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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
(Mark One)
þANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 20172021
or
oTRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from to
Commission file number 001-13958
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THE HARTFORD FINANCIAL SERVICES GROUP, INC.
(Exact name of registrant as specified in its charter)
Delaware13-3317783
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification No.)
One Hartford Plaza, Hartford, Connecticut 06155
(Address of principal executive offices) (Zip Code)
(860)(860) 547-5000
(Registrant’s telephone number, including area code)
SECURITIES REGISTERED PURSUANT TO SECTION 12 (b) OF THE ACTACT:
(ALL OF WHICH ARE LISTED ON THE NEW YORK STOCK EXCHANGE INC.):
Common Stock, par value $0.01 per share
Warrants (expiring June 26, 2019)
6.10% Notes due October 1, 2041
Title of each classTrading Symbol(s)Name of each exchange on which registered
Common Stock, par value $0.01 per shareHIGThe New York Stock Exchange
6.10% Notes due October 1, 2041HIG 41The New York Stock Exchange
7.875% Fixed-to-Floating Rate Junior Subordinated Debentures due 2042HGHThe New York Stock Exchange
Depositary Shares, Each Representing a 1/1,000th Interest in a Share of 6.000% Non-Cumulative Preferred Stock, Series G, par value $0.01 per shareHIG PR GThe New York Stock Exchange

SECURITIES REGISTERED PURSUANT TO SECTION 12 (g) OF THE ACT:
None










Indicate by check mark:YesNo
if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.þYesNo
if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act.YesþNo
whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.þYesNo
whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).þYesNo
if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.þ
whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company or an emerging growth company. See definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company” and "emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerþ
Accelerated fileroNon-accelerated fileroSmaller reporting companyo
Emerging growth companyo
whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act.)þ
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.¨
Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.
•     whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).YesNo

The aggregate market value of the shares of Common Stock held by non-affiliates of the registrant as of June 30, 20172021 was approximately $19$22 billion, based on the closing price of $52.57$61.97 per share of the Common Stock on the New York Stock Exchange on June 30, 2017.2021.
As of February 21, 2018,17, 2022, there were outstanding 356,981,387331,646,836 shares of Common Stock, $0.01 par value per share, of the registrant.
Documents Incorporated by Reference
Portions of the registrant’s definitive proxy statement for its 20182022 annual meeting of shareholdersstockholders are incorporated by reference in Part III of this Form 10-K.










THE HARTFORD FINANCIAL SERVICES GROUP, INC.
ANNUAL REPORT ON FORM 10-K
FOR THE FISCAL YEAR ENDED DECEMBER 31, 20172021
TABLE OF CONTENTS
ItemDescriptionPageItemDescriptionPage
   
11
1A.1A.
1B.None1B.UNRESOLVED STAFF COMMENTSNone
22
33
4Not Applicable4MINE SAFETY DISCLOSURESNot Applicable
   
55
66RESERVEDNone
77
7A.[a]7A.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK[a]
8[b]8FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA[b]
9None9CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURENone
9A.9A.
9B.None9B.OTHER INFORMATIONNone
   
1010
11[c]11EXECUTIVE COMPENSATION[c]
1212
13[d]13CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE[d]
14[e]14PRINCIPAL ACCOUNTING FEES AND SERVICES[e]
 
1515
EXHIBITS INDEX

16FORM 10-K SUMMARYNot Applicable16FORM 10-K SUMMARYNot Applicable
[a] The information required by this item is set forth in the Enterprise Risk Management section of Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operations and is incorporated herein by reference.
[b] See Index to Consolidated Financial Statements and Schedules elsewhere herein.
[c] The information called for by Item 11 will be set forth in the Proxy Statement under the subcaptions "Compensation Discussion and Analysis", "Executive Compensation", "Director Compensation", "Report of the Compensation and Management Development Committee", and "Compensation and Management Development Committee Interlocks and Insider Participation" and is incorporated herein by reference.
[d] Any information called for by Item 13 will be set forth in the Proxy Statement under the caption and subcaption "Board and Governance Matters" and "Director Independence" and is incorporated herein by reference.
[e] The information called for by Item 14 will be set forth in the Proxy Statement under the caption "Audit Matters" and is incorporated herein by reference.

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Forward-Looking



Forward-looking Statements
Certain of the statements contained herein are forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements can be identified by words such as “anticipates,” “intends,” “plans,” “seeks,” “believes,” “estimates,” “expects,” “projects,” and similar references to future periods.
Forward-looking statements are based on management's current expectations and assumptions regarding future economic, competitive, legislative and other developments and their potential effect upon The Hartford Financial Services Group, Inc. and its subsidiaries (collectively, the “Company”"Company" or “The Hartford”"The Hartford"). Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict. Actual results could differ materially from expectations depending on the evolution of various factors, including the risks and uncertainties identified below, as well as factors described in such forward-looking statementsstatements; or in Part I, Item 1A.1A, Risk Factors, in Part II, Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations, and those identified from time to time in our other filings with the Securities and Exchange Commission.
Risks relating to the continued COVID-19 pandemic, including impacts to the Company's insurance and product-related, regulatory/legal, recessionary and other global economic, capital and liquidity and operational risks
Risks Relating to Economic, Political and Global Market Conditions:
challenges related to the Company’s current operating environment, including global political, economic and market conditions, and the effect of financial market disruptions, economic downturns or other potentially adverse macroeconomic developments on the demand for our products and returns in our investment portfolios;
financial risk related to the continued reinvestment of our investment portfolios;
market risks associated with our business, including changes in credit spreads, equity prices, interest rates, inflation rate, market volatility and foreign exchange rates;
the impact on our investment portfolio if our investment portfolio is concentrated in any particular segment of the economy;
challenges related to the Company’s current operating environment, including global political, economic and market conditions, and the effect of financial market disruptions, economic downturns, changes in trade regulation including tariffs and other barriers or other potentially adverse macroeconomic developments on the demand for our products and returns in our investment portfolios;
market risks associated with our business, including changes in credit spreads, equity prices, interest rates, inflation rate, foreign currency exchange rates and market volatility;
the impact on our investment portfolio if our investment portfolio is concentrated in any particular segment of the economy;
the impacts of changing climate and weather patterns on our businesses, operations and investment portfolio including on claims, demand and pricing of our products, the availability and cost of reinsurance, our modeling data used to evaluate and manage risks of catastrophes and severe weather events, the value of our investment portfolios and credit risk with reinsurers and other counterparties;
the risks associated with the discontinuance of the London Inter-Bank Offered Rate ("LIBOR") on the securities we hold or may have issued, other financial instruments and any other assets and liabilities whose value is tied to LIBOR;
Insurance Industry and Product-Related Risks:
the possibility of unfavorable loss development, including with respect to long-tailed exposures;
the possibility of a pandemic, earthquake, or other natural or man-made disaster that may adversely affect our businesses;
weather and other natural physical events, including the severity and frequency of storms, hail, winter storms, hurricanes and tropical storms, as well as climate change and its potential impact on weather patterns;
the possible occurrence of terrorist attacks and the Company’s inability to contain its exposure as a result of, among other factors, the inability to exclude coverage for terrorist attacks from workers' compensation policies and limitations on reinsurance coverage from the federal government under applicable laws;
the Company’s ability to effectively price its property and casualty policies, including its ability to obtain regulatory consents to pricing actions or to non-renewal or withdrawal of certain product lines;
actions by competitors that may be larger or have greater financial resources than we do;
technological changes, such as usage-based methods of determining premiums, advancements in automotive safety features, the development of autonomous vehicles, and platforms that facilitate ride sharing, which may alter demand for the Company's products, impact the frequency or severity of losses, and/or impact the way the Company markets, distributes and underwrites its products;
the Company's ability to market, distribute and provide insurance products and investment advisory services through current and future distribution channels and advisory firms;
the uncertain effects of emerging claim and coverage issues;
the possibility of unfavorable loss development, including with respect to long-tailed exposures;
the significant uncertainties that limit our ability to estimate the ultimate reserves necessary for asbestos and environmental claims;
the possibility of another pandemic, civil unrest, earthquake, or other natural or man-made disaster that may adversely affect our businesses;
weather and other natural physical events, including the intensity and frequency of thunderstorms, tornadoes, hail, wildfires, flooding, winter storms, hurricanes and tropical storms, as well as climate change and its potential impact on weather patterns;
the possible occurrence of terrorist attacks and the Company’s inability to contain its exposure as a result of, among other factors, the inability to exclude coverage for terrorist attacks from workers' compensation policies and limitations on reinsurance coverage from the federal government under applicable laws;
the Company’s ability to effectively price its property and casualty policies, including its ability to obtain regulatory consents to pricing actions or to non-renewal or withdrawal of certain product lines;
actions by competitors that may be larger or have greater financial resources than we do;
technological changes, including usage-based methods of determining premiums, advancements in automotive safety features, the development of autonomous vehicles, and platforms that facilitate ride sharing,
the Company's ability to market, distribute and provide insurance products and investment advisory services through current and future distribution channels and advisory firms;
the uncertain effects of emerging claim and coverage issues;
Financial Strength, Credit and Counterparty Risks:
risks to our business, financial position, prospects and results associated with negative rating actions or downgrades in the Company’s financial strength and credit ratings or negative rating actions or downgrades relating to our investments;
the impact on our statutory capital of various factors, including many that are outside the Company’s control, which can in turn affect our credit and financial strength ratings, cost of capital, regulatory compliance and other aspects of our business and results;
losses due to nonperformance or defaults by others, including sourcing partners, derivative counterparties and other third parties;
the potential for losses due to our reinsurers' unwillingness or inability to meet their obligations under reinsurance contracts and the availability, pricing and adequacy of reinsurance to protect the Company against losses;
regulatory limitations on the ability of the Company and certain of its subsidiaries to declare and pay dividends;
risks to our business, financial position, prospects and results associated with negative rating actions or downgrades in the Company’s financial strength and credit ratings or negative rating actions or downgrades relating to our investments;
4







capital requirements which are subject to many factors, including many that are outside the Company’s control, such as National Association of Insurance Commissioners ("NAIC") risk based capital formulas, rating agency capital models, Funds at Lloyd's and Solvency Capital Requirement, which can in turn affect our credit and financial strength ratings, cost of capital, regulatory compliance and other aspects of our business and results;
losses due to nonperformance or defaults by others, including credit risk with counterparties associated with investments, derivatives, premiums receivable, reinsurance recoverables and indemnifications provided by third parties in connection with previous dispositions;
the potential for losses due to our reinsurers' unwillingness or inability to meet their obligations under reinsurance contracts and the availability, pricing and adequacy of reinsurance to protect the Company against losses;
state and international regulatory limitations on the ability of the Company and certain of its subsidiaries to declare and pay dividends;
Risks Relating to Estimates, Assumptions and Valuations:

risk associated with the use of analytical models in making decisions in key areas such as underwriting, pricing, capital management, reserving, investments, reinsurance and catastrophe risk management;

the potential for differing interpretations of the methodologies, estimations and assumptions that underlie the Company’s fair value estimates for its investments and the evaluation of intent-to-sell impairments and allowance for credit losses on available-for-sale securities and mortgage loans;
risk associated with the use of analytical models in making decisions in key areas such as underwriting, capital management, hedging, reserving, and catastrophe risk management;
the potential for differing interpretations of the methodologies, estimations and assumptions that underlie the Company’s fair value estimates for its investments and the evaluation of other-than-temporary impairments on available-for-sale securities;
the significant uncertainties that limit our ability to estimate the ultimate reserves necessary for asbestos and environmental claims;
the potential for impairments of our goodwill;
Strategic and Operational Risks:
the Company’s ability to maintain the availability of its systems and safeguard the security of its data in the event of a disaster, cyber or other information security incident or other unanticipated event;
the risks, challenges and uncertainties associated with capital management plans, expense reduction initiatives and other actions, which may include acquisitions, divestitures or restructurings;
the potential for difficulties arising from outsourcing and similar third-party relationships;
the Company’s ability to protect its intellectual property and defend against claims of infringement;
the Company’s ability to maintain the availability of its systems and safeguard the security of its data in the event of a disaster, cyber or other information security incident or other unanticipated event;
the potential for difficulties arising from outsourcing and similar third-party relationships;
the risks, challenges and uncertainties associated with capital management plans, expense reduction initiatives and other actions;
risks associated with acquisitions and divestitures, including the challenges of integrating acquired companies or businesses, which may result in our inability to achieve the anticipated benefits and synergies and may result in unintended consequences;
difficulty in attracting and retaining talented and qualified personnel, including key employees, such as executives, managers and employees with strong technological, analytical and other specialized skills;
the Company’s ability to protect its intellectual property and defend against claims of infringement;
Regulatory and Legal Risks:
the cost and other potential effects of increased regulatory and legislative developments, including those that could adversely impact the demand for the Company’s products, operating costs and required capital levels;
unfavorable judicial or legislative developments;
the impact of changes in federal or state tax laws;
regulatory requirements that could delay, deter or prevent a takeover attempt that shareholders might consider in their best interests;
the impact of potential changes in accounting principles and related financial reporting requirements;
Risks Related to the Company's Lifecost and Annuity Businessother potential effects of increased federal, state and international regulatory and legislative developments, including those that could adversely impact the demand for the Company’s products, operating costs and required capital levels;
unfavorable judicial or legislative developments;
the impact of changes in Discontinued Operationsfederal, state or foreign tax laws;
the risks related to the Company's ability to close its previously announced sale of its life and annuity run-off book of business, which is subject to several closing conditions, including many that are outside of the Company's control;
the risks related to political, economic and global economic conditions, including interest rate, equity and credit spread risks;
the impact on our investment portfolio if our investment portfolio is concentrated in any particular segment of the economy;
risks related to negative rating actions or downgrades in the financial strength and credit ratings of Hartford Life Insurance Company or Hartford Life and Annuity Insurance Company or negative rating actions or downgrades relating to our investments;
the volatility in our statutory and United States ("U.S.") Generally Accepted Accounting Principles ("GAAP")  earnings and potential material changes to our results resulting from our risk management program to emphasize protection of economic value;
the potential for losses due to our reinsurers’ unwillingness or inability to meet their obligations under reinsurance contracts;
the potential for differing interpretations of the methodologies, estimations and assumptions that underlie the fair value estimates for investments and the evaluation of other-than-temporary impairments on available for sale securities;
the potential for further acceleration of deferred policy acquisition cost amortization and an increase in reserves for certain guaranteed benefits in our variable annuities;
changes in federal or state tax laws that would impact the tax-favored status of life and annuity contracts; and
changes in accounting and financial reporting of the liability for future policy benefits, including how the life and annuity businesses account for deferred acquisition costs and market risk benefits on variable annuity contracts and the discounting of life contingent fixed annuities.
regulatory requirements that could delay, deter or prevent a takeover attempt that stockholders might consider in their best interests; and
the impact of potential changes in accounting principles and related financial reporting requirements.
Any forward-looking statement made by the Company in this document speaks only as of the date of the filing of this Form 10-K. Factors or events that could cause the Company’s actual results to differ may emerge from time to time, and it is not possible for the Company to predict all of them. The Company undertakes no obligation to publicly update any forward-looking statement, whether as a result of new information, future developments or otherwise.

5


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Part I - Item 1. Business



Item 1.
Item 1.
BUSINESS
(Dollar amounts in millions, except for per share data, unless otherwise stated)
GENERAL
The Hartford Financial Services Group, Inc. (together with its subsidiaries, “The Hartford”, the “Company”, “we”, or “our”) is a holding company for a group of subsidiaries that provide property and casualty ("P&C") insurance, group benefits insurance and services, and mutual funds and exchange-traded products to individual and business customers in the United States. In December 2017,States as well as in the Company announced the signing of a definitive agreement to sell its lifeUnited Kingdom and annuity operating subsidiaries and, accordingly, the assets and liabilities of those subsidiaries have been presented as held for sale with results of operations from that business reflected as discontinued operations. See Note 20 - Business Dispositions and Discontinued Operations of Notes to Consolidated Financial Statements.other international locations. The Hartford is headquartered in Connecticut and its oldest subsidiary, Hartford Fire Insurance Company, dates back to 1810. At December 31, 2017,2021, total assets and total stockholders’ equity of The Hartford were $225.3$76.6 billion and $13.5$17.8 billion,, respectively.
ORGANIZATION
The Hartford strives to maintain and enhance its position as a market leader within the financial services industry. The Company sells diverse and innovative products through multiple distribution channels to individuals and businesses and is considered a leading property and casualty insurer. The Company endeavors to expand its insurance product offerings and distribution and capitalize on the strength of the Company's brand.employee group benefits insurer. The Hartford Stag logo is one of the most recognized symbols in the financial services industry. The Company is also working to increase efficiencies through investments in technology.
As a holding company, The Hartford Financial Services Group, Inc. is separate and distinct from its subsidiaries and has no significant business operations of its own. The Companyholding company relies on the dividends from its insurance companies and other subsidiaries as the principal source of cash flow to meet its obligations, pay dividends and repurchase common stock.
Information regarding the cash flow and liquidity needs of The Hartford Financial Services Group, Inc. may be found in Part II, Item 7, Management’s Discussion and Analysis of Financial Condition and Results of Operations (“MD&A”) — Capital Resources and Liquidity.
PURPOSE and STRATEGIC PRIORITIES
The Hartford’s mission is to provide people with the support and protection they need to pursue their unique ambitions, seize opportunity, and prevail through unexpected challenge. Our strategy to maximize value creation for all stakeholders focuses on advancing underwriting excellence, emphasizing digital capabilities, maximizing distribution channels, optimizing organizational efficiency, and advancing environmental, social and governance ("ESG") leadership.
We endeavor to maintain and enhance our position as a market leader by leveraging our core strengths of underwriting excellence, risk management, claims, product development and distribution. We are investing in claims, analytics, data science and digital capabilities to strengthen our existing competitive advantages.
An ethics, people, and performance-driven culture drives our values. We have proactive positions on ESG issues important to our sustainability, and our capacity to deliver long-term stockholder value.
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6

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Part I - Item 1. Business

2022 Priorities
As we enter 2022, our strategy remains consistent and we are focused on the following priorities across our businesses:
Advancing leading underwriting capabilities across our portfolio to offer expanded products and services;
Emphasizing digital, data and analytics, and data science that enhance the customer experience and improve the underwriting and claims decision making;
Maximizing distribution channels and product breadth to increase market share;
Optimizing organizational efficiency with a focus on continuous improvement. For information on the Company’s operational transformation and cost reduction plan (called “Hartford Next”), refer to The Hartford’s Operations section of Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations. Before considering investments in new products and technology, we are on track to achieve a reduction in annual insurance operating costs and other expenses of approximately $540 in 2022 and $625 in 2023, relative to 2019;
Balancing capital deployment for organic growth, investments in the business, and return to stockholders through dividends and share repurchases; and
Continuing to advance ESG leadership in order to attract and retain top talent and enhance value to stockholders. For more information on retaining and attracting talent through our diversity, equity and inclusion initiatives, refer to the Human Capital Resources section of Part 1, Item 1.
Within our businesses, we will continue to pursue objectives specific to each, including:
Commercial Lines
Benefiting from a firm pricing environment in most property and liability lines while navigating continued pricing pressure in workers’ compensation by staying disciplined in our underwriting;
Successfully leveraging our broader underwriting capabilities, product breadth, risk appetite and expanded access to cross-sell global specialty product lines to customers of small commercial and middle & large commercial, and grow specialized verticals in middle & large commercial;
Accelerating use of data, digital technology and voice of customer to transform and differentiate our business; and
Expanding distribution to match customers’ preferred access points.
Personal Lines
Continuing to transform our products, regain competitive momentum, and grow top-line through the continued rollout of our new automobile and homeowners product, Prevail, which is tailored to the
mature market and includes digital service capabilities that provide real time transaction support;
Transforming underwriting to improve member experience and reduce expense;
Driving new business growth in AARP Direct through direct marketing initiatives designed to increase conversion rates; and
Expanding use of telematics and investing in digital capabilities.
Group Benefits
Continuing to grow revenues through strong sales and persistency;
Expanding absence/leave management capabilities and pursuing product innovation to meet the rapidly evolving needs of employers and employees;
Continuing to grow market share of voluntary product offerings, including supplemental health coverage, as well as new state paid family and medical leave;
Completing the implementation of our disability and leave management claims platform, The Hartford Ability Advantage, to enhance the overall customer experience and accommodate the Company’s leave management programs; and
Investing in data and analytics to enhance risk management and reinvent processes at the intersection of data, analytics, artificial intelligence and technology.
Hartford Funds
Driving organic growth across key distribution channels;
Working with subadvisors to launch products to meet the needs of financial advisors and their clients.

REPORTING SEGMENTS
The Hartford conducts business principally in five reporting segments including Commercial Lines, Personal Lines, Property & Casualty ("P&C") Other Operations, Group Benefits and MutualHartford Funds, as well as a Corporate category. The HartfordCompany includes in itsthe Corporate category discontinued operations of the Company's life and annuity run-off business accounted for as held for sale, reserves for run-off structured settlement and terminal funding agreement liabilities, retained,restructuring costs, capital raising activities (including equity financing, debt financing and related interest expense), transaction expenses incurred in connection with acquisitions, certain M&A costs, purchase accounting adjustments related to goodwill and other expenses not allocated to the reporting segments. Corporate also includes investment management fees and expenses related to managing third party business, including management of a portion of the invested assets of Talcott Resolution Life, Inc. and its subsidiaries as well as certain affiliates. Talcott Resolution Life, Inc. is the holding company of the life and annuity business that we sold in May 2018. In addition, up until June 30, 2021, Corporate included a 9.7% ownership interest in Hopmeadow Holdings LP, the legal entity that acquired Talcott Resolution in May 2018
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Part I - Item 1. Business
2017
(Hopmeadow Holdings, LP, Talcott Resolution Life Inc., and its subsidiaries are collectively referred to as “Talcott Resolution”).
2021 Revenues of $16,974 [1]$22,390 by Segment
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[1]Includes Revenue of $120$88 for P&CProperty & Casualty Other Operations and $26$137 for Corporate.
The following discussion describes the principal products and services, marketing and distribution, and competition of The Hartford's reporting segments. For further discussion of the reporting segments, including financial disclosures of revenues by product line, net income (loss), and assets for each reporting segment, see Note 4 - Segment Information of Notes to Consolidated Financial Statements.
|COMMERCIAL LINES

2021 Earned Premiums of $9,541 by Line of Business

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2021 Earned Premiums of $9,541 by Product
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8

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Part I - Item 1. Business

COMMERCIAL LINES
2017 Earned Premiums of $6,865 by Line of Business

2017 Earned Premiums of $6,865 by Product
Principal Products and Services
AutomobileCovers damage to a business's fleet of vehicles due to collision or other perils (automobile physical damage). In addition to first party automobile physical damage, commercial automobile covers liability for bodily injuries and property damage suffered by third parties and losses caused by uninsured or under-insured motorists.
PropertyCovers the building a business owns or leases as well as its personal property, including tools and equipment, inventory, and furniture. A commercial property insurance policy covers losses resulting from fire, wind, hail, earthquake, theft and other covered perils, including coverage for assets such as accounts receivable and valuable papers and records. Commercial property may include specialized equipment insurance, which provides coverage for loss or damage resulting from the mechanical breakdown of boilers and machinery, and ocean and inland marine insurance, which provides coverage for goods in transit and unique, one-of-a-kind exposures.machinery.
General LiabilityCovers a business in the event it is sued for causing harm to a person and/or damage to property. General liability insurance covers third-party claims arising from accidents occurring on the insured’s premises or arising out of their operations. General liability insurance may also cover losses arising from product liability and provideprovides replacement of lost income due to an event that interrupts business operations.
MarineEncompasses various ocean and inland marine coverages including cargo, craft, hull, specie, transport and liability, among others.
Package BusinessCovers both property and general liability damages.
Workers' CompensationCovers employers for losses incurred due to employees sustaining an injury, illness or disability in connection with their work. Benefits paid under workers’ compensation policies may include reimbursement of medical care costs, replacement income, compensation for permanent injuries and benefits to survivors. Workers’ compensation is provided under both guaranteed cost policies (coverage for a fixed premium) and loss sensitive policies where premiums are adjustable based on the loss experience of the employer.
Professional LiabilityCovers liability arising from directors and officers acting in their official capacity and liability for errors and omissions committed by professionals and others. Coverage may also provide employment practices insurance relating to allegations of wrongful termination and discrimination.
BondEncompasses fidelity and surety insurance, including commercial surety, contract surety and fidelity bonds. Commercial surety includes bonds that insure non-performance by contractors, license and permit bonds to help meet government-mandated requirements and probate and judicial bonds for fiduciaries and civil court proceedings. Contract surety bonds may include payment and performance bonds for contractors. Fidelity bonds may include ERISA bonds related to the handling of retirement plan assets and bonds protecting against employee theft or fraud. The Company also provides credit and political risk insurance offered to clients with global operations.
Assumed ReinsuranceIncludes assumed reinsurance of property, liability, surety, credit and political, marine and agriculture risks throughout the world but principally in Europe and the Americas. Business principally provides cover on broad books of business (i.e. treaty), as opposed to individual risks (i.e. facultative).
Through its three lines of business of small commercial, middle market& large commercial, and global specialty, Commercial Lines principally provides workers’ compensation, property, automobileoffers its products and general liability insurance productsservices to businesses primarily throughoutin the United States. In addition, theStates ("U.S.") and internationally. Commercial Lines generally consists of products written for small businesses and middle market companies as well as national and multi-national accounts, largely distributed through retail agents and brokers, wholesale agents and global and specialty line of business provides
professional liability, bond, loss-sensitive workers compensation, general liability, automobile liability and automobile physical damage.reinsurance brokers. The majority of Commercial Lines written premium is generated by small commercial and middle market lines, which provide coverage options and customized pricing based on the


Part I - Item 1. Business

policyholder’s individual risk characteristics. Small commercial and middle market lines within middle & large commercial are generally referred to as standard commercial lines.
Small commercial provides coverages for small businesses, which the Company generally considers to be businesses with an annual payroll under $20, revenues under $50 and property values less than $20 per location. Primary coverages provided include workers' compensation, property, general liability and commercial automobile. Within small commercial, both property and general liability coverages are offered under a single package policy, marketed under the Spectrum name. Specialty provides a variety of customized insurance products and services.
Small commercial provides coverages for small businesses, which the Company considers to be businesses with an annual payroll under $12, revenues under $25 and property values less than $20 per location. Through Maxum Specialty Insurance Group ("Maxum"), small commercial also provides excess and surplus lines coverage to small businesses including umbrella, general liability, property and other coverages.
Middle market& large commercial business provides insurance coverages to medium-sized and national accounts businesses, which are companies whose payroll, revenue and property values exceed the small business definition. The Company has a small amount of property and casualty business written internationally. For U.S. exporters and other U.S. companies with international exposures, the Company covers property, marine and liability risks outside the U.S. as the assuming reinsurer under a reinsurance agreement with a third party.
In addition to offering standard commercial lines products, including workers' compensation, property, general liability and commercial automobile products, middle market& large commercial includes program business which provides tailored programs, primarily to customers with common risk characteristics. Within specialty,On national accounts, a significant portion of the business is written through large deductible programs for national accounts.programs. Other programs written within specialtymiddle & large commercial are retrospectively-rated where the premiums are adjustableultimate premium collected from the insured is adjusted based on loss experience.how incurred losses for the policy year develop over time, subject to a minimum and maximum premium. Also within specialty,middle & large commercial, the Company writes captive programs business, which provides tailored programs to those seeking a loss sensitive solution where premiums are adjustable based on loss experience.
Lines of business written by small commercial and middle & large commercial are subject to rate regulation and written pricing increases or decreases partly in response to loss cost trends. Workers’ compensation rates are based on loss experience and are informed by data submitted through the National Council on Compensation Insurance ("NCCI"). Workers’ compensation rates have been under downward pressure for the industry due to favorable loss cost trends in
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recent years, including due to lower claim frequency that occurred during the pandemic.
Global specialty provides a variety of customized insurance products, including property, liability, marine, professional liability, and bond. The vast majority of the business written by our Navigators Group insurance subsidiaries is reported in the global specialty business unit.
Marketing and Distribution
Commercial Lines provides insurance products and services through the Company’s regional offices, branches and sales and policyholder service centers throughout the United States.States and, to a lesser extent, overseas, principally in the United Kingdom. The products are marketed and distributed nationally using independent retail agents and brokers, wholesale agents and global and specialty reinsurance brokers, with business also sold direct-to-consumer. In addition, the Company offers insurance products to customers of payroll service providers through its relationships with major national payroll companies in the United States and to members of affinity organizations. As the sole corporate member of Lloyd's Syndicate 1221 ("Lloyd's Syndicate"), the Company has the exclusive right to underwrite business up to an approved level of premium in the Lloyd’s market.
In the United States, independent agents, brokers and wholesalers. The independent agent and broker distribution channel iswholesalers are consolidating and this trend is expected to continue. This will likely result in a larger proportion of written premium being concentrated among fewer agents, brokers and brokers. In addition, the Company offers insurance products to customers of payroll service providers through its relationships with major national payroll companieswholesalers. These distribution partners are leveraging data and to members of affinity organizations.analytics for bargaining power.
Competition
Small Commercial
In small commercial, The Hartford competes against large national carriers, regional carriers and direct writers. Competitors include stock companies, mutual companies and other underwriting organizations. The small commercial market remains highly competitive and fragmented as carriers seek to differentiate themselves through product expansion, price reduction, enhanced service and leading technology. Larger carriers such as The Hartford continually advance their pricing sophistication and ease of doing business with agents and customers through the use of technology, analytics and other capabilities that improve the process of evaluating a risk, quoting new business and servicing customers. The Company also has digital capabilities as customers and distributors demand more
access and convenience, and expanding product and underwriting capabilities to accommodate both larger accounts and a broader risk appetite.
The small commercial market has experienced low written premium growth rates due to current economic conditions. Competitors seek new business by increasing their underwriting appetite, and deepening their relationships with distribution partners. Also, carriers serving middle market-sized accounts are more aggressively competing for small commercial accounts, which are generally less price-sensitive. Some carriers, including start-up and non-traditional carriers, are looking to expand sales of business insurance products to small commercial market insureds through on-line and direct-to-consumer marketing.
Middle Market
Middle market business is considered “high touch” and involves individual underwriting and pricing decisions. The pricing of middle market accounts is prone to significant volatility over time due to changes in individual account characteristics and exposure, as well as legislative and macro-economic forces. National and regional carriers participate in the middle market insurance sector, resulting in a competitive environment where pricing and policy terms are critical to securing new business and retaining existing accounts. Within this competitive environment, The Hartford is working to deepen its product and underwriting capabilities, and leverage its sales and underwriting talent with tools it has introduced in recent years. Through advanced training and data analytics, the Company’s field underwriters are working to improve risk selection and pricing decisions. In product development and related areas such as claims and risk engineering, the Company is extending its capabilities in industry verticals, such as energy, construction, automobile parts manufacturing, food processing and hospitality. Through a partnership with AXA Corporate Solutions, the Company offers business insurance coverages to exporters and other U.S. companies with a physical presence overseas. The Company has also added new middle market underwriters in the Midwest and Western U.S. to deepen relationships with its distribution partners.
Specialty Commercial
Specialty commercial competes on an account-by-account basis due to the complex nature of each transaction. Competition in this market includes stock companies, mutual companies, alternative risk sharing groups and other underwriting organizations.
For specialty casualty businesses, pricing competition continues to be significant, particularly for the larger individual accounts. As a means to mitigate the cost of insurance on larger accounts, more insureds may opt for the loss-sensitive products offered in our national accounts segment, including retrospectively rated contracts, in lieu of guaranteed cost policies. Under a retrospectively-rated contract, the ultimate premium collected from the insured is adjusted based on how incurred losses for the policy year develop over time, subject to a minimum and maximum premium. Within national accounts, the Company is implementing a phased roll out of a new risk management platform, allowing customers better access to claims data and other information needed by corporate risk managers. This investment will allow the Company to work more closely with customers to improve long-term account performance.


Part I - Item 1. Business

In the bond business, favorable underwriting results in recent years has led to increased competition for market share, setting the stage for potential written price decreases.
In professional liability, large and medium-sized businesses are in differing competitive environments. Large public director &
officers coverage, specifically excess layers, is under significant competitive price pressure. The middle market private management liability segment is in a more stable competitive and pricing environment.
PERSONAL LINES
2017 Earned Premiums of $3,690 by Line of Business

2017 Earned Premiums of $3,690 by Product
Principal Products and Services
AutomobileCovers damage to an individual insured’s own vehicle due to collision or other perils and is referred to as automobile physical damage. In addition to first party automobile physical damage, automobile insurance covers liability for bodily injuries and property damage suffered by third parties and losses caused by uninsured or underinsured motorists. Also, under no-fault laws, policies written in some states provide first party personal injury protection. Some of the Company’s personal automobile insurance policies also offer personal umbrella liability coverage for an additional premium.
HomeownersInsures against losses to residences and contents from fire, wind and other perils. Homeowners insurance includes owned dwellings, rental properties and coverage for tenants. The policies may provide other coverages, including loss related to recreation vehicles or watercraft, identity theft and personal items such as jewelry.
Personal Lines provides automobile, homeowners and personal umbrella coverages to individuals across the United States, including a program designed exclusively for members of AARP (“AARP Program”). The Hartford's automobile and homeowners products provide coverage options and pricing tailored to a customer's individual risk. The Hartford has individual customer relationships with AARP Program policyholders and, as a group, they represent a significant portion of the total Personal Lines' business. Business sold to AARP members, either direct or through independent agents, amounted to earned premiums of $3.2 billion, $3.3 billion and $3.2 billion in 2017, 2016 and 2015, respectively.
During 2017, Personal Lines continued to refine its automobile and home product offerings, i.e., its Open Road Auto and Home Advantage products. Overall rate
levels, price segmentation, rating factors and underwriting procedures were examined and updated to reflect the company’s actual experience with these products. In addition, Personal Lines also continued working with carrier partners to provide risk protection options for AARP members with needs beyond the company’s current product offering.
Marketing and Distribution
PersonalCommercial Lines reaches diverse customers through multiple distribution channels, including direct-to-consumer and independent agents. In direct-to-consumer, Personal Lines markets its products through a mix of media, including direct mail, digital marketing, television as well as digital and print advertising. Through the agency channel, Personal Lines provides products and services to customers through a network of


Part I - Item 1. Business

independent agents in the standard personal lines market, primarily serving mature, preferred consumers. These independent agents are not employees of the Company.
Personal Lines has made significant investments in offering direct and agency-based customers the opportunity to interact with the company online, including via mobile devices. In addition, its technology platform for telephone sales centers enables sales representatives to provide an enhanced experience for direct-to-consumer customers, positioning The Company to offer unique capabilities to AARP’s member base.
Most of Personal Lines' sales are associated with its exclusive licensing arrangement with AARP, with the current agreement in place through January 1, 2023, to market automobile, homeowners and personal umbrella coverages to AARP's approximately 38 million members, primarily direct but also through independent agents. This relationship with AARP, which has been in place since 1984, provides Personal Lines with an important competitive advantage given the expected growth of the population of those over age 50 and the strength of the AARP brand. The Company has expanded its relationship with AARP to enable its members who are small business owners to purchase the Company's industry-leading small business products offered by Commercial Lines.
In addition to selling to AARP members, Personal Lines offers its automobile and homeowners products to non-AARP customers, primarily through the independent agent channel within select underwriting markets where we believe we have a competitive advantage. Personal Lines leverages its agency channel to target AARP members and other customer segments that value the advice of an independent agent and recognize the differentiated experience the Company provides. In particular, the Company has taken action to distinguish its brand and improve profitability in the independent agent channel with fewer and more highly partnered agents.
Competition
The personal lines automobile and homeowners insurance
markets are highly competitive. Personal lines insurance is written by insurance companies of varying sizes that compete principally on the basis of price, product, service, including claims handling, the insurer's ratings and brand recognition. Companies with strong ratings, recognized brands, direct sales capability and economies of scale will have a competitive advantage. In recent years, insurers have increased their advertising in the direct-to-consumer market, in an effort to gain new business and retain profitable business. The growth of direct-to-consumer sales continues to outpace sales in the agency distribution channel.
Insurers that distribute products principally through agency channels compete by offering commissions and additional incentives to attract new business. To distinguish themselves in the marketplace, top tier insurers are offering online and self service capabilities that make it easier for agents and consumers to do business with the insurer. A large majority of agents have been using “comparative rater” tools that allow the agent to compare premium quotes among several insurance companies. The use of comparative rater tools increases price competition. Insurers that are able to capitalize on their brand and reputation, differentiate their products and deliver strong customer service are more likely to be successful in this market.
The use of data mining and predictive modeling is used by more and more carriers to target the most profitable business, and carriers have further segmented their pricing plans to expand market share in what they believe to be the most profitable segments. The Company is investing in capabilities to better utilize data and analytics, and thereby, refine and manage underwriting and pricing.
Also, new automobile technology advancements, including lane departure warnings, backup cameras, automatic braking and active collision alerts, are being deployed rapidly and are expected to improve driver safety and reduce the likelihood of vehicle collisions. However, these features include expensive parts, potentially increasing average claim severity.
PROPERTY & CASUALTY OTHER OPERATIONS
Property & Casualty Other Operations includes certain property and casualty operations, managed by the Company, that have discontinued writing new business and includes substantially all of the Company's asbestos and environmental ("A&E") exposures.
For a discussion of coverages provided under policies written with exposure to A&E, assumed reinsurance and all other non-A&E, see Part II, Item 7, MD&A - Critical Accounting Estimates, Property & Casualty Insurance Product Reserves.


Part I - Item 1. Business

GROUP BENEFITS
2017 Premiums and Fee Income of $3,677
Principal Products and Services
Group LifeTypically is term life insurance provided in the form of yearly renewable term life insurance. Other life coverages in this category include accidental death and dismemberment and travel accident insurance.
Group DisabilityTypically comprised of both short-term and long-term disability coverage that pays a percentage of an employee’s salary for a period of time if they are ill or injured and cannot perform the duties of their job. Short-term and long-term disability policies have elimination periods that must be satisfied prior to benefit payments. In addition to premiums, administrative service fees are paid by employers for leave management and the administration of underwriting, enrollment and claims processing for employer self-funded plans.
Other ProductsIncludes other group coverages such as retiree health insurance, critical illness, accident, hospital indemnity and participant accident coverages.
Group insurance typically covers an entire group of people under a single contract, most typically the employees of a single employer or members of an association.
Group Benefits provides group life, disability and other group coverages to members of employer groups, associations and affinity groups through direct insurance policies and provides reinsurance to other insurance companies. In addition to employer paid coverages, Group Benefits offers voluntary product coverages which are offered through employee payroll deductions. Group Benefits also offers disability underwriting, administration, and claims processing to self-funded employer plans. In addition, Group Benefits offers a single-company leave management solution, The Hartford Productivity Advantage, which integrates work absence data from the insurer’s short-term and long-term group disability and workers’ compensation insurance with its leave management administration services.
Group Benefits generally offers term insurance policies, allowing for the adjustment of rates or policy terms in order to minimize the adverse effect of market trends, loss costs, declining interest rates and other factors. Policies are typically sold with one, two or three-year rate guarantees depending upon the product and market segment.
On November 1, 2017, the Company's group benefits subsidiary, Hartford Life and Accident Insurance Company ("HLA") acquired Aetna's U.S. group life and disability business through a reinsurance transaction. Revenues and earnings of the Aetna U.S. group life and disability business are included in operating results of the Company's Group Benefits segment since the acquisition date. For discussion of this transaction, see Note 2- Business Acquisitions of Notes to Consolidated Financial Statements.
Marketing and Distribution
The Group Benefits distribution network is managed through a regional sales office system to distribute its group insurance products and services through the Company’s regional offices, branches and sales and policyholder service centers throughout the United States and, to a varietylesser extent, overseas, principally in the United Kingdom. The products are marketed and distributed using independent retail agents and brokers, wholesale agents and global and specialty reinsurance brokers, with business also sold direct-to-consumer. In addition, the Company offers insurance products to customers of distribution outlets including brokers, consultants, third-party administrators and trade associations. Additionally, Group Benefits haspayroll service providers through its relationships with several private exchanges which offer its products to employer groups.
The acquisition of Aetna's U.S. group life and disability business further enhances Group Benefit's distribution footprint by increasing its sales force. The acquisition also provides Group Benefits an exclusive, multi year collaboration to sell it's group life and disability products through Aetna's medical sales team.


Part I - Item 1. Business

Competition
Group Benefits competes with numerous insurancemajor national payroll companies and financial intermediaries marketing insurance products. In order to differentiate itself, Group Benefits uses its risk management expertise and economies of scale to derive a competitive advantage. Competitive factors include the extent of products offered, price, the quality of customer and claims handling services, and the Company's relationship with third-party distributors and private exchanges. Active price competition continues in the marketplace, resulting in multi-year rate guarantees being offeredUnited States and to customers. Top tier insurersmembers of affinity organizations. As the sole corporate member of Lloyd's Syndicate 1221 ("Lloyd's Syndicate"), the Company has the exclusive right to underwrite business up to an approved level of premium in the marketplace also offer on-lineLloyd’s market.
In the United States, independent agents, brokers and self service capabilities to third party distributorswholesalers are consolidating and consumers. The relatively large size and underwriting capacity of the Group Benefits business provides a competitive advantage over smaller companies.
Group Benefits' recent acquisition of Aetna's U.S. group life and disability business further increases its market presence and
competitive capabilities through the addition of industry-leading digital technology and an integrated absence management and claims platform.
Additionally, as employers continue to focus on reducing the cost of employee benefits, we expect more companies to offer voluntary products paid for by employees. Competitive factors affecting the sale of voluntary products include the breadth of products, product education, enrollment capabilities and overall customer service.
The Company has expanded its employer group product offerings, including the voluntary product suite, including coverages for short term absences from work, critical illness and accident coverages. The Company's enhanced enrollment and marketing tools, such as My Tomorrow©, are providing additional opportunities to educate individual participants about supplementary benefits and deepen their knowledge about product selection.
MUTUAL FUNDS
Mutual Funds Segment AUM of $115,350 [1] as of December 31, 2017
[1] Includes Mutual Fund Segment AUM for ETPs of $480.

Mutual Fund AUM as of December 31, 2017
Principal Products and Services
Mutual FundIncludes over 75 actively managed open-ended mutual funds across a variety of asset classes including domestic and international equity, fixed income, and multi-strategy investments, principally subadvised by two unaffiliated institutional asset management firms that have comprehensive global investment capabilities.
ETP
Includes a suite of exchange-traded products (“ETP”) traded on the New York Stock Exchange thatthis trend is comprised of strategic beta and actively managed fixed income of exchange-traded funds ("ETF").  Strategic beta ETF’s are designed to track indices using both active and passive investment techniques that strive to improve performance relative to traditional capitalization weighted indices.

Life and annuity run-off business held for saleIncludes assets held in separate accounts classified as assets held for sale, which support legacy run-off variable insurance contracts.
The Mutual Funds segment provides investment management, administration, product distribution and related services to investors through a diverse set of investment products in domestic and international markets. Our comprehensive range of
products and services assist clients in achieving their desired investment objectives. Our assets under management are separated into three distinct categories referred to as mutual funds (“Funds”), ETP and life and annuity run-off business held for


Part I - Item 1. Business

sale (formerly referred to as “Talcott Resolution”). The Mutual Funds segment expects to continue managing the mutual fund assets of the life and annuity run-off business after the Company closes the sale during 2018, though those assets are expected to continue to decline over time.continue. This will likely result in a larger proportion of written premium being concentrated among fewer agents, brokers and wholesalers. These distribution partners are leveraging data and analytics for bargaining power.
Competition
Marketing and Distribution
Commercial Lines provides insurance products and services through the Company’s regional offices, branches and sales and policyholder service centers throughout the United States and, to a lesser extent, overseas, principally in the United Kingdom. The products are marketed and distributed using independent retail agents and brokers, wholesale agents and global and specialty reinsurance brokers, with business also sold direct-to-consumer. In addition, the Company offers insurance products to customers of payroll service providers through its relationships with major national payroll companies in the United States and to members of affinity organizations. As the sole corporate member of Lloyd's Syndicate 1221 ("Lloyd's Syndicate"), the Company has the exclusive right to underwrite business up to an approved level of premium in the Lloyd’s market.
In the United States, independent agents, brokers and wholesalers are consolidating and this trend is expected to continue. This will likely result in a larger proportion of written premium being concentrated among fewer agents, brokers and wholesalers. These distribution partners are leveraging data and analytics for bargaining power.
Competition
Small Commercial
In small commercial, The Hartford competes against large national carriers, regional carriers and direct writers. Competitors include stock companies, mutual companies and other underwriting organizations. The small commercial market remains highly competitive and fragmented as carriers seek to differentiate themselves through product expansion, price, enhanced service and leading technology. Larger carriers such as The Hartford are continually advancing their pricing sophistication and ease of doing business with agents and customers through the use of technology, analytics and other capabilities that improve the process of evaluating a risk, quoting new business and servicing customers. The Company also continuously enhances digital capabilities as customers and distributors demand more access and convenience, and expands product and underwriting capabilities to accommodate both larger accounts and a broader risk appetite.
Existing competitors and new entrants, including start-up and non-traditional carriers, are actively looking to expand sales of business insurance products to small businesses through increasing their underwriting appetite, deepening their relationships with distribution partners, and through on-line and direct-to-consumer marketing. Carriers that can quote business in an automated way have a competitive advantage by shortening the time from quoting to issuance. Through its ICON quoting tool, The Hartford quotes over 70% of its Spectrum package business and workers’ compensation new business policies without human intervention.
Middle & Large Commercial
Middle & large commercial business is considered “high touch” and involves individual underwriting and pricing decisions. Competition in this market includes stock companies, mutual companies, alternative risk sharing groups and other underwriting organizations. In addition, some larger brokers are now becoming competitors through acquisition of managing general agents or managing general underwriters. Carriers in this marketplace seek to differentiate their product offerings, including by leveraging their umbrella and excess liability underwriting capacity to sell other lines of business. The pricing of middle market and national accounts is prone to significant volatility over time due to changes in individual account characteristics and exposure, as well as legislative and macro-economic forces. National and regional carriers participate in the middle & large commercial insurance sector, resulting in a competitive environment where pricing and policy terms are critical to securing new business and retaining existing accounts. Within this competitive environment, The Hartford is working to deepen its product and underwriting capabilities, leverage its sales and underwriting talent and expand its use of data analytics and third party data to make risk selection and pricing decisions. In product development and related areas such as claims and risk engineering, the Company has extended its capabilities in industry verticals, such as energy, construction, technology and life sciences.
Through business partners, the Company offers business insurance coverages to exporters and other U.S. companies with a physical presence overseas. The Hartford’s middle & large commercial business will leverage the investments in product, underwriting, and technology to better match price to individual risk as the firm pursues responsible growth strategies to deliver target returns.
For specialty casualty businesses within middle & large commercial, pricing competition continues to be significant, particularly for the larger individual accounts. As a means to mitigate the cost of insurance on larger accounts, more insureds may opt for loss-sensitive products, including retrospectively rated contracts, in lieu of guaranteed cost policies.
Global Specialty
Global specialty competes against multi-national insurance and reinsurance companies, writing marine, property, excess casualty, professional liability, bond and assumed reinsurance. Global specialty writes many surplus lines of business which are lines of business not written through standard products licensed or admitted in a state. Since 2010, surplus lines has accounted for an increasing share of total commercial lines industry direct written premiums.
Customers served by the global specialty marketplace expect tailored policy language for their unique risks and, increasingly, are looking for a single insurance carrier to meet all their coverage needs. The Company has been successful in cross-selling global specialty product lines acquired through the Navigators Insurance Group acquisition to customers of small commercial and of middle & large commercial and seeks to expand cross-sell opportunities in the future. The Hartford competes on the basis of its underwriting capabilities where it uses data and actuarial insights to enhance risk selection. The Company seeks to drive greater efficiency, shorten the quoting process and improve the customer’s experience through
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expanded use of digital capabilities. While global specialty benefitted from firm market conditions in 2020 and 2021, more capital has entered the specialty lines marketplace, increasing competition and putting downward pressure on rates.
Lloyd's Syndicate and London market business have been under financial stress in recent years due to a perceived lack of adequate pricing and an excessive focus on growth at the expense of underwriting discipline in those markets, combined with a significant increase in the level of catastrophe activity. As such, syndicates and London market carriers, including The Hartford, have taken pricing and underwriting actions to improve
profitability. Lloyd's, which is regulated by the Financial Conduct Authority and Prudential Regulatory Authority in the U.K., has been implementing changes to improve performance of the syndicates including a more rigorous approach to the approval of syndicate business plans. Additionally, Lloyd’s has also introduced recent changes which require that members limit the amount of tier 2 capital (e.g. letters of credit) that can be used to meet syndicate solvency capital requirements. For further discussion, see Part II, Item 7, MD&A - Capital Resources and Liquidity.

|PERSONAL LINES
2021 Earned Premiums of $2,954 by Line of Business
hig-20211231_g6.jpg

2021 Earned Premiums of $2,954 by Product
hig-20211231_g7.jpg
Principal Products and Services
AutomobileCovers damage to an individual insured’s own vehicle due to collision or other perils and is referred to as automobile physical damage. In addition to first party automobile physical damage, automobile insurance covers liability for bodily injuries and property damage suffered by third parties and losses caused by uninsured or underinsured motorists. Also, under no-fault laws, policies written in some states provide first party personal injury protection. Some of the Company’s personal automobile insurance policies also offer personal umbrella liability coverage for an additional premium.
HomeownersInsures against losses to residences and contents from fire, wind and other perils. Homeowners insurance includes owned dwellings, rental properties and coverage for tenants. The policies may provide other coverages, including loss related to recreation vehicles or watercraft, identity theft and personal items such as jewelry.
Personal Lines provides automobile, homeowners and personal umbrella coverages to individuals across the United States, mostly through a program designed exclusively for members of AARP (“AARP Program”). The Hartford's automobile and homeowners products provide coverage options and pricing tailored to a customer's individual risk. The Hartford has individual customer relationships with AARP Program policyholders and, as a group, they represent a significant portion of the total Personal Lines' business. Business sold to AARP members, either direct or through independent agents, amounted to earned premiums of $2.7 billion, $2.8 billion and
$2.9 billion in 2021, 2020 and 2019, respectively. The AARP relationship provides The Company with a competitive advantage to capitalize on the continued growth of the over age-50 population.
During 2021, the Company began introducing its new product, Prevail, which is being rolled out for new business on a state-by-state basis through 2022 and into 2023 and was in seven states as of December, 2021. Prevail is tailored to the mature market and includes digital service capabilities that provide real time transaction support. Among other things, overall rate levels, price segmentation, rating factors and underwriting procedures
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are being updated through the introduction of Prevail. Personal Lines works with carrier partners to provide risk protection options for AARP members with needs beyond the company’s current product offering.
Marketing and Distribution
Personal Lines reaches diverse customers through multiple distribution channels, including direct-to-consumer and independent agents. The direct-to-consumer channel continues to represent a larger share of the automobile insurance market, accounting for more than one-third of premiums. In direct-to-consumer, Personal Lines markets its products through a mix of media, including direct mail, digital marketing, television as well as digital and print advertising. Through the agency channel, Personal Lines provides products and services to customers through a network of independent agents in the standard personal lines market, primarily serving mature, preferred consumers. These independent agents are not employees of the Company.
Personal Lines has made significant investments in offering direct and agency-based customers the opportunity to interact with the company on-line, including via mobile devices. In addition, its technology platform for telephone sales centers enables sales representatives to provide an enhanced experience for direct-to-consumer customers, positioning the Company to offer unique capabilities to AARP’s member base.
Most of Personal Lines' sales are associated with its exclusive licensing arrangement with AARP, with the current agreement in place through December 31, 2032, to market automobile, homeowners and personal umbrella coverages to AARP's approximately 37 million members, primarily direct but also through independent agents. This relationship with AARP, which has been in place since 1984, provides Personal Lines with an important competitive advantage given the increase in the population of those over age 50 and the strength of the AARP brand.
New business premium growth partly depends on the rate that consumers shop for insurance and while shopping rates have generally rebounded since the depths of the pandemic, they have rebounded more slowly in the 50-plus age segment. Prior to May 2021, in most states, new business automobile and home policies were issued to AARP members with a lifetime continuation agreement endorsement, providing that the policies will be renewed as long as certain terms are met, such as timely payment of premium and maintaining a driver’s license in good standing. However, beginning in May 2021, Personal Lines no longer offers the lifetime continuation agreement to new business home and automobile policies. The endorsement will remain on renewal policies with original new business effective dates prior to May 2021.
In addition to selling to AARP members, Personal Lines offers its automobile and homeowners products to non-AARP customers, primarily through the independent agent channel within select underwriting markets where we believe we have a competitive advantage. Personal Lines leverages its agency channel to target AARP members and other customer segments that value the advice of an independent agent and recognize the differentiated experience the Company provides. In particular, the Company has taken action to distinguish its brand and improve profitability in the independent agent channel with fewer and more highly partnered agents.
Competition
The personal lines automobile and homeowners insurance markets are highly competitive. Personal lines insurance is written by insurance companies of varying sizes that compete principally on the basis of price, product, service, including claims handling, the insurer's ratings and brand recognition. Companies with strong ratings, recognized brands, direct sales capability and economies of scale will have a competitive advantage. Larger carriers have the advantage of economies of scale with the top ten personal lines insurers accounting for approximately 70% of market share.
In recent years, insurers have increased their advertising in the direct-to-consumer market in an effort to gain new business and retain profitable business. The growth of direct-to-consumer sales, including by new entrants to the marketplace, continues to outpace sales in the agency distribution channel.
Insurers that distribute products principally through agency channels compete by offering commissions and additional incentives to attract new business. To distinguish themselves in the marketplace, top tier insurers are offering on-line and self-service capabilities that make it easier for agents and consumers to do business with the insurer. A large majority of agents have been using “comparative rater” tools that allow the agent to compare premium quotes among several insurance companies. The use of comparative rater tools increases price competition. Insurers that are able to capitalize on their brand and reputation, differentiate their products and deliver strong customer service are more likely to be successful in this market.
The use of data mining and predictive modeling is used by more and more carriers to target the most profitable business, and carriers have further segmented their pricing plans to expand market share in what they believe to be the most profitable segments. The Company continues to invest in capabilities to better utilize data and analytics, and thereby, refine and manage underwriting and pricing. Carriers, including The Hartford, have invested in telematics capabilities to enable better risk selection and pricing segmentation in response to changes in driving patterns. In 43 states, the Hartford offers its telematics program, TrueLane, which offers discounts for good driving behavior based on such attributes as braking, speed, distracted driving, and acceleration.
Also, new automobile technology advancements, including lane departure warnings, backup cameras, automatic braking and active collision alerts, are being deployed rapidly and are expected to improve driver safety and reduce the likelihood of vehicle collisions. However, these features include expensive parts, potentially increasing average claim severity.
In 2021, inflation had an increasing impact on the industry. Supply chain pressures, advanced vehicle technology, and a tight labor market have increased the cost of automobile repairs and supply chain issues are also resulting in higher costs to repair homes.
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|P&C OTHER OPERATIONS
Property & Casualty Other Operations includes certain property and casualty operations, managed by the Company, that have discontinued writing new business and includes substantially all of the Company's pre-1986 asbestos and environmental ("A&E") exposures. For a discussion of coverages provided under
policies written with exposure to A&E prior to 1986, reported within the P&C Other Operations segment (“Run-off A&E”), run-off assumed reinsurance and all other non-A&E exposures, see Part II, Item 7, MD&A - Critical Accounting Estimates, Property & Casualty Insurance Product Reserves.
|GROUP BENEFITS
2021 Premiums and Fee Income of $5,687
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Principal Products and Services
Group LifeTypically is term life insurance provided in the form of yearly renewable term life insurance. Other life coverages in this category include accidental death and dismemberment and travel accident insurance.
Group DisabilityTypically comprised of short-term disability and long-term disability plans that pay a percentage of an employee’s salary for a period of time if they are ill or injured and cannot perform the duties of their job. Short-term and long-term disability policies have elimination periods that must be satisfied prior to benefit payments. The Company also earns fee income from leave management services for federal, state and employer family and medical leave programs, as well as the administration of employer self-funded disability plans.
Other ProductsIncludes other group coverages such as retiree health insurance, critical illness, accident, hospital indemnity and participant accident coverages.
Group insurance typically covers an entire group of people under a single contract, most typically the employees of a single employer or members of an association.
Group Benefits provides group life, disability and other group coverages to members of employer groups, associations and affinity groups through direct insurance policies and provides reinsurance to other insurance companies. In addition to employer paid coverages, the segment offers voluntary product coverages which are offered through employee payroll deductions. Group Benefits also offers disability underwriting, administration, and claims processing to self-funded employer plans. In addition, the segment offers a single-company leave management solution, which integrates work absence data from the insurer’s short-term and long-term group disability and
workers’ compensation insurance business with its leave management administration services.
Statutory paid family leave ("PFL") and paid family medical leave ("PFML") programs are a source of growth as the Company offers fully insured coverage or administers self-insured coverage for some of these programs. As of 2021, nine states and the District of Columbia have enacted PFL programs and additional states are considering adopting paid family leave or paid family and medical leave programs.
Group Benefits generally offers term insurance policies, allowing for the adjustment of rates or policy terms at renewal in order to minimize the adverse effect of market trends, loss costs, declining interest rates and other factors. Policies are typically
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sold with one, two or three-year rate guarantees depending upon the product and market segment.
Marketing and Distribution
The Group Benefits distribution network is managed through a regional sales office system to distribute its group insurance products and services through a variety of distribution outlets including brokers, consultants, third-party administrators and trade associations. Additionally, the segment has relationships with several private exchanges which offer its products to employer groups. Technology providers, including human resources platform vendors, are taking an increasingly prominent role in influencing customer decisions that also influence selection of the group benefits insurance provider.
Competition
Group Benefits competes with numerous insurance companies and financial intermediaries marketing insurance products. The market for group benefits is expected to grow as the COVID-19 pandemic has driven new demand for employee benefits among both employees and employers. For example, there is increased interest in benefits addressing mental health and wellness, caregiving costs and remote work considerations.
In order to differentiate itself, Group Benefits uses its risk management expertise and economies of scale to derive a competitive advantage. Competitive factors include the extent of products offered, price, the quality of customer and claims handling services, and the Company's relationship with third-party distributors and private exchanges. Active price competition continues in the marketplace, resulting in multi-year rate guarantees being offered to customers. Top tier insurers in
the marketplace also offer on-line and self-service capabilities to third party distributors and consumers. The relatively large size and underwriting capacity of the Group Benefits business provides a competitive advantage over smaller competitors.
The Company's market presence has increased in recent years, benefiting from our industry leading digital technology and integrated absence management and claims platform.
Additionally, as employers continue to focus on reducing the cost of employee benefits, we expect more companies to offer voluntary products paid for by employees. Across the industry, the sale of voluntary product offerings, including supplemental health coverage, is growing at a faster rate than employer-provided benefits. Competitive factors affecting the sale of voluntary products include the breadth of products, product education, enrollment capabilities and overall customer service. The Company, as well its competitors, are investing in technology to offer digital capabilities, and to improve product offerings and service levels, particularly with voluntary products.
We offer voluntary products including critical illness, accident and hospital indemnity coverage to employees through our Employee Choice Benefits programs, and travel accident coverage for employers and other organizations. The Company's enhanced enrollment and marketing tools, such as My Tomorrow©, are providing additional opportunities to educate individual participants about supplementary benefits and deepen their knowledge about product selection.
In addition to providing group disability, leave management and life insurance, we offer integrated claim, leave and benefits administration with The Hartford's Ability Advantage platform.
|HARTFORD FUNDS
Hartford Funds Segment Assets Under Management ("AUM") of $157,895 as of December 31, 2021
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Mutual Fund AUM as of December 31, 2021
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Principal Products and Services
Mutual FundsIncludes approximately 60 actively managed mutual funds across a variety of asset classes including domestic and international equity, fixed income, and multi-strategy investments, principally subadvised by two unaffiliated institutional asset management firms that have comprehensive global investment capabilities.
ETPExchange-traded products ("ETP") include actively managed exchange-traded funds (ETFs) and multifactor ETFs. Actively managed ETFs include fixed income, domestic equity and commodity products utilizing the same investment platform as our mutual funds. Multifactor ETFs are designed to track indices using passive investment techniques that strive to improve performance relative to traditional capitalization-weighted indices.
Talcott Resolution life and annuity separate accountsRelates to assets of the life and annuity business sold in May 2018 that are still managed by the Company's Hartford Funds segment.
The Hartford Funds segment provides investment management, administration, product distribution and related services to investors through a diverse set of investment products in domestic and international markets. Hartford Funds' comprehensive range of products and services assist clients in achieving their desired investment objectives. AUM are separated into three distinct categories referred to as mutual funds, ETP and Talcott Resolution life and annuity separate accounts, which relate to the life and annuity business sold in May 2018. The Hartford Funds segment will continue to manage the mutual fund assets of Talcott Resolution, though these assets are expected to continue to decline over time.
Marketing and Distribution
Our Fundsfunds and ETPs are sold through national and regional broker-dealer organizations, independent financial advisers, defined contribution plans, financial consultants, bank trust groups and registered investment advisers. Our distribution
team is organized to sell primarily in the United States. The investment products for the life and annuity run-off business held for saleTalcott Resolution are not actively distributed.
Competition
The investment management industry is mature and highly competitive. Firms are differentiated by investment performance, range of products offered, brand recognition, financial strength, proprietary distribution channels, quality of service and level of fees charged relative to quality of investment products. The MutualHartford Funds segment competes with a large number of asset management firms and other financial institutions and differentiates itself through superior fund performance, product breadth, strong distribution and competitive fees. In recent years demand for lower cost passive investment strategies has outpaced demand for actively managed strategies and has taken market share from active managers.
|CORPORATE
The Company includes in the Corporate category discontinued operations frominvestment management fees and expenses related to managing third party business, including management of a portion of the Company's life and annuity run-off business accounted for as held for sale,invested assets of Talcott Resolution, reserves for run-off structured settlement and terminal funding agreement liabilities, retained,restructuring costs, capital raising
activities (including equity financing, debt financing and related interest expense), transaction expenses incurred in connection with an acquisition, certain M&A costs, purchase accounting adjustments related to
goodwill and other expenses not allocated to the reporting segments.
Additionally, until June 30, 2021 the Corporate category included a 9.7% ownership interest in the legal entity that acquired Talcott Resolution. For discussion of this sale, see Part II, Item 7, MD&A — The Hartford's Operations.
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RESERVES
Total Reserves as of December 31, 20172021 [1]
[1]
Includes reserves for future policy benefits and other policyholder funds and benefits payable of $713 and $816, respectively, of which $441 and $492, respectively, relate to the Group Benefits segment with the remainder related to retained life and annuity run-off business reserves within Corporate.
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Total Property & Casualty Reserves as[1]Includes reserves for future policy benefits and other policyholder funds and benefits payable of December 31, 2017
$596 and $687, respectively, of which $399 and $426, respectively, relate to the Group Benefits segment with the remainder related to run-off structured settlement and terminal funding agreements within Corporate.
The reserve for unpaid losses and loss adjustment expenses includes a liability for unpaid losses, including those that have been incurred but not yet reported, as well as estimates of all expenses associated with processing and settling these insurance claims, including reserves related to both Property & Casualty and Group Benefits.
Total Property & Casualty Reserves as of December 31, 2021
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Further discussion of The Hartford’s property and casualty insurance product reserves, including run-off asbestos and environmental claims reserves within P&C Other Operations, may be found in Part II, Item 7, MD&A — Critical Accounting Estimates — Property and Casualty Insurance Product Reserves. Additional discussion may be found in Notes to Consolidated


Part I - Item 1. Business

Financial Statements, including in the Company’s accounting policies for insurance product reserves within Note 1 - Basis of Presentation and Significant Accounting Policies and in Note 1112 - Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.
Total Group Benefits Reserves as of December 31, 20172021 [1]
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[1]Includes $104short duration contract reserves of $129 for short-term disability ("STD") reserves and $39 of supplemental health reserves.
[2]Includes $320as well as reserves for future policy benefits that includes $286 of paid up life reserves $110and policy reserves on life policies, $96 of reserves for conversions to individual life and $11$17 of other reserves.
Group Benefits reserves include unpaid loss and loss adjustments expenses for long-term disability, group life and other lines of business as well as reserves for other policyholder funds and reserves for future policy benefits. Other policyholder funds and benefits payable represent deposits from policyholders where the company does not have insurance risk but is subject to investment risk. Reserves for future policy benefits represent life-contingent reserves for which the company is subject to insurance and investment risk.
Further discussionDiscussion of The HartfordHartford's Group Benefits long-term disability reserves may be found in Part II, Item 7, MD&A — Critical Accounting Estimates — Group Benefits Long-term Disability ("LTD") Reserves, Net of Reinsurance. Additional discussion may be found in Note 1112 - Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.
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UNDERWRITING FOR P&C AND GROUP BENEFITS
The Company underwrites the risks it insures in order to manage exposure to loss through favorable risk selection and diversification. Risk modeling is used to manage, within specified limits, the aggregate exposure taken in each line of business and across the Company. For property and casualty business, aggregate exposure limits are set by geographic zone and peril. Products are priced according to the risk characteristics of the insured’s exposures. Rates charged for Personal Lines products are filed with the states in which we write business. Rates for Commercial Lines products are also filed with the states but the premium charged may be modified based on the insured’s relative risk profile and workers’ compensation policies may be subject to modification based on prior loss experience. Pricing for Group Benefits products, including long-term disability and life insurance, is also based on an underwriting of the risks and a projection of estimated losses, including consideration of investment income.
Pricing adequacy depends on a number of factors, including the ability to obtain regulatory approval for rate changes, proper evaluation of underwriting risks, the ability to project future loss cost frequency and severity based on historical loss experience adjusted for known trends, the Company’s response to rate actions taken by competitors, its expense levels and expectations about regulatory and legal developments. The Company seeks to price its insurance policies such that insurance premiums and future net investment income earned on premiums received will cover underwriting expenses and the ultimate cost of paying claims reported on the policies and provide for a profit margin. For many of its insurance products, the Company is required to obtain approval for its premium rates from state insurance departments and the Lloyd's Syndicate's ability to write business is subject to Lloyd's approval for its premium capacity each year.
Geographic Distribution of Earned Premium (% of total)
LocationCommercial LinesPersonal LinesGroup BenefitsTotal
California%%%12 %
New York%%%%
Texas%%%%
Florida%%%%
All other [1]33 %11 %23 %67 %
Total53 %16 %31 %100 %
[1]No other single state or country accounted for 5% or more of the Company's consolidated earned premium in 2021.
LocationCommercial LinesPersonal LinesGroup BenefitsTotal
California8%3%2%13%
Texas4%2%1%7%
New York5%2%1%8%
Florida2%2%1%5%
All other [1]30%17%20%67%
Total49%26%25%100%
[1]No other single state or country accounted for 5% or more of the Company's consolidated earned premium written in 2017.
CLAIMS ADMINISTRATION FOR P&C AND GROUP BENEFITS
Claims administration includes the functions associated with the receipt of initial loss notices, claims adjudication and estimates,


Part I - Item 1. Business

legal representation for insureds where appropriate, establishment of case reserves, payment of losses and notification to reinsurers. These activities are performed by approximately 6,600 claim professionals located in 49handling 50 states, Washington D.C and 2 international locations, organized to meet the specific claim service needs for our various product offerings. Our combined Workers’ Compensationworkers’ compensation and Group Benefits units enable us to leverage synergies for improved outcomes.
Claim payments for benefit, lossbenefits, losses and loss adjustment expenses are the largest expenditure for the Company.
REINSURANCE
For discussion of reinsurance, see Part II, Item 7, MD&A — Enterprise Risk Management and Note 89 - Reinsurance of Notes to Consolidated Financial Statements.
INVESTMENT OPERATIONS
Hartford Investment Management Company (“HIMCO”) is an SEC registered investment advisor and manages the Company's investment operations. HIMCO provides customized investment strategies primarily for The Hartford's investment portfolio, as well as for The Hartford's pension plan certain investment options in Hartford Life Insurance Company's corporate owned life insurance products, a variable insurance trust and institutional clients. In connection with the pending saleclients, including certain assets of the Company’s life and annuity run-off business, HIMCO will continue to manage a significant majority of the assets for an initial five year term.Talcott Resolution.
As of December 31, 20172021 and 2016,2020, the fair value of HIMCO’s total assets under management was approximately $98.6$105.4 billion and $98.3$106.1 billion,, respectively, of which $2.1including $43.6 billion and $2.2$45.9 billion,, respectively, that were held in HIMCO managed third party accounts and of which $29.6$4.7 billion and $30.9$4.6 billion, respectively, relate to assets ofthat support the lifeCompany's pension and annuity run-off business accounted for as held for sale.other postretirement benefit plans.
Management of The Hartford's Investment Portfolio
HIMCO manages the Company's investment portfolios to maximize economic value and generate the returns necessary to support theThe Hartford’s various product obligations, within internally established objectives, guidelines and risk tolerances. The portfolio objectives and guidelines are developed based upon the asset/liability profile, including duration, convexity and other characteristics within specified risk tolerances. The risk tolerances considered include, but are not limited to, asset sector, credit issuer allocation limits, and maximum portfolio limits for below investment grade holdings. The Company attempts to minimize adverse impacts to the portfolio and the
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Company’s results of operations from changes in economic conditions through asset diversification, asset allocation limits, asset/liability duration matching and the use of derivatives. For further discussion of HIMCO’s portfolio management approach, see Part II, Item 7, MD&A — Enterprise Risk Management.
The Hartford's Investment Portfolio of $57.7 billion as of December 31, 20172021
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ENTERPRISE RISK MANAGEMENT
The Company has insurance, operational and financial risks. For discussion on how The Hartford manages these risks, see Part II, Item 7, MD&A - Enterprise Risk Management.
REGULATION
State and Foreign Insurance Laws
State insurance laws are intended to supervise and regulate insurers with the goal of protecting policyholders and ensuring the solvency of the insurers. As such, the insurance laws and regulations grant broad authority to state insurance departments (the “Departments”(“Departments”) to oversee and regulate the business of insurance. The Departments monitor the financial stability of an insurer by requiring insurers to maintain certain solvency standards and minimum capital and surplus requirements; invested asset requirements; state deposits of securities; guaranty fund premiums; restrictions on the size of risks which may be insured under a single policy; and adequate reserves and other necessary provisions for unearned premiums, unpaid losses and loss adjustment expenses and other liabilities, both reported and unreported. In addition, the Departments perform periodic market and financial examinations of insurers and require insurers to file annual and other reports on the financial condition of the companies. Policyholder protection is also regulated by the Departments through licensing of insurers, sales employees, agents and brokers and others; approval of
premium rates and policy forms; and claims administration requirements; and maintenance of minimum rates for accumulation of surrender values.requirements.
Many states also have laws regulating insurance holding company systems. These laws require insurance companies, which are


Part I - Item 1. Business

formed and chartered in the state (referred to as “domestic insurers”(“Domestic Insurers”), to register with the state department of insurance (referred to as their “domestic state or regulator”) and file information concerning the operations of companies within the holding company system that may materially affect the operations, management or financial condition of the insurers within the system. Insurance holding company regulations principally relate to (i) state insurance approval of the acquisition of domestic insurers,Domestic Insurers, (ii) prior review or approval of certain transactions between the domestic insurer and its affiliates, and (iii) regulation of dividends made by the domestic insurer. All transactions within a holding company system affecting domestic insurersDomestic Insurers must be determined to be fair and equitable.
The National Associationextent of Insurance Commissionersfinancial services regulation on business outside the United States varies significantly among the countries in which The Hartford operates. Foreign financial services providers in certain countries are faced with greater restrictions than domestic competitors domiciled in that particular jurisdiction. Our International operations include a Lloyd’s Syndicate which is required to meet the minimum market standards set by Lloyd’s, as well as UK Prudential Regulation Authority (“NAIC”PRA”), and UK Financial Conduct Authority (“FCA”) regulatory requirements. Pursuant to Solvency II, both Lloyd’s and the organization that works to promote standardizationPRA focus on the adequacy of best practicescapital held and assists state insurance regulatory authoritiessolvency of an insurer against the risk profile and insurers, conducted the “Solvency Modernization Initiative” (the “Solvency Initiative” ). The effort focused on reviewing the U.S. financial regulatory system and financial regulation affecting insurance companies including: (1) capital requirements; (2) corporate governance and risk management; (3) group supervision; (4) statutory accounting and financial reporting; and (5) reinsurance. As a resultmanagement of the Solvency Initiative, among other items, the NAIC adopted the Corporate Governance Annual Disclosure Model Act , which was enacted by the Company’s lead domestic state of Connecticut. The model law requires insurers to make an annual confidential filing regarding their corporate governance policies commencingauthorized insurer in 2016. In addition, the NAIC adopted the Risk Management and Own Risk and Solvency Assessment Model Act (“ORSA”), which also has been adopted by Connecticut. ORSA requires insurers to maintain a risk management framework and conduct an internal risk and solvency assessment of the insurer’s material risks in normal and stressed environments. Many state insurance holding company laws, including those of Connecticut, have also been amended to require insurers to file an annual confidential enterprise risk report with their lead domestic regulator, disclosing material risks within the entire holding company system that could pose an enterprise risk to the insurer.setting capital requirements

Federal and State Securities and Financial Regulation Laws
Certain subsidiaries of theThe Company soldsells and distributed the Company’s retaildistributes its mutual funds variable annuitiesthrough a broker dealer subsidiary, and other securities as broker-dealers and areis subject to regulation promulgated and enforced by the Financial Industry Regulatory Authority, (“FINRA”), the SEC and/or, in some instances, state securities administrators. Other subsidiaries operate as investment advisers registered with the SEC under the Investment Advisers’ Act of 1940, as amended, and are registered as investment advisers under certain state laws, as applicable. Because federal and state laws and regulations are primarily intended to protect investors in securities markets, they generally grant regulators broad rulemaking and enforcement authority. Some of these regulations include, among other things, regulations impacting sales methods, trading practices, suitability of investments, use and safekeeping of customers’ funds, corporate governance, capital, record keeping,recordkeeping, and reporting requirements.
The Hartford operates in limited foreign jurisdictions. The extent of financial services regulation on business outside the United
States varies significantly among the countries in which The Hartford operates. Some countries have minimal regulatory requirements, while others regulate financial services providers extensively. Foreign financial services providers in certain countries are faced with greater restrictions than domestic competitors domiciled in that particular jurisdiction.
Failure to comply with federal and state laws and regulations may result in fines, the issuance of cease-and-desist orders or suspension, termination or limitation of the activities of our operations and/or our employees.
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INTELLECTUAL PROPERTY
We rely on a combination of contractual rights and copyright, trademark, patent and trade secret laws to establish and protect our intellectual property.
We have a trademark portfolio that we consider important in the marketing of our products and services, including, among others, the trademarks of The Hartford name, the Stag Logo and the combination of these two trademarks. The duration of trademark registrations may be renewed indefinitely subject to country-specific use and registration requirements. We regard our trademarks as highly valuable assets in marketing our products and services and vigorously seek to protect them against infringement. In addition, we own a number of patents and patent applications relating to on-line quoting, insurance related processing, insurance telematics, proprietary interface platforms, and other matters, some of which may be important to our business operations. Patents are of varying duration depending on filing date, and will typically expire at the end of their natural term.
EMPLOYEESHUMAN CAPITAL RESOURCES
The Hartford has approximately 16,40018,100 employees as of December 31, 2017.2021.
Management, including the CEO and Chief Human Resources Officer ("CHRO"), establishes the hiring and compensation practices for our company. The Board is periodically updated on key employee engagement and employee relations measures, including our annual employee survey results. In addition, the Board’s Compensation and Management Development Committee (“Compensation Committee”) is responsible for reviewing performance and approving compensation paid to senior leaders, and, among other things, the oversight of succession planning, pay equity practices, and diversity, equity and inclusion ("DEI") initiatives. Our Human Resources team, led by our CHRO, supports the Compensation Committee in the execution of its responsibilities. In addition to the day-to-day support and counseling they provide to our leaders, managers and employees, the Human Resources team also monitors key indicators to keep a pulse on trends across our employee population including employee engagement, employee relations matters, career mobility, talent acquisition, and retention.
Talent Attraction, Retention and Development
The Hartford prioritizes building a diverse workforce and an inclusive and equitable work environment where employees are respected, inspired to perform at their best, and are recognized for their contributions. We believe that the combination of a diverse workforce and an operating culture that actively embraces different experiences, perspectives and insights results in better decisions, outcomes and experiences for both our customers and employees. We persistently work to improve the employee experience in support of our continuing strategic
objective to attract, retain and develop the best talent in the industry.
Our commitment to a robust talent pool starts at the top. The Board of Directors engages with the Compensation Committee annually to review executive level talent, consider key pipeline talent and conduct succession planning. In addition, our leadership team conducts a comprehensive annual Talent Review process across our organization each year.
In 2021, we achieved top quartile employee engagement and performance enablement scores as measured by an independent third party survey through continued focus on management effectiveness, collaboration, innovation and well-being, as well as DEI.
To keep pace with the evolving expectations of employees and external candidates, we focus on a broad array of actions, including:
Providing career growth and development opportunities by enhancing our talent management systems, including succession planning, executive recruitment, training, development and retention strategies; and
Holding leaders accountable for their talent decisions and measuring progress against business line-specific DEI goals (including a talent mobility scorecard), reviewed periodically by the CEO and executive leadership team.
For entry-level roles in the organization, we recruit at colleges and universities, partner with both internal and external recruiters, and offer a range of training and development programs, including:
The Hartford’s Leadership Development program which provides curriculum to enhance leadership skill sets for all participants – from first-time leaders through our executive ranks;
The Hartford’s Apprenticeship Program which prepares students for careers in insurance; and
Our HartCode Academy Developer Training Program which provides employees with Information Technology ("IT") application development skills, providing a pipeline of diverse IT talent from across the Company.
Pay and Benefits
Compensation and Pay Equity
We offer competitive pay and benefits to our employees, with a performance-based, variable compensation structure making up a larger share of the total compensation paid to executives and senior leaders in the organization. Variable compensation includes an annual bonus plan and long-term incentive awards. Annual bonus payouts are informed by whether the Company achieves core earnings above or below a target level that is determined from the annual operating plan set at the beginning of each year and reviewed and approved by the Compensation Committee. Long-term incentive awards include restricted stock units, performance shares and, for the most senior executives, stock options. Additional information about The Hartford’s variable compensation programs is provided in the Company’s Proxy Statement.
To help ensure pay equity, we use an independent third party compensation specialist firm to conduct statistical pay equity
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analyses for our U.S. employees each year – a three-step process that includes analysis before, during and after the annual compensation planning cycle. This analysis enables us to identify unexplained pay disparities, conduct additional research to determine reasons for these differences and take appropriate actions to address the disparities if necessary.
The Compensation Committee is updated annually on our compensation equity processes and status.
The Hartford also engages in a number of additional practices to ensure pay fairness, including:
Centralized compensation function ensuring consistent programs and practices across the enterprise;
Enterprise-wide framework for evaluating and aligning roles and compensation levels based on job responsibilities, market competitiveness, strategic importance of the role, and other relevant factors;
Prohibition against asking external job applicants for current or historical compensation information;
A practice to disclose to applicants and employees the salary ranges for all posted positions;
Individual compensation decisions that consider each employee’s experience, proficiency, and performance;
Training for managers and human resources business partners on performance assessment and compensation planning; and
Multiple levels of review and approval required for all compensation decisions.
We are committed to our extensive, long-standing policies and practices to ensure fair pay across the organization, while also staying attuned to external best practices and insights, and leveraging input from subject matter experts. We evaluate our performance every year, and as markets and talent pools shift over time we work to evolve our practices accordingly.
Employee Health and Wellness
The Hartford offers a comprehensive benefits package and award-winning wellness programs to help our employees live healthy lives and achieve their full potential. Our extensive benefits include:
Medical plan options;
Dental and vision coverage options;
401(k) plan with company non-elective and matching contributions;
Paid time off ("PTO") with at least 19 days of annual eligibility to start;
Paid holidays;
Flexible work schedules, including remote work arrangements;
Tuition reimbursement;
Family medical leave;
Parental leave;
Adoption support program;
Organ and bone marrow donation leave policy; and
Employee assistance program.
The Company also offers a medical advocacy program and well-being programs including nutrition counseling, weight management, sleep improvement, fitness reimbursement and more.
Diversity, Equity and Inclusion
The Hartford seeks to be an insurance industry leader in having a diverse workforce and promoting an equitable and inclusive workplace, enabling us to attract and leverage top talent to meet our business goals. We are committed to ethical conduct and a bias-free workplace for all employees as we continue building, enhancing and sustaining an inclusive supportive culture that reflects the diversity of our customer base.
We continue to invest in and accelerate a wide range of strategies to improve representation of talent that’s demographically underrepresented in the insurance industry, including targeted initiatives to improve the representation of women and people of color, and education to help employees understand, identify and mitigate bias.
We are proud to have taken additional steps to hold our leaders accountable for making progress against our DEI goals. To that end, the Company required each business and functional area, in partnership with our human resources team, to create and adopt individualized DEI plans with specific DEI goals. Leaders meet with the CEO twice a year to review progress against those goals and final results are then considered as part of the annual performance assessment process. The Company has demonstrated its commitment to DEI progress through its active involvement in organizations such as the CEO Action for Racial Equity and Catalyst CEO Champions for Change and has been recognized for its commitment to inclusive workplaces by a number of organizations.
Our 2021 performance share grants under the Company’s long-term incentive plan included a performance share modifier tied to the company's workforce representation goals. The modifier will determine whether an increase or decrease of 10% on performance share awards is warranted based upon performance against predetermined year-end 2023 representation goals for women and people of color in executive level roles. This change will be described in greater detail in our 2022 proxy statement. The Compensation and Management Development Committee's intent is to include the modifier with 2024 and 2027 performance share awards to encourage progress toward the Company's 2030 representation goals.
Building a diverse workforce and creating an equitable and inclusive culture is a top priority and a business imperative. We recognize that this work is central to leading, governing and managing risks better. As of December 31, 2021, women and people of color represent 61% and 30% of our workforce, respectively. The Board of Directors is updated annually on the Company’s DEI efforts.
We have nine Employee Resource Groups (“ERG’s”) that are voluntary participation groups led by employees, dedicated to fostering a diverse and inclusive workplace. These groups focus on the development and success of the Company’s employees through education, networking, mentorship and community volunteer opportunities. As of December 31, 2021, we had 106
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local ERG chapters, and over 50% of employees were members of at least one ERG. In 2021, over 6,000 employees participated in Courageous Conversations, a program to allow employees to respectfully exchange perspectives, that ultimately contributes to a more inclusive workplace. Additionally, the Empower program is an enterprise leadership program designed to accelerate the readiness and encourage sponsorship of high performing, high potential people of color.
For more information on the Company’s human capital including our commitments, goals, initiatives and progress, as well as our employee demographics, refer to The Hartford’s Sustainability Highlight Report available on the investor relations section of the Company’s website at: https://ir.thehartford.com. The Hartford’s 2021 Sustainability Highlight Report is expected to be published prior to the Company’s annual meeting in May 2022.
AVAILABLE INFORMATION
The Company’s Internet address is www.thehartford.com. Our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports are available, without charge, on the investor relations section of our website, https://ir.thehartford.com, as soon as reasonably practicable after they are electronically filed electronically with, or furnished to, the SEC. Reports filed with the SEC may be viewed at www.sec.gov or obtained at the SEC’s Public Reference Room at 100 F Street, N.E., Washington D.C. Information regarding the operation of the Public Reference Room may be obtained by calling the SEC at 1-800-SEC-0330.www.sec.gov. References in this report to our website address are provided only as a convenience and do not constitute, and should not be viewed as, an incorporation by reference of the information contained on, or available through, the website. Therefore, such information should not be considered part of this report.

