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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
(Mark One)
þANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended February 2, 20131, 2014
or
¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from ___________ to___________
Commission file number 001-15059
NORDSTROM, INC.
(Exact name of registrant as specified in its charter)
Washington 91-0515058
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
  
1617 Sixth Avenue, Seattle, Washington 98101
(Address of principal executive offices) (Zip Code)
Registrant'sRegistrant’s telephone number, including area code 206-628-2111
Securities registered pursuant to Section 12(b) of the Act:
Title of each class Name of each exchange on which registered
Common stock, without par value New York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act: None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. YES þ NO ¨
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. YES ¨ NO þ
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. YES þ NO ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). YES þ NO ¨
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant'sregistrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. ¨þ
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company. See the definitions of "large“large accelerated filer," "accelerated filer"” “accelerated filer” and "smaller“smaller reporting company"company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer þ
Accelerated filer ¨
Non-accelerated filer ¨  (Do not check if a smaller reporting company)
Smaller reporting company ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). YES ¨ NO þ
As of July 27, 2012August 2, 2013 the aggregate market value of the Registrant'sRegistrant’s voting and non-voting stock held by non-affiliates of the Registrant was approximately $9.010.0 billion using the closing sales price on that day of $54.4061.99. On March 12, 201310, 2014, 195,891,451189,692,666 shares of common stock were outstanding.
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the Proxy Statement for the 20132014 Annual Meeting of Shareholders scheduled to be held on May 14, 20137, 2014 are incorporated into Part III.


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TABLE OF CONTENTS 
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Item 7.
Item 7A.
Item 8.
Item 9.
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PART I
Item 1. Business.
DESCRIPTION OF BUSINESS
Founded in 1901 as a retail shoe business in Seattle, Nordstrom later incorporated in the state of Washington State in 1946 and went on to become one of the leading fashion specialty retailers based in the U.S. We operate 242262 U.S. stores located in 3135 states as of March 18, 201317, 2014, as well as a robust e-commerce business through nordstrom.com.Nordstrom.com and HauteLook. The west and east coasts of the United States are the areas in which we have the largest presence. We have two reportable segments: Retail and Credit.
As of March 18, 201317, 2014, the Retail segment includes our 117 'Nordstrom'“Nordstrom” branded full-line stores and our online store at www.nordstrom.com, ourNordstrom.com (“Direct”), 121142 off-price 'Nordstrom Rack'“Nordstrom Rack” stores, one clearance store that operates under the name 'Last Chance'“Last Chance” and our other retail channels including our online private sale subsidiary 'HauteLook,'“HauteLook” and our two 'Jeffrey' boutiques and one philanthropic 'treasure&bond' store.“Jeffrey” boutiques. Through these multiple retail channels, we trystrive to deliver the best customer experience possible. We offer a wide selection of high-quality brand name and private label merchandise focused on apparel, shoes, cosmetics and accessories. Our integrated Nordstrom full-line stores and online store allow us to provide our customers with a seamless shopping experience. Purchases within our storesIn-store purchases are primarily fulfilled from that store'sstore’s inventory, but when inventory is unavailable at that store it may also be shipped to our customers from our fulfillment center in Cedar Rapids, Iowa, or from other Nordstrom full-line stores for inventory unavailable at the original store.stores. Online purchases are primarily shipped to our customers from our Cedar Rapids fulfillment center, but may also be shipped from our Nordstrom full-line stores. Our customers can also have the option to pick up online orders in our Nordstrom full-line stores if inventory is available at that location.one of our locations. These capabilities allow us to better serve customers across various channels and improve sales. The Nordstrom Rack stores purchase high-quality brand name brand merchandise directlyprimarily from the same vendors carried in Nordstrom full-line stores and also serve as outlets for clearance merchandise from our Nordstrom stores. Our online private sale retailer, HauteLook, offers limited time sale events on fashion and lifestyle brands.brands, as well as a persistent selection of off-price high-quality brand name merchandise.
Our Credit segment includes our wholly owned federal savings bank, Nordstrom fsb, through which we provide a private label credit card, two Nordstrom VISA credit cards and a debit card. The credit and debit cards feature a shopping-based loyalty program designed to increase customer visits and spending. Although the primary purposepurposes of our Credit business isare to strengthen and build customer relationships, foster greater customer loyalty and drive more sales, we also generate revenues throughfrom finance charges and other fees on these cards and save on interchange fees that would be incurred by the Retail segmentSegment would incur if our customers used third-party cards.
For more information about our business and our reportable segments, see Item 7: Management'sManagement’s Discussion and Analysis of Financial Condition and Results of Operations and Note 16: Segment Reporting in Item 8: Financial Statements and Supplementary Data.
FISCAL YEAR
We operate on a 52/53-week fiscal year ending on the Saturday closest to January 31st. References to 312012 relate to the 53-week fiscal year ended February 2, 2013st. References to any other2013 and all years includedexcept 2012 within this document are based on a 52-week fiscal year, while 2012 is based on a 53-week fiscal year.
TRADEMARKS
We have 139152 trademarks, each of which is the subject of one or more trademark registrations and/or trademark applications. Our most notable trademarks include Nordstrom, Nordstrom Rack, HauteLook, Halogen, Caslon,BP. and BP.Zella. Each of our trademarks is renewable indefinitely, provided that it is still used in commerce at the time of the renewal.
RETURN POLICY
We have a liberal approach to returns at Nordstrom.as part of our objective to provide high-quality customer service. We do not have a formal return policy at our Nordstrom full-line stores or online at www.nordstrom.com. If a customerNordstrom.com. Our goal is not satisfied with something they purchased, we evaluate the situation on a case-by-case basis with the ultimate objective of takingto take care of the customer. We also try to makeour customers, which includes making returns and exchanges easy, for our customers, whether in our stores or online, where we offer free shipping and free returns. Our Nordstrom Rack stores generally accept returns up to 3090 days from the date of purchase with the original price tag and sales receipt.receipt, and also accept returns of HauteLook merchandise. HauteLook generally accepts returns of apparel, footwear and accessories within 2130 days from the date of shipment.
SEASONALITY
Due to our Anniversary Sale in July, the holidays in December and the half-yearlyHalf-Yearly sales that normally occur in the second and fourth quarters, our sales are typically higher in the second and fourth quarters of the fiscal year than in the first and third quarters. In 2012,2013, our Anniversary Sale shifted to the last week of July and the first week of August to align with the historical timing of our sale event. This moved one week of event sales to the third quarter.


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INVENTORY
We plan our merchandise purchases and receipts to coincide with expected sales trends. For instance, our merchandise purchases and receipts increase prior to our Anniversary Sale, which has historically extended over the last two weeks of July. As discussed above, in 2012 this shifted to the last week of July and the first week of August. We also purchase and receive a larger amount of merchandisetook place in the fall as we prepare forsecond quarter, while in 2012 it occurred during both the holiday shopping season (from late November through December). In 2012, we increased our investment in packsecond and hold inventory at Nordstrom Rack, which involves the acquisition of merchandise from some of our top brands in advance of the upcoming selling seasons in order to take advantage of strategic buying opportunities. This inventory is typically held for six months on average and has contributed to the growth in our Rack business. We pay for our merchandise purchases under the terms established with our vendors.
In order to offer merchandise that our customers want, we purchase merchandise from a wide variety of high-quality suppliers, including domestic and foreign businesses. We also have arrangements with agents and contract manufacturers to produce our private label merchandise. We expect our suppliers to meet our "Nordstrom Partnership Guidelines," which address our corporate social responsibility standards for matters such as legal and regulatory compliance, labor, health and safety and the environment, and are available on our website at www.nordstrom.com.third quarters.
COMPETITIVE CONDITIONS
We operate in a highly competitive business environment. We compete with other national, regional and local retailers that may carry similar lines of merchandise, including department stores, specialty stores, off-price stores, boutiques and Internet businesses. Our specific competitors vary from market to market. We believe the keys to competing in our industry are providing great customer service and creating a great customer experienceexperiences in store and online, which includes compelling price and value, fashion newness, quality of products, selection, convenience, technology, product fulfillment, servicepersonalization and storesappealing and relevant store environments in top locations.


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INVENTORY
We plan our merchandise purchases and receipts to coincide with expected sales trends. For instance, our merchandise purchases and receipts increase prior to our Anniversary Sale, which has historically extended over the last two weeks of July. We also purchase and receive a larger amount of merchandise in the fall as we prepare for the holiday shopping season (from late November through December). Beginning in 2012, we increased our investment in pack and hold inventory at Nordstrom Rack, which involves the acquisition of merchandise from some of our full-line stores’ top brands in advance of the upcoming selling seasons to take advantage of strategic buying opportunities. This inventory is typically held for six months on average and has contributed to the growth in our Nordstrom Rack business. We pay for our merchandise purchases under the terms established with our vendors.
In order to offer merchandise that our customers want, we purchase from a wide variety of high-quality suppliers, including domestic and foreign businesses. We also have arrangements with agents and contract manufacturers to produce our private label merchandise. We expect our suppliers to meet our “Nordstrom Partnership Guidelines,” which address our corporate social responsibility standards for matters such as legal and regulatory compliance, labor, health and safety and the environment, and are available on our website at Nordstrom.com.
EMPLOYEES
During 20122013, we employed approximately 61,00062,500 employees on a full- or part-time basis. Due to the seasonal nature of our business, employment increased to approximately 63,50064,500 employees in July 20122013 and 64,50066,000 in December 20122013. SubstantiallyAlmost all of our employees are non-union. We believe our relationship with our employees is good.
CAUTIONARY STATEMENT
Certain statements in this Annual Report on Form 10-K contain or may suggest "forward-looking"“forward-looking” information (as defined in the Private Securities Litigation Reform Act of 1995) that involve risks and uncertainties, including, but not limited to, anticipated financial outlook for the fiscal year ending February 1, 2014,January 31, 2015, anticipated annual same-store sales rate, anticipated Return on Invested Capital and trends in our operations. Such statements are based upon the current beliefs and expectations of the company'scompany’s management and are subject to significant risks and uncertainties. Actual future results may differ materially from historical results or current expectations depending upon factors including, but not limited to:
successful execution of our growthcustomer strategy, including expansion into new markets, technologicalacquisitions, investments in our stores and acquisitions,online, our ability to realize the anticipated benefits from such growth initiatives, and the timely completion of construction associated with newly planned stores, relocations and remodels, all of which may be impacted by the financial health of third parties,
our ability to manage the transformation of our business/financial model as we increase our investments in growth opportunities, including our online business and our ability to manage related organizational changes,
our ability to maintain relationships with our employees and to effectively attract, develop and retain our future leaders,
effective inventory management, disruptions in our supply chain and our ability to control costs,
the impact of any systems failures, cybersecurity and/or security breaches, including any security breach of our systems or those of a third-party provider that results in the theft, transfer or unauthorized disclosure of customer, employee or company information or our compliance with information security and privacy laws and regulations in the event of such an incident,
successful execution of our information technology strategy,
our ability to effectively utilize data in strategic planning and decision-making,
efficient and proper allocation of our capital resources,
our ability to safeguard our reputation and maintain our vendor relationships,
the impact of economic and market conditions and the resultant impact on consumer spending patterns,
our ability to respond to the business environment, fashion trends and consumer preferences, including changing expectations of service and experience in stores and online,
the effectiveness of planned advertising, marketing and promotional campaigns in the highly competitive retail industry,
weather conditions, natural disasters, health hazards, national security or other market disruptions, or the prospects of these events and the impact on consumer spending patterns,
our compliance with applicable banking relatedbanking-related laws and regulations impacting our ability to extend credit to our customers, employment laws and regulations, certain international laws and regulations, other laws and regulations applicable to us, including the outcome of claims and litigation and resolution of tax matters, and ethical standards,
impact of the current regulatory environment and financial system and health care reforms,


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compliance with debt covenants, availability and cost of credit, changes in interest rates, and trends in debt repayment patterns, personal bankruptcies and bad debt write-offs, and
the timing and amounts of share repurchases by the company, if any, or any share issuances by the company, including issuances associated with option exercises or other matters.
These and other factors, including those factors described in Item 1A: Risk Factors, could affect our financial results and cause actual results to differ materially from any forward-looking information we may provide. We undertake no obligation to update or revise any forward-looking statements to reflect subsequent events, new information or future circumstances.


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SEC FILINGS
We file annual, quarterly and current reports, proxy statements and other documents with the Securities and Exchange Commission ("SEC"(“SEC”). All material we file with the SEC is publicly available at the SEC'sSEC’s Public Reference Room at 100 F Street NE, Washington, DC 20549. You may obtain information on the operation of the Public Reference Room by calling the SEC at 1-800-SEC-0330. In addition, the SEC maintains a website at www.sec.gov that contains reports, proxy and information statements and other information regarding issuers that file electronically with the SEC.
WEBSITE ACCESS
Our website address is www.nordstrom.com.Nordstrom.com. We make available free of charge on or through our website our annual and quarterly reports on Form 10-K and Form 10-Q (including related filings in eXtensible Business Reporting Language ("XBRL"(“XBRL”) format), current reports on Form 8-K, proxy statements, statements of changes in beneficial ownership of securities on Form 4 and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934 as soon as reasonably practicable after we electronically file the report with or furnish it to the SEC. Interested parties may also access a webcast of quarterly earnings conference calls and other financial events through our website.
CORPORATE GOVERNANCE
We have a long-standing commitment to upholding a high level of ethical standards. In addition, as required by the listing standards of the New York Stock Exchange ("NYSE"(“NYSE”) and the rules of the SEC, we have adopted Codes of Business Conduct and Ethics for our employees, officers and directors ("(“Codes of Ethics"Ethics”) and Corporate Governance Guidelines. We have posted on our website ourOur Codes of Ethics, our Corporate Governance Guidelines and our Committee Charters for the Audit, Compensation, Corporate Governance and Nominating, Finance and Finance Committees.Technology Committees are posted on our website. Any amendments andto these documents, or waivers to theseof the requirements they contain, will also be available on our website.
For printed versions of these items or any other inquiries, please use the following contact information:
Nordstrom Investor Relations
PO Box 2737
Seattle, Washington 98111
(206) 233-6564
invrelations@nordstrom.com

Item 1A. Risk Factors.
Our business faces many risks. We believe the risks described below outline the items of most concern to us.
RISKS DUE TO STRATEGIC AND OPERATIONAL FACTORS
Our strategic growth plans focuscustomer strategy focuses on both our storesproviding a seamless, cohesive and on e-commercehigh-quality experience across all Nordstrom channels and failure to successfully execute our plans could negatively impact our current business and future profitability.
We are enhancing our customer shopping experience in our stores, online, and in mobile and social channels by pursuing a heightened focus on technology and e-commerce to fuel our growth. With the accelerated pace of change in the retail environment, we may not be able to meet our customers’ changing expectations in how they shop in stores or through e-commerce. If we target the wrong opportunities, fail to make investments at the right time or speed, fail to make the best investments in the right channels or make an investment commitment significantly above or below our needs, it may result in the loss of our competitive position. If these technologies and investments do not perform as expected or are not seamlessly integrated, our profitability and growth could be adversely affected. In addition, if we do not maintain our current systems, we may see interruptions to our business and increased costs in order to bring our systems up to date.
We are continuing our plan to accelerate the number of new Nordstrom Rack store openings. New store openings both at the Rack and in our full-line stores involve certain risks, including the availability of suitable locations, constructing, furnishing and supplying a store in a timely and cost-effective manner and properly balancing our capital investments between new stores, remodels, technology and e-commerce. In addition, we may not accurately assessingassess the demographic or retail environment for a particular location. In addition,location and sales at new, relocated or remodeled stores may not meet our projections, particularly in light of the changing trends between online and brick-and-mortar shopping channels, which could adversely affect our return on investment. We also intend to open stores in new and international markets, such as Canada, Puerto Rico and Manhattan, and expansion will require additional management attention and resources and may distract us from executing our core operations. In addition, competition from strong local competitors, compliance with foreign and local laws and regulatory requirements and potentially unfavorable tax consequences may cause our business to be adversely impacted.


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We are also enhancing our customer shopping experience in our stores, online, and in mobile and social channels by pursuing a heightened focus on technology and e-commerce to fuel our growth. In addition, other growth opportunities may include acquisitions of, or investments in, other businesses, as well as new technologies or other investments to improve and integrate these experiences. If we target the wrong opportunities, fail to make the best investments or make an investment commitment significantly above or below our needs, it may result in the loss of our competitive position. If these technologies and investments do not perform as expected or are not seamlessly integrated, our profitability and growth could be adversely affected. In addition, if we do not maintain our current systems, we may see interruptions to our business and increased costs in order to bring our systems up to date.
As we execute our plans and continue to evolve and transform our strategy, we may not adequately manage the related organizational changes to align with our strategy or appropriately monitor, report or communicate the changes in an effective manner, adversely impactingmanner. In addition, we may not gather accurate and relevant data or effectively utilize that data, which may impact our current businessstrategic planning and future profitability.decision making.


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Improvements to our merchandise buying processes and systems could adversely affect our business if not successfully executed.
We are making investments to improve our merchandise planning, procurement and allocation capabilities through changes in personnel, processes and technology over a period of several years. If we encounter challenges associated with change management, the ability to hire and retain key personnel involved in these efforts, implementation of associated information technology or adoption of new processes, our ability to continue to successfully execute our strategy or evolve our strategy as the retail environment changes could be adversely affected. As a result, we may not derive the expected benefits to our sales and profitability, or we may incur increased costs relative to our current expectations.
If we do not effectively implement our strategic and business planning processes to attract, retain, train and develop talent and future leaders, our business may suffer.
We rely on the experience of our senior management, who have specific knowledge relating to us and our industry that is difficult to replace.replace, and the talents of our workforce to execute our business strategies and objectives. If unexpected leadership turnover occurs without adequate succession plans, the loss of the services of any of these individuals, or any resulting negative perceptions of our business, as a result, could damage our reputation and our business.
We could expose our customers and our business to riskEven if we fail to take the appropriate measures to safeguard our information security and privacy environment from security breaches.breaches, we could still expose our customers and our business to risk.
Our Retail and Credit segments involve the collection, storage and transmission of customers’ personal information, consumer preferences and credit card information. In addition, our operations involve the collection, storage and transmission of customers' personal information, consumer preferences and credit card information, in addition to employee information and company financial and strategic data. Any measures we implement to prevent a security or cybersecurity threat may not be totally effective and may have the potential to harm relations with our customers or decrease activity on our websites by making them more difficult to use. In addition, the regulatory environment surrounding information security, cybersecurity and privacy is increasingly demanding, with new and constantly changing requirements. Security breaches and cyber incidents and their remediation, whether at our company, our third-party providers or our peerother retailers, could expose us to a risk of loss or misappropriation of this information, litigation, potential liability, reputation damage and loss of customers'customers’ trust and business.business, which could adversely impact our sales. Any such breaches or incidents could subject us to investigation, notification and remediation costs, and if there is additional information that is later discovered related to such security breach or incident, there could be further loss of customers’ trust and business, based upon their reactions to this additional information.
If we fail to appropriately manage our capital, we may negatively impact our operations and shareholder return.
We utilize capital to finance our operations, make capital expenditures and acquisitions, manage our debt levels and return value to our shareholders through dividends and share repurchases. If our access to capital is restricted or our cost of capital increases, our operations and financial condition could be adversely impacted. Further, if we do not properly allocate our capital to maximize returns, our operations, cash flows and returns to shareholders could be adversely affected.
Our customer and employee relationships could be negatively affected if we fail to maintain our corporate culture and reputation.
We have a well-recognized culture and reputation that consumers may associate with a high level of integrity, customer service and quality merchandise, and it is one of the reasons customers shop with us and employees choose Nordstromus as a place of employment. Any significant damage to our reputation could negatively impact sales, diminish customer trust, reduce employee morale and productivity and lead to difficulties in recruiting and retaining qualified employees.
RISKS DUE TO ECONOMIC AND EXTERNAL MARKET FACTORS
A downturn in economic conditions could have a significant adverse effect on our business.
During economic downturns, fewer customers may shop for the high-quality items in our stores and on our websitewebsites as they may be seen as discretionary and those who do shop may limit the amount of their purchases. This reduced demand may lead to lower sales, higher markdowns and increased marketing and promotional spending. Deterioration of economic conditions and consumer confidence may also adversely affect our credit customers'customers’ payment patterns and delinquency rates, increasing our bad debt expense.


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Our business could suffer if we do not appropriately assess and react to competitive market forces.forces and changes in customer behavior.
We compete with other national, regional, local and online retailers that may carry similar lines of merchandise, including department stores, specialty stores, off-price stores, boutiques and Internet businesses. OnlineThe retail shoppingenvironment is rapidly evolving with customer shopping preferences continuing to shift online and we expect competition in the e-commerce market to intensify in the future as the Internet facilitates competitive entry and comparison shopping. We may lose market share to our competitors and our sales and profitability could suffer if we are unable to remain competitive in the key areas of price and value, fashion newness, quality of products, depth of selection, convenience, fulfillment, service and the shopping experience, including the online and store environment and location. Our financial model is changing to match customer shopping preferences, but if we do not properly allocate our capital between the store and online environment, or adjust the effectiveness and efficiency of our stores, our overall sales and profitability could suffer.


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Our Credit segment faces competition from other retailers who also offer credit card products with associated loyalty programs, large banks and other credit card companies, some of which have substantial financial resources. If we do not effectively anticipate or respond to the competitive banking and credit card environment,environments, we could lose market share to our competitors.
Our sales and customer relationships may be negatively impacted if we do not anticipate and respond to consumer preferences and fashion trends appropriately.
Our ability to predict or respond to constantly changing fashion trends, consumer preferences and spending patterns significantly impacts our sales and operating results. If we do not identify and respond to emerging trends in consumer spending and preferences quickly enough, we may harm our ability to retain our existing customers or attract new customers. If we purchase too much inventory, we may be forced to sell our merchandise at lower average margins, which could harm our business. Conversely, if we fail to purchase enough merchandise, we may lose opportunities for additional sales and damage our relationships with our customers.
The results of our Credit operations could be adversely affected by changes in market conditions.
Our credit card revenues and profitability are subject in large part to economic and market conditions that are beyond our control, including, but not limited to, interest rates, consumer credit availability, consumer debt levels, unemployment trends, laws and regulations and other factors. These economic and market conditions could impair our ability to assess the creditworthiness of our customers if the criteria and/or models we use to underwrite and manage our customers become less predictive of future losses. This could cause our losses to rise and have a negative impact on our results of operations.
Our business and operations could be materially and adversely affected by supply chain disruptions, severe weather patterns, natural disasters, widespread pandemics and other natural or man-made disruptions.
We derive a significant amount of our total sales from stores located on the west and east coasts of the United States, particularly in California, which increases our exposure to conditions in these regions. These disruptions could cause, among other things, a decrease in consumer spending that would negatively impact our sales;sales, staffing shortages in our stores, distribution centers or corporate offices;offices, interruptions in the flow of merchandise to our stores;stores, disruptions in the operations of our merchandise vendors or property developers;developers, increased costs;costs, and a negative impact on our reputation and long-term growth plans.
RISKS DUE TO LEGAL AND REGULATORY FACTORS
We are subject to certain laws, litigation, regulatory matters and ethical standards, and our failure to comply with or adequately address developments as they arise could adversely affect our reputation and operations.
Our policies, procedures and practices and the technology we implement are designed to comply with federal, state, local and foreign laws, rules and regulations, including those imposed by the SEC and other regulatory agencies, the marketplace, the banking industry and foreign countries, as well as responsible business, social and environmental practices, all of which may change from time to time. Significant legislative changes, including those that relate to employment matters and health care reform, could impact our relationship with our workforce, which could increase our expenses and adversely affect our operations. In addition, if we fail to comply with applicable laws and regulations or implement responsible business, social and environmental practices, we could be subject to damage to our reputation, class action lawsuits, legal and settlement costs, civil and criminal liability, increased cost of regulatory compliance, restatements of our financial statements, disruption of our business and loss of customers. Any required changes to our employment practices could result in the loss of employees, reduced sales, increased employment costs, low employee morale and harm to our business and results of operations. In addition, political and economic factors could lead to unfavorable changes in federal and state tax laws, which may increase our tax liabilities. An increase in our tax liabilities could adversely affect our results of operations. We are also regularly involved in various litigation matters that arise in the ordinary course of business. Litigation or regulatory developments could adversely affect our business and financial condition.


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Our business facesWe continue to face uncertainties as we implement newly enacteddue to financial system reformsservices industry regulation and supervision that could have an adverse affect on our operations.
The recession resulted in increased legislativeFederal and regulatory changes affectingstate regulation and supervision of the financial industry. Theindustry has increased in recent years due to implementation of consumer protection and financial reform legislation such as the Credit Card Accountability Responsibility and Disclosure Act of 2009 (“CARD Act”) and the Dodd-Frank Wall Street Reform and Consumer Protection Act of 2010 (“Financial Reform Act”). The Financial Reform Act significantly restructured regulatory oversight and other aspects of the financial industry, created the Bureau of Consumer Financial Protection (“CFPB”), to supervise and enforce consumer lending laws and regulations, and expanded state authority over consumer lending. The CARD Act included new and revised rules and restrictions on credit card pricing, finance charges and fees, customer billing practices and payment application, whichapplication. We anticipate more regulation and interpretations of the new rules to continue, and, depending on the nature and extent of these new regulations and interpretations, we may be required us to make changes to our credit card practices and systems. We expect more regulations and interpretations of the new rules to emerge and, depending on the nature and extent of the fullsystems, which could adversely impact from these rules, the revenues and profitability of our Credit segment could be adversely affected.
segment. In addition, the Dodd-Frank Wall Street Reform and Consumer Protection Act was enactedwe operate in July 2010. It significantly restructures regulatorya regulated environment where financial supervisory agencies provide oversight and other aspects of the financial industry, creates a new federal agencyover our activities. If we fail to supervise and enforce consumer lendingcomply with applicable laws and regulations, and expands state authority over consumer lending. Numerous regulations will be issued in the near future to implement the requirements of this Act,we could face enforcement actions from these agencies, which remain uncertain at this time. Depending on the nature and extent of these regulations, and the enforcement approach of regulators under the new law, there could behave an adverse impact to our Credit segment.on us.




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Item 1B. Unresolved Staff Comments.
None.



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Item 2. Properties.
The following table summarizes the number of retail stores ownedwe own or leased by us,lease, and the percentage of total store square footage represented by each listed category as of February 2, 20131, 2014:
Number of stores   
% of total store  
square footage  

Number of stores 
% of total store
square footage

Leased stores on leased land143 34%163 36%
Owned stores on leased land61 43%61 42%
Owned stores on owned land35 22%35 21%
Partly owned and partly leased store1 1%1 1%
Total240 100%260 100%
The following table summarizes our store opening activity during the last three years:
Fiscal year2012

2011

2010
2013

2012

2011
Number of stores, beginning of year225
 204
 184
240
 225
 204
Stores opened16
 22
 20
22
 16
 22
Stores closed(1) (1) 
(2) (1) (1)
Number of stores, end of year240
 225
 204
260
 240
 225
          
Nordstrom117
 117
 115
117
 117
 117
Nordstrom Rack and Other123
 108
 89
143
 123
 108
In 20122013, we opened one Nordstrom full-line store (Salt Lake City, Utah), opened 1522 Nordstrom Rack stores (Orange,(Boston, Massachusetts; Upland, California; Boise, Idaho; Alpharetta,Washington, D.C.; Ann Arbor, Michigan; Lake Orion, Michigan; Birmingham, Alabama; Columbia, Maryland; Portland, Maine; Cleveland, Ohio; Columbus, Ohio; Concord, California; Millbury, Massachusetts; Oklahoma City, Oklahoma; Atlanta, Georgia; Dallas, Texas; El Paso, Texas; Eugene, Oregon; Louisville, Kentucky; Farmington, Connecticut; Temecula, California; Willow Grove, Pennsylvania; Manchester, Missouri; Vienna, Virginia; San Diego, California; Huntington Beach, California; Phoenix, Arizona; San Antonio, Texas; Huntington, New York; Warwick, Rhode Island;Utah; Jacksonville, Florida; Naples, Florida; and Seattle, Washington)Bradenton, Florida), relocated one Nordstrom full-line store (Glendale, California) and relocated threetwo Nordstrom Rack stores (Seattle, Washington;(Culver City, California and Honolulu, Hawaii). Additionally, in 2013, we closed our treasure&bond store in New York, New York and one Nordstrom Rack store in Long Island, New York; and White Plains, New York).Beach, California.
To date in 20132014, we have opened two Nordstrom Rack stores (Boston, Massachusetts(Palm Desert, California and Upland,San Francisco, California). During the remainder of 20132014, we have announced the opening of 14three Nordstrom full-line stores (The Woodlands, Texas; Calgary, Alberta; and Jacksonville, Florida), and the opening of 25 additional Nordstrom Rack stores (Ann Arbor, Michigan; Auburn Hills, Michigan; Birmingham, Alabama; Columbia, Maryland; Portland, Maine; Washington, D.C.; Atlanta, Georgia; Cleveland, Ohio;(Chicago, Illinois; Riverside, California; Skokie, Illinois; Tulsa, Oklahoma; Wauwatosa, Wisconsin; Brooklyn, New York; Columbus, Ohio; Concord, California; El Paso,Houston, Texas; Eugene, Oregon; Jacksonville,Manhasset, New York; Chicago, Illinois; Dayton, Ohio; Houston, Texas; Queens, New York; Brentwood, Tennessee; Brooklyn, New York; Greenville, South Carolina; Livingston, New Jersey; Madison, Wisconsin; Tempe, Arizona; West Palm Beach, Florida; Brandon, Florida; Columbia, South Carolina; Des Moines, Iowa; Philadelphia, Pennsylvania; and Naples, Florida),Summerlin, Nevada). In February 2014, we announced our plans to close our full-line stores in Vancouver, Washington, and in Portland, Oregon, at the relocation of one Nordstrom full-line store (Glendale, California) and the relocation of two Nordstrom Rack stores (Culver City, California and Honolulu, Hawaii).Lloyd Center, in January 2015.
We also own six merchandise distribution centers (Portland, Oregon; Dubuque, Iowa; Ontario, California; Newark, California; Upper Marlboro, Maryland; and Gainesville, Florida) and we own one fulfillment center on leased land (Cedar Rapids, Iowa), all of which are utilized by our Retail segment. HauteLook, which is also included in our Retail segment, leases two administrative offices (in Los(Los Angeles, California and New York, New York) and onetwo fulfillment center (in Fontana,centers (Fontana, California and San Bernardino, California). We lease an office building in Centennial, Colorado and one in Scottsdale, Arizona, both for use by our Credit segment. Our administrative offices in Seattle, Washington are a combination of leased and owned space. We also lease a data center in Centennial, Colorado.


10Nordstrom, Inc. and subsidiaries9

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The following table lists our retail store count and facility square footage by state as of February 2, 20131, 2014:
Retail stores by channel Nordstrom Full-Line Stores 
Nordstrom Rack and Other1
 Total Nordstrom Full-Line Stores 
Nordstrom Rack and Other1
 Total
State Count
Square Footage
(000's)

 Count
Square Footage
(000's)

 Count
Square Footage
(000's)

 Count
Square Footage
(000’s)

 Count
Square Footage
(000’s)

 Count
Square Footage
(000’s)

Alabama 

 1
35
 1
35
Alaska 1
97
 

 1
97
 1
97
 

 1
97
Arizona 2
384
 6
228
 8
612
 2
384
 6
228
 8
612
California2
 32
5,481
 33
1,300
 65
6,781
 32
5,472
 34
1,344
 66
6,816
Colorado 3
559
 4
148
 7
707
 3
559
 4
148
 7
707
Connecticut 1
189
 1
36
 2
225
 1
189
 1
36
 2
225
Delaware 1
127
 

 1
127
 1
127
 

 1
127
Florida2
 9
1,431
 7
247
 16
1,678
 9
1,431
 10
345
 19
1,776
Georgia 3
555
 4
130
 7
685
 3
555
 5
165
 8
720
Hawaii 1
211
 1
34
 2
245
 1
211
 1
43
 2
254
Idaho 

 1
37
 1
37
 

 1
37
 1
37
Illinois 4
947
 7
280
 11
1,227
 4
947
 7
280
 11
1,227
Indiana 1
134
 1
35
 2
169
 1
134
 1
35
 2
169
Kansas 1
219
 1
35
 2
254
 1
219
 1
35
 2
254
Kentucky 

 1
33
 1
33
Maine 

 1
30
 1
30
Maryland 4
765
 3
115
 7
880
 4
765
 4
156
 8
921
Massachusetts 4
595
 3
121
 7
716
 4
595
 5
193
 9
788
Michigan 3
552
 2
80
 5
632
 3
552
 4
145
 7
697
Minnesota 1
240
 2
75
 3
315
 1
240
 2
75
 3
315
Missouri 2
342
 2
69
 4
411
 2
342
 2
69
 4
411
Nevada 1
207
 1
35
 2
242
 1
207
 1
35
 2
242
New Jersey 5
991
 2
70
 7
1,061
 5
991
 2
70
 7
1,061
New York 2
460
 6
162
 8
622
 2
460
 5
151
 7
611
North Carolina 2
300
 2
74
 4
374
 2
300
 2
74
 4
374
Ohio 3
549
 2
75
 5
624
 3
549
 4
151
 7
700
Oklahoma 

 1
34
 1
34
Oregon 5
705
 4
158
 9
863
 5
705
 5
190
 10
895
Pennsylvania 2
381
 2
85
 4
466
 2
381
 2
85
 4
466
Rhode Island 1
206
 1
38
 2
244
 1
206
 1
38
 2
244
Tennessee 1
145
 

 1
145
 1
145
 

 1
145
Texas 7
1,284
 10
348
 17
1,632
 7
1,284
 12
423
 19
1,707
Utah 2
277
 2
66
 4
343
 2
277
 3
101
 5
378
Virginia 5
894
 5
201
 10
1,095
 5
894
 5
201
 10
1,095
Washington2
 8
1,463
 7
277
 15
1,740
 8
1,463
 7
276
 15
1,739
Washington D.C. 

