UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
_____________________
 
FORM 10-K
(Mark One) 
xANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
   
 
For the fiscal year ended November 27, 2009December 3, 2010
 
   
 or 
   
oTRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 
For the transition period from                   to                     &# 160;                  
 
Commission file number: 0-15175
 
ADOBE SYSTEMS INCORPORATED
(Exact name of registrant as specified in its charter)
__________________________
 
Delaware 77-0019522
(State or other jurisdiction of (I.R.S. Employer
incorporation or organization) Identification No.)
 
345 Park Avenue, San Jose, California  95110-2704
(Address of principal executive offices and zip code)
 
(408) 536-6000
(Registrant’s telephone number, including area code)
 
Securities registered pursuant to Section 12(b) of the Act:
 
Title of Each Class Name of Each Exchange on Which Registered
Common Stock, $0.0001 par value per share 
The NASDAQ Stock Market LLC
(NASDAQ Global Select Market)
 
Securities registered pursuant to Section 12(g) of the Act: None
___________________________
 
Indicate by checkmark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes xNo o
 
Indicate by checkmark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes oNo x
 
Indicate by checkmark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15 (d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days. Yes xNo o
 
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Yes xNo o
 
Indicate by checkmark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. ¨x
 
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer or a smaller reporting company. See the definitions of “large accelerated filer, “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.
 
Large accelerated filer xAccelerated filer oNon-accelerated filer o (Do not check if a smaller reporting company) Smaller reporting company o
 
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes oNo x
 
The aggregate market value of the registrant’s common stock, $0.0001 par value per share, held by non-affiliates of the registrant on May 29, 2009,June 4, 2010, the last business day of the registrant’s most recently completed second fiscal quarter, was $12,843,687,113$13,532,884,642 (based on the closing sales price of the registrant’s common stock on that date). Shares of the registrant’s common stock held by each officer and director and each person who owns 5% or more of the outstanding common stock of the registrant have been excluded in that such persons may be deemed to be affiliates. This determination of affiliate statusstat us is not necessarily a conclusive determination for other purposes. As of January 15, 2010, 524,119,63521, 2011, 504,728,145 shares of the registrant’s common stock, $0.0001 par value per share, were issued and outstanding.
 
DOCUMENTS INCORPORATED BY REFERENCE
 
Portions of the Proxy Statement for the 2010 Annual Meeting of Stockholders (the “Proxy Statement”), to be filed within 120 days of the end of the fiscal year ended November 27, 2009,December 3, 2010, are incorporated by reference in Part III hereof. Except with respect to information specifically incorporated by reference in this Form 10-K, the Proxy Statement is not deemed to be filed as part hereof.








 

 
 
    Page No.
PART I    
     
Item 1.  3
Item 1A.  3439
Item 1B.  4549
Item 2.  4650
Item 3.  4752
Item 4.  4852
     
PART II    
     
Item 5.  4953
Item 6.  5256
Item 7.  5357
Item 7A.  7278
Item 8.  7581
Item 9.  124128
Item 9A.  124128
Item 9B.  124128
     
PART III    
     
Item 10.  124128
Item 11.  125128
Item 12.  125129
Item 13.  125129
Item 14.  125129
     
PART IV    
     
Item 15.  125129
   
 126130
 128132
 130134




Forward-Looking Statements
 
In addition to historical information, this Annual Report on Form 10-K contains forward-looking statements, including statements regarding product plans, future growth and market opportunities which involve risks and uncertainties that could cause actual results to differ materially from these forward-looking statements. Factors that might cause or contribute to such differences include, but are not limited to, those discussed underin the section entitled “Risk Factors” in Part I, Item 1A Risk Factors.of this report. You should carefully review the risks described herein and in other documents we file from time to time with the Securities and Exchange Commission (“the SEC”), including theour Quarterly Reports on Form 10-Q to be filed in 2010.2011. When used in this report, the words “expects,” “could,& #8220;could,” “would,” “may,” “anticipates,” “intends,” “plans,” “believes,” “seeks,” “targets,” “estimates,” “looks for,” “looks to” and similar expressions, as well as statements regarding our focus for the future, are generally intended to identify forward-looking statements. You should not place undue reliance on these forward-looking statements which speak only as of the date of this Annual Report on Form 10-K. We undertake no obligation to publicly release any revisions to the forward-looking statements or reflect events or circumstances after the date of this document.
 
PART I
 
ITEM 1.  BUSINESS
 
Founded in 1982, Adobe Systems Incorporated is one of the largest and most diversified software companies in the world. We offer a line of creative, business, Web and mobile software and services used by creative professionals, knowledge workers, consumers, original equipment manufacturers (“OEMs”), developers, marketers, enterprises and enterprisesconsumers for creating, managing, delivering, optimizing and engaging with compelling content and experiences across multiple operating systems, devices and media. We distribute our products through a network of distributors, value-added resellers (“VARs”), systems integrators, independent software vendors (“ISVs”) and OEMs, directoriginal equipment manufacturers (“OEMs”). We also market and license our software directly to enterprise customers through our sales force and to end users and through our own Website at www.adobe.com. We alsoIn a ddition, we license our technology to hardware manufacturers, software developers and service providers, and we offer integratedprovide some of our solutions via Software as a Service (“SaaS”), also known as hosted or “cloud-based” offerings. Our software solutions to businesses of all sizes.runs on personal computers (“PC”) and server-based computers, as well as various non-PC and mobile devices, depending on the product. We have operations in the Americas, Europe, Middle East and Africa (“EMEA”) and Asia. Our software runs on personal computers with Microsoft Windows, Apple Mac OS, Linux, UNIX and various non-PC platforms, depending on the product.
 
Adobe was originally incorporated in California in October 1983 and was reincorporated in Delaware in May 1997. We maintain executive offices and principal facilities at 345 Park Avenue, San Jose, California 95110-2704. Our telephone number is 408-536-6000. We maintain a Website at www.adobe.com. Investors can obtain copies of our SEC filings from this site free of charge, as well as from the SEC Website at www.sec.gov.
 
BUSINESS OVERVIEW
 
For more than 2728 years, innovation in Adobe software and technologies have helped redefinehas transformed how people engageindividuals, businesses and governments communicate and interact with ideastheir constituents. Across the markets and information—anytime,customers we serve, Adobe helps create and deliver the most compelling content and applications in a streamlined workflow, and optimize those experiences for greater return on investment. Our solutions turn ordinary interactions into compelling and valuable digital experiences, across media and devices, anywhere, and through any medium. The impact of our solutions is evident across many industries and is felt by anyone who creates, views and interacts with information.anytime.
 
Today, through the deliveryWhile continuing to sell a broad portfolio of powerful design, imagingservices and publishing software for print, Web, mobile and dynamic media production, and by delivering a technology platform,solutions, we help people express, share, manage, optimize and collaborate on their ideasare focusing our greatest business investment in imaginative and meaningful new ways.three strategic growth areas:
 
Content authoring—enabling how digital experiences are created, managed, distributed, and increasingly monetized in a multiscreen world. Our strategy is to address the needs of a variety of customers which include creative professionals—graphic designers, Web designers, videographers, photographers and professional publishers; knowledge workers—teams of workers who share and collaborate on high-value information; enterprise users—IT managers, Web analysts, marketing executives, line of business managers and executives; high-end consumers—digital imagingtraditional creators, developers and digital video hobbyistsmedia professionals, as well as their management in marketing departments and enthusiasts; application developersagencies, companies and OEMs—mobile device manufacturers, printer manufacturers, Internet service providerspublishers. This is the core of what we have delivered for over 20 years, but we are evolving rapidly to ensure these customers have an integrated workflow to handle the plethora of new devices and developers.formats that are emerging.
 
We execute against this strategy by delivering products that support industry standards and can be deployed across multiple computing environments. We also leverage the broad reach of our ubiquitous client technologies including our Adobe Reader, and our Adobe Flash Platform which enables the development of products and solutions that dramatically improvesCustomer experience management—transforming how businesses and governmentsenterprises engage with their customers employeesthrough powerful digital experiences. Our customers include line of business owners as well as their IT partners. Our solutions are designed to help companies be effective in signing up and constituents.servicing their customers to produce a positive business impact.
Online marketing—providing solutions and services for how digital advertising and marketing is measured, executed, and optimized. Our Adobe Flash Platform includescustomers include advertisers, publishers, chief marketing officers and chief revenue officers. We process over a trillion transactions a quarter in helping our broadly deployed Adobe Flash Player,customers with site analytics, visitor acquisition and conversion. This complements our Adobe AIR software which enables developers to build and deploy rich media and Internet applications to client devices.  Together, these client technologies allow userscontent authoring franchise, bringing together the art of our products and technologies to ensure reliable, secure and rich application experiences across devices, browsers and operating systems.creating content with the science of optimizing it.

3


PRODUCTS AND SERVICES OVERVIEW
 
InEntering fiscal 2009,2010, we categorizedorganized our products and services into the following businesses: Creative Solutions, Business Productivity Solutions, Omniture, Platform and Print and Publishing. We further brokereported our financial results based on these named businesses, with the exception of Business Productivity Solutions business intowhich we reported in two reported segments: Knowledge Worker and Enterprise. With our acquisition of Omniture, Inc. (“Omniture”) We also renamed Business Productivity Solutions to Digital Enterprise Solutions in the fourth quartermiddle of the fiscal 2009, we created and added a new segment called Omniture for the purpose of reporting Omniture results.year.
 
Effective in the first quarter of fiscal 2010,2011, we modified our segment reporting. Oursegments due to changes we made in how we operate our business. We have split our prior Creative Solutions segment into two new segments: Digital Media Solutions, and Creative and Interactive Solutions. Digital Media Solutions contains our industry-leading Photoshop family of digital imaging products and our video products used by creative professionals and hobbyists, whereas Creative and Interactive Solutions contains our Creative Suite family of products including our professional page layout and Web layout products. We also merged our former Platform business unit and reporting segment into the new Creative and Interactive Solutions business unit and reporting segment to better align our focus with market trends and our opportunities. Our Omniture segment and our Print and Publishing segment, and our Omniture segment continue to be reported as they were in fiscal 2009.2010. Our Business ProductivityDigital Enterprise Solutions business that iscontinues to be split and reported in two segments (Knowledgesegments: Knowledge Worker and Enterprise),Enterprise.
In addition to our business unit reorganization, we also moved several products to different businesses. Our Scene7 products have been moved from our prior Creative Solutions business to our Omniture business; our ColdFusion products have been moved from our prior Platform business to our Print and Publishing business; and our Presenter product that was modified to reflect a change in how we develop, market and sellpart of our AcrobatAdobe Connect Pro product family.  Previously, Acrobat Connect Pro results were reported inoffering has been moved from our Knowledge Worker segment.  In fiscal 2010, Acrobat Connect Pro results will be reported as part ofbusiness to our Enterprise segment.Print and Publishing business.
 
Accordingly, our six fiscal 2010 business2011 reportable segments arewill be as follows: Creative and Interactive Solutions, Digital Media Solutions, Knowledge Worker, Enterprise, Omniture, Platform, and Print and Publishing. ThisWe will adjust our reportable segments at the beginning of fiscal 2011 to reflect these changes. The following overview is organized by these new segments and combines an explanation of our various market opportunities with a summary of our fiscal 20092010 results and a discussion of our strategies to address our market opportunities in fiscal 20102011 and beyond.
 
Creative and Interactive Solutions Segment
 
Creative and Interactive Solutions Market Opportunity
 
Our Creative and Interactive Solutions segment focuses primarily on the needs of the creative professional customer. Creative professionalscustomers, as well as Web and application developers. Collectively, these customers include those in professions such as graphic designers, production artists, Web designers and developers, user interface designers, writers, videographers, motion graphic artists, photographersprepress professionals, video game developers and prepress professionals.mobile application developers. They use and rely on Adobe’s solutions for professional publishing, Web design and development, professional photography, video production, animation and motion graphic production, application development and printing visually rich information. They also use our professional imaging and video products, which are reported in our Digital Media Solutions segment.
 
Our software toolsCreative Suite family of products are used by creative professionals to create much of the printed and on-line information people see, read and readinteract with every day, including newspapers, magazines, Websites, Rich Internet Applications (“RIAs”), catalogs, advertisements, brochures, product documentation, books, memos, reports and banners. Our tools are also used to create and enhance visually rich content, including video, animation and mobile content, that is created by multimedia, film, television, audio and video producers who work in advertising, Web design, music, entertainment, corporate and marketing communications, product design, user interface design, sales training, printing, architecture and fine arts. Knowledge workers, educators, hobbyists and high end consumers are also attracted touse our creative products to create and deliver content that is of creative professional quality.
 
Our offeringsWe believe innovation we deliver in the Creative Solutions market extendtools and solutions our customers use enable the future of digital media. Our creative solutions are mission-critical to real-time rich media solutions which give business users the controlcustomers such as publishers and advertisers; they rely on Adobe tools and technologies to upload, manage, enhance and publish dynamic richcreate highly compelling content, with minimal IT support. Our offerings also extend to the delivery of rich media through streamingdeliver it across diverse media and a flexible development environment for creatingdevices, and delivering innovative, interactive media applications.  Our media productsthen optimize it through systematic targeting and services enable broadcasters, events organizers and marketers to reach the broadest possible audience via our rich Flash Platform.measurement. For example:
· Publishers around the world are striving to embrace the digital age—to build distinctive brands, develop sustainable business strategies, achieve greater profitability, and deliver optimized content to fragmented audiences on an expanding array of smartphones, tablets, e-readers, and other devices. Their audiences seek compelling, media-rich experiences, wherever they go, using their preferred devices.
4


· Advertisers face an ever-shifting media landscape. Traditional media are giving way to the emergence of new digital channels such as mobile devices and social networks. Customers have greater choice in where they go for their preferred brands, making it harder to keep audiences engaged. Successful advertising increasingly requires compelling content and greater focus on data and analytics than ever before in order to optimize advertising for improved targeting and higher returns.
 
As technology continues to change and improve, the market dynamics for these creative professionals continue to evolve. Due to the constantly changing ways in which people choose to receive information, creative professionals look to their software tools and services as a means to make their information impactful and to repurpose content across a variety of media, applications and systems. They desire greater efficiency from the software they use to streamline their publishing and content creation workflows and to effectively manage their assets. They also look for new and innovative ways to deliver their content and information to hand-held devices such as mobile handsetssmartphones, tablets and consumer electronic devices.
 
Creative professional customers license upgrades and new versions of our Creative and Interactive Solutions products due to the high degree of innovative new features and significant productivity gained through their use. They also frequently purchase license upgrades and new versions of these products when they buy new computers, or migrate to new or updated operating systems.
In addition, knowledge workers in enterprises and government, educators and students in schools and universities, and hobbyists at home license our creative products. Knowledge workers desire professional-quality products to accomplish tasks such as creating visually-rich sales presentations, engineering or architectural proposals, real estate flyers and school yearbooks. Educators utilize our solutions to educate future creative professionals, as well as create their course content and online eLearning-based lessons. Hobbyists use our tools to create distinctive online communications, community newsletters, blogs and Websites for family, friends or community organizations.
With the increasing use of the Web as a means for marketing, advertising and commerce, we believe a key driver of our Creative and Interactive Solutions business will also be the growing amount of Website content created by our customers to deliver impactful and compelling Web-based experiences for their constituents across multiple screens, including PCs, mobile devices such as smartphones and tablets, and Internet-connected living room electronics such as televisions. We also believe those who manage Websites will want to utilize Web analytic data and other Web usage metrics to optimize their Websites and content to improve the overall experience of their sites.
To address these trends and the workflow implications, our Creative and Interactive Solutions business unit also focuses on the development, marketing and licensing of our Adobe Flash technologies, as well as our support and development efforts for other Web technologies including HTML. The broad reach and rapid adoption of the newest versions of our Flash technologies allows us to rapidly innovate with our designer, developer and enterprise software which utilize these technologies—enabling our customers to deliver new and more engaging experiences to their constituents with the widest range of media that leverages the latest advancements in operating systems, platforms, devices and rich media technologies. Our support for HTML and other Web standards enables these technologies to also be broadly adopted through innovations in our tools, and used to create rich, engaging Web experiences.
Creative and Interactive Solutions Business Summary
Our Creative Suite 4 (“CS4”) family of products, which first shipped in fiscal 2008, incorporated Adobe technologies used by creative professionals into six Creative Suite editions and thirteen individual creative products, providing offerings for the various creative disciplines our customers desire. Entering fiscal 2010, our overall creative business was exiting a year that was adversely affected by the global economic recession and the weak general macro-economic environment. This caused overall revenue for CS4 to be lower than revenue achieved with the prior version for a comparable period of time since release. Despite this economy-driven weakness, we maintained our focus on driving adoption of our creative products entering 2010—particularly with large media companies and enterprise customers. With our executio n, and as the general economy improved in early 2010, licensing of our CS4 products remained stable in the first five months of fiscal 2010.
In May of 2010, we delivered Creative Suite 5 (“CS5”), the newest release of our creative toolset. CS5 provides more than 250 new and enhanced features, significant performance improvements, new integration with Omniture measurement and optimization services (or software services), and new workflow capabilities. These feature sets enable users to create and deliver their content and applications across the broadest range of media and formats.
The launch of CS5 included the introduction of a new product called Adobe Flash Catalyst, which is a professional interaction design tool for creative professionals who want to create expressive interfaces and interactive content without writing code. The new CS5 release was also the first version of Creative Suite to integrate with new Adobe CS Live online
5


services, which are a set of capabilities that enhance the feature set of Creative Suite to include features such as Adobe BrowserLab, Adobe CS Review, SiteCatalyst NetAverages, Acrobat.com, and Adobe Story.
As of the end of fiscal 2010, we experienced an increase in revenue for CS5 when compared to a similar period of availability for CS4. Despite this success, we did experience modest weakness in the adoption of CS5 in the second half of fiscal 2010 in the education and Japan markets. We attribute this weakness to education budget issues which occurred during the normally seasonally strong education buying period in the summer, and, economic weakness in the Japan market, respectively. Overall, however, we believe CS5 has performed well given the status of the economy in our major markets across the world.
During fiscal 2010 in the professional page layout market, despite the 2009 downturn in the economy and the financial pressure facing traditional print media companies, we continued to focus on gaining market share during the year with our Adobe InDesign product. Similarly, in the Web layout and Web development markets, and in the illustration market, we focused on maintaining market share leadership with our Adobe Dreamweaver and Adobe Illustrator products. New CS5 versions of these products delivered in fiscal 2010 increased these products’ capabilities and value propositions for end users, allowing us to maintain or grow our market share position against competitors.
In the fall of 2010 we introduced a beta of the Adobe Digital Publishing Suite, an online, hosted publishing solution that enables magazine and newspaper publishers to deliver engaging, branded reading experiences of their publications to an extensive array of mobile and tablet devices. This new solution combines hosted services, flexible e-commerce models to sell single issues and subscriptions directly to consumers through mobile marketplaces, and analytics capabilities based on our Adobe Online Marketing Suite. Content is created and enhanced through integration with CS5 to enable a complete workflow for the creation and delivery of content to mobile device users via our new Content Viewer technology.
As hundreds of millions of people around the world adopt Internet-connected smartphones and tablet devices as a means to communicate, collaborate and be entertained, as well as consumer electronic devices such as digital cameras, Internet-connected televisions and game consoles, we believe a significant opportunity exists to offer more integrated solutions involving our creative solutions and our platform technologies. This trend equally applies to emerging categories such as smartphone and tablet application development, and user interface and application creation for new Internet-connected televisions. The explosion in adoption of such devices is creating a challenge for content owners and application developers to deliver consistent experiences across multiple devices, operating systems, Web browsers and screen sizes.
To address these challenges, we increased our investment during the year in support of formats and standards such as HTML and Adobe Flash. During fiscal 2010, we introduced new features across many of our products to support the newest version of the HTML standard, version 5 (“HTML5”). Among the new innovations we introduced were HTML5 feature sets in our Dreamweaver and Illustrator products.
We also advanced the capabilities of our Adobe Flash Player during the year. In the later part of fiscal 2009 and during the first half of fiscal 2010, we released a version 10.1 update for our Flash Player. For the first time, we simultaneously delivered comparable Flash Player capabilities for both PC and non-PC implementations. Building upon the success of Flash Player 10, the newest 10.1 version adds improved video capabilities such as HTTP streaming, content protection, peer-to-peer support, and enhanced digital video recorder capabilities such as pause, instant replay, and slow motion for both PC as well as smartphone and tablet environments. It also adds hardware acceleration for improved performance in both PC and non-PC environments, and new user interface capabilities such as touch screen input methods for non-PC devices whi ch lack the traditional input methods of a PC such as a mouse.
Adoption of the new Flash Player 10.1 on PCs was the fastest ever of any Flash Player release during the three months after it was commercially available. With non-PCs, companies such as Google, Research in Motion (“RIM”), Samsung and Motorola announced or introduced Flash Player 10.1 as part of their new smartphone operating system and handset offerings during the year. With this broad support, more than 10 million copies of Flash Player 10.1 for mobile devices were either shipped or downloaded during fiscal 2010 and we expect approximately 60 million more shipments and downloads of Flash Player to smartphones and tablets during fiscal 2011. This adoption of our Flash technologies resulted in strong growth in the number of developers in the world who utilize our developer tools to deliver content and applications based on Flash.
Due to the success and frequent electronic downloads of these client technologies, we generate revenue through OEM relationships with companies such as Google, where we include their technologies as part of the download offerings of our client technologies on PCs. In fiscal 2010, this download revenue grew when compared to fiscal 2009 and represented a significant part of the overall revenue we reported in our prior Platform segment.
6


With the delivery of Flash Player 10.1 in fiscal 2010, nineteen of the top twenty handset manufacturers have now committed to utilizing Adobe Flash Player for Web browsing, Web application creation and the delivery of rich, consistent Internet experiences on their devices. Over time, we expect adoption of Flash Player to accelerate—increasing the need for Adobe’s designer and developer tools used to create content and applications, as well as broadening our Omniture and LiveCycle opportunities as Web and IT developers extend the reach of their solutions to include mobile handsets and tablets as enterprise clients.
In the same way we have had success deploying Flash Player to PC and non-PC devices during fiscal 2010, we also broadened the reach of our cross-platform client technology named Adobe AIR. Based on Flash, PDF and HTML technologies, Adobe AIR enables developers to leverage existing code to create and deliver Web-enabled desktop applications that run standalone outside of a Web browser on PCs, tablets, smartphones and televisions.
Adoption of Adobe AIR has been substantial since first being made available in fiscal 2008. As of October 2010, there were more than 400 million AIR downloads on PCs, along with more than one million downloads of the AIR developer tools used to create these applications. In October, we extended the capabilities of AIR to mobile devices with the delivery of AIR version 2.5 for televisions, tablets, smartphones and desktop operating systems. With this release, Adobe AIR now supports smartphones and tablets based on BlackBerry Tablet OS, Android, iOS, and desktops including Windows, Macintosh and Linux operating systems. In addition, Samsung has integrated support for AIR 2.5 into Samsung SmartTVs, while Acer, HTC, Motorola, RIM, Samsung and others have announced they expect to ship AIR pre-installed on a variety of devices including tab lets and smartphones in late 2010 and early 2011.
Adobe Flex, our open source framework for developing RIAs, has also enjoyed strong growth during fiscal 2010 as developers increasingly use Flex and our developer tools for building RIAs that can run on every platform where the Adobe Flash Player and/or Adobe AIR is supported. ISVs and VARs deploying SaaS applications utilize Flex as a means for creating engaging user interfaces for their applications, and enterprise developers are increasingly using Flex as a way to extend the reach and usefulness of their back office applications to their constituents.  These opportunities and our solutions to address them helped to double the number of Flash and Flex developers on a year-over-year basis.
As the adoption of our Flash, Flex and AIR technologies grows, we focus on the development and delivery of our developer solutions such as Flash Builder and Flash Catalyst to leverage the latest innovations adopted by Flash Player users. These solutions ensure reliable, secure and rich application experiences across the broadest range of browsers, operating systems and devices.
In the online video and rich media delivery market, we continued to innovate to maintain and grow our market leadership position. During the year we achieved strong adoption of Adobe Flash Media Server 3.5 (“FMS”), which we released in the fourth quarter of fiscal 2009. FMS, our digital video-based server technology, provides improved dynamic streaming and HTTP delivery capabilities, performance improvements and enhanced digital rights management capabilities for H.264 video and digital video recorder functionality. The launch of FMS, which is licensed either directly by our customers or licensed through our Flash Video Streaming Service via Content Delivery Network (“CDN”) partners such as Akamai and Limelight, helped to maintain the broad adoption of FLV, the video file format compatible with Adobe Flash Play er. Due to the broad reach and ubiquity of our Flash Player technologies, the growing adoption of our authoring tools and our video delivery capabilities via our Flash Player, Flash video remains the market share leader in terms of worldwide video watched online according to the research agency comScore.
Creative and Interactive Solutions Business Strategy
In fiscal 2011, our Creative and Interactive Solutions strategy will focus on achieving revenue growth and increasing market share of our products through the delivery of comprehensive software solutions that meet the evolving needs of our customers.
To help drive this strategy, we will deliver more frequent minor releases of some of our Creative Suite family of products during the year to help our customers stay current with evolving technology trends. We will also focus on enabling content creation using desktop solutions combined with new content creation capabilities on tablets and via hosted online solutions.
We intend to drive faster migration to our most recently released creative products through fine-tuning of our tiered upgrade pricing model, through an increase in focus on signing larger customers and enterprises to maintenance contracts, and by using cloud-based hosted creative services which augment the capabilities of our latest desktop versions.
We also intend to acquire new users for our products through the implementation of a subscription licensing model that augments our traditional perpetual licensing model. We believe that a lower entry price point through monthly or annual
7


subscription will incentivize customers who are price-conscious to adopt or migrate to the latest versions of our software. We also intend to acquire new users through other means, including increasing our focus on the education market, where our products are offered to schools and students and increasing our focus on addressing piracy problems with the inclusion of more advanced anti-piracy enhancements in the product line.
Looking forward, we will continue to work on the next major versions of our creative products with a focus on improved integration between our products, more efficient collaboration and workflow capabilities, better integration with our Omniture Web analytics and business optimization products, and enhanced functionality, particularly in areas related to interactivity and rich media use on smartphone, tablet, and Internet-connected TVs. We will expand our hosted cloud-based services to augment the capabilities of our desktop products. We will utilize hardware improvements to continue to improve the performance of our products. We will also continue to improve our support for HTML5 content creation, as support for the new standard begins to be integrated into Web browsers and those browsers begin to be adopted by Web users.
We intend to continue our efforts to be the recognized market leader in the professional page layout, Web layout and illustration software markets. In page layout, we will continue to add new features to our InDesign product with a focus on cross-media publishing workflows, as well as continue to enhance its integration with other products print professionals utilize in their workflows. In Web layout, we strive to continue to redefine the Web experience by offering the most feature-rich, market-leading solutions for Website design and development with our Dreamweaver and Flash offerings. In these and across all of our products, we intend to enhance our support for HTML5 as this new Web standard becomes more stable and Web browser manufacturers begin to implement consistently more of its feature set. In illustration, we will conti nue to innovate and develop new capabilities which we believe will preserve our Illustrator product as a leading graphics creation solution.
With our developer tools, we plan to add new features and capabilities to our Flash Builder and Flash Catalyst products to address the needs of designers and developers creating content and applications for both PC and non-PC environments.
We also anticipate that growth in sales of Internet-connected televisions from vendors like Samsung and Vizio will continue to increase. Participation by these partners and potentially others will extend our opportunity for Flash Player distribution from mobile devices to Internet-connected consumer electronic devices in the digital home. We expect this in turn will increase the need for designer and developer solutions—ranging from our Creative Suite family of products to previously mentioned developer tools and technologies.
Creative and Interactive Solutions Products—Creative Products
Adobe Creative Suite Design Premium—an integrated software solution that creative professionals can use as a platform for print, Web and mobile content publishing; combines Adobe Acrobat Pro, Adobe Dreamweaver, Adobe Flash Catalyst, Adobe Flash Professional, Adobe Illustrator, Adobe InDesign and Adobe Photoshop Extended technologies with file management and integration technology called Version Cue, a file management and control center called Adobe Bridge, a tool used to produce innovative and compelling content for a broad range of mobile phones and consumer electronics devices called Adobe Device Central, and Adobe Connect software that enables users to instantly communicate and collaborate through easy-to-use, easy-to-access online personal meeting rooms.
Adobe Creative Suite Design Standard—an integrated software solution that creative professionals can utilize for professional design and print production, page layout, image editing, illustration and Adobe PDF workflows; combines Adobe Acrobat Pro, Adobe Illustrator, Adobe InDesign and Adobe Photoshop technologies, Version Cue, Adobe Bridge, Adobe Device Central and Adobe Connect software.
Adobe Creative Suite Master Collection—an integrated software solution which provides all the tools creative professionals require to create content for every design discipline in one offering; provides capabilities for professional page layout, image editing, vector illustration, print production, Website design/development, rich interactive content creation, visual effects and motion graphics, video capture/editing/production, DVD titling and digital audio production; includes Adobe Acrobat Pro, Adobe After Effects Professional, Adobe Contribute, Adobe Dreamweaver, Adobe Encore, Adobe Fireworks, Adobe Flash Builder, Adobe Flash Catalyst, Adobe Flash Professional, Adobe Illustrator, Adobe InDesign, Adobe Photoshop Extended, Adobe Premiere Pro and Adobe Soundbooth technologies, Version Cue, Adobe Bridge, Adobe Device Central, Ad obe Connect and Adobe Dynamic Link which enables intermediate rendering for a smoother workflow between video production tools.
Adobe Creative Suite Web Premium—an integrated software solution that provides creative professionals a complete solution for creating interactive Websites, applications, user interfaces, presentations, mobile device content and other digital experiences; allows users to prototype Web projects, design Website assets, build Web experiences and efficiently maintain
8


and update Web content; combines Adobe Acrobat Pro, Adobe Contribute, Adobe Dreamweaver, Adobe Fireworks, Adobe Flash Builder Standard, Adobe Flash Catalyst, Adobe Flash Professional, Adobe Illustrator and Adobe Photoshop Extended technologies, Version Cue, Adobe Bridge, Adobe Device Central, Adobe Connect software and Adobe Dynamic Link.
CS Live Services—online services which augment the desktop capabilities of our Creative Suite family of products; includes Adobe CS Review for design feedback, Adobe BrowserLab to accurately test Website content across browser types, Adobe Story for script development, SiteCatalyst NetAverages for Internet trends data, and Acrobat.com to allow users to enhance their communication with clients and colleagues around the world.
Adobe Digital Publishing Suite—a new integrated, online, hosted publishing solution that enables magazine and newspaper publishers to deliver engaging, branded reading experiences of their publications to an extensive array of mobile and tablet devices; combines hosted services, flexible e-commerce models to sell single issues and subscriptions directly to consumers through mobile marketplaces, and analytics capabilities based on our Adobe Online Marketing Suite; content is created and enhanced through integration with CS5 to enable a complete workflow for the creation and delivery of content to mobile device users via our new Content Viewer technology.
Adobe Dreamweaver—a professional software development application used by designers and developers to create a broad range of Web solutions for publishing online commerce, customer service and online educational content; includes capabilities for visually designing HTML pages, coding HTML and application logic and working with application server technologies.
Adobe Fireworks—a professional graphics design tool that allows users to rapidly prototype and design Websites and Web application interfaces while giving professional designers and developers tools for creating images that can be deployed to Web browsers, Adobe Flash Player and Adobe AIR; integrates with Adobe Dreamweaver, Adobe Flash and Adobe Photoshop, and supports Adobe AIR application development.
Adobe Flash Professional—provides an advanced development environment for creating Internet applications which integrate animations, motion graphics, sound, text and additional video functionality; solutions built with Adobe Flash Professional are deployed via the Web to browsers that run Adobe Flash Player, and to devices as installable applications using Adobe AIR.
Adobe Ideas—new, vector-based sketching software application for mobile tablet devices such as an Apple iPad; designed to enable creative professionals to capture their ideas and be a companion tool for other professional design applications from Adobe, including Adobe Illustrator and Adobe Photoshop.
Adobe Illustrator—a vector-based illustration design tool used to create compelling graphic artwork for print publications, Websites and video production.
Adobe InCopy—an editorial tool for collaboration between writers, editors and copy-fitters; Adobe InCopy is a companion to Adobe InDesign.
Adobe InDesign—a page layout application for publishing professionals; based on an open, object-oriented architecture that enables Adobe and its industry part­ners to deliver powerful publishing solutions for magazine, newspaper and other publishing applications.
Adobe InDesign Server—technology for third-party systems integrators and developers to use for building design-driven, server-based publishing solutions; brings the innovative design and typography features of InDesign software to the server platform and enables Adobe partners to provide new levels of automation and efficiency in high-end editorial workflows, collateral creation, variable data publishing and Web-based design solutions.
Adobe Visual Communicator—software used to create newscast-style video presentations that can be delivered via e-mail, CD, DVD, PowerPoint or live over the Internet.
Business Catalyst—hosted software service which provides an all-in-one capability to develop, maintain, and run a Website to implement marketing campaigns and sell products online.
Ovation—software which allows users to enhance Microsoft PowerPoint slides into a richer visual experience to help deliver more impactful information, presentations and messages.
Creative and Interactive Solutions Products—Platform Products
Adobe AIR—client software which allows developers to use existing Web development skills (e.g. HTML, Ajax, Flash and Flex) to build and deploy RIAs on the desktop and on non-PC devices.
9


Adobe Flash Builder—an Eclipse-based integrated development environment (“IDE”) for developing cross-platform RIAs with the Adobe Flex framework for either Adobe Flash Player or Adobe AIR; Flash Builder includes support for intelligent coding, debugging, and visual design and features testing tools that speed up development and lead to higher performing applications.
Adobe Flash Catalyst—an interaction design tool that enables designers to transform artwork into interactive projects without writing code.
Adobe Flash Lite—client software used in a wide range of non-PC devices including mobile phones and consumer electronic devices; provides a subset of Adobe Flash Player functionality for viewing and interacting with content designed for mobile handsets, televisions and other types of devices.
Adobe Flash Player—the most widely distributed rich client software on PCs and consumer electronic devices, Adobe Flash Player provides a runtime environment for text, graphics, animations, sound, video, application forms and two-way communications.
Adobe Flash Platform Services—new services that enable developers and publishers to distribute and monetize applications across multiple distribution channels.
Adobe Flex—a free, open source framework for building applications that deploy consistently on major browsers, desktops, and computer operating systems by leveraging the Adobe Flash Player and Adobe AIR runtimes.
Creative and Interactive Solutions Products—Flash Media Server Products
Adobe Flash Access—a scalable, flexible content protection solution that enables the distribution and monetization of premium video content delivered online; the successor to Adobe Flash Media Rights Management Server.
Adobe Flash Media Interactive Server—a configuration of our streaming media capabilities to deliver secure, high-quality video on demand, video blogging and messaging, Web conferencing and live video capabilities that can be viewed via Adobe Flash Player and Adobe AIR; provides a flexible development environment for creating and delivering interactive media applications; utilized by many industries, including media and entertainment, telecommunications, advertising, government and education.
Adobe Flash Media Enterprise Server—a configuration of our streaming media capabilities to deliver large-scale, secure, high-quality video on demand, video blogging, messaging, Web conferencing and live video, and real-time communication capabilities that can be viewed via Adobe Flash Player and Adobe AIR; provides a flexible development environment for creating and delivering interactive media applications; utilized by many industries, including media and entertainment, telecommunications, advertising, government and education.
Adobe Flash Media Live Encoder—a free media encoder and live audio and video capture software that streams audio and video in real time to Flash Media Server software or Flash Video Streaming Service; enables Web broadcasts of live events such as sporting events, concerts, Webcasts, and news and educational events.
Adobe Flash Media Playback—a free media player that can be used by any Website with only a few lines of HTML, enabling playback of video in the FLV file format and other media; has an extensible plug-in architecture that enables easy integration with CDNs and advertising platforms, as well as support for analytics and additional third-party services.
Adobe Flash Media Streaming Server—a lower-cost version of our streaming media capabilities that can be used to deliver live streaming and video-on-demand streaming; configured for lower volume streaming of content that is suitable for small- and medium- size streaming needs.
Adobe Flash Video Streaming Service—via CDN partners, Adobe offers hosted services for streaming on-demand video for the Adobe Flash Player runtime across high-performance networks; built with Adobe Flash Media Server, Flash Video Streaming Service provides an effective way to deliver Flash video to large audiences without the overhead of setting up and maintaining streaming server hardware and network.
HTTP Dynamic Streaming—with new support for on-demand and live video streaming online, our latest video delivery method enables on-demand and live adaptive bitrate video streaming of standards-based MP4 media over regular HTTP connections; gives content creators, developers, and publishers more choice in high-quality media; while the Real Time Message Protocol (“RTMP”) remains the protocol of choice for lowest latency, fastest start, dynamic buffering, and stream encryption, HTTP Dynamic Streaming enables leveraging of existing caching infrastructures, and provides tools for integrating content preparation into existing encoding workflows.
10


Digital Media Solutions Segment
Digital Media Solutions Market Opportunity
Our Digital Media Solutions segment contains our professional imaging and video products, and targets many of the same creative professional customers as our Creative and Interactive Solutions business. In addition, our Digital Media Solutions business is chartered with focusing on additional opportunities in imaging and video workflows where there are challenges faced by creative professionals in markets such as professional photography, television, and film and broadcasting. Similarly, our Digital Media Solutions team is focused on leveraging Adobe’s strong brand and market-leading imaging and video technologies to deliver innovative products to non-design professionals at work and at home.
Imaging and video are critical drivers of the explosion of digital content being created, managed and distributed via the Web. The use of imaging and video tools is essential for creating and enhancing visually rich content, including pictures and graphics, as well as video, animation and mobile content. Those creating this content include creative artists and professional photographers, as well as multimedia, film, television, audio and video producers. They work in industries including advertising, Web design, music, entertainment, broadcasting, fine arts, corporate and marketing communications, product design, user interface design and training.
We believe the innovation and capabilities we deliver in our tools and solutions enable the future of digital media, and our imaging and video products are mission-critical for how creative professionals create their content. In addition, knowledge workers, educators, hobbyists and high end consumers are also attracted to our imaging and video products to create and deliver content that is of creative professional quality.
Because of the explosion of rich media content on the Web, traditional markets such as entertainment and television broadcasting are evolving rapidly. Audiences today have new choices for when and how they view content. Advertising models are shifting in response, and broadcasters face enormous opportunity as they adapt to take advantage of these trends. Smart investments in technology for a wide array of screens are critical for success.
We believe we can help advance the next generation of content creation and media delivery due to the capabilities and broad reach of our products in the entertainment and broadcasting industries. In addition to the creation and enhancement of content, our solutions also enable our customers to take advantage of these new market opportunities. Integration with other key industry vendors which enables improved collaboration, workflow and media delivery assists our customers as they migrate their content and business models online. Rich metadata that can be integrated within content our tools create makes the content more discoverable to a wider audience via the Web. Analytics via our Omniture offerings also enables greater measurement and content optimization possibilities.
Our offerings in the Digital Media Solutions market extend from desktop tools, to smartphone and tablet applications, to cloud-based SaaS capabilities, to real-time rich media solutions which give business users the control to upload, manage, enhance and publish dynamic rich content with minimal IT support. Our offerings also extend to the delivery of rich media through streaming media and a flexible development environment for creating and delivering innovative, interactive media applications. Our media products and services enable broadcasters, event organizers and marketers to reach the broadest possible audience.
As outlined in the opportunities for our Creative and Interactive Solutions business, the market dynamics for our customers continue to evolve. People are constantly connected and are creating, modifying and sharing images and video throughout the day, with whatever device is accessible to them—whether it be a phone, a tablet, a PC or a television. Our digital media customers look to their software tools as a means to make their information impactful and to repurpose content across a variety of media, applications and systems to address how their constituents are accessing this content.  Our customers desire greater efficiency from the software they use to streamline their publishing and content creation workflows and to effectively manage their assets. They also look for new and innovative ways to deliver their conten t and information, including through new solutions such as hosted or cloud-based services.
Our Digital Media Solutions customers license upgrades and new versions of our products due to the high degree of innovative new features and significant productivity gained through their use. They also frequently purchase license upgrades and new versions of these products when they buy new computers, or migrate to new or updated operating systems.
 
In addition, knowledge workers in enterprises, educators and students in schools and universities, and hobbyists at home license our CreativeDigital Media Solutions products. Knowledge workers desire professional-quality products to accomplish tasks such as
4


creating images and video for visually-rich sales presentations, engineering or architectural proposals, real estate flyers and school year books.yearbooks. Educators utilize our solutions to educate future creative professionals, as well as create their course content and online eLearning-based lessons. Hobbyists use our tools to create distinctive online communications and
11

photo albums, community newsletters, Web blogs, animations, videos and Websites for family, friends or community organizations.
 
With the increasing use of the Web as a means for communicating, marketing and advertising, we believe a key driver of our CreativeDigital Media Solutions business will also be the growing amount of Website content created by our customers to deliver impactful and compelling Web-based experiences for their constituents across multiple screens, including PCs, mobile devices, and Internet-connected living room electronics such as televisions (“TVs”).televisions. We also believe those who manage Websites will want to utilize Web analytic data and other Web usage metrics to optimize their Websites and content to improve the overall experience of their sites.
 
Another driver of our CreativeDigital Media Solutions business is the growth in the use of digital devices such as digital cameras, digital video cameras, multimedia-enabled computers, DVD players, scanners, Web-capable image and video-enabled handheld devices, cellular phones, gaming consoles and other non-PC Internet-connected devices. In addition, faster Internet broadband speeds have made the Web a viable platform for the delivery of rich media, especially digital video. In turn, the growth in the use of high definition TVs (“HD TVs”HD”) televisions and video is driving the need for HD-enhanced video tools to produce HD content for movies and commercial television, as well as the need to deliver or repurpose this content to be viewed on the Web across PC and non-PC based devices.
 
As the use of digital photography and digital videography grows, we believe creative professionals and professional photographers throughout the world will continue to require software solutions to edit, enhance and manage their digital photographs and digital videos. Increasingly, we expect these users to desire software solutions which leverage the Web as a platform to deliver the capabilities of some or all of the features they desire in desktop software. In addition, we believe creative professionals and Web developers are increasing their use of digital video streams over the Web to create more compelling Websites. We believe professional videographers are upgrading their systems to support HD video content creation, enhancement and delivery. We also believe hobbyists will use, with more frequency, digital imaging and digital videovid eo software and online hosted software services as they purchase more affordable digital cameras and digital video cameras.
 
CreativeDigital Media Solutions Business Summary
 
InEntering fiscal 2009,2010, our creativeDigital Media Solutions business, like our Creative and Interactive Solutions business, was exiting a year that was adversely affected by the global economic recession and the weak general macro-economic environment. This caused revenue for our Creative Suite 4 (“CS4”) family of products to be more than 20 percent weaker than revenue achieved with the prior version for a comparable period of time since release. Despite this economy-driven weakness, we maintained our focus on driving adoption of CS4 versions of our creativeprofessional imaging and video products during the year—particularly with large media companies and enterprise customers. Our CS4 family of products, which first shipped in fiscal 2008, incorporate Adobe technologies used by creative professionals into six Creative Suite editions and thirteen individual creative products, providing offerings for the various creative disciplines our customers desire. These disciplines include end-user markets such as interactive design for print and Web, as well as rich media and digital video creation. After significant weakness in the first two monthsquarters of the fiscal year,year. Through our execution, as the general economy improved in early 2010, licensing of our CS4 products remained stable throughin the remainderfirst four months of fiscal 2010.
In May of 2010, as noted earlier, we delivered CS5, the newest release of our creative toolset which included new versions of our flagship imaging and video authoring products. Strong adoption of the year despitenew CS5 products in the uncertain global economic conditionssecond, third and fourth quarters of fiscal 2010 helped to drive year-over-year revenue growth in end-user creative professional markets.our Digital Media Solutions segment during the entire fiscal year.
 
During the year,Throughout fiscal 2010, we also maintained our focus on meeting the digital imaging and video software needs of professional photographers, professional videographers, business users and hobbyists.making Adobe Photoshop isthe standard by which all other imaging products are measured. As an essential tool in these customers’ workflows and they rely on Adobe’s digital imaging and video editing solutions to create and enhanceevery creative customer’s workflow, many of our customers acquire its capabilities through the picturespurchase of suites of our products—the management of which is handled by our Creative and Interactive Solutions business.
With our standalone Photoshop family of products—including Photoshop Extended, Photoshop, and Photoshop Lightroom, we experienced strong year-over-year revenue growth during fiscal 2010. The release of CS5 versions of Photoshop, and the new version 3 of our Lightroom product, drove increased demand and revenue.
Similarly, our video we see everyday in print, on television, in moviesauthoring tools—including Premiere Pro, After Effects, Adobe Audition, and on the Web.  Despite maintaining strong market share for our professional Photoshop productssuite containing them called Adobe Creative Suite Production Premium—achieved growth during the year revenue decreased significantly on a year-over-year basis due to an improving economy, new CS5 versions of the macro-economic environment.
In the dynamic media market, which includes users who require newproducts, and advanced digital videostrong execution by our sales and animation technologies, we continuedmarketing teams to focus on driving adoption of our new digital video-based technologies. We releasedposition Adobe Flash Media Server 3.5 (“FMS”)as a leader in the fourth quarter of fiscal 2009 which provides improved dynamic streaming and HTTP delivery capabilities, performance improvements and enhancedoverall digital rights management capabilities for H.264 video and digital video recorder functionality. The launch of FMS, which is licensed either directly by our customers or licensed through our Flash Video Streaming Service via Content Delivery Network (“CDN”) partners such as Akamai and Limelight, helped to maintain the broad adoption of Flash Video (“FLV”),  the video file format compatible with Adobe Flash Player as
5


the preferred format for delivery of digital video via the Web. Because of the broad reach and ubiquity of our Flash client technologies, the growing adoption of our authoring tools and our video delivery capabilities via our Flash Player, it is estimated by the research agency comScore that more than 75% of worldwide video watched online is now in FLV format.
To further the monetization capabilities of video content owners who wish to deliver engaging experiences utilizing their video assets, we also delivered Open Source Media Framework (“OSMF”), a new framework for media player development that can be used to create and deliver custom online media players. OSMF enables developers using Flash technologies to quickly and easily add rich functionality such as advertising, user measurement and tracking, and social network integration into new custom video players that can be branded for individual content owners.
In the professional page layout market, despite the downturn in the economy and the financial pressure facing traditional print media companies, we continued to focus on gaining market share during the year with our Adobe InDesign product.  Similarly, in the Web layout and Web development markets, and in the illustration market, while our revenues were adversely affected due to the economy, we focused on maintaining market share leadership with our Adobe Dreamweaver and Adobe Illustrator products.
Our Scene7 business, which provides businesses with an easy-to-use Web-based system to upload, manage, enhance and publish dynamic rich content, achieved year-over-year growth in fiscal 2009 based on accelerated customer adoption of our solution. During the year, we updated the capabilities of our Scene7 hosted cross media platform with new features for e-commerce and multichannel marketing companies to create improved, high-impact customer experiences. New Adobe Scene7 capabilities include more design control and enhanced workflow efficiencies with new features such as mixed media set publishing and viewing capabilities; video authoring and viewing capabilities that synchronize merchandising videos with specific call-to-action links, as well as improved integration with Adobe Creative Suite.solutions category.
 
During the fourth quarter of fiscal 2009,2010, we released version 89 of our Adobe Photoshop Elements software which is our digital imaging application targeted for amateur photographers and digital imaging hobbyists. In the same quarter, we released version 89 of Adobe Premiere Elements software which is our video editing software that can be used by hobbyists to enhance and share their digital video memories on DVDs. We also released a software bundle that includes the new versions of Adobe Photoshop Elements and Adobe Premiere Elements to target hobbyists who desire both applications in one affordable package. Despite success with these new hobbyist product releases, overall revenue in the hobbyist category declined year-over-year due to the economy.
 
Creative
12


affordable package. Adoption of these new releases helped to drive year-over-year revenue growth in this category during the fiscal year.
We also released free versions of applications which run on smartphones and tablets, including Adobe Photoshop.com Mobile which is a popular application and available for free on devices running Google Android OS and Apple iOS. We later renamed this product to Adobe Photoshop Express. With more than 15 million downloads of our mobile applications during the year, these free solutions expose users to Adobe’s product capabilities and brand, and represent future upgrade opportunities as users of the free solutions wish to do more than what the free products enable them to do.
Digital Media Solutions Business Strategy
 
In fiscal 2010,2011, our CreativeDigital Media Solutions strategy will focus on drivingdelivering innovation in the imaging and video markets to create, manage, distribute and monetize digital experiences in a multiscreen world.  In doing so, we intend to drive revenue growth and increasingincrease market share of our products through the delivery of comprehensive software solutions that meet the evolving needs of our customers. To help drive this strategy, we willWe also intend to develop and deliver new versionsproducts which leverage the strong brand and technology of our Creative Suite familyimaging and video products—including products which could run on non-PC platforms such as tablets and smartphones, and applications which could run in the cloud as a SaaS offering.
In imaging, we have a leadership position with our Photoshop franchise of products. We will continue to update our products during the year with ato maintain our lead through technical innovation, and to drive upgrade and new user revenue. We also plan to drive incremental revenue growth by tuning and optimizing our business model, including: increasing our focus on improved integration betweenthe education market as a new seat and revenue growth opportunity; utilizing new trial and new subscription-based licensing models to attract new and price-sensitive customers to adopt our products,products; and, increasing our focus on addressing piracy problems with the inclusion of more efficient collaboration and workflow capabilities, and enhanced functionality – particularlyadvanced anti-piracy enhancements in areas related to interactivitythe product line.
In video and rich media use related to Adobe Flash content creation, mobile and alternative device content creation and hosted cloud-based services which will augmentdelivery, we have a leadership position with our video and audio tools.  We plan to update certain products in the capabilities of our desktop products. We will also utilize hardware improvements such as 64-bit computing supportportfolio to maintain and graphics processor unit acceleration to significantly improvegrow this leadership position through market share gains and new user acquisition during the performance of our products.
year. We believe that, while manyour strategy of our customers have madeimproving the switchworkflow around planning-to-playback has been effective in migrating users to our Creative Suite editions from individual creative products, there still remains a large opportunity to migrate customers from individual products to Creative Suite editions – particularly in emerging marketsset of digital media solutions, and other large geographic markets outside the United States where our Creative Suite penetration is lower. We also believe many customers who did not migrate to newer CS4 releases during 2009 due to economic factors could upgrade to new versions of our products in 2010, due to new and enhanced features, improved productivity gains, support for the latest Microsoft and Apple operating systems that are being adopted by our customers, new hardware purchases by our customers which could cause them to update old versions of creative software, and the addition of features in some of our creative products which will provide better integration with our Omniture Web analytics and business optimization products.
To increase the addressable market for our Creative Solutions business, and to address the needs of customers creating interactive content and applications for both PC and non-PC based environments, we intend to add Adobe Flash Catalyst and Adobe Flash Builder to some of our Creative Suite configurations in 2010.  We believe interactive designers, Web developers and other creative professionals will benefit from the added features and integration of these Platform Business Unit products with the other creative products they regularly use to provide innovative ways to deliver improved Web-based content, applications and experiences for both PC screens and non-PC screens such as mobile device and TV screens.
6


We intend to continue our efforts to be the recognized market leader in the professional page layout, Web layout and illustration software markets. In page layout, we will continue to add new features to our InDesign product with a focus on cross-media publishing workflows, as well as continue to enhance its integration with other products print professionals utilize in their workflows. In Web layout, we strive to continue to redefine the Web experience by offering the most feature-rich, market-leading solutions for Website design and development with our Dreamweaver and Flash offerings. In illustration, we will continue to innovate and develop newto improve the workflow capabilities which we believe will preserveof our Illustrator product as a leading graphics creation solution.offering.
 
Areas where we intend to improve the workflow of our customers include improving our planning-to-playback offering through the integration of Omniture measurement and optimization capabilities, and, integrating our new Web content management (“WCM”) capabilities into the workflow. We plan to continue to work on enhancements forexpect both initiatives will further enhance our Photoshop family of product offerings to meet the evolving needs of professional photographers, creative professional customers (including graphic designers, Web designers and video producers) and imaging enthusiasts to drive upgrades and new user adoption. We also plan to add new capabilities to Adobe Photoshop Lightroom, our digital photography workflow tool for professional photographers and hobbyists. In addition, we continue to believe many customers will license the Photoshop product capabilities via our Creative Suite editions as opposed to licensing individual Photoshop products.
With our set of professional digital video and motion graphic products, we strivesolution to provide the market-leading,most complete end-to-end solution in the market, as well as expand the revenue we can generate from existing customers that rely on our solutions.
Across all of our digital video, motion graphic and animation platform for our customers. To grow this business,media solutions, we will continue to market the advanced features, the cross-platform and cross-device capabilities, and the workflow benefits of this platform to creative professionals and videographers in the film, broadcast, corporate and event videography market segments. We are also enhancing our FMS solutionplan to deliver the highest quality video streaming capability and we are working with partners to deliver integrated video systems and video delivery services. With broad adoption ofleverage innovations in Adobe Flash Player and its high-quality video playback features, we will continue to work on advancing our seamless video authoring-to-playback workflow capability for those wishing to provide a rich video experience on the Web and to mobile devices. We will also workplan to integrate analytics and optimization capabilities into our video solutions, leveraging our OSMF effort andcontinue to innovate with the capabilities of our Omniture offerings.
To further our initiatives in digital video and motion graphics, we intend to extend our leadership position inlatest Web video by continuing to support and drive the improvement of industry standards, as well as innovate and deliver advanced content creation, protection, delivery and monetization capabilities in our dynamic media streaming products, the Adobe Flash Player, our OSMF effort and our Omniture solutions.  By focusing on the end-to-end video workflow needs and monetization goals of our customers, we believe we are uniquely positionedformats to provide the best solutionofferings to customers. This includes improvements for our support of Flash video technology, as well as adding new HTML5 capabilities as browsers begin to support these ne w features and the creation and delivery of high-qualityworld begins to migrate to Web video content. browsers which support them.
In addition, as the number of hobbyists desiring easy-to-use video editing solutions grows,future, we intend to enhanceinnovate in new areas of content creation, including addressing an emerging opportunity of building and marketing applications which work on non-PC devices such as tablets. We are making investments to insure our solutions remain leaders in their respective categories, regardless of adjustments in how people wish to create imaging and video content in the video editing and DVD creation capabilities of our Adobe Premiere Elements product for the sharing of digital video memories.future.
 
With our Scene7 solutions, we intend to market their capabilities to help customers automate the production and availability of rich media experiences, including zoom, dynamic sizing, personalization and interactive dynamic product catalogs. In addition, we believe our Scene7 solutions will help Adobe build a more robust Internet infrastructure for the delivery of software as a service (“SaaS”), allowing us to further develop the brand-name customer list for our Scene7 solutions and accelerate the online availability of Adobe technologies used by millions of creative professional and hobbyist users.
CreativeDigital Media Solutions Products
 
Adobe After Effects Professional—Effects—software used to create sophisticated animation, motion graphics and visual effects found in television broadcast, film, DVD authoring and the Web; provides 2D and 3D compositing, animation and visual effects tools, as well as advanced features such as motion tracking and stabilization, advanced keying and warping tools, and more than 30250 additional visual effects and additional audio effects.
 
Adobe Audition—a professional audio editing environment designed for demanding audio and video professionals; provides advanced audio mixing, editing and effects processing capabilities.
 
Adobe Creative Suite Design Premium—an integrated software solution that creative professionals can use as a platform for print, Web and mobile content publishing; combines Adobe Acrobat Pro, Adobe Dreamweaver, Adobe Flash Professional, Adobe Illustrator, Adobe InDesign and Adobe Photoshop Extended technologies with file management and integration technology called Version Cue, a file management and control center called Adobe Bridge, a tool used to produce innovative and compelling content for a broad range of mobile phones and consumer electronics devices called Adobe Device Central, and Adobe Acrobat Connect Web conferencing software that enables users to instantly communicate and collaborate through easy-to-use, easy-to-access online personal meeting rooms.
 
713


Adobe Creative Suite Design Standard—an integrated software solution that creative professionals can utilize for professional design and print production, page layout, image editing, illustration and Adobe PDF workflows; combines Adobe Acrobat Pro, Adobe Illustrator, Adobe InDesign and Adobe Photoshop technologies, Version Cue, Adobe Bridge, Adobe Device Central and Adobe Acrobat Connect Web conferencing software.
Adobe Creative Suite Master Collection—an integrated software solution which provides all the tools creative professionals require to create content for every design discipline in one offering; provides capabilities for professional page layout, image editing, vector illustration, print production, Website design/development, rich interactive content creation, visual effects and motion graphics, video capture/editing/production, DVD titling and digital audio production; includes Adobe Acrobat Pro, Adobe After Effects Professional, Adobe Contribute, Adobe Dreamweaver, Adobe Encore, Adobe Fireworks, Adobe Flash Professional, Adobe Illustrator, Adobe InDesign, Adobe Photoshop Extended, Adobe Premiere Pro and Adobe Soundbooth technologies, Version Cue, Adobe Bridge, Adobe Device Central, Adobe Acrobat Connect and Adobe Dynamic Link which enables intermediate rendering for a smoother workflow between video production tools.
Adobe Creative Suite Production Premium—an integrated software solution that provides creative professionals a complete post-production solution consisting of video, audio and design tools that can be utilized to create and deliver content to film, video, DVD, Blu-ray Disc, the Web and mobile devices; combines Adobe Premiere Pro, Adobe After Effects, Professional, Adobe Encore,Photoshop Extended, Adobe Flash Professional, Adobe Flash Catalyst, Adobe Illustrator, Adobe Photoshop Extended,Encore, Adobe Premiere ProOnLocation and Adobe Soundbooth technologies, Version Cue, Adobe Bridge, Adobe Device Central, Adobe Acrobat Connect Web conferencing software and Adobe Dynamic Link.
Adobe Creative Suite Web Premium—an integrated software solution that provides creative professionals a complete solution for creating interactive Websites, applications, user interfaces, presentations, mobile device content and other digital experiences; allows users to prototype Web projects, design Website assets, build Web experiences and efficiently maintain and update Web content; combines Adobe Acrobat Pro, Adobe Contribute, Adobe Dreamweaver, Adobe Fireworks, Adobe Flash Professional, Adobe Illustrator and Adobe Photoshop Extended technologies, Version Cue, Adobe Bridge, Adobe Device Central, Adobe Acrobat Connect Web conferencing software and Adobe Dynamic Link.
Adobe Creative Suite Web Standard—an integrated software solution that provides a basic toolkit for Web designers and developers to prototype, design, develop and maintain Websites, Web applications, interactive Web experiences and mobile content; combines Adobe Contribute, Adobe Dreamweaver, Adobe Fireworks and Adobe Flash Professional technologies, Version Cue,the following additional components: Adobe Bridge, Adobe Device Central and Adobe Acrobat Connect Web conferencing software.
Adobe Dreamweaver—a professional software development application used by designers and developers to create a broad range of Web solutions for publishing online commerce, customer service and online educational content; includes capabilities for visually designing HTML pages, coding HTML and application logic and working with application server technologies.Dynamic Link.
 
Adobe Encore—professional DVD authoring and creation software; provides a comprehensive set of design tools and integration with other Adobe software to create a streamlined DVD creation workflow; provides ability to output projects to recordable DVD formats including Blu-ray, ensuring a wide degree of playback compatibility.
 
Adobe Fireworks—a professional graphics design tool that allows users to rapidly prototype and design Websites and Web application interfaces while giving professional designers and developers tools for creating images that can be deployed to Web browsers, Adobe Flash Player and Adobe AIR; integrates with Adobe Dreamweaver, Adobe Flash and Adobe Photoshop, and supports Adobe AIR application development.
Adobe Flash Access—a scalable, flexible content protection solution that enables the distribution and monetization of premium video content delivered online; previously known as Adobe Flash Media Rights Management Server.
Adobe Flash Media Interactive Server—a configuration of our streaming media capabilities to deliver secure, high-quality video on demand, video blogging and messaging, Web conferencing and live video capabilities that can be viewed via Adobe Flash Player and Adobe AIR; provides a flexible development environment for creating and delivering interactive media applications; utilized by many industries, including media and entertainment, telecommunications, advertising, government and education.
Adobe Flash Media Streaming Server—a lower-cost version of our streaming media capabilities that can be used to deliver live streaming and video-on-demand streaming; configured for lower volume streaming of content that is suitable for small- and medium- size streaming needs.
8


Adobe Flash Professional—provides an advanced development environment for creating Internet applications which integrate animations, motion graphics, sound, text and additional video functionality; solutions built with Adobe Flash Professional are deployed via the Web to browsers and to devices that run Adobe Flash Player.
Adobe Illustrator—a vector-based illustration design tool used to create compelling graphic artwork for print publications, Websites and video production.
Adobe InCopy—an editorial tool for collaboration between writers, editors and copy-fitters; Adobe InCopy is a companion to Adobe InDesign.
Adobe InDesign—a page-layout application for publishing professionals; based on an open, object-oriented architecture that enables Adobe and its industry part­ners to deliver powerful publishing solutions for magazine, newspaper and other publishing applications.
Adobe InDesign Server—technology for third-party systems integrators and developers to use for building design-driven, server-based publishing solutions; brings the innovative design and typography features of InDesign software to the server platform and enables Adobe partners to provide new levels of automation and efficiency in high-end editorial workflows, collateral creation, variable data publishing and Web-based design solutions.
Adobe Photoshop—provides photo design, enhancement and editing capabilities for print, the Web and multi-media; used by graphic designers, professional photographers, Web designers, professional publishers and video professionals, as well as amateur photographers and digital imaging hobbyists.
Adobe Photoshop Express—an online hosted service that provides customers with the ability to view, enhance and share their photos. It also provides photo backup services and was initially launched as Photoshop.com.
Photoshop Express Mobile—offers the ability to edit and share photos virtually anywhere from smartphones and tablet devices; runs on Apple iOS and Android OS operating systems.
 
Adobe Photoshop Elements—offers powerful yet easy-to-use photo editing functionality plus intuitive organizing, printing and sharing capabilities for amateur photographers and hobbyists who want to create professional-quality images for print and the Web.
 
Adobe Photoshop Extended—provides the capabilities of Adobe Photoshop, plus additional tools for editing 3D and motion-based content and performing image analysis; targeted for:  film, video and multimedia professionals; graphic and Web designers using 3D and motion; manufacturing professionals; medical professionals; architects and engineers; and scientific researchers.
 
Adobe Photoshop Lightroom—software designed for professional photographers and photo hobbyists, it addresses their unique photography workflow needs by providing more efficient and powerful ways to import, select, develop and showcase large volumes of digital images.
 
Adobe Premiere Elements—a powerful yet easy-to-use video-editing software for home video editing; provides tools for hobbyists to quickly edit and enhance video footage with fun effects and transitions and create custom DVDs for sharing video with friends and family.
 
Adobe Premiere Express—hosted software service based on Adobe Premiere technology that provides video editing and video remix and video editing softwarecapabilities; licensed to media portalsby customers such as MTV.com, Photobucket and YouTubethose running media portals to provide consumers with embedded access to industry leading Adobe video editing and enhancement technologies.
 
Adobe Premiere Pro—professional digital video-editingvideo editing software used to create broadcast-qualitybroadcast quality content for video, film, DVD, multimedia and streaming over the Web.
 
Adobe Soundbooth—an application that provides video editors, designers and others who do not specialize in audio with the tools that they need to accomplish audio-based tasks in their everyday work, such as removing noise from recordings, polishing voiceovers and customizing music to fit a video or animation production.
 
Adobe Story—newan online collaborative script development tool currently in beta release and made available as a hosted service; can be used to begin the planning and preproduction phase of video workflows and willis be integrated with other Adobe products, including future versions of the Adobe Creative Suite product family;products; developed to create more efficient video production workflows while reducing production costs, Adobe Story automatically turns content in scripts into relevant metadata that can be used throughout the Adobe digital video workflow.
 
Adobe Visual Communicator—software used to create newscast-style video presentations that can be delivered via e-mail, CD, DVD, PowerPoint or live over the Internet.
 
Business Catalyst—hosted software service which provides an all-in-one capability to develop, maintain, and run a Website to implement marketing campaigns and sell products online.
9


Flash Video Streaming Service—via CDN partners, Adobe offers hosted services for streaming on-demand video for the Adobe Flash Player runtime across high-performance networks; built with Adobe Flash Media Server, Flash Video Streaming Service provides an effective way to deliver FLV to large audiences without the overhead of setting up and maintaining streaming server hardware and network.
Open Source Media Framework (OSMF)—new framework for media player development that can be used to create and deliver custom online media players for content owners; enables developers using Flash technologies to quickly and easily add rich functionality such as advertising, user measurement and tracking, and social network integration into new custom video players that can be branded for individual content owners.
Ovation—software which allows users to enhance Microsoft PowerPoint slides into a richer visual experience to help deliver more impactful information, presentations and messages.
Photoshop.com—an online hosted service that provides customers with the ability to view, enhance and share their photos; also provides photo backup services, the ability to obtain seasonal artwork and other inspiring ideas that can be utilized to enhance the photo viewing and sharing experience.
Scene7 On-Demand—provides an easy-to-use, Web-based system to upload, manage, enhance and publish dynamic rich content; used by many leading online retail Websites to automate the production and availability of rich media experiences, including zoom, dynamic sizing, personalization and interactive dynamic product catalogs.
Business ProductivityDigital Enterprise Solutions
 
The focus of our Business ProductivityDigital Enterprise Solutions business is to provide solutions which meet the needs of enterprises and governments to increase their revenue, improve their productivity, help automate business processes, improve collaboration, provide better customer service and reduce time-to-market and costs. We believe there are several macro trends and specific growth drivers that are creating opportunities for our Business ProductivityDigital Enterprise Solutions business:
 
14


· 
·
Paper-to-digital—eliminating paperTransforming customer experiences—businesses increasingly focus their customer service and movingnew customer acquisition activities online, both to automated forms-based workflows continuegain business process efficiencies and to be key challenges intake advantage of the enterprise. Paper remains prevalent throughout industriesopportunities presented by new, more sophisticated technologies for analytics, optimization and targeted communications. As they do so, enterprises and governments face rapidly changing consumer expectations, fueled by innovations across channels and there are goalstechnologies—from social media and real-time collaboration, to drive down operational costs relatedonline video and Internet-connected television, to paper usenew mobile and workflows involving paper-based documents. DuringInternet applications. We believe a major opportunity has emerged to provide a platform for enterprises and governments to manage the past decade, there has been considerable progress made towards moving away from paper-based workflows.  However, we believe there still remains a significant opportunityaccelerating innovation in digital experiences across multiple channels and devices—and to deliver solutions which focus on this opportunity.
effective and engaged cus tomer experiences with transformative business results.
 
· 
·
Collaboration—the nature of business continues to become more social and collaborative, and enterprises and governments are being forced to become more transparent. Customers and government constituents desire that their online interactions be friendly and effective. As such, we believe weaving social, real-time interaction into every customer interaction is becoming a key market opportunity, as well as a differentiation in the marketplace.
 
·
·
Transforming customer interactions—as businesses increasingly move their customer servicePaper-to-digital—eliminating paper and new customer acquisition activities online, theymoving to automated forms-based workflows continue to be key challenges in enterprises and governments around the world. Paper remains prevalent throughout industries and governments, and there are facing a completely different customer interaction model.  We believe more than half of the transactions in our Adobe LiveCycle enterprise business duringgoals to drive down operational costs related to paper use and workflows involving paper-based documents. During the past year relatedecade, there has been considerable progress made towards moving away from paper-based workflows. However, we believe there still remains a significant opportunity to deliver solutions oriented around transforming business processes such that organizations can more easily and cost-effectively acquire, service, and ultimately retain their customers/constituents.
which focus on this opportunity.
 
Given these market trends and growth drivers, we categorize our opportunities and our results into two distinct businessessegments within our Business ProductivityDigital Enterprise Solutions: Knowledge Worker and Enterprise. Both businesses utilize industry standards and leverage our client platforms that include Adobe Reader, Adobe Flash Player and Adobe AIR.
 
Knowledge Worker Market Opportunity
 
As part of our Business ProductivityDigital Enterprise Solutions focus, we address the needs of the knowledge worker customer whom we define as someone working in document intensive industries, focused on creating and disseminating high-value information as part of their job on a regular basis. Knowledge workers include a wide variety of job functions—such as accountants, attorneys, architects, educators, engineers, graphic designers, insurance underwriters and stock analysts. These jobs typically require the sharing of information either as a static, published document or as a collaborative, interactive document.
 
Knowledge workers must create information and content from a variety of sources and software applications, and be able to exchange this information within a reliable format that ensures coworkers and constituents can reliably and securely access the information. When appropriate, this information often needs to be protected or securely managed and controlled.
 
10


Document-based collaboration among knowledge workers can occur through face-to-face meetings, via phone calls, through e-mail or through Web conferencing technologies. Knowledge workers who participate in collaborations with their colleagues may be located in offices next door to each other, or in different parts of the world. These team members may change with every project and either be part of an organization’s employee base, or be an external consultant or third-party partner.
 
We believe there is a significant opportunity to provide solutions which enable knowledge workers to communicate and collaborate across technical, geographical and social boundaries, both inside and outside of their companies. We believe that with such solutions, users can collaborate and efficiently manage feedback from their colleagues in both real time and on-demand, and control how, when and by whom information is accessed.
 
Since the early 1990s, our Acrobat family of products has provided for the reliable creation and exchange of electronic documents, regardless of platform or application source type. Users can collaborate on documents with electronic comments and tailor the security of a file in order to distribute reliable Adobe PDF documents that can be viewed, printed or interacted with utilizing the free Adobe Reader. Available in different versions which target a variety of user needs, Adobe Acrobat provides essential electronic document capabilities and services to help knowledge workers accomplish a wide range of ad hoc tasks involving digital documents ranging from simple publications to forms to mission critical engineering and architectural plans. Although Acrobat has achieved strong market adoption in document-intensive industries such as government,go vernment, financial services, pharmaceutical, legal, aerospace, insurance and technical publishing, we believe there are tens of millions of users who need capabilities such as those provided by Acrobat who have not yet licensed an Acrobat- based solution.
 
Our Acrobat.com service provides centralized online file sharing and storage capabilities, as well as simple PDF creation, an online word processor, spreadsheet, and presentation authoring capabilities, and personal Web conferencing services with Adobe ConnectNow that is based on our Acrobat Connect Pro Web conferencing solution.ConnectNow. In
15


addition to complementing our Acrobat desktop solutions, Acrobat.com also serves as an introductory service for knowledge workers who wish to utilize PDF-creation capabilities and the Adobe Reader, but have not yet licensed an Acrobat desktop solution.
 
Knowledge Worker Business Summary
 
In fiscal 2009,2010, our Knowledge Worker business was adversely affected by the recession and the weakrevenue increased when compared to fiscal 2009 due to general macro-economic environment. This caused revenue for our Knowledge Worker productsimprovements and increased spending by IT organizations. Helping to be approximately 23% weaker than revenue achieved in fiscal 2008. Despitedrive this economy-driven weakness, we maintained our focus on driving adoptionperformance was the success of our corporate and volume licensing programs, which allow customers who want to deploy Acrobat products during the year—particularly with enterpriseto many users to do so through convenient license acquisition and government customers.installation means.
 
Our Acrobat 9 family of products, which first shipped in August of 2008, offersoffered features that allow workgroups to manage a range of essential business activities such as assembling documents from multiple sources, controlling security and access to sensitive information, enabling the creation and filling out of intelligent electronic forms and more effectively collaborating on documents and projects. In addition, the Acrobat 9 family of products allows users to unify a wide range of content into a PDF Portfolio. Users can assemble documents, drawings, e-mail, spreadsheets and rich media—including audio, video, 3D and maps — in a single, compressed PDF Portfolio.  Other version 9 features and enhancements included the ability to: create interactive, on-demand presentations using Adobe Presenter software; easily share video in PDF using FLV; improved security to help protect and control access to PDF documents; permanently remove sensitive information through the use of redaction tools to black out sensitive text, illustrations, or other information; easily create and manage electronic forms; and enable anyone using the free Adobe Reader to digitally sign documents, participate in shared document reviews and save forms locally. These enhanced capabilities helped to continue the increase of our penetration of Acrobat desktop licenses in enterprises.
In November 2010, we launched Adobe Acrobat X, the tenth major version of our Acrobat family of products.  With new and improved features that improve user productivity, streamline document reviews, collect data in fillable PDF forms, protect PDF documents and other content, and share PDF documents with others, Acrobat X extends the value proposition for knowledge workers to communicate and collaborate more effectively. Acrobat X is offered in Standard and Pro versions, as well as in a new Acrobat Suite which includes Acrobat X Pro, Adobe Photoshop CS5, Adobe Captivate 5, Adobe Presenter 7, Adobe LiveCycle Designer ES2 and Adobe Media Encoder CS5.
 
During the year, continued adoption of our Creative Suite products has also contributed to broader adoption of Acrobat in the creative professional market. Acrobat Pro is included in four of the sixfive Creative Suite editions and utilization of Acrobat prepress, printing and collaboration functionality is a critical component of creative customer workflows. As such, adoption of Acrobat through the Creative Suite family of products has resulted in a material amount of Acrobat revenue being reported in our Creative Solutions Segment during the year.
 
11


We also continued to grow the usage of Acrobat.com during fiscal 2009.2010. Since it was first introduced in 2008, more than fivefourteen million users have created accounts to use Acrobat.com to create and share documents, communicate in real time, and simplify working with others. In the fourth quarter of fiscal 2009, we enhanced its capabilities with easier file sharing, improved remote access including mobile device access, and the addition of new spreadsheet and presentation authoring capabilities. We believe this compelling subscription-based service will enhance the growth capabilities of the Acrobat family of products in the coming years.
 
Knowledge Worker Strategy
 
In fiscal 2010,2011, we plan to continue to market the benefits of our knowledge worker solutions to small and medium-sized businesses, large enterprises and government institutions around the world. With our Acrobat family of products, we intend to continue to increase our seat penetration in these markets through the utilization of our corporate and volume licensing programs. We also intend to increase our focus on marketing and licensing Acrobat in targeted vertical markets such as education, financial services, telecommunications and government, as well as expanding into emerging markets.
 
We also plan to deliver a new version of the Acrobat family of products later in the fiscal year. This new release will provide enhanced collaboration features as well as add additional capabilities to transform how Acrobat users create and deliver more dynamic experiences within PDF files. We believe this new version will help to accelerate adoption of Acrobat in targeted markets when compared to adoption and upgrade rates we experienced during fiscal 2009, which were adversely affected by the macro-economic downturn. In addition, we intend to update the capabilities of our hosted service, Acrobat.com, to increase the value of the service to existing and new users. As the use of Acrobat.com grows, we intend to target users of the free aspects of the service with paid-for functionality that will enhance their use of the overall solution.
 
Knowledge Worker Products
 
Adobe Acrobat.com—an online collaboration suite which provides simple Web conferencing, centralized online file sharing and storage capabilities, as well as simple PDF creation, anand online collaborative applications like a word processor called Buzzword, an onlineand a spreadsheet authoring tool called Tables, an online presentation creation tool called Presentations, and personal Web conferencing services with Adobe ConnectNow.tool.
 
Adobe Acrobat Standard—software that creates secure, reliable and compact Adobe PDF documents from desktop authoring applications such as Microsoft Office software, graphics applications and more; supports automated collaborative workflows with a rich set of commenting tools and review tracking features; includes everything needed to create and distribute rich electronic documents that can be viewed easily within leading Web browsers or on computer desktops via the free Adobe Reader.
 
Adobe Acrobat Pro—in addition to all the capabilities of Acrobat Standard, Acrobat Pro delivers specialized capabilities for creative professional and engineering users, such as pre-flighting, color separation and measuring tools; also allows users to insert FLVFlash video or H.264 video for direct playback in the most recent versions of Adobe Acrobat and Adobe Reader software, create dynamic XML forms with Adobe LiveCycle Designer ESthat is included with Acrobat Pro, ad hoc form
16


distribution and data collection, and create Adobe PDF documents that enable Adobe Reader users to digitally sign Adobe PDF documents.documents, participate in a shared review and fill and save in forms.
 
