UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended December 31, 20162019
OR
[ ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

Commission File Number 1-9804

PULTEGROUP, INC.
(Exact name of registrant as specified in its charter)
MICHIGANMichigan 38-2766606
(State or other jurisdiction of
incorporation or organization)
 
(I.R.S. Employer
Identification No.)
3350 Peachtree Road NE, Suite 150
Atlanta,Georgia30326
(Address of principal executive offices) (Zip Code)

3350 Peachtree Road NE, Suite 150
Atlanta, Georgia 30326
(Address of principal executive offices) (Zip Code)
Registrant’s telephone number, including area code: (404)
Registrant’s telephone number, including area code:404978-6400
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Shares, par value $0.01PHMNew York Stock Exchange
Series A Junior Participating Preferred Share Purchase Rights New York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act:
NONE
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  YES  [X]  NO  [ ]Yes    No 
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. YES [ ]  NO  [X]Yes No  
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  YES  [X]  NO  [ ]Yes    No  
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files). Act.  YES  [X]  NO  [ ]
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [X]Yes    No  
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer”, “accelerated filer”, and “smaller reporting company”, and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filer [X]            Accelerated filer [ ]             Non-accelerated filer [ ]            Smaller reporting company [ ]
Large accelerated filerAccelerated filerNon-accelerated filer Smaller reporting companyEmerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. [ ]
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  YES [ ]  NO  [X]Yes  No  
The aggregate market value of the registrant’s voting shares held by nonaffiliates of the registrant as of June 30, 20162019, based on the closing sale price per share as reported by the New York Stock Exchange on such date, was $6,626,321,236.
$8,648,189,224. As of January 26, 2017,23, 2020, the registrant had 317,833,859269,975,049 shares of common shares outstanding.

Documents Incorporated by Reference

Applicable portions of the Proxy Statement for the 20172020 Annual Meeting of Shareholders are incorporated by reference in Part III of this Form.




PULTEGROUP, INC.
TABLE OF CONTENTS
 
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2





PART I


ITEM I.    BUSINESS


PulteGroup, Inc.


PulteGroup, Inc. is a Michigan corporation organized in 1956. We are one of the largest homebuilders in the United States ("U.S."), and our common shares are included in the S&P 500 Index and trade on the New York Stock Exchange under the ticker symbol “PHM”. Unless the context otherwise requires, the terms "PulteGroup", the "Company", "we", "us", and "our" used herein refer to PulteGroup, Inc. and its subsidiaries. While our subsidiaries engage primarily in the homebuilding business, we also have mortgage banking operations, conducted principally through Pulte Mortgage LLC (“Pulte Mortgage”), and title and insurance brokerage operations.


Homebuilding, our core business, which includes the acquisition and development of land primarily for residential purposes within the U.S. and the construction of housing on such land.land, generated 98% of our consolidated revenues in each of 2019, 2018, and 2017. We offer a broad product line to meet the needs of homebuyers in our targeted markets. Through our brands, which include Centex, Pulte Homes, Del Webb, DiVosta Homes, and John Wieland Homes and Neighborhoods, and American West we offer a wide variety of home designs, including single-family detached, townhouses, condominiums, and duplexes at different prices and with varying levels of options and amenities to our major customer groups: first-time, move-up, and active adult. Over our history, we have delivered nearly 680,000750,000 homes.


As of December 31, 2016,2019, we conducted our operations in 4942 markets located throughout 2523 states. For reporting purposes, our Homebuilding operations are aggregated into six reportable segments:
Northeast: Connecticut, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Virginia
Southeast: Georgia, North Carolina, South Carolina, Tennessee
Florida: Florida
Midwest: Illinois, Indiana, Kentucky, Michigan, Minnesota, Missouri, Ohio
Texas: Texas
West: Arizona, California, Nevada, New Mexico, Washington


We also have a reportable segment for our financial services operations, which consistconsists principally of mortgage banking, title, and titleinsurance brokerage operations. Our Financial Services segment operates generally in the same geographic markets as our Homebuilding segments.


Financial information for each of our reportable business segments is included in Note 43 to our Consolidated Financial Statements.


Available information


We file annual, quarterly, and current reports, proxy statements, and other information with the Securities and Exchange Commission (the “SEC”). These filings are available at the SEC’s website at www.sec.gov. Our internet website address is www.pultegroupinc.com.www.PulteGroupInc.com. Our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act are available free of charge through our website as soon as reasonably practicable after we electronically file them with or furnish them to the Securities and Exchange Commission.SEC. Our code of ethics for principal officers, our code of ethical business conduct, our corporate governance guidelines, and the charters of the Audit, Compensation and Management Development, Nominating and Governance, and Finance and Investment Committees of our Board of Directors are also posted on our website and are available in print, free of charge, upon request.



3





Homebuilding Operations


Years Ended December 31,
($000’s omitted)
Years Ended December 31,
($000’s omitted)
2016 2015 2014 2013 2012 2019 2018 2017 2016 2015
Home sale revenues$7,451,315
 $5,792,675
 $5,662,171
 $5,424,309
 $4,552,412
 $9,915,705
 $9,818,445
 $8,323,984
 $7,451,315
 $5,792,675
Home closings19,951
 17,127
 17,196
 17,766
 16,505
 23,232
 23,107
 21,052
 19,951
 17,127


After severalFor information and analysis of recent trends in our operations, see Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations.

Our Homebuilding operations are geographically diverse within the U.S. As of December 31, 2019, we operated out of 863 active communities in 42 markets across 23 states. Sales prices of unit closings during 2019 ranged from approximately $100,000 to over $2,300,000, with 92% falling within the range of $200,000 to $750,000. The average unit selling price in 2019 was $427,000, compared with $425,000 in 2018, $395,000 in 2017, $373,000 in 2016, and $338,000 in 2015. The increase in average selling price in recent years resulted from a number of declining sales volume, new home salesfactors, including favorable market conditions and changes in the U.S. increasedgeographical and product mix of homes sold. Our average unit selling price since 2015 was also impacted by our acquisition in 2012 forJanuary 2016 of substantially all of the first time since 2005, beginningassets of JW Homes ("Wieland"), a multi-year recoverybrand geared toward move-up homebuyers.

Sales of single-family detached homes, as a percentage of total unit sales, were 85% in demand. This trend continued2019 and 2018, compared with 88% in 2017, 87% in 2016 as new home sales, and 86% in 2015. The decrease in the U.S. rose 12%percentage of single-family detached homes since 2017 can be attributed to approximately 563,000 homes, an approximate 84% increase from 2011, the bottom of the most recent housing downturn. Additionally, mortgage interest rates remain near historic lows and the overall inventorygeographic mix of homes available for sale, especially new homes, remains low. Although current industry volume remains low compared with historical levels, the improved environmentsold and actions we have taken contributed to significant increases in our income before income taxes each yearan increase in the period 2013 - 2016. In the long term, we continue tonumber of our communities in more urban locations where higher density attached homes are more commonplace.

We believe that the national publicly-traded builders will have a competitive advantage over local builders through their ability to leverage economies of scale,to: access to more reliable and lower cost financing through the capital markets, ability tomarkets; control and entitle large land positions,positions; gain better access to scarce labor resources; and achieve greater geographic and product diversification. Among our national publicly-traded peer group, we believe that builders with broad geographic and product diversity and sustainable capital positions will benefit asfrom this scale and diversification in any market conditions continue to recover. In the short-term, we expect that overall market conditions will continue to improve but that improvements will occur unevenly across our markets.conditions. Our strategy to enhance shareholder value is centered around the following operational objectives:


Effectively allocatingDrive operational gains and asset efficiency in support of high returns over the capital we invest inhousing cycle;
Shorten the duration of our owned land pipeline to improve returns and reduce risks;
Maintain disciplined business using a risk-based portfolio approach;practices to maximize returns on investment;
MaximizingIncrease scale within our inventory turnsexisting markets by appropriately expanding market share among our primary buyer groups: first-time, move-up, and active adult;
Focus on building-to-order while maintaining an adequate supplyappropriate balance of house and land inventory;
Enhancing revenues by: establishing clear product offerings for each of our consumer groups based on systematic, consumer-driven input, optimizing our pricing through the use of options and lot premiums, and limiting our reliance on speculative home sales;
Optimizing our house costs through common house plan management, value-engineering our house plans, and working with suppliers to reduce costs;homes; and
Maintaining an efficient overhead structure.

Our Homebuilding operations are geographically diverse within the U.S. As of December 31, 2016, we had 726 active communities spanning 49 markets across 25 states. Sales prices of unit closings during 2016 ranged from approximately $100,000 to over $1,000,000,Invest capital consistent with 80% falling within the range of $150,000 to $500,000. The average unit selling price in 2016 was $373,000, compared with $338,000 in 2015, $329,000 in 2014, $305,000 in 2013, and $276,000 in 2012. The increase in average selling price in recent years resulted from a number of factors, including improved market conditions and a shift in our sales mix toward move-up homebuyers. Our average unit selling price in 2016 was also impacted by our acquisition in January 2016 of substantially all of the assets of JW Homes ("Wieland), which are geared toward move-up buyers.

Sales of single-family detached homes, as a percentage of total unit sales, were 87% in 2016, compared with 86% in 2015, 86% in 2014, 85% in 2013, and 81% in 2012. The increasestated priorities: invest in the percentage of single-family detached homes can be attributedbusiness, fund our dividend, and routinely return excess funds to a shift in our business toward the move-up buyer, who tends to prefer detached homes.shareholders through share repurchases.

Ending backlog, which represents orders for homes that have not yet closed, was $2.9 billion (7,422 units) at December 31, 2016 and $2.5 billion (6,731 units) at December 31, 2015. For orders in backlog, we have received a signed customer contract and customer deposit, which is refundable in certain instances. Of the orders in backlog at December 31, 2016, substantially all are scheduled to be closed during 2017, though all orders are subject to potential cancellation by or final negotiations with the customer. In the event of cancellation, the majority of our sales contracts stipulate that we have the right to retain the customer’s deposit, though we may choose to refund the deposit in certain instances.




Land acquisition and development


We acquire land primarily for the construction of homes for sale to homebuyers.sale. We select locations for development of homebuilding communities after completing a feasibility study, which includes, among other things, soil tests, independent environmental studies and other engineering work, an evaluation of necessary zoning and other governmental entitlements, and extensive market research that enables us to match the location with our product offering to meet the needs of consumers. We consider factors such as proximity to developed areas, population and job growth patterns, and, if applicable, estimated development costs. We frequently manage a portion of the risk of controlling our land positions through the use of land option contracts,agreements, which enable us to defer acquiring portions of properties owned by land sellers until we have determined whether and when to exercise our option. Our use of land option agreements reducescan serve to reduce the financial risk associated with long-term land holdings. We typically acquire land with the intent to complete sales of housing units within 24 to 36 months from the date of opening a community, except in the case of certain Del Webb active adult developments and other large master-planned projects for which the completion of community build-out requires a longer time period. While our overall supply of controlled land is in excess of our short-term needs in manycertain of our markets, some of our controlled land consists of long-term positions that will not be converted to home sales in the near term. Accordingly, we remain active in our pursuit of new land investment. We may also


periodically sell select parcels of land to third parties for commercial or other development or if we determine that they do notno longer fit into our strategic operating plans.


Land is generally purchased after it is zoned and developed, or is ready for development, for our intended use. In the normal course of business, we periodically sell land not required by our homebuilding operations. Where we develop land, we engage directly in many phases of the development process, including: land and site planning; obtaining environmental and other regulatory approvals; and constructing roads, sewers, water and drainage facilities, and community amenities, such as parks, pools, and clubhouses. We use our staff and the services of independent engineers and consultants for land development activities. Land development work is performed primarily by independent contractors and, when needed, local government authorities who construct sewer and water systems in some areas. At December 31, 2016,2019, we controlled 143,258158,262 lots, of which 99,27993,359 were owned and 43,97964,903 were under land option agreements.


Sales and marketing


We are dedicated to improving the quality and value of our homes through innovative architectural and community designs. Analyzing various qualitative and quantitative data obtained through extensive market research, we stratify our potential customers into well-defined buyerhomebuyer groups. Such stratification provides a method for understanding the business opportunities and risks across the full spectrum of consumer groups in each market. Once the needs of potential buyershomebuyers are understood, we link our home design and community development efforts to the specific lifestyle of each consumer group. Through our understanding of each consumer group, we are ableseek to provide homes that better meet the needs and wants of each buyer.homebuyer.
 First-TimeMove-UpActive Adult
Portion of home closings:   
201629%43%28%
201241%32%27%


Our homes targeted to first-time buyershomebuyers tend to be smaller with product offerings geared toward lower average selling prices or higher density. Move-up buyershomebuyers tend to place more of a premium on location and amenities. These communities typically offer larger homes at higher price points. Through our Del Webb brand, we are better able to address the needs of active adults, to whom we offer both destination communities and “in place” communities, for buyershomebuyers who prefer to remain in their current geographic area. Many of these active adult communities are age-restricted to the age fifty-five and over homebuyer and are highly amenitized, offering a variety of features, including golf courses, recreational centers, and educational classes, to facilitate the age fifty-five and over buyer to maintainhomebuyer maintaining an active lifestyle. In order to make the cost of these highly amenitized communities affordable to the individual homeowner, Del Webb communities tend to be larger than first-time or move-up buyerhomebuyer communities. As illustrated in the above table, our sales mix has shifted in recent years toward the move-up buyer where demand has been stronger. This shift in U.S. housing demand has occurred primarily due to financial challenges facing the first-time buyer, including a recovering U.S. economy, the overhang of consumer debt, especially student loans related to higher education,During 2019, 29%, 45%, and a more restrictive mortgage lending environment.



We market our homes to prospective buyers through internet listings and link placements, mobile applications, media advertising, illustrated brochures, and other advertising displays. We have made significant enhancements in our tools and business practices to adapt our selling efforts to today's tech-enabled customers. In addition, our websites (www.centex.com, www.pulte.com, www.delwebb.com,www.divosta.com, and www.jwhomes.com) provide tools to help users find a home that meets their needs, investigate financing alternatives, communicate moving plans, maintain a home, learn more about us, and communicate directly with us. There were approximately 10.4 million unique visits to our websites during 2016, compared with approximately 9.6 million in 2015.

To meet the demands26% of our varioushome closings were to first-time, move-up, and active adult customers, we have established design expertise forrespectively, which reflects a wide array of product lines. slight increase toward first-time buyers over 2018 consistent with our increased investment to serve first-time buyers.

We believe that we are an innovator in consumer-inspired home design, and we view our design capabilities as an integral aspect of our marketing strategy. Our in-house architectural services teams, and management, supplemented by outside consultants, follow a 12-step product development process to introduce new features and technologies based on customer-validated data. Following this disciplined process results in distinctive design features, both in exterior facades and interior options and features. We typically offer a variety of house floor plans and elevations in each community, including potential options and upgrades, such as different flooring, countertop, fixture, and appliance choices, and design our base house and option packages to meet the needs of our customers as defined through rigorous market research. Energy efficiency represents an important source of value for new homes compared with existing homes and represents a key area of focus for our home designs, including high efficiency heating, ventilation, and air conditioning systems and insulation, low-emissivity windows, solar power in certain geographies, and other energy-efficient features.


Typically,We market our homes to prospective homebuyers through internet listings and link placements, mobile applications, media advertising, illustrated brochures, and other advertising displays. We have made significant enhancements in our tools and business practices to adapt our selling efforts to today's tech-enabled customers. This includes our websites (www.centex.com, www.pulte.com, www.delwebb.com,www.divosta.com, www.americanwesthomes.com, and www.jwhomes.com), which provide tools to help users find a home that meets their needs, investigate financing alternatives, communicate moving plans, maintain a home, learn more about us, and communicate directly with us.

Our sales teams in some cases together with outsideconsist primarily of commissioned employees, and the majority of our home closings also involve independent third party sales brokers,brokers. Our sales consultants are responsible for guiding the customer through the sales process.process, including selecting the community, house floor plan, and options that meet the customer's needs. We are committed to industry-leading customer service through a variety of quality initiatives, including our customer care program, which seeks to ensure that homeownershomebuyers are comfortableengaged and satisfied at every stage of the building process. Fully furnished and landscaped model homes physically located in our communities, which leverage the expertise of our interior designers, are generally used to showcase


our homes and their distinctive design features. We have also introduced virtual reality walkthroughs of our house floor plans in certain communities to provide prospective homebuyers a more cost effective means to provide a realistic vision of our homes.


The majority of our homes are sold on a built-to-order basis where we do not begin construction of the home until we have a signed contract with a customer. However, we also build speculative ("spec") homes in most of our communities, which allow us to compete more effectively with existing homes available in the market, especially for homebuyers that require a home within a short time frame. We determine our spec home strategy for each community based on local market factors and maintain a level of spec home inventory based on our current and planned sales pace and construction cadence for the community.
Our sales contracts with customers generally require payment of a deposit at the time of contract signing and sometimes additional deposits upon selection of certain options or upgrade features for their homes. Our sales contracts also typically include a financing contingency that provides customers with the right to cancel if they cannot obtain mortgage financing at specified interest rates within a specified period. Our contracts may also include other contingencies, such as the sale of an existing home. Backlog, which represents orders for homes that have not yet closed, was $4.5 billion (10,507 units) at December 31, 2019 and $3.8 billion (8,722 units) at December 31, 2018. For orders in backlog, we have received a signed customer contract and customer deposit, which is refundable in certain instances. Of the orders in backlog at December 31, 2019, substantially all are scheduled to be closed during 2020, though all orders are subject to potential cancellation by or final negotiations with the customer. In the event of contract cancellation, the majority of our sales contracts stipulate that we have the right to retain the customer’s deposit, though we may choose to refund the deposit in certain instances.
Construction


The construction of our homes is conducted under the supervision of our on-site construction field managers. Substantially all of our construction work is performed by independent subcontractors under contracts that generally cover both labor and materials onestablish a fixed-price basis.specific scope of work at an agreed-upon price. Using a selective process, we have teamed upaligned with what we believe are premier subcontractors and suppliers to deliver quality throughout all aspects of the house construction process. In addition, our construction field managers and customer care associates interact with our homebuyers throughout the construction process and instruct homebuyers on post-closing home maintenance.


Continuous improvement in our house construction process is a key area of focus. We seek to maintainbuild superior quality homes while maintaining efficient construction operations by using standard materials and components from a variety of sources and by utilizing standardusing industry and company-specific construction practices. We are improving our product offerings and production processes through the following programs:


Common management of house plans in order to focus on building thosedeliver house designs that customers value the most and that can be built at the highest quality and at an efficient cost;
Value engineering our house plans to optimize house designs in terms of material content and ease of construction while still providing a clear value to the customer (value engineering eliminates items that add cost but that have little to no value to the customer);customer;
ImprovingUtilizing our usage of Pulte Construction Standards, a proprietary system of internally required construction standards and practices, through development of new or revised standards, training of our field leadership and construction personnel, communication with our suppliers, and auditing our compliance; and
Working with our suppliers to establish the "should cost",using a data driven, collaborative effortmethod to reduce construction costs to what the associated construction activities or materials “should cost” in the market.


The ability to consistently source qualified labor at reasonable prices has become more challenging as labor supply growth has not kept pace withGenerally, the construction demand. Additionally,materials used in our operations are readily available from numerous sources. However, the cost of certain building materials, especially lumber, steel, concrete, copper, and petroleum-based materials, is influenced by changes in global commodity prices.prices, national tariffs, and other foreign trade factors. Additionally, the ability to consistently source qualified labor at reasonable prices remains challenging as labor supply growth has not kept pace with construction demand. To protect against changes in construction costs, the contracting and purchasing of building supplieslabor and materials costs are generally is negotiated atestablished prior to or near the time when related sales contracts are signed with customers. In addition, we leverage our size by actively negotiating for certain materials on a national or regional basis to minimize costs. We are also working to establish a more integrated system that can effectively link suppliers, contractors, and the production schedule. However, we cannot determine the extent to which necessary building materials and labor will be available at reasonable prices in the future.




Competition


The housing industry in the U.S. is fragmented and highly competitive. While we are one of the largest homebuilders in the U.S., our national market share represented only approximately 4%3% of U.S. new home sales in 20162019. In each of our local


markets, there are numerous national, regional, and local homebuilders with whom we compete. Additionally, new home sales have traditionally represented less than 15% of overall U.S. home sales (new and existing homes). Therefore, we also compete with sales of existing house inventory and any provider of for sale or rental housing units, including apartment operators. We compete primarily on the basis of location, price, quality, reputation, design, community amenities, and our customers' overall sales and homeownership experiences.


Seasonality


Although significant changes in market conditions have impacted our seasonal patterns in the past and could do so again, we historically experience variability in our quarterly results from operations due to the seasonal nature of the homebuilding industry. We generally experience increases in revenues and cash flow from operations during the fourth quarter based on the timing of home closings. This seasonal activity increases our working capital requirements in our third and fourth quarters to support our home production and loan origination volumes. As a result of the seasonality of our operations, our quarterly results of operations are not necessarily indicative of the results that may be expected for the full year.


Regulation and environmental matters


Our operations are subject to extensive regulations imposed and enforced by various federal, state, and local governing authorities. These regulations are complex and include building codes, land zoning and other entitlement restrictions, health and safety regulations, labor practices, marketing and sales practices, environmental regulations, rules and regulations relating to mortgage financing and title operations, and various other laws, rules, and regulations. Collectively, these regulations have a significant impact on the site selection and development of our communities,communities; our house design and construction techniques,techniques; our relationships with customers, employees, suppliers, and suppliers / subcontractors,subcontractors; and many other aspects of our business. The applicable governing authorities frequently have broad discretion in administering these regulations, including inspections of our homes prior to closing with the customer in the majority of municipalities in which we operate. Additionally, we may experience extended timelines for receiving required approvals from municipalities or other government agencies that can delay our anticipated development and construction activities in our communities.


Financial Services Operations


We conduct our financial services business, which includes mortgage banking, title, and titleinsurance brokerage operations, through Pulte Mortgage and other subsidiaries. Pulte Mortgage arranges financing through the origination of mortgage loans primarily for the benefit of our homebuyers. We are a lender approved by the Federal Housing Administration ("FHA") and Department of Veterans Affairs ("VA") and are a seller/servicer approved by Government National Mortgage Association ("Ginnie Mae"), Federal National Mortgage Association ("Fannie Mae"), Federal Home Loan Mortgage Corporation ("Freddie Mac"), and other investors. In our conventional mortgage lending activities, we follow underwriting guidelines established by Fannie Mae, Freddie Mac, and private investors. We believe that our customers’ use of our in-house mortgage and title operations provides us with a competitive advantage by enabling more control over the quality of the overall home buying process for our customers, while also helping us align the timing of the house construction process with our customers’ financing needs.


Operating asthrough a captive business model targeted to supporting our Homebuilding operations, the business levels of our Financial Services operations are highly correlated to Homebuilding. During 2016, 2015, and 2014, weOur Homebuilding customers continue to account for substantially all of our loan production. We originated the mortgage loans for 65%, 65%, and 61%, respectively,67% of the homes we sold. Such originations represented substantially allclosed in 2019, 62% in 2018, 66% in 2017, and 65% in 2016 and 2015. Other home closings are settled via either cash, which typically represent approximately 20% of our total originations in each of those years. Our capture rate, which we define as loan originations from our homebuilding business as a percentage of total loan opportunities from our homebuilding business excluding cash settlements, was 81.2% in 2016, 82.9% in 2015, and 80.2% in 2014.home closings, or third party lenders.


In originating mortgage loans, we initially use our own funds, including funds available pursuant to credit agreements with third parties, and subsequently sell such mortgage loans to third party investors in the secondary market. Substantially all of the loans we originate are sold in the secondary market within a short period of time after origination, generally within 30 days. We also sell the servicing rights for the loans we originate through fixed price servicing sales contracts to reduce the risks and costs inherent in servicing loans. This strategy results in owning the loans and related servicing rights for only a short period of time.




The mortgage industry in the U.S. is highly competitive. We compete with other mortgage companies and financial institutions to provide attractive mortgage financing to our homebuyers. We utilize a centralized fulfillment center for our mortgage operations that performs underwriting, processing, and closing functions. We believe centralizing both the fulfillment


and origination of our loans improves the speed, efficiency, and quality of our mortgage operations, improving our profitability and allowing us to focus on providing attractive mortgage financing opportunities for our customers.


In originating and servicing mortgage loans, we are subject to the rules and regulations of the government-sponsored investors and other investors that purchase the loans we originate, as well as to those of other government agencies that have oversight of the government-sponsored investors or consumer lending rules in the U.S. In addition to being affected by changes in these programs, our mortgage banking business is also affected by many of the same factors that impact our homebuilding business.


Our mortgage operations may be responsible for losses associated with mortgage loans originated and sold to investors in the event of errors or omissions relating to representations and warranties made by us that the loans met certain requirements, including representations as to underwriting standards, the existence of primary mortgage insurance, and the validity of certain borrower representations in connection with the loan. If a loan is determined to be faulty, we either indemnify the investor for potential future losses, repurchase the loan from the investorsinvestor, or reimburse the investors' losses (a "make-whole" payment).investor's actual losses.


Our subsidiary title insurance companies serve as title insurance agents and underwriters in select markets by providing title insurance policies and examination and closing services to buyers of homes we sell. Historically, we have not experienced significant claims related to our title operations.


Financial Information About Geographic Areas

Substantially all of ourOur insurance brokerage operations are located within the U.S. We have some non-operating foreign subsidiaries and affiliates, which are insignificant to our consolidated financial results.

Organization/Employees

All subsidiaries and operating units operate independently with respect to daily operations. Homebuilding real estate purchasesserve as a broker for home, auto, and other significant homebuilding, mortgage banking, financing activities, and similar operating decisions must be approved by the business unit’s management and/or corporate senior management.personal insurance policies in select markets to buyers of homes we sell. All such insurance policies are placed with third party insurance carriers.


Employees

At December 31, 20162019, we employed 4,6235,245 people, of which 829 people897 were employed in our Financial Services operations. Except for a small group of employees in our St. Louis homebuilding division, ourOur employees are not represented by any union. Contracted work, however, may be performed by union contractors. Our local and corporate management personnel are paid incentive compensation based on a combination of individual performance and the performance of the applicable business unit or the Company. Each business unit is given a level of autonomy regarding employment of personnel, subject to adherence to our established policies and procedures, and our senior corporate management acts in an advisory capacity in the employment of subsidiary officers. We consider our employee and contractor relations to be satisfactory.good.




ITEM 1A.     RISK FACTORS


Discussion of our business and operations included in this annual report on Form 10-K should be read together with the risk factors set forth below. They describe various risks and uncertainties to which we are, or may become, subject. These risks and uncertainties, together with other factors described elsewhere in this report, have the potential to affect our business, financial condition, results of operations, cash flows, strategies, or prospects in a material and adverse manner.


The homebuilding industry is cyclical and a deterioration in industry conditions or downward changes in general economic or other business conditions could adversely affect our business or our financial results.


The residential homebuilding industry is sensitive to changes in economic conditions and other factors, such as the level of employment, consumer confidence, consumer income, availability of financing, and interest rate levels. Adverse changes in any of these conditions generally, or in the markets where we operate, could decrease demand and pricing for new homes in these areas or result in customer cancellations of pending contracts, which could adversely affect the number of home deliveries we make or reduce the prices we can charge for homes, either of which could result in a significant decrease in our revenues and earnings that could materially and adversely affect our financial condition.


Beginning in 2006 and continuing through 2011, the U.S. housing market was unfavorably impacted by severe weakness in new home sales attributable to, among other factors, weak consumer confidence, tightened mortgage standards, significant foreclosure activity, a more challenging appraisal environment, higher than normal unemployment levels, and significant uncertainty in the global economy. During this period, we incurred significant losses, including impairments of our land inventory and certain other assets. Since 2011, overall industry new home sales have increased, and we returned to profitability beginning in 2012. However, the overallrecovery in housing demand for new homes remains belowhas been slow by historical levels. Accordingly, we can provide no assurances thatstandards and the adjustments we have made into our operating strategy willmay not be successful if the current housing market waswere to deteriorate significantly.

If the market value of our land and homes drops significantly, our profits could decrease.

The market value of land, building lots, and housing inventories can fluctuate significantly as a result of changing market conditions, and the measures we employ to manage inventory risk may not be adequate to insulate our operations from a severe drop in inventory values. We acquire land for expansion into new markets and for replacement of land inventory and expansion within our current markets. If housing demand decreases below what we anticipated when we acquired our inventory, we may not be able to make profits similar to what we have made in the past, we may experience less than anticipated profits, and/or we may not be able to recover our costs when we sell and build homes. When market conditions are such that land values are not appreciating, option arrangements previously entered into may become less desirable, at which time we may elect to forego deposits and pre-acquisition costs and terminate the agreement. In the face of adverse market conditions, we may have substantial inventory carrying costs, we may have to write down our inventory to its fair value, and/or we may have to sell land or homes at a loss.

Supply shortages and other risks related to the demand for skilled labor and building materials could increase costs and delay deliveries.

The homebuilding industry is highly competitive for skilled labor and materials. Labor shortages in certain of our markets have become more acute in recent years as the supply chain adjusts to uneven industry growth. Additionally, the cost of certain building materials, especially lumber, steel, concrete, copper, and petroleum-based materials, is influenced by changes in local and global commodity prices. Increased costs or shortages of skilled labor and/or materials could cause increases in construction costs and / or construction delays. We may not be able to pass on increases in construction costs to customers and generally are unable to pass on any such increases to customers who have already entered into sales contracts as those sales contracts generally fix the price of the home at the time the contract is signed, which may be well in advance of the construction of the home. Sustained increases in construction costs may, over time, erode our margins, and pricing competition may restrict our ability to pass on any such additional costs, thereby decreasing our margins.



Our success depends on our ability to acquire land suitable for residential homebuilding at reasonable prices, in accordance with our land investment criteria.

The homebuilding industry is highly competitive for suitable land. The availability of finished and partially finished developed lots and undeveloped land for purchase that meet our internal criteria depends on a number of factors outside our control, including land availability in general, competition with other homebuilders and land buyers for desirable property, inflation in land prices, zoning, allowable housing density, and other regulatory requirements. Should suitable lots or land become less available, the number of homes we may be able to build and sell could be reduced, and the cost of land could be increased, perhaps substantially, which could adversely impact our results of operations.

Our long-term ability to build homes depends on our acquiring land suitable for residential building at reasonable prices in locations where we want to build. In the past, we experienced significant competition for suitable land as a result of land constraints in many of our markets. As competition for suitable land increases, and as available land is developed, the cost of acquiring suitable remaining land could rise, and the availability of suitable land at acceptable prices may decline. Any land shortages or any decrease in the supply of suitable land at reasonable prices could limit our ability to develop new communities or result in increased land costs. We may not be able to pass through to our customers any increased land costs, which could adversely impact our revenues, earnings, and margins.

We are subject to claims related to mortgage loans we sold in the secondary mortgage market that may be significant.

Our mortgage operations may be responsible for losses associated with mortgage loans originated and sold to investors in the event of errors or omissions relating to certain representations and warranties made by us that the loans met certain requirements, including representations as to underwriting standards, the type of collateral, the existence of primary mortgage insurance, and the validity of certain borrower representations in connection with the loan.  To date, the significant majority of these losses relate to loans originated in 2006 and 2007, during which period inherently riskier loan products became more common in the origination market. We may also be required to indemnify underwriters that purchased and securitized loans originated by a former subsidiary of Centex Corporation ("Centex"), which we acquired in 2009, for losses incurred by investors in those securitized loans based on similar breaches of representations and warranties.

The resolution of claims related to alleged breaches of these representations and warranties and repurchase claims could have a material adverse effect on our financial condition, cash flows and results of operations. Given the ongoing volatility in the mortgage industry, changes in values of underlying collateral over time, and other uncertainties regarding the ultimate resolution of these claims, actual costs could differ from our current estimates. Accordingly, there can be no assurance that such reserves will not need to be increased in the future.


Future increases in interest rates, reductions in mortgage availability, or other increases in the effective costs of owning a home could prevent potential customers from buying our homes and adversely affect our business and financial results.


A large majority of our customers finance their home purchases through mortgage loans, many through our mortgage bank. While mortgagePulte Mortgage. Mortgage interest rates have increased moderately, theyin recent years have been at or near historicalhistoric lows, for several years, which has madethereby making new homes more affordable. Increases in interest rates or decreases in the availability of mortgage financing could adversely affect the market for new homes. Potential homebuyers may be less willing or able to pay the increased monthly costs resulting from higher interest rates or to obtain mortgage financing. Lenders may increase the qualifications needed for mortgages or adjust their terms to address any increased credit risk. Even if potential customers do not need financing, changes in interest rates and mortgage availability could make it harder for them to sell their current homes to potential buyers who need financing. These factors could adversely affect the sales or pricing of our homes and could also reduce the volume or margins in our financial services business. Our financial services business could also be impacted to the extent we are unable to match interest rates and amounts on loans we have committed to originate through the various hedging strategies we employ. These developments have had, and may continue to have, a material adverse effect on the overall demand for new housing and thereby on the results of operations forof our homebuilding business. For example, during 2018, we experienced lower than expected conversions of traffic to signups, especially among first-time and move-up buyers, beginning in May 2018 when mortgage rates increased.


The liquidity provided by Fannie Mae and Freddie Mac to the mortgage industry is also critical to the housing market. The impact of the federal government’s conservatorship of Fannie Mae and Freddie Mac on the short-term and long-term demand for new housing remains unclear. Any limitations or restrictions on the availability of financing by these agencies could adversely affect interest rates, mortgage financing, and our sales of new homes and mortgage loans. Additionally, the availability of FHA and VA mortgage financing is an important factor in marketing some of our homes.




Mortgage interest expense and real estate taxes represent significant costs of homeownership, both of which arewere historically generally deductible for an individual’s federal and, in some cases, state income taxes. Any changesIn December 2017, a law commonly known as the Tax Cuts and Jobs Act (the "Tax Act") was enacted. While the Tax Act lowers the tax rates applicable to income tax laws bymany businesses and individuals, it also, among other things, (i) limits the federal government ordeduction for mortgage interest so that it only applies to the first $750,000 of a new mortgage (as compared to $1 million under previous tax law), (ii) introduced a $10,000 cap on the federal deduction for state governmentand local taxes, including real estate taxes, and (iii) eliminated the federal deduction for interest on certain home equity loans. The Tax Act also increased the standard deduction for individuals. As a result, fewer individuals are expected to eliminate or substantially reduce theseitemize their income tax deductions, as has been considered from timewhich would mitigate the income tax advantages associated with homeownership for those individuals. The combination of these changes could reduce home ownership affordability and demand, especially in regions with higher housing prices or higher state and local income taxes. Any further changes in income tax law which eliminates or reduces the income tax benefits associated with home ownership could have an adverse impact on our business.

Our success depends on our ability to time, would increaseacquire land suitable for residential homebuilding at reasonable prices, in accordance with our land investment criteria.

The homebuilding industry is highly competitive for suitable land. The availability of finished and partially finished developed lots and undeveloped land for purchase that meet our internal criteria depends on a number of factors outside our control, including land availability in general, competition with other homebuilders and land buyers for desirable property, inflation in land prices, zoning, allowable housing density, and other regulatory requirements. Should suitable lots or land become less available, the after-tax costnumber of owning a home. Increases in real estate taxes by local governmental authorities also increasehomes we may be able to build and sell could be reduced, and the cost of homeownership.land could be increased, perhaps substantially, which could adversely impact our results of operations.

Our long-term ability to build homes depends on our acquiring land suitable for residential building at reasonable prices in locations where we want to build. We experience significant competition for suitable land as a result of land constraints in many of our markets. As competition for suitable land increases, and as available land is developed, the cost of acquiring suitable remaining land could rise, and the availability of suitable land at acceptable prices may decline. Any land shortages or any decrease in the supply of suitable land at reasonable prices could limit our ability to develop new communities or result in increased land costs. We may not be able to pass through to our customers any increased land costs, which could adversely impact our revenues, earnings, and margins.



Supply shortages and other risks related to the demand for skilled labor and building materials could increase costs and delay deliveries.

The homebuilding industry is highly competitive for skilled labor. Labor shortages in certain of our markets have become more acute in recent years as the supply chain adjusts to industry growth. Additionally, the cost of certain building materials, especially lumber, steel, concrete, copper, and petroleum-based materials, is influenced by changes in local and global commodity prices as well as government regulation, such as government-imposed tariffs or trade restrictions on supplies such as steel and lumber. During 2019, we experienced increases in the prices of some building materials and shortages of skilled labor in some areas. Increased costs or shortages of skilled labor and/or materials cause increases in construction costs and/or could cause construction delays. We may not be able to pass on increases in construction costs to customers and generally are unable to pass on any such increases to customers who have already entered into sales contracts as those sales contracts generally fix the costprice of homeownershipthe home at the time the contract is signed, which may be well in advance of the construction of the home. Sustained increases in construction costs may, over time, erode our margins, and pricing competition may restrict our ability to pass on any such additional costs, thereby decreasing our margins.

If the market value of our land drops significantly, our profits could decrease and result in write-downs of the carrying values of land we own.

The market value of land can fluctuate significantly as a result of changing market conditions, and the measures we employ to manage inventory risk may not be adequate to insulate our operations from a severe drop in inventory values. We acquire land for expansion into new markets and for replacement of land inventory and expansion within our current markets. If housing demand decreases below what we anticipated when we acquired our inventory, we may not be able to make profits similar to what we have made in the past, we may experience less than anticipated profits, and/or we may not be able to recover our costs when we sell and build homes. When market conditions are such that land values are not appreciating, land option arrangements previously entered into may become less desirable, at which time we may elect to forego deposits and pre-acquisition costs and terminate the agreement. In the face of adverse market conditions, we may have substantial inventory carrying costs, we may have to write down our inventory to its fair value, and/or we may have to sell land or homes at a loss. At times we have been required to record significant write-downs of the carrying value of our land inventory, and we have elected not to exercise options to purchase land, even though that required us to forfeit deposits and write-off pre-acquisition costs. For example, we incurred land-related charges totaling $27.1 million, $99.4 million, $191.9 million in 2019, 2018, 2017, respectively. Although we have taken efforts to reduce our exposure to costs of that type, a certain amount of exposure is inherent in the homebuilding business. If market conditions were to deteriorate in the future, we could again be required to record significant write downs to our land inventory, which would decrease the asset values reflected on our balance sheet and materially and adversely impactaffect our earnings and our stockholders' equity.


We are subject to claims related to mortgage loans we sold in the demandsecondary mortgage market that may be significant.

Our mortgage operations may be responsible for losses arising out of claims associated with mortgage loans originated and sales pricessold to investors in the event of new homes.errors or omissions relating to certain representations and warranties made by us that the loans met certain requirements, including representations as to underwriting standards, the type of collateral, the existence of primary mortgage insurance, and the validity of certain borrower representations in connection with the loan.  To date, the significant majority of these claims made by investors against our mortgage operations relate to loans originated prior to 2009, during which inherently riskier loan products became more common in the origination market. We may also be required to indemnify underwriters that purchased and securitized loans originated by a former subsidiary of Centex Corporation ("Centex"), which we acquired in 2009, for losses incurred by investors in those securitized loans based on similar breaches of representations and warranties. As of December 31, 2019, our mortgage subsidiaries were defendants in legal proceedings in which the plaintiffs are seeking indemnification for alleged breaches of representations and warranties made by the mortgage subsidiaries in the mortgage loan sale agreements and may also be subject to other similar claims for which legal proceedings had not been instituted as of December 31, 2019.

The resolution of claims related to alleged breaches of these representations and warranties and repurchase claims could have a material adverse effect on our financial condition, cash flows and results of operations. Given the unsettled litigation, changes in values of underlying collateral over time, and other uncertainties regarding the ultimate resolution of these claims, actual costs could differ from our current estimates. Accordingly, there can be no assurance that such reserves will not need to be increased in the future.



Our inability to sell mortgages into the secondary market could significantly reduce our ability to sell homes unless we are willing to become a long-term investor in loans we originate.

We sell substantially all of the residential mortgage loans we originate within a short period in the secondary mortgage market. If we were unable to sell loans into the secondary mortgage market or directly to Fannie Mae and Freddie Mac, we would have to either (a) curtail our origination of residential mortgage loans, which among other things, could significantly reduce our ability to sell homes, or (b) commit our own funds to long term investments in mortgage loans, which, in addition to requiring us to deploy substantial amounts of our own funds, could delay the time when we recognize revenues from home sales on our statements of operations.

Adverse capital and credit market conditions may significantly affect our access to capital and cost of capital.


The capital and credit markets can experience significant volatility. We may need credit-related liquidity for the future development of our business and other capital needs. Without sufficient liquidity, we may not be able to purchase additional land or develop land, which could adversely affect our financial results. At December 31, 2016,2019, we had cash, cash equivalents, and restricted cash of $723.2 million$1.3 billion as well as $530.9$737.2 million available under our revolving credit facility, net of outstanding letters of credit. However, our internal sources of liquidity and revolving credit facility may prove to be insufficient, and, in such case, we may not be able to successfully obtain additional financing on terms acceptable to us, or at all.


Another source of liquidity includes our ability to use letters of credit and surety bonds pursuantrelating to certain performance-related obligations and as security for certain land option agreements and under various insurance programs. The majority of these letters of credit and surety bonds are in support of our land development and construction obligations to various municipalities, other government agencies, and utility companies related to the construction of roads, sewers, and other infrastructure. At December 31, 20162019, we had outstanding letters of credit and surety bonds totaling $219.1$262.8 million and $1.1$1.4 billion, respectively. These letters of credit are generally issued via our unsecured revolving credit facility, which contains certain financial covenants and other limitations. If we are unable to obtain letters of credit or surety bonds when required, or the conditions imposed by issuers increase significantly, our financial condition and results of operationsliquidity could be adversely affected.