 1
41
 1
41
 

 2
75
 2
75
Total (31 states) 117
20,690
 123
4,600
 240
25,290
Total (35 states) 117
20,681
 143
5,336
 260
26,017
1 Other includes one Last Chance clearance store and two Jeffrey boutiques and one philanthropic treasure&bond store.boutiques.
2 California, Washington and Florida had the highest square footage, with a combined 10,19910,331 square feet, representing 40% of the total company square footage.



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Item 3. Legal Proceedings.
We are subject from time to time to various claims and lawsuits arising in the ordinary course of business, including lawsuits alleging violations of state and/or federal wage and hour and other employment laws, privacy and other consumer-based claims. Some of these lawsuits include certified classes of litigants, or purport or may be determined to be class or collective actions and seek substantial damages or injunctive relief, or both, and some may remain unresolved for several years. We believe the recorded reserves in our consolidated financial statements are adequate in light of the probable and estimable liabilities. As of the date of this report, we do not believe any currently identified claim, proceeding or litigation, either alone or in the aggregate, will have a material impact on our results of operations, financial position or cash flows. Since these matters are subject to inherent uncertainties, our view of them may change in the future.

Item 4. Mine Safety Disclosures.
None.



12Nordstrom, Inc. and subsidiaries11

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PART II

Item 5. Market for Registrant'sRegistrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities.
MARKET, SHAREHOLDER AND DIVIDEND INFORMATION
Our common stock, without par value, is traded on the New York Stock Exchange under the symbol "JWN."“JWN.” The approximate number of holders of common stock as of March 12, 201310, 2014 was 150,000215,000, based upon the number of registered and beneficial shareholders, as well as the number of employee shareholders in the Nordstrom 401(k) Plan and Profit Sharing Plan. On this date we had 195,891,451189,692,666 shares of common stock outstanding.
The high and low prices of our common stock and dividends declared for each quarter of 20122013 and 20112012 are presented in the table below:
Common Stock Price    Common Stock Price    
2012 2011 Dividends per Share    2013 2012 Dividends per Share
High Low High Low 2012 2011High Low High Low 2013 2012
1st Quarter$56.75 $48.00 $48.70 $40.03 $0.27 $0.23$58.42 $52.16 $56.75 $48.00 $0.30 $0.27
2nd Quarter$57.75 $46.27 $52.15 $41.88 $0.27 $0.23$63.34 $57.07 $57.75 $46.27 $0.30 $0.27
3rd Quarter$58.44 $51.50 $53.35 $37.28 $0.27 $0.23$62.16 $55.34 $58.44 $51.50 $0.30 $0.27
4th Quarter$58.40 $50.94 $51.75 $44.22 $0.27 $0.23$63.72 $56.57 $58.40 $50.94 $0.30 $0.27
Full Year$58.44 $46.27 $53.35 $37.28 $1.08 $0.92$63.72 $52.16 $58.44 $46.27 $1.20 $1.08
SHARE REPURCHASES
Dollar and share amounts in millions, except per share amounts
Following is a summary of our fourth quarter share repurchases:
 
Total Number
of Shares
(or Units)
Purchased

 
Average
Price Paid
Per Share
(or Unit)

 
Total Number of
Shares (or Units)
Purchased as Part of
Publicly Announced
Plans or Programs

 
Maximum Number (or      
Approximate Dollar Value)      
of Shares (or Units) that May      
Yet Be Purchased Under      
the Plans or Programs1      

November 2012
(October 28, 2012 to
November 24, 2012)
0.6
 
$54.99
 0.6
 
$583
December 2012
(November 25, 2012 to
December 29, 2012)
2.3
 
$52.58
 2.3
 
$463
January 2013
(December 30, 2012 to
February 2, 2013)
1.3
 
$54.69
 1.3
 
$393
Total4.2
 
$53.55
 4.2
  
 
Total Number
of Shares
(or Units)
Purchased

 
Average
Price Paid
Per Share
(or Unit)

 
Total Number of
Shares (or Units)
Purchased as Part of
Publicly Announced
Plans or Programs

 
Maximum Number (or
Approximate Dollar Value)
of Shares (or Units) that May
Yet Be Purchased Under
the Plans or Programs1

November 2013
(November 3, 2013 to
November 30, 2013)
0.2
 
$61.75
 0.2
 
$810
December 2013
(December 1, 2013 to
January 4, 2014)
1.1
 
$61.09
 1.1
 
$743
January 2014
(January 5, 2014 to
February 1, 2014)
1.2
 
$59.25
 1.2
 
$670
Total2.5
 

 2.5
  
1 In2012, we completed the $750 repurchase program authorized by our Board of Directors in May 2011. In February 2012, our Board of Directors authorized a program (the "2012 Program"), which allows for the repurchase of up to $800 of our common stock through February 1, 2014. As of February 2, 2013, there was $393 in remaining share repurchase capacity under the 2012 Program. During 2012, we repurchased 14.0 shares for an aggregate purchase price of $717 in accordance with the 2012 Program. Subsequent to year-end, in February 2013, our Board of Directors authorized a new program to repurchase up to $800 of our outstanding common stock, through March 1, 2015,2015. During 2013, we repurchased 9.1 shares of our common stock for an aggregate purchase price of $523. In December 2013, we completed the $800 repurchase program authorized in addition to theFebruary 2012. As of February 1, 2014, we had $670 remaining amount available forin share repurchase under the 2012 program.capacity. The actual number and timing of future share repurchases, if any, will be subject to market and economic conditions and applicable Securities and Exchange Commission rules.


Nordstrom, Inc. and subsidiaries1312

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STOCK PRICE PERFORMANCE
The following graph compares the cumulative total return of Nordstrom common stock, Standard & Poor’s Retail Index (“S&P Retail”) and Standard & Poor’s 500 Index (“S&P 500”) for each of the last five fiscal years, ending February 2, 20131, 2014, the cumulative total return of Nordstrom common stock, Standard & Poor's Retail Index and Standard & Poor's 500 Index.. The Retail Index is comprisedcomposed of 3331 retail companies, including Nordstrom, representing an industry group of the Standard & Poor'sS&P 500 Index. The cumulative total returnfollowing graph assumes an initial investment of Nordstrom common stock assumes $100 invested on February 2, 2008each in Nordstrom common stock, the S&P Retail and the S&P 500 on January 31, 2009and assumes reinvestment of dividends.dividends on the Nordstrom common stock as well as the S&P Retail and S&P 500 Indexes.
End of fiscal year2007
 2008
 2009
 2010
 2011
 2012
2008
 2009
 2010
 2011
 2012
 2013
Nordstrom common stock100
 33
 92
 110
 133
 153
100
 280
 338
 409
 473
 503
Standard & Poor's Retail Index100
 61
 94
 118
 132
 165
Standard & Poor's 500 Index100
 59
 77
 91
 94
 108
Standard & Poor’s Retail100
 156
 198
 224
 285
 357
Standard & Poor’s 500100
 133
 161
 170
 200
 240



14Nordstrom, Inc. and subsidiaries13

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Item 6. Selected Financial Data.
Dollars in millions except per square foot and per share amounts
The following selected financial data are derived from the audited consolidated financial statements and should be read in conjunction with Item 1A: Risk Factors, Item 7: Management'sManagement’s Discussion and Analysis of Financial Condition and Results of Operations and the consolidated financial statements and related notes included in Item 8: Financial Statements and Supplementary Data of this Annual Report on Form 10-K.
Fiscal year2012
 2011
 2010
 2009
 2008
2013
 2012
 2011
 2010
 2009
Earnings Results                  
Net sales
$11,762


$10,497


$9,310
 
$8,258
 
$8,272

$12,166


$11,762


$10,497
 
$9,310
 
$8,258
Credit card revenues386

380

390
 369
 301
374

372

363
 365
 344
Gross profit1
4,330

3,905

3,413
 2,930
 2,855
4,429

4,330

3,905
 3,413
 2,930
Selling, general and administrative ("SG&A") expenses:         
Retail(3,166)
(2,807)
(2,412) (2,109) (2,103)
Credit(205)
(229)
(273) (356) (274)
Earnings before interest and income taxes ("EBIT")1,345

1,249

1,118
 834
 779
Selling, general and administrative (“SG&A”) expenses(3,453) (3,357) (3,019) (2,660) (2,440)
Earnings before interest and income taxes (“EBIT”)1,350

1,345

1,249
 1,118
 834
Net earnings735

683

613
 441
 401
734

735

683
 613
 441
                  
Balance Sheet and Cash Flow Data                  
Cash and cash equivalents
$1,285
 
$1,877
 
$1,506
 
$795
 
$72

$1,194
 
$1,285
 
$1,877
 
$1,506
 
$795
Accounts receivable, net2,129

2,033
 2,026
 2,035
 1,942
2,177

2,129
 2,033
 2,026
 2,035
Merchandise inventories1,360

1,148
 977
 898
 900
1,531

1,360
 1,148
 977
 898
Current assets5,081

5,560
 4,824
 4,054
 3,217
5,228

5,081
 5,560
 4,824
 4,054
Land, buildings and equipment, net2,579

2,469
 2,318
 2,242
 2,221
2,949

2,579
 2,469
 2,318
 2,242
Total assets8,089

8,491
 7,462
 6,579
 5,661
8,574

8,089
 8,491
 7,462
 6,579
Current liabilities2,226

2,575
 1,879
 2,014
 1,601
2,541

2,226
 2,575
 1,879
 2,014
Long-term debt, including current portion3,131

3,647
 2,781
 2,613
 2,238
3,113

3,131
 3,647
 2,781
 2,613
Shareholders' equity1,913

1,956
 2,021
 1,572
 1,210
Shareholders’ equity2,080

1,913
 1,956
 2,021
 1,572
Cash flow from operations1,110

1,177
 1,177
 1,251
 848
1,320

1,110
 1,177
 1,177
 1,251
                  
Performance Metrics                  
Same-store sales percentage change2
7.3% 7.2% 8.1% (4.2%) (9.0%)2.5% 7.3% 7.2% 8.1% (4.2%)
Gross profit % of net sales36.8% 37.2% 36.7% 35.5% 34.5%36.4% 36.8% 37.2% 36.7% 35.5%
Retail SG&A % of net sales26.9% 26.7% 25.9% 25.5% 25.4%
Total SG&A % of net sales28.7% 28.9% 28.8% 29.8% 28.7%28.4% 28.5% 28.8% 28.6% 29.5%
EBIT % of net sales11.4% 11.9% 12.0% 10.1% 9.4%11.1% 11.4% 11.9% 12.0% 10.1%
Return on shareholders' equity38.0% 34.3% 34.1% 31.7% 34.5%
Return on shareholders’ equity36.8% 38.0% 34.3% 34.1% 31.7%
Return on assets8.9%
8.7%
8.6%
7.1%
7.0%8.7%
8.9%
8.7%
8.6%
7.1%
Return on invested capital ("ROIC")3
13.9%
13.3%
13.6%
12.1%
11.6%
Return on invested capital (“ROIC”)3
13.6%
13.9%
13.3%
13.6%
12.1%
Sales per square foot4

$470
 
$431
 
$397
 
$368
 
$388

$474
 
$470
 
$431
 
$397
 
$368
4-wall sales per square foot4

$408


$417


$394
 
$372
 
$337
Ending inventory per square foot
$53.77
 
$46.41
 
$40.96
 
$39.44
 
$41.14

$58.84
 
$53.77
 
$46.41
 
$40.96
 
$39.44
Inventory turnover rate5
5.37
 5.56
 5.56
 5.41
 5.20
5.07
 5.37
 5.56
 5.56
 5.41
                  
Per Share Information                  
Earnings per diluted share
$3.56


$3.14


$2.75
 
$2.01
 
$1.83

$3.71


$3.56


$3.14
 
$2.75
 
$2.01
Dividends declared per share1.08
 0.92
 0.76
 0.64
 0.64
1.20
 1.08
 0.92
 0.76
 0.64
Book value per share9.71
 9.42
 9.27
 7.22
 5.62
10.87
 9.71
 9.42
 9.27
 7.22
                  
Store Information (at year-end)                  
Nordstrom full-line stores117
 117
 115
 112
 109
117
 117
 117
 115
 112
Nordstrom Rack and other stores123
 108
 89
 72
 60
143
 123
 108
 89
 72
Total square footage25,290,000
 24,745,000
 23,838,000
 22,773,000
 21,876,000
26,017,000
 25,290,000
 24,745,000
 23,838,000
 22,773,000
1 
Gross profit is calculated as net sales less cost of sales and related buying and occupancy costs (for all segments).
2 
Same-store sales include sales from stores that have been open at least one full year at the beginning of the year. Fiscal year 2012 includes an extra week (the 53rd week) as a result of our 4-5-4 retail reporting calendar. The 53rd week is not included in same-store sales calculations. We also include sales from our Nordstrom online store in same-store sales because of the integration of our Nordstrom full-line stores and online store.store, as well as HauteLook beginning in 2013.
3 
See Return on Invested Capital ("ROIC")ROIC (Non-GAAP financial measure) on page 26 for additional information and reconciliation to the most directly comparable GAAP financial measure.
4 
Sales per square foot is calculated as net sales divided by weighted-average square footage. Weighted-average square footage includes a percentage of year-end square footage for new stores equal to the percentage of the year during which they were open. 4-wall sales per square foot is calculated as sales for Nordstrom full-line, Nordstrom Rack and Jeffrey stores divided by their weighted-average square footage.
5 
Inventory turnover rate is calculated as annual cost of sales and related buying and occupancy costs (for all segments) divided by 4-quarter average inventory. Retailers do not uniformly calculate inventory turnover as buying and occupancy costs may be included in selling, general and administrative expenses. As such, our inventory turnover rates may not be comparable to other retailers.


Nordstrom, Inc. and subsidiaries1514

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Item 7. Management'sManagement’s Discussion and Analysis of Financial Condition and Results of Operations.
Dollar, share and square footage amounts in millions except percentages, per share and per square foot amounts
OVERVIEW
Nordstrom is a leading fashion specialty retailer offering high-quality apparel, shoes, cosmetics and accessories for women, men and children. We offer a wide selection of brand name and private label merchandise through our various channels: 'Nordstrom'“Nordstrom” branded full-line stores and online store at www.nordstrom.com, 'Nordstrom Rack'Nordstrom.com, “Nordstrom Rack” off-price stores, 'Last Chance'“Last Chance” clearance store, 'HauteLook'“HauteLook” online private sale subsidiary, 'Jeffrey' boutiqueswebsite and our 'treasure&bond' philanthropic store.“Jeffrey” boutiques. Our stores are located in 3135 states throughout the United States. In addition, we offer our customers a loyalty program along with a variety of payment products and services, including credit and debit cards.
Our 2012 results reflected the ongoing, consistent strength of our business. For the third consecutive year, weWe achieved double-digit growthseveral milestones in net2013 with a record high in sales, and earnings per diluted share, addedand cash flow from operations. This marked the fifth consecutive year we generated over one billion dollars in net salescash flow from operations. Additionally, we generated a Return on Invested Capital of 13.6% while increasing our capital investments by over 50%. Our performance in 2013 reflected our continued progress in executing our customer strategy through investments to drive growth across channels, while maintaining our operating discipline around inventory and deliveredexpenses. With advancements in technology and specifically in e-commerce, the pace of change is accelerating and redefining the customer experience across all channels. We believe there is tremendous value in having a platform for the customer experience that encompasses full-price and off-price, in-store and online. While each of these channels represents a substantial individual opportunity, there is significant potential for synergies between them to create a unique customer experience across channels to gain market share.
Our Direct business continues to be our fastest-growing customer channel. Direct finished its third consecutive year of approximately 30% or more of same-store sales growth, with a key driver being increased merchandise selection. We also increased our speed of over 7%fulfillment and delivery, opened a fulfillment center in San Bernardino and announced plans to open an east coast fulfillment center in 2015 to enable greater customer service.
We are on track to serve more customers through Nordstrom Rack’s accelerated store expansion, with plans to reach approximately 230 stores by 2016, from 140 stores today. Nordstrom Rack net sales increased 12%, driven by 22 new stores, and same-store sales increased 2.7%. These accomplishments reflect the high level of execution across all channelsNordstrom Rack sales productivity remains strong at approximately $550 per square foot. Additionally, Rack stores can now accept HauteLook merchandise returns, adding convenience for our customers while driving incremental traffic to our Racks and our ongoing investments in improvingfurther integrating the customer experience asacross channels.
While Nordstrom full-line sales trends were softer than anticipated, we seekhave ongoing initiatives around product, service, and the store environment to enhanceelevate the merchandise offering, increasecustomer experience. Our relocated Glendale, California store incorporated new design concepts that reflect our customers’ desire for stores that are easier to shop, and we plan to incorporate new designs in future renovations and store openings to continue meeting our customers changing expectations. We also enhanced our relevance with existing and new customers, demonstrated in part by our Women’s Apparel business, which was one of our top-performing merchandise categories for the year. We have attracted newer and aggressively growyounger customers with our online capabilities.
E-commerce isrepositioned Savvy department to offer on-trend fashion at accessible price points and our fastest-growing business.expanded partnership with Topshop, an internationally renowned trend-leading brand. We continuedexpanded Topshop merchandise to make investments to improve the experience online by expanding our merchandise selection, enhancing the website and mobile experience with improvements to search, navigation and checkout, and increasing the speed of fulfillment and delivery. These investments helped drive same-store sales growth of 37% in our Direct channel on top of last year's 29% growth.
We also continue to grow through new opportunities to increase our market share. We announced plans for our initial entry into Canada, beginning with four41 full-line stores and withthis year, from 14 at the potential for a totalstart of eight to 10 full-line stores and 15 to 20 Rack stores. In addition, we are again increasing the pace of expansion of our Rack stores with plans to grow to over 230 stores by the end of 2016. We also announced plans to open our first full-line store in Manhattan, which will increase our exposure within a premiere retail market.year.
Our strong financial position enables us to invest in our stores through expansion, remodels and other initiatives to improve the customer experience. During 2012, we opened one Nordstrom full-line store, 15 Nordstrom Rack stores and relocated three Nordstrom Rack stores. Increasingly, we are using technology as an enabler of service. As an example, we now have mobile point-of-sale devices at all of our full-line and Rack stores to increase the speed at checkout and drive incremental volume. Additionally, mobile devices in our full-line stores have virtually the same functionality as our cash registers, and we continue to make progress in creating a fully mobile store environment.
Our credit business also plays an important role in reaching new customers and strengthening existing customer relationships through our FashionNordstrom Rewards program, payment products and our ability to serve customers directly through our wholly owned credit services. The FashionNordstrom Rewards program contributes to our overall results, with members shopping more frequently and spending more on average than non-members. In 2012, net sales from our members increased 23% overFor the prior year. With the launch of our enhanced program in early 2012,second consecutive year, we opened over one million new accounts, and ended the year with 3.3accounts. With 3.8 million active members, a 27% increase over last year.2013 sales from members represented 38% of sales, increasing from 36% in 2012. Our overall credit card portfolio also remains healthy, with delinquency and write-off trends at pre-recession levels.continuing to improve.
Our ongoing focus onWe continue to believe strongly in our customer-centric strategy. To improve the customer drives theexperience, we continue to make investments we are making to take advantagein our stores, online and in new markets such as Canada and Manhattan. As a result of multipleour planned growth opportunities. The opportunities include Canada, Rack, e-commerce, Manhattan and other new full-line stores and provide a platform to deliver sustainable, profitable growth. Asacross all of our channels, our business and operating model evolves withcontinues to evolve to encompass these multiple channels in their various stages of growth. We project that these investments in our growth, we remain focused on our overall financial goals of achievingcustomer strategy will help us achieve long-term top-quartile shareholder returns through high single-digit total sales growth and mid-teens Return on Invested Capital ("ROIC"), as these measures correlate strongly with shareholder return.Capital.




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RESULTS OF OPERATIONS
Our reportable segments are Retail and Credit. Our Retail segment includes our Nordstrom branded full-line stores and website, ouronline store, Nordstrom Rack stores, our Last Chance clearance store and our other retail channels, including HauteLook ourand Jeffrey stores and our treasure&bond store.stores. For purposes of discussion and analysis of our results of operations, we combine our Retail segment results with revenues and expenses in the "Corporate/Other"“Corporate/Other” column of our segment reporting footnote, which also includes our Canadian operations (collectively, the "Retail Business"“Retail Business”). We analyze our results of operations through earnings before interest and income taxes for our Retail Business and earnings before income taxes for Credit, while interest expense and income taxes are discussed on a total company basis.

Similar to many other retailers, Nordstrom follows the retail 4-5-4 reporting calendar, which included an extra week in the fourth quarter of 2012 (the "53rd week"“53rd week”). The analysis of our results of operations, liquidity and capital resources compares the 52 weeks in 2013 to the 53 weeks in 2012 to the 52 weeks in 2011.2012. However, the 53rd53rd week is not included in same-store sales calculations. In 2012, the 53rd53rd week contributed approximately $0.04 to earnings per diluted share.


16As discussed in Note 1: Nature of Operations and Summary of Significant Accounting Policies and Note 16: Segment Reporting in the Notes to Consolidated Financial Statements, beginning in the first quarter of 2013, we reclassified amounts in our financial statements to better reflect the way we view and measure our business. As we continue to execute our long-term growth strategy and make investments across operating segments, aligning expenses with the associated benefits enhances our ability to evaluate segment performance. Historical results were also reclassified to match the current period presentation. These reclassifications did not impact net earnings, earnings per share, financial position or cash flows.
We now allocate Nordstrom Rewards loyalty program expenses to our Retail Business. We previously recorded all Nordstrom Rewards expenses in our Credit segment. In addition, certain technology expenses we previously included in our Retail Business are now allocated to our Credit segment. These changes within our Retail Business and Credit segment did not impact the presentation of expenses in our consolidated financial statements. In our Credit segment, we previously presented bad debt expense associated with finance charges and fees as part of selling, general and administrative expenses. We reclassified these amounts and now present them as a reduction of credit card revenue.




Retail Business
Summary
The following table summarizes the results of our Retail Business for the past three fiscal years:
Fiscal year 2012 2011 2010 2013 2012 2011
 Amount    
 
% of net    
sales    

 Amount    
 
% of net    
sales    

 Amount    
 
% of net  
sales  

 Amount
 
% of net
sales1

 Amount
 
% of net
sales1

 Amount
 
% of net
sales1

Net sales 
$11,762
 100.0% 
$10,497
 100.0% 
$9,310
 100.0% 
$12,166
 100.0% 
$11,762
 100.0% 
$10,497
 100.0%
Cost of sales and related buying and occupancy costs (7,318) (62.2%) (6,517) (62.1%) (5,831) (62.6%) (7,732) (63.6%) (7,427) (63.1%) (6,588) (62.8%)
Gross profit 4,444
 37.8% 3,980
 37.9% 3,479
 37.4% 4,434
 36.4% 4,335
 36.9% 3,909
 37.2%
Selling, general and administrative expenses (3,166) (26.9%) (2,807) (26.7%) (2,412) (25.9%) (3,272) (26.9%) (3,172) (27.0%) (2,808) (26.7%)
Earnings before interest and income taxes 
$1,278
 10.9% 
$1,173
 11.2% 
$1,067
 11.5% 
$1,162
 9.6% 
$1,163
 9.9% 
$1,101
 10.5%
1 Subtotals and totals may not foot due to rounding.


16

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Retail Business Net Sales
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Net sales by channel:          
Nordstrom full-line stores
$7,964
 
$7,513


$6,995

$7,705
 
$7,964


$7,513
Direct1,269
 913

705
1,622
 1,269

913
Nordstrom9,233
 8,426
 7,700
9,327
 9,233
 8,426
Nordstrom Rack2,445
 2,045
 1,691
2,738
 2,445
 2,045
Other retail1
271
 185
 29
HauteLook and Jeffrey330
 271
 185
Total Retail segment11,949
 10,656
 9,420
12,395
 11,949
 10,656
Corporate/Other(187) (159) (110)(229) (187) (159)
Total net sales
$11,762
 
$10,497
 
$9,310

$12,166
 
$11,762
 
$10,497
          
Net sales increase12.1% 12.7% 12.7%3.4% 12.1% 12.7%
          
Same-store sales increase by channel:     
Same-store sales increase by channel1:
     
Nordstrom full-line stores3.9% 6.0% 7.9%(2.1%) 3.9% 6.0%
Direct37.1% 29.5% 25.1%29.5% 37.1% 29.5%
Nordstrom7.5% 8.2% 9.3%2.3% 7.5% 8.2%
Nordstrom Rack7.4% 3.7% 0.7%2.7% 7.4% 3.7%
HauteLook27.3% 
 
Total7.3% 7.2% 8.1%2.5% 7.3% 7.2%
          
Sales per square foot
$470
 
$431
 
$397
Sales per square foot2

$474
 
$470
 
$431
4-wall sales per square foot2

$417
 
$394
 
$372

$408
 
$417
 
$394
Full-line sales per square foot2

$372
 
$385
 
$365
Nordstrom Rack sales per square foot2

$553
 
$568
 
$545
          
Percentage of net sales by merchandise category:          
Women’s apparel31% 33% 34%
Women’s Apparel31% 31% 33%
Shoes23% 23% 23%23% 23% 23%
Men’s apparel16% 15% 15%
Women’s accessories13% 12% 12%
Men’s Apparel16% 16% 15%
Women’s Accessories14% 13% 12%
Cosmetics11% 11% 10%11% 11% 11%
Kids’ apparel3% 3% 3%
Kids’ Apparel3% 3% 3%
Other3% 3% 3%2% 3% 3%
Total100% 100% 100%100% 100% 100%
1Same-store sales include sales from stores that have been open at least one full year at the beginning of the year. Fiscal year 2012 includes an extra week (the 53rdOther week) in the fourth quarter as a result of our 4-5-4 retail includesreporting calendar. The 53rd week is not included in same-store sales calculations. We also include sales from our HauteLookNordstrom online private sale subsidiary,store in same-store sales because of the integration of our JeffreyNordstrom full-line stores and our treasure&bond store.online store as well as HauteLook beginning in 2013.
2 Sales per square foot is calculated as net sales divided by weighted-average square footage. Weighted-average square footage includes a percentage of year-end square footage for new stores equal to the percentage of the year during which they were open. 4-wall sales per square foot is calculated as sales for Nordstrom full-line, Nordstrom Rack Jeffrey and treasure&bondJeffrey stores divided by their weighted-average square footage. Weighted-average
NET SALES – 2013 VS 2012
Our total net sales increase of 3.4% for 2013 was attributable to the same-store sales increase of 2.5%, driven by growth in our Direct channel and Nordstrom Rack’s accelerated store expansion. During the year, we opened 22 new Nordstrom Rack stores and relocated one Nordstrom full-line store and two Nordstrom Rack stores. These additions increased our square footage includes a percentageby 2.9% and represented 1.6% of period-end square footageour total net sales for new stores equal to the percentage2013. The 53rd week in 2012 contributed approximately $162 in additional net sales.
Nordstrom net sales, which consist of the period during which theyfull-line and Direct businesses, were open.


$9,327 in 2013, an increase of 1.0% compared with 2012, with same-store sales up 2.3%. Strong growth in our Direct channel was partially offset by sales decreases at our full-line stores. Both the average selling price and number of items sold increased on a same-store basis in 2013 compared with 2012. Category highlights included Cosmetics, Men’s Shoes and Women’s Apparel.


Nordstrom, Inc. and subsidiaries 17

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Full-line net sales for 2013 were $7,705, a decrease of 3.3% compared with 2012, while sales per square foot decreased 3.4%. Both were primarily driven by a same-store sales decrease of 2.1%. The top-performing geographic regions for full-line stores for 2013 were the Southwest and Southeast. The Direct channel continued to show strong sales growth with net sales of $1,622, an increase of 28% compared with 2012, with same-store sales up 30% on a comparable 52-week basis. These increases were driven by expanded merchandise selection and ongoing technology investments to enhance the customer experience.
Nordstrom Rack net sales were $2,738, an increase of 12.0% compared with 2012 primarily due to 37 new store openings in the last two years. Same-store sales increased 2.7% for the year. Sales per square foot decreased 2.6% for the year as a result of the 53rd week in 2012, as well as the growth in new stores that typically take several years to reach the overall average of our mature stores. Cosmetics and Shoes were the strongest-performing categories for the year. Both the average selling price and the number of items sold on a same-store basis increased in 2013 compared with 2012.
NET SALES – 2012 VS 2011
Our total netNet sales for 2012 increased 12.1% compared with 2011, driven by a same-store sales increase of 12.1%7.3% for 2012 was driven by the same-store sales increase of 7.3% and strong performances across all channels. Our sales productivity continued to improve, reaching a high ofDuring $4702012 in sales per square foot in 2012 from increases in both our stores and online. During the year,, we opened one Nordstrom full-line store, 15 Nordstrom Rack stores and relocated three Nordstrom Rack stores. These additions represented 1.5% of our total net sales for 2012, and increased our square footage by 2.2%. The 53rd53rd week contributed approximately $162 in additional net sales.
Nordstrom net sales for 2012 were $9,233, an increase of 9.6% compared with 2011, with same-store sales up 7.5%. Our sales growth was due in large part to the ongoing, consistent strength of our business both in store and online. We enhanced our Fashion Rewards loyalty program and expanded our relationship with our customers. At the same time, we made investments to improve the in-store, online and mobile experience. Both the number of items sold and the average selling price increased on a same-store basis in 2012 compared with 2011. Category highlights included Handbags, Men'sMen’s Shoes, Men'sMen’s Apparel and Cosmetics. We also saw improvements in our Women's Apparel business in the second half of the year.

Full-line net sales for 2012 were $7,964, an increase of 6.0% compared with 2011, with same-storewhile sales upper square foot increased 5.5%. Same-store sales increased 3.9%. for the year. The top-performing geographic regions for full-line stores for 2012 were the South and Midwest. The Direct channel continued to showshowed strong sales growth with net sales of $1,269, an increase of increase39% of 39% compared with 2011, with same-store sales up 37% on a comparable 52-week basis. These increases significantly outpaced our overall performance and are reflective of how customers are responding to our ongoing e-commerce initiatives.
Nordstrom Rack net sales were $2,445, anup increase20% of 20% compared with 2011, while same-storesales per square foot increased 4.2%. Same-store sales increased 7.4% for the year. Men'sMen’s Apparel, Shoes and Women'sWomen’s Apparel were the strongest performingstrongest-performing categories for the year. Both the number of items sold and the average selling price increased on a same-store basis in 2012 compared with 2011.
NET SALES – 2011 VS 2010
Net sales for 2011 increased 12.7% compared with 2010, while same-store sales increased 7.2%. During 2011, we opened three Nordstrom full-line stores, 18 Nordstrom Rack stores and one treasure&bond store, relocated two Nordstrom Rack stores and acquired HauteLook. These additions represented 4.0% of our total net sales for 2011, and increased our square footage by 3.8%.
Nordstrom net sales for 2011 were $8,426, up 9.4% compared with 2010, with same-store sales up 8.2%. Our sales growth was driven by our merchandising, inventory management and multi-channel initiatives as well as our efforts to build stronger relationships with customers and to improve the shopping experience across all channels. Both the average selling price and the number of items sold increased in 2011 compared with 2010. Category highlights included Designer, Handbags and Shoes.

Full-line net sales for 2011 were $7,513, an increase of 7.4% compared with 2010, with same-store sales up 6.0%. The top-performing geographic regions for full-line stores for 2011 were the South and Midwest. The Direct channel continued to show strong sales growth with net sales of $913, an increase of 30% in 2011 compared with 2010.
Nordstrom Rack net sales were $2,045, up 21% compared with 2010, while same-store sales increased 3.7% for the year. Shoes, Dresses and Accessories were the strongest performing categories for the year. Both the average selling price and the number of items sold increased in 2011 compared with 2010.


18

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Retail Business Gross Profit
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Gross profit1

$4,444
 
$3,980


$3,479

$4,434
 
$4,335


$3,909
Gross profit rate37.8% 37.9%
37.4%
Gross profit as a % of net sales36.4% 36.9%
37.2%
Ending inventory per square foot
$53.77
 
$46.41
 
$40.96

$58.84
 
$53.77
 
$46.41
Inventory turnover rate2
5.37
 5.56
 5.56
5.07
 5.37
 5.56
1 
Retailers do not uniformly record the costs of buying and occupancy and supply chain operations (freight, purchasing, receiving, distribution, etc.) between gross profit and selling, general and administrative expense. As such, our gross profit and selling, general and administrative expenses and rates may not be comparable to other retailers'retailers’ expenses and rates.
2 
Inventory turnover rate is calculated as annual cost of sales and related buying and occupancy costs (for all segments) divided by 4-quarter average inventory.
GROSS PROFIT – 20122013 VS 20112012
Our gross profit rate decreased 41 basis points compared with 2012 primarily due to higher expenses associated with the growth in the Nordstrom Rewards customer loyalty program and higher occupancy costs related to our Nordstrom Rack’s accelerated store expansion. The Nordstrom Rewards loyalty program continues to play an important role in reaching new customers and strengthening existing customer relationships. The growth in Nordstrom Rack stores resulted in a higher occupancy expense as sales volume at new stores typically take several years to reach the average of our mature stores and also have substantial pre-opening costs. Retail gross profit increased $46499 in 20122013 compared with 20112012 due to our strongan increase in net sales performance,at Direct and Nordstrom Rack. This was partially offset by an increasea decrease in full-line net sales and increased occupancy costs for our investments in new stores and remodelingrelated to Nordstrom Rack’s accelerated store expansion.