Adobe Acrobat Pro Extended—in addition to all the capabilities of Acrobat Pro, Acrobat Pro Extended enables collaboration between extended teams of designers and engineers to more securely and reliably communicate, visualize and document architectural and manufacturing designs using 3D data; allows users to insert and publish 3D designs from major CAD applications in Adobe PDF documents that can easily be shared with suppliers, partners and customers using the free Adobe Reader software; Acrobat Pro Extended also: allows users to easily add audio, video and quizzes to PowerPoint slides to create rich, interactive presentations with Adobe Presenter; enables conversion of a variety of video formats to FLVFlash video for playback in PDF;PDF documents; and enables the creation of PDF maps through the importing geospatial files that can retainret ain metadata and coordinates. Acrobat 9 Pro Extended was discontinued with the release of Acrobat X.
Adobe Acrobat Suite—a new suite of software for business professionals which combines Acrobat X Pro, Adobe Photoshop and rich media applications to allow users to create interactive PDF experiences such as presentations, proposals and training materials; includes Adobe Acrobat X Pro, Adobe Photoshop, Adobe Captivate, Adobe Presenter, Adobe LiveCycle Designer ES, Adobe Presenter, Adobe 3D Reviewer and Adobe 3D Capture Utility for UNIX.Media Encoder.
 
Adobe Document Center—CreatePDF—a hosted service that enables businesses to secure and manage Adobenew, online PDF documents and other common business document files such as those in Microsoft Office formats.
Create Adobe PDF Online—a Web-based subscriptionfile creation service that provides for the easy conversion of Microsoft Office documents and other applicationalmost all document files to Adobe PDF for the secure and reliable sharing of rich electronic documents that can be viewed easily within leading Web browsers or on computer desktopscomputers via the free Adobe Reader.
 
Adobe SendNow—a new, online file sharing service that lets users send, share, and track files online, even large ones, without the complications of email size restrictions, multiple email attachments, FTP sites, and overnight shipping services.
Adobe Reader—software for reliable viewing, searching, reviewing and printing of Adobe PDF documents on a variety of hardware and operating system platforms; when used with certain Adobe PDF documents created with Adobe LiveCycle Reader Extensions Server software, Adobe Acrobat Pro or Adobe Acrobat Pro Extended, Adobe Reader also can be used to enable collaborative workflows through the addition of collaboration features built into the Adobe PDF document; these features include review and markup tools that normally are not present in the standard Adobe Reader product.
Enterprise Market Opportunity
The Enterprise segment of our Digital Enterprise Solutions business addresses the needs of large enterprises and governments in today’s rapidly changing digital experience technology landscape. The explosion of innovation in digital experiences ranges from those found on traditional PC screens to new experiences delivered to tablets and smartphones.  These experiences include content which utilize enterprise data, interactivity, and rich media such as video. In addition, social interaction is an increasing requirement, as is the desire to measure and optimize these experiences with Web analytics data, dash boards and experience optimization software.
We believe these market trends and customer requirements are creating the need for a new category of enterprise software. Industry analysts have labeled this opportunity customer experience management or CEM. We offer our market-leading CEM platform—comprising our Adobe LiveCycle Enterprise Suite, our Adobe Content Repository Extreme (“CRX”), and Adobe Communiqué (“CQ”)—to enterprises and government agencies who wish to improve their customer interactions and experiences.
Our CEM platform enables our customers to not only reach their constituents through new communication channels, such as mobile and social, but also to provide common infrastructure across all of the customer touch points and processes in an enterprise. For example, enterprises leverage our CEM platform to tailor the offers presented by an agent in the traditional call center based on what the customer was researching on their mobile Website—leading to better customer alignment and loyalty, greater revenue, and reduced selling costs.
The value of CEM extends across the enterprise. Chief marketing officers invest in CEM solutions to increase marketing agility and to better engage customers by delivering consistent, personalized, targeted campaigns across channels. Chief revenue officers leverage CEM to increase revenue and selling productivity with more effective and optimized customer-facing applications, by bringing selling applications and content to the mobile sales force, and ensuring that all customer touch points present the customer with consistent messages and content. Operations and customer service leaders use CEM solutions to present a consistent, customer-centric view of the multiple enterprise systems that power a scalable business—frequently re-engineering customer processes for greater customer satisfaction and reduced costs.
Our CEM platform provides creative and developer tools for creating applications and global Web experiences. It also provides common business user applications for managing content and messages, and, it provides a common framework to
1217


Enterprise Market Opportunity
Enterprises are under increasing pressure to save money, offer improved customer service, adhere to regulatory requirementsmeasure, optimize and leverage existing investments in core systems. As a means to address these issues, a critical component of an organization’starget experiences for superior business processes is the need to interact with data stored in enterprise applications. As this need expands beyond the core users of those applications, adapting systems to accommodate a diverse group of users—including those withinresults—across both new and those external to the organization – has become an expensivetraditional communication channels and time-consuming endeavor. The outcome is a proliferation of manual workarounds that result in process inefficiencies, delays and poor quality of information.
In addition, enterprises have built Web applications which enjoy the reach of the Web but often fail to deliver a user interface with the ease of use and richness that users expect. This impedes utilization of these applications and increases training costs, and reduces the overall return on investment (“ROI”) that enterprises expect. Organizations are now looking to RIAs to boost their ROI for these Web applications by combining a rich graphical application interface with the universal reach of the Web.devices.
 
We believe significant opportunities exist to help enterprises address these issues by making their business processes more efficient, and their Web applications more engaging.engaging, agile, and measurable and giving executives the ability to manage these experiences through tools like dashboards. We also believe forward-thinking enterprises are actively investing in disruptive processes to engage more meaningfully with customers, and the employees and partners who serve them. Enterprises want to leverage these dynamic human interactions to create a more effective customer interaction model which accelerates customer acquisition and retention.
 
To address these opportunities, we offerOur offering leverages a platformunified developer experience for enterprisescreating applications that help organizations quickly assemble more secure, feature-rich user experiences. We also utilize Adobe Flash and governmentsAdobe PDF technologies to build Customer Interaction Solutions (“CIS”) utilizing our Adobe LiveCycle Enterprise Suite (“ES”) solutions to securely extendimprove user engagement via the reach of information, processes and services to engage with customers and constituents. Our CIS solutions leverage ourcross-platform Adobe Reader and the Adobe Flash Platform which help businesses and government agencies inspire commitment in their customers and constituents by engaging them — anywhere, anytime and in any medium through our universal clients and application solutions.Player software installed on over 98% of Internet-enabled PCs worldwide.
 
With our platform, organizations can choose the appropriate combinations of standards-based user interface technologies, including Flash, PDF, AIR, XML, HTML and Ajax, to most effectively engage their users, drive flexibility, and reduce custom implementations and vendor lock-in. Our Adobe Flash Platformmulti-platform, multi-format approach enables reliable, secure and rich application experiences across browsers, desktops and devices. The platform provides developers with an RIA programming modelcustomers to integrate and optimize workflows and a server software framework to simplify integration and leverage existing enterprise infrastructures. We also offer CIS servicesdeliver CEM solutions that allow for interaction by their constituents on any Internet-connected device, including smartphones, tablets and other software components to accelerate the creation of compelling, relevant and actionable applications, either through RIAs or through intelligent electronic documents based on Adobe PDF.non-PC devices.
 
To improve their collaboration and communication capabilities, we believe enterprises will increasingly utilize real-time communication to improve how they train, market, sell and support their products and solutions to their customers. For this reason, we now include our Adobe Acrobat Connect Pro product line as part of our CISCEM offerings.
Adobe Connect Pro provides capabilities via Adobe Flash Player for live Web conferencing, as well as delivering on-demand rich presentations through an on-premise server or as a hosted service.service and recorded. Web conferencing services are provided via the ubiquitous Adobe Flash Player client on PCs, as well as through smartphone and tablet device applications running natively on operating systems such as Apple iOS and Google Android. By also offering Web conferencing services as part of our LiveCycleenterprise family of products, we believe we can extend adoption of Web conferencing to a broader potential market and grow the use of such technology with an easy-to-adopt business model.
 
We believe customers adopting our CEM solutions will increasingly need more capabilities to address how they manage and deliver their content.  The importance of managing online, mobile and social channels as a means to deliver content and measure its business impact is also growing, as is the desire to utilize a completely integrated offering and workflow from one software vendor rather than several.
To strengthen our enterprise software solution portfolio, in October, 2010 we completed our acquisition of Day Software Holding AG (“Day”), a leading provider of WCM, digital asset management and social collaboration offerings. We believe Day’s leading WCM solutions combined with Adobe’s existing portfolio form the most powerful offering for CEM on the market today. With it, we can help customers better integrate their global Web presence and business applications, unlocking value across their marketing, sales, and service processes.
Although our solutions address the needs of a diverse set of enterprise customers, we focus primarily on two key vertical industries: financial services and government. To a lesser extent, weWe also target vertical markets such as media and entertainment, manufacturing, telecommunications and healthcare. For all these customers, we offer comprehensive, scalable, secure and reliable server products and tools to develop applications tailored to their specific information and business process requirements. By industry, we also offer Solution Accelerator applications which enable customers in those industries to rapidly build prototype and pilot applications which can bootstrap their development efforts and help them achieve quicker time-to-market deployment as well as better return on investment (“ROI”).
 
Enterprise Business Summary
 
In fiscal 2009,2010, as macro-economic conditions improved and our enterprise go-to-market efforts matured, we achieved strong year-over-year revenue performance forgrowth in our Enterprise productsbusiness. This growth was better than Adobe’s overall business. Despite the negative macro-economic backdrop, overalldriven by increased adoption of our Adobe LiveCycle revenue declined only slightly on a year-over-year basis.  A contributing factor to the year-over-year decline in our LiveCycle revenue was our strategic decision to focus less on consulting services as a component of overall LiveCycle revenueand Adobe Connect products during the year. WithWe believe this success is due to the increased consulting support by systems integrators such as Cognizant, Deloittecapabilities and Tata Consulting, we downsized our consulting organization and the revenue aspirations associated with it as we entered fiscal 2009—and focused our revenue generation primarily on the licensingrobustness of our LiveCycle solutions.product offering, to the investments we have made in our direct sales force during the past several years, as well as industry analysts and enterprise customers placing more emphasis on CEM solutions as an area for investment in businesses.
 
1318


The overallrevenue performance of these product lines in our enterprise business also benefitted from the releaserecent deployment of new versions of products during the year.that deliver enhanced capabilities. In the fourth quarter of fiscal 2009, we delivered Adobe LiveCycle Enterprise Suite 2, which improved our offering and enhanced our go-to-market efforts as we entered fiscal 2010. Later in fiscal 2010, we announced and delivered Adobe LiveCycle Enterprise Suite 2.5 (“ES2”LiveCycle ES2.5”), which enables businessesexpanding our set of solutions for delivering superior customer experiences. New capabilities in LiveCycle ES2.5 include enterprise mobility for improved multiscreen delivery of applications, an enhanced framework for building enterprise RIAs, a new set of Solution Accelerators, and governmentsreal-time collaboration to deliver personalized experiencesempower organizations to improve employee productivity and the overall experience of theirinteract with customers and constituents.ci tizens in more meaningful, personal ways. Separately, in November 2010 we also announced and released Adobe Connect version 8, a significant update to our Web conferencing solution for enabling effective and engaging Web meetings, online training and Webinars.
 
LiveCycle ES2ES2.5 is an integrated J2EE server solution that blends data capture, process management, information security, document generation and content services to help create and deliver rich and engaging applications that reduce paperwork, accelerate decision-making and help ensure regulatory compliance. It provides developers the ability to build applications that improve interactions with customers and constituents across devices and channels. Delivering significant productivity improvements to IT and line-of-business managers, LiveCycle ES2ES2.5 also provides an RIA framework for building customizable RIA workspaces, mobile and desktop access to critical applications, and deployment as hosted services.
 
New features and enhancements to LiveCycle ES2ES2.5 include expanded client and Web browser support. We believe the extended mobile and desktop access to LiveCycle ES2ES2.5 will help organizations save time and costs by providing seamless end-user access to processes and services that help them complete their work faster. As part of LiveCycle ES2,ES2.5, we offer new capabilities such as LiveCycle Workspace ES2ES2.5 Mobile—which enables access to LiveCycle ES2ES2.5 from smartphones and tablets including iPhone, Blackberry and Windows mobile devices, thereby increasing user productivity by allowing access to tasks when users are away from their desks. We also offer LiveCycle Launchpad ES2,ES2.5, which is an Adobe AIR application that provides easy access on the desktop to initiate LiveCycle ES services such as PDF creation.
 
Additional LiveCycle ES2ES2.5 capabilities includedinclude expanded RIA data services. Through closer integration with the Adobe Flash Platform, LiveCycle ES2 enablesservices and enable Adobe Flex and LiveCycle developers to create user-centric applications that are unique to particular business needs. The new LiveCycle Mosaic ES2ES2.5 capability is an RIA framework for rapidly assembling and engaging activity-centric enterprise applications, and provides knowledge workers with real-time, contextual information from multiple sources in a single, personalized view.view or dashboard. Developers can extend existing applications by exposing their business logic and user interfaces into application tiles that can be assembled to create unified views.
 
In addition, we provide LiveCycle Collaboration Service, which is a new hosted service that provides developers and enterprises with a scalable solution to easily build real-time, multi-user collaboration into existing or new RIAs. LiveCycle ES2ES2.5 also provides the option to deploy LiveCycle capabilities in the cloud, hosted in the Amazon Web Services cloud computing environment. We believe these capabilities provide organizations with a faster deployment path and lower total cost of ownership. It also allows developers to stage multiple applications before going live in production.
 
To make it easy for enterprise designers and developers to automate enterprise business processes, we provide tight integration of Adobe tools and solutions such as LiveCycle ES2 Solution Accelerators—which help organizations launch project planningmake prototyping efficient and prototyping, and decrease application development time. New LiveCycle ES2ES2.5 Solution Accelerators include human capital management, eSubmissions, correspondence management, new account enrollmentInteractive Statements, Managed Review and servicesApproval and benefits delivery.Correspondence Management. We also provide LiveCycle Workbench ES2,ES2.5, which is an integrated development environment (“IDE”)IDE that allows developers, designers, and business analysts to work together collaboratively.
 
These LiveCycle ES2ES2.5 capabilities build upon advancements we have made with LiveCycle ES that provided common services software for functionality such as forms automation, PDF document creation, document security and process management.
 
In fiscal 2009, we also increasedOctober 2010, Adobe completed its acquisition of Day, a provider of next-generation WCM. Adobe's acquisition of Day strengthens our focus onCEM platform with market-leading WCM, digital asset management and social collaboration offerings. We believe our acquisition of Day positions us to help organizations transform themselves by enabling them to create, manage, distribute, and monetize content while optimizing the Web, conferencing market opportunity with our Acrobat Connect Pro product line, which is licensedmobile, and social collaboration experience for their customers.
More specifically, we believe we can enable the delivery of customer-facing Web and mobile solutions by customersextending enterprise services beyond interactive applications, documents, and workflows to include comprehensive WCM such as on-premise server-based software or as a hosted service. Revenue grew by more than 20% in fiscal 2009 due to our increased focus on marketingpersonalization of content, rich media delivery capabilities, mobile application delivery, and licensing the product, as well as overall growth in the market opportunity.social collaboration.
 
1419


We believe Day's leading WCM solutions combined with Adobe's existing portfolio form the most powerful offering for customer experience management on the market today. With it, we can help customers better integrate their global Web presence and business applications, unlocking value across their marketing, sales, and service processes. With the Day acquisition, Adobe now offers enterprise customers a more complete solution for customer-facing Web and mobile solutions.
The release of Adobe Connect 8 provides new capabilities including a simpler and more intuitive user interface, enhanced audio/video features for richer participant experiences, a new optional desktop client for improved access, an enhanced software development kit for even greater solution extensibility, and tighter session management for increased security. With these new features and the overall capabilities of our Web conferencing solution, industry analysts have given strong accolades and positive recommendations for Adobe Connect. With this commentary and our market momentum in fiscal 2010, we believe we will continue to grow our market share in the fast-growing Web conferencing market in the coming year.
Enterprise Strategy
 
In fiscal 2010,2011, we will continue to focus on offering a more complete enterprise server-based solutionsCEM platform, targeting the CEM needs of governments and enterprises worldwide. We wish to help these customers develop and deliver self-service and assisted-service Web-based applications that blend rich user interfaces and documents with data capture, document collaboration, process management, content management and document generation capabilities that are easy to use. We strive to provide solutions which are customer-centric and help the constituents of our customers work together on complex processes and bridge the digital experiences, traditional channels, and paper-based environments, and do so by providing capabilities that are accessible by anyone. We intend to provide such solutions directly through our field organization, as well as together with global and regional systems integrators we partner with that deliver comprehensive solutions to their customers.
 
We will continue to focus our go-to-market efforts on vertical markets such as financial services and government. We intend to continue to build out our go-to-market model to leverage sales and consulting delivery through systems integrator partners. We will also work to enhance our solutions offerings through investments in new SaaS, or on-demand, capabilities for our enterprise server product family.
 
With our newly acquired Day line of products, we believe we can drive strong revenue growth by expanding the global reach of the Day go-to-market effort as part of our CEM strategy and LiveCycle solution offering. We also believe our Day solutions can be leveraged in other market opportunities, such as how large creative customers might use it in concert with their creative workflows, and with Omniture-based Web measurement and optimization solutions.
With our Adobe Connect Pro product, we intend to increase awareness of our solution in markets such as government and other regulated industries.commercial enterprises. We also intend to expand our go-to-market opportunity by working with Conferencing Service Providers, and we plan to deliver capabilities which allow developers to build collaboration-enabled business processes utilizing Adobe Connect Pro functionality and services.
 
Enterprise Products
 
Application and Content Services
Adobe CQ—our WCM, digital asset management, and social collaboration platform that enables interactive marketers to leverage the online channel as the most cost-effective marketing vehicle to engage customers and prospects to increase competitive advantage and drive revenue; acquired as part of our acquisition of Day.
Adobe CRX—an open, standards-based Enterprise Content Management (“ECM”) platform, built on a modern architecture that is highly scalable; natively manages all content as defined in the Content Repository for Java Technology API Version 2.0 specification; this programming interface, defined by the ECM industry, provides developers with a stable and well-defined, yet extensible content and query model that protects past and future investments; acquired as part of our acquisition of Day.
Adobe LiveCycle Collaboration Service—enables architects and developers to create more engaging and more dynamic user experiences that deliver multi-user, real-time collaboration features into new or existing rich Internet applications; allows customers to offload management and processing for features such as chat, video, VoIP and white-boarding, ultimately to provide guided product or service selection, assisted product design or enhanced customer support.
Adobe LiveCycle Connectors for ECM—solutions which enable Adobe LiveCycle customers to connect their LiveCycle applications with other industry-leading enterprise content management systems, such as EMC Documentum, IBM FileNet and IBM Content Manager.
20


Adobe LiveCycle Content Services—offers a library of services that can be used with other LiveCycle solution components to create content-rich engagement applications whereby end users can share and collaborate on content development in content spaces as part of a company’s business processes; supports check-in/check-out capabilities, keeps a complete audit history of all document actions and provides a fully integrated set of content services ranging from an enterprise content repository to social collaboration tools such as enterprise forums; also includes team collaboration capabilities such as forums and discussions, and provides Microsoft Office plug-ins that enable users to interact with the process engine and content repository using Microsoft Word and Microsoft Excel.
Adobe LiveCycle Mosaic—provides rich Internet application framework for rapidly assembling and engaging activity-centric enterprise applications, and provides knowledge workers with real-time, contextual information from multiple sources in a single, personalized view; used by developers to extend existing applications by exposing their business logic and user interfaces into application tiles that can be assembled to create unified views.
Collaboration
 
Adobe Acrobat Connect Pro—Connect—a rich Web-based communication system which enables organizations to reduce the costs of travel and increase the effectiveness of online training, marketing events, sales meetings and collaborative Web conferencing solutions which are instantly accessible by customers, partners and employees using Adobe Flash Player; consists of a core Connect Events Server or hosted service, and modules that provide specific application functionality, including Connect Training and Connect Events; can be deployed with either some or all of these components together; Connect Training allows organizations to build a complete online training system with Microsoft PowerPoint presentations that include surveys, analysis, course administration and content management; Connect Events allows users to provide seminar and training sessions asa s well as to conduct business presentations through the Web.
 
Data Capture
 
Adobe LiveCycle Barcoded Forms ES2—server-based software application which enables organizations to accurately capture user-supplied information from fill-and-print paper forms that uses proven and dynamic 2D barcode technology online and offline to automate the extraction of data from paper forms and deliver it to core systems for processing; dramatically reduces costs, errors and time compared to manual data entry and solutions based on optical character recognition; barcodes are initially set up through creation of the form with Adobe’s Designer application; after the form is printed, signed and returned by users of the form, the barcode on the form is scanned and decoded, and form data obtained from the barcode is routed to the appropriate enterprise application through Adobe’s LiveCycle server products.
Adobe LiveCycle Data Services ES2—Services—high-performance, scalable and flexible framework that streamlines the development of RIAs using Adobe Flex and Adobe AIR; abstracts the complexity required to create server push–basedpush-based applications and supports a rich set of features to create real-time solutions; utilizes powerful data services and simplifies data management problems such as tracking changes, synchronization, paging and conflict resolution; deployed as a standard J2EE Web application, which enables customers to leverage their existing infrastructure.
 
Adobe LiveCycle Forms ES2—Forms—server-based software application that organizations can use to cost-effectively and securely extend their core business processes beyond their enterprise system; enables customers to create and deploy XML-based form templates as PDF, SWF, or HTML for use with Adobe Reader or Adobe Flash Player software, or with Web browsers; provides for the capture of data from submitted forms and the transfer of the data directly into an organization’s core business systems, thereby streamlining form-driven business processes and improving data accuracy.
 
Adobe LiveCycle Reader Extensions ES2—Extensions—server-based software application which lets enterprises easily share interactive Adobe PDF documents with external parties without requiring recipients of the documents to purchase Acrobat software that normally would be necessary to interact with the Adobe PDF documents they receive; unlocks features on an individual Adobe PDF document by document basis so that  when such a file is opened in the free Adobe Reader, users have
15


access to tools that normally would not be available in Adobe Reader, such as reviewing and commenting functions, digital signatures to electronically sign PDF documents, embedding file attachments, enabling database and Web service capabilities, and the ability to fill in form data, submit and save electronic documents locally.
 
Document Output
Adobe LiveCycle Output—server-based solution which supports on-demand document processes including the generation of documents such as correspondence, confirmations, bids, or shipping labels; provides capabilities to merge XML data from back-end systems with Adobe LiveCycle Designer ES templates to generate documents in PDF, PDF/A, PostScript, PCL, or Zebra label formats; customers can customize electronic document packages by combining newly generated PDF documents with existing files from document repositories; customers can also convert PDF documents to print or image file formats and then route them automatically to support direct server-based printing or archiving operations.
Adobe LiveCycle PDF Generator—server-based software which automates the creation, assembly, distribution and archival of PDF documents in combination with critical business processes; converts a wide range of native and standard file formats, and can combine newly created PDF documents with existing files or pages to assemble customized PDF packages; supports direct server-based PDF printing or can convert PDF documents to a wide variety of formats, including image formats and PDF/A.
21


Adobe LiveCycle Production Print—server-based solution that performs high-volume jobs through efficient batch processes, generating documents such as statements, invoices, contracts, or welcome kits; merges XML, ASCII or other data types from back-end systems with Adobe LiveCycle Designer ES templates to generate documents in a broad range of print or electronic formats to support high volume production requirements; enables customers to print document packages by collecting multiple jobs over time and then grouping them to minimize mailing costs.
Information Assurance
 
Adobe LiveCycle Digital Signatures ES2—Signatures—server-based software application that helps organizations automate the processing of electronic documents by providing batch-based capabilities to digitally sign and certify Adobe PDF documents, validate digital signatures and encrypt/decrypt Adobe PDF documents; safeguards information when it leaves a company’s network and integrates with existing public key infrastructures.
 
Adobe LiveCycle Rights Management ES2—Management—server-based software application that helps organizations manage information access securely with dynamic, persistent document control; allows for access control and auditing of Adobe PDF, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, PTC Pro/ENGINEER, Dassault CATIA and Lattice XVL CAD document usage inside or outside the firewall, online or offline and across multiple document platforms; lets organizations know when a document has been viewed, printed or altered and restricts access so that only intended recipients can open, use and forward a document; allows for previously granted document permissions and access to be revoked; leverages Adobe Acrobat and Adobe Reader and other client plug-in software to author and view protected documents.
 
Document OutputProcess Management
 
Adobe LiveCycle Output ES2—Process Management—server-based solution which supports on-demand documentprocess management application that allows organizations to orchestrate people, systems, content and business rules into streamlined, end-to-end processes including the generation of documents such as correspondence, confirmations, bids,that are accessible to process participants through engaging user interfaces, online or shipping labels;offline; provides capabilitiesout-of-box dashboards to merge XML data from back-end systems with Adobe LiveCycle Designer ES templates to generate documentshelp users gain insights into business operations in PDF, PDF/A, PostScript, PCL, or Zebra label formats; customers can customize electronic document packages by combining newly generated PDF documents with existing files from document repositories; customers can also convert PDF documents to print or image file formats and then route them automatically to support direct server-based printing or archiving operations.
Adobe LiveCycle PDF Generator ES2—server-based software which automates the creation, assembly, distribution and archival of PDF documents in combination with critical business processes; converts a wide range of native and standard file formats, and can combine newly created PDF documents with existing files or pages to assemble customized PDF packages; supports direct server-based PDF printing or can convert PDF documents to a wide variety of formats, including image formats and PDF/A.
Adobe LiveCycle PDF Generator 3D ES2—server-based software which extends Adobe LiveCycle PDF Generator ES with support for the conversion and integration of complex 2D and 3D CAD design and engineering product data into a single PDF document that can be shared using the Adobe Reader software without requiring a CAD application or viewer.
Adobe LiveCycle Production Print ES2—server-based solution that performs high-volume jobs through efficient batch processes, generating documents such as statements, invoices, contracts, or welcome kits; merges XML, ASCII or other data types from back-end systems with Adobe LiveCycle Designer ES templates to generate documents in a broad range of print or electronic formats to support high volume production requirements; enables customers to print document packages by collecting multiple jobs overreal time and then grouping themmanagement tools to minimize mailing costs.
Process Managementfix day-to-day operational problems and make long-term process improvements.
 
Adobe LiveCycle Business Activity Monitoring ES2—Monitoring—software that allows administrators and process participants to quickly identify bottlenecks, check progress and view other process information related to business transactions; comes in two versions: Adobe LiveCycle Business Activity Monitoring (“BAM”) ES Standard, which allows for the monitoring of all LiveCycle processes with 16 out-of-the-box dashboards and, Adobe LiveCycle BAM ES Extended, which adds the ability to extend Adobe LiveCycle BAM ES to other enterprise business systems so that users can monitor business processes via dashboards inside and outside the LiveCycle environment.
Adobe LiveCycle Process Management ES2—server-based process management application that allows organizations to orchestrate people, systems, content and business rules into streamlined, end-to-end processes that are accessible to process participants through engaging user interfaces, online or offline; provides out-of-box dashboards to help users gain insights into business operations in real time and management tools to fix day-to-day operational problems and make long-term process improvements.
16


Content Services
Adobe LiveCycle Content Services ES2—offers a library of services that can be used with other LiveCycle solution components to create content-rich engagement applications whereby end users can share and collaborate on content development in content spaces as part of a company’s business processes; supports check-in/check-out capabilities, keeps a complete audit history of all document actions and provides a fully integrated set of content services ranging from an enterprise content repository to social collaboration tools such as enterprise forums; also includes team collaboration capabilities such as forums and discussions, and provides Microsoft Office plug-ins that enable users to interact with the process engine and content repository using Microsoft Word and Microsoft Excel.
Adobe LiveCycle ES Connectors for ECM—solutions which enable Adobe LiveCycle customers to connect their LiveCycle applications with other industry-leading enterprise content management systems, such as EMC Documentum, IBM FileNet and IBM Content Manager.
 
Other Knowledge Worker and Enterprise Related Products
LiveCycle Managed Services—LiveCycle is available as on-premises software or as a managed services offering delivered in partnership with Amazon.com Inc. LiveCycle Managed Services customers pay Adobe an annual subscription fee. In return, Adobe provisions and manages a LiveCycle instance for the customer on Amazon Web Services. By outsourcing the management of their LiveCycle instance to Adobe, customers benefit from increased capital efficiency and reduced complexity. As a result, customers can focus more of their efforts on providing successful user outcomes and less on the tasks of managing computing infrastructure.
 
Adobe Central Pro Output Server—a server-based software application for document generation that allows organizations to create personalized, customer-facing documents from any data source—including legacy, line-of-business, ERP or CRM applications; merges data with an electronic document template using a powerful processing engine to dynamically generate electronic documents such as purchase orders, invoices, statements and checks for delivery via Adobe PDF, the Web, e-mail, fax or print; works with Adobe Output Designer which is a companion tool used to create sophisticated document templates.
 
Adobe LiveCycle Designer ES2—Designer—desktop software application which simplifies the creation and maintenance of intelligent XML based forms for deployment as Adobe PDF forms, HTML applications and Flash based RIAs; provides an intuitive, graphical design tool for creating XML templates that look exactly as the author intended and previewing them before deployment; it also simplifies adding intelligence to documents, such as business and routing logic, and binding form fields to arbitrary XML schemes for seamless integration with enterprise applications.
 
Adobe Output Designer—a design tool that allows users to create electronic document templates for use with Adobe solutions for document generation; aids in the creation of electronic documents that exactly replicate existing paper documents.
 
22


Adobe Output Pak for mySAP.com—a SAP-certified server-based software application for document generation that enables organizations to optimize their investment in their SAP solution by creating personalized, professional-looking, customer-facing documents; provides an easy, fast and cost-effective way to create and maintain documents for the SAP environment; integrates directly with an SAP system to extract information which is merged with a document template that defines the layout and formatting of the document; output can be in a variety of formats, including Adobe PDF, print, fax, e-mail and the Web.
 
Adobe Reader—software for reliable reviewing and printing of Adobe PDF documents on a variety of hardware and operating system platforms; when used with certain Adobe PDF documents created with Adobe LiveCycle Reader Extensions Server, Adobe Acrobat Pro or Adobe Acrobat Pro Extended, Adobe Reader also can be used to enable collaborative workflows through the addition of collaboration features built into the Adobe PDF file; these features include review and markup tools that normally are not present in the standard Adobe Reader product.
Adobe Web Output Pak—a server-based software application for document generation; creates documents in PDF and HTML for presentation on the Web and in Wireless Markup Language for presentation to a wireless device; allows users to personalize and control the look of documents based on the data the documents contain.
 
Omniture Segment
 
Omniture Market Opportunity
 
Our Omniture Business segmentbusiness unit provides Web analytics and online business optimization products, solutions and services, which we deliver through ourthe Omniture line of products and our Omniturethe Adobe Online Marketing Suite. Customers use our Omniture products and services to manage and enhanceoptimize online, offline, digital and multi-channel business initiatives.
 
17


Customers who use our Omniture solutions include marketing professionals such as the chief marketing officer, marketing managers, online marketing managers, search engine marketers, media managers, media buyers and marketing research analysts and the chief marketing officer.analysts. Customers also include Web content editors, Web analysts and Web production managers. These customers often are involved in workflows which utilize other Adobe products, such as our creative professional tools and our Adobe Flash Platform client technologies.
 
We believe there are several key market trends creating opportunities for our Omniture business:
 
·   ·
Broad commercial utilization of the Internet — Internet—The Internet has fundamentally altered the way businesses and consumers purchase and consumerconsume goods and services. It has also redefined many business processes and has created opportunities for new online businesses, as well as for existing offline businesses seeking to capitalize on online initiatives. Because of this, businesses are investing in innovative online initiatives to increase sales, improve customer service, enhance brand awareness, decrease time-to-market for their offerings, reduce fulfillment costs and increase operational efficiency. We expect that the scope and scale of commercial Internet usage will continue to increase. The roll-out of broadband networks and mobile networks, particularly in emerging geographic markets, will contribute to the growth of Internet usage. Internet commercecommer ce should also continue to grow. Proliferation of online marketing and customer response channels—such as mobile, onlinedigital video, and social networks—will continue to generate interactions that need to be measured and analyzed across channels.
 
·   ·
Need to measure and automate online business — business—In order to make informed decisions about priorities and investments in online marketing and other commercial initiatives, we believe businesses require timely and accurate measurement of customer behavior. The proliferation of Internet usage and the fact that nearly every user interaction on a Website (or other digital medium such as mobile phone applications, set-top boxes, kiosks, point of sale systems or any IP connected device) can be captured by the owner of the Website, or other digital medium, have resulted in the creation of an unprecedented amount of data about how a business’ customers interact and transact business with it. Businesses are increasingly realizing the benefit of using information gained from online and other digital customer interactions to improve functional areas, suchsuc h as sales, customer service, product development, marketing, pricing, manufacturing and inventory management. The interactive and measurable nature of Internet activity also enables businesses to determine how customers arrived at their online destinations, such as Web and mobile sites, andthrough paid search, a display ad or a social media Website. It also enables businesses to what extentdetermine which advertising mediums are yielding the costs they incurgreatest ROI, including whether visitors convert to increase site traffic are generating sales.
customers once they’ve reached their destination site.
 
·   ·
Opportunity to optimize online business — business—Measuring online behavioractivity and automating the capture and analysis of data are important for making informed business decisions. Businesses also need to leverage data to optimize the results of their online business activities. For example, businesses have historically measured the success of their online marketing programs by simple click-through rates or conversion rates, the latter being the percentage of click-through users who make a purchase or otherwise engage in the desired customer action during the online session. However, the effectiveness of online marketing can be optimized by analyzing and acting on deeper information, such as repeat visits, transactions generated, registrations, traffic pathways (various paths of online visitor traffic flow), time spent and quality of interaction (engagement), eventual conversion (desired customer action taken in subsequent visits) or success over time (lifetime value of customer) as well as comparing the relative effectiveness of different marketing channels (attribution). Business success metrics can also vary based on the industry or vertical market – for example, media companies optimize subscriptions and online advertising revenue, whereas retailers and ecommerce companies focus on registrations and online purchases.  Online businesses utilize a large and growing number of complex and diverse communication channels to market to customers, including display advertising, paid and natural search advertising, e-mail, social media marketing, affiliate marketing, blogs, podcasts, video, RIAs and comparison shopping engines, as well as traditional offline initiatives. The emergence of multi-channel marketing initiatives, which combine traditional offline marketing initiatives such as television, print, magazine, newspapers, radio and catalog with online marketing initiatives, makes the measurement and analysis of online behavior more challenging, but presents additional opportunities to optimize results. For example, businesses want to measure and understand the impact of their advertising initiatives across all these channels, not only to determine how much credit should be given to a particular channel and to understand cross-promotional effectiveness, but more importantly to optimize search spending, make adjustments in the way channels are utilized and align the amount of resources that are allocated to each of them.
 
23


action taken in subsequent visits) or success over time (lifetime value of customer) as well as comparing the relative effectiveness of different marketing channels (attribution). Business success metrics can also vary based on the industry or vertical market—for example, media companies drive engagement to optimize subscriptions and online advertising revenue, whereas retailers and e-commerce companies focus on promotions and maximizing online purchases. Online businesses utilize a large and growing number of complex and diverse advertising and communication channels to market to customers, including display advertising, paid and natural search advertising, e-mail, social media marketing, affiliate marketing, blogs, podcasts, video, RIAs and comparison shopping engines, as well as traditional offline initiatives. The emergence of multi-channel marketing initiatives, which combine traditional offline marketing initiatives such as television, print, magazine, newspapers, radio and catalog with online marketing initiatives, makes the measurement and analysis of online activity more challenging, but presents additional opportunities to optimize results. For many years, Adobe has provided creative toolsexample, businesses want to measure and ubiquitous clients viaunderstand the Adobe Flash Platformimpact of their advertising initiatives across all these channels, not only to help customers createdetermine how much credit should be given to a particular channel and deliver engaging contentto understand cross-promotional effectiveness, but more importantly to optimize their advertising spending and experiences.  make adjustments in the way channels are utilized and align the amount of resources that are allocated to each of them.
Given the market trends described above, we believe the combination of our creative tools and clients with Omniture’s capabilities willsolutions help customers to more efficiently and effectively measure, analyze and optimize those experiences—creating a complete feedback loop. With this broad platform, we believe
18


there is a unique opportunity for Adobe to deliver an end-to-end workflow that will allow customers to create, deliver, monetize, and optimize the impact and business results of their content and assets.
 
Omniture Business Summary
 
We acquired Omniture onin October 23, 2009. As one of the largest businesses in the SaaS industry,businesses, our Omniture business segment processedprocesses over one trillion transactions during the period of Adobe’s fourthper quarter in a hosted environment for approximately 5,000thousands of customers around the world.
Like the rest of our business segments, Omniture revenue was adversely affected during 2009 due to the macro-economic environment. However, the business stabilized in the second half of 2009 and growth rates slowed comparedreturned in 2010—mirroring the growth in online advertising and e-commerce.
Our Omniture revenue in fiscal 2010 was affected by the write-down of prior Omniture deferred revenue due to those achieved in 2008.purchase accounting rules for combining software companies. However, in a trend that began before our acquisition of Omniture in October 2009,during fiscal 2010, as we more fully integrated the Omniture business appeared to stabilizeinto Adobe and we invested in the go-to-market capabilities of our sales force responsible for our Omniture product line, we achieved record bookings levels with our Omniture business during the fourth quarter with the improvement in the general economy, as indicated by an increase in the transaction volume on our network.year. In addition, our customerwe continued to achieve high retention rates began stabilizing and we experienced an increase in sales of additional subscription services into our existingduring the year as customer base.contracts came up for renewal.
 
Omniture’sOur flagship Omniture product, SiteCatalyst, anchors our analytics business and represented 56%more than 50% of the Omniture revenue reported in the fourth quarterfor fiscal 2010. The percentage of fiscal 2009. This compares to revenue of 62% in the comparable year-ago period, andrepresented by SiteCatalyst has been shrinking, which reflects success against our effort to provide additional types of services beyond analytics which integrate into our Online Marketing Suite. TheseRevenue from these additional services grew steadily and represented 32%nearly a third of Omniture’sour Omniture revenue in the fourth quarter of fiscal 2009, and compares to 27% in the comparable year-ago period.2010. Our Omniture professional services, including training and consulting services, comprised the remaining 12%portion of Omniture’sour Omniture revenue induring the fourth quarter of fiscal 2009.year.
 
Omniture Strategy
 
In the coming year, we hopeexpect to build upon the momentum Omniturewe achieved over the past several yearsin fiscal 2010 by enabling our customers to capture, store and analyze information generated by their Websites and other sources and to gain critical business insights into the performance and efficiency of marketing and sales initiatives and other business processes. We intend to help our customers utilize this information to optimize their advertising spend across digital advertising channels, automate the targeting and delivery of content and marketing offers on a Website, as well as the broader Internet, and test site design and navigational elements to optimize the user experience and their revenue opportunities for our customers.opportunities. We also intend towill enhance our services by providing customers with real-time access to online business information through interactive dashboards, the ability to integrate that information with a broad set of other data sources, and generate flexible reports using real-time and historical data and the ability to measure, automate and optimize critical online processes.
With the acquisition of Omniture in fiscal 2009, we believe we can help customers create a complete feedback loop of creation, delivery, analysis, and optimization around their creative and enterprise workflows. We expectalso plan to addenhance our capabilities to many ofprovide user and system controls that help manage privacy and keep our content creation and developer tools to enable improved trackability of contentproducts within regulatory compliance guidelines, as new privacy standards emerge in such workflows.the industry.
 
We also believe we can accelerate the growth of our Omniture business by expanding the Omniture go-to-market strategy to include new geographies and vertical markets where Adobe has a strong presence. We also believe we can grow the business by expanding what we offer in the Online Marketing Suite, including improving integration with our creative
24


tools and our newly acquired Day products, and by delivering “one click” optimization capabilities for vertical market solutions such as the Adobe Digital Publishing Suite.
With our Scene7 solutions, we merged the management and delivery of the Scene7 product line into our Omniture business to leverage the similar go-to-market models and targeted customer bases. We intend to market the capabilities of our Scene7 offerings to help customers automate the production and availability of rich media experiences on their Websites.
 
Omniture Products
 
We offer the OmnitureAdobe Online Marketing Suite, powered by Omniture technology, our suite of products, solutions and services used to manage and enhance online, offline and multi-channel business initiatives, which we host and deliver to our customers on-demand and also provide as an on-premise solution for some products. Our Online Marketing Suite consists of an open business analytics platform, online and multi-channel analytics, and an integrated set of optimization applications for visitor acquisition, conversion, online analyticsto optimize digital advertising spend and multi-channel analytics.conversion. These components and services are accessed primarily by a Web browser, and are built on a scalable and flexible computing architecture. As such, these components and services reduce the need for our customers to make upfront investments in technology, implementation services or additional IT personnel, thereby increasing customers’ flexibility in allocating their IT capital investments.
 
The components of our Online Marketing Suite are described in more detail below and are organized by fourfive main components of our offering: Visitor Acquisition,Advertising Optimization, Conversion Optimization, Online Analytics, Multi-channel Analytics and Multi-channel Analytics.Omniture Open Business Analytics Platform.
 
Omniture Visitor AcquisitionAdvertising Optimization
 
OmnitureAdobe SearchCenter—hosted software which simplifies search marketing by providing a common interface to manage search campaigns across multiple search engines, integrate campaign metrics with webWeb analytics, and optimize across marketing programs; enables search marketing to occur in the context of a broader marketing plan suchso that users such as online marketers can improve brand engagement and online conversions.
 
19


Omniture Conversion Optimization
 
Omniture Test&Target—Adobe Merchandising—hosted software which provides users such as marketers the capabilitiesenables retailers to makeimplement online merchandising strategies that optimize marketing effectiveness through increased conversions and average order value; helps retailers grow their online contentbusiness by improving shoppers’ ability to find and offers more relevant to their customers, yielding the potential for greater customer conversion; provides an intuitive interface for rapidly designingselect products, as well as promoting products based on business goals and executing tests, creating audience segments and targeting content.metrics.
 
Omniture Survey—Adobe Publish—an on-demand WCM solution that enables business users to easily create, manage and update Web content without the need of IT or Web developers; enables content owners to easily publish and maintain content on their Websites.
Adobe Recommendations—hosted software which helps organizations design, createenables businesses to promote products and implement online surveyscontent online; utilizes flexible data and behavioral driven algorithms, allowing customers to measure audience sentiment.increase conversions on their Websites by ensuring relevant choices are automatically presented to customers, either on Websites or through email campaigns.
 
OmnitureAdobe Scene7 On-Demand—provides an easy-to-use, Web-based visual merchandising system to upload, manage, enhance and publish dynamic rich content; used by many leading online retail Websites to automate the production and availability of rich media experiences, including zoom, dynamic sizing, personalization and interactive dynamic product catalogs.
Adobe Search&Promote—new, hosted Website search and merchandising application that helps marketers anticipate visitor search intent and promote the most relevant products and content across Web and mobile site searches; provides flexible search and navigation interfaces, social browsing, sort and filter options, refinements based on multiple facets such as color, gender and customer ratings, an advanced marketer console to monitor conversion metrics and paths, and a visual rule builder to manage promotions.
Adobe SiteSearch—hosted software which gives users such as marketers the ability to control and optimize the search results on their sites; enables control over the search experience with presentation and navigation features designed to help guide visitors to the most relevant information; integrated with Omniture SiteCatalyst, SiteSearch dynamically promotes the most successful products, services and content to the top of search results using analytics-derived metrics such as revenue, conversion rates and page views.
 
Omniture Recommendations—hosted software which enables businesses to promote products and content online; utilizes flexible data and behavioral driven algorithms, allowing customers to increase conversions on their Websites by ensuring relevant choices are automatically presented to customers, either on Websites or through email campaigns.
 
Omniture Merchandising—hosted software which enables retailers to implement online merchandising strategies that optimize marketing effectiveness through increased conversions and average order value; helps retailers grow their online business by improving shoppers’ ability to find and select products, as well as promoting products based on business goals and metrics.
25
Omniture Publish—an on-demand Web content management solution that enables business users to easily create, manage and update Web content without the need of IT or Web developers; enables content owners to easily publish and maintain content on their Websites.

Omniture Online Analytics
Omniture SiteCatalyst—Adobe Test&Target—hosted software which provides customers and users such as marketers the abilitycapabilities to capture, storemake their online content and analyze information generated byoffers more relevant to their Websitescustomers, yielding the potential for greater customer conversion; provides an intuitive interface for rapidly designing and other sourcesexecuting tests, creating audience segments and to gain real-time business insights into the performance and efficiency of marketing and sales initiatives and other business processes; built on a scalable and flexible computing architecture.targeting content.
 
OmnitureOnline Analytics
Adobe Discover—hosted software which provides users such as Web analysts and online marketers with real-time visitor information and insight; enables businesses to understand a comprehensive, multi-dimensional view of their customers through accurate and timely information such that they can make informed decisions to improve the performance of their business.
 
Omniture Adobe SiteCatalyst—hosted software which provides customers and users such as marketers the ability to capture, store and analyze information generated by their Websites and other sources and to gain real-time business insights via charts, graphs and dashboards into the performance and efficiency of marketing and sales initiatives and other business processes; built on a scalable and flexible computing architecture.
Adobe Survey—hosted software which helps organizations design, create and implement online surveys to measure audience sentiment.
Multi-Channel Analytics
 
OmnitureAdobe Insight—on-premise software which enables organizations to quickly analyze large volumes of rapidly evolving data in real-time; provides users with charting and visualization capabilities to assist them with making quick business decisions that can improve overall business performance; accepts data from any source, including data warehouses and business intelligence tools.
 
OmnitureAdobe Insight for Retail—on-premise software which provides organizations with rapid customer insights using real-time analysis of large volumes of continuously changing point-of-sale, kiosk and inventory data; helps users correlate data to online interactions for a deeper understanding of customer responses across multiple channels.
 
Omniture Open Business Analytics Platform
 
OmnitureAdobe DataWarehouse—contains the information captured by OmnitureAdobe SiteCatalyst, our core Omniture business product offering, and other Omniture business applications.
 
OmnitureAdobe Genesis—contains application programming interfaces to integrate and augment analytics data with relevant data from Internet and enterprise applications and data from a growing number of online and offline channels to enable business optimization.
 
20


PlatformPrint and Publishing Segment
 
CentralOur Print and Publishing business segment contains several of our mature products and services which address diverse market opportunities including eLearning solutions, technical document publishing, Web application development and high-end printing. Our focus on these markets enabled year-over-year revenue growth in fiscal 2010. These opportunities and the key products we offer to our long-term strategy is our Adobe Flash Platform which enablesaddress them in fiscal 2011 are reviewed below.
Increasingly, eLearning solutions are becoming more prevalent as a means to create and deliver online and electronic learning experiences. These experiences range from online assessments, surveys and quizzes—to online reference and instruction manuals—to real time learning and Web-based collaboration experiences. We believe we have a rich legacy in the development and delivery of applications, content and video which dramatically improve how businesses engage with their customers and constituents. The Adobe Flash Platform includes client technologies such as Adobe Flash Player, Adobe Flash Lite and Adobe AIR.  It also includes developereLearning tools, and technologies such as Adobe Flash Professional, Adobe Flash Builder (formerly Flex Builder), Adobe Flash Catalyst, Adobe Flash Platform Servicescan innovate by providing new features and Adobe Flex.  In addition, server technologies such as Adobe FMS and Adobe LiveCycle Data Services round outplatform reach for eLearning content delivery with our Flash Platformset of offerings.  Of these products and services, Flash Professional, FMS and LiveCycle Data services are managed and delivered in other Adobe business units, yet they remain core components of our Flash Platform.
 
Platform Market Opportunity, Business Summary and Strategy
Our Platform Business Unit focuses onIn the development, marketing and licensingthird quarter of fiscal 2010, we delivered version 2 of our Adobe Flash Platform technologies.  We have achieved penetration of Adobe Flash Player on more than 98% of Web-connected PCs – making it the most widely distributed rich client software in the world. In addition, Adobe Flash Lite,eLearning Suite, which is licensed by mobile handset and consumer electronic device manufacturers, has been distributed on more than 1.2 billion devices asa complete set of the Fall of 2009.
tools for creating professional eLearning courseware. The broad reach and rapid adoption of the newest versions of these Adobe Flash Platform technologies allows us to rapidly innovate with our desktop and enterprise server software which utilize these technologies – enabling our customers to deliver new and more engaging experiences to their constituents that leverage the latest advancements in operating systems, hardware and rich media technologies.
Our most recent major release of Adobe Flash Player for personal computers, version 10, was delivered in the fall of 2008. Within ten months of availability, more than 93% of Web-connected PCs in mature markets had this latest version installed, the fastest adoption ever for a new version of our Flash Player.  Building upon the success of Flash Player 10, we released a beta version of Flash Player 10.1 in November of 2009.  In concertenables accelerated content development with the availability of new versions of our Flash server products, the newest Flash Player adds improved video capabilities such as HTTP streaming, content protection, peer-to-peer support, and enhanced digital video recorder capabilities such as pause, instant replay, and slow motion.
Due to the success and frequent electronic downloads of client technologies such as Flash Player, we generate revenue through OEM relationships with companies such as Google, where we include their technologies as part of the download offerings of our client technologies. In fiscal 2009, this download revenue grew by more than 40% when compared to fiscal 2008, and represented a significant part of the overall revenue we reported in our Platform segment.
As hundreds of millions of people around the world adopt Internet-connected hand-held phones and devices as a means to communicate, collaborate and entertain, as well as consumer electronic devices such as digital cameras, game consoles, music players and electronic educational toys, we believe a significant opportunity exists to offer our Adobe Flash Platform technologies for these devices to provide for the creation and delivery of rich content, user interfaces and data services which allow users to engage with information more easily and effectively.  This trend equally applies to categories such as Netbooks and Internet-connected televisions, and the explosion in adoption of such devices is creating a challenge for content owners and application developers to deliver consistent experiences across multiple devices, operating systems, Web browsers and screen sizes.
To address this opportunity, we participate in the Open Screen Project (“OSP”), which enables designer and developers to seamlessly publish content and applications across connected devices that utilize Adobe Flash and AIR as a technology foundation. Initially started in May 2008 with approximately twenty other participating companies, momentum for OSP grew significantly in fiscal 2009 as the number of member companies supporting OSP grew to approximately fifty by October of 2009.  Newest OSP members include Google, RIM and Palm, who join many other hardware manufacturers, mobile and television technology providers and media companies.
Essential to the momentum of OSP was our decision to eliminate licensing fees with our Flash client technology, as well as progress towards our goal of delivering the full Flash Player that currently runs on PCs to the smartphone platform. The removal of Flash licensing fees due to OSP resulted in an expected decline in Flash Lite mobile client revenue, with revenue in fiscal 2009 decreasing by more than fifty percent when compared to revenue achieved in fiscal 2008.
To address the opportunity of explosive growth in smartphone adoption, we made significant technological progress during the year with the conversion of Flash Player to run on non-PC devices. New Flash Player improvements include improved graphics acceleration,  audio/video decoding, battery optimization,  improved rendering speed and reduced memory
21


consumption.  In addition, new features include developer support for multi-touch and gesture user interfaces, accelerometer support and screen orientation adjustments, and mobile text input mechanisms. Based on this progress, in October of 2009 we demonstrated initial versions of the new Flash Player running on smartphones systems using operating systems such as Google Androidversion 5 of our Adobe Captivate software. Captivate 5 adds improved software demonstrations, interactive simulations, branching scenarios, and Windows Mobile.  We expectquiz capabilities to deliver beta versionsits already robust set of this software to handset manufacturers using these operating systems as well as Palm WebOS, Nokia S60 and RIM.  We further expect handset manufacturers using these platforms to begin shipping phones with Flash Player 10.1 installed on them starting in the first half of 2010.
With the delivery of Flash Player 10.1 in fiscal 2010 to OSP members, we believe nineteen of the top twenty handset manufacturers have now committed to utilizing Adobe Flash technologies for Web browsing, application creation and the delivery of rich, consistent Internet experiences on their devices. Over time, we expect this broad community to adopt Flash Player 10.1, increasing the need for Adobe’s designer and developer toolsfeatures which are used to create content and applications, as well as broadening our Omniture and LiveCycle opportunities as Web and IT developers extend the reach of their solutions to include mobile handsets as enterprise clients.maintain eLearning courseware.
 
Another major focusAt the end of our Platform business unit is to broaden the reach and capabilities of the Adobe Flash Platform through the delivery of our newest cross-platform client named Adobe AIR. Based on Flash, PDF and HTML technologies, Adobe AIR enables the creation and delivery of Web-enabled desktop applications that run outside of a Web browser.  Adobe AIR-based applications extend today’s Web browser-based applications to have the power and utility of desktop applications with capabilities such as access to the local file system, alerts and notifications, and the ability to work offline and then synchronize data when the application has online access again.  Developers of Adobe AIR applications are able to create persistent, branded desktop experiences which can be developed using standard Web technologies such as HTML, Ajax, Flash and PDF, as well as common audio and video formats.
Adoption of Adobe AIR has been substantial since first being made available in fiscal 2008. As of October 2009, there were more than 250 million AIR downloads, along with more than one million downloads of the AIR developer tools used to create these applications. Companies such as eBay, DirecTV, The NASDAQ Stock Market, FOX News, Salesforce.com, The New York Times, AOL, Atlantic Records and the BBC have already deployed commercial applications based on Adobe AIR.
As the adoption of our Flash Platform grows, our Platform team also focuses on the development and delivery of our developer solutions such as Flash Builder and Flash Catalyst to leverage the latest innovations adopted by Flash Player users. These solutions ensure reliable, secure and rich application experiences across the broadest range of browsers, operating systems and devices. In fiscal 2010, we expect to deliver new versionsmoved the management and development of Flash Builder and Flash Catalyst as standalone products, as well as part of our Creative Suite family of products to address the needs of designers and developers creating content and applications for both PC and non-PC environments.
We also anticipate that growth in sales of Internet-connected televisions from vendors like Samsung and Vizio will continue to increase. Participation by these partners and potentially others will extend our opportunity for Flash Player distribution from mobile devices to Internet-connected consumer electronic devices in the digital home. We expect this in turn will increase the need for designer and developer solutions – ranging from our Creative Suite family of products to previously mentioned developer tools and technologies which make up the Adobe Flash Platform.
Our ColdFusion product line alsointo our Print and Publishing business. Our ColdFusion offering provides fast and easy ways to build and deploy powerful Internet applications. Developers can extend or integrate ColdFusion with Java or .NET applications, connect to enterprise data and applications, create and interact via Web services, or interface with SMS on mobile devices or instant messaging clients. ColdFusion can also be used for business reporting, rich-forms generation, printable document generation, full-text search
26


and graphing and charting—enabling customers to more fully engage their constituents with better Web experiences. Although ourOur ColdFusion business was affected byimproved during fiscal 2010 due to the economyimproving macro-economic environment, as well as due to continued innovation in the products’ feature sets to address the evolving needs of ColdFusion developers. We will continue to invest in the capabilities ColdFusion platform in fiscal 2009, we continued2011 to innovatemaintain and provide ColdFusion developers with enhanced capabilities to support their evolving needs.grow revenue in this market.
 
PlatformGraphics professionals and professional publishers require quality, reliability and efficiency in production printing, and we believe our printing technology provides advanced functionality to meet the sophisticated requirements of this marketplace. As high-end printing systems evolve and transition to fully digital, composite workflows, we believe we are uniquely positioned to be a supplier of software and technology based on the Adobe PostScript and Adobe PDF standards for use by this industry. We generate revenue by licensing our technology to OEMs that manufacture workflow software, printers and other output devices.
In fiscal 2010, we maintained our OEM PostScript revenue through continued innovation with PostScript technologies.  In 2011, we plan to continue to enhance PostScript as well as utilize PDF enhancements to maintain these formats as standards in publishing and printing work flows.
Print and Publishing Products
 
Adobe AIR—desktop clientAuthorware—a legacy rich media authoring tool used to develop caption based eLearning on Windows and Macintosh based platforms; use of the product ranges from creating Web-based tutorials to simulations incorporating audio and video; applications developed with Adobe Authorware can be delivered on the Web, over corporate networks or on CD-ROM.
Adobe Captivate—enables users to rapidly create professional and engaging eLearning content—including software which allows developers to use existing Web development skills (e.g. HTML, Ajax,simulation, quizzes, animation and multi-media—and deliver the content in Adobe Flash and Flex)other formats; the content can be created without any programming or multi-media skills and can be published to buildCD/DVDs and deploy RIAs on the desktopLearning Management Systems used in training, sales, marketing and on non-PC devices.customer support applications; often used in combination with Adobe Connect, Adobe Captivate provides a robust technology solution to bring understanding and retention to end users of rapid training and eLearning solutions.
 
Adobe ColdFusion—provides a server-scripting environment and a set of features used by organizations for building database-driven scalable applications that are accessible through Web browsers, Adobe Flash Player and Adobe AIR; built on an open Java technology architecture and can be deployed on third-party Java application servers that support the J2EE specification.
 
Adobe ColdFusion Builder—new development tool for building ColdFusion applications; provides a unified, customizable and extensible development environment to code applications, manage servers and deploy projects.
 
22


Adobe ColdFusion in the Cloud—new hosted service available in beta release; enables developers to build ColdFusion applications through the Amazon Web Services environment with access to the capabilities of ColdFusion as a hosted service.
Adobe Flash Catalyst—an interaction design tool for prototyping RIAs and enabling design and development workflows throughout the application development cycle.
Adobe Flash Lite—client software used in a wide range of non-PC devices including mobile phones and consumer electronic devices; provides a subset of Adobe Flash Player functionality for viewing and interacting with content designed for mobile handsets, televisions and other types of devices.
Adobe Flash Builder—an Eclipse-based IDE for developing RIAs with the Adobe Flex framework for either Adobe Flash Player or Adobe AIR; developers utilize Flash Builder to quickly build and deploy applications that are expressive, intuitive and rich in interactivity.
Adobe Flash Player—the most widely distributed rich client software on PCs and consumer electronic devices, Adobe Flash Player provides a runtime environment for text, graphics, animations, sound, video, application forms and two-way communications.
Adobe Flash Platform Services—new developer services that enable advertisers and content publishers to promote, measure and monetize applications across social networks, desktops and mobile devices.
Adobe Flex—a free, open source framework, compiler and debugger for developing RIAs targeting the Adobe Flash Platform; developers use Flex to compile and debug MXML and ActionScript files into the SWF format that executes in Adobe Flash Player and Adobe AIR.
Print and Publishing Segment
Our Print and Publishing business segment contains several of our products and services which address market opportunities ranging from the diverse publishing needs of technical and business publishing to our legacy type and OEM printing businesses.  These opportunities and the products we offer to address them, are reviewed below in the following OEM PostScript and Print and Publishing categories.
OEM PostScript Opportunity and Strategy
Graphics professionals and professional publishers require quality, reliability and efficiency in production printing, and we believe our printing technology provides advanced functional­ity to meet the sophisticated requirements of this marketplace. As high-end printing systems evolve and transition to fully digital, composite workflows, we believe we are uniquely positioned to be a supplier of software and technology based on the Adobe PostScript and Adobe PDF standards for use by this industry. We generate revenue by licensing our technology to OEMs that manufacture workflow software, printers and other output devices.
In fiscal 2009, we maintained our OEM PostScript revenue through continued innovation with PostScript technologies.  In 2010, we plan to continue to enhance PostScript as well as utilize PDF enhancements to maintain these formats as standards in publishing and printing work flows.
OEM PostScript Products
Adobe PostScript—a printing and imaging page description language that delivers high quality output, cross-platform compatibility and top performance for graphically-rich printing output from corporate desktop printers to high-end publishing printers; gives users the power to create and print visually rich documents with total precision; licensed to printing equipment and workflow software manufacturers for integration into their printing products.
Adobe PDF Print Engine—a new, next-generation printing platform that enables complete, end-to-end PDF-based workflows using common PDF technology to generate, preview and print PDF documents; allows PDF documents to be rendered natively throughout a workflow, providing performance benefits which include eliminating the need to flatten transparent artwork.
23


Print and Publishing Market Opportunity and Strategy
In addition to the market opportunities and our businesses discussed previously, we offer a variety of products and solutions which address many different and unique publishing market needs. Our Print and Publishing Business Unit focuses on these solutions which address the diverse customer needs in markets such as technical document publishing and communication, business document publishing, CD-ROM publishing, eLearning solutions, on-line help systems and typography.
In fiscal 2009, we released version 11.5 of our Adobe Director software targeted at game developers, multimedia authors, and e-learning professionals. The updated release includes new features for creating immersive gaming and multimedia applications, support for a new audio engine, HD video and advanced 3-D features.
In fiscal 2010, we will continue to support these offerings to meet the diverse needs of each product’s user base.  In addition, we believe there to be an opportunity to enhance some of our offerings, particularly in the technical communication and eLearning markets, through a comprehensive offering of several of our products to provide a complete end-to-end solution.
Print and Publishing Products
Adobe Authorware—a legacy rich media authoring tool used to develop caption based eLearning on Windows and Macintosh based platforms; use of the product ranges from creating Web-based tutorials to simulations incorporating audio and video; applications developed with Adobe Authorware can be delivered on the Web, over corporate networks or on CD-ROM.
Adobe Captivate—enables users to rapidly create professional and engaging eLearning content –  including software simulation, quizzes, animation and multi-media—and deliver the content in Adobe Flash and other formats; the content can be created without any programming or multi-media skills and can be published to CD/DVDs and Learning Management Systems used in training, sales, marketing and  customer support applications; often used in combination with Acrobat Connect, Adobe Captivate provides a robust technology solution to bring understanding and retention to end users of rapid training and eLearning solutions.
 
Adobe Contribute—an easy-to-use tool to update and publish Web content, designed for non-technical business users who need to make minor changes to intranet and Internet Websites that conform to the structure, style, layout and site standards setup by a Website administrator; streamlines the Web content maintenance process and provides Website administrators with a set of simple content management functionality to manage and administer Websites; also provides bloggers with a simple tool to create and update their blogs.
 
Adobe Director—a tool for creating professional multimedia content that combines images, text, audio and video into presentations, interactive experiences and prototypes; for Websites, it provides users with the ability to deliver multimedia content that supports three dimensional content and animations for use in various markets, including education, games and commerce; also enables the creation of fixed-media content for CD titles and DVD titles in the entertainment, education and corporate training markets.
 
Adobe Font Folio OpenType Edition—contains more than 2,200 typefaces from the Adobe Type Library in OpenType format, offering eLearning Suite—a complete type solutionset of software for print, the Web, digital video or electronic documents.creating professional eLearning courseware; includes capabilities of Captivate, Flash Professional, Dreamweaver, Photoshop Extended, Acrobat, Presenter, Soundbooth, Bridge and Device Central CS5.
 
Adobe FrameMaker—an application for authoring and publishing long, structured, content-rich docu­mentsdocuments including books, documentation, technical manuals and reports; provides users a way to publish their content to multiple output formats, including print, Adobe PDF, HTML, XML and Microsoft Word.
27


Adobe FrameMaker Server—extends the capabilities FrameMaker software in an automated, server-based environment; includes features that facilitate high-volume publishing, including catalog, database, and directory publishing, as well as the production of personalized technical documents and custom eBooks.
Adobe Font Folio—contains more than 2,200 typefaces from the Adobe Type Library in OpenType format, offering a type solution for print, the Web, digital video or electronic documents; also includes Adobe Type Manager which makes it easy to create beautiful text for print, Web and video projects.
 
Adobe JRun—a legacy application server solution based on the J2EE specification; integrates with our development tool offerings and is used to deploy applications for functions such as online banking and customer service.
 
Adobe PageMaker—software used to create high-quality documents simply and reliably with robust page layout tools, templates and stock art.
Adobe PDF Print Engine—a next-generation printing platform that enables complete, end-to-end PDF-based workflows using common PDF technology to generate, preview and print PDF documents; allows PDF documents to be rendered natively throughout a workflow, providing performance benefits which include eliminating the need to flatten transparent artwork.
Adobe PostScript—a printing and imaging page description language that delivers high quality output, cross-platform compatibility and top performance for graphically-rich printing output from corporate desktop printers to high-end publishing printers; gives users the power to create and print visually rich documents with total precision; licensed to printing equipment and workflow software manufacturers for integration into their printing products.
 
Adobe RoboHelp—an easy-to-use authoring tool used by developers and technical writers to create professional help systems and documentation for desktop and Web-based applications; utilizes support for HTML, PDF import/export, team authoring capabilities, as well as JavaHelp.
 
Adobe Shockwave Player—a rich media player used for deploying multimedia content for use in Internet solutions including education, training, games and commerce.
 
24


Adobe Technical Communication Suite—includes Adobe Acrobat, Pro Extended, Adobe Captivate, Adobe FrameMaker and Adobe RoboHelp technologies; helps customers improve their workflows, especially technical communicators who want a single solution to meet their content creation and publishing needs.
 
Adobe Type Library—includes Adobe’s best-selling typefaces, plus Adobe Type Manager; makes it easy to create beautiful text for print, Web and video projects.
Adobe Type Classics for Learning—a low-cost, introductory font library designed for students and educators.
Adobe Type Manager—provides powerful, easy management of all PostScript Type 1, OpenType and TrueType fonts.
 
Adobe Type Sets—various collection packages of Adobe’s best-selling typefaces; makes it easy to create beautiful text for print, Web and video projects.
 
FreeHand MX—a professional vector graphics tool designers and illustrators use to create high quality images that can be scaled; supports developing images for print, the Web and Adobe Flash Player.
 
See Note 20 of our Notes to Consolidated Financial Statements for further information regarding our industry segments and geographic information. See risk factor “We are subject to risks associated with global operations that may harm our business” in Item 1A of this report for a discussion of risks related to our foreign operations.
COMPETITION
 
The markets for our products and services are characterized by intense competition, evolving industry standards and business and distribution models, disruptive software and hardware technology developments, frequent new product introductions, short product life cycles, price cutting with resulting downward pressure on gross margins and price sensitivity on the part of consumers. Our future success will depend on our ability to enhance our existing products, introduce new products on a timely and cost-effective basis, meet changing customer needs, extend our core technology into new applications and anticipate and respond to emerging standards, business models, software delivery methods and other technological changes.
 
Creative and Interactive Solutions
 
In our Creative and Interactive Solutions segment, we offer the Adobe Creative Suite in multiple editions which consist of combinations of several of our technologies. In addition to offering the technologies within the Creative Suite editions, we also offer them as individual software applications. These products compete with those from many companies, including Apple, Aviary, Avid, Corel, Avid,Microsoft, Quark Microsoft and others, as well as from various open source initiatives.
 
With respect toOf the competitors listed, no single company offers the complete range of capabilities that our Creative Suite family of products offers. Microsoft, with their Expression Studio, competes with several aspects of our Adobe Creative Suite family of products as well as individual Creative Solutions segment products. For example, Expression Studio includesincludes: Microsoft Expression Design, which competes with our Adobe Illustrator Adobe Photoshop, Adobe Photoshop Lightroom and Adobe Fireworks products; Microsoft Expression Blend, which competes with our Adobe Flash Catalyst and Flash
28


Professional product;products; and Microsoft Expression Web, which competes with our Adobe Dreamweaver product;product. Similarly, Aviary provides for free a set of online, cloud-based creative tools via their Website. Their tools run inside Web browsers and Microsoft Expression Media which provides digital asset management, basicinclude an image editingeditor, a vector graphics editor, a special effects tool, and video encoding/compression capabilitiesaudio and competes with some aspects of our video and hobbyist-focused products. To compete with Adobe Flash, Microsoft markets its Silverlight product and technology which provides capabilities for the creation of media experiences and interactive applications for the Web that incorporate video, animation, interactivity and user interfaces.music tools.
 
We believe our Adobe Creative Suite family of products competes favor­ablyfavorably on the basis of features and functionality, ease of use, product reliability, price and performance characteristics. The individual technologies within the Creative Suite editions also work well together, providing broader functionality and shortened product training time for the individual who uses multiple appli­cationsapplications to complete a project.
 
We also believe our individual Creative products compete favorably against those offered by our competitors noted above, as discussed below.
Drawing and illustration products are characterized by feature-rich competition, brand awareness and price sensitivity. In addition to competition with Microsoft’s Expression Design product, our Adobe Illustrator product faces competition from companies such as ACDsee, Corel, Mediascape, Xara and the open source product called Karbon14. We believe our products compete favorably due to high customer awareness of their rich features, especially the drawing and illustration functionalities, the technical capabilities of the product and our ability to leverage core technologies from our other established products.
25


The demand for Web page layout and Web content creation tools is constantly evolving and highly volatile. In addition to competition with Microsoft’s Expression Blend and Web products, we believe Adobe Dreamweaver and Adobe Flash Professional face direct and indirect competition from desktop software companies such as Bare Bones Software and various proprietary and open source Web authoring tools. We also face competition from Ajax and Microsoft Visual Studio products, and other integrated development environments that enable developers to create Web applications from companies such as BEA Systems (a subsidiary of Oracle), Borland and IBM. We believe our products compare favorably to these applications; however, our market share may be constrained by Microsoft’s ability to target its Web software to users in markets it dominates. These target customers include users of Microsoft Office, Microsoft Windows operating system, the Microsoft Internet Explorer Web browser and Microsoft Visual Studio.
The needs of digital imaging and video editing software users are constantly evolving due to rapid technology and hardware advancements in digital cameras, digital video cameras, printers, personal computers, cellular phones and other new devices. Our software offerings, including Adobe Photoshop, Adobe Photoshop Extended, Adobe Photoshop Elements, Adobe Photoshop Lightroom, Adobe After Effects, Adobe Audition, Adobe Soundbooth, Adobe Encore, Adobe Premiere Elements and Adobe Premiere Pro, face competition from companies offering similar products. We also continue to face competition from new emerging products, including online based services which compete directly with our Photoshop.com offering, as well as any new competitive products coming from the open source movement.
Our other digital imaging and video editing offerings, including Adobe Photoshop Elements and Adobe Premiere Elements, are subject to intense competition, including customer price sensitivity, competitor brand awareness and competitor strength in OEM bundling and retail distribution. We face direct and indirect competition from a number of companies that market software which competes with ours, including ACD Systems, AI Soft (Japan), Apple, ArcSoft, Corel, i4 (Japan), Google, Kodak, Nova Development, Magix, Microsoft, Phase One, Photodex Corporation, Sonic, Pinnacle, Sony and Yahoo. In addition, we face competition from device, hardware and camera manufacturers such as Apple, Canon, Dell, Hewlett-Packard, Nikon, Sony and others as they try to differentiate their offerings by bundling, for free, their own digital imaging software, or those of our competitors. Similarly, we face potential competition from operating system manufacturers such as Apple and Microsoft as they integrate hobbyist-level digital imaging and image management features into their operating systems. Finally, we face potential competition from open source products, including Gimp for Linux.
We believe we compete favorably against other digital imaging, digital video and consumer-focused image management software applications with our Adobe Photoshop Elements and Adobe Premiere Elements products due to strong consumer awareness of our brand in digital imaging and digital video, our relationships with significant OEMs, positive recommendations for our products by market influencers, our increased focus on the retail software channel and strong feature sets.
In professional digital imaging, software applications compete based on product features, brand awareness and price sensitivity. In addition to competition with Apple’s Aperture product and Microsoft’s Expression Design product, our Adobe Photoshop and Adobe Photoshop Lightroom products face direct and indirect competition from a number of companies including Corel. Our Adobe Photoshop products compete favorably due to high customer awareness of the Photoshop brand in digital imaging, the positive recommendations for our Photoshop product by market influencers, the features and technical capabilities of the product and our ability to leverage core features from our other established products.
 
Our Adobe InDesign product, used for professional page layout, faces significant competition. The main competitor,competition from Quark has a competitive product, Quark XPress, which has maintained a historically strong market shareXpress in the professional page layout market. Quark also benefits from an established industry infrastructure that has been built around the use of their XPress product in print shops and service bureaus, and through the development of third-party plug-in products. Barriers to the adoption of Adobe InDesign by Quark XPress customers include this infrastructure, as well as the cost of conversion, training and software/hardware procurement required to switch to InDesign. Although these barriers remain, we believe we have increased the market share of our InDesign software. We have seen an increase in the adoption of InDesign software and wealso believe we will continue to see market share gains going forward due to a product offering that contains new innovative features, improved integration with our otherot her products, our strong brand among users, positive reviews by industry experts, adoption of InDesign by major accounts which are influencers in their industries and improved infrastructure support by the industry for our overall solution.
 