Competition for homebuyers could reduce our deliveries or decrease our profitability.


The U.S. housing industry is highly competitive. WeHomebuilders compete primarilyfor homebuyers in each of our markets with numerous national, regional, and local homebuilders on the basis of location, price, quality, reputation, design, community amenities, and our customers' overall sales and homeownership experiences. We compete in each of our markets with numerous national, regional, and local homebuilders. This competition with other homebuilders could reduce the number of homes we deliver or cause us to accept reduced margins in order to maintain sales volume.


We also compete with resales of existing or foreclosed homes, housing speculators, and available rental housing. Increased competitive conditions in the residential resale or rental market in the regions where we operate could decrease demand for new homes or unfavorably impact pricing for new homes.


The loss of the services of members of our senior management or a significant number of our operating employees could negatively affect our business.

Our success depends upon the skills, experience, and active participation of our senior management, many of whom have been with the Company for a significant number of years. If we were to lose members of our senior management, we might not be able to find appropriate replacements on a timely basis, and our operations could be negatively affected. Also, the loss of a significant number of operating employees in key roles or geographies where we are not able to hire qualified replacements could have a material adverse effect on our business.

Our income tax provision and tax reserves may be insufficient if a taxing authority is successful in asserting positions that are contrary to our interpretations and related reserves, if any.


Significant judgment is required in determining our provision for income taxes and our reserves for federal, state, and local taxes. In the ordinary course of business, there may be matters for which the ultimate outcome is uncertain. Our evaluation of our tax matters is based on a number of factors, including changes inrelevant facts orand circumstances, changes inapplicable tax law, correspondence with tax authorities during the course of audits, and effective settlement of audit issues. Although we believe our approach to determining the tax treatment for such items is appropriate, no assurance can be given that the final tax authority review will not be materially different than that which is reflected in our income tax provision and related tax


reserves. Such differences could have a material adverse effect on our income tax provision in the period in which such determination is made and, consequently, on our financial position, cash flows, or net income.


We are periodically audited by various federal, state, and local authorities regarding tax matters. Our current audits are in various stages of completion; however, no outcome for a particular audit can be determined with certainty prior to the conclusion of the audit, appeal, and, in some cases, litigation process. As each audit is concluded, adjustments, if any, are recorded in our financial statements in the period determined. To provide for potential tax exposures, we consider a variety of factors, including changes inrelevant facts orand circumstances, changes inapplicable tax law, correspondence with taxing authorities, and effective settlement of audit issues. If these reserves are insufficient upon completion of an audit, there could be an adverse impact on our financial position, cash flows, and results of operations.




We may not realize our deferred tax assets.


As of December 31, 20162019, we had deferred tax assets, net of deferred tax liabilities, of $1.1 billion,$254.1 million, against which we provided a valuation allowance of $64.9$84.0 million. The ultimate realization of our deferred tax assets is dependent upon generating future taxable income. While we have recorded valuation allowances against certain of our deferred tax assets, the valuation allowances are subject to change as facts and circumstances change.


Our ability to utilize net operating losses (“NOLs”), built-in losses (“BILs”), and tax credit carryforwards to offset our future taxable income or income tax would be limited if we were to undergo an “ownership change” within the meaning of Section 382 of the Internal Revenue Code (the “IRC”). In general, an “ownership change” occurs whenever the percentage of the stock of a corporation owned by “5-percent shareholders” (within the meaning of Section 382 of the IRC) increases by more than 50 percentage points over the lowest percentage of the stock of such corporation owned by such “5-percent shareholders” at any time over the testing period.


An ownership change under Section 382 of the IRC would establish an annual limitation to the amount of NOLs, BILs, and tax credit carryforwards we could utilize to offset our taxable income or income tax in any single year. The application of these limitations might prevent full utilization of the deferred tax assets attributable to our NOLs, BILs, and tax credit carryforwards. To preserve our ability to utilize NOLs, BILs, and other tax benefits in the future without a Section 382 limitation, we adopted a shareholder rights plan, which is triggered upon certain transfers of our securities, and amended our by-laws to prohibit certain transfers of our securities. Our shareholder rights plan, as amended, expires June 1, 2019,2022, unless our board of directors and shareholders approve an amendment to extend the term prior thereto. Notwithstanding the foregoing measures, there can be no assurance that we will not undergo an ownership change within the meaning of Section 382.

Our ability to use certain of Centex's federal losses and credits is limited under Section 382 of the IRC. We do not believe that the Section 382 limitations will prevent us from utilizing these Centex losses and credits. We do believe that full utilization of certain state NOL carryforwards will be limited due to Section 382.


The value of our deferred tax assets is also dependent upon the tax rates expected to be in effect at the time taxable income is expected to be generated. A decrease in enacted corporate tax rates in our major jurisdictions, especially the U.S. federal corporate tax rate, would decrease the value of our deferred tax assets, which could be material.


We have significant intangible assets. If these assets become impaired, then our profits and shareholders’ equity may be reduced.


We have significant intangible assets related to business combinations. We evaluate the recoverability of intangible assets whenever facts and circumstances indicate the carrying amount may not be recoverable. If the carrying value of intangible assets is deemed impaired, the carrying value is written down to fair value. This would result in a charge to our earnings. If management’s expectations of future results and cash flows decrease significantly, impairments of the remaining intangible assets may occur.


Government regulations could increase the cost and limit the availability of our development and homebuilding projects or affect our related financial services operations and adversely affect our business or financial results.


Our operations are subject to building, safety, environmental, and other regulations imposed and enforced by various federal, state, and local governing authorities. New housing developments may also be subject to various assessments for schools, parks, streets, and other public improvements. These assessments have increased over recent years as other funding mechanisms have decreased causing local governing authorities to seek greater contributions from homebuilders. All of these factors can cause an increase in the effective cost of our homes.


We also are subject to a variety of local, state, and federal laws and regulations concerning protection of health, safety, and the environment. The impact of environmental laws varies depending upon the prior uses of the building site or adjoining properties and may be greater in areas with less supply where undeveloped land or desirable alternatives are less available.


These matters may result in delays, may cause us to incur substantial compliance, remediation and other costs, and can prohibit or severely restrict development and homebuilding activity in environmentally sensitive regions or areas. More stringent requirements could be imposed in the future on homebuilders and developers, thereby increasing the cost of compliance.


Our financial services operations are also subject to numerous federal, state, and local laws and regulations. These include eligibility requirements for participation in federal loan programs and compliance with consumer lending and similar requirements such as disclosure requirements, prohibitions against discrimination, and real estate settlement procedures. They also subject our operations to examination by applicable agencies, pursuant to which those agencies may limit our ability to


provide mortgage financing or title services to potential purchasers of our homes. For our homes to qualify for FHA or VA mortgages, we must satisfy valuation standards and site, material, and construction requirements of those agencies.


Homebuilding is subject to warranty and other claims in the ordinary course of business that can be significant.


As a homebuilder, we are subject to home warranty, construction defect, and other claims arising in the ordinary course of business. We rely on subcontractors to perform the actual construction of our homes and, in some cases, to select and obtain building materials. Despite our detailed specifications and quality control procedures, in some cases, subcontractors may use improper construction processes or defective materials. If defective materials are used, it can result in the need to perform extensive repairs to large numbers of homes. We record warranty and other reserves forrelating to the homes we sell based on historical experience in our markets and our judgment of the qualitative risks associated with the types of homes built.

We have, and require our subcontractors to have, general liability, property, errors and omissions, workers compensation, and other business insurance. These insurance policies protect us against a portion of our risk of loss from claims, subject to certain self-insured per occurrence and aggregate retentions, deductibles, and available policy limits. In certain instances, we may offer our subcontractors the opportunity to purchase insurance through one of our captive insurance subsidiaries or participate in a project-specific insurance program provided by us. Policies issued by our captive insurance subsidiaries represent self-insurance of these risks by us. We reserve for costs to cover our self-insured and deductible amounts under these policies and for any costs of claims and lawsuits based on an analysis of our historical claims, which includes an estimate of claims incurred but not yet reported. Because of the uncertainties inherent in these matters, we cannot provide assurance that our insurance coverage, our subcontractor arrangements, and our reserves will be adequate to address all our warranty and construction defect claims in the future. Contractual indemnities can be difficult to enforce, we may be responsible for applicable self-insured retentions, and some types of claims may not be covered by insurance or may exceed applicable coverage limits. Additionally, the coverage offered by and the availability of general liability insurance for construction defects are currently costly and limited. We have responded to increases in insurance costs and coverage limitations by increasing our self-insured retentions and claim reserves.retentions. There can be no assurance that coverage will not be further restricted or become more costly. Additionally, we are exposed to counterparty default risk related to our subcontractors, our insurance carriers, and our subcontractors’ insurance carriers.


Natural disasters, and severe weather conditions and changing climate patterns could delay deliveries, increase costs, and decrease demand for new homes in affected areas.


Our homebuilding operations are located in many areas that are subject to natural disasters and severe weather. The occurrence of natural disasters or severe weather conditions can delay new home deliveries, increase costs by damaging inventories, reduce the availability of materials, and negatively impact the demand for new homes in affected areas. Furthermore, if our insurance does not fully cover business interruptions or losses resulting from these events, our earnings, liquidity, or capital resources could be adversely affected. In 2019 and 2018, several hurricanes caused disruptions in our south eastern coastal markets but did not result in a material impact to our results of operations. In addition, while they also did not have a material impact on our business in 2019, the increased prevalence of forest fires in our western markets have caused disruptions to our sales operations and development delays. As local governmental authorities and utilities are required to spend increasing amounts of their resources responding to and remediating weather and climate related events, their ability to provide approvals and service to new housing communities may be impaired.

Government restrictions, standards, or regulations intended to reduce greenhouse gas emissions or potential climate change impacts are likely to result in restrictions on land development in certain areas and may increase energy, transportation, or raw material costs, which could reduce our housing gross profit margins and adversely affect our results of operations. For example, as the risk of flooding in coastal and other flood prone areas increases, local governments may increase the requirements on new home builders for zoning approvals and restrict areas where new homes may be built, resulting in increased development costs and greater competition for more desirable land parcels.



Inflation may result in increased costs that we may not be able to recoup.


Inflation can have a long-term impact onadversely affect us becauseby increasing costs of land, materials, and labor may require us to increase the sales prices of homes in order to maintain satisfactory margins. However, we may not be able to raise home prices sufficiently to keep up with the rate of inflation and our margins could decrease.labor. In addition, significant inflation is often accompanied by higher interest rates, which couldmay have a negative impact on housing demand.demand for our homes. In an inflationary environment, economic conditions and other market factors may make it difficult for us to raise home prices enough to keep up with the rate of inflation, which would reduce our profit margins. Although the rate of inflation has been historically low for the last several years, we currently are experiencing increases in the prices of labor and certain materials above the general inflation rate.


Information technology failures or data security breaches could harm our business.

We use information technology and other computer resources to carry out important operational activities and to maintain our business records. Our computer systems, including our back-up systems, are subject to damage or interruption from power outages, computer and telecommunications failures, computer viruses, security breaches (through cyberattacks from computer hackers and sophisticated organizations), catastrophic events such as fires, tornadoes and hurricanes, and usage errors by our associates.employees or cyber-attacks or errors by third party vendors who have access to our confidential data, or that of our customers. While we are continuously working to improve our information technology systems and provide employee awareness training around phishing, malware, and other cyber risks to enhance our levels of protection, to the extent possible, against cyber risks and security breaches, and monitor to prevent, detect, address and mitigate the risk of unauthorized access, misuse, computer viruses and other events that could have an impact on our business, there is no assurance that advances in computer capabilities, new technologies, methods or other developments will detect or prevent security breaches and safeguard access to proprietary or confidential information. If our computer systems and our back-up systems are damaged, breached, or cease to function properly, or if there are intrusions or failures of critical infrastructure such as the power grid or communications systems, we could suffer extended interruptions in our operations or unintentionally allow misappropriation of proprietary or confidential information (including information about our employees, homebuyers and business partners), which. Any such disruption could damage our reputation, result in market value declines, lead to legal proceedings against us by affected third parties resulting in penalties or fines, and require us to incur significant costs to remediate or otherwise resolve these issues.

We can be injured by improper acts of persons over whom we do not have control or by the attempt to impose liabilities or obligations of third parties on us.

Although we expect all of our subcontractors, employees, officers, and directors to comply at all times with all applicable laws, rules, and regulations, there may be instances in which subcontractors or others through whom we do business engage in practices that do not comply with applicable laws, regulations, or governmental guidelines. When we learn of practices that do not comply with applicable laws or regulations, including practices relating to homes, buildings, or multifamily rental properties we build or finance, we move actively to stop the non-complying practices as soon as possible, and we have taken disciplinary action regarding subcontractors and employees of ours who were aware of non-complying practices and did not take steps to address them, including in some instances terminating their employment. However, regardless of the steps we take after we learn of practices that do not comply with applicable laws or regulations, we can in some instances be subject to fines or other governmental penalties, and our reputation can be injured, due to the practices' having taken place.

The homes we sell are built by employees of subcontractors and other contract parties. We do not have the ability to control what these contract parties pay their employees or subcontractors or the work rules they impose on their employees or subcontractors. However, various governmental agencies are trying to hold contract parties like us responsible for violations of wage and hour laws and other work-related laws by firms whose employees are performing contracted services. Governmental rulings or changes in state or local laws that make us responsible for labor practices by our subcontractors could create substantial exposures for us in situations that are not within our control.

Negative publicity could negatively impact sales, which could cause our revenues or results of operations to decline.

Our business strategy relies heavily on our reputation and brands, which are critical to our success. Unfavorable media or investor and analyst reports related to our industry, company, brand, marketing, personnel, operations, business performance, or prospects may affect our stock price and the performance of our business, regardless of its accuracy or inaccuracy. Furthermore, the speed at which negative publicity is disseminated has increased dramatically through the use of electronic communication, including social media outlets, websites and other digital platforms. Our success in maintaining and enhancing our brand depends on our ability to adapt to this rapidly changing media environment. Adverse publicity or negative


commentary from any media outlets could damage our reputation and reduce the demand for our homes, which would adversely affect our business.

In addition, we can be affected by poor relations with the residents of communities we develop because efforts made by us to resolve issues or disputes that may arise in connection with the operation or development of their communities, or in connection with the transition of a homeowners association, could be deemed unsatisfactory by the affected residents and subsequent actions by these residents could adversely affect sales or our reputation. In addition, we could decide or be required to make material expenditures related to the settlement of such issues or disputes, which could adversely affect our results of operations.


ITEM 1B.    UNRESOLVED STAFF COMMENTS


None.



 
ITEM 2.    PROPERTIES


Our homebuilding and corporate headquarters are located in leased office facilities at 3350 Peachtree Road NE, Suite 150, Atlanta, GAGeorgia 30326. Pulte Mortgage leases its primary office facilities in Englewood, Colorado. We also maintain various support functions in leased facilities in Tempe, Arizona and Bloomfield Hills, Michigan.Arizona. Our homebuilding divisions and financial services branches lease office space in the geographic locations in which they conduct their day-to-daydaily operations.


Because of the nature of our homebuilding operations, significant amounts of property are held as inventory in the ordinary course. Such properties are not included in response to this Item.


ITEM 3.    LEGAL PROCEEDINGS


We are involved in various legal and governmental proceedings incidental to our continuing business operations, many involving claims related to certain construction defects. The consequences of these matters are not presently determinable but, in our opinion, after consulting with legal counsel and taking into account insurance and reserves, the ultimate liability is not expected to have a material adverse impact on our results of operations, financial position, or cash flows. However, to the extent the liability arising from the ultimate resolution of any matter exceeds our estimates reflected in the recorded reserves relating to such matter, we could incur additional charges that could be significant.


ITEM 4.    MINE SAFETY DISCLOSURES


This Item is not applicable.

15





ITEM 4A.    INFORMATION ABOUT OUR EXECUTIVE OFFICERS OF THE REGISTRANT


Set forth below is certain information with respect to our executive officers.
Name Age Position 
Year Became
An Executive Officer
 Age Position 
Year Became
An Executive Officer
Richard J. Dugas, Jr. 51 Executive Chairman 2002
Ryan R. Marshall 42 President and Chief Executive Officer 2012 45 President and Chief Executive Officer 2012
John Chadwick 58 Executive Vice President and Chief Operating Officer 2019
Robert T. O'Shaughnessy 51 Executive Vice President and Chief Financial Officer 2011 54 Executive Vice President and Chief Financial Officer 2011
James R. Ellinghausen 58 Executive Vice President, Human Resources 2005
Harmon D. Smith 53 Executive Vice President and Chief Operating Officer 2011
Steven M. Cook 58 Executive Vice President, Chief Legal Officer and Corporate Secretary 2006
Todd N. Sheldon 52 Executive Vice President, General Counsel and Corporate Secretary 2017
Michelle Hairston 43 Senior Vice President, Human Resources 2018
James L. Ossowski 48 Vice President, Finance and Controller 2013 51 Senior Vice President, Finance 2013
Stephen P. Schlageter 49 Senior Vice President, Operations and Strategy 2018
The following is a brief account of the business experience of each officer during the past five years:
Mr. Dugas was appointed Chairman in August 2009 and Executive Chairman in September 2016. He served as Chief Executive Officer from July 2003 to September 2016 and was appointed Executive Vice President in December 2002 and Chief Operating Officer in May 2002.
Mr. Marshall was appointed Chief Executive Officer in September 2016. Previously, he held the positionpositions of President since February 2016 and Executive Vice President, Homebuilding Operations since May 2014. He
Mr. Chadwick was appointed Executive Vice President and Chief Operating Officer in April 2019 and previously held the position of Area President Southeast in November 2012; Area President, Florida in May 2012; and Division President, South Florida in 2006.over various geographical markets since 2012.
Mr. O'Shaughnessy was appointed Executive Vice President and Chief Financial Officer in May 2011.
Mr. EllinghausenSheldon was appointed Executive Vice President, General Counsel and Corporate Secretary in March 2017. Prior to joining our company, he served as Executive Vice President, General Counsel and Secretary at Americold Realty Trust from June 2013 to March 2017.
Ms. Hairston was appointed Senior Vice President, Human Resources in December 2006.
Mr. Smith was appointed Executive Vice President and Chief Operating Office in February 2016April 2018 and previously held the positions of ExecutiveArea Vice President Field Operationsof Human Resources, for the East and Midwest Areas since May 20142015 and Homebuilding OperationsVice President of Human Resources, Talent Acquisition between May 2015 and Area President, Texas since May 2012. HeSeptember 2016. She served as an Area Vice President, Human Resources over various geographical markets since 2006.
Mr. Cook was appointed Executive Vice President, Chief Legal Officer and Corporate Secretary in September 2015 and previously held the positions of Senior Vice President, General Counsel and Secretary since December 2008.2009.
Mr. Ossowski was appointed Senior Vice President, Finance and Controller in February 20132017 and previously held the position of Vice President, Finance - Homebuildingand Controller since February 2013.
Mr. Schlageter was appointed Senior Vice President, Operations & Strategy in September 2017 and previously held the position of Area President over various geographical markets since August 2010.2012.
There is no family relationship between any of the officers. Each officer serves at the pleasure of the Board of Directors.



16





PART II
 
ITEM 5.MARKET FOR THE REGISTRANT’S COMMON EQUITY, RELATED SHAREHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES


Our common shares are listed on the New York Stock Exchange (Symbol: PHM).

Related Shareholder Matters

The table below sets forth, for the quarterly periods indicated, the range of high and low intraday sales prices for our common shares and dividend per share information:
 December 31, 2016 December 31, 2015
 High Low Declared
Dividend
 High Low Declared
Dividend
1st Quarter$18.82
 $14.61
 $0.09
 $23.24
 $20.56
 $0.08
2nd Quarter19.80
 16.60
 0.09
 22.78
 18.85
 0.08
3rd Quarter22.40
 19.04
 0.09
 22.02
 18.72
 0.08
4th Quarter20.66
 17.69
 0.09
 20.21
 17.18
 0.09

At January 26, 2017,23, 2020, there were 2,4612,175 shareholders of record.


Issuer Purchases of Equity Securities
 
Total number
of shares
purchased
 
Average
price paid
per share
 
Total number of
shares purchased
as part of publicly
announced plans
or programs
 
Approximate dollar
value of shares
that may yet be
purchased under
the plans or
programs
($000’s omitted)
 
October 1, 2016 to October 31, 20163,963,535
 $19.66
 3,963,535
 $1,179,181
(2)
November 1, 2016 to November 30, 20164,743,500
 18.59
 4,743,500
 $1,091,004
(2)
December 1, 2016 to December 31, 20164,523,842
 19.07
 4,521,729
 $1,004,765
(2)
Total13,230,877
 $19.07
 13,228,764
   
 
Total number
of shares
purchased (1)
 
Average
price paid
per share
 
Total number of
shares purchased
as part of publicly
announced plans
or programs
 
Approximate dollar
value of shares
that may yet be
purchased under
the plans or
programs
($000’s omitted)
 
October 1, 2019 to October 31, 201955,178
 $40.27
 55,178
 $553,271
(2)
November 1, 2019 to November 30, 2019414,862
 38.70
 414,862
 $537,215
(2)
December 1, 2019 to December 31, 2019294,564
 39.61
 294,564
 $525,548
(2)
Total764,604
 $39.16
 764,604
   



(1)During the fourth quarter of 2016,2019, participants surrendered 2,1130.4 million shares for payment of minimum tax obligations upon the vesting or exercise of previously granted share-based compensation awards. Such shares were not repurchased as part of our publicly-announced share repurchase programs.programs and are excluded from the table above.


(2)The Board of Directors approved a share repurchase authorizationsauthorization totaling $300.0$500.0 million in January 2018 and $1.0 billionan increase of $500.0 million to such authorization in December 2015 and July 2016, respectively, ofMay 2019. There is no expiration date for this program, under which $1,004.8$525.5 million remained available as of December 31, 2016. There are no expiration dates for these programs.2019. During 2016,2019, we repurchased 30.98.4 million shares for a total of $274.3 million under these programs.this program.


The information required by this item with respect to equity compensation plans is set forth under Item 12 of this annual report on Form 10-K and is incorporated herein by reference.



Performance Graph


The following line graph compares, for the fiscal years ended December 31, 20122015, 20132016, 20142017, 20152018, and 20162019, (a) the yearly cumulative total shareholder return (i.e., the change in share price plus the cumulative amount of dividends, assuming dividend reinvestment, divided by the initial share price, expressed as a percentage) on PulteGroup’s common shares, with (b) the cumulative total return of the Standard & Poor’s 500 Stock Index and with (c) the Dow Jones U.S. Select Home Construction Index. The Dow Jones U.S. Select Home Construction Index is a widely-recognized index comprised primarily of large national homebuilders. We believe comparison of our shareholder return to this index represents a meaningful analysis for investors.


COMPARISON OF FIVE YEAR CUMULATIVE TOTAL RETURN*
AMONG PULTEGROUP, INC., S&P 500 INDEX, AND PEER INDEX
Fiscal Year Ended December 31, 20162019


graph2019a01.jpg

 2011 2012 2013 2014 2015 2016 2014 2015 2016 2017 2018 2019
PULTEGROUP, INC. 100.00
 287.80
 325.20
 346.27
 292.86
 307.98
 $100.00
 $84.46
 $88.79
 $162.86
 $129.04
 $195.28
S&P 500 Index - Total Return 100.00
 116.00
 153.57
 174.60
 177.01
 198.18
 100.00
 101.38
 113.51
 138.29
 132.23
 173.86
Dow Jones U.S. Select Home Construction
Index
 100.00
 179.68
 212.75
 223.71
 235.89
 241.14
 100.00
 105.45
 107.79
 172.63
 119.58
 178.89


* Assumes $100$100 invested on December 31, 2011,2014, and the reinvestment of dividends.

18





ITEM 6.    SELECTED FINANCIAL DATA


Set forth below is selected consolidated financial data for each of the past five fiscal years. The selected financial data should be read in conjunction with Management’s Discussion and Analysis of Financial Condition and Results of Operations and our Consolidated Financial Statements and Notes thereto included elsewhere in this report.
Years Ended December 31,
(000’s omitted, except per share data)
Years Ended December 31,
(000’s omitted, except per share data)
2016 2015 2014 2013 20122019 2018 2017 2016 2015
OPERATING DATA:                  
Homebuilding:                  
Revenues$7,487,350
 $5,841,211
 $5,696,725
 $5,538,644
 $4,659,110
$9,978,526
 $9,982,949
 $8,385,526
 $7,495,404
 $5,844,658
Income before income taxes$860,766
 $757,317
 $635,177
 $479,113
 $157,991
$1,236,261
 $1,288,804
 $865,332
 $860,766
 $757,317
Financial Services:                  
Revenues$181,126
 $140,753
 $125,638
 $140,951
 $160,888
$234,431
 $205,382
 $192,160
 $181,126
 $140,445
Income before income taxes$73,084
 $58,706
 $54,581
 $48,709
 $25,563
$103,315
 $58,736
 $73,496
 $73,084
 $58,706
                  
Consolidated results:                  
Revenues$7,668,476
 $5,981,964
 $5,822,363
 $5,679,595
 $4,819,998
$10,212,957
 $10,188,331
 $8,577,686
 $7,676,530
 $5,985,103
                  
Income before income taxes$933,850
 $816,023
 $689,758
 $527,822
 $183,554
$1,339,576
 $1,347,540
 $938,828
 $933,850
 $816,023
Income tax (expense) benefit(331,147) (321,933) (215,420) 2,092,294
 22,591
Income tax expense(322,876) (325,517) (491,607) (331,147) (321,933)
Net income$602,703
 $494,090
 $474,338
 $2,620,116
 $206,145
$1,016,700
 $1,022,023
 $447,221
 $602,703
 $494,090
                  
PER SHARE DATA:                  
Net income per share:                  
Basic$1.76
 $1.38
 $1.27
 $6.79
 $0.54
$3.67
 $3.56
 $1.45
 $1.76
 $1.38
Diluted$1.75
 $1.36
 $1.26
 $6.72
 $0.54
$3.66
 $3.55
 $1.44
 $1.75
 $1.36
Number of shares used in calculation:                  
Basic339,747
 356,576
 370,377
 383,077
 381,562
274,495
 283,578
 305,089
 339,747
 356,576
Effect of dilutive securities2,376
 3,217
 3,725
 3,789
 3,002
802
 1,287
 1,725
 2,376
 3,217
Diluted342,123
 359,793
 374,102
 386,866
 384,564
275,297
 284,865
 306,814
 342,123
 359,793
Shareholders’ equity$14.60
 $13.63
 $13.01
 $12.19
 $5.66
$20.20
 $17.39
 $14.60
 $13.63
 $13.63
Cash dividends declared$0.36
 $0.33
 $0.23
 $0.15
 $
$0.45
 $0.38
 $0.36
 $0.36
 $0.33







December 31,
($000’s omitted)
December 31,
($000’s omitted)
2016 2015 2014 2013 20122019 2018 2017 2016 2015
BALANCE SHEET DATA:                  
House and land inventory$6,770,655
 $5,450,058
 $4,392,100
 $3,978,561
 $4,214,046
$7,680,614
 $7,253,353
 $7,147,130
 $6,770,655
 $5,450,058
Total assets (a)
10,178,200
 9,189,406
 8,560,187
 8,719,886
 6,719,093
10,715,597
 10,172,976
 9,686,649
 10,178,200
 9,189,406
Senior notes and term loan (a)
3,110,016
 2,074,505
 1,809,338
 2,043,910
 2,494,297
Notes payable2,765,040
 3,028,066
 3,006,967
 3,129,298
 2,109,841
Shareholders’ equity4,659,363
 4,759,325
 4,804,954
 4,648,952
 2,189,616
5,458,180
 4,817,782
 4,154,026
 4,659,363
 4,759,325
                  
Years Ended December 31,Years Ended December 31,
2016 2015 2014 2013 20122019 2018 2017 2016 2015
OTHER DATA:                  
Markets, at year-end49
 50
 49
 48
 58
42
 44
 47
 49
 50
Active communities, at year-end726
 620
 598
 577
 670
Average active communities863
 832
 779
 705
 618
Closings (units)19,951
 17,127
 17,196
 17,766
 16,505
23,232
 23,107
 21,052
 19,951
 17,127
Net new orders (units)20,326
 18,008
 16,652
 17,080
 19,039
24,977
 22,833
 22,626
 20,326
 18,008
Backlog (units), at year-end7,422
 6,731
 5,850
 5,772
 6,458
10,507
 8,722
 8,996
 7,422
 6,731
Average selling price (per unit)$373,000
 $338,000
 $329,000
 $305,000
 $276,000
$427,000
 $425,000
 $395,000
 $373,000
 $338,000
Gross margin from home sales (b)
25.0% 26.9% 26.7% 24.1% 19.6%


 (a)


20

Certain prior period amounts have been reclassified to conform to the current year presentation following the adoption of ASU 2015-03, which resulted in the reclassification of applicable unamortized debt issuance costs from other assets to senior notes and term loan, and the reclassification of unbilled insurance receivables to other assets from accrued and other liabilities. See Note 1.
 (b)
Homebuilding interest expense, which represents the amortization of capitalized interest, and land impairment charges are included in home sale cost of revenues. All periods reflect the reclassification of sales commissions expense from home sale cost of revenues to selling, general, and administrative expenses. See Note 1.





ITEM 7.MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS


Overview


Improved demandFavorable demographic and economic conditions, combined with the recently improving affordability of housing, have supported the ongoing recovery in the overall U.S. housing market continued in 2016, though industry-wide new home sales continue to pace below historical averages. We remain pleased with the overall demand for new homes, which continues along a sustained path of recovery supported by ongoing job creation, low unemployment, a supportive interest rate environment, and a limited supply of new homes. Within this environment, we remain focused on driving additional gainsthat began in construction and asset efficiency to deliver higher returns on invested capital. Consistent with our positive market view and long-term business strategy, we expect to use our capital to support future growth while consistently returning funds to shareholders through dividends and share repurchases.
The nature of the homebuilding industry results in a lag between when investments made in land acquisition and development yield new community openings and related home closings. We have looked toward 2016 as a year where we would begin adding volume growth to the efficiency gains2012. In recent years, we have achieved in recent years. Our priormade significant investments are allowing us to grow the business, as evidenced by 13% growth in netacquire and develop land inventory and open new orders and a 29% increase in home sale revenues to $7.5 billion. We achieved this growth while also maintaining our focus on gross margin performance through community location, strategic pricing, and construction efficiencies.
During 2016, we opened approximately 200 new communities across our local markets as a result of increased land investment over the last few years. Additionally, we acquired substantially all of the assets of JW Homes ("Wieland") in January 2016, which also contributed to the growth in community count. This volume of new community openings can present a challenge in today's environment where entitlement and land development delays are common.communities. We have grown our investment in the business in a disciplined manner by emphasizing smaller projects and working to shorten our years of owned land supply, including increasing the use of land option agreements, when possible.which now account for 41% of our controlled lots as compared with 11% at the beginning of 2012. We have also focused our land investments on closer-in locations where we think demand is more sustainable when the market ultimately moderates. We have accepted the trade-off of having to pay more for certain land positions where we can be more confident in future performance. Leveraging our increased land investments, we expect to open an even higher numberThe combination of new communities in 2017 than we did in 2016, which we expect will help our volume grow in 2017.
Our financial position provided flexibility to increasefavorable demand conditions, our investments in futurenew communities, strategic pricing, and construction efficiencies resulted in growth in our revenues each year during the period from 2012 to 2019.

We entered 2019 in the midst of an industry-wide softening in demand that began in mid-2018. To varying degrees, the slowdown occurred across all major buyer groups and substantially all of our geographies. This slowdown was correlated with an increase in mortgage interest rates, which contributed to ongoing affordability challenges confronting many prospective buyers. As a result, we entered 2019 with a smaller backlog than the year before. However, demand improved in mid-2019 as we experienced increased traffic to our communities and higher new order volume relative to the same period in 2018. The improvement continued through the remainder of 2019, especially among first-time buyers, in part due to improving affordability driven by increasing wages, slower price appreciation, and a decline in mortgage interest rates. Based on these favorable economic factors and our investments in new communities, we were able to generate a 9% increase in new orders and a 20% increase in ending backlog in 2019 compared with 2018. While the slow start to 2019 resulted in our full year closings and home sale revenues each increasing only 1% over 2018, we still delivered higher earnings per share in 2019 compared with 2018.

We believe that the actions we have taken over the past few years to shorten the duration of our land inventory, increase our use of land option agreements, and drive daily execution of our business while alsomaintaining a conservative financial position allow us to operate effectively in most economic conditions. Additionally, our overall financial condition continues to support investing in the business while returning fundsexcess capital to shareholders, through dividends and expanded share repurchases. Specifically, we accomplishedincluding completion of the following capital activities in 2016:2019:


Continued to invest in new communities, as reflected in the increase to 863 average active communities;
Acquired the homebuilding operations of American West located in Las Vegas, Nevada, for $163.7 million;
Increased our land investment spending by 24% to support future growth while also acquiring the Wieland assets for $430.5 million;
Maintained our quarterly dividend at $0.09by 9% to $0.12 per share;
Repurchased $274.3 million of common shares;
Repurchased $600.0 million of shares underIncreased our share repurchase planauthorization by $500.0 million; and authorized an additional $1.0 billion for future repurchases;
Issued $2.0 billionCompleted a tender offer to retire $274.0 million of our unsecured senior notes while also expanding and extending our unsecured revolving credit agreement; and
Ended the year with a debt to total capitalization ratio of 40.0%, which is within our targeted range, and a cash, cash equivalents, and restricted cash balance of $723.2 million with no borrowings outstanding under our unsecured revolving credit agreement.maturing in 2021.




The following tables and related discussion set forth key operating and financial data for our Homebuilding and Financial Services operations as of and for the fiscal years ended December 31, 2019 and 2018. For similar operating and financial data and discussion of our fiscal 2018 results compared to our fiscal 2017 results, refer to Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” under Part II of our annual report on Form 10-K for the fiscal year ended December 31, 2018, which was filed with the SEC on January 31, 2019.



The following is a summary of our operating results by line of business ($000's omitted, except per share data):
Years Ended December 31,Years Ended December 31,
2016 2015 20142019 2018
Income before income taxes:        
Homebuilding$860,766
 $757,317
 $635,177
$1,236,261
 $1,288,804
Financial Services73,084
 58,706
 54,581
103,315
 58,736
Income before income taxes933,850
 816,023
 689,758
1,339,576
 1,347,540
Income tax expense(331,147) (321,933) (215,420)(322,876) (325,517)
Net income$602,703
 $494,090
 $474,338
$1,016,700
 $1,022,023
Per share data - assuming dilution:        
Net income$1.75
 $1.36
 $1.26
$3.66
 $3.55


Homebuilding income before income taxes improved each year from 2014 to 2016. Revenues increased each year and SG&A leverage improved. In 2016, the revenue increase was partially offset by lower gross margins and higher overhead costs, both of which were partially attributable to the assets acquired from Wieland in January 2016 (see Note 1). Homebuilding income before income taxes also reflected the following significant expense (income)
Homebuilding income before income taxes remained strong in 2019. Homebuilding income before income taxes also reflected the following significant income (expense) items ($000's omitted):
 2016 2015 2014
Corporate office relocation (see Note 2)
$8,284
 $4,369
 $16,344
Other severance and lease exit related costs (see Note 1)
13,389
 
 
Land-related charges (see Note 3)
19,336
 11,467
 11,168
Loss on debt retirements (see Note 6)
657
 
 8,584
Applecross matter (see Note 12)

 20,000
 
Settlement of disputed land transaction (see Note 12)
15,000
 
 
Insurance reserve adjustments (see Note 12)
(55,243) (62,183) 69,267
 $1,423
 $(26,347) $105,363
   2019 2018
Land inventory impairments (see Note 2)
Home sale cost of revenues $(8,617) $(70,965)
Warranty claim (see Note 11)
Home sale cost of revenues (14,800) 
Net realizable value adjustments ("NRV") - land held for sale (see Note 2)
Land sale cost of revenues (5,368) (11,489)
California land sale gains (see Note 3)
Land sale revenues / cost of revenues 
 26,401
Insurance reserve adjustments (see Note 11)
Selling, general, and administrative expenses 49,437
 35,873
Write-offs of insurance receivables (see Note 11)
Selling, general, and administrative expenses (22,617) 
Write-offs of deposits and pre-acquisition costs (see Note 2)
Other expense, net (13,116) (16,992)
   $(15,081) $(37,172)


For additional information on each of the above, see the applicable Notes to the Consolidated Financial Statements.

The acquisition of certain real estate assets from Wieland in January 2016 and Dominion Homes in August 2014 (see Note 1) were not material to our results of operations or financial condition.


The increase in Financial Services income in 20162019 compared with 2015 and 20142018 was primarily due tothe result of higher volumes, which largely resulted from an improved capture rate and margin per loan, as well as a $16.1 million increase in mortgage origination volume. During 2015 and 2014, we reduced our loan origination liabilities by net reserve releasesin 2018 (see Note 11). Interest rates generally declined during 2019, which led to a less competitive mortgage environment contributing to improved capture rate and higher gains from sales of $11.4 million and $18.6 million, respectively, which favorably impacted Financial Services income. See Note 12.mortgages.


Our effective tax rate was 35.5%24.1% and 24.2%, 39.5%for 2019 and 31.2% for 2016, 2015, and 2014, respectively. See 2018, respectively (see Note 98).

22






Homebuilding Operations


The following is a summary of income before income taxes for our Homebuilding operations ($000’s omitted):
Years Ended December 31,Years Ended December 31,
2016 FY 2016 vs. FY 2015 2015 FY 2015 vs. FY 2014 20142019 FY 2019 vs. FY 2018 2018
Home sale revenues$7,451,315
 29 % $5,792,675
 2 % $5,662,171
$9,915,705
 1 % $9,818,445
Land sale revenues36,035
 (26)% 48,536
 40 % 34,554
Land sale and other revenues (a)
62,821
 (62)% 164,504
Total Homebuilding revenues7,487,350
 28 % 5,841,211
 3 % 5,696,725
9,978,526
  % 9,982,949
Home sale cost of revenues (a) (b)
(5,587,974) 32 % (4,235,945) 2 % (4,149,674)
Land sale cost of revenues(32,115) (10)% (35,858) 51 % (23,748)
Selling, general, and administrative expenses ("SG&A") (b) (c)
(957,150) 20 % (794,728) (8)% (861,390)
Home sale cost of revenues (b)
(7,628,700) 1 % (7,540,937)
Land sale cost of revenues (a) (c)
(56,098) (56)% (126,560)
Selling, general, and administrative expenses ("SG&A") (d)
(1,044,337) 3 % (1,012,023)
Other expense, net (d)(e)
(49,345) 184 % (17,363) (35)% (26,736)(13,130) (10)% (14,625)
Income before income taxes$860,766
 14 % $757,317
 19 % $635,177
$1,236,261
 (4)% $1,288,804
Supplemental data:    

   

    

Gross margin from home sales (a) (b)
25.0% (190) bps
 26.9% 20 bps
 26.7%
SG&A % of home sale revenues (b) (c)
12.8% (90) bps
 13.7% (150) bps
 15.2%
Gross margin from home sales (b)
23.1% (10) bps
 23.2%
SG&A % of home sale revenues (d)
10.5% 20 bps
 10.3%
Closings (units)19,951
 16 % 17,127
  % 17,196
23,232
 1 % 23,107
Average selling price$373
 10 % $338
 3 % $329
$427
 0 % $425
Net new orders (e):
         
Net new orders:     
Units20,326
 13 % 18,008
 8 % 16,652
24,977
 9 % 22,833
Dollars$7,753,399
 23 % $6,305,380
 13 % $5,558,937
$10,615,363
 10 % $9,675,529
Cancellation rate15%   14%   15%14%   14%
Active communities at December 31726
 17 % 620
 4 % 598
Average active communities863
 4 % 832
Backlog at December 31:              
Units7,422
 10 % 6,731
 15 % 5,850
10,507
 20 % 8,722
Dollars$2,941,512
 20 % $2,456,565
 26 % $1,943,861
$4,535,805
 18 % $3,836,147


(a)
Includes the amortizationnet gains of capitalized interest.$26.4 million related to two land sale transactions in California in 2018 (see Note 3).
(b)
All periods reflectIncludes the reclassificationamortization of sales commissions expense from home sale costcapitalized interest; land inventory impairments of revenues$8.6 million and $71.0 million in 2019and 2018, respectively (see Note 2); and warranty charges of $14.8 millionrelated to selling, general, and administrative expensesa closed-out community in 2019 (seeNote 111).
(c)
Includes costs associated with the relocationnet realizable value adjustments on land held for sale of our corporate headquarters totaling $1.0 million, $2.0$5.4 million and $7.6$11.5 million in 2016, 2015, 2019and 2014,2018, respectively (see Note 2); severance costs of $9.1 million in 2016; adjustments to general liability insurance reserves relating to reserve reversals of $55.2 million in 2016 and $62.2 million in 2015; and a charge of $69.3 million in 2014 (see Note 12).
(d)
Includes a chargeinsurance reserve reversals of $15.0$49.4 million and $35.9 million in 2016 related to the settlement2019and2018, respectively, and write-offs of a disputed land transaction and a chargeinsurance receivables of $20.0$22.6 million in 2015 resulting from the Applecross matter2019 (see Note 1211). See "Other expense, net" for a table summarizing other significant items.
(e)
Net new orders excludes backlog acquired from Wieland in January 2016See "Other expense, net" for a table summarizing significant items (seeNote 1). Net new order dollars represent a composite of new order dollars combined with other movements of the dollars in backlog related to cancellations and change orders.