18

Table of existing stores. Our gross profit rate decreased 13 basis points compared with 2011 primarily due to accelerated Rack growth, which carries a lower gross profit rate relative to our other channels, and overall occupancy costs that outpace sales in the early years following a store opening. With Rack's high sales productivity and return on invested capital, as well as the availability of what we believe are numerous quality locations, we plan to continue to grow our Rack channel.Contents



Our inventory turnover rate decreased to 5.07 times in 2013, from 5.37 times in 2012, from 5.56 times in 2011.2012. This was primarily due to our increased investment in pack and hold inventory at Nordstrom Rack, which helped fuel the growth in that channel. We began increasing our pack and hold inventory investment in 2012, which involves the acquisition of merchandise from some of our top brands in advance of the upcoming selling seasons in order to take advantage of strategic buying opportunities. We hold this inventory in our warehouses for six months on average until the next selling season and it representsrepresented approximately 10%11%, 9% and 3% of our total inventory at the end of 2013, 2012 compared with 3% inand 2011. On a per square foot basis, we ended the year with a 15.8%9.4% increase in our ending inventory on a 9.0%0.8% increase in sales compared with 2011.2012. The increase in ending inventory per square foot relative to the increase in sales per square foot iswas primarily due to Rack's growth.the impact of the 53rd week in 2012, which decreased inventory levels in our full-line stores and included an additional week of sales in 2012. In 2013, we also planned inventory increases in full-line stores to fuel growth in well-performing merchandise categories and increased our pack and hold inventory at Nordstrom Rack.
GROSS PROFIT – 20112012 VS 20102011
Our retail gross profit rate decreased 38 basis points compared with 2011 primarily due to accelerated Nordstrom Rack growth and higher expenses associated with the growth in the Nordstrom Rewards program. Retail gross profit increased $501426 in 20112012 compared with 20102011 primarily due to higherour strong sales and merchandise margin,performance, partially offset by increases in occupancy costs for our investments in new stores opened during both 2011and 2010. Our gross profit rate improved 54 basis points compared with 2010 primarily due to leveraging buying and occupancy costs on higher net sales. Our increase in ending inventory per square footremodeling of 13.3% on an 8.5% increase in sales per square foot is a result of our growth initiatives including expansion of our Rack business.existing stores.
Retail Business Selling, General and Administrative Expenses
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Selling, general and administrative expenses
$3,166
 
$2,807
 
$2,412

$3,272
 
$3,172
 
$2,808
Selling, general and administrative rate26.9% 26.7% 25.9%
Selling, general and administrative expenses as a % of net sales26.9% 27.0% 26.7%
SELLING, GENERAL AND ADMINISTRATIVE EXPENSES – 2013 VS 2012
Our Retail selling, general and administrative expenses (“Retail SG&A”) rate decreased 8 basis points in 2013 compared with 2012 due to expense leverage from increased sales volume. Our Retail SG&A increased$100 in 2013 compared with 2012 due primarily to growth-related investments in our e-commerce business, Nordstrom Rack’s accelerated store expansion and our planned entry into Canada. The increase also reflected expenses associated with higher sales volume and the opening of 22 new Nordstrom Rack stores in 2013.
SELLING, GENERAL AND ADMINISTRATIVE EXPENSES – 2012 VS 2011
Our Retail selling, general and administrative expenses ("Retail SG&A") &A rate increased$359 23 basis points in 2012 compared with 2011. This increase reflects due to the investments we made to improve the customer experience across all channels and specifically in our e-commerce business as we expanded our capabilities and increased the speed of fulfillment and delivery. The increase also reflected higher sales volume and the opening of 16 stores in 2012.This was partially offset by leverage on increased sales. Our Retail SG&A rate expenses increased 18 basis points for$364 in 2012 compared with 2011 due to the increased investments, partially offset by leverage on increased sales.
SELLING, GENERAL AND ADMINISTRATIVE EXPENSES – 2011 VS 2010
Our Retail SG&A expenses increased$395 in 2011 compared with 2010. This increase reflects initiatives to improve the shopping experience across all channels and specifically to grow our e-commerce business. The increase was also due in part to higher sales volume and the opening of 2216 stores in 2011. As a result, our Retail SG&A rate increased 84 basis points for 2011 compared with 2010. We continued to leverage SG&A expense in our stores, with an improvement of approximately 35 basis points in 2011, compared with 20102012.





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Credit Segment
The Nordstrom credit and debit card products are designed to strengthen customer relationships and grow retail sales by providing loyalty benefits, valuable services and payment products. We believe that owning all aspects of our credit business allows us to build deeper relationships with our customers by fully integrating our rewards program with our retail stores and providing better service, which in turn fosters greater customer loyalty. Our cardholders tend to visit our stores more frequently and spend more with us than non-cardholders, and we believe the Nordstrom Fashion Rewards® program helps drive sales in our Retail segment.non-cardholders. Our Nordstrom private label credit and debit cards can be used only inat our Nordstrom full-line andstores, Nordstrom Rack stores and on our website ("online at Nordstrom.com (“inside volume"volume”), while our Nordstrom VISA cards also may be used for purchases outside of Nordstrom ("(“outside volume"volume”). Cardholders participate in the Nordstrom Fashion Rewards program through which customerscardholders accumulate points based onfor their level of spending.purchases. Upon reaching a certain points threshold, customerscardholders receive Nordstrom Notes®, which can be redeemed for goods or services in ourat Nordstrom full-line stores, at Nordstrom Rack and online. Fashiononline at Nordstrom.com. Nordstrom Rewards customers receive a creditreimbursement for complimentary alterations, get Personal Triple Points days and a personal triple points day, in addition tohave early access to sales events. With increased spending, they can receive additional amounts of these benefits as well as access to exclusive fashion and shopping events.
The table below provides a detailed view of the operational results of our Credit segment, consistent with the segment disclosure provided in the Notes to Consolidated Financial Statements. In order to better reflect the economic contribution of our credit and debit card program, intercompany merchant fees are also included in the table below, which represents the estimated costs that would be incurred if our customerscardholders used third-party cards.cards instead of ours.
Interest expense at the Credit segment is equal to the amount of interest related to securitized debt plus an amount assigned to the Credit segment in proportion to the amount of estimated debt and equity needed to fund our credit card receivables. Based on our research, debt as a percentage of credit card receivables for other credit card companies ranges from 70% to 90%. As such, we believe a mix of 80% debt and 20% equity is appropriate, and therefore assign interest expense to the Credit segment as represented byif it carried debt of up to 80% of the credit card receivables. Our average credit card receivable investment metric below is appropriate.represents the remaining 20% to fund our credit card receivables.
Fiscal year 2012 2011 2010
  Amount  
 
% of average credit card   
receivables   

 Amount    
 
% of average credit card  
receivables  

 Amount    
 
% of average credit card  
receivables  

Credit card revenues 
$386
 18.6% 
$380
 18.6% 
$390
 18.7%
Interest expense (26) (1.2%) (13) (0.7%) (21) (1.0%)
Net credit card income 360
 17.3% 367
 17.9% 369
 17.7%
Cost of sales and related buying and occupancy costs – loyalty program (114) (5.5%) (75) (3.7%) (66) (3.2%)
Selling, general and administrative expenses (205) (9.8%) (229) (11.2%) (273) (13.1%)
Total expense (319) (15.3%) (304) (14.9%) (339) (16.3%)
Credit segment earnings before income taxes, as presented in segment disclosure 41
 2.0% 63
 3.1% 30
 1.4%
Intercompany merchant fees 89
 4.3% 71
 3.5% 58
 2.8%
Credit segment contribution, before income taxes 
$130
 6.3% 
$134
 6.6% 
$88
 4.2%
             
Credit and debit card volume:            
Outside 
$4,305
   
$4,101
   
$3,838
  
Inside 4,484
   3,596
   2,953
  
Total volume 
$8,789
   
$7,697
   
$6,791
  
             
Average credit card receivables 
$2,076
   
$2,047
   
$2,088
  
Average credit card receivable investment1
 
$415
   
$409
   
$418
  
Credit segment contribution2
 19.4%   20.0%   12.8%  
Fiscal year 2013 2012 2011
  Amount
 
% of average credit card
receivables1

 Amount
 
% of average credit card
receivables1

 Amount
 
% of average credit card
receivables1

Credit card revenues 
$374
 17.7% 
$372
 17.9% 
$363
 17.7%
Credit expenses (186) (8.8%) (190) (9.1%) (215) (10.5%)
Credit segment earnings before income taxes, as presented in segment disclosure 188
 8.9% 182
 8.8% 148
 7.2%
Interest expense (24) (1.2%) (26) (1.2%) (13) (0.7%)
Intercompany merchant fees 97
 4.6% 89
 4.3% 71
 3.5%
Credit segment contribution, before income taxes 
$261
 12.4% 
$245
 11.8% 
$206
 10.0%
             
Credit and debit card volume2:
            
Outside 
$4,273
   
$4,305
   
$4,101
  
Inside 4,935
   4,484
   3,596
  
Total volume 
$9,208
   
$8,789
   
$7,697
  
             
Average credit card receivables 
$2,108
   
$2,076
   
$2,047
  
Average credit card receivable investment 
$422
   
$415
   
$409
  
Credit segment contribution3
 38.2%   36.6%   30.6%  
1 Assumes 80% of accounts receivable is funded with debt.Subtotals and totals may not foot due to rounding.
2 NetVolume represents sales plus applicable taxes.
3 Credit segment contribution, net of tax, calculated as a percentage of our average credit card receivable investment.



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Credit Card Revenues
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Finance charge revenue
$254
 
$251
 
$266

$244
 
$246
 
$240
Interchange — third party84
 82
 76
86
 84
 82
Late fees and other revenue48
 47
 48
44
 42
 41
Total credit card revenues
$386
 
$380
 
$390
Total Credit card revenues
$374
 
$372
 
$363
Credit card revenues include finance charges, interchange fees, late fees and other revenue. Finance charges represent interest earned on unpaid balances while interchange fees are earned from the use of Nordstrom VISA credit cards at merchants outside of Nordstrom. Late fees are assessed when a credit card account becomes delinquent.past due. We consider an account delinquent if the minimum payment is not received by the payment due date. Credit card revenues are recorded net of estimated uncollectible finance charges and fees.
CREDIT CARD REVENUES – 2013 VS 2012
Credit card revenues were flat compared with 2012. This was due to growth in total volume that was offset by continued improvements in cardholder payment rates.
CREDIT CARD REVENUES – 2012 VS 2011
Credit card revenues increased $69 in 2012 compared with 2011 primarily due to an extra week (the 53rd week) of revenue in 2012 as a result of our 4-5-4 retail reporting calendar. The increase iswas also due to growth in total volume that was offset by continued improvements in customercardholder payment rates. Our average credit card receivable balance in 2012 was $2,076, an increasea decrease of $29, or 1.4%, from 2011.
Credit Expenses
Fiscal year2013
 2012
 2011
Operational expenses
$129
 
$143
 
$127
Bad debt expense52
 42
 84
Occupancy expenses5
 5
 4
Total Credit expenses
$186
 
$190
 
$215
CREDIT CARD REVENUESEXPENSES20112013 VS 20102012
Total Credit card revenuesexpenses decreased $104 in 20112013 compared with 20102012 primarily, due to a decrease in finance charge revenuelower operational and marketing expenses resulting primarily from continued improvements in customer payment rates that drove lower finance charge yields and slightly lower receivables. Our average credit card receivable balance in 2011 was $2,047, a decrease of $41, or 1.9%, from 2010. These decreases were partially offset by an increase in interchange revenue due to increased usethe conversion of our Nordstrom VISA credit cards at third parties.Rewards travel benefit into Nordstrom Notes during
Credit Segment Interest Expense
Interest2013. Bad debt expense increased to $26was lower in 2012 from $13 in 2011 and $21 in 2010 primarily due to higher average interest rates applicable to the Credit segment.
Credit Segment Cost$30 reduction of Sales and Related Buying and Occupancy Costs
COST OF SALES AND RELATED BUYING AND OCCUPANCY COSTS – 2012 VS 2011
Cost of sales and related buying and occupancy costs, which include the estimated cost of Nordstrom Notes that we expect to issue and ultimately be redeemed and complimentary alterations under our Fashion Rewards program, increased to $114allowance for credit losses in 2012 compared with $75to a $5 reduction in 2011. The increase was due to enhancements to our Fashion Rewards program and increases in Nordstrom credit and debit card volumes of 14.2%.2013. We provide the Fashion Rewards benefits to our members, as participation in the program enhances customer loyalty and drives incremental salesexperienced continued improvement in our storesportfolio delinquencies and online.write-off results during 2013, which are further discussed below.
COST OF SALES AND RELATED BUYING AND OCCUPANCY COSTS – 2011 VS 2010
Cost of sales and related buying and occupancy costs increased to $75 in 2011 compared with $66 in 2010. The increase was due to additional expenses related to the Fashion Rewards program as a result of a 13.3%increase in volume on Nordstrom credit and debit cards and increased utilization of program benefits.
Credit Segment Selling, General and Administrative Expenses
Fiscal year2012
 2011
 2010
Operational and marketing expenses
$149
 
$128
 
$124
Bad debt provision56
 101
 149
Total Credit selling, general and administrative expenses
$205
 
$229
 
$273
SELLING, GENERAL AND ADMINISTRATIVECREDIT EXPENSES – 2012 VS 2011
Total Credit SG&Aexpenses decreased $2425 in 2012 compared with 2011, primarily due to lower bad debt expense, partially offset by increases inhigher operational and marketing expenses. The decrease in bad debt expense reflects continued improvement in our portfolio delinquencies and write-off results, which are further discussed below. The increase in operational and marketing expenses was primarily driven by enhancements in our Fashion Rewards benefits.
SELLING, GENERAL AND ADMINISTRATIVE EXPENSES – 2011 VS 2010
Total Credit SG&A decreased$44 in 2011 compared with 2010, due primarily to lower bad debt expense. The decrease in bad debt expense reflected continued improvement in our portfolio trends, theand overall performance of our credit portfolioeconomic trends. Operational and economic trends.marketing expenses increased primarily due to increased account acquisition expenses.



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Allowance for Credit Losses and Credit Trends
The following table illustrates activity in the allowance for credit losses:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Allowance at beginning of year
$115
 
$145
 
$190

$85
 
$115
 
$145
Bad debt provision56
 101
 149
Bad debt expense52
 42
 84
Write-offs(111) (153) (211)(80) (97) (136)
Recoveries25
 22
 17
23
 25
 22
Allowance at end of year
$85
 
$115
 
$145

$80
 
$85
 
$115
          
Net write-offs as a percentage of average credit card receivables4.1% 6.3% 9.2%2.7% 3.5% 5.4%
30+ days delinquent as a percentage of ending credit card receivables1.9% 2.6% 3.0%
Net write-offs (including finance charges and fees) as a percentage of average credit card receivables3.2% 4.1% 6.3%
30 days or more delinquent as a percentage of ending credit card receivables1.8% 1.9% 2.6%
Allowance as a percentage of ending credit card receivables4.0% 5.5% 6.9%3.7% 4.0% 5.5%
CREDIT TRENDS
During 20122013, our delinquency and net write-off results continued the improvements that began in 2010.to improve. Net write-offs in 20122013 were $8657, a significant improvement over 2011 of $131 and 2010 of $194. As delinquencies improvedcompared with $72 in both 2012 and $114 in 2011,. As delinquencies and combined with the net write-off results,write-offs improved in both 2013 and 2012, we reduced our allowance for credit losses by $5 in $30 in both 20122013 and $30 in 20112012.
CREDIT QUALITY
The quality of our credit card receivables at any time reflects, among other factors, general economic conditions, the creditworthiness of our cardholders and the success of our account management and collection activities. In general, credit quality tends to decline, and the risk of credit losses tends to increase, during periods of deteriorating economic conditions. Through our underwriting and risk management standards and practices, we seek to maintain a high-quality cardholder portfolio, thereby mitigating our exposure to credit losses. As of February 2, 20131, 2014, 78.3%78.1% of our credit card receivables were from cardholders with FICO scores of 660 or above (generally considered "prime"“prime” according to industry standards) compared with 78.1%78.3% as of January 28, 2012February 2, 2013. See Note 3: Accounts Receivable in Item 8: Financial Statements and Supplementary Data for additional information.
Intercompany Merchant Fees
Intercompany merchant fees represent the estimated costs that would be incurred if our customerscardholders used third-party cards in our Nordstrom stores and online. In 2012, these fees2013, this estimate increased to $89$97 or 4.3%4.6% of average credit card receivables from $71$89 or 3.5%4.3% in 2011.2012. This was primarily driven by the increased use of our credit and debit cards in store and online, as reflected by an increase in inside volume as a percent of total volume from 46.7% in 2011 to 51.0% in 2012.

2012 to 53.6% in 2013.
Total Company Results
Interest Expense, Net
Fiscal year2012

2011

2010
2013

2012

2011
Interest on long-term debt and short-term borrowings
$167
 
$139
 
$133

$176
 
$167
 
$139
Less:          
Interest income(2) (2) (1)(1) (2) (2)
Capitalized interest(5) (7) (5)(14) (5) (7)
Interest expense, net
$160
 
$130
 
$127

$161
 
$160
 
$130
INTEREST EXPENSE, NET – 2013 VS 2012
Interest expense, net increased$1 in 2013 compared with 2012 due to $14 in non-recurring charges related to the debt refinancing, partially offset by an increase in capitalized interest resulting primarily from planned capital investments related to our Manhattan store and accelerated Nordstrom Rack growth. See further discussion of our debt retirement and exchange transaction at Note 8: Debt and Credit Facilities in Item 8: Financial Statements and Supplementary Data.
INTEREST EXPENSE, NET – 2012 VS 2011
Interest expense, net increased $30 in 2012 compared with 2011 due to higher average interest rates and higher average debt balances.
INTEREST EXPENSE, NET – 2011 VS 2010
Interest expense, net increased$3 in 2011 compared with 2010 due to higher debt balances, partially offset by lower average interest rates.


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Income Tax Expense
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Income tax expense
$450
 
$436
 
$378

$455
 
$450
 
$436
Effective tax rate38.0% 39.0% 38.2%38.3% 38.0% 39.0%
The following table illustrates the components of our effective tax rate for 20122013, 20112012 and 20102011:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Statutory rate35.0 % 35.0 % 35.0 %35.0% 35.0% 35.0%
State and local income taxes, net of federal income taxes3.6
 3.6
 3.4
3.6
 3.6
 3.6
Non-taxable acquisition-related items
 0.6
 

 
 0.6
Other, net(0.6) (0.2) (0.2)(0.3) (0.6) (0.2)
Effective tax rate38.0 % 39.0 % 38.2 %38.3% 38.0% 39.0%
INCOME TAX EXPENSE2013 VS 2012
The decreaseincrease in the effective tax rate for 2013 compared with 2012 was primarily due to changes in our estimated state tax reserves.
INCOME TAX EXPENSE – 2012 VS 2011
The decrease in the effective tax rate for 2012 compared with 2011 and the increase in 2011 compared with 2010 was primarily due to the impact of non-taxable HauteLook acquisition-related expenses in 2011, including a goodwill impairment.

Fourth Quarter Results
Quarter endedFebruary 2, 2013
 January 28, 2012
February 1, 2014
 February 2, 2013
Net sales
$3,596
 
$3,169

$3,614


$3,596
Credit card revenues106
 97
97

102
Gross profit1,357
 1,196
1,345
 1,357
Gross profit (% of net sales)37.8% 37.7%37.2% 37.8%
Selling, general and administrative ("SG&A") expenses:

 
Retail(912) (818)
Retail SG&A expenses(918) (917)
Retail SG&A (% of net sales)25.4% 25.8%(25.4%) (25.5%)
Credit(53) (58)
Credit expenses(38) (46)
Net earnings284
 236
268
 284
Earnings per diluted share
$1.40
 
$1.11

$1.37
 
$1.40
Nordstrom'sNordstrom’s fourth quarter performance was consistent withreflected the strong trends we saw throughout the company experienced throughout 2012.year. We continued to make progress executing our customer strategy through investments to drive growth across channels, while maintaining disciplined execution around inventory and expenses. Net earnings for the fourth quarter of 20122013 were $284,$268, or $1.40$1.37 per diluted share, compared with $236,$284, or $1.11$1.40 per diluted share, in 20112012. TheEarnings per diluted share for the fourth quarter of 2013 included $0.04 per diluted share of non-recurring expenses related to our debt refinancing. Additionally, the 53rd week in 2012 contributed approximately $0.04 to earnings per diluted share in 2012.share.


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NET SALES
The totalTotal net sales increase forincreased in the fourth quarter ofby 13.5%0.5% was driven by thea same-store sales increase of 6.3%2.6%, and partially offset by the impact of the 53rd53rd week, which contributed approximately $162 in additional net sales.sales in 2012.
Nordstrom net sales, which consist of the full-line and Direct businesses, for the fourth quarter of 20122013 increaseddecreased $27350, or 10.5%1.7% compared with the same period in 20112012, with an increase inwhile same-store sales ofincreased 6.1%2.2%. Both the number of items sold and the average selling price of our merchandise on a same-store basis increased for the fourth quarter of 20122013, compared with the same period last year. Category highlights for the quarter were Men's Apparel, Cosmetics, Kids' ApparelAccessories and Women's ApparelMen's Shoes. Momentum continued in Women’s Apparel, which outperformed the Nordstrom average for the quarter.
Full-line net sales for the quarter increaseddecreased $147171, or 6.6%7.1% compared with the same period in 20112012, with an increasea decrease in same-store sales of 2.2%3.3%. The top-performing geographic regions for full-line stores for the quarter were the SouthSouthwest and MidwestSoutheast. Direct net sales increased same-store sales 31%$121 in the fourth quarter compared with the same period last year, while same-store sales increased 30% on top of last year's 35%year’s 31% increase for the same period. Direct sales growth continuesperiod, driven by expanded merchandise selection and ongoing technology investments to outpace the overall Company, reflecting ongoing initiatives to improveenhance the customer experience online.experience.
Nordstrom Rack net sales for the quarter increased $13171, or 23%10.2%, primarily from opening 15reflecting 22 new Nordstrom Rack storesstore openings in 2012 and 18 in 2011,2013, while same-store sales increased 7.1%3.6% compared with the fourth quarter of 20112012. Both the number of items sold and the average selling price of Nordstrom Rack merchandise and the number of items soldon a same-store basis increased for the quarter, compared with the same period in the prior year. Men's ApparelAccessories, Cosmetics and Shoes were the leading categoriescategory highlights for Nordstrom Rack.
GROSS PROFIT
Our total company gross profit rate was flatdecreased 55 basis points compared with the same period in the prior year. Markdown improvements were offset byyear, primarily due to heightened promotional activity during the holidays and higher expenses associatedoccupancy costs related to Nordstrom Rack’s accelerated store expansion. Sales per square foot decreased2.4% compared with our enhanced Fashion Rewards program, which generated incremental sales and attracted new members. Our endingthe same period in fiscal 2012, but increased 2.2% when excluding last year’s 53rd week. Ending inventory per square foot increased 15.8% on an 11.1%9.4% compared with the same period in fiscal 2012, outpacing the adjusted increase in sales per square foot compared with the fourth quarter of 2011. The increase in ending inventory per square foot relativefoot. This was primarily attributable to the increase in sales per square foot is primarily due to our increasedplanned investment in pack and hold inventory associatedat Nordstrom Rack, which represented 11% of total inventory at the end of fiscal 2013, compared with Rack's growth.9% in fiscal 2012. The increase also reflected planned inventory increases in full-line stores to fuel growth in well-performing merchandise categories.
RETAIL SELLING, GENERAL & ADMINISTRATIVE EXPENSES
Our Retail SG&A rate decreased 8 basis points primarily due to lower selling expenses, partially offset by growth-related investments for the planned entry into Canada and for Nordstrom Rack’s accelerated store expansion. Selling, general and administrative expenses for our Retail Business increased $941 compared with last year'syear’s fourth quarter. The increase was primarily attributable to higher sales volume and the opening of 16 new stores since the fourth quarter of 2011. The increase also reflected our initiatives to improve the customer experience across all channels, including higher planned fulfillment expenses. Our Retail SG&A rate decreased 45 basis points, due to leverage on increased sales,costs, partially offset by increaseslower selling expenses and an additional week of expenses in fulfillment costs associated with improving2012 due to the speed of delivery for shipped sales. 53rd week.
CREDIT EXPENSES
In the fourth quarter, selling, general and administrative expenses for our Credit segment were $53, downof $38 decreased from $58$46 in 2011.the prior year. The decrease was primarily driven by lower bad debt expense resultingoperational and marketing expenses from continued improvements in delinquencies and write-off results withinthe conversion of our portfolio.Nordstrom Rewards travel benefit into Nordstrom Notes during the fourth quarter of 2013.
For further information on our quarterly results in 20122013 and 20112012, refer to Note 17: Selected Quarterly Data in the Notes to Consolidated Financial Statements in Item 8: Financial Statements and Supplementary Data.




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20132014 Outlook
Our expectations for 20132014, which are shown in comparison to the 53-week fiscal 2012 where applicable, are as follows:
Total sales4.55.5 to 6.57.5 percent increase
Same-store sales1
3.52 to 5.54 percent increase
Credit card revenues$0 to $5 increase
Gross profit rate21
10 to 30 basis point decrease
Selling, general and administrative expenses:
Retailexpenses (% of net sales)10 to 30 basis point decrease
Credit$20 to $30 increase
Interest expense, net$5Approximately $25 decrease
Effective tax rate39.0 percent
Earnings per diluted share32
$3.653.75 to $3.80$3.90
Diluted shares outstanding32
Approximately 203196 million
1 Beginning in 2013, HauteLook will be included in same-store sales. 2013 same-storeGross profit is calculated as net sales are compared with the first 52 weeksless cost of 2012.sales and related buying and occupancy costs (for all segments).
2Includes both our Retail gross profit and the cost of our loyalty program, which is recorded in our Credit segment, as a percentage of net sales.
3 This outlook does not include the impact of any future share repurchases.
Capital expenditures, net of property incentives, of $840 to $880 million are expected in 2014, an increase from $714 in 2013. The majority of the increase represents investments to fuel online and Nordstrom Rack store growth in addition to our planned entry into Canada. To date in 20132014, we have opened two Nordstrom Rack stores. We plan to open more than 2027 Nordstrom Rack stores (of which 16 have been formally announced) and relocate onethree Nordstrom full-line storestores in total during 2014. In February 2014, we announced our plans to close our full-line stores in Vancouver, Washington, and two Nordstrom Rack stores during 2013.in Portland, Oregon, at the Lloyd Center, in January 2015. The announcedplanned net store openings willare expected to increase our retail square footage by approximately 2.2%4.4%.
Included inWe expect our guidance are upfrontplanned entry into Canada to decrease earnings primarily due to ongoing infrastructure expensesand pre-opening expenses. The estimated loss before interest and taxes for Canada as well as organizational and incremental pre-opening expenses related to Rack's store expansion. In 2013, we expect these costsis expected to be approximately $20$35 in 2014, compared with a loss before interest and taxes of $14 in 2013. This guidance also incorporates Nordstrom Rack’s accelerated store expansion and increased technology investments to $25. improve service and experience across all channels. These expenses are expected to contribute to our overall increase in depreciation and rent expense of 14% compared with 2013.
We expect our gross profit rateInterest expense, net is expected to decrease approximately 10primarily due to 30 basis points. The decrease is expected as a resultone-time charge of an increasing mix of Nordstrom Rack stores and continued growth$14 related to the debt refinancing transaction in our Fashion Rewards program.
The decrease in our Retail SG&A rate relates to our expectation of leverage on higher sales.
For our Credit segment, we expect credit card revenues to remain relatively consistent with 2012 and Credit SG&A expenses to increase $20 to $30 when compared with 2012 results given the $30 reduction in the allowance for credit losses recognized in 2012, with none expected for 2013.


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Return on Invested Capital ("ROIC"(“ROIC”) (Non-GAAP financial measure)
We define ROIC as follows:
ROIC =Net Operating Profit After Taxes
Average Invested Capital
For the 12 fiscal months ended February 2, 2013, our ROIC increased to 13.9% compared with 13.3% for the 12 fiscal months ended January 28, 2012. Our ROIC increased compared with the prior year primarily due to an increase in our earnings before interest and income tax expense.
We believe that ROIC is a useful financial measure for investors in evaluating the efficiency and effectiveness of our operating performance. When analyzed in conjunction with our net earningsuse of capital and total assets and compared with return on assets (net earnings divided by average total assets), it provides investors with a useful tool to evaluate our ongoing operations and our management of assets from period to period.believe ROIC is onean important component of our key financial metrics, and we also incorporate it into our executive incentive measures. We believe that overall performance as measured by ROIC correlates directly to shareholders'shareholders’ return over the long term. In addition, we incorporate ROIC is not a measure of financial performance under GAAP, should not be considered a substitute for return on assets, net earnings or total assets as determined in accordance with GAAP and may not be comparable with similarly titled measures reported by other companies. The closest measure calculated using GAAP amounts is return on assets, whichour executive incentive compensation measures. For the 12 fiscal months ended increasedFebruary 1, 2014, our ROIC decreased to 8.9%13.6% fromcompared with 8.7%13.9% for the 12 fiscal months ended February 2, 2013,. Our ROIC decreased compared with the prior year primarily due to an increase in our invested capital as a result of expansion into Manhattan and accelerated Nordstrom Rack store growth.
ROIC is not a measure of financial performance under generally accepted accounting principles (“GAAP”) and should be considered in addition to, and not as a substitute for, return on assets, net earnings, total assets or other financial measures prepared in accordance with GAAP. Our method of determining non-GAAP financial measures may differ from other companies’ methods and therefore may not be comparable to those used by other companies. The financial measure calculated under GAAP which is most directly comparable to ROIC is return on assets. The following is a reconciliation of the components of ROIC and return on assets:
 12 Fiscal months ended
  February 1, 2014
 February 2, 2013
 January 28, 2012
 January 29, 2011
 January 30, 2010
Net earnings
$734
 
$735
 
$683
 
$613
 
$441
Add: income tax expense455
 450
 436
 378
 255
Add: interest expense162
 162
 132
 128
 138
Earnings before interest and income tax expense1,351
 1,347
 1,251
 1,119
 834
          
Add: rent expense125
 105
 78
 62
 43
Less: estimated depreciation on capitalized operating leases1
(67) (56) (42) (32) (23)
Net operating profit1,409
 1,396
 1,287
 1,149
 854
          
Estimated income tax expense2
(539) (530) (501) (439) (313)
Net operating profit after tax
$870
 
$866
 
$786
 
$710
 
$541
          
Average total assets3

$8,398
 
$8,274
 
$7,890
 
$7,091
 
$6,197
Less: average non-interest-bearing current liabilities4
(2,430) (2,262) (2,041) (1,796) (1,562)
Less: average deferred property incentives3
(489) (494) (504) (487) (462)
Add: average estimated asset base of capitalized operating leases5
929
 724
 555
 425
 311
Average invested capital
$6,408
 
$6,242
 
$5,900
 
$5,233
 
$4,484
          
Return on assets8.7% 8.9% 8.7% 8.6% 7.1%
ROIC13.6% 13.9% 13.3% 13.6% 12.1%
1 Capitalized operating leases is our best estimate of the asset base we would record for our leases that are classified as operating if they had met the criteria for a capital lease, or we had purchased the property. Asset base is calculated as described in footnote 5 below.
2 Based upon our effective tax rate multiplied by the net operating profit for the 12 fiscal months ended February 1, 2014, February 2, 2013, January 28, 2012, January 29, 2011 and January 30, 2010.
3 .Based upon the trailing 12-month average.
4 Based upon the trailing 12-month average for accounts payable, accrued salaries, wages and related benefits, and other current liabilities.
5 Based upon the trailing 12-month average of the monthly asset base. The followingasset base for each month is calculated as the trailing 12-months of rent expense multiplied by eight. The multiple of eight times rent expense is a comparisoncommonly used method of return on assets to ROIC:estimating the asset base we would record for our capitalized operating leases described in footnote 1.
 12 Fiscal months ended
  February 2, 2013
 January 28, 2012
 January 29, 2011
 January 30, 2010
 January 31, 2009
Net earnings
$735
 
$683
 
$613
 
$441
 
$401
Add: income tax expense450
 436
 378
 255
 247
Add: interest expense162
 132
 128
 138
 131
Earnings before interest and income tax expense1,347
 1,251
 1,119
 834
 779
          
Add: rent expense105
 78
 62
 43
 37
Less: estimated depreciation on capitalized operating leases1
(56) (42) (32) (23) (19)
Net operating profit1,396
 1,287
 1,149
 854
 797
          
Estimated income tax expense2
(530) (501) (439) (313) (303)
Net operating profit after tax
$866
 
$786
 
$710
 
$541
 
$494
          
Average total assets3

$8,274
 
$7,890
 
$7,091
 
$6,197
 
$5,768
Less: average non-interest-bearing current liabilities4
(2,262) (2,041) (1,796) (1,562) (1,447)
Less: average deferred property incentives3
(494) (504) (487) (462) (400)
Add: average estimated asset base of capitalized operating leases5
724
 555
 425
 311
 322
Average invested capital
$6,242
 
$5,900
 
$5,233
 
$4,484
 
$4,243
          
Return on assets8.9% 8.7% 8.6% 7.1% 7.0%
ROIC13.9% 13.3% 13.6% 12.1% 11.6%

1
Capitalized operating leases is our best estimate of the asset base we would record for our leases that are classified as operating if they had met the criteria for a capital lease, or we purchased the property. Asset base is calculated as described in footnote 5 below.
2
Based upon our effective tax rate multiplied by the net operating profit for the 12 fiscal months endedFebruary 2, 2013, January 28, 2012, January 29, 2011, January 30, 2010 and January 31, 2009.
3
Based upon the trailing 12-month average.
4
Based upon the trailing 12-month average for accounts payable, accrued salaries, wages and related benefits, and other current liabilities.
5
Based upon the trailing 12-month average of the monthly asset base, which is calculated as the trailing 12-months rent expense multiplied by eight. The multiple of eight times rent expense is a commonly used method of estimating the asset base we would record for our capitalized operating leases described in footnote 1.


