UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
þANNUAL REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended: September 30, 20182021
or
oTRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to .
Commission file number: 1-34033001-34033
dgii-20210930_g1.jpg
DIGI INTERNATIONAL INC.
(Exact name of registrant as specified in its charter)
Delaware41-1532464
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification Number)
11001 Bren Road East9350 Excelsior Blvd.Suite 700
Minnetonka, MinnesotaHopkinsMinnesota55343
(Address of principal executive offices)(Zip Code)
(952) 912-3444
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, par value $.01 per shareDGIIThe Nasdaq Global SelectStock Market LLC
Securities registered pursuant to Section 12(g) of the Act: None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes o No þ
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes o No þ
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes þ No o
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files.)files). Yes þ No o
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. o
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated fileroAccelerated filerþ
Non-accelerated filero
Smaller reporting companyo
Emerging growth companyo
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. o
Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes o No þ
The aggregate market value of voting stock held by non-affiliates of the Registrant as of the last business day of the Registrant's most recently competed second fiscal quarter was $274,986,004$632,366,875 based on a closing price of $10.30$18.99 per common share as reported on the Nasdaq Global Select Market. (For purposes of this calculation all of the registrant's directors and executive officers are deemed affiliates of the registrant.)
Shares of common stock outstanding as of November 15, 2018: 27,468,30219, 2021: 34,405,201
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the Registrant's Proxy Statement for its 20192021 Annual Meeting of Stockholders are incorporated by reference into Part III hereto.





INDEX
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PART I.
ITEM 1. BUSINESS
General Background and Product Offerings
Digi International Inc. ("Digi," "we," "our," or "us") was incorporated in 1985 as a Minnesota corporation. We were reorganized as a Delaware corporation in 1989 in conjunction with our initial public offering. Our common stock is traded on the Nasdaq Global Select Market tier of the Nasdaq Stock Market LLC under the symbol DGII. Our World Headquarters is located at 11001 Bren Road East, Minnetonka,9350 Excelsior Blvd., Suite 700, Hopkins, Minnesota 55343. The telephone number at our World Headquarters is (952) 912-3444.
We are a leading global provider of business and mission-critical and Internet of Things ("IoT") connectivity products, services and solutions. We help our customers create next-generation connected products and deploy, monitor and manage critical communications infrastructures that deliver important information in demanding environments with high levels of security and reliability. We have two reportable operating segments under applicable accounting standards: (i) IoT Products & Services (formerly "M2M") segment;Services; and (ii) IoT Solutions (formerly "Solutions") segment.Solutions.
Our IoT Products & Services segment consists primarily of distinct communications products and communication product development services. Among other things, theseoffers products and services that help original equipment manufacturers ("OEMs"), enterprise and government customers create and deploy, secure IoT connectivity solutions. From embedded and wireless modules to console servers as well as enterprise and industrial routers, we provide a wide variety of communication sub-assemblies and finished products to meet our customers' IoT communication requirements. In addition, this segment provides our customers create next-generation connected productswith a device management platform and deploy and manage critical communications infrastructures in demanding environments with high levels of security and reliability. This segment creates secure, easy-to-implement embedded solutions and services to help customers build IoT connectivity. It also deploys ready-to-use, complete box solutions to connect remote equipment, including products from our January 2018 acquisition of Accelerated Concepts, Inc. ("Accelerated"). The IoT Products & Services segment also offers dedicatedother professional services for the design of specialized wireless communications products for customers. Finally, this segment offers managed cloud services thatto enable customers to capture and manage data from devices they connectconnected to networks. Our IoT products and services are used by a wide range of businesses and institutions.
Our IoT Solutions segment primarily consists of our SmartSense by Digi® business. SmartSense offers wireless temperature and other condition-based monitoring services as well as employee task management services. These solutions are focused on three primarythe following vertical markets: healthcare (including retail pharmacies), food service, healthcare (primarily pharmacies and transportation/logistics. The solutions are marketed as SmartSense by Digi, formerly Digi Smart Solutions.hospitals) and supply chain. We haveinitially formed, expanded and enhanced our SmartSense by Digi business through four acquisitions.
Following the conclusion of our fiscal 2021, we acquired Ventus Holdings in November 2021. Ventus makes us a leader in the provision of Managed Network-as-a-Service ("MNaaS") solutions that simplify the complexity of enterprise wide area network ("WAN") connectivity for our customers. Ventus’s portfolio includes cellular wireless and fixed line WAN solutions for an array of connectivity applications in banking, healthcare, retail, gaming, hospitality and other sectors. We are analyzing the business segment placement of Ventus's business. At present, we expect it will be included in our IoT Solutions segment, through four acquisitions. These include: the October 2015 acquisition of Bluenica Corporation ("Bluenica"), the November 2016 acquisition of FreshTemp®, LLC ("FreshTemp®"), the January 2017 acquisition of SMART Temps®, LLC ("SMART Temps®") and the October 2017 acquisition of TempAlert, LLC ("TempAlert").but a final determination is still pending.
For more in-depth descriptions of our primary products and services, please refer to the heading "Principal Products and Services" at the end of Part I, Item 1 of this Form 10-K.
In October 2015, we sold our Etherios, Inc. customer relationship management ("CRM") consulting services business ("Etherios"), which focused on integration and configuration of enterprise resource management ("ERM") systems, including CRM systems. This part of our business principally provided integration and configuration of salesforce.com products. As a result of the sale of Etherios, we have accounted for it as a discontinued operation. Accordingly, amounts in the Consolidated Statement of Operations, the Consolidated Balance Sheets and notes thereto, for all periods affected, have been reclassified to reflect discontinued operations accounting for that business. For more information on this divestiture, see Note 3 to the Consolidated Financial Statements.
Our corporate website address is www.digi.com. In the "Company - Investor Relations" section of our website, we make our annual reportsreport on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, our proxy statement and any amendments to these reports available free of charge as soon as reasonably practicable after these reports are filed with or furnished to the United States Securities and Exchange Commission ("SEC"). Each of these documents can also be obtained free of charge (except for a reasonable charge for duplicating exhibits to our reports on Form 10-K, 10-Q or 8-K) in print by any stockholder who requests them from our investor relations personnel. The Investor Relations email address is ir@digi.com and its mailing address is: Investor Relations Administrator, Digi International Inc., 11001 Bren Road East, Minnetonka, Minnesota 55343. The SEC also maintains a website that contains reports, proxy and information statements, and other information regarding issuers, including us, that file electronically with the SEC at www.sec.gov.
Information on our website is not incorporated by reference into this report or any other report we file with or furnish to the SEC.

Ongoing Impacts of COVID-19
The ongoing pandemic continues to create significant uncertainty regarding the nearer term outlook for our operations and the markets where we provide products and services. While the rollout of vaccines is well underway in many parts of the world, the pandemic (including the recent spread of more contagious variants of the virus) and related economic volatility it has caused still represents a fluid situation that presents a wide and changing range of potential impacts on our own business and those of our customers, vendors and other business partners.
We continue to take a range of actions to assure we comply with government restrictions and guidelines as well as strong practices to protect the health and well-being of our employees and our ability to continue operating our business effectively. To date, we have been able to operate our business effectively using these measures and to maintain all internal controls as documented and posted. For example, we have successfully operated in a remote environment to prioritize employee safety without adversely impacting our day-to-day operations. We also have not experienced challenges in maintaining the continuity of our day-to-day business operations and do not expect to incur material expenditures to do so. We continue to monitor travel restrictions, and border closures closely so we are positioned to mitigate the negative impacts of any future restrictions or closures. We also continue to monitor government restrictions, mask mandates, and vaccine mandates in the locations where
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we have operations. Since the start of the pandemic there have not been any material changes to our assets on our balance sheet and, at present, we do not expect there to be material adverse changes. During fiscal 2021, we reviewed the potential impacts of the COVID-19 pandemic on goodwill and intangible assets and determined there to be no material impact at that time . We also reviewed the potential impacts on future risks to the business as it relates to collections, returns and other business related items. No significant changes to these reserves have been made.
Supply Chain Disruptions
Like many companies, we are experiencing disruptions in our supply chain for a variety of reasons, including the COVID-19 pandemic, container ship backlogs, energy shortages in certain parts of the world, and components and material shortages. This has led to shortfalls in available components we need to make products as well as increased costs both to obtain components and to transport components and products. It has also lengthened the timelines for us to fulfill customer orders. The severity of the disruptions is changing continuously, meaning the impact on our ability to meet demand for particular products in a timely manner has been subject to ebb and flow. In some instances, these disruptions have been material and it is possible more material disruptions will occur. We are taking steps to attempt to mitigate the impact of the disruptions such as placing inventory demand further out into the future to secure our allocations of components, negotiating and engaging with suppliers to reserve components, encouraging customers to place orders earlier than normal due to longer lead times and attempting (in conjunction with customers) to influence political leaders to assure components needed to make products that are essential to the health and well-being of society are prioritized to our customer’s needs by suppliers. Some of our suppliers are also experiencing supply chain disruptions which in turn has, and may continue to, disrupt our operations. At present the ongoing duration and severity of these disruptions is not known. As such, we are unable to predict the ultimate impact of these disruptions on our business and financial results, which could be material.
Industry and Marketplace Conditions
Current Market Conditions and Status of Our Business
We believe the marketplace for IoT products and servicesindustry is in the midst of a long-term expansion.multi-year expansion as many industries are undergoing a digital transformation within their business that drives demand for IoT capabilities across a broad spectrum of services. Among others, IoT use cases include automating workflows, condition-based monitoring and asset tracking.
The performance of ourOur IoT Products & Services segment which isrepresented the significant majority of our sales experienced growth primarily related to our acquisition of Accelerated in the second quarter of fiscal 2018, new product introductions and large customer deployments. Our IoT Products & Services2021. This segment sells both wired and wireless products that are either embedded into the products of original equipment manufacturers ("OEMs")OEMs or as stand-alone products thatproducts. These offerings allow our customers to connect a wide range of assets to networks. This segment grew during fiscal 2021, led by increases in our embedded and console servers revenues. The growth of this segment was not universal across all products. For instance, the segment has a number ofincludes some products that have been sold for many years, are in the mature phase of their life cycle and have been experiencing declining sales declines for several years. We manage this segment with more focus on profitability and more modest revenue growth expectations relative to our IoT Solutions segment.
Our IoT Solutions segment grew significantly in fiscal 2021 primarily because of increased demand for our SmartSense by Digi offerings. In large part, the increased demand arose because for much of fiscal 2020 some customers in our target markets for these offerings paused new or expanded operating initiatives due to significant uncertainty caused by the onset of the ongoing pandemic. During fiscal 2021 we added approximately 11,000 new sites that use our SmartSense monitoring services and now monitor in excess of 80,000 locations. Ventus presently serves over 170,000 sites. We manage this segment with more focus on revenue growth with more modest profitability growth relative to our IoT Product & Services segment.
On November 2, 2021 we announced our acquisition of Ventus Holdings. This acquisition makes us a market leader in the provision of MNaaS solutions that simplify the complexity of enterprise WAN connectivity for an array of connectivity applications in banking, healthcare, retail, gaming, hospitality and other sectors. Ventus presently serves over 170,000 sites. We are in the process of confirming the segment reporting for this business, but presently expect it will be included in our IoT Solutions segment.
While we generally expect thean ongoing long-term trend of marketplace growth, to continue, iteach of our business segments is susceptible to downturns either because of general economicmacro-economic conditions, the continued development of technology that can make products less competitive or even obsolete and uncertainty or changes in regulatory environments. RelativeGiven the current uncertainty in macro-economic conditions initiated by the ongoing pandemic, including, but not limited to, our own IoT Products & Services segment business, salesongoing supply chain disruptions globally and the uncertain status of many of our products are subject to large project-based customer deployments. As such, if we are unable to identify and commence new deployments with equal or greater significance than completed projects,deployment opportunities, our growth from period to periodresults during fiscal 2022 may be inconsistent and our IoT Products & Services segment may contract in any given period.inconsistent.
Our IoT Solutions segment continued to experience significant growth as we completed the acquisition
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Table of TempAlert in our first fiscal quarter. We continue to see steadily growing demand for our IoT Solutions offerings and expect this trend to continue.Contents


Strategy
We continue to take significantremain focused on taking steps intended to transform Digi into a company that canwe believe will deliver consistent, long-term growth with higher levels of profitability. This transformation began whenOver the last six years, acquisitions have helped significantly advance our strategy for growth and profitability, in both business segments. Over time we appointed Ronald E. Konezny as our Chief Executive Officerexpect to continue to be active in December 2014 and today is centered on managing each of our operating segments towards different primary objectives.making further acquisitions.
IoT Products & Services Segment
Our IoT Products & Services segment which represents the significant majority of our revenues is being managed with an expectation for modest revenueso our product management and profitability growth. For many years, a significant part of this business has been been based in legacy networking products thatsales personnel are inaligned along specific product lines to bring greater market focus and potential growth to the mature phase of their product life cycles and have experienced declining sales. Recently we have made investments in some of these products that we believe can mitigate the overall rate of decline for this set of products. Other products in this segment are expectedlines. We also continue to grow based upon an increase in the number of entities wantingdrive efforts to connect remote assets in order to improve operational efficiencies, however, a significant part of this business remains based in legacy networking products. In an effort to enhance our ability to take advantage of this market trend, we recently have focused more attention on pairingpair our hardware offerings with our Digi Remote Manager® intoManager® device management platform as well as other support services. These bundled offerings that allow customers to remotely monitor and manage the performance of our hardware. Inhardware remotely. During fiscal 2021 we made two acquisitions in this segment large sales of many of our products are project-based. As a result, this segment may experience inconsistent growth as project-based revenues can fluctuate, often significantly. We may seekdesignated to acquire hardware or other businesses that we believe can improve our market position in our IoT Products & Services segment.
In this operating environment we have taken the following steps to meet our objectives:
We sold our Etherios CRM consulting business in 2015. This business initially was acquired with the expectation it would drive engagements with companies that utilize the salesforce.com platform and were looking to deploy solutions within their businesses. We were not, however, rewarded in the marketplace as we had expected. As a result, we disposed of this consulting-based business that was losing money and not fully tied to our core hardware expertise.
We significantly reduced the number of hardware product stock keeping units (SKUs) we produce as over time we had developed many SKUs that were customized for particular customers and not subject to high volume sales. This move to reduce available SKUs is intended to simplify our operations, improve our ability to manage inventory effectively, improve channel stocking strategies and control costs. SKUs have been reduced from close to 5,000 at the beginning of fiscal 2016 to just under 1,000 at September 30, 2018.

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We consolidated and relocated office locations to improve efficiencies and provide costs savings. In the first quarter of fiscal 2016, we moved our Digi Wireless Design Services team from an office in downtown Minneapolis to our World Headquarters in suburban Minnetonka. In the third quarter of fiscal 2016, we closed our office in Dortmund, Germany and moved the corresponding positions to an existing office in Munich, Germany. In the third quarter of fiscal 2017, we announced the closure of our Paris, France office to further consolidate European operations in our Munich office.
We acquired Accelerated in January 2018 to further enhance our existing cellular product lines and immediately extend our market reach withpath to recurring revenue.
On March 26, 2021, we acquired Haxiot, Inc. ("Haxiot"), a lineDallas-based provider of commercial routers and network appliance products (see Note 2 to the Consolidated Financial Statements).
In October 2017, we added new leadership to our IoT Products & Services group in the areas of product management and research and development to drive greater alignment around the products we bring to market to meet the needs and desires of potential customers in key markets in a timely manner. We believe this increased alignment levered our technical capabilities and drove more consistent growth. In March 2018, we hired new leadership for our sales team in EMEA, a region that we have targeted as an opportunity for growth.
In June 2018, we appointed a new Chief Financial Officer who has held alow power wide range of leadership positions managing financial and business operations for public companies.
In the third quarter of fiscal 2018, we announced a restructuring of our manufacturing operations in our Eden Prairie, Minnesota facility to existing contract manufacture suppliers.area ("LPWA") wireless technology. This move was made to reduce our operating expenses and better position our employees to drive positive results in our operations through increased collaboration.
In November 2018, subsequent to the end of fiscal 2018, we announced an executive appointment designed to leadacquisition enhanced our IoT Products & Services segment by enhancing Digi's embedded systems portfolio and immediately extending the company's market reach with a complete LoRaWAN®-based solutions offering.
On July 6, 2021, we acquired Ctek, Inc. ("Ctek"), a San Pedro, California-based provider that specializes in solutions for remote monitoring and industrial controls. Through the acquisition of Ctek, Digi is uniquely positioned to more closely address market needsprovide customers with both battery and provide greater alignment with our organizational structure.hardwired options for the control and monitoring of critical infrastructure, from complex off-shore oil rig locations to localized deployments such as municipal park lighting. In addition, Ctek’s offering and existing client portfolio is set to further Digi’s reach in a rapidly expanding market.
IoT Solutions Segment
Our IoT Solutions segment which has grown from no revenue during fiscal 2015 to almost 11.8% of our total revenue in fiscal 2018, is being managed primarily for significant revenue growth. TheThis segment was formed and has been grown primarily through four acquisitions: Bluenicaacquisitions. Since the last acquisition in October 2015, FreshTemp® in November 2016, SMART Temps® in January 2017, and TempAlert in October 2017.it has grown through sales growth. While we expect that this segment still represents a modest overall portion of total revenues, we have high organic growth expectations and itwe will take time for itcontinue to represent a significantly greater position absent further growthexplore added scale through acquisitions.
This businessSmartSense by Digi helps customers track the completion of employee tasks and monitor temperature and other conditions important to preserve the quality of perishable or other sensitive inventories.inventories and tracks the completion of employee tasks. Our efforts have created a market-leading, high-growth hardware enabled service business with a significant recurring revenue potential. We now serve over 54,000 customer sites for many leading brands in the following vertical markets: healthcare (including retail pharmacies), food service and transportation/logistics. To date we have experienced almost no customer churn. Subsequent to end of fiscal 2018, one customer representing about 3,000 sites in the transportation sector decided to terminate their relationship with this business. However, we are currently in the process of, and have had success, with negotiating direct agreements with impacted end-users to continue their monitoring services. We believe this termination is an isolated event and does not represent a trend.
We have entered this marketplace aggressively for several reasons. First, it provides us a stream of recurring revenues that comes from a large addressable market that has not been penetrated significantly. Restaurants, pharmacies, hospitals and other businesses that maintain significant inventories of perishable or other sensitive goods are a large part of the market. These businesses presently rely primarily on employees to log the temperature or other environmental conditions of these goods as well as the completion of other operating tasks using pen and paper. This is not as cost effective as using wireless communications sensors to track conditions automatically and provide real time alerts if established parameters are breached. It also is not as effective for tracking the completion of other tasks as using an application-enabled smart phone or other wireless communications device. Second, atbase. At present, this marketplace primarily is served by smaller companies that lack the infrastructure to provide hardware-enabled implementation services to customers in as effective and efficient a manner as we are able to do because of our long-standing history as an IoT hardware provider. Third, we believe customers in this marketplace will not require significant customization or development
As of existing products before they will commit to purchase the solution. This differs from many of our hardware customers who historically often have asked us to create a highly customized product that cannot be easily sold to other parties. Fourth, by protecting valuable goods that often impact health and safety, the solution provides a clear return on investment for potential customers whose business and reputation is highly

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reliant on maintaining safe operations. Fifth, increasingly, we are seeing our customers use our analytics capabilities to provide unique insights that aid the management of their enterprise operations.
We believe this marketplace represents an opportunity for significant revenue growth that is both recurring and high-margin in nature. To that end, our primary aim with this business presently is to manage it for customer acquisition and revenue growth while ensuring that we do not negatively impact our overall profitability in any material way.
In April 2018, we announced that Digi Smart Solutions was rebrandedSeptember 30, 2021, SmartSense by Digi. served nearly 81,000 customer sites for many leading brands in the following vertical markets: food service, healthcare (primarily pharmacies) and supply chain. We intendentered these markets aggressively as they share similar needs for continuous monitoring and asset tracking for compliance and regulatory purposes. We believe these markets comprise a large addressable market with low customer penetration.
Recent Acquisition of Ventus Holdings
On November 2, 2021 we announced our acquisition of Ventus Holdings. This acquisition makes a us a leader MNaaS solutions that simplify the complexity of enterprise WAN connectivity for an array of applications in banking, healthcare, retail, gaming, hospitality and other sectors. Ventus presently provides services to take steps to simplify our operations, reduce operating expenses as a percentover 170,000 sites. We are in the process of revenue to increase our profit and expandconfirming the segment reporting for this business, but presently expect it will be included in ways that we believe can drive long-term profitable growth.
In November 2018, subsequent to the end of fiscal 2018, we announced an executive appointment designed to lead our IoT Solutions segment to more closely address market needs and provide greater alignment with our organizational structure.
We will continue to seek and evaluate acquisitions that will further enhance our IoT Solutions segment as we believe this marketplace offers a path to a significant base of recurring revenue that can provide both stable revenue generation and significant growth for us.segment.
Acquisitions and Dispositions
Acquisitions
SinceIn addition to our fiscal 2015,2021 acquisitions of Haxiot and Ctek and our recent acquisition of Ventus disclosed above, we have acquiredmade the following acquisitions from fiscal 2016 through fiscal 2020.
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We completed the following four businessesacquisitions that formserved as the basis offor our SmartSense by Digi business and our IoT Solutions segment and one business that is included in our IoT Products and Services segment (see Note 2 to our Consolidated Financial Statements).Segment:
In October 2015, we acquired Ontario-based Bluenica.Bluenica Corporation ("Bluenica"). Bluenica focused on temperature monitoring of perishable goods in the food industry by using wireless sensors which are installed in grocery and convenience stores, restaurants, and in products during shipment and storage to ensure that quality, freshness and public health requirements are met.
In November 2016, we acquired Pittsburgh-based FreshTemp,® LLC ("FreshTemp®"). FreshTemp®FreshTemp® offered restaurants, convenience stores and other retailers the ability to monitor the temperature of food products automatically through the use of wireless sensors. The company also enabled these businesses to track the completion of operational tasks by their employees that could impact human health and safety in real time - a capability that we believe significantly enhanced our product offering.time.
In January 2017, we acquired Indiana-based SMART Temps,®LLC (" SMART Temps®"). SMART Temps®Temps® provided real-time foodservice temperature management for restaurant, grocery, education and hospital settings as well as real-time temperature management for pharmacy, blood bank and laboratory environments.healthcare settings. The acquisition significantly expanded our customer base, especially in the pharmacy and education marketplaces.
In October 2017, we acquired Boston-based TempAlert, LLC ("TempAlert"), a provider of automated, real-time temperature monitoring and task management solutions for the healthcare, industrial and food service industries. This acquisition more than doubled the number of customer sites we monitored while enhancing our ability to analyze data collected from our services.
We also completed the following two acquisitions that augmented product offerings in our IoT Products & Services segment:
In January 2018, we acquired Tampa-based Accelerated Concepts, Inc. ("Accelerated"), a provider of secure, enterprise-grade, cellular (LTE) networking equipment and backup connectivity applications. This acquisition expanded our IoT Products and& Services segment by enhancing our existing cellular product lines and extended our market reach with a line of commercial routers and network appliance products.
Disposition
In October 2015,December 2019, we sold our Etherios CRM consulting services businessacquired New Jersey-based Opengear, Inc. ("Opengear"), a provider of secure IT infrastructure products and software. This acquisition provides products that are complementary to West Monroe Partners, LLC. We sold Etherios as part of a strategy to focus on providing highly reliable machine connectivity solutions for business and mission-critical application environments (see Note 3 to our Consolidated Financial Statements).
These are the only acquisitions and dispositions we have completed in the past five years. We will continue to evaluate strategic opportunities to acquire businesses as they arise and may seek to divest businesses or assets we no longer consider appropriate to our long-term strategy.

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Sales Channels
We sell our IoT Products & Services segment.
Sales Channels
A significant portion of our IoT Products & Services segment sales are made through a global network of distributors, systems integrators and value added resellers ("VARs") which. These third parties accounted for 50.9%47.0%, 61.5%37.5% and 66.1%46.1% of our total consolidated revenue in fiscal 2018, 20172021, 2020 and 2016,2019, respectively. Our IoT Solutions segment historically has not sold through these channels. We also complete sales of both IotIoT Products & Services and IoT Solutions through our own dedicated sales organization to OEMs, large enterprise customers and other end user customers which accounted for 49.1%53.0%, 38.5%62.5% and 33.9%53.9% of our total consolidated revenue in fiscal 2018, 20172021, 2020 and 2016,2019, respectively.
Distributors
Our larger distributors, based onby sales we make to them,volume, include Anewtech Systems, Arrow Electronics, Atlantik ElektronikAvnet, Bressner Technology GmbH, Avnet, Digi-Key, Express Systems & Peripherals, Ingram Micro, Miel, Mouser Electronics, Sapply, Solid State Supplies, Symmetry Electronics, Synnex, Tech Data, and Tokyo Electron Device.Device and Venco Electrónica S.A.We also maintain relationships with many other distributors in the U.S., Canada, Europe, Asia Pacificboth domestically and Latin America.internationally.
Strategic Sales Relationships
We maintain alliances with other industry leaders to develop and market technology solutions. These include many major communications hardware and software vendors, operating system suppliers, computer hardware manufacturers, enterprise application providers and cellular carriers. Among others, partnersrelationships include: AT&T, Bell Mobility, NXP, Orange, Rogers, Silicon Laboratories, Sprint,T-Mobile, Telus, Telit, T-Mobile, Verizon, Vodafone and several other cellular carriers worldwide. Furthermore, we maintain a worldwide network of authorized developers that extends our reach into certain other technology applications and geographical regions.
We have established relationships with equipment vendors in a range of industries such as energy, industrial, retail, transportation, medical, and government that allow the vendorsthese partners to ship our products and services as component parts of their overall solutions. Our products are used by many of the world’s leading telecommunications companies and Internet service providers, including AT&T, SprintT-Mobile and Verizon.
No single customer comprised more than 10% of our consolidated revenue for any of the years ended September 30, 2018, 20172021, 2020 or 2016.2019.
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Competition
We compete primarily in the communications technology industry. This industry which is characterized by rapid technological advances and evolving industry standards. This market can be affected significantly by new product introductions and marketing activities of industry participants. It is possible new market entrants could market and sell disruptive technologies that impact one or more of our product or service offerings. In addition, we may compete with other companies to acquire new businesses or technologies and the competition to secure such assets may be intense. We compete for customers on the basis of existing and planned product features, service and software application capabilities, company reputation, brand recognition, technical support, alliance relationships, quality and reliability, product development capabilities, price and availability. While no competitor offers a comparable range of products and services, various companies do compete with us with respect to one or more of our products or solutions. With respect to many of our product and service offerings, we face competition from companies who dedicate more resources and attention to that particular offering than we are able to do given the breadth of our business. As the marketplace for IoT connectivity products and solutions continues to grow, we expect to encounter increased competition. Some of these competitors may have access to significantly more financial and technical resources than we possess.
Manufacturing Operations
OurWe outsource our manufacturing operations to certain contract manufacturers, which are conducted through a combination of internal manufacturinglocated primarily in Thailand, China, Mexico and external subcontractors specializing in various parts of the manufacturing process.Taiwan. We rely on third party foundries or companies who rely on third party foundries for our semiconductor devices that are Application Specific Integrated Circuits ("ASICs") and we. We also outsource printed circuit board production. This approachBy outsourcing our operations to these manufacturers, we can leverage the manufacturing strength of our vendors, which allows us to focus on new product introductions. In addition, it allows us to reduce our fixed costs, maintain production flexibility and optimize our profits. During the second quarter of fiscal 2018, we announced a restructuring to our manufacturing operations and will transfer the manufacturing functions of our Eden Prairie operations facility to existing contract manufacture suppliers. This move further leverages the manufacturing strength of our vendors and further allows us to focus on new product introductions. The move to outsource falls in line with industry practices. The current facility will continue to house the operations team, which will support contract manufacturers as well as oversee the planning and procurement of finished goods and product fulfillment, logistics and quality.  
Our products are manufactured to our designs with standard and custom components. Most of the components are available from multiple vendors. We have several single-sourced supplier relationships, either because alternative sources are not available or because the relationship is advantageous to us. As disclosed elsewhere, our manufacturing operations, like those of other companies, are dependent on relationship s with these suppliers who are also experiencing supply chain disruptions. If these suppliers are unable to provide a timely and reliable supply

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of components, we could experience manufacturing delays that could adversely affect our consolidated results of operations in a material way.
In addition, since the onset of the global pandemic there has been increased attention focused on actions of the Chinese government with respect to a wide range of businesses in that country. It is possible that changes in government policy in China could also disrupt the supply of components or end products we produce.
Seasonality
In general, our business is not considered to be highly seasonal, although our first fiscal quarter revenue is often less than other quarters due to holidays and fewer shipping days.
Working Capital
We fund our business operations through a combination of cash and cash equivalents, marketable securities and cash generated from operations. We believe that our current financial resources, cash generated from operations and our capacity for debt and/or equity financing will be sufficient to fund our business operations for the next twelve months and beyond.
Research & Development and Intellectual Property Rights
Due to rapidly changing technology in the communications technology industry, we believe a large part of our success depends upon the product and service development skills of our personnel as well as our ability to integrate any acquired technologies with organically developed technologies. While we dedicate significant resources to research and development, many of our competitors are focused on a smaller set of products than us and are likely able to dedicate more resources than us toward the portions of the market in which we compete with them.
Our proprietary rights and technology are protected by a combination of copyrights, patents, trade secrets and trademarks.
We have established common law and registered trademark rights on a family of marks for a number of our products. Our IoT Products and& Services primarily are sold under the Digi®, Rabbit® and, Digi XBee®, and OpenGear® brands. We believe that the Digi®and Rabbit® brands have established strong identities with our targeted customer base and our customers associate the Digi® brand with "reliability" and the Rabbit® brand with "ease of integration." We believe that our customers associate Digi XBee® with "ease of use." Many of our customers choose us because they are building a very complex system solution and they want the highest level in product reliability and ease of integration and use. Our IoT Solutions are offered under the Ventus and SmartSense by Digi brand, which enables organizations to drive operational excellence through sensor-based insights.® brands.
Our patents are applicable to specific technologies and are valid for varying periods of time based on the date of patent application or patent grant in the U.S. and the legal term of patents in the various foreign countries where patent protection is
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obtained. We believe our intellectual property has significant value and is an important factor in the marketing of our company and products.
BacklogHUMAN CAPITAL RESOURCES
BacklogDigi International’s workforce consists of approximately 659 employees globally as of September 30, 2018 and 2017 was $34.4 million and $25.3 million, respectively. The majority of the backlog at September 30, 2018 is expected to be shipped in fiscal 2019. Backlog as of any particular date is not necessarily indicative of our future sales trends.
Employees
We had 516 employees on September 30, 2018.2021. We consider our relationsrelationship with our employees to be good.
Culture
As employees of Digi we are all expected to uphold the following core values that drive our culture:
Integrity
Accountability
Respect and open communication
These core values define the way we do business in our everyday actions and choices. We strive to create a respectful work environment characterized by mutual trust and the absence of intimidation, oppression, discrimination and exploitation.
Talent
Successful execution of our strategy is dependent on attracting, developing and retaining key employees and members of our management team. The skills, experience and industry knowledge of our employees significantly benefit our operations and performance. We continuously evaluate, modify, and enhance our internal processes and technologies to increase employee engagement, productivity, and efficiency.
We are committed to promoting and cultivating an inclusive, diverse culture that welcomes and celebrates everyone without bias. In addition, we actively engage within our communities to foster and attain social equity.
Compensation Philosophy
Our compensation philosophy creates the framework and building blocks for our rewards strategy. We have a pay-for-performance culture that ties compensation to the performance of the individual and the company. We provide balanced compensation programs that focus on the following five key elements:
Pay-for-performance - Reward and recognize leading contributors and high potentials;
External market based - Pay levels that are competitive with respect to the labor market in which we compete for talent;
Internal equity - Providing for fair pay relationships within the Company;
Fiscal responsibility - Providing affordable programs that are within our budget; and
Legal compliance - Ensure the organization is legally compliant in all states and countries in which we operate.
Health and Wellness
We are committed to providing a competitive and comprehensive benefits package to our employees. Our benefits package provides a balance of protection along with the flexibility to meet the individual health and wellness needs of our employees.
PRINCIPAL PRODUCTS AND SERVICES
Our primary products and services for each operating segment are as follows:are:
IoT Products & Services Segment
Hardware Products
Cellular routersProducts – We provide a range of products that use cellular technology such as Long Term Evolution (“LTE”) and gateways - Cellular routersLTE Advance Pro to communicate with networks. These products provide connectivity for devices over a cellular data network. They can be used as a cost effectivecost-effective alternative to landlines for primary or backup connectivity for remote locations and devices. These products have been certified by the major wireless providers in North America and abroad, including, among others, AT&T®, Verizon Wireless®, Sprint®, Bell Mobility, Rogers and Vodafone.Cellular gateway products enable devices or groups of devices to be networked in locations where there is no existing network or where access to a network is prohibited. All of our cellular products can be augmented with services from a unique remote management platform that provides secure management of devices across remote networks and can all use the Digi Remote Manager® for remote management. In

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or backup connectivity. They are trusted by global leaders in agricultural, energy medical, lighting, transportation and other industrial markets and include:
addition, applicationCellular routers that help enterprise, government and OEM customers with their mission-critical wireless connectivity managementneeds in challenging environments.
Cellular modules that help OEM customers embed cellular communications abilities into their products so they can deploy and customizationmanage intelligent and secure cellular connected products. These modules help OEMs to get their products to market faster and with lower development costs and risks so they can focus on their core competencies instead of on wireless connectivity design.
Console servers that can be managed by software to provide secure, remote access to network equipment in data centers and at edge locations. These products primarily are enabled viaused by IT organizations in large enterprises to maximize the availability of services to their customers and employees, and provide business continuity in the event of a network failure. This technology improves efficiency and reduces the risk of costly outages.

Radio-Frequency (“RF”) Products – These products which are marketed primarily under the Digi Remote ManagerXBee® platform for many brand include embedded wireless modules as well as off-the-shelf gateways, modems and adapters. They are used by customers across a broad range of these products.
Radio Frequency (RF) - Our RFindustries. These products are small box gateway or module products that utilizeoffer a varietywide selection of both standards-based and proprietary wireless protocols for PC-to-device or device-to-device connectivity, often in locations where deploying a wired network is not possible either becauseincluding Zigbee, Cellular, Sub-1 GHz, LPWA, WiFi and Bluetooth to meet diverse application requirements of cost, disruption or impracticality. By supporting Digi XBee®, ZigBee, Wi-Fi and other radio frequency ("RF") technologies, we can meet most customer application requirements. Our RF products can be connected intocustomers.
Embedded System Products – Marketed under the Digi Remote ManagerConnect, ConnectCore® for remote management, application connectivity and customization via the RF gateways that have cellular connectivity.
Embedded - Our Connect, Rabbit®and ARM-based brands these are embedded systemssystem on module,modules ("SOMs") and single board computers that are embedded into customer products in a broad range of industries and applications. These products deliver highly integrated computer platforms with scalable performance, flexible wired and wireless connectivity and complete software platforms. These products are designed and developed with small footprints,compact form-factors, low power consumption and software, making them ideal for medical, transportationlong product lifecycles. The latest ConnectCore® products support advanced multi-core processing, security, multimedia, human-machine interface ("HMI") and industrial device manufacturers. Single board computerother emerging technologies like machine learning.
Infrastructure Management Products – These products include serial and customer products that include cellular connectivity can be connected directly to the Digi Remote Manager® or other similar platforms, enabling remote management and remote application connectivity. Also included in our embedded grouping are our chips (or microprocessors) that provides the "brains" and processing power of an intelligent electronic device or communication sub-system. Some of our higher volume customers choose to purchase chips and build their own products. Chips are low cost but require the highest level of development expertise. Chip development is not part of our strategy; instead we use commercial-off-the-shelf technology from companies such as Freescale or Ember for our products.
Network - Our network products consist of:
Console servers - Our console servers provide a secure remote graphical access to computer systems and network equipment that can communicate with virtually any server or device.
Universal Serial servers -Bus ("USB") solutions. Our serial servers (also known as device servers and terminal servers) provide secure and reliable and flexible serial-to-Ethernetserial port-to-Ethernet integration of most devices into wired Ethernet networks. TheyThis means that they are used for a varietycapable of applicationsconverting data received over TCP/IP networks such as automation, robotics control, centralizedthe internet and back; thereby eliminating the need for each device monitoring and management, data acquisition and point-of-sale applications.
USB - Our Universal Serial Bus (USB) solutions include USB-to-serial converters that offer instant Input/Output (I/O) expansion for peripheral device connectivity.to have a physical connection to a computer. We also offer multiple USB over Internet Protocol (IP) products thatsolutions whose primary functions are to connect multiple USB and serial devices, onallowing them to work over a wired or wireless Local Area Network (LAN), while eliminating the need for locally-attachednetwork without each device needing to plug into its own host PCs. In addition, we also offer multiport USB hubs that offer a simple solution for adding switched USB ports to a PC, server or thin client.
Cellular Remote Management - Our cellular remote management products provide enterprises and small to medium businesses cellular router technology and device management solutions for business continuity and out-of-band management.computer. These products are usedalso include battery and hardwired options for failover backup or as the primary connection overcontrol and LTE cellular network. Remote management devices have embedded LTE/3G cellular modem providing fast and reliable cellular connections without additional equipment. All connections are encrypted for security. In addition, we also provide to a specific large customer, and OEM product that is a centrally managed firewall, router, VPN gateway and VLAN switch. The VPN gateway supports both wired and cellular wireless connections to the Internet. These devices provide the customer's premises a fully managed security device protecting customers from the Internet while providing them access to their enterprise network through a secure Internet Protocol security VPN tunnel.monitoring of critical infrastructure.
Services
Digi Remote Manager®Manager® - Digi Remote Manager®Manager® is a recurring revenue cloud-based service that provides a centralized remote device management solution. Digi Remote Manager® provides a secure environment for customers to aggregatemanage their interaction withconnected device deployment. This service allows customers to activate, monitor and diagnose a large number of disparatemission-critical devices from a single point of command. Through a "single pane of glass," network managers can edit configurations, update firmware, and connect them to enterprise applications. It allowsschedule and automate tasks from their desktop, tablet or phone.
Lighthouse Management Software - Lighthouse is a recurring revenue cloud-based service that provides a secure environment for customers to meet service level commitmentsmanage their network devices by providing secure access to remote networks regardless of how they are connected or how a user interacts with the system. Designed with security, scalability and stay compliant with Payment Card Industry Data Security Standard ("PCI DSS") standardsautomation in mind, Lighthouse allows engineers to control every aspect of their network through a central hub.
Technical Services - Our Technical Services provide professional services, data plan subscriptions and also allows customersenhanced technical support offers to monitor, diagnosecustomers. Professional services include solution planning and fix remote devices without sending a technician on site. Digi Remote Manager® is marketed toward Digi productimplementation services to customers who are looking for help integrating their offerings into cloud-based solutions.
Digi Wireless Design Services - Our Digi Wireless Design Services provide customers turn-key wireless networking product development, testing, and certification for a wide range of wireless technology platforms and applications.
Digi Support Services - Our Digi Support Services provide various levels of technical support to customers with programming andpurchase our products such as site planning, implementation challenges related to Digi products. We offer base support up to our highest level of professional support, which includes implementation planning,management, application development on-site support, installation and customer training. Data plan subscriptions are offered to customers wishing to enable cellular connectivity on our products. Enhanced technical support provides priority, in-depth technical support consultations with our experienced support team. These services ensure customers get to market quickly, minimize risk, and ensure customer success with their Digi solution.

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support services help minimize design risk and ensure optimal performance.
IoT SOLUTIONS SEGMENTSolutions Segment
SmartSense by Digi® - Our SmartSense by Digi® is an end-to-end, cost-effective system that uses sensors, gateways and cloud based applications to enable customers in food service (e.g. super markets, schools and restaurants), healthcare (primarily pharmacies and hospitals) and transportation/logistics and healthcare toto: (i) monitor wirelessly the temperature of food and other perishable or sensitive goods, (ii) trackmonitor facilities or pharmacies by tracking the completion of operating tasks by employees, and (iii) have visibility in the supply chain to product temperature through an end-to-end system for quality control and incident management. Our SmartSense by Digi was formed and has been grown primarily through our acquisitions of Bluenica in October 2015, FreshTemp® in November 2016, SMART Temps® in January 2017 and TempAlert in October 2017 (see Note 2 to our Consolidated Financial Statements). While our sales model varies across our different product options and customer verticals within this segment, generallyTypically, customers receive hardware up-front, including gateways and sensors, and pay a monthlyfor an annual subscription for monitoring of the sensor data.
Recent Acquistion of Ventus Holdings
We announced our acquisition of Ventus Holdings on November 2, 2021. This acquisition makes us a leader in the provision MNaaS solutions that simplify the complexity of both wireless and fixed-line WAN connectivity. Our portfolio includes an array of connectivity applications in the banking, healthcare, retail, gaming, hospitality and other sectors. Supporting ATMs, gaming, point-of-sale, kiosks, digital signing and retail applications, Ventus works closely with its customers to customize innovative MNaaS solutions.
We are in the process of confirming the segment reporting for this business, but presently expect it will be included in our IoT Solutions segment.

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ITEM 1A. RISK FACTORS
Multiple risk factors exist which could have a material effect on our operations, results of operations, financial position, liquidity, capital resources and common stock.
Operational Risks Relating
Global Supply Chain and Freight Transportation Disruptions
As we previous disclosed, like many companies, we are experiencing disruptions in our supply chain for a variety of reasons that we believe were initially triggered by the ongoing COVID-19 pandemic. Among others these reasons include: labor force disruptions, container ship backlogs, physical container shortages at locations important for the global supply chain, energy disruptions in China and elsewhere and material and component shortages. We also are monitoring policy actions by the Chinese government that could cause other disruptions in the supply and production of components and products. Collectively these issues have led to Our Business
We face intense competition from established companies that may have significant advantages overshortfalls in available components we need to make products as well as increased costs to obtain components, to make products and to transport components and products. It has also lengthened the timelines for us and our products.
to fulfill customer orders. The market for our products is intensely competitive. Certain of our competitors and potential competitors have or may develop greater financial, technological, manufacturing, marketing and personnel resources than us either generally or relative to the product sets they sell in competition to us. Further, there are numerous companies competing with us in various segmentsseverity of the market for our products, and their products may have advantages over our products in areas such as conformity to existing and emerging industry standards, interoperability with other products, management and security capabilities, performance, price, ease of use, scalability, reliability, flexibility, product features and technical support.
Our current and potential competitors have or may develop one or more ofdisruptions is continuously changing, meaning the following significant advantages over us in the product areas where they compete with us:
tighter focus on an individual product or product category;
greater financial, technical and marketing resources;
barriers to transition to our products;
higher brand recognition across larger geographic regions;
more comprehensive functionality and/or product features;
longer-standing cooperative relationships with OEM and end-user customers;
superior customer service capacity and quality;
longer operating history; and
larger customer base.
We cannot provide assurance that we will be able to compete successfully with our current and potential competitors. Such competitors may be able to more quickly develop or adapt to new or emerging technologies and changes in customer requirements or devote greater resources to the development, promotion and sale of their products. Additionally, it is probable that new competitors or new alliances among existing competitors could emerge and rapidly acquire significant market share.
Our dependence on new product development and the rapid technological change that characterizes our industry make us susceptible to loss of market share resulting from competitors’ product introductions and enhancements, service capabilities and similar risks.
Our industry is characterized by rapidly changing technologies, evolving industry standards, frequent new product introductions, short product life cycles in certain instances and rapidly changing customer requirements. The introduction of

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products and enhancements embodying new technologies that can disrupt one or more markets in which we compete and the emergence of new industry standards can render existing products obsolete and unmarketable.
Our future success will dependimpact on our ability to enhancemeet demand for particular products in a timely manner has been subject to ebb and flow. Some of these disruptions have been material with respect to certain of our existingproducts. We are taking steps to attempt to mitigate the impact of disruptions such as placing inventory demand further out into the future to secure our allocations of components, negotiating and engaging with suppliers to reserve components, encouraging customers to place orders earlier than normal due to longer lead times and attempting (in conjunction with customers) to influence political leaders to assure components needed to make products that are essential to introduce new productsthe health and well-being of society are prioritized to meet changingour customer’s needs by suppliers. Many of our suppliers are also experiencing supply chain disruptions which in turn disrupt our operations. At present, we are unable to predict neither the duration or severity, nor the impact on our business and financial results of these disruptions, which could be material.
We depend on manufacturing relationships and on limited-source suppliers, and any disruptions in these relationships may cause damage to our customer requirementsrelationships.
We procure all parts and emerging technologies, and to demonstratecertain services involved in the performance advantages and cost-effectivenessproduction of our products over competing products. Failure by usand subcontract most of our product manufacturing to modifyoutside firms that specialize in such services. Although most of the components of our products are available from multiple vendors, we have several single-source supplier relationships, either because alternative sources are not available or because the relationship is advantageous to support new alternative technologies or failureus. As an example, Ventus relies almost exclusively on a manufacturer in China for the production of the hardware it provides to achieve widespread customer acceptanceits customers. Further, as discussed elsewhere, the COVID-19 pandemic and other factors have created stress on many supply chains globally. This has impacted on our own ability to procure certain inventory and services, in both of such modified products could cause us to lose market share and cause our revenue to decline. Further, if our competitors offer better service capabilities associated with the implementation and use of their products, our business segments. Some of these impacts have been material and it is possible additional material impacts could be impacted negatively.
We may experience delaysoccur in developing and marketing product enhancements or new products that respond to technological change, evolving industry standards and changing customer requirements.the future. There can be no assurance that weour suppliers will not experience difficulties that could delay or prevent the successful development, introduction, and marketing of these products or product enhancements, or thatbe able to meet our newfuture requirements for products and product enhancements will meet the requirements of the marketplace adequately and achieve any significant or sustainable degree of market acceptancecomponents in existing or additional markets.a timely fashion. In addition, the availability of many of the components we need is dependent in part on our ability to provide our suppliers with accurate forecasts of our future introductionsrequirements. Delays or announcementslost revenue could be caused by other factors beyond our control, including late deliveries by vendors of products by uscomponents, or force majeure events. As an example of force majeure, a fire in November 2014 disrupted the operations at one of our competitors embodying new technologies or changescontract manufacturers in industry standards or customer requirements could render our then-existing products obsolete or unmarketable. This risk may become more pronounced as new competitors emerge in markets where we sell our products, especially if these competitors have more resources than us to develop and market new products and technologies and provide related services. There can be no assurance that the introduction or announcement of new product offerings by us or one or more of our competitors will not cause customers to defer their purchase of our existing products, which could cause our revenue to decline.
We intend to continue to devote significant resources to our research and development, which, if not successful, could cause a decline in our revenue and harm our business.
We intend to continue to devote significant resources to research and development in the coming years to enhance our existing product offerings and develop additional product offerings. For fiscal 2018, 2017, and 2016, respectively, our research and development expenses were 14.6%, 15.7% and 15.2% of our revenue.Thailand. If we are unablerequired to enhance existingidentify alternative suppliers for any of our required components, qualification and pre-production periods could be lengthy and may cause an increase in component costs and delays in providing products to customers. Any extended interruption in the supply of any of the key components or the availability of manufacturing services that currently are obtained from limited sources could disrupt our operations and have a material adverse effect on our customer relationships and profitability.
The long and variable sales cycle for certain of our products and develop new products, applicationsservices makes it more difficult for us to predict our operating results and services as a resultmanage our business.
The sale of our research and development efforts, if we encounter delays in deploying these enhanced or new products applications and services, or if the products, applications and services we enhance or develop are not successful, our business could be harmed. Even if we enhance existing products and develop new products, applications and services that are accepted by our target markets, the net revenue from these products, applications and services may not be sufficientrequire a significant technical evaluation and commitment of capital and other resources by potential customers and end users, as well as delays frequently associated with end users’ internal procedures to justify our investment in researchdeploy new technologies and development.
Manyto test and accept new technologies. For these and other reasons, the sales cycle associated with certain of our products applicationsis typically lengthy and services have been developed throughis subject to a combinationnumber of internally developed technologiessignificant risks, such as end users’ internal purchasing reviews, that are beyond our control. Because of the lengthy sales cycle and acquired technologies. Our ability to continue to develop products, applications and servicesthe large size of certain customer orders, if orders forecasted for a specific customer are not realized or delayed, our operating results could be partially dependent on finding and acquiring new technologies in the marketplace. Even if we identify new technologies that we believe would be complementary to our internally developed technologies, we may not be successful in obtaining those technologies or integrating them effectively with our existing technologies.materially adversely affected.
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Our participation in a services and solutions model, using hardware and cloud-based services, presents execution and competitive risks.
We participate in a services and solutions model that uses both hardware and cloud-based services. OurBoth our SmartSense by DigiDigi® and recently acquired Ventus offerings deploy hardware, software and cloud-based hosting. In other areas of our business we offer our own internally developed hosted services and cloud-based platform, software applications, and supporting products and services. We also employ significant human and financial resources to develop and deploy these offerings. As we work to grow and scale these offerings, these investments have and can adversely impacted our gross margins and profitability and may continue to do so in the future. While we believe we have a strong foundation to compete, it is uncertain whether our strategies will attract the users or generate the revenue required to be successful. Certain customers and potential customers that use these offerings have also been adversely impacted by the COVID-19 pandemic which started during calendar year 2020 and the resulting global economic downturn could impede our ability to win and retain customers. We have and willexpect to encounter competition from other solutions providers, manysome of whom may have more significant resources than us with which to compete. Whether we are successful in this business model depends on a number of factors, including:
our ability to put in placeestablish the infrastructure to deploy and evolve our solutions effectively and continuously;
the features and functionality of our offerings relative to competing offerings as well as our ability to market effectively;
our ability to engage in successful strategic relationships with third parties such as telecommunications carriers, component makers and systems integrators;

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competing effectively for market share; and
deploying complete end-to-end solutions that meet the needs of the marketplace generally as well as the particular requirements of our customers more effectively and efficiently than competitive solutions.
Our ability to sustain and grow our business depends in large part on the success of our channel partner distributors and resellers.
A substantial partportion of our revenue is generated through sales by channel partner distributors and resellers. Sales through our channel partners accounted for 50.9%, 61.5% and 66.1% of our total revenue in fiscal 2018, 2017 and 2016, respectively. Further, in recent years we have been taking steps to expand our relationship with certain distributors who have global reach, an effort thatreach. These expanison efforts may increase the percent of our revenue driven through channel partners or heighten our reliance on certain channel partners to drive sales. To the extent our channel partners are unsuccessful selling our products or if we are unable to obtain and retain a sufficient number of high-quality channel partners, our operating results could be materially and adversely affected. In addition, our channel partners may market, sell and support products and services that are competitive with ours, and may devote more resources to the marketing, sales and support of such products. These channel partners may have incentives to promote our competitors’ products in lieu of our products, particularly for our competitors with larger volumes of orders, more diverse product offerings and longer relationships with our distributors and resellers. In these cases,It is possible, one or more of our important channel partners may stop selling our products completely. Our channel partner sales structure could subject us to lawsuits, potential liability and reputational harm if, for example, any of our channel partners misrepresents the functionality of our products or services to customers, or violates laws or our corporate policies. If we fail to effectively manage our existing or future sales channel partners effectively, our business and operating results could be materially and adversely affected.
Our gross margins may be subjectsales and operations globally face risks related to decline.
Our gross margins may be subject to decline whichhealth epidemics or pandemics that could decreasedisrupt our overall profitabilityoperations and adversely impact our sales and operating results.
Our business operations and financial performance adversely. Someresults could be adversely affected by the effects of our hardware products we sell are approachinga widespread outbreak of contagious disease or other material adverse widespread public health development, such as the end of their product life cycles. These mature hardware products typically sell at higher gross margins than our other product and service offerings. We expect this trend of declining sales to continue and the paceoutbreak of the decline may accelerate. In addition, ongoing cost pressuresCOVID-19 respiratory illness caused by a novel coronavirus first identified in our industry create downward pressure onWuhan, Hubei Province, China in 2020. These effects could include the prices at which we and other manufacturers can sell hardware products. We have indicated that we would be willing to realize lower levelsabsence of gross margins from customers in return for long-term, binding purchase commitments. If this strategy were successful, it could apply downward pressure on our gross margins. While part of our longer term strategy is to sell software applications and IoT solutions such as SmartSense by Digi, which may provide recurring revenues at relatively high gross margins, these types of offerings are at early stages of adoption by customers and their sales growth is not necessarily predictable or assured. As such, our gross margins may be subject to decline unless we can implement cost reduction initiatives effectively to offset the impact of these factors.
Our revenue may be subject to fluctuations based on the level of significant large project-based purchases.
No single customer has represented more than 10% of our revenue in any of the last three fiscal years. However, many of our customers make significant one-time hardware purchases for large projects that are not repeated. As a result, our revenue may be subject to significant fluctuations based on whether we are able to close significant sales opportunities. In addition, in our SmartSense by Digi business certain customers have outsized deployments relative to other customers. It is possible we will see revenue fluctuations in this business based upon the scale of new deployments in different financial periods. Our failure to complete one or a series ofmore key employees or significant sales opportunities in a particular fiscal period could have a material adverse effect on our revenue for that period.
Some of our products are sold into mature markets, which could limit our ability to continue to generate revenue from these products.
Many of our hardware products are sold into mature markets that are characterized by a trend of declining demand. We have made targeted investments to provide enhanced and new products into these mature markets and believe this may mitigate declining demand. However, over the longer term, the overall market for these hardware products is expected to decrease due to the adoption of new technologies, and we expect that our revenue from these products will continue to decline over time. As a result, our future prospects depend in partnumbers or employees generally, disruptions or restrictions on our ability to acquiremaintain operations at one or develop and successfully market additional productsmore of our facilities, disruptions or restrictions to travel that address growth markets.
Ouris important to our operations, adverse impacts on our ability to growdistribute or deliver our business is dependent in part on strategic relationships we develop and maintain with third partiesproducts or services as well as our ability to integrate and assure usetemporary disruptions, restrictions or closures of the facilities of our productssuppliers or customers and services in coordination withtheir contract manufacturers. Any of the productsabove absences, disruptions or restrictions could impact our sales and servicesoperating results negatively. If these absences, disruptions or restrictions are significant and material it is possible our business continuity could be jeopardized. Depending on the location of certain strategic partnersany such disruption or restriction, there may not be a solution that will be easy to implement in a commercially acceptable manner.

