UNITED STATES SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
 ANNUAL REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended: September 30, 20202022
or
 TRANSITION REPORT PURSUANT TO SECTION 13 OR 15 (d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                     to                     .
Commission file number: 001-34033
dgii-20220930_g1.jpg
DIGI INTERNATIONAL INC.
(Exact name of registrant as specified in its charter)
Delaware 41-1532464
(State or other jurisdiction of incorporation or organization) (I.R.S. Employer Identification Number)
9350 Excelsior Blvd.Suite 700  
HopkinsMinnesota 55343
(Address of principal executive offices) (Zip Code)
(952) 912-3444
(Registrant’s telephone number, including area code)
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolName of each exchange on which registered
Common Stock, par value $.01 per shareDGIIThe Nasdaq Stock Market LLC
Securities registered pursuant to Section 12(g) of the Act: None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act. Yes No
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act. Yes No
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes No
Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes No
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer," "accelerated filer," "smaller reporting company" and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filer Accelerated filer 
Non-accelerated filer 
 Smaller reporting company 
Emerging growth company
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.
Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Act). Yes No
The aggregate market value of voting stock held by non-affiliates of the Registrant as of the last business day of the Registrant's most recently competed second fiscal quarter was $272,901,608$734,732,375 based on a closing price of $9.54$21.52 per common share as reported on the Nasdaq Global Select Market. (For purposes of this calculation all of the registrant's directors and executive officers are deemed affiliates of the registrant.)
Shares of common stock outstanding as of November 20, 2020: 29,241,99817, 2022: 35,556,333
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the Registrant's Proxy Statement for its 20212022 Annual Meeting of Stockholders are incorporated by reference into Part III hereto.



INDEX
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PART I.
ITEM 1. BUSINESS
General Background and Product Offerings
Digi International Inc. ("Digi®," "we," "our," or "us") was incorporated in 1985 as a Minnesota corporation. We were reorganized as a Delaware corporation in 1989 in conjunction with our initial public offering. Our common stock is traded on the Nasdaq Global Select Market tier of the Nasdaq Stock Market LLC under the symbol DGII. Our World Headquarters is located at 9350 Excelsior Blvd., Suite 700, Hopkins, Minnesota 55343. The telephone number at our World Headquarters is (952) 912-3444.
We are a leading global provider of business and mission-critical Internet of Things ("IoT") connectivity products, services and solutions. We help our customers deploy, monitor and manage critical communications infrastructures that deliver important information in demanding environments with high levels of security and reliability. We have two reportable operating segments under applicable accounting standards: (i) IoT Products & Services; and (ii) IoT Solutions.
Our IoT Products & Services segment offers products and services that help original equipment manufacturers ("OEMs"), enterprise and government customers create and deploy, secure IoT connectivity solutions. From embedded and wireless modules to console servers as well as enterprise and industrial routers, we provide a wide variety of communication sub-assemblies and finished products to meet our customers' IoT communication requirements. In addition, this segment provides our customers with a device management platform and other professional services to enable customers to capture and manage data from devices connected to networks.
Our IoT Solutions segment primarily consists of our Managed Network-as –a-Service (“MNaaS”) business acquired last year via our acquisition of Ventus Wireless, LLC and affiliated entities (“Ventus”) and our SmartSense by Digi® business. Ventus is a leader in the provision of MNaaS solutions that simplify the complexity of enterprise wide area network (“WAN”) connectivity for customers. The Ventus portfolio includes cellular wireless and fixed line WAN solutions for an array of connectivity applications in banking, healthcare, retail, gaming, hospitality and other sectors. SmartSense offers wireless temperature and other condition-based monitoring services as well as employee task management services. These solutions are focused on the following vertical markets: food service, healthcare (primarily pharmacies)pharmacies and hospitals) and supply chain. These solutions are marketed as SmartSense by Digi®. We formed, expanded and enhanced the IoT Solutions segment primarily through four acquisitions.
For more in-depth descriptions of our products and services, please refer to the heading "Principal Products and Services" at the end of Part I, Item 1 of this Form 10-K.
Our corporate website address is www.digi.com. In the "Company - Investor Relations" section of our website, we make our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, our proxy statement and any amendments to these reports available free of charge as soon as reasonably practicable after these reports are filed with or furnished to the United States Securities and Exchange Commission ("SEC"). Information on our website is not incorporated by reference into this report or any other report we file with or furnish to the SEC.
ImpactOngoing Impacts of COVID-19Global Macro-Economic Conditions
The impacts of global macro-economic conditions, driven largely by the war in Ukraine and Global Economic Downturn on Our Business
As is the case with many businesses,impacts of the ongoingCovid-19 pandemic have disrupted supply chains for a range of goods and related global economic downturn createsservices, continue to create significant uncertainty regarding the nearer term outlook for our operations and the markets whereinto which we providesell.
To date these conditions have primarily impacted our supply chain in adverse ways that include container ship backlogs, energy shortages in certain parts of the world, and components and material shortages. This has led to shortfalls in available components we need to make products as well as increased costs both to obtain components and services.to transport components and products. It has also lengthened the timelines for us to fulfill customer orders, increasing our backlog, and in some cases has led to an inability to meet an increasing level of demand for our products. The pandemic andseverity of the economic downturn it triggered represents a fluid situation that presents a wide range of potential impactsdisruptions is changing continuously, meaning the impact on our own businessability to meet demand for particular products in a timely manner has been subject to ebb and those of our customers, vendors and other business partners. As our products and services serve companies across a broad range of industries, inflow. In some instances, wethese disruptions have seen demand increase while in others we have observed declines as a resultbeen material and it is possible more material disruptions will occur. We are taking steps to attempt to mitigate the impact of the societal impactsdisruptions such as placing inventory demand further out into the future to secure our allocations of components, negotiating and engaging with suppliers to reserve components, encouraging customers to place orders earlier than normal due to longer lead times and attempting (in conjunction with customers) to influence political leaders to assure components needed to make products that are essential to the pandemic.health and well-being of society are prioritized to our customer’s needs by suppliers. At present the ongoing duration and severity of these disruptions is not known. As such, we are unable to predict the pandemic and the resulting economic downturn remain unclear.
Present Stateultimate impact of Our Operations
During fiscal 2020 (which ended on September 30, 2020), we took steps to lower our operating expenses as a result of the pandemic. We continue to monitor the impacts of COVID-19these disruptions on our operations closelybusiness and financial results, which could increase or take further steps to decrease expenses as we believe circumstances warrant. Since the start of the pandemic there have not been any material changes to our assets on our balance sheet and, at present, we do not expect there to be material changes. During the second, third and fourth fiscal quarters of 2020, we reviewed the potential impacts of the COVID-19 pandemic on goodwill and intangible assets and determined there to be no material impact at that time. We also reviewed the potential impacts on future risks to the business as it relates to collections, returns and other business related items. No significant changes to these reserves have been made.

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Potential Impacts on Our Supply Chain
To date, travel restrictionsWe also continuously monitor customer demand for the products and border closures have only had minor impacts on our ability to obtain inventory or manufacture or deliver products or services to our customers. The impacts we have experienced have primarily impacted our IoT Solutions segment. We continue to monitor restrictionssell and border closures closely so we are positioned to mitigate the negative impacts of any future restrictions or closures. It is possible, however, that future restrictions or closures could negatively harm our business. Travel restrictions impacting people so far have not materially restrained our ability to assist our customers with on-site installation activities or product troubleshooting. At present, we do not expect impacts on personal travel to beseen material to our business operations or financial results. We have taken steps to restrain and monitor our operating expenses and therefore do not expect and such impacts to materially change the relationship between our costs and revenues.
Proactive Efforts to Mitigate the Negative Impacts of COVID-19
Like most companies, we have taken a range of actions with respect to how we operate to assure we comply with government restrictions and guidelines as well as best practices to protect the health and well-being of our employees and our ability to continue operating our business effectively. To date, we have been able to operate our business effectively using these measures and to maintain all internal controls as documented and posted. We also have not experienced challengesdecreases in maintaining business continuity and do not expect to incur material expenditures to do so. However, the impacts of the pandemic and efforts to mitigate the same have remained unpredictable and it remains possible that challenges may arise in the future.demand.
Industry and Marketplace Conditions
We believe the IoT industry is in the midst of a multi-year expansion as many industries are undergoing a digital transformation within their business that drives demand for IoT capabilities across a broad spectrum of services. Among others, IotIoT use cases include condition-based monitoring of perishable goods, enabling remote work by employees, automating workflows condition-basedand operations and providing and maintaining secure connectivity and monitoring and asset tracking.of operating assets.
Our IoT Products & Services segment represented the significant majority of our sales in fiscal 2020.2022. This segment sells both wired and wireless products that are either embedded into the products of OEMs or as stand-alone products. These offerings allow our customers to connect a wide range of assets to networks. The growth of thisThis segment was driven primarilygrew during fiscal 2022, led by our acquisition of Opengear, Inc. ("Opengear") in the first quarter of fiscal 2020. We believe the COVID-19 pandemic has impacted the results of this segment in a couple of material ways. First, the segment historically has many products that are subject to large project-based customer deployments. When the pandemic started during our second fiscal quarter, certain opportunities that wereincreases in our sales opportunity pipeline were deferred or delayed, often indefinitely. Second, given the breadth of customerscellular and industries that use our products from this segment, the pandemic presented certain new sales opportunities from customers whose own businesses encountered increased demand for our products, which bolstered our results.console server revenues. The segment has a number ofincludes some products that are in the mature phase of their life cycle and have been experiencing sales declines for several years. We manage this segment with more focus on profitability and more modest revenue growth expectations relative to our IoT Solutions segment. Recently we have begun to place more emphasis on the delivery of subscription-based solutions offerings for many of these products.
Our IoT Solutions segment grew significantly in fiscal 2022 primarily because of our acquisition of Ventus in our first fiscal quarter. The segment is comprised primarily of our SmartSense and Ventus offerings. SmartSense provides condition-based monitoring services for perishable goods such as food and medicines for health-care, pharmaceutical and food industry. Ventus provides MNaaS offerings to manage and maintain network connectivity for assets such as ATMs and lottery kiosks. The offerings in this segment are offered on a subscription model and provide us with a stable base of recurring higher-margin revenues.
While our business performed well in fiscal 2022 and we expect an ongoing long-term trend of marketplace growth, the segmenteach of our business segments is susceptible to downturns either because of general macro-economic conditions, the continued development of technology that can make products less competitive or even obsolete and uncertainty or changes in regulatory environments. Given the current uncertainty in macro-economic conditions, driven by the ongoing pandemic, including, but not limited to, potential recessionary conditions, ongoing supply chain disruptions globally and the uncertain status of large project-based customer deployment opportunities, this segment'sour results during fiscal 20212023 may be inconsistent.
Our IoT Solutions segment contracted in fiscal 2020 as a result of the COVID-19 pandemic and the resulting economic and operational uncertainty it created for many customers and potential customers. The contraction was, not surprisingly, most pronounced in our second and third quarter of fiscal 2020 as customers and potential customers were focused on adjusting the way they conduct day to day operations due to the pandemic. We did see some improvement in new sales in the fourth quarter of fiscal 2020. While we are cautiously optimistic this trend will continue during fiscal 2021, the outlook remains uncertain as the pandemic remains ongoing and macro-economic conditions remain uncertain. During fiscal 2020 we continued to consolidate the product offering from the four acquisitions that make up this segment as we worked to transition customers to a new SmartSense IoT Platform launched in September 2019. This new platform integrates the platforms from the acquisitions and provides redesigned multi-sensor monitoring and reporting that affords user enhanced equipment management abilities with an asset-versus-sensor focus. The new platform is capable of further incorporating data from multiple sensor types into a single monitoring and reporting platform, to deliver real-time and detailed information on critical business assets and equipment.
Strategy
We remain focused on taking steps that we believe will deliver consistent, long-term growth with higher levels of profitability.

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This includes continuously reviewing and managing the product and solution offerings we provide to align with customer interests and meet market demand. In addition, acquisitions have helped significantly advance our offerings and driven growth and profitability, in both business segments. Over time we expect to continue to be active in making further acquisitions.
IoT Products & Services Segment
Our IoT Products & Services segment is being managed with an expectation for modest revenue and profitability growth. Following the conclusion of fiscal 2020, we reorganized this business to alignso our product management and sales personnel are aligned along specific product lines (see Note 19 to our Consolidated Financial Statements). We believe this reorganization will bring greater market focus and potential growth to the product lines. We also continue to drive efforts to pair our hardware offerings with our Digi Remote Manager® device management platform as well as other support services. These bundled offerings allow customers to monitor and manage the performance of our hardware remotely. We may seek to acquire hardware or other businesses that we believe can improve our market positionThis segment generated over $14 million in this segment.annualized recurring revenue (ARR) as of September 30, 2022. Please see "Key Business Metrics" section in Part II, Item 7 for additional details on how ARR is measured.
IoT Solutions Segment
Our IoT Solutions segment is being managed primarily for significant revenue growth.driven by recurring traditionally high margin subscription-based revenues. Following our acquisition of Ventus in the first quarter of fiscal 2022, the segment now represents approximately 25% of total revenues. This segment was formed and has grown primarily through acquisitions. While this segment still represents a modest overall portiongenerated $80 million in ARR as of total revenues, weSeptember 30, 2022. We have high organic growth expectations and we intendwill continue to seekexplore added scale and growth through acquisitions.
This businessSmartSense by Digi helps customers monitor temperature and other conditions important to preserve the quality of perishable or other sensitive inventories and tracks the completion of employee tasks. Our efforts have created a market-leading, high-growth hardware enabled service business with a significant recurring revenue base. At present, this marketplace primarily is served by smaller companies that lack the infrastructure to provide hardware-enabled implementation services to customers in as effective and efficient a manner as we are able to do because of our long-standing history as an IoT hardware provider.
As
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SmartSense by Digi presently serves many leading brands in the following vertical markets: food service, healthcare (primarily pharmacies) and supply chain. We entered theseThese markets aggressively as they share similar needs for continuous monitoring and asset tracking for compliance and regulatory purposes. Wepurposes and we believe these marketsthey comprise a large addressable market with low customer penetration.
In November 2021, we acquired Ventus Holdings. Ventus is a leader MNaaS solutions that simplify the complexity of enterprise WAN connectivity for an array of applications in banking, healthcare, retail, gaming, hospitality and other sectors.
Acquisitions and Dispositions
Acquisitions
Since 2015,In addition to our fiscal 2022 acquisition of Ventus disclosed above, we have acquired four businesses that formmade the basis of our IoT Solutions segment. Since 2018, we have acquired two businesses that are included in our IoT Products & Services segment.
In October 2015, we acquired Ontario-based Bluenica Corporation ("Bluenica"). Bluenica focused on temperature monitoring of perishable goods in the food industry by using wireless sensors to ensure that quality, freshness and public health requirements are met.following acquisitions from fiscal 2020 through fiscal 2021.
In November 2016, we acquired Pittsburgh-based FreshTemp, LLC ("FreshTemp®"). FreshTemp® offered restaurants, convenience stores and other retailers the ability to monitor the temperature of food products automatically through the use of wireless sensors. The company also enabled these businesses to track the completion of operational tasks by their employees that could impact human health and safety in real time.
In January 2017, we acquired Indiana-based SMART Temps,LLC (" SMART Temps®"). SMART Temps® provided real-time temperature management for restaurant, grocery, education and healthcare settings. The acquisition significantly expanded our customer base, especially in the pharmacy and education marketplaces.
In October 2017, we acquired Boston-based TempAlert, LLC ("TempAlert"), a provider of automated, real-time temperature monitoring and task management solutions for the healthcare, industrial and food service industries. This acquisition more than doubled the number of customer sites we monitored while enhancing our ability to analyze data collected from our services.
In January 2018, we acquired Tampa-based Accelerated, a provider of secure, enterprise-grade, cellular (LTE) networking equipment and backup connectivity applications. This acquisition expanded our IoT Products & Services segment by enhancing our existing cellular product lines and extended our market reach with a line of commercial routers and network appliance products.
In December 2019, we acquired New Jersey-based Opengear, Inc. ("Opengear®"), a provider of secure IT infrastructure products and software. This acquisition provides products that are complementary to our IoT Products & Services segment.

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In March 2021, we acquired Haxiot, Inc. ("Haxiot
®"), a provider of low power wide area ("LPWA") wireless technology. This acquisition enhanced our IoT Products & Services segment by enhancing Digi's embedded systems portfolio and immediately extending the company's market reach with a complete LoRaWAN-based solutions offering.

In July 2021, we acquired Ctek, Inc. ("Ctek"), a provider that specializes in solutions for remote monitoring and industrial controls. Through the acquisition of Ctek, Digi is uniquely positioned to provide customers with both battery and hardwired options for the control and monitoring of critical infrastructure, furthering Digi’s reach in a rapidly expanding market.
Sales Channels
A significant portion of our IoT Products & Services segment sales are made through a global network of distributors, systems integrators and value added resellers ("VARs"). These third parties accounted for 37.5%50.0%, 46.1%47.0% and 51.3%37.5% of our total consolidated revenue in fiscal 2020, 20192022, 2021 and 2018,2020, respectively. Our IoT Solutions segment doeshistorically has not sellsold through these channels. We also complete sales of both IoT Products & Services and IoT Solutions through our own dedicated sales organization directly to OEMs, large enterprise customers and othera wide range of end user customers whichcustomers. This dedicated sales team accounted for 62.5%50.0%, 53.9%53.0% and 48.7%62.5% of our total consolidated revenue in fiscal 2020, 20192022, 2021 and 2018,2020, respectively.
Distributors
Our larger distributors, by sales volume, include Arrow Electronics, Avnet, Bressner Technology GmbH, Digi-Key, Express Systems & Peripherals, Ingram Micro, Mouser Electronics, Solid State Supplies, Symmetry Electronics, Synnex, Tech Data, Tokyo Electron Device and Venco Electrónica S.A. We also maintain relationships with many other distributors both domestically and internationally.
Strategic Sales Relationships
We maintain alliances with other industry leaders to develop and market technology solutions. These include many major communications hardware and software vendors, operating system suppliers, computer hardware manufacturers, enterprise application providers and cellular carriers. Among others, relationships include: AT&T, NXP, Orange, Rogers, Silicon Laboratories, T-Mobile, Telus, Telit, T-Mobile, Verizon, Vodafone and several other cellular carriers worldwide.
We have established relationships with equipment vendors in a range of industries such as energy, industrial, retail, transportation, medical, and government that allow these partners to ship our products and services as component parts of their overall solutions. Our products are used by many of the world’s leading telecommunications companies and Internet service providers, including, among others, AT&T, T-Mobile and Verizon.
No single customer comprised more than 10% of our consolidated revenue for any of the fiscal years ended September 30, 2020, 20192022, 2021 or 2018.2020.
Competition
We compete primarily in the communications technology industry. This industry is characterized by rapid technological advances and evolving industry standards. This market can be affected significantly by new product introductions and marketing activities of industry participants. It is possible new market entrants could market and sell disruptive technologies that impact one or more of our product or service offerings. In addition, we may compete with other companies to acquire new businesses or technologies and the competition to secure such assets may be intense. We compete for customers on the basis of
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existing and planned product features, service and software application capabilities, company reputation, brand recognition, technical support, alliance relationships, quality and reliability, product development capabilities, price and availability. While no competitor offers a comparable range of products and services, various companies do compete with us with respect to one or more of our products or solutions. With respect to many of our product and service offerings, we face competition from companies who dedicate more resources and attention to that particular offering than we are able to do given the breadth of our business. As the marketplace for IoT connectivity products and solutions continues to grow, we expect to encounter increased competition. Some of these competitors may have access to significantly more financial and technical resources than we possess.
Manufacturing Operations
We outsource our manufacturing operations to certain contract manufacturers, which are located primarily in Thailand, China, Mexico, Taiwan and Taiwan.China. We rely on third party foundries or companies who rely on third party foundries for our semiconductor devices that are Application Specific Integrated Circuits ("ASICs"). We also outsource printed circuit board production. By outsourcing our operations to these manufacturers, we can leverage the manufacturing strength of our vendors, which allows us to focus on new product introductions. In addition, it allows us to reduce our fixed costs, maintain production flexibility and optimize our profits.
Our products are manufactured to our designs with standard and custom components. Most of the components are available from multiple vendors. We have several single-sourced supplier relationships, either because alternative sources are not available or because the relationship is advantageous to us. As disclosed elsewhere, our manufacturing operations, like those of other companies, are dependent on relationships with these suppliers who are also experiencing supply chain disruptions. If these suppliers are unable to provide a timely and reliable supply of components, we could experience manufacturing delays that could adversely affect our consolidated results of operations in a material way. In an effort to mitigate supply chain exposure, we have increased our amount of inventory on hand.

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Seasonalitythe global pandemic, there has been increased attention focused on actions of the Chinese government with respect to how they attempt to mitigate the impacts of the pandemic. Also, as a result of the war in Ukraine, governments around the world have imposed sanctions on Russia and Belarus. These situations could lead to potential adverse impacts on a wide range of businesses and could disrupt the supply of components or end-products that we produce.
In general, our business is not considered to be highly seasonal, although our first fiscal quarter revenue is often less than other quarters due to holidays and fewer shippingbusiness days.
Research & Development and Intellectual Property Rights
Due to rapidly changing technology in the communications technology industry, we believe a large part of our success depends upon the product and service development skills of our personnel as well as our ability to integrate any acquired technologies with organically developed technologies. While we dedicate significant resources to research and development, many of our competitors are focused on a smaller set of products than us and are likely able to dedicate more resources than us toward the portions of the market in which we compete with them. In recent periods, as a result of supply chain constraints, a significant portion of our research & development spending has been focused on the re-design or reconfiguration of existing products using different components. This has lowered our ability to focus on new product development.
Our proprietary rights and technology are protected by a combination of copyrights, patents, trade secrets and trademarks.
We have established common law and registered trademark rights on a family of marks for a number of our products. Our IoT Products & Services primarily are sold under the Digi, Rabbit®, Rabbit®Digi XBee, and Opengear and Digi XBee®brands. We believe that the Digi®and Rabbit® brands have established strong identities with our targeted customer base and our customers associate the Digi® brand with "reliability" and the Rabbit® brand with "ease of integration." We believe that our customers associate Digi XBee® with "ease of use." Many of our customers choose us because they are building a very complex system solution and they want the highest level in product reliability and ease of integration and use. Our IoT Solutions are offered under the Ventus and SmartSense by Digi® brand, which enables organizations to drive operational excellence through sensor-based insights. brands.
Our patents are applicable to specific technologies and are valid for varying periods of time based on the date of patent application or patent grant in the U.S. and the legal term of patents in the various foreign countries where patent protection is obtained. We believe our intellectual property has significant value and is an important factor in the marketing of our company and products.

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HUMAN CAPITAL RESOURCES
Digi International’sDigi’s workforce consists of approximately 656790 employees globally as of September 30, 2020.2022. We consider our relationship with our employees to be good.
Culture
As employees of Digi we are all expected to uphold the following core values that drive our culture:
Integrity
Accountability
Respect and open communication
These core values define the way we do business in our everyday actions and choices. We strive to create a respectful work environment characterized by mutual trust and the absence of intimidation, oppression, discrimination and exploitation.
Talent
Successful execution of our strategy is dependent on attracting, developing and retaining key employees and members of our management team. The skills, experience and industry knowledge of our employees significantly benefit our operations and performance. We continuously evaluate, modify, and enhance our internal processes and technologies to increase employee engagement, productivity, and efficiency.
We are committed to promoting and cultivating an inclusive, and diverse culture that welcomes and celebrates everyone without bias. In addition, we look to actively engage within our communities to foster and attain social equity.
Compensation Philosophy
Our compensation philosophy creates the framework and building blocks for our rewards strategy. We have a pay-for-performance culture that ties compensation to the performance of the individual and the company. We provide balanced compensation programs that focus on the following five key elements:
Pay-for-performance - Reward and recognize leading contributors and high potentials;
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External market based - Pay levels that are competitive with respect to the labor market in which we compete for talent;
Internal equity - Providing for fair pay relationships within the Company;
Fiscal responsibility - Providing affordable programs that are within our budget; and
Legal compliance - Ensure the organization is legally compliant in all states and countries in which we operate.
Health and Wellness
We are committed to providing a competitive and comprehensive benefits package to our employees. Our benefits package provides a balance of protection along with the flexibility to meet the individual health and wellness needs of our employees.

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PRINCIPAL PRODUCTS AND SERVICES
Our primary products and services for each operating segment are:
IoT Products & Services Segment
Hardware Products
Cellular Products – We provide a range of products that use cellular technology such as Long Term Evolution (“LTE”) and, LTE Advance Pro and 5th Generation wireless protocols to communicate with networks. These products provide a cost-effective, more flexible alternative to landlines for primary or backup connectivity. They are trusted by global leaders in agricultural, energy medical, lighting, digital signage, gaming, electric charging and transportation, andas well as other industrial and enterprise markets and include:including:
Cellular routers that help enterprise, government, industrial, transportation and Original Equipment Manufacturers ("OEM")OEM customers with their mission-critical wireless connectivity needs in challenging, remote and mobile environments.
Cellular modules that help OEM customers embed cellular communications abilities into their products so they can deploy and manage intelligent and secure cellular connected products. These modules help OEMs to get their products to market faster and with lower development costs and risks so they can focus on their core competencies instead of on wireless connectivity design.
Console servers that can be managed by software to provide secure, remote access to network equipment in data centers and at edge locations. These products primarily are used by IT organizations in large enterprises to maximize the availability of services to their customers and employees, and provide business continuity in the event of a network failure. This technology improves efficiency and reduces the risk of costly outages.
Radio-Frequency (“RF”) Products – These products which are marketed primarily under the Digi XBee® brand include embedded wireless modules as well as off-the-shelf gateways, modems and adapters. They are used by customers across a broad range of industries. These products offer a wide selection of both standards-based and proprietary wireless protocols including Zigbee, Cellular, Sub-1 GHz, LPWA, WiFi and Bluetooth to meet diverse application requirements of customers.
Embedded System Products – Marketed under the Digi Connect®, ConnectCore® and Rabbit® brands these are embedded system on modules ("SOMs") and single board computers that are embedded into customer products in a broad range of industries and applications. These products deliver highly integrated computer platforms with scalable performance, flexible wired and wireless connectivity and complete software platforms. These products are designed and developed with compact form-factors, low power consumption and long product lifecycles. The latest ConnectCore® products support advanced multi-core processing, security, multimedia, human-machine interface ("HMI") and other emerging technologies like machine learning.
Infrastructure Management Products – These products include serial and Universal Serial Bus (USB)("USB") solutions. Our serial servers (also known as device servers and terminal servers) provide secure and reliable serial port-to-Ethernet integration of most devices into wired Ethernet networks. This means that they are capable of converting data received over TCP/IP networks such as the internet and back; thereby eliminating the need for each device to have a physical connection to a computer. We also offer multiple USB solutions whose primary functions are to connect multiple USB devices, allowing them to work over a wired or wireless network without each device needing to plug into its own host computer.

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Services
Digi Remote Manager® - Digi Remote Manager® is a recurring revenue cloud-based service that provides a secure environment for customers to manage their connected device deployment.for the full deployment lifecycle. This allowsservice enables customers to activate, monitor, and diagnose, a large numberreset, update and/or upgrade their entire network of mission-critical devices from a single point of command. Through a "single pane of glass," network managers can editmanage configurations, update firmware, add features and schedule and automate tasks from their desktop, tablet or phone.
Wireless Design ServicesLighthouse® Management Software - Our Digi Wireless Design Services provideLighthouse is a recurring revenue cloud-based service that provides a secure environment for customers turn-key wireless networking product development, testing,to manage their network devices by providing secure access to remote networks regardless of how they are connected or how a user interacts with the system. Designed with security, scalability and certification forautomation in mind, Lighthouse allows engineers to control every aspect of their network through a wide rangecentral hub.
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Technical Services - Our Technical Services provide professional services, data plan subscriptions and enhanced technical support offers to customers. Professional services include solution planning and implementation services to customers who purchase our products such as site planning, implementation management, application development and customer training. Data plan subscriptions are offered to customers wishing to enable cellular connectivity on our products. Enhanced technical support provides priority, in-depth technical support consultations with our experienced support team. These services ensure customers get to market quickly, minimize risk, and ensure customer success with their Digi solution.
IoT Solutions Segment
SmartSense by Digi® - Our SmartSense by Digi® is an end-to-end, cost-effective system that uses sensors, gateways and cloud based applications to enable customers in food service (e.g. groceries,super markets, schools and restaurants), healthcare (primarily pharmacies)pharmacies and hospitals) and transportation/logistics to: (i) monitor wirelessly the temperature of food and other perishable or sensitive goods, (ii) monitor facilities or pharmacies by tracking the completion of operating tasks by employees, and (iii) have visibility in the supply chain to product temperature through an end-to-end system for quality control and incident management. Typically, customers receive hardware up-front, including gateways and sensors, and pay a monthlyfor an annual subscription for monitoring sensor data.
Ventus
Ventus is a leader in providing comprehensive MNaaS solutions that simplify the complexity of both wireless and fixed-line WAN connectivity. With comprehensive end-to-end security, our portfolio includes an array of connectivity applications in the banking, healthcare, retail, gaming, hospitality and other sectors. Supporting ATMs, gaming, point-of-sale, kiosks, digital signing and retail applications, Ventus works closely with its customers to customize innovative long-term MNaaS solutions.
ITEM 1A. RISK FACTORS
Multiple risk factors exist which could have a material effect on our operations, results of operations, financial position, liquidity, capital resources and common stock.
Operational Risks
Global Supply Chain and Freight Transportation Disruptions
As we previously disclosed, like many companies, we are experiencing disruptions in our supply chain for a variety of reasons that we believe were initially triggered by the ongoing COVID-19 pandemic and that have now been exacerbated by the ongoing war in Ukraine. Among others these reasons include: labor force disruptions, container ship backlogs, physical container shortages at locations important for the global supply chain, energy disruptions in Europe, China and elsewhere, global increases in inflation and material and component shortages. We also are monitoring policy actions by the Chinese and Russian governments as well as the evolving implementation of economic sanctions against Russia that could cause other disruptions in the supply and production of components and products. Collectively these issues have led to shortfalls in available components we need to make products as well as increased costs to obtain components, to make products and to transport components and products. It has also lengthened the timelines for us to fulfill customer orders. The severity of the disruptions is continuously changing, meaning the impact on our ability to meet demand for particular products in a timely manner has been subject to ebb and flow. Some of these disruptions have been material with respect to certain of our products. We are taking steps to attempt to mitigate the impact of disruptions such as placing inventory demand further out into the future to secure our allocations of components, negotiating and engaging with suppliers to reserve components, encouraging customers to place orders earlier than normal due to longer lead times and attempting (in conjunction with customers) to influence political leaders to assure components needed to make products that are essential to the health and well-being of society are prioritized to our customer’s needs by suppliers. Many of our suppliers are also experiencing supply chain disruptions which in turn disrupt our operations. At present, we are unable to predict neither the duration or severity, nor the impact on our business and financial results of these disruptions, which could be material.
We depend on manufacturing relationships and on limited-source suppliers, and any disruptions in these relationships may cause damage to our customer relationships.
We procure all parts and certain services involved in the production of our products and subcontract most of our product manufacturing to outside firms that specialize in such services. Although most of the components of our products are available from multiple vendors, we have several single-source supplier relationships, either because alternative sources are not available or because the relationship is advantageous to us. As an example, Ventus relies almost exclusively on a manufacturer in China for the production of the hardware it provides to its customers. Further, as discussed elsewhere, a range of factors have created stress on many supply chains globally. This has impacted on our own ability to procure certain inventory and services, in both
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of our business segments. Some of these impacts have been material and it is possible additional material impacts could occur in the future. There can be no assurance that our suppliers will be able to meet our future requirements for products and components in a timely fashion. In addition, the availability of many of the components we need is dependent in part on our ability to provide our suppliers with accurate forecasts of our future requirements. Delays or lost revenue could be caused by other factors beyond our control, including late deliveries by vendors of components, or force majeure events. As an example of force majeure, a fire in November 2014 disrupted the operations at one of our contract manufacturers in Thailand. If we are required to identify alternative suppliers for any of our required components, qualification and pre-production periods could be lengthy and may cause an increase in component costs and delays in providing products to customers. Any extended interruption in the supply of any of the key components or the availability of manufacturing services that currently are obtained from limited sources could disrupt our operations and have a material adverse effect on our customer relationships and profitability.
The long and variable sales cycle for certain of our products and services makes it more difficult for us to predict our operating results and manage our business.
The sale of our products and services may require a significant technical evaluation and commitment of capital and other resources by potential customers and end users, as well as delays frequently associated with end users’ internal procedures to deploy new technologies and to test and accept new technologies. For these and other reasons, the sales cycle associated with certain of our products is typically lengthy and is subject to a number of significant risks, such as end users’ internal purchasing reviews, that are beyond our control. Because of the lengthy sales cycle and the large size of certain customer orders, if orders forecasted for a specific customer are not realized or delayed, our operating results could be materially adversely affected.
Our participation in a services and solutions model, using hardware and cloud-based services, presents execution and competitive risks.
We participate in a services and solutions model that uses both hardware and cloud-based services. Both our SmartSense by Digi and Ventus offerings deploy hardware, software and cloud-based hosting. In other areas of our business we offer hosted services and cloud-based platform, software applications, and supporting products and services. We also employ significant human and financial resources to develop and deploy these offerings. As we work to grow and scale these offerings, these investments have and can adversely impacted our gross margins and profitability and may continue to do so in the future. While we believe we have a strong foundation to compete, it is uncertain whether our strategies will attract the users or generate the revenue required to be successful. Certain customers and potential customers that use these offerings have also been adversely impacted by the COVID-19 pandemic that began in 2020 and the resulting global economic downturn. This could impede our ability to win and retain customers. We have and expect to encounter competition from other solutions providers, some of whom may have more significant resources than us with which to compete. Whether we are successful in this business model depends on a number of factors, including:
our ability to establish the infrastructure to deploy and evolve our solutions effectively and continuously;
the features and functionality of our offerings relative to competing offerings as well as our ability to market effectively;
our ability to engage in successful strategic relationships with third parties such as telecommunications carriers, component makers and systems integrators;
our ability to meet service assurance commitments required by certain contracts;
competing effectively for market share; and
deploying complete end-to-end solutions that meet the needs of the marketplace generally as well as the particular requirements of our customers more effectively and efficiently than competitive solutions.
Our ability to sustain and grow our business depends in large part on the success of our channel partner distributors and resellers.
A substantial portion of our revenue is generated through sales by channel partner distributors and resellers. Further, in recent years we have been taking steps to expand our relationship with certain distributors who have global reach. These expansion efforts may increase the percent of our revenue driven through channel partners or heighten our reliance on certain channel partners to drive sales. To the extent our channel partners are unsuccessful selling our products or if we are unable to obtain and retain a sufficient number of high-quality channel partners, our operating results could be materially and adversely affected. In addition, our channel partners may market, sell and support products and services that are competitive with ours, and may devote more resources to the marketing, sales and support of such products. These channel partners may have incentives to promote our competitors’ products in lieu of our products, particularly for our competitors with larger volumes of orders, more diverse product offerings and longer relationships with our distributors and resellers. It is possible, one or more of our important
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channel partners may stop selling our products completely. Our channel partner sales structure could subject us to lawsuits, potential liability and reputational harm if, for example, any of our channel partners misrepresents the functionality of our products or services to customers, or violates laws or our corporate policies. If we fail to manage our existing or future sales channel partners effectively, our business and operating results could be materially and adversely affected.
Our sales and operations globally face risks related to health epidemics or pandemics that could disrupt our operations and adversely impact our sales and operating results.
Our business operations and financial results could be adversely affected by the effects of a widespread outbreak of contagious disease or other material adverse widespread public health development, such as the outbreak of the COVID-19 respiratory illness caused by a novel coronavirus first identified in Wuhan, Hubei Province, China in 2020. These effects could include the absence of one or more key employees or significant numbers or employees generally, disruptions or restrictions on our ability to maintain operations at one or more of our facilities, disruptions or restrictions to travel that is important to our operations, adverse impacts on our ability to distribute or deliver our products or services as well as temporary disruptions, restrictions or closures of the facilities of our suppliers or customers and their contract manufacturers. Any of the above absences, disruptions or restrictions could impact our sales and operating results negatively. If these absences, disruptions or restrictions are significant and material it is possible our business continuity could be jeopardized. Depending on the location of any such disruption or restriction, there may not be a solution that will be easy to implement in a timely manner or without significant expense. In addition, any significant outbreak of contagious diseases could materially and adversely affect the economies and financial markets of many countries or the entire world, resulting in an economic downturn that could affect demand for our products, likely impact our operating results and restrain our access to capital from lenders or other sources.
Acquisitions could disrupt our business and seriously harm our financial condition.
We will continue to consider acquisitions of businesses, products or technologies. In the event of any future acquisitions, we could issue stock that would dilute our current stockholders’ percentage ownership, incur additional debt, assume liabilities or incur large and immediate write-offs.
Our operation of any acquired business also involves numerous risks, including but not limited to:
problems combining the acquired operations, technologies, or products;
unanticipated costs;
diversion of management’s attention from our core business;
difficulties integrating businesses in different countries and cultures;
effectively implementing internal control over financial reporting;
adverse effects on existing business relationships with suppliers and customers;
risks associated with entering markets in which we have no or limited prior experience; and
potential loss of key employees, particularly those of the acquired business
We cannot assure that we will be able to integrate successfully any businesses, products, technologies, or personnel that we have acquired or that we might acquire in the future. Any such integration failure could disrupt our business and have a material adverse effect on our consolidated financial condition and results of operations. Moreover, from time to time, we may enter into negotiations for a proposed acquisition, but be unable or unwilling to consummate the acquisition under consideration. This could cause significant diversion of management’s attention and out-of-pocket expenses for us. We could also be exposed to litigation as a result of any consummated or unconsummated acquisition.
The businesses of Accelerated, which we acquired in fiscal 2018, Opengear, which we acquired in fiscal 2019, and Ventus, which we acquired in fiscal 2022, are subject to significant customer concentration.
In 2018, we acquired Accelerated. While Accelerated has many customers, its business historically has been highly dependent on its relationship with a single telecommunications carrier customer. Any disruption or difficulties in securing or renewing contractual relationships with this customer, maintaining such relationship on favorable terms or any other disruption in our business with this customer could have an adverse impact on our business, results of operations, financial condition and prospects.
In the first quarter of fiscal 2019, we acquired Opengear. While Opengear has many customers, its business historically has been significantly concentrated on its relationships with a few large customers. Any disruption or difficulties in securing or renewing contractual relationships with any of these customers, maintaining such relationships on favorable terms or any other
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disruption in our business with one or more of these customers could have an adverse impact on our business, results of operations, financial condition and prospects.
In the first quarter of fiscal 2022, we acquired Ventus. While Ventus has many customers, its business historically has been significantly concentrated on its relationships with fewer than twenty customers. Any disruption or difficulties in securing or renewing contractual relationships with any of these customers, maintaining such relationships on favorable terms or any other disruption in our business with one or more of these customers could have an adverse impact on our business, results of operations, financial condition and prospects.
In addition, some larger customers may demand discounts and rebates. As a result, our future revenue opportunities may be limited, and we may face pricing pressures, which in turn could adversely impact our gross margin and our profitability. The loss of, reduction in, or pricing discounts associated with orders from any key customer would significantly reduce our revenue and harm our business. Furthermore, delays in payment and/or extended payment terms from any of our key or larger customers could have a material negative impact on our cash flows and working capital to support our business operations.