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Item 1A.
Item 1A. RISK FACTORS
In deciding whether to invest in The Hartford, you should carefully consider the following risks, any of which could have a material adverse effect on our business, financial condition, results of operationoperations or liquidity and could also impact the trading price of our securities. These risks are not exclusive, and additional risks to which we are subject include, but are not limited to, the factors mentioned under “Forward-Looking Statements” above and the risks of our businesses described elsewhere in this Annual Report on Form 10-K.
The following risk factors have been organized by category for ease of use, however many of the risks may have impacts in more than one category. The occurrence of certain of them may, in turn, cause the emergence or exacerbate the effect of others. Such a combination could materially increase the severity of the impact of these risks on our business, results of operations, financial condition or liquidity.
As noted below under “Risks RelatingThe pandemic caused by the spread of COVID-19 could continue to impact our business and may have a material adverse impact on our business results, financial condition, results of operations and/or liquidity.
The global spread of COVID-19 has continued to cause significant market uncertainty and economic disruption. The extent to which COVID-19 continues to impact our business, financial condition, results of operations and/or liquidity will depend on future developments which are highly uncertain and cannot be easily predicted including: the potential spread of new COVID-19 variants; the effectiveness of vaccines; natural immunity and current or emerging therapeutic treatments in preventing infection, serious illness and death; the percentage of those infected who are of working age; and the strain on the health care system preventing timely treatment of chronic illnesses. Additional uncertainty exists regarding governmental, business and individual actions that have been and may continue to be taken in response to the Pending Sale of Our Life and Annuity Business,"pandemic; the assets and liabilitiesimpact of the pandemic on economic activity and actions taken in response; potential legislative, regulatory, and judicial responses to the pandemic pertaining specifically to insurance underwriting and claims; the effect on our customers and customers’ demand for our products; our ability to sell our products and our ability to use historical experience to assist our decision making in areas including underwriting, pricing, capital management and investments.
Below are several key effects of COVID-19 on the Company’s business results, financial condition, results of operations and/or liquidity:

Insurance and Product Related Risk - The Company may continue to incur increased loss costs under insurance policies that we have written including for workers’ compensation, group life insurance, short-term disability, general liability, surety, director and annuity run-offofficer liability, and employment practices liability, as well as property business.
In addition, the Company’s Group Benefits business consisting primarilyhas issued group life policies to employers and associations, which may continue to result in increased death claims due to claims where COVID-19 is specifically listed as the cause of death and indirect impacts of the operationspandemic such as causes of Hartford Life Insurancedeath due to patients deferring regular treatments of chronic conditions (together, referred to as "excess mortality"). We may also continue to experience higher short-term disability and paid family leave claims from employees and covered individuals who have been affected by COVID-19.
Under general liability or umbrella policies, we may have exposure to increased claims for indemnification from our insureds who may be found liable for negligently having exposed third parties to COVID-19 at a place of business, home or other premise. In our commercial surety lines, there is the potential for elevated frequency and severity due to an increase in the number of bankruptcies, especially in small businesses and impacted industries such as hospitality, entertainment and transportation. In construction surety, there is the potential for elevated losses if contractors experience project shutdowns or payment delays, which could negatively impact their cash flows, or result in disruptions in their supply chains, labor shortages or inflation in the cost of materials. We may also have increased allegations under director and officer and employment practices liability policies for inadequate disclosures, mismanagement of resources, and hiring/lay off actions relating to COVID-19.
Nearly all of our property insurance policies require direct physical loss or damage to property and contain standard exclusions that we believe preclude coverage for COVID-19 related claims, and the vast majority of such policies contain exclusions for virus-related losses. Nevertheless, the Company and Hartford Life and Annuity Insurance Company (formerly known as Talcott Resolution),certain of its writing companies have been accountedserved as defendants in lawsuits seeking insurance coverage under commercial insurance policies for alleged losses resulting from the shutdown or suspension of our insureds’ businesses due to the spread of COVID-19. While the Company and its subsidiaries deny the allegations and are defending vigorously and while almost none of the plaintiffs have submitted proofs of loss or otherwise quantified or factually supported any allegedly covered loss, it is possible that adverse outcomes, if any, in the aggregate, could have a material adverse effect on the Company’s consolidated operating results.
Regulatory/Legal Risk - There could be legal and regulatory responses to concerns about COVID-19 and related public health issues that will impact our business, including the possible extension of insurance coverage beyond our policy language, such as heldfor business interruption, civil authority and other claims. Further, policyholders may elect to litigate coverage issues which would lead to increased costs to the Company. For additional information on legislative and regulatory risks,
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Part I - Item 1A. Risk Factors
see Part I, Item 2, MD&A - Capital Resources and Liquidity, Contingencies, Legislative and Regulatory Developments.
Recessionary and other Global Economic Risk - If vaccines and other treatments are not effective at preventing serious illness or death from any new COVID-19 variants that arise, governments may reinstitute containment efforts, including curtailing access to businesses, including many of the Company’s insureds. In addition, disruption of the supply chain or other factors caused by the pandemic could result in an economic downturn and, as a result, potentially increase policy lapses and non-renewals and reduce demand for new business. In an economic downturn, employers may reduce work forces, resulting in lower premiums for the Company’s workers’ compensation and group benefit products. As such, the continuation of the COVID-19 pandemic and resulting economic stress could reduce earned premiums.
In addition, in an economic downturn or in periods of a decline in real estate valuations, the Company could experience credit losses on various asset balances, including receivables and the principal amount of various invested assets, including fixed maturities and mortgage loans. In addition to credit losses on invested assets, The Company could experience declines in the value of available for sale debt securities if credit spreads were to widen significantly, which would reduce stockholders’ equity. In addition, disruption in equity markets could result in net realized or unrealized losses on our equity securities carried at fair value or reduce net investment income in future periods from our non-fixed income investment portfolio, including from private equity, hedge fund and real estate partnership investments. The Company could also experience higher reinsurance costs and/or more limited availability of reinsurance coverage. Reinsurance treaties renewed by the Company subsequent to July 1, 2020 exclude coverage for losses arising from communicable diseases.
Also, market volatility may cause us to change our existing hedging strategies resulting in economic loss. If markets become less liquid and/or experience lower trading volumes, it may be more difficult to value certain investment securities that we hold. Additionally, the Company may determine that an impairment has occurred when assessing its goodwill and other intangible assets, which would result in reduced earnings in the period that the impairment is recorded.
Capital and Liquidity Risk - We may also experience capital and liquidity pressures including the need to provide additional capital to certain insurance subsidiaries, reductions in the amount of available dividend capacity from our subsidiaries and the need to post more collateral due to declining investment valuations or due to requirements under derivative agreements. Further, among other possible actions, we may choose not to repurchase shares and may decide to invest proceeds from maturing fixed maturities in short-term investments which earn lower returns.
Operational Risk - The Company also faces operational risks as a result of COVID-19. The Company has limited the number of employees working in its offices, resulting in the vast majority of employees working from home as of December 31, 2017,
February 2022. While the Company has the technology in place to enable hybrid and remote arrangements and to facilitate communication with insureds, intermediaries, claimants and other third parties, there is a risk that business operations will be disrupted due to, among other things, cybersecurity attacks or data security incidents, higher than anticipated web traffic and call volumes as well as lack of sufficient broadband internet connectivity for employees and third parties working from home. In addition, if large numbers of our employees contract COVID-19 and are unable to perform their duties due to illness, it may result in periods of inadequate staffing. If any of those disruptions become significant, results could include, among other impacts, delays in settling claims, processing new business, renewals, cancellations and endorsements for insureds, billing and collecting premiums, transacting with reinsurers, contracting with and paying vendors, and disruptions to investment operations.
We rely on vendors, including some located overseas, for a number of services including IT development, IT maintenance support and various business processes, including, among others, certain claims administration, policy administration, and other operational functions. As the operatingCOVID-19 virus has affected virtually all parts of the world, our vendors could also experience disruptions to their operations and while we have contingency plans for some level of disruption, there can be no assurance that issues vendors experience with their business processes would not have a material effect on our own operations.
For all of the reasons discussed above, the global public health and economic impacts caused by the COVID 19 pandemic could have a material adverse effect on our financial condition, results of that business included in discontinued operations for all periods presented. The Company expects the sale to close by June 30, 2018, subject to regulatory approval and other closing conditions.  Apart from interest expense on debt issued and outstanding of Hartford Life, Inc., the holding company of the life and annuity run-off business, and certain tax benefits to be retained by The Hartford, the results from the discontinued operations inure to the buyer. Accordingly, any earnings or losses of the life and annuity run-off business up until closing will not change the Company's results.  If the sale of the business does not close, we would retain the risks associated with the life and annuity run-off business.liquidity.
Risks Relating to Economic, Political and Global Market Conditions
Unfavorable economic, political and global market conditions may adversely impact our business and results of operations.
The Company’s investment portfolio and insurance liabilitiesbusiness are sensitive to changes in economic, political and global capital market conditions, such as the effect of a weak economy, including labor supply shortages, and changes in credit spreads, equity prices, interest rates, inflation, foreign currency exchange rates, and inflation.shifts in demand and supply of U.S. dollars. Weak economic conditions, such as high unemployment, low labor force participation, lower family income, a weak real estate market, lower business investment and lower consumer spending may adversely affect the demand for insurance and financial products and lower the Company’s profitability in some cases. In addition, political instability, politically motivated violence or civil unrest, may increase the frequency and severity of insured losses. In addition, a deterioration in global economic
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Part I - Item 1A. Risk Factors
conditions and/or geopolitical conditions, including due to military action, trade wars, tariffs or other actions with respect to international trade agreements or policies, has the potential to, among other things, reduce demand for our products, reduce exposures we insure, drive higher inflation that could increase the Company’s loss costs and result in increased incidence of claims, particularly for workers’ compensation and disability claims. The Company’s investment portfolio includes limited partnerships and other alternative investments and equity securities for which
changes in value are reported in earnings. These investments may be adversely impacted by political turmoil and economic volatility, including real estate market deterioration, which could impact our net investment returns and result in an adverse impact on operating results.
Below are several key factors impacted by changes in economic, political, and global market conditions and their potential effect on the Company’s business and results of operation:operations:
Credit Spread Risk- Risk - Credit spread exposure is reflected in the market prices of fixed income instruments where lower rated securities generally trade at a higher credit spread. If issuer credit spreads increase or widen, the market value of our investment portfolio may decline. If the credit spread widening is significant and occurs over an extended period of time, the Company may recognize other-than-temporary impairments,credit losses, resulting in decreased earnings. If credit spreads tighten significantly, the Company’s net investment income associated with new purchases of fixed maturities may be reduced. In addition, the value of credit derivatives under which the Company assumes exposure or purchases protection are impacted by changes in credit spreads, with losses occurring when credit spreads widen for assumed exposure or when credit spreads tighten if credit protection has been purchased.
Equity Markets Risk - A decline in equity markets may result in net realized or unrealized capital losses on investments inour equity securities recorded againstcarried at fair value or reduce net investment income in future periods from our non-fixed income investment portfolio, including from private equity, hedge fund and real estate partnership investments, and lower earnings from MutualHartford Funds where fee income is earned based upon the fair value of the assets under management. Equity markets are unpredictable. In early 2018, the past few years, equity markets were morehave been volatile, than in the months prior, which could be indicative of a greater risk of a decline.
For additional information on equity market sensitivity, see Part II, Item 7, MD&A - Enterprise Risk Management, Financial Risk- Equity Risk.
Interest Rate Risk -Global economic conditions may result in the persistence of a low interest rate environment which would continue to pressure our net investment income and could result in lower margins on certain products.
For additional information on interest rate sensitivity, see Part II, Item 7, MD&A - Enterprise Risk Management, Financial Risk - Interest Rate Risk
New and renewal business for our property and casualty and group benefits products is priced based onconsidering prevailing interest rates. As interest rates decline, in order to achieve the same economic return, we would have to increase product prices to offset the lower anticipated investment income earned on invested premiums. Conversely, as interest rates rise, pricing targets will tend to decrease to
reflect higher anticipated investment income. Our ability to effectively react to such changes in interest rates may affect our competitiveness in the marketplace, and in turn, could reduce written premium and earnings. For additional information on interest rate sensitivity, see Part II, Item 7, MD&A - Enterprise Risk Management, Financial Risk - Interest Rate Risk.
In addition, due to the long-term nature of the liabilities within our Group Benefits operations, particularly for long-term disability, declines in interest rates over an extended period of time would result in our having to reinvest at lower yields. On the other hand, a rise in interest rates, in the absence of other countervailing changes, would reduce the market value of our investment portfolio. A decline in market value of invested assets due to an increase in interest rates could also limit our ability to realize tax benefits from previously recognized capital losses.


Part I - Item 1A. Risk Factors

Inflation Risk - Inflation is a risk to our property and casualty business because, in many cases, claims are paid out many years after a policy is written and premium is collected for the risk. Accordingly, aSupply chain issues arising from conditions due to the pandemic have contributed to inflation in the cost of labor and repairs for insurance claims paid to insureds and third parties. A greater than expected increase in inflation related to the cost of medical services and repairs over the claim settlement period can result in higher claim costs than what was estimated at the time the policy was written. Inflation can also affect consumer spending and business investment which can reduce the demand for our products and services. In addition, sustained inflation may result in an increase in interest rates, which would result in a reduction in the fair value of our investment portfolio.
Changes in the Labor Market - Evolving labor market conditions, including increased competition for talent, could make it difficult to hire and retain employees and could increase compensation and benefit expense. New technologies may lead to changes in skill sets needed from the workforce, resulting in difficulty in attracting, developing and retaining employees. If insured businesses cannot hire enough qualified people to sell products and services to customers, economic activity may be depressed and lower insured exposure, hindering the Company's growth.
Foreign Currency Exchange Rate - Changes in foreign currency exchange rates may impact our non-U.S. dollar denominated investments and foreign subsidiaries. As the Company has expanded its international operations, exposure to exchange rate fluctuations has increased. We hold cash and fixed maturity securities denominated in foreign currencies, including British Pounds and Canadian dollars, among others, and also have other assets and liabilities denominated in foreign currencies such as premiums receivable and loss reserves. While the Company predominately uses asset-liability matching, including the use of derivatives, to hedge certain of these exposures to fluctuations in foreign currency exchange rates, these actions do not eliminate the risk that
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Part I - Item 1A. Risk Factors
changes in the exchange rates of foreign currencies to the U.S. dollar could result in financial loss to the Company, including realized or unrealized losses resulting from currency revaluation and increases to regulatory capital requirements for foreign subsidiaries that have net assets that are not denominated in their local currency. For additional information on foreign exchange risk, see Part II, Item 7, MD&A - Enterprise Risk Management, Financial Risk.
Concentration of our investment portfolio increases the potential for significant losses.
The concentration of our investment portfolios in any particular industry, collateral type, group of related industries or geographic sector could have an adverse effect on our investment portfolios and consequently on our business, financial condition, results of operations, and liquidity. Events or developments that have a negative impact on any particular industry, collateral type, group of related industries or geographic region may have a greater adverse effect on our investment portfolio to the extent that the portfolio is concentrated rather than diversified.
Further, if issuers of securities or loans we hold are acquired, merge or otherwise consolidate with other issuers of securities or loans held by the Company, our investment portfolio’s credit concentration risk to issuers could increase for a period of time, until the Company is able to sell securities to get back in compliance with the established investment credit policies.
Changing climate and weather patterns may adversely affect our business, financial condition and results of operation.
Climate change presents risks to us as an insurer, investor and employer. Climate models indicate that rising temperatures will likely result in rising sea levels over the decades to come and may increase the frequency and intensity of natural catastrophes and severe weather events. Extreme weather events such as abnormally high temperatures may result in increased losses associated with our property, automobile, workers’ compensation and group benefits businesses. Changing climate patterns may also increase the duration, frequency and intensity of heat/cold waves, which may result in increased claims for property damage, business interruption and losses under workers’ compensation, group disability and group life coverages. Precipitation patterns across the U.S. are projected to change, which if realized, may increase risks of flash floods and wildfires. If third parties assert that climate change-related risks and damages are caused by insured businesses, or arise from alleged mismanagement at insured businesses, we may experience increased claims under general liability and management liability policies. Additionally, there may be an impact on the demand, price and availability of automobile and homeowners insurance, and there is a risk of higher reinsurance costs or more limited availability of reinsurance coverage. Changes in climate conditions may also cause our underlying modeling data to not adequately reflect frequency and severity, limiting our ability to effectively evaluate and manage risks of catastrophes and severe weather events. Among other impacts, this could result in not charging enough premiums or not obtaining timely state approvals for rate increases to cover the risks we insure. We may also experience
significant interruptions to the Company’s systems and operations that hinder our ability to sell and service business, manage claims and operate our business.
In addition, climate change-related risks may adversely impact the value of the investments that we hold, resulting in potential realized or unrealized losses on our invested assets. Our decision to invest in certain securities, loans, or other investments may also be impacted by changes in climate patterns due to:
changes in supply/demand for traditional sources of energy (e.g., coal, oil, natural gas);
advances in low-carbon technology and renewable energy development;
effects of extreme weather events on the physical and operational exposure of industries and issuers; and
internal investment guidelines and policies related to the global energy transition.
The effects of climate change could also lead to increased credit risk of other counterparties we transact business with, including reinsurers. Rising sea levels may lead to decreases in real estate values in coastal areas, reducing premium and demand for commercial property and homeowners insurance and adversely impacting the value of our real estate-related investments. Additionally, government policies or regulations to slow climate change, such as emission controls or technology mandates, may have an adverse impact on sectors such as utilities, transportation and manufacturing, affecting demand for our products and our investments in these sectors. Moreover, regulators may undertake actions to minimize the effects of climate change on consumers, which could affect coverage provided under insurance contracts and administrative process.
These emerging regulatory initiatives, or other climate-related policies we adopt, may result in non-renewal of business or not underwriting or investing in certain industry sectors.
Because there is significant variability associated with the impacts of climate change, we cannot predict how physical, legal, regulatory and social responses may impact our business.
The discontinuance of LIBOR may adversely affect the value of certain investments we hold and floating rate securities we have issued, and any other assets or liabilities whose value may be tied to LIBOR.
LIBOR is an indicative measure of the average interest rate at which major global banks could borrow from one another. LIBOR is used as a benchmark or reference rate in certain derivatives and floating rate fixed maturities that are part of our investment portfolio, as well as two classes of junior subordinated debentures that we have issued and are currently outstanding.
In July 2017, the U.K. Financial Conduct Authority ("FCA") announced that by the end of 2021 it intended to stop persuading or compelling banks to report information used to set LIBOR. Since 2017, actions by regulators have resulted in efforts to establish alternative reference rates to LIBOR in several major currencies. The Alternative Reference Rate
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Committee, a group of private-market participants convened by the Federal Reserve Board and the Federal Reserve Bank of New York, has recommended the Secured Overnight Funding Rate (“SOFR”) as its preferred alternative rate for U.S. dollar LIBOR. SOFR is a measure of the cost of borrowing cash overnight, collateralized by U.S. Treasury securities, and is based on directly observable U.S. Treasury-backed repurchase transactions. The Federal Reserve Bank of New York began publishing daily SOFR in April 2018. Development and adoption of broadly accepted methodologies for transitioning from LIBOR, an unsecured forward-looking rate, to SOFR, a secured rate based on historical transactions, is ongoing.
On March 5, 2021, the FCA announced that publication of certain LIBOR settings in currencies other than U.S. dollars would cease immediately after December 31, 2021, and that publication of U.S. dollar LIBOR on a representative basis would cease for the one-week and two-month settings immediately after December 31, 2021 and for the remaining U.S. dollar settings immediately after June 30, 2023. Although the most widely used settings of U.S. dollar LIBOR continue to be published and used in existing transactions, regulatory pressures and other factors have resulted in a general decline in new U.S. dollar LIBOR-based transactions.
The Company continues to monitor and assess the potential impacts of the discontinuation of LIBOR, which will vary depending on (1) existing contract language to determine a LIBOR replacement rate, referred to as “fallback provisions”, in individual contracts, (2) the effects of certain legislation providing for LIBOR replacement rates or otherwise affecting contractual fallback provisions and (3) whether, how, and when industry participants develop and widely adopt new reference rates and fallback provisions for both existing and new products or instruments. At this time, it is not possible to predict how markets will respond to these new rates and the effect that the discontinuation of LIBOR might have on new or existing financial instruments. If LIBOR ceases to exist or is found by regulators to no longer be representative, outstanding contracts with interest rates tied to LIBOR may be adversely affected and impact our results of operations through a reduction in value of some of our LIBOR referenced floating rate investments, an increase in the interest we pay on our outstanding junior subordinated debentures, or an adverse impact to hedge effectiveness of derivatives or availability of hedge accounting. Additionally, any discontinuation of or transition from LIBOR may impact pricing, valuation and risk analytic processes and hedging strategies.
For additional information on the Company’s financial instruments that are tied to LIBOR, see Part II, Item 7, Management's Discussion and Analysis of Financial Condition and Results of Operation, Enterprise Risk Management, Financial Risk.
Insurance Industry and Product Related Risks
Unfavorable loss development may adversely affect our business, financial condition, results of operations and liquidity.
We establish property and casualty loss reserves to cover our estimated liability for the payment of all unpaid losses and loss expenses incurred with respect to premiums earned on our policies. Loss reserves are estimates of what we expect the ultimate settlement and administration of claims will cost, less what has been paid to date. These estimates are based upon actuarial projections and on our assessment of currently available data, as well as estimates of claims severity and frequency, legal theories of liability and other factors. For risks due to evolving changes in social, economic and environmental conditions, see the Risk Factor, “Unexpected and unintended claim and coverage issues under our insurance contracts may adversely impact our financial performance.”
Loss reserve estimates are refined periodically as experience develops and claims are reported and settled, potentially resulting in increases to our reserves. Increases in reserves would be recognized as an expense during the periods in which these determinations are made, thereby adversely affecting our results of operations for those periods. In addition, since reserve estimates of aggregate loss costs for prior years are used in pricing our insurance products, inaccurate reserves can lead to our products not being priced adequately to cover actual losses and related loss expenses in order to generate a profit.
We continue to receive asbestos and environmental ("A&E")&E claims, the vast majority of which relate to policies written before 1986. Estimating the ultimate gross reserves needed for unpaid losses and related expenses for asbestos and
environmental claims is particularly difficult for insurers and reinsurers. The actuarial tools and other techniques used to estimate the ultimate cost of more traditional insurance exposures tend to be less precise when used to estimate reserves for some A&E exposures.
Moreover, the assumptions used to estimate gross reserves for A&E claims, such as claim frequency over time, average severity, and how various policy provisions will be interpreted, are subject to significant uncertainty. It is also not possible to predict changes in the legal and legislative environment and their effect on the future development of A&E claims. These factors, among others, make the variability of gross reserves estimates for these longer-tailed exposures significantly greater than for other more traditional exposures.
Effective December 31, 2016, the Company entered into an agreement with National Indemnity Company (“NICO”), a subsidiary of Berkshire Hathaway Inc. (“Berkshire”) whereby the Company is reinsured for subsequent adverse development on substantially all of its net A&E reserves up to an aggregate net limit of $1.5 billion. The adverse development cover excludes risk of adverse development on net A&E reserves held by the Company's U.K. Property and Casualty run-off subsidiaries which have been accounted for as liabilities held for sale in the consolidated balance sheets as of December 31, 2016. We remain directly liable to claimants and if the reinsurer does not fulfill its obligations under the agreement or if future adverse development exceeds the $1.5 billion aggregate limit, we may need to increase our recorded net reserves which could have a material adverse effect on our financial condition, results of operations and liquidity. For
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Part I - Item 1A. Risk Factors
additional information related to risks associated with the adverse development cover, see Note 812 - ReinsuranceReserve for Unpaid Losses and Note 14 - Commitments and ContingenciesLoss Adjustment Expenses of Notes to Consolidated Financial Statements.
We are vulnerable to losses from catastrophes, both natural and man-made.
Our insurance operations expose us to claims arising out of catastrophes. Catastrophes can be caused by various unpredictable natural events, including, among others, earthquakes, hurricanes, hailstorms, severe winter weather, wind storms, fires, tornadoes, and pandemics. Catastrophes can also be man-made, such as terrorist attacks, civil unrest, cyber-attacks, explosions or infrastructure failures.
The geographic distribution of our business subjects us to catastrophe exposure for events occurring in a number of areas, including, but not limited to: hurricanes in Florida, the Gulf Coast, the Northeast and the Atlantic coast regions of the United States; tornadoes and hail in the Midwest and Southeast; earthquakes in geographical regions exposed to seismic activity; wildfires in the WestWest; and the spread of disease.disease, which can occur throughout multiple geographic locations. We are also exposed to catastrophe losses in other parts of the world through our global specialty business. Any increases in the values and concentrations of insured employeesinsureds and property in these areas would increase the severity of catastrophic events in the future. In addition, over time,changes in climate changeand/or weather patterns may increase the severityfrequency and/or intensity of certainsevere weather and natural catastrophe events.events potentially leading to increased insured losses. Potential examples include, but are not limited to:
an increase in the frequency or severityintensity of wind and thunderstorm and tornado/hailstorm events due to increased convection in the atmosphere,
more frequent and larger wildfires in certain geographies,


Part I - Item 1A. Risk Factors

higher incidence of deluge flooding, and
the potential for an increase in frequency and severity of hurricane events.
Insufficient incorporation of climatic trends into widely used catastrophe models and internal tools to assess risk from natural catastrophe perils could lead to ineffective evaluation and management of catastrophe risk. For a further discussion of climate-related risks, see the largest hurricane events due to higher sea surface temperatures.above-referenced Risk Factor,“Changing climate and weather patternsmay adversely affect our business, financial condition and results of operation.”
Our businesses also have exposure to global or nationally occurring pandemics caused by highly infectious and potentially fatal diseases spread through human, animal or plant populations.
In the event of one or more catastrophes, policyholders may be unable to meet their obligations to pay premiums on our insurance policies. Further, our liquidity could be constrained by a catastrophe, or multiple catastrophes, which could result in extraordinary losses.catastrophes. In addition, in part because accounting rules do not permit insurers to reserve for such catastrophic events until they occur, claims from catastrophic events could have a material adverse effect on our business, financial condition, results of operations or liquidity. The amount we charge for catastrophe exposure may be
inadequate if the frequency or severity of catastrophe losses changes over time or if the models we use to estimate the exposure prove inadequate. In addition, regulators or legislators could limit our ability to charge adequate pricing for catastrophe exposures or shift more responsibility for covering risk.
Terrorism is an example of a significant man-made caused potential catastrophe. Private sector catastrophe reinsurance is limited and generally unavailable for terrorism losses caused by attacks with nuclear, biological, chemical or radiological weapons. In addition, workers' compensation policies generally do not have exclusions or limitations for terrorism losses. Reinsurance coverage from the federal government under the Terrorism Risk Insurance Program (the "Program") Reauthorization Act of 20152019 (“TRIPRA”TRIPRA 2019”) is also limited and only applies for certified acts of terrorism that exceed a certain threshold of industry losses. Accordingly, the effects of a terrorist attack in the geographic areas we serve may result in claims and related losses for which we do not have adequate reinsurance. TRIPRA 2019 also requires that the federal government create the following reports, which could lead to additional legislation or regulation: (1) Treasury Department to include in its biennial report on the effectiveness of the Program an evaluation of the availability and affordability of terrorism risk insurance for places of worship; and (2) Government Accountability Office report to analyze and address the vulnerabilities and potential costs of cyber terrorism, to assess adequacy of coverage under the Program, and to make recommendations for future legislative changes to address evolving cyber terrorism risks. Further, the continued threat of terrorism and the occurrence of terrorist attacks, as well as heightened security measures and military action in response to these threats and attacks or other geopolitical or military crises, may cause significant volatility in global financial markets, disruptions to commerce and reduced economic activity. These consequences could have an adverse effect on the value of the assets in our investment portfolio as well as those in our separate accounts.portfolio. Terrorist attacks also could disrupt our operation centers. In addition, TRIPRA 2019 expires on December 31, 2027 and if the U.S. Congress does not reauthorize the program or significantly reduces the government’s share of covered terrorism losses, the Company’s exposure to terrorism losses could increase materially unless it can purchase alternative terrorism reinsurance protection in the private markets at affordable prices or takes actions to materially reduce its exposure in lines of business subject to terrorism risk. For a further discussion of TRIPRA, see Part II, Item 7, MD&A - Enterprise Risk Management - Insurance Risk Management, Reinsurance as a Risk Management Strategy.
Cyber risk exposure exists through stand-alone cyber policies as well as cyber coverage endorsements on some property, general liability, management liability and directors and officers policies. Increasing frequency of cyber attacks and the evolving nature of cyber risk taking place across the globe may potentially lead to increased insured losses across the industry and for the businesses we insure. Our insureds may be increasingly exposed to cyber-related attacks with insured losses to property (including data and systems), breach of data, ransom payments and business interruption.
As a result, it is possible that any, or a combination of all, of these factors related to a catastrophe, or multiple catastrophes, whether natural or man-made, can have a material adverse
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effect on our business, financial condition, results of operations or liquidity.
Pricing for our products is subject to our ability to adequately assess risks, estimate losses and comply with state and international insurance regulations.
We seek to price our property and casualty and group benefits insurance policies such that insurance premiums and future net investment income earned on premiums received will provide for an acceptable profit in excess of underwriting expenses and the cost of paying claims. Pricing adequacy depends on a number of factors, including proper evaluation of underwriting risks, the
ability to project future claim costs, our expense levels, net investment income realized, our response to rate actions taken by competitors, legal and regulatory developments, including in international markets, and the ability to obtain regulatory approval for rate changes.
State insurance departments regulate many of the premium rates we charge and also propose rate changes for the benefit of the property and casualty consumer at the expense of the insurer, which may not allow us to reach targeted levels of profitability. Moreover, regulators may seek to prohibit or constrain the use of certain underwriting and rating factors, which may affect our ability to price risks. In addition to regulating rates, certain states have enacted laws that require a property and casualty insurer to participate in assigned risk plans, reinsurance facilities, joint underwriting associations and other residual market plans. State regulators also require that an insurer offer property and casualty coverage to all consumers and often restrict an insurer's ability to charge the price it might otherwise charge or restrict an insurer's ability to offer or enforce specific policy deductibles. In these markets, we may be compelled to underwrite significant amounts of business at lower than desired rates or accept additional risk not contemplated in our existing rates, participate in the operating losses of residual market plans or pay assessments to fund operating deficits of state-sponsored funds, possibly leading to lower returns on equity. The laws and regulations of many states also limit an insurer's ability to withdraw from one or more lines of insurance in the state, except pursuant to a plan that is approved by the state's insurance department. Additionally, certain states require insurers to participate in guaranty funds for impaired or insolvent insurance companies. These funds periodically assess losses against all insurance companies doing business in the state. Any of these factors could have a material adverse effect on our business, financial condition, results of operations or liquidity. For more on international regulatory risks, see the Risk Factor, “Regulatory and legislative developments could have a material adverse impact on our business, financial condition, results of operations and liquidity.”
Additionally, the property and casualty and group benefits insurance markets have been historically cyclical, experiencing periods characterized by relatively high levels of price competition, less restrictive underwriting standards, more expansive coverage offerings, multi-year rate guarantees and declining premium rates, followed by periods of relatively low levels of competition, more selective underwriting standards, more coverage restrictions and increasing premium rates. In all of our property and casualty and group benefits insurance product lines, and states, there is a risk that the premium we charge may
ultimately prove to be inadequate as reported losses emerge. In addition, there is a risk that regulatory constraints, price competition or incorrect pricing assumptions could prevent us from achieving targeted returns. Inadequate pricing could have a material adverse effect on our results of operations and financial condition.
Competitive activity, use of datapredictive analytics, or technological changes may adversely affect our market share, demand for our products, or our financial results.
The industries in which we operate are highly competitive. Our principal competitors are other property and casualty insurers, group benefits providers and providers of mutual funds and exchange-traded products. Competitors may expand their risk appetites in products and services where The Hartford currently enjoys a competitive advantage. Larger competitors with more capital and new entrants to the market could result in increased pricing pressures on a number of our products and services and may harm our ability to maintain or increase our profitability. For


Part I - Item 1A. Risk Factors

example, larger competitors, including those formed through consolidation or who may acquire new entrants to the market, such as insurtech firms, may have lower operating costs and an ability to absorb greater risk while maintaining their financial strength ratings, thereby allowing them to price their products more competitively. In addition, a number of insurers are making use of "big data"predictive analytics to, among other things, improve pricing accuracy, be more targeted in marketing, strengthen customer relationships and provide more customized loss prevention services. If they are able to use bigpredictive analytics and other data and/or adopt innovative new technologies more effectively than we are, it may give them a competitive advantage. Because of the highly competitive nature of the industries we compete in, there can be no assurance that we will continue to compete effectively with our industry rivals, or that competitive pressure will not have a material adverse effect on our business and results of operations.
Our business could also be affected by technological changes, including further advancements in automotive safety features, the development of autonomous or “self-driving” vehicles, and platforms that facilitate ride sharing. These technologies could impact the frequency or severity of losses, disrupt the demand for certain of our products, or reduce the size of the automobile insurance market as a whole. In addition, theThe risks we insure are also affected by the increased use of technology in homes and businesses, including technology used in heating, ventilation, air conditioning and security systems and the introduction of more automated loss control measures. Increased use of advanced analytics and automation in the workplace could potentially affect the demand for workers' compensation insurance products over time. In addition, our business may be disrupted due to failures of accelerated technological changes, including our automation of minimally complex tasks, which may adversely impact our business and results of operations. While there is substantial uncertainty about the timing, penetration and reliability of such technologies, and the legal frameworks that may apply, such as for example to autonomous vehicles, any such impacts could have a material adverse effect on our business and results of operations.
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We may experience difficulty in marketing and providing insurance products and investment advisory services through distribution channels and advisory firms.
We distribute our insurance products, mutual funds and Exchange Traded Products (ETPs)ETPs through a variety of distribution channels and financial intermediaries, including brokers, independent agents, wholesale agents, reinsurance brokers, broker-dealers, banks, registered investment advisors, affinity partners, our own internal sales force and other third-party organizations. In some areas of our business, we generate a significant portion of our business through third-party arrangements. For example, we market personal lines products in large part through an exclusive licensing arrangement with AARP that continues through January 1, 2023.December 31, 2032. Our ability to distribute products through the AARP program may be adversely impacted by membership levels and the pace of membership growth. In addition, the independent agent and broker distribution channel is consolidating which could result in a larger proportion of written premium being concentrated among fewer agents and brokers, potentially increasing our cost of acquiring new business. While we periodically seek to renew or extend third party arrangements, there can be no assurance that our relationship with these third parties will continue or that the economics of these relationships won't change to make them less financially attractive to the Company. An interruption in our relationship with certain of these third parties could materially affect our ability to market our products and could have a material adverse effect on our business, financial condition, results of operations and liquidity.
Unexpected and unintended claim and coverage issues under our insurance contracts may adversely impact our financial performance.
Changes in industry practices and in legal, judicial, social and other environmental conditions, technological advances or fraudulent activities, may require us to pay claims we did not intend to cover when we wrote the policies. TheseSocial, economic, political and environmental issues, including rising income inequality, climate change, prescription drug use and addiction, exposures to new substances or those substances previously considered to be safe and found to have latent exposure, along with the use of social media to proliferate messaging around such issues, has expanded the theories for reporting claims, which may increase our claims administration and/or litigation costs. State and local governments' increased efforts aimed to respond to the costs and concerns associated with these types of issues, may also lead to expansive, new theories for reporting claims or may lead to the passage of "reviver" statutes that extend the statute of limitations for the reporting of these claims, including statutes passed in certain states with respect to sexual molestation and sexual abuse claims. In addition, these and other social, economic, political and environmental issues may either extend coverage beyond our underwriting intent or increase the frequency or severity of claims. In some instances,Some of these changes, advances or activities may not become apparent until some time after we have issued insurance contracts that are affected by the changes, advances or activities.activities and/or we may be unable to compensate for such losses through future pricing
and underwriting. As a result, the full extent of liability under our insurance contracts may not be known for many years after a contract is issued, and this liability may have a material adverse effect on our business, financial condition, results of operations and liquidity at the time it becomes known.
Financial Strength, Credit and Counterparty Risks
Downgrades in our financial strength or credit ratings may make our products less attractive, increase our cost of capital and inhibit our ability to refinance our debt.
Financial strength and credit ratings are important in establishing the competitive position of insurance companies. Rating agencies assign ratings based upon several factors. While most of the factors relate to the rated company, others relate to the views of the rating agency (including its assessment of the strategic importance of the rated company to the insurance group), general economic conditions, and circumstances outside the rated company's control. In addition, rating agencies may employ different models and formulas to assess the financial strength of a rated company, and from time to time rating agencies have altered these models. Changes to the models or factors used by the rating agencies to assign ratings could adversely impact a rating agency's judgment of its internal rating and the publicly issued rating it assigns us.
Our financial strength ratings, which are intended to measure our ability to meet policyholder obligations, are an important factor affecting public confidence in most of our products and, as a result, our competitiveness. A downgrade or a potential downgrade in the rating of our financial strength or of one of our principal insurance subsidiaries could affect our competitive position and reduce future sales of our products.
Our credit ratings also affect our cost of capital. A downgrade or a potential downgrade of our credit ratings could make it more difficult or costly to refinance maturing debt obligations, to support business growth at our insurance subsidiaries and to maintain or improve the financial strength ratings of our principal insurance subsidiaries. These events could materially adversely affect our business, financial condition, results of operations and liquidity. For a further discussion of potential impacts of ratings


Part I - Item 1A. Risk Factors

downgrades on derivative instruments, including potential collateral calls, see Part II, Item 7, MD&A - Capital Resources and Liquidity - Derivative Commitments.
The amount of statutory capital that we must hold to maintain our financial strength and credit ratings and meet other requirements can vary significantly from time to time and is sensitive to a number of factors outside of our control.
We conduct the vast majority of our business through licensed insurance company subsidiaries. StatutoryIn the United States, statutory accounting standards and statutory capital and reserve requirements for these entities are prescribed by the applicable
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Part I - Item 1A. Risk Factors
insurance regulators and the National Association of Insurance Commissioners (“NAIC”).NAIC. The minimum capital we must hold is based on risk-based capital (“RBC”) formulas for both life and property and casualty companies. The RBC formula for life companies is applicable to our group benefits business and establishes capital requirements relating to insurance, business, asset, credit, interest rate and off-balance sheet risks. The RBC formula for property and casualty companies sets required statutory surplus levels based on underwriting, asset and credit and off-balance sheet risks.
Countries in which our international insurance subsidiaries are incorporated or deemed commercially domiciled are subject to regulatory requirements as defined by the regulatory jurisdiction, including Solvency II. In addition, our Lloyd’s member company must maintain required Funds at Lloyd's ("FAL") to meet the capital requirements of its syndicate. The FAL is determined based on the syndicate’s Solvency Capital Requirement (“SCR”) under the Solvency II capital adequacy model plus an economic capital assessment determined by the Lloyd’s Franchise Board (which is responsible for the day-to-day management of the Lloyd's market).
In any particular year, statutory surplus amounts, and RBC ratios, FAL and SCR may increase or decrease depending on a variety of factors, includingsome of which are outside the Company's control, including:
the amount of statutory income or losses generated by our insurance subsidiaries,subsidiaries;
the amount of additional capital our insurance subsidiaries must hold to support business growth,growth;
the amount of dividends or distributions taken out of our insurance subsidiaries,paid to the holding company;
changes in equity market levels,levels;
the value of certain fixed-income and equity securities in our investment portfolio,portfolio;
the value of certain derivative instruments,instruments;
changes in interest rates,rates;
admissibility of deferred tax assets, andassets;
changes to the NAIC RBC formulas.regulatory capital formulas; and
Mostregulatory changes to accounting guidance for determining capital adequacy.
Among other factors, rating agencies consider the level of these factors are outsidestatutory capital and surplus of our U.S. insurance subsidiaries as well as the Company's control. Thelevel of a measure of Generally Accepted Accounting Principles ("GAAP") capital held by the Company in determining the Company's financial strength and credit ratings are significantly influenced by the statutory surplus amounts and RBC ratios of our insurance company subsidiaries. In addition, ratingratings. Rating agencies may implement changes to their internal modelscapital formulas that have the effect of increasing the amount of statutory capital we must hold in order to maintain our current ratings. Projecting statutory capital and the related RBC ratios is complex. If our statutory capital resources are insufficient to maintain a particular rating by one or more rating agencies, we may need to use holding company resources or seek to raise capital through public or private equity or debt financing. If we were not to raise additional capital, either at our discretion or because we were unable to do so, our financial strength and credit ratings might be downgraded by one or more rating agencies.
Losses due to nonperformance or defaults by counterparties can have a material adverse effect on the value of our investments, reduce our profitability or sources of liquidity.
We have credit risk with counterparties onassociated with investments, derivatives, premiums receivable, reinsurance recoverables and reinsurance recoverables.indemnifications provided by third parties in connection with previous dispositions. Among others, our counterparties include issuers of fixed maturity and equity securities we hold, borrowers of mortgage loans we hold, customers, trading counterparties, counterparties under swaps and other derivative contracts, reinsurers, clearing agents, exchanges, clearing houses and other financial intermediaries and guarantors. These counterparties may default on their obligations to us due to bankruptcy, insolvency, lack of liquidity, adverse economic conditions, operational failure, fraud, government intervention and other reasons. In addition, for exchange-traded derivatives, such as futures, options and "cleared" over-the-counter derivatives, the Company is generally exposed to the credit risk of the relevant central counterparty clearing house. Defaults by these counterparties on their obligations to us could have a material adverse effect on the value of our investments, business, financial condition, results of operations and liquidity. Additionally, if the underlying assets supporting the structured securities we invest in default on their payment obligations, our securities will incur losses.
The availability of reinsurance and our ability to recover under reinsurance contracts may not be sufficient to protect us against losses.
As an insurer, we frequently use reinsurance to reduce the effect of losses that may arise from, among other things, catastrophes and other risks that can cause unfavorable results of operations. In addition, our assumed reinsurance business purchases retrocessional coverage for a portion of the risks it assumes. Under these reinsurance arrangements, other insurers assume a portion of our losses and related expenses; however, we remain liable as the direct insurer on all risks reinsured. Consequently, ceded reinsurance arrangements do not eliminate our obligation to pay claims, and we are subject to our reinsurers' credit risk with respect to our ability to recover amounts due from them. The inability or unwillingness of any reinsurer or retrocessionaire to meet its financial obligations to us, including the impact of any insolvency or rehabilitation proceedings involving a reinsurer or retrocessionaire that could affect the Company's access to collateral held in trust, could have a material adverse effect on our financial condition, results of operations and liquidity.
In addition, should the availability and cost of reinsurance change materially, we may have to pay higher reinsurance costs, accept an increase in our net liability exposure, reduce the amount of business we write, or access to the extent possible other alternatives to reinsurance, such as use of the capital markets. Further, due to the inherent uncertainties as to collection and the length of time before reinsurance recoverables will be due, it is possible that future adjustments to the Company’s reinsurance recoverables, net of the allowance, could be required, which could have a material adverse effect on the Company’s consolidated results of operations or cash flowsliquidity in a particular quarterly or annual period.
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Part I - Item 1A. Risk Factors
Our ability to declare and pay dividends is subject to limitations.
The payment of future dividends on our capital stock is subject to the discretion of our board of directors, which considers, among


Part I - Item 1A. Risk Factors

other factors, our operating results, overall financial condition, credit-risk considerations and capital requirements, as well as general business and market conditions. Our board of directors may only declare such dividends out of funds legally available for such payments. Moreover, our common stockholders are subject to the prior dividend rights of any holders of depositary shares representing such preferred stock then outstanding. The terms of our outstanding junior subordinated debt securities prohibit us from declaring or paying any dividends or distributions on our capital stock or purchasing, acquiring, or making a liquidation payment on such stock, if we have given notice of our election to defer interest payments and the related deferral period has not yet commenced or a deferral period is continuing.
Moreover, as a holding company that is separate and distinct from our insurance subsidiaries, we have no significant business operations of our own. Therefore, we rely on dividends from our insurance company subsidiaries and other subsidiaries as the principal source of cash flow to meet our obligations. Subsidiary dividends fund payments on our debt securities and the payment of dividends to shareholdersstockholders on our capital stock. Connecticut state laws and certain other U.S. jurisdictions in which we operate limit the payment of dividends and require notice to and approval by the state insurance commissioner for the declaration or payment of dividends above certain levels. The laws and regulations of the countries in which our international insurance subsidiaries are incorporated or deemed commercially domiciled, as well as requirements of the Council of Lloyd’s, also impose limitations on the payment of dividends which, in some instances, are more restrictive. Dividends paid from our insurance subsidiaries are further dependent on their cash requirements. In addition, in the event of liquidation or reorganization of a subsidiary, prior claims of a subsidiary’s creditors may take precedence over the holding company’s right to a dividend or distribution from the subsidiary except to the extent that the holding company may be a creditor of that subsidiary. For further discussion on dividends from insurance subsidiaries, see Part II, Item 7, MD&A - Capital Resources & Liquidity.
Risks Relating to Estimates, Assumptions and Valuations
Actual results could materially differ from the analytical models we use to assist our decision making in key areas such as underwriting, pricing, capital hedging,management, reserving, investments, reinsurance and catastrophe risks.
We use models to help make decisions related to, among other things, underwriting, pricing, capital allocation, reserving, investments, hedging, reinsurance, and catastrophe risk. Both proprietary
and third party models we use incorporate numerous assumptions and forecasts about the future level and variability of interest rates, capital requirements, loss frequency and severity, currency exchange rates, policyholder behavior, equity markets and inflation, among others. The models are subject to the inherent limitations of any statistical analysis as the historical internal and industry data and assumptions used in the models may not be indicative of what will happen in the future. Consequently, actual results may differ materially from our modeled results. The profitability and financial condition of the Company substantially depends on the extent to which our actual experience is consistent with assumptions we use in our models
and ultimate model outputs. If, based upon these models or other factors, we misprice our products or our estimates of the risks we are exposed to prove to be materially inaccurate, our business, financial condition, results of operations or liquidity may be adversely affected.
The valuation of our securities and investments and the determination of allowances and impairmentscredit losses are highly subjective and based on methodologies, estimations and assumptions that are subject to differing interpretations and market conditions.
Estimated fair values of the Company’s investments are based on available market information and judgments about financial instruments, including estimates of the timing and amounts of expected future cash flows and the credit standing of the issuer or counterparty. During periods of market disruption, it may be difficult to value certain of our securities if trading becomes less frequent and/or market data becomes less observable. There may be certain asset classes that were in active markets with significant observable data that become illiquid due to the financial environment. In addition, there may be certain securities whose fair value is based on one or more unobservable inputs, even during normal market conditions. As a result, the determination of the fair values of these securities may include inputs and assumptions that require more estimation and management judgment and the use of complex valuation methodologies. These fair values may differ materially from the value at which the investments may be ultimately sold. Further, rapidly changing or unprecedented credit and equity market conditions could materially impact the valuation of securities and the period-to-period changes in value could vary significantly. Decreases in value could have a material adverse effect on our business, results of operations, financial condition and liquidity.
Similarly, management’s decision on whether to record an other-than-temporary impairment or write downallowance for credit losses is subject to significant judgments and assumptions regarding changes in general economic conditions, the issuer's financial condition or future recovery prospects, estimated future cash flows, the effects of changes in interest rates or credit spreads, the expected recovery period and the accuracy of third party information used in internal assessments. As a result, management’s evaluations and assessments are highly judgmental and its projections of future cash flows over the life of certain securities may ultimately prove incorrect as facts and circumstances change.
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Part I - Item 1A. Risk Factors
If our businesses do not perform well, we may be required to establish a valuation allowance against the deferred income tax asset or to recognize an impairment of our goodwill.
Our income tax expense includes deferred income taxes arising from temporary differences between the financial reporting and tax bases of assets and liabilities and carry-forwards for foreign tax credits, capital losses and net operating losses. Deferred tax assets are assessed periodically by management to determine if it is more likely than not that the deferred income tax assets will be realized. Factors in management's determination include the performance of the business, including the ability to generate, from a variety of sources and tax planning strategies, sufficient


Part I - Item 1A. Risk Factors

future taxable income and capital gains before net operating loss and capital loss carry-forwards expire. If based on available information, it is more likely than not that we are unable to recognize a full tax benefit on deferred tax assets, then a valuation allowance will be established with a corresponding charge to net income (loss). Charges to increase our valuation allowance could have a material adverse effect on our results of operations and financial condition.
Goodwill represents the excess of the amounts we paid to acquire subsidiaries and other businesses over the fair value of their net assets at the date of acquisition. We test goodwill at least annually for impairment. Impairment testing is performed based upon estimates of the fair value of the “reporting unit” to which the goodwill relates. The reporting unit is the operating segment or a business one level below an operating segment if discrete financial information is prepared and regularly reviewed by management at that level. The fair value of the reporting unit could decrease if new business, customer retention, profitability or other drivers of performance differ from expectations. If it is determined that the goodwill has been impaired, the Company must write down the goodwill by the amount of the impairment, with a corresponding charge to net income (loss). These write downs could have a material adverse effect on our results of operations or financial condition.
Strategic and Operational Risks
Our businesses may suffer and we may incur substantial costs if we are unable to access our systems and safeguard the security of our data in the event of a disaster, cyber breach or other information security incident.
We use technology to process, store, retrieve, evaluate and utilize customer and company data and information. Our information technology and telecommunications systems, in turn, interface with and rely upon third-party systems. We and our third party vendors must be able to access our systems to provide insurance quotes, process premium payments, make changes to existing policies, file and pay claims, administer mutual funds, provide customer support, manage our investment portfolios, and hedge programs, report on financial results and perform other necessary business functions.
Systems failures or outages could compromise our ability to perform these business functions in a timely manner, which could harm our ability to conduct business and hurt our relationships with our business partners and customers. In the event of a disaster such as a natural catastrophe, a pandemic, civil unrest, an industrial accident, a cyber-attack, a blackout, a terrorist attack (including conventional, nuclear, biological, chemical or radiological) or war, systems upon which we rely may be inaccessible to our employees, customers or business partners for an extended period of time. Even if our employees and business partners are able to report to work, they may be unable to perform their duties for an extended period of time if our data or systems used to conduct our business are disabled or destroyed.
Our systems have been, and will likely continue to be, subject to viruses or other malicious codes, unauthorized access, cyber-
attackscyber-attacks (such as ransomware and denial of service), cyber frauds or other computer related penetrations. The frequency and sophistication of such threats continue to increase as well.
While, to date, The Hartford is not aware of having experienced a material breach of our cyber security systems, administrative, internal accounting and technical controls as well as other preventive actions may be insufficient to prevent physical and electronic break-ins, denial of service, cyber-attacks, business email compromises, ransomware or other security breaches to our systems or those of third parties with whom we do business. Such an event could compromise our confidential information as well as that of our clients and third parties, impede or interrupt our business operations and result in other negative consequences, including remediation costs, loss of revenue, additional regulatory scrutiny and litigation and reputational damage. In addition, we routinely transmit to third parties personal, confidential and proprietary information, which may be related to employees and customers, by email and other electronic means, along with receiving and storing such information on our systems. Although we attempt to protect privileged and confidential information, we may be unable to secure the information in all events, especially with clients, vendors, service providers, counterparties and other third parties who may not have appropriate controls to protect confidential information.
Our businesses must comply with regulations to control the privacy of customer, employee and third party data, and state, federal and federalinternational regulations regarding data privacy, including the European Union General Data Protection Regulation and California Consumer Privacy Act, are becoming increasingly more onerous. A misuse or mishandling of confidential or proprietary information could result in legal liability, regulatory action and reputational harm.
Third parties, including third party administrators and cloud-based systems, are also subject to cyber-breachescyber-attacks and breaches of confidential information, along with the other risks outlined above, any one of which may result in our incurring substantial costs and other negative consequences, including a material adverse effect on our business, reputation, financial condition, results of operations and liquidity. While we maintain cyber liability insurance that provides both third party liability and first party insurance coverages, our insurance may not be sufficient to protect against all loss.
Performance problems due to outsourcing and other third-party relationships may compromise our ability to conduct business.
We outsource certain business and administrative functions and rely on third-party vendors to perform certain functions or provide certain services on our behalf and have a significant number of information technology and business processes outsourced with a single vendor. If we are unable to reach agreement in the negotiation of contracts or renewals with certain third-party providers, or if such third-party providers experience disruptions in their processes or with relied upon vendors, or if they do not perform as anticipated, we may be unable to meet our obligations to customers and claimants, incur higher costs and lose business which may have a material adverse effect on our business and results of operations. For other risks associated with our outsourcing of certain functions, see the immediately preceding risk factor.Risk Factor, “Our businesses may suffer and we may incur substantial costs if we are unable to access our systems and safeguard the security of our data in the event of a disaster, cyber breach or other information security incident.”

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Part I - Item 1A. Risk Factors

Our ability to execute on capital management plans, expense reduction initiatives and other actions which may include acquisitions, divestitures or restructurings, is subject to material challenges, uncertainties and risks.
The ability to execute on capital management plans is subject to material challenges, uncertainties and risks. From time to time, our capital management plans may include the repurchase of common stock, the paydown of outstanding debt or both. We may not achieve all of the benefits we expect to derive from these plans. While we currently do not haveFor an equity repurchase plan approved for 2018, anyby the Board, such capital management plan would be subject to execution risks, including, among others, risks related to market fluctuations, investor interest and potential legal constraints that could delay execution at an otherwise optimal time. There can be no assurance that we will fully execute any such plan. In addition, we may not be successful in keeping our ongoing businesses cost efficient. In particular, the Company may not be able to achieve all the expense synergies it expects to get as a result of acquiring Aetna's U.S. group life and disability business which could adversely affect the profitability of the Group Benefits segment. We may take future actions, including acquisitions, divestitures or restructurings that may involve additional uncertainties and risks that negatively impact our business, financial condition, results of operations and liquidity.
Acquisitions and divestitures may not produce the anticipated benefits and may result in unintended consequences, which could have a material adverse impact on our financial condition and results of operations.
We may not be able to successfully integrate acquired businesses or achieve the expected synergies as a result of such acquisitions or divestitures. The process of integrating an acquired company or business can be complex and costly and may create unforeseen operating difficulties including ineffective integration of underwriting, risk management, claims handling, finance, information technology and actuarial practices. Difficulties integrating an acquired business may also result in the acquired business performing differently than we expected including through the loss of customers or in our failure to realize anticipated increased premium growth or expense-related efficiencies. We could be adversely affected by the acquisition due to unanticipated performance issues and additional expense, unforeseen liabilities, transaction-related charges, downgrades by third-party rating agencies, diversion of management time and resources to integration challenges, loss of key employees, regulatory requirements, exposure to tax liabilities, amortization of expenses related to intangibles and charges for impairment of long-term assets or goodwill. In addition, we may be adversely impacted by uncertainties related to reserve estimates of the acquired company and its design and operation of internal controls over financial reporting. We may be unable to distribute as much capital to the holding company as planned due to regulatory restrictions or other reasons that may adversely affect our liquidity.
In addition, in the case of business or asset dispositions, we may have continued financial exposure to the divested businesses through reinsurance, indemnification or other financial arrangements following the transaction. The expected benefits of acquired or divested businesses may not be realized and involve additional uncertainties and risks that may negatively impact our business, financial condition, results of operations and liquidity.
Difficulty in attracting and retaining talented and qualified personnel may adversely affect the execution of our business strategies.
Our ability to attract, develop and retain talented employees, managers and executives is critical to our success. There is significant competition within and outside the insurance and financial services industry for qualified employees, particularly for individuals with highly specialized knowledge in areas such as underwriting, actuarial, data and analytics, technology and digital commerce and investment management. Our continued ability to compete effectively in our businesses and to expand into new business areas depends on our ability to attract new employees and to develop, retain and motivate our existing employees. The loss of key employees, including executives, managers and employees with strong technological, analytical and other specialized skills, may adversely impact the execution of our business objectives or result in loss of important institutional knowledge. Our inability to attract and retain key personnel could have a material adverse effect on our financial condition and results of operations.
We may not be able to protect our intellectual property and may be subject to infringement claims.
We rely on a combination of contractual rights and copyright, trademark, patent and trade secret laws to establish and protect our intellectual property. Although we use a broad range of measures to protect our intellectual property rights, third parties may infringe or misappropriate our intellectual property. We may have to litigate to enforce and protect our intellectual property and to determine its scope, validity or enforceability, which could divert significant resources and may not prove successful. Litigation to enforce our intellectual property rights may not be successful and cost a significant amount of money. The inability to secure or enforce the protection of our intellectual property assets could harm our reputation and have a material adverse effect on our business and our ability to compete. We also may be subject to costly litigation in the event that another party alleges our operations or activities infringe upon their intellectual property rights, including patent rights, or violate license usage rights. Any such intellectual property claims and any resulting litigation could result in significant expense and liability for damages, and in some circumstances we could be enjoined from providing certain products or services to our customers, or utilizing and benefiting from certain patent, copyrights, trademarks, trade secrets or licenses, or alternatively could be required to enter into costly licensing arrangements with third parties, all of which could have a material adverse effect on our business, results of operations and financial condition.
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Part I - Item 1A. Risk Factors
Regulatory and Legal Risks
Regulatory and legislative developments could have a material adverse impact on our business, financial condition, results of operations and liquidity.
In the U.S., regulatory initiatives and legislative developments may significantly affect our operations and prospects in ways that we cannot predict.
For example, the impact of the elimination of the individual mandate of the Affordable Care Act and potential modification of the Dodd-Frank Act could have unanticipated consequences for the Company and its businesses. With respect to the impact of the elimination of the individual mandate of the Affordable Care Act, see Part II, Item 7, MD&A - Capital Resources and Liquidity - Contingencies - Regulatory and Legal Developments.
The Dodd-Frank Act was enacted on July 21, 2010, mandating changes to the regulation of the financial services industry that could adversely affect our financial condition and results of operations. The Dodd-Frank Act requires central clearing of certain derivatives transactions and greater margin requirements for those transactions, which increases the costs of hedging. In addition, the proprietary trading and market making limitation of the Volcker Rule could adversely affect the pricing and liquidity of our investment securities and limitations of banking entity involvement in and ownership of certain asset-backed securities transactions could adversely affect the market for insurance-linked securities, including catastrophe bonds. It is unclear whether and to what extent Congress will make changes to the Dodd-Frank Act, and how those changes might impact the Company, its business, financial conditions, results of operations and liquidity.
We are subject to extensive laws and regulations that are complex, subject to change and often conflictingconflict in their approach or intended outcomes. Compliance with these laws and regulations can increase cost, affect our strategy, and constrain our ability to adequately price our products.
In the U.S., regulatory initiatives and legislative developments may significantly affect our operations and prospects in ways that we cannot predict. For example, further reforms to the Affordable Care Act, and potential modifications of the Dodd-Frank Act, including expansion of the role of the Federal Insurance Office ("FIO") or repeal of the McCarran-Ferguson Act, could have unanticipated consequences for the Company and its businesses. It is unclear whether and to what extent Congress will continue to pursue these types of reforms, and how those changes might impact the Company, its business, financial conditions, results of operations and liquidity.
Our U.S. insurance subsidiaries are regulated by the insurance departments of the states in which they are domiciled, licensed or authorized to conduct business. State regulations generally seek to protect the interests of policyholders rather than an insurer or the insurer’s shareholdersstockholders and other investors. U.S. state laws grant insurance regulatory authorities broad administrative powers with respect to, among other things, licensing and authorizing lines of business, approving policy forms and premium rates, setting statutory capital and reserve requirements, limiting the types and amounts of certain investments and restricting underwriting practices. State insurance departments also set constraints on domestic insurer transactions with affiliates and dividends and, in many cases, must approve affiliate transactions and extraordinary dividends as well as strategic transactions such as acquisitions and divestitures.
Our international insurance subsidiaries are subject to the laws and regulations of the relevant jurisdictions in which they operate, including the requirements of the Prudential Regulation Authority and the Financial Conduct Authority in the U.K and the Insurance Authority in Hong Kong. Our Lloyd’s Syndicate is also subject to management and supervision by the Council of Lloyd’s, which has wide discretionary powers to regulate members’ underwriting at Lloyd’s, as well as regulations imposed by overseas regulators where the Lloyd’s Syndicate conducts business.
There is continued uncertainty as to whether and how the U.K. might continue to access the E.U. Single Market now that the U.K. has left the E.U. following the conclusion of the Trade and Cooperation Agreement on December 30, 2020. There is the prospect of "equivalence" decisions to provide the U.K. with access, but these would be designed to cover a limited range of financial services activity and not offer permanent market access.
In addition, future regulatory initiatives could be adopted at the federal, or state and international level that could impact the profitability of our businesses. For example, the NAIC and state insurance regulators


Part I - Item 1A. Risk Factors

are continually reexamining existing laws and regulations, specifically focusing on modifications to U.S. statutory accounting principles, interpretations of existing laws and the development of new laws and regulations. The NAIC continues to enhance the U.S. system of insurance solvency regulation, with a particular focus on group supervision, risk-based capital, accounting and financial reporting, enterprise risk management and reinsurance.reinsurance which could, among other things, affect statutory measures of capital sufficiency, including risk-based capital ratios.
In response to climate change, regulators at the federal, state and international level could impose new regulations requiring disclosure of underwriting or investment in certain industry sectors or could take other actions such as implementing a temporary moratorium on cancellation of policies within catastrophe prone areas. Specifically, the U.S. Securities and Exchange Commission (“SEC”) is considering new rules to require climate-related risk disclosures in public filings and the FIO continues to analyze the potential for climate change to affect insurance and reinsurance coverage, which could result in increased data collection and reporting. Regulators may also impose new requirements affecting our operations such as enforcing compliance with reductions in greenhouse gas emissions (GHGe) and increasing the targeted reductions in the future.
In addition, changes in laws or regulations, particularly relating to privacy and data security and potential limitations on predictive models, such as use of certain underwriting rating variables, may materially impede our ability to execute on business strategies and/or our ability to be competitive. Any proposed or future legislation or NAIC initiatives, if adopted, may be more restrictive on our ability to conduct business than current regulatory requirements or may result in higher costs or increased statutory capital and reserve requirements. In addition, the Federal Reserve Board and the International Association of Insurance Supervisors ("IAIS") each have initiatives underwaycontinue to developadvance the development of insurance group capital standards. As of January 1, 2020, the IAIS Insurance Capital Standard entered a five-year monitoring period at the end of which insurance firms are required to be in compliance with such standards. While the Company would not currently be subject to either of these capital standard regimes, it is possible that, in the future, standards similar to what is being contemplated by the Federal Reserve Board or the IAIS could apply to the Company. TheWorking through the NAIC, is in the process of developingU.S. state insurance regulators have developed a U.S. group capital calculation that will employfor use in solvency-monitoring activities. The calculation is intended to provide additional analytical information to the lead state for use in assessing group risks and capital adequacy to complement the current holding company analysis in the U.S. The next step is for the revised NAIC Model Act and Regulation to go to the states for adoption. The Covered Agreement between the U.S. and European Union, as well as the Covered Agreement between the U.S. and the U.K., provide a methodology based on aggregated risk-based capital.60-month period (expiring September 22, 2022) for the U.S. to implement a "worldwide group capital calculation" for U.S. groups. If this deadline is not met, European Union member states and the U.K. each could potentially subject U.S. groups doing business in the EU and the U.K. to their own group supervision requirements, possibly including imposition of Solvency II's group capital standard.
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Part I - Item 1A. Risk Factors
Further, a particular regulator or enforcement authority may interpret a legal, accounting, or reserving issue differently than we have, exposing us to different or additional regulatory risks. The application of these regulations and guidelines by insurers involves interpretations and judgments that may be challenged by state insurance departments.departments and other regulators. The result of those potential challenges could require us to increase levels of statutoryregulatory capital and reserves or incur higher operating and/or tax costs.
In addition, our asset management businesses are also subject to extensive regulation in the various jurisdictions where they operate..operate. These laws and regulations are primarily intended to protect investors in the securities markets or investment advisory clients and generally grant supervisory authorities broad administrative powers. Compliance with these laws and regulations is costly, time consuming and personnel intensive, and may have an adverse effect on our business, financial condition, results of operations and liquidity.
Our insurance business is sensitive to significant changes in the legal environment that could adversely affect The Hartford’s results of operations or financial condition or harm its businesses.
Like any major P&C insurance company, litigation is a routine part of The Hartford’s business - both in defending and indemnifying our insureds and in litigating insurance coverage disputes. The Hartford accounts for such activity by establishing unpaid loss and loss adjustment expense reserves. Significant changes in the legal environment could cause our ultimate liabilities to change from our current expectations. Such changes could be judicial in nature, like trends in the size of jury awards, developments in the law relating to tort liability or the liability of insurers, and rulings concerning the scope of insurance coverage or the amount or types of damages covered by insurance. Legislative developments, likeIn addition, changes in federal or state laws and regulations relating to the liability of insurers or policyholders, including state laws expanding “bad faith” liability and state “reviver” statutes, extending statutes of limitations for certain sexual molestation and sexual abuse claims, could result in changes in business practices, additional litigation, or insurers, could have a similar effect.result in unexpected losses, including increased frequency and severity of claims. It is impossible to forecast such changes reliably, much less to predict how they might affect our loss reserves or how those changes might adversely affect our ability to price our insurance products appropriately. Thus, significant judicial or legislative
developments could adversely affect The Hartford’s business, financial condition, results of operations and liquidity.
Changes in federal, state or stateforeign tax laws could adversely affect our business, financial condition, results of operations and liquidity.
Changes in federal, state or stateforeign tax laws and tax rates or regulations could have a material adverse effect on our profitability and financial condition. For example,condition by increasing the recent reduction inCompany's overall tax rates due to the Tax Cuts and Jobs Act reduced our deferredcompliance burdens. The Company’s federal and state tax assets resulting in a charge against earnings. A reduction in tax rates or change in laws could adversely affect the Company’s ability to realize the benefits of its net operating loss carryovers and alternative minimum tax credits.
In addition, the Company’s tax return reflectsreturns reflect certain items such as tax-exempt bond interest, tax credits, and insurance reserve deductions. There is an increasing risk that, in the context of deficit reduction or overall tax reform in
the U.S., federal and/or state tax legislation could modify or eliminate these items, impacting the Company, its investments, investment strategies, and/or its policyholders. In the context of deficit reduction or overall tax reform, federal and/or state tax legislation could modify or eliminate provisions of current tax law that are beneficial to the Company, including tax-exempt bond interest, tax credits, and insurance reserve deductions, or could impose new taxes such as on goods or services purchased overseas.
On December 22, 2017, the U.S. government enacted comprehensive tax legislation commonly referred to as the "Tax Cuts and Jobs Act" ("Tax Reform"). Tax Reform reduced the U.S. federal corporate income tax rate from 35% to 21%. It also eliminated the corporate alternative minimum tax (AMT) and changed how existing AMT credits can be realized. Certain provisions in the law are intended to increase insurance companies' taxable earnings. The new method for discounting property and casualty loss reserves for tax purposes decreases the amount of incurred losses that are currently deductible, delaying the timing of when incurred losses may be deducted. The effect of the difference on the December 31, 2017 tax basis reserve between discounting under the existing method and the new method will be included in taxable income ratably over the next 8 years. In addition, new limitations on the deductibility of certain executive compensation and limitations on net operating losses (NOLs) generated after December 31, 2017 will also increase the taxable income base. The exact impacts of many of the provisions will not be fully known until Treasury and the IRS provide clarification by issuing rules, regulations and advice. Furthermore, Congress may enact a technical corrections bill or other legislation that could affect how provisions of the Act apply to The Hartford. In response to the recent changes in the federal tax law, we could see states enact changes to their tax laws which, in turn, could affect the Company negatively.  Among other risks, there is risk that these additional clarifications could increase the taxes on the Company, further increase administrative costs, make the sale of our products more costly and/or make our products less competitive.  
While the Company expects a benefit to earnings from lower corporate federal income tax rates in 2018, there is uncertainty about how insurance carriers will adjust their product pricing, if at all, going forward. If the Company reduces its pricing in response to competition or to state regulatory action, product price


Part I - Item 1A. Risk Factors

reductions could serve to reduce, or even eliminate, the benefit of lower Corporate federal tax rates in periods after 2018.
Regulatory requirements could delay, deter or prevent a takeover attempt that shareholdersstockholders might consider in their best interests.
Before a person can acquire control of a U.S. insurance company, prior written approval must be obtained from the insurance commissioner of the state where the domestic insurer is domiciled. Prior to granting approval of an application to acquire control of a domestic insurer, the state insurance commissioner will consider such factors as the financial strength of the applicant, the acquirer's plans for the future operations of the domestic insurer, and any such additional information as the insurance commissioner may deem necessary or appropriate for the protection of policyholders or in the public interest. Generally, state statutes provide that control over a domestic insurer is presumed to exist if any person, directly or indirectly, owns, controls, holds with the power to vote, or holds proxies representing 10 percent or more of the voting securities of the domestic insurer or its parent company. Because a person acquiring 10 percent or more of our common stock would indirectly control the same percentage of the stock of our U.S. insurance subsidiaries, the insurance change of control laws of various U.S. jurisdictions would likely apply to such a transaction. Other laws or required approvals pertaining to one or more of our existing subsidiaries, or a future subsidiary, may contain similar or additional restrictions on the acquisition of control of the Company. These laws and similar rules applying to subsidiaries domiciled outside of the United States may discourage potential acquisition proposals and may delay, deter, or prevent a change of control, including transactions that our Board of Directors and some or all of our shareholdersstockholders might consider to be desirable.
Changes in accounting principles and financial reporting requirements could adversely affect our results of operations or financial condition.
As an SEC registrant, we are currently required to prepare our financial statements in accordance with U.S. GAAP, as promulgated by the Financial Accounting Standards Board ("FASB"). Accordingly, we are required to adopt new guidance or interpretations which may have a material effect on our results of operations and financial condition that is either unexpected or has a greater impact than expected. For a description of changes in accounting standards that are currently pending and, if known, our estimates of their expected impact, see Note 1 - Basis of the consolidated financial statements.
Risks RelatingPresentation and Significant Accounting Policies of Notes to the Pending Sale of Our Life and Annuity Business
The closing of the sale of our life and annuity run-off business is subject to risks and uncertainties.
On December 4, 2017, the Company announced the sale of its life and annuity run-off business to Hopmeadow Acquisition, Inc.
(“Buyer”) whereby a subsidiary of the Company will sell all of the issued and outstanding equity of Hartford Life, Inc. (“HLI”) to Buyer. The sale is expected to close by June 30, 2018.
The closing of the sale is subject to regulatory approval and other closing conditions, many of which are beyond the Company’s control. The Company cannot predict with certainty whether all of the required closing conditions will be satisfied or waived or if other uncertainties may arise. In addition, regulators could impose additional requirements or obligations as conditions for their approvals, which may beburdensome. As a result, the sale may not be completed or may be delayed and the Company may lose some or all of the intended benefits of the sale.
The assets and liabilities of the life and annuity run-off business, consisting primarily of the operations of Hartford Life Insurance Company and Hartford Life and Annuity Insurance Company (formerly known as Talcott Resolution), have been accounted for as held for sale as of December 31, 2017, with the operating results of that business included in discontinued operations for all periods presented. Under the terms of the purchase and sale agreement, apart from interest expense on HLI debt and certain tax benefits retained by the Company, results from the discontinued operations inure to the Buyer. Accordingly, any earnings or losses of the life and annuity run-off business up until closing will not change the Company's results.
Should the transaction not close, the Company would retain and continue to bear the risks inherent in this businesses and, thus, its operating results and financial condition may be adversely affected by those risks.