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We believe that our ability to increase our sales depends in part on maintaining and strengthening relationships with parties such as telecommunications carriers, systems integrators, enterprise application providers, component providers and other strategic technology companies. Once a relationship is established, we likely will dedicate significant time and resources to it in an effort to advance our business interests and there is no assurance any strategic relationship will generate enough revenue to offset the significant resources we use to advance the relationship. Parties with whom we establish strategic relationships also work with companies that compete with us. We have limited, if any, control as to whether these parties devote adequate resources to promoting, selling, and implementing our products. Further, new or emerging technologies, technological trends or changes in customer requirements may result in certain companies with whom we maintain strategic relationships de-emphasizing their dealings with us or becoming potential competitors in the future. We also have limited, if any, control as to other business activities of these parties and we could experience reputational harm because of our association with such parties if they fail to execute on business initiatives, are accused of breaking the law or otherwise suffer reputational harm for other reasons. All of these factorscontagious diseases could materially and adversely affect the economies and financial markets of many countries or the entire world, resulting in an economic downturn that could affect demand for our products, likely impact our businessoperating results and results of operations.
In some cases, we expect the establishment of a strategic relationship with a third partyrestrain our access to result in integrations of our products or services with those of other parties. Identifying appropriate parties for these relationships as well as negotiating and documenting business agreements with them requires significant time and resources. We expect these agreements typically to be non-exclusive and not to prohibit the other partycapital from working with our competitors or offering competing services. Once the relationship is established, we may encounter difficulties in combining our products and services in a commercially acceptable manner. We expect that this dynamic, whereby our ability to realize sales opportunities is dependent on how our products and services interact with those sold by third parties, may become more common as the marketplace in our industry evolves. There can be no guarantee in any particular instance that we will be successful in making our products interact with those of other parties in a commercially acceptable manner and, even if we do, we cannot guarantee that the resulting products and services will be effectively marketed or sold via the relationship.
Our failure to compete successfully in our highly competitive market could result in reduced prices and loss of market share.
The market in which we operate is characterized by rapid technological advances and evolving industry standards. The market can be affected significantly by new product introductions and marketing activities of industry participants. In addition, the amount of competition we face in the marketplace may change and grow as the market for our industry grows and new entrants enter the marketplace. Present and future competitors may be able to identify new markets and develop products more quickly, which are superior to those developed by us. Such competitors may adapt new technologies faster, devote greater resources to research and development, promote products more aggressively and price products more competitively than us. Competition may also intensify, or we may no longer be able to compete effectively in the markets in which we compete.
Our failure to anticipate or manage product transitions effectively could have a material adverse effect on our revenue and profitability.
From time to time, we or our competitors may announce new or enhanced products, capabilities or technologies that may replace or shorten the life cycles of our existing products. Announcements of currently plannedlenders or other new or enhanced products may cause customers to defer or stop purchasing our products until these products become available. Furthermore, the introductionsources.

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Acquisitions could disrupt our business and seriously harm our financial condition.
We will continue to consider acquisitions of complementary businesses, products or technologies. In the event of any future acquisitions, we could issue stock that would dilute our current stockholders’ percentage ownership, incur additional debt, assume liabilities or incur large and immediate write-offs.
Our operation of any acquired business also involves numerous risks, including but not limited to:
problems combining the acquired operations, technologies, or products;
unanticipated costs;
diversion of management’s attention from our core business;
difficulties integrating businesses in different countries and cultures;

effectively implementing internal controls over financial reporting;
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adverse effects on existing business relationships with suppliers and customers;
risks associated with entering markets in which we have no or limited prior experience; and
potential loss of key employees, particularly those of the acquired business.business
We cannot assure that we will be able to successfully integrate any businesses, products, technologies, or personnel that we have acquired or that we might acquire in the future. Any such integration failure could disrupt our business and have a material adverse effect on our consolidated financial condition and results of operations. Moreover, from time to time, we may enter into negotiations for a proposed acquisition, but be unable or unwilling to consummate the acquisition under consideration. This could cause significant diversion of management’s attention and out-of-pocket expenses for us. We could also be exposed to litigation as a result of any consummated or unconsummated acquisition.
The businessbusinesses of Accelerated, which we acquired in fiscal 2018, isand Ventus, which we acquired in fiscal 2022, are subject to significant customer concentration.
In the second quarter of fiscal 2018, we acquired Accelerated. While Accelerated has many customers, its business historically has been highly dependent on its relationship with a single telecommunications carrier customer. Any disruption or difficulties in securing or renewing contractual relationships with this customer, maintaining such relationship on favorable terms or any other disruption in our business with this customer could have an adverse impact on our business, results of operations, financial condition and prospects.
We are subject to various cybersecurity risks, which are particularly acuteIn the first quarter of fiscal 2022, we acquired Ventus. While Ventus has many customers, its business historically has been significantly concentrated on its relationships with fewer than twenty customers. Any disruption or difficulties in cloud-based technologies that wesecuring or renewing contractual relationships with any of these customers, maintaining such relationships on favorable terms or any other disruption in our business with one or more of these customers could have an adverse impact on our business, results of operations, financial condition and other third parties operate that form a partprospects.

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Table of our solutions. These risks may increase our costs and could damage our brand and reputation.Contents
As we continue to direct a substantial portion of our sales and development efforts toward broader based solutions, such as

SmartSense by Digi and the Digi Remote Manager®, we expect to store, convey and potentially process significant amounts of data produced by devices. Further many of our business applications now exist within cloud platforms that are managed by third parties, which also adds risk from breach of third parties.
This data may include confidential or proprietary information, intellectual property or personally identifiable information of our customers or other third parties with whom they do business. It is important for us to maintain solutions and related infrastructure that are perceived by our customers and other parties with whom we do business as providing reasonable levels of reliability and security. Despite available security measures and other precautions, the infrastructure and transmission methods used by our products and services may be vulnerable to interception, attack or other disruptive problems. Continued high-profile data breaches at other companies evidence an external environment that is becoming increasingly hostile to information security. Improper disclosure of data or a perception that our data security is insufficient could harm our reputation, give rise to legal proceedings or subject our company to liability under laws that protect data, any of which could result in increased costs and loss of revenue.
If a cyberattack or other security incident were to allow unauthorized access to or modification of our customers’ data or our own data, whether due to a failure with our systems or related systems operated by third parties, we could suffer damage to our brand and reputation.
The costs we would incur to address and fix these incidents could significantly increase our expenses. These types of security incidents could also lead to lawsuits, regulatory investigations and increased legal liability, including in some cases contractual costs related to customer notification and fraud monitoring. Further, as regulatory focus on privacy and data security issues continues to increase and worldwide laws and regulations concerning the protection of information become more complex, the potential risks and costs of compliance to our business will intensify.
As illustrated by the recent Spectre and Meltdown threats, our products operate with and are dependent on products and components across a broad ecosystem. If there is a security vulnerability in one of these components, and if there is a security exploit targeting it, we could face increased costs, reduced revenue, liability claims or damage to our reputation or competitive position.
SmartSense by Digi has a limited history and isDigi® remains subject to the risks faced by a new business.business operating in an emerging market.
SmartSense by DigiDigi® primarily was formed through acquisitions of four businesses, the last of which was completed in October 2017, and has a limited history with our company. Our management has limited experienceis operated in this marketplace.an emerging market where technology based solutions to monitor the condition of perishable goods as well as the competition of employee tasks have not been used historically. The operation of SmartSense by DigiDigi® will be subject to significant additional risks that are not necessarily related to our legacy products and services.

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Additional risks that relate to SmartSense by DigiDigi®, include, but are not limited to:
We have not traditionally sold products or services to restaurants, pharmacies, hospitals and other similar businesses, which are a focus for SmartSense by Digi®.
SmartSense by Digi® offerings are deployed in part to help assure perishable goods are safely preserved. This presents a potential risk of loss in the event of a malfunction or failure of our offerings.
SmartSense by Digi® has a limited history with us in a marketplace that is nascent in its development and has numerous competitors. We cannot provide assurances we will be successful in operating and continuing to grow this business.
Our ability to succeed with the SmartSense by Digi® offerings will depend in large part on our ability to provide customers with hardware and software products that are easy to deploy and offer features and functionality that address the needs of particular businesses. The customer desire for ease of deployment has been heightened by the COVID-19 pandemic that commenced during 2020. We may face challenges and delays in the development of this business as the marketplace for products and services evolves to meet the needs and desires of customers.
We have not traditionally sold products or services to restaurants, pharmacies, hospitals and other similar businesses, which are a focus for SmartSense by Digi.
SmartSense by Digi offerings are deployed in part to help assure perishable goods are safely preserved. This presents a potential risk of loss in the event of a malfunction or failure of our offerings.
Although we have retained several key employees with experience in operating companies we have acquired to date, SmartSense by Digi has a limited history with us in a marketplace that is nascent in its development and has numerous competitors. We cannot provide assurances we will be successful in operating and growing this business.
Our ability to succeed with the SmartSense by Digi offerings will depend in large part on our ability to provide customers with hardware and software products that are easy to deploy and offer features and functionality that address the needs of particular businesses. We may face challenges and delays in the development of this business as the marketplace for products and services evolves to meet the needs and desires of customers.
In light of these risks and uncertainties, we may not be able to establish or maintain the market share of SmartSense by DigiDigi®, market share, integrate it successfully into our other operations or take full advantage of businesses we have acquired or may acquire in the future. There can be no assurance that we will recover our investments in SmartSense by DigiDigi® or that we will realize a profitsignificant and consistent profits from this business. Also, there can be no assurance that diverting our management’s attention to this business will not have a material adverse effect on our other existing businesses, any of which may have a material adverse effect on our results of operations, financial condition and prospects.
Risks Relating to Our consolidated operating results and financial condition may be adversely impacted by worldwide economic conditions and credit tightening.
If worldwide economic conditions experience a significant downturn, these conditions may make it difficult or impossible for our customers and suppliers to accurately forecast and plan future business activities, which may cause them to slow or suspend spending on products and services. Our customers may find it difficult to gain sufficient credit in a timely manner, which could result in an impairment of their ability to place orders with us or to make timely payments to us for previous purchases. If this occurs, our revenue may be reduced, thereby having a negative impact on our results of operations. In addition, we may be forced to increase our allowance for doubtful accounts and our days sales outstanding may increase, which would have a negative impact on our cash position, liquidity and financial condition. We cannot predict either the timing or duration of an economic downturn in the economy, should one occur.
The long and variable sales cycle for certain of our products and services makes it more difficult for us to predict our operating results and manage our business.
The sale of our products and services can involve a significant technical evaluation and commitment of capital and other resources by potential customers and end users, as well as delays frequently associated with end users’ internal procedures to deploy new technologies and to test and accept new technologies. For these and other reasons, the sales cycle associated with certain of our products is typically lengthy and is subject to a number of significant risks, such as end users’ internal purchasing reviews, that are beyond our control. Because of the lengthy sales cycle and the large size of certain customer orders, if orders forecasted for a specific customer are not realized or delayed, our operating results could be materially adversely affected.
We announced a significant restructuring of our manufacturing operations in fiscal 2018 that will make us more dependent on third parties to manufacture our products which could have adverse impacts on our business if we do not properly forecast customer demands for products.
During the third quarter of fiscal 2018, we announced a restructuring of our manufacturing operations to become more reliant on third parties to manufacture our products.  Among other potential impacts on our business and operations, this restructuring has lengthened the lead times on which we can produce many finished products that are available to meet customer demands.  If we do not properly forecast customer demands for products these lengthened lead times could result in lost revenues and adversely impact our business, results of operation, financial condition and prospects.  In addition, the restructuring was completed and resulted in the elimination of just over fifty employment positions, primarily in our manufacturing operations. 
We depend on manufacturing relationships and on limited-source suppliers, and any disruptions in these relationships may cause damage to our customer relationships.

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We procure all parts and certain services involved in the production of our products and subcontract most of our product manufacturing to outside firms that specialize in such services. Although most of the components of our products are available from multiple vendors, we have several single-source supplier relationships, either because alternative sources are not available or because the relationship is advantageous to us. There can be no assurance that our suppliers will be able to meet our future requirements for products and components in a timely fashion. In addition, the availability of many of these components to us is dependent in part on our ability to provide our suppliers with accurate forecasts of our future requirements. Delays or lost revenue could be caused by other factors beyond our control, including late deliveries by vendors of components, or force majeure events. For instance, a fire in November 2014 disrupted the operations at one of our contract manufacturers in Thailand. If we are required to identify alternative suppliers for any of our required components, qualification and pre-production periods could be lengthy and may cause an increase in component costs and delays in providing products to customers. Any extended interruption in the supply of any of the key components currently obtained from limited sources could disrupt our operations and have a material adverse effect on our customer relationships and profitability.
Our inability to obtain the appropriate telecommunications carrier certifications or approvals from governmental regulatory bodies could impede our ability to grow revenue in our wireless products.
The sale of our wireless products in certain geographical markets is sometimes dependent on the ability to gain telecommunications carrier certifications and/or approvals by certain governmental bodies. Failure to obtain these approvals, or delays in receiving the approvals, could impact our ability to enter our targeted markets or to compete effectively or at all in these markets and could have an adverse impact on our revenue.
We are dependent on wireless communication networks owned and controlled by others.
Our revenue could decline if we are unable to deliver continued access to digital cellular wireless carriers that we depend on to provide sufficient network capacity, reliability and security to our customers. Our financial condition could be impacted if our wireless carriers were to increase the prices of their services, or to suffer operational or technical failures.
The impact of natural disasters could negatively impact our supply chain and customers resulting in an adverse impact to our revenue and profitability.
Certain of our components and other materials used in producing our products are from regions susceptible to natural disasters. If we are unable to procure necessary materials, we could experience a disruption to our supply chain that would hinder our ability to produce our products in a timely manner, or cause us to seek other sources of supply, which may be more costly or which we may not be able to procure on a timely basis. We also risk damage to any tooling, equipment or inventory at the supplier’s facilities. For instance, flooding in October 2011 and a fire in November 2014 disrupted the operations at one of our contract manufacturers in Thailand. In addition, our customers may not follow their normal purchasing patterns or temporarily cease purchasing from us due to impacts to their businesses in the region, creating unexpected fluctuations or decreases in our revenue and profitability. Natural disasters in other parts of the world on which our operations are reliant also could have material adverse impacts on our business.Foreign Operations
Our use of suppliers in other parts of the world involves risks that could negatively impact us.
We purchase a number of components from suppliers in other parts of the world. Product delivery times may be extended due to the distances involved, requiring more lead time in ordering. In addition, ocean freight delays may occur as a result of labor problems, weather delays, or expediting andorders for third parties or customs issues. Any extended delay in receipt of the component parts could eliminate anticipated cost savings and have a material adverse effect on our customer relationships and profitability. More recently, governments have announced the imposition ofGovernments continue to impose tariffs on various products and components which may impact the pricing of certain components and inventories and could have a material adverse effect on our competitive standing in the marketplace and our financial results.
Our ability to compete Ongoing power outages in Asia and Europe could be jeopardized if we are unable to protect our intellectual property rights.
Our ability to compete depends in part on our proprietary rights and technology. Our proprietary rights and technology are protected by a combination of copyrights, patents, trade secrets and trademarks. We enter into confidentiality agreements with our employees, and sometimes with our customers, potential customers and other third parties, and limit access to the distribution of our proprietary information. There can be no assurance that the steps taken by us in this regard will be adequate to prevent the misappropriation of our technology. Our pending patent applications may be denied and any patents, once issued, may be circumvented by our competitors. Furthermore, there can be no assurance that others will not develop technologies that are superior to our technologies. Despite our efforts to protect our proprietary rights, unauthorized parties may attempt to copy aspects of our products or to obtain and use information that we regard as proprietary. In addition, the

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laws of some foreign countries do not protect our proprietary rights as fully as do the laws of the United States. There can be no assurance that our means of protecting our proprietary rights in the United States or abroad will be adequate or that competing companies will not independently develop similar technologies. Our failure to adequately protect our proprietary rights couldalso have a material adverse effect on our competitive position and result in loss of revenue.
From timeability to time, we are subject to claims and litigation regarding intellectual property rights or other claims, which could seriously harm us and require us to incur significant costs.
The communications technology industry is characterized by frequent litigation regarding patent and other intellectual property rights. From time to time, we receive notification of a third-party claim thatobtain components for our products infringefrom our foreign suppliers. Additional challenges could occur if these suppliers allocate materials and components to other intellectual property rights. Any litigationcustomers. Finally, the Chinese government recently has implemented policies that adversely have impacted various industries in that nation and it is possible they may take actions in the future that are adverse to determine the validity of third-party infringement claims, whether or not determined in our favor or settled by us, may be costly and divert the efforts and attention of our management and technical personnel from productive tasks, which could have a material adverse effect on our ability to operate our business and service the needs of our customers. There can be no assurance that any infringement claims by third parties, regardless if they have merit, will not materially adversely affect our business, operating results or financial condition. In the event of an adverse ruling in any such matter,suppliers who we may be required to pay substantial damages, cease the manufacture, use and sale of infringing products, discontinue the use of certain processes or be required to obtain a license under the intellectual property rights of the third party claiming infringement. There can be no assurance that a license would be available on reasonable terms or at all. Any limitations on our ability to market our products, or delays and costs associated with redesigning our products or payments of license fees to third parties, or any failure by us to develop or license a substitute technology on commercially reasonable terms could have a material adverse effect on our business, operating results and financial condition.rely upon.
We face risks associated with our international operations that could impair our ability to grow our revenue abroad as well as our overall financial condition.
Our future growth may be dependent in part upon our ability to increase sales in international markets. These sales are subject to a variety of risks, including fluctuations in currency exchange rates, tariffs, import restrictions and other trade barriers, unexpected changes in regulatory requirements, longer accounts receivable payment cycles, potentially adverse tax consequences, and export license requirements. In addition, we are subject to the risks inherent in conducting business internationally, including political and economic instability and unexpected changes in diplomatic and trade relationships. In many markets where we operate business and cultural norms are different than those in the United States and practices that may violate laws and regulations applicable to us like the Foreign Corrupt Practices Act ("FCPA") and the UK Anti-Bribery Act ("UKBA") are more commonplace. Although we have implemented policies and procedures with the intention of ensuring compliance with these laws and regulations, our employees, contractors and agents, as well as channel partners involved in our international sales, may take actions in violation of our policies. Many of our vendors and strategic business allies also have international operations and are subject to the risks described above. Even if we are able to successfully manage the risks of international operations, our business may be adversely affected if one or more of our business partners are not able to
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successfully manage these risks.There can be no assurance that one or more of these factors will not have a material adverse effect on our business strategy and financial condition.
Our failure to comply effectively with regulatory laws pertaining to our foreign operations could have a material adverse effect on our revenue and profitability.
We are required to comply with U.S. government export regulations in the sale of our products to foreign customers, including requirements to properly classify and screen our products against a denied parties list prior to shipment. We are also required to comply with the provisions of the FCPA and all other anti-corruption laws, such as UKBA, of all other countries in which we do business, directly or indirectly, including compliance with the anti-bribery prohibitions and the accounting and recordkeeping requirements of this law. Violations of the FCPA or other similar laws could trigger sanctions, including ineligibility for U.S. government insurance and financing, as well as large fines. Failure to comply with the aforementioned regulations could also deter us from selling our products in international jurisdictions, which could have a material adverse effect on our revenue and profitability.
Foreign currency exchange rates may adversely affect our operating results.Competitive and Reputational Risks
We face intense competition from established companies that may have significant advantages over us and our products.
The market for our products is intensely competitive. Certain of our competitors and potential competitors have or may develop greater financial, technological, manufacturing, marketing and personnel resources than us either generally or relative to the product sets they sell in competition to us. Further, there are exposednumerous companies competing with us in various segments of the market for our products, and their products may have advantages over our products in areas such as conformity to a varietyexisting and emerging industry standards, interoperability with other products, management and security capabilities, performance, price, ease of use, scalability, reliability, flexibility, product features and technical support.
Our current and potential competitors have or may develop one or more of the following significant advantages over us in the product areas where they compete with us:
tighter focus on an individual product or product category;
greater financial, technical and marketing resources;
barriers to transition to our products;
higher brand recognition across larger geographic regions;
more comprehensive product features and functionality;
longer-standing cooperative relationships with OEM and end-user customers;
superior customer service capacity and quality;
longer operating history; and
larger customer base.
We cannot provide assurance that we will be able to compete successfully with our current and potential competitors. Such competitors may be able to more quickly develop or adapt to new or emerging technologies and changes in customer requirements or devote greater resources to the development, promotion and sale of their products. Additionally, it is probable that new competitors or new alliances among existing competitors could emerge and rapidly acquire significant market share.
Our dependence on new product development and the rapid technological change that characterizes our industry make us susceptible to loss of market risks, includingshare resulting from competitors’ product introductions and enhancements, service capabilities and similar risks.
Our industry is characterized by rapidly changing technologies, evolving industry standards, frequent new product introductions, short product life cycles in certain instances and rapidly changing customer requirements. The introduction of products and enhancements embodying new technologies that can disrupt one or more markets in which we compete and the effectsemergence of changes in foreign currency exchange ratesnew industry standards or regulations impacting our industry can render existing products obsolete or unmarketable.
Our future success will depend on transactions that are denominated in foreign currencies. Because our financial statements are denominated in U.S. Dollarsability to enhance our existing products, to introduce new products to meet changing customer requirements and approximately 4%emerging technologies, and to demonstrate the performance advantages and cost-effectiveness of our revenue is denominated in a currency other than U.S. Dollars, such as Euros, British Pounds, Yen and Canadian Dollars,products over competing products. Failure by us to modify our revenues and earnings may be adversely impacted if the U.S. dollar strengthens significantly against these foreign currencies.

products to support new alternative technologies or failure
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to achieve widespread customer acceptance of such modified products could cause us to lose market share and cause our revenue to decline. Further, if our competitors offer better service capabilities associated with the implementation and use of their products, our business could be impacted negatively.
We may experience delays in developing and marketing product enhancements or new products that respond to technological change, evolving industry standards or regulations and changing customer requirements. There can be no assurance that we will not experience difficulties that could delay or prevent the successful development, introduction, and marketing of these products or product enhancements, or that our new products and product enhancements will meet the requirements of the marketplace adequately and achieve any significant or sustainable degree of market acceptance in existing or additional markets. In addition, the future introductions or announcements of products by us or one of our competitors embodying new technologies or changes in industry standards or regulations or customer requirements could render our then-existing products obsolete or unmarketable. This risk may become more pronounced as new competitors emerge in markets where we sell our products, especially if these competitors have more resources than us to develop and market new products and technologies and provide related services. There can be no assurance that the introduction or announcement of new product offerings by us or one or more of our competitors will not cause customers to defer their purchase of our existing products, which could cause our revenue to decline.
Our failure to compete successfully in our highly competitive market could result in reduced prices and loss of market share.
The market in which we operate is characterized by rapid technological advances and evolving industry standards. The market can be affected significantly by new product introductions and marketing activities of industry participants. In addition, the amount of competition we face in the marketplace may change and grow as the market for our industry grows and new entrants enter the marketplace. Present and future competitors may be able to identify new markets and develop products more quickly, which are superior to those developed by us. Such competitors may adapt new technologies faster, devote greater resources to research and development, promote products more aggressively and price products more competitively than us. Competition may also intensify, or we may no longer be able to compete effectively in the markets in which we compete.
Strategic Risks
We intend to continue to devote significant resources to our research and development, which, if not successful, could cause a decline in our revenue and harm our business.
We intend to continue to devote significant resources to research and development in the coming years to enhance our existing product offerings and develop additional product offerings. For fiscal 2021, 2020, and 2019, respectively, our research and development expenses were 15.1%, 15.7% and 14.7% of our revenue. If we are unable to enhance existing products and develop new products, applications and services as a result of our research and development efforts, if we encounter delays in deploying these enhanced or new products, applications and services, or if the products, applications and services we enhance or develop are not successful, our business could be harmed. Even if we enhance existing products and develop new products, applications and services that are accepted by our target markets, the net revenue from these products, applications and services may not be sufficient to justify our investment in research and development.
Many of our products, applications and services have been developed through a combination of internally developed technologies and acquired technologies. Our ability to continue to develop products, applications and services could be partially dependent on finding and acquiring new technologies in the marketplace. Even if we identify new technologies that we believe would be complementary to our internally developed technologies, we may not be successful in obtaining those technologies or integrating them effectively with our existing technologies.
Our ability to grow our business is dependent in part on strategic relationships we develop and maintain with third parties as well as our ability to integrate and assure use of our products and services in coordination with the products and services of certain strategic partners in a commercially acceptable manner.
We believe that our ability to increase our sales depends in part on maintaining and strengthening relationships with parties such as telecommunications carriers, systems integrators, enterprise application providers, component providers and other strategic technology companies. Once a relationship is established, we likely will dedicate significant time and resources to it in an effort to advance our business interests and there is no assurance any strategic relationship will generate enough revenue to offset the significant resources we use to advance the relationship. Parties with whom we establish strategic relationships also work with companies that compete with us. We have limited, if any, control as to whether these parties devote adequate resources to promoting, selling, and implementing our products. Further, new or emerging technologies, technological trends or changes in customer requirements may result in certain companies with whom we maintain strategic relationships de-emphasizing their dealings with us or becoming potential competitors in the future. We also have limited, if any, control as to
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other business activities of these parties and we could experience reputational harm because of our association with such parties if they fail to execute on business initiatives, are accused of breaking the law or otherwise suffer reputational harm for other reasons. All of these factors could materially and adversely impact our business and results of operations.
In some cases, we expect the establishment of a strategic relationship with a third party to result in integrations of our products or services with those of other parties. Identifying appropriate parties for these relationships as well as negotiating and documenting business agreements with them requires significant time and resources. We expect these agreements typically to be non-exclusive and not to prohibit the other party from working with our competitors or offering competing services. Once the relationship is established, we may encounter difficulties in combining our products and services in a commercially acceptable manner. We expect this dynamic, where our ability to generate sales is dependent on our products and services interacting with those sold by third parties, may become more common in the future. There can be no guarantee in any particular instance that we will be successful in making our products interact with those of other parties in a commercially acceptable manner and, even if we do, we cannot guarantee that the resulting products and services will be effectively marketed or sold via the relationship.
Our failure to anticipate or manage product transitions effectively could have a material adverse effect on our revenue and profitability.
From time to time, we or our competitors may announce new or enhanced products that may replace or shorten the life cycles of our existing products. Announcements of currently planned or other new or enhanced products may cause customers to defer or stop purchasing our products until these products become available. Furthermore, the introduction of new or enhanced products requires us to manage the transition from older product inventories and ensure that adequate supplies of new or enhanced products can be delivered to meet customer demand. Our failure to anticipate the revenue declines associated with older products or manage transitions from older products effectively could result in inventory obsolescence and also have a material adverse effect on our revenue and profitability.
We are dependent on third parties to manufacture our products which could have adverse impacts on our business if such manufacturers encounter operating restraints or if we do not properly forecast customer demand.
We are reliant on third parties to manufacture our products in countries such as China, Mexico and Thailand. The ability of these manufacturers to provide us with the timely provision of finished products is subject to a number of disruptions beyond their control such as, among others: the availability of components from suppliers, labor shortages caused by the ongoing COVID-19 pandemic, energy shortages such as those recently encountered in China, changes in government regulations or other factors. If we do not properly forecast customer demands for products any lengthening in lead times or disruptions in service could result in lost revenues and adversely impact our business, results of operation, financial condition and prospects.
The loss of key personnel could prevent us from executing our business strategy.
Our business and prospects depend to a significant degree upon the continuing contributions of our executive officers and key technical and other personnel. Competition for such personnel is intense, and in the current environment of large numbers of workers leaving their current employment for new opportunities, there can be no assurance that we will be successful in attracting and retaining qualified personnel. Failure to attract and retain key personnel could result in our failure to execute our business strategy.
Risks Related to Economic and Market Conditions
Our consolidated operating results and financial condition may be adversely impacted by worldwide economic conditions and credit tightening.
If worldwide economic conditions experience a significant downturn, these conditions may make it difficult or impossible for our customers and suppliers to accurately forecast and plan future business activities, which may cause them to slow or suspend spending on products and services. Our customers may find it difficult to gain sufficient credit in a timely manner, which could result in an impairment of their ability to place orders with us or to make timely payments to us for previous purchases. If this occurs, our revenue may be reduced, thereby having a negative impact on our results of operations. In addition, we may be forced to increase our allowance for credit losses and our days sales outstanding may increase, which would have a negative impact on our cash position, liquidity and financial condition. To the extent we incur debt, we may be unable to adhere to financial covenants or to service the debt. We cannot predict either the timing or duration of an economic downturn in the economy, should one occur. Any downturn could have a material adverse impact on our business, results of operations, financial condition and prospects.

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Our gross margins may be subject to decline.
Our gross margins may be subject to declines which could decrease our overall profitability and impact our financial performance adversely. Some of the hardware products we sell are approaching the end of their product life cycles. These mature hardware products have sold historically at higher gross margins than our other product and service offerings. We expect this general trend of declining sales for many of our mature products to continue and the pace of the decline may accelerate. In addition, rising prices for goods and services due to inflation along with ongoing cost pressures in our industry create downward pressure on the prices at which we and other manufacturers can sell hardware products. We have indicated that we would be willing to realize lower levels of gross margins from customers in return for long-term, binding purchase commitments. If this strategy were successful, it could apply downward pressure on our gross margins. While part of our longer term strategy is to sell software applications and IoT solutions such as SmartSense by Digi® and our newly acquired Ventus offerings, which may provide recurring revenues at relatively high gross margins, these types of offerings are still at early stages of adoption by customers and their sales growth is not necessarily predictable or assured. As such, our gross margins may be subject to decline unless we can implement cost reduction initiatives effectively to offset the impact of these factors.
Our revenue may be subject to fluctuations based on the level of significant large project-based purchases.
No single customer has represented more than 10% of our revenue in any of the last three fiscal years. However, many of our customers make significant one-time hardware purchases for large projects that are not repeated. As a result, our revenue may be subject to significant fluctuations based on whether we are able to close significant project based sales opportunities. In addition, in our SmartSense by Digi® business certain customers have outsized deployments relative to other customers. It is possible we will see revenue fluctuations in this business based upon the scale of new deployments in different financial periods. Our Ventus operations could be subject to similar issues with respect to new or potential new customers. Our failure to comply effectively with the requirementscomplete one or a series of applicable environmental legislation and regulationsignificant sales opportunities in a particular fiscal period could have a material adverse effect on our revenue and profitability.for that period.
Production and marketing of products in certain states and countries may subject us to environmental and other regulations. In addition, certain states and countries may pass new regulations requiring our products to meet certain requirements to use environmentally friendly components. The European Union has issued two directives relating to chemical substances in electronic products. The Waste Electrical and Electronic Equipment Directive ("WEEE") makes producers of certain electrical and electronic equipment financially responsible for collection, reuse, recycling, treatment and disposal of equipment placed in the European Union market. The Restrictions of Hazardous Substances Directive ("RoHS") bans the use of certain hazardous materials in electric and electrical equipment which are put on the market in the European Union. In the future, various countries including the United States may adopt further environmental compliance programs. If we fail to comply with these regulations, we may not be able to sell our products in jurisdictions where these regulations apply, which could have a material adverse effect on our revenue and profitability.
Negative conditions in the global credit markets may impair a portion of our investment portfolio.
Our investment portfolio consists of certificates of deposit, commercial paper, money market funds, corporate bonds and government municipal bonds. These marketable securities are classified as available-for-sale and are carried at fair market value. Some of our investments could experience reduced liquidity and could result in an impairment charge should the impairment be considered as other-than-temporary. This loss would be recorded in our consolidated statement of operations,products are sold into mature markets, which could materially adversely impactlimit our consolidated resultsability to continue to generate revenue from these products.
Some of operationsour hardware products are sold into mature markets that are characterized by a trend of declining demand. We have made targeted investments to provide enhanced and financial condition.new products into these mature markets and believe this may mitigate declining demand. However, over the longer term, the overall market for these hardware products is expected to decrease due to the adoption of new technologies. As such, we expect that our revenue from these products will continue to decline over time. As a result, our future prospects depend in part on our ability to acquire or develop and successfully market additional products that address growth markets.
Unanticipated changes in our tax rates could affect our future results.
Our future effective tax rates could be favorably or unfavorably affected by unanticipated changes in the mix of earnings in countries with differing statutory tax rates, changes in the valuation of our deferred tax assets and liabilities, or by changes in tax laws or our interpretation of such laws. In addition, we may be subject to the examination of our income tax returns by the Internal Revenue Service and other U.S. and international tax authorities. We regularly assess the potential outcomes resulting from these examinations to determine the adequacy of our provision for income taxes. There can be no assurance that the outcomes from these examinations will not have an adverse effect on our consolidated operating results and financial condition.
We may have additional tax liabilities.
We are subject to income taxes in the United States and many foreign jurisdictions. Significant judgment is required in determining our worldwide provision for income taxes, including our reserves for uncertain tax positions. In the ordinary course of business, there are many transactions and calculations where the ultimate tax determination is uncertain. We regularly are under audit by tax authorities. Although we believe our tax estimates are reasonable, the final determination of tax audits could be materially different from our historical income tax provisions and accruals. The results of an audit could have a material effect on our consolidated financial position, results of operations, or cash flows in the period or periods for which that determination is made.

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Credit and Liquidity Risks
Failure to comply with the covenants under our credit facility may have a material adverse effect on our ability to access additional capital and/or create an event of default.
On November 1, 2021, Digi entered into a second amended and restated credit agreement consisting of a $350 million term loan B secured loan (the "Term Loan") and a $35 million revolving credit facility (the "Revolving Credit Facility", and together with the Term Loan, the "Loan"). This Loan replaced our syndicated senior secured credit agreement with BMO that was entered into on March 15, 2021 and replaced the remaining balances of our term loan and revolver. The $35 million revolving credit facility, which presently is undrawn, includes a $10 million letter of credit subfacility and $10 million swingline subfacility. Amounts under the Term Loan will be repaid in quarterly installments on the last day of each fiscal quarter, with an annual amortization rate of 1%. The remaining outstanding balance under the Term Loan is due to be repaid in full after seven years.
If we are unable to generate sufficient cash flow or otherwise obtain funds necessary to make required payments on the Loan, we will be in default. We are also required to comply with several financial covenants under the Credit Agreement. Our ability to comply with such financial covenants may be affected by events beyond our control, which could result in a default under the Credit Agreement; such default may have a material adverse effect on our business, financial condition, operating results or cash flows.
The Term Loan contains some affirmative covenants and the Revolving Credit Facility contains customary affirmative and negative covenants, including covenants that restrict the ability of Digi and its subsidiaries to incur additional indebtedness, dispose of significant assets, make certain investments, including any acquisitions other than permitted acquisitions, make certain payments, enter into sale and leaseback transactions, grant liens on its assets or rate management transactions, subject to certain limitations. These restrictions could adversely affect our business.
Negative conditions in the global credit markets may impair a portion of our investment portfolio.
Our investment portfolio may consist of certificates of deposit, commercial paper, money market funds, corporate bonds and government municipal bonds. These marketable securities are classified as available-for-sale and are carried at fair market value. Some of our investments could experience reduced liquidity and could result in an impairment charge should the impairment be considered as other-than-temporary. This loss would be recorded in our consolidated statements of operations, which could materially adversely impact our consolidated results of operations and financial condition.
Technology and Cybersecurity Risks
We are subject to various cybersecurity risks, which are particularly acute in cloud-based technologies that we and other third parties operate that form a part of our solutions. These risks may increase our costs and could damage our brand and reputation.
As we continue to direct a substantial portion of our sales and development efforts toward broader based solutions, such as SmartSense by Digi®, the Digi Remote Manager® and our newly acquired Ventus offerings, we expect to store, convey and potentially process significant amounts of data produced by devices. Further many of our business applications now exist within cloud platforms that are managed by third parties, which also adds risk from breach of third parties.
This data may include confidential or proprietary information, intellectual property or personally identifiable information of our customers or other third parties with whom they do business. It is important for us to maintain solutions and related infrastructure that are perceived by our customers and other parties with whom we do business as providing reasonable levels of reliability and security. Despite available security measures and other precautions, the infrastructure and transmission methods used by our products and services may be vulnerable to interception, attack or other disruptive problems. Continued high-profile data breaches at other companies evidence an external environment that is becoming increasingly hostile to information security. Improper disclosure of data or a perception that our data security is insufficient could harm our reputation, give rise to legal proceedings or subject our company to liability under laws that protect data, which may evolve and expand in scope over time. Any of these factors could result in increased costs and loss of revenue for us.
If a cyberattack or other security incident were to allow unauthorized access to or modification of our customers’ data or our own data, whether due to a failure with our systems or related systems operated by third parties, we could suffer damage to our brand and reputation.
The costs we would incur to address and fix these incidents could significantly increase our expenses. These types of security incidents could also lead to lawsuits, regulatory investigations and increased legal liability, including in some cases contractual costs related to customer notification and fraud monitoring. Further, as the regulatory focus on privacy and data security issues
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continues to increase and worldwide laws and regulations concerning the protection of information become more complex, the potential risks and costs of compliance to our business are expected to intensify.
Our products operate with and are dependent on products and components across a broad ecosystem. If there is a security vulnerability in one of these components, and if there is a security exploit targeting it, we could face increased costs, reduced revenue, liability claims or damage to our reputation or competitive position.
Risks Related to Our Intellectual Property
Our ability to compete could be jeopardized if we are unable to protect our intellectual property rights.
Our ability to compete depends in part on our proprietary rights and technology. Our proprietary rights and technology are protected by a combination of copyrights, patents, trade secrets and trademarks. We enter into confidentiality agreements with our employees, and sometimes with our customers, potential customers and other third parties, and limit access to the distribution of our proprietary information. There can be no assurance that the steps taken by us in this regard will be adequate to prevent the misappropriation of our technology. Our pending patent applications may be denied and any patents, once issued, may be circumvented by our competitors. Furthermore, there can be no assurance that others will not develop technologies that are superior to our technologies. Despite our efforts to protect our proprietary rights, unauthorized parties may attempt to copy aspects of our products or to obtain and use information that we regard as proprietary. In addition, the laws of some foreign countries do not protect our proprietary rights as fully as do the laws of the United States. There can be no assurance that our means of protecting our proprietary rights in the United States or abroad will be adequate or that competing companies will not independently develop similar technologies. Our failure to adequately protect our proprietary rights could have a material adverse effect on our competitive position and our business.
From time to time, we are subject to claims and litigation regarding intellectual property rights or other claims, which could seriously harm us and require us to incur significant costs.
The communications technology industry is characterized by frequent litigation regarding patent and other intellectual property rights. From time to time, we receive notification of a third-party claim that our products infringe intellectual property rights owned by others. Any litigation to determine the validity of third-party infringement claims, whether or not determined in our favor or settled by us, may be costly and divert the efforts and attention of our management and technical personnel from productive tasks. This could have a material adverse effect on our ability to operate our business and service the needs of our customers. There can be no assurance that any infringement claims by third parties, regardless if they have merit, will not materially adversely affect our business, operating results, financial condition or prospects. In the event of an adverse ruling in any such matter, we may be required to pay substantial damages, cease the manufacture, use and sale of infringing products, discontinue the use of certain processes or be required to obtain a license under the intellectual property rights of the third party claiming infringement. There can be no assurance that a license would be available on reasonable terms or at all. Any limitations on our ability to market our products, or delays and costs associated with redesigning our products or payments of license fees to third parties, or any failure by us to develop or license a substitute technology on commercially reasonable terms could have a material adverse effect on our business, operating results and financial condition.
Government and Political Risks
Our inability to obtain the appropriate telecommunications carrier certifications or approvals from governmental regulatory bodies could impede our ability to grow revenue in our wireless products.
The sale of our wireless products in certain geographical markets is sometimes dependent on the ability to gain telecommunications carrier certifications and/or approvals by certain governmental bodies. Failure to obtain these approvals, or delays in receiving the approvals, could impact our ability to enter our targeted markets or to compete effectively or at all in these markets and could have an adverse impact on our business and prospects.
Our failure to comply effectively with the requirements of applicable environmental legislation and regulation could have a material adverse effect on our revenue and profitability.
Production and marketing of products in certain states and countries may subject us to environmental and other regulations. In addition, certain states and countries may pass new regulations requiring our products to meet certain requirements to use environmentally friendly components. The European Union has issued two directives relating to chemical substances in electronic products. The Waste Electrical and Electronic Equipment Directive ("WEEE") makes producers of certain electrical and electronic equipment financially responsible for collection, reuse, recycling, treatment and disposal of equipment placed in the European Union market. The Restrictions of Hazardous Substances Directive ("RoHS") bans the use of certain hazardous
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materials in electric and electrical equipment which are put on the market in the European Union. In the future, various countries including the United States may adopt further environmental compliance programs. If we fail to comply with these regulations, we may not be able to sell our products in jurisdictions where these regulations apply, which could have a material adverse effect on our revenue and profitability.
Risks Related to Our Common Stock
Unsolicited takeover proposals, governance change proposals, proxy contests and resulting litigation may adversely impact our operations, create uncertainty and affect the market price and volatility of our securities.
In fiscal 2017, we received an unsolicited takeover proposal and other companies in our industry have been the target of unsolicited takeover proposals in the past. In the event that a third party, such as a competitor, private equity firm or activist investor makes an unsolicited takeover proposal or proposes to change our governance policies or board of directors, or makes other proposals concerning our ownership structure or operations, our review and consideration of such proposals may be a significant distraction for our management and employees, and could require us to expend significant time and resources. Such proposals may create uncertainty for our employees and this uncertainty may adversely affect our ability to retain key employees, to hire new talent or to complete acquisitions we may desire to make. Similar uncertainty among our customers,

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suppliers and other business partners could cause them to terminate, or not to renew or enter into, arrangements with us. Certain proposals may result in costly proxy contests or litigation that can disrupt our business operations or result in an adverse effect on our operating results. Management and employee distraction related to any such proposals also may adversely impact our ability to conduct our business optimally and pursue our strategic objectives. Such proposals, or their withdrawal, could create uncertainty among investors and potential investors as to our future direction and affect the market price of our common stock without regard to our operational or financial performance.
Certain provisions of the Delaware General Corporation Law and our charter documents have an anti-takeover effect.
There exist certain mechanisms under the Delaware General Corporation Law and our charter documents that may delay, defer or prevent a change of control. For instance, under Delaware law, we are prohibited from engaging in certain business combinations with interested stockholders for a period of three years after the date of the transaction in which the person became an interested stockholder unless certain requirements are met, and majority stockholder approval is required for certain business combination transactions with interested parties.
Our Certificate of Incorporation contains a "fair price" provision requiring majority stockholder approval for certain business combination transactions with interested parties, and this provision may not be changed without the vote of at least 80% of the outstanding shares of our voting stock. Other mechanisms in our charter documents may also delay, defer or prevent a change of control. For instance, our Certificate of Incorporation provides that our Board of Directors has authority to issue series of our preferred stock with such voting rights and other powers as the Board of Directors may determine. Furthermore, we have a classified board of directors, which means that our directors are divided into three classes that are elected to three-year terms on a staggered basis. Since the three-year terms of each class overlap the terms of the other classes of directors, the entire board of directors cannot be replaced in any one year. Under Delaware law, directors serving on a classified board may not be removed by shareholders except for cause. Also, pursuant to the terms of our shareholder rights plan, each outstanding share of common stock has one attached right. The rights will cause substantial dilution of the ownership of a person or group that attempts to acquire us on terms not approved by the Board of Directors and may have the effect of deterring hostile takeover attempts. The effect of these anti-takeover provisions may deter business combination transactions not approved by our Board of Directors, including acquisitions that may offer a premium over the market price to some or all stockholders.
The price of our common stock has been volatile and could continue to fluctuate in the future.
The market price of our common stock, like that of many other high-technology companies, has fluctuated significantly and is likely to continue to fluctuate in the future. During fiscal 2018,2021, the closing price of our common stock on the Nasdaq Global Select Market ranged from $9.45$14.73 to $14.10$25.41 per share. Our closing sale price on November 19, 20182021 was $11.94$23.78 per share. Announcements by us or others regarding the receipt of customer orders, quarterly variations in operating results, departures of key personnel, acquisitions or divestitures, additional equity or debt financings, results of customer field trials, scientific discoveries, technological innovations, litigation, product developments, patent or proprietary rights, government regulation and general market conditions and risks may, for example, have a significant impact on the market price of our common stock.
If our stock price declines over a sustained period of time, or our profits significantly decrease or our acquired businesses do not attain results that were anticipated at the time of acquisition, we may need to recognize an impairment of our goodwill.
The price of our common stock could decline. If such a decline continued over a sustained period of time, we could have an impairment of our goodwill. Our market value is dependent upon certain factors, including continued future growth of our products, services and solutions. If such growth does not materialize or our forecasts are not met (including forecasts
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established at the time of acquisition), our profits could be significantly reduced, and our market value may decline, which could result in an impairment of our goodwill. Goodwill is tested for impairmentAs discussed in other risk factors, there could be circumstances beyond our control, such as impacts from the current COVID-19 pandemic that could exacerbate the conditions that would lead to such an impairment.
Risks Relating to Our Industry
We are dependent on wireless communication networks owned and controlled by others.
Our revenue could decline if we are unable to deliver continued access to digital cellular wireless carriers that we depend on to provide sufficient network capacity, reliability and security to our customers. Our financial condition could be impacted if our wireless carriers increase the prices of their services or suffer operational or technical failures.
Natural disasters could impact our supply chain and customers negatively resulting in an annual basisadverse impact to our revenue and profitability.
Certain of our components and other materials used in producing our products are from regions susceptible to natural disasters beyond our control, such as the COVID-19 pandemic. If we are unable to procure necessary materials, we could experience a disruption to our supply chain that would hinder our ability to produce our products in a timely manner. It also could cause us to seek other sources of June 30,supply which may be more costly or more frequently if eventswhich we may not be able to procure on a timely basis. We also risk damage to any tooling, equipment or circumstances occur whichinventory at the supplier’s facilities. For instance, flooding in October 2011 and a fire in November 2014 disrupted the operations at one of our contract manufacturers in Thailand. In addition, our customers may not follow their normal purchasing patterns or temporarily cease purchasing from us due to impacts to their businesses in the region, creating unexpected fluctuations or decreases in our revenue and profitability. Natural disasters could indicate impairment.have material adverse impacts on our business.
ITEM 1B. UNRESOLVED STAFF COMMENTS


None.