SmartSense by Digi remains subject to the risks faced by a business operating in an emerging market.
SmartSense by Digi primarily was formed through acquisitions of four businesses, the last of which was completed in October 2017, and is operated in an emerging market where technology based solutions to monitor the condition of perishable goods as well as the competition of employee tasks have not been used historically. The operation of SmartSense by Digi will be subject to significant additional risks that are not necessarily related to our legacy products and services.
Additional risks that relate to SmartSense by Digi, include, but are not limited to:
SmartSense by Digi offerings are deployed in part to help assure perishable goods are safely preserved. This presents a potential risk of loss in the event of a malfunction or failure of our offerings.
SmartSense by Digi has a limited history with us in a marketplace that is nascent in its development and has numerous competitors. We cannot provide assurances we will be successful in operating and continuing to grow this business.
Our ability to succeed with the SmartSense by Digi offerings will depend in large part on our ability to provide customers with hardware and software products that are easy to deploy and offer features and functionality that address the needs of particular businesses. The customer desire for ease of deployment has been heightened by the COVID-19 pandemic that commenced during 2020. We may face challenges and delays in the development of this business as the marketplace for products and services evolves to meet the needs and desires of customers.
In light of these risks and uncertainties, we may not be able to establish or maintain the market share of SmartSense by Digi, integrate it successfully into our other operations or take full advantage of businesses we have acquired or may acquire in the future. There can be no assurance that we will recover our investments in SmartSense by Digi or that we will realize significant and consistent profits from this business. Also, there can be no assurance that diverting our management’s attention to this business will not have a material adverse effect on our other existing businesses, any of which may have a material adverse effect on our results of operations, financial condition and prospects.
Risks Relating to Our Foreign Operations
Our use of suppliers in other parts of the world involves risks that could negatively impact us.
We purchase a number of components from suppliers in other parts of the world. Product delivery times may be extended due to the distances involved, requiring more lead time in ordering. In addition, ocean freight delays may occur as a result of labor problems, weather delays, expediting orders for third parties or customs issues. Any extended delay in receipt of the component parts could eliminate anticipated cost savings and have a material adverse effect on our customer relationships and profitability. Governments continue to impose tariffs on various products and components which may impact the pricing of certain components and inventories and could have a material adverse effect on our competitive standing in the marketplace and our financial results. Potential power outages, most notably in recent times in Asia and Europe could also have a material adverse effect ability to obtain components for our products from our foreign suppliers. Additional challenges could occur if these suppliers allocate materials and components to other customers. The Chinese government in recent years has implemented policies that adversely have impacted various industries in that nation and it is possible they may take actions in the future that are adverse to suppliers who we rely upon. Finally, sanctions against and actions of the Russian government resulting from the war in Ukraine may be adverse to suppliers who we rely upon.
We face risks associated with our international operations that could impair our ability to grow our revenue abroad as well as our overall financial condition.
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Our future growth may be dependent in part upon our ability to increase sales in international markets. These sales are subject to a variety of risks, including fluctuations in currency exchange rates, tariffs, import restrictions and other trade barriers, unexpected changes in regulatory requirements, longer accounts receivable payment cycles, potentially adverse tax consequences, and export license requirements. In addition, we are subject to the risks inherent in conducting business internationally, including political and economic instability and unexpected changes in diplomatic and trade relationships. In many markets where we operate business and cultural norms are different than those in the United States and practices that may violate laws and regulations applicable to us like the Foreign Corrupt Practices Act ("FCPA") and the UK Anti-Bribery Act ("UKBA") are more commonplace. Although we have implemented policies and procedures with the intention of ensuring compliance with these laws and regulations, our employees, contractors and agents, as well as channel partners involved in our international sales, may take actions in violation of our policies. Many of our vendors and strategic business allies also have international operations and are subject to the risks described above. Even if we are able to successfully manage the risks of international operations, our business may be adversely affected if one or more of our business partners are not able to successfully manage these risks. There can be no assurance that one or more of these factors will not have a material adverse effect on our business strategy and financial condition.
Our failure to comply effectively with regulatory laws pertaining to our foreign operations could have a material adverse effect on our revenue and profitability.
We are required to comply with U.S. government export regulations in the sale of our products to foreign customers, including requirements to properly classify and screen our products against a denied parties list prior to shipment. We are also required to comply with the provisions of the FCPA and all other anti-corruption laws, such as UKBA, of all other countries in which we do business, directly or indirectly, including compliance with the anti-bribery prohibitions and the accounting and recordkeeping requirements of this law. Violations of the FCPA or other similar laws could trigger sanctions, including ineligibility for U.S. government insurance and financing, as well as large fines. Failure to comply with the aforementioned regulations could also deter us from selling our products in international jurisdictions, which could have a material adverse effect on our revenue and profitability.
Competitive and Reputational Risks
We face intense competition from established companies that may have significant advantages over us and our products.
The market for our products is intensely competitive. Certain of our competitors and potential competitors have or may develop greater financial, technological, manufacturing, marketing and personnel resources than us either generally or relative to the product sets they sell in competition to us. Further, there are numerous companies competing with us in various segments of the market for our products, and their products may have advantages over our products in areas such as conformity to existing and emerging industry standards, interoperability with other products, management and security capabilities, performance, price, ease of use, scalability, reliability, flexibility, product features and technical support.
Our current and potential competitors have or may develop one or more of the following significant advantages over us in the product areas where they compete with us:
tighter focus on an individual product or product category;
greater financial, technical and marketing resources;
barriers to transition to our products;
higher brand recognition across larger geographic regions;
more comprehensive product features and functionality;
longer-standing cooperative relationships with OEM and end-user customers;
superior customer service capacity and quality;
longer operating history; and
larger customer base.
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We cannot provide assurance that we will be able to compete successfully with our current and potential competitors. Such competitors may be able to more quickly develop or adapt to new or emerging technologies and changes in customer requirements or devote greater resources to the development, promotion and sale of their products. Additionally, it is probable that new competitors or new alliances among existing competitors could emerge and rapidly acquire significant market share.
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Our dependence on new product development and the rapid technological change that characterizes our industry make us susceptible to loss of market share resulting from competitors’ product introductions and enhancements, service capabilities and similar risks.
Our industry is characterized by rapidly changing technologies, evolving industry standards, frequent new product introductions, short product life cycles in certain instances and rapidly changing customer requirements. The introduction of products and enhancements embodying new technologies that can disrupt one or more markets in which we compete and the emergence of new industry standards or regulations impacting our industry can render existing products obsolete or unmarketable.
Our future success will depend on our ability to enhance our existing products, to introduce new products to meet changing customer requirements and emerging technologies, and to demonstrate the performance advantages and cost-effectiveness of our products over competing products. Failure by us to modify our products to support new alternative technologies or failure to achieve widespread customer acceptance of such modified products could cause us to lose market share and cause our revenue to decline. Further, if our competitors offer better service capabilities associated with the implementation and use of their products, our business could be impacted negatively.
We may experience delays in developing and marketing product enhancements or new products that respond to technological change, evolving industry standards or regulations and changing customer requirements. There can be no assurance that we will not experience difficulties that could delay or prevent the successful development, introduction, and marketing of these products or product enhancements, or that our new products and product enhancements will meet the requirements of the marketplace adequately and achieve any significant or sustainable degree of market acceptance in existing or additional markets. In addition, the future introductions or announcements of products by us or one of our competitors embodying new technologies or changes in industry standards or regulations or customer requirements could render our then-existing products obsolete or unmarketable. This risk may become more pronounced as new competitors emerge in markets where we sell our products, especially if these competitors have more resources than us to develop and market new products and technologies and provide related services. There can be no assurance that the introduction or announcement of new product offerings by us or one or more of our competitors will not cause customers to defer their purchase of our existing products, which could cause our revenue to decline.
Our failure to compete successfully in our highly competitive market could result in reduced prices and loss of market share.
The market in which we operate is characterized by rapid technological advances and evolving industry standards. The market can be affected significantly by new product introductions and marketing activities of industry participants. In addition, the amount of competition we face in the marketplace may change and grow as the market for our industry grows and new entrants enter the marketplace. Present and future competitors may be able to identify new markets and develop products more quickly, which are superior to those developed by us. Such competitors may adapt new technologies faster, devote greater resources to research and development, promote products more aggressively and price products more competitively than us. Competition may also intensify, or we may no longer be able to compete effectively in the markets in which we compete.
Operational Risks
The long and variable sales cycle for certain of our products and services makes it more difficult for us to predict our operating results and manage our business.
The sale of our products and services can involve a significant technical evaluation and commitment of capital and other resources by potential customers and end users, as well as delays frequently associated with end users’ internal procedures to deploy new technologies and to test and accept new technologies. For these and other reasons, the sales cycle associated with certain of our products is typically lengthy and is subject to a number of significant risks, such as end users’ internal purchasing reviews, that are beyond our control. Because of the lengthy sales cycle and the large size of certain customer orders, if orders forecasted for a specific customer are not realized or delayed, our operating results could be materially adversely affected.

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We depend on manufacturing relationships and on limited-source suppliers, and any disruptions in these relationships may cause damage to our customer relationships.
We procure all parts and certain services involved in the production of our products and subcontract most of our product manufacturing to outside firms that specialize in such services. Although most of the components of our products are available from multiple vendors, we have several single-source supplier relationships, either because alternative sources are not available or because the relationship is advantageous to us. Further, the COVID-19 pandemic has created stress on many supply chains globally. This has had some impact on our own ability to procure certain inventory and services, most notably in our IoT Solutions segment. While none of these impacts related to the pandemic have been material to date, it is possible they may be in the future. There can be no assurance that our suppliers will be able to meet our future requirements for products and components in a timely fashion. In addition, the availability of many of these components to us is dependent in part on our ability to provide our suppliers with accurate forecasts of our future requirements. Delays or lost revenue could be caused by other factors beyond our control, including late deliveries by vendors of components, or force majeure events such as the ongoing pandemic. As an example of force majeure, a fire in November 2014 disrupted the operations at one of our contract manufacturers in Thailand. If we are required to identify alternative suppliers for any of our required components, qualification and pre-production periods could be lengthy and may cause an increase in component costs and delays in providing products to customers. Any extended interruption in the supply of any of the key components currently obtained from limited sources could disrupt our operations and have a material adverse effect on our customer relationships and profitability.
Our participation in a services and solutions model, using hardware and cloud-based services, presents execution and competitive risks.
We participate in a services and solutions model that uses both hardware and cloud-based services. Our SmartSense by Digi® offerings deploy hardware, software and cloud-based hosting. In other areas of our business we offer our own internally developed hosted services and cloud-based platform, software applications, and supporting products and services. We also employ significant human and financial resources to develop and deploy these offerings. As we work to grow and scale these offerings, these investments have and can adversely impacted our gross margins and profitability and may continue to do so in the future. While we believe we have a strong foundation to compete, it is uncertain whether our strategies will attract the users or generate the revenue required to be successful. Certain customers and potential customers in this segment have also been adversely impacted by the COVID-19 pandemic which started during calendar year 2020 and the resulting global economic downturn which could impede our ability to win and retain customers. We have and expect to encounter competition from other solutions providers, some of whom may have more significant resources than us with which to compete. Whether we are successful in this business model depends on a number of factors, including:
our ability to put in place the infrastructure to deploy and evolve our solutions effectively and continuously;
the features and functionality of our offerings relative to competing offerings as well as our ability to market effectively;
our ability to engage in successful strategic relationships with third parties such as telecommunications carriers, component makers and systems integrators;
competing effectively for market share; and
deploying complete end-to-end solutions that meet the needs of the marketplace generally as well as the particular requirements of our customers more effectively and efficiently than competitive solutions.
Our ability to sustain and grow our business depends in large part on the success of our channel partner distributors and resellers.
A substantial part of our revenue is generated through sales by channel partner distributors and resellers. Further, in recent years we have been taking steps to expand our relationship with certain distributors who have global reach. This effort may increase the percent of our revenue driven through channel partners or heighten our reliance on certain channel partners to drive sales. To the extent our channel partners are unsuccessful selling our products or if we are unable to obtain and retain a sufficient number of high-quality channel partners, our operating results could be materially and adversely affected. In addition, our channel partners may market, sell and support products and services that are competitive with ours, and may devote more resources to the marketing, sales and support of such products. These channel partners may have incentives to promote our competitors’ products in lieu of our products, particularly for our competitors with larger volumes of orders, more diverse product offerings and longer relationships with our distributors and resellers. It is possible, one or more of our important channel partners may stop selling our products completely. Our channel partner sales structure could subject us to lawsuits, potential liability and reputational harm if, for example, any of our channel partners misrepresents the functionality of
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our products or services to customers, or violates laws or our corporate policies. If we fail to manage our existing or future sales channel partners effectively, our business and operating results could be materially and adversely affected.
Our sales and operations globally face risks related to health epidemics or pandemics that could disrupt our operations and adversely impact our sales and operating results.
Our business operations and financial results could be adversely affected by the effects of a widespread outbreak of contagious disease or other material adverse widespread public health development, such as the recent outbreak of the COVID-19 respiratory illness caused by a novel coronavirus first identified in Wuhan, Hubei Province, China. These effects could include the absence of one or more key employees or significant numbers or employees generally, disruptions or restrictions on our ability to maintain operations at one or more of our facilities, disruptions or restrictions to travel that is important to our operations, adverse impacts on our ability to distribute or deliver our products or services as well as temporary disruptions, restrictions or closures of the facilities of our suppliers or customers and their contract manufacturers. Any of the above absences, disruptions or restrictions could impact our sales and operating results negatively. If these absences, disruptions or restrictions are significant and material it is possible our business continuity could be jeopardized. Depending on the location of any such disruption or restriction, there may not be a solution that will be easy to implement in a timely manner or without significant expense. In addition, any significant outbreak of contagious diseases could materially and adversely affect the economies and financial markets of many countries or the entire world, resulting in an economic downturn that could affect demand for our products, likely impact our operating results and restrain our access to capital from lenders or other sources.
Acquisitions could disrupt our business and seriously harm our financial condition.
We will continue to consider acquisitions of businesses, products or technologies. In the event of any future acquisitions, we could issue stock that would dilute our current stockholders’ percentage ownership, incur additional debt, assume liabilities or incur large and immediate write-offs.
Our operation of any acquired business also involves numerous risks, including but not limited to:
problems combining the acquired operations, technologies, or products;
unanticipated costs;
diversion of management’s attention from our core business;
difficulties integrating businesses in different countries and cultures;
effectively implementing internal controls over financial reporting;
adverse effects on existing business relationships with suppliers and customers;
risks associated with entering markets in which we have no or limited prior experience; and
potential loss of key employees, particularly those of the acquired business
We cannot assure that we will be able to successfully integrate any businesses, products, technologies, or personnel that we have acquired or that we might acquire in the future. Any such integration failure could disrupt our business and have a material adverse effect on our consolidated financial condition and results of operations. Moreover, from time to time, we may enter into negotiations for a proposed acquisition, but be unable or unwilling to consummate the acquisition under consideration. This could cause significant diversion of management’s attention and out-of-pocket expenses for us. We could also be exposed to litigation as a result of any consummated or unconsummated acquisition.
The business of Accelerated, which we acquired in fiscal 2018, is subject to significant customer concentration.
In the second quarter of fiscal 2018, we acquired Accelerated.  While Accelerated has many customers, its business historically has been highly dependent on its relationship with a single telecommunications carrier customer.  Any disruption or difficulties in securing or renewing contractual relationships with this customer, maintaining such relationship on favorable terms or any other disruption in our business with this customer could have an adverse impact on our business, results of operations, financial condition and prospects.
SmartSense by Digi® remains subject to the risks faced by a business operating in an emerging market.
SmartSense by Digi® primarily was formed through acquisitions of four businesses and is operated in an emerging market where technology based solutions to monitor the condition of perishable goods as well as the competition of employee tasks
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have not been used historically. The operation of SmartSense by Digi® will be subject to significant additional risks that are not necessarily related to our legacy products and services.
Additional risks that relate to SmartSense by Digi®, include, but are not limited to:
We have not traditionally sold products or services to restaurants, pharmacies, hospitals and other similar businesses, which are a focus for SmartSense by Digi®.
SmartSense by Digi® offerings are deployed in part to help assure perishable goods are safely preserved. This presents a potential risk of loss in the event of a malfunction or failure of our offerings.
SmartSense by Digi® has a limited history with us in a marketplace that is nascent in its development and has numerous competitors. We cannot provide assurances we will be successful in operating and continuing to grow this business.
Our ability to succeed with the SmartSense by Digi® offerings will depend in large part on our ability to provide customers with hardware and software products that are easy to deploy and offer features and functionality that address the needs of particular businesses. This need for ease of deployment has only been heightened by the COVID-19 pandemic that commenced during 2020. We may face challenges and delays in the development of this business as the marketplace for products and services evolves to meet the needs and desires of customers.
In light of these risks and uncertainties, we may not be able to establish or maintain the market share of SmartSense by Digi®, integrate it successfully into our other operations or take full advantage of businesses we have acquired or may acquire in the future. There can be no assurance that we will recover our investments in SmartSense by Digi® or that we will realize significant and consistent profits from this business. Also, there can be no assurance that diverting our management’s attention to this business will not have a material adverse effect on our other existing businesses, any of which may have a material adverse effect on our results of operations, financial condition and prospects.
Strategic Risks
We intend to continue to devote significant resources to our research and development, which, if not successful, could cause a decline in our revenue and harm our business.
We intend to continue to devote significant resources to research and development in the coming years to enhance our existing product offerings and develop additional product offerings. For fiscal 2020, 2019,2022, 2021, and 2018,2020, respectively, our research and development expenses were 15.7%14.2%, 14.7%15.1% and 14.6%15.7% of our revenue. If we are unable to enhance existing products and develop new products, applications and services as a result of our research and development efforts, if we encounter delays in deploying these enhanced or new products, applications and services, or if the products, applications and services we enhance or develop are not successful, our business could be harmed. Even if we enhance existing products and develop new products, applications and services that are accepted by our target markets, the net revenue from these products, applications and services may not be sufficient to justify our investment in research and development.
Many of our products, applications and services have been developed through a combination of internally developed technologies and acquired technologies. Our ability to continue to develop products, applications and services could be partially dependent on finding and acquiring new technologies in the marketplace. Even if we identify new technologies that we believe would be complementary to our internally developed technologies, we may not be successful in obtaining those technologies or integrating them effectively with our existing technologies.
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Our ability to grow our business is dependent in part on strategic relationships we develop and maintain with third parties as well as our ability to integrate and assure use of our products and services in coordination with the products and services of certain strategic partners in a commercially acceptable manner.
We believe that our ability to increase our sales depends in part on maintaining and strengthening relationships with parties such as telecommunications carriers, systems integrators, enterprise application providers, component providers and other strategic technology companies. Once a relationship is established, we likely will dedicate significant time and resources to it in an effort to advance our business interests and there is no assurance any strategic relationship will generate enough revenue to offset the significant resources we use to advance the relationship. Parties with whom we establish strategic relationships also work with companies that compete with us. We have limited, if any, control as to whether these parties devote adequate resources to promoting, selling, and implementing our products. Further, new or emerging technologies, technological trends or changes in customer requirements may result in certain companies with whom we maintain strategic relationships de-emphasizing their dealings with us or becoming potential competitors in the future. We also have limited, if any, control as to other business activities of these parties and we could experience reputational harm because of our association with such parties
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if they fail to execute on business initiatives, are accused of breaking the law or otherwise suffer reputational harm for other reasons. All of these factors could materially and adversely impact our business and results of operations.
In some cases, we expect the establishment of a strategic relationship with a third party to result in integrations of our products or services with those of other parties. Identifying appropriate parties for these relationships as well as negotiating and documenting business agreements with them requires significant time and resources. We expect these agreements typically to be non-exclusive and not to prohibit the other party from working with our competitors or offering competing services. Once the relationship is established, we may encounter difficulties in combining our products and services in a commercially acceptable manner. We expect this dynamic, where our ability to generate sales is dependent on our products and services interacting with those sold by third parties, may become more common in the future. There can be no guarantee in any particular instance that we will be successful in making our products interact with those of other parties in a commercially acceptable manner and, even if we do, we cannot guarantee that the resulting products and services will be effectively marketed or sold via the relationship.
Our failure to anticipate or manage product transitions effectively could have a material adverse effect on our revenue and profitability.
From time to time, we or our competitors may announce new or enhanced products that may replace or shorten the life cycles of our existing products. Announcements of currently planned or other new or enhanced products may cause customers to defer or stop purchasing our products until these products become available. Furthermore, the introduction of new or enhanced products requires us to manage the transition from older product inventories and ensure that adequate supplies of new or enhanced products can be delivered to meet customer demand. Our failure to anticipate the revenue declines associated with older products or manage transitions from older products effectively could result in inventory obsolescence and also have a material adverse effect on our revenue and profitability.
We are dependent on third parties to manufacture our products which could have adverse impacts on our business if such manufacturers encounter operating restraints or if we do not properly forecast customer demand.
We are reliant on third parties to manufacture our products.  Among other potential impacts on our businessproducts in countries such as China, Mexico and operations, this restructuring has lengthenedThailand. The ability of these manufacturers to provide us with the lead times on which we can produce manytimely provision of finished products that are availableis subject to meet customer demands.  Lead times also could be impacteda number of disruptions beyond their control such as, among others: the availability of components from suppliers, labor shortages such as those caused by the ongoing COVID-19 pandemic, which has disrupted many supply chains globally.energy shortages such as those from time to time encountered in China, changes in government regulations or other factors. If we do not properly forecast customer demands for products these lengthenedany lengthening in lead times or disruptions in service could result in lost revenues and adversely impact our business, results of operation, financial condition and prospects.
The loss of key personnel could prevent us from executing our business strategy.
Our business and prospects depend to a significant degree upon the continuing contributions of our executive officers and key technical and other personnel. Competition for such personnel is intense, and in the current environment of large numbers of workers leaving their current employment for new opportunities, there can be no assurance that we will be successful in attracting and retaining qualified personnel. Failure to attract and retain key personnel could result in our failure to execute our business strategy.
Risks Related to Economic and Market Conditions
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Our consolidated operating results and financial condition may be adversely impacted by worldwide economic conditions and credit tightening.
If worldwide economic conditions experience a significant downturn, these conditions may make it difficult or impossible for our customers and suppliers to accurately forecast and plan future business activities, which may cause them to slow or suspend spending on products and services. Our customers may find it difficult to gain sufficient credit in a timely manner, which could result in an impairment of their ability to place orders with us or to make timely payments to us for previous purchases. If this occurs, our revenue may be reduced, thereby having a negative impact on our results of operations. In addition, we may be forced to increase our allowance for doubtful accountscredit losses and our days sales outstanding may increase, which would have a negative impact on our cash position, liquidity and financial condition. To the extent we incur debt, we may be unable to adhere to financial covenants or to service the debt. We cannot predict either the timing or duration of an economic downturn in the economy, should one occur. Any downturn could have a material adverse impact on our business, results of operations, financial condition and prospects.
Our gross margins may be subject to decline.
Our gross margins may be subject to declines which could decrease our overall profitability and impact our financial performance adversely. Some of the hardware products we sell are approaching the end of their product life cycles. These
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mature hardware products have sold historically at higher gross margins than our other product and service offerings. We expect this general trend of declining sales for many of our mature products to continue and the pace of the decline may accelerate. In addition, rising prices for goods and services due to inflation along with ongoing cost pressures in our industry create downward pressure on the prices at which we and other manufacturers can sell hardware products. We have indicated that we would be willing to realize lower levels of gross margins from customers in return for long-term, binding purchase commitments. If this strategy were successful, it could apply downward pressure on our gross margins. While part of our longer term strategy is to sell software applications and IoT solutions such as SmartSense by Digi®, and Ventus offerings, which may provide recurring revenues at relatively high gross margins, these types of offerings are still at early stages of adoption by customers and their sales growth is not necessarily predictable or assured. As such, our gross margins may be subject to decline unless we can implement cost reduction initiatives effectively to offset the impact of these factors.
Our revenue may be subject to fluctuations based on the level of significant large project-based purchases.
No single customer has represented more than 10% of our revenue in any of the last three fiscal years. However, many of our customers make significant one-time hardware purchases for large projects that are not repeated. As a result, our revenue may be subject to significant fluctuations based on whether we are able to close significant project based sales opportunities. In addition, in our SmartSense by Digi® business and Ventus businesses certain customers have outsized deployments relative to other customers. It is possible we will see revenue fluctuations in this business based upon the scale of new deployments in different financial periods. Our failure to complete one or a series of significant sales opportunities in a particular fiscal period could have a material adverse effect on our revenue for that period.
Some of our products are sold into mature markets, which could limit our ability to continue to generate revenue from these products.
Some of our hardware products are sold into mature markets that are characterized by a trend of declining demand. We have made targeted investments to provide enhanced and new products into these mature markets and believe this may mitigate declining demand. However, over the longer term, the overall market for these hardware products is expected to decrease due to the adoption of new technologies. As such, we expect that our revenue from these products will continue to decline over time. As a result, our future prospects depend in part on our ability to acquire or develop and successfully market additional products that address growth markets.
Unanticipated changes in our tax rates could affect our future results.
Our future effective tax rates could be favorably or unfavorably affected by unanticipated changes in the mix of earnings in countries with differing statutory tax rates, changes in the valuation of our deferred tax assets and liabilities, or by changes in tax laws or our interpretation of such laws. In addition, we may be subject to the examination of our income tax returns by the Internal Revenue Service and other U.S. and international tax authorities. We regularly assess the potential outcomes resulting from these examinations to determine the adequacy of our provision for income taxes. There can be no assurance that the outcomes from these examinations will not have an adverse effect on our consolidated operating results and financial condition.
We may have additional tax liabilities.
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We are subject to income taxes in the United States and many foreign jurisdictions. Significant judgment is required in determining our worldwide provision for income taxes, including our reserves for uncertain tax positions. In the ordinary course of business, there are many transactions and calculations where the ultimate tax determination is uncertain. We regularly are under audit by tax authorities. Although we believe our tax estimates are reasonable, the final determination of tax audits could be materially different from our historical income tax provisions and accruals. The results of an audit could have a material effect on our consolidated financial position, results of operations, or cash flows in the period or periods for which that determination is made.