Home sale revenues


Home sale revenues for 20162019 were higher than 20152018 by $1.7 billion,$97.3 million, or 29%1%. The increase was attributable to a 10% increase in the average selling price and a 16%1% increase in closings. These increases reflect the impact of communities acquired from Wieland during the period, which contributed 6% to the growth in revenue, 4% to the growth in closings and 1% to theThe increase in average selling price. Excludingrevenues is attributable to an improved demand environment in the communities acquired from Wieland, the increasemajority of our markets starting in closingsmid-2019 substantially offset by lower revenues in our Northern California Division, which reflects the significant investments we are making in opening newcompletion, or near completion, of several high-performing communities combined with improved demand. The higher average selling price for 2016 reflects an ongoing shift toward move-up buyers, the inclusion of higher-priced homes offeredmoderating demand in Wieland communities, and generally stable market conditions.that market.

Home sale revenues for 2015 were higher than 2014 by $130.5 million, or 2%. The increase was attributable to a 3% increase in the average selling price while closings remained relatively flat. The increase in average selling price reflected a shift in our revenue mix toward move-up buyers. Closing volume was flat as higher net new orders were offset by production delays in certain communities caused by a number of factors, including tight labor resources and adverse weather conditions.


Home sale gross margins


Home sale gross margins were 25.0%23.1% in 2016,2019, compared with 26.9%23.2% in 20152018. Our results in 2019 and 26.7%2018 include the effect of the aforementioned land inventory impairments totaling $8.6 million and $71.0 million, respectively. Excluding such impairments, gross margins remained strong in 2014. The assets acquired from Wieland contributed 60 basis points to this decrease for this period, primarily as the result of required fair value adjustments associated with the acquired homes in productionboth 2019 and related lots. Gross margins remain strong2018 relative to historical levels and reflect a combination of factors, including shifts in community mix relatively stableand the aforementioned warranty charge of $14.8 million in 2019 related to a closed-out community in the Southeast. The pricing conditionsenvironment in 2016 following strong pricing conditionsmany of our markets allowed us to effectively manage pressure in 2015 and 2014, and lower amortized interest costs (1.7%, 2.4%, and 3.4% of home sale revenues in 2016, 2015, and 2014, respectively) combined with higher house construction and land costs, as the supply chain has respondedthough sales discounts have increased moderately in response to the housing recovery. The lower amortizedaffordability issues faced by homebuyers and our increased use of speculative inventory. Amortized interest costs resulted from the reductionincreased in our outstanding debt in recent years combineddollar terms but remained consistent with the significant increase in volume in 2016.prior year as a percentage of revenue at 1.8%.


Land salessale and other revenues


We periodically elect to sell parcels of land to third parties in the event such assets no longer fit into our strategic operating plans or are zoned for commercial or other development. Land sale revenues and their related gains or losses vary between periods, depending on the timing of land sales and our strategic operating decisions. Land sales had margin contributionscontributed net gains of $3.9 million, $12.7$6.7 million and $10.8$37.9 million in 2016, 2015,2019 and 2014,2018, respectively. The gains in 2018 resulted primarily from two land sale transactions in California that contributed $26.4 million.


SG&A


SG&A as a percentage of home sale revenues was 12.8%10.5% and 13.7%10.3% in 20162019 and 2015,2018, respectively. The gross dollar amount of our SG&A increased $162.4$32.3 million, or 20%3%, in 20162019 compared with 2015. SG&A included adjustments to general liability insurance reserves relating to reversals of $55.2 million and $62.2 million in 2016 and 2015, respectively (see Note 12). SG&A also reflects severance costs of $9.1 million in 2016 associated with actions taken to reduce overheads and the substantial completion of our corporate headquarters relocation from Michigan to Georgia, which began in 2013 (see Note 2). Excluding these items, the improvement in our year-over-year SG&A leverage was even greater.2018. The increase is primarily attributable to higher headcount as order volumes increased in gross dollar SG&A reflects the additionsecond half of field resources and other variable costs related to2019, increased production volumes combined with higher costs related to healthcare and professional fees. Additionally, SG&A for 2016 reflects the impact of transaction and integrationinformation technology spend, operating costs associated with the assets acquired from WielandAmerican West transaction, higher model home costs, and insurance receivable write-offs of $22.6 million in January 2016 (see Note 1).

SG&A as a percentage of home sale revenues was 13.7% and 15.2%2019 in 2015 and 2014, respectively. The gross dollar amountconnection with policy settlement negotiations with certain of our SG&A decreased $66.7 million, or 8%, in 2015 compared with 2014. SG&A included reserve reversals totaling $62.2 million in 2015 and charges totaling $69.3 million to increase general liability reserves in 2014carriers (see Note 1211). Additionally, we incurred $2.0 million and $7.6 million in 2015 and 2014, respectively, of employee severance, retention, relocation, and related costs attributable to the relocation of our corporate headquarters (see Note 2). Excluding each of these items, SG&A in both dollars and as a percentage of home sale revenues increased for 2015 compared with 2014. This increase in gross overhead dollars in 2015 was primarily due to investments in increased headcount and information systems along with higher costs in conjunction with the opening of an increased number of new communities.





Other expense, net


Other expense, net includes the following ($000’s omitted):
2016 2015 20142019 2018
Write-offs of deposits and pre-acquisition costs (Note 3)
$17,157
 $5,021
 $6,099
Loss on debt retirements (Note 6)
657
 
 8,584
Lease exit and related costs11,643
 2,463
 9,609
Write-offs of deposits and pre-acquisition costs (Note 2)
$(13,116) $(16,992)
Loss on debt retirement (Note 5)
(4,927) (76)
Amortization of intangible assets (Note 1)
13,800
 12,900
 13,033
(14,200) (13,800)
Interest income(3,236) (3,107) (4,632)16,739

7,593
Interest expense686
 788
 849
(584) (618)
Equity in earnings of unconsolidated entities (Note 5)
(8,337) (7,355) (8,226)
Equity in earnings (loss) of unconsolidated entities (Note 4)
747
 2,690
Miscellaneous, net16,975
 6,653
 1,420
2,211
 6,578
Total other expense, net$49,345
 $17,363
 $26,736
$(13,130) $(14,625)


Lease exit and related costs for 2016 resulted from actions taken to reduce overheads and the substantial completion of our corporate headquarters relocation from Michigan to Georgia, which began in 2013 and also significantly impacted 2014 (see Note 2). The increase in write-offs of deposits and pre-acquisition costs for 2016 related primarily to one project in California that we elected to not complete. Miscellaneous, net includes a charge of $15.0 million related to the settlement of a disputed land transaction in 2016 and a charge of $20.0 million resulting from the Applecross matter in 2015 (see Note 12). For additional information on each of the above, see the applicable Notes to the Consolidated Financial Statements.


Net new orders


Net new orders in units increased 13%9% in 20162019 compared with 2015.2018. The increase resulted primarily from selling from a larger number of active communities, which increased 17% to 726 at December 31, 2016. The communities acquired from Wieland contributed to this growth in units by 4%. Excluding the Wieland assets, our growth in net new order units resulted from the higher number of active communities, combined withwhich increased 4% to 863 in 2019, and a small improvementstrengthening market in sales pace per community.the back half of 2019. Net new orders in dollars increased by 23%10% compared with 20152018. The increase is a result of improved demand which began in the second quarter of 2019 and continued through the remainder of the year, especially among first-time buyers, in part due to the growthimproving affordability driven by increasing wages, slower price appreciation, and a decline in units combined with the higher average selling price.mortgage interest rates. The cancellation rate (canceled orders for the period divided by gross new orders for the period) increased slightlyremained stable in 2016 from 20152019 at 15% and 14%, respectively.. Ending backlog units, which represent orders for homes that have not yet closed, increased 10% at December 31, 2016 compared with December 31, 201520% as measured in units and increased 20% over the prior year period18% as measured in dollars. The higher average sales price also contributed to the higher backlog dollars.

Net new orders increased 8% in 2015 compared with 2014. The increase resulted from improved sales per community combined with selling from a larger number of active communities, which increased 4% to 620 active communitiesdollars at December 31, 2015. The cancellation rate decreased slightly in 2015 from 2014 at 14% and 15%, respectively. Ending backlog units increased 15% at December 31, 20152019 compared with December 31, 2014 and2018. The increase is primarily attributable to increased 26% as measured in dollars duedemand relating to the increasecontinued strength in average selling price. The higher backlog resulted from higher net new order volume combined with production delays in certain communities in 2015 caused by a number of factors, including tight labor resources and adverse weather conditions.the housing market.


Homes in production


The following is a summary of our homes in production at December 31, 20162019 and 2015:2018:
 2016 2015 2019 2018
Sold 5,138
 4,573
 7,423
 6,245
Unsold        
Under construction 1,703
 1,450
 2,672
 2,531
Completed 645
 471
 685
 715
 2,348
 1,921
 3,357
 3,246
Models 1,072
 1,024
 1,342
 1,216
Total 8,558
 7,518
 12,122
 10,707




The number of homes in production at December 31, 20162019 was 14%13% higher compared to December 31, 2015.2018. The increase in homes under production was due to a combination of factors, including a 17% increase in active communities, a 10% increase in ending backlog units,resulted primarily from the higher net new order volume, and a decision to purposefully increase the number of unsold homes under construction ("spec homes"). The increase in spec homes reflects our intentions to achieve a more even flow production cycle over the course of 2017 compared with recent years. As part of our inventory management strategy, we will continue to maintain reasonable inventory levels relative to demand in each of our markets. We continue to focus on maintaining a low level of completed specs, though inventory levels tend to fluctuate throughout the year.backlog.


Controlled lots


The following is a summary of our lots under control at December 31, 20162019 and 2015:2018:
 December 31, 2016 December 31, 2015 December 31, 2019 December 31, 2018
 Owned Optioned Controlled Owned Optioned Controlled Owned Optioned Controlled Owned Optioned Controlled
Northeast 6,296
 4,019
 10,315
 6,361
 4,114
 10,475
 4,999
 4,240
 9,239
 5,813
 3,694
 9,507
Southeast 16,050
 8,232
 24,282
 11,161
 7,933
 19,094
 16,174
 12,802
 28,976
 15,800
 11,806
 27,606
Florida 22,164
 8,470
 30,634
 21,230
 9,636
 30,866
 20,281
 17,802
 38,083
 18,652
 15,855
 34,507
Midwest 11,800
 8,639
 20,439
 13,093
 6,985
 20,078
 10,016
 12,027
 22,043
 10,097
 11,883
 21,980
Texas 13,541
 9,802
 23,343
 13,308
 7,052
 20,360
 16,256
 10,573
 26,829
 14,380
 11,035
 25,415
West 29,428
 4,817
 34,245
 30,766
 6,440
 37,206
 25,633
 7,459
 33,092
 24,788
 5,774
 30,562
Total 99,279
 43,979
 143,258
 95,919
 42,160
 138,079
 93,359
 64,903
 158,262
 89,530
 60,047
 149,577
                        
Developed (%) 31% 19% 28% 28% 12% 23% 39% 22% 32% 39% 21% 32%


Of our controlled lots, 99,27993,359 and 95,91989,530 were owned and 43,97964,903 and 42,16060,047 were under land option agreements at December 31, 20162019 and 2015,2018, respectively. While competition for well-positioned land is robust, we continue to pursue strategic land positionsinvestments that drivewe believe can achieve appropriate risk-adjusted returns on invested capital. The remaining purchase price under our land option agreements totaled $2.1$3.2 billion at December 31, 2016.2019. These land option agreements generally may be canceled at our discretion and in certain cases extend over several years. Our maximum exposure related to these land option agreements is generally limited to our deposits and pre-acquisition costs, which totaled $195.4$299.4 million, of which $9.8$11.0 million is refundable, at December 31, 2016.2019.



Homebuilding Segment Operations


Our homebuilding operations represent our core business. Homebuilding offers a broad product line to meet the needs of homebuyers in our targeted markets. As of December 31, 20162019, we conducted our operations in 4942 markets located throughout 2523 states. For reporting purposes, our Homebuilding operations are aggregated into six reportable segments:
Northeast:  Connecticut, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Virginia
Southeast:  Georgia, North Carolina, South Carolina, Tennessee
Florida: Florida
Midwest: Illinois, Indiana, Kentucky, Michigan, Minnesota, Missouri, Ohio
Texas: Texas
West:  Arizona, California, Nevada, New Mexico, Washington


We also have a reportable segment for our financial services operations, which consist principally of mortgage banking and title operations. The Financial Services segment operates generally in the same markets as the Homebuilding segments.







The following table presents selected financial information for our reportable Homebuilding segments:
Operating Data by Segment ($000's omitted)Operating Data by Segment ($000's omitted)
Years Ended December 31,Years Ended December 31,
2016 FY 2016 vs. FY 2015 2015 FY 2015 vs. FY 2014 20142019 FY 2019 vs. FY 2018 2018
Home sale revenues:              
Northeast$696,003
 2 % $679,082
 (4)% $708,465
$771,349
 (3)% $795,211
Southeast (a)
1,485,809
 40 % 1,058,055
 11 % 949,134
Southeast1,673,670
 (4)% 1,740,239
Florida1,274,237
 26 % 1,012,391
 11 % 913,758
2,068,422
 8 % 1,911,537
Midwest1,233,110
 22 % 1,012,460
 16 % 869,271
1,485,370
  % 1,492,572
Texas1,033,387
 23 % 840,766
 (2)% 856,613
1,384,533
 7 % 1,296,183
West1,728,769
 45 % 1,189,921
 (13)% 1,364,930
2,532,361
 (2)% 2,582,703
$7,451,315
 29 % $5,792,675
 2 % $5,662,171
$9,915,705
 1 % $9,818,445
Income before income taxes:         
Northeast (b)
$81,991
 (1)% $82,616
 (20)% $103,865
Southeast (a)
145,011
 (16)% 172,330
 10 % 156,513
Income before income taxes (a):
     
Northeast$116,221
 292 % $29,629
Southeast (b)
175,763
 (13)% 202,639
Florida205,049
 4 % 196,525
 3 % 190,441
309,596
 7 % 289,418
Midwest120,159
 31 % 91,745
 16 % 78,863
184,438
 3 % 179,568
Texas152,355
 26 % 121,329
 (9)% 133,005
195,751
 1 % 193,946
West225,771
 33 % 169,394
 (33)% 254,724
West (c)
386,361
 (25)% 511,828
Other homebuilding (c)(d)
(69,570) 9 % (76,622) 73 % (282,234)(131,869) (12)% (118,224)
$860,766
 14 % $757,317
 19 % $635,177
$1,236,261
 (4)% $1,288,804
Closings (units):              
Northeast1,418
 (5)% 1,496
 (5)% 1,568
1,443
 (7)% 1,558
Southeast (a)
3,901
 19 % 3,276
 4 % 3,160
3,982
 (6)% 4,220
Florida3,441
 19 % 2,896
 5 % 2,752
5,045
 6 % 4,771
Midwest3,418
 15 % 2,961
 15 % 2,581
3,583
 (4)% 3,716
Texas3,726
 11 % 3,357
 (10)% 3,750
4,528
 8 % 4,212
West4,047
 29 % 3,141
 (7)% 3,385
4,651
  % 4,630
19,951
 16 % $17,127
  % 17,196
23,232
 1 % $23,107
Average selling price:              
Northeast$491
 8 % $454
  % $452
$535
 5 % $510
Southeast (a)
381
 18 % 323
 8 % 300
420
 2 % 412
Florida370
 6 % 350
 5 % 332
410
 2 % 401
Midwest361
 6 % 342
 2 % 337
415
 3 % 402
Texas277
 11 % 250
 10 % 228
306
 (1)% 308
West427
 13 % 379
 (6)% 403
544
 (3)% 558
$373
 10 % $338
 3 % $329
$427
 0 % $425


(a)
Southeast includesIncludes land-related charges as summarized in the acquisition in January 2016 of substantially all of the assets of Wielandfollowing land-related charges table (see Note 12).
(b)
NortheastSoutheast includes a warranty charge of $15.0$14.8 millionin 20162019 related to the settlement of a disputed land transaction and a charge of $20.0 million in 2015 resulting from the Applecross matterclosed-out community (see Note 1211).
(c)Includes gains of $26.4 million related to two land sale transactions in California in 2018.
(d)
Other homebuilding includes the amortization of intangible assets, amortization of capitalized interest, and other items not allocated to the operating segments, in addition to: losses on debt retirementssegments. Also includes: write-off of $0.7$22.6 million and $8.6 million in 2016 and 2014, respectively (see Note 6); adjustments to general liabilityof insurance reserves relating to reversals of $55.2 million and $62.2 million in 2016 and 2015, respectively, and a charge of $69.3 million in 2014 (see Note 12); and costsreceivables associated with the relocationresolution of our corporate headquarters totaling $8.3certain insurance matters in 2019; insurance reserve reversals of $49.4 million, $4.4 million, and $16.3 and$35.9 million in 2016, 2015, 2019and 2014,2018, respectively (see Note 211).



The following tables present additional selected financial information for our reportable Homebuilding segments:
 Operating Data by Segment ($000's omitted) Operating Data by Segment ($000's omitted)
 Years Ended December 31, Years Ended December 31,
 2016 FY 2016 vs. FY 2015 2015 FY 2015 vs. FY 2014 2014 2019 FY 2019 vs. FY 2018 2018
Net new orders - units:                
Northeast 1,361
 (8)% 1,479
 5 % 1,408
 1,562
 3% 1,516
Southeast (a)
 3,810
 10 % 3,454
 12 % 3,075
Southeast 4,237
 3% 4,114
Florida 3,585
 13 % 3,168
 12 % 2,841
 5,462
 10% 4,982
Midwest 3,636
 27 % 2,862
 23 % 2,329
 3,721
 2% 3,631
Texas 3,793
 11 % 3,429
 (9)% 3,773
 4,886
 14% 4,278
West 4,141
 15 % 3,616
 12 % 3,226
 5,109
 18% 4,312
 20,326
 13 % 18,008
 8 % 16,652
 24,977
 9% 22,833
Net new orders - dollars:                
Northeast $674,066
  % $674,637
 4 % $649,202
 $861,234
 8% $799,373
Southeast (a)
 1,483,139
 28 % 1,160,590
 23 % 944,567
Southeast 1,758,110
 2% 1,721,103
Florida 1,340,181
 16 % 1,152,705
 21 % 954,892
 2,246,631
 11% 2,029,999
Midwest 1,351,828
 32 % 1,024,784
 26 % 815,968
 1,548,927
 4% 1,492,453
Texas 1,060,217
 17 % 905,003
 3 % 881,843
 1,489,188
 12% 1,332,598
West 1,843,968
 33 % 1,387,661
 6 % 1,312,465
 2,711,273
 18% 2,300,003
 $7,753,399
 23 % $6,305,380
 13 % $5,558,937
 $10,615,363
 10% $9,675,529
Cancellation rates:                
Northeast 11%   12%   12% 11%   10%
Southeast (a)
 15%   10%   12%
Southeast 11%   12%
Florida 12%   11%   10% 12%   13%
Midwest 12%   13%   13% 12%   12%
Texas 18%   19%   19% 17%   19%
West 19%   18%   18% 16%   17%
 15%   14%   15% 14%   14%
Unit backlog:                
Northeast 387
 (13)% 444
 (4)% 461
 589
 25% 470
Southeast (a)
 1,371
 20 % 1,146
 18 % 968
Southeast 1,865
 16% 1,610
Florida 1,418
 11 % 1,274
 27 % 1,002
 2,306
 22% 1,889
Midwest 1,307
 20 % 1,089
 (8)% 1,188
 1,540
 10% 1,402
Texas 1,412
 5 % 1,345
 6 % 1,273
 1,850
 24% 1,492
West 1,527
 7 % 1,433
 50 % 958
 2,357
 27% 1,859
 7,422
 10 % 6,731
 15 % 5,850
 10,507
 20% 8,722
Backlog dollars:                
Northeast $189,595
 (10)% $211,532
 (2)% $215,977
 $347,696
 35% $257,812
Southeast (a)
 583,760
 45 % 403,568
 34 % 301,033
Southeast 783,469
 12% 699,030
Florida 556,226
 13 % 490,282
 40 % 349,968
 978,261
 22% 800,051
Midwest 501,079
 31 % 382,360
 3 % 370,036
 651,977
 11% 588,420
Texas 402,491
 7 % 375,660
 21 % 311,424
 590,868
 22% 486,212
West 708,361
 19 % 593,163
 50 % 395,423
 1,183,534
 18% 1,004,622
 $2,941,512
 20 % $2,456,565
 26 % $1,943,861
 $4,535,805
 18% $3,836,147


(a)
Southeast includes the acquisition of substantially all of the assets of Wieland in January 2016 (see Note 1).



The following table presents additional selected financial information for our reportable Homebuilding segments:
 Operating Data by Segment ($000's omitted) Operating Data by Segment ($000's omitted)
 Years Ended December 31, Years Ended December 31,
 2016 FY 2016 vs. FY 2015 2015 FY 2015 vs. FY 2014 2014 2019 2018
Land-related charges*:              
Northeast $2,079
 (37)% $3,301
 17 % $2,824
 $1,122
 $74,488
Southeast 3,089
 2 % 3,022
 65 % 1,826
 15,697
 8,140
Florida 715
 (84)% 4,555
 835 % 487
 2,811
 1,166
Midwest 3,383
 46 % 2,319
 (1)% 2,347
 2,581
 7,361
Texas 515
 75 % 295
 (8)% 321
 1,151
 1,204
West 8,960
 (443)% (2,615) (254)% 1,696
 2,568
 5,159
Other homebuilding 595
 1 % 590
 (65)% 1,667
 1,171
 1,928
 $19,336
 69 % $11,467
 3 % $11,168
 $27,101
 $99,446


*
Land-related charges include land impairments, net realizable value adjustments for land held for sale, and write-offs of deposits and pre-acquisition costs. Other homebuilding consists primarily of write-offs of capitalized interest resulting from land-related charges. See Notes 32 and 43 to the Consolidated Financial Statements for additional discussion of these charges.


Northeast:


The length and complexity of the entitlement process in the Northeast have led to essentially flat volumes in recent years. For 2016,2019, Northeast home sale revenues increased 2%decreased 3% compared with 20152018 due to a 5%7% decrease in closings, partially offset by a 5% increase in average selling price, reflecting lower results in the Northeast Corridor. The increased income before income taxes resulted primarily from the $74.5 million of land charges taken in 2018. Net new orders increased 3%, which is attributable primarily to New England and an 8%Mid-Atlantic.

Southeast:

For 2019, Southeast home sale revenues decreased 4% compared with 2018 due to a 6% decrease in closings partially offset by a 2% increase in average selling price. The decrease in closings and increase in average selling price occurred across substantially all of our markets. Income before income taxes decreased 13% primarily as a result of lower gross margin, which stemmed partly from charges of $14.8 million related to estimated costs to complete repairs in a closed-out community. Net new orders increased 3%, which is attributable to a majority of our markets.

Florida:

For 2019, Florida home sale revenues increased 8% compared with 2018 due to a 6% increase in closings combined with a 2% increase in average selling price. The increase in closings and average selling price were attributable to the majority of our markets. The increased income before income taxes for 2019 resulted primarily from higher revenues and improved gross margin. Net new orders increased 10%, which is attributable to all of our markets.

Midwest:

For 2019, Midwest home sale revenues decreased slightly compared with the prior year period due to a 4% decrease in closings partially offset by a 3% increase in the Northeast Corridor and Mid-Atlanticaverage selling price. The decrease in closings occurred across the majority of our markets while the increase in average selling price occurred across allthe majority of our markets. The decreased incomeIncome before income taxes resulted from lower margins in the Mid-Atlantic and increased overhead expense in both the Northeast Corridor and Mid-Atlantic. Net new orders decreased 8%,3% primarily in the Northeast Corridor and Mid-Atlantic.

For 2015, Northeast home sale revenues decreased 4% compared with 2014 due toas a 5% decrease in closings. Average selling price remained flat over 2014. The decrease in closings occurred in Mid-Atlantic and New England and contributed to the lower income before income taxes.result of improved gross margins. Net new orders increased 5%, primarily due to higher order levels in2% across the Northeast Corridor.majority of our markets.


Northeast income before income taxes also includes a charge of $15.0 million related to the settlement of a disputed land transaction in 2016 and a charge of $20.0 million resulting from the Applecross matter in 2015 (see Note 12).

Southeast:

In 2016, the Southeast was significantly impacted by the acquisition of substantially all of the assets of Wieland in January 2016 (see Note 1). For 2016, Southeast home sale revenues increased 40% compared with 2015 due to an 18% increase in the average selling price combined with a 19% increase in closings. The increases in the average selling price and closings occurred across all markets. These increases are primarily due to contributions from the assets acquired from Wieland. Excluding those closings, revenues still increased compared with the prior year. Income before income taxes decreased 16% as a result of lower gross margins combined with higher overhead costs, including transaction and integration costs associated with the assets acquired from Wieland. Net new orders increased 10%, primarily due to the assets acquired from Wieland. While demand conditions remain favorable, we have experienced some moderation in pace.

For 2015, Southeast home sale revenues increased 11% compared with 2014 due to an 8% increase in the average selling price combined with a 4% increase in closings. The increases in the average selling price and closings were broad-based, though Tennessee experienced declines. The increased income before income taxes resulted primarily from higher revenues. Net new orders increased 12% in 2015 mainly due to increased order levels in Raleigh and Georgia, partially offset by a decline in Tennessee.



Florida:

For 2016, Florida home sale revenues increased 26% compared with 2015 due to a 6% increase in the average selling price combined with a 19% increase in closings. The increase in average selling price occurred across all markets. The increased income before income taxes for 2016 resulted primarily from higher revenues. Net new orders increased by 13% in 2016 due primarily to an increase in active communities in North and West Florida.

For 2015, Florida home sale revenues increased 11% compared with 2014 due to a 5% increase in the average selling price combined with a 5% increase in closings. The increase in the average selling price occurred in both North and South Florida. The increased income before income taxes for 2015 resulted from higher revenues. Net new orders increased by 12% in 2015 due primarily to an increase in active communities in North and West Florida.

Midwest:

For 2016, Midwest home sale revenues increased 22% compared with the prior year period due to a 15% increase in closings combined with a 6% increase in the average selling price. The higher closing volume led to a 31% increase in income before income taxes. The higher revenues occurred across all markets. Net new orders increased across all markets.

For 2015, Midwest home sale revenues increased 16% compared with the prior year period due to a 15% increase in closings combined with a 2% increase in the average selling price. The increase in closing volumes was driven by our acquisition of certain real estate assets from Dominion Homes in August 2014. Partially offsetting this were lower closings in Illinois-St Louis. The increased income before income taxes resulted from higher revenues. Net new orders increased by 23% in 2015 compared with 2014, mainly due to the acquisition of certain real estate assets from Dominion Homes combined with higher orders in Indianapolis-Cleveland and Minnesota.


Texas:


For 2016,2019, Texas home sale revenues increased 23%7% compared with the prior year period due to an 11%8% increase in closings combined with an 11% increasepartially offset by a 1% decrease in the average selling price. The increase in average selling price was broad-based across all markets, while the increase in closings occurred acrossin all of our markets withexcept Houston. Houston closings were impacted by the exceptiontiming of San Antonio. The higher revenues andnew communities as overall demand remains strong. Income before income taxes increased slightly as a result of higher closings ledoffset by lower margins compared to increased income before taxes.2018. Net new orders increased 11% across14%, which is attributable to all of our markets.


West:

For 2015, Texas2019, West home sale revenues decreased by 2% compared with the prior year period due to a 10%3% decrease in closings,the average selling price partially offset by a 10%slight increase in closings. The decreased revenues were concentrated in Northern California, which resulted from the average selling price. These trends were broad-based, though Houston's closings were down 16%, in part due to the impactcompletion, or near completion, of lower oil prices on the local economy. In other markets, the lower closings resulted primarily from tight labor resourcesseveral high performing communities combined with delaysmoderating demand in opening new communities, in part due to challenging weather conditions earlier in the year. The lower revenues led to the decreased incomethat market. Income before income taxes for 2015. Net new orders decreased by 9% for 2015, led by a 19% decline25% primarily as the result of lower volumes and profitability in Houston.

West:

For 2016, West homeNorthern California in 2019 as well as two significant land sale revenues increased 45% compared with the prior year period due to a 29% increasegains totaling $26.4 million in closings combined with a 13% increase in the average selling price. The increased closings and increased average selling price occurred across all markets. The increased income before income taxes resulted from higher revenues and gross margins in all markets except for Southern California.2018. Net new orders increased by 15%18% in 20162019 compared with 2015 due to higher order levels primarily2018 with significant increases in Las Vegas, which benefited from the American West acquisition in April 2019, and Northern California, offset by a slight decrease in Arizona.

For 2015, West home sale revenues decreased 13% compared with the prior year period due to a 7% decrease in closings combined with a 6% decrease in the average selling price. The decreased closings and decreased average selling price were driven primarily by the Pacific Northwest, Northern California, and Southern California as the result of the timing of our community openings combined with a shift in the mix of closings toward lower priced communities. The decreased income before income taxes resulted from lower revenues, lower gross margins, and higher overhead as we invested in new communities. Net new orders increased by 12% in 2015 compared with 2014 due to higher order levels across all divisions except the Pacific Northwest and Southern California.





Financial Services Operations


We conduct our Financial Services operations, which include mortgage banking, title, and titleinsurance brokerage operations, through Pulte Mortgage and other subsidiaries. In originating mortgage loans, we initially use our own funds, including funds available pursuant to credit agreements with third parties. Substantially all of the loans we originate are sold in the secondary market within a short period of time after origination, generally within 30 days. We also sell the servicing rights for the loans we originate through fixed price servicing sales contracts to reduce the risks and costs inherent in servicing loans. This strategy results in owning the loans and related servicing rights for only a short period of time. Operating as a captive business model primarily targeted to supporting our Homebuilding operations, the business levels of our Financial Services operations are highly correlated to Homebuilding. Our Homebuilding customers continue to account for substantially all loan production. We believe that our capture rate, which represents loan originations from our Homebuilding operations as a percentage of total loan opportunities from our Homebuilding operations, excluding cash closings, is an important metric in evaluating the effectiveness of our captive mortgage business model. The following table presents selected financial information for our Financial Services operations ($000’s omitted):
Years Ended December 31,Years Ended December 31,
2016 FY 2016 vs. FY 2015 2015 FY 2015 vs. FY 2014 20142019 FY 2019 vs. FY 2018 2018
Mortgage operations revenues$142,262
 27% $111,810
 14% $97,787
Mortgage revenues$169,917
 14 % $149,642
Title services revenues38,864
 34% 28,943
 4% 27,851
51,836
 13 % 45,865
Insurance brokerage commissions12,678
 28 % 9,875
Total Financial Services revenues181,126
 29% 140,753
 12% 125,638
234,431
 14 % 205,382
Expenses (a)
(108,573) 32% (82,047) 15% (71,057)
Other income (expense), net531
 % 
 % 
Expenses(130,770) (11)% (147,422)
Other income, net(346) (145)% 776
Income before income taxes$73,084
 24% $58,706
 8% $54,581
$103,315
 76 % $58,736
Total originations:              
Loans13,373
 17% 11,435
 6% 10,805
15,821
 9 % 14,464
Principal$3,706,745
 27% $2,929,531
 10% $2,656,683
$4,976,973
 12 % $4,456,360



(a) Includes loan origination reserve releases of $11.4 million and $18.6 million in 2015 and 2014, respectively.


Years Ended December 31,Years Ended December 31,
2016 2015 20142019 2018
Supplemental data:        
Capture rate81.2% 82.9% 80.2%82.4% 76.2%
Average FICO score750
 749
 749
751
 752
Loan application backlog$1,670,160
 $1,310,173
 $980,863
$2,804,017
 $2,012,340
Funded origination breakdown:        
Government (FHA, VA, USDA)23% 25% 24%20% 20%
Other agency70% 69% 70%71% 68%
Total agency93% 94% 94%90% 88%
Non-agency7% 6% 6%10% 12%
Total funded originations100% 100% 100%100% 100%
Revenues


Total Financial Services revenues during 20162019 increased 29%14% compared with 2015.2018. The increase resulted from a higher loan origination volume resulting from higher volumes in the Homebuilding segment combined with higher revenues per loan, which were largely attributable to a higher average loan size combined with favorable market conditions. Total Financial Services revenues during 2015 increased 12% compared with 2014occurred primarily as the result of higher volumes, which largely resulted from an improved capture rate and improved margin per loan. Interest rates generally declined during 2019, which led to a higherless competitive mortgage environment contributing to improved capture rate and higher revenues per loan, which were attributable to a higher average loan size combined with a modest improvement in loan pricing. The improvement in loan pricing in 2015 resulted primarilygains from a spike in mortgage industry refinancing volume in early 2015, which reduced competitive pricing pressures for new originations. Loan pricing came under more pressure in more recent months as industry refinancing volume receded. However, the overall pricing environment for new originations remains favorable.sales of mortgages.

Since 2007, the mortgage industry has experienced a significant overall tightening of lending standards and a shift toward agency production. Adjustable rate mortgages (“ARMs”) accounted for 5% of funded loan production in 2016 compared with 6% and 11% in 2015 and 2014, respectively. The shifts in ARM volume contributed to the higher revenues per loan in 2016 and 2015 as ARMs generally contain lower margins. Additionally, fixed rate mortgages tend to have higher servicing values.

Loan origination liabilities

Our mortgage operations may be responsible for losses associated with mortgage loans originated and sold to investors in the event of errors or omissions relating to representations and warranties that the loans sold met certain requirements, including representations as to underwriting standards, the existence of primary mortgage insurance, and the validity of certain borrower representations in connection with the loan. If a loan is determined to be faulty, we either repurchase the loans from the investors or reimburse the investors' losses (a “make-whole” payment).

Estimating the required liability for these potential losses requires a significant level of management judgment. During 2015 and 2014, we reduced our loan origination liabilities by net reserve releases of $11.4 million and $18.6 million, respectively, based on probable settlements of various repurchase requests and existing conditions. Such adjustments are reflected in Financial Services expenses. Given the ongoing volatility in the mortgage industry, changes in values of underlying collateral over time, and other uncertainties regarding the ultimate resolution of these claims, actual costs could differ from our current estimates. See Note 12 to the Consolidated Financial Statements.


Income before income taxes


The increasedincrease in income before income taxes for 20162019 as compared with 2015 is2018 was due primarily to higher origination volume, and an increase inhigher revenue per loan, combined with better overheadand improved expense leverage.

The increased income before income taxes for 2015 as compared with 2014 is due to higher origination volume and an Additionally, 2018 included a $16.1 million increase in revenue per loan. The increase in expenses over the prior period is largely a result of an increase in headcount caused by the higherloan origination volume, combined with the impact of changes in loan loss reserves discussed above.liabilities (see Note 11).


Income Taxes


Our effective tax rate was 35.5%, 39.5%24.1% and 31.2%24.2% for 2016, 2015,2019 and 2014,2018, respectively. The 2016 effective taxEach year's rate differs from the federal statutory rate primarily due to state income taxes, the reversal of a portion of our valuation allowance related to a legal entity restructuring, the favorable resolution of certain state income tax matters, the impact on our net deferred tax assets due to changes in business operations and state tax laws, and recognition of energy efficient home credits. The 2015 effective tax rate exceeds the federal statutory rate primarily due to state income taxes and the impact of changes in business operations and state tax laws to our net deferred tax assets. The 2014 effective tax rate is less than the federal statutory rate primarily due to the reversal of a portion of our valuation allowance related to certain state deferred tax assets, along with the favorable resolution of certain federal and state income tax matters.expense.




Liquidity and Capital Resources


We finance our land acquisition, development, and construction activities and financial services operations using internally-generated funds supplemented by credit arrangements with third parties and capital market financing. We routinely monitor current and expected operational requirements and financial market conditions to evaluate accessing other available financing sources, including revolving bank credit and securities offerings.


At December 31, 20162019, we had unrestricted cash and equivalents of $698.9 million,$1.2 billion, restricted cash balances of $24.4$33.5 million, and $530.9$737.2 million available under our revolving credit facility. We follow a diversified investment approach for our cash and equivalents by maintaining such funds with a broad portfolio of banks within our group of relationship banks in high quality, highly liquid, short-term deposits and investments.


We retired outstanding debt totaling $310.0 million and $82.8 million during 2019 and 2018, respectively. Our ratio of debt to totaldebt-to-total capitalization, excluding our Financial Services debt, was 33.6%, which is within our targeted range of 30.0% to 40.0%, at December 31, 2019.

Unsecured senior notes

During 2019, we completed a tender offer to retire $274.0 million of our unsecured senior notes maturing in 2021. At December 31, 2019, we had $2.7 billion of unsecured senior notes outstanding with no repayments due until March 2021 when $426.0 million of notes are scheduled to mature.



Other notes payable

Certain of our local homebuilding operations are party to non-recourse and limited recourse collateralized notes payable was 40.0%with third parties that totaled $53.4 million at December 31, 2016.

Senior unsecured2019. These notes

In February 2016, we issued $1.0 billion of senior unsecured notes, consisting of $300.0 million of 4.25% senior notes due March 1, 2021, and $700.0 million of 5.50% senior notes due March 1, 2026. The net proceeds from this senior notes issuance were used to fund the retirement of $465.2 million of our senior notes that matured in May 2016, with the remaining net proceeds used for general corporate purposes. In July 2016 we issued an additional $1.0 billion of senior unsecured notes, consisting of an additional $400.0 million of the 4.25% senior notes due March 1, 2021, and $600.0 million of 5% senior notes due January 15, 2027. The net proceeds from the July senior notes issuance were used for general corporate purposes and to pay down approximately $500.0 million of outstanding debt, including the remainder of the previously existing term loan facility. The senior notes issued in 2016 are unsecured obligations, and rank equally in right of payment with the existing and future senior unsecured indebtedness of the Company and each of the guarantors, respectively. The notes are redeemable at our option at any time have maturities ranging up to three years, are secured by the date of maturity. We retired outstanding debt totaling $965.2 million, $238.0 million,applicable land positions to which they relate, have no recourse to any other assets, and $245.7 million during 2016, 2015, and 2014, respectively.are classified within notes payable.


Revolving credit facility


In June 2016,2018, we entered into an amendedthe Second Amended and restated senior unsecured revolving credit facility (the “RevolvingRestated Credit Facility”Agreement ("Revolving Credit Facility") that provided for an increase, which matures in our maximum borrowings from $500.0 million to $750.0 million and extended the maturity date from July 2017 to June 2019.2023. The Revolving Credit Facility has a maximum borrowing capacity of $1.0 billion and contains an uncommitted accordion feature that could increase the size of the Revolving Credit Facilitycapacity to $1.25$1.5 billion, subject to certain conditions and availability of additional bank commitments. The Revolving Credit Facility also provides for the issuance of letters of credit that reduce the available borrowing capacity under the Revolving Credit Facility, with a sublimit of $375.0$500.0 million at December 31, 2016.2019. The interest rate on borrowings under the Revolving Credit Facility may be based on either the London Interbank Offered Rate ("LIBOR") or Base Ratea base rate plus an applicable margin, as defined therein. We had no borrowings outstanding and $219.1$262.8 million and $191.3$239.4 million of letters of credit issued under the Revolving Credit Facility at December 31, 20162019 and 2015,2018, respectively.


The Revolving Credit Facility contains financial covenants that require us to maintain a minimum Tangible Net Worth, a minimum Interest Coverage Ratio, and a maximum Debt-to-Capitalization Ratio (as each term is defined in the Revolving Credit Facility). As of December 31, 2016,2019, we were in compliance with all covenants. Outstanding balances under the Revolving Credit Facility are guaranteed by certain of our wholly-owned subsidiaries. Our available and unused borrowings under the Revolving Credit Facility, net of outstanding letters of credit, amounted to $530.9$737.2 million and $308.7$760.6 million as of December 31, 20162019 and 2015,2018, respectively.

Limited recourse notes payable

Certain of our local homebuilding operations maintain limited recourse collateralized notes payable with third parties totaling $19.3 million at December 31, 2016. These notes have maturities ranging up to four years, are collateralized by the applicable land positions to which they relate, have no recourse to any other assets, and are classified within accrued and other liabilities. The stated interest rates on these notes range up to 5.00%.




Pulte Mortgage


Pulte Mortgage provides mortgage financing for the majority of our home closings by utilizing its own funds and funds made available pursuant to credit agreements with third parties. Pulte Mortgage uses these resources to finance its lending activities until the loans are sold in the secondary market, which generally occurs within 30 days.


Pulte Mortgage maintains a master repurchase agreement (the “Repurchase Agreement”) with third party lenders. In August 2016,2019, Pulte Mortgage entered into an amended its Repurchase Agreementand restated repurchase agreement (the “Repurchase Agreement”) to extend the effectivetermination date to August 2017, and adjusted the maximum aggregate commitment amount according to seasonal borrowing capacity needs. In December 2016, Pulte Mortgage again amended its Repurchase Agreement to increase the maximum aggregate commitment amount to cover seasonal borrowing capacity needs.July 2020. The maximum aggregate commitment was $360.0$375.0 million during the seasonally high borrowing period from December 27, 201626, 2019 through January 12, 2017.13, 2020. At all other times, the maximum aggregate commitment ranges from $175.0$220.0 million to $200.0$270.0 million. The purpose of the changes in capacity during the term of the agreement is to lower associated fees during seasonally lower volume periods of mortgage origination activity. Borrowings under the Repurchase Agreement are secured by residential mortgage loans available-for-sale. The Repurchase Agreement contains various affirmative and negative covenants applicable to Pulte Mortgage, including quantitative thresholds related to net worth, net income, and liquidity. Pulte Mortgage had $331.6$326.6 million and $267.9$348.4 million outstanding under the Repurchase Agreement at December 31, 2016,2019, and 2015,2018, respectively, and was in compliance with its covenants and requirements as of such dates.