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ITEM 2. PROPERTIES
The following table contains a listing of our significant property locations that are material to us as of September 30, 2018:
2021:
Location of PropertyUse of FacilitySegmentApproximate Square FootageOwnership or Lease Expiration Date
Hopkins, MN
(Corporate headquarters)
Research & development, sales, sales support, marketing and administrationIoT Products & Services59,497January 2032
Eden Prairie, MNManufacturing and warehousingIoT Products & Services58,000Owned
Sandy, UTSales, technical support, research & development, administration, manufacturing and warehousingIoT Products & Services35,466December 2030
Boston, MAResearch & development, sales, sales support and marketingIoT Solutions13,302August 2026
Queensland, AUSResearch & developmentIoT Products & Services12,422November 2023
Mishawaka, INSales, technical support and administrationIoT Solutions7,829August 2026
Ismaning, GermanySales, sales support and administrationIoT Products & Services6,878September 2022
Edison, NJAdministrationIoT Products & Services6,223March 2025
Location of PropertyUse of FacilityApproximate Square FootageOwnership or Lease Expiration Date
Minnetonka, MN
(Corporate headquarters)
Research & development, sales, sales support,
marketing and administration
130,000
Owned
Boston, MAResearch & development, sales, sales support and marketing13,302
March 2026
Eden Prairie, MNManufacturing and warehousing58,000
Owned
Mishawaka, INSales, technical support and administration12,412
April 2023
Tampa, FLSales, sales support, marketing, research & development, technical support and administration6,108IoT Products & Services
3,609March 2020August 2025
Waltham, MAResearch & development, sales and sales support4,249
October 2020
Rochester, MNEngineering services3,090
September 2021
Lindon, UTSales, technical support, research & development and administration11,986
December 2020
Brisbane, AustraliaSales, sales support, marketing, research & development, technical support and administration3,348
November 2021
St. Catharines, Ontario, CanadaSales and technical support1,179
June 2019
Hong Kong, ChinaSales, marketing and administration1,656
April 2019
Beijing, ChinaSales, marketing and administration1,617
October 2019
Shanghai, ChinaSales, marketing and administration1,991
May 2019
Ismaning, GermanySales, sales support and administration6,878
September 2022
Logrono, SpainResearch & development and administration3,229
January 2020
Tokyo, JapanSales1,371
Perpetual
SingaporeSales, marketing and administration3,498
April 2019
In addition to the above locations, we perform sales activities inhave various other locations in Europethroughout the world that are not deemed to be principal locations and are not listed above. In October 2018, we sold our Minnetonka, Minnesota headquarters and signed a lease for a new headquarters in Hopkins, Minnesota for 59,497 square feet which expires in January 2032. This new headquarters is located approximately three miles from our current headquarters (see Note 18 to our Consolidated Financial Statements).material.
ITEM 3. LEGAL PROCEEDINGS
In the normal course of business, we are subject to various claims and litigation, which may include, but are not limited to, patent infringement and intellectual property claims. While we are unable to predict the outcome of any potential claims or litigation due to the inherent unpredictability of these matters, we believe that it is possible that we could, in the future, incur judgments or enter into settlements of claims that could have a material adverse effect on our operations in any particular period. See Note 16 to the consolidated financial statements included in this annual report for additional information relating to legal matters.
ITEM 4. MINE SAFETY DISCLOSURES

None.


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PART II.
ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
Stock Listing
Our common stock trades under the symbol DGII on the Nasdaq Global Select Market tier of Thethe Nasdaq Stock Market LLC. On November 15, 201819, 2021 there were 117107 stockholders of record.
Dividend Policy
We have never paid cash dividends on our common stock. Our Board of Directors presently intends to retain all earnings for use in our business except for periodic stock repurchases, and does not anticipate paying cash dividends in the foreseeable future.
Issuer Repurchases of Equity Securities
On April 24, 2018, our Board of Directors authorized a new program to repurchase up to $20.0 million of our common stock primarily to return capital to shareholders. This repurchase authorization began on May 23, 2018 and expires on November 23, 2018. Shares repurchased under the new program may be made through open market and privately negotiated transactions from time to time and in amounts that management deems appropriate. The amount and timing of share repurchases depends upon market conditions and other corporate considerations.
The following table presents the information with respect to purchases made by or on behalf of Digi International Inc. or any "affiliated purchaser"“affiliated purchaser” (as defined in Rule 10b-18(a)(3) under the Securities Exchange Act of 1934), of our common stock during the fourth quarter of fiscal 2018:2020:
PeriodTotal Number of Shares Purchased (1)Average Price Paid per ShareTotal Number of Shares Purchased as Part of a Publicly Announced ProgramMaximum Dollar Value of Shares that May Yet Be Purchased Under the Program
July 1, 2021 - July 31, 2021— $— — $— 
August 1, 2021 - August 31, 20216,679 $20.18 — $— 
September 1, 2021 - September 30, 2021— $— — $— 
Total6,679$20.18 — $— 
(1)    All shares reported were forfeited by employees in connection with the satisfaction of tax withholding obligations related to the vesting of restricted stock units.

22
Period Total Number of Shares Purchased (1) Average Price Paid per Share Total Number of Shares Purchased as Part of a Publicly Announced Program Maximum Dollar Value of Shares that May Yet Be Purchased Under the Program
July 1, 2018 - July 31, 2018 
 
 
 $20,000,000.00
August 1, 2018 - August 31, 2018 1,286
 $13.42 
 $20,000,000.00
September 1, 2018 - September 30, 2018 
 
 
 $20,000,000.00
Total 1,286
 $13.42 
 $20,000,000.00
(1)All shares reported were forfeited by employees in connection with the satisfaction of tax withholding obligations related to the vesting of restricted stock units.

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ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES (CONTINUED)
Performance Evaluation
The graph below compares the total cumulative stockholders’ return on our Common Stockcommon stock for the period from the close of the Nasdaq Stock Market - U.S. Companies on September 30, 20132016 to September 28, 2018,30, 2021, the last day of fiscal 2018,2021, with the total cumulative return for the Nasdaq U.S. Benchmark TR Index (the U.S."U.S. Benchmark Index)Index") and the Nasdaq Telecommunications Index (the Peer Index)"Peer Index") over the same period. We have determined that our line of business is mostly comparable to those companies in the Peer Index. The index level for the graph and table was set to $100 on September 30, 2013,2016, for our Common Stock,common stock, the U.S. Benchmark Index and the Peer Index and assumes the reinvestment of all dividends.
chart-a320732f316a57e1acd.jpgdgii-20210930_g2.jpg
FY16FY17FY18FY19FY20FY21
Digi International Inc.$100.00 $92.98 $117.98 $119.47 $137.11 $184.82 
Nasdaq U.S. Benchmark TR Index$100.00 $118.72 $139.84 $144.00 $166.26 $219.50 
Nasdaq Telecommunications Index$100.00 $101.17 $104.31 $119.45 $123.26 $135.83 
23
  FY13 FY14 FY15 FY16 FY17 FY18
Digi International Inc. $100.00
 $75.08
 $118.02
 $114.11
 $106.11
 $134.63
Nasdaq U.S. Benchmark TR Index $100.00
 $117.85
 $117.02
 $134.84
 $160.08
 $188.56
Nasdaq Telecommunications Index $100.00
 $113.35
 $105.27
 $132.69
 $134.23
 $138.41

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ITEM 6. SELECTED FINANCIAL DATA
(in thousands, except per common share data amounts and number of employees)
For Fiscal Years Ended September 30,20212020201920182017
Revenue$308,632 $279,271 $254,203 $226,893 $181,340 
Gross profit$166,657 $143,972 $119,035 $109,054 $87,233 
Sales and marketing61,909 52,761 45,801 44,517 33,955 
Research and development46,623 43,765 37,564 33,178 28,566 
General and administrative46,602 36,012 25,685 28,276 13,331 
Restructuring charges (reversals)995 117 (87)301 2,515 
Operating income10,528 11,317 10,072 2,782 8,866 
Total other (expense) income, net(1,529)(3,854)1,073 468 684 
Income before income taxes8,999 7,463 11,145 3,250 9,550 
Income tax (benefit) expense (1)(1,367)(948)1,187 1,619 147 
Net income10,366 8,411 9,958 1,631 9,403 
Basic net income per common share:$0.32 $0.29 $0.36 $0.06 $0.36 
Diluted net income per common share:$0.31 $0.28 $0.35 $0.06 $0.35 
Balance sheet data as of September 30,
Working capital (current assets less current liabilities)$187,717 $108,828 $148,089 $126,473 $155,911 
Total assets$619,531 $528,682 $398,698 $372,146 $345,696 
Long-term debt, less current portion$45,799 $58,980 $— $— $— 
Stockholders' equity$472,517 $371,500 $348,978 $330,493 $319,029 
Book value per common share (stockholders' equity divided by outstanding shares)$13.79 $12.74 $12.36 $12.05 $12.01 
Number of employees as of September 30659 656 543 516 514 
(1)In fiscal 2021, we recorded discrete net tax benefits of $0.5 million, in fiscal 2020, we recorded discrete net tax benefits of $1.2 million and in fiscal 2019 we recorded discrete net tax expense of $0.5 million (see Note 12 to our consolidated financial statements). In fiscal 2018, we recorded net tax benefits of $1.5 million, primarily related to the enactment of the Tax Cuts & Jobs Act. In fiscal 2017, we recorded net tax benefits of $1.0 million primarily from the reversal of tax reserves due to the expiration of statute of limitations from U.S. and foreign tax jurisdictions.
(2)Earnings per share are calculated by line item and may not add due to the use of rounded amounts.

24
For Fiscal Years Ended September 30,2018 2017 2016 2015 2014
Revenue$228,366
 $181,634
 $203,005
 $203,847
 $183,173
Gross profit$108,883
 $87,174
 $99,680
 $97,121
 $90,377
Sales and marketing44,517
 33,955
 33,847
 37,574
 38,751
Research and development33,178
 28,566
 30,955
 29,949
 28,912
General and administrative28,565
 13,331
 17,026
 18,306
 18,244
Restructuring charges, net301
 2,515
 747
 403
 81
Operating income2,322
 8,807
 17,105
 10,889
 4,389
Total other income (expense), net (1)468
 684
 (415) 2,228
 672
Income before income taxes2,790
 9,491
 16,690
 13,117
��5,061
Income tax provision (2)1,487
 125
 3,212
 3,684
 568
Income from continuing operations1,303
 9,366
 13,478
 9,433
 4,493
Income (loss) from discontinued operations, after income taxes
 
 3,230
 (2,845) (2,742)
Net income$1,303
 $9,366
 $16,708
 $6,588
 $1,751
          
Basic net income (loss) per common share:         
Continuing operations$0.05
 $0.35
 $0.52
 $0.38
 $0.18
Discontinued operations$
 $
 $0.13
 $(0.12) $(0.11)
Net income (3)$0.05
 $0.35
 $0.65
 $0.27
 $0.07
Diluted net income (loss) per common share:         
Continuing operations$0.05
 $0.35
 $0.51
 $0.37
 $0.17
Discontinued operations$
 $
 $0.12
 $(0.11) $(0.11)
Net income (3)$0.05
 $0.35
 $0.64
 $0.26
 $0.07
          
Balance sheet data as of September 30,         
Working capital (current assets less current liabilities)$128,069
 $156,380
 $171,837
 $136,996
 $125,927
Total assets$371,125
 $345,189
 $336,166
 $300,360
 $290,459
Stockholders' equity$330,280
 $319,144
 $300,029
 $274,938
 $265,298
Book value per common share (stockholders' equity divided by outstanding shares)$12.04
 $12.01
 $11.52
 $10.98
 $10.88
Number of employees as of September 30516
 514
 515
 515
 571

(1)Included in total other income (expense), net for fiscal 2015 is a $1.4 million gain from the settlement of a property and casualty insurance claim related to the replacement of our capital equipment destroyed in the fire at our subcontract manufacturer's location in Thailand.
(2)In fiscal 2018, we recorded discrete net tax expenses of $1.5 million and in fiscal 2017 and 2016, we recorded discrete net tax benefits of $1.0 million and $1.5 million, respectively (see Note 11 to our Consolidated Financial Statements). In fiscal 2015, we recorded net tax benefits of $0.8 million resulting from the reinstatement of the research and development tax credit for calendar year 2014, reversal of tax reserves due to the expiration of statute of limitations from U.S. and foreign tax jurisdictions and reversal of tax reserves due to the resolution of tax audits. In fiscal 2014, we recorded $1.5 million related to the re-measurement and reversal of certain income tax reserves as a result of a federal income tax audit of fiscal 2012, the reassessment of state research and development tax credits and the release of income tax reserves due to the expiration of statute of limitations from U.S. and foreign tax jurisdictions.
(3)Earnings per share are calculated by line item and may not add due to the use of rounded amounts.


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ITEM 7. MANAGEMENT’SMANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Our management’s discussion and analysis should be read in conjunction with our consolidated financial statements and other information in this Annual Report on Form 10-K.
We have omitted discussion of the earliest of the three years covered by our consolidated financial statements presented in this report because that disclosure was already included in our Annual Report on Form 10-K for fiscal 2020, filed with the SEC on November 25, 2020. You are encouraged to reference Part II, Item 7, within that report, for a discussion of our financial condition and result of operations for fiscal year ended September 30, 2018.2019 compared to fiscal 2020.
FORWARD-LOOKING STATEMENTS

This Annual Reportdiscussion contains certain statements that are "forward-looking statements" as that term is defined under“forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, and within the meaning1995. All statements, other than statements of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended.
historical fact are forward-looking statements. Words such as "assume," "believe," "anticipate," "intend," "estimate," "target," "may," "will," "expect," "plan," "potential," "project," "should," or "continue" or the negative thereof or other expressions, which are predictions of or indicate future events and trends and which do not relate to historical matters, identify forward-looking statements. Among other items, these statements relate to expectations of the business environment in which the companyDigi operates, projections of future performance, perceived marketplace opportunities and statements regarding our mission and vision. Such statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions, includingassumptions. Among others, these include risks related to the ongoing COVID-19 pandemic and efforts to mitigate the same, risks related to the global economic downturn that commenced during the COVID-19 pandemic and the ability of companies like us to operate a global business in such conditions, the impacts of the present global supply chain and transportation difficulties affecting business globally, the highly competitive market in which our company operates, rapid changes in technologies that may displace products sold by us, declining demand for and prices of networking products, our reliance on distributors and other third parties to sell our products, the potential for significant purchase orders to be canceled or changed, delays in product development efforts, uncertainty in user acceptance of our products, the ability to integrate our products and services with those of other parties in a commercially accepted manner, potential liabilities that can arise if any of our products have design or manufacturing defects, our ability to defend or settle satisfactorily any litigation, uncertainty in global economic conditions and economic conditions within particular regions of the world which could negatively affect product demand and the financial solvency of customers and suppliers, the impact of natural disasters and other events beyond our control that could negatively impact our supply chain and customers, potential unintended consequences associated with restructuring, reorganizations or other similar business initiatives that may impact our ability to retain important employees or otherwise impact our operations in unintended and adverse ways, the ability to achieve the anticipated benefits and synergies associated with acquisitions or divestitures and changes in our level of revenue or profitability which can fluctuate for many reasons beyond our control.
These and other risks, uncertainties and assumptions identified from time to time in our filings with the United States Securities and Exchange Commission, including without limitation, those describedset forth in Item 1A, Risk Factors, of this Annual Report on Form 10-K and subsequent other quarterly reports offilings on Form 10-Q and other filings, could cause our futureactual results to differ materially from those expressed in any forward-looking statements made by us or on our behalf. Many of such factors are beyond our ability to control or predict. These forward-looking statements speak only as of the date for which they are made. We disclaim any intent or obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise.
PRESENTATION OF NON-GAAP FINANCIAL MEASURES
This report includes adjusted net income, adjusted net income per diluted share and adjusted earnings before interest, taxes and amortization ("Adjusted EBITDA,EBITDA"), each of which is a non-GAAP financial measure. We understand that there are material limitations on the use of non-GAAP measures.
Non-GAAP financial measures are not substitutes for GAAP financial measures such as net income, for the purpose of analyzing financial performance. The disclosure of these measures does not reflect all charges and gains that were actually recognized by the company. Non-GAAP financialDigi. These non-GAAP measures are not prepared in accordance with, or, an alternative for measures prepared in accordance with generally accepted accounting principlesGAAP and may be different from non-GAAP financial measures used by other companies.companies or presented by us in prior reports. In addition, these non-GAAP financial measures are not based on any comprehensive set of accounting rules or principles. We believe that non-GAAP financial measures have limitations in that they do not reflect all of the amounts associated with our results of operations as determined in accordance with GAAP and thatGAAP. We believe these measures should only be used to evaluate our results of operations in conjunction with the corresponding GAAP financial measures. Additionally, we understand that Adjusted EBITDA does not reflect our cash expenditures, the cash requirements for the replacement of depreciated and amortized assets, or changes in or cash requirements for our working capital needs.
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We believe that providing historical and adjusted net income and adjusted net income per diluted share, respectively, exclusive of such items as reversals of tax reserves, discrete tax benefits, restructuring charges and reversals, intangible amortization, stock-based compensation, other non-operating income/expense, adjustments to estimates of contingent consideration, acquisition-related expenses and interest expense related to acquisition permits investors to compare results with prior periods that did not include these items. Management uses the aforementioned non-GAAP measures to monitor and evaluate ongoing operating results and trends and to gain an understanding of our comparative operating performance. In addition, certain of our stockholders have expressed an interest in seeing financial performance measures exclusive of the impact of these matters, which while important, are not central to the core operations of our business. Management believes that Adjusted EBITDA, defined as EBITDA adjusted for stock-based compensation expense, acquisition-related expenses, restructuring charges and reversals and changes in fair value of contingent consideration is useful to investors to evaluate our core operating results and financial performance because it excludes items that are significant non-cash or non-recurring expenses reflected in the consolidated statements of operations. We believe that the presentation of Adjusted EBITDA as a percentage of revenue is useful because it provides a reliable and consistent approach to measuring our performance from year to year and in assessing our performance against that of other companies. We believe this information helps compare operating results and corporate performance exclusive of the impact of our capital structure and the method by which assets were acquired.
OVERVIEW
We are a leading global provider of business and mission-critical IoT connectivity products, services and solutions. Our business is comprised of two reporting segments: IoT Products & Services and IoT Solutions.
In fiscal 2021, our key operating objectives included:
continued growth of our SmartSense by Digi® business that is the base of our IoT Solutions segment;
delivering growth within our IoT Products & Services segment through new product introductions; and
identification of strategic growth initiatives through acquisition.
During the course of fiscal 2021, the supply chain difficulties presently impacting businesses globally began to affect our business significantly. We devoted significant time and resources towards mitigating these impacts during the fiscal year.
Below is a summary of our fiscal 2021 results:
Consolidated revenue was $308.6 million, an increase of 11% over fiscal 2020. This increase was driven by incremental revenue from console servers, embedded products, subscription services and hardware installations.
Consolidated gross profit was $166.7 million, an increase of 16% over fiscal 2020. This increase was driven by increased revenue and incremental gross profit from Console Server and favorable changes in customer and product mix.
Consolidated operating income was $10.5 million, compared to $11.3 million for fiscal 2020, a decrease of 7%.
Net income was $10.4 million, compared to net income of $8.4 million for fiscal 2020, an increase of 23%.
Diluted earnings per share was $0.31, compared to $0.28, an increase of 11%.
Adjusted EBITDA is usedwas $48.3 million, or, 15.6% of revenue, compared to $40.2 million or 14.4% of revenue in fiscal 2020.
Adjusted net income and adjusted net income per share was $36.1 million, or $1.08 per diluted share, compared to $29.0 million, or $0.98 per diluted share, an increase of 10%.
The acquisition of Haxiot and Ctek were completed and Ventus was confirmed as an internal metricactionable acquisition target in fiscal 2021. We completed the acquisition of Ventus in the first quarter of 2022.
Key trends regarding our existing business
The following trends affected our financial performance in fiscal 2021 and 2020, and we expect these trends will continue to impact our results in the future:
We believe the market for executive compensation, as well as incentive compensationIoT products and related services is in the midst of a long-term expansion. We believe our IoT Products & Services business is positioned for the broader employee base,modest revenue and it is monitored quarterly for these purposes.

profitability growth and that our IoT Solutions
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OVERVIEW
We are a leading global provider of business is positioned for more significant revenue growth given the large total addressable market for condition monitoring and mission-critical and Internet-of-Things ("IoT") connectivity products, services and solutions. We determined that we have two reportable operating segments under applicable accounting standards:
IoT Products & Services (formerly "M2M") segment; and
IoT Solutions (formerly "Solutions") segment.
Our IoT Products & Services segment consists primarily of distinct communications products and communication product development services. Among other things, these products and services help our customers create next-generation connected products and deploy and manage critical communications infrastructures in demanding environments with high levels of security and reliability. This segment creates secure, easy-to-implement embedded solutions and services to help customers build IoT connectivity. It also deploys ready-to-use, complete box solutions to connect remote equipment, including products from our January 2018 acquisition of Accelerated. The IoT Products & Services segment also offers dedicated professional services for the design of specialized wireless communications products for customers. Finally, this segment offers managed cloudasset tracking services that enable customersis in earlier stages of adoption.
As recurring revenue from subscription and cloud monitoring services becomes a greater portion of our overall revenue, we expect gross margins to capture and manage data from devices they connect to networks. Our IoT products and services are used by a wide range of businesses and institutions.
All ofincrease as the revenue we report in our consolidated financial statements as product revenue is derived from products included in this segment. These products include our cellular routers and gateways, radio frequency (“RF”), embedded and network products. Our cellular product category includes our cellular routers and all gateways. Our RF product category includes our XBee® modules as well as other RF Solutions.  Our Embedded product category includes Digi Connect® and Rabbit® embedded systems on module and single board computers.  Our network product category, which has the highest concentration of mature products, includes console and serial servers and USB connected products. Revenues we report as services and solutions revenue in our consolidated financial statements from this segment include Digi Wireless Design Services, Digi Remote Manager® and Digi Support Services we provide for our products.
Our IoT Solutions segment offers wireless temperature and other condition-based monitoring services as well as employee task management services. These solutions are focused on three primary vertical markets: healthcare (including retail pharmacies), food service and transportation/logistics. The solutions are marketed as SmartSense by Digi, formerly Digi Smart Solutions. We have formed, expanded and enhanced the IoT Solutions segment through four acquisitions. These include: the October 2015 acquisition of Bluenica, the November 2016 acquisition of FreshTemp®, the January 2017 acquisition of SMART Temps® and the October 2017 acquisition of TempAlert. All revenues from this segment are reported in our consolidated financial statements as services and solutions revenue as customers subscribe for ongoing monitoring services that are enabled by the deployment of hardware and related software. For further detail on segment performance, see Segment Results of Operations section of the management discussion and analysis.
We utilize many financial, operational, and other metrics to evaluate our financial condition and financial performance. Below we highlight the fiscal 2018 metrics that we feel are most important in these evaluations:
Revenue was $228.4 Million. Our revenue increased by $46.7 million, or 25.7%, compared to fiscal 2017. This increase was due to an increase in hardware product revenue of $24.6 million and an increase in services and solutions revenue of $22.1 million. In fiscal 2018, hardware product revenue included $22.2 million of incremental revenue from our acquisition of Acceleratedsubscriptions is not offset at the same rate as expected increases in January 2018 and services and solutions revenue included $17.0 million of incremental revenue from our acquisition of TempAlert in October 2017 (see Note 2 to our Consolidated Financial Statements).
costs associated with implementing new subscribers.
Gross Margin was 47.7%.  Our gross margin decreased as a percentage of revenue to 47.7% in fiscal 2018 from 48.0% in fiscal 2017.
Income from Continuing Operations was $1.3 Million and Earnings Per Diluted Share from Continuing Operations were $0.05. Our income from continuing operations decreased by $8.1 million, or 86.1%, compared to fiscal 2017. Earnings per diluted share from continuing operations were $0.05 in fiscal 2018, compared to $0.35 in fiscal 2017.
Adjusted Earnings Before Interest, Taxes, Depreciation and Amortization ("Adjusted EBITDA") from Continuing Operations was $22.5 Million. Our Adjusted EBITDA from continuing operations was $22.5 million, or 9.8% of revenue, in fiscal 2018, compared to $23.5 million, or 12.9% of revenue, in fiscal 2017. Below is a table reconciling income from continuing operations to Adjusted EBITDA from continuing operations (in thousands):

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  Year ended September 30,
  2018 2017
    % of total revenue   % of total revenue
Total revenue $228,366
 100.0 % $181,634
 100.0 %
Income from continuing operations $1,303
 0.5 % $9,366
 5.2 %
Interest income, net (420) (0.2) (608) (0.3)
Income tax provision 1,487
 0.7
 125
 0.1
Depreciation and amortization 12,270
 5.4
 5,497
 3.0
Stock-based compensation 4,854
 2.1
 4,659
 2.6
Restructuring charges, net 301
 0.1
 2,515
 1.4
Acquisition expense 2,670
 1.2
 1,962
 1.1
Earnings from continuing operations before interest, taxes, depreciation and amortization $22,465
 9.8 % $23,516
 12.9 %
Balance Sheet current ratio was 4.7 to 1 at September 30, 2018. Our current ratio was 9.7 to 1 at September 30, 2017. This reduction of our current ratio was the result of cash expenditures in fiscal 2018 of $56.3 million for the acquisitions of TempAlert in October 2017 and Accelerated in January 2018.
We accomplished a number of key initiatives in fiscal 2018 and also face challenges relative to our business.
Accomplishments
Our hardware product revenue grew sequentially and year over year as we successfully introduced and grew revenue from new products, most notably from new cellular and RF products. We believe the success of these new product introductions is indicative of better alignment among the sales, product management and engineering functions of our organization regarding new product development and we are hopeful this better alignment will generally cause a higher success rate for new product introductions in the future.
We completed two acquisitions in fiscal 2018, for a total cash expenditure of $57.1 million (excluding cash acquired of $0.8 million). We completed the acquisition of TempAlert in October 2017 and Accelerated in January 2018 (see Note 2 to the Consolidated Financial Statements).
Our service and solutions revenue increased 146.2% during fiscal 2018 compared to fiscal 2017. The increase was primarily driven by the growth of our SmartSense by Digi business. Services and solutions revenue includes $17.0 million of incremental revenue from the acquisition of TempAlert in October 2017. We now serve over 54,000 customer sites for many leading brands in the following vertical markets: healthcare (including retail pharmacies), food service and transportation/logistics. To date we have experienced almost no customer churn. Subsequent to end of fiscal 2018, one customer representing about 3,000 sites in the transportation sector, decided to terminate their relationship with this business. However, we are currently in the process of, and have had success, with negotiating direct agreements with impacted end-users to continue their monitoring services. We also had increases to our Digi Wireless Design Services and Digi Remote Manager® platform.
During fiscal 2018, we significantly reduced the number of hardware product stock keeping units (SKUs) we produce as over time we had developed many SKUs that were customized for particular customers and not subject to high volume sales. This move to reduce available SKUs is intended to simplify our operations, improve our ability to manage inventory effectively, improve channel stocking strategies and control costs. SKUs have been reduced to just under 1,000 at September 30, 2018.
In the third quarter of fiscal 2018, we announced a restructuring of our manufacturing operations in our Eden Prairie, Minnesota facility to existing contract manufacture suppliers. This move is expected to reduce our operating expenses and better position our employees to drive positive results in our operations through increased collaboration, however, this is taking longer than anticipated. This move further leverages the manufacturing strength of our vendors and further allows us to focus on new product introductions. The move to outsource falls in line with industry practices. The current facility will continue to house the operations team, which will support contract manufacturers as well as oversee the planning and procurement of finished goods and product fulfillment, logistics and quality.  

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Challenges
We have experienced some supply chain constraints, in particular, access to raw materials, due to availability in the market. This has led to longer lead times and may impact our reputation for high service levels.
In our SmartSense by Digi business, we experience longer sales cycles in the food service vertical.
While we are focusing on growing revenues in our SmartSense by Digi business, we are also trying to take steps to enhance the ability of this business to scale via operational enhancements. In particular we are focused on improving processes to onboard new customers in less time and to integrate different legacy software platforms from our four completed acquisitions related to this business into a single platform.

CONSOLIDATED RESULTS OF OPERATIONS
The following table sets forth selected information derived from our Consolidated Statementsconsolidated statements of Operations,operations, expressed in dollars and as a percentage of revenue and as a percentage of change from year-to-year for the years indicated.indicated:
Year ended September 30,% Increase (decrease)
202120202021 compared to 2020
Revenue100.0 100.0 — 
Cost of sales46.0 48.4 (2.4)
Gross profit54.0 51.6 2.4 
Operating expenses50.6 47.5 3.1 
Operating income3.4 4.1 (0.7)
Other (expense) income, net(0.5)(1.4)0.9 
Income before income taxes2.9 2.7 0.2 
Income tax (benefit) expense(0.5)(0.3)(0.2)
Net income3.4 %3.0 %0.4 
  Year ended September 30, % Increase (decrease)
($ in thousands) 2018 2017 2016 2018 compared to 2017 2017 compared to 2016
Revenue:                
Hardware product $191,050
 83.7% $166,480
 91.7 % $196,101
 96.6 % 14.8 % (15.1)%
Services and solutions 37,316
 16.3
 15,154
 8.3
 6,904
 3.4
 146.2
 119.5
Total revenue 228,366
 100.0
 181,634
 100.0
 203,005
 100.0
 25.7
 (10.5)
Cost of sales:                
Cost of hardware product 96,332
 42.2
 85,369
 47.0
 97,776
 48.2
 12.8
 (12.7)
Cost of services and solutions 20,280
 8.9
 7,647
 4.2
 4,662
 2.3
 165.2
 64.0
Amortization 2,871
 1.2
 1,444
 0.8
 887
 0.4
 98.8
 62.8
Total cost of sales 119,483
 52.3
 94,460
 52.0

103,325
 50.9
 26.5
 (8.6)
Gross profit 108,883
 47.7
 87,174
 48.0

99,680
 49.1
 24.9
 (12.5)
Operating expenses:                
Sales and marketing 44,517
 19.5
 33,955
 18.7
 33,847
 16.7
 31.1
 0.3
Research and development 33,178
 14.6
 28,566
 15.7
 30,955
 15.2
 16.1
 (7.7)
General and administrative 28,565
 12.5
 13,331
 7.4
 17,026
 8.4
 114.3
 (21.7)
Restructuring charges, net 301
 0.1
 2,515
 1.4
 747
 0.4
 (88.0) 236.7
Total operating expenses 106,561
 46.7
 78,367
 43.2

82,575
 40.7
 36.0
 (5.1)
Operating income 2,322
 1.0
 8,807
 4.8

17,105
 8.4
 (73.6) (48.5)
Other income (expense), net 468
 0.2
 684
 0.4

(415) (0.2) (31.6) (264.8)
Income from continuing operations, before income taxes 2,790
 1.2
 9,491
 5.2

16,690
 8.2
 (70.6) (43.1)
Income tax provision 1,487
 0.6
 125
 

3,212
 1.6
 1,089.6
 (96.1)
Income from continuing operations 1,303
 0.6
 9,366
 5.2

13,478
 6.6
 (86.1) (30.5)
Income from discontinued operations, after income taxes 
 
 
 
 3,230
 1.6
 N/M
 100.0
Net income $1,303
 0.6% $9,366
 5.2 % $16,708
 8.2 % (86.1)% (43.9)%

REVENUE
Hardware
Year ended September 30,
($ in thousands)20212020% Increase (decrease)
Segment:
IoT Products & Services$264,173 85.6 %$249,530 89.4 %5.9 
IoT Solutions44,459 14.4 29,741 10.6 49.5 
Total revenue$308,632 100.0 %$279,271 100.0 %10.5 

The 5.9% increase in IoT Products
2018 Compared to 2017

Hardware product & Services revenue increased $24.6 million, or 14.8%, in fiscal 20182021 from fiscal 2020 primarily was the result of:
increased sales of our console servers and embedded products.
This increase was partially was offset by:
decreased sales of our cellular routers in the government transit sector primarily related to an existing customer in the prior year that was not repeated this year.
The 49.5% increase in IoT Solutions revenue in fiscal 2021 from fiscal 2020 primarily was the result of:
new hardware installations with new and existing customers; and
increased in recurring revenue from subscription and cloud monitoring services as we served nearly 81,000 sites at September 30, 2021 compared to fiscal 2017. This increase included $22.2 million of incremental revenue from our acquisition of Accelerated in January 2018 (see Note 2 to our Consolidated Financial Statements).just over 70,000 sites at September 30, 2020.



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COST OF GOODS SOLD AND GROSS PROFIT
We also experienced: larger salesBelow are our segments' cost of terminal servers to certain customersgoods sold and gross profit as a percentage of their respective total revenue:
Year ended September 30,Basis point increase (decrease)
($ in thousands)20212020
Cost of Goods Sold
IoT Products & Services$119,701 45.3 %$120,181 48.2 %(290)
IoT Solutions22,274 50.1 %15,118 50.8 %(70)
Total cost of goods sold$141,975 46.0 %$135,299 48.4 %(240)

Year ended September 30,Basis point increase (decrease)
($ in thousands)20212020
Gross Profit
IoT Products & Services$144,472 54.7 %$129,349 51.8 %290 
IoT Solutions22,185 49.9 %14,623 49.2 %70 
Total gross profit$166,657 54.0 %$143,972 51.6 %240 
The 290 basis point increase in IoT Products & Services gross profit primarily inwas the North America region; larger sales of RF products in the North America, EMEAresult of:
incremental gross profit; and Asia regions as we continue to win designs
favorable product and build pipeline forcustomer mix within and among our cellular Digi XBee® introduced inrouter, embedded and infrastructure management products.
These increases were partially was offset by:
increased material and overhead expenses associated with the prior fiscal year; increased salesproduction and distribution of embedded modules revenueour products as a result of large project-based deals to certain customers in the EMEA and Asia regions as the ConnectCore® 6UL sales increased based upon an expanded pipeline.global supply chain challenges.

These revenue increases were partially offset by decreases in sales of industrial cellular and USB connected products in North America region. In addition, we had decreases in sales of certain embedded products in the EMEA and APAC regions, as we had large sales to significant customers in the prior fiscal year. These particular embedded products are in the mature portion of their product life cycle and we believe these declines are likely to continue.
2017 Compared to 2016
Hardware product revenue decreased by $29.6 million, or 15.1%, in fiscal 2017 as compared to fiscal 2016. This was primarily driven by a decrease in sales of terminal servers as we had significant sales to a large customer that bought numerous products in fiscal 2016. Terminal servers are in the mature phase of their product life cycle, and we believe future revenue is likely to continue to decline.
We also experienced a decrease in RF products revenue as we had larger sales to certain customers in the prior fiscal year in our Latin America and North America regions in fiscal 2016. RF products can fluctuate from period to period because of large customer projects. We are encouraged by the design wins and building pipeline for our new cellular Digi XBee®, first released in March 2017. We are continuing to design additional features and functionality into this product. The product is an embedded module that speeds product introduction and lowers development and certification costs for our customers.
In addition, we had a decline in embedded modules revenue particularly in the North American and EMEA regions, as there were significant customers moving their products to production in the prior fiscal year. In April 2017, we released our new ConnectCore® 6UL product. The ConnectCore® 6UL is a power efficient, low cost and small industrial System-on-Module (SOM). We are encouraged by the design wins and building pipeline and expect this product to begin converting to revenues when production volumes contribute in fiscal 2018. We also experienced a decline in sales of Rabbit® branded products.
Cellular routers and gateway product revenue decreased year over year primarily due to a decrease in our transport revenue. Cellular router and gateway revenue is substantially driven by large awards-based customer projects and is subject to revenue fluctuations from quarter to quarter, based on when the awarded projects are deployed. We also experienced a decline in device server revenue, partially offset by an70 basis point increase in USB connected products revenue.IoT Solutions gross profit primarily was the result of:
Services and Solutions
2018 Compared to 2017
Services and solution revenue for fiscal 2018 was $37.3 million compared to $15.2 million in the prior fiscal year, an increase of $22.1 million, or 146.2%. Revenue from SmartSense by Digiincreased $19.5 million and includes $17.0 million of incrementalrecurring revenue from the acquisition of TempAlert, which we acquiredour subscription services and changes in October 2017. We now serve over 54,000 customer sites for many leading brands in the following vertical markets: healthcare (including retail pharmacies), food service and transportation/logistics. To date we have experienced almost no customer churn. Subsequent to end of fiscal 2018, one customer representing about 3,000 sites in the transportation sector, decided to terminate their relationship with this business. However, we are currently in the process of, and have had success, with negotiating direct agreements with impacted end-users to continue their monitoring services. We believe this termination is an isolated event and does not represent a trend. We will continue to seek and evaluate acquisitions that will further enhance our IoT Solutions segment as we believe this marketplace offers a path to a significant base of recurring revenue that can provide both stable revenue generation and significant growth for us.product mix.
In addition, Digi Wireless Design Services revenue increased $2.1 million and Digi Remote Manager® platform and Digi Support Services increased by $0.5 million.
2017 Compared to 2016
Services and solutions revenue for fiscal 2017 was $15.2 million compared to $6.9 in the prior fiscal year, an increase of $8.3 million, or 119.5%. TheThis increase was primarily driven bypartially was offset by:
increased material and overhead expenses associated with the growthproduction and distribution of our SmartSense by Digi business. Services andproducts as a result of global supply challenges.

OPERATING EXPENSES
Below are our operating expenses as a percentage of total revenue:
Year ended September 30,
($ in thousands)20212020$ increase (decrease)% Increase (decrease)
Operating expenses:
Sales and marketing$61,909 20.1 %$52,761 18.9 %$9,148 17.3 
Research and development46,623 15.1 43,765 15.7 2,858 6.5 
General and administrative46,602 15.1 36,012 12.9 10,590 29.4 
Restructuring charges, net995 0.3 117 — 878 750.4 
Total operating expenses$156,129 50.6 %$132,655 47.5 %$23,474 17.7 


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solutions revenue includes $6.1The $23.5 million of incremental revenue from the acquisitions of SMART Temps® and FreshTemp® increase in operating expenses in fiscal 2017. We acquired SMART Temps® on January 9, 2017 and FreshTemp® on November 1, 2016. In addition, Digi Wireless Design Services revenue increased $0.9 million. Non-incremental revenue2021 from our SmartSense by Digi group increased $0.6 million. Revenue from the Digi Remote Manager® platform and Digi Support Services increased by $0.6 million. In October 2017, subsequent to the end of our fiscal year, we acquired TempAlert, which is part of SmartSense by Digi.
Revenue by Geographic Location
Our revenue by geographic location of our customers was:
  Revenue % of Revenue
($ in millions) 2018 2017 2016 2018 2017 2016
North America, primarily United States $163.4
 $117.7
 $131.5
 71.5% 64.8% 64.8%
Europe, Middle East & Africa 39.2
 39.4
 44.9
 17.2% 21.7% 22.1%
Asia 20.9
 19.9
 20.4
 9.2% 11.0% 10.0%
Latin America 4.9
 4.6
 6.2
 2.1% 2.5% 3.1%
Total revenue $228.4
 $181.6
 $203.0
 100.0% 100.0% 100.0%
2018 Compared to 2017
North America revenue in fiscal 2018 increased $45.7 million, or 38.8%, compared to fiscal 2017. This2020 primarily was due to $22.2 million of incremental revenue related to the January 2018 acquisition of Accelerated and an increase in SmartSense by Digi revenue of $19.5 million, which includes $17.0 million of incremental revenue related to the October 2017 acquisition of TempAlert. In addition, we also experienced large sales of our terminal servers and RF products to certain customers. We are now seeing an increase in design wins and a building pipeline for our cellular Digi XBee® introduced in the prior fiscal year. In addition, we also had increases in our Digi Wireless Design Services revenue and Digi Remote Manager® platform. These partially were offset by decreases in sales of industrial cellular and USB connected products, as we had large sales to significant customers in the prior fiscal year.result of:
EMEA revenue decreased $0.2 million, or 0.5%, in fiscal 2018 from fiscal 2017. The decrease was due to decreased revenue from terminal servers and certain embedded products that are in the mature portion of their product life cycle. This was offset partially by an increase in revenue from industrial cellular products and RF products. In addition, embedded modules revenue increased as a result of large project-based deals to certain customers. We experienced fluctuations of foreign currency rates, which had a favorable impact on total revenue of $0.6 million for fiscal 2018 as compared to fiscal 2017 due to the strengthening of the Euro and British Pound compared to the U.S. Dollar.
Revenue in Asian countries increased by $1.0 million, or 5.0%, in fiscal 2018 compared to fiscal 2017 mostly related to increased sales of embedded modules as a result of large project-based deals to certain customers and increased sales of RF products. This was partially offset by decreased revenue from certain embedded products as we had large sales to significant customers in the prior fiscal year. These products are in the mature portion of their product life cycle.
Latin America revenue increased by $0.3 million, or 6.3%, in fiscal 2018 from fiscal 2017.
2017 Compared to 2016
North America revenue in fiscal 2017 decreased $13.8 million, or 10.4%, compared to fiscal 2016, primarily related to a decrease in sales of terminal servers as we had significant sales to a large customer that bought numerous products in fiscal 2016 who did not make similar purchases in fiscal 2017. In addition, sales of Rabbit® modules decreased as it is in the mature phase of its product life cycle and is expected to go through an ongoing revenue decline. This was offset partially by an increase of $6.7$5.9 million related to SmartSense by Digi group, which included $6.1 of incremental revenue from the acquisitions of SMART Temps® and FreshTemp®in fiscal 2017.
EMEA revenue decreased $5.5 million, or 12.3%, in fiscal 2017 as compared to fiscal 2016. The decrease primarily was due to a decrease of product revenue from embedded modules, terminal servers and cellular gateway products. In addition, we

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experienced fluctuations of foreign currency rates, which had an unfavorable impact on total revenue of $0.4 million for fiscal 2017 as compared to fiscal 2016 due to the weakening of the Euro and British Pound compared to the U.S. Dollar.
Asian countries revenue decreased $0.5 million, or 2.4%, in fiscal 2017 as compared to fiscal 2016.
Latin America revenue decreased $1.6 million, or 26.3% in fiscal 2017 as compared to fiscal 2016, primarily due to a decrease of RF product revenue as there were larger sales to certain customers in the prior fiscal year.
Revenue by Distribution Channel
The following table presents our revenue by distribution channel:
  Revenue % of Revenue
($ in millions) 2018 2017 2016 2018 2017 2016
Direct/OEM channel $112.1
 $70.0
 $68.8
 49.1% 38.5% 33.9%
Distributors channel 116.3
 111.6
 134.2
 50.9% 61.5% 66.1%
Total revenue $228.4
 $181.6
 $203.0
 100.0% 100.0% 100.0%
2018 Compared to 2017
Revenue in fiscal 2018 in our Direct/OEM channel increased by $42.1 million, or 60.1%, compared to the prior fiscal year primarily resulting from increased revenues from our service offerings that are almost exclusively sold through direct channels. During fiscal 2018, revenue from our distributors increased by $4.7 million, or 4.2%, compared to fiscal 2017earn-out expenses primarily as a result of the large sales of terminal servers to certain customers that were sold through distributor channels.
2017 Compared to 2016
Revenue in fiscal 2017 in our Direct/OEM channel increased by $1.2 million, or 1.7%, compared to the prior fiscal year primarily resulting from increased revenues from our service offerings that are almost exclusively sold through direct channels. During fiscal 2017, revenue from the Opengear exceeding our distributors decreased by $22.6 million, or 16.8%, compared to fiscal 2016. As described above, we experienced lower sales in fiscal 2017 particularly in network, embeddedprevious estimate; and RF products compared to fiscal 2016.
GROSS PROFIT
2018 Compared to 2017
Gross profit was $108.9 million and $87.2 million in fiscal 2018 and 2017, respectively, an increase of $21.7$12.0 million or 24.9%. in compensation expenses; and
other increases primarily related to outside services, bad debt expense, restructuring and depreciation and amortization.
This increase partially was offset by:
a decrease of $1.6 million in travel related expenses as events and travel were restricted due to the pandemic.
Year ended September 30,
($ in thousands)20212020$ increase (decrease)% Increase (decrease)
Other expense, net:
Interest income$10 — $304 0.1 %$(294)(96.7)
Interest expense(1,395)(0.5)%(3,592)(1.3)2,197 (61.2)
Other expense, net(144)— (566)(0.2)422 (74.6)
Total other expense, net$(1,529)(0.5)%$(3,854)(1.4)%$2,325 (60.3)

The gross margin for fiscal 2018 was 47.7% compared to 48.0%$2.3 million decrease in other expense in fiscal 2017.
Hardware product gross profit, excluding amortization, was $94.7 million and $81.1 million in2021 from fiscal 2018 and 2017, respectively, an increase of $13.6 million, or 16.8%. The hardware product gross margin for fiscal 2018 was 49.6% compared to 48.7% in fiscal 2017. The increase in gross margin was driven primarily by the January 2018 acquisition of Accelerated, which has a higher gross margin compared to many of our other products. This was offset partially by increased manufacturing costs related to the manufacturing transition.
Services and solutions gross profit, excluding amortization, was $17.0 million and $7.5 million in fiscal 2018 and 2017, respectively, an increase of $9.5 million, or 126.9%. The services and solutions gross margin for fiscal 2018 was 45.7% compared to 49.5% in fiscal 2017. The decrease in gross margin2020 primarily was due to SmartSense by Digi during fiscal 2018 compared to the prior fiscal year, due primarily to product and customer mix, offset by increases in recurring revenue.result of:
Gross profit was impacted negatively by amortization of $2.9 million in fiscal 2018 compared to $1.4 million in fiscal 2017, resulting in a decrease in gross profit by $1.5 million.
2017 Comparedinterest expense of $2.2 million, due to 2016
Gross profit was $87.2 million and $99.7 millionlower debt balances in fiscal 2017 and 2016, respectively, a decrease of $12.5 million, or 12.5%. The gross margin for fiscal 2017 was 48.0% compared to 49.1% in fiscal 2016.

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Hardware product gross profit, excluding amortization, was $81.1 million and $98.3 million in fiscal 2017 and 2016, respectively, a decrease of $17.2 million, or 17.5%. The hardware product gross margin for fiscal 2017 was 48.7% compared to 50.1% in fiscal 2016. Gross margin was impacted negatively by lower hardware product revenue and product mix during fiscal 2017 compared7 to the prior fiscal year. This was driven primarily by the decline in sales of terminal servers, which is consolidated financial statements);
a higher margin product compared to many of our other products.
Services and solutions gross profit, excluding amortization, was $7.5$0.4 million and $2.2 million in fiscal 2017 and 2016, respectively, an increase of $5.3 million, or 234.8%. The service gross margin for fiscal 2017 was 49.5% compared to 32.5% in fiscal 2014. The increase in gross margin is due primarily to the increase in service and solutions revenue mostly related to SmartSense by Digi during fiscal 2017 compared to the prior fiscal year.
Gross profit was impacted negatively by amortization of $1.4 million and $0.9 million in fiscal 2017 and 2016, respectively. This resulted in a decrease in gross profit of $0.5 million.
OPERATING EXPENSES
2018 Compared to 2017
Operating expenses were $106.6 million in fiscal 2018, an increase of $28.2 million, or 36.0%, compared to $78.4 million in fiscal 2017. Below is a summary of our operating expenses by function:
Sales and marketing expenses were $44.5 million and $34.0 million in fiscal 2018 and 2017, respectively, an increase of $10.5 million or 31.1%. This increase included $3.0 million of incremental sales and marketing expenses of Accelerated, which was acquired in January 2018. Compensation and employee-related expenses increased $6.7 million as a result of increased headcount, commissions and incentive compensation due to increased company performance, which includes incremental costs associated with the acquisition of TempAlert in October 2017. In addition, marketing costs increased $0.4 million due primarily to additional trade showother expense and travel and entertainment expenses increased by $0.3 million.
Research and development expenses were $33.2 million and $28.6 million in fiscal 2018 and 2017, respectively, an increase of $4.6 million or 16.1%. This increase was due primarily to the incremental expenses of $2.1 million related to the acquisition of Accelerated in January 2018. Compensation and employee-related expenses increased by $2.1 million as a result of increased headcount and additional incentive compensation due to better company performance. Outside services for testing and certifications and development costs increased by $0.4 million. These increases include incremental costs associated with the acquisition of TempAlert in October 2017.
General and administrative expenses were $28.5 million and $13.3 million in fiscal 2018 and 2017, respectively, an increase of $15.2 million or 114.3%. This increase included $3.1 million of incremental expenses of Accelerated, which was acquired in January 2018. General and administrative expense also increased $5.7 million related to additional earn-out expenses, $3.2 million of additional amortization expense, and $2.3 million of increased compensation-related expenses primarily related to increased incentive compensation related to better company performance. In addition, there was an increasedecreases in professional feesforeign currency losses stemming from a strengthening of $0.8 million. These increases include incremental costs associated with the acquisition of TempAlertEuro against the U.S. Dollar in October 2017.2020; and
Restructuring expenses wereinterest income decreased $0.3 million, and $2.5 million in fiscal 2018 and 2017, respectively,driven by a decrease of $2.2 million. For further information on restructuring expenses, see Note 10 to our Consolidated Financial Statements.
2017 Compared to 2016
Operating expenses were $78.4 million in fiscal 2017, a decrease of $4.2 million, or 5.1%, compared to $82.6 million in fiscal 2016. Below is a summary of our operating expenses by function:
Sales and marketing expenses were $34.0 million and $33.8 million in fiscal 2017 and 2016, respectively, an increase of $0.2 million or 0.3%. The increase was due primarily to incremental expenses for SMART Temps® of $1.9 million. This was offset partially by a reduction in compensation-related expenses of $1.8 million mostly related to lower incentive compensation expense.
Research and development expenses were $28.6 million and $31.0 million in fiscal 2017 and 2016, respectively, a decrease of $2.4 million or 7.7%. The decrease was due primarily to lower compensation-related expenses of $3.5 million mostly related

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to lower incentive compensation expenses caused by decreased company performance in fiscal 2017. This was offset partially by an increase of $0.7 million in incremental expenses for SMART Temps®.
General and administrative expenses were $13.3 million and $17.0 million in fiscal 2017 and 2016, respectively, a decrease of $3.7 million or 21.7%. This was due primarily to a net decrease of $3.7 million for adjustments to our contingent consideration liability accruals. In addition, we realized lower compensation and employee-related expenses of $2.6 million mostly related to lower incentive compensation expenses caused by decreased company performance in fiscal 2017. This was offset partially by an increase in acquisition expenses of $1.1 million and incremental expenses for SMART Temps® of $1.5 million.
Restructuring expenses were $2.5 million and $0.7 million in fiscal 2017 and fiscal 2016, respectively, an increase of $1.8 million. For further information on restructuring, see Note 10 to our Consolidated Financial Statements.
OTHER INCOME (EXPENSE), NET
2018 Compared to 2017
Total other income (expense), net was comprised of other income, net of $0.5 million in fiscal 2018 compared to other income, net of $0.7 million in fiscal 2017. In both fiscal 2018 and fiscal 2017, we recorded foreign currency net transaction gains of $0.1 million. Our interest income on marketable securities and cash and cash equivalents decreased from fiscal 2018 to fiscal 2017 as our average investment balance decreased from $94.6 millionhelp in interest-bearing accounts in fiscal 2017 to $39.7 million in fiscal 2018. We earned an average interest rate of 1.2% and 0.7% in fiscal 2018 and 2017, respectively.
2017 Compared to 2016
We recorded other income, net of $0.7 million in fiscal 2017 compared to other expense, net of $0.4 million in fiscal 2016. In fiscal 2017 we recorded foreign currency net transaction gains of $0.1 million compared to fiscal 2016 in which we recorded $0.7 million of foreign currency net transaction losses. Our interest income on marketable securities and cash and cash equivalents increased in fiscal 2017 from fiscal 2016. Our average investment balance decreased from $102.3 million in fiscal 2016 to $94.6 million in fiscal 2017. We earned an average interest rate of 0.7% and 0.4% in fiscal 2017 and 2016, respectively.2021.
INCOME TAXES
Our effective income tax rates were 53.3%(15.2)%, 1.3%(12.7)% and 19.2%10.7% for fiscal 2018, 20172021, 2020 and 2016,2019, respectively. Our effective tax rate will vary based on a variety of factors, includingfactors. These include our overall profitability, the geographical mix of income before taxes and related statutory tax rate in each jurisdiction, and discrete events, such as settlementssettlement of audits (see Note 1112 to our Consolidated Financial Statements)consolidated financial statements).
During fiscal 2018, net tax expense discrete to the period were $1.5 million, primarily as a result of $3.0 million tax expense related to new U.S. tax legislation that was enacted during the first quarter of fiscal 2018 and $0.6 million for the adoption of ASU 2016-09 related to the accounting for the tax effects of stock compensation (discussed below). This was offset partially by a net tax benefit of $1.3 million for the release of valuation allowances. The valuation allowance release consists of a $1.1 million release of a valuation allowance against U.S. federal capital loss carryforward due to expected capital gains tax in fiscal 2019 resulting from the sale of our corporate headquarters building in October 2018 (see Note 18 to the Consolidated Financial Statements).
The Tax Cuts and Jobs Act of 2017 (the “Act”) was enacted on December 22, 2017. The Act lowered the U.S. federal corporate tax rate from 35% to 21% as of January 1, 2018 and requires companies to pay a one-time transition tax on earnings of certain foreign subsidiaries that were previously tax deferred. Due to our fiscal year end, our statutory rate for fiscal 2018 will be a blend of the new and old tax rates. At September 30, 2018 we had not fully completed our accounting for the tax effects of enactment of the Act. However, in certain cases described below, we have made a reasonable estimate of the effects on our existing deferred tax balances and the one-time transition tax. For the items for which we were able to determine a reasonable estimate, we recognized a provisional income tax expense amount of $3.0 million which is included as a component of income tax expense.
We remeasured U.S. deferred tax assets and liabilities based on the rates at which they are expected to reverse in the future. This requires estimates of our changes in deferred tax assets and liabilities before and after the new statutory rate was enacted.