Professional drawing and illustration products are characterized by feature-rich competition, brand awareness and price sensitivity. In addition to competition with Microsoft’s Expression Design product, our Adobe Illustrator product faces competition from companies such as ACDsee, Aviary, Corel, Mediascape, Xara and the open source product called Karbon14. Competition in this market is also emerging with a new category of drawing and illustration applications on tablet and smartphone platforms. Software companies, including Autodesk with their SketchBook Pro application, are extending their products and feature sets to platforms such as Apple’s iPad and potentially other tablet devices. We believe our products compete favorably due to high customer awareness of their rich features, especially the drawing and illustration functionalities, the technical capabilities of the product and our ability to leverage core technologies from our other established products.
The demand for professional Web page layout and professional Web content creation tools is constantly evolving and highly volatile. In addition to competition with Microsoft’s Expression Blend and Web products, we believe Adobe Dreamweaver and Adobe Flash Professional face direct and indirect competition from desktop software companies such as Bare Bones Software, FlashDevelop, JetBrains, Panic, MacRabbit, MacroMates, and various proprietary and open source Web authoring tools. We also face competition from Microsoft Visual Studio products, and other IDEs that enable developers to create Web applications from companies such as BEA Systems (a subsidiary of Oracle), Borland and IBM. We believe our products compare favorably to these applications; however, our market share may be constrained by Microsoft’s ability to target i ts Web software to users in markets it dominates. These target customers include users of Microsoft Office, Microsoft Windows operating system, the Microsoft Internet Explorer Web browser and Microsoft Visual Studio.
Our Flash technologies, including Adobe Flash Player and Adobe AIR, face competition from Microsoft Silverlight, as well as alternative approaches to building rich content and Web applications such as JavaFX and Unity. Microsoft markets its Silverlight product and technology as an alternative to our Flash and AIR technologies. Silverlight provides capabilities for the creation of media experiences and interactive applications for the Web that incorporate video, animation, interactivity and user interfaces. We believe Flash and AIR compete favorably against Silverlight due to the broad reach of Adobe Flash Player and AIR on PCs and non-PC devices, due to the use of Flash and AIR as a means to deliver rich, cross-platform, multiscreen content, and due to the use of our market-leading creative tools as an essential part of existing creat ive workflows.
The HTML specification, which among other things describes the syntax and format for encoding Web pages, has evolved over several decades and Adobe has participated in its evolution. Our tools are among the leading applications used by Web designers and developers to create HTML-based content that is displayed and viewed in Web browsers. The newest version of HTML, HTML5, is being developed by an industry consortium that includes Adobe and leading browser manufacturers such as Apple, Google and Microsoft, and contains new features which will compete with some of the features of Flash and Flash Player, such as the ability to create and display rich advertising and play video natively within the browser. We are working to implement support for HTML5 in our creative product solutions, and we believe we will provide the widest array of su pport and tooling for HTML5 content creation over time. Yet, we believe the competing interests of the
29


browser developers, and the potential for inconsistency in how each major browser implements HTML5 will create a continuing demand for solutions such as those offered by our Flash technologies that provide a consistent presentation capability that works across browsers, operating systems and devices.  We also believe that Flash based content and tooling have a significant technology lead over anything trying to replicate its feature sets, particularly in market areas like online gaming, Web applications and RIAs, 3D-based content, and premium online video delivery, advertising and security.
We believe demand for authoring new HTML5 features will intensify the competition in the professional Web page layout market. We also believe the potential fragmentation of HTML5 implementations by the various browser manufacturers that compete with each other will create the need for tool improvements to address the disparities between platforms and devices that could result. Our Dreamweaver product and our CS Live BrowserLab service are uniquely positioned to assist customers with migrating to new versions of standards such as HTML5, as well as delivering the means to create rich, interactive experiences on devices and screens of all sizes.
As customers such as publishers and media companies increase their desire to deliver their assets to new platforms such as mobile devices and tablets, we expect new and existing companies to offer solutions that address these challenges which are competitive with our Digital Publishing Suite. Many design agencies are building capabilities to offer such solutions, and companies such as Texterity offer an alternative format and business model for the delivery of newspaper and magazine content to mobile devices.
We believe RIAs will make use of both open source Ajax frameworks and the open source Flex framework to create hybrid RIAs in the browser, and we anticipate increased adoption of AIR as a development platform for Ajax developers. With our FMS solution, we face competition from Microsoft with their Windows Media Server for Windows Media and Silverlight, as well as Apple, Move Networks, Real Networks, Wowza Media Systems and others.
Our tools used to create applications for PCs and mobile devices such as smartphones and tablets are influenced by evolving industry standards, rapid software and hardware technology developments and frequent new product and technology introductions by companies or open-source initiatives targeting similar opportunities. Technologies and products which compete with our tools for creating mobile applications include solutions which utilize Java, Brew, Scalable Vector Graphics and Wireless Application Protocol. On Apple devices running the iOS operating system, on devices running Microsoft operating systems and on devices running the Google Android operating system, developers can choose to use native development environments for those platforms. They can also utilize other developer solutions which can be compiled to run on such device s, including those from companies such as appcelerator, Phonegap, Unity3D and Corona.
With respect to Apple mobile devices such as the iPhone and iPad, although our desire is to work closely with Apple to deliver Adobe Flash Player for accessing browser-based SWF content on their devices similar to our approach with other mobile vendors, we are restricted from making advancements towards this goal until we have Apple’s cooperation to do so. We do not believe we have experienced a negative impact to our revenue because of this exclusion due to the broad uses of our creative and developer tools to create content and applications in a variety of formats for PC, mobile and other devices—including Apple mobile devices.
We believe our robust programming model and developer tools used to create rich content, our large developer community and ecosystem which utilize our tools and the growth of companies who utilize Flash and AIR as a basis for rich content and application delivery across multiple screens are key assets in our ability to effectively compete in this market.  Further, the rich expressiveness of Flash which provides the capability to deliver audio, video, motion graphics, vector graphics and visual effects resulting in rich user experiences and interfaces on mobile devices, is a key differentiation when compared to the capabilities of alternate solutions.
Digital Media Solutions
The needs of digital imaging and video editing software users are constantly evolving due to rapid technology and hardware advancements in digital cameras, digital video cameras, printers, personal computers, tablets, mobile phones and other new devices. Our software offerings, including Adobe Photoshop, Adobe Photoshop Lightroom, Adobe Photoshop Elements, Adobe After Effects, Adobe Audition, Adobe Soundbooth, Adobe Encore, Adobe Premiere Elements and Adobe Premiere Pro, face competition from companies offering similar products. We also continue to face competition from new and free products, including online based Web services and mobile/tablet applications which compete directly with our Photoshop Express mobile application offering.
In professional digital imaging, software applications and services compete based on product features, brand awareness and price sensitivity. In addition to competition with Apple’s Aperture product and Microsoft’s Expression Design product, our Adobe Photoshop and Adobe Photoshop Lightroom products face direct and indirect competition from a number of
30


companies including Corel. New image editing applications for mobile devices and tablets with features which compete with our professional products are also emerging as adoption of these devices grows. Our Adobe Photoshop products compete favorably due to high customer awareness of the Photoshop brand in digital imaging, the positive recommendations for our Photoshop product by market influencers, the features and technical capabilities of the product and our ability to leverage core features from our other established products.
Our other digital imaging and video editing offerings, including Adobe Photoshop Elements and Adobe Premiere Elements, are subject to intense competition, including customer price sensitivity, competitor brand awareness and competitor strength in OEM bundling and retail distribution. We face direct and indirect competition in the consumer digital imaging market from a number of companies that market software which competes with ours, including ACD Systems, AI Soft (Japan), Apple, ArcSoft, Corel, i4 (Japan), Google, Kodak, Nova Development, Magix, Microsoft, Photodex Corporation, Sonic, Pinnacle and Sony.
In addition, we face competition from device, hardware and camera manufacturers such as Apple, Canon, Dell, Hewlett-Packard, Nikon, Phase One, Sony and others as they try to differentiate their offerings by bundling, for free, their own digital imaging software, or those of our competitors. Similarly, we face potential competition from operating system manufacturers such as Apple with their iPhoto product and Microsoft as they integrate or offer hobbyist-level digital imaging and image management features with their operating systems. We also face potential competition from smartphone and tablet manufacturers that integrate imaging and video software into their devices to work with cameras that come as part of their smartphone and tablet offerings. In addition, new social networking platforms such as Facebook are becoming a direct mea ns to post, edit and share images—bypassing the step of using image editing and sharing software.
Competition is also emerging with a new category of imaging and video applications on tablet and smartphone platforms. Existing as well as new competitors are extending their products and feature sets to platforms such as Apple’s iPad and potentially other tablet devices. Similarly, new cloud-based SaaS offerings continue to emerge which offer image editing and video-editing capabilities, as well as social and sharing features. In addition to competing with our own mobile applications such as Photoshop Express, our Lightroom product and our Elements hobbyist products, these products could start to encroach upon the feature sets of our professional tools.
Applications for digital video editing, motion graphics, special effects, audio creation and DVD authoring face increasing competition as video professionals and hobbyists migrate away from analog video and audio tools towards the use of digital camcorders and digital video production on their computers, and DVD systems and online video for rich media playback. Our Adobe After Effects, Adobe Audition, Adobe Encore, Adobe Premiere Pro and Adobe Soundbooth software products, as well as the
26


Adobe Production StudioPremium suite which contains these products, face competition from companies such as Apple, Avid, Canopus, Sonic and Sony.
Our Adobe Premiere Elements software product which is targeted for use by hobbyists, faces competition from companies such as Aist, Apple, ArcSoft, Avid, Broderbund, Corel, Cyberlink, Magix, Microsoft Muvee and Sony – Sony—as well as video editing capabilities found in operating systems, and otherhosted SaaS solutions, video editing solutions bundled by video camcorder manufacturers with their hardware offerings.offerings, and video editing solutions bundled onto smartphones. Similarly, we face potential competition from operating system manufacturers such as Apple with their iMovie and iDVD products and Microsoft with their Windows Movie Maker product as they integrate or offer hobbyist-level digital imaging and image management features with their operating systems.
We believe we compete favorably against other digital imaging, digital video and consumer-focused image management software applications with our Adobe Photoshop Elements and Adobe Premiere Elements products due to strong consumer awareness of our brand in digital imaging and digital video, our relationships with significant OEMs, positive recommendations for our products by market influencers, our increased focus on the retail software channel and strong feature sets.
 
Adobe After Effects is a leader in professional compositing and visual effects due to its strong feature set and its integration with our other products that helps create a broad video editing platform for our customers. In professional digital video editing, we are an industry leader with Adobe Premiere Pro and compete favorably due to our strong feature set, our OEM relationships and the integration with our other products to create a broad digital video publishing platform for our customers.
 
Business ProductivityDigital Enterprise Solutions
 
With our Adobe Acrobat business, we continue to face competition from Microsoft. Their Windows operating system includeswidely used Office product offers a feature to save Microsoft Office documents as PDF documents, which competes with Adobe Acrobat. They also
31


offer a proprietary digital rights management technology and a document format, called XML Paper Specification (“XPS”), which competes with Adobe PDF. In addition,Given Microsoft’s widely used Office product offers a feature to save Microsoft Office documents as PDF documents. Thismarket dominance, the PDF feature in Office, competes with Adobe Acrobat.  Given Microsoft’s market dominance, XPS, the PDF feature in Office and any other competitive Microsoft product or technology that is bundled as part of its Office product or operating system or made freely available, could harm our overall Adobe Acrobat market opportunity.
 
Our Adobe Acrobat product family also faces competition in the PDF file creation market from many clone products marketed by companies such as AdLib, Active PDF, Apple, Global Graphics, Nuance, Software995, Sourcenext and others. In addition, other PDF creation solutions can be found at a low cost, or for free, on the Web.
 
For customers that use Adobe Acrobat as part of document collaboration and document process management solutions, where electronic document delivery, exchange, collaboration, security and archival needs exist, our Acrobat product family faces compe­titioncompetition from entrenched office applications such as Microsoft Office and its integration with theirits SharePoint product. In the higher end of the electronic document market, Acrobat Pro and Acrobat Pro Extended provide features which compete with other creative professional PDF tool providers, such as Enfocus, Dalim and Zinio. In addition, we are targetingGoogle’s Google Apps set of products also provides document creation and collaboration capabilities, including the architecture, engineering and construction electronic documentability to preview PDF documents, which can be used as an alternative to our collaboration market with our Acrobat Pro Extended product.features in Acrobat.
 
To address thethese competitive threats, from Microsoft and others, we are working to ensure our Adobe Acrobat applications stay at the forefront of innovation in emerging opportunities such as PDF document generation, document collaboration and document process management.
 
Our Web conferencing solution, Adobe Acrobat Connect, Pro, faces competition from many Web conferencing vendors, including Cisco WebEx, Microsoft Office Live Meeting (now a part of their Microsoft Lync offering), IBM Lotus Sametime and Citrix GoToMeeting. Cisco WebEx is a market share leader and Microsoft has steadily increased its marketing of Microsoft Office Live Meeting. To address these and other smaller competitors in the Web conferencing space, we focus on providing a differentiated and enhanced user experience through our Adobe Flash Player.its solution.
 
The markets we address with our Adobe LiveCycle Enterprise Suite are influenced by evolving industry standards, rapid software and hardware technology developments, and new product introductions from competitors such as Microsoft and IBM.
 
Microsoft has already brought to market new products and technologies to address many of the emerging market needs we focus on with our Adobe LiveCycle family of products. Microsoft continues to offer its eForms solution called InfoPath in certain versions of Microsoft Office and has added Office Forms Services which extends their forms to users as MS Outlook e-mail messages or to Web browsers rather than the InfoPath client. They also continue to offer their Windows Rights Management Services in their Windows Server product which is designed to allow corporate networks to manage and enforce restrictions built into documents.
 
27


As discussed previously, Microsoft markets Windows and Office which include a document format called XPS which competes with Adobe PDF. Certain Windows operating systems also containscontain a proprietary digital rights management technology which competes with Adobe LiveCycle Rights Management ES. In addition, Microsoft’s most recent version of Office includes an updated version of its SharePoint product which competes with certain aspects of our Adobe LiveCycle products. Microsoft has also recently delivered technology called Windows Presentation Foundation and Silverlight which offers an alternative to building RIA applications within the Microsoft .NET framework.
 
In the electronic forms solution market, in addition to competition from Microsoft Infopath based solutions, we face competition from IBM through their eForms solution recently rebranded as Lotus Workplace Forms. Similarly, we face competition for document process management solutions from workflow solution vendors such as PegaSystems, Lombardi, Nuance and Ultimus.
 
Our overall offering for CEM solutions competes with offerings such as IBM's Project Northstar, recently renamed the IBM Customer Experience Suite. We also expect to compete with similar offerings from other major vendors with similar portfolios, such as Microsoft and Oracle. We believe that we compete favorably in this emerging market based on our Adobe LiveCycle server product family competes favorably against these companiesextensive track record of delivering industry-leading tools for creating compelling experiences our WCM focus on global, multi-brand, multi-language Websites; the strength of our Web analytics platform; the breadth and formatspower of our tools for building multi-screen and multi-channel applications; our long-standing and broad partnerships with system integrators and interactive agencies; our deep background in terms ofuser-centric design; the combined benefits of superior functionality cross-platform visual page fidelity/reliability, multi-platform capability, file compression, printing and securitybroad range of documents expressed using Adobe PDF.our PDF solutions; and our scalability and performance.
Our WCM solution, acquired from Day, competes with general enterprise content platforms, including products from Autonomy, EMC, IBM, OpenText, and Oracle, as well as more specialized solutions, including products from Alfresco, FatWire, CoreMedia, Percussion, and SDL. In addition, there are low-cost and open source alternatives, such as Drupal, Joomla!, and WordPress. We also believe that Adobe PDFwe compete favorably with both the enterprise and its integration with XML, combined with the broad distribution of Adobe Readerlow-cost alternatives, based on all leading hardware platforms, provide a universal multi-platform solution that is more compelling than our competitors’ offerings.strong feature set; focus on global, multi-brand, multi-language Websites; superior user experience; tools for building
32


multi-screen, multi-channel applications; standards-based architecture; scalability and performance; and leadership in industry standards efforts.
 
Omniture
 
In our Omniture segment, we compete primarily with Web analytics and business optimization vendors whose software is provided on demand to customers, generally through a Web browser. We also compete to a limited extent with vendors whose software is installed by customers directly on their servers. In addition, we compete at times with our customers’ or potential customers’ internally developed applications.
 
Our current principal competitors include companies that offer Web analytics and optimization services on-demand such as ComScore (through their recent acquisition of Nedstat), Google, IBM (through their recent acquisitions of Coremetrics Google,and Unica), Microsoft, Nedstat,WebTrends and Yahoo! and WebTrends that offer on-demand services.. We also compete with software vendors, such as Infor (which owns Epiphany), Nielsen/NetRatings (which is a part of the Nielsen Online Unit of the Nielsen Company, Unica Corporation (which acquired Sane Solutions)Company) and SAS Institute.  In addition, we also compete with online marketing service providers, such as Microsoft Advertising (formerly aQuantive when acquired by Microsoft), DoubleClick (owned by Google) and 24/7 Real Media (acquired by WPP).
 
Our Omniture Test&Target products also compete with multivariate testing providers, such as Optimost (owned by Autonomy), Memetrics (acquired(owned by Accenture), Kefta (acquired(owned by Acxiom Digital) and [x + 1]. Our Omniture SiteSearch products compete with intra-site search vendors, such as Autonomy, Endeca Technologies, FAST Search and Transfer ASA (acquired(owned by Microsoft) and Google. Our Omniture Merchandising product competes with merchandising solutions providers such as Endeca (ThanxMedia)(owned by ThanxMedia), Celebros, SLI Systems, Nextopia Software and Fredhopper. Our Omniture InSight products compete with channel analytics providers, such as Truviso, Clickfox, Qliktech and AsterData. Our Omniture Recommendations product competes with product recommendations providers, such as Aggregate Knowledge, Baynote, Certona, Rich Relevance and Amadesa. Our SearchCenter products compete with point solutions pr oviders, such as Marin Software and Kenshoo, tier 2 point solution providers such as SearchIgnite and Clickable, as well as some services oriented search companies such as Efficient Frontier.
Finally, our Omniture Survey product competes with survey providers such as OpinionLab, iPerceptions and Foresee Results.
 
Many of the companies that offer Web analytics software offer other products or services and as a result could also bundle their products or services, which may result in these companies effectively selling their products or services at or below market prices.
In addition, large software, Internet and database management companies may enterhave entered the market or enhanceand enhanced their Web analytics capabilities, either by developing competing services or by acquiring existing competitors or strategic partners of ours, and compete against us effectively as a result of their significant resources and preexisting relationships with our current and potential customers.ours. For example, Google offers a Web analytics service free of charge, and acquired DoubleClick, one of our strategic partners, in 2008. Also, Microsoft offers a Web analytics service free of charge, and offers Microsoft Advertising, which is based on their 2007 acquisition of aQuantive. In addition, Yahoo! also offers a Web analytics service based on its acquisition of IndexTools.IndexTools, and IBM recently acquired Coremetrics and Unica to extend their e-retailing offering in an initiative they call Project Northstar. These competitors, given their significant resources and preexisting relationships with our current and potential customers, could compete effectively against us.
 
We believe competitive factors in our markets include the proven performance, security, scalability, flexibility and reliability of services; the strategic relationships and integration with third-party applications; the intuitiveness and visual appeal of services’ user interfaces; the low total cost of ownership and demonstrable cost-effective benefits to customers; the ability of services to provide N-dimensional segmentation of information; pricing; the flexibility and adaptability of services
28


to match changing business demands; enterprise-level customer service and training; perceived market leadership; the usability of services, including services being easy to learn and remember, efficient and visually compelling; the real-time availability of data and reporting; independence from portals and search engines; the ability to deploy the services globally and to provide multi-currency, multi-language and multi-character support and to have a local presence in international markets; and success in educating customers in how to utilize services effectively.
 
We believe that we compete favorably with our competitors on the basis of these factors. However, if we are not able to compete successfully against our current and future competitors, it will be difficult to acquire and retain customers, and we may experience revenue declines, reduced operating margins, loss of market share and diminished value in our services.
Platform
Our Adobe Flash Platform technologies, including Adobe Flash Player and Adobe AIR, face competition from Microsoft Silverlight, as well as alternative approaches to building RIAs – including Google Gears and JavaFX.  Our Adobe ColdFusion product family and our Adobe Flash Builder developer tool products face competition from major vendors including Microsoft, IBM, BEA (a subsidiary of Oracle) and Sun. Our ColdFusion products also compete with several technologies available today at no cost including the PHP and PERL programming environments that are available for the Apache Web server.
Beyond the competitive threats from Microsoft previously discussed, vendors such as Tibco, JackBe, Backbase and NexaWeb offer potentially competitive solutions in the RIA market that we target with our open source Adobe Flex solution.  We also believe RIAs will make use of both open source Ajax frameworks and the open source Flex framework to create hybrid RIAs in the browser, and we anticipate increased adoption of AIR as a development platform for Ajax developers. With our FMS solution, we face competition from Microsoft with their Windows Media Server for Windows Media and Silverlight, as well as Move Networks, Real Networks, Apple and others.
Version 5 of the Web markup language HTML (“HTML5”) is being developed by an industry consortium that includes Adobe and leading browser manufacturers such as Apple, Google and Microsoft.  HTML5 will contain new features which will compete with some of the features of Flash Player, such as the ability to play video natively within the browser.  We will work to implement support for HTML5 in our Web authoring solutions.  Yet, we believe the competing interests of the browser developers, and the potential for inconsistency in how each major browser implements HTML5 will create a continuing demand for solutions such as Flash that provide a consistent presentation capability that works across browsers, operating systems and devices.
Our mobile and device solutions are influenced by evolving industry standards, rapid software and hardware technology developments and frequent new product and technology introductions by companies or open-source initiatives targeting similar opportunities. Technologies and products which compete with our Adobe Flash Platform clients and solutions include Java, Brew, Scalable Vector Graphics, Wireless Application Protocol, Apple Mac OS utilized on the Apple iPhone, Microsoft Windows Mobile, as well as solutions from the open source movement, vendors supplying clone versions of these products and technologies and vendors which choose to exclude the use of our solutions and technologies on their devices.  With respect to the Apple iPhone, although our desire is to work closely with Apple to deliver Adobe Flash Platform technologies on their device similar to our approach with other mobile vendors, we are prohibited from making advancements towards this goal until we have Apple’s cooperation to do so.
We believe our Adobe Flash Platform solution competes favorably against these technologies and solutions due to the distribution of Adobe Flash Player technology on a broad set of platforms, including PCs, mobile phones and consumer electronic devices.  We also believe our robust programming model and developer tools used to create video output for the Flash Player, the large Flash developer community and ecosystem which utilize our tools, and the growth of companies who have joined the OSP to utilize the Flash Platform as a basis for rich content and application delivery are key assets in our ability to effectively compete in this market.  Further, the rich expressiveness of Flash which provides the capability to deliver audio, video, motion graphics, vector graphics and visual effects resulting in rich user experiences and interfaces on mobile devices, is a key differentiation when compared to the capabilities of alternate solutions.
In the past year, the mobile industry experienced many announcements and introductions of new mobile devices and platforms—and we expect innovation and new announcements such as those seen in 2009 to continue in 2010.  We view these ongoing developments from major mobile companies such as Google, Nokia, Palm, Rim and others as opportunities to deploy our technologies and solutions.  Just as we maintain a philosophy of cross-platform support in the personal computer desktop world for operating systems such as Microsoft Windows, Apple Mac OS, Unix and Linux, we expect to continue to enhance our support for a wide variety of mobile and consumer electronic platforms, and we intend to make our products and services available on viable, new entrant platforms as well.
29


Print and Publishing
 
Our Print and Publishing product line targets many markets. In technical authoring and publishing, our Adobe FrameMaker product faces competition from large-scale electronic publishing systems, XML-based publishing companies such as PTC, as well as lower-end desktop publishing products such as Microsoft Word. Competition is based on the quality and features of products, the level of customization and integration with other publishing system components, the number of hard­warehard-ware platforms supported, service and price. We believe we can successfully compete based upon the quality and features of the Adobe FrameMaker product and our extensive application programming interface.
 
In desktop publishing, our Adobe PageMaker product faces competition from other software products, including Microsoft Publisher. Competition is based on the quality and features of products, ease-of-use, printer service support and
33


price. We believe we have a strong product and can successfully compete with these types of applications based upon the quality and features of the Adobe PageMaker product, its strong brand among users and its widespread adoption among printer service bureaus.
 
In printing technologies, we believe the principal competitive factors for OEMs in selecting a page description language or a printing technology are product capabilities, market leadership, reliability, price, support and engi­neeringengineering development assistance. We believe that our competitive advantages include our technology competency, OEM customer relationships and our intellectual property portfolio. Adobe PostScript faces competition from Hewlett-Packard’s proprietary PCL page description language and from developers of other page description languages based on the Post­Script language standard, including Global Graphics and Zoran. In addition, Microsoft’s XPS document format competesand Autodesk’s DWG format compete with Adobe PDF and our Adobe PostScript technologies and solutions.
 
In the rapid eLearning authoring market, our Adobe eLearning Suite and our Captivate product facesface competition from general content development tools such as Microsoft PowerPoint, screen recording tools such as Techsmith’s Camtasia and more advanced eLearning and software simulation solutions such as Firefly, Lectora and Articulate. Competition in this market is based on speed of development and completeness of the features of products, ease-of-use and price. We believe our product can successfully compete based upon the strength of its broad range of features, its strong brand among users and its widespread adoption among training developers.
 
In Web content management,WCM, our Adobe Contribute product faces competition from solutions that provide for the simple creation of blogs and “Wikis,” as well as basic content publishing products such as Microsoft Word, Microsoft FrontPage, Microsoft Notepad, basic HTML editors like ezHTMLArea and ekTron, content management tools like Microsoft SharePoint and, large-scale Web content managementWCM systems from companies such as Cisco, Interwoven, Vignette, IBM and Oracle. Competition in this market is based on usability, quality and features of products, the level of customization and integration with other Web content managementWCM components, the integration with Web design tools, the number of hardware platforms supported, service and price. We believe we can successfully compete based upon the usability and price of Adobe Contribute, its strong brand among users and integration with other Web content managementWCM components.
 
In multimedia content authoring, our Adobe Director product faces competition from a variety of multimedia content authoring tools. Competition is based on the quality and features of products, ease-of-use and price. We believe we have a strong product and can successfully compete based upon the quality and features of the Adobe Director product, its strong brand among users, its widespread adoption among content developers and publishers and the widespread proliferation of the Shockwave Player.
 
In technical Web authoring and publishing, our Adobe RoboHelp product faces competition from large-scale Web publishing systems, XML-based Web publishing companies, as well as lower-end publishing products such as Microsoft Word. Competition is based on the quality and features of products, the level of customization and integration with other publishing system components, service and price. We believe we can successfully compete based upon the quality and features of the Adobe RoboHelp product.
 
Our Adobe ColdFusion products face competition from major vendors including Microsoft, IBM and Oracle (via its BEA subsidiary and acquisition of Sun). Our ColdFusion products also compete with several technologies available today at no cost including the PHP and PERL programming environments that are available for the Apache Web server.
OPERATIONS
 
Marketing and Sales
 
We market and distribute our products through sales channels, which include distributors, retailers, software developers, systems integrators, ISVs and VARs, as well as through OEM and hardware bundle customers. We also market and license our products directly using our sales force and through our own Website at www.adobe.com.
 
30


We support our end users through local field offices and our worldwide distribution network, and end user customers with international offices around the world, includingwhich includes locations in Australia, Austria, Belgium, Brazil, Canada, China, Czech Republic, Denmark, Dubai, Finland, France, Germany, India, Ireland, Italy, Japan, Korea, Mexico, Moldova, the Netherlands, Norway, Poland, Portugal, Romania, Russia, Singapore, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey and the United Kingdom.
 
We also license software with maintenance and support, which includes rights to upgrades, when and if available, support, updates and enhancements.
 
34


The table below lists our significant customers, as a percentage of net revenue for fiscal 2010, 2009 2008 and 2007.2008. As listed, our significant customers are distributors who sell products across our various segments.
 
  2009  2008  2007 
Ingram Micro  15%  18%  21%
Tech Data  8%  9%  10%
   2010  2009  2008
Ingram Micro  15%  15%  18%

We have multiple non-exclusive, independently negotiated distribution agreements with Ingram Micro and Tech Data and theirits subsidiaries covering our arrangements in specified countries and regions. Each of these contracts has an independent duration, is independent of any other agreement (such as a master distribution agreement) and any termination of one agreement does not affect the status of any of the other agreements.

Receivables from our significant distributors, as a percentage of gross trade receivables for fiscal 20092010 and 20082009 were as follows:
 
  2009  2008 
Ingram Micro  16%  18%
Tech Data
  6%  8%
   2010  2009
Ingram Micro  14%  16%
 
Order Fulfillment for Physical Distribution
 
The procurement of the various components of packaged products, including CDsDVDs and printed materials, and the assembly of packages for retail and other applications products is controlled by our Supply Chain Operations organization. We outsource our production, inventory and fulfillment activities to third parties in the United States, Europe, Asia and Japan.
 
To date, we have not experienced significant difficulties in obtaining raw materials for the manufacture of our products or in the replication of CDs,DVDs, printing and assembly of components.
 
TheShippable backlog of orders from customers is comprised of unfulfilled orders, excluding those associated with new product releases, those pending credit review and those not shipped due to the application of our global inventory policy. TheShippable backlog, of orders from customers, as of January 21, 2011 and January 15, 2010, and January 16, 2009, werewas approximately $5.4$5.8 million and $6.4$5.4 million, respectively.
 
Services and Support
 
We provide professional services, technical support and customer service to a wide variety of customers including consumers, creative professionals and business users. Our service and support revenue consists primarily of consulting fees, software maintenance and support fees and training fees.
 
Services
 
We have a global Professional Services team dedicated to developing and implementing solutions for enterprise customers in key vertical markets and to transfer technical expertise to our solution partners. The Professional Services team uses a comprehensive, customer-focused methodology to develop high quality solutions, which in turn deliver a competitive advantage to our enterprise customers. A portfolio of technical training courses is also available for desktop and server-based products to meet the needs of our enterprise customers and solution partners.
 
Support
 
A significant portion of our support revenue is composed of our extended enterprise maintenance and support offerings, which entitles customers to the right to receive product upgrades and enhancements during the term of the maintenance and support period, which is typically one year. Regional Support Centers are charged with providing timely, high quality technical expertise on Enterprise and Knowledge Worker products and solutions to meet the growing needs of our customers.
 
31


Our support revenue also includes support for our desktop products. We offer a range of support programs, from fee-based incidents to annual support contracts. Additionally, we provide extensive self-help and online technical support capabilities via the Web which allows customers quick and easy access to possible solutions. We provide product support through a combination of outsourced vendors and internal support centers.
 
We also offer Developer Support to partners and developer organizations. The Adobe Partner Connection Program focuses on providing developers with high-quality tools, software development kits, information and services.
 
As a registered owner of the current version of an Adobe desktop product, customers are eligible to receive Getting Started support on certain matters. Support for some products and in some countries may vary.
 
35


Training
 
We inform customers about the use of our products through on-line informational services on our Website (www.adobe.com) and through a growing series of how to books published by Adobe Press pursuant to a joint publishing agreement with Peachpit Press. In addition, we develop tests to certify independent trainers who teach Adobe software classes. We sponsor workshops, work with professional associations and user groups, and conduct regular beta testing programs. We also provide paid education services to enhance our customers’ use of our Omniture solutions, including a wide range of traditional and online training and certifications delivered by our team of training professionals.
 
Investments
 
We own a limited partnership interest in Adobe Ventures IV L.P. (“Adobe Ventures”) that has invested in early stage companies with innovative technologies. We also make direct investments in privately-held companies. We enter into these investments with the intent of securing financial returns as well as for strategic purposes as they often increase our knowledge of emerging markets and technologies, as well as expand our opportunities to provide Adobe products and services. We also owned a limited partnership interest in Adobe Ventures isIV L.P. (“Adobe Ventures”) that invested in early stage companies with innovative technologies. During fiscal 2010, Adobe Ventures was dissolved and all remaining assets were distributed to the partners. Adobe Ventures was managed by Granite Ventures, an independent venture capital firm and sole general partner of Adobe Ventures.
 
PRODUCT DEVELOPMENT
 
As the software industry is characterized by rapid technological change, a continuous high level of investment is required for the enhancement of existing products and services and the development of new products and services. We develop our software internally as well as acquire products or technology developed by others by purchasing the stock or assets of the business entity that held ownership rights to the technology. In other instances, we have licensed or purchased the intellectual property ownership rights of programs developed by others with license or technology transfer agreements that may obligate us to pay a flat license fee or royalties, typically based on a dollar amount per unit shipped or a percentage of the revenue generated by those programs.
 
During fiscal years ended December 3, 2010, November 27, 2009 and November 28, 2008, and November 30, 2007, our research and development expenses were $680.3 million, $565.1 million $662.1 million and $613.2$662.1 million, respectively.
 
PRODUCT PROTECTION
 
We regard our software as proprietary and protect it under the laws of copyrights, patents, trademarks and trade secrets. We protect the source code of our software programs as trade secrets and make source code available to third parties only under limited circumstances and specific security and confidentiality constraints.
 
Our products are generally licensed to end users on a “right to use” basis pursuant to a license that restricts the use of the products to a designated number of devices. We also rely on copyright laws and on “shrink wrap” and electronic licenses that are not physically signed by the end user. Copyright protection may be unavailable under the laws of certain countries and the enforceability of “shrink wrap” and electronic licenses has not been conclusively determined in all jurisdictions. We also offer many products under a SaaS or on-demand model, where software is provided on demand to customers, generally through a Web browser.  The use of these products is generally governed by terms of use associated with these products.
 
Policing unauthorized use of computer software is difficult and software piracy is a persistent problem for the software industry. This problem is particularly acute in international markets. We conduct vigorous anti-piracy programs directly and through certain external software associations. In addition, we have activation technology in certain products to guard against illegal use and will continue to do so in certain future products.

32


EMPLOYEES
 
As of November 27, 2009,December 3, 2010, we employed 8,6609,117 people. We have not experienced work stoppages and believe our employee relations are good.
 
AVAILABLE INFORMATION
 
Our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K and amendments to reports filed or furnished pursuant to Sections 13(a) and 15(d) of the Securities Exchange Act of 1934, as amended, are available free of charge on our Investor Relations Website at www.adobe.com as soon as reasonably practicable after we electronically file such material with, or furnish it to, the SEC. The information posted on our Website is not incorporated into this report.
 
36


EXECUTIVE OFFICERS
 
Adobe’s executive officers as of January 15, 201021, 2011 are as follows:
 
Name Age Positions
Shantanu Narayen
 46
47
 
President and Chief Executive Officer
Mr. Narayen currently serves as Adobe’s President and Chief Executive Officer. Mr. Narayen joined Adobe in January 1998 as Vice President and General Manager of Adobe’s engineering technology group. In January 1999, he was promoted to Senior Vice President, Worldwide Products and in March 2001 he was promoted to Executive Vice President, Worldwide Product Marketing and Development. In January 2005, Mr. Narayen was promoted to President and Chief Operating Officer and in December 2007, he was appointed Chief Executive Officer of Adobe and joined the Adobe Board of Directors. Prior to joining Adobe, Mr. Narayen co-founded Pictra Inc., a digital photo sharing software company, in 1996. He was Director of Desktop and Collaboration products at Silicon Graphics Inc. before founding Pictra. Mr. Narayen is also a director of Dell I nc.
Mark Garrett
53
 52
Executive Vice President, Chief Financial Officer
Mr. Garrett joined Adobe in February 2007 as Executive Vice President and Chief Financial Officer. Mr. Garrett served as Senior Vice President and Chief Financial Officer of the Software Group of EMC Corporation, a products, services and solutions provider for information management and storage, from June 2004 to January 2007, his most recent position since EMC’s acquisition of Documentum, Inc., an enterprise content management company, in December 2003. Mr. Garrett first joined Documentum as Executive Vice President and Chief Financial Officer in 1997, holding that position through October 1999 and then re-joining Documentum as Executive Vice President and Chief Financial Officer in 2002. Mr. Garrett is also a director of Informatica Corporation.
Karen O. Cottle
 6061 
Senior Vice President, General Counsel and Corporate Secretary
Joshua G. James
36
Ms. Cottle joined Adobe in February 2002 as Senior Vice President, Omniture Business UnitGeneral Counsel and Secretary. Prior to joining Adobe, Ms. Cottle served as General Counsel for Vitria Technology, Inc., a service-oriented business application software company from February 2000 to February 2002. From 1996 to 1999, Ms. Cottle served as Vice President, General Counsel and Secretary of Raychem Corporation.
Johnny Loiacono
 4849 
Senior Vice President, Creative SolutionsDigital Media Business Unit
Kevin Lynch
43
Mr. Loiacono joined Adobe in April 2006 as Senior Vice President Chief Technology Officer
Rob Tarkoff
41Seniorand General Manager of the Creative Solutions business unit. Prior to joining Adobe, Mr. Loiacono served as Executive Vice President Business Productivity Business Unit
of software at Sun Microsystems, Inc., which he joined in 1987. During Mr. Loiacono’s 19 year tenure, he also served as General Manager of Sun Microsystems’s operating platform group, as well as Chief Marketing Officer.
Matthew Thompson
51Senior Vice President, Worldwide Field Operations
Richard T. Rowley
53Vice President, Principal Accounting Officer
Mr. Narayen currently serves as Adobe’s President and Chief Executive Officer. Mr. Narayen joined Adobe in January 1998 as Vice President and General Manager of Adobe’s engineering technology group. In January 1999, he was promoted to Senior Vice President, Worldwide Products and in March 2001 he was promoted to Executive Vice President, Worldwide Product Marketing and Development. In January 2005, Mr. Narayen was promoted to President and Chief Operating Officer and in December 2007, he was appointed Chief Executive Officer of Adobe and joined the Adobe Board of Directors. Prior to joining Adobe, Mr. Narayen co-founded Pictra Inc., a digital photo sharing software company, in 1996. He was Director of Desktop and Collaboration products at Silicon Graphics Inc. before founding Pictra. Mr. Narayen is also a director of Dell Inc.
Mr. Garrett joined Adobe in February 2007 as Executive Vice President and Chief Financial Officer. Mr. Garrett served as Senior Vice President and Chief Financial Officer of the Software Group of EMC Corporation, a products, services and solutions provider for information management and storage, from June 2004 to January 2007, his most recent position since EMC’s acquisition of Documentum, Inc., an enterprise content management company, in December 2003. Mr. Garrett first joined Documentum as Executive Vice President and Chief Financial Officer in 1997, holding that position through October 1999 and then re-joining Documentum as Executive Vice President and Chief Financial Officer in 2002. Mr. Garrett is also a director of Informatica Corporation.
Ms. Cottle joined Adobe in February 2002 as Senior Vice President, General Counsel and Secretary. Prior to joining Adobe, Ms. Cottle served as General Counsel for Vitria Technology, Inc., a service-oriented business application software company from February 2000 to February 2002.  From 1996 to 1999, Ms. Cottle served as Vice President, General Counsel and Secretary of Raychem Corporation.
Mr. James joined Adobe upon the closing of the acquisition of Omniture in October 2009 as Senior Vice President of the Omniture Business Unit. Prior to joining Adobe, Mr. James was one of the founders of Omniture and served as a director
 
3337

 
NameAgePositions
Kevin Lynch
44
Senior Vice President, Chief Technology Officer
Mr. Lynch currently serves as Adobe’s Chief Technology Officer and Senior Vice President of the Experience & Technology Organization. Mr. Lynch joined Adobe as Chief Software Architect and Senior Vice President for Adobe’s Platform business unit through our acquisition of Macromedia, Inc. in December 2005.  At Macromedia, Mr. Lynch served as Chief Software Architect and President of Product Development, where he led Macromedia in advancing Web software including managing the initial development of Macromedia Dreamweaver and guiding Flash to its current widespread adoption across the Web. Prior to Macromedia, Mr. Lynch participated in a variety of technical and management roles in startups including Frame Technology and General Magic.
Rob Tarkoff42
Senior Vice President, Digital Enterprise Solutions Business Unit
Mr. Tarkoff currently serves as Adobe’s Senior Vice President of the Business Productivity business unit. Mr. Tarkoff joined Adobe in April 2007 as Senior Vice President of Corporate Development. Prior to joining Adobe, Mr. Tarkoff was Senior Vice President and General Manager of the Captiva Software Division and Senior Vice President of Business Development and Channels for the Software Group of EMC Corporation, a products, services and solutions provider for information management and storage, from December 2003 to April 2007.  Previously, Mr. Tarkoff was Executive Vice President and Chief Strategy Officer for Documentum, Inc., an enterprise content management company and Senior Vice President of Worldwide Business Development at Commerce One, a provider of business-to-business e-commerce solutions.
Matthew Thompson52
Senior Vice President, Worldwide Field Operations
Mr. Thompson joined Adobe in January 2006 as Senior Vice President, Worldwide Field Operations. Prior to joining Adobe, Mr. Thompson served as Senior Vice President of Worldwide Sales at Borland Software Corporation, a software delivery optimization solutions provider, from October 2003 to December 2006. Prior to joining Borland, Mr. Thompson was Vice President of Worldwide Sales and Field Operations for Marimba, Inc., a provider of products and services for software change and configuration management, from February 2001 to January 2003. From July 2000 to January 2001, Mr. Thompson was Vice President of Worldwide Sales for Calico Commerce, Inc., a provider of eBusiness applications. Prior to joining Calico, Mr. Thompson spent six years at Cadence Design Systems, Inc., a provider of electronic design technologies. While at Cadence, fro m January 1998 to June 2000, Mr. Thompson served as Senior Vice President, Worldwide Sales and Field Operations and from April 1994 to January 1998 as Vice President, Worldwide Professional Services.
David Wadhwani39
Senior Vice President, Creative and Interactive Solutions Business Unit
As Senior Vice President and General Manager of the Creative and Interactive Solutions business unit, Mr. Wadhwani leads Adobe’s development of end-to-end solutions for content publishers and application developers. He oversees the Creative Suite family of products, our Flash products, and our digital publishing, media and entertainment solutions. Mr. Wadhwani is also responsible for the company’s multiscreen strategy utilizing Flash and HTML5, and driving adoption of the Flex family of products and Flash/AIR on devices. Prior to June 2010, Mr. Wadhwani was Vice President and General Manager of Adobe’s Platform business unit. He joined Adobe in 2005 through the acquisition of Macromedia. Prior to his time at Macromedia, Mr. Wadhwani founded and managed iHarvest, a WCM company that was acquired by Interwoven ,and worke d at Oracle in their database tools division.
 
of Omniture from 1998 to October 2009 and as its Chief Executive Officer or President from 1996 to October 2009. From 1996 to 1998, Mr. James co-founded and co-managed several entities that were Omniture predecessors. Mr. James also served on the Brigham Young University eBusiness Advisory Board and is a Platinum Founder of the BYU Center for Entrepreneurship. He has lectured for numerous university classes and served on several other industry, advisory and private company boards.
NameAgePositions
Richard T. Rowley
54
Vice President, Principal Accounting Officer
Mr. Rowley joined Adobe in November 2006 as Vice President, Corporate Controller and Principal Accounting Officer. Prior to joining Adobe, Mr. Rowley served as Vice President, Corporate Controller, Treasurer and Principal Accounting Officer at Synopsys, Inc., a semiconductor design software company, from December 2002 to September 2005 and from 1999 to December 2002, Mr. Rowley served as Vice President, Corporate Controller and Principal Accounting Officer. From 1994 to 1999, Mr. Rowley served in several finance-related positions at Synopsys. Mr. Rowley is a certified public accountant.
 
Mr. Loiacono joined Adobe in April 2006 as Senior Vice President and General Manager of the Creative Solutions Business Unit.  Prior to joining Adobe, Mr. Loiacono served as Executive Vice President of software at Sun Microsystems, Inc., which he joined in 1987. During Mr. Loiacono's 19 year tenure, he also served as General Manager of Sun Microsystems’s operating platform group, as well as Chief Marketing Officer.
Mr. Lynch currently serves as Adobe’s Chief Technology Officer and Senior Vice President of the Experience & Technology Organization.  Mr. Lynch joined Adobe as Chief Software Architect and Senior Vice President for Adobe’s Platform Business Unit through our acquisition of Macromedia, Inc. in December 2005.  At Macromedia, Mr. Lynch served as Chief Software Architect and President of Product Development, where he led Macromedia in advancing Web software including managing the initial development of Macromedia Dreamweaver and guiding Flash to its current widespread adoption across the Web. Prior to Macromedia, Mr. Lynch participated in a variety of technical and management roles in startups including Frame Technology and General Magic.
Mr. Tarkoff currently serves as Adobe’s Senior Vice President of the Business Productivity Business Unit.  Mr. Tarkoff joined Adobe in April 2007 as Senior Vice President of Corporate Development.  Prior to joining Adobe, Mr. Tarkoff was Senior Vice President and General Manager of the Captiva Software Division and Senior Vice President of Business Development and Channels for the Software Group of EMC Corporation, a products, services and solutions provider for information management and storage, from December 2003 to April 2007.  Previously, Mr. Tarkoff was Executive Vice President and Chief Strategy Officer for Documentum, Inc., an enterprise content management company and Senior Vice President of Worldwide Business Development at Commerce One, a provider of business-to-business e-commerce solutions.
Mr. Thompson joined Adobe in January 2006 as Senior Vice President, Worldwide Field Operations. Prior to joining Adobe, Mr. Thompson served as Senior Vice President of Worldwide Sales at Borland Software Corporation, a software delivery optimization solutions provider, from October 2003 to December 2006. Prior to joining Borland, Mr. Thompson was Vice President of Worldwide Sales and Field Operations for Marimba, Inc., a provider of products and services for software change and configuration management, from February 2001 to January 2003. From July 2000 to January 2001, Mr. Thompson was Vice President of Worldwide Sales for Calico Commerce, Inc., a provider of eBusiness applications. Prior to joining Calico, Mr. Thompson spent six years at Cadence Design Systems, Inc., a provider of electronic design technologies. While at Cadence, from January 1998 to June 2000, Mr. Thompson served as Senior Vice President, Worldwide Sales and Field Operations and from April 1994 to January 1998 as Vice President, Worldwide Professional Services.
Mr. Rowley joined Adobe in November 2006 as Vice President, Corporate Controller and Principal Accounting Officer. Prior to joining Adobe, Mr. Rowley served as Vice President, Corporate Controller, Treasurer and Principal Accounting Officer at Synopsys, Inc., a semiconductor design software company, from December 2002 to September 2005 and from 1999 to December 2002, Mr. Rowley served as Vice President, Corporate Controller and Principal Accounting Officer. From 1994 to 1999, Mr. Rowley served in several finance-related positions at Synopsys. Mr. Rowley is a certified public accountant.
ITEM 1A.  RISK FACTORS
 
As previously discussed, our actual results could differ materially from our forward-looking statements. Factors that might cause or contribute to such differences include, but are not limited to, those discussed below. These and many other factors described in this report could adversely affect our operations, performance and financial condition.
 
The ongoing economic downturn and continued uncertainty in the financial markets and other adverse changes in general economic or political conditions in any of the major countries in which we do business could adversely affect our operating results.
As our business has grown, we have become increasingly subject to the risks arising from adverse changes in domestic and global economic and political conditions. Uncertainty about future economic and political conditions makes it difficult for us to forecast operating results and to make decisions about future investments. For example, the direction and relative strength of the global economy continues to be uncertain due to softness in the real estate and mortgage markets, volatility in
34

fuel and other energy costs, difficulties in the financial services sector and credit markets, continuing geopolitical uncertainties, increasing unemployment and other macro-economic factors affecting spending behavior. If economic growth in the U.S. and other countries continues to be slow and does not improve, many customers may delay or reduce technology purchases, advertising spending or marketing spending. This could result in continued reductions in sales of our products and services, longer sales cycles, slower adoption of new technologies and increased price competition.
    The current global financial crisis affecting the banking system and financial markets and the possibility that financial institutions may consolidate or go out of business have resulted in a tightening in the credit markets, a low level of liquidity in many financial markets, and increased volatility in fixed income, credit, currency and equity markets. There could be a number of follow-on effects from the credit crisis on our business, including insolvency of certain of our key distributors, resellers, OEMs, retailers and systems integrators, ISVs and VARs (collectively referred to as “distributors”), which could impair our distribution channels, inability of customers, including our distributors, to obtain credit to finance purchases of our products and services, and failure of derivative counterparties and other financial institutions, which could negatively impact our treasury operations. Other income and expense could also vary from expectations depending on gains or losses realized on the sale or exchange of financial instruments, impairment charges related to investment securities as well as equity and other investments, interest rates, cash balances, and changes in fair value of derivative instruments. Any of these events would likely harm our business, results of operations and financial condition.
Political instability in any of the major countries we do business in would also likely harm our business, results of operations and financial condition.
If we cannot continue to develop, market and distribute new products and services or upgrades or enhancements to existing products and services that meet customer requirements, our operating results could suffer.

The process of developing new high technology products and services and enhancing existing products and services is complex, costly and uncertain, and any failure by us to anticipate customers’ changing needs and emerging technological trends accurately could significantly harm our market share and results of operations. We must make long-term investments, develop or obtain appropriate intellectual property and commit significant resources before knowing whether our predictions will accurately reflect customer demand for our products and services. Our inability to extend our core technologies into new applications and new platforms, including the mobile and embeddednon-pc devices market, and to anticipate or respond to technological changes could affect continued market acceptance of our products and services and our ability to develop new products and services. Additionally, any delay in the development, production, marketing or distribution of a new product or service or upgrade or enhancement to an existing product or service could cause a decline in our revenue, earnings or stock price and could harm our competitive position. We maintain strategic relationships with third parties with respect to the distribution of certain of our technologies. If we are unsuccessful in establishing or maintaining our strategic relationships with these third parties, our ability to compete in the marketplace or to grow our revenues would be impaired and our operating results would suffer.
 
We offer our desktop application-based products primarily on Windows and Macintosh platforms. We generally offer our server-based products on the Linux platform as well as the Windows and UNIX platforms. To the extent that there is a slowdown of customer purchases of personal computers on either the Windows or Macintosh platform or in general, to the extent that we have difficulty transitioning product or version releases to new Windows and Macintosh operating systems, or to the extent that significant demand arises for our products or competitive products on other platforms before we choose and are able to offer our products on these platforms our business could be harmed. Additionally, to the extent that we have difficulty transitioning product or version releases to new Windows and Macintosh operating systems, or toTo the extent new releases of operating systems or other third-party products, platforms or devices make it more difficult for our products to perform, and our cus tomers are persuaded to use alternative technologies, our business could be harmed.

Introduction of new products, services and business models by existing and new competitors could harm our competitive position and results of operations.
 
The markets for our products and services are characterized by intense competition, evolving industry standards and business and distribution models, disruptive software and hardware technology developments, frequent new product and service introductions, short product and service life cycles, price cutting, with resulting downward pressure on gross margins, and price sensitivity on the part of consumers. Our future success will depend on our ability to enhance our existing products and services, introduce new products and services on a timely and cost-effective basis, meet changing customer needs, extend our core technology into new applications, and anticipate and respond to emerging standards, business models, software delivery
35

methods and other technological changes.  For example, certain versions of Microsoft Windows operating systems  contain a fixed document format, XPS, which competes with Adobe PDF. Additionally, certain versions of Microsoft Office offer a feature to save Microsoft Office documents as PDF files, which competes with Adobe PDF creation. Microsoft Expression Studio competes with our Adobe Creative Suite family of products and Microsoft Silverlight and Visual Studio, Web development tools for RIAs, compete with Adobe Flash, Adobe Flex and Adobe AIR. Google Gears and Sun’s JavaFX, alternative approaches to deploying RIAs, compete with Adobe Flash and Adobe AIR. Additionally, HTML5 specifies scripting application programming interfaces which if broadly implemented in browsers could compete with Adobe Flash. Companies, such as Google, Sun, Apple and Microsoft, may introduce competing software offerings for free or open source vendors may introduce competitive products. In addition, recent advances in computing and communications technologies have made the SaaS, or on-demand, business model viable. SaaS allows companies to provide applications, data and related services over the Internet. Providers use primarily advertising or subscription-based revenue models. We are developing and deploying our own SaaS strategies through various business units, including our Omniture business unit, but there are significant competitors in this area as well.  For instance, our Omniture Online Marketing Suite competes with Google Analytics, which Google offers free of charge, and other competitive SaaS offerings from companies such as Coremetrics, Yahoo! and WebTrends. If any competing products or services in these areas achieve widespread acceptance,accepta nce, our operating results could suffer. In addition, consolidation has occurred among some of the competitors in our markets. Any further consolidations among our competitors may result in stronger competitors and may therefore harm our results of operations. For additionalspecific information regarding our competition and the risks arising out of the competitive environment in which we operate, see the section entitled “Competition” contained in Item 1 of this report.
 
39


If we fail to successfully manage transitions to new business models and markets, our results of operations could be negatively impacted.
 
We plan to release numerous new product and service offerings and employ new software delivery methods in connection with our transition todiversification into new business models.models and markets. It is uncertain whether these strategies will prove successful or that we will be able to develop the infrastructure and business models as quickly as our competitors. Market acceptance of these new product and service offerings will be dependent on our ability to include functionality and usability in such releases that address certain customer requirements with which we have limited prior experience and operating history. Some of these new product and service offerings could subject us to increased risk of legal liability related to the provision of services as well as cause us to incur significant technical, legal or other costs. For example, with our introductionint roduction of on-demand services and subscription-based licensing models, we are entering a market that is at an early stage of development. Market acceptance of such services is affected by a variety of factors, including security, reliability, of on-demand services, customersperformance, customer concerns with entrusting a third party to store and manage their data, public concerns regarding privacy and the enactment of laws or regulations that restrict our ability to provide such services to customers in the U.S. or internationally. As our business continues to transition to new business models that may be more highly regulated for privacy and data security, and to countries outside the U.S. that have more strictstringent data protection laws, our liability exposure, compliance requirements and costs may increase. In addition, laws in the areas of privacy and behavioral tracking andonline advertising are likely to be passed in the future, which could result in significant limitations on or changes to the ways in which we and our customers can collect, process, use, store or transmit the personal information of our customers or employees, communicate with our customers, and deliver products and services. Further, any perception of our practices as an invasion of privacy, whether or not illegal, may subject us to public criticism.criticism and reputational harm. Existing and potential future privacy laws, increased risks related to unauthorized data disclosures and increasing sensitivity of consumers to use of personal information may create negative public relations related to our products and business practices.
 
Additionally, customer requirements for open standards or open source products could impact adoption or use with respect toof some of our products or services. To the extent we incorrectly estimatepredict customer requirements for such products or services or if there is a delay in market acceptance of such products or services, our business could be harmed.
 
From time to time we open source certain of our technology initiatives, provide broader open access to our technology, license certain of our technology such as our OSP,on a royalty-free basis, and release selected technology for industry standardization. These changes may have negative revenue implications and make it easier for our competitors to produce products or services similar to ours. If we are unable to respond to these competitive threats, our business could be harmed.
36

 
We are also devoting significant resources to the development of technologies and service offerings in markets where we have a limited operating history, including the enterprise, government and mobile and non-pc device markets. In the enterprise and government markets,market, we intend to increase our focus on vertical markets such as education, financial services, manufacturing, and the architecture, engineering and construction markets and horizontal markets such as training and marketing.manufacturing. These new offerings and markets require a considerable investment of technical, financial and sales resources, and a scalable organization. Many of our competitors may have advantages over us due to their larger presence, larger developer network, deeper experience in the enterprise, government and mobile and non-pc device markets, and greater sales, consulting and marketing resources. In the mobile and non-pc device markets, our intent is to partner with device makers, manufacturersmanufa cturers and telecommunications carriers to embed our technology on their platforms, and in the enterprise and government market our intent is to form strategic alliances with leading enterprise and government solutions and service providers to provide additional resources to further enable penetration of such markets. If we are unable to successfully enter into strategic alliances with device makers, manufacturers, telecommunication carriers and leading enterprise and government solutions and service providers, or if they are not as productive as we anticipate, our market penetration may not proceed as rapidly as we anticipate and our results of operations could be negatively impacted.

Revenue from our new businessesproduct and service offerings may be difficult to predict.
 
As previously discussed, we are devoting significant resources to the development of product and service offerings as well as new distribution models where we have a limited operating history. For example, we intend to implement a subscription licensing model to augment our traditional perpetual licensing model. This makes it difficult to predict revenue and revenue may decline quickermore quickly than anticipated. Additionally, we have a limited history of licensing products and offering services in certain markets such as the government and enterprise market and may experience a number of factors that will make our revenue less predictable, including longer than expected sales and implementation cycles, decisiondecisions to open source certain of our technology initiatives, potential deferral of revenue due to multiple-element revenue arrangements and alternate licensing arrangements. If any of our assumptions about revenue from our new businesses prove incorrect, our actual results may vary materially from those anticipated, estimated or projected.
 
40

For instance, the SaaS business model we utilize in our Omniture business unit typically involves selling services on a subscription basis pursuant to service agreements that are generally one to three years in length. Although many of our service agreements contain automatic renewal terms, our customers have no obligation to renew their subscriptions for our services after the expiration of their initial subscription period upon providing timely notice of non-renewal and we cannot provide assurance that these subscriptions will be renewed at the same or higher level of service, if at all. Moreover, under some circumstances, some of our customers have the right to cancel their service agreements prior to the expiration of the terms of their agreements. We cannot be assured that we will beb e able to accurately predict future customer renewal rates. Our customers’ renewal rates may decline or fluctuate as a result of a number of factors, including their satisfaction or dissatisfaction with our services, the prices of our services, the prices of services offered by our competitors, mergers and acquisitions affecting our customer base, reductions in our customers’ spending levels, or declines in consumer Internet activity as a result of economic downturns or uncertainty in financial markets. If our customers do not renew their subscriptions for our services or if they renew on less favorable terms to us, our revenues may decline.
 
We may not realize the anticipated benefits of past or future acquisitions, and integration of these acquisitions may disrupt our business and management.
 
We have in the past and may in the future acquire additional companies, products or technologies. Most recently,Recently, we completed the acquisition of Omniture in October 2009.2009 and completed the acquisition of Day in October 2010. We may not realize the anticipated benefits of an acquisition and each acquisition has numerous risks. These risks include:
 
 ·difficulty in assimilatingintegrating the operations and personnel of the acquired company;
 
 ·difficulty in effectively integrating the acquired technologies, products or services with our current technologies, products or services;
 
 ·difficulty in maintaining controls, procedures and policies during the transition and integration;
 
·entry into markets in which we have no or limited direct prior experience and where competitors in such markets have stronger market positions;
37

 
 ·disruption of our ongoing business and distraction of our management and employees from other opportunities and challenges;
 
 ·difficulty integrating the acquired company’s accounting, management information, human resources and other administrative systems;
 
 ·inability to retain key technical and managerial personnel of the acquired business;

 ·inability to retain key customers, distributors, vendors and other business partners of the acquired business;
 
 ·inability to achieve the financial and strategic goals for the acquired and combined businesses;
 
 ·inability to take advantage of anticipated tax benefits as a result of unforeseen difficulties in our integration activities;
 
 ·incurring acquisition-related costs or amortization costs for acquired intangible assets that could impact our operating results;
 
 ·potential additional exposure to fluctuations in currency exchange rates;
 
 ·potential impairment of our relationships with employees, customers, partners, distributors or third-party providers of our technologies, products or services;
 
 ·potential failure of the due diligence processes to identify significant problems, liabilities or other shortcomings or challenges of an acquired company or technology, including but not limited to, issues with the acquired company’s intellectual property, product quality or product architecture, data back-up and security, privacy practices, revenue recognition or other accounting practices, employee, customer or partner issues or legal and financial contingencies;
 
·  unexpected changes in, or impositions of, legislative or regulatory requirements impacting the acquired business;
 ·exposure to litigation or other claims in connection with, or inheritance of claims or litigation risk as a result of, an acquisition, including but not limited to, claims from terminated employees, customers, former stockholders or other third-parties;third parties;
 
 ·incurring significant exit charges if products or services acquired in business combinations are unsuccessful;
 
 ·potential inability to assert that internal controls over financial reporting are effective;
 
 ·potential inability to obtain, or obtain in a timely manner, approvals from governmental authorities, which could delay or prevent such acquisitions;
 
 ·potential delay in customer and distributor purchasing decisions due to uncertainty about the direction of our product and service offerings; and
 
 ·potential incompatibility of business cultures.
 
Mergers and acquisitions of high technology companies are inherently risky, and ultimately, if we do not complete an announced acquisition transaction or integrate an acquired business successfully and in a timely manner, we may not realize the benefits of the acquisition to the extent anticipated.

We may incur substantial costs enforcing or acquiring intellectual property rights and defending against third-party claims as a result of litigation or other proceedings.
 
In connection with the enforcement of our own intellectual property rights, the acquisition of third-party intellectual property rights, or disputes relating to the validity or alleged infringement of third-party intellectual property rights, including patent rights, we have been, are currently and may in the future be subject to claims, negotiations or complex, protracted litigation. Intellectual property disputes and litigation are typically very costly and can be disruptive to our business operations by diverting the attention and energies of management and key technical personnel. Although we have successfully defended or resolved past litigation and disputes, we may not prevail in any ongoing or future litigation and disputes. Third-party intellectual property disputes could subject us to significant liabilities, require us to enteren ter into royalty and licensing arrangements on unfavorable terms, prevent us from licensing certain of our products or offering certain of our services, subject us to injunctions restricting our sale of products or services, cause severe disruptions to our operations or the markets in which we compete, or require us to satisfy indemnification commitments with our customers including contractual
38

provisions under various license arrangements and service agreements. In addition, we may incur significant costs in acquiring the necessary third-party intellectual property rights for use in our products. Any of these could seriously harm our business.
 
We may not be able to protect our intellectual property rights, including our source code, from third-party infringers, or unauthorized copying, use or disclosure.
 
Although we defend our intellectual property rights and combat unlicensed copying and use of software and intellectual property rights through a variety of techniques, preventing unauthorized use or infringement of our rights is inherently difficult. We actively pursue software piratespiracy as part of our enforcement of our intellectual property rights, but we nonetheless lose significant revenue due to illegal use of our software. If piracy activities increase, it may further harm our business.
 
Additionally, we take significant measures to protect the secrecy of our confidential information and trade secrets, including our source code. If unauthorized disclosure of our source code occurs through security breach or attack, or otherwise, we could potentially lose future trade secret protection for that source code. The loss of future trade secret protection could make it easier for third-parties to compete with our products by copying functionality, which could adversely affect our revenue and operating margins. We also seek to protect our confidential information and trade secrets through the use of non-disclosure agreements with our customers, contractors, vendors, and partners. However there is a risk that our confidential information and trade secrets may be disclosed or published without our authorization, and in these situationssi tuations it may be difficult and/or costly for us to enforce our rights.
 
Security vulnerabilities in our products and systems could lead to reduced revenues or to liability claims.
 
Maintaining the security of computers and computer networks is a critical issue for us and our customers. Hackers may develop and deploy viruses, worms, and other malicious software programs that are designed to attack our products and systems.systems, including our internal network. Although this is an industry-wide problem that affects computers and products across all platforms, it affects our products in particular because hackers tend to focus their efforts on the most popular operating systems and programs and we expect them to continue to do so. Critical vulnerabilities have been identified in certain of our products. These vulnerabilities could cause the application to crash and could potentially allow an attacker to take control of the affected system.
 
We devote significant resources to address security vulnerabilities through engineering more secure products, enhancing security and reliability features in our products and systems, code hardening, deploying security updates to address security vulnerabilities and improving our incident response time. The cost of these steps could reduce our operating margins. Despite these efforts, actual or perceived security vulnerabilities in our products and systems may lead to claims against us and harm our reputation, and could lead some customers to seek to return products, to stop using certain services, to reduce or delay future purchases of products or services, or to use competing products or services. Customers may also increase their expenditures on protecting their existing computer systemssyste ms from attack, which could delay adoption of new technologies. Any of these actions by customers could adversely affect our revenue.

Some of our businesses rely on us or third-party service providers to host and deliver services, and any interruptions or delays in our service or service from these third parties, security or privacy breaches, or failures in data collection could expose us to liability and harm our business and reputation.

Some of our businesses and services, including our online store at adobe.com and Omniture business unit, rely on services hosted services fromand controlled directly by us or by third parties. Because we hold large amounts of customer data and host certain of such data in third-party facilities, a security incident may compromise the integrity or availability of customer data, or customer data may be exposed to unauthorized access. Unauthorized access to customer data may be obtained through break-ins, breach of our secure network by an unauthorized party, employee theft or misuse, or other misconduct. It is also possible that unauthorized access to customer data may be obtained through inadequate use of security controls by customers. While strong password controls, IP restriction and account controls are provided and supported, their use is controlledcont rolled by the customer. For example,As such, this could allow accounts to be created with weak passwords, which could result in allowing an attacker to gain access to customer data. Additionally, failure by customers to remove accounts of their own employees, or granting of accounts by the customer in an uncontrolled manner, may allow for access by former or unauthorized customer employees. If there were ever an inadvertent disclosure of personally identifiablepersonal information, or if a third party were to gain unauthorized access to the personally identifiablepersonal information we possess on behalf of our customers, our operations could be disrupted, our reputation could be harmed and we could be subject to claims
39

or other liabilities. In addition, such perceived or actual unauthorized disclosure of the information we collect or breach of our security could result in the loss of customers and harm our business.
 
Because of the large amount of data that we collect and manage on behalf of our customers, it is possible that hardware or software failures or errors in our systems could result in data loss or corruption or cause the information that we collect to be incomplete or contain inaccuracies that our customers regard as significant. Furthermore, our ability to collect and report data may be delayed or interrupted by a number of factors, including access to the Internet, the failure of our network or software systems, security breaches or significant variability in visitor traffic on customer Websites. In addition, computer viruses may harm our systems causing us to lose data, and the transmission of computer viruses could expose us to litigation. We may also find, on occasion, that we cannot deliver data and reports to our customers in nearnea r real time because of a number of factors, including significant spikes in consumer activity on their Websites or failures of our network or software. We may be liable to our customers for damages they may incur resulting from these events, such as loss of business, loss of future revenues, breach of contract or for the loss of goodwill to their business. In addition to potential liability, if we supply inaccurate information or experience interruptions in our ability to capture, store and supply information in near real time or at all, our reputation could be harmed and we could lose customers.
 
On behalf of certain of our customers using our services, including those using services offered by our Omniture business unit, we collect and usestore information derived from the activities of Website visitors, which may include anonymous and/or personal information. This enables us to provide such customers with reports on aggregated anonymous or personal information from and about the visitors to their Websites in the manner specifically directed by each such customers.individual customer. Federal, state and foreign government bodies and agencies have adopted or are considering adopting laws regarding the collection, use and disclosure of this information. Therefore, our compliance with privacy laws and regulations and our reputation among the public body of Website visitors depend on such customers’ adherence to privacy laws and regulations and their use of our services in ways consistent with such visitors’visito rs’ expectations. We also rely on representations made to us by customers that their own use of our services and the information we provide to them via our services do not violate any applicable privacy laws, rules and regulations or their own privacy policies. We ask customers to represent to us that they provide their Website visitors the opportunity to “opt-out” of the information collection associated with our services, as applicable. We do not formally audit such customers to confirm compliance with these representations. If these representations are false or if such customers do not otherwise comply with applicable privacy laws, we could face potentially adverse publicity and possible legal or other regulatory action.
 

Failure to manage our sales and distribution channels and third-party customer service and technical support providers effectively could result in a loss of revenue and harm to our business.
 
A significant amount of our revenue for application products is from two distributors,one distributor, Ingram Micro, Inc. and Tech Data Corporation,, which represented 15% and 8% of our net revenue for fiscal 2009, respectively.2010. We have multiple non-exclusive, independently negotiated distribution agreements with Ingram Micro and Tech Data and theirits subsidiaries covering our arrangements in specified countries and regions. Each of these contracts has an independent duration, is independent of any other agreement (such as a master distribution agreement) and any termination of one agreement does not affect the status of any of the other agreements. In fiscal 2009,2010, no single agreement with these distributorsthis distributor was responsible for over 10% of our total net revenue. If any one of our agreements with these distributors werethis distributor was terminated, we believe we could make arrangements with new or existing distributors to distribute our productsp roducts without a substantial disruption to our business; however, any prolonged delay in securing a replacement distributor could have a negative short-term impact on our results of operations.
 
Successfully managing our indirect channel efforts to reach various potential customer segments for our products and services is a complex process. Our distributors are independent businesses that we do not control. Notwithstanding the independence of our channel partners, we face potential legal risk and reputational harm from the activities of these third parties including, but not limited to, export control violations, corruption and anti-competitive behavior. Although we have undertaken efforts to reduce these third-party risks, they remain present. We cannot be certain that our distribution channel will continue to market or sell our products effectively. If we are not successful, we may lose sales opportunities, customers and revenues.
 
Our distributors also sell our competitors’ products, and if they favor our competitors’ products for any reason, they may fail to market our products as effectively or to devote resources necessary to provide effective sales, which would cause our results to suffer. We also distribute some products through our OEM channel, and if our OEMs decide not to bundle our applications on their devices, our results could suffer.
 

In addition, the financial health of our distributors and our continuing relationships with them are important to our success. Some of these distributors may be unable to withstand adverse changes in current economic conditions, which could result in insolvency of certain of our distributors and/or the inability of our distributors to obtain credit to finance purchases of our products. In addition, weakness in the end-user market could further negatively affect the cash flow of our distributors who could, in turn, delay paying their obligations to us, which would increase our credit risk exposure. Our business could be harmed if the financial condition of some of these distributors substantially weakens and we were unable to timely secure replacement distributors.

We also sell certain of our products and services through our direct sales force. Risks associated with this sales channel include a longer sales cycle associated with direct sales efforts, difficulty in hiring, retaining and motivating our direct sales force, and substantial amounts of training for sales representatives, including regular updates to cover new and upgraded products and services. Moreover, our recent hires and sales personnel added through our recent business acquisitions may not become as productive as we would like, as in most cases it takes a significant period of time before they achieve full productivity. Our business could be seriously harmed if these expansion efforts do not generate a corresponding significant increase in revenues and we are unable to achieve the efficiencies we anticipate.
 
We also provide products and services, directly and indirectly, to a variety of governmental entities, both domestically and internationally. The licensing and sale of products and services to governmental entities may require adherence to complex specific procurement regulations and other requirements. While we believe we have adequate controls in this area, failure to effectively manage this complexity and satisfy these requirements could result in the potential assessment of penalties and fines, harm to our reputation and lost sales opportunities to such governmental entities.
 
We outsource a substantial portion of our customer service and technical support activities to third-party service providers. We rely heavily on these third-party customer service and technical support representatives working on our behalf and we expect to continue to rely heavily on third parties in the future. This strategy provides us with lower operating costs and greater flexibility, but also presents risks to our business, including the possibilities that we may not be able to impact the quality of support that we provide as directly as we would be able to do in our own company-run call centers, and that our customers may react negatively to providing information to, and receiving support from, third-party organizations, especially if based overseas. If we encounter problems with our third-party customer service and technical supportsu pport providers, our reputation may be harmed and our revenue may be adversely affected.
Uncertainty about future economic conditions and other adverse changes in general political conditions in any of the major countries in which we do business could adversely affect our operating results.
As our business has grown, we have become increasingly subject to the risks arising from adverse changes in domestic and global economic and political conditions. Uncertainty about future economic and political conditions makes it difficult for us to forecast operating results and to make decisions about future investments. If economic growth in the U.S. and other countries slows or does not improve, many customers may delay or reduce technology purchases, advertising spending or marketing spending. This could result in continued reductions in sales of our products and services, longer sales cycles, slower adoption of new technologies and increased price competition.
Financial institutions may continue to consolidate or cease to do business which could result in a tightening in the credit markets, a low level of liquidity in many financial markets, and increased volatility in fixed income, credit, currency and equity markets. There could be a number of effects from a credit crisis on our business, which could include impaired credit availability and financial stability of our customers, including our distribution partners and channels. A disruption in the financial markets may also have an effect on our derivative counterparties and could also impair our banking partners on which we rely for operating cash management. Any of these events would likely harm our business, results of operations and financial condition.
Political instability in any of the major countries we do business in would also likely harm our business, results of operations and financial condition.
 
Catastrophic events may disrupt our business.
 
We are a highly automated business and rely on our network infrastructure and enterprise applications, internal technology systems and our Website for our development, marketing, operational, support, hosted services and sales activities. In addition, some of our businesses rely on third-party hosted services and we do not control the operation of third-party data center facilities serving our customers from around the world, which increases our vulnerability. A disruption, infiltration or failure of these systems or third partythird-party hosted services in the event of a major earthquake, fire, power loss, telecommunications failure, software or hardware malfunctions, cyber attack, war, terrorist attack, or other catastrophic event could cause system interruptions, reputational harm, loss of intellectual property, delays in our product development,develop ment, lengthy interruptions in our services, breaches of data security and loss of critical data and could prevent us from fulfilling our customers’ orders. Our corporate headquarters, a significant portion of our research and development activities, certain of our data centers, and certain other critical business operations are located in the San Jose, California,Francisco Bay Area, which is near major earthquake faults. We have developed certain disaster recovery plans and certain backup systems to reduce the potentially adverse effect of such events, but a catastrophic event that results in the destruction or disruption of any of our data centers or our critical business or information technology systems could severely affect our ability to conduct normal business operations and, as a result, our future operating results could be adversely affected.
 
Net revenue, margin or earnings shortfalls or the volatility of the market generally may cause the market price of our stock to decline.
 
The market price for our common stock has experienced significant fluctuations and may continue to fluctuate significantly. The market price for our common stock may be affected by a number of factors, including shortfalls in our net revenue, margins, earnings or key performance metrics, changes in estimates or recommendations by securities analysts;analysts, the announcement of new products,  product enhancements or service introductions by us or our competitors, seasonal variations

in the demand for our products and services and the implementation cycles for our new customers, the loss of a large customer or our inability to increase sales to existing customers and attract new customers, quarterly variations in our or our competitors’ results of operations, developments in our industry; unusual events such as significant acquisitions,acqu isitions, divestitures and litigation, general socio-economic, regulatory, political or market conditions and other factors, including factors unrelated to our operating performance.
 
We are subject to risks associated with global operations which may harm our business.
 
We are a global business that generates over 50% of our total revenue from sales to customers outside of the Americas. This subjects us to a number of risks, including:
 
 ·foreign currency fluctuations;
 
 ·changes in government preferences for software procurement;
 
 ·international economic, political and labor conditions;
 

 ·tax laws (including U.S. taxes on foreign subsidiaries);
 
 ·increased financial accounting and reporting burdens and complexities;
 
 ·unexpected changes in, or impositions of, legislative or regulatory requirements;
 
 ·failure of laws to protect our intellectual property rights adequately;
 
 ·inadequate local infrastructure and difficulties in managing and staffing international operations;
 
 ·delays resulting from difficulty in obtaining export licenses for certain technology, tariffs, quotas and other trade barriers and restrictions;
 
 ·transportation delays;
 
 ·operating in locations with a higher incidence of corruption and fraudulent business practices; and
 
 ·other factors beyond our control, including terrorism, war, natural disasters and diseases.pandemics.
 
If sales to any of our customers outside of the Americas are delayed or cancelled because of any of the above factors, our revenue may be negatively impacted.
 
In addition, approximately 42%45% of our employees are located outside the U.S. This means we have exposure to changes in foreign laws governing our relationships with our employees, including wage and hour laws and regulations, fair labor standards, unemployment tax rates, workers’ compensation rates, citizenship requirements and payroll and other taxes, which likely would have a direct impact on our operating costs. We also intend to continue expansion of our international operations and international sales and marketing activities. Expansion in international markets has required, and will continue to require, significant management attention and resources. We may be unable to scale our infrastructure effectively, or as quickly as our competitors, in these markets and our revenues may not increase to offset these expected increasesincreas es in costs and operating expenses, which would cause our results to suffer.
 
Moreover, as a global company, we are subject to varied and complex laws, regulations and customs domestically and internationally. These laws and regulations relate to a number of aspects of our business, including trade protection, import and export control, data and transaction processing security, records management, gift policies, employment and labor relations laws, securities regulations and other regulatory requirements affecting trade and investment. The application of these laws and regulations to our business is often unclear and may at times conflict. Compliance with these laws and regulations may involve significant costs or require changes in our business practices that result in reduced revenue and profitability. Non-compliance could also result in fines, damages, criminal sanctions against us, our officers, or our employees,empl oyees, prohibitions on the conduct of our business, and damage to our reputation. We incur additional legal compliance

costs associated with our global operations and could become subject to legal penalties in foreign countries if we do not comply with local laws and regulations, which may be substantially different from those in the U.S. In many foreign countries, particularly in those with developing economies, it is common to engage in business practices that are prohibited by U.S. regulations applicable to us such as the Foreign Corrupt Practices Act. Although we implement policies and procedures designed to ensure compliance with these laws, there can be no assurance that all of our employees, contractors and agents, as well as those companies to which we outsource certain of our business operations, including those based in or from countries where practices which violate such U.S. laws may be customary, will not take actions in violation of our internal policies. Any such violation, even if prohibited by our internal policies, could have an adverse effect on our business.
 
We may incur losses associated with currency fluctuations and may not be able to effectively hedge our exposure.
 
Our operating results are subject to fluctuations in foreign currency exchange rates. We attempt to mitigate a portion of these risks through foreign currency hedging, based on our judgment of the appropriate trade-offs among risk, opportunity and expense. We have established a hedging program to partially hedge our exposure to foreign currency exchange rate fluctuations primarily for the Japanese Yen and the Euro.various currencies. We regularly review our hedging program and make adjustments as necessary based on the judgment factors discussed above. Our hedging activities may not offset more than a portion of the adverse financial impact resulting from unfavorable movement in foreign currency exchange rates, which could adversely affect our financial condition or results of operations.
 
We have issued $1.5 billion of notes in a debt offering and may incur other debt in the future, which may adversely affect our financial condition and future financial results.
In the first quarter of fiscal year 2010 we issued $1.5 billion in senior unsecured notes. We also have a currently undrawn $1.0 billion revolving credit facility. Although we have no current plans to request any advances under this credit facility, we may use the proceeds of any future borrowing for general corporate purposes or for future acquisitions or expansion of our business.
This debt may adversely affect our financial condition and future financial results by, among other things:
·requiring the dedication of a portion of our expected cash from operations to service our indebtedness, thereby reducing the amount of expected cash flow available for other purposes, including capital expenditures and acquisitions; and
·limiting our flexibility in planning for, or reacting to, changes in our business and our industry.
Our senior unsecured notes and revolving credit facility impose restrictions on us and require us to maintain compliance with specified covenants. Our ability to comply with these covenants may be affected by events beyond our control. If we breach any of the covenants and do not obtain a waiver from the lenders or noteholders, then, subject to applicable cure periods, any outstanding indebtedness may be declared immediately due and payable.
In addition, changes by any rating agency to our credit rating may negatively impact the value and liquidity of both our debt and equity securities. Under certain circumstances, if our credit ratings are downgraded or other negative action is taken, an increase in the interest rate payable by us under our revolving credit facility could result. In addition, any downgrades in our credit ratings may affect our ability to obtain additional financing in the future and may affect the terms of any such financing.
Changes in, or interpretations of, accounting principles could result in unfavorable accounting charges.
 