Share repurchase programsprogram


We repurchased 8.4 million, and 10.9 million shares in 2019 and 2018, respectively, for a total of $274.3 million and $294.6 million in 2019 and 2018, respectively, under this program. In previous years,2018, our Board of Directors authorized and announced a $500.0 million share repurchase program. In July 2016, our Board of Directorsprogram and approved an increase of $1.0 billion to such authorization. We repurchased 30.9 million, 21.2 million, and 12.9 million shares in 2016, 2015, and 2014, respectively, for a total of $600.0 million, $433.7 million, and $245.8$500.0 million in 2016, 2015, and 2014, respectively.May 2019. At December 31, 2016,2019, we had remaining authorization to repurchase $1.0 billion$525.5 million of common shares.


Dividends


Our declared quarterly cash dividends totaled $122.2 million, $117.9$124.4 million and $86.4$108.5 million in 2016, 2015,2019 and 2014,2018, respectively.



Cash flows


Operating activities


Our net cash provided by operating activities in 20162019 was $68.3 million,$1.1 billion, compared with net cash used in operating activities of $337.6 million in 2015 and net cash provided by operating activities of $307.9 million$1.4 billion in 2014.2018. Generally, the primary drivers of our cash flow from operations are profitability and changes in inventory levels.levels and residential mortgage loans available-for-sale. Our positive cash flow from operations for 20162019 was primarily due to our net income beforeof $1.0 billion, which included non-cash land-related charges of $27.1 million and $105.4 million of deferred income taxes of $933.9 million, which was largelytax expense. These factors were partially offset by a net increase in inventories of $897.1$237.7 million as the result of land acquisition and development investment to support future operations as well as more homes under construction as the result of higher production levels. Additionally, residential mortgage loans available-for-sale increased $99.5a $48.3 million as the result of an increase in loan originations in the month of December compared with the prior year.

Our negative cash flow from operations for 2015 was primarily due to a net increase in inventories of $917.3 million resulting from increased land investment, combined with a net increase in residential mortgage loans available-for-sale of $104.6 million, partially offset by our income before income taxes of $816.0 million.available-for-sale.


Our positive cash flow from operations for 20142018 was primarily due to our net income beforeof $1.0 billion, which included non-cash land-related charges of $99.4 million and $362.8 million of deferred income taxes of $689.8tax expense, supplemented by a $107.3 million reduction in residential mortgage loans available-for-sale. These factors were partially offset by a net increase in inventories of $337.9$50.4 million and an increase in residential mortgage loans available-for-saleresulting from higher levels of $53.7 million.spec inventory.




Investing activities


Net cash used in investing activities totaled $471.2$226.2 million in 2016,2019, compared with $34.6$41.9 million in 20152018. The 2019 cash outflows primarily reflect our acquisition of American West in April 2019 for $163.7 million as well as $58.1 million related to our ongoing capital expenditures in new communities and $122.6 million in 2014.information technology applications. The use of cash from investing activities in 20162018 was primarily due to the acquisition of certain real estate assets from Wieland (see Note 1).

The use of cash from investing activities in 2015 was primarily due to $45.4$59.0 million of capital expenditures and an $8.6 million increase in residential mortgage loans held for investment.

The use of cash from investing activities in 2014 was primarily due to the acquisition of certain real estate assets from Dominion Homes (see Note 1) and $48.8 million of capital expenditures related primarily to new community openings and the relocation of our corporate headquarters.combined with expenditures on information technology applications.


Financing activities


Net cash provided byused in financing activities was $350.7$733.6 million in 2016,2019 compared with $161.6$580.3 million and $529.1 million ofduring 2018. The net cash used in financing during 2015 and 2014, respectively. The net cash provided by financing activities for 20162019 resulted primarily from the proceedsrepurchase of the February and July senior unsecured notes issuances for $2.0 billion, offset by the retirement of debt totaling $986.9 million, which included $465.2 million of our senior notes that matured in May 2016 and repayment of our previously outstanding term loan. During 2016, we repurchased 30.98.4 million common shares for $600.0$274.3 million under our repurchase authorization, made paymentsrepayments of $124.7debt of $310.0 million, forand cash dividends of $122.4 million.

Net cash used in financing activities for 2018 resulted primarily from the repurchase of 10.9 million common shares for $294.6 million under our repurchase authorization, repayments of debt of $82.8 million, cash dividends of $104.0 million, and had net borrowingsrepayments of $63.7$89.4 million under the Repurchase Agreement related to a seasonal increasethe aforementioned decrease in residential mortgage loans available-for-sale.

Repayments of debt were $239.2 million and $250.6 million in 2015 and 2014, respectively, offset by incremental borrowings of $127.6 million and $34.6 million under the Repurchase Agreement during 2015 and 2014, respectively. Cash used in financing activities for 2015 was offset by $498.1 million of proceeds from the Term Loan executed in September 2015, and also includes dividend payments of $116.0 million and the repurchase of common shares under our share repurchase authorization for $442.7 million. Cash used in financing activities in 2014 reflects dividend payments of $75.6 million, and the repurchase of common shares under our share repurchase authorization for $253.0 million.


Inflation


We, and the homebuilding industry in general, may be adversely affected during periods of inflation because of higher land and construction costs. Inflation may also increase our financing costs. In addition, higher mortgage interest rates affect the affordability of our products to prospective homebuyers. While we attempt to pass on to our customers increases in our costs through increased sales prices, market forces may limit our ability to do so. If we are unable to raise sales prices enough to compensate for higher costs, or if mortgage interest rates increase significantly, our revenues, gross margins, and net income could be adversely affected.


Seasonality


Although significant changes in market conditions have impacted our seasonal patterns in the past and could do so again, we historically experience variability in our quarterly results from operations due to the seasonal nature of the homebuilding industry. We generally experience increases in revenues and cash flow from operations during the fourth quarter based on the timing of home closings. This seasonal activity increases our working capital requirements in our third and fourth quarters to support our home production and loan origination volumes. As a result of the seasonality of our operations, our quarterly results of operations are not necessarily indicative of the results that may be expected for the full year.





Contractual Obligations and Commercial Commitments


The following table summarizes our payments under contractual obligations as of December 31, 2016:2019:
 Payments Due by Period
($000’s omitted)
 Total 2017 2018-2019 2020-2021 After 2021
Contractual obligations:         
Long-term debt (a)
$5,066,941
 $296,587
 $330,750
 $1,015,875
 $3,423,729
Operating lease obligations122,924
 25,349
 42,546
 22,747
 32,282
Other long-term liabilities (b)
21,037
 12,359
 4,485
 4,193
 
Total contractual obligations (c)
$5,210,902
 $334,295
 $377,781
 $1,042,815
 $3,456,011
 Payments Due by Period
($000’s omitted)
 2020 2021-2022 2023-2024 After 2024 Total
Contractual obligations:         
Notes payable (a)
$176,435
 $739,009
 $271,250
 $3,016,853
 $4,203,547
Operating lease obligations18,995
 39,128
 28,983
 22,476
 109,582
Total contractual obligations (b)
$195,430
 $778,137
 $300,233
 $3,039,329
 $4,313,129


(a)Represents principal and interest payments related to our senior notes.notes and limited recourse collateralized financing arrangements.
(b)Represents limited recourse collateralized financing arrangements and related interest payments.
(c)We do not have any payments due in connection with capital lease or long-term purchase obligations.


We are subject to certain obligations associated with entering into contracts (including land option contracts) for the purchase, development, and sale of real estate in the routine conduct of our business. Option contracts for the purchase of land enable us to defer acquiring portions of properties owned by third parties and unconsolidated entities until we have determined whether to exercise our option, which may serve to reduce our financial risks associated with long-term land holdings. At December 31, 2016,2019, we had $195.4$299.4 million of deposits and pre-acquisition costs, of which $9.8$11.0 million is refundable, relating to option agreements to acquire 43,97964,903 lots with a remaining purchase price of $2.1 billion.$3.2 billion. We expect to acquire the majority of such land within the next two years and the remainder thereafter.three years.


At December 31, 2016, we had $21.5 million of gross unrecognized tax benefits and $12.2 million of related accrued interest and penalties. We are currently under examination by various taxing jurisdictions and anticipate finalizing the examinations with certain jurisdictions within the next twelve months. The final outcome of these examinations is not yet determinable. The statute of limitations for our major tax jurisdictions remains open for examination for tax years 2005 - 2016.2015 to 2019. At December 31, 2019, we had $40.3 million of gross unrecognized tax benefits and $6.5 million of related accrued interest and penalties.


The following table summarizes our other commercial commitments as of December 31, 2016:2019:
Amount of Commitment Expiration by Period
($000’s omitted)
 Amount of Commitment Expiration by Period
($000’s omitted)
Total 2017 2018-2019 2020-2021 After 2021 2020 2021-2022 2023-2024 After 2024 Total
Other commercial commitments:                   
Guarantor credit facilities (a)
$750,000
 $
 $750,000
 $
 $
 $
 $
 $1,000,000
 $
 $1,000,000
Non-guarantor credit facilities (b)
360,000
 360,000
 
 
 
 375,000
 
 
 
 375,000
Total commercial commitments (c)
$1,110,000
 $360,000
 $750,000
 $
 $
 $375,000
 $
 $1,000,000
 $
 $1,375,000


(a)The $750.0 million$1.0 billion in 2018-20192023-2024 represents the capacity of our unsecured revolving credit facility, under which no borrowings were outstanding, and $219.1$262.8 million of letters of credit were issued at December 31, 2016.2019.
(b)Represents the capacity of the Repurchase Agreement, of which $331.6$326.6 million was outstanding at December 31, 2016.2019. The capacity of $360.0$375.0 million iswas effective through January 12, 201713, 2020 after which it ranges from $175.0$220.0 million to $200.0$270.0 million until its expiration in August 2017.July 2020.
(c)The above table excludes an aggregate $1.1$1.4 billion of surety bonds, which typically do not have stated expiration dates.




Off-Balance Sheet Arrangements


We use letters of credit and surety bonds to guarantee our performance under various contracts, principally in connection with the development of our homebuilding projects. The expiration dates of the letter of credit contracts coincide with the expected completion date of the related homebuilding projects. If the obligations related to a project are ongoing, annual extensions of the letters of credit are typically granted on a year-to-year basis. At December 31, 2016,2019, we had outstanding letters of credit of $219.1$262.8 million. Our surety bonds generally do not have stated expiration dates; rather, we are released from the bonds as the contractual performance is completed. These bonds, which approximated $1.1$1.4 billion at December 31, 2016, 2019,


are typically outstanding over a period of approximately three to five years. Because significant construction and development work has been performed related to the applicable projects but has not yet received final acceptance by the respective counterparties, the aggregate amount of surety bonds outstanding is in excess of the projected cost of the remaining work to be performed.


In the ordinary course of business, we enter into land option agreements in order to procure land for the construction of houses in the future. At December 31, 20162019, these agreements had an aggregate remaining purchase price of $2.1 billion.$3.2 billion. Pursuant to these land option agreements, we provide a deposit to the seller as consideration for the right to purchase land at different times in the future, usually at predetermined prices.

At December 31, 2016, aggregate outstanding debt of unconsolidated joint ventures was $4.6 million, of which our proportionate share was $1.3 million. See Note 5 to the Consolidated Financial Statements for additional information.



Critical Accounting Policies and Estimates


The accompanying consolidated financial statements were prepared in conformity with U.S. generally accepted accounting principles. When more than one accounting principle, or the method of its application, is generally accepted, we select the principle or method that is appropriate in our specific circumstances (see Note 1 to our Consolidated Financial Statements). Application of these accounting principles requires us to make estimates about the future resolution of existing uncertainties; as a result, actual results could differ from these estimates. In preparing these consolidated financial statements, we have made our best estimates and judgments of the amounts and disclosures included in the consolidated financial statements, giving due regard to materiality.


Revenue recognition


Homebuilding – Homebuilding revenueHome sale revenues - Home sale revenues and related profit are generally recognized when title to and possession of the propertyhome are transferred to the buyer. In situations wherebuyer at the buyer’s financinghome closing date. Little to no estimation is originated by Pulte Mortgage,involved in recognizing such revenues.

Land sale revenues - We periodically elect to sell parcels of land to third parties in the event such assets no longer fit into our wholly-owned mortgage subsidiary,strategic operating plans or are zoned for commercial or other development. Land sales are generally outright sales of specified land parcels with cash consideration due on the closing date, which is generally when performance obligations are satisfied. Certain land sale contracts may contain unique terms that require management judgment in determining the appropriate revenue recognition, but the impact of such transactions is generally immaterial.
Financial services revenues - Loan origination fees, commitment fees, and the buyer has not made an adequate initial or continuing investment, the profit on such sale is deferred untildirect loan origination costs are recognized as incurred. Expected gains and losses from the sale of residential mortgage loans and their related servicing rights are included in the related mortgagemeasurement of written loan to a third-party investor has been completed. If there is a loss on the sale of the property, the loss on such sale is recognizedcommitments that are accounted for at fair value through Financial Services revenues at the time of closing.

commitment. The determination of fair value for certain of these financial instruments requires the use of estimates and management judgment. Subsequent changes in the fair value of these loans are reflected in Financial Services revenues as they occur. Interest income is accrued from the date a mortgage loan is originated until the loan is sold. Mortgage servicing fees represent fees earned for servicing loans for various investors. Servicing fees are based on a contractual percentage of the outstanding principal balance, or a contracted set fee in the case of certain sub-servicing arrangements, and are credited to income when related mortgage payments are received or the sub-servicing fees are earned. Loan origination fees, commitment fees, and certain direct loan origination costs

Revenues associated with our title operations are recognized as incurred. Expected gainsclosing services are rendered and losses fromtitle insurance policies are issued, both of which generally occur as each home is closed. Insurance brokerage commissions relate to commissions on home and other insurance policies placed with third party carriers through various agency channels. Our performance obligations for policy renewal commissions are considered satisfied upon issuance of the sale of residential mortgage loansinitial policy, and their related servicing rightscontract assets for estimated future renewal commissions are included in the measurement of written loan commitments that are accounted forother assets and totaled $35.1 million at fair value through Financial Services revenues at the time of commitment.  Subsequent changesDecember 31, 2019. Due to uncertainties in the fair valueestimation process and the long duration of these loans are reflected in Financial Services revenues as they occur. Interest income is accruedrenewal policies, which can extend years into the future, actual results could differ from the date a mortgage loan is originated until the loan is sold. Loans are placed on non-accrual status once they become greater than 90 days past due their contractual terms. Subsequent payments received are applied according to the contractual terms of the loan.such estimates.


Inventory and cost of revenues


Inventory is stated at cost unless the carrying value is determined to not be recoverable, in which case the affected inventory is written down to fair value. Cost includes land acquisition, land development, and home construction costs, including interest, real estate taxes, and certain direct and indirect overhead costs related to development and construction. For those communities for which construction and development activities have been idled, applicable interest and real estate taxes are expensed as incurred. Land acquisition and development costs are allocated to individual lots using an average lot cost determined based on the total expected land acquisition and development costs and the total expected home closings for the community. The specific identification method is used to accumulate home construction costs.



We capitalize interest cost into homebuilding inventories. Each layer of capitalized interest is amortized over a period that approximates the average life of communities under development. Interest expense is allocated over the period based on the timing of home closings.


Cost of revenues includes the construction cost, average lot cost, estimated warranty costs, and closing costs applicable to the home. Sales commissions are classified within selling, general, and administrative expenses. The construction cost of the home includes amounts paid through the closing date of the home, plus an accrual for costs incurred but not yet paid, based on an analysis of budgeted construction costs. This accrual is reviewed for accuracy based on actual payments made after closing compared with the amount accrued, and adjustments are made if needed. Total community land acquisition and development costs are based on an analysis of budgeted costs compared with actual costs incurred to date and estimates to complete. The development cycles for our communities range from under one year to in excess of ten years for certain master planned communities. Adjustments to estimated total land acquisition and development costs for the community affect the amounts costed for the community’s remaining lots.


We test inventory for impairment when events and circumstances indicate that the undiscounted cash flows estimated to be generated by the community aremay be less than its carrying amount. Such indicators include gross margins or sales paces significantly below expectations, construction costs or land development costs significantly in excess of budgeted amounts, significant delays or changes in the planned development for the community, and other known qualitative factors. Communities that demonstrate potential impairment indicators are tested for impairment by comparing the expected undiscounted cash flows for the


community to its carrying value. For those communities whose carrying values exceed the expected undiscounted cash flows, we determine the fair value of the community and impairment charges are recorded if the fair value of the community’s inventory is less than its carrying value.


We generally determine the fair value of each community’s inventorycommunity using a combination of discounted cash flow models and market comparable transactions, where available. These estimated cash flows are significantly impacted by estimates related to expected average selling prices, and sale incentives, expected sales paces, expected land development and construction timelines, and anticipated land development, construction, and overhead costs. The assumptions used in the discounted cash flow models are specific to each community. Due to uncertainties in the estimation process, the significant volatility in demand for new housing, the long life cycles of many communities, and potential changes in our strategy related to certain communities, actual results could differ significantly from such estimates.


Residential mortgage loans available-for-sale


In accordance with ASC 825, “Financial Instruments” (“ASC 825”), we use the fair value option for our residential mortgage loans available-for-sale. Election of the fair value option for residential mortgage loans available-for-sale allows a better offset of the changes in fair values of the loans and the derivative instruments used to economically hedge them without having to apply complex hedge accounting provisions. Changes in the fair value of these loans are reflected in revenues as they occur.


Loan origination liabilities


Our mortgage operations may be responsible for losses associated with mortgage loans originated and sold to investors in the event of errors or omissions relating to representations and warranties made by us that the loans met certain requirements, including representations as to underwriting standards, the existence of primary mortgage insurance, and the validity of certain borrower representations in connection with the loan. If a loan is determined to be faulty, we either indemnify the investor for potential future losses, repurchase the loan from the investorsinvestor, or reimburse the investors' losses (a “make-whole” payment).

investor's actual losses. Estimating the required liability for these potential losses requires a significant level of management judgment. During 2015 and 2014, we reduced our loan origination liabilities by net reserve releases of $11.4 million and $18.6 million, respectively, based on probable settlements of various repurchase requests and existing conditions. Reserves provided (released) are reflected in Financial Services expenses. Given the ongoing volatility in the mortgage industry,unsettled litigation, changes in values of underlying collateral over time, and other uncertainties regarding the ultimate resolution of these claims, actual costs could differ from our current estimates.


Allowance for warranties


Home purchasers are provided with a limited warranty against certain building defects, including a one-year comprehensive limited warranty and coverage for certain other aspects of the home’s construction and operating systems for periods of up to ten(and in limited instances exceeding) 10 years. We estimate the costs to be incurred under these warranties and record a liability in the amount of such costs at the time revenue is recognized. Factors that affect our warranty liability include the number of homes sold, historical and anticipated rates of warranty claims, and the projected cost per claim.of claims. We periodically


assess the adequacy of our recorded warranty liability for each geographic market in which we operate and adjust the amounts as necessary. Actual warranty costs in the future could differ from our estimates.


Income taxes


We evaluate our deferred tax assets each period to determine if a valuation allowance is required based on whether it is "more likely than not" that some portion of the deferred tax assets would not be realized. The ultimate realization of these deferred tax assets is dependent upon the generation of sufficient taxable income during future periods.  We conduct our evaluation by considering all available positive and negative evidence. This evaluation considers, among other factors, historical operating results, forecasts of future profitability, the duration of statutory carryforward periods, and the outlooks for the U.S. housing industry and broader economy. The accounting for deferred taxes is based upon estimates of future results. Differences between estimated and actual results could result in changes in the valuation of our deferred tax assets that could have a material impact on our consolidated results of operations or financial position. Changes in existing tax laws could also affect actual tax results and the realization of deferred tax assets over time.


Unrecognized tax benefits represent the difference between tax positions taken or expected to be taken in a tax return and the benefits recognized for financial statement purposes. We follow the provisions of ASC 740, “Income Taxes” (“ASC 740”), which prescribes a minimum recognition threshold a tax position is required to meet before being recognized in the financial statements.  Significant judgment is required to evaluate uncertain tax positions. Our evaluations of tax positions consider a variety of factors, including changes inrelevant facts orand circumstances, changes inapplicable tax law, correspondence with taxing authorities, and effective settlements of audit issues. Changes in the recognition or measurement of uncertain tax positions could result in material increases or decreases in income tax expense (benefit) in the period in which the change is made. Interest and penalties related to income taxes and unrecognized tax benefits are recognized as a component of income tax expense (benefit).


Self-insured risks


At any point in time, we are managing over 1,000 individual claims related to general liability, property, errors and omission, workers compensation, and other business insurance coverage. We reserve for costs associated with such claims (including expected claims management expenses) on an undiscounted basis at the time product revenue is recognized for each home closing and periodically evaluate the recorded liabilities based on actuarial analyses of our historical claims. The actuarial analyses calculate estimates of the ultimate cost of all unpaid losses, including estimates for incurred but not reported losses ("IBNR"). IBNR represents losses related to claims incurred but not yet reported plus development on reported claims.


Housing market conditions have been volatile across mostOur recorded reserves for all such claims totaled $709.8 million and $737.0 million at December 31, 2019 and 2018, respectively, the vast majority of which relate to general liability claims. The recorded reserves include loss estimates related to both (i) existing claims and related claim expenses and (ii) IBNR and related claim expenses. Liabilities related to IBNR and related claim expenses represented approximately 68% and 65% of the total general liability reserves at December 31, 2019 and 2018, respectively. The actuarial analyses that determine the IBNR portion of reserves consider a variety of factors, including the frequency and severity of losses, which are based on our historical claims experience supplemented by industry data. The actuarial analyses of the reserves also consider historical third party recovery rates and claims management expenses. Because of the inherent uncertainty in estimating future losses related to these claims, actual costs could differ significantly from estimated costs. Based on the actuarial analyses performed, we believe the range of reasonably possible losses related to these claims is $600 million to $800 million. While this range represents our best estimate of our markets overultimate liability related to these claims, due to a variety of factors, including those factors described above, there can be no assurance that the past ten years,ultimate costs realized by us will fall within this range.

Volatility in both national and we believe suchlocal housing market conditions can affect the frequency and cost of construction defect claims. Additionally, IBNR estimates comprise the majority of our liability and are subject to a high degree of uncertainty due to a variety of factors, including changes in claims reporting and resolution patterns, third party recoveries, insurance industry practices, the regulatory environment, and legal precedent. State regulations vary, but construction defect claims are reported and resolved over an extended period often exceeding ten years. Changes in the frequency and timing of reported claims and estimates of specific claim values can impact the underlying inputs and trends utilized in the actuarial analyses, which could have a material impact on the recorded reserves. Additionally, the amount of insurance coverage available for each policy period also impacts our recorded reserves. Because of the inherent uncertainty in estimating future losses and the timing of such losses related to these claims, actual costs could differ significantly from estimated costs.


Adjustments to reserves are recorded in the period in which the change in estimate occurs. During 20162019 and 2015,2018, we reduced general liability reserves by $55.2$49.4 million and $29.6$35.9 million, respectively, as a result of changes in estimates resulting


from actual claim experience observed being less than anticipated in previous actuarial projections. During 2015, we also recorded a general liability reserve reversal of $32.6 million, resulting from a legal settlement relating to plumbing claims initially reported to us in 2008 and for which our recorded liabilities were adjusted over time based on changes in facts and circumstances. These claims ultimately resulted in a class action lawsuit involving a national vendor and numerous other homebuilders, homebuyers, and insurance companies. In 2015, a global settlement was reached, pursuant to which we funded our agreed upon share of settlement costs, which were significantly lower than our previously estimated exposure. During 2014, we increased general liability insurance reserves by $69.3 million, which was primarily driven by estimated costs associated with siding repairs in certain previously completed communities.

The changes in actuarial estimates in 2016, 2015, and 2014 were driven by changes in actual claims experience that, in turn, impacted actuarial estimates for potential future claims. These changes in actuarial estimates did not involve any changes in actuarial methodology but did impact the development of estimates for future periods, which resulted in adjustments to the IBNR portion of our recorded liabilities.

Our recorded reserves for all such claims totaled $831.1 million and $924.6 million at December 31, 2016 and 2015, respectively, the vast majority of which relate to general liability claims. The recorded reserves include loss estimates related to both (i) existing claims and related claim expenses and (ii) IBNR and related claim expenses. Liabilities related to IBNR and related claim expenses represented approximately 70% and 74% of the total general liability reserves at December 31, 2016 and 2015, respectively. The actuarial analyses that determine the IBNR portion of reserves consider a variety of factors, including the frequency and severity of losses, which are based on our historical claims experience supplemented by industry data. The actuarial analyses of the reserves also consider historical third party recovery rates and claims management expenses. Because of the inherent uncertainty in estimating future losses related to these claims, actual costs could differ significantly from estimated costs. Based on the actuarial analyses performed, we believe the range of reasonably possible losses related to these claims is $750 million to $975 million. While this range represents our best estimate of our ultimate liability related to these claims, due to a variety of factors, including those factors described above, there can be no assurance that the ultimate costs realized by us will fall within this range.




In certain instances, we have the ability to recover a portion of our costs under various insurance policies.policies or from subcontractors or other third parties. Estimates of such amounts are recorded when recovery is considered probable. Our receivables from insurance carriers totaled $307.3$118.4 million and $362.7$153.0 million at December 31, 20162019 and 2015,2018, respectively. The insurance receivables relate to costs incurred or to be incurred to perform corrective repairs, settle claims with customers, and other costs related to the continued progression of both known and anticipated future construction defect claims that we believe to be insured related to previously closed homes. We believe collection of these insurance receivables is probable based on various factors, including the legal merits of our positions after review by legal counsel, favorable legal rulings received to date, the credit quality of our carriers, and our long history of collecting significant amounts of insurance reimbursements under similar insurance policies related to similar claims, including significant amounts funded by the above carriers under different policies.

While the outcome of these matters cannot be predicted with certainty, we do not believe that the resolution of such matters will have a material adverse impact on our results of operations, financial position, or cash flows.





ITEM 7A.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK


We are subject to market risk on our debt instruments primarily due to fluctuations in interest rates. We utilize both fixed-rate and variable-rate debt. For fixed-rate debt, changes in interest rates generally affect the fair value of the debt instrument but not our earnings or cash flows. Conversely, for variable-rate debt, changes in interest rates generally do not affect the fair value of the debt instrument but could affect our earnings and cash flows. Except in very limited circumstances, we do not have an obligation to prepay our debt prior to maturity. As a result, interest rate risk and changes in fair value should not have a significant impact on our fixed-rate debt until we are required or elect to refinance or repurchase such debt.


The following tables set forth the principal cash flows by scheduled maturity, weighted-average interest rates, and estimated fair value of our debt obligations as of December 31, 20162019 and 20152018 ($000’s omitted).
As of December 31, 2016 for the
Years ending December 31,
As of December 31, 2019 for the
Years ending December 31,
2017 2018 2019 2020 2021 Thereafter Total Fair
Value
2020 2021 2022 2023 2024 Thereafter Total Fair
Value
Rate-sensitive liabilities:                              
Fixed rate debt$134,482
 $
 $3,900
 $3,900
 $700,000
 $2,300,000
 $3,142,282
 $3,131,579
$21,327
 $447,712
 $10,295
 $
 $
 $2,300,000
 $2,779,334
 $3,152,046
Average interest rate7.12% % 5.00% 5.00% 4.25% 7.19% 5.58%  2.09% 4.17% 0.39% % % 5.90% 5.57%  
                              
Variable rate debt (a)
$331,621
 $
 $
 $
 $
 $
 $331,621
 $331,621
$326,573
 $
 $
 $
 $
 $
 $326,573
 $326,573
Average interest rate2.89% % % % % % 2.89%  3.59% % % % % % 3.59%  
                              
As of December 31, 2015 for the
Years ending December 31,
As of December 31, 2018 for the
Years ending December 31,
2016 2017 2018 2019 2020 Thereafter Total Fair
Value
2019 2020 2021 2022 2023 Thereafter Total Fair
Value
Rate-sensitive liabilities:                              
Fixed rate debt$487,485
 $128,296
 $
 $3,900
 $3,900
 $1,000,000
 $1,623,581
 $1,678,987
$24,088
 $9,968
 $706,720
 $
 $
 $2,300,000
 $3,040,776
 $2,898,606
Average interest rate6.24% 7.00% % 5.00% 5.00% 6.71% 6.57%  5.31% 3.81% 4.28% % % 5.90% 5.51%  
                              
Variable rate debt (a)
$267,877
 $500,000
 $
 $
 $
 $
 $767,877
 $767,877
$348,949
 $
 $
 $
 $
 $
 $348,949
 $348,948
Average interest rate2.65% 1.42% % % % % 1.85%  4.41% % % % % % 4.41%  


(a) Includes the Pulte Mortgage Repurchase Agreement and the Term Loan, which was retired in 2016. Does not includeAgreement. There were no borrowings outstanding under our Revolving Credit Facility under which there were no borrowings outstanding at either December 31, 20162019 or 2015.2018.






Derivative instruments and hedging activities


Pulte Mortgage is exposed to market risks from commitments to lend, movements in interest rates, and canceled or modified commitments to lend. A commitment to lend at a specific interest rate (an interest rate lock commitment) is a derivative financial instrument (interest rate is locked to the borrower). The interest rate risk continues through the loan closing and until the loan is sold to an investor. We are generally not exposed to variability in cash flows of derivative instruments for more than approximately 9060 days. In periods of rising interest rates, the length of exposure will generally increase due to customers locking in an interest rate sooner as opposed to letting the interest rate float. In periods of low or decreasing interest rates, the length of exposure will also generally increase as customers desire to lock before the possibility of rising rates.


In order to reduce these risks, we use other derivative financial instruments, principally cash forward placement contracts on mortgage-backed securities and whole loan investor commitments, to economically hedge the interest rate lock commitment. We generally enter into one of the aforementioned derivative financial instruments upon accepting interest rate lock commitments. Changes in the fair value of interest rate lock commitments and the other derivative financial instruments are recognized in Financial Services revenues. We do not use any derivative financial instruments for trading purposes.


At December 31, 20162019 and 2015,2018, residential mortgage loans available-for-sale had an aggregate fair value of $539.5$509.0 million and $442.7$461.4 million, respectively. At December 31, 20162019 and 2015,2018, we had aggregate interest rate lock commitments of $273.9$255.3 million and $208.2$285.0 million, respectively, which were originated at interest rates prevailing at the date of commitment. Unexpired forward contracts totaled $610.0$518.2 million and $525.0$511.0 million at December 31, 20162019 and 2015,2018, respectively, and


whole loan investor commitments totaled $157.6$200.7 million and $77.6$187.8 million, respectively, at such dates. Hypothetical changes in the fair values of our financial instruments arising from immediate parallel shifts in long-term mortgage rates would not be material to our financial results due to the offsetting nature in the movements in fair value of our financial instruments.


SPECIAL NOTES CONCERNING FORWARD-LOOKING STATEMENTS


As a cautionary note, except for the historical information contained herein, certain matters discussed in Item 2, 7, Management's Discussion and Analysis of Financial Condition and Results of Operations, and Item 3,7A, Quantitative and Qualitative Disclosures About Market Risk, are “forward-looking” statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements are subject to a number of risks, uncertainties and other factors that could cause our actual results, performance, prospects or opportunities, as well as those of the markets we serve or intend to serve, to differ materially from those expressed in, or implied by, these statements. You can identify these statements by the fact that they do not relate to matters of a strictly factual or historical nature and generally discuss or relate to forecasts, estimates or other expectations regarding future events. Generally, the words “believe,” “expect,” “intend,” “estimate,” “anticipate,” “plan,” “project,” “may,” “can,” “could,” “might,” "should"“should”, “will” and similar expressions identify forward-looking statements, including statements related to any impairment charge and the impacts or effects thereof, expected operating and performing results, planned transactions, planned objectives of management, future developments or conditions in the industries in which we participate and other trends, developments and uncertainties that may affect our business in the future.


Such risks, uncertainties and other factors include, among other things: interest rate changes and the availability of mortgage financing; competition within the industries in which we operate; the availability and cost of land and other raw materials used by us in our homebuilding operations; the impact of any changes to our strategy in responding to the cyclical nature of the industry, including any changes regarding our land positions and the levels of our land spend; the availability and cost of insurance covering risks associated with our businesses; shortages and the cost of labor; weather related slowdowns; slow growth initiatives and/or local building moratoria; governmental regulation directed at or affecting the housing market, the homebuilding industry or construction activities; uncertainty in the mortgage lending industry, including revisions to underwriting standards and repurchase requirements associated with the sale of mortgage loans; the interpretation of or changes to tax, labor and environmental laws;laws which could have a greater impact on our effective tax rate or the value of our deferred tax assets than we anticipate; economic changes nationally or in our local markets, including inflation, deflation, changes in consumer confidence and preferences and the state of the market for homes in general; legal or regulatory proceedings or claims; our ability to generate sufficient cash flow in order to successfully implement our capital allocation priorities; required accounting changes; terrorist acts and other acts of war; and other factors of national, regional and global scale, including those of a political, economic, business and competitive nature. See Item 1A – Risk Factors for a further discussion of these and other risks and uncertainties applicable to our businesses. We undertake no duty to update any forward-looking statement, whether as a result of new information, future events or changes in our expectations.

39





ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA


PULTEGROUP, INC.
CONSOLIDATED BALANCE SHEETS
December 31, 20162019 and 20152018
($000’s omitted, except per share data)
 

2016 20152019 2018
ASSETS      
Cash and equivalents$698,882
 $754,161
$1,217,913
 $1,110,088
Restricted cash24,366
 21,274
33,543
 23,612
Total cash, cash equivalents, and restricted cash723,248
 775,435
1,251,456
 1,133,700
House and land inventory6,770,655
 5,450,058
7,680,614
 7,253,353
Land held for sale31,728
 81,492
24,009
 36,849
Residential mortgage loans available-for-sale539,496
 442,715
508,967
 461,354
Investments in unconsolidated entities51,447
 41,267
59,766
 54,590
Other assets857,426
 893,345
895,686
 830,359
Intangible assets154,792
 110,215
124,992
 127,192
Deferred tax assets, net1,049,408
 1,394,879
170,107
 275,579
$10,178,200
 $9,189,406
$10,715,597
 $10,172,976
LIABILITIES AND SHAREHOLDERS’ EQUITY      
Liabilities:      
Accounts payable, including book overdrafts of $99,690 and $60,547 in 2016 and 2015, respectively$405,455
 $327,725
Accounts payable, including book overdrafts of $51,827 and $54,381 at December 31, 2019 and 2018, respectively$435,916
 $352,029
Customer deposits187,891
 186,141
294,427
 254,624
Accrued and other liabilities1,448,994
 1,516,783
1,399,368
 1,360,483
Income tax liabilities34,860
 57,050
36,093
 11,580
Financial Services debt331,621
 267,877
326,573
 348,412
Term loan
 498,423
Senior notes3,110,016
 1,576,082
Notes payable2,765,040

3,028,066
Total liabilities5,518,837
 4,430,081
5,257,417
 5,355,194
Shareholders’ equity:      
Preferred shares, $0.01 par value; 25,000,000 shares authorized, none issued$
 $
$
 $
Common shares, $0.01 par value; 500,000,000 shares authorized, 319,089,720 and 349,148,351 shares issued and outstanding at December 31, 2016 and 2015, respectively3,191
 3,491
Common shares, $0.01 par value; 500,000,000 shares authorized, 270,235,297 and 277,109,507 shares issued and outstanding at December 31, 2019 and 2018, respectively2,702
 2,771
Additional paid-in capital3,116,490
 3,093,802
3,235,149
 3,201,427
Accumulated other comprehensive loss(526) (609)(245) (345)
Retained earnings1,540,208
 1,662,641
2,220,574
 1,613,929
Total shareholders’ equity4,659,363
 4,759,325
5,458,180
 4,817,782
$10,178,200
 $9,189,406
$10,715,597
 $10,172,976




See Notes to Consolidated Financial Statements.



40





PULTEGROUP, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
For the years ended December 31, 20162019, 20152018, and 20142017
(000’s omitted, except per share data)
 
2016 2015 20142019 2018 2017
Revenues:          
Homebuilding          
Home sale revenues$7,451,315
 $5,792,675
 $5,662,171
$9,915,705
 $9,818,445
 $8,323,984
Land sale revenues36,035
 48,536
 34,554
Land sale and other revenues62,821
 164,504
 61,542
7,487,350
 5,841,211
 5,696,725
9,978,526
 9,982,949
 8,385,526
Financial Services181,126
 140,753
 125,638
234,431
 205,382
 192,160
Total revenues7,668,476
 5,981,964
 5,822,363
10,212,957
 10,188,331
 8,577,686
          
Homebuilding Cost of Revenues:          
Home sale cost of revenues(5,587,974) (4,235,945) (4,149,674)(7,628,700) (7,540,937) (6,461,152)
Land sale cost of revenues(32,115) (35,858) (23,748)(56,098) (126,560) (134,449)
(5,620,089) (4,271,803) (4,173,422)(7,684,798) (7,667,497) (6,595,601)
          
Financial Services expenses(108,573) (82,047) (71,057)(130,770) (147,422) (119,289)
Selling, general, and administrative expenses(957,150) (794,728) (861,390)(1,044,337) (1,012,023) (891,581)
Other expense, net(48,814) (17,363) (26,736)(13,476) (13,849) (32,387)
Income before income taxes933,850
 816,023
 689,758
1,339,576
 1,347,540
 938,828
Income tax expense(331,147) (321,933) (215,420)(322,876) (325,517) (491,607)
Net income$602,703
 $494,090
 $474,338
$1,016,700
 $1,022,023
 $447,221

 
 

 
 
Net income per share:          
Basic$1.76
 $1.38
 $1.27
$3.67
 $3.56
 $1.45
Diluted$1.75
 $1.36
 $1.26
$3.66
 $3.55
 $1.44
Cash dividends declared$0.36
 $0.33
 $0.23
$0.45
 $0.38
 $0.36
          
Number of shares used in calculation:          
Basic339,747
 356,576
 370,377
274,495
 283,578
 305,089
Effect of dilutive securities2,376
 3,217
 3,725
802
 1,287
 1,725
Diluted342,123
 359,793
 374,102
275,297
 284,865
 306,814













See Notes to Consolidated Financial Statements.

41





PULTEGROUP, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
For the years ended December 31, 20162019, 20152018, and 20142017
($000’s omitted)
 


2016 2015 20142019 2018 2017
Net income$602,703
 $494,090
 $474,338
$1,016,700
 $1,022,023
 $447,221
          
Other comprehensive income, net of tax:          
Change in value of derivatives83
 81
 105
100
 100
 81
Other comprehensive income83
 81
 105
100
 100
 81
          
Comprehensive income$602,786
 $494,171
 $474,443
$1,016,800
 $1,022,123
 $447,302








See Notes to Consolidated Financial Statements.







42





PULTEGROUP, INC.
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY
For the years ended December 31, 20162019, 20152018, and 20142017
(000’s omitted, except per share data)omitted)


Common Shares 
Additional
Paid-in
Capital
 
Accumulated
Other
Comprehensive
Income
(Loss)
 
Retained
Earnings
(Accumulated
Deficit)
 TotalCommon Shares 
Additional
Paid-in
Capital
 
Accumulated
Other
Comprehensive
Income
(Loss)
 
Retained
Earnings
 Total
Shares $ Shares $ 
Shareholders' Equity, January 1, 2014381,300
 $3,813
 $3,052,016
 $(795) $1,593,918
 $4,648,952
Shareholders' Equity, December 31, 2016319,090
 $3,191
 $3,116,490
 $(526) $1,540,208
 $4,659,363
Cumulative effect of accounting change (see Note 1)

 
 (406) 
 18,644
 18,238
Stock option exercises1,422
 14
 15,613
 
 
 15,627
2,352
 24
 27,696
 
 
 27,720
Share issuances, net of cancellations(43) 
 
 
 
 
Share issuances1,008
 13
 3,555
 
 
 3,568
Dividends declared
 
 72
 
 (86,442) (86,370)
 
 
 
 (110,046) (110,046)
Share repurchases(13,220) (132) 
 
 (252,887) (253,019)(35,698) (360) 
 
 (909,971) (910,331)
Cash paid for shares withheld for taxes
 
 
 
 (5,995) (5,995)
Share-based compensation
 
 13,786
 
 26
 13,812

 
 24,207
 
 
 24,207
Excess tax benefits (deficiencies) from share-based compensation
 
 (8,491) 
 
 (8,491)
Net income
 
 
 
 474,338
 474,338

 
 
 
 447,221
 447,221
Other comprehensive income
 
 
 105
 
 105

 
 
 81
 
 81
Shareholders' Equity, December 31, 2014369,459
 $3,695
 $3,072,996
 $(690) $1,728,953
 $4,804,954
Shareholders' Equity, December 31, 2017286,752
 $2,868
 $3,171,542
 $(445) $980,061
 $4,154,026
Cumulative effect of accounting change (see Note 1)

 
 
 
 22,411
 22,411
Stock option exercises904
 9
 10,525
 
 
 10,534
605
 6
 6,549
 
 
 6,555
Share issuances, net of cancellations428
 4
 7,420
 
 

 7,424
Share issuances1,210
 12
 3,475
 
 
 3,487
Dividends declared
 
 8
 
 (117,881) (117,873)
 
 
 
 (108,489) (108,489)
Share repurchases(21,642) (217) 
 
 (442,521) (442,738)(11,457) (115) 
 
 (294,451) (294,566)
Cash paid for shares withheld for taxes
 
 (284) 
 (7,626) (7,910)
Share-based compensation
 
 16,888
 
 
 16,888

 
 20,145
 
 
 20,145
Excess tax benefits (deficiencies) from share-based compensation
 
 (14,035) 
 
 (14,035)
Net income
 
 
 
 494,090
 494,090

 
 
 
 1,022,023
 1,022,023
Other comprehensive income
 
 
 81
 
 81

 
 
 100
 
 100
Shareholders' Equity, December 31, 2015349,149
 $3,491
 $3,093,802
 $(609) $1,662,641
 $4,759,325
Shareholders' Equity, December 31, 2018277,110
 $2,771
 $3,201,427
 $(345) $1,613,929
 $4,817,782
Stock option exercises498
 5
 5,840
 
 
 5,845
547
 5
 6,394
 
 
 6,399
Share issuances, net of cancellations530
 5
 8,851
 
 
 8,856
Share issuances1,013
 10
 5,790
 
 
 5,800
Dividends declared
 
 
 
 (122,240) (122,240)
 
 
 
 (124,356) (124,356)
Share repurchases(31,087) (310) 
 
 (602,896) (603,206)(8,435) (84) 
 
 (274,249) (274,333)
Cash paid for shares withheld for taxes
 
 
 
 (11,450) (11,450)
Share-based compensation
 
 18,626
 
 
 18,626

 
 21,538
 
 
 21,538
Excess tax benefits (deficiencies) from share-based compensation
 
 (10,629) 
 
 (10,629)
Net income
 
 
 
 602,703
 602,703

 
 
 
 1,016,700
 1,016,700
Other comprehensive income
 
 
 83
 
 83


 
 
 100
 
 100
Shareholders' Equity, December 31, 2016319,090
 $3,191
 $3,116,490
 $(526) $1,540,208
 $4,659,363
Shareholders' Equity, December 31, 2019270,235
 $2,702
 $3,235,149
 $(245) $2,220,574
 $5,458,180
See Notes to Consolidated Financial Statements.