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NON-GAAP FINANCIAL INFORMATION
As a result,Below are reconciliations from GAAP to Non-GAAP information that we are still analyzing certain aspectsfeel is important to our business:

Reconciliation of Net Income to Adjusted EBITDA
(In thousands)
Year ended September 30,
20212020
% of total
revenue
% of total
revenue
Total revenue$308,632 100.0 %$279,271 100.0 %
Net income10,366 3.4 %$8,411 3.0 %
Interest expense (income), net1,385 3,288 
Income tax (benefit)(1,367)(948)
Depreciation and amortization20,877 19,299 
Stock-based compensation8,135 7,237 
Acquisition earnout expenses5,772 — 
Restructuring charge995 117 
Acquisition expense2,098 2,772 
Adjusted EBITDA$48,261 15.6 %$40,176 14.4 %

Reconciliation of Net Income and Net Income per Diluted Share to
Adjusted Net Income and Adjusted Net Income per Diluted Share
(In thousands, except per share amounts)
Year ended September 30,
20212020
Net income and net income per diluted share10,366 $0.31 $8,411 $0.28 
Amortization16,534 0.50 14,754 0.50 
Stock-based compensation8,135 0.24 7,237 0.24 
Other non-operating expense (income)144 — 566 0.02 
Acquisition expense2,098 0.06 2,772 0.09 
Acquisition earn-out adjustments5,772 0.17 (128)— 
Restructuring charge995 0.03 117 — 
Interest expense related to acquisition1,404 0.04 3,558 0.12 
Tax effect from above net income adjustments (1)
(6,627)(0.20)(7,106)(0.24)
Discrete tax benefits (2)
(2,674)(0.07)(1,216)(0.04)
Adjusted net income and adjusted net income per diluted share (3)
$36,147 $1.08 $28,965 $0.98 
Diluted weighted average common shares33,39429,546
(1)The tax effect from the legislationabove adjustments assumes and refining our calculations such as, refining current year estimates and filings of tax returns, which could potentially affect the measurement of these balances or potentially give rise to new deferred tax amounts. As of September 30, 2018, the provisional amount recorded related to the re-measurement of this deferred tax balance was $2.7 million. This is a result a federal incomeestimated effective tax rate of 35%18.0% for fiscal 2017, 24.25%2021 and 20.2% for fiscal 2018 and 21% for fiscal 2019 and beyond. Timing differences as of September 30, 2018 are estimated balances and thus will result in a change to our estimate of the deferred rate change. This estimate will be finalized with the filing of our fiscal 2018 income tax return. Since many of the deferred tax balances in the period include estimates of events that have not yet occurred, we are unable to determine the final impact of the tax change at this time.
In addition, we considered the potential tax expense impacts of the one-time transition tax. The transition tax is2020 based on our total post-1986 earnings and profits (“E&P”) previously deferred from U.S. income taxes. A provisional amount for our one-time transition tax liability was recorded for foreign subsidiaries, including estimated state tax impacts. This resulted in an increase in income tax expense of $0.3 million foradjusted net income.
(2)For the twelve months ended September 30, 2018. We have not yet completed the calculation of E&P for foreign subsidiaries. Further, this transition2021, discrete tax is based in part on the amount of those earnings held in cash and other specified assets. This amount may change when we finalize the calculation of E&P previously deferred from U.S. federal taxation, evaluate the testing periods for cash and E&P measurement and finalize substantiation of material foreign taxes paid or accrued. Furthermore, it is expected that additional guidance will be forthcoming from U.S. Treasury which may or may not impact the final transition tax required. We will complete our accounting for the Act during the first quarter of fiscal 2019. We do not expect any material adjustments.
We adopted ASU 2016-09 “Improvements to Employee Share-Based Payment Accounting” on October 1, 2017. As a result of the adoption, we recorded $0.6 million ofbenefits include excess tax expense relatedbenefits recognized on stock compensation, an adjustment of our state deferred tax rate due to our share-based payments in our provision for income taxes forthe Opengear acquisition and expiring statute of limitations. For the twelve months ended September 30, 2018. Historically, this was recorded in additional paid-in capital. The excess tax expense related to share-based payments are recognized as tax expense discretely related to the twelve months ended September 30, 2018.
During fiscal 2017, net2020, discrete tax benefits discrete to the period were $1.0 million, primarily from the reversalincludes reversals of tax reserves due to the expiration of statutes of limitation from U.S. and foreign tax jurisdictions.limitation.
During fiscal 2016,(3)Adjusted net tax benefits discrete to the period were $1.5 million, primarily from the reinstatement of the federal research and development tax credit for calendar year 2015 and the reversal of tax reservesincome per diluted share may not add due to the expirationuse of statutes of limitation from U.S. and foreign tax jurisdictions. In addition, we filed amended income tax returns resulting in an additional domestic refund related to qualified manufacturing activities.rounded numbers.
INFLATION
Management believes that during fiscal 2018, 2017 and 2016, inflation has not had a material effect on our consolidated statement of operations or financial position.


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SEGMENT RESULTS OF OPERATIONS
IoT PRODUCTS & SERVICES
 Year ended September 30, % Increase (decrease)
($ in thousands)2018 2017 2016 2018 compared to 20172017 compared to 2016
Revenue:              
Hardware product$191,050
 94.8% $166,480
 95.5% $196,101
 96.9% 14.8
(15.1)
Services10,456
 5.2
 7,757
 4.5
 6,193
 3.1
 34.8
25.3
Total revenue201,506
 100.0
 174,237
 100.0
 202,294
 100.0
 15.7
(13.9)
Cost of sales:              
Cost of hardware product96,332
 47.8
 85,369
 49.0
 97,776
 48.3
 12.8
(12.7)
Cost of services6,497
 3.2
 4,693
 2.7
 4,216
 2.1
 38.4
11.3
Amortization of intangibles782
 0.4
 370
 0.2
 489
 0.3
 111.4
(24.3)
Total cost of sales103,611
 51.4
 90,432
 51.9
 102,481
 50.7
 14.6
(11.8)
Gross profit97,895
 48.6
 83,805
 48.1
 99,813
 49.3
 16.8
(16.0)
Total operating expenses82,972
 41.2
 71,001
 40.8
 80,991
 40.0
 16.9
(12.3)
Operating income$14,923
 7.4% $12,804
 7.3% $18,822
 9.3% 16.5
(32.0)
IoT PRODUCTS & SERVICES REVENUE
2018 Compared to 2017
IoT Products & Services segment revenue was $201.5 million in fiscal 2018 compared to $174.2 million in fiscal 2017, an increase of $27.3 million, or 15.7%. Hardware product revenue increased $24.6 million, or 14.8%, in fiscal 2018 as compared to fiscal 2017 primarily due to $22.2 million of incremental revenue from our acquisition of Accelerated in January 2018. We also experienced increased sales of terminal servers, RF products and embedded modules. This was partially offset by a decrease in revenue of industrial cellular products, USB connected products and certain embedded products in their mature portion of their product life cycle. Services revenue from this segment increased $2.7 million, or 34.8%, in fiscal 2018 as compared to fiscal 2017 primarily due to revenue for Digi Wireless Design Services and Digi Remote Manager®. This was offset partially by a slight decrease in Digi Support Services revenue.
Revenue for this segment was favorably impacted by $0.6 million for the year ended September 30, 2018 primarily due to the strengthening of the British Pound and Euro compared to the U.S. Dollar.
2017 Compared to 2016
IoT Products & Services segment revenue was $174.2 million in fiscal 2017 compared to $202.3 million in fiscal 2016, a decrease of $28.1 million, or 13.9%. Hardware product revenue decreased $29.6 million, or 15.1%, in fiscal 2017 as compared to fiscal 2016 as performance decreased in all product categories. This was offset partially by an increase in services revenue from this segment of $1.5 million, or 25.3%, in fiscal 2017 as compared to fiscal 2016 as revenue for Digi Wireless Design Services, Digi Remote Manager® and Digi Support Services all increased.
Revenue for this segment was unfavorably impacted by $0.4 million for the year ended September 30, 2017 primarily due to the weakening of the British Pound and Euro compared to the U.S. Dollar.
IoT PRODUCTS & SERVICES OPERATING INCOME
2018 Compared to 2017
Operating income was $14.9 million in fiscal 2018 compared to $12.8 million in fiscal 2017, an increase of $2.1 million, or 16.5%. The increase was primarily due to an increase in our gross profit of $14.1 million, or 16.8%. This was offset partially by an increase in operating expenses of $12.0 million, or 16.9%. The increase in operating expenses was due primarily to incremental costs of $8.2 million associated with the acquisition of Accelerated in January 2018 and increased contingent consideration expenses of $5.7 million as we incurred expenses of $1.4 million in fiscal 2018 and a benefit of $4.3 million in fiscal 2017. In addition, employee-related expenses increased $1.3 million mostly related to an increase in incentive plan

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compensation and commissions related to better company performance. This was offset partially by a decrease in restructuring expense of $2.2 million and a decrease of $0.6 million related to a gain on sale of assets as part of the manufacturing transition.
2017 Compared to 2016
Operating income was $12.8 million in fiscal 2017 compared to $18.8 million in fiscal 2016, a decrease of $6.0 million, or 32.0%. The decrease was due primarily to a reduction in our gross profit of $16.0 million, or 16.0%. This was offset by a decrease in operating expenses of $10.0 million, or 12.3%. The decrease in operating expenses was due primarily to a reduction in employee-related expenses of $9.4 million from a reduction in incentive plan compensation since thresholds were not met. In addition, we realized a net decrease of $3.7 million for adjustment to our contingent consideration liability accruals. This partially offset by an increase of $1.8 million for restructuring charges (see Note 10 to our Consolidated Financial Statements). In addition, there was an increase of $1.7 million in outside services and professional fees of which $1.1 million related to acquisition costs.
IoT SOLUTIONS
 Year ended September 30, % Increase (decrease)% Increase (decrease)
($ in thousands)2018 2017 2016 2018 compared to 20172017 compared to 2016
Solutions revenue$26,860
 100.0 % $7,397
 100.0 % $711
 100.0 % 263.1
940.4
Cost of sales:              
Cost of solutions13,783
 51.3
 2,954
 40.0
 446
 62.7
 366.6
562.3
Amortization of intangibles2,089
 7.8
 1,074
 14.5
 398
 56.0
 94.5
169.8
Total cost of sales15,872
 59.1
 4,028
 54.5
 844
 118.7
 294.0
377.3
Gross profit10,988
 40.9
 3,369
 45.5
 (133) (18.7) (226.2)(2,633.1)
Total operating expenses23,589
 87.8
 7,366
 99.5
 1,584
 222.8
 220.2
365.0
Operating loss$(12,601) (46.9)% $(3,997) (54.0)% $(1,717) (241.5)% 215.3
132.8
IoT SOLUTIONS REVENUE
2018 Compared to 2017
IoT Solutions segment revenue was $26.9 million in fiscal 2018 compared to $7.4 million in fiscal 2017, an increase of $19.5 million, or 263.1%. The increase was driven primarily by the continued growth and expansion of the SmartSense by Digi business, which included incremental revenue from TempAlert of $17.0 million in fiscal 2018 (see Note 2 to our Consolidated Financial Statements). We now serve over 54,000 customer sites for many leading brands in the following vertical markets: healthcare (including retail pharmacies), food service and transportation/logistics. To date we have experienced almost no customer churn. Subsequent to end of fiscal 2018, one customer representing about 3,000 sites in the transportation sector, decided to terminate their relationship with this business. However, we are currently in the process of, and have had success, with negotiating direct agreements with impacted end-users to continue their monitoring services. We believe this termination is an isolated event and does not represent a trend. We will continue to seek and evaluate acquisitions that will further enhance our IoT Solutions segment as we believe this marketplace offers a path to a significant base of recurring revenue that can provide both stable revenue generation and significant growth for us.
2017 Compared to 2016
IoT Solutions segment revenue was $7.4 million in fiscal 2017 compared to $0.7 million in fiscal 2016, an increase of $6.7 million, or 940.4%. The increase was driven primarily by the continued growth and expansion of the IoT Solutions segment, which included incremental revenue from our recent acquisitions of SMART Temps® and FreshTemp® of $6.1 million in fiscal 2017 as compared to fiscal 2016 (see Note 2 to our Consolidated Financial Statements). As of September 30, 2017, we served nearly 14,000 customer sites.

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IoT SOLUTIONS OPERATING LOSS
2018 Compared to 2017
Operating loss was $12.6 million in fiscal 2017 compared to $4.0 million in fiscal 2017, an increase of $8.6 million, or 215.3%. The increase in operating loss was due primarily to an increase in operating expenses of $16.2 million, or 220.2%. This was driven primarily by incremental operating expenses due to the recent acquisitions of TempAlert in October 2017 and SMART Temps® in January 2017, which included $3.2 million of incremental amortization. This was offset partially by an increase in our gross profit of $7.6 million, or 226.2%. We expect our IoT Solutions gross margin to increase in future periods as recurring revenue from this segment increases.
2017 Compared to 2016
Operating loss was $4.0 million in fiscal 2017 compared to $1.7 million in fiscal 2016, an increase of $2.3 million, or 132.8%. The increase in operating loss was due primarily to an increase in operating expenses of $5.8 million, or 365.0%. This was driven primarily by the recent acquisitions of SMART Temps® and FreshTemp®. This was offset partially by an increase in our gross profit of $3.5 million.
LIQUIDITY AND CAPITAL RESOURCES
WeHistorically we have financed our operations and capital expenditures principally with a combination of cash and cash equivalents, marketable securities and cashfunds generated from operations. We held cash, cash equivalentsOur liquidity requirements arise from our working capital needs, and short-term marketable securitiesto a lesser extent, our need to fund capital expenditures to support our current operations and facilitate growth and expansion.
On March 15, 2021, we entered into an amended and restated credit agreement consisting of $62.8a $200 million $110.2revolving loan. The $47.5 million and $134.1term loan outstanding from a prior credit agreement was replaced by this new revolving loan along with additional proceeds of $0.6 million for a total of $48.1 million at June 30, 2021. As of September 30, 2018, 20172021, $151.9 million remained available under the Revolving Loan, which included $10 million available for a letter of credit subfacility and 2016, respectively. Our working capital was $128.1$10 million $156.4 million and $171.8 million at September 30, 2018, 2017 and 2016, respectively. Theavailable under a swingline subfacility, the outstanding amounts of which decrease of cash, cash equivalents and short-term marketable securities and working capital during fiscal 2018 was attributable primarily to the acquisitions of TempAlert in October 2017 and Accelerated in January 2018 (see Note 2 to the Consolidated Financial Statements). Subsequent to the end of fiscal 2018, duringavailable commitment. During the first quarter of fiscal 2019,2021, we received $9.7 million from two customers of which $7.4 million was applied to accounts receivable.
Consolidated Statements of Cash Flows Highlights:
  Year ended September 30,
($ in thousands) 2018 2017 2016
Operating activities $(2,778) $2,475
 $27,089
Investing activities (23,337) (3,743) (3,780)
Financing activities 5,828
 3,057
 7,749
Effect of exchange rate changes on cash and cash equivalents 79
 706
 (349)
Net (decrease) increase in cash and cash equivalents $(20,208) $2,495
 $30,709
2018 Compared to 2017
Net cash used in operating activities was $2.7 million during fiscal 2018 compared to net cash provided by operating activities of $2.5 million in fiscal 2017, a net decrease of $5.2 million. This net decrease was due primarily to a decrease of $10.0 million from changes in operating assets and liabilities. This decrease was offset by an increase of $4.8 million in net income adjusted for non-cash items. The net decrease in cash flows relating to operating assets was due primarily to net cash used of $17.8 million for accounts receivable and $4.7 million for inventory as we had increased revenue and inventory in fiscal 2018. In addition, we had decreases in prepaids and other assets of $2.0 million. This was offset partially by a net increase in cash flows of operating liabilities related to accounts payable of $6.3 million and accrued liabilities of $7.5 million mostly relating to payouts of incentive compensation accruals in fiscal 2017 that were not repeated in fiscal 2018. In addition, we had an increase of $0.7 million relating to taxes payable.
Net cash used in investing activities was $23.3 million in fiscal 2018 compared to $3.7 million in fiscal 2017, resulting in a net decrease in cash flows of $19.6 million. This decrease was primarilyrepaid the result of $26.2 million in fewer expenditures for acquisitions (see Note 2 to Consolidated Financial Statements) and $1.0 million fewer proceeds relating to the sale of Etherios as we received $2.0 million in fiscal 2018 offset by $3.0 million received in fiscal 2017 (see Note 3 to Consolidated Financial Statements). This was offset partially by $6.9final $15 million of the Revolving Loan under a prior credit agreement. For additional proceeds frominformation regarding the salesterms of marketable securitiesour Credit Facility, including the Revolving Loan and $0.7its subfacilities, see Note 7 to our consolidated financial statements.
On November 1, 2021, we entered into a second amended and restated credit agreement consisting of a $350 million relating to a sale of equipment in fiscal 2018.

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Net cash provided by financing activities was $5.8 million in fiscal 2018 compared to $3.1 million in fiscal 2017, resulting in a net increase in cash flows of $2.7 million. This net increase was due primarily to $2.0 million of additional proceeds from exercises of stock options and employee stock purchase plan transactions in fiscal 2018 compared to fiscal 2017. In addition, we had a net increase in cash flows related to an acquisition earn-out payment of $0.5 million paid fiscal 2017 and $0.2 million of additional purchases of common stock.
2017 Compared to 2016
Net cash provided by operating activities was $2.5 million during fiscal 2017 compared to $27.1 million in fiscal 2016, a net decrease of $24.6 million. This net decrease was due primarily to a decrease of $7.8 million of net income adjusted for non-cash itemsterm loan B secured loan and a net decrease in cash flows from changes in operating assets$35 million revolving credit facility. The $35 million revolving credit facility, which presently has no outstanding balance, includes a $10 million letter of credit subfacility and liabilities$10 million swingline subfacility. During the first quarter of $16.8 million. The net decrease in cash flows resulting from changes in operating assets and liabilitiesfiscal 2022, we repaid all outstanding balances under the credit facility entered into on March 21, 2021. For additional information regarding the terms of $16.8 million due primarilyour Credit Facility see Note 17 to a decreaseour consolidated financial statements.
Additionally, during the second quarter of $8.5 million from an increase in inventory in fiscal 2017 compared to fiscal 2016, a $5.2 million decrease in cash flows related to accounts payable and a $6.7 million decrease in accrued liabilities primarily resulting from payouts2021 we sold 4,025,000 shares of incentive compensation accruals on fiscal 2016 incentive compensation. This was offset partially by an increase of $2.0 million increase in cash flows as our accounts receivable increased by a smaller amount in fiscal 2017 compared to fiscal 2016 and $1.6 million related to income taxes payable.
Net cash used in investing activities was $3.7 million in fiscal 2017 compared $3.8 million in fiscal 2016, an increase of $0.1 million. There were net maturities of marketable securities in fiscal 2017 compared to net purchases of marketable securities in fiscal 2016 which accounted for a $26.2 million increase. In addition, there was an increase of $0.9 million related to fewer capital expenditures and $0.2 million of additional proceeds from the sale of Etherios as we received $3.0 million in fiscal 2017 compared to $2.8 million in fiscal 2016. This was offset partially by a decrease of $27.3 million related to additional expenditures for acquisitions (see Note 2 to the Consolidated Financial Statements).
Net cash provided by financing activities was $3.1 million in fiscal 2017 compared to $7.7 million in fiscal 2016. There were $3.8 million fewer proceeds from exercises of stock options and employee stock purchase plan transactions in fiscal 2017 compared to fiscal 2016. We also had $0.5 million acquisition earn-out payments in fiscal 2017 and $0.4 million fewer repurchases of common stock in fiscal 2017 compared to fiscal 2016.and received net proceeds of $73.8 million.
We expect positive cash flows from operations andoperations. We believe that our current cash and cash equivalents and marketable securities balances, cash generated from operations and our ability to secure debt and/or equity financingborrow under our credit facility will be sufficient to fund our business operations and capital expenditures for the next twelve months and beyond.
Approximately $20.3As follows, our consolidated statement of cash flows for the years ended September 30, 2021 and 2020 is summarized:
Year ended September 30,
($ in thousands)20212020
Operating activities$57,723 $34,478 
Investing activities(21,365)(136,997)
Financing activities62,242 63,603 
Effect of exchange rate changes on cash and cash equivalents(297)253 
Net increase (decrease) in cash and cash equivalents$98,303 $(38,663)
Cash flows from operating activities increased $23.2 million primarily as a result of:
positive changes in non-cash adjustments $21.3 million, primarily related to a decrease in working capital of $15.7 million from the prior fiscal year;
an increase in the change in fair value of contingent consideration of $5.9 million; and
an increase in net income of $2.0 million in 2021.
Working capital decreased $15.7 million primarily due to decreased accounts receivable, inventory and accrued expenses and an increase in taxes payable from 2020. These factors that lowered working capital were partially offset by increases in accounts payable and other assets.
Cash flows used in investing activities decreased $115.6 million primarily as a result of:
$136.1 million net cash used for the purchase of Opengear during fiscal 2020;
partial offsets to that decreases was $19.1 million of cashacquisitions in 2021; and cash equivalents was being held by our controlled foreign subsidiaries at September 30, 2018. At September 30, 2018, we had $4.0
$1.4 million of accumulated undistributed foreign earnings that are indefinitely reinvestedadditional purchases in non-U.S. subsidiaries, resulting2021 related to property, equipment and facility improvements.
Cash flows from financing activities decreased $1.4 million primarily as a result of:
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proceeds, net of payments of long-term debt of $63.1 million from the Revolving Loan and Term Loan in slightly more than half2020, and $15.0 million in net payment activity in 2021 (see Note 7 to the consolidated financial statements);
an increase in taxes paid for share settlements of our cash$0.3 million in fiscal 2021;
a partial offset to this increases from proceeds from stock issuances of $73.8 million in fiscal 2021; and cash equivalents being held by non-U.S. subsidiaries. Although we have no current need
partial offsets to repatriate historical earnings in the form of cash in the United States, if we change our assertionthese decreases related to additional proceeds from indefinitely reinvesting undistributed foreign earnings, we would have to accrue applicable taxes. The amount of any taxesstock option and the application of any tax credits would be determined based on the income tax laws at the time of such repatriation. Under current tax laws, we estimate the unrecognized deferred tax liability to be immaterial.employee stock purchase plans.
CONTRACTUAL OBLIGATIONS
The following summarizes our contractual obligations at September 30, 2018:2020:
 Payments due by fiscal periodPayments due by fiscal period
($ in thousands) Total Less than 1 year 1-3 years 3-5 years Thereafter($ in thousands)TotalLess than 1 year1-3 years3-5 yearsThereafter
Operating leases $8,619
 $1,986
 $2,910
 $1,887
 $1,836
Operating leases24,628 $3,570$6,233$5,431$9,394
Contingent considerationContingent consideration6,200 20 6,180 — — 
Revolving loanRevolving loan48,118 — — 48,118 — 
Interest on long-term debtInterest on long-term debt4,038 951 1,902 1,185 — 
TotalTotal$82,984 $4,541 $14,315 $54,734 $9,394 
The operating lease agreements included above primarily relate to office space. The table above does not include our possible payments for uncertain tax positions. Our reserve for uncertain tax positions, including accrued interest and penalties, was $1.6$3.0 million as of September 30, 2018.2021. Due to the nature of the underlying liabilities and the extended time often needed to resolve income tax uncertainties, we cannot make reliable estimates of the amount or timing of future cash payments that may be required to settle these liabilities.

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The above table also does not include those obligations for royalties under license agreements as these royalties are calculated based on future sales of licensed products and we cannot make reliable estimates of the amount of cash payments. Also, subsequent to the end of fiscal 2018, in October 2018, we signed a thirteen year lease agreement with minimum lease obligations of $15.9 million with Colfin Midwest NNN Investor, LLC for office space for our new corporate headquarters (see Note 18 to our Consolidated Financial Statements).
FOREIGN CURRENCY
We are exposed to foreign currency transaction risk associated with certain sales being denominated in Euros, British Pounds, Japanese Yen and Canadian Dollar andDollar. We also are exposed to foreign currency translation risk as the financial position and operating results of our foreign subsidiaries are translated into U.S. Dollars for consolidation. We manage our net asset or net liability position for U.S. dollar accounts in our foreign locations to reduce our foreign currency risk. We have not implemented a formal hedging strategy to reduce foreign currency risk.
During 2018,2021, we had approximately $65.0$80.7 million of revenue related to foreign customers including export sales, of which $9.7$0.8 million was denominated in foreign currency,currencies, predominantly the Euro and British Pound.Canadian Dollar. During fiscal 20172020 and 2016,2019, we had approximately $63.9$65.8 million and $71.5$70.2 million, respectively, of revenue to foreign customers including export sales, of which $18.2$1.7 million and $22.9$3.4 million, respectively, were denominated in foreign currency,currencies, predominantly the Euro and British Pound. In future periods, we expect that the majority of our sales will be in U.S. Dollar.
In June 2016, the U.K. held a referendum in which voters approved Brexit. The announcement of Brexit caused significant volatility in global stock markets and currency exchange rate fluctuations that resulted in the strengthening of the U.S. dollar against the British pound. Brexit could cause disruptions to and create uncertainty surrounding our business, including continued increased volatility in exchange rates, as the future terms of the U.K.’s relationship with the E.U. are determined.
RECENT ACCOUNTING DEVELOPMENTS
For information on new accounting pronouncement,pronouncements, see Note 1 to our Consolidated Financial Statements.consolidated financial statements.
CRITICAL ACCOUNTING POLICIES AND ESTIMATES
Our discussion and analysis of our financial condition and results of operations are based upon our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States of America. The preparation of these consolidated financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses, the disclosure of contingent assets and liabilities and the values of purchased assets and assumed liabilities in acquisitions. We base our estimates on historical experience and various other assumptions that arewe believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates.
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We believe the following critical accounting policies impact our more significant judgments and estimates used in the preparation of our consolidated financial statements.
REVENUE RECOGNITION
We recognize hardware product revenue upon transfer of control of goods or services to customers in an amount that reflects the consideration we expect to receive in exchange for those goods or services. We determine the amount of revenue to be recognized through application of the following steps:
identification of the contract, or contracts with a customer;
identification of the performance obligations in the contract;
determination of the transaction price;
allocation of the transaction price to the performance obligations in the contract; and
recognition of revenue when or as we satisfy the performance obligations.
Hardware Product Revenue and SmartSense by Digi® Equipment Revenue and Associated Installation Fees
Our hardware product revenue is derived primarily from the sale of wired and wireless hardware products to our distributors and direct/original equipment manufacturer (“Direct/OEMOEM”) customers. We recognize hardware product revenue when persuasive evidence of an arrangement exists, delivery has occurred, the sales price is fixed or determinable, collectability is reasonably assured and there are no post-delivery obligations, other than warranty. Under these criteria, productProduct revenue generally is recognized upon shipment of the product to customers.a customer. Sales to authorized domestic distributors and Direct / OEMsDirect/OEM customers typically are made with certain rights of return and price adjustment provisions. Estimated reserves for future credit returns and pricing adjustments are established by us based on an analysis of historical patterns of credit returns and price adjustments as well as an analysis of authorized returns compared to received credit returns and distribution sales for the current period. Estimated reserves for future credit returns and price adjustments are charged against revenue in the same period as the corresponding sales are recorded. Estimated sales returns for our distributor stock rotation program are accounted for under the guidance of ASC 845 Nonmonetary Transactions. Material differences between the historical trends used to determine estimated reserves and actual credit returns and pricing adjustments could result in a material change to our consolidated results of operations or financial position. We have applied consistent methodologies for estimating reserves for future returns and pricing adjustments for all years presented. The reserve for future returns and pricing adjustments was $2.6 million at September 30, 2018 and $2.2 million at September 30, 2017.

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Revenue recognized for serviceEquipment revenue as a percentage of total revenue represented 16.3%, 8.3% and 3.4% in fiscal 2018, 2017 and 2016, respectively. Our service revenue is derived primarily from SmartSense by Digi, Digi Wireless Design Services and Digi Support Services. Our® within our IoT Solutions segment is recognized upon shipment of the equipment and implementation fees are recorded asto a sale up–front due tocustomer. Installation service charges from these items having stand–alone value to the customer because the customer can utilize our equipment with other monitoring services or use our monitoring services with hardware purchased from other vendors. Our installation chargessales are recorded when the product is installed.
Subscription and Support Services Revenue
Our SmartSense by Digi® subscription revenue is based on contracts with at least an annual term and is recorded on a monthly basis. These subscriptions are generally forin a range from one year, but can be as long asto five years, and may contain an evergreen renewal provision. Generally, our subscription renewal charges per month are the same as the original contract term.
We also have somederive service revenue that is derived from our Digi Remote Manager®, which is a platform-as-a-service (PaaS)(“PaaS”) offering, in whichwhereby customers pay for services consumed in termsbased on the number of devices being managed and monitored, or as a monthly service fee for access to information.  In addition, we have small amounts ofmonitored. This revenue from our Digi Support Services. We recognize service revenue from our Digi Wireless Design Services, SmartSense by Digi and Digi Remote Manager® based upon performance, including final product delivery and customer acceptance.  In addition, we recognize small amounts of revenue from Digi Support Services which is recognized over the life of the service term and is included in our IoT Products & Services segment. 
Digi Support Services revenues are recognized over the life of the support contract and included in our IoT Products & Services segment. Some of Digi Support Services revenue is for training and this revenue is recognized as the services are performed.
MARKETABLE SECURITIESProfessional Services Revenue
Professional services revenue is derived from our Digi Wireless Design Services contracts on either on a time-and-materials or a fixed-fee basis. These revenues, which are included in our IoT Products & Services segment are recognized as the services are performed for time-and-materials contracts, or when milestones are achieved and accepted by the customer for fixed-fee contracts.
Contracts with Multiple Performance Obligations
From time to time we have contracts from customers with multiple performance obligations. Our hardware products may be combined with our Digi Remote Manager® PaaS offering as well as other support services in an individual contract. Our SmartSense by Digi® revenues typically are derived from contracts with multiple performance obligations. These obligations may include: delivery of monitoring equipment that the customer either purchases out-right or uses while we retain ownership,
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monitoring services, providing condition alerts of assets being monitored, and recertification of sensor equipment. When we retain ownership of the equipment, we charge an implementation fee to the customer so they can begin using the equipment. In these instances, all revenue derived from the above obligations is recognized over the subscription term of the contract. If the customer purchases the equipment out-right, that portion of the revenue is recognized at the stand-alone selling price at the time the equipment is shipped and all other revenue is recognized over the subscription term of the contract. We regularly monitor and evaluatehave made an accounting policy election to exclude from the realizable valuemeasurement of our marketable securities. When assessing marketable securities for other-than-temporary declines in value,revenues any sales or similar taxes we consider several factors. These factors include: how significant the decline in value is as a percentage of the original cost, how long the market value of the investment has been less than its original cost, the underlying factors contributing to a decline in the prices of securities in a single asset class, the performance of the issuer’s stock price in relation to the stock price of its competitors within the industry, expected market volatility, analyst recommendations, the views of external investment managers, any news or financial information that has been released specific to the investee and the outlook for the overall industry in which the issuer operates. If events and circumstances indicate that a decline in the value of these securities has occurred and is other-than-temporary, we would record a charge to other income (expense).
ACCOUNTS RECEIVABLE AND ALLOWANCE FOR DOUBTFUL ACCOUNTS
We maintain an allowance for doubtful accounts, which reflects the estimate of losses that may resultcollect from the inability of some of our customers to make required payments. The estimate for the allowance for doubtful accounts is based on known circumstances regarding collectability of customer accounts and historical collections experience. If the financial condition of one or more of our customers were to deteriorate, resulting in an inability to make payments, additional allowances may be required. Material differences between the historical trends used to estimate the allowance for doubtful accounts and actual collection experience could result in a material change to our consolidated results of operations or financial position. The allowance for doubtful accounts was $1.1 million at September 30, 2018 and $0.3 million at September 30, 2017.customers.
INVENTORIES
Inventories are stated at the lower of cost or net realizable value, with cost determined using the first-in, first-out method. We reduce the carrying value of our inventories for estimated excess and obsolete inventories equal to the difference between the cost of inventory and its estimated realizable value based upon assumptions about future product demand and market conditions. Once the new cost basis is established, the value is not increased with any changes in circumstances that would indicate an increase in value after the re-measurement. If actual product demand or market conditions are less favorable than those projected by management, additional inventory write-downs may be required that could result in a material change to our consolidated results of operations or financial position. We have applied consistent methodologies for the net realizable value of inventories.
GOODWILL
Goodwill represents the excess of cost over the fair value of identifiable assets acquired. Goodwill is tested for impairment on an annual basis as of June 30, or more frequently if events or circumstances occur which could indicate impairment. The calculation ofFor our quantitative goodwill impairment requires us to make assumptions abouttests, we determine the estimated fair value of oureach reporting unit(s), which historically has been approximated by using our market capitalization plusunit and compare it to the carrying value of the reporting unit, including goodwill. If the carrying amount of a control premiumreporting unit is higher than its estimated fair value, an impairment loss must be recognized for our reporting unit(s). Control premium assumptions require judgment and actual results may differ from assumed or estimated amounts.
the excess. We have two reportable operating segments, our IoT Products & Services segment and our IoT Solutions segment and(see Note 4 to the consolidated financial statements). Effective with the reorganization announcement on October 7, 2020 (see Note 10), our IoT Products & Services segment (see Note 5business is now structured to the Condensed Consolidated Financial Statements). As a result, we concluded thatinclude four reporting units under the IoT Solutions segment and the IoT

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Products & Services segment, constitute separateeach with a reporting manager: Cellular Routers, Console Servers, OEM Solutions and Infrastructure Management. We have four reporting units for purposes of the ASC 350-20-35 "Goodwill Measurement of Impairment" assessment and both units werealong with our IoT Solutions segment that have been tested individually for impairment.
Our testThe fair value of each reporting unit is determined using a weighted combination of an income and market approach. A discounted cash flow (“DCF”) method is utilized for potential goodwill impairmentthe income approach. In developing the discounted cash flow analysis, our assumptions about future revenues, expenses, capital expenditures, and changes in working capital are based on management’s projections, and assume a terminal growth rate thereafter. A separate discount rate is a two-step approach. First, we estimate the fair valuesdetermined for each reporting unit by comparing the fair valueand these cash flows are then discounted to the carrying value. If the carrying value of the reporting unit exceeds its estimated fair value, then we conduct the second step, which requires us to measure the amount of the impairment loss. The impairment loss, if any, is calculated by comparing the implied fair value of the goodwill to its carrying amount. To calculate the implied fair value of goodwill,determine the fair value of the reporting unit’s assets and liabilities, excluding goodwill, is estimated. The excess of the fair value of the reporting unit over the amount assigned to its assets and liabilities, excluding goodwill, is the implied fair value of the reporting unit’s goodwill.
At June 30, 2018, we had a total of $104.6 million of goodwill on our Condensed Consolidated Balance Sheet for the IoT Products & Services reporting unit and the implied fair value of this reporting unit exceeded its carrying value by approximately 36%. At June 30, 2018, we had a total of $50.0 million of goodwill on our Condensed Consolidated Balance Sheet for the Solutions reporting unit and the implied fair value of this reporting unit exceeded its carrying value by approximately 7%. Based on that data, we concluded that no impairment was indicated for either reporting unit and we were not required to complete the second step of the goodwill impairment analysis. No goodwill impairment charges were recorded. During the fourth quarter of fiscal 2018, we assessed various qualitative factors to determine whether or not an additional goodwill impairment assessment was required as of September 30, 2018, and we concluded that no additional impairment assessment was required.
Implied fair values, for both reporting units were each calculated on a standalone basis using a weighted combination of the income approach and market approach.
The income approach indicates the fair value of a business based on the value of the cash flows the business or asset can be expected to generate in the future. A commonly used variation of the income approach used to value a business is the discounted cash flow (“DCF”) method. The DCF method is a valuation technique in which the value of a business is estimated on the earnings capacity, or available cash flow, of that business. Earnings capacity represents the earnings available for distribution to stockholders after consideration of the reinvestment required for future growth. Significant judgment is required to estimate the amount and timing of future cash flows for each reporting unit and the relative risk of achieving those cash flows.
unit. The market approach indicates the fairdetermines a value of a business or asset based on a comparison of the business or asset to comparable publicly traded companies or assets and transactions in its industry as well as prior company or asset transactions. This approach can be estimated throughderived from the guideline company method. This market approach method indicates fair value of a business by comparing itestimates the price reasonably expected to publicly traded companies in similar lines of business. After identifying and selectingbe realized from the guideline companies, we make judgments about the comparabilitysale of the companiesreporting unit based on size, growth rates, profitability, risk, and return on investment in order to estimate market multiples. These multiples are then applied to the reporting units to estimate a fair value.comparable companies.
The implied fair values of each reporting unit were added together to get an indicated value of total equity to which a range of indicated value of total equity was derived. This range was compared to the total market capitalization of $359.6 million as of June 30, 2018, which implied a range of control premiums of 5.7% to 16.4%. This range of control premiums fell below the control premiums observed in the last five years in the communications equipment industry. As a result, the market capitalization reconciliation analysis proved support for the reasonableness of the fair values estimated for each individual reporting unit.
Should the facts and circumstances surrounding our assumptions change, the first step of our goodwill impairment analysis may fail. Assumptions and estimates to determine fair values under the income and market approaches are complex and often subjective. They can be affected by a variety of factors, includingfactors. These include external factors such as industry and economic trends, andtrends. They also include internal factors such as changes in our business strategy and our internal forecasts. For example, ifWe believe we made a reasonable estimate with the assumptions used to calculate the fair values of our two reporting segments. Changes in circumstances or a potential event could negatively affect the estimated fair values. We will continue to monitor potential COVID-19 industry and demand impacts as this could potentially affect our cash flows and market capitalization. If our future operating results do not meet current forecasts or if we experience a sustained decline in our market capitalization that is determined to be indicative of a reduction in fair value of one or more of our reporting units, we may be required to record future impairment charges for goodwill.
Results of our Fiscal 2021 Annual Impairment Tests
Due to the reorganization on October 7, 2020, we performed an interim impairment test in addition to our annual test as of June 30, 2021. Our goodwill impairment tests as of October 7, 2020 and June 30, 2021 indicated no impairment. During the fourth quarter of fiscal 2021, we assessed various qualitative factors to determine whether or not an additional goodwill impairment assessment was required as of September 30, 2021, and we concluded that no additional impairment assessment was required.
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CONTINGENT CONSIDERATION
We measure our contingent consideration liabilities recognized in connection with business combinations at fair value on a recurring basis using significant unobservable inputs classified within Level 3 of the fair value hierarchy as defined in ASC 820

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"Fair "Fair Value Measurement". We used a probability-weighted discounted cash flow approach as athe valuation technique to determine the fair value of the contingent consideration on the acquisition date. At each subsequent reporting period, the fair value is re-measured with the change in fair value recognized in general and administrative expense and interest expense in our Condensed Consolidated Statementsconsolidated statements of Operations. Amounts, if any,operations. Any amounts paid to the sellersellers in excess of the amount recorded on the acquisition date will be classified as cash flows used in operating activities. Payments to the sellersellers not exceeding the acquisition-date fair value of the contingent consideration will be classified as cash flows used in financing activities. At September 30, 2018 and 2017, the fair value of our contingent consideration was $10.1 million and $6.4 million, respectively.
INCOME TAXES
We operate in multiple tax jurisdictions both in the U.S. and outside of the U.S. Accordingly, we must determine the appropriate allocation of income to each of these jurisdictions. This determination requires us to make several estimates and assumptions. Tax audits associated with the allocation of this income, and other complex issues, may require an extended period of time to resolve andresolve. They also could result in adjustments to our income tax balances that are material to our consolidated financial position and results of operations and could result in potential cash outflows.
Liabilities for uncertain tax positions are also established for potential and ongoing audits of federal, state and international issues. We have unrecognized tax benefitsroutinely monitor the potential impact of $1.6 million at September 30, 2018. We expectsuch situations and believe that it is reasonably possible that the total amounts of unrecognized tax benefits that will decrease over the next 12 months due to the expiration of various statutes of limitations will be immaterial. The total amount of unrecognized tax benefits that if recognized would affect our effective tax rate is $1.4 million.  We recognize interest and penaltiesliabilities are properly stated. Valuations related to amounts owed and tax rates could be impacted by changes to tax codes and our interpretation thereof, changes in statutory rates, our future taxable income levels and the results of tax matters in income tax expense.
WARRANTIES
In general, we warrant our products to be free from defects in material and workmanship under normal use and service. The warranty periods generally range from one to five years. We typically have the option to repair or replace products we deem defective due to material or workmanship. Estimated warranty costs are accrued in the period that the related revenue is recognized based upon an estimated average per unit repair or replacement cost applied to the estimated number of units under warranty. These estimates are based upon historical warranty incidents and are evaluated on an ongoing basis to ensure the adequacy of the warranty accrual. The product warranty accrual was $1.2 million at September 30, 2018 and $1.0 million at September 30, 2017.
We also warrant our software or firmware incorporated into our products generally for a period of one year and offer to provide a bug fix or software patch within a reasonable period. We have not accrued specifically for this warranty and have not had claims specifically related to the software.

audits.
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ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
INTEREST RATE RISK
Our exposureWe may be exposed to interest rate risk relates primarilyshould we decide to invest in marketable securities. When we held marketable securities, we classified them as available-for-sale and were carried at fair value. Our investments historically consisted of money market funds, certificates of deposit, commercial paper, corporate bonds and government municipal bonds. Our investment policy specifies the types of eligible investments and minimum credit quality of our investment portfolio.investments, as well as diversification and concentration limits which mitigate our risk. We do not use derivative financial instruments to hedge against interest rate risk.risk because the majority of our investments mature in less than one year.
We are exposed to market risks related to fluctuations in interest rates on amounts borrowed under the Credit Facility. As of September 30, 2021, we had no amounts outstanding under our Term Loan and $48.1 million outstanding under our Revolving Loan. Prior to May 4, 2020, borrowings under the Credit Facility bore interest rates based on an underlying variable benchmark plus applicable margin based on our total leverage ("ABR"); this interest rate was reset quarterly. Effective May 4, 2020, borrowings under the Credit Facility bear a variable interest rate of LIBOR plus an applicable margin spread from 3.25% to 1.25%. The amount of the applicable margin spread is a function of our leverage ratio and is reset monthly. Based on the balance sheet position for both the Term Loan and Revolving Loan at September 30, 2021, the annualized effect of a 25 basis point change in interest rates would increase or decrease our interest expense by $0.1 million. For additional information, see Note 7 to our consolidated financial statements. For our Credit Facility, interest rate changes generally do not affect the fair value of the debt instruments, but do impact future earnings and cash flows, assuming other factors are held constant.
FOREIGN CURRENCY RISK
We are exposed to foreign currency transaction risk associated with certain sales being denominated in Euros, British Pounds, Japanese Yen or Canadian DollarDollars and in certain cases, transactions in U.S. Dollars in our foreign entities. We are also exposed to foreign currency translation risk as the financial position and operating results of our foreign subsidiaries are translated into U.S. Dollars for consolidation. We manage our net asset or net liability position for non-functional currency accounts, primarily the U.S. dollar accounts in our foreign locations to reduce our foreign currency risk. In addition, as foreign currency rates fluctuate, we may from time to time, adjust the prices of our products, services and subscriptions. We have not implemented a formal hedging strategy.
The table below compares the average monthly exchange rates of the Euro, British Pound, Japanese Yen and Canadian Dollar:
Fiscal year ended
September 30,
 % increase Fiscal year ended
September 30,
% increase
2018 2017 (decrease) 20212020(decrease)
Euro1.1903
 1.1047
 7.7%Euro1.1951 1.1268 6.1 %
British Pound1.3458
 1.2673
 6.2%British Pound1.2718 1.2722 — %
Japanese Yen0.0093
 0.0090
 3.3%Japanese Yen0.0093 0.0093 — %
Canadian Dollar0.7789
 0.7615
 2.3%Canadian Dollar0.7911 0.7441 6.3 %
A 10.0% change from the 20182021 average exchange rate for the Euro, British Pound, Yen and Canadian Dollar to the U.S. Dollar would have resulted in a 0.4%an immaterial increase or decrease in fiscal 20182021 annual revenue and a 1.6%0.9% increase or decrease in stockholders' equity at September 30, 2018.2021. The above analysis does not take into consideration any pricing adjustments we may make in response to changes in the exchange rate.rates.
CREDIT RISK
We have some exposure to credit risk related to our accounts receivable portfolio. Exposure to credit risk is controlled through regular monitoring of customer financial status, credit limits and collaboration with sales management on customer contacts to facilitate payment.
Investments are made in accordance with our investment policy and consist of certificates of deposit, money market funds, corporate bonds and government municipal bonds. We may have some credit exposure related to the fair value of our securities, which could change based on changes in market conditions. If market conditions deteriorate or, if these securities experience credit rating downgrades, we may incur impairment charges for securities in our investment portfolio.
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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
Board of Directors and StockholdersShareholders
Digi International Inc.
Opinion on the financial statements
We have audited the accompanying consolidated balance sheets of Digi International Inc. (a Delaware corporation) and subsidiaries (the “Company”) as of September 30, 20182021 and 2017, and2020, the related consolidated statements of operations, comprehensive income, stockholders’ equity, and cash flows for each of the twothree years in the period ended September 30, 2018,2021, and the related notes and consolidated financial statement schedulesschedule included under item 15Item 15a (collectively referred to as the "financial statements"“financial statements”). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company as of September 30, 20182021 and 2017,2020, and the results of theirits operations and theirits cash flows for each of the three years thenin the period ended September 30, 2021, in conformity with accounting principles generally accepted in the United States of America.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the Company’s internal control over financial reporting as of September 30, 2018,2021, based on criteria established in the 2013 Internal Control-IntegratedControl—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”), and our report dated November 21, 201824, 2021 expressed an unqualified opinion.
Basis for opinion
These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s consolidated financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical audit matters

Critical audit matters are matters arising from the current period audit of the financial statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. We determined that there are no critical matters.



/s/ GRANT THORNTON LLP

We have served as the Company’s auditor since 2017.


Minneapolis, Minnesota
November 21, 201824, 2021




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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Board of Directors and Stockholders of Digi International Inc.
In our opinion, the consolidated statements of operations, comprehensive income, stockholders’ equity and cash flows for the year ended September 30, 2016 present fairly, in all material respects, the results of operations and cash flows of Digi International Inc. and its subsidiaries for the year ended September 30, 2016, in conformity with accounting principles generally accepted in the United States of America. In addition, in our opinion, the financial statement schedule for the year ended September 30, 2016 presents fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. These financial statements and financial statement schedule are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements and financial statement schedule based on our audit. We conducted our audit of these financial statements in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion.


/s/ PricewaterhouseCoopers LLP
Minneapolis, Minnesota
December 13, 2016, except for the change in composition of reportable segments discussed in Note 5 (not presented herein) to the consolidated financial statements appearing under Item 8 of the Company’s 2017 annual report on Form 10-K, as to which the date is November 22, 2017.



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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA (CONTINUED)





DIGI INTERNATIONAL INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
 Fiscal years ended September 30,
 2018 2017 2016
 (in thousands, except per common share data)
Revenue:     
Hardware product$191,050
 $166,480
 $196,101
Services and solutions37,316
 15,154
 6,904
Total revenue228,366
 181,634
 203,005
Cost of sales:     
Cost of hardware product96,332
 85,369
 97,776
Cost of services and solutions20,280
 7,647
 4,662
Amortization2,871
 1,444
 887
Total cost of sales119,483
 94,460
 103,325
Gross profit108,883
 87,174
 99,680
Operating expenses:     
Sales and marketing44,517
 33,955
 33,847
Research and development33,178
 28,566
 30,955
General and administrative28,565
 13,331
 17,026
Restructuring charges, net301
 2,515
 747
Total operating expenses106,561
 78,367
 82,575
Operating income2,322
 8,807
 17,105
Other income (expense), net:
 
 
Interest income445
 656
 545
Interest expense(25) (48) (291)
Other income (expense), net48
 76
 (669)
Total other income (expense), net468
 684
 (415)
Income from continuing operations, before income taxes2,790
 9,491
 16,690
Income tax provision1,487
 125
 3,212
Income from continuing operations1,303
 9,366
 13,478
Income from discontinued operations, after income taxes
 
 3,230
Net income$1,303
 $9,366
 $16,708
      
Basic net income per common share:     
Continuing operations$0.05
 $0.35
 $0.52
Discontinued operations$
 $
 $0.13
Net income$0.05
 $0.35
 $0.65
Diluted net income per common share:     
Continuing operations$0.05
 $0.35
 $0.51
Discontinued operations$
 $
 $0.12
Net income (1)$0.05
 $0.35
 $0.64
Weighted average common shares:     
Basic27,083
 26,432
 25,760
Diluted27,652
 27,099
 26,311
(1) Earnings per share presented are calculated by line item and may not add due to the use of rounded amounts.
Year ended September 30,
202120202019
(in thousands, except per common share data)
Revenue:
Product$265,805 $248,374 $224,530 
Service42,827 30,897 29,673 
Total revenue308,632 279,271 254,203 
Cost of sales:
Cost of product124,065 118,322 118,855 
Cost of service13,412 12,490 13,350 
Amortization4,498 4,487 2,963 
Total cost of sales141,975 135,299 135,168 
Gross profit166,657 143,972 119,035 
Operating expenses:
Sales and marketing61,909 52,761 45,801 
Research and development46,623 43,765 37,564 
General and administrative46,602 36,012 25,685 
Restructuring charge (reversal)995 117 (87)
Total operating expenses156,129 132,655 108,963 
Operating income10,528 11,317 10,072 
Other (expense) income, net:
Interest income10 304 733 
Interest expense(1,395)(3,592)(102)
Other (expense) income, net(144)(566)442 
Total other (expense) income, net(1,529)(3,854)1,073 
Income before income taxes8,999 7,463 11,145 
Income tax (benefit) expense(1,367)(948)1,187 
Net income$10,366 $8,411 $9,958 
Net income per common share:
Basic$0.32 $0.29 $0.36 
Diluted$0.31 $0.28 $0.35 
Weighted average common shares:
Basic32,111 28,849 27,905 
Diluted33,394 29,546 28,554 
The accompanying notes are an integral part of the consolidated financial statements.