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LIQUIDITY AND CAPITAL RESOURCES
We strive to maintain a level of liquidity sufficient to allow us to cover our seasonal cash needs and to maintain appropriate levels of short-term borrowings. We believe that our operating cash flows, available credit facilities and potential future borrowings are sufficient to finance our cash requirements for the next 12 months and beyond.
Over the long term, we manage our cash and capital structure to maximize shareholder return, maintain our financial position, manage refinancing risk and allow flexibility for strategic initiatives. We regularly assess our debt and leverage levels, capital expenditure requirements, debt service payments, dividend payouts, potential share repurchases and other future investments. We believe that as of February 2, 20131, 2014, our existing cash and cash equivalents on-hand of $1,285, operating cash flows of $1,110,$1,194, available credit facilities of $900$800 and potential future operating cash flows and borrowings will be sufficient to fund these scheduled future payments and potential long-term initiatives.
Operating Activities
Net cash provided by operating activities was $1,320 in 2013 and $1,110 in 2012 and $1,177 in 2011. The majority of our operating cash inflows are derived from sales. We also receive cash payments for property incentives from developers. Our operating cash outflows generally consist of payments to our merchandise vendors (net of vendor allowances), payments to our employees for wages, salaries and other employee benefits and payments to our landlords for rent. Operating cash outflows also include payments for income taxes and interest payments on our short-term and long-term borrowings.
Cash provided by operating activities decreasedincreased in 20122013 compared with 20112012, resulting from less state tax payments made in 2013 due to additional payments made in 2012 as a result of the 53rd week, along with higher earnings offset by increased inventory purchases in conjunction with growth in sales and fewer property incentives received from developers.
In 2013, we expect our operating cash flows to increase as a result of higher salesdevelopers and earnings with less growthchanges in inventory.working capital.
Investing Activities
Net cash used in investing activities was $822 in 2013 and $369 in 2012 and $728 in 2011. Our investing cash flows primarily consist of capital expenditures, changes in restricted cash accumulated for debt maturities and changes in credit card receivables associated with cardholder purchases outside of Nordstrom using our Nordstrom VISA credit cards.
CAPITAL EXPENDITURES
Our capital expenditures over the last three years totaled $1,4231,827, with$803 in 2013, $513 in 2012, and $511 in 2011 and $399 in 2010. Capital expenditures included investments in new stores, relocations and remodels and information technology improvements.
Capital expenditures remained flatincreased in 20122013 compared with 20112012 as we continued to make progress executing our customer strategy through increased spending oninvestments in technology, e-commerce, remodels and remodels was offset by a decrease in new stores.stores, including Nordstrom Rack and our Manhattan full-line store. The following table summarizes our store count and square footage activity:
 Store count Square footage Store count Square footage
Fiscal year 2012
 2011
 2010
 2012

2011

2010
 2013
 2012
 2011
 2013

2012

2011
Total, beginning of year 225
 204
 184
 24.7
 23.8
 22.8
 240
 225
 204
 25.3
 24.7
 23.8
Store openings:                        
Nordstrom full-line stores 1
 3
 3
 0.1
 0.4
 0.4
 
 1
 3
 
 0.1
 0.4
Nordstrom Rack and other stores 15
 19
 17
 0.6
 0.7
 0.6
 22
 15
 19
 0.7
 0.6
 0.7
Closed stores (1) (1) 
 (0.1) (0.2) 
 (2) (1) (1) 
 (0.1) (0.2)
Total, end of year 240
 225
 204
 25.3
 24.7
 23.8
 260
 240
 225
 26.0
 25.3
 24.7
We relocated threeone Nordstrom Rack stores in 2012, compared withfull-line store and two Nordstrom Rack stores in 20112013, compared with three Nordstrom Rack relocations in 2012. Our 20122013 new store openings and relocations increased our square footage by 2.2%2.9%.
To date in 20132014, we have opened two Nordstrom Rack stores. We plan to open more than 2027 Nordstrom Rack stores (of which 16 have been formally announced) and relocate one Nordstromthree full-line storestores in 2014. In February 2014, we announced our plans to close our full-line stores in Vancouver, Washington, and two Nordstrom Rack stores during 2013.in Portland, Oregon, at the Lloyd Center, in January 2015. The announcedplanned net store openings willare expected to increase our retail square footage by approximately 2.2%4.4%.


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We received property incentives from our developers of $89 in 2013, $58 in 2012, and $78 in 2011 and $95 in 2010. These incentives are included in our cash provided by operations in our consolidated statementsConsolidated Statements of cash flows.Cash Flows in Item 8: Financial Statements and Supplementary Data. However, operationally we view these as an offset to our capital expenditures. Our capital expenditure percentages, net of property incentives, by category are summarized as follows:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Category and expenditure percentage:          
New store openings, relocations and remodels54% 62% 67%62% 54% 62%
Information technology27% 20% 15%27% 27% 20%
Other19% 18% 18%11% 19% 18%
Total100% 100% 100%100% 100% 100%
Other capital expenditures consist of ongoing improvements to our stores in the ordinary course of business and expenditures related to various growth initiatives.
We expect to significantly increase our capital expenditures, net of property incentives, over the next five years to approximately $3,7003,900, compared with $1,900$2,200 over the previous five years. We plan to spend approximately $750840 to $790$880 in 20132014 compared with $455$714 in 2012, with the increase2013. Both of these increases are primarily due to new Rack and full-line stores, improvements to e-commerce delivery and fulfillmenttechnology initiatives and our planned entrance into new markets such as Canada, as well as new Nordstrom Rack and full-line stores. In addition, the growth in capital expenditures over the next five years includes costs for our Manhattan store development.store. Over these next five years, we expect that approximately 55%44% of our net capital expenditures will be for new store openings, relocations, remodels and other with an additional 20%24% for entry into Canada and Manhattan, and 25%32% for e-commerce and information technology. We believe that we have the capacity for additional capital investments should opportunities arise.
CHANGE IN RESTRICTED CASH
In connection with the April$500 debt maturity in the first quarter of 2012, maturity of our Series 2007-2 Class A & B Notes ("the Notes") totaling $500, we began making required monthly cash deposits of $100 into a restricted account in December 2011 until we accumulated $500 by April 2012 to retire the Notes.debt. As of January 28, 2012, we had accumulated $200, which was recorded as cash paid into our restricted cash account and included in our consolidated balance sheet in prepaid expenses and other in 2011.$200. During the first quarter of 2012, the net amount withdrawn from restricted cash of $200 was recorded as cash received from investing activities.
CHANGE IN CREDIT CARD RECEIVABLES ORIGINATED AT THIRD PARTIES
The Nordstrom VISA credit cards allow our customers to make purchases at merchants outside of our stores and accumulate points for our Nordstrom Fashion Rewards program. In 20122013, the change in credit card receivables from customers'customers’ third-party purchases using their Nordstrom VISA credit cards increaseddecreased to $426, compared with $742 in 20112012, as payment rates slightly increased in 2013, and VISA credit card volume remained relatively consistent with 2012. In 2012, there was a result of increased$204 increase in VISA credit card volume partially offset by improved payment rates.compared with 2011.
Financing Activities
Net cash used in financing activities was $1,333589 in 20122013 compared with $781,333 in 20112012. Our financing activities include our short-term and long-term borrowing activity, repurchases of common stock and payment of dividends.
SHORT-TERM AND LONG-TERM BORROWING ACTIVITY
In the fourth quarter of 2013, we issued $665 of 5.00% senior unsecured notes due January 2044 (“2044 Notes”). We used $400 of the proceeds to retire all 6.75% senior unsecured notes due June 2014. We exchanged $201 of the 7.00% senior unsecured notes due January 2038 (“2038 Notes”) for $265 of the 2044 Notes. The $64 in excess of the outstanding principal of 2038 Notes relates to the lower interest rate and longer maturity of the new 2044 Notes, and we recorded it as part of the discount to be amortized over the term of the 2044 Notes. As of February 1, 2014, we had $595 of outstanding 2044 Notes, net of a $70 discount. The 2044 Notes exchanged for the 2038 Notes and the related discounts represented a non-cash activity of $201 that had no impact to our 2013 Consolidated Statements of Cash Flows for the year ended February 1, 2014. See Note 8: Debt and Credit Facilities in Item 8: Financial Statements and Supplementary Data for additional information.

During 2012, we retired our $500 securitized Series 2007-2 Class A & B Notes upon maturity in April 2012 using accumulated restricted cash described in Investing Activities above. We had no short-term borrowings and no amounts outstanding on our revolving line of credit during the year.
During 2011, we issued $500 of senior unsecured notes at 4.00%, due October 2021. After deducting the original issue discount of $1, net proceeds from the offering were $499. Additionally, we issued $325 Series 2011-1 Class A Notes at 2.28%, due October 2016.
Also duringin 2011, we received proceeds of $72 from the sale of our interest rate swap agreements (collectively, the "swap"“swap”) with a $650 notional amount maturing in 2018. UnderWe recorded the swap, we received a fixed rate of 6.25% and paid a variable rate based$72 on one-month LIBOR plus a margin of 2.9%. As of February 2, 2013, the sale date as an accumulated adjustment to our long-term debt, was $60, which will be amortized as a reduction of interest expense over the remaining life of the related debt. As of February 1, 2014, the accumulated adjustment to our long-term debt was $48. See Note 1: Nature of Operations and Summary of Significant Accounting Policies and Note 8: Debt and Credit Facilities in Item 8: Financial Statements and Supplementary Data for additional information related to our swap.


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SHARE REPURCHASES
In2012, we completed the $750 repurchase program authorized by our Board of Directors in May 2011. In February 2012, our Board of Directors authorized another program (the "2012 Program"), which allows for the repurchase of up to $800 of our common stock through February 1, 2014. As of February 2, 2013, there was $393 in remaining share repurchase capacity under the 2012 Program. During 2012, we repurchased 14.0 shares of our common stock for an aggregate purchase price of $717. Subsequent to year-end, in February 2013, our Board of Directors authorized a new program to repurchase up to $800 of our outstanding common stock, through March 1, 2015, in addition to the remaining amount available for repurchase under the 2012 program.previously authorized programs. During 2013, we repurchased 9.1 shares of our common stock for an aggregate purchase price of $523. As of February 1, 2014, we had $670 remaining in share repurchase capacity. The actual number and timing of future share repurchases, if any, will be subject to market and economic conditions and applicable Securities and Exchange Commission rules.


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DIVIDENDS
In 20122013, we paid dividends of$234, or $1.20 per share, compared with $220, or $1.08 per share, compared with $197, or $0.92 per share, in 20112012. During the first quarter of 20122013, we increased our quarterly dividend from $0.230.27 per share to $0.270.30 per share. In determining the amount of dividends to pay, we analyze our dividend payout ratio and dividend yield, while taking into consideration our current and projected operating performance and liquidity. We target a 25%30% to 30%35% dividend payout ratio, which is calculated as our dividend payments divided by net earnings.
In February 20132014, we declared a quarterly dividend of $0.300.33 per share, increased from a quarterly dividend of $0.270.30 per share in 20122013.

Free Cash Flow (Non-GAAP financial measure)
We define Free Cash Flow as:
Free Cash Flow = Net Cash Provided by Operating Activities – Capital Expenditures – Cash Dividends Paid +/– Change in Credit Card Receivables Originated at Third Parties +/– Change in Cash Book Overdrafts
Free Cash Flow is one of our key liquidity measures, and when used in conjunction with GAAP measures, provides usinvestors with a meaningful analysis of our cash flows. We believe that our ability to generate cash is best analyzed using this measure. from our business. For the year ended February 1, 2014, Free Cash Flow decreased to $324 compared with $340 for the year ended February 2, 2013, primarily due to an increase in capital expenditures related to the execution of our customer strategy.
Free Cash Flow is not a measure of liquidityfinancial performance under GAAP and should not be considered in addition to, and not as a substitute for, operating cash flows as determinedor other financial measures prepared in accordance with GAAP. In addition,Our method of determining non-GAAP financial measures may differ from other companies’ methods and therefore may not be comparable to those used by other companies. The financial measure calculated under GAAP which is most directly comparable to Free Cash Flow does have limitations:
Free Cash Flow does not necessarily represent funds available for discretionary use and is not necessarily a measure of our ability to fund our cash needs; and
Other companies in our industry may calculate Free Cash Flow differently than we do, limiting its usefulness as a comparative measure.
To compensate for these limitations, we analyze Free Cash Flow in conjunction with other GAAP financial and performance measures impacting liquidity, including operating cash flows. The closest GAAP measure calculated using GAAP amounts is net cash provided by operating activities, which was $1,110 and $1,177 for the years ended February 2, 2013 and January 28, 2012.activities. The following is a reconciliation of our net cash provided by operating activities andto Free Cash Flow:Flow:
Fiscal year2012
 2011
2013
 2012
Net cash provided by operating activities
$1,110
 
$1,177

$1,320
 
$1,110
Less: capital expenditures(513) (511)(803) (513)
Less: cash dividends paid(220) (197)(234) (220)
Less: change in credit card receivables originated at third parties(42) (7)(6) (42)
Add (Less): change in cash book overdrafts5
 (30)
Add: change in cash book overdrafts47
 5
Free Cash Flow
$340
 
$432

$324
 
$340
      
Net cash used in investing activities
($369) 
($728)
($822) 
($369)
Net cash used in financing activities
($1,333) 
($78)
($589) 
($1,333)
Credit Capacity and Commitments
As of February 2, 2013,1, 2014, we had total short-term borrowing capacity available for general corporate purposes of $800. Of the total capacity,
In March 2013, we hadterminated both our $600 under our commercial paper program, which is backed by our unsecured revolving credit facility ("revolver"that was scheduled to expire in June 2016, and our $200 2007-A Variable Funding Note that was scheduled to expire in January 2014. We replaced these with a new five-year $800 senior unsecured revolving credit facility (“revolver”) that expires in June 2016, and $200 underMarch 2018. Also in March 2013, our 2007-A Variable Funding Note ("2007-A VFN") that expires in January 2014.wholly owned subsidiary Nordstrom fsb terminated its $100 variable funding facility.
Under the terms of our $600new revolver, we pay a variable rate of interest and a commitment fee based on our debt rating. The new revolver is available for working capital, capital expenditures and general corporate purposes including liquidity support forand backs our commercial paper program. We have the option to increase the revolving commitment by up to $100,$200, to a total of $700,$1,000, provided that we obtain written consent from the lenders. During 2012, we had no borrowings under our revolver.
Our $600$800 commercial paper program allows us to use the proceeds to fund operating cash requirements. Under the terms of the commercial paper agreement, we pay a rate of interest based on, among other factors, the maturity of the issuance and market conditions. The issuance of commercial paper has the effect, while it is outstanding, of reducing borrowing capacity under our revolver by an amount equal to the principal amount of commercial paper.
During 20122013, we had no issuances under our commercial paper program. and no borrowings under our new revolver, the terminated $600 credit facility, or the terminated Nordstrom fsb credit facility. During 2012, we had no issuances under our commercial paper program and no borrowings under our $600 credit facility, the $200 Variable Funding Note, or the $100 Nordstrom fsb credit facility.


Nordstrom, Inc. and subsidiaries 29




The 2007-A VFN hasIn November 2013, our wholly owned subsidiary in Puerto Rico entered into a capacity of $200 and is backed by all of the Nordstrom private label card receivables and a 90% interest$52 unsecured borrowing facility that expires in the co-branded Nordstrom VISA credit card receivables. Borrowings under the 2007-A VFN incur interest based upon one-month LIBOR plus 35 basis points.November 2018 to support our expansion into that market. We pay a commitment fee for the facility based on the size of the commitment. During 2012, we had no borrowingsborrowed $2 against this facility during .
Our wholly owned federal savings bank, Nordstrom fsb, also maintains a variable funding facility with a short-term credit capacity of $100. This facility is backed by the remaining 10% interest in the Nordstrom VISA credit card receivables and is available, if needed, to provide liquidity support to Nordstrom fsb. Borrowings under the facility incur interest at an agreed upon rate with investors in the facility. During 2012, Nordstrom fsb had no borrowings against this facility2013.
We have a registration statement on file with the Securities and Exchange Commission using a “shelf” registration process. Under this shelf registration process, we may offer and sell, from time to time, any combination of the securities described in a prospectus to the registration statement, including registered debt, provided we maintain Well-known Seasoned Issuer (WKSI)(“WKSI”) status.
We maintain trade and standby letters of credit to facilitate international payments. As of February 2, 20131, 2014, we have $8 available under a trade letter of credit, with $23 outstanding. We also hold aoutstanding, and $15 available under the standby letter of credit, with $12 outstanding under this facility at the end of the year.
As of February 1, 2014, we had approximately $125 of fee interest in our Manhattan full-line store subject to lien. We have committed to make future installment payments based on the developer of the property meeting construction and development milestones. Our fee interest in the property is subject to lien until project completion or fulfillment of our existing installment payment commitment.
Impact of Credit Ratings
Under the terms of our$600 revolver, any borrowings we may enter into will accrue interest for Euro-Dollar Rate Loans at a floating base rate tied to LIBOR, for Canadian Dealer Offer Rate Loans at a floating rate tied to CDOR, and for Base Rate Loans at the highest of: (i) the Euro-Dollar rate plus 100 basis points, (ii) the federal funds rate plus 50 basis points and (iii) the prime rate.
The rate depends upon the type of borrowing incurred, plus in each case an applicable margin. This applicable margin varies depending upon the credit ratings assigned to our long-term unsecured debt. At the time of this report, our long-term unsecured debt ratings, outlook and resulting applicable margin were as follows:
 Credit Ratings Outlook
Moody'sMoody’sBaa1 Stable
Standard & Poor'sPoor’sA- Stable
    
  
Base Interest
Rate
 
Applicable
Margin

Euro-Dollar Rate LoanLIBOR 1.1250.9%
Canadian Dealer Offer Rate LoanCDOR0.9%
Base Rate Loanvarious 0.125%
Should the ratings assigned to our long-term unsecured debt improve, the applicable margin associated with any such borrowings may decrease, resulting in a slightly lower borrowing cost of capital under this facility. Should the ratings assigned to our long-term unsecured debt worsen, the applicable margin associated with our borrowings may increase, resulting in a slightly higher borrowing cost of capital under this facility.
Debt Covenants
The new revolver requires that we maintain aan adjusted debt to earnings before interest, income taxes, depreciation, amortization and rent (“EBITDAR”) leverage ratio defined as Adjusted Debt to Earnings before Interest, Income Taxes, Depreciation, Amortization and Rent ("EBITDAR"), of less than four times (see the following additional discussion of Adjusted Debt to EBITDAR).
As of February 2, 20131, 2014 and January 28, 2012February 2, 2013, we were in compliance with this covenant. We will continue to monitor this covenant to ensure that we make any necessary adjustments to our plans, and we believe that we will remain in compliance with this covenant during 2013.2014.


30




Adjusted Debt to EBITDAR (Non-GAAP financial measure)
Adjusted Debt to EBITDAR is one of our key financial metrics, and we believe that our debt levels are best analyzed using this measure. Our current goal is to manage debt levels to maintain an investment-grade credit rating as well asand operate with an efficient capital structure forstructure. In evaluating our size, growth plansdebt levels, this measure provides a reflection of our credit worthiness that could impact our credit rating and industry. Investment-grade credit ratings are important to maintaining access to a variety of short-term and long-term sources of funding, and we rely on these funding sources to continue to grow our business. We believe a higher ratio, among other factors, could result in rating agency downgrades. In contrast, we believe a lower ratio would result in a higher cost of capital and could negatively impact shareholder returns.capital. We also have a debt covenant that requires an adjusted debt to EBITDAR leverage ratio of less than four times. As ofFebruary 1, 2014 and February 2, 2013, our Adjusted Debt to EBITDAR was 2.1 compared with 2.4 as of January 28, 2012. The decrease was primarily the result of a reduction in debt and an increase in earnings before interest and income taxes for the 12 months ended February 2, 2013, compared with the 12 months ended January 28, 2012.
Adjusted Debt to EBITDAR is not a measure of financial performance under GAAP and should not be considered in addition to, and not as a substitute for, debt to net earnings, net earnings, debt or debt as determinedother financial measures prepared in accordance with GAAP. In addition,Our method of determining non-GAAP financial measures may differ from other companies’ methods and therefore may not be comparable to those used by other companies. The financial measure calculated under GAAP which is most directly comparable to Adjusted Debt to EBITDAR does have limitations:
Adjusted Debt is not exact, but rather our best estimatedebt to net earnings. The following is a reconciliation of the total company debt we would hold if we had purchased the property and issued debt associated with our operating leases;
EBITDAR does not reflect our cash expenditures, or future requirements for capital expenditures or contractual commitments, including leases, or the cash requirements necessary to pay interest and principal on our debt; and
Other companies in our industry may calculatecomponents of Adjusted Debt to EBITDAR differently than we do, limiting its usefulness as a comparative measure.
To compensate for these limitations, we analyze Adjusted Debt to EBITDAR in conjunction with other GAAP financial and performance measures impacting liquidity, including operating cash flows, capital spending and net earnings. The closest measure calculated using GAAP amounts is debt to net earnings, which was 4.3 and 5.3 for 2012 and 2011. The following is a comparison of debt to net earnings and Adjusted Debt to EBITDAR:earnings:
20121

 
20111

20131

 
20121

Debt
$3,131
 
$3,647

$3,113
 
$3,131
Add: rent expense x 82
843
 627
Add: estimated capitalized operating lease liability2
999
 843
Less: fair value hedge adjustment included in long-term debt(60) (72)(48) (60)
Adjusted Debt
$3,914
 
$4,202

$4,064
 
$3,914
      
Net earnings735
 683
734
 735
Add: income tax expense450
 436
455
 450
Add: interest expense, net160
 130
161
 160
Earnings before interest and income taxes1,345
 1,249
1,350
 1,345
      
Add: depreciation and amortization expenses429
 371
454
 429
Add: rent expense105
 78
125
 105
Add: non-cash acquisition-related charges10
 21
8
 10
EBITDAR
$1,889
 
$1,719

$1,937
 
$1,889
      
Debt to Net Earnings4.3
 5.3
4.2
 4.3
Adjusted Debt to EBITDAR2.1
 2.4
2.1
 2.1
1 
The components of Adjusted Debt are as of February 2, 20131, 2014 and January 28, 2012February 2, 2013, while the components of EBITDAR are for the 12 months ended February 2, 20131, 2014 and January 28, 2012February 2, 2013.
2 
Based upon the estimated lease liability as of the end of the period, calculated as the trailing 12 months of rent expense multiplied by eight. The multiple of eight times rent expense used to calculate Adjusted Debt is a commonly used method of estimating the debt we would record for our leases that are classified as operating if they had met the criteria for a capital lease, or we had purchased the property.







Nordstrom, Inc. and subsidiaries 31




Contractual Obligations
The following table summarizes our contractual obligations and the expected effect on our liquidity and cash flows as of February 2, 20131, 2014. We expect to fund these commitments primarily with operating cash flows generated in the normal course of business and credit available to us under existing and potential future facilities.
Total

Less than
1 year

 1 – 3 years
 3 – 5 years
 
More than  
5 years  

Total
 
Less than
1 year

 1 – 3 years
 3 – 5 years
 
More than
5 years

Long-term debt
$4,628
 
$173
 
$702
 
$606
 
$3,147

$5,169
 
$165
 
$654
 
$924
 
$3,426
Capital lease obligations10
 2
 4
 3
 1
9
 2
 4
 3
 
Operating leases1,619
 153
 317
 299
 850
1,995
 177
 389
 375
 1,054
Purchase obligations1,901
 1,429
 191
 120
 161
2,125
 1,450
 217
 358
 100
Other long-term liabilities286
 
 51
 33
 202
290
 
 51
 34
 205
Total
$8,444
 
$1,757
 
$1,265
 
$1,061
 
$4,361

$9,588
 
$1,794
 
$1,315
 
$1,694
 
$4,785
Included in the required debt repayments disclosed above are estimated total interest payments of $1,5552,035 as of February 2, 20131, 2014, payable over the remaining life of the debt.
The capital and operating lease obligations in the table above do not include payments for operating expenses that are required by most of our lease agreements. Such expenses, which include common area charges, real estate taxes and other executory costs, totaled $81 in 2013, $74 in 2012, and $69 in 2011 and $65 in 2010. In addition, some of our leases require additional rental payments based on a percentage of our sales, referred to as "percentage“percentage rent." Percentage rent, which is also excluded from the obligations in the table above, was $14 in 2013, $14 in 2012, and $12 in 2011 and $9 in 2010.
Purchase obligations primarily consist of purchase orders for unreceived goods or services and capital expenditure commitments.commitments, including our Manhattan store.
Other long-term liabilities consist of workers'workers’ compensation and general liability insurance reserves and postretirement benefits. The payment amounts presented above were estimated based on historical payment trends. Other long-term liabilities not requiring cash payments, such as deferred property incentives and deferred revenue, were excluded from the table above. Also excluded from the table above are unrecognized tax benefits of $1213, as we are unable to reasonably estimate the timing of future cash payments, if any, for these liabilities.
Off-Balance Sheet Arrangements
We enter into commitments to extend credit to customers for use at third parties through our Nordstrom VISA credit cards. The unused credit card capacity available to our customers represents an off-balance sheet commitment. As of February 2, 20131, 2014, this unfunded commitment was $15,80715,140.
We had no other material off-balance sheet arrangements, otherOther than operating leases entered into in the normal course of business, we had no material off-balance sheet arrangements during 20122013.

CRITICAL ACCOUNTING ESTIMATES
The preparation of our financial statements requires that we make estimates and judgments that affect the reported amounts of assets, liabilities, revenues and expenses, and disclosure of contingent assets and liabilities. We base our estimates on historical experience and other assumptions that we believe to be reasonable under the circumstances. Actual results may differ from these estimates. The following discussion highlights the estimates we believe are critical and should be read in conjunction with the Notes to Consolidated Financial Statements in Item 8: Financial Statements and Supplementary Data. Our management has discussed the development and selection of these critical accounting estimates with the Audit Committee of our Board of Directors and the Audit Committee has reviewed our disclosures that follow.
Allowance for Credit Losses
The allowance for credit losses reflects our best estimate of the losses inherent in our credit card receivables as of the balance sheet date, including uncollectible finance charges and fees. We estimate such credit losses based on several factors, including historical aging and delinquency trends, write-off experience, portfolio concentration and risk metrics and general economic conditions.
We believe the allowance for credit losses is adequate to cover anticipated losses in our credit card receivables under current conditions; however, significant deterioration in any of the factors mentioned above could materially change these expectations. During 20122013, our delinquency and net write-off results continued to improve. As a result, we reduced our allowance for credit losses by $5 during 2013, from $85 to $80, and by $30 duringin 2012, from $115 to $85, and by $30 during 2011, from $145 to $115. A 10% change in our allowance for credit losses would have affected net earnings by approximately $5 for the fiscal year ended February 2, 20131, 2014.


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Revenue Recognition
We recognize revenue from sales at our retail stores at the point of sale, net of an allowance for estimated sales returns. Revenue from sales to customers shipped directly from our stores, website and catalog, which includes shipping revenue when applicable, is recognized upon estimated receipt by the customer. We estimate customer merchandise returns based on historical return patterns and reduce sales and cost of sales accordingly.
Although we believe we have sufficient current and historical knowledge to record reasonable estimates of sales returns, there is a possibility that actual returns could differ from recorded amounts. In the past three years, there were no significant changes in customer behavior and we have made no material changes to our estimates included in the calculations of our sales return reserve. A 10% change in the sales return reserve would have had aan $78 impact on our net earnings for the year ended February 2, 20131, 2014.
Inventory
Our merchandise inventories are generally stated at the lower of cost or market value using the retail inventory method. Under the retail method, the valuation of inventories and the resulting gross margins are determined by applying a calculated cost-to-retail ratio to the retail value of ending inventory. The value of our inventory on the balance sheet is then reduced by a charge to cost of sales for retail inventory markdowns taken on the selling floor. To determine if the retail value of our inventory should be marked down, we consider current and anticipated demand, customer preferences, age of the merchandise and fashion trends. Inherent in the retail inventory method are certain management judgments that may affect the ending inventory valuation as well as gross margin.
We reserve for obsolescence based on historical trends and specific identification. Our obsolescence reserve contains uncertainties as the calculations require management to make assumptions and to apply judgment regarding a number of factors, including market conditions, the selling environment, historical results and current inventory trends.
We do not believe that the assumptions used in these estimates will change significantly based on prior experience. In the past three years, we have made no material changes to our estimates included in the calculations of the obsolescence reserve. A 10% change in the obsolescence reserve would have had no material impact on our net earnings for the year ended February 2, 20131, 2014.
Goodwill
We review our goodwill annually for impairment, or when circumstances indicate its carrying value may not be recoverable. We perform this evaluation at the reporting unit level, comprised of the principal business units within our Retail segment. To assess the fair value of our HauteLook goodwill, we utilize both an income approach and a market approach. To determine the fair value of goodwill related to nordstrom.comNordstrom.com and Jeffrey, we utilize a market approach. We compare the fair value of the reporting unit to its carrying value to determine if there is potential goodwill impairment. If the fair value of the reporting unit is less than its carrying value, an impairment loss is recorded to the extent that the fair value of the goodwill within the reporting unit is less than the carrying value of the goodwill.
As part of our impairment testing, we utilize certain assumptions and apply judgment regarding a number of factors. Significant estimates in the market approach include identifying similar companies and acquisitions with comparable business factors such as size, growth, profitability, risk and return of investment and assessing comparable earnings or revenue multiples in estimating the fair value of the reporting unit. Assumptions in the income approach include future cash flows for the business, future growth rates and discount rates. Estimates of cash flows may differ from actual cash flows due to, among other things, economic conditions, changes to the business model or changes in operating performance. Based onFor Nordstrom.com and Jeffrey, the results of ourfair values substantially exceeded carrying values and therefore we had no goodwill impairment in 2013, 2012 review, we did not recognize an impairment loss for goodwill. Based on the results of ouror 2011 review,. In 2011, the year we recognized anacquired HauteLook, we recorded a goodwill impairment chargeloss of $25 related to. In 2013 and 2012, our testing indicated that the fair value of HauteLook goodwill.substantially exceeded the carrying value, and therefore we did not record goodwill impairment for 2013 or 2012. A 10% change in the fair value of any of our reporting units would not have had an impact on our net earnings for the fiscal year ended February 2, 20131, 2014.
Income Taxes
We regularly evaluate the likelihood of realizing the benefit for income tax positions we have taken in various federal, state and foreign filings by considering all relevant facts, circumstances and information available to us. If we believe it is more likely than not that our position will be sustained, we recognize a benefit at the largest amount that we believe is cumulatively greater than 50% likely to be realized. Our unrecognized tax benefit was $14 as of February 1, 2014 and $15 as of February 2, 2013 and $21 as of January 28, 2012.
Unrecognized tax benefits require significant management judgment regarding applicable statutes and their related interpretation, the status of various income tax audits and our particular facts and circumstances. Also, as audits are completed or statutes of limitations lapse, it may be necessary to record adjustments to our taxes payable, deferred taxes, tax reserves or income tax expense. Such adjustments did not materially impact our effective income tax rate in 20122013 or 20112012.




Nordstrom, Inc. and subsidiaries 33




RECENT ACCOUNTING PRONOUNCEMENTS
See Note 1: Nature of Operations and Summary of Significant Accounting Policies in Item 8: Financial Statements and Supplementary Data to our consolidated financial statements for a discussion of recent accounting pronouncements. We do not expect any of these pronouncements to have a material effect on our results of operations, liquidity or capital resources.