The investment portfolio and insurance liabilities of the Company's life and annuity business included in discontinued operations are sensitive to changes in economic, political and global capital market conditions, such as the effect of a weak economy and changes in credit spreads, equity prices, interest rates and inflation.
In addition to credit exposure in the life and annuity business investment portfolio, the statutory surplus of the life and annuity business is also affected by widening credit spreads as a result of the accounting for the assets and liabilities on fixed market value adjusted (“MVA”) annuities. Statutory separate account assets supporting the fixed MVA annuities are recorded at fair value. In determining the statutory reserve for the fixed MVA annuity payments owed to contract-holders, current crediting rates are used. In many capital market scenarios, current crediting rates are highly correlated with market rates implicit in the fair value of statutory separate account assets. As a result, the change in the statutory reserve from period to period will likely substantially offset the change in the fair value of the statutory separate account assets. However, in periods of volatile credit markets, actual credit spreads on investment assets may increase sharply for certain sub-sectors of the overall credit market, resulting in statutory separate account asset market value losses. As actual credit spreads are not fully reflected in current crediting rates, the calculation of statutory reserves may not substantially offset the change in fair value of the statutory separate account assets, resulting in reductions in statutory surplus. This may result in the need to devote significant additional capital to support the fixed MVA product.Consolidated Financial Statements.

35


Part I - Item 1A. Risk Factors2. Properties

Item 2.
A decline in equity markets may result in lower earnings from the life and annuity business where fee income is earned based upon the fair value of the assets under management. In addition, certain annuity products have guaranteed minimum death benefits ("GMDB") or guaranteed minimum withdrawal benefits ("GMWB") that increase when equity markets decline requiring more statutory capital to be held. While hedging programs are used to reduce the net economic sensitivity of our potential obligations from guaranteed benefits due to market fluctuations, rising equity markets and/or rising interest rates may nevertheless result in statutory or GAAP losses because of accounting asymmetries between hedging targets and statutory and GAAP accounting principles for the guaranteed benefits.
A low interest rate environment puts pressure on net investment income and could result in lower margins and lower estimated gross profits on certain annuity products included in discontinued operations.
A rise in interest rates, in the absence of other countervailing changes, would reduce the market value of the life and annuity business investment portfolio and, if long-term interest rates were to rise dramatically, certain products within that business might be exposed to disintermediation risk. Disintermediation risk refers to the risk that policyholders may surrender their contracts in a rising interest rate environment, requiring the liquidation of assets in an unrealized loss position.
Some of the in-force variable annuity contracts included in discontinued operations offer guaranteed benefits, including GMDBs and GMWBs. These GMBDs and GMWBs are exposed to interest rate risk and significant equity risk. A decline in equity markets would not only result in lower fee income, but would also increase the Company's exposure to liability for benefit claims. Reinsurance and benefit designs, such as caps, are used to mitigate the exposure associated with GMDB. To minimize the claim exposure and to reduce the volatility of net income associated with the GMWB liability, reinsurance is used in combination with product management actions, such as rider fee increases, investment restrictions and buyout offers, as well as derivative instruments. The contract issuer remains liable for the guaranteed benefits in the event that reinsurers or derivative counterparties are unable or unwilling to pay, which could result in a need for additional capital to support in-force business.
From time to time, the risk management program may be adjusted based on contracts in force, market conditions, or other factors. While these actions may improve the efficiency of our risk management efforts related to these benefits, changes to the risk management program may result in greater statutory and GAAP earnings volatility and, based upon the types of hedging instruments used, can result in potentially material changes to net income (loss) in periods of rising equity market pricing levels, higher interest rates and declines in volatility. The life and annuity run-off business is also subject to the risk that these management actions prove ineffective or that unanticipated policyholder behavior, combined with adverse market events, produces economic losses beyond the scope of the risk management techniques employed, which individually or collectively may have a material adverse effect on the business, financial condition, results of operations and liquidity of the discontinued operations.
The minimum capital that must be held by the life and annuity companies is based on risk-based capital (“RBC”) formulas for life
companies. The RBC formula for life companies establishes capital requirements relating to insurance, business, asset and interest rate risks, including equity, interest rate and expense recovery risks associated with variable annuities and group annuities that contain death benefits or certain withdrawal benefits.
In extreme scenarios of equity market declines and other capital market volatility, the amount of additional statutory reserves that must be held for variable annuity guarantees increases at a greater than linear rate. This reduces the statutory surplus used in calculating RBC ratios. When equity markets increase, surplus levels and RBC ratios would generally be expected to increase. However, as a result of a number of factors and market conditions, including the level of hedging costs and other risk transfer activities, statutory reserve requirements for death and withdrawal benefit guarantees and increases in RBC requirements, surplus and RBC ratios may not increase when equity markets increase. Due to these factors, projecting statutory capital and the related RBC ratios is complex.
The investment portfolio of the life and annuity business included in discontinued operations is also exposed to losses due to nonperformance or defaults by counterparties. For example, if the counterparties to the underlying assets supporting the structured securities we invest in default on their payment obligations, the securities held will incur losses.
While a portion of contracts with GMWB riders are reinsured and the majority of GMDB contracts with net amount at risk are reinsured, the insurers that wrote the contracts remain liable as the direct insurer on all risks reinsured. The inability or unwillingness of any reinsurer to meet its financial obligations, including the impact of any insolvency or rehabilitation proceedings involving a reinsurer, could affect the life and annuity companies’ access to collateral held in trust. This risk may be magnified by a concentration of reinsurance-related credit risk resulting from the sale of the Individual Life and Retirement Products businesses in 2013 though that business is part of the Talcott Resolution operations being sold to the Buyer.
Life and annuity products also contain risks relating to estimates, assumptions and valuations. If assumptions used in estimating future gross profits differ from actual experience, it may accelerate the amortization of deferred acquisition costs ("DAC") and increase reserves for GMDB and GMWB on variable annuities.
Deferred acquisition costs for the variable annuity products included in discontinued operations are amortized over the expected life of the contracts. The remaining deferred but not yet amortized cost is referred to as the DAC asset. These costs are amortized based on the ratio of actual gross profits in the period to the present value of current and future estimated gross profits (“EGPs”). EGP’s are used to determine if a DAC impairment exists. Certain reserves for GMDB and the life contingent portion of GMWB are valued using components of EGPs. The projection of EGPs, or components of EGPs, requires the use of certain assumptions that may not prove accurate, including those related to changes in the separate account fund returns, full or partial surrender rates, mortality, withdrawal benefit utilization, withdrawal rates, annuitization and hedging costs.
In addition, if assumptions about policyholder behavior (e.g., full or partial surrenders, benefit utilization and annuitization) and costs related to mitigating risks, including hedging costs, prove to


Part I - Item 1A. Risk Factors

be inaccurate or if significant or sustained equity market declines occur, there could be a further acceleration of DAC amortization related to variable annuity contracts, and increased reserves for GMDB and life-contingent GMWB.
As noted above, the 2017 tax reform reduced the value of net deferred tax assets, including net deferred tax assets to be transferred to the Buyer. Provisions included in the tax reform legislation further limited the corporate dividends received deduction and there is a risk that Congress could further reduce or eliminate the corporate dividends received deduction altogether.
The 2017 tax reform legislation also changed the formula for calculating life insurance reserves, the effect of which is to reduce the amount of tax deductible life insurance reserves. The 2017 tax reform provided that the amount of that difference be included in income ratably over an eight year period. In addition,
the 2017 tax reform legislation increased the amount of acquisition expenses that are required to be amortized and lengthened the period of time to fifteen years over which these deferred expenses can be amortized. Both provisions were intended to increase a life insurer's taxable income base.
Moreover, many of the life and annuity products included in discontinued operations benefit from one or more forms of tax-favored status under current federal and state income tax regimes. For example, some of the annuity contracts previously sold, allowed policyholders to defer the recognition of taxable income earned within the contract. If, however, the tax treatment of earnings accrued inside an annuity contract changed prospectively, and the tax favored status of existing contracts was grandfathered, holders of existing contracts would be less likely to surrender their annuity contracts.
Item 2. PROPERTIES
As of December 31, 2017,2021, The Hartford owned building space oftotaling approximately 1.8 million square feet which comprisedconsisting principally of 1.77 million square feet for its home office complex in Hartford, Connecticut location and other properties within the greater Hartford, Connecticut area. In addition, aswe lease offices throughout North America, the United Kingdom and other overseas locations to house administrative, claims handling,
sales and other business operations. As of December 31, 2017,2021, The Hartford leased approximately 1.71.3 million square feet throughout the United States ofNorth America, 22 thousand square feet in London and
approximately two 5 thousand square feet in other countries.international branches. All of the properties owned or leased are used by one or more of all five reporting segments, depending on the location. For more information on reporting segments, see Part I, Item 1, Business Reporting Segments. The Company believes its properties and facilities are suitable and adequate for current operations.
Item 3.
Item 3.
LEGAL PROCEEDINGS
LITIGATION
For a discussion regarding The Hartford is involved in claims litigation arising inHartford’s legal proceedings, see the ordinary course of business, both as a liability insurer defending or providing indemnity for third-party claims brought against insuredsinformation contained under “Litigation,” including “COVID-19 Pandemic Business Income Insurance Litigation ” and as an insurer defending coverage claims brought against it. The Hartford accounts for such activity through the establishment of unpaid loss“Run-off Asbestos and loss adjustment expense reserves. Subject to the uncertainties related to The Hartford's asbestos and environmental claims discussedEnvironmental Claims,” in Note 1415 - Commitments and Contingencies of the Notes to Consolidated Financial Statements, management expects that the ultimate liability, if any, with respect to such ordinary-course claims litigation, after consideration of provisions made for potential losses and costs of defense, will not be material to the consolidated financial condition, results of operations or cash flows of The Hartford.
The Hartford is also involved in other kinds of legal actions, some of which assert claims for substantial amounts. In addition to the matters described below, these actions include, among others, putative state and federal class actions seeking certification of a state or national class. Such putative class actions have alleged, for example, underpayment of claims or improper underwriting practices in connection with various kinds of insurance policies, such as personal and commercial automobile, property, disability, and inland marine. The Hartford also is involved in individual actions in which punitive damages are sought, such as claims alleging bad faith in the handling of insurance claims or other allegedly unfair or improper business practices. Like many other insurers, The Hartford also has been joined in actions by asbestos plaintiffs asserting, among other things, that insurers had a duty to protect the public from the dangers of asbestos and thatStatements.
insurers committed unfair trade practices by asserting defenses on behalf of their policyholders in the underlying asbestos cases. Management expects that the ultimate liability, if any, with respect to such lawsuits, after consideration of provisions made for estimated losses, will not be material to the consolidated financial condition of The Hartford. Nonetheless, given the large or indeterminate amounts sought in certain of these actions, and the inherent unpredictability of litigation, the outcome in certain matters could, from time to time, have a material adverse effect on the Company's results of operations or cash flows in particular quarterly or annual periods.
36
In addition to the inherent difficulty of predicting litigation outcomes, the Mutual Funds Litigation identified below purports to seek substantial damages for unsubstantiated conduct spanning a multi-year period based on novel applications of complex legal theories. The alleged damages are not quantified or factually supported in the complaint, and, in any event, the Company's experience shows that demands for damages often bear little relation to a reasonable estimate of potential loss. The application of the legal standard identified by the court for assessing the potentially available damages, as described below, is inherently unpredictable, and no legal precedent has been identified that would aid in determining a reasonable estimate of potential loss. Accordingly, management cannot reasonably estimate the possible loss or range of loss, if any.

Mutual Funds Litigation
In February 2011, a derivative action was brought on behalf of six Hartford retail mutual funds in the United States District CourtPart II - Item 5.Market for the DistrictHartford's Common Equity, Related Stockholder Matters and Issuer Purchases of New Jersey, alleging that Hartford Investment Financial Services, LLC (“HIFSCO”), an indirect subsidiary of the Company, received excessive advisory and distribution fees in violation of its statutory fiduciary duty under Section 36(b) of theEquity Securities




Part I - Item 3. Legal Proceedings


Item 5.
Investment Company Act of 1940. During course of litigation, the claims regarding distribution fees were dismissed without prejudice, the lineup funds as plaintiffs changed several times, and the plaintiffs added as a defendant Hartford Funds Management Company (“HFMC”), an indirect subsidiary of the Company that assumed the role of advisor to the funds as of January 2013. In June 2015, HFMC and HIFSCO moved for summary judgment, and plaintiffs cross-moved for partial summary judgment with respect to one fund. In March 2016, the court denied the plaintiff's motion, and granted summary judgment for HIFSCO and HFMC with respect to one fund, leaving six funds and plaintiffs: The Hartford Balanced Fund, The Hartford Capital Appreciation Fund, The Hartford Floating Rate Fund, The
Hartford Growth Opportunities Fund, The Hartford Healthcare Fund and The Hartford Inflation Plus Fund. The court further ruled that the appropriate measure of damages on the surviving claims would be the difference, if any, between the actual advisory fees paid through trial and the fees permitted under the applicable legal standard. A bench trial on the issue of liability was held in November 2016. In February 2017, the court granted judgment for HIFSCO and HFMC as to all claims. Plaintiffs have appealed to the United States Court of Appeals for the Third Circuit.

Item 5. MARKET FOR THE HARTFORD’SHARTFORD'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES
The Hartford’s common stock is traded on the New York Stock Exchange (“NYSE”) under the trading symbol “HIG”.
High and Low Closing Prices and Quarterly Dividends Declared per Share for the Common Stock of The Hartford
 
1st Qtr.
2nd Qtr.
3rd Qtr.
4th Qtr.
2017    
Common Stock Price    
High$49.87
$52.75
$56.81
$57.65
Low$47.05
$47.26
$51.64
$54.06
Dividends Declared$0.23
$0.23
$0.23
$0.25
2016    
Common Stock Price    
High$46.31
$46.80
$44.77
$48.58
Low$37.63
$40.98
$39.85
$42.50
Dividends Declared$0.21
$0.21
$0.21
$0.23
On February 22, 2018, The Hartford’s Board of Directors declared a quarterly dividend of $0.25 per common share payable on April 2, 2018 to common shareholders of record as of March 5, 2018. As of February 21, 2018,17, 2022, the Company had approximately 11,6419,679 registered holders of record of the Company's common stock. A substantially greater number of holders of our common stock are “street name” holders or beneficial holders, whose shares
are held of record by banks, brokers and other financial institutions.
The closing price of The Hartford’sHartford's cash dividends paid on common stock on the NYSE on February 21, 2018 was $53.95.
On June 12, 2017, the Company’s Chief Executive Officer certified to the NYSE that he is not awareand expected payment of any violation by the Company of NYSE corporate governance listing standards, as required by Section 303A.12(a) of the NYSE’s Listed Company Manual.
Therefuture cash dividends are also various legal and regulatory limitations governing the extent to which The Hartford’s insurance subsidiaries may
extend credit, pay dividends or otherwise provide funds to The Hartford Financial Services Group, Inc. as discussed in the Summary of Capital Resources and Liquidity and Liquidity Requirements and Sources of Capital section- Dividends sections of Part II, Item 7, MD&A — Capital Resources and Liquidity.
For information related to securities authorized for issuance under equity compensation plans, see Part III, Item 12, Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.
Repurchases of common stock by the Company during the quarter ended December 31, 2021 are set forth below. During the period Octoberfrom January 1, 20172022 through October 13, 2017,February 17, 2022, the Company repurchased 0.9 million common shares at an average price of $55.70 per share. All 0.93.8 million shares were purchased as partfor $274.
Repurchases of Common Stock by the Issuer for the Three Months Ended December 31, 2021
Period
Total Number
of Shares
Purchased
Average Price
Paid Per
Share
Total Number of Shares Purchased as Part of Publicly Announced Plans or ProgramsApproximate Dollar Value
of Shares that May Yet Be
Purchased Under
the Plans or Programs [1]
   (in millions)
October 1, 2021 - October 31, 20211,618,168 $72.42 1,618,168 $1,681 
November 1, 2021 - November 30, 20213,165,842 $71.02 3,165,842 $1,456 
December 1, 2021 - December 31, 20212,328,073 $67.86 2,328,073 $1,298 
Total7,112,083 $70.31 7,112,083 
[1]On December 17, 2020, the Board of publicly announced plans or programs.
Effective October 13, 2017, the Company suspended 2017 equity repurchases. The Company does not currently expect to authorize anDirectors authorized a new equity repurchase plan in 2018.


Part II - Item 5. Marketfor $1.5 billion for the Hartford's Common Equity, Related Stockholder Mattersperiod commencing January 1, 2021 through December 31, 2022. The Board of Directors increased this authorization by $1 billion on April 22, 2021 and Issuer Purchasesby $500 on October 28, 2021, bringing the aggregate repurchase authorization to $3.0 billion through December 31, 2022. The timing of Equity Securitiesany repurchases of shares under the remaining equity repurchase authorization is dependent upon several factors, including the market price of the Company's securities, the Company's capital position, consideration of the effect of any repurchases on the Company's financial strength or credit ratings, the Company's blackout periods, and other considerations.


|TOTAL RETURN TO STOCKHOLDERS
Total Return to Shareholders
The following tables present The Hartford’s annual return percentage and five-year total return on its common stock including reinvestment of dividends in comparison to the S&P
500 and the S&P Insurance Composite Index.
Annual Return PercentageAnnual Return PercentageAnnual Return Percentage
For the years endedFor the years ended
Company/Index20132014201520162017Company/Index20172018201920202021
The Hartford Financial Services Group, Inc.64.12%17.13%6.12%11.76%20.26%The Hartford Financial Services Group, Inc.20.25 %(19.24 %)39.71 %(16.98 %)44.27 %
S&P 500 Index32.39%13.69%1.38%11.96%21.83%S&P 500 Index21.83 %(4.38 %)31.49 %18.40 %28.71 %
S&P Insurance Composite Index46.71%8.29%2.33%17.58%16.19%S&P Insurance Composite Index16.19 %(11.21 %)29.38 %(0.44 %)32.12 %
37

Cumulative Five-Year Total Return
 Base 
 PeriodFor the years ended
Company/Index201220132014201520162017
The Hartford Financial Services Group, Inc.$100
164.12
192.24
204.00
227.99
274.18
S&P 500 Index$100
132.39
150.51
152.59
170.84
208.14
S&P Insurance Composite Index$100
146.71
158.86
162.56
191.15
222.09



Part II - Item 6. Selected Financial Data5.Market for the Hartford's Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities



Item 6. SELECTED FINANCIAL DATA
Cumulative Five-Year Total Return
Base
PeriodFor the years ended
Company/Index201620172018201920202021
The Hartford Financial Services Group, Inc.$100 $120.25 $97.11 $135.68 $112.64 $162.51 
S&P 500 Index$100 $121.83 $116.49 $153.18 $181.36 $233.43 
S&P Insurance Composite Index$100 $116.19 $103.17 $133.48 $132.89 $175.57 

hig-20211231_g15.jpg
The following table sets forth the Company's selected consolidated financial data at the dates and for the periods indicated below. The selected financial data should be read in conjunction with Management’s Discussion and Analysis of
Financial Condition and Results of Operations ("MD&A") presented in Item 7 and the Company's Consolidated Financial Statements and the related Notes beginning on page F-1.38
in millions, except per share data20172016201520142013
Income Statement Data     
Total revenues$16,974
$16,107
$15,997
$15,713
$15,966
Income from continuing operations before income taxes$723
$447
$1,478
$1,232
$987
(Loss) Income from continuing operations, net of tax$(262)$613
$1,189
$925
$759
(Loss) Income from discontinued operations, net of tax$(2,869)$283
$493
$(127)$(583)
Net (loss) income$(3,131)$896
$1,682
$798
$176
Balance Sheet Data     
Total assets$225,260
$224,576
$229,616
$245,566
$278,339
Short-term debt$320
$416
$275
$456
$438
Total debt (including capital lease obligations)$4,998
$4,910
$5,216
$5,966
$6,401
Total stockholders’ equity$13,494
$16,903
$18,024
$19,130
$19,217
Net (loss) income per common share     
Basic$(8.61)$2.31
$4.05
$1.81
$0.37
Diluted$(8.61)$2.27
$3.96
$1.73
$0.36
Cash dividends declared per common share$0.94
$0.86
$0.78
$0.66
$0.50




Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Item 7.
Item 7.
MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
(Dollar amounts in millions, except for per share data, unless otherwise stated)
The Hartford provides projections and other forward-looking information in the following discussions, which contain many forward-looking statements, particularly relating to the Company’s future financial performance. These forward-looking statements are estimates based on information currently available to the Company, are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and are subject to the cautionary statements set forth on pages 4 and 5 of this Form 10-K. Actual results are likely to differ, and in the past have differed, materially from those forecast by the Company, depending on the outcome of various factors, including, but not limited to, those set forth in the following discussion and in Part I, Item 1A, Risk Factors, and those identified from time to time in our other filings with the Securities and Exchange Commission. The Hartford undertakes no obligation to publicly update any forward-looking statements, whether as a result of new information, future developments or otherwise.
On December 3, 2017, Hartford Holdings, Inc., a wholly owned subsidiary of29, 2021, the Company entered into a definitive agreement to sellcompleted the sale of all of the issued and outstanding equity of Hartford Life, Inc. (“HLI”)Navigators Holdings (Europe) N.V., a Belgium holding company, and its lifesubsidiaries, Bracht, Deckers & Mackelbert N.V. (“BDM”) and annuity operating subsidiaries. Assurances Contintales Contintale Verzekeringen N.V. (“ASCO”), (collectively referred to as "Continental Europe Operations").
For discussion of this transaction,reclassifications, acquisitions, and dispositions, see Note 201 - Basis of Presentation and Significant Accounting Policies, Note 2 - Business DispositionsAcquisitions and Discontinued OperationsNote 22 - Business Dispositions of Notes to Consolidated Financial Statements.
On November 1, 2017, Hartford Life and Accident Insurance Company ("HLA"), a wholly owned subsidiary of the Company, completed the acquisition of Aetna's U.S. group life and disability business through a reinsurance transaction. Aetna's U.S. group life and disability revenue and earnings since the acquisition date are included in the operating results of the Company's Group Benefits reporting segment. For discussion of this transaction, see Note 2 - Business Acquisitions of Notes to Consolidated Financial Statements.
On May 10, 2017, the Company completed the sale of its U.K. property and casualty run-off subsidiaries. The operating results of the Company's U.K. property and casualty run-off subsidiaries are included in the P&C Other Operations reporting segment. For discussion of this transaction, see Note 20 - Business Dispositions and Discontinued Operations of Notes to Consolidated Financial Statements.
On July 29, 2016, the Company completed the acquisition of Maxum Specialty Insurance Group and Lattice Strategies LLC. Maxum's revenue and earnings since the acquisition date are included in the operating results of the Company's Commercial Lines reporting segment. Lattice's revenue and earnings since the acquisition date are included in the operating results of the Company's Mutual Funds reporting segment. For discussion of
these transactions, see Note 2 - Business Acquisitions of Notes to Consolidated Financial Statements.
Certain reclassifications have been made to historical financial information presented in Management's Discussion and Analysis of Financial Condition and Results of Operations ("MD&A") to conform to the current period presentation.
Fee income from installment fees reported by the Commercial Lines and Personal Lines reporting segments has been reclassified from underwriting expenses to fee income and included in total revenues. The reclassification of installment fees did not impact previously reported underwriting gain (loss), underwriting ratios, or net income (loss) either in the Commercial Lines or Personal Lines reporting segments and did not impact previously reported consolidated net income or core earnings.
Separately, the flood servicing business has been realigned from specialty commercial within the Commercial Lines reporting segment to the Personal Lines reporting segment. This realignment did not materially impact previously reported Commercial Lines or Personal Lines underwriting results or net income. The realignment of the flood servicing business did not impact previously reported consolidated net income or core earnings.
Assets and liabilities associated with the Company's life and annuity run-off business are now classified as held for sale.
Unpaid losses and loss adjustment expenses and reinsurance recoverables for structured settlements reserves and recoverables due from the Company's life and annuity run-off business now classified as held for sale have been reclassified into the Company's P&C commercial lines business. Annuities purchased from third-party life insurers under structured settlements, including from life and annuity run-off obligations held for sale, are recognized as reinsurance recoverables in cases where the Company has not obtained a release from the claimant. These amounts were previously eliminated in consolidation.
Policy loans have been reclassified to Other investments on the Consolidated Balance Sheets.
Other intangible assets have been reclassified out of Other assets on the Consolidated Balance Sheets into their own line item.
Likewise, amortization of intangible assets has been reclassified out of Insurance operating costs and other expenses on the Consolidated Statements of Operations into their own line item.
The Hartford defines increases or decreases greater than or equal to 200% as “NM” or not meaningful.




For discussion of the earliest of the three years included in the financial statements of the current filing, refer to Part II -2, Item 7.7, Management's Discussion and Analysis of Financial Condition and Results of Operations in The Hartford’s 2020 Form 10-K Annual Report.

Index
Index
Throughout the MD&A, we use certain terms and abbreviations, the more commonly used are summarized in theAcronymssection.
KEY PERFORMANCE MEASURES AND RATIOS
The Company considers the measures and ratios in the following discussion to be key performance indicators for its businesses. Management believes that these ratios and measures are useful in understanding the underlying trends in The Hartford’s businesses. However, these key performance indicators should only be used in conjunction with, and not in lieu of, the results presented in the segment discussions that follow in this MD&A. These ratios and measures may not be comparable to other performance measures used by the Company’s competitors.
Definitions of Non-GAAP and Other Measures and Ratios
Assets Under Management (“AUM”)- include Include mutual fund and ETP assets. AUM is a measure used by the CompanyCompany's Hartford Funds segment because a significant portion of the Company’s mutual fundsegments’s revenues and expenses are based upon asset values. These revenues and expenses increase or decrease with a rise or fall in AUM whether caused by changes in the market or through net flows.
Book Value per Diluted Share-Share excluding AOCI,accumulated other comprehensive income ("AOCI")- This is calculated based upon a non-GAAP financial measure. It isper share measure that is calculated by dividing (a) totalcommon stockholders' equity, excluding AOCI, after tax, by (b) common shares outstanding
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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
and dilutive potential common shares. The Company provides this measure to enable investors to analyze the amount of the Company's net worth that is primarily attributable to the Company's business operations. The Company believes itthat excluding AOCI from the numerator is useful to investors
because it eliminates the effect of items that can fluctuate significantly from period to period, primarily based on changes in interest rates. Book value per diluted share is the most directly comparable U.S. GAAP measure.
Catastrophe Ratio- (a component of the loss and loss adjustment expense ratio) represents the ratio of catastrophe losses incurred in the current calendar year (net of reinsurance) to earned premiums and includes catastrophe losses incurred for both the current and prior accident years. A catastrophe is an event that causes $25 or more in industry insured property losses and affects a significant number of property and casualty policyholders and insurers, as defined by the Property Claim Service office of Verisk. The catastrophe ratio includes the effect of catastrophe losses, but does not include the effect of reinstatement premiums.
Combined Ratio- the The sum of the loss and loss adjustment expense ratio, the expense ratio and the policyholder dividend ratio. This ratio is a relative measurement that describes the related cost of losses and expenses for every $100 of earned premiums. A combined ratio below 100 demonstrates underwriting profit; a combined ratio above 100 demonstrates underwriting losses.
Core Earnings-aThe Hartford uses the non-GAAP measure iscore earnings as an important measure of the Company’s operating performance. The CompanyHartford believes that core earnings provides investors with a valuable measure of the underlying performance of the Company’s ongoing businesses because it reveals trends in our insurance and financial services businesses that may be obscured by including the net effect of certain items. Therefore, the following items are excluded from core earnings:
Certain realized capital gains and losses certain restructuring and other costs, integration and transaction costs in connection with an acquired business, pension settlements, loss on extinguishment of debt, gains and losses on reinsurance transactions, income tax benefit from a reduction in deferred income tax valuation allowance, impact of tax reform on net deferred tax assets, and results of discontinued operations.- Some realized capital gains and losses are primarily driven by investment decisions and external economic developments, the nature and timing of which are unrelated to the insurance and underwriting aspects of our business. Accordingly, core earnings excludes the effect of all realized gains and losses that tend to be highly variable from period to period based on capital market conditions. The CompanyHartford believes, however, that some realized capital gains and losses are integrally related to our insurance operations, so core earnings includes net realized gains and losses such as net periodic settlements on credit derivatives. These net realized gains and losses are directly related to an offsetting item included in the income statement such as net investment income.
Restructuring and other costs - Costs incurred as part of a restructuring plan are not a recurring operating expense of the business.
Loss on extinguishment of debt - Largely consisting of make-whole payments or tender premiums upon paying debt off before maturity, these losses are not a recurring operating expense of the business.
Gains and losses on reinsurance transactions - Gains or losses on reinsurance, such as those entered into upon sale of a business or to reinsure loss reserves, are not a recurring operating expense of the business.
Integration and other non-recurring M&A costs - These costs, including transaction costs incurred in connection with an acquired business, are incurred over a short period of time and do not represent an ongoing operating expense of the business.
Change in loss reserves upon acquisition of a business - These changes in loss reserves are excluded from core earnings because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition.
Deferred gain resulting from retroactive reinsurance and subsequent changes in the deferred gain - Retroactive reinsurance agreements economically transfer risk to the reinsurers and including the full benefit from retroactive reinsurance in core earnings provides greater insight into the economics of the business.
Change in valuation allowance on deferred taxes related to non-core components of before tax income - These changes in valuation allowances are excluded from core earnings because they relate to non-core components of before tax income, such as tax attributes like capital loss carryforwards.
Results of discontinued operations - These results are excluded from core earnings for businesses sold or held for sale because such results could obscure the ability to compare period over period results for our ongoing businesses.
In addition to the above components of net income available to common stockholders that are excluded from core earnings, preferred stock dividends declared, which are excluded from net income available to common stockholders, are included in the determination of core earnings. Preferred stock dividends are a cost of financing more akin to interest expense on debt and are expected to be a recurring expense as long as the preferred stock is outstanding.
Net income (loss) isand net income (loss) available to common stockholders are the most directly comparable U.S. GAAP measure.measures to core earnings. Core earnings should not be considered as a substitute for net income (loss) or net income (loss) available to common stockholders and does not reflect the overall profitability of the Company’sCompany's business. Therefore, the CompanyThe Hartford believes that it is useful for investors to evaluate both net income (loss), net income (loss) available to common stockholders, and core earnings when reviewing the Company’sCompany's performance.

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Reconciliation of Net Income to Core Earnings
 For the years ended December 31,
 201720162015
Net income$(3,131)$896
$1,682
Less: Net realized capital gains (losses) excluded from core earnings, before tax160
(112)(15)
Less: Restructuring and other costs, before tax

(20)
Less: Loss on extinguishment of debt, before tax

(21)
Less: Loss on reinsurance transactions, before tax
(650)
Less: Pension settlement, before tax(750)

Less: Integration and transaction costs associated with acquired business, before tax(17)

Less: Income tax (expense) benefit [1](669)463
114
Less: (Loss) income from discontinued operations,after-tax(2,869)283
493
Core earnings$1,014
$912
$1,131
 For the years ended December 31,
 202120202019
Net income$2,365 $1,737 $2,085 
Preferred stock dividends21 21 21 
Net income available to common stockholders$2,344 $1,716 $2,064 
Adjustments to reconcile net income available to common stockholders to core earnings:
Net realized losses (gains) excluded from core earnings, before tax(505)18 (389)
Restructuring and other costs, before tax104 — 
Loss on extinguishment of debt, before tax— — 90 
Loss on reinsurance transactions, before tax— — 91 
Integration and other non-recurring M&A costs, before tax58 51 91 
Change in loss reserves upon acquisition of a business, before tax— — 97 
Change in deferred gain on retroactive reinsurance, before tax246 312 16 
Income tax expense (benefit) [1]34 (115)
Core earnings$2,178 $2,086 $2,062 
[1]
Includes income tax benefit on items not included in core earnings and other federal income tax benefits and charges, including an $877 charge in 2017 primarily due to a reduction in net deferred tax assets as a result of the decrease in the Federal income tax rate from 35% to 21%.
[1] Primarily represents the federal income tax expense (benefit) related to before tax items not included in core earnings and includes the effect of changes in net deferred taxes due to changes in enacted tax rates.
Core Earnings Margin-a The Hartford uses the non-GAAP financial measure that the Company usescore earnings margin to evaluate, and believes it is an important measure of, the Group Benefits segment’ssegment's operating performance. Core earnings margin is calculated by dividing core earnings by revenues, excluding buyouts and realized gains (losses). Net income margin, calculated by dividing net income by revenues, is the most directly comparable U.S. GAAP measure. The Company believes that core earnings margin provides investors with a valuable measure of the performance of Group Benefits because it reveals trends in the business that may be obscured by the effect of buyouts and realized gains (losses). as well as other items excluded in the calculation of core earnings. Core earnings margin should not be considered as a substitute for net income margin and does not reflect the overall profitability of Group Benefits. Therefore, the Company believes it is important for investors to evaluate both core earnings margin and net income margin when reviewing performance. A reconciliation of net income margin to core earnings margin for the years ended December 31, 2017, 2016 and 2015 is set forth in the Results of Operations section within MD&A - Group Benefits.
Current Accident Year Catastrophe Ratio- A component of the loss and loss adjustment expense ratio, represents the ratio of catastrophe losses incurred in the current accident year (net of reinsurance) to earned premiums. For U.S. events, a catastrophe is an event that causes $25 or more in industry insured property losses and affects a significant number of property and casualty policyholders and insurers, as defined by the Property Claim Services office of Verisk. For international events, the Company's approach is similar, informed, in part, by how Lloyd's of London defines catastrophes. Lloyd's of London is an insurance market-place operating worldwide ("Lloyd's"). Lloyd's does not underwrite risks. The Company accepts risks as the sole member of Lloyd's Syndicate 1221 ("Lloyd's Syndicate"). The current accident year catastrophe ratio includes the effect of catastrophe losses, but does not include the effect of reinstatement premiums.
Expense Ratio-forFor the underwriting segments of Commercial Lines and Personal Lines is the ratio of underwriting expenses less fee income, to earned premiums. Underwriting expenses include the amortization of deferred policy acquisition costs ("DAC") and insurance operating costs and expenses, including certain centralized services costs and bad debt expense. Deferred policy acquisition costsDAC include commissions, taxes, licenses and fees and other incremental direct underwriting expenses and are amortized over the policy term.
The expense ratio for Group Benefits is expressed as the ratio of insurance operating costs and other expenses including amortization of intangibles and amortization of deferred policy acquisition costs,DAC, to premiums and other considerations, excluding buyout premiums.
The expense ratio for Commercial Lines, Personal Lines and Group Benefits does not include integration and other transaction costs associated with an acquired business.
Fee Income-Is largely driven from amounts earned as a result of contractually defined percentages of assets under management.management in our Hartford Funds business. These fees are generally earned on a daily basis. Therefore, the growth in assets under management either through positive net flowsinflows or favorable market performance will have a favorable impact on fee income. Conversely, either
negative net flowsoutflows or unfavorable market performance will reduce fee income.
Gross New Business Premium- Represents the amount of premiums charged, before ceded reinsurance, for policies issued to customers who were not insured with the Company in the previous policy term. Gross new business premium plus gross renewal written premium less ceded reinsurance equals total written premium.
Loss and Loss Adjustment Expense Ratio- a A measure of the cost of claims incurred in the calendar year divided by earned premium and includes losses and loss
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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
adjustment expenses incurred for both the current and prior accident years. Among other factors, the loss and loss adjustment expense ratio needed for the Company to achieve its targeted return on equity ("ROE") fluctuates from year to year based on changes in the expected investment yield over the claim settlement period, the timing of expected claim settlements and the targeted returns set by management based on the competitive environment.
The loss and loss adjustment expense ratio is affected by claim frequency and claim severity, particularly for shorter-tail property lines of business, where the emergence of claim frequency and severity is credible and likely indicative of ultimate losses. Claim frequency represents the percentage change in the average number of reported claims per unit of exposure in the current accident year compared to that of the previous accident year. Claim severity represents the percentage change in the estimated average cost per claim in the current accident year compared to that of the previous accident year. As one of the factors used to determine pricing, the Company’s practice is to first make an overall assumption about claim frequency and severity for a given line of business and then, as part of the ratemakingrate-making process, adjust the assumption as appropriate for the particular state, product or coverage.
Loss and Loss Adjustment Expense Ratio before Catastrophes and Prior Accident Year Development-aA measure of the cost of non-catastrophe claimsloss and loss adjustment expenses incurred in the current accident year divided by earned premiums. Management believes that the current accident year loss and loss adjustment expense ratio before catastrophes is a performance measure that is useful to investors as it removes the impact of volatile and unpredictable catastrophe losses and prior accident year development.
Loss Ratio, excluding Buyouts-utilizedUtilized for the Group Benefits segment and is expressed as a ratio of benefits, losses and loss adjustment expenses, excluding those related to buyout premiums, to premiums and other



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

considerations, excluding buyout premiums. Since Group Benefits occasionally buys a block of claims for a stated premium amount, the Company excludes this buyout from the loss ratio used for evaluating the underwriting resultsprofitability of the business as buyouts may distort the loss ratio. Buyout premiums represent takeover of open claim liabilities and other non-recurring premium amounts.
Mutual Fund and Exchange-Traded Product Assets-are Are owned by the shareholders of those products and not by the Company and, therefore, are not reflected in the Company’s consolidated financial statements. Consolidated Financial Statements except in instances where the Company seeds new investment products.
Mutual fund and ETP assets are a measure used by the Company primarily because a significant portion of the Company’s Hartford Funds segment revenues and expenses are based upon asset values. These revenues and expenses increase or decrease with a rise or fall in AUM whether caused by changes in the market or through net flows.
Net New Business Written Premium-represents Represents the amount of premiums charged, after ceded reinsurance, for policies issued to customers who were not insured with the Company in the
previous policy term. NewNet new business written premium plus renewal policy written premium equals total written premium.
Policies in Force- represent the number of policies with coverage in effect as of the end of the period. The number of policies in force is a growth measure used for Personal Lines and standard commercial lines within Commercial Lines and is affected by both new business growth and policy count retention.
Policy Count Retention- representsRepresents the ratio of the number of renewal policies renewedissued during the current year period divided by the number of policies available to renew. The number of policies available to renew represents the number of policies, net of any cancellations, writtenissued in the previous policy term.calendar period before considering policies cancelled subsequent to renewal. Policy count retention is affected by a number of factors, including the percentage of renewal policy quotes accepted and decisions by the Company to non-renew policies because of specific policy underwriting concerns or because of a decision to reduce premium writings in certain classes of business or states. Policy count retention is also affected by advertising and rate actions taken by competitors.
Policy Count Retention, Net of Cancellations- Represents the ratio of the number of renewal policies issued net of cancellations during the current year period divided by the number of policies issued net of cancellations in the previous calendar period.
Policies in Force- Represents the number of policies with coverage in effect as of the end of the period. The number of policies in force is a growth measure used for Personal Lines and standard commercial lines (small commercial and middle market lines within middle & large commercial) within Commercial Lines and is affected by both new business growth and policy count retention.
Policyholder Dividend Ratio- the The ratio of policyholder dividends to earned premium.
Prior Accident Year Loss and Loss Adjustment Expense Ratio- represents Represents the increase (decrease) in the estimated cost of settling catastrophe and non-catastrophe claims incurred in prior accident years as recorded in the current calendar year divided by earned premiums.
Reinstatement Premiums- represents Represents additional ceded premium paid for the reinstatement of the amount of reinsurance coverage that was reduced as a result of a reinsurance loss payment.the Company ceding losses to reinsurers.
Renewal Earned Price Increase (Decrease)-Written premiums are earned over the policy term, which is six months for certain Personal Lines automobile business and twelve months for substantially all of the remainder of the Company’s Property and Casualty business. Since the Company earns premiums over the six to twelve month term of the policies,
renewal earned price increases (decreases) lag renewal written price increases (decreases) by six to twelve months.
Renewal Written Price Increase (Decrease)-forFor Commercial Lines, represents the combined effect of rate changes, amount of insurance and individual risk pricing decisions per unit of exposure on commercial lines policies that renewed. For Personal Lines, renewal written price increases represent the total change in premium per policy since the prior year on those policies that renewed and includes the combined effect of rate changes, amount of insurance and other changes in exposure. For Personal Lines, other changes in exposure include, but are not limited to, the effect of changes in number of drivers, vehicles and incidents, as well as changes in customer policy elections, such as deductibles and limits. The rate
42

Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
component represents the change in rate filed with and approved by state regulators during the period and the amount of insurance represents the change in the value of the rating base, such as model year/vehicle symbol for automobiles, building replacement costs for property and wage inflation for workers’ compensation. A number of factors affect renewal written price increases (decreases) including expected loss costs as projected by the Company’s pricing actuaries, rate filings approved by state regulators, risk selection decisions made by the Company’s underwriters and marketplace competition. Renewal written price changes reflect the property and casualty insurance market cycle. Prices tend to increase for a particular line of business when insurance carriers have incurred significant losses in that line of business in the recent past or the industry as a whole commits less of its capital to writing exposures in that line of business. Prices tend to decrease when recent loss experience has been favorable or when competition among insurance carriers increases. Renewal written price statistics are subject to change from period to period, based on a number of factors, including changes in actuarial estimates and the effect of subsequent cancellations and non-renewals, and modifications made to better reflect ultimate pricing achieved.
Return on Assets (“ROA”("ROA"), Core Earnings- aThe Company uses this non-GAAP financial measure that the Company uses to evaluate, and believes is an important measure of, the MutualHartford Funds segment’s operating performance. ROA, core earnings is calculated by dividing annualized core earnings by a daily average AUM. ROA is the most directly comparable U.S. GAAP measure. The Company believes that ROA, core earnings, provides investors with a valuable measure of the performance of the MutualHartford Funds segment because it reveals trends in our business that may be obscured by the effect of realized gains (losses).items excluded in the calculation of core earnings. ROA, core earnings, should not be considered as a substitute for ROA and does not reflect the overall profitability of our MutualHartford Funds business. Therefore, the Company believes it is important for investors to evaluate both ROA, and ROA, core earnings and ROA when reviewing the MutualHartford Funds segment performance. ROA, core earnings is calculated by dividing core earnings by a daily average AUM. A reconciliation of ROA to ROA, core earnings for the years ended December 31, 2017, 2016 and 2015, is set forth in the Results of Operations section within MD&A - MutualHartford Funds.
Underlying Combined Ratio- aThis non-GAAP financial measure of underwriting results represents the combined ratio before catastrophes, and prior accident year development.development and current accident year change in loss reserves upon acquisition of a business. Combined ratio is the most directly comparable U.S. GAAP measure. The underlying combined ratio represents the combined ratio for the current accident year, excluding the impact of current accident year catastrophes and current accident year change in loss reserves upon acquisition of a business. The Company believes the underlying combinedthis ratio is an important measure of the trend in profitability since it removes the impact of volatile and unpredictable catastrophe losses and prior accident year loss and loss adjustment expense reserve development. The changes to loss reserves upon acquisition of a business are excluded from underlying combined ratio because such changes could obscure the ability to compare results in periods after the acquisition to results of periods prior to the acquisition as such trends are valuable to our investors' ability to assess the Company's financial performance. A reconciliation of combined ratio to underlying combined ratio is set forth in the Results of Operations section within MD&A - Commercial Lines and Personal Lines.
Underwriting Gain (Loss)- The Hartford's management evaluates profitability of the Commercial and Personal Lines segments primarily on the basis of underwriting gain or loss. Underwriting gain (loss) is a before tax non-GAAP measure that represents earned premiums less incurred losses, loss adjustment expenses and underwriting expenses. Net income (loss) is the most directly comparable GAAP measure. Underwriting gain (loss) is influenced significantly by earned premium growth and the adequacy of The Hartford's pricing. Underwriting profitability over time is also greatly influenced by The Hartford's underwriting discipline, as management strives to manage exposure to loss through favorable risk selection and diversification, effective management of claims, use of reinsurance and its ability to manage its expenses. The Hartford believes that the measure underwriting gain (loss) provides investors with a valuable measure of profitability, before tax, derived from underwriting activities, which are managed separately from the Company's investing activities.

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

combined ratioReconciliation of Net Income to underlying combined ratio for the years ended December 31, 2017, 2016 and 2015 is set forth in the Results of Operations section within MD&A - Commercial Lines and Personal Lines.
Underwriting Gain (Loss)-The Company's management evaluates profitability of the P&C businesses primarily on the basis of underwriting gain (loss). Underwriting gain (loss) is a before-tax measure that represents earned premiums less incurred losses, loss adjustment expenses and underwriting expenses. Underwriting gain (loss) is influenced significantly by earned premium growth and the adequacy of the Company's pricing. Underwriting profitability over time is also greatly influenced by the Company's pricing and underwriting discipline, which seeks to manage exposure to loss through favorable risk selection and diversification, its management of claims, its use of reinsurance and its ability to manage its expense ratio, which it accomplishes through economies of scale and its management of acquisition costs and other underwriting expenses. Net income (loss) is the most directly comparable GAAP measure. The Company believes that underwriting gain (loss) provides investors with a valuable measure of before-tax profitability derived from underwriting activities, which are managed separately from the Company's investing activities. A reconciliation of underwriting gain (loss) to net income (loss) for Commercial Lines, Personal Lines and Property & Casualty Other Operations is set forth in segment sections of MD&A.
 For the years ended December 31,
202120202019
Commercial Lines
Net income$1,757 $856 $1,192 
Adjustments to reconcile net income to underwriting gain (loss):
Net servicing income(13)(4)(2)
Net investment income(1,502)(1,160)(1,129)
Net realized losses (gains)(260)60 (271)
Other expense18 35 38 
Loss on reinsurance transaction— — 91 
Income tax expense402 176 270 
Underwriting gain (loss)$402 $(37)$189 
Personal Lines
Net income (loss)$385 $718 $318 
Adjustments to reconcile net income to underwriting gain (loss):
Net servicing income(19)(14)(13)
Net investment income(157)(157)(179)
Net realized losses (gains)(29)(43)
Other expense— 
Income tax expense95 184 76 
Underwriting gain$275 $737 $160 
P&C Other Ops
Net Income$(95)$(168)$61 
Adjustments to reconcile net income to underwriting gain (loss):
Net investment income(75)(55)(84)
Net realized losses (gains)(13)(20)
Other expense (income)(1)— 
Income tax expense (benefit)(28)(46)12 
Underwriting loss$(210)$(269)$(31)
Written and Earned Premiums-Written premium is a statutory accounting financial measure which represents the amount of premiums charged for policies issued, net of reinsurance, during a fiscal period. Earned premium is a U.S. GAAP and statutory measure. Premiums are considered earned and are included in the financial results on a pro rata basis over the policy period. Management believes that written premium is a performance measure that is useful to investors as it reflects current trends in the Company’s sale of property and casualty insurance products. Written and earned premium are recorded net of ceded reinsurance premium.
Traditional life and disability insurance type products, such as those sold by Group Benefits, collect premiums from policyholders in exchange for financial protection for the policyholder from a specified insurable loss, such as death or disability. These premiums, together with net investment income earned, from the overall investment strategy are used to pay the contractual obligations under these insurance contracts.
Two major factors, new sales and persistency, impact premium growth. Sales can increase or decrease in a given year based on a number of factors including, but not limited to, customer demand for the Company’s product offerings, pricing competition, distribution channels and the Company’s reputation
and ratings. Persistency refers to the percentage of policiespremium remaining in-force from year-to-year.

THE HARTFORD'S OPERATIONS
Overview
The Hartford conducts business principally in five reporting segments including Commercial Lines, Personal Lines, Property &
Casualty Other Operations, Group Benefits and MutualHartford Funds, as well as a Corporate category. The HartfordCompany includes in itsthe Corporate category discontinued operations of the Company's life and annuity run-off business accounted for as held for sale, reserves for run-off structured settlement and terminal funding agreement liabilities, retained,restructuring costs, capital raising activities (including equity financing, debt financing and related interest expense), transaction expenses incurred in connection with an acquisition, certain M&A costs, purchase accounting adjustments related to goodwill and other expenses not allocated to the reporting segments. Corporate also includes investment management fees and expenses related to managing third party business, including management of a portion of the invested assets of Talcott Resolution Life, Inc. and its subsidiaries as well as
44

Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
certain affiliates. In addition, up until June 30, 2021, Corporate included a 9.7% ownership interest in Hopmeadow Holdings LP, the legal entity that acquired Talcott Resolution in May 2018 (Hopmeadow Holdings, LP, Talcott Resolution Life Inc., and its subsidiaries are collectively referred to as "Talcott Resolution"). The sale of Talcott Resolution to a new investor was completed on June 30, 2021. The Company received a total of $217 in connection with the sale of its 9.7% ownership interest, resulting in a realized gain of $46 before tax in 2021.
The Company derives its revenues principally from: (a) premiums earned for insurance coverage provided to insureds; (b) asset management fees on mutual fund and ETP assets; (c) net investment income; (d) fees earned for services provided to third parties; and (e) net realized capital gains and losses. Premiums charged for insurance coverage are earned principally on a pro rata basis over the terms of the related policies in-force.
The profitability of the Company's property and casualty insurance businesses over time is greatly influenced by the Company’s underwriting discipline, which seeks to manage exposure to loss through favorable risk selection and diversification, its management of claims, its use of reinsurance, the size of its in force block, actual mortality and morbidity experience, and its ability to manage its expense ratio which it accomplishes through economies of scale and its management of acquisition costs and other underwriting expenses. Pricing adequacy depends on a number of factors, including the ability to obtain regulatory approval for rate changes, proper evaluation of underwriting risks, the ability to project future loss cost frequency and severity based on historical loss experience adjusted for known trends, the Company’s response to rate actions taken by competitors, its expense levels and expectations about regulatory and legal developments. The Company seeks to price its insurance policies such that insurance premiums and future net investment income earned on premiums received will cover underwriting expenses and the ultimate cost of paying claims reported on the policies and provide for a profit margin. For many of its insurance products, the Company is required to obtain approval for its premium rates from state insurance departments.departments and the Lloyd's Syndicate's ability to write business is subject to Lloyd's approval for its premium capacity each year. Most of Personal Lines written premium is associated with our exclusive licensing agreement with AARP, which is effective through December 31, 2032. This agreement provides an important competitive advantage given the size of the 50 plus population and the strength of the AARP brand.
Similar to Property & Casualty,property and casualty, profitability of the Group Benefitsgroup benefits business depends, in large part, on the ability to evaluate and price risks appropriately and make reliable estimates of mortality, morbidity, disability and longevity. To manage the pricing risk, Group Benefits generally offers term insurance policies, allowing for the adjustment of rates or policy terms in order to minimize the adverse effect of market trends, loss costs, declining interest rates and other factors. However, as policies are typically sold with rate guarantees of up to three years, pricing for the Company’s products could prove to be inadequate if loss and expense trends emerge adversely during the rate guarantee period.period or if investment returns are lower than expected at the time the products were sold. For some of its products, the Company is required to obtain approval for its premium rates from state insurance departments. New and
renewal business for group benefits business, particularly for long-term disability, are priced using an assumption about expected investment yields over time. While the Company employs asset-liability duration matching strategies to mitigate risk and may use interest-rate sensitive derivatives to hedge its exposure in the Group Benefits investment portfolio, cash flow patterns related to the payment of benefits and claims are uncertain and actual investment yields could differ significantly from expected investment yields, affecting profitability of the



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

business. In addition to appropriately evaluating and pricing risks, the profitability of the Group Benefits business depends on other factors, including the Company’s response to pricing decisions and other actions taken by competitors, its ability to offer voluntary products and self-service capabilities, the persistency of its sold business and its ability to manage its expenses which it seeks to achieve through economies of scale and operating efficiencies.
The financial results inof the Company’s mutual fund and ETP businesses depend largely on the amount of assets under management on which it earns fees and the level of fees charged.charged based, in part, on asset share class and product type. Changes in assets under management are driven by the two main factors:factors of net flows and the market return of the funds, which isare heavily influenced by the return realized in the equity and bond markets. Net flows are comprised of new sales less redemptions by mutual fund and ETP shareholders. Financial results are highly correlated to the growth in assets under management since these products generally earn fee income on a daily basis.
The investment return, or yield, on invested assets is an important element of the Company’s earnings since insurance products are
priced with the assumption that premiums received can be invested for a period of time before benefits, losslosses and loss adjustment expenses are paid. Due to the need to maintain sufficient liquidity to satisfy claim obligations, the majority of the Company’s invested assets have been held in available-for-sale securities, including, among other asset classes, equities, corporate bonds, municipal bonds, government debt, short-term debt, mortgage-backed securities, and asset-backed securities and collateralized debtloan obligations.
The primary investment objective for the Company is to maximize economic value, consistent with acceptable risk parameters, including the management of credit risk and interest rate sensitivity of invested assets, while generating sufficient after-taxnet of tax income to meet policyholder and corporate obligations. Investment strategies are developed based on a variety of factors including business needs, regulatory requirements and tax considerations.
For further informationImpact of COVID-19 on our financial condition, results of operations and liquidity
Impact to written and earned premiums
Despite the Company's reporting segments, referrollout of vaccines and states largely lifting restrictions allowing business to Part I, Item 1, Business — Reporting Segments.re-open, the COVID-19 pandemic continues to pose a threat to the economic recovery of the U.S. and other countries in which we operate. As one of the largest providers of small business insurance in the U.S., we were negatively affected by economic effects of the pandemic on small businesses beginning in March of 2020. An
Financial Highlights
45

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Net (Loss) IncomeNet Income (Loss) per Diluted ShareBook Value per Diluted Share
Net Loss of $3,131, or $8.61 per basic and diluted share, compared with prior year net income of $896, or $2.31 per basic share and $2.27 per diluted share. The change from net income in 2016 to a net loss in 2017 was mostly due to a loss on discontinued operations of $2.9 billion related to the pending sale of the life and annuity run-off business, a charge to income tax expense of $877 arising primarily from the reduction of net deferred tax assets due to the enactment of lower Federal income tax rates and a pension settlement charge of $488 after-tax.
Common share repurchases during 2017 totaled $1,028 million, or 20.2 million shares and $341 of dividends were paid to shareholders.
Book value per diluted common sharedecreased to $37.11 from $44.35 as of December 31, 2016 as a result of a $3.4 billion, or 20%, decrease in shareholders' equity largely due to a $3.3 billion loss on the pending sale of the life and annuity run-off business, partially offset by the effect of a 5% decrease in common shares outstanding and dilutive potential common shares.



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

improvement in economic conditions in 2021 has contributed to an increase of 11% in our small commercial written premiums. Our middle & large commercial business was also negatively affected by COVID-19 and written premium has rebounded with an increase of 12% in 2021. Overall, Commercial Lines written premium increased $1,072, or 12%, in 2021 with growth in workers' compensation, small commercial package business, general liability, U.S. wholesale, U.S. financial lines and global reinsurance.
Net Investment Income Investment Yield After-tax
Net investment income increased 2% to $1,603 compared with the prior year primarilyPersonal Lines written premium declined 1% in 2021 due to higher income from limited partnerships and other alternative investments, partially offset by lower make-whole payment income on fixed maturities and increased investment expenses.
Net realized capital gains of $165 compared to net realized capital losses of $110 in 2016, primarily due to higher net gains on sales, lower impairments and the effect of losses in 2016 related to the sale of the Company's U.K. property and casualty run-off subsidiaries and the write-down of investments in solar energy partnerships that generated tax benefits.
Annualized investment yield, after-taxof 3.0%, was up 0.1 points from 2016 as the effect of higher returns on limited partnerships and alternative investments wasnon-renewed premium exceeding new business, partially offset by the effect of lower make-whole payment income and reinvesting at lower yields.
Net unrealized gains, after-tax,premium credits given in the investment portfoliosecond quarter of 2020.
In Group Benefits, fully insured ongoing premium increased by $655 compared with the prior year4% in 2021, primarily due primarily to tighter credit spreads.higher in-force employer group
disability premiums and higher supplemental health product premiums.
Impact to direct benefits, losses and loss adjustment expenses from COVID-19 claims
Total pandemic-related losses were higher in 2021 compared to 2020 driven by higher excess mortality in our group life business and an increase in pandemic-related short-term disability claims, partially offset by a reduction of P&C COVID-19 incurred losses.
For the year ended December 31,
20212020
Excess mortality claims on group life$583 $239 
COVID-19 short-term disability claims [1]31 (9)
Workers' compensation COVID-19 claims20 66 
Global specialty financial lines and other11 71 
Commercial property— 141 
Total direct COVID-19 and excess mortality claims$645 $508 
[1]The year ended December 31, 2020 included both short-term disability and New York paid family leave claims related to COVID-19 and lower incurred losses due to fewer elective procedures during the early stages of the pandemic more than offset direct COVID-19 incurred losses.
Excess mortality in the group life business includes both claims where COVID-19 is specifically listed as the cause of death and indirect impacts of the pandemic such as causes of death due to patients deferring regular treatments of chronic conditions. The incidence of excess mortality claims is subject to significant uncertainty as it is dependent on a number of factors difficult to predict including, among others, the ultimate vaccination rate of the population, the potential spread of new COVID-19 variants, the effectiveness of the vaccines against new variants, the effectiveness of other treatments to prevent serious illness and death, the percentage of those infected who are of working age and the strain on the health care system preventing timely treatment of chronic illnesses.
Within P&C, direct COVID-19 incurred losses in 2021 were predominantly on workers' compensation claims incurred in the first quarter. We incur COVID-19 workers’ compensation losses when it is determined that workers were exposed to COVID-19 out of and in the course of their employment and in other cases where states have passed laws providing for the presumption of coverage for certain industry classes, including health care and other essential workers.
Apart from COVID-19 workers' compensation claims, net of favorable frequency, and incurred losses within financial lines, P&C COVID-19 incurred losses in 2020 primarily included $141 for property claims. There were no COVID-19 P&C property losses incurred in 2021. Nearly all of our property insurance policies require direct physical loss or damage to property and contain standard exclusions that we believe preclude coverage for COVID-19 related claims, and the vast majority of such policies contain exclusions for virus-related losses.
Other impacts from COVID-19
In Personal Lines automobile, miles driven and average claim severity increased in 2021, which has increased automobile loss costs. In addition, as the effects of favorable claim frequency
from lower miles driven during the pandemic have been factored into rates, we have experienced lower earned pricing increases resulting in a higher automobile loss ratio in 2021 than in 2020. Refer to Personal Lines Results of Operations for discussion of pricing and loss cost trends for the year ended December 31, 2021.
As we emerge from the pandemic, inflationary pressures in the economy have resulted in increased claim severity in 2021 in automobile and property lines of business in both Commercial Lines and Personal Lines. As expectations of inflationary pressures have increased, interest rates rose in 2021 and higher interest rates reduce the fair value of our investments in fixed maturity securities, available for sale ("AFS").
Aided by some improvement in the economy and the effect of the government’s economic stimulus payments to our customers, in 2021, we recorded a decrease of $47 in the allowance for credit losses ("ACL") on premiums receivable, reflecting a lower expectation of credit losses, though there remains an elevated risk of uncollectible premiums receivable relative to historical trends if economic conditions do not improve further.
As we emerge from the pandemic, we expect travel costs and certain employee benefits costs will increase relative to the lower level of those costs we have incurred in 2020 and 2021.
For information about resources the Company has to manage capital and liquidity, refer to the Capital Resources & Liquidity section of MD&A.
For additional information about the potential economic impacts to the Company of the COVID-19 pandemic, see the risk factor "The pandemic caused by the spread of COVID-19 has disrupted our operations and may have a material adverse
46

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Written PremiumsCombined Ratio
Written premiums decreased slightly compared with the prior year for Property & Casualty, comprised of 3% growth in Commercial Lines and a 7% decrease in Personal Lines.
Combined ratioof 100.0 compared with 100.1 in the prior year for Property & Casualty, as a higher combined ratio in Commercial Lines was largely offset by the effect of asbestos and environmental reserve strengthening in P&C Other Operations in 2016 and modest improvement in the Personal Lines combined ratio.
Catastrophe lossesof $836, before tax, increased from catastrophe losses of $416, before tax, in the prior year, largely due to losses in 2017 from hurricanes Harvey and Irma and wildfires in California.



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

impact on our business results, financial condition, results of operations and/or liquidity" in Item 1A of Part I.
Prior accident year development was favorable $41Operational transformation and cost reduction plan
In recognition of the need to become more cost efficient and competitive along with enhancing the experience we provide to agents and customers, on July 30, 2020, the Company announced an operational transformation and cost reduction plan it refers to as Hartford Next.Through reduction of its headcount, IT investments to further enhance our capabilities, and other activities, relative to 2019, the Company expects to achieve a reduction in 2017 comparedannual insurance operating costs and other expenses of approximately $540 by 2022 and $625 by 2023.
To achieve those expected savings, we expect to unfavorable reserve developmentincur approximately $401 over the course of $457 in 2016the program, with reserve increases in 2016 largely due to a $268 increase in asbestos and environmental reserves and a $160 increase in Personal Lines auto liability reserves.$217
expensed cumulatively through December 31, 2021, and expected expenses of $89 in 2022, $38 in 2023 and $57 after 2023, with the expenses after 2023 consisting mostly of amortization of internal use software and capitalized real estate costs. Included in the estimated costs of $401, we expect to incur restructuring costs of approximately $130, including $48 of employee severance, and approximately $82 of other costs, including consulting expenses, lease termination expenses and the cost to retire certain IT applications. Restructuring costs are reported as a charge to net income but not in core earnings.
The following table presents Hartford Next program costs incurred, including restructuring costs, and expense savings relative to 2019 realized in 2021 and expected annual costs and expense savings relative to 2019 for the full year in 2022 and 2023:
Hartford Next Costs and Expense Savings
2020 2021Estimate for 2022Estimate for 2023
Employee severance$73 $(25)$— $— 
IT costs to retire applications10 — 
Professional fees and other expenses29 17 15 — 
Estimated restructuring costs104 1 25  
Non-capitalized IT costs30 46 45 22 
Other costs19 17 14 
Amortization of capitalized IT development costs [1]— — 
Amortization of capitalized real estate [2]— — 
Estimated costs within core earnings49 63 64 38 
Total Hartford Next program costs153 64 89 38 
Cumulative savings relative to 2019 beginning July 1, 2020(106)(423)(540)(625)
Net expense (savings) before tax$47 $(359)$(451)$(587)
Net expense (savings) before tax:
To be accounted for within core earnings$(57)$(360)$(476)$(587)
Restructuring costs recognized outside of core earnings104 25 — 
Net expense (savings) before tax$47 $(359)$(451)$(587)
[1]Does not include approximately $34 of IT asset amortization after 2023.
[2]Does not include approximately $19 of real estate amortization after 2023.

47

Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
2021 FINANCIAL HIGHLIGHTS
Net Income Available to Common StockholdersNet Income Available to Common Stockholders per Diluted ShareBook Value per Diluted Share
hig-20211231_g16.jpghig-20211231_g17.jpghig-20211231_g18.jpg
ÝIncreased $628 or 37%ÝIncreased $1.86 or 39%ÝIncreased $0.97 or 1.9%
+A change from net realized losses in the 2020 period to gains in the 2021 period+Increase in net income available to common stockholders+Net income in excess of common stockholder dividends and share repurchases
+Increase in net investment income+Share repurchases+Decrease in dilutive shares from the prior year
+Decrease in P&C COVID-19 incurred losses-Increase in dilutive shares under stock-based compensation largely due to an increase in the quarterly average stock price
+Higher earned premiums in Commercial Lines and a lower P&C underlying loss ratio before COVID-19-Decrease in common stockholders' equity largely due to decrease in AOCI, driven by a decline in net unrealized gains on available for sale securities
+Lower restructuring costs
+Increase in earnings from Hartford Funds
-Higher excess mortality losses in group life and COVID-19 losses in group disability
-A change from net favorable to net unfavorable P&C prior accident year reserve development
-Higher current accident year catastrophes
-An increase in personal automobile claim frequency and severity
-Lower income from the former Talcott Resolution investment

Investment Yield, After TaxProperty & Casualty Combined RatioGroup Benefits Net Income Margin
hig-20211231_g19.jpghig-20211231_g20.jpghig-20211231_g21.jpg
Net income margin increased to 7.2% from 6.3% in the prior year for Group Benefits, primarily due to $52 of income tax benefits arising primarily from the reduction of net deferred tax liabilities due to the enactment of lower Federal income tax rates.
ÝIncreased 50 bpsÞImproved 0.1 pointsÞDecreased 2.5 points
+Greater returns on limited partnerships and other alternative investments+Decrease in COVID-19 incurred losses-Higher excess mortality in group life
-Lower reinvestment rates and lower yield on variable rate securities+Lower current accident year loss ratio before COVID-19 in global specialty and workers' compensation-A higher group disability loss ratio primarily due to higher short-term and long-term disability claim incidence
-A change to unfavorable prior accident year reserve development-A higher expense ratio
+Higher net investment income
-Higher current accident year catastrophes+Greater net realized gains
-Higher personal automobile claim frequency and severity
-An increase in underwriting expenses
48

Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
CONSOLIDATED RESULTS OF OPERATIONS
The Consolidated Results of Operations should be read in conjunction withthe Company's Consolidated Financial Statements and the related Notes beginning on page F-1 as well as with the segment operating results sections of the MD&A.
Consolidated Results of Operations
202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Earned premiums$17,999 $17,288 $16,923 %%
Fee income1,488 1,277 1,301 17 %(2 %)
Net investment income2,313 1,846 1,951 25 %(5 %)
Net realized gains (losses)509 (14)395 NM(104 %)
Other revenues81 126 170 (36 %)(26 %)
Total revenues22,390 20,523 20,740 9 %(1 %)
Benefits, losses and loss adjustment expenses12,729 11,805 11,472 %%
Amortization of deferred policy acquisition costs1,680 1,706 1,622 (2 %)%
Insurance operating costs and other expenses4,779 4,480 4,580 %(2 %)
Loss on extinguishment of debt— — 90 — %(100 %)
Loss on reinsurance transactions— — 91 — %(100 %)
Interest expense234 236 259 (1 %)(9 %)
Amortization of other intangible assets71 72 66 (1 %)%
Restructuring and other costs104 — (99 %)NM
Total benefits, losses and expenses19,494 18,403 18,180 6 %1 %
Income before income taxes2,896 2,120 2,560 37 %(17 %)
 Income tax expense531 383 475 39 %(19 %)
Net income2,365 1,737 2,085 36 %(17 %)
Preferred stock dividends21 21 21 — %— %
Net income available to common stockholders$2,344 $1,716 $2,064 37 %(17 %)
Year ended December 31, 2021 compared to year ended December 31, 2020
Net income available to common stockholders increased by $628 primarily driven by:
A $523 before tax change from net realized losses in 2020 to net realized gains in 2021, primarily driven by changes in valuation and sales of equity securities from losses in the 2020 period to gains in the 2021 period;
An increase in net investment income of $467 before tax driven by higher returns on limited partnerships and other alternative investments;
A $103 before tax decrease in restructuring costs related to the Hartford Next operational transformation and cost reduction plan;
An increase in earnings from Hartford Funds; and
An increase in P&C underwriting results of $36 before tax, with a reduction in COVID-19 incurred losses, a lower Commercial Lines underlying loss and loss adjustment expense ratio before COVID-19 and the effect of earned premium growth largely offset by a change to net unfavorable prior accident year reserve development, higher personal automobile loss costs and higher underwriting expenses.
These increases were partially offset by:
A $384 before tax increase in excess mortality claims and COVID-19 related impacts to short-term-disability losses; and
Lower income from the Talcott Resolution investment, which was divested on June 30, 2021.
For a discussion of the Company's operating results by segment, see MD&A - Segment Operating Summaries. In addition, for further discussion of impacts resulting from the COVID-19 pandemic, refer to the Impact of COVID-19 on our financial condition, results of operations and liquidity section of this MD&A.
49

 201720162015Increase
(Decrease) From 2016 to 2017
Increase
(Decrease) From 2015 to 2016
Earned premiums$14,141
$13,697
$13,485
$444
$212
Fee income [1]980
857
876
123
(19)
Net investment income1,603
1,577
1,561
26
16
Net realized capital gains (losses)165
(110)(12)275
(98)
Other revenues85
86
87
(1)(1)
Total revenues16,974
16,107
15,997
867
110
Benefits, losses and loss adjustment expenses10,174
9,961
9,325
213
636
Amortization of deferred policy acquisition costs1,372
1,377
1,364
(5)13
Insurance operating costs and other expenses4,375
3,341
3,459
1,034
(118)
Loss on extinguishment of debt

21

(21)
Loss on reinsurance transactions
650

(650)650
Interest expense316
327
346
(11)(19)
Amortization of other intangible assets14
4
4
10

Total benefits, losses and expenses16,251
15,660
14,519
591
1,141
Income from continuing operations before income taxes723
447
1,478
276
(1,031)
Income tax expense (benefit)985
(166)289
1,151
(455)
(Loss) Income from continuing operations, net of tax(262)613
1,189
(875)(576)
(Loss) income from discontinued operations,net of tax(2,869)283
493
(3,152)(210)
Net (loss) income$(3,131)$896
$1,682
$(4,027)$(786)
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[1]
Commercial Lines includes installment fees of $37, $39 and $40, for 2017, 2016 and 2015, respectively. Personal Lines includes installment fees of $44, $39, and $37, for 2017, 2016 and 2015, respectively.Index to MD&A



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

REVENUE
Earned Premiums
hig-20211231_g22.jpg
Year[1]For the years ended December 31, 2017 compared to2020 and 2019, the year ended December 31, 2016total includes $9, and $10 respectively, recorded in Corporate other revenue.
Net income (loss)decreased from net income in 2016 to a net loss in 2017Earned premiums increased primarily due to a loss on discontinued operations of $2.9 billion related to the pending sale of the life and annuity run-off business, a charge to income tax expense of $877 arising primarily from the reduction of net deferred tax assets due to the enactment of lower Federal income tax rates and a pension settlement charge of $488 after-tax. Partially offsetting the decline were the effects of a $179 after-tax change from net realized capital losses in 2016 to net realized capital gains in 2017, the effect of a $423 after-tax charge in 2016 related to a loss on reinsurance covering the Company’s asbestos and environmental exposures and a reduction in the valuation allowance on capital loss carryovers in 2016. In addition, a $324 after-tax improvementto:
An increase in P&C prior accident year development and higher earnings in Group Benefits and Mutual Funds were largely offset byreflecting a $273 after-tax7% increase in current accident year catastrophes and higher variable incentive compensation.
Earned premiumsincreased by $444, before tax, reflecting growth of 3% in Commercial Lines including the effect of the Maxum acquisition, and 14% in Group Benefits, including the effect of acquiring the Aetna U.S. group life and disability business, partially offset by a 5%2% decrease in Personal Lines. For a discussion ofContributing to the Company's operating results by segment, see MD&A - Results of Operations by segment.
Fee income increased reflecting a 15% increase in Mutual FundsCommercial Lines was the effect of higher audit and endorsement premiums as the result of higher insured exposures given the economic recovery in 2021. For Personal Lines, the effect of non-renewals outpacing new business was partially offset by the effect of $81 in COVID-related premium credits in the 2020 period; and
An increase in Group Benefits earned premium of 3% year over year due to an increase in group disability and higher supplemental health product premiums, partially offset by the effect of buyout premium in the 2020 period.
Fee income increased, largely driven by Hartford Funds as a result of higher daily average assets under management due to an increase in equity market levels and net inflows.
Other revenues decreased by $45, primarily driven by market appreciation and positive net flows andlower income of $53 before tax from the addition of Schroders funds in the fourth quarter of 2016. For a discussion of the Company's operating results by segment, see MD&A - Results of Operations by segment.Talcott Resolution investment, which was divested on June 30, 2021.
Net investment incomeincreased 2%, primarily due to higherto:
Greater income from limited partnerships and other alternative investments primarily driven by higher valuations and cash distributions within private equity funds and sales of underlying investments within real estate funds;
A higher level of invested assets;

Net Investment Income
hig-20211231_g23.jpg
Greater income from non-routine income items, including yield adjustments on prepayable securities; and
Higher yield from equity investments.
These increases were partially offset by:
A lower yield on fixed maturity investments resulting from reinvesting at lower rates and a lower yield on floating rate investments.
Net realized gains (losses) changed from net losses in the 2020 period to net gains in the 2021 period, primarily driven by:
Gains on equity securities in the 2021 period driven by appreciation in value compared to losses on equity securities in the 2020 period, partially offset by lower make-whole payment incomenet realized gains in the 2020 period upon termination of derivatives used to hedge against a decline in equity market levels;
A net reduction in ACL on mortgage loans and fixed maturities and increased investment expenses. For further discussion of investment results, see MD&A - Investment Results, Net Investment Income (Loss).
Net realized capital gains of $165 before-taxin the 2021 period due to an improved economic outlook, compared to increases in the ACL on mortgage loans and fixed maturities in the 2020 period;
A $46 before tax net realized capital lossesgain in 2021 resulting from sale of $110 before-taxthe Company's 9.7% previously owned interest in 2016, primarily due to higher net gains on sales,Talcott Resolution;
A lower impairments and the effectlevel of losses in 20162021 than in 2020 related to the sale of the Company's U.K. propertyContinental Europe Operations; and casualty run-off subsidiaries and the write-down
Higher net realized gains on sales of investments in solar energy partnerships in 2016 that generated tax benefits. fixed maturity securities.
For further discussion of investment results, see MD&A - Investment Results, Net Realized Capital Gains (Losses).
Benefits, losses and loss adjustment expenses increased 11% in Group Benefits and decreased 1% in P&C. The increase in Group Benefits was largely due to the acquisition of Aetna’s U.S. group life and disability business. The decrease in P&C was primarily due to the effect of unfavorable prior accident year reserve development in 2016, largely offset by higher catastrophe losses in 2017.
Current accident year losses and loss adjustment expenses before catastrophes in Property & Casualty were relatively flat, primarily resulting from improved loss ratios and lower
earned premiums in Personal Lines, offset by higher loss ratios in workers' compensation and general liability.
Current accident year catastrophe losses of $836, before tax, compared to $416, before tax, for the prior year period. Catastrophe losses in 2017 were primarily due to hurricanes Harvey and Irma, California wildfires and multiple wind and hail events across various U.S. geographic regions, primarily in the Midwest, Colorado, Texas and the Southeast. Catastrophe losses in 2016 were primarily due to multiple wind and hail and winter storm events across various U.S. geographic regions, concentrated in Texas and the central and southern plains and, to a lesser extent, winter storms and hurricane Matthew. For additional information, see MD&A - Critical Accounting Estimates, Property & Casualty Insurance Product Reserves,Investment Results, Net of Reinsurance.
Favorable prior accident year reserve development in Property & Casualty of $41, before tax, compared to unfavorable reserve development of $457, before tax, for the prior year period. Prior accident year development in 2017 primarily included decreases in reserves for workers’ compensation and Small Commercial package business, partially offset by an increase in reserves for bond claims. Prior accident year development in 2016 was largely due to a $268 increase in asbestos and environmental reserves and a $160 increase in Personal Lines auto liability reserves. For additional information, see MD&A - Critical Accounting Estimates, Reserve Roll Forwards and Development.
Amortization of deferred policy acquisition costs was relatively flat as higher amortization on higher earned premium for Commercial Lines was offset by lower amortization on lower earned premium for Personal Lines.
Insurance operating costs and other expenses increased primarily due to a $750 pre-tax pension settlement charge. Apart from the pension settlement charge, insurance operating costs and other expenses increased by 9%, primarily driven by higher variable incentive plan compensation, increased IT costs in Commercial Lines, higher variable expenses in Mutual Funds and $20, before tax, of state guaranty fund assessments in Group Benefits, partially offset by lower direct marketing and operation costs in Personal Lines. Effective with awards granted in March, 2017, long-term incentive compensation awards to retirement-eligible employees now fully vest when they are granted, which resulted in an accelerated recognition of compensation expense in 2017 of $22 before-tax. For additional information on the pension settlement charge in second quarter 2017, see Note 15 - Employee Benefit Plans of Notes to Condensed Consolidated Financial Statements.
Amortization of other intangible assetsincreased by $10 largely due to amortization of identifiable intangible assets recorded as a result of the acquisition of the Aetna U.S. group life and disability business, including in-force contracts, customer relationships and a marketing agreement with Aetna.
Income tax expenseincreased primarily due to a charge of $877 as a result of the Tax Cuts and Jobs Act ("Tax Reform") enacted in December, 2017. Among other changes, Tax Reform reduced the Federal corporate income tax rate from 35% to 21% effective January 1, 2018 which resulted in a reduction of theInvestment Income.