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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA (CONTINUED)





DIGI INTERNATIONAL INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
Year ended September 30,
202120202019
(in thousands)
Net income$10,366 $8,411 $9,958 
Other comprehensive income (loss), net of tax:
Foreign currency translation adjustment1,071 1,698 (2,003)
Change in net unrealized gain (loss) on investments— — 19 
Less income tax (expense) benefit— — (5)
Other comprehensive income (loss), net of tax1,071 1,698 (1,989)
Comprehensive income$11,437 $10,109 $7,969 
 Fiscal years ended September 30,
 2018 2017 2016
 (in thousands)
Net income$1,303
 $9,366
 $16,708
Other comprehensive (loss) income, net of tax:     
Foreign currency translation adjustment(865) 2,041
 (2,107)
Change in net unrealized (loss) gain on investments(31) (14) 53
Less income tax benefit (provision)6
 5
 (20)
Reclassification of realized loss (gain) on investments included in net income (1)31
 
 (7)
Less income tax benefit (provision) (2)(8) 
 3
Other comprehensive (loss) income, net of tax(867) 2,032
 (2,078)
Comprehensive income$436
 $11,398
 $14,630
(1)Recorded in Other income (expense), net in our Consolidated Statements of Operations.
(2)Recorded in Income tax provision in our Consolidated Statements of Operations.


The accompanying notes are an integral part of the consolidated financial statements.



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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA (CONTINUED)



DIGI INTERNATIONAL INC.
CONSOLIDATED BALANCE SHEETS
 As of September 30,
 20212020
 (in thousands, except share data)
ASSETS  
Current assets:  
Cash and cash equivalents$152,432 $54,129 
Accounts receivable, net43,738 59,227 
Inventories43,921 51,568 
Other current assets6,567 5,134 
Total current assets246,658 170,058 
Property, equipment and improvements, net12,132 11,507 
Identifiable intangible assets, net118,029 121,248 
Goodwill225,522 210,135 
Deferred tax assets439 389 
Operating lease right-of-use assets15,684 14,334 
Other non-current assets1,067 1,011 
Total assets$619,531 $528,682 
LIABILITIES AND STOCKHOLDERS’ EQUITY  
Current liabilities:  
Current portion of long-term debt$— $1,972 
Accounts payable22,586 28,067 
Accrued compensation12,934 9,372 
Unearned revenue13,589 7,691 
Contingent consideration on acquired businesses20 4,228 
Current portion of operating lease liabilities2,633 2,527 
Other current liabilities7,179 7,373 
Total current liabilities58,941 61,230 
Income taxes payable2,334 1,958 
Deferred tax liabilities13,493 17,171 
Long-term debt45,799 58,980 
Operating lease liabilities18,368 16,193 
Other non-current liabilities8,079 1,650 
Total liabilities147,014 157,182 
Commitments and Contingencies (see Note 16)
00
Stockholders’ equity:  
Preferred stock, $.01 par value; 2,000,000 shares authorized; none issued and outstanding— — 
Common stock, $.01 par value; 60,000,000 shares authorized; 40,653,035 and 35,512,843 shares issued407 355 
Additional paid-in capital370,699 279,741 
Retained earnings180,692 170,330 
Accumulated other comprehensive loss(22,746)(23,817)
Treasury stock, at cost, 6,390,645 and 6,353,094 shares(56,535)(55,109)
Total stockholders’ equity472,517 371,500 
Total liabilities and stockholders’ equity$619,531 $528,682 
 As of September 30,
 2018 2017
 (in thousands, except share data)
ASSETS   
Current assets:   
Cash and cash equivalents$58,014
 $78,222
Marketable securities4,736
 32,015
Accounts receivable, net50,817
 28,855
Inventories41,644
 30,238
Receivable from sale of business
 1,998
Other2,613
 3,032
Assets held for sale5,220
 
Total current assets163,044
 174,360
Marketable securities, long-term
 4,753
Property, equipment and improvements, net6,270
 12,801
Identifiable intangible assets, net39,320
 11,800
Goodwill154,535
 131,995
Deferred tax assets6,665
 9,211
Other1,291
 269
Total assets$371,125
 $345,189
LIABILITIES AND STOCKHOLDERS’ EQUITY   
Current liabilities:   
Accounts payable$12,911
 $6,240
Accrued compensation8,190
 4,325
Accrued warranty1,172
 987
Accrued professional fees1,367
 928
Unearned revenue2,579
 1,343
Accrued restructuring453
 1,656
Contingent consideration on acquired businesses5,890
 388
Other2,413
 2,113
Total current liabilities34,975
 17,980
Income taxes payable851
 877
Deferred tax liabilities334
 534
Contingent consideration on acquired businesses4,175
 6,000
Other non-current liabilities510
 654
Total liabilities40,845
 26,045
Commitments and Contingencies (see Notes 15 & 16)
 
Stockholders’ equity:   
Preferred stock, $.01 par value; 2,000,000 shares authorized; none issued and outstanding
 
Common stock, $.01 par value; 60,000,000 shares authorized; 33,812,838 and 33,007,993 shares issued338
 330
Additional paid-in capital255,936
 245,528
Retained earnings151,748
 150,478
Accumulated other comprehensive loss(23,526) (22,659)
Treasury stock, at cost, 6,385,336 and 6,436,578 shares(54,216) (54,533)
Total stockholders’ equity330,280
 319,144
Total liabilities and stockholders’ equity$371,125
 $345,189

The accompanying notes are an integral part of the consolidated financial statements.

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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA (CONTINUED)



DIGI INTERNATIONAL INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
Year ended September 30,
202120202019
Operating activities:(in thousands)
Net income$10,366 $8,411 $9,958 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation of property, equipment and improvements4,343 4,545 4,578 
Amortization of identifiable intangible assets16,534 14,754 8,818 
Stock-based compensation8,135 7,237 5,655 
Deferred income tax provision(4,598)(3,357)(799)
Loss (gain) on sale of property, equipment and improvements89 — (4,392)
Change in fair value of contingent consideration5,772 (128)1,190 
Provision for bad debt and product returns2,290 2,135 635 
Provision for inventory obsolescence1,200 2,630 1,874 
Other, net42 366 (156)
Changes in operating assets and liabilities (net of acquisitions):   
Accounts receivable11,467 5,539 (6,589)
Inventories4,679 (11,133)(1,062)
Other assets(1,657)(704)(866)
Income taxes165 (1,100)(103)
Accounts payable(5,578)3,205 8,232 
Accrued expenses4,474 2,078 1,991 
Net cash provided by operating activities57,723 34,478 28,964 
Investing activities:   
Proceeds from maturities of marketable securities— — 4,750 
Acquisition of businesses, net of cash acquired(19,108)(136,098)— 
Proceeds from sale of property, equipment and improvements— — 10,096 
Purchase of property, equipment, improvements and certain other intangible assets(2,257)(899)(9,335)
Net cash (used in) provided by investing activities(21,365)(136,997)5,511 
Financing activities:   
Proceeds from long-term debt617 119,018 — 
Payments on long-term debt(15,624)(55,893)— 
Payments for contingent consideration(4,200)(4,698)(3,748)
Proceeds from issuances of stock, net of offering expenses73,830 — — 
Proceeds from stock option plan transactions8,525 5,902 4,874 
Proceeds from employee stock purchase plan transactions1,214 1,065 1,058 
Taxes paid for net share settlement of share-based payment awards(2,120)(1,791)(1,071)
Net cash provided by financing activities62,242 63,603 1,113 
Effect of exchange rate changes on cash and cash equivalents(297)253 (810)
Net increase (decrease) in cash and cash equivalents98,303 (38,663)34,778 
Cash and cash equivalents, beginning of period54,129 92,792 58,014 
Cash and cash equivalents, end of period$152,432 $54,129 $92,792 
Supplemental disclosures of cash flow information:
Interest paid$917 $3,009 $
Income taxes paid, net$3,684 $3,686 $2,048 
Supplemental schedule of non-cash investing and financing activities:
Accrual for property, equipment, improvements and certain other intangibles assets$(98)$(26)$— 
Tenant improvement allowance$1,000 $— $— 
Transfer of inventory to property, equipment and improvements$(1,838)$(1,363)$(1,064)
Liability related to acquisition of business$(6,200)$(5,100)$— 
Term debt refinanced as credit facility$50,000 $— $— 
  Fiscal years ended September 30,
  2018 2017 2016
Operating activities: (in thousands)
Net income $1,303
 $9,366
 $16,708
Adjustments to reconcile net income to net cash (used in) provided by operating activities:      
Depreciation of property, equipment and improvements 2,835
 2,900
 2,742
Amortization of identifiable intangible assets 9,435
 2,597
 1,872
Stock-based compensation 4,854
 4,659
 3,654
Excess tax benefits from stock-based compensation 
 (326) (212)
Deferred income tax (benefit) provision (508) (2,108) 1,115
Gain on sale of property, equipment and improvements (622) 
 
Gain on sale of business 
 
 (2,870)
Change in fair value of contingent consideration 1,377
 (4,364) (441)
Bad debt/product return provision 1,120
 361
 168
Inventory obsolescence 2,056
 1,850
 1,734
Restructuring charges, net 301
 2,515
 747
Other 67
 (9) 66
Changes in operating assets and liabilities (net of acquisitions):      
Accounts receivable (17,002) 833
 (1,188)
Inventories (9,186) (4,484) 3,993
Other assets (1,412) 562
 597
Income taxes 697
 (3) (1,589)
Accounts payable 2,728
 (3,536) 1,612
Accrued expenses (821) (8,338) (1,619)
Net cash (used in) provided by operating activities (2,778) 2,475
 27,089
Investing activities:      
Purchase of marketable securities 
 (61,964) (74,759)
Proceeds from maturities of marketable securities 32,032
 87,105
 73,706
Proceeds from sale of business 2,000
 3,000
 2,849
Acquisition of businesses, net of cash acquired (56,258) (30,111) (2,860)
Proceeds from sale of property and equipment 731
 
 
Proceeds from sale of investment 
 
 13
Purchase of property, equipment, improvements and certain other intangible assets (1,842) (1,773) (2,729)
Net cash used in investing activities (23,337) (3,743) (3,780)
Financing activities:      
Acquisition earn-out payments 
 (518) 
Excess tax benefits from stock-based compensation 
 326
 212
Proceeds from stock option plan transactions 5,460
 3,502
 7,191
Proceeds from employee stock purchase plan transactions 1,115
 685
 896
Repurchase of common stock (748) (938) (550)
Net cash provided by financing activities 5,827
 3,057
 7,749
Effect of exchange rate changes on cash and cash equivalents 80
 706
 (349)
Net (decrease) increase in cash and cash equivalents (20,208) 2,495
 30,709
Cash and cash equivalents, beginning of period 78,222
 75,727
 45,018
Cash and cash equivalents, end of period $58,014
 $78,222
 $75,727
       
Supplemental disclosures of cash flow information:      
Interest paid $10
 $1
 $9
Income taxes paid, net $1,235
 $2,129
 $3,029
Supplemental schedule of non-cash investing and financing activities:      
Accrual for capitalized intangible asset $(78) $(36) $(183)
Receivable related to sale of business $
 $
 $4,956
Liability related to acquisition of business $(2,300) $(1,310) $(10,550)


The accompanying notes are an integral part of the consolidated financial statements.

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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA (CONTINUED)



DIGI INTERNATIONAL INC.
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY

For fiscal years ended September 30, 2021, 2020 and 2019
(in thousands)Accumulated
AdditionalOtherTotal
Common StockTreasury StockPaid-InRetainedComprehensiveStockholders’
SharesPar ValueSharesValueCapitalEarningsLossEquity
Balances, September 30, 201833,813 $338 6,385 $(54,216)$255,936 $151,961 $(23,526)$330,493 
Net income— — — — — 9,958 — 9,958 
Other comprehensive loss— — — — — — (1,989)(1,989)
Employee stock purchase plan issuances— — (111)948 110 — — 1,058 
Taxes paid for net share settlement of share-based payment awards— — 93 (1,071)— — — (1,071)
Issuance of stock under stock award plans795 — — 4,866 — — 4,874 
Stock-based compensation expense— — — — 5,655 — — 5,655 
Balances, September 30, 201934,608 346 6,367 (54,339)266,567 161,919 (25,515)348,978 
Net income— — — — — 8,411 — 8,411 
Other comprehensive income— — — — — — 1,698 1,698 
Employee stock purchase plan issuances— — (118)1,021 44 — — 1,065 
Taxes paid for net share settlement of share-based payment awards— — 104 (1,791)— — — (1,791)
Issuance of stock under stock award plans905 — — 5,893 — — 5,902 
Stock-based compensation expense— — — — 7,237 — — 7,237 
Balances, September 30, 202035,513 355 6,353 (55,109)279,741 170,330 (23,817)371,500 
Net income— — — — — 10,366 — 10,366 
Other comprehensive income— — — — — — 1,071 1,071 
Issuance of common stock, net of offering expenses4,025 40 — — 73,790 — — 73,830 
Other— — — — — (4)— (4)
Employee stock purchase plan issuances— — (79)694 520 — — 1,214 
Taxes paid for net share settlement of share-based payment awards— — 117 (2,120)— — — (2,120)
Issuance of stock under stock award plans1,115 12 — — 8,513 — — 8,525 
Stock-based compensation expense— — — — 8,135 — — 8,135 
Balances, September 30, 202140,653 $407 6,391 $(56,535)$370,699 $180,692 $(22,746)$472,517 
For fiscal years ended September 30, 2018, 2017 and 2016        
(in thousands)             Accumulated  
          Additional   Other Total
  Common Stock Treasury Stock Paid-In Retained Comprehensive Stockholders’
  Shares Par Value Shares Value Capital Earnings Loss Equity
Balances, September 30, 2015 31,534
 $315
 6,487
 $(54,535) $227,367
 $124,404
 $(22,613) $274,938
Net income           16,708
   16,708
Other comprehensive loss             (2,078) (2,078)
Employee stock purchase plan issuances     (104) 876
 20
     896
Repurchase of common stock     48
 (550)       (550)
Issuance of stock under stock award plans 937
 10
     7,181
     7,191
Tax impact from equity awards         (914)     (914)
Accelerated vesting of Etherios stock award plans         184
     184
Stock-based compensation expense         3,654
     3,654
Balances, September 30, 2016 32,471
 $325
 6,431
 $(54,209) $237,492
 $141,112
 $(24,691) $300,029
Net income           9,366
   9,366
Other comprehensive income             2,032
 2,032
Employee stock purchase plan issuances     (72) 614
 71
     685
Repurchase of common stock     78
 (938)       (938)
Issuance of stock under stock award plans 537
 5
     3,497
     3,502
Tax impact from equity awards         (191)     (191)
Stock-based compensation expense         4,659
     4,659
Balances, September 30, 2017 33,008
 $330
 6,437
 $(54,533) $245,528
 $150,478
 $(22,659) $319,144
Cumulative-effect adjustment from adoption of ASU 2016-09         52
 (33)   19
Net income           1,303
   1,303
Other comprehensive loss             (867) (867)
Employee stock purchase plan issuances     (126) 1,065
 50
     1,115
Repurchase of common stock     74
 (748)       (748)
Issuance of stock under stock award plans 805
 8
     5,452
     5,460
Stock-based compensation expense         4,854
     4,854
Balances, September 30, 2018 33,813
 $338
 6,385
 $(54,216) $255,936
 $151,748
 $(23,526) $330,280


The accompanying notes are an integral part of the consolidated financial statements.

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1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Business Description
We are a leading global provider of business and mission-critical and Internet of Things ("IoT")IoT connectivity products, services and services.solutions. We help our customers create next-generation connected products andto deploy, monitor and manage critical communications infrastructures and compliance standards in demanding environments with high levels of security and reliability. We have two2 reportable operating segments under applicable accounting standards:segments: (i) IoT Products & Services (formerly "M2M") segment;Services; and (ii) IoT Solutions (formerly "Solutions") segment.
Our IoT Products & Services segment consists primarily of distinct communications products and communication product development services. Among other things, these products and services help our customers create next-generation connected products and deploy and manage critical communications infrastructures in demanding environments with high levels of security and reliability. This segment creates secure, easy-to-implement embedded solutions and services to help customers build IoT connectivity. It also deploys ready-to-use, complete box solutions to connect remote equipment, including products from our January 2018 acquisition of Accelerated Concepts, Inc. ("Accelerated"). The IoT Products & Services segment also offers dedicated professional services for the design of specialized wireless communications products for customers. Finally, this segment offers managed cloud services that enable customers to capture and manage data from devices they connect to networks. Our IoT products and services are used by a wide range of businesses and institutions.
Our IoT Solutions segment offers wireless temperature and other condition-based monitoring services as well as employee task management services. These solutions are focused on three primary vertical markets: healthcare (including retail pharmacies), food service and transportation/logistics. The solutions are marketed as SmartSense by Digi, formerly Digi Smart Solutions. We have formed, expanded and enhanced the IoT Solutions segment through four acquisitions. These include: the October 2015 acquisition of Bluenica Corporation ("Bluenica"), the November 2016 acquisition of FreshTemp®, LLC ("FreshTemp®"), the January 2017 acquisition of SMART Temps®, LLC ("SMART Temps®") and the October 2017 acquisition of TempAlert, LLC ("TempAlert").
Discontinued Operations
On October 23, 2015, we sold all of the outstanding stock of our wholly owned subsidiary, Etherios Inc. (Etherios) to West Monroe Partners, LLC. Because the sale of Etherios represented a strategic shift that had a major effect on our operations and financial results, we classified our Etherios business as discontinued operations, which requires retrospective application to financial information for all periods presented. Since the cost of segregating the consolidated statement of cash flows outweighed the benefits, we elected not to segregate our consolidated statement of cash flows as the material items in the operating and investing sections are disclosed in Note 3 to our Consolidated Financial Statements.
Principles of Consolidation
The consolidated financial statements include our accounts and the accounts of our wholly-owned subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation.
Reclassifications
Certain prior yearAccounting Estimates

The preparation of the consolidated financial statements in conformity with U.S. generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts have been reclassified to conform to our fiscal 2018 presentation. Onin the Consolidated Balance Sheet for the period ended September 30, 2017, contingent consideration on acquired businesses has been reclassifiedconsolidated financial statements and accompanying notes. Actual results could differ significantly from other current liabilities to its own respective line item.those estimates.
Cash and Cash Equivalents
Cash equivalents consist of money market accounts and other highly liquid investments purchased with an original maturity of three months or less. The carrying amounts approximate fair value due to the short maturities of these investments. We maintain our cash and cash equivalents in bank accounts which at times, may exceed federally insured limits.limits at times. We have not experienced any losses in suchthese accounts.
Marketable Securities
Marketable securities consist of certificates of deposit, commercial paper, corporate bonds and government municipal bonds. All marketable securities are accounted for as available-for-sale and are carried at fair value on our consolidated balance sheets

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1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
with unrealized gains and losses recorded in accumulated other comprehensive loss within stockholders’ equity. In order to estimate the fair value for each security in our investment portfolio, we obtain quoted market prices and trading activity for each security when available. We obtain relevant information from our investment advisor and, if warranted, also may review the financial solvency of certain security issuers.
We regularly monitor and evaluate the value of our marketable securities. When assessing marketable securities for other-than-temporary declines in value, we consider several factors. These factors include: how significant the decline in value is as a percentage of the original cost, how long the market value of the investment has been less than its original cost, the underlying factors contributing to a decline in the prices of securities in a single asset class, the performance of the issuer’s stock price in relation to the stock price of its competitors within the industry, expected market volatility, analyst recommendations, the views of external investment managers, any news or financial information that has been released specific to the investee and the outlook for the overall industry in which the issuer operates. If events and circumstances indicate that a decline in the value of a security has occurred and is other-than-temporary, we would record a charge to other (expense) income.
Accounts Receivable
Accounts receivable are stated at the amount we expect to collect, whichcollect. This amount is net of an allowance for doubtful accountscredit losses for estimated losses resulting from the inability of our customers to make required payments.payments and a reserve for future credit returns and pricing adjustments.  The following factors are considered when determining the collectability of specific customer accounts:  customer creditworthiness, past transaction history with the customer, and changes in customer payment terms or practices.  In addition, overall historical collection experience, current economic industry trends, and a review of the current status of trade accounts receivable are considered when determining the required allowance for doubtful accounts.credit losses.  Based on our assessment, we provide for estimated uncollectible amounts through a charge to earnings and a credit to our allowance for doubtful accounts.credit losses.  Balances that remain outstanding after we have used reasonable collection efforts are written off through a charge to the allowance for doubtful accountscredit losses and a credit to accounts receivable. Estimated reserves for future credit returns and pricing adjustments are established based on an analysis of historical patterns of credit returns and price adjustments compared to received credit returns and distribution sales for the current period. Estimated reserves for future credit returns and price adjustments are charged against revenue in the same period as the corresponding sales are recorded. Estimated sales returns for our distributor stock rotation program are accounted for under the guidance of Accounting Standard Codification (ASC) 845 Nonmonetary Transactions.
The following table presents a reconciliation of the allowance for credit losses (in thousands):
Year ended September 30,
20212020
Balance at beginning of period$3,778 $968 
Additions2,803 2,534 
Uncollectible accounts charged to allowance, net of recoveries(2,647)276 
Balance at end of period$3,934 $3,778 
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1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
Inventories
Inventories are statedvalued at the lower of cost or net realizable value with cost determined using the lower of cost or net-realizable value.first-in, first-out (FIFO) method. Appropriate consideration is given to deterioration, obsolescence and other factors in evaluating net realizable value.
Property, Equipment and Improvements, Net
Property, equipment and improvements are carried at cost, net of accumulated depreciation. Depreciation is provided by charges to operations using the straight-line method over the estimated asset useful lives. Furniture and fixtures, purchased software and other equipment are depreciated over a period of three years to seventen years. Building improvements and buildings are depreciated over ten years and thirty-nine39 years, respectively (see Note 6respectively. Leasehold improvements are depreciated over the shorter of the lease term or the estimated useful life of the asset. Long-lived assets to be held and used, such as property, equipment and improvements, are reviewed for impairment whenever events or changes in circumstances indicate that the Consolidated Financial Statements for regarding Assets held for sale at September 30, 2018).carrying amount may not be recoverable.
Expenditures for maintenance and repairs are charged to operations as incurred, while major renewals and betterments are capitalized. The assets and related accumulated depreciation accounts are adjusted for asset retirements and disposals with the resulting gain or loss included in operations.
Identifiable Intangible Assets
Purchased proven technology, license agreements, covenants not to compete and other identifiable intangible assets are recorded at fair value when acquired in a business acquisition, or at cost when not purchased in a business acquisition. All other identifiable intangible assets are amortized on either a straight-line basis over their estimated useful lives of three years to twelve years or based on the pattern in which the asset is consumed.14.5 years. Useful lives for identifiable intangible assets are estimated at the time of acquisition based on the periods of time from which we expect to derive benefits from the identifiable intangible assets. Amortization of purchased and core technology is included in cost of sales in the Consolidated Statements of Operations. Amortization of all other acquired identifiable intangible assets is charged to operating expenses as a component of general and administrative expense.
Identifiable intangible assets are reviewed for impairment annually or whenever events or circumstances indicate that undiscounted expected future cash flows are not sufficient to recover the carrying value amount. We measure impairment loss by utilizing cash flow valuation technique using the income approach. Impairment losses, if any, would beare recorded in the period the impairment is identified. There were no material impairments identified in fiscal 2018, 20172021, 2020 or 2016.

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1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)2019.
Goodwill
Goodwill represents the excess of cost over the fair value of identifiable assets acquired.  Goodwill is quantitatively tested for impairment on an annual basis as of June 30, or more frequently if events or circumstances occur which could indicate impairment. The calculation of goodwill impairment requires us to make assumptions about the fair value of our reporting unit(s), which historically has been approximated by using our market capitalization plus a control premium for our reporting unit(s). Control premium assumptions require judgment and actual results may differ from assumed or estimated amounts.
We have two2 reportable operating segments, our IoT Solutions segment and our IoT Products & Services segment (see Note 5 to the Condensed Consolidated Financial Statements). As a result, we concluded that theand our IoT Solutions segment and(see Note 4 to the consolidated financial statements). Effective with the reorganization announcement on October 7, 2020 (see Note 10), our IoT Products & Services business is now structured to include four reporting units under the IoT Products & Services segment, constitute separateeach with a reporting manager: Cellular Routers, Console Servers, OEM Solutions and Infrastructure Management. We have four reporting units for purposes of the ASC 350-20-35 "Goodwill Measurement of Impairment" assessment and both units werealong with our IoT Solutions segment that have been tested individually for impairment.
OurDue to the reorganization on October 7, 2020 (see Note 10), we performed an interim impairment test for potentialin addition to our annual test as of June 30, 2021. Our goodwill impairment is a two-step approach. First, we estimate the fair values for each reporting unit by comparing the fair value to the carrying value. If the carrying valuetests as of the reporting unit exceeds its estimated fair value, then we conduct the second step, which requires us to measure the amount of the impairment loss. The impairment loss, if any, is calculated by comparing the implied fair value of the goodwill to its carrying amount. To calculate the implied fair value of goodwill, the fair value of the reporting unit’s assetsOctober 7, 2020 and liabilities, excluding goodwill, is estimated. The excess of the fair value of the reporting unit over the amount assigned to its assets and liabilities, excluding goodwill, is the implied fair value of the reporting unit’s goodwill.
At June 30, 2018, we had a total of $104.6 million of goodwill on our Condensed Consolidated Balance Sheet for the IoT Products & Services reporting unit and the implied fair value of this reporting unit exceeded its carrying value by approximately 36%. At June 30, 2018, we had a total of $50.0 million of goodwill on our Condensed Consolidated Balance Sheet for the Solutions reporting unit and the implied fair value of this reporting unit exceeded its carrying value by approximately 7%. Based on that data, we concluded that2021 indicated no impairment was indicated for either reporting unit and we were not required to complete the second step of the goodwill impairment analysis. No goodwill impairment charges were recorded.(see Note 3). During the fourth quarter of fiscal 2018,2021, we assessed various qualitative factors to determine whether or not an additional goodwill impairment assessment was required as of September 30, 2018,2021, and we concluded that no additional impairment assessment was required.
ImpliedContingent Consideration
We measure our contingent consideration liabilities recognized in connection with business combinations at fair value on a recurring basis using significant unobservable inputs classified within Level 3 of the fair value hierarchy as defined in ASC 820 "Fair Value Measurement". We used a probability-weighted discounted cash flow approach as a valuation technique to determine the fair value of the contingent consideration on the acquisition date. At each subsequent reporting period, the fair value is re-measured with the change in fair value recognized in general and administrative expense in our Consolidated
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1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
Statements of Operations. Amounts, if any, paid to the seller in excess of the amount recorded on the acquisition date will be classified as cash flows used in operating activities. Payments to the seller not exceeding the acquisition-date fair value of the contingent consideration will be classified as cash flows used in financing activities.
Warranties
In general, we warrant our hardware products to be free from defects in material and workmanship under normal use and service. The warranty periods generally range from one year to five years. We typically have the option to either repair or replace hardware products we deem defective with regard to material or workmanship. Estimated warranty costs are accrued in the period that the related revenue is recognized based upon an estimated average per unit repair or replacement cost applied to the estimated number of units under warranty. These estimates are based upon historical warranty incidents and are evaluated on an ongoing basis to ensure the adequacy of the warranty accrual.
We also warrant our software or firmware incorporated into our products generally for a period of one year and offer to provide a bug fix or software patch within a reasonable period. We have not accrued specifically for this warranty and have not had claims specifically related to software or firmware. We are not responsible for, and do not warrant that, custom software versions, created by OEM customers based upon our software source code, will function in a particular way, will conform to any specifications or are fit for any particular purpose. Further, we do not indemnify these customers from any third-party liability as it relates to or arises from any customization or modifications made by the OEM customer.
Treasury Stock 
We record treasury stock at cost. Treasury stock may be acquired from employees for tax withholding purposes related to vesting of restricted stock awards as part of our stock-based compensation program and issued pursuant to the Employee Stock Purchase Plan.

Revenue Recognition
We recognize hardware product revenue upon transfer of control of goods or services to customers in an amount that reflects the consideration we expect to receive in exchange for those goods or services.
We determine the amount of revenue to be recognized through application of the following steps:
identification of the contract, or contracts with a customer;
identification of the performance obligations in the contract;
determination of the transaction price;
allocation of the transaction price to the performance obligations in the contract; and
recognition of revenue when or as we satisfy the performance obligations.
Hardware Product Revenue and SmartSense by Digi® Equipment Revenue and Associated Installation Fees
Our hardware product revenue is derived primarily from the sale of wired and wireless hardware products to our distributors and direct/original equipment manufacturer (“Direct/OEM”) customers. Product revenue generally is recognized upon shipment of the product to a customer. Sales to authorized domestic distributors and Direct/OEM customers typically are made with certain rights of return and price adjustment provisions. Estimated reserves for future credit returns and pricing adjustments are established based on an analysis of historical patterns of credit returns and price adjustments compared to received credit returns and distribution sales for the current period. Estimated reserves for future credit returns and price adjustments are charged against revenue in the same period as the corresponding sales are recorded. Material differences between the historical trends used to determine estimated reserves and actual credit returns and pricing adjustments could result in a material change to our consolidated results of operations or financial position. Estimated sales returns for our distributor stock rotation program are accounted for under the guidance of ASC 845 Nonmonetary Transactions.
Equipment revenue from SmartSense by Digi® within our IoT Solutions segment is recognized upon shipment of the equipment to a customer. Installation service charges from these sales are recorded when the product is installed.

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1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
Subscription and Support Services Revenue
Our SmartSense by Digi® subscription revenue is recorded on a monthly basis. These subscriptions are generally in a range from one year to five years, and may contain an evergreen renewal provision. Generally, our subscription renewal charges per month are the same as the original contract term.
We derive service revenue from our Digi Remote Manager®, a platform-as-a-service (“PaaS”) offering, whereby customers pay for services consumed based on the number of devices being managed or monitored. This revenue is recognized over the life of the service term and is included in our IoT Products & Services segment. 
Digi Support Services revenues are recognized over the life of the support contract and included in our IoT Products & Services segment. Some of Digi Support Services revenue is for training and this revenue is recognized as the services are performed.
Professional Services Revenue
Professional services revenue is derived from our Digi Wireless Design Services contracts on either on a time-and-materials or a fixed-fee basis. These revenues, which are included in our IoT Products & Services segment are recognized as the services are performed for time-and-materials contracts, or when milestones are achieved and accepted by the customer for fixed-fee contracts.
Contracts with Multiple Performance Obligations
From time to time we have contracts from customers with multiple performance obligations. Our hardware products may be combined with our Digi Remote Manager® PaaS offering as well as other support services in an individual contract. Our SmartSense by Digi® revenues typically are derived from contracts with multiple performance obligations. These obligations may include: delivery of monitoring equipment that the customer either purchases out-right or uses while we retain ownership, monitoring services, providing condition alerts of assets being monitored, and recertification of sensor equipment. When we retain ownership of the equipment, we charge an implementation fee to the customer so they can begin using the equipment. In these instances, all revenue derived from the above obligations is recognized over the subscription term of the contract. If the customer purchases the equipment out-right, that portion of the revenue is recognized at the stand-alone selling price at the time the equipment is shipped and all other revenue is recognized over the subscription term of the contract. We have made an accounting policy election to exclude from the measurement of our revenues any sales or similar taxes we collect from customers.
Research and Development
Research and development costs are expensed when incurred. Research and development costs include compensation, allocation of corporate costs, depreciation, utilities, professional services and prototypes. Software and firmware development costs are expensed as incurred until the point that both the technological feasibility and the proven marketability of the product are established. To date, the time period between the establishment of technological feasibility and completion of software development has been short and no significant development costs have been incurred during that period. Accordingly, we have not capitalized any software development costs to date.
Income Taxes
Deferred income taxes are recognized for the tax consequences in future years of differences between the tax basis of assets and liabilities and their financial reporting amounts at each year end based on enacted tax laws and statutory tax rates applicable to the periods in which the differences are expected to affect taxable income. Income tax expense is equal to the tax payable for the period and the change during the period in deferred tax assets and liabilities as well as changes in income tax reserves. We maintain valuation allowances unless it is more likely than not that all or a portion of the deferred tax assets will be realized. Changes in valuation allowances from period to period are included in our tax provision in the period of change. We recognize the effect of income tax positions only if those positions are more likely than not of being sustained. Recognized income tax positions are measured at the largest amount that is greater than 50% likely of being realized. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs.
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1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
Stock-Based Compensation
Stock-based compensation expense represents the cost of employee services received in exchange for an award of equity instruments based on the grant date fair value of the award. This cost must be recognized over the period during which an employee is required to provide the service (usually the vesting period).
Foreign Currency Translation
Financial position and results of operations of our international subsidiaries are measured using local currencies as the functional currency. Assets and liabilities of these operations are translated at the exchange rates in effect at the end of each reporting period. For our international subsidiaries, our statements of operations accounts are translated at the weighted average rates of exchange prevailing during each reporting period. Translation adjustments arising from the use of differing currency exchange rates from period to period are included in accumulated other comprehensive loss in stockholders’ equity. Gains and losses on foreign currency exchange transactions, as well as translation gains or losses on transactions denominated in currencies other than an entity’s functional currency, are reflected in the statement of operations. During fiscal 2021, 2020 and 2019 there were net transaction (losses) gains of $(0.1) million, $(0.6) million and $0.4 million, respectively that were recorded in other income, net. We manage our net asset or net liability position for U.S. dollar accounts in our foreign locations to reduce our foreign currency risk. We have not implemented a formal hedging strategy.
Comprehensive Income
Our comprehensive income is comprised of net income, foreign currency translation adjustments and unrealized gains and losses on available-for-sale marketable securities. These items are charged or credited to the accumulated other comprehensive loss account in stockholders’ equity.
Net Income Per Common Share
Basic net income per common share is calculated based on the weighted average number of common shares outstanding during the period. Diluted net income per common share is computed by dividing net income by the weighted average number of common and potentially dilutive common shares outstanding during the period. Potentially dilutive common shares of our stock result from common stock options and restricted stock units. We use the treasury stock method to calculate the weighted-average shares used in the diluted earnings per share computation. Under this method the proceeds from exercise of an option, any amount of compensation cost for future service that we have not yet recognized, and the amount of estimated tax benefits that would be recorded in paid-in capital when the option is exercised are assumed to have been used to repurchase shares in the current period.
The following table is a reconciliation of the numerators and denominators in the net income per common share calculations (in thousands, except per common share data):
 Year ended September 30,
 202120202019
Numerator:   
Net income$10,366 $8,411 $9,958 
Denominator:
Denominator basic net income per common share — weighted average shares outstanding32,111 28,849 27,905 
Effect of dilutive securities:
Stock options and restricted stock units1,283 697 649 
Denominator diluted net income per common share — adjusted weighted average shares33,394 29,546 28,554 
Net income per common share, basic$0.32 $0.29 $0.36 
Net income per common share, diluted$0.31 $0.28 $0.35 
Because their effect would be anti-dilutive at period end, certain potentially dilutive shares related to stock options to purchase common shares were excluded in the above computation of diluted earnings per share because the options’ exercise prices were greater than the average market price of our common shares. For the years ended September 30, 2021, 2020 and 2019, such excluded stock options were 35,160, 1,143,411 and 744,513, respectively.
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1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
Potential Impacts of COVID-19 on our Business
The impact of the coronavirus ("COVID-19") pandemic coIntinues to unfold. The extent of the pandemic's effect on our operational and financial performance will depend in large part on future developments, which cannot be reasonably estimated at this time. Future developments include the duration, scope and severity of the pandemic, the actions taken to contain or mitigate its impact both within and outside the jurisdictions where we operate, the impact on governmental programs and budgets, the development of treatments or vaccines, and the timing and level of resumption of widespread economic activity. Due to the inherent uncertainty of the unprecedented and rapidly evolving situation, we are unable to predict with any confidence the likely impact of the COVID-19 pandemic on our future operations. For a more detailed discussion see Part I, Item 1 and "Management's Discussion and Analysis of Financial Condition and Results of Operations" in Part II, Item 7 of this Form 10-K.

Recent Accounting Developments
Adopted
In August 2018, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") 2018-13, Fair Value Measurement - Disclosure Framework (Topic 820).  The updated guidance changes the disclosure requirements on fair value measurements. We adopted this standard in the first quarter of fiscal 2021. This standard did not have a material impact on our consolidated financial statements.
In June 2016, FASB issued ASU 2016-13, Financial Instruments - Credit Losses (Topic 326), Measurement of Credit Losses on Financial Instruments. The amendments in this update replace the incurred loss impairment methodology in current U.S. GAAP with a methodology that reflects expected credit losses. This update is intended to provide financial statement users with more decision-useful information about expected credit losses. We adopted this standard in the first quarter of fiscal 2021, following the modified-retrospective approach. This standard did not have a material impact on our consolidated financial statements.
Issued
In October 2021, FASB issued ASU 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers. This update requires entities to apply Topic 606 to recognize and measure contract assets and contract liabilities in a business combination. ASU 2021-08 is effective for our fiscal year beginning after September 30, 2021. We are currently evaluating the impact that adopting this new accounting standard would have on our condensed consolidated financial statements, but do not believe it will have a material effect.
2. ACQUISITIONS
Fiscal 2021 Acquisitions
Acquisition of Haxiot, Inc.
On March 26, 2021, we acquired Haxiot, Inc. ("Haxiot"), a Dallas-based provider of low power wide area ("LPWA") wireless technology. The results of operations are now included in our third quarter of fiscal 2021 results within our IoT Products & Services segment. We believe this is a complementary acquisition for us as it significantly enhances our IoT Products & Services segment by enhancing Digi's embedded systems portfolio and immediately extends the company's market reach with a complete LoRaWAN®-based solutions offering.
The terms of the acquisition included an upfront cash payment as well as contingent consideration comprised of future earn-out payments. We funded the closing of the acquisition with $7.1 million of cash on hand. The future earn-out payments are based on Haxiot revenue performance and contractually are not to exceed $3.0 million and $5.0 million for the annual periods ending December 31, 2021 and December 31, 2022. The fair value amount of these earn-outs for the annual periods ending December 31, 2021 and December 31, 2022 are $— million and $5.9 million, respectively. In the third quarter of fiscal 2021, the preliminary purchase price allocation was updated, including related determination of fair value and income tax implications. As a result, we adjusted goodwill to $8.6 million and adjusted contingent consideration to $5.9 million.
For tax purposes, this acquisition is treated as a stock acquisition. The goodwill therefore is not deductible.
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2. ACQUISITIONS (CONTINUED)
Costs directly related to the acquisition of $0.3 million in fiscal 2021 have been charged to operations and are included in general and administrative expense in our consolidated statements of operations. These acquisition costs include legal, accounting, valuation and investment banking fees.
The following table summarizes the preliminary fair values of Haxiot assets acquired, net of $50 thousand of cash acquired, and liabilities assumed as of the acquisition date (in thousands).
Cash$7,096 
Contingent consideration5,900 
Total$12,996 
Fair value of net tangible assets acquired$86 
Identifiable intangible assets:
Customer relationships3,900 
Purchased and core technology1,050 
Trademarks500 
Deferred tax liability on identifiable intangible assets(1,145)
Goodwill8,605 
Total$12,996 
Acquisition of Ctek, Inc.
On July 6, 2021, we acquired Ctek, Inc. ("Ctek"), a San Pedro, California-based provider that specializes in solutions for remote monitoring and industrial controls. The results of operations of Ctek are included in our fourth quarter fiscal 2021 results within our IoT Products & Services segment. Through the acquisition of Ctek, Digi is uniquely positioned to provide customers with both battery and hardwired options for the control and monitoring of critical infrastructure, from complex off-shore oil rig locations to localized deployments such as municipal park lighting. In addition, Ctek’s offering and existing client portfolio is set to further Digi’s reach in a rapidly expanding market.

The terms of the acquisition included an upfront cash payment as well as contingent consideration comprised of future earn-out payments. We funded the closing of the acquisition with $12.0 million of cash on hand. The future earn-out payments are based on revenue performance outlined in the terms of the purchase agreement for the annual periods ending December 31, 2021, December 31, 2022 and December 31, 2023. The cumulative amount of these earn-outs for the annual periods will not exceed $0.5 million, $1.0 million and $1.5 million, respectively. Due to the timing of the acquisition, the purchase price allocation, including related determinations of fair value and income tax implications, are in process.

For tax purposes, this acquisition is treated as a stock acquisition. The goodwill therefore is not deductible.

Costs directly related to the acquisition of $0.3 million incurred in fiscal 2021 have been charged to operations and are included in general and administrative expense in our consolidated statements of operations. These acquisition costs include legal, accounting, valuation and investment banking fees.

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2. ACQUISITIONS (CONTINUED)
The following table summarizes the preliminary fair values of Ctek assets acquired and liabilities assumed as of the acquisition date (in thousands).
Cash$12,012 
Contingent consideration300 
Working capital adjustment422 
Total$12,734 
Fair value of net tangible assets acquired397 
Identifiable intangible assets:
Customer relationships5,100 
Purchased and core technology1,300 
Trademarks70 
Backlog1,000 
Goodwill4,867 
Total$12,734 
Fiscal 2020 Acquisition
Acquisition of Opengear, Inc.
On December 13, 2019, we completed our acquisition of Opengear, Inc. ("Opengear"), a New Jersey-based provider of secure IT infrastructure products and software. Opengear results are included in our consolidated financial statements within our IoT Products & Services segment.
The terms of the acquisition included an upfront cash payment as well as contingent consideration comprised of future earn-out payments. We funded the closing of the acquisition with cash of $148.1 million comprised of cash on hand and proceeds from our credit facility (see Note 7 to the consolidated financial statements). The earn-out payments were based on revenue performance from Opengear for the twelve-month periods ended December 31, 2019 and ending December 31, 2020. The cumulative amount of these earn-outs for the periods ended December 31, 2019 and December 31, 2020, could have been up to $5.0 million and $10.0 million, respectively. We paid the first installment of $0.9 million for the period ended December 31, 2019 during the third quarter of fiscal 2020. The final payment of $10.0 million for the period ended December 31, 2020 was paid during the second quarter of fiscal 2021 (see Note 6 to the consolidated financial statements).
During the first quarter of fiscal 2021, we recorded an out-of-period adjustment in connection with the purchase price accounting of Opengear. This balance sheet adjustment resulted in a decrease in fair value of net tangible assets acquired of $1.1 million, a decrease of $0.3 million to non-current deferred tax liability and an increase to goodwill of $0.8 million. Management assessed the impact of this adjustment and believes, after considering both quantitative and qualitative factors, that it is not material to our current or previously issued consolidated financial statements.
For tax purposes, this acquisition is treated as a stock acquisition. The goodwill therefore is not deductible. We believe this is a complementary acquisition for us as it significantly enhances our IoT Products & Services segment by providing secure, resilient access and automation to critical IT infrastructure.
Costs directly related to the acquisition of $0.3 million incurred in fiscal 2019, $2.7 million incurred in fiscal 2020 and $0.3 million incurred in fiscal 2021 have been charged directly to operations and are included in general and administrative expenses in our consolidated statements of operations. These acquisition costs include legal, accounting, integration, valuation and investment banking fees.
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2. ACQUISITIONS (CONTINUED)
The following table summarizes the final fair values of Opengear assets acquired and liabilities assumed as of the acquisition date (in thousands):
Cash$148,058 
Contingent consideration5,100 
Total$153,158 
Fair value of net tangible assets acquired$18,096 
Identifiable intangible assets:
Customer relationships79,000 
Purchased and core technology18,100 
Trademarks8,000 
Deferred tax liability on identifiable intangible assets(27,126)
Goodwill57,088 
Total$153,158 
The Consolidated Balance Sheet as of September 30, 2020 reflects the final allocation of the purchase price to the assets acquired and liabilities assumed based on their estimated fair values at the date of acquisition. Included in the fair value of net tangible assets acquired are $1.4 million of right-of-use assets included in other non-current assets and $1.7 million of lease liability included in other current and non-current liabilities associated with Opengear's operating leases.
The weighted average useful life for all the identifiable intangibles listed above is estimated to be 13.4 years. For purposes of determining fair value, the existing customer relationships identified above are assumed to have a useful life of 14.5 years, purchased and core technology is assumed to have useful life of 9.0 years and trademarks are assumed to have a useful life of 12.0 years. Useful lives for identifiable intangible assets are estimated at the time of acquisition based on the periods of time from which we expect to derive benefits from the identifiable intangible assets. The identifiable intangible assets are amortized using the straight-line method. This reflects the pattern in which the assets are expected to be consumed.
3. GOODWILL AND OTHER IDENTIFIABLE INTANGIBLE ASSETS, NET
Identifiable Intangible Assets, Net
Amortizable identifiable intangible assets, net as of September 30, 2021 and 2020 were comprised of the following (in thousands):
 September 30, 2021September 30, 2020
Gross
carrying
amount
Accum.
amort.
NetGross
carrying
amount
Accum.
amort.
Net
Purchased and core technology$69,162 $(50,701)$18,461 $76,011 $(55,482)$20,529 
License agreements112 (112)— 112 (112)— 
Patents and trademarks23,491 (14,978)8,513 22,836 (13,535)9,301 
Customer relationships130,278 (39,973)90,305 125,500 (34,232)91,268 
Non-compete agreements600 (600)— 600 (450)150 
Order backlog1,000 (250)750 — — — 
Total$224,643 $(106,614)$118,029 $225,059 $(103,811)$121,248 
Amortization expense is included in our consolidated statements of operations in cost of sales and general and administrative expense. Amortization expense in cost of sales includes amortization for purchased and core technology and certain patents and trademarks.
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3. GOODWILL AND OTHER IDENTIFIABLE INTANGIBLE ASSETS, NET (CONTINUED)
Amortization expense for fiscal years 2021, 2020 and 2019 was as follows (in thousands):
Fiscal yearTotal
2021$16,534 
2020$14,754 
2019$8,818 

Estimated amortization expense for the next five fiscal years is as follows (in thousands):
Fiscal yearTotal
2022$16,570 
2023$13,579 
2024$12,865 
2025$9,408 
2026$9,176 
The changes in the carrying amount of goodwill by reportable segments are (in thousands):
 IoT
Products & Services
IoT
Solutions
Total
Balance on September 30, 2019$103,519 $49,903 $153,422 
Acquisitions56,242 — 56,242 
Foreign currency translation adjustment604 (133)471 
Balance on September 30, 2020$160,365 $49,770 $210,135 
Acquisition13,472 — 13,472 
Adjustments847 — 847 
Foreign currency translation adjustment496 572 1,068 
Balance on September 30, 2021$175,180 $50,342 $225,522 
No goodwill impairment has been recorded in any period presented.
Goodwill represents the excess of cost over the fair value of net identifiable assets acquired. Goodwill is quantitatively tested for impairment on an annual basis as of June 30, or more frequently if events or circumstances occur which could indicate impairment. We continue to have 2 reportable segments, our IoT Products & Services segment and our IoT Solutions segment (see Note 4). Effective with the reorganization announcement on October 7, 2020 (see Note 10), our IoT Products & Services business is now structured to include four reporting units under the IoT Products & Services segment, each with a reporting manager: Cellular Routers, Console Servers, OEM Solutions and Infrastructure Management. Due to the reorganization, we performed our fiscal third quarter 2021 annual impairment test for those four reporting units along with our IoT Solutions segment.

For our quantitative goodwill impairment tests, we determine the estimated fair value of each reporting unit and compare it to the carrying value of the reporting unit, including goodwill. If the carrying amount of a reporting unit is higher than its estimated fair value, then an impairment loss must be recognized for the excess. Fair values for the five reporting units were each calculatedestimated on a standalone basis using a weighted combination of the income approach and market approach.
The income approach indicates the fair value of a business based on the value of the cash flows the business or asset can be expected to generate in the future. A commonly used variation of the income approach used to value a business is the discounted cash flow (“DCF”) method. The DCF method is a valuation technique in which the value of a business is estimated on the earnings capacity, or available cash flow, of that business. Earnings capacity represents the earnings available for distribution to stockholders after consideration of the reinvestment required for future growth. Significant judgment is required to estimate the amount and timing of future cash flows for each reporting unit and the relative risk of achieving those cash flows.
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3. GOODWILL AND OTHER IDENTIFIABLE INTANGIBLE ASSETS, NET (CONTINUED)
The market approach indicates the fair value of a business or asset based on a comparison of the business or asset to comparable publicly traded companies or assets and transactions in its industry as well as our prior company or asset transactions.acquisitions. This approach can be estimated through the guideline company method. This method indicates fair value of a business by comparing it to publicly traded companies in similar lines of business. After identifying and selecting the guideline companies, we make judgments about the comparability of the companies based on size, growth rates, profitability, risk, and return on investment in order to estimate market multiples. These multiples are then applied to the reporting units to estimate a fair value.
The implied fair values of each reporting unit were added together to get an indicated value of total equity to which a range of indicated value of total equity was derived. This range was compared to the total market capitalization of $359.6 million as of June 30, 2018, which implied a range of control premiums of 5.7% to 16.4%. This range of control premiums fell below the control premiums observed in the last five years in the communications equipment industry. As a result, the market capitalization reconciliation analysis proved support for the reasonableness of the fair values estimated for each individual reporting unit.