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Credit and Liquidity Risks
Failure to comply with the covenants under our credit facility may have a material adverse effect on our ability to access additional capital and/or create an event of default.
InOn December 2019, we22, 2021, Digi entered into a third amended and restated credit agreement, which amended and restated the second amended and restated credit agreement entered into on November 1, 2021, consisting of a $350 million term loan B secured loan (the “Credit Agreement”"Term Loan") and a $35 million revolving credit facility (the "Revolving Credit Facility", and together with BMO, as administrative agent and collateral agent, BMO Capital Markets Corp., as joint lead arranger and sole book runner, Silicon Valley Bank, as joint lead arranger, and other lenders from time to time party thereto (collectively, the “Lenders”Term Loan, the "Loan"), which provides us with. This Loan replaced our syndicated senior secured credit facilities totaling $150agreement with BMO that was entered into on March 15, 2021 and replaced the remaining balances of our term loan and revolver. The $35 million consisting of (i) the Term Loan and (ii) the Revolving Loan. The Revolving Loanrevolving credit facility, which presently is undrawn, includes a $10 million letter of credit loansubfacility and $10 million swingline loan, the outstanding amounts of which decrease the
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available commitment. Loanssubfacility. Amounts under the Term Loan will beare being repaid in quarterly installments on the last day of each fiscal quarter, with an annual amortization rate of 5% inof the first two years, 7.5% inoriginal aggregate principal amount of the next two years and 10% in the final year.term loans, commencing on June 30, 2022. The remaining outstanding balance willunder the Term Loan is due to be repaid in full after fiveseven years.
If we are unable to generate sufficient cash flow or otherwise obtain funds necessary to make required payments on the Credit Facility,Loan, we will be in default. We are also required to comply with several financial covenants under the Credit Agreement. Our ability to comply with such financial covenants may be affected by events beyond our control, which could result in a default under the Credit Agreement; such default may have a material adverse effect on our business, financial condition, operating results or cash flows.
The Term Loan contains some affirmative covenants and the Revolving Credit Agreement alsoFacility contains other customary affirmative and negative covenants, including covenants that restrict the ability of Digi and its subsidiaries to incur additional indebtedness, dispose of significant assets, make certain investments, including any acquisitions other than permitted acquisitions, make certain payments, enter into sale and leaseback transactions, grant liens on its assets or rate management transactions, subject to certain limitations. These restrictions could adversely affect our business.
Foreign currency exchange rates may adversely affect our operating results.
We are exposed to a variety of market risks, including the effects of changes in foreign currency exchange rates on transactions that are denominated in foreign currencies. Because our financial statements are denominated in U.S. Dollars and some of our revenue is denominated in a currency other than U.S. Dollars, such as Euros, British Pounds, Yen and Canadian Dollars, our revenues and earnings may be adversely impacted if the U.S. dollar strengthens significantly against these foreign currencies.
Negative conditions in the global credit markets may impair a portion of our investment portfolio.
Our investment portfolio may consist of certificates of deposit, commercial paper, money market funds, corporate bonds and government municipal bonds. These marketable securities are classified as available-for-sale and are carried at fair market value. Some of our investments could experience reduced liquidity and could result in an impairment charge should the impairment be considered as other-than-temporary. This loss would be recorded in our Consolidated Statementsconsolidated statements of Operations,operations, which could materially adversely impact our consolidated results of operations and financial condition.
Technology and Cybersecurity Risks
We are subject to various cybersecurity risks, which are particularly acute in cloud-based technologies that we and other third parties operate that form a part of our solutions. These risks may increase our costs and could damage our brand and reputation.
As we continue to direct a substantial portion of our sales and development efforts toward broader based solutions, such as SmartSense by Digi,® and the Digi Remote Manager®, and Ventus offerings, we expect to store, convey and potentially process significant amounts of data produced by devices. Further many of our business applications now exist within cloud platforms that are managed by third parties, which also adds risk from breach of third parties.
This data may include confidential or proprietary information, intellectual property or personally identifiable information of our customers or other third parties with whom they do business. It is important for us to maintain solutions and related infrastructure that are perceived by our customers and other parties with whom we do business as providing reasonable levels of reliability and security. Despite available security measures and other precautions, the infrastructure and transmission methods used by our products and services may be vulnerable to interception, attack or other disruptive problems. Continued high-profile data breaches at other companies evidence an external environment that is becoming increasingly hostile to information security. Improper disclosure of data or a perception that our data security is insufficient could harm our reputation, give rise to legal proceedings or subject our company to liability under laws that protect data, which may evolve and expand in scope over time. Any of these factors could result in increased costs and loss of revenue for us.
If a cyberattack or other security incident were to allow unauthorized access to or modification of our customers’ data or our own data, whether due to a failure with our systems or related systems operated by third parties, we could suffer damage to our brand and reputation.
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The costs we would incur to address and fix these incidents could significantly increase our expenses. These types of security incidents could also lead to lawsuits, regulatory investigations and increased legal liability, including in some cases contractual costs related to customer notification and fraud monitoring. Further, as the regulatory focus on privacy and data security issues continues to increase and worldwide laws and regulations concerning the protection of information become more complex, the potential risks and costs of compliance to our business are expected to intensify.
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Our products operate with and are dependent on products and components across a broad ecosystem. If there is a security vulnerability in one of these components, and if there is a security exploit targeting it, we could face increased costs, reduced revenue, liability claims or damage to our reputation or competitive position.
Risks Related to Our Intellectual Property
Our ability to compete could be jeopardized if we are unable to protect our intellectual property rights.
Our ability to compete depends in part on our proprietary rights and technology. Our proprietary rights and technology are protected by a combination of copyrights, patents, trade secrets and trademarks. We enter into confidentiality agreements with our employees, and sometimes with our customers, potential customers and other third parties, and limit access to the distribution of our proprietary information. There can be no assurance that the steps taken by us in this regard will be adequate to prevent the misappropriation of our technology. Our pending patent applications may be denied and any patents, once issued, may be circumvented by our competitors. Furthermore, there can be no assurance that others will not develop technologies that are superior to our technologies. Despite our efforts to protect our proprietary rights, unauthorized parties may attempt to copy aspects of our products or to obtain and use information that we regard as proprietary. In addition, the laws of some foreign countries do not protect our proprietary rights as fully as do the laws of the United States. There can be no assurance that our means of protecting our proprietary rights in the United States or abroad will be adequate or that competing companies will not independently develop similar technologies. Our failure to adequately protect our proprietary rights could have a material adverse effect on our competitive position and our business.
From time to time, we are subject to claims and litigation regarding intellectual property rights or other claims, which could seriously harm us and require us to incur significant costs.
The communications technology industry is characterized by frequent litigation regarding patent and other intellectual property rights. From time to time, we receive notification of a third-party claim that our products infringe intellectual property rights owned by others. Any litigation to determine the validity of third-party infringement claims, whether or not determined in our favor or settled by us, may be costly and divert the efforts and attention of our management and technical personnel from productive tasks. This could have a material adverse effect on our ability to operate our business and service the needs of our customers. There can be no assurance that any infringement claims by third parties, regardless if they have merit, will not materially adversely affect our business, operating results, financial condition or prospects. In the event of an adverse ruling in any such matter, we may be required to pay substantial damages, cease the manufacture, use and sale of infringing products, discontinue the use of certain processes or be required to obtain a license under the intellectual property rights of the third party claiming infringement. There can be no assurance that a license would be available on reasonable terms or at all. Any limitations on our ability to market our products, or delays and costs associated with redesigning our products or payments of license fees to third parties, or any failure by us to develop or license a substitute technology on commercially reasonable terms could have a material adverse effect on our business, operating results and financial condition.
Government and Political Risks
Our inability to obtain the appropriate telecommunications carrier certifications or approvals from governmental regulatory bodies could impede our ability to grow revenue in our wireless products.
The sale of our wireless products in certain geographical markets is sometimes dependent on the ability to gain telecommunications carrier certifications and/or approvals by certain governmental bodies. Failure to obtain these approvals, or delays in receiving the approvals, could impact our ability to enter our targeted markets or to compete effectively or at all in these markets and could have an adverse impact on our business and prospects.
Our failure to comply effectively with the requirements of applicable environmental legislation and regulation could have a material adverse effect on our revenue and profitability.
Production and marketing of products in certain states and countries may subject us to environmental and other regulations. In addition, certain states and countries may pass new regulations requiring our products to meet certain requirements to use environmentally friendly components. The European Union has issued two directives relating to chemical substances in
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electronic products. The Waste Electrical and Electronic Equipment Directive ("WEEE") makes producers of certain electrical and electronic equipment financially responsible for collection, reuse, recycling, treatment and disposal of equipment placed in the European Union market. The Restrictions of Hazardous Substances Directive ("RoHS") bans the use of certain hazardous materials in electric and electrical equipment which are put on the market in the European Union. In the future, various countries including the United States may adopt further environmental compliance programs. If we fail to comply with these
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regulations, we may not be able to sell our products in jurisdictions where these regulations apply, which could have a material adverse effect on our revenue and profitability.
Risks Relating to Our Foreign Operations
Our use of suppliers in other parts of the world involves risks that could negatively impact us.
We purchase a number of components from suppliers in other parts of the world. Product delivery times may be extended due to the distances involved, requiring more lead time in ordering. In addition, ocean freight delays may occur as a result of labor problems, weather delays, expediting orders for third parties or customs issues. Any extended delay in receipt of the component parts could eliminate anticipated cost savings and have a material adverse effect on our customer relationships and profitability. More recently, governments have announced the imposition of tariffs on various products and components which may impact the pricing of certain components and inventories and could have a material adverse effect on our competitive standing in the marketplace and our financial results.
We face risks associated with our international operations that could impair our ability to grow our revenue abroad as well as our overall financial condition.
Our future growth may be dependent in part upon our ability to increase sales in international markets. These sales are subject to a variety of risks, including fluctuations in currency exchange rates, tariffs, import restrictions and other trade barriers, unexpected changes in regulatory requirements, longer accounts receivable payment cycles, potentially adverse tax consequences, and export license requirements. In addition, we are subject to the risks inherent in conducting business internationally, including political and economic instability and unexpected changes in diplomatic and trade relationships. In many markets where we operate business and cultural norms are different than those in the United States and practices that may violate laws and regulations applicable to us like the Foreign Corrupt Practices Act ("FCPA") and the UK Anti-Bribery Act ("UKBA") are more commonplace. Although we have implemented policies and procedures with the intention of ensuring compliance with these laws and regulations, our employees, contractors and agents, as well as channel partners involved in our international sales, may take actions in violation of our policies. Many of our vendors and strategic business allies also have international operations and are subject to the risks described above. Even if we are able to successfully manage the risks of international operations, our business may be adversely affected if one or more of our business partners are not able to successfully manage these risks.There can be no assurance that one or more of these factors will not have a material adverse effect on our business strategy and financial condition.
Our failure to comply effectively with regulatory laws pertaining to our foreign operations could have a material adverse effect on our revenue and profitability.
We are required to comply with U.S. government export regulations in the sale of our products to foreign customers, including requirements to properly classify and screen our products against a denied parties list prior to shipment. We are also required to comply with the provisions of the FCPA and all other anti-corruption laws, such as UKBA, of all other countries in which we do business, directly or indirectly, including compliance with the anti-bribery prohibitions and the accounting and recordkeeping requirements of this law. Violations of the FCPA or other similar laws could trigger sanctions, including ineligibility for U.S. government insurance and financing, as well as large fines. Failure to comply with the aforementioned regulations could also deter us from selling our products in international jurisdictions, which could have a material adverse effect on our revenue and profitability.
Risks Related to Our Common Stock
Unsolicited takeover proposals, governance change proposals, proxy contests and resulting litigation may adversely impact our operations, create uncertainty and affect the market price and volatility of our securities.
In fiscal 2017, we received an unsolicited takeover proposal and other companies in our industry have been the target of unsolicited takeover proposals in the past. In the event that a third party, such as a competitor, private equity firm or activist investor makes an unsolicited takeover proposal or proposes to change our governance policies or board of directors, or makes other proposals concerning our ownership structure or operations, our review and consideration of such proposals may be a significant distraction for our management and employees, and could require us to expend significant time and resources. Such proposals may create uncertainty for our employees and this uncertainty may adversely affect our ability to retain key employees, to hire new talent or to complete acquisitions we may desire to make. Similar uncertainty among our customers, suppliers and other business partners could cause them to terminate, or not to renew or enter into, arrangements with us. Certain proposals may result in costly proxy contests or litigation that can disrupt our business operations or result in an adverse effect on our operating results. Management and employee distraction related to any such proposals also may adversely impact
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our ability to conduct our business optimally and pursue our strategic objectives. Such proposals, or their withdrawal, could create uncertainty among investors and potential investors as to our future direction and affect the market price of our common stock without regard to our operational or financial performance.
Certain provisions of the Delaware General Corporation Law and our charter documents have an anti-takeover effect.
There exist certain mechanisms under the Delaware General Corporation Law and our charter documents that may delay, defer or prevent a change of control. For instance, under Delaware law, we are prohibited from engaging in certain business combinations with interested stockholders for a period of three years after the date of the transaction in which the person became an interested stockholder unless certain requirements are met, and majority stockholder approval is required for certain business combination transactions with interested parties.
Our Certificate of Incorporation contains a "fair price" provision requiring majority stockholder approval for certain business combination transactions with interested parties, and this provision may not be changed without the vote of at least 80% of the outstanding shares of our voting stock. Other mechanisms in our charter documents may also delay, defer or prevent a change of control. For instance, our Certificate of Incorporation provides that our Board of Directors has authority to issue series of our preferred stock with such voting rights and other powers as the Board of Directors may determine. Furthermore, we have a classified board of directors, which means that our directors are divided into three classes that are elected to three-year terms on a staggered basis. Since the three-year terms of each class overlap the terms of the other classes of directors, the entire board of directors cannot be replaced in any one year. Under Delaware law, directors serving on a classified board may not be removed by shareholders except for cause. The effect of these anti-takeover provisions may deter business combination transactions not approved by our Board of Directors, including acquisitions that may offer a premium over the market price to some or all stockholders.
The price of our common stock has been volatile and could continue to fluctuate in the future.
The market price of our common stock, like that of many other high-technology companies, has fluctuated significantly and is likely to continue to fluctuate in the future. During fiscal 2020,2022, the closing price of our common stock on the Nasdaq Global Select Market ranged from $6.40$18.54 to $18.68$37.44 per share. Our closing sale price on November 20, 202017, 2022 was $16.82$39.50 per share. Announcements by us or others regarding the receipt of customer orders, quarterly variations in operating results, departures of key personnel, acquisitions or divestitures, additional equity or debt financings, results of customer field trials, scientific discoveries, technological innovations, litigation, product developments, patent or proprietary rights, government regulation and general market conditions and risks may, for example, have a significant impact on the market price of our common stock.
If our stock price declines over a sustained period of time, our profits significantly decrease or our acquired businesses do not attain results that were anticipated at the time of acquisition, we may need to recognize an impairment of our goodwill.
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The price of our common stock could decline. If such a decline continued over a sustained period of time, we could have an impairment of our goodwill. Our market value is dependent upon certain factors, including continued future growth of our products, services and solutions. If such growth does not materialize or our forecasts are not met (including forecasts established at the time of acquisition), our profits could be significantly reduced, and our market value may decline, which could result in an impairment of our goodwill. As discussed in other risk factors, there could be circumstances beyond our control such as impacts from the current COVID-19 pandemic that could exacerbate the conditions that would lead to such an impairment.
Risks Relating to Our Industry
We are dependent on wireless communication networks owned and controlled by others.
Our revenue could decline if we are unable to deliver continued access to digital cellular wireless carriers that we depend on to provide sufficient network capacity, reliability and security to our customers. Our financial condition could be impacted if our wireless carriers increase the prices of their services or suffer operational or technical failures.
Natural disasters, wars and other events beyond our control could impact our supply chain and customers negatively resulting in an adverse impact to our revenue and profitability.
Certain of our components and other materials used in producing our products are from regions susceptible to natural disasters.disasters or other events beyond our control, such as the COVID-19 pandemic or the ongoing war in Ukraine. These and other events beyond our control can adversely impact our supply chains and our business. If we are unable to procure necessary materials, we could experience a disruption to our supply chain that would hinder our ability to produce our products in a timely manner. It also could cause us to seek other sources of supply which may be more costly or which we may not be able to procure on a timely basis. We also risk damage to any tooling, equipment or inventory at the supplier’s facilities. For instance, flooding in October 2011 and a fire in November 2014 disrupted the operations at one of
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our contract manufacturers in Thailand. In addition, our customers may not follow their normal purchasing patterns or temporarily cease purchasing from us due to impacts to their businesses in the region, creating unexpected fluctuations or decreases in our revenue and profitability. Natural disasters, wars and other events beyond our control could have material adverse impacts on our business.

ITEM 1B. UNRESOLVED STAFF COMMENTS

None.

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ITEM 2. PROPERTIES
The following table contains a listing of our property locations that are material to us as of September 30, 2020:2022:
Location of PropertyUse of FacilitySegmentApproximate Square FootageOwnership or Lease Expiration Date
Hopkins, MN
(Corporate headquarters)
Research & development, sales, sales support, marketing and administrationIoT Products & Services59,497January 2032
Eden Prairie, MNManufacturing and warehousingIoT Products & Services58,000Owned
Sandy, UTManufacturingSales, technical support, research & development, administration, manufacturing and warehousingIoT Products & Services15,28035,466December 20212030
Norwalk, CTSales, sales support, technical support, research & development, administration, manufacturing and warehousingIoT Solutions14,115July 2027
Boston, MAResearch & development, sales, sales support and marketingIoT Solutions13,302August 2026
Queensland, AUSAustraliaResearch & developmentIoT Products & Services12,422November 2023
Lindon, UTSales, technical support, research & development and administrationIoT Products & Services11,986December 2020
Mishawaka, INSales, technical support and administrationIoT Solutions7,829August 2026
Ismaning, GermanySales, sales support and administrationIoT Products & Services6,878September 2022
Edison, NJAdministrationIoT Products & Services6,223March 2025
Tampa, FLSales, sales support, marketing, research & development, technical support and administrationIoT Products & Services3,609August 2025
In July 2020, we signed a lease agreement for ten years in Sandy, Utah for 35,466 square feet of office space. We estimate that we will take up occupancy at this new location in January 2021. This location will house the employees of both the current Sandy, UT location and the Lindon, UT location.
In addition to the above locations, we have various other locations throughout the world that are not deemed to be material.
ITEM 3. LEGAL PROCEEDINGS
In the normal course of business, we are subject to various claims and litigation, which may include, but are not limited to, patent infringement and intellectual property claims. While we are unable to predict the outcome of any potential claims or litigation due to the inherent unpredictability of these matters, we believe that it is possible that we could, in the future, incur judgments or enter into settlements of claims that could have a material adverse effect on our operations in any particular period. See Note 1716 to the consolidated financial statements included in this annual report for additional information relating to legal matters.
ITEM 4. MINE SAFETY DISCLOSURES
None.

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PART II.
ITEM 5. MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
Stock Listing
Our common stock tradesis listed under the symbol DGII on the Nasdaq Global Select Market tier of the Nasdaq Stock Market LLC. On November 20, 202017, 2022 there were 111103 stockholders of record.
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Dividend Policy
We have never paid cash dividends on our common stock. Our Board of Directors presently intends to retain all earnings for use in our business and does not anticipate paying cash dividends in the foreseeable future.
Issuer Repurchases of Equity Securities
The following table presents the information with respect to purchases made by or on behalf of Digi International Inc. or any “affiliated purchaser” (as defined in Rule 10b-18(a)(3) under the Securities Exchange Act of 1934), of our common stock during the fourth quarter of fiscal 2020:2022:
PeriodTotal Number of Shares Purchased (1)Average Price Paid per ShareTotal Number of Shares Purchased as Part of a Publicly Announced ProgramMaximum Dollar Value of Shares that May Yet Be Purchased Under the Program
July 1, 2020 - July 31, 2020434 $12.12 — $— 
August 1, 2020 - August 31, 20207,061 $13.32 — $— 
September 1, 2020 - September 30, 2020— $— — $— 
Total7,495$13.25 — $— 
PeriodTotal Number of Shares Purchased (1)Average Price Paid per ShareTotal Number of Shares Purchased as Part of a Publicly Announced ProgramMaximum Dollar Value of Shares that May Yet Be Purchased Under the Program
July 1, 2022 - July 31, 2022— $— — $— 
August 1, 2022 - August 31, 20225,530 $33.58 — $— 
September 1, 2022 - September 30, 2022— $— — $— 
Total5,530$— — $— 
(1)    All shares reported were forfeited by employees in connection with the satisfaction of tax withholding obligations related to the vesting of restricted stock units.

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Performance Evaluation
The graph below compares the total cumulative stockholders’ return on our common stock for the period from the close of the Nasdaq Stock Market - U.S. Companies on September 30, 20152017 to September 30, 2020,2022, the last day of fiscal 2020,2021, with the total cumulative return for the Nasdaq U.S. Benchmark TR Index (the "U.S. Benchmark Index") and the Nasdaq Telecommunications Index (the "Peer Index") over the same period. We have determined that our line of business is mostly comparable to those companies in the Peer Index. The index level for the graph and table was set to $100 on September 30, 2015,2017, for our common stock, the U.S. Benchmark Index and the Peer Index and assumes the reinvestment of all dividends.
dgii-20200930_g2.jpgdgii-20220930_g2.jpg
FY15FY16FY17FY18FY19FY20FY17FY18FY19FY20FY21FY22
Digi International Inc.Digi International Inc.$100.00 $96.69 $89.91 $114.08 $115.52 $132.57 Digi International Inc.$100.00 $126.89 $128.49 $147.45 $198.77 $316.42 
Nasdaq U.S. Benchmark TR IndexNasdaq U.S. Benchmark TR Index$100.00 $115.23 $136.80 $161.14 $165.93 $191.58 Nasdaq U.S. Benchmark TR Index$100.00 $117.79 $121.29 $140.05 $184.89 $151.60 
Nasdaq Telecommunications IndexNasdaq Telecommunications Index$100.00 $126.05 $127.52 $131.48 $150.56 $155.36 Nasdaq Telecommunications Index$100.00 $103.11 $118.07 $121.84 $134.26 $97.54 
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ITEM 6. SELECTED FINANCIAL DATA
(in thousands, except per common share data amounts and number of employees)
For Fiscal Years Ended September 30,20202019201820172016
Revenue$279,271 $254,203 $226,893 $181,340 $203,005 
Gross profit$143,972 $119,035 $109,054 $87,233 $99,680 
Sales and marketing52,761 45,801 44,517 33,955 33,847 
Research and development43,765 37,564 33,178 28,566 30,955 
General and administrative36,012 25,685 28,276 13,331 17,026 
Restructuring charges (reversals)117 (87)301 2,515 747 
Operating income11,317 10,072 2,782 8,866 17,105 
Total other (expense) income, net(3,854)1,073 468 684 (415)
Income before income taxes7,463 11,145 3,250 9,550 16,690 
Income tax (benefit) expense (1)(948)1,187 1,619 147 3,212 
Income from continuing operations8,411 9,958 1,631 9,403 13,478 
Income from discontinued operations, after income taxes— — — — 3,230 
Net income$8,411 $9,958 $1,631 $9,403 $16,708 
Basic net income per common share:
Continuing operations$0.29 $0.36 $0.06 $0.36 $0.52 
Discontinued operations$— $— $— $— $0.13 
Net income$0.29 $0.36 $0.06 $0.36 $0.65 
Diluted net income per common share:
Continuing operations$0.28 $0.35 $0.06 $0.35 $0.51 
Discontinued operations$— $— $— $— $0.12 
Net income (2)$0.28 $0.35 $0.06 $0.35 $0.64 
Balance sheet data as of September 30,
Working capital (current assets less current liabilities)$108,828 $148,089 $126,473 $155,911 $171,837 
Total assets$528,682 $398,698 $372,146 $345,696 $336,166 
Long-term debt, less current portion$58,980 $— $— $— $— 
Stockholders' equity$371,500 $348,978 $330,493 $319,029 $300,029 
Book value per common share (stockholders' equity divided by outstanding shares)$12.74 $12.36 $12.05 $12.01 $11.52 
Number of employees as of September 30656 543 516 514 515 
(1)In fiscal 2020, we recorded discrete net tax benefits of $1.2 million, in fiscal 2019, we recorded discrete net tax benefits of $0.5 million and in fiscal 2018 we recorded discrete net tax expense of $1.5 million (see Note 13 to our consolidated financial statements). In fiscal 2017, we recorded net tax benefits of $1.0 million primarily from the reversal of tax reserves due to the expiration of statute of limitations from U.S. and foreign tax jurisdictions. In fiscal 2016, we recorded net tax benefits of $1.5 million primarily from the reinstatement of the federal research and development tax credit for calendar year 2015 and the reversal of reserves due to the expiration of statute of limitations from U.S. and foreign tax jurisdictions. In addition, we filed amended income tax returns resulting in an additional domestic refund related to qualified manufacturing activities.
(2)Earnings per share are calculated by line item and may not add due to the use of rounded amounts.

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ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Our management’s discussion and analysis should be read in conjunction with our consolidated financial statements and other information in this Annual Report on Form 10-K.
We have omitted discussion of the earliest of the three years covered by our consolidated financial statements presented in this report because that disclosure was already included in our Annual Report on Form 10-K for fiscal 2019,2021, filed with the SEC on November 27, 2019.24, 2021. You are encouraged to reference Part II, Item 7, within that report, for a discussion of our financial condition and result of operations for fiscal 20182020 compared to fiscal 2019.2021.
FORWARD-LOOKING STATEMENTS

SAFE HARBOR STATEMENT UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995
This discussionForm 10-Q contains “forward-looking statements” within the meaning ofcertain statements that are "forward-looking statements" as that term is defined under the Private Securities Litigation Reform Act of 1995. All1995, and within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended.
Forward-Looking Statements
This discussion contains forward-looking statements other thanthat are based on management's current expectations and assumptions. These statements often can be identified by the use of historical fact are forward-looking statements. Wordsterminology such as "assume," "believe," "anticipate," "intend," "estimate," "target," "may," "will," "expect," "plan," "potential," "project," "should," or "continue""continue," or the negative thereof or other expressions, which are predictions ofvariations thereon or indicate future events and trends and which do not relate to historical matters, identify forward-looking statements.similar terminology. Among other items, these statements relate to expectations of the business environment in which Digi operates, projections of future performance, perceived marketplace opportunities and statements regarding our mission and vision. Such statements are not guarantees of future performance and involve certain risks, uncertainties and assumptions. Among others, these include risks related to the ongoing supply chain and transportation challenges impacting businesses globally, the ongoing COVID-19 pandemic and efforts to mitigate the same, risks related to the global economic downturn that commenced during the COVID-19 pandemicongoing inflationary pressures as well as present concerns about a potential recession and the ability of companies like us to operate a global business in such conditions, risks arising from the present war in Ukraine, the highly competitive market in which our company operates, rapid changes in technologies that may displace products sold by us, declining prices of networking products, our reliance on distributors and other third parties to sell our products, the potential for significant purchase orders to be canceled or changed, delays in product development efforts, uncertainty in user acceptance of our products, the ability to integrate our products and services with those of other parties in a commercially accepted manner, potential liabilities that can arise if any of our products have design or manufacturing defects, our ability to integrate and realize the expected benefits of acquisitions such as our recently completed acquisition of Ventus, our ability to defend or settle satisfactorily any litigation, uncertainty in global economic conditions and economic conditions within particular regions of the world which could negatively affect product demand and the financial solvency of customers and suppliers, the impact of natural disasters and other events beyond our control that could negatively impact our supply chain and customers, potential unintended consequences associated with restructuring, reorganizations or other similar business initiatives that may impact our ability to retain important employees or otherwise impact our operations in unintended and adverse ways, the ability to achieve the anticipated benefits and synergies associated with acquisitions or divestitures and changes in our level of revenue or profitability which can fluctuate for many reasons beyond our control.
These and other risks, uncertainties and assumptions identified from time to time in our filings with the United States Securities and Exchange Commission, including without limitation, those set forth in Item 1A, Risk Factors, of this Annual Report on Form 10-K and subsequent other quarterly filings on Form 10-Q and other subsequent filings, could cause our actual results to differ materially from those expressed in any forward-looking statements made by us or on our behalf. Many of such factors are beyond our ability to control or predict. These forward-looking statements speak only as of the date for which they are made. We disclaim any intent or obligation to update any forward-looking statements, whether as a result of new information, future events or otherwise.
PRESENTATION

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OVERVIEW
We are a leading global provider of business and mission-critical IoT connectivity products, services and solutions. Our business is comprised of two reporting segments: IoT Products & Services and IoT Solutions.
In fiscal 2022, our key operating objectives included:
continued growth of both SmartSense by Digi and Ventus that are the base of our IoT Solutions segment;
delivering growth within our IoT Products & Services segment through new product introductions; and
integration of our recently acquired Ventus business.
During the course of fiscal 2022, the supply chain difficulties presently impacting businesses globally continued to affect our business. We devoted significant time and resources towards mitigating these impacts during the fiscal year.
We utilize many financial, operational, and other metrics to evaluate our financial condition and financial performance. Below we highlight the metrics for fiscal 2022 that we feel are most important in these evaluations, with comparisons to fiscal 2021:
Consolidated revenue was $388 million, an increase of 26%.
Consolidated gross profit was $216 million, an increase of 30%.
Gross profit margin was 55.7% versus 54.0%. Gross profit margin excluding amortization was 57.1% compared to 55.5%.
Consolidated operating income was $38 million, compared to $11 million, an increase of 263%.
Net income was $19 million, compared to $10 million, an increase of 87%.
Diluted earnings per share was $0.54, compared to $0.31, an increase of 74%.
Adjusted net income was $60 million, or $1.66 per diluted share, compared to $36 million, or $1.08 per diluted share, an increase of 54%.
Adjusted EBITDA was $79 million, or, 20.5% of revenue, compared to $48 million or 15.6% of revenue.
Annualized Recurring Revenue, or ARR, was over $94 million at year end, an increase of 149%.
We completed the acquisition of Ventus in the first fiscal quarter of 2022.
Recent Events Impacting Fiscal 2022 Results
Acquisition of Ventus
On November 1, 2021, we acquired Ventus for approximately $350 million in cash. The acquisition was funded through a combination of cash on hand and debt financing under an amended and restated credit facility committed by BMO Harris Bank N.A. (see Note 7). In the first quarter of fiscal 2022, the preliminary purchase price allocation was recorded, including related determinations of fair value and income tax implications. In the fourth quarter of fiscal 2022, we recorded purchase price allocation adjustments to adjust for new information. As a result, in our final purchase price allocation we have $119 million of goodwill and $211 million of other intangibles on our consolidated balance sheets at September 30, 2022. The results of operations following the acquisition date are now included in our 2022 results within our IoT Solutions segment.
Key trends regarding our existing business
The following trends affected our financial performance in fiscal 2022 and 2021, and we expect these trends will continue to impact our results in the future:
We believe the market for IoT products and related services is in the midst of a long-term expansion. We believe our IoT Products & Services business is positioned for modest revenue and profitability growth and that our IoT Solutions business is positioned for more significant revenue and profitability growth given the large total addressable market for condition monitoring and asset tracking services that is in earlier stages of adoption.
As recurring revenue from subscription and cloud monitoring services becomes a greater portion of our overall revenue, we expect gross margins to increase as the revenue of incremental subscriptions is not offset at the same rate as expected increases in costs associated with implementing new subscribers.
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CONSOLIDATED RESULTS OF OPERATIONS
The following table sets forth selected information derived from our consolidated statements of operations, expressed as a percentage of revenue and as a percentage of change from year-to-year for the years indicated:
Year ended September 30,% Increase (decrease)
202220212022 compared to 2021
Revenue100.0 100.0 — 
Cost of sales44.3 46.0 (1.7)
Gross profit55.7 54.0 1.7 
Operating expenses45.9 50.6 (4.7)
Operating income9.8 3.4 6.4 
Other expense, net(5.0)(0.5)(4.5)
Income before income taxes4.8 2.9 1.9 
Income tax benefit(0.2)(0.5)0.3 
Net income5.0 %3.4 %1.6 
REVENUE BY SEGMENT
Year ended September 30,
($ in thousands)20222021% Increase (decrease)
Revenue
IoT Products & Services$297,645 76.7 %$264,173 85.6 %12.7 
IoT Solutions90,580 23.3 44,459 14.4 103.7 
Total revenue$388,225 100.0 %$308,632 100.0 %25.8 
IoT Products & Services
IoT Products & Services revenue increased 12.7% for fiscal 2022, as compared to fiscal 2021. This primarily was the result of:
increased sales of console server and cellular products driven by demand for data center and edge based deployments and increased OEM sales in the second half of 2022.
This increase was partially offset by:
decreased sales of infrastructure management products, driven by supply chain challenges.
IoT Solutions
IoT Solutions revenue increased 103.7% for fiscal 2022, as compared to fiscal 2021. This primarily was the result of:
the additional recurring revenue from our November 2021 acquisition of Ventus.
This increase were partially offset by:
decreased one-time customer implementation sales, due to significant activity from a few large customers in 2021 that did not recur in 2022.
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COST OF GOODS SOLD AND GROSS PROFIT BY SEGMENT
Below are our segments' cost of goods sold and gross profit as a percentage of their respective total revenue:
Year ended September 30,Basis point increase (decrease)
($ in thousands)20222021
Cost of Goods Sold
IoT Products & Services$137,528 46.2 %$119,701 45.3 %90 
IoT Solutions34,411 38.0 %22,274 50.1 %(1,210)
Total cost of goods sold$171,939 44.3 %$141,975 46.0 %(170)

Year ended September 30,Basis point increase (decrease)
($ in thousands)20222021
Gross Profit
IoT Products & Services$160,117 53.8 %$144,472 54.7 %(90)
IoT Solutions56,169 62.0 %22,185 49.9 %1,210 
Total gross profit$216,286 55.7 %$166,657 54.0 %170 
IoT Product & Services
IoT Products & Services gross profit margin decreased 90 basis points for fiscal 2022 as compared to the prior fiscal year. This decrease primarily was a result of:
increased production and distribution costs due to the continuing supply chain challenges, as well as changes in product and customer mix.
IoT Solutions
The IoT Solutions gross profit margin increased 1,210 basis points for fiscal 2022 as compared to the prior fiscal year. This increase primarily was a result of:
additional recurring subscription revenue, from the acquisition of Ventus, which typically has a high gross profit margin.
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OPERATING EXPENSES
Below are our operating expenses and operating expenses as a percentage of total revenue:
Year ended September 30,
($ in thousands)20222021$ increase (decrease)% Increase (decrease)
Operating expenses:
Sales and marketing$70,366 18.1 %$61,909 20.1 %$8,457 13.7 
Research and development55,098 14.2 46,623 15.1 8,475 18.2 
General and administrative58,527 15.1 40,830 13.2 17,697 43.3 
Change in fair value of contingent consideration(6,200)(1.6)5,772 1.9 (11,972)100.0 
Restructuring charges, net275 0.1 995 0.3 (720)(72.4)
Total operating expenses$178,066 45.9 %$156,129 50.6 %$21,937 14.1 
The $21.9 million increase in operating expenses in fiscal 2022 from fiscal 2021 primarily was the result of:
incremental operating expenses from our acquisitions of Ventus, Haxiot and Ctek.
This increase was partially offset by:
a $5.8 million increase in contingent consideration in prior year compared to a $6.2 million reduction in 2022 and a decrease in restructuring charges.
OTHER EXPENSE, NET
Year ended September 30,
($ in thousands)20222021$ increase (decrease)% Increase (decrease)
Other expense, net:
Interest income$11 — $10 — %$10.0 
Interest expense(19,701)(5.1)%(1,395)(0.5)(18,306)1,312.3 
Other expense, net98 — (144)— 242 (168.1)
Total other expense, net$(19,592)(5.1)%$(1,529)(0.5)%$(18,063)1,181.4 
The $18.1 million increase in other expense in fiscal 2022 from fiscal 2021 primarily was the result of:
an increase to our interest expense as we refinanced our revolving loan with a new credit facility in November 2021 and wrote off a portion of the deferred financing fees associated with our prior credit facility to fund the acquisition of Ventus. (see Note 7 to the condensed consolidated financial statements).
INCOME TAXES
Our effective income tax benefit rates were (4.1)%, (15.2)% and (12.7)% for fiscal 2022, 2021 and 2020, respectively. Our effective tax rate will vary based on a variety of factors. These include our overall profitability, the geographical mix of income before taxes and related statutory tax rate in each jurisdiction, and discrete events, such as settlement of audits (see Note 12 to our consolidated financial statements).
KEY BUSINESS METRICS
Annualized Recurring Revenue ("ARR") represents the annualized monthly value of all billable subscription contracts, measured at the end of any fiscal period. ARR should be viewed independently of revenue and deferred revenue and is not intended to replace or forecast either item. Digi management uses ARR to manage and assess the growth of our subscription revenue business. We believe ARR is an indicator of the scale of our subscription revenue business and is less subject to seasonality and contract term changes than other metrics.
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NON-GAAP FINANCIAL MEASURESINFORMATION
This report includes adjusted net income, adjusted net income per diluted share and adjusted earnings before interest, taxes and amortization ("adjustedAdjusted EBITDA"), each of which is a non-GAAP financial measure.
Non-GAAP measures are not substitutes for GAAP measures for the purpose of analyzing financial performance. The disclosure of these measures does not reflect all charges and gains that were actually recognized by Digi. These non-GAAP measures are not in accordance with, or, an alternative for measures prepared in accordance with GAAP and may be different from non-GAAP measures used by other companies or presented by us in prior reports. In addition, these non-GAAP measures are not based on any comprehensive set of accounting rules or principles. We believe that non-GAAP measures have limitations in that they do not reflect all of the amounts associated with our results of operations as determined in accordance with GAAP. We believe these measures should only be used to evaluate our results of operations in conjunction with the corresponding GAAP measures. Additionally, Adjusted EBITDA does not reflect our cash expenditures, the cash requirements for the replacement of depreciated and amortized assets, or changes in or cash requirements for our working capital needs.
We believe that providing historical and adjusted net income and adjusted net income per diluted share, respectively, exclusive
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of such items as reversals of tax reserves, discrete tax benefits, restructuring charges and reversals, intangible amortization, stock-based compensation, other non-operating income/expense, adjustments to estimates of contingent consideration, acquisition-related expenses and interest expense related to acquisition and gains from the disposition of our former corporate headquarters permits investors to compare results with prior periods that did not include these items. Management uses the aforementioned non-GAAP measures to monitor and evaluate ongoing operating results and trends and to gain an understanding of our comparative operating performance. In addition, certain of our stockholders have expressed an interest in seeing financial performance measures exclusive of the impact of these matters, which while important, are not central to the core operations of our business. Management believes that Adjusted EBITDA, defined as EBITDA adjusted for stock-based compensation expense, acquisition-related expenses, restructuring charges and reversals and gains from the dispositionchanges in fair value of our former corporate headquarterscontingent consideration is useful to investors to evaluate our core operating results and financial performance because it excludes items that are significant non-cash or non-recurring expenses reflected in the Consolidated Statementsconsolidated statements of Operations.operations. We believe that the presentation of Adjusted EBITDA as a percentage of revenue is useful because it provides a reliable and consistent approach to measuring our performance from year to year and in assessing our performance against that of other companies. We believe this information helps compare operating results and corporate performance exclusive of the impact of our capital structure and the method by which assets were acquired.
OVERVIEW
We are a leading global provider of business and mission-critical and Internet-of-Things ("IoT") connectivity products, services and solutions. Our business is comprised of two reporting segments: IoT Products & Services and IoT Solutions.
In fiscal 2021, our key operating objectives include:
continued growth of our SmartSense by Digi® business that is the base of our IoT Solutions segment;
delivering growth within our IoT Products & Services segment through new product introductions;
identification of strategic growth initiatives through acquisition; and
optimizing our reduced fixed cost footprint with third-party manufacturing.
Below is a summary of our fiscal 2020 results:
Consolidated revenue was $279.3 million, an increase of 9.9% over fiscal 2019. This increase was driven by incremental revenue from our December 2019 acquisition of Opengear. This was partially offset by large sales to certain customers in the prior year that did not reoccur in fiscal 2020 for our RF products, infrastructure management and cellular products. In addition, revenues from Smartsense by Digi® declined due to delays in customer rollouts, expansions and equipment upgrades largely as a result of COVID-19.
Consolidated gross profit was $144.0 million, an increase of 20.9% percent over fiscal 2019. This increase was driven by increased revenue and incremental gross profit from our December 2019 acquisition of Opengear. This increase was partially offset by unfavorable customer and product mix.
Consolidated operating income was $11.3 million, an increase of 12.4% percent.
Net income was $8.4 million, compared to net income of $10.0 million for fiscal 2019, a decrease of 15.5%.
Diluted earnings per share was $0.28, compared to $0.35, a decrease of 20%. Included in fiscal 2019 was a gain on the sale of our corporate headquarters building that contributed $0.12 (net of tax) per diluted share.
Adjusted EBITDA was $40.2 million, or, 14.4% of revenue, compared to $26.5 million or 10.4% of revenue in fiscal 2019.
Adjusted net income and adjusted income per share were $29.0 million, or $0.98 per diluted share, compared to $19.0 million, or $0.66 per diluted share, an increase of 52.7%.
Key trends regarding our existing business
The following trends affected our financial performance in fiscal 2020 and 2019, and we expect these trends will continue to impact our results in the future:
We believe the market for IoT products and related services is in the midst of a long-term expansion. We believe our IoT Products & Services business is positioned for modest revenue and profitability growth and that our IoT Solutions
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business is positioned for more significant revenue growth given the large total addressable market for condition monitoring and asset tracking services that is in earlier stages of adoption.
As recurring revenue from subscription and cloud monitoring services becomes a greater portion of our overall revenue, we expect gross margins to increase as the revenue of incremental subscriptions is not offset at the same rate as expected increases in costs associated with implementing new subscribers.
We expect revenues from our infrastructure product offerings within our IoT Products & Services business will decrease over time as many of these products are in the mature phase of their product life cycles.
CONSOLIDATED RESULTS OF OPERATIONS
The following table sets forth selected information derived from our Consolidated Statements of Operations, expressed as a percentage of revenue and as a percentage of change from year-to-year for the years indicated:
Year ended September 30,% Increase (decrease)
202020192020 compared to 2019
Revenue100.0 100.0 9.9 
Cost of sales48.4 53.2 0.1 
Gross profit51.6 46.8 20.9 
Operating expenses47.5 42.8 21.7 
Operating income4.1 4.0 12.4 
Other (expense) income, net(1.4)0.4 (459.2)
Income before income taxes2.7 4.4 (33.0)
Income tax (benefit) expense(0.3)0.5 (179.9)
Net income3.0 %3.9 %(15.5)

REVENUE
Year ended September 30,
($ in thousands)20202019% Increase (decrease)
Segment:
IoT Products & Services$249,530 89.4 %$215,287 84.7 %15.9 
IoT Solutions29,741 10.6 38,916 15.3 (23.6)
Total revenue$279,271 100.0 %$254,203 100.0 %9.9 

The 15.9% increase in IoT Products & Services revenue in fiscal 2020 from fiscal 2019 primarily was the result of:
incremental revenue from Opengear, which we acquired in December 2019 (see Note 2 to our consolidated financial statements); and
increased sales of our support services.
This increase partially was offset by:
large sales to certain customers in the prior year that did not reoccur in fiscal 2020 for our RF products, infrastructure management and cellular products. This segment has many large project-based customer deployments that were deferred or delayed due to the COVID-19 pandemic; and
decreased sales of our wireless design services.
The 23.6% percent decrease in IoT Solutions revenue in fiscal 2020 from fiscal 2019 primarily was the result of:
delays in customer rollouts, expansions and equipment upgrades which occurred primarily as a result of COVID-19 and the economic downturn;
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large enterprise deals in fiscal 2019 that did not reoccur in fiscal 2020; and
equipment upgrades from existing customers in fiscal 2019 that did not reoccur in fiscal 2020.
This decrease partially was offset by:
increase in recurring revenue from our subscription services as we served over 70,000 sites at September 30, 2020 compared to just over 63,000 sites at September 30, 2019.
COST OF GOODS SOLD AND GROSS PROFIT
Below are our segments' cost of goods sold and gross profit as a percentage of their respective total revenue:
Year ended September 30,Basis point increase (decrease)
($ in thousands)20202019
Cost of Goods Sold
IoT Products & Services$120,181 48.2 %$114,765 53.3 %(514)
IoT Solutions15,118 50.8 %20,403 52.4 %(160)
Total cost of goods sold$135,299 48.4 %$135,168 53.2 %(473)

Year ended September 30,Basis point increase (decrease)
($ in thousands)20202019
Gross Profit
IoT Products & Services$129,349 51.8 %$100,522 46.7 %514 
IoT Solutions14,623 49.2 %18,513 47.6 %160 
Total gross profit$143,972 51.6 %$119,035 46.8 %473 

The 514 basis point increase in IoT Products & Services gross profit primarily was the result of:
incremental gross profit from our acquisition of Opengear in December 2019, which has higher gross margins than many of our other products; and
increased sales of our support services, which typically has higher gross margins.
This increase partially was offset by:
unfavorable product mix as we experienced lower sales of RF and certain infrastructure management products, which typically have higher gross margins.
The 160 basis point increase in IoT Solutions gross profit primarily was the result of:
one-time non-recurring revenue and increased recurring revenue from our subscription services, which typically have higher gross margins.
OPERATING EXPENSES
Below are our operating expenses as a percentage of total revenue:
Year ended September 30,
($ in thousands)20202019$ increase (decrease)% Increase (decrease)
Operating expenses:
Sales and marketing$52,761 18.9 $45,801 18.0 $6,960 15.2 
Research and development43,765 15.7 37,564 14.7 6,201 16.5 
General and administrative36,012 12.9 25,685 10.1 10,327 40.2 
Restructuring charges, net117 — (87)— 204 (234.5)
Total operating expenses$132,655 47.5 $108,963 42.8 $23,692 21.7 

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The $23.7 million increase in operating expenses in fiscal 2020 from fiscal 2019 primarily was the result of:
incremental operating expenses for Opengear;
a $4.4 million gain on the sale of our corporate headquarters building recorded in the first quarter of fiscal 2019; and
a $1.4 million increase in acquisition expenses.
This increase partially was offset by:
a reduction in compensation related expenses of $3.2 million, primarily related to a reduction in incentive compensation;
a reduction $1.3 million in acquisition earnout expenses primarily related to earnout expenses recorded in fiscal 2019; and
a decrease in trade shows and related travel expenses of $1.6 million as events and travel were restricted due to the COVID-19 pandemic.
Year ended September 30,
($ in thousands)20202019$ increase (decrease)% Increase (decrease)
Other (expense) income, net:
Interest income$304 0.1 $733 0.3 $(429)(58.5)
Interest expense(3,592)(1.3)(102)(0.1)(3,490)3,421.6 
Other (expense) income, net(566)(0.2)442 0.2 (1,008)(228.1)
Total other (expense) income, net$(3,854)(1.4)$1,073 0.4 $(4,927)(459.2)

The $4.9 million increase in other (expense) income in fiscal 2020 from fiscal 2019 primarily was the result of:
an increase in interest expense of $3.5 million related to the balance outstanding under the Credit Facility in connection with the acquisition of Opengear in December 2019 (see Note 8 to the consolidated financial statements);
a $1.0 million increase in other expense primarily related to increased in foreign currency losses mostly related to the strengthening of the Euro against the U.S. Dollar; and
interest income decreased $0.4 million, driven by higher balances of marketable securities, cash and cash equivalents in fiscal 2019 in addition to lower average interest rates in fiscal 2020.
INCOME TAXES
Our effective income tax rates were (12.7)%, 10.7% and 49.8% for fiscal 2020, 2019 and 2018, respectively. Our effective tax rate will vary based on a variety of factors. These include our overall profitability, the geographical mix of income before taxes and related statutory tax rate in each jurisdiction, and discrete events, such as settlement of audits (see Note 13 to our consolidated financial statements).
INFLATION
Management believes that during fiscal 2020, 2019 and 2018, inflation did not have a material effect on our Consolidated Statements of Operations or financial position.