Item 7A. Quantitative and Qualitative Disclosures About Market Risk.
Dollars in millions
INTEREST RATE RISK
We are exposed to interest rate risk primarily from changes in short-term interest rates. As of February 2, 20131, 2014, we had cash and cash equivalents of $1,2851,194, which generate interest income at variable rates, and gross credit card receivables of $2,1422,184, which generate finance charge income at a combination of fixed and variable rates. Interest rate fluctuations can affect our interest income, credit card revenues and interest expense. See Note 3: Accounts Receivable in Item 8: Financial Statements and Supplementary Data for additional information.
We use sensitivity analyses to measure and assess our interest rate risk exposure. For purposes of presenting the potential earnings effect of a reasonably possible hypothetical change in interest rates from our reporting date, we utilized two sensitivity scenarios: (i) linear growth of approximately 170225 basis points over the year and (ii) linear decline of approximately 2015 basis points over the year, due to the fact that current interest rates are at or near historically low levels. Other key parameters and assumptions in our sensitivity analyses include the average cash and cash equivalents balance, average credit card receivables balance and no new floating rate debt issuance.debt. The first hypothetical scenario would result in an approximate $16$21 increase in future earnings, while the second hypothetical scenario would not have a material effect on future earnings.
For our long-term fixed-rate debt of $3,1313,113, our exposure to interest rate risk is limited to changes in the change in fair value of our debt. As our debt is fixed-rate, changes in interest rates do not impact our cash flows, however, changes in interest rates increase or decrease the debt.fair value of our debt, depending on whether market rates are lower or higher than our fixed-rates. As of February 2, 20131, 2014, the fair value of our fixed-rate debt was $3,6653,511. See Note 8: Debt and Credit Facilities and Note 9: Fair Value Measurements in Item 8: Financial Statements and Supplementary Data for additional information.
FOREIGN CURRENCY EXCHANGE RISK
The majority of our revenues, expenses and capital expenditures are transacted in U.S. dollars. However, we periodically enter into merchandise purchase orders denominated primarily in British Pounds or Euros. From time to time, we may use forward contracts to hedge against fluctuations in foreign currency prices. As of February 2, 20131, 2014, our outstanding forward contracts did not have a material impact on our consolidated financial statements.

During 2012, weWe have announced plans to open foursix full-line stores in Canada beginning in 2014,2014. The functional currency of our Canadian operations is the Canadian dollar. We translate assets and liabilities into U.S. dollars using the exchange rate in effect at the balance sheet date, while we translate revenues and expenses using a weighted-average exchange rate for the period. We record these translation adjustments as a result we havecomponent of accumulated other comprehensive loss on the Consolidated Balance Sheets in Item 8: Financial Statements and Supplementary Data. In addition, our U.S. operations incurred certain expensesexpenditures denominated in Canadian dollars, and our Canadian operations incurred certain expenditures denominated in U.S. dollars. This activity results in transaction gains and losses that arise from exchange rate fluctuations and are recorded as gains or losses in the Consolidated Statements of Earnings in Item 8: Financial Statements and Supplementary Data. As of February 2, 2013,1, 2014, activities associated with the future store openings have not had a material impact on our consolidated financial statements.





34




Item 8. Financial Statements and Supplementary Data.
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Board of Directors and Shareholders of Nordstrom, Inc.
Seattle, Washington
We have audited the accompanying consolidated balance sheets of Nordstrom, Inc. and subsidiaries (the "Company"“Company”) as of February 2, 20131, 2014 and January 28, 2012February 2, 2013, and the related consolidated statements of earnings, comprehensive earnings, shareholders'shareholders’ equity, and cash flows for each of the three years in the period ended February 2, 20131, 2014. These financial statements are the responsibility of the Company'sCompany’s management. Our responsibility is to express an opinion on the financial statements and financial statement schedules based on our audits.
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.
In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of Nordstrom, Inc. and subsidiaries as of February 2, 20131, 2014 and January 28, 2012February 2, 2013, and the results of their operations and their cash flows for each of the three years in the period ended February 2, 20131, 2014, in conformity with accounting principles generally accepted in the United States of America.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the Company'sCompany’s internal control over financial reporting as of February 2, 20131, 2014, based on the criteria established in Internal Control – Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated March 18, 201317, 2014 expressed an unqualified opinion on the Company'sCompany’s internal control over financial reporting.

/s/ Deloitte & Touche LLP
Seattle, Washington
March 18, 201317, 2014


Nordstrom, Inc. and subsidiaries 35




Nordstrom, Inc.
Consolidated Statements of Earnings
In millions except per share amounts
Fiscal year2012

2011

2010
2013

2012

2011
Net sales
$11,762
 
$10,497
 
$9,310

$12,166
 
$11,762
 
$10,497
Credit card revenues386
 380
 390
374
 372
 363
Total revenues12,148
 10,877
 9,700
12,540
 12,134
 10,860
Cost of sales and related buying and occupancy costs(7,432) (6,592) (5,897)(7,737) (7,432) (6,592)
Selling, general and administrative expenses:     
Retail(3,166) (2,807) (2,412)
Credit(205) (229) (273)
Selling, general and administrative expenses(3,453) (3,357) (3,019)
Earnings before interest and income taxes1,345
 1,249
 1,118
1,350
 1,345
 1,249
Interest expense, net(160) (130) (127)(161) (160) (130)
Earnings before income taxes1,185
 1,119

991
1,189
 1,185

1,119
Income tax expense(450) (436) (378)(455) (450) (436)
Net earnings
$735
 
$683
 
$613

$734
 
$735
 
$683
          
Earnings per share:          
Basic
$3.62
 
$3.20
 
$2.80

$3.77
 
$3.62
 
$3.20
Diluted
$3.56
 
$3.14


$2.75

$3.71
 
$3.56


$3.14
Weighted-average shares outstanding:          
Basic203.0
 213.5
 218.8
194.5
 203.0
 213.5
Diluted206.7
 217.7
 222.6
197.7
 206.7
 217.7
The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements.

Nordstrom, Inc.
Consolidated Statements of Comprehensive Earnings
In millions
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Net earnings
$735
 
$683
 
$613

$734
 
$735
 
$683
Postretirement plan adjustments, net of tax of $1, $10 and $7(2) (16) (10)
Postretirement plan adjustments, net of tax of ($6), $1 and $1010
 (2) (16)
Foreign currency translation adjustment(2) 
 
Comprehensive net earnings
$733
 
$667
 
$603

$742
 
$733
 
$667
The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements.


36




Nordstrom, Inc.
Consolidated Balance Sheets
In millions
February 2, 2013
 January 28, 2012
February 1, 2014
 February 2, 2013
Assets      
Current assets:      
Cash and cash equivalents
$1,285
 
$1,877

$1,194
 
$1,285
Accounts receivable, net2,129
 2,033
2,177
 2,129
Merchandise inventories1,360
 1,148
1,531
 1,360
Current deferred tax assets, net227
 220
239
 227
Prepaid expenses and other80
 282
87
 80
Total current assets5,081
 5,560
5,228
 5,081
      
Land, buildings and equipment, net2,579
 2,469
2,949
 2,579
Goodwill175
 175
175
 175
Other assets254
 287
222
 254
Total assets
$8,089
 
$8,491

$8,574
 
$8,089
      
Liabilities and Shareholders' Equity   
Liabilities and Shareholders’ Equity��  
Current liabilities:      
Accounts payable
$1,011
 
$917

$1,263
 
$1,011
Accrued salaries, wages and related benefits404
 388
395
 404
Other current liabilities804
 764
876
 804
Current portion of long-term debt7
 506
7
 7
Total current liabilities2,226
 2,575
2,541
 2,226
      
Long-term debt, net3,124
 3,141
3,106
 3,124
Deferred property incentives, net485
 500
498
 485
Other liabilities341
 319
349
 341
      
Commitments and contingencies
 

 
      
Shareholders' equity:   
Common stock, no par value: 1,000 shares authorized; 197.0 and 207.6 shares issued and outstanding1,645
 1,484
Shareholders’ equity:   
Common stock, no par value: 1,000 shares authorized; 191.2 and 197.0 shares issued and outstanding1,827
 1,645
Retained earnings315
 517
292
 315
Accumulated other comprehensive loss(47) (45)(39) (47)
Total shareholders' equity1,913
 1,956
Total liabilities and shareholders' equity
$8,089
 
$8,491
Total shareholders’ equity2,080
 1,913
Total liabilities and shareholders’ equity
$8,574
 
$8,089
The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements.



Nordstrom, Inc. and subsidiaries 37




Nordstrom, Inc.
Consolidated Statements of Shareholders'Shareholders’ Equity
In millions except per share amounts
       Accumulated
         Accumulated
  
       Other
         Other
  
  Common StockRetained
 Comprehensive
    Common StockRetained
 Comprehensive
  
 Shares
 Amount
 Earnings
 Loss
 Total   
 Shares
 Amount
 Earnings
 Loss
 Total
Balance at January 30, 2010 217.7
 
$1,066
 
$525
 
($19) 
$1,572
Net earnings 
 
 613
 
 613
Postretirement plan adjustments, net of tax 
 
 
 (10) (10)
Dividends ($0.76 per share) 
 
 (167) 
 (167)
Issuance of common stock under stock compensation plans 2.5
 65
 
 
 65
Stock-based compensation 0.1
 37
 
 
 37
Repurchase of common stock (2.3) 
 (89) 
 (89)
Balance at January 29, 2011 218.0
 
$1,168
 
$882
 
($29) 
$2,021
 218.0
 
$1,168
 
$882
 
($29) 
$2,021
Net earnings 
 
 683
 
 683
 
 
 683
 
 683
Postretirement plan adjustments, net of tax 
 
 
 (16) (16)
Other comprehensive earnings 
 
 
 (16) (16)
Dividends ($0.92 per share) 
 
 (197) 
 (197) 
 
 (197) 
 (197)
Issuance of common stock for HauteLook acquisition 3.5
 148
 
 
 148
 3.5
 148
 
 
 148
Issuance of common stock under stock compensation plans 3.4
 95
 
 
 95
 3.4
 95
 
 
 95
Stock-based compensation 1.2
 73
 
 
 73
 1.2
 73
 
 
 73
Repurchase of common stock (18.5) 
 (851) 
 (851) (18.5) 
 (851) 
 (851)
Balance at January 28, 2012 207.6
 
$1,484
 
$517
 
($45) 
$1,956
 207.6
 
$1,484
 
$517
 
($45) 
$1,956
Net earnings 
 
 735
 
 735
 
 
 735
 
 735
Postretirement plan adjustments, net of tax 
 
 
 (2) (2)
Other comprehensive earnings 
 
 
 (2) (2)
Dividends ($1.08 per share) 
 
 (220) 
 (220) 
 
 (220) 
 (220)
Issuance of common stock under stock compensation plans 3.3
 114
 
 
 114
 3.3
 114
 
 
 114
Stock-based compensation 0.1
 47
 
 
 47
 0.1
 47
 
 
 47
Repurchase of common stock (14.0) 
 (717) 
 (717) (14.0) 
 (717) 
 (717)
Balance at February 2, 2013 197.0
 
$1,645
 
$315
 
($47) 
$1,913
 197.0
 
$1,645
 
$315
 
($47) 
$1,913
Net earnings 
 
 734
 
 734
Other comprehensive earnings 
 
 
 8
 8
Dividends ($1.20 per share) 
 
 (234) 
 (234)
Issuance of common stock under stock compensation plans 3.2
 124
 
 
 124
Stock-based compensation 0.1
 58
 
 
 58
Repurchase of common stock (9.1) 
 (523) 
 (523)
Balance at February 1, 2014 191.2
 
$1,827
 
$292
 
($39) 
$2,080
The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements.



38




Nordstrom, Inc.
Consolidated Statements of Cash Flows
In millions
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Operating Activities          
Net earnings
$735
 
$683
 
$613

$734
 
$735
 
$683
Adjustments to reconcile net earnings to net cash provided by operating activities:          
Depreciation and amortization expenses429
 371
 327
454
 429
 371
Amortization of deferred property incentives and other, net(63) (46) (54)(58) (63) (46)
Deferred income taxes, net22
 14
 2
12
 22
 14
Stock-based compensation expense53
 50
 42
58
 53
 50
Tax benefit from stock-based compensation23
 20
 15
21
 23
 20
Excess tax benefit from stock-based compensation(24) (22) (16)(23) (24) (22)
Provision for bad debt expense56
 101
 149
Bad debt expense52
 42
 84
Change in operating assets and liabilities:          
Accounts receivable(113) (98) (74)(93) (99) (81)
Merchandise inventories(170) (137) (80)(157) (170) (137)
Prepaid expenses and other assets5
 
 1
(6) 5
 
Accounts payable48
 54
 72
167
 48
 54
Accrued salaries, wages and related benefits13
 6
 37
(12) 13
 6
Other current liabilities36
 95
 42
60
 36
 95
Deferred property incentives58
 78
 95
89
 58
 78
Other liabilities2
 8
 6
22
 2
 8
Net cash provided by operating activities1,110
 1,177

1,177
1,320
 1,110

1,177
          
Investing Activities          
Capital expenditures(513) (511) (399)(803) (513) (511)
Change in restricted cash200
 (200) 

 200
 (200)
Change in credit card receivables originated at third parties(42) (7) (66)(6) (42) (7)
Other, net(14) (10) 3
(13) (14) (10)
Net cash used in investing activities(369) (728) (462)(822) (369) (728)
          
Financing Activities          
Proceeds from long-term borrowings, net of discounts
 824
 498
399
 
 824
Principal payments on long-term borrowings(506) (6) (356)(407) (506) (6)
Proceeds from sale of interest rate swap
 72
 

 
 72
Increase (decrease) in cash book overdrafts5
 (30) 37
47
 5
 (30)
Cash dividends paid(220) (197) (167)(234) (220) (197)
Payments for repurchase of common stock(725) (840) (84)(515) (725) (840)
Proceeds from issuances under stock compensation plans91
 76
 48
103
 91
 76
Excess tax benefit from stock-based compensation24
 22
 16
23
 24
 22
Other, net(2) 1
 4
(5) (2) 1
Net cash used in financing activities(1,333) (78) (4)(589) (1,333) (78)
          
Net (decrease) increase in cash and cash equivalents(592) 371
 711
(91) (592) 371
Cash and cash equivalents at beginning of year1,877
 1,506
 795
1,285
 1,877
 1,506
Cash and cash equivalents at end of year
$1,285
 
$1,877
 
$1,506

$1,194
 
$1,285
 
$1,877
          
Supplemental Cash Flow Information          
Cash paid during the year for:          
Interest (net of capitalized interest)
$169
 
$124
 
$121

$170
 
$169
 
$124
Income taxes paid, net of refunds
$429
 
$398
 
$381
Income taxes (net of refunds)
$445
 
$429
 
$398
          
Non-cash investing activity:     
Non-cash investing and financing activities:     
Debt exchange
$201
 
$—
 
$—
Issuance of common stock for HauteLook acquisition
 
$148
 

$—
 
$—
 
$148
The accompanying Notes to Consolidated Financial Statements are an integral part of these financial statements.



Nordstrom, Inc. and subsidiaries 39

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


NOTE 1:  NATURE OF OPERATIONS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
The Company
Founded in 1901 as a shoe store in Seattle, Washington, today Nordstrom, Inc. is a leading fashion specialty retailer that offers customers a well-edited selection of high-quality fashion brands focused on apparel, shoes, cosmetics and accessories for men, women and children. This breadth of merchandise allows us to serve a wide range of customers who appreciate quality fashion and a superior shopping experience. We offer a wide selection of high-quality brand name and private label merchandise through multiple retail channels, including 117 'Nordstrom'“Nordstrom” branded full-line stores and our online store at www.nordstrom.comNordstrom.com (collectively, "Nordstrom"“Nordstrom”), 119140 off-price 'Nordstrom Rack'“Nordstrom Rack” stores, our 'HauteLook'“HauteLook” online private sale subsidiary, two 'Jeffrey'“Jeffrey” boutiquesone philanthropic 'treasure&bond' store and one 'Last Chance'“Last Chance” clearance store. Our stores are located in 3135 states throughout the U.S.
Through our Credit segment, we provide our customers with a variety of payment products and services, including a Nordstrom private label card, two Nordstrom VISA credit cards and a debit card for Nordstrom purchases. These products also allow our customers to participate in our loyalty program, which is designed to increase customer visits and spending. Although the primary purposepurposes of our Credit segment isare to foster greater customer loyalty and drive more sales, we also generate revenues throughfrom finance charges and other fees on these cards and, on a consolidated basis, we avoid costs that would be incurred if our customers used third-party cards.
Fiscal Year
We operate on a 52/53-week fiscal year ending on the Saturday closest to January 31st. References to 312012 relate to the 53-week fiscal year ended February 2, 2013st. References to any other2013 and all years includedexcept 2012 within this document are based on a 52-week fiscal year, while 2012 is based on a 53-week fiscal year.
Principles of Consolidation
The consolidated financial statements include the balances of Nordstrom, Inc. and its subsidiaries. All intercompany transactions and balances are eliminated in consolidation.
Use of Estimates
The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires management to make estimates and assumptions that affect the reported amounts of assets, liabilities, revenues and expenses, and disclosure of contingent assets and liabilities during the reporting period. Uncertainties regarding such estimates and assumptions are inherent in the preparation of financial statements and actual results may differ from these estimates and assumptions. Our most significant accounting judgments and estimates include the allowance for credit losses, revenue recognition, inventory, goodwill and income taxes.
Net Sales
We recognize revenue from sales at our retail stores at the point of sale, net of estimated returns and excluding sales taxes. Revenue from sales to customers shipped directly from our stores, website and catalog, which includes shipping revenue when applicable, is recognized upon estimated receipt by the customer. We estimate customer merchandise returns based on historical return patterns and reduce sales and cost of sales accordingly. Activity in the allowance for sales returns, net, for the past three fiscal years is as follows:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Allowance at beginning of year
$103
 
$85
 
$76

$116
 
$103
 
$85
Additions1,724
 1,411
 1,180
1,880
 1,724
 1,411
Returns, net1
(1,711) (1,393) (1,171)(1,868) (1,711) (1,393)
Allowance at end of year
$116
 
$103
 
$85

$128
 
$116
 
$103
1 Returns, net consist of actual returns offset by the value of the merchandise returned and theany sales commission reversed. The increase in 2012 over 2011 is driven primarily by the growth of our online business.
Credit Card Revenues
Credit card revenues include finance charges, late fees and other revenue generated by our combined Nordstrom private label card and Nordstrom VISA credit card programs, and interchange fees generated by the use of Nordstrom VISA cards at third-party merchants. Finance chargecharges and late fees are assessed according to the terms of the related cardholder agreements and recognized as revenue when earned. Credit card revenues are recorded net of estimated uncollectible finance charges and fees.
Cost of Sales
Cost of sales includes the purchase cost of inventory sold (net of vendor allowances), in-bound freight and certain costs of loyalty program benefits related to our credit and debit cards.


40

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


Loyalty Program
Customers who use our Nordstrom private label credit or debit card or our Nordstrom VISA credit cards can participate in the Nordstrom Fashion Rewards® program through which customers accumulate points based on their level of spending. Upon reaching a certain points threshold, customers receive Nordstrom Notes,®, which can be redeemed for goods or services in ourat Nordstrom full-line andstores, Nordstrom Rack stores and on our website. Fashiononline at Nordstrom.com. Nordstrom Rewards customers receive a creditreimbursements for complimentary alterations and a personal triple points day,days, in addition to early access to sales events. With increased spending, they can receive additional amounts of these benefits as well as access to exclusive fashion and shopping events.
We estimate the net cost of Nordstrom Notes that will be issued and redeemed, and record this cost as rewards points are accumulated. These costs, as well as complimentaryreimbursed alterations, are recorded in cost of sales given that we provide customers with products and services for these rewards. Other costs of the loyalty program, including shipping and fashion events, are recorded in selling, general and administrative expenses.
Buying and Occupancy Costs
Buying costs consist primarily of compensation and other costs incurred by our merchandising and product development groups. Occupancy costs include rent, depreciation, property taxes and facility operating costs of our retail, corporate center and distribution operations.
Rent
We recognize minimum rent expense, net of landlord reimbursements, on a straight-line basis over the minimum lease term from the time that we control the leased property. For leases that contain predetermined, fixed escalations of the minimum rent, we recognize the rent expense on a straight-line basis and record the difference between the rent expense and the rent payable as a deferred credit. Contingent rental payments, typically based on a percentage of sales, are recognized in rent expense when payment of the contingent rent is probable.
We receive incentives from landlords to construct stores in certain developments. These property incentives are recorded as a deferred credit and recognized as a reduction of rent expense on a straight-line basis over the lease term. At the end of 20122013 and 20112012, the deferred credit balance was $544561 and $556544.
Selling, General and Administrative Expenses
Selling, general and administrative expenses consist primarily of compensation and benefit costs (other than those included in buying and occupancy costs), advertising, shipping and handling costs, bad debt expense related to our credit card operations and other miscellaneous expenses.
Advertising
Advertising production costs for Internet, magazines, store events and other media are expensed the first time the advertisement is run. Online marketing costs are expensed when incurred. Total advertising expenses, net of vendor allowances, of $161167, $128161 and $114128 in 20122013, 20112012 and 20102011 were included in selling, general and administrative expenses.
Vendor Allowances
We receive allowances from merchandise vendors for cosmetic selling expenses, purchase price adjustments, cooperative advertising programs and various other expenses. Allowances for cosmetic selling expenses are recorded in selling, general and administrative expenses as a reduction of the related costs when incurred. Purchase price adjustments are recorded as a reduction of cost of sales at the point they have been earned and the related merchandise has been sold. Allowances for cooperative advertising and promotion programs and other expenses are recorded in selling, general and administrative expenses as a reduction of the related costs when incurred. Any allowances in excess of actual costs incurred that are included in selling, general and administrative expenses are recorded as a reduction of cost of sales. Vendor allowances earned are as follows:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Cosmetic selling expenses
$137
 
$128
 
$118

$137
 
$137
 
$128
Purchase price adjustments125
 108
 96
143
 125
 108
Cooperative advertising and promotion92
 78
 67
103
 92
 78
Other3
 2
 2
6
 3
 2
Total vendor allowances
$357
 
$316
 
$283

$389
 
$357
 
$316




Nordstrom, Inc. and subsidiaries 41

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


Shipping and Handling Costs
Our shipping and handling costs include payments to third-party shippers and costs to hold, move and prepare merchandise for shipment. These costs do not include in-bound freight to our distribution centers, which we include in the cost of our inventory. Shipping and handling costs of $240267, $178240 and $133178 in 20122013, 20112012 and 20102011 were included in selling, general and administrative expenses.
Stock-Based Compensation
We recognize stock-based compensation expense related to stock options at their estimated grant date fair value, recorded on a straight-line basis over the requisite service period. The total compensation expense is reduced by estimated forfeitures expected to occur over the vesting period of the award. We estimate the grant date fair value of stock options using the Binomial Lattice option valuation model. Stock-based compensation expense also includes amounts related to HauteLook stock compensation based on the grant date fair value, along with performance share units and our Employee Stock Purchase Plan, which are based on their fair values as of the end of each reporting period.
New Store Opening Costs
Non-capital expenditures associated with opening new stores, including marketing expenses, relocation expenses and temporary occupancy costs, are charged to expense as incurred. These costs are included in both buying and occupancy costs and selling, general and administrative expenses according to their nature as disclosed above.
Gift Cards
We recognize revenue from the sale of gift cards when the gift card is redeemed by the customer, or we recognize breakage income when the likelihood of redemption, based on historical experience, is deemed to be remote. Based on an analysis of our program since its inception in 1999, we determined that balances remaining on cards issued beyond five years are unlikely to be redeemed and therefore may be recognized as income. Breakage income was $109, $910 and $9 in 20122013, 20112012 and 20102011. To date, our breakage rate is approximately 3.0% of the amount initially issued as gift cards. Gift card breakage income is included in selling, general and administrative expenses in our consolidated statementConsolidated Statements of earnings.Earnings. We had outstanding gift card liabilities of $231255 and $209231 at the end of 20122013 and 20112012, which are included in other current liabilities.
Income Taxes
We use the asset and liability method of accounting for income taxes. Using this method, deferred tax assets and liabilities are recorded based on differences between the financial reporting and tax basis of assets and liabilities. The deferred tax assets and liabilities are calculated using the enacted tax rates and laws that are expected to be in effect when the differences are expected to reverse. We routinely evaluate the likelihood of realizing the benefit of our deferred tax assets and may record a valuation allowance if, based on all available evidence, it is determined that some portion of the tax benefit will not be realized.
We regularly evaluate the likelihood of realizing the benefit for income tax positions that we have taken in various federal, state and foreign filings by considering all relevant facts, circumstances and information available. If we believe it is more likely than not that our position will be sustained, we recognize a benefit at the largest amount that we believe is cumulatively greater than 50% likely to be realized.
Interest and penalties related to income tax matters are classified as a component of income tax expense.
Comprehensive Net Earnings
Comprehensive net earnings includeconsists of net earnings and other comprehensive earningsgains and losses. Other comprehensive losses in 2012, 2011 and 2010 consistedaffecting equity that are excluded from net earnings. These consist of postretirement plan adjustments, net of related income tax related to our postretirement benefit obligations. Accumulated other comprehensive losses at the end of 2012effects and 2011 consisted of unrecognized losses on postretirement benefit obligations.foreign currency translation gains and losses.
Cash Equivalents
Cash equivalents are short-term investments with a maturity of three months or less from the date of purchase and are carried at amortized cost, which approximates fair value. Our cash management system provides for the reimbursement of all major bank disbursement accounts on a daily basis. Accounts payable at the end of 20122013 and 20112012 included $86133 and $8186 of checks not yet presented for payment drawn in excess of our bank deposit balances.


42

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


Accounts Receivable
Accounts receivable includes credit card receivables from our Nordstrom private label and VISA credit cards, as well as credit and debit card receivables due from third-party financial institutions.third-parties. We record credit card receivables on our consolidated balance sheetsConsolidated Balance Sheets at the outstanding balance, net of an allowance for credit losses. The allowance for credit losses reflects our best estimate of the losses inherent in our receivables as of the balance sheet date, including uncollectible finance charges and fees. We estimate such credit losses based on several factors, including historical aging and delinquency trends, write-off experience, concentration and risk metrics and general economic conditions. For purposes of determining impairment and recording the associated allowance for credit losses, we evaluate our credit card receivables on a collective basis as they are composed of large groups of smaller-balance homogeneous loans and, therefore, are not individually evaluated for impairment. We record estimated uncollectible principal balances to bad debt expense while estimated uncollectible finance charges and fees result in a reduction of credit card revenue. Credit card receivables constitute unsecured consumer loans, for which the risk of cardholder default and associated credit losses tend to increase as general economic conditions deteriorate.
We consider a credit card account delinquent if the minimum payment is not received by the payment due date. Our aging method is based on the number of completed billing cycles during which the customer has failed to make a minimum payment. Delinquent accounts, including accrued finance charges and fees, are written off when they are determined to be uncollectible, usually after they become 150 days past due. Accounts are written off sooner in the event of customer bankruptcy or other circumstances that make further collection unlikely.
We recognize finance charges and fees on delinquent accounts until they become 120 days past due, after which we place accounts on non-accrual status. Payments received for accounts on non-accrual status are applied to accrued finance charges, fees and principal balances consistent with other accounts, with subsequent finance charge income recognized only when actually received. Non-accrual accounts may return to accrual status when we receive three consecutive minimum payments or the equivalent lump sum.
Our Nordstrom private label credit card can be used only in ourat Nordstrom full-line andstores, Nordstrom Rack stores and on our website,online at Nordstrom.com, while our Nordstrom VISA cards allow our customers the option of using the cards for purchases of Nordstrom merchandise and services, as well as for purchases outside of Nordstrom. Cash flows from the use of both the private label and Nordstrom VISA credit cards for sales originating at our stores and our website are treated as an operating activity within the consolidated statementsConsolidated Statements of cash flows,Cash Flows, as they relate to sales at Nordstrom. Cash flows arising from the use of Nordstrom VISA cards outside of our stores are treated as an investing activity within the consolidated statementsConsolidated Statements of cash flows,Cash Flows, as they represent loans made to our customers for purchases at third parties.
Merchandise Inventories
Merchandise inventories are valued at the lower of cost or market, using the retail method (weighted-average cost). Under the retail method, the valuation of inventories and the resulting gross margins are determined by applying a calculated cost-to-retail ratio to the retail value of ending inventory. The value of our inventory on the balance sheet is then reduced by a charge to cost of sales for retail inventory markdowns taken on the selling floor. To determine if the retail value of our inventory should be marked down, we consider current and anticipated demand, customer preferences, age of the merchandise and fashion trends. We reserve for obsolescence based on historical trends and specific identification.
Land, Buildings and Equipment
Land is recorded at historical cost, while buildings and equipment are recorded at cost less accumulated depreciation. Capitalized software includes the costs of developing or obtaining internal-use software, including external direct costs of materials and services and internal payroll costs related to the software project.

We capitalize interest on construction in progress and software projects during the period in which expenditures have been made, activities are in progress to prepare the asset for its intended use and actual interest costs are being incurred.
Depreciation is computed using the straight-line method over the asset'sasset’s estimated useful life, which is determined by asset category as follows:
AssetLife (in years)
Buildings and improvements5 – 40
Store fixtures and equipment3 – 15
Leasehold improvementsShorter of initial lease term or asset life
Capitalized software3 – 7
Leasehold improvements made at the inception of the lease are amortized over the shorter of the initial lease term or the asset life. Leasehold improvements made during the lease term are amortized over the shorter of the asset life or the remaining lease term. Lease terms include the fixed, non-cancelable term of a lease, plus any renewal periods determined to be reasonably assured.


Nordstrom, Inc. and subsidiaries 43

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


Goodwill, Intangible Assets and Long-Lived Assets
Goodwill represents the excess of acquisition cost over the fair value of the related net assets acquired, and is not subject to amortization. As of February 2, 20131, 2014, we had HauteLook goodwill of $121 and nordstrom.comNordstrom.com and Jeffrey goodwill of $53. We review our goodwill annually for impairment, or when circumstances indicate its carrying value may not be recoverable. We review our HauteLook goodwill as of the first day of the fourth quarter and review our nordstrom.comNordstrom.com and Jeffrey goodwill on the first day of the first quarter. We perform this evaluation at the reporting unit level, comprised of the principal business units within our Retail segment, through the application of a two-step fair value test. The first step compares the carrying value of the reporting unit to its estimated fair value, which is based on the expected present value of future cash flows (income approach), comparable public companies and acquisitions (market approach), or a combination of both. If fair value is lower than the carrying value, then a second step is performed to quantify the amount of the impairment. For nordstrom.com and Jeffrey, the fair values substantially exceeded carrying values and therefore we had no goodwill impairment in 2012, 2011 or 2010. In 2011, the year we acquired HauteLook, we recorded a goodwill impairment loss of $25. In 2012, our testing indicated thatTo assess the fair value of our HauteLook substantially exceededgoodwill, we utilize both an income approach and a market approach. To determine the carryingfair value of goodwill related to Nordstrom.com and thereforeJeffrey, we did not record goodwill impairment for 2012.utilize a market approach.
When facts and circumstances indicate that the carrying values of long-lived assets, including buildings, equipment and amortizable intangible assets, may be impaired, we perform an evaluation of recoverability by comparing the carrying values of the net assets to their related projected undiscounted future cash flows, in addition to other quantitative and qualitative analyses. Upon indication that the carrying values of long-lived assets will not be recoverable, we recognize an impairment loss. We estimate the fair value of the assets using the expected present value of future cash flows of the assets. Land, buildings and equipment are grouped at the lowest level at which there are identifiable cash flows when assessing impairment. Cash flows for our retail store assets are identified at the individual store level, while our intangible assets associated with HauteLook are identified at the HauteLook reporting unit level. We did not record anany material impairment losslosses for long-lived tangible or amortizable intangible assets in 20122013, 20112012 or 20102011.
Self-Insurance
We retain a portion of the risk for certain losses related to employee health and welfare, workers'workers’ compensation and general liability claims. Liabilities associated with these losses include undiscounted estimates of both losses reported and losses incurred but not yet reported. We estimate our ultimate cost based on an actuarially based analysis of claims experience, regulatory changes and other relevant factors.
Derivatives
During 2011, we held interest rate swap agreements (collectively, the "swap"“swap”), which were intended to hedge our exposure to changes in the fair value of our fixed-rate senior notes due in 2018 from interest rate risk. The swap was designated as a fully effective fair value hedge. As such, the interest rate swap fair value was included in other assets or other liabilities on our consolidated balance sheet, with an offsetting adjustment to the carrying value of our long-term debt (included in other unsecured debt). In the fourth quarter of 2011, we sold our swap and received proceeds of $72. The, which was recorded on the sale date as an accumulated adjustmentsadjustment to the associatedour long-term debt of $60 as of February 2, 2013 are beingand will be amortized as a reduction of interest expense over the remaining life of the debt. The cash flows from the sale of our swap are treated as a financing activity within our consolidated statementConsolidated Statements of cash flows.Cash Flows. See Note 8: Debt and Credit Facilities for additional information related to our swap.