50


Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

BENEFITS, LOSSES AND EXPENSES
Company's net deferred tax assets, including its net operating loss carryovers. Also contributing to the increase in income tax expense were federal income tax benefits of $113 in 2016 arising from investments in solar energy partnerships that generated tax benefitsP&C Losses and the effect of a federal income tax benefit of $65 in 2016 related to the sale of the Company's U.K. property and casualty run-off subsidiaries.LAE Incurred
Differences between the Company's effective income tax rate and the U.S. statutory rate of 35% are due primarily to the effects of Tax Reform on net deferred tax assets, tax exempt interest earned on invested assets, changes in the valuation allowance recorded on capital loss carryovers and federal tax credits associated with investments in solar energy partnerships. For further discussion of income taxes, see Note 16 - Income Taxes of Notes to Consolidated Financial Statements.hig-20211231_g24.jpg
Income (loss) from discontinued operations, net of tax decreased from income of $283 in 2016 to a net loss of $2.9 billion in 2017 with the net loss in 2017 due to a loss on sale of the Company’s life and annuity run-off business of $3.3 billion, partially offset by operating income from discontinued operations of $388. Operating income from discontinued operations increased from $283 in 2016 primarily due to lower net realized capital losses in 2017. Apart from the reduction in net realized capital losses, earnings were relatively flat as an increase in the unlock benefit and lower interest credited were largely offset by lower net investment income and lower fee income due to the continued run-off of the variable annuity block.
Year ended December 31, 2016 compared to the year ended December 31, 2015
Net income decreased primarily due to a loss on a reinsurance transaction covering the Company's asbestos and environmental exposure, an increase in Property & Casualty and Group Benefits incurred losses, especially in Personal Lines, higher net realized capital losses, lower income from discontinued operations and lower mutual funds fee income, partially offset by higher earned premiums, higher net investment income and lower insurance operating costs and other expenses.
Earned premiums increased 2% or $212, before tax, reflecting growth of 2% in Commercial Lines, 1% in Personal Lines and 3% in Group Benefits. For a discussion of the Company's operating results by segment, see MD&A - Results of Operations by segment.
Fee income decreased in 2016 compared to the prior year period, primarily due to lower investment management fees in Mutual Funds as a result of lower daily assets under management.
Net investment incomeincreased, primarily due to higher asset levels partially offset by lower make-whole payments on fixed maturities, as well as reinvesting at lower interest rates. For further discussion of investment results, see the Net Investment Income (Loss) section within MD&A - Investment Results.
Net realized capital losseswere $110 in 2016 an increase from net realized capital losses of $12 in 2015 primarily due to losses associated with the sale of the Company's U.K. property and casualty run-off subsidiaries and a change from net
gains to net losses on non-qualifying derivatives, partially offset by lower impairments and an increase in net realized gains on sale of corporate securities, U.S. Treasury securities, municipal bonds and equity securities. Also contributing to the increase in net realized capital losses was a $96 write-down of an investment in solar energy partnerships that generated tax credits and other tax benefits of $113 in 2016. For further discussion of investment results, see the Net Realized Capital Gains (Losses) section within MD&A - Investment Results,
Benefits, losses and loss adjustment expensesincreased in both Property & Casualty and Group Benefits with the increase in Group Benefits due to the effect of growth in earned premium and higher group life loss severity. The netto:
An increase in incurred losses for Property & Casualty of $457 which was due to:driven by:
An unfavorable change of $335 in P&C net prior accident year reserve development. Prior accident year reserve development in the 2021 period was a net unfavorable $199 before tax, driven by reserve increases for sexual molestation and sexual abuse claims, primarily to reflect claims made against the Boy Scouts of America ("BSA"), partially offset by reserve decreases in workers' compensation, catastrophes, package business, personal automobile, commercial property, and bond. Prior accident year development in the 2021 period also included adverse reserve development ceded to NICO under an adverse development cover ("ADC") of $155 before tax for A&E reserves and $91 before tax for Navigators reserves related to 2018 and prior accident years, both of which the Company recognized a deferred gain under retroactive reinsurance accounting. Prior accident year reserve development in 2020 was a favorable $136 before tax, driven by $529 of reserve reductions related to catastrophes, including decreases in estimated losses arising from wind and hail events in 2017, 2018 and 2019 and from the 2017 and 2018 California wildfires, including a $289 before tax subrogation benefit from PG&E Corporation and Pacific Gas and Electric Company (together, "PG&E"). Reserve development in 2020 also included a $254 before tax reserve increase for sexual molestation and abuse claims, a $208 before tax increase in A&E reserves and a $102 before tax of adverse development for Navigators related to 2018 and prior accident years. While $220 of A&E and $102 of Navigators’ reserve development in 2020 has been economically ceded to
Group Benefits Losses and LAE Incurred
hig-20211231_g25.jpg
NICO, the Company recognized a $312 deferred gain under retroactive reinsurance accounting with $10 of the $220 ceded A&E losses recognized as a benefit to income in 2020. For further discussion, see Note 12 - Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements;
An increase in current accident year catastrophe losses of $58, before tax. Catastrophe losses in the 2021 period were principally from hurricane Ida and February winter storms, as well as from tornado, wind and hail events in Texas, the Midwest and Southeast. Catastrophe losses in 2020 were primarily from civil unrest, a number of hurricanes and tropical storms, Pacific Coast wildfires and Northeast windstorms as well as tornado, wind and hail events in the South, Midwest and Central Plains; and
An increase in P&C current accident year ("CAY") loss and loss adjustment expenses before catastrophes and prior accident year development in Property & Casualty increased $259, before tax, primarily resulting from higher personal and commercial auto loss costs anddue to the effect of higher earned premium growthpremiums in Small Commercialcommercial lines, higher personal automobile claim frequency and Personal Lines,severity, and higher non-catastrophe property losses partially offset by a $247 before tax decrease in COVID-19 incurred losses and lower workers' compensation loss costs.
Currentcurrent accident year catastrophe lossesloss ratios before COVID-19 in global specialty, workers’ compensation and general liability.
An increase in Group Benefits of $416,$475 primarily driven by a $344 before tax increase in 2016,excess mortality claims in group life, the effect of an increase in earned premiums and higher short-term and long-term disability claim incidence especially compared to $332, before tax, in 2015. Catastrophe losses in 2016 were primarily due to multiple wind and hail events across various U.S. geographic regions, concentrated in Texas and the central and southern plains and, tofavorable incidence levels experienced during the early stages of the pandemic. The increased claim incidence was partially offset by a lesser extent, winter storms and Hurricane Matthew. Catastrophe losses in 2015 were primarily due to multiple winter storms and wind and hail events across various U.S. geographic regions as well as tornadoes and wildfires. For additional information, see MD&A - Critical Accounting Estimates, Property & Casualty Insurance Product Reserves.higher
Unfavorable prior accident year reserve development in Property & Casualty of $457, before tax, in 2016, compared to unfavorable reserve development of $250, before tax, in 2015.
51




Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

favorable New York Paid Family Leave adjustment recognized in the 2021 period.
For further discussion of impacts resulting from the COVID-19 pandemic, refer to the impact of COVID-19 on our financial condition, results of operations and liquidity section of this MD&A.
Amortization of deferred policy acquisition costs decreased from the prior year period driven, in part, by a decrease in Personal Lines due to lower earned premiums.
Insurance operating costs and other expenses increased due to:
Higher variable costs of the Hartford Funds business due to higher daily average assets under management;
Higher variable incentive compensation costs;
An increase in supplemental and contingent commissions;
Increased costs in Group Benefits to handle elevated claim levels resulting from the pandemic, higher technology costs and increased AARP direct marketing costs in Personal Lines; and
Legal and consulting costs associated with the unsolicited proposals from Chubb Limited (“Chubb”) to acquire the Company.
These increases were partially offset by:
Lower staffing and other costs driven by the Company’s Hartford Next operational transformation and cost reduction plan; and
A decrease in the ACL on uncollectible premiums receivable in Property & Casualty and Group Benefits in the 2021 period compared to an increase in the 2020 period due to the economic impacts of COVID-19.
Restructuring and other costs decreased $118as the prior year period included severance costs related to the Company's Hartford Next operational transformation and cost reduction plan. For further discussion of impacts resulting from the Hartford Next initiative, see MD&A - The Hartford's Operations, The Hartford's Operations, Operational Transformation and Cost Reduction Plan and Note 23 - Restructuring and Other Costs of Notes to Consolidated Financial Statements.
Income tax expense increased primarily due to a reductionan increase in direct marketing expenses in Personal Lines.income before tax.
Loss on extinguishmentFor further discussion of debtdecreaseddueincome taxes, see Note 17 - Income Taxes of Notes to the redemption of $296 aggregate principal amount outstanding of 4.0% senior notes in 2015. There were no early debt extinguishments in 2016.Consolidated Financial Statements.
Loss on reinsurance transaction in 2016 represents paid premium for an asbestos and environmental adverse development cover (“ADC”) reinsurance agreement with NICO, a subsidiary of Berkshire Hathaway Inc. (“Berkshire”), to reduce uncertainty about potential adverse development. For more information on this transaction, see MD&A -Critical Accounting Estimates, Annual Reserve Reviews.
Income tax benefitof $166 in 2016 compared to income tax expense of $289 in 2015, primarily due to a decrease in taxable income and the effect of $113 of federal tax credits and

other tax benefits in 2016 associated with investments in solar energy partnerships, as well as tax benefits in 2016 from the sale of the Company's U.K property and casualty run-off subsidiaries.
Differences between the Company's effective income tax rate and the U.S. statutory rate of 35% are due primarily to tax exempt interest earned on invested assets, changes in the valuation allowance recorded on capital loss carryovers and federal tax credits associated with investments in solar energy partnerships.
Income from discontinued operations, net of tax,decreased from 2015 to 2016 primarily due to lower tax benefits recognized in 2016, a write-off of DAC associated with fixed annuities, lower investment income and a reinsurance gain on disposition in 2015, partially offset by lower net realized capital losses. In addition, the continued run-off of the variable and fixed annuity block resulted in lower fee income, partially offset by lower amortization of DAC and lower insurance operating costs and other expenses.
INVESTMENT RESULTS
Composition of Invested Assets
 December 31, 2021December 31, 2020
 AmountPercentAmountPercent
Fixed maturities, available-for-sale ("AFS"), at fair value$42,847 74.2 %$45,035 79.7 %
Equity securities, at fair value2,094 3.6 %1,438 2.5 %
Mortgage loans (net of ACL of $29 and $38)5,383 9.3 %4,493 7.9 %
Limited partnerships and other alternative investments3,353 5.8 %2,082 3.7 %
Other investments [1]375 0.7 %201 0.4 %
Short-term investments3,697 6.4 %3,283 5.8 %
Total investments$57,749 100.0 %$56,532 100.0 %
Composition of Invested Assets
 December 31, 2017December 31, 2016
 AmountPercentAmountPercent
Fixed maturities, available-for-sale ("AFS"), at fair value$36,964
81.9%$32,182
80.9%
Fixed maturities, at fair value using the fair value option ("FVO")41
0.1%211
0.5%
Equity securities, AFS, at fair value1,012
2.3%945
2.4%
Mortgage loans3,175
7.0%2,886
7.3%
Limited partnerships and other alternative investments1,588
3.5%1,527
3.8%
Other investments [1]96
0.2%111
0.3%
Short-term investments2,270
5.0%1,895
4.8%
Total investments$45,146
100%$39,757
100%
[1] Primarily consists of fixed maturities, at fair value using the fair value option ("FVO"), equity fund investments, overseas deposits, consolidated investment funds and derivative instruments which are carried at fair value.
[1]Primarily relates to derivative instruments.
Year ended December 31, 20172021 compared to the year ended December 31, 20162020
Total investmentsincreased primarily due to an increase in limited partnerships and other alternative investments, mortgage loans, and equity securities, partially offset by a decrease in fixed maturities, AFS, short-termAFS.
Limited partnerships and other alternative investments increased primarily driven by increased valuations and mortgageadditional investments in real estate joint ventures.


Mortgage loans increased largely due to funding of industrial, multifamily, and retail commercial whole loans.
Equity securities increased due to net purchases and appreciation in value due to higher equity market levels.
Fixed maturities, AFS increaseddecreased primarily due the transfer in of fixed maturities, AFS related to the acquisition of Aetna's U.S. group life and disability business as well as an increasea decrease in valuations due to higher interest rates, partially offset by tighter credit spreads.
Short-term investments increased largely as a result of the Company's securities lending agreements. For more information on the Company's securities lending agreements, see Note 6 - Investments.
Mortgage Loans increased largely The decline was also due to originations of multifamily commercial whole loans.the reinvestment into other asset classes.

52


Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Net Investment Income
For the years ended December 31,
202120202019
(Before tax)AmountYield [1]AmountYield [1]AmountYield [1]
Fixed maturities [2]$1,349 3.1 %$1,442 3.4 %$1,559 3.8 %
Equity securities73 4.9 %39 3.7 %46 3.4 %
Mortgage loans181 3.7 %172 3.9 %165 4.4 %
Limited partnerships and other alternative investments732 31.8 %222 12.3 %232 14.4 %
Other [3]58 42 32 
Investment expense(80)(71)(83)
Total net investment income$2,313 4.3 %$1,846 3.6 %$1,951 4.1 %
Total net investment income excluding limited partnerships and other alternative investments$1,581 3.1 %$1,624 3.3 %$1,719 3.7 %
[1]Yields calculated using annualized net investment income divided by the monthly average invested assets at amortized cost, as applicable, excluding repurchase agreement and securities lending collateral, if any, and derivatives book value.
Net Investment Income
 For the years ended December 31,
 201720162015
(Before tax)AmountYield [1]AmountYield [1]AmountYield [1]
Fixed maturities [2]$1,303
3.9%$1,319
4.0%$1,301
3.9%
Equity securities24
2.8%22
3.2%17
2.6%
Mortgage loans124
4.1%116
4.2%115
4.4%
Limited partnerships and other alternative investments174
12.0%128
8.6%130
8.0%
Other [3]49

51

57

Investment expense(71)
(59)
(59)
Total net investment income$1,603
4.0%$1,577
4.0%$1,561
3.9%
Total net investment income excluding limited partnerships and other alternative investments$1,429
3.7%$1,449
3.8%$1,431
3.8%
[2]Includes net investment income on short-term investments.
[1]Yields calculated using annualized net investment income divided by the monthly average invested assets at amortized cost as applicable, excluding repurchase agreement and securities lending collateral, if any, and derivatives book value.
[2]Includes net investment income on short-term investments.
[3]Primarily includes income from derivatives that qualify for hedge accounting and hedge fixed maturities.
[3]Primarily includes changes in fair value of certain equity fund investments and income from derivatives that qualify for hedge accounting and are used to hedge fixed maturities.
Year ended December 31, 20172021 compared to the year ended December 31, 20162020
Total net investment income increased primarily due to higherto:
Greater income from limited partnerships and other alternative investments primarily driven by higher valuations and cash distributions within private equity funds and sales of underlying investments within real estate funds;
A higher level of invested assets;
Greater income from non-routine items, including yield adjustments on prepayable securities; and
A higher yield from equity investments.
These increases were partially offset by a lower make-whole payment incomeyield on fixed maturities resulting from reinvesting at lower rates and increased investment expense. Income from limited partnerships and other alternative investments increased due to higher valuation write-ups of private equity partnerships and strong returnsa lower yield on real estate investments in 2017.floating rate investments.
Annualized net investment income yield,excluding limited partnerships and other alternative investments, was 3.7% in 2017down primarily due to lower reinvestment rates, partially offset
by greater income from non-routine income items and 3.8% in 2016. Excluding make-whole payment income a higher yield on equity securities.
Average reinvestment rate, on fixed maturities income received from previously impaired securities, and prepayment penalties on mortgage loans, excluding certain U.S. Treasury securities, for the year-ended December 31, 2021, was 2.6% which was below the average yield of sales and maturities of 3.0% for the same period. Average reinvestment rate for the year-ended December 31, 2020, was 2.5% which was below the average yield of sales and maturities of 3.4%.
For the 2022 calendar year, we expect the annualized net investment income yield, excluding limited partnerships and other alternative investments, was 3.6%to be lower than the portfolio yield earned in 2017 consistent with that of the same period for 2016.
Average2021 due to lower reinvestment rateexcluding certain U.S. Treasury securities and cash equivalent securities, for the year ended December 31, 2017, was approximately 3.5% which was
below the average yield of sales and maturities of 3.7% for the same period. For the year ended December 31, 2017, the average reinvestment rate of 3.5% remained consistent with that of the same period in 2016.
We expect therates. The estimated impact on annualized net investment income yield for the 2018 calendar year, excluding limited partnerships and other alternative investments, to be slightly below the portfolio yield earned in 2017. This assumes the Company earns less income in 2018 from make-whole payment income on fixed maturities and recoveries on previously impaired securities than it did in 2017 and that reinvestment rates continue to be below the average yield of sales and maturities. The estimated impact on net investment income is subject to change as the composition of the portfolio changes throughvariability due to evolving market conditions, active portfolio management, and changes in market conditions.
Year ended December 31, 2016 compared to the year ended December 31, 2015
Total net investmentlevel of non-routine income increased primarily due to higher asset levels, partially offset by lower items, such as make-whole payments, prepayment penalties on fixed maturities as well as reinvesting at lower interest rates.mortgage loans and yield adjustments on prepayable securities.


53


Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Net Realized Gains (Losses)
For the years ended December 31,
(Before tax)202120202019
Gross gains on sales of fixed maturities
$319 $255 $234 
Gross losses on sales of fixed maturities
(89)(50)(56)
Equity securities [1]227 (214)254 
Net credit losses on fixed maturities, AFS [2](28)
Change in ACL on mortgage loans [3](19)
Intent-to-sell impairments [2]— (5)— 
Net other-than-temporary impairment ("OTTI") losses recognized in earnings(3)
Valuation allowances on mortgage loans
Other, net [4]39 47 (35)
Net realized gains (losses)$509 $(14)$395 
[1]The net unrealized gains on equity securities still held as of the end of the period and included in net realized gains (losses) were $155, $53, and $164 for the years ended December 31, 2021, 2020, and 2019, respectively.
Net Realized Capital Gains (Losses)
 For the years ended December 31,
(Before tax)201720162015
Gross gains on sales$275
$222
$219
Gross losses on sales(113)(159)(194)
Net other-than-temporary impairment ("OTTI") losses recognized in earnings [1](8)(27)(41)
Valuation allowances on mortgage loans [2](1)
(1)
Transactional foreign currency revaluation14
(78)
Non-qualifying foreign currency derivatives(14)83
13
Other, net [3]12
(151)(8)
Net realized capital gains (losses)$165
$(110)$(12)
[2]Due to the adoption of accounting guidance for credit losses on January 1, 2020, realized losses previously reported as OTTI are now presented as credit losses which are net of any recoveries. For further information refer to Note 1 - Basis of Presentation and Significant Accounting Policies. In addition, see Credit Losses on Fixed Maturities, AFS and Intent-to-Sell Impairments within the Investment Portfolio Risks and Risk Management section of the MD&A.
[1]See Other-Than-Temporary Impairments within the Investment Portfolio Risks and Risk Management section of the MD&A.
[2]See Valuation Allowances on Mortgage Loans within the Investment Portfolio Risks and Risk Management section of the MD&A.
[3]Primarily consists of changes in value of non-qualifying derivatives, including credit derivatives and interest rate derivatives used to manage duration. Also included for the year ended December 31, 2016, is a loss related to the write-down of investments in solar energy partnerships, which generated tax benefits, and a loss related to the sale of the Company's U.K. property and casualty run-off subsidiaries.
[3]Represents the change in ACL recorded during the period following the adoption of accounting guidance for credit losses on January 1, 2020. For further information refer to Note 1 - Basis of Presentation and Significant Accounting Policies. In addition, see ACL on Mortgage Loans within the Investment Portfolio Risks and Risk Management section of the MD&A.
[4]Includes gains (losses) on non-qualifying derivatives for 2021, 2020, and 2019 of $12, $104, and $(24), respectively, gains (losses) from transactional foreign currency revaluation of $(1), $(1) and (9), respectively, and a loss of $21 and $48, respectively, on the sale of Continental Europe Operations for the years ended December 31, 2021 and 2020. For the year-ended December 31, 2021, there was also a gain of $46 on the sale of the Company's previously owned interest in Talcott Resolution.
Year ended December 31, 20172021
Gross gains and losses on saleswere primarily the resultdue to net sales of duration, liquidity and credit management within corporate securities, U.S. treasury securities, equity securities and tax-exempt municipal bonds.municipals, in addition to sales of U.S. treasuries for duration and risk management.
Equity securities net gains were primarily driven by appreciation in value due to higher equity market levels and gains realized on exit of private equity direct investments.
Other, net gains and losses included a gain included gainsof $46 on the sale of the Company's 9.7% retained interest in Talcott Resolution, sold on June 30, 2021, and a loss of $21 related to credit derivatives due to credit spread tightening, partially offset by lossesthe sale of $7 related to equity derivatives hedging against the impact of a decline in the equity market on the investment portfolio.
Year ended December 31, 2016
Gross gains and losses on saleswere primarily a result of duration, liquidity and credit management within corporate, U.S. treasury, tax-exempt municipal and equity securities.
Other, net loss included losses of $96 related to the write-down of investments in solar energy partnerships that generated solar tax credits and losses of $81 associated with the Company's U.K. property and casualty run-off subsidiaries thatContinental Europe Operations, which was completed on December 29, 2021. Also included were sold in May 2017. For further information related to the investment in solar energy partnerships and resulting solar tax credits, refer to Note 16 - Income Taxes of Notes to Consolidated Financial Statements. In addition, there were losses of $15 related to equity derivatives which were hedging against the impact of a decline in the equity market on the investment portfolio.
Year ended December 31, 2015
Gross gains and losses on sales were primarily a
result of duration, liquidity and credit management, as well as
tactical changes to the portfolio as a result of changing market
conditions. This included sales to reduce exposure to energy,
emerging markets and below investment grade corporate
securities as well as sales within corporate, U.S. treasury and
equity securities.
Other, net losses were primarily related to losses of $7 on credit derivatives driven by wideninga decrease in credit spreads.
Year ended December 31, 2020
Gross gains and losses on sales were primarily driven by issuer-specific sales of corporate securities and tax-exempt municipal bonds, rebalancing within the foreign government sector, and sales of U.S. treasury securities for duration and/or liquidity management.
Equity securities net losses were driven by mark-to-market losses due to the decline in equity market levels in the first quarter and losses incurred on sales across multiple issuers as the Company reduced its exposure to equity securities, partially offset by mark-to-market gains on certain preferred equities.
Other, net gains are primarily due to $75 of realized gains on terminated derivatives used to hedge against a decline in equity market levels and $21 of gains on interest rate derivatives due to a decline in interest rates. These gains were partially offset by
a loss of $48, before tax, on the sale of the Company’s Continental Europe Operations which the Company agreed to sell in September of 2020.
CRITICAL ACCOUNTING ESTIMATES
The preparation of financial statements in conformity with U.S. GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ, and in the past have differed, from those estimates.
The Company has identified the following estimates as critical in that they involve a higher degree of judgment and are subject to a significant degree of variability:
property and casualty insurance product reserves, net of reinsurance;
group benefit long-term disability (LTD)LTD reserves, net of reinsurance;
evaluation of goodwill for impairment;
valuation of investments and derivative instruments including evaluation of other-than-temporary impairmentscredit losses on available-for-sale securitiesfixed maturities, AFS and valuation allowancesACL on mortgage loans; and
valuation allowance on deferred tax assets; and
contingencies relating to corporate litigation and regulatory matters.
Certain
54

Part II - Item 7. Management's Discussion and Analysis of these estimates are particularly sensitive to market conditions,Financial Condition and deterioration and/or volatility in the worldwide debt or equity markets could have a material impact on the Consolidated Financial Statements. Results of Operations
In developing these estimates management makes subjective and complex judgments that are inherently uncertain and subject to material change as facts and circumstances develop. Although variability is inherent in these estimates, management believes the amounts provided are appropriate based upon the
facts available upon compilation of the financial statements. Certain of these estimates are particularly sensitive to market conditions, and deterioration and/or volatility in the worldwide debt or equity markets could have a material impact on the Consolidated Financial Statements.




|PROPERTY & CASUALTY INSURANCE PRODUCT RESERVES, NET OF REINSURANCE
P&C Loss and Loss Adjustment Expense Reserves, Net of Reinsurance, by Segment as of December 31, 2021
hig-20211231_g26.jpg
Loss and LAE Reserves, Net of Reinsurance as of December 31, 2021
Commercial LinesPersonal Lines
Property & Casualty
Other Operations
Total Property &
Casualty Insurance
% Total Reserves-net
Workers’ compensation$11,259 $— $— $11,259 44.4%
General liability4,960 — — 4,960 19.5%
Marine303 — — 303 1.2%
Package business [1]1,924 — — 1,924 7.6%
Commercial property530 — — 530 2.1%
Automobile liability1,175 1,390 — 2,565 10.1%
Automobile physical damage14 40 — 54 0.2%
Professional liability1,261 — — 1,261 5.0%
Bond434 — — 434 1.7%
Homeowners— 364 — 364 1.4%
Asbestos and environmental110 10 604 724 2.9%
Assumed reinsurance285 — 96 381 1.5%
All other171 435 609 2.4%
Total reserves-net22,426 1,807 1,135 25,368 100.0%
Reinsurance and other recoverables4,480 37 1,564 6,081 
Total reserves-gross$26,906 $1,844 $2,699 $31,449 
[1]Commercial Lines policy packages that include property and general liability coverages are generally referred to as the package line of business.
55

Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Property & Casualty Insurance Product Reserves    
P&C Loss and Loss Adjustment Expense Reserves,
Net of Reinsurance, by Segment as of December 31, 2017
Loss and LAE Reserves, Net of Reinsurance as of December 31, 2017
 Commercial LinesPersonal Lines
Property & Casualty
Other Operations
Total Property &
Casualty Insurance
% Total Reserves-net
Workers’ compensation$9,600
$
$
$9,600
48.4%
General liability2,167


2,167
10.9%
Package business [1]1,500


1,500
7.6%
Commercial property390


390
2.0%
Automobile liability927
1,707

2,634
13.3%
Automobile physical damage13
32

45
0.2%
Professional liability561


561
2.8%
Bond286


286
1.4%
Homeowners
471

471
2.4%
Asbestos and environmental116
11
1,325
1,452
7.3%
Assumed reinsurance

122
122
0.6%
All other186
2
402
590
3.0%
Total reserves-net15,746
2,223
1,849
19,818
100.0%
Reinsurance and other recoverables3,147
71
739
3,957
 
Total reserves-gross$18,893
$2,294
$2,588
$23,775
 
[1]Commercial Lines policy packages that include property and general liability coverages are generally referred to as the package line of business.
For descriptions of the coverages provided under the lines of business shown above, see Part I - Item1, Business.
Overview of Reserving for Property and Casualty Insurance Claims
It typically takes many months or years to pay claims incurred under a property and casualty insurance product; accordingly, the Company must establish reserves at the time the loss is incurred. Most of the Company’s policies provide for occurrence-based
coverage where the loss is incurred when a claim event happens like an automobile accident, house or building fire or injury to an employee under a workers’ compensation policy. Some of the Company's policies, mostly for directors and officers insurance and errors and omissions insurance, are claims-made policies where the loss is incurred in the period the claim event is reported to the Company even if the loss event itself occurred in an earlier period.



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Loss and loss adjustment expense reserves provide for the estimated ultimate costs of paying claims under insurance policies written by the Company, less amounts paid to date. These reserves include estimates for both claims that have been reported and those that have not yet been reported, and include estimates of all expenses associated with processing and settling these claims. Case reserves are established by a claims handler on each individual claim and are adjusted as new information becomes known during the course of handling the claim. Incurred but not reported (“IBNR”) reserves represent the difference between the estimated ultimate cost of all claims and the actual loss and loss adjustment expenses reported to the Company by claimants (“reported losses”). Reported losses represent cumulative loss and loss adjustment expenses paid plus case reserves for outstanding reported claims. For most lines, Company actuaries evaluate the total reserves (IBNR and case reserves) on an accident year basis. An accident year is the calendar year in which a loss is incurred, or, in the case of claims-made policies, the calendar year in which a loss is reported. For certain lines acquired from the Navigators Group book of business, total reserves are evaluated on a policy year basis and then converted to accident year. A policy year is the calendar year in which a policy incepts.
Factors that Change Reserve Estimates-Reserve estimates can change over time because of unexpected changes in the external environment. Inflation in claim costs, such as with medical care, hospital care, automobile parts, wages and home and building repair, would cause claims to settle for more than they are initially reserved. Changes in the economy can cause an increase or decrease in the number of reported claims (claim frequency). For example, an improving economy could result in more automobile miles driven and a higher number of automobile reported claims, whileor a contracting economychange in economic conditions can sometimes lead to an increase inmore or less workers’ compensation reported claims. An increase in the number or percentage of claims litigated can increase the average settlement amount per claim (claim severity). Changes in the judicial environment can affect interpretations of damages and how policy coverage applies which could increase or decrease claim severity. Over time, judges or juries in certain jurisdictions may be more inclined to determine liability and award damages. New legislation can also change how damages are defined or change the statutes of limitations for the filing of civil suits, resulting in greater claim frequency or severity. In addition, new
types of injuries may arise from exposures not contemplated when the policies were written. Past examples include pharmaceutical products, silica, lead paint, sexual molestation orand sexual abuse and construction defects.
Reserve estimates can also change over time because of changes in internal Company operations. A delay or acceleration in handling claims may signal a need to increase or reduce reserves from what was initially estimated. New lines of business may have loss development patterns that are not well established. Changes in the geographic mix of business, changes in the mix of business by industry and changes in the mix of business by policy limit or deductible can increase the risk that losses will ultimately develop differently than the loss development patterns assumed in our reserving. In addition, changes in the quality of risk selection in underwriting and changes in interpretations of policy language could increase or decrease ultimate losses from what was assumed in establishing the reserves.
In the case of assumed reinsurance, all of the above risks apply. The Company assumes insurance risk from certain pools and associations and, prior to 2004, assumed property and casualty risks from other insurance companies.companies as part of its Global Re business acquired from Navigators Group and from certain pools and associations. Global Re, which is a part of the global specialty business, mostly assumes property, casualty and specialty risks. Changes in the case reserving and reporting patterns of insurance companies ceding to The Hartford can create additional uncertainty in estimating the reserves. Due to the inherent complexity of the assumptions used, final claim settlements may vary significantly from the
present estimates of direct and assumed reserves, particularly when those settlements may not occur until well into the future.
Reinsurance Recoverables-Through both facultative and treaty reinsurance agreements, the Company cedes a share of the risks it has underwritten to other insurance companies. The Company records reinsurance recoverables for losslosses and loss adjustment expenses ceded to its reinsurers representing the anticipated recovery from reinsurers of unpaid claims, including IBNR.
The Company estimates the portion of losses and loss adjustment expenses to be ceded based on the terms of any applicable facultative and treaty reinsurance, including an estimate of how IBNR for losses that will ultimately be ceded.
The Company provides an allowance for uncollectible reinsurance, reflecting management’s best estimate of reinsurance cessions that may be uncollectible in the future due to reinsurers’ unwillingness or inability to pay. The estimated allowance for uncollectible reinsurance comprises an ACL and an allowance for disputed balances. The ACL primarily considers the credit quality of the Company's reinsurers while the allowance for disputes considers recent outcomes in arbitration and litigation in disputes between reinsurers and cedants and recent communicationcommutation activity between reinsurers and cedants that may signal how the Company’s own reinsurance claims may settle. Where its reinsurance contracts permit, the Company secures funding of future claim obligations with various forms of collateral, including irrevocable letters of credit, secured trusts, funds held accounts and group-wide offsets. The allowance for uncollectible reinsurance was $104$96 as of December 31, 2017,2021, comprised of $18$42 related to Commercial Lines, $1 related to
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Part II - Item 7. Management's Discussion and $86Analysis of Financial Condition and Results of Operations
Personal Lines and $53 related to Property & Casualty Other Operations.
The Company’s estimate of reinsurance recoverables, net of an allowance for uncollectible reinsurance, is subject to similar risks and uncertainties as the estimate of the gross reserve for unpaid losses and loss adjustment expenses for direct and assumed exposures.
Review of Reserve Adequacy-The Hartford regularly reviews the appropriateness of reserve levels at the line of business or more detailed level, taking into consideration the variety of trends that impact the ultimate settlement of claims. For Property & Casualty Other Operations, asbestos and environmental (“Run-off A&E”) reserves are reviewed by type of event rather than by line of business.
Reserve adjustments, which may be material, are reflected in the operating results of the period in which the adjustment is determined to be necessary. In the judgment of management, information currently available has been properly considered in establishing the reserves for unpaid losses and loss adjustment expenses and in recording the reinsurance recoverables for ceded unpaid losses.
Reserving Methodology
For a discussion of how A&E reserves are set, see MD&A - P&C Insurance Product Reserves, Reserving for Asbestos and Environmental Claims within Property & Casualty Other Operations. The following is a discussion of the reserving methods used for the Company's property and casualty lines of business other than asbestos and environmental.
How Reserves Are Set-Reserves are set by line of business within the operating segments. A single line of business



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

may be written in more than one segment. Case reserves are established by a claims handler on each individual claim and are adjusted as new information becomes known during the course of handling the claim. Lines of business for which reported losses emerge over a long period of time are referred to as long-tail lines of business. Lines of business for which reported losses emerge more quickly are referred to as short-tail lines of business. The Company’s shortest-tail lines of business are homeowners, commercial property, marine and automobile physical damage. The longest tail lines of business include workers’ compensation, general liability, professional liability and assumed reinsurance. For short-tail lines of business, emergence of paid losslosses and case reserves is credible and likely indicative of ultimate losses. For long-tail lines of business, emergence of paid losses and case reserves is less credible in the early periods after a given accident year and, accordingly, may not be indicative of ultimate losses.
Use of Actuarial Methods and Judgments-The Company’s reserving actuaries regularly review reserves for both current and prior accident years using the most current claim data. A variety of actuarial methods and judgments are used for most lines of business to arrive at selections of estimated ultimate losses and loss adjustment expenses.These New methods may be added for specific lines over time to inform these selections where appropriate. The reserve selections incorporate input, as appropriate, from claims personnel, pricing actuaries and operating management about reported loss cost trends and other factors that could affect the reserve estimates. Most reserves are reviewed fully each quarter, including loss and loss adjustment expense reserves for homeowners, commercial property, marine property, automobile physical damage, automobile liability, package property business, and workers’ compensation,compensation. Other reserves, including most general liability and professional liability. Otherliability lines, are reviewed semi-annually. Certain additional reserves are also reviewed semi-annually (twice per year)semi-
annually or annually. These primarily includeannually, including reserves for losses incurred in accident years older than twelve years for Personal Lines and older than twenty years for Commercial Lines, as well as reserves for bond, assumed reinsurance, latent exposures such as construction defects, and unallocated loss adjustment expenses. For reserves that are reviewed semi-annually or annually, management monitors the emergence of paid and reported losses in the intervening quarters and, if necessary, performs a reserve review to determine whether the reserve estimate should change.
An expected loss ratio is used in initially recording the reserves for both short-tail and long-tail lines of business. This expected loss ratio is determined by starting with the average loss ratio of recent prior accident years and adjusting that ratio for the effect of expected changes to earned pricing, loss frequency and severity, mix of business, ceded reinsurance and other factors. For short-tail lines, IBNR for the current accident year is initially recorded as the product of the expected loss ratio for the period, earned premium for the period and the proportion of losses expected to be reported in future calendar periods for the current accident period. For long-tailed lines, IBNR reserves for the current accident year are initially recorded as the product of the expected loss ratio for the period and the earned premium for the period, less reported losses for the period.
As losses emerge or develop in periods subsequent to a given accident year, reserving actuaries use other methods to estimate ultimate unpaid losses in addition to the expected loss ratio method. These primarily include paid and reported loss development methods, frequency/severity techniques and the Bornhuetter-Ferguson method (a combination of the expected loss ratio and paid development or reported development method). Within any one line of business, the methods that are given more influence vary based primarily on the maturity of the accident year, the mix of business and the particular internal and external influences impacting the claims experience or the methods. The output of the reserve reviews are reserve estimates that are referred to herein as the “actuarial indication”.representing a range of actuarial indications.
Reserve Discounting-Most of the Company’s property and casualty insurance product reserves are not discounted. However, the Company has discounted liabilities funded through structured settlements and has discounted certain reserves for indemnity payments due to permanently disabled claimants undera portion of workers’ compensation policies.reserves that have a fixed and determinable payment stream. For further discussion of these discounted liabilities, see Note 1 - Basis of Presentation and Significant Accounting Policies of Notes to Consolidated Financial Statements.
Differences Between GAAP and Statutory Basis Reserves-As of December 31, 20172021 and 2016,2020, U.S. property and casualty insurance product reserves for losses and loss adjustment expenses, net of reinsurance recoverables, reported under U.S. GAAP were approximately equal tolower than net reserves reported on a statutory basis. The primary difference between the statutory and GAAP reserve amounts isbasis, primarily due to reinsurance recoverables on two ceded retroactive reinsurance agreements that are recorded as a cededreduction of other liabilities under statutory accounting. One of the retroactive reinsurance agreements covers substantially all adverse development on asbestos and environmental ADC which isreserves subsequent to 2016, up to a retroactive reinsurance agreement between $1.5 billion limit, and the other covered adverse development on Navigators Insurers' existing net loss and allocated loss adjustment reserves as of December 31, 2018, up to a $300 limit. Under both agreements,
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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
the Company andcedes to NICO, that is not included in insurance liabilities for statutory accounting. This difference is largely offset by liabilities for unpaid losses for permanently disabled workers’ compensation claimants discounted under U.S. GAAP at rates that are no higher than risk-free interest rates in effect at the time the claims are incurred which can vary from the statutory discount rates set by regulators. In addition, a portionsubsidiary of the U.S. GAAP provision for uncollectible reinsurance is not recognized under statutory accounting.Berkshire Hathaway Inc. ("Berkshire").
Reserving Methods by Line of Business-Apart from Run-off A&E which is discussed in the following section on Property & Casualty Other Operations, below is a general discussion of which reserving methods are preferred by line of business. Because the actuarial estimates are generated at a
much finer level of detail than line of business (e.g., by distribution channel, coverage, accident period), other methods than those described for the line of business may also be employed for a coverage and accident year within a line of business. Also, as circumstances change, the methods that are given more influence will change.



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Preferred Reserving Methods by Line of Business
Commercial property, homeowners and automobile physical damageThese short-tailed lines are fast-developing and paid and reported development techniques are used as these methods use historical data to develop paid and reported loss development patterns, which are then applied to cumulative paid and reported losses by accident period to estimate ultimate losses. In addition to paid and reported development methods, for the most immature accident months, the Company uses frequency and severity techniques and the initial expected loss ratio. The advantage of frequency/severity techniques is that frequency estimates are generally easier to predict and external information can be used to supplement internal data in estimating average severity.
Personal automobile liabilityFor personal automobile liability, and bodily injury in particular, the Company performs a greater number of techniques than it does for commercial property, homeowners and automobile physical damage. Inin addition to traditional paid and reported development methods, the Company relies on frequency/severity techniques and Berquist-Sherman techniques. Because the paid development technique is affected by changes in claim closure patterns and the reported development method is affected by changes in case reserving practices, the Company usesreviews and often relies on Berquist-Sherman techniques which adjust these patterns to reflect current settlement rates and case reserving practices. The Company generally uses the reported development method for older accident years and a combination of reported development, frequency/severity and Berquist-Sherman methods for more recent accident years. For older accident periods, reported losses are a good indicator of ultimate losses given the high percentage of ultimate losses reported to date. For more recent periods, the frequency/severity techniques are not affected as much by changes in case reserve practices and changing disposal rates and the Berquist-Sherman techniques specifically adjust for these changes.
AutomobileCommercial automobile liability for commercial linesThe Company performs a variety of techniques, including the paid and short-tailed general liabilityreported development methods and frequency/severity techniques. For older, more mature accident years, the Company primarily uses reported development techniques. For more recent accident years, the Company typically prefers frequency / relies on several methods that incorporate expected loss ratios, reported loss development, paid loss development, frequency/severity, techniques. These techniques separately analyze losses abovecase reserve adequacy, and below a capping level (average severity) as larger claims typically behave differently than smaller claims.claim settlement rates.
Professional liabilityReported and paid loss development patterns for this line tend to be volatile. Therefore, the Company typically relies onsupplements the expected loss ratio method and paid and reported development methods with others such as individual claim reviews and frequency and severity techniques.
Long-tailed generalGeneral liability, bond and large deductible workers’ compensationFor these long-tailed lines of business, the Company generally relies on the expected loss ratio and reported development techniques. The Company generally weights these techniques together, relying more heavily on the expected loss ratio method at early ages of development and shifting more onweight onto the reported development method as an accident year matures. For certain general liability lines the Company uses a Berquist-Sherman technique to adjust for changes in claim reserving patterns. The Company also uses various frequency/severity methods aimed at capturing large loss development and in some bond lines individual claim reviews are used.
Workers’ compensationWorkers’ compensation is the Company’s single largest reserve line of business and a wide range of methods are used. Methods includeDue to the long-tailed nature of workers' compensation, the selection of methods is driven by expected loss ratio methods ("ELR") at early evaluations with emphasis shifting first to Bornhuetter-Ferguson methods, then to paid and reported development methods (with more reliance placed on paid methods), and finally to methods that are responsive to the inventory of open claims. Across these techniques, the expected loss ratiothere are adjustments related to changes in emergence patterns across years, projections of future cost inflation, outlier claims, and Bornhuetter-Ferguson methods, and an in-depth analysis on the largestof larger states. In recent years, we have seen an acceleration of paid losses relative to historical patterns and have adjusted our expected loss development patterns accordingly. This acceleration has largely been due to two factors. First, in more recent accident years, we have seen a higher concentration of first dollar workers' compensation business and less excess of loss business resulting in fewer longer-tailed, excess workers' compensation claims. Second,
MarineFor marine liability, the Company has seen an increase in lump sum settlements to claimants across multiple accident years. Adjusting for the effect of an acceleration in payments compared to historical patterns, paid loss development techniques are generally preferred for the workers' compensation line, particularly for more mature accident years. For less mature accident years, the Company places greater reliancerelies on the expected loss ratio, Berquist-Sherman, and reported development methods, open claim approaches,techniques. The Company generally weights these techniques together, relying more heavily on the expected loss ratio method at early ages of development and state-by-state analysis.then shifts towards Berquist-Sherman and then more towards the reported development method as an accident year matures. For marine property segments, the Company relies on a Berquist-Sherman method for early development ages then shifts to reported development techniques.
Assumed reinsurance and all otherFor these lines, the Company tends to rely mostly onStandard methods, such as expected loss ratio, Berquist-Sherman and reported development techniques.techniques are applied. These methods and analyses are informed by underlying treaty by treaty analyses supporting the expected loss ratios, and cedant data will often inform the loss development patterns. In assumed reinsurance, assumptions aresome instances, reserve indications may also be influenced by information gained from claimclaims and underwriting audits. Policy quarter and policy year loss reserve estimates are then converted to an accident year basis.
Allocated loss adjustment expenses (ALAE)("ALAE")For some lines of business (e.g., professional liability, assumed reinsurance, and assumed reinsurance)the acquired Navigators Group book of business), ALAE and losses are analyzed together. For most lines of business, however, ALAE is analyzed separately, using paid development techniques and a ratio of paid ALAE to paid loss is applied to loss reserves to estimate unpaid ALAE.
Unallocated loss adjustment expenses (ULAE)("ULAE")ULAE is analyzed separately from loss and ALAE. For most lines of business, incurredfuture ULAE costs to be paid in the future are projected based on an expected claim handling cost per claim year, the anticipated claim closure pattern and the ratio of paid ULAE to paid loss is applied to estimated unpaid losses. For some lines, a simplified paid-to-paid approach is used.
In
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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
The recorded reserve for losses and loss adjustment expenses represents the final stepCompany's best estimate of the reserve review process, senior reserving actuariesultimate settlement amount of unpaid losses and senior management apply theirloss adjustment expenses. In applying judgment, to determine the appropriate level of reservesbest estimate is selected after considering the estimates derived from a number of actuarial methods, giving more weight to those methods deemed more predictive of ultimate unpaid losses and loss adjustment expenses. The Company does not produce a statistical range or confidence interval of reserve estimates and, since reserving methods with more credibility are given greater weight, the selected best estimate may differ from the mid-point of the various estimates produced by the actuarial methods used.
Assumptions used in arriving at the selected actuarial indications and otherconsider a number of factors, not contemplatedincluding the immaturity of emerged claims in the actuarial indications. Those factors include, but are not limited to, the assessed reliability of key lossrecent accident years, emerging trends and assumptions used in the current actuarial indications, the maturity of the accident year, pertinent trends observed over the recent past, and the level of volatility within a particulareach line of business, and the improvement or deteriorationbusiness.
Adjustments to reserves of actuarial indications in the current period as compared to the prior periods. The Company also considers the magnitude of the difference between the actuarial indication and the recorded reserves.
Based on the results of the quarterly reserve review process, the Company determines the appropriate reserve adjustments, if any,
to record. In general, adjustments are made more quickly to more mature accident years and less volatile lines of business. Such adjustments of reserves are referred to as “prior accident year development”. Increases in previous estimates of ultimate loss costs are referred to as either an increase in prior accident year reserves or as unfavorable reserve development. Decreases in previous estimates of ultimate loss costs are referred to as either a decrease in prior accident year reserves or as favorable reserve development. Reserve development can influence the comparability of year over year underwriting results.
Total recorded net reserves, excluding asbestos and environmental, were 4.7% higher than the actuarial indication of the reserves as of December 31, 2017.



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

For a discussion of changes to reserve estimates recorded in 2017,2021, see Note 12 - Reserve for Unpaid Losses and Loss Adjustment Expenses in the Reserve Development section below.Notes to Consolidated Financial Statements.
Current Trends Contributing to Reserve Uncertainty
The Hartford is a multi-line company in the property and casualty insurance business. The Hartford is, therefore, subject to reserve uncertainty stemming from changes in loss trends and other conditions which could become material at any point in time. As market conditions and loss trends develop, management must assess whether those conditions constitute a long-term trend that should result in a reserving action (i.e., increasing or decreasing the reserve).
Difficult to Estimate Tort Exposures-General liability- Within Commercial Lines and Property & Casualty Other Operations, the Company has exposure to general liability claims, including from bodily injury, property damage and product liability. Reserves for these exposures can be particularly difficult to estimate due to the long development pattern and uncertainty about how cases will settle. In particular, the Company has exposure to bodily injury claims as athat is the result of long-term or continuous exposure to harmful products or substances. Examples include, but are not limited to, pharmaceutical products, silica, talcum powder, per-and polyfluoroalkyl substances ("PFAS"), head injuries and lead paint. The Company also has exposure to claims from construction defects, where property damage or bodily injury from negligent construction is alleged. In addition, the Company has exposure to claims asserted against religious institutions, and other organizations, including the Boy Scouts of America, relating to sexual molestation and sexual abuse. For additional information related to the Company's settlement agreement with
the Boy Scouts of America, see Note 12 - Reserve for Unpaid Losses and Loss Adjustment Expenses in the Notes to Consolidated Financial Statements. State “reviver” statutes, extending statutes of limitations for certain sexual molestation and sexual abuse claims, could result in additional litigation or abuse.could result in unexpected sexual molestation and sexual abuse losses. Such exposures may involve potentially long latency periods and may implicate coverage in multiple policy periods.periods, which can raise complex coverage issues with significant effects on the ultimate scope of coverage. Such exposures may also be impacted by insured bankruptcies. These factors make reserves for such claims more uncertain than other bodily injury or property damage claims. With regard to these exposures, the Company monitors trends in litigation, the external environment including legislation, the similarities to other mass torts and the potential impact on the Company’s reserves. Additionally, uncertainty in estimated claim severity causes reserve variability, particularly with respect to changes in internal claim handling and case reserving practices.
Standard Commercial Lines-In standardWorkers’ compensation- Included in both small commercial lines,and in middle & large commercial, workers’ compensation is the Company’s single biggest line of business and the property and casualty line of business with the longest pattern of loss emergence. To the extent that patterns in the frequency of settlement payments deviate from historical patterns, loss reserve estimates would be less reliable. Medical costs make up more thanapproximately 50% of workers’ compensation payments. As such, reserve estimates for workers’ compensation are particularly sensitive to changes in medical inflation, the changing use of medical care procedures and changes in state legislative and regulatory environments. In addition, a deteriorating economic environment can reduce the ability of an injured worker to return to work and lengthen the time a worker receives disability benefits.
Specialty Lines-In specialty lines, many lines of insurance are “long-tail”, including large deductible workers’ compensation insurance; as such, reserve estimates for these lines are more difficult to determine than reserve estimates for shorter-tail lines of insurance. ReservesNational Accounts, reserves for large deductible workers’ compensation insurance require estimating losses attributable to the deductible amount that will be paid by the insured; if such losses are not paid by the insured due to financial difficulties, the Company is contractually liable.
Commercial Lines automobile- Uncertainty in estimated claim severity causes reserve variability for commercial automobile losses including reserve variability due to changes in internal claim handling and case reserving practices as well as due to changes in the external environment. Another example of reserve variability is with directors’
Directors' and officers’ insurance where uncertaintyofficers' insurance- Uncertainty regarding the number and severity of security class action
suits can result in reserve volatility.volatility for directors' and officers' insurance claims. Additionally, the Company’s exposure to losses under directors’ and officers’ insurance policies, both domestically and internationally, is primarily in excess layers, making estimates of loss more complex.
Personal Lines-In Personal Lines whileautomobile- While claims emerge over relatively shorter periods, estimates can still vary due to a number of factors, including uncertain estimates of frequency and severity trends. Severity trends are affected by changes in internal claim handling and case reserving practices as well as by changes in the external environment.environment, such as due to inflation in labor and materials because of supply chain disruptions affecting repair costs. Changes in claim practices increase the uncertainty in the interpretation of case reserve data, which
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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
increases the uncertainty in recorded reserve levels. Severity trends have increased in recent accident years, in part driven by more expensive parts associated with new automobile technology, causing additional uncertainty about the reliability of past patterns. In addition, the introduction of new products and class plans has led to a different mix of business by type of insured than the Company experienced in the past. Such changes in mix increase the uncertainty of the reserve projections, since historical data and reporting patterns may not be applicable to the new business.
Assumed reinsurance- While the pricing and reserving processes can be challenging and idiosyncratic for insurance companies, the inherent uncertainties of setting prices and estimating such reserves are even greater for the reinsurer. This is primarily due to the longer time between the date of an occurrence and the reporting of claims to the reinsurer, the diversity of development patterns among different types of reinsurance treaties or contracts, the necessary reliance on the ceding companies for information regarding reported claims and differing pricing and reserving practices among ceding companies. In addition, trends that have affected development of liabilities in the past may not necessarily occur or impact liability development in the same manner or to the same degree in the future. As a result, actual losses and LAE may deviate, perhaps substantially, from the expected estimates.
International business- In addition to several of the line-specific trends listed above, the International business acquired through the Navigators Group book of business may have additional uncertainty due to geopolitical, foreign currency, and trade dispute risks.
COVID-19 impacts- As further explained under the "Impact of COVID-19 on our financial condition, results of operations and liquidity" section of this MD&A, the Company incurred $31 of COVID-19 claims in 2021 within P&C, including in workers' compensation and financial lines. Under workers’ compensation, we have experienced a continuation of COVID-19 incurred losses, particularly due to laws or directives in certain states that require coverage of COVID-19 claims for health care and other essential workers based on a presumption that they contracted the virus while working. Under financial lines, we have experienced COVID-19 related claims under employment practices liability insurance policies. These claims tend to be low severity and we are monitoring emerging trends related to return to work and vaccine mandates. We continue to monitor exposure under director's and officer's insurance policies.
In addition to the direct impacts of COVID-19 mentioned above, we are monitoring for indirect impacts as well. This past year we have seen inflationary pressure on building material and labor costs due to supply chain disruption because of the pandemic. This has the potential to impact homeowners and commercial property severity and lengthen reporting patterns due to claim settlement delays. Supply chain disruption as a result of the pandemic has also had an impact on the automobile industry impacting physical damage severities.
Reserve estimates for COVID-19 claims are difficult to estimate. In establishing reserves for COVID-19 incurred claims through December 31, 2021, we have provided IBNR at a higher percentage of ultimate estimated incurred losses than usual as we expect longer claim reporting patterns given the effects of COVID-19. For example, we expect longer delays than usual between the time a worker is treated and the date the claim is
eventually submitted for workers' compensation coverage. Reserve estimates for directors’ and officers’ (“D&O”), errors and omissions ("E&O") and employment practices liability are subject to significant uncertainty given that estimates must be made of the expected ultimate severity of claims that have recently been reported. Changes in the legal environment and litigation process, including but not limited to court delays and closings, may also have potential impacts on development patterns for liability lines.
Catastrophes-Within Commercial Lines and Personal Lines, the Company is exposed to incurred losses from catastrophe events, primarily for damage to property. Reserves for hurricanes, tropical storms, tornado/hail, wildfires, earthquakes and other catastrophe events are subject to significant uncertainty about the number and average severity of claims arising from those events, particularly in cases where the event occurs near the end of a financial reporting period when there is limited information about the extent of damages. For example, after a catastrophe event, it may take a period of time before we are able to access the impacted areas limiting the ability of our claims adjusting staff to inspect losses, make estimates and determine the damages that are covered by the policy. To estimate catastrophe losses, we consider information from claim notices received to date, third party data, visual images of the affected area where we have exposures and our own historical experience of loss reporting patterns for similar events.
Impact of Key Assumptions on Reserves
As stated above, the Company’s practice is to estimate reserves using a variety of methods, assumptions and data elements within its reserve estimation process for reserves other than asbestos and environmental.estimation. The Company does not consistently use statistical loss distributions or confidence levels aroundin the process of determining its reserve estimate and, as a result, does not disclose reserve ranges.
Across most lines of business, the most important reserve assumptions are future loss development factors applied to paid or reported losses to date. The trend in loss cost frequency and severity is also a key assumption, particularly in the most recent accident years, where loss development factors are less credible.
The following discussion discloses possible variation from current estimates of loss reserves due to a change in certain key indicators of potential losses. For automobile liability lines in both Personal Lines and Commercial Lines, the key indicator is the annual loss cost trend, particularly the severity trend component of loss costs. For workers’ compensation and general liability, loss development patterns are a key indicator, particularly for more mature accident years. For workers’ compensation, paid loss development patterns have been impacted by medical cost inflation and other changes in loss cost trends. For general liability, incurred loss development patterns have been impacted by, among other things, emergence of new types of claims (e.g., construction defectPFAS claims) and a shift in the mixture between smaller, more routine claims and larger, more complex claims.
Each of the impacts described below is estimated individually, without consideration for any correlation among key indicators or among lines of business. Therefore, it would be inappropriate to take each of the amounts described below and add them
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together in an attempt to estimate volatility for the Company’s reserves in total. For any one reserving line of business, the estimated variation in reserves due to changes in key indicators is a reasonable estimate of possible variationpotential reserve development that may occur in the future, likely over a period of several calendar years. The variation discussed is not meant to be a worst-case scenario, and,



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

therefore, it is possible that future variation may be more than the amounts discussed below.
Moreover, the variation discussed does not represent a complete statistical range of potential reserve outcomes, and factors exist beyond the key indicators considered which have the potential to drive additional variation to the Company's reserves.
Possible Change in Key IndicatorReserves, Net of Reinsurance December 31, 20172021Estimated Range of Variation in ReservesPotential Reserve Development
Personal Automobile
Liability
+/- 2.5 points to the annual assumed change in loss cost severity for the two most recent accident years$1.71.4 billion+/- $80$65
Commercial Automobile Liability+/- 2.5 points to the annual assumed change in loss cost severity for the two most recent accident years$0.91.2 billion+/- $20$30
Workers' Compensation2% change in paid loss development patterns$9.611.3 billion+/- $400
General Liability10%8% change in reported loss development patterns$2.25.0 billion+/- $200$500
Reserving for Asbestos and Environmental Claims
How A&E Reserves are Set- The process for establishing reserves for asbestos and environmental claims first involves estimating the required reserves gross of ceded reinsurance and then estimating reinsurance recoverables.
In establishing reserves for gross asbestos claims, the Company evaluates its insureds’ estimated liabilities for such claims by examining exposures for individual insureds and assessing how coverage applies. The Company considers a variety of factors, including the jurisdictions where underlying claims have been brought, past, pending and anticipated future claim activity, the level of plaintiff demands, disease mix, past settlement values of similar claims, dismissal rates, allocated loss adjustment expense, and potential bankruptcy impact.impact of other defendants being in bankruptcy.
Similarly, the Company reviews exposures to establish gross environmental reserves. The Company considers several factors in estimating environmental liabilities, including historical values of similar claims, the number of sites involved, the insureds’ alleged activities at each site, the alleged environmental damage, the respective shares of liability of
potentially responsible parties, the appropriateness and cost of remediation, the nature of governmental enforcement activities or mandated remediation efforts and potential bankruptcy impact.impact of other defendants being in bankruptcy.
After evaluating its insureds’ probable liabilities for asbestos and/or environmental claims, the Company evaluates the insurance coverage in place for such claims. The Company considers its insureds’ total available insurance coverage, including the coverage issued by the Company. The Company also considers
relevant judicial interpretations of policy language, the nature of how policy limits are enforced on multi-year policies and applicable coverage defenses or determinations, if any.
The estimated liabilities of insureds and the Company’s exposure to the insureds depends heavily on an analysis of the relevant legal issues and litigation environment. This analysis is conducted by the Company’s lawyers and is subject to applicable privileges.
For both asbestos and environmental reserves, the Company also analyzes its historical paid and reported losses and expenses year by year, to assess any emerging trends, fluctuations or characteristics suggested by the aggregate paid and reported activity. The historical losses and expenses are analyzed on both a direct basis and net of reinsurance.
Once the gross ultimate exposure for indemnity and allocated loss adjustment expense is determined for its insureds by each policy year, the Company calculates its ceded reinsurance projection based on any applicable facultative and treaty reinsurance and the Company’s experience with reinsurance collections. See the section that follows entitled A&E Adverse Development Cover that discusses the impact the reinsurance agreement with NICO may have on future adverse development of asbestos and environmental reserves, if any.
Uncertainties Regarding Adequacy of A&E Reserves-A number of factors affect the variability of estimates for gross asbestos and environmental reserves including assumptions with respect to the frequency of claims, the average severity of those claims settled with payment, the dismissal rate of claims with no payment, resolution of coverage disputes with our policyholders and the expense to indemnity ratio. Reserve estimates for gross asbestos and environmental reserves are subject to greater variability than reserve estimates for more traditional exposures.
The process of estimating asbestos and environmental reserves remains subject to a wide variety of uncertainties, which are detailed in Note 1415 - Commitments and Contingencies of Notes to Consolidated Financial Statements. The Company believes that its current asbestos and environmental reserves are appropriate. While futureFuture developments could continue to cause the Company to change its estimates of its gross asbestos and environmental reserves,reserves. Losses ceded under the adverse development cover ("A&E ADC") with NICO will likely lessenin excess of the effect that these changes wouldceded premium paid of $650 have onresulted in a deferred gain resulting in a timing difference between when gross reserves are increased and when reinsurance recoveries are recognized. This timing difference results in a charge to net income until such periods when the Company's consolidated operating results and liquidity.recoveries are recognized. Consistent with past practice, the Company will continue to monitor its reserves in Property & Casualty Other Operations regularly,
61

Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
including its annual reviews of asbestos liabilities, reinsurance recoverables, the allowance for uncollectible reinsurance, and environmental liabilities. Where future developments indicate, we will make appropriate adjustments to the reserves at that time. In 2017, the Company completed the comprehensive annual review of asbestos and environmental reserves during the fourth quarter, instead of the second quarter as it had done in previous years.
Total P&C Insurance Product Reserves Development
In the opinion of management, based upon the known facts and current law, the reserves recorded for the Company’s property
and casualty insurance products at December 31, 20172021 represent the Company’s best estimate of its ultimate liability for unpaid losses and loss adjustment expenses related to losses covered by policies written by the Company. However, because of the significant



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

uncertainties surrounding reserves, it is possible that management’s estimate of the ultimate liabilities for these claims may change in the future and that the required adjustment to
currently recorded reserves could be material to the Company’s results of operations and liquidity.
Roll-forwardRollforward of Property and Casualty Insurance Product Liabilities for Unpaid Losses and LAE for the Year Ended December 31, 20172021
 Commercial LinesPersonal
Lines
Property & Casualty Other OperationsTotal Property & Casualty Insurance
Beginning liabilities for unpaid losses and loss adjustment expenses, gross$25,058 $1,836 $2,728 $29,622 
Reinsurance and other recoverables4,271 28 1,426 5,725 
Beginning liabilities for unpaid losses and loss adjustment expenses, net20,787 1,808 1,302 23,897 
Provision for unpaid losses and loss adjustment expenses    
Current accident year before catastrophes5,407 1,840 — 7,247 
Current accident year ("CAY") catastrophes496 168 — 664 
Prior accident year development ("PYD") [1]141 (144)202 199 
Total provision for unpaid losses and loss adjustment expenses6,044 1,864 202 8,110 
Change in deferred gain on retroactive reinsurance included in other liabilities [1](91)— (155)(246)
Payments(4,316)(1,865)(214)(6,395)
Foreign currency adjustment— — 
Ending liabilities for unpaid losses and loss adjustment expenses, net22,426 1,807 1,135 25,368 
Reinsurance and other recoverables4,480 37 1,564 6,081 
Ending liabilities for unpaid losses and loss adjustment expenses, gross$26,906 $1,844 $2,699 $31,449 
Earned premiums and fee income$9,575 $2,986 
Loss and loss expense paid ratio [2]45.1 62.5 
Loss and loss expense incurred ratio63.4 63.1 
Prior accident year development (pts) [3]1.5 (4.9)
[1]Prior accident year development does not include the benefit of a portion of losses ceded under the Navigators and A&E ADCs which, under retroactive reinsurance accounting, is deferred and is recognized over the period the ceded losses are recovered in cash from NICO. For additional information regarding the two adverse development cover reinsurance agreements, refer to Note 12 - Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.
[2]The “loss and loss expense paid ratio” represents the ratio of paid losses and loss adjustment expenses to earned premiums and fee income.
[3]“Prior accident year development (pts)” represents the ratio of prior accident year development to earned premiums.

62

 Commercial LinesPersonal
Lines
Property & Casualty Other OperationsTotal Property & Casualty Insurance
Beginning liabilities for unpaid losses and loss adjustment expenses, gross [1]$17,950
$2,094
$2,501
$22,545
Reinsurance and other recoverables [1]3,037
25
426
3,488
Beginning liabilities for unpaid losses and loss adjustment expenses, net14,913
2,069
2,075
19,057
Provision for unpaid losses and loss adjustment expenses    
Current accident year before catastrophes3,961
2,584

6,545
Current accident year catastrophes383
453

836
Prior accident year development(22)(37)18
(41)
Total provision for unpaid losses and loss adjustment expenses4,322
3,000
18
7,340
Less: payments3,489
2,846
244
6,579
Ending liabilities for unpaid losses and loss adjustment expenses, net15,746
2,223
1,849
19,818
Reinsurance and other recoverables [1]3,147
71
739
3,957
Ending liabilities for unpaid losses and loss adjustment expenses, gross [1]$18,893
$2,294
$2,588
$23,775
Earned premiums and fee income$6,902
$3,734
  
Loss and loss expense paid ratio [2]50.6
76.2
  
Loss and loss expense incurred ratio63.0
81.3
  
Prior accident year development (pts) [3](0.3)(1.0)  
[1]Commercial Lines reflects the addition of $712 to the beginning gross reserves and reinsurance recoverables and $688 to the ending gross reserves and reinsurance recoverables for structured settlements reserves and recoverables due from the Company's life and annuity run-off business now classified as held for sale. These amounts were previously eliminated in consolidation.
|
[2]The “loss and loss expense paid ratio” represents the ratio of paid losses and loss adjustment expenses
[3]“Prior accident year development (pts)” represents the ratio of prior accident year development to earned premiums.



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Current Accident Year Catastrophe Losses for the Year Ended December 31, 2021, Net of Reinsurance
Commercial
Lines
Personal
Lines
Total
Wind and hail$157 $94 $251 
Winter storms [1]151 18 169 
Hurricanes and Tropical Storms151 43 194 
Wildfires23 32 
Losses ceded to the aggregate catastrophe treaty [2](29)(10)(39)
Catastrophes before assumed reinsurance439 168 607 
Global assumed reinsurance business [3]57 — 57 
Total catastrophe losses$496 $168 $664 
2017 Catastrophe Losses, Net of Reinsurance
 
Commercial
Lines
Personal
Lines
Wind and hail$138
$176
Hurricanes [1]236
68
Wildfires51
253
Winter Storms1
3
Total Catastrophe Losses$426
$500
Less: reinsurance recoverable under the property aggregate treaty [2](43)(47)
Net Catastrophe losses$383
$453
[1]Includes catastrophe losses from Hurricane Harveythe February winter storms in Texas and Hurricane Irmaother areas within Commercial Lines and Personal Lines of $170$206 and $121, respectively.
[2]Refers to$24, respectively, gross of reinsurance, recoverableand $151 and $18, respectively, net of reinsurance under the Company's Property Aggregateper occurrence property catastrophe treaty covering events other than earthquakes and named hurricanes and tropical storms. The reinsurance covers 70% of up to $250 of losses in excess of $100 from such events occurring within a seven day time period, subject to a $50 annual aggregate deductible. These recoveries do not inure to the benefit of the aggregate property catastrophe treaty reinsurers. For further information on the treaty, refer to Enterprise Risk Management — Insurance Risk section of this MD&A.
[2]For further information on the aggregate catastrophe treaty, refer to Enterprise Risk Management — Insurance Risk section of this MD&A.
[3]Catastrophe losses incurred on global assumed reinsurance business are not covered under the Company's aggregate property catastrophe treaty. For further information on the treaty, refer to Part II, Item 7, MD&A — Enterprise Risk Management — Insurance Risk.Risk section of this MD&A.
(Favorable) Unfavorable Prior Accident Year Development for the Year Ended December 31, 2017
Unfavorable (Favorable) Prior Accident Year Development for the Year Ended December 31, 2021
Commercial Lines
Personal
Lines
Property & Casualty Other OperationsTotal Property & Casualty Insurance
Workers’ compensation$(190)$— $— $(190)
Workers’ compensation discount accretion35 — — 35 
General liability454 — — 454 
Marine— — 
Package business(91)— — (91)
Commercial property(26)— — (26)
Professional liability(2)— — (2)
Bond(26)— — (26)
Assumed reinsurance(6)— — (6)
Automobile liability(90)— (81)
Homeowners— — 
Net asbestos and environmental reserves— — — — 
Catastrophes(97)(57)— (154)
Uncollectible reinsurance(5)— (1)(6)
Other reserve re-estimates, net(6)— 48 42 
Prior accident year development before change in deferred gain50 (144)47 (47)
Change in deferred gain on retroactive reinsurance included in other liabilities91 — 155 246 
Total prior accident year development$141 $(144)$202 $199 
 Commercial Lines
Personal
Lines
Property & Casualty Other OperationsTotal Property & Casualty Insurance
Workers’ compensation$(79)$
$
$(79)
Workers’ compensation discount accretion28


28
General liability11


11
Package business(25)

(25)
Commercial property(8)

(8)
Professional liability1


1
Bond32


32
Automobile liability17


17
Homeowners
(14)
(14)
Net asbestos reserves



Net environmental reserves



Catastrophes
(16)
(16)
Uncollectible reinsurance(15)

(15)
Other reserve re-estimates, net16
(7)18
27
Total prior accident year development$(22)$(37)$18
$(41)

During 2017, the Company’s re-estimates of prior accident year reserves included the following significant reserve changes:
Workers’ compensation reserves were reduced in Small Commercial and Middle Market, given the continued emergence of favorable frequency, primarily for accident years 2013 to 2015, as well as a reduction in estimated reserves for ULAE, partially offset by strengthening reserves for captive programs within Specialty Commercial.
General liability reserves were increased for the 2013 to 2016 accident years on a class of business that insures service and maintenance contractors. This increase was partially offset by a decrease in recent accident year reserves for other Middle Market general liability reserves.
Package business reserveswere reduced for accident years 2013 and prior largely due to reducing the Company’s estimate of allocated loss adjustment expenses incurred to settle the claims.
Bond business reserves increased for customs bonds written between 2000 and 2010 which was partly offset by a reduction in reserves for recent accident years as reported losses for commercial and contract surety have emerged favorably.
Automobile liability reserves within Commercial Lines were increased in Small Commercial and large national accounts for the 2013 to 2016 accident years, driven by higher frequency of more severe accidents, including litigated claims.
Asbestos and environmental reserves were unchanged as $285 of adverse development arising from the fourth quarter 2017 comprehensive annual review was offset by a $285 recoverable from NICO. For additional information related to the adverse development cover with NICO, see Note 8 - Reinsurance and Note 14 - Commitments and Contingencies of Notes to Consolidated Financial Statements.63



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Catastrophes reserveswere reduced primarily due to lower estimates of 2016 wind and hail event losses and a decrease in losses on a 2015 wildfire.
Uncollectible reinsurance reserves decreased as a result of giving greater weight to favorable collectibility
experience in recent calendar periods in estimating future collections.
Roll-forwardRollforward of Property and Casualty Insurance Product Liabilities for Unpaid Losses and LAE for the Year Ended December 31, 20162020
 Commercial Lines
Personal
Lines
Property & Casualty Other OperationsTotal Property & Casualty Insurance
Beginning liabilities for unpaid losses and loss adjustment expenses, gross$23,363 $2,201 $2,697 $28,261 
Reinsurance and other recoverables [1]4,029 68 1,178 5,275 
Beginning liabilities for unpaid losses and loss adjustment expenses, net19,334 2,133 1,519 22,986 
Provision for unpaid losses and loss adjustment expenses
Current accident year before catastrophes5,493 1,695 — 7,188 
Current accident year catastrophes397 209 — 606 
Prior accident year development [2]44 (438)258 (136)
Total provision for unpaid losses and loss adjustment expenses5,934 1,466 258 7,658 
Change in deferred gain on retroactive reinsurance included in
other liabilities [2]
(102)— (210)(312)
Payments(4,348)(1,791)(265)(6,404)
Net reserves transferred to liabilities held for sale(45)— — (45)
Foreign currency adjustment14 — — 14 
Ending liabilities for unpaid losses and loss adjustment expenses, net20,787 1,808 1,302 23,897 
Reinsurance and other recoverables4,271 28 1,426 5,725 
Ending liabilities for unpaid losses and loss adjustment expenses, gross$25,058 $1,836 $2,728 $29,622 
Earned premiums and fee income$8,940 $3,042 
Loss and loss expense paid ratio [3]48.6 58.9 
Loss and loss expense incurred ratio66.5 48.7 
Prior accident year development (pts) [4]0.5 (14.6)
[1]Includes a cumulative effect adjustment of $1 and $(1) for Commercial Lines and Property & Casualty Other Operations respectively, representing an adjustment to the ACL recorded on adoption of accounting guidance for credit losses on January 1, 2020. See Note 1 - Basis of Presentation and Significant Accounting Policies of Notes to Consolidated Financial Statements for further information.
[2]Prior accident year development does not include the benefit of a portion of losses ceded under the Navigators and A&E ADCs which, under retroactive reinsurance accounting, is deferred and is recognized over the period the ceded losses are recovered in cash from NICO. For additional information regarding the two adverse development cover reinsurance agreements, refer to Note 12 - Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.
[3]The “loss and loss expense paid ratio” represents the ratio of paid losses and loss adjustment expenses to earned premiums and fee income.
[4]“Prior accident year development (pts)” represents the ratio of prior accident year development to earned premiums.
Current Accident Year Catastrophe Losses for the Year Ended December 31, 2020, Net of Reinsurance
Commercial
Lines
Personal
Lines
Total
Wind and hail$167 $97 $264 
Civil Unrest105 — 105 
Hurricanes and Tropical Storms96 51 147 
Wildfires21 61 82 
Other— 
Total catastrophe losses$397 $209 $606 
In December, 2019, the judge overseeing the bankruptcy of PG&E approved an $11 billion settlement of insurance subrogation claims to resolve all such claims arising from the 2017 Northern California wildfires and 2018 Camp wildfire. That settlement was contingent upon, among other things, the judge entering an order confirming PG&E’s chapter 11 bankruptcy plan (“PG&E Plan”) incorporating the settlement agreement. On June 20, 2020, the bankruptcy court judge approved the PG&E
 Commercial Lines
Personal
Lines
Property & Casualty Other OperationsTotal Property & Casualty Insurance
Beginning liabilities for unpaid losses and loss adjustment expenses, gross [1]$17,302
$1,845
$3,421
$22,568
Reinsurance and other recoverables [1]3,036
19
570
3,625
Beginning liabilities for unpaid losses and loss adjustment expenses, net14,266
1,826
2,851
18,943
Add: Maxum acquisition122


122
Provision for unpaid losses and loss adjustment expenses    
Current accident year before catastrophes3,766
2,808

6,574
Current accident year catastrophes200
216

416
Prior accident year development28
151
278
457
Total provision for unpaid losses and loss adjustment expenses3,994
3,175
278
7,447
 Less: payments3,469
2,932
567
6,968
 Less: net reserves transferred to liabilities held for sale [4]

487
487
Ending liabilities for unpaid losses and loss adjustment expenses, net14,913
2,069
2,075
19,057
Reinsurance and other recoverables [1]3,037
25
426
3,488
Ending liabilities for unpaid losses and loss adjustment expenses, gross [1]$17,950
$2,094
$2,501
$22,545
Earned premiums and fee income$6,690
$3,937
  
Loss and loss expense paid ratio [2]51.9
74.5
  
Loss and loss expense incurred ratio60.1
81.5
  
Prior accident year development (pts) [3]0.4
3.9
  
Plan and PG&E subsequently transferred the $11 billion settlement amount to a trust designed to allocate and distribute the settlement among subrogation holders, including certain of the Company’s insurance subsidiaries. In the second quarter of 2020, the Company recorded an estimated $289 subrogation benefit though the ultimate amount it collects will depend on how the Company’s ultimate paid claims subject to subrogation compare to other insurers’ ultimate paid claims subject to
64

|
[1]Commercial Lines reflects the addition
[2]The “loss and loss expense paid ratio” represents the ratio of paid losses and loss adjustment expenses
[3]“Prior accident year development (pts)” represents the ratio of prior accident year development to earned premiums.
[4]
Represents liabilities classified as held-for-sale as of December 31, 2016 and subsequently transferred to the buyer in connection with the sale of the Company's U.K. property and casualty run-off subsidiaries in May 2017. For discussion of the sale transaction, see Note 20 - Business Dispositions and Discontinued Operations of Notes to Consolidated Financial Statements.MD&A



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

subrogation. In 2020, the Company received distributions, net of attorney costs, of $227.
2016 Catastrophe Losses, Net of Reinsurance
 
Commercial
Lines
Personal
Lines
Wind and hail$156
$186
Winter storms24
7
Hurricane Matthew17
16
Wildfires3
7
Total Catastrophe Losses$200
$216
(Favorable) Unfavorable Prior Accident Year Development for the Year Ended December 31, 2016
Unfavorable (Favorable) Prior Accident Year Development for the Year Ended December 31, 2020Unfavorable (Favorable) Prior Accident Year Development for the Year Ended December 31, 2020
Commercial Lines
Personal
Lines
Property & Casualty Other OperationsTotal Property & Casualty InsuranceCommercial Lines
Personal
Lines
Property & Casualty Other OperationsTotal Property & Casualty Insurance
Workers’ compensation$(119)$
$
$(119)Workers’ compensation$(110)$— $— $(110)
Workers’ compensation discount accretion28


28
Workers’ compensation discount accretion35 — — 35 
General liability65


65
General liability237 — — 237 
MarineMarine— — 
Package business65


65
Package business(58)— — (58)
Commercial property1


1
Commercial property(4)— — (4)
Professional liability(37)

(37)Professional liability(14)— — (14)
Bond(8)

(8)Bond(19)— — (19)
Assumed reinsuranceAssumed reinsurance(6)— — (6)
Automobile liability57
160

217
Automobile liability27 (61)— (34)
Homeowners
(10)
(10)Homeowners— — 
Net asbestos reserves

197
197
Net environmental reserves

71
71
Net asbestos and environmental reservesNet asbestos and environmental reserves— — (2)(2)
Catastrophes(4)(3)
(7)Catastrophes(149)(380)— (529)
Uncollectible reinsurance(30)

(30)Uncollectible reinsurance— — (8)(8)
Other reserve re-estimates, net10
4
10
24
Other reserve re-estimates, net— (4)58 54 
Prior accident year development before change in deferred gainPrior accident year development before change in deferred gain(58)(438)48 (448)
Change in deferred gain on retroactive reinsurance included in other liabilitiesChange in deferred gain on retroactive reinsurance included in other liabilities102 — 210 312 
Total prior accident year development$28
$151
$278
$457
Total prior accident year development$44 $(438)$258 $(136)
During 2016, the Company’s re-estimates of prior accident year reserves included the following significant reserve changes:
Workers' compensation reservesconsider favorable emergence on reported losses for recent accident years as well as a partially offsetting adverse impact related to two recent Florida Supreme Court rulings that have increased the Company’s exposure to workers’ compensation claims in that state. The favorable emergence has been driven by lower frequency and, to a lesser extent, lower medical severity and management has placed additional weight on this favorable experience as it becomes more credible.
General liability reserves increased for accident years 2012 - 2015 primarily due to higher severity losses incurred on a class of business that insures service and maintenance contractors and increased for accident years 2008 and 2010 primarily due to indemnity losses and legal costs associated with a litigated claim.
Package business reserves increased due to higher than expected severity on liability claims, principally for accident years 2013 - 2015. Severity for these accident years has developed unfavorably and management has placed more weight on emerged experience.
Professional liability reserves decreased for claims made years 2008 - 2013, primarily for large accounts, including on non-securities class action cases. Claim costs have emerged favorably as these years have matured and management has placed more weight on the emerged experience.
Automobile liability reserves increased due to increases in both commercial lines automobile and personal lines automobile. Commercial automobile liability reserves increased, predominately for the 2015 accident year, primarily due to increased frequency of large claims. Personal automobile liability reserves increased, primarily related to increased bodily injury frequency and severity for the 2015 accident year, including for uninsured and under-insured motorist claims, and increased bodily injury severity for the 2014 accident year. Increases in automobile liability loss costs were across both the direct and agency distribution channels.
Asbestos and environmental reserves were increased during the period as a result of the second quarter 2016 comprehensive annual review.
Uncollectible reinsurance reserves decreased as a result of giving greater weight to favorable collectibility65



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

experience in recent calendar periods in estimating future collections.
Roll-forwardRollforward of Property and Casualty Insurance Product Liabilities for Unpaid Losses and LAE for theYear Ended December 31, 20152019
 Commercial Lines
Personal
Lines
Property & Casualty Other OperationsTotal Property & Casualty Insurance
Beginning liabilities for unpaid losses and loss adjustment expenses, gross$19,455 $2,456 $2,673 $24,584 
Reinsurance and other recoverables3,137 108 987 4,232 
Beginning liabilities for unpaid losses and loss adjustment expenses, net16,318 2,348 1,686 20,352 
Navigators Group Acquisition2,001 — — 2,001 
Provision for unpaid losses and loss adjustment expenses
Current accident year before catastrophes4,913 2,087 — 7,000 
Current accident year catastrophes323 140 — 463 
Prior accident year development [1](44)(42)21 (65)
Total provision for unpaid losses and loss adjustment expenses5,192 2,185 21 7,398 
Change in deferred gain on retroactive reinsurance included in
other liabilities [1]
(16)— — (16)
Payments(4,161)(2,400)(187)(6,748)
Foreign currency adjustment(1)— — (1)
Ending liabilities for unpaid losses and loss adjustment expenses, net19,333 2,133 1,520 22,986 
Reinsurance and other recoverables4,030 68 1,177 5,275 
Ending liabilities for unpaid losses and loss adjustment expenses, gross$23,363 $2,201 $2,697 $28,261 
Earned premiums and fee income$8,325 $3,235 
Loss and loss expense paid ratio [2]50.0 74.2 
Loss and loss expense incurred ratio62.6 68.3 
Prior accident year development (pts) [3](0.5)(1.3)
[1]Prior accident year development does not include the benefit of a portion of losses ceded under the Navigators and A&E ADCs which, under retroactive reinsurance accounting, is deferred and is recognized over the period the ceded losses are recovered in cash from NICO. For additional information regarding the two adverse development cover reinsurance agreements, refer to Note 12 - Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.
[2]The “loss and loss expense paid ratio” represents the ratio of paid losses and loss adjustment expenses to earned premiums and fee income.
[3]“Prior accident year development (pts)” represents the ratio of prior accident year development to earned premiums.
Current Accident Year Catastrophe Losses for the Year Ended December 31, 2019, Net of Reinsurance
Commercial
Lines
Personal
Lines
Total
Wind and hail$157 $102 $259 
Winter storms54 18 72 
Tropical storms18 23 
Hurricanes20 24 
Wildfires
Tornadoes53 60 
Typhoons16 — 16 
Other— 
Total catastrophe losses$323 $140 $463 
66

 Commercial Lines
Personal
Lines
Property & Casualty Other OperationsTotal Property & Casualty Insurance
Beginning liabilities for unpaid losses and loss adjustment expenses, gross [1]$17,238
$1,874
$3,467
$22,579
Reinsurance and other recoverables [1]3,232
18
564
3,814
Beginning liabilities for unpaid losses and loss adjustment expenses, net14,006
1,856
2,903
18,765
Provision for unpaid losses and loss adjustment expenses    
Current accident year before catastrophes3,712
2,578
25
6,315
Current accident year catastrophes121
211

332
Prior accident year development53
(21)218
250
Total provision for unpaid losses and loss adjustment expenses3,886
2,768
243
6,897
Less: payments3,626
2,798
295
6,719
Ending liabilities for unpaid losses and loss adjustment expenses, net14,266
1,826
2,851
18,943
Reinsurance and other recoverables [1]3,036
19
570
3,625
Ending liabilities for unpaid losses and loss adjustment expenses, gross [1]$17,302
$1,845
$3,421
$22,568
Earned premiums and fee income$6,551
$3,910
  
Loss and loss expense paid ratio [2]55.4
71.6
  
Loss and loss expense incurred ratio59.7
71.5
  
Prior accident year development (pts) [3]0.8
(0.5)  
|
[1]Commercial Lines reflects the addition of $773
[2]The “loss and loss expense paid ratio” represents the ratio of paid losses and loss adjustment expenses to earned premiums and fee income.
[3]“Prior accident year development (pts)” represents the ratio of prior accident year development to earned premiums.
2015 Catastrophe Losses, Net of Reinsurance
 
Commercial
Lines
Personal
Lines
Wind and hail$43
$114
Winter storms57
27
Tornadoes18
29
Other [1]3
41
Total Catastrophe Losses$121
$211
[1]Consists primarily of wildfires.