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1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
Should the facts and circumstances surrounding our assumptions change, the first step of our goodwill impairment analysis may fail. Assumptions and estimates to determine fair values under the income and market approaches are complex and often subjective.  They can be affected by a variety of factors, includingfactors. These include external factors such as industry and economic trends, andtrends. They also include internal factors such as changes in our business strategy and our internal forecasts. For example, ifChanges in circumstances or a potential event could negatively affect the estimated fair values. We will continue to monitor potential COVID-19 industry and demand impacts as this could potentially affect our cash flows and market capitalization. If our future operating results do not meet current forecasts or if we experience a sustained decline in our market capitalization that is determined to be indicative of a reduction in fair value of one or more of our reporting units, we may be required to record future impairment charges for goodwill. An impairment could have a material effect on
Results of our consolidated balance sheet and resultsFiscal 2021 Annual Impairment Test

As of operations. We have notJune 30, 2021, we had a total of $32.7 million of goodwill impairment loss sincefor the adoptionEnterprise Routers reporting unit, $60.2 million of ASC 350, Intangibles-Goodwillgoodwill for the Console Servers reporting unit, $63.4 million of goodwill for the OEM Solutions reporting unit, $15.4 million of goodwill for the Infrastructure Management reporting unit and Other, in fiscal 2003.
Contingent Consideration
We measure our contingent consideration liabilities recognized in connection with business combinations at$49.5 million of goodwill for the IoT Solutions reporting unit. At June 30, 2021, fair value exceeded the carrying value by more than 20% for all five reporting units. Implied fair values for both reporting units were each calculated on a recurringstandalone basis using significant unobservable inputs classified within Level 3a weighted combination of the income approach and market approach. The implied fair values of each reporting unit were added together along with our unallocated assets to get an indicated value of total equity to which a range of indicated value of total equity was derived. This range was compared to the total market capitalization of $686.3 million as of June 30, 2021. This implied a range of control (deficit)/ premiums of (4.5)% to 5.4%. This range of control premiums fell below the control premiums observed in the last five years in the communications equipment industry. As a result, the market capitalization reconciliation analysis proved support for the reasonableness of the fair values estimated for each individual reporting unit.
Results of our October 7, 2020 Interim Impairment Test

As of October 7, 2020, we had a total of $32.7 million of goodwill for the Enterprise Routers reporting unit, $59.2 million of goodwill for the Console Servers reporting unit, $53.3 million of goodwill for the OEM Solutions reporting unit, $15.4 million of goodwill for the Infrastructure Mgmt. reporting unit and $49.5 million of goodwill for the IoT Solutions reporting unit. At October 7, 2020, fair value hierarchyexceeded the carrying value for all five reporting units. Implied fair values for both reporting units were each calculated on a standalone basis using a weighted combination of the income approach and market approach. The implied fair values of each reporting unit were added together along with our unallocated assets to get an indicated value of total equity to which a range of indicated value of total equity was derived. This range was compared to the total market capitalization of $472.7 million as definedof October 7, 2020. This implied a range of control premiums of 5.0% to 10.0%. This range of control premiums fell below the control premiums observed in ASC 820 "Fair Value Measurement". We usedthe last five years in the communications equipment industry. As a probability-weighted discounted cash flow approach as a valuation technique to determineresult, the market capitalization reconciliation analysis proved support for the reasonableness of the fair value of the contingent consideration on the acquisition date. Atvalues estimated for each subsequentindividual reporting period, the fair value is re-measured with the change in fair value recognized in general and administrative expense and interest expense in our Condensed Consolidated Statements of Operations. Amounts, if any, paid to the seller in excess of the amount recorded on the acquisition date will be classified as cash flows used in operating activities. Payments to the seller not exceeding the acquisition-date fair value of the contingent consideration will be classified as cash flows used in financing activities.
Warranties
In general, we warrant our hardware products to be free from defects in material and workmanship under normal use and service. The warranty periods generally range from one to five years. We typically have the option to either repair or replace hardware products we deem defective with regard to material or workmanship. Estimated warranty costs are accrued in the period that the related revenue is recognized based upon an estimated average per unit repair or replacement cost applied to the estimated number of units under warranty. These estimates are based upon historical warranty incidents and are evaluated on an ongoing basis to ensure the adequacy of the warranty accrual.
We also warrant our software or firmware incorporated into our products generally for a period of one year and offer to provide a bug fix or software patch within a reasonable period. We have not accrued specifically for this warranty and have not had claims specifically related to the software.
Treasury Stock 
We record treasury stock at cost. Treasury stock includes shares purchased from employees for tax withholding purposes related to vesting of restricted stock awards.
Revenue Recognition
We recognize revenue in accordance with authoritative guidance issued by Financial Accounting Standards Board ("FASB") related to revenue recognition.
Hardware product revenue as a percentage of total revenue was 83.7%, 91.7% and 96.6% in fiscal 2018, 2017 and 2016, respectively. We recognize hardware product revenue when persuasive evidence of an arrangement exists, delivery has occurred, the sales price is fixed or determinable, collectability is reasonably assured and there are no post-delivery obligations, other than warranty. Under these criteria, product revenue generally is recognized upon shipment of product to customers.
Sales to authorized domestic and foreign distributors and Direct / OEMs are made with certain rights of return and price adjustment provisions. Estimated reserves for future returns and pricing adjustments are established by us based on an analysis of historical patterns of returns and price adjustments as well as an analysis of authorized returns compared to received returns and distribution sales for the current period. Estimated reserves for future returns and price adjustments are charged against revenue in the same period as the corresponding revenue is recorded.
Services and solutions revenue as a percentage of total revenue represented 16.3%, 8.3% and 3.4% in fiscal 2018, 2017 and 2016, respectively. Our services and solutions revenue is derived primarily from our Digi Wireless Design Services and our SmartSense by Digi. Our SmartSense by Digi revenue includes subscription revenue, support and equipment. Our

unit.
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1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
equipment and implementation fees are recorded as a sale up–front due to these items having stand–alone value to the customer because the customer can utilize our equipment with other monitoring services or use our monitoring services with hardware purchased from other vendors. Our installation charges are recorded when the product is installed. Our subscription revenue is recorded on a monthly basis. These subscriptions are generally for one year, but can be as long as five years, and may contain an evergreen renewal provision. Generally, our subscription renewal charges per month are the same as the original contract term. We also have some service revenue that is derived from our Digi Remote Manager®, which is a platform-as-a-service (PaaS) offering in which customers pay for services consumed in terms of devices being managed and monitored, or as a monthly service fee for access to information. In addition, we recognize small amounts of revenue from our Digi Support Services which is recognized over the life of the contract, and training as the services are performed. We recognize revenue from our Digi Wireless Design Services, SmartSense by Digi and Digi Remote Manager® based upon performance, including final product delivery and customer acceptance.
Research and Development
Research and development costs are expensed when incurred. Research and development costs include compensation, allocation of corporate costs, depreciation, utilities, professional services and prototypes. Software development costs are expensed as incurred until the point that technological feasibility and proven marketability of the product are established. To date, the time period between the establishment of technological feasibility and completion of software development has been short, and no significant development costs have been incurred during that period. Accordingly, we have not capitalized any software development costs to date.
Income Taxes
Deferred income taxes are recognized for the tax consequences in future years of differences between the tax basis of assets and liabilities and their financial reporting amounts at each year end based on enacted tax laws and statutory tax rates applicable to the periods in which the differences are expected to affect taxable income. Income tax expense is equal to the tax payable for the period and the change during the period in deferred tax assets and liabilities and also changes in income tax reserves.
Stock-Based Compensation
Stock-based compensation expense represents the cost of employee services received in exchange for an award of equity instruments based on the grant date fair value of the award. This cost must be recognized over the period during which an employee is required to provide the service (usually the vesting period).
Foreign Currency Translation
Financial position and results of operations of our international subsidiaries are measured using local currencies as the functional currency, except for our Singapore location which uses the U.S. Dollar as its functional currency. Assets and liabilities of these operations are translated at the exchange rates in effect at the end of each reporting period. For our larger international subsidiaries, statements of operations accounts are translated at the daily rate. For all other international subsidiaries, our statements of operations accounts are translated at the weighted average rates of exchange prevailing during each reporting period. Translation adjustments arising from the use of differing currency exchange rates from period to period are included in accumulated other comprehensive loss in stockholders’ equity. Gains and losses on foreign currency exchange transactions, as well as translation gains or losses on transactions denominated in currencies other than an entity’s functional currency, are reflected in the statement of operations. During both fiscal 2018 and 2017 there were net transaction gains of $0.1 million, and during fiscal 2016, there were net transaction losses of $(0.7) million that were recorded in other income (expense), net. We manage our net asset or net liability position for U.S. dollar accounts in our foreign locations to reduce our foreign currency risk. We have not implemented a formal hedging strategy.
Use of Estimates and Risks and Uncertainties
The preparation of consolidated financial statements in conformity with generally accepted accounting principles in the United States requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amount of revenue and expenses during the reporting period. Actual results could differ from those estimates. Estimates that could significantly affect

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1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
our results of operations or financial condition involve the assignment of fair values upon acquisition of goodwill and other intangible assets and testing for impairment; the determination of our allowance for doubtful accounts and reserve for future returns and pricing adjustments; the estimation of our inventory obsolescence, warranty reserve, income tax reserves, contingent consideration and other contingencies.
Comprehensive Income
Our comprehensive income is comprised of net income, foreign currency translation adjustments and unrealized gains and losses on available-for-sale marketable securities, which are charged or credited to the accumulated other comprehensive loss account in stockholders’ equity.
Net Income Per Common Share
Basic net income per common share is calculated based on the weighted average number of common shares outstanding during the period. Diluted net income per common share is computed by dividing net income by the weighted average number of common and potentially dilutive common shares outstanding during the period. Potentially dilutive common shares of our stock result from dilutive common stock options and restricted stock units. We use the treasury stock method to calculate the weighted-average shares used in the diluted earnings per share computation. Under the treasury stock method, the proceeds from exercise of an option, the amount of compensation cost, if any, for future service that we have not yet recognized, and the amount of estimated tax benefits that would be recorded in paid-in capital, if any, when the option is exercised are assumed to be used to repurchase shares in the current period.
The following table is a reconciliation of the numerators and denominators in the net income per common share calculations (in thousands, except per common share data):
 Fiscal years ended September 30,
 2018 2017 2016
Numerator:     
Income from continuing operations$1,303
 $9,366
 $13,478
Income from discontinued operations, after income taxes$
 $
 $3,230
Net income$1,303
 $9,366
 $16,708
Denominator:     
Denominator for basic net income per common share — weighted average shares outstanding27,083
 26,432
 25,760
Effect of dilutive securities:     
Stock options and restricted stock units569
 667
 551
Denominator for diluted net income per common share — adjusted weighted average shares27,652
 27,099
 26,311
      
Basic net income per common share:     
Continuing operations$0.05
 $0.35
 $0.52
Discontinued operations$
 $
 $0.13
Net income$0.05
 $0.35
 $0.65
Diluted net income per common share:     
Continuing operations$0.05
 $0.35
 $0.51
Discontinued operations$
 $
 $0.12
Net income (1)$0.05
 $0.35
 $0.64
(1) Earnings per share presented are calculated by line item and may not add due to the use of rounded amounts.
Because their effect would be anti-dilutive at period end, certain potentially dilutive shares related to stock options to purchase common shares were excluded in the above computation of diluted earnings per share because the options’ exercise prices were greater than the average market price of our common shares. At September 30, 2018, 2017 and 2016, such excluded stock options were 925,063, 1,142,322 and 1,519,691, respectively.

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1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
Recent Accounting Developments
Adopted
In March 2016, the FASB issued Accounting Standards Updated (“ASU”) 2016-09, “Improvements to Employee Share-Based Payment Accounting.” This update includes provisions intended to simplify various aspects related to how share-based payments are accounted for and presented in the financial statements. This ASU is effective for annual periods and interim periods within those annual periods beginning after December 15, 2016. We adopted ASU 2016-09 on October 1, 2017. There was no material impact on our condensed consolidated financial statements.
Below is a summary of the impact upon adoption of ASU 2016-09:
In accordance with ASU 2016-09, beginning on October 1, 2017, we prospectively recorded excess tax benefits/deficiencies as an income tax benefit/expense in the statement of operations. This resulted in a $0.6 million tax deficiency in the twelve months ended September 30, 2018, resulting in an unfavorable impact to EPS of $0.02 per diluted share. This amount was recognized as a discrete item within income tax expense in the condensed consolidated statement of operations.
We adjusted our dilutive shares to remove the excess tax benefits from the calculation of EPS on a prospective basis beginning October 2, 2017. The revised calculation is more dilutive, but did not have a material impact on the Company’s diluted EPS calculation for the three months ended December 31, 2017.
Further, we had no tax benefits that were not previously recognized because the related tax deduction had not reduced taxes payable, therefore, there was no cumulative-effect adjustment to our beginning retained earnings on October 1, 2017.
Additionally, we prospectively adopted the provision to classify excess tax benefits and deficiencies within cash flows from operating activities as part of cash payments for taxes on the statement of cash flows. Prior periods on the statement of cash flows have not been adjusted.
Upon adoption of ASU 2016-09, we account for forfeitures as they occur, rather than estimating forfeitures as of an awards grant date. This change in accounting policy election was adopted using a modified retrospective transition method and on October 1, 2017, we recognized a cumulative effect unfavorable adjustment to retained earnings of approximately $33,000.
We have previously shown separately, tax payments made on behalf of an employee by repurchasing shares of stock as cash outflows from financing activities on the statement of cash flows. This provision was retrospectively adopted, and prior period cash flows already conformed with this presentation.
In July 2015, FASB issued ASU 2015-11, "Simplifying the Measurement of Inventory." This provision would require inventory that was previously recorded using first-in, first-out (FIFO) to be recorded at lower of cost or net realizable value. Net realizable value is the estimated selling price in the ordinary course of business, less reasonably predictable costs of completion, disposal, and transportation. This guidance is effective for fiscal years beginning after December 15, 2016 and interim periods within those years. We adopted this guidance beginning October 1, 2017. The amendments in this guidance should be applied prospectively with earlier application permitted as of the beginning of an interim or annual period. The adoption of ASU 2015-11 did not have a material impact on our consolidated financial statements.
Not Yet Adopted
In May 2014, FASB issued ASU 2014-09, "Revenue from Contracts with Customers." This standard requires that revenue is recognized in a manner to depict the transfer of goods or services to a customer at an amount that reflects the consideration expected to be received in exchange for those goods or services. The FASB has issued several amendments to the standard, including clarifications on disclosure of prior-period performance obligations and remaining performance obligations.
The guidance permits two methods of adoption: retrospectively to each prior reporting period presented (full retrospective method), or retrospectively with the cumulative effect of initially applying the guidance recognized at the date of initial application (modified retrospectively method). We elected to adopt the standard effective October 1, 2018 using the full retrospective method to restate each prior reporting period presented.

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1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
The most significant impact of the standard relates to our accounting for nonrefundable upfront fees related to implementation and related equipment cost which will be recognized over the expected useful life of the equipment. In addition, the standard requires the deferral of certain contract costs which will be amortized over the term of the initial and expected renewal periods of the contract. We will amortize these costs over the calculated average expected life of the pool of contracts closed during the period. We will elect the practical expedient and not capitalize commissions for contracts with cost amortization periods of one year or less.
The adoption of the standard related to the new revenue recognition is expected to impact our reported results as follows:
  Fiscal year ended September 30, 2018
(in thousands, except per common share data) As Reported Impact of Adoption As Adjusted
Revenue:      
Hardware product $191,050
 $
 $191,050
Services and solutions 37,316
 (1,473) 35,843
Total revenue 228,366
 (1,473) 226,893
Cost of sales:      
Cost of hardware product 96,332
 
 96,332
Cost of services and solutions 20,280
 (1,644) 18,636
Amortization 2,871
 
 2,871
Total cost of sales 119,483
 (1,644) 117,839
Gross profit 108,883
 171
 109,054
Operating expenses 106,561
 (289) 106,272
Operating income 2,322
 460
 2,782
Net income $1,303
 $328
 $1,631
Diluted earnings per share $0.05
 $0.01
 $0.06
  Fiscal year ended September 30, 2017
(in thousands, except per common share data) As Reported Impact of Adoption As Adjusted
Revenue:      
Hardware product $166,480
 
 $166,480
Services and solutions 15,154
 (294) 14,860
Total revenue 181,634
 (294) 181,340
Cost of sales:      
Cost of hardware product 85,369
 
 85,369
Cost of services and solutions 7,647
 (353) 7,294
Amortization 1,444
 
 1,444
Total cost of sales 94,460
 (353) 94,107
Gross profit 87,174
 59
 87,233
Operating expenses 78,367
 
 78,367
Operating income 8,807
 59
 8,866
Net income $9,366
 37
 $9,403
Diluted earnings per share $0.35
 $
 $0.35

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1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
  September 30, 2018
(in thousands) As Reported Impact of Adoption As Adjusted
Accounts receivable, net $50,817
 $(998) $49,819
Other current assets $2,613
 $885
 $3,498
Deferred tax assets $6,665
 $(65) $6,600
Other non-current assets $1,291
 $1,199
 $2,490
Other current liabilities $2,413
 $598
 $3,011
Other non-current liabilities $510
 $210
 $720
Stockholders' equity $330,280
 $213
 $330,493
  September 30, 2017
(in thousands) As Reported Impact of Adoption As Adjusted
Other current assets $3,032
 $172
 $3,204
Deferred tax assets $9,211
 $67
 $9,278
Other non-current assets $269
 $268
 $537
Other current liabilities $2,113
 $469
 $2,582
Other non-current liabilities $654
 $153
 $807
Stockholders' equity $319,144
 $(115) $319,029
Adoption of the standards related to revenue recognition had no impact to cash from our used in operating, financing or investing on our consolidated statements of cash flows.
In May 2017, FASB issued ASU 2017-09, "Compensation-Stock Compensation (Topic 718): Scope of Modification Accounting." ASU 2017-09 provides guidance about which changes to the terms or conditions of a share-based payment award require an entity to apply modification accounting. The amendments in this update should be applied prospectively to an award modified on or after the adoption date. This ASU is effective for annual periods and interim periods within those annual periods beginning after December 15, 2017, which for us is the first quarter ending December 31, 2018. Early adoption is permitted. We do not expect the adoption of this guidance to have a material impact to our consolidated financial statements.
In March 2017, FASB issued ASU 2017-08, "Receivables-Nonrefundable Fees and Other Costs (Subtopic 310-20): Premium Amortization on Purchased Callable Debt Securities." The amendments in this update shorten the amortization period for certain callable debt securities that are held at a premium. The amendments require the premium to be amortized to the earliest call date. The amendments do not require an accounting change for securities held at a discount, which would be amortized to maturity. This ASU is effective for fiscal years and interim periods within those fiscal years, beginning after December 15, 2018, which for us is the first quarter ending December 31, 2019. Early adoption is permitted. We do not expect the adoption of this guidance to have a material impact on our consolidated financial statements.
In January 2017, FASB issued ASU 2017-04, "Intangibles-Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment." ASU 2017-04 eliminates the second step in the goodwill impairment test which requires an entity to determine the implied fair value of the reporting unit’s goodwill. Instead, an entity should perform its annual or interim goodwill impairment test by comparing the fair value of a reporting unit with its carrying value and recognize an impairment charge for the amount by which the carrying amount exceeds the reporting unit’s fair value, not to exceed the total amount of goodwill allocated to the reporting unit. The standard, which should be applied prospectively, is effective for fiscal years beginning after December 15, 2019, which for us is our fiscal year ending September 30, 2021. Early adoption is permitted. We are currently evaluating the impact of the adoption of ASU 2017-04 on our consolidated financial statements.
In August 2016, FASB issued ASU 2016-15, "Statement of Cash Flows (Topic 230), Classification of Certain Cash Receipts and Cash Payments." The amendments in this update provide guidance on eight specific cash flow issues, thereby reducing the diversity in practice in how certain transaction are classified in the statement of cash flows. This ASU is effective for annual periods and interim periods for those annual periods beginning after December 15, 2017, which for us is the first quarter ending

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1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (CONTINUED)
December 31, 2018. Early adoption is permitted. We are currently evaluating the impact of the adoption of ASU 2016-15 on our consolidated financial statements.
In June 2016, FASB issued ASU 2016-13, "Financial Instruments - Credit Losses (Topic 326), Measurement of Credit Losses on Financial Instruments." The amendments in this update replace the incurred loss impairment methodology in current U.S. GAAP with a methodology that reflects expected credit losses. This update is intended to provide financial statement users with more decision-useful information about the expected credit losses. This ASU is effective for annual periods and interim periods for those annual periods beginning after December 15, 2019, which for us is the first quarter ending December 31, 2020. Entities may early adopt beginning after December 15, 2018. We are currently evaluating the impact of the adoption of ASU 2016-13 on our consolidated financial statements.
In February 2016, FASB issued ASU 2016-02, "Leases (Topic 842)", which amends the existing guidance to require lessees to recognize lease assets and lease liabilities from operating leases on the balance sheet. This ASU is effective using the modified retrospective approach for annual periods and interim periods within those annual periods beginning after December 15, 2018, which for us is the first fiscal quarter ending December 31, 2019. Early adoption is permitted. We are currently evaluating the impact of the adoption of ASU 2016-02 on our consolidated financial statements.
In January 2016, FASB issued ASU 2016-01, "Financial Instruments - Overall: Recognition and Measurement of Financial Assets and Financial Liabilities." ASU 2016-01 will require equity investments in unconsolidated entities (other than those accounted for using the equity method of accounting) to be measured at fair value with changes in fair value recognized in net income. The amendments in this update will also simplify the impairment assessment of equity investments without readily determinable fair values by requiring a qualitative assessment to identify impairment, eliminate the requirement for public business entities to disclose the method and significant assumptions used to estimate the fair value that is required to be disclosed for financial instruments measured at amortized cost on the balance sheet and require these entities to use the exit price notion when measuring fair value of financial instruments for disclosure purposes. This ASU would also change the presentation and disclosure requirements for financial instruments. In addition, this ASU clarifies the guidance related to valuation allowance assessment when recognizing deferred tax assets resulting from unrealized losses on available-for-sale debt securities. The amendments in this ASU are effective for fiscal years beginning after December 15, 2017, including interim periods within those fiscal years, which for us is the first fiscal quarter ending December 31, 2018. Early adoption is permitted for financial statements of fiscal years and interim periods that have not been issued. We are currently evaluating the impact of the adoption of ASU 2016-01.
2. ACQUISITIONS
Fiscal 2018 Acquisitions
Acquisition of Accelerated Concepts, Inc.
On January 22, 2018, we purchased all the outstanding stock of Accelerated Concepts, Inc. (“Accelerated”), a Tampa-based provider of secure, enterprise-grade, cellular (LTE) networking equipment for primary and backup connectivity applications. This acquisition is included with our IoT Products and Services segment.
The terms of the acquisition include an upfront cash payment together with future earn-out payments. Cash of $16.4 million (excluding cash acquired of $0.2 million) was paid. The earn-out payments are scheduled to be paid in two installments and the payment amount, if any, will be calculated based on the revenue performance of Accelerated products. The first installment will be based on revenues from January 22, 2018 through January 21, 2019 (the “2018 period”) and the second installment will be based on revenues from January 22, 2019 through January 21, 2020 (the “2019 period”). The cumulative amount of these earn-outs will be $4.5 million if certain revenue thresholds are met. Additional payments, not to exceed $2.0 million for both installments, may also be due depending on revenue performance. The fair value of this contingent consideration was $2.3 million at the date of acquisition and $4.4 million at September 30, 2018 (see Note 8 to the Consolidated Financial Statements). We have determined that the fair value of the earn-out on the acquisition date will be considered as part of the purchase price consideration as there are no continuing employment requirements associated with the earn-out.
The purchase price was allocated to the estimated fair value of assets and liabilities assumed. The purchase price allocation resulted in the recognition of $5.7 million of goodwill. For tax purposes, this acquisition is treated as a stock acquisition, therefore, the goodwill is not deductible. We believe this is a complementary acquisition for us as it significantly enhances our existing cellular product lines and immediately extends our market reach with a line of commercial routers and network

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2. ACQUISITIONS (CONTINUED)
appliance products. This acquisition will further enhance and expand the capabilities of the IoT Products and Services segment (see Note 5 to our Consolidated Financial Statements).
The Accelerated acquisition has been accounted for using the acquisition method of accounting which requires, among other things, that assets acquired and liabilities assumed pursuant to the purchase agreement be recognized at fair value as of the acquisition date.
The following table summarizes the final values of Accelerated assets acquired and liabilities assumed as of the acquisition date (in thousands):
Cash$16,430
Fair value of contingent consideration on acquired business2,300
Total purchase price consideration$18,730
  
Fair value of net tangible assets acquired$766
Fair value of identifiable intangible assets acquired: 
Customer relationships6,500
Purchased and core technology3,000
Trade name and trademarks1,000
Order backlog1,800
Goodwill5,664
Total$18,730
Operating results for Accelerated after January 22, 2018 are included in our Consolidated Statements of Operations. The Consolidated Balance Sheet as of September 30, 2018 reflects the final allocation of the purchase price to the assets acquired and liabilities assumed based on their estimated fair values at the date of acquisition. The net working capital values were finalized during the fourth quarter of fiscal 2018.
The weighted average useful life for all the identifiable intangibles listed above is 5.5 years. For purposes of determining fair value, the purchased and core technology identified above is assumed to have a useful life of five years, the customer relationships are assumed to have useful lives of seven years, the trade name and trademarks are assumed to have useful lives of five years and the order backlog is assumed to have a useful life of one year. Useful lives for identifiable intangible assets are estimated at the time of acquisition based on the periods of time from which we expect to derive benefits from the identifiable intangible assets.
The amounts of revenue and net income included in the Consolidated Statements of Operations from the acquisition date of January 22, 2018 were $22.2 million and $2.8 million, respectively. Costs directly related to the acquisition of $0.3 million incurred in fiscal 2018 have been charged directly to operations and are included in general and administrative expense in our Consolidated Statements of Operations. These acquisition costs include legal, accounting and valuation fees.
Acquisition of TempAlert LLC
On October 20, 2017, we purchased all the outstanding interests of TempAlert LLC (“TempAlert”), a Boston-based provider of automated, real-time temperature monitoring and task management solutions. The purchase price was $45.0 million in cash adjusted for certain net working capital adjustments. We believe this is a complementary acquisition for us as the acquired technology will continue to be supported to further enhance and expand the capabilities of the IoT Solutions segment (see Note 5 to our Consolidated Financial Statements).
The terms of the acquisition included an upfront cash payment together with future earn-out payments. Cash of $40.7 million (excluding cash acquired of $0.6 million) was paid at the time of closing. The earn-out payments are scheduled to be paid after December 31, 2018 and December 31, 2019 which is the end of the earn-out periods. The cumulative amount of these earn-outs for the periods ended December 31, 2018 and 2019, will not exceed $35.0 million and $45.0 million, respectively. The fair value of this contingent consideration was zero at the date of acquisition and at September 30, 2018 (see Note 8 to the Consolidated Financial Statements).

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The purchase price was allocated to the estimated fair value of assets acquired and liabilities assumed. The purchase price allocation resulted in the recognition of $17.6 million of goodwill. For tax purposes, this acquisition is treated as an asset acquisition, therefore the goodwill is deductible. We believe that the acquisition resulted in the recognition of goodwill because this is a complementary acquisition for us and will provide a source of recurring revenue in a new vertically focused solutions business.
The TempAlert acquisition has been accounted for using the acquisition method of accounting which requires, among other things, that assets acquired and liabilities assumed pursuant to the purchase agreement be recognized at fair value as of the acquisition date.
The following table summarizes the preliminary values of TempAlert assets acquired and liabilities assumed as of the acquisition date (in thousands):
Cash$40,741
Fair value of contingent consideration on acquired business
Total purchase price consideration$40,741
  
Fair value of net tangible assets acquired$(1,111)
Fair value of identifiable intangible assets acquired: 
Customer relationships18,300
Purchased and core technology4,000
Trade name and trademarks2,000
Goodwill17,552
Total$40,741
Operating results for TempAlert after October 20, 2017 are included in our Consolidated Statements of Operations. The Consolidated Balance Sheet as of September 30, 2018 reflects the preliminary allocation of the purchase price to the assets acquired and liabilities assumed based on their estimated fair values at the date of acquisition. The net working capital values are preliminary, and we expect to finalize them in the first half of fiscal 2019.
The weighted average useful life for all the identifiable intangibles listed above is 6.5 years. For purposes of determining fair value, the purchased and core technology identified above is assumed to have a useful life of five years, the customer relationships are assumed to have useful lives of seven years and the trade name and trademarks are assumed to have useful lives of five years. Useful lives for identifiable intangible assets are estimated at the time of acquisition based on the periods of time from which we expect to derive benefits from the identifiable intangible assets.
The amount of revenue included in the Consolidated Statements of Operations from the acquisition date of October 20, 2017 was $17.0 million. Costs directly related to the acquisition of $1.4 million incurred in fiscal 2018 and $0.4 million incurred in fiscal 2017 have been charged directly to operations and are included in general and administrative expense in our Consolidated Statements of Operations. These acquisition costs include legal, accounting, valuation and success fees.
Pro Forma Financial Information (unaudited)
The following consolidated pro forma information is as if the Accelerated and TempAlert acquisitions had occurred on October 1, 2016 (in thousands):
 Fiscal years ended September 30,
 2018 2017
Revenue$233,789
 $213,505
Net income$1,314
 $4,117
Pro forma net income was adjusted to exclude interest expense related to debt that was paid off prior to acquisition, interest income related to promissory note that was settled prior to acquisition, adjust amortization to the fair value of the intangibles acquired and remove any costs associated with the sale transaction.

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2. ACQUISITIONS (CONTINUED)
Fiscal 2017 Acquisitions
Acquisition of SMART Temps®, LLC
On January 9, 2017, we purchased all of the outstanding interests of SMART Temps®, LLC ("SMART Temps®"), an Indiana-based provider of real-time temperature management for pharmacies, education, and hospital settings as well as real-time temperature management for blood bank, laboratory environments, restaurants, and grocery. We believe this is a complementary acquisition for us as the acquired technology will continue to be supported to further enhance our portfolio of products for the IoT Solutions segment (see Note 5 to our Consolidated Financial Statements).
The terms of the acquisition included an upfront cash payment together with future earn-out payments. Cash of $28.8 million (excluding cash acquired of $0.5 million) was paid at time of closing. The earn-out payments were scheduled to be paid after December 31, 2017 which is the end of the earn-out period. The cumulative amount of those earn-out payments could not exceed $7.2 million. We determined that the earn-out would be considered as part of the purchase price consideration because there were no continuing employment requirements associated with the earn-out. The fair value of this contingent consideration was $10,000 at the date of acquisition and zero at December 31, 2017, therefore no earn-out was paid (see Note 8 to the Consolidated Financial Statements).
The purchase price was allocated to the estimated fair value of assets acquired and liabilities assumed. The final purchase price allocation resulted in the recognition of $18.8 million of goodwill. For tax purposes, this acquisition is treated as an asset acquisition, therefore the goodwill is deductible. We believe that the acquisition resulted in the recognition of goodwill because this is a complementary acquisition for us and will provide a source of recurring revenue in a new vertically focused IoT Solutions segment. Operating results for SMART Temps® are included in our Consolidated Statements of Operations from January 9, 2017.
Acquisition of FreshTemp®, LLC
On November 1, 2016, we purchased all of the outstanding interests of FreshTemp®, LLC (FreshTemp®), a Pittsburgh-based provider of temperature monitoring and automated task management solutions for the food industry. We believe this is a complementary acquisition for us as the acquired technology will continue to be supported to create an advanced portfolio of products for the IoT Solutions segment.
The terms of the acquisition included an upfront cash payment together with future earn-out payments and a holdback amount. Cash of $1.7 million was paid at time of closing. The earn-out payments are based on revenue related to certain customer contracts entered into by June 30, 2017. The fair value of this contingent consideration was $1.3 million at the date of acquisition and $0.2 million at September 30, 2018 (see Note 8 to the Consolidated Financial Statements). The final calculation date was on June 30, 2018. The cumulative amount of these earn-out payments could not exceed $2.3 million. We determined that the earn-out would be considered as part of the purchase price consideration as there was no continuing employment requirements associated with the earn-out.
The purchase price was allocated to the estimated fair value of assets acquired and liabilities assumed. The purchase price allocation resulted in the recognition of $2.7 million of goodwill. For tax purposes, this acquisition is treated as an asset acquisition, therefore the goodwill is deductible. We believe that the acquisition resulted in the recognition of goodwill because this is a complementary acquisition for us and will provide a source of recurring revenue in a new vertically focused solutions business. Operating results for FreshTemp® are included in our Consolidated Statements of Operations from November 2, 2016.
Fiscal 2016 Acquisition
Acquisition of Bluenica Corporation
On October 5, 2015, we purchased all of the outstanding stock of Bluenica Corporation ("Bluenica '), a company focused on temperature monitoring of perishable goods in the food industry by using wireless sensors, which are installed in grocery and convenience stores, restaurants, and in products during shipment and storage to ensure that quality, freshness and public health requirements are met.  This acquisition formed the basis for our IoT Solutions segment.
The terms of the acquisition included an upfront cash payment together with earn-out payments.  Cash of $2.9 million was paid at time of closing.  The earn-out payments are scheduled to be paid in installments over a four-year period based on revenue achievement of the acquired business. Each of the earn-out payments will be calculated based on the revenue performance of

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2. ACQUISITIONS (CONTINUED)
the IoT Solutions segment for each respective earn-out period. The cumulative amount of these earn-out payments will not exceed $11.6 million.  An additional payment, not to exceed $3.5 million, may also be due depending on revenue performance.
The fair value of this contingent consideration was $10.4 million at the date of acquisition and $5.5 million at September 30, 2018 (see Note 8 to the Consolidated Financial Statements). We determined that the earn-out would be considered as part of the purchase price consideration as there was no continuing employment requirements associated with the earn-out.
The purchase price was allocated to the estimated fair value of assets acquired and liabilities assumed. The purchase price allocation resulted in the recognition of $11.0 million of goodwill. We believe that the acquisition resulted in the recognition of goodwill because this is a complementary acquisition for us and will provide a source of recurring revenue in a new vertically focused solutions business. Operating results for Bluenica are included in our Consolidated Statements of Operations from October 6, 2015.
3. DISCONTINUED OPERATIONS
On October 23, 2015, we sold all the outstanding stock of our wholly owned subsidiary, Etherios, to West Monroe Partners, LLC. We sold Etherios as part of a strategy to focus on providing highly reliable machine connectivity solutions for business and mission-critical application environments. Etherios was included in our single operating segment prior to fiscal 2017. The terms of the sale agreement provide that West Monroe Partners LLC will pay us $3.0 million on October 23, 2016 and $2.0 million on October 23, 2017. The present value of these amounts was included within the total fair value of consideration received. These receivable amounts were unsecured and non-interest bearing. We received $3.0 million in October 2016. We received the second installment of $2.0 million in October 2017.
Goodwill was included in the net assets of Etherios based on the relative fair value of Etherios compared to the fair value of the Company, as the Company consisted of a single reporting unit for goodwill impairment testing purposes at the time of disposal.
As a condition to the sale agreement, we retained the operating leases in the Dallas and Chicago locations. Digi ceased using these facilities in October 2015 and has sublet the Dallas location to West Monroe Partners, LLC through December 31, 2018. In January 2017, we signed an early-termination agreement along with an immaterial payment to exit our Chicago lease. Also, in connection with the sale, we assigned our San Francisco lease to West Monroe Partners, LLC.
Income from discontinued operations, after income taxes, as presented in the Consolidated Statements of Operations for the twelve months ended September 30, 2016 is as follows (in thousands):
 Fiscal year ended September 30,
 2016
Service revenue$891
Cost of service713
Gross profit178
Operating expenses: 
Sales and marketing148
Research and development103
General and administrative43
Total operating expenses294
Loss from discontinued operations, before income taxes(116)
Gain on sale of discontinued operations, before income taxes2,870
Income from discontinued operations, before income taxes2,754
Income tax benefit on discontinued operations(476)
Income from discontinued operations, after income taxes$3,230
Income tax benefit on discontinued operations for the twelve months ended September 30, 2016 was $0.5 million, which primarily represented income tax benefits for deductible transaction costs, partially offset by a tax expense for equity awards for which we will not receive a tax deduction. For tax purposes, this transaction resulted in a capital loss, as the tax basis of the

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3. DISCONTINUED OPERATIONS (CONTINUED)
Etherios stock was higher than the book basis of the assets that were sold. Since we do not expect to be able to utilize this capital loss in the five-year carryforward period, a deferred tax asset offset by a full valuation allowance was recorded in the third quarter of fiscal 2016 upon completion of the capital loss calculation.
The following table presents amortization of the discontinued operations related to Etherios (in thousands):
  Fiscal year ended September 30,
  2016
Amortization of identifiable intangible assets $30
4. GOODWILL AND OTHER IDENTIFIABLE INTANGIBLE ASSETS, NET
Identifiable Intangible Assets, Net
Amortizable identifiable intangible assets, net as of September 30, 2018 and 2017 were comprised of the following (in thousands):
 September 30, 2018 September 30, 2017
 
Gross
carrying
amount
 
Accum.
amort.
 Net 
Gross
carrying
amount
 
Accum.
amort.
 Net
Purchased and core technology$58,102
 $(48,693) $9,409
 $51,292
 $(46,304) $4,988
License agreements102
 (46) 56
 18
 (17) 1
Patents and trademarks15,701
 (12,242) 3,459
 12,484
 (11,280) 1,204
Customer relationships46,605
 (21,049) 25,556
 21,914
 (16,817) 5,097
Non-compete agreements600
 (210) 390
 600
 (90) 510
Order backlog1,800
 (1,350) 450
 
 
 
Total$122,910
 $(83,590) $39,320
 $86,308
 $(74,508) $11,800
Amortization expense is included in our consolidated statement of operations in cost of sales and general and administrative expense. Amortization expense in cost of sales includes amortization for purchased and core technology and certain patents and trademarks. Amortization expense for fiscal years 2018, 2017 and 2016 was as follows (in thousands):
Fiscal yearTotal
2018$9,435
2017$2,597
2016$1,842
Estimated amortization expense for the next five years is as follows (in thousands):
Fiscal yearTotal
2019$8,888
2020$8,118
2021$7,422
2022$6,554
2023$4,362

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4. GOODWILL AND OTHER IDENTIFIABLE INTANGIBLE ASSETS, NET (CONTINUED)
Goodwill
The changes in the carrying amount of goodwill were (in thousands):
 Fiscal years ended September 30,
 2018 2017
Beginning balance, October 1$131,995
 $109,448
Acquisitions23,216
 21,465
Foreign currency translation adjustment(676) 1,082
Ending balance, September 30$154,535
 $131,995
5. SEGMENT INFORMATION AND MAJOR CUSTOMERS
We have two2 reportable operating segments for purposes of ASC 280-10-50 “Segment Reporting”:segments: (i) IoT Products & Services (formerly "M2M") segment, and (ii) IoT Solutions (formerly "Solutions") segment.Solutions. This determination was made by considering both qualitative and quantitative information. The qualitative information included, but was not limited to, the following: the nature of the products and services and customers differ between the two2 segments, the Chief Operating Decision Maker ("CODM") is reviewing both segments’ operating results separately and makes decisions about the allocation of resources, and discrete financial information is available through operating income (loss) for both segments. Our segments are described below:and the Chief Operating Decision Maker is reviewing both segments’ financial information separately to make decisions about the allocation of resources. Effective with the reorganization announcement on October 7, 2020 (see Note 10), our IoT Products & Services business is now structured to include 4 operating segments, each with a segment manager.
IoT Products & Services
Our IoT Products & Services segment is composed of the following 4 operating segments:
Cellular Routers - box devices (fully enclosed) that provide connectivity typically in a place where the device can be plugged in exclusively using cellular communications.
Console Servers - similar to cellular routers except they are exclusively for edge computing installations and data center applications exclusively using cellular communications.
OEM Solutions - Original Equipment Manufacturers ("OEM") will be a chip, rather than a boxed device. This can come in the form of a stand-alone chip, or from a systems-on-module ("SOMs"). While cellular connectivity is used, other communication protocols can be used such as Zigbee, Bluetooth or Radio-Frequency ("RF") based on application.
Infrastructure Management - includes battery operated, cellular enabled connect sensors as well as other types of console server applications that are more Digi Accelerated Linux ("DAL") based than Console Servers. This operating segment has some products that do not use cellular communications, but a large part of this segment does use cellular communications.
As the 4 operating segments have similar qualitative and quantitative factors, they are aggregated under the IoT Products & Services reportable segment. The qualitative factors include similar nature of products and development services:services, production process, type or class of customers and methods used to distribute the products. The quantitative factors include similar operating income and gross profit. Our CODM reviews and makes business decisions which includes a primary review of operating income but also includes gross profit. Starting in the quarter ended December 31, 2020, the shared general and administrative costs are now allocated to each operating segment. Thus, our measure of segment profit or loss used by our CODM changed. As a result, our disclosed measure of segment operating income (loss) has been updated for all periods presented. The change to the business segment operating income aligns with the update to how the CODM assesses performance and allocates resources for our business segments.
Cellular routers and gateways;
55
Radio frequency ("RF") which include our Digi XBee® modules as well as other RF solutions;
Embedded products include Digi Connect® and Rabbit® embedded systems on module and single board computers;

Network products, which has the highest concentration
Table of mature products, including console and serial servers and USB connected products;Contents
Digi Wireless Design Services;
Digi Remote Manager®; and
Digi Support Services which offers various levels of technical services for development assistance, consulting and training.NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
4. SEGMENT INFORMATION AND MAJOR CUSTOMERS (CONTINUED)
IoT Solutions
Our IoT Solutions segment offers wireless temperature and other condition-based monitoring services as well as employee task management services. These solutions are focused on three primarythese vertical markets: healthcare (including retail pharmacies), food service, healthcare (primarily pharmacies and transportation/logistics.hospitals) and supply chain. The solutions are marketed as SmartSense by Digi, formerly Digi Smart Solutions.®. We haveinitially formed, expanded and enhanced theour IoT Solutions segment through four acquisitions. These include:acquisitions, the last of which was completed in October 2015 acquisition of Bluenica Corporation ("Bluenica"), the November 2016 acquisition of FreshTemp®, LLC ("FreshTemp®"), the January 2017 acquisition of SMART Temps®, LLC ("SMART Temps®") and the October 2017 acquisition of TempAlert, LLC ("TempAlert").2017.
We measure our segment results primarily by reference to revenue and operating income.gross profit. IoT Solutions revenue includes both product, service and servicesubscription revenue. Certain costs incurred at the corporate level are allocated to our segments. These costs include information technology, employee benefits and shared facility services. The information technology and shared facility costs are allocated based on headcount and the employee benefits costs are allocated based on compensation costs.

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5. SEGMENT INFORMATION AND MAJOR CUSTOMERS (CONTINUED)
Summary operating results for each of our segments were as follows (in thousands):
Fiscal years ended September 30,Year ended September 30,
2018 2017 2016202120202019
Revenue     Revenue
IoT Products & Services$201,506
 $174,237
 $202,294
IoT Products & Services$264,173 $249,530 $215,287 
IoT Solutions26,860
 7,397
 711
IoT Solutions44,459 29,741 38,916 
Total revenue$228,366
 $181,634
 $203,005
Total revenue$308,632 $279,271 $254,203 
Operating income (loss)     
Gross ProfitGross Profit
IoT Products & ServicesIoT Products & Services$144,472 $129,349 $100,522 
IoT SolutionsIoT Solutions22,185 14,623 18,513 
Total gross profitTotal gross profit$166,657 $143,972 $119,035 
Operating Income (loss)Operating Income (loss)
IoT Products & Services$14,923
 $12,804
 $18,822
IoT Products & Services$18,212 $27,216 $21,806 
IoT Solutions(12,601) (3,997) (1,717)IoT Solutions(7,684)(15,899)(11,734)
Total operating income$2,322
 $8,807
 $17,105
Total operating income$10,528 $11,317 $10,072 
Depreciation and amortization     
Depreciation and AmortizationDepreciation and Amortization
IoT Products & Services$6,040
 $3,575
 $4,040
IoT Products & Services$13,109 $11,521 $6,102 
IoT Solutions6,230
 1,922
 544
IoT Solutions7,768 7,778 7,294 
Total depreciation and amortization$12,270
 $5,497
 $4,584
Total depreciation and amortization$20,877 $19,299 $13,396 
Total expended for property, plant and equipment was as follows (in thousands):
Year ended September 30,
202120202019
IoT Products & Services$2,257 $878 $8,863 
IoT Solutions*— 21 472 
Total expended for property, plant and equipment$2,257 $899 $9,335 
 Fiscal years ended September 30,
 2018 2017 2016
IoT Products & Services$1,773
 $1,738
 $2,641
IoT Solutions69
 35
 88
Total expended for property, plant and equipment$1,842
 $1,773
 $2,729
* Excluded from this amount is $1.8 million, $1.4 million and $1.1 million of transfers of inventory to property plant and equipment for subscriber assets for the year ended September 30, 2021, 2020 and 2019, respectively.
Total assets for each of our segments were as follows (in thousands):
 As of September 30,As of September 30,
 2018 201720212020
IoT Products & Services $209,574
 $182,555
IoT Products & Services$386,934 $387,578 
IoT Solutions 98,801
 47,644
IoT Solutions80,165 86,975 
Unallocated* 62,750
 114,990
Unallocated*152,432 54,129 
Total assets $371,125
 $345,189
Total assets$619,531 $528,682 
*Unallocated consists of cash and cash equivalents, current marketable securities and long-term marketable securities.equivalents.
Total goodwill for each of our segments were as follows (in thousands):
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  As of September 30,
  2018 2017
IoT Products & Services $104,358
 $98,981
IoT Solutions 50,177
 33,014
Total goodwill $154,535
 $131,995
4. SEGMENT INFORMATION AND MAJOR CUSTOMERS (CONTINUED)
Net property, equipment and improvements by geographic location were as follows (in thousands):
  As of September 30,
  2018 2017
United States $6,156
 $12,648
International, primarily Europe 114
 153
Total net property, equipment and improvements $6,270
 $12,801

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

5. SEGMENT INFORMATION AND MAJOR CUSTOMERS (CONTINUED)
The information in the following table provides total consolidated revenue by the geographic location of the customer (in thousands):
 Fiscal years ended September 30,
 2018 2017 2016
North America, primarily United States$163,397
 $117,749
 $131,457
Europe, Middle East & Africa39,211
 39,403
 44,932
Asia20,881
 19,892
 20,390
Latin America4,877
 4,590
 6,226
Total revenue$228,366
 $181,634
 $203,005
As of September 30,
20212020
United States$11,941 $11,297 
International, primarily Europe191 210 
Total net property, equipment and improvements$12,132 $11,507 
Our U.S. export sales represented 29.9%26.2%, 37.1%25.1% and 38.7%28.5% of revenue for the fiscal years ended September 30, 2018, 20172021, 2020 and 2016.2019. No single customer exceeded 10% of revenue for any of the periods presented. At September 30, 2018,2020, we had one1 customer whose accounts receivable balance represented 12.0%17.2% of total accounts receivable. No single customer exceeded 10% of total accounts receivable at September 30, 2017.
6.5. SELECTED BALANCE SHEET DATA
(inThe following table shows selected balance sheet data (in thousands):
As of September 30,
20212020
Accounts receivable, net:  
Accounts receivable$51,828 $65,027 
Less allowance for credit losses3,934 3,778 
Less reserve for future credit returns and pricing adjustments4,156 2,022 
Total accounts receivable, net$43,738 $59,227 
Inventories:  
Raw materials$27,265 $14,009 
Work in process14 — 
Finished goods16,642 37,559 
Total inventories$43,921 $51,568 
Property, equipment and improvements, net:
Land$570 $570 
Buildings2,338 2,338 
Improvements9,367 7,844 
Equipment16,878 17,153 
Purchased software2,868 3,770 
Furniture and fixtures2,174 3,236 
Subscriber assets6,982 5,104 
Total property, equipment and improvements, gross41,177 40,015 
Less accumulated depreciation and amortization29,045 28,508 
Total property, equipment and improvements, net$12,132 $11,507 

57
 As of September 30,
 2018 2017
Accounts receivable, net:   
Accounts receivable$54,451
 $31,365
Less allowance for doubtful accounts1,074
 341
Less reserve for future returns and pricing adjustments2,560
 2,169
Total accounts receivable, net$50,817
 $28,855
    
Inventories:   
Raw materials$22,047
 $24,050
Work in process525
 484
Finished goods19,072
 5,704
Total inventories$41,644
 $30,238
    
Property, equipment and improvements, net:   
Land$570
 $1,800
Buildings2,338
 10,522
Improvements1,698
 3,445
Equipment15,803
 17,133
Purchased software3,966
 3,571
Furniture and fixtures3,350
 3,473
Total property, equipment and improvements, gross27,725
 39,944
Less accumulated depreciation and amortization21,455
 27,143
Total property, equipment and improvements, net$6,270
 $12,801

At September 30, 2018 there was $5.2 million of assets held for sale on our Consolidated Balance Sheet, which consist of land, buildings and improvements related to our Minnetonka, Minnesota headquarters. On October 2, 2018, we sold our corporate headquarters building to Minnetonka Leased Housing Associates II, LLLP (see Note 18 to our Consolidated Financial Statements).