Foreign Currency
Recent Accounting Pronouncements
In December 2011,We have announced plans to open six full-line stores in Canada beginning in 2014. The functional currency of our Canadian operations is the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU') No. 2011-11, Disclosures about Offsetting AssetsCanadian dollar. We translate assets and Liabilities, which was subsequently modifiedliabilities into U.S. dollars using the exchange rate in January 2013 by ASU No. 2013-01, Clarifyingeffect at the Scopebalance sheet date, while we translate revenues and expenses using a weighted-average exchange rate for the period. We record these translation adjustments as a component of Disclosures about Offsetting Assets and Liabilities. This ASUhas requirements that are disclosure-only in nature. It requires disclosures about offsetting and related arrangements for certain financial instruments and derivative instruments, including gross and net information and evaluation of the effect of netting arrangementsaccumulated other comprehensive loss on the statementConsolidated Balance Sheets. In addition, our U.S. operations incurred certain expenditures denominated in Canadian dollars, and our Canadian operations incurred certain expenditures denominated in U.S. dollars. This activity results in transaction gains and losses that arise from exchange rate fluctuations and are recorded as gains or losses in the Consolidated Statements of financial position. We do not expect the provisionsEarnings. As of this ASU, which are effective for us beginningFebruary 1, 2014, activities associated with the first quarter of 2013, tofuture store openings have not had a material impact on our consolidated financial statements.
Reclassification
Prior to 2013, we presented bad debt expense associated with finance charges and fees as a part of selling, general and administrative expenses. Beginning in the first quarter of 2013, we reclassified these amounts and now present them as a reduction of credit card revenue. Historical results were also reclassified to match the current period presentation. These reclassifications did not impact net earnings, earnings per share, financial position or cash flows.
See Note 16: Segment Reporting for additional changes in the way we view and measure our business and segment performance. None of these changes impacted our consolidated financial statements.


44

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


NOTE 2:  HAUTELOOK
In 2011, we acquired 100% of the outstanding equity of HauteLook, Inc., an online private sale retailer offering limited timelimited-time sale events on fashion and lifestyle brands, for upfront consideration of $180 in Nordstrom stock and an "earn-out"“earn-out” provision of up to $90 that was ultimately settled in 2011 for $30 of additional Nordstrom stock. The upfront consideration included $27 related to amounts attributable to HauteLook employees that are subject to ongoing vesting requirements and are recorded as compensation expense as the related service is performed over the respective employee vesting periods of up to four years after the acquisition date.
On the acquisition date, we recorded intangible assets of $62 and goodwill of $146, offset by other net liabilities of $13. We amortize the intangible assets over their estimated lives of two to seven years on a straight-line basis, which reasonably approximates the pattern of expected economic benefit. We recorded intangible amortization expense of $10 for 2013 and $19 for 2012 and $16 for 2011.2012.
The goodwill value of $146 recorded at the time of the acquisition was the excess of the purchase price over the net assets recognized. We include this goodwill, which is not deductible for tax purposes, in our Retail segment. In 2011, we recognized a goodwill impairment charge of $25, reducing the HauteLook goodwill to $121 due to a reorganization of HauteLook, changes in expected business results and market dynamics. Additionally, as part of the reorganization, we recorded income of $12 related to the settlement of the earn-out liability. We recognized no goodwill impairment charge for fiscal 2012.2012 and 2013. See Note 9: Fair Value Measurements for additional information relating to the valuation of the goodwill impairment charge.

NOTE 3:  ACCOUNTS RECEIVABLE
The components of accounts receivable are as follows:
February 2, 2013
 January 28, 2012
February 1, 2014
 February 2, 2013
Credit card receivables:      
Nordstrom VISA credit card receivables
$1,348
 
$1,347

$1,316
 
$1,348
Nordstrom private label card receivables794
 727
868
 794
Total credit card receivables2,142
 2,074
2,184
 2,142
Allowance for credit losses(85) (115)(80) (85)
Credit card receivables, net2,057
 1,959
2,104
 2,057
Other accounts receivable1
72
 74
73
 72
Accounts receivable, net
$2,129
 
$2,033

$2,177
 
$2,129
1 Other accounts receivable consist primarily of third party credit and debit card receivables due from third-party financial institutions.receivables.
Our credit card receivables are restricted under our securitization program. Our Series 2011-1 Class A Notes and the 2007-A Variable Funding Note are secured by 100% of the Nordstrom private label credit card receivables and 90% of the Nordstrom VISA credit card receivables, while the remaining 10% of the Nordstrom VISA credit card receivables secure the variable funding credit facility held by our wholly owned federal savings bank, Nordstrom fsb.receivables. As of February 2, 20131, 2014 and January 28, 2012February 2, 2013, our restricted credit card receivables included more receivables than necessary to collateralize our outstanding secured debt and variable funding facilities, and as such can be utilized to increase the current usage of our securitization program. Our credit card securitization agreements set a maximum percentage of receivables that can be associated with various receivable categories, such as employee or foreign receivables, and as of February 2, 20131, 2014 and January 28, 2012February 2, 2013, these maximums were not exceeded.
Activity in the allowance for credit losses is as follows:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Allowance at beginning of year
$115
 
$145
 
$190

$85
 
$115
 
$145
Bad debt provision56
 101
 149
Bad debt expense52
 42
 84
Write-offs(111) (153) (211)(80) (97) (136)
Recoveries25
 22
 17
23
 25
 22
Allowance at end of year
$85
 
$115
 
$145

$80
 
$85
 
$115
For purposes of determining impairment and recording the associated allowance for credit losses, we evaluate our credit card receivables on a collective basis as they are composed of large groups of smaller-balance homogeneous loans and, therefore, are not individually evaluated for impairment.





Nordstrom, Inc. and subsidiaries 45

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


Under certain circumstances, we may make modifications to payment terms for a customer experiencing financial difficulties in an effort to help the customer avoid a charge-off or bankruptcy, and to maximize our recovery of the outstanding balance. These modifications, which meet the accounting definition of troubled debt restructurings ("TDRs"(“TDRs”), include reduced or waived fees and finance charges, and/or reduced minimum payments. Receivables classified as TDRs were $53, or 2.5% of our total credit card receivablesare as of follows:February 2, 2013 and $58, or 2.8% of our total credit card receivables as of January 28, 2012. As with other aged receivables in our portfolio, the allowance for credit losses related to receivables classified as TDRs is primarily based on our historical aging and delinquency trends and write-off experience, with qualitative consideration of factors affecting the credit quality of our portfolio, including amounts of and trends in TDRs.
 February 1, 2014
 February 2, 2013
Credit card receivables classified as TDRs
$43
 
$53
Percent of total credit card receivables classified as TDRs2.0% 2.5%
Credit Quality
The primary indicators of the credit quality of our credit card receivables are aging and delinquency, particularly the levels of account balances delinquent 30 days or more as these are the accounts most likely to be written off. The following table illustrates the aging and delinquency status of our credit card receivables:
February 2, 2013 January 28, 2012February 1, 2014 February 2, 2013
Balance
 % of total
 Balance
 % of total
Balance
 % of total
 Balance
 % of total
Current
$2,018
 94.2% 
$1,928
 93.0%
$2,046
 93.7% 
$2,018
 94.2%
1 – 29 days delinquent84
 3.9% 92
 4.4%99
 4.5% 84
 3.9%
30+ days delinquent:       
30 days or more delinquent:       
30 – 59 days delinquent15
 0.7% 20
 1.0%16
 0.7% 15
 0.7%
60 – 89 days delinquent10
 0.5% 13
 0.6%9
 0.4% 10
 0.5%
90 days or more delinquent15
 0.7% 21
 1.0%14
 0.7% 15
 0.7%
Total 30+ days delinquent40
 1.9% 54
 2.6%
Total 30 days or more delinquent39
 1.8% 40
 1.9%
Total credit card receivables
$2,142
 100.0% 
$2,074
 100.0%
$2,184
 100.0% 
$2,142
 100.0%
              
Receivables not accruing finance charges
$11
   
$15
  
$13
   
$11
  
Receivables 90 days or more delinquent
and still accruing finance charges

$8
   
$11
  
$8
   
$8
  
We also evaluate credit quality using FICO credit scores. The following table illustrates the distribution of our credit card receivables across FICO score ranges:
February 2, 2013 January 28, 2012February 1, 2014 February 2, 2013
FICO Score Range1
Balance
 % of total
 Balance
 % of total
Balance
 % of total
 Balance
 % of total
801+
$310
 14.5% 
$307
 14.8%
$313
 14.3% 
$310
 14.5%
660 – 8001,366
 63.8% 1,313
 63.3%1,393
 63.8% 1,366
 63.8%
001 – 659379
 17.7% 390
 18.8%379
 17.4% 379
 17.7%
Other2
87
 4.0% 64
 3.1%99
 4.5% 87
 4.0%
Total credit card receivables
$2,142
 100.0% 
$2,074
 100.0%
$2,184
 100.0% 
$2,142
 100.0%
1 Credit scores for our cardholders are updated at least every 60 days for active accounts and every 90 days for inactive accounts. Amounts listed in the table reflect the most recently obtained credit scores as of the dates indicated.
2 Other consists of amounts not yet posted to customers'customers’ accounts and receivables from customers for whom FICO scores are temporarily unavailable.



46

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


NOTE 4:  LAND, BUILDINGS AND EQUIPMENT
Land, buildings and equipment consist of the following:
February 2, 2013
 January 28, 2012
February 1, 2014
 February 2, 2013
Land and land improvements
$76
 
$76

$80
 
$76
Buildings and building improvements975
 960
991
 975
Leasehold improvements2,209
 2,062
2,330
 2,209
Store fixtures and equipment2,679
 2,528
2,894
 2,679
Capitalized software518
 461
628
 518
Construction in progress186
 173
421
 186
Land, buildings and equipment6,643
 6,260
7,344
 6,643
Less: accumulated depreciation and amortization(4,064) (3,791)(4,395) (4,064)
Land, buildings and equipment, net
$2,579
 
$2,469

$2,949
 
$2,579
The total cost of buildings and equipment held under capital lease obligations was $28 at the end of both 20122013 and 20112012, with related accumulated amortization of $25 in 2013 and $24 in 2012 and. Depreciation expense was $23444 in 20112013. Depreciation expense was, $410 in 2012 and $355$355 in 2011.2011.

NOTE 5:  SELF-INSURANCE
Our self-insurance reserves are summarized as follows:
February 2, 2013
 January 28, 2012
February 1, 2014
 February 2, 2013
Workers' compensation
$63
 
$53
Workers’ compensation
$66
 
$63
Employee health and welfare23
 19
23
 23
General liability16
 14
16
 16
Total
$102
 
$86
Total self-insurance reserve
$105
 
$102
Our workers'workers’ compensation policies have a retention per claim of $1 or less and no policy limits.
We are self-insured for the majority of our employee health and welfare coverage, and we do not use stop-loss coverage. Participants contribute to the cost of their coverage through both premiums and out-of-pocket expenses and are subject to certain plan limits and deductibles.
Our general liability policies, encompassing employment practices liability and commercial general liability, have a retention per claim of $3 or less and a policy limit up to $30 and $150, respectively.

NOTE 6:  401(k) AND PROFIT SHARING
We provide a 401(k) and profit sharing plan for our employees. Our Board of Directors establishes our profit sharing contribution each year. The 401(k) component is funded by voluntary employee contributions and our discretionary company contribution in an amount determined by our Board of Directors. Our expense related to the profit sharing component and the matching contributions of the 401(k) component totaled $8377, $8883 and $8688 in 20122013, 20112012 and 20102011.

NOTE 7:  POSTRETIREMENT BENEFITS
We have an unfunded defined benefit Supplemental Executive Retirement Plan ("SERP"(“SERP”), which provides retirement benefits to certain officers and select employees. The SERP has different benefit levels depending on the participant'sparticipant’s role in the company. At the end of 20122013, we had 59 participants in the plan, including 3231 officers and select employees eligible for SERP benefits, 2627 retirees and 1 beneficiary. This plan is non-qualified and does not have a minimum funding requirement.


Nordstrom, Inc. and subsidiaries 47

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


Benefit Obligations and Funded Status
Our benefit obligation and funded status is as follows:
February 2, 2013
 January 28, 2012
February 1, 2014
 February 2, 2013
Change in benefit obligation:      
Benefit obligation at beginning of year
$152
 
$122

$167
 
$152
Participant service cost4
 3
4
 4
Interest cost7
 7
7
 7
Benefits paid(5) (5)(5) (5)
Actuarial loss9
 25
Actuarial (gain) loss(5) 9
Benefit obligation at end of year167
 152
168
 167
Change in plan assets:      
Fair value of plan assets at beginning of year
 

 
Employer contribution5
 5
5
 5
Benefits paid(5) (5)(5) (5)
Fair value of plan assets at end of year
 

 
Underfunded status at end of year
($167) 
($152)
($168) 
($167)
The accumulated benefit obligation, which is the present value of benefits, assuming no future compensation changes, was $158162 and $144158 at the end of 20122013 and 20112012.
Amounts recognized as liabilities in the consolidated balance sheetsConsolidated Balance Sheets consist of the following:
February 2, 2013
 January 28, 2012
February 1, 2014
 February 2, 2013
Current liabilities
$6
 
$6

$7
 
$6
Noncurrent liabilities161
 146
161
 161
Net amount recognized
$167
 
$152

$168
 
$167
Components of SERP Expense
The components of SERP expense recognized in the consolidated statementsConsolidated Statements of earningsEarnings are as follows:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Participant service cost
$4
 
$3
 
$2

$4
 
$4
 
$3
Interest cost7
 7
 6
7
 7
 7
Amortization of net loss7
 4
 2
8
 7
 4
Total SERP expense
$18
 
$14
 
$10

$19
 
$18
 
$14
Amounts not yet reflected in SERP expense and included in accumulated other comprehensive loss (pre-tax) consist of the following:
February 2, 2013
 January 28, 2012
February 1, 2014
 February 2, 2013
Accumulated loss
($60) 
($58)
($47) 
($60)
Prior service cost(1) (1)(1) (1)
Total accumulated other comprehensive loss
($61) 
($59)
($48) 
($61)
In 20132014, we expect $86 of costs currently in accumulated other comprehensive loss to be recognized as components of SERP expense.


48

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


Assumptions
Weighted-average assumptions used to determine our benefit obligation and SERP expense are as follows:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Assumptions used to determine benefit obligation:          
Discount rate4.30% 4.50% 5.60%4.60% 4.30% 4.50%
Rate of compensation increase3.00% 3.00% 3.00%3.00% 3.00% 3.00%
Assumptions used to determine SERP expense:          
Discount rate4.50% 5.60% 5.95%4.30% 4.50% 5.60%
Rate of compensation increase3.00% 3.00% 3.00%3.00% 3.00% 3.00%
Future Benefit Payments and Contributions
As of February 2, 20131, 2014, the expected future benefit payments based upon the assumptions described above and including benefits attributable to estimated future employee service are as follows:
Fiscal year    
2013
$6
20147

$7
20158
8
20169
9
20179
9
2018 – 202253
20189
2019 – 202357
In 20132014, we expect to make contributions and pay benefits of $67.



Nordstrom, Inc. and subsidiaries 49

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


NOTE 8:  DEBT AND CREDIT FACILITIES
Debt
A summary of our long-term debt is as follows:
February 2, 2013
 January 28, 2012
February 1, 2014
 February 2, 2013
Secured      
Series 2007-2 Class A Notes, one-month LIBOR plus 0.06% per year, due April 2012
 
$454
Series 2007-2 Class B Notes, one-month LIBOR plus 0.18% per year, due April 2012
 46
Series 2011-1 Class A Notes, 2.28%, due October 2016
$325
 325

$325
 325
Mortgage payable, 7.68%, due April 202047
 51
42
 47
Other10
 12
9
 10
382
 888
Total secured debt376
 382
Unsecured      
Senior notes, 6.75%, due June 2014, net of unamortized discount400
 399
Senior notes, 6.25%, due January 2018, net of unamortized discount648
 648
Senior notes, 4.75%, due May 2020, net of unamortized discount498
 498
Senior notes, 4.00%, due October 2021, net of unamortized discount499
 499
Net of unamortized discount:   
Senior notes, 6.75%, due June 2014
 400
Senior notes, 6.25%, due January 2018648
 648
Senior notes, 4.75%, due May 2020499
 498
Senior notes, 4.00%, due October 2021499
 499
Senior debentures, 6.95%, due March 2028300
 300
300
 300
Senior notes, 7.00%, due January 2038, net of unamortized discount344
 343
Other60
 72
2,749
 2,759
Senior notes, 7.00%, due January 2038146
 344
Senior notes, 5.00%, due January 2044595
 
Unamortized fair value hedge and other50
 60
Total unsecured debt2,737
 2,749
      
Total long-term debt3,131
 3,647
3,113
 3,131
Less: current portion(7) (506)(7) (7)
Total due beyond one year
$3,124
 
$3,141

$3,106
 
$3,124
All of our Nordstrom private label card receivables and a 90% interest in our Nordstrom VISA credit card receivables serve as collateral for various borrowings and credit facilities, including our Series 2011-1 Class A Notes.
In the fourth quarter of 2013, we issued $665 of 5.00% senior unsecured notes due January 2044 (“2044 Notes”). We used $400 of the proceeds to retire all senior unsecured notes due June 2014. We exchanged $201 of the 7.00% senior unsecured notes due January 2038 (“2038 Notes”) for $265 of the 2044 Notes. The $64 in excess of the outstanding principal of 2038 Notes relates to the lower interest rate and longer maturity of the new 2044 Notes, and our Variable Funding Note facility ("2007-A VFN"). Upon maturity in April 2012, we retired our Series 2007-2 Class A & Brecorded it as part of the discount to be amortized over the term of the 2044 Notes. As of February 1, 2014, we had $595 of outstanding 2044 Notes, ("net of a $70 discount. The 2044 Notes exchanged for the Notes") totaling $500, which had also been secured by our restricted receivables. The2038 Notes were retired using cashand the related discounts represented a non-cash activity of $201 that had been accumulated monthly into a restricted account beginning in December 2011. Priorno impact to our 2013 Consolidated Statements of Cash Flows for the retirement, the accumulated cash was included in our consolidated balance sheet in prepaid expenses and other.year ended February 1, 2014.
Our mortgage payable is secured by an office building that had a net book value of $70$67 at the end of 2012.2013. Other secured debt as of February 2, 20131, 2014 consisted primarily of capital lease obligations.
During In 2011,, we received proceeds of $72$72 from the sale of our interest rate swap agreements (collectively, the "swap"“swap”) with a $650$650 notional amount maturing in 2018. Under2018. We recorded the swap, we received a fixed rate of 6.25% and paid a variable rate based$72 on one-month LIBOR plus a margin of 2.9%. As of February 2, 2013, the sale date as an accumulated adjustment to our long-term debt, was $60, which will be amortized as a reduction of interest expense over the remaining life of the relateddebt. As of February 1, 2014, the accumulated adjustment to our long-term debt was $48 and is included as part of other unsecured debt in the table above. See Note 1: Nature of Operations and Summary of Significant Accounting Policies for additional information related to our swap.


50

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


Required principal payments on long-term debt, excluding capital lease obligations, are as follows:
Fiscal year    
2013
$5
2014406

$6
20156
6
2016331
332
20177
657
20189
Thereafter2,318
2,124
Interest Expense
The components of interest expense, net are as follows:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Interest on long-term debt and short-term borrowings
$167
 
$139
 
$133

$176
 
$167
 
$139
Less:          
Interest income(2) (2) (1)(1) (2) (2)
Capitalized interest(5) (7) (5)(14) (5) (7)
Interest expense, net
$160
 
$130
 
$127

$161
 
$160
 
$130
Credit Facilities
As of February 2, 2013,1, 2014, we had total short-term borrowing capacity available for general corporate purposes of $800. Of the total capacity,
In March 2013, we hadterminated both our $600 under our commercial paper program, which is backed by our unsecured revolving credit facility ("revolver"that was scheduled to expire in June 2016, and our $200 2007-A Variable Funding Note that was scheduled to expire in January 2014. We replaced these with a new five-year $800 senior unsecured revolving credit facility (“revolver”) that expires in June 2016, and $200 underMarch 2018. Also in March 2013, our 2007-A Variable Funding Note ("2007-A VFN") that expires in January 2014.wholly owned subsidiary Nordstrom fsb terminated its $100 variable funding facility.
Under the terms of our $600new revolver, we pay a variable rate of interest and a commitment fee based on our debt rating. The new revolver is available for working capital, capital expenditures and general corporate purposes including liquidity support forand backs our commercial paper program. We have the option to increase the revolving commitment by up to $100,$200, to a total of $700,$1,000, provided that we obtain written consent from the lenders.
The new revolver requires that we maintain a an adjusted debt to earnings before interest, income taxes, depreciation, amortization and rent (“EBITDAR”) leverage ratio defined as Adjusted Debt to Earnings before Interest, Income Taxes, Depreciation, Amortization and Rent ("EBITDAR"), of less than four times.As of February 1, 2014 and February 2, 2013, we were in compliance with this covenant.
Our $600$800 commercial paper program allows us to use the proceeds to fund operating cash requirements. Under the terms of the commercial paper agreement, we pay a rate of interest based on, among other factors, the maturity of the issuance and market conditions. The issuance of commercial paper has the effect, while it is outstanding, of reducing borrowing capacity under our revolver by an amount equal to the principal amount of commercial paper.
During 2012 and 20112013, we had no borrowings under our revolver and no issuances under our commercial paper program. and no borrowings under our new revolver, the terminated $600 credit facility, or the terminated Nordstrom fsb credit facility. During 2012, we had no issuances under our commercial paper program and no borrowings under our $600 credit facility, the $200 Variable Funding Note, or the $100 Nordstrom fsb credit facility.
In November 2013, our wholly owned subsidiary in Puerto Rico entered into a $52 unsecured borrowing facility to support our expansion into that market. The 2007-A VFN has a capacity of $200facility expires in November 2018 and is backed by all of the Nordstrom private label card receivables and a 90% interest in the co-branded Nordstrom VISA credit card receivables. Borrowings under the 2007-A VFNborrowings on this facility incur interest based upon the one-month LIBOR plus 35 basis points. We pay a commitment fee for the facility based on the size of the commitment.1.275% per annum. During 2012 and 20112013, we had no borrowings against this facility.
Our wholly owned federal savings bank, Nordstrom fsb, also maintains a variable funding facility with a short-term credit capacity of $100. This facility is backed by the remaining 10% interest in the Nordstrom VISA credit card receivables$2 was borrowed and is available, if needed, to provide liquidity support to Nordstrom fsb. Borrowings under the facility incur interest at an agreed upon rate with investors in the facility. During 2012 and 2011, Nordstrom fsb had no outstanding borrowings againston this facility.





Nordstrom, Inc. and subsidiaries 51

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


NOTE 9:  FAIR VALUE MEASUREMENTS
We disclose our financial assets and liabilities that are measured at fair value in our consolidated balance sheetsConsolidated Balance Sheets by level within the fair value hierarchy as defined by applicable accounting standards:
Level 1: Quoted market prices in active markets for identical assets or liabilities
Level 2: Other observable market-based inputs or unobservable inputs that are corroborated by market data
Level 3: Unobservable inputs that cannot be corroborated by market data that reflect the reporting entity'sentity’s own
assumptions
We did not have any financial assets or liabilities that were measured at fair value on a recurring basis as of February 1, 2014 or February 2, 2013 or January 28, 2012.2013.
Financial instruments not measured at fair value on a recurring basis include cash and cash equivalents, accounts receivable and accounts payable and approximate fair value due to their short-term nature. We also estimate on a nonrecurring basis the fair value of our long-term debt, including current maturities and the remaining fair value adjustment from our previous effective fair value hedge, which was $3,665 as of February 2, 2013, compared with a carrying value of $3,131, and as of January 28, 2012 the fair value was $4,152, compared with a carrying value of $3,647. We estimated the fair value of long-term debt using quoted market prices of the same or similar issues, and as such this is considered a Level 2 fair value measurement. The following table summarizes the carrying value and fair value estimate of our long-term debt, including current maturities:
 February 1, 2014
 February 2, 2013
Carrying value of long-term debt1

$3,113
 
$3,131
Fair value of long-term debt3,511
 3,665
1 The carrying value of long-term debt includes the remaining unamortized adjustment from our previous effective fair value hedge.
We also measure certain non-financial assets at fair value on a nonrecurring basis, primarily goodwill and long-lived tangible and intangible assets, in connection with periodic evaluations for potential impairment. See Note 1: Nature of Operations and Summary of Significant Accounting Policies for additional information related to goodwill, intangible assets and long-lived assets. We recorded nodid not record any material impairment charges for these assets in2013 and 2012. During the fourth quarter of 2011,, as part of our annual impairment analysis for goodwill related to HauteLook, we wrote down the carrying value of $146 as of the acquisition date to its implied fair value of $121, resulting in an impairment charge of $25. The impairment charge was included in Retail selling, general and administrative expenses in the consolidated statementConsolidated Statements of earnings.Earnings. We estimatedestimate the fair value of our HauteLook goodwill and long-lived tangible and intangible assets using an income approachprimarily unobservable inputs, and a market approach based on comparable public companies and acquisitions. These valuation approachesas such these are based onconsidered Level 3 inputs in the fair value hierarchy.measurements.

NOTE 10:  LEASES
We lease the land or the land and buildings at many of our stores. Additionally, we lease office facilities, warehouses and equipment. Most of these leases are classified as operating leases and they expire at various dates through 2080. The majority of our fixed, non-cancelable lease terms are 15 to 30 years for Nordstrom full-line stores and 10 to 15 years for Nordstrom Rack stores. Many of our leases include options that allow us to extend the lease term beyond the initial commitment period, subject to terms agreed to at lease inception. Most of our leases also provide for payment of operating expenses, such as common area charges, real estate taxes and other executory costs, and some leases require additional payments based on sales, referred to as "percentage“percentage rent."
Future minimum lease payments as of February 2, 20131, 2014 are as follows:
Fiscal yearCapital leases
 Operating leases  
Capital leases
 Operating leases
2013
$2
 
$153
20142
 159

$2
 
$177
20152
 158
2
 193
20162
 155
2
 196
20171
 144
2
 189
20181
 186
Thereafter1
 850

 1,054
Total minimum lease payments10
 
$1,619

$9
 
$1,995
Less: amount representing interest(2)  (2)  
Present value of net minimum lease payments
$8
  
$7
  


52

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


Rent expense for 20122013, 20112012 and 20102011 was as follows:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Minimum rent:          
Store locations
$124
 
$108
 
$94

$145
 
$124
 
$108
Offices, warehouses and equipment32
 23
 19
35
 32
 23
Percentage rent14
 12
 9
14
 14
 12
Property incentives(65) (65) (60)(69) (65) (65)
Total rent expense
$105


$78


$62

$125


$105


$78
The rent expense above does not include common area charges, real estate taxes and other executory costs which were $81 in 2013, $74 in 2012, and $69 in 2011 and $65 in 2010.

NOTE 11: COMMITMENTS AND CONTINGENT LIABILITIES
Our estimated total purchase obligations, capital expenditure contractual commitments and inventory purchase orders were $1,9012,125 as of February 2, 20131, 2014. In connection with the purchase of foreign merchandise, we have outstanding trade letters of credit totaling $23 as of February 2, 20131, 2014.
As of February 1, 2014, we had approximately $125 of fee interest in our Manhattan full-line store subject to lien. We are subject from timehave committed to time to various claimsmake future installment payments based on the developer of the property meeting construction and lawsuits arisingdevelopment milestones. Our fee interest in the ordinary course of business, including lawsuits alleging violations of state and/or federal wage and hour and other employment laws, privacy and other consumer-based claims. Some of these lawsuits purport or may be determined to be class or collective actions and seek substantial damages or injunctive relief, or both, and some may remain unresolved for several years. We believe the recorded reserves in our consolidated financial statements are adequate in light of the probable and estimable liabilities. As of the date of this report, we do not believe any currently identified claim, proceeding or litigation, either alone or in the aggregate, will have a material impact on our results of operations, financial position or cash flows. Since these matters areproperty is subject to inherent uncertainties,lien until project completion or fulfillment of our view of them may change in the future.

existing installment payment commitment.
NOTE 12:  SHAREHOLDERS'SHAREHOLDERS’ EQUITY
Share Repurchase Program
In February 2012, our Board of Directors authorized a program to repurchase up to $800 of our outstanding common stock, through February 1, 2014, in addition to the remaining amount available for repurchase under the previously authorized programs. The following is a summary of the activity related to our share repurchase programs in 2010, 2011 and 2012:
 Shares
 
Average price
per share

 Amount   
Capacity at January 30, 2010    
August 2010 authorization (ended January 28, 2012)    
$500
Shares repurchased2.3
 
$39
 (89)
Capacity at January 29, 2011    
$411
May 2011 authorization (ended February 2, 2013)    750
Shares repurchased18.5
 
$46
 (851)
Capacity at January 28, 2012    
$310
February 2012 authorization (ends February 1, 2014)    800
Shares repurchased14.0
 
$51
 (717)
Capacity at February 2, 2013    
$393
Subsequent to year-end, in February 2013, our Board of Directors authorized a new program to repurchase up to $800 of our outstanding common stock, through March 1, 2015, in addition to the remaining amount available for repurchase under previously authorized programs. In December 2013, we completed the $800 repurchase program authorized in February 2012. The following is a summary of the activity related to our February share repurchase programs in 2011, 2012 authorization. and 2013:
 Shares
 
Average price
per share

 Amount
Capacity at January 29, 2011    411
May 2011 authorization (ended February 2, 2013)    
$750
Shares repurchased18.5
 
$46
 (851)
Capacity at January 28, 2012    
$310
February 2012 authorization (ended February 1, 2014)    800
Shares repurchased14.0
 
$51
 (717)
Capacity at February 2, 2013    
$393
February 2013 authorization (ends February 1, 2015)    800
Shares repurchased9.1
 
$57
 (523)
Capacity at February 1, 2014    
$670
The actual number and timing of future share repurchases, if any, will be subject to market and economic conditions and applicable Securities and Exchange Commission rules.
Dividends
We paid dividends of $1.20 per share in 2013, $1.08 per share in 2012, $0.92 and $0.92 per share in 2011 and $0.76 per share in 2010. In February 20132014, we declared a quarterly dividend of $0.300.33 per share, increased from a quarterly dividend of $0.270.30 per share in 20122013.


Nordstrom, Inc. and subsidiaries 53

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


NOTE 13:  STOCK-BASED COMPENSATION
We currently have three stock-based compensation plans: the 2010 Equity Incentive Plan ("(“2010 Plan"Plan”), our Employee Stock Purchase Plan ("ESPP"(“ESPP”) and the 2002 Nonemployee Director Stock Incentive Plan. Additionally, as part of our acquisition of HauteLook in 2011, we granted awards from shares available that were not allocated to a specific plan.
In 2010, our shareholders approved the adoption of the 2010 Plan, which replaced the 2004 Equity Incentive Plan ("(“2004 Plan"Plan”). The 2010 Plan authorizes the grant of stock options, performance share units, restricted stock units, stock appreciation rights and both restricted and unrestricted shares of common stock to employees. The aggregate number of shares to be issued under the 2010 Plan may not exceed 11.627.6 plus any shares currently outstanding under the 2004 Plan which are forfeited or which expire during the term of the 2010 Plan. No future grants will be made under the 2004 Plan. As of February 2, 20131, 2014, we have 54.470.4 shares authorized, 33.536.5 shares issued and outstanding and 6.819.4 shares remaining available for future grants under the 2010 Plan.
Under the ESPP, employees may make payroll deductions of up to 10% of their base and bonus compensation. At the end of each six-month offering period, participants may apply their accumulated payroll deductions toward the purchase of shares of our common stock at 90% of the fair market value on the last day of the offer period. As of February 2, 20131, 2014, we had 12.6 shares authorized and 3.83.5 shares available for issuance under the ESPP. We issued 0.3 shares under the ESPP during 20122013. At the end of both 20122013 and 20112012, we had current liabilities of $56, and $5, for future purchases of shares under the ESPP.
The 2002 Nonemployee Director Stock Incentive Plan authorizes the grant of stock awards to our nonemployee directors. These awards may be deferred or issued in the form of restricted or unrestricted stock, non-qualified stock options or stock appreciation rights. As of February 2, 20131, 2014, we had 0.9 shares authorized and 0.60.5 shares available for issuance under this plan. In 20122013, we deferred shares with a total expense of less than $1.
The following table summarizes our stock-based compensation expense:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Stock options
$36
 
$32
 
$35

$44
 
$36
 
$32
HauteLook stock compensation9
 9
 
8
 9
 9
Performance share units3
 4
 3

 3
 4
Employee stock purchase plan2
 2
 2
2
 2
 2
Other3
 3
 2
4
 3
 3
Total stock-based compensation expense, before income tax benefit53
 50
 42
58
 53
 50
Income tax benefit(17) (17) (16)(19) (17) (17)
Total stock-based compensation expense, net of income tax benefit
$36
 
$33
 
$26

$39
 
$36
 
$33
The stock-based compensation expense before income tax benefit was recorded in our consolidated statementsConsolidated Statements of earningsEarnings as follows:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Cost of sales and related buying and occupancy costs
$14
 
$12
 
$13

$15
 
$14
 
$12
Selling, general and administrative expenses39
 38
 29
43
 39
 38
Total stock-based compensation expense, before income tax benefit
$53
 
$50
 
$42

$58
 
$53
 
$50
The benefits of tax deductions in excess of the compensation cost recognized for stock-based awards are classified as financing cash inflows and are reflected as "Excess“Excess tax benefit from stock-based compensation"compensation” in the consolidated statementsConsolidated Statements of cash flows.Cash Flows.