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Unfavorable (Favorable) Prior Accident Year Development for the Year Ended December 31, 2019
Commercial Lines
Personal
Lines
Property & Casualty Other OperationsTotal Property & Casualty Insurance
Workers’ compensation$(120)$— $— $(120)
Workers’ compensation discount accretion33 — — 33 
General liability61 — — 61 
Marine— — 
Package business(47)— — (47)
Commercial property(11)— — (11)
Professional liability29 — — 29 
Bond(3)— — (3)
Assumed reinsurance— — 
Automobile liability27 (38)— (11)
Homeowners— — 
Net asbestos and environmental reserves— — — — 
Catastrophes(40)(2)— (42)
Uncollectible reinsurance(5)— (25)(30)
Other reserve re-estimates, net(5)46 46 
Total prior accident year development(60)(42)21 (81)
Change in deferred gain on retroactive reinsurance included in other liabilities16 — — 16 
Total prior accident year development$(44)$(42)$21 $(65)
(Favorable) Unfavorable Prior Accident Year Development
For discussion of the factors contributing to unfavorable (favorable) for the Year Ended December 31, 2015
 Commercial Lines
Personal
Lines
Property & Casualty Other OperationsTotal Property & Casualty Insurance
Workers’ compensation$(37)$
$
$(37)
Workers’ compensation discount accretion29


29
General liability8


8
Package business28


28
Commercial property(6)

(6)
Professional liability(36)

(36)
Bond(2)

(2)
Automobile liability62
(8)
54
Homeowners
9

9
Net asbestos reserves

146
146
Net environmental reserves

55
55
Catastrophes
(18)
(18)
Other reserve re-estimates, net7
(4)17
20
Total prior accident year development$53
$(21)$218
$250
During 2015, the Company’s re-estimates of prior accident year reserves included the following significant reserve changes:
Workers' compensation reserves decreased duedevelopment 2021, 2020, and 2019 periods, refer to an improvement in claim closure rates resulting in a decrease in outstanding claimsNote 12 - Reserve for permanently disabled claimants. In addition, accident years 2013 and 2014 continue to exhibit favorable frequency and medical severity trends; management has been placing additional weight on this favorable experience as it becomes more credible.
Package business reserves increased due to higher than expected severity on liability claims, impacting recent accident years.
Professional liability reserves decreased for claims made years 2009 through 2012 primarily for large accounts. Claim costs have emerged favorably as these years have matured and management has placed more weight on the emerged experience.
Automobile liability reserveswithin Commercial Lines were increased due to increased severity of large claims predominantly for accident years 2010 to 2013.
Asbestos and environmental reserves were increased during the period as a result of the 2015 comprehensive annual review.
Catastrophe reserves decreased primarily for accident year 2014, as fourth quarter 2014 catastrophes have developed favorably.
Other reserve re-estimates, net decreased due to decreased contract surety reserves across several accident years and decreased commercial surety reserves for accident years 2012 through 2014 as a result of lower emerged losses. These reserve decreases were offset by an increase in commercial
surety reserves relatedUnpaid Losses and Loss Adjustment Expenses of Notes to accident years 2007 and prior, as the number of new claims reported has outpaced expectations.Consolidated Financial Statements.
Property|PROPERTY & Casualty Other OperationsCASUALTY OTHER OPERATIONS
Net reserves and reserve activity in Property & Casualty Other Operations are categorized and reported as Asbestos, Environmental,asbestos, environmental, and “All“all other”. The “All“all other” category of reserves covers a wide range of insurance and assumed reinsurance coverages, including, but not limited to, potential liability for construction defects, lead paint, silica, pharmaceutical products, head injuries, sexual molestation and sexual abuse and other long-tail liabilities. In addition to various insurance and assumed reinsurance exposures, "All"all other" includes unallocated loss adjustment expense reserves. "All other" also includes the Company’s allowance for uncollectible reinsurance. When the Company commutes a ceded reinsurance contract or settles a ceded reinsurance dispute, net reserves for the related cause of loss (including asbestos, environmental or all other) are increased for the portion of the
allowance for uncollectible reinsurance attributable to that commutation or settlement.



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

P&C Other Operations
Total Reserves, Net of Reinsurance
Asbestos and Environmental Reserves
Reserves forThe vast majority of the Company's exposure to A&E relates to policy coverages provided prior to 1986, reported within the P&C Other Operations segment (“Run-off A&E”). In addition, since 1986, the Company has written asbestos and environmental exposures under general liability policies and pollution liability under homeowners policies, which are primarily within P&C Other Operations with less significant amounts of asbestos and environmental reserves included withinreported in the Commercial Lines and Personal Lines. The following tables include all asbestos and environmental reserves, including reserves in P&C Other Operations and Commercial Lines and Personal Lines.
Asbestos and Environmental Net Reserves
 AsbestosEnvironmental
2017  
Property and Casualty Other Operations$1,143
$182
Commercial Lines and Personal Lines72
55
Ending liability — net$1,215
$237
2016  
Property and Casualty Other Operations$1,282
$234
Commercial Lines and Personal Lines81
58
Ending liability — net$1,363
$292
2015  
Property and Casualty Other Operations$1,712
$247
Commercial Lines and Personal Lines91
71
Ending liability — net$1,803
$318
segments.
Property & Casualty Reserves67
Asbestos and Environmental Summary as of December 31, 2017

  AsbestosEnvironmentalTotal A&E
Gross   
 Direct$1,413
$333
$1,746
 Assumed Reinsurance425
46
471
 Total1,838
379
2,217
Ceded- other than NICO(440)(40)(480)
Ceded - NICO ADC(183)(102)(285)
Net$1,215
$237
$1,452
Roll-Forward of Asbestos and Environmental Losses and LAE
 AsbestosEnvironmental
2017  
Beginning liability — net$1,363
$292
Losses and loss adjustment expenses incurred [1]

Losses and loss adjustment expenses paid(149)(55)
Reclassification of allowance for uncollectible insurance [4]1

Ending liability — net$1,215
$237
2016  
Beginning liability — net$1,803
$318
Losses and loss adjustment expenses incurred197
71
Losses and loss adjustment expenses paid [2](462)(56)
Reclassification of allowance for uncollectible insurance [4]30

Net reserves transferred to liabilities held for sale [3](205)(41)
Ending liability — net$1,363
$292
2015  
Beginning liability — net$1,811
$316
Losses and loss adjustment expenses incurred157
57
Losses and loss adjustment expenses paid(165)(55)
Ending liability — net$1,803
$318
|
[1]Incurred losses of $285, net, have been ceded
[2]Included $289 related to the settlement in 2016 of PPG Industries ("PPG") asbestos liabilities, net of reinsurance billed to third-party reinsurers.
[3]A&E liabilities classified as held for sale related to the sale of the Company's U.K. property and casualty run-off subsidiaries.
[4]Related to the reclassification of an allowance for uncollectible reinsurance from the "All Other" category of P&C Other Operations reserves.



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Run-off A&E Summary as of December 31, 2021
AsbestosEnvironmentalTotal Run-off A&E
Gross
Direct$1,247 $394 $1,641 
Assumed Reinsurance460 68 528 
Total1,707 462 2,169 
Ceded- other than NICO(444)(68)(512)
Total net reserves, before ceded losses to NICO1,263 394 1,657 
Ceded - NICO A&E ADC "Run-off"[1](1,053)
Net$604 
[1]Including $1,053 of ceded losses for Run-off A&E and a ($38) reduction in ceded losses for Commercial Lines and Personal Lines, cumulative net incurred losses of $1,015 have been ceded to NICO under an adverse development cover reinsurance agreement. See the section that follows entitled A&E Adverse Development Cover for additional information.
Rollforward of Run-off A&E Losses and LAE
AsbestosEnvironmentalTotal Run-off A&E
2021  
Beginning net reserves before reinsurance recoverable from NICO$1,268 $419 $1,687 
Losses and loss adjustment expenses incurred before ceding to NICO A&E ADC104 51 155 
Losses and loss adjustment expenses paid(112)(76)(188)
Reclassification of allowance for uncollectible reinsurance [1]— 
Ending net reserves before reinsurance recoverable from NICO1,263 394 1,657 
Reinsurance recoverable from NICO A&E ADC(1,053)
Ending net reserves$604 
2020  
Beginning net reserves before reinsurance recoverable from NICO$1,308 $346 $1,654 
Losses and loss adjustment expenses incurred before ceding to NICO A&E ADC130 106 236 
Losses and loss adjustment expenses paid(172)(33)(205)
Reclassification of allowance for uncollectible reinsurance [1]— 
Ending net reserves before reinsurance recoverable from NICO1,268 419 1,687 
Reinsurance recoverable from NICO A&E ADC(898)
Ending net reserves$789 
2019  
Beginning net reserves before reinsurance recoverable from NICO$1,342 $321 $1,663 
Losses and loss adjustment expenses incurred before ceding to NICO A&E ADC76 56 132 
Losses and loss adjustment expenses paid(111)(32)(143)
Reclassification of allowance for uncollectible reinsurance [1]
Ending net reserves before reinsurance recoverable from NICO1,308 346 1,654 
Reinsurance recoverable from NICO A&E ADC(660)
Ending liability — net$994 
[1]Related to the reclassification of an allowance for uncollectible reinsurance from the "all other" category of P&C Other Operations reserves.
A&E Adverse Development Cover
InEffective December 31, 2016, the Company entered into an asbestos and environmentalA&E ADC reinsurance agreement with NICO, a subsidiary of Berkshire, Hathaway Inc. (“Berkshire”), to reduce uncertainty about potential adverse development of asbestos and environmental reserves.development. Under the A&E ADC, the Company paid a reinsurance agreement,premium of $650 for NICO assumesto assume adverse net loss and allocated loss adjustment expense reserve development up to $1.5 billion above the Company'sCompany’s existing net asbestos and environmentalA&E reserves recorded as of December 31, 2016. 2016 of approximately $1.7 billion, including both Run-off A&E and A&E reserves in Commercial Lines and Personal Lines. The $650 reinsurance premium was placed in a collateral trust account as security for
NICO’s claim payment obligations to the Company. The Company has retained the risk of collection on amounts due from other third-party reinsurers and continues to be responsible for claims handling and other administrative services, subject to certain conditions. The A&E ADC covers substantially all the Company’s A&E reserve development up to the reinsurance limit.
Under retroactive reinsurance accounting, net adverse A&E reserve development after December 31, 2016 results in an offsetting reinsurance recoverable up to the $1.5 billion limit. Cumulative ceded losses up to the $650 reinsurance
68

Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
premium paid have been recognized as a dollar-for-dollar offset to direct losses incurred. Cumulative ceded losses exceeding the $650 reinsurance premium paid have resulted in a deferred gain. As of December 31, 2017,2021, the Company has incurred $285a cumulative $1,015 in adverse development on asbestos and environmentalA&E reserves that have been ceded under the A&E ADC treaty with NICO, leaving approximately $1.2 billionincluding $1,053 for Run-off A&E reserves, partially offset by a $38 reduction for A&E reserves in Commercial Lines and Personal Lines. As such, $485 of coverage is available for future adverse net reserve development, if any. For additional information relatedany. As a result, the Company has recorded a $365 deferred gain within other liabilities, representing the difference between the reinsurance recoverable of $1,015 and ceded premium paid of $650. The deferred gain is recognized over the claim settlement period in the proportion of the amount of cumulative ceded losses collected from the reinsurer to the estimated ultimate reinsurance recoveries. Consequently, until periods when the deferred gain is recognized as a benefit to earnings, cumulative adverse development cover, see Note 8 - Reinsuranceof asbestos and Note 14 - Commitments and Contingencies of Notes to Consolidated Financial Statements.environmental claims will result in charges against earnings, which may be significant.
Net and Gross Survival Ratios
Net and Grossgross survival ratios are a measure of the quotient of the carried reserves divided by average annual payments (net of reinsurance and on a gross basis) and is an indication of the number of years that carried reserves would last (i.e. survive) if future annual payments were consistent with the calculated historical average.
The survival ratios shown below are calculated for the one and three year periods ended
Since December 31, 2017. The net basis survival ratio has been materially affected by the adverse development cover entered into between the Company and NICO. The Company cedes adverse2016, asbestos and environmental net reserves have been declining since all adverse development in excess of its December 31, 2016 net carried reserves of $1.7 billionhas been ceded to NICO, up to a limit of $1.5 billion. Since December 31, 2016,billion and the deferred gain on retroactive reinsurance has been recorded within other liabilities rather than in net reserves for asbestosloss and environmental have been declining asloss adjustment expense reserves. Recoveries from NICO will not be collected until the Company has had nocumulative loss payments of more than the attachment point of $1.7 billion which was based on the carrying value of net incurredreserves as of December 31, 2016. Accordingly, the payment of losses but continues to pay downwithout any current collection of recoveries from NICO has reduced the Company’s net loss reserves. As a result, this has the effect of reducing the one- and three-year net survival ratios shown in the table below. For asbestos, the table also presentsreserves which decreases the net survival ratios excludingsuch that, unadjusted, the net survival ratios would not be representative of the true number of years of average loss payments covered by the reserves. Therefore, the net survival ratios presented in the table below are calculated before considering the effect of the PPG settlementA&E ADC reinsurance agreement but net of other reinsurance in 2016. See section that follows entitled Major Categories of Asbestos Accounts for discussion of the PPG settlement.place.
Net and Gross Survival Ratios
AsbestosEnvironmental
One year net survival ratio11.35.2
Three year net survival ratio9.68.4
One year gross survival ratio10.94.2
Three year gross survival ratio9.47.4
 AsbestosEnvironmental
One year net survival ratio8.24.3
Three year net survival ratio- excluding PPG7.54.6
One year gross survival ratio9.25.7
Three year gross survival ratio - excluding PPG settlement9.06.5

Asbestos and Environmental
Run-off A&E Paid and Incurred Losses and LAE Development
AsbestosEnvironmentalTotal A&E
Paid Losses & LAEIncurred Losses & LAEPaid Losses & LAEIncurred Losses & LAEPaid Losses & LAEIncurred Losses & LAE
20212021 
AsbestosEnvironmental
Paid Losses & LAEIncurred Losses & LAEPaid Losses & LAEIncurred Losses & LAE
2017 
Gross

$199
$306
$66
$126
Gross$157 $148 $109 $55 $266 $203 
Ceded- other than NICO

(50)(123)(11)(24)Ceded- other than NICO(45)(44)(33)(4)(78)(48)
Ceded - NICO ADC


(183)
(102)
Net - Gross of ADCNet - Gross of ADC112 104 76 51 188 155 
Ceded - NICO A&E ADCCeded - NICO A&E ADC— (155)
Net$149
$
$55
$
Net$188 $ 
2016 
20202020 
Gross$535
$257
$61
$77
Gross$252 $170 $40 $141 $292 $311 
Ceded- other than NICO

(73)(60)(5)(6)Ceded- other than NICO(80)(40)(7)(35)(87)(75)
Ceded - NICO ADC





Net - Gross of ADCNet - Gross of ADC172 130 33 106 205 236 
Ceded - NICO A&E ADCCeded - NICO A&E ADC— (238)
Net$462
$197
$56
$71
Net$205 $(2)
2015 
20192019
Gross$230
$251
$68
$82
Gross$131 $115 $39 $95 $170 $210 
Ceded- other than NICO

(65)(94)(13)(25)Ceded- other than NICO(20)(39)(7)(39)(27)(78)
Ceded - NICO ADC





Net - Gross of ADCNet - Gross of ADC111 76 32 56 143 132 
Ceded - NICO A&E ADCCeded - NICO A&E ADC— (132)
Net$165
$157
$55
$57
Net$143 $ 
Annual Reserve Reviews
Review of Asbestos and Environmental Reserves
Beginning in 2017, theThe Company performs its regular comprehensive annual review of asbestos and environmental reserves in the fourth quarter.quarter, including both Run-off A&E (P&C Other Operations) and asbestos and environmental reserves included in Commercial
Lines and Personal Lines. As part of thisthe evaluation of asbestos and environmental reserves in the fourth quarter of 2017,2021, the Company reviewed all of its open direct domestic insurance accounts exposed to asbestos and environmental liability, as well as assumed reinsurance accounts.
As a result of the 2017 fourth quarter review, the Company increased estimated reserves before NICO reinsurance by $183, primarily due to mesothelioma claim filings not declining as expected, unfavorable developments in coverage law in some jurisdictions and continued filings in specific, adverse jurisdictions. An increased share of adverse development from the fourth quarter review is from umbrella and excess policies in the 1981-1985 policy years. This increase in reserves was offset by a $183 reinsurance recoverable under the NICO treaty.
During the 2016 second quarter review, a substantial majority of the Company’s direct accounts trended as expected, and the Company observed no material changes in the underlying legal environment. However, mesothelioma claims filings have not declined as expected for a small subset of peripheral defendants with a high concentration of asbestos filings in specific, adverse jurisdictions. As a result, aggregate indemnity and defense costs did not decline as expected. While the mesothelioma and adverse jurisdiction claim trends observed in the 2016 comprehensive annual review were similar to the 2015 comprehensive annual review, most of the defendants that had reserve increases in the

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

2016 review did not have a material impact in the 2015 review. Based on this evaluation, the Company increased its net asbestos reserves for prior year development by $197 in second quarter 2016.
During the 20152021 comprehensive annual review, the Company found a substantial majority of direct accounts trended as expected, and the Company saw no material changes in the underlying legal environment during the past year. However, a small percentage of the Company’s direct accounts experienced greater than expected claim filings, including mesothelioma claims. This was driven by a subset of peripheral defendants with a high concentration of filings in specific, adverse jurisdictions. As a result, the aggregate indemnity and defense costs did not decline as expected. To a lesser degree, the Company also saw unfavorable development on certain assumed reinsurance accounts, driven by various account-specific factors, including filing activity experienced by the direct accounts. Based on this evaluation, the Company increased its net asbestos reserves for prior year development by $146 in second quarter 2015.
Review of Environmental Reserves
Beginning in 2017, the Company performs its regular comprehensive annual review of environmental reserves in the fourth quarter. As part of its evaluation in the fourth quarter of 2017, the Company reviewed all of its open direct domestic insurance accounts exposed to environmental liability, as well as assumed reinsurance accounts.reviews
As a result of the 2017 comprehensive annual2021 fourth quarter review, the Company increased estimated asbestos reserves before NICO reinsurance by $102. This$106, including $104 in P&C Other Operations, primarily due to an increase in claim settlement rates, claim settlement values, and defense costs, which more than offset the impact of a decline in claim filing frequency. Also contributing was an increase in the Company's estimated share of liability under pending or potential cost sharing agreements and settlements. The increase in asbestos reserves was offset by a $106 reinsurance recoverable of $102 under the NICO cover. A substantial majoritytreaty.
As a result of the Company's direct2021 fourth quarter review, the Company increased estimated environmental accounts trendedreserves before NICO reinsurance by $49, including $51 in P&C Other Operations, primarily due to the settlement of a large coal ash remediation claim, an increase in legal defense costs and higher site remediation costs. The increase in environmental reserves was offset by a $49 reinsurance recoverable under the NICO treaty.
The total $155 increase in asbestos and environmental reserves in P&C Other Operations was offset by a $155 reinsurance recoverable under the NICO treaty. Since cumulative losses ceded to the A&E ADC exceed the $650 of ceded premium paid, the Company recognized a $155 increase in deferred gain on retroactive reinsurance, resulting in the Company recording a charge to earnings of $155 in 2021.
2020 comprehensive annual reviews
As a result of the 2020 fourth quarter review, the Company increased estimated asbestos reserves before NICO reinsurance in P&C Other Operations by $130, primarily due to an increase in the rate of asbestos claims settlements for both mesothelioma and non-mesothelioma claims. In addition, average settlement values and defense costs were higher than anticipated, driven by elevated plaintiff demands. Overall, the number of claim filings in the period covered by the 2020 study was roughly flat with the 2019 study, driven by an increase in non-mesothelioma claim filings, while the number of mesothelioma claim filings decreased as expected. However,The increase in asbestos reserves was offset by $132 reinsurance recoverable under the NICO treaty, recognizing ($2) in reserve releases not subject to the NICO treaty.
As a small percentageresult of the Company's direct accounts exhibited deterioration2020 fourth quarter review, the Company increased estimated environmental reserves before NICO reinsurance in P&C Other Operations by $106, primarily due to increased clean-upan increasing number of claims and suits alleging contamination from or exposure to PFAS. In addition, higher than anticipated remediation costs and liability shares associatedlegal defense costs also contributed to the reserve increase. The increase in environmental reserves was offset by a $106 reinsurance recoverable under the NICO treaty.
The total $236 increase in asbestos and environmental reserves in P&C Other Operations was offset by a $238 reinsurance recoverable under the NICO treaty, with Superfund sitesa ($2) release in asbestos reserves not subject to the NICO treaty. Including a reduction of asbestos and sedimentenvironmental reserves in waterways, as well as adverse legal rulings, most notably from jurisdictionsCommercial Lines and Personal Lines, the net increase in A&E reserves ceded to the A&E ADC in 2020 was $220 offset by a $220 increase in reinsurance recoverables under the NICO treaty. However, since cumulative losses ceded to the A&E ADC of $860 exceed the $650 of ceded premium paid, the Company recognized a $210 increase in deferred gain on retroactive
reinsurance, resulting in the Pacific Northwest.Company recording a charge to earnings of $208 in 2020, consisting of the $210 deferred gain net of the $2 of favorable development on A&E reserves not subject to the NICO treaty.
DuringFor information regarding the 20162019 comprehensive annual review, a substantial majorityrefer to Part 2, Item 7, Management's Discussion and Analysis of the Company's direct environmental accounts trended as expected. However, a small percentageFinancial Condition and Results of the Company's direct accounts exhibited deterioration associated with the tendering of new sites for coverage, increased defense costs stemming from individual bodily injury liability suits, and increased clean-up costs associated with waterways. Based on this evaluation, the Company increased its net environmental reserves for prior year development by $71Operations in second quarter 2016.
During the 2015 comprehensive annual review, a substantial majority of the Company's environmental exposures trended as expected, however the Company found loss and expense estimates for certain individual account exposures increased based upon an increase in clean-up costs, including at a handful of Superfund sites. In addition, new claim severity deteriorated, although frequency continued to decline as expected. The net effect of these account-specific changes as well as quarterly actuarial evaluations of new account emergence and historical loss and expense paid experience resulted in an increase of $57 in net environmental reserves for prior years development.Hartford’s 2020 Form 10-K Annual Report.
Major Categories of Asbestos Accounts
Direct asbestos exposures include both Known and Unallocated Direct Accounts.
Known Direct Accounts- includes both Major Asbestos Defendants and Non-Major Accounts, and represent approximately 63%71% of the Company's total Direct gross asbestos reserves as of December 31, 20172021 compared to approximately 61%71% as of June 30, 2016.December 31, 2020. Major Asbestos Defendants have been defined as the “Top 70” accounts in Tillinghast's published Tiers 1 and 2 and Wellington accounts, while Non-Major accounts are comprised of all other direct asbestos accounts and largely represent smaller and more peripheral defendants. Major Asbestos Defendants have the fewest number of asbestos accounts and up through second quarter 2016 had included reserves related to PPG Industries, Inc. (“PPG”). In May 2016, the Company pre-paid its funding obligation in the amount of $315 as permitted under the settlement agreement, arising from participation in a 2002 settlement of asbestos liabilities of PPG. The Company's funding obligation approximated the amount reserved for this exposure.
accounts.
Unallocated Direct Accounts- includes an estimate of the reserves necessary for asbestos claims related to direct insureds that have not previously tendered asbestos claims to the Company and exposures related to liability claims that may not be subject to an aggregate limit under the applicable policies. These exposures represent approximately 37%29% of the Company's Direct gross asbestos reserves as of December 31, 20172021 compared to approximately 39%29% as of June 30, 2016.
December 31, 2020.
Review of "All Other" Reserves in Property & Casualty Other Operations
In the fourth quarters of 2017, 2016 and 2015, the Company completed evaluations of certain of its non-asbestos and non-environmental reserves in Property & Casualty Other Operations, including its assumed reinsurance liabilities, unallocated loss adjustment expense reserves, and allowance for uncollectible reinsurance. Overall priorPrior year development on all other reserves was immaterial with reserves increasing (decreasing) by $18, ($20),resulted in increases of $47, $50 and $29$21, respectively for calendar years 2017, 20162021, 2020 and 2015.2019. Included in the 2021 adverse reserve development was the portion of the increase in reserve for sexual molestation and sexual abuse claims recognized in P&C Other Operations, principally on assumed reinsurance. Also included in 2021 adverse development was an increase in reserves for ULAE, primarily due to an increase in expected aggregate claim handling costs associated with asbestos and environmental claims. For more information on the increase in reserves for sexual molestation and sexual abuse claims, see Note 12 - Reserve for Unpaid Losses and Loss Adjustment Expenses, of the Notes to Consolidated Financial Statements.
The Company provides an allowance for uncollectible reinsurance, reflecting management’s best estimate of reinsurance cessions that may be uncollectible in the future due to reinsurers’ unwillingness or inability to pay. During the fourth quarter of 2017, and second quarters of 2016 and 2015,In performing its assessment, the Company completed its annual evaluations ofevaluates the collectibility of the reinsurance recoverables and the adequacy of the allowance for uncollectible reinsurance associated with older, long-term casualty liabilities reported in Property & Casualty Other Operations. In conducting these evaluations, the Companycompany used its most recent detailed evaluations of ceded liabilities reported in the segment. The Company analyzed the overall credit quality of the Company’s reinsurers, recent trends in arbitration and litigation outcomes in disputes between cedants and reinsurers, and recent developments in commutation activity between reinsurers and cedants. The evaluations in the fourth quarter of 2017, and second quarters of 2016 and 2015, resulted in no material adjustments to the Property & Casualty Other Operations' overall ceded reinsurance reserves, including the

70


Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

allowance for uncollectible reinsurance.and recent developments in commutation activity between reinsurers and cedants. As of December 31, 2017, 2016,2021, 2020, and 20152019 the allowance for uncollectible reinsurance for Property & Casualty Other Operations totaled $86, $136,$53, $60 and $220$71, respectively. Reductions in the allowance since 2015 are primarily the result of actuarial reserve evaluations that have given greater weight to favorable collectibility experience in recent calendar year periods in estimating future collections, and to a lesser extent impacts from the sale of the Company's UK P&C run-off subsidiaries in 2017. Due to the inherent uncertainties as to collection and the length of time
before reinsurance recoverables become due, particularly for older, long-term casualty liabilities, it is possible that future adjustments to the Company'sCompany’s reinsurance recoverables, net of the allowance, could be required.
Impact of Re-estimates on Property and Casualty Insurance Product Reserves|IMPACT OF RE-ESTIMATES ON PROPERTY & CASUALTY INSURANCE PRODUCT RESERVES
Estimating property and casualty insurance product reserves uses a variety of methods, assumptions and data elements.
Ultimate losses may vary materially from the current estimates. Many factors can contribute to these variations and the need to change the previous estimate of required reserve levels. Prior accident year reserve development is generally due to the emergence of additional facts that were not known or anticipated at the time of the prior reserve estimate and/or due to changes in interpretations of information and trends.
The table below shows the range of annual reserve re-estimates experienced by The Hartford over the past ten years. The range of prior accident year development shown in the table below is net of losses ceded, including losses ceded under two adverse
development cover reinsurance agreements with NICO that are accounted for as a deferred gain on retroactive reinsurance. The amount of prior accident year development (as shown in the reserve roll-forward)rollforward) for a given calendar year is expressed as a percent of the beginning calendar year reserves, net of reinsurance. The ranges presented are significantly influenced by the facts and circumstances of each particular year and by the fact that only the last ten years are included in the range. Accordingly, these percentages are not intended to be a prediction of the range of possible future variability. For further discussion of the potential for variability in recorded loss reserves, see Preferred Reserving Methods by Line of Business -and Impact of Changes in Key Assumptions on Reserve Volatility section.Reserves sections.
Range of Prior Accident Year Unfavorable (Favorable) Development for the Ten Years EndedDecember 31, 2017
2021
Commercial Lines
Personal
Lines
Property & Casualty Other OperationsTotal Property & Casualty [1]
Annual range of prior accident year unfavorable (favorable) development for the ten years ended December 31, 20172021(3.1%(1.3%) - 1.0%0.6%(6.9%(20.5%) - 8.3%0.9% - 9.8%(1.2%(1.9%) - 2.4%
[1]
Excluding the reserve increases for asbestos and environmental reserves, over the past ten years reserve re-estimates for total property and casualty insurance ranged from (2.5%) to 1.0%.
[1]Excluding the reserve increases for asbestos and environmental reserves, over the past ten years, reserve re-estimates for total property and casualty insurance ranged from (1.9%) to 1.0%.
The potential variability of the Company’s property and casualty insurance product reserves would normally be expected to vary by segment and the types of loss exposures insured by those segments. Illustrative factors influencing the potential reserve variability for each of the segments are discussed under Critical Accounting Estimates for Property & Casualty Insurance Product Reserves and Asbestos and Environmental Reserves. See the section entitled Property & Casualty Other Operations, Annual Reserve Reviews about the impact that the A&E ADC retroactive reinsurance agreement with NICO may havehas on net reserve changes of asbestos and environmental reserves going forward.reserves.
The following table summarizes the effect of reserve re-estimates, net of reinsurance, on calendar year operations for the ten-year period ended December 31, 2017.2021. The total of each column details the amount of reserve re-estimates made in the indicated calendar year and shows the accident years to which the re-estimates are applicable. The amounts in the total column on the far right represent the cumulative reserve re-estimates during the ten year period ended December 31, 20172021 for the indicated accident year in each row. This table does not include Navigators Group reserve re-estimates for periods prior to the acquisition of the business on May 23, 2019.

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Effect of Net Reserve Re-estimates on Calendar Year Operations
 Calendar Year
 2012201320142015201620172018201920202021Total
By Accident Year           
2011 & Prior$(4)$173 $326 $362 $310 $93 $(26)$19 $277 $569 $2,099 
201219 — (55)(35)(12)(15)(15)(25)(14)(152)
2013(98)(43)(29)(33)(2)(26)(15)(35)(281)
2014(14)20 (19)(54)(29)(28)(59)(183)
2015191 (41)(93)19 (16)(70)(10)
2016(29)14 (11)(38)(83)(147)
2017(116)(204)(111)(422)
201878 (307)(96)(325)
2019(92)(47)(139)
2020(101)(101)
Increase (decrease) in net reserves [1](4)192 228 250 457 (41)(167)(81)(448)(47)339 
Change in deferred gain on retroactive reinsurance included in other liabilities16 312 246 
Total unfavorable (favorable) prior accident year development$(65)$(136)$199 
 Calendar Year
 2008200920102011201220132014201520162017Total
By Accident Year           
2007 & Prior$(226)$(147)$(158)$166
$(18)$9
$358
$284
$296
$75
$639
2008 (39)1
(31)(1)(37)(13)43
(5)8
(74)
2009  (39)(13)(24)(8)7
7
10
(12)(72)
2010   245
3
61
(22)16
15
16
334
2011    36
148
(4)12
(6)6
192
2012     19

(55)(35)(12)(83)
2013      (98)(43)(29)(33)(203)
2014       (14)20
(19)(13)
2015        191
(41)150
2016         (29)(29)
Increase (decrease) in net reserves$(226)$(186)$(196)$367
$(4)$192
$228
$250
$457
$(41)$841
[1]Increase (decrease) in net reserves by accident year in the above table is net of losses ceded, including losses ceded under two adverse development cover reinsurance agreements with NICO accounted for as a deferred gain on retroactive reinsurance. One agreement covers substantially all A&E reserve development for 2016 and prior accident years (the “A&E ADC”) up to an aggregate limit of $1.5 billion and the other covered substantially all reserve development of Navigators Insurance Company and certain of its affiliates for 2018 and prior accident years (“Navigators ADC”) up to an aggregate limit of $300. For calendar years before 2017, the 2011 and prior accident year development includes adverse development for A&E reserves. For additional information regarding the two adverse development cover reinsurance agreements, refer to Note 12 – Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.
The commentary below explains, by accident year, the total prior accident year development recognized over the past 10 years.
Accident years 2007year 2011 and Prior
The net reserve re-estimatesincreases in estimates of ultimate losses for accident years 20062011 and prior arewere driven mostly by increased reserves for asbestos and environmental reserves, and also forby increased estimates on assumed casualty reinsurance, workers’for customs bonds, sexual molestation and sexual abuse and other mass torts claims. Also contributing was an increase in workers' compensation and generalcommercial automobile liability, claims.
Partially offsetting reserve increases for accident years 2007 and prior wasoffset by favorable development mainly related to workers’ compensation claims, driven, in part, by state regulatory reforms in California and Florida, underwriting actions and expense reduction initiatives. Additionally, reserves for professional liability were reduced due to a lower estimate of claim severity in both directors’ and officers’ and errors and omissions insurance claims. Reserves for personal automobile liability claims were reduced largely due to improvement in emerged claim severity.
Accident years 2008 and 2009
Estimates of ultimate losses have emerged favorably for accident years 2008 and 2009 mainly related to personal automobile liability.
Accident years 2010 and 2011
Unfavorable reserve re-estimates on accident years 2010 and 2011 were primarily related to workers' compensation and commercial automobile liability. Workers' compensation loss cost trends were higher than initially expected as an increase in frequency outpaced a moderation of severity trends. Unfavorable commercial automobile liability reserve re-estimates were driven by higher frequency of large loss bodily injury claims.
Accident years 2012 and 2013
Estimates of ultimate unpaid losses were decreased for accident years 2012 and 2013 due to favorable frequency and/or medical severity trends for workers’ compensation and favorable professional liability claim emergence, and lower frequency of late emerging general liability claims for the 2012 accident year.emergence. Favorable emergence of property lines of business, including catastrophes, for the 2013 accident year, iswas partially offset by increased reserves in automobile liability due to increased severity of large claims.
Accident years 2014 and 2015
Reserve changesChanges in estimates of ultimate losses for accident years 2014 and 2015 were largely driven by favorable frequency and medical severity trends for workers' compensation, partially offset by unfavorable frequency and severity trends for personal and commercial automobile liability and increased severity of liability claims on package business, offset by favorable frequency and medical severity trends for workers' compensation.business.

Accident year 2016
ReservesEstimates of ultimate losses were decreased for the 2016 accident year largely due to reserve decreases on short-tailworkers' compensation and personal automobile liability due to lower
estimated severity, partially offset by unfavorable reserve estimates for higher hazard general liability exposures due to increased frequency and severity trends, higher estimated severity in middle & large commercial and on the acquired Navigators Group book of business related to U.S. construction, premises liability, products liability and excess casualty.
Accident year 2017
Ultimate loss estimates were decreased for the 2017 accident year mainly due to release of reserves related to catastrophes, lower reserve estimates in personal automobile liability due to emergence of lower estimated severity and lower reserve estimates for workers’ compensation related to lower than previously estimated claim severity, partially offset by increases in estimates of ultimate losses in general liability and bond. Partially offsetting was an increase to general liability reserves that was related to high hazard exposures which experienced increased frequency and severity trends. In addition, unfavorable bond reserve re-estimates were driven by large claims.
Accident year 2018
Ultimate loss estimates were decreased for the 2018 accident year mainly due to reduction in estimated catastrophe reserves for California wildfires and for various wind and hail events. Reserve estimates were also reduced, to a lesser extent, for personal automobile liability which decreased due to lower than previously expected claim severity. These reserve decreases were partially offset by increases in commercial automobile liability and general liability. Commercial automobile liability reserve increases were related to higher estimated severity on middle & large commercial claims. Increases in general liability reserves for middle market and complex liability claims were also largely due to higher than previously expected severity.
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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Accident year 2019
Ultimate loss estimates were decreased for the 2019 accident year mainly due to favorable emergence of property lines of business, where results emerge more quickly.primarily related to catastrophes. In addition, reduced reserve estimates for personal automobile liability were largely offset by higher reserve estimates for commercial automobile liability.
Group Benefit Long-term Disability ("LTD") Reserves, Net
Accident year 2020
Ultimate loss estimates were decreased for the 2020 accident year mainly due to favorable emergence of Reinsuranceproperty lines of business, inclusive of catastrophes.Reserve estimates were also reduced, to a lesser extent, for personal automobile liability due to lower estimated severity and for general liability.
|GROUP BENEFIT RESERVES, NET OF REINSURANCE
The Company establishes reserves for group life and accident & health contracts, including long-term disability coverage, for both outstanding reported claims and claims related to insured events that the Company estimates have been incurred but have not yet been reported. These reserve estimates can change over time based on facts and interpretations of circumstances, and consideration of various internal factors including The Hartford’s experience with similar cases,As long-term disability reserves are long-tail claim payment patterns, loss control programs and mix of business. In addition, the reserve estimates are influenced by various external factors including court decisions and economic conditions. The effects of inflation are implicitly considered in the reserving process. Long-tail claim liabilities, they are discounted because the payment pattern and the ultimate costs are reasonably fixed and determinable on an individual claim basis. The majority of Group Benefits’ reserves are for LTD claimants who are known to be disabled and are currently receiving benefits. The Company held $6,807$6,437 and $4,687$6,494 of LTD unpaid losses and loss adjustment expenses, net of reinsurance, as of December 31, 20172021 and 2016, respectively, with the increase from 2016 to 2017 largely due to the acquisition of Aetna's U.S. group life and disability business.2020, respectively.



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Reserving Methodology
How Reserves are Set -A Disabled Life Reserve (DLR)("DLR") is calculated for each LTD claim. The DLR for each claim is the expected present value of all future benefit payments starting with the known monthly gross benefit which is reduced for estimates of the expected claim recovery due to return to work or claimant death, offsets from other income including offsets from Social Security benefits, and discounting where the discount rate is tied to expected investment yield at the time the claim is incurred. Estimated future benefit payments represent the monthly income benefit that is paid until recovery, death or expiration of benefits. Claim recoveries are estimated based on claim characteristics such as age and diagnosis and represent an estimate of benefits that will terminate, generally as a result of the claimant returning to work or being deemed able to return to work. For claims recently closed due to recovery, a portion of the DLR is retained for the possibility that the claim reopens upon further evidence of disability. In addition, a reserve for estimated unpaid claim expenses is included in the DLR. 
The DLR also includes a liability for potential payments to pending claimants beyond the elimination period who have not yet been approved for LTD either because they have not yet satisfied the waiting (or elimination) period or because the approval or denial decision has not yet been made.LTD. In these cases, the present value of future benefits is reduced for the likelihood of recovery before benefit onset or claim denial based on Company experience. For claims recently closed due to denial, a portion of the DLR is retained for the possibility that the claim is later approved upon further evidence of disability.
Estimates for incurred but not reported (IBNR)IBNR claims are made by applying completion factors to the dollar amountexpected emerged experience by line of business. Included within IBNR are bulk reserves for claims reported but still within the waiting period until benefits are paid, typically 3 or expected6 months depending on the reporting segment.contract. Completion factors are derived from standard actuarial techniques using triangles that display historical claim count emergence by incurral month. These estimates are reviewed for reasonableness and are adjusted for current trends and other factors expected to cause a change in claim emergence. The reserves include an estimate of unpaid claim expenses, including a provision for the cost of initial set-up of the claim once reported.
For all products, including LTD, there is a period generally ranging from two to twelve months, depending on the product and reporting segment,line of business, where emerged claims for an incurral year
are not yet credible enough to be a basis for estimating reserves. In these cases, the ultimate loss is estimated using earned premium multiplied by an expected loss ratio based on pricing assumptions of claim incidence, claim severity, and earned pricing.
Current Trends Contributing to Reserve Uncertainty
In group insurance, Long-Term Disability (LTD) has the longest pattern of loss emergence and the highest reserve amount. One significant risk to the reserve would be a slowdown in recoveries. In particular, the economic environment can affect the ability of a disabled employee to return-to-work and the length of time an employee receives disability benefits. Another significant risk is a change in benefit offsets. Often the Company pays a reduced benefit due to offsets from other income sources such as pensions or Social Security Disability Insurance (SSDI). Possible changes to the frequency, timing, or amount of offsets, such as a change in SSDI approval standards or benefit offerings, create a risk that the amount to settle open claims will exceed initial
estimates. Since the monthly income benefit for a claimant is established based on the individual’s salary at the time of disability and the level of coverages and benefits provided, inflation is not considered a significant risk to the reserve estimate. Few of the Company’s LTD policies provide for cost of living adjustments to the monthly income benefit.
Impact of Key Assumptions on Reserves
The key assumptions affecting our group life and accident & health reserveslong-term disability, which is the largest reserve within Group Benefits, include:
Discount Rate -The discount rate is the interest rate at which expected future claim cash flows are discounted to determine the present value. A higher selected discount rate results in a lower reserve. If the discount rate is higher than our future investment returns, our invested assets will not earn enough investment income to cover the discount accretion on our claim reserves which would negatively affect our profit.profits. For each incurral year, the discount rates are estimated based on investment yields expected to be earned net of investment expenses. The incurral year is the year in which the claim is incurred and the estimated settlement pattern is determined. Once established, discount rates for each incurral year are unchanged except that LTD reserves assumed from the acquisition of Aetna's U.S. group life and disability business are all discounted using current rates as of the November 1, 2017 acquisition date.date. The weighted average discount rate on LTD reserves was 3.5%3.3% and 4.3%3.4% in 20172021 and 2016, respectively, with the decrease from 2016 to 2017 largely due to Aetna U.S. group life and disability business LTD reserves being discounted at current rates as of the acquisition date.2020, respectively. Had the discount rate for each incurral year been 10 basis points lower at the time they were established, our Group BenefitsLTD unpaid loss and loss adjustment expense reserves would be higher by $34, pretax,$28, before tax, as of December 31, 2017.2021.
Claim Termination Rates (inclusive of mortality, recoveries, and expiration of benefits) -Claim termination rates are an estimate of the rate at which claimants will cease receiving benefits during a given calendar year. Terminations result from a number of factors, including death, recoveries and expiration of benefits. The probability that benefits will terminate in each future month for each claim is estimated using a predictive model that uses past Company experience, contract provisions, job characteristics and other claimant-specific characteristics such as diagnosis, time since disability began, and age. Actual claim termination experience will vary from period to period. Over the past 10 years, claim termination rates for a single incurral year have generally increased and have ranged from 7%5% below to 8% above current assumptions over that time period. For a single recent incurral year (such as 2017)2021), a one percent decrease in our assumption for LTD claim termination rates would increase our reserves by $7.$10. For all incurral years combined, as of December 31, 2017,2021, a one percent decrease in our assumption for our LTD claim termination rates would increase our Group Benefits unpaid losses and loss adjustment expense reserves by $20.

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

termination rates would increase our Group Benefits unpaid losses and loss adjustment expense reserves by $23.
Impact of COVID-19 on 2021 Results of Operations
Within Group Benefits, the Company experienced excess mortality in its group life business of $583 in 2021, primarily caused by direct and indirect impacts of COVID-19. Within the group disability business, in 2021 the Company recognized $31 of COVID-19 related losses from short-term disability claims.
Current Trends Contributing to Reserve Uncertainty
While we have not seen a significant change in claim recovery patterns to date due to COVID-19, we have observed delays in
Evaluationthe Social Security Administration’s processing of Goodwilldisability claims. Other potential pandemic-related risks, such as delays in medical care or return-to-work and the emerging risk of long-COVID symptoms are being monitored. Also, due to the effects on the economy, we could experience an increase in claim incidence on long-term disability claims.
We hedge our interest rate exposure over a three year period at the time we price and sell long-term disability policies and our weighted average discount rate assumption for Impairmentthe 2021 incurral year is down slightly from that of the 2020 incurral year.
|EVALUATION OF GOODWILL FOR IMPAIRMENT
Goodwill balances are reviewed for impairment at least annually, or more frequently if events occur or circumstances change that would indicate that a triggering event for a potential impairment has occurred. The recognition and measurement of goodwill impairment test follows a two-step process. Inis based on the first step, the fair value of a reporting unit is compared to its carrying value. If the carrying value of a reporting unit exceeds its fair value, the second stepexcess of the impairment test is performed for purposes of measuring the impairment. In the second step, the faircarrying value of the reporting unit is allocatedover its estimated fair value, up to all of the assets and liabilities of the reporting unit to determine an implied goodwill value. If the carrying amount of the reporting unit’s goodwill exceeds the implied goodwill value, an impairment loss is recognized in an amount equal to that excess, not to exceed the goodwill carrying value.goodwill.
The estimated fair value of each reporting unit incorporates multiple inputs into discounted cash flow calculations including assumptions that market participants would make in valuing the reporting unit. Assumptions include levels of economic capital, future business growth, earnings projections, assets under management for MutualHartford Funds and the weighted average cost of capital used for purposes of discounting. Decreases in business growth, decreases in earnings projections and increases in the weighted average cost of capital will all cause a reporting unit’s fair value to decrease, increasing the possibility of impairment.
A reporting unit is defined as an operating segment or one level below an operating segment. The Company’s reporting units for which goodwill has been allocated include Small Commercial within theconsist of Commercial Lines, segment,Personal Lines, Group Benefits Personal Lines and MutualHartford Funds.
The carrying value of goodwill is $1,290was $1,911 as of December 31, 20172021 and iswas comprised of $38$659 for Small Commercial $272Lines, $119 for Mutual Funds,Personal Lines, $861 for Group Benefits, and $119$272 for Personal Lines.Hartford Funds.
The annual goodwill assessment for the Small Commercial, Mutual Funds, Group Benefits and Personal Lines reporting units was completed as of October 31, 2017,2021, and resulted in no write-downs of goodwill for the year ended December 31, 2017.2021. All reporting units passed the first step of the annual impairment test with a significant margin. For information regarding the 20162021 and 20152020 impairment tests see Note 10 -Goodwill11 - Goodwill & Other Intangible Assets of Notes to Consolidated Financial Statements.
Valuation of Investments and Derivative Instruments|VALUATION OF INVESTMENTS AND DERIVATIVE INSTRUMENTS
Fixed Maturities, Equity Securities, Short-term Investments, and Free-standing Derivatives
The Company generally determines fair values using valuation techniques that use prices, rates, and other relevant information evident from market transactions involving identical or similar instruments. Valuation techniques also include, where appropriate, estimates of future cash flows that are converted into a single discounted amount using current market expectations. The Company uses a "waterfall" approach comprised of the following pricing sources which are listed in
priority order: quoted prices, prices from third-party pricing services, internal matrix pricing, and independent broker quotes. The fair value of free-standing derivative instruments areis determined primarily using a discounted cash flow model or option model technique and incorporate counterparty credit risk. In some cases, quoted market prices for exchange-traded transactions and transactions cleared through central clearing houses ("OTC-cleared") may be used and in other cases independent broker quotes may be
used. For further discussion, see the Fixed Maturities, Equity Securities, Short-term Investments and Free-standing Derivatives section in Note 5 - Fair Value Measurements of Notes to Consolidated Financial Statements.
Evaluation of OTTICredit Losses on Available-for-sale SecuritiesFixed Maturities, AFS and Valuation AllowancesACL on Mortgage Loans
Each quarter, a committee of investment and accounting professionals evaluates investments to determine if an other-than-temporary impairment (“impairment”)a credit loss is present for fixed maturities, AFS securities or a valuation allowancean ACL is required for mortgage loans. This evaluation is a quantitative and qualitative process, which is subject to risks and uncertainties. For further discussion of the accounting policies, see the Significant Investment Accounting Policies Section in Note 1 - Basis of Presentation and Significant Accounting Policies of Notes to Consolidated Financial Statements. For a discussion of impairmentscredit losses recorded, see the Other-than-temporaryCredit Losses on Fixed Maturities, AFS and Intent-to-Sell Impairments within the Investment Portfolio Risks and Risk Management section of the MD&A.
Valuation AllowanceACL on Deferred Tax Assets
Deferred tax assets represent the tax benefit of future deductible temporary differences and certain tax carryforwards. Deferred tax assets are measured using the enacted tax rates expected to be in effect when such benefits are realized if there is no change in tax law. Under U.S. GAAP, we test the value of deferred tax assets for impairment on a quarterly basis at the entity level within each tax jurisdiction, consistent with our filed tax returns. Deferred tax assets are reduced by a valuation allowance if, based on the weight of available evidence, it is more likely than not that some portion, or all, of the deferred tax assets will not be realized. The determination of the valuation allowance for our deferred tax assets requires management to make certain judgments and assumptions. In evaluating the ability to recover deferred tax assets, we have considered all available evidence as of December 31, 2017, including past operating results, forecasted earnings, future taxable income, and prudent and feasible tax planning strategies. In the event we determine it is more likely than not that we will not be able to realize all or part of our deferred tax assets in the future, an increase to the valuation allowance would be charged to earnings in the period such determination is made. Likewise, if it is later determined that it is more likely than not that those deferred tax assets would be realized, the previously provided valuation allowance would be reversed. Our judgments and assumptions are subject to change given the inherent uncertainty in predicting future performance and specific industry and investment market conditions.
As of December 31, 2017 and December 31, 2016, the Company had no valuation allowance. The reduction in the valuation allowance in 2016 stems primarily from taxable gains on theMortgage Loans

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

termination of derivatives duringsections within the period. The Company had no capital loss carryovers as of December 31, 2017. As a resultInvestment Portfolio Risks and Risk Management section of the Tax Cuts and Jobs Act ("Tax Reform") enacted by the federal government on December 22, 2017, the Company reclassified AMT credits of $790, net of a sequestration fee payable, from deferred taxes to a current income tax receivable since the law allows for the refund of AMT credits over time but no later than 2022. For additional information about Tax Reform, see Note - 16, Income Taxes of Notes to Consolidated Financial Statements.MD&A.
In assessing the need for a valuation allowance, management considered future taxable temporary difference reversals, future taxable income exclusive of reversing temporary differences and carryovers, taxable income in open carry back years and other tax planning strategies. From time to time, tax planning strategies could include holding a portion of debt securities with market value losses until recovery, altering the level of tax exempt securities held, making investments which have specific tax characteristics, and business considerations such as asset-liability matching. Management views such tax planning strategies as prudent and feasible, and would implement them, if necessary, to realize the deferred tax assets.
Contingencies Relating to Corporate Litigation and Regulatory Matters
|CONTINGENCIES RELATING TO CORPORATE LITIGATION AND REGULATORY MATTERS
Management evaluates each contingent matter separately. A loss is recorded if probable and reasonably estimable. Management
establishes reserves for these contingencies at its “best estimate,” or, if no one number within the range of possible losses is more probable than any other, the Company records an estimated reserve at the low end of the range of losses.
The Company has a quarterly monitoring process involving legal and accounting professionals. Legal personnel first identify outstanding corporate litigation and regulatory matters posing a reasonable possibility of loss. These matters are then jointly reviewed by accounting and legal personnel to evaluate the facts and changes since the last review in order to determine if a provision for loss should be recorded or adjusted, the amount that should be recorded, and the appropriate disclosure. The outcomes of certain contingencies currently being evaluated by
the Company, which relate to corporate litigation and regulatory matters, are inherently difficult to predict, and the reserves that have been established for the estimated settlement amounts are subject to significant changes. Management expects that the ultimate liability, if any, with respect to such lawsuits, after consideration of provisions made for estimated losses, will not be material to the consolidated financial condition of the Company. In view of the uncertainties regarding the outcome of these matters, as well as the tax-deductibility of payments, it is possible that the ultimate cost to the Company of these matters could exceed the reserve by an amount that would have a material adverse effect on the Company’s consolidated results of operations and liquidity in a particular quarterly or annual period.



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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

SEGMENT OPERATING SUMMARIES
SEGMENT OPERATING SUMMARIES
|COMMERCIAL LINES - RESULTS OF OPERATIONS
Results of Operations
Underwriting Summary
202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Written premiums$10,041 $8,969 $8,452 12 %%
Change in unearned premium reserve500 59 162 NM(64 %)
Earned premiums9,541 8,910 8,290 %%
Fee income34 30 35 13 %(14 %)
Losses and loss adjustment expenses
Current accident year before catastrophes5,407 5,488 4,913 (1 %)12 %
Current accident year catastrophes [1]496 397 323 25 %23 %
Prior accident year development [1]141 44 (44)NMNM
Total losses and loss adjustment expenses6,044 5,929 5,192 %14 %
Amortization of DAC1,398 1,397 1,296 — %%
Underwriting expenses1,678 1,594 1,600 %— %
Amortization of other intangible assets29 28 18 %56 %
Dividends to policyholders24 29 30 (17 %)(3 %)
Underwriting gain (loss)402 (37)189 NM(120 %)
Net servicing income13 NM100 %
Net investment income [2]1,502 1,160 1,129 29 %%
Net realized gains (losses) [2]260 (60)271 NM(122 %)
Loss on reinsurance transaction— — (91)— %100 %
Other (expenses)(18)(35)(38)49 %%
Income before income taxes2,159 1,032 1,462 109 %(29 %)
 Income tax expense [3]402 176 270 128 %(35 %)
Net income$1,757 $856 $1,192 105 %(28 %)
[1]For additional information on current accident year catastrophes and prior accident year development, see MD&A - Critical Accounting Estimates, Property and Casualty Insurance Product Reserves Development, Net of Reinsurance and Note 12- Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.
[2]For discussion of consolidated investment results, see MD&A - Investment Results.
[3]For discussion of income taxes, see Note 17 - Income Taxes of Notes to Consolidated Financial Statements.
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 201720162015
Written premiums$6,956
$6,732
$6,625
Change in unearned premium reserve91
81
114
Earned premiums6,865
6,651
6,511
Fee income37
39
40
Losses and loss adjustment expenses   
Current accident year before catastrophes3,961
3,766
3,712
Current accident year catastrophes [1]383
200
121
Prior accident year development [1](22)28
53
Total losses and loss adjustment expenses4,322
3,994
3,886
Amortization of DAC1,009
973
951
Underwriting expenses1,348
1,230
1,218
Dividends to policyholders35
15
17
Underwriting gain188
478
479
Net servicing income1
2
2
Net investment income [2]949
917
910
Net realized capital gains (losses) [2]103
13
(6)
Other income (expenses)1
(1)2
Income from continuing operations before income taxes1,242
1,409
1,387
Income tax expense [3]377
415
403
Income from continuing operations, net of tax865
994
984
Income from discontinued operations, net of tax

7
Net income$865
$994
$991
|
[1]For discussion
[2]For discussion of consolidated investment results, see
[3]
2017 includes $25 of income tax expense primarily from reducing net deferred tax assets due to the reduction in the corporate Federal income tax rate from 35% to 21%. For further discussion, see Note 16 - Income Taxes of Notes to Consolidated Financial Statements.
Premium Measures [1]
 201720162015
New business premium$1,183
$1,140
$1,121
Standard commercial lines policy count retention84%84%84%
Standard commercial lines renewal written price increase3.2%2.2%2.2%
Standard commercial lines renewal earned price increase2.9%2.3%3.5%
Standard commercial lines policies in-force as of end of period (in thousands)1,338
1,346
1,325
[1]Standard commercial lines consists of small commercial and middle market. Standard commercial premium measures exclude middle market programs and livestock lines of business.



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Premium Measures
Underwriting Ratios
202120202019
Small Commercial:
Net new business premium$673 $557 $646 
Policy count retention [1]84 %83 %82 %
Policy count retention, net of cancellations [1]87 %84 %83 %
Renewal written price increases3.0 %2.0 %1.7 %
Renewal earned price increases2.6 %2.1 %1.9 %
Policies in-force as of end of period (in thousands)1,366 1,283 1,291 
Middle Market [2]:
Net new business premium$532 $479 $584 
Policy count retention [1]82 %78 %81 %
Policy count retention, net of cancellations [1]83 %78 %81 %
Renewal written price increases6.0 %7.7 %3.9 %
Renewal earned price increases7.3 %6.5 %2.8 %
Global Specialty:
Global specialty gross new business premium [3]$912 $752 
U.S. global specialty renewal written price increases11.5 %17.3 %
U.S. global specialty renewal earned price increases16.6 %13.0 %
International global specialty renewal written price increases [4]19.6 %41.8 %
International global specialty renewal earned price increases [4]42.8 %41.3 %
 201720162015
Loss and loss adjustment expense ratio   
Current accident year before catastrophes57.7
56.6
57.0
Current accident year catastrophes5.6
3.0
1.9
Prior accident year development(0.3)0.4
0.8
Total loss and loss adjustment expense ratio63.0
60.1
59.7
Expense ratio33.8
32.5
32.7
Policyholder dividend ratio0.5
0.2
0.3
Combined ratio97.3
92.8
92.6
Current accident year catastrophes and prior year development5.3
3.4
2.7
Underlying combined ratio92.0
89.4
90.0
[1]Policy count retention represents the ratio of the number of renewal policies issued during the current year period divided by the number of policies issued in the previous calendar year period before considering policies cancelled subsequent to renewal. Policy count retention, net of cancellations, represents the ratio of the number of renewal policies issued net of cancellations during the current year period divided by the number of policies issued net of cancellations in the previous calendar year period.
2018 Outlook
The Company expects higher Commercial Lines written premiums in 2018, driven by increases across Small Commercial, Middle Market and Specialty Commercial, reflecting a mix of expected continued economic growth, distribution expansion, and the effect of competitive conditions on written pricing. Management expects the written premium increases will be driven by higher[2]Except for net new business partially offset by lower renewal premium. In workers’ compensation,premium, metrics for middle market conditions are expectedexclude loss sensitive and programs businesses.
[3]Excludes Global Re and Continental Europe Operations and is before ceded reinsurance.
[4]Excludes offshore energy policies, political violence and terrorism policies, and any business under which the managing agent of our Lloyd's Syndicate delegates underwriting authority to put downward pressure on ratescoverholders and increase competition for new business.  In auto, profit improvement initiatives will drive lower retention, partially offset by higher written pricing. Pricing varies significantly by product line with mid-single digit pricing increases expected in propertyother third parties.
Underwriting Ratios
202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Loss and loss adjustment expense ratio   
Current accident year before catastrophes56.7 61.6 59.3 (4.9)2.3 
Current accident year catastrophes5.2 4.5 3.9 0.7 0.6 
Prior accident year development1.5 0.5 (0.5)1.0 1.0 
Total loss and loss adjustment expense ratio63.3 66.5 62.6 (3.2)3.9 
Expense ratio32.2 33.5 34.7 (1.3)(1.2)
Policyholder dividend ratio0.3 0.3 0.4 — (0.1)
Combined ratio95.8 100.4 97.7 (4.6)2.7 
Impact of current accident year catastrophes and prior year development(6.7)(5.0)(3.4)(1.7)(1.6)
Impact of current accident year change in loss reserves upon acquisition of a business [1]— — (0.3)— 0.3 
Underlying combined ratio89.1 95.5 94.0 (6.4)1.5 
[1]Upon acquisition of Navigators Group and general liability and higher written pricing increases expected in commercial automobile. In workers’ compensation, given favorable profitability trends, rates are expected to be flat to declining.
The Company expects the Commercial Lines combined ratio will be between approximately 93.0 and 95.5 for 2018, compared to 97.3 in 2017, largely due to higher catastrophe losses incurred in 2017. The underlying combined ratio is expected to decrease slightly due to the effecta review of continued earned pricing increases and moderate average claim severity, but the improvement is subject to changes in market pricing and loss cost trends. Current accident year catastrophes are assumed to be 2.6 points of the combined ratio in 2018 compared to 5.6 points in 2017.
Net Income
Year ended December 31, 2017 compared toNavigators Insurers reserves, the year ended December 31, 2016
Net income decreased in 2017 due to a lower underwriting gain, partially offset by2019 included $68 of prior accident year reserve increases in net investment income and net realized capital gains. For further discussion$29 of investment results, see MD&A - Investment Results, Net Investment Income (Loss).
Year ended December 31, 2016 compared to the year ended December 31, 2015
Net income increased in 2016 primarily due to a shift to net realized capital gains in the current year from net realized capital losses in the prior year and higher net investment income.
Underwriting Gain
Year ended December 31, 2017 compared to the year ended December 31, 2016
Underwriting gaindecreased in 2017 primarily due to higher catastrophe losses and higher underwriting expenses largely driven by an increase in variable incentive compensation and higher IT costs. Also contributing to the decrease were higher current accident year loss costsreserve increases which were excluded for workers’ compensation, general liability and non-catastrophe property, offset by the effectpurposes of earned premium growth and a change from unfavorable prior accident year development in 2016 to favorable development in 2017.the underlying combined ratio calculation.

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Net Income
hig-20211231_g27.jpg
Year ended December 31, 20162021 compared to the year ended December 31, 20152020
Net income increased primarily due to a change from an underwriting loss to an underwriting gain, higher net investment income and a change from net realized losses to net realized gains. For further discussion of investment results, see MD&A - Investment Results.
Underwriting gain decreased slightly driven by higher losses and loss adjustment expenses and higher underwriting expenses, partially offset by earned premium growth.Gain (Loss)
Earned Premiumshig-20211231_g28.jpg
[1]
Other of $46, $42, and $34 for 2017, 2016, and 2015, respectively, is included in the total.
Year ended December 31, 20172021 compared to the year ended December 31, 20162020
Earned premiums increased Underwriting gainin 2017 reflecting written premium growth over2021 compared with an underwriting loss in 2020 with the preceding twelve months.
Written premiums increased in 2017improvement primarily due to growthlower current accident year losses before catastrophes, partially offset by higher net unfavorable prior accident year development and higher current accident year catastrophes. The decrease in Small Commercial.
Small Commercial writtencurrent accident year losses before catastrophes was primarily driven by $278 before tax of COVID-19 incurred losses in 2020 compared with $31 before tax of COVID-19 incurred losses in 2021, partially offset by the impact of higher earned premium growth for 2017 was primarilyon incurred losses. Underwriting expenses increased due to higher renewal premium driven by renewal written price increasescontingent and growth from the acquisition of Maxum,supplemental commissions, incentive compensation, technology costs and marketing expenses, partially offset by lower new business premium, excluding Maxum,a decrease in the allowance for credit losses on premiums receivable in the 2021 period compared to an increase in the 2020 period and savings from Hartford Next initiatives.
Earned Premiums
hig-20211231_g29.jpg
[1]Other of $42, $43 and $43 for 2019, 2020 and 2021, respectively, is included in the effect of lower policy retention.total.
Middle MarketWritten Premiums
hig-20211231_g30.jpg
[1]Other written premiums in 2017 were up modestly as higher newof $41, $41 and renewal premium was partially offset by modestly higher property reinsurance costs.
Specialty Commercial written premiums in 2017 were up slightly as growth in Bond was largely offset by new business declines in National Accounts.
Year ended December 31, 2016 compared to$43 for the year ended December 31, 2015
Earned premiums increased2019, 2020 and 2021, respectively, is included in 2016 reflecting written premium growth over the preceding twelve months.
Written premiums increased in 2016 due to growth in Small Commercial. Renewal written pricing increases and policy retention for standard commercial lines were both unchanged in 2016 compared to 2015.
Small Commercial increased primarily due to workers’ compensation driven by higher new business, renewal and audit premium, and Spectrum package business driven by higher renewal premium, as well as the acquisition of Maxum.
The decrease in Middle Market was driven primarily by lower new business, renewal and endorsement premium in workers’ compensation, and lower new business and renewal premium in general liability and specialty programs, partially offset by higher new business and renewal premium in construction.
Specialty Commercial decreased primarily as a result of lower retrospective premium on loss sensitive business in national accounts.
Renewal written pricing increases averaged 2% in standard commercial, which included 3% for Small Commercial and 1% for Middle Market.
Loss and LAE Ratio before Catastrophes and Prior Accident Year Developmenttotal.

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Year ended December 31, 20172021 compared to the year ended December 31, 20162020
Earned premiums increased in 2021 due to written premium increases over the prior 12 months as well as due to higher premiums from audits and endorsements, principally in workers’ compensation due to an increasing exposure base from higher payrolls as the economy recovers from the pandemic.
Written premiums increased in 2021 driven by growth in small commercial, middle & large commercial and global specialty across most lines of business.
The Company recognized renewal written pricing increases in all lines in 2021, with moderating price increases across most lines in middle market and global specialty. In global specialty, our U.S. wholesale book achieved an approximate 16% renewal written price increase, led by excess casualty. Global specialty international lines achieved a nearly 20% price increase, led by D&O. In small commercial, renewal written price increases were higher in 2021 than 2020, with workers' compensation pricing slightly positive in 2021 due to rising wages, along with mid-single digit increases in most other lines. In middle market, the Company recognized high single-digit to low double-digit rate increases in most middle market lines other than workers’ compensation, which experienced low single-digit written pricing increases.
Written premium increased across all three lines of business.
Small commercial written premium increased in 2021 driven by exposure growth from higher audit and endorsement premium, higher policy count retention, renewal written pricing increases in all lines as well as new business growth. Written premium grew in all lines of business, with the most significant growth in package business and workers’ compensation.
Middle & large commercial written premium increased in 2021 driven by exposure growth from higher audit and endorsement premium, improved retention, renewal written pricing increases in all lines as well as new business growth. Written premium grew in most lines of business, including general industries, national accounts, complex liability solutions and specialized industries.
Global specialty written premium increased in 2021 driven by continued strong written pricing increases, higher retention and growth in gross new written premium. Written premium grew in all lines except international, with the most significant growth in U.S. wholesale, financial lines and global reinsurance.
Current Accident Year Loss and LAE ratioRatio before catastrophes and prior accident year developmentincreased in 2017, primarily due to a higher loss and loss adjustment expense ratio in both workers' compensation and general liability, as well as higher commercial property losses in Middle Market. The workers’ compensation current accident year loss ratio deteriorated from 2016 to 2017 as increases in average claim severity outpaced the effect of earned pricing and a modest reduction in loss cost frequency.Catastrophes
hig-20211231_g31.jpg
Year ended December 31, 20162021 compared to the year ended December 31, 20152020
Current Accident Year Loss and LAE ratio before catastrophes and prior accident year development decreased in 2016, as compared to the prior year period,2021 primarily due to alower COVID-19 incurred losses in 2021 as well as due to lower loss ratios in global specialty and workers’ compensation. The lower loss ratios in global specialty were largely the result of rate and underwriting actions to improve profitability in those lines and was driven by U.S. financial lines, global reinsurance, U.S. wholesale and international.
2021 included COVID-19 incurred losses of $31 before tax, including losses of $20 in workers’ compensation and $11 in financial and other lines. 2020 included COVID-19 incurred losses of $278 before tax, including losses of $141 in property, $66 in workers’ compensation, net of favorable frequency on other workers' compensation claims, and $71 in financial and other lines.
Included in the $141 of COVID-19 property incurred losses and loss adjustment expense ratioexpenses in workers' compensation, driven by favorable frequency, partially offset by2020 were $101 of losses arising from a highersmall number of property policies that do not require direct physical loss or damage and loss adjustment expense ratio in commercial automobile, driven by elevated frequencyfrom policies intended to cover specific business needs, including crisis management and severity.
Catastrophes and Prior Accident Year Development
Year ended December 31, 2017 compared to the year ended December 31, 2016
Current accident year catastrophe losses for 2017 were primarily from hurricanes Harvey and Irmaperformance disruption as well as from winda reserve of $40 for legal defense costs. Workers’ compensation COVID-19 incurred losses include claims in both states with presumptive coverage and hail events in other states where the Midwest, Texasclaimant must prove their COVID-19 illness was contracted at work. Financial lines COVID-19 claims include exposures in D&O, E&O and Colorado. Catastrophe losses for 2016 were primarily due to wind and hail events and winter storms across various U.S. geographic regions.
Prior accident year development was favorable in 2017 compared to unfavorable prior accident year development in 2016. Net reserve decreases for 2017 were primarily related to reduced loss reserve estimates for workers' compensation and small commercial package business, partially offset by reserves increases for bond.
Year ended December 31, 2016 compared to the year ended December 31, 2015
Current accident year catastrophe lossestotaled $200, before tax, in 2016, compared to $121, before tax, in 2015. Catastrophe losses for both years were primarily due to wind and hail events and winter storms across various U.S. geographic regions.
Prior accident year development of $28, before tax, was unfavorable in 2016, compared to unfavorable prior accident year development of $53, before tax, in 2015. Net reserve increases in 2016 were primarily related to package business, generalemployment practices liability and commercial automobile liability, largely offset by a decrease in reserves for workers’ compensation, professional liability and uncollectible reinsurance.

the recessionary impacts on the surety book of business.