65


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


7. MARKETABLE SECURITIES
Our marketable securities may consist of certificates of deposit, commercial paper, corporate bonds6. FAIR VALUE MEASUREMENTS
Financial assets and government municipal bonds.
In order to estimateliabilities are classified in the fair value for each security in our investment portfolio, we obtain quoted market prices and trading activity for each security where available. We obtain relevant information from our investment advisor and, if warranted, also may review the financial solvency of certain security issuers. As of September 30, 2018, all of our 19 securities that we held were trading below our amortized cost basis. We determined each decline in value to be temporary based upon the above described factors. We expect to realize the fair value of these securities, plus accrued interest, either at the time of maturity or when the security is sold. All of our current holdings are classified as available-for-sale marketable securities and are recorded at fair value on our consolidated balance sheet with the unrealized gains and losses recorded in accumulated other comprehensive loss. All of our current marketable securities mature in less than one year and our non-current marketable securities mature in less than two years. We received proceeds from the sale of our available-for-sale marketable securities of $32.0 million, $87.1 million and $73.7 million for fiscal 2018, 2017 and 2016, respectively.
At September 30, 2018 our marketable securities consisted of (in thousands):
 
Amortized
Cost (1)
 
Unrealized
Gains
 
Unrealized
Losses
 Fair Value (1)
Current marketable securities:       
Certificates of deposit$4,756
 $
 $(20) $4,736
Total marketable securities$4,756
 $
 $(20) $4,736
(1)
Included in amortized cost and fair value is purchased and accrued interest of $6.
At September 30, 2017 our marketable securities consisted of (in thousands):
 
Amortized
Cost (1)
 
Unrealized
Gains
 
Unrealized
Losses
 Fair Value (1)
Current marketable securities:       
Corporate bonds$28,275
 $
 $(20) $28,255
Certificates of deposit3,756
 4
 
 3,760
Current marketable securities32,031
 4
 (20) 32,015
Non-current marketable securities:       
Certificates of deposit4,757
 
 (4) 4,753
Total marketable securities$36,788
 $4
 $(24) $36,768
(1)
Included in amortized cost and fair value is purchased and accrued interest of $211.
The following tables show the fair values and gross unrealized losses of our available-for-sale securities that have been in a continuous unrealized loss position deemed to be temporary, aggregated by investment category (in thousands):
 September 30, 2018
 Less than 12 Months More than 12 Months
 Fair Value Unrealized Losses Fair Value Unrealized Losses
Certificates of deposit$
 $
 $4,736
 $(20)
Total$
 $
 $4,736
 $(20)

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7. MARKETABLE SECURITIES (CONTINUED)
 September 30, 2017
 Less than 12 Months More than 12 Months
 Fair Value Unrealized Losses Fair Value Unrealized Losses
Corporate bonds$26,196
 $(20) $
 $
Certificates of deposit3,751
 (4) 
 
Total$29,947
 $(24) $
 $
8. FAIR VALUE MEASUREMENTS
Fair value is defined as the amount that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants as of the measurement date. This standard also establishes a hierarchy for inputs used in measuring fair value. This standard maximizes the use of observable inputs and minimizes the use of unobservable inputs by requiring that the most observable inputs be used when available. Observable inputs are inputs market participants would use in valuing the asset or liability based on market data obtained from independent sources. Unobservable inputs are inputs that reflect our assumptions about the factors market participants would use in valuing the asset or liability based upon the best information available in the circumstances.
The categorization of financial assets and liabilities within the valuation hierarchy is based upon the lowest level of input that is significant to the fair value measurement. The hierarchy is broken down into three levels.measurement: Level 1 inputs are(unadjusted quoted prices in active markets for identical assets or liabilities.liabilities); Level 2 (observable market inputs, includeother than quoted prices for similar assets or liabilitiesincluded in active markets, quoted prices for identical or similar assets or liabilities in markets that are not active,Level 1); and inputs (other than quoted prices) that are observable for the asset or liability, either directly or indirectly. Level 3 (unobservable inputs are unobservable for the assetthat cannot be corroborated by observable market data). There were no transfers into or liability and their fair values are determined using pricing models, discounted cash flow methodologies or similar techniques and at least one significant model assumption or input is unobservable.out of our Level 3 may also include certain investment securities for which there is limited market activity or a decrease in the observability of market pricing for the investments, such that the determination of fair value requires significant judgment or estimation.
Fair value is applied to2 financial assets such as our marketable securities, which are classified and accounted for as available-for-sale and to financial liabilities for contingent consideration. These items are stated at fair value at each reporting period using the above guidance.during fiscal 2021.
The following tables provide information by level for financial assets and liabilities that are measured at fair value on a recurring basis (in thousands):
  Fair Value Measurements at September 30, 2021 using:
Total carrying
value at
September 30, 2021
Quoted price in
active markets
(Level 1)
Significant other
observable inputs
(Level 2)
Significant
unobservable inputs
(Level 3)
Liabilities:
Contingent consideration on acquired business$6,200 $— $— $6,200 
Total liabilities measured at fair value$6,200 $— $— $6,200 
   Fair Value Measurements at September 30, 2018 using:
 
Total carrying
value at
September 30, 2018
 
Quoted price in
active markets
(Level 1)
 
Significant other
observable inputs
(Level 2)
 
Significant
unobservable inputs
(Level 3)
Assets:       
Money market$24,318
 $24,318
 $
 $
Certificates of deposit4,736
 
 4,736
 
Total assets measured at fair value$29,054
 $24,318
 $4,736
 $
Liabilities:       
Contingent consideration on acquired business$10,065
 $
 $
 $10,065
Total liabilities measured at fair value$10,065
 $
 $
 $10,065


  Fair Value Measurements at September 30, 2020 using:
Total carrying
value at
September 30, 2020
Quoted price in
active markets
(Level 1)
Significant other
observable inputs
(Level 2)
Significant
unobservable inputs
(Level 3)
Liabilities:
Contingent consideration on acquired businesses$4,228 $— $— $4,228 
Total liabilities measured at fair value$4,228 $— $— $4,228 

67

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

8. FAIR VALUE MEASUREMENTS (CONTINUED)
   Fair Value Measurements at September 30, 2017 using:
 
Total carrying
value at
September 30, 2017
 
Quoted price in
active markets
(Level 1)
 
Significant other
observable inputs
(Level 2)
 
Significant
unobservable inputs
(Level 3)
Assets:       
Money market$39,524
 $39,524
 $
 $
Corporate bonds28,255
 
 28,255
 
Certificates of deposit8,513
 
 8,513
 
Total assets measured at fair value$76,292
 $39,524
 $36,768
 $
Liabilities:       
Contingent consideration on acquired business$6,388
 $
 $
 $6,388
Total liabilities measured at fair value$6,388
 $
 $
 $6,388
Our money market funds, which have been determined to be cash equivalents, are measured at fair value using quoted market prices in active markets for identical assets and are therefore classified as Level 1 assets. We value our Level 2 assets using inputs that are based on market indices of similar assets within an active market. There were no transfers into or out of our Level 2 financial assets during fiscal 2018.
The use of different assumptions, applying different judgment to matters that are inherently subjective and changes in future market conditions could result in different estimates of fair value of our securities or contingent consideration, currently and in the future. If market conditions deteriorate, we may incur impairment charges for securities in our investment portfolio. We may also incur changes to our contingent consideration liability as discussed below.
We are required to make contingent payments for our acquisitions. In connection with the October 2015 acquisition of Bluenica, Corporation (“Bluenica”), we are requiredagreed to make contingent payments over a period of up to four4 years, subject to achieving specified revenue thresholds for sales of Bluenica products. The fair value of the liability for contingent paymentsconsideration recognized upon acquisition was $10.4 million and was $5.5 million at September 30, 2018.upon acquisition. We paid $0.5 million forin fiscal 2017, no payments in fiscal 2018, $2.2 million in fiscal 2019 and the period ended September 30, 2016 and zero for the period ended September 30, 2017.final installment of $2.9 million in fiscal 2020.
In connection with the November 2016 acquisition of FreshTemp®, LLC (“FreshTemp®”), we arewere required to make a contingent payment after June 30, 2018, for revenue related to specific customer contracts signed by June 30, 2017. The fair value of the liability for consideration recognized upon acquisition was $1.3 million and wasmillion. We made a final payment of $0.2 million at September 30, 2018. We have paid the $0.2 million in November 2018.during fiscal 2019.
For the January 2017In connection our acquisition of SMART Temps® LLC (“SMART Temps®”),TempAlert, we were required to make a contingent payment after December 31, 2017 based on achieving specified revenue thresholds. The fair value of the liability for contingent payments recognized upon acquisition of SMART Temps® was $10,000. Since the revenue threshold was not met, no payment was made.
For the TempAlert acquisition, we are requiredagreed to make contingent payments for the twelve month periods ending December 31, 2018 and December 31, 2019 based on the total Digi IoT Solutions segment revenue. The fair value of the liability for contingent payments recognizedconsideration was zero upon acquisition. No contingent consideration was earned.
In connection with our acquisition of TempAlert and at September 30, 2018 was zero.
For the Accelerated, acquisition, we are requiredagreed to make contingent payments, for the twelve month periods ending January 21, 2019 and January 21, 2020, based upon specified revenue thresholds.certain sales thresholds of Accelerated products. The fair values of the liability for contingent paymentsconsideration recognized upon acquisition of Accelerated and at September 30,on January 22, 2018 was $2.3 million. We paid the first installment of $3.5 million in fiscal 2019 and the final installment of $2.4 million in the third quarter of fiscal 2020.
In connection with our acquisition of Opengear, we agreed to make contingent payments, based upon certain revenue thresholds. We paid the first installment of $0.9 million during the third quarter of fiscal 2020. We paid the final installment of $10.0 million during the second quarter of fiscal 2021.
In connection with our acquisition of Haxiot, we agreed to make contingent earn-out payments, based upon certain revenue thresholds (see Note 2 to the consolidated financial statements). In the fiscal third quarter of fiscal 2021, the preliminary purchase price allocation was updated, including related determination of fair value and income tax implications. As a result, we adjusted goodwill to $8.6 million and was $4.4adjusted contingent consideration to $5.9 million respectively. The increase is a result of Accelerated outperforming initial revenue expectations.
The fair values of these contingent payments were estimated by discounting to present value the probability-weighted contingent payments expected to be made. Assumptions used in these calculations include the discount rate and various probability factors. This liability is considered to be a Level 3 financial liability that is re-measured each reporting period as a charge or credit to general and administrative expense within the Consolidated Statements of Operations.

on our balance sheet.
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8.6. FAIR VALUE MEASUREMENTS (CONTINUED)
In connection with our acquisition of Ctek, we agreed to make contingent earn-out payments, based upon certain revenue thresholds (see Note 2 to the consolidated financial statements). The fair value of the remaining liability for contingent consideration for the acquisition of Ctek was $0.3 million at September 30, 2021.
The following table presents a reconciliation of the contingent consideration liability measured at fair value on a recurring basis using significant unobservable inputs (Level 3) (in thousands):
Year ended September 30,
20212020
Fair value at beginning of period$4,228 $5,407 
Purchase price contingent consideration6,200 5,100 
Contingent consideration payments(10,000)(6,151)
Change in fair value of contingent consideration5,772 (128)
Fair value at end of period$6,200 $4,228 
  Fiscal years ended September 30,
  2018 2017
Fair value at beginning of period $6,388
 $9,960
Purchase price contingent consideration 2,300
 1,310
Contingent consideration payments 
 (518)
Change in fair value of contingent consideration 1,377
 (4,364)
Fair value at end of period $10,065
 $6,388
The change in fair value of contingent consideration relates to the acquisitions of Accelerated, Bluenica, FreshTemp® and SMART Temps® and is included in general and administrative expense. The change in fair value of contingent consideration reflects our estimate of the probability of achieving the relevant targets and is discounted based on our estimated discount rate. We have estimatedDue to the timing of the acquisition, the fair value of the contingent consideration at September 30, 2021 is based on the probability of achieving the specified revenue thresholds for Haxiot and Ctek. As of September 30, 2021, contingent consideration associated with Haxiot and Ctek remain subject to future performance through December 31, 2022 and 2023, respectively.
7. INDEBTEDNESS
On March 15, 2021, we entered into an amended and restated credit agreement with BMO Harris Bank N.A. ("BMO"). This agreement provides us with a senior secured credit facility (the "Credit Facility") consisting of a $200 million revolving loan (the "Revolving Loan"). This loan replaced our syndicated senior secured credit agreement with BMO that was entered into on December 13, 2019 and replaced the remaining balance of our term loan with this new revolver. This prior agreement provided us with committed credit facilities ("Prior Credit Facility") totaling $150 million, which included a $50 million term loan and a $100 million revolving loan. We may use the Revolving Loan for working capital, capital expenditures, restricted payments and acquisitions permitted under the agreement.
Borrowings under the Credit Facility bear a variable interest rate of LIBOR plus an applicable margin spread from 1.25% to 3.25%. The amount of the applicable margin spread is a function of our leverage ratio and is reset monthly. In addition to paying interest on the outstanding balance under the Credit Facility, we are required to pay a commitment fee on the non-utilized commitments thereunder which is also reported in interest expense. Our weighted average interest rate at 44.4%September 30, 2021 was 1.34%.
The debt issuance costs under the Prior Credit Facility totaled $2.6 million and is being amortized using the straight-line method over the term of the loan and reported in interest expense. The credit facility amendment was determined to 100.0% for Accelerated 98.6% for Bluenica, 100% for FreshTemp® and 0% for SMART Temp. A significant increase (decrease)be a modification so the existing costs will continue to be amortized over the term of the new facility. The balance remaining at September 30, 2021 was $2.3 million.
The Revolving Loan is due in our estimates of achieving the relevant targets could materially increase (decrease) thea lump sum payment at maturity on March 15, 2026. The fair value of the contingent consideration liability.Revolving Loan approximated carrying value at September 30, 2021.
On November 1, 2021, Digi entered into a second amended and restated credit agreement consisting of a $350 million term loan B secured loan and a $35 million revolving credit facility (See Note 17).
9.
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7. INDEBTEDNESS (CONTINUED)
The following table is a summary of our long-term indebtedness (in thousands):
As of September 30,
20212020
Revolving loan$48,118 $15,000 
Term loan— 48,125 
Total loans48,118 63,125 
Less unamortized issuance costs(2,319)(2,173)
Less current maturities of long-term debt— (1,972)
Total long-term debt, net of current portion$45,799 $58,980 


The following table is a summary of future maturities of our aggregate long-term debt at September 30, 2021 (in thousands):
Fiscal yearAmount
2022$— 
2023— 
2024— 
2025— 
202648,118 
Total long-term debt$48,118 
Covenants and Security Interest
The agreements governing the Credit Facility contain a number of covenants. Among other thing, these covenants require us to maintain certain financial ratios (net leverage ratio and minimum fixed charge ratio). At September 30, 2021, we were in compliance with our debt covenants. Amounts borrowed under the Credit Facility are secured by substantially all of our assets.
8. PRODUCT WARRANTY OBLIGATION
The following table summarizes the activity associated with the product warranty accrual (in thousands) and is listed on our Consolidated Balance Sheets under Current Liabilities:consolidated balance sheets within current liabilities:
 Balance atWarrantiesSettlementsBalance at
Fiscal yearOctober 1accruedmadeSeptember 30
2021$942 $244 $(479)$707 
2020$1,012 $666 $(736)$942 
2019$1,172 $305 $(465)$1,012 

9. LEASES
 Balance at Warranties Settlements Balance at
Fiscal yearOctober 1 issued made September 30
2018$987
 $759
 $(574) $1,172
2017$1,033
 $679
 $(725) $987
2016$1,014
 $771
 $(752) $1,033
We also warrantAll of our softwareleases are operating leases and primarily consist of leases for office space. For any lease with an initial term in excess of twelve months, the related lease assets and lease liabilities are recognized on our consolidated balance sheets as either operating or firmware incorporated into our products and offer to providefinancing leases at the inception of an agreement where it is determined that a bug fix or software patch within a reasonable period.lease exists. We have not accrued specificallylease agreements that contain both lease and non-lease components. We have elected to combine lease and non-lease components for this warranty and have not had claims specifically related to the software. Weall classes of assets. Leases with an initial term of twelve months or less are not responsiblerecorded on our consolidated balance sheets. Instead we recognize lease expense for these leases on a straight-line basis over the lease term.
Operating lease assets represent the right to use an underlying asset for the lease term and do not warrant that, custom software versions, created by original equipment manufacturer (OEM) customersoperating lease liabilities represent the obligation to make lease payments. These assets and liabilities are recognized based upon our software source code, will functionon the present value of future payments over the lease term at the commencement date. We generally use a collateralized incremental borrowing rate based on information available at the commencement date, including the lease term, in a particular way, will conform to any specifications or are fit for any particular purpose. Further, we do not indemnify these customers from any third-party liability as it relates to or arises from any customization or modifications made bydetermining the OEM customer.

present value of future
69
60


NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

9. LEASES (CONTINUED)
payments. When determining our right-of-use asset, we generally do not include options to extend or terminate the lease unless it is reasonably certain that the option will be exercised.
Our leases typically require payment of real estate taxes and common area maintenance and insurance. These components comprise the majority of our variable lease cost and are excluded from the present value of our lease obligations. Fixed payments may contain predetermined fixed rent escalations. We recognize the related rent expense on a straight-line basis from the commencement date to the end of the lease term.
The following table shows the supplemental balance sheet information related to our leases (in thousands):
Balance Sheet LocationSeptember 30, 2021September 30, 2020
Assets
Operating leasesOperating lease right-of-use assets$15,684 $14,334 
Total lease assets$15,684 $14,334 
Liabilities
Operating leasesCurrent portion of operating lease liabilities$2,633 $2,527 
Operating leasesOperating lease liabilities18,368 16,193 
Total lease liabilities$21,001 $18,720 
The following were the components of our lease cost which is recorded in both cost of goods sold and selling, general and administrative expense (in thousands):
Statement of Operations LocationYear ended
September 30, 2021
Year ended
September 30, 2020
Operating lease costCost of goods sold and SG&A$3,504 $3,341 
Variable lease costCost of goods sold and SG&A1,094 744 
Short-term lease costCost of goods sold and SG&A127 175 
Total lease cost$4,725 $4,260 
The following table presents supplemental information related to operating leases (in thousands):
Year ended
September 30, 2021
Year ended
September 30, 2020
Cash paid for amounts included in the measurement of operating lease liabilities$2,707 $2,893 
Right-of-use assets obtained in exchange for new operating lease liabilities3,785 1,073 
Non-cash tenant improvement allowance$1,000 $— 
September 30, 2021
Weighted average remaining lease term - operating leases8.9 years
Weighted average discount rate - operating leases3.50 %
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9. LEASES (CONTINUED)
The table below reconciles the undiscounted cash flows for each of the first five years as well as all the remaining years to the operating lease liabilities recorded on the Consolidated Balance Sheet as of September 30, 2021 (in thousands):
Fiscal yearAmount
2022$3,570 
20233,288 
20242,945 
20252,821 
20262,610 
Thereafter9,394 
Total future undiscounted lease payments24,628 
Less imputed interest(3,627)
Total reported lease liability$21,001 
10. RESTRUCTURING
Below isQ1 FY2021 Restructuring
On October 7, 2020, our Board of Directors approved a summaryreorganization of the restructuring charges and other activity within the restructuring accrual all of which is included in our IoT Products & Services business segment. The restructuring plan aligns the business segment's organization around product lines. Under this plan, we recorded a charge of $0.7 million for employee termination charges and eliminated 19 employment positions primarily in the U.S. during the three months ended December 31, 2020. In the second quarter of fiscal 2021 we recorded an additional $0.2 million related to this restructuring. In the third quarter of fiscal 2021 we recorded an additional $0.1 million related to this restructuring. The charges relating to this restructuring were fully paid during the fourth quarter of fiscal 2021.
2020 Restructuring
In second quarter of fiscal 2020, we recorded and re-aligned our product management group within IoT Products & Services segment (in thousands):
and eliminated 2 employment positions. We recorded $38 thousand for employee termination charges. This was fully paid during the second quarter of fiscal 2020.
 Manufacturing Transition 2017 Restructuring 2016 Restructuring  
 Employee Termination Costs Employee Termination Costs Other Employee
Termination
Costs
 Other Total
Balance at September 30, 2015$
 $
 $
 $
 $
 $
Restructuring charge
 
 
 558
 195
 753
Payments
 
 
 (559) (195) (754)
Reversals
 
 
 (6) 
 (6)
Foreign currency fluctuation
 
 
 7
 
 7
Balance at September 30, 2016$
 $
 $
 $
 $
 $
Restructuring charge
 2,258
 257
 
 
 2,515
Payments
 (845) (141) 
 
 (986)
Foreign currency fluctuation
 115
 12
 
 
 127
Balance at September 30, 2017$
 $1,528
 $128
 $
 $
 $1,656
Restructuring charge504
 
 
 
 
 504
Payments(357) (1,035) (161) 
 
 (1,553)
Reversals
 (244) 42
 
 
 (202)
Foreign currency fluctuation
 44
 4
 
 
 48
Balance at September 30, 2018$147
 $293
 $13
 $
 $
 $453
In the third quarter of fiscal 2020, we recorded $95 thousand of restructuring for employee termination charges primarily within our IoT Solutions segment. This resulted in the elimination of 22 employment positions. This restructuring was completed in the fourth quarter of fiscal 2020.
Manufacturing Transition
As announced onin April 3, 2018, Digi will transferwe transferred the manufacturing functions of itsour Eden Prairie, Minnesota operations facility to existing contract manufacture suppliers. As a result, 5153 employment positions in total have beenwere eliminated, resulting in restructuring charges amounting to approximately $0.5 million related tofor employee costs during the third and fourth quarters of fiscal 2018.2018 in our IoT Product and Services segment. The payments associated with these charges are expected to bewere completed by December 31, 2018. This manufacturing transition is expected to result in total annualized savingsthe first half of approximately $3.0 million to $5.0 million.fiscal 2019.
2017 Restructuring
In May 2017, we approved a restructuring plan primarily impacting our France location.location, which is now closed. We also eliminated certain employee costsemployment positions in the U.S. The restructuring is awas the result of a decision to consolidate our France operations to our Europe, Middle East and Africa (EMEA)("EMEA") headquarters in Munich. The total restructuring charges amounted to $2.5 million thatin fiscal 2017, which included $2.3 million of employee costs and $0.2 million of contract termination costs during the third quarter of fiscal 2017.2017 in our IoT Product and Services segment. These actions resulted in an elimination of 10 employment positions in the U.S. and 8 employment positions in France. The payments associated with these charges are expected to bewere completed during the first half of fiscal 2019.
2016 Restructuring
On January 19, 2016, we approved a restructuring plan for our Digi Wireless Design Services group. This plan resulted in an elimination of 5 positions. We recorded a restructuring charge of $0.1 million related to severance during the second quarter of fiscal 2016 and paid the majority of the severance during that same quarter.
On November 19, 2015, we approved a restructuring plan impacting our corporate staff. The plan closed our Dortmund, Germany office and relocated certain employees to our Munich office. We also recorded a contract termination charge as we relocated employees in our Minneapolis, Minnesota office to our World Headquarters in Minnetonka, Minnesota in December 2015. We recorded a restructuring charge of $0.7 million that included $0.5 million of severance and $0.2 million of contract termination costs during the first quarter of fiscal 2016. This restructuring resulted in an elimination of 10 positions. The payments associated with these charges were completed in the third quarter of fiscal 2016.

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10. RESTRUCTURING (CONTINUED)
Below is a summary of the restructuring charges and other activity within the restructuring accrual (in thousands):
2021 Restructuring2020 RestructuringManufacturing Transition2017 Restructuring
Employee Termination CostsEmployee Termination CostsEmployee Termination CostsEmployee Termination CostsOtherTotal
Balance at September 30, 2018$— $— $147 $293 $13 $453 
Restructuring charge— — — — — — 
Payments— — (108)(233)(18)(359)
Reversals— — (39)(53)(87)
Foreign currency fluctuation— — — (7)— (7)
Balance at September 30, 2019— — — — — — 
Restructuring charge— 133 — — — 133 
Payments— (117)— — — (117)
Reversals— (16)— — — (16)
Foreign currency fluctuation— — — — — — 
Balance at September 30, 2020— — — — — — 
Restructuring charge995 — — — — 995 
Payments(935)— — — — (935)
Reversals— — — — — — 
Foreign currency fluctuation(60)— — — — (60)
Balance at September 30, 2021$— $— $— $— $— $— 

11. REVENUE
Revenue Disaggregation
The following table summarizes our revenue by geographic location of our customers:
Year ended September 30,
($ in thousands)202120202019
North America, primarily the United States$227,923 $213,487 $184,022 
Europe, Middle East & Africa46,024 40,076 39,896 
Rest of world34,685 25,708 30,285 
Total revenue$308,632 $279,271 $254,203 

The following table summarizes our revenue by the timing of revenue recognition:
Year ended September 30,
($ in thousands)202120202019
Transferred at a point in time$274,960 $253,371 $231,387 
Transferred over time33,672 25,900 22,816 
Total revenue$308,632 $279,271 $254,203 
Contract Balances
Contract Assets
Contract assets consist of subscriber assets.  These subscriber assets relate to fees in certain contracts that we charge our customers so they can begin using equipment. In these cases, we retain the ownership of the equipment that the customer uses.
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11. REVENUE (CONTINUED)
The total net book value of subscriber assets was $1.9 million at September 30, 2021 and $2.0 million at September 30, 2020 and is included in property, equipment and improvements, net. Depreciation expense for these subscriber assets was $1.9 million, $1.5 million and $1.1 million for fiscal 2021, 2020 and 2019, respectively. We depreciate the cost of this equipment over its useful life (typically three years).
Contract Liabilities
The timing of revenue recognition may differ from the timing of invoicing to customers. Customers are invoiced for subscription services in advance on a monthly, quarterly or annual basis. Contract liabilities consist of unearned revenue related to annual or multi-year contracts for subscription services and related implementation fees for our IoT Solutions segment and our Digi Remote Manager® services in our IoT Products & Services segment.
Changes in unearned revenue were:
 Year ended September 30,
($ in thousands)202120202019
Unearned revenue, beginning of period$9,341 $5,025 $3,933 
Billings48,972 35,213 43,071 
Revenue recognized(42,825)(30,897)(41,979)
Unearned revenue, end of period$15,488 $9,341 $5,025 

Remaining Transaction Price
Transaction price allocated to the remaining performance obligations represents contracted revenue that has not been recognized, which includes unearned revenue and unbilled amounts that will be recognized as revenue in future periods. As of September 30, 2021 approximately $17.4 million of revenue is expected to be recognized from remaining performance obligations for subscriptions contracts. We expect to recognize revenue on approximately $14.4 million of remaining performance obligations over the next twelve months. Revenue from the remaining performance obligations we expect to recognize over a range of two years to seven years.
12. INCOME TAXES
The components of income from continuing operations, before income taxes are as follows (in thousands):
Fiscal years ended September 30,Year ended September 30,
2018 2017 2016202120202019
United States$(2,887) $5,170
 $9,841
United States$5,380 $3,756 $7,981 
International5,677
 4,321
 6,849
International3,619 3,707 3,164 
Income from continuing operations, before income taxes$2,790
 $9,491
 $16,690
Income before income taxesIncome before income taxes$8,999 $7,463 $11,145 
The components of the income tax provision(benefit) expense are as follows (in thousands):
Year ended September 30,
202120202019
Current:
Federal$1,388 $709 $950 
State242 572 290 
Foreign1,678 1,128 746 
Deferred:
Federal(3,627)(2,911)(825)
State(618)— — 
Foreign(430)(446)26 
Income tax (benefit) expense$(1,367)$(948)$1,187 
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 Fiscal years ended September 30,
 2018 2017 2016
Current:     
Federal$526
 $312
 $(141)
State57
 165
 139
Foreign1,412
 1,756
 2,099
Deferred:     
U.S.(668) (1,454) 1,260
Foreign160
 (654) (145)
Income tax provision$1,487
 $125
 $3,212
12. INCOME TAXES (CONTINUED)
The netNet deferred tax (liability) asset consists of the following (in thousands):
As of September 30,
As of September 30,20212020
2018 2017
Non-current deferred tax asset$6,665
 $9,211
Non-current deferred tax asset$439 $389 
Non-current deferred tax liability(334) (534)Non-current deferred tax liability(13,493)(17,171)
Net deferred tax asset$6,331
 $8,677
Net deferred tax liabilityNet deferred tax liability$(13,054)$(16,782)
   
Uncollectible accounts and other reserves$1,000
 $1,063
Depreciation and amortization(369) (673)Depreciation and amortization$(1,399)$(1,037)
Lease assetLease asset(3,683)(3,415)
Lease liabilityLease liability4,941 4,477 
Inventories740
 824
Inventories755 979 
Compensation costs3,388
 5,863
Compensation costs4,064 3,698 
Tax carryforwards7,063
 7,514
Other accrualsOther accruals6,387 3,985 
Tax credit carryforwardsTax credit carryforwards3,026 6,021 
Valuation allowance(3,291) (5,952)Valuation allowance(2,186)(4,372)
Identifiable intangible assets(2,298) (581)Identifiable intangible assets(24,959)(27,118)
Other98
 619
Net deferred tax asset$6,331
 $8,677
Net deferred tax (liability) assetNet deferred tax (liability) asset$(13,054)$(16,782)
As of September 30, 2018, our estimated carryforwards for tax purposes are as follows: We have $3.62021, we had $2.5 million of tax carryforwards (net of reserves) related to federal and state research and development tax credits. We also have $3.5had $0.5 million of carryforwards (net, tax effected) consisting of a U.S. capital lossnet operating losses of $3.2$0.2 million, and non-U.S. net operating losses of $0.3$0.2 million and foreign tax credits of $0.1 million. The majority of our federal research and development tax credits have a 20-year carryforward period. The state research and development tax credits have a 15-year carryforward period. The majority of our non-U.S. net operating losses have an unlimited carryforward period. Our non-U.S. tax credit carryforwards will expire in 2032. Our U.S. capital loss carryforward will expire in 2020.2034.
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12. INCOME TAXES (CONTINUED)
Our valuation allowance for certain U.S. and foreign locations was $3.3$2.2 million at September 30, 20182021 and $6.0$4.4 million at September 30, 2017.2020. The decrease in valuation allowance is aprimarily the result of expected taxthe expiring U.S. capital gains in fiscal 2019 resulting from the saleloss carryforward of our corporate headquarters building (see Note 18 to the Consolidated Financial Statements).which had a corresponding valuation allowance. The deferred tax assets realized could vary if there are differences in the timing or amount of future reversals of existing deferred tax liabilities or changes in the

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amounts of future taxable income. If future taxable income projections are not realized, an additional valuation allowance may be required, andrequired. This would be reflected as income tax expense at the time that any such change in future taxable income is determined.
The reconciliation of the statutory federal income tax amount to our income tax provision(benefit) expense is as follows (in thousands):
 Fiscal years ended September 30,
 2018 2017 2016
Statutory income tax amount$1,001
 $2,917
 $5,548
Increase (decrease) resulting from:     
State taxes, net of federal benefits(312) (125) 204
Manufacturing deduction(364) (150) (450)
Meal and entertainment82
 63
 55
Transaction costs79
 
 
Employee stock purchase plan56
 79
 83
Foreign operations(3) 218
 276
Valuation allowance - current year increase275
 159
 (43)
Utilization of tax credits(1,609) (1,168) (1,116)
Discrete items:     
Valuation allowance(1,317) 
 
Discrete tax benefits(765) (954) (1,461)
One-time transition tax250
 
 
Deferred balance sheet remeasure2,727
 
 
ASU 2016-09 excess stock compensation643
 
 
Contingent consideration388
 (1,172) (154)
Adjustment of tax contingency reserves315
 257
 202
Other, net41
 1
 68
Income tax provision$1,487
 $125
 $3,212
During fiscal 2018, net tax expense discrete to the period was $1.5 million, primarily as a result of $3.0 million tax expense related to new U.S. tax legislation that was enacted during the first quarter of fiscal 2018 and $0.6 million for the adoption of ASU 2016-09 related to the accounting for the tax effects of stock compensation (discussed below). This was offset partially by a net tax benefit of $1.3 million for the release of valuation allowances. The valuation allowance release consists of a $1.1 million release of a valuation allowance against U.S. federal capital loss carryforward due to expected capital gains tax in fiscal 2019 resulting from the sale of our corporate headquarters building in October 2018 (see Note 18 to the Consolidated Financial Statements). This expense is included within the discrete items in the above table.
Year ended September 30,
202120202019
Statutory income tax amount$1,890 $1,567 $2,341 
Increase (decrease) resulting from:
State taxes, net of federal benefits319 392 196 
Transaction costs60 143 — 
Employee stock purchase plan79 127 59 
Foreign operations556 431 225 
Non-deductible executive compensation150 115 171 
Change in valuation allowance(2,187)173 520 
Capital Loss Expiration2,301 — — 
Utilization of research and development tax credits(3,116)(2,881)(2,173)
Deferred balance sheet remeasure(952)— 
ASU 2016-09 excess stock compensation(1,131)(673)(56)
Contingent consideration1,212 (27)250 
Changes from provision to return(458)(111)(511)
Adjustment of tax contingency reserves329 151 146 
U.S. deduction for foreign export sales(630)(355)(146)
Global intangible low-taxed income33 31 162 
Other, net178 (31)(6)
Income tax (benefit) expense$(1,367)$(948)$1,187 
The Tax Cuts and& Jobs Act of 2017 (the “Act”) was enacted in the U.S. on December 22, 2017. The Act loweredWe applied the U.S. federal corporateguidance in Staff Accounting Bulletin ("SAB") 118 when accounting for the enactment-date income tax rate from 35% to 21% aseffects of January 1, 2018 and requires companies to pay a one-time transition tax on earnings of certain foreign subsidiaries that were previously tax deferred. Due to ourthis act in fiscal year end, our statutory rate for fiscal 2018 will be a blend of the new and old tax rates.2018. At September 30, 2018 we had not fully completed our accounting for the taxenactment effects of enactmentthis act. We, however, had recorded a provisional estimate of the Act. However, in certain cases described below, we have made a reasonable estimate oftax expense related to the effects on our existing deferred tax balances and the one-time transition tax. Fortax which totaled $3.0 million in fiscal 2018. In the itemsfirst quarter of fiscal 2019 we completed our accounting for which we were able to determine a reasonable estimate, we recognized a provisionalthe enactment date income tax expense amounteffects of $3.0 million which is included as a component of income tax expense.
We remeasured U.S. deferred tax assetsthis act, and liabilities based on the rates at which they are expectedthere were no significant adjustments to reverse in the future. This requires estimates of our changes in deferred tax assets and liabilities before and after the new statutory rate was enacted.
As a result, we are still analyzing certain aspects of the legislation and refining our calculations such as, refining current year estimates and filings of tax returns, which could potentially affect the measurement of these balances or potentially give rise to new deferred tax amounts. As of September 30, 2018, the provisional amountamounts recorded related to the re-measurementin fiscal 2018. In addition, certain provisions of this deferred tax balance was $2.7 million. This is a result a federal income tax rate of 35%act became effective for us in fiscal 2017, 24.25% for fiscal 20182019.


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11.12. INCOME TAXES (CONTINUED)
and 21% for fiscal 2019 and beyond. Timing differences as of September 30, 2018 are estimated balances and thus will result in a change to our estimate of the deferred rate change. This estimate will be finalized with the filing of our fiscal 2018 income tax return. Since many of the deferred tax balances in the period include estimates of events that have not yet occurred, we are unable to determine the final impact of the tax change at this time.
In addition, we considered the potential tax expense impacts of the one-time transition tax. The transition tax is based on our total post-1986 earnings and profits (“E&P”) previously deferred from U.S. income taxes. A provisional amount for our one-time transition tax liability was recorded for foreign subsidiaries, including estimated state tax impacts. This resulted in an increase in income tax expense of $0.3 million for the twelve months ended September 30, 2018. We have not yet completed the calculation of E&P for foreign subsidiaries. Further, this transition tax is based in part on the amount of those earnings held in cash and other specified assets. This amount may change when we finalize the calculation of E&P previously deferred from U.S. federal taxation, evaluate the testing periods for cash and E&P measurement and finalize substantiation of material foreign taxes paid or accrued. Furthermore, it is expected that additional guidance will be forthcoming from U.S. Treasury which may or may not impact the final transition tax required. We will complete our accounting for the Act during the first quarter of fiscal 2019. We do not expect any material adjustments.
We adopted ASU 2016-09 “Improvements to Employee Share-Based Payment Accounting” on October 1, 2017. As a result of the adoption, we recorded $0.6 million of excess tax expense related to our share-based payments in our provision for income taxes for the twelve months ended September 30, 2018. Historically, this was recorded in additional paid-in capital. The excess tax expense related to share-based payments are recognized as tax expense discretely related to the twelve months ended September 30, 2018.
During fiscal 2017, net tax benefits discrete to the period were $1.0 million, primarily from the reversal of tax reserves due to the expiration of statutes of limitation from U.S. and foreign tax jurisdictions. These benefits are included within the discrete tax benefits in the above table.
During fiscal 2016, net tax benefits discrete to the period were $1.5 million, primarily from the reinstatement of the federal research and development tax credit for calendar year 2015 and the reversal of tax reserves due to the expiration of statutes of limitation from U.S. and foreign tax jurisdictions. In addition, we filed amended income tax returns resulting in an additional domestic refund related to qualified manufacturing activities. These benefits are included within the discrete items in the above table.
A reconciliation of the beginning and ending amount of unrecognized tax benefits is (in thousands):
Fiscal years ended September 30,Year ended September 30,
2018 2017 2016202120202019
Unrecognized tax benefits at beginning of fiscal year$1,335
 $1,708
 $1,618
Unrecognized tax benefits at beginning of fiscal year$2,600 $1,713 $1,561 
Increases related to:     Increases related to:
Prior year income tax positions39
 21
 107
Prior year income tax positions40 756 
Current year income tax positions315
 257
 240
Current year income tax positions507 425 314 
Decreases related to:     Decreases related to:
Prior year income tax positions
 
 (71)Prior year income tax positions(155)— (34)
Settlements
 
 (30)Settlements— (7)— 
Expiration of statute of limitations(128) (651) (156)Expiration of statute of limitations(84)(287)(137)
Unrecognized tax benefits at end of fiscal year$1,561
 $1,335
 $1,708
Unrecognized tax benefits at end of fiscal year$2,908 $2,600 $1,713 
The total amount of unrecognized tax benefits ("UTB") at September 30, 20182021 that, if recognized, would affect our effective tax rate is $1.4was $2.7 million. We expect that it is reasonably possible that the total amounts of UTB that will decrease by approximately $0.8 million over the next 12 months due to the expiration of various statutes of limitations will be immaterial.limitations. Of the $1.6$2.9 million of UTB, $0.8$2.3 million is included in non-current income taxes payable and $0.8$0.6 million is included with non-current deferred tax assets on the consolidated balance sheetsheets at September 30, 2018.2021.
We recognize interest and penalties related to income tax matters in income tax expense. During fiscal 20182021 and 2017,2020, there were insignificant amounts of interest and penalties related to income tax matters in income tax expense. We had accrued

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11. INCOME TAXES (CONTINUED)
interest and penalties related to unrecognized tax benefits of $0.1 million at both September 30, 20182021 and 2017.2020. These accrued interest and penalties are included in our non-current income taxes payable on our consolidated balance sheets.
We operate in multiple tax jurisdictions both in the U.S. and outside of the U.S. and face audits from various tax authorities regarding transfer pricing, tax credits, and other matters. Accordingly we must determine the appropriate allocation of income to each of these jurisdictions. This determination requires us to make several estimates and assumptions. Tax audits associated with the allocation of this income, and other complex issues, may require an extended period of time to resolve and may result in adjustments to our income tax balances in those years that are material to our consolidated balance sheets and results of operations.
We file a U.S. federal income tax return and income tax returns in various states and foreign jurisdictions. With few exceptions, we are no longer subject to state and local or non-U.S. income tax examinations by tax authorities for years before fiscal year 2014.
2017. We continue to review the outside basis differentialare currently under U.S. federal examination for fiscal years 2018, and there is otherwise very limited audit activity of our income tax returns in U.S. state jurisdictions or international jurisdictions.
At September 30, 2021, the majority of undistributed foreign investments given recent USearnings are taxed under the one time transition tax reformand the global intangible low-taxed income ("GILTI") provision of the Tax Cuts and Jobs Act of 2017. Additionally, the previously un-taxed accumulated undistributed foreign earnings from prior fiscal years are still permanently reinvested and, as discussed above. Our policysuch, we have not accrued additional U.S. tax. It is to reinvestour position that the earnings of our foreign subsidiaries are to be reinvested indefinitely to fund current operations and provide for future international expansion opportunities and only repatriate earnings to the extent that U.S. taxes have already been recorded. As a majority of foreign earnings have been subject to tax under the one time transition tax ("IRC Sec. 965"), a portion of already taxed cash balances were remitted to the US during the year which gave rise to nominal additional tax effects. Furthermore, we have considered any additional taxes which may result from future distributions of cash which have also been subject to US tax under IRC Sec. 965, such as local withholding taxes, US tax on currency as well as potential US State income taxes, which additional nominal deferred tax effects were included in the current year tax computations. Other than these potential distributions, no additional income taxes have been provided for any undistributed foreign earnings not subject to the transition tax and additional outside basis difference inherent in these entities, as these amounts continue to be indefinitely reinvested in foreign operations.
At September 30, 2018,2021, we had approximately $4.0 million of un-taxedare permanently reinvested with respect to previously non-taxed accumulated undistributed foreign earnings that was not subject to IRC Sec. 965, for which we have not accrued additional U.S. tax. in all jurisdictions.
Although we have no current need to repatriate historical foreign earnings that have not been taxed in the United States,U.S., if we change our assertion from indefinitely reinvesting undistributed foreign earnings, we would have to accrue applicable taxes. The amount of any taxes and the application of any tax credits would be determined based on the income tax laws at the time of such repatriation. Under current tax laws,law, we estimate the unrecognized deferred tax liability to be immaterial.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

13. STOCKHOLDERS' EQUITY
Public Offering of Common Stock

During March 2021 we sold 4,025,000 shares of our common stock at a public offering price of $19.50 per share. The shares offered were registered pursuant to a registration statement that we filed with the Securities and Exchange Commission. We received net proceeds of $73.8 million, net of transaction expenses of $0.3 million related to the public offering. We intend to use the proceeds for working capital and general corporate purposes. We may, in the future, use the proceeds to acquire or invest in complementary businesses, products and technologies.
14. STOCK-BASED COMPENSATION
Stock-based awards were granted under the 20182021 Omnibus Incentive Plan (the "2018"2021 Plan") beginning January 29, 2018 and, prior2021. Prior to that date, such awards made in fiscal 2021 were granted under the 20172020 Omnibus Incentive Plan (the "2017"2020 Plan"). Upon stockholder approval of the 20182021 Plan, we ceased granting awards under any prior plan.the 2020 Plan. Shares subject to awards under the 2020 Plan or any prior plans that are forfeited, canceled, returned to the Companyus for failure to satisfy vesting requirements, settled in cash or otherwise terminated without payment also will be available for grant under the 20182021 Plan. The authority to grant options under the 20182021 Plan and to set other terms and conditions rests with the Compensation Committee of the Board of Directors. We also have awards outstanding under our 2016 Omnibus Plan (the "2016 Plan"), 2014 Omnibus Plan (the "2014 Plan"), 2013 Omnibus Incentive Plan (the "2013 Plan") and the 2000 Omnibus Stock Plan, as amended and restated as of December 4, 2009 (the "2000 Plan").
The 20182021 Plan authorizes the issuance of up to 1,500,0001,400,000 common shares in connection with awards of stock options, stock appreciation rights, restricted stock, restricted stock units, performance-based full value awards or other stock-based awards. Eligible participants include our employees, our affiliates, non-employee directors of our Company and any consultant or advisor who is a natural person and provides services to us or our affiliates. Options that have been granted under the 20182021 Plan typically vest over a four-yearfour-year period and will expire if unexercised after seven years from the date of grant. Restricted stock unit awards (“RSUs”("RSUs") that have been granted to directors typically vest in one year. RSUs that have been granted to executives and employees typically vest in January over a four-yearfour-year period. Awards may bePerformance stock unit awards ("PSUs") that have been granted underto an executive will vest based on achievement of a cumulative adjusted earnings per share metric measured over a three-year period. Share-based compensation expenses recorded for this performance award is reevaluated at each reporting period based on the 2018probability of achievement of the goal. The 2021 Plan untilis scheduled to expire on January 28, 2028.2031. Options under the 20182021 Plan can be granted as either incentive stock options (“ISOs”) or non-statutory stock options (“NSOs”).options. The exercise price of options and the grant date price of restricted stock units shall beRSUs and PSUs is determined by our Compensation Committee but shallwill not be less than the fair market value of our common stock based on the closing price onas of the date of grant. Upon exercise of options or settlement of vested restricted stock units or performance stock units, we issue new shares of stock. As of September 30, 2018,2021, there were approximately 1,313,6511,413,615 shares available for future grants under the 20182021 Plan.
The 20172020 Plan, under which grants ceased upon approval of the 20182021 Plan, authorized the issuance of up to 1,500,000 common shares in connection with awards of stock options, stock appreciation rights, restricted stock, restricted stock units, performance-based full value awards or other stock-based awards. Eligible participants included our employees, our affiliates, non-employee directors of our Company and any consultant or advisor who is a natural person and provided services to us or our affiliates. Options that have been granted under the 20172020 Plan typically vested over a four-yearfour-year period and expired if unexercised after seven years from the date of grant. RSUsRestricted stock unit awards ("RSUs") that were granted to directors typically vested in one year. RSUs that were granted to executives and employees typically vested in January over a four-yearfour-year period. OptionsAwards may no longer be granted under the 20172020 Plan

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12. STOCK-BASED COMPENSATION (CONTINUED)
could be granted as ISOs or NSOs.the 2021 Plan effective January 29, 2021 at the Annual Meeting of Stockholders. The exercise price of options and the grant date price of restricted stock units was determined by our Compensation Committee but could not be less than the fair market value of our common stock based on the closing price on the date of grant.
The 2016 Plan initially authorizedCash received from the issuance of up to 1,500,000 common shares in connection with awardsexercise of stock options stock appreciation rights, restricted stock, restricted stock units, performance-based full value awards or other stock-based awards. Eligible participants included our employees, our affiliates, non-employee directors of our Companywas $8.5 million, $5.9 million and any consultant or advisor who is a natural person$4.9 million for the twelve months ended September 30, 2021, 2020 and provided services to us or our affiliates. Options that were granted under the 2016 Plan typically vested over a four-year period and expired if unexercised after seven years from the date of grant. RSUs that were granted to directors typically vested in one year. RSUs that were granted to executives and employees typically vested in November or January over a four-year period. Options under the 2016 Plan could be granted as either ISOs or NSOs. The exercise price of options and the grant date price of restricted stock was determined by our Compensation Committee but were not less than the fair market value of our common stock based on the closing price on the date of grant.
The 2014 Plan initially authorized the issuance of up to 2,250,000 common shares in connection with awards of stock options, stock appreciation rights, restricted stock, restricted stock units, performance-based full value awards or other stock-based awards. Eligible participants included our employees, our affiliates, non-employee directors of our Company and any consultant or advisor who is a natural person and provides services to us or our affiliates. Options granted under this plan generally vested over a four-year service period and expired if unexercised after eight years from the date of grant. RSUs that were granted to Directors typically vested in one year. RSUs that were granted to executives and employees typically vested in November over a four-year period. Options under the 2014 Plan were granted as either ISOs or NSOs. Awards may no longer be granted under the 2014 Plan as grants ceased upon approval of the 2016 Plan effective February 1, 2016 at the Annual Meeting of Stockholders. The exercise price of options and the grant date price of restricted stock was determined by our Compensation Committee but could not be less than the fair market value of our common stock based on the closing price on the date of grant.
The 2013 Plan initially authorized the issuance of up to 1,750,000 common shares in connection with awards of stock options, stock appreciation rights, restricted stock, restricted stock units, performance-based full value awards or stock awards. Eligible participants included our employees, non-employee directors, consultants and advisors. Options granted under this plan generally vested over a four-year service period and expired if unexercised after eight years from the date of grant. RSUs that were granted to Directors typically vested in one year. Awards may no longer be granted under the 2013 Plan as grants ceased upon approval of the 2014 Plan effective January 27, 2014 at the Annual Meeting of Stockholders. Options under the 2013 Plan were granted as either ISOs or NSOs. The exercise price was determined by our Compensation Committee but could not be less than the fair market value of our common stock based on the closing price on the date of grant.
The 2000 Plan initially authorized the issuance of up to 5,750,000 common shares in connection with awards of stock options, stock appreciation rights, restricted stock, performance units or stock awards. Eligible participants included our employees, non-employee directors, consultants and advisors. An authorization to issue an additional 2,500,000 common shares was ratified on January 25, 2010 at the Annual Meeting of Stockholders. Awards may no longer be granted under the 2000 Plan as the plan was terminated as to future awards on January 28, 2013 at the Annual Meeting of Stockholders. Options under the 2000 Plan were granted as either ISOs or non-statutory stock options NSOs. The exercise price was determined by our Compensation Committee but could not be less than the fair market value of our common stock based on the closing price on the date of grant.2019, respectively.
Our equity plans and corresponding forms of award agreements generally have provisions allowing employees to elect to satisfy tax withholding obligations through the delivery of shares, having us retain a portion of shares issuable under the award or paying cash to us for the withholding. During fiscal 2018, 20172021, 2020 and 20162019 our employees forfeited 74,204, 49,684116,195, 103,492 and 47,46493,128 shares, respectively in order to satisfy $0.7$2.1 million, $0.7$1.8 million and $0.6$1.1 million, respectively, of withholding tax obligations related to stock-based compensation, pursuant to terms of awards under our board and shareholder-approved compensation plans.
We recorded cash received from the exercise
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Table of stock options of $5.5 million, $3.5 million and $7.2 million during fiscal years 2018, 2017 and 2016, respectively.Contents

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
14. STOCK-BASED COMPENSATION (CONTINUED)
We sponsor an Employee Stock Purchase Plan, as amended and restated as of December 10, 2019, October 29, 2013, December 4, 2009 and November 27, 2006 (the "Purchase Plan"), covering all domestic employees with at least 90 days of continuous service and who are customarily employed at least 20 hours per week. The Purchase Plan allows eligible participants the right to purchase

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12. STOCK-BASED COMPENSATION (CONTINUED)
common stock on a quarterly basis at the lower of 85% of the market price at the beginning or end of each three-monththree-month offering period. The most recent amendments to the Purchase Plan, ratified by our stockholders on January 27, 2014,29, 2020, increased the total number of shares to 2,800,0003,425,000 that may be purchased under the plan. Employee contributions to the Purchase Plan were $1.2 million, $1.1 million $0.7 million and $0.9$1.1 million in fiscal 2018, 20172021, 2020 and 2016.2019, respectively. Pursuant to the Purchase Plan, 125,446, 72,594,78,644, 117,826, and 103,915111,036 shares of common stock were issued to employees during fiscal 2018, 20172021, 2020 and 2016,2019, respectively. Shares are issued under the Purchase Plan from treasury stock. As of September 30, 2018, 315,5762021, 633,070 shares of common stock were available for future issuances under the Purchase Plan.
Stock-based compensation cost capitalized as part of inventory was immaterial as of September 30, 2018, 2017 and 2016.
Stock-based compensation expense is included in the consolidated results of operations as follows (in thousands):
Fiscal years ended September 30,Year ended September 30,
2018 2017 2016202120202019
Cost of sales$195
 $213
 $215
Cost of sales$371 $291 $174 
Sales and marketing1,492
 1,348
 921
Sales and marketing2,069 2,318 1,708 
Research and development516
 656
 590
Research and development1,032 1,197 996 
General and administrative2,651
 2,442
 1,923
General and administrative4,663 3,431 2,777 
Stock-based compensation before income taxes4,854
 4,659
 3,649
Stock-based compensation before income taxes8,135 7,237 5,655 
Income tax benefit(1,017) (1,536) (1,185)Income tax benefit(1,755)(1,523)(1,174)
Stock-based compensation after income taxes$3,837
 $3,123
 $2,464
Stock-based compensation after income taxes$6,380 $5,714 $4,481 
Stock Options
ABelow is a summary of our stock options as of September 30, 20182021 and changes during the twelve months then ended is presented below (in thousands, except per common share amounts):
Options OutstandingWeighted Average Exercised PriceWeighted Average Contractual Term (in years)Aggregate Intrinsic Value (1)
 Options Outstanding Weighted Average Exercised Price Weighted Average Contractual Term (in years) Aggregate Intrinsic Value (1)
Balance at September 30, 2017 3,902
 $10.54  
Balance at September 30, 2020Balance at September 30, 20203,393 $12.20
Granted 863
 10.92  Granted531 17.78
Exercised (597) 9.14  Exercised(742)11.47
Forfeited / Canceled (642) 12.64  Forfeited / Canceled(230)14.66
Balance at September 30, 2018 3,526
 $10.49 4.2 $10,470
Balance at September 30, 2021Balance at September 30, 20212,952 $13.203.6$23,232 
    
Exercisable at September 30, 2018 2,245
 $10.09 3.3 $7,558
Exercisable at September 30, 2021Exercisable at September 30, 20211,927 $11.552.5$18,246 
(1) The aggregate intrinsic value represents the total pre-tax intrinsic value, based on our closing stock price of $13.45$21.02 as of September 30, 2018,2021, which would have been received by the option holders had all option holders exercised their options as of that date.
The intrinsic value of an option is the amount by which the fair value of the underlying stock exceeds its exercise price. The total intrinsic value of all options exercised during each of the twelve months ended September 30, 2018, 20172021, 2020 and 20162019 was $1.2$6.5 million,, $0.9 $3.7 million and $1.9$2.1 million,, respectively.