We prepare our consolidated financial statementsConsolidated Financial Statements in accordance with accounting principles generally accepted in the United States of America (“GAAP”). These principles are subject to interpretation by the SEC and various bodies formed to interpret and create appropriate accounting principles. A change in these principles can have a significant effect on our reported results and may even retroactively affect previously reported transactions. Our accounting principles that recently have been or may be affected by changes in the accounting principles are as follows:
 
 ·software and subscription revenue recognition;
·accounting for stock-based compensation;
·accounting for income taxes; and
 
 ·accounting for business combinations and related goodwill.
 
In December 2007, the Financial Accounting Standards Board (“FASB”) issued revised standards for business combinations, which changes the accounting for business combinations including timing of the measurement of acquirer shares issued in consideration for a business combination, the timing of recognition and amount of contingent consideration, the accounting for pre-acquisition gain and loss contingencies, the recognition of capitalized in-process research and development, the accounting for acquisition relatedacquisition-related restructuring liabilities, the treatment of acquisition relatedacquisition-related transaction costs and the recognition of changes in the acquirer’s income tax valuation allowance. The revised standards for business combinations is effective for financial statements issued for fiscal years beginning after December 15, 2008. The revised standards for business combinations arewere effective for us beginning the first quarter of fiscal 2010. We currently believehave and will continue to inc ur expenses related to acquisitions and this will have an impact on our financial performance.
In October 2009, the FASB amended the accounting standards for certain multiple deliverable revenue arrangements to: (1) provide updated guidance on whether multiple deliverables exist, how the deliverables in an arrangement should be separated, and how the consideration should be allocated; (2) require an entity to allocate revenue in an arrangement using the best estimated selling price (“BESP”) of deliverables if a vendor does not have vendor-specific objective evidence (“VSOE”) of selling price or third-party evidence (“TPE”) of selling price; and (3) eliminate the use of the residual method and require an entity to allocate revenue using the relative selling price method. We elected to early adopt this accounting guidance at the beginning of our first quarter of fiscal year 2010 on a prospectiv e basis for applicable transactions originating or materially modified after November 27, 2009. The new accounting standards for revenue recognition if applied in the same manner to the year ended November 27, 2009 would not have had a material impact on total net revenues for that fiscal year. In terms of the timing and pattern of revenue recognition, the new accounting guidance for revenue recognition is not expected to have a significant effect on total net revenues in periods after the initial adoption when applied to multiple-element arrangements based on current go-to-market strategies due to the existence of VSOE across certain of our product and service offerings. However, we expect that the adoptionnew accounting standards will enable us to evolve our go-to-market

strategies which could result in future revenue recognition for multiple element arrangements to differ materially from the results in the current period. Changes in the allocation of the revised standards for business combinationssales price between elements may impact the timing of revenue recognition, but will result innot change the recognition of certain types of expenses intotal revenue recognized on the contract. We are currently unable to determine the impact that the newly adopted accounting principles could have on our results of operations that we currently capitalize pursuant to existing accounting standards.revenue as these go-to-market strategies evolve.
 
If our goodwill or amortizable intangible assets become impaired we may be required to record a significant charge to earnings.
 
Under GAAP, we review our goodwill and amortizable intangible assets for impairment when events or changes in circumstances indicate the carrying value may not be recoverable. Goodwill is required to be tested for impairment at least annually. Factors that may be considered a change in circumstances indicating that the carrying value of our goodwill or amortizable intangible assets may not be recoverable include a decline in stock price and market capitalization, future cash flows, and slower growth rates in our industry. We may be required to record a significant charge to earnings in our financial statements during the period in which any impairment of our goodwill or amortizable intangible assets is determined, resulting in an impact on our results of operations. For example, our Mobile and Device Solutions business, which is reported

as part of our Platform segment in fiscal 2009, is in an emerging market with high growth potential. In May 2008, we announced the OSP. As part of the project, we will be removing the license fees on the next major releases of Adobe Flash Player and Adobe AIR for devices. Revenue from this segment has begun to decrease. Although we would expect this decrease to be offset in time by an increased demand for tooling products, server technologies, hosted services and applications, if future revenue or revenue forecasts for our Platform segment do not meet our expectations, we may be required to record a charge to earnings reflecting an impairment of recorded goodwill or intangible assets.
 
Changes in, or interpretations of, tax rules and regulations may adversely affect our effective tax rates.
 
We are a U.S. basedU.S.-based multinational company subject to tax in multiple U.S. and foreign tax jurisdictions. Unanticipated changes in our tax rates could affect our future results of operations. Our future effective tax rates could be unfavorably affected by changes in, or interpretation of, tax rules and regulations in the jurisdictions in which we do business, by unanticipated decreases in the amount of revenue or earnings in countries with low statutory tax rates, by lapses of the availability of the U.S. research and development tax credit, or by changes in the valuation of our deferred tax assets and liabilities.
 
In addition, we are subject to the continual examination of our income tax returns by the IRSInternal Revenue Service (“IRS”) and other domestic and foreign tax authorities, including a current examination by the IRS of our fiscal 2005, 20062008 and 20072009 tax returns. These examinations are expected to focus on our intercompany transfer pricing practices as well as other matters. We regularly assess the likelihood of outcomes resulting from these examinations to determine the adequacy of our provision for income taxes and have reserved for potential adjustments that may result from the current examination. We believe such estimates to be reasonable; however, there can be no assurance that the final determination of any of these examinations will not have an adverse effect on our operating results and financial position.
 
If we are unable to recruit and retain key personnel our business may be harmed.
 
Much of our future success depends on the continued service and availability of our senior management. These individuals have acquired specialized knowledge and skills with respect to Adobe. The loss of any of these individuals could harm our business. Our business is also dependent on our ability to retain, hire and motivate talented, highly skilled personnel. Experienced personnel in the information technology industry are in high demand and competition for their talents is intense, especially in the San Francisco Bay Area, where many of our employees are located. We have relied on our ability to grant equity compensation as one mechanism for recruiting and retaining such highly skilled personnel. Accounting regulations requiring the expensing of equity compensation may impair our ability to provide these incentives without incurringincurrin g significant compensation costs. Additionally, the recent significant adverse volatility in our stock price has resulted in many employees’ stock option exercise prices exceeding the underlying stock’s market value as well as deterioration in the value of employees’ restricted stock units granted, thus lessening the effectiveness of retaining employees through stock-based awards. If we are unable to continue to successfully attract and retain key personnel, our business may be harmed. Effective succession planning is also a key factor for our long-term success. Our failure to enable the effective transfer of knowledge and facilitate smooth transitions with regards to our key employees could adversely affect our long-term strategic planning and execution.

We believe that a critical contributor to our success to date has been our corporate culture, which we believe fosters innovation and teamwork. As we grow, including from the integration of employees and businesses acquired in connection with our previous or future acquisitions, we may find it difficult to maintain important aspects of our corporate culture which could negatively affect our ability to retain and recruit personnel and otherwise adversely affect our future success.

Our investment portfolio may become impaired by deterioration of the capital markets.
 
Our cash equivalent and short-term investment portfolio as of November 27, 2009December 3, 2010 consisted of US treasurymoney market mutual funds, U.S. Treasury securities, bonds of government agencies, obligations of foreign governments,U.S. agency securities, municipal securities, corporate bonds and taxable money market mutual funds.foreign government securities. We follow an established investment policy and set of guidelines to monitor and help mitigate our exposure to interest rate and credit risk. The policy sets forth credit quality standards and limits our exposure to any one issuer, as well as our maximum exposure to various asset classes.
 
As a result of current adverse
48


Should financial market conditions worsen in the future, investments in some financial instruments may pose risks arising from recent market liquidity and credit concerns. In addition, any deterioration of the capital markets could cause our other income and expense to vary from expectations. As of November 27, 2009,December 3, 2010, we had no material impairment charges associated with our short-term investment portfolio, relating to such adverse financial market conditions. Althoughand although we believe

our current investment portfolio has very little risk of material impairment, we cannot predict future market conditions or market liquidity, or credit availability, and can provide no assurance that our investment portfolio will remain materially unimpaired.
 
We may suffer losses from our equity investments which could harm our business.
 
We have investments and plan to continue to make future investments in privately held companies, many of which are considered to be in the start-up or development stages. These investments are inherently risky, as the market for the technologies or products these companies have under development is typically in the early stages and may never materialize. Our investment activities can impact our net income. Future price fluctuations in these securities and any significant long-term declines in value of any of our investments could reduce our net income in future periods.
 
We rely on turnkey assemblers and any adverse change in our relationship with our turnkey assemblers could result in a loss of revenue and harm our business.
We currently rely on seven turnkey assemblers of our products, with at least two turnkeys located in each major region we serve.  If any significant turnkey assembler terminates its relationship with us, or if our supply from any significant turnkey assembler is interrupted or terminated for any other reason, we may not have enough time or be able to replace the supply of products replicated by that turnkey assembler to avoid serious harm to our business.
 
None.
 

 
The following table sets forth the location, approximate square footage and use of each of the principal properties used by Adobe during fiscal 2009.2010. We lease or sublease all of these properties with the exception of our property in India, where we own the building and lease the land, our corporate offices in San Jose where we own the land and lease the buildings, and in San Francisco on Townsend and Waltham where we own the building and land. All properties are leased under operating leases. Such leases expire at various times through 2028, with the exception of the land lease that expires in 2091. The annual base rent expense (including operating expenses, property taxes and assessments, as applicable) for all facilities is currently approximately $84.8$86.7 million and is subject to annual adjustments as well as changes in interest rates.rate s.
 
Location
Approximate
Square
Footage
Use
North America:
345 Park Avenue
San Jose, CA 95110, USA
378,000Research, product development, sales and marketing, and administration
321 Park Avenue
San Jose, CA 95110, USA
321,000Research, product development, sales and marketing
151 Almaden Boulevard
San Jose, CA 95110, USA
267,000Product development, sales and administration
601 and 625 Townsend Street
San Francisco, CA 94103, USA
272,000*Research, product development, sales, marketing and administration
801 N. 34th Street-Waterfront
Seattle, WA 98103, USA
182,000Product development, sales, technical support and administration
550 East Timpanagos Circle
Orem, UT 84097, USA
135,000Research, product development, sales, marketing and administration
10182 Telesis Court
San Diego, CA 92121, USA
61,000**Product development, sales and marketing
21 Hickory Drive
Waltham, MA 02451, USA
108,000
Research, product development, sales and marketing
1-3 Riverside Center
275 Grove Street
Newton, MA 02466, USA
63,000***Research, product development, sales and marketing
250 Brannan Street
San Francisco, CA 94107, USA
35,000Product development, sales and marketing
13450 Sunrise Valley Drive
Herndon, VA 20171,USA
29,000Product development, sales and marketing
343 Preston Street
Ottawa, Ontario K1S 5N4, Canada
122,000Research, product development, sales, marketing and administration
India:
Adobe Towers, 1-1A, Sector 25A
Noida, U.P.
191,000Product development
Adobe Towers, Plot #6, Sector
127 Expressway, Noida, U.P.
65,000Product development
Salapuria Infinity, 3rd Floor
#5, Bannerghatta Road
Bangalore
94,000
Research and product development      
Location   
Approximate
Square
Footage
 Use
North America:      
345 Park Avenue
San Jose, CA 95110, USA
  378,000  Research, product development, sales and marketing, and administration
       
321 Park Avenue
San Jose, CA 95110, USA
  321,000  Research, product development, sales and marketing
       
151 Almaden Boulevard
San Jose, CA 95110, USA
  267,000  Product development, sales and administration
       
601 and 625 Townsend Street
San Francisco, CA 94103, USA
  272,000(1) Research, product development, sales, marketing and administration
       
801 N. 34th Street-Waterfront
Seattle, WA 98103, USA
  182,000(2) Product development, sales, technical support and administration
       
550 East Timpanagos Circle
Orem, UT 84097, USA
  148,000  Research, product development, sales, marketing and administration
       
10182 Telesis Court
San Diego, CA 92121, USA
  61,000(3) Product development, sales and marketing
       
21 Hickory Drive
Waltham, MA 02451, USA
  108,000(4) Research, product development, sales and marketing
       
250 Brannan Street
San Francisco, CA 94107, USA
  35,000  Product development, sales and marketing
       
7930 Jones Branch Drive
McLean, VA 22102, USA
  34,000  Sales and marketing
       
1540 Broadway
New York, NY 10036, USA
  27,000  Sales and marketing
       
343 Preston Street
Ottawa, Ontario K1S 5N4, Canada
  122,000  Research, product development, sales, marketing and administration
India:      
Adobe Towers, 1-1A, Sector 25A
Noida, U.P.
  191,000  Product development
       
Adobe Towers, Plot #6, Sector 127 Expressway, Noida, U.P.  65,000  Product development
       
Salapuria Infinity, 3rd Floor
#5, Bannerghatta Road
Bangalore
  126,000  Research and product development
 
 
Location   
Approximate
Square
Footage
 Use
Japan:      
Gate City OhsakiOsaki East Tower
1-11-21-11 Osaki Shinagawa-ku
Shinagawa-ku, Tokyo
  56,000  Product development, sales and marketing
China:      
Block A, SP Tower, 21st & 22nd Floor
Block D, SP Tower, 10th Floor
Tsinghua Science Park, Yard 1
Zhongguancun Donglu, Haidian District
Beijing
  77,000  Research and product development
Germany:      
Grosse Elbstrasse 27
Hamburg 22767
  36,000  Research and product development
Romania:      
26 Z Timisoara Blvd, Anchor Plaza
Lujerului, Sector 6
Bucharest
  44,000  Research and product development
UK:      
3 Roundwood Avenue
Stockley Park, Heathrow
  22,000  Product development, sales, marketing and administration

*(1)The total square footage is 346,000, of which we occupy 272,000 square feet, or approximately 79% of this facility; 74,000 square feet is unoccupied basement space.
 
**(2)The total square footage is 182,000, of which we occupy 162,000 square feet, or approximately 89% of this facility.  The remaining square footage is subleased.
(3)The total square footage is 61,000, of which we occupy 21,000 square feet, or approximately 34% of this facility.  The remaining square footage is subleased.
 
***(4)TheOf the total square footage is 63,000, of which108,000, we occupy 49,00089,000 square feet, or approximately 78%82% of this facility.  The remaining square footage is subleased.leased.
 
In general, all facilities are in good condition and are operating at an average capacity of approximately 80%82%.
 

 
OnBetween September 23, 2009 Richard Miner on behalf of himself and all similarly situated stockholders of Omniture, Inc. filed aSeptember 25, 2009, three putative class action lawsuit captioned Miner v. Omniture, Inc.,  et. al., Case No. 090403559 (the “Miner Lawsuit”) against Omniture, the members of Omniture’s board of directors (collectively, the “Omniture Defendants”) and Adobelawsuits were filed in the United States Fourth Judicial District Court for Utah County, Provo Department, State of Utah, seeking to enjoin the proposedAdobe’s acquisition betweenof Omniture, Inc. and Adobe.  Into recover damages in the event the acquisition is consummated,transaction were to close. The cases were captioned Miner v. Omniture, Inc., et. al. (“Miner”), Barrell v. Omniture, Inc. et. al., (“Barrell”), and Lodhia v. Omniture, Inc. et al., (“Lodhia”). At a hearing on October 20, 2009, the plaintiff seekscourt consolidated the Miner, Barrell, and Lodhia cases into a single case under the Lodhia caption and denied the plaintiffs’ motion to recover an unspecified amountpreliminarily enjoin the closing of damages. The plaintiff allegesthe transaction. On December 30, 2 009, the plaintiffs served the defendants with a consolidated amended complaint for damages arising out of the closing of the transaction. In the consolidated amended complaint, plaintiffs alleged that the members of Omniture’s board of directors breached their fiduciary duties to Omniture’s stockholders by failing to seek the highest possible price for Omniture and that both Adobe and Omniture induced or aided and abetted in the alleged breach of such fiduciary duties. Also on September 23, 2009, Christopher R. Barrell filed a substantially similar lawsuit to the Miner Lawsuit in the United States Fourth Judicial District Court for Utah County, Provo Department, State of Utah, captioned Barrell v. Omniture, Inc. et. al., Case No. 090403560 (the “Barrell Lawsuit”).breach. The Barrell Lawsuit names the same defendants as the Miner Lawsuit, andplaintiffs also names Snowbird Acquisition Corporation as an additional defendant. Subsequently, on September 24, 2009, the plaintiff in the Barrell Lawsuit filed an amended complaint, which added allegationsalleged that the Schedule 14D-9 Solicitation/Recommendation Statement filed by Omniture on September 24, 2009 in connection with the transaction contained inadequate disclosures and was materially misleading. Plaintiffs sought unspecified damages on behalf of the former public stockholders of Omniture. On September 25, 2009,March 8, 2010, Adobe and the Omniture Defendants filedother defendants moved to dismiss the complaint for failure to state a claim. The court heard oral argument on the motion requesting thatin November 2010 and the court consolidategranted the Barrell Lawsuit, Miner Lawsuit and a substantially similar

lawsuit captioned Lodhia v. Omniture, Inc. et al., Case No. 090403499 (the “Lodhia Lawsuit”) in which the Omniture Defendants, but not Adobe, were named. Additionally, on September 30, 2009, the plaintiff in the Lodhia Lawsuit filed a response to defendants’ motion to consolidate, agreeing consolidation is appropriate, and alsodismiss the complaint with prejudice.
In October 2009, Eolas Technologies Incorporated filed a motion seeking appointment as lead plaintiffcomplaint against us and 22 other companies for patent infringement in the consolidated action.   Omniture movedUnited States District Court for an order consolidating all three lawsuits.the Eastern District of Texas. The plaintiffscomplaint alleges, among other things, that a number of our Web pages and products infringe two patents owned by plaintiff purporting to cover “Distributed Hypermedia Method for Automatically Invoking External Application Providing Interaction and Display of Embedded Objects within a Hypermedia Document” (U.S. Patent No. 5,838,906) and “Distributed Hypermedia Method and System for Automatically Invoking External Application Providing Interaction and Display of Embedded Objects within a Hypermedia Document” (U.S. Patent No. 7,599,985) and seeks injunctive relief, monetary damages, costs and attorneys fees. We dispute these claims and intend to vigorously defend ourselves in the three lawsuits filedthis matter. As of December 3, 2010, no amounts have been accrued as a joint motion seeking preliminary injunction barring the consummation of the proposed acquisition and requiring additional disclosures by Omniture in its Schedule 14D-9.  At a hearing on October 20, 2009, the court granted Omniture’s motion to consolidate the three cases and denied the plaintiffs’ motion for a preliminary injunction. On December 30, 2009, the plaintiffs served the defendants with a consolidated amended complaint. Adobe intends to defend the lawsuits vigorously. loss is not probable or estimable.
 
In connection with our anti-piracy efforts, conducted both internally and through organizations such as the Business Software Alliance, from time to time we undertake litigation against alleged copyright infringers. Such lawsuits may lead to counter-claims alleging improper use of litigation or violation of other local laws. We believe we have valid defenses with respect to such counter-claims; however, it is possible that our consolidated financial position, cash flows or results of operations could be affected in any particular period by the resolution of one or more of these counter-claims.
 
From time to time, Adobe is subject to legal proceedings, claims and investigations in the ordinary course of business, including claims of alleged infringement of third-party patents and other intellectual property rights, indemnification claims, commercial, employment and other matters. In accordance with GAAP, Adobe makes a provision for a liability when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel and other information and events pertaining to a particular case. All legal costs associated with litigation are expensed as incurred. Litigation is inherently unpredictable. However, we believe that we have valid defenses with respect to the legal matters pending againstagains t Adobe. It is possible, nevertheless, that our consolidated financial position, cash flows or results of operations could be negatively affected by an unfavorable resolution of one or more of such proceedings, claims or investigations.
 
 
No matters were submitted to a vote of security holders during the quarter ended November 27, 2009.

PART II
 
 
Market Information for Common Stock
Our common stock is traded on the NASDAQ Global Select Market under the symbol “ADBE.” The following table sets forth the high and low sales price per share of our common stock for the periods indicated.
  Price Range 
   High   Low 
Fiscal 2010:        
First Quarter $37.86  $31.45 
Second Quarter $36.51  $30.94 
Third Quarter $33.52  $26.34 
Fourth Quarter $33.11  $25.60 
Fiscal Year $37.86  $25.60 
         
Fiscal 2009:        
First Quarter $24.29  $16.70 
Second Quarter $28.18  $15.98 
Third Quarter $33.43  $26.34 
Fourth Quarter $36.90  $31.00 
Fiscal Year $36.90  $15.98 
Stockholders
According to the records of our transfer agent, there were 1,7091,624 holders of record of our common stock on January 15, 2010.21, 2011. Because many of such shares are held by brokers and other institutions on behalf of stockholders, we are unable to estimate the total number of stockholders represented by these record holders.
 
Dividends
We did not declare or pay any cash dividends on our common stock during fiscal 20092010 or fiscal 2008.2009. Under the terms of our credit agreement and lease agreements, we are not prohibited from paying cash dividends unless payment would trigger an event of default or one currently exists. We do not anticipate paying any cash dividends in the foreseeable future. The following table sets forth the high and low sales price per share of our common stock for the periods indicated.
    Price Range 
   High   Low 
Fiscal 2009:        
First Quarter $24.29  $16.70 
Second Quarter $28.18  $15.98 
Third Quarter $33.43  $26.34 
Fourth Quarter $36.90  $31.00 
Fiscal Year $36.90  $15.98 
         
Fiscal 2008:        
First Quarter $44.62  $32.62 
Second Quarter $44.06  $30.79 
Third Quarter $45.89  $38.23 
Fourth Quarter $43.14  $20.75 
Fiscal Year $45.89  $20.75 
 
 
Issuer Purchases of Equity Securities
 
Below is a summary of stock repurchases for the quarterthree months ended November 27, 2009.December 3, 2010. See Note 14 of our Notes to Consolidated Financial Statements for information regarding our stock repurchase programs.
 
Plan/Period(1)
  
Shares
Repurchased(2)
 
Average
Price Per
Share
 
Maximum Number
of Shares that May
Yet be Purchased
Under the Plan
   
Stock Repurchase Program I         
Beginning shares available to be repurchased as of August 28, 2009      131,855,184  (3) 
August 29—September 25, 2009          
Structured repurchases
  1,842,160 $31.62      
September 26—October 23, 2009            
Structured repurchases
  1,770,314 $32.73      
October 24—November 27, 2009            
From employees(4) 
  10 $34.78      
Structured repurchases
  1,705,926 $33.88      
Adjustments to repurchase authority for net dilution
       5,840,221  (5) 
Total shares repurchased
  5,318,410     (5,318,410)  
Ending shares available to be repurchased under Program I as of November 27, 2009        132,376,995  (6) 
Period
   
Shares
Repurchased
   
Average
Price
Per
Share
   
Total
Number of
Shares
Purchased
as Part of
Publicly
Announced
Plans
   
Approximate
Dollar Value
that May
Yet be
Purchased
Under the
Plan(1)
  
     (in thousands, except average price per share)  
Beginning repurchase authority
             $1,332,869  
September 4—October 1, 2010                 
Shares repurchased
  4,734  $28.06   4,734  $(132,869) 
October 2—October 29, 2010                 
Shares repurchased
  7,398  $27.04   7,398  $(200,000)(2)
October 30—December 3, 2010                 
Shares repurchased
    $     $  
Total
  12,132       12,132  $1,000,000  

(1)
In December 1997,June 2010, our Board of Directors authorized Stock Repurchase Program I which is not subjectapproved an amendment to expiration. However, thischange our stock repurchase program is limitedfrom a non-expiring share-based authority to covering net dilution from stock issuances and is subject to business conditions and cash flow requirements as determined by oura time-constrained dollar-based authority. As part of this amendment, the Board of Directors from timegranted authority to time.repurchase up to $1.6 billion in common stock through the end of fiscal 2012.
 
(2)All shares were purchasedIn October 2010, as part of publicly announced plans.
(3)Additional 109.0 million shares were issued for the acquisition of Macromedia which accounted for the majority of the repurchase authorization.
(4)The repurchases from employees represent shares cancelled when surrendered in lieu of cash payments for withholding taxes due.
(5)Adjustment of authority to reflect changes in the dilution from outstanding shares and options.
(6)The remaining authorization for the ongoingamended program, we entered into a structured stock repurchase program is determined by combining all stock issuances, netagreement with a large financial institution whereupon we provided them with a prepayment of any cancelled, surrendered or exchanged shares less all stock repurchases$200.0 million. As of December 3, 2010, no prepayment remained under the ongoing plan, beginning in the first quarter of fiscal 1998.this agreement.
 

Stock Performance Graph(*)
 
Five-Year Stockholder Return Comparison
 
The line graph below compares the cumulative stockholder return on our common stock with the cumulative total return of the Standard & Poor’s 500 Index (“S&P 500”) and the S&P 500 Software & Services Index for the five fiscal year periods ending November 27, 2009.December 3, 2010. The stock price information shown on the graph below is not necessarily indicative of future price performance.
 
The following table and graph assume that $100.00 was invested on December 3, 20042, 2005 in our common stock, the S&P 500 Index and the S&P 500 Software & Services Index, with reinvestment of dividends. For each reported year, our reported dates are the last trading dates of our fiscal year which ends on the Friday closest to November 30.
 
  2004   2005   2006   2007   2008   2009   2005   2006   2007   2008   2009   2010 
Adobe Systems
 $100.00  $111.13  $125.05  $133.91  $73.60  $112.43  $100.00  $112.53  $120.50  $60.28  $101.17  $83.33 
S&P 500 Index
 $100.00  $108.16  $121.69  $131.45  $81.83  $101.64  $100.00  $112.51  $121.53  $75.24  $93.97  $107.62 
S&P 500 Software & Services Index $100.00  $102.94  $107.51  $122.76  $70.42  $106.79  $100.00  $104.44  $119.25  $68.41  $103.74  $115.44 

 
 
 

(*)The material in this report is not deemed “filed” with the SEC and is not to be incorporated by reference into any of our filings under the Securities Act of 1933 or the Securities Exchange Act of 1934, whether made before or after the date hereof and irrespective of any general incorporation language in any such filings.
 

 
The following selected consolidated financial data (presented in thousands, except per share amounts and employee data) is derived from our consolidated financial statements. ThisAs our operating results are not necessarily indicative of future operating results, this data should be read in conjunction with the consolidated financial statements and notes thereto, and with Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations.
 
��   Fiscal Years 
    Fiscal Years 
  2009   2008   2007   2006   2005   2010   
2009(1)
   2008   2007   2006 
Operations:                              
Revenue
 $2,945,853  $3,579,889  $3,157,881  $2,575,300  $1,966,321  $3,800,000  $2,945,853  $3,579,889  $3,157,881  $2,575,300 
Gross profit
 $2,649,121  $3,217,259  $2,803,187  $2,282,843  $1,853,743  $3,396,498  $2,649,121  $3,217,259  $2,803,187  $2,282,843 
Income before income taxes
 $701,520  $1,078,508  $947,190  $679,727  $765,776  $943,151  $701,520  $1,078,508  $947,190  $679,727 
Net income(1)
 $386,508  $871,814  $723,807  $505,809  $602,839 
Net income per share(1), (2)
                    
Net income
 $774,680  $386,508  $871,814  $723,807  $505,809 
Net income per share:                    
Basic
 $0.74  $1.62  $1.24  $0.85  $1.23  $1.49  $0.74  $1.62  $1.24  $0.85 
Diluted
 $0.73  $1.59  $1.21  $0.83  $1.19  $1.47  $0.73  $1.59  $1.21  $0.83 
Cash dividends declared per common share $  $  $  $  $0.00625  $  $  $  $  $ 
                    
Financial position:(3)
                    
Financial position:(2)
                    
Cash, cash equivalents and short-term investments $1,904,473  $2,019,202  $1,993,854  $2,280,879  $1,700,834  $2,468,015  $1,904,473  $2,019,202  $1,993,854  $2,280,879 
Working capital
 $1,629,071  $1,972,504  $1,720,441  $2,208,688  $1,528,915  $2,147,962  $1,629,071  $1,972,504  $1,720,441  $2,208,688 
Total assets
 $7,282,237  $5,821,598  $5,713,679  $5,962,548  $2,440,315  $8,141,148  $7,282,237  $5,821,598  $5,713,679  $5,962,548 
Long-term debt
 $1,000,000  $350,000  $  $  $ 
Debt and capital lease obligations, non-
current
 $1,513,662  $1,000,000  $350,000  $  $ 
Stockholders’ equity
 $4,890,568  $4,410,354  $4,649,982  $5,151,876  $1,865,164  $5,192,387  $4,890,568  $4,410,354  $4,649,982  $5,151,876 
                    
Additional data:                                        
Worldwide employees
  8,660   7,544   6,794   6,068   4,285   9,117   8,660   7,544   6,794   6,068 

(1)
In fiscal 2009, 2008, 2007 and 2006, net income and net income per share includes the impact of stock-based compensation charges as well as the integration of Macromedia into our operations in fiscal 2006, neither of which were present in fiscal year 2005. Fiscal 2009 also includes the integration of Omniture into our operations which was not present in the prior years. See NotesNote 2 and 13 of our Notes to Consolidated Financial Statements for information regarding our Omniture and Macromedia acquisitions and stock-based compensation, respectively.acquisition.
 
(2)On March 16, 2005, our Board of Directors approved a two-for-one stock split, in the form of a stock dividend, of our common stock payable on May 23, 2005 to stockholders of record as of May 2, 2005. Per share data, for all periods presented, have been adjusted to give effect to this stock split.
(3)Information associated with our financial position is as of the Friday closest to November 30 for the five fiscal periods through 2009.2010.
 
5256


 
The following discussion should be read in conjunction with our consolidated financial statements and notes thereto.
 
In addition to historical information, this Annual Report on Form 10-K contains forward-looking statements, including statements regarding product plans, future growth and market opportunities which involve risks and uncertainties that could cause actual results to differ materially from these forward-looking statements. Factors that might cause or contribute to such differences include, but are not limited to, those discussed in the section titled “Risk Factors” in Part 1, Item 1A of this report. You should carefully review the risks described herein and in other documents we file from time to time with the SEC, including theour Quarterly Reports on Form 10-Q to be filed in fiscal 2010.2011. When used in this report, the words “expects,” “could,” “would,” “may,“ma y,” “anticipates,” “intends,” “plans,” “believes,” “seeks,” “targets,” “estimates,” “looks for,” “looks to” and similar expressions, as well as statements regarding our focus for the future, are generally intended to identify forward-looking statements. You should not place undue reliance on these forward-looking statements which speak only as of the date of this Annual Report on Form 10-K. We undertake no obligation to publicly release any revisions to the forward-looking statements or reflect events or circumstances after the date of this document.
 
BUSINESS OVERVIEW
 
Founded in 1982, Adobe Systems Incorporated is one of the largest and most diversified software companies in the world. We offer a line of creative, business, Web and mobile software and services used by creative professionals, knowledge workers, consumers, OEMs, developers, marketers, enterprises and enterprisesconsumers for creating, managing, delivering, optimizing and engaging with compelling content and experiences across multiple operating systems, devices and media. We distribute our products through a network of distributors, VARs, systems integrators, ISVs and OEMs, directOEMs. We also market and license our software directly to enterprise customers through our sales force and to end users and through our own Website at www.adobe.com. We alsoIn addition, we license our technology to hardware manufacturers, software developers and service providers, and we offer integratedprovide some of our solutions via SaaS, also known as hosted or “cloud-based” offerings. Our software solutions to businesses of all sizes.runs on PCs and server-based computers, as well as various non-PC and mobile devices, depending on the product. We have operations in the Americas, Europe, EMEA and Asia. Our software runs on personal computers
ACQUISITIONS
On October 28, 2010, we completed the acquisition of Day, a provider of WCM, digital asset management and social collaboration solutions based in Basel, Switzerland and Boston, Massachusetts for approximately $248.3 million. Day’s Web solutions combined with Microsoft Windows, Apple OS, Linux, UNIXour existing enterprise portfolio will enable customers to better integrate their global Web presence and various non-PC platforms, dependingbusiness applications in support of acquiring, servicing and retaining customers. We have included the financial results of Day in our consolidated results of operations beginning on the product.acquisition date however the impact of this acquisition was not material to our consolidated balance sheets and results of operations. Following the closing, we integrated Day as a product line within our Enterprise segment for financial reporting purposes.
 
ACQUISITION OF OMNITURE
On October 23, 2009, we completed the acquisition of Omniture, an industry leader in Web analytics and online business optimization based in Orem, Utah, for approximately $1.8 billion. Accordingly, we have included the results of the business operations acquired from Omniture in our consolidated results of operations beginning on October 24, 2009. We expect the acquisition to have a significant impact on our consolidated financial position, results of operations and cash flows. We expect our revenues, cost of revenues and operating expenses to increase in the future, but we also anticipate both revenue and cost saving synergies. Coinciding with the integration of Omniture, we created a new reportable segment for financial reporting purposes.
See Note 2 of our Notes to Consolidated Financial Statements for further information regarding this acquisitionthese acquisitions.
 
CRITICAL ACCOUNTING POLICIES AND ESTIMATES
 
In preparing our consolidated financial statements in accordance with GAAP and pursuant to the rules and regulations of the SEC, we make assumptions, judgments and estimates that affect the reported amounts of assets, liabilities, revenue and expenses, and related disclosures of contingent assets and liabilities. We base our assumptions, judgments and estimates on historical experience and various other factors that we believe to be reasonable under the circumstances. Actual results could differ materially from these estimates under different assumptions or conditions. On a regular basis, we evaluate our assumptions, judgments and estimates. We also discuss our critical accounting policies and estimates with the Audit Committee of the Board of Directors.
 
We believe that the assumptions, judgments and estimates involved in the accounting for revenue recognition, stock-based compensation, business combinations, goodwill impairment and income taxes have the greatest potential impact on our consolidated financial statements. These areas are key components of our results of operations and are based on complex rules which require us to make judgments and estimates, so we consider these to be our critical accounting policies.

Historically, our assumptions, judgments and estimates relative to our critical accounting policies have not differed materially from actual results.
 

Revenue Recognition
Our revenue is derived from the licensing of software products, associated software maintenance and support plans, custom software development and consulting services and training. To a lesser extent our revenue includes non-software related hosting services, custom hosting development and consulting services, and technical support and training for hosting services.
 
We recognize revenue when all four revenue recognition criteria have been met: persuasive evidence of an arrangement exists, we have delivered the product or performed the service, the fee is fixed or determinable and collection is probable. Determining whether and when some of these criteria have been satisfied often involves assumptions and judgments that can have a significant impact on the timing and amount of revenue we report.
We enter into multiple element revenue arrangements in which a customer may purchase a combination of software, upgrades, maintenance and support, hosting services, and consulting.
For example, forour software and software related multiple element arrangements, we must: (1) determine whether and when each element has been delivered; (2) determine whether undelivered products or services are essential to the functionality of the delivered products and services; (3) determine whether vendor-specific objective evidence (“VSOE”) ofthe fair value exists forof each undelivered element;element using VSOE, and (4) allocate the total price among the various elements. VSOE of fair value is used to allocate a portion of the price to the undelivered elements we must deliver.and the residual method is used to allocate the remaining portion to the delivered elements. Absent VSOE, revenue is deferred until the earlier of the point at which VSOE of fair value exists for any undelivered element or until all elements of the arrangement have been delivered. However, if the only undelivered element is maintenance and support, the entire arra ngement fee is recognized ratably over the performance period. Changes in assumptions or judgments or changes to the elements in a software arrangement could cause a material increase or decrease in the amount of revenue that we report in a particular period.
 
In October 2009, the FASB amended the accounting standards for certain multiple deliverable revenue arrangements to:
·  
  provide updated guidance on whether multiple deliverables exist, how the deliverables in an arrangement should be separated, and how the consideration should be allocated;
·  
  require an entity to allocate revenue in an arrangement using BESP of deliverables if a vendor does not have VSOE of selling price or TPE of selling price; and
·  
  eliminate the use of the residual method and require an entity to allocate revenue using the relative selling price method.
We elected to early adopt this accounting guidance at the beginning of our fiscal quarter of 2010 on a prospective basis for applicable transactions originating or materially modified after November 27, 2009. Our revenue from sales containing non-software related hosting services, custom hosting development and consulting services, and related technical support and training are those impacted.
For multiple element arrangements containing our non-software services, we must (1) determine whether and when each element has been delivered; (2) determine fair value of each element using the selling price hierarchy of VSOE of fair value, TPE or BESP, as applicable, and (3) allocate the total price among the various elements based on the relative selling price method.
This guidance does not generally change the units of accounting for our revenue transactions. For multiple-element arrangements that contain software and non-software elements such as our hosted offerings, we allocate revenue to software or software related elements as a group and any non-software elements separately based on the selling price hierarchy. We determine the selling price for each deliverable using VSOE of selling price, if it exists, or TPE of selling price. If neither VSOE nor TPE of selling price exist for a deliverable, we use its BESP for that deliverable. Once revenue is allocated to software or software related elements as a group, it follows historic software accounting guidance. Revenue is then recognized when the basic revenue recognition criteria are met for each element.
Consistent with our methodology under previous accounting guidance, we determine VSOE for each element based on historical stand-alone sales to third-parties or from the stated renewal rate for the elements contained in the initial arrangement. In determining VSOE, we require that a substantial majority of the selling prices for a product or service fall within a reasonably narrow pricing range.

In certain instances, we are not able to establish VSOE for all deliverables in an arrangement with multiple elements. This may be due to infrequently selling each element separately, not pricing products or services within a narrow range, or only having a limited sales history. When VSOE cannot be established, we attempt to establish the selling price of each element based on TPE. TPE is determined based on competitor prices for similar deliverables when sold separately. Generally, our offerings contain significant differentiation such that the comparable pricing of products with similar functionality cannot be obtained. Furthermore, we are unable to reliably determine what similar competitor products’ selling prices are on a stand-alone basis. Therefore, we typically are not able to obtain TPE of selling price.
When we are unable to establish selling prices using VSOE or TPE, we use BESP in our allocation of arrangement consideration. The objective of BESP is to determine the price at which we would transact a sale if the product or service were sold on a stand-alone basis. BESP is generally used for offerings that are not typically sold on a stand-alone basis or for new or highly customized offerings.
We determine BESP for a product or service by considering multiple factors including, but not limited to major product groupings, geographies, market conditions, competitive landscape, internal costs, gross margin objectives and pricing practices. Significant pricing practices taken into consideration include historic contractually stated prices, volume discounts where applicable and our price lists. The most common fact pattern that emerged through analyzing these factors supports a BESP closely tied to Adobe’s list prices. The determination of BESP is made through consultation with and formal approval by our management, taking into consideration our go-to-market strategy.
We regularly review VSOE and have established a review process for TPE and BESP and maintain internal controls over the establishment and updates of these estimates. There was no material impact to revenue during the year ended December 3, 2010 resulting from changes in VSOE, TPE or BESP, nor do we expect a material impact from such changes in the near term.
We have established VSOE for our software maintenance and support services, custom software development services, and training. We have established BESP for all other offerings, including software products, non-software related hosting services, custom hosting development and consulting services, and technical support and training for hosting services.
Given the nature of our transactions, which are primarily software and software-related, our go-to-market strategies and our pricing practices, total net revenue as reported during the year ended December 3, 2010 is materially consistent with total net revenue that would have been reported if the transactions entered into or materially modified after November 27, 2009 were subject to previous accounting guidance. Additionally, the new accounting standards for revenue recognition, if applied in the same manner to the year ended November 27, 2009, would not have had a material impact on total net revenues for that fiscal year.
We do expect that this new accounting guidance will facilitate our efforts to optimize our offerings due to better alignment between the economics of an arrangement and the accounting. This may lead us to engage in new go-to-market practices in the future. In particular, we expect that the new accounting standards will enable us to better integrate products and services without VSOE into existing offerings and solutions. As these go-to-market strategies evolve, we may modify our pricing practices in the future, which could result in changes in selling prices, including both VSOE and BESP. As a result, our future revenue recognition for multiple element arrangements could differ materially from the results in the current period. Changes in the allocation of the sales price between elements may impact the timing of revenue recognition, but will not change the total revenue recognized on the contract. We are currently unable to determine the impact that the newly adopted accounting principles could have on our revenue as these go-to-market strategies evolve.
In addition to multiple element arrangements, we must estimate certain royalty revenue amounts due to the timing of securing information from our customers. While we believe we can make reliable estimates regarding these matters, these estimates are inherently subjective. Accordingly, our assumptions and judgments regarding future products and services as well as our estimates of royalty revenue could differ from actual events, thus materially impacting our financial position and results of operations.
 
Product revenue is recognized when the above criteria are met. We reduce the revenue recognized for estimated future returns, price protection and rebates at the time the related revenue is recorded. In determining our estimate for returns and in accordance with our internal policy regarding global channel inventory which is used to determine the level of product held by our distributors on which we have recognized revenue, we rely upon historical data, the estimated amount of product inventory in our distribution channel, the rate at which our product sells through to the end user, product plans and other factors. Our estimated provisions for returns can vary from what actually occurs. Product returns may be more or less than what was estimated. The amount of inventory in the channel could be different than what is estimated. Our estimateest imate of the rate of sell through for product in the channel could be different than what actually occurs. There could be a delay in the

release of our products. These factors and unanticipated changes in the economic and industry environment could make our return estimates differ from actual returns, thus materially impacting our financial position and results of operations.
 
We offer price protection to our distributors that allows for the right to a credit if we permanently reduce the price of a software product. When evaluating the adequacy of the price protection allowance, we analyze historical returns, current sell-through of distributor and retailer inventory of our products, changes in customer demand and acceptance of our products and other related factors. In addition, we monitor the volume of sales to our channel partners and their inventories. Changes to these assumptions or in the economic environment could result in higher returns or higher price protection costs in subsequent periods.
 
In the future, actual returns and price protection may materially exceed our estimates as unsold products in the distribution channels are exposed to rapid changes in consumer preferences, market conditions or technological obsolescence due to new platforms, product updates or competing products. While we believe we can make reliable estimates regarding these matters, these estimates are inherently subjective. Accordingly, if our estimates change, our returns and price protection reserves would change, which would impact the total net revenue we report.
 
We recognize revenues for hosting services that are based on a committed number of transactions including implementation and set-up fees, ratably beginning on the date the customer commences use of our services and continuing through the end of the customer term. Over-usage fees, and fees billed based on the actual number of transactions from which we capture data, are billed in accordance with contract terms as these fees are incurred. We record amounts that have been invoiced in accounts receivable and in deferred revenue or revenue, depending on whether the revenue recognition criteria have been met.
 
Our consulting revenue is primarily recognized using the proportionate performance methodon a time and materials basis and is measured monthly based on input measures, such as on hours incurred to date compared to total estimated hours to complete, with consideration given to output measures, such as contract milestones, when applicable. Accordingly, our estimates of consulting revenue could differ from actual events and may materially impact our financial position and results of operations.
 
Stock-based Compensation
 
Stock-based compensation cost is measured at the grant date based on the fair value of the award and is recognized as expense on a straight-line basis over the requisite service period, which is generally the vesting period.
 

WeFor our on-going traditional employee equity awards, we currently use the Black-Scholes option pricing model to determine the fair value of stock options and employee stock purchase plan (“ESPP”) shares. The determination of the fair value of stock-based awards on the date of grant using an option pricing model is affected by our stock price as well as assumptions regarding a number of complex and subjective variables. These variables include our expected stock price volatility over the expected term of the awards, actual and projected employee stock option exercise behaviors, the risk-free interest rate, estimated forfeitures and expected dividends.
 
We estimate the expected term of options granted by calculating the average term from our historical stock option exercise experience. We estimate the volatility of our common stock by using implied volatility in market traded options. Our decision to use implied volatility was based upon the availability of actively traded options on our common stock and our assessment that implied volatility is more representative of future stock price trends than historical volatility. We base the risk-free interest rate on zero-coupon yields implied from U.S. Treasury issues with remaining terms similar to the expected term on the options. We do not anticipate paying any cash dividends in the foreseeable future and therefore use an expected dividend yield of zero in the option pricing model. We are required to estimate forfeitures at the time of grantg rant and revise those estimates in subsequent periods if actual forfeitures differ from those estimates. We use historical data to estimate pre-vesting option forfeitures and record stock-based compensation expense only for those awards that are expected to vest.
 
If we use different assumptions for estimating stock-based compensation expense in future periods or if actual forfeitures differ materially from our estimated forfeitures, the change in our stock-based compensation expense could materially affect our operating income, net income and net income per share.
 
Business Combinations
 
We allocate the purchase price of acquired companies to the tangible and intangible assets acquired and liabilities assumed, assumed equity awards, as well as to in-process research and development based upon their estimated fair values at the acquisition date. The purchase price allocation process requires management to make significant estimates and assumptions, especially at acquisition date with respect to intangible assets, and deferred revenue obligations and equity assumed.


    Although we believe the assumptions and estimates we have made are reasonable, they are based in part on historical experience and information obtained from the management of the acquired companies and are inherently uncertain. Examples of critical estimates in valuing certain of the intangible assets we have acquired or may acquire in the future include but are not limited to:
 
·future expected cash flows from software license sales, subscriptions, support agreements, consulting contracts and acquired developed technologies and patents;
 
·expected costs to develop the in-process research and development into commercially viable products and estimated cash flows from the projects when completed;
 
·the acquired company’s trade name and trademarks as well as assumptions about the period of time the acquired trade name and trademarks will continue to be used in the combined company’s product portfolio; and
 
·discount rates.
 
In connection with the purchase price allocations for our acquisitions, we estimate the fair value of the deferred revenue obligations assumed. The estimated fair value of the support obligations is determined utilizing a cost build-up approach. The cost build-up approach determines fair value by estimating the costs related to fulfilling the obligations plus a normal profit margin. The estimated costs to fulfill the obligations are based on the historical costs related to fulfilling the obligations.
In connection with the purchase price allocations for our acquisitions, we estimate the fair value of the equity awards assumed. The estimated fair value is determined utilizing a modified binomial option pricing model which assumes employees exercise their stock options when the share price exceeds the strike price by a certain dollar threshold. If the acquired company has significant historical data on their employee’s exercise behavior, then this threshold is determined based upon the acquired company’s history. Otherwise, our historical exercise experience is used to determine the exercise threshold. Zero coupon yields implied by U.S. Treasury issues, implied volatility for our common stock and our historical forfeiture rate are other inputs to the binomial model.
 
Unanticipated events and circumstances may occur which may affect the accuracy or validity of such assumptions, estimates or actual results.

Goodwill Impairment
 
We complete our goodwill impairment test on an annual basis, during the second quarter of our fiscal year, or more frequently, if changes in facts and circumstances indicate that an impairment in the value of goodwill recorded on our balance sheet may exist. In order to estimate the fair value of goodwill, we typically estimate future revenue, consider market factors

and estimate our future cash flows. Based on these key assumptions, judgments and estimates, we determine whether we need to record an impairment charge to reduce the value of the asset carried on our balance sheet to its estimated fair value. Assumptions, judgments and estimates about future values are complex and often subjective. They can be affected by a variety of factors, including external factors such as industry and economic trends, and internal factors such as changesc hanges in our business strategy or our internal forecasts. Although we believe the assumptions, judgments and estimates we have made in the past have been reasonable and appropriate, different assumptions, judgments and estimates could materially affect our reported financial results.
 
We completed our annual impairment test in the second quarter of fiscal 20092010 and determined there was no impairment. We currently believe that there is no significant risk of future material goodwill impairment in any of our reporting units.
 
Accounting for Income Taxes
 
We use the asset and liability method of accounting for income taxes. Under this method, income tax expense is recognized for the amount of taxes payable or refundable for the current year. In addition, deferred tax assets and liabilities are recognized for the expected future tax consequences of temporary differences between the financial reporting and tax bases of assets and liabilities, and for operating losses and tax credit carryforwards. Management must make assumptions, judgments and estimates to determine our current provision for income taxes and also our deferred tax assets and liabilities and any valuation allowance to be recorded against a deferred tax asset.
 
Our assumptions, judgments and estimates relative to the current provision for income taxes take into account current tax laws, our interpretation of current tax laws and possible outcomes of current and future audits conducted by foreign and domestic tax authorities. We have established reserves for income taxes to address potential exposures involving tax positions that could be challenged by tax authorities. In addition, we are subject to the continual examination of our income tax returns by the IRS and other domestic and foreign tax authorities, including a current examination by the IRS for our
fiscal 2005, 20062008 and 20072009 tax returns. These examinations are expected to focus on our intercompany transfer pricing practices as well as other matters. Although we believe our assumptions, judgments and estimates are reasonable, changes in tax laws or our interpretation of tax laws and the resolution of the current and any future tax audits could significantly impact the amounts provided for income taxes in our consolidated financial statements.
 
Our assumptions, judgments and estimates relative to the value of a deferred tax asset take into account predictions of the amount and category of future taxable income, such as income from operations or capital gains income. Actual operating results and the underlying amount and category of income in future years could render our current assumptions, judgments and estimates of recoverable net deferred taxes inaccurate. Any of the assumptions, judgments and estimates mentioned above could cause our actual income tax obligations to differ from our estimates, thus materially impacting our financial position and results of operations.
 
Recent Accounting Pronouncements
See Note 1 of our Notes to Consolidated Financial Statements for information regarding the effect of new accounting pronouncements on our financial statements.
Recent Accounting Pronouncements Not Yet Effective
In December 2010, the FASB issued updated accounting guidance related to the calculation of the carrying amount of a reporting unit when performing the first step of a goodwill impairment test. More specifically, this update will require an entity to use an equity premise when performing the first step of a goodwill impairment test and if a reporting unit has a zero or negative carrying amount, the entity must assess and consider qualitative factors and whether it is more likely than not that a goodwill impairment exists. The new accounting guidance is effective for public entities, for impairment tests performed during entities’ fiscal years (and interim periods within those years) that begin after December 15, 2010. Early application is not permitted. We will adopt the new disclosures in the first quarter of fiscal 2012, howev er as we currently do not have any reporting units with a zero or negative carrying amount, we do not expect the adoption of this guidance to have an impact on our consolidated financial statements.
In December 2010, the FASB issued updated accounting guidance to clarify that pro forma disclosures should be presented as if a business combination occurred at the beginning of the prior annual period for purposes of preparing both the current reporting period and the prior reporting period pro forma financial information. These disclosures should be accompanied by a narrative description about the nature and amount of material, nonrecurring pro forma adjustments. The new accounting guidance is effective for business combinations consummated in periods beginning after December 15, 2010, and should be applied prospectively as of the date of adoption. Early adoption is permitted. We will adopt the new disclosures in the second quarter of fiscal 2011. We do not believe that the adoption of this guidance will have a material impact to ou r consolidated financial statements.
 
RESULTS OF OPERATIONS
Overview of 20092010
 
Effective in the first quarter of fiscal 2009, our former Mobile and Devices Solutions segment, which was integrated into our Platform business unit2010, to better align our engineering and marketing efforts is now reported as part of the Platform segment. Prior year information has been updated to reflect the integration of these business units.
During fiscal 2009, our business was broadly impacted by the global economic recession and generally weak macro-economic environment.  This resulted in a significant year-over-year decline in our revenue and earnings results.
In our Creative Solutions segment, revenue decreased by 18% during fiscal 2009 as compared to fiscal 2008. We attribute this decline to reduced adoption of our CS4 family of products during the year, as the global financial crisis significantly affected demand in the creative professional end user market.  All major creative product categories declined on a year-over-year basis.
Our Business Productivity Solutions business declined 19% in fiscal 2009 when compared to fiscal 2008.  A decline in demand primarily due to the macro-economic environment with our Acrobat product family – which makes up the majority of revenue in our Knowledge Worker segment – was the primary factor for this decline.  In our Enterprise business, our LiveCycle revenue declined 7% when compared to revenue achieved in fiscal 2008. We attribute this smaller percentage decline in comparison to our other segments to focused execution by our sales teams and the large market opportunities these product solutions address.

In our Platform segment, revenue declined 22% on a year-over-year basis primarily due to the impact of the OSP. The removal of license fees associated with our Flash technologies on mobile devices commenced in fiscal 2009, and as such, OEM revenue from device manufacturers began to decline from rates of revenuego-to-market strategies, we achieved in fiscal 2008.  We continue to expect this decline to be offset over time by an increased demand for tooling products, server technologies, services and applications in many of our other business segments.
In our Print and Publishing segment, revenue was also impacted by the global macroeconomic environment, resulting in a 16% year-over-year decline.
The Omniture business appeared to stabilize during the fourth quarter with the improvement in the general economy, as indicated by an increase in the transaction volume on our network.  In addition, customer retention rates began stabilizing and we experienced an increase in the number of subscription services provided to our existing customers.   
Revenue (dollars in millions)
   
Fiscal
2009
  
% Change
2009 to 2008
  
Fiscal
2008
  
% Change
2008 to 2007
  
Fiscal
2007
 
Product
 $2,759.4  (19)% $3,396.5  12% $3,019.5 
Percentage of total revenue
  94%     95%     96%
Services and support
  186.5  2%  183.4  33%  138.4 
Percentage of total revenue
  6%     5%     4%
Total revenue
 $2,945.9  (18)% $3,579.9  13% $3,157.9 

In fiscal 2009, we categorized our products into the following segments: Creative Solutions, Knowledge Worker, Enterprise, Platform, Print and Publishing and Omniture products.
Our Creative Solutions segment focuses on delivering a complete professional line of integrated tools for a full range of creative and developer tasks to an extended set of customers. Our Knowledge Worker segment focuses on the needs of knowledge worker customers, providing essential applications and services to help them reliably share information and collaborate effectively. This segment contains revenue generated by the Adobe Acrobat family of products. Our Enterprise segment provides server-based enterprise interaction solutions that automate people-centric processes and contains revenue generated by our LiveCycle line of products. The Platform segment provides developer solutions and technologies, including Adobe Flash Player, Adobe AIR and Flash Builder which are used to build rich application experiences in addition to solutions that create compelling experiences through rich content, user interfaces and data services on mobile and non-PC devices such as cellular phones, consumer devices and Internet connected hand-held devices. The Print and Publishing segment addresses market opportunities ranging from the diverse publishing needs of technical and business publishing, to our legacy type and OEM printing businesses. Finally, our Omniture segment provides Web analytics and online business optimization products and services.
We will adjust our reporting segments at the beginning of fiscal 2010 to reflect changes in how we manage our business as we enter the new fiscal year. Specifically, we are movingmoved management responsibility for our Adobethe Connect ProSolutions product line from our Knowledge Worker segment to our Enterprise segment. Prior year information has been updated to reflect this change.
For fiscal 2010, we reported record revenue with strong financial results including exceeding $1 billion in quarterly revenue for the first time in company history. Our performance was driven by continued adoption of CS5, which is our flagship product family that began shipping in the second quarter of fiscal 2010. Our fiscal 2010 performance also benefitted from strength in other key business segments including our Knowledge Worker, Omniture, Enterprise and Print and Publishing segments. Fiscal 2010 financial results also benefitted from an extra week in the first quarter of fiscal 2010 due to our 52/53 week financial calendar whereby fiscal 2010 is a 53-week year compared with fiscal 2009 which was a 52-week year.
In our Creative Solutions segment, broad adoption of CS5 continued to drive the overall performance of our creative business and contributed to strong revenue growth in fiscal 2010 as compared with fiscal 2009. Since its release, CS5 revenue has grown approximately 21% when compared to a comparable period of time for CS4 products. The successful launch of Adobe Lightroom version 3 also contributed to our success in our creative business.
Our Knowledge Worker segment achieved 17% growth in fiscal 2010 when compared to fiscal 2009 due to continued solid demand for our Acrobat product family. We attribute this performance to strength in enterprise licensing of Acrobat across all geographies as well as the improved economic conditions in certain markets and geographies where we focus on Acrobat adoption.
We achieved strong growth in fiscal 2010 with our Enterprise segment, which grew 18% when compared to fiscal 2009. We believe our increased investment in this business over the past several years is beginning to result in improved financial performance in the segment. Further, we believe the CEM value proposition of our enterprise products is resonating with industry analysts and customers, including Adobe Connect for efficient Web-conferencing, and Adobe LiveCycle which makes it easier for people to interact with information from enterprise systems through intuitive user experiences, improve efficiencies through business process automation, and enhance customer service through personalized communications management.
In our Omniture business, we maintained strong momentum in fiscal 2010. Driving this success was increased awareness of our Online Marketing Suite value proposition in the marketplace as well as strong bookings performance. The number of Omniture user transactions in fiscal 2010 was 5.07 trillion, an increase of 12% when compared to fiscal 2009.
Our Platform business declined slightly in fiscal 2010 as compared with fiscal 2009 primarily due to lower revenue from OEM relationships.
Our Print and Publishing business segment grew in fiscal 2010 as compared with fiscal 2009 primarily due to a non-recurring revenue deal as well as the launch of new products, including Adobe eLearning Suite version 2 and Adobe Captivate version 5.
Revenue (dollars in millions)
  
Fiscal
2010
   
Fiscal
2009
   
Fiscal
2008
  
% Change
2010-2009
  
% Change
2009-2008
Product
$3,159.2  $2,684.8  $3,354.6  18%  (20)%
Percentage of total revenue
 83%  91%  94%       
Subscription
 386.8   74.6   41.9  *   78%
Percentage of total revenue
 10%  3%  1%       
Services and support
 254.0   186.5   183.4  36%  2%
Percentage of total revenue
 7%  6%  5%       
Total revenue
$3,800.0  $2,945.9  $3,579.9  29%  (18)%

*Percentage is greater than 100%.
Our subscription revenue is comprised primarily of fees we charge for our hosted service offerings including our hosted online business optimization services. We recognize subscription revenues ratably over the term of agreements with our customers, beginning on the commencement of the service. Of the $386.8 million and $74.6 million in subscription revenue for the fiscal years 2010 and 2009, respectively, approximately $309.1 million and $22.2 million, respectively, is from our Omniture segment with the remaining amounts representing our other business offerings.
 
Our services and support revenue is composedcomprised of consulting, training and maintenance and support, primarily related to the licensing of our enterprise, developer and platform products.products and the sale of our hosted online business optimization services. Our support revenue also includes technical support and developer support to partners and developer organizations related to our desktop products. Our maintenance and support offerings which entitle customers to receive product upgrades and enhancements or technical support, depending on the offering, are recognized ratably over the term of the arrangement.
 
Segments
In fiscal 2010, we categorized our products into the following segments: Creative Solutions, Knowledge Worker, Enterprise, Omniture, Platform, and Print and Publishing products.
Effective in the first quarter of fiscal 2010, to better align our marketing efforts and go-to-market strategies, we moved management responsibility for the Adobe Connect product line from our Knowledge Worker segment to our Enterprise segment.
·  
Creative Solutions—Our Creative Solutions segment focuses on delivering a complete professional line of integrated tools for a full range of creative and developer tasks to an extended set of customers.

·  
Knowledge Worker—Our Knowledge Worker segment focuses on the needs of knowledge worker customers, providing essential applications and services to help them share information and collaborate. This segment contains our Adobe Acrobat family of products.
·  
Enterprise—Our Enterprise segment provides server-based CEM solutions to enterprise and government customers to optimize their information intensive customer-facing processes and improve the overall customer experience of their constituents. This segment contains our Adobe LiveCycle and Adobe Connect product lines.
·     
Omniture—Our Omniture segment provides Web analytics and online business optimization products and services to manage and enhance online, offline and multi-channel business initiatives.
·  
Platform—Our Platform segment includes client and developer technologies, such as Adobe Flash Player, Adobe Flash Lite, Adobe AIR, Adobe Flex, Adobe Flash Builder, ColdFusion, and also encompasses products and technologies created and managed in other Adobe segments.
·  
Print and Publishing—Our Print and Publishing segment addresses market opportunities ranging from the diverse publishing needs of technical and business publishing to our legacy type and OEM printing businesses.
Segment Information (dollars in millions)
 
 
Fiscal
2009
  
% Change
2009 to 2008
 
Fiscal
2008
  
% Change
2008 to 2007
 
Fiscal
2007
  
Fiscal
2010
 
Fiscal
2009
 
Fiscal
2008
 
% Change
2010-2009
  
% Change
2009-2008
Creative Solutions $1,702.1  (18)% $2,072.8  9% $1,899.0 $2,056.5  $1,702.1  $2,072.8 21% (18)%
Percentage of total revenue  58%     58%     60% 54% 58% 58%      
Knowledge Worker  623.0  (23)%  810.9  11%  728.5  654.4 557.6 757.7 17% (26)%
Percentage of total revenue  21%     23%     23% 18% 19% 21%      
Enterprise  235.5  (7)%  253.0  32%  191.3  355.0 300.9 306.2 18% (2)%
Percentage of total revenue  8%     7%     6% 9% 10% 9%      
Omniture
 360.6 26.3  *  * 
Percentage of total revenue
 9% 1% %      
Platform  181.0  (22)%  231.6  74%  133.4  178.9 181.0 231.6 (1)% (22)%
Percentage of total revenue  6%     6%     4% 5% 6% 6%      
Print and Publishing  178.0  (16)%  211.6  3%  205.7  194.6 178.0 211.6 9% (16)%
Percentage of total revenue  6%     6%     7% 5% 6% 6%      
Omniture  26.3  *%    %   
Percentage of total revenue  1%     %     %
Total revenue $2,945.9  (18)% $3,579.9  13% $3,157.9 $3,800.0  $2,945.9  $3,579.9 29% (18)%

*Percentage is not meaningful.greater than 100%.
Fiscal 2010 Revenue Compared to Fiscal 2009 Revenue
Revenue from Creative Solutions increased $354.4 million during fiscal 2010 as compared to fiscal 2009 primarily due to strong licensing of CS4 during fiscal 2010 until the release of CS5, as well as strong adoption of CS5 beginning in the second quarter of the fiscal year. The increase was driven largely by a 23% increase in both Creative Suites and Photoshop point product revenue as compared to the prior year. The overall number of units licensed increased 23% when compared to fiscal 2009. Unit average selling prices, excluding large enterprise license agreement (“ELA”) deals, remained relatively stable during fiscal 2010 as compared to fiscal 2009.
Revenue from Knowledge Worker increased $96.8 million during fiscal 2010 as compared to fiscal 2009. We attribute this success to strength in enterprise licensing of Acrobat and improved economic conditions in certain markets and geographies where we focus on Acrobat adoption. A 19% increase in the number of units licensed also contributed to the increase in revenue. Unit average selling prices, excluding large ELA deals, have remained relatively stable.
Revenue from Enterprise increased $54.1 million during fiscal 2010 as compared to fiscal 2009 due to increased adoption of our LiveCycle and Connect products as well as the acquisition of Day, which closed late in the fourth quarter of fiscal 2010 and contributed $5.4 million in revenue.
Revenue from Omniture increased $334.3 million during fiscal 2010 as compared to fiscal 2009. We acquired Omniture in the fourth quarter of fiscal 2009 and therefore do not have a full fiscal year of revenue for 2009 in which to provide a comparison between fiscal years.
Revenue from Platform decreased $2.1 million during fiscal 2010 as compared to fiscal 2009. The decrease was due to lower developer tool revenue based on the inclusion of developer tools within some CS5 suites, offset in part by an increase in distribution revenue from OEM relationships with companies such as Google, where we offer their technologies as part of the download of Flash Player, Shockwave Player and Reader and generate revenue through successful installations of these technologies.
Revenue from Print and Publishing increased $16.6 million during fiscal 2010 as compared to fiscal 2009 due to an improved economic environment in certain markets and geographies, the launch of new products, fees received for engineering services and royalties related to PostScript products.
 
Fiscal 2009 Revenue Compared to Fiscal 2008 Revenue
 
Revenue from our Creative Solutions segment decreased $370.7 million during fiscal 2009 as compared to fiscal 2008 primarily due to reduced adoption of our CS family of products because of the global recession and generally weak macro-economic environment.environment in fiscal 2009. The decrease was driven largely by a 15% decline in Creative Suites related revenue and a decline of 27% in Photoshop point product revenue. Also contributing to the decrease was an overall decline in the number of units licensed. Average unit selling prices have remained relatively consistent.
 
Revenue in our Knowledge Worker segment decreased $187.9$200.1 million during fiscal 2009 as compared to fiscal 2008 for similar reasons as Creative Solutions in addition to a decrease in the licensing of our Acrobat family of products. We attribute the decline in revenue to lower volume licensing by our enterprise customers, as well as a decrease in the number of units sold through our shrink-wrap distribution channel. Average unit selling prices have remained relatively consistent.
 
Revenue from our Enterprise segment decreased $17.5$5.3 million during fiscal 2009 as compared to fiscal 2008 primarily due to the economic impactslowdown in fiscal 2009 which resulted in reduced spending by our enterprise customers.
 
We acquired Omniture in the fourth quarter of fiscal 2009, and as such, there is no prior fiscal 2008 period with which to compare Omniture fiscal 2009 revenue.
Revenue from our Platform segment decreased by $50.6 million during fiscal 2009 as compared to fiscal 2008 due to the impact of the OSP which we announced on May 1, 2008, and involves the removal of certain licensing fees of our Flash Lite client with OEMs.
 
Revenue in our Print and Publishing business decreased by $33.6 million during fiscal 2009 as compared to fiscal 2008 due to reduced demand because of the global macro-economic downturn.downturn in fiscal 2009.
 
WeGeographic Information (dollars in millions)
  
Fiscal
2010
   
Fiscal
2009
   
Fiscal
2008
  
% Change
2010-2009
  
% Change
2009-2008
Americas
$1,859.0  $1,382.6  $1,632.8  34%  (15)%
Percentage of total revenue
 49%  46%  46%       
EMEA
 1,168.2   928.9   1,229.2  26%  (24)%
Percentage of total revenue
 31%  32%  34%       
Asia
 772.8   634.4   717.9  22%  (12)%
Percentage of total revenue
 20%  22%  20%       
Total revenue
$3,800.0  $2,945.9  $3,579.9  29%  (18)%
Fiscal 2010 Revenue by Geography Compared to Fiscal 2009 Revenue by Geography
Overall revenue in each of the geographic segments for fiscal 2010 increased compared to fiscal 2009 primarily due to the launch of CS5 in the second quarter of fiscal 2010 as well as additional revenue from Omniture which we acquired Omniture in the fourth quarter of fiscal 2009,2009. Increased revenue in our Knowledge Worker and Enterprise business segments also contributed to the increase as such, there is no prior fiscal 2008 period with which to compare Omniture fiscal 2009 revenue.well as an improved economy across all geographies.
 
Fiscal 2008 Revenue ComparedIncluded in the overall increase in revenue were impacts associated with foreign currency. The U.S. dollar strengthened against both the Euro and British pound causing revenue in EMEA measured in U.S. dollars to Fiscal 2007 Revenue
Revenue from our Creative Solutions segment increased $173.8decrease by approximately $18.4 million during fiscal 2008and $3.3 million, respectively, as compared to fiscal 2007 primarily2009. Revenue in Japan measured in U.S. dollars was favorably impacted by approximately $23.7 million due to ongoing adoptionthe strength of our CS3 family of products, as well as the launch of our CS4 family of products inYen against the fourth quarter of fiscal 2008. We also achieved solid growth in our Scene7 business and with our hobbyist products. The increase was also driven by a 7% increase in Creative Suites related revenue and an increase of 5% in Photoshop point product revenue. Also contributing to the increase in fiscal 2008U.S. dollar as compared to fiscal 2007 was an increase2009. The Australian dollar also strengthened against the U.S. dollar resulting in certain unit average selling prices. Units sold remained relatively stable.
Revenue in our Knowledge Worker segment increased $82.4a favorable impact to revenue of approximately $12.1 million during fiscal 2008 as compared2010. We had no comparable impact to revenue from the Australian dollar during fiscal 2007 primarily due2009. Our currency hedging program is used to an increase inmitigate a portion of the licensing of our Acrobat 8 and new Acrobat 9 family of products. An increase in the number of units sold as well as a slight increase in certain unit average selling prices also contributedforeign currency impact to higher revenue as compared to fiscal 2007.
rev enue. During 
 

Revenue from our Enterprise segment increased $61.7 million during fiscal 2008 as compared to fiscal 2007 primarily due to an increased adoption of our LiveCycle family of products and a larger number of enterprise solution transactions at a higher average transaction size.
 
Revenue fromfiscal 2010, our Platform segment increased by $98.2 million during fiscal 2008 as compared to fiscal 2007 due to continued adoption of Flash Lite by mobile and non-PC device manufacturers, as well as increased revenuecurrency hedging program related to Flash PlayerEMEA and the launch of Adobe AIR whichJapan resulted in increased revenue from our developer tools.
Revenue in our Printhedging gains of $19.5 million and Publishing business increased by $5.9$0.6 million, during fiscal 2008 as compared to fiscal 2007, driven by ongoing adoption of our eLearning solutions as well as some of our legacy print and publishing products.
Geographic Information (dollars in millions)
   
Fiscal
2009
  
% Change
2009 to 2008
  
Fiscal
2008
  
% Change
2008 to 2007
  
Fiscal
2007
 
Americas $1,382.6  (15)% $1,632.8  8% $1,508.9 
Percentage of total revenue  46%     46%     48%
EMEA  928.9  (24)%  1,229.2  20%  1,026.4 
Percentage of total revenue  32%     34%     32%
Asia  634.4  (12)%  717.9  15%  622.6 
Percentage of total revenue
  22%     20%     20%
Total revenue $2,945.9  (18)% $3,579.9  13% $3,157.9 

respectively.
 
Fiscal 2009 Revenue by Geography Compared to Fiscal 2008 Revenue by Geography
 
Overall revenue in each of the geographic segments for fiscal 2009 decreased compared to fiscal 2008 primarily due to the global economic recession, which resulted in reduced adoption of many of our major products.

Included in the overall decrease in revenue were impacts associated with foreign currency. Revenue in EMEA measured in U.S. dollars decreased approximately $47.1 million, due to the strength of the U.S. dollar against the Euro, as compared to fiscal 2008. Our currency hedging program is used to mitigate a portion of the foreign currency impact to revenue. During fiscal 2009, our currency hedging program related to the Euro resulted in hedging gains of $25.8 million. Revenue in Asia measured in U.S. dollars was favorably impacted by approximately $32.8 million due to the strength of the Yen against the U.S. dollar as compared to fiscal 2008. During fiscal 2009, our currency hedging program related to the Euro and Yen resulted in hedging gains of $25.8 million and $1.2 million.
Fiscal 2008 Revenue by Geography Compared to Fiscal 2007 Revenue by Geography
Overall revenue in each of the geographic segments for fiscal 2008 increased compared to fiscal 2007 primarily due to the ongoing adoption of our CS3 family of products during the first half of the year, the launch of our CS4 family of products in the fourth quarter of the year, the launch of our Acrobat 9 family of products in the third quarter of the year and strong growth in our enterprise business.
Included in the overall increase in revenue were impacts associated with foreign currency. Revenue in EMEA measured in U.S. dollars was favorably impacted by approximately $69.3 million, during fiscal 2008 as compared to fiscal 2007 primarily due to the strength of the Euro against the U.S. dollar. Additionally, during fiscal 2008 we had a hedging gain of $13.2 million. Revenue in Asia was favorably impacted by approximately $39.6 million during fiscal 2008 as compared to fiscal 2007 primarily due to the strength of the Yen against the U.S. dollar.respectively.
 
See Item 7A, Quantitative and Qualitative Disclosures About Market Risk regarding foreign currency risks.
 
Product Backlog
 
With regard to our product backlog, the actualThe amount of product backlog at any particular time may not be a meaningful indicator of future business prospects. BacklogShippable backlog is comprised of unfulfilled orders, excluding those associated with new product releases, those pending credit review and those not shipped due to the application of our global inventory policy. Our shippable backlog forat the end of the fourth quarter of fiscal 2010 was approximately 5% of fourth quarter fiscal 2010 revenue. We had minimal shippable backlog at the end of the third quarter of fiscal 2010. Our shippable backlog at the end of the fourth quarter of fiscal 2009 was approximately 9% of fourth quarter fiscal 2009 revenue compared with approximately 2% of third quarter fiscal 2009 revenue. We had minimal backlog at the end of the fourth quarter of fiscal 2008.
 

Cost of Revenue (dollars in millions)
 
 
Fiscal
2009
  
% Change
2009 to 2008
 
Fiscal
2008
  
% Change
2008 to 2007
 
Fiscal
2007
  
Fiscal
2010
 
Fiscal
2009
 
Fiscal
2008
 
% Change
2010-2009
  
% Change
2009-2008
Product $228.9  (14)% $266.4  (2)% $270.8 $127.5  $180.6  $243.2 (29)% (26)%
Percentage of total revenue
 3% 6% 7%      
Subscription
 195.6 48.3 23.2 *  * 
Percentage of total revenue  8%     7%     9% 5% 2% 1%      
Services and support  67.8  (30)%  96.2  15%  83.9  80.4 67.8 96.2 19% (30)%
Percentage of total revenue
  2%     3%     3% 2% 2% 3%      
Total cost of revenue $296.7  (18)% $362.6  2% $354.7 $403.5  $296.7  $362.6 36% (18)%


*Percentage is greater than 100%.
 
Product
 
Cost of product revenue includes product packaging, third-party royalties, excess and obsolete inventory, amortization related to localization costs, purchased intangibles and acquired rights to use technology and the costs associated with the manufacturing of our products.
 
Cost of product revenue decreased due to the following:
 
 
% Change
2009 to 2008
 
% Change
2008 to 2007
  
% Change
2010-2009
  
% Change
2009-2008
Amortization of purchased intangibles
 (23)% (12)%
Amortization of acquired rights to use technology (8)% 6% 1 (8)
Amortization of purchased intangibles (10) (10)
Localization costs related to our product launches
 (7) (1)
Royalty cost (1) 3  (5) (1)
Hosted services 9 3 
Cost of sales
 4 (2)
Various individually insignificant items  (4)  (4) 1  (2)
Total change  (14)%  (2)% (29)% (26)%

Amortization of purchased intangibles decreased during fiscal 2010 as compared to fiscal 2009 and decreased during fiscal 2009 as compared to fiscal 2008, due to decreases in amortization of $46.4 million and $80.0 million, respectively, associated with intangible assets purchased through the Macromedia acquisition which were fully amortized during fiscal 2009.
The decrease in amortization of acquired rights to use technology during fiscal 2009 as compared to fiscal 2008 primarily relatesrelated to a charge for historical use of licensing rights associated with certain technology licensing arrangements entered into in fiscal 2008 that did not recur in fiscal 2009. Amortization of acquired rights to use technology increased inIn fiscal 2008 as compared to fiscal 2007, primarily due to the fact that we entered into certain technology licensing arrangements totaling $100.4 million and $60.0 million during fiscal 2008 and fiscal 2007, respectively.million. Of this cost, an estimated $56.4 million and $44.8 million during fiscal 2008 and fiscal 2007, respectively, was related to future licensing rights and has beenthat were capitalized and will be amortized on a straight-line basis over the estimated useful lives up to fifteen years. Of the remaining costs, we estimated that approximately $27.2 million and $15.2 million was related to historical use of licensing rights which was expensed as cost of sales and the residual of $16.8 million for fiscal 2008 was expensed as general and administrativeadministrativ e costs. In connection with these licensing arrangements, we have the ability to acquire additional rights to use technology in the future. 
 