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Catastrophes and Unfavorable (Favorable) Prior Accident Year Development
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Year ended December 31, 2021 compared to the year ended December 31, 2020
Current accident year catastrophe lossesfor 2021 included losses from tornado, wind and hail events, mostly concentrated in the Midwest, Texas and Southeast as well as hurricane Ida, and February winter storms primarily in the South.
Current accident year catastrophe losses for 2020 were primarily from civil unrest, a number of hurricanes and tropical storms, Pacific Coast wildfires, and Northeast windstorms as well as tornado, wind and hail events in the South, Midwest and Central Plains.
Prior accident year development was net unfavorable for 2021. Reserve development in 2021 included an increase in general liability that included a reserve increase related to the settlement with Boy Scouts of America on sexual molestation and sexual abuse claims, largely offset by reserve decreases for workers' compensation, package business, catastrophes, commercial property and bond.
Net unfavorable reserve development for 2020 included reserve increases for general liability driven primarily by increases in reserves for sexual molestation and sexual abuse claims, and increases in commercial automobile liability reserves, partially offset by net reserve decreases for catastrophes, workers' compensation and package business. Partially offsetting was
favorable development on prior year catastrophe reserves in 2020 due to recognizing a $29 before tax subrogation benefit from a settlement with PG&E over certain of the 2017 and 2018 California wildfires and a reduction in estimated catastrophe losses from a number of wind and hail events that occurred in 2017, 2018 and 2019.
Prior accident year development in both 2021 and 2020 included reserve increases related to Navigators Group on 2018 and prior accident years that was economically ceded to NICO but for which the benefit was not recognized in earnings as it has been recorded as a deferred gain on retroactive reinsurance.
2022 Outlook
The Company expects Commercial Lines written premiums in 2022 to be 4% to 5% higher than written premiums in 2021, with growth across small commercial, middle & large commercial, and global specialty. In small commercial, policy retention is expected to remain strong with new business growth across all lines of business. In middle & large commercial, we expect written premium growth in our general industries book of business driven by improved retention and new business growth, as well as an increase in new business in specialized industries. In global specialty, premium growth in 2022 is expected primarily in wholesale and financial lines in the U.S., as well as in global reinsurance and international.
In 2022, management expects positive renewal written pricing in most lines, though workers' compensation pricing is expected to be flat to slightly negative. Across the rest of Commercial Lines, mid single-digit rate increases are expected to continue in most lines with written pricing increases in the high single-digits in wholesale and ocean marine. Written pricing increases in 2022 in lines other than workers’ compensation are driven by a number of factors including the effects of social inflation, increased catastrophe losses due to changing weather patterns, and a prolonged low interest rate environment, that puts added pressure on the need for underwriting profits to make up for the lost investment yield.
The Company expects the Commercial Lines combined ratio will be 90.0 to 92.0 in 2022, compared to 95.8 in 2021, primarily due to lower current accident year catastrophe losses expected in 2022, and the effect of a prior accident year reserve increase and COVID-19 incurred claims in 2021. Apart from lower expected COVID-19 claims, we expect earned pricing increases in excess of loss costs in most lines except workers’ compensation, while the expense ratio is expected to improve driven, in part, by additional savings from Hartford Next initiatives. The underlying combined ratio is expected to be 86.5 to 88.5 in 2022 compared to 89.1 in 2021.
80

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PERSONAL LINES
Results of Operations
Underwriting Summary
 201720162015
Written premiums$3,561
$3,837
$3,918
Change in unearned premium reserve(129)(61)45
Earned premiums3,690
3,898
3,873
Fee income44
39
37
Losses and loss adjustment expenses   
Current accident year before catastrophes2,584
2,808
2,578
Current accident year catastrophes [1]453
216
211
Prior accident year development [1](37)151
(21)
Total losses and loss adjustment expenses3,000
3,175
2,768
Amortization of DAC309
348
359
Underwriting expenses581
603
665
Underwriting (Loss) Gain(156)(189)118
Net servicing income [2]16
20
22
Net investment income [3]141
135
128
Net realized capital gains [3]15
2
4
Other income [4]1

15
Income (loss) before income taxes17
(32)287
Income tax expense (benefit) [5]26
(23)88
Net (loss) income$(9)$(9)$199
[1]For discussion
[2]
Includes servicing revenues of $85, $86, and $86 for 2017, 2016, and 2015, respectively and includes servicing expenses of $69, $66, and $64 for 2017, 2016, and 2015, respectively.Index to MD&A
[3]For discussion of consolidated investment results, see MD&A - Investment Results, Net Investment Income (Loss) and Net Realized Capital Gains (Losses).
[4]Includes a benefit of $17, before tax, for the year ended December 31, 2015, from the resolution of litigation.
[5]
2017 includes $33 of income tax expense primarily from reducing net deferred tax assets due to the reduction in the corporate Federal income tax rate from 35% to 21%. For further discussion, see Note 16 - Income Taxes of Notes to Consolidated Financial Statements.
Written and Earned Premiums
Written Premiums201720162015
Product Line   
Automobile$2,497
$2,694
$2,721
Homeowners1,064
1,143
1,197
Total$3,561
$3,837
$3,918
Earned Premiums   
Product Line   
Automobile$2,584
$2,720
$2,671
Homeowners1,106
1,178
1,202
Total$3,690
$3,898
$3,873



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Premium Measures
 201720162015
Policies in-force end of period (in thousands)   
Automobile1,702
1,965
2,062
Homeowners1,038
1,176
1,272
New business written premium   
Automobile$152
$311
$422
Homeowners$44
$74
$110
Policy count retention   
Automobile81%84%84%
Homeowners83%84%85%
Renewal written price increase   
Automobile11.0%7.6%5.7%
Homeowners8.9%8.0%7.0%
Renewal earned price increase   
Automobile9.6%6.3%5.1%
Homeowners8.5%7.6%6.8%
| PERSONAL LINES - RESULTS OF OPERATIONS
Underwriting RatiosSummary
202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Written premiums$2,908 $2,936 $3,131 (1 %)(6 %)
Change in unearned premium reserve(46)(72)(67)36 %(7 %)
Earned premiums2,954 3,008 3,198 (2 %)(6 %)
Fee income32 34 37 (6 %)(8 %)
Losses and loss adjustment expenses
Current accident year before catastrophes1,840 1,695 2,087 %(19 %)
Current accident year catastrophes [1]168 209 140 (20 %)49 %
Prior accident year development [1](144)(438)(42)67 %NM
Total losses and loss adjustment expenses1,864 1,466 2,185 27 %(33 %)
Amortization of DAC230 244 259 (6 %)(6 %)
Underwriting expenses615 591 625 %(5 %)
Amortization of other intangible assets(50 %)(33 %)
Underwriting gain275 737 160 (63 %)NM
Net servicing income [2]19 14 13 36 %%
Net investment income [3]157 157 179 — %(12 %)
Net realized gains (losses) [3]29 (5)43 NM(112 %)
Other income (expenses)— (1)(1)100 %— %
Income before income taxes480 902 394 (47 %)129 %
 Income tax expense [4]95 184 76 (48 %)142 %
Net income$385 $718 $318 (46 %)126 %
 201720162015
Loss and loss adjustment expense ratio   
Current accident year before catastrophes70.0
72.0
66.6
Current accident year catastrophes12.3
5.5
5.4
Prior accident year development(1.0)3.9
(0.5)
Total loss and loss adjustment expense ratio81.3
81.5
71.5
Expense ratio22.9
23.4
25.5
Combined ratio104.2
104.8
97.0
Current accident year catastrophes and prior year development11.3
9.4
4.9
Underlying combined ratio93.0
95.4
92.0
Product Combined Ratios
 201720162015
Automobile   
Combined ratio101.6
111.6
99.4
Underlying combined ratio99.7
103.9
99.0
Homeowners   
Combined ratio110.4
89.3
92.1
Underlying combined ratio77.1
75.9
76.8
2018 Outlook
In 2018, the Company expects the rate[1]For discussion of pricing increases for automobile and homeowners across the industry to decrease slightly, as loss cost trends have moderated. Accordingly, the Company expects written pricing increases in 2018 for both automobile and homeowners to be in the high single-digits, slightly below written pricing increases for 2017. Management expects continued automobile profitability improvement in 2018 as loss cost frequency and severity have moderated and the book of business continues to benefit from earned pricing increases. While the Company will continue to execute on multiple
profitability improvement initiatives in personal automobile in 2018, the Company also plans to drive new business growth in select states, particularly in the direct channel. Due to those actions, the Company expects a low-single digit decline in Personal Lines written premiums in 2018, with AARP direct premiums expected to be flat to slightly higher and AARP agency and other agency premium expected to decline.
The Company expects the combined ratio for Personal Lines will be between approximately 96.0 and 98.0 for 2018 compared to 104.2 in 2017, primarily due to lower current accident year catastrophes and continued improvement in the underlying automobile loss ratio. Currentprior accident year catastrophes aredevelopment, see MD&A - Critical Accounting Estimates, Property and Casualty Insurance Product Reserves, Net of Reinsurance and Note 12 - Reserve for Unpaid Losses and Loss Adjustment Expenses.
[2]Includes servicing revenues of $80, $81, and $83 for 2021, 2020, and 2019, respectively and includes servicing expenses of $61, $67, and $70 for 2021, 2020, and 2019, respectively.
[3]For discussion of consolidated investment results, see MD&A - Investment Results.
[4]For discussion of income taxes, see Note 17 - Income Taxes of Notes to Consolidated Financial Statements.
Written and Earned Premiums
Written Premiums202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Product Line
Automobile$1,997 $2,003 $2,176 — %(8 %)
Homeowners911 933 955 (2 %)(2 %)
Total$2,908 $2,936 $3,131 (1 %)(6 %)
Earned Premiums  
Product Line  
Automobile$2,035 $2,058 $2,221 (1 %)(7 %)
Homeowners919 950 977 (3 %)(3 %)
Total$2,954 $3,008 $3,198 (2 %)(6 %)
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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Premium Measures
assumed to be 5.6 points of the combined ratio in 2018 compared to 12.3 points in 2017. For automobile, we expect that management actions, including the effect of earned pricing, will exceed an expected increase in loss cost severity and higher direct marketing expenses, resulting in a lower underlying combined ratio. The underlying combined ratio for homeowners is expected to remain relatively flat in 2018, driven by earned pricing increases, offset by increased average claim severity and higher expenses.
202120202019
Policies in-force end of period (in thousands)
Automobile1,317 1,369 1,422 
Homeowners773 826 877 
New business written premium
Automobile$219 $223 $220 
Homeowners$60 $63 $73 
Policy count retention [1]  
Automobile84 %84 %83 %
Homeowners85 %84 %83 %
Policy count retention, net of cancellations [1]
Automobile84 %86 %85 %
Homeowners84 %86 %85 %
Renewal written price increase
Automobile2.2 %2.4 %4.6 %
Homeowners8.5 %6.4 %6.5 %
Renewal earned price increase
Automobile2.1 %3.4 %5.5 %
Homeowners8.1 %5.7 %8.4 %
Net (Loss) Income
Year ended December 31, 2017 compared to the year ended December 31, 2016
Net loss in 2017 was unchanged from 2016 as lower underwriting loss and higher net realized capital gains was offset by $33 of income tax expense arising primarily from the reduction of net deferred tax assets due to the enactment of lower Federal income tax rates.
Year ended December 31, 2016 compared to the year ended December 31, 2015
Net loss in 2016 compared to net income in 2015 primarily due to a change from underwriting gain to underwriting loss.
Underwriting (Loss) Gain
Year ended December 31, 2017 compared to the year ended December 31, 2016
Underwriting loss decreased in 2017primarily due a change from unfavorable prior accident year development in 2016 to favorable development in 2017 and lower current accident year loss costs in both auto and homeowners, partially offset by higher current accident year catastrophe losses. The decrease in underwriting expenses was primarily due to lower marketing and operations costs, partially offset by higher variable incentive compensation and the decrease in DAC amortization was driven primarily by lower Agency commissions.
Year ended December 31, 2016 compared to the year ended December 31, 2015
Underwriting loss in 2016 compared to an underwriting gain in 2015 primarily due to an increase in automobile liability loss costs, with higher current accident year loss and loss adjustment expenses and more unfavorable prior accident year reserve development, principally related to the 2015 accident year. The increase in automobile loss costs was partially offset by lower direct marketing expenses.
Earned Premiums
Year ended December 31, 2017 compared to the year ended December 31, 2016
Earned premiums decreased in 2017, reflecting a decline in written premium over the prior six to twelve months in the Other Agency channel and, to a lesser extent, in AARP Direct.
Written premiums decreased in 2017 in AARP Direct and both Agency channels primarily due to a decline in new business and lower policy count retention in both automobile and homeowners partially offset by the effect of renewal written price increases.
Renewal written pricing increases were higher in 2017 in both automobile and home, as the Company increased rates to improve profitability.
[1]Policy count retention decreased represents the ratio of the number of renewal policies issued during the current year period divided by the number of policies issued in 2017 the previous calendar period before considering policies cancelled subsequent to renewal. Policy count retention, net of cancellations, represents the ratio of the number of renewal policies issued net of cancellations during the current year period divided by the number of policies issued net of cancellations in both automobile and homeowners, driven in part by renewal written pricing increases.the previous calendar period.
Underwriting Ratios
202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Loss and loss adjustment expense ratio   
Current accident year before catastrophes62.3 56.3 65.3 6.0 (9.0)
Current accident year catastrophes5.7 6.9 4.4 (1.2)2.5 
Prior accident year development(4.9)(14.6)(1.3)9.7 (13.3)
Total loss and loss adjustment expense ratio63.1 48.7 68.3 14.4 (19.6)
Expense ratio27.6 26.8 26.7 0.8 0.1 
Combined ratio90.7 75.5 95.0 15.2 (19.5)
Impact of current accident year catastrophes and prior year development(0.8)7.7 (3.1)(8.5)10.8 
Underlying combined ratio89.9 83.1 91.9 6.8 (8.8)
Product Combined Ratios
202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Automobile
Combined ratio92.9 85.5 96.6 7.4 (11.1)
Underlying combined ratio95.9 88.0 97.9 7.9 (9.9)
Homeowners
Combined ratio86.8 54.2 91.7 32.6 (37.5)
Underlying combined ratio76.5 72.5 78.3 4.0 (5.8)

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Net Income
hig-20211231_g33.jpg
Year ended December 31, 2021 compared to the year ended December 31, 2020
Policies in-forceNet income decreased in 20172021, largely driven by a decrease in underwriting gain, partially offset by a change from net realized losses to net realized gains and an increase in net servicing income.
Underwriting Gain
hig-20211231_g34.jpg
Year ended December 31, 2021 compared to the year ended December 31, 2020
Underwriting gain decreased in 2021, primarily due to a decrease in favorable prior accident year catastrophe reserve development and higher current accident year personal automobile loss costs. Also contributing was an increase in underwriting expenses and higher current accident year non-catastrophe property losses, partially offset by lower current accident year catastrophe losses. Contributing to the increase in underwriting expenses in 2021 was higher costs for AARP direct marketing, incentive compensation, and technology, partially offset by cost savings from the Hartford Next initiative.
Earned Premiums
hig-20211231_g35.jpg
Year ended December 31, 2021 compared to the year ended December 31, 2020
Earned premiums decreased in 2021 due to the effect of a decline in written premium over the prior twelve months in both Agency channels and in AARP Direct due to non-renewals exceeding new business. The decrease was partially offset by the effect of $81 of premium credits given to automobile policyholders in the second quarter of 2020 in recognition of shelter-in-place guidelines that reduced miles driven in 2020.
Written Premiums
hig-20211231_g36.jpg
Written premiums decreased in automobile for 2021 due to the effect of non-renewed premium exceeding new business, partially offset by the effect of the premium credits given in the 2020 period. Written premium declined in homeowners due to the effect of non-renewed premium exceeding new business. For automobile and homeowners new business decreased in 2021 compared to the prior year.
Renewal written pricing increases were down modestly in automobile for 2021 while renewal written pricing increases for homeowners were higher in 2021 in response to recent loss cost trends.
Policy count retention was flat for automobile and was up slightly for homeowners.
Policies in-force decreased in the 2021 period in both automobile and homeowners driven by lownot generating enough new business and low policy count retention.
Year ended December 31, 2016 compared to offset the year ended December 31, 2015
Earned premiums increased in 2016 reflecting written premium growth in 2015 over the prior six to twelve months.
Written premiums decreased in 2016 primarily due a decline in new business in both automobile and homeowners, partially offset by higher premium retention in automobile, driven by higher written pricing increases.
Renewal written pricing increased in both automobile and home as the Company increased rates to improve profitability.
Policy count retentionfor homeowners was lower in 2015 driven in part by renewal written pricing increases.
Loss and Loss Adjustment Expense Ratio before Catastrophes and Prior Accident Year Development
Year ended December 31, 2017 compared to the year ended December 31, 2016
Loss and loss adjustment expense ratio before catastrophes and prior accident year development decreased in 2017, primarily as a result of lower automobile liability and auto physical damage frequency and lower non-catastrophe weather-related homeowners losses and the effect of earned pricing increases.
Year ended December 31, 2016 compared to the year ended December 31, 2015
Loss and loss adjustment expense ratio before catastrophes and prior accident year development increased primarily as a result of higher automobile liability frequency and severity, partially offset by the effect of increases in earned pricing.
Catastrophes and Prior Accident Year Development
Year ended December 31, 2017 compared to the year ended December 31, 2016
Current accident year catastrophe lossesfor 2017 were primarily due to hurricanes Harvey and Irma and wildfires in California as well as multiple wind and hail events across various U.S. geographic regions, concentrated in Texas, Colorado, the Midwest and the Southeast. Catastrophe losses for 2016 were primarily due to multiple wind and hail events across various U.S. geographic regions, concentrated in the Midwest and central plains.
Prior accident year development was favorable for 2017 compared to unfavorable prior accident year development for 2016. Net reserves decreased in 2017primarily due to decreases in reserves for prior accident year catastrophes and homeowners.non-renewed policies.

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Current Accident Year Loss and Loss Adjustment Expense Ratio before Catastrophes
hig-20211231_g37.jpg
Year ended December 31, 20162021 compared to the year ended December 31, 20152020
Current accident year loss and LAE ratio before catastrophes increased in 2021 by 7.1 points in automobile and 3.1 points in homeowners. The increase in automobile was due to higher claim frequency, due to an increase in miles driven, and an increase in average claim severity. For 2021, the homeowners current accident year loss and LAE ratio before catastrophes increased due to an increase in weather and non-weather severity, partially offset by the effect of earned pricing increases. Contributing to the increase in homeowners severity was the effect of higher rebuilding costs and a greater number of large losses.
Current Accident Year Catastrophes and Unfavorable (Favorable) Prior Accident Year Development
hig-20211231_g38.jpg
Year ended December 31, 2021 compared to the year ended December 31, 2020
Current accident year catastrophe losses of $216, before tax, decreased in 2016 increased2021 compared to $211, before tax, in 2015. Catastrophe the prior year. Current accident year catastrophe losses in 2016 were primarily due to multiplefor 2021 included losses from hurricane Ida, tropical storms, California wildfires, and February winter storms as well as losses largely from tornado, wind and hail events, across various U.S. geographic regions,mostly concentrated in Texas, the Southeast, Midwest and central plains. CatastropheMountain West.
Current accident year catastrophe losses in 2015for 2020 were primarily due tofrom Pacific Coast wildfires, in California tropical storm Isaias, hurricane Laura, and multiple events (windvarious tornado, wind and hail primarily) across various U.S. geographic regions.
events in the South, Midwest and Central Plains.
Prior accident year development of $151, before tax, was unfavorableless favorable in 2016, compared2021, with the decrease largely due to favorablelower reserve reductions for prior year catastrophes. Prior accident year development was favorable in 2021, with a reduction in personal automobile liability and a decrease in catastrophe reserves, driven by reductions in estimates for prior year hurricanes, tornado & hail and wildfires, including the benefit of $21, before tax, in 2015. Net reserves increased for 2016 primarily duehigher expected subrogation recoveries related to increased bodily injury frequencythe 2017 and severity for the 2015 accident year and increased bodily injury severity for the 2014 accident year. Net reserves decreased for 2015 primarily due to accident year 2014 catastrophes.
PROPERTY & CASUALTY OTHER OPERATIONS
Results of Operations
Underwriting Summary
 201720162015
Written premiums$
$(1)$35
Change in unearned premium reserve
(1)3
Earned premiums

32
Losses and loss adjustment expenses   
Current accident year

25
Prior accident year development [1]18
278
218
Total losses and loss adjustment expenses18
278
243
Underwriting expenses14
19
32
Underwriting loss(32)(297)(243)
Net investment income [2]106
127
133
Net realized capital gains (losses) [2]14
(70)3
Loss on reinsurance transaction
650

Other income5
6
7
Income (loss) before income taxes93
(884)(100)
Income tax expense (benefit)24
(355)(47)
Net income (loss)$69
$(529)$(53)
[1]For discussion of prior2018 California wildfires. Prior accident year development see MD&A - Critical Accounting Estimates, Total Propertywas favorable in 2020 with reserve reductions in catastrophes and, Casualty Insurance Product Reserves Development.
[2]For discussion of consolidated investment results, see MD&A - Investment Results, Net Investment Income (Loss)to a lesser extent, personal automobile liability. The reduction in catastrophe reserves for 2020 was driven by lower estimated losses for the 2017 and Net Realized Capital Gains (Losses).2018 California wildfires, including a $260 subrogation benefit from PG&E, as well as a reduction in losses for various 2018 and 2019 wind and hail events.

84


Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

2022 Outlook
Net Income (Loss)Written premium is expected to decrease in 2022 compared with 2021 as non-renewal of premium more than offsets new business. While new business conversions are expected to increase with the continued rollout of the Prevail automobile and home product in additional states, new business premium is expected to be lower despite expected higher conversion rates as the Company transitions from 12-month automobile policies to 6-month automobile policies for AARP members.
In 2022, the Company expects written pricing increases in automobile to be in the low to mid-single digits throughout the year as the effect of recent claim frequency and severity trends are reflected in rate filings. Written pricing increases in homeowners are expected to be in the mid-to-high single digits.
Year ended December 31, 2017The Company expects the combined ratio for Personal Lines will be 97.0 to 99.0 in 2022 compared to the90.7 in 2021 as 2021
benefited from claim frequency that was still below pre-pandemic levels as well as from lower current accident year ended December 31, 2016
Net income (loss) improved from a net loss of $529catastrophe losses and favorable prior accident year development. The underlying combined ratio for Personal Lines is expected to net income of $69 primarilybe 90.0 to 92.0 in 2022 compared to 89.9 in 2021 due to lossesan increase in 2016, includingthe current accident year loss and loss adjustment expense ratio before catastrophes in both automobile and homeowners with supply chain disruptions causing an increase in severity through 2022. For automobile, we expect the underlying combined ratio to increase driven by an increase in both claim frequency and severity. The underlying combined ratio for homeowners is also expected to increase in 2022, primarily driven by a loss on reinsurance transaction for premium paid to NICO covering adverse reserve development of asbestos and environmental reserves after 2016, as well adverse development in 2016 due to the second quarter study of asbestos and environmental reserves.
Year ended December 31, 2016 compared to the year ended December 31, 2015
Net loss increased in 2016 primarily duereturn to a $423 after-taxhigher, more normal, level of non-catastrophe weather loss onexperience, partially offset by the reinsurance transaction that cedes adverse development on asbestos and environmental reserves and higher unfavorable net asbestos and environmentaleffect of earned pricing increases.

| PROPERTY & CASUALTY OTHER OPERATIONS - RESULTS OF OPERATIONS
Underwriting Summary
202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Change in unearned premium reserve$— $— $(2)— %100 %
            Earned premiums— — — %(100 %)
Losses and loss adjustment expenses
Prior accident year development [1]202 258 21 (22 %)NM
Total losses and loss adjustment expenses202 258 21 (22 %)NM
Underwriting expenses11 12 (27 %)(8 %)
Underwriting loss(210)(269)(31)22 %NM
Net investment income [2]75 55 84 36 %(35 %)
Net realized gains (losses) [2]13 (1)20 NM(105 %)
Other income (expenses)(1)— NMNM
Income (loss) before income taxes(123)(214)73 43 %NM
Income tax expense (benefit) [3](28)(46)12 39 %NM
Net income (loss)$(95)$(168)$61 43 %NM
[1]For discussion of prior accident year development, associated with the Company's comprehensive annual review. Net realized capital losses before tax in 2016 included an $81 estimated capital loss on the pending sale of the Company's U.K. propertysee MD&A - Critical Accounting Estimates, Property and casualty run-off subsidiaries.Casualty Insurance Product Reserves, Net of tax benefits, the pending sale resulted in an estimated after-tax lossReinsurance and Note 12 - Reserve for Unpaid Losses and Loss Adjustment Expenses of $5.Notes to Consolidated Financial Statements.
[2]For discussion of consolidated investment results, see MD&A - Investment Results.
[3]For discussion of income taxes, see Note 17 - Income Taxes of Notes to Consolidated Financial Statements.
Pre-tax Charge for Asbestos and Environmental Reserve Increases
Year ended December 31, 2017 compared to the year ended December 31, 2016
Asbestos Reserves were virtually unchanged in 2017 as a $183 increase in estimated reserves before NICO reinsurance was offset by $183 of losses recoverable under the NICO treaty. The increase in reserves before NICO reinsurance was primarily due to mesothelioma claim filings not declining as expected, unfavorable developments in coverage law in some jurisdictions and continued filings in specific, adverse jurisdictions. An increased share of adverse development from the fourth quarter review is from umbrella and excess policies in the 1981-1985 policy years.
Environmental Reserveswere unchanged in 2017 as a $102 increase in estimated reserves before NICO reinsurance was offset by $102 of loss recoverable under the NICO treaty. The increase in reserves before NICO reinsurance was primarily due to increased clean-up costs and liability shares associated with Superfund sites and sediment in waterways, as well as adverse legal rulings, most notably from jurisdictions in the Pacific Northwest.
Year ended December 31, 2016 compared to the year ended December 31, 2015
Asbestos Reserves increased by $197 in 2016 arising from the second quarter reserve study which found that mesothelioma claims filings have not declined as expected in specific, adverse jurisdictions. As a result, aggregate indemnity and defense costs have not declined as expected resulting in unfavorable net asbestos reserve development.
Environmental Reservesincreased by $71 in 2016primarily due to deterioration associated with the tendering of new sites for policy coverage, increased defense costs stemming from individual bodily injury liability suits, and increased clean-up costs associated with waterways.85



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Net Income (Loss)
hig-20211231_g39.jpg
Year ended December 31, 2021 compared to the year ended December 31, 2020
Net loss in 2021 decreased compared to 2020, primarily due to lower unfavorable prior accident year reserve development, higher net investment income and a change from net realized losses to net realized gains.
Underwriting loss in 2021 decreased from 2020 primarily due to a lower increase in A&E reserves. Unfavorable prior
accident year development in 2021 included a $155 increase in A&E reserves, an increase in reserves for sexual molestation and sexual abuse claims, primarily on assumed reinsurance, and a $14 increase in ULAE reserves, partially offset by a reduction in the allowance for uncollectible reinsurance. Unfavorable prior accident year development in 2020 primarily included a $208 increase in A&E reserves, and a $35 increase in ULAE reserves. In both periods, the increase in ULAE reserves was primarily driven by the higher estimate for A&E claims.
Before NICO reinsurance in 2021, A&E reserves were increased by $155 in P&C Other Operations, including $104 for asbestos and $51 for environmental. Cumulative adverse A&E reserve development on both ongoing operations and P&C Other Operations totaled $1,015 through December 31, 2021 and since this amount exceeds ceded premium paid for the A&E ADC of $650, the Company has recognized a $365 deferred gain on retroactive reinsurance as of December 31, 2021, within other liabilities, including a $155 increase in deferred gain in 2021 recognized within P&C Other Operations.
Asbestos reserves prior accident year development in 2021 before NICO reinsurance of $104 was primarily due to an increase in claim settlement rates, claim settlement values, and defense costs, which more than offset the impact of a decline in claim filing frequency. Also contributing was an increase in the Company's estimated share of liability under pending or potential cost sharing agreements and settlements.
Environmental reserves prior accident year development in 2021 before NICO reinsurance of $51 was primarily due to the settlement of a large coal ash remediation claim, an increase in legal defense costs and higher site remediation costs.
|GROUPBENEFITS - RESULTS OF OPERATIONS
Results of Operations
Operating Summary
202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Premiums and other considerations$5,687 $5,536 $5,603 %(1 %)
Net investment income [1]550 448 486 23 %(8 %)
Net realized gains [1]130 22 34 NM(35 %)
Total revenues6,367 6,006 6,123 6 %(2 %)
Benefits, losses and loss adjustment expenses4,612 4,137 4,055 11 %%
Amortization of DAC40 50 54 (20 %)(7 %)
Insurance operating costs and other expenses1,373 1,308 1,311 %— %
Amortization of other intangible assets40 40 41 — %(2 %)
Total benefits, losses and expenses6,065 5,535 5,461 10 %1 %
Income before income taxes302 471 662 (36 %)(29 %)
 Income tax expense [2]53 88 126 (40 %)(30 %)
Net income$249 $383 $536 (35 %)(29 %)
[1]For discussion of consolidated investment results, see MD&A - Investment Results.
[2]For discussion of income taxes, see Note 17 - Income Taxes of Notes to the Consolidated Financial Statements.
86

 2017 [1]20162015
Premiums and other considerations$3,677
$3,223
$3,136
Net investment income [2]381
366
371
Net realized capital gains (losses) [2]34
45
(11)
Total revenues4,092
3,634
3,496
Benefits, losses and loss adjustment expenses2,803
2,514
2,427
Amortization of DAC33
31
31
Insurance operating costs and other expenses915
776
788
Amortization of Other Intangible Assets9


Total benefits, losses and expenses3,760
3,321
3,246
Income before income taxes332
313
250
 Income tax expense [3]38
83
63
Net income$294
$230
$187
|
[1]The Results
[2]For discussion of consolidated investment results, see
[3]
2017 includes $52 of income tax benefit primarily from reducing net deferred tax liabilities due to the reduction in the corporate Federal income tax rate from 35% to 21%. For discussion of income taxes, see Note 16 - Income Taxes of Notes to the Consolidated Financial Statements.
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Premiums and Other Considerations
201720162015202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Fully insured — ongoing premiums$3,571
$3,142
$3,068
Fully insured — ongoing premiums$5,502 $5,305 $5,416 %(2 %)
Buyout premiums15
6
1
Buyout premiums56 (96 %)NM
Fee income91
75
67
Fee income183 175 180 %(3 %)
Total premiums and other considerations$3,677
$3,223
$3,136
Total premiums and other considerations$5,687 $5,536 $5,603 3 %(1 %)
Fully insured ongoing sales, excluding buyouts$449
$450
$467
Fully insured ongoing sales, excluding buyouts$760 $717 $647 6 %11 %
Ratios, Excluding Buyouts

201720162015202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Group disability loss ratio76.5%81.4%81.6%Group disability loss ratio68.2 %66.1 %67.3 %2.1(1.2)
Group life loss ratio76.7%75.7%74.7%Group life loss ratio101.9 %87.5 %79.5 %14.48.0
Total loss ratio76.1%78.0%77.4%Total loss ratio81.1 %74.5 %72.3 %6.62.2
Expense ratio25.7%25.1%26.1%
Expense ratio [1]Expense ratio [1]25.5 %25.2 %24.5 %0.30.7
Margin
 201720162015
Net income margin7.2 %6.3%5.4 %
Less: Net realized capital gains (losses) excluded from core earnings, after tax0.4 %0.6%(0.2)%
Less: Integration and transaction costs associated with acquired business, after tax(0.3)%% %
Less: Income tax benefit1.3 %% %
Core earnings margin5.8 %5.7%5.6 %
2018 Outlook
The Company expects Group Benefits fully insured ongoing premiums to increase significantly in 2018 due[1]Integration and transaction costs related to the acquisition of Aetna's U.S. group life and disability business are not included in November
the expense ratio.
Margin

202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Net income margin3.9 %6.4 %8.8 %(2.5)(2.4)
Adjustments to reconcile net income margin to core earnings margin:
Net realized losses (gains) excluded from core earnings, before tax(2.0 %)(0.4 %)(0.5 %)(1.6)0.1
Integration and other non-recurring M&A costs, before tax0.1 %0.3 %0.6 %(0.2)(0.3)
Income tax benefit0.5 %— %— %0.50.0
Impact of excluding buyouts from denominator of core earnings margin— %0.1 %— %(0.1)0.1
Core earnings margin2.5 %6.4 %8.9 %(3.9)(2.5)
2017. Excluding the impact of the acquisition, the Company expects a mid-single digit percentage increase in fully insured ongoing premiums in 2018 due, in part, to growth in national accounts, sales of voluntary products and the addition of a new Paid Family Leave product. The segment’s net income is expected
87



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations


to decline slightly in 2018 as additional earnings from the acquired business will be offset by the fact that 2017 included a $52 million tax benefit associated with Tax Reform. Expected net income for 2018 is in the range of $275 to $295 million. Management expects that the 2018 core earnings margin, which does not include the effect of net realized capital gains (losses) or integration and transaction costs associated with the acquired business, will be down slightly from 5.8% in 2017 as strong returns from limited partnerships and strong long term disability recoveries in 2017 are not expected to repeat in 2018.
Net Income
hig-20211231_g40.jpg
Year ended December 31, 20172021 compared to the year ended December 31, 20162020
Net incomeincreased in 2017 compared to 2016, primarily due to $52 of income tax benefits arising primarily from the reduction of net deferred tax liabilities due to the enactment of lower Federal income tax rates. In addition, net income increased as a result of growth in premiumsdecreased largely driven by higher excess mortality and other considerationsshort-term disability losses and a lower group disability loss ratio,higher operating expenses, partially offset by an increase in insurance operating costsnet realized gains, an increase in net investment income and other expenses due, in part, to higher variable incentive compensation as well as integration and transaction costs related to the acquisition of Aetna's U.S. group life and disability business. increased earned premiums.
Insurance operating costs and other expenses were higher year over year as an increase in 2017 also included state guaranty fund assessments of $20 before tax related to the liquidation of a life and health insurance company. The acquisition of Aetna's U.S. group life and disability business, which closed on November 1, 2017, did not have a material impact on results in 2017.
Insurance operatingincentive compensation, technology costs and claim costs to handle elevated claim levels resulting from the pandemic was partially offset by lower staffing and other expenses increased 18%, primarilycosts due to the inclusion of two months of expensesHartford Next operational transformation and cost reduction program and a decrease in integration costs.
In addition, 2021 included a decrease in the allowance for the acquired Aetna's U.S. group life and disability business, state guaranty fund assessments of $20 before tax relatedcredit losses on premiums receivable compared to the liquidation of a life and health insurance company and an increase in variable incentive compensation.the allowance in the prior year.
Fully Insured Ongoing Premiums
hig-20211231_g41.jpg
Year ended December 31, 20162021 compared to the year ended December 31, 20152020
Net incomeFully insured ongoing premiums increased in 2016 primarily due to higher net realized capital gains, higher premiums and other considerations and lower insurance operating costs and other expenses, partially offset by higher benefits, losses and loss adjustment expenses.
Insurance operating costs and other expenses decreased 2% due primarily to decreased administrative expenses.
Fully Insured Ongoing Premiums
Year ended December 31, 2017 compared toan increase in exposure on existing accounts as our customers emerge from the year ended December 31, 2016
Fully insured ongoing premiumsincreased in 2017, in part, because it included two months of premiums for the acquired Aetna's U.S. group life and disability business. Excluding the impact of the acquisition, fully insured ongoing premiums increased 3% due to sales,pandemic, as well as strong persistency and modest group disability pricing increases.sales.
Fully insured ongoing sales, excluding buyouts were essentially flat to prior year reflecting higher increased with increases in group disability salesand other partially offset by lowera decrease in group life and other sales.
Year ended December 31, 2016 compared to the year ended December 31, 2015
Fully insured ongoing premiums increased 2% due to strong persistency and pricing increases.
Fully insured ongoing sales, excluding buyouts decreased 4% in 2016, reflecting lower disability sales.life.

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Ratios
hig-20211231_g42.jpg

Year ended December 31, 20172021 compared to the year ended December 31, 20162020
Total loss ratio decreased 1.9 increased 6.6 points primarily due tofor 2021 reflecting a lower group disability loss ratio. The group disability loss ratio decreased 4.9 points, driven by continued improvements in incidence trends, higher recoveries and modest pricing increases. The group life loss ratio increased 1.0 points, primarily driven by favorable changes in reserve estimates of 1.3 points in 2016 partially offset by favorable mortality in the current year.
Expense ratio increased 0.6 points primarily due to state guaranty fund assessments related to the liquidation of a life and health insurance company, an increase in variable incentive compensation and amortization of intangible assets recorded in connection with the acquisition of Aetna's U.S. group life and disability business. Integration and transaction costs of $17 in 2017 related to the acquisition are not included in the expense ratio.
Year ended December 31, 2016 compared to the year ended December 31, 2015
Total loss ratio increased 0.6 points in 2016 to 78.0% due to a higher group lifedisability loss ratio. The group life loss ratio increased 1.014.4 points driven by a 14.5 point dueincrease in excess mortality claims compared to higher severity in 2016. Included in the life loss ratiotwelve month period ended December 31, 2020. For the twelve month periods ended December 31, 2021 and 2020, excess mortality losses were favorable changes in reserve estimates of 1.3 points in 2016. $583 and $239, respectively. The group disability loss ratio decreased 0.2increased 2.1 points primarily driven byover the twelve-month period ended December 31, 2020. Both the short-term and long-term disability loss ratios reflect increased pricing and improvedclaim incidence trends,especially compared to the favorable incidence levels experienced during the early stages of the pandemic. The increased claim incidence was partially offset by a higher favorable New York Paid Family Leave adjustment recognized in the 2021 period.
Expense ratio increased 0.3 points in 2021 driven by an increase in incentive compensation, technology costs and claim costs to handle elevated claim levels resulting from the pandemic, partially offset by lower staffing and other costs as a result of the Hartford Next operational transformation and cost reduction program, and higher earned premiums. Also included was a decrease in the allowance for credit losses on premiums receivable compared to an increase in the allowance in the prior year period.

2022 Outlook
The Company expects Group Benefits fully insured ongoing premiums to increase approximately 2% in 2022 due to higher book persistency and continued strong sales. We expect net income in 2022 to benefit from lower excess mortality and pandemic related short-term disability losses, partially offset by the effects of downward pressure on pricing due to recent historical favorable long-term disability claim severity. Included in the disability loss ratio wereincidence, an expectation of higher claim incidence and less favorable changes inrecoveries on long-term disability reserve estimatesclaims in 2022 and lower expected investment yields. For 2022, we have assumed excess mortality losses of 0.4 points$100 to $200 before tax and COVID-19 short-term disability losses of approximately $25 before tax. The level of excess mortality losses is subject to significant uncertainty as it is dependent on a number of factors difficult to predict including, among others, the ultimate vaccination rate of the population, the continued effectiveness of the vaccines, the potential spread of new COVID-19 variants, the percentage of those infected who are of working age and the strain on the health care system preventing timely treatment of chronic illnesses. Compared to the net income margin of 3.9% in 2021, the net income margin in 2022 will largely depend on the level of excess mortality claims and other COVID-19 impacts. Based on the assumed range of excess mortality and COVID-19 short-term disability losses, the core earnings margin is expected to be 3.1% to 5.4% in 2022 compared to 1.2 pointsthe 2.5% core earnings margin reported in the prior year.
Expense ratio improved 1.0 points in 2016, reflecting premium growth and lower insurance operating costs and other expenses.2021.
89

|
MUTUAL FUNDS
Results of Operations
Operating Summary
 201720162015
Fee income and other revenue$804
$701
$723
Net investment income3
1
1
Total revenues807
702
724
Amortization of DAC21
24
22
Operating costs and other expenses617
557
568
Total benefits, losses and expenses638
581
590
Income before income taxes169
121
134
 Income tax expense [2]63
43
48
Net income$106
$78
$86
Daily Average Total Mutual Funds segment AUM$107,593
$92,042
$94,687
Return on Assets ("ROA") [1]9.9
8.5
9.1
Less: Effect of income tax expense(0.3)

Return on Assets ("ROA"), core earnings [1]10.2
8.5
9.1
[1]Represents annualized earnings divided by a daily average
[2]



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

|HARTFORDFUNDS - RESULTS OF OPERATIONS
MutualOperating Summary
202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Fee income and other revenue$1,189 $989 $999 20 %(1 %)
Net investment income25 %(43 %)
Net realized gains(50 %)60 %
Total revenues1,198 1,001 1,011 20 %(1 %)
Amortization of DAC12 14 12 (14 %)17 %
Operating costs and other expenses913 773 813 18 %(5 %)
Total benefits, losses and expenses925 787 825 18 %(5 %)
Income before income taxes273 214 186 28 %15 %
 Income tax expense [1]56 44 37 27 %19 %
Net income$217 $170 $149 28 %14 %
Daily average total Hartford Funds segment AUM$151,347 $120,908 $117,914 25 %3 %
Return on Assets ("ROA") [2]14.3 14.1 12.5 0.21.6
Adjustments to reconcile ROA to ROA, core earnings:
Effect of net realized gains, excluded from core earnings, before tax(0.3)(0.7)(0.3)0.4(0.4)
Effect of income tax expense0.1 0.1 — 0.00.1
Return on Assets ("ROA"), core earnings [2]14.1 13.5 12.2 0.61.3
[1]For discussion of income taxes, see Note 17 - Income Taxes of Notes to Consolidated Financial Statements.
[2]Represents annualized earnings divided by a daily average of assets under management, as measured in basis points.
Hartford Funds Segment AUM

 201720162015
 Mutual Fund AUM - beginning of period$81,298
$74,413
$73,035
Sales23,654
19,135
17,527
Redemptions(20,409)(20,055)(16,036)
Net Flows3,245
(920)1,491
Change in market value and other [1]14,067
7,805
(113)
 Mutual Fund AUM - end of period98,610
81,298
74,413
Exchange-Traded Products AUM [2]480
209
 
     Mutual Funds segment AUM99,090
81,507
74,413
Life and annuity run-off business16,260
16,010
17,549
Total Mutual Funds segment AUM$115,350
$97,517
$91,962
[1]Other includes AUM from adoption of ten U.S. mutual funds with aggregate AUM of approximately $3.0 billion (as of October 2016) from Schroder Investment Management North America Inc.
[2]Includes AUM of approximately $200 acquired upon acquisition in July 2016 of Lattice Strategies, LLC and subsequent net flows and change in market value.
Mutual Fund AUM by Asset Class
202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Mutual Fund and ETP AUM - beginning of period$124,627 $112,533 $91,557 11 %23 %
Sales - mutual fund32,399 28,604 22,479 13 %27 %
Redemptions - mutual fund(28,653)(31,412)(23,624)%(33 %)
Net flows - ETP121 (276)1,332 144 %(121 %)
Net Flows - mutual fund and ETP3,867 (3,084)187 NMNM
Change in market value and other14,138 15,178 20,789 (7 %)(27 %)
Mutual Fund and ETP AUM - end of period142,632 124,627 112,533 14 %11 %
Talcott Resolution life and annuity separate account AUM [1]15,263 14,809 14,425 3 %3 %
Hartford Funds AUM - end of period$157,895 $139,436 $126,958 13 %10 %
 201720162015
Equity$63,740
$50,826
$47,369
Fixed Income14,401
13,301
12,625
Multi-Strategy Investments20,469
17,171
14,419
 Mutual Fund AUM$98,610
$81,298
$74,413
2018 Outlook
The Company expects to increase sales in 2018 from a diversified lineup of mutual funds and ETPs. Assuming markets continue to grow, the Company expects assets under management and earnings growth in 2018 provided the Company continues delivering strong fund performance and generates positive net flows. The growth in assets under management and earnings will be partially offset by the continued run off[1]Represents AUM of the life and annuity business held for sale. After the sale of the life and annuity run-off business, whichsold in May 2018 that is expected to close by June 30, 2018, the Mutual Funds segment expects to continue to manage the mutual fund assets of that business.
Net Income
Year ended December 31, 2017 compared to the year ended December 31, 2016
Net income increased in 2017 due to higher investment management fees resulting from higher daily average AUM levels driven in partstill managed by the addition of Schroders' funds in late 2016, as well as a reduction in estimated state income tax expense, partially offset by higher variable costs including sub-advisory and distribution and service expenses.Company's Hartford Funds segment.
Year ended December 31, 2016 compared to the year ended December 31, 2015
Net income decreased in 2016, compared to the prior year period, primarily due to lower investment management fees as a result of lower daily average AUM combined with transaction
90



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Mutual Fund AUM by Asset Class
202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Equity$95,703 $82,123 $71,629 17 %15 %
Fixed Income20,113 17,034 16,130 18 %%
Multi-Strategy Investments [1]23,610 22,645 21,332 %%
Exchange-traded products3,206 2,825 3,442 13 %(18 %)
 Mutual Fund and ETP AUM$142,632 $124,627 $112,533 14 %11 %
[1]Includes balanced, allocation, and alternative investment products.
costs of approximately of $3 associated with the acquisition of Lattice Strategies, LLC and the adoption of ten Schroders' funds during 2016. Daily average AUM decreased primarily due to market volatility early in the year and the continued run off of AUM related to the life and annuity run-off business held for sale.
Total Mutual Funds Segment AUMNet Income
hig-20211231_g43.jpg
Year ended December 31, 20172021 compared to the year ended December 31, 20162020
Total Mutual Funds segment AUMNet income increased in 2017 primarily due to positive net flows and market appreciation,higher fee income as a result of an increase in daily average assets under management, partially offset by higher variable costs and the continued run offeffect of AUM related toa $12 reduction in contingent consideration payable associated with the life and annuity run-off business held for sale.acquisition of Lattice that was recognized in first quarter 2020.
Year ended
Hartford Funds AUM
hig-20211231_g44.jpg
December 31, 20162021 compared to December 31, 2020
Hartford Funds AUM increased primarily due to net inflows and an increase in market values over the previous twelve months. Net inflows on mutual fund and ETP of $3.9 billion in 2021 compared to net outflows of $3.1 billion for the year ended December 31, 20152020.
Total Mutual2022 Outlook
Assuming net inflows and continued growth in equity markets in 2022, the Company expects net income for Hartford Funds segment AUM increased in 2016 primarily due to market appreciation and the adoption of 10 Schroders' funds partially offset by net outflows and the continued run off of AUM related to the life and annuity run-off business held for sale.increase from 2021.
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CORPORATE
Results of Operations
Operating Summary
 201720162015
Fee income$4
$3
$9
Net investment income23
31
18
Net realized capital gains (losses)(1)(100)(2)
Total revenues26
(66)25
Benefits, losses and loss adjustment expenses [1]31


Insurance operating costs and other expenses59
87
118
Pension Settlement750


Loss on extinguishment of debt [2]

21
Interest expense [2]316
327
346
Restructuring and other costs

20
Total benefits, losses and expenses1,156
414
505
(Loss) before income taxes(1,130)(480)(480)
Income tax expense (benefit) [3]457
(329)(266)
Loss from continuing operations, net of tax(1,587)(151)(214)
(Loss) income from discontinued operations,net of tax(2,869)283
486
Net (loss) income$(4,456)$132
$272
[1]Represents benefits expense on life and annuity business retained by the Company.
[2]
For discussion of debt, see Note 13 - Debt of NotesIndex to Consolidated Financial Statements.MD&A
[3]
2017 includes $867 of income tax expense primarily from reducing net deferred tax assets due to the reduction in the corporate Federal income tax rate from 35% to 21%. For discussion of income taxes, see Note 16 - Income Taxes of Notes to Consolidated Financial Statements.



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

|CORPORATE - RESULTS OF OPERATIONS
Operating Summary
202120202019Increase (Decrease) From 2020 to 2021Increase (Decrease) From 2019 to 2020
Fee income [1]$50 $49 $50 %(2 %)
Net investment income24 22 66 %(67 %)
Net realized gains73 22 22 NM— %
Other revenue(10)53 96 (119 %)(45 %)
Total revenues137 146 234 (6 %)(38 %)
Benefits, losses and loss adjustment expenses [2]15 19 (53 %)(21 %)
Insurance operating costs and other expenses [1]90 76 83 18 %(8 %)
Loss on extinguishment of debt [3]— — 90 — %(100 %)
Interest expense [3]234 236 259 (1 %)(9 %)
Restructuring and other costs104 — (99 %)NM
Total benefits, losses and expenses332 431 451 (23 %)(4 %)
Loss before income taxes(195)(285)(217)32 %(31 %)
Income tax benefit [4](47)(63)(46)25 %(37 %)
Net loss(148)(222)(171)33 %(30 %)
Preferred stock dividends21 21 21 — %— %
Net loss available to common stockholders$(169)$(243)$(192)30 %(27 %)
[1]Includes investment management fees and expenses related to managing third party business, including management of a portion of the invested assets of Talcott Resolution.
[2]Includes benefits expense on life and annuity business previously underwritten by the Company.
[3]For discussion of debt, see Note 14 - Debt of Notes to Consolidated Financial Statements.
[4]For discussion of income taxes, see Note 17 - Income Taxes of Notes to Consolidated Financial Statements.
Net (Loss) IncomeLoss
hig-20211231_g45.jpg
Year ended December 31, 20172021 compared to the year ended December 31, 20162020
Net loss increased available to common stockholders decreased from 2020 primarily due to a $3.3 billion estimateddecrease in restructuring and other costs and greater net realized gains, partially offset by a change from income to loss on sale of the life and annuity run-off business, $867 of income tax expense arising primarily from the reduction of net deferred tax assets due to the enactment of lower Federal income tax ratesCompany’s previously owned equity interest in Talcott Resolution and a $488 after-tax pension settlement charge.
Insurancehigher insurance operating costs and other expenses decreased in 2017 largely due to lower centralized services costs and lower estimated state income tax expense. Upon reporting the life and annuity run-off business as discontinued operations, centralized services costs were reallocated to Corporate for all periods presented and those reallocated costs declined from 2016 to 2017 principally due to a lower allocation of IT costs.expenses.
Income (loss) from discontinued operationsIncome (loss) from discontinued operations decreased from income of $283the Company’s previously owned equity interest in 2016 to a net loss of $2.9 billionTalcott Resolution was $(11) and$42, respectively, for 2021 and 2020. The increase in 2017operating costs and other expenses for 2021 was primarily driven by legal and consulting costs associated with the net loss in 2017 dueunsolicited proposals from Chubb Limited to acquire the Company, partially offset by lower consulting fees. Net realized gains for 2021 included a loss$46 gain on sale of the Company’s life and annuity run-off business of $3.3 billion, partially offset by operating income from discontinued operations of $388. Operating income from discontinued operations increased from $2839.7% retained equity interest in 2016 primarily due to lower net realized capital losses in 2017. Apart from the reduction in net realized capital losses, earnings were relatively flat as an increase in the assumption study benefit and lower interest credited were largely offset by lower net investment income and lower fee income due to the continued run-off of the variable annuity block.Talcott Resolution.
Year ended December 31, 2016 compared to the year ended December 31, 2015
Net income decreased primarily due to lower income from discontinued operations, net of tax, partially offset by a decrease
in insurance operating costs and other expenses, an increase in net investment income and lower interest expense. The income tax benefit of $113 associated with the investments in solar energy partnerships was offset by realized capital losses of $96. before tax, associated with the write-down of investments in solar energy partnerships.
Insurance operating costs and other expenses decreased in 2016 largely due a reduction in restructuring costs.
Income (loss) from discontinued operationsOperating income from discontinued operations decreased from $486 in 2015 primarily due to lower tax benefits recognized in 2016, a write-off of DAC associated with fixed annuities, lower investment income and a reinsurance gain on disposition in 2015. In addition, the continued run-off of the variable and fixed annuity block resulted in lower fee income, partially offset by lower amortization of DAC and lower insurance operating costs and other expenses.
Interest Expense
Year ended December 31, 2017 compared to the year ended December 31, 2016
Interest expense decreased primarily due to a decrease in outstanding debt due to debt maturities and the paydown of senior notes. Since December 31, 2016, $416 of senior notes have either matured or been paid down.
Year ended December 31, 2016 compared to the year ended December 31, 2015
Interest expense decreased in 2016 primarily due to a decrease in outstanding debt from debt maturities and the paydown of senior notes. In 2016, $275 of senior notes matured.hig-20211231_g46.jpg
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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Year ended December 31, 2021 compared to the year ended December 31, 2020
Interest expense in 2021 was relatively consistent with 2020 due to the repayment of our 5.5% senior notes in March
2020 offset by the issuance of the 2.9% senior notes in September 2021.

ENTERPRISE RISK MANAGEMENT
The Company’s Board of Directors has ultimate responsibility for risk oversight, as described more fully in our Proxy Statement, while management is tasked with the day-to-day management of the Company’s risks.
The Company manages and monitors risk through risk policies, controls and limits. At the senior management level, an Enterprise Risk and Capital Committee (“ERCC”) oversees the risk profile and risk management practices of the Company. As illustrated below, a number of functional committees sit underneath the ERCC, providing oversight of specific risk areas and recommending risk mitigation strategies to the ERCC.

ERCC Members
CEO (Chair)
President
Chief Financial Officer
Chief Investment Officer
Chief Risk Officer
General CounselChief Underwriting Officer
General Counsel
Others as deemed necessary by the Committee Chair


ERCC
ERCC
Asset Liability CommitteeUnderwriting Risk CommitteeEmerging Risk Steering CommitteeOperational Risk CommitteeCatastrophe Risk CommitteeEconomic Capital Executive CommitteeModel Oversight Committee
The Company's enterprise risk management ("ERM") function supports the ERCC and functional committees, and is tasked with, among other things:
risk identification and assessment;
the development of risk appetites, tolerances, and limits;
risk monitoring; and
internal and external risk reporting.
The Company categorizes its main risks as insurance risk, operational risk and financial risk, each of which is described in more detail below.
Insurance Risk|INSURANCE RISK
Insurance risk is the risk of losses of both a catastrophic and non-catastrophic nature on the P&C and lifeGroup Benefits products the Company has sold. Catastrophe insurance risk is the exposure arising from both natural (e.g., weather, earthquakes, wildfires, pandemics) and man-made catastrophes (e.g., terrorism, cyber-attacks) that create a concentration or
aggregation of loss across the Company's insurance or asset portfolios.
Sources of Insurance RiskNon-catastrophe insurance risks exist within each of the Company's divisionssegments except MutualHartford Funds and include:
Property- Risk of loss to personal or commercial property from automobile related accidents, weather, explosions, smoke, shaking, fire, theft, vandalism, inadequate installation, faulty equipment, collisions and falling objects, and/or machinery mechanical breakdown resulting in physical damage and other covered perils.
Liability- Risk of loss from automobile related accidents, uninsured and underinsured drivers, lawsuits from accidents, defective products, breach of warranty, negligent acts by professional practitioners, environmental claims, latent exposures, fraud, coercion, forgery, failure to fulfill obligations per contract surety, liability from errors and omissions, losses from political and credit coverages, losses from derivative lawsuits, and other securities actions and covered perils.
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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Mortality- Risk of loss from unexpected trends in insured deaths impacting timing of payouts from group life insurance, personal or commercial automobile related accidents, and death of employees or executives during the course of employment, while on disability, or while collecting workers compensation benefits.
Morbidity- Risk of loss to an insured from illness incurred during the course of employment or illness from other covered perils.
Disability- Risk of loss incurred from personal or commercial automobile related losses, accidents arising outside of the workplace, injuries or accidents incurred during the course of employment, or from equipment, with each loss resulting in short term or long-term disability payments.
Longevity- Risk of loss from increased life expectancy trends among policyholders receiving long-term benefit payments.
Cyber Insurance- Risk of loss to property, breach of data and business interruption from various types of cyber-attacks.
Catastrophe risk primarily arises in the property, automobile, workers' compensation, casualty, group life, and group disability property, and workers' compensation product lines.lines of business. Not all insurance losses arising from catastrophe risk are categorized as catastrophe losses within the segment operating results. For example, losses arising from the COVID-19 pandemic were not categorized as catastrophe losses within either the P&C or Group Benefits segments as the pandemic was not identified as a catastrophe event by the Property Claim Service in the U.S. See the term Current Accident Year Catastrophe Ratio within the Key Performance Measures section of MD&A for an explanation of how the Company defines catastrophe losses in its financial reporting.
ImpactNon-catastrophe insurance risk can arise from unexpected loss experience, underpriced business and/or underestimation of loss reserves and can have significant effects on the Company’s earnings. Catastrophe insurance risk can arise from various unpredictable events and can have significant



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

effects on the Company's earnings and may result in losses that could constrain its liquidity.
ManagementThe Company's policies and procedures for managing these risks include disciplined underwriting protocols, exposure controls, sophisticated risk-based pricing, risk modeling, risk transfer, and capital management strategies. The Company has established underwriting guidelines for both individual risks, including individual policy limits, and risks in the aggregate,
including aggregate exposure limits by geographic zone and peril. The Company uses both internal and third-party models to estimate the potential loss resulting from various catastrophe events and the potential financial impact those events would have on the Company's financial position and results of operations across its businesses.
In addition, certain insurance products offered by The Hartford provide coverage for losses incurred due to cyber events and the Company has assessed and modeled how those products would respond to different events in order to manage its aggregate exposure to losses incurred under the insurance policies we sell. The Company models numerous deterministic scenarios including losses caused by malware, data breach, distributed denial of service attacks, intrusions of cloud environments and attacks of power grids.
Among specific risk tolerances set by the Company, risk limits are set for natural catastrophes, terrorism risk and pandemic risk.
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RiskDefinitionDetails and Company Limits
Natural catastropheExposure arising from natural phenomena (e.g., weather, earthquakes, wildfires, etc.) that create a concentration or aggregation of loss across the Company's insurance or asset portfolios.The Company generally limits its estimated pre-tax loss as a result of natural catastrophes for property & casualty exposures from a single 250-year event
- The estimated 250 year pre-tax probable maximum loss from earthquake events is estimated to be $982 before reinsurance and $515 net of reinsurance. [1]
- The estimated 250 year pre-tax probable maximum losses from hurricane events are estimated to be $1.6 billion before reinsurance and $777 net of reinsurance. [1]
TerrorismThe risk of losses from terrorist attacks, including losses caused by single-site and multi-site conventional attacks, as well as the potential for attacks using nuclear, biological, chemical or radiological weapons (“NBCR”).Enterprise limits for terrorism apply to aggregations of risk across property-casualty, group benefits and specific asset portfolios and are defined based on a deterministic, single-site conventional terrorism attack scenario. The Company manages its potential estimated loss from a conventional terrorism loss scenario, up to $1.7 billion net of reinsurance and $2.0 billion gross of reinsurance, before coverage under the Terrorism Risk Insurance Program established under “TRIPRA”. In addition, the Company monitors exposures monthly and employs both internally developed and vendor-licensed loss modeling tools as part of its risk management discipline. Our modeled exposures to conventional terrorist attacks around landmark locations may fluctuate above and below our stated limits.
PandemicThe exposure to loss arising from widespread influenza or other pathogens or bacterial infections that create an aggregation of loss across the Company's insurance or asset portfolios.The Company generally limits its estimated pre-tax loss from a single 250 year pandemic event to less than 15% of statutory surplus of the property and casualty and group benefits insurance subsidiaries. In evaluating these scenarios, the Company assesses the impact on group life policies, short-term and long-term disability, property & casualty claims, and losses in the investment portfolio associated with market declines in the event of a widespread pandemic. While ERM has a process to track and manage these limits, from time to time, the estimated loss for pandemics may fluctuate above or below these limits due to changes in modeled loss estimates, exposures, or statutory surplus.MD&A
[1]The loss estimates represent total property losses for hurricane events and property and workers compensation losses for earthquake events resulting from a single event. The estimates provided are based on 250-year return period loss estimates that have a 0.4% likelihood of being exceeded in any single year. The net loss estimates provided assume that the Company is able to recover all losses ceded to reinsurers under its reinsurance programs. The Company also manages natural catastrophe risk for group life and group disability, which in combination with property and workers compensation loss estimates are subject to separate enterprise risk management net aggregate loss limits as a percent of enterprise surplus.
Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
RiskDefinitionDetails and Company Limits
Natural catastropheExposure arising from natural phenomena (e.g., earthquakes, wildfires, etc.) that create a concentration or aggregation of loss across the Company's insurance or asset portfolios and the inherent volatility of weather or climate pattern changes.
The Company generally limits its estimated before tax loss as a result of natural catastrophes for property & casualty exposures from a single 250-year event to less than 30% of the reported capital and surplus of the property and casualty insurance subsidiaries prior to reinsurance and to less than 15% of the reported capital and surplus of the property and casualty insurance subsidiaries after reinsurance. The Company generally limits its estimated before tax loss from an aggregation of multiple natural catastrophe events for an all-peril annual aggregate 100-year event to less than 18% reported capital and surplus of the property and casualty insurance subsidiaries after reinsurance. From time to time the estimated loss from natural catastrophes may fluctuate above or below these limits due to changes in modeled loss estimates, exposures or statutory surplus. [1]

The table below represents the estimated before tax catastrophe loss exceedance probabilities, from an aggregate of all catastrophe events occurring in a one-year timeframe before and after reinsurance and from a single hurricane or earthquake occurrence.
Modeled Loss Gross and Net of Reinsurance [2]
Probability of Loss Exceedance [3]Gross of ReinsuranceNet of Reinsurance
Aggregate annual all-peril (1-in-100) (1.0%)$2,062 $1,160 
Aggregate annual all-peril (1-in-250) (0.4%)$2,893 $1,726 
Hurricane single occurrence (1-in-100) (1.0%)$1,106 $459 
Hurricane single occurrence (1-in-250) (0.4%)$1,854 $904 
Earthquake single occurrence (1-in-100) (1.0%)$783 $414 
Earthquake single occurrence (1-in-250) (0.4%)$1,482 $661 
TerrorismThe risk of losses from terrorist attacks, including losses caused by single-site and multi-site conventional attacks, as well as the potential for attacks using nuclear, biological, chemical or radiological weapons (“NBCR”).Enterprise limits for terrorism apply to aggregations of risk across property & casualty, group benefits and specific asset portfolios and are defined based on a deterministic, single-site conventional terrorism attack scenario. The Company manages its potential estimated loss from a conventional terrorism loss scenario, up to $2.0 billion net of reinsurance and $2.5 billion gross of reinsurance, before coverage under TRIPRA. In addition, the Company monitors exposures monthly and employs both internally developed and vendor-licensed loss modeling tools as part of its risk management discipline. Our modeled exposures to conventional terrorist attacks around landmark locations may fluctuate above and below our stated limits.
PandemicThe exposure to loss arising from widespread influenza or other pathogens or bacterial infections that create an aggregation of loss across the Company's insurance or asset portfolios.The Company generally limits its estimated before tax loss from a single 250 year pandemic event to less than 18% of the aggregate reported capital and surplus of the property and casualty and group benefits insurance subsidiaries. In evaluating these scenarios, the Company assesses the impact on group life, short-term disability, long-term disability and property & casualty claims. While ERM has a process to track and manage these limits, from time to time, the estimated loss for pandemics may fluctuate above or below these limits due to changes in modeled loss estimates, exposures, or statutory surplus. In addition, the Company assesses losses in the investment portfolio associated with market declines in the event of a widespread pandemic. [1]
[1]For U.S. insurance subsidiaries, reported capital and surplus is equal to actual U.S. statutory capital and surplus. For Navigators Insurers in non-U.S. jurisdictions, reported capital and surplus is equal to U.S. GAAP equity of those subsidiaries less certain assets such as goodwill and intangible assets.
[2]The loss estimates represent total property modeled losses for hurricane single occurrence events, property and workers' compensation modeled losses for earthquake single occurrence events, and modeled aggregate annual losses for natural catastrophes from all perils (hurricane, flood, earthquake, hail, tornado, wildfire and winter storms). The net loss estimates provided assume that the Company is able to recover all losses ceded to reinsurers under its reinsurance programs. The Company also manages natural catastrophe risk for group life and group disability, which in combination with property and workers compensation loss estimates are subject to separate enterprise risk management net aggregate loss limits as a percent of enterprise surplus.
[3]The modeled probability of loss exceedance represents the likelihood of a loss from single peril occurrence or from an aggregate of catastrophe events from all perils to exceed the indicated amount in a one-year time frame.
Reinsurance as a Risk Management Strategy
In addition to the policies and procedures outlined above, theThe Company uses reinsurance to transfer certain risks to reinsurance companies based on specific geographic or risk concentrations. A variety of traditional reinsurance products are used as part of the Company's risk management strategy, including excess of loss occurrence-based products that reinsure property and workers' compensation exposures, and individual risk (including facultative reinsurance) or quota share arrangements, that reinsure losses from specific classes or lines of business. The Company has no significant finite risk contracts in place and the statutory surplus benefit from all such prior year
contracts is immaterial.
Facultative reinsurance is used by the Company to manage policy-specific risk exposures based on established underwriting guidelines. The Hartford also participates in governmentally administered reinsurance facilities such as the Florida Hurricane Catastrophe Fund (“FHCF”), the Terrorism Risk Insurance Program established under “TRIPRA”TRIPRA and other reinsurance programs relating to particular risks or specific lines of business.
Reinsurance for Catastrophes-Catastrophes-The Company has several catastropheutilizes various reinsurance programs to mitigate catastrophe losses including reinsuranceexcess of loss occurrence-based treaties that covercovering property and workers’ compensation, and an aggregate property catastrophe treaty as well as individual risk agreements (including facultative reinsurance) that reinsure losses aggregating from single catastrophe events.specific classes or lines

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

of business. The aggregate property catastrophe treaty covers the aggregate of catastrophe events designated by the Property Claim Services office of Verisk and, for international business, net losses arising from two or more risks involved in the same loss occurrence totaling at least $500 thousand, in excess of a $700 retention. The occurrence-based property catastrophe treaties respond in excess of $100 per occurrence for all perils other than earthquakes and named hurricanes and tropical
storms (subject to a $50 annual aggregate deductible). Beginning with the January 1, 2021 renewal, our per occurrence property catastrophe treaty and workers’ compensation catastrophe treaty incepting January 1, 2021 do not cover pandemic losses, as most industry reinsurance programs exclude communicable disease. The Company has reinsurance in place to cover individual group life losses in excess of $1 per person.
Primary Catastrophe Treaty Reinsurance Coverages as of January 1, 20182022 [1]

  Effective for the period % of layer(s) reinsurance Per occurrence limit Retention
Property losses arising from a single catastrophe event [1] [2] 1/1/2018 to 1/1/2019 89% $850
 $350
Property catastrophe losses from a Personal Lines Florida hurricane 6/1/2017 to 6/1/2018 90% $102
[3]$31
Workers compensation losses arising from a single catastrophe event [4] 1/1/2018 to 12/31/2018 80% $350
 $100
[1]Certain aspectsPortion of our principal catastrophe treaty have terms that extend beyond the traditional one year term. While the overall treaty is placed at 89%, each layer's placement varies slightly.losses reinsuredPortion of losses retained by The Hartford
Per Occurrence Property Catastrophe Treaty from 1/1/2022 to 12/31/2022 [1] [2]
[2]Losses of $0 to $100$100None100% retained
Losses of the property occurrence treaty can alternatively be used as part$100 to $350 for earthquakes and named hurricanes and tropical storms [3]None100% retained
Losses of the Property$100 to $350 from one event other than earthquakes and named hurricanes and tropical storms (subject to a $50 Annual Aggregate treaty referenced below.Deductible ("AAD")) [3]70% of $250 in excess of $10030% co-participation
Losses of $350 to $500 from one event (all perils)75% of $150 in excess of $35025% co-participation
[3]Losses of $500 to $1.1 billion from one event [4] (all perils)The per occurrence limit on the FHCF treaty is $10290% of $600 in excess $50010% co-participation
Aggregate Property Catastrophe Treaty for the 6/1/20171/2022 to 6/1/2018 treaty year based on the Company's election to purchase the required coverage from FHCF. Coverage is based on the best available information from FHCF, which was updated in January 2018.12/31/2022 [5]
[4]$0 to $700 of aggregate lossesIn additionNone100% retained
$700 to the limit shown, the workers compensation reinsurance includes a non-catastrophe, industrial accident layer, providing coverage$900 of aggregate losses100%None
Workers' Compensation Catastrophe Treaty for 1/1/2022 to 12/31/2022
Losses of $0 to $100 from one eventNone100% retained
Losses of $100 to $450 from one event [6]80% of a $30 per event limit$350 in excess of a $20 retention.$10020% co-participation
[1]These treaties do not cover the assumed reinsurance business which purchases its own retrocessional coverage.
[2]In addition to the Per Occurrence Property Catastrophe Treaty, for Florida wind events, The Hartford has purchased the mandatory FHCF reinsurance for the annual period starting at June 1, 2021. Retention and coverage varies by writing company. The writing company with the largest coverage under FHCF is Hartford Insurance Company of the Midwest, with coverage estimated at approximately 90% of $52 in per event losses in excess of a $21 retention (estimates are based on best available information at this time and are periodically updated as information is made available by Florida).
[3]Named hurricanes and tropical storms are defined as any storm or storm system declared to be a hurricane or tropical storm by the US National Hurricane Center, US Weather Prediction Center, or their successor organizations (being divisions of the US National Weather Service).
[4]Portions of this layer of coverage extend beyond a traditional one year term.
[5]The aggregate treaty is not limited to a single event; rather, it is designed to provide reinsurance protection for the aggregate of all catastrophe events (up to $350 per event), either designated by the Property Claim Services office of Verisk or, for international business, net losses arising from two or more risks involved in the same loss occurrence totaling at least $500 thousand. All catastrophe losses, except assumed reinsurance business losses, apply toward satisfying the $700 attachment point under the aggregate treaty.
[6]In addition to the limits shown, the workers' compensation reinsurance includes a non-catastrophe, industrial accident layer, providing coverage for 80% of $30 in per event losses in excess of a $20 retention.
In addition to the property catastrophe reinsurance coverage described in the above table, the Company has other catastrophe and working layer treaties and facultative reinsurance agreements that cover property catastrophe losses on an aggregate excess of losslosses. The Per Occurrence Property Catastrophe Treaty, and on a per risk basis. The principal property catastrophe reinsurance program and certain other reinsurance programsWorkers' Compensation Catastrophe Treaty include a provision to reinstate limitsone limit in the event that a catastrophe loss exhausts limits on one or more layers under the treaties. In addition, covering the period from January 1, 2018 to December 31, 2018, the Company has a Property Aggregate treaty in place which provides one limit of $200 of aggregate qualifying property catastrophe losses in excess of a net retention of $825.
Reinsurance for Terrorism-Terrorism- For the risk of terrorism, private sector catastrophe reinsurance capacity is generally limited and largely unavailable for terrorism losses caused by NBCRnuclear, biological, chemical or radiological attacks. As such, the Company's principal reinsurance protection against large-scale terrorist attacks is the coverage currently provided through TRIPRA to the end of 2020.2027.
TRIPRA provides a backstop for insurance-related losses resulting from any “act of terrorism”, which is certified by the
Secretary of the Treasury, in consultation with the Secretary of Homeland Security and the Attorney General, for losses that exceed a threshold of industry losses of $160 in 2018, with the threshold increasing to $200 by 2020.$200. Under the program, in any one calendar year, the federal government wouldwill pay a percentage of losses incurred from a certified act of terrorism after an insurer's losses exceed 20% of the Company's eligible direct commercial earned premiums of the prior calendar year up to a combined annual aggregate limit for the federal government and all insurers of $100 billion. The percentage of losses paid by the federal government is 82% in 2018, decreasing by 1 point annually to 80% in the year 2020.. The Company's estimated deductible under the program is $1.3$1.7 billion for 2018.2022. If an act of terrorism or acts of terrorism result in covered losses exceeding the $100 billion annual industry aggregate limit, Congress would be responsible for determining how additional losses in excess of $100 billion will be paid.
Reinsurance for Asbestos and Environmental Reserve Development- Under an ADC reinsurance agreement, NICO, a subsidiary of Berkshire Hathaway Inc. (“Berkshire”), assumes adverse net loss and allocated loss adjustment expense reserve
development up to $1.5 billion above the Company’s net asbestos and environmental reserves recorded as of December 31, 2016. Under retroactive reinsurance accounting, net adverse asbestos and environmental reserve development after December 31, 2016 results in an offsetting reinsurance recoverable up to the $1.5 billion limit. Cumulative ceded losses up to the $650 reinsurance premium paid for the ADC are recognized as a dollar-for-dollar offset to direct losses incurred. As of December 31, 2017, $285 of incurred asbestos and environmental losses had been ceded to NICO. Cumulative ceded losses exceeding the $650 reinsurance premium paid would result in a deferred gain. The deferred gain would be recognized over the claim settlement period in the proportion of the amount of cumulative ceded losses collected from the reinsurer to the estimated ultimate reinsurance recoveries. Consequently, until periods when the deferred gain is recognized as a benefit to earnings, cumulative adverse development of asbestos and environmental claims after December 31, 2016 in excess of $650 may result in significant charges against earnings. Furthermore, there is a risk that cumulative adverse development of asbestos and environmental claims could ultimately exceed the $1.5 billion treaty limit in which case all adverse development in excess of the treaty limit would be absorbed as a charge to earnings by the Company. In these scenarios, the effect of these changes could be material to the Company’s consolidated operating results and liquidity.
Reinsurance Recoverables
Property and casualty insurance product reinsurance recoverables represent loss and loss adjustment expense recoverables from a number of entities, including reinsurers and pools.

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Reinsurance for A&E and Navigators Group Reserve Development - The Company has two ADC reinsurance agreements in place, both of which are accounted for as retroactive reinsurance. One agreement covers substantially all A&E reserve development for 2016 and prior accident years (the “A&E ADC”) up to an aggregate limit of $1.5 billion and the other covered substantially all reserve development of Navigators Insurance Company and certain of its affiliates for 2018 and prior accident years (“Navigators ADC”) up to an aggregate limit
of $300. As the Company has ceded all of the $300 available limit under the Navigators ADC, there is no remaining limit available as of December 31, 2021. Any net adverse loss development above the $300 limit is reflected in the Company's results from operations. For more information on the A&E ADC and the Navigators ADC, see Note 1, Basis of Presentation and Significant Accounting Policies, and Note 12, Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.
Reinsurance Recoverables
Property &and Casualty Reinsurance Recoverables
 As of December 31,
 20172016
Paid loss and loss adjustment expenses$84
$89
Unpaid loss and loss adjustment expenses3,496
3,161
Gross reinsurance recoverables3,580
3,250
Less: Allowance for uncollectible reinsurance(104)(165)
Net reinsurance recoverables [1]$3,476
$3,085
[1]
Includes Property & Casualty Commercial Linesinsurance product reinsurancerecoverables represent loss and loss adjustment expense recoverables of $688 and $712 as of December 31, 2017 and 2016, respectively, for structured settlements recoverables due from the Company's life and annuity run-off business now classified as held for sale. These amounts were previously eliminated in consolidation.
As shown in the following table, a number of entities, including reinsurers and pools. A portion of the total gross reinsurance recoverables balance relates to the Company’s mandatory participation in various mandatory (assigned) and involuntary assigned risk pools and the value of annuity contracts held under structured settlement agreements. Reinsurance recoverables due from mandatory pools are backed by the financial strength of the property
Group Benefits and casualty insurance industry. Annuities purchased from third-party life insurers under structured settlements are recognized asCorporate reinsurance recoverables in cases whererepresent reserves for future policy benefits and unpaid loss and loss adjustment expenses and other policyholder funds and benefits payable that are recoverable from a number of reinsurers.
The table below shows the Company has not obtained a release from the claimant. Of the remaining gross and net reinsurance recoverables reported in the portion of recoverables due from companies rated by A.M. Best isProperty and Casualty and Group Benefits reporting segments as follows:well as Corporate.
Distribution of Gross Reinsurance Recoverables
 As of December 31,
 20172016
Gross reinsurance recoverables [1]$3,580
 $3,250
 
Less: mandatory (assigned risk) pools and structured settlements [1](1,199) (1,240) 
Gross reinsurance recoverables excluding mandatory pools and structured settlements$2,381
 $2,010
 
  % of Total % of Total
Rated A- (Excellent) or better by A.M. Best [2]$1,836
77.1%$1,470
73.1%
Other rated by A.M. Best1
0.1%1
0.1%
Total rated companies1,837
77.2%1,471
73.2%
Voluntary pools37
1.5%79
3.9%
Captives323
13.6%336
16.7%
Other not rated companies184
7.7%124
6.2%
Total$2,381
100.0%$2,010
100.0%
[1]
Includes Property & Casualty Commercial Lines reinsurance recoverables of $688 and $712 as of December 31, 2017 and 2016, respectively, for structured settlements recoverables due from the Company's life and annuity run-off business now classified as held for sale. These amounts were previously eliminated in consolidation.
[2]
Based on A.M. Best ratings as of December 31, 2017 and 2016, respectively.
To manage reinsurer credit risk, a reinsurance security review committee evaluates the credit standing, financial performance, management and operational quality of each potential reinsurer.
In placing reinsurance, the Company considers the nature of the risk reinsured, including the expected liability payout duration, and establishes limits tiered by reinsurer credit rating.
Where its contracts permit, the Company secures future claim obligations with various forms of collateral or other credit enhancement,
including irrevocable letters of credit, secured trusts, funds held accounts and group wide offsets. As part of its reinsurance recoverable review, the Company analyzes recent developments in commutation activity between reinsurers and cedants, recent trends in arbitration and litigation outcomes in disputes between cedants and reinsurers and the overall credit quality of the Company’s reinsurers. As indicated in the above table, 77.1% of the grossFor further discussion on reinsurance recoverables, due from reinsurers ratedincluding details of recoverables by A.M.AM Best were rated A- (excellent) or better ascredit rating, see Note 9 – Reinsurance of December 31, 2017.Notes to Consolidated Financial Statements.
Annually, the Company completes evaluations of the reinsurance recoverable asset associated with older, long-term casualty liabilities reported in the Property & Casualty Other Operations reporting segment and the allowance for uncollectible reinsurance reported in the Commercial Lines and Group Benefits reporting segment.segments as well as the Corporate category. For a discussion regarding the results of these evaluations,the evaluation of older, long-term casualty liabilities reported in the Property & Casualty Other Operations reporting segment, see MD&A - Critical Accounting Estimates, Property and Casualty Insurance Product Reserves, Net of Reinsurance. For a discussion of the allowance for uncollectible reinsurance, see Note 9 – Reinsurance of Notes to Consolidated Financial Statements.