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12.14. STOCK-BASED COMPENSATION (CONTINUED)
The table below shows the weighted average fair value, which was determined based upon the fair value of each option on the grant date utilizing the Black-Scholes option-pricing model and the related assumptions:
Fiscal years ended September 30,Year ended September 30,
2018 2017 2016202120202019
Weighted average per option grant date fair value$3.98
 $4.63
 $3.90
Weighted average per option grant date fair value$6.97 $6.17 $4.48 
Assumptions used for option grants:     Assumptions used for option grants:
Risk free interest rate2.12% - 2.89% 1.46% - 1.96% 1.22% - 1.85%Risk free interest rate0.51% - 1.035%0.37% - 1.73%1.60% - 2.93%
Expected term6.00 years 6.00 years 6.00 yearsExpected term6.00 years6.00 years6.00 years
Expected volatility33% - 34% 33% - 34% 32% - 33%Expected volatility44% - 46%36% - 44%33% - 35%
Weighted average volatility33% 34% 32%Weighted average volatility45%36%34%
Expected dividend yield0% 0% 0%Expected dividend yield0%0%0%
The fair value of each option award granted during the periods presented was estimated using the Black-Scholes option valuation model that uses the assumptions noted in the table above.above table. Expected volatilities are based on the historical volatility of our stock. We use historical data to estimate option exercise and employee termination information within the valuation model. The expected term of options granted is derived from the vesting period and historical information and represents the period of time that options granted are expected to be outstanding. The risk-free rate used is the zero-coupon U.S. Treasury bond rate in effect at the time of the grant whose maturity equals the expected term of the option.
As of September 30, 2018,2021, the total unrecognized compensation cost related to non-vested stock-based compensation arrangements, net of expected forfeitures, was $4.4 million and the$5.7 million. The related weighted average period over which itthis cost is expected to be recognized was approximately 2.81.8 years.
As of September 30, 2018,2021, the weighted average exercise price and remaining life of the stock options are as followswere (in thousands, except remaining life and exercise price):
Options OutstandingOptions Exercisable
Range of Exercise PricesOptions OutstandingWeighted Average Remaining Contractual Life (In Years)Weighted Average Exercise PriceNumber of Shares VestedWeighted Average Exercise Price
$7.40 - $9.35463 1.26$8.44 463 $8.44 
$9.70 - $10.81470 2.00$10.32 455 $10.32 
$10.96 - $11.87463 3.64$11.55 323 $11.57 
$12.48 - $13.50414 2.15$13.14 413 $13.14 
$13.76 - $16.75453 5.64$15.28 93 $13.81 
$17.10 - $17.94593 5.53$17.56 171 $17.75 
$18.20 - $25.1596 6.20$21.63 $18.20 
$7.40 - $25.152,952 3.57$13.20 1,927 $11.55 
Options Outstanding Options Exercisable
Range of Exercise Prices Options Outstanding Weighted Average Remaining Contractual Life (In Years) Weighted Average Exercise Price Number of Shares Vested Weighted Average Exercise Price
$7.40 - $8.30 694
 3.16 $8.00
 604
 $7.97
$8.31 - $9.68 551
 3.27 $9.39
 515
 $9.42
$9.69 - $10.33 644
 5.38 $10.14
 129
 $9.89
$10.34 - $10.81 554
 3.79 $10.63
 421
 $10.72
$10.82 - $12.63 523
 4.36 $12.00
 379
 $11.99
$12.64 - $13.50 548
 5.55 $13.50
 185
 $13.50
$13.51 - $14.75 12
 2.82 $14.75
 12
 $14.75
$7.40 - $14.75 3,526
 4.23 $10.49
 2,245
 $10.09
The total grant date fair value of shares vested was $3.3$2.6 million, $2.4$3.7 million and $2.9$3.5 million in each of fiscal 2018, 20172021, 2020 and 2016,2019, respectively.


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12.14. STOCK-BASED COMPENSATION (CONTINUED)
Non-vested Restricted Stock Units
AThe following table presents a summary of our non-vested restricted stock units as of September 30, 20182021 and changes during the twelve months then ended is presented below (in thousands, except per common share amounts):
RSUsPSUs
Number of Awards Weighted Average Grant Date Fair ValueNumber of AwardsWeighted Average Grant Date Fair ValueNumber of AwardsWeighted Average Grant Date Fair Value
Nonvested at September 30, 2017566
 $11.28
Nonvested at September 30, 2020Nonvested at September 30, 2020972 $13.20 — $— 
Granted415
 $10.77
Granted366 $18.76 18 $25.15 
Vested(207) $11.02
Vested(373)$12.80 — $— 
Canceled(100) $11.21
Canceled(153)$14.12 — $— 
Nonvested at September 30, 2018674
 $11.05
Nonvested at September 30, 2021Nonvested at September 30, 2021812 $15.72 18 $25.15 
As of September 30, 2018,2021, the total unrecognized compensation cost related to non-vested restricted stock units was $5.3 million and the$9.2 million. The related weighted average period over which itthis cost is expected to be recognized was approximately 1.3 years.
13. COMMON STOCK REPURCHASE
Common Stock Repurchase Program
On April 24, 2018 our Board of Directors authorized a new program to repurchase up to $20.0 million of our common stock primarily to return capital to shareholders. This repurchase authorization began on May 23, 2018 and expires on November 23, 2018. Shares repurchased under the new program may be made through open market and privately negotiated transactions from time to time and in amounts that management deems appropriate. The amount and timing of share repurchases depends upon market conditions and other corporate considerations. There were no shares repurchased under this program.
On May 2, 2017, our Board of Directors authorized a program to repurchase up to $20.0 million of our common stock primarily to return capital to shareholders. This repurchase authorization expired on May 1, 2018. Shares repurchased under the program could be made through open market and privately negotiated transactions from time to time and in amounts that management deemed appropriate. The amount and timing of share repurchases depended upon market conditions and other corporate considerations. During the third quarter of fiscal 2017, we began to repurchase our common stock on the open market. During the third quarter of fiscal 2017, we repurchased 28,691 shares for $0.3 million. No further repurchases of common stock were made under this program.
On April 26, 2016, our Board of Directors authorized a program to repurchase up to $15.0 million of our common stock primarily to return capital to shareholders. This authorization expired on May 1, 2017. There were no shares repurchased under this program.
14.15. EMPLOYEE BENEFIT PLANS
We currently have a savings and profit sharing plan pursuant to Section 401(k) of the Internal Revenue Code (the Code), whereby eligible employees may contribute up to 25% of their pre-tax earnings notsubject to exceed amounts allowedcertain limits under the Code.law.
We provide a match of 100% on the first 3% of each employee’s bi-weekly contribution and a 50% match on the next 2% of each employee’s bi-weekly contribution. The employer matching contribution was reinstated for all employees after a suspension effective May 3, 2020 and ending on December 31, 2020 in the United States and Canada. We provided matching contributions of $2.4 million for fiscal 2021, $1.7 million for fiscal 2020 and $1.8 million for fiscal 2019. In addition, we may make contributions to the plan at the discretion of the Board of Directors.
16. COMMITMENTS AND CONTINGENCIES
Leases
We provided matching contributionslease certain of $1.6 millionour buildings and equipment under noncancelable lease agreements. Please refer to Note 9 to our consolidated financial statements for fiscaladditional information.
Litigation
In November 2018, DimOnOff Inc., a company headquartered in Quebec City, Quebec, Canada ("DimOnOff"), which sells control systems in the building automation and $1.4 million for eachstreet lighting markets sued us and a former distributor from whom DimOnOff purchased certain Digi products. The suit was brought in the Superior Court of the Province of Quebec in the District of Quebec (Canada) and alleges certain Digi products it purchased and incorporated into street lighting systems in a Canadian city were defective causing some of the street lights to malfunction.  It alleged damages of just over CAD 1.0 million.  During the second quarter of fiscal 20172021, the lawsuit was settled and 2016.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

15. COMMITMENTS
We have entered into various operating lease agreements for office facilities and equipment, the last of which expires in fiscal 2026. The office facility leases generally require us to pay a pro-rata share of the lessor’s operating expenses. Certain operating leases contain escalation clauses and are being amortizedno payment will be made by us. However, we will be providing DimOnOff reduced product pricing on a straight-line basis overlimited number of products for an amount substantially lower than what was claimed in the term of the lease.lawsuit.
The following schedule reflects future minimum rental commitments at September 30, 2018 under noncancelable operating leases (in thousands):
Fiscal year Amount
2019 $1,986
2020 1,675
2021 1,235
2022 1,054
2023 833
Thereafter 1,836
Total minimum payments required $8,619
SubsequentIn addition to the end of the fiscal 2018,matter discussed above, in October 2018, we signed a thirteen-year lease agreement with minimum lease obligations of $15.9 million with Colfin Midwest NNN Investor, LLC (see Note 18 to our Consolidated Financial Statements).
The following schedule shows the composition of total rental expense for all operating leases for the years ended September 30 (in thousands):
 Fiscal years ended September 30,
 2018 2017 2016
Rentals$1,735
 $1,342
 $1,613
Less: sublease rentals
 
 (46)
Total rental expense$1,735
 $1,342
 $1,567
16. CONTINGENCIES
In the normal course of business, we are presently, and expect in the future to be, subject to various claims and litigation which may include, but are not limited to, patent infringement andwith third parties such as non-practicing intellectual property claims. Whileentities as well as customers, vendors and/or employees. There can be no assurance that any claims by third parties, if proven to have merit, will not materially adversely affect our business, liquidity or financial condition.

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17. SUBSEQUENT EVENTS
Acquisition of Ventus Holdings
On November 1, 2021, we acquired Ventus Networks, LLC for approximately $348 million in cash. Ventus is a privately-held leader in MNaaS solutions that simplify the complexity of enterprise WAN connectivity. The acquisition was funded through a combination of cash on hand and debt financing under a $350 million credit facility committed by BMO Harris Bank N.A. Due to the timing of the acquisition, preliminary purchase price allocation has not yet been completed.
Second Amended and Restated Senior Secured Credit Facility
On November 1, 2021, Digi entered into a second amended and restated credit agreement consisting of a $350 million term loan B secured loan and a $35 million revolving credit facility. The $35 million revolving credit facility, which presently has no outstanding balance, includes a $10 million letter of credit subfacility and $10 million swingline subfacility. Amounts under the term loan will be repaid in quarterly installments on the last day of each fiscal quarter, with an annual amortization rate of 1%. The remaining outstanding balance is due to be repaid in full after seven years.
Borrowings under this credit facility bear a variable interest rate of LIBOR plus an applicable margin spread from 3.75% to 4.00%. The amount of the applicable margin spread is a function of our leverage ratio and is reset monthly. In addition to paying interest on the outstanding balance under the credit facility, we are required to pay a commitment fee on the non-utilized commitments thereunder which is also reported in interest expense.
If we are unable to predictgenerate sufficient cash flow or otherwise obtain funds necessary to make required payments on the outcome of any potential claims or litigation dueLoan, we will be in default. We are also required to comply with several financial covenants under the inherent unpredictability of these matters, we believe that it is possible that weCredit Agreement. Our ability to comply with such financial covenants may be affected by events beyond our control, which could result in a default under the future, incur judgments or enter into settlements of claims that couldCredit Agreement; such default may have a material adverse effect on our operations inbusiness, financial condition, operating results or cash flows.
The Term Loan contains some affirmative covenants and the Revolving Credit Facility contains customary affirmative and negative covenants, including covenants that restrict the ability of Digi and its subsidiaries to incur additional indebtedness, dispose of significant assets, make certain investments, including any particular period.acquisitions other than permitted acquisitions, make certain payments, enter into sale and leaseback transactions, grant liens on its assets or rate management transactions, subject to certain limitations. These restrictions could adversely affect our business.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

17. QUARTERLY FINANCIAL DATA (UNAUDITED)
(in thousands, except per common share data)
 Quarter ended
 Dec. 31 March 31 June 30 Sept. 30
Fiscal 2018       
Revenue$45,197
 $54,791
 $62,716
 $65,662
Gross profit$21,937
 $26,654
 $29,329
 $30,963
Net (loss) income (1)(2)$(4,569) $(357) $2,621
 $3,608
Net (loss) income per common share - basic$(0.17) $(0.01) $0.10
 $0.13
Net (loss) income per common share - diluted$(0.17) $(0.01) $0.09
 $0.13
        
Fiscal 2017       
Revenue$45,175
 $45,615
 $45,739
 $45,105
Gross profit$21,453
 $21,902
 $22,485
 $21,334
Net income (1)(2)$2,357
 $1,331
 $1,335
 $4,343
Net income per common share - basic$0.09
 $0.05
 $0.05
 $0.16
Net income per common share - diluted$0.09
 $0.05
 $0.05
 $0.16
(1)During fiscal 2018, we recorded net tax expenses of $1.5 million and in fiscal 2017, we recorded net tax benefits of $1.0 million, respectively. We recorded tax expense of $2.8 million in the first quarter of fiscal 2018, $0.2 million in the second quarter of fiscal 2018 and $0.1 million in the third quarter of fiscal 2018 resulting from new U.S. tax legislation that was enacted during the first quarter of fiscal 2018 and the adoption of ASU 2016-09 relating to the accounting for the tax effects of stock compensation. In the fourth quarter of fiscal 2018, we recorded a net tax benefit of $1.5 million for the release of a valuation allowance against U.S. federal capital loss carryforward due to expected capital gains tax in fiscal 2019 resulting from the sale of our corporate headquarters building in October 2018 (see Note 18 to the Consolidated Financial Statements) along with U.S., state and foreign prior year true-up provision to return.

We recorded a benefit of $0.1 million in the first quarter of fiscal 2017 resulting from reversal of income tax reserves due to the expiration of the statutes of limitation from various U.S. and foreign tax jurisdictions. In the third quarter of fiscal 2017, we recorded a tax benefit of $0.7 million from reversal of income tax reserves due to the expiration of the statutes of limitation from various U.S. and foreign tax jurisdictions. In the fourth quarter of fiscal 2017, we recorded a net tax benefit of $0.2 million, primarily from the reversal of income tax reserves due to the expiration of the statutes of limitation from various U.S. and foreign tax jurisdictions and state and foreign prior year true-up provision to return.

(2)For continuing operations, we recorded business restructuring charges of $0.2 million ($0.1 million after tax) in the third quarter of fiscal 2018 and $0.1 million ($0.1 million after tax) in the fourth quarter of fiscal 2018. We also recorded business restructuring charges of $2.5 million ($1.6 million after tax) in the third quarter of fiscal 2017.
18. SUBSEQUENT EVENT
Corporate Headquarters Move
Subsequent to the end of fiscal 2018, on October 2, 2018, we sold our 130,000 square feet corporate headquarters building in Minnetonka, Minnesota to Minnetonka Leased Housing Associates II, LLLP. The sales price was $10.0 million in cash adjusted for certain selling costs and an escrow for the leaseback of the building for four months. At September 30, 2018 the net book value of the land, building and improvements was $5.2 million and listed as Assets held for sale on our Consolidated Balance Sheet. As a result, we recorded a $1.1 million tax benefit in the fourth quarter of fiscal 2018 because we are able to use credit loss carryforwards which previously had a valuation allowance. We expect to record a gain of approximately $4.5 million ($3.4 million net of deferred tax effects) in the first quarter of fiscal 2019.
In October 2018, we signed a thirteen-year lease agreement with minimum lease obligations of $15.9 million with Colfin Midwest NNN Investor, LLC for 59,497 square feet of office space. This will be our new headquarters location in Hopkins, Minnesota, which is approximately three miles from our current headquarters.


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ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
None.
ITEM 9A. CONTROLS AND PROCEDURES
This Annual Report on Form 10-K includes the certifications attached as Exhibits 31.1Exhibit 31.A and 31.2Exhibit 31.B of our Chief Executive Officer and Chief Financial Officer required by Rule 13a-14 of the Securities Exchange Act of 1934, as amended (the "Exchange Act"). This Item 9A includes information concerning the controls and control evaluations referred to in those certifications.
Evaluation of Disclosure Controls and Procedures
We maintain disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act that are designed to provide reasonable assurance that information required to be disclosed in our reports filed or submitted under the Exchange Act) is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and that such information is accumulated and communicated to our management, of the Company, including our Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosure.
Management, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the design and operation of our disclosure controls and procedures as of September 30, 2018.2021. Based on their evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of September 30, 2018,2021, our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d - 15(e) under the Security Exchange Act of 1934, as amended) were effective and provide reasonable assurance on the reliability of the Company'sour financial reporting and the preparation of itsDigi's financial statements for external purposes in accordance with generally accepted accounting principles.
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Management’s Report on Internal Control Over Financial Reporting
Management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act). Our internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of our consolidated financial statements for external purposes in accordance with generally accepted accounting principles. Management, with the participation of our Chief Executive Officer and Chief Financial Officer, assessed the effectiveness of our internal control over financial reporting as of September 30, 2018.2020.
In making this assessment, management used the framework set forth by the Committee of Sponsoring Organizations of the Treadway Commission ("COSO") in Internal Control - Control–Integrated Framework (2013). Based on this assessment, management concluded that the Company'sDigi's internal control over financial reporting was effective as of September 30, 20182021 based on Internal Control - Control–Integrated Framework (2013) issued by the COSO.
The effectiveness of our internal control over financial reporting as of September 30, 20182021 has been audited by Grant Thornton LLP, an independent registered public accounting firm, as stated in their report, which is included herein.
Changes in Internal Control Over Financial Reporting
On October 20, 2017, we completed the acquisition of the TempAlert business and on January 22, 2018, we completed the acquisition of Accelerated. As permitted for recently acquired businesses, management has excluded the these businesses from our assessment of internal control over financial reporting. These excluded businesses represent 17% of our consolidated total revenue for the fiscal year ended September 30, 2018. We are required to include them in our assessment beginning in the first quarter of fiscal 2019.
There have been no changes in our internal control over financial reporting during the quarterly period ended September 30, 20182021 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.


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Report of Independent Registered Public Accounting Firm
Board of Directors and StockholdersShareholders
Digi International Inc.
Opinion on internal control over financial reporting
We have audited the internal control over financial reporting of Digi International Inc. (a Delaware corporation) and subsidiaries (the "Company"“Company”) as of September 30, 2018,2021, based on criteria established in the 2013 Internal Control-IntegratedControl—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission ("COSO"(“COSO”). In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of September 30, 2018,2021, based on criteria established in the 2013 Internal Control-IntegratedControl—Integrated Framework issued by COSO.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the consolidated financial statements of the Company as of and for the year ended September 30, 2018,2021, and our report dated November 21, 201824, 2021 expressed an unqualified opinion on those consolidated financial statements.
Basis for opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control Over Financial Reporting (“Management’s Report”). Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
Our audit of, and opinion on, the Company’s internal control over financial reporting does not include the internal control over financial reporting of Accelerated Concepts, Inc. and TempAlert LLC, wholly-owned subsidiaries, whose financial statements reflect total revenues constituting 17% of the related consolidated financial statement amounts for the year ended September 30, 2018. As indicated in Management’s Report, Accelerated Concepts, Inc. and TempAlert LLC were acquired during 2018. Management’s assertion on the effectiveness of the Company’s internal control over financial reporting excluded internal control over financial reporting of Accelerated Concepts, Inc. and TempAlert LLC.
Definition and limitations of internal control over financial reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.




/s/ GRANT THORNTON LLP



Minneapolis, Minnesota
November 21, 201824, 2021
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ITEM 9B. OTHER INFORMATION
None.

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PART III.
ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
Incorporated into this item by reference is the information appearing under the headings "Proposal No. 1 - Election of Directors" and, "Security Ownership of Principal Stockholders and Management" and, if applicable, "Delinquent Section 16(a) Reports" in our Proxy Statement for our 20192022 Annual Meeting of Stockholders we intend to file with the SEC (the "Proxy Statement").
Information about our Executive Officers of the Registrant
As of the date of filing this Form 10-K, the following individuals were executive officers of the Registrant:
NameAgePosition
Ronald E. Konezny5053President and Chief Executive Officer
Gokul V. HemmadyJames J. Loch5849Senior Vice President, Chief Financial Officer and Treasurer
Jon A. Nyland55Vice President Manufacturing Operations
Kevin C. Riley5760President, IoT Solutions
Tracy L. Roberts5659Vice President of Technology Services
David H. Sampsell5053Vice President of Corporate Development, General Counsel and Corporate Secretary
Michael A. UelandTerrence G. Schneider5055Vice President IoT Products and ServicesSupply Chain Management
Ronald E. Konezny has served as a member of our Board of Directors and as our President and Chief Executive Officer since December 2014. From September 2013 to December 2014, he served as Vice President, Global Transportation and Logistics at Trimble Navigation Limited, a global provider of navigation and range-finding equipment and related solutions. From August 2011 to September 2013, he served as General Manager of Trimble’s Global Transportation and Logistics division.  From 2007 to September 2013, he served as Chief Executive Officer of PeopleNet, Inc., a provider of telematics solutions for the transportation industry, which was acquired by Trimble in 2011.  Mr. Konezny founded PeopleNet in 1996 and served in various other roles, including Chief Technology Officer, Chief Financial Officer and Chief Operating Officer, before serving as its Chief Executive Officer. 
Gokul V. Hemmady
James J. Loch has served as Senior Vice President, Chief Financial Officer and Treasurer since June 2018.May 2019. Prior to joining us, heMr. Loch most recently served as Senior Vice President of Finance and Chief Financial officer of Nilfisk, Inc., a Denmark-owned company based in Minneapolis that manufactures professional cleaning equipment, from May 2016 to February 2019.  From May 2015 to May 2016, he was an independent consultant in the technologyfocused on projects including due diligence, business planning, back office reorganization and telecom industries based in Los Angeles, California. From 2007 to October 2015,product research.  Previously, he served at Honeywell Building Solutions, a division of Honeywell International, as Chief Financial Officer Chief Operating Officer(Americas) from 2008 to 2012 and President of Nextel Brazil at NII Holdings, Inc., where he was instrumental in growing a wireless telecommunications business focused on Latin American markets. From 1997 to 2007, he served as Chief Financial Officer, Controller and Treasurer of ADC Telecommunications, a global telecommunications equipment manufacturer.
Jon A. Nyland has servedthen as Vice President of Manufacturing Operations since April 1999. He joined our company in 1993 as Manager of Manufacturing and Test Engineering and served in roles of increasing responsibility until reaching his current position. Prior— Sales from 2012 to joining us, from 1985 to 1993, Mr. Nyland held engineering and consulting positions with ITT Corporation, Minnesota Technology, and Turtle Mountain Corporation.May 2015.
Kevin C. Riley has served as President, IoT Solutions since November 2018 and previously served as Senior Vice President and Chief Operating Officer between January 2016 and October 2018 and prior to that he served as Senior Vice President of Global Sales between January 2013 and January 2016. Prior to joining us, Mr. Riley served as Senior Vice President - Global Markets for Infor Global Solutions, an enterprise software solutions company, where he led four global business units to profitable growth from January 2010 to November 2011. He served as Vice President and General Manager at Oracle, an enterprise software company, from 2008 to 2010, and President of Global Knowledge Software from 2002 until Global Knowledge Software's acquisition by Oracle in 2008. He also served as President and Chief Operating Officer for Learn2 Corporation from 1999 to 2002.
Tracy L. Roberts has served as Vice President of Information Technology since March 2005 and Vice President of Technology Services since July 2013. She also previously served as Vice President of Human Resources from March 2005 until May 2016. Prior to joining us, Ms. Roberts served as Director of Human Resources at Novartis Nutrition Corporation where she was responsible for the medical nutritional business unit. Ms. Roberts held various human resource and marketing positions at Cray Research (now known as Silicon Graphics) from 1983 to 1996.


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ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE (CONTINUED)
David H. Sampsell has served as Vice President of Corporate Development, General Counsel and Corporate Secretary since January 2015. He had previously served as Vice President, General Counsel and Corporate Secretary since April 2011. Prior to joining us, Mr. Sampsell worked as corporate counsel at ADC Telecommunications, Inc., a supplier of network infrastructure products and services, from December 1999 until March 2011. Prior to joining ADC, Mr. Sampsell was an attorney in private practice with Leonard, Street and Deinard, P.A. from 1996 to 1999 and Moore & Van Allen, PLLC from 1993 to 1996.
Michael A. UelandTerrence G. Schneider has served as President, IoT Products and Services since November 2018 and previously served as Senior Vice President of Global Sales from OctoberSupply Chain Management since February 2019. From June 2016 to October 2018.February 2019, he served as Vice President of Product Management. Prior to joining us, Mr. UelandTerry held several senior-level leadership positions at PeopleNet, Inc. from 2009 to 2011 and the transportation and logistics business unit of Trimble Navigation Limited, PeopleNet's parent company from 2012 to June 2016 where he served as President for Telit Americas from March 2014 to October 2016 and as Senior Vice President & General Manager for Telit Wireless Solutions from July 2011 to March 2014. From 2006 to 2011 he held various other positions with Telit Wireless Solutions. Earlier, Mr. Ueland held various leadership positions with Motorola and RAMAR Technology.Supply Chain.
Code of Ethics/Code of Conduct
We have in place a "code of ethics" within the meaning of Rule 406 of Regulation S-K, which is applicable to our senior financial management, including specifically our principal executive officer, principal financial officer and controller. A copy of this financial code of ethics is available on our website (www.digi.com) under the "Company - Investor Relations - Corporate Governance" caption. We intend to satisfy our disclosure obligations regarding any amendment to, or a waiver from, a provision of this code of ethics by posting such information on the same website. We also have a "code of conduct" that applies to all directors, officers and employees, a copy of which is available through our website (www.digi.com) under the "Company - Investor Relations - Corporate Governance" caption.
ITEM 11. EXECUTIVE COMPENSATION
Incorporated into this item by reference is the information appearing under the heading "Compensation of Directors," "Executive Compensation," and the information regarding compensation committee interlocks and insider participation under the heading "Proposal No. 1 - Election of Directors" in our Proxy Statement.
ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
Incorporated into this item by reference is the information appearing under the headings "Security Ownership of Principal Stockholders and Management" and "Equity Compensation Plan Information" in our Proxy Statement.
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
Incorporated into this item by reference is the information regarding director independence under the heading "Proposal No. 1 - Election of Directors" and the information regarding related person transactions under the heading "Related Person Transaction Approval Policy" on our Proxy Statement.
ITEM 14. PRINCIPAL ACCOUNTING FEES AND SERVICES
Incorporated into this item by reference is the information under "Proposal No. 53 - Ratification of Independent Registered Public Accounting Firm" in our Proxy Statement.

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PART IV.
ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

(a) Consolidated Financial Statement and Schedules of the CompanyDigi (filed as part of this Annual Report on Form 10-K)
1.
1.Consolidated Statements of Operations for fiscal years ended September 30, 2018, 20172021, 2020 and 20162019
Consolidated Statements of Comprehensive Income for fiscal years ended September 30, 2018, 20172021, 2020 and 20162019
Consolidated Balance Sheets as of September 30, 20182021 and 20172020
Consolidated Statements of Cash Flows for fiscal years ended September 30, 2018, 20172021, 2020 and 20162019
Consolidated Statements of Stockholders’ Equity for fiscal years ended September 30, 2018, 20172021, 2020 and 20162019
Notes to Consolidated Financial Statements
2.
2.Schedule of Valuation and Qualifying Accounts
3.
3.Report of Independent Registered Certified Public Accounting Firm
(b) Exhibits
Unless otherwise indicated, all documents incorporated into this Annual Report on Form 10-K by reference to a document filed with the SEC are located under SEC file number 1-34033.
Exhibit NumberDescriptionMethod of Filing
2
(a)Incorporated by Reference
2
(b)Incorporated by Reference
(b)Incorporated by Reference
3
(a)(c)Incorporated by Reference
(a)Restated Certificate of Incorporation, of the Company, as amended (3)(4)Incorporated by Reference
(b)
3
(b)Incorporated by Reference
Filed Electronically
10
(a)Incorporated by Reference
10 (b)
10
(b)Incorporated by Reference
10 (b)(i)
10
(b)(i)
Form of Notice of Grant of Stock Options and Option Agreement (for grants under Digi International Inc. 2000 Omnibus Stock Plan before January 26, 2010)** (7)(8)
Incorporated by Reference
10 (b)(ii)
10
(b)(ii)
Form of Notice of Grant of Stock Options and Option Agreement (amended form for grants under Digi International Inc. 2000 Omnibus Stock Plan on or after January 26, 2010 provided Addendum 1A applies only to certain grants made on and after November 22, 2011)** (8)(9)
Incorporated by Reference
10 (c)
10
(c)Incorporated by Reference
10 (c)(i)
10
(c)(i)Incorporated by Reference
10 (d)
10
(c)(ii)
Form of (Director) Restricted Stock Unit Award Agreement (for awards under Digi International Inc. 2013 Omnibus Incentive Plan)** (11)
Incorporated by Reference
10
(d)Incorporated by Reference

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ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES (CONTINUED)
10 (d)(i)
Exhibit NumberDescriptionMethod of Filing
10
(d)(i)Incorporated by Reference
10 (d)(ii)
10
(d)(ii)
Form of (Director)(Executive) Restricted Stock Unit Award Agreement (for awards under Digi International Inc. 2014 Omnibus Incentive Plan)** (14)
Incorporated by Reference
10
(d)(iii)
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ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES (CONTINUED)
Exhibit NumberDescriptionMethod of Filing
10 (e)Incorporated by Reference
10 (e)(i)
Form of (Executive) Restricted Stock Unit Award Agreement (for awards under Digi International Inc. 2014 Omnibus Incentive Plan)** (15)
Incorporated by Reference
10
(e)Incorporated by Reference
10
(e)(i)
Form of (Director) Restricted Stock Unit Award Agreement (for awards under Digi International Inc. 2016 Omnibus Incentive Plan)** (17)(16)
Incorporated by Reference
10 (e)(ii)
10
(e)(ii)
Form of (Executive)(Employee) Restricted Stock Unit Award Agreement (for awards under Digi International Inc. 2016 Omnibus Incentive Plan)** (18)(17)
Incorporated by Reference
10 (e)(iii)
10
(e)(iii)
Form of (Employee) Restricted Stock Unit Award Agreement (for awards under Digi International Inc. 2016 Omnibus Incentive Plan)** (19)
Incorporated by Reference
10
(e)(iv)
Form of Notice of Grant of Stock Options and Option Agreement (for grants under Digi International Inc. 2016 Omnibus Incentive Plan)** (20)(18)
Incorporated by Reference
10 (f)
10
(f)Incorporated by Reference
10 (f)(i)
10
(f)(i)
Form of (Director)(Executive) Restricted Stock Unit Award Agreement (for awards under Digi International Inc. 2017 Omnibus Incentive Plan)** (22)(20)
Incorporated by Reference
10 (f)(ii)
10
(f)(ii)
Form of (Executive)(Employee) Restricted Stock Unit Award Agreement (for awards under Digi International Inc. 2017 Omnibus Incentive Plan)** (23)(21)
Incorporated by Reference
10 (f)(iii)
10
(f)(iii)
Form of (Employee) Restricted Stock Unit Award Agreement (for awards under Digi International Inc 2017 Omnibus Incentive Plan)** (24)
Incorporated by Reference
10
(f)(iv)
Form of Notice of Grant of Stock Options and Option Agreement (for grants under Digi International Inc. 2017 Omnibus Incentive Plan)** (25)(22)
Incorporated by Reference
10 (g)
10
(g)Incorporated by Reference
10 (g)(i)
10
(g)(i)
Form of (Director) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2018 Omnibus Incentive Plan)** (27)(24)
Incorporated by Reference
10 (g)(ii)
10
(g)(ii)
Form of (Executive) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2018 Omnibus Incentive Plan)** (28)(25)
Incorporated by Reference
10 (g)(iii)
10
(g)(iii)
Form of (Employee) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2018 Omnibus Incentive Plan)** (29)(26)
Incorporated by Reference
10 (g)(iv)
10
(g)(iv)
Form of Notice of Grant of Stock Options and Option Agreement (for grants under Digi International Inc. 2018 Omnibus Incentive Plan)** (30)(27)
Incorporated by Reference
10 (h)Incorporated by Reference
10
(h)(i)
Form of (Director) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2019 Omnibus Incentive Plan)** (29)
Incorporated by Reference
10 (h)(ii)
Form of (Executive) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2019 Omnibus Incentive Plan)** (30)
Incorporated by Reference
10 (h)(iii)
Form of (Employee) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2019 Omnibus Incentive Plan)** (31)
Incorporated by Reference
10 (h)(iv)
Form of Notice of Grant of Stock Options and Option Agreement (for grants under Digi International Inc. 2019 Omnibus Incentive Plan)** (32)
Incorporated by Reference
10 (i)Incorporated by Reference
10 (i)(i)
Form of (Director) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2020 Omnibus Incentive Plan)** (34)
Incorporated by Reference
10 (i)(ii)
Form of (Executive) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2020 Omnibus Incentive Plan)** (35)
Incorporated by Reference
10 (i)(iii)
Form of (Employee) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2020 Omnibus Incentive Plan)** (36)
Incorporated by Reference
10 (i)(iv)
Form of (Executive) Notice of Grant of Stock Options and Option Agreement (for grants under Digi International Inc. 2020 Omnibus Incentive Plan)** (37)
Incorporated by Reference
10 (i)(v)
Form of (Employee) Notice of Grant of Stock Options and Option Agreement (for grants under Digi International Inc. 2020 Omnibus Incentive Plan)** (38)
Incorporated by Reference
10 (j)Incorporated by Reference
10 (j)(i)Incorporated by Reference
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ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES (CONTINUED)
Exhibit NumberDescriptionMethod of Filing
10 (j)(ii)Incorporated by Reference
10 (j)(iii)Incorporated by Reference
10 (j)(iv)Incorporated by Reference
10 (j)(v)Incorporated by Reference
10 (j)(vi)Incorporated by Reference
10 (k)Incorporated by Reference
10 (l)
10
(i)Incorporated by Reference
10 (m)
10
(j)Incorporated by Reference
10
(k)Incorporated by Reference

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ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES (CONTINUED)
10 (n)
Exhibit NumberDescriptionMethod of Filing
10
(l)Incorporated by Reference
10
(m)Incorporated by Reference
10 (o)
10
(n)Incorporated by Reference
10 (p)
10
(o)Filed ElectronicallyIncorporated by Reference
10 (q)Incorporated by Reference
2110 
(r)Incorporated by Reference
10 (s)Incorporated by Reference
21 Filed Electronically
23 
23
(a)Filed Electronically
24 
23
(b)Filed Electronically
24
Filed Electronically
31 (a)
31
(a)Filed Electronically
31 (b)
31
(b)Filed Electronically
32 
32
Filed Electronically
101
101.INS
XBRL Instance DocumentFiled Electronically
101.SCH
XBRL Taxonomy Extension Schema DocumentFiled Electronically
101.CAL
XBRL Taxonomy Calculation Linkbase DocumentFiled Electronically
101.DEF
XBRL Taxonomy Definition Linkbase DocumentFiled Electronically
101.LAB
XBRL Taxonomy Label Linkbase DocumentFiled Electronically
101.PRE
XBRL Taxonomy Presentation Linkbase DocumentFiled Electronically
____________________________
*Certain schedules and exhibits have been omitted in accordance with Item 601(b)(2) of Regulation S-K. A copy of any omitted schedule and/or exhibit will be furnished toThe following financial statements from the Securities and Exchange Commission upon request.
**Management compensatory contract or arrangement required to be included as an exhibit to this Annual Report on Form 10-K.

(1)Incorporated by reference to Exhibit 2.1 to the Company's Form 8-K filed October 29, 2015.
(2)Incorporated by reference to Exhibit 2.1 to the Company's Form 8-K filed on October 25, 2017.
(3)Incorporated by reference to Exhibit 3(a) to the Company’s Form 10‑K for the year ended September 30, 1993 (File no. 0‑17972).
(4)Incorporated by reference to Exhibit 3(b) to the Company's Form 8-K dated August 28, 2017.
(5)Incorporated by reference to Exhibit 99 to the Company's Registration Statement on Form S-8 filed on March 12, 2014 (File no. 333‑194522).

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ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES (CONTINUED)

(6)Incorporated by reference to Exhibit 10(a) to the Company's Form 8-K filed on January 29, 2010.
(7)Incorporated by reference to Exhibit 10(o) to the Company's Form 10-K for the year ended September 30, 2008.2021, as filed with the Security and Exchange Commission, formatted in iXBRL (Inline eXtensible Business Reporting Language): (i) Consolidated Statements of Operations, (ii) Consolidated Statements of Comprehensive Income, (iii) Consolidated Balance Sheets, (iv) Consolidated Statements of Cash Flows, (v) Consolidated Statements of Stockholders' Equity, and (vi) Notes to Consolidated Financial Statements.Filed Electronically
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ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES (CONTINUED)
(8)Exhibit NumberIncorporated by reference to Exhibit 10(e)(ii) to the Company'sDescriptionMethod of Filing
104The cover page from Digi International Inc.'s Annual Report on Form 10-K for the year ended September 30, 2011.2021 is formatted in iXBRL (included in Exhibit 101).Filed Electronically
(9)Incorporated by reference to Exhibit 99 to the Company’s Registration Statement on Form S-8 filed on April 16, 2013 (File no. 333-187949).
(10)Incorporated by reference to Exhibit 10(a)(i) to the Company’s Form 10-Q for the quarter ended March 31, 2013.
(11)Incorporated by reference to Exhibit 10(a)(ii) to the Company’s Form 10-Q for the quarter ended March 31, 2013.
(12)Incorporated by reference to Exhibit 99 to the Company’s Registration Statement on Form S-8 filed on March 12, 2014 (File no. 333‑194518).
(13)Incorporated by reference to Exhibit 10(b)(i) to the Company’s Form 10-Q for the quarter ended March 31, 2014.
(14)Incorporated by reference to Exhibit 10(b)(ii) to the Company’s Form 10-Q for the quarter ended March 31, 2014.
(15)Incorporated by reference to Exhibit 10(a) to the Company’s Form 10-Q for the quarter ended June 30, 2014.
(16)Incorporated by reference to Appendix A to the Company’s definitive proxy statement on Schedule 14A filed December 11, 2015.
(17)Incorporated by reference to Exhibit 10(a)(i) to the Company’s Form 10-Q for the quarter ended March 31, 2016.
(18)Incorporated by reference to Exhibit 10(a)(ii) to the Company’s Form 10-Q for the quarter ended March 31, 2016.
(19)Incorporated by reference to Exhibit 10(a)(iii) to the Company’s Form 10-Q for the quarter ended March 31, 2016.
(20)Incorporated by reference to Exhibit 10(a)(iv) to the Company’s Form 10-Q for the quarter ended March 31, 2016.
(21)Incorporated by reference to Appendix A to the Company's definitive proxy statement on Schedule 14A filed December 16, 2016.
(22)Incorporated by reference to Exhibit 10(b)(i) to the Company's Form 10-Q for the quarter ended March 31, 2017.
(23)Incorporated by reference to Exhibit 10(b)(ii) to the Company's Form 10-Q for the quarter ended March 31, 2017.
(24)Incorporated by reference to Exhibit 10(b)(iii) to the Company's Form 10-Q for the quarter ended March 31, 2017.
(25)Incorporated by reference to Exhibit 10(b)(iv) to the Company's Form 10-Q for the quarter ended March 31, 2017.
(26)Incorporated by reference to Appendix A to the Company’s definitive proxy statement on Schedule 14A filed December 8, 2017.
(27)Incorporated by reference to Exhibit 10(b)(i) to the Company's Form 10-Q for the quarter ended March 31, 2018.
(28)Incorporated by reference to Exhibit 10(b)(ii) to the Company's Form 10-Q for the quarter ended March 31, 2018.
(29)Incorporated by reference to Exhibit 10(b)(iii) to the Company's Form 10-Q for the quarter ended March 31, 2018.
(30)Incorporated by reference to Exhibit 10(b)(iv) to the Company's Form 10-Q for the quarter ended March 31, 2018.
(31)Incorporated by reference to Exhibit 10 to the Company’s Form 10‑Q for the quarter ended June 30, 2010.
(32)Incorporated by reference to Exhibit 10.1 to the Company’s Form 8-K dated December 3, 2014.
(33)Incorporated by reference to Exhibit 10(l) to the Company's Form 10-K for the year ended September 30, 2013.
(34)Incorporated by reference to Exhibit 10(m) to the Company's Form 10-K for the year ended September 30, 2013.
(35)Incorporated by reference to Exhibit 10.2 to the Company's Form 8-K filed March 26, 2015.
(36)Incorporated by reference to Exhibit 10(a) to the Company's Form 10-Q for the quarter ended March 31, 2017.
(37)Incorporated by reference to Exhibit 10.1 to the Company's Form 8-K filed June 15, 2018.

____________________________
*     Certain schedules and exhibits have been omitted in accordance with Item 601(b)(2) of Regulation S-K. A copy of any omitted schedule and/or exhibit will be furnished to the Securities and Exchange Commission upon request.
**    Management compensatory contract or arrangement required to be included as an exhibit to this Annual Report on Form 10-K.
***Schedules have been omitted pursuant to Item 601(a)(5) of Regulation S-K. A copy of any omitted schedule will be furnished to the Securities and ExchangeCommission upon request.

(1)    Incorporated by reference to Exhibit 2.1 to Form 8-K filed October 25, 2017.
(2)    Incorporated by reference to Exhibit 2.1 to Form 8-K filed November 8, 2019.
(3) Incorporated by reference to Exhibit 2.1 to Form 8-K filed November 1, 2021.
(4)    Incorporated by reference to Exhibit 3(a) to Form 10‑K for the year ended September 30, 1993 (File no. 0‑17972).
(5)    Incorporated by reference to Exhibit 3.1 to Form 8-K filed April 30, 2020.
(6)    Incorporated by reference to Exhibit 10.a to Form 10-Q filed for the quarter ended March 31, 2020.
(7)    Incorporated by reference to Exhibit 10(a) to Form 8-K filed January 29, 2010.
(8)    Incorporated by reference to Exhibit 10(o) to Form 10-K for the year ended September 30, 2008.
(9)    Incorporated by reference to Exhibit 10(e)(ii) to Form 10-K for the year ended September 30, 2011.
(10)    Incorporated by reference to Exhibit 99 to Registration Statement on Form S-8 filed on April 16, 2013.
(11)    Incorporated by reference to Exhibit 10(a)(i) to Form 10-Q for the quarter ended March 31, 2013.
(12)    Incorporated by reference to Exhibit 99 to Registration Statement on Form S-8 filed on March 12, 2014.
(13)    Incorporated by reference to Exhibit 10(b)(i) to Form 10-Q for the quarter ended March 31, 2014.
(14)    Incorporated by reference to Exhibit 10(a) to Form 10-Q for the quarter ended June 30, 2014.
(15)     Incorporated by reference to Appendix A to definitive proxy statement on Schedule 14A filed December 11, 2015.
(16)    Incorporated by reference to Exhibit 10(a)(ii) to Form 10-Q for the quarter ended March 31, 2016.
(17)    Incorporated by reference to Exhibit 10(a)(iii) to Form 10-Q for the quarter ended March 31, 2016.
(18)    Incorporated by reference to Exhibit 10(a)(iv) to Form 10-Q for the quarter ended March 31, 2016.
(19)    Incorporated by reference to Appendix A to definitive proxy statement on Schedule 14A filed December 16, 2016.
(20)    Incorporated by reference to Exhibit 10(b)(ii) to Form 10-Q for the quarter ended March 31, 2017.
(21)    Incorporated by reference to Exhibit 10(b)(iii) to Form 10-Q for the quarter ended March 31, 2017.
(22)    Incorporated by reference to Exhibit 10(b)(iv) to Form 10-Q for the quarter ended March 31, 2017.
(23)    Incorporated by reference to Appendix A to definitive proxy statement on Schedule 14A filed December 8, 2017.
(24)    Incorporated by reference to Exhibit 10(a)(i) to Form 10-Q for the quarter ended March 31, 2018.
(25)    Incorporated by reference to Exhibit 10(a)(ii) to Form 10-Q for the quarter ended March 31, 2018.
(26)    Incorporated by reference to Exhibit 10(a)(iii) to Form 10-Q for the quarter ended March 31, 2018.
(27)    Incorporated by reference to Exhibit 10(a)(iv) to Form 10-Q for the quarter ended March 31, 2018.
(28)    Incorporated by reference to Appendix A to definitive proxy statement on Schedule 14A filed December 14, 2018.
(29)    Incorporated by reference to Exhibit 10(a)(i) to Form 10-Q for the quarter ended March 31, 2019.
(30)    Incorporated by reference to Exhibit 10(a)(ii) to Form 10-Q for the quarter ended March 31, 2019.
(31)    Incorporated by reference to Exhibit 10(a)(iii) to Form 10-Q for the quarter ended March 31, 2019.
(32)    Incorporated by reference to Exhibit 10(a)(iv) to Form 10-Q for the quarter ended March 31, 2019.
(33)    Incorporated by reference to Exhibit 10(b) to Form 10-Q for the quarter ended March 31, 2020.
(34)    Incorporated by reference to Exhibit 10(b)(i) to Form 10-Q for the quarter ended March 31, 2020.
(35)    Incorporated by reference to Exhibit 10(b)(ii) to Form 10-Q for the quarter ended March 31, 2020.
(36)    Incorporated by reference to Exhibit 10(b)(iii) to Form 10-Q for the quarter ended March 31, 2020.
(37)    Incorporated by reference to Exhibit 10(b)(iv) to Form 10-Q for the quarter ended March 31, 2020.
(38)    Incorporated by reference to Exhibit 10(b)(v) to Form 10-Q for the quarter ended March 31, 2020.
(39) Incorporated by reference to Exhibit 10.1 to Form 8-K filed February 4, 2021.
(40) Incorporated by reference to Exhibit 10(b) to Form 10-Q for the quarter ended March 31, 2021.
(41) Incorporated by reference to Exhibit 10(c) to Form 10-Q for the quarter ended March 31, 2021.
(42) Incorporated by reference to Exhibit 10(d) to Form 10-Q for the quarter ended March 31, 2021.
(43) Incorporated by reference to Exhibit 10(e) to Form 10-Q for the quarter ended March 31, 2021.
(44) Incorporated by reference to Exhibit 10(f) to Form 10-Q for the quarter ended March 31, 2021.
80


(45) Incorporated by reference to Exhibit 10(g) to Form 10-Q for the quarter ended March 31, 2021.
(46) Incorporated by reference to Exhibit 10 to Form 10‑Q for the quarter ended June 30, 2010.
(47) Incorporated by reference to Exhibit 10.1 to Form 8-K filed December 5, 2014.
(48) Incorporated by reference to Exhibit 10(m) to Form 10-K for the year ended September 30, 2013.
(49) Incorporated by reference to Exhibit 10(a) to Form 10-Q for the quarter ended March 31, 2017.
(50) Incorporated by reference to Exhibit 10(o) to Form 10-K for the year ended September 30, 2019.
(51) Incorporated by reference to Exhibit 10.O to Form 10-K for the year ended September 30, 2018.
(52) Incorporated by reference to Exhibit 10.1 to Form 8-K filed May 10, 2019.
(53) Incorporated by reference to Exhibit 10.1 to Form 8-K filed March 19, 2021.
(54) Incorporated by reference to Exhibit 10.1 to Form 8-K filed November 1, 2021.
ITEM 16. FORM 10-K SUMMARY
None.

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SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on November 21, 2018.
24, 2021.
DIGI INTERNATIONAL INC.
By:/s/ /s/ Ronald E. Konezny
Ronald E. Konezny
President, Chief Executive Officer and Director
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities indicated on November 21, 2018.
24, 2021.
By:/s/ /s/ Ronald E. Konezny
Ronald E. Konezny
President, Chief Executive Officer and Director
(Principal Executive Officer)
By:/s/ Gokul V. Hemmady /s/ James J. Loch
Gokul V. HemmadyJames J. Loch
Senior Vice President, Chief Financial Officer and Treasurer
(Principal Financial Officer and Principal Accounting Officer)
By:*
Satbir Khanuja
Director
By:*
Christopher D. Heim
Director
By:*
Ahmed NawazHatem H. Naguib
Director
By:*
Sally J. Smith
Director
By:*
Spiro C. Lazarakis
Director


*    Ronald E. Konezny, by signing his name hereto, does hereby sign this document on behalf of each of the above named directors of the Registrant pursuant to Powers of Attorney duly executed by such persons.
*
By: /s/ Ronald E. Konezny by signing his name hereto, does hereby sign this document on behalf of each of the above named directors of the Registrant pursuant to Powers of Attorney duly executed by such persons.
By: /s/ Ronald E. Konezny
Ronald E. Konezny
Attorney-in-fact





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SCHEDULE II - VALUATION AND QUALIFYING ACCOUNTS
DIGI INTERNATIONAL INC.
(in thousands)
Additions
DescriptionBalance at beginning of periodCharged to costs and expensesCharged to Other AccountsDeductionsBalance at end of period
Valuation allowance - deferred tax assets
September 30, 2021$4,372 $(2,186)$— $— $2,186 
September 30, 2020$3,810 $670 $— $108 $4,372 
September 30, 2019$3,291 $529 $— $10 $3,810 
Reserve for future credit returns and pricing adjustments
September 30, 2021$1,476 $15,477 $— $16,023 $930 
September 30, 2020$2,677 $17,816 $— $19,017 $1,476 
September 30, 2019$2,560 $12,640 $— $12,523 $2,677 
    Additions      
Description Balance at beginning of period Charged to costs and expenses Charged to Other Accounts  Deductions  Balance at end of period
Valuation allowance - deferred tax assets            
September 30, 2018 $5,952
 $521
 $
  $3,182
  $3,291
September 30, 2017 $5,914
 $136
 $
  $98
  $5,952
September 30, 2016 $862
 $5,260
 $
  $208
  $5,914
             
Valuation account - doubtful accounts            
September 30, 2018 $341
 $729
 $40
(1) $37
(3) $1,073
September 30, 2017 $209
 $127
 $20
(2) $15
(3) $341
September 30, 2016 $285
 $10
 $
  $86
(3) $209
             
Reserve for future returns and pricing adjustments            
September 30, 2018 $2,169
 $10,715
 $
  $10,324
  $2,560
September 30, 2017 $1,991
 $10,447
 $
  $10,269
  $2,169
September 30, 2016 $1,817
 $9,946
 $
  $9,772
  $1,991
(1)Established through purchase accounting relating to the acquisition of TempAlert
(2)
Established through purchase accounting relating to the acquisition of SMART Temps®
(3)Uncollectible accounts charged against allowance, net of recoveries





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