AmortizationThe decrease in localization costs during fiscal 2010 as compared to fiscal 2009 was primarily due to CS4 products becoming fully amortized at the end of purchased intangibles decreasedfiscal 2009, offset in part by the launch of CS5 products during fiscal 2010.
The decrease in royalty costs during fiscal 2010 as compared to fiscal 2009 primarily related to obligations to certain key vendors that were incurred during fiscal 2009 and did not recur during fiscal 2010.
Cost of sales increased during fiscal 2010 as compared to fiscal 2009 primarily due to the associated increase in shrink-wrap shipments as a result of the launch of our CS5 products during fiscal 2010.
Subscription
Cost of subscription revenue consists of expenses related to operating our network infrastructure, including depreciation expenses and operating lease payments associated with computer equipment, data center costs, salaries and related expenses of network operations, implementation, account management and technical support personnel, amortization of intangible assets and allocated overhead. We enter into contracts with third-parties for the use of their data center facilities and our data center costs largely consist of the amounts we pay to these third-parties for rack space, power and similar items.
Cost of subscription revenue increased in fiscal 2010 as compared to fiscal 2009 as a result of our acquisition of Omniture in the fourth quarter of fiscal 2009 and the addition of its related data center costs. Also included in cost of subscription revenue for fiscal 2010 is $58.4 million of amortization expense related to intangible assets acquired in conjunction with this acquisition.
Cost of subscription revenue increased in fiscal 2009 as compared to fiscal 2008 and decreased during fiscal 2008 as compared to fiscal 2007, due to a decrease in amortization primarily associated with intangible assets purchased through the Macromedia acquisition which were fully amortized during fiscal 2009.
The increase in hosted service costs was primarily related to the amortizationresult of our investmentacquisition of Omniture in capitalized infrastructure costs related to our SaaS business inthe fourth quarter of fiscal 2009 as compared to fiscal 2008.and the addition of its related data center costs.
 
Services and Support
 
Cost of services and support revenue is primarily comprised of employee-related costs and associated costs incurred to provide consulting services, training and product support.
Cost of services and support revenue increased during fiscal 2010 as compared to fiscal 2009, due to increases in compensation and related benefits driven by additional headcount as a result of our acquisition of Omniture.
 
Cost of services and support revenue decreased during fiscal 2009 as compared to fiscal 2008, due to decreases in compensation and related benefits driven by headcount reductions as well as increased consulting support provided by third- party systems integrators resulting in the downsizing of our consulting organization.
 
Cost of services and support revenue increased during fiscal 2008 as compared to fiscal 2007, primarily due to increasesOperating Expenses (dollars in compensation and related benefits driven by increases in headcount related to product support and utilization by customers of our consulting services.millions)
  
Fiscal
2010
   
Fiscal
2009
   
Fiscal
2008
  
% Change
2010-2009
  
% Change
2009-2008
Research and development
$680.3  $565.1  $662.1  20%  (15)%
Percentage of total revenue
 18%  19%  18%       
Sales and marketing
$1,244.2  $981.9  $1,089.3  27%  (10)%
Percentage of total revenue
 33%  33%  30%       
General and administrative
$383.5  $298.7  $337.3  28%  (11)%
Percentage of total revenue
 10%  10%  9%       
Restructuring charges
$23.3  $41.3  $32.1  (44)%  29%
Percentage of total revenue
 1%  1%  1%       
Amortization of purchased intangibles and incomplete technology$72.1  $71.6  $68.2  1%  5%
Percentage of total revenue
 2%  2%  2%       
Total operating expenses
$2,403.4  $1,958.6  $2,189.0  23%  (11)%
 

Operating Expenses (dollars in millions)
 
Research and Development, Sales and Marketing and General and Administrative Expenses
 
The decreaseincrease in research and development, sales and marketing and general and administrative expenses during fiscal 2010 as compared to fiscal 2009 was primarily driven by increases in compensation expense due to additional headcount as a result of our acquisition of Omniture and to higher employee compensation including bonuses based on company performance to date when compared to fiscal 2009. The decrease in research and development, sales and marketing and general and administrative expenses in fiscal 2009 as compared to fiscal 2008 was primarily driven by decreases in compensation expense and a decrease in the costs associated with acquired rights to use technology. The decrease in compensation costs during fiscal 2009 as compared to fiscal 2008 waswa s primarily due to lower profit sharing and employee bonuses based on company performance. The increase in compensation costs during fiscal 2008 as compared to fiscal 2007 related to increases in headcount and stock-based compensation offset by decreases in profit sharing and employee bonuses based on company performance.
 
Research and Development
   
Fiscal
2009
  
% Change
2009 to 2008
  
Fiscal
2008
  
% Change
2008 to 2007
  
Fiscal
2007
 
Expenses
 $565.1  (15)% $662.1  8% $613.2 
Percentage of total revenue
  19%     18%     19%

 
Research and development expenses consist primarily of salary and benefit expenses for software developers, contracted development efforts, related facilities costs and expenses associated with computer equipment used in software development.
 
Research and development expenses decreasedincreased (decreased) due to the following:
 
 
% Change
2009 to 2008
 
% Change
2008 to 2007
  
% Change
2010-2009
  
% Change
2009-2008
Compensation associated with incentive compensation and stock-based compensation 16% (13)%
Compensation and related benefits associated with headcount growth 1% 7% 2 1 
Compensation associated with incentive compensation and stock-based compensation (13)  
Various individually insignificant items  (3)  1  2  (3)
Total change  (15)%  8% 20% (15)%

We believe that investments in research and development, including the recruiting and hiring of software developers, are critical to remainingremain competitive in the marketplace and are directly related to continued timely development of new and enhanced products. We will continue to focus on long-term opportunities available in our end markets and make significant investments in the development of our desktop application, tool and server-based software products.service offerings.
 
Sales and Marketing
   
Fiscal
2009
  
% Change
2009 to 2008
  
Fiscal
2008
  
% Change
2008 to 2007
  
Fiscal
2007
 
Expenses $981.9  (10)% $1,089.3  11% $984.4 
Percentage of total revenue  33%     30%     31%
 
Sales and marketing expenses consist primarily of salary and benefit expenses, sales commissions, travel expenses and related facilities costs for our sales, marketing, order management and global supply chain management personnel. Sales and marketing expenses also include the costs of programs aimed at increasing revenue, such as advertising, trade shows, public relations and other market development programs. Given the strength of our business during the first half of fiscal 2010, we made additional investments in sales and marketing which is reflected in the table below under marketing spending related to product launches and marketing efforts.
 
Sales and marketing expenses decreasedincreased (decreased) due to the following:
 
 
% Change
2009 to 2008
 
% Change
2008 to 2007
  
% Change
2010-2009
  
% Change
2009-2008
Compensation associated with incentive compensation and stock-based compensation 16% (8)%
Compensation and related benefits associated with headcount growth 2% 5% 3 2 
Compensation associated with incentive compensation and stock-based compensation (8) 1 
Marketing spending related to product launches and overall marketing efforts to further increase revenue (1) 4  3 (4)
Various individually insignificant items
  (3)  1  5   
Total change
  (10)%  11% 27% (10)%
 

General and Administrative
   
Fiscal
2009
  
% Change
2009 to 2008
  
Fiscal
2008
  
% Change
2008 to 2007
  
Fiscal
2007
 
Expenses $298.7  (11)% $337.3  23% $275.0 
Percentage of total revenue  10%     9%     9%
 
General and administrative expenses consist primarily of compensation and benefit expenses, travel expenses and related facilities costs for our finance, facilities, human resources, legal, information services and executive personnel. General and administrative expenses also include outside legal and accounting fees, provision for bad debts, expenses associated with computer equipment and software used in the administration of the business, charitable contributions and various forms of insurance.
 

 General and administrative expenses decreasedincreased (decreased) due to the following:
 
 
% Change
2009 to 2008
 
% Change
2008 to 2007
  
% Change
2010-2009
  
% Change
2009-2008
Compensation associated with incentive compensation and stock-based compensation 15% (8)%
Allocation of costs associated with acquired rights to use technology (5)% 6%  (5)
Compensation and related benefits associated with headcount growth 2 4  5 2 
Compensation associated with incentive compensation and stock-based compensation (8) 2 
Charitable contributions  (3) 4   (3)
Professional and consulting fees 1 2  4 1 
Provision for bad debt
  2 
Depreciation and amortization 1 1  3 1 
Various individually insignificant items  1   2  1  1 
Total change  (11)%  23% 28% (11)%

The decrease in allocation of costs associated with acquired rights to use technology in fiscal 2009 as compared to fiscal 2008 primarily relates to the historical use of licensing rights associated with certain technology licensing arrangements entered into in fiscal 2008 that did not recur in fiscal 2009. Allocation of costs associated with acquired rights to use technology increased in fiscal 2008 as compared to fiscal 2007 primarily due to the fact that we entered into certain technology licensing arrangements totaling $100.4 million and $60.0 million during fiscal 2008 and fiscal 2007, respectively.million. Of this cost, an estimated $56.4 million and $44.8 million during fiscal 2008 and fiscal 2007, respectively, was related to future licensing rights and has been capitalized and will be amortized on a straight-line basis over the estimated useful lives up to fifteen years. Of the remaining costs, we estimated that approximately $27.2 million and $15.2 million during fiscal 2008 and fiscal 2007, respectively, was related to historical use of licensing rights whichwhi ch was expensed as cost of sales and the residual of $16.8 million for fiscal 2008 was expensed as general and administrative costs. In connection with these licensing arrangements, we have the ability to acquire additional rights to use technology in the future. 
 
Charitable contributions represent funding of the Adobe Foundation which is a private foundation created to leverage human, technological and financial resources to drive social change and improve the communities in which we live and work. The decrease in charitable contributions during fiscal 2009 as compared to fiscal 2008 and increase in fiscal 2008 as compared to fiscal 2007 reflects a change in the timing of contributions to the Adobe Foundation.
 
Restructuring ChargesProfessional and consulting fees increased during fiscal 2010 as compared to fiscal 2009 primarily due to increase in information technology services to support our business.
 
   
Fiscal
2009
  
% Change
2009 to 2008
  
Fiscal
2008
  
% Change
2008 to 2007
   
Fiscal
2007
 
Expenses $41.3  29% $32.1  * $0.6 
Percentage of total revenue  1%     1%     *%

*Percentage is not meaningful.
Restructuring Charges
 
Fiscal 2009 Restructuring ChargesPlan

On November 10, 2009, we initiated a restructuring planin order to appropriately align our costs in connection with our fiscal 2010 operating plan, impactingwe initiated a restructuring plan consisting of reductions of up to approximately 630 full-time positions worldwide. In connection with this restructuring plan, in the fourth quarter of fiscal 2009, we recorded restructuring charges of approximately $25.5 million related to ongoing


termination benefits for the elimination of approximately 340 of these full-time positions worldwide. As of November 27, 2009, approximately $2.5 million was paid. The remaining accrual associated with these ongoing termination benefits is expected to be paid during fiscal 2010. The restructuring activities related to this program affect only those employees and facilities that were associated with Adobe prior to the acquisition of Omniture on October 23, 2009.

Beginning in the first quarter ofDuring fiscal 2010, we expectcontinued to record additionalimplement restructuring activities under this plan. We vacated approximately 50,000 square feet of sales and or research and development facilities in Australia, Canada, Denmark and the U.S. We accrued $7.0 million for the fair value of our future contractual obligations under these operating leases using our credit-adjusted risk-free interest rate, estimated at approximately 7% as of the date we ceased to use the leased properties. This amount is net of the fair value of future estimated sublease income of approximately $7.1 million. We also recorded charges of approximately $15$18.4 million to $18 million primarily related to the consolidation of leased facilities and up to approximately $26 million related to employee severance arrangements for the elimination of the remaining full-time positions worldwide. We expect to accrue the facility related liabilities beginning in the first quarter of fiscal 2010 and pay these liabilities through fiscal 2021 based on current lease terms. Substantially all of these charges will result in cash expenditures.

Omniture Restructuring Charges
    We completed our acquisition of Omniture on October 23, 2009.  In the fourth quarter of fiscal 2009, we initiated a plan to restructure the pre-merger operations of Omniture to eliminate certain duplicative activities, focus our resources on future growth opportunities and reduce our cost structure. In connection with this restructuring plan, we accrued a total of approximately $10.6 million in costs related to termination benefits for the elimination of approximately 100 regularsubstantially all of the remaining full-time positions and for the closure of duplicative facilities.expected to be terminated worldwide. We also accruedrecorded net adjustments of approximately $0.2$2.2 million to reflect net decreases in costs related to the cancellation of certain contracts associated with the wind-down of subsidiaries and other service contracts held by Omniture. These costs werepreviously recorded as a part of the purchase price allocation, as discussed in Note 2 of our Notes to Consolidated Financial Statements, and have been accruedestimates for as of November 27, 2009. We expect to pay the termination benefits and facility relatedfacilities-related liabilities through fiscal 2010 and fiscal 2013, respectively.
Additionally, approximately $1.5 million of restructuring costsin addition to minor adjustments for fluctuations related to facilities were included in the liabilities assumed by us upon our acquisition of Omniture on October 23, 2009.foreign currency translation.
 
Fiscal 2008 Restructuring ChargesPlan
 
In the fourth quarter of fiscal 2008, we initiated a restructuring program, consisting of reductions in workforce of approximately 560 full-time positions globally and the consolidation of facilities, in order to reduce our operating costs and focus our resources on key strategic priorities. In connection with this restructuring program, we recorded restructuring charges totaling $29.2 million related to ongoing termination benefits for the elimination of approximately 460 of the 560 full-time positions globally. As of November 28, 2008, $0.4 million was paid.
 

During fiscal 2009, we continued to implement restructuring activities under this program. We vacated approximately 89,000 square feet of research and development and sales facilities in the U.S., the United Kingdom and Canada. We accrued $8.5 million for the fair value of our future contractual obligations under these operating leases using our credit-adjusted risk-free interest rate, estimated at approximately 6% as of the date we ceased to use the leased properties. This amount is net of the fair value of future estimated sublease income of approximately $4.4 million. We also recorded additional charges of $6.7 million for termination benefits for the elimination of substantially all of the remaining 100 full-time positions expected to be terminated.
We have paid substantially all of the accrued termination benefits during fiscal 2009 and expectalso recorded minor adjustments for fluctuations related to pay the remaining amounts in fiscal 2010. We expect to pay facilities-related liabilities through fiscal 2013.foreign currency tr anslation.
 
Macromedia Restructuring ChargesPlan
 
We completed our acquisition of Macromedia on December 3, 2005. In connection with this acquisition, we initiated plans to restructure both the pre-merger operations of Adobe and Macromedia to eliminate certain duplicative activities, focus our resources on future growth opportunities and reduce our cost structure. In connection with the worldwide restructuring plan, we recognized costs related to termination benefits for employee positions that were eliminated and for the closure of duplicative facilities. We also recognized costsDuring fiscal 2008, we recorded charges of $2.9 million related to the cancellation of certain contracts associated with the wind-down of subsidiaries and other service contracts held by Macromedia.  Costs for termination benefits and contract cancellations were completed during fiscal 2007. Total costs incurred were $27.0 million and $3.2 million, respectively.

As of November 27, 2009, accruedchanges in estimates related to Macromedia facilities restructuring charges relateddue to the 2009 restructuring program, 2008 restructuring program, Omniture acquisition, and Macromedia acquisition totaled approximately $23.0 million, $4.4 million, $12.3 million, and $5.0 million respectively. We expect to pay the liabilities associated with the 2009 and 2008 restructuring programs through fiscal 2021 and 2013, respectively. We expect to pay the restructuring liabilities associated with the Omniture and Macromedia acquisitions through fiscal 2013 and fiscal 2012, respectively.changes in sub-lease income estimates.
 
See Note 11 of our Notes to Consolidated Financial Statements for further information regarding our restructuring charges.
 
Amortization of Purchased Intangibles and Incomplete Technology
 
   
Fiscal
2009
  
% Change
2009 to 2008
  
Fiscal
2008
  
% Change
2008 to 2007
  
Fiscal
2007
 
Expenses $71.6  5% $68.2  (6)% $72.4 
Percentage of total revenue  2%     2%     2%

As a result of our acquisition of Omniture in fiscal 2009, we acquired purchased intangibles which are amortized over their estimated useful lives of one to twelve years. In addition, as a result of our acquisition of Macromedia in fiscal 2006, we acquired purchased intangibles which are amortized over their estimated useful lives of two to four years. During fiscal 2009, we completed one business combination, in addition to Omniture. DuringIn addition, during fiscal 2008 we completed one business combination and during fiscal 2007, we completed two business combinations and one asset acquisition.combination. We acquired purchased intangibles through these acquisitions which are amortized over their estimated useful lives.
 
Amortization expense increased 1% during fiscal 2010 as compared to fiscal 2009, as a result of intangible assets purchased through our acquisition of Omniture in the fourth quarter of fiscal 2009 offset by a decrease in amortization expense associated with the intangible assets purchased through our Macromedia acquisition which were fully amortized at the end of fiscal 2009.
Amortization expense increased 5% during fiscal 2009 as compared to fiscal 2008, primarily due to amortization expense associated with intangibles assets purchased through the acquisition of Omniture.
Amortization expense decreased duringOmniture in the fourth quarter of fiscal 2008 as compared to fiscal 2007, due to a decrease in amortization expense associated with intangible assets purchased through the Macromedia acquisition.2009.
 
Non-Operating Income (Expense), Net (dollars in millions)
 
 
Fiscal
2009
  
% Change
2009 to 2008
 
Fiscal
2008
  
% Change
2008 to 2007
 
Fiscal
2007
  
Fiscal
2010
 
Fiscal
2009
 
Fiscal
2008
 
% Change
2010-2009
  
% Change
2009-2008
Interest and other income, net $31.4  (28)% $43.8  (47)% $82.7 
Interest and other income (expense), net$13.1  $31.4  $43.8 (58)% (28)%
Percentage of total revenue  1%     1%     3% *  1% 1%      
Interest expense  (3.4) 66%  (10.0) *   (0.2) (56.9 (3.4 (10.0 *  (66)% 
Percentage of total revenue  *      *      *  (2)% *  *       
Investment gains (losses), net  (17.0) (204)%  16.4  131%  7.1  (6.1 (17.0 ��16.4 (64)% (204)%
Percentage of total revenue  (1)%     *%     *  *  (1)% *       
Total non-operating income (expense), net $11.0  (78)% $50.2  (44)% $89.6 $(49.9) $11.0  $50.2 (554)% (78)%

*Percentage is not meaningful.
 
Interest and Other Income (Expense), Net
 
Interest and other income (expense), net consists primarily of interest earned on cash, cash equivalents and short-term fixed income investments. Interest and other income (expense), net also includes foreign exchange gains and losses, including those from hedging revenue transactions primarily denominated in Euro and Japanese Yen currencies.currencies, and gains and losses on fixed income investments.
 
Interest and other income (expense), net, decreased during fiscal 2010 as compared to fiscal 2009 primarily due to a reduction in interest earned of $12.8 million resulting from lower average interest rates on our investments and $5.8 million lower realized gains on our investments. During fiscal 2010, we also recorded a $20.8 million gain associated with a forward

contract purchased to hedge our economic exposure related to our acquisition of Day, which was primarily offset by foreign exchange losses and increased cash flow hedging costs.
Interest and other income (expense), net, decreased during fiscal 2009 as compared to fiscal 2008 primarily due to lower interest rates, partially offset by lowerhigher average invested balances, realized gains on sales of fixed income securities and lower foreign exchange losses.
 
Interest Expense
In February 2010, we issued $600.0 million of 3.25% senior notes due February 1, 2015 (the “2015 Notes”) and other income, net, decreased during$900.0 million of 4.75% senior notes due February 1, 2020 (the “2020 Notes” and, together with the 2015 Notes, the “Notes”). As of November 27, 2009, we had an outstanding credit facility of $1.0 billion, which we repaid on February 1, 2010 with a portion of the proceeds from our Notes. The increase in interest expense for fiscal 2008 as compared to fiscal 20072010 is primarily as a result of lower average invested balances due to cash used for our share repurchase programs, lower interest rates and increased hedging costs. Additionally, during fiscal 2008, interest and other income, net included losses on fixed income investments associated with a write-down forhigher borrowings resulting from the issuance of the Notes as well as an other-than-temporary impairment totaling approximately $1.3 million duringincrease in our average borrowing rate due to the second quarter of fiscal 2008.

Interest ExpenseNotes.
 
Interest expense for fiscal 2009 and 2008, primarily represents interest associated with our credit facility. The outstanding balance as of November 27, 2009 was $1.0 billion. Interest due under the credit facility is paid upon expiration of the London interbank offered rate (“LIBOR”) contract or at a minimum, quarterly. The decline in interest expense was primarily due to lower interest rates.
 
Investment Gains (Losses), Net
 
Investment gains (losses), net consists principally of realized gains orand losses from the sale of marketable equity investments, other-than-temporary declines in the value of marketable and non-marketable equity securities, unrealized holding gains and losses associated with our deferred compensation plan assets (classified as trading securities), and gains and losses of Adobe Ventures.
 
Investment gains and (losses), net fluctuated due to the following (in millions):
 
   2009   2008   2007 
             
Net gains (losses) related to our investments in Adobe Ventures and cost method investments $(16.7) $15.9  $6.9 
Gains from sale of equity investments     5.4   0.2 
Write-downs due to other-than-temporary declines in value of our marketable equity securities  (0.3)  (4.9)   
Total investment gains (losses), net $(17.0) $16.4  $7.1 
   2010   2009   2008 
Net (losses) gains related to our investments in Adobe Ventures and
cost method investments
 $(11.3) $(18.7) $15.9 
Gains from sale of marketable equity securities  4.0      5.4 
Write-downs due to other-than-temporary declines in value of our
marketable equity securities
     (0.3)  (4.9)
Net gains related to our trading securities  1.2   2.0    
Total investment gains (losses), net $(6.1) $(17.0) $16.4 

During fiscal 2010, net losses on our investments improved primarily due to a decrease in net unrealized losses incurred on certain of our cost method investments during fiscal 2009 offset in part by an increase in net realized losses from our Adobe Ventures portfolio of companies in fiscal 2010.
During fiscal 2009, investment gains (losses), net decreasedlosses on our investments increased as compared to fiscal 2008 primarily due to an increase on net unrealized losses related to our Adobe Ventures and directcost method investments.
 
DuringProvision for Income Taxes (dollars in millions)
  
Fiscal
2010
   
Fiscal
2009
   
Fiscal
2008
  
% Change
2010-2009
  
% Change
2009-2008
Provision
$168.5  $315.0  $206.7  (47)%  52%
Percentage of total revenue
 4%  11%  6%       
Effective tax rate
 18%  45%  19%       
Our effective tax rate decreased approximately 27 percentage points during fiscal 2008, investment gains (losses), net increased2010 as compared to fiscal 20072009. The decrease was primarily due primarily to investment gains from our direct and Adobe Ventures investments.  Additionally, during fiscal 2008, we received cash andtax benefits recognized as a gain resulting from the expirationresult of the escrow period related to the sale of our investmentcompletion in Atom Entertainment, Inc. that occurred during the fourth quarter of fiscal 2006.2010 of a U.S. income tax examination covering fiscal years 2005 through 2007 and stronger international profits, partially offset by the expiration of the research and development credit on December 31, 2009.
 
Provision for Income Tax es (dollars in millions)
   
Fiscal
2009
  
% Change
2009 to 2008
  
Fiscal
2008
  
% Change
2008 to 2007
  
Fiscal
2007
 
Provision $315.0  52% $206.7  (7)% $223.4 
Percentage of total revenue  11%     6%     7%
Effective tax rate  45%     19%     24%

Our effective tax rate increased approximately twenty-six26 percentage points during fiscal 2009 as compared to fiscal 2008. The increase was primarily due to a one-time charge that was related to our acquisition of Omniture. The charge wasrepresented the tax cost of inter-company transactions necessary to license certain Omniture assets to Adobe’s trading companies so that Omniture’s services can be offered to customers from Adobe companies.
 
Our effective tax rate decreased approximately five percentage points during fiscal 2008 as compared to fiscal 2007. The decrease was primarily related to the completion in the third quarter of fiscal 2008 of a U.S. income tax examination covering our fiscal years 2001 through 2004, a refund of foreign taxes from our fiscal years 2000 through 2002 following a foreign tax court judgment and stronger international profits for fiscal 2008 offset in part by an increase due to the tax benefit for the reinstatement of the research and development credit relating to fiscal 2006 in the first quarter of fiscal 2007.

In December 2010, the United States Congress passed an extension of the federal research and development tax credit through December 31, 2011. As a result, we expect that our income tax provision for the first quarter of fiscal 2011 will include a discrete tax benefit which will reduce our effective tax rate for the quarter and to a lesser extent the effective annual tax rate.
Accounting for Uncertainty in Income Taxes
The gross liability for unrecognized tax benefits at December 3, 2010 was $156.9 million, exclusive of $15.4 million of interest and penalties.
In October 2010, a U.S. income tax examination covering our fiscal years 2005 through 2007 was completed. Our accrued tax and interest related to these years was $59 million and was previously reported in long-term income taxes. We paid $20 million in conjunction with the aforementioned resolution. A net income statement tax benefit in the fourth quarter of fiscal 2010 of $39 million resulted.
The timing of the resolution of income tax examinations is highly uncertain as are the amounts and timing of tax payments that are part of any audit settlement process. These events could cause large fluctuations in the balance sheet classification of current and non-current assets and liabilities. We believe that before the end of fiscal 2011, it is reasonably possible that either certain audits will conclude or statutes of limitations on certain income tax examination periods will expire, or both. Given the uncertainties described above, we can only determine a range of estimated potential decreases in underlying unrecognized tax benefits ranging from $0 to approximately $5 million. 
LIQUIDITY AND CAPITAL RESOURCES
 
This data should be read in conjunction with theour Consolidated Statements of Cash Flows.
 
(in millions)  
Fiscal
2009
   
Fiscal
2008
   
Fiscal
2010
   
Fiscal
2009
 
Cash, cash equivalents and short-term investments
 $1,904.5  $2,019.2 
Cash and cash equivalents
 $749.9  $999.5 
Short-term investments
 $1,718.1  $905.0 
Working capital
 $1,629.1  $1,972.5  $2,148.0  $1,629.1 
Stockholders’ equity
 $4,890.6  $4,410.4  $5,192.4  $4,890.6 

    Summary
A summary of our cash flows is as follows (in millions):follows:
 
   
Fiscal
2009
   
Fiscal
2008
   
Fiscal
2007
 
Net cash provided by operating activities
 $1,117.7  $1,280.7  $1,441.1 
Net cash (used for) provided by investing activities
  (1,497.1)  (304.7)  81.5 
Net cash provided by (used for) financing activities
  477.7   (1,021.6)  (1,350.4)
Effect of foreign currency exchange rates on cash and cash equivalents  14.7   (14.4)  1.7 
Net increase (decrease) in cash and cash equivalents
 $113.0  $(60.0) $173.9 
(in millions)  
Fiscal
2010
   
Fiscal
2009
   
Fiscal
2008
 
Net cash provided by operating activities
 $1,113.0  $1,117.8  $1,280.7 
Net cash used for investing activities
  (1,159.3)  (1,497.1)  (304.7)
Net cash (used for) provided by financing activities
  (215.3)  477.6   (1,021.6)
Effect of foreign currency exchange rates on cash and cash equivalents  12.0   14.7   (14.4)
Net (decrease) increase in cash and cash equivalents
 $(249.6) $113.0  $(60.0)
 
Our primary source of cash is receipts from revenue. The primary uses of cash are payroll related expenses; general operating expenses including marketing, travel and office rent; and cost of product revenue. Another sourceOther sources of cash isare proceeds from the exercise of employee options and participation in the employee stock purchase plan (“ESPP”).ESPP. Another use of cash is our stock repurchase program, which is described below.
 
Cash flows from operating activities
 
NetFor fiscal 2010, net cash provided by operating activities of $1.1 billion was primarily comprised of net income plus the net effect of non-cash items. The primary working capital sources of cash were net income coupled with increases in accrued expenses and deferred revenue. Accrued expenses increased primarily due to amounts due under our fiscal 2010 annual incentive plan and interest on our Notes both of which will be paid in the first quarter of fiscal 2011. During fiscal 2010, we made our first semi-annual interest payment associated with our Notes totaling $31.1 million. Increases in deferred revenue related primarily to activity from our acquisition of Omniture, the related renewal of calendar-year based contracts in addition to increases in maintenance and support orders and royalty revenue deferrals related to changes in cust omer billing terms.
The primary working capital uses of cash were increases in trade receivables, prepaid expenses and other current assets as well as decreases in taxes payable, accrued restructuring and trade payables. Trade receivables increased as a result of products shipped and billed during the latter half of the fourth quarter of fiscal 2010 as a result of the launch of Acrobat X and slower receivable payments pertaining to Omniture services. Increases in prepaid expenses and other current assets

related primarily to higher valuations on our cash flow and balance sheet hedges due to the strengthening of the U.S. dollar. Income taxes payable decreased primarily due to payments of approximately $200.0 million for tax liabilities associated with the repatriation of undistributed foreign earnings as well as a $20.0 million settlement of an IRS exam in the fourth quarter of fiscal 2010. Accrued restructuring decreased primarily due to payments made related to the fiscal 2009 restructuring plan that was initiated in the fourth quarter of fiscal 2009 in addition to adjustments made to previously recorded estimates, offset in part by new charges.
For fiscal 2009, net cash provided by operating activities of $1.1 billion was primarily comprised of net income plus the net effect of non-cash expenses. The primary working capital sources of cash were net income coupled with decreases in trade receivables, prepaid expenses and other current assets and increases in income taxes payable. Trade receivables decreased primarily from CS4 revenue that was shipped in the latter half of the fourth quarter of fiscal 2008 and collected during the first quarter of fiscal 2009, in addition to lower overall gross revenue and improved collections.

The primary working capital uses of cash were decreases in accrued expenses, deferred revenue, trade payables and accrued restructuring. Accrued expenses decreased primarily due to payments for employee bonuses and commissions related to fiscal 2008. Decreases in deferred revenue related primarily to deferred revenue that was recognized in the first quarter of fiscal 2009 associated with our free of charge upgrades for CS4 and Adobe Photoshop Lightroom products, as well as declines in maintenance and support orders. Accrued restructuring decreased primarily due to payments related to the 2008 restructuring program that was initiated in the fourth quarter of fiscal 2008, offset in part by new charges related to our 2009 restructuring program and acquisition of Omniture.
 
NetFor fiscal 2008, net cash provided by operating activities of $1.3 billion for fiscal 2008, was primarily comprised of net income plus the net effect of non-cash expenses. The primary working capital sources of cash were increases in net income, deferred revenue, accrued restructuring and trade payables. Increases in deferred revenue related to maintenance and support and free of charge upgrade plan purchases which offset in part, decreases in deferred revenue related to royalties. Accrued restructuring costs increased due to the restructuring program initiated in the fourth quarter of fiscal 2008 offset in part by payments of facility costs during fiscal 2008 associated with the Macromedia acquisition. See Note 11 of our Notes to Consolidated Financial Statements for information regarding our restructuringrestruct uring charges.
 
The primary working capital uses of cash were increases in trade receivables and prepaid expenses and other current assets coupled with decreases in income taxes payable and accrued expenses. Trade receivables increased primarily as a result of high sales of our CS4 family of products at the end of fiscal 2008.  Income taxes payable decreased primarily due to payments made as the result of the completion of a U.S. income tax examination covering our fiscal years 2001 through 2004. Accrued expenses decreased primarily due to payments for employee bonuses and profit sharing offset in part by increases in royalty accruals and charitable contributions.
 
Net cash provided by operating activities of $1.4 billion for fiscal 2007, was primarily comprised of net income, net of non-cash related expenses.

The primary working capital sources of cash for fiscal 2007 were increases in net income, accrued expenses, income taxes payable, deferred revenue and trade payables coupled with decreases in trade receivables and prepaid expenses and other current assets. Net changes in accrued expenses was primarily attributable to increases in accrued bonuses and accrued localization costs related to the localization of our CS3 family of products during fiscal 2007. Income taxes payable increased due to overall increased taxable income. Increases to deferred revenue related primarily to deferred maintenance and service revenue due to strong upgrade plan sales in the fourth quarter of fiscal 2007 for our CS3 family of products and related individual creative products. The decrease in trade receivables was due to collections in the first quarter of fiscal 2007 related to high Acrobat 8 sales at the end of fiscal 2006 and strong collections during the third quarter of fiscal 2007 resulting from shipments of our CS3 family of products.
The primary working capital use of cash in fiscal 2007 was a decrease in accrued restructuring costs which was primarily due to payments for facility and severance costs for fiscal 2007.
Cash flows from investing activities
 
NetFor fiscal 2010, net cash used for investing activities of $1.2 billion was primarily due to purchases of short-term investments, offset in part by maturities and sales of short-term investments. Other uses of cash during fiscal 2010 represented purchases of property and equipment and long-term investments and other assets and the acquisition of Day. These uses of cash were offset in part by proceeds from the sale of equipment under our sale lease-back transaction and the sale of long-term investments and other assets. See Note 16 of our Notes to Consolidated Financial Statements for information regarding our sale lease-back transaction.
For fiscal 2009, net cash used for investing activities of $1.5 billion for fiscal 2009, was primarily due to the acquisition of Omniture, purchases of short-term investments and property and equipment, offset in part by maturities and sales of short-term investments. Purchases of long-term investments and other assets during fiscal 2009 were less than fiscal 2008 primarily due to $56.0 million paid in the third quarter of fiscal 2008 for future licensing rights acquired through certain technology licensing arrangements which did not recur in fiscal 2009.
 
NetFor fiscal 2008, net cash fromused for investing activities changed from cash provided for fiscal 2007 of $81.5 million to cash used in fiscal 2008 of $304.7 million was primarily due to purchases of short-term investments offset in part by maturities and sales of short-term investments. Other uses of cash during fiscal 2008 represented purchases of property and equipment, long-term investments and other assets and one business combination offset in part by proceeds from the sale of other investments in equity securities. The uses associated with the purchase of long-term investments and other assets related primarily to cash paid for future licensing rights acquired through certain technology licensing arrangements totaling $56.0 million in fiscal 2008.
 

Cash flows from financing activities
In February 2010, we issued $600.0 million of 3.25% senior notes due February 1, 2015 and $900.0 million of 4.75% senior notes due February 1, 2020. Our proceeds were approximately $1.5 billion and were net of an issuance discount of $6.6 million. The primary sourcesNotes rank equally with our other unsecured and unsubordinated indebtedness. In addition, we incurred issuance costs of cash from investment activities during fiscal 2007 were salesapproximately $10.7 million. Both the discount and maturitiesissuance costs are being amortized to interest expense over the respective terms of short-term investments offsetthe Notes using the effective interest method. Interest is payable semi-annually, in part by purchases of short-term investments.arrears, on February 1 and August 1, commencing on August 1, 2010. The proceeds from this offering are available for general corporate purposes. As of December 3, 2010, the sales of short-term investments were primarily used for stock repurchases. Uses of cash during fiscal 2007amount outstanding under the Notes was $1.5 billion, which is included purchases of property and equipment, purchases of long-term investments and other assets which related primarily to the technology licensing arrangements that occurred during the second quarter of fiscal 2007, the completion of two business combinations and one asset acquisition in fiscal 2007, and the purchase of a portion of the lease receivable totaling $80.4 million associated withlo ng-term liabilities on our lease extension for the Almaden tower lease.Consolidated Balance Sheets. See Note 17 of our Notes to Consolidated Financial Statements for further information regarding this lease extension.more detailed information.
 
Cash flowsOn February 1, 2010, we used $1.0 billion of the proceeds from the Notes offering to pay the outstanding balance on our credit facility, and as of December 3, 2010, this facility has no outstanding balance. We are in compliance with all of our covenants under our credit facility and the entire $1.0 billion credit line remains available for borrowing.
Net cash from financing activities changed from cash provided for in fiscal 2009 of $477.6 million to cash used in fiscal 2010 of $215.3 million, primarily due to payment of the outstanding balance on our credit facility and treasury stock repurchases offset in part by proceeds from our Notes and treasury stock issuances. See sections entitled “Stock Repurchase Program I” and “Stock Repurchase Program II” discussed below.
 
Net cash from financing activities changed from cash used in fiscal 2008 of $1.0 billion to cash provided for in fiscal 2009 of $477.7$477.6 million, primarily due to additional borrowing under our credit agreement of $650.0 million and lower purchases of treasury stock, offset in part by proceeds related to the issuance of treasury stock(. See sections entitled “Stock Repurchase Program I” and “Stock Repurchase Program II” discussed below).below.
Net cash used for financing activities decreased $328.8 million for a total of $1.0 billion in fiscal 2008 as compared to fiscal 2007, primarily due to net borrowings under our credit agreement of $350.0 million. Additionally, we had lower purchases of treasury stock when compared to the prior year (See sections entitled “Stock Repurchase Program I” and “Stock Repurchase Program II” discussed below), offset in part by lower proceeds related to the issuance of treasury stock.
 
We expect to continue our investing activities, including short-term and long-term investments, venture capital, facilities expansion and purchases of computer systems for research and development, sales and marketing, product support and administrative staff. Furthermore, cash reserves may be used to repurchase stock under our stock repurchase programsprogram and to strategically acquire software companies, products or technologies that are complementary to our business.
Acquisition of Day
On October 28, 2010, we completed our acquisition of Day, a provider of WCM solutions that leading global enterprises rely on for Web 2.0 content application and content infrastructure, based in Basel, Switzerland and Boston, Massachusetts. Under the terms of the agreement, we completed our public tender offer to acquire all of the publicly held registered shares of Day for 139 Swiss Francs per share in cash in a transaction valued at approximately $248.3 million on a fully diluted equity-value basis. In order to hedge the economic exposure related to this acquisition, we entered into a forward contract to purchase 254.7 million Swiss Francs for $242.5 million U.S. dollars that matured near the closing date of the acquisition. Upon maturity of the forward contract, we recorded a $20.8 million gain to interest and other incom e (expense), net. This forward contract is accounted for as a separate transaction apart from the acquisition. Following the closing, we integrated Day as a product line within our Enterprise segment for financial reporting purposes.

Restructuring
During the past several years, we have initiated various restructuring plans. Currently, we have the following four active restructuring plans, two of which were the result of large acquisitions:

·  
Fiscal 2009 Restructuring Plan
·  
Fiscal 2008 Restructuring Plan
·  
Omniture Restructuring Plan
·  
Macromedia Restructuring Plan
During fiscal 2010, we have accrued total restructuring charges of approximately $16.4 million of which approximately $2.6 million related to ongoing termination benefits and contract terminations which are expected to be paid during the first quarter of fiscal 2011. The Boardremaining $13.8 million related to the cost of Directors has approved aclosing redundant facilities expansion for our operations in India,and are expected to be paid under contract through fiscal 2021 of which may includeover 70% will be paid through 2013. During fiscal 2010, we made payments related to the purchaseabove restructuring plans totaling approximately $49.9 million which consisted of landapproximately $42.3 million related to termination benefits and buildings.contract terminations and approximately $7.6 million related to the cost of closing redundant facilities.
 

Acquisition of Omniture
    On October 23, 2009, we completed the acquisition of Omniture, an industry leader in Web analytics and online business optimization based in Orem, Utah for approximately $1.8 billion. Under the terms of the agreement, we completed our tender offer to acquire all of the outstanding shares of Omniture common stock at a price of $21.50 per share, net to the seller in cash, without interest. We expect to incur significant incremental costs, such as direct costs related to the acquisition and costs associated with restructuring our operations. We believe that our existing cash and cash equivalents, short-term investments and cash generated from operations will be sufficient to meet these cash outlays.

Restructuring

On November 10, 2009, we initiated a restructuring plan to appropriately align our costs in connection with our fiscal 2010 operating plan impacting up to approximately 630 full-time positions worldwide. In connection with this restructuring plan, in the fourth quarter ofDuring fiscal 2009, we recordedaccrued total restructuring charges of approximately $25.5$44.7 million of which approximately $31.0 million related to ongoing termination benefits for the elimination of approximately 340 of these full-time positions worldwide. As of November 27, 2009, approximately $2.5 million was paid. The remaining accrual associated with these ongoing termination benefits is expected to beand contract terminations which were substantially paid during fiscal 2010. The restructuring activities related to this program are only to those employees and facilities that were associated with Adobe prior to the acquisition of Omniture on October 23, 2009.

Beginning in the first quarter of fiscal 2010, we expect to record approximately $15remaining $13.7 million to $18 million primarily related to the consolidationcost of leasedclosing redundant facilities and upthat are expected to approximately $26 million related to employee severance arrangements for the elimination of the remaining full-time positions worldwide. We expect to accrue the facility related liabilities beginning in the first quarter of fiscal 2010 and pay these liabilitiesbe paid through fiscal 2021 based on current lease terms. Substantially all of these charges will result in cash expenditures.
    We completed our acquisition of Omniture on October 23, 2009.  In the fourth quarter of2013. During fiscal 2009, we initiated a plan to restructure the pre-merger operations of Omniture to eliminate certain duplicative activities, focus our resources on future growth opportunities and reduce our cost structure. In connection with this restructuring plan, we accrued a total of approximately $10.6 million in costs related to termination benefits for the elimination of approximately 100 regular positions and for the closure of duplicative facilities. We also accrued approximately $0.2 million in costsmade payments related to the cancellation of certain contracts associated with the wind-down of subsidiaries and other service contracts held by Omniture. These costs were recorded as a part of the purchase price allocation, as discussed in Note 2 of our Notes to Consolidated Financial Statements, and have been accrued for as of November 27, 2009. We expect to pay the termination benefits and facility related liabilities through fiscal 2010 and fiscal 2013, respectively.
Additionally,above restructuring plans totaling approximately $1.5$49.7 million of restructuring costs related to facilities were included in the liabilities assumed by us upon acquisition of Omniture on October 23, 2009.

In the fourth quarter of fiscal 2008, we initiated a restructuring program, consisting of reductions in workforcewhich consisted of approximately 560 full-time positions globally and the consolidation of facilities, in order to reduce our operating costs and focus our resources on key strategic priorities. In connection with this restructuring program, we recorded restructuring charges in the fourth quarter of fiscal 2008 totaling $29.2$37.6 million related to termination benefits forand contract terminations and approximately $12.1 million related to the eliminationcost of approximately 460 of the 560 full-time positions globally.closing redundant facilities.
 
During fiscal 2009, we continued to implement restructuring activities under this program. We vacated approximately 89,000 square feet of research and development and sales facilities in the U.S., the United Kingdom and Canada.  We accrued $8.5 million for the fair value of our future contractual obligations under these operating leases using our credit-adjusted risk-free interest rate, estimated at approximately 6% as of the date we ceased to use the leased properties. This amount is net of the fair value of future estimated sublease income of approximately $4.4 million. We also recorded charges of $6.7 million for ongoing termination benefits for the elimination of substantially all of the remaining 100 full-time positions expected to be terminated. We have paid substantially all of the accrued termination benefits during fiscal 2009 with and expect to pay the remaining amounts in fiscal 2010. We expect to pay facilities-related liabilities through fiscal 2013.
    We believe that our existing cash and cash equivalents, short-term investments and cash generated from operations will be sufficient to meet the cash outlays for the restructuring changes described above.

Other Liquidity and Capital Resources Considerations                                                                                                
 
Our existing cash, cash equivalents and investment balances may further declinefluctuate during fiscal 2010 in the event of a further weakening of the economy or2011 due to changes in our planned cash outlay, including changes in incremental costs such as direct and integration costs related to the acquisition.our acquisitions. Cash from operations could also be affected by various risks and uncertainties, including, but not limited to the risks detailed in Part I, Item 1A titled “Risk Factors.” However, based on our current business plan and revenue prospects, we believe that our existing balances, and our anticipated cash flows from operations and our available credit facility will be sufficient to meet our working capital and operating resource expenditure requirements for the next twelve months. At November 27, 2009,
As of December 3, 2010, the amount outstanding under the Notes was $1.5 billion. On February 1, 2010, we used $1.0 billion of the proceeds from this offering to pay the outstanding balance on our existingcredit facility. The remainder of the proceeds from the Notes are available for general corporate purposes. There is no outstanding balance under our credit facility isand the entire $1.0 billion and we have borrowed against the entire amount. See Note 18 of our Notes to Consolidated Financial Statementscredit line remains available for further information regarding our credit agreement.borrowing.
 
We use professional investment management firms to manage a large portion of our invested cash. External investment firms managed, on average, 50%79% of our consolidated invested balances during the fourth quarter of fiscal 2009. Within the U.S., the portfolio is invested primarily in money market funds for working capital purposes. Outside of the U.S., our2010. The fixed income portfolio is primarily invested in U.S. Treasury securities, U.S. agency securities, municipal securities, corporate bonds and foreign government securities.
 
Stock Repurchase Program I

To facilitate our stock repurchase program, designed to return value to our stockholders and minimize dilution from stock issuances, we repurchase shares in the open market and also enter into structured repurchases with third-parties.
 
Authorization to repurchase shares to cover on-going dilution iswas not subject to expiration. However, this repurchase program iswas limited to covering net dilution from stock issuances and iswas subject to business conditions and cash flow requirements as determined by our Board of Directors from time to time.
 
During the third quarter of fiscal 2010, our Board of Directors approved an amendment to our stock repurchase program authorized in April 2007 from a non-expiring share-based authority to a time-constrained dollar-based authority. As part of this amendment, the Board of Directors granted authority to repurchase up to $1.6 billion in common stock through the end of fiscal 2012. This amended program did not affect the $250.0 million structured stock repurchase agreement entered into during March 2010. As of December 3, 2010, no prepayments remain under that agreement.
During fiscal 2010, 2009 2008 and 20072008 we entered into several structured repurchase agreements with large financial institutions, whereupon we provided the financial institutions with prepayments of $850.0 million, $350.0 million and $525.0 million, respectively. Of the $850.0 million of prepayments during fiscal 2010, $250.0 million was under the stock repurchase program prior to the program amendment and $1.1the remaining $600.0 million was under the amended $1.6 billion respectively.time-constrained dollar-based authority. We entered into these agreements in order to take advantage of repurchasing shares at a guaranteed discount to the Volume Weighted Average Price (“VWAP”) of our common stock over a specified period of time. We only enter into such transactions when the discount that we receive is higher than the foregone return on our cashcas h prepayments to the financial institutions. There were no explicit commissions or fees on these structured repurchases. Under the terms of the agreements, there is no requirement for the financial institutions to return any portion of the prepayment to us.
 
The financial institutions agree to deliver shares to us at monthly intervals during the contract term. The parameters used to calculate the number of shares deliverable are: the total notional amount of the contract, the number of trading days in the contract, the number of trading days in the interval, and the average VWAP of our stock during the interval less the agreed upon discount. During fiscal 2010, we repurchased approximately 31.2 million shares at an average price of $29.19 through structured repurchase agreements entered into during fiscal 2009 and fiscal 2010. During fiscal 2009, we repurchased approximately 15.2 million shares at an average price per share of $27.89 through structured repurchase agreements entered into during fiscal 2008 and fiscal 2009. During fiscal 2008, we repurchased 22.4 million shares at an averagea verage price of $36.26 through structured repurchase agreements which included prepayments from fiscal 2007. During fiscal 2007, we repurchased 22.0 million shares at an average price of $40.04 through structured repurchase agreements which included prepayments from fiscal 2006.
 

During fiscal 2008, we also repurchased 3.6 million shares at an average price of $36.41 in open market transactions.
 
For fiscal 2010, 2009 2008 and 2007,2008, the prepayments were classified as treasury stock on our Consolidated Balance Sheets at the payment date, though only shares physically delivered to us by December 3, 2010, November 27, 2009 and November 28, 2008 and November 30, 2007 were excluded from the denominator in the computation of earnings per share. As of November 27, 2009 and November 28, 2008, approximately $59.9 million and $134.7 million, respectively, of up-front paymentsDecember 3, 2010, no prepayments remained under the agreements. As of November 27, 2009, approximately $59.9 million of prepayments remained under the agreements.
Subsequent to December 3, 2010, as part of our $1.6 billion stock repurchase program, we entered into a structured stock repurchase agreement with a large financial institution whereupon we provided them with a prepayment of $125.0 million. This amount will be classified as treasury stock on our Consolidated Balance Sheets. Upon completion of the $125.0 million stock repurchase agreement, $875.0 million remains under our time-constrained dollar-based authority. See Note 14 and 21 of our Notes to Consolidated Financial Statements for further discussion of our stock repurchase programs.
 
See Item 5, Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities for share repurchases during the quarter ended November 27, 2009.December 3, 2010.
 
Stock Repurchase Program II
 
Under this stock repurchase program, we had authorization to repurchase an aggregate of 50.0 million shares of our common stock. From the inception of the 50.0 million share authorization under this program, we provided prepayments of $1.9 billion under structured share repurchase agreements to large financial institutions. During the third quarter of fiscal 2008, the remaining authorized number of shares were repurchased.
 

During fiscal 2008, we provided prepayments of $1.0 billion and repurchased 31.9 million shares under these structured agreements at an average price of $37.15. During fiscal 2007, we provided prepayments of $850.0 million under structured share repurchase agreements to large financial institutions. During fiscal 2007, we repurchased 17.7 million shares under these structured agreements at an average price of $40.50 and approximately $133.7 million of up-front payments remained under these agreements as of November 30, 2007.
During fiscal 2008, we also repurchased 0.5 million shares at an average price of $39.79 in open market transactions.

Summary of Stock Repurchases for fiscal 2010, 2009 2008 and 20072008
(in thousands, except average amounts)
 
Board Approval Repurchases  2009  2008  2007  Repurchases   2010   2009    2008 
Date Under the Plan Shares  Average Shares  Average Shares  Average  Under the Plan Shares  Average  Shares  Average  Shares  Average 
December 1997 
From employees(1)
  1  $24.00  5  $34.89  39  $39.24  
From employees(1)
 1 $35.66  1 $24.00  5 $34.89 
 Open market    $  3,554  $36.41    $  Open market  $   $  3,554 $36.41 
 
Structured repurchases(2)
  15,231  $27.89  22,418  $36.26  22,012  $40.04  
Structured repurchases(2)
 9,358 $33.11  15,231 $27.89  22,418 $36.26 
April 2007 
Structured repurchases(2)
    $  31,859  $37.15  17,684  $40.50  
Structured repurchases(2)
  $   $  31,859 $37.15 
 Open market    $  456  $39.79    $  Open market  $   $  456 $39.79 
June 2010 
Structured repurchases(2)
 21,807 $27.51   $   $ 
Total shares    15,232  $27.89  58,292  $36.79  39,735  $40.25    31,166 $29.19  15,232 $27.89  58,292 $36.79 
Total cost   $424,851     $2,144,400     $1,599,214       $909,900    $424,851    $2,144,400    

(1)The repurchases from employees represent shares cancelled when surrendered in lieu of cash payments for the option exercise price or withholding taxes due.
 
(2)Stock repurchase agreements executed with large financial institutions. See “Stock Repurchase Program I” and “Stock Repurchase Program II” above.
 
Off-Balance Sheet Arrangements and Aggregate Contractual Obligations
 
Our principal commitments as of November 27, 2009,December 3, 2010 consist of obligations under operating leases, capital leases, royalty agreements and various service agreements. See Note 1716 of our Notes to Consolidated Financial Statements for additional information regarding our contractual commitments.
 

Contractual Obligations
 
The following table summarizes our contractual obligations as of November 27, 2009December 3, 2010 (in millions):

   Payment Due by Period     Payment Due by Period 
  Total   
Less than
1 year
   1-3 years   3-5 years   
More than
5 years
   Total   
Less than
1 year
   1-3 years   3-5 years   
More than
5 years
 
Notes $1,993.9  $62.3  $124.5  $714.8  $1,092.3 
Operating leases $249.3  $53.2  $74.7  $44.8  $76.6   273.8   61.7   85.6   45.5   81.0 
Capital lease obligations   30.6   9.9   19.9   0.8    
Purchase obligations   210.5   165.5   26.0   6.0   13.0   214.5   175.1   16.0   8.3   15.1 
Debt  1,000.0         1,000.0    
Total  $1,459.8  $218.7  $100.7  $1,050.8  $89.6  $2,512.8  $309.0  $246.0  $769.4  $1,188.4 

In February 2010, we issued $600.0 million of 3.25% senior notes due February 1, 2015 and $900.0 million of 4.75% senior notes due February 1, 2020. As of November 27, 2009, the principalwe had an outstanding under the credit agreement wasfacility of $1.0 billion which we repaid on February 1, 2010 using the proceeds from the Notes. Interest on the Notes is duepayable semi-annually, in full no later thanarrears on February 16, 2013. Interest associated with this1 and August 1, commencing on August 1, 2010. In August 2010, we made our first semi-annual interest of $31.1 million.
In June 2010, we entered into a sale-leaseback agreement cannot be estimated with certainty byto sell equipment totaling $32.2 million and leaseback the same equipment over a period throughout the term since it is based onof 43 months. This transaction was classified as a fluctuating interest rate calculation. capital lease obligation and recorded at fair value.
Our credit facility contains a financial covenant requiring us not to exceed a certain maximum leverage ratio.
Our leases for the East and West Towers and the Almaden Tower are both subject to standard covenants including certain financial ratios as defined in the lease agreements that are reported to the lessors quarterly. As of November 27, 2009,December 3, 2010, we were in compliance with all of our covenants. Our Notes do not contain any financial covenants. We believe these covenants will not impact our credit or cash in the coming fiscal year or restrict our ability to execute our business plan.
 
Under the terms of our credit agreement and lease agreements, we are not prohibited from paying cash dividends unless payment would trigger an event of default or one currently exists.
 

The gross liability for unrecognized tax benefits at November 27, 2009December 3, 2010 was $218.0$156.9 million, exclusive of interest and penalties.
The timing of the resolution of income tax examinations is highly uncertain as are the amounts and timing of tax payments that are part of any audit settlement process. These events could cause large fluctuations in the balance sheet classification of current and non-current assets and liabilities. We believe that before the end of fiscal 2010,2011, it is reasonably possible that either certain audits will conclude or statutes of limitations on certain income tax examination periods will expire, or both. Given the uncertainties described above, we can only determine a range of estimated potential decreases in underlying unrecognized tax benefits equal toranging from $0 to approximately $10.0$5 million. These amounts would decrease income tax expense under accounting for income taxes and as a result of the revised accounting guidance for business combinations in fiscal 2010. See Note 1 of our Notes to Consolidated Financial Statements. Under the revised accounting guidance for business combinations, adjustments to acquired income tax liabilities (including adjustments for acquisitions completed prior to the effective date) that are recorded subsequent to the acquisition date will be recognized in income from continuing operations, with certain exceptions, if such changes occur after the measurement period.
 
Royalties
 
We have certain royalty commitments associated with the shipment and licensing of certain products. Royalty expense is generally based on a dollar amount per unit shipped or a percentage of the underlying revenue.
 
Guarantees
 
The lease agreements for our corporate headquarters provide for residual value guarantees. The fair value of a residual value guarantee in lease agreements entered into after December 31, 2002, must be recognized as a liability on our Consolidated Balance Sheets. As such, we recognized $5.2 million and $3.0 million in liabilities, related to the extended East and West Towers and Almaden Tower leases, respectively. These liabilities are recorded in other long-term liabilities with the offsetting entry recorded as prepaid rent in other assets. The balance will be amortized to our Consolidated Statements of Income over the life of the leases. As of December 3, 2010 and November 27, 2009, the unamortized portion of the fair value of the residual value guarantees remaining in other long-term liabilities and prepaid rent was $0.7 milli on and $1.3 million.million, respectively.
 
Indemnifications
 
In the normal course of business, we provide indemnifications of varying scope to customers against claims of intellectual property infringement made by third-partiesthird parties arising from the use of our products. Historically, costs related to

these indemnification provisions have not been significant and we are unable to estimate the maximum potential impact of these indemnification provisions on our future results of operations.
 
To the extent permitted under Delaware law, we have agreements whereby we indemnify our directors and officers for certain events or occurrences while the director or officer is, or was serving, at our request in such capacity. The indemnification period covers all pertinent events and occurrences during the director’s or officer’s lifetime. The maximum potential amount of future payments we could be required to make under these indemnification agreements is unlimited; however, we have director and officer insurance coverage that limits our exposure and enables us to recover a portion of any future amounts paid. We believe the estimated fair value of these indemnification agreements in excess of applicable insurance coverage is minimal.
 
During fiscal 2010, our limited partnership interest in Adobe Ventures was dissolved and all remaining assets were distributed to the partners. As part of ourthis limited partnership interests in Adobe Ventures,interest, we have provided a general indemnification to Granite Ventures, an independent venture capital firm and sole general partner of Adobe Ventures, for certain events or occurrences while Granite Ventures is, or was serving at our request in such capacity provided that Granite Ventures actsacted in good faith on behalf of the partnership. We are unable to develop an estimate of the maximum potential amount of future payments that could potentially result from any hypothetical future claim, but believe the risk of having to make any payments under this general indemnification to be remote.
 
Recent Accounting Pronouncements
See Note 1 of our Notes to Consolidated Financial Statements for information regarding the effect of new accounting pronouncements on our financial statements.

 
All market risk sensitive instruments were entered into for non-trading purposes.
 
Foreign Currency Risk
 
Foreign Currency Hedging Instruments
 
In countries outside the U.S., we transact business in U.S. dollars and in various other currencies. In Europe and Japan, transactions that areTransactions denominated in Euro, Yen and Yen, respectively, areBritish Pounds subject to exposure from movements in exchange rates. We hedge our net recognized foreign currency assets and liabilities with foreign exchange forward contracts to reduce the risk that our earnings and cash flows will be adversely affected by changes in exchange rates. We may use foreign exchange option or forward contracts for Euro- , Yen-, or Yen-denominatedBritish Pound-denominated revenue.
 
In fiscal 2010, 2009 2008 and 2007,2008, our revenue exposures were 542.9 million Euro, 504.3 million Euros,Euro and 628.2 million Euros and 595.5 million Euros,Euro, respectively. In fiscal 2010, 2009 2008 and 2007,2008, our revenue exposures were 35.6 billion Yen, 30.3 billion Yen and 36.8 billion Yen, and 35.5 billion Yen, respectively. We began hedging British Pound transactions in 2010. Revenue exposures were 123.9 million British Pounds for fiscal 2010.
 
Our European operating expenses are primarily in Euro and our Japanese operating expenses are in Yen, which mitigates a portion of the exposure related to Euro and Yen denominated product revenue. In addition, we hedge firmly committed transactions using forward contracts. These contracts do subject us to risk of accounting gains and losses; however, the gains and losses on these contracts largely offset gains and losses on the assets, liabilities and transactions being hedged. We also hedge a percentage of forecasted international revenue with purchased option contracts and forward contracts. Our revenue hedging policy is intended to help mitigate the impact on our forecasted revenue due to foreign currency exchange rate movements. As of November 27, 2009,December 3, 2010, the total absolute value of outstanding contracts were $510.4was $1,035.8 million which includedin cluded the notional equivalent of $283.9$570.1 million in Euro, 182.1$222.6 million in Yen and $44.4$243.1 million in other foreign currencies. These hedges are foreign currency forward exchange contracts which hedged our balance sheet exposures and purchased put option contracts which hedged our forecasted revenue. As of November 27, 2009,December 3, 2010, all contracts were set to expire at various times through July 2010.June 2011. The bank counterparties in these contracts expose us to credit-related losses in the event of their nonperformance. However, to mitigate that risk, we only contract with counterparties who meet our minimum requirements under our counterparty risk assessment process. In addition, our hedging policy establishes maximum limits for each counterparty.
 
In addition, we also have long-term investment exposures consisting of the capitalization and retained earnings in our non-USD functional currency foreign subsidiaries. As of December 3, 2010 and November 27, 2009, and November 28, 2008, this long-term investment exposure totaled a notional equivalent of $228.8$387.6 million and $149.1$228.8 million, respectively. At this time, we do not hedge these long-term investment exposures.
 
Economic Hedging—Hedges of Forecasted Transactions
 
We may use foreign exchange option contracts or forward contracts to hedge certain operational (“cash flow”) exposures resulting from changes in foreign currency exchange rates. These foreign exchange contracts, carried at fair value, may have maturities between one and twelve months. Such cash flow exposures result from portions of our forecasted

revenue denominated in currencies other than the U.S. dollar, primarily the Euro, Yen, and the Japanese Yen.British Pound. We enter into these foreign exchange contracts to hedge forecasted product licensing revenue in the normal course of business and accordingly, they are not speculative in nature.
 
We record changes in the intrinsic value of these cash flow hedges in accumulated other comprehensive income, until the forecasted transaction occurs. When the forecasted transaction occurs, we reclassify the related gain or loss on the cash flow hedge to revenue. In the event the underlying forecasted transaction does not occur, or it becomes probable that it will not occur, we reclassify the gain or loss on the related cash flow hedge from accumulated other comprehensive income to interest and other income, net on our Consolidated Statements of Income at that time. For the fiscal year ended November 27, 2009,December 3, 2010, there were no such net gains or losses recognized in other income relating to hedges of forecasted transactions that did not occur.
 
See Note 5 of our Notes to Consolidated Financial Statements for information regarding our hedging activities.
 
Balance Sheet Hedging—Hedging of Foreign Currency Assets and Liabilities
 
We hedge our net recognized foreign currency assets and liabilities with foreign exchange forward contracts to reduce the risk that our earnings and cash flows will be adversely affected by changes in foreign currency exchange rates. These derivative instruments hedge assets and liabilities that are denominated in foreign currencies and are carried at fair value with

changes in the fair value recorded as interest and other income, net. These derivative instruments do not subject us to material balance sheet risk due to exchange rate movements because gains and losses on these derivatives are intended to offset gains and losses on the assets and liabilities being hedged. At November 27, 2009,December 3, 2010, the outstanding balance sheet hedging derivatives had maturities of 90 days or less.
 
A sensitivity analysis was performed on all of our foreign exchange derivatives as of November 27, 2009.December 3, 2010. This sensitivity analysis was based on a modeling technique that measures the hypothetical market value resulting from a 10% shift in the value of exchange rates relative to the U.S. dollar. For option contracts, the Black-Scholes equation model was used. For forward contracts, duration modeling was used where hypothetical changes are made to the spot rates of the currency. A 10% increase in the value of the U.S. dollar (and a corresponding decrease in the value of the hedged foreign currency asset) would lead to an increase in the fair value of our financial hedging instruments by $22.2$56.2 million. Conversely, a 10% decrease in the value of the U.S. dollar would result in a decrease in the fair value of these financial instruments by $12.9$39.5 million.
 
We do not use derivative financial instruments for speculative trading purposes, nor do we hedge our foreign currency exposure in a manner that entirely offsets the effects of changes in foreign exchange rates.
 
As a general rule, we do not use financial instruments to hedge local currency denominated operating expenses in countries where a natural hedge exists. For example, in many countries, revenue from the local currency product licenses substantially offsets the local currency denominated operating expenses. We assess the need to utilize financial instruments to hedge currency exposures, primarily related to operating expenses, on an ongoing basis.
 
We regularly review our hedging program and may as part of this review determine to change our hedging program.
 
See Note 5 of our Notes to Consolidated Financial Statements for information regarding our hedging activities.
 
Interest Rate Risk
 
Short-Term Investments and Fixed Income Securities
 
At November 27, 2009,December 3, 2010, we had debt securities classified as short-term investments of $900.0$1,706.9 million. Changes in interest rates could adversely affect the market value of these investments. The following table separates these investments, based on stated maturities, to show the approximate exposure to interest rates (in millions):
 
Due within one year $387.6  $625.4 
Due within two years  249.9   523.2 
Due within three years  218.6   446.3 
Due after three years  43.9   112.0 
Total $900.0  $1,706.9 

A sensitivity analysis was performed on our investment portfolio as of November 27, 2009.December 3, 2010. The analysis is based on an estimate of the hypothetical changes in market value of the portfolio that would result from an immediate parallel shift in the yield curve of various magnitudes.

The following tables present the hypothetical fair values of our debt securities classified as short-term investments assuming immediate parallel shifts in the yield curve of 50 basis points (“BPS”), 100 BPS and 150 BPS.  The analysis is shown as of December 3, 2010 and November 27, 2009 and November 28, 2008 (dollars in millions):

-150 BPS -100 BPS -50 BPSFair Value 12/3/2010 +50 BPS +100 BPS +150 BPS
1,730.21,726.41,718.91,706.91,694.71,682.61,670.6
      
-150 BPS -100 BPS -50 BPSFair Value 11/27/2009 +50 BPS +100 BPS +150 BPS -100 BPS -50 BPSFair Value 11/27/2009 +50 BPS +100 BPS +150 BPS
910.8909.2905.4900.0893.9888.0882.2909.2905.4900.0893.9888.0882.2
      
-150 BPS -100 BPS -50 BPSFair Value 11/28/2008 +50 BPS +100 BPS +150 BPS
1,145.81,142.31,136.41,129.71,123.01,116.41,109.9
 

Other Market Risk
 
Privately Held Long-Term Investments
 
The privately held companies in which we invest, can still be considered in the start-up or development stages which are inherently risky. The technologies or products these companies have under development are typically in the early stages and may never materialize, which could result in a loss of a substantial part of our initial investment in these companies. The evaluation of privately held companies is based on information that we request from these companies which is not subject to the same disclosure regulations as U.S. publicly traded companies and as such, the basis for these evaluations is subject to the timing and accuracy of the data received from these companies.
 
See Note 4 and Note 8 of our Notes to Consolidated Financial Statements for information regarding our limited partnership interest in Adobe Ventures.
 
Short-Term Investments and Marketable Equity Securities
 
We are exposed to equity price risk on our portfolio of marketable equity securities. As of November 27, 2009,December 3, 2010, our total equity holdings in publicly traded companies were valued at $5.0$11.2 million compared to $3.0$5.0 million at November 28, 2008.27, 2009. The increase was primarily due to the change in the fair value of our equity holdings during fiscal 2009.2010.
 
The following table represents the potential decrease in fair values of our marketable equity securities as of November 27, 2009,December 3, 2010, that are sensitive to changes in the stock market. Fair value deteriorations of 50%, 35% and 15% were selected for illustrative purposes because none is more likely to occur than another.
 
(in millions)  50%   35%   15%   50%   35%   15% 
Marketable equity securities
 $(2.5) $(1.7) $(0.8) $(5.6) $(3.9) $(1.7)


 
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
 
  Page
 7682
 7783
 7884
 7985
 8086
 122127
 
All financial statement schedules have been omitted, since the required information is not applicable or is not present in amounts sufficient to require submission of the schedule, or because the information required is included in the Consolidated Financial Statements and Notes thereto.



CONSOLIDATED BALANCE SHEETS
(In thousands, except par value)
 

  November 27,   November 28,  December 3,  November 27, 
  2009   2008  2010  2009 
ASSETS      ASSETS 
Current assets:            
Cash and cash equivalents $999,487  $886,450  $749,891  $999,487 
Short-term investments  904,986   1,132,752   1,718,124   904,986 
Trade receivables, net of allowances for doubtful accounts of $15,225 and $4,128, respectively  410,879   467,234 
Trade receivables, net of allowances for doubtful accounts of $15,233 and
$15,225, respectively
  554,328   410,879 
Deferred income taxes  77,417   110,713   83,247   77,417 
Prepaid expenses and other current assets  80,855   137,954   110,460   80,855 
Total current assets  2,473,624   2,735,103   3,216,050   2,473,624 
Property and equipment, net  388,132   313,037   448,881   388,132 
Goodwill  3,494,589   2,134,730   3,641,844   3,494,589 
Purchased and other intangibles, net  527,388   214,960   457,263   527,388 
Investment in lease receivable  207,239   207,239   207,239   207,239 
Other assets  191,265   216,529   169,871   191,265 
Total assets  $7,282,237  $5,821,598  $8,141,148  $7,282,237 
                
LIABILITIES AND STOCKHOLDERS’ EQUITY        LIABILITIES AND STOCKHOLDERS’ EQUITY 
Current liabilities:                
Trade payables $58,904  $55,840  $52,432  $58,904 
Accrued expenses  419,646   399,969   564,275   419,646 
Capital lease obligations, current  8,799    
Accrued restructuring  37,793   35,690   8,119   37,793 
Income taxes payable  46,634   27,136   53,715   46,634 
Deferred revenue  281,576   243,964   380,748   281,576 
Total current liabilities  844,553   762,599   1,068,088   844,553 
Long-term liabilities:                
Debt  1,000,000   350,000 
Debt and capital lease obligations, non-current  1,513,662   1,000,000 
Deferred revenue  36,717   31,356   48,929   36,717 
Accrued restructuring  6,921   6,214   8,254   6,921 
Income taxes payable  223,528   123,182   164,713   223,528 
Deferred income taxes  252,486   117,328   103,098   252,486 
Other liabilities  27,464   20,565   42,017   27,464 
Total liabilities  2,391,669   1,411,244   2,948,761   2,391,669 
Commitments and contingencies                
Stockholders’ equity:                
Preferred stock, $0.0001 par value; 2,000 shares authorized; none issued            
Common stock, $0.0001 par value; 900,000 shares authorized; 600,834 shares issued; 522,657 and 526,111shares outstanding, respectively  61   61 
Common stock, $0.0001 par value; 900,000 shares authorized; 600,834 shares issued;
501,897 and 522,657 shares outstanding, respectively
  61   61 
Additional paid-in-capital  2,390,061   2,396,819   2,458,278   2,390,061 
Retained earnings  5,299,914   4,913,406   5,980,914   5,299,914 
Accumulated other comprehensive income  24,446   57,222   17,428   24,446 
Treasury stock, at cost (78,177 and 74,723 shares, respectively), net of re-issuances  (2,823,914)  (2,957,154)
Treasury stock, at cost (98,937 and 78,177 shares, respectively), net of re-issuances  (3,264,294)  (2,823,914)
Total stockholders’ equity  4,890,568   4,410,354   5,192,387   4,890,568 
Total liabilities and stockholders’ equity  $7,282,237  $5,821,598  $8,141,148  $7,282,237 
 

 
See accompanying Notes to Consolidated Financial Statements.


CONSOLIDATED STATEMENTS OF INCOME
(In thousands, except per share data)

   Years Ended    Years Ended 
  
November 27,
2009
   
November 28,
2008
   
November 30,
2007
  
December 3,
2010
  
November 27,
2009
  
November 28,
2008
 
Revenue:                  
Products
 $2,759,391  $3,396,542  $3,019,524  $3,159,161  $2,684,789  $3,354,554 
Subscription
  386,805   74,602   41,988 
Services and support  186,462   183,347   138,357   254,034   186,462   183,347 
Total revenue
  2,945,853   3,579,889   3,157,881   3,800,000   2,945,853   3,579,889 
                        
Cost of revenue:                        
Products
  228,897   266,389   270,818   127,453   180,611   243,180 
Subscription
  195,595   48,286   23,209 
Services and support
  67,835   96,241   83,876   80,454   67,835   96,241 
Total cost of revenue
  296,732   362,630   354,694   403,502   296,732   362,630 
                        
Gross profit
  2,649,121   3,217,259   2,803,187   3,396,498   2,649,121   3,217,259 
                        
Operating expenses:                        
Research and development
  565,141   662,057   613,242   680,332   565,141   662,057 
Sales and marketing
  981,903   1,089,341   984,388   1,244,197   981,903   1,089,341 
General and administrative
  298,749   337,291   274,982   383,499   298,749   337,291 
Restructuring charges
  41,260   32,053   555   23,266   41,260   32,053 
Amortization of purchased intangibles and incomplete technology  71,555   68,246   72,435   72,130   71,555   68,246 
Total operating expenses
  1,958,608   2,188,988   1,945,602   2,403,424   1,958,608   2,188,988 
                        
Operating income
  690,513   1,028,271   857,585   993,074   690,513   1,028,271 
                        
Non-operating income (expense):                        
Interest and other income, net
  31,380   43,847   82,724 
Interest and other income (expense), net
  13,139   31,380   43,847 
Interest expense
  (3,407)  (10,019)  (253)  (56,952)  (3,407)  (10,019)
Investment gains (losses), net
  (16,966)  16,409   7,134   (6,110)  (16,966)  16,409 
Total non-operating income (expense), net
  11,007   50,237   89,605   (49,923)  11,007   50,237 
Income before income taxes
  701,520   1,078,508   947,190   943,151   701,520   1,078,508 
Provision for income taxes
  315,012   206,694   223,383   168,471   315,012   206,694 
Net income
 $386,508  $871,814  $723,807  $774,680  $386,508  $871,814 
Basic net income per share $0.74  $1.62  $1.24  $1.49  $0.74  $1.62 
Shares used in computing basic income per share
  524,470   539,373   584,203 
Shares used to compute basic income per share
  519,045   524,470   539,373 
Diluted net income per share
 $0.73  $1.59  $1.21  $1.47  $0.73  $1.59 
Shares used in computing diluted income per share
  530,610   548,553   598,775 
Shares used to compute diluted income per share
  525,824   530,610   548,553 

 

 

 
See accompanying Notes to Consolidated Financial Statements.


CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY AND COMPREHENSIVE INCOME
 
(In thousands)
 
Common Stock 
Additional
Paid-In
 Retained  
Accumulated
Other
Comprehensive
 Treasury Stock     Common Stock 
Additional
Paid-In
  Retained  
Accumulated
Other
Comprehensive
  Treasury Stock    
Shares Amount Capital Earnings  Income Shares Amount Total Shares Amount Capital  Earnings  Income Shares  Amount  Total 
Balances at December 1, 2006600,834$61$2,451,610 $3,317,785 $6,344 (13,608)$(623,924)$5,151,876 
Comprehensive income:                
Net income
   723,807    723,807 
Other comprehensive income,
net of taxes
    21,604   21,604 
Total comprehensive income,
net of taxes
       745,411 
Re-issuance of treasury stock under stock compensation plans  (298,776)   23,918 814,863 516,087 
Tax benefit from employee stock option plans  66,966     66,966 
Purchase of treasury stock     (39,735) (1,951,527) (1,951,527)
Stock-based compensation  149,987     149,987 
Adjustment to the valuation of Macromedia assumed options  (28,818)     (28,818)
Balances at November 30, 2007600,834$61$2,340,969 $4,041,592 $27,948 (29,425)$(1,760,588)$4,649,982 600,834$61$2,340,969 $4,041,592 $27,948 (29,425)$(1,760,588)$4,649,982 
Comprehensive income:                                    
Net income
   871,814    871,814     871,814       871,814 
Other comprehensive income,
net of taxes
    29,274   29,274 
Other comprehensive income (loss),
net of taxes (Note 14)
      29,274     29,274 
Total comprehensive income,
net of taxes
       901,088            901,088 
Re-issuance of treasury stock under stock compensation plans  (206,984)   12,994 526,149 319,165   (206,984)    12,994  526,149  319,165 
Tax benefit from employee stock option plans  90,360     90,360   90,360         90,360 
Purchase of treasury stock     (58,292) (1,722,715) (1,722,715)       (58,292) (1,722,715) (1,722,715)
Stock-based compensation  172,474     172,474   172,474         172,474 
Balances at November 28, 2008600,834$61$2,396,819 $4,913,406 $57,222 (74,723)$(2,957,154)$4,410,354 600,834$61$2,396,819 $4,913,406 $57,222 (74,723)$(2,957,154)$4,410,354 
Comprehensive income:                                    
Net income
   386,508    386,508     386,508       386,508 
Other comprehensive income,
net of taxes
    (32,776)   (32,776) 
Other comprehensive income (loss),
net of taxes (Note 14)
      (32,776)    (32,776)
Total comprehensive income, net of taxes       353,732            353,732 
Re-issuance of treasury stock under stock compensation plans  (303,688)   11,777 483,254 179,566   (303,688)    11,777  483,254  179,566 
Tax benefit from employee stock option plans  44,381     44,381   44,381         44,381 
Purchase of treasury stock     (15,231) (350,014) (350,014)       (15,231) (350,014) (350,014)
Equity awards assumed for acquisition  84,968     84,968   84,968         84,968 
Stock-based compensation  167,581     167,581   167,581         167,581 
Balances at November 27, 2009600,834$61$2,390,061 $5,299,914 $24,446 (78,177)$(2,823,914)$4,890,568 600,834$61$2,390,061 $5,299,914 $24,446 (78,177)$(2,823,914)$4,890,568 
Comprehensive income:                    
Net income
    774,680       774,680 
Other comprehensive income (loss),
net of taxes (Note 14)
      (7,018)    (7,018)
Total comprehensive income, net of taxes           767,662 
Re-issuance of treasury stock under
stock compensation plans
  (177,099) (93,680)  10,407  410,049  139,270 
Tax benefit from employee stock option
plans
  11,107         11,107 
Purchase of treasury stock       (31,167) (850,020) (850,020)
Equity awards assumed for acquisition  3,264         3,264 
Stock-based compensation  230,945         230,945 
Value of shares in deferred
compensation plan
         (409) (409)
Balances at December 3, 2010600,834$61$2,458,278 $5,980,914 $17,428 (98,937)$(3,264,294)$5,192,387 

 


 

 
See accompanying Notes to Consolidated Financial Statements.