43





PULTEGROUP, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
For the years ended December 31, 20162019, 20152018, and 20142017
($000’s omitted)
2016 2015 20142019 2018 2017
Cash flows from operating activities:          
Net income$602,703
 $494,090
 $474,338
$1,016,700
 $1,022,023
 $447,221
Adjustments to reconcile net income to net cash from operating activities:          
Deferred income tax expense334,787
 311,699
 223,769
105,438
 362,777
 422,307
Write-down of land and deposits and pre-acquisition costs19,357
 11,467
 11,168
Land-related charges27,101
 99,446
 191,913
Depreciation and amortization54,007
 46,222
 39,864
53,999
 49,429
 50,998
Share-based compensation expense22,228
 24,752
 29,292
28,368
 28,290
 33,683
Loss on debt retirements657
 
 8,584
4,927
 76
 
Other, net1,614
 (4,865) (2,566)1,155
 (3,688) (1,789)
Increase (decrease) in cash due to:          
Inventories(897,092) (917,298) (337,939)(237,741) (50,362) (569,030)
Residential mortgage loans available-for-sale(99,527) (104,609) (53,734)(48,261) 107,330
 (33,009)
Other assets(45,721) (175,150) (46,249)(15,125) (64,174) 55,099
Accounts payable, accrued and other liabilities75,257
 (23,898) (38,646)140,984
 (101,400) 65,687
Net cash provided by (used in) operating activities68,270
 (337,590) 307,881
1,077,545
 1,449,747
 663,080
Cash flows from investing activities:          
Capital expenditures(39,295) (45,440) (48,790)(58,119) (59,039) (32,051)
Investment in unconsolidated subsidiaries(14,539) (454) (9)
Cash used for business acquisition(430,458) 
 (82,419)
Investments in unconsolidated entities(9,515) (1,000) (23,037)
Business acquisition(163,724) 
 
Other investing activities, net13,100
 11,330
 8,605
5,129
 18,097
 4,846
Net cash used in investing activities(471,192) (34,564) (122,613)
Net cash provided by (used in) investing activities(226,229) (41,942) (50,242)
Cash flows from financing activities:          
Proceeds from debt issuance1,995,937
 498,087
 
Repayments of debt(986,919) (239,193) (250,631)
Debt issuance costs
 (8,164) 
Repayments of notes payable(309,985) (82,775) (134,747)
Borrowings under revolving credit facility619,000
 125,000
 

 1,566,000
 2,720,000
Repayments under revolving credit facility(619,000) (125,000) 

 (1,566,000) (2,720,000)
Financial Services borrowings63,744
 127,636
 34,577
Financial Services borrowings (repayments), net(21,841) (89,393) 106,183
Stock option exercises5,845
 10,535
 15,627
6,399
 6,555
 27,720
Share repurchases(603,206) (442,738) (253,019)(274,333) (294,566) (910,331)
Cash paid for shares withheld for taxes(11,450) (7,910) (5,995)
Dividends paid(124,666) (115,958) (75,646)(122,350) (104,020) (112,748)
Net cash provided by (used in) financing activities350,735
 (161,631) (529,092)(733,560) (580,273) (1,029,918)
Net increase (decrease)(52,187) (533,785) (343,824)117,756
 827,532
 (417,080)
Cash, cash equivalents, and restricted cash at beginning of period775,435
 1,309,220
 1,653,044
1,133,700
 306,168
 723,248
Cash, cash equivalents, and restricted cash at end of period$723,248
 $775,435
 $1,309,220
$1,251,456
 $1,133,700
 $306,168
          
Supplemental Cash Flow Information:          
Interest paid (capitalized), net$(26,538) $(4,193) $(4,561)$5,605
 $557
 $(942)
Income taxes paid (refunded), net$2,743
 $(5,654) $1,030
Income taxes paid, net$137,119
 $89,204
 $14,875


See Notes to Consolidated Financial Statements.

44





PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


1. Summary of significant accounting policies


Basis of presentation


PulteGroup, Inc. is one of the largest homebuilders in the U.S., and our common shares trade on the New York Stock Exchange under the ticker symbol “PHM”. Unless the context otherwise requires, the terms "PulteGroup", the "Company", "we", "us", and "our" used herein refer to PulteGroup, Inc. and its subsidiaries. While our subsidiaries engage primarily in the homebuilding business, we also have mortgage banking operations, conducted principally through Pulte Mortgage LLC (“Pulte Mortgage”), and title and insurance brokerage operations.


The consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles and include the accounts of PulteGroup, Inc. and all of its direct and indirect subsidiaries and variable interest entities in which PulteGroup, Inc. is deemed to be the primary beneficiary. All significant intercompany accounts, transactions, and balances have been eliminated in consolidation.


Business acquisitions


WeIn April 2019, we acquired substantially all of thecertain assets of JW Homes ("Wieland") in January 2016, for $430.5 million in cash and the assumption of certain payables related to such assets. The acquired net assets wereAmerican West, located in Atlanta, Charleston, Charlotte, Nashville, and Raleigh, andLas Vegas, Nevada, for $163.7 million. The assets acquired included approximately 7,0001,200 finished lots including 375 homes in inventory, and control of approximately 1,3002,300 additional lots through land option contracts. We also assumed a sales order backlog of 317 homes.agreements. The acquired net assets were recorded at their estimated fair values, and resulted in goodwill of $40.4including $12.0 million and separately identifiable intangible assets of $18.0 million comprised ofassociated with the John Wieland Homes and NeighborhoodsAmerican West tradename, which is being amortized over a 20-year life. The acquisition of these assets was not material to our results of operations or financial condition.


WeIn January 2020, we acquired certain real estate assets from Dominion Homessubstantially all of the operations of Innovative Construction Group, an offsite construction framing company located in August 2014 for $82.4 million in cash and the assumption of certain payables relatedJacksonville, Florida. This acquisition is not expected to such assets. The net assets acquired were located primarily in Columbus, Ohio, and Louisville, Kentucky, and included approximately 8,200 lots, including approximately 400 homes in inventory and control of approximately 900 lots through land option contracts. We also assumedhave a sales order backlog of 622 homes. The acquired net assets were recorded at their estimated fair values. The acquisition of these assets was not material toimpact on our results of operations or financial condition.


Use of estimates


The preparation of financial statements in conformity with U.S. generally accepted accounting principles requires management to make estimates and assumptions that affect the amounts reported in the financial statements and accompanying notes. Actual results could differ from those estimates.


Reclassifications


In January 2016, we adopted Accounting Standards Update ("ASU") 2015-03, “Interest - Imputation of Interest,” which changes the presentation of debt issuance costs in the balance sheet from an asset to a direct reduction of the carrying amount of the related debt. The adoption of this guidance resulted in the reclassification of applicable unamortized debt issuance costs from other assets to senior notes and term loan. See Note 6.

In December 2016, we early adopted ASU 2016-18, “Statement of Cash Flows (Topic 230): Restricted Cash” that requires the statement of cash flows to explain the change during the period in the total of cash, cash equivalents, and amounts described as restricted cash or restricted cash equivalents. Restricted cash and restricted cash equivalents are included with cash and cash equivalents when reconciling the beginning-of-period and end-of-period total amounts shown on the statement of cash flows.
Effective with our fourth quarter 2016 reporting, we reclassified our unbilled insurance receivables to other assets from accrued and other liabilities. Additionally, we reclassified sales commissions expense from home sale cost of revenues to selling, general, and administrative expenses in order to be more consistent with a majority of our peers. This

PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


had the effect of reducing home sale cost of revenues while increasing selling, general, and administrative expenses by the amount of sales commissions, which totaled $268.3 million, $204.9 million, and $193.6 million, or 3.6 percent, 3.5 percent, and 3.4 percent of home sale revenues, for the years ended December 31, 2016, 2015, and 2014, respectively.

AllCertain prior period amounts have been reclassified to conform to the current year presentation.


Subsequent events


We evaluated subsequent events up until the time the financial statements were filed with the Securities and Exchange Commission ("SEC").


Cash and equivalents


Cash and equivalents include institutional money market investments and time deposits with a maturity of three months or less when acquired. Cash and equivalents at December 31, 20162019 and 20152018 also included $66.5$6.2 million and $27.5$40.9 million,, respectively, of cash from home closings held in escrow for our benefit, typically for less than five days, which are considered deposits in-transit.


Restricted cash


We maintain certain cash balances that are restricted as to their use, including customer deposits on home sales that are temporarily restricted by regulatory requirements until title transfers to the homebuyer. Total cash, cash equivalents, and restricted cash includes restricted cash balances of $24.4$33.5 million and $21.3$23.6 million at December 31, 20162019 and 2015,2018, respectively.


45


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


Investments in unconsolidated entities


We have investments in a number of unconsolidated entities, including joint ventures, with independent third parties. The equity method of accounting is used for unconsolidated entities over which we have significant influence; generally this represents ownership interests of at least 20% and not more than 50%. Under the equity method of accounting, we recognize our proportionate share of the earnings and losses of these entities. Certain of these entities sell land to us. We defer the recognition of profits from such activities until the time we ultimately sell the related land.


We evaluate our investments in unconsolidated entities for recoverability in accordance with Accounting Standards Codification (“ASC”) 323, “Investments – Equity Method and Joint Ventures” (“ASC 323”). If we determine that a loss in the value of the investment is other than temporary, we write down the investment to its estimated fair value. Any such losses are recorded to equity in (earnings) loss of unconsolidated entities.entities, which is reflected in other expense, net. Due to uncertainties in the estimation process and the significant volatility in demand for new housing, actual results could differ significantly from such estimates. See Note 54.


Intangible assets


Goodwill, which represents the cost of acquired businesses in excess of the fair value of the net assets of such businesses at the acquisition date, was recorded as the result of the Wieland acquisition and totaled $40.4 million at December 31, 2016.2019 and 2018. We assess goodwill for impairment annually in the fourth quarter and if events or changes in circumstances indicate the carrying amount may not be recoverable.


Intangible assets also includesinclude tradenames acquired in connection with the 2016 acquisitionacquisitions and totaled $84.6 million, net of Wieland, the 2009 acquisitionaccumulated amortization of Centex Corporation ("Centex"),$204.4 million, at December 31, 2019, and the 2001 acquisition$86.8 million, net of Del Webb Corporation, allaccumulated amortization of which$190.2 million, at December 31, 2018. Such tradenames are generally being amortized over 20-year lives. The acquired cost and accumulated amortization of our tradenames were $277.0 million and $162.6 million, respectively, at December 31, 2016, and $259.0 million and $148.8 million, respectively, at December 31, 2015. Amortization expense totaled $14.2 million in 2019 and $13.8 million $12.9 millionin 2018 and $13.0 million in 2016, 2015, and 2014,2017, respectively, and is expected tobe $13.8$14.4 million in 2020, $11.0 million in 2021 and $6.3 million each of the next five years.year from 2022 - 2024. The ultimate realization of these assets is dependent upon the future cash flows and benefits that we expect to generate from their use. We assess tradenames for impairment if events or changes in circumstances indicate the carrying amount may not be recoverable.


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)



Property and equipment net, and depreciation


Property and equipment are recorded at cost. Maintenance and repair costs are expensed as incurred. Depreciation is computed by the straight-line method based upon estimated useful lives as follows: model home furniture - two years; office furniture and equipment - three3 to ten10 years; and leasehold improvements - life of the lease.lease; software and hardware - 3 to 5 years; model park improvements and furnishings - 1 to 5 years. Property and equipment are included in other assets and totaled $77.4$111.7 million net of accumulated depreciation of $192.9$218.9 million at December 31, 20162019 and $86.3$92.9 million net of accumulated depreciation of $185.8$209.3 million at December 31, 2015.2018. Depreciation expense totaled $40.2$39.8 million, $33.3$35.6 million, and $26.8$37.2 million in 2016, 2015,2019, 2018, and 2014,2017, respectively.


Advertising costs


Advertising costs are expensed to selling, general, and administrative expense as incurred and totaled $50.7$53.9 million, $45.3$51.0 million, and $41.8$45.0 million, in 2016, 2015,2019, 2018, and 2014,2017, respectively.


Employee benefits


We maintain a defined contribution retirement plansplan that covercovers substantially all of our employees. Company contributions to the plansplan totaled $14.6$19.1 million, $12.6$17.9 million, and $12.1$15.7 million in 2016, 2015,2019, 2018, and 20142017, respectively.



46


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


Other expense, net


Other expense, net consists of the following ($000’s omitted):
 2019 2018 2017
Write-offs of deposits and pre-acquisition costs (Note 2)
$(13,116) $(16,992) $(11,367)
Amortization of intangible assets (Note 1)
(14,200) (13,800) (13,800)
Loss on debt retirement (Note 5)
(4,927) (76) 
Interest income16,739
 7,593
 2,537
Interest expense(584) (618) (503)
Equity in earnings (loss) of unconsolidated entities (Note 4) (a)
747
 2,690
 (1,985)
Miscellaneous, net1,865
 7,354
 (7,269)
Total other expense, net$(13,476) $(13,849) $(32,387)

 2016 2015 2014
Write-offs of deposits and pre-acquisition costs (Note 3)
$17,157
 $5,021
 $6,099
Loss on debt retirements (Note 6)
657
 
 8,584
Lease exit and related costs (a)
11,643
 2,463
 9,609
Amortization of intangible assets (Note 1)
13,800
 12,900
 13,033
Equity in (earnings) loss of unconsolidated entities (Note 5)
(8,337) (7,355) (8,226)
Interest income(3,236) (3,107) (4,632)
Interest expense686
 788
 849
Miscellaneous, net (b)
16,444
 6,653
 1,420
Total other expense, net$48,814
 $17,363
 $26,736


(a)
Lease exit and related costs for 2016 resulted from actions taken to reduce overheads and the substantial completionIncludes an $8.0 million impairment of our corporate headquarters relocation from Michigan to Georgia, which beganan investment in 2013an unconsolidated entity in 2017 (see Note 2). Costs for 2015 and 2014 are primarily attributable to those same relocation efforts.
(b)
Miscellaneous, net includes a charge of $15.0 million in 2016 related to the settlement of a disputed land transaction and a charge of $20.0 million in 2015 resulting from the Applecross matter (see Note 12).


Earnings per share


Basic earnings per share is computed by dividing income available to common shareholders (the “Numerator”) by the weighted-average number of common shares, adjusted for unvested shares, (the “Denominator”) for the period. Computing diluted earnings per share is similar to computing basic earnings per share, except that the Denominator is increased to include the dilutive effects of stock options, unvested restricted shares and share units, and other potentially dilutive instruments. Any stock options that have an exercise price greater than the average market price of our common shares are considered anti-dilutive and excluded from the diluted earnings per share calculation. Our earnings per share excluded 1.8 million, 3.9 million,Anti-dilutive shares were immaterial in 2019, 2018 and 6.6 million potentially dilutive instruments in 2016, 2015, and 2014, respectively.2017.


In accordance with ASC 260 "Earnings Per Share" ("ASC 260"), the two-class method determines earnings per share for each class of common share and participating securities according to an earnings allocation formula that adjusts the Numerator for dividends or dividend equivalents and participation rights in undistributed earnings. Unvested share-based payment awards that contain non-forfeitable rights to dividends or dividend equivalents are participating securities and, therefore, are included in computing earnings per share pursuant to the two-class method. Our outstanding restricted

PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


share awards, restricted share units and deferred shares are considered participating securities. The following table presents a reconciliation of the numerator used in our earnings per common share (000's omitted, except per share data)calculation ($000's omitted):


 December 31, 2019 December 31, 2018 December 31, 2017
Numerator:     
Net income$1,016,700
 $1,022,023
 $447,221
Less: earnings distributed to participating securities(1,228) (1,208) (1,192)
Less: undistributed earnings allocated to participating securities(9,143) (9,984) (3,380)
Numerator for basic earnings per share$1,006,329
 $1,010,831
 $442,649
Add: undistributed earnings allocated to participating securities9,143
 9,984
 3,380
Less: undistributed earnings reallocated to participating securities(9,117) (9,939) (3,361)
Numerator for diluted earnings per share$1,006,355
 $1,010,876
 $442,668

 December 31, 2016 December 31, 2015 December 31, 2014
Numerator:     
Net income$602,703
 $494,090
 $474,338
Less: earnings distributed to participating securities(1,100) (755) (583)
Less: undistributed earnings allocated to participating securities(3,622) (2,448) (2,668)
Numerator for basic earnings per share$597,981
 $490,887
 $471,087
Add back: undistributed earnings allocated to participating securities3,622
 2,448
 2,668
Less: undistributed earnings reallocated to participating securities(3,602) (2,429) (2,643)
Numerator for diluted earnings per share$598,001
 $490,906
 $471,112
      
Denominator:     
Basic shares outstanding339,747
 356,576
 370,377
Effect of dilutive securities2,376
 3,217
 3,725
Diluted shares outstanding342,123
 359,793
 374,102
      
Earnings per share:     
Basic$1.76
 $1.38
 $1.27
Diluted$1.75
 $1.36
 $1.26


Share-based compensation


We measure compensation cost for restricted shares and restricted share units at fair valueshare-based compensation on the grant date. Fair value for restricted share units is determined based on the quoted price of our common shares on the grant date. We recognize compensation expense for restricted shares and restricted share units, the majority of which cliff vest at the end of three years, ratably over the vesting period. For share-based awards containing performance conditions, we recognize compensation expense ratably over the vesting period when it is

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


probable that the stated performance targets will be achieved and record cumulative adjustments in the period in which estimates change. Compensation expense related to our share-based awards is included in selling, general, and administrative expense, except for a small portion recognized in Financial Services expenses. See Note 87.


Income taxes


The provision for income taxes is calculated using the asset and liability method, under which deferred tax assets and liabilities are recognized by identifying the temporary differences arising from the different treatment of items for tax and accounting purposes. In assessing the realizability of deferred tax assets, we consider whether it is more likely than not that some portion or all of the deferred tax assets will not be realized. The ultimate realization of deferred tax assets is primarily dependent upon the generation of future taxable income. In determining the future tax consequences of events that have been recognized in the financial statements or tax returns, judgment is required. Differences between the anticipated and actual outcomes of these future tax consequences could have a material impact on our consolidated results of operations or financial position.
    
Unrecognized tax benefits represent the difference between tax positions taken or expected to be taken in a tax return and the benefits recognized for financial statement purposes. We follow the provisions of ASC 740 “Income Taxes” (“ASC 740”), which prescribes a minimum recognition threshold a tax position is required to meet before being recognized in the financial statements. Significant judgment is required to evaluate uncertain tax positions. Our evaluations

PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


of tax positions consider a variety of factors, including changes inrelevant facts orand circumstances, changes inapplicable tax law, correspondence with taxing authorities, and effective settlements of audit issues. Changes in the recognition or measurement of uncertain tax positions could result in material increases or decreases in income tax expense (benefit) in the period in which the change is made. Interest and penalties related to unrecognized tax benefits are recognized as a component of income tax expense (benefit). See Note 98.


Homebuilding revenueRevenue recognition


Homebuilding revenueHome sale revenues - Home sale revenues and related profit are generally recognized when title to and possession of the propertyhome are transferred to the buyer. In situations wherebuyer at the buyer’s financinghome closing date. Our performance obligation to deliver the agreed-upon home is originated by Pulte Mortgagegenerally satisfied at the home closing date. Home sale contract assets consist of cash from home closings held in escrow for our benefit, typically for less than five days, which are considered deposits in-transit and classified as cash. Contract liabilities include customer deposit liabilities related to sold but undelivered homes, which totaled $294.4 million and $254.6 million at December 31, 2019 and 2018, respectively. Substantially all of our home sales are scheduled to close and be recorded to revenue within one year from the buyer has not made an adequate initialdate of receiving a customer deposit. See Note 11 for information on warranties and related obligations.

Land sale revenues - We periodically elect to sell parcels of land to third parties in the event such assets no longer fit into our strategic operating plans or continuing investment,are zoned for commercial or other development. Land sales are generally outright sales of specified land parcels with cash consideration due on the profit on such saleclosing date, which is deferred untilgenerally when performance obligations are satisfied.

Financial services revenues - Loan origination fees, commitment fees, and direct loan origination costs are recognized as incurred. Expected gains and losses from the sale of residential mortgage loans and their related servicing rights are included in the relatedmeasurement of written loan to a third-party investor has been completed. If there is a loss on the sale of the property, the loss on such sale is recognizedcommitments that are accounted for at fair value through Financial Services revenues at the time of closing. The amountcommitment. Subsequent changes in the fair value of such deferred profits was not materialthese loans are reflected in Financial Services revenues as they occur. Interest income is accrued from the date a mortgage loan is originated until the loan is sold. Mortgage servicing fees represent fees earned for servicing loans for various investors. Servicing fees are based on a contractual percentage of the outstanding principal balance and are credited to income when related mortgage payments are received or the sub-servicing fees are earned.

Revenues associated with our title operations are recognized as closing services are rendered and title insurance policies are issued, both of which generally occur as each home is closed. Insurance brokerage commissions relate to commissions on home and other insurance policies placed with third party carriers through various agency channels. Our performance obligations for policy renewal commissions are considered satisfied upon issuance of the initial policy, and related contract assets for estimated future renewal commissions are included in other assets and totaled $35.1 million and $30.8 million at either December 31, 2016 or 2015.2019 and 2018, respectively. Contract assets totaling $27.7 million were recognized on January 1, 2018, in conjunction with the adoption of Accounting Standards Codification ("ASC") 606, "Revenue from Contracts with Customers" ("ASC 606"). Refer to "New accounting pronouncements" within Note 1 for further discussion.


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)



Sales incentives


When sales incentives involve a discount on the selling price of the home, we record the discount as a reduction of revenue at the time of house closing. If the sales incentive requires us to provide a free product or service to the customer, the cost of the free product or service is recorded as cost of revenues at the time of house closing. This includes the cost related to optional upgrades and seller-paid financing costs, closing costs, homeowners’ association fees, or merchandise.


Inventory and cost of revenues


Inventory is stated at cost unless the carrying value is determined to not be recoverable, in which case the affected inventory is written down to fair value. Cost includes land acquisition, land development, and home construction costs, including interest, real estate taxes, and certain direct and indirect overhead costs related to development and construction. For those communities for which construction and development activities have been idled, applicable interest and real estate taxes are expensed as incurred. Land acquisition and development costs are allocated to individual lots using an average lot cost determined based on the total expected land acquisition and development costs and the total expected home closings for the community. The specific identification method is used to accumulate home construction costs.


We capitalize interest cost into homebuilding inventories. Each layer of capitalized interest is amortized over a period that approximates the average life of communities under development. Interest expense is allocated over the period based on the timing of home closings.


Cost of revenues includes the construction cost, average lot cost, estimated warranty costs, and closing costs applicable to the home. Sales commissions are classified within selling, general, and administrative expenses. The construction cost of the home includes amounts paid through the closing date of the home, plus an accrual for costs incurred but not yet paid. Total community land acquisition and development costs are based on an analysis of budgeted costs compared with actual costs incurred to date and estimates to complete. The development cycles for our communities range from under one year to in excess of ten years for certain master planned communities. Adjustments to estimated total land acquisition and development costs for the community affect the amounts costed for the community’s remaining lots.
    
We test inventory for impairment when events and circumstances indicate that the undiscounted cash flows estimated to be generated by the community aremay be less than its carrying amount. Such indicators include gross margins or sales paces significantly below expectations, construction costs or land development costs significantly in excess of budgeted amounts, significant delays or changes in the planned development or strategy for the community, and other known qualitative factors. Communities that demonstrate potential impairment indicators are tested for impairment by comparing the expected undiscounted cash flows for the community to its carrying value. For those communities whose carrying values exceed the expected undiscounted cash flows, we estimate the fair value of the community, and impairment charges are recorded if the fair value of the community's inventory is less than its carrying value. See Note 2.


We generally determine the fair value of a community's inventory using a combination of discounted cash flow models and market comparable transactions, where available. These estimated cash flows are significantly impacted by estimates related to expected average selling prices, expected sales paces, expected land development and construction timelines, and anticipated land development, construction, and overhead costs. The assumptions used in the discounted cash flow models are specific to each community. Our evaluations for impairments are based on our best estimates of the future cash flows

PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


for our communities. Due to uncertainties in the estimation process, the significant volatility in demand for new housing, the long life cycles of many communities, and potential changes in our strategy related to certain communities, actual results could differ significantly from such estimates. See Note 3.

Land held for sale


We periodically elect to sell parcels of land to third parties in the event such assets no longer fit into our strategic operating plans or are zoned for commercial or other development. Land held for sale is recorded at the lower of cost or fair value less costs to sell. In determining the value of land held for sale, we consider recent offers received, prices for land in recent comparable sales transactions, and other factors. We record net realizable value adjustments for land held for sale within Homebuilding land sale cost of revenues. See Note 32.


Land option agreements


We enter into land option agreements in order to procure land for the construction of homes in the future. Pursuant to these land option agreements, we generally provide a deposit to the seller as consideration for the right to purchase land at different times in the future, usually at predetermined prices. Such contracts enable us to defer acquiring portions of properties owned by third parties or unconsolidated entities until we have determined whether and when to exercise our option, which reducesmay serve to reduce our financial risks associated with long-term land holdings. Option deposits and pre-acquisition costs (such as environmental testing, surveys, engineering, and entitlement costs) are capitalized if the costs are directly identifiable with the land under option, the costs would be capitalized if we owned the land, and acquisition of the property is probable. Such costs are reflected in other assets and are reclassified to inventory upon taking title to the land. We write off deposits and pre-acquisition costs when it becomes probable that we will not go forward with the project or recover the capitalized costs. Such

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PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


decisions take into consideration changes in local market conditions, the timing of required land purchases, the availability and best use of necessary incremental capital, and other factors. We record any such write-offs of deposits and pre-acquisition costs within other expense, net.  See Note 32.


If an entity holding the land under option is a variable interest entity (“VIE”), our deposit represents a variable interest in that entity. NoNaN VIEs required consolidation at either December 31, 20162019 or 20152018 because we determined that we were not the primary beneficiary. Our maximum exposure to loss related to these VIEs is generally limited to our deposits and pre-acquisition costs under the applicable land option agreements. The following provides a summary of our interests in land option agreements ($000’s omitted):
 December 31, 2019 December 31, 2018
 Deposits and
Pre-acquisition
Costs
 Remaining Purchase
Price
 Deposits and
Pre-acquisition
Costs
 Remaining Purchase
Price
Land options with VIEs$123,775
 $1,466,585
 $90,717
 $1,079,507
Other land options175,662
 1,755,377
 127,851
 1,522,903
 $299,437
 $3,221,962
 $218,568
 $2,602,410

 December 31, 2016 December 31, 2015
 Deposits and
Pre-acquisition
Costs
 Remaining Purchase
Price
 Deposits and
Pre-acquisition
Costs
 Remaining Purchase
Price
Land options with VIEs$68,527
 $849,901
 $77,641
 $1,064,506
Other land options126,909
 1,252,662
 84,478
 981,687
 $195,436
 $2,102,563
 $162,119
 $2,046,193


Warranty liabilities
Start-up costs

Costs and expenses associated with opening new communities are expensed to selling, general, and administrative expenses as incurred.

Allowance for warranties

Home purchasersbuyers are provided with a limited warranty against certain building defects, including a one-year comprehensive limited warranty and coverage for certain other aspects of the home's construction and operating systems for periods of up to (and in limited instances exceeding) 10 years. We estimate the costs to be incurred under these warranties and record a liability in the amount of such costs at the time revenue is recognized.recognized (see Note 11).


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)



Self-insured risks


We maintain, and require the majority of our subcontractors to maintain, general liability insurance coverage, including coverage for certain construction defects. We also maintain builders' risk, property, errors and omissions, workers compensation, and other business insurance coverage. These insurance policies protect us against a portion of the risk of loss from claims, subject to certain self-insured per occurrence and aggregate retentions, deductibles, and available policy limits. However, we retain a significant portion of the overall risk for such claims. We reserve for these costs on an undiscounted basis at the time revenue is recognized for each home closing and evaluate the recorded liabilities based on actuarial analyses of our historical claims, which include estimates of claims incurred but not yet reported. Adjustments to estimated reserves are recorded in the period in which the change in estimate occurs. In certain instances, we have the ability to recover a portion of our costs under various insurance policies or from our subcontractors or other third parties. Estimates of such amounts are recorded when recovery is considered probable. See Note 1211.


Residential mortgage loans available-for-sale


Substantially all of the loans originated by us and their related servicing rights are sold in the secondary mortgage market within a short period of time after origination, generally within 30 days. In accordance with ASC 825, “Financial Instruments” (“ASC 825”), we use the fair value option to record residential mortgage loans available-for-sale. Election of the fair value option for these loans allows a better offset of the changes in fair values of the loans and the derivative instruments used to economically hedge them without having to apply complex hedge accounting provisions. We do not designate any derivative instruments as hedges or apply the hedge accounting provisions of ASC 815, “Derivatives and Hedging.”Hedging" ("ASC 815"). See Note 1211 for discussion of the risks retained related to mortgage loan originations.


Expected gains and losses from the sale of residential mortgage loans and their related servicing rights are included in the measurement of written loan commitments that are accounted for at fair value through Financial Services revenues at the time of commitment.  Subsequent changes in the fair value of these loans are reflected in Financial Services revenues as they occur. At December 31, 20162019 and 2015,2018, residential mortgage loans available-for-sale had an aggregate fair value of $539.5$509.0 million and $442.7$461.4 million, respectively, and an aggregate outstanding principal balance of $529.7$494.1 million and $429.6$444.2 million, respectively. The net gain (loss) resulting from changes in fair value of these loans totaled $2.8$(0.6) million and $(0.3)$0.7 million for

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PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


the years ended December 31, 20162019 and 2015,2018, respectively. These changes in fair value were substantially offset by changes in fair value of the corresponding hedging instruments. Net gains from the sale of mortgages during 2016, 2015,2019, 2018, and 20142017 were $109.6$129.4 million, $80.8$111.3 million, and $67.2$110.9 million, respectively, and have been included in Financial Services revenues.


Mortgage servicing rights


We sell the servicing rights for the loans we originate through fixed price servicing sales contracts to reduce the risks and costs inherent in servicing loans. This strategy results in owning the servicing rights for only a short period of time. We recognize the fair value of our rights to service a loan as revenue at the time of entering into an interest rate lock commitment with a borrower. Due to the short period of time the servicing rights are held, we do not amortize the servicing asset. The servicing sales contracts provide for the reimbursement of payments made by the purchaser if loans prepay within specified periods of time, generally within 90 to 120 days after sale. We establish reserves for this liabilityexposure at the time the sale is recorded. Such reserves were immaterial at December 31, 20162019 and 2015.2018.

Loans held for investment

We maintain a portfolio of loans that either have been repurchased from investors or were not saleable upon closing. We have the intent and ability to hold these loans for the foreseeable future or until maturity or payoff. These loans are reviewed annually for impairment, or when recoverability becomes doubtful. Loans held for investment are included in other assets and totaled $8.4 million and $7.6 million at December 31, 2016 and 2015, respectively.


Interest income on mortgage loans


Interest income on mortgage loans is recorded in Financial Services revenues, accrued from the date a mortgage loan is originated until the loan is sold, and totaled $9.7 million, $11.3 million, and $8.09.5 million in 2019, $6.9 million2018, and $7.2 million in 2016, 2015, and 20142017, respectively. Loans are placed on non-accrual status once they become greater than 90 days past due their contractual

PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


terms. Subsequent payments received are applied according to the contractual terms of the loan. Mortgage discounts are not amortized as interest income due to the short period the loans are held until sale to third party investors.

Mortgage servicing, origination, and commitment fees

Mortgage servicing fees represent fees earned for servicing loans for various investors. Servicing fees are based on a contractual percentage of the outstanding principal balance, or a contracted set fee in the case of certain sub-servicing arrangements, and are credited to income when related mortgage payments are received or the sub-servicing fees are earned. Loan origination costs related to residential mortgage loans available-for-sale are recognized as incurred in Financial Services expenses while the associated mortgage origination fees are recognized in Financial Services revenues as earned, generally upon loan closing.

Title services

Revenues associated with our title operations are recognized within Financial Services revenues as closing services are rendered and title insurance policies are issued, both of which generally occur as each home is closed.


Derivative instruments and hedging activities


We are party to interest rate lock commitments ("IRLCs") with customers resulting from our mortgage origination operations. At December 31, 20162019 and 20152018, we had aggregate IRLCs of $273.9$255.3 million and $208.2$285.0 million,, respectively, which were originated at interest rates prevailing at the date of commitment. Since we can terminate a loan commitment if the borrower does not comply with the terms of the contract, and some loan commitments may expire without being drawn upon, these commitments do not necessarily represent future cash requirements. We evaluate the creditworthiness of these transactions through our normal credit policies.


We hedge our exposure to interest rate market risk relating to residential mortgage loans available-for-sale and IRLCs using forward contracts on mortgage-backed securities, which are commitments to either purchase or sell a specified financial instrument at a specified future date for a specified price, and whole loan investor commitments, which are obligations of an investor to buy loans at a specified price within a specified time period. Forward contracts on mortgage-backed securities are the predominant derivative financial instruments we use to minimize market risk during the period from the time we extend an interest rate lock to a loan applicant until the time the loan is sold to an investor. At December 31, 20162019 and 20152018, we had unexpired forward contracts of $610.0$518.2 million and $525.0$511.0 million, respectively, and whole loan investor commitments of $157.6$200.7 million and $77.6$187.8 million, respectively. Changes in the fair value of IRLCs and other derivative financial instruments are recognized in Financial Services revenues, and the fair values are reflected in other assets or other liabilities, as applicable.


There are no credit-risk-related contingent features within our derivative agreements, and counterparty risk is considered minimal. Gains and losses on IRLCs are substantially offset by corresponding gains or losses on forward contracts on mortgage-backed securities and whole loan investor commitments. We are generally not exposed to variability in cash flows of derivative instruments for more than approximately 9060 days.


The fair values of derivative instruments and their location in the Consolidated Balance Sheets are summarized below ($000’s omitted):
 December 31, 2019 December 31, 2018
 Other Assets Other Liabilities Other Assets Other Liabilities
Interest rate lock commitments$8,351
 $149
 $9,196
 $161
Forward contracts299
 1,372
 315
 7,229
Whole loan commitments880
 284
 393
 1,111
 $9,530
 $1,805
 $9,904
 $8,501

 December 31, 2016 December 31, 2015
 Other Assets Other Liabilities Other Assets Other Liabilities
Interest rate lock commitments$9,194
 $501
 $5,854
 $280
Forward contracts8,085
 1,004
 1,178
 840
Whole loan commitments1,135
 863
 358
 345
 $18,414
 $2,368
 $7,390
 $1,465






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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)





New accounting pronouncements


In May 2014, the Financial Accounting Standards Board ("FASB") issuedWe adopted ASU No. 2014-09, "Revenue from Contracts with Customers"2016-09, "Compensation - Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting" ("ASU 2016-09"), effective January 1, 2017. Excess tax benefits or deficiencies for stock-based compensation are now reflected in the Consolidated Statements of Operations as a component of income tax expense, whereas previously they were recognized in equity. We have also elected to account for forfeitures as they occur, rather than estimate expected forfeitures. As a result of adopting ASU 2016-09, we applied the modified retrospective approach and recorded a cumulative-effect adjustment that increased our retained earnings and deferred tax assets as of January 1, 2017 by $18.6 million, as a result of previously unrecognized excess tax benefits (see Note 8). Additionally, the impact of recognizing excess tax benefits and deficiencies in the consolidated statement of operations resulted in a $7.7 million reduction in our income tax expense for 2017. The standard isremaining aspects of adopting ASU 2016-09 did not have a material impact on our financial statements.
On January 1, 2018, we adopted ASC 606, a comprehensive new revenue recognition model that requires revenue to be recognized in a manner depictingto depict the transfer of goods or services and satisfaction of performance obligations to a customer at an amount that reflects the consideration expected to be received in exchange for those goods or services. The FASB has also issued a number of updates to this standard. The standard is effective for us for annual and interim periods beginning January 1, 2018, and, at that time, we expect to applyWe applied the modified retrospective method of adoption. We continue to evaluate the impactcontracts that the standard will have on our financial statements.

In August 2014, the FASB issued ASU No. 2014-15, “Disclosure of Uncertainties About an Entity’s Ability to Continue as a Going Concern” (“ASU 2014-15”), which requires management to evaluate, at each annual and interim reporting period, whether there are conditions or events that raise substantial doubt about the entity’s ability to continue as a going concern and provide related disclosures. Adoption of ASU 2014-15were not completed as of December 31, 2016, did not impact our financial statements or disclosures.

In February 2016, the FASB issued ASU No. 2016-02, "Leases (Topic 842)" ("ASU 2016-02"), which amends the existing accounting standards for lease accounting, including requiring lessees to recognize most leases on their balance sheets. ASU 2016-02 is effective for us for annual and interim periods beginning January 1, 2019, and early adoption is permitted. The standard requires a modified retrospective transition approach2018. Results for all leases existing at, or entered into after, the date of initial application, with an option to use certain transition relief. We are currently evaluating the impact that the standard will have on our financial statements.

In March 2016, the FASB issued ASU No. 2016-09, "Compensation - Stock Compensation (Topic 718): Improvements to Employee Share-Based Payment Accounting" ("ASU 2016-09"), which includes multiple amendments intended to simplify aspects of share-based payment accounting. ASU 2016-09 will be effective for us for annual and interimreporting periods beginning after January 1, 2017. Amendments2018 are presented under ASC 606, while prior period amounts are not adjusted and continue to be reported under the previous accounting standards. We recorded a net increase to opening retained earnings of $22.4 million, net of tax, as of January 1, 2018, due to the presentationcumulative impact of employee taxes onadopting ASC 606, with the statement of cash flows will be applied retrospectively, and amendments requiringimpact primarily related to the recognition of excess tax benefitscontract assets for insurance brokerage commission renewals. There was not a material impact to revenues as a result of applying ASC 606 and tax deficiencies inthere have not been significant changes to our business processes, systems, or internal controls as a result of implementing the income statement are to be applied prospectively. Amendments to the timing of when excess tax benefits are recognized,standard.
On January 1, 2019, we adopted Accounting Standards Update (“ASU”) No. 2016-02, “Leases (Topic 842)” (“ASU 2016-02”) and forfeitures will be appliedrelated amendments using a modified retrospective transition method through a cumulative-effect adjustment to equityapproach with an effective date as of the beginning of the period of adoption. Preliminarily, we expect the cumulative-effect adjustment to increase the January 1, 2017, opening retained earnings2019. ASU 2016-02 requires leases with durations greater than 12 months to be recorded on balance sheet in our consolidated financial statements. Prior year financial statements were not required to be recast under the new standard and, deferred tax assets by $18.6 million from previously unrecognized excess tax benefits (see Note 9).therefore, have not been reflected as such in our consolidated financial statements. We do not expectelected the remaining aspectspackage of adoptingtransition practical expedients, which allowed us to carry forward our historical assessment of (1) whether contracts are or contain leases, (2) lease classification, and (3) initial direct costs. The adoption of ASU 2016-09 to have a material2016-02 had no impact on our financial statements.retained earnings. See Note 11 “Leases” for additional information about this adoption.


In June 2016, the FASBFinancial Accounting Standards Board ("FASB") issued ASU No. 2016-13, "Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments" ("ASU 2016-13"), which changes the impairment model for most financial assets and certain other instruments from an "incurred loss" approach to a new "expected credit loss" methodology and also requires that credit losses from available-for-sale debt securities be presented as an allowance instead of a write-down. ASU 2016-13methodology. The standard is effective for us for annual and interim periods beginning January 1, 2020, with early adoption permitted, and requires full retrospective application on adoption.2020. We are currently evaluating the impact the standard will have on our financial statements.

In August 2016, the FASB issued ASU No. 2016-15, "Statement of Cash Flows (Topic 230): Classification of Certain Cash Receiptsstatements and Cash Payments" ("ASU 2016-15"), which addresses several specific cash flow issues. ASU 2016-15 is effective for us for annual and interim periods beginning January 1, 2018, with early adoption permitted, and requires full retrospective application on adoption. We do not expect ASU 2016-15 to have a material impact on our financial statements.