Reinsurance Recoverables as of December 31,

Property and CasualtyGroup BenefitsCorporateTotal
20212020202120202021202020212020
Paid loss and loss adjustment expenses$319 $269 $$$— $— $324 $275 
Unpaid loss and loss adjustment expenses5,774 5,297 246 239 278 308 6,298 5,844 
Gross reinsurance recoverables6,093 5,566 251 245 278 308 6,622 6,119 
Allowance for uncollectible reinsurance(96)(105)(1)(1)(2)(2)(99)(108)
Net reinsurance recoverables$5,997 $5,461 $250 $244 $276 $306 $6,523 $6,011 

Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Group benefits and life insurance product reinsurance recoverables
represent reserve for future policy benefits and unpaid loss and loss adjustment expenses and other policyholder funds and benefits payable that are recoverable from a number of reinsurers.
Group Benefits Reinsurance Recoverables
 As of December 31,
 20172016
Future policy benefits and unpaid loss and loss adjustment expenses and other policyholder funds and benefits payable$236
$208
Less: Allowance for uncollectible reinsurance [1]

Net reinsurance recoverables$236
$208
[1]
No allowance for uncollectible reinsurance was required as of December 31, 2017 and 2016.
Guaranty Funds and Other Insurance-related Assessments
As part of its risk management strategy, the Company regularly monitors the financial strength of other insurers and, in particular, activity by insurance regulators and various state guaranty associations in the U.S. relating to troubled insurers. In all states, insurers licensed to transact certain classes of insurance are required to become members of a guaranty fund.
Operational Risk
|OPERATIONAL RISK
Operational risk is the risk of loss resulting from inadequate or failed internal processes and systems, human error, or from external events.
Sources of Operational RiskOperational risk is inherent in the Company's business and functional areas. Operational risks include legal; cyberinclude: compliance with laws and information security; models;regulation, cybersecurity, business disruption, technology failure, inadequate execution or process management, reliance on
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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
model and data analytics, internal fraud, external fraud, third party vendors; technology; operations; business continuity; disaster recovery; internaldependency and external fraud;attraction and compliance.retention of talent.
Impact Operational risk can result in financial loss, disruption of our business, regulatory actions or damage to our reputation.
Management Responsibility for day-to-day management of operational risk lies within each business unit and functional area. ERM provides an enterprise-wide view of the Company's operational risk on an aggregate basis. ERM is responsible for establishing, maintaining and communicating the framework, principles and guidelines of the Company's operational risk management program. Operational risk mitigation strategies include the following:
Establishing policies and monitoring risk tolerances and exceptions;
Conducting business risk assessments and implementing action plans where necessary;
Validating existing crisis management protocols;
Identifying and monitoring emerging risks; and
Purchasing insurance coverage.
In response to COVID-19 the Company continues to assess evolving risks related to COVID-19 while monitoring guidance and regulations to maintain certain practices in the interest of the health and welfare of our employees and to reduce operational risk. Among others, current practices include enabling work from home and hybrid work arrangements, mandating protocols that employees must follow when they are in the office and established contact tracing processes for in-office and customer facing individuals who have had exposure to COVID-19. We also continue to work with vendors to ensure they have business continuity plans in place.
Cybersecurity Risk
The Hartford has implemented an information protection program with established governance routines that promote an adaptive approach for assessing and managing risks. The Hartford has invested to buildemploys a ‘defense-in-depth’ strategy that uses multiple security measures to protect the integrity of the Company's information assets. This ‘defense-in-depth’ strategy aligns to the National Institute of Standards and Technology (NIST)("NIST") Cyber Security Framework and provides preventative, detective and responsive measures that collectively protects the company.Company. The Hartford continually assesses cyber capabilities and threat detection. Various cyber assurance methods, including security metrics, third party security assessments, external penetration testing, red team exercises, and cyber war gameincident response exercises are used to test the effectiveness of the overall cybersecurity control environment. Additionally, The Company collaborates with industry associations, government authorities, peers and external advisors to monitor the threat environment and to inform our security practices.
The Hartford, like many other large financial services companies, blocks attempted cyber intrusions on a daily basis. In the event of a cyber intrusion, the companyCompany invokes its Cyber Incident Response Program (the "Program") commensurate with the nature of the intrusion. While the actual methods employed differ based on the event, our approach employsuses internal teams and outside advisors with specialized skills to support the response and recovery efforts and requires elevation of issues, as necessary, to senior management. In addition, we have
procedures to ensure timely notification of critical cybersecurity incidents pursuant to the Program to help identify employees who may have material non-public information and to implement blackout restrictions on trading the Company's securities during the investigation and assessment of such cybersecurity incidents.
From a governance perspective, senior members of our Enterprise Risk Management, Information Protection and Internal Audit functions provide detailed, regular reports on cybersecurity matters to the Board, including the Finance, Investment, and Risk Management Committee (FIRMCo)("FIRMCo"), which has principal responsibility for oversighta committee consisting of cybersecurity risk, and/orall directors and the Audit Committee, which oversees controls for the Company's major risk exposures.exposures, and has principal responsibility for oversight of cybersecurity risk. The topics covered by these updates include the company'sCompany's activities, policies and procedures to prevent, detect and respond to cybersecurity incidents, as well as lessons learned from cybersecurity incidents and internal and external testing of our protection measures. FIRMCo meets at each regular Board meeting and is briefed on cyber risks at least annually.defenses.
Financial Risk|FINANCIAL RISK
Financial risks include direct and indirect risks to the Company's financial objectives coming from events that impact financial market conditions or prices.and the value of financial assets. Some events may cause correlated movement in multiple risk factors. The primary sources of financial risks are the Company's invested assets.
Consistent with its risk appetite, the Company establishes financial risk limits to control potential loss on a U.S. GAAP, statutory, and economic basis. Exposures are actively monitored and managed, with risks mitigated where appropriate. The Company uses various risk management strategies, including reinsurancelimiting aggregation of risk, portfolio re-balancing and hedging with over-the-counter ("OTC") and exchange tradedexchange-traded derivatives with counterparties meeting the appropriate regulatory and due diligence requirements. Derivatives are utilized to achieve one of fourthe following Company-approved objectives: (1) hedging risk arising from interest rate, equity market, commodity market, credit spread and issuer default, price or currency exchange rate risk or volatility; (2) managing liquidity; (3) controlling transaction costs; or entering intoand (4) engaging in income generation covered call transactions and synthetic replication transactions. Derivative activities are monitored and evaluated by the Company’s compliance and risk management teams and reviewed by senior management.



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

The Company identifies different categories of financial risk, including liquidity, credit, interest rate, equity, and foreign currency exchange, as described below.exchange.
Liquidity Risk
Liquidity risk is the risk to current or prospective earnings or capital arising from the Company's inability or perceived inability to meet its contractual funding obligations as they come due.
Sources of Liquidity RiskSources of liquidity risk include funding risk, company-specific liquidity risk and market liquidity risk resulting from differences in the amount and timing of sources and uses of cash as well as company-specific and general market conditions. Stressed market conditions may impact the ability to sell assets or otherwise transact business and may result in a significant loss in value.
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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
ImpactInadequateInadequate capital resources and liquidity could negatively affect the Company’s overall financial strength and its ability to generate cash flows from its businesses, borrow funds at competitive rates, and raise new capital to meet operating and growth needs.
Management The Company has defined ongoing monitoring and reporting requirements to assess liquidity across the enterprise under both current and stressed market conditions. The Company measures and manages liquidity risk exposures and funding needs within prescribed limits across legal entities, taking into account legal, regulatory and operational limitations to the transferability of liquidity.liquid assets among legal entities. The Company also monitors internal and external conditions, and identifies material risk changes and emerging risks that may impact liquidity.operating cash flows or liquid assets. The liquidity requirements of The Hartford Financial Services Group, Inc. ("HFSG Holding Company") have been and will continue to be met by the HFSG Holding Company's fixed maturities, short-term investments and cash, and dividends from its subsidiaries, principally its insurance operations, as well as the issuance of common stock, debt or other capital securities and borrowings from its credit facilities as needed. The Company maintains multiple sources of contingent liquidity including a revolving credit facility, an intercompany liquidity agreement that allows for short-term advances of funds among the HFSG Holding Company and certain affiliates, and access to collateralized advances from the Federal Home Loan Bank of Boston ("FHLBB") for certain affiliates. The Company's CFO has primary responsibility for liquidity risk.
For further discussion on liquidity seeRefer to the section on Capital Resources and Liquidity.& Liquidity section of MD&A for the discussion of what the Company is doing to manage liquidity during the COVID-19 pandemic.
Credit Risk and Counterparty Risk
Credit risk is the risk to earnings or capital due to uncertainty of an obligor’s or counterparty’s ability or willingness to meet its obligations in accordance with contractually agreed upon terms. Credit risk is comprised of three major factors: the risk of change in credit quality, or credit migration risk; the risk of default; and the risk of a change in value due to changes in credit spreads.
Sources of Credit RiskThe majority of the Company’s credit risk is concentrated in its investment holdings and use of derivatives, but it is also present in the Company’s ceded reinsurance activities and various insurance portfolios.products.
Impact A decline in creditworthiness is typically associated withreflected as an increase in an investment’s credit spread and an associated decline in the investment's fair value, potentially resultresulting in recording an increase in other-than-temporary impairmentsACL and an increased probability of a realized loss upon sale. In certain instances, counterparties may default on their obligations and the Company may realize a loss on default. Premiums receivable, including premiums for retrospectively rated plans, reinsurance recoverable and reinsurance recoverablesdeductible losses recoverable are also subject to credit risk based on the counterparty’s unwillingness or inability to pay.
For a discussion of impacts resulting from the COVID-19 pandemic, refer to the Impact of COVID-19 on our financial condition, results of operations and liquidity section of this MD&A.
Management The objective of the Company’s enterprise credit risk management strategy is to identify, quantify, and manage credit risk on anin aggregate portfolio basis and to limit potential losses in accordance with an establishedthe Company's credit risk management policy. The Company primarily manages its credit risk by managing aggregations of risk, holding a diversified mix of investment grade issuers and counterparties across its investment, reinsurance, and insurance
portfolios. portfolios and limiting exposure to any specific reinsurer or counterparty. Potential credit losses are also limited within portfolios by diversifying acrosscan be mitigated through diversification (e.g., geographic regions, asset types, industry sectors), hedging and sectors.the use of collateral to reduce net credit exposure.
The Company manages credit risk on an on-going basis through the use of various processessurveillance, analyses and analyses. Both thegovernance processes. The investment and reinsurance areas have formulatedformal policies and procedures for counterparty approvals and authorizations, which establish criteria defining minimum levels of creditworthiness and financial stability. Credits consideredstability for investmenteligible counterparties. Potential investments are subjectedsubject to underwriting reviews. Within the investment portfolio,reviews and private securities are subject to committee review formanagement approval. Mitigation strategies vary across the three sources of credit risk, but may include:
Investing in a portfolio of high-quality and diverse securities;
Selling investments subject to credit risk;
Hedging through use of credit default swaps;
Clearing derivative transactions through central clearing houses that require daily variation margin;
Entering into derivative and reinsurance contracts only with strong creditworthy institutionsinstitutions;
Requiring collateral; and
Non-renewing policies/contracts or reinsurance treaties.
The Company has developed credit exposure thresholds which are based upon counterparty ratings. Aggregate counterparty credit quality and exposure are monitored on a daily basis utilizing an enterprise-wide credit exposure information system that contains data on issuers, ratings, exposures, and credit limits. Exposures are tracked on a current and potential basis and aggregated by ultimate parent of the counterparty across investments, reinsurance receivables, insurance products with credit risk, and derivatives.
As of December 31, 2017,2021, the Company had no investment exposure to any credit concentration risk of a single issuer or counterparty greater than 10% of the Company's stockholders' equity, other than the U.S. government and certain U.S. government securities.agencies. For further discussion of concentration of credit risk in the investment portfolio, see the Concentration of Credit Risk section in Note 6 - Investments of Notes to Consolidated Financial Statements.

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Assets and Liabilities Subject to Credit Risk
InvestmentsEssentially all of the Company's invested assets are subject to credit risk. Credit related impairmentsIn 2021, there were net credit recoveries on investmentsfixed maturities, AFS and a decrease in the ACL on mortgage loans of $4 and $9 respectively, primarily due to an improved economic environment. In 2020, there were $2net credit losses on fixed maturities, AFS and $21,an increase in 2017the ACL on mortgage loans of $28 and 2016, respectively. (See$19 respectively, due primarily to the Enterprisenegative economic impacts resulting from the pandemic. Refer to the Investment Portfolio Risk section of Financial Risk Management section of the MD&A under “Other-Than-Temporary Impairments.”)
“Credit Losses on Fixed Maturities, AFS and Intent-to-Sell Impairments" and "ACL on Mortgage Loans”.
Reinsurance recoverablesReinsurance recoverables, net of an allowance for uncollectible reinsurance, were $4,061$6,523 and $3,659,$6,011 as of December 31, 20172021 and 2016,2020 respectively. (SeeRefer to the Enterprise Risk Management section of the MD&A under “Reinsurance as a Risk Management Strategy.”)
Premiums receivable and agents' balancesPremiums receivable and agents’ balances, net of an allowance for doubtful accounts,ACL, were $3,910$4,445 and $3,730,$4,268, as of December 31, 20172021 and 2016,2020, respectively. (ForFor a discussion regarding collectibility of these balances, see Note 1, Basis of Presentation8 - Premiums Receivable and Significant Accounting PoliciesAgents' Balances of Notes to Consolidated Financial Statements under the section labeled “Revenue Recognition.”)
Statements.
Credit Risk of Derivatives
The Company uses various derivative counterparties in executing its derivative transactions. The use of counterparties creates credit risk that the counterparty may not perform in accordance with the terms of the derivative transaction.
Downgrades to the credit ratings of the Company’s insurance operating companies may have adverse implications for its use of derivatives. In some cases, downgrades may give derivative counterparties for over-the-counterOTC derivatives and clearing brokers for OTC-cleared derivatives the right to cancel and settle outstanding derivative trades or require additional collateral to be posted. In addition, downgrades may result in counterparties and clearing brokers becoming unwilling to engage in or clear additional derivatives or may require additional collateralization before entering into any new trades.
Managing the Credit Risk of Counterparties to Derivative Instruments
The Company also has derivative counterparty exposure policies which limit the Company’s exposure to credit risk. The Company monitors counterparty exposure on a monthly basis to ensure compliance with Company policies and statutory limitations. The Company’s policies with respect to derivative counterparty exposure establishes market-based credit limits, favors long-term financial stability and creditworthiness of the counterparty and typically requires credit enhancement/credit risk reducing agreements, which are monitored and evaluated by the Company’s risk management team and reviewed by senior management.
The Company minimizes the credit risk of derivative instruments by entering into transactions with high quality counterparties primarily rated A or better. The Company also generally requires that OTC derivative contracts be governed by an International
Swaps and Derivatives Association ("ISDA") Master Agreement,
which is structured by legal entity and by counterparty and permits right of offset. The Company enters into credit support annexes in conjunction with the ISDA agreements, which require daily collateral settlement based upon agreed upon thresholds.
The Company also has developedderivative counterparty exposure policies which limit the Company’s exposure to credit exposure thresholds which are based upon counterparty ratings.risk. Credit exposures are measured usinggenerally quantified based on the marketprior business day’s net fair value, including income accruals, of the derivatives, resulting in amounts owed to the Company by its counterparties or potential payment obligations from the Company to its counterparties.all derivative positions transacted with a single counterparty for each separate legal entity. The notional amountsamount of derivative contracts representrepresents the basis upon which pay or receive amounts are calculated and are not reflective of credit risk. For purposes of daily derivativeThe Company enters into collateral maintenance, credit exposures are generally quantified based on the prior business day’s market valuearrangements in connection with its derivatives positions and collateral is pledged to andor held by, or on behalf of, the Company to the extent the current value of the derivatives exceed the contractual thresholds.exposure is greater than zero, subject to minimum transfer thresholds, if applicable. In accordance with industry standards and the contractual agreements,requirements, collateral is typically settled on the same business day. The Company has exposure to credit risk for amounts below the exposure thresholds which are uncollateralized, as well as for market fluctuations that may occur between contractual settlement periods of collateral movements.
For the company’s derivative programs, the maximum uncollateralized threshold for a derivative counterparty for a single legal entity is $10. The Company currently transacts OTC derivatives in three legal entities that have a threshold greater than zero. The maximum combined threshold for a single counterparty across all legal entities that use derivatives and have a threshold greater than zero is $10. In addition, the Company may have exposure to multiple counterparties in a single corporate family due to a common credit support provider. As of December 31, 2017, the maximum combined threshold for all counterparties under a single credit support provider across all legal entities that use derivatives and have a threshold greater than zero was $10. Based on the contractual terms of the collateral agreements, these thresholds may be immediately reduced due to a downgrade in either party’s credit rating. For further discussion, see the Derivative Commitments section of Note 1415 - Commitments and Contingencies of Notes to Consolidated Financial Statements.
For the year ended December 31, 2017, the Company incurred no losses on derivative instruments due to counterparty default.
Use of Credit Derivatives
The Company may also use credit default swaps to manage credit exposure or to assume credit risk to enhance yield.
Credit Risk Reduced Through Credit Derivatives
The Company uses credit derivatives to purchase credit protection with respect to a single entity or referenced index. The Company purchases credit protection through credit default swaps to economically hedge and manage credit risk of certain fixed maturity investments across multiple sectors of the investment portfolio. As of December 31, 20172021 and 2016,2020, the notional amount related to credit derivatives that purchase credit protection was $61$112 and $78,$6, respectively, while the fair value was $1$(2) and less than $(1), respectively. These amounts do not include positions that are in offsetting relationships.
Credit Risk Assumed Through Credit Derivatives
The Company also enters into credit default swaps that assume credit risk as part of replication transactions. Replication


transactions are used as an economical means to synthetically replicate the characteristics and performance of assets that are permissible investments under the Company’s investment policies. These swaps primarily reference investment grade single corporate issuers and indexes. As of December 31, 2017 and 2016,2021, the Company did not hold credit default swaps that assume credit risk. As of December 31, 2020, the notional amount related to credit derivatives that assume credit risk was $823$675 and $851, respectively, while the fair value was $3 and $6, respectively.$21. These amounts do not include positions that are in offsetting relationships.
For further information on credit derivatives, see Note 7 - Derivatives of Notes to Consolidated Financial Statements.
Credit Risk of Business Operations
A portion of the Company's Commercial Lines business is written with large deductibles or under retrospectively-rated plans. Under some commercial insurance contracts with a large deductible, the Company is obligated to pay the claimant the full amount of the claim and the Company is subsequently reimbursed by the policyholder for the deductible amount. As such, the Company is subject to credit risk until reimbursement
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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
is made. Retrospectively-rated policies are utilized primarily for workers' compensation coverage, whereby the ultimate premium is adjusted based on actual losses incurred. Although the premium adjustment feature of a retrospectively-rated policy substantially reduces insurance risk for the Company, it presents credit risk to the Company. The Company’s results of operations could be adversely affected if a significant portion of such policyholders failed to reimburse the Company for the deductible amount or the amount of additional premium owed under retrospectively-rated policies. The Company manages these credit risks through credit analysis, collateral requirements, and regular monitoring. For more information, see Note 8- Premiums Receivable and Agents' Balances of Notes to the Consolidated Financial Statements.
Interest Rate Risk
Interest rate risk is the risk of financial loss due to adverse changes in the value of assets and liabilities arising from movements in interest rates. Interest rate risk encompasses exposures with respect to changes in the level of interest rates, the shape of the term structure of rates and the volatility of interest rates. Interest rate risk does not include exposure to changes in credit spreads.
Sources of Interest Rate RiskThe Company has exposure to interest ratesrate risk arising from itsinvestments in fixed maturitymaturities and commercial mortgage loans, issuances by the Company of debt securities, preferred stock and similar securities, discount rate assumptions associated with the Company’s claim reserves and pension and other post retirementpostretirement benefit obligations. In addition, certain product liabilities exposeobligations, and assets that support the Company to interest rate risk, in particular shortCompany's pension and long-term disability claim reserves.other postretirement benefit plans.
ImpactChanges in interest rates from current levels can have both favorable and unfavorable effects for the Company.
Change in Interest RatesFavorable EffectsUnfavorable Effects
ñÝ
Additional net investment income due to reinvesting at higher yields and higher yields on variable rate securities
Decrease in the fair value of the fixed income investment portfolio
Potential impact on Company's tax planning strategies and, in particular, its ability to utilize tax benefits of previously recognized realized capital losses
Higher interest expense on variable rate debt obligations
òÞ
Increase in the fair value of the fixed income investment portfolio
Lower net investment income due to reinvesting at lower investment yields and lower yields on variable rate securities
Lower interest expense on variable rate debt obligations
Acceleration in paydowns and prepayments or calls of certain mortgage-backed and municipal securities
Potential increase in Mutual Funds fee income
Management The Company primarily manages its exposure to interest rate risk by constructing investment portfolios that seek
to protect the firmCompany from the economic impact associated with changes in interest rates by setting portfolio duration targets that are aligned with the duration of the liabilities that they support. The Company analyzes interest rate risk using various models including parametric models and cash flow simulation under various market scenarios of the liabilities and their supporting investment portfolios. Key metrics that the Company uses to quantify its exposure to interest rate risk inherent in its invested assets and the associated liabilities include duration, convexity and key rate duration.
The Company may also utilizeprimarily utilizes interest rate swaps and, to a variety of derivative instrumentslesser extent, futures to mitigate interest rate risk associated with its investment portfolio or to hedge liabilities. Interest rate caps, floors, swaps, swaptions,liabilities and futures may be used to manage portfolio duration. Interest rate swaps are primarily used to convert interest receipts or payments to a fixed or variable rate. The use of such swaps enables the Company to customize contract terms and conditions to desired objectives and manage the duration profile within established tolerances. Interest rate swaps are also used to hedge the variability in the cash flows of a forecasted purchase or sale of fixed rate securities due to changes in interest rates. As of December 31, 20172021 and 2016,2020, notional amounts pertaining to derivatives utilized to manage interest rate risk, including offsetting positions, totaled $10.2$9.9 billion and $10.6$10.7 billion, respectively, relatedand primarily relate to investments.hedging invested assets. The fair value of these derivatives was $(83)$(46) and $(565)$(69) as of December 31, 20172021 and 2016,2020, respectively.
Assets and Liabilities Subject to Interest Rate Risk
Fixed income investmentsThe fair value of fixed income investments, which include fixed maturities, commercial mortgage loans, and short-term investments, was $42.5$51.9 billion and $37.2$52.8 billion at December 31, 20172021 and 2016,2020, respectively. The weighted average duration of the portfolio, including derivative instruments, was approximately 5.24.3 years and 5.04.9 years as of December 31, 20172021 and 2016,2020, respectively.
Changes in the fair value of fixed maturities due to changes in interest rates are reflected as a component of AOCI.
Long-term debt obligations The Company's variable rate debt obligations will generally result in increased interest expense as a result of higher interest rates; the inverse is true during a declining interest rate environment. Changes in the value of long-term debt as a result of changes in interest rates will impact the fair value of these instruments but not the carrying value in the Company's Consolidated Balance Sheets.
Group life and disability product liabilities The cash outflows associated with contracts issued by the Company's Group Benefits segment, primarily group life and short and long-term disability policy liabilities, are not interest rate sensitive but vary based on timing. Though the aggregate cash flow payment streams are relatively predictable, these products may rely upon actuarial pricing assumptions (including mortality and morbidity) and have an element of cash flow uncertainty. As of December 31, 20172021 and 2016,2020, the Company had $8,512$8,609 and $5,772,$8,653, respectively of reserves for group life and disability contracts withcontracts. Changes in the increase since December 31, 2016 largely due tovalue of the acquisitionliabilities as a result of Aetna's U.S. group life and disability business.changes in interest rates will impact the fair value of these instruments but not the carrying value in the Company's Consolidated Balance Sheets.

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Pension and other post-retirementpostretirement benefit obligationsThe Company’s pension and other post-retirementpostretirement benefit obligations are exposed to interest rate risk based upon the sensitivity of present value obligations to changes in liability discount rates as well as the sensitivity of the fair value of investments in the plan portfolios to changes in interest rates. The discount rate assumption is based upon an interest rate yield curve that reflects high-quality fixed income investments consistent with the maturity profile of the expected liability cash flows. The Company is exposed to the risk of having to make additional plan contributions if the plans’ investment returns, including from investments in fixed maturities, are lower than expected. (For further discussion of discounting pension and other postretirement benefit obligations, refer to Note 1819 - Employee Benefit Plans of Notes to Consolidated Financial Statements.) As of December 31, 2017 and 2016, the Company had $926 and $1,106, respectively, of unfunded liabilities for pension and post-retirement benefit obligations recorded within Other Liabilities in the accompanying Balance Sheets.
Interest Rate Sensitivity
Invested Assets Supporting Group Life and Disability Reserves and Invested Assets Supporting Them
Included in the following table is the before-taxbefore tax change in the net economic value of contracts issued by the Company’s Group Benefits segment, primarily group life and disability, for which fixed valuation discount rate assumptions are established based upon investment returns assumed in pricing, along with the corresponding invested assets. Also included in this analysis are the interest rate sensitive derivatives used by the Company to hedge its exposure to interest rate risk in the investment portfolios supporting these contracts. This analysis does not include the assets and corresponding liabilities of other insurance products such as automobile, property, workers' compensation and general liability insurance. Certain financial instruments, such as limited partnerships and other alternative investments, have been omitted from the analysis as the interest rate sensitivity of these investments is generally lower and less predictable than fixed income investments. The calculation of the estimated hypothetical change in net economic value below assumes a 100 basis point upward and downward parallel shift in the yield curve.
Interest Rate Sensitivity of Group Benefits Short and Long-term Disability Reserves and Invested Assets Supporting Them

Change in Net Economic Value as of December 31,
 20172016
Basis point shift-100
+100
-100
+100
 Increase (decrease) in economic value, before tax$51
$(75)$34
$(45)
The carrying value of assets supporting the liabilities related to the businesses included in the table above was $10.1 billion and $6.6 billion, as of December 31, 2017 and 2016, respectively, and included fixed maturities, commercial mortgage loans and short-term investments. The assets supporting the liabilities are monitored and managed within set duration guidelines and are evaluated on a daily basis, as well as annually, using scenario
simulation techniques in compliance with regulatory requirements.
Invested Assets not Supporting Group Life and Disability Reserves
The following table provides an analysis showing the estimated before-tax change in the fair value of the Company’s investments and related derivatives, excluding assets supporting group life and disability reserves which are included in the table above, assuming 100 basis point upward and downward parallel shifts in the yield curve as of December 31, 2017 and 2016. Certain financial instruments, such as limited partnerships and other alternative investments, have been omitted from the analysis as the interest rate sensitivity of these investments is generally lower and less predictable than fixed income investments.
Interest Rate Sensitivity of Invested Assets Not Supporting Group Benefits Short and Long-term Disability Reserves

Change in Fair Value as of December 31,
 20172016
Basis point shift-100
+100
-100
+100
 Increase (decrease) in fair value, before tax$1,819
$(1,710)$1,775
$(1,661)
The carrying value of fixed maturities, commercial mortgage loans and short-term investments related to the businesses included in the table above was $32.4 billion and $30.6 billion, as of December 31, 2017 and 2016, respectively. The selection of the 100 basis point parallel shift in the yield curve was made only as an illustration of the potential hypothetical impact of such an event and should not be construed as a prediction of future market events. Actual results could differ materially from those illustrated abovebelow due to the nature of the estimates and assumptions used in the above analysis. The Company’s sensitivity analysis calculation assumes that the composition of invested assets and liabilities remain materially consistent throughout the year and that the current relationship between short-term and long-term interest rates will remain constant over time. As a result, these calculations may not fully capture the impact of portfolio re-allocations, significant product sales or non-parallel changes in interest rates.
Interest Rate Sensitivity of Group Benefits Short and Long-term Disability Reserves and Invested Assets Supporting Them
Change in Net Economic Value as of December 31,
20212020
Basis point shift-100 +100-100+100
 Increase (decrease) in economic value, before tax$101 $(94)$137 $(133)
The carrying value of assets related to the businesses included in the table above was $11.3 billion and $12.1 billion, as of December 31, 2021 and 2020, respectively, and included fixed maturities, commercial mortgage loans and short-term investments. The assets are monitored and managed within set duration guidelines and are evaluated on a daily basis, as well as annually, using scenario simulation techniques in compliance with regulatory requirements.
Invested Assets not Supporting Group Life and Disability Reserves
The following table provides an analysis showing the estimated before tax change in the fair value of the Company’s investments and related derivatives, excluding assets supporting group life and disability reserves which are included in the table above, assuming 100 basis point upward and downward parallel shifts in the yield curve as of December 31, 2021 and 2020. Certain financial instruments, such as limited partnerships and other alternative investments, have been omitted from the analysis as the interest rate sensitivity of these investments is generally lower and less predictable than fixed income investments.
Interest Rate Sensitivity of Invested Assets Not Supporting Group Benefits Short and Long-term Disability Reserves
Change in Fair Value as of December 31,
20212020
Basis point shift-100 +100 -100+100
 Increase (decrease) in fair value, before tax$1,841 $(1,730)$2,054 $(1,906)
The carrying value of fixed maturities, commercial mortgage loans and short-term investments related to the businesses included in the table above was $40.6 billion and $40.7 billion as of December 31, 2021 and 2020, respectively.
Long-term Debt
A 100 basis point parallel decrease in the yield curve would result in an increase in the fair value of long-term debt by $732 and $670 as of December 31, 2021 and 2020, respectively. A 100 basis point parallel increase in the yield curve would result in a decrease in the fair value of long-term debt by $600 and $551 as of December 31, 2021 and 2020, respectively. Changes in the value of long-term debt as a result of changes in interest rates will not impact the carrying value in the Company's Consolidated Balance Sheets.
Pension and Other Postretirement Plan Obligations
A 100 basis point parallel decrease in the yield curve would
102

Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
impact both the value of the underlying pension assets and the value of the liabilities, resulting in an increase in the unfunded liabilities (or decrease in asset) for pension and other postretirement plan obligations of $36 and $196 as of December 31, 2021 and 2020, respectively. A 100 basis point parallel increase in the yield curve would have the inverse effect and result in a decrease in the unfunded liabilities (or increase in assets) for pension and other postretirement plan obligations of $17 and $148 as of December 31, 2021 and 2020, respectively. Gains or losses due to changes in interest rates on the pension and postretirement plan obligations are recorded within AOCI and are amortized into the actuarial loss component of net periodic benefit cost when they exceed a threshold.
Discontinuation of LIBOR In July 2017, the U.K. Financial Conduct Authority ("FCA") announced that by the end of 2021 it intended to stop persuading or compelling banks to report information used to set LIBOR. On March 5, 2021, the FCA announced that publication of certain LIBOR settings in currencies other than U.S. dollars would cease immediately after December 31, 2021, and that publication of U.S. dollar LIBOR on a representative basis would cease for the one-week and two-month settings immediately after December 31, 2021 and for the remaining U.S. dollar settings immediately after June 30, 2023. Although the most widely used settings of U.S. dollar LIBOR continue to be published and used in existing transactions, regulatory pressures and other factors have resulted in a general decline in new U.S. dollar LIBOR-based transactions. The Company continues to monitor the potential impacts of the discontinuation of LIBOR, which is used as a benchmark or reference rate for certain investments and derivatives the Company owns and floating rate debt the Company has issued.
The Company has identified three principal types of outstanding contracts that may be affected by the discontinuance of or transition from LIBOR to an alternative reference rate, including floating rate fixed maturity investments the Company holds in its investment portfolio; derivative instruments that hedge interest rate risk; and one class of junior subordinated debentures that mature after June 30, 2023.
Using our best estimate of expected future cash flows including prepayments and maturities, the book value of LIBOR referenced floating rate fixed maturities that the Company owns as of December 31, 2021 and that the Company expects to be outstanding after June 2023 is $4 billion. The Company has performed a review of the LIBOR replacement language on these assets and believes that greater than 90% have language that supports a transition to a new standard benchmark rate. The Company will continue to assess the remaining holdings and work with counterparties, as appropriate, to determine LIBOR replacement language or manage the assets in other ways, such as through asset sales.
The notional amount of derivative instruments as of December 31, 2021 with a floating rate component that references LIBOR that the Company expects to be outstanding after June 30, 2023, considering maturities, is $8.1 billion, with $7.9 billion being cleared through an exchange or clearinghouse. The Company anticipates that substantially all existing derivatives referencing LIBOR, whether or not cleared through an exchange or clearing
house, will transition from LIBOR to SOFR or other market alternative rates in line with new market standards.
The Company has issued $1.1 billion of junior subordinated debentures that mature after June 30, 2023 with LIBOR referenced floating interest rates. The Company expects to call its $600 of 7.875% junior subordinated debentures at par in April of 2022 and, for the $500 of 3 month LIBOR + 2.125% notes, is assessing options to manage the risk associated with the transition away from LIBOR.
The uncertainty regarding the continued use and reliability of LIBOR, including the timing of such transition, could reduce the value of some of our floating rate fixed maturity investments and increase the interest the Company pays on the junior subordinated debentures.
There is also a risk that certain derivatives may no longer qualify for hedge accounting if reference rates change on derivative contracts but the reference interest rate of the instruments being hedged do not change in a substantially similar manner, particularly for cash flow hedges of floating rate investments the Company owns and junior subordinated debentures the Company has issued. The loss of hedge accounting could result in the recognition of gains or losses on derivatives in the income statement rather than in accumulated other comprehensive income. The Company has adopted the FASB's temporary guidance which allows for contract modifications made solely due to rate reform (such as replacing LIBOR with another reference rate) as continuations of existing contracts and to maintain hedge accounting when the hedging effectiveness between the financial instrument and its hedge is only affected by the change to the reference rate. The FASB is deliberating revised guidance which would extend the accounting relief for contract modifications made and hedge relationships entered into or evaluated through December 31, 2024, after which there is uncertainty whether certain outstanding derivative contracts will continue to qualify for hedge accounting either because the replacement rate of the financial instrument being hedged is not sufficiently matched to the reference rate of the derivative contract or because replacement rate language for the hedged instrument has not been determined. For a discussion of risks related to the discontinuance of LIBOR, see Part I, Item 1A, - Risk Factors for the risk factor "The discontinuance of LIBOR may adversely affect the value of certain investments we hold and floating rate securities we have issued, and another other assets or liabilities whose value may be tied to LIBOR."
Equity Risk
Equity risk is the risk of financial loss due to changes in the value of global equities or equity indices.
Sources of Equity Risk
The Company has exposure to equity risk from invested assets, mutual fund assets under management, and assets that support the Company’s pension and other post retirementpostretirement benefit plans.
ImpactDeclines in equity markets may result in losses due to sales or impairments that are recognized as realized losses in earnings or in reductions in market value that are recognized as unrealized losses in accumulated other comprehensiveplans, and fee income ("AOCI"). Beginning in 2018, changes in the market value of equity securities will be recorded within our reported earnings. Declines in equity markets may also decrease the value of limited partnerships and other alternative investments or result in lossesderived from Hartford Funds assets under management.

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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

onImpactThe investment portfolio is exposed to losses from market declines affecting equity securities and derivatives, including on embedded product derivatives, therebywhich could negatively impacting ourimpact the Company's reported earnings.
The Company’s mutual In addition, investments in limited partnerships and other alternative investments generally have a level of correlation to domestic equity market levels and can expose the Company to losses in earnings if valuations decline; however, earnings impacts are recognized on a lag as results from private equity investments and other funds are generally reported on a three-month delay. For assets supporting pension and other postretirement benefit plans, the Company may be required to make additional plan contributions if equity investments in the plan portfolios decline in value. Hartford Funds earnings are also significantly influenced by the U.S. and other equity markets. Generally, declines in equity markets will reduce the value of average daily assets under management and the amount of fee income generated from those assets.
Increases in equity markets will generally have the inverse impact.
Management The Company uses various approaches in managing its equity exposure, including limits on the proportion of assets invested in equities, diversification of the equity portfolio, and, at times, hedging of changes in equity indexes.
Assets and Liabilities Subject to Equity Risk
The investment portfoliois exposed to losses from market declines affecting equity securities, alternativeindices. For assets and limited partnerships.
Assets under management in Mutual Funds may experience lower earnings during equity market declines because fee income is earned based upon the value of assets under management.
Assets supporting pension and other post-retirementpostretirement benefit plans,The Company may be required to make additional plan contributions if equity investments in the plan portfolios decline in value. The asset allocation mix is reviewed on a periodic basis. In order to minimize the risk, the pension plans maintain a listing of permissible and prohibited investments and impose concentration limits and investment quality requirements on permissible investment options.
Assets and Liabilities Subject to Equity Risk
Investment portfolio The investment portfolio is exposed to losses from market declines affecting equity securities and derivatives, and certain alternative assets and limited partnerships. Generally, declines in equity markets will reduce the value of these types of investments and could negatively impact the Company’s earnings while increases in equity will have the inverse impact. For equity securities, the changes in fair value are reported in net realized gains and losses. For alternative assets and limited partnerships, the Company's share of earnings for the period is recorded in net investment income, though typically on a delay based on the
availability of the underlying financial statements. For a discussion of equity sensitivity, see below.
Assets supporting pension and other postretirement benefit plans The Company may be required to make additional plan contributions if equity investments in the plan portfolios decline in value. For a discussion of equity sensitivity, see below.
Declines in value are recognized as unrealized losses in AOCI. Increases in equity markets are recognized as unrealized gains in AOCI. Unrealized gains and losses in AOCI are amortized into the actuarial loss component of net periodic benefit cost when they exceed a threshold. For further discussion of equity risk associated with the pension plans, see Note 1819 - Employee Benefit Plans of Notes to Consolidated Financial Statements.
Assets under management Assets under management in Hartford Funds may decrease in value during equity market declines, which would result in lower earnings because fee income is earned based upon the value of assets under management.
Equity Sensitivity
Investment portfolio and the assets supporting pension and other postretirement benefit plans
Included in the following tables are the estimated before tax change in the economic value of the Company’s invested assets and assets supporting pension and other postretirement benefit plans with sensitivity to equity risk. The calculation of the hypothetical change in economic value below assumes a 20% upward and downward shock to the Standard & Poor's 500 Composite Price Index ("S&P 500"). For limited partnerships and other alternative investments, the movement in economic value is calculated using a beta analysis largely derived from historical experience relative to the S&P 500.
The selection of the 20% shock to the S&P 500 was made only as an illustration of the potential hypothetical impact of such an event and should not be construed as a prediction of future market events. Actual results could differ materially from those illustrated below due to the nature of the estimates and assumptions used in the analysis. These calculations do not capture the impact of portfolio re-allocations.
Equity Sensitivity
As of December 31, 2021As of December 31, 2020 [1]
Shock to S&P 500Shock to S&P 500
(Before tax)Fair Value+20%-20%Fair Value+20%-20%
Investment Portfolio$5,447 $641 $(641)$3,520 $397 $(397)
Assets supporting pension and other postretirement benefit plans$1,245 $167 $(167)$1,573 $240 $(240)
[1]Table excludes the Company's investment in Hopmeadow Holdings LP which was reported in other assets on the Company's Consolidated Balance Sheets prior to being sold on June 30, 2021.
Hartford Funds assets under management
Hartford Funds earnings are significantly influenced by the U.S. and other equity markets. If equity markets were to hypothetically decline 20% and remain depressed for one year, the estimated before tax impact on reported earnings for that one year period is approximately $65 as of December 31, 2021.
The selection of the 20% shock to the S&P 500 was made only as an illustration of the potential hypothetical impact of such an event and should not be construed as a prediction of future market events. Actual results could differ materially due to the nature of the estimates and assumptions used in the analysis.
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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
Foreign Currency Exchange Risk
Foreign currency exchange risk is the risk of financial loss due to changes in the relative value between currencies.
Sources of currency riskCurrency Risk The Company has foreign currency exchange risk in non-U.S. dollar denominated investments,cash, fixed maturities, equities, and derivative instruments. In addition, the Company has non-U.S. subsidiaries, some with functional currencies other than U.S. dollar, and which primarily consist of fixed maturitytransact business in multiple currencies resulting in assets and equity investments andliabilities denominated in foreign denominated cash.currencies.
ImpactChanges in relative values between currencies can create variability in cash flows and realized or unrealized gains and losses on changes in the fair value of assets and liabilities.
Based The impact on the fair valuesvalue of the Company’s non-U.S. dollar denominated securities and derivative instruments as of December 31, 2017 and 2016, management estimates that a hypothetical 10% unfavorable changefixed maturities, AFS due to changes in foreign currency exchange rates, would decreasein relation to functional currency, is reported in unrealized gains or losses as part of other comprehensive income. The realization of gains or losses resulting from investment sales or from changes in investments that record changes in fair value through the fair values byincome statement due to changes in foreign currency exchange rates is reflected through net realized gains and losses.
In regards to insurance and reinsurance contracts that the Company enters into for which we are obligated to pay losses in a before-tax total of $10 and $11, respectively, and as of December 31, 2016 excludesforeign currency, the impact of changes in foreign currency exchange rates on assets and liabilities related to these contracts is reflected through net realized gains and losses. These assets or liabilities include, but are not limited to, cash and cash equivalents, premiums receivable, reinsurance recoverables, and unpaid losses and loss adjustment expenses. Additionally, the Company translates the assets, that transferredliabilities, and income of non-U.S. dollar functional currency legal entities into U.S. dollar. This translation amount is reported as a component of other comprehensive income.
ManagementThe Company manages its foreign currency exchange risk primarily through asset-liability matching and through the use of derivative instruments. However, legal entity capital is invested in local currencies in order to held for sale relatedsatisfy regulatory requirements and to the U.K. property and casualty run-off subsidiaries . Actual results could
differ materially due to the nature of the estimates and assumptions used in the analysis.
Managementsupport local insurance operations. The open foreign currency exposure of non-U.S. dollar denominated investments will most commonly be reduced through the sale of the assets or through hedges using currency futures/forwards/swaps. In order to manage the currency risk related to any non-U.S. dollar denominated liability contracts, the Company enters into foreign currency swaps or holds non-U.S. dollar denominated investments.and forwards.
Assets and Liabilities Subject to Foreign Currency Exchange Risk
Non-U.S.Investment portfolio The Company is exposed to foreign exchange risk affecting non-U.S. dollar denominated cash, fixed maturities, equities and cashderivative instruments. Changes in relative values between currencies can positively or negatively impact net realized gains and losses or unrealized gains (losses) as part of other comprehensive income.
Assets supporting pension plan Changes in relative values between currencies can positively or negatively impact unrealized gains and losses in AOCI. Unrealized gains and losses in AOCI are amortized into the actuarial loss component of net periodic benefit cost when they exceed a threshold. As of December 31, 2021 and 2020, the Company had pension plan assets of $97 and $95, respectively, of non-U.S. dollar investments in multiple currencies. These amounts are excluded from the sensitivity analysis below.
Insurance contract related assets and liabilities The fair values of theCompany has non-U.S. dollar denominated fixed maturities , equitiesinsurance and cash, excluding assets held for sale, at December 31, 2017reinsurance contracts and 2016 were approximately $298associated premiums receivable, reinsurance recoverables and $213, respectively. Includedunpaid losses and loss adjustment expenses, that are exposed to foreign exchange risk. For contracts that are within U.S, dollar functional currency legal entities, changes in these amounts are $128foreign currency exchange rates can positively or negatively impact net realized gains and $116 at December 31, 2017 and 2016, respectively, related tolosses. For contracts within non-U.S. dollar denominated fixed maturities, equities and cash that directly support liabilities denominatedfunctional currency legal entities, changes in the same currencies. The currency risk of the remaining non-U.S. dollar denominated fixed maturities and equities are hedged with foreign currency swaps. In addition, the Company holds $55 of euro-denominated cash which is hedged with foreign currency forwards.
exchange rates can positively or negatively impact other comprehensive income.
Foreign Currency Sensitivity
For the Company’s primary currencies that create foreign exchange risk, the following table provides the estimated impact of a hypothetical 10% unfavorable change in exchange rates. Actual results could differ materially due to the nature of the estimates and assumptions used in the analysis. The amounts presented are in U.S. dollars and before tax.
Foreign Currency Sensitivity [1]
GBPCAD10% Unfavorable Change
December 31, 2021
Net assets (liabilities)$287 $132 $(38)
December 31, 2020
Net assets (liabilities)$296 $189 $(44)
[1]Amount excludes currencies where the value of net assets in U.S. dollar equivalent is less than 1% of total net assets of the Company.
105

Investment in a P&C run-off entity in the United KingdomDuring 2015, the Company entered into certain foreign currency forwards to hedge the currency impacts on changes in equityPart II - Item 7. Management's Discussion and Analysis of a P&C run-off entity in the United Kingdom that was sold during 2017. At December 31, 2016, the derivatives used to hedge the currency impacts had a total notional amountFinancial Condition and Results of $200, and a total fair value of $(2), respectively. The Company no longer held these hedges as of December 31, 2017.Operations
Financial Risk on U.S. Statutory Capital
U.S. Statutory surplus amounts and risk-based capital (“RBC”)RBC ratios may increase or decrease in any period depending upon a variety of factors and may be compounded in extreme scenarios or if multiple factors occur at the same time. In general, as equity market levels and interest rates decline, the amount and volatility of both our actual or potential obligation, as well as the related statutory surplus and capital margin can be materially negatively affected, sometimes at a greater than linear rate. At times, the impact of changes in certain market factors or a combination of multiple factors on RBC ratios can be counterintuitive. Factors include:
A decrease in the value of certain fixed-income and equity securities in our investment portfolio, due in part to credit spreads widening, an increase in interest rates, or a decline in equity market levels, may result in a decrease in statutory surplus and RBC ratios.ratios;
A decline in investment yields may reduce our net investment income, which may result in a decrease in statutory surplus and RBC ratios;



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Decreases in the value of certain derivative instruments that do not get hedge accounting, may reduce statutory surplus and RBC ratios.ratios; and
Non-market factors which can also impact the amount and volatility of botheither our actual or potential obligation, as well as the related statutory surplus and capital margin.RBC ratios.
Most of these factors are outside of the Company’s control. TheAmong other factors, rating agencies consider the level of statutory capital and surplus of our U.S. insurance subsidiaries as well as the level of a measure of GAAP capital held by the Company in determining the Company’s financial strength and credit ratings are significantly influenced by the statutory surplus amounts and RBC ratios of our insurance company subsidiaries. In addition, ratingratings. Rating agencies may implement changes to their internal models that have the effect of increasing or decreasing the amount of statutory capital we must hold in order to maintain our current ratings.
Investment Portfolio Risk
The following table presents the Company’s fixed maturities, AFS, by credit quality. The credit ratings referenced throughout this section are based on availability and are generally the midpoint of the available ratings among Moody’s, S&P, Fitch and Morningstar.Fitch. If no rating is available from a rating agency, then an internally developed rating is used. Accrued interest receivable
related to fixed maturities are recorded in other assets on the Consolidated Balance Sheets and are not included in the amortized cost or fair value of the fixed maturities. For further information refer to Note 6 - Investments.
Fixed Maturities, AFS by Credit Quality

December 31, 2017December 31, 2016 December 31, 2021December 31, 2020
Amortized CostFair ValuePercent of Total Fair ValueAmortized CostFair ValuePercent of Total Fair Value Amortized CostFair ValuePercent of Total Fair ValueAmortized CostFair ValuePercent of Total Fair Value
United States Government/Government agencies$4,492
$4,536
12.3%$4,349
$4,351
13.5%United States Government/Government agencies$5,706 $5,881 13.7 %$4,872 $5,214 11.6 %
AAA5,864
6,072
16.4%5,137
5,319
16.5%AAA5,917 6,133 14.3 %6,482 6,848 15.2 %
AA7,467
7,810
21.1%6,337
6,621
20.6%AA7,279 7,718 18.0 %7,840 8,453 18.8 %
A8,510
8,919
24.1%6,880
7,138
22.2%A10,277 10,962 25.6 %10,500 11,595 25.7 %
BBB7,632
7,931
21.5%6,748
6,881
21.4%BBB9,196 9,708 22.7 %9,831 10,856 24.1 %
BB & below1,647
1,696
4.6%1,845
1,872
5.8%BB & below2,413 2,445 5.7 %2,036 2,069 4.6 %
Total fixed maturities, AFS$35,612
$36,964
100%$31,296
$32,182
100%Total fixed maturities, AFS$40,788 $42,847 100.0 %$41,561 $45,035 100.0 %
The fair value of securities increased,fixed maturities, AFS decreased as compared to December 31, 2016,2020, primarily due the transfer in of fixed maturities, AFS related to the acquisition of Aetna's U.S. group life and disability business as well as an increasea decrease in valuations due to
higher interest rates, partially offset by tighter credit spreads. The decline was also due to the reinvestment into other asset classes.
Fixed maturities, FVO, included within other investments on the Consolidated Balance Sheets, are not included in the preceding table. For further discussion on FVO securities, see Note 5 - Fair Value Measurements of Notes to Consolidated Financial Statements.


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Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

SecuritiesFixed Maturities, AFS by Type
 December 31, 2021December 31, 2020
 Amortized CostACLGross Unrealized GainsGross Unrealized LossesFair ValuePercent of Total Fair ValueAmortized CostACLGross Unrealized GainsGross Unrealized LossesFair ValuePercent of Total Fair Value
Asset-backed securities ("ABS")
Consumer loans$959 $— $11 $(2)$968 2.3 %$1,396 $— $35 $— $1,431 3.2 %
Other166 — (1)167 0.4 %129 — — 133 0.3 %
Collateralized loan obligations ("CLOs")3,019 — (2)3,025 7.1 %2,780 — (7)2,780 6.2 %
Commercial Mortgage-Backed Securities ("CMBS")
Agency [1]1,390 — 75 (5)1,460 3.4 %1,779 — 117 (6)1,890 4.2 %
Bonds2,327 — 92 (9)2,410 5.6 %2,160 — 159 (13)2,306 5.1 %
Interest only238 — 12 (1)249 0.6 %280 — 10 (2)288 0.6 %
Corporate
Basic industry761 — 34 (5)790 1.8 %727 — 69 (1)795 1.8 %
Capital goods1,442 — 84 (9)1,517 3.5 %1,488 — 148 (11)1,625 3.6 %
Consumer cyclical1,161 (1)50 (5)1,205 2.8 %1,434 (1)108 (1)1,540 3.4 %
Consumer non-cyclical2,473 — 134 (8)2,599 6.1 %2,878 — 314 (4)3,188 7.1 %
Energy1,405 — 99 (2)1,502 3.5 %1,474 (1)147 (4)1,616 3.6 %
Financial services4,648 — 214 (20)4,842 11.3 %4,523 (21)398 (4)4,896 10.9 %
Tech./comm.2,658 — 216 (11)2,863 6.7 %2,651 — 370 (3)3,018 6.7 %
Transportation744 — 43 (3)784 1.8 %747 — 85 (3)829 1.8 %
Utilities1,917 — 141 (8)2,050 4.8 %1,999 — 250 — 2,249 5.0 %
Other535 — 23 (3)555 1.3 %480 — 37 — 517 1.1 %
Foreign govt./govt. agencies883 — 33 (6)910 2.1 %842 — 77 — 919 2.0 %
Municipal bonds
Taxable1,079 — 83 (2)1,160 2.7 %1,084 — 109 (1)1,192 2.6 %
Tax-exempt6,394 — 704 (1)7,097 16.6 %7,480 — 831 — 8,311 18.5 %
Residential Mortgage-Backed Securities ("RMBS")
Agency1,337 — 44 (11)1,370 3.2 %1,829 — 92 (2)1,919 4.3 %
Non-agency2,101 — 11 (16)2,096 4.9 %1,755 — 41 (1)1,795 4.0 %
Alt-A12 — — 13 — %27 — — 29 0.1 %
Sub-prime160 — — 164 0.4 %355 — — 364 0.8 %
U.S. Treasuries2,979 — 86 (14)3,051 7.1 %1,264 — 141 — 1,405 3.1 %
Total fixed maturities, AFS$40,788 $(1)$2,204 $(144)$42,847 100.0 %$41,561 $(23)$3,560 $(63)$45,035 100.0 %
Fixed maturities, FVO [2]$160 $ 
 December 31, 2017December 31, 2016
 Cost or Amortized CostGross Unrealized GainsGross Unrealized LossesFair ValuePercent of Total Fair ValueCost or Amortized CostGross Unrealized GainsGross Unrealized LossesFair ValuePercent of Total Fair Value
Asset-backed securities ("ABS")          
Consumer loans$925
$7
$(2)$930
2.5%$1,229
$6
$(4)$1,231
3.8%
Other194
2

196
0.5%156
2

158
0.5%
Collateralized debt obligations ("CDOs")          
CLOs1,257
3

1,260
3.4%855
5
(2)858
2.7%
Other



%105
13

118
0.4%
CMBS          
Agency [1]1,199
16
(14)1,201
3.2%855
16
(12)859
2.7%
Bonds1,726
32
(9)1,749
4.7%1,439
30
(14)1,455
4.5%
Interest only (“IOs”)379
10
(3)386
1.0%478
6
(8)476
1.5%
Corporate          
Basic industry523
28
(1)550
1.5%420
15
(3)432
1.3%
Capital goods1,050
44
(4)1,090
2.9%676
31
(9)698
2.2%
Consumer cyclical857
33
(2)888
2.4%766
24
(7)783
2.4%
Consumer non-cyclical1,643
46
(7)1,682
4.6%1,637
47
(27)1,657
5.1%
Energy1,056
43
(3)1,096
3.0%762
32
(8)786
2.4%
Financial services2,722
77
(10)2,789
7.5%2,032
62
(17)2,077
6.5%
Tech./comm.1,618
87
(9)1,696
4.6%1,522
80
(12)1,590
4.9%
Transportation555
18

573
1.6%372
12
(3)381
1.2%
Utilities2,097
110
(19)2,188
5.9%2,359
93
(40)2,412
7.5%
Other249
4
(1)252
0.7%157
3
(3)157
0.5%
Foreign govt./govt. agencies1,071
43
(4)1,110
3.0%827
15
(16)826
2.6%
Municipal bonds          
Taxable537
30
(5)562
1.5%399
19
(14)404
1.3%
Tax-exempt11,206
724
(7)11,923
32.3%9,328
616
(51)9,893
30.7%
RMBS          
Agency1,530
10
(4)1,536
4.2%1,565
17
(17)1,565
4.9%
Non-agency227
3

230
0.6%109
3
 -
112
0.3%
Alt-A58
4

62
0.2%69
 -
 -
69
0.2%
Sub-prime1,170
46

1,216
3.3%1,252
12
(4)1,260
3.9%
U.S. Treasuries1,763
46
(10)1,799
4.9%1,927
29
(31)1,925
6.0%
Fixed maturities, AFS35,612
1,466
(114)36,964
100%31,296
1,188
(302)32,182
100%
Equity securities          
Financial services115
19

134
13.3%134
14
 -
148
15.7%
Other792
102
(16)878
86.7%744
70
(17)797
84.3%
Equity securities, AFS907
121
(16)1,012
100%878
84
(17)945
100%
Total AFS securities$36,519
$1,587
$(130)$37,976
 $32,174
$1,272
$(319)$33,127
 
Fixed maturities, FVO   $41
    $211
 
[1]Includes securities with pools of loans issued by the Small Business Administration which are backed by the full faith and credit of the U.S. government..
[1]Includes securities with pools of loans issued by the Small Business Administration which are backed by the full faith and credit of the U.S. government.

[2]Included within other investments on the Consolidated Balance Sheets.
The fair value of fixed maturities, AFS securities increased,decreased as compared with December 31, 2016,2020, primarily due to the transfer in of fixed maturities, AFS related to the acquisition of Aetna's U.S. group life and disability business as well as an increasea decrease in valuations due to higher interest rates, partially offset by tighter
credit spreads.
European Exposure
The European economy performed better than expected in 2017, propelled by resilient private consumption, stronger growth arounddecline was also due to the worldreinvestment into other asset classes.The Company primarily decreased holdings of tax-exempt municipal bonds, agency and lower unemployment. While somesub-prime

107


Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

RMBS, consumer cyclical and non-cyclical corporate bonds, consumer loans, and agency CMBS, while primarily increasing holdings in U.S. treasuries, non-agency RMBS, CLOs, and CMBS bonds.

economic conditions have improved, sluggish wage growth points towards continued accommodative monetary policy throughout Europe in 2018. The Company manages the credit risk associated with the European securities within the investment portfolio on an on-going basis using several processes which are supported by macroeconomic analysis and issuer credit analysis. For additional details regarding the Company’s management of credit risk, see the Credit Risk section of this MD&A.
As of December 31, 2017, the Company’s European investment exposure had an amortized cost and fair value of $1.9 billion and $2 billion, respectively, or 4% of total invested assets; as of December 31, 2016, amortized cost and fair value totaled $1.6 billion and $1.7 billion, respectively. The investment exposure largely relates to corporate entities which are domiciled in or generate a significant portion of their revenue within the United Kingdom, the Netherlands, Germany and Switzerland. As of both December 31, 2017 and 2016, the weighted average credit
quality of European investments was A-. Entities domiciled in the United Kingdom comprise the Company's largest exposure; as of December 31, 2017 and 2016, the U.K. exposure totals less than 2% of total invested assets and largely relates to industrial and financial services corporate securities and has an average credit rating of BBB+. The majority of the European investments are U.S. dollar-denominated, and those securities that are British pound or euro-denominated are hedged to U.S. dollars. For a discussion of foreign currency risks, see the Foreign Currency Exchange Risk section of this MD&A.
Financial Services
The Company’s investment in the financial services sector is predominantly through investment grade banking and insurance institutions. The following table presents the Company’s fixed maturities and equity, AFS securities in the financial services sector that are included in the preceding Securities by Type table.
Financial Services by Credit Quality
 December 31, 2017December 31, 2016
 Amortized CostFair ValueNet Unrealized Gain/(Loss)Amortized CostFair ValueNet Unrealized Gain/(Loss)
AAA$25
$26
$1
$8
$10
$2
AA147
150
3
264
267
3
A1,525
1,575
50
859
892
33
BBB1,061
1,089
28
885
906
21
BB & below79
83
4
150
150

Total [1]$2,837
$2,923
$86
$2,166
$2,225
$59
[1]
Includes equity, AFS securities with an amortized cost and fair value of $115 and $134, respectively as of December 31, 2017 and an amortized cost and fair value of $134 and $148, respectively, as of December 31, 2016 included in the AFS by type table above.
The Company's investments in the financial services sector increased, as compared to December 31, 2016, due to purchases of corporate securities and the transfer in of fixed maturities, AFS related to the acquisition of Aetna's U.S. group life and disability business.
Commercial & Residential Real Estate
Through December 31, 2017, commercial real estate market conditions, including property prices, occupancies, financial conditions, transaction volume, and delinquencies, remained mostly favorable and delinquencies remained very low. In
addition, the availability of credit has has been adequate to refinance loans that have come due.
The following table presents the Company’s exposure to CMBS bondsand RMBS by current credit quality and vintage year included in the preceding SecuritiesFixed Maturities, AFS by Type table. Credit protection represents
Exposure to CMBS and RMBS as of December 31, 2021
AAAAAABBBBB and BelowTotal
Amortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair Value
CMBS
   Agency [1]$1,380 $1,450 $10 $10 $— $— $— $— $— $— $1,390 $1,460 
   Bonds950 995 571 593 439 453 182 186 185 183 2,327 2,410 
   Interest Only134 141 92 96 10 10 238 249 
Total CMBS2,464 2,586 673 699 440 454 192 196 186 184 3,955 4,119 
RMBS
   Agency1,315 1,347 22 23 — — — — — — 1,337 1,370 
   Non-Agency840 845 554 552 477 473 199 196 31 30 2,101 2,096 
   Alt-A— — — — — — — — 12 13 12 13 
   Sub-Prime34 35 47 48 24 24 49 50 160 164 
Total RMBS2,161 2,199 610 610 524 521 223 220 92 93 3,610 3,643 
Total CMBS & RMBS$4,625 $4,785 $1,283 $1,309 $964 $975 $415 $416 $278 $277 $7,565 $7,762 

Exposure to CMBS and RMBS as of December 31, 2020

AAAAAABBBBB and BelowTotal
Amortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair Value
CMBS
   Agency [1]$1,771 $1,882 $$$— $— $— $— $— $— $1,779 $1,890 
   Bonds1,009 1,101 541 582 423 430 170 179 17 14 2,160 2,306 
   Interest Only177 183 90 93 280 288 
Total CMBS2,957 3,166 639 683 431 437 174 183 18 15 4,219 4,484 
RMBS
   Agency1,807 1,894 22 25 — — — — — — 1,829 1,919 
   Non-Agency1,034 1,063 371 380 313 315 36 36 1,755 1,795 
   Alt-A— — 20 22 27 29 
   Sub-Prime25 26 114 116 102 105 113 116 355 364 
Total RMBS2,842 2,958 421 434 429 433 140 143 134 139 3,966 4,107 
Total CMBS & RMBS$5,799 $6,124 $1,060 $1,117 $860 $870 $314 $326 $152 $154 $8,185 $8,591 
[1]Includes securities with pools of loans issued by the current weighted average percentageSmall Business Administration which are backed by the full faith and credit of the outstanding capital structure subordinatedU.S. government.
The Company also has exposure to commercial mortgage loans. These loans are collateralized by real estate properties that are diversified both geographically throughout the Company’s investment holding thatUnited States and by property type. These commercial loans are originated by the Company as high quality whole loans, and the Company may sell participation interests in one or more loans to third parties. A loan participation interest represents a pro-rata share in interest and principal payments generated by the participated loan, and the relationship between the Company as loan originator, lead participant and servicer and the third party
as a participant are governed by a participation agreement.
As of December 31, 2021, mortgage loans had an amortized cost of $5.4 billion and carrying value of $5.4 billion, with an ACL of $29. As of December 31, 2020, mortgage loans had an amortized cost of $4.5 billion and carrying value of $4.5 billion, with an ACL of $38. The decrease in the allowance is availableprimarily attributable to absorb losses before the security incurs the first dollar lossimproved economic scenarios, partially offset by an increase driven by net additions of principal and excludes any equity interest or property value in excess of outstanding debt.new loans.

108


Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Exposure to CMBS Bonds as of December 31, 2017
 AAAAAABBBBB and BelowTotal
Vintage Year [1]Amortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair Value
2008 & Prior32
32
5
6




9
9
46
47
2009

2
2






2
2
201018
19








18
19
201140
42


2
2




42
44
201217
18
9
9


5
5


31
32
2013

11
11
36
38




47
49
2014284
292
36
37
43
43
4
4
5
5
372
381
2015206
207
111
112
155
159
25
25
3
3
500
506
2016201
200
107
107
78
81
9
9


395
397
2017131
131
142
141






273
272
Total$929
$941
$423
$425
$314
$323
$43
$43
$17
$17
$1,726
$1,749
Credit  protection30.8%21.4%14.1%11.3%41.0%25.1%
Exposure to CMBS Bonds as of December 31, 2016
 AAAAAABBBBB and BelowTotal
Vintage Year [1]Amortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair ValueAmortized CostFair Value
2008 & Prior122
126
42
42
49
49
9
9
20
21
242
247
20093
2








3
2
201018
19








18
19
201141
44


8
8
2
2


51
54
201218
19
6
6
12
12
6
5


42
42
2013
1
11
12
41
42




52
55
2014285
292
41
42
42
39
1
1


369
374
201596
97
111
111
157
156
57
57


421
421
201638
38
109
108
75
76
19
19


241
241
Total$621
$638
$320
$321
$384
$382
$94
$93
$20
$21
$1,439
$1,455
Credit  protection33.3%23.5%17.2%18.1%33.4%25.8%
[1]The vintage year represents the year the pool of loans was originated.
The Company also has exposure tofunded $1.3 billion of commercial mortgage loans as presented in the following table. These loans are collateralized by a variety of commercial properties and are diversified both geographically throughout the United States and by property type. These loans are primarily in the form of whole loans, where the Company is the sole lender, but may include participations.
Loan participations are loans where the Company has purchased or retained a portion of an outstanding loan or package of loans and participates on a pro-rata basis in collecting interest and principal pursuant to the terms of the participation agreement.
Commercial Mortgage Loans
 December 31, 2017December 31, 2016
 Amortized Cost [1]Valuation AllowanceCarrying ValueAmortized Cost [1]Valuation AllowanceCarrying Value
Whole loans$3,176
$(1)$3,175
$2,886
$
$2,886
Total$3,176
$(1)$3,175
$2,886
$
$2,886
[1]Amortized cost represents carrying value prior to valuation allowances, if any.



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

During 2017, the Company funded $510 of commercial whole loans with a weighted average loan-to-value (“LTV”) ratio of 63%57% and a weighted average yield of 4.0%.2.9% during the twelve months ended December 31, 2021. The Company continues to originate commercial wholemortgage loans within primaryin high growth markets such as office,across the country focusing primarily on institutional-quality industrial, multi-family, and multi-family, focusing on loansretail properties with strong LTV ratios and high quality property collateral.ratios. There were no mortgage loans held for sale as of December 31, 20172021 or December 31, 2016.2020.
Municipal Bonds
The following table presents the Company’s exposure to municipal bonds by type and weighted average credit quality included in the preceding Securities by Type table.
Available For Sale Investments in Municipal Bonds
December 31, 2021December 31, 2020
Amortized CostFair ValueWeighted Average Credit QualityAmortized CostFair ValueWeighted Average Credit Quality
General Obligation$910 $1,031 AA+$1,082 $1,232 AA+
Pre-refunded [1]487 519 AAA889 940 AAA
Revenue
Transportation1,404 1,579  A+1,441 1,636 A+
Health Care1,274 1,397  A+1,273 1,407 A+
Leasing [2]813 874  AA-905 985 AA-
Education670 748  AA732 824 AA
Water & Sewer504 538  AA644 694 AA
Sales Tax370 436  AA394 464 AA
Power317 357  A+401 450 A+
Housing98 103  AA102 109 AA+
Other626 675  AA-701 762 A+
Total Revenue6,076 6,707  AA-6,593 7,331 AA-
Total Municipal$7,473 $8,257 AA-$8,564 $9,503 AA-
 December 31, 2017 December 31, 2016
 Amortized Cost Fair Value Weighted Average Credit Quality Amortized Cost Fair Value Weighted Average Credit Quality
General Obligation$1,976
 $2,087
 AA $1,608
 $1,685
 AA
Pre-refunded [1]1,960
 2,067
 AAA 1,580
 1,683
 AA+
Revenue

 

 
 

 

 
Transportation1,638
 1,790
 A+ 1,371
 1,485
 A+
Health Care1,278
 1,359
 AA- 1,179
 1,246
 AA-
Water & Sewer1,069
 1,131
 AA 978
 1,025
 AA
Education1,079
 1,130
 AA 852
 874
 AA
Sales Tax537
 590
 AA 510
 555
 AA
Leasing [2]809
 858
 AA- 588
 628
 AA-
Power442
 478
 AA- 421
 451
 A+
Housing79
 82
 AA- 83
 84
 A+
Other876
 913
 AA- 557
 581
 AA
Total Revenue7,807
 8,331
 AA- 6,539
 6,929
 AA-
Total Municipal$11,743
 $12,485
 AA $9,727
 $10,297
 AA
[1]Pre-refunded bonds are bonds for which an irrevocable trust containing sufficient U.S. treasury, agency, or other securities has been established to fund the remaining payments of principal and interest.
[1]Pre-Refunded bonds are bonds for which an irrevocable trust containing sufficient U.S. treasury, agency, or other securities has been established to fund the remaining payments of principal and interest.
[2]Leasing revenue bonds are generally the obligations of a financing authority established by the municipality that leases facilities back to a municipality. The notes are typically secured by lease payments made by the municipality that is leasing the facilities financed by the issue. Lease payments may be subject to annual appropriation by the municipality or the municipality may be obligated to appropriate general tax revenues to make lease payments.
[2]Leasing revenue bonds are generally the obligations of a financing authority established by the municipality that leases facilities back to a municipality. The notes are typically secured by lease payments made by the municipality that is leasing the facilities financed by the issue. Lease payments may be subject to annual appropriation by the municipality or the municipality may be obligated to appropriate general tax revenues to make lease payments.
As of December 31, 2017,2021, the largest issuer concentrations were the New York State Dormitory Authority, the New York City Transitional Finance Authority,State of California, and the Commonwealth of Massachusetts,Pennsylvania State Turnpike Commission, which each comprised less than 3% of the municipal bond portfolio and were primarily comprised of general obligation and revenue bonds. As of December 31, 2016,2020, the largest issuer concentrations were the New York State Dormitory Authority, the Commonwealth of Massachusetts, and the New York DormitoryCity Municipal Water Finance Authority, the State of California, which each comprised less than 3% of the municipal bond portfolio and were primarily comprised of general obligation and revenue bonds. In total, municipal bonds make up 28%14% of the fair value of the Company's investment portfolio . The Companyportfolio. While COVID-19 has evaluated its portfolio allocationhad an impact on many municipal issuers, credit fundamentals in this sector have broadly stabilized due to municipal bonds with respect to the changes in corporate income tax rates beginning in 2018,an unprecedented influx of federal relief funds and does not expect to make significant allocation changes at this time. Tax-exempt municipal debt remains a high quality asset class with very low expected defaults and is a source of portfolio diversification. The Company will continue to actively assess the impacts of the income tax ratestrong economic recovery.
changes on the municipal market and may make portfolio changes over time based upon our view of the value of the sector. If we feel that value deteriorates relative to other high quality sectors, we may allow the portfolio to reduce over time as principal is repaid.
Limited Partnerships and Other Alternative Investments
The following table presents the Company’s investments in limited partnerships and other alternative investments which include hedge funds, real estate funds, and private equity funds. Real estate funds consist of investments primarily in real estate joint ventures and, to a lesser extent, equity funds, including some funds with public market exposure.funds. Private equity funds primarily consist of investments in funds whose assets typically consist of a diversified pool of investments in small to mid-sized non-public businesses with high growth potential and strong owner sponsorship, as well as limited exposure to public markets.
Income or losses on investments in limited partnerships and other alternative investments are recognized on a lag as results from private equity investments and other funds are generally reported on a three-month delay.

109


Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations


Limited Partnerships and Other Alternative Investments - Net Investment Income
Year Ended December 31,Year Ended December 31,
2017 2016 2015 202120202019
AmountYield AmountYield AmountYield AmountYield [1]AmountYield [1]AmountYield [1]
Hedge funds$3
23.6% $(4)(5.5)% $(10)(2.6)%Hedge funds$33 17.7 %$7.1 %$7.2 %
Real estate funds43
9.1% 32
7.2 % 40
11.4 %Real estate funds149 18.4 %85 20.3 %70 17.0 %
Private equity funds122
20.7% 105
17.6 % 99
17.7 %Private equity funds456 51.3 %106 12.4 %126 16.6 %
Other alternative investments6
1.6% (5)(1.3)% 1
0.3 %
Other alternative investments [2]Other alternative investments [2]94 22.6 %22 5.4 %31 8.2 %
Total$174
12.0% $128
8.6 % $130
8.0 %Total$732 31.8 %$222 12.3 %$232 14.4 %
[1]Yields calculated using annualized net investment income divided by the monthly average invested assets.
[2]Consists of an insurer-owned life insurance policy which is primarily invested in fixed income, private equity, and hedge funds.
Investments in Limited Partnerships and Other Alternative Investments
December 31, 2021December 31, 2020
AmountPercentAmountPercent
Hedge funds$274 8.2 %$158 7.6 %
Real estate funds1,315 39.2 %563 27.0 %
Private equity and other funds1,256 37.5 %944 45.4 %
Other alternative investments [1]508 15.1 %417 20.0 %
Total$3,353 100.0 %$2,082 100.0 %
 December 31, 2017December 31, 2016
 AmountPercentAmountPercent
Hedge funds$22
1.4%$14
0.9%
Real estate funds486
30.6%488
32.0%
Private equity and other funds693
43.6%644
42.1%
Other alternative investments [1]387
24.4%381
25.0%
Total$1,588
100%$1,527
100%
[1]Consists of an insurer-owned life insurance policy which is primarily invested in fixed income, private equity, and hedge funds.
[1]Consists of an insurer-owned life insurance policy which is invested in hedge funds and other investments. This amount was previously included in hedge funds.
Available-for-sale SecuritiesFixed Maturities, AFS — Unrealized Loss Aging
The total gross unrealized losses were $130$144 as of December 31, 2017,2021, and have improved $189, or 59%,increased $81 from December 31, 2016,2020, primarily due to higher interest rates, partially offset by tighter credit spreads. As of December 31, 2017, (117)2021, $141 of the gross unrealized losses were associated with securitiesfixed maturities, AFS depressed less than 20% of cost or amortized cost. The remaining (13)$3 of gross unrealized losses were associated with securitiesfixed maturities, AFS depressed greater than 20%. The securitiesfixed maturities, AFS depressed more than 20% are, primarily equity securities depressed due to issuer specific deterioration, as well as securities with exposurerelated to commercial real estate which are depressed primarily due to higher rates since the securities that were purchased.purchased at tighter credit spreads.
As part of the Company’s ongoing securityinvestment monitoring process, the Company has reviewed its fixed maturities, AFS securities in an unrealized loss position and concluded that these securitiesfixed maturities are temporarily depressed and are expected to recover in value as the securitiesinvestments approach maturity or as market spreads tighten. For these securitiesfixed maturities in an unrealized loss position where a credit impairmentan ACL has not been recorded, the Company’s best estimate of expected future cash flows are sufficient to recover the amortized cost basis of the security.investment. Furthermore, the Company neither has an intention to sell nor does it expect to be required to sell these securities.investments. For further information regarding the Company’s impairmentACL analysis, see Other-Than-Temporarythe Credit Losses on Fixed Maturities, AFS and Intent-to-Sell Impairments in the Investment Portfolio Risks and Risk Management section of this MD&A.below.
Unrealized Loss Aging for Fixed Maturities, AFS Securities
 December 31, 2021December 31, 2020
Consecutive MonthsItemsAmortized CostACLUnrealized LossFair ValueItemsAmortized CostACLUnrealized LossFair Value
Three months or less640 $6,193 $— $(32)$6,161 102 $625 $— $(3)$622 
Greater than three to six months404 3,249 — (55)3,194 46 367 — (5)362 
Greater than six to nine months101 571 — (5)566 — (1)
Greater than nine to eleven months171 1,041 — (29)1,012 186 1,275 (1)(27)1,247 
Twelve months or more184 631 — (23)608 205 994 — (27)967 
Total1,500 $11,685 $ $(144)$11,541 547 $3,267 $(1)$(63)$3,203 

110
 December 31, 2017December 31, 2016
Consecutive MonthsItemsCost or Amortized CostFair ValueUnrealized LossItemsCost or Amortized CostFair ValueUnrealized Loss
Three months or less1,286
$4,315
$4,289
$(26)977
$6,940
$6,773
$(167)
Greater than three to six months342
1,694
1,673
(21)819
1,269
1,196
(73)
Greater than six to nine months157
601
594
(7)89
294
278
(16)
Greater than nine to eleven months89
188
183
(5)106
282
276
(6)
Twelve months or more652
2,040
1,969
(71)299
1,340
1,283
(57)
Total2,526
$8,838
$8,708
$(130)2,290
$10,125
$9,806
$(319)



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations


Unrealized Loss Aging for Fixed Maturities, AFS Securities Continuously Depressed Over 20%
 December 31, 2017December 31, 2016
Consecutive MonthsItemsCost or Amortized CostFair ValueUnrealized LossItemsCost or Amortized CostFair ValueUnrealized Loss
Three months or less30
$14
$10
$(4)44
$22
$16
$(6)
Greater than three to six months12
10
7
(3)25
12
8
(4)
Greater than six to nine months



11
10
7
(3)
Greater than nine to eleven months



6
1

(1)
Twelve months or more47
13
7
(6)30
12
7
(5)
Total89
$37
$24
$(13)116
$57
$38
$(19)


December 31, 2021December 31, 2020
Consecutive MonthsItemsAmortized CostUnrealized LossFair ValueItemsAmortized CostUnrealized LossFair Value
Three months or less— $— $— $— $$(1)$
Greater than six to nine months— — — — 46 (10)36 
Greater than nine to eleven months— — — — (1)
Twelve months or more20 (3)24 (2)
Total20 $5 $(3)$2 29 $58 $(14)$44 
Other-than-temporaryCredit Losses on Fixed Maturities, AFS and Intent-to-Sell Impairments Recognized in Earnings by Security Type
 For the years ended December 31,
 201720162015
Credit Impairments   
CMBS2
1
2
Corporate
20
4
Equity Impairments6
4
2
Intent-to-Sell Impairments   
Corporate
1
25
Foreign Government

5
US Treasuries
1

Other Impairments

3
Total$8
$27
$41
Year ended December 31, 2017
For the year ended December 31, 2017, impairments2021
The Company recorded a net decrease in the ACL of $4, driven by increases in the fair value of corporate issuers that had an ACL in prior periods, partially offset by credit losses on a media/entertainment company. Unrealized losses on securities with an ACL recognized in earningsother comprehensive income were comprisedless than $1. For further information, refer to Note 6 - Investments of credit impairments of $2 and impairments on equity securities of $6. Notes to Consolidated Financial Statements.
There were no securities that the Company intends to sell ("intent-to-sell impairments").impairments.
For the year ended December 31, 2017, credit impairments were primarily related to CMBS interest-only securities that are not expected to generate enough cash flow for the Company to recover the investment. The Company incorporates its best estimate of future performance using internal assumptions and judgments that are informed by economic and industry specific trends, as well as our expectations with respect to security specific developments. Impairments on equity securities were comprised of securities in an unrealized loss position that the Company does not expect to recover.
Non-credit impairments recognized in other comprehensive income were $7 for the year ended December 31, 2017.
Future intent-to-sell impairments or credit losses may develop as the result of changes in intent-to-sellour intent to sell specific securities that are in an unrealized loss position or if actual results underperformmodeling assumptions, such as macroeconomic factors or security specific developments, change unfavorably from our current modeling assumptions, which may be the result of, but are not limited to, macroeconomic factors and security-specific performance below currentresulting in lower cash flow expectations.
Year ended December 31, 2016
For the year ended December 31, 2016, impairments2020
The Company recorded net credit losses on fixed maturities, AFS of $28. The losses were primarily attributable to corporate fixed maturities, mainly one private regional and commercial aircraft lessor and to a lesser extent, one tax-exempt municipal bond impacted by COVID-19. Unrealized losses on securities with ACL recognized in earningsother comprehensive income were comprised of credit$1.
Intent-to-sell impairments of $21$5 were primarily related to one corporate securities due to changesissuer in the financial condition of theenergy sector and one issuer impairmentswith exposure to India.
ACL on equity securities of $4, and intent-to-sell impairments of $2.
Year endedDecember 31, 2015Mortgage Loans
For the year ended December 31, 2015, impairments recognized2021
The Company reviews mortgage loans on a quarterly basis to estimate the ACL with changes in earnings were comprised of intent-to-sell impairments of $30the ACL recorded in net realized gains and credit impairments of $6, both of which were primarily concentrated in corporate securities. Also, impairments recognized in earnings included impairmentslosses. Apart from an ACL recorded on equity securities of $2 that were in an unrealized loss position andindividual mortgage loans where the borrower is experiencing financial difficulties, the Company no longer believedrecords an ACL on the securities would recoverpool of mortgage loans based on lifetime expected credit losses. For
further information, refer to Note 6 - Investments of Notes to Consolidated Financial Statements.
The Company recorded a decrease in the foreseeable future,ACL on mortgage loans of $9. The decrease was primarily the result of improved economic scenarios, partially offset by an increase driven by net additions of new loans. The Company did not record an ACL on any individual mortgage loans.
For the year ended December 31, 2020
The Company recorded an increase in the ACL on mortgage loans of $19. The increase in the allowance was due to the effects of the COVID-19 pandemic and its impacts on the economic forecasts, as well as $3 of other impairments.lower estimated property values and operating income. The Company did not record an ACL on any individual mortgage loans.
CAPITAL RESOURCES AND LIQUIDITY
The following section discusses the overall financial strength of The Hartford and its insurance operations including their ability to generate cash flows from each of their business segments, borrow funds at competitive rates and raise new capital to meet operating and growth needs over the next twelve months.
needs.
|SUMMARY OF CAPITAL RESOURCES AND LIQUIDITY
Capital available atto the holding company as of December 31, 2017:2021:
$1.11.9 billion in fixed maturities, short-term investments, investment sales receivable and cash at the HFSG Holding Company
Company.
Borrowings available under a commercial paper program to a maximum of $1 billion. As of December 31, 2017, there was no commercial paper outstanding



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

A senior unsecured five-year revolving credit facility that provides for borrowing capacity up to $1 billion$750 of unsecured credit through October 31, 2019. No borrowings were outstanding as of December 31, 2017
Expected liquidity requirements for the next twelve months as of December 31, 2017:
$320 maturing debt payment due in March of 2018
$500 junior subordinated debt expected to be called in June of 2018
$295 interest on debt, of which $7 is related to debt included in liabilities held for sale
$362 common stockholders dividends, subject to the discretion of the Board of Directors
Equity repurchase program:
Authorization for equity repurchases of up to $1.3 billion for the period October 31, 2016 through December 31, 2017. Under the program, the Company repurchased 20.2 million shares in 2017 for $1,028.
Effective October 13, 2017, the Company suspended 2017 equity repurchases. The Company does not currently expect to authorize an equity repurchase plan in 2018.
2018 subsidiary dividend capacity:
The Company has dividend capacity of $1.4 billion from its property and casualty subsidiaries with $350 net dividends expected in 2018.
Hartford Life and Accident Insurance Company ("HLA") has no dividend capacity for 2018 and does not anticipate paying dividends to the HFSG Holding Company.
In connection with the announced sale of Hartford Life, Inc. (“HLI”), a holding Company, and its life and annuity operating subsidiaries, Hartford Life Insurance Company ("HLIC") expects to pay a pre-closing dividend to the Company of up to $300, subject to approval by the Connecticut Insurance Commissioner. Other intercompany transactions with HLI will be net settled prior to closing.
Liquidity Requirements and Sources of Capital
The Hartford Financial Services Group, Inc. (Holding Company)
The liquidity requirements of the holding company of The Hartford Financial Services Group, Inc. (“HFSG Holding Company”) have been and will continue to be met by HFSG Holding Company’s fixed maturities, short-term investments and cash, and dividends from its subsidiaries, principally its insurance
operations, as well as the issuance of common stock, debt or other capital securities and borrowings from its credit facilities, as needed.
27, 2026. As of December 31, 2017, HFSG Holding Company held fixed maturities, short-term investments and cash of $1.1 billion. Expected liquidity requirements of the HFSG Holding Company for the next twelve months include payments of 6.3% Notes, due 2018 of $320 at maturity, $500 junior subordinated notes expected to be called in June 2018, interest payments on debt of approximately $295 and common stockholder dividends, subject to discretion of the Board of Directors, of approximately $362.2021, there were no borrowings outstanding.
The Hartford has anAn intercompany liquidity agreement that allows for short-term advances of funds among the HFSG Holding Company and certain affiliates of up to $2.0 billion for liquidity and other general corporate purposes. The Connecticut Insurance Department ("CTDOI") granted approval for certain affiliated insurance companies that are parties to the agreement to treat receivables from a parent, including the HFSG Holding Company, as admitted assets for statutory accounting purposes. As of December 31, 2017,2021, there were no amounts outstanding from the HFSG Holding Company.
Debt
On March 15, 2017, the Company repaid its $416, 5.375% senior notes at maturity.
On February 15, 2017, pursuant to the put option agreement with the Glen Meadow ABC Trust, the Company issued $500 junior subordinated notes with a scheduled maturity of February 12, 2047, and a final maturity of February 12, 2067. The junior subordinated notes bear interest at an annual rate of three-month LIBOR plus 2.125%, payable quarterly. The Hartford will have the right, on one or more occasions, to defer interest payments due on the junior subordinated notes under specified circumstances. The Company expects to use the proceeds to fund the call of $500 in 8.125% junior subordinated debentures that are due 2068 and that are first callable in June 2018. As such, the proceeds of the $500 of junior subordinated notes issued under the contingent capital facility will be held at the holding company until June of 2018, resulting in an increase in debt to capital ratios during that time.
For further information regarding debt, see Note 13 - Debt of Notes to Consolidated Financial Statements.
Intercompany Liquidity Agreements
On January 5, 2017, Hartford Fire Insurance Company, a subsidiary of the Company, issued a Revolving Note (the "Note") in the principal amount of $230 to Hartford Accident and Indemnity Company, an indirectly wholly-owned subsidiary of the Company, under the intercompany liquidity agreement. The note was issued to fund the liquidity needs associated with the $650 ceded premium paid in January 2017 for the adverse development cover with NICO. The Note was repaid on March 29, 2017. The Company has $2.0 billion available under the intercompany liquidity agreement as of December 31, 2017.
Equity
During the year ended December 31, 2017, the Company repurchased 20.2 million common shares for $1,028. Effective October 13, 2017, the Company suspended 2017 equity repurchases. The Company does not currently expect to authorize an equity repurchase plan in 2018.borrowings outstanding.