CONSOLIDATED STATEMENTS OF CASH FLOWS

(In thousands)

 
   Years Ended    Years Ended 
  November 27, 2009   November 28, 2008   November 30, 2007  
December 3,
2010
  
November 27,
2009
  
November 28,
2008
 
Cash flows from operating activities:                  
Net income $386,508  $871,814  $723,807  $774,680  $386,508  $871,814 
Adjustments to reconcile net income to net cash provided by operating activities:                        
Depreciation, amortization and accretion  282,423   270,269   315,464   292,738   282,423   270,269 
Stock-based compensation  167,581   172,474   149,987   231,086   167,581   172,474 
Deferred income taxes  49,590   46,584   58,385   (172,329)  49,590   46,584 
Unrealized losses (gains) on investments  11,623   (17,377)  (6,776)  11,517   11,623   (17,377)
Tax benefit from employee stock option plans  44,381   90,360   55,074   11,107   44,381   90,360 
Other non-cash items  4,434   4,784   (176)  3,262   3,315   4,784 
Excess tax benefits from stock-based compensation  (11,980)  (31,983)  (85,050)  (16,430)  (11,980)  (31,983)
Changes in operating assets and liabilities, net of acquired assets and assumed liabilities:                        
Trade receivables, net  172,287   (153,386)  46,332   (134,276)  172,287   (153,386)
Prepaid expenses and other current assets  21,814   (5,584)  6,418   (39,963)  21,814   (5,584)
Trade payables  (13,601)  14,078   3,518   (10,092)  (13,601)  14,078 
Accrued expenses  (53,320)  (13,904)  83,281   127,814   (52,179)  (13,904)
Accrued restructuring  (8,446)  24,330   (13,796)  (26,811)  (8,446)  24,330 
Income taxes payable  109,620   (57,656)  61,448   (48,656)  109,620   (57,656)
Deferred revenue  (45,142)  65,879   43,137   109,348   (45,142)  65,879 
Net cash provided by operating activities  1,117,772   1,280,682   1,441,053   1,112,995   1,117,794   1,280,682 
Cash flows from investing activities:                        
Purchases of short-term investments  (1,307,366)  (2,381,533)  (2,503,147)  (2,600,787)  (1,307,366)  (2,381,533)
Maturities of short-term investments  464,031   1,568,874   516,839   643,614   464,031   1,568,874 
Proceeds from sales of short-term investments  1,057,176   717,076   2,457,347   1,134,365   1,057,176   717,076 
Purchases of property and equipment  (119,592)  (111,792)  (132,075)  (169,642)  (119,592)  (111,792)
Proceeds from sale of property and equipment
  32,151       
Acquisitions, net of cash acquired  (1,582,669)  (3,584)  (75,528)  (193,281)  (1,582,669)  (3,584)
Purchases of long-term investments and other assets  (29,143)  (124,469)  (111,939)  (28,216)  (29,143)  (124,469)
Investment in lease receivable        (80,439)
Issuance costs for credit facility         (856)
Proceeds from sale of long-term investments   17,696   30,747   11,342   20,351   17,696   30,747 
Other  2,771         2,151   2,771    
Net cash (used for) provided by investing activities  (1,497,096)  (304,681)  81,544 
Net cash used for investing activities
  (1,159,294)  (1,497,096)  (304,681)
Cash flows from financing activities:                        
Purchases of treasury stock  (350,013)  (1,722,715)  (1,951,527)  (850,020)  (350,013)  (1,722,715)
Proceeds from issuance of treasury stock  179,566   319,165   516,087   139,270   179,566   319,165 
Excess tax benefits from stock-based compensation  11,980   31,983   85,050   16,430   11,980   31,983 
Proceeds from borrowings on credit facility  650,000   800,000    
Repayments of borrowings on credit facility     (450,000)   
Repayments of acquired debt  (13,875)      
Net cash provided by (used for) financing activities  477,658   (1,021,567)  (1,350,390)
Proceeds from debt
  1,493,439   650,000   800,000 
Repayment of debt and capital lease obligations
  (1,003,719)     (450,000)
Repayment of acquired debt
     (13,897)   
Debt issuance costs
  (10,662)      
Net cash (used for) provided by financing activities  (215,262)  477,636   (1,021,567)
Effect of foreign currency exchange rates on cash and cash equivalents  14,703   (14,406)  1,715   11,965   14,703   (14,406)
Net increase (decrease) in cash and cash equivalents  113,037   (59,972)  173,922 
Net (decrease) increase in cash and cash equivalents
  (249,596)  113,037   (59,972)
Cash and cash equivalents at beginning of year  886,450   946,422   772,500   999,487   886,450   946,422 
Cash and cash equivalents at end of year $999,487  $886,450  $946,422  $749,891  $999,487  $886,450 
Supplemental disclosures:                        
Cash paid for income taxes, net of refunds $105,158  $126,299  $55,236  $389,114  $105,158  $126,299 
Cash paid for interest $2,088  $9,604  $  $34,632  $2,088  $9,604 
Non-cash investing activities:                        
Issuance of common stock and stock awards assumed in business acquisitions $84,968  $  $  $3,264  $84,968  $ 
Property and equipment acquired under capital leases
 $32,151  $  $ 

 
See accompanying Notes to Consolidated Financial Statements.

7985

 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 
Operations
 
Founded in 1982, Adobe Systems Incorporated is one of the largest and most diversified software companies in the world. We offer a line of creative, business, Web and mobile software and services used by creative professionals, knowledge workers, consumers, original equipment manufacturers (“OEMs”), developers, marketers, enterprises and enterprisesconsumers for creating, managing, delivering, optimizing and engaging with compelling content and experiences across multiple operating systems, devices and media. We distribute our products through a network of distributors, value-added resellers (“VARs”), systems integrators, independent software vendors (“ISVs”) and OEMs, directoriginal equipment manufacturers (“OEMs”). We also market and license our software directly to enterprise customers through our sales force and to end users and through our own Website at www.adobe.com. We alsoIn addition, we license our technology to hardware manufacturers, software developers and service providers, and we offer integratedprovide some of our solutions via Software as a Service (“SaaS”), also known as hosted or “cloud-based” offerings. Our software solutions to businesses of all sizes.runs on personal computers (“PC”) and server-based computers, as well as various non-PC and mobile devices, depending on the product. We have operations in the Americas, Europe, Middle East and Africa (“EMEA”) and Asia. Our software runs on personal computers with Microsoft Windows, Apple Mac OS, Linux, UNIX and various non-PC platforms, depending on the product.
 
Basis of Presentation
 
The accompanying Consolidated Financial Statements include those of Adobe and its subsidiaries, after elimination of all intercompany accounts and transactions. We have prepared the accompanying Consolidated Financial Statements in accordance with accounting principles generally accepted in the United States of America (“GAAP”) and pursuant to the rules and regulations of the Securities and Exchange Commission (“SEC”(the “SEC”).
 
Use of Estimates
Use of Estimates
 
In preparation of consolidated financial statements and related disclosures in conformity with GAAP and pursuant to the rules and regulations of the SEC, we must make estimates and judgments that affect the amounts reported in the Consolidated Financial Statements and accompanying notes. Estimates are used for, but not limited to sales allowances and programs, bad debts, stock-based compensation, allocationdetermining the fair value of purchase price allocations,acquired assets and assumed liabilities, excess inventory and purchase commitments, restructuring costs, facilities lease losses, impairment of goodwill and intangible assets, litigation, income taxes and investments. Actual results may differ materially from these estimates.
 
Fiscal Year
Fiscal Year
 
Our fiscal year is a 52- or 53-week year that ends on the Friday closest to November 30. Fiscal 2010 is a 53-week year compared with fiscal years 2009 and 2008 and 2007which were all 52 weeks.52-week years.
 
Reclassification
 
Certain immaterial prior year amounts have been reclassified to conform to current year presentation in the Consolidated Statements of Cash Flows. The previously reported classifications of net cash provided by (used for) operating activities, investing activities and financing activities for any period presented were not affected by these reclassifications.
 
Allowance for Doubtful Accounts
We maintain an allowance for doubtful accounts which reflects our best estimate of potentially uncollectible trade receivables. We regularly review our trade receivables allowances by considering such factors as historical experience, credit-worthiness, the age of the trade receivable balances and current economic conditions that may affect a customer’s ability to pay and we specifically reserve for those deemed uncollectible.

(in thousands)  2009   2008   2007 
Beginning balance $4,128  $4,398  $6,798 
Increase due to acquisition
  9,421       
Charged (credited) to operating expenses
  2,841   4,414   (1,367)
Preference claim, credited to operating expense  (1,000)  (2,000)   
Deductions(*)
  (165)  (2,684)  (1,033)
Ending balance $15,225  $4,128  $4,398 
_________________________________________
(*)Deductions related to the allowance for doubtful accounts represent amounts written off against the allowance, less recoveries.
80

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Foreign Currency Translation
We translate assets and liabilities of foreign subsidiaries, whose functional currency is their local currency, at exchange rates in effect at the balance sheet date. We translate revenue and expenses at the monthly average exchange rates. We include accumulated net translation adjustments in stockholders’ equity as a component of accumulated other comprehensive income.
Property and Equipment
We record property and equipment at cost less accumulated depreciation and amortization. Property and equipment are depreciated using the straight-line method over their estimated useful lives ranging from 1 to 5 years for computers and equipment, 1 to 6 years for furniture and fixtures and up to 35 years for buildings. Leasehold improvements are amortized using the straight-line method over the lesser of the remaining respective lease term or useful lives.
Goodwill, Purchased Intangibles and Other Long-Lived Assets
We review our goodwill for impairment annually, or more frequently, if facts and circumstances warrant a review. We completed our annual impairment test in the second quarter of fiscal 2009 and determined that there was no impairment.
Goodwill is assigned to one or more reporting segments on the date of acquisition. We evaluate goodwill for impairment by comparing the fair value of each of our reporting segments to its carrying value, including the associated goodwill. To determine the fair values, we use the market approach based on comparable publicly traded companies in similar lines of businesses and the income approach based on estimated discounted future cash flows. Our cash flow assumptions consider historical and forecasted revenue, operating costs and other relevant factors.
We amortize intangible assets with finite lives over their estimated useful lives and review them for impairment whenever an impairment indicator exists. We continually monitor events and changes in circumstances that could indicate carrying amounts of our long-lived assets, including our intangible assets may not be recoverable. When such events or changes in circumstances occur, we assess recoverability by determining whether the carrying value of such assets will be recovered through the undiscounted expected future cash flows. If the future undiscounted cash flows are less than the carrying amount of these assets, we recognize an impairment loss based on the excess of the carrying amount over the fair value of the assets. We did not recognize any intangible asset impairment charges in fiscal 2009, 2008 or 2007.
Our intangible assets are amortized over their estimated useful lives of 1 to 13 years as shown in the table below. Amortization is based on the pattern in which the economic benefits of the intangible asset will be consumed.
Weighted Average Useful Life (years)
Purchased technology7
Localization1
Trademarks7
Customer contracts and relationships10
Other intangibles2

Software Development Costs
Capitalization of software development costs for software to be sold, leased, or otherwise marketed begins upon the establishment of technological feasibility, which is generally the completion of a working prototype that has been certified as having no critical bugs and is a release candidate. Amortization begins once the software is ready for its intended use, generally based on the pattern in which the economic benefits will be consumed. To date, software development costs incurred between completion of a working prototype and general availability of the related product have not been material.Significant Accounting Policies
 
Revenue Recognition
 
Our revenue is derived from the licensing of software products, associated software maintenance and support plans, custom software development and consulting services and training. To a lesser extent our revenue includes non-software related hosting services, custom hosting development and maintenanceconsulting services, and support. Primarily, wetechnical support and training for hosting services.
We recognize revenue when all four revenue recognition criteria have been met: persuasive evidence of an arrangement exists, we have delivered the product or performed the service, the fee is fixed or determinable and collection is probable. Determining whether and when some of these criteria have been satisfied often involves assumptions and judgments that can have a significant impact on the timing and amount of revenue we report.
 
81

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Multiple Element Arrangements
 
We enter into multiple element revenue arrangements in which a customer may purchase a combination of software, upgrades, hosting services, maintenance and support, hosting services, and consulting (multiple-element arrangements). When vendor specificconsulting.
86

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
For our software and software related multiple element arrangements, we must: (1) determine whether and when each element has been delivered; (2) determine whether undelivered products or services are essential to the functionality of the delivered products and services; (3) determine the fair value of each element using vendor-specific objective evidence (“VSOE”), and (4) allocate the total price among the various elements. VSOE of fair value is used to allocate a portion of the price to the undelivered elements and the residual method is used to allocate the remaining portion to the delivered elements.
Absent VSOE, revenue is deferred until the earlier of the point at which VSOE of fair value exists for any undelivered element or until all elements of the arrangement have been delivered. However, if the only undelivered element is maintenance and support, the entire arrangement fee is recognized ratably over the performance period. Changes in assumptions or judgments or changes to the elements in a software arrangement could cause a material increase or decrease in the amount of revenue that we report in a particular period.
In October 2009, the Financial Accounting Standards Board (“FASB”) amended the accounting standards for certain multiple deliverable revenue arrangements to:
·  provide updated guidance on whether multiple deliverables exist, how the deliverables in an arrangement should be separated, and how the consideration should be allocated;

·  require an entity to allocate revenue in an arrangement using the best estimated selling price (“BESP”) of deliverables if a vendor does not have VSOE of selling price or third-party evidence (“TPE”) of selling price; and

·  eliminate the use of the residual method and require an entity to allocate revenue using the relative selling price method.
We elected to early adopt this accounting guidance at the beginning of our fiscal quarter of 2010 on a prospective basis for applicable transactions originating or materially modified after November 27, 2009. Our revenue from sales containing non-software related hosting services, custom hosting development and consulting services, and related technical support and training are those impacted.
For multiple element arrangements containing our non-software services, we must: (1) determine whether and when each element has been delivered; (2) determine fair value of each element using the selling price hierarchy of VSOE of fair value, TPE or BESP, as applicable and (3) allocate the total price among the various elements based on the relative selling price method.
This guidance does not existgenerally change the units of accounting for all deliveredour revenue transactions. For multiple-element arrangements that contain software and non-software elements such as our hosted offerings, we allocate revenue to software or software related elements as a group and defer revenue for the undelivered itemsany non-software element separately based on the selling price hierarchy. We determine the selling price for each deliverable using VSOE of fair value of the undelivered elements and recognize the difference between the total arrangement fee and the amount deferredselling price, if it exists, or TPE of selling price. If neither VSOE nor TPE of selling price exist for the undelivered items as license revenue.
VSOE of fair valuea deliverable, we use its BESP for that deliverable. Revenue allocated to each element is based onthen recognized when the pricebasic revenue recognition criteria are met for which the elementeach element. Once revenue is sold separately. Weallocated to software or software related elements as a group, it follows historic software accounting guidance.
Consistent with our methodology under previous accounting guidance, we determine the VSOE of fair value offor each element based on historical evidence of our stand-alone sales of these elements to third-parties or from the stated renewal rate for the elements contained in the initial software license arrangement. In determining VSOE, we require that a substantial majority of the selling prices for a product or service fall within a reasonably narrow pricing range.
In certain instances, we are not able to establish VSOE for all deliverables in an arrangement with multiple elements. This may be due to infrequently selling each element separately, not pricing products or services within a narrow range, or only having a limited sales history. When VSOE cannot be established, we attempt to establish the selling price of fair value doeseach element based on TPE. TPE is determined based on competitor prices for similar deliverables when sold separately. Generally, our offerings contain significant differentiation such that the comparable pricing of products with similar functionality cannot be obtained. Furthermore, we are unable to reliably determine what similar competitor products’ selling prices are on a stand-alone basis. Therefore, we typically are not exist for any undelivered element, revenueable to obtain TPE of selling price.
When we are unable to establish selling prices using VSOE or TPE, we use BESP in our allocation of arrangement consideration. The objective of BESP is deferred untilto determine the earlier of the pointprice at which we would transact a sale if the product or service were sold on a stand-alone basis. BESP is generally used for offerings that are not typically sold on a stand-alone basis or for new or highly customized offerings.

87

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
We determine BESP for a product or service by considering multiple factors including, but not limited to, major product groupings, geographies, market conditions, competitive landscape, internal costs, gross margin objectives and pricing practices. Significant pricing practices taken into consideration include historic contractually stated prices, volume discounts where applicable and our price lists. The most common fact pattern that emerged through analyzing these factors supports a BESP closely tied to Adobe’s list prices. The determination of BESP is made through consultation with and formal approval by our management, taking into consideration our go-to-market strategy.
We regularly review VSOE and have established a review process for TPE and BESP and maintain internal controls over the establishment and updates of these estimates. There was no material impact to revenue during the year ended December 3, 2010 resulting from changes in VSOE, TPE or BESP, nor do we expect a material impact from such changes in the near term.
We have established VSOE of fair value exists or until all elements of the arrangement have been delivered. The only exception to this guidance is when the only undelivered element isfor our software maintenance and support services, custom software development services, consulting services and training. We have established BESP for all other offerings, including software products, non-software related hosting services, custom hosting development and consulting services, and technical support and training for hosting services.
Given the nature of our transactions, which are primarily software and software-related, our go-to-market strategies and our pricing practices, total net revenue as reported during the year ended December 3, 2010 is materially consistent with total net revenue that would have been reported if the transactions entered into or other services, thenmaterially modified after November 27, 2009 were subject to previous accounting guidance. Additionally, the entire arrangement fee is recognized ratably overnew accounting standards for revenue recognition, if applied in the performance period.same manner to the year ended November 27, 2009, would not have had a material impact on total net revenues for that fiscal year.
 
Product Revenue
 
We recognize our product revenue upon shipment, provided all other revenue recognition criteria have been met. Our desktop application products’ revenue from distributors is subject to agreements allowing limited rights of return, rebates and price protection. Our direct sales and OEM sales are also subject to limited rights of return. Accordingly, we reduce revenue recognized for estimated future returns, price protection and rebates at the time the related revenue is recorded. The estimates for returns are adjusted periodically based upon historical rates of returns, inventory levels in the distribution channel and other related factors.
 
We record the estimated costs of providing free technical phone support to customers for our software products.
 
We recognize OEM licensing revenue, primarily royalties, when OEMs ship products incorporating our software, provided collection of such revenue is deemed probable. For certain OEM customers, we must estimate royalty revenue due to the timing of securing customer information. This estimate is based on a combination of our generated forecasts and actual historical reporting by our OEM customers. To substantiate our ability to estimate revenue, we review license royalty revenue reports ultimately received from our significant OEM customers in comparison to the amounts estimated in the prior period.
 
Our product-related deferred revenue includes maintenance upgrade revenue and customer advances under OEM license agreements. Our maintenance upgrade revenue for our desktop application products is included in our product revenue line item as the maintenance primarily entitles customers to receive product upgrades. In cases where we provide a specified free upgrade to an existing product, we defer the fair value for the specified upgrade right until the future obligation is fulfilled or when the right to the specified free upgrade expires.
 
Services and Support Revenue
 
Our services and support revenue is composed of consulting, training and maintenance and support, primarily related to the licensing of our Enterprise and Mobile and Device Solutions products. Our support revenue also includes technical support and developer support to partners and developer organizations related to our desktop products.
 
We recognize revenue for hosting services that are based on a committed number of transactions, including implementation and set-up fees, ratably beginning on the date the customer commences use of our services and continuing through the end of the customer term. Over-usage fees, and fees billed based on the actual number of transactions from which we capture data, are billed in accordance with contract terms as these fees are incurred. We record amounts that have been invoiced in accounts receivable and in deferred revenue or revenue, depending on whether the revenue recognition criteria have been met.
 
88

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
Our consulting revenue is primarily recognized using the proportionate performance methoda time and materials basis and is measured monthly based on input measures, such as hours incurred to date, compared to total estimated hours to complete, with consideration given to output measures, such as contract milestones when applicable. Our maintenance and support offerings, which entitle customers to receive product upgrades and enhancements or technical support, depending on the offering, are recognized ratably over the performance period of the arrangement.
 
82

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Rights of Return, Rebates and Price Protection
 
As discussed above, we offer limited rights of return, rebates and price protection of our products under various policies and programs with our distributors, resellers and/or end-user customers. We estimate and record reserves for these programs as an offset to revenue. Below is a summary of each of the general provisions in our contracts:
 
 ·Distributors are allowed limited rights of return of products purchased during the previous quarter. In addition, distributors are allowed to return products that have reached the end of their lives and products that are being replaced by new versions.
 
 ·We offer rebates to our distributors, resellers and/or end user customers. The amount of revenue that is reduced for distributor and reseller rebates is based on actual performance against objectives set forth by us for a particular reporting period (volume, timely reporting, etc.). If mail-in or other promotional rebates are offered, the amount of revenue reduced is based on the dollar amount of the rebate, taking into consideration an estimated redemption rate calculated using historical trends.
 
 ·From time to time, we may offer price protection to our distributors that allow for the right to a credit if we permanently reduce the price of a software product. The amount of revenue that is reduced for price protection is calculated as the difference between the old and new price of a software product on inventory held by the distributor prior to the effective date of the decrease.
 
Although our subscription contracts are generally non-cancelable, a limited number of customers have the right to cancel their contracts by providing prior written notice to us of their intent to cancel the remainder of the contract term. In the event a customer cancels its contract, they are not entitled to a refund for prior services we have provided to them.
 
On a quarterly basis, the amount of revenue that is reserved for future returns is calculated based on our historical trends and data specific to each reporting period. We review the actual returns evidenced in prior quarters as a percent of revenue to determine a historical returns rate. We then apply the historical rate to the current period revenue as a basis for estimating future returns. When necessary, we also provide a specific returns reserve for product in the distribution channel in excess of estimated requirements. This estimate can be affected by the amount of a particular product in the channel, the rate of sell-through, product plans and other factors.
 
Revenue Reserve
 
Revenue reserve rollforward (in thousands):
 
  2009   2008   2007   2010   2009   2008 
Beginning balance $50,943  $43,532  $55,526  $34,401  $50,943  $43,532 
Increase due to acquisition  6,566            6,566    
Amount charged to revenue  113,009   153,129   156,761   171,607   113,009   153,129 
Actual returns  (136,117)  (145,718)  (168,755)  (156,582)  (136,117)  (145,718)
Ending balance $34,401  $50,943  $43,532  $49,426  $34,401  $50,943 

Deferred Revenue
 
Deferred revenue consistconsists substantially of billings or payments received in advance of revenue recognition for our products and services described above. We recognize deferred revenue as revenue only when the revenue recognition criteria are met.
Allowance for Doubtful Accounts
We maintain an allowance for doubtful accounts which reflects our best estimate of potentially uncollectible trade receivables. The allowance is based on both specific and general reserves. We regularly review our trade receivables allowances by considering such factors as historical experience, credit-worthiness, the age of the trade receivable balances and current economic conditions that may affect a customer’s ability to pay and we specifically reserve for those deemed uncollectible.

89

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
(in thousands)  2010   2009   2008 
Beginning balance $15,225  $4,128  $4,398 
Increase due to acquisition     9,421    
Charged to operating expenses  3,134   2,841   4,414 
Preference claim, charged (credited) to operating expense  1,000   (1,000)  (2,000)
Deductions(*)
  (4,126)  (165)  (2,684)
Ending balance $15,233  $15,225  $4,128 

(*)Deductions related to the allowance for doubtful accounts represent amounts written off against the allowance, less recoveries.
Property and Equipment
We record property and equipment at cost less accumulated depreciation and amortization. Property and equipment are depreciated using the straight-line method over their estimated useful lives ranging from 1 to 5 years for computers and equipment as well as server hardware under capital leases, 1 to 6 years for furniture and fixtures and up to 35 years for buildings. Leasehold improvements are amortized using the straight-line method over the lesser of the remaining respective lease term or useful lives.
Goodwill, Purchased Intangibles and Other Long-Lived Assets
We review our goodwill for impairment annually, or more frequently, if facts and circumstances warrant a review. We completed our annual impairment test in the second quarter of fiscal 2010 and determined that there was no impairment.
Goodwill is assigned to one or more reporting segments on the date of acquisition. We evaluate goodwill for impairment by comparing the fair value of each of our reporting segments to its carrying value, including the associated goodwill. To determine the fair values, we use the market approach based on comparable publicly traded companies in similar lines of businesses and the income approach based on estimated discounted future cash flows. Our cash flow assumptions consider historical and forecasted revenue, operating costs and other relevant factors.
We amortize intangible assets with finite lives over their estimated useful lives and review them for impairment whenever an impairment indicator exists. We continually monitor events and changes in circumstances that could indicate carrying amounts of our long-lived assets, including our intangible assets may not be recoverable. When such events or changes in circumstances occur, we assess recoverability by determining whether the carrying value of such assets will be recovered through the undiscounted expected future cash flows. If the future undiscounted cash flows are less than the carrying amount of these assets, we recognize an impairment loss based on the excess of the carrying amount over the fair value of the assets. We did not recognize any intangible asset impairment charges in fiscal 2010, 2009 or 2008.
Our intangible assets are amortized over their estimated useful lives of 1 to 13 years as shown in the table below. Amortization is based on the pattern in which the economic benefits of the intangible asset will be consumed.
Weighted Average
Useful Life (years)
Purchased technology6
Localization1
Trademarks8
Customer contracts and relationships10
Other intangibles2
Software Development Costs
Capitalization of software development costs for software to be sold, leased, or otherwise marketed begins upon the establishment of technological feasibility, which is generally the completion of a working prototype that has been certified as having no critical bugs and is a release candidate. Amortization begins once the software is ready for its intended use, generally based on the pattern in which the economic benefits will be consumed. To date, software development costs incurred between completion of a working prototype and general availability of the related product have not been material.
90

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
Income Taxes
We use the asset and liability method of accounting for income taxes. Under this method, income tax expense is recognized for the amount of taxes payable or refundable for the current year. In addition, deferred tax assets and liabilities are recognized for expected future tax consequences of temporary differences between the financial reporting and tax bases of assets and liabilities, and for operating losses and tax credit carryforwards. We record a valuation allowance to reduce deferred tax assets to an amount for which realization is more likely than not.
 
Taxes Collected from Customers
 
We net taxes collected from customers against those remitted to government authorities in our financial statements. Accordingly, taxes collected from customers are not reported as revenue.
 
Treasury Stock
We account for treasury stock under the cost method. When treasury stock is re-issued at a price higher than its cost, the difference is recorded as a component of additional paid-in-capital in our Consolidated Balance Sheets. When treasury stock is re-issued at a price lower than its cost, the difference is recorded as a component of additional paid-in-capital to the extent that there are gains to offset the losses. If there are no treasury stock gains in additional paid-in-capital, the losses upon re-issuance of treasury stock are recorded as a component of retained earnings in our Consolidated Balance Sheets.
Advertising Expenses
 
Advertising costs are expensed as incurred. Advertising expenses for fiscal 2010, 2009 and 2008 and 2007 were $65.9 million, $67.0 million $67.1 million and $45.3$67.1 million, respectively.
 
83

ADOBE SYSTEMS INCORPORATEDForeign Currency Translation
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)We translate assets and liabilities of foreign subsidiaries, whose functional currency is their local currency, at exchange rates in effect at the balance sheet date. We translate revenue and expenses at the monthly average exchange rates. We include accumulated net translation adjustments in stockholders’ equity as a component of accumulated other comprehensive income.
 
Foreign Currency and Other Hedging Instruments

Foreign Currency and Other Hedging Instruments
 
In countries outside the United States (“U.S.”), we transact business in U.S. dollars and in various other currencies. In Europe and Japan, transactions that are denominated in Euro, Yen and YenBritish Pounds are subject to exposure from movements in exchange rates. We hedge our net recognized foreign currency assets and liabilities with foreign exchange forward contracts to reduce the risk that our earnings and cash flows will be adversely affected by changes in exchange rates. We use foreign exchange option and forward contracts for Euro-Euro,-Yen- and Yen-denominatedBritish Pound-denominated revenue.
 
We account for our derivative instruments as either assets or liabilities on the balance sheet and measure them at fair value. Gains and losses resulting from changes in fair value are accounted for depending on the use of the derivative and whether it is designated and qualifies for hedge accounting. Derivatives that do not qualify for hedge accounting are adjusted to fair value through earnings. See Note 5 for information regarding our hedging activities.
 
Gains and losses from foreign exchange forward contracts which hedge certain balance sheet positions, primarily non-functional currency denominated assets and liabilities (e.g., trade receivables and accounts payable) are recorded each period as a component of interest and other income, net in our Consolidated Statements of Income. Foreign exchange forward and option contracts hedging forecasted non-functional currency product licensing revenue, are designated as cash flow hedges under accounting for derivative instruments and hedging activities, with gains and losses recorded net of tax, as a component of other comprehensive income (“OCI”) in stockholders’ equity and reclassified into revenue at the time the forecasted transactions occur.
 
Income TaxesConcentration of Risk
Financial instruments that potentially subject us to concentrations of credit risk are short-term fixed-income investments, structured repurchase transactions, derivatives hedging foreign currency risk, and trade receivables.
Our investment portfolio consists of investment-grade securities diversified among security types, industries and issuers. Our cash and investments are held and managed by recognized financial institutions that follow our investment policy. Our policy limits the amount of credit exposure to any one security issue or issuer and we believe no significant concentration of credit risk exists with respect to these investments.
91

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
We mitigate concentration of risk related to foreign currency hedges through a policy that establishes counterparty limits. The bank counterparties in these contracts expose us to credit-related losses in the event of their nonperformance. However, to mitigate that risk, we only contract with counterparties who meet our minimum requirements under our counterparty risk assessment process. In addition, our hedging policy establishes maximum limits for each counterparty. We monitor ratings, credit spreads and potential downgrades on at least a quarterly basis. Based on our on-going assessment of counterparty risk, we will adjust our exposure to various counterparties.
The aggregate fair value of derivative instruments in net asset positions as of December 3, 2010 and November 27, 2009 was $18.8 million and $4.3 million, respectively. These amounts represent the maximum exposure to loss at the reporting date as a result of all of the counterparties failing to perform as contracted. These exposures could be reduced by up to $1.9 million and $1.6 million, respectively of liabilities included in master netting arrangements with those same counterparties.
Credit risk in receivables is limited to OEMs, dealers and distributors of hardware and software products to the retail market, and to customers to whom we license software directly. We are also experiencing elevated delinquency and bad debt write-offs related to our pre-acquisition receivables. A credit review is completed for our new distributors, dealers and OEMs. We also perform ongoing credit evaluations of our customers’ financial condition and require letters of credit or other guarantees, whenever deemed necessary. The credit limit given to the customer is based on our risk assessment of their ability to pay, country risk and other factors and is not contingent on the resale of the product or on the collection of payments from their customers. We also purchase credit insurance to mitigate credit risk in some foreign mark ets where we believe it is warranted. If we license our software to a customer where we have a reason to believe the customer’s ability to pay is not probable, due to country risk or credit risk, we will not recognize the revenue. We will revert to recognizing the revenue on a cash basis, assuming all other criteria for revenue recognition has been met.
See Note 19 for information regarding our significant customers.
 
We use the assetderive a significant portion of our OEM PostScript and liability methodOther licensing revenue from a small number of accountingOEMs. Our OEMs on occasion seek to renegotiate their royalty arrangements. We evaluate these requests on a case-by-case basis. If an agreement is not reached, a customer may decide to pursue other options, which could result in lower licensing revenue for income taxes. Under this method, income tax expense is recognized for the amount of taxes payable or refundable for the current year. In addition, deferred tax assets and liabilities are recognized for expected future tax consequences of temporary differences between the financial reporting and tax bases of assets and liabilities, and for operating losses and tax credit carryforwards. We record a valuation allowance to reduce deferred tax assets to an amount for which realization is more likely than not.us.
 
Recent Accounting Pronouncements
 
Fair Value Measurements
In October 2009,January 2010, the Financial Accounting Standards Board (“FASB”)FASB issued new revenue recognition standards for arrangements with multiple deliverables, where certainaccounting guidance expanding disclosures about fair value measurements by adding disclosures about the different classes of those deliverables are non-software related.assets and liabilities measured at fair value, the valuation techniques and inputs used, the activity in Level 3 fair value measurements and the transfers between Levels 1, 2 and 3. The new standards permit entitiesdisclosures and clarifications of existing disclosures were effective for interim and annual reporting periods beginning after December 15, 2009, except for the disclosure requirements related to initially use management’s best estimate of selling price to value individual deliverables when those deliverables do not have VSOE ofthe activity in Level 3 fair value or when third-party evidence is not available. Additionally, these new standards modify the manner in which the transaction consideration is allocated across the separately identified deliverables by no longer permitting the residual method of allocating arrangement consideration. These new standardsmeasurements. Those disclosure requirements are effective for annual periods endingfiscal years beginning after JuneDecember 15, 2010 and are effective for us beginninginterim periods within those fiscal years. We adopted the new disclosures in the second quarter of fiscal 2010, which included changing the description of certain asset classes in the tables in Notes 3 and 4 to conform with the requirements of the new guidance. We will adopt the Level 3 requirements in the first quarter of fiscal 2011, however early2012. Since the adoption is permitted. We are currently evaluatingof the impact of adopting these new standards only required additional disclosure, the adoption did not have an impact on our consolidated financial position, results of operations andor cash flows, including possible early adoption.flows.

In June 2009, the FASB issued the FASB Accounting Standards Codification (the “Codification”) for financial statements issued for interim and annual periods ending after September 15, 2009, which was effective for us beginning in the fourth quarter of fiscal 2009. The Codification became the single authoritative source for GAAP. Accordingly, previous references to GAAP accounting standards are no longer used in our disclosures, including these Notes to the Consolidated Financial Statements. The Codification does not affect our consolidated financial position, cash flows, or results of operations.Variable Interest Entities
 
In June 2009, the FASB issued amended standards for determining whether to consolidate a variable interest entity. These new standards amend the evaluation criteria to identify the primary beneficiary of a variable interest entity and requires ongoing reassessment of whether an enterprise is the primary beneficiary of the variable interest entity. The provisions of the new standards arewere effective for annual reporting periods beginning after November 15, 2009 and interim periods within those fiscal years. These standards will bewere effective for us beginning in the first quarter of fiscal 2010. The adoption of the new standards will not have an impact on our consolidated financial position, results of operations and cash flows.
84

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

In May 2009, the FASB issued new standards for subsequent events, which establishes general standards of accounting for and disclosure of events that occur after the balance sheet date but before financial statements are issued or are available to be issued. The new standards are effective for interim and annual reporting periods ending after June 15, 2009. We adopted the new standards during the third quarter of fiscal 2009 and, as the pronouncement only requires additional disclosures, the adoption did not have an impact on our consolidated financial position, results of operations or cash flows. We have evaluated subsequent events through January 22, 2010, the date that these financial statements were issued.
 
    In April 2009, the FASB issued new standards for the recognition and measurement of other-than-temporary impairments for debt securities which replaced the pre-existing “intent and ability” indicator. These new standards specify that if the fair value of a debt security is less than its amortized cost basis, an other-than-temporary impairment is triggered in  circumstances where (1) an entity has an intent to sell the security, (2) it is more likely than not that the entity will be required to sell the security before recovery of its amortized cost basis, or (3) the entity does not expect to recover the entire amortized cost basis of the security (that is, a credit loss exists). Other-than-temporary impairments are separated into amounts representing credit losses which are recognized in earnings and amounts related to all other factors which are recognized in other comprehensive income (loss). We adopted these standards in the third quarter of fiscal 2009 and they did not have a material effect on our consolidated financial position, results of operations or cash flows.
    In April 2009, the FASB issued new standards which provide guidance on how to determine the fair value of assets and liabilities when the volume and level of activity for the asset or liability has significantly decreased. These new standards also provide guidance on identifying circumstances that indicate a transaction is not orderly. In addition, we are required to disclose in interim as well as annual reporting periods the inputs and valuation techniques used to measure fair value and discussion of changes in valuation techniques. We adopted these standards in the third quarter of fiscal 2009 and they did not have a material effect on our consolidated financial position, results of operations or cash flows.
    In September 2008, the FASB issued additional guidance which requires additional disclosures by sellers of credit derivatives, including credit derivatives embedded in hybrid instruments.  This new guidance also amends previous guidance related to accounting for guarantees to require additional disclosure about the current status of the payment/performance risk of a guarantee.  These new provisions are effective for reporting periods ending after November 15, 2008. These provisions further clarify the effective date of new disclosure requirements regarding derivative instruments and hedging activities. We adopted these disclosures requirements in the first quarter of fiscal 2009. Since the new guidance only required additional disclosures, the adoption did not impact our consolidated financial position, results of operations or cash flows.Intangible Assets Useful Lives
 
In April 2008, the FASB issued new standards which provided guidance on how to determine the useful life of intangible assets by amending the factors an entity should consider in developing renewal or extension assumptions used in determining the useful life of recognized intangible assets. This new guidance applies prospectively to intangible assets that
92

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
are acquired individually or with a group of other assets in business combinations and asset acquisitions. These standards arewere effective for financial statements issued for fiscal years beginning after December 15, 2008 and interim periods within those fiscal years and iswas effective for us beginning in the first quarter of fiscal 2010. EarlyThe adoption is not permitted. As this guidance is to be applied prospectively, on adoption, there will be no impact to our current consolidated financial statements.
In March 2008, the FASB issued new standards which requires companies with derivative instruments to disclose information that should enable financial statement users to understand how and why a company uses derivative instruments, how derivative instruments and related hedged items are accounted for and how derivative instruments and related hedged items affect a company’s financial position, financial performance and cash flows. We adopted these new standards in the first quarter of fiscal 2009. Since the new standards only required additional disclosure, the adoption did not have a material impact on our consolidated financial position, results of operations or cash flows. See Note 5 for further information regarding derivative instruments
Business Combinations and related hedged items.Non-Controlling Interests
 
In December 2007, the FASB revised their guidance for business combinations and non-controlling interests. The new standards will change how business acquisitions are accounted for and will impact financial statements both on the acquisition date and in subsequent periods. The changes also impact the accounting and reporting for minority interests, which will beare recharacterized as non-controlling interests and classified as a component of equity. The new standards arewere effective for us beginning in the first quarter of fiscal 2010 and we applied the revised guidance to any business combination completed in or after the first quarter of fiscal 2010. EarlyThe adoption is not permitted. We are currently evaluating the impactof the new standards willdid not have a material impact on our consolidated financial statements however, we currently believe that depending on the size and frequencyposition, results of acquisitions, the adoption of these standards may have a material effect on our future consolidated financial statements as more costs associated with acquisitions will be required to be expensed rather than accounted for as part of the purchase price.
85

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
operations or cash flows.
 
NOTE 2.  ACQUISITIONS
Fiscal 2010 Acquisitions
On October 28, 2010, we completed our acquisition of Day Software Holding AG (“Day”). Under the terms of the agreement, we completed our public tender offer to acquire all of the publicly held registered shares of Day for 139 Swiss Francs per share in cash in a transaction valued at approximately $248.3 million on a fully diluted equity-value basis. In order to hedge the economic exposure related to this acquisition, we entered into a forward contract to purchase 254.7 million Swiss Francs for $242.5 million U.S. dollars maturing near the expected closing date of the acquisition. Upon maturity of the forward contract, we recorded a $20.8 million gain to interest and other income (expense), net. This forward contract is accounted for as a separate trans action apart from the acquisition.
Day is a provider of Web content management solutions that leading global enterprises rely on for Web 2.0 content application and content infrastructure, based in Basel, Switzerland and Boston, Massachusetts. We believe that our acquisition of Day will provide comprehensive solutions to create, manage, deliver and optimize content. Following the closing, we integrated Day as a product line within our Enterprise segment for financial reporting purposes. We have included the financial results of Day in our Consolidated Financial Statements beginning on the acquisition date.
Under the acquisition method, the total preliminary purchase price was allocated to Day’s net tangible and intangible assets based upon their estimated fair values as of October 28, 2010. The excess purchase price over the value of the net tangible and identifiable intangible assets was recorded as goodwill. Goodwill represents the excess of the purchase price over the fair value of the underlying acquired net tangible and intangible assets. The factors that contributed to the recognition of goodwill included securing buyer-specific synergies to increase revenue and profits and are not otherwise available to a marketplace participant in addition to acquiring a talented workforce.
The total preliminary purchase price for Day was approximately $248.3 million of which approximately $159.9 million was allocated to goodwill, $79.2 million for substantially all of the identifiable intangible assets, and $6.1 million to net tangible assets. The impact of this acquisition was not material to our consolidated balance sheets and results of operations.
Subsequent to December 3, 2010, we acquired privately held Demdex, a leading data management platform company. This acquisition will not have a material impact to our consolidated balance sheets and results of operations.
 
Fiscal 2009 Acquisitions
 
On October 23, 2009, we completed the acquisition of Omniture, Inc. (“Omniture”), an industry leader in Web analytics and online business optimization based in Orem, Utah, for approximately $1.8 billion. Under the terms of the agreement, we completed our tender offer to acquire all of the outstanding shares of Omniture common stock at a price of $21.50 per share, net to the seller in cash, without interest. Acquiring Omniture accelerates our strategy of delivering more effective solutions for assembling,creating, delivering, targetingmeasuring and optimizing Web content and applications. The transaction was accounted for using the purchase method of accounting. We have included the financial results of Omniture in our Consolidated Financial Statements beginning on the acquisition date. Following the closing, we integrateddisclosed Omniture as a new reportable segmentseg ment for financial reporting purposes.
 
93

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
Assets acquired and liabilities assumed were recorded at their fair values as of October 23, 2009. The total $1.8 billion purchase price was comprised of the following (in thousands):
 
Acquisition of approximately 79 million shares of outstanding common stock of Omniture at $21.50 per share in cash $1,698,926  $1,698,926 
Estimated fair value of earned stock options and restricted stock units assumed and converted  84,968   84,968 
Estimated direct transaction costs
  13,964   14,365 
Total purchase price
 $1,797,858  $1,798,259 

In connection with the acquisition, each Omniture stock option that was outstanding and unexercised was assumed and converted into an option to purchase Adobe common stock based on one of two conversion ratios, dependent on which plan the award was granted under. The conversion ratio was either 0.6182, which was calculated as the consideration price of $21.50 divided by the closing price on the date of acquisition, or 0.6083 calculated as the consideration price of $21.50 divided by the average closing price from October 16, 2009 to October 22, 2009. We assumed the stock options in accordance with the terms of the applicable Omniture stock option plan and terms of the stock option agreement relating to that Omniture stock option. Based on Omniture’s stock options outstanding at October 23, 2009, we converted options to purchase approximately 8.9 million shares of Omniture common stock into options to purchase approximately 5.5 million shares of Adobe common stock. We also assumed and converted approximately 2.5 million shares of outstanding Omniture restricted stock units into approximately 1.6 million shares of Adobe restricted stock units, using the same conversion ratios stated above. The estimated value of the stock options and restricted stock units assumed and converted that is included in the preliminary purchase price equals the fair value of the options to purchase approximately 5.5 million of Adobe common stock and the 1.6 million shares of Adobe restricted stock units, reduced by the portion of the respective values considered unearned compensation.
 
The estimated fair value of the stock options assumed was determined to be approximately $97.1 million using a Binomial option valuation model with the following assumptions: volatility of 33.6-35.4%; weighted average risk-free interest rate of 0.20-3.64%; dividend yield of 0%; early exercise threshold of $14.20; and post vesting cancellation rate of 1.89%. The underlying stock price used in valuing the options was $34.33, which was the average of closing prices for a range of trading days from September 11, 2009 through September 17, 2009, comprising two days before through two days after the date the acquisition was announced. The value of stock options considered unearned compensation was determined to be approximately $34.9 million, net of estimated forfeitures, also using a Binomial option valuation model with the following assumptions: volatility of 36.5-37.0%; weighted average risk-free interest rate of 0.24%-3.25%; dividend yield of 0%; early exercise threshold of $14.20; and post vesting cancellation rate of 1.89%. The underlying stock price used in valuing the options for which a portion was considered unearned compensation was $34.78, which was the closing price on October 23, 2009. The fair value of the converted restricted stock units was determined to be approximately $55.6 million based on Adobe’s average stock price of $34.33, as discussed above. This amount was reduced by the fair value of the restricted stock units considered unearned compensation of approximately $32.8 million, net of estimated forfeitures, based on the $34.78 stock price referred to above. $67.7 million in unearned compensation will be recorded as an expense on a straight-line basis over the remaining service periods of the respective awards. The recognition of expense associated with the portion of the assumed and converted stock options and restricted stock units that are subject to future service requirements, which are not included in the purchase accounting,  have not been included in the pro forma statements of income.
86

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Direct transaction costs of approximately $14.0 million include estimated investment banking, legal and accounting fees, and other external costs directly related to the acquisition. As of November 27, 2009, substantially all costs for accounting, legal, and other professional services have been paid.

Preliminary Purchase Price Allocation
 
Under the purchase accounting method, the total preliminary purchase price was allocated to Omniture’s net tangible and intangible assets based upon their estimated fair values as of October 23, 2009. The excess purchase price over the value of the net tangible and identifiable intangible assets was recorded as goodwill.
 
The table below representssummarizes the allocation of the preliminary purchase price to the acquired net assets of Omniture based on their estimated fair values as of October 23, 2009 and the associated estimated useful lives at that date. TheDuring the first half of fiscal 2010, we finalized our purchase accounting after adjustments were made to the preliminary allocation of the purchase price was based upon a preliminary valuation and our estimates and assumptions are subject to change within the purchase price allocation period  as valuations are finalized.to reflect the finalization of the valuation of intangible assets and deferred revenue. Additional adjustments were also made to restructuring liabilities, taxes and residual goodwill.

(in thousands)  Amount  
Weighted Average
Useful Life
(years)
   Amount   
Weighted Average
Useful Life
(years)
 
Net tangible assets $31,138   N/A  $33,397    
Identifiable intangible assets:               
Existing technology  176,100   6   176,200   6 
Customer contracts and relationships  167,900   11   168,600   11 
Contract backlog  52,100   2   44,800   2 
Non-competition agreements  900   2   900   2 
Trademarks  41,000   8   41,000   8 
In-process research and development  4,600   N/A   4,600   N/A 
Goodwill  1,334,980   N/A   1,340,021     
Restructuring liability  (10,860)  N/A   (11,259)    
Total estimated purchase price allocation $1,797,858     
Total purchase price allocation $1,798,259     
 
Net tangible assetsassets—Omniture’s tangible assets and liabilities as of October 23, 2009 were reviewed and adjusted to their fair value as necessary. Among the net tangible assets assumed were $137.4 million in cash and cash equivalents, $119.1$119.2 million in trade receivables, $40.9 million in property, plant and equipment, $46.0$44.8 million in accrued expenses and $110.9$109.6 million in net deferred tax liabilities.
 
Deferred revenue—Included in net tangible assets is Omniture’s deferred revenue which represents advance payments from customers related to subscription contracts and professional services. We estimated our obligation related to the deferred revenue using the cost build-up approach. The cost build-up approach determines fair value by estimating the costs relating to supporting the obligation plus an assumed profit. The sum of the costs and assumed profit approximates, in theory, the amount that we would be required to pay a third party to assume the obligation. The estimated costs to fulfill the obligation were based on the near-term projected cost structure for subscription and professional services. As a result, we recorded an adjustment to reduce Omniture’s carrying value of deferred revenue by $39.7$40.8 million to $87.4$86.3 million, which represents our estimate of the fair value of the contractual obligations assumed based on a preliminary valuation.assumed.
 
Identifiable intangible assetsassets—Existing technology acquired primarily consists of Omniture’s SiteCatalyst Web analytics, Omniture Test & Target, and HBX subscription service offerings and also consists of Omniture SiteSearch, Omniture Merchandising and Omniture Insight products and subscription services. The preliminary estimated fair value of the existing technology was determined based on the present value of the expected cash flows to be generated by each existing technology. Customer relationships consist of Omniture’s contractual relationships and customer loyalty related to their enterprise and mid-market customers as well as partner customers that resell Omniture’s services to end users. Contract backlogbac klog relates to subscription contracts and professional services. We will amortize the fair value of the contract backlog based on the pattern in which the economic benefits will be consumed. Trademarks include the Omniture trade name as well

87

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

as SiteCatalyst, Omniture SearchCenter, Omniture Discover, Omniture Genesis, and HBX product names. Non-compete agreements include agreements with key Omniture employees that preclude them from competing against Omniture for a period of two years. With the exception of contract backlog, we expect to amortize the fair value of these intangible assets on a straight-line basis over their respective estimated useful lives.
 
94

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
In-process research and developmentdevelopment—In-process research and development (“IPR&D”) was expensed to amortization of purchased intangibles and incomplete technology in our Consolidated Statements of Income upon acquisition as it represents incomplete Omniture research and development projects that had not reached technological feasibility and had no alternative future use as of the date of the acquisition. Technological feasibility is established when an enterprise has completed all planning, designing, coding, and testing activities that are necessary to establish that a product can be produced to meet its design specifications including functions, features, and technical performance requirements. The estimatede stimated fair value of $4.6 million was determined by estimating the net cash flows expected to be generated from the project and discounting the net cash flows to their present value.
 
    GoodwillGoodwill—Approximately $1.3 billion has been allocated to goodwill. Goodwill represents the excess of the purchase price over the fair value of the underlying acquired net tangible and intangible assets. The factors that contributed to the recognition of goodwill included securing buyer-specific synergies that increase revenue and profits and are not otherwise available to a marketplace participant, acquiring a talented workforce, and cost savings opportunities. The preliminary goodwill recorded in connection with Omniture has been allocated to the Omniture and Creative Solutions reportable segments of $1.1 billion and $0.2 billion, respectively, based on expected revenue and cost synergies to be gained as a result of the acquisition.a cquisition.
 
Restructuring—$10.911.3 million inof the overall purchase price was allocated to restructuring and related primarily to costs for severance and associated benefits, outplacement services, and cost of redundant facilities. See Note 11 for further details of the amounts accrued during fiscal 2010 and 2009.
 
Taxes—As part of our accounting for the Omniture acquisition, a portion of the overall purchase price was allocated to goodwill and acquired intangible assets. Amortization expense associated with acquired intangible assets is not deductible for tax purposes. Thus, approximately $174.4$172.6 million, included in the net tangible assets, was established as a deferred tax liability for the future amortization of the intangible assets.
 
Any impairment charges made in the future associated with goodwill will not be tax deductible and will result in an increased effective income tax rate in the quarter the impairment is recorded.

Pro Forma Results
 
The financial information in the table below summarizes the combined results of operations of Adobe and Omniture, on a pro forma basis, as though the companies had been combined as of the beginning of the periods presented. The pro forma financial information is presented for informational purposes only and is not indicative of the results of operations that would have been achieved if the acquisition had taken place on November 29, 2008 and December 1, 2007 or of results that may occur in the future.
 
The following pro forma financial information for fiscal 2009 and 2008 combines the historical results for Adobe for the years ended November 27, 2009 and November 28, 2008 and the historical results of Omniture for the period January 1, 2009 through October 23, 2009  and the year ended December 31, 2008 (in thousands):

   2009   2008 
Net revenues
 $3,168,731  $3,835,799 
Net income
 $308,904  $742,749 
Basic net income per share
 $0.59  $1.38 
Shares used in computing basic net income per share  524,470   539,373 
Diluted net income per share $0.58  $1.35 
Shares used in computing diluted net income per share  531,293   549,883 

88

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

In addition to the acquisition of Omniture, we acquired one other company during fiscal 2009 for cash consideration of approximately $35.3 million. The impact of this acquisition was not material to our consolidated balance sheets and results of operations.
 
Fiscal 2008 Acquisition
During fiscal 2008, we completed one business combination for cash consideration of approximately $4.3 million. This acquisition was not material to our consolidated balance sheets and results of operations.
Fiscal 2007 Acquisitions
During fiscal 2007, we completed two business combinations and one asset acquisition for cash consideration of $77.0 million. Both individually and in the aggregate, these acquisitions were not material to our consolidated balance sheets and results of operations. See Note 7 for information regarding goodwill and purchased and other intangibles.
NOTE 3.  CASH, CASH EQUIVALENTS AND SHORT-TERM INVESTMENTS
 
Cash equivalents consist of instruments with remaining maturities of three months or less at the date of purchase. We classify all of our cash equivalents and short-term investments as “available-for-sale.” TheseIn general, these investments are free of trading restrictions. We carry these investments at fair value, based on quoted market prices or other readily available market information. Unrealized gains and losses, net of taxes, are included in accumulated other comprehensive income, which is reflected as a separate component of stockholders’ equity in our Consolidated Balance Sheets. Gains and losses are

95

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
recognized when realized in our Consolidated Statements of Income. Losses are recognized as realized. When we have determined that an other-than-temporary decline in fair value has occurred, the amount of the decline that is related to a credit loss is recognized in earnings. Gains and losses are determined using the specific identification method.
 
Cash, cash equivalents and short-term investments consisted of the following as of November 27, 2009December 3, 2010 (in thousands):

  
Amortized
Cost
   
Unrealized
Gains
   
Unrealized
Losses
   
Estimated
Fair Value
   
Amortized
Cost
   
Unrealized
Gains
   
Unrealized
Losses
   
Estimated
Fair Value
 
Current assets:                        
Cash $75,110  $  $  $75,110  $98,691  $  $  $98,691 
Cash equivalents:                                
Money market mutual funds  884,240         884,240   477,259         477,259 
Bank deposits  40,137         40,137 
Time deposits  64,006         64,006 
U.S. Treasury securities  68,195   1      68,196 
Municipal securities  350         350 
Corporate bonds  41,389         41,389 
Total cash equivalents  924,377         924,377   651,199   1      651,200 
Total cash and cash equivalents  999,487         999,487   749,890   1      749,891 
Short-term investments:                
United States treasury notes  373,180   3,199   (1)  376,378 
United States government agency bonds  59,447   273      59,720 
Government guaranteed bonds   221,730   3,409   (1)  225,138 
Short-term fixed income securities:                
U.S. Treasury securities  336,441   2,828   (209)  339,060 
U.S. agency securities  229,772   778   (179)  230,371 
Municipal securities  119,608   29   (32)  119,605 
Corporate bonds  185,735   4,702      190,437   977,889   8,079   (1,450)  984,518 
Obligations of foreign governments  23,022   397      23,419 
Bonds of multi-lateral government agencies  24,598   269      24,867 
Foreign government securities  33,079   309   (2)  33,386 
Subtotal  887,712   12,249   (2)  899,959   1,696,789   12,023   (1,872)  1,706,940 
Other marketable equity securities  2,527   2,500      5,027 
Marketable equity securities  11,196      (12)  11,184 
Total short-term investments  890,239   14,749   (2)  904,986   1,707,985   12,023   (1,884)  1,718,124 
Total cash, cash equivalents and short-term investments $1,889,726  $14,749  $(2) $1,904,473  $2,457,875  $12,024  $(1,884) $2,468,015 
 
89

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Cash, cash equivalents and short-term investments consisted of the following as of November 28, 200827, 2009 (in thousands):

  
Amortized
Cost
   
Unrealized
Gains
   
Unrealized
Losses
   
Estimated
Fair Value
   
Amortized
Cost
   
Unrealized
Gains
   
Unrealized
Losses
   
Estimated
Fair Value
 
Current assets:                        
Cash $117,681  $  $  $117,681  $75,110  $  $  $75,110 
Cash equivalents:                                
Money market mutual funds  682,148         682,148   884,240         884,240 
Bank deposits  40,594         40,594 
United States treasury notes  35,992   7      35,999 
Corporate bonds  10,028         10,028 
Time deposits  40,137         40,137 
Total cash equivalents  768,762   7      768,769   924,377         924,377 
Total cash and cash equivalents  886,443   7      886,450   999,487         999,487 
Short-term investments:                
United States treasury notes  863,772   14,384   (1)  878,155 
Short-term fixed income securities:                
U.S. Treasury securities  373,180   3,199   (1)  376,378 
U.S. agency securities  59,447   273      59,720 
Corporate bonds  109,415   219   (997)  108,637   407,465   8,111   (1)  415,575 
Obligations of foreign governments  115,316   811   (33)  116,094 
Bonds of multi-lateral government agencies  26,559   260      26,819 
Foreign government securities  47,620   666      48,286 
Subtotal  1,115,062   15,674   (1,031)  1,129,705   887,712   12,249   (2)  899,959 
Other marketable equity securities  2,773   274      3,047 
Marketable equity securities  2,527   2,500      5,027 
Total short-term investments  1,117,835   15,948   (1,031)  1,132,752   890,239   14,749   (2)  904,986 
Total cash, cash equivalents and short-term investments $2,004,278  $15,955  $(1,031) $2,019,202  $1,889,726  $14,749  $(2) $1,904,473 

See Note 4 for further information regarding the fair value of our financial instruments.
 
96

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
The following table summarizes the fair value and gross unrealized losses related to available-for-sale securities, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position atfor less than twelve months, as of December 3, 2010 and November 27, 2009 (in thousands):
 
    Less Than 12 Months    Total 
   Fair Value   
Gross
Unrealized
Losses
   Fair Value   
Gross
Unrealized
Losses
 
United States treasury notes and agency bonds $11,179  $(1) $11,179  $(1)
Government guaranteed bonds  5,041   (1)  5,041   (1)
Total $16,220  $(2) $16,220  $(2)
     2010    2009 
   
Fair 
Value
   
Gross
Unrealized
Losses
   
Fair 
Value
   
Gross
Unrealized
Losses
 
U.S. Treasury and agency securities
 $192,702  $(388) $11,179  $(1)
Corporate bonds
  257,615   (1,450)  5,041   (1)
Foreign government securities
  4,531   (2)      
Municipal securities
  43,028   (32)      
Total
 $497,876  $(1,872) $16,220  $(2)

As of December 3, 2010 and November 27, 2009, there were no securities in a continuous unrealized loss position for more than twelve months. There were 168 securities and 4 securities that were in an unrealized loss position at December 3, 2010 and at November 27, 2009.2009, respectively.
 
The following table summarizes the fair value and gross unrealized losses related to available-for-sale securities, aggregated by investment category and length of time that individual securities have been in a continuous unrealized loss position, at November 28, 2008 (in thousands):

    Less Than 12 Months    Total 
   Fair Value   
Gross
Unrealized
Losses
   Fair Value   
Gross
Unrealized
Losses
 
United States treasury notes $37,400  $(1) $37,400  $(1)
Corporate bonds  67,606   (997)  67,606   (997)
Obligations of foreign governments  28,033   (33)  28,033   (33)
Total $133,039  $(1,031) $133,039  $(1,031)

As of November 28, 2008, there were no securities in a continuous unrealized loss position for more than twelve months. There were 33 securities that were in an unrealized loss position at November 28, 2008.
90

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table summarizes the cost and estimated fair value of debtshort-term fixed income securities classified as short-term investments based on stated maturities as of November 27, 2009December 3, 2010 (in thousands):

  
Amortized
Cost
   
Estimated
Fair Value
   
Amortized
Cost
   
Estimated
Fair Value
 
Due within one year
 $385,828  $387,572  $624,260  $625,423 
Due within two years
  246,169   249,882   518,262   523,168 
Due within three years
  214,108   218,621   443,965   446,342 
Due after three years
  41,607   43,884   110,302   112,007 
Total
 $887,712  $899,959  $1,696,789  $1,706,940 

We review our debt and marketable equity securities classified as short-term investments on a regular basis to evaluate whether or not any security has experienced an other-than-temporary decline in fair value. We consider factors such as the length of time and extent to which the market value has been less than the cost, the financial condition and near-term prospects of the issuer and our intent to sell, or whether it is more likely than not we will be required to sell, the investment before recovery of the investment’s amortized cost basis. If we believe that an other-than-temporary decline exists in one of these securities, we write down these investments to fair value. For debt securities, the portion of the write-down related to credit loss would be recorded to interest and other income, net in our Consolidated Statements of Income. Any portion not related to credit loss would be recorded to accumulated other comprehensive income, which is reflected as a separate component of stockholders’ equity in our Consolidated Balance Sheets. For equity securities, the write-down would be recorded to investment gains (losses), net in our Consolidated Statements of Income. As of November 27, 2009,December 3, 2010, we do not consider any of our investments to be other-than-temporarily impaired.

97

ADOBE SYSTEMS INCORPORATED
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTE 4. FAIR VALUE MEASUREMENTS
 
We measure certain financial assets and liabilities at fair value on a recurring basis. The fair value of theseour financial assets and liabilities at December 3, 2010 was determined using the following inputs at November 27, 2009 (in thousands):
 
    Fair Value Measurements at Reporting Date Using 
       
Quoted Prices in
Active Markets for
Identical Assets
   
Significant
Other
Observable
Inputs
   
Significant
Unobservable
Inputs
 
   Total   (Level 1)   (Level 2)   (Level 3) 
Current assets:                
Money market funds and overnight deposits(1)
 $924,378  $924,378  $  $ 
Fixed income available-for-sale securities(2)
  899,960      899,960    
Available-for-sale equity securities(3) 
  5,026   5,026       
Total current assets  1,829,364   929,404   899,960    
Non-current assets:                
Investments of limited partnership(4) 
  37,121         37,121 
Foreign currency derivatives(5) 
  4,307      4,307    
Deferred compensation plan assets(4)
                
Money market funds
  717   717       
Equity and fixed income mutual funds  8,328      8,328    
Subtotal for deferred compensation plan assets  9,045   717   8,328    
Total non-current assets  50,473   717   12,635   37,121 
Total assets
 $1,879,837  $930,121  $912,595  $37,121 
Liabilities:                
Foreign currency derivatives(6) 
 $1,589  $  $1,589  $ 
Total liabilities
 $1,589  $  $1,589  $ 
     Fair Value Measurements at Reporting Date Using 
       
Quoted Prices
in Active
Markets for
Identical Assets
   
Significant
Other
Observable
Inputs
   
Significant
Unobservable
Inputs
 
   Total   (Level 1)   (Level 2)   (Level 3) 
Assets:                
Cash equivalents:                
Money market mutual funds
 $477,259  $477,259  $  $ 
Time deposits
  64,006   64,006       
U.S. Treasury securities
  68,196      68,196    
Municipal securities
  350      350    
Corporate bonds
  41,389      41,389    
Short-term investments:                
U.S. Treasury securities
  339,060      339,060    
U. S. agency securities
  230,371      230,371    
Municipal securities
  119,605      119,605    
Corporate bonds
  984,518      984,518    
Foreign government securities
  33,386      33,386    
Marketable equity securities
  11,184   11,184       
Prepaid expenses and other current assets:                
Foreign currency derivatives
  18,821      18,821    
Other assets:                
Deferred compensation plan assets
  11,071   617   10,454    
Total assets
 $2,399,216  $553,066  $1,846,150  $ 
Liabilities:                
Accrued expenses:                
Foreign currency derivatives
 $1,945  $  $1,945  $ 
Total liabilities
 $1,945  $  $1,945  $ 
 
9198

ADOBE SYSTEMS INCORPORATED
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
 
The fair value of theseour financial assets and liabilities at November 27, 2009 was determined using the following inputs at November 28, 2008 (in thousands):
 
    Fair Value Measurements at Reporting Date Using 
       
Quoted Prices in
Active Markets for
Identical Assets
   
Significant
Other
Observable
Inputs
   
Significant
Unobservable
Inputs
 
   Total   (Level 1)   (Level 2)   (Level 3) 
Current assets:                
Money market funds and overnight deposits(1)
 $722,742  $722,742  $  $ 
Fixed income available-for-sale securities(2)
  1,175,732      1,175,732    
Available-for-sale equity securities(3) 
  3,047   3,047       
Total current assets  1,901,521   725,789   1,175,732    
Non-current assets:                
Investments of limited partnership(4) 
  39,004   251      38,753 
Foreign currency derivatives(5) 
  49,848      49,848    
Deferred compensation plan assets(4):
                
Money market funds
  704   704       
Equity and fixed income mutual funds  6,856      6,856    
Subtotal for deferred compensation plan assets  7,560   704   6,856    
Total non-current assets  96,412   955   56,704   38,753 
Total assets
 $1,997,933  $726,744  $1,232,436  $38,753 
Liabilities:                
Foreign currency derivatives(6) 
 $1,739  $  $1,739  $ 
Total liabilities
 $1,739  $  $1,739  $ 

     Fair Value Measurements at Reporting Date Using 
       
Quoted Prices
in Active
Markets for
Identical Assets
   
Significant
Other
Observable
Inputs
   
Significant
Unobservable
Inputs
 
   Total   (Level 1)   (Level 2)   (Level 3) 
Assets:                
Cash equivalents:                
Money market mutual funds
 $884,240  $884,240  $  $ 
Time deposits
  40,137   40,137       
Short-term investments:                
U.S. Treasury securities   376,378      376,378    
U.S. agency securities
  59,720      59,720    
Municipal securities
            
Corporate bonds   415,575      415,575    
Foreign government securities
  48,286      48,286    
Marketable equity securities
  5,027   5,027       
Prepaid expenses and other current assets:                
Foreign currency derivatives
  4,307      4,307    
Other assets:                
Investments of limited partnership
  37,121         37,121 
Deferred compensation plan assets
  9,045   717   8,328    
Total assets
 $1,879,836  $930,121  $912,594  $37,121 
Liabilities:                
Accrued expenses:                
Foreign currency derivatives
 $1,589  $  $1,589  $ 
Total liabilities
 $1,589  $  $1,589  $ 
(1)Included in cash and cash equivalents on our Consolidated Balance Sheets.
(2)Included in either cash and cash equivalents or short-term investments on our Consolidated Balance Sheets.
(3)Included in short-term investments on our Consolidated Balance Sheets.
(4)Included in other assets on our Consolidated Balance Sheets.
(5)Included in prepaid expenses and other current assets on our Consolidated Balance Sheets.
(6)Included in accrued expenses on our Consolidated Balance Sheets.

See Note 3 for further information regarding the fair value of our financial instruments.
 
FixedOur fixed income available-for-sale securities include U.S. treasury securities, Agency or U.S. government guaranteed securities (70%consist of total), corporate bonds (21% of total), obligations of foreign governments and their agencies (6% of total), and obligations of multi-lateral government agencies (3% of total) at November 27, 2009 and U.S. treasury securities, Agency or U.S. government guaranteed securities (78% of total), corporate bonds (10% of total), obligations of foreign governments and their agencies (10% of total), and obligations of multi-lateral government agencies (2% of total) at November 28, 2008. These are all high quality, investment grade securities from diverse issuers with a minimum credit rating of A- and a weighted average credit rating better thanof AA+.  We value these securities based on pricing from pricing vendors, who may use quoted prices in active markets for identical assets (Level 1 inputs) or inputs other than quoted prices that are observable either directly or indirectly (Level 2 inputs) in determining fair value. However, we classify all of our fixed income available-for-sale securities as having Level 2 inputs. The valuation techniques used to measure the fair value of our financial instruments having Level 2 inputs were derived from non-binding market consensus prices that are corroborated by observable market data, quoted market prices for similar instruments, o r pricing models, such as discounted cash flow techniques. Our procedures include controls to ensure that appropriate fair values are recorded such as comparing prices obtained from multiple independent sources.
 
92

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The investments of limited partnership relate to our interest in Adobe Ventures IV L.P. (“Adobe Ventures”), which arewere consolidated in our Consolidated Financial Statements. The Level 1 investments ofOur limited partnership relate to investmentsinterest in publicly-traded companies and theAdobe Ventures terminated on September 30, 2010. The Level 3 investments consistconsisted of investments in privately-held companies. These investments arewere remeasured at fair value each period with any gains or losses recognized in investment gains (losses), net in our Consolidated Statements of Income. There was no impact to OCI related to our Level 3 investments. We estimated fair value of the Level 3 investments by considering available information such as pricing in recent rounds of financing, current cash positions, earnings and cash flow forecasts, recent operational performance and any other readily available market data. Subsequent to the termination of our limited partnership interest in Adobe Ventures, a portion of our investments were sold and the remaining amount was transferred to our cost method investments and marketable equity securities.
 
99

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
A reconciliation of the beginning and ending balances for investments of limited partnership using significant unobservable inputs (Level 3) as of December 3, 2010 and November 27, 2009 and November 28, 2008 was as follows (in thousands):
 
Balance as of November 30, 2007
 $30,647 
Purchases and sales of investments, net
  363 
Unrealized net investment gains included in earnings
  7,743 
Balance as of November 28, 2008
  38,753  $38,753 
Purchases and sales of investments, net
  1,921   1,921 
Unrealized net investment losses included in earnings
  (3,553)  (3,553)
Balance as of November 27, 2009
 $37,121  $37,121 
Purchases and sales of investments, net
  (18,788)
Unrealized net investment losses included in earnings
  (7,919)
Transfer to cost method investments
  (8,480)
Transfer to marketable equity securities (Level 1)
  (1,934)
Balance as of December 3, 2010
 $ 

We also have direct investments in privately-held companies accounted for under the cost method, which are periodically assessed for other-than-temporary impairment. If we determine that an other-than-temporary impairment has occurred, we write-down the investment to its fair value. We estimatedestimate fair value of our cost method investments considering available information such as pricing in recent rounds of financing, current cash positions, earnings and cash flow forecasts, recent operational performance and any other readily available market data. During fiscal 2010 and 2009, we determined that certain of our direct cost method investments were other-than-temporarily impaired which resulted in a chargecharges of $2.3 million and $13.9 million, respectively, which were included in investment gains (losses), net in our Consolidated Statements of Income.  The fair value of cost method investments that were impaired was estimated using Level 3 inputs.
 
See Note 8 for further information regarding our limited partnership interest in Adobe Ventures and our cost method investments.
 
NOTE 5. FINANCIAL INSTRUMENTSDERIVATIVE AND HEDGING ACTIVITIES
 
Hedge Accounting
 
We recognize derivative instruments and hedging activities as either assets or liabilities in our Consolidated Balance Sheets and measure them at fair value. Gains and losses resulting from changes in fair value are accounted for depending on the use of the derivative and whether it is designated and qualifies for hedge accounting.
 
Economic Hedging—Hedges of Forecasted Transactions
 
In countries outside the U.S., we transact business in U.S. dollars and in various other currencies. In Europe and Japan, transactions that are denominated in Euro and YenTherefore, we are subject to exposure from movements in exchangeforeign currency rates. We may use foreign exchange option contracts or forward contracts to hedge certain operational (“cash flow”) exposures resulting from changes in foreign currency exchange rates. These foreign exchange contracts, carried at fair value, may have maturities between one and twelve months. The maximum original duration of any contract is twelve months. We enter into these foreign exchange contracts to hedge a portion of our forecasted foreign currency denominated revenue in the normal course of business and accordingly, they are not speculative in nature.
 
We recognize derivative instruments from hedging activities as either assets or liabilities on the balance sheet and measure them at fair value. Gains and losses resulting from changes in fair value are accounted for depending on the use of the derivative and whether it is designated and qualifies for hedge accounting. To receive hedge accounting treatment, all hedging relationships are formally documented at the inception of the hedge, and the hedges must be highly effective in offsetting changes to future cash flows on hedged transactions. We record changes in the intrinsic value of these cash flow hedges in accumulated other comprehensive income in our Consolidated Balance Sheets, until the forecasted transaction occurs. When the forecasted transaction occurs, we reclassify the related gain or loss on the cash flow hedge to revenue.revenue .  In the event the underlying forecasted transaction does not occur, or it becomes probable
93

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
that it will not occur, we reclassify the gain or loss on the related cash flow hedge from accumulated other comprehensive income to interest and other income, net in our Consolidated Statements of Income at that time. For fiscal 2010, 2009 2008 and 20072008 there were no such gains or losses recognized in interest and other income, net relating to hedges of forecasted transactions that did not occur.
 
We evaluate hedge effectiveness at the inception of the hedge prospectively as well as retrospectively and record any ineffective portion of the hedging instruments in interest and other income, net on our Consolidated Statements of Income. The net gain (loss) recognized in interest and other income, net for cash flow hedges due to hedge ineffectiveness was

100

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
insignificant for fiscal 2010, 2009 2008 and 2007.2008. The time value of purchased derivative instruments is recorded in interest and other income, net in our Consolidated Statements of Income.
 
The effect of derivative instruments designated as cash flow hedges and of derivative instruments not designated as hedges in our Consolidated Statements of Income for fiscal 2009 was as follows (in thousands):

    2009 
   
Foreign
Exchange
 Option
Contracts
   
Foreign
Exchange
Forward
Contracts
 
Derivatives in cash flow hedging relationships:      
Net gain (loss) recognized in OCI, net of tax(1) 
 $(14,618) $ 
Net gain (loss) reclassified from accumulated OCI into income, net of tax(2)
 $27,138  $ 
Net gain (loss) recognized in income(3) 
 $(18,027) $ 
         
Derivatives not designated as hedging relationships:        
Net gain (loss) recognized in income(4) 
 $  $(14,407)

(1)Net change in the fair value of the effective portion classified in other comprehensive income (“OCI”).
(2)Effective portion classified as revenue.
(3)Ineffective portion and amount excluded from effectiveness testing classified in interest and other income, net.
(4)Classified in interest and other income, net.
Balance Sheet Hedging - Hedging of Foreign Currency Assets and Liabilities
 
We also hedge our net recognized foreign currency assets and liabilities with foreign exchange forward contracts to reduce the risk that our earnings and cash flows will be adversely affected by changes in exchange rates. These derivative instruments hedge assets and liabilities that are denominated in foreign currencies and are carried at fair value with changes in the fair value recorded to interest and other income (expense), net in our Consolidated Statements of Income. These derivative instruments do not subject us to material balance sheet risk due to exchange rate movements because gains and losses on these derivatives are intended to offset gains and losses on the assets and liabilities being hedged. As of December 3, 2010, total notional amounts of outstanding contracts were $536.5 million which included the notional equivale nt of $305.1 million in Euro, $52.0 million in Yen and $179.4 million in other foreign currencies. As of November 27, 2009, total notional amounts of outstanding contracts were $154.9 million which included the notional equivalent of $87.6 million in Euro, $22.9 million in Yen and $44.4 million in other foreign currencies. At December 3, 2010 and November 27, 2009, the outstanding balance sheet hedging derivatives had maturities of 90 days or less.
 