In January 2017, the FASB issued ASU No. 2017-04, "Intangibles - Goodwill and Other (Topic 350): Simplifying the Accounting for Goodwill Impairment."Impairment" ("ASU 2017-04"), which removes the requirement to perform a hypothetical purchase price allocation to measure goodwill impairment. A goodwill impairment will now be the amount by which a reporting unit’s carrying value exceeds its fair value, not to exceed the carrying amount of goodwill. ASU 2017-04 is effective for us for annual and interim periods beginning January 1, 2020, with early adoption permitted, and will be applied prospectively. We do not expect ASU 2017-04 to have a material impact on our financial statements.


In December 2019, the FASB issued ASU No. 2019-12, "Income Taxes (Topic 740): Simplifying the Accounting for Income Taxes" ("ASU 2019-12"), which is intended to simplify various aspects related to accounting for income taxes. ASU 2019-12 removes certain exceptions to the general principles in Topic 740 and also clarifies and amends existing guidance to improve consistent application. ASU 2019-12 is effective for the Company beginning January 1, 2021. The Company is currently evaluating the impact of the adoption of ASU 2019-12 on its financial statements.









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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)




2. Corporate office relocation

In May 2013, we announced our plan to relocate our corporate offices to Atlanta, Georgia, from the previous location in Bloomfield Hills, Michigan. The relocation of operations occurred in phases over time and was substantially complete in 2016. We recorded employee severance, retention, relocation, and related expenses of $1.0 million, $2.0 million, and $7.6 million in 2016, 2015, and 2014, respectively. We also recorded lease exit and asset impairment expenses totaling $7.3 million, $2.3 million, and $8.7 million in 2016, 2015, and 2014, respectively. Severance, retention, relocation, and related expenses are recorded within selling, general, and administrative expense, while lease exit and asset impairment expenses are included in other expense, net.

3. Inventory and land held for sale


Major components of inventory at December 31, 20162019 and 20152018 were ($000’s omitted):
 2019 2018
Homes under construction$2,899,016
 $2,630,158
Land under development4,347,107
 4,129,225
Raw land434,491
 493,970
 $7,680,614
 $7,253,353

 2016 2015
Homes under construction$1,921,259
 $1,408,260
Land under development4,072,109
 3,259,066
Raw land777,287
 782,732
 $6,770,655
 $5,450,058


In all periods presented, we capitalized all Homebuilding interest costs into inventory because the level of our active inventory exceeded our debt levels. Activity related to interest capitalized into inventory is as follows ($000’s omitted):
 Years Ended December 31,
 2019 2018 2017
Interest in inventory, beginning of period$227,495
 $226,611
 $186,097
Interest capitalized164,114
 172,809
 181,719
Interest expensed(181,226) (171,925) (141,205)
Interest in inventory, end of period$210,383
 $227,495
 $226,611

 Years Ended December 31,
 2016 2015 2014
Interest in inventory, beginning of period$149,498
 $167,638
 $230,922
Interest capitalized160,506
 120,001
 131,444
Interest expensed(123,907) (138,141) (194,728)
Interest in inventory, end of period$186,097
 $149,498
 $167,638


Land-related charges


We recorded the following land-related charges ($000's omitted):
 Statement of Operations Classification 2019 2018 2017
Net realizable value adjustments ("NRV") - land held for saleLand sale cost of revenues $5,368
 $11,489
 $83,576
Land impairmentsHome sale cost of revenues 8,617
 70,965
 88,952
Impairments of unconsolidated entitiesOther expense, net 
 
 8,018
Write-offs of deposits and pre-acquisition costsOther expense, net 13,116
 16,992
 11,367
Total land-related charges  $27,101
 $99,446
 $191,913

 2016 2015 2014
Land impairments$1,074
 $7,347
 $3,911
Net realizable value adjustments ("NRV") - land held for sale1,105
 (901) 1,158
Write-offs of deposits and pre-acquisition costs17,157
 5,021
 6,099
Total land-related charges$19,336
 $11,467
 $11,168


Land-related charges have not been a significant broad-based issue since the U.S. housing recovery began in 2012. However, we experienced changes to facts and circumstances related to specific individual communities in 2018 and 2017 that elevated such charges.
Land
As explained in Note 1, we periodically elect to sell parcels of land to third parties in the event such assets no longer fit into our strategic operating plans or are zoned for commercial or other development. The higher level of NRVs in 2017 were primarily the result of a plan we announced in May 2017 to sell select non-core and underutilized land parcels following a strategic review of our land portfolio. As part of that review, we determined that we would sell certain inactive land parcels, representing approximately 17 communities and 4,600 lots. These land parcels were located in diverse geographic areas and no longer fit into our strategic plans. The land parcels identified for sale included: land requiring significant additional development spend that would not yield suitable returns; land in excess of near-term need; and land entitled for certain product types inconsistent with our primary offerings. As a consequence of the change in strategy with respect to the future use of these land parcels, we recorded NRVs totaling $81.0 million in the three months ended June 30, 2017, related to inventory with a pre-NRV carrying value of $151.0 million. An additional $2.6 million of NRVs were recorded throughout 2017 as the result of adjustments to the aforementioned valuations as the sale process progressed or related to other land parcels we chose to sell. The estimated fair values of these inactive land parcels that were held for sale were generally based on comparisons to market comparable transactions, letters of intent, active negotiations with market participants, or similar market-based information

Land held for sale at December 31, 2016 and 2015 was as follows ($000’s omitted):
 2016 2015
Land held for sale, gross$38,157
 $86,913
Net realizable value reserves(6,429) (5,421)
Land held for sale, net$31,728
 $81,492



53


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)




4.supplemented in certain instances by estimated future net cash flows discounted for inherent risk associated with each underlying asset. The majority of these parcels were sold to third parties in either 2017 or 2018; such transactions are classified as land sale revenues.

Land impairments relate to communities that are either active or that we intend to eventually open and build out. On a quarterly basis, we review each of our land positions for potential indicators of impairment and perform detailed impairment calculations for communities that display indicators of potential impairment.

In 2019, we recorded impairment charges of $8.6 million relating to a number of communities where we experienced slower sales paces and lower average selling prices.

In 2018, we received an unfavorable determination related to one of our communities that had been idle while pursuing entitlements for over 10 years. This unfavorable determination caused a significant reduction in the number of lots and necessitated certain changes to the expected product offering and land development that, combined with rising costs and a softening in demand in the applicable local market, resulted in an impairment of $59.2 million. Impairments for all other communities in 2018 totaled $11.8 million.

In 2017, our impairments resulted from:

As part of the May 2017 strategic review, we decided to accelerate the monetization of two communities through a combination of changing the product offerings and lowering the sales prices within the communities. This decision resulted in land impairments of $31.5 million in the three months ended June 30, 2017.
Separately, we recorded an impairment charge of $53.0 million related to one large project. This impairment resulted from increases in our estimates for future land development and house construction costs combined with lower pricing and slower sales paces for this project, which is located in an area where competitive conditions limit our ability to offset our cost increases through higher sales prices. Impairments for all other communities in 2017 totaled $4.5 million.

We determine the fair value of a community's inventory using a combination of discounted cash flow models and market comparable transactions, where available. These estimated cash flows are significantly impacted by estimates related to expected average selling prices, expected sales paces, expected land development and construction timelines, and anticipated land development, construction, and overhead costs. The assumptions used in the cash flow models are specific to each community and typically do not assume improvements in market conditions in the near term. The discount rate used in determining each community's fair value depends on the stage of development of the community and other specific factors that increase or decrease the inherent risks associated with the community's cash flow streams. Accordingly, determining the fair value of a community's inventory involves a number of variables, many of which are interrelated. The table below summarizes certain quantitative unobservable inputs utilized in determining the fair value of impaired communities ($000's omitted):

 Communities Impaired Fair Value of Communities Impaired, Net of Impairment Charges Impairment Charges Average Selling Price Quarterly Sales Pace (homes) Discount Rate
20195
 $12,589
 $8,617
 $284 to $550 1 to 6 12% to 14%
20188
 $24,062
 $70,965
 $287 to $586 2 to 11 12% to 22%
20179
 $19,252
 $88,952
 $207 to $818 1 to 11 12% to 25%


Our evaluations for impairments are based on our best estimates of the future cash flows for our communities. Due to uncertainties in the estimation process, the significant volatility in demand for new housing, the long life cycles of certain of our communities, and potential changes in our strategy related to certain communities, actual results could differ significantly from such estimates.

54


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


3. Segment information


Our Homebuilding operations are engaged in the acquisition and development of land primarily for residential purposes within the U.S. and the construction of housing on such land. Home sale revenues for detached and attached homes were $6.5$8.3 billion and $996.4 million$1.6 billion in 2016, 2019, $5.08.2 billion and $841.5 million1.6 billion in 20152018, and $4.87.3 billion and $885.8 million1.1 billion in 20142017, respectively. For reporting purposes, our Homebuilding operations are aggregated into six6 reportable segments:
Northeast: Connecticut, Maryland, Massachusetts, New Jersey, New York, Pennsylvania, Virginia
Southeast: Georgia, North Carolina, South Carolina, Tennessee
Florida: Florida
Midwest: Illinois, Indiana, Kentucky, Michigan, Minnesota, Missouri, Ohio
Texas: Texas
West: Arizona, California, Nevada, New Mexico, Washington


We also have a reportable segment for our Financial Services operations, which consist principally of mortgage banking, title, and titleinsurance brokerage operations. The Financial Services segment operates generally in the same markets as the Homebuilding segments. Evaluation of segment performance is generally based on income before income taxes. Each reportable segment generally follows the same accounting policies described in Note 1.

 
Operating Data by Segment ($000’s omitted)
Years Ended December 31,
 2019 2018 2017
Revenues:     
Northeast$797,963
 $839,700
 $693,877
Southeast1,684,655
 1,746,161
 1,564,116
Florida2,074,194
 1,944,170
 1,494,389
Midwest1,495,037
 1,497,389
 1,450,192
Texas1,389,211
 1,301,004
 1,168,755
West2,537,466
 2,654,525
 2,014,197
 9,978,526
 9,982,949
 8,385,526
Financial Services234,431
 205,382
 192,160
Consolidated revenues$10,212,957
 $10,188,331
 $8,577,686
      
Income before income taxes (a):
     
Northeast$116,221
 $29,629
 $21,190
Southeast (b)
175,763
 202,639
 122,532
Florida (b)
309,596
 289,418
 208,825
Midwest184,438
 179,568
 178,231
Texas195,751
 193,946
 182,862
West (c)
386,361
 511,828
 229,504
Other homebuilding (d)
(131,869) (118,224) (77,812)
 1,236,261
 1,288,804
 865,332
Financial Services103,315
 58,736
 73,496
Consolidated income before income taxes$1,339,576
 $1,347,540
 $938,828

(a)
Includes certain land-related charges (see the following table and Note 2).
(b)
Includes warranty charges totaling $14.8 million in 2019 related to a closed-out community in Southeast and $12.4 million in 2017 related to a closed-out community in Florida (see Note 11).
(c)West includes gains of $26.4 million in 2018 related to two land sale transactions in California.

55


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)



 
Operating Data by Segment ($000’s omitted)
Years Ended December 31,
 2016 2015 2014
Revenues:     
Northeast$696,463
 $682,112
 $710,859
Southeast (a)
1,491,270
 1,058,089
 949,635
Florida1,284,753
 1,019,733
 917,956
Midwest1,234,650
 1,020,691
 872,241
Texas1,034,673
 845,772
 859,165
West1,745,541
 1,214,814
 1,386,869
 7,487,350
 5,841,211
 5,696,725
Financial Services181,126
 140,753
 125,638
Consolidated revenues$7,668,476
 $5,981,964
 $5,822,363
      
Income before income taxes:     
Northeast (b)
$81,991
 $82,616
 $103,865
Southeast (a)
145,011
 172,330
 156,513
Florida205,049
 196,525
 190,441
Midwest120,159
 91,745
 78,863
Texas152,355
 121,329
 133,005
West225,771
 169,394
 254,724
Other homebuilding (c)
(69,570) (76,622) (282,234)
 860,766
 757,317
 635,177
Financial Services (d)
73,084
 58,706
 54,581
Consolidated income before income taxes$933,850
 $816,023
 $689,758


(a)(d)
Southeast includes the acquisition in January 2016 of substantially all of the assets of Wieland (see Note 1).
(b)
Northeast includes a charge of $15.0 million in 2016 related to the settlement of a disputed land transaction and a charge of $20.0 million in 2015 resulting from the Applecross matter (see Note 12).
(c)
Other homebuilding includes the amortization of intangible assets, amortization of capitalized interest, and other items not allocated to the operating segments, in addition to: losses on debt retirementssegments. Also included are write-offs of $0.7 million and $8.6 million in 2016 and 2014, respectively (see Note 6); adjustments to insurance reserves relating to a reversal of $55.2 million in 2016, reversals totaling $62.2 million in 2015, and a charge of $69.3 million in 2014 (see Note 12); and costsreceivables associated with the relocationresolution of our corporate headquarterscertain insurance matters totaling $8.3 million, $4.4$22.6 million and$16.3 $29.6 million in 2016, 2015,2019 and 2014,2017, respectively (see Note 211).
(d)
Financial Services included reductions in loan origination liabilities totaling $11.8, and general liability insurance reserve reversals of $49.4 million, $35.9 million, and $18.6$97.8 million in 20152019, 2018 and 2014,2017, respectively (see Note 1211).

 Operating Data by Segment ($000's omitted)
Years Ended December 31,
 2019 2018 2017
Land-related charges*:     
Northeast$1,122
 $74,488
 $51,362
Southeast15,697
 8,140
 55,689
Florida2,811
 1,166
 9,702
Midwest2,581
 7,361
 8,917
Texas1,151
 1,204
 2,521
West2,568
 5,159
 56,996
Other homebuilding1,171
 1,928
 6,726
 $27,101
 $99,446
 $191,913













PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)



 Operating Data by Segment ($000's omitted)
Years Ended December 31,
 2016 2015 2014
Land-related charges*:     
Northeast$2,079
 $3,301
 $2,824
Southeast3,089
 3,022
 1,826
Florida715
 4,555
 487
Midwest3,383
 2,319
 2,347
Texas515
 295
 321
West8,960
 (2,615) 1,696
Other homebuilding595
 590
 1,667
 $19,336
 $11,467
 $11,168


*
Land-related charges include land impairments, net realizable value adjustments for land held for sale, and write-offs of deposits and pre-acquisition costs for land option contracts we elected not to pursue. Other homebuilding consists primarily of write-offs of capitalized interest related to such land-related charges. See Note 12 for additional discussion of these charges.

Operating Data by Segment ($000's omitted)
Years Ended December 31,
Operating Data by Segment ($000's omitted)
Years Ended December 31,
2016 2015 20142019 2018 2017
Depreciation and amortization:          
Northeast$2,133
 $1,682
 $1,852
$1,962
 $2,093
 $2,392
Southeast5,350
 3,492
 2,666
4,448
 5,231
 5,117
Florida4,955
 3,536
 2,150
5,775
 4,893
 4,883
Midwest5,099
 5,019
 3,153
4,417
 4,271
 4,449
Texas3,673
 2,928
 1,698
3,423
 3,082
 3,301
West6,739
 5,995
 5,263
9,317
 6,758
 5,828
Other homebuilding (a)
22,467
 20,254
 19,548
19,553
 18,908
 21,326
50,416
 42,906
 36,330
48,895
 45,236
 47,296
Financial Services3,591
 3,316
 3,534
5,104
 4,193
 3,702
$54,007
 $46,222
 $39,864
$53,999
 $49,429
 $50,998

(a)Other homebuilding includes amortization of intangible assets.

 
Operating Data by Segment ($000's omitted)
Years Ended December 31,
 2016 2015 2014
Equity in (earnings) loss of unconsolidated entities:     
Northeast$2
 $2
 $(4,733)
Southeast
 
 
Florida(10) 2
 (7)
Midwest78
 (337) (481)
Texas
 
 
West(6,759) (5,107) (2,422)
Other homebuilding(1,117) (1,915) (583)
 (7,806) (7,355) (8,226)
Financial Services(531) 
 (182)
 $(8,337) $(7,355) $(8,408)





56


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)




 Operating Data by Segment
 ($000's omitted)
 December 31, 2019
 Homes Under
Construction
 Land Under
Development
 Raw Land Total
Inventory
 Total
Assets
Northeast$345,644
 $242,666
 $25,098
 $613,408
 $698,661
Southeast430,008
 724,258
 72,804
 1,227,070
 1,354,086
Florida539,895
 894,716
 99,228
 1,533,839
 1,700,198
Midwest315,822
 464,733
 31,881
 812,436
 886,889
Texas343,230
 447,707
 84,926
 875,863
 949,236
West881,551
 1,289,255
 105,606
 2,276,412
 2,538,803
Other homebuilding (a)
42,866
 283,772
 14,948
 341,586
 1,953,440
 2,899,016
 4,347,107
 434,491
 7,680,614
 10,081,313
Financial Services
 
 
 
 634,284
 $2,899,016
 $4,347,107
 $434,491
 $7,680,614
 $10,715,597
          
 December 31, 2018
 Homes Under
Construction
 Land Under
Development
 Raw Land Total
Inventory
 Total
Assets
Northeast$268,900
 $291,467
 $52,245
 $612,612
 $704,515
Southeast443,140
 676,087
 90,332
 1,209,559
 1,347,427
Florida467,625
 892,669
 85,321
 1,445,615
 1,601,906
Midwest314,442
 433,056
 29,908
 777,406
 849,596
Texas284,405
 427,124
 98,415
 809,944
 881,629
West805,709
 1,131,841
 118,579
 2,056,129
 2,208,092
Other homebuilding (a)
45,937
 276,981
 19,170
 342,088
 2,006,825
 2,630,158
 4,129,225
 493,970
 7,253,353
 9,599,990
Financial Services
 
 
 
 572,986
 $2,630,158
 $4,129,225
 $493,970
 $7,253,353
 $10,172,976
 Operating Data by Segment
 ($000's omitted)
 December 31, 2016
 Homes Under
Construction
 Land Under
Development
 Raw Land Total
Inventory
 Total
Assets
Northeast$175,253
 $375,899
 $135,447
 $686,599
 $798,369
Southeast (a)
354,047
 650,805
 148,793
 1,153,645
 1,243,188
Florida309,525
 683,376
 183,168
 1,176,069
 1,330,847
Midwest256,649
 474,287
 50,302
 781,238
 851,457
Texas219,606
 413,312
 74,750
 707,668
 793,917
West580,082
 1,226,190
 159,387
 1,965,659
 2,200,058
Other homebuilding (b)
26,097
 248,240
 25,440
 299,777
 2,351,082
 1,921,259
 4,072,109
 777,287
 6,770,655
 9,568,918
Financial Services
 
 
 
 609,282
 $1,921,259
 $4,072,109
 $777,287
 $6,770,655
 $10,178,200
          
 December 31, 2015
 Homes Under
Construction
 Land Under
Development
 Raw Land Total
Inventory
 Total
Assets
Northeast$163,173
 $292,631
 $121,522
 $577,326
 $688,610
Southeast196,456
 367,577
 139,246
 703,279
 765,933
Florida227,910
 574,092
 97,185
 899,187
 1,013,543
Midwest197,738
 414,386
 68,918
 681,042
 734,834
Texas191,424
 317,702
 107,737
 616,863
 691,342
West413,208
 1,094,112
 222,920
 1,730,240
 1,924,958
Other homebuilding (b)
18,351
 198,566
 25,204
 242,121
 2,861,197
 1,408,260
 3,259,066
 782,732
 5,450,058
 8,680,417
Financial Services
 
 
 
 508,989
 $1,408,260
 $3,259,066
 $782,732
 $5,450,058
 $9,189,406
          
 December 31, 2014
 Homes Under
Construction
 Land Under
Development
 Raw Land Total
Inventory
 Total
Assets
Northeast$184,974
 $266,229
 $106,077
 $557,280
 $659,224
Southeast147,506
 304,762
 117,981
 570,249
 605,067
Florida150,743
 350,016
 112,225
 612,984
 717,531
Midwest176,966
 326,549
 70,266
 573,781
 624,815
Texas134,873
 250,102
 91,765
 476,740
 528,392
West270,060
 850,629
 230,199
 1,350,888
 1,485,685
Other homebuilding (b)
19,015
 196,762
 34,401
 250,178
 3,518,508
 1,084,137
 2,545,049
 762,914
 4,392,100
 8,139,222
Financial Services
 
 
 
 420,965
 $1,084,137
 $2,545,049
 $762,914
 $4,392,100
 $8,560,187

 
(a)
Southeast includes the acquisition in January 2016 of substantially all of the assets of Wieland (see Note 1).
(b)Other homebuilding primarily includes cash and equivalents, capitalized interest, intangibles, deferred tax assets, and other corporate items that are not allocated to the operating segments.




57



PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)




5.4. Investments in unconsolidated entities


We participate in a number of joint ventures and other investments with independent third parties. These joint venturesentities generally purchase, develop, and sell land, including selling land to us for use in our homebuilding operations. A summary of our joint venturesinvestments in such entities is presented below ($000’s omitted):
 December 31,
 2019 2018
Investments in joint ventures with limited recourse debt$39,527
 $31,551
Investments in joint ventures with debt non-recourse to PulteGroup3,655
 3,471
Investments in other unconsolidated entities16,584
 19,568
Total investments in unconsolidated entities$59,766
 $54,590
    
Total joint venture debt$775
 $42,948
    
PulteGroup proportionate share of joint venture debt:   
Joint venture debt with limited recourse guaranties$
 $21,059
Joint venture debt non-recourse to PulteGroup205
 217
PulteGroup's total proportionate share of joint venture debt$205
 $21,276

 December 31,
 2016 2015
Investments in joint ventures with debt non-recourse to PulteGroup$33,436
 $23,236
Investments in other active joint ventures18,011
 18,031
Total investments in unconsolidated entities$51,447
 $41,267
    
Total joint venture debt$4,605
 $16,369
    
PulteGroup proportionate share of joint venture debt:   
Joint venture debt with limited recourse guaranties$
 $226
Joint venture debt non-recourse to PulteGroup1,349
 6,744
PulteGroup's total proportionate share of joint venture debt$1,349
 $6,970


In 2016, 2015,2019, 2018, and 2014,2017, we recognized incomeearnings (losses) from unconsolidated joint ventures of $8.3$0.7 million, $7.4$2.7 million, and $8.4$(2.0) million, respectively (of which $0.2 million related to Financial Services in 2014).respectively. We made capital contributions of $14.5 million during the year, and received distributions from our unconsolidated joint ventures of $10.9$5.1 million, $6.0$12.1 million, and $13.1$9.4 million, in 2016, 2015,2019, 2018, and 2014,2017, respectively. No significantWe made capital contributions occurred during 2015,of $9.5 million, $1.0 million and 2014.$23.0 million in 2019, 2018, and 2017, respectively.


The timing of cash flows related to a joint venture and any related financing agreements varies by agreement. If additional capital contributions are required and approved by the joint venture, we would need to contribute our pro rata portion of those capital needs in order to not dilute our ownership in the joint ventures. While future capital contributions may be required, we believe the total amount of such contributions will be limited. Our maximum financial exposure related to joint ventures is unlikely to exceed the combined investment and limited recourse guaranty totals.

58



PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)





6.5. Debt


Our senior notes payable are summarized as follows ($000’s omitted):
December 31,December 31,
2016 20152019 2018
6.500% unsecured senior notes due May 2016 (a)
$
 $465,245
7.625% unsecured senior notes due October 2017 (b)
123,000
 123,000
4.250% unsecured senior notes due March 2021 (a)
700,000
 
$425,954
 $700,000
5.500% unsecured senior notes due March 2026 (a)
700,000
 
700,000
 700,000
5.000% unsecured senior notes due January 2027 (a)
600,000
 
600,000
 600,000
7.875% unsecured senior notes due June 2032 (a)
300,000
 300,000
300,000
 300,000
6.375% unsecured senior notes due May 2033 (a)
400,000
 400,000
400,000
 400,000
6.000% unsecured senior notes due February 2035 (a)
300,000
 300,000
300,000
 300,000
Net premiums, discounts, and issuance costs (c)
(12,984) (12,163)
Net premiums, discounts, and issuance costs (b)
(14,295) (13,247)
Total senior notes$3,110,016
 $1,576,082
$2,711,659
 $2,986,753
Other notes payable53,381
 41,313
Notes payable$2,765,040
 $3,028,066
Estimated fair value$3,112,297
 $1,643,651
$3,152,046
 $2,899,143


(a)Redeemable prior to maturity; guaranteed on a senior basis by certain wholly-owned subsidiaries.
(b)Not redeemable prior to maturity; guaranteed on a senior basis by certain wholly-owned subsidiaries.
(c)
The carrying value of senior notes reflects the impact of premiums, discounts, and issuance costs that are amortized to interest cost over the respective terms of the senior notes. As discussed in Note 1, we adopted ASU 2015-03 in January 2016. We applied the new guidance retrospectively to all prior periods presented in the financial statements to conform to the 2016 presentation. As a result, $10.3 million of debt issuance costs at December 31, 2015, were reclassified from other assets to a reduction in senior notes.


The indentures governing the senior notes impose certain restrictions on the incurrence of additional debt along with other limitations. At December 31, 20162019, we were in compliance with all of the covenants and requirements under the senior notes. Our senior note principal maturities are as follows: 2017 - $123.0 million; 2018 through 2020 - $0.0 million; 2021 - $700.0 million; and thereafter - $2.3 billion. Refer to Note 1312 for supplemental consolidating financial information of the Company.information.


In February 2016, we issued $1.0 billion of senior unsecuredOther notes consisting of $300.0payable include non-recourse and limited recourse collateralized notes with third parties that totaled $53.4 million of 4.25% seniorand $41.3 million at December 31, 2019 and 2018, respectively. These notes due March 1, 2021, and $700.0 million of 5.50% senior notes due March 1, 2026. The net proceeds from this senior notes issuance were used to fund the retirement of $465.2 million of our senior notes that matured in May 2016, with the remaining net proceeds used for general corporate purposes. In July 2016, we issued an additional $1.0 billion of senior unsecured notes, consisting of an additional $400.0 million of the 4.25% senior notes due March 1, 2021, and $600.0 million of 5.00% senior notes due January 15, 2027. The net proceeds from the July senior notes issuance were used for general corporate purposes and to pay down approximately $500.0 million of outstanding debt, including the remainder of the previously existing term loan facility, which resulted in a write-off of $0.7 million of remaining debt issuance costs. The senior notes issued in 2016 are unsecured obligations, and rank equally in right of payment with the existing and future senior unsecured indebtedness of the Company and each of the guarantors, respectively. The notes are redeemable at our option at any timehave maturities ranging up to three years, are secured by the date of maturity.applicable land positions to which they relate, and have no recourse to any other assets. The stated interest rates on these notes range up to 8.00%.


We retired outstanding debt totaling $965.2$310.0 million, $238.0$82.8 million, and $245.7$134.7 million during 2016, 2015,2019, 2018, and 2014,2017, respectively. Certain debtThe retirements occurred priorin 2019 included a tender offer to the stated maturity dates andretire $274.0 million of our unsecured senior notes maturing in 2021 which resulted in losses totaling $0.7a loss of $4.9 million, and $8.6 million in 2016 and 2014, respectively. Losses on debt repurchase transactions includewhich included the write-off of debt issuance costs, unamortized discounts and premiums, and transaction fees related to the repurchased debt, and areis reflected in other expense, net.


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)



Revolving credit facility


In June 2016, we entered into an amended and restated senior unsecuredWe maintain a revolving credit facility (the “Revolving Credit Facility”) that provided for an increase in our maximum borrowings from $500.0 million to $750.0 million and extended the maturity date from July 2017 to June 2019. The ("Revolving Credit FacilityFacility") maturing in June 2023 that has a maximum borrowing capacity of $1.0 billion and contains an uncommitted accordion feature that could increase the size of the Revolving Credit Facilitycapacity to $1.25$1.5 billion, subject to certain conditions and availability of additional bank commitments. The Revolving Credit Facility also provides for the issuance of letters of credit that reduce the available borrowing capacity under the Revolving Credit Facility, with a sublimit of $375.0$500.0 million at December 31, 2016.2019. The interest rate on borrowings under the Revolving Credit Facility may be based on either the LIBORLondon Interbank Offered Rate ("LIBOR") or Base Ratea base rate plus an applicable margin, as defined therein. In the event that LIBOR is no longer widely available, the agreement contemplates transitioning to an alternative widely available market rate agreeable between the parties. We had no0 borrowings outstanding and $219.1$262.8 million and $191.3$239.4 million of letters of credit issued under the Revolving Credit Facility at December 31, 20162019 and 2015,2018, respectively.


The Revolving Credit Facility contains financial covenants that require us to maintain a minimum Tangible Net Worth, a minimum Interest Coverage Ratio, and a maximum Debt-to-Capitalization Ratio (as each term is defined in the Revolving Credit Facility). As of December 31, 2016,2019, we were in compliance with all covenants. Outstanding balances under the Revolving Credit Facility are guaranteed by certain of our wholly-owned subsidiaries. Our available and unused borrowings under the Revolving Credit Facility, net of outstanding letters of credit, amounted to $530.9$737.2 million and $308.7$760.6 million as of December 31, 20162019 and 2015,2018, respectively.


Limited recourse notes payable
59



PULTEGROUP, INC.
Certain of our local homebuilding operations maintain limited recourse collateralized notes payable with third parties that totaled $19.3 million and $35.3 million at December 31, 2016 and 2015, respectively. These notes have maturities ranging up to four years, are collateralized by the applicable land positions to which they relate, have no recourse to any other assets, and are classified within accrued and other liabilities. The stated interest rates on these notes range up to 5.00%.NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)



Pulte Mortgage


Pulte Mortgage maintains a master repurchase agreement (the “Repurchase Agreement”) with third party lenders. In August 2016,2019, Pulte Mortgage entered into an amended and restated repurchase agreement (the “Repurchase Agreement”) that extended the Repurchase Agreement to extend the effectivematurity date to August 2017, and adjusted the maximum aggregate commitment amount according to seasonal borrowing capacity needs. In December 2016, Pulte Mortgage again amended its Repurchase Agreement to increase the maximum aggregate commitment amount to cover seasonal borrowing capacity needs.July 2020. The maximum aggregate commitment was $360.0$375.0 million during the seasonally high borrowing period from December 27, 201626, 2019 through January 12, 2017.13, 2020. At all other times, the maximum aggregate commitment ranges from $175.0$220.0 million to $200.0$270.0 million. The purpose of the changes in capacity during the term of the agreement is to lower associated fees during seasonally lower volume periods of mortgage origination activity. Borrowings under the Repurchase Agreement are secured by residential mortgage loans available-for-sale. The Repurchase Agreement contains various affirmative and negative covenants applicable to Pulte Mortgage, including quantitative thresholds related to net worth, net income, and liquidity. Pulte Mortgage had $331.6$326.6 million and $267.9$348.4 million outstanding under the Repurchase Agreement at December 31, 20162019, and 20152018, respectively, and was in compliance with its covenants and requirements as of such dates.


The following is aggregate borrowing information for our mortgage operations ($000’s omitted):
 December 31,
 2019 2018
Available credit lines$375,000
 $520,000
Unused credit lines$48,427
 $171,588
Weighted-average interest rate4.16% 4.27%
 December 31,  
 2016 2015
Available credit lines$360,000
 $310,000
Unused credit lines$28,379
 $42,123
Weighted-average interest rate2.89% 2.65%




PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


7.6. Shareholders’ equity


Our declared quarterly cash dividends totaled $122.2$124.4 million, $117.9$108.5 million, and $86.4$110.0 million in 2016, 2015,2019, 2018, and 2014,2017, respectively. Under thea share repurchase program authorized by our Board of Directors, we repurchased 30.98.4 million,, 21.2 10.9 million, and 12.935.4 million shares in 2016, 2015,2019, 2018, and 2014,2017, respectively, for a total of $600.0$274.3 million,, $433.7 $294.6 million, and $245.8$910.3 million in 2016, 2015,2019, 2018, and 2014,2017, respectively. At December 31, 2016,2019, we had remaining authorization to repurchase $1.0 billion$525.5 million of common shares.


Under our stock-basedstock compensation plans, we accept shares as payment under certain conditions related to stock option exercises and vesting of restricted shares and share units, generally related to the payment of tax obligations. During 20162019, 20152018, and 20142017, employees surrendered shares valued at $3.2$11.5 million, $9.0$7.9 million, and $7.2$6.0 million, respectively, under these plans. Such share transactions are excluded from the above noted share repurchase authorization.


8.
60


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


7. Stock compensation plans


We maintain a stock award plan for both employees and non-employee directors. The plan provides for the grant of a variety of equity awards, including options (generally non-qualified options), restricted shares, performance shares, and restricted share units ("RSUs"), and performance shares to key employees (as determined by the Compensation and Management Development Committee of the Board of Directors) for periods not to exceed ten years. Non-employee directors are entitled toawarded an annual distribution of stock options, common shares, or RSUs. All options granted to non-employee directors vest immediately and are exercisable for ten years from the grant date.shares. Options granted to employees generally vest incrementally over four years and are generally exercisable for ten years from the vest date. RestrictedShares issued upon the exercise of a stock option are from newly issued shares. RSUs represent the right to receive an equal number of common shares and are converted into common shares upon distribution. RSUs generally cliff vest after three years. Restricted share holders have voting rights during the vesting period and both restricted share and RSU holders receive cash dividends during the vesting period. Performance shares vest upon attainment of the stated performance targets and minimum service requirements and are converted into common shares upon distribution. RSUs represent the right to receive an equal number of common shares and are converted into common shares upon distribution. As of December 31, 2016,2019, there were 26.023.6 million shares that remained available for grant under the plan. Our stock compensation expense for the three years ended December 31, 2016,2019, is presented below ($000's omitted):
 2019 2018 2017
RSUs and performance shares$21,538
 $20,145
 $24,207
Long-term incentive plans6,830
 8,145
 9,476
 $28,368
 $28,290
 $33,683

 2016 2015 2014
Stock options$
 $37
 $121
Restricted shares (including RSUs and performance shares)18,626
 16,852
 13,690
Long-term incentive plans3,602
 7,863
 15,481
 $22,228
 $24,752
 $29,292




Stock options


A summary of stock option activity for the three years ended December 31, 2016,2019, is presented below (000’s omitted, except per share data):
 2019 2018 2017
 Shares 
Weighted-
Average
Per Share
Exercise Price
 Shares 
Weighted-
Average
Per Share
Exercise Price
 Shares 
Weighted-
Average
Per Share
Exercise Price
Outstanding, beginning of year563
 $12
 1,168
 $11
 3,623
 $12
Granted
 
 
 
 
 
Exercised(547) 12
 (605) 11
 (2,353) 12
Forfeited
 
 
 
 (102) 28
Outstanding, end of year16
 $8
 563
 $12
 1,168
 $11
Options exercisable at year end16
 $8
 563
 $12
 1,168
 $11

 2016 2015 2014
 Shares 
Weighted-
Average
Per Share
Exercise Price
 Shares 
Weighted-
Average
Per Share
Exercise Price
 Shares 
Weighted-
Average
Per Share
Exercise Price
Outstanding, beginning of year6,040
 $19
 9,370
 $23
 12,887
 $23
Granted
 
 
 
 
 
Exercised(498) 12
 (904) 12
 (1,422) 11
Forfeited(1,919) 34
 (2,426) 37
 (2,095) 29
Outstanding, end of year3,623
 $12
 6,040
 $19
 9,370
 $23
Options exercisable at year end3,623
 $12
 6,040
 $19
 9,265
 $23
Weighted-average per share fair value of
       options granted during the year
$
   $
   $
  

PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


The following table summarizes information about our options outstanding at December 31, 2016:
 Options Outstanding Options Exercisable
 
Number
Outstanding
(000's omitted)
 
Weighted-
Average
Remaining
Contract Life
(in years)
 
Weighted-
Average
Per Share
Exercise Price
 
Number
Exercisable
(000's omitted)
 
Weighted-
Average Per
Share
Exercise Price
$0.01 to $10.00320
 3.8 $8
 320
 $8
$10.01 to $20.003,205
 2.5 12
 3,205
 12
$20.01 to $30.0082
 0.4 27
 82
 27
$30.01 to $40.0016
 0.1 35
 16
 35
 3,623
 2.6 $12
 3,623
 $12


We did not issue any stock options during 2016, 2015,2019, 2018, or 2014.2017. As a result, there is no0 unrecognized compensation cost related to stock option awards at December 31, 2016.2019. The intrinsic value of a stock option is the amount by which the market value of the underlying stock exceeds the exercise price of the option. The aggregate intrinsic value of stock options that were exercised during 2016, 2015,2019, 2018, and 20142017 was $4.5$10.5 million, $9.4$11.7 million, and $14.1$31.1 million, respectively. As of December 31, 2016,2019, options outstanding, all of which were exercisable, had an intrinsic value of $24.3 million.$0.5 million and an exercise price of $8.



61


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


Restricted shares (including RSUs and performance shares)


A summary of restricted share activity, including RSUs and performance shares, for the three years ended December 31, 2016,2019, is presented below (000’s omitted, except per share data):
 2019 2018 2017
 Shares 
Weighted-
Average
Per Share
Grant Date
Fair Value
 Shares 
Weighted-
Average
Per Share
Grant Date
Fair Value
 Shares 
Weighted-
Average
Per Share
Grant Date
Fair Value
Outstanding, beginning of
       year
3,074
 $23
 3,271
 $19
 2,974
 $19
Granted932
 27
 833
 31
 1,251
 21
Distributed(1,181) 17
 (786) 22
 (775) 19
Forfeited(144) 26
 (244) 22
 (179) 19
Outstanding, end of year2,681
 $26
 3,074
 $23
 3,271
 $19
Vested, end of year153
 $20
 129
 $21
 152
 $17

 2016 2015 2014
 Shares 
Weighted-
Average
Per Share
Grant Date
Fair Value
 Shares 
Weighted-
Average
Per Share
Grant Date
Fair Value
 Shares 
Weighted-
Average
Per Share
Grant Date
Fair Value
Outstanding, beginning of
       year
2,576
 $18
 2,890
 $15
 3,211
 $11
Granted1,853
 17
 932
 22
 974
 19
Distributed(546) 20
 (1,090) 10
 (1,019) 10
Forfeited(909) 12
 (156) 19
 (276) 15
Outstanding, end of year2,974
 $19
 2,576
 $18
 2,890
 $15
Vested, end of year123
 $15
 89
 $14
 75
 $13


During 2016, 2015,2019, 2018, and 2014,2017, the total fair value of shares vested during the year was $11.0$20.0 million, $10.2$17.1 million, and $8.1$15.0 million, respectively. Unamortized compensation cost related to restricted share awards was $18.4$19.7 million at December 31, 2016.2019. These costs will be expensed over a weighted-average period of approximately 2 years. Additionally, there were 122,6110.2 million RSUs outstanding at December 31, 2016,2019, that had vested but had not yet been paid out because the payout date had been deferred by the holder.holders.


Long-term incentive plans


We maintain long-term incentive plans for senior management and other employees that provide awards based on the achievement of stated performance targets over three-year periods. Awards are stated in dollars but are settled in common shares based on the stock price at the end of the performance period. If the share price falls below a floor of $5.00 per share at the end of the performance period or we do not have a sufficient number of shares available under our stock incentive plans at the time of settlement, then a portion of each award will be paid in cash. We adjust the liabilities and recognize the expense associated with the awards based on the probability of achieving the stated performance targets at each reporting period. Liabilities for these awards totaled $11.2$15.0 million and $23.2$17.0 million at December 31, 20162019 and 2015,2018, respectively.



62


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)





9.8. Income taxes


Components of current and deferred income tax expense (benefit) are as follows ($000’s omitted):
 2019 2018 2017
Current expense (benefit)     
Federal$196,186
 $(44,462) $81,101
State and other21,252
 7,202
 (11,801)
 $217,438
 $(37,260) $69,300
Deferred expense (benefit)     
Federal$74,700
 $271,544
 $444,695
State and other30,738
 91,233
 (22,388)
 $105,438
 $362,777
 $422,307
Income tax expense (benefit)$322,876
 $325,517
 $491,607

 2016 2015 2014
Current expense (benefit)     
Federal$9,464
 $8,760
 $5,619
State and other(13,104) 1,474
 (13,968)
 $(3,640) $10,234
 $(8,349)
Deferred expense (benefit)     
Federal$312,288
 $277,895
 $232,969
State and other22,499
 33,804
 (9,200)
 $334,787
 $311,699
 $223,769
Income tax expense (benefit)$331,147
 $321,933
 $215,420


The following table reconciles the statutory federal income tax rate to the effective income tax rate:
 2019 2018 2017
Income taxes at federal statutory rate21.0 % 21.0 % 35.0 %
State and local income taxes, net of federal tax3.7
 4.0
 3.1
Tax accounting method change
 (2.5) 
Changes in tax laws, including the Tax Act0.2
 1.0
 18.3
Deferred tax asset valuation allowance(0.4) 0.9
 (1.1)
Tax contingencies(0.1) 0.1
 (1.0)
Other(0.3) (0.3) (1.9)
Effective rate24.1 % 24.2 % 52.4 %

 2016 2015 2014
Income taxes at federal statutory rate35.0 % 35.0% 35.0 %
State and local income taxes, net of federal tax3.3
 2.8
 3.0
Deferred tax asset valuation allowance(2.2) 0.4
 (6.6)
Tax contingencies(1.3) 0.1
 (1.4)
Other0.7
 1.2
 1.2
Effective rate35.5 % 39.5% 31.2 %


In December 2017, the U.S. government enacted comprehensive tax legislation commonly referred to as the Tax Cuts and Jobs Act (the “Tax Act”). The Tax Act made broad and complex changes to the U.S. tax code, including, but not limited to, the following that impact us: (1) reducing the U.S. federal corporate rate from 35 percent to 21 percent; (2) eliminating the corporate alternative minimum tax; (3) creating a new limitation on deductible interest expense; (4) repealing the domestic production activities deduction; (5) limiting the deductibility of certain executive compensation; and (6) limiting certain other deductions. As the result of the Tax Act, we recorded net tax expense of $172.1 million in 2017 related to the remeasurement of our deferred tax balances and other effects.
Our
The 2019 and 2018 effective tax rates utilize the reduced 21% tax rate due to the Tax Act while the 2017 effective tax rate was 35.5%, 39.5% and 31.2% for 2016, 2015, and 2014 respectively. utilizes the prior 35% tax rate but reflects the revaluation of deferred taxes due to the Tax Act’s enactment.