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2022 expected dividends and other sources of capital:
The future payment of dividends from our subsidiaries is dependent on several factors including the extent to which COVID-19 impacts our business, results of operations, financial condition and liquidity
P&C - The Company's U.S. property and casualty insurance subsidiaries have dividend capacity of $2.0 billion for 2022, with $1.3 to $1.4 billion of net dividends expected in 2022.
Group Benefits - HLA has dividend capacity of $241 in 2022 with $175 to $200 of dividends expected in 2022.
Hartford Funds - HFSG Holding Company expects to receive $175 to $200 in dividends from Hartford Funds in 2022.
Expected liquidity requirements for the next twelve months as of December 31, 2021:
$210 of interest on debt;
$21 dividends on preferred stock, subject to the discretion of the Board of Directors;
$525 of common stockholders' dividends, subject to the discretion of the Board of Directors and before share repurchases; and
$600 of 7.875% junior subordinated debentures expected to be called at par in April of 2022.
Expected liquidity requirements for beyond the next twelve months as of December 31, 2021:
Interest on debt and debt repayments, see Note 14 - Debt of Notes to Consolidated Financial Statements.
Preferred stock and common stock dividends, subject to the discretion of the Board of Directors.
Equity repurchase program:
Authorization for equity repurchases of up to $3.0 billion effective through December 31, 2022. Under the program, the Company repurchased 25.9 million shares during the period from January 1, 2021 to December 31, 2021 for $1.7 billion with $1.3 billion of authorization remaining as of December 31, 2021.
|LIQUIDITY REQUIREMENTS AND SOURCES OF CAPITAL
The Hartford Financial Services Group, Inc. ("HFSG Holding Company")
The liquidity requirements of the holding company of The Hartford Financial Services Group, Inc. will primarily be met by HFSG Holding Company’s fixed maturities; short-term investments and cash; and dividends from its subsidiaries, principally its insurance operations.
The Company maintains sufficient liquidity and has a variety of contingent liquidity resources to manage liquidity across a range of economic scenarios. We continue to expect to successfully manage our liquidity throughout the pandemic.
The HFSG Holding Company expects to continue to receive dividends from its operating subsidiaries in the future and manages capital in its operating subsidiaries to be sufficient under significant economic stress scenarios. Dividends from subsidiaries and other sources of funds at the holding company may be used to repurchase shares under the authorized share repurchase program at the discretion of management.
Under significant economic stress scenarios, the Company has the ability to meet short-term cash requirements, if needed, by borrowing under its revolving credit facility or by having its insurance subsidiaries take collateralized advances under a facility with the FHLBB. The Company could also choose to have its insurance subsidiaries sell certain highly liquid, high quality fixed maturities or the Company could issue debt in the public markets under its shelf registration.
Debt
On September 21, 2021, The Hartford issued $600 of 2.9% senior notes (“2.9% Notes”) due September 15, 2051 for net proceeds of approximately $588, after deducting underwriting discounts and expenses from the offering. Interest is payable semi-annually in arrears on March 15 and September 15, commencing March 15, 2022. The Hartford, at its option, can redeem the 2.9% Notes at any time, in whole or part, at a redemption price equal to the greater of 100% of the principal amount being redeemed or a make-whole amount based on a comparable maturity US Treasury plus 20 basis points, plus any accrued and unpaid interest, except the 2.9% Notes may be redeemed at par within six months of maturity. The Hartford intends to use the net proceeds along with other available resources to repay The Hartford's $600 7.875% junior subordinated debentures (“7.875% Notes”), which are redeemable at par on or after April 15, 2022. The Hartford expects to recognize a loss on extinguishment of debt of $9, before tax, on redemption.
On March 30, 2020, The Hartford repaid at maturity the $500 principal amount of its 5.5% senior notes.
For additional information on Debt, see Note 14 - Debt of Notes to Consolidated Financial Statements.
For further information about equity repurchases, see 112

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Part II - Item 5. Market7. Management's Discussion and Analysis of Financial Condition and Results of Operations
|Equity
In December 2020, the Company announced a $1.5 billion share repurchase authorization by the Board of Directors which is effective from January 1, 2021 through December 31, 2022. The authorization was increased by the Board of Directors to $2.5 billion in April 2021 and then further increased to $3.0 billion in October 2021. During the period from January 1, 2022 through February 17, 2022, the Company repurchased 3.8 million shares for $274 and has $1.0 billion of authorization remaining as of February 17, 2022. The timing of any future repurchases will be dependent upon several factors, including the market price of the Company's securities, the Company's capital position, consideration of the effect of any repurchases on the Company's financial strength or credit ratings, the Company's blackout periods, and other considerations.
Under The Hartford's Commonprevious $1.0 billion share repurchase program authorized by its Board of Directors in February 2019 and which expired on December 31, 2020, the Company repurchased 2.7 million and 3.4 million shares for $150 and $200 during the years ended 2020 and 2019, respectively.
For further information, see Note 16 - Equity Related Stockholder Matters and Issuer Purchases of Equity Securities.Notes to Consolidated Financial Statements.
Dividends|DIVIDENDS
On February 22, 2018, The Hartford’sHartford's Board of Directors declared athe following quarterly dividend of $0.25 per common share payable on April 2, 2018 to common shareholders of record as of March 5, 2018. dividends since October 1, 2021:
Common Stock Dividends
DeclaredRecordPayableAmount per share
October 28, 2021December 1, 2021January 4, 2022$0.385 
February 16, 2022March 1, 2022April 4, 2022$0.385 
Preferred Stock Dividends
DeclaredRecordPayableAmount per share
December 15, 2021February 1, 2022February 15, 2022$375.00 
February 16, 2022May 2, 2022May 16, 2022$375.00 
There are no current restrictions on the HFSG Holding Company's ability to pay dividends to its shareholders. stockholders.
For a discussion of restrictions on dividends to the HFSG Holding Company from its insurance subsidiaries, see the following "Dividends from Insurance Subsidiaries" below.discussion. For a discussion of potential limitationsrestrictions on the HFSG Holding Company's ability to pay dividends, see Part I, Item 1A, — Risk Factors for the risk factor "Our ability to declare and pay dividends is subject to limitations" .
Pension Plans and Other Postretirement Benefits
While the Company has significant discretion in making voluntary contributions to the U. S. qualified defined benefit pension plan, minimum contributions are mandated in certain circumstances pursuant to the Employee Retirement Income Security Act of 1974, as amended by the Pension Protection Act of 2006, the Worker, Retiree, and Employer Recovery Act of 2008, the Preservation of Access to Care for Medicare Beneficiaries and Pension Relief Act of 2010, the Moving Ahead for Progress in the 21st Century Act of 2012 (MAP-21) and Internal Revenue Code regulations. The Company made contributions to the U. S. qualified defined benefit pension plan of approximately $280, $300 and $100 in 2017, 2016 and 2015, respectively. No contributions were made to the other postretirement plans in 2017, 2016 and 2015. The Company’s 2017, 2016 and 2015 required minimum funding contributions were immaterial. The Company does not have a 2018 required minimum funding contribution for the U.S. qualified defined benefit pension plan and the funding requirements for all pension plans are expected to be immaterial. The Company has not determined whether, and to what extent, contributions may be made to the U. S. qualified defined benefit pension plan in 2018. The Company will monitor the funded status of the U.S. qualified defined benefit pension plan during 2018 to make this determination.
Beginning in 2017, the Company began to use a full yield-curve approach in the estimation of the interest cost component of net periodic benefit costs for its qualified and non-qualified pension plans and the postretirement benefit plan. The full yield curve approach applies the specific spot rates along the yield curve that are used in its determination of the projected benefit obligation at the beginning of the year. The change was made to provide a better estimate of the interest cost component of net periodic benefit cost by better aligning projected benefit cash flows with corresponding spot rates on the yield curve rather than using a single weighted average discount rate derived from the yield curve as had been done historically.
This change did not affect the measurement of the Company's total benefit obligations as the change in the interest cost in net income is completely offset in the actuarial (gain) loss reported for the period in other comprehensive income. The change resulted in a reduction of the interest cost component of net periodic benefit cost for 2017 of $32 before tax. The discountlimitations."
rate used to measure interest cost during 2017 was 3.58% for the period from January 1, 2017 to June 30, 2017 and 3.37% for the period from July 1, 2017 to December 31, 2017 for the qualified pension plan, 3.55% for the non-qualified pension plan, and 3.13% for the postretirement benefit plan. Under the Company's historical estimation approach, the weighted average discount rate for the interest cost component would have been 4.22% for the period from January 1, 2017 to June 30, 2017 and 3.92% for the period from July 1, 2017 to December 31, 2017 for the qualified pension plan, 4.19% for the non-qualified pension plan and 3.97% for the postretirement benefit plan. The Company accounted for this change as a change in estimate, and accordingly, recognized the effect prospectively beginning in 2017.
On June 30, 2017, the Company purchased a group annuity contract to transfer approximately $1.6 billion of the Company’s outstanding pension benefit obligations related to certain U.S. retirees, terminated vested participants, and beneficiaries. As a result of this transaction, in the second quarter of 2017, the Company recognized a pre-tax settlement charge of $750 ($488 after-tax) and a reduction to shareholders' equity of $144.
In connection with this transaction, the Company made a contribution of $280 in September 2017 to the U.S. qualified pension plan in order to maintain the plan’s pre-transaction funded status.
Dividends from Insurance Subsidiaries|DIVIDENDS FROM SUBSIDIARIES
Dividends to the HFSG Holding Company from its insurance subsidiaries are restricted by insurance regulation. The Company’s principal insurance subsidiaries are domiciled in the United States and the United Kingdom.
The payment of dividends by Connecticut-domiciled insurers is limited under the insurance holding company laws of Connecticut. These laws require notice to and approval by the state insurance commissioner for the declaration or payment of any dividend, which, together with other dividends or distributions made within the preceding twelve months, exceeds the greater of (i) 10% of the insurer’s statutory policyholder surplus as of December 31 of the preceding year or (ii) net income (or net gain from operations, if such company is a life insurance company) for the twelve-month period ending on the thirty-first day of December last preceding year, in each case determined under statutory insurance accounting principles. In addition, if any dividend of a Connecticut-domiciled insurer exceeds the insurer’s earned surplus, it requires the prior approval of the Connecticut Insurance Commissioner.
Property casualty insurers domiciled in New York, including Navigators Insurance Company ("NIC") and Navigators Specialty Insurance Company ("NSIC"), generally may not, without notice to and approval by the state insurance commissioner, pay dividends out of earned surplus in any twelve‑month period that exceeds the lesser of (i) 10% of the insurer’s statutory policyholders’ surplus as of the most recent financial statement on file, or (ii) 100% of its adjusted net investment income, as defined, for the same twelve month period.
The insurance holding company laws of the other jurisdictions in which The Hartford’s insurance subsidiaries are domiciled orincorporated (or deemed commercially domiciled under applicable state insurance lawsdomiciled) generally contain similar or(although in certain state(s)instances more restrictiverestrictive) limitations on the payment of dividends. In addition, if any dividend of a domiciled insurer exceeds the insurer's earned surplus or certain other thresholds as calculated under applicable state insurance law, the dividend requires the prior approval of the domestic regulator. Dividends paid to HFSG Holding Company by its life insurance subsidiaries are further dependent on cash requirements of Hartford Life, Inc. ("HLI"), the holding company of its life and annuity run-off business held for sale, and Hartford Life and Accident Insurance Company ("HLA") and other factors. Dividends paid to HFSG from HLI are subject to provisions of the Stock and Asset Purchase agreement related to the sale of HLI and its run-off life and annuity insurance business and provides for expected dividends from HLI of $300 prior to closing of the sale, subject to regulatory approval. In addition to statutory limitations on paying dividends, the Company also takes other items into consideration when determining dividends from subsidiaries. These considerations include, but are not limited to, expected earnings and capitalization of the subsidiary,subsidiaries, regulatory capital requirements and liquidity requirements of the individual operating company.
Corporate members of Lloyd's syndicates may pay dividends to its parent to the extent of available profits that have been distributed from the syndicate in excess of the FAL capital requirement and subject to restrictions imposed under UK Company Law. The FAL is determined based on the SCR under the Solvency II capital adequacy model, the current regulatory framework governing UK domiciled insurers, plus a Lloyd’s specific economic capital assessment.
Insurers domiciled in the United Kingdom may pay dividends to their parent out of their statutory profits subject to restrictions imposed under U.K. Company law and Solvency II.
In 2021, HFSG Holding Company received $295 of dividends from HLA and $165 from Hartford Funds. In addition, HFSG Holding Company received $1.1 billion of net dividends from P&C subsidiaries in 2021 which excludes $150 of P&C dividends that were subsequently contributed to P&C subsidiaries and $50 of P&C dividends related to interest

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capital requirements and liquidity requirements of the individual operating company.
Total dividends received by HFSG in 2017 from its P&C insurance subsidiaries were $2.4 billion. In connection with the purchase of Aetna's U.S. group life and disability business in the fourth quarter of 2017, the P&C insurance subsidiaries received approval and paidpayments on an extraordinary dividend to the HFSG Holding Company of $1.4 billion, of which $800 was funded by approved extraordinary dividends from HLIC. The $800 of extraordinary dividends from HLIC was used to pay down principal on the intercompany note owed by Hartford Holdings, Inc. (HHI)("HHI") to Hartford Fire Insurance Company. In addition, $100 of Hartford Fire Insurance Company dividends were subsequently contributed to a run-off P&C subsidiary and $63 of P&C insurance subsidiary dividends relate to principal and interest payments on an intercompany note owed by HHI to Hartford Fire Insurance Company. Accordingly, the net dividend to
|OTHER SOURCES OF CAPITAL FOR THE HFSG Holding Company for the 2017 full year from P&C insurance subsidiaries was approximately $1.5 billion.
The $800 of extraordinary dividends from HLIC were funded in part by $550 of extraordinary dividends from HLIC's indirect wholly-owned subsidiary, Hartford Life and Annuity Insurance Company ("HLAI").
Total net dividends received by HFSG from subsidiaries in 2017 were $3.1 billion, including the $1.5 billion of net dividends from P&C subsidiaries, $1.4 billion from HLIC, $188 from HLA and $75 from Mutual Funds.
2018 Dividend Capacity
P&C - The Company’s property and casualty insurance subsidiaries are permitted to pay up to a maximum of approximately $1.4 billion in dividends to HFSG Holding Company without prior approval from the applicable insurance commissioner. In 2018, HFSG Holding Company anticipates receiving net dividends of approximately $350 from its property and casualty insurance subsidiaries.
Group Benefits - Hartford Life and Accident Insurance Company ("HLA") has no dividend capacity for 2018 and does not anticipate paying dividends to the HSFG Holding Company.
Life and annuity run-off business - On December 4, 2017, The Hartford announced it had entered into a definitive agreement to sell its life and annuity run-off businesses to a group of investors led by Cornell Capital LLC, Atlas Merchant Capital LLC, TRB Advisors LP, Global Atlantic Financial Group, Pine Brook and J. Safra Group. Up until the anticipated close of the sale, HLIC does not have any additional dividend capacity. Prior to the expected close in 2018, HSFG Holding company anticipates receiving $300 of dividends from HLIC through HLI, subject to approval by the Connecticut Insurance Commissioner. Other intercompany transactions with HLI will be net settled prior to closing.
Other Sources of Capital for the HFSG Holding CompanyHOLDING COMPANY
The Hartford endeavors to maintain a capital structure that provides financial and operational flexibility to its insurance subsidiaries, ratings that support its competitive position in the financial services marketplace (see the “Ratings”"Ratings" section below
for further discussion), and shareholderstockholder returns. As a result, the Company may from time to time raise capital from the issuance of debt, common equity, preferred stock, equity-related debt or other capital securities and is continuously evaluating strategic opportunities. The issuance of debt, common equity, equity-related debt or other capital securities could result in the dilution of shareholderstockholder interests or reduced net income to common stockholders due to additional interest expense.expense or preferred stock dividends.
Shelf Registrations
The Hartford filed an automatic shelf registration statement with the Securities and Exchange Commission (the “SEC”("the SEC") on July 29, 2016May 17, 2019 that permits it to offer and sell debt and equity securities during the three-year life of the registration statement.
Contingent CapitalFor further information regarding Shelf Registrations, see Note 14 - Debt of Notes to Consolidated Financial Statements.
Revolving Credit Facility
In 2018, The Hartford was party to a put option agreement that provided The Hartford with the right to require the Glen Meadow ABC Trust, a Delaware statutory trust, at any time and from time to time, to purchase The Hartford’s junior subordinated notes in a maximum aggregate principal amount not to exceed $500. On February 8, 2017, The Hartford exercised the put option resulting in the issuance of $500 in junior subordinated notes with proceeds received on February 15, 2017. Under the Put Option Agreement, The Hartford had been paying the Glen Meadow ABC Trust premiums on a periodic basis, calculated with respect to the aggregate principal amount of notes that The Hartford had the right to put to the Glen Meadow ABC Trust for such period. The Hartford agreed to reimburse the Glen Meadow ABC Trust for certain fees and ordinary expenses. Up until the Company exercised the put option, the Company held a variable interest in the Glen Meadow ABC Trust where the Company was not the primary beneficiary. As a result, the Company did not consolidate the Glen Meadow ABC Trust.
The junior subordinated notes have a scheduled maturity of February 12, 2047, and a final maturity of February 12, 2067. The Company is required to use reasonable efforts to sell certain qualifying replacement securities in order to repay the debentures at the scheduled maturity date. The junior subordinated notes bear interest at an annual rate of three-month LIBOR plus 2.125%, payable quarterly, and are unsecured, subordinated indebtedness of The Hartford. The Hartford will have the right, on one or more occasions, to defer interest payments due on the junior subordinated notes under specified circumstances.
Upon receipt of the proceeds, the Company entered into a replacement capital covenantsenior unsecured revolving credit facility (the "RCC""Credit Facility"). Under that provides up to $750 of unsecured credit with an expiration date of March 29, 2023. On October 27, 2021, The Hartford amended and restated the terms of the RCC, if the Company redeems the debentures at any time prior to February 12, 2047 (or such earlier date on which the RCC terminates by its terms)Credit Facility and extended it can only do so with the proceeds from the sale of certain qualifying replacement securities. The RCC also prohibits the Company from redeeming all or any portion of the notes on or prior to February 15, 2022.
Commercial Paper and Revolving Credit Facility
Commercial Paper
The Hartford’s maximum borrowings available under its commercial paper program are $1 billion. The Company is dependent upon market conditions to access short-term financing through the issuance of commercial paper to investors.October 27, 2026. As of December 31, 20172021, no borrowings were outstanding and no letters of credit were issued under the Credit Facility and The Hartford was in compliance with all financial covenants. For further information regarding the Credit Facility, see Note 14– Debt of Notes to Consolidated Financial Statements.
Intercompany Liquidity Agreements
The Company has $2.0 billion available under an intercompany liquidity agreement that allows for short-term advances of funds among the HFSG Holding Company and certain affiliates of up to $2.0 billion for liquidity and other general corporate purposes. The Connecticut Department of Insurance ("CTDOI") granted approval for certain affiliated insurance companies that are parties to the agreement to treat receivables from a parent, including the HFSG Holding Company, as admitted assets for statutory accounting purposes.
As of December 31, 2021, there were no amounts outstanding at the HFSG Holding Company.
Collateralized Advances with Federal Home Loan Bank of Boston
The Company’s subsidiaries, Hartford Fire Insurance Company (“Hartford Fire”) and Hartford Life and Accident Insurance Company ("HLA"), are members of the FHLBB. Membership allows these subsidiaries access to collateralized advances, which may be short- or long-term with fixed or variable rates. Advances may be used to support general corporate purposes,
which would be presented as short- or long-term debt, or to earn incremental investment income, which would be presented in other liabilities consistent with other collateralized financing transactions. As of December 31, 2021, there were no advances outstanding. The CTDOI permits Hartford Fire and HLA to pledge up to $1.3 billion and $0.6 billion in qualifying assets, respectively, without prior approval, to secure FHLBB advances in 2022. For further information regarding the Company's collateralized advances with Federal Home Loan Bank of Boston, see Note 14 - Debt of Notes to Consolidated Financial Statements.
Lloyd's Letter of Credit Facilities
The Hartford has entered into a committed credit facility agreement with a syndicate of lenders (the "Club Facility") as well as a non-committed $25 credit facility with a lender (the "Bilateral Facility"). The Club Facility has two tranches with one tranche extending a $104 commitment and the other tranche extending a £85 million ($115 as of December 31, 2021) commitment. As of December 31, 2021, letters of credit with an aggregate face amount of $104 and £68 million, or $92, were outstanding under the Club Facility and no letters of credit were outstanding under the Bilateral Facility.
Among other covenants, the Club Facility and Bilateral Facility contain financial covenants regarding The Hartford's consolidated net worth and financial leverage and that limit the amount of letters of credit that can support Funds and Lloyd's, consistent with Lloyd's requirements. As of December 31, 2021, The Hartford was no commercial paper outstanding.in compliance with all financial covenants of both facilities.
For further information regarding the Club Facility and the Bilateral Facility, see Note 14– Debt of Notes to Consolidated Financial Statements.
Other Sources and Uses of Capital
As part of the sale of the former retained interest in Talcott Resolution, which was completed on June 30, 2021, the Company received $217 of proceeds.
In May 2021, the Company contributed €15 million ($18) to Navigators Holdings (Europe) N.V., a Belgium holding company. On December 29, 2021, the Company received approximately $20, before $9 of transaction costs, related to the sale of its Continental Europe Operations.
|PENSION PLANS AND OTHER POSTRETIREMENT BENEFITS
While the Company has significant discretion in making voluntary contributions to the U. S. qualified defined benefit pension plan, minimum contributions are mandated in certain circumstances pursuant to the Employee Retirement Income Security Act of 1974, as amended by the Pension Protection Act of 2006, the Worker, Retiree, and Employer Recovery Act of 2008, the Preservation of Access to Care for Medicare Beneficiaries and Pension Relief Act of 2010, the Moving Ahead for Progress in the 21st Century Act of 2012 (MAP-21) and Internal Revenue Code regulations. The Company did not make any contributions to the U. S. qualified defined benefit pension plan in 2021, and made contributions to this pension plan of approximately $70 in both 2020 and 2019. No contributions

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Revolving Credit Facilities
were made to the other postretirement plans in 2021, 2020 and 2019. The Company’s 2021, 2020 and 2019 required minimum funding contributions were immaterial. The Company does not have a 2022 required minimum funding contribution for the U.S. qualified defined benefit pension plan and the funding requirements for all pension plans are expected to be immaterial. The Company has a senior unsecured five-year revolving credit facility (the “Credit Facility”) that provides for borrowing capacity upnot determined whether, and to $1 billionwhat extent, contributions may be made to the U.S. qualified defined benefit pension plan in 2022. The Company will monitor the funded status of unsecured credit through October 31, 2019 available inthe U.S. dollars, Euro, Sterling, Canadian dollars and Japanese Yen.qualified defined benefit pension plan during 2022 to make this determination. As of December 31, 2017, no borrowings were outstanding under2021, the Credit Facility. AsU.S. qualified defined benefit pension plan is fully funded and in an asset position. For further discussion of December 31, 2017, the Company was in compliance with all financial covenants within the Credit Facility.pension and other postretirement benefit obligations, see Note 19 - Employee Benefit Plans of Notes to Consolidated Financial Statements.
Derivative Commitments|DERIVATIVE COMMITMENTS
Certain of the Company’s derivative agreements contain provisions that are tied to the financial strength ratings, as set by nationally recognized statistical rating agencies, of the individual legal entity that entered into the derivative agreement. If the legal entity’s financial strength were to fall below certain ratings, the counterparties to the derivative agreements could demand immediate and ongoing full collateralization and in certain instances enable the counterparties to terminate the agreements and demand immediate settlement of allthe outstanding derivative positions traded under each impacted bilateral agreement. The settlement amount is determined by netting thenet derivative positions transacted under each agreement. If the termination rights wereFor further information, refer to be exercised by the counterparties, it could impact the legal entity’s abilityNote 15 - Commitments and Contingencies of Notes to conduct hedging activities by increasing the associated costs and decreasing the willingness of counterparties to transact with the legal entity. The aggregate fair value of all derivative instruments with credit-risk-related contingent features that are in a net liability position as of December 31, 2017 was $534. For this $534, the legal entities have posted collateral of $609, which is inclusive of initial margin requirements, in the normal course of business. Based on derivative market values as of December 31, 2017, a downgrade of one level below the current financial strength ratings by either Moody’s or S&P would not require additional assets to be posted as collateral. Based on derivative market values as of December 31, 2017, a downgrade of two levels below the current financial strength ratings by either Moody’s or S&P would require an additional $10 of assets to be posted as collateral. These collateral amounts could change as derivative market values change, as a result of changes in our hedging activities or to the extent changes in contractual terms are negotiated. The nature of the collateral that we would post, if required, would be primarily in the form of U.S. Treasury bills, U.S. Treasury notes and government agency securities.Consolidated Financial Statements.
As of December 31, 2017, the Company did not participate in any2021, no derivative relationships thatpositions would be subject to an immediate termination in the event of a downgrade of one level below the current financial strength ratings. This could change as a result of changes in our hedging activities or to the extent changes in contractual terms are negotiated.
Insurance Operations|INSURANCE OPERATIONS
While subject to variability period to period, claim frequencyunderwriting and severity patternsinvestment cash flows continue to be within historical norms and, therefore, the Company’s insurance operations’ currentprovide sufficient liquidity position is considered to be sufficient to meet anticipated demands overdemands. For information about the next twelve months. For a discussion and tabular presentationimpact of COVID-19 on the Company’s current contractual obligations by period, refer to Off-Balance Sheet Arrangements and Aggregate Contractual Obligations within the Capital Resources and Liquidity sectionCompany's cash flows see Part I, Item 1A, Risk Factors of the MD&A.this Annual Report on Form 10-K.
The principal sources of operating funds are premiums, fees earned from assets under managementinsurance and administrative service agreements, and investment income, while investing cash flows primarily originate from maturities and sales of invested assets. The primary uses of funds are to pay claims, claim adjustment expenses, commissions and other underwriting and insurance operating costs, taxes, to purchase new investments and to make dividend payments to the HFSG Holding Company.
The Company’s insurance operations consist of property and casualty insurance products (collectively referred to as “Property & Casualty Operations”) and Group Benefits.
Property & Casualty Operations
Property & Casualty Operations holdsThe Company's insurance operations hold fixed maturity securities including a significant short-term investment position (securities with maturities of one year or less at the time of purchase) to meet liquidity needs.
Property & Casualty
 As of
 December 31, 2017
Fixed maturities$25,601
Short-term investments1,268
Cash156
Less: Derivative collateral86
Total$26,939
Liquidity requirements that are unable to be funded by Property & Casualty Operation’sthe Company's insurance operations' short-term investments would be satisfied with current operating funds, including premiums or investing cash flows, which includes proceeds received through the sale of invested assets. A sale of invested assets could result in significant realized capital losses.
Group Benefits Operations
Group Benefits operations’ total unpaid loss and loss adjustment expense reserves of $8.5 billion are supported by $12.1 billion of
The following tables represent the fixed maturity holdings, including the aforementioned cash and invested assets, including assetsshort-term investments available to meet liquidity needs, as shown below.
Group Benefits Operations
 As of
 December 31, 2017
Fixed maturities$10,500
Short-term investments398
Cash12
Less: Derivative collateral25
Total$10,885
Capital resources available to pay Group Benefits loss and loss adjustment expense reserves will be funded by Hartford Life and Accident Insurance Company.
Off-balance Sheet Arrangements and Aggregate Contractual Obligations
The Company does not have any off-balance sheet arrangements that are reasonably likely to have a material effect on the financial condition, results of operations, liquidity, or capital resourcesfor each of the Company, except for unfunded commitments to purchase
Company’s insurance operations.

Property & Casualty

As of
December 31, 2021
Fixed maturities$33,143 
Short-term investments1,332 
Cash176 
Less: Derivative collateral36 
Total$34,615

Part II - Item 7. Management's DiscussionProperty & Casualty operations invested assets also include $1.4 billion in equity securities, $3.9 billion in mortgage loans and Analysis of Financial Condition and Results of Operations

investments$2.7 billion in limited partnerships and other alternative investments, private placements, andinvestments.
Group Benefits Operations
As of
December 31, 2021
Fixed maturities$9,487 
Short-term investments352 
Cash15 
Less: Derivative collateral18 
Total$9,836
Group Benefits operations invested assets also include $338 in equity securities, $1.5 billion in mortgage loans as disclosedand $664 in Note 14 - Commitmentslimited partnerships and Contingenciesother alternative investments.
The primary uses of Notesfunds are to Consolidated Financial Statements.
pay claims, claim adjustment expenses, commissions and other underwriting and insurance operating costs, to pay taxes, to purchase new investments and to make dividend payments to the HFSG Holding Company.
Aggregate Contractual ObligationsProperty & Casualty reserves for unpaid losses and loss adjustment expenses as of December 31, 2017
 Payments due by period
 Total
Less than
1 year
1-3
years
3-5
years
More than
5 years
Property and casualty obligations [1]$24,186
$5,705
$5,730
$2,752
$9,999
Group life and disability obligations [2]11,320
1,438
3,679
1,665
4,538
Operating lease obligations [3]185
45
68
31
41
Long-term debt obligations [4]9,213
586
1,374
1,187
6,066
Purchase obligations [5]2,283
1,695
475
71
42
Other liabilities reflected on the balance sheet [6]1,145
1,143
2


Total$48,332
$10,612
$11,328
$5,706
$20,686
[1]The following points are significant to understanding the cash flows estimated for obligations (gross of reinsurance) under property and casualty contracts:
2021 were $31.4 billion. Reserves for Property & Casualty unpaid losses and loss adjustment expenses include IBNRcase reserves and case reserves. While payments due on claim reserves are considered contractual obligations because they relate to insurance policies issued by the Company, theIBNR. The ultimate amount to be paid to settle both case reserves and IBNR is an estimate, subject to significant uncertainty. The actual amount to be paid is not finally determined until the Company reaches a settlement with the claimant. Final claim settlements may vary significantly from the present estimates, particularly since many claims will not be settled until well into the future.
In For a discussion of The Hartford’s judgment in estimating thereserves for Property & Casualty see Part II, Item 7, MD&A - Critical Accounting Estimates, Property & Casualty Insurance Product Reserves, and for historical payments by reserve line net of reinsurance, see Note 12 – Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements. The timing of future payments by year,for the Company has assumed that its historical payment patterns will continue. However, the actual timing of future paymentsnext twelve months and for beyond twelve months could vary materially from these estimateshistorical payment patterns due to, among other things, changes in claim reporting and payment patterns and large unanticipated settlements. In particular, there is significant uncertainty over the claim payment patterns of asbestos and environmental claims. In addition, the table does not include future cash flows related to the receipt of premiums that may be used, in part, to fund loss payments.
Under U.S. GAAP, the Company is only permitted to discount reserves for losses and loss adjustment expenses in cases where the payment pattern and ultimate loss costs are fixed and determinable on an individual claim basis. For the Company, these include claim settlements with permanently disabled claimants. As of December 31, 2017, the total property and casualty reserves in the above table are gross of a reserve discount of $410.
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|
[2]Estimated group life and disability obligations are based on assumptions comparable with the Company’s historical experience, modified for recent observed trends. Due to the significance
[3]
Includes future minimum lease payments on operating lease agreements. See Note 14 - Commitments and Contingencies of NotesIndex to Consolidated Financial Statements for additional discussion on lease commitments.MD&A
[4]
Includes contractual principal and interest payments. See Note 13 - Debt of Notes to Consolidated Financial Statements for additional discussion of long-term debt obligations.
[5]
Includes $989 million in commitments to purchase investments including approximately $829 of limited partnership and other alternative investments, $54 of private placements, and $106 of mortgage loans. Outstanding commitments under these limited partnerships and mortgage loans are included in payments due in less than 1 year since the timing of funding these commitments cannot be reliably estimated. The remaining commitments to purchase investments primarily represent payables for securities purchased which are reflected on the Company’s Consolidated Balance Sheets. Also included in purchase obligations is $701 relating to contractual commitments to purchase various goods and services such as maintenance, human resources, and information technology in the normal course of business. Purchase obligations exclude contracts that are cancelable without penalty or contracts that do not specify minimum levels of goods or services to be purchased.
[6]
Includes cash collateral of $11 which the Company has accepted in connection with the Company’s derivative instruments. Since the timing of the return of the collateral is uncertain, the return of the collateral has been included in the payments due in less than 1 year. Also included in other long-term liabilities are net unrecognized tax benefits of $9.
Capitalization
Capital Structure
 December 31, 2017December 31, 2016Change
Short-term debt (includes current maturities of long-term debt)$320
$416
(23)%
Long-term debt4,678
4,493
4 %
Total debt4,998
4,909
2 %
Stockholders’ equity excluding accumulated other comprehensive income (loss), net of tax (“AOCI”)12,831
17,240
(26)%
AOCI, net of tax663
(337)(297)%
Total stockholders’ equity$13,494
$16,903
(20)%
Total capitalization$18,492
$21,812
(15)%
Debt to stockholders’ equity37%29% 
Debt to capitalization27%23% 



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

Group Benefits reserves as of December 31, 2021 were $9.0 billion. Estimated group life and disability obligations are based on assumptions comparable with the Company’s historical experience, modified for recent observed trends. For a discussion of The Hartford’s judgment in estimating reserves for Group Benefits see Part II, Item 7, MD&A - Critical Accounting Estimates, Group Benefit LTD Reserves, Net of Reinsurance, for further discussion on future policy benefits, see Note 13 Reserve for Future Policy Benefits and for historical payments by reserve line, net of reinsurance, see Note 12 – Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements. Due to the significance of the assumptions used, payments for the next twelve months and beyond twelve months could materially differ from historical patterns.
Corporate includes retained reserves of $458 as of December 31, 2021 related to retained run-off liabilities of its former life and annuity business. For further discussion on future policy benefits, see Note 13 Reserve for Future Policy Benefits.
Hartford Funds
Hartford Funds principal sources of operating funds are fees earned from basis points on assets under management with uses primarily for payments to subadvisors and other general operating expenses. As of December 31, 2021, Hartford Funds cash and short-term investments were $254.
|PURCHASE AND OTHER OBLIGATIONS
The Hartford’s unfunded commitments to purchase investments in limited partnerships and other alternative investments, private placements, and mortgage loans are disclosed in Note 15 - Commitments and Contingencies of Notes to Consolidated Financial Statements. It is anticipated that these unfunded commitments will be funded through the Company’s normal operating and investing activities.
In the normal course of business, the Company enters into contractual commitments to purchase various goods and services such as maintenance, human resources, and information technology. The Company’s operating lease commitments are disclosed in Note 21 - Leases of Notes to Consolidated Financial Statements. It is anticipated that these purchase commitments and operating lease obligations will be funded through the Company’s normal operating and investing activities.

|CAPITALIZATION
Capital Structure
December 31, 2021December 31, 2020Change
Long-term debt$4,944 $4,352 14%
Total debt4,944 4,352 14%
Common stockholders' equity, excluding AOCI, net of tax17,337 17,052 2%
Preferred stock334 334 —%
AOCI, net of tax172 1,170 (85)%
Total stockholders’ equity$17,843 $18,556 (4%)
Total capitalization$22,787 $22,908 (1%)
Debt to stockholders’ equity28 %23 %
Debt to capitalization22 %19 %
Total stockholders' equity decreased in 2017 primarily due to the net loss in 2017, share repurchases and common stockholder dividends. Total capitalization decreased $3,320,$121, or 15%1%, as of December 31, 20172021 compared withto December 31, 20162020 primarily due to share repurchases in the period and a decrease in stockholders' equity.AOCI, partially offset by net income in excess of stockholder dividends and an increase in long-term debt due to the issuance of the 2.9% Notes.
For additional information regardingon AOCI, net of tax, including unrealized gains from securities, see Note 1718 - Changes in and Reclassifications From Accumulated Other Comprehensive Income (Loss)and Note 6 - Investments of Notes to Consolidated Financial Statements. For additional information on debt, see Note 14 - Debt of Notes to Consolidated Financial Statements.
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Cash Flow [1]
 201720162015
Net cash provided by operating activities$2,186
$2,066
$2,756
Net cash (used for) provided by investing activities$(1,442)$949
$485
Net cash used for financing activities$(979)$(2,541)$(3,144)
Cash — end of year$180
$328
$143

Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
|CASH FLOW[1]
202120202019
Net cash provided by operating activities$4,093 $3,871 $3,489 
Net cash used for investing activities$(2,466)$(2,066)$(2,148)
Net cash used for financing activities$(1,581)$(1,778)$(1,191)
Cash and restricted cash— end of year$337 $239 $262 
[1]Cash activities in 2021 and 2020 include cash flows from Discontinued Operations; seerelated to Continental Europe Operations classified as held for sale beginning in the third quarter of 2020 and sold on December 29, 2021. See Note 2022 - Business Dispositions and Discontinued Operations of Notes to Consolidated Financial Statements for information on cash flows from Discontinued Operations.discussion of this transaction.
Year ended December 31, 20172021 compared to the year ended December 31, 20162020
CashNet cash provided by operating activitiesincreased in 2017 as compared to the prior year due, in part, to an increase in fee income received, a decrease in taxes paid and a decrease in Property & Casualty claim payments, largely offset by the $650 ceded premium paid to NICO for the asbestos and environmental adverse development cover entered into in 2016.
Cash used for investing activities in 2017 primarily relates to the acquisition of Aetna's U.S. group life and disability business for $1.4 billion (net of cash acquired), net of $222 of net proceeds from the sale of the Company's P&C U.K. run-off business. Cash provided by investing activities in 2016 primarily related to net proceeds from available-for-sale securities of $2.7 billion, partially offset by net payments for short-term investments of $1.4 billion.
Cash used for financing activities in 2017 consists primarily of net payments for deposits, transfers and withdrawals for investments and universal life products of $991, the repurchase of common shares outstanding and the payment of common stock dividends, offset by an increase in cash from securities loaned or sold under agreements to repurchase securities and issuance of debt. Cash used for financing activities in 2016 consisted primarily of repurchases of common shares outstanding of $1.3 billion, net payments for deposits, transfers and withdrawals for investments and universal life products of $782 and repayment of debt of $275.
Year ended December 31, 2016 compared to the year ended December 31, 2015
Cash provided by operating activities decreased in 20162021 as compared to the prior year period primarily due todriven by an increase in claimsCommercial Lines and Group Benefits premiums received, greater cash distributions from limited partnerships, lower payroll and employee related expenditures, a decrease in restructuring costs and the impact of Personal Lines premium refunds in the 2020 period. Positive cash flow impacts were partially offset by an increase in income taxes paid including the Company's payment of $315 relatedand an increase in Group Benefits loss and loss adjustment expenses paid.
Cash used for investing activities increased in 2021 as compared to the settlementprior year as a result of PPG asbestos liabilities. In addition, the Company contributed $300a decrease from net proceeds to its U.S. qualified pension plannet payments for equity securities, an increase in 2016 versusnet payments for partnerships, an increase in net payments for mortgage loans, an increase in net payments for other investing activities and a contribution of $100 in 2015.
Cash provideddecrease from net proceeds to net payments for derivatives, partially offset by investing activitiesin 2016 primarily relatedan increase from net payments to net proceeds for fixed maturities and consideration received from available-for-sale securitiesthe sale of $2.7 billion, partially offset by net payments for short-term investments of $1.4 billion. Cash provided by investing activitiesthe Company's equity interest in 2015 primarily relates to net proceeds from
Talcott Resolution.
short-term investments of $3.1 billion, partially offset by net payments for available-for-sale securities of $1.9 billion and additions to property and equipment of $307.
Cash used for financing activities in 2016 consisted decreased primarily of acquisition of treasury stock of $1.3 billion, net payments for deposits, transfers and withdrawals for investments and universal life products of $782 and repaymentdue to proceeds from the issuance of debt of $275. Cashin 2021, debt repayments in the 2020 period, and a decrease in cash used for financing activities in 2015 consists primarily of net payments for deposits, transfers and withdrawals for investments and universal life products of $1.3 billion and acquisition of treasury stock of $1.3 billion and repayment of debt of $773,securities lending transactions, partially offset by $507an increase in proceeds from securities sold under repurchase agreements.share repurchases in 2021.
Operating cash flows for the year ended December 31, 2021 have been adequate to meet liquidity requirements.
Equity Markets
|EQUITY MARKETS
For a discussion of the potential impact of the equity markets on capital and liquidity, see the Financial Risk on Statutory Capital and Liquidity Risk section in this MD&A.
Ratings|RATINGS
Ratings are an important factor in establishing a competitive position in the insurance marketplace and impact the Company's ability to access financing and its cost of borrowing. There can be no assurance that the Company’s ratings will
continue for any given period of time, or that they will not be changed. In the event the Company’s ratings are downgraded, the Company’s competitive position, ability to access financing, and its cost of borrowing, may be adversely impacted.
The following ratings actions were announced in connection withOn July 21, 2021, Moody's upgraded the definitive agreement to acquire Aetna's U.S. group life and disability business:
On October 23, 2017, Moody's Investor Service affirmed the A2 insurance financial strength rating of HLA and downgradedto A1 from A2. The upgrade reflects HLA’s leading market position in the insurance financial strength rating of HLIC and HLAI to Baa3 from Baa2. The ratings outlook on these companies remains stable. The debt ratings of The Hartford Financial Services Group and the insurance financial strength rating of Hartford Fire Insurance Company were not affected.
On October 23, 2017, Standard & Poor’s Global Ratings affirmed it's A long-term issuer credit rating on HLA. All other ratings were not affected.
On October 23, 2017, A.M. Best commented that the credit ratings of The Hartford Financial Services Group and its



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

subsidiaries remain unchanged following The Hartford’s announcement that it had entered a definitive agreement to acquire Aetna’s U.S. group life and disability business.business, its distribution capabilities and consistent profitability, as well as implicit support from The Hartford.
The following ratings actions were announced in connection with the definitive agreement to sell Life and Annuity legal entities:
On December 4, 2017, Moody's Investors Service placed the long-term debt ratings of The Hartford Financial Services Group, Inc. (senior debt Baa2) on review for upgrade following the Company's announcement of a definitive agreement to sell its life and annuity run-off business. In the same action, Moody's has affirmed the A1 insurance financial strength ratings of Hartford's P&C's active insurance subsidiaries and the A2 insurance financial strength rating of HLA, both with stable outlooks. Moody's also placed its ratings for the life and annuity run-off business held for sale, under review for further downgrade, including HLIC and HLAI, both rated Baa3 for insurance financial strength ratings, and downgraded the senior debt rating of HLI to Ba3 from Baa2 with a continuing review for downgrade.
On December 4, 2017, S&P Global Ratings lowered its issuer credit rating on HLI to BB/B from BBB/A-2. At the same time, they lowered the issuer and financial strength ratings on HLIC and HLAI to BBB from BBB+. The above ratings were placed on CreditWatch with Negative implications. The BBB+/A-2 issuer credit rating on Hartford Financial Services Group, A+ long-term issuer and financial strength ratings on Hartford's core property and casualty operating companies, and the A long-term issuer and financial strength ratings on Hartford Life and Accident Insurance Company were unaffected by this announcement.
On December 5, 2017, A.M. Best downgraded the Financial Strength Rating to B++ (Good) from A- (Excellent) and the Long-Term Issuer Credit Ratings (Long-Term ICR) to bbb+ from a- of Hartford Life Insurance Company and Hartford Life and Annuity Insurance Company. Additionally, A.M. Best downgraded the Long-Term ICR to bbb- from bbb of HLI. Concurrently, A.M. Best has placed all credit ratings for these entities under review with developing implications. In addition, A.M. Best has indicated that the ratings of The Hartford Financial Services Group, Inc., its P&C subsidiaries, and HLA are unchanged by these rating actions.
Insurance Financial Strength Ratings as of February 21, 201817, 2022
A.M. BestStandard & Poor'sMoody's
Hartford Fire Insurance CompanyA+A+A1
Hartford Life and Accident Insurance CompanyA+A+A1
Navigators Insurance CompanyA+ANot Rated
Other Ratings:
The Hartford Financial Services Group, Inc.:
Senior debta-BBB+Baa1

As ofFebruary 21, 2018
A.M. BestStandard & Poor'sMoody's
Hartford Fire Insurance CompanyA+A+A1
Hartford Life and Accident Insurance CompanyAAA2
Life and Annuity Legal Entities To Be Sold
Hartford Life Insurance Company and Hartford Life and Annuity Insurance Company ratings are under review with developing implications at A.M. Best, on CreditWatch with negative implications at Standard and Poor's, and are under review for downgrade at Moody's.
Hartford Life Insurance CompanyB++BBBBaa3
Hartford Life and Annuity Insurance CompanyB++BBBBaa3
Other Ratings:
The Hartford Financial Services Group, Inc.:
Senior debta-BBB +Baa2
Commercial paperAMB-1A-2P-2
These ratings are not a recommendation to buy, sell or hold any of The Hartford’s securities and they may be revised or revokedwithdrawn at any time at the sole discretion of the rating organization. Each agency’s rating should be evaluated independently of any other agency’s rating. The system and the number of rating categories can vary across rating agencies.
TheAmong other factors, rating agencies consider many factors in determining the final rating of an insurance company. One consideration is the relative level of statutory capital and surplus (referred to collectivelyof our U.S. insurance subsidiaries as "statutory capital") necessary to supportwell as the business written and is reported in accordance with accounting practices prescribedlevel of a measure of GAAP capital held by the applicable state insurance department.Company in determining the Company's financial strength and credit ratings. Rating agencies may implement changes to their capital formulas that have the effect of increasing the amount of capital we must hold in order to maintain our current ratings. See Part I, Item 1A. Risk Factors — “Downgrades in our financial strength or credit ratings may make our products less attractive, increase our cost of capital and inhibit our ability to refinance our debt.”

117



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

|STATUTORY CAPITAL
Statutory Capital
U.S. Statutory Capital Rollforward for the Company's Insurance Subsidiaries
Property and Casualty Insurance Subsidiaries [1] [2]Group Benefits Insurance SubsidiaryTotal
U.S. statutory capital at January 1, 2021$10,795 $2,601 $13,396 
Statutory income1,774 32 1,806 
Dividends to parent(1,105)(295)(1,400)
Other items450 72 522 
Net change to U.S. statutory capital1,119 (191)928 
U.S. statutory capital at December 31, 2021$11,914 $2,410 $14,324 
Statutory Capital Rollforward for the Company's Insurance Subsidiaries
 Property and Casualty Insurance SubsidiariesGroup Benefits Insurance SubsidiaryLife and Annuity Run-Off BusinessTotal
U.S. statutory capital at January 1, 2017$8,261
$1,624
$4,398
$14,283
Variable annuity surplus impacts

63
63
Statutory income (loss)950
(1,066)179
63
Contributions from (dividends to) parent(1,543)1,469
(1,397)(1,471)
Other items(272)2
309
39
Net change to U.S. statutory capital(865)405
(846)(1,306)
U.S. statutory capital at December 31, 2017$7,396
$2,029
$3,552
$12,977
A portion of dividends from P&C[1]The statutory capital for property and casualty insurance subsidiaries in 2017 was usedthis table does not include the value of an intercompany note owed by HHI to help fundHartford Fire Insurance Company.
[2]Excludes insurance operations in the purchase of Aetna's U.S. group lifeU.K. and disability business. In connection with the acquisition, the Company paid a ceding commission of $1.38 billion which drove the 2017 statutory net loss of the Group Benefits subsidiary, HLA. To support the newly acquired business and fund the ceding commission, HLA received capital contributions of $1,650 from its parent.Continental Europe.
.
Stat to GAAP Differences
Significant differences between U.S. GAAP stockholders’ equity and aggregate statutory capital prepared in accordance with U.S. STAT include the following:
U.S. STAT excludes equity of non-insurance and foreign insurance subsidiaries not held by U.S. insurance subsidiaries.
Costs incurred by the Company to acquire insurance policies are deferred under U.S. GAAP while those costs are expensed immediately under U.S. STAT.
Temporary differences between the book and tax basis of an asset or liability which are recorded as deferred tax assets are evaluated for recoverability under U.S. GAAP while thosethese amounts deferred are then subject to limitationsfurther admissibility tests under U.S. STAT.
The assumptions used in the determination of Life benefitGroup Benefits reserves (i.e. for Group Benefits contracts) are prescribed under U.S. STAT, while the assumptions used under U.S. GAAP are generally the Company’s best estimates.
The difference between the amortized cost and fair value of fixed maturity and other investments, net of tax, is recorded as an increase or decrease to the carrying value of the related asset and to equity under U.S. GAAP, while, under U.S. STAT, most investments are carried at amortized cost with only records certain securities carried at fair value, such as equity securities and certain lower rated bonds required by the NAIC to be recorded at the lower of amortized cost or fair value.
U.S. STAT for life insurance companies like HLA establishes a formula reserve for realized and unrealized losses due to default and equity risks associated with certain invested assets (the Asset Valuation Reserve), while U.S. GAAP does not. Also, for those realized gains and losses caused by changes in interest rates, U.S. STAT for life insurance companies defers and amortizes the gains and losses, caused by changes in interest rates, into income over the original life to maturity of the asset sold (the Interest Maintenance Reserve) while U.S. GAAP does not.
Goodwill arising from the acquisition of a business is tested for recoverability on an annual basis (or more frequently, as necessary) for U.S. GAAP, while under U.S. STAT goodwill is amortized over a period not to exceed 10 years and the amount of goodwill admitted as an asset is limited.
The deferred gain on retroactive reinsurance for losses ceded to the Navigators and A&E ADC agreements is recognized within a special category of surplus under U.S. STAT but is recognized within other liabilities under U.S. GAAP.
In addition, certain assets, including a portion of premiums receivable and fixed assets, are non-admitted (recorded at zero value and charged against surplus) under U.S. STAT. U.S. GAAP generally evaluates assets based on their recoverability.
Risk-Based Capital|RISK BASED CAPITAL
The Company's U.S. insurance companies' states of domicile impose RBC requirements. The requirements provide a means of measuring the minimum amount of statutory capital appropriate for an insurance company to support its overall business operations based on its size and risk profile. Regulatory compliance is determined by a ratio of a company's total adjusted capital (“TAC”) to its authorized control level RBC (“ACL RBC”). Companies below specific trigger points or ratios are classified within certain levels, each of which requires specified corrective action. The minimum level of TAC before corrective action commences (“Company Action Level”) is two times the ACL RBC. The adequacy of a company's capital is determined by the ratio of a company's TAC to its Company Action Level, known as the "RBC ratio". All of the Company's U.S. operating insurance
subsidiaries had RBC ratios in excess of the minimum levels required by the applicable insurance regulations. On an aggregate basis, the Company's U.S. property and casualty insurance companies' RBC ratio was in excess of 200% of its Company Action Level as of December 31, 2017 and 2016. The RBC ratios for the Company's group benefits insurance operating subsidiary (HLA) was in excess of 300% of its Company Action Level as of December 31, 2017 and 2016. The RBC ratio of the Company's held for sale life



Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

insurance and annuity run-off entities was in excess of 300% of its respective Company Action Levels as of December 31, 2017 and 2016. The reporting of RBC ratios is not intended for the purpose of ranking any insurance company, or for use in connection with any marketing, advertising, or promotional activities.
Similar to the RBC ratios that are employed by U.S. insurance regulators, regulatory authorities in the international jurisdictions in which the Company operates generally establish minimum solvency requirements for insurance companies. All of the Company's international insurance subsidiaries have solvency marginsexpect to
118

Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations
maintain capital levels in excess of the minimum levels required by the applicable regulatory authorities.
Sensitivity

|SENSITIVITY
In any particular year,period, statutory capital amounts and RBC ratios may increase or decrease depending upon a variety of factors. The amount of change in the statutory capital or RBC ratios can vary based on individual factors and may be compounded in extreme scenarios or if multiple factors occur at the same time. At times the impact of changes in certain market factors or a combination of multiple factors on RBC ratios can be counterintuitive. For further discussion on these factors, and the potential impacts to the life insurance subsidiaries, see MD&A - Enterprise Risk Management, Financial Risk on Statutory Capital.
Statutory capital at the property and casualtyinsurance subsidiaries has historically been maintained at or abovecapital levels commensurate with the capital level required to meet “AA level”Company's desired RBC ratios and ratings from rating agencies. Statutory capital generated by the property and casualty subsidiaries in excess of the capital level required to meet “AA level” ratings is available for use by the enterprise or for corporate purposes. The amount of statutory capital can increase or decrease depending on a number of factors affecting property and casualtyinsurance results including, among other factors, the level of catastrophe claims incurred, the amount of reserve development, the effect of changes in interest rates on investment income and the discounting of loss reserves, and the effect of realized gains and losses on investments.
Contingencies|CONTINGENCIES
Legal Proceedings
For a discussion regarding contingencies related to The Hartford’s legal proceedings, please see the information contained under “Litigation” and “Asbestos“Run-off Asbestos and Environmental Claims,” in Note 1415 - Commitments and Contingencies of the Notes to Consolidated Financial Statements and Part II,I, Item 13 Legal Proceedings, which are incorporated herein by reference.
Legislative and Regulatory Developments
COVID-19 Global Pandemic
State and federal lawmakers continue to propose legislation and regulation to address the effects of the COVID-19 pandemic and to promote recovery from the pandemic. There have been proposals to impose retroactive coverage of COVID-19 claims under existing business interruption coverage provisions. If such proposals were enacted, they could represent a material exposure for the Company. Further, some states have adopted, or are considering incorporating, a presumption that if certain workers become infected with COVID-19, such infection would constitute an occupational disease triggering workers’ compensation coverage. In addition, state insurance regulators, including California, New Jersey and New York, have encouraged (and in some cases required) insurers to offer immediate relief to policyholders. As the COVID-19 global pandemic continues, regulators may require us or we may elect to provide additional consumer and/or business financial relief. We may also see this manifest in the review and approval of new rate filings, with regulators applying heightened scrutiny even when rate reductions are proposed. The duration and scope of such regulatory/Company actions are uncertain, and
the impacts of such actions could adversely affect the Company’s insurance business.
Proposals have been introduced in Congress to enact a pandemic risk insurance coverage through a risk sharing mechanism between insurers and the federal government for future pandemics. Timing for any Congressional action with respect to these proposals is uncertain at this time. If such a program were to be enacted, it could represent a significant obligation for the Company in terms of deductible and co-share obligations.
Biden Administration Build Back Better Agenda
During 2021, the Biden Administration called for Congressional action on the President’s Build Back Better Agenda, which outlined funding across traditional infrastructure and human infrastructure in the U.S.
On November 15, 2021, President Biden signed the bipartisan “Infrastructure Investment and Jobs Act” into law, which provided funding for traditional infrastructure such as roads, bridges and highways.
The second phase of Build Back Better proposes funding for a national paid family and medical leave program, clean energy initiatives, affordable childcare and more in the Build Back Better Act.
Notably, a national paid family and medical leave program could affect existing state-based disability and paid leave programs or other products and services that the Company provides through its Group Benefits business.
If enacted, the effect of new proposals from the Build Back Better agenda on the Company’s operations, including the ability to attract new business and retain existing customers is unclear. While Congress is considering partisan action on the Build Back Better agenda, the nature and timing of such action is unclear.

Patient Protection and Affordable Care Act of 2010 (the "Affordable Care Act")It
It is unclear whether the Administration, and Congress or the courts will seek to reverse, amend or alter the ongoing operation of the Affordable Care Act ("ACA"). If such actions were to occur, they maymight have an impact on various aspects of our business,businesses, including our insurance businesses. It is unclear what an amended ACA would entail, and to what extent there may be a transition period for the phase out of the ACA. The impact to The Hartford as an employer would be consistent with other large employers. The Hartford’s core business does not involve the issuance of health insurance, and we have not observed any material impacts on the Company’s workers’
compensation business or group benefits business from the enactment of the ACA. We will continue to monitor the impact of the ACA and any reforms on consumer, broker and medical provider behavior for leading indicators of changes in medical costs or loss payments primarily on the Company's workers' compensation and disability liabilities. The potential effect on The Hartford as an employer would be consistent with other large employers.
United States Department
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Part II - Item 7. Management's Discussion and Analysis of Labor Fiduciary RuleOn April 6, 2016,Financial Condition and Results of Operations
US Tax Reform
As Congress debates action on various spending initiatives, it may consider a variety of proposals to fund the U.S. Departmentcost of Labor (“DOL”) issued a final regulation expandingnew spending with revenue raising measures. Proposals from the range of activities considered to be fiduciary investment advice underBuild Back Better agenda, as well as the Employee Retirement Income Security Act of 1974 (“ERISA”) and the Internal Revenue Code. While implementation of the rule was to be phased in, the DOL has since delayed those dates. Based on comments received, the DOL has delayed the transition period to July 1, 2019. DOL intends to continue coordination with the SEC and other regulators, including state insurance regulators.
The impact of the new regulation on our mutual fund business is difficult to assess because the regulation is new and is still being studied. While we continue to analyze the regulation, we believe the regulation may impact the compensation paidBiden Administration commitment to the financial intermediaries who sell our mutual funds to their retirement clients andOECD global minimum tax, could negatively impact our mutual funds business.
In 2016, several plaintiffs,be drivers of tax policy changes, including insurers and industry groups such as the U.S. Chamber of Commerce and the Securities Industry and Financial Markets Association (SIFMA), filed a lawsuit against the DOL challenging the constitutionality of the fiduciary rule, and the DOL's rulemaking authority. In most cases, the district courts have entered a summary judgmentpossible increase in favor of the DOL. Certain cases were appealed to the Fifth Circuit and on July 5, 2017, the DOL filed a brief in support of upholding the rule. We continue to monitor potential effects of case law and the regulatory landscape on our mutual funds business.
Tax ReformAt the end of 2017, Congress passed and the president signed, the Tax Cuts and Jobs Act of 2017 ("Tax Reform"), which enacted significant reforms to the U.S. tax code. The major areas of interest to the company include the reduction of the corporate tax rate, from 35%creation of a corporate minimum tax and other changes to 21% and the repealtaxes owed on income earned outside of the corporate alternative minimumU.S. These and other tax (AMT) and the refunding of AMT credits. We continue to analyze Tax Reform for other potential impacts. The U.S. Treasury and IRS will develop guidance implementing Tax Reform, and Congress may consider additional technical corrections to the legislation. Tax proposals and regulatory initiatives which have been or are beingthat may be considered by Congress and/or the U.S. Treasury Department could have a material effect on the companyCompany and its insurance businesses. The nature and timing of any Congressional or regulatory action with respect to any such efforts is unclear. For additional information on
Post-Brexit UK Regulatory Reforms
The UK Prudential Regulation Authority (“PRA”) is reviewing the Solvency II regime, introduced across the EU during 2016 to
align insurance entities’ risk frameworks for managing capital adequacy and risk management practices, as well as increased transparency and enhanced regulatory supervision.
The PRA also recognizes that climate change presents a material financial risk to insurers and the financial system and for 2022 the PRA will incorporate the financial risks to the Company related to Tax Reform, please see the risk factor entitled "Changes in federal or state tax laws could adversely affect our business, financial condition, results of operations and liquidity" under "Risk Factors" in Part I.posed by supervision into its core supervisory approach.
Guaranty Fund and Other Insurance-related Assessments
For a discussion regarding Guaranty Fund and Other Insurance-related Assessments, see Note 1415 - Commitments and Contingencies of Notes to Consolidated Financial Statements.




Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

IMPACT OF NEW ACCOUNTING STANDARDS
For a discussion of accounting standards, see Note 1 - Basis of Presentation and Significant Accounting Policies of Notes to Consolidated Financial Statements.
120


Part II - Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations

ACRONYMS

A&E Asbestos and Environmental
HIMCO Hartford Investment Management Company
ABS Asset Backed Securities
IBNR Incurred But Not Reported
ACL Allowance for Credit Losses
IT Information Technology
ADC Adverse Development Cover
LCL Liability for Credit Losses
AFS Available-For-Sale
LIBOR London Inter-Bank Offered Rate
ALAE Allocated Loss Adjustment Expenses
LTD Long-Term Disability
AOCI Accumulated Other Comprehensive Income
LTV Loan-to-Value
AUM Assets Under Management
MD&A Management's Discussion and Analysis of Financial Conditions and Results of Operations
CAY Current Accident Year
NAIC National Association of Insurance Commissioners
CLO Collateralized Loan Obligation
NIC Navigators Insurance Company
CMBS Commercial Mortgage-Backed Securities
NICO National Indemnity Company, a subsidiary of Berkshire Hathaway Inc. (“Berkshire”)
DAC Deferred Policy Acquisition Costs
NM Not Meaningful
DEI Diversity, Equity and Inclusion
NOLs Net Operating Loss Carryforwards or Carrybacks
DLR Disabled Life Reserve
NSIC Navigators Specialty Insurance Company
DSCR Debt Service Coverage Ratio
OCI Other Comprehensive Income
ERCC Enterprise Risk and Capital Committee
OTC Over-the-Counter
ESPP The Hartford Employee Stock Purchase Plan
P&C Property and Casualty
ETF Exchange-Traded Funds
PG&E PG&E Corporation and Pacific Gas and Electric Company
ETP Exchange-Traded Products
PYD Prior Year Development
FAL Funds at Lloyd's
RBC Risk-Based Capital
FASB Financial Accounting Standards Board
RMBS Residential Mortgage-Backed Securities
FHLBB Federal Home Loan Bank of Boston
ROA Return on Assets
GAAP Generally Accepted Accounting Principles
ROE Return on Equity
GBGroup Benefits
SCR Solvency Capital Requirement
HFSG Hartford Financial Services Group, Inc.
SOFR Secured Overnight Funding Rate
HHIHartford Holdings, Inc.
ULAEUnallocated Loss Adjustment Expenses
121

Part II - Item 9A. Controls and Procedures


Item 9A.
Item 9A.
CONTROLS AND PROCEDURES
Evaluation of disclosure controls and proceduresEVALUATION OF DISCLOSURE CONTROLS AND PROCEDURES
The Company's principal executive officer and its principal financial officer, based on their evaluation of the Company's disclosure controls and procedures (as defined in Exchange Act Rule 13a-15(e)) have concluded that the Company's disclosure controls and procedures are effective for the purposes set forth in the definition thereof in Exchange Act Rule 13a-15(e) as of December 31, 2017.2021.
Management’s annual report on internal control over financial reportingMANAGEMENT'S ANNUAL REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING
The management of The Hartford Financial Services Group, Inc. and its subsidiaries (“The Hartford”) is responsible for establishing and maintaining adequate internal control over financial reporting for The Hartford as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934.
A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the United States. A company's internal control over financial reporting includes policies and procedures that (1) pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with accounting principles generally accepted in the United States, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the company's assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
As discussed in Note 2 - Business Acquisitions of Notes to Consolidated Financial Statements, the Company acquired Aetna's U.S. group life and disability business on November 1, 2017. The Company is currently in the process of assessing the internal controls over financial reporting associated with this acquired business. At December 31, 2017, the acquisition accounted for approximately 2.4% of consolidated assets and 2.2% of consolidated revenue. As a result of the timing of this
acquisition, we have excluded this business from the annual assessment of our internal control over financial reporting for the year ended December 31, 2017.
The Hartford's management assessed its internal controls over financial reporting as of December 31, 20172021 in relation to criteria for effective internal control over financial reporting described in “Internal Control-Integrated Framework (2013)” issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this assessment under those criteria, The Hartford's management concluded that its internal control over financial reporting was effective as of December 31, 2017.2021.
Changes in internal control over financial reportingCHANGES IN INTERNAL CONTROL OVER FINANCIAL REPORTING
There were no changes in the Company's internal control over financial reporting that occurred during the Company's fourth fiscal quarter of 20172021 that have materially affected, or are reasonably likely to materially affect, the Company's internal control over financial reporting.
Attestation report of the Company’s registered public accounting firmATTESTATION REPORT OF THE COMPANY'S REGISTERED PUBLIC ACCOUNTING FIRM
The Hartford's independent registered public accounting firm, Deloitte & Touche LLP, has issued their attestation report on the Company's internal control over financial reporting which is set forth below.

122


Part II - Item 9A. Controls and Procedures


Report of Independent Registered Public Accounting Firm
To the Board of Directors and Stockholders of
The Hartford Financial Services Group, Inc.
Hartford, Connecticut
Opinion on Internal Control over Financial Reporting
We have audited the internal control over financial reporting of The Hartford Financial Services Group, Inc. and its subsidiaries (collectively, the "Company"(the “Company”) as of December 31, 2017,2021, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2017,2021, based on criteria established in Internal Control - Integrated Framework (2013) issued by COSO.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated financial statements as of and for the year ended December 31, 2017,2021, of the Company and our report dated February 23, 2018,18, 2022, expressed an unqualified opinion on those financial statements.
As described in Management’s Annual Report on Internal Control over Financial Reporting, management excluded from its assessment the internal control over financial reporting of Aetna's U.S. group life and disability business, which was acquired on November 1, 2017 and whose financial statements constitutes 2.4% of total assets and 2.2% of revenues of the consolidated financial statements of the Company as of and for the year ended December 31, 2017. Accordingly, our audit did not include the internal control over financial reporting at the acquired business.
Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in Management’s Annual Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
Definition and Limitations of Internal Control over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.


/s/ DELOITTE & TOUCHE LLP
Hartford, Connecticut
February 23, 2018







Part III - Item 10. Directors, and Executive Officers and Corporate Governance of the Hartford


Item 10. DIRECTORS, AND EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE OF THE HARTFORD
Certain of the information called for by Item 10 will be set forth in the definitive proxy statement for the 2018 annual meeting of shareholders (the “Proxy Statement”) to be filed by The Hartford with the Securities and Exchange Commission within 120 days after the end of the fiscal year covered by this Form 10-K under the captions and subcaptions “Board and Governance Matters”, “Director Nominees" and "Section (16)(a) Beneficial Ownership Reporting Compliance" and is incorporated herein by reference.
The Company has adopted a Code of Ethics and Business Conduct, which is applicable to all employees of the Company, including the principal executive officer, the principal financial officer and the principal accounting officer. The Code of Ethics and Business Conduct is available on the investor relations section of the Company’s website at: http://ir.thehartford.com.
Any waiver of, or material amendment to, the Code of Ethics and Business Conduct will be posted promptly to our web site in accordance with applicable NYSE and SEC rules.
Executive Officers of The Hartford
Information about the executive officers of The Hartford who are also nominees for election as directors will be set forth in The Hartford’s Proxy Statement. Set forth below is information about the other executive officers of the Company as of February 15, 2018:
NameAgePosition with The Hartford and Business Experience For the Past Five Years
William A. Bloom54Executive Vice President of Operations and Technology (August 2014 - present); President of Global Client Services, EXL (July 2010-July 2014)
Beth A. Bombara50Executive Vice President and Chief Financial Officer (July 2014-present); President of Talcott Resolution (July 2012-July 2014)
Kathy Bromage

60Chief Marketing and Communications Officer (June 2015-present); Senior Vice President of Strategy and Marketing, Small Commercial and Senior Vice President of Brand Marketing (July 2012-June 2015)
James E. Davey53Executive Vice President and President of The Hartford Mutual Funds (2010-present)
Doug Elliot57President (July 2014-present); Executive Vice President and President of Commercial Lines (April 2011-July 2014)
Martha Gervasi56Executive Vice President, Human Resources (May 2012-present)
Brion Johnson58President of Talcott Resolution (July 2014-present); Executive Vice President, Chief Investment Officer (May 2012-Present)
Scott R. Lewis55Senior Vice President and Controller (May 2013-present); Senior Vice President and Chief Financial Officer, Personal Lines (2009-May 2013)
Robert Paiano56
Executive Vice President and Chief Risk Officer (June 2017-Present); Senior Vice President & Treasurer (July 2010-May 2017)

David C. Robinson52Executive Vice President and General Counsel (June 2015-present); Senior Vice President and Director of Commercial Markets Law (August 2014-May 2015); Senior Vice President and Head of Enterprise Transformation, Strategy and Corporate Development (April 2012-August 2014)
John Wilcox52Chief Strategy and Ventures Officer (September 2016-present); President and Chief Operating Officer, Risk Strategies Company (June 2012-September 2016)



Part III - Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters

Item 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
Certain of the information called for by Item 12 will be set forth in the Proxy Statement under the caption “Information on Stock Ownership” and is incorporated herein by reference.
Equity Compensation Plan Information
The following table provides information as of December 31, 2017 about the securities authorized for issuance under the Company’s equity compensation plans. The Company maintains The Hartford 2005 Incentive Stock Plan (the “2005 Stock Plan”), The Hartford 2010 Incentive Stock Plan (the “2010 Stock Plan”), The Hartford 2014 Incentive Stock Plan (the "2014 Stock Plan") (collectively the "Stock Plans") and The Hartford Employee Stock Purchase Plan (the “ESPP”). On May 21, 2014, the shareholders of
the Company approved the 2014 Stock Plan, which superseded the earlier plans. Pursuant to the provisions of the 2014 Stock Plan, no additional shares may be issued from the 2010 Stock Plan. To the extent that any awards under the 2005 Stock Plan and the 2010 Stock Plan are forfeited, terminated, surrendered, exchanged, expire unexercised or are settled in cash in lieu of stock (including to effect tax withholding) or for the issuance of a lesser number of shares than the number of shares subject to the award, the shares subject to such awards (or the relevant portion thereof) shall be available for award under the 2014 Stock Plan and such shares shall be added to the total number of shares available under the 2014 Stock Plan. For a description of the 2014 Stock Plan and the ESPP, see Note 19 - Stock Compensation Plans of Notes to Consolidated Financial Statements.
 (a)(b)(c)
 
 Number of Securities
to be Issued Upon Exercise of
Outstanding Options,
Warrants and Rights [1]
Weighted-average
Exercise Price of Outstanding
Options, Warrants
and Rights [2]
Number of Securities Remaining
Available for Future Issuance Under Equity Compensation Plans
(Excluding Securities Reflected in
Column (a)) [3]
Equity compensation plans approved by stockholders10,383,348
$37.25
12,915,416
Equity compensation plans not approved by stockholders


Total10,383,348
$37.25
12,915,416
[1]
The amount shown in this column includes 5,212,045 outstanding options awarded under the 2005 Stock Plan and the 2010 Stock Plan. The amount shown in this column includes 4,444,226 outstanding restricted stock units and 795,044 outstanding performance shares at 100% of target (which excludes 353,087 shares that vested on December 31, 2017, related to the 2