The fair value of derivative instruments on our Consolidated Balance Sheets as of December 3, 2010 and November 27, 2009 were as follows (in thousands):
     2010    2009 
   
Fair Value Asset Derivatives(1)
   
Fair Value Liability Derivatives(2)
   
Fair Value Asset Derivatives(1)
   
Fair Value Liability Derivatives(2)
 
Derivatives designated as hedging instruments:                
Foreign exchange option contracts(3) 
 $6,092  $  $4,175  $ 
Derivatives not designated as hedging instruments:                
Foreign exchange forward contracts
  12,729   1,945   132   1,589 
Total derivatives
 $18,821  $1,945  $4,307  $1,589 

(1)Included in prepaid expenses and other current assets on our Consolidated Balance Sheets.
(2)Included in accrued expenses on our Consolidated Balance Sheets.
(3)Hedging effectiveness expected to be recognized to income within the next twelve months.
The effect of derivative instruments designated as cash flow hedges and of derivative instruments not designated as hedges in our Consolidated Statements of Income for fiscal 2010 and 2009 was as follows (in thousands):

     2010     2009 
   
Foreign Exchange
 Option Contracts
   Foreign Exchange Forward Contracts   
Foreign Exchange
 Option Contracts
   Foreign Exchange Forward Contracts 
Derivatives in cash flow hedging relationships:                
Net gain (loss) recognized in OCI, net of tax(1) 
 $20,325  $  $(14,618) $ 
Net gain (loss) reclassified from accumulated
OCI into income, net of tax(2)
 $20,169  $  $27,138  $ 
Net gain (loss) recognized in income(3) 
 $(23,285) $  $(18,027) $ 
Derivatives not designated as hedging
relationships:
                
Net gain (loss) recognized in income(4) 
 $  $(34,168) $  $(14,407)

(1)Net change in the fair value of the effective portion classified in OCI.
(2)Effective portion classified as revenue.
(3)Ineffective portion and amount excluded from effectiveness testing classified in interest and other income (expense), net.
(4)Classified in interest and other income (expense), net.
94101

ADOBE SYSTEMS INCORPORATED
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
 

The fair value of derivative instruments in our Consolidated Balance Sheets as of November 27, 2009 were as follows (in thousands):
 Fair Values of Derivative Instruments 
 Asset Derivatives Liability Derivatives 
 
Balance Sheet
Location
  
 
Fair Value
 
Balance Sheet
Location
  
 
Fair Value
 
Derivatives designated as hedging instruments:          
Foreign exchange option contracts(*) 
Prepaid expense
and other
current assets
 $4,175 
Accrued
expenses
 $ 
Derivatives not designated as hedging instruments:          
Foreign exchange forward contracts
Prepaid expense
and other
current assets
  132 
Accrued
expenses
   1,589 
Total derivatives
  $4,307   $1,589 

(*)        Hedging effectiveness expected to be recognized to income within the next twelve months.
Net gains (losses) recognized in interest and other income (expense), net relating to balance sheet hedging for fiscal 2010, 2009 2008 and 20072008 were as follows (in thousands):
 
   2009   2008   2007 
Gain (loss) on foreign currency assets and liabilities:            
Net realized gain (loss) recognized in other income $25,384  $(7,738) $13,388 
Net unrealized (loss) gain recognized in other income related to instruments outstanding  (6,390)  5,223   (4,035)
   18,994   (2,515)  9,353 
(Loss) gain on hedges of foreign currency assets and liabilities:            
Net realized loss recognized in other income  (11,872)  (3,255)  (8,394)
Net unrealized (loss) gain recognized in other income
  (2,535)  3,920   1,887 
   (14,407)  665   (6,507)
 Net gain (loss) recognized in other income $4,587  $(1,850) $2,846 

Concentration of Risk
   2010   2009   2008 
Gain (loss) on foreign currency assets and liabilities:            
Net realized gain (loss) recognized in other income $(11,470) $25,384  $(7,738)
Net unrealized (loss) gain recognized in other income related to
instruments outstanding
  (12,345)  (6,390)  5,223 
   (23,815)  18,994   (2,515)
(Loss) gain on hedges of foreign currency assets and liabilities:            
Net realized gain (loss) recognized in other income  21,921   (11,872)  (3,255)
Net unrealized gain (loss) recognized in other income
  12,247   (2,535)  3,920 
   34,168   (14,407)  665 
Net gain (loss) recognized in interest and other income (expense), net $10,353  $4,587  $(1,850)
 
Financial instruments that potentially subject us to concentrations of credit risk are short-term investments, primarily fixed-income securities, structured repurchase transactions, derivatives, hedging foreign currency and interest rate risk and trade receivables.
Our investment portfolio consists of investment-grade securities diversified among security types, industries and issuers. Our cash and investments are held and managed by recognized financial institutions that follow our investment policy. Our policy limits the amount of credit exposure to any one security issue or issuer and we believe no significant concentration of credit risk exists with respect to these investments.
We mitigate concentration of risk related to foreign currency hedges through a policy that establishes counterparty limits. The bank counterparties in these contracts expose us to credit-related losses in the event of their nonperformance. However, to mitigate that risk, we only contract with counterparties who meet our minimum requirements under our counterparty risk assessment process. In addition, our hedging policy establishes maximum limits for each counterparty. We monitor ratings, credit spreads and potential downgrades on at least a quarterly basis. Based on our on-going assessment of counterparty risk, we will adjust our exposure to various counterparties.
95

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The aggregate fair value of derivative instruments in net asset positions as of November 27, 2009 was $4.3 million. This amount represents the maximum exposure to loss at the reporting date as a result of all of the counterparties failing to perform as contracted. This exposure could be reduced by up to $1.6 million of liabilities included in master netting arrangements with those same counterparties.
Credit risk in receivables is limited to OEMs, dealers and distributors of hardware and software products to the retail market, and to customers to whom we license software directly. A credit review is completed for our new distributors, dealers and OEMs. We also perform ongoing credit evaluations of our customers’ financial condition and require letters of credit or other guarantees, whenever deemed necessary. The credit limit given to the customer is based on our risk assessment of their ability to pay, country risk and other factors and is not contingent on the resale of the product or on the collection of payments from their customers. We also purchase credit insurance to mitigate credit risk in some foreign markets where we believe it is warranted. If we license our software to a customer where we have a reason to believe the customer’s ability to pay is not probable, due to country risk or credit risk, we will not recognize the revenue. We will revert to recognizing the revenue on a cash basis, assuming all other criteria for revenue recognition has been met. See Note 20 for information regarding our significant customers.
We derive a significant portion of our OEM PostScript and Other licensing revenue from a small number of OEMs. Our OEMs on occasion seek to renegotiate their royalty arrangements. We evaluate these requests on a case-by-case basis. If an agreement is not reached, a customer may decide to pursue other options, which could result in lower licensing revenue for us.
NOTE 6.  PROPERTY AND EQUIPMENT
 
Property and equipment, net consisted of the following as of December 3, 2010 and November 27, 2009 and November 28, 2008 (in thousands):
 
  2009   2008   2010   2009 
Computers and equipment $409,595  $331,235  $454,351  $409,595 
Furniture and fixtures  62,786   56,253   68,322   62,786 
Server hardware under capital lease
  32,151    
Capital projects in-progress  19,931   7,273   20,805   19,931 
Leasehold improvements  152,200   133,571   188,334   152,200 
Land  86,493   74,835   110,160   86,493 
Buildings  99,845   62,464   99,845   99,845 
Total  830,850   665,631   973,968   830,850 
Less accumulated depreciation and amortization.  (442,718)  (352,594)
Property and equipment, net. $388,132  $313,037 
Less accumulated depreciation and amortization
  (525,087)  (442,718)
Property and equipment, net
 $448,881  $388,132 
 
Depreciation and amortization expense of property and equipment for fiscal 2010, 2009 and 2008 and 2007 was $107.5 million, $95.9 million $83.3 million and $73.2$83.3 million, respectively.
 
NOTE 7.  GOODWILL AND PURCHASED AND OTHER INTANGIBLES
 
Goodwill by reportable segment as ofand activity for the years ended November 27, 2009 and December 3, 2010 was as follows (in thousands):
 
  2008   Acquisitions   
Other(*)
   2009  2008  Acquisitions  
Other(1)
  2009  Acquisitions  
Other(2)
  2010 
Creative Solutions
 $956,011  $253,463  $1,126  $1,210,600  $956,011  $253,463  $1,126  $1,210,600  $  $(3,500) $1,207,100 
Knowledge Worker
  408,318      2,255   410,573   408,318      2,255   410,573      (1,969)  408,604 
Enterprise
  298,039      (4,310)  293,729   298,039      (4,310)  293,729   159,924   (5,981)  447,672 
Omniture
     1,108,034      1,108,034      (1,130)  1,106,904 
Platform
  265,518      (398)  265,120   265,518      (398)  265,120      (50)  265,070 
Print and Publishing
  206,844      (311)  206,533   206,844      (311)  206,533      (39)  206,494 
Omniture
     1,108,034      1,108,034 
Goodwill
 $2,134,730  $1,361,497  $(1,638) $3,494,589  $2,134,730  $1,361,497  $(1,638) $3,494,589  $159,924  $(12,669) $3,641,844 

(*)(1)Includes net reductions in goodwill of $5.2 million for tax related obligations associated with our acquisitions of Macromedia and Accelio in addition to a facility lease obligation adjustment of $1.7 million related to Macromedia, offset in part by foreign currency translation adjustments and other individually insignificant tax items.
 
(2)
The change includes adjustments to our Omniture purchase price allocation through the second quarter of fiscal 2010 and foreign currency translation adjustments. We also recorded adjustments for restructuring and tax deductions from acquired stock options associated with our Omniture and Macromedia acquisitions. See Note 2 for further information regarding our acquisitions.
96102

ADOBE SYSTEMS INCORPORATED
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
 
    See Note 2 for further information regarding our acquisitions.
Purchased and other intangible assets, net by reportable segment as of November 27, 2009December 3, 2010 and November 28, 2008 were as follows (in thousands):
   2009   2008 
Creative Solutions $124,178  $107,526 
Knowledge Worker  23,041   48,851 
Enterprise  6,588   13,146 
Platform  9,159   26,248 
Print and Publishing  6,218   19,189 
Omniture  358,204    
Purchased and other intangible assets, net $527,388  $214,960 
    Purchased and other intangible assets subject to amortization as of November 27, 2009 were as follows (in thousands):
 
   Cost   
Accumulated
Amortization
   Net 
Purchased technology
 $586,952  $(387,731) $199,221 
Localization
 $20,284  $(15,222) $5,062 
Trademarks
  172,030   (104,953)  67,077 
Customer contracts and relationships
  363,922   (159,450)  204,472 
Other intangibles
  54,535   (2,979)  51,556 
Total other intangible assets
 $610,771  $(282,604) $328,167 
Purchased and other intangible assets
 $1,197,723  $(670,335) $527,388 
   2010   2009 
Creative Solutions $20,617  $124,178 
Knowledge Worker  9,455   23,041 
Enterprise  80,092   6,588 
Omniture  344,059   358,204 
Platform  1,208   9,159 
Print and Publishing  1,832   6,218 
Purchased and other intangible assets, net $457,263  $527,388 

Purchased and other intangible assets subject to amortization as of December 3, 2010 and November 28, 200827, 2009 were as follows (in thousands):
 
   2010   2009 
  Cost   
Accumulated
Amortization
   Net  Cost  Accumulated Amortization  Net  Cost  Accumulated Amortization  Net 
Purchased technology
 $411,408  $(338,608) $72,800 $260,198  $(61,987) $198,211  $586,952  $(387,731) $199,221 
Localization
 $23,751  $(6,156) $17,595 $14,768  $(9,355) $5,413  $20,284  $(15,222) $5,062 
Trademarks
  130,925   (78,181)  52,744  172,019   (136,480)  35,539   172,030   (104,953)  67,077 
Customer contracts and relationships
  198,891   (127,520)  71,371  398,421   (197,459)  200,962   363,922   (159,450)  204,472 
Other intangibles
  800   (350)  450  51,265   (34,127)  17,138   54,535   (2,979)  51,556 
Total other intangible assets
 $354,367  $(212,207) $142,160 $636,473  $(377,421) $259,052  $610,771  $(282,604) $328,167 
Purchased and other intangible assets
 $765,775  $(550,815) $214,960 $896,671  $(439,408) $457,263  $1,197,723  $(670,335) $527,388 

During the first half of fiscal 2010, purchased and other intangible assets from prior acquisitions, primarily Macromedia, became fully amortized and were removed from the balance sheet. Amortization expense related to purchased and other intangible assets was $156.7 million, $151.3 million $184.4 million and $216.3$184.4 million for fiscal 2010, 2009 2008 and 2007,2008, respectively. Of these amounts, for fiscal 2010, 2009 and 2008, and 2007,$84.5 million, $88.3 million $116.1 million and $145.4$116.1 million, respectively, was included in cost of sales.
 
Purchased and other intangible assets are amortized over their estimated useful lives of 1 to 13 years. As of November 27, 2009,December 3, 2010, we expect amortization expense in future periods to be as follows (in thousands):
 
Fiscal Year  
Purchased
Technology
  
Other Intangible
Assets
   
Purchased
Technology
  
Other Intangible
Assets
 
2010 $35,830  $100,403 
20112011  32,446   58,494 
2011
 $44,306  $57,980 
20122012  30,840   22,068 
2012
  42,699   29,374 
20132013  26,867   21,447 
2013
  38,691   27,029 
20142014  25,110   21,046 
2014
  35,801   26,191 
2015
2015
  30,938   25,777 
ThereafterThereafter  48,128   104,709 
Thereafter
  5,776   92,701 
Total expected amortization expenseTotal expected amortization expense $199,221  $328,167 
Total expected amortization expense
 $198,211  $259,052 

97103

ADOBE SYSTEMS INCORPORATED
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
 
NOTE 8.  OTHER ASSETS
 
Other assets as of December 3, 2010 and November 27, 2009 and November 28, 2008 consisted of the following (in thousands):
 
  2009   2008  2010  2009 
Acquired rights to use technology
 $84,313  $90,643  $71,521  $84,313 
Investments
  63,526   76,589   25,018   63,526 
Security and other deposits
  11,692   16,087   11,266   11,692 
Prepaid royalties
  12,059   9,026   7,726   12,059 
Debt issuance costs  9,574    
Deferred compensation plan assets
  9,045   7,560   11,071   9,045 
Restricted cash
  4,650   7,361   2,499   4,650 
Prepaid land lease
  3,209   3,185   13,215   3,209 
Prepaid rent
  1,377   2,658   787   1,377 
Other
  1,394   3,420 
Other(*)
  17,194   1,394 
Other assets
 $191,265  $216,529  $169,871  $191,265 


Acquired rights to use technology purchased during fiscal 2009 and fiscal 2008 was $6.0 million and $100.4 million, respectively. Of the cost for fiscal 2008, an estimated $56.4 million was related to future licensing rights and has been capitalized and is being amortized on a straight-line basis over the estimated useful lives up to fifteen years. Of the remaining costs for fiscal 2008, we estimated that $27.2 million was related to historical use of licensing rights which was expensed as cost of sales and the residual of $16.8 million for fiscal 2008 was expensed as general and administrative costs. In connection with these licensing arrangements, we have the ability to acquire additional rights to use technology in the future.  See Note 17 for further information regarding our contractual commitments.
(*)Fiscal 2010 includes a tax asset of approximately $11 million related to an acquired entity.
 
In general, acquired rights to use technology are amortized over their estimated useful lives of 3 to 1513 years.
 
Included in investments are our indirect investments through our limited partnership interest in Adobe Ventures of approximately $37.1 million and $39.0 million as of November 27, 20092009. Our limited partnership interest in Adobe Ventures terminated on September 30, 2010 and November 28, 2008, respectively, which isno additional investments were made. As of December 3, 2010, our investment balance was zero. Adobe Ventures was consolidated in accordance with the provisions for consolidating variable interest entities.entities as we determined we had the power to direct the activities that most significantly impacted the entity’s economic performance and we had the obligation to absorb losses or the right to receive benefits through our limited partnership interest in Adobe Ventures. The partnership iswas controlled by Granite Ventures, an independent venture capital firm and sole general partner of AdobeA dobe Ventures. We arewere the primary beneficiary of Adobe Ventures and bearbore virtually all of the risks and rewards related to our ownership. Our investment in Adobe Ventures doesdid not have a significant impact on our consolidated financial position, results of operations or cash flows.
 
The primary purpose of our limited partnership interest in Adobe Ventures was to invest in securities of private companies which either operated in, or were expected to operate in, industries where technology and business model trends were expected to have an impact on our core business. Our maximum capital commitment to Adobe Ventures was $104.6 million, of which approximately $96.3 million was invested.
Adobe Ventures carriescarried its investments in equity securities at estimated fair value and investment gains and losses arewere included in our Consolidated Statements of Income. Substantially all of the investments held by Adobe Ventures at November 27, 2009 and November 28, 2008 arewere not publicly traded and, therefore, there iswas no established market for these securities. In order to determine the fair value of these investments, we useused the most recent round of financing involving new non-strategic investors or estimates of current marketfair value made by Granite Ventures. It is our policy to evaluateWe evaluated the fair value of these investments held by Adobe Ventures as well as our direct investments, on a regular basis. This evaluation includes,included, but iswas not limited to, reviewing each company’s cash position, financing needs, earnings and revenue outlook, operational performance,performanc e, management and ownership changes and competition. In the case of privately-held companies, this evaluation iswas based on information that we requestrequested from these companies. This information iswas not subject to the same disclosure regulations as U.S. publicly traded companies and as such, the basis for these evaluations iswere subject to the timing and the accuracy of the data received from these companies. See Note 4 for further information regarding Adobe Ventures.
 
Also included in investments are our direct investments in privately-held companies of approximately $26.4$25.0 million and $37.6$26.4 million as of December 3, 2010 and November 27, 2009, and November 28, 2008, respectively, which are accounted for based on the cost method. We assess these investments for impairment in value as circumstances dictate.See Note 4 for further information regarding our cost method investments.
 
We entered into a Purchase and Sale Agreement, effective May 12, 2008, for the acquisition of real property located in Waltham, Massachusetts. We purchased the property upon completion of construction of an office building shell and core, parking structure, and site improvements. The purchase price for the property was $44.7 million and closed on June 16, 2009. We made an initial deposit of $7.0 million which was included in security and other deposits as of November 28, 2008 and the remaining balance was paid at closing. This deposit was held in escrow until closing and then applied to the purchase price.
98

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Other assets include the fair value, at inception, of the residual value guarantee associated with our leases on the buildings we occupy as part of our corporate headquarters. The lease agreements for our corporate headquarters provide for residual value guarantees. The fair value of a residual value guarantee in lease agreements entered into after December 31, 2002, must be recognized as a liability on our Consolidated Balance Sheets. As such, we recognized $5.2 million and $3.0 million in liabilities, related to the extended East and West Towers and Almaden Tower leases, respectively. These liabilities

104

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
are recorded in other long-term liabilities with the offsetting entry recorded as prepaid rent in other assets. The balance is being amortized to the Consolidated Statements of Income over the life of the leases. As of December 3, 2010 and November 27, 2009, and November 28, 2008, the unamortized portion of the fair value of the residual value guarantees remaining in other long-term liabilities and prepaid rent was $1.3$0.7 million and $2.6$1.3 million, respectively.
 
NOTE 9.  ACCRUED EXPENSES
 
Accrued expenses as of December 3, 2010 and November 27, 2009 and November 28, 2008 consisted of the following (in thousands):
 
  2009   2008   2010   2009 
Accrued compensation and benefits $164,352  $177,760  $290,366  $164,352 
Sales and marketing allowances  38,706   32,774 
Accrued marketing  26,404   28,233 
Taxes payable  11,879   21,760   21,800   11,879 
Sales and marketing allowances  32,774   28,127 
Accrued interest expense  21,203   1,355 
Other  210,641   172,322   165,796   181,053 
Accrued expenses $419,646  $399,969  $564,275  $419,646 
 
Other primarily includes general corporate accruals for corporate marketing programs, local and regional expenses and technical support. Other is also comprised of deferred rent related to office locations with rent escalations, accrued royalties and foreign currency derivatives and accrued interest on the credit facility.
derivatives.
 
NOTE 10.  INCOME TAXES
 
Income before income taxes includes income from foreign operations of $659.3 million, $422.4 million $740.3 million and $453.2$740.3 million for fiscal 2010, 2009 2008 and 2007,2008, respectively.
 
The provision for income taxes for fiscal 2010, 2009 2008 and 20072008 consisted of the following (in thousands):
 
   2009   2008   2007(*) 
Current:            
United States federal
 $152,840  $24,179  $36,614 
Foreign
  36,794   27,680   55,536 
State and local
  25,427   6,972   4,100 
Total current
  215,061   58,831   96,250 
Deferred:            
United States federal
  50,376   41,678   50,640 
Foreign
  559   (9,693)  (13,480)
State and local
  4,635   25,518   23,007 
Total deferred
  55,570   57,503   60,167 
Tax expense attributable to employee stock plans
  44,381   90,360   66,966 
Provision for income taxes
 $315,012  $206,694  $223,383 

(*)
Certain employee stock plan benefits in fiscal 2007 associated with the acquisition of Macromedia reduced goodwill. See Note 7 for further information regarding our goodwill.
99

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
   2010   2009   2008 
Current:            
United States federal
 $260,118  $152,840  $24,179 
Foreign
  44,869   36,794   27,680 
State and local
  31,866   25,427   6,972 
Total current
  336,853   215,061   58,831 
Deferred:            
United States federal
  (158,350)  50,376   41,678 
Foreign
  (6,475)  559   (9,693)
State and local
  (14,665)  4,635   25,518 
Total deferred
  (179,490)  55,570   57,503 
Tax expense attributable to employee stock plans
  11,108   44,381   90,360 
Provision for income taxes
 $168,471  $315,012  $206,694 
 
Total income tax expense differs from the expected tax expense (computed by multiplying the U.S. federal statutory rate of 35% by income before income taxes) as a result of the following (in thousands):
 
 2009  2008    2007  2010   2009   2008 
Computed “expected” tax expense $245,532  $377,478  $ 331,516  $330,103  $245,532  $377,478 
State tax expense, net of federal benefit  7,799   12,700   8,938   13,444   7,799   12,700 
Tax-exempt income     (342  (11,123)
Tax credits  (14,127)  (12,873)  (23,341)  (1,317)  (14,127)  (12,873)
Differences between statutory rate and foreign effective tax rate  (91,262)  (132,470)  (84,740)  (129,063)  (91,262)  (132,470)
Change in deferred tax asset valuation allowance  2,759   (1,105)  1,694   1,408   2,759   (1,105)
Stock-based compensation (net of tax deduction)  6,085   5,457 2,587   4,181   6,085   5,457 
Resolution of U.S. income tax exam for fiscal 2001 - 2004 years     (20,712)   
Resolution of U.S. income tax exams
  (39,753)     (20,712)
Foreign tax refund for fiscal 2000 - 2002     (16,351)           (16,351)
Domestic manufacturing deduction benefit  (7,525)  (6,300)  (4,419)  (14,630)  (7,525)  (6,300)
Tax charge for licensing Omniture’s technology to foreign subsidiaries  161,701          161,701    
Other, net  4,050   1,212 2,271   4,098   4,050   870 
Provision for income taxes $315,012  $206,694 $223,383  $168,471  $315,012  $206,694 
 
105

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
Deferred Tax Assets and Liabilities
 
The tax effects of the temporary differences that gave rise to significant portions of the deferred tax assets and liabilities as of November 28, 2008December 3, 2010 and November 27, 2009 are presented below (in thousands):
 
  2009   2008   2010   2009 
Deferred tax assets:            
Acquired technology
 $937  $4,497  $3,774  $937 
Reserves and accruals
  68,472   71,174   72,395   68,472 
Deferred revenue
  17,441   46,200   17,114   17,441 
Unrealized losses on investments
  15,263   10,350   6,263   15,263 
Stock-based compensation
  56,541   50,329   73,985   56,541 
Net operating loss of acquired companies
  56,138   7,621   24,284   56,138 
Credits
  12,205   19,130   8,629   12,205 
Capitalized expenses
  5,701   5,688   9,188   5,701 
Other
  11,603   3,538   12,889   11,603 
Total gross deferred tax assets
  244,301   218,527   228,521   244,301 
Deferred tax asset valuation allowance
  (4,283)  (1,524)  (5,691)  (4,283)
Total deferred tax assets
  240,018   217,003   222,830   240,018 
Deferred tax liabilities:                
Depreciation and amortization
  (11,975)  (3,113)  (38,524)  (11,975)
Undistributed earnings of foreign subsidiaries
  (210,619)  (167,760)  (55,841)  (210,619)
Acquired intangible assets
  (192,493)  (52,745)  (148,316)  (192,493)
Total deferred tax liabilities
  (415,087)  (223,618)  (242,681)  (415,087)
Net deferred tax (liabilities) assets
 $(175,069) $(6,615) $(19,851) $(175,069)
 
The deferred tax assets and liabilities for fiscal 20092010 and fiscal 20082009 include amounts related to various acquisitions.  The total change in deferred tax assets and liabilities in fiscal 20092010 includes changes that are recorded to other comprehensive income,OCI, additional paid-in capital, goodwill and retained earnings.
We repatriated $700 million of undistributed foreign earnings for which a deferred tax liability had been previously recognized. As such, a long-term deferred tax liability of approximately $200 million was reclassified from deferred income taxes to income taxes payable in the first quarter of fiscal 2010 and was paid during fiscal 2010.
 
We provide U.S. income taxes on the earnings of foreign subsidiaries unless the subsidiaries’ earnings are considered permanently reinvested outside the U.S. To the extent that the foreign earnings previously treated as permanently reinvested are repatriated, the related U.S. tax liability may be reduced by any foreign income taxes paid on these earnings. As of November 27, 2009,December 3, 2010, the cumulative amount of earnings upon which U.S. income taxes have not been provided is approximately $1.5$1.9 billion. The unrecognized deferred tax liability for these earnings is approximately $420.9$545.4 million.
 
100

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

As of November 27, 2009,December 3, 2010, we have U.S. net operating loss carryforward assets of approximately $135.0$68.3 million for federal $56.2and $7.7 million for state and $1.6 million related to foreign net operating losses.state. We also have federal and state tax credit carryforwards of approximately $2.9$3.7 million and $13.8$7.6 million, respectively. The net operating loss carryforward assets, federal tax credits and foreign tax credits will expire in various years from fiscal 20142011 through 2029. The state tax credit carryforwards can be carried forward indefinitely. The net operating loss carryforward assets and certain credits are subject to an annual limitation under Internal Revenue Code Section 382, but are expected to be fully realized.
 
In addition, we have been tracking certain deferred tax attributes of $82.8$50.2 million which have not been recorded in the financial statements pursuant to accounting standards related to stock-based compensation. These amounts are no longer included in our gross or net deferred tax assets. Pursuant to these standards, the benefit of these deferred tax assets will be recorded to equity when they reduce taxes payable.
 
A valuation allowance has been established for certain deferred tax assets related to the impairment of investments. At the end of fiscal 2009,2010, our valuation allowance was $4.3$5.7 million.
 
106

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
Accounting for Uncertainty in Income Taxes
 
On December 1, 2007, we adopted new standards related to how tax benefits for uncertain tax positions are to be recognized, measured,During fiscal 2010 and derecognized2009, our aggregate changes in the financial statements. These standards also specify how liabilities for uncertain tax positions should be classified on the balance sheet. The adoptionour total gross amount of these standards resulted in an increase of $3.9 million to both assets and unrecognized tax benefits in our Consolidated Balance Sheetsare summarized as of the beginning of fiscal 2008. Upon adoption, the gross liability for unrecognized tax benefits at December 1, 2007 was $218.4 million, exclusive of interest and penalties.follows (in thousands):
 
Prior to the adoption of this new accounting standard, we presented our estimated liability for unrecognized tax benefits as a current liability. These new standards require liabilities for unrecognized tax benefits to be classified based on whether a payment is expected to be made within the next 12 months. That is, amounts expected to be paid within the next 12 months are to be classified as a current liability and all other amounts are to be classified as a non-current liability. As a result of adopting these standards, we reclassified $197.7 million from current income taxes payable to long-term income taxes payable, including accrued interest in our Consolidated Balance Sheets.
   2010   2009 
Beginning balance
 $218,040  $139,549 
   Gross increases in unrecognized tax benefits – prior year tax positions
  9,580   44,696 
   Gross decreases in unrecognized tax benefits – prior year tax positions
  (7,104)  (1,523)
   Gross increases in unrecognized tax benefits – current year tax positions
  15,108   42,422 
   Settlements with taxing authorities
  (70,484)  (429)
   Lapse of statute of limitations
  (7,896)  (12,585)
   Foreign exchange gains and losses
  (319)  5,910 
Ending balance
 $156,925  $218,040 
 
Prior to the adoption of this new accounting standard, we presented our estimated state, local and interest liabilities net of the estimated benefit we expect to receive from deducting such payments on future tax returns (i.e., on a “net” basis). These standards require this estimated benefit to be classified as a deferred tax asset instead of a reduction of the overall liability (i.e., on a “gross” basis). Accordingly, we recognized additional deferred income tax assets of $3.9 million to present the unrecognized tax benefits as gross amounts in our Consolidated Balance Sheets.
We classify interest and penalties on unrecognized tax benefits as income tax expense. As of December 1, 2007,3, 2010, the combined amount of accrued interest and penalties related to tax positions taken on our tax returns and included in non-current income taxes payable was approximately $42.8$15.4 million.
 
During fiscal 2009 and 2008, our aggregate changes in our total gross amount of unrecognized tax benefits are summarized as follows (in thousands):
   2009   2008 
Beginning balance
 $139,549  $201,808 
Gross increases in unrecognized tax benefits – prior year tax positions
  43,173   14,009 
Gross increases in unrecognized tax benefits – current year tax positions
  42,422   11,350 
Settlements with taxing authorities
  (429)  (81,213)
Lapse of statute of limitations
  (12,585)  (3,512)
Foreign exchange gains and losses
  5,910   (2,893)
Ending balance
 $218,040  $139,549 

As of November 27, 2009, the combined amount of accrued interest and penalties related to tax positions taken on our tax returns and included in non-current income taxes payable was approximately $16.6 million.
101

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

We file income tax returns in the U.S. on a federal basis and in many U.S. state and foreign jurisdictions. We are subject to the continual examination of our income tax returns by the IRS and other domestic and foreign tax authorities. Our major tax jurisdictions are the U.S., Ireland and California. For California, Ireland and the U.S., the earliest fiscal years open for examination are 2001,2005, 2004 and 2005,2008, respectively. We regularly assess the likelihood of outcomes resulting from these examinations to determine the adequacy of our provision for income taxes and have reserved for potential adjustments that may result from the current examination. We believe such estimates to be reasonable; however, there can be no assurance that the final determination of any of these examinations will not have an adverse effect on our operating resultsre sults and financial position.
In October 2010, a U.S. income tax examination covering our fiscal years 2005 through 2007 was completed. Our accrued tax and interest related to these years was $59 million and was previously reported in long-term income taxes payable. We paid $20 million in conjunction with the aforementioned resolution. A net income statement tax benefit in the fourth quarter of fiscal 2010 of $39 million resulted.
 
The timing of the resolution of income tax examinations is highly uncertain as are the amounts and timing of tax payments that are part of any audit settlement process. These events could cause large fluctuations in the balance sheet classification of current and non-current assets and liabilities. The Company believes that before the end of fiscal 2010,2011, it is reasonably possible that either certain audits will conclude or statutes of limitations on certain income tax examination periods will expire, or both. Given the uncertainties described above, we can only determine a range of estimated potential decreases in underlying unrecognized tax benefits equal toranging from $0 to approximately $10$5 million. These amounts would decrease income tax expense under current GAAP related to income taxes and as a result of our adoption of new accountingaccount ing standards related to business combinations in fiscal 2010 (see Note 1). Under the new guidance related to business combinations, adjustmentsAdjustments to acquired income tax liabilities (including adjustments for acquisitions completed prior to the effective date) that are recorded subsequent to the acquisition date will be recognized in income from continuing operations, with certain exceptions, if such changes occur after the measurement period.
 
NOTE 11.  RESTRUCTURING
 
Fiscal 2009 Restructuring Plan Charges

On November 10, 2009, we initiated a restructuring planin order to appropriately align our costs in connection with our fiscal 2010 operating plan, impactingwe initiated a restructuring plan consisting of reductions of up to approximately 630 full-time positions worldwide. In connection with this restructuring plan, in the fourth quarter of fiscal 2009, we recorded restructuring charges of approximately $25.5 million related to ongoing termination benefits for the elimination of approximately 340 of these full-time positions worldwide. As of November 27, 2009, approximately $2.5 million was paid. The remaining accrual associated with these ongoing termination benefits is expected to be paid during fiscal 2010. The restructuring activities related to this program affect only those employees and facilities that were associated with Adobe prior to the acquisition of Omniture Inc. on October 23, 2009.

Beginning in the first quarter ofDuring fiscal 2010, we expectcontinued to incur up toimplement restructuring activities under this plan. We vacated approximately $1850,000 square feet of sales and or research and development facilities in Australia, Canada, Denmark and the U.S. We accrued $7.0 million related tofor the consolidationfair value of leased facilities.our future contractual obligations under these operating leases using our credit-
 
The following table sets forth a summary of Adobe restructuring activities during fiscal 2009 (in thousands):
107

ADOBE SYSTEMS INCORPORATED
 
   
November 28,
2008
   
Costs
Incurred
   
Cash
Payments
   
Other
Adjustments
   
November 27,
2009
 
Termination benefits
 $  $25,521  $(2,537) $  $22,984 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Accrued restructuringadjusted risk-free interest rate, estimated at approximately 7% as of the date we ceased to use the leased properties. This amount is net of the fair value of future estimated sublease income of approximately $7.1 million. We also recorded charges of $18.4 million in termination benefits for the elimination of substantially all of the remaining full-time positions expected to be terminated worldwide. We also recorded net adjustments of approximately $23.0$1.7 million at November 27, 2009 isto reflect net decreases in previously recorded in accrued restructuring, current in our Consolidated Balance Sheets.estimates for termination benefits and facilities-related liabilities. Total costs incurred to date and expected to be incurred for closing redundant facilities are $6.7 million and $13.7 million, respectively.
 
Omniture Restructuring ChargesPlan
 
We completed our acquisition of Omniture on October 23, 2009. In the fourth quarter of fiscal 2009, we initiated a plan to restructure the pre-merger operations of Omniture to eliminate certain duplicative activities, focus our resources on future growth opportunities and reduce our cost structure. In connection with this restructuring plan, we accrued a total of approximately $10.6 million in costs related to termination benefits for the elimination of approximately 100 regular positions and for the closure of duplicative facilities. We also accrued approximately $0.2 million in costs related to the cancellation of certain contracts associated with the wind-down of subsidiaries and other service contracts held by Omniture. Restructuring charges related to the Omniture acquisitionThese costs were recorded as a part of the purchase price allocation, as discussed in Note 2 and have been accrued for as of November 27, 2009..
102

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The following table sets forth a summary of preliminary restructuring activities during fiscal 2009 (in thousands):
   
November 28,
2008
   
Costs
Recorded
   
Cash
Payments
   
Other
Adjustments
   
November 27,
2009
 
Termination benefits
 $  $6,704  $  $8  $6,712 
Cost of closing redundant facilities      3,914      19   3,933 
Contract termination
     242         242 
Total
 $  $10,860  $  $27  $10,887 

Accrued restructuring charges of approximately $10.9 million at November 27, 2009 include $8.6 million recorded in accrued restructuring, current and $2.3 million related to long-term facilities obligations recorded in accrued restructuring, non-current in our Consolidated Balance Sheets. We expect to pay accrued termination benefits during fiscal 2010. We expect to pay facilities-related liabilities through fiscal 2013. Included in the other adjustments column are foreign currency translation adjustments.
 
Additionally, approximately $1.5 million of restructuring costs related to facilities were included in the liabilities assumed by us upon acquisition of Omniture on October 23, 2009 for which subsequent payments of $0.1 million were made during the fourth quarter of fiscal 2009. Restructuring costs related to these facilities were approximately $1.4 million at November 27, 2009 with $1.2 million recorded in accrued restructuring, current and $0.2 million related to long-term facilities obligations recorded in accrued restructuring, non-current in our Consolidated Balance Sheets. We expect to pay these facilities-related liabilities through fiscal 2013.2009.
 
Fiscal 2008 Restructuring Plan Charges

In the fourth quarter of fiscal 2008, we initiated a restructuring program, consisting of reductions in workforce of approximately 560 full-time positions globally and the consolidation of facilities, in order to reduce our operating costs and focus our resources on key strategic priorities. In connection with this restructuring program, we recorded restructuring charges in the fourth quarter of fiscal 2008 totaling $29.2 million related to ongoing termination benefits for the elimination of approximately 460 of the 560 full-time positions globally. As of November 28, 2008, $0.4 million was paid.
 
During fiscal 2009, we continued to implement restructuring activities under this program. We vacated approximately 89,000 square feet of research and development and sales facilities in the U.S., the United Kingdom and Canada. We accrued $8.5 million for the fair value of our future contractual obligations under these operating leases using our credit-adjusted risk-free interest rate, estimated at approximately 6% as of the date we ceased to use the leased properties. This amount is net of the fair value of future estimated sublease income of approximately $4.4 million. We also recorded additional charges of $6.7 million forin termination benefits for the elimination of substantially all of the remaining 100 full-time positions expected to be terminated.
The following table sets forth a summary of Adobe restructuring activities during fiscal 2009 (in thousands):
   
November 28,
2008
   
Costs
Incurred
   
Cash
Payments
   
Other
Adjustments
   
November 27,
2009
 
Termination benefits
 $28,759  $6,722  $(34,191) $(233) $1,057 
Cost of closing redundant facilities      8,514   (5,380)  248   3,382 
Total
 $28,759  $15,236  $(39,571) $15  $4,439 
Accrued restructuring charges of approximately $4.4 million at November 27, 2009 include $1.9 million recorded in accrued restructuring, current and $2.5 million related to long-term facilities obligations recorded in accrued restructuring, non-current in our Consolidated Balance Sheets. Total costs incurred to date and expected to be incurred for closing redundant facilitiesfaci lities are $44.5$8.5 million and $44.7$8.6 million, respectively. We have substantially paid all of the accrued termination benefits during fiscal 2009. We expect to pay facilities-related liabilities through fiscal 2013.
 
Included in the other adjustments column are foreign currency translation adjustments of $0.6 million and small changes to previous estimates.
103

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Macromedia Merger Restructuring ChargesPlan
 
We completed our acquisition of Macromedia on December 3, 2005. In connection with this acquisition, we initiated plans to restructure both the pre-merger operations of Adobe and Macromedia to eliminate certain duplicative activities, focus our resources on future growth opportunities and reduce our cost structure. In connection with the worldwide restructuring plan, we recognized costs related to termination benefits for employee positions that were eliminated and for the closure of duplicative facilities. We also recognized costs related to the cancellation of certain contracts associated with the wind-down of subsidiaries and other service contracts held by Macromedia. CostsTotal costs incurred for termination benefits and contract terminations were completed during fiscal 2007. Total costs incurred were $27.0 million and $3.2 million, respectively.respectively, and those actions were completed during fi scal 2007.

108

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
Summary of Restructuring Plans
The following table sets forth a summary of Macromedia restructuring activities related to all of our restructuring plans described above during fiscal 20092010 (in thousands):
 
  
November 28,
2008
   
Cash
Payments
   
Other
Adjustments
   
November 27,
2009
   
November 27,
2009
   
Costs
Incurred
   
Cash
Payments
   
Other
Adjustments
   
December 3,
2010
 
Fiscal 2009 Plan:               
Termination benefits
 $22,984  $18,413  $(35,980) $(3,844) $1,573 
Cost of closing redundant facilities     7,047   (1,398)  1,653   7,302 
Omniture Plan:                    
Termination benefits
  6,712      (5,674)  (552)  486 
Cost of closing redundant facilities  5,323      (2,481)  (122)  2,720 
Contract termination
  242      (165)  102   179 
Fiscal 2008 Plan:                    
Termination benefits
  1,057      (435)  (322)  300 
Cost of closing redundant facilities  3,382      (924)  (309)  2,149 
Macromedia Plan:                    
Cost of closing redundant facilities $12,168  $(6,675) $(487) $5,006   5,006      (2,834)  (514)  1,658 
Other  977   (889)  (80)  8   8      (2)     6 
Total $13,145  $(7,564) $(567) $5,014 
Total restructuring plans
 $44,714  $25,460  $(49,893) $(3,908) $16,373 
 
Accrued restructuring charges of approximately $5.0$16.4 million at November 27, 2009 related to facilities obligations include $3.1as of December 3, 2010 includes $8.1 million recorded in accrued restructuring, current and $1.9 million recorded in accrued restructuring, non-current in our Consolidated Balance Sheets. We expect to pay these liabilities through fiscal 2012.
Included in the other adjustments column is a change to previous estimates of $0.6 million offset in part by small foreign currency translation adjustments. Included in the change in previous estimates of $0.6 million is an adjustment of $1.7 million associated with an accrual for a leased facility that was included in the purchase price of Macromedia as an assumed liability. During the third quarter of fiscal 2009, adjustments were made to the liability for this lease facility that were recorded as a reduction to Macromedia goodwill. Accordingly, during fiscal 2009, $1.1 million represents adjustments recorded as an increase to restructuring charges.

The following table sets forth a summary of Macromedia restructuring activities during fiscal 2008 (in thousands):
   
November 30,
2007
   
Cash
Payments
   
Other
Adjustments
   
November 28,
2008
 
Cost of closing redundant facilities $16,283  $(7,187) $3,072  $12,168 
Other  1,435   (147)  (311)  977 
Total $17,718  $(7,334) $2,761  $13,145 

Accrued restructuring charges of $13.1 million at November 28, 2008 includes $6.9 million recorded in accrued restructuring, current and $6.2$8.3 million related to long-term facilities obligations recorded in accrued restructuring, non-current inon our Consolidated Balance Sheets. We expect to pay accrued termination benefits through the first quarter of fiscal 2011 and facilities-related liabilities under contract through fiscal 2021 of which over 70% will be paid through 2013.
Included in the other adjustments column is a changeare $(2.2) million related to changes in previous estimates, recorded as a current period expense,$(0.9) million related to foreign currency translation adjustments and $(0.8) million in adjustments to goodwill associated with closing redundant facilities as a result of the Macromedia acquisition as well as the net effect of foreign currency changes.
our acquisitions in prior years.
 
NOTE 12.  BENEFIT PLANS
 
Retirement Savings Plan
 
In 1987, we adopted an Employee Investment Plan, qualified under Section 401(k) of the Internal Revenue Code, which is a retirement savings plan covering substantially all of our U.S. employees, now referred to as the Adobe 401(k) Retirement Savings Plan. Under the plan, eligible employees may contribute up to 65% of their pretax or after-tax salary, subject to the Internal Revenue Service annual contribution limits. In fiscal 2009,2010, we matched 50% of the first 6% of the employee’s eligible compensation. We contributed $17.9 million, $15.1 million $16.6 million and $14.5$16.6 million in fiscal 2010, 2009 2008 and 2007,2008, respectively. We can terminate matching contributions at our discretion.
 
104

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Profit Sharing Plan
 
We have aOur profit sharing plan that provideswas discontinued effective fiscal 2010. The profit sharing plan provided for profit sharing payments to all eligible employees following each quarter in which we achieve at least 75% of our budgeted earnings for the quarter for fiscal 2009 and 80% of our budgeted earnings for the quarter for fiscal years 2008 and 2007.year 2008. The plan, as well as the annual operating budget on which the plan iswas based, iswas approved by our Board of Directors. We contributed $13.3 million $73.8 million and $67.6$73.8 million to the plan in fiscal 2009 and 2008, and 2007, respectively. The profit sharing plan has been discontinued effective for fiscal 2010.
 
Deferred Compensation Plan
 
On September 21, 2006, the Board of Directors approved the Adobe Systems Incorporated Deferred Compensation Plan, effective December 2, 2006 (the “Deferred Compensation Plan”). The Deferred Compensation Plan is an unfunded, non-qualified, deferred compensation arrangement under which certain executives and members of the Board of Directors are able to defer a portion of their annual compensation. Participants may elect to contribute up to 75% of their base salary and 100% of other specified compensation, including commissions, bonuses, performance-based and time-based restricted stock units, and directors’ fees. Participants are able to elect the payment of benefits to begin on a specified date at least three years after the end of the plan year in which the election is made in the form of a lump sum oro r annual installments over five, ten or

109

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
fifteen years. Upon termination of a participant’s employment with Adobe, such participant will receive a distribution in the form of a lump sum payment. All distributions will be made in cash, except for deferred performance-based and time-based restricted stock units which will be settled in stock. As of December 3, 2010 and November 27, 2009, and November 28, 2008, the invested amounts under the Deferred Compensation Plan total $9.0$11.1 million and $7.6$9.0 million, respectively and were recorded as other assets on our Consolidated Balance Sheets. As of December 3, 2010 and November 27, 2009, and November 28, 2008, $9.0$11.5 million and $7.6$9.0 million, respectively, was recorded as long-term liabilities to recognize undistributed deferred compensation due to employees.
 
NOTE 13.  STOCK-BASED COMPENSATION
 
We have the following stock-based compensation plans and programs:
 
Stock Option Plans
 
Our stock option program is a long-term retention program that is intended to attract, retain and provide incentives for talented employees, officers and directors, and to align stockholder and employee interests. Currently, we grant options from the (i) 2003 Equity Incentive Plan, as amended (“2003 Plan”), and the 2005 Equity Incentive Assumption Plan (“2005 Assumption Plan”). These plans are collectively referred to in the following discussion as “the Plans.” Under the Plans, options can be granted to all employees, including executive officers, outside consultants and non-employee directors. The Plans will continue until the earlier of (i) termination by the Board or (ii) the date on which all of the shares available for issuance under the plan have been issued and restrictions on issued sharessh ares have lapsed. Option vesting periods are generally four years for all of the Plans. Options granted under the Plans generally expire seven years from the effective date of grant.
 
As of November 27, 2009,December 3, 2010, we had reserved 110.3124.5 million and 4.04.4 million shares of common stock for issuance under our 2003 Plan and 2005 Assumption Plan, respectively. As of November 27, 2009,December 3, 2010, we had 42.746.4 million and 2.93.9 million shares available for grant under our 2003 Plan and 2005 Assumption Plan, respectively.
 
Employee Stock Purchase Plan
 
Our 1997 Employee Stock Purchase Plan (“ESPP”) allows eligible employee participants to purchase shares of our common stock at a discount through payroll deductions. The ESPP consists of a twenty-four month offering period with four six-month purchase periods in each offering period. Employees purchase shares in each purchase period at 85% of the market value of our common stock at either the beginning of the offering period or the end of the purchase period, whichever price is lower. The ESPP will continue until the earlier of (i) termination by the Board or (ii) the date on which all of the shares available for issuance under the plan have been issued.
 
As of November 27, 2009,December 3, 2010, we had reserved 76.0 million shares of our common stock for issuance under the ESPP and approximately 12.39.0 million shares remain available for future issuance.
 
105

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Restricted Stock Plan
 
We grant restricted stock awards and performance awards to officers and key employees under our Amended 1994 Performance and Restricted Stock Plan (“Restricted Stock Plan”). We can also grant restricted stock units to all eligible employees under the Restricted Stock Plan and the 2003 Plan. Restricted stock awards issued under these plans vest annually over three years. Performance awards and restricted stock units issued under these plans generally vest over four years, the majority of which vest 25% annually; certain other restricted stock units vest 50% on the second anniversary and 25% on each of the third and fourth anniversaries.
 
As of November 27, 2009,December 3, 2010, we had reserved 16.0 million shares of our common stock for issuance under the Restricted Stock Plan and approximately 0.3 million14.7 thousand shares were available for grant.
 
Performance Share Programs
 
Effective January 26, 2009,25, 2010, the Executive Compensation Committee adopted the 20092010 Performance Share Program (the “2009“2010 Program”). The purpose of the 20092010 Program is to align key management and senior leadership with stockholders’ interests and to retain key employees. The measurement period for the 20092010 Program is our fiscal 20092010 year. All members of our executive management and other key senior leaders are participating in the 20092010 Program. Awards granted under the 20092010 Program were granted in the form of performance shares pursuant to the terms of our 2003 Equity Incentive Plan. If pre-determined performance goals are met, shares of stock will be granted to the recipient, with 25%one third vesting on the later of the date of certification of achievement or the first anniversary date of the grant, and the remaining 75%rem aining two thirds vesting evenly on the following threetwo annual anniversary dates of the grant, contingent upon the recipient’s continued service to
110

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
Adobe. Participants in the 20092010 Program have the ability to receive up to 115%150% of the target number of shares originally granted.
 
Issuance of Shares
 
Upon exercise of stock options, vesting of restricted stock and performance shares, and purchases of shares under the ESPP, we will issue treasury stock. If treasury stock is not available, common stock will be issued. In order to minimize the impact of on-going dilution from exercises of stock options and vesting of restricted stock and performance shares, we instituted a stock repurchase program. See Note 14 for information regarding our stock repurchase programs.
 
Valuation of Stock-Based Compensation
 
Stock-based compensation cost is measured at the grant date based on the fair value of the award. We currently use the Black-Scholes option pricing model to determine the fair value of stock options and ESPP shares. The determination of the fair value of stock-based payment awards on the date of grant using an option pricing model is affected by our stock price as well as assumptions regarding a number of complex and subjective variables. These variables include our expected stock price volatility over the expected term of the awards, actual and projected employee stock option exercise behaviors, a risk-free interest rate and any expected dividends.
 
We estimate the expected term of options granted by calculating the average term from our historical stock option exercise experience. We estimate the volatility of our common stock by using implied volatility in market traded options. Our decision to use implied volatility was based upon the availability of actively traded options on our common stock and our assessment that implied volatility is more representative of future stock price trends than historical volatility. We base the risk-free interest rate that we use in the option valuation model on zero-coupon yields implied by U.S. Treasury issues with remaining terms similar to the expected term on the options. We do not anticipate paying any cash dividends in the foreseeable future and therefore use an expected dividend yield of zero in the option valuation model. We are requiredrequire d to estimate forfeitures at the time of grant and revise those estimates in subsequent periods if actual forfeitures differ from those estimates. We use historical data to estimate pre-vesting option forfeitures and record stock-based compensation expense only for those awards that are expected to vest.
 
The assumptions used to value our option grants were as follows:
 
  Fiscal Years 
  2009  2008  2007 
Expected term (in years)  3.0 – 4.1   2.3 – 4.7   3.5 – 4.8 
Volatility
  34 – 57%  32 – 60%  30 – 39%
Risk-free interest rate  1.16 – 2.24%  1.70 – 3.50%  3.60 – 5.10%

106

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
     Fiscal Years 
   2010   2009   2008 
Expected term (in years)
  3.8 – 5.1   3.0 – 4.1   2.3 – 4.7 
Volatility
  29 – 36%  34 – 57%  32 – 60%
Risk-free interest rate
  1.04 – 2.66%  1.16 – 2.24%  1.70 – 3.50%
 
The expected term of ESPP shares is the average of the remaining purchase periods under each offering period. The assumptions used to value employee stock purchase rights were as follows:
 
 Fiscal Years    Fiscal Years 
 2009  2008  2007  2010  2009  2008 
Expected term (in years)  0.5 – 2.0   0.5 – 2.0   0.5 – 2.0   0.5 – 2.0   0.5 – 2.0   0.5 – 2.0 
Volatility  40 – 57%  30 – 36%  30 – 33%  32 – 40%  40 – 57%  30 – 36%
Risk-free interest rate
  0.27 – 1.05%  2.12 – 3.29%  4.79 – 5.11%  0.18 – 1.09%  0.27 – 1.05%  2.12 – 3.29%
 
We recognize the estimated compensation cost of restricted stock awards and restricted stock units, net of estimated forfeitures, over the vesting term. The estimated compensation cost is based on the fair value of our common stock on the date of grant.
 
We recognize the estimated compensation cost of performance shares, net of estimated forfeitures. The awards are earned upon attainment of identified performance goals, some of which contain discretionary metrics. As such, these awards are re-valued based on our traded stock price at the end of each reporting period. If the discretion is removed, the award will be classified as a fixed equity award. The fair value of the awards will be based on the measurement date, which is the date the award becomes fixed. The awards will be subsequently amortized over the remaining performance period.
 
111

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
Summary of Stock Options
 
Option activity under our stock option program for fiscal years 2010, 2009 2008 and 20072008 was as follows (shares in thousands):
 
  Outstanding Options     Outstanding Options 
  
Number of
Shares
   
Weighted
Average
Exercise
Price
   
Number of
Shares
   
Weighted
Average
Exercise
Price
 
December 1, 2006  61,731  $24.19 
Granted  10,084   40.36 
Exercised  (21,368)  21.18 
Cancelled  (2,705)  33.18 
November 30, 2007  47,742  $28.47   47,742  $28.47 
Granted  5,462   35.08   5,462  $35.08 
Exercised  (9,983)  25.45   (9,983) $25.45 
Cancelled
  (2,517)  35.34   (2,517) $35.34 
November 28, 2008  40,704  $29.67   40,704  $29.67 
Granted  5,758   22.90   5,758  $22.90 
Exercised  (7,560)  17.15   (7,560) $17.15 
Cancelled  (3,160)  33.57   (3,160) $33.57 
Increase due to acquisition  5,509   20.15   5,509  $20.15 
November 27, 2009  41,251  $29.45   41,251  $29.45 
Granted  3,198  $34.03 
Exercised  (5,196) $20.48 
Cancelled  (2,908) $33.94 
Increase due to acquisition  730  $8.24 
December 3, 2010  37,075  $30.33 
 
The weighted average fair values of options granted during fiscal 2010, 2009 and 2008 were $9.17, $8.39 and 2007 were $8.39, $10.32, and $12.37, respectively.
 
The total intrinsic value of options exercised during fiscal 2010, 2009 and 2008 and 2007 was $72.7 million, $91.8 million $142.4 million and $463.6$142.4 million, respectively. The intrinsic value is calculated as the difference between the market value on the date of exercise and the exercise price of the shares.
 
107

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Information regarding the stock options outstanding at December 3, 2010, November 27, 2009 and November 28, 2008 and November 30, 2007 is summarized below:  

  
 
 
 
Number of
Shares
(thousands)
   
 
 
Weighted
Average
Exercise
Price
   
Weighted
Average
Remaining
Contractual
Life
(years)
   
Aggregate
Intrinsic
 Value(*)
(millions)
 
As of December 3, 2010            
Options outstanding   37,075  $30.33   3.62  $116.3 
Options vested and expected to vest  35,961  $30.42   3.56  $111.0 
Options exercisable   27,763  $31.17   3.06  $72.7 
  
 
 
 
 
Number of
Shares
(thousands)
   
 
 
 
Weighted
Average
Exercise
Price
   
Weighted
Average
Remaining
Contractual
Life
(years)
   
 
Aggregate
Intrinsic
 Value(*)
(millions)
                 
As of November 27, 2009                            
Options outstanding   41,251  $29.45   4.33  $295.8   41,251  $29.45   4.33  $295.8 
Options vested and expected to vest  39,322  $29.54   4.24  $279.1   39,322  $29.54   4.24  $279.1 
Options exercisable   26,677  $29.85   3.54  $181.7   26,677  $29.85   3.54  $181.7 
                                
As of November 28, 2008                                
Options outstanding   40,704  $29.67   4.00  $76.1   40,704  $29.67   4.00  $76.1 
Options vested and expected to vest  38,975  $29.36   3.87  $76.1   38,975  $29.36   3.87  $76.1 
Options exercisable   28,034  $26.61   3.28  $76.1   28,034  $26.61   3.28  $76.1 
                
As of November 30, 2007                
Options outstanding  47,742  $28.47   4.36  $654.2 
Options vested and expected to vest  43,067  $27.68   4.19  $623.8 
Options exercisable  29,387  $23.77   3.38  $539.8 

(*)The intrinsic value is calculated as the difference between the market value as of end of the fiscal year and the exercise price of the shares. As reported by the NASDAQ Global Select Market, the market values as of December 3, 2010, November 27, 2009 and November 28, 2008 were $29.14, $35.38 and November 30, 2007 were $35.38, $23.16, and $42.14, respectively.
 
112

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
All stock options granted to current executive officers are made after a review by and with the approval of the Executive Compensation Committee of the Board of Directors.
 
Summary of Employee Stock Purchase Plan Shares
 
The weighted average subscription date fair value of shares under the ESPP during fiscal 2010, 2009 and 2008 were $7.43, $5.43 and 2007 were $5.43, $9.56, and $12.03, respectively. Employees purchased 3.3 million shares at an average price of $20.19, 3.2 million shares at an average price of $19.04, and 2.4 million shares at an average price of $30.40, and 2.6 million shares at an average price of $25.24, respectively, for fiscal 2010, 2009 2008 and 2007.2008. The intrinsic value of shares purchased during fiscal 2010, 2009 and 2008 and 2007 was $33.9 million, $21.7 million $25.0 million and $39.8$25.0 million, respectively. The intrinsic value is calculated as the difference between the market value on the date of purchase and the purchase price of the shares.
 
Summary of Restricted Stock Awards
 
Restricted stock award activity for fiscal 2010, 2009 2008 and 20072008 was as follows (shares in thousands):
 
    2009    2008    2007 
   
 
 
Non-vested
Shares
   
Weighted
Average
Grant Date
Fair Value
   
 
 
Non-vested
Shares
   
Weighted
Average
Grant Date
Fair Value
   
 
 
Non-vested
Shares
   
Weighted
Average
Grant Date
Fair Value
 
Beginning outstanding balance  4  $39.31   21  $36.41   501  $9.17 
Awarded
              5   40.03 
Released
  (1)  38.22   (15)  34.94   (92)  29.32 
Forfeited
        (2)  39.95   (393)  4.77 
Ending outstanding balance  3  $40.01   4  $39.31   21  $36.41 

108

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
   
Non-vested
Shares
   
Weighted
Average
Grant Date
Fair Value
 
November 30, 2007  21  $36.41 
Awarded    $ 
Released  (15) $34.94 
Forfeited  (2) $39.95 
November 28, 2008  4  $39.31 
Awarded    $ 
Released  (1) $38.22 
Forfeited    $ 
November 27, 2009  3  $40.01 
Awarded    $ 
Released  (2) $40.06 
Forfeited    $ 
December 3, 2010  1  $39.96 
 
The total fair value of restricted stock awards vested during fiscal 2010, 2009 and 2008 and 2007 was $46.3 thousand, $39.4 thousand $0.5 million and $0.7$0.5 million, respectively.
 
Restricted stock awards are considered outstanding at the time of grant, as the stock award holders are entitled to dividends and voting rights. Unvested restricted stock awards are not considered outstanding in the computation of basic earnings per share.
 
Summary of Restricted Stock Units
Restricted stock unit activity for fiscal years 2010, 2009 2008 and 20072008 was as follows (in thousands):
 
 
 
2009
  
 
 
2008
  
 
 
2007
   2010   2009   2008 
Beginning outstanding balance
  4,261   1,701      10,433   4,261   1,701 
Awarded
  6,176   3,177   1,771   7,340   6,176   3,177 
Released
  (1,162)  (422)     (2,589)  (1,162)  (422)
Forfeited
  (401)  (195)  (70)  (1,294)  (401)  (195)
Increase due to acquisition
  1,559            1,559    
Ending outstanding balance
  10,433   4,261   1,701   13,890   10,433   4,261 
 
The weighted average grant date fair values of restricted stock units granted during fiscal 2010, 2009 and 2008 were $33.47, $27.74 and 2007 were $27.74, $33.55, and $39.67, respectively.Therespectively. The total fair value of restricted stock units vested during fiscal 2010, 2009 and 2008 was $84.1 million, $27.1 million and $14.4 million, respectively.
 
113

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
Information regarding restricted stock units outstanding at the end of fiscal 2010, 2009 2008 and 20072008 is summarized below:
 
 
Number of
Shares
(thousands)
  
Weighted
Average
Remaining
Contractual
Life
(years)
  
Aggregate
Intrinsic
Value(*)
(millions)
   
Number of
Shares
(thousands)
   
Weighted
Average
Remaining Contractual
Life
(years)
   
Aggregate
Intrinsic
Value(*)
(millions)
 
2010         
Restricted stock units outstanding   13,890   1.54  $404.8 
Restricted stock units vested and expected to vest  11,185   1.38  $325.7 
2009                     
Restricted stock units outstanding   10,433   1.82  $369.1   10,433   1.82  $369.1 
Restricted stock units vested and expected to vest  8,078   1.63  $285.7   8,078   1.63  $285.7 
            
2008                        
Restricted stock units outstanding   4,261   1.73  $98.7   4,261   1.73  $98.7 
Restricted stock units vested and expected to vest  3,351   1.52  $77.6   3,351   1.52  $77.6 
            
2007            
Restricted stock units outstanding  1,701   1.88  $71.7 
Restricted stock units vested and expected to vest  1,309   1.65  $55.2 

(*)The intrinsic value is calculated as the market value as of end of the fiscal year. As reported by the NASDAQ Global Select Market, the market values as of December 3, 2010, November 27, 2009 and November 28, 2008 were $29.14, $35.38 and November 30, 2007 were $35.38, $23.16, and $42.14, respectively.
 
109

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Summary of Performance Shares
 
The following table sets forth the summary of performance share activity under our 20092010 Program for fiscal 20092010 (in thousands):
 
 
Shares
Granted
  
Maximum
Shares
Eligible
to Receive
   
Shares
Granted
   
Maximum
Shares
Eligible
to Receive
 
Beginning outstanding balance
            
Awarded
  559   643   263   394 
Forfeited
  (7)  (8)  (13)  (19)
Ending outstanding balance
  552   635   250   375 
 
However, theThe performance metrics under the 2009 programPerformance Share Program were not achieved and therefore no shares will be awarded under the grants noted above.were awarded.
 
In the first quarter of fiscal 2009,2011, the Executive Compensation Committee certified the actual performance achievement of participants in the 20082010 Performance Share Program (the “2008“2010 Program”). Based upon the achievement of goals outlined in the 20082010 Program, participants had the ability to receive up to 200%150% of the target number of shares originally granted. Actual performance resulted in participants achieving approximately 124%135% of target or approximately 1.00.3 million shares for the 20082010 Program. SharesOne third of the shares under the 20082010 Program vested 25% in the first quarter of fiscal 2009,2011 and the remaining 75%two thirds vest evenly on the following threetwo annual anniversary dates of the grant, contingent upon the recipient’s continued service to Adobe.Adobe .
 
The following table sets forth the summary of performance share activity under our 2006 through2007 and 2008 programs, based upon share awards actually achieved, for fiscal 20092010 and fiscal 20082009 (in thousands):
 
 2009  2008   2010   2009 
Beginning outstanding balance  383      950   383 
Achieved  1,022   993      1,022 
Released  (382)  (480)  (350)  (382)
Forfeited  (73)  (130)  (43)  (73)
Ending outstanding balance  950   383   557   950 
 
The total fair value of performance awards vested during fiscal 2010, 2009 and 2008 was $12.0 million, $7.7 million and $16.7 million, respectively.
Information regarding performance shares outstanding at November 27, 2009 and November 28, 2008 is summarized below:

  
Number of
Shares
(thousands)
  
Weighted
Average
Remaining
Contractual
Life
(years)
  
Aggregate
Intrinsic
Value(*)
(millions)
 
2009            
Performance shares outstanding                                                                            950   1.05  $33.6 
Performance shares vested and expected to vest  818   0.97  $28.8 
             
2008            
Performance shares outstanding
  383   1.20  $8.9 
Performance shares vested and expected to vest  323   1.10  $7.4 


110114

ADOBE SYSTEMS INCORPORATED
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
 

Information regarding performance shares outstanding at December 3, 2010 and November 27, 2009 is summarized below:
 
   
Number of
Shares
(thousands)
   
Weighted
Average
Remaining
Contractual
Life
(years)
   
Aggregate
Intrinsic
Value(*)
(millions)
 
2010            
Performance shares outstanding                                                                            557   0.58  $16.2 
Performance shares vested and expected to vest  514   0.53  $14.8 
             
2009            
Performance shares outstanding
  950   1.05  $33.6 
Performance shares vested and expected to vest  818   0.97  $28.8 
             
2008            
Performance shares outstanding
  383   1.20  $8.9 
Performance shares vested and expected to vest  323   1.10  $7.4 

(*)The intrinsic value is calculated as the market value as of end of the fiscal year. As reported by the NASDAQ Global Select Market, the market valuevalues as of December 3, 2010, November 27, 2009 and November 28, 2008 waswere $29.14, $35.38 and $23.16, respectively.
 
Grants to Non-Employee Directors
 
The Directors Plan (and starting in fiscal 2008, the 2003 Plan) provides for the granting of nonqualified stock options to non-employee directors. Prior to fiscal 2009, option grants were limited to 25,000 shares per person in each fiscal year, except for a new non-employee director to whom 50,000 shares were granted upon election as a director. Options granted before November 29, 2008 vest over four years: 25% on the day preceding each of our next four annual meetings and have a ten-year term. Starting in fiscal 2009, the initial equity grant to a new non-employee director is a restricted stock unit award having an aggregate value of $0.5 million as based on the average stock price over the 30 calendar days ending on the day before the date of grant. The initial equity award vests over 2 years, 50% on the day preceding each of our next 2 annual meetings. For the annual equity grant, a non-employee director can elect to receive 100% options, 100% restricted stock units or 50% of each and shall have an aggregate value of $0.2 million asa s based on the average stock price over the 30 calendar days ending on the day before the date of grant. The target grant value of restricted stock units to stock options will be based on a 3:1 conversion ratio. Annual equity awards granted on or after November 29, 2008 vest 100% on the day preceding the next annual meeting. Options granted on or after November 29, 2008 have a seven-year term. The exercise price of the options that are issued is equal to the fair market value of our common stock on the date of grant.
 
Options granted to directors for fiscal 2010, 2009 and 2008 and 2007 arewere as follows (shares in thousands):
 
  2009   2008   2007   2010   2009   2008 
Options granted to existing directors  175   250   250   18   175   250 
Exercise price $23.28  $37.09  $42.61  $33.82  $23.28  $37.09 
 
Restricted stock units granted to directors for fiscal 2010 and 2009 arewere as follows (shares in(in thousands):
 
2009
Restricted stock units granted to existing directors27
Restricted stock units granted to new directors20
   2010   2009 
Restricted stock units granted to existing directors  48   27 
Restricted stock units granted to new directors     20 

Compensation Costs
 
With the exception of performance shares, stock-based compensation expense is recognized on a straight-line basis over the requisite service period of the entire award, which is generally the vesting period. For performance shares, expense is recognized on a straight-line basis over the requisite service period for each vesting portiontranche of the award.
 
115

TABLE OF CONTENTS
ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
As of November 27, 2009,December 3, 2010, there was $305.0$257.9 million of unrecognized compensation cost, adjusted for estimated forfeitures, related to non-vested stock-based awards which will be recognized over a weighted average period of 2.42.5 years. Total unrecognized compensation cost will be adjusted for future changes in estimated forfeitures.
 
111

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

Total stock-based compensation costs that have been included in our Consolidated Statements of Income for fiscal 2010, 2009 2008 and 20072008 were as follows (in thousands):
 
   Income Statement Classifications     Income Statement Classifications 
  
Cost of
Revenue –
Services and
Support
   Research and Development   
Sales and
Marketing
   General and Administrative   
 
 
 
 
Total
  
 
 
Cost of
Revenue–
Subscription
   
Cost of
Revenue–
Services and Support
   Research and Development   
Sales and
Marketing
   General and Administrative   
 
Total(1)
 
                                 
Option Grants and Stock Purchase Rights(*)
               
Option Grants and Stock
Purchase Rights(2)
                  
Fiscal 2010
 $1,265  $1,251  $37,221  $40,983  $21,111  $101,831 
Fiscal 2009
 $1,906  $45,535  $38,790  $24,595  $110,826  $  $1,906  $45,535  $38,790  $24,595  $110,826 
Fiscal 2008
 $3,728  $55,653  $41,326  $24,521  $125,228  $  $3,728  $55,653  $41,326  $24,521  $125,228 
Fiscal 2007
 $5,152  $58,579  $41,801  $24,467  $129,999 
                                            
Restricted Stock and Performance Share Awards(*)
                    
Restricted Stock and Performance
Share Awards(2)
                        
Fiscal 2010
 $1,422  $1,065  $51,387  $52,253  $23,128  $129,255 
Fiscal 2009
 $639  $27,931  $19,818  $9,274  $57,662  $  $639  $27,931  $19,818  $9,274  $57,662 
Fiscal 2008
 $570  $20,835  $17,928  $10,810  $50,143  $  $570  $20,835  $17,928  $10,810  $50,143 
Fiscal 2007
 $346  $9,518  $6,084  $4,040  $19,988 

(*)(1)During fiscal 2010, 2009 and 2008, we recorded deferred tax benefits of $44.8 million, $25.4 million and $30.0 million, respectively.
(2)During fiscal 2009 and 2008, we recorded $0.9 million and $2.9 million, respectively, associated with cash recoveries of fringe benefit tax from employees in India.
 
NOTE 14.  STOCKHOLDERS’ EQUITY
 
Stockholder Rights PlanComprehensive Income (Loss)
 
Our Stockholder Rights Plan is intendedThe following table sets forth the activity for each component of comprehensive income, net of related taxes, for fiscal 2010, 2009 and 2008 (in thousands):
   2010   2009   2008 
Net income
 $774,680  $386,508  $871,814 
Other comprehensive income (loss):            
Available-for-sale securities:            
Unrealized gains (losses) on available-for-sale securities  (1,211)  6,661   (3,102)
Reclassification adjustment for (gains) losses on available-
for-sale securities recognized during the period
  (2,959)  (8,752)  1,559 
Subtotal available-for-sale securities
  (4,170)  (2,091)  (1,543)
Derivatives designated as hedging instruments:            
Unrealized (losses) gains on derivative instruments  20,325  ��(14,618)  54,967 
Reclassification adjustment for gains on derivative
instruments recognized during the period
  (20,169)  (27,138)  (13,248)
Subtotal derivative instruments                                                                     156   (41,756)  41,719 
Foreign currency translation adjustments
  (3,004)  11,071   (10,902)
Other comprehensive income (loss)
  (7,018)  (32,776)  29,274 
Total comprehensive income, net of taxes
 $767,662  $353,732  $901,088 
116

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
The following table sets forth the taxes related to protect stockholders from unfair or coercive takeover practices. In accordance with this plan,each component of OCI for fiscal 2010, 2009 and 2008 (in thousands):
   2010   2009   2008 
Available-for-sale securities
 $495  $931  $(988)
Foreign currency translation adjustments
 $275  $1,411  $(4,860)
Taxes related to derivative instruments were zero for all fiscal years.
The following table sets forth the Boardcomponents of Directors declared a dividend distributionaccumulated other comprehensive income, net of one common stock purchase right on each outstanding sharerelated taxes, for fiscal 2010 and 2009 (in thousands):
   2010   2009 
Net unrealized gains on available-for-sale securities:        
Unrealized gains on available-for-sale securities
 $12,138  $13,818 
Unrealized losses on available-for-sale securities
  (2,493)  (2)
Total net unrealized gains on available-for-sale securities
  9,645   13,816 
Net unrealized (losses) gains on derivative instruments
  151   (5)
Cumulative foreign currency translation adjustments
  7,632   10,635 
Total accumulated other comprehensive income, net of taxes
 $17,428  $24,446 
The following table sets forth the components of our common stock held as of July 24, 1990foreign currency translation adjustments for fiscal 2010, 2009 and on each share of common stock issued by Adobe thereafter. In July 2000, the Stockholder Rights Plan was amended to extend it for ten years so that each right entitles the holder to purchase one unit of Series A Preferred Stock, which is equal to 1/1000 share of Series A Preferred Stock, par value $0.0001 per share, at a price of $700 per unit. As adjusted for our 2000 and 2005 stock splits each in the form of a dividend, each share of common stock now entitles the holder to one-quarter of such a purchase right. Each whole right still entitles the registered holder to purchase from Adobe a unit of preferred stock at $700. The rights become exercisable in certain circumstances, including upon an entity’s acquiring or announcing the intention to acquire beneficial ownership of 15% or more of our common stock without the approval of the Board of Directors or upon our being acquired by any person in a merger or business combination transaction. The rights are redeemable by Adobe prior to exercise at $0.01 per right and expire on July 23, 2010.2008 (in thousands):
   2010   2009   2008 
Beginning balance $10,640  $(431) $10,471 
Foreign currency translation adjustments  (4,144)  17,343   (19,461)
Income tax effect relating to translation adjustments for
undistributed foreign earnings
  1,136   (6,272)  8,559 
Ending balance $7,632  $10,640  $(431)
 
Stock Repurchase Program I
 
To facilitate our stock repurchase program, designed to return value to our stockholders and minimize dilution from stock issuances, we repurchase shares in the open market and also enter into structured repurchases with third-parties.
 
Authorization to repurchase shares to cover on-going dilution iswas not subject to expiration. However, this repurchase program iswas limited to covering net dilution from stock issuances and iswas subject to business conditions and cash flow requirements as determined by our Board of Directors from time to time.
 
During the third quarter of fiscal 2010, our Board of Directors approved an amendment to our stock repurchase program authorized in April 2007 from a non-expiring share-based authority to a time-constrained dollar-based authority. As part of this amendment, the Board of Directors granted authority to repurchase up to $1.6 billion in common stock through the end of fiscal 2012. This amended program did not affect the $250.0 million structured stock repurchase agreement entered into during March 2010. As of December 3, 2010, no prepayments remain under that agreement.
During fiscal 2010, 2009 2008 and 20072008 we entered into several structured repurchase agreements with large financial institutions, whereupon we provided the financial institutions with prepayments of $850.0 million, $350.0 million and $525.0 million, respectively. Of the $850.0 million of prepayments during fiscal 2010, $250.0 million was under the stock repurchase program prior to the program amendment and $1.1the remaining $600.0 million was under the amended $1.6 billion respectively.time-constrained dollar-based authority. We entered into these agreements in order to take advantage of repurchasing shares at a guaranteed discount to the Volume Weighted Average Price (“VWAP”) of our common stock over a specified period of time. We only enter into such transactions when the discount that we receive is higher than the foregone return on our cashcas h prepayments to the financial institutions. There were no explicit commissions or fees on these structured repurchases. Under the terms of the agreements, there is no requirement for the financial institutions to return any portion of the prepayment to us.
 
112117

ADOBE SYSTEMS INCORPORATED
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
 

The financial institutions agree to deliver shares to us at monthly intervals during the contract term. The parameters used to calculate the number of shares deliverable are: the total notional amount of the contract, the number of trading days in the contract, the number of trading days in the interval, and the average VWAP of our stock during the interval less the agreed upon discount. During fiscal 2010, we repurchased approximately 31.2 million shares at an average price of $29.19 through structured repurchase agreements entered into during fiscal 2009 and fiscal 2010. During fiscal 2009, we repurchased approximately 15.2 million shares at an average price per share of $27.89 through structured repurchase agreements entered into during fiscal 2008 and fiscal 2009. During fiscal 2008, we repurchased 22.4 million shares at an averagea verage price of $36.26 through structured repurchase agreements which included prepayments from fiscal 2007. During fiscal 2007, we repurchased 22.0 million shares at an average price of $40.04 through structured repurchase agreements which included prepayments from fiscal 2006.
 
During fiscal 2008, we also repurchased 3.6 million shares at an average price of $36.41 in open market transactions.
 
For fiscal 2010, 2009 2008 and 2007,2008, the prepayments were classified as treasury stock on our Consolidated Balance Sheets at the payment date, though only shares physically delivered to us by December 3, 2010, November 27, 2009 and November 28, 2008 and November 30, 2007 were excluded from the denominator in the computation of earnings per share. As of December 3, 2010 no prepayments remained under the agreements. As of November 27, 2009, and November 28, 2008, approximately $59.9 million and $134.7 million, respectively, of up-front payments remained under the agreements.
Subsequent to December 3, 2010, as part of our $1.6 billion stock repurchase program, we entered into a structured stock repurchase agreement with a large financial institution whereupon we provided them with a prepayment of $125.0 million. This amount will be classified as treasury stock on our Consolidated Balance Sheets. Upon completion of the $125.0 million stock repurchase agreement, $875.0 million remains under our time-constrained dollar-based authority. See Note 21 for further discussion of our stock repurchase program.
 
Stock Repurchase Program II
 
Under this stock repurchase program, we had authorization to repurchase an aggregate of 50.0 million shares of our common stock. During the third quarter of fiscal 2008, the remaining authorized number of shares were repurchased. From the inception of the 50.0 million share authorization under this program, we provided prepayments of $1.9 billion under structured share repurchase agreements to large financial institutions. During the third quarter of fiscal 2008, the remaining authorized number of shares were repurchased.
 
During fiscal 2008, we provided prepayments of $1.0 billion and repurchased 31.9 million shares under these structured agreements at an average price of $37.15. During fiscal 2007, we provided prepayments of $850.0 million under structured share repurchase agreements to large financial institutions. During fiscal 2007, we repurchased 17.7 million shares under these structured agreements at an average price of $40.50 and approximately $133.7 million of up-front payments remained under these agreements as of November 30, 2007.
During fiscal 2008, we also repurchased 0.5 million shares at an average price of $39.79 in open market transactions.
 