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ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
NON-GAAP FINANCIAL INFORMATION
Below are reconciliations from GAAP to Non-GAAP information that we feel is important to our business:

Reconciliation of Net Income to Adjusted EBITDA
(In thousands)
Fiscal year ended September 30,Year ended September 30,
2020201920222021
% of total
revenue
% of total
revenue
% of total
revenue
% of total
revenue
Total revenueTotal revenue$279,271 100.0 %$254,203 100.0 %Total revenue$388,225 100.0 %$308,632 100.0 %
Net incomeNet income$8,411 3.0 %$9,958 3.9 %Net income19,383 5.0 %$10,366 3.4 %
Interest expense (income), netInterest expense (income), net3,288 (631)Interest expense (income), net19,690 1,385 
Income tax (benefit) expense(948)1,187 
Income tax (benefit)Income tax (benefit)(755)(1,367)
Depreciation and amortizationDepreciation and amortization19,299 13,396 Depreciation and amortization33,839 20,877 
Stock-based compensationStock-based compensation7,237 5,655 Stock-based compensation8,578 8,135 
Gain on sale of building— (4,396)
Restructuring charge (reversal)117 (87)
Acquisition expense2,772 1,390 
Changes in fair value of contingent considerationChanges in fair value of contingent consideration(6,200)5,772 
Restructuring chargeRestructuring charge275 995 
Acquisition and integration expenseAcquisition and integration expense4,605 2,098 
Adjusted EBITDAAdjusted EBITDA$40,176 14.4 %$26,472 10.4 %Adjusted EBITDA$79,415 20.5 %$48,261 15.6 %


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ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
Reconciliation of Net Income and Net Income per Diluted Share to
Adjusted Net Income and Adjusted Net Income per Diluted Share
(In thousands, except per share amounts)
Fiscal year ended September 30,Year ended September 30,
2020201920222021
Net income and net income per diluted shareNet income and net income per diluted share$8,411 $0.28 $9,958 $0.35 Net income and net income per diluted share19,383 $0.54 $10,366 $0.31 
AmortizationAmortization14,754 0.50 8,818 0.31 Amortization27,195 0.76 16,534 0.50 
Stock-based compensationStock-based compensation7,237 0.24 5,655 0.20 Stock-based compensation8,578 0.24 8,135 0.24 
Other non-operating expense (income)566 0.02 (442)(0.02)
Acquisition expense2,772 0.09 1,390 0.05 
Acquisition earn-out adjustments(128)— 1,191 0.04 
Restructuring charge (reversal)117 — (87)— 
Interest expense related to acquisition3,558 0.12 — — 
Gain on sale of building— — (4,396)(0.15)
Other non-operating expenseOther non-operating expense(98)— 144 — 
Acquisition and integration expenseAcquisition and integration expense4,605 0.13 2,098 0.06 
Changes in fair value of contingent considerationChanges in fair value of contingent consideration(6,200)(0.17)5,772 0.17 
Restructuring chargeRestructuring charge275 0.01 995 0.03 
Interest expense, netInterest expense, net19,690 0.54 1,404 0.04 
Tax effect from above net income adjustments (1)
Tax effect from above net income adjustments (1)
(7,106)(0.24)(2,565)(0.09)
Tax effect from above net income adjustments (1)
(9,901)(0.28)(6,627)(0.20)
Discrete tax benefits (2)
Discrete tax benefits (2)
(1,216)(0.04)(549)(0.02)
Discrete tax benefits (2)
(3,933)(0.11)(2,674)(0.07)
Adjusted net income and adjusted net income per diluted share (3)
Adjusted net income and adjusted net income per diluted share (3)
$28,965 $0.98 $18,973 $0.66 
Adjusted net income and adjusted net income per diluted share (3)
$59,594 $1.66 $36,147 $1.08 
Diluted weighted average common sharesDiluted weighted average common shares29,54628,554Diluted weighted average common shares35,99533,394
(1)The tax effect from the above adjustments assumes and estimated effective tax rate of 20.2%18.0% for fiscal 20202022 and 18% for fiscal 20192021 based on adjusted net income.
(2)For the twelve months ended September 30, 2020, 2022, discrete tax benefits include excess tax benefits recognized on stock compensation and expiring statute of limitations. For the twelve months ended September 30, 2021,discrete tax benefits include excess tax benefits recognized on stock compensation, an adjustment of our state deferred tax rate due to the Opengear acquisition and expiring statute of limitations. For the twelve months ended September 30, 2019, discrete tax benefits primarily includes reversals of tax reserves due to the expiration of statutes of limitation.
(3)Adjusted net income per diluted share may not add due to the use of rounded numbers.

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ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
LIQUIDITY AND CAPITAL RESOURCES
Historically we have financed our operations and capital expenditures principally with funds generated from operations. In fiscal 2021 we issued an equity offering and in fiscal 2022 we issued debt to fund our acquisition of Ventus. Our liquidity requirements arise from our working capital needs, and to a lesser extent, our need to fund capital expenditures to support our current operations and facilitate growth and expansion.
InOn December 22, 2021, Digi entered into a third amended and restated credit agreement with BMO. Digi refinanced the first quarterTerm Loan Facility and Revolving Loan Facility under its existing credit agreement entered into on November 1, 2021, but did not receive any additional proceeds from nor modify the amounts of fiscal 2020, we incurred debtany facilities or subfacilities contained within that credit agreement. The credit agreement consists of $110a $350 million associated with our acquisitionterm loan B secured loan and a $35 million revolving credit facility. The $35 million revolving credit facility, which presently has no outstanding balance, includes a $10 million letter of Opengear.credit subfacility and $10 million swingline subfacility. As of September 30, 2020, $852022, $35.0 million remained available under the Revolving Loan, which included $10 million available for a letter of credit subfacility and $10 million available under a swingline subfacility, the outstanding amounts of which decrease the available commitment. During the last half of fiscal 2020, we repaid $45 million of the Revolving Loan. For additional information regarding the terms of our Credit Facility including the Revolving Loan and its subfacilities, see Note 87 to our consolidated financial statements.
On April 14, 2020,Additionally, during the second quarter of fiscal 2021 we were granted a loan for $9.0 million under the Paycheck Protection Program ("PPP") established as partsold 4,025,000 shares of the Coronavirus Aid, Reliefour common stock and Economic Security Act ("CARES Act"). Based on our evaluationreceived net proceeds of additional rules for the PPP established after the grant acceptance, on May 4, 2020 we voluntarily repaid the full amount of the loan of $9.0 million, plus interest.$73.8 million.
We expect positive cash flows from operations. We believe that our current cash and cash equivalents balances, cash generated from operations and our ability to borrow under our credit facility will be sufficient to fund our business operations and capital expenditures for the next twelve months and beyond.
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ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
As follows, our Consolidated Statementconsolidated statement of Cash Flowscash flows for the years ended September 30, 20202022 and 20192021 is summarized:
Year ended September 30,Year ended September 30,
($ in thousands)($ in thousands)20202019($ in thousands)20222021
Operating activitiesOperating activities$34,478 $28,964 Operating activities$37,740 $57,723 
Investing activitiesInvesting activities(136,997)5,511 Investing activities(349,528)(21,365)
Financing activitiesFinancing activities63,603 1,113 Financing activities192,782 62,242 
Effect of exchange rate changes on cash and cash equivalentsEffect of exchange rate changes on cash and cash equivalents253 (810)Effect of exchange rate changes on cash and cash equivalents1,474 (297)
Net (decrease) increase in cash and cash equivalents$(38,663)$34,778 
Net increase (decrease) in cash and cash equivalentsNet increase (decrease) in cash and cash equivalents$(117,532)$98,303 
Cash flows from operating activities increased $5.5decreased $20.0 million primarily as a result of:
positive changesan increase in non-cash adjustments $10.7operating assets and liabilities (net of acquisitions) during the period of $25.3 million, primarily relatedincluding a $41.4 million increase in inventory, compared to depreciation and amortization and a gain on the saledecrease of the building$13.6 million in fiscal 2021,
a decrease in the priorfair value of contingent consideration of $6.2 million in 2022 compared to an increase of $5.8 million in fiscal year;2021, and
a partial offset to those increases by decreased net income of $1.5 million and decreased working capital of $3.7 million.
Working capital decreased $3.7 million primarily due to increased inventory and decreased income taxes payable primarily in fiscal 2020. In addition there was a decrease in cash inflows related to accounts payable in fiscal 2020 compared to fiscal 2019. the provision for bad debt.
These factors that lowered working capitaldecreases were partially offset by a decreaseby:
an increase in accounts receivable.the provision for inventory of $5.7 million in fiscal 2022.
increases in depreciation and amortization expenses, deferred income tax benefits and net income.
Cash flows fromused in investing activities decreased $142.5$328.2 million primarily as a result of:
$136.1an increase of $328.4 million net cash used for the purchase of Opengear during fiscal 2020;
$10.0 million of proceeds from the sale of our corporate headquarters building and $4.8 million of proceeds from maturities of our marketable securities both in fiscal 2019; and
a partial offset to those decreases by $8.4 million of additional purchases in the prior fiscal yearacquisitions, primarily related to property, equipment and facility improvements (mostly relatedour November 2021 acquisition of Ventus (see Note 2 to the build-out of our new corporate headquarters space)consolidated financial statements).
Cash flows from financing activities increased $62.5$130.5 million primarily as a result of:
an increase of $350.0 million in proceeds net of from the Term Loan issued in November 2021.
This increase was partially offset by:
payments of long-term debt issuance costs of $63.1$13.4 million, from the Revolving Loan and Term Loan (see Note 8 to the consolidated financial statements);
increases$73.8 million in proceeds from stock award plansissuance in Q2 2021,
payments of $0.3 million;$48.1 million upon the closing of the Term Loan issued in November 2021 to retire the previous credit facility, and
a partial offsetearly payments of $100.0 million on the new Term Loan issued in November 2021 compared to these increases relates$15.6 million in debt payments in fiscal 2021 on the previous credit facility (see Note 7 to additional contingent consideration payments.the condensed consolidated financial statements).

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CONTRACTUAL OBLIGATIONS
The following summarizes our contractual obligations at September 30, 2020:2022:
Payments due by fiscal periodPayments due by fiscal period
($ in thousands)($ in thousands)TotalLess than 1 year1-3 years3-5 yearsThereafter($ in thousands)TotalLess than 1 year1-3 years3-5 yearsThereafter
Operating leasesOperating leases$27,917 $3,757 $6,569 $5,735 $11,856 Operating leases$22,356 $3,835 $6,490 $4,807 $7,224 
Contingent consideration4,228 4,228 — — — 
Revolving loanRevolving loan15,000 — — 15,000 — Revolving loan250,000 17,500 35,000 35,000 162,500 
Term loan48,125 2,500 7,188 38,437 — 
Interest on long-term debtInterest on long-term debt4,379 1,106 1,975 1,298 — Interest on long-term debt82,793 16,778 29,953 24,684 11,378 
TotalTotal$99,649 $11,591 $15,732 $60,470 $11,856 Total$355,149 $38,113 $71,443 $64,491 $181,102 
The operating lease agreements included above primarily relate to office space. The table above does not include our possible payments for uncertain tax positions. Our reserve for uncertain tax positions, including accrued interest and penalties, was $2.7$3.3 million as of September 30, 2020.2022. Due to the nature of the underlying liabilities and the extended time often needed to resolve income tax uncertainties, we cannot make reliable estimates of the amount or timing of future cash payments that may be required to settle these liabilities. The above table also does not include those obligations for royalties under license agreements as these royalties are calculated based on future sales of licensed products and we cannot make reliable estimates of the amount of cash payments.
FOREIGN CURRENCY
We are not exposed to foreign currency transaction risk associated with certain sales beingtransactions as the majority of our sales are denominated in Euros, British Pounds, Japanese Yen and Canadian Dollar.U.S. Dollars. We also are exposed to foreign currency translation risk as the financial position and operating results of our foreign subsidiaries are translated into U.S. Dollars for consolidation. We manage our net asset or net liability position for non-functional currency accounts, primarily the U.S. dollarDollar accounts in our foreign locations to reduce our foreign currency risk. We have not implemented a formal hedging strategystrategy.
During 2022 and 2021, we had approximately $85.8 million and $80.7 million, respectively, of revenue related to reduce foreign currency risk.
customers including export sales, of which $0.8 million were denominated in foreign currencies, predominantly the Canadian Dollar. During fiscal 2020, we had approximately $65.8 million of revenue related to foreign customers including export sales, of which $1.7 million was denominated in foreign currencies, predominantly the Euro and Canadian Dollar. During fiscal 2019 and 2018, we had approximately $70.2 million and $65.0 million, respectively, of revenue to foreign customers including export sales, of which $3.4 million and $9.7 million, respectively, were denominated in foreign currencies, predominantly the Euro and British Pound. In future periods, we continue to expect that the majority of our sales will be in U.S. Dollar.
RECENT ACCOUNTING DEVELOPMENTS
For information on new accounting pronouncements, see Note 1 to our consolidated financial statements.
CRITICAL ACCOUNTING POLICIES AND ESTIMATES
Our discussion and analysis of our financial condition and results of operations are based upon our consolidated financial statements, which have been prepared in accordance with accounting principles generally accepted in the United States of America. The preparation of these consolidated financial statements requires us to make estimates and judgments that affect the reported amounts of assets, liabilities, revenue and expenses, the disclosure of contingent assets and liabilities and the values of purchased assets and assumed liabilities in acquisitions. We base our estimates on historical experience and various other assumptions that we believed to be reasonable under the circumstances, the results of which form the basis for making judgments about the carrying values of assets and liabilities that are not readily apparent from other sources. Actual results may differ from these estimates.
We believe the following critical accounting policies impact our more significant judgments and estimates used in the preparation of our consolidated financial statements.

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REVENUE RECOGNITION
We recognize hardware product revenue upon transfer of control of goods or services to customers in an amount that reflects the consideration we expect to receive in exchange for those goods or services. We determine the amount of revenue to be recognized through application of the following steps:
identification of the contract, or contracts with a customer;
identification of the performance obligations in the contract;
determination of the transaction price;
allocation of the transaction price to the performance obligations in the contract; and
recognition of revenue when or as we satisfy the performance obligations.
Hardware Product Revenue and SmartSense by Digi® Equipment Revenue and Associated Installation Fees
Our hardware product revenue is derived primarily from the sale of wired and wireless hardware products to our distributors and direct/original equipment manufacturer (“Direct/OEM”) customers. Product revenue generally is recognized upon shipment of the product to a customer. Sales to authorized domestic distributors and Direct/OEM customers typically are made with certain rights of return and price adjustment provisions. Estimated reserves for future credit returns and pricing adjustments are established based on an analysis of historical patterns of credit returns and price adjustments compared to received credit returns and distribution sales for the current period. Estimated reserves for future credit returns and price adjustments are charged against revenue in the same period as the corresponding sales are recorded. Estimated sales returns for our distributor stock rotation program are accounted for under the guidance of ASC 845 Nonmonetary Transactions. Material differences between the historical trends used to determine estimated reserves and actual credit returns and pricing adjustments could result in a material change to our consolidated results of operations or financial position.
Equipment revenue from SmartSense by Digi® within our IoT Solutions segment is recognized upon shipment of the equipment to a customer. Installation service charges from these sales are recorded when the product is installed.
Subscription and Support Services Revenue
Our SmartSense by Digi® and Ventus subscription revenue is based on contracts with at least an annual term and is recorded on a monthly basis. These subscriptions are generally in a range from one to five years, and may contain an evergreen renewal provision. Generally, our subscription renewal charges per month are the same as the original contract term.
We also derive service revenue from our Digi Remote Manager,®, a platform-as-a-service (“PaaS”) offering, whereby customers pay for services consumed based on the number of devices being managed or monitored. This revenue is recognized over the life of the service term and is included in our IoT Products & Services segment. 
Digi Support Services revenues are recognized over the life of the support contract and included in our IoT Products & Services segment. Some of Digi Support Services revenue is for training and this revenue is recognized as the services are performed.
Professional Services Revenue
Professional services revenue is derived from our Digi Wireless Design Services contracts on either on a time-and-materials or a fixed-fee basis. These revenues, which are included in our IoT Products & Services segment are recognized as the services are performed for time-and-materials contracts or when milestones are achieved and accepted by the customeras invoiced for fixed-fee contracts.
Contracts with Multiple Performance Obligations
From time to time we have contracts from customers with multiple performance obligations. Our hardware products may be combined with our Digi Remote Manager® PaaS offering as well as other support services in an individual contract. Our SmartSense by Digi® revenues typically are derived from contracts with multiple performance obligations. These obligations may include: delivery of monitoring equipment that the customer either purchases out-right or uses while we retain ownership,, monitoring services, providing condition alerts of assets being monitored, and recertification of sensor equipment. When we retain ownership of the equipment, we charge an implementation fee to the customer so they can begin using the equipment. In
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these instances, all revenue derived from the above obligations is recognized over the subscription term of the contract. If the customer purchases the equipment
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out-right, that portion of the revenue is recognized at the stand-alone selling price at the time the equipment is shipped and all other revenue is recognized over the subscription term of the contract. We have made an accounting policy election to exclude from the measurement of our revenues any sales or similar taxes we collect from customers.
INVENTORIES
Inventories are stated at the lower of cost or net realizable value, with cost determined using the first-in, first-out method. We reduce the carrying value of our inventories for estimated excess and obsolete inventories equal to the difference between the cost of inventory and its estimated realizable value based upon assumptions about future product demand and market conditions. These estimates are subject to uncertainty and involve the use of historical data and future market expectations. Once the new cost basis is established, the value is not increased with any changes in circumstances that would indicate an increase in value after the re-measurement. If actual product demand or market conditions are less favorable than those projected by management, additional inventory write-downs may be required that could result in a material change to our consolidated results of operations or financial position.
GOODWILL
Goodwill represents the excess of cost over the fair value of identifiable assets acquired. Goodwill is tested for impairment on an annual basis as of June 30, or more frequently if events or circumstances occur which could indicate impairment. For our quantitative goodwill impairment tests, we determine the estimated fair value of each reporting unit and compare it to the carrying value of the reporting unit, including goodwill. If the carrying amount of a reporting unit is higher than its estimated fair value, an impairment loss must be recognized for the excess. We have two reportable operating segments, our IoT Products & Services segment and our IoT Solutions segment. Both operating segments constitute separatesegment (see Note 4 to the consolidated financial statements). Effective with the reorganization announcement on October 7, 2020 (see Note 10), our IoT Products & Services business is now structured to include four reporting units under the IoT Products & Services segment, each with a reporting manager: Cellular Routers, Console Servers, OEM Solutions and bothInfrastructure Management. Following our acquisition of Ventus in the first fiscal quarter of 2022, IoT Solutions is comprised of two reporting units; Ventus and SmartSense. We have six reporting units werethat have been tested individually for impairment.
The fair value of each reporting unit is determined using a weighted combination of an income and market approach. A discounted cash flow (“DCF”) method is utilized for the income approach. In developing the discounted cash flow analysis, our assumptions about future revenues, expenses, capital expenditures, and changes in working capital are based on management’s projections, and assume a terminal growth rate thereafter. A separate discount rate is determined for each reporting unit and these cash flows are then discounted to determine the fair value of the reporting unit. The market approach determines a value derived from the guideline company method. This market approach method estimates the price reasonably expected to be realized from the sale of the reporting unit based on comparable companies.
Assumptions and estimates to determine fair values under the income and market approaches are complex and often subjective. They can be affected by a variety of factors. These include external factors such as industry and economic trends. They also include internal factors such as changes in our business strategy and our internal forecasts. We believe we made a reasonable estimate with the assumptions used to calculate the fair values of our two reporting segments. Changes in circumstances or a potential event could negatively affect the estimated fair values. We will continue to monitor potential COVID-19 industry and demand impacts as this could potentially affect our cash flows and market capitalization. If our future operating results do not meet current forecasts or if we experience a sustained decline in our market capitalization that is determined to be indicative of a reduction in fair value of one or more of our reporting units, we may be required to record future impairment charges for goodwill.
Results of our Fiscal 20202022 Annual Impairment Test
WeAs of June 30, 2022, we had a total of $157.1$32.7 million of goodwill for the IoT Products & ServicesEnterprise Routers reporting unit, and $49.6$57.1 million of goodwill for the IoTConsole Servers reporting unit, $63.7 million of goodwill for the OEM Solutions reporting unit, as$20.4 million of June 30, 2020.goodwill for the Infrastructure Management reporting unit, $49.5 million of goodwill for the SmartSense reporting unit and $118.3 million of goodwill for the Ventus reporting unit. At June 30, 2020,2022, the fair value of goodwill exceeded the carrying value for all six reporting units. SmartSense and Ventus fair values exceeded carrying values by moreless than 10% for both reporting units.. Implied fair valuesvalue for botheach reporting units were eachunit was calculated on a standalone basis using a weighted combination of the income approach and market approach. The implied fair values of each reporting unit were added together along with our unallocated assets to get an indicated value of total equity to which a range of indicated value of total equity was derived. This range was compared to the
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total market capitalization of $338.2$852.0 million as of June 30, 2020.2022. This implied a range of control (deficit)/ premiums of 17.0%(5.6)% to 29.1%7.9%. This range of control premiums fell below the control premiums observed in the last five years in the communications equipment industry. As a result, the market capitalization reconciliation analysis proved support for the reasonableness of the fair values estimated for each individual reporting unit.
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During the fourth quarter of fiscal 2020, we assessed various qualitative factors to determine whether or not an additional goodwill impairment assessment was required as of September 30, 2020, and we concluded that no additional impairment assessment was required.
CONTINGENT CONSIDERATION
We measure our contingent consideration liabilities recognized in connection with business combinations at fair value on a recurring basis using significant unobservable inputs classified within Level 3 of the fair value hierarchy as defined in ASC 820 "Fair Value Measurement". We used a probability-weighted discounted cash flow approach as the valuation technique to determine the fair value of the contingent consideration on the acquisition date. At each subsequent reporting period, the fair value is re-measured with the change in fair value recognized in general and administrative expense in our Consolidated Statementsconsolidated statements of Operations.operations. Any amounts paid to the sellers in excess of the amount recorded on the acquisition date will be classified as cash flows used in operating activities. Payments to the sellers not exceeding the acquisition-date fair value of the contingent consideration will be classified as cash flows used in financing activities.
INCOME TAXES
We operate in multiple tax jurisdictions both in and outside of the U.S. Accordingly, we must determine the appropriate allocation of income to each of these jurisdictions. This determination requires us to make several estimates and assumptions. Tax audits associated with the allocation of this income, and other complex issues, may require an extended period of time to resolve. They also could result in adjustments to our income tax balances that are material to our consolidated financial position and results of operations and could result in potential cash outflows. Liabilities for uncertain tax positions are also established for potential and ongoing audits of federal, state and international issues. We routinely monitor the potential impact of such situations and believe that liabilities are properly stated. Valuations related to amounts owed and tax rates could be impacted by changes to tax codes and our interpretation thereof, changes in statutory rates, our future taxable income levels and the results of tax audits.
WARRANTIES
In general, we warrant our products to be free from defects in material and workmanship under normal use and service. The warranty periods generally range from one to five years. We typically have the option to repair or replace products we deem defective due to material or workmanship. Estimated warranty costs are accrued in the period that the related revenue is recognized based upon an estimated average per unit repair or replacement cost applied to the estimated number of units under warranty. These estimates are based upon historical warranty incidents and are evaluated on an ongoing basis to ensure the adequacy of the warranty accrual.
We also warrant our software or firmware incorporated into our products generally for a period of one year and offer to provide a bug fix or software patch within a reasonable period. We have not accrued specifically for this warranty and have not had claims specifically related to software or firmware.
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ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
INTEREST RATE RISK
We may be exposed to interest rate risk should we decide to invest in marketable securities. When we held marketable securities, we classified them as available-for-sale and were carried at fair value. Our investments historically consisted of money market funds, certificates of deposit, commercial paper, corporate bonds and government municipal bonds. Our investment policy specifies the types of eligible investments and minimum credit quality of our investments, as well as diversification and concentration limits which mitigate our risk. We do not use derivative financial instruments to hedge against interest rate risk because the majority of our investments mature in less than one year.
We are exposed to market risks related to fluctuations in interest rates on amounts borrowed under the Credit Facility. As of September 30, 2020,2022, we had $48.1$250.0 million outstanding under our Term Loan and $15.0$0.0 million outstanding under our Revolving Loan. Prior to May 4, 2020, borrowingsBorrowings under the Term Loan Facility bear interest at a rate per annum equal to LIBOR with a floor of 0.50% for an interest period of one, three or six months as selected by Digi, reset at the end of the selected interest period (or a replacement benchmark rate if LIBOR is no longer available) plus 5.00% or a base rate plus 4.00%. The base rate is determined by reference to the highest of BMO’s prime rate, the Federal Funds Effective Rate plus 0.5%, or the one-month LIBOR for U.S. dollars plus 1.00%. The applicable margin for loans under the Revolving Credit Facility bore interest rates basedis in a range of 4.00-3.75% for LIBOR loans and 3.00 to 2.75% for base rate loans, depending on an underlying variable benchmark plus applicable margin based on our totalDigi’s consolidated leverage ("ABR"); this interest rate was reset quarterly. Effective May 4, 2020, borrowings under the Credit Facility bear a variable interest rate of LIBOR plus an applicable margin spread from 3.25% to 1.25%. The amount of the applicable margin spread is a function of our leverage ratio and is reset monthly.ratio. Based on the balance sheet position for both the Term Loan and Revolving Loan at September 30, 2020,2022, the annualized effect of a 25 basis point change in interest rates would increase or decrease our interest expense by $0.3$0.6 million. For additional information, see Note 87 to our consolidated financial statements. For our Credit Facility, interest rate changes generally do not affect the fair value of the debt instruments, but do impact future earnings and cash flows, assuming other factors are held constant. If interest rates remain elevated, we will continue to see interest expenses that are higher than historical amounts.
FOREIGN CURRENCY RISK
We are exposed to foreign currency transaction risk associated with certain sales being denominated in Euros, British Pounds, Japanese Yen or Canadian Dollars and in certain cases, transactions in U.S. Dollars in our foreign entities. We are also exposed to foreign currency translation risk as the financial position and operating results of our foreign subsidiaries are translated into U.S. Dollars for consolidation. We manage our net asset or net liability position for non-functional currency accounts, primarily the U.S. dollar accounts in our foreign locations to reduce our foreign currency risk. In addition, as foreign currency rates fluctuate, we may from time to time, adjust the prices of our products, services and subscriptions. We have not implemented a formal hedging strategy.
The table below compares the average monthly exchange rates of the Euro, British Pound Japanese YenCanadian Dollar, Indian Rupee and CanadianAustralian Dollar:
Fiscal year ended
September 30,
% increase Fiscal year ended
September 30,
% increase
20202019(decrease) 20222021(decrease)
EuroEuro1.1268 1.1300 (0.3)%Euro1.1057 1.1951 (7.5)%
British PoundBritish Pound1.2722 1.2769 (0.4)%British Pound1.1377 1.2718 (10.5)%
Japanese Yen0.0093 0.0091 2.2 %
Canadian DollarCanadian Dollar0.7441 0.7518 (1.0)%Canadian Dollar0.7768 0.7911 (1.8)%
Indian RupeeIndian Rupee0.0130 0.0131 (0.8)%
Australian DollarAustralian Dollar0.7105 0.7510 (5.4)%
A 10.0% change from the 20202022 average exchange rate for the Euro, British Pound YenCanadian Dollar, Indian Rupee and CanadianAustralian Dollar to the U.S. Dollar would have resulted in a 0.1%an immaterial increase or decrease in fiscal 20202022 annual revenue and a 0.9%1.2% increase or decrease in stockholders' equity at September 30, 2020.2022. The above analysis does not take into consideration any pricing adjustments we may make in response to changes in the exchange rates.
CREDIT RISK
We have some exposure to credit risk related to our accounts receivable portfolio. Exposure to credit risk is controlled through regular monitoring of customer financial status, credit limits and collaboration with sales management on customer contacts to facilitate payment.
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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
Board of Directors and Shareholders
Digi International Inc.
Opinion on the financial statements
We have audited the accompanying consolidated balance sheets of Digi International Inc. (a Delaware corporation) and subsidiaries (the “Company”) as of September 30, 20202022 and 2019,2021, the related consolidated statements of operations, comprehensive income, shareholders’stockholders’ equity, and cash flows for each of the three years in the period ended September 30, 2020,2022, and the related notes and consolidated financial statement schedule included under Item 1515(a) (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of September 30, 20202022 and 2019,2021, and the results of its operations and its cash flows for each of the three years in the period ended September 30, 2020,2022, in conformity with accounting principles generally accepted in the United States of America.
We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the Company’s internal control over financial reporting as of September 30, 2020,2022, based on criteria established in the 2013 Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”), and our report dated November 25, 202023, 2022 expressed an unqualified opinion.
Change in accounting principle
As discussed in Note 1 to the consolidated financial statements, the Company has changed its method of accounting for leases in fiscal year 2020 due to the adoption of ASC Topic 842, Leases.
Basis for opinion
These financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.
Critical audit matters
Critical audit matters are matters arising from the current period audit of the financial statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. We determined that there are no critical matters.


/s/ GRANT THORNTON LLP

We have served as the Company’s auditor since 2017.2016.

Minneapolis, MinnesotaCincinnati, Ohio
November 25, 2020




23, 2022

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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA (CONTINUED)


DIGI INTERNATIONAL INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
Fiscal year ended September 30,
202020192018
(in thousands, except per common share data)
Revenue:
Product$248,374 $224,530 $201,737 
Service30,897 29,673 25,156 
Total revenue279,271 254,203 226,893 
Cost of sales:
Cost of product118,322 118,855 104,639 
Cost of service12,490 13,350 10,329 
Amortization4,487 2,963 2,871 
Total cost of sales135,299 135,168 117,839 
Gross profit143,972 119,035 109,054 
Operating expenses:
Sales and marketing52,761 45,801 44,517 
Research and development43,765 37,564 33,178 
General and administrative36,012 25,685 28,276 
Restructuring charge (reversal)117 (87)301 
Total operating expenses132,655 108,963 106,272 
Operating income11,317 10,072 2,782 
Other (expense) income, net:
Interest income304 733 445 
Interest expense(3,592)(102)(25)
Other (expense) income, net(566)442 48 
Total other (expense) income, net(3,854)1,073 468 
Income before income taxes7,463 11,145 3,250 
Income tax (benefit) expense(948)1,187 1,619 
Net income$8,411 $9,958 $1,631 
Net income per common share:
Basic$0.29 $0.36 $0.06 
Diluted$0.28 $0.35 $0.06 
Weighted average common shares:
Basic28,849 27,905 27,083 
Diluted29,546 28,554 27,652 
The accompanying notes are an integral part of the consolidated financial statements.
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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA (CONTINUED)


DIGI INTERNATIONAL INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
Fiscal year ended September 30,
202020192018
(in thousands)
Net income$8,411 $9,958 $1,631 
Other comprehensive income (loss), net of tax:
Foreign currency translation adjustment1,698 (2,003)(865)
Change in net unrealized gain (loss) on investments19 (31)
Less income tax (expense) benefit(5)
Reclassification of realized loss on investments included in net income (1)31 
Less income tax benefit (2)(8)
Other comprehensive income (loss), net of tax1,698 (1,989)(867)
Comprehensive income$10,109 $7,969 $764 
(1)Recorded in Other (expense) income, net in our Consolidated Statements of Operations.
(2)Recorded in Income tax (benefit) expense in our Consolidated Statements of Operations.


The accompanying notes are an integral part of the consolidated financial statements.