54

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


Stock Options
We used the following assumptions to estimate the fair value for stock options at grant date:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Risk-free interest rate: Represents the yield on U.S. Treasury zero-coupon securities that mature over the 10-year life of the stock options.
0.3% – 2.0%
 0.4% – 3.5%
 0.5% – 4.0%
0.2% – 1.8%
 0.3% – 2.0%
 0.4% – 3.5%
Weighted-average volatility: Based on a combination of the historical volatility of our common stock and the implied volatility of exchange traded options for our common stock.
36.5% 39.0% 40.0%
Weighted-average volatility: Based on a combination of the historical volatility of our common stock and the implied volatility of exchange-traded options for our common stock.
31.8% 36.5% 39.0%
Weighted-average expected dividend yield: Our forecasted dividend yield for the next 10 years.
2.1% 2.0% 1.3%2.0% 2.1% 2.0%
Expected life in years: Represents the estimated period of time until option exercise. The expected term of options granted was derived from the output of the Binomial Lattice option
valuation model and was based on our historical exercise behavior, taking into consideration the contractual term of the option and our employees' expected exercise and post-vesting employment termination behavior.
6.1
 5.9
 5.7
Expected life in years: Represents the estimated period of time until option exercise. The expected term of options granted was derived from the output of the Binomial Lattice option valuation model and was based on our historical exercise behavior, taking into consideration the contractual term of the option and our employees’ expected exercise and post-vesting employment termination behavior.
6.7
 6.1
 5.9
The weighted-average fair value per option at the grant date was $1514, $15 and $1315 in 20122013, 20112012 and 20102011. In 20122013, 20112012 and 20102011, stock option awards to employees were approved by the Compensation Committee of our Board of Directors and their exercise price was set at $5354, $4553 and $3745, the closing price of our common stock on March 4, 2013, February 22, 2012 and February 25, 2011 and February 26, 2010 (the dates of grant). The awards are determined based upon a percentage of the recipients'recipients’ base salary and the fair value of the stock options. In 20122013, we awarded stock options to 1,4771,625 employees, compared with 1,3311,477 and 1,2591,331 employees in 20112012 and 2010.2011.
As of February 2, 20131, 2014, we have 13.513.8 options outstanding under the 2010 Plan. Options vest over four years, and expire 10 years after the date of grant. A summary of the stock option activity for 20122013 is presented below:
Fiscal year20122013
Shares 
Weighted-
average
exercise price

 
Weighted-average
remaining 
contractual
life (years)
 
Aggregate 
intrinsic 
value 

Shares 
Weighted-
average
exercise price

 
Weighted-average
remaining 
contractual
life (years)
 
Aggregate 
intrinsic 
value 

Outstanding, beginning of year14.1 
$32
    13.5 
$38
    
Granted2.9 53
  3.7 54
  
Exercised(3.0) 25
  (3.0) 29
  
Cancelled(0.5) 44
  (0.4) 51
  
Outstanding, end of year13.5 
$38
 6 
$237
13.8 
$43
 7 
$195
Options exercisable at end of year6.7 
$33
 5 
$148
6.7 
$35
 5 
$148
Options vested or expected to vest at end of year12.6 
$37
 6 
$226
13.1 
$43
 7 
$190
The total intrinsic value of options exercised during 20122013, 20112012 and 20102011 was $9089, $8090 and $5180. The total fair value of stock options vested during 20122013, 20112012 and 20102011 was $3234, $2932 and $2729. As of February 2, 20131, 2014, the total unrecognized stock-based compensation expense related to nonvested stock options was $5763, which is expected to be recognized over a weighted-average period of 26 months.


Nordstrom, Inc. and subsidiaries 55

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


HauteLook
As discussed in Note 2: HauteLook, consideration for our acquisition of HauteLook payable in Nordstrom stock includes ongoing vesting requirements for HauteLook'sHauteLook’s employees. These amounts are recorded as compensation expense as the related service is performed over the respective employee vesting periods of up to four years after the acquisition date.
A summary of the nonvested restricted stock award activity related to HauteLook for 20122013 is as follows:
Fiscal year20122013
Shares
 
Weighted-    
average grant-    
date fair value    

Shares
 
Weighted-
average grant-
date fair value

Outstanding, beginning of year0.8
 
$42
0.3
 
$42
Vested(0.5) 42
(0.2) 42
Outstanding, end of year0.3
 
$42
0.1
 
$42
The total fair value of restricted stock vested during 20122013 was $227. As of February 2, 20131, 2014, the total unrecognized stock-based compensation expense related to HauteLook nonvested restricted stock awards was $91, which is expected to be recognized over a weighted-average period of eightthree months.
Performance Share Units
We grant performance share units to executive officers as one of the ways to align compensation with shareholder interests. Performance share units vestare earned after a three-year periodperformance cycle only when our total shareholder return (reflecting daily stock price appreciation and compounded reinvestment of dividends) is positive and outperforms companies in a defined group of competitors determined by the Compensation Committee of our Board of Directors. The percentage of units that are earned depends on our relative position at the end of the vesting periodperformance cycle and can range from 0% to 175% of the number of units granted.
Performance share units are payable in either cash or stock as elected by the employee; therefore, they are classified as a liability award. The liability is remeasured, with a corresponding adjustment to earnings, at each fiscal quarter-end during the vesting period.performance cycle. The performance share unit liability is remeasured using the estimated percentage of units earned multiplied by the closing market price of our common stock on the current period-end date and is pro-rated based on the amount of time passed in the vesting period. The price used to issue stock ordetermine the amount of cash received for the performance share units upon vesting is the closing market price of our common stock on the vest date.last day of the performance cycle.
Following is a summary of performance share unit activity:
Fiscal year2012
20131

Outstanding units, beginning of year127,368104,908
Granted55,24469,361
Vested but unearned(15,987)
Vested and earned(47,961)
Cancelled(13,7564,244)
Outstanding units, end of year2
104,908
Total fair value of performance share units earned
$3
Total fair value of performance share units settled or to be settled in cash
$2170,025
As1 Assumes performance share units at 100% of the number of units granted.
2 On February 26, 2014, the Compensation Committee of our Board of Directors determined that 53,767 performance share units granted in 2011 and outstanding as of February 1, 2014 were not earned based on the defined performance criteria above. Accordingly, those performance share units were cancelled as of that date.
No performance share units were earned and vested in 2013 and as of February 2, 20131, 2014, our other liabilities included $4 for performance share units. As of February 2, 2013,no grants currently meet the remaining unrecognized stock-based compensation expense for unvested performance share units was minimum vesting thresholds.$1, which is expected to be recognized over a weighted-average period of 12 months.



56

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


NOTE 14:  INCOME TAXES
Income tax expense consists of the following:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Current income taxes:          
Federal
$362
 
$359
 
$324

$379
 
$362
 
$359
State and local66
 63
 52
64
 66
 63
Total current income tax expense428
 422
 376
443
 428
 422
Deferred income taxes:          
Federal21
 20
 4
9
 21
 20
State and local1
 (6) (2)3
 1
 (6)
Total deferred income tax expense22
 14
 2
12
 22
 14
Total income tax expense
$450
 
$436
 
$378

$455
 
$450
 
$436
A reconciliation of the statutory federal income tax rate to the effective tax rate on earnings before income taxes is as follows:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Statutory rate35.0 % 35.0 % 35.0 %35.0% 35.0% 35.0%
State and local income taxes, net of federal income taxes3.6
 3.6
 3.4
3.6
 3.6
 3.6
Non-taxable acquisition-related items
 0.6
 

 
 0.6
Other, net(0.6) (0.2) (0.2)(0.3) (0.6) (0.2)
Effective tax rate38.0 % 39.0 % 38.2 %38.3% 38.0% 39.0%
In 2011, we acquired HauteLook in a tax-free merger transaction. The non-taxability of certain acquisition-related items, including goodwill impairment, resulted in an increase in our effective tax rate in 2011.
The major components of deferred tax assets and liabilities are as follows:
February 2, 2013
 January 28, 2012
February 1, 2014
 February 2, 2013
Compensation and benefits accruals
$177
 
$167

$182
 
$177
Allowance for sales returns51
 45
56
 51
Accrued expenses43
 41
48
 43
Allowance for credit losses32
 33
Merchandise inventories24
 22
28
 24
Gift cards and gift certificates18
 17
21
 18
Gain on sale of interest rate swap19
 24
Loyalty reward certificates22
 17
18
 22
Allowance for credit losses33
 45
Federal benefit of state taxes7
 6
6
 7
Gain on sale of interest rate swap24
 29
Other13
 17
16
 13
Total deferred tax assets412
 406
426
 412
Land, buildings and equipment basis and depreciation differences(90) (63)(98) (90)
Debt exchange premium(24) 
Total deferred tax liabilities(90) (63)(122) (90)
Net deferred tax assets
$322
 
$343

$304
 
$322


Nordstrom, Inc. and subsidiaries 57

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


A reconciliation of the beginning and ending amount of unrecognized tax benefits for 20122013, 20112012 and 20102011 is as follows:
Fiscal year2012
 2011
 2010
2013
 2012
 2011
Unrecognized tax benefit at beginning of year
$21
 
$43
 
$43

$15
 
$21
 
$43
Gross increase to tax positions in prior periods1
 14
 3
3
 1
 14
Gross decrease to tax positions in prior periods(7) (14) (3)(1) (7) (14)
Gross increase to tax positions in current period1
 2
 3
1
 1
 2
Settlements(1) (24) (3)(4) (1) (24)
Unrecognized tax benefit at end of year
$15
 
$21
 
$43

$14
 
$15
 
$21
Settlement activity in 2011 includes amounts paid for a state tax matter and to close our 2008 IRS audit.
At the end of 20122013, 20112012 and 20102011, $7, $117 and $2111 of the ending gross unrecognized tax benefit related to items which, if recognized, would affect the effective tax rate.
Our income tax expense included an increase to expense of $1 in 2013 and a decrease to expense of $1 in 2012and $4 in 20112012 and an increase to expense of $5 in 20102011 for tax-related interest and penalties. At the end of 20122013, 20112012 and 20102011, our liability for interest and penalties was $7, $57 and $115.
We file income tax returns in the U.S. and a limited number of foreign jurisdictions. With few exceptions, we are no longer subject to federal, state and local, or non-U.S. income tax examinations for years before 2008.2009. Unrecognized tax benefits related to federal, state and local tax positions may decrease by $21 by February 1, 2014January 31, 2015, due to the completion of examinations and the expiration of various statutes of limitations.

NOTE 15:  EARNINGS PER SHARE
Earnings per basic share is computed using the weighted-average number of common shares outstanding during the year. Earnings per diluted share uses the weighted-average number of common shares outstanding during the year plus dilutive common stock equivalents, primarily stock options. Dilutive common stock reflects the issuance of stock for all outstanding options that could be exercised, and would also reduce the amount of earnings that each share is entitled to. Anti-dilutive shares (including stock options and other shares) are excluded from the calculation of diluted shares and earnings per diluted share because their impact could increase earnings per diluted share.
The computation of earnings per share is as follows:
Fiscal year2012
 2011
 2010
Net earnings
$735
 
$683
 
$613
      
Basic shares203.0
 213.5
 218.8
Dilutive effect of stock options and other3.7
 4.2
 3.8
Diluted shares206.7
 217.7
 222.6
      
Earnings per basic share
$3.62
 
$3.20
 
$2.80
Earnings per diluted share
$3.56
 
$3.14
 
$2.75
Options and other equity instruments totaling 4.2 shares in 2012, 3.9 shares in 2011 and 6.1 shares in 2010 were excluded from earnings per diluted share because their impact was anti-dilutive.
Fiscal year2013
 2012
 2011
Net earnings
$734
 
$735
 
$683
      
Basic shares194.5
 203.0
 213.5
Dilutive effect of stock options and other3.2
 3.7
 4.2
Diluted shares197.7
 206.7
 217.7
      
Earnings per basic share
$3.77
 
$3.62
 
$3.20
Earnings per diluted share
$3.71
 
$3.56
 
$3.14
      
Anti-dilutive stock options and other4.1
 4.2
 3.9



58

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


NOTE 16:  SEGMENT REPORTING
Segments
As of the end of 20122013, we have two reportable segments: Retail and Credit. Our Retail segment includes our "Nordstrom"“Nordstrom” operating segment, which is composed of our Nordstrom full-line stores and our online store at www.nordstrom.com.Nordstrom.com. Through our multi-channel initiatives, we have integrated the operations, merchandising and technology of our Nordstrom full-line and online stores, consistent with our customers'customers’ expectations of a seamless shopping experience, regardless of channel. Our internal reporting to our president, who is our chief operating decision maker, is consistent with these multi-channel initiatives. We aggregate our Nordstrom Rack operating segment into the Retail reporting segment, based on similar economic and other qualitative characteristics. Additionally, we include HauteLook Jeffrey and treasure&bondJeffrey in the Retail reporting segment.
Through our Credit segment, we provide our customers with a variety of payment products and services, including a Nordstrom private label card, two Nordstrom VISA credit cards and a debit card for Nordstrom purchases. Our credit and debit card products also include a loyalty program that provides benefits to our cardholders based on their level of spending.
Amounts in the Corporate/Other column include unallocated corporate expenses and assets, our Canadian operations, sales return reserve, inter-segment eliminations and other adjustments to segment results necessary for the presentation of consolidated financial results in accordance with generally accepted accounting principles.
Reclassification
As discussed in Note 1: Nature of Operations and Summary of Significant Accounting Policies, beginning in the first quarter of 2013, we reclassified amounts in our financial statements to better reflect the way we view and measure our business. As we continue to execute our long-term growth strategy and make investments across operating segments, aligning expenses with the associated benefits enhances our ability to evaluate segment performance. Historical results were also reclassified to match the current period presentation. These reclassifications did not impact net earnings, earnings per share, financial position or cash flows.
We previously recorded all of our Nordstrom Rewards loyalty program expenses in our Credit segment. We now allocate all of our Nordstrom Rewards expenses to the Retail segment, including the face value of Nordstrom Notes, which customers earn based on their level of spending and which can be redeemed for goods or services. Our Corporate/Other column now includes an adjustment to reduce the Nordstrom Notes expense from face value to their estimated cost.
In addition, certain technology expenses we previously included in Corporate/Other are now allocated to the Retail and Credit segments.
In our Credit segment, we previously presented bad debt expense associated with finance charges and fees as part of selling, general and administrative expenses. We reclassified these amounts and now present them as a reduction of credit card revenue. There was no impact to Credit earnings before income taxes for this reclassification.
Accounting Policy
In general, we use the same measurements to compute earnings before income taxes for reportable segments as we do for the consolidated company. However, redemptions of our Nordstrom Notes are included in net sales for our Retail segment. The sales amount in our Corporate/Other column includes an entry to eliminate these transactions from our consolidated net sales. There is no impact to consolidated earnings before income taxes for this adjustment. The related Nordstrom Notes expenses and other costs associated with the Fashion Rewards program are included in our Credit segment.Retail segment at face value. Our Corporate/Other column includes an adjustment to reduce the Nordstrom Notes expense from face value to their estimated cost. In addition our sales return reserve and other corporate adjustments are recorded in the Corporate/Other column. Other than as described above, the accounting policies of the operating segments are the same as those described in Note 1: Nature of Operations and Summary of Significant Accounting Policies.


Nordstrom, Inc. and subsidiaries 59

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


The following table sets forth information for our reportable segments:
Retail 
 Corporate/Other
 
Total Retail Business2

 Credit 
 Total
Fiscal year 2013         
Net sales
$12,395
 
($229) 
$12,166
 
$—
 
$12,166
Credit card revenues
 
 
 374
 374
Earnings (loss) before interest and income taxes1,420
 (258) 1,162
 188
 1,350
Interest expense, net
 (137) (137) (24) (161)
Earnings (loss) before income taxes1,420
 (395) 1,025
 164
 1,189
Capital expenditures636
 161
 797
 6
 803
Depreciation and amortization364
 88
 452
 2
 454
Assets1
4,191
 2,118
 6,309
 2,265
 8,574
Retail 
 Credit 
 Corporate/Other
 Total         
         
Fiscal year 2012                
Net sales
$11,949
 
 
($187) 
$11,762

$11,949
 
($187) 
$11,762
 
$—
 
$11,762
Credit card revenues
 
$386
 
 386

 
 
 372
 372
Earnings (loss) before interest and income taxes1,757
 67
 (479) 1,345
1,409
 (246) 1,163
 182
 1,345
Interest expense, net
 (26) (134) (160)
 (134) (134) (26) (160)
Earnings (loss) before income taxes1,757
 41
 (613) 1,185
1,409
 (380) 1,029
 156
 1,185
Capital expenditures371
 2
 140
 513
371
 140
 511
 2
 513
Depreciation and amortization357
 2
 70
 429
357
 70
 427
 2
 429
Goodwill175
 
 
 175
Assets1
3,922
 2,201
 1,966
 8,089
3,922
 1,966
 5,888
 2,201
 8,089
                
Fiscal year 2011                
Net sales
$10,656
 
 
($159) 
$10,497

$10,656
 
($159) 
$10,497
 
$—
 
$10,497
Credit card revenues
 
$380
 
 380

 
 
 363
 363
Earnings (loss) before interest and income taxes1,570
 76
 (397) 1,249
1,309
 (208) 1,101
 148
 1,249
Interest expense, net
 (13) (117) (130)
 (117) (117) (13) (130)
Earnings (loss) before income taxes1,570
 63
 (514) 1,119
1,309
 (325) 984
 135
 1,119
Capital expenditures424
 2
 85
 511
424
 85
 509
 2
 511
Depreciation and amortization313
 2
 56
 371
313
 56
 369
 2
 371
Goodwill175
 
 
 175
Assets1
3,642
 2,135
 2,714
 8,491
3,642
 2,714
 6,356
 2,135
 8,491
       
Fiscal year 2010       
Net sales
$9,420
 
 
($110) 
$9,310
Credit card revenues
 
$390
 
 390
Earnings (loss) before interest and income taxes1,406
 51
 (339) 1,118
Interest expense, net
 (21) (106) (127)
Earnings (loss) before income taxes1,406
 30
 (445) 991
Capital expenditures361
 1
 37
 399
Depreciation and amortization295
 2
 30
 327
Goodwill53
 
 
 53
Assets1
3,234
 2,060
 2,168
 7,462
1 Assets in Corporate/Other include unallocated assets in corporate headquarters, consisting primarily of cash, land, buildings and equipment and deferred tax assets.
The following table summarizes net sales within2 Total Retail Business is not a reportable segment, but represents a subtotal of the Retail segment and Corporate/Other, and is consistent with our reportable segments:presentation in Management’s Discussion and Analysis of Financial Condition and Results of Operations.
Fiscal year2012
 2011
 2010
Nordstrom full-line stores
$7,964
 
$7,513


$6,995
Direct1,269
 913

705
Nordstrom9,233
 8,426
 7,700
Nordstrom Rack2,445
 2,045
 1,691
Other retail1
271
 185
 29
Total Retail segment11,949
 10,656
 9,420
Corporate/Other(187) (159) (110)
Total net sales
$11,762
 
$10,497
 
$9,310
1 Other retail includes our HauteLook online private sale subsidiary, our Jeffrey stores and our treasure&bond store.


60

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


The following table summarizes net sales within our reportable segments:
Fiscal year2013
 2012
 2011
Nordstrom full-line stores
$7,705
 
$7,964


$7,513
Direct1,622
 1,269

913
Nordstrom9,327
 9,233
 8,426
Nordstrom Rack2,738
 2,445
 2,045
HauteLook and Jeffrey330
 271
 185
Total Retail segment12,395
 11,949
 10,656
Corporate/Other(229) (187) (159)
Total net sales
$12,166
 
$11,762
 
$10,497
The following table summarizes net sales by merchandise category:
Fiscal year2012 2011 20102013 2012 2011
Net sales 
 % of total   
 Net sales
 % of total   
 Net sales
 % of total     
Net sales
 % of total
 Net sales
 % of total
 Net sales
 % of total
Women’s apparel
$3,684
 31% 
$3,438
 33% 
$3,184
 34%
Women’s Apparel
$3,733
 31% 
$3,684
 31% 
$3,438
 33%
Shoes2,716
 23% 2,413
 23% 2,094
 23%2,828
 23% 2,716
 23% 2,413
 23%
Men’s apparel1,866
 16% 1,612
 15% 1,415
 15%
Women’s accessories1,574
 13% 1,311
 12% 1,101
 12%
Men’s Apparel1,943
 16% 1,866
 16% 1,612
 15%
Women’s Accessories1,644
 14% 1,574
 13% 1,311
 12%
Cosmetics1,255
 11% 1,106
 11% 972
 10%1,312
 11% 1,255
 11% 1,106
 11%
Kids’ apparel381
 3% 341
 3% 303
 3%
Kids’ Apparel413
 3% 381
 3% 341
 3%
Other286
 3% 276
 3% 241
 3%293
 2% 286
 3% 276
 3%
Total net sales
$11,762
 100% 
$10,497
 100% 
$9,310
 100%
$12,166
 100% 
$11,762
 100% 
$10,497
 100%


Nordstrom, Inc. and subsidiaries61

Nordstrom, Inc.
Notes to Consolidated Financial Statements
Dollar and share amounts in millions except per share, per option and unit amounts


NOTE 17:  SELECTED QUARTERLY DATA (UNAUDITED)
1st Quarter
 2nd Quarter
 3rd Quarter
 4th Quarter
 Total
Fiscal year 2013         
Net sales
$2,657
 
$3,104
 
$2,791
 
$3,614
 
$12,166
Same-store sales percentage change1
2.7% 4.4% 0.1% 2.6% 2.5%
Credit card revenues92
 92
 93
 97
 374
Gross profit2
984
 1,100
 1,000
 1,345
 4,429
Selling, general and administrative expenses(801) (857) (840) (955) (3,453)
Earnings before income taxes236
 298
 218
 437
 1,189
Net earnings145
 184
 137
 268
 734
Earnings per basic share
$0.74
 
$0.94
 
$0.70
 
$1.39
 
$3.77
Earnings per diluted share
$0.73
 
$0.93
 
$0.69
 
$1.37
 
$3.71
1st Quarter
 2nd Quarter
 3rd Quarter
 4th Quarter
 Total    
         
Fiscal year 2012                  
Net sales
$2,535
 
$2,918
 
$2,713
 
$3,596
 
$11,762

$2,535
 
$2,918
 
$2,713
 
$3,596
 
$11,762
Same-store sales percentage change1
8.5% 4.5% 10.7% 6.3% 7.3%8.5% 4.5% 10.7% 6.3% 7.3%
Credit card revenues94
 91
 95
 106
 386
90
 88
 92
 102
 372
Gross profit2
951
 1,039
 983
 1,357
 4,330
951
 1,039
 983
 1,357
 4,330
Selling, general and administrative expenses:         
Retail721
 778
 755
 912
 3,166
Credit44
 62
 46
 53
 205
Selling, general and administrative expenses(761) (837) (798) (961) (3,357)
Earnings before income taxes240
 250
 239
 456
 1,185
240
 250
 239
 456
 1,185
Net earnings149
 156
 146
 284
 735
149
 156
 146
 284
 735
Earnings per basic share
$0.72
 
$0.76
 
$0.73
 
$1.43
 
$3.62

$0.72
 
$0.76
 
$0.73
 
$1.43
 
$3.62
Earnings per diluted share
$0.70
 
$0.75
 
$0.71
 
$1.40
 
$3.56

$0.70
 
$0.75
 
$0.71
 
$1.40
 
$3.56
         
Fiscal year 2011         
Net sales
$2,229
 
$2,716
 
$2,383
 
$3,169
 
$10,497
Same-store sales percentage change1
6.5% 7.3% 7.9% 7.1% 7.2%
Credit card revenues94
 94
 95
 97
 380
Gross profit2
844
 993
 872
 1,196
 3,905
Selling, general and administrative expenses:         
Retail611
 708
 670
 818
 2,807
Credit55
 59
 57
 58
 229
Earnings before income taxes241
 290
 209
 379
 1,119
Net earnings145
 175
 127
 236
 683
Earnings per basic share
$0.66
 
$0.81
 
$0.60
 
$1.13
 
$3.20
Earnings per diluted share
$0.65
 
$0.80
 
$0.59
 
$1.11
 
$3.14
1 Same-store sales include sales from stores that have been open at least one full year at the beginning of the year. Fiscal year 2012 includes an extra week (the 53rd week) in the fourth quarter as a result of our 4-5-4 retail reporting calendar. The 53rd week is not included in same-store sales calculations. We also include sales from our Nordstrom online store in same-store sales because of the integration of our Nordstrom full-line stores and online store.store as well as HauteLook beginning in 2013.
2 Gross profit is calculated as net sales less cost of sales and related buying and occupancy costs (for all segments).



Nordstrom, Inc. and subsidiaries6162




Item 9. Changes in and Disagreements With Accountants on Accounting and Financial Disclosure.
None.

Item 9A. Controls and Procedures.
DISCLOSURE CONTROLS AND PROCEDURES
As of the end of the period covered by this Annual Report on Form 10-K, the Company performed an evaluation under the supervision and with the participation of management, including our President and Chief Financial Officer, of the design and effectiveness of our disclosure controls and procedures (as defined in rules 13a-15(e) or 15d-15(e) under the Securities Exchange Act of 1934 (the "Exchange Act"“Exchange Act”)). Based upon that evaluation, our President and Chief Financial Officer concluded that, as of the end of the period covered by this Annual Report, our disclosure controls and procedures were effective in the timely and accurate recording, processing, summarizing and reporting of material financial and non-financial information within the time periods specified within the Commission'sCommission’s rules and forms. Our President and Chief Financial Officer also concluded that our disclosure controls and procedures were effective to ensure that information required to be disclosed in the reports that we file or submit under the Exchange Act is accumulated and communicated to our management, including our President and Chief Financial Officer, to allow timely decisions regarding required disclosure.
CHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING
There have been no changes in our internal control over financial reporting (as defined in Rules 13a-15(f) or 15d-15(f) of the Exchange Act) during our most recently completed fiscal quarter that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
MANAGEMENT'SMANAGEMENT’S REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING
Our management is responsible for establishing and maintaining adequate internal control over financial reporting, as is defined in the Securities Exchange Act of 1934. These internal controls are designed to provide reasonable assurance that the reported financial information is presented fairly, that disclosures are adequate and that the judgments inherent in the preparation of financial statements are reasonable. There are inherent limitations in the effectiveness of any system of internal control, including the possibility of human error and overriding of controls. Consequently, an effective internal control system can only provide reasonable, not absolute, assurance with respect to reporting financial information.
Management conducted an evaluation of the effectiveness of our internal control over financial reporting based on the framework and criteria established in Internal Control – Integrated Framework (1992), issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this evaluation, management concluded that the Company'sCompany’s internal control over financial reporting was effective as of February 2, 2013.1, 2014.
Deloitte & Touche LLP, an independent registered public accounting firm, is retained to audit Nordstrom'sNordstrom’s consolidated financial statements and the effectiveness of the Company'sCompany’s internal control over financial reporting. They have issued an attestation report on the Company'sCompany’s internal control over financial reporting as of February 2, 2013,1, 2014, which is included herein.



62Nordstrom, Inc. and subsidiaries63




REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Board of Directors and Shareholders of Nordstrom, Inc.
Seattle, Washington
We have audited the internal control over financial reporting of Nordstrom, Inc. and subsidiaries (the "Company"“Company”) as of February 2, 2013,1, 2014, based on criteria established in Internal Control – Integrated Framework (1992), issued by the Committee of Sponsoring Organizations of the Treadway Commission. The Company'sCompany’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management'sManagement’s Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company'sCompany’s internal control over financial reporting based on our audit.
We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
A company'scompany’s internal control over financial reporting is a process designed by, or under the supervision of, the company'scompany’s principal executive and principal financial officers, or persons performing similar functions, and effected by the company'scompany’s board of directors, management, and other personnel to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company'scompany’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company'scompany’s assets that could have a material effect on the financial statements.
Because of the inherent limitations of internal control over financial reporting, including the possibility of collusion or improper management override of controls, material misstatements due to error or fraud may not be prevented or detected on a timely basis. Also, projections of any evaluation of the effectiveness of the internal control over financial reporting to future periods are subject to the risk that the controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of February 2, 2013,1, 2014, based on the criteria established in Internal Control – Integrated Framework (1992) issued by the Committee of Sponsoring Organizations of the Treadway Commission.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated financial statements as of and for the year ended February 2, 20131, 2014 of the Company and our report dated March 18, 201317, 2014 expressed an unqualified opinion on those financial statements.

/s/ Deloitte & Touche LLP
Seattle, Washington
March 18, 201317, 2014




Nordstrom, Inc. and subsidiaries6364




Item 9B. Other Information.
None.

PART III

Item 10. Directors, Executive Officers and Corporate Governance.
The information required under this item is included in the following sections of our Proxy Statement for our 20132014 Annual Meeting of Shareholders, the sections of which sections are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year:
Executive Officers
Director Elections
Board Committees and Charters
Director Nominating Process
Website Access to Corporate Governance Documents
Section 16(a) Beneficial Ownership Reporting Compliance
Corporate Governance
The certifications of our President and Chief Financial Officer required pursuant to Sections 302 and 906 of the Sarbanes-Oxley Act of 2002 are included as exhibits to this Annual Report on Form 10-K and were included as exhibits to each of our quarterly reports on Form 10-Q. Our President certified to the New York Stock Exchange ("NYSE"(“NYSE”) on May 21, 201223, 2013 pursuant to Section 303A.12(a) of the NYSE'sNYSE’s listing standards, that he was not aware of any violation by the Company of the NYSE'sNYSE’s corporate governance listing standards as of that date.

Item 11. Executive Compensation.
The information required under this item is included in the following sections of our Proxy Statement for our 20132014 Annual Meeting of Shareholders, the sections of which sections are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year:
Compensation of Executive Officers
Compensation Discussion and Analysis
Director Compensation
Compensation Committee Interlocks and Insider Participation

Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters.
The information required under this item is included in the following sections of our Proxy Statement for our 20132014 Annual Meeting of Shareholders, the sections of which sections are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year:
Security Ownership of Certain Beneficial Owners and Management
Equity Compensation Plans

Item 13. Certain Relationships and Related Transactions, and Director Independence.
The information required under this item is included in the following sections of our Proxy Statement for our 20132014 Annual Meeting of Shareholders, the sections of which sections are incorporated by reference herein and will be filed within 120 days after the end of our fiscal year:
Election of Directors
Certain Relationships and Related Transactions

Item 14. Principal Accounting Fees and Services.
The information required under this item is included in the following section of our Proxy Statement for our 20132014 Annual Meeting of Shareholders, the section of which section is incorporated by reference herein and will be filed within 120 days after the end of our fiscal year:
Ratification of the Appointment of Independent Registered Public Accounting Firm




64Nordstrom, Inc. and subsidiaries65




PART IV

Item 15. Exhibits and Financial Statement Schedules.
The following information required under this item is filed as part of this report:
(a)1. FINANCIAL STATEMENTS
 Page
Report of Independent Registered Public Accounting Firm
Consolidated Statements of Earnings
Consolidated Statements of Comprehensive Earnings
Consolidated Balance Sheets
Consolidated Statements of Shareholders'Shareholders’ Equity
Consolidated Statements of Cash Flows
Management'sManagement’s Report on Internal Control Over Financial Reporting62
Report of Independent Registered Public Accounting Firm63
(a)3. EXHIBITS
Exhibits are incorporated herein by reference or are filed with this report as set forth in the Index to Exhibits on pages 6869 through 74 hereof.
All other schedules and exhibits are omitted because they are not applicable, not required or because the information required has been given as part of this report.



Nordstrom, Inc. and subsidiaries6566




SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
 NORDSTROM, INC. 
 (Registrant) 
    
  /s/   /s/                  Michael G.  Koppel
   Michael G. Koppel
  Executive Vice President and Chief Financial Officer
 (Principal Financial Officer)

Date: March 18, 201317, 2014
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the date indicated.

Principal Financial Officer: Principal Executive Officer:
      
/s/ Michael G. Koppel /s/Blake W. Nordstrom
Michael G. Koppel  Blake W. Nordstrom
Executive Vice President and Chief Financial Officer  President
      
Principal Accounting Officer:   
      
/s/ James A. Howell   
James A. Howell   
Vice President, Finance   
      
Directors:   
      
/s/ Phyllis J. Campbell /s/Michelle M. Ebanks
Phyllis J. Campbell  Michelle M. Ebanks
Director  Director
      
/s/ Enrique Hernandez, Jr. /s/Robert G. Miller
Enrique Hernandez, Jr.  Robert G. Miller
Chairman of the Board of Directors  Director
      
/s/ Blake W. Nordstrom /s/Erik B. Nordstrom
Blake W. Nordstrom  Erik B. Nordstrom
Director  Director
      
/s/ Peter E. Nordstrom /s/Philip G. Satre
Peter E. Nordstrom  Philip G. Satre
Director  Director
      
/s/ B. Kevin TurnerBrad D. Smith /s/Robert D. Walter
B. Kevin Turner
Brad D. Smith  Robert D. WalterB. Kevin Turner
Director  Director
      
/s/ Robert D. Walter/s/Alison A. Winter
Robert D. Walter  
Alison A. Winter
Director  Director
      
      
Date:March 18, 201317, 2014   



66Nordstrom, Inc. and subsidiaries67




CONSENT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
We consent to the incorporation by reference in Registration Statement Nos. 333-166961, 333-161803, 333-63403, 333-40064, 333-40066, 333-79791, 333-101110, 333-118756, 333-146049, 333-174336, 333-173020 and 333-173020333-189301 on Form S-8 and 333-173179 and 333-177175 on Form S-3 of our reports dated March 18, 201317, 2014, relating to the consolidated financial statements of Nordstrom, Inc. and subsidiaries, and the effectiveness of Nordstrom, Inc.'s and subsidiaries’ internal control over financial reporting, appearing in the Annual Report on Form 10-K of Nordstrom, Inc. for the year ended February 2, 20131, 2014.