NOTE 15.   COMPREHENSIVE INCOME
The following table sets forth the activity for each component of comprehensive income, net of related taxes, for fiscal 2009, 2008 and 2007 (in thousands):
   2009   2008   2007 
Net income
 $386,508  $871,814  $723,807 
Other comprehensive income (loss):            
Available-for-sale securities:            
Unrealized gains (losses) on available-for-sale securities, net of taxes  6,661   (3,102)  14,570 
Reclassification adjustment for (gains) losses on available-for-sale securities recognized during the period  (8,752)  1,559   2,000 
Subtotal available-for-sale securities                                                              (2,091)  (1,543)  16,570 
Derivative instruments:            
Unrealized (losses) gains on derivative instruments  (14,618)  54,967   4,974 
Reclassification adjustment for gains on derivative instruments recognized during
the period                                                             
  (27,138)  (13,248)  (5,510)
Subtotal derivative instruments                                                              (41,756)  41,719   (536)
Foreign currency translation adjustments                                                                     11,071   (10,902)  5,570 
Other comprehensive income (loss)  (32,776)  29,274   21,604 
Total comprehensive income, net of taxes $353,732  $901,088  $745,411 

113

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
    The following table sets forth the taxes related for each component of other comprehensive income for fiscal 2009, 2008 and 2007 (in thousands):
  2009   2008   2007
Available-for-sale securities                                                                       931  $(988) $2,382
Foreign currency translation adjustments                                                                       1,411  $(4,860) $3,699
Taxes related to derivative instruments were zero for all fiscal years.
           The following table sets forth the components of accumulated other comprehensive income, net of related taxes, for fiscal 2009 and 2008 (in thousands):
   2009   2008 
Net unrealized gains on available-for-sale securities:        
Unrealized gains on available-for-sale securities $13,818  $16,062 
Unrealized losses on available-for-sale securities  (2)  (155)
Total net unrealized gains on available-for-sale securities  13,816   15,907 
Net unrealized gains on derivative instruments  (5)  41,750 
Cumulative foreign currency translation adjustments  10,635   (435)
Total accumulated other comprehensive income, net of taxes $24,446  $57,222 

The following table sets forth the components of foreign currency translation adjustments for fiscal 2009, 2008 and 2007 (in thousands):
   2009   2008   2007 
Beginning balance $ (431) $ 10,471  $ 4,901 
Foreign currency translation adjustments
  17,343   (19,461)  9,269 
Income tax effect relating to translation adjustments for undistributed foreign earnings  (6,272)  8,559   (3,699)
Ending balance
 $10,640  $(431) $10,471 
NOTE 16.15.  NET INCOME PER SHARE
 
Basic net income per share is computed using the weighted average number of common shares outstanding for the period, excluding unvested restricted stock. Diluted net income per share is based upon the weighted average common shares outstanding for the period plus dilutive potential common shares, including unvested restricted stock and stock options using the treasury stock method.
 
The following table sets forth the computation of basic and diluted net income per share for fiscal 2010, 2009 2008 and 20072008 (in thousands, except per share data):
 
  2009   2008   2007   2010   2009   2008 
Net income
 $386,508  $871,814  $723,807  $774,680  $386,508  $871,814 
Shares used to compute basic net income per share  524,470   539,373   584,203   519,045   524,470   539,373 
Dilutive potential common shares:                        
Unvested restricted stock and performance share awards  2,130   1,107   13   3,170   2,130   1,107 
Stock options  4,010   8,073   14,559   3,609   4,010   8,073 
Shares used to compute diluted net income per share
  530,610   548,553   598,775   525,824   530,610   548,553 
Basic net income per share
 $0.74  $1.62  $1.24  $1.49  $0.74  $1.62 
Diluted net income per share
 $0.73  $1.59  $1.21  $1.47  $0.73  $1.59 
 
114

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

For fiscal 2010, 2009 2008 and 2007,2008, options to purchase approximately 22.4 million, 27.0 million 16.5 million and 10.416.5 million shares, respectively, of common stock with exercise prices greater than the annual average fair market value of our stock of $31.82, $27.30 $37.07 and $41.77,$37.07, respectively, were not included in the calculation because the effect would have been anti-dilutive.
 
 
118

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTE 17.16.  COMMITMENTS AND CONTINGENCIES
 
Lease Commitments
 
We lease certain of our facilities and some of our equipment under non-cancellable operating lease arrangements that expire at various dates through 2028. We also have one land lease that expires in 2091. Rent expense includes base contractual rent and variable costs such as building expenses, utilities, taxes, insurance and equipment rental. Rent expense and sublease income for these leases for fiscal 20072008 through fiscal 20092010 were as follows (in thousands):
 
  2009   2008   2007   2010   2009   2008 
Rent expense $93,921  $101,202  $90,553  $109,114  $93,921  $101,202 
Less: sublease income  5,563   11,421   9,406   3,929   5,563   11,421 
Net rent expense  $88,358  $89,781  $81,147  $105,185  $88,358  $89,781 
 
We occupy three office buildings in San Jose, California where our corporate headquarters are located. We reference these office buildings as the Almaden Tower and the East and West Towers.
 
In August 2004, we extended the lease agreement for our East and West Towers for an additional five years with an option to extend for an additional five years solely at our election. In June 2009, we submitted notice to the lessor that we intended to exercise our option to renew this agreement for an additional five years effective August 2009. As stated in the original lease agreement, in conjunction with the lease renewal, we were required to obtain a standby letter of credit for approximately $16.5 million which enabled us to secure a lower interest rate and reduce the number of covenants. As defined in the lease agreement, the standby letter of credit primarily represents the lease investment equity balance equity which is callable in the event of default. In March 2007, the Almaden Tower lease was extended for five years, withwit h a renewal option for an additional five years solely at our election. As part of the lease extensions, we purchased the lease receivable from the lessor of the East and West Towers for $126.8 million and a portion of the lease receivable from the lessor of the Almaden Tower for $80.4 million, both of whichand are recorded as investments in lease receivables on our Consolidated Balance Sheets. As of December 3, 2010, the fair value of the lease receivables related to all three towers approximated carrying value. This purchase may be credited against the residual value guarantee if we purchase the properties or will be repaid from the sale proceeds if the properties are sold to third parties.third-parties. Under the agreement for the East and West Towers and the agreement for the Almaden Tower, we have the option to purchase the buildings at anytime during the lease term for approximately $143.2 million and $103.6 million, respectively. The residual value guarantees under the East and West Towers and the Almaden Tower obligations are $126.8 million and $89.4 million, respectively.
 
These two leases are both subject to standard covenants including certain financial ratios that are reported to the lessors quarterly. As of November 27, 2009,December 3, 2010, we were in compliance with all of the covenants. In the case of a default, the lessor may demand we purchase the buildings for an amount equal to the lease balance, or require that we remarket or relinquish the buildings. Both leases qualify for operating lease accounting treatment and, as such, the buildings and the related obligations are not included on our consolidated balance sheet.Consolidated Balance Sheets. We utilized this type of financing in order to access bank-provided funding at the most favorable rates and to provide the lowest total cost of occupancy for the headquarter buildings. At the end of the lease term, we can extend the lease for an additional five year term, purchase the buildings for the lease balance, remarket or relinquish the buildings. If we choose to remarket or are required to do so upon relinquishing the buildings, we are bound to arrange the sale of the buildings to an unrelated party and will be required to pay the lessor any shortfall between the net remarketing proceeds and the lease balance, up to the residual value guarantee amount.
 
In June 2010, we entered into a sale-leaseback agreement to sell equipment totaling $32.2 million and leaseback the same equipment over a period of 43 months. This transaction was classified as a capital lease obligation and recorded at fair value. See Note 17 for further discussion of our capital lease obligation.
Unconditional Purchase Obligations
Our purchase obligations consist of agreements to purchase goods and services entered in the ordinary course of business.
115119

ADOBE SYSTEMS INCORPORATED
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
 

The following aretable summarizes our future minimum lease payments under non-cancellable unconditional purchase obligations, operating leases and future minimum sublease income under non-cancellable subleasescapital leases for each of the next five years and thereafter as of November 27, 2009December 3, 2010 (in thousands):
 
     Operating Leases  Capital Leases 
Fiscal Year  
Future
Minimum
Lease
Payments
  
Future
Minimum
Sublease
Income
   Purchase Obligations  
Future
Minimum
Lease
Payments
  
Future
Minimum
Sublease
Income
  
Future
Minimum
Lease
Payments
 
2010
 $53,244  $3,970 
2011
2011
  41,328   3,323 
2011
 $175,131  $65,786  $4,040  $9,937 
2012
2012
  33,391   2,008 
2012
  10,241   50,146   2,870   9,925 
2013
2013
  24,780   404 
2013
  5,717   39,560   1,209   9,925 
2014
2014
  19,964    
2014
  2,234   26,322   307   827 
2015
2015
  6,045   19,776   321    
Thereafter
Thereafter
  76,548    
Thereafter
  15,146   82,614   1,682    
Total
Total
 $249,255  $9,705 
Total
 $214,514  $284,204  $10,429  $30,614 
Less: interest
Less: interest
              (2,122)
Total
Total
             $28,492 
 
The table above includes operating lease commitments related to our restructured facilities.See Note 11 for information regarding our restructuring charges.
 
Guarantees
 
The lease agreements for our corporate headquarters provide for residual value guarantees as noted above. The fair value of a residual value guarantee in lease agreements entered into after December 31, 2002, must be recognized as a liability on our Consolidated Balance Sheets. As such, we recognized $5.2 million and $3.0 million in liabilities, related to the extended East and West Towers and Almaden Tower leases, respectively. These liabilities are recorded in other long-term liabilities with the offsetting entry recorded as prepaid rent in other assets. The balance will be amortized to the income statement over the life of the leases. As of December 3, 2010 and November 27, 2009, and November 28, 2008, the unamortized portion of the fair value of the residual value guarantees, for both leases, remaining in other long-term liabilities and prepaid rentren t was $1.3$0.7 million and $2.6$1.3 million, respectively.
 
Royalties
 
We have royalty commitments associated with the shipment and licensing of certain products. Royalty expense is generally based on a dollar amount per unit shipped or a percentage of the underlying revenue. Royalty expense, which was recorded under our cost of products revenue on our Consolidated Statements of Income, was approximately $34.1 million, $43.0 million $47.8 million and $37.4$47.8 million in fiscal 2010, 2009 2008 and 2007,2008, respectively.
 
Indemnifications
 
In the normalordinary course of business, we provide indemnifications of varying scope to customers against claims of intellectual property infringement made by third-parties arising from the use of our products. Historically, costs related to these indemnification provisions have not been significant and we are unable to estimate the maximum potential impact of these indemnification provisions on our future results of operations.
 
To the extent permitted under Delaware law, we have agreements whereby we indemnify our officers and directors for certain events or occurrences while the officer or director is, or was serving, at our request in such capacity. The indemnification period covers all pertinent events and occurrences during the officer’s or director’s lifetime. The maximum potential amount of future payments we could be required to make under these indemnification agreements is unlimited; however, we have director and officer insurance coverage that reduces our exposure and enables us to recover a portion of any future amounts paid. We believe the estimated fair value of these indemnification agreements in excess of applicable insurance coverage is minimal.
 
During fiscal 2010, our limited partnership interest in Adobe Ventures was dissolved and all remaining assets were distributed to the partners. As part of ourthis limited partnership interests in Adobe Ventures,interest, we have provided a general indemnification to Granite Ventures, an independent venture capital firm and sole general partner of Adobe Ventures, for certain events or occurrences while Granite Ventures is, or was serving at our request in such capacity provided that Granite Ventures actsacted in good faith on behalf of the partnership. We are unable to develop an estimate of the maximum potential amount of future payments that could potentially result from any hypothetical future claim, but believe the risk of having to make any payments under this general indemnification to be remote.
 
116120

ADOBE SYSTEMS INCORPORATED
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
 

Legal Proceedings
 
OnBetween September 23, 2009 Richard Miner on behalf of himself and all similarly situated stockholders of Omniture, Inc. filed aSeptember 25, 2009, three putative class action lawsuit captioned Miner v. Omniture, Inc.,  et. al., Case No. 090403559 (the “Miner Lawsuit”) against Omniture, the members of Omniture’s board of directors (collectively, the “Omniture Defendants”) and Adobelawsuits were filed in the United States Fourth Judicial District Court for Utah County, Provo Department, State of Utah, seeking to enjoin the proposedAdobe’s acquisition betweenof Omniture, Inc. and Adobe.  Into recover damages in the event the acquisition is consummated,transaction were to close. The cases were captioned Miner v. Omniture, Inc., et. al. (“Miner”), Barrell v. Omniture, Inc. et. al., (“Barrell”), and Lodhia v. Omniture, Inc. et al., (“Lodhia”). At a hearing on October 20, 2009, the plaintiff seekscourt consolidated the Miner, Barrell, and Lodhia cases into a single case under the Lodhia caption and denied the plaintiffs’ motion to recover an unspecified amountpreliminarily enjoin the closing of damages. The plaintiff allegesthe transaction. On December 30, 2009, the plaintiffs served the defendants with a consolidated amended complai nt for damages arising out of the closing of the transaction. In the consolidated amended complaint, plaintiffs alleged that the members of Omniture’s board of directors breached their fiduciary duties to Omniture’s stockholders by failing to seek the highest possible price for Omniture and that both Adobe and Omniture induced or aided and abetted in the alleged breach of such fiduciary duties. Also on September 23, 2009, Christopher R. Barrell filed a substantially similar lawsuit to the Miner Lawsuit in the United States Fourth Judicial District Court for Utah County, Provo Department, State of Utah, captioned Barrell v. Omniture, Inc. et. al., Case No. 090403560 (the “Barrell Lawsuit”).breach. The Barrell Lawsuit names the same defendants as the Miner Lawsuit, andplaintiffs also names Snowbird Acquisition Corporation as an additional defendant. Subsequently, on September 24, 2009, the plaintiff in the Barrell Lawsuit filed an amended complaint, which added allegationsalleged that the Schedule 14D-9 Solicitation/Recommendation Statement filed by Omniture on September 24, 2009 in connection with the transaction contained inadequate disclosures and was materially misleading. Plaintiffs sought unspecified damages on behalf of the former public stockholders of Omniture. On September 25, 2009,March 8, 2010, Adobe and the Omniture Defendants filedother defendants moved to dismiss the complaint for failure to state a claim. The court heard oral argument on the motion requesting thatin November 2010 and the court consolidategranted the Barrell Lawsuit, Miner Lawsuit and a substantially similar lawsuit captioned Lodhia v. Omniture, Inc. et al., Case No. 090403499 (the “Lodhia Lawsuit”) in which the Omniture Defendants, but not Adobe, were named. Additionally, on September 30, 2009, the plaintiff in the Lodhia Lawsuit filed a response to defendants’ motion to consolidate, agreeing consolidation is appropriate, and alsodismiss the complaint with prejudice.
In October 2009, Eolas Technologies Incorporated filed a motion seeking appointment as lead plaintiffcomplaint against us and 22 other companies for patent infringement in the consolidated action.   Omniture movedUnited States District Court for an order consolidating all three lawsuits.the Eastern District of Texas. The plaintiffscomplaint alleges, among other things, that a number of our Web pages and products infringe two patents owned by plaintiff purporting to cover “Distributed Hypermedia Method for Automatically Invoking External Application Providing Interaction and Display of Embedded Objects within a Hypermedia Document” (U.S. Patent No. 5,838,906) and “Distributed Hypermedia Method and System for Automatically Invoking External Application Providing Interaction and Display of Embedded Objects within a Hypermedia Document” (U.S. Patent No. 7,599,985) and seeks injunctive relief, monetary damages, costs and attorneys fees. We disput e these claims and intend to vigorously defend ourselves in the three lawsuits filed a joint motion seeking preliminary injunction barring the consummation of the proposed acquisition and requiring additional disclosures by Omniture in its Schedule 14D-9.  At a hearing on October 20, 2009, the court granted Omniture’s motion to consolidate the three cases and denied the plaintiffs’ motion for a preliminary injunction. On December 30, 2009, the plaintiffs served the defendants with a consolidated amended complaint. Adobe intends to defend the lawsuits vigorously.this matter. As of November 27, 2009,December 3, 2010, no amounts have been accrued as a loss is not probable.probable or estimable.
 
In connection with our anti-piracy efforts, conducted both internally and through organizations such as the Business Software Alliance, from time to time we undertake litigation against alleged copyright infringers. Such lawsuits may lead to counter-claims alleging improper use of litigation or violation of other local laws. We believe we have valid defenses with respect to such counter-claims; however, it is possible that our consolidated financial position, cash flows or results of operations could be affected in any particular period by the resolution of one or more of these counter-claims.
 
From time to time, Adobe is subject to legal proceedings, claims and investigations in the ordinary course of business, including claims of alleged infringement of third-party patents and other intellectual property rights, indemnification claims, commercial, employment and other matters. Adobe makes a provision for a liability when it is both probable that a liability has been incurred and the amount of the loss can be reasonably estimated. These provisions are reviewed at least quarterly and adjusted to reflect the impacts of negotiations, settlements, rulings, advice of legal counsel and other information and events pertaining to a particular case. All legal costs associated with litigation are expensed as incurred. Litigation is inherently unpredictable. However, we believe that we have valid defenses with respect to the legal matters pending againstagains t Adobe. It is possible, nevertheless, that our consolidated financial position, cash flows or results of operations could be negatively affected by an unfavorable resolution of one or more of such proceedings, claims or investigations.
 
NOTE 17.  DEBT
NOTE 18.  CREDIT AGREEMENT
Our debt as of December 3, 2010 and November 27, 2009 consisted of the following (in thousands):
   2010   2009 
Notes
 $1,493,969  $ 
Credit facility
     1,000,000 
Capital lease obligations
  28,492    
Total debt and capital lease obligations
  1,522,461   1,000,000 
Less: current portion
  8,799    
Total debt and capital lease obligations, non-current
 $1,513,662  $1,000,000 
121

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
Notes
In February 2010, we issued $600.0 million of 3.25% senior notes due February 1, 2015 (the “2015 Notes”) and $900.0 million of 4.75% senior notes due February 1, 2020 (the “2020 Notes” and, together with the 2015 Notes, the “Notes”). Our proceeds were approximately $1.5 billion and were net of an issuance discount of $6.6 million. The Notes rank equally with our other unsecured and unsubordinated indebtedness. In addition, we incurred issuance costs of approximately $10.7 million. Both the discount and issuance costs are being amortized to interest expense over the respective terms of the Notes using the effective interest method. The effective interest rate including the discount and issuance costs is 3.45% for the 2015 Notes and 4.92% for the 2020 Notes. Interest is payable semi-annually, in arrea rs, on February 1 and August 1, commencing on August 1, 2010. In August 2010, we made our first semi-annual payment of $31.1 million. The proceeds from the Notes are available for general corporate purposes, including repayment of any balance outstanding on our credit facility. Based on quoted market prices, the fair value of the Notes was approximately $1.6 billion as of December 3, 2010.
We may redeem the Notes at any time, subject to a make whole premium. In addition, upon the occurrence of certain change of control triggering events, we may be required to repurchase the Notes, at a price equal to 101% of their principal amount, plus accrued and unpaid interest to the date of repurchase. The Notes also include covenants that limit our ability to grant liens on assets and to enter into sale and leaseback transactions, subject to significant allowances. As of December 3, 2010, we were in compliance with all of the covenants.
Credit Agreement
 
In August 2007, we entered into thean Amendment to our Credit Agreement dated February 2007 (the “Amendment”), which increased the total senior unsecured revolving facility from $500.0 million to $1.0 billion. The Amendment also permits us to request one-year extensions effective on each anniversary of the closing date of the original agreement, subject to the majority consent of the lenders. We also retain an option to request an additional $500.0 million in commitments, for a maximum aggregate facility of $1.5 billion.
 
In February 2008, we entered into thea Second Amendment to the Credit Agreement dated February 26, 2008, which extended the maturity date of the facility by one year to February 16, 2013. The facility would terminate at this date if no additional extensions have been requested and granted. All other terms and conditions remain the same.
 
117

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)

The facility contains a financial covenant requiring us not to exceed a certain maximum leverage ratio. At our option, borrowings under the facility accrue interest based on either the London interbank offered rate (“LIBOR”) for one, two, three or six months, or longer periods with bank consent, plus a margin according to a pricing grid tied to this financial covenant, or a base rate. The margin is set at rates between 0.20% and 0.475%. Commitment fees are payable on the facility at rates between 0.05% and 0.15% per year based on the same pricing grid. The facility is available to provide loans to us and certain of our subsidiaries for general corporate purposes. As of November 28, 2008, the amount outstanding under this credit facility was $350.0 million. On September 22, 2009 we borrowed an additional $650.0 million under the credit facility. As ofAt November 27, 2009, the amount outstanding under thisthe credit facility was $1.0 billion, which is included in long-term liabilitiesapproximated fair value. On February 1, 2010, we paid the outs tanding balance on our Consolidated Balance Sheets. The carrying valuecredit facility and the entire $1.0 billion credit line under this facility remains available for borrowing.
Capital Lease Obligation
In June 2010, we entered into a sale-leaseback agreement to sell equipment totaling $32.2 million and leaseback the same equipment over a period of the outstanding liability approximates43 months. This transaction was classified as a capital lease obligation and recorded at fair value. As of November 27, 2009, we were in compliance with allDecember 3, 2010, our capital lease obligations of the covenants.
$28.5 million includes $8.8 million of current debt.
 
122

ADOBE SYSTEMS INCORPORATED
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
NOTE 19.18.  NON-OPERATING INCOME (EXPENSE)
 
Non-operating income (expense) for fiscal 2010, 2009 2008 and 20072008 included the following (in thousands):
 
  2009   2008   2007   2010   2009   2008 
Interest and other income, net:         
Interest and other income (expense), net:         
Interest income
 $34,978  $57,588  $92,794  $21,923  $34,978  $57,588 
Foreign exchange losses
  (13,420)  (17,494)  (9,264)  (12,948)  (13,420)  (17,494)
Realized gains on fixed income investment
  8,753   3,161   934   2,953   8,753   3,161 
Realized losses on fixed income investment
  (1)  (1,501)  (3,510)     (1)  (1,501)
Other
  1,070   2,093   1,770   1,211   1,070   2,093 
Interest and other income, net
 $31,380  $43,847  $82,724 
Interest and other income (expense), net
 $13,139  $31,380  $43,847 
Interest expense
 $(3,407) $(10,019) $(253) $(56,952) $(3,407) $(10,019)
Investment gains (losses), net:                        
Realized investment gains
 $52  $18,398  $9,308  $9,819  $52  $18,398 
Unrealized investment gains(*)
  7,950   7,803   5,265   1,008   10,826   7,803 
Realized investment losses
  (9,019)  (1,417)  (2,236)  (9,619)  (9,019)  (1,417)
Unrealized investment losses
  (15,949)  (8,375)  (5,203)  (7,318)  (18,825)  (8,375)
Investment gains (losses), net
 $(16,966) $16,409  $7,134  $(6,110) $(16,966) $16,409 
Non-operating income (expense), net
 $11,007  $50,237  $89,605  $(49,923) $11,007  $50,237 

(*)During fiscal 2010 and 2009, we recorded $3.0$1.2 million and $2.0 million, respectively, in net unrealized holding gains and losses associated with our deferred compensation plan assets (classified as trading securities)securities beginning in fiscal 2009).
 
NOTE 20.19.  INDUSTRY SEGMENT, GEOGRAPHIC INFORMATION AND SIGNIFICANT CUSTOMERS
 
For substantially all of fiscal 2009, we hadWe have the following reportable segments: Creative Solutions, Knowledge Worker, Enterprise, Platform and Print and Publishing. Coinciding with the integration
·  
Creative Solutions—Our Creative Solutions segment focuses on delivering a complete professional line of integrated tools for a full range of creative and developer tasks to an extended set of customers.

·  
Knowledge Worker—Our Knowledge Worker segment focuses on the needs of knowledge worker customers, providing essential applications and services to help them share information and collaborate. This segment contains our Acrobat family of products.
·  
Enterprise—Our Enterprise segment provides server-based Customer Experience Management Solutions to enterprise and government customers to optimize their information intensive customer-facing processes and improve the overall customer experience of their constituents. This segment contains our LiveCycle and Adobe Connect lines of products.
·   
Omniture—Our Omniture segment provides Web analytics and online business optimization products and services to manage and enhance online, offline and multi-channel business initiatives.
·  
Platform—Our Platform segment includes client and developer technologies, such as Adobe Flash Player, Adobe Flash Lite, Adobe AIR, Adobe Flex, Adobe Flash Builder, ColdFusion, and also encompasses products and technologies created and managed in other Adobe segments.
·  
Print and Publishing—Our Print and Publishing segment addresses market opportunities ranging from the diverse publishing needs of technical and business publishing to our legacy type and OEM printing businesses.
Effective in the fourthfirst quarter of fiscal 2009,2011, we created a new reportable segment for financial reporting purposes. Ourplan to modify our segments due to changes in how we operate our business. We intend to split our prior Creative Solutions segment focuses on delivering a completeinto two new segments: Digital Media Solutions and Creative and Interactive Solutions. Digital Media Solutions will contain our imaging and video products for professionals and hobbyists, whereas Creative and Interactive Solutions will contain our Creative Suite family of products including our professional line of integrated tools for a full range of creativepage layout and developer tasksWeb layout products. We also plan to an extended set of customers. The Knowledge Workermerge our former Platform segment focuses oninto the needs of knowledge worker customers, providing essential applicationsnew Creative and servicesInteractive Solutions segment to help them share information and collaborate. This segment contains revenue generated by Acrobat Connectbetter align our focus with market trends and our Acrobat family of products. Our Enterprise segment provides server-based enterprise interaction solutions that automate people-centric processes and contains revenue generated by our LiveCycle line of products. The Platform segment includes client and developer technologies, such as Adobe Flash Player, Adobe Flash Lite, Adobe AIR, Adobe Flex and Adobe Flash Builder, and also encompasses products and technologies created and managed in other Adobe segments. The Print and Publishing segment addresses market opportunities ranging from the diverse publishing needs of technical and business publishing,opportunities. In addition to our legacy type and OEM printingbusiness unit reorganization, we plan to move several products to different businesses. Finally, our Omniture segment provides web analytics and online business optimizationOur Scene7 products and services to manage and enhance online, offline and multi-channel business initiatives.will be moved
 
118123

ADOBE SYSTEMS INCORPORATED
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
 

from our Creative Solutions business to our Omniture business; our ColdFusion products will be been moved from our Platform business to our Print and Publishing business; and our Presenter product that is part of our Adobe Connect offering will be moved from our Knowledge Worker business to our Print and Publishing business. We will adjust our reportable segments at the beginning of fiscal 2011 to reflect these changes as we enter into the new fiscal year.
Effective in the first quarter of fiscal 2010, to better align our marketing efforts and go-to-market strategies, we moved management responsibility for the Connect Solutions product line from our Knowledge Worker segment to our Enterprise segment. Prior year information in the table below has been reclassified to reflect this change.
Effective in the first quarter of fiscal 2009, our former Mobile and Devices Solutions segment, was integrated into our Platform business unit to better align our engineering and marketing efforts and is now reported as part of the Platform segment. Prior year information in the table below has been reclassified to reflect the integration of these business units.
To better align our marketing efforts and go-to-market strategies, in fiscal 2010 we plan to move responsibility for the Connect Solutions product line from our Knowledge Worker segment to our Enterprise segment. We will adjust our reportable segments at the beginning of fiscal 2010 to reflect changes for how we manage our business as we enter the new fiscal year.
 
We report segment information based on the “management” approach. The management approach designates the internal reporting used by management for making decisions and assessing performance as the source of our reportable segments.
 
Our chief operating decision maker reviews revenue and gross margin information for each of our reportable segments. Operating expenses are not reviewed on a segment by segment basis. In addition, with the exception of goodwill and intangible assets, we do not identify or allocate our assets by the reportable segments.
 
Our segment results for fiscal 2010, 2009 2008 and 20072008 were as follows (dollars in thousands):

 
Creative
Solutions
  
Knowledge
Worker
  Enterprise  
Omniture(1)
  
Platform(2)
  
Print and
Publishing
  Total 
Fiscal 2010                     
Revenue
 $2,056,546  $654,327  $355,046  $360,564  $178,906 ��$194,611  $3,800,000 
Cost of revenue
  120,744   20,266   61,726   179,461   9,991   11,314   403,502 
Gross profit
 $1,935,802  $634,061  $293,320  $181,103  $168,915  $183,297  $3,396,498 
Gross profit as a percentage of revenue  94%  97%  83%  50%  94%  94%  89%
 
Creative
Solutions
  
Knowledge
Worker
  Enterprise  
Platform(1)
  
Print and
Publishing
  
Omniture(2)
  Total                             
Fiscal 2009                                                 
Revenue
 $1,702,110  $622,970  $235,498  $181,033  $177,970  $26,272  $2,945,853  $1,702,110  $557,598  $300,870  $26,272  $181,033  $177,970  $2,945,853 
Cost of revenue
  152,909   40,155   47,991   21,174   18,674   15,829   296,732   152,909   29,221   58,925   15,829   21,174   18,674   296,732 
Gross profit
 $1,549,201  $582,815  $187,507  $159,859  $159,296  $10,443  $2,649,121  $1,549,201  $528,377  $241,945  $10,443  $159,859  $159,296  $2,649,121 
Gross profit as a percentage of revenue  91%  94%  80%  88%  90%  40%  90%  91%  95%  80%  40%  88%  90%  90%
                                                        
Fiscal 2008                                                        
Revenue
 $2,072,835  $810,883  $252,976  $231,558  $211,637  $  $3,579,889  $2,072,835  $757,728  $306,131  $  $231,558  $211,637  $3,579,889 
Cost of revenue
  160,560   53,282   75,539   44,344   28,905      362,630   160,560   43,777   85,044      44,344   28,905   362,630 
Gross profit
 $1,912,275  $757,601  $177,437  $187,214  $182,732  $  $3,217,259  $1,912,275  $713,951  $221,087  $  $187,214  $182,732  $3,217,259 
Gross profit as a percentage of revenue  92%  93%  70%  81%  86%     90%  92%  94%  72%     81%  86%  90%
                            
Fiscal 2007                            
Revenue
 $1,898,924  $728,528  $191,317  $133,380  $205,732  $  $3,157,881 
Cost of revenue
  147,161   57,683   68,932   44,087   36,831      354,694 
Gross profit
 $1,751,763  $670,845  $122,385  $89,293  $168,901  $  $2,803,187 
Gross profit as a percentage of revenue  92%  92%  64%  67%  82%     89%

(1)Fiscal 2010 and 2009 includes the integration of Omniture as a new reportable segment beginning in the fourth quarter of fiscal 2009. Fiscal 2008 does not include the impact of our acquisition of Omniture. Of the $360.6 million and $26.3 million in revenue from our Omniture segment for fiscal 2010 and 2009, respectively, approximately $309.1 million and $22.2 million, respectively, represents subscription revenue and the remaining amounts represent professional services and support.
(2)Platform revenue includes revenue related to our Mobile client products of $25.7 million, $51.3 million $113.1 million and $52.5$113.1 million for fiscal 2010, 2009 2008 and 2007,2008, respectively, or 28%14%, 49%28% and 39%49% of Platform revenues, respectively.

(2)Fiscal 2009 includes the integration of Omniture as a new reportable segment in the fourth quarter. Fiscal 2008 and 2007 do not include the impact of our acquisition of Omniture.
 
119124

ADOBE SYSTEMS INCORPORATED
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
 
The tables below list our revenue and property and equipment, net, by geographic area for fiscal 2010, 2009 2008 and 20072008 (in thousands). With the exception of property and equipment, we do not identify or allocate our assets by geographic area.
 
Revenue  2009  2008  2007   2010  2009  2008 
Americas:Americas:         Americas:         
United StatesUnited States $1,244,631  $1,473,319  $1,379,028 
United States
 $1,665,714  $1,244,631  $1,473,319 
OtherOther  137,940   159,507   129,776 
Other
  193,309   137,940   159,507 
Total AmericasTotal Americas  1,382,571   1,632,826   1,508,804 
Total Americas
  1,859,023   1,382,571   1,632,826 
EMEAEMEA  928,857   1,229,161   1,026,455 
EMEA
  1,168,217   928,857   1,229,161 
Asia:Asia:            Asia:            
Japan Japan   410,055   450,799   407,344 
Japan
  477,462   410,055   450,799 
OtherOther  224,370   267,103   215,278 
Other
  295,298   224,370   267,103 
Total Asia Total Asia   634,425   717,902   622,622 
Total Asia
  772,760   634,425   717,902 
RevenueRevenue $2,945,853  $3,579,889  $3,157,881 
Revenue
 $3,800,000  $2,945,853  $3,579,889 

Property and Equipment  2009  2008   2010  2009 
Americas:Americas:      Americas:      
United StatesUnited States $336,303  $252,434 United States $388,863  $336,303 
OtherOther  5,806   9,154 Other  3,369   5,806 
Total AmericasTotal Americas  342,109   261,588 Total Americas  392,232   342,109 
EMEAEMEA  23,729   29,887 EMEA  35,263   23,729 
Asia:Asia:        Asia:        
IndiaIndia  14,625   15,242 India  13,468   14,625 
OtherOther  7,669   6,320 Other  7,918   7,669 
Total Asia Total Asia   22,294   21,562 Total Asia   21,386   22,294 
Property and equipment, net Property and equipment, net  $388,132  $313,037 Property and equipment, net  $448,881  $388,132 
 
Significant Customers
 
As listed, our significant customers are distributors who sell products across our various segments. Our significant customers, as a percentage of net revenue for fiscal 2010, 2009 2008 and 20072008 were as follows:
 
  2009 2008 2007
Ingram Micro
  15%  18%  21%
Tech Data
  8%  9%  10%
   2010   2009   2008 
Ingram Micro
  15%  15%  18%
 
Receivables from our significant customers, as a percentage of gross trade receivables for fiscal 20092010 and 20082009 were as follows:
 
  2009 2008
Ingram Micro
  16%  18%
Tech Data  6%  8%
   2010   2009 
Ingram Micro
  14%  16%
NOTE 20.  SELECTED QUARTERLY FINANCIAL DATA (unaudited)
     2010 
(in thousands, except per share data)   Quarter Ended 
   March 5   June 4   September 3   December 3 
Revenue $858,700  $943,035  $990,319  $1,007,946 
Gross profit $769,332  $835,202  $891,235  $900,729 
Income before income taxes $166,215  $194,173  $296,752  $286,011 
Net income $127,154  $148,611  $230,065  $268,850 
Basic net income per share $0.24  $0.28  $0.44  $0.53 
Diluted net income per share $0.24  $0.28  $0.44  $0.53 
 
120125

ADOBE SYSTEMS INCORPORATED
 
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
 
NOTE 21.  SELECTED QUARTERLY FINANCIAL DATA (unaudited)

   2009 
(in thousands, except per share data)   Quarter Ended 
   February 27   May 29  August 28   November 27 
Revenue $786,390  $704,673  $697,507  $757,283 
Gross profit $709,037  $632,665  $632,460  $674,959 
Income before income taxes $203,162  $163,730  $174,416  $160,212 
Net income (loss) $156,435  $126,071  $136,045  $(32,043)
Basic net income (loss) per share $0.30  $0.24  $0.26  $(0.06)
Diluted net income (loss) per share $0.30  $0.24  $0.26  $(0.06)

    2008 
(in thousands, except per share data)   Quarter Ended 
   February 29   May 30   August 29   November 28 
Revenue $890,445  $886,886  $887,257  $915,301 
Gross profit $807,970  $804,020  $776,406  $828,863 
Income before income taxes $295,644  $278,006  $228,514  $276,344 
Net income $219,379  $214,910  $191,608  $245,917 
Basic net income per share $0.39  $0.40  $0.36  $0.47 
Diluted net income per share $0.38  $0.40  $0.35  $0.46 

Our fiscal year is a 52- or 53-week year.year that ends on the Friday closest to November 30. Each of the fiscal quarters presented were comprised of 13 weeks with exception of the first quarter of fiscal 2010 which was comprised of 14 weeks.

NOTE 21.  SUBSEQUENT EVENTS
Subsequent to December 3, 2010, as part of our $1.6 billion stock repurchase program, we entered into a structured stock repurchase agreement with a large financial institution whereupon we provided them with a prepayment of $125.0 million. This amount will be classified as treasury stock on our Consolidated Balance Sheets. Upon completion of the $125.0 million stock repurchase agreement, $875.0 million remains under our time-constrained dollar-based authority. See Note 14 for further discussion of our stock repurchase programs.
Subsequent to December 3, 2010, we acquired privately held Demdex, a leading data management platform company. This acquisition will not have a material impact to our consolidated balance sheets and results of operations.
121126


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

The Board of Directors and Stockholders
Adobe Systems Incorporated:

We have audited the  accompanying consolidated balance sheets of Adobe Systems Incorporated and subsidiaries as of December 3, 2010 and November 27, 2009, and November 28, 2008, and the related consolidated statements of income, stockholders’ equity and comprehensive income, and cash flows for each of the years in the three-year period ended November 27, 2009.December 3, 2010. We also have also audited Adobe Systems Incorporated’s internal control over financial reporting as of November 27, 2009,December 3, 2010, based on criteria established in Internal Control – Control—Integrated Framework,, issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Adobe System Incorporated’s management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Annual Report on Internal Control over Financial Reporting appearing under Item 9A. Our responsibility is to express an opinion on these consolidated financial statements and an opinion on Adobe Systems Incorporated’sthe Company’s internal control over financial reporting based on our audits.

We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement and whether effective internal control over financial reporting was maintained in all material respects. Our audits of the consolidated financial statements included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessingass essing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Adobe Systems Incorporated acquired Omniture, Inc. during fiscal 2009, and management excluded from its assessment of the effectiveness of Adobe Systems Incorporated’s internal control over financial reporting as of November 27, 2009, Omniture, Inc.’s internal control over financial reporting associated with total assets of $195.5 million and total revenues of $26.3 million included in the consolidated financial statements of Adobe Systems Incorporated and subsidiaries as of and for the year ended November 27, 2009. Our audit of internal control over financial reporting of Adobe Systems Incorporated also excluded an evaluation of the internal control over financial reporting of Omniture, Inc.

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Adobe Systems Incorporated and subsidiaries as of December 3, 2010 and November 27, 2009, and November 28, 2008, and the results of their operations and their cash flows for each of the years in the three-year period ended November 27, 2009,December 3, 2010, in conformity with U.S. generally accepted accounting principles. Also in our opinion, Adobe Systems Incorporated maintained, in all material respects, effective internal control over financial reporting as of November 27, 2009,December 3, 2010, based on criteria established in Internal Control – Control—Integrated Framework,, issued by COSOthe Committee of Sponsoring Organizations of the Treadway Commission (COSO).
 
122


As discussed in Notenotes 1 and 10 to the consolidated financial statements, Adobe Systems Incorporatedthe Company changed its method of accounting for multiple element revenue transactions in fiscal 2010 and its method for accounting for uncertainty in income taxes in fiscal 2008, resulting from the adoption of new accounting pronouncements.

/s/KPMG LLP
Mountain View, California
January 22, 201027, 2011

123127


ITEM 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
 
None.
 
ITEM 9A.  CONTROLS AND PROCEDURES
 
Disclosure Controls and Procedures
 
Our management has evaluated, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, the effectiveness of our disclosure controls and procedures as of November 27, 2009.December 3, 2010. Based on their evaluation as of November 27, 2009,December 3, 2010, our Chief Executive Officer and Chief Financial Officer have concluded that our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Securities Exchange Act of 1934, as amended) were effective at the reasonable assurance level to ensure that the information required to be disclosed by us in this Annual Report on Form 10-K was (i) recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and regulations and (ii) accumulated and communicated to our management, including our ChiefChi ef Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosure.
 
Our management, including our Chief Executive Officer and Chief Financial Officer, does not expect that our disclosure controls and procedures or our internal controls over financial reporting will prevent all error and all fraud. A control system, no matter how well conceived and operated, can provide only reasonable, not absolute, assurance that the objectives of the control system are met. Further, the design of a control system must reflect the fact that there are resource constraints and the benefits of controls must be considered relative to their costs. Because of the inherent limitations in all control systems, no evaluation of controls can provide absolute assurance that all control issues and instances of fraud, if any, within Adobe have been detected.
 
Management’s Annual Report on Internal Control over Financial Reporting
 
Our management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934, as amended). Our management assessed the effectiveness of our internal control over financial reporting as of November 27, 2009.December 3, 2010. In making this assessment, our management used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”) in Internal Control-Integrated Framework. Our management has concluded that, as of November 27, 2009,December 3, 2010, our internal control over financial reporting is effective based on these criteria.
 
Our management’s evaluation excluded Omniture, from which we acquired certain assets on October 23, 2009. At November 27, 2009, Omniture had $ 195.5 million and $40.4 million of total assets and net assets, respectively. For the year ended November 27, 2009, our Consolidated Statement of Income included total revenue associated with Omniture of $26.3 million. In accordance with guidance issued by the SEC, companies are allowed to exclude acquisitions from their assessment of internal controls over financial reporting during the first year subsequent to the acquisition while integrating the acquired operations.
KPMG LLP, the independent registered public accounting firm that audited our financial statements included in this Annual Report on Form 10-K, has issued an attestation report on our internal control over financial reporting, which is included herein.
 
Changes in Internal Control over Financial Reporting
 
There were no changes in our internal control over financial reporting during the quarter ended November 27, 2009December 3, 2010 that have materially affected, or are reasonably likely to materially affect our internal control over financial reporting.
 
ITEM 9B.  OTHER INFORMATION
 
None.
 
PART III
 
ITEM 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

The information required by this Item 10 of Form 10-K with respect to Item 401 of Regulation S-K regarding our directorsthat is incorporated herein by reference from the information contained in the section entitled “Proposal 1 – Election of Directors”found in our definitive2011 Proxy Statement we will deliver to our stockholdersbe filed with the SEC in connection with ourthe solicitation of proxies for the Company’s 2011 Annual Meeting of Stockholders (“2011 Proxy Statement”) is incorporated by reference to our 2011 Proxy Statement. The 2011 Proxy Statement will be held on April 16, 2010.filed with the SEC within 120 days after the end of the fiscal year to which this report relates.  For information with respect to our executive officers, see “Executive Officers” at the end of Part I, Item 1 of this report.
 
124


The information required by Item 10 of Form 10-K with respect to Item 405 of Regulation S-K regarding section 16(a) beneficial ownership compliance is incorporated by reference from the information contained in the section entitled “Section 16(a) Beneficial Ownership Reporting Compliance” in our definitive Proxy Statement we will deliver to our stockholders in connection with our Annual Meeting of Stockholders to be held on April 16, 2010.
The information required by Item 10 of Form 10-K with respect to Item 406 of Regulation S-K regarding code of ethics is incorporated by reference from the information contained in the section entitled “Code of Ethics” in our definitive Proxy Statement we will deliver to our stockholders in connection with our Annual Meeting of Stockholders to be held on April 16, 2010.
The information required by Item 10 of Form 10-K with respect to Item 407(c)(3), 407(d)(4) and 407(d)(5) is incorporated by reference from the information contained in the sections entitled “Proposal 1- Election of Directors” and report of the “Audit Committee” in our definitive Proxy Statement we will deliver to our stockholders in connection with our Annual Meeting of Stockholders to be held on April 16, 2010.
ITEM 11.  EXECUTIVE COMPENSATION
 
You will find
The information required by this informationItem 11 of Form 10-K that is found in the sections captioned “Compensation Discussion and Analysis,” “Executive Compensation Committee Report,” “Executive Compensation,” “Director Compensation” and “Compensation Committee Interlocks and Insider Participation” in theour 2011 Proxy Statement we will deliveris incorporated by reference to our stockholders in connection with our Annual Meeting of Stockholders to be held on April 16, 2010. We are incorporating the information contained in that section of our2011 Proxy Statement here by reference.Statement.
128


ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERSMATTERS
 
You will find
The information required by this informationItem 12 of Form 10-K that is found in the sections captioned “Security Ownership of Certain Beneficial Owners and Management” and “Equity Compensation Plan Information” in theour 2011 Proxy Statement we will deliveris incorporated by reference to our stockholders in connection with our Annual Meeting of Stockholders to be held on April 16, 2010. We are incorporating the information contained in that section here by reference.2011 Proxy Statement.
 
ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCEINDEPENDENCE
 
You will find
The information required by this informationItem13 of Form 10-K that is found in the sections captioned “Transactions with Related Persons” and “Proposal 1—Election of Directors—Independence of Directors” in theour 2011 Proxy Statement we will deliveris incorporated by reference to our stockholders in connection with our Annual Meeting of Stockholders to be held on April 16, 2010. We are incorporating the information contained in that section here by reference.2011 Proxy Statement.
 
ITEM 14.  PRINCIPAL ACCOUNTING FEES AND SERVICES
 
You will find
The information required by this informationItem 14 of Form 10-K that is found in the sections captioned “Principal Accounting Fees and Services” and “Audit Committee Pre-Approval of Services Performed by Our Independent Registered Public Accountants” in theour 2011 Proxy Statement we will deliveris incorporated by reference to our stockholders in connection with our Annual Meeting of Stockholders to be held on April 16, 2010. We are incorporating the information contained in that section here by reference.2011 Proxy Statement.
 
PART IV
 
ITEM 15.  EXHIBITS, FINANCIAL STATEMENT SCHEDULES
 
1.  Financial Statements. See “Index to Consolidated Financial Statements” in Part II, Item 8 of this Form 10-K.
 
2.  Exhibits. The exhibits listed in the accompanying “Index to Exhibits” are filed or incorporated by reference as part of this Form 10-K.
 
125129


SIGNATURES
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on January 22, 2010.27, 2011.
 
  ADOBE SYSTEMS INCORPORATED
   
  By:
/s/ Mark Garrett
 
   
Mark Garrett,
Executive Vice President and
Chief Financial Officer
(Principal Financial Officer)
 

 
POWER OF ATTORNEY
 
KNOW ALL PERSONS BY THESE PRESENTS, that each person whose signature appears below constitutes and appoints Shantanu Narayen and Mark Garrett, and each or any one of them, his or her lawful attorneys-in-fact and agents, for such person in any and all capacities, to sign any and all amendments to this report and to file the same, with all exhibits thereto and other documents in connection therewith, with the Securities and Exchange Commission, hereby ratifying and confirming all that either of said attorneys-in-fact and agent, or substitute or substitutes, may do or cause to be done by virtue hereof.
 
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
 
Signature TitleTitleDate
     
/s/ John E. Warnock
   January 22, 201027, 2011
John E. Warnock Chairman of the Board of Directors 
     
/s/ Charles M. Geschke
   January 22, 201027, 2011
Charles M. Geschke Chairman of the Board of Directors 
     
/s/ Shantanu narayen
   January 22, 201027, 2011
Shantanu Narayen
 
Director, President and Chief Executive Officer
(Principal Executive Officer)
 
     
/s/ Mark Garrett
   January 22, 201027, 2011
Mark Garrett
 Executive Vice President and Chief Financial Officer (Principal Financial Officer) 
     
/s/ Richard T. Rowley
 �� January 22, 201027, 2011
Richard T. Rowley Vice President and Principal Accounting Officer 
     
/s/ Edward W. Barnholt
   January 22, 201027, 2011
Edward W. Barnholt DirectorDirector 
     
/s/ Robert K. Burgess
   January 22, 201027, 2011
Robert K. Burgess DirectorDirector 

126130

 
Signature TitleTitleDate
     
/s/ Michael R. Cannon
   January 22, 201027, 2011
Michael R. Cannon DirectorDirector 
     
/s/ James E. Daley
   January 22, 201027, 2011
James E. Daley DirectorDirector 
     
/s/ Carol Mills
   January 22, 201027, 2011
Carol Mills DirectorDirector 
     
/s/ Daniel L. Rosensweig
   January 22, 201027, 2011
Daniel L. Rosensweig DirectorDirector 
     
/s/ Robert Sedgewick
   January 22, 201027, 2011
Robert Sedgewick DirectorDirector 
 
127131


SUMMARY OF TRADEMARKS
 
The following trademarks of Adobe Systems Incorporated or its subsidiaries, which may be registered in the United States and/or other countries, are referenced in this Form 10-K:
 
Adobe
AcrobatAdobe Connect
Adobe DataWarehouse
Adobe Discover
Adobe Genesis
Acrobat Connect
ActionScript
Adobe AIR
Adobe Audition
Adobe Premiere
Adobe SiteSearch
Adobe Type Manager
After Effects
AIR
Authorware
BusinessCatalyst
Buzzword
Captivate
ColdFusion
ColdFusion Builder
Communiqué
Contribute
Creative Suite
CS Live
Director
Dreamweaver
Encore
Fireworks
Flash
Flash Access
Flash Builder
Flash Cast
Flash Catalyst
Flash Lite
Flex
Font Folio
FrameMaker
FreeHand
HBX
Illustrator
InCopy
InDesign
JRun
Lightroom
LiveCycle
Macromedia
MXML
Omniture
Omniture DataWarehouse
Omniture Discover
Omniture Genesis
Omniture Insight
Omniture SearchCenter
Open Screen Project
Ovation
PageMaker
Photoshop
PostScript
Reader
RoboHelp
Scene7
Shockwave
SiteCatalyst
SiteCatalyst NetAverages
Soundbooth
Test&Target
Version Cue

128132


SUMMARY OF TRADEMARKS (Continued)
 
Visual Communicator
 
All other trademarks are the property of their respective owners.


129133


INDEX TO EXHIBITS
 
Exhibit   Incorporated by Reference** Filed
Number Exhibit Description Form Date Number Herewith
           
3.1 Amended and Restated Bylaws 8-K 1/13/09 3.1  
           
3.2 Restated Certificate of Incorporation of Adobe Systems Incorporated 10-Q 7/16/01 3.6  
           
3.2.1 Certificate of Correction of Restated Certificate of Incorporation of Adobe Systems Incorporated 10-Q 4/11/03 3.6.1  
           
3.3 Certificate of Designation of Series A Preferred Stock of Adobe Systems Incorporated 10-Q 7/08/03 3.3  
           
4.1 Fourth Amended and Restated Rights Agreement between Adobe Systems Incorporated and Computershare Investor Services, LLC 8-K 7/03/00 1  
           
4.1.1 Amendment No. 1 to Fourth Amended and Restated Rights Agreement between Adobe Systems Incorporated and Computershare Investor Services, LLC  8-A/2G/A 5/23/03 7  
           
4.2 Specimen Common Stock Certificate   S-3   1/15/2010   4.3  
           
10.1 Amended 1994 Performance and Restricted Stock Plan* 10-Q 4/4/08 10.2  
           
10.2 Form of Restricted Stock Agreement used in connection with the Amended 1994 Performance and Restricted Stock Plan* 10-K 1/23/09 10.3  
           
10.3 1997 Employee Stock Purchase Plan, as amended* 10-K 1/24/08 10.5  
           
10.4 1996 Outside Directors Stock Option Plan, as amended* 10-Q 4/12/06 10.6  
Exhibit   Incorporated by Reference** Filed
Number Exhibit Description Form Date Number Herewith
           
3.1 Amended and Restated Bylaws 8-K 1/13/09 3.1  
           
3.2 Restated Certificate of Incorporation of Adobe Systems Incorporated 10-Q 7/16/01 3.6  
           
3.2.1 Certificate of Correction of Restated Certificate of Incorporation of Adobe Systems Incorporated 10-Q 4/11/03 3.6.1  
           
3.3 Certificate of Designation of Series A Preferred Stock of Adobe Systems Incorporated 10-Q 7/08/03 3.3  
           
4.2 Specimen Common Stock Certificate S-3 1/15/10 4.3  
           
4.3 Form of Indenture S-3 1/15/10 4.1  
           
4.4 Forms of Global Note for Adobe Systems Incorporated’s 3.250% Notes due 2015 and 4.750% Notes due 2020, together with Form of Officer’s Certificate setting forth the terms of the Notes 8-K 1/26/10 4.1  
           
10.1 Amended 1994 Performance and Restricted Stock Plan* 10-Q 4/09/10 10.1  
           
10.2 Form of Restricted Stock Agreement used in connection with the Amended 1994 Performance and Restricted Stock Plan* 10-K 1/23/09 10.3  
           
10.3 1997 Employee Stock Purchase Plan, as amended* 10-Q 10/08/10 10.3  
           
10.4 1996 Outside Directors Stock Option Plan, as amended* 10-Q 4/12/06 10.6  
           
 
130134

 
Exhibit   Incorporated by Reference** Filed
Number Exhibit Description Form Date Number Herewith
                    
10.5 Forms of Stock Option Agreements used in connection with the 1996 Outside Directors Stock Option Plan* S-8 6/16/00 4.8   Forms of Stock Option Agreements used in connection with the 1996 Outside Directors Stock Option Plan* S-8 6/16/00 4.8  
                    
10.6 1999 Nonstatutory Stock Option Plan, as amended* S-8 10/29/01 4.6   1999 Nonstatutory Stock Option Plan, as amended* S-8 10/29/01 4.6  
                    
10.7 1999 Equity Incentive Plan, as amended* 10-K 2/26/03 10.37   2003 Equity Incentive Plan, as amended and restated* 8-K 4/20/10 10.1  
                    
10.8 2003 Equity Incentive Plan, as amended and restated* DEF 14A 2/20/09 Appendix A   Form of Stock Option Agreement used in connection with the 2003 Equity Incentive Plan* 8-K 12/20/10 99.4  
                    
10.9 Form of Stock Option Agreement used in connection with the 2003 Equity Incentive Plan* 10-Q 4/4/08 10.11   Form of Indemnity Agreement* 10-Q 6/26/09 10.12  
                    
10.10 Form of Indemnity Agreement* 10-Q 6/26/09 10.12   Forms of Retention Agreement* 10-K 11/28/97 10.44  
                    
10.11 Forms of Retention Agreement* 10-K 11/28/97 10.44   Second Amended and Restated Master Lease of Land and Improvements by and between SMBC Leasing and Finance, Inc. and Adobe Systems Incorporated 10-Q 10/07/04 10.14  
                    
10.12 Second Amended and Restated Master Lease of Land and Improvements by and between SMBC Leasing and Finance, Inc. and Adobe Systems Incorporated 10-Q 10/07/04 10.14   Lease between Adobe Systems Incorporated and Selco Service Corporation, dated March 26, 2007 8-K 3/28/07 10.1  
                    
10.13 Lease between Adobe Systems Incorporated and Selco Service Corporation, dated March 26, 2007 8-K 3/28/07 10.1   Participation Agreement among Adobe Systems Incorporated, Selco Service Corporation, et al. dated March 26, 2007 8-K 3/28/07 10.2  
                    
10.14 Participation Agreement among Adobe Systems Incorporated, Selco Service Corporation, et al. dated March 26, 2007 8-K 3/28/07 10.2   Form of Restricted Stock Unit Agreement used in connection with the Amended 1994 Performance and Restricted Stock Plan* 8-K 12/20/10 99.2  
                    
10.15 Form of Restricted Stock Unit Agreement used in connection with the Amended 1994 Performance and Restricted Stock Plan* 10-K 1/23/09 10.19  
 
131135

 
Exhibit   Incorporated by Reference** Filed
Number Exhibit Description Form Date Number Herewith
          
10.15 Form of Restricted Stock Unit Agreement used in connection with the 2003 Equity Incentive Plan* 8-K 12/20/10 99.3  
                    
10.16 Form of Restricted Stock Unit Agreement used in connection with the 2003 Equity Incentive Plan* 10-K 1/23/09 10.20   Form of Restricted Stock Agreement used in connection with the 2003 Equity Incentive Plan* 10-Q 10/07/04 10.11  
                    
10.17 Form of Restricted Stock Agreement used in connection with the 2003 Equity Incentive Plan* 10-Q 10/07/04 10.11   2008 Executive Officer Annual Incentive Plan* 8-K 1/30/08 10.4  
                    
10.18 2008 Executive Officer Annual Incentive Plan* 8-K 1/30/08 10.4   2005 Equity Incentive Assumption Plan, as amended* 10-Q 4/09/10 10.19  
                    
10.19 2005 Equity Incentive Assumption Plan, as amended and restated*       X Form of Stock Option Agreement used in connection with the 2005 Equity Incentive Assumption Plan* 8-K 12/20/10 99.10  
                    
10.20 Form of Stock Option Agreement used in connection with the 2005 Equity Incentive Assumption Plan* 10-Q 4/4/08 10.24   Allaire Corporation 1997 Stock Incentive Plan* S-8 3/27/01 4.06  
                    
10.21 Allaire Corporation 1997 Stock Incentive Plan* S-8 03/27/01 4.06   Allaire Corporation 1998 Stock Incentive Plan* S-8 3/27/01 4.07  
                    
10.22 Allaire Corporation 1998 Stock Incentive Plan* S-8 03/27/01 4.07   Allaire Corporation 2000 Stock Incentive Plan* S-8 3/27/01 4.08  
                    
10.23 Allaire Corporation 2000 Stock Incentive Plan* S-8 03/27/01 4.08   Andromedia, Inc. 1999 Stock Plan* S-8 12/07/99 4.09  
                    
10.24 Andromedia, Inc. 1999 Stock Plan* S-8 12/07/99 4.09   Blue Sky Software Corporation 1996 Stock Option Plan* S-8 12/29/03 4.07  
                    
10.25 Blue Sky Software Corporation 1996 Stock Option Plan* S-8 12/29/03 4.07   Macromedia, Inc. 1999 Stock Option Plan* S-8 8/17/00 4.07  
                    
10.26 Macromedia, Inc. 1999 Stock Option Plan* S-8 08/17/00 4.07   Macromedia, Inc. 1992 Equity Incentive Plan* 10-Q 8/03/01 10.01  
                    
10.27 Macromedia, Inc. 1992 Equity Incentive Plan* 10-Q 08/03/01 10.01   Macromedia, Inc. 2002 Equity Incentive Plan* S-8 8/10/05 4.08  
                    
10.28 Macromedia, Inc. 2002 Equity Incentive Plan* S-8 08/10/05 4.08   Form of Macromedia, Inc. Stock Option Agreement* S-8 8/10/05 4.09  
                    
10.29 Form of Macromedia, Inc. Stock Option Agreement* S-8 08/10/05 4.09  
          
10.30 Middlesoft, Inc. 1999 Stock Option Plan* S-8 08/17/00 4.09  
 
132136

 
Exhibit   Incorporated by Reference** Filed
Number Exhibit Description Form Date Number Herewith
          
10.29 Form of Macromedia, Inc. Revised Non-Plan Stock Option Agreement* S-8 11/23/04 4.10  
          
10.30 Form of Macromedia, Inc. Restricted Stock Purchase Agreement* 10-Q 2/08/05 10.01  
                    
10.31 Form of Macromedia, Inc. Revised Non-Plan Stock Option Agreement* S-8 11/23/04 4.10   Adobe Systems Incorporated Form of Performance Share Program pursuant to the 2003 Equity Incentive Plan* 8-K 1/29/10 10.1  
                    
10.32 Form of Macromedia, Inc. Restricted Stock Purchase Agreement* 10-Q 2/08/05 10.01   Form of Award Grant Notice and Performance Share Award Agreement used in connection with grants under the Adobe Systems Incorporated 2008 Performance Share Program pursuant to the 2003 Equity Incentive Plan* 8-K 1/30/08 10.2  
                    
10.33 Adobe Systems Incorporated Form of Performance Share Program pursuant to the 2003 Equity Incentive Plan* 8-K 1/30/08 10.1   2008 Award Calculation Methodology Exhibit A to the 2008 Performance Share Program pursuant to the 2003 Equity Incentive Plan* 8-K 1/30/08 10.3  
                    
10.34 Form of Award Grant Notice and Performance Share Award Agreement used in connection with grants under the Adobe Systems Incorporated 2008 Performance Share Program pursuant to the 2003 Equity Incentive Plan* 8-K 1/30/08 10.2   Adobe Systems Incorporated Deferred Compensation Plan* 10-K 1/24/08 10.52  
                    
10.35 2008 Award Calculation Methodology Exhibit A to the 2008 Performance Share Program pursuant to the 2003 Equity Incentive Plan* 8-K 1/30/08 10.3   Adobe Systems Incorporated 2007 Performance Share Program pursuant to the 2003 Equity Incentive Plan* 8-K 1/30/07 10.1  
                    
10.36 Adobe Systems Incorporated Deferred Compensation Plan* 10-K 1/24/08 10.52  
          
10.37 Adobe Systems Incorporated 2007 Performance Share Program pursuant to the 2003 Equity Incentive Plan* 8-K 1/30/07 10.1  
          
10.38 Form of Award Grant Notice and Performance Share Award Agreement used in connection with grants under the Adobe Systems Incorporated 2007 Performance Share Program pursuant to the 2003 Equity Incentive Plan* 8-K 1/30/07 10.2  
 
133137

 
Exhibit   Incorporated by Reference** Filed
Number Exhibit Description Form Date Number Herewith
           
10.39 Adobe Systems Incorporated 2007 Performance Share Program pursuant to the Amended 1994 Performance and Restricted Stock Plan* 8-K 1/30/07 10.3  
           
10.40 Form of Award Grant Notice and Performance Share Award Agreement used in connection with grants under the Adobe Systems Incorporated 2007 Performance Share Program pursuant to the Amended 1994 Performance and Restricted Stock Plan* 8-K 1/30/07 10.4  
           
10.41 Adobe Systems Incorporated Executive Cash Bonus Plan* DEF 14A 2/24/06 Appendix B  
           
10.42 First Amendment to Retention Agreement between Adobe Systems Incorporated and Shantanu Narayen, effective as of February 11, 2008* 8-K 2/13/08 10.1  
           
10.43 Adobe Systems Incorporated Executive Severance Plan in the Event of a Change of Control* 8-K 2/13/08 10.2  
           
10.44 Employment offer letter between Adobe Systems Incorporated and Richard Rowley, dated October 30, 2006* 8-K 11/16/06 10.1  
           
10.45 Employment offer letter between Adobe Systems Incorporated and Mark Garrett dated January 5, 2007* 8-K 1/26/07 10.1  
           
10.36 Form of Award Grant Notice and Performance Share Award Agreement used in connection with grants under the Adobe Systems Incorporated 2007 Performance Share Program pursuant to the 2003 Equity Incentive Plan* 8-K 1/30/07 10.2  
           
10.37 Adobe Systems Incorporated 2007 Performance Share Program pursuant to the Amended 1994 Performance and Restricted Stock Plan* 8-K 1/30/07 10.3  
           
10.38 Form of Award Grant Notice and Performance Share Award Agreement used in connection with grants under the Adobe Systems Incorporated 2007 Performance Share Program pursuant to the Amended 1994 Performance and Restricted Stock Plan* 8-K 1/30/07 10.4  
           
10.39 Adobe Systems Incorporated Executive Cash Bonus Plan* DEF 14A 2/24/06 Appendix B  
           
10.40 
Second Amendment to Retention Agreement between Adobe Systems Incorporated and Shantanu Narayen, effective as of
December 17, 2010*
       X
           
10.41 Adobe Systems Incorporated Executive Severance Plan in the Event of a Change of Control*       X
           
 
134138

 
Exhibit   Incorporated by Reference** Filed
Number Exhibit Description Form Date Number Herewith
           
10.46 Credit Agreement, dated as of February 16, 2007, among Adobe Systems Incorporated and Certain Subsidiaries as Borrowers; BNP Paribas, Keybank National Association, and UBS Loan Finance LLC as Co-Documentation Agents; JPMorgan Chase Bank, N.A. as Syndication Agent; Bank of America, N.A. as Administrative Agent and Swing Line Lender; the Other Lenders Party Thereto; and Banc of America Securities LLC and J.P. Morgan Securities Inc. as Joint Lead Arrangers and Joint Book Managers 8-K 8/16/07 10.1  
           
10.47 Amendment to Credit Agreement, dated as of August 13, 2007, among Adobe Systems Incorporated, as Borrower; each Lender from time to time party to the Credit Agreement; and Bank of America, N.A. as Administrative Agent 8-K 8/16/07 10.2  
           
10.48 Second Amendment to Credit Agreement, dated as of February 26, 2008, among Adobe Systems Incorporated, as Borrower; each Lender from time to time party to the Credit Agreement; and Bank of America, N.A. as Administrative Agent 8-K 2/29/08 10.1  
           
10.49 Purchase and Sale Agreement, by and between NP Normandy Overlook, LLC, as Seller and Adobe Systems Incorporated as Buyer, effective as of May 12, 2008 8-K 5/15/08 10.1  
           
10.42 Employment offer letter between Adobe Systems Incorporated and Richard Rowley, dated October 30, 2006* 8-K 11/16/06 10.1  
           
10.43 Employment offer letter between Adobe Systems Incorporated and Mark Garrett dated January 5, 2007* 8-K 1/26/07 10.1  
           
10.44 Credit Agreement, dated as of February 16, 2007, among Adobe Systems Incorporated and Certain Subsidiaries as Borrowers; BNP Paribas, Keybank National Association, and UBS Loan Finance LLC as Co-Documentation Agents; JPMorgan Chase Bank, N.A. as Syndication Agent; Bank of America, N.A. as Administrative Agent and Swing Line Lender; the Other Lenders Party Thereto; and Banc of America Securities LLC and J.P. Morgan Securities Inc. as Joint Lead Arrangers and Joint Book Managers 8-K 8/16/07 10.1  
           
10.45 Amendment to Credit Agreement, dated as of August 13, 2007, among Adobe Systems Incorporated, as Borrower; each Lender from time to time party to the Credit Agreement; and Bank of America, N.A. as Administrative Agent 8-K 8/16/07 10.2  
           
 
135139

 
Exhibit   Incorporated by Reference** Filed
Number Exhibit Description Form Date Number Herewith
           
10.50 Form of Director Annual Grant Stock Option Agreement used in connection with the 2003 Equity Incentive Plan* 10-K 1/23/09 10.60  
           
10.51 Form of Director Initial Grant Restricted Stock Unit Agreement in connection with the 2003 Equity Incentive Plan* 10-K 1/23/09 10.61  
           
10.52 Form of Director Annual Grant Restricted Stock Unit Agreement in connection with the 2003 Equity Incentive Plan* 10-K 1/23/09 10.62  
           
10.53 Description of 2009 Director Compensation* 10-K 1/23/09 10.63  
           
10.54 2009 Performance Share Program Award Calculation Methodology* 8-K 1/29/09 10.3  
           
10.55 2009 Executive Annual Incentive Plan* 8-K 1/29/09 10.4  
           
10.56 Omniture, Inc. 1999 Equity Incentive Plan, as amended (the “Omniture 1999 Plan”)* S-1 4/4/06 10.2A  
           
10.57 Forms of Stock Option Agreement under the Omniture 1999 Plan* S-1 4/4/06 10.2B  
           
10.58 Form of Stock Option Agreement under the Omniture 1999 Plan used for Named Executive Officers and Non-Employee Directors* S-1 6/9/06 10.2C  
           
10.59 Omniture, Inc. 2006 Equity Incentive Plan and related forms* 10-Q 08/06/09 10.3  
           
10.60 Omniture, Inc. 2007 Equity Incentive Plan and related forms* 10-K 2/27/09 10.9  
           
10.46 Second Amendment to Credit Agreement, dated as of February 26, 2008, among Adobe Systems Incorporated, as Borrower; each Lender from time to time party to the Credit Agreement; and Bank of America, N.A. as Administrative Agent 8-K 2/29/08 10.1  
           
10.47 Purchase and Sale Agreement, by and between NP Normandy Overlook, LLC, as Seller and Adobe Systems Incorporated as Buyer, effective as of May 12, 2008 8-K 5/15/08 10.1  
           
10.48 Form of Director Annual Grant Stock Option Agreement used in connection with the 2003 Equity Incentive Plan* 8-K 12/20/10 99.8  
           
10.49 Form of Director Initial Grant Restricted Stock Unit Agreement in connection with the 2003 Equity Incentive Plan* 8-K 12/20/10 99.6  
           
10.50 Form of Director Annual Grant Restricted Stock Unit Agreement in connection with the 2003 Equity Incentive Plan* 8-K 12/20/10 99.7  
           
10.51 Description of 2009 Director Compensation* 10-K 1/23/09 10.63  
           
10.52 2009 Executive Annual Incentive Plan* 8-K 1/29/09 10.4  
           
10.53 Omniture, Inc. 1999 Equity Incentive Plan, as amended (the “Omniture 1999 Plan”)* S-1 4/04/06 10.2A  
           
10.54 Forms of Stock Option Agreement under the Omniture 1999 Plan* S-1 4/04/06 10.2B  
 
136140

 
Exhibit   Incorporated by Reference** Filed
Number Exhibit Description Form Date Number Herewith
           
10.61 Omniture, Inc. 2008 Equity Incentive Plan and related forms* 10-K 2/27/09 10.10  
           
10.62 Visual Sciences, Inc. (formerly, WebSideStory, Inc.) Amended and Restated 2000 Equity Incentive Plan* 10-K 2/29/08 10.5  
           
10.63 Visual Sciences, Inc. (formerly, WebSideStory, Inc.) 2004 Equity Incentive Award Plan (the “VS 2004 Plan”) and Form of Option Grant Agreement* 10-K 2/29/08 10.6  
           
10.64 Form of Restricted Stock Award Grant Notice and Restricted Stock Award Agreement under the VS 2004 Plan* 10-K 2/29/08 10.6A  
           
10.65 Visual Sciences, Inc. (formerly, WebSideStory, Inc.) 2006 Employment Commencement Equity Incentive Award Plan and Form of Option Grant Agreement* 10-K 2/29/08 10.8  
           
10.66 Avivo Corporation 1999 Equity Incentive Plan and Form of Option Grant Agreement* 10-K 2/29/08 10.7  
           
10.67 The Touch Clarity Limited Enterprise Management Incentives Share Option Plan 2002* S-8 3/16/07 99.5  
           
10.68 Forms of Agreements under The Touch Clarity Limited Enterprise Management Incentives Share Option Plan 2002* S-8 3/16/07 99.6  
           
10.69 Touch Clarity Limited 2006 U.S. Stock Plan* S-8 3/16/07 99.7  
           
10.55 Form of Stock Option Agreement under the Omniture 1999 Plan used for Named Executive Officers and Non-Employee Directors* S-1 6/09/06 10.2C  
           
10.56 Omniture, Inc. 2006 Equity Incentive Plan and related forms* 10-Q 08/06/09 10.3  
           
10.57 Omniture, Inc. 2007 Equity Incentive Plan and related forms* 10-K 2/27/09 10.9  
           
10.58 Omniture, Inc. 2008 Equity Incentive Plan and related forms* 10-K 2/27/09 10.10  
           
10.59 Visual Sciences, Inc. (formerly, WebSideStory, Inc.) Amended and Restated 2000 Equity Incentive Plan* 10-K 2/29/08 10.5  
           
10.60 Visual Sciences, Inc. (formerly, WebSideStory, Inc.) 2004 Equity Incentive Award Plan (the “VS 2004 Plan”) and Form of Option Grant Agreement* 10-K 2/29/08 10.6  
           
10.61 Form of Restricted Stock Award Grant Notice and Restricted Stock Award Agreement under the VS 2004 Plan* 10-K 2/29/08 10.6A  
           
10.62 Visual Sciences, Inc. (formerly, WebSideStory, Inc.) 2006 Employment Commencement Equity Incentive Award Plan and Form of Option Grant Agreement* 10-K 2/29/08 10.8  
           
 
137141

 
Exhibit   Incorporated by Reference** Filed
Number Exhibit Description Form Date Number Herewith
           
10.70 Form of Stock Option Agreement under Touch Clarity Limited 2006 U.S. Stock Plan* S-8 3/16/07 99.8  
           
10.71 Description of 2010 Director Compensation*       X
           
21 Subsidiaries of the Registrant       X
           
23.1 Consent of Independent Registered Public Accounting Firm, KPMG LLP       X
           
24.1 Power of Attorney (set forth on the signature page to this Annual Report on Form 10-K)       X
           
31.1 Certification of Chief Executive Officer, as required by Rule 13a-14(a) of the Securities Exchange Act of 1934       X
           
31.2 Certification of Chief Financial Officer, as required by Rule 13a-14(a) of the Securities Exchange Act of 1934       X
           
32.1 Certification of Chief Executive Officer, as required by Rule 13a-14(b) of the Securities Exchange Act of 1934†       X
           
32.2 Certification of Chief Financial Officer, as required by Rule 13a-14(b) of the Securities Exchange Act of 1934†       X
           
101.INS XBRL Instance††       X
           
101.SCH XBRL Taxonomy Extension Schema††       X
           
101.CAL XBRL Taxonomy Extension Calculation††       X
           
10.63 Avivo Corporation 1999 Equity Incentive Plan and Form of Option Grant Agreement* 10-K 2/29/08 10.7  
           
10.64 The Touch Clarity Limited Enterprise Management Incentives Share Option Plan 2002* S-8 3/16/07 99.5  
           
10.65 Forms of Agreements under The Touch Clarity Limited Enterprise Management Incentives Share Option Plan 2002* S-8 3/16/07 99.6  
           
10.66 Description of 2010 Director Compensation* 10-K 1/22/10 10.71  
           
10.67 Form of Performance Share Program Award Grant Notice and Performance Share Award Agreement pursuant to the 2003 Equity Incentive Plan* 8-K 12/20/10 99.5  
           
10.68 2010 Performance Share Program Award Calculation Methodology  pursuant to the 2003 Equity Incentive Plan* 8-K 1/29/10 10.3  
           
10.69 Fiscal Year 2010 Executive Annual Incentive Plan* 8-K 1/29/10 10.4  
           
10.70 Day Software Holding AG International Stock Option/Stock Issuance Plan* S-8 11/01/10 99.1  
           
10.71 Day Interactive Holding AG U.S. Stock Option/ Stock Issuance Plan* S-8 11/01/10 99.2  
           
10.72 Form of Restricted Stock Unit Award Agreement used in connection with the 2005 Equity Incentive Assumption Plan* 8-K 12/20/10 99.9  
           
 
138142

 
Exhibit   Incorporated by Reference** Filed
Number Exhibit Description Form Date Number Herewith
           
10.73Description of 2011 Director Compensation*X
12.1  Ratio of Earnings to Fixed Charges X
21  Subsidiaries of the Registrant X
23.1  Consent of Independent Registered Public Accounting Firm, KPMG LLP X
24.1  Power of Attorney (set forth on the signature page to this Annual Report on Form 10-K) X
31.1Certification of Chief Executive Officer, as required by Rule 13a-14(a) of the Securities Exchange Act of 1934X
31.2Certification of Chief Financial Officer, as required by Rule 13a-14(a) of the Securities Exchange Act of 1934X
32.1Certification of Chief Executive Officer, as required by Rule 13a-14(b) of the Securities Exchange Act of 1934†X
32.2Certification of Chief Financial Officer, as required by Rule 13a-14(b) of the Securities Exchange Act of 1934†X
101.INSXBRL Instance††X
101.SCHXBRL Taxonomy Extension Schema††X
101.CALXBRL Taxonomy Extension Calculation††X
101.LAB XBRL Taxonomy Extension Labels††       X
143

ExhibitIncorporated by Reference**Filed
NumberExhibit DescriptionFormDateNumberHerewith
           
101.PRE XBRL Taxonomy Extension Presentation††       X
           
101.DEF XBRL Taxonomy Extension Definition††       X

*
Compensatory plan or arrangement.
 
**References to Exhibits 10.2110.20 through 10.3210.30 are to filings made by Macromedia, Inc.
***References to Exhibits 10.5610.53 through 10.7010.65 are to filings made by Omniture, Inc.

The certifications attached as Exhibits 32.1 and 32.2 that accompany this Annual Report on Form 10-K, are not deemed filed with the Securities and Exchange Commission and are not to be incorporated by reference into any filing of Adobe Systems Incorporated under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, whether made before or after the date of this Form 10-K, irrespective of any general incorporation language contained in such filing.

 
††Furnished,
In accordance with Rule 406T of Regulation S-T, the information in these exhibits is furnished and deemed not filed.filed or a part of a registration statement or prospectus for purposes of Sections 11 or 12 of the Securities Act of 1933, is deemed not filed for purposes of Section 18 of the Exchange Act of 1934, and otherwise is not subject to liability under these sections and shall not be incorporated by reference into any registration statement or other document filed under the Securities Act of 1933, as amended, except as expressly set forth by specific reference in such filing.
 
139144