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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA (CONTINUED)

DIGI INTERNATIONAL INC.
CONSOLIDATED BALANCE SHEETS
 As of September 30,
 20202019
 (in thousands, except share data)
ASSETS  
Current assets:  
Cash and cash equivalents$54,129 $92,792 
Accounts receivable, net59,227 56,417 
Inventories51,568 39,764 
Other current assets5,134 3,574 
Total current assets170,058 192,547 
Property, equipment and improvements, net11,507 13,857 
Identifiable intangible assets, net121,248 30,667 
Goodwill210,135 153,422 
Deferred tax assets389 7,330 
Operating lease right-of-use assets14,334 
Other non-current assets1,011 875 
Total assets$528,682 $398,698 
LIABILITIES AND STOCKHOLDERS’ EQUITY  
Current liabilities:  
Current portion of long-term debt$1,972 $
Accounts payable28,067 21,183 
Accrued compensation9,372 8,733 
Unearned revenue7,691 5,025 
Contingent consideration on acquired businesses4,228 5,407 
Current portion of operating lease liabilities2,527 
Other current liabilities7,373 4,110 
Total current liabilities61,230 44,458 
Income taxes payable1,958 1,192 
Deferred tax liabilities17,171 261 
Long-term debt58,980 
Operating lease liabilities16,193 
Other non-current liabilities1,650 3,809 
Total liabilities157,182 49,720 
Commitments and Contingencies (see Note 17)
Stockholders’ equity:  
Preferred stock, $.01 par value; 2,000,000 shares authorized; none issued and outstanding
Common stock, $.01 par value; 60,000,000 shares authorized; 35,512,843 and 34,608,003 shares issued355 346 
Additional paid-in capital279,741 266,567 
Retained earnings170,330 161,919 
Accumulated other comprehensive loss(23,817)(25,515)
Treasury stock, at cost, 6,353,094 and 6,367,428 shares(55,109)(54,339)
Total stockholders’ equity371,500 348,978 
Total liabilities and stockholders’ equity$528,682 $398,698 

The accompanying notes are an integral part of the consolidated financial statements.
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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA (CONTINUED)

DIGI INTERNATIONAL INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
Fiscal year ended September 30,
202020192018
Operating activities:(in thousands)
Net income$8,411 $9,958 $1,631 
Adjustments to reconcile net income to net cash provided by (used in) operating activities:
Depreciation of property, equipment and improvements4,545 4,578 3,349 
Amortization of identifiable intangible assets14,754 8,818 9,435 
Stock-based compensation7,237 5,655 4,854 
Deferred income tax benefit(3,357)(799)(376)
Gain on sale of property, equipment and improvements(4,392)(622)
Change in fair value of contingent consideration(128)1,190 1,377 
Provision for bad debt and product returns2,135 635 1,120 
Provision for inventory obsolescence2,630 1,874 2,056 
Other, net366 (156)368 
Changes in operating assets and liabilities (net of acquisitions):   
Accounts receivable5,539 (6,589)(16,004)
Inventories(11,133)(1,062)(11,344)
Other assets(704)(866)(1,412)
Income taxes(1,100)(103)697 
Accounts payable3,205 8,232 2,728 
Accrued expenses2,078 1,991 (635)
Net cash provided by (used in) operating activities34,478 28,964 (2,778)
Investing activities:   
Proceeds from maturities of marketable securities4,750 32,032 
Proceeds from sale of business2,000 
Acquisition of businesses, net of cash acquired(136,098)(56,258)
Proceeds from sale of property and equipment10,096 731 
Purchase of property, equipment, improvements and certain other intangible assets(899)(9,335)(1,842)
Net cash (used in) provided by investing activities(136,997)5,511 (23,337)
Financing activities:   
Proceeds from long-term debt119,018 
Payments on long-term debt(55,893)
Payments for contingent consideration(4,698)(3,748)
Proceeds from stock option plan transactions5,902 4,874 5,460 
Proceeds from employee stock purchase plan transactions1,065 1,058 1,115 
Taxes paid for net share settlement of share-based payment awards(1,791)(1,071)(748)
Net cash provided by financing activities63,603 1,113 5,827 
Effect of exchange rate changes on cash and cash equivalents253 (810)80 
Net (decrease) increase in cash and cash equivalents(38,663)34,778 (20,208)
Cash and cash equivalents, beginning of period92,792 58,014 78,222 
Cash and cash equivalents, end of period$54,129 $92,792 $58,014 
Supplemental disclosures of cash flow information:
Interest paid$3,009 $$10 
Income taxes paid, net$3,686 $2,048 $1,235 
Supplemental schedule of non-cash investing and financing activities:
Accrual for property, equipment, improvements and certain other intangibles assets$(26)$$(78)
Transfer of inventory to property, equipment and improvements$(1,363)$(1,064)$(2,159)
Liability related to acquisition of business$(5,100)$$(2,300)

Year ended September 30,
202220212020
(in thousands, except per common share data)
Revenue:
Product$290,170 $265,805 $248,374 
Service98,055 42,827 30,897 
Total revenue388,225 308,632 279,271 
Cost of sales:
Cost of product140,615 124,065 118,322 
Cost of service26,027 13,412 12,490 
Amortization5,297 4,498 4,487 
Total cost of sales171,939 141,975 135,299 
Gross profit216,286 166,657 143,972 
Operating expenses:
Sales and marketing70,366 61,909 52,761 
Research and development55,098 46,623 43,765 
General and administrative58,527 40,830 36,140 
Change in fair value of contingent consideration(6,200)5,772 (128)
Restructuring charge275 995 117 
Total operating expenses178,066 156,129 132,655 
Operating income38,220 10,528 11,317 
Other expense, net:
Interest income11 10 304 
Interest expense(19,701)(1,395)(3,592)
Other income (expense), net98 (144)(566)
Total other expense, net(19,592)(1,529)(3,854)
Income before income taxes18,628 8,999 7,463 
Income tax benefit(755)(1,367)(948)
Net income$19,383 $10,366 $8,411 
Net income per common share:
Basic$0.55 $0.32 $0.29 
Diluted$0.54 $0.31 $0.28 
Weighted average common shares:
Basic35,031 32,111 28,849 
Diluted35,995 33,394 29,546 
The accompanying notes are an integral part of the consolidated financial statements.
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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA (CONTINUED)


DIGI INTERNATIONAL INC.
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITYCOMPREHENSIVE INCOME
For fiscal years ended September 30, 2020, 2019 and 2018
(in thousands)Accumulated
AdditionalOtherTotal
Common StockTreasury StockPaid-InRetainedComprehensiveStockholders’
SharesPar ValueSharesValueCapitalEarningsLossEquity
Balances, September 30, 201733,008 $330 6,437 $(54,533)$245,528 $150,363 $(22,659)$319,029 
Cumulative-effect adjustment from adoption of ASU 2016-09— — — — 52 (33)— 19 
Net income— — — — — 1,631 — 1,631 
Other comprehensive loss— — — — — — (867)(867)
Employee stock purchase plan issuances— — (126)1,065 50 — — 1,115 
Taxes paid for net share settlement of share-based payment awards— — 74 (748)— — — (748)
Issuance of stock under stock award plans805 — — 5,452 — — 5,460 
Stock-based compensation expense— — — — 4,854 — — 4,854 
Balances, September 30, 201833,813 338 6,385 (54,216)255,936 151,961 (23,526)330,493 
Net income— — — — — 9,958 — 9,958 
Other comprehensive loss— — — — — — (1,989)(1,989)
Employee stock purchase plan issuances— — (111)948 110 — — 1,058 
Taxes paid for net share settlement of share-based payment awards— — 93 (1,071)— — — (1,071)
Issuance of stock under stock award plans795 — — 4,866 — — 4,874 
Stock-based compensation expense— — — — 5,655 — — 5,655 
Balances, September 30, 201934,608 346 6,367 (54,339)266,567 161,919 (25,515)348,978 
Net income— — — — — 8,411 — 8,411 
Other comprehensive income— — — — — — 1,698 1,698 
Employee stock purchase plan issuances— — (118)1,021 44 — — 1,065 
Taxes paid for net share settlement of share-based payment awards— — 104 (1,791)— — — (1,791)
Issuance of stock under stock award plans905 — — 5,893 — — 5,902 
Stock-based compensation expense— — — — 7,237 — — 7,237 
Balances, September 30, 202035,513 $355 6,353 $(55,109)$279,741 $170,330 $(23,817)$371,500 
Year ended September 30,
202220212020
(in thousands)
Net income$19,383 $10,366 $8,411 
Other comprehensive (loss) income, net of tax:
Foreign currency translation adjustment(3,308)1,071 1,698 
Other comprehensive (loss) income, net of tax(3,308)1,071 1,698 
Comprehensive income$16,075 $11,437 $10,109 

The accompanying notes are an integral part of the consolidated financial statements.

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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA (CONTINUED)

DIGI INTERNATIONAL INC.
CONSOLIDATED BALANCE SHEETS
 As of September 30,
 20222021
 (in thousands, except share data)
ASSETS  
Current assets:  
Cash and cash equivalents$34,900 $152,432 
Accounts receivable, net50,450 43,738 
Inventories73,223 43,921 
Deferred tax assets3,764 2,698 
Other current assets3,871 3,869 
Total current assets166,208 246,658 
Property, equipment and improvements, net27,594 12,132 
Identifiable intangible assets, net302,064 118,029 
Goodwill340,477 225,522 
Operating lease right-of-use assets15,299 15,684 
Other non-current assets2,253 1,506 
Total assets$853,895 $619,531 
LIABILITIES AND STOCKHOLDERS’ EQUITY  
Current liabilities:  
Current portion of long-term debt$15,523 $— 
Accounts payable32,373 22,586 
Accrued compensation14,576 12,934 
Unearned revenue19,803 13,589 
Current portion of operating lease liabilities3,196 2,633 
Other current liabilities11,036 7,199 
Total current liabilities96,507 58,941 
Income taxes payable2,441 2,334 
Deferred tax liabilities9,666 13,493 
Long-term debt222,448 45,799 
Operating lease liabilities16,978 18,368 
Other non-current liabilities4,342 8,079 
Total liabilities352,382 147,014 
Commitments and Contingencies (see Note 16)
Stockholders’ equity:  
Preferred stock, $.01 par value; 2,000,000 shares authorized; none issued and outstanding— — 
Common stock, $.01 par value; 60,000,000 shares authorized; 41,950,732 and 40,653,035 shares issued420 407 
Additional paid-in capital385,244 370,699 
Retained earnings200,075 180,692 
Accumulated other comprehensive loss(26,054)(22,746)
Treasury stock, at cost, 6,412,812 and 6,390,645 shares(58,172)(56,535)
Total stockholders’ equity501,513 472,517 
Total liabilities and stockholders’ equity$853,895 $619,531 

The accompanying notes are an integral part of the consolidated financial statements.
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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA (CONTINUED)

DIGI INTERNATIONAL INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
Year ended September 30,
202220212020
Operating activities:(in thousands)
Net income$19,383 $10,366 $8,411 
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation of property, equipment and improvements6,644 4,343 4,545 
Amortization30,928 16,534 14,754 
Stock-based compensation8,578 8,135 7,237 
Deferred income tax provision(3,387)(4,598)(3,357)
Loss on sale of property, equipment and improvements89 — 
Change in fair value of contingent consideration(6,200)5,772 (128)
Provision for bad debt and product returns427 2,290 2,135 
Provision for inventory obsolescence6,901 1,200 2,630 
Other, net(192)42 366 
Changes in operating assets and liabilities (net of acquisitions):   
Accounts receivable(541)11,467 5,539 
Inventories(41,369)4,679 (11,133)
Other assets(545)(1,657)(704)
Income taxes(1,305)165 (1,100)
Accounts payable7,281 (5,578)3,205 
Accrued expenses11,133 4,474 2,078 
Net cash provided by operating activities37,740 57,723 34,478 
Investing activities:   
Acquisition of businesses, net of cash acquired(347,554)(19,108)(136,098)
Purchase of property, equipment, improvements and certain other intangible assets(1,974)(2,257)(899)
Net cash used in investing activities(349,528)(21,365)(136,997)
Financing activities:   
Proceeds from long-term debt350,000 617 119,018 
Payments of debt issuance costs(13,443)— — 
Payments on long-term debt(148,118)(15,624)(55,893)
Payments for contingent consideration— (4,200)(4,698)
Proceeds from issuances of stock, net of offering expenses— 73,830 — 
Proceeds from stock option plan transactions9,505 8,525 5,902 
Proceeds from employee stock purchase plan transactions1,500 1,214 1,065 
Taxes paid for net share settlement of share-based payment awards(6,662)(2,120)(1,791)
Net cash provided by financing activities192,782 62,242 63,603 
Effect of exchange rate changes on cash and cash equivalents1,474 (297)253 
Net (decrease) increase in cash and cash equivalents(117,532)98,303 (38,663)
Cash and cash equivalents, beginning of period152,432 54,129 92,792 
Cash and cash equivalents, end of period$34,900 $152,432 $54,129 
Supplemental disclosures of cash flow information:
Interest paid$14,209 $917 $3,009 
Income taxes paid, net$4,333 $3,684 $3,686 
Supplemental schedule of non-cash investing and financing activities:
Accrual for property, equipment, improvements and certain other intangibles assets$(191)$(98)$(26)
Tenant improvement allowance$— $(1,000)$— 
Transfer of inventory to property, equipment and improvements$(6,237)$(1,838)$(1,363)
Liability related to acquisition of business$— $(6,200)$(5,100)
Term debt refinanced as credit facility$— $50,000 $— 

The accompanying notes are an integral part of the consolidated financial statements.
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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA (CONTINUED)

DIGI INTERNATIONAL INC.
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
For fiscal years ended September 30, 2022, 2021 and 2020
(in thousands)Accumulated
AdditionalOtherTotal
Common StockTreasury StockPaid-InRetainedComprehensiveStockholders’
SharesPar ValueSharesValueCapitalEarningsLossEquity
Balances, September 30, 201934,608 $346 6,367 $(54,339)$266,567 $161,919 $(25,515)$348,978 
Net income— — — — — 8,411 — 8,411 
Other comprehensive income— — — — — — 1,698 1,698 
Employee stock purchase plan issuances— — (118)1,021 44 — — 1,065 
Taxes paid for net share settlement of share-based payment awards— — 104 (1,791)— — — (1,791)
Issuance of stock under stock award plans905 — — 5,893 — — 5,902 
Stock-based compensation expense— — — — 7,237 — — 7,237 
Balances, September 30, 202035,513 355 6,353 (55,109)279,741 170,330 (23,817)371,500 
Net income— — — — — 10,366 — 10,366 
Other comprehensive income— — — — — — 1,071 1,071 
Issuance of common stock, net of offering expenses4,025 40 — — 73,790 — — 73,830 
Other— — — — — (4)— (4)
Employee stock purchase plan issuances— — (79)694 520 — — 1,214 
Taxes paid for net share settlement of share-based payment awards— — 117 (2,120)— — — (2,120)
Issuance of stock under stock award plans1,115 12 — — 8,513 — — 8,525 
Stock-based compensation expense— — — — 8,135 — — 8,135 
Balances, September 30, 202140,653 407 6,391 (56,535)370,699 180,692 (22,746)472,517 
Net income— — — — — 19,383 — 19,383 
Other comprehensive loss— — — — — — (3,308)(3,308)
Employee stock purchase plan issuances— — (80)726 774 — — 1,500 
Taxes paid for net share settlement of share-based payment awards and options— — 102 (2,363)(4,299)— — (6,662)
Issuance of stock under stock award plans1,297 13 — — 9,492 — — 9,505 
Stock-based compensation expense— — — — 8,578 — — 8,578 
Balances, September 30, 202241,950 $420 6,413 $(58,172)$385,244 $200,075 $(26,054)$501,513 

The accompanying notes are an integral part of the consolidated financial statements.
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Business Description
We are a leading global provider of business and mission-critical and IoT connectivity products, services and solutions. We help our customers create next-generation connected products to deploy, monitor and manage critical communications infrastructures and compliance standards in demanding environments with high levels of security and reliability. We have 2two reportable operating segments: (i) IoT Products & Services; and (ii) IoT Solutions.
Principles of Consolidation
The consolidated financial statements include our accounts and the accounts of our wholly-owned subsidiaries. All intercompany accounts and transactions have been eliminated in consolidation.
Reclassifications
The subcategories within total revenue and total cost of sales were redefined in 2019 into "Product" and "Service". Fiscal 2018 hardware product and services and solutions amounts have been reclassified to conform to our fiscal 2020 and fiscal 2019 presentation.

Accounting Estimates

The preparation of the consolidated financial statements in conformity with U.S. generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts in the consolidated financial statements and accompanying notes. Actual results could differ significantly from those estimates.
Cash and Cash Equivalents
Cash equivalents consist of money market accounts and other highly liquid investments purchased with an original maturity of three months or less. The carrying amounts approximate fair value due to the short maturities of these investments. We maintain our cash and cash equivalents in bank accounts which may exceed federally insured limits at times. We have not experienced any losses in these accounts.
Marketable Securities
Marketable securities previously consisted of certificates of deposit, commercial paper, corporate bonds and government municipal bonds. All marketable securities were accounted for as available-for-sale and were carried at fair value on our Consolidated Balance Sheets with unrealized gains and losses recorded in accumulated other comprehensive loss within stockholders’ equity. In order to estimate the fair value for each security in our investment portfolio, we obtained quoted market prices and trading activity for each security when available. We obtained relevant information from our investment advisor and, if warranted, we may have reviewed the financial solvency of certain security issuers.
We regularly monitored and evaluated the value of our marketable securities. When assessing marketable securities for other-than-temporary declines in value, we considered several factors. These factors included: how significant the decline in value is as a percentage of the original cost, how long the market value of the investment has been less than its original cost, the underlying factors contributing to a decline in the prices of securities in a single asset class, the performance of the issuer’s stock price in relation to the stock price of its competitors within the industry, expected market volatility, analyst recommendations, the views of external investment managers, any news or financial information that has been released specific to the investee and the outlook for the overall industry in which the issuer operates. If events and circumstances indicate that a decline in the value of a security had occurred and is other-than-temporary, we would record a charge to other income, net.
Accounts Receivable
Accounts receivable are stated at the amount we expect to collect. This amount is net of an allowance for doubtful accountscredit losses for estimated losses resulting from the inability of our customers to make required payments and a reserve for future credit returns and pricing adjustments.  The following factors are considered when determining the collectability of specific customer accounts:  customer creditworthiness, past transaction history with the customer, and changes in customer payment terms or practices.  In addition, overall historical collection experience, current economic industry trends, and a review of the current status of trade accounts receivable are considered when determining the required allowance for doubtful accounts.credit losses.  Based on
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our assessment, we provide for estimated uncollectible amounts through a charge to earnings and a credit to our allowance for doubtful accounts.credit losses.  Balances that remain outstanding after we have used reasonable collection efforts are written off through a charge to the allowance for doubtful accountscredit losses and a credit to accounts receivable. Estimated reserves for future credit returns and pricing adjustments are established based on an analysis of historical patterns of credit returns and price adjustments compared to received credit returns and distribution sales for the current period. Estimated reserves for future credit returns and price adjustments are charged against revenue in the same period as the corresponding sales are recorded. Estimated sales returns for our distributor stock rotation program are accounted for under the guidance of Accounting Standard Codification (ASC) 845 Nonmonetary Transactions.
The following table presents a reconciliation of the allowance for credit losses (in thousands):
Year ended September 30,
20222021
Balance at beginning of period$3,934 $3,778 
Additions1,475 2,803 
Uncollectible accounts charged to allowance, net of recoveries(2,124)(2,647)
Balance at end of period$3,285 $3,934 
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Inventories
Inventories are valued at the lower of cost or net realizable value using the first-in, first-out (FIFO) method. Appropriate consideration is given to deterioration, obsolescence and other factors in evaluating net realizable value.
Property, Equipment and Improvements, Net
Property, equipment and improvements are carried at cost, net of accumulated depreciation. Depreciation is provided by charges to operations using the straight-line method over the estimated asset useful lives. Furniture and fixtures, purchased software and other equipment are depreciated over a period of three years to ten years. Building improvements and buildings are depreciated over ten years and thirty-nine39 years, respectively. Leasehold improvements are depreciated over the shorter of the lease term or the estimated useful life of the asset. Long-lived assets to be held and used, such as property, equipment and improvements, are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable.
Expenditures for maintenance and repairs are charged to operations as incurred, while major renewals and betterments are capitalized. The assets and related accumulated depreciation accounts are adjusted for asset retirements and disposals with the resulting gain or loss included in operations.
Identifiable Intangible Assets
Purchased proven technology, license agreements, covenants not to compete and other identifiable intangible assets are recorded at fair value when acquired in a business acquisition, or at cost when not purchased in a business acquisition. All other identifiable intangible assets are amortized on a straight-line basis over their estimated useful lives of three years to 14.520.5 years. Useful lives for identifiable intangible assets are estimated at the time of acquisition based on the periods of time from which we expect to derive benefits from the identifiable intangible assets. Amortization of purchased and core technology is included in cost of sales in the Consolidated Statements of Operations. Amortization of all other acquired identifiable intangible assets is charged to operating expenses as a component of general and administrative expense.
Identifiable intangible assets are reviewed for impairment whenever events or circumstances indicate that undiscounted expected future cash flows are not sufficient to recover the carrying value amount. Impairment losses, if any, are recorded in the period the impairment is identified. There were no impairments identified in fiscal 2020, 20192022, 2021 or 2018.2020.
Goodwill
Goodwill represents the excess of cost over the fair value of identifiable assets acquired.  Goodwill is quantitatively tested for impairment on an annual basis as of June 30, or more frequently if events or circumstances occur which could indicate impairment.
We have 2two reportable operating segments, our IoT Products & Services segment and our IoT Solutions segment (see Note 4 to the consolidated financial statements). As a result, we concluded thatEffective with the reorganization announcement on October 7, 2020 (see Note 10), our IoT Products & Services business is now structured to include four reporting units under the IoT Products & Services segment, each with a reporting manager: Cellular Routers, Console Servers, OEM Solutions and Infrastructure Management. Following our acquisition of Ventus in the first fiscal quarter of 2022, IoT Solutions segment constitute separateis comprised of two reporting units; Ventus and SmartSense. We have six reporting units for purposes of the ASC 350-20-35 "Goodwill Measurement of Impairment" assessment and both units werethat have been tested individually for impairment.

For our quantitative goodwill impairment tests, we determine the estimated fair value of each reporting unit and compare itDue to the carrying value of the reporting unit, including goodwill. If the carrying amount of a reporting unit is higher than its estimated fair value, thenreorganization on October 7, 2020 (see Note 10), we performed an interim impairment loss must be recognized for the excess. Fair values for both reporting units were each estimated on a standalone basis using a weighted combination of the income approach and market approach.
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The income approach indicates the fair value of a business based on the value of the cash flows the business or asset can be expectedtest in addition to generate in the future. A commonly used variation of the income approach used to value a business is the discounted cash flow (“DCF”) method. The DCF method is a valuation technique in which the value of a business is estimated on the earnings capacity, or available cash flow, of that business. Earnings capacity represents the earnings available for distribution to stockholders after consideration of the reinvestment required for future growth. Significant judgment is required to estimate the amount and timing of future cash flows for each reporting unit and the relative risk of achieving those cash flows.
The market approach indicates the fair value of a business or asset based on a comparison of the business or asset to comparable publicly traded companies or assets and transactions in its industry as well as our prior acquisitions. This approach can be estimated through the guideline company method. This method indicates fair value of a business by comparing it to publicly traded companies in similar lines of business. After identifying and selecting the guideline companies, we make judgments about the comparability of the companies based on size, growth rates, profitability, risk, and return on investment in order to estimate market multiples. These multiples are then applied to the reporting units to estimate a fair value.
Results of our Fiscal 2020 Annual Impairment Test
We had a total of $157.1 million of goodwill for the IoT Products & Services reporting unit and $49.6 million of goodwill for the IoT Solutions reporting unitannual test as of June 30, 2020. At June 30, 2020, fair value exceeded the carrying value by more than 10% for both reporting units. Implied fair values for both reporting units were each calculated on a standalone basis using a weighted combination of the income approach and market approach. The implied fair values of each reporting unit were added together to get an indicated value of total equity to which a range of indicated value of total equity was derived. This range was compared to the total market capitalization of $338.2 million2021. Our goodwill impairment tests as of June 30,2022, June 30, 2020. This implied a range of control premiums of 17.0% to 29.1%2021 and October 7, 2020 indicated no impairment (see Note 3). This range of control premiums fell below the control premiums observed in the last five years in the communications equipment industry. As a result, the market capitalization reconciliation analysis proved support for the reasonableness of the fair values estimated for each individual reporting unit.
During the fourth quarter of fiscal 2020,2022, we assessed various qualitative factors to determine whether or not an additional goodwill impairment assessment was required as of September 30, 2020,2022, and we concluded that no additional impairment assessment was required.
Assumptions and estimates to determine fair values under the income and market approaches are complex and often subjective.  They can be affected by a variety of factors. These include external factors such as industry and economic trends. They also include internal factors such as changes in our business strategy and our internal forecasts. Changes in circumstances or a potential event could negatively affect the estimated fair values. We will continue to monitor potential COVID-19 industry and demand impacts as this could potentially affect our cash flows and market capitalization. If our future operating results do not meet current forecasts or if we experience a sustained decline in our market capitalization that is determined to be indicative of a reduction in fair value of one or more of our reporting units, we may be required to record future impairment charges for goodwill.
Contingent Consideration
We measure our contingent consideration liabilities recognized in connection with business combinations at fair value on a recurring basis using significant unobservable inputs classified within Level 3 of the fair value hierarchy as defined in ASC 820 "Fair Value Measurement". We used a probability-weighted discounted cash flow approach as a valuation technique to
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determine the fair value of the contingent consideration on the acquisition date. At each subsequent reporting period, the fair value is re-measured with the change in fair value recognized in general and administrative expense in our Consolidated
Statements of Operations. Amounts, if any, paid to the seller in excess of the amount recorded on the acquisition date will be classified as cash flows used in operating activities. Payments to the seller not exceeding the acquisition-date fair value of the contingent consideration will be classified as cash flows used in financing activities.
Warranties
In general, we warrant our hardware products to be free from defects in material and workmanship under normal use and service. The warranty periods generally range from one year to five years. We typically have the option to either repair or replace hardware products we deem defective with regard to material or workmanship. Estimated warranty costs are accrued in the period that the related revenue is recognized based upon an estimated average per unit repair or replacement cost applied to
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the estimated number of units under warranty. These estimates are based upon historical warranty incidents and are evaluated on an ongoing basis to ensure the adequacy of the warranty accrual.
We also warrant our software or firmware incorporated into our products generally for a period of one year and offer to provide a bug fix or software patch within a reasonable period. We have not accrued specifically for this warranty and have not had claims specifically related to software or firmware. We are not responsible for, and do not warrant that, custom software versions, created by OEM customers based upon our software source code, will function in a particular way, will conform to any specifications or are fit for any particular purpose. Further, we do not indemnify these customers from any third-party liability as it relates to or arises from any customization or modifications made by the OEM customer.
Treasury Stock 
We record treasury stock at cost. Treasury stock may be acquired from employees for tax withholding purposes related to vesting of restricted stock awards as part of our stock-based compensation program.program and issued pursuant to the Employee Stock Purchase Plan.

Revenue Recognition
We recognize hardware product revenue upon transfer of control of goods or services to customers in an amount that reflects the consideration we expect to receive in exchange for those goods or services.
We determine the amount of revenue to be recognized through application of the following steps:
identification of the contract, or contracts with a customer;
identification of the performance obligations in the contract;
determination of the transaction price;
allocation of the transaction price to the performance obligations in the contract; and
recognition of revenue when or as we satisfy the performance obligations.
Hardware Product Revenue and SmartSense by Digi® Equipment Revenue and Associated Installation Fees
Our hardware product revenue is derived primarily from the sale of wired and wireless hardware products to our distributors and direct/original equipment manufacturer (“Direct/OEM”) customers. Product revenue generally is recognized upon shipment of the product to a customer. Sales to authorized domestic distributors and Direct/OEM customers typically are made with certain rights of return and price adjustment provisions. Estimated reserves for future credit returns and pricing adjustments are established based on an analysis of historical patterns of credit returns and price adjustments compared to received credit returns and distribution sales for the current period. Estimated reserves for future credit returns and price adjustments are charged against revenue in the same period as the corresponding sales are recorded. Material differences between the historical trends used to determine estimated reserves and actual credit returns and pricing adjustments could result in a material change to our consolidated results of operations or financial position. Estimated sales returns for our distributor stock rotation program are accounted for under the guidance of ASC 845 Nonmonetary Transactions.

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Equipment revenue from SmartSense by Digi® and Ventus within our IoT Solutions segment is recognized upon shipment of the equipment to a customer. Installation service charges from these sales are recorded when the product is installed.
Subscription and Support Services Revenue
Our SmartSense by Digi and Ventus subscription revenue is recorded on a monthly basis. These subscriptions are generally in a range from one year to five years, and may contain an evergreen renewal provision. Generally, our subscription renewal charges per month are the same as the original contract term.
We derive service revenue from our Digi Remote Manager,®, a platform-as-a-service (“PaaS”) offering, whereby customers pay for services consumed based on the number of devices being managed or monitored. This revenue is recognized over the life of the service term and is included in our IoT Products & Services segment. 
Digi Support Services revenues are recognized over the life of the support contract and included in our IoT Products & Services segment. Some of Digi Support Services revenue is for training and this revenue is recognized as the services are performed.
Our SmartSense by Digi® subscription revenue is recorded on a monthly basis. These subscriptions are generally in a range from one year to five years, and may contain an evergreen renewal provision. Generally, our subscription renewal charges per month are the same as the original contract term.
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Professional Services Revenue
Professional services revenue is derived from our Digi Wireless Design Services contracts on either on a time-and-materials or a fixed-fee basis. These revenues, which are included in our IoT Products & Services segment are recognized as the services are performed for time-and-materials contracts or when milestones are achieved and accepted by the customeras invoiced for fixed-fee contracts.contracts..
Contracts with Multiple Performance Obligations
From time to time we have contracts from customers with multiple performance obligations. Our hardware products may be combined with our Digi Remote Manager® PaaS offering as well as other support services in an individual contract. Our SmartSense by Digi®revenues typically are derived from contracts with multiple performance obligations. These obligations may include: delivery of monitoring equipment that the customer either purchases out-right, or uses while we retain ownership, monitoring services, providing condition alerts of assets being monitored, and recertification of sensor equipment. When we retain ownership of the equipment, we charge an implementation fee to the customer so they can begin using the equipment. In these instances, all revenue derived from the above obligations is recognized over the subscription term of the contract. If the customer purchases the equipment out-right, that portion of the revenue is recognized at the stand-alone selling price at the time the equipment is shipped and all other revenue is recognized over the subscription term of the contract. We have made an accounting policy election to exclude from the measurement of our revenues any sales or similar taxes we collect from customers.
Research and Development
Research and development costs are expensed when incurred. Research and development costs include compensation, allocation of corporate costs, depreciation, utilities, professional services and prototypes. Software and firmware development costs are expensed as incurred until the point that both the technological feasibility and the proven marketability of the product are established. To date, the time period between the establishment of technological feasibility and completion of software development has been short and no significant development costs have been incurred during that period. Accordingly, we have not capitalized any software development costs to date.
Income Taxes
Deferred income taxes are recognized for the tax consequences in future years of differences between the tax basis of assets and liabilities and their financial reporting amounts at each year end based on enacted tax laws and statutory tax rates applicable to the periods in which the differences are expected to affect taxable income. Income tax expense is equal to the tax payable for the period and the change during the period in deferred tax assets and liabilities as well as changes in income tax reserves. We maintain valuation allowances unless it is more likely than not that all or a portion of the deferred tax assets will be realized. Changes in valuation allowances from period to period are included in our tax provision in the period of change. We recognize the effect of income tax positions only if those positions are more likely than not of being sustained. Recognized income tax positions are measured at the largest amount that is greater than 50% likely of being realized. Changes in recognition or measurement are reflected in the period in which the change in judgment occurs.
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Stock-Based Compensation
Stock-based compensation expense represents the cost of employee services received in exchange for an award of equity instruments based on the grant date fair value of the award. This cost must be recognized over the period during which an employee is required to provide the service (usually the vesting period).
Foreign Currency Translation
Financial position and results of operations of our international subsidiaries are measured using local currencies as the functional currency. Assets and liabilities of these operations are translated at the exchange rates in effect at the end of each reporting period. For our international subsidiaries, our statements of operations accounts are translated at the weighted average rates of exchange prevailing during each reporting period. Translation adjustments arising from the use of differing currency exchange rates from period to period are included in accumulated other comprehensive loss in stockholders’ equity. Gains and losses on foreign currency exchange transactions, as well as translation gains or losses on transactions denominated in currencies other than an entity’s functional currency, are reflected in the statement of operations. During fiscal 2022, 2021 and 2020 2019 and
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2018 there were net transaction gains (losses) gains of $(0.6)$0.1 million, $0.4$(0.1) million and $0.1$(0.6) million, respectively that were recorded in other income, net. We manage our net asset or net liability position for U.S. dollar accounts in our foreign locations to reduce our foreign currency risk. We have not implemented a formal hedging strategy.
Comprehensive Income
Our comprehensive income is comprised of net income, foreign currency translation adjustments and unrealized gains and losses on available-for-sale marketable securities. These items are charged or credited to the accumulated other comprehensive loss account in stockholders’ equity.
Net Income Per Common Share
Basic net income per common share is calculated based on the weighted average number of common shares outstanding during the period. Diluted net income per common share is computed by dividing net income by the weighted average number of common and potentially dilutive common shares outstanding during the period. Potentially dilutive common shares of our stock result from common stock options and restricted stock units. We use the treasury stock method to calculate the weighted-average shares used in the diluted earnings per share computation. Under this method the proceeds from exercise of an option, any amount of compensation cost for future service that we have not yet recognized, and the amount of estimated tax benefits that would be recorded in paid-in capital when the option is exercised are assumed to have been used to repurchase shares in the current period.
The following table is a reconciliation of the numerators and denominators in the net income per common share calculations (in thousands, except per common share data):
 Fiscal year ended September 30,
 202020192018
Numerator:   
Net income$8,411 $9,958 $1,631 
Denominator:   
Denominator basic net income per common share — weighted average shares outstanding28,849 27,905 27,083 
Effect of dilutive securities:   
Stock options and restricted stock units697 649 569 
Denominator diluted net income per common share — adjusted weighted average shares29,546 28,554 27,652 
Net income per common share, basic$0.29 $0.36 $0.06 
Net income per common share, diluted$0.28 $0.35 $0.06 
 Year ended September 30,
 202220212020
Numerator:   
Net income$19,383 $10,366 $8,411 
Denominator:
Denominator basic net income per common share — weighted average shares outstanding35,031 32,111 28,849 
Effect of dilutive securities:
Stock options and restricted stock units964 1,283 697 
Denominator diluted net income per common share — adjusted weighted average shares35,995 33,394 29,546 
Net income per common share, basic$0.55 $0.32 $0.29 
Net income per common share, diluted$0.54 $0.31 $0.28 
Because their effect would be anti-dilutive at period end, certain potentially dilutive shares related to stock options to purchase common shares were excluded in the above computation of diluted earnings per share because the options’ exercise prices were greater than the average market price of our common shares. AtFor the years ended September 30, 2020, 20192022, 2021 and 2018,2020, such excluded stock options were 1,143,411, 744,513647,181, 1,122,121 and 925,063,2,068,004, respectively.
Recent Accounting Developments
Adopted
In February 2016, the Financial Accounting Standards Board ("FASB") issued Accounting Standards Update ("ASU") 2016-02, Leases (Topic 842), which provides for comprehensive changes to lease accounting. The standard requires that a lessee recognize a lease obligation liability and a right-to-use asset for virtually all leases, subsequently amortized over the lease term.
We adopted this standard in the first quarter of fiscal 2020, following the modified retrospective application approach that applies the new standard to all applicable leases existing at the date of initial application and not restating comparative periods. We have completed our implementation efforts. These efforts included identification and analysis of our lease portfolio, analysis and evaluation of the new reporting and disclosure requirements of the new guidance, and an evaluation of our lease-
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related processes and internal controls. The adoption of this standard resulted in the recognition of a right-of-use asset included in other non-current assets of approximately $14.1 million. It also resulted in a lease liability of approximately $17.9 millionRecently Adopted Accounting Pronouncements
included in other current liabilities and other non-current liabilities. Both of these were recorded on our Consolidated Balance Sheet in the first quarter of fiscal 2020. In adopting the new standard, we elected the package of practical expedients permitted under the transition guidance, as well as the practical expedient not to separate non-lease components from lease components. We also elected the practical expedient to use hindsight in determining the lease term when considering options to extend or terminate a lease, options to purchase the underlying asset, and in assessing the impairment of right-of-use assets. The adoption of this standard did not have a significant impact on our Consolidated Statements of Operations or Consolidated Statements of Cash Flows. We have identified new and updated existing internal controls and processes to support measurement, recognition and disclosure under this new standard. Such changes were not deemed to be material to our overall system of internal control over financial reporting.
Not Yet Adopted
In August 2018,October 2021, FASB issued ASU 2018-13, Fair Value Measurement - Disclosure Framework2021-08, Business Combinations (Topic 820).  The updated guidance changes the disclosure requirements on fair value measurements.805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers. This update requires entities to apply Topic 606 to recognize and measure contract assets and contract liabilities in a business combination. We will adoptadopted this standard in the first quarter of fiscal 2021. We do not expect2022.
Potential Impacts of COVID-19 on our Business
The impact of the coronavirus ("COVID-19") pandemic continues to unfold. While we have seen conditions improve towards pre-pandemic levels, the extent of the pandemic's effect on our operational and financial performance will depend in large part on future developments, which cannot be reasonably estimated at this standardtime. Future developments include changes to have a materialthe duration, scope and severity of the pandemic, the actions taken to contain or mitigate its impact both within and outside the jurisdictions where we operate and the impact on our consolidated financial statements.
In June 2016, FASB issued ASU 2016-13, Financial Instruments - Credit Losses (Topic 326), Measurementgovernmental programs. Due to the inherent uncertainty of Credit Losses on Financial Instruments. The amendments in this update replace the incurred loss impairment methodology in current U.S. GAAP with a methodology that reflects expected credit losses. This update is intendedsituation, we are unable to provide financial statement users with more decision-useful information aboutpredict the expected credit losses. We will adopt this standard inlikely impact of the first quarter of fiscal 2021, following the modified-retrospective approach. We do not expect this standard to have a material impactCOVID-19 pandemic on our consolidated financial statements.future operations, but continually monitor the risk it presents to our business. For a more detailed discussion see Part I, Item 1 and "Management's Discussion and Analysis of Financial Condition and Results of Operations" in Part II, Item 7 of this Form 10-K.