The 20162019 effective tax rate differs from the federal statutory rate primarily due to state income taxes,tax expense on current year earnings, changes in valuation allowances relating to projected utilization of certain state net operating loss carryforwards, and state tax law changes. The 2018 effective tax rate differs from the reversalfederal statutory rate primarily due to state income tax expense on current year earnings, tax benefits due to Internal Revenue Service (IRS) acceptance of a portiontax accounting method change applicable to the 2017 tax year, valuation allowances relating to projected utilization of our valuation allowance relatedcertain state net operating loss carryforwards, and state tax law changes. The acceptance of the tax accounting method change provided a deferral of profit on home sales, which resulted in a favorable adjustment in 2018 due to a legal entity restructuring,the tax rate reduction in the Tax Act. The 2017 effective tax rate differs from the federal statutory rate primarily due to remeasurement of deferred taxes resulting from the enactment of the Tax Act, state income tax expense on current year earnings, the favorable resolution of certain state income tax matters, the impact on our net deferred tax assets due to changes in business operationsdomestic production activities deduction, and state tax laws, and recognition of energy efficient home credits. The 2015 effective tax rate exceeds the federal statutory rate primarily due to state income taxes and the impact of changes in business operations and state tax laws to our net deferred tax assets. The 2014 effective tax rate is less than the federal statutory rate primarily due to the reversal of a portion of our valuation allowance related to certain state deferred tax assets, along with the favorable resolution of certain federal and state income tax matters.law changes.




63


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)




Deferred tax assets and liabilities reflect temporary differences arising from the different treatment of items for tax and accounting purposes. Components of our net deferred tax asset are as follows ($000’s omitted):
 At December 31,
 2019 2018
Deferred tax assets:   
Accrued insurance$142,515
 $144,225
Inventory valuation reserves97,585
 132,495
Other64,373
 50,237
NOL carryforwards:   
Federal12,962
 27,122
State200,710
 228,959
Tax credits8,648
 7,692
 526,793
 590,730
Deferred tax liabilities:   
Deferred income(228,186) (195,596)
Intangibles and other(44,547) (26,966)
 (272,733) (222,562)
Valuation allowance(83,953) (92,589)
Net deferred tax asset$170,107
 $275,579
 At December 31,
 2016 2015
Deferred tax assets:   
Accrued insurance$220,823
 $237,836
Non-deductible reserves and other140,987
 155,488
Inventory valuation reserves359,964
 476,673
Net operating loss ("NOL") carryforwards:   
Federal187,817
 367,302
State224,316
 274,686
Alternative minimum tax credit carryforwards53,917
 44,161
Energy and other credit carryforwards45,673
 28,669
 1,233,497
 1,584,815
Deferred tax liabilities:   
Capitalized items, including real estate basis differences,
      deducted for tax, net
(82,445) (39,220)
Trademarks and tradenames(36,781) (41,664)
 (119,226) (80,884)
Valuation allowance(64,863) (109,052)
Net deferred tax asset$1,049,408
 $1,394,879

 
Our gross federal NOL carryforward is approximately $536.6deferred tax asset of $13.0 million and expires, if unused, between 20302031 and 2032. We also have state NOLs in various jurisdictions which may generally be carried forward from 5up to 20 years, depending on the jurisdiction. The $44.2 million reduction in the valuation allowance includes a reduction of $23.6 million for NOL carryforwards expiring in 2016. There was no income statement or tax rate impact from theOur state NOL carryforward expirations because there was a corresponding reduction to the state NOL deferred tax asset. The remaining state NOL carryforwardsassets will expire if unused at various dates as follows: of the total state deferred tax assets, $13.4$35.9 million from 20172020 to 20212024 and $210.9$164.8 million from 20222025 and thereafter. In addition, we have federal energy credit carryforwards that expire, if unused, between 2026 and 2036 and alternative minimum tax credits that can be carried forward indefinitely.


We evaluate our deferred tax assets each period to determine if a valuation allowance is required based on whether it is "more likely than not" that some portion of the deferred tax assets would not be realized. The ultimate realization of these deferred tax assets is dependent upon the generation of sufficient taxable income during future periods.  We conduct our evaluation by considering all available positive and negative evidence. This evaluation considers, among other factors, historical operating results, forecasts of future profitability, the duration of statutory carryforward periods, and the outlooks for the U.S. housing industry and broader economy.
Our ability to use certain of Centex’s federal losses and credits is limited by Section 382 of the Internal Revenue Code. We do not believe that this limitation will prevent the Company from utilizing these Centex losses and credits. We do believe that full utilization of certain state NOL carryforwards will be limited due to Section 382.
The accounting for deferred taxes is based upon estimates of future results. Differences between estimated and actual results could result in changes in the valuation of our deferred tax assets that could have a material impact on our consolidated results of operations or financial position. Changes in existing tax laws could also affect actual tax results and the realization of deferred tax assets over time.
As a result of certain realization requirements of ASC 718, the table of deferred tax assets and liabilities does not include $18.6 million of deferred tax assets as of December 31, 2016 that arose directly from tax deductions related to equity compensation greater than compensation recognized for financial reporting. As a result of the adoption of ASU No. 2016-09, we expect the cumulative-effect adjustment to increase the January 1, 2017, opening retained earnings and deferred tax assets by $18.6 million from these previously unrecognized excess tax benefits.

PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


Unrecognized tax benefits represent the difference between tax positions taken or expected to be taken in a tax return and the benefits recognized for financial statement purposes. We had $21.5$40.3 million and $39.0$30.6 million of gross unrecognized tax benefits at December 31, 20162019 and 2015,2018, respectively. If recognized, $14.0$21.6 million and $25.5$19.7 million, respectively, of these amounts would impact our effective tax rate. Additionally, we had accrued interest and penalties of $12.2$6.5 million and $17.2$5.8 million at December 31, 20162019 and 2015,2018, respectively.


It is reasonably possible within the next twelve months that our gross unrecognized tax benefits may decrease by up to $17.4$23.0 million, excluding interest and penalties, primarily due to potential settlements. A reconciliation of the change in the unrecognized tax benefits is as follows ($000’s omitted):

64


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)

 2016 2015 2014
Unrecognized tax benefits, beginning of period$38,992
 $32,911
 $173,310
Increases related to tax positions taken during a prior period224
 5,763
 
Decreases related to tax positions taken during a prior period(13,218) 
 (133,883)
Increases related to tax positions taken during the current
       period
114
 318
 237
Decreases related to settlements with taxing authorities(707) 
 (6,753)
Reductions as a result of a lapse of the applicable statute of
       limitations
(3,903) 
 
Unrecognized tax benefits, end of period$21,502
 $38,992
 $32,911


 2019 2018 2017
Unrecognized tax benefits, beginning of period$30,554
 $48,604
 $21,502
Increases related to positions taken during a prior period2,376
 5,389
 20,555
Decreases related to positions taken during a prior period(7,918) (31,850) (9,665)
Increases related to positions taken during the current period16,332
 8,411
 18,895
Decreases related to settlements with taxing authorities(1,044) 
 
Decreases related to lapse of the applicable statute of limitations
 
 (2,683)
Unrecognized tax benefits, end of period$40,300
 $30,554
 $48,604


We continue to participate in the Compliance Assurance Process (“CAP”) with the IRS as an alternative to the traditional IRS examination process. As a result of our participation in CAP, federal tax years 20142017 and prior are closed. Tax year 20152018 is expected to close by the secondfirst quarter of 2017.2020. We are also currently under examination by various state taxing jurisdictions and anticipate finalizing certain of the examinations within the next twelve months. The final outcome of these examinations is not yet determinable. The statute of limitations for our major tax jurisdictions remains open for examination for tax years 20052015 to 2016.2019.



PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


10.9. Fair value disclosures


ASC 820, “Fair Value Measurements and Disclosures,” provides a framework for measuring fair value in generally accepted accounting principles and establishes a fair value hierarchy which requires an entity to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. The fair value hierarchy can be summarized as follows:
Level 1 Fair value determined based on quoted prices in active markets for identical assets or liabilities.
  
Level 2  Fair value determined using significant observable inputs, generally either quoted prices in active markets for similar assets or liabilities or quoted prices in markets that are not active.
  
Level 3  Fair value determined using significant unobservable inputs, such as pricing models, discounted cash flows, or similar techniques


Our assets and liabilities measured or disclosed at fair value are summarized below ($000’s omitted):
Financial Instrument Fair Value
Hierarchy
 Fair Value
December 31,
2019
 December 31,
2018
       
Measured at fair value on a recurring basis:      
Residential mortgage loans available-for-sale Level 2 $508,967
 $461,354
Interest rate lock commitments Level 2 8,202
 9,035
Forward contracts Level 2 (1,073) (6,914)
Whole loan commitments Level 2 596
 (718)
       
Measured at fair value on a non-recurring basis:      
House and land inventory Level 3 $9,979
 $18,253
Land held for sale Level 2 4,193
 17,813
       
Disclosed at fair value:      
Cash and equivalents (including restricted cash) Level 1 $1,251,456
 $1,133,700
Financial Services debt Level 2 326,573
 348,412
Other notes payable Level 2 53,381
 41,313
Senior notes payable Level 2 3,098,665
 2,857,830



65


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)

Financial Instrument Fair Value
Hierarchy
 Fair Value
December 31,
2016
 December 31,
2015
       
Measured at fair value on a recurring basis:      
Residential mortgage loans available-for-sale Level 2 $539,496
 $442,715
Interest rate lock commitments Level 2 8,693
 5,574
Forward contracts Level 2 7,081
 338
Whole loan commitments Level 2 272
 13
       
Measured at fair value on a non-recurring basis:      
House and land inventory Level 3 $8,920
 $11,052
       
Disclosed at fair value:      
Cash and equivalents (including restricted cash) Level 1 $723,248
 $775,435
Financial Services debt Level 2 331,621
 267,877
Term loan Level 2 
 500,000
Senior notes Level 2 3,112,297
 1,643,651


Fair values for agency residential mortgage loans available-for-sale are determined based on quoted market prices for comparable instruments. Fair values for non-agency residential mortgage loans available-for-sale are determined based on purchase commitments from whole loan investors and other relevant market information available to management. Fair values for interest rate lock commitments, including the value of servicing rights, are based on market prices for similar instruments. Forwardand forward contracts on mortgage-backed securities are valued based on market prices for similar instruments. Fair values for whole loan investor commitments are based on market prices for similar instruments from the specific whole loan investor.


Certain assets are required to be recorded at fair value on a non-recurring basis when events and circumstances indicate that the carrying value may not be recoverable. The non-recurring fair valuevalues included in the above table represent only those assets whose carrying values were adjusted to fair value during the quarterly period ended as of the respective balance sheet dates. See Note 1 for a more detailed discussion of the valuation methods used for inventory.


The carrying amounts of cash and equivalents, Financial Services debt, the Term Loan,Other notes payable and the Revolving Credit Facility approximate their fair values due to their short-term nature and floating interest rate terms. The fair values of seniorthe Senior notes payable are based on quoted market prices, when available. If quoted market prices are not available, fair values are based on quoted market prices of similar issues. The carrying value of the senior notes payable was $3.1$2.8 billion and $1.6$3.0 billion at December 31, 20162019 and 20152018, respectively.

PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


11.10. Other assets and accrued and other liabilities


Other assets are presented below ($000’s omitted):
 December 31,
 2019 2018
Accounts and notes receivable:   
Insurance receivables (Note 11)
$118,366
 $152,987
Other receivables129,781
 136,319
 248,147
 289,306
Prepaid expenses123,220
 131,523
Deposits and pre-acquisition costs (Note 1)
299,437
 218,568
Property and equipment, net (Note 1)
111,713
 92,935
Right-of-use assets (Note 11) (a)
70,029
 
Income taxes receivable2,285
 58,090
Other40,855
 39,937
 $895,686
 $830,359

 December 31,
 2016 2015
Accounts and notes receivable:   
Insurance receivables (Note 12)
$307,344
 $362,680
Notes receivable29,111
 28,288
Other receivables90,714
 81,581
 427,169
 472,549
Prepaid expenses106,748
 109,113
Deposits and pre-acquisition costs (Note 1)
195,436
 162,119
Property and equipment, net (Note 1)
77,444
 86,312
Income taxes receivable (Note 9)
9,272
 25,080
Other41,357
 38,172
 $857,426
 $893,345

(a)
Right-of-use assets have no balance at December 31, 2018 as a result of the Company's adoption of ASU 2016-02 using a modified retrospective approach with an effective date of January 1, 2019 (Note 11).


We record receivables from various parties in the normal course of business, including amounts due from insurance companies (see Note 1211), municipalities, and vendors.municipalities. In certain instances, we may accept consideration for land sales or other transactions in the form of a note receivable.














66


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


Accrued and other liabilities are presented below ($000’s omitted):
 December 31,
 2016 2015
Self-insurance liabilities (Note 12)
$831,058
 $924,563
Loan origination liabilities (Note 12)
35,114
 46,381
Compensation-related liabilities123,730
 124,798
Warranty liabilities (Note 12)
66,134
 61,179
Community development district obligations (Note 12)
8,875
 11,964
Accrued interest50,793
 20,541
Limited recourse notes payable19,282
 35,336
Dividends payable29,102
 31,568
Other284,906
 260,453
 $1,448,994
 $1,516,783
 December 31,
 2019 2018
Self-insurance liabilities (Note 11)
$709,798
 $737,013
Compensation-related liabilities171,533
 161,068
Lease liabilities (Note 11) (a)
91,408
 
Warranty liabilities (Note 11)
91,389
 79,154
Accrued interest48,483
 52,521
Loan origination liabilities (Note 11)
25,159
 50,282
Other261,598
 280,445
 $1,399,368
 $1,360,483


(a)
Lease liabilities have no balance at December 31, 2018 as a result of the Company's adoption of ASU 2016-02 using a modified retrospective approach with an effective date of January 1, 2019 (Note 11).





PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


12.11. Commitments and contingencies

Leases

We lease certain property and equipment under non-cancelable operating leases. The future minimum lease payments required under operating leases that have initial or remaining non-cancelable terms in excess of one year as of December 31, 2016, are as follows ($000’s omitted):
Years Ending December 31, 
2017$25,349
201822,280
201920,266
202013,559
20219,188
Thereafter32,282
Total minimum lease payments$122,924

Net rental expense for 2016, 2015, and 2014 was $33.0 million, $27.7 million, and $25.3 million, respectively. Certain leases contain renewal or purchase options and generally provide that we pay for insurance, taxes, and maintenance.


Loan origination liabilities


Our mortgage operations may be responsible for losses associated with mortgage loans originated and sold to investors in the event of errors or omissions relating to representations and warranties made by us that the loans met certain requirements, including representations as to underwriting standards, the existence of primary mortgage insurance, and the validity of certain borrower representations in connection with the loan. If a loan is determined to be faulty, we either indemnify the investor for potential future losses, repurchase the loansloan from the investorsinvestor, or reimburse the investors'investor's actual losses.

CTX Mortgage Company, LLC ("CTX Mortgage") was the mortgage subsidiary of Centex and ceased originating loans in December 2009. In the matter Lehman Brothers Holdings, Inc. ("Lehman") in the U.S. Bankruptcy Court in the Southern District of New York, Lehman has initiated an adversary proceeding against CTX Mortgage seeking indemnity for loans sold to it by CTX Mortgage prior to 2009. This claim is part of a broader action by Lehman in U.S. Bankruptcy Court against more than 100 mortgage originators and brokers. On August 13, 2018, the court denied a motion to dismiss filed by CTX Mortgage and other defendants, and on December 17, 2018, Lehman filed an amended adversary complaint against CTX Mortgage. Lehman's complaint alleges claims for indemnifiable losses (a “make-whole” payment).of up to $261.0 million due from CTX Mortgage. We believe that CTX Mortgage has meritorious defenses and CTX Mortgage will continue to vigorously defend itself in this matter. We have recorded a liability for an amount that we consider to be the best estimate within a range of potential losses.


In addition, both CTX Mortgage and Pulte Mortgage sold certain loans originated prior to 2009 to financial institutions for inclusion in residential mortgage-backed securities or other securitizations issued by such financial institutions. In connection with such sales, CTX Mortgage and Pulte Mortgage have been put on notice of potential direct and / or third party claims for indemnification arising out of litigation relating to certain of these residential mortgage-backed securities or other securitizations and both CTX Mortgage and Pulte Mortgage have a pending litigation matter relating to such claims. We cannot yet quantify CTX Mortgage's or Pulte Mortgage's potential liability as a result of these indemnification obligations. We do not believe, however, that these matters will have a material adverse impact on the results of operations, financial position, or cash flows of the Company.

Estimating the required liability for these potential losses requires a significant level of management judgment. During 2015 and 2014,2018, we reducedincreased our loan origination liabilities by net reserve releases of $11.4$16.1 million and $18.6 million, respectively, based on settlements or probable settlements of various repurchase requests and existing conditions.a number of claims related to loans originated by CTX Mortgage prior to 2009. Reserves provided (released) are reflected in Financial Services expenses. Changes in these liabilities were as follows ($000's omitted):

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PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


 2019 2018 2017
Liabilities, beginning of period$50,282
 $34,641
 $35,114
Reserves provided (released), net(225) 16,130
 (50)
Payments(24,898) (489) (423)
Liabilities, end of period$25,159
 $50,282
 $34,641
Given the ongoing volatility in the mortgage industry,unsettled litigation, changes in values of underlying collateral over time, unpredictable factors inherent in litigation, and other uncertainties regarding the ultimate resolution of these claims, actual costs could differ from our current estimates.

Changes in these liabilities were as follows ($000's omitted):
 2016 2015 2014
Liabilities, beginning of period$46,381
 $58,222
 $124,956
Reserves provided (released), net506
 (11,433) (18,604)
Payments(11,773) (408) (48,130)
Liabilities, end of period$35,114
 $46,381
 $58,222


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)



Community development and other special district obligations


A community development district or similar development authority (“CDD”) is a unit of local government created under various state statutes that utilizes the proceeds from the sale of bonds to finance the construction or acquisition of infrastructure assets of a development. A portion of the liability associated with the bonds, including principal and interest, is assigned to each parcel of land within the development. This debt is typically paid by subsequent special assessments levied by the CDD on the landowners. Generally, we are only responsible for paying the special assessments for the period during which we are the landowner of the applicable parcels. However, in certain limited instances we record a liability for future assessments. At December 31, 2016 and 2015, we had $8.9 million and $12.0 million, respectively, in accrued liabilities for outstanding CDD obligations.


Letters of credit and surety bonds


In the normal course of business, we post letters of credit and surety bonds pursuant to certain performance-related obligations, as security for certain land option agreements, and under various insurance programs. The majority of these letters of credit and surety bonds are in support of our land development and construction obligations to various municipalities, other government agencies, and utility companies related to the construction of roads, sewers, and other infrastructure. We had outstanding letters of credit and surety bonds totaling $219.1$262.8 million and $1.1$1.4 billion, respectively, at December 31, 2016,2019, and $191.3$239.4 million and $1.0$1.3 billion, respectively, at December 31, 2015.2018. In the event any such letter of credit or surety bonds is drawn, we would be obligated to reimburse the issuer of the letter of credit or surety bond. We do not believe that a material amount, if any, of the letters of credit or surety bonds will be drawn. Our surety bonds generally do not have stated expiration dates; rather, we are released from the surety bonds as the underlying contractual performance is completed. Because significant construction and development work has been performed related to the applicable projects but has not yet received final acceptance by the respective counterparties, the aggregate amount of surety bonds outstanding is in excess of the projected cost of the remaining work to be performed.


Litigation and regulatory matters


We are involved in various litigation and legal claims in the normal course of our business operations, including actions brought on behalf of various classes of claimants. We are also subject to a variety of local, state, and federal laws and regulations related to land development activities, house construction standards, sales practices, mortgage lending operations, employment practices, and protection of the environment. As a result, we are subject to periodic examination or inquiry by various governmental agencies that administer these laws and regulations.


We establish liabilities for legal claims and regulatory matters when such matters are both probable of occurring and any potential loss is reasonably estimable. We accrue for such matters based on the facts and circumstances specific to each matter and revise these estimates as the matters evolve. In such cases, there may exist an exposure to loss in excess of any amounts currently accrued. In view of the inherent difficulty of predicting the outcome of these legal and regulatory matters, we generally cannot predict the ultimate resolution of the pending matters, the related timing, or the eventual loss. While the outcome of such contingencies cannot be predicted with certainty, we do not believe that the resolution of such matters will have a material adverse impact on our results of operations, financial position, or cash flows. However, to the extent the liability arising from the ultimate resolution of any matter exceeds the estimates reflected in the recorded reserves relating to such matter, we could incur additional charges that could be significant. During 2016, we settled a contract dispute related to a land transaction that we terminated approximately ten years ago in response to a collapse in housing demand. As a result of the settlement, we recorded a charge of $15.0 million, which is reflected in other expense, net.


In September 2012, Applecross Club Operations ("Applecross") filed a complaint for breach of contract and promissory estoppel in Applecross v. Pulte Homes of PA, et al. The complaint alleged that we induced Applecross to purchase a golf course from us in 2010 by promising to build over 1,000 residential units in a planned community located outside Philadelphia, Pennsylvania. In September 2015, the jury in the case found in favor of Applecross and awarded damages in the amount of $20.0 million. We have appealed the award. However, in light of the jury’s verdict, we recorded a reserve of $20.0 million in 2015, which is reflected in other expense, net.





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PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)




Allowance for warrantiesWarranty liabilities


Home purchasers are provided with a limited warranty against certain building defects, including a one-year comprehensive limited warranty and coverage for certain other aspects of the home’s construction and operating systems for periods of up to and in limited instances exceeding 10 years. We estimate the costs to be incurred under these warranties and record liabilities in the amount of such costs at the time product revenue is recognized. Factors that affect our warranty liabilities include the number of homes sold, historical and anticipated rates of warranty claims, and the projected cost per claim.of claims. We periodically assess the adequacy of the warranty liabilities for each geographic market in which we operate and adjust the amounts as necessary. Actual warranty costs in the future could differ from the current estimates. Changes toin warranty liabilities were as follows ($000’s omitted):
 2019 2018 2017
Warranty liabilities, beginning of period$79,154
 $72,709
 $66,134
Reserves provided60,818
 65,567
 50,014
Payments(75,635) (64,525) (58,780)
Other adjustments (a)
27,052
 5,403
 15,341
Warranty liabilities, end of period$91,389
 $79,154
 $72,709

 2016 2015 2014
Warranty liabilities, beginning of period$61,179
 $65,389
 $63,992
Reserves provided67,169
 52,684
 51,348
Payments(55,892) (60,968) (47,968)
Other adjustments(6,322) 4,074
 (1,983)
Warranty liabilities, end of period$66,134
 $61,179
 $65,389

(a)Includes charges totaling $14.8 million in 2019 related to a closed-out community in Southeast and $12.4 million in 2017 related to a closed-out community in Florida.


Self-insured risks


We maintain, and require our subcontractors to maintain, general liability insurance coverage. We also maintain builders' risk, property, errors and omissions, workers compensation, and other business insurance coverage. These insurance policies protect us against a portion of the risk of loss from claims. However, we retain a significant portion of the overall risk for such claims either through policies issued by our captive insurance subsidiaries or through our own self-insured per occurrence and aggregate retentions, deductibles, and claims in excess of available insurance policy limits.
 
Our general liability insurance includes coverage for certain construction defects. While construction defect claims can relate to a variety of circumstances, the majority of our claims relate to alleged problems with siding, plumbing, foundations and other concrete work, windows, roofing, and heating, ventilation and air conditioning systems.foundations. The availability of general liability insurance for the homebuilding industry and its subcontractors has become increasingly limited, and the insurance policies available require companies to maintain significant per occurrence and aggregate retention levels. In certain instances, we may offer our subcontractors the opportunity to purchase insurance through one of our captive insurance subsidiaries or participate in a project-specific insurance program provided by us. Policies issued by the captive insurance subsidiaries represent self-insurance of these risks by us. This self-insured exposure is limited by reinsurance policies that we purchase. General liability coverage for the homebuilding industry is complex, and our coverage varies from policy year to policy year. Our insurance coverage requires a per occurrence deductible up to an overall aggregate retention level. Beginning with the first dollar, amounts paid to satisfy insured claims apply to our per occurrence and aggregate retention obligations. Any amounts incurred in excess of the occurrence or aggregate retention levels are covered by insurance up to our purchased coverage levels. Our insurance policies, including the captive insurance subsidiaries' reinsurance policies, are maintained with highly-rated underwriters for whom we believe counterparty default risk is not significant.


At any point in time, we are managing over 1,000 individual claims related to general liability, property, errors and omission, workers compensation, and other business insurance coverage. We reserve for costs associated with such claims (including expected claims management expenses) on an undiscounted basis at the time revenue is recognized for each home closing and evaluate the recorded liabilities based on actuarial analyses of our historical claims. The actuarial analyses calculate estimates of the ultimate net cost of all unpaid losses, including estimates for incurred but not reported losses ("IBNR"). IBNR represents losses related to claims incurred but not yet reported plus development on reported claims.


HousingOur recorded reserves for all such claims totaled $709.8 million and $737.0 million at December 31, 2019 and 2018, respectively, the vast majority of which relate to general liability claims. The recorded reserves include loss estimates related to both (i) existing claims and related claim expenses and (ii) IBNR and related claim expenses. Liabilities related to IBNR and related claim expenses represented approximately 68% and 65% of the total general liability reserves at December 31, 2019 and 2018, respectively. The actuarial analyses that determine the IBNR portion of reserves consider a variety of factors, including the frequency and severity of losses, which are based on our historical claims experience supplemented by industry data. The actuarial analyses of the reserves also consider historical third party recovery rates and claims management expenses.

Volatility in both national and local housing market conditions have been volatile across most of our markets over the past ten years, and we believe such conditions can affect the frequency and cost of construction defect claims. Additionally, IBNR estimates comprise the majority of our liability and are subject to a high degree of uncertainty due

69


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


to a variety of factors, including changes in claims reporting and resolution patterns, third party recoveries, insurance industry practices, the regulatory environment, and legal precedent. State regulations vary, but construction defect claims are reported and resolved over an extended period often exceeding ten years. Changes in the frequency and timing of reported claims and estimates of specific claim

PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


values can impact the underlying inputs and trends utilized in the actuarial analyses, which could have a material impact on the recorded reserves. Additionally, the amount of insurance coverage available for each policy period also impacts our recorded reserves. Because of the inherent uncertainty in estimating future losses and the timing of such losses related to these claims, actual costs could differ significantly from estimated costs.


Adjustments to reserves are recorded in the period in which the change in estimate occurs. During 20162019, 2018, and 2015,2017, we reduced reserves, primarily general liability reserves, by $55.2$49.4 million, $35.9 million, and $29.6$97.8 million respectively, as a result of changes in estimates resulting from actual claim experience observed being less than anticipated in previous actuarial projections. During 2015, we also recorded a general liability reserve reversal of $32.6 million, resulting from a legal settlement relating to plumbing claims initially reported to us in 2008 and for which our recorded liabilities were adjusted over time based on changes in facts and circumstances. These claims ultimately resulted in a class action lawsuit involving a national vendor and numerous other homebuilders, homebuyers, and insurance companies. In 2015, a global settlement was reached, pursuant to which we funded our agreed upon share of settlement costs, which were significantly lower than our previously estimated exposure. During 2014, we increased general liability insurance reserves by $69.3 million, which was primarily driven by estimated costs associated with siding repairs in certain previously completed communities.

The changes in actuarial estimates in 2016, 2015, and 2014 were driven by changes in actual claims experience that, in turn, impacted actuarial estimates for potential future claims. These changes in actuarial estimates did not involve any changes in actuarial methodology but did impact the development of estimates for future periods, which resulted in adjustments to the IBNR portion of our recorded liabilities.

Our recorded reserves for all such claims totaled $831.1 million and $924.6 million at December 31, 2016 and 2015, respectively, the vast majority of which relate to general liability claims. The recorded reserves include loss estimates related to both (i) existing claims and related claim expenses and (ii) IBNR and related claim expenses. Liabilities related to IBNR and related claim expenses represented approximately 70% and 74% of the total general liability reserves at December 31, 2016 and 2015, respectively. The actuarial analyses we use in the determination of the IBNR portion of reserves consider a variety of factors, including the frequency and severity of losses, which are based on our historical claims experience supplemented by relevant industry data. The actuarial analyses of the reserves also consider historical third party recovery rates and claims management expenses. Costs associated with our insurance programs are classified within selling, general, and administrative expenses. Changes in these liabilities were as follows ($000's omitted):
 2019 2018 2017
Balance, beginning of period$737,013
 $758,812
 $831,058
Reserves provided83,209
 93,156
 98,176
Adjustments to previously recorded reserves (a)
(49,437) (35,873) (97,789)
Payments, net (a)
(60,987) (79,082) (72,633)
Balance, end of period$709,798
 $737,013
 $758,812

 2016 2015
Balance, beginning of period$924,563
 $995,692
Net reserves provided40,784
 16,085
Payments, net (a)
(134,289) (87,214)
Balance, end of period$831,058
 $924,563

(a)Includes net changes in amounts expected to be recovered from our insurance carriers, which are recorded in other assets (see below).


(a) Includes net changes in amounts expected to be recovered from our insurance carriers, which are recorded to other assets (see below).

In certain instances, we have the ability to recover a portion of our costs under various insurance policies.policies or from subcontractors or other third parties. Estimates of such amounts are recorded when recovery is considered probable. As reflected in Note 1110, our receivables from insurance carriers totaled $307.3$118.4 million and $362.7$153.0 million at December 31, 20162019 and 2015,2018, respectively. The insurance receivables relate to costs incurred or to be incurred to perform corrective repairs, settle claims with customers, and other costs related to the continued progression of both known and anticipated future construction defect claims that we believe to be insured related to previously closed homes. Given the complexity inherent with resolving construction defect claims in the homebuilding industry as described above, there generally exists a significant lag between our payment of claims and our reimbursements from applicable insurance carriers. In addition, disputes between homebuilders and carriers over coverage positions relating to construction defect claims are common. Resolution of claims with carriers involves the exchange of significant amounts of information and frequently involves legal action. Currently,

In 2019 and 2017, we are the plaintiffrecorded write-offs of $22.6 million and $29.6 million, respectively, in litigationconnection with policy settlement negotiations with certain of our insurance carriers in regard to $113.6 million of recorded insurance receivables relating to the applicability of coverage to such costs under their policies.

carriers. We believe collection of theseour recorded insurance receivables including those in litigation, is probable based on the legal merits of our positions after review by legal counsel, favorable legal rulings received to date, the high credit qualityratings of our carriers, and our long history of collecting significant amounts of insurance reimbursements under similar insurance

PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


policies related to similar claims, including significant amounts funded by the above carriers under different policies.claims. While the outcomeoutcomes of these matters cannot be predicted with certainty, we do not believe that the resolution of such matters will have a material adverse impact on our results of operations, financial position, or cash flows.


Leases

We lease certain office space and equipment for use in our operations. We recognize lease expense for these leases on a straight-line basis over the lease term and combine lease and non-lease components for all leases. Right-of-use ("ROU") assets and lease liabilities are recorded on the balance sheet for all leases with an expected term of at least one year. Some leases include one or more options to renew. The exercise of lease renewal options is generally at our discretion. The depreciable lives of ROU assets and leasehold improvements are limited to the expected lease term. Certain of our lease agreements include rental payments based on a pro-rata share of the lessor’s operating costs which are variable in nature. Our lease agreements do not contain any residual value guarantees or material restrictive covenants.

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PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


ROU assets are classified within other assets on the balance sheet, while lease liabilities are classified within accrued and other liabilities. Leases with an initial term of 12 months or less are not recorded on the balance sheet. ROU assets and lease liabilities were $70.0 million and $91.4 million, respectively, at December 31, 2019. During 2019, we recorded an additional $17.6 million of lease liabilities under operating leases. Payments on lease liabilities during 2019 totaled $23.4 million.

Lease expense includes costs for leases with terms in excess of one year as well as short-term leases with terms of less than one year. Our total lease expense was $36.4 million, $33.6 million, and $30.8 million during 2019, 2018, and 2017, respectively. Our total lease expense in 2019 is inclusive of variable lease costs of $6.7 million and short-term lease costs of $9.6 million. Sublease income was de minimis. The future minimum lease payments required under our leases as of December 31, 2019 were as follows ($000's omitted):

Years Ending December 31, 
2020$18,995
202120,523
202218,605
202317,306
202411,677
Thereafter22,476
Total lease payments (a)
109,582
Less: Interest (b)
18,174
Present value of lease liabilities (c)
$91,408

(a)Lease payments include options to extend lease terms that are reasonably certain of being exercised and exclude $6.0 million of legally binding minimum lease payments for leases signed but not yet commenced at December 31, 2019.
(b)Our leases do not provide a readily determinable implicit rate. Therefore, we must estimate our discount rate for such leases to determine the present value of lease payments at the lease commencement date.
(c)The weighted average remaining lease term and weighted average discount rate used in calculating our lease liabilities were 6.1 years and 5.8%, respectively, at December 31, 2019.
13.12. Supplemental Guarantor information


All of our senior notes are guaranteed jointly and severally on a senior basis by certain of our wholly-owned Homebuilding subsidiaries and certain other wholly-owned subsidiaries (collectively, the “Guarantors”). Such guaranties are full and unconditional. Our subsidiaries comprising the Financial Services segment along with certain other subsidiaries (collectively, the "Non-Guarantor Subsidiaries") do not guarantee the senior notes. In accordance with Rule 3-10 of Regulation S-X, supplemental consolidating financial information of the Company, including such information for the Guarantors, is presented below. Investments in subsidiaries are presented using the equity method of accounting.


CONSOLIDATING BALANCE SHEET
DECEMBER 31, 2019
($000’s omitted)
 Unconsolidated Eliminating
Entries
 Consolidated
PulteGroup,
Inc.
 PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 
ASSETS         
Cash and equivalents$
 $1,026,743
 $191,170
 $
 $1,217,913
Restricted cash
 31,328
 2,215
 
 33,543
Total cash, cash equivalents, and
       restricted cash

 1,058,071
 193,385
 
 1,251,456
House and land inventory
 7,554,662
 125,952
 
 7,680,614
Land held for sale
 24,009
 
 
 24,009
Residential mortgage loans available-
       for-sale

 
 508,967
 
 508,967
Investments in unconsolidated entities
 59,266
 500
 
 59,766
Other assets8,172
 688,996
 198,518
 


 895,686
Intangible assets
 124,992
 
 
 124,992
Deferred tax assets, net182,461
 
 (12,354) 
 170,107
Investments in subsidiaries and
       intercompany accounts, net
8,103,191
 1,081,472
 9,279,403
 (18,464,066) 
 $8,293,824
 $10,591,468
 $10,294,371
 $(18,464,066) $10,715,597
LIABILITIES AND SHAREHOLDERS' EQUITY         
Liabilities:         
Accounts payable, customer deposits,
       accrued and other liabilities
$87,892
 $1,781,893
 $259,926
 $
 $2,129,711
Income tax liabilities36,093
 
 
 
 36,093
Financial Services debt
 
 326,573
 
 326,573
Notes payable

2,711,659
 53,381
 
 
 2,765,040
Total liabilities2,835,644
 1,835,274
 586,499
 
 5,257,417
Total shareholders’ equity5,458,180
 8,756,194
 9,707,872
 (18,464,066) 5,458,180
 $8,293,824
 $10,591,468
 $10,294,371
 $(18,464,066) $10,715,597

71


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)




CONSOLIDATING BALANCE SHEET
DECEMBER 31, 20162018
($000’s omitted)
Unconsolidated Eliminating
Entries
 Consolidated
PulteGroup,
Inc.
Unconsolidated Eliminating
Entries
 Consolidated
PulteGroup,
Inc.
PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 
ASSETS           
 
    
Cash and equivalents$
 $588,353
 $110,529
 $
 $698,882
$
 $906,961
 $203,127
 $
 $1,110,088
Restricted cash
 22,832
 1,534
 
 24,366

 22,406
 1,206
 
 23,612
Total cash, cash equivalents, and
restricted cash

 611,185
 112,063
 
 723,248

 929,367
 204,333
 
 1,133,700
House and land inventory
 6,707,392
 63,263
 
 6,770,655

 7,157,665
 95,688
 
 7,253,353
Land held for sale
 31,218
 510
 
 31,728

 36,849
 
 
 36,849
Residential mortgage loans available-
for-sale

 
 539,496
 
 539,496

 
 461,354
 
 461,354
Investments in unconsolidated entities105
 46,248
 5,094
 
 51,447

 54,045
 545
 
 54,590
Other assets12,364
 716,923
 128,139
 
 857,426
66,154
 579,452
 184,753
 
 830,359
Intangible assets
 154,792
 
 
 154,792

 127,192
 
 
 127,192
Deferred tax assets, net1,051,351
 
 (1,943) 
 1,049,408
282,874
 
 (7,295) 
 275,579
Investments in subsidiaries and
intercompany accounts, net
6,835,075
 (376,748) 6,845,781
 (13,304,108) 
7,557,245
 500,138
 8,231,342
 (16,288,725) 
$7,898,895
 $7,891,010
 $7,692,403
 $(13,304,108) $10,178,200
$7,906,273
 $9,384,708
 $9,170,720
 $(16,288,725) $10,172,976
LIABILITIES AND SHAREHOLDERS' EQUITY                  
Liabilities:                  
Accounts payable, customer deposits,
accrued and other liabilities
$94,656
 $1,755,756
 $191,928
 $
 $2,042,340
$90,158
 $1,598,265
 $278,713
 $
 $1,967,136
Income tax liabilities34,860
 
 
 
 34,860
11,580
 
 
 
 11,580
Financial Services debt
 
 331,621
 
 331,621

 
 348,412
 
 348,412
Senior notes3,110,016
 
 
 
 3,110,016
Notes payable2,986,753
 40,776
 537
 
 3,028,066
Total liabilities3,239,532
 1,755,756
 523,549
 
 5,518,837
3,088,491
 1,639,041
 627,662
 
 5,355,194
Total shareholders’ equity4,659,363
 6,135,254
 7,168,854
 (13,304,108) 4,659,363
4,817,782
 7,745,667
 8,543,058
 (16,288,725) 4,817,782
$7,898,895
 $7,891,010
 $7,692,403
 $(13,304,108) $10,178,200
$7,906,273
 $9,384,708
 $9,170,720
 $(16,288,725) $10,172,976



72


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)




CONSOLIDATING BALANCE SHEETSTATEMENT OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)
DECEMBERFor the year ended December 31, 20152019
($000’s omitted)
 Unconsolidated Eliminating
Entries
 Consolidated
PulteGroup,
Inc.
 PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 
ASSETS  
 
    
Cash and equivalents$
 $638,602
 $115,559
 $
 $754,161
Restricted cash
 20,274
 1,000
 
 21,274
Total cash, cash equivalents, and
       restricted cash

 658,876
 116,559
 
 775,435
House and land inventory
 5,450,058
 
 
 5,450,058
Land held for sale
 80,458
 1,034
 
 81,492
Residential mortgage loans available-
       for-sale

 
 442,715
 
 442,715
Investments in unconsolidated entities93
 36,499
 4,675
 
 41,267
Other assets38,991
 763,630
 90,724
 
 893,345
Intangible assets
 110,215
 
 
 110,215
Deferred tax assets, net1,392,251
 11
 2,617
 
 1,394,879
Investments in subsidiaries and
       intercompany accounts, net
5,529,606
 465,644
 6,293,018
 (12,288,268) 
 $6,960,941
 $7,565,391
 $6,951,342
 $(12,288,268) $9,189,406
LIABILITIES AND SHAREHOLDERS' EQUITY         
Liabilities:         
Accounts payable, customer deposits,
       accrued and other liabilities
$70,061
 $1,791,395
 $169,193
 $
 $2,030,649
Income tax liabilities57,050
 
 
 
 57,050
Financial Services debt
 
 267,877
 
 267,877
Term loan498,423
 
 
 
 498,423
Senior notes1,576,082
 
 
 
 1,576,082
Total liabilities2,201,616
 1,791,395
 437,070
 
 4,430,081
Total shareholders’ equity4,759,325
 5,773,996
 6,514,272
 (12,288,268) 4,759,325
 $6,960,941
 $7,565,391
 $6,951,342
 $(12,288,268) $9,189,406
 Unconsolidated   Consolidated
PulteGroup, 
Inc.
 PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 Eliminating
Entries
 
Revenues:         
Homebuilding         
Home sale revenues$
 $9,725,421
 $190,284
 $
 $9,915,705
Land sale and other revenues
 61,282
 1,539
 
 62,821
 
 9,786,703
 191,823
 
 9,978,526
Financial Services
 
 234,431
 
 234,431
 
 9,786,703
 426,254
 
 10,212,957
Homebuilding Cost of Revenues:         
Home sale cost of revenues
 (7,485,268) (143,432) 
 (7,628,700)
Land sale cost of revenues
 (54,143) (1,955) 
 (56,098)
 
 (7,539,411) (145,387) 
 (7,684,798)
Financial Services expenses
 (483) (130,287) 
 (130,770)
Selling, general, and administrative
       expenses