/s/ Deloitte & Touche LLP
Seattle, Washington
March 18, 201317, 2014



Nordstrom, Inc. and subsidiaries6768

Nordstrom, Inc. and Subsidiaries
Exhibit Index

  Exhibit Method of Filing
1.1Underwriting Agreement dated October 5, 2011, by and among the Company and Merrill Lynch, Pierce, Fenner & Smith Incorporated and Wells Fargo Securities, LLC, as representatives of the several underwriters of the NotesIncorporated by reference from the Registrant's Form 8-K filed on October 11, 2011, Exhibit 1.1
3.1Articles of Incorporation as amended and restated on May 25, 2005 Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on May 31, 2005, Exhibit 3.1
   
3.2Bylaws, as amended and restated on November 19, 2008 Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on November 24, 2008, Exhibit 3.1
   
4.1Indenture between Registrant and Norwest Bank Colorado, N.A., as trustee, dated March 11, 1998 Incorporated by reference from Registration No. 333-47035, Exhibit 4.1
   
4.2Series 2007-2 Note purchase agreement, dated as of April 25, 2007, by and between Nordstrom Credit Card Master Note Trust II and J.P. Morgan Securities Inc. and Greenwich Capital Markets, Inc., as representative of the initial purchasersIncorporated by reference from the Registrant's Form 8-K filed on May 1, 2007, Exhibit 4.2
 
4.34.2Amended and Restated Master Indenture, dated as of May 1, 2007, by and between Nordstrom Credit Card Master Note Trust II and Wells Fargo Bank, National Association, as indenture trustee Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on May 8, 2007, Exhibit 4.1
   
4.4Series 2007-2 Indenture Supplement, dated as of May 1, 2007, by and between Nordstrom Credit Card Master Note Trust II and Wells Fargo Bank, National Association, as indenture trusteeIncorporated by reference from the Registrant's Form 8-K filed on May 8, 2007, Exhibit 4.3
 
4.54.3Series 2011-1 Indenture Supplement, dated as of November 22, 2011, by and between Nordstrom Credit Card Master Note Trust II and Wells Fargo Bank, National Association, as indenture trustee Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on November 28, 2011, Exhibit 4.2
   
4.6Note Purchase Agreement, dated as of November 13, 2009, by and between Nordstrom Credit Card Receivables II LLC, Nordstrom fsb, Nordstrom Credit, Inc., Falcon Asset Securitization Company, LLC and J.P. Morgan Chase Bank, N.A.Incorporated by reference from the Registrant's Form 8-K filed on November 18, 2009, Exhibit 4.2
 
4.7First Amendment to the Note Purchase Agreement dated November 13, 2009, by and between Nordstrom Credit Card Receivables II LLC, Nordstrom fsb, Nordstrom Credit, Inc., Falcon Asset Securitization Company, LLC and J.P. Morgan Chase Bank, N.A., dated January 20, 2010Incorporated by reference from the Registrant's Form 8-K filed on January 21, 2010, Exhibit 4.1
4.8Second Amendment to the Note Purchase Agreement dated November 13, 2009, by and between Nordstrom Credit Card Receivables II LLC, Nordstrom fsb, Nordstrom Credit, Inc., the conduit purchasers from time to time party thereto, the committed purchasers from time to time party thereto, the agents from time to time party thereto, and the administrative agent, dated January 11, 2011Incorporated by reference from the Registrant's Form 8-K filed on January 13, 2011, Exhibit 4.1
4.94.4Note Purchase Agreement, dated as of November 16, 2011, by and between Nordstrom Credit Card Receivables II LLC, Nordstrom fsb, Nordstrom Credit, Inc., RBS Securities Inc. and J.P. Morgan Securities LLC Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on November 28, 2011, Exhibit 4.1
   
4.104.5Form of 6.25% Note due January 2018 Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on December 3, 2007, Exhibit 4.1
   
4.114.6Form of 6.75% Note due June 2014 Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on May 26, 2009, Exhibit 4.1
    
4.124.7Form of 4.75% Note due May 1, 2020 Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on April 23, 2010, Exhibit 4.1
    


68




ExhibitMethod of Filing
4.134.8Form of 4.00% Note due 2021 Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on October 11, 2011, Exhibit 4.1
    
10.1*Nordstrom 401(k) Plan & Profit Sharing, amended and restated on August 27, 2008 Incorporated by reference from the Registrant'sRegistrant’s Quarterly Report on Form 10-Q for the quarter ended November 1, 2008, Exhibit 10.1
   
10.2*Amendment 2009-1 to the Nordstrom 401(k) Plan & Profit Sharing Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on March 3, 2009, Exhibit 10.5
   
10.3*Amendment 2009-2 to the Nordstrom 401(k) Plan & Profit Sharing Incorporated by reference from the Registrant'sRegistrant’s Form 10-Q for the quarter ended May 1, 2010, Exhibit 10.2
   
10.4*Amendment 2009-3 to the Nordstrom 401(k) Plan & Profit Sharing Incorporated by reference from the Registrant'sRegistrant’s Form 10-Q for the quarter ended May 1, 2010, Exhibit 10.3
   
10.5*Amendment 2010-1 to the Nordstrom 401(k) Plan & Profit Sharing Incorporated by reference from the Registrant'sRegistrant’s Form 10-Q for the quarter ended May 1, 2010, Exhibit 10.4
   
10.6*Amendment 2010-2 to the Nordstrom 401(k) Plan & Profit Sharing Incorporated by reference from the Registrant'sRegistrant’s Form 10-Q for the quarter ended May 1, 2010, Exhibit 10.5
   
10.7*Amendment 2010-3 to the Nordstrom 401(k) Plan & Profit Sharing Incorporated by reference from the Registrant'sRegistrant’s Form 10-Q for the quarter ended April 30, 2011, Exhibit 10.1
   
10.8*Amendment 2011-1 to the Nordstrom 401(k) Plan & Profit Sharing Incorporated by reference from the Registrant'sRegistrant’s Form 10-K for the year ended January 28, 2012, Exhibit 10.8
   
10.9*Amendment 2012-1 to the Nordstrom 401(k) Plan & Profit Sharing Incorporated by reference from the Registrant'sRegistrant’s Form 10-Q for the quarter ended April 28, 2012, Exhibit 10.3
    
10.10*Amendment 2012-1A to the Participant Loan Program of the Nordstrom 401(k) Plan & Profit Sharing Incorporated by reference from the Registrant'sRegistrant’s Form 10-K11-K for the year ended January 28,December 31, 2012, Exhibit 10.9
10.11*Nordstrom, Inc. Executive Management Group Bonus PlanIncorporated by reference from the Registrant's definitive proxy statement filed with the Commission on April 15, 2004
10.12*Nordstrom, Inc. Executive Management Bonus PlanIncorporated by reference from the Registrant's Form 10-Q for the quarter ended May 2, 2009, Exhibit 10.699.12
    
10.13*10.11*Amended and RestatedAmendment 2012-2 to the Nordstrom Inc. Executive Management Bonus401(k) Plan & Profit Sharing Incorporated by reference from the Registrant'sRegistrant’s Form DEF 14A filed on March 30, 2012
10.14*Nordstrom Executive Deferred Compensation Plan (2007)Incorporated by reference from the Registrant's Form 8-K filed on November 19, 2007, Exhibit 10.40
10.15*Amendment 2008-1 to the Nordstrom Executive Deferred Compensation Plan (2007)Incorporated by reference from the Registrant's Form 8-K filed on November 24, 2008, Exhibit 10.2
10.16*Amendment 2008-2 to the Nordstrom Executive Deferred Compensation PlanIncorporated by reference from the Registrant's Form S-8 filed on September 9, 2009, Exhibit 10.4
10.17*Amendment 2010-2 to the Nordstrom Executive Deferred Compensation Plan (2007 Restatement)Incorporated by reference from the Registrant's Form 8-K filed on December 23, 2010, Exhibit 10.1
10.18*Nordstrom, Inc. Employee Stock Purchase Plan, amended and restated on August 27, 2008Incorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended November 1, 2008, Exhibit 10.2
10.19*Nordstrom, Inc. Employee Stock Purchase Plan (2011 Restatement)Incorporated by reference to Appendix A to the Registrant's Form DEF 14A filed on March 31, 2011
10.20*1997 Nordstrom Stock Option Plan, amended and restated on February 16, 2000Incorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended August 2, 2003, Exhibit 10.1
10.21*Form of Notice of 2002 Stock Option Grant and Stock Option Agreement under the Nordstrom, Inc. 1997 Equity Incentive PlanIncorporated by reference from the Registrant's Annual Report on Form 10-K11-K for the year ended February 2, 2008,December 31, 2012, Exhibit 10.4199.13
 
* This*This exhibit is a management contract, compensatory plan or arrangement


Nordstrom, Inc. and subsidiaries 69




  Exhibit Method of Filing
10.12*Amendment to the Participant Loan Program of the Nordstrom 401(k) Plan & Profit SharingIncorporated by reference from the Registrant’s Form 10-K for the year ended January 28, 2012, Exhibit 10.9
10.13*Nordstrom, Inc. Executive Management Group Bonus PlanIncorporated by reference from the Registrant’s definitive proxy statement filed with the Commission on April 15, 2004
10.14*Nordstrom, Inc. Executive Management Bonus PlanIncorporated by reference from the Registrant’s Form 10-Q for the quarter ended May 2, 2009, Exhibit 10.6
10.15*Amended and Restated Nordstrom, Inc. Executive Management Bonus PlanIncorporated by reference from the Registrant’s Form DEF 14A filed on March 30, 2012
10.16*Nordstrom Executive Deferred Compensation Plan (2007)Incorporated by reference from the Registrant’s Form 8-K filed on November 19, 2007, Exhibit 10.40
10.17*Amendment 2008-1 to the Nordstrom Executive Deferred Compensation Plan (2007)Incorporated by reference from the Registrant’s Form 8-K filed on November 24, 2008, Exhibit 10.2
10.18*Amendment 2008-2 to the Nordstrom Executive Deferred Compensation PlanIncorporated by reference from the Registrant’s Form S-8 filed on September 9, 2009, Exhibit 10.4
10.19*Amendment 2010-2 to the Nordstrom Executive Deferred Compensation Plan (2007 Restatement)Incorporated by reference from the Registrant’s Form 8-K filed on December 23, 2010, Exhibit 10.1
10.20*Amendment 2013-1 to the Nordstrom Executive Compensation Plan (2007 Restatement)Incorporated by reference from the Registrant’s Form 8-K/A filed on November 26, 2013, Exhibit 10.1
10.21*Nordstrom, Inc. Employee Stock Purchase Plan, amended and restated on August 27, 2008Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended November 1, 2008, Exhibit 10.2
10.22*Nordstrom, Inc. Employee Stock Purchase Plan (2011 Restatement)Incorporated by reference to Appendix A to the Registrant’s Form DEF 14A filed on March 31, 2011
10.23*1997 Nordstrom Stock Option Plan, amended and restated on February 16, 2000Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended August 2, 2003, Exhibit 10.1
10.24*Form of Notice of 2002 Stock Option Grant and Stock Option Agreement under the Nordstrom, Inc. 1997 Equity Incentive PlanIncorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended February 2, 2008, Exhibit 10.41
10.25*Form of Notice of 2003 Stock Option Grant and Stock Option Agreement under the Nordstrom, Inc. 1997 Equity Incentive Plan Incorporated by reference from the Registrant'sRegistrant’s Annual Report on Form 10-K for the year ended February 2, 2008, Exhibit 10.42
    
10.23*10.26*Form of Notice of 2004 Stock Option Grant and Stock Option Agreement under the Nordstrom, Inc. 1997 Equity Incentive Plan Incorporated by reference from the Registrant'sRegistrant’s Annual Report on Form 10-K for the year ended February 2, 2008, Exhibit 10.43
    
10.24*10.27*2004 Equity Incentive Plan Incorporated by reference from the Registrant'sRegistrant’s definitive proxy statement filed with the Commission on April 15, 2004
    
10.25*10.28*Nordstrom, Inc. 2004 Equity Incentive Plan (2007 Amendment) Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on November 19, 2007, Exhibit 10.44
   
10.26*10.29*Nordstrom, Inc. 2004 Equity Incentive Plan (2008 Amendment) Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on November 24, 2008, Exhibit 10.1
   
10.27*10.30*Form of Notice of 2005 Stock Option Grant and Stock Option Agreement under the Nordstrom, Inc. 2004 Equity Incentive Plan Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on March 1, 2005, Exhibit 10.1
   
10.28*10.31*Form of Notice of 2006 Stock Option Grant and Stock Option Agreement under the Nordstrom, Inc. 2004 Equity Incentive Plan Incorporated by reference from the Registrant'sRegistrant’s Annual Report on Form 10-K for the year ended February 2, 2008, Exhibit 10.45
   
10.29*10.32*2007 Stock Option Notice Award Agreement and Form of Notice Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on February 26, 2007, Exhibit 10.1
 
10.30*2008 Stock Option Notice Award Agreement and Form of NoticeIncorporated by reference from the Registrant's Form 8-K filed on February 22, 2008, Exhibit 10.1
10.31*2009 Nonqualified Stock Option Grant Agreement and Form of NoticeIncorporated by reference from the Registrant's Form 8-K filed on March 3, 2009, Exhibit 10.2
10.32*2010 Stock Option Award AgreementIncorporated by reference from the Registrant's Form 8-K filed on November 24, 2009, Exhibit 10.1
10.33*Nordstrom, Inc. 2010 Equity Incentive PlanIncorporated by reference to Appendix A to the Registrant's Form DEF 14A filed on April 8, 2010
10.34*Form of 2011 Stock Option Award AgreementIncorporated by reference from the Registrant's Form 8-K filed on November 19, 2010, Exhibit 10.1
10.35*Form of 2012 Nonqualified Stock Option Grant AgreementIncorporated by reference from the Registrant's Form 8-K filed on November 18, 2011, Exhibit 10.1
10.36*Form of 2013 Nonqualified Stock Option Grant AgreementIncorporated by reference from the Registrant's Form 8-K filed on November 14, 2012, Exhibit 10.1
10.37*Nordstrom, Inc. Leadership Separation Plan (Effective March 1, 2005)Incorporated by reference from the Registrant's Annual Report on Form 10-K for the year ended January 29, 2005, Exhibit 10.43
10.38*Amendment 2006-1 to the Nordstrom, Inc. Leadership Separation PlanIncorporated by reference from the Registrant's Annual Report on Form 10-K for the year ended February 2, 2008, Exhibit 10.56
10.39*Amendment 2008-1, Nordstrom, Inc. Leadership Separation PlanIncorporated by reference from the Registrant's Form 8-K filed on November 24, 2008, Exhibit 10.3
10.40*Amendment 2011-1 to the Nordstrom Leadership Separation PlanIncorporated by reference from the Registrant's Form 8-K filed on August 25, 2011, Exhibit 10.1
10.41*2008 Performance Share Unit Agreement and Form of NoticeIncorporated by reference from the Registrant's Form 8-K filed on February 22, 2008, Exhibit 10.2
10.42*2009 Performance Share Unit Award Agreement and Form of NoticeIncorporated by reference from the Registrant's Form 8-K filed on March 3, 2009, Exhibit 10.3
* This*This exhibit is a management contract, compensatory plan or arrangement


70




  Exhibit Method of Filing
10.33*2008 Stock Option Notice Award Agreement and Form of NoticeIncorporated by reference from the Registrant’s Form 8-K filed on February 22, 2008, Exhibit 10.1
10.34*2009 Nonqualified Stock Option Grant Agreement and Form of NoticeIncorporated by reference from the Registrant’s Form 8-K filed on March 3, 2009, Exhibit 10.2
10.35*Form of 2014 Nonqualified Stock Option Grant AgreementIncorporated by reference from the Registrant’s Form 8-K filed on March 4, 2014, Exhibit 10.1
10.36*2010 Stock Option Award AgreementIncorporated by reference from the Registrant’s Form 8-K filed on November 24, 2009, Exhibit 10.1
10.37*Nordstrom, Inc. 2010 Equity Incentive PlanIncorporated by reference to Appendix A to the Registrant’s Form DEF 14A filed on April 8, 2010
10.38*Nordstrom, Inc. 2010 Equity Incentive Plan as amended February 27, 2013Incorporated by reference to Appendix A to the Registrant’s Form DEF 14A filed on April 1, 2013
10.39*Nordstrom, Inc. 2010 Equity Incentive Plan as amended and restated February 26, 2014Incorporated by reference from the Registrant’s Form 8-K filed on March 4, 2014, Exhibit 10.4
10.40*Form of 2011 Stock Option Award AgreementIncorporated by reference from the Registrant’s Form 8-K filed on November 19, 2010, Exhibit 10.1
10.41*Form of 2012 Nonqualified Stock Option Grant AgreementIncorporated by reference from the Registrant’s Form 8-K filed on November 18, 2011, Exhibit 10.1
10.42*Form of 2013 Nonqualified Stock Option Grant AgreementIncorporated by reference from the Registrant’s Form 8-K filed on November 14, 2012, Exhibit 10.1
10.43*Nordstrom, Inc. Leadership Separation Plan (Effective March 1, 2005)Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended January 29, 2005, Exhibit 10.43
10.44*Amendment 2006-1 to the Nordstrom, Inc. Leadership Separation PlanIncorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended February 2, 2008, Exhibit 10.56
10.45*Amendment 2008-1, Nordstrom, Inc. Leadership Separation PlanIncorporated by reference from the Registrant’s Form 8-K filed on November 24, 2008, Exhibit 10.3
10.46*Amendment 2011-1 to the Nordstrom Leadership Separation PlanIncorporated by reference from the Registrant’s Form 8-K filed on August 25, 2011, Exhibit 10.1
10.47*Amendment 2013-1 to the Nordstrom Leadership Separation PlanIncorporated by reference from the Registrant’s Form 8-K filed on March 5, 2013, Exhibit 10.1
10.48*2008 Performance Share Unit Agreement and Form of NoticeIncorporated by reference from the Registrant’s Form 8-K filed on February 22, 2008, Exhibit 10.2
10.49*2009 Performance Share Unit Award Agreement and Form of NoticeIncorporated by reference from the Registrant’s Form 8-K filed on March 3, 2009, Exhibit 10.3
10.50*2010 Performance Share Unit Award Agreement Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on November 24, 2009, Exhibit 10.2
    
10.44*10.51*Form of 2011 Performance Share Unit Award Agreement Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on November 19, 2010, Exhibit 10.2
   
10.45*10.52*Form of 2012 Performance Share Unit Agreement Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on November 18, 2011, Exhibit 10.2
    
10.46*10.53*Form of 2013 Performance Share Unit Award Agreement Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on November 14, 2012, Exhibit 10.2
   
10.47*Nordstrom Supplemental Executive Retirement Plan (2008)Incorporated by reference from the Registrant's Form 8-K filed on November 24, 2008, Exhibit 10.4
 
10.48*Amendment 2009-1 to the Nordstrom Supplemental Executive Retirement PlanIncorporated by reference from the Registrant's Form 8-K filed on March 3, 2009, Exhibit 10.4
10.49Nordstrom Directors Deferred Compensation Plan (2002 Restatement)Incorporated by reference from the Registrant's Annual Report on Form 10-K for the year ended January 31, 2004, Exhibit 10.55
10.50Nordstrom Directors Deferred Compensation Plan (2007)Incorporated by reference from the Registrant's Form 8-K filed on November 19, 2007, Exhibit 10.41
10.51Amendment 2009-1 to the Nordstrom Directors Deferred Compensation PlanIncorporated by reference from the Registrant's Form S-8 filed on September 9, 2009, Exhibit 10.5
10.522009 Form of Independent Director Indemnification AgreementIncorporated by reference from the Registrant's Form 8-K filed on March 3, 2009, Exhibit 10.1
10.532010 Form of Independent Director Indemnification AgreementIncorporated by reference from the Registrant's Annual Report on Form 10-K for the year ended January 29, 2011, Exhibit 10.78
10.54The 2002 Nonemployee Director Stock Incentive PlanIncorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended July 31, 2002, Exhibit 10.1
10.55Nordstrom, Inc. 2002 Nonemployee Director Stock Incentive Plan (2007 Amendment)Incorporated by reference from the Registrant's Form 8-K filed on November 19, 2007, Exhibit 10.39
10.5610.54*Form of Restricted Stock Award under the 2002 Nonemployee Director Stock Incentive PlanIncorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended November 3, 2007, Exhibit 10.1
10.57Form of 2012 Restricted Stock Unit AgreementIncorporated by reference from the Registrant's Form 8-K filed on November 18, 2011, Exhibit 10.3
10.58Form of 2013 Restricted Stock2014 Performance Share Unit Award Agreement Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on November 14, 2012,March 4, 2014, Exhibit 10.3
 
10.59Promissory Note dated April 18, 2002 between 1700 Seventh, L.P. and New York Life Insurance CompanyIncorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended April 30, 2002, Exhibit 10.2
10.60Promissory Note dated April 18, 2002 between 1700 Seventh, L.P. and Life Investors Insurance Company of America
Incorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended April 30, 2002, Exhibit 10.3
10.61Guaranty Agreement dated April 18, 2002 between Registrant, New York Life Insurance Company and Life Investors Insurance Company of AmericaIncorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended April 30, 2002, Exhibit 10.4
10.62Commitment of Nordstrom, Inc. to Nordstrom fsb dated June 17, 2004Incorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended July 31, 2004, Exhibit 10.4
* This*This exhibit is a management contract, compensatory plan or arrangement


Nordstrom, Inc. and subsidiaries 71




  Exhibit Method of Filing
10.55*Nordstrom Supplemental Executive Retirement Plan (2008)Incorporated by reference from the Registrant’s Form 8-K filed on November 24, 2008, Exhibit 10.4
10.56*Amendment 2009-1 to the Nordstrom Supplemental Executive Retirement PlanIncorporated by reference from the Registrant’s Form 8-K filed on March 3, 2009, Exhibit 10.4
10.57Nordstrom Directors Deferred Compensation Plan (2002 Restatement)Incorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended January 31, 2004, Exhibit 10.55
10.58Nordstrom Directors Deferred Compensation Plan (2007)Incorporated by reference from the Registrant’s Form 8-K filed on November 19, 2007, Exhibit 10.41
10.59Amendment 2009-1 to the Nordstrom Directors Deferred Compensation PlanIncorporated by reference from the Registrant’s Form S-8 filed on September 9, 2009, Exhibit 10.5
10.602009 Form of Independent Director Indemnification AgreementIncorporated by reference from the Registrant’s Form 8-K filed on March 3, 2009, Exhibit 10.1
10.612010 Form of Independent Director Indemnification AgreementIncorporated by reference from the Registrant’s Annual Report on Form 10-K for the year ended January 29, 2011, Exhibit 10.78
10.62The 2002 Nonemployee Director Stock Incentive PlanIncorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended July 31, 2002, Exhibit 10.1
10.63Nordstrom, Inc. 2002 Nonemployee Director Stock Incentive Plan (2007 Amendment)Incorporated by reference from the Registrant’s Form 8-K filed on November 19, 2007, Exhibit 10.39
10.64Form of Restricted Stock Award under the 2002 Nonemployee Director Stock Incentive PlanIncorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended November 3, 2007, Exhibit 10.1
10.65Form of 2012 Restricted Stock Unit AgreementIncorporated by reference from the Registrant’s Form 8-K filed on November 18, 2011, Exhibit 10.3
10.66Form of 2013 Restricted Stock Unit Award AgreementIncorporated by reference from the Registrant’s Form 8-K filed on November 14, 2012, Exhibit 10.3
10.67Form of 2014 Restricted Stock Unit Award AgreementIncorporated by reference from the Registrant’s Form 8-K filed on March 4, 2014, Exhibit 10.2
10.68Commitment of Nordstrom, Inc. to Nordstrom fsb dated June 17, 2004Incorporated by reference from the Registrant’s Quarterly Report on Form 10-Q for the quarter ended July 31, 2004, Exhibit 10.4
10.69Nordstrom fsb Segregated Earmarked Deposit Agreement and Security Agreement by and between Nordstrom fsb and Nordstrom, Inc. dated July 1, 2004 Incorporated by reference from the Registrant'sRegistrant’s Quarterly Report on Form 10-Q for the quarter ended July 31, 2004, Exhibit 10.5
    
10.64Merchant Agreement dated August 30, 1991 between Registrant and Nordstrom National Credit BankIncorporated by reference from the Registrant's Quarterly Report on Form 10-Q for the quarter ended July 31, 1991, Exhibit 10.1
10.65First Amendment to Merchant Agreement and Operating Procedures dated August 30, 1991 between Registrant and Nordstrom National Credit Bank, dated March 1, 2000Incorporated by reference from the Registrant's Annual Report on Form 10-K for the year ended February 2, 2008, Exhibit 10.32
10.66Second Amendment to Merchant Agreement and Operating Procedures dated August 30, 1991 between Registrant and Nordstrom National Credit Bank, dated March 2, 2000Incorporated by reference from the Registrant's Annual Report on Form 10-K for the year ended February 2, 2008, Exhibit 10.33
10.67Third Amendment to Merchant Agreement and Operating Procedures dated August 30, 1991 between Registrant and Nordstrom National Credit Bank, dated October 1, 2001Incorporated by reference from the Registrant's Annual Report on Form 10-K for the year ended February 2, 2008, Exhibit 10.34
10.68Fourth Amendment to Merchant Agreement and Operating Procedures dated August 30, 1991 between Registrant and Nordstrom National Credit Bank, dated November 1, 2002Incorporated by reference from the Registrant's Annual Report on Form 10-K for the year ended February 2, 2008, Exhibit 10.35
10.69Fifth Amendment to Merchant Agreement and Operating Procedures dated August 30, 1991 between Registrant and Nordstrom National Credit Bank, dated November 1, 2005Incorporated by reference from the Registrant's Annual Report on Form 10-K for the year ended February 2, 2008, Exhibit 10.36
10.70Sixth Amendment to Merchant Agreement and Operating Procedures dated August 30, 1991 between Registrant and Nordstrom National Credit Bank, dated May 1, 2007Incorporated by reference from the Registrant's Annual Report on Form 10-K for the year ended February 2, 2008, Exhibit 10.37
10.71Revolving Credit Facility Agreement dated August 14, 2009,March 21, 2013, between Registrant and each of the initial lenders named therein as Lenders; Bank of America, N.A., as Administrative Agent; Wells Fargo Bank, N.A.,National Association and U.S. Bank, National Association as Syndication Agent;Agents; and The Royal Bank of Scotland PLC and U.S. Bank National Association, as Co-Documentation Agents; and Banc of America Securities LLC and Wells Fargo Securities, LLC, as Joint Lead Arrangers and Co-Book ManagersDocumentation Agent Incorporated by reference from the Registrant's Form 10-Q for the quarter ended July 31, 2010, Exhibit 10.1
10.72Revolving Credit Facility Agreement dated June 23, 2011, between Registrant and each of the initial lenders named therein as Lenders; Bank of America Merrill Lynch, as Administrative Agent; Wells Fargo Bank, N.A., as Syndication Agent; and RBS Citizens, N.A. and U.S. Bank, National Association, as Documentation AgentsIncorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on June 23, 2011,March 26, 2013, Exhibit 10.1
10.73Officers' Certificate pursuant to Section 1.2 of the Indenture, dated as of December 3, 2007, between Nordstrom, Inc. and Wells Fargo Bank, N.A., in connection with the issuance of $400M 6.75% Notes due 2014Incorporated by reference from the Registrant's Form 10-Q for the quarter ended July 31, 2010, Exhibit 10.3
10.74Officers' Certificate pursuant to Section 5(h) of the Underwriting Agreement, dated May 20, 2009, among Nordstrom, Inc. and several underwriters, in connection with the issuance and sale of $400M 6.75% Notes due 2014Incorporated by reference from the Registrant's Form 10-Q for the quarter ended July 31, 2010, Exhibit 10.2
    
10.7510.71Performance Undertaking dated December 4, 2001 between Registrant and Bank One, N.A. Incorporated by reference from the Registrant'sRegistrant’s Annual Report on Form 10-K for the year ended January 31, 2002, Exhibit 10.38
    
10.7610.72Servicing Agreement, dated as of May 1, 2007, by and between Nordstrom fsb, and Nordstrom Credit, Inc. Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on May 8, 2007, Exhibit 99.2
 *This exhibit is a management contract, compensatory plan or arrangement



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  Exhibit Method of Filing
10.7710.73Amended and Restated Transfer and Servicing Agreement, dated as of May 1, 2007, by and between Nordstrom Credit Card Receivables II LLC, as transferor, Nordstrom fsb, as servicer, Wells Fargo Bank, National Association, as indenture trustee, and Nordstrom Credit Card Master Note Trust II, as issuer Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on May 8, 2007, Exhibit 99.4
   
10.7810.74Second Amended and Restated Trust Agreement, dated as of May 1, 2007, by and between Nordstrom Credit Card Receivables II LLC, as transferor, and Wilmington Trust Company, as owner trustee Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on May 8, 2007, Exhibit 99.5
   
10.7910.75Amended and Restated Administration Agreement, dated as of May 1, 2007, by and between Nordstrom Credit Card Master Note Trust II, as issuer, and Nordstrom fsb, as administrator Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on May 8, 2007, Exhibit 99.6
   
10.8010.76Amended and Restated Receivables Purchase Agreement, dated as of May 1, 2007, by and between Nordstrom Credit, Inc., as seller and Nordstrom Credit Card Receivables II LLC, as purchaser Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on May 8, 2007, Exhibit 99.3
   
10.8110.77Participation Agreement, dated as of May 1, 2007, by and between Nordstrom fsb, as seller and Nordstrom Credit, Inc., as purchaser Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on May 8, 2007, Exhibit 99.1
    
10.8210.78Confirmation of transaction between The Royal Bank of Scotland plc and Nordstrom Inc., dated as of December 22, 2009 Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on December 23, 2009, Exhibit 10.1
   
10.8310.79Confirmation of transaction between Wachovia Bank N.A. and Nordstrom Inc., dated as of December 22, 2009 Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on December 23, 2009, Exhibit 10.2
    
10.84Press release dated August 19, 2010 announcing that its Board of Directors authorized a $500 million share repurchase programIncorporated by reference from the Registrant's Form 8-K filed on August 19, 2010, Exhibit 99.1
10.8510.80Press release dated May 12, 2011 announcing that its Board of Directors authorized a $750 million share repurchase program Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on May 12, 2011, Exhibit 99.3
   
10.8610.81Press release dated February 17, 2012 announcing that its Board of Directors authorized an $800 million share repurchase program Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on February 21, 2012, Exhibit 99.1
    
10.8710.82Press release dated February 27, 2013 announcing that its Board of Directors authorized an $800 million share repurchase program Incorporated by reference from the Registrant'sRegistrant’s Form 8-K filed on February 28, 2013, Exhibit 99.1
    
10.83Historical Statement of Earnings and segment data for fiscal year 2012 reclassified for consistency with our current view of business performanceIncorporated by reference from the Registrant’s Form 8-K filed on May 16, 2013, Exhibit 99.2
10.84Historical Statement of Earnings and Operating Results for fiscal year 2012 by quarter reclassified for consistency with our current view of business performanceIncorporated by reference from the Registrant’s Form 10-Q for the quarter ended May 4, 2013, Exhibit 99.2
10.85Press release dated December 3, 2013 announcing the pricing of a private offering of 2044 NotesIncorporated by reference from the Registrant’s Form 8-K filed on December 4, 2013, Exhibit 99.1
10.86Press release dated December 3, 2013 announcing the commencement of a private exchange offeringIncorporated by reference from the Registrant’s Form 8-K filed on December 4, 2013, Exhibit 99.2
10.87Press release dated December 12, 2013 announcing the closing of the private offering of 2044 NotesIncorporated by reference from the Registrant’s Form 8-K filed on December 12, 2013, Exhibit 99.1
10.88Press release dated December 17, 2013 relating to the expiration of the early participation periodIncorporated by reference from the Registrant’s Form 8-K filed on December 17, 2013, Exhibit 99.1
10.89Press release dated January 2, 2014 relating to the closing of the private exchange offerIncorporated by reference from the Registrant’s Form 8-K filed on January 2, 2014, Exhibit 99.1



Nordstrom, Inc. and subsidiaries 73




  Exhibit Method of Filing
21.1Significant subsidiaries of the Registrant Filed herewith electronically
   
23.1Consent of Independent Registered Public Accounting Firm 
Filed as page 6768 of this report
    
31.1Certification of President required by Section 302(a) of the Sarbanes-Oxley Act of 2002 Filed herewith electronically
   
31.2
Certification of Chief Financial Officer required by Section
302(a) of the Sarbanes-Oxley Act of 2002
 Filed herewith electronically
    
32.1Certification of President and Chief Financial Officer pursuant to 18 U.S.C. 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002 Furnished herewith electronically
   
101.INSXBRL Instance Document Filed herewith electronically
   
101.SCHXBRL Taxonomy Extension Schema Document Filed herewith electronically
    
101.CALXBRL Taxonomy Extension Calculation Linkbase Document Filed herewith electronically
   
101.LABXBRL Taxonomy Extension Labels Linkbase Document Filed herewith electronically
   
101.PREXBRL Taxonomy Extension Presentation Linkbase Document Filed herewith electronically
   
101.DEFXBRL Taxonomy Extension Definition Linkbase Document Filed herewith electronically
    



74