2. ACQUISITIONS
Fiscal 20202022 Acquisition
Acquisition of Opengear, Inc.Ventus
On December 13, 2019,November 1, 2021, we completed ouracquired Ventus for approximately $350 million in cash. The acquisition of Opengear, Inc. ("Opengear"),was funded through a New Jersey-based provider of secure IT infrastructure products and software. Opengear results are included in our consolidated financial statements within our IoT Products & Services segment.
The terms of the acquisition included an upfront cash payment as well as contingent consideration comprised of future earn-out payments. We funded the closing of the acquisition with cash of $148.1 million comprisedcombination of cash on hand and proceeds from ourdebt financing under a $350 million credit facility (see Note 8 to the consolidated financial statements). The earn-out payments are based on revenue performance from Opengear for the twelve-month periods ended December 31, 2019 and ending December 31, 2020. The cumulative amount of these earn-outs for the periods ended December 31, 2019 and December 31, 2020, will not exceed $5.0 million and $10.0 million, respectively. We paid the first installment of $0.9 million for the period ended December 31, 2019 during the third quarter of fiscal 2020. The fair value of the remaining contingent consideration was $4.2 million at September 30, 2020 (see Note 8 to the consolidated financial statements).committed by BMO Harris Bank N.A.
For tax purposes, this acquisition iswas treated as a stockan asset acquisition. The goodwill therefore is not deductible. We believe this is a complementary acquisition for us as it significantly enhances our IoT Products & ServicesSolutions segment by providing secure, resilient accessenhancing Digi's service portfolio and automationimmediately extends the company's market reach with a Managed Network-as-a-Service MNaaS solutions offering.
Costs directly related to critical IT infrastructure.
The Opengear acquisition has been accounted for using the acquisition method of accounting. This requires, among other things, that assets acquired$4.4 million incurred in fiscal 2022 have been charged to operations and liabilities assumed pursuant to the purchase agreement be recognized at fair value asare included in general and administrative expense in our consolidated statements of theoperations. These acquisition date.

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2. ACQUISITIONS (CONTINUED)costs include legal, accounting, valuation and investment banking fees.
The following table summarizes the final fair values of OpengearVentus assets acquired and liabilities assumed as of the acquisition date (in thousands):
Cash$148,058 
Contingent consideration5,100 
Total$153,158350,000 
Fair value of net tangible assets acquired$19,21720,365 
Identifiable intangible assets:
Customer relationships79,000179,000 
Purchased and core technology18,10016,000 
Trademarks8,000 
Deferred tax liability on identifiable intangible assets(27,401)16,000 
Goodwill56,242118,635 
Total$153,158350,000 
The Consolidated Balance Sheetconsolidated balance sheet as of September 30, 20202022 reflects the final allocation of the purchase price to the assets acquired and liabilities assumed based on their estimated fair values at the date of acquisition. The fair value of customer relationships was calculated using the excess earnings method, while purchased and core technology and patents were valued using the relief from royalty method. These methodologies utilize future estimates including revenues attributable to customer relationships, tax rates, discount rates, royalty rates and obsolescence rates. The final purchase price allocation includes an adjustment made in the fourth fiscal quarter of 2022 to reflect an update from our preliminary purchase price allocation to the valuation of the net
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tangible assets acquired and goodwill resulting from the acquisition. Included in the fair value of net tangible assets acquired are $1.4was $0.9 million of right-of-use assetsasset included in other non-current assets and $1.7$0.9 million of lease liability included in other current liabilities and other non-current liabilities associated with Opengear'sVentus’ operating leases.
The weighted average useful life for all the identifiable intangibles listed above is estimated to be 13.419.2 years. For purposes of determining fair value, the existing customer relationships identified above are assumed to have a useful life of 14.520.5 years, purchased and core technology is assumed to have useful life of 9.011 years and trademarks are assumed to have a useful life of 12.013 years. Useful lives for identifiable intangible assets are estimated at the time of acquisition based on the periods of time from which we expect to derive benefits from the identifiable intangible assets. The identifiable intangible assets are amortized using the straight-line method. Thismethod which reflects the pattern in which the assets are expected to be consumed.
Costs directly relatedThe fiscal 2022 consolidated results include $54.3 million in revenue contributed by the acquired Ventus business. It is impracticable to quantify the amount of Ventus contribution to our consolidated net income due to the acquisition of $0.3 million incurred in the fourth quarter of fiscal 2019business structure management uses for reporting and $2.7 million incurred in fiscal 2020 have been charged directlyallocating expenses to operations and are included in general and administrative expenses in our Consolidated Statements of Operations. These acquisition costs include legal, accounting, integration, valuation and investment banking fees.segments.
The following consolidated pro forma information is presented as if the acquisition had occurred on October 1, 20182020 (in thousands):
Fiscal year ended September 30,
20202019
Net sales$294,167 $308,986 
Net income$14,366 $10,417 
Net income per share - basic$0.50 $0.37 
Net income per share - diluted$0.49 $0.36 
Year ended September 30,
20222021
Net sales$393,290 $360,820 
Net income (loss)$14,274 $(2,701)
Pro forma net income has been adjusted to include interest expense related to debt incurred as a result of the acquisition, as well as amortization on the fair value of the intangibles acquired. It also has beenacquired and remove any costs incurred with the sale transaction. Net income for the year ended September 30, 2021 was adjusted to assume theinclude acquisition-related costs of $3.1 million were incurred asmillion.
Fiscal 2021 Acquisitions
Acquisition of the first quarterHaxiot
On March 26, 2021, we acquired Haxiot, a Dallas-based provider of fiscal 2019.
Given the successlow power wide area ("LPWA") wireless technology. The results of operations are now included in our efforts to rapidly integrate the workforce, customer offerings, technology, and reporting capabilities of Opengear with that of our other components inresults within our IoT Products & Services business, along with the inherentsegment. We believe this is a complementary synergies gained from doing so, it is impracticalacquisition for us as it significantly enhances our IoT Products & Services segment by enhancing Digi's embedded systems portfolio and immediately extends the company's market reach with a complete LoRaWAN-based solutions offering.
The terms of the acquisition included an upfront cash payment as well as contingent consideration comprised of future earn-out payments. We funded the closing of the acquisition with $7.1 million of cash on hand. The future earn-out payments are based on Haxiot revenue performance and contractually are not to present Opengear specific results otherwise requiredexceed $3.0 million and $5.0 million for the annual periods ending December 31, 2021 and December 31, 2022. In the third quarter of fiscal 2021, the purchase price allocation was updated, including related determination of fair value and income tax implications. As a result, we adjusted goodwill to $8.6 million and adjusted contingent consideration to $5.9 million. In the fourth fiscal quarter of 2022, it was determined that the revenue thresholds would not be met and the remaining balance was adjusted down by GAAP.$5.9 million, resulting in a fair value of $0.0 million for contingent consideration relating to the acquisition of Haxiot at September 30, 2022 .

For tax purposes, this acquisition is treated as a stock acquisition. The goodwill therefore is not deductible.
Costs directly related to the acquisition of $0.3 million have been charged to operations in 2021. These costs are included in general and administrative expense in our consolidated statements of operations. These acquisition costs include legal, accounting, valuation and investment banking fees.
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2. ACQUISITIONS (CONTINUED)
Fiscal 2018 AcquisitionsThe following table summarizes the fair values of Haxiot assets acquired, net of $50 thousand of cash acquired, and liabilities assumed as of the acquisition date (in thousands).
Cash$7,096 
Contingent consideration5,900 
Total$12,996 
Fair value of net tangible assets acquired$86 
Identifiable intangible assets:
Customer relationships3,900 
Purchased and core technology1,050 
Trademarks500 
Deferred tax liability on identifiable intangible assets(1,145)
Goodwill8,605 
Total$12,996 
Acquisition of Accelerated Concepts,Ctek, Inc.
On January 22, 2018,July 6, 2021, we purchased all the outstanding stock of Accelerated Concepts,acquired Ctek, Inc. ("Accelerated"Ctek"), a Tampa-basedSan Pedro, California-based provider that specializes in solutions for remote monitoring and industrial controls. The results of secure, enterprise-grade, cellular (LTE) networking equipmentoperations of Ctek are included in our fourth quarter fiscal 2021 results within our IoT Products & Services segment. Through the acquisition of Ctek, Digi is uniquely positioned to provide customers with both battery and hardwired options for primarythe control and backup connectivity applications, formonitoring of critical infrastructure, from complex off-shore oil rig locations to localized deployments such as municipal park lighting. In addition, Ctek’s offering and existing client portfolio is set to further Digi’s reach in a rapidly expanding market.

The terms of the acquisition included an upfront cash payment as well as contingent consideration comprised of $16.4 million (excluding cash acquired of $0.2 million) and future earn-out payments. Purchase accountingWe funded the closing of the acquisition with $12.0 million of cash on hand. The future earn-out payments are based on revenue performance outlined in the terms of the purchase agreement for the annual periods ending December 31, 2021, December 31, 2022 and December 31, 2023. The cumulative amount of these earn-outs for the annual periods will not exceed $0.5 million, $1.0 million and $1.5 million, respectively. In the fiscal fourth quarter of 2022, it was determined that the revenue thresholds would not be met and the remaining balance was adjusted down by $0.3 million, resulting in a fair value of $0.0 million for contingent consideration relating to the acquisition of Ctek at September 30, 2022.

For tax purposes, this acquisition is treated as a stock acquisition. The goodwill therefore is not deductible.
Costs directly related to the acquisition of Accelerated was finalized during the fourth quarter of fiscal 2018.
The earn-out payments were scheduled to be paid in 2 installments and the payment amount, if any, was to be calculated based on the revenue performance of Accelerated products. The first installment was based on revenues from January 22, 2018 through January 21, 2019 and the second installment was based on revenues from January 22, 2019 through January 21, 2020. If certain revenue thresholds were met, the cumulative amount of these earn-outs could$0.3 million have been $6.5 million. In April 2019, we paid $3.5 million for the first installment. In April 2020, we paid $2.4 million for the remaining contingent consideration (see Note 8charged to theoperations in 2021. These costs are included in general and administrative expense in our consolidated financial statements).statements of operations. These acquisition costs include legal, accounting, valuation and investment banking fees.
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AcquisitionNOTES TO CONSOLIDATED FINANCIAL STATEMENTS
2. ACQUISITIONS (CONTINUED)
The following table summarizes the fair values of TempAlert LLC
On October 20, 2017, we purchased all the outstanding interestsCtek assets acquired and liabilities assumed as of TempAlert LLC ("TempAlert"), a Boston-based provider of automated, real-time temperature monitoring and task management solutions for cash of $40.7 million (excluding cash acquired of $0.6 million) and future earn-out payments. Purchase accounting related to the acquisition was finalized during the first quarter of fiscal 2019.date (in thousands).
The first earn-out payment was scheduled to be paid after December 31, 2018 and the second earn-out payment was scheduled to be paid after December 31, 2019, which was the end of the earn-out periods. No payment was earned for the periods ended December 31, 2018 or December 31, 2019.
Cash$12,012 
Contingent consideration300 
Working capital adjustment422 
Total$12,734 
Fair value of net tangible assets acquired397 
Identifiable intangible assets:
Customer relationships5,100 
Purchased and core technology1,300 
Trademarks70 
Backlog1,000 
Goodwill4,867 
Total$12,734 
3. GOODWILL AND OTHER IDENTIFIABLE INTANGIBLE ASSETS, NET
Identifiable Intangible Assets, Net
Amortizable identifiable intangible assets, net as of September 30, 20202022 and 20192021 were comprised of the following (in thousands):
September 30, 2020September 30, 2019 September 30, 2022September 30, 2021
Gross
carrying
amount
Accum.
amort.
NetGross
carrying
amount
Accum.
amort.
NetGross
carrying
amount
Accum.
amort.
NetGross
carrying
amount
Accum.
amort.
Net
Purchased and core technologyPurchased and core technology$76,011 $(55,482)$20,529 $57,699 $(50,986)$6,713 Purchased and core technology$85,016 $(55,854)$29,162 $69,162 $(50,701)$18,461 
License agreementsLicense agreements112 (112)102 (74)28 License agreements112 (112)— 112 (112)— 
Patents and trademarksPatents and trademarks22,836 (13,535)9,301 14,577 (11,970)2,607 Patents and trademarks39,711 (17,666)22,045 23,491 (14,978)8,513 
Customer relationshipsCustomer relationships125,500 (34,232)91,268 46,315 (25,266)21,049 Customer relationships309,212 (58,355)250,857 130,278 (39,973)90,305 
Non-compete agreementsNon-compete agreements600 (450)150 600 (330)270 Non-compete agreements600 (600)— 600 (600)— 
Order backlogOrder backlog1,800 (1,800)Order backlog1,000 (1,000)— 1,000 (250)750 
TotalTotal$225,059 $(103,811)$121,248 $121,093 $(90,426)$30,667 Total$435,651 $(133,587)$302,064 $224,643 $(106,614)$118,029 
Amortization expense is included in our Consolidated Statementsconsolidated statements of Operationsoperations in cost of sales and general and administrative expense. Amortization expense in cost of sales includes amortization for purchased and core technology and certain patents and trademarks.
Amortization expense for fiscal years 2020, 20192022, 2021 and 20182020 was as follows (in thousands):
Fiscal yearFiscal yearTotalFiscal yearTotal
20222022$27,195 
20212021$16,534 
20202020$14,754 2020$14,754 
2019$8,818 
2018$9,435 

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3. GOODWILL AND OTHER IDENTIFIABLE INTANGIBLE ASSETS, NET (CONTINUED)

Estimated amortization expense for the next five fiscal years is as follows (in thousands):
Fiscal yearTotal
2021$15,558 
2022$14,714 
2023$12,518 
2024$11,815 
2025$8,358 
Goodwill
Fiscal yearTotal
2023$25,692 
2024$24,977 
2025$21,520 
2026$20,593 
2027$18,582 
The changes in the carrying amount of goodwill by reportable segments are (in thousands):
 IoT
Products & Services
IoT
Solutions
Total
Balance on September 30, 2018$104,358 $50,177 $154,535 
Foreign currency translation adjustment(839)(274)(1,113)
Balance on September 30, 2019$103,519 $49,903 $153,422 
Acquisition56,242 56,242 
Foreign currency translation adjustment604 (133)471 
Balance at September 30, 2020$160,365 $49,770 $210,135 

 IoT
Products & Services
IoT
Solutions
Total
Balance on September 30, 2020$160,365 $49,770 $210,135 
Acquisitions13,472 — 13,472 
Adjustments847 — 847 
Foreign currency translation adjustment496 572 1,068 
Balance on September 30, 2021$175,180 $50,342 $225,522 
Acquisition— 118,635 118,635 
Adjustments186 (631)(445)
Foreign currency translation adjustment(2,435)(800)(3,235)
Balance on September 30, 2022$172,931 $167,546 $340,477 
No goodwill impairment has been recorded in any period presented.
Goodwill represents the excess of cost over the fair value of net identifiable assets acquired. Goodwill is quantitatively tested for impairment on an annual basis as of June 30, or more frequently if events or circumstances occur which could indicate impairment. We continue to have two reportable segments, our IoT Products & Services segment and our IoT Solutions segment (see Note 4). Effective with the reorganization announcement on October 7, 2020 (see Note 10), our IoT Products & Services business is now structured to include four reporting units under the IoT Products & Services segment, each with a reporting manager: Cellular Routers, Console Servers, OEM Solutions and Infrastructure Management. Due to the reorganization, we performed our fiscal third quarter 2021 annual impairment test for those four reporting units along with our IoT Solutions segment. Following our acquisition of Ventus, IoT Solutions is comprised of two reporting units. All six reporting units were included in our fiscal third quarter 2022 annual impairment test.

For our quantitative goodwill impairment tests, we determine the estimated fair value of each reporting unit and compare it to the carrying value of the reporting unit, including goodwill. If the carrying amount of a reporting unit is higher than its estimated fair value, then an impairment loss must be recognized for the excess. Fair values for the six reporting units were each estimated on a standalone basis using a weighted combination of the income approach and market approach.
The income approach indicates the fair value of a business based on the value of the cash flows the business or asset can be expected to generate in the future. A commonly used variation of the income approach used to value a business is the discounted cash flow (“DCF”) method. The DCF method is a valuation technique in which the value of a business is estimated on the earnings capacity, or available cash flow, of that business. Earnings capacity represents the earnings available for distribution to stockholders after consideration of the reinvestment required for future growth. Significant judgment is required to estimate the amount and timing of future cash flows for each reporting unit and the relative risk of achieving those cash flows.
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3. GOODWILL AND OTHER IDENTIFIABLE INTANGIBLE ASSETS, NET (CONTINUED)
The market approach indicates the fair value of a business or asset based on a comparison of the business or asset to comparable publicly traded companies or assets and transactions in its industry as well as our prior acquisitions. This approach can be estimated through the guideline company method. This method indicates fair value of a business by comparing it to publicly traded companies in similar lines of business. After identifying and selecting the guideline companies, we make judgments about the comparability of the companies based on size, growth rates, profitability, risk, and return on investment in order to estimate market multiples. These multiples are then applied to the reporting units to estimate a fair value.
Assumptions and estimates to determine fair values under the income and market approaches are complex and often subjective.  They can be affected by a variety of factors. These include external factors such as industry and economic trends. They also include internal factors such as changes in our business strategy and our internal forecasts. Changes in circumstances or a potential event could negatively affect the estimated fair values. We will continue to monitor potential COVID-19 industry and demand impacts as this could potentially affect our cash flows and market capitalization. If our future operating results do not meet current forecasts or if we experience a sustained decline in our market capitalization that is determined to be indicative of a reduction in fair value of one or more of our reporting units, we may be required to record future impairment charges for goodwill.
Results of our Fiscal 2022 Annual Impairment Test
As of June 30, 2022, we had a total of $32.7 million of goodwill for the Enterprise Routers reporting unit, $57.1 million of goodwill for the Console Servers reporting unit, $63.7 million of goodwill for the OEM Solutions reporting unit, $20.4 million of goodwill for the Infrastructure Management reporting unit, $49.5 million of goodwill for the SmartSense reporting unit and $118.3 million of goodwill for the Ventus reporting unit. At June 30, 2022, the fair value of goodwill exceeded the carrying value for all six reporting units. SmartSense and Ventus fair values exceeded carrying values by less than 10%. Implied fair value for each reporting unit was calculated on a standalone basis using a weighted combination of the income approach and market approach. The implied fair values of each reporting unit were added together along with our unallocated assets to get an indicated value of total equity to which a range of indicated value of total equity was derived. This range was compared to the total market capitalization of $852.0 million as of June 30, 2022. This implied a range of control (deficit)/ premiums of (5.6)% to 7.9%. This range of control premiums fell below the control premiums observed in the last five years in the communications equipment industry. As a result, the market capitalization reconciliation analysis proved support for the reasonableness of the fair values estimated for each individual reporting unit.
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4. SEGMENT INFORMATION AND MAJOR CUSTOMERS
We have 2two reportable operating segments for purposes of ASC 280-10-50 “Segment Reporting”:segments: (i) IoT Products & Services and (ii) IoT Solutions. This determination was made by considering both qualitative and quantitative information. The qualitative information included, but was not limited to, the following: the nature of the products and services and customers differ between the 2two segments, discrete financial information is available through gross profitoperating income for both segments and the Chief Operating Decision Maker is reviewing both segments’ financial information (through gross profit) separately to make decisions about the allocation of resources. Effective with the reorganization announcement on October 7, 2020 (see Note 10), our IoT Products & Services business is now structured to include four operating segments, each with a segment manager. Following our acquisition of Ventus in the first fiscal quarter of 2022, IoT Solutions is comprised of two reporting units; Ventus and SmartSense. We have six reporting units that have been tested individually for impairment.
IoT Products & Services
Our IoT Products & Services segment is composed of the following communications products and development services:four operating segments:
Cellular routers;Routers - box devices (fully enclosed) that provide connectivity typically in a place where the device can be plugged in exclusively using cellular communications.
Console Servers - similar to cellular routers except they are exclusively for edge computing installations and data center applications exclusively using cellular communications.
OEM Solutions which include Radio frequency- Original Equipment Manufacturers ("OEM") will be a chip, rather than a boxed device. This can come in the form of a stand-alone chip, or from a systems-on-module ("SOMs"). While cellular connectivity is used, other communication protocols can be used such as Zigbee, Bluetooth or Radio-Frequency ("RF") products which include our Digi XBeebased on application.
® Networking solutionsInfrastructure Management - includes battery operated, cellular enabled connect sensors as well as other RF solutions, embeddedtypes of console server applications that are more Digi Accelerated Linux ("DAL") based than Console Servers. This operating segment has some products which include Digi Connect®, ConnectCore® and Rabbit® embedded systems on module and single board computers;
Infrastructure management products which include console and serial servers and USB connected products;
Console Servers which is comprisedthat do not use cellular communications, but a large part of our Network Resilience Platform and includes Smart Out-of-Band and NetOps Console Servers managed by our Lighthouse software.this segment does use cellular communications.
Digi Wireless Design Services;
Digi Remote Manager®; and
Digi Support Services which offers various levels of technical services for development assistance, consulting and training.

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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
4. SEGMENT INFORMATION AND MAJOR CUSTOMERS (CONTINUED)
IoT Solutions
OurFollowing the acquisition of Ventus on November 1, 2021, IoT Solutions segmentis now comprised of two operating segments:
SmartSense - offers wireless temperature and other condition-based monitoring services for perishable goods such as food or medicine, as well as employee task management services. These
Ventus - provides MNaaS solutions are focused on these vertical markets: food service, healthcare (primarily pharmacies)that simplify the complexity of enterprise wide area network ("WAN") connectivity via wireless and supply chain. The solutions are marketed as SmartSense by Digi®. We have formed, expanded and enhanced the IoT Solutions segment through acquisition.fixed line solutions.
We measure our segment results primarily by reference to revenue and gross profit. IoT Solutions revenue includes product, service and subscription revenue. .
The operating segments included in each reportable segment have similar qualitative and quantitative factors, which allow us to aggregate them under each reportable segment. The qualitative factors include similar nature of products and services, production process, type or class of customers and methods used to distribute the products. The quantitative factors include similar operating margins. Our chief operating decision maker reviews and makes business decisions which includes a primary review of operating income but also includes gross profit. Following the October 2020 reorganization, the shared general and administrative costs are now being allocated to each operating segment. As a result, our disclosed measure of segment operating income has been updated for all periods presented to conform with this change.
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4. SEGMENT INFORMATION AND MAJOR CUSTOMERS (CONTINUED)
Summary operating results for each of our segments were as follows (in thousands):
Fiscal year ended September 30,Year ended September 30,
202020192018202220212020
RevenueRevenueRevenue
IoT Products & ServicesIoT Products & Services$249,530 $215,287 $201,506 IoT Products & Services$297,645 $264,173 $249,530 
IoT SolutionsIoT Solutions29,741 38,916 25,387 IoT Solutions90,580 44,459 29,741 
Total revenueTotal revenue$279,271 $254,203 $226,893 Total revenue$388,225 $308,632 $279,271 
Gross profit
Gross ProfitGross Profit
IoT Products & ServicesIoT Products & Services$129,349 $100,522 $97,895 IoT Products & Services$160,117 $144,472 $129,349 
IoT SolutionsIoT Solutions14,623 18,513 11,159 IoT Solutions56,169 22,185 14,623 
Total gross profitTotal gross profit$143,972 $119,035 $109,054 Total gross profit$216,286 $166,657 $143,972 
Depreciation and amortization
Operating Income (loss)Operating Income (loss)
IoT Products & ServicesIoT Products & Services$41,562 $18,212 $27,216 
IoT SolutionsIoT Solutions(3,342)(7,684)(15,899)
Total operating incomeTotal operating income$38,220 $10,528 $11,317 
Depreciation and AmortizationDepreciation and Amortization
IoT Products & ServicesIoT Products & Services$11,521 $6,102 $6,040 IoT Products & Services$13,974 $13,109 $11,521 
IoT SolutionsIoT Solutions7,778 7,294 6,744 IoT Solutions19,865 7,768 7,778 
Total depreciation and amortizationTotal depreciation and amortization$19,299 $13,396 $12,784 Total depreciation and amortization$33,839 $20,877 $19,299 
Total expended for property, plant and equipment was as follows (in thousands):
Fiscal year ended September 30,Year ended September 30,
202020192018202220212020
IoT Products & ServicesIoT Products & Services$878 $8,863 $1,773 IoT Products & Services$1,952 $2,257 $878 
IoT Solutions21 472 69 
IoT Solutions*IoT Solutions*22 — 21 
Total expended for property, plant and equipmentTotal expended for property, plant and equipment$899 $9,335 $1,842 Total expended for property, plant and equipment$1,974 $2,257 $899 
* Excluded from this amount is $6.2 million, $1.8 million and $1.4 million of transfers of inventory to property plant and equipment for subscriber assets for the year ended September 30, 2022, 2021 and 2020, respectively.
Total assets for each of our segments were as follows (in thousands):
As of September 30,As of September 30,
2020201920222021
IoT Products & ServicesIoT Products & Services$387,578 $215,651 IoT Products & Services$390,128 $386,934 
IoT SolutionsIoT Solutions86,975 90,255 IoT Solutions428,867 80,165 
Unallocated*Unallocated*54,129 92,792 Unallocated*34,900 152,432 
Total assetsTotal assets$528,682 $398,698 Total assets$853,895 $619,531 
*Unallocated consists of cash and cash equivalents.

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4. SEGMENT INFORMATION AND MAJOR CUSTOMERS (CONTINUED)
Net property, equipment and improvements by geographic location were as follows (in thousands):
As of September 30,As of September 30,
2020201920222021
United StatesUnited States$11,297 $13,400 United States$27,205 $11,941 
International, primarily EuropeInternational, primarily Europe210 457 International, primarily Europe389 191 
Total net property, equipment and improvementsTotal net property, equipment and improvements$11,507 $13,857 Total net property, equipment and improvements$27,594 $12,132 
Our U.S. export sales represented 25.1%22.1%, 28.5%26.2% and 30.1%25.1% of revenue for the fiscal years ended September 30, 2020, 20192022, 2021 and 2018. NaN2020. No single customer exceeded 10% of revenue or accounts receivable for any of the periods presented. At September 30, 2020, we had 1 customer, whose accounts receivable balance represented 17.2% of total accounts receivable. At September 30, 2019, we had 1 customer, whose accounts receivable balance represented 14.7% of total accounts receivable.
5. SALE OF BUILDING
On October 2, 2018, we sold our 130,000 square feet corporate headquarters building in Minnetonka, Minnesota to Minnetonka Leased Housing Associates II, LLLP. The sale price was $10.0 million in cash adjusted for certain selling costs and an escrow for the leaseback of the building for four months. As a result of this sale, we recorded a gain of $4.4 million ($3.4 million net of tax) in the first quarter of fiscal 2019, which is recorded in general and administrative expense. During the fiscal year ended September 30, 2019, we paid $5.8 million for leasehold improvements to build out our new headquarters space. These improvements are being depreciated over 10 years, which is the estimated useful life of the improvements.
6. SELECTED BALANCE SHEET DATA
The following table shows selected balance sheet data (in thousands):
As of September 30,
20202019
Accounts receivable, net:  
Accounts receivable$65,027 $60,062 
Less allowance for doubtful accounts3,778 968 
Less reserve for future credit returns and pricing adjustments2,022 2,677 
Total accounts receivable, net$59,227 $56,417 
Inventories:  
Raw materials$14,009 $12,308 
Work in process565 
Finished goods37,559 26,891 
Total inventories$51,568 $39,764 
Property, equipment and improvements, net:
Land$570 $570 
Buildings2,338 2,338 
Improvements7,844 7,646 
Equipment17,153 17,440 
Purchased software3,770 4,030 
Furniture and fixtures3,236 2,963 
Subscriber assets5,104 3,750 
Total property, equipment and improvements, gross40,015 38,737 
Less accumulated depreciation and amortization28,508 24,880 
Total property, equipment and improvements, net$11,507 $13,857 

As of September 30,
20222021
Accounts receivable, net:  
Accounts receivable$58,967 $51,828 
Less allowance for credit losses3,285 3,934 
Less reserve for future credit returns and pricing adjustments5,232 4,156 
Total accounts receivable, net$50,450 $43,738 
Inventories:  
Raw materials$39,189 $27,265 
Work in process592 14 
Finished goods33,442 16,642 
Total inventories$73,223 $43,921 
Property, equipment and improvements, net:
Land$520 $570 
Buildings2,338 2,338 
Improvements9,365 9,367 
Equipment17,990 16,878 
Purchased software4,297 2,868 
Furniture and fixtures2,148 2,174 
Subscriber assets24,636 6,982 
Total property, equipment and improvements, gross61,294 41,177 
Less accumulated depreciation and amortization33,700 29,045 
Total property, equipment and improvements, net$27,594 $12,132 

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7.
6. FAIR VALUE MEASUREMENTS
Financial assets and liabilities are classified in the fair value hierarchy based on the lowest level input that is significant to the fair value measurement: Level 1 (unadjusted quoted prices in active markets for identical assets or liabilities); Level 2 (observable market inputs, other than quoted prices included in Level 1); and Level 3 (unobservable inputs that cannot be corroborated by observable market data). There were no transfers into or out of our Level 2 financial assets during fiscal 2020.2022.
There were no assets or liabilities that are measured at fair value on a recurring basis as of September 30, 2022.
The following tables provide information by level for financial assets and liabilities that are measured at fair value on a recurring basis as of September 30, 2021 (in thousands):
  Fair Value Measurements at September 30, 2020 using:
Total carrying
value at
September 30, 2020
Quoted price in
active markets
(Level 1)
Significant other
observable inputs
(Level 2)
Significant
unobservable inputs
(Level 3)
Liabilities:
Contingent consideration on acquired business$4,228 $$$4,228 
Total liabilities measured at fair value$4,228 $$$4,228 

 Fair Value Measurements at September 30, 2019 using:  Fair Value Measurements at September 30, 2021 using:
Total carrying
value at
September 30, 2019
Quoted price in
active markets
(Level 1)
Significant other
observable inputs
(Level 2)
Significant
unobservable inputs
(Level 3)
Total carrying
value at
September 30, 2021
Quoted price in
active markets
(Level 1)
Significant other
observable inputs
(Level 2)
Significant
unobservable inputs
(Level 3)
Assets:    
Money market$56,700 $56,700 $$
Total assets measured at fair value$56,700 $56,700 $$
Liabilities:Liabilities:Liabilities:
Contingent consideration on acquired businessesContingent consideration on acquired businesses$5,407 $$$5,407 Contingent consideration on acquired businesses$6,200 $— $— $6,200 
Total liabilities measured at fair valueTotal liabilities measured at fair value$5,407 $$$5,407 Total liabilities measured at fair value$6,200 $— $— $6,200 
In connection with the October 2015 acquisition of Bluenica, we may be requiredagreed to make contingent payments over a period of up to 4 years, subject to achieving specified revenue thresholds for sales of Bluenica products. The fair value of the liability for contingent consideration recognized was $10.4 million upon acquisition. We paid $0.5 million in fiscal 2017, 0no payments in fiscal 2018, $2.2 million in fiscal 2019 and the final installment of $2.9 million in fiscal 2020.
In connection with the November 2016 acquisition of FreshTemp®, we were required to make a contingent payment after June 30, 2018, for revenue related to specific customer contracts signed by June 30, 2017. The fair value of the liability for consideration recognized upon acquisition was $1.3 million. We made a final payment of $0.2 million during fiscal 2019.
In connection our acquisition of TempAlert, we agreed to make contingent payments for the twelve month periods ending December 31, 2018 and December 31, 2019 based on the total Digi IoT Solutions segment revenue (see Note 2 to the consolidated financial statements). The fair value of the liability for contingent consideration was 0 upon acquisition. No contingent consideration was earned.
In connection with our acquisition of Accelerated, we agreed to make contingent payments, based upon certain sales thresholds of Accelerated products (see Note 2 to the consolidated financial statements).products. The fair values of the liability for contingent consideration recognized upon acquisition of Accelerated on January 22, 2018 was $2.3 million. We paid the first installment of $3.5 million in fiscal 2019 and the final installment of $2.4 million in the third quarter of fiscal 2020.
In connection with our acquisition of Opengear, we agreed to make contingent payments, based upon certain revenue thresholds (see Note 2 to the consolidated financial statements).thresholds. We paid the first installment of $0.9 million during the third quarter of fiscal 2020. We paid the final installment of $10.0 million during the second quarter of fiscal 2021.
In connection with our acquisition of Haxiot, we agreed to make contingent earn-out payments, based upon certain revenue thresholds (see Note 2 to the consolidated financial statements). In the third quarter of fiscal 2021, the preliminary purchase price allocation was updated, including related determination of fair value and income tax implications. As a result, we adjusted goodwill to $8.6 million and adjusted contingent consideration to $5.9 million on our balance sheet. In the fiscal fourth quarter of 2022, it was determined that the revenue thresholds would not be met and the remaining balance was adjusted down by $5.9 million. The fair value of the remaining liability for contingent consideration for the acquisition of OpengearHaxiot was $4.2$0.0 million at September 30, 2020.2022.