 (994,262) (50,075) 
 (1,044,337)
Other expense, net(5,423) (46,490) 38,437
 
 (13,476)
Intercompany interest(8,194) 
 8,194
 
 
Income (loss) before income taxes and
       equity in income (loss) of
       subsidiaries
(13,617) 1,206,057
 147,136
 
 1,339,576
Income tax (expense) benefit3,404
 (289,102) (37,178) 
 (322,876)
Income (loss) before equity in income
       (loss) of subsidiaries
(10,213) 916,955
 109,958
 
 1,016,700
Equity in income (loss) of subsidiaries1,026,913
 120,622
 962,865
 (2,110,400) 
Net income (loss)1,016,700
 1,037,577
 1,072,823
 (2,110,400) 1,016,700
Other comprehensive income (loss)100
 
 
 
 100
Comprehensive income (loss)$1,016,800
 $1,037,577
 $1,072,823
 $(2,110,400) $1,016,800




73


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)




CONSOLIDATING STATEMENT OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)
For the year ended December 31, 20162018
($000’s omitted)
Unconsolidated   Consolidated
PulteGroup, 
Inc.
Unconsolidated   Consolidated
PulteGroup, 
Inc.
PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 Eliminating
Entries
 PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 Eliminating
Entries
 
Revenues:                  
Homebuilding                  
Home sale revenues$
 $7,427,757
 $23,558
 $
 $7,451,315
$
 $9,694,703
 $123,742
 $
 $9,818,445
Land sale revenues
 33,598
 2,437
 
 36,035
Land sale and other revenues
 162,012
 2,492
 
 164,504

 7,461,355
 25,995
 
 7,487,350

 9,856,715
 126,234
 
 9,982,949
Financial Services
 
 181,126
 
 181,126

 
 205,382
 
 205,382

 7,461,355
 207,121
 
 7,668,476

 9,856,715
 331,616
 
 10,188,331
Homebuilding Cost of Revenues:                  
Home sale cost of revenues
 (5,566,653) (21,321) 
 (5,587,974)
 (7,449,343) (91,594) 
 (7,540,937)
Land sale cost of revenues
 (30,156) (1,959) 
 (32,115)
 (125,016) (1,544) 
 (126,560)

 (5,596,809) (23,280) 
 (5,620,089)
 (7,574,359) (93,138) 
 (7,667,497)
Financial Services expenses
 (533) (108,040) 
 (108,573)
 (563) (146,859) 
 (147,422)
Selling, general, and administrative
expenses

 (907,748) (49,402) 
 (957,150)
 (974,858) (37,165) 
 (1,012,023)
Other expense, net(1,321) (69,345) 21,852
 
 (48,814)(580) (53,765) 40,496
 
 (13,849)
Intercompany interest(1,980) 
 1,980
 
 
(7,835) 
 7,835
 
 
Income (loss) before income taxes and
equity in income (loss) of
subsidiaries
(3,301) 886,920
 50,231
 
 933,850
(8,415) 1,253,170
 102,785
 
 1,347,540
Income tax (expense) benefit1,254
 (312,486) (19,915) 
 (331,147)2,104
 (304,218) (23,403) 
 (325,517)
Income (loss) before equity in income
(loss) of subsidiaries
(2,047) 574,434
 30,316
 
 602,703
(6,311) 948,952
 79,382
 
 1,022,023
Equity in income (loss) of subsidiaries604,750
 58,078
 457,716
 (1,120,544) 
1,028,334
 73,097
 782,948
 (1,884,379) 
Net income (loss)602,703
 632,512
 488,032
 (1,120,544) 602,703
1,022,023
 1,022,049
 862,330
 (1,884,379) 1,022,023
Other comprehensive income (loss)83
 
 
 
 83
100
 
 
 
 100
Comprehensive income (loss)$602,786
 $632,512
 $488,032
 $(1,120,544) $602,786
$1,022,123
 $1,022,049
 $862,330
 $(1,884,379) $1,022,123



74


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)




CONSOLIDATING STATEMENT OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)
For the year ended December 31, 20152017
($000’s omitted)
 Unconsolidated Eliminating
Entries
 Consolidated
PulteGroup, 
Inc.
 PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 
Revenues:         
Homebuilding         
Home sale revenues$
 $8,229,392
 $94,592
 $
 $8,323,984
Land sale and other revenues
 57,711
 3,831
 
 61,542
 
 8,287,103
 98,423
 
 8,385,526
Financial Services
 
 192,160
 
 192,160
 
 8,287,103
 290,583
 
 8,577,686
Homebuilding Cost of Revenues:         
Home sale cost of revenues
 (6,385,167) (75,985) 
 (6,461,152)
Land sale cost of revenues
 (131,363) (3,086) 
 (134,449)
 
 (6,516,530) (79,071) 
 (6,595,601)
Financial Services expenses
 (527) (118,762) 
 (119,289)
Selling, general, and administrative
       expenses

 (785,266) (106,315) 
 (891,581)
Other expense, net(482) (63,050) 31,145
 
 (32,387)
Intercompany interest(2,485) 
 2,485
 
 
Income (loss) before income taxes and
       equity in income (loss) of
       subsidiaries
(2,967) 921,730
 20,065
 
 938,828
Income tax (expense) benefit1,127
 (483,435) (9,299) 
 (491,607)
Income (loss) before equity in income
       (loss) of subsidiaries
(1,840) 438,295
 10,766
 
 447,221
Equity in income (loss) of subsidiaries449,061
 58,559
 226,864
 (734,484) 
Net income (loss)447,221
 496,854
 237,630
 (734,484) 447,221
Other comprehensive income (loss)81
 
 
 
 81
Comprehensive income (loss)$447,302
 $496,854
 $237,630
 $(734,484) $447,302

 Unconsolidated   Consolidated
PulteGroup, 
Inc.
 PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 Eliminating
Entries
 
Revenues:         
Homebuilding         
Home sale revenues$
 $5,792,675
 $
 $
 $5,792,675
Land sale revenues
 48,536
 
 
 48,536
 
 5,841,211
 
 
 5,841,211
Financial Services
 1
 140,752
 
 140,753
 
 5,841,212
 140,752
 
 5,981,964
Homebuilding Cost of Revenues:         
Home sale cost of revenues
 (4,235,945) 
 
 (4,235,945)
Land sale cost of revenues
 (35,858) 
 
 (35,858)
 
 (4,271,803) 
 
 (4,271,803)
Financial Services expenses(313) 276
 (82,010) 
 (82,047)
Selling, general, and administrative
       expenses
(3) (790,818) (3,907) 
 (794,728)
Other expense, net(760) (17,424) 821
 
 (17,363)
Intercompany interest(2,110) (7,922) 10,032
 
 
Income (loss) before income taxes and
       equity in income (loss) of
       subsidiaries
(3,186) 753,521
 65,688
 
 816,023
Income tax (expense) benefit1,210
 (297,485) (25,658) 
 (321,933)
Income (loss) before equity in income
       (loss) of subsidiaries
(1,976) 456,036
 40,030
 
 494,090
Equity in income (loss) of subsidiaries496,066
 40,484
 411,699
 (948,249) 
Net income (loss)494,090
 496,520
 451,729
 (948,249) 494,090
Other comprehensive income (loss)81
 
 
 
 81
Comprehensive income (loss)$494,171
 $496,520
 $451,729
 $(948,249) $494,171


75


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)




CONSOLIDATING STATEMENT OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)CASH FLOWS
For the year ended December 31, 20142019
($000’s omitted)
 Unconsolidated Eliminating
Entries
 Consolidated
PulteGroup, 
Inc.
 PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 
Revenues:         
Homebuilding         
Home sale revenues$
 $5,662,171
 $
 $
 $5,662,171
Land sale revenues
 34,554
 
 
 34,554
 
 5,696,725
 
 
 5,696,725
Financial Services
 889
 124,749
 
 125,638
 
 5,697,614
 124,749
 
 5,822,363
Homebuilding Cost of Revenues:         
Home sale cost of revenues
 (4,149,674) 
 
 (4,149,674)
Land sale cost of revenues
 (23,748) 
 
 (23,748)
 
 (4,173,422) 
 
 (4,173,422)
Financial Services expenses(784) 130
 (70,403) 
 (71,057)
Selling, general, and administrative
       expenses

 (854,883) (6,507) 
 (861,390)
Other expense, net(9,026) (16,847) (863) 
 (26,736)
Intercompany interest(9,800) 90
 9,710
 
 
Income (loss) before income taxes and
       equity in income (loss) of
       subsidiaries
(19,610) 652,682
 56,686
 
 689,758
Income tax (expense) benefit7,473
 (201,332) (21,561) 
 (215,420)
Income (loss) before equity in income
       (loss) of subsidiaries
(12,137) 451,350
 35,125
 
 474,338
Equity in income (loss) of subsidiaries486,475
 38,534
 403,505
 (928,514) 
Net income (loss)474,338
 489,884
 438,630
 (928,514) 474,338
Other comprehensive income (loss)105
 
 
 
 105
Comprehensive income (loss)$474,443
 $489,884
 $438,630
 $(928,514) $474,443
 Unconsolidated   Consolidated
PulteGroup, Inc.
 PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 Eliminating
Entries
 
Net cash provided by (used in)
   operating activities
$195,371
 $858,338
 $23,836
 $
 $1,077,545
Cash flows from investing activities:         
Capital expenditures
 (48,899) (9,220) 
 (58,119)
Investment in unconsolidated subsidiaries
 (8,807) (708) 
 (9,515)
Cash used for business acquisition
 (163,724) 
 
 (163,724)
Other investing activities, net
 3,337
 1,792
 
 5,129
Net cash provided by (used in) investing
   activities

 (218,093) (8,136) 
 (226,229)
Cash flows from financing activities:         
Proceeds from debt, net of issuance costs
 
 
 
 
Repayments of debt(280,259) (29,189) (537) 
 (309,985)
Borrowings under revolving credit facility
 
 
 
 
Repayments under revolving credit facility
 
 
 
 
Financial Services borrowings
     (repayments), net

 
 (21,841) 
 (21,841)
Stock option exercises6,399
 
 
 
 6,399
Share repurchases(274,333) 
 
 
 (274,333)
Cash paid for shares withheld for taxes(11,450) 
 
 
 (11,450)
Dividends paid(122,350) 
 
 
 (122,350)
Intercompany activities, net486,622
 (482,352) (4,270) 
 
Net cash provided by (used in)
   financing activities
(195,371) (511,541) (26,648) 
 (733,560)
Net increase (decrease)
 128,704
 (10,948) 
 117,756
Cash, cash equivalents, and restricted cash
     at beginning of year

 929,367
 204,333
 
 1,133,700
Cash, cash equivalents, and restricted cash
     at end of year
$
 $1,058,071
 $193,385
 $
 $1,251,456



76


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)




CONSOLIDATING STATEMENT OF CASH FLOWS
For the year ended December 31, 20162018
($000’s omitted)
Unconsolidated   Consolidated
PulteGroup, Inc.
Unconsolidated   Consolidated
PulteGroup, Inc.
PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 Eliminating
Entries
 PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 Eliminating
Entries
 
Net cash provided by (used in)
operating activities
$256,722
 $(102,054) $(86,398) $
 $68,270
$494,521
 $791,350
 $163,876
 $
 $1,449,747
Cash flows from investing activities:                  
Capital expenditures
 (36,297) (2,998) 
 (39,295)
 (51,147) (7,892) 
 (59,039)
Investment in unconsolidated subsidiaries
 (14,539) 
 
 (14,539)
 (1,000) 
 
 (1,000)
Cash used for business acquisition
 (430,458) 
 
 (430,458)
Cash used for business acquisitions
 
 
 
 
Other investing activities, net
 11,189
 1,911
 
 13,100

 11,300
 6,797
 
 18,097
Net cash provided by (used in) investing
activities

 (470,105) (1,087) 
 (471,192)
 (40,847) (1,095) 
 (41,942)
Cash flows from financing activities:                  
Financial Services borrowings
(repayments)

 
 63,744
 
 63,744
Proceeds from debt issuance1,991,937
 4,000
 
 
 1,995,937
Proceeds from debt, net of issuance costs(8,164) 
 
 
 (8,164)
Repayments of debt(965,245) (21,235) (439) 
 (986,919)
 (81,758) (1,017) 
 (82,775)
Borrowings under revolving credit facility619,000
 
 
 
 619,000
1,566,000
 
 
 
 1,566,000
Repayments under revolving credit facility(619,000) 
 
 
 (619,000)(1,566,000) 
 
 
 (1,566,000)
Financial Services borrowings
(repayments), net

 
 (89,393) 
 (89,393)
Stock option exercises5,845
 
 
 
 5,845
6,555
 
 
 
 6,555
Share repurchases(603,206) 
 
 
 (603,206)(294,566) 
 
 
 (294,566)
Cash paid for shares withheld for taxes(7,910) 
 
 
 (7,910)
Dividends paid(124,666) 
 
 
 (124,666)(104,020) 
 
 
 (104,020)
Intercompany activities, net(561,387) 541,703
 19,684
 
 
(86,416) 102,821
 (16,405) 
 
Net cash provided by (used in)
financing activities
(256,722) 524,468
 82,989
 
 350,735
(494,521) 21,063
 (106,815) 
 (580,273)
Net increase (decrease)
 (47,691) (4,496) 
 (52,187)
 771,566
 55,966
 
 827,532
Cash, cash equivalents, and restricted cash
at beginning of year

 658,876
 116,559
 
 775,435

 157,801
 148,367
 
 306,168
Cash, cash equivalents, and restricted cash
at end of year
$
 $611,185
 $112,063
 $
 $723,248
$
 $929,367
 $204,333
 $
 $1,133,700



77


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)




CONSOLIDATING STATEMENT OF CASH FLOWS
For the year ended December 31, 20152017
($000’s omitted)
 Unconsolidated   Consolidated
PulteGroup, 
Inc.
 PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 Eliminating
Entries
 
Net cash provided by (used in)
   operating activities
$309,760
 $328,163
 $25,157
 $
 $663,080
Cash flows from investing activities:         
Capital expenditures
 (25,432) (6,619) 
 (32,051)
Investment in unconsolidated subsidiaries
 (23,037) 
 
 (23,037)
Cash used for business acquisitions
 
 
 
 
Other investing activities, net
 5,778
 (932) 
 4,846
Net cash provided by (used in)
   investing activities

 (42,691) (7,551) 
 (50,242)
Cash flows from financing activities:         
Financial Services borrowings (repayments)
 
 106,183
 
 106,183
Proceeds from debt, net of issuance costs
 
 
 
 
Repayments of debt(123,000) (10,301) (1,446) 
 (134,747)
Borrowings under revolving credit facility2,720,000
 
 
 
 2,720,000
Repayments under revolving credit facility(2,720,000) 
 
 
 (2,720,000)
Stock option exercises27,720
 
 
 
 27,720
Share repurchases(910,331) 
 
 
 (910,331)
Cash paid for shares withheld for taxes(5,995) 
 
 
 (5,995)
Dividends paid(112,748) 
 
 
 (112,748)
Intercompany activities, net814,594
 (728,555) (86,039) 
 
Net cash provided by (used in)
   financing activities
(309,760) (738,856) 18,698
 
 (1,029,918)
Net increase (decrease)
 (453,384) 36,304
 
 (417,080)
Cash, cash equivalents, and restricted cash
     at beginning of year

 611,185
 112,063
 
 723,248
Cash, cash equivalents, and restricted cash
     at end of year
$
 $157,801
 $148,367
 $
 $306,168

 Unconsolidated   Consolidated
PulteGroup, Inc.
 PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 Eliminating
Entries
 
Net cash provided by (used in)
   operating activities
$185,946
 $(430,940) $(92,596) $
 $(337,590)
Cash flows from investing activities:         
Capital expenditures
 (41,857) (3,583) 
 (45,440)
Investment in unconsolidated subsidiaries
 (454) 
 
 (454)
Cash used for business acquisitions
 
 
 
 
Other investing activities, net
 2,391
 8,939
 
 11,330
Net cash provided by (used in) investing
   activities

 (39,920) 5,356
 
 (34,564)
Cash flows from financing activities:         
Financial Services borrowings
     (repayments)

 
 127,636
 
 127,636
Proceeds from debt issuance498,087
 
 
 
 498,087
Repayments of debt(237,995) (1,198) 
 
 (239,193)
Borrowings under revolving credit facility125,000
 
 
 
 125,000
Repayments under revolving credit facility(125,000) 
 
 
 (125,000)
Stock option exercises10,535
 
 
 
 10,535
Share repurchases(442,738) 
 
 
 (442,738)
Dividends paid(115,958) 
 
 
 (115,958)
Intercompany activities, net90,959
 (27,886) (63,073) 
 
Net cash provided by (used in)
   financing activities
(197,110) (29,084) 64,563
 
 (161,631)
Net increase (decrease)(11,164) (499,944) (22,677) 
 (533,785)
Cash, cash equivalents, and restricted cash
     at beginning of year
11,164
 1,158,820
 139,236
 
 1,309,220
Cash, cash equivalents, and restricted cash
     at end of year
$
 $658,876
 $116,559
 $
 $775,435



78


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)




CONSOLIDATING STATEMENT OF CASH FLOWS
For the year ended December 31, 2014
($000’s omitted)
 Unconsolidated   Consolidated
PulteGroup, 
Inc.
 PulteGroup,
Inc.
 Guarantor
Subsidiaries
 Non-Guarantor
Subsidiaries
 Eliminating
Entries
 
Net cash provided by (used in)
   operating activities
$206,485
 $174,293
 $(72,897) $
 $307,881
Cash flows from investing activities:         
Capital expenditures
 (44,956) (3,834) 
 (48,790)
Investment in unconsolidated subsidiaries
 
 (9) 
 (9)
Cash used for business acquisitions
 (82,419) 
 
 (82,419)
Other investing activities, net
 8,274
 331
 
 8,605
Net cash provided by (used in)
   investing activities

 (119,101) (3,512) 
 (122,613)
Cash flows from financing activities:         
Financial Services borrowings (repayments)
 
 34,577
 
 34,577
Repayments of debt(249,765) (866) 
 
 (250,631)
Stock option exercises15,627
 
 
 
 15,627
Share repurchases(253,019) 
 
 
 (253,019)
Dividends paid(75,646) 
 
 
 (75,646)
Intercompany activities, net46,419
 (87,140) 40,721
 
 
Net cash provided by (used in)
   financing activities
(516,384) (88,006) 75,298
 
 (529,092)
Net increase (decrease)(309,899) (32,814) (1,111) 
 (343,824)
Cash, cash equivalents, and restricted cash
     at beginning of year
321,063
 1,191,634
 140,347
 
 1,653,044
Cash, cash equivalents, and restricted cash
     at end of year
$11,164
 $1,158,820
 $139,236
 $
 $1,309,220


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)


14.13. Quarterly results (unaudited)
UNAUDITED QUARTERLY INFORMATION
(000’s omitted, except per share data)
 1st
Quarter
 2nd
Quarter
 3rd
Quarter
 4th
Quarter
 
Total (a)
2019         
Homebuilding:         
Revenues$1,952,831
 $2,433,028
 $2,645,550
 $2,947,116
 $9,978,526
Cost of revenues (b)
(1,494,841) (1,874,369) (2,035,972) (2,279,615) (7,684,798)
Income before income taxes (c)
204,294
 295,698
 333,862
 402,407
 1,236,261
Financial Services:         
Revenues$43,862
 $55,957
 $64,815
 $69,797
 $234,431
Income before income taxes12,409
 25,078
 32,284
 33,544
 103,315
Consolidated results:         
Revenues$1,996,693
 $2,488,985
 $2,710,365
 $3,016,913
 $10,212,957
Income before income taxes216,703
 320,776
 366,146
 435,951
 1,339,576
Income tax expense(49,946) (79,735) (93,042) (100,153) (322,876)
Net income$166,757
 $241,041
 $273,104
 $335,798
 $1,016,700
Net income per share:         
Basic$0.59
 $0.86
 $0.99
 $1.23
 $3.67
Diluted$0.59
 $0.86
 $0.99
 $1.22
 $3.66
Number of shares used in calculation:         
Basic277,637
 276,652
 272,992
 270,843
 274,495
Effect of dilutive securities1,003
 932
 640
 632
 802
Diluted278,640
 277,584
 273,632
 271,475
 275,297

 1st
Quarter
 2nd
Quarter
 3rd
Quarter
 4th
Quarter
 
Total (a)
2016         
Homebuilding:         
Revenues$1,396,730
 $1,756,832
 $1,894,885
 $2,438,903
 $7,487,350
Cost of revenues(1,040,056) (1,314,972) (1,429,133) (1,835,928) (5,620,089)
Income before income taxes (b)
108,433
 172,546
 191,063
 388,724
 860,766
Financial Services:         
Revenues$35,848
 $43,082
 $48,020
 $54,175
 $181,126
Income before income taxes9,780
 17,034
 21,272
 24,997
 73,084
Consolidated results:         
Revenues$1,432,578
 $1,799,914
 $1,942,905
 $2,493,078
 $7,668,476
Income before income taxes118,213
 189,580
 212,335
 413,721
 933,850
Income tax expense(34,913) (71,820) (83,865) (140,549) (331,147)
Net income$83,300
 $117,760
 $128,470
 $273,172
 $602,703
Net income per share:         
Basic$0.24
 $0.34
 $0.37
 $0.83
 $1.76
Diluted$0.24
 $0.34
 $0.37
 $0.83
 $1.75
Number of shares used in calculation:         
Basic347,815
 345,240
 340,171
 325,975
 339,747
Effect of dilutive securities2,662
 2,759
 2,250
 1,834
 2,376
Diluted350,477
 347,999
 342,421
 327,809
 342,123


(a)Due to rounding, the sum of quarterly results may not equal the total for the year. Additionally, quarterly and year-to-date computations of per share amounts are made independently.

(b)
Cost of revenues includes a warranty charge related to a closed-out community of $9.0 million during the 3rd Quarter (See Note 11).
(c)
Homebuilding income before income taxes includes a chargeinsurance reserve reversals of $15.0$12.8 million and $31.1 million during the 2nd and 4th Quarters, respectively; and write-offs of insurance receivables of $11.6 million and $12.6 million in the 3rd Quarter related to the settlement of a disputed land transaction (see Note 12)1st and an adjustment to general liability insurance reserves relating to a reserve reversal of $55.2 million in the 4th Quarter.2nd Quarters, respectively.




79


PULTEGROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)




UNAUDITED QUARTERLY INFORMATION
(000’s omitted, except per share data)
1st
Quarter
 2nd
Quarter
 3rd
Quarter
 4th
Quarter
 
Total (a)
1st
Quarter
 2nd
Quarter
 3rd
Quarter
 4th
Quarter
 
Total (a)
2015         
2018         
Homebuilding:                  
Revenues$1,105,700
 $1,249,537
 $1,467,780
 $2,018,194
 $5,841,211
$1,924,155
 $2,516,958
 $2,597,746
 $2,944,091
 $9,982,949
Cost of revenues(b)(816,368) (915,151) (1,070,231) (1,470,053) (4,271,803)(1,471,488) (1,900,316) (1,976,220) (2,319,473) (7,667,497)
Income before income taxes (b)(c)
90,748
 157,640
 164,911
 344,019
 757,317
210,358
 388,453
 365,055
 324,938
 1,288,804
Financial Services:                  
Revenues$27,598
 $30,754
 $38,967
 $43,434
 $140,753
$45,938
 $52,764
 $51,620
 $55,059
 $205,382
Income before income taxes (c)(d)
5,057
 9,987
 14,365
 29,296
 58,706
13,833
 20,717
 19,633
 4,553
 58,736
Consolidated results:                  
Revenues$1,133,298
 $1,280,291
 $1,506,747
 $2,061,628
 $5,981,964
$1,970,093
 $2,569,722
 $2,649,366
 $2,999,150
 $10,188,331
Income before income taxes95,805
 167,627
 179,276
 373,315
 816,023
224,191
 409,170
 384,688
 329,491
 1,347,540
Income tax expense(40,834) (64,303) (71,507) (145,288) (321,933)(53,440) (85,081) (95,153) (91,842) (325,517)
Net income$54,971
 $103,324
 $107,769
 $228,027
 $494,090
$170,751
 $324,089
 $289,535
 $237,649
 $1,022,023
Net income per share:                  
Basic$0.15
 $0.28
 $0.31
 $0.65
 $1.38
$0.59
 $1.12
 $1.01
 $0.84
 $3.56
Diluted$0.15
 $0.28
 $0.30
 $0.64
 $1.36
$0.59
 $1.12
 $1.01
 $0.84
 $3.55
Number of shares used in calculation:                  
Basic366,748
 361,009
 350,147
 348,699
 356,576
286,683
 285,276
 283,489
 278,964
 283,578
Effect of dilutive securities3,362
 3,232
 3,225
 3,047
 3,217
1,343
 1,378
 1,183
 1,248
 1,287
Diluted370,110
 364,241
 353,372
 351,746
 359,793
288,026
 286,654
 284,672
 280,212
 284,865

(a)Due to rounding, the sum of quarterly results may not equal the total for the year. Additionally, quarterly and year-to-date computations of per share amounts are made independently.

(b)
Cost of revenues includes land inventory impairments of $66.9 million and net realizable value adjustments on land held for sale of $9.0 million in the 4th Quarter. See Note 2 for a complete discussion of land-related charges for the full year.
(c)
Homebuilding income before income taxes includes an insurance reserve reversals resulting from a legal settlement (see Note 12)reversal of $26.9 million and $5.7$37.9 million in the 2nd Quarter (see Note 11) and 3rd Quarters, respectively; a chargewrite-offs of $20.0pre-acquisition costs of $9.6 million in the 3rd Quarter related to the Applecross matter4th quarter (see Note 122); and a reversal of $29.6 million relating to decreased general liability insurance reserves in the 4th Quarter..

(c)(d)
Financial Services expenses in the 1st Quarterincome before income taxes includes a reduction incharge related to loan origination liabilities totaling $11.4 million.of $16.2 million in the 4th quarter (see Note 11).






80





Report of Independent Registered Public Accounting Firm


TheTo the Shareholders and the Board of Directors and Shareholders of PulteGroup, Inc.


Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheets of PulteGroup, Inc. (the “Company”)Company) as of December 31, 20162019 and 2015, and2018, the related consolidated statements of operations, comprehensive income, shareholders’shareholders' equity and cash flows for each of the three years in the period ended December 31, 20162019, and the related notes (collectively referred to as the “consolidated financial statements”). TheseIn our opinion, the consolidated financial statements arepresent fairly, in all material respects, the responsibilityfinancial position of the Company’s management. Our responsibility is to express an opinion on these financial statements based on our audits.Company at December 31, 2019 and 2018, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2019, in conformity with U.S. generally accepted accounting principles.


We conducted our auditsalso have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States). (PCAOB), the Company's internal control over financial reporting as of December 31, 2019, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) and our report dated January 30, 2020 expressed an unqualified opinion thereon.

Basis for Opinion

These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includesmisstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence supportingregarding the amounts and disclosures in the financial statements. An auditOur audits also includes assessingincluded evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statement presentation.statements. We believe that our audits provide a reasonable basis for our opinion.


In our opinion,Critical Audit Matters
The critical audit matters communicated below are matters arising from the current period audit of the financial statements referredthat were communicated or required to above present fairly,be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in all material respects,any way our opinion on the consolidated financial position of PulteGroup, Inc. at December 31, 2016statements, taken as a whole, and 2015, andwe are not, by communicating the consolidated results of its operations and its cash flows for each ofcritical audit matters below, providing separate opinions on the three years incritical audit matters or on the period ended December 31, 2016, in conformity with U.S. generally accepted accounting principles.accounts or disclosures to which they relate.


We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), PulteGroup, Inc.’s internal control over financial reporting as of December 31, 2016, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 Framework) and our report dated February 1, 2017 expressed an unqualified opinion thereon.
Self-insured Risks

Description of the Matter
The Company’s reserves for self-insured risks totaled $709.8 million at December 31, 2019, of which the majority relates to incurred but not reported (“IBNR”) losses associated with exposures to construction defects on homes previously sold. As discussed in Notes 1 and 11 of the consolidated financial statements, the Company reserves for costs associated with construction defect claims (including IBNR losses and expected claims management expense) based on actuarial analyses of the Company’s historical claims activity. The actuarial analyses that determine the IBNR reserves consider a variety of factors, which principally include the frequency and severity of losses.

Auditing the Company’s IBNR reserve for construction defects is complex due to the significant measurement uncertainty associated with the estimate, the use of various actuarial methods, and management’s application of significant judgment. In addition, the reserve estimate is sensitive to significant management assumptions, including the frequency and severity assumptions used in the computation of the IBNR reserve and loss development factors for reported claims.
How We Addressed the Matter in Our Audit
We obtained an understanding, evaluated the design, and tested the operating effectiveness of the Company’s controls that address the risks of material misstatement relating to the measurement and valuation of the IBNR reserve. For example, we tested controls over management’s review of the significant actuarial assumptions and the data inputs used by management when estimating IBNR losses.

To test the IBNR reserve associated with construction defects exposures, our audit procedures included, among others, testing the completeness and accuracy of the underlying claims data used in management’s estimation calculations and reviewing the Company’s reinsurance contracts by policy year to assess the Company’s self-insured retentions, deductibles, and coverage limits, which represent inputs to the actuarial models. Furthermore, we involved our actuarial specialists to assist in our assessment of the methodologies used by management to estimate the IBNR reserve. We compared the Company's self-insurance reserve (inclusive of the IBNR estimate) to a range developed by our actuarial specialists based on independently selected assumptions.
Land Impairments
Description of the Matter
At December 31, 2019, the Company’s house and land inventory was $7.7 billion. As more fully described in Notes 1 and 2 to the consolidated financial statements, the Company assesses each community to identify indicators of potential impairment. When an indicator of potential impairment is identified, the Company evaluates the recoverability of the community by comparing the expected undiscounted cash flows for the community to its carrying value. For any community whose carrying value exceeds the expected undiscounted cash flows, the Company estimates the fair value of the community, and impairment charges are recorded if the carrying value of the community exceeds its fair value. The Company recognized impairment charges of $8.6 million for the year ended December 31, 2019.

Auditing the Company's projected future undiscounted cash flows and fair value for a community involves subjectivity as estimates of such cash flows and the determination of fair values are sensitive to significant assumptions such as expected average selling prices; expected sales paces; and anticipated land development, construction, and overhead costs specific to each community, as well as the discount rate used in determining a community’s fair value.


How We Addressed the Matter in Our Audit
We obtained an understanding, evaluated the design, and tested the operating effectiveness of controls over the Company’s processes used to estimate the undiscounted cash flows and fair values of its communities with indicators of potential impairment and to determine the measurement of any related impairment charges. For example, we tested controls over the appropriateness of the assumptions and the completeness and accuracy of the data that management used in the undiscounted cash flow and fair value models.

Our testing of the Company’s undiscounted cash flow models, fair value determinations, and impairment charges included, among other audit procedures, assessing the methodologies used, evaluating the completeness and accuracy of the data used by management in its analysis, and evaluating the significant assumptions used by management to project future cash flows and estimate fair values. We also compared community data to the Company’s accounting records and recalculated the Company’s estimated future cash flows.



/s/ Ernst & Young LLP


We have served as the Company’s auditor since 1973.

Atlanta, GeorgiaGA
February 1, 2017January 30, 2020






83





ITEM 9.CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE


This Item is not applicable.


ITEM 9A.CONTROLS AND PROCEDURES


Disclosure Controls and Procedures


Management, including our President and Chief Executive Officer and Executive Vice President and Chief Financial Officer, evaluated the effectiveness of the design and operation of our disclosure controls and procedures as of December 31, 20162019. Based upon, and as of the date of that evaluation, our President and Chief Executive Officer and Executive Vice President and Chief Financial Officer concluded that the disclosure controls and procedures were effective as of December 31, 20162019.


Internal Control Over Financial Reporting


(a)Management’s Annual Report on Internal Control Over Financial Reporting


Management is responsible for the preparation and fair presentation of the consolidated financial statements included in this annual report. The consolidated financial statements have been prepared in conformity with U.S. generally accepted accounting principles and reflect management’s judgments and estimates concerning events and transactions that are accounted for or disclosed.


Management is also responsible for establishing and maintaining effective internal control over financial reporting, as such term is defined in Exchange Act Rule 13a-15(f). Management recognizes that there are inherent limitations in the effectiveness of any internal control and effective internal control over financial reporting can provide only reasonable assurance with respect to financial statement preparation. Additionally, because of changes in conditions, the effectiveness of internal control over financial reporting may vary over time.


In order to ensure that the Company’s internal control over financial reporting is effective, management regularly assesses such controls and did so most recently for its financial reporting as of December 31, 20162019. Management’s assessment was based on criteria for effective internal control over financial reporting described in Internal Control – Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 Framework). Based on this assessment, management asserts that the Company has maintained effective internal control over financial reporting as of December 31, 20162019.


Ernst & Young LLP, the independent registered public accounting firm that audited the Company’s consolidated financial statements included in this annual report, has issued its report on the effectiveness of the Company’s internal control over financial reporting as of December 31, 20162019.



(b)Report of Independent Registered Public Accounting Firm


TheTo the Shareholders and the Board of Directors and Shareholders of PulteGroup, Inc.


Opinion on Internal Control over Financial Reporting

We have audited PulteGroup, Inc.’s internal control over financial reporting as of December 31, 2016,2019, based on criteria established in Internal Control—Control- Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 Framework) (theframework)(the COSO criteria). In our opinion, PulteGroup, Inc.’s (the Company) maintained, in all material respects, effective internal control over financial reporting as of December 31, 2019, based onthe COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheets of the Company as of December 31, 2019 and 2018, the related consolidated statements of operations, comprehensive income, shareholders’ equity and cash flows for each of the three years in the period ended December 31, 2019, and the related notes and our report dated January 30, 2020 expressed an unqualified opinion thereon.

Basis for Opinion

The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s Annual Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the company’sCompany’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.


We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States).PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects.

Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.


Definition and Limitations of Internal Control Over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.


Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, PulteGroup, Inc. maintained, in all material respects, effective internal control over financial reporting as of December 31, 2016, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheets of PulteGroup, Inc. as of December 31, 2016 and 2015, and the related consolidated statements of operations, comprehensive income, shareholders’ equity, and cash flows for each of the three years in the period ended December 31, 2016 and our report dated February 1, 2017 expressed an unqualified opinion thereon.


/s/ Ernst & Young LLP


Atlanta, GeorgiaGA
February 1, 2017January 30, 2020









(c)Changes in Internal Control Over Financial Reporting


There has been no change in our internal control over financial reporting during the quarter ended December 31, 20162019 that has materially affected, or is reasonably likely to materially affect, our internal control over financial reporting.


ITEM 9B.OTHER INFORMATION


This Item is not applicable.
PART III


ITEM 10.DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE


Information required by this Item with respect to our executive officers is set forth in Item 4A of this Annual Report on Form 10-K. Information required by this Item with respect to members of our Board of Directors and with respect to our audit committee will be contained in the Proxy Statement for the 20172020 Annual Meeting of Shareholders (“20172020 Proxy Statement”), which will be filed no later than 120 days after December 31, 2016,2019, under the captions “Election of Directors” and “Committees of the Board of Directors - Audit Committee” and in the chart disclosing Audit Committee membership and is incorporated herein by this reference. Information required by this Item with respect to compliance with Section 16(a) of the Securities Exchange Act of 1934 will be contained in the 20172020 Proxy Statement under the caption “Beneficial Security Ownership -“Delinquent Section 16(a) Beneficial Ownership Reporting Compliance,Reports,” and is incorporated herein by this reference. Information required by this Item with respect to our code of ethics will be contained in the 20172020 Proxy Statement under the caption “Corporate Governance - Governance Guidelines; Code of Ethical Business Conduct; Code of Ethics” and is incorporated herein by this reference.


Our code of ethics for principal officers, our code of ethical business conduct, our corporate governance guidelines, and the charters of the Audit, Compensation and Management Development, Nominating and Governance, and Finance and Investment committees of our Board of Directors are also posted on our website and are available in print, free of charge, upon request.


ITEM 11.EXECUTIVE COMPENSATION


Information required by this Item will be contained in the 20172020 Proxy Statement under the captions “20162019 Executive Compensation” and “20162019 Director Compensation” and is incorporated herein by this reference, provided that the Compensation and Management Development Committee Report shall not be deemed to be “filed” with this Annual Report on Form 10-K.


ITEM 12.SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLER MATTERS


Information required by this Item will be contained in the 20172020 Proxy Statement under the captions “Beneficial Security Ownership” and “Equity Compensation Plan Information” and is incorporated herein by this reference.


ITEM 13.CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS AND DIRECTOR INDEPENDENCE


Information required by this Item will be contained in the 20172020 Proxy Statement under the captions “Certain Relationships and Related Transactions” and “Election“Board of Directors - Independence”Information” and is incorporated herein by this reference.


ITEM 14.PRINCIPAL ACCOUNTANT FEES AND SERVICES


Information required by this Item will be contained in the 20172020 Proxy Statement under the captions “Audit and Non-Audit Fees” and “Audit Committee Preapproval Policies” and is incorporated herein by reference.

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PART IV


ITEM 15.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
 (a)
The following documents are filed as part of this Annual Report on Form 10-K:
(1)    Financial Statements
 
(2)Financial Statement Schedules
All schedules are omitted because the required information is not present, is not present in amounts sufficient to require submission of the schedule, or because the required information is included in the financial statements or notes thereto.
(3)Exhibits
The following exhibits are filed with this Annual Report on Form 10-K or are incorporated herein by reference:
Exhibit Number and Description
(3) (a) 
     
  (b) 
     
  (c) 
     
  (d) 
     
  (e) 
     
(4) (a) Any instrument with respect to long-term debt, where the securities authorized thereunder do not exceed 10% of the total assets of PulteGroup, Inc. and its subsidiaries, has not been filed. The Company agrees to furnish a copy of such instruments to the SEC upon request.
     
  (b) 
     
  (c) 
     
  (d) 



(e)

(f)
(10) (a) 
     
  (b) 
     
  (c) PulteGroup, Inc. 2008 Senior Management Incentive Plan (Incorporated by reference to our Proxy Statement dated April 7, 2008)
(d)
 
(d)
��    
  (e) 
     
  (f) 
     
  (g) 
     
  (h) 
     
  (i) 
     
  (j) 
(k)
(k)Form of Restricted Stock Unit Award Agreement under PulteGroup, Inc. 2013 Stock Incentive Plan (Incorporated by reference to Exhibit 10(c) of our Quarterly Report on Form 10-Q for the quarter ended March 31, 2014)*
     
  (l) 
     
  (m) 
     
  (n) 
     
  (o)  Form of Performance Share Award Agreement under PulteGroup, Inc. 2004 Stock Incentive Plan (Incorporated by reference to Exhibit 10(w) of our Annual Report on Form 10-K for the year ended December 31, 2011 )
(p)
(p)
     
  (q)  PulteGroup, Inc. Deferred Compensation Plan for Non-Employee Directors (as Amended and Restated Effective December 8, 2009) (Incorporated by reference to Exhibit 10(al) of our Annual Report on Form 10-K for the year ended December 31, 2009)
(r)Assignment and Assumption Agreement dated as of August 18, 2009 between PulteGroup, Inc. and Centex Corporation (Incorporated by reference to Exhibit 10.2 of our Current Report on Form 8-K, filed with the SEC on August 20, 2009)
(s)
     




(s)
     
  (u)(t) PulteGroup, Inc. Amended Retirement Policy (Incorporated by reference to Exhibit 10(a) of our Quarterly Report on Form 10-Q for the quarter ended June 30, 2015)
(v)

     
  (w)(u) 
     
  (x)(v) 
(w)
(x)
     
  (y) Third
     
  (z) Fourth
     
  (aa) Letter
     
  (ab) 
(ac)
     
  (ac)(ad) 
(12)Ratio of Earnings to Fixed Charges at December 31, 2016 (Filed herewith)*
     
(21)   
     
(23)   
     
(24)   
     
(31) (a) 
     
  (b) 
     
(32)   
     
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* Indicates a management contract or compensatory plan or arrangement


ITEM 16.    FORM 10-K SUMMARY

None.





SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
PULTEGROUP, INC.
(Registrant)
 
February 1, 2017January 30, 2020By:  /s/ Robert T. O'Shaughnessy
   Robert T. O'Shaughnessy
   Executive Vice President and Chief Financial Officer
   and Chief Financial Officer
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the date indicated:
 
 February 1, 2017January 30, 2020      
        
 /s/ Ryan R. Marshall  /s/ Robert T. O'Shaughnessy  /s/ James L. Ossowski
 
Ryan R. Marshall


  Robert T. O'Shaughnessy  James L. Ossowski
 
President and Chief Executive Officer
(Principal Executive Officer) and Member of Board of Directors
  Executive Vice President and

Chief Financial Officer

(Principal Financial Officer)
  Senior Vice President, Finance and Controller

(Principal Accounting Officer)
 
        
 Brian P. Anderson  Member of Board of Directors}  
        
 Bryce Blair  MemberNon-Executive Chairman of Board of Directors}  
        
 Richard W. Dreiling  Member of Board of Directors}  
        
 RichardThomas J. Dugas, Jr.Folliard  Executive ChairmanMember of the Board of Directors} /s/ Robert T. O'Shaughnessy
       
 Thomas J. FolliardCheryl W. Grisé  Member of Board of Directors} Robert T. O'Shaughnessy
        
 Joshua GotbaumAndré J. Hawaux  Member of Board of Directors} Executive Vice President and

Chief Financial Officer
Cheryl W. GriséMember of Board of Directors}
André J. HawauxMember of Board of Directors}
Patrick J. O’LearyMember of Board of Directors}
       
 John R. Peshkin  Member of Board of Directors}
James J. PostlMember of Board of Directors} 
        
 Scott F. Powers  Member of Board of Directors}  
        
 William J. Pulte  Member of Board of Directors}  
        
Lila SnyderMember of Board of Directors}




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