In connection with our acquisition of Ctek, we agreed to make contingent earn-out payments, based upon certain revenue thresholds (see
Note 2 to the consolidated financial statements). In the fiscal fourth quarter of 2022, it was determined that the revenue thresholds would not be met and the remaining balance was adjusted down by $0.3 million . The fair value of the remaining liability for contingent consideration for the acquisition of Ctek was $0.0 million at September 30, 2022.
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7.6. FAIR VALUE MEASUREMENTS (CONTINUED)
The following table presents a reconciliation of the contingent consideration liability measured at fair value on a recurring basis using significant unobservable inputs (Level 3) (in thousands):
Fiscal year ended September 30,Year ended September 30,
2020201920222021
Fair value at beginning of periodFair value at beginning of period$5,407 $10,065 Fair value at beginning of period$6,200 $4,228 
Purchase price contingent considerationPurchase price contingent consideration5,100 Purchase price contingent consideration— 6,200 
Contingent consideration paymentsContingent consideration payments(6,151)(5,848)Contingent consideration payments— (10,000)
Change in fair value of contingent considerationChange in fair value of contingent consideration(128)1,190 Change in fair value of contingent consideration(6,200)5,772 
Fair value at end of periodFair value at end of period$4,228 $5,407 Fair value at end of period$— $6,200 
The change in fair value of contingent consideration reflects our estimate of the probability of achieving the relevant targets and is discounted based on our estimated discount rate. We have estimatedDue to the timing of the acquisition, the fair value of the contingent consideration at September 30, 20202022 is based on the probability of achieving the specified revenue thresholds of 72% for Opengear.Haxiot and Ctek. As of September 30, 2020,2022, contingent consideration associated with the acquisition of Opengear remainsHaxiot and Ctek remain subject to future performance through December 31, 2020.2022 and 2023, respectively.
8.7. INDEBTEDNESS
In connection with our acquisition of Opengear,On November 1, 2021, we entered into a syndicatedsecond amended and restated credit agreement with BMO Harris Bank N.A. ("BMO") on December 13, 2019.. This agreement provides us with committeda senior secured credit facilitiesfacility (the "Credit Facility") totaling $150 million. The Credit Facility includes: (i)consisting of a $50$350 million term loan B secured loan (the "Term Loan"“Term Loan Facility”) and (ii) a $100$35 million revolving loancredit facility (the "Revolving Loan"“Revolving Loan Facility”).
Prior with an uncommitted option to May 4, 2020, borrowingsincrease incremental loans under the Credit Facility, bore interest rates basedsubject to an incremental cap. The Revolving Loan Facility includes a $10 million letter of credit subfacility and $10 million swingline subfacility. Digi may use proceeds of the Revolving Loan Facility in the future for general corporate purposes. This loan replaced our syndicated senior secured credit agreement with BMO that was entered into on an underlying variable benchmark plus applicable margin basedMarch 15, 2021 and replaced the remaining balance of our revolver with this new term loan. This prior agreement provided us with committed credit facilities ("Prior Credit Facility") consisting of a $200 million revolving loan.
On December 22, 2021, Digi entered into a third amended and restated credit agreement with BMO. Digi refinanced the Term Loan Facility and Revolving Loan Facility under its existing credit agreement entered into on our total leverage ("ABR"); this interest rate was reset quarterly. Effective May 4, 2020,November 1, 2021, but did not receive any additional proceeds from nor modify the amounts of any facilities or subfacilities contained within that credit agreement.
Following the December amendment, borrowings under the Term Loan Facility bear interest at a rate per annum equal to LIBOR with a floor of 0.50% for an interest period of one, three or six months as selected by Digi, reset at the end of the selected interest period (or a replacement benchmark rate if LIBOR is no longer available) plus 5.00% or a base rate plus 4.00%. The base rate is determined by reference to the highest of BMO’s prime rate, the Federal Funds Effective Rate plus 0.50%, or the one-month LIBOR for U.S. dollars plus 1.00%. The applicable margin for loans under the Revolving Credit Facility bearis in a variable interestrange of 4.00% to 3.75% for LIBOR loans and 3.00% to 2.75% for base rate of LIBOR plus an applicable margin spread from 3.25% to 1.25%. The amount of the applicable margin spread is a function of ourloans, depending on Digi’s consolidated leverage ratio and is reset monthly.ratio. In addition to paying interest on the outstanding balance under the Credit Facility, we are required to pay a commitment fee on the non-utilized commitments thereunder which is also reported in interest expense. Our weighted average interest rate at September 30, 20202022 was 0.7%6.85%.
We also incurredThe debt issuance costs and remaining balance under the Prior Credit Facility of $2.6totaled $2.3 million at November 1, 2021. Of this amount $1.9 million was written off and included in interest expense upon the first quarter of fiscal 2020. These issuance costs areentry into the new amendment and $0.4 million is being amortized using the straight-line method over the term of the amended loan and reported in interest expense. Digi incurred an additional $11.7 million and $1.7 million in debt issuance costs relating to the November 1, 2021 and December 22, 2021 amendments, respectively. These amounts will be amortized over the term of the amended loan and reported in interest expense.
Amounts under theThe Term Loan will be repaidis payable in quarterly installments, onwith the last day of each fiscal quarter. Amortization is 5% in the first two years, 7.5% in the next two years and 10% in the final year. Thebalance remaining outstanding balance will mature on December 13, 2024.due at November 2, 2028. The Revolving Loan is due in a lump sum payment at maturity on December 13, 2024.
November 2, 2028, if any amounts are drawn. The fair valuesvalue of the Term Loan and Revolving Loan approximated carrying value at September 30, 2020.2022.
Digi made early payments against the term loan of $50 million in December 2021, $11.3 million in March 2022, $20 million in June 2022 and $18.7 million in September 2022 for a total of $100 million in fiscal 2022.
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7. INDEBTEDNESS (CONTINUED)
The following table is a summary of our long-term indebtedness at September 30, 2020 (in thousands):
Revolving loan$15,000 
Term loan48,125 
Total loans63,125 
Less unamortized issuance costs(2,173)
Less current maturities of long-term debt(1,972)
Total long-term debt, net of current portion$58,980 
Year ended September 30,
20222021
Revolving loan$— $48,118 
Term loan250,000 — 
Total loans250,000 48,118 
Less unamortized issuance costs(12,029)(2,319)
Less current maturities of long-term debt(15,523)— 
Total long-term debt, net of current portion$222,448 $45,799 



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8. INDEBTEDNESS (CONTINUED)
The following table is a summary of future maturities of our aggregate long-term debt at September 30, 20202022 (in thousands):
2021$2,500 
20223,438 
Fiscal yearFiscal yearAmount
202320233,750 2023$17,500 
202420244,687 202417,500 
2025202548,750 202517,500 
2026202617,500 
2027202717,500 
20282028162,500 
Total long-term debtTotal long-term debt$63,125 Total long-term debt$250,000 
Covenants and Security Interest
The agreements governing the Credit Facility contain a number of covenants. Among other thing, these covenants require us to maintain certain financial ratios (net leverage ratio and minimum fixed charge ratio). At September 30, 2020,2022, we were in compliance with our debt covenants. Amounts borrowed under the Credit Facility are secured by substantially all of our assets.
Paycheck Protection Program Loan
On April 14, 2020, we were granted a loan for $9.0 million under the Paycheck Protection Program ("PPP") established as part of the Coronavirus Aid, Relief and Economic Security Act ("CARES Act"). Based on our evaluation of additional rules for the PPP established after the grant acceptance, on May 4, 2020 we voluntarily repaid the full amount of the loan of $9.0 million, plus interest.
9.8. PRODUCT WARRANTY OBLIGATION
The following table summarizes the activity associated with the product warranty accrual (in thousands) and is listed on our Consolidated Balance Sheetsconsolidated balance sheets within other current liabilities:
Balance atWarrantiesSettlementsBalance at Balance atWarrantiesSettlementsBalance at
Fiscal yearFiscal yearOctober 1accruedmadeSeptember 30Fiscal yearOctober 1accruedmadeSeptember 30
20222022$707 $537 $(358)$886 
20212021$942 $244 $(479)$707 
20202020$1,012 $666 $(736)$942 2020$1,012 $666 $(736)$942 
2019$1,172 $305 $(465)$1,012 
2018$987 $759 $(574)$1,172 
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10.9. LEASES
All of our leases are operating leases and primarily consist of leases for office space. For any lease with an initial term in excess of twelve months, the related lease assets and lease liabilities are recognized on our Consolidated Balance Sheetsconsolidated balance sheets as either operating or financing leases at the inception of an agreement where it is determined that a lease exists. We have lease agreements that contain both lease and non-lease components. We have elected to combine lease and non-lease components for all classes of assets. Leases with an initial term of twelve months or less are not recorded on our Consolidated Balance Sheets.consolidated balance sheets. Instead we recognize lease expense for these leases on a straight-line basis over the lease term.
Operating lease assets represent the right to use an underlying asset for the lease term and operating lease liabilities represent the obligation to make lease payments. These assets and liabilities are recognized based on the present value of future payments over the lease term at the commencement date. We generally use a collateralized incremental borrowing rate based on information available at the commencement date, including the lease term, in determining the present value of future payments. When determining our right-of-use asset, we generally do not include options to extend or terminate the lease unless it is reasonably certain that the option will be exercised.
Our leases typically require payment of real estate taxes and common area maintenance and insurance. These components comprise the majority of our variable lease cost and are excluded from the present value of our lease obligations. Fixed payments may contain predetermined fixed rent escalations. We recognize the related rent expense on a straight-line basis from the commencement date to the end of the lease term.

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10. LEASES (CONTINUED)
The following table shows the supplemental balance sheet information related to our leases (in thousands):
Balance Sheet LocationSeptember 30, 2020
Assets
Operating leasesOther non-current assets$14,334 
Total lease assets$14,334 
Liabilities
Operating leasesOther current liabilities$2,527 
Operating leasesOther non-current liabilities16,193 
Total lease liabilities$18,720 
Balance Sheet LocationSeptember 30, 2022September 30, 2021
Assets
Operating leasesOperating lease right-of-use assets$15,299 $15,684 
Total lease assets$15,299 $15,684 
Liabilities
Operating leasesCurrent portion of operating lease liabilities$3,196 $2,633 
Operating leasesOperating lease liabilities16,978 18,368 
Total lease liabilities$20,174 $21,001 
The following were the components of our lease cost which is recorded in both cost of goods sold and selling, general and administrative expense (in thousands):
Statement of Operations LocationFiscal year ended
September 30, 2020
Operating lease costCost of goods sold and SG&A$3,341 
Variable lease costCost of goods sold and SG&A744 
Short-term lease costCost of goods sold and SG&A175 
Total lease cost$4,260 
Statement of Operations LocationYear ended
September 30, 2022
Year ended
September 30, 2021
Operating lease costCost of goods sold and SG&A$3,783 $3,504 
Variable lease costCost of goods sold and SG&A1,094 1,094 
Short-term lease costCost of goods sold and SG&A109 127 
Total lease cost$4,986 $4,725 

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9. LEASES (CONTINUED)
The following table presents supplemental information related to operating leases (in thousands):
Fiscal year ended
September 30, 2020
Cash paid for amounts included in the measurement of operating lease liabilities$2,893 
Right-of-use assets obtained in exchange for new operating lease liabilities$1,073 
Year ended
September 30, 2022
Year ended
September 30, 2021
Cash paid for amounts included in the measurement of operating lease liabilities$2,998 $2,707 
Right-of-use assets obtained in exchange for new operating lease liabilities2,615 3,785 
Non-cash tenant improvement allowance$— $1,000 
September 30, 20202022
Weighted average remaining lease term - operating leases5.67.2 years
Weighted average discount rate - operating leases4.802.86 %
The table below reconciles the undiscounted cash flows for each of the first five years as well as all the remaining years to the operating lease liabilities recorded on the Consolidated Balance Sheet as of September 30, 20202022 (in thousands):
Fiscal yearAmount
2023$3,835 
20243,449 
20253,041 
20262,817 
20271,990 
Thereafter7,224 
Total future undiscounted lease payments22,356 
Less imputed interest(2,182)
Total reported lease liability$20,174 
Fiscal yearAmount
2021$3,335 
20222,932 
20232,669 
20242,452 
20252,348 
Thereafter9,219 
Total future undiscounted lease payments22,955 
Less imputed interest(4,235)
Total reported lease liability$18,720 

10. RESTRUCTURING
In July2021 Restructuring
On October 7, 2020, our Board of Directors approved a reorganization of our IoT Products & Services business segment. The restructuring plan aligns the business segment's organization around product lines. Under this plan, we signedrecorded a lease agreementcharge of $0.7 million for ten years in Sandy, Utah. We have $4.8 million of future minimum lease obligations under this new lease for 35,466 square feet of office space. Included in this agreement is $1.0 million of tenant improvement allowance. This agreement is not included on our Consolidated Balance Sheet noremployee termination charges and eliminated 19 employment positions primarily in the above table asU.S. during the lessor has not madethree months ended December 31, 2020. In the underlying asset available for use.

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10. LEASES (CONTINUED)
As follows, aggregate annual future minimum rental commitments under operating leases with noncancelable termsfiscal 2021 we recorded an additional $0.2 million related to this restructuring. In the third quarter of more than one year at September 30, 2019fiscal 2021 we recorded an additional $0.1 million related to this restructuring. The charges relating to this restructuring were reported under previous lease accounting standards (in thousands):
Fiscal yearAmount
2020$2,596 
20212,575 
20222,314 
20232,056 
20242,095 
Thereafter11,361 
Total minimum payments required$22,997 

11. RESTRUCTURINGfully paid during the fourth quarter of fiscal 2021.
2020 Restructuring
In second quarter of fiscal 2020, we recorded and re-aligned our product management group within IoT Products & Services segment and eliminated 2two employment positions. We recorded $38 thousand for employee termination charges. This was fully paid during the second quarter of fiscal 2020.
In the third quarter of fiscal 2020, we recorded $95 thousand of restructuring for employee termination charges primarily within our IoT Solutions segment. This resulted in the elimination of 22 employment positions. This restructuring was completed in the fourth quarter of fiscal 2020.
Manufacturing Transition
As announced in April 2018, we transferred the manufacturing functions of our Eden Prairie, Minnesota operations facility to existing contract manufacture suppliers. As a result, 53 employment positions in total were eliminated, resulting in restructuring charges amounting to approximately $0.5 million for employee costs during the third and fourth quarters of fiscal 2018 in our IoT Product and Services segment. The payments associated with these charges were completed in the first half of fiscal 2019.
2017 Restructuring
In May 2017, we approved a restructuring plan primarily impacting our France location, which is now closed. We also eliminated certain employment positions in the U.S. The restructuring was the result of a decision to consolidate our France operations to our Europe, Middle East and Africa ("EMEA") headquarters in Munich. The total restructuring charges amounted to $2.5 million in fiscal 2017, which included $2.3 million of employee costs and $0.2 million of contract termination costs during the third quarter of fiscal 2017 in our IoT Product and Services segment. These actions resulted in an elimination of 10 employment positions in the U.S. and 8 employment positions in France. The payments associated with these charges were completed during the first half of fiscal 2019.

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11.10. RESTRUCTURING (CONTINUED)
Below is a summary of the restructuring charges and other activity within the restructuring accrual (in thousands):
2020 RestructuringManufacturing Transition2017 Restructuring2021 Restructuring2020 Restructuring
Employee Termination CostsEmployee Termination CostsEmployee Termination CostsOtherTotalEmployee Termination CostsEmployee Termination CostsTotal
Balance at September 30, 2017$$$1,528 $128 $1,656 
Balance at September 30, 2019Balance at September 30, 2019$— $— $— 
Restructuring chargeRestructuring charge504 504 Restructuring charge— 133 133 
PaymentsPayments(357)(1,035)(161)(1,553)Payments— (117)(117)
ReversalsReversals(244)41 (203)Reversals— (16)(16)
Foreign currency fluctuationForeign currency fluctuation44 49 Foreign currency fluctuation— — — 
Balance at September 30, 2018$$147 $293 $13 $453 
Balance at September 30, 2020Balance at September 30, 2020— — — 
Restructuring chargeRestructuring charge995 — 995 
PaymentsPayments(108)(233)(18)(359)Payments(935)— (935)
ReversalsReversals(39)(53)(87)Reversals— — — 
Foreign currency fluctuationForeign currency fluctuation(7)(7)Foreign currency fluctuation(60)— (60)
Balance at September 30, 2019$$$$$
Restructuring charge133 133 
Payments(117)(117)
Reversals(16)(16)
Balance at September 30, 2020$$$$$
Balance at September 30, 2021Balance at September 30, 2021$— $— $— 

12.11. REVENUE
Revenue Disaggregation
The following table summarizes our revenue by geographic location of our customers:
Fiscal year ended September 30,Year ended September 30,
($ in thousands)($ in thousands)202020192018($ in thousands)202220212020
North America, primarily the United StatesNorth America, primarily the United States$213,487 $184,022 $161,924 North America, primarily the United States$302,409 $227,923 $213,487 
Europe, Middle East & AfricaEurope, Middle East & Africa40,076 39,896 39,211 Europe, Middle East & Africa53,612 46,024 40,076 
Rest of worldRest of world25,708 30,285 25,758 Rest of world32,204 34,685 25,708 
Total revenueTotal revenue$279,271 $254,203 $226,893 Total revenue$388,225 $308,632 $279,271 

The following table summarizes our revenue by the timing of revenue recognition:
Fiscal year ended September 30,Year ended September 30,
($ in thousands)($ in thousands)202020192018($ in thousands)202220212020
Transferred at a point in timeTransferred at a point in time$253,371 $231,387 $212,448 Transferred at a point in time$302,535 $274,960 $253,371 
Transferred over timeTransferred over time25,900 22,816 14,445 Transferred over time85,690 33,672 25,900 
Total revenueTotal revenue$279,271 $254,203 $226,893 Total revenue$388,225 $308,632 $279,271 
Contract Balances
Contract Assets
Contract assets consist of subscriber assets.  These subscriber assets relate to fees in certain contracts that we charge our customers so they can begin using equipment. In these cases, we retain the ownership of the equipment that the customer uses. The total net book value of subscriber assets was $2.0of $16.5 million atand $1.9 million as of September 30, 20202022 and $2.1 million at September 30, 2019 and is2021, respectively, are included in property, equipment and improvements, net. The September 30, 2022 balance includes $14.7 million acquired in the acquisition of Ventus. Depreciation expense for these subscriber assets, was
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12. REVENUE (CONTINUED)
$1.5 million, $1.1sales, was $3.2 million and $0.5$1.9 million for fiscal 2020, 2019the year ended September 30, 2022 and 2018,September 30, 2021, respectively. We depreciate the cost of this equipment over its useful life (typically three years).life.
Contract
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11. REVENUE (CONTINUED)
.Contract Liabilities
The timing of revenue recognition may differ from the timing of invoicing to customers. Customers are invoiced for subscription services in advance on a monthly, quarterly or annual basis. Contract liabilities consist of unearned revenue related to annual or multi-year contracts for subscription services and related implementation fees, for our IoT Solutions segmentas well as product sales that have been invoiced, but not yet fulfilled.
Our contract liabilities were $21.6 million and our$15.5 million at September 30, 2022 and 2021, respectively. The September 30, 2022 balance includes $2.1 million assumed from the Ventus acquisition completed in November 2021.
Of the $15.5 million and $9.3 million balances as of September 30, 2021 and 2020, Digi Remote Manager® servicesrecognized $13.2 million and $7.5 million in our IoT Products & Services segment.
Changes in unearned revenue were:
Fiscal year ended September 30,
($ in thousands)2020
Unearned revenue, beginning of period$5,025 
Billings35,213 
Revenue recognized(30,897)
Unearned revenue, end of period$9,341 
the year ended September 30, 2022 and 2021, respectively.

Remaining Transaction Price
Transaction price allocated to the remaining performance obligations represents contracted revenue that has not been recognized, which includes unearned revenue and unbilled amounts that will be recognized as revenue in future periods. As of September 30, 20202022 approximately $14.0$21.6 million of revenue is expected to be recognized from remaining performance obligations for subscriptions contracts. We expect to recognize revenue on approximately $10.0$19.8 million of remaining performance obligations over the next twelve months. Revenue from the remaining performance obligations we expect to recognize over a range of two years to sevenfive years.
13.12. INCOME TAXES
The components of income before income taxes are (in thousands):
Fiscal year ended September 30,Year ended September 30,
202020192018202220212020
United StatesUnited States$3,756 $7,981 $(2,427)United States$13,220 $5,380 $3,756 
InternationalInternational3,707 3,164 5,677 International5,408 3,619 3,707 
Income before income taxesIncome before income taxes$7,463 $11,145 $3,250 Income before income taxes$18,628 $8,999 $7,463 
The components of the income tax (benefit) expensebenefit are (in thousands):
Fiscal year ended September 30,
202020192018
Current:
Federal$709 $950 $526 
State572 290 57 
Foreign1,128 746 1,412 
Deferred:
U.S.(2,911)(825)(536)
Foreign(446)26 160 
Income tax (benefit) expense$(948)$1,187 $1,619 

Year ended September 30,
202220212020
Current:
Federal$281 $1,388 $709 
State766 242 572 
Foreign1,277 1,678 1,128 
Deferred:
Federal(2,982)(3,627)(2,911)
State— (618)— 
Foreign(97)(430)(446)
Income tax (benefit) expense$(755)$(1,367)$(948)
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13.12. INCOME TAXES (CONTINUED)
Net deferred tax (liability) assetliability consists of (in thousands):
As of September 30,As of September 30,
2020201920222021
Non-current deferred tax assetNon-current deferred tax asset$389 $7,330 Non-current deferred tax asset$— $439 
Non-current deferred tax liabilityNon-current deferred tax liability(17,171)(261)Non-current deferred tax liability(9,666)(13,493)
Net deferred tax (liability) asset$(16,782)$7,069 
Net deferred tax liabilityNet deferred tax liability$(9,666)$(13,054)
Depreciation and amortizationDepreciation and amortization$(1,037)$(480)Depreciation and amortization$(4,930)$(1,399)
Lease assetLease asset(3,415)Lease asset(3,392)(3,683)
Lease liabilityLease liability4,477 Lease liability4,497 4,941 
InventoriesInventories979 536 Inventories2,586 755 
Compensation costsCompensation costs3,698 3,675 Compensation costs3,999 4,064 
Other accrualsOther accruals3,985 3,870 Other accruals7,413 6,387 
Tax credit carryforwardsTax credit carryforwards6,021 4,911 Tax credit carryforwards7,445 3,026 
Valuation allowanceValuation allowance(4,372)(3,810)Valuation allowance(2,976)(2,186)
Identifiable intangible assetsIdentifiable intangible assets(27,118)(1,633)Identifiable intangible assets(24,308)(24,959)
Net deferred tax (liability) asset$(16,782)$7,069 
Net deferred tax liabilityNet deferred tax liability$(9,666)$(13,054)
As of September 30, 2020,2022, we had $3.1$3.0 million of tax carryforwards (net of reserves) related to federal and state research and development tax credits. We also had $2.9$0.5 million of carryforwards consisting of a U.S. capital lossnet operating losses of $2.6$0.2 million, non-U.S. net operating losses of $0.2 million and foreign tax credits of $0.1 million. The majority of our federal research and development tax credits have a 20-year carryforward period. The state research and development tax credits have a 15-year carryforward period. The majority of our non-U.S. net operating losses have an unlimited carryforward period. Our non-U.S. tax credit carryforwards will expire in 2034. Our U.S. capital loss carryforward will expire in fiscal tax year 2021.
Our2034.Our valuation allowance for certain U.S. and foreign locations was $4.4$3.0 million at September 30, 20202022 and $3.8$2.2 million at September 30, 2019.2021. The increase in valuation allowance is primarily the result of prior period adjustments to the valuation allowance and state research and development credits generated.additional reserves against R&D credits. The deferred tax assets realized could vary if there are differences in the timing or amount of future reversals of existing deferred tax liabilities or changes in the amounts of future taxable income. If future taxable income projections are not realized, an additional valuation allowance may be required. This would be reflected as income tax expense at the time that any such change in future taxable income is determined.

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13.12. INCOME TAXES (CONTINUED)
The reconciliation of the statutory federal income tax amount to our income tax (benefit) expensebenefit is (in thousands):
Fiscal year ended September 30,
202020192018
Statutory income tax amount$1,567 $2,341 $809 
Increase (decrease) resulting from:
State taxes, net of federal benefits392 196 (71)
Manufacturing deduction(364)
Transaction costs143 79 
Employee stock purchase plan127 59 56 
Foreign operations431 225 318 
Non-deductible executive compensation115 171 27 
Change in valuation allowance173 520 (994)
Utilization of research and development tax credits(2,881)(2,173)(1,971)
One-time transition tax250 
Deferred balance sheet remeasure2,727 
ASU 2016-09 excess stock compensation(673)(56)643 
Contingent consideration(27)250 388 
Changes from provision to return(111)(511)(554)
Adjustment of tax contingency reserves151 146 193 
U.S. deduction for foreign export sales(355)(146)
Global intangible low-taxed income31 162 
Other, net(31)(6)83 
Income tax (benefit) expense$(948)$1,187 $1,619 
The Tax Cuts & Jobs Act of 2017 was enacted in the U.S. on December 22, 2017. We applied the guidance in Staff Accounting Bulletin ("SAB") 118 when accounting for the enactment-date income tax effects of this act in fiscal 2018. At September 30, 2018 we had not fully completed our accounting for the enactment effects of this act. We, however, had recorded a provisional estimate of the tax expense related to the effects on our existing deferred tax balances and the one-time transition tax which totaled $3.0 million in fiscal 2018. In the first quarter of fiscal 2019 we completed our accounting for the enactment date income tax effects of this act, and there were no significant adjustments to the provisional amounts recorded in fiscal 2018. In addition, certain provisions of this act became effective for us in fiscal 2019. The estimated tax impacts of these provisions are included in our effective tax rate for the current period.
Year ended September 30,
202220212020
Statutory income tax amount$3,912 $1,890 $1,567 
Increase (decrease) resulting from:
State taxes, net of federal benefits85 319 392 
Transaction costs60 143 
Employee stock purchase plan98 79 127 
Foreign operations1,552 556 431 
Non-deductible executive compensation291 150 115 
Change in valuation allowance— (2,187)173 
Capital Loss Expiration— 2,301 — 
Utilization of research and development tax credits(2,780)(3,116)(2,881)
Deferred balance sheet remeasure— (952)— 
ASU 2016-09 excess stock compensation(2,967)(1,131)(673)
Contingent consideration(1,239)1,212 (27)
Changes from provision to return413 (458)(111)
Adjustment of tax contingency reserves417 329 151 
U.S. deduction for foreign export sales(584)(630)(355)
Global intangible low-taxed income— 33 31 
Other, net45 178 (31)
Income tax (benefit) expense$(755)$(1,367)$(948)

A reconciliation of the beginning and ending amount of unrecognized tax benefits is (in thousands):
Fiscal year ended September 30,
202020192018
Unrecognized tax benefits at beginning of fiscal year$1,713 $1,561 $1,335 
Increases related to:
Prior year income tax positions756 39 
Current year income tax positions425 314 315 
Decreases related to:
Prior year income tax positions(34)
Settlements(7)
Expiration of statute of limitations(287)(137)(128)
Unrecognized tax benefits at end of fiscal year$2,600 $1,713 $1,561 
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
13. INCOME TAXES (CONTINUED)
Year ended September 30,
202220212020
Unrecognized tax benefits at beginning of fiscal year$2,908 $2,600 $1,713 
Increases related to:
Prior year income tax positions— 40 756 
Current year income tax positions524 507 425 
Decreases related to:
Prior year income tax positions(21)(155)— 
Settlements— — (7)
Expiration of statute of limitations(95)(84)(287)
Unrecognized tax benefits at end of fiscal year$3,316 $2,908 $2,600 
The total amount of unrecognized tax benefits ("UTB") at September 30, 20202022 that, if recognized, would affect our effective tax rate was $2.4$3.3 million. We expect that it is reasonably possible that the total amounts of UTB will decrease by approximately $0.1$0.3 million over the next 12 months due to the expiration of various statutes of limitations. Of the $2.6$3.3 million of UTB, $1.9$2.4 million is included in non-current income taxes payable and $0.7$0.9 million is included with non-current deferred tax assetsliabilities on the Consolidated Balance Sheetsconsolidated balance sheets at September 30, 2020.2022.
We recognize interest and penalties related to income tax matters in income tax expense. During fiscal 20202022 and 2019,2021, there were insignificant amounts of interest and penalties related to income tax matters in income tax expense. We accrued $0.1 million in interest and no penalties related to unrecognized tax benefits as of $0.1 million at both September 30, 20202022 and 2019.2021. These accrued interest and penalties are included in our non-current income taxes payable on our Consolidated Balance Sheets.consolidated balance sheets.
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12. INCOME TAXES (CONTINUED)
We operate in multiple tax jurisdictions both in the U.S. and outside of the U.S. and face audits from various tax authorities regarding transfer pricing, tax credits, and other matters. Accordingly we must determine the appropriate allocation of income to each of these jurisdictions. This determination requires us to make several estimates and assumptions. Tax audits associated with the allocation of this income, and other complex issues, may require an extended period of time to resolve and may result in adjustments to our income tax balances in those years that are material to our Consolidated Balance Sheetsconsolidated balance sheets and results of operations.
We file a U.S. federal income tax return and income tax returns in various states and foreign jurisdictions. With few exceptions, we are no longer subject to state and local or non-U.S. income tax examinations by tax authorities for years before fiscal year 2016.2018. We are currently under U.S. federal examination for fiscal years 2017 and 2018, and there is otherwise very limited audit activity of our income tax returns in U.S. state jurisdictions or international jurisdictions.
At September 30, 2020,2022, the majority of undistributed foreign earnings are taxed under the one time transition tax and the global intangible low-taxed income ("GILTI") provision of the Tax Cuts and Jobs Act of 2017. Additionally, the previously un-taxed accumulated undistributed foreign earnings from prior fiscal years are still permanently reinvested and, as such, we have not accrued additional U.S. tax. It is our position that the earnings of our foreign subsidiaries are to be reinvested indefinitely to fund current operations and provide for future international expansion opportunities and only repatriate earnings to the extent that U.S. taxes have already been recorded. As of September 30, 2020,2022, we are permanently reinvested with respect to previously non-taxed accumulated earnings in all jurisdictions.
Although we have no current need to repatriate historical foreign earnings that have not been taxed in the U.S., if we change our assertion from indefinitely reinvesting undistributed foreign earnings, we would have to accrue applicable taxes. The amount of any taxes and the application of any tax credits would be determined based on the income tax laws at the time of such repatriation. Under current tax law, we estimate the unrecognized tax liability to be immaterial.

13. STOCKHOLDERS' EQUITY
Public Offering of Common Stock

During March 2021 we sold 4,025,000 shares of our common stock at a public offering price of $19.50 per share. The shares offered were registered pursuant to a registration statement that we filed with the Securities and Exchange Commission. We received net proceeds of $73.8 million, net of transaction expenses of $0.3 million related to the public offering.
14. STOCK-BASED COMPENSATION
Stock-based awards were granted under the 2020amended and restated 2021 Omnibus Incentive Plan (the "2020"Amended Plan") beginning January 29, 2020.2022. Prior to that date, such awards made in fiscal 20202022 were granted under the 20192021 Omnibus Incentive Plan (the "2019"2021 Plan"). Upon stockholder approval of the 2020Amended Plan, we ceased granting awards under the 20192021 Plan. Shares subject to awards under the 20192021 Plan or any prior plans that are forfeited, canceled, returned to us for failure to satisfy vesting requirements, settled in cash or otherwise terminated without payment also will be available for grant under the 2020Amended Plan. The authority to grant options under the 2020Amended Plan and to set other terms and conditions rests with the Compensation Committee of the Board of Directors.
The 2020Amended Plan authorizes the issuance of up to 1,500,0002,400,000 common shares in connection with awards of stock options, stock appreciation rights, restricted stock, restricted stock units, performance-based full value awards or other stock-based awards. Eligible participants include our employees, our affiliates, non-employee directors of our Company and any consultant or advisor who is a natural person and provides services to us or our affiliates. Options that have been granted under the 2020Amended Plan typically vest over a four-yearfour-year period and will expire if unexercised after seven years from the date of grant. Restricted stock unit awards ("RSUs") that have been granted to directors typically vest in one year. RSUs that have been granted to executives and employees typically vest in January over a four-yearfour-year period. Performance stock unit awards ("PSUs") that have been granted to an executive will vest based on achievement of a cumulative adjusted earnings per share metric measured over a three-year period. Share-based compensation expenses recorded for this performance award is reevaluated at each reporting period based on the probability of achievement of the goal. The 2020Amended Plan is scheduled to expire on January 28, 2030.2032. Options under the 2020Amended Plan can be granted as either incentive stock options or non-statutory stock options. The exercise price of options and the grant date price of RSUs and PSUs is determined by our Compensation Committee but will not be less than the fair market value of our common stock based on the closing price as of the date of grant. Upon exercise of options or
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14. STOCK-BASED COMPENSATION (CONTINUED)
settlement of vested restricted stock units or performance stock units, we issue new shares of stock. As of September 30, 2020,2022, there were approximately 1,209,1501,793,203 shares available for future grants under the 2020Amended Plan.
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14. STOCK-BASED COMPENSATION (CONTINUED)
The 20192021 Plan, under which grants ceased upon approval of the 2020Amended Plan, authorized the issuance of up to 1,500,0001,400,000 common shares in connection with awards of stock options, stock appreciation rights, restricted stock, restricted stock units, performance-based full value awards or other stock-based awards. Eligible participants included our employees, our affiliates, non-employee directors of our Company and any consultant or advisor who is a natural person and provided services to us or our affiliates. Options that have been granted under the 20192021 Plan typically vested over a four-yearfour-year period and expired if unexercised after seven years from the date of grant. RSUsRestricted stock unit awards ("RSUs") that were granted to directors typically vested in one year. RSUs that were granted to executives and employees typically vested in DecemberJanuary over a four-yearfour-year period. Awards may no longer be granted under the 20192021 Plan as grants ceased upon approval of the 2020Amended Plan effective January 29, 20202022 at the Annual Meeting of Stockholders. The exercise price of options and the grant date price of restricted stock units was determined by our Compensation Committee but could be less than the fair market value of our common stock based on the closing price on the date of grant.
Cash received from the exercise of stock options was $9.5 million, $8.5 million and $5.9 million for the year ended September 30, 2022, 2021 and 2020, respectively. Our stock option plans allow the net exercise of options. Shares with a value of $4.3 million were forfeited to satisfy tax withholding for the year ended September 30, 2022, and no amounts were forfeited in fiscal 2021 or 2020.
Our equity plans and corresponding forms of award agreements generally have provisions allowing employees to elect to satisfy tax withholding obligations through the delivery of shares, having us retain a portion of shares issuable under the award or paying cash to us for the withholding. During fiscal 2020, 20192022, 2021 and 20182020 our employees forfeited 103,492, 93,128102,392, 116,195 and 74,204103,492 shares, respectively in order to satisfy $1.8$2.4 million, $1.1$2.1 million and $0.7$1.8 million, respectively, of withholding tax obligations related to stock-based compensation, pursuant to terms of awards under our board and shareholder-approved compensation plans.
We sponsor an Employee Stock Purchase Plan, as amended and restated as of December 10, 2019 October 29, 2013, December 4, 2009 and November 27, 2006 (the "Purchase Plan"), covering all domestic employees with at least 90 days of continuous service and who are customarily employed at least 20 hours per week. The Purchase Plan allows eligible participants the right to purchase common stock on a quarterly basis at the lower of 85% of the market price at the beginning or end of each three-month offering period. The most recent amendments to the Purchase Plan, ratified by our stockholders on January 29, 2020, increased the total number of shares to 3,425,000 that may be purchased under the plan. Employee contributions to the Purchase Plan were $1.1$1.5 million, $1.1$1.2 million and $1.1 million in fiscal 2020, 20192022, 2021 and 2018,2020, respectively. Pursuant to the Purchase Plan, 117,826, 111,036,80,225, 78,644, and 125,446117,826 shares of common stock were issued to employees during fiscal 2020, 20192022, 2021 and 2018,2020, respectively. Shares are issued under the Purchase Plan from treasury stock. As of September 30, 2020, 711,7142022, 552,848 shares of common stock were available for future issuances under the Purchase Plan.
Stock-based compensation expense is included in the consolidated results of operations as (in thousands):
Fiscal year ended September 30,Year ended September 30,
202020192018202220212020
Cost of salesCost of sales$291 $174 $195 Cost of sales$466 $371 $291 
Sales and marketingSales and marketing2,318 1,708 1,492 Sales and marketing2,503 2,069 2,318 
Research and developmentResearch and development1,197 996 516 Research and development1,236 1,032 1,197 
General and administrativeGeneral and administrative3,431 2,777 2,651 General and administrative4,373 4,663 3,431 
Stock-based compensation before income taxesStock-based compensation before income taxes7,237 5,655 4,854 Stock-based compensation before income taxes8,578 8,135 7,237 
Income tax benefitIncome tax benefit(1,523)(1,174)(1,017)Income tax benefit(1,819)(1,755)(1,523)
Stock-based compensation after income taxesStock-based compensation after income taxes$5,714 $4,481 $3,837 Stock-based compensation after income taxes$6,759 $6,380 $5,714 

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14. STOCK-BASED COMPENSATION (CONTINUED)
Stock Options
Below is a summary of our stock options as of September 30, 20202022 and changes during the twelve months then ended (in thousands, except per common share amounts):
Options OutstandingWeighted Average Exercised PriceWeighted Average Contractual Term (in years)Aggregate Intrinsic Value (1)Options OutstandingWeighted Average Exercise PriceWeighted Average Contractual Term (in years)Aggregate Intrinsic Value (1)
Balance at September 30, 20193,348 $10.85
Balance at September 30, 2021Balance at September 30, 20212,952 $13.20
GrantedGranted796 16.56Granted575 22.52
ExercisedExercised(583)10.12Exercised(1,532)14.75
Forfeited / CanceledForfeited / Canceled(168)13.16Forfeited / Canceled(205)17.86
Balance at September 30, 20203,393 $12.203.9$12,790 
Balance on June 30, 2022Balance on June 30, 20221,790 $17.294.7$29,095 
Exercisable at September 30, 20202,115 $10.802.9$10,207 
Exercisable at June30, 2022Exercisable at June30, 2022846,530 $14.263.6$16,325 
(1) The aggregate intrinsic value represents the total pre-tax intrinsic value, based on our closing stock price of $15.63$33.54 as of September 30, 2020,2022, which would have been received by the option holders had all option holders exercised their options as of that date.
The intrinsic value of an option is the amount by which the fair value of the underlying stock exceeds its exercise price. The total intrinsic value of all options exercised during each of the twelve months ended September 30, 2022, 2021 and 2020 2019 and 2018 was $3.7$20.3 million, $2.1$6.5 million and $1.2$3.7 million, respectively.
The table below shows the weighted average fair value, which was determined based upon the fair value of each option on the grant date utilizing the Black-Scholes option-pricing model and the related assumptions:
Fiscal year ended September 30,Year ended September 30,
202020192018202220212020
Weighted average per option grant date fair valueWeighted average per option grant date fair value$6.17 $4.48 $3.98 Weighted average per option grant date fair value$10.37 $6.97 $6.17 
Assumptions used for option grants:Assumptions used for option grants:Assumptions used for option grants:
Risk free interest rateRisk free interest rate0.37% - 1.73%1.60% - 2.93%2.12% - 2.89%Risk free interest rate1.25% - 3.00%0.51% - 1.035%0.37% - 1.73%
Expected termExpected term6.00 years6.00 years6.00 yearsExpected term6.00 years6.00 years6.00 years
Expected volatilityExpected volatility36% - 44%33% - 35%33% - 34%Expected volatility45% - 46%44% - 46%36% - 44%
Weighted average volatilityWeighted average volatility36%34%33%Weighted average volatility46%45%36%
Expected dividend yieldExpected dividend yield0%0%0%Expected dividend yield0%0%0%
The fair value of each option award granted during the periods presented was estimated using the Black-Scholes option valuation model that uses the assumptions noted in the above table. Expected volatilities are based on the historical volatility of our stock. We use historical data to estimate option exercise and employee termination information within the valuation model. The expected term of options granted is derived from the vesting period and historical information and represents the period of time that options granted are expected to be outstanding. The risk-free rate used is the zero-coupon U.S. Treasury bond rate in effect at the time of the grant whose maturity equals the expected term of the option.
As of September 30, 2020,2022, the total unrecognized compensation cost related to non-vested stock-based compensation arrangements net of expected forfeitures, was $6.0$7.1 million. The related weighted average period over which this cost is expected to be recognized was approximately 2.81.8 years.

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14. STOCK-BASED COMPENSATION (CONTINUED)
As of September 30, 2020,2022, the weighted average exercise price and remaining life of the stock options were (in thousands, except remaining life and exercise price):
Options OutstandingOptions Exercisable
Range of Exercise PricesOptions OutstandingWeighted Average Remaining Contractual Life (In Years)Weighted Average Exercise PriceNumber of Shares VestedWeighted Average Exercise Price
$7.40 - $9.03485 2.33$8.22 485 $8.22 
$9.04 - $10.33542 3.61$10.04 427 $9.98 
$10.35 - $11.23602 3.42$10.94 405 $10.86 
$11.24 - $12.63620 3.79$12.08 448 $12.17 
$12.64 - $13.92573 4.48$13.65 339 $13.53 
$13.93 - $17.94536 6.05$17.62 11 $14.75 
$17.95 - $18.2035 6.14$18.20 $
$7.40 - $18.203,393 3.98$12.20 2,115 $10.80 
Options OutstandingOptions Exercisable
Range of Exercise PricesOptions OutstandingWeighted Average Remaining Contractual Life (In Years)Weighted Average Exercise PriceNumber of Shares VestedWeighted Average Exercise Price
$7.40 - $11.87385 2.94$11.11 355 $11.10 
$12.48 - $16.75386 4.33$15.19 234 $14.79 
$17.10 - $17.94425 4.49$17.61 235 $17.69 
$18.20 - $21.53321 6.17$20.78 11 $19.95 
$23.46 - $24.18227 6.15$23.60 — $— 
$25.15 - $25.1530 5.27$25.15 12 $25.15 
$33.53 - $33.5316 6.85$33.53 — $— 
$7.40 - $33.531,790 4.67$17.29 847 $14.26 
The total grant date fair value of shares vested was $3.7$3.0 million, $3.5$2.6 million and $3.3$3.7 million in each of fiscal 2020, 20192022, 2021 and 2018,2020, respectively.
Non-vested Restricted Stock Units
Below isThe following table presents a summary of our non-vested restricted stock units as of September 30, 20202022 and changes during the twelve months then ended (in thousands, except per common share amounts):
Number of AwardsWeighted Average Grant Date Fair ValueRSUsPSUs
Nonvested at September 30, 2019888 $11.65 
Number of AwardsWeighted Average Grant Date Fair ValueNumber of AwardsWeighted Average Grant Date Fair Value
Nonvested at September 30, 2021Nonvested at September 30, 2021812 $15.72 18 $25.15 
GrantedGranted516 $14.86 Granted394 $22.72 12 $19.78 
VestedVested(322)$11.78 Vested(308)$15.55 (3)$25.15 
CanceledCanceled(110)$12.53 Canceled(156)$17.46 — $— 
Nonvested at September 30, 2020972 $13.20 
Nonvested at June 30, 2022Nonvested at June 30, 2022742 $19.14 27 $22.69 
As of September 30, 2020,2022, the total unrecognized compensation cost related to non-vested restricted stock units was $9.6$10.7 million. The related weighted average period over which this cost is expected to be recognized was approximately 1.42.1 years.
15. COMMON STOCK REPURCHASE
Common Stock Repurchase Program
On April 24, 2018 our Board of Directors authorized a program to repurchase up to $20.0 million of our common stock primarily to return capital to shareholders. This repurchase authorization expired on May 1, 2019. There were 0 shares repurchased under this program.
16. EMPLOYEE BENEFIT PLANS
We currently have a savings and profit sharing plan pursuant to Section 401(k) of the Internal Revenue Code, (the Code), whereby eligible employees may contribute up to 25% of their pre-tax earnings subject to certain limits under law.
Prior to May 3, 2020, we providedWe provide a match of 100% on the first 3% of each employee’s bi-weekly contribution and a 50% match on the next 2% of each employee’s bi-weekly contribution. The employer matching contribution was reinstated for all employees after a suspension effective May 3, 2020 and ending on December 31, 2020 in the United States and Canada. We provided matching contributions of $3.1 million for fiscal 2022, $2.4 million for fiscal 2021 and $1.7 million for fiscal 2020. In addition, we may make contributions to the plan at the discretion of the Board of Directors. Effective May 3, 2020 we indefinitely suspended the employer matching contributions in
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16. EMPLOYEE BENEFIT PLANS (CONTINUED)
the United States and Canada. We provided matching contributions of $1.7 million for fiscal 2020, $1.8 million for fiscal 2019 and $1.6 million for fiscal 2018.
17.16. COMMITMENTS AND CONTINGENCIES
Leases
We lease certain of our buildings and equipment under noncancelable lease agreements. Please refer to Note 109 to our consolidated financial statements for additional information.
Litigation
In November 2018, DimOnOff Inc., a company headquartered in Quebec City, Quebec, Canada (“DimOnOff”("DimOnOff"), which sells control systems in the building automation and street lighting markets sued us and a former distributor from whom DimOnOff purchased certain of ourDigi products. The suit was brought in the Superior Court of the Province of Quebec in the District of Quebec (Canada) and alleges certain Digi products it purchased and incorporated into street lighting systems in a Canadian city were defective causing some of the street lights to malfunction.  It allegesalleged damages of just over CAD 1.0 million.  We intend to defend ourselves against DimOnOff’s claims.  At this timemillion.  During the second quarter of fiscal 2021, the lawsuit was settled and no payment will be made by us. However, we cannot assesswill be providing DimOnOff reduced product pricing on a limited number of products for an amount substantially lower than what was claimed in the likelihood or amount of any potential loss.lawsuit.
In addition to the matter discussed above, in the normal course of business, we are presently, and expect in the future to be, subject to various claims and litigation which may include, but are not limited to, patent infringement andwith third parties such as non-practicing intellectual property claims. While we are unableentities as well as customers, vendors and/or employees. There can be no assurance that any claims by third parties, if proven to predict the outcome of any potential claimshave merit, will not materially adversely affect our business, liquidity or litigation due to the inherent unpredictability of these matters, we believe that it is possible that we could, in the future, incur judgments or enter into settlements of claims that could have a material adverse effect on our operations in any particular period.financial condition.
18. QUARTERLY FINANCIAL DATA (UNAUDITED)
(in thousands, except per common share data)
Quarter ended
Dec. 31March 31June 30Sept. 30
Fiscal 2020    
Revenue$62,317 $73,447 $70,338 $73,169 
Gross profit$30,464 $38,641 $37,349 $37,518 
Net income (1)$208 $2,004 $1,766 $4,433 
Net income per common share - basic$0.01 $0.07 $0.06 $0.15 
Net income per common share - diluted$0.01 $0.07 $0.06 $0.15 
Fiscal 2019
Revenue$62,313 $65,764 $61,166 $64,960 
Gross profit$29,783 $30,329 $28,328 $30,595 
Net income$4,682 $1,342 $1,648 $2,286 
Net income per common share - basic$0.17 $0.05 $0.06 $0.08 
Net income per common share - diluted$0.17 $0.05 $0.06 $0.08 
(1)During fiscal 2020, we recorded a discrete tax benefit of $1.0 million in the first quarter of fiscal 2020 resulting from excess tax benefits recognized on stock compensation and an adjustment of our state deferred tax rate due to the Opengear acquisition.
19. SUBSEQUENT EVENTS
Restructuring
On October 7, 2020, our Board of Directors approved a reorganization of our IoT Products & Services business segment ("the plan"). The plan aligns the business segment's organization around product lines. Under the plan, we expect to eliminate
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19. SUBSEQUENT EVENTS (CONTINUED)
approximately 20 employment positions during the first quarter ending December 31, 2020. In connection with the plan, we expect to incur total restructuring charges in the range of $0.8 million to $0.9 million relating to cash severance expenses during the first fiscal quarter ended December 31, 2020.
ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
None.
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ITEM 9A. CONTROLS AND PROCEDURES
This Annual Report on Form 10-K includes the certifications attached as Exhibit 31.A and Exhibit 31.B of our Chief Executive Officer and Chief Financial Officer required by Rule 13a-14 of the Securities Exchange Act of 1934, as amended (the "Exchange Act"). This Item 9A includes information concerning the controls and control evaluations referred to in those certifications.
Evaluation of Disclosure Controls and Procedures
We maintain disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d-15(e) under the Exchange Act that are designed to provide reasonable assurance that information required to be disclosed in our reports filed or submitted under the Exchange Act) is recorded, processed, summarized and reported within the time periods specified in the SEC’s rules and forms and that such information is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, to allow timely decisions regarding required disclosure.
Management, under the supervision and with the participation of our Chief Executive Officer and Chief Financial Officer, evaluated the design and operation of our disclosure controls and procedures as of September 30, 2020.2022. Based on their evaluation, the Chief Executive Officer and Chief Financial Officer concluded that, as of September 30, 2020,2022, our disclosure controls and procedures (as defined in Rules 13a-15(e) and 15d - 15(e) under the Security Exchange Act of 1934, as amended) were effective and provide reasonable assurance on the reliability of our financial reporting and the preparation of Digi's financial statements for external purposes in accordance with generally accepted accounting principles.
Management’s Report on Internal Control Over Financial Reporting
Management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act). Our internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of our consolidated financial statements for external purposes in accordance with generally accepted accounting principles. Management, with the participation of our Chief Executive Officer and Chief Financial Officer, assessed the effectiveness of our internal control over financial reporting as of September 30, 2020.2022.
On December 13, 2019,November 1, 2021, we completed our acquisition of Opengear.Ventus. As permitted for recently acquired businesses, management has excluded this business from our assessment of internal control over financial reporting. This excluded business representsrepresented total assets and revenues constituting 34%41% and 19%14%, respectively, of our related consolidated financial statement amounts for the fiscal year ended September 30, 2020.2022. We will be required to include them in our assessment beginning in the first quarter of fiscal 2021.2023.
In making this assessment, management used the framework set forth by the Committee of Sponsoring Organizations of the Treadway Commission ("COSO") in Internal Control–Integrated Framework (2013). Based on this assessment, management concluded that Digi's internal control over financial reporting was effective as of September 30, 20202022 based on Internal Control–Integrated Framework (2013) issued by the COSO.
The effectiveness of our internal control over financial reporting as of September 30, 20202022 has been audited by Grant Thornton LLP, an independent registered public accounting firm, as stated in their report, which is included herein.
Changes in Internal Control Over Financial Reporting
There have been no changes in our internal control over financial reporting during the quarterly period ended September 30, 20202022 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
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Report of Independent Registered Public Accounting Firm
Board of Directors and Shareholders

Digi International Inc.
Opinion on internal control over financial reporting
We have audited the internal control over financial reporting of Digi International Inc. (a Delaware corporation) and subsidiaries (the “Company”) as of September 30, 2020,2022, based on criteria established in the 2013 Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”). In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of September 30, 2020,2022, based on criteria established in the 2013 Internal Control—Integrated Framework issued by COSO.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (“PCAOB”), the consolidated financial statements of the Company as of and for the year ended September 30, 2020,2022, and our report dated November 25, 2020,23, 2022 expressed an unqualified opinion on those consolidated financial statements.
Basis for opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management’s Report on Internal Control Over Financial Reporting (“Management’s Report”). Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.

Our audit of, and opinion on, the Company’s internal control over financial reporting does not include the internal control over financial reporting of Opengear, Inc.Ventus Wireless, LLC and affiliated entities (“Ventus”), a wholly-owned subsidiary, whose financial statements reflect total assets and revenues constituting 34%41% and 19%14%, respectively, of the related consolidated financial statement amounts as of and for the year ended September 30, 2020.2022. As indicated in Management’s Report, Opengear, Inc.Ventus was acquired during the year ended September 30, 2020.2022. Management’s assertion onof the effectiveness of the Company’s internal control over financial reporting excluded internal control over financial reporting of Opengear, Inc.Ventus.
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Definition and limitations of internal control over financial reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.




/s/ GRANT THORNTON LLP

Minneapolis, Minnesota

Cincinnati, Ohio
November 25, 202023, 2022
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ITEM 9B. OTHER INFORMATION
None.
ITEM 9C. DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS
Not applicable.
PART III.
ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
Incorporated into this item by reference is the information appearing under the headings "Proposal No. 1 - Election of Directors", "Corporate Governance", "Security Ownership of Principal Stockholders and Management" and, if applicable, "Delinquent Section 16(a) Reports" in our Proxy Statement for our 20212022 Annual Meeting of Stockholders we intend to file with the SEC (the "Proxy Statement").
Information about our Executive Officers
As of the date of filing this Form 10-K, the following individuals were executive officers of the Registrant:
NameAgePosition
Ronald E. Konezny5254President and Chief Executive Officer
James J. Loch4850SeniorExecutive Vice President, Chief Financial Officer and Treasurer
Kevin C. RileyRadha Chavali5949President, IoT Solutions
Tracy L. Roberts58Senior Vice President, of Technology ServicesChief Information Officer
David H. Sampsell5254Executive Vice President, of Corporate Development, General Counsel and Corporate Secretary
Terrence G. Schneider5456Senior Vice President Supply Chain Management
Ronald E. Konezny has served as a member of our Board of Directors and as our President and Chief Executive Officer since December 2014. From 2013 to December 2014, he served as Vice President, Global Transportation and Logistics at Trimble Navigation Limited, a global provider of navigation and range-finding equipment and related solutions. From 2011 to 2013, he served as General Manager of Trimble’s Global Transportation and Logistics division.  From 2007 to 2013, he served as Chief Executive Officer of PeopleNet, Inc., a provider of telematics solutions for the transportation industry, which was acquired by Trimble in 2011.  Mr. Konezny founded PeopleNet in 1996 and served in various other roles, including Chief Technology Officer, Chief Financial Officer and Chief Operating Officer, before serving as its Chief Executive Officer. 

James J. Loch has served as Executive Vice President, Chief Financial Officer and Treasurer since January 2022. He previously served as Senior Vice President, Chief Financial Officer and Treasurer sincefrom May 2019.2019 to January 2022. Prior to joining us, Mr. Loch most recently served as Senior Vice President of Finance and Chief Financial officer of Nilfisk, Inc., a Denmark-owned company based in Minneapolis that manufactures professional cleaning equipment, from May 2016 to February 2019.  From May 2015 to May 2016, he was an independent consultant focused on projects including due diligence, business planning, back office reorganization and product research.  Previously, he served at Honeywell Building Solutions, a division of Honeywell International, as Chief Financial Officer (Americas) from 2008 to 2012 and then as Vice President — Sales from 2012 to May 2015.
Kevin C. RileyRadha Chavali has served as President, IoT Solutions since November 2018 and previously served as Senior Vice President and Chief OperatingInformation Officer between January 2016 and October 2018 and prior to that he served as Senior Vice President of Global Sales between 2013 and January 2016. Prior to joining us, Mr. Riley served as Senior Vice President - Global Markets for Infor Global Solutions, an enterprise software solutions company, where he led four global business units to profitable growth from 2010 to 2011. He served as Vice President and General Manager at Oracle, an enterprise software company, from 2008 to 2010, and President of Global Knowledge Software from 2002 until Global Knowledge Software's acquisition by Oracle in 2008. He also served as President and Chief Operating Officer for Learn2 Corporation from 1999 to 2002.
Tracy L. Roberts has served as Vice President of Information Technology since 2005 and Vice President of Technology Services since 2013. She also previously served as Vice President of Human Resources from 2005 until May 2016.August 2022. Prior to joining us, Ms. RobertsChavali served as Global Senior Director of Human Resources at Novartis Nutrition CorporationCorporate Systems for Donaldson Filtration from May 2017 to August 2022, where she was responsible forled a large globally distributed team to support critical systems in operations, finance, procurement, legal, and HR. Previously, she served as the medical nutritional business unit. Ms. Roberts held various human resource and marketing positionsBusiness Transformation Director at Cray Research (now known as Silicon Graphics)Stratasys from 19832015 to 1996.May 2017, where she led a multiyear, multimillion dollar digital transformation project to implement a single global ERP platform.

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ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE (CONTINUED)
David H. Sampsell has served as Executive Vice President, Corporate Development, General Counsel and Corporate Secretary since January 2022.He previously served as Vice President of Corporate Development, General Counsel and Corporate Secretary sincefrom 2015 to January 2015.2022. He had previously served as Vice President, General Counsel and Corporate Secretary since 2011. Prior to joining us, Mr. Sampsell worked as corporate counsel at ADC Telecommunications, Inc., a supplier of network infrastructure products and services, from 1999 until 2011. Prior to joining ADC, Mr. Sampsell was an attorney in private practice with Leonard, Street and Deinard, P.A. from 1996 to 1999 and Moore & Van Allen, PLLC from 1993 to 1996.
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ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE (CONTINUED)
Terrence G. Schneider has served as Senior Vice President, Supply Chain Management since January 2022.He previously served as Vice President of Supply Chain Management sincefrom February 2019.2019 to January 2022. From June 2016 to February 2019, he served as Vice President of Product Management. Prior to joining us, Terry held several senior-level leadership positions at PeopleNet, Inc. from 2009 to 2011 and the transportation and logistics business unit of Trimble Navigation Limited, PeopleNet's parent company from 2012 to June 2016 where he served as Vice President Supply Chain.
Code of Ethics/Code of Conduct
We have in placemaintain a "code"Financial Code of ethics" within the meaning of Rule 406 of Regulation S-K, which is applicableEthics" that applies to our senior financial management, including specifically our principal executive officer, principal financial officer, controller and controller.other persons performing similar functions. A copy of this financial code of ethics is available on our website (www.digi.com) under the "Company - Investor Relations - Corporate Governance" caption.caption and is also available in print to any stockholder who requests in writing from our Corporate Secretary. We intend to satisfy our disclosure obligations regarding any amendment to, or a waiver from, a provision of this financial code of ethics by posting such information on the same website. We also havemaintain a "code"Global Code of conduct"Ethics and Business Conduct" that applies to all directors, officers and employees, a copy of which is available through our website (www.digi.com) under the "Company - Investor Relations - Corporate Governance" caption. We are not including the information contained on our website as part of, or incorporating it by reference into, this report.
ITEM 11. EXECUTIVE COMPENSATION
Incorporated into this item by reference is the information appearing under the heading "Compensation of Directors," "Executive Compensation," and the information regarding compensation committee interlocks and insider participation under the heading "Proposal No. 1 - Election of Directors" in our Proxy Statement.
ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
Incorporated into this item by reference is the information appearing under the headings "Security Ownership of Principal Stockholders and Management" and "Equity Compensation Plan Information" in our Proxy Statement.
ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
Incorporated into this item by reference is the information regarding director independence under the heading "Proposal No. 1 - Election of Directors" and the information regarding related person transactions under the heading "Related Person Transaction Approval Policy" on our Proxy Statement.
ITEM 14. PRINCIPAL ACCOUNTINGACCOUNTANT FEES AND SERVICES
Incorporated into this item by reference is the information under "Proposal No. 3 - Ratification of Independent Registered Public Accounting Firm""Audit and Non-Audit Fees" in our Proxy Statement.
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PART IV.
ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
(a) Consolidated Financial Statement and Schedules of Digi (filed as part of this Annual Report on Form 10-K)
1.Consolidated Statements of Operations for fiscal years ended September 30, 2020, 20192022, 2021 and 20182020
Consolidated Statements of Comprehensive Income for fiscal years ended September 30, 2020, 20192022, 2021 and 20182020
Consolidated Balance Sheets as of September 30, 20202022 and 20192021
Consolidated Statements of Cash Flows for fiscal years ended September 30, 2020, 20192022, 2021 and 20182020
Consolidated Statements of Stockholders’ Equity for fiscal years ended September 30, 2020, 20192022, 2021 and 20182020
Notes to Consolidated Financial Statements
2.Schedule of Valuation and Qualifying Accounts
3.Report of Independent Registered Certified Public Accounting Firm
(b) Exhibits
Unless otherwise indicated, all documents incorporated into this Annual Report on Form 10-K by reference to a document filed with the SEC are located under SEC file number 1-34033.
Exhibit NumberDescriptionMethod of Filing
(a)Incorporated by Reference
(b)Incorporated by Reference
(a)Restated Certificate of Incorporation, as amended (3)(2)Incorporated by Reference
(b)Incorporated by Reference
Filed Electronically
10 (a)Incorporated by Reference
10 (b)Incorporated by Reference
10 (b)(i)
Form of Notice of Grant of Stock Options and Option Agreement (for grants under Digi International Inc. 2000 Omnibus Stock Plan before January 26, 2010)** (7)(6)
Incorporated by Reference
10 (b)(ii)
Form of Notice of Grant of Stock Options and Option Agreement (amended form for grants under Digi International Inc. 2000 Omnibus Stock Plan on or after January 26, 2010 provided Addendum 1A applies only to certain grants made on and after November 22, 2011)** (8)(7)
Incorporated by Reference
10 (c)Incorporated by Reference
10 (c)(i)Incorporated by Reference
10 (d)Incorporated by Reference
10 (d)(i)Incorporated by Reference
10 (d)(ii)
Form of (Executive) Restricted Stock Unit Award Agreement (for awards under Digi International Inc. 2014 Omnibus Incentive Plan)** (13)
Incorporated by Reference
10 (e)Incorporated by Reference
10 (e)(i)
Form of (Executive) Restricted Stock Unit Award Agreement (for awards under Digi International Inc. 2016 Omnibus Incentive Plan)** (15)(12)
Incorporated by Reference
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ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES (CONTINUED)
Exhibit NumberDescriptionMethod of Filing
10 (e)Incorporated by Reference
10 (e)(i)
Form of (Executive) Restricted Stock Unit Award Agreement (for awards under Digi International Inc. 2016 Omnibus Incentive Plan)** (14)
Incorporated by Reference
10 (e)(ii)
Form of (Employee) Restricted Stock Unit Award Agreement (for awards under Digi International Inc. 2016 Omnibus Incentive Plan)** (16)(15)
Incorporated by Reference
10 (e)(iii)
Form of Notice of Grant of Stock Options and Option Agreement (for grants under Digi International Inc. 2016 Omnibus Incentive Plan)** (17)(16)
Incorporated by Reference
10 (f)Incorporated by Reference
10 (f)(i)
Form of (Executive) Restricted Stock Unit Award Agreement (for awards under Digi International Inc. 2017 Omnibus Incentive Plan)** (19)(18)
Incorporated by Reference
10 (f)(ii)
Form of (Employee) Restricted Stock Unit Award Agreement (for awards under Digi International Inc. 2017 Omnibus Incentive Plan)** (20)(19)
Incorporated by Reference
10 (f)(iii)
Form of Notice of Grant of Stock Options and Option Agreement (for grants under Digi International Inc. 2017 Omnibus Incentive Plan)** (21)(20)
Incorporated by Reference
10 (g)Incorporated by Reference
10 (g)(i)
Form of (Director) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2018 Omnibus Incentive Plan)** (23)(22)
Incorporated by Reference
10 (g)(ii)
Form of (Executive) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2018 Omnibus Incentive Plan)** (24)(23)
Incorporated by Reference
10 (g)(iii)
Form of (Employee) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2018 Omnibus Incentive Plan)** (25)(24)
Incorporated by Reference
10 (g)(iv)
Form of Notice of Grant of Stock Options and Option Agreement (for grants under Digi International Inc. 2018 Omnibus Incentive Plan)** (26)(25)
Incorporated by Reference
10 (h)Incorporated by Reference
10 (h)(i)
Form of (Director) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2019 Omnibus Incentive Plan)** (28)(27)
Incorporated by Reference
10 (h)(ii)
Form of (Executive) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2019 Omnibus Incentive Plan)** (29)(28)
Incorporated by Reference
10 (h)(iii)
Form of (Employee) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2019 Omnibus Incentive Plan)** (30)(29)
Incorporated by Reference
10 (h)(iv)
Form of Notice of Grant of Stock Options and Option Agreement (for grants under Digi International Inc. 2019 Omnibus Incentive Plan)** (31)(30)
Incorporated by Reference
10 (i)Incorporated by Reference
10 (i)(i)
Form of (Director) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2020 Omnibus Incentive Plan)** (33)(32)
Incorporated by Reference
10 (i)(ii)
Form of (Executive) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2020 Omnibus Incentive Plan)** (34)(33)
Incorporated by Reference
10 (i)(iii)
Form of (Employee) Restricted Stock Unit Award Agreement (for grants under Digi International Inc. 2020 Omnibus Incentive Plan)** (35)(34)
Incorporated by Reference
10 (i)(iv)
Form of (Executive) Notice of Grant of Stock Options and Option Agreement (for grants under Digi International Inc. 2020 Omnibus Incentive Plan)** (36)(35)
Incorporated by Reference
10 (i)(v)
Form of (Employee) Notice of Grant of Stock Options and Option Agreement (for grants under Digi International Inc. 2020 Omnibus Incentive Plan)** (37)(36)
Incorporated by Reference
10 (j)Incorporated by Reference
10 (k)(j)(i)Incorporated by Reference
10 (l)Incorporated by Reference
10 (m)Incorporated by Reference
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ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES (CONTINUED)
Exhibit NumberDescriptionMethod of Filing
10 (n)(j)(ii)Incorporated by Reference
10 (j)(iii)Incorporated by Reference
10 (j)(iv)Incorporated by Reference
10 (j)(v)Incorporated by Reference
10 (j)(vi)Incorporated by Reference
10 (k)Incorporated by Reference
10 (l)Incorporated by Reference
10 (m)Incorporated by Reference
10 (n)Incorporated by Reference
10 (o)Incorporated by Reference
10 (p)Incorporated by Reference
10 (q)Incorporated by Reference
10 (r)Incorporated by Reference
10 (s)Incorporated by Reference
21 Filed Electronically
23 Filed Electronically
24 Filed Electronically
31 (a)Filed Electronically
31 (b)Filed Electronically
32 Filed Electronically
101The following financial statements from the Annual Report on Form 10-K for the year ended September 30, 2020,2022, as filed with the Security and Exchange Commission, formatted in iXBRL (Inline eXtensible Business Reporting Language): (i) Consolidated Statements of Operations, (ii) Consolidated Statements of Comprehensive Income, (iii) Consolidated Balance Sheets, (iv) Consolidated Statements of Cash Flows, (v) Consolidated Statements of Stockholders' Equity, and (vi) Notes to Consolidated Financial Statements.Filed Electronically
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ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES (CONTINUED)
Exhibit NumberDescriptionMethod of Filing
104The cover page from Digi International Inc.'s Annual Report on Form 10-K for the year ended September 30, 20202022 is formatted in iXBRL (included in Exhibit 101).Filed Electronically
____________________________
*     Certain schedules and exhibits have been omitted in accordance with Item 601(b)(2) of Regulation S-K. A copy of any omitted schedule and/or exhibit will be furnished to the Securities and Exchange Commission upon request.
**    Management compensatory contract or arrangement required to be included as an exhibit to this Annual Report on Form 10-K.
***Schedules have been omitted pursuant to Item 601(a)(5) of Regulation S-K. A copy of any omitted schedule will be furnished to the Securities and ExchangeCommission upon request.

(1) Incorporated by reference to Exhibit 2.1 to Form 8-K filed October 25, 2017.November 1, 2021.
(2)    Incorporated by reference to Exhibit 2.1 to Form 8-K filed November 8, 2019.
(3)    Incorporated by reference to Exhibit 3(a) to Form 10‑K for the year ended September 30, 1993 (File no. 0‑17972).
(4)(3)    Incorporated by reference to Exhibit 3.1 to Form 8-K filed April 30, 2020.
(5)(4)    Incorporated by reference to Exhibit 10.a to Form 10-Q filed for the quarter ended March 31, 2020.
(6)(5)    Incorporated by reference to Exhibit 10(a) to Form 8-K filed January 29, 2010.
(7)(6)    Incorporated by reference to Exhibit 10(o) to Form 10-K for the year ended September 30, 2008.
(8)(7)    Incorporated by reference to Exhibit 10(e)(ii) to Form 10-K for the year ended September 30, 2011.
(9)(8)    Incorporated by reference to Exhibit 99 to Registration Statement on Form S-8 filed on April 16, 2013.
(10)(9)    Incorporated by reference to Exhibit 10(a)(i) to Form 10-Q for the quarter ended March 31, 2013.
(11)(10)    Incorporated by reference to Exhibit 99 to Registration Statement on Form S-8 filed on March 12, 2014.
(12)(11)    Incorporated by reference to Exhibit 10(b)(i) to Form 10-Q for the quarter ended March 31, 2014.
(13)(12)    Incorporated by reference to Exhibit 10(a) to Form 10-Q for the quarter ended June 30, 2014.
(14)(13)     Incorporated by reference to Appendix A to definitive proxy statement on Schedule 14A filed December 11, 2015.
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ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES (CONTINUED)

(15)(14)    Incorporated by reference to Exhibit 10(a)(ii) to Form 10-Q for the quarter ended March 31, 2016.
(16)(15)    Incorporated by reference to Exhibit 10(a)(iii) to Form 10-Q for the quarter ended March 31, 2016.
(17)(16)    Incorporated by reference to Exhibit 10(a)(iv) to Form 10-Q for the quarter ended March 31, 2016.
(18)(17)    Incorporated by reference to Appendix A to definitive proxy statement on Schedule 14A filed December 16, 2016.
(19)(18)    Incorporated by reference to Exhibit 10(b)(ii) to Form 10-Q for the quarter ended March 31, 2017.
(20)(19)    Incorporated by reference to Exhibit 10(b)(iii) to Form 10-Q for the quarter ended March 31, 2017.
(21)(20)    Incorporated by reference to Exhibit 10(b)(iv) to Form 10-Q for the quarter ended March 31, 2017.
(22)(21)    Incorporated by reference to Appendix A to definitive proxy statement on Schedule 14A filed December 8, 2017.
(23)(22)    Incorporated by reference to Exhibit 10(a)(i) to Form 10-Q for the quarter ended March 31, 2018.
(24)(23)    Incorporated by reference to Exhibit 10(a)(ii) to Form 10-Q for the quarter ended March 31, 2018.
(25)(24)    Incorporated by reference to Exhibit 10(a)(iii) to Form 10-Q for the quarter ended March 31, 2018.
(26)(25)    Incorporated by reference to Exhibit 10(a)(iv) to Form 10-Q for the quarter ended March 31, 2018.
(27)(26)    Incorporated by reference to Appendix A to definitive proxy statement on Schedule 14A filed December 14, 2018.
(28)(27)    Incorporated by reference to Exhibit 10(a)(i) to Form 10-Q for the quarter ended March 31, 2019.
(29)(28)    Incorporated by reference to Exhibit 10(a)(ii) to Form 10-Q for the quarter ended March 31, 2019.
(30)(29)    Incorporated by reference to Exhibit 10(a)(iii) to Form 10-Q for the quarter ended March 31, 2019.
(31)(30)    Incorporated by reference to Exhibit 10(a)(iv) to Form 10-Q for the quarter ended March 31, 2019.
(32)(31)    Incorporated by reference to Exhibit 10(b) to Form 10-Q for the quarter ended March 31, 2020.
(33)(32)    Incorporated by reference to Exhibit 10(b)(i) to Form 10-Q for the quarter ended March 31, 2020.
(34)(33)    Incorporated by reference to Exhibit 10(b)(ii) to Form 10-Q for the quarter ended March 31, 2020.
(35)(34)    Incorporated by reference to Exhibit 10(b)(iii) to Form 10-Q for the quarter ended March 31, 2020.
(36)(35)    Incorporated by reference to Exhibit 10(b)(iv) to Form 10-Q for the quarter ended March 31, 2020.
(37)(36)    Incorporated by reference to Exhibit 10(b)(v) to Form 10-Q for the quarter ended March 31, 2020.
(37) Incorporated by reference to Exhibit 10.1 to Form 8-K filed February 4, 2021.
(38) Incorporated by reference to Exhibit 10(b) to Form 10-Q for the quarter ended March 31, 2021.
(39) Incorporated by reference to Exhibit 10(c) to Form 10-Q for the quarter ended March 31, 2021.
(40) Incorporated by reference to Exhibit 10(d) to Form 10-Q for the quarter ended March 31, 2021.
(41) Incorporated by reference to Exhibit 10(e) to Form 10-Q for the quarter ended March 31, 2021.
(42) Incorporated by reference to Exhibit 10(f) to Form 10-Q for the quarter ended March 31, 2021.
(43) Incorporated by reference to Exhibit 10(g) to Form 10-Q for the quarter ended March 31, 2021.
(44) Incorporated by reference to Exhibit 10 to Form 10‑Q for the quarter ended June 30, 2010.
(39)
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(45) Incorporated by reference to Exhibit 10.1 to Form 8-K filed December 5, 2014.
(40)(46) Incorporated by reference to Exhibit 10(m) to Form 10-K for the year ended September 30, 2013.
(41)(47) Incorporated by reference to Exhibit 10(a) to Form 10-Q for the quarter ended March 31, 2017.
(42)(48) Incorporated by reference to Exhibit 10(o) to Form 10-K for the year ended September 30, 2019.
(43)(49) Incorporated by reference to Exhibit 10.O to Form 10-K for the year ended September 30, 2018.
(44)(50) Incorporated by reference to Exhibit 10.1 to Form 8-K filed May 10, 2019.
(45)(51) Incorporated by reference to Exhibit 10.1 to the Company's Current Report on Form 8-K filed on December 16, 2019.23, 2021.
(46)(52) Incorporated by reference to Exhibit 10(c)10.1 to the Company's Current Report on Form 10-Q for the quarter ended March 31, 2020.8-K filed on February 2, 2022.
ITEM 16. FORM 10-K SUMMARY
None.
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SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on November 25, 2020.23, 2022.
DIGI INTERNATIONAL INC.
By: /s/ Ronald E. Konezny
Ronald E. Konezny
President, Chief Executive Officer and Director
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities indicated on November 25, 2020.23, 2022.
By: /s/ Ronald E. Konezny
Ronald E. Konezny
President, Chief Executive Officer and Director
(Principal Executive Officer)
By: /s/ James J. Loch
James J. Loch
Senior Vice President, Chief Financial Officer and Treasurer
(Principal Financial Officer and Principal Accounting Officer)
By:*
Satbir Khanuja
Director
By:*
Christopher D. Heim
Director
By:*
Hatem H. Naguib
Director
By:*
Sally J. Smith
Director
By:*
Spiro C. Lazarakis
Director

*    Ronald E. Konezny, by signing his name hereto, does hereby sign this document on behalf of each of the above named directors of the Registrant pursuant to Powers of Attorney duly executed by such persons.
By: /s/ Ronald E. Konezny
Ronald E. Konezny
Attorney-in-fact


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SCHEDULE II - VALUATION AND QUALIFYING ACCOUNTS
DIGI INTERNATIONAL INC.
(in thousands)
Additions
DescriptionBalance at beginning of periodCharged to costs and expensesCharged to Other AccountsDeductionsBalance at end of period
Valuation allowance - deferred tax assets
September 30, 2020$3,810 $670 $$108 $4,372 
September 30, 2019$3,291 $529 $$10 $3,810 
September 30, 2018$5,952 $521 $$3,182 $3,291 
Valuation account - doubtful accounts
September 30, 2020$968 $2,534 $$(276)(2)$3,778 
September 30, 2019$785 $635 $$452 (2)$968 
September 30, 2018$341 $729 $40 (1)$325 (2)$785 
Reserve for future credit returns and pricing adjustments
September 30, 2020$2,677 $17,816 $$19,017 $1,476 
September 30, 2019$2,560 $12,640 $$12,523 $2,677 
September 30, 2018$2,169 $10,715 $$10,324 $2,560 
(1)Established through purchase accounting relating to the acquisition of TempAlert
(2)Uncollectible accounts charged against allowance, net of recoveries
Additions
DescriptionBalance at beginning of periodCharged to costs and expensesCharged to Other AccountsDeductionsBalance at end of period
Valuation allowance - deferred tax assets
September 30, 2022$2,186 $790 $— $— $2,976 
September 30, 2021$4,372 $(2,186)$— $— $2,186 
September 30, 2020$3,810 $670 $— $108 $4,372 
Reserve for future credit returns and pricing adjustments
September 30, 2022$930 $17,087 $— $16,886 $1,131 
September 30, 2021$1,476 $15,477 $— $16,023 $930 
September 30, 2020$2,677 $17,816 $— $19,017 $1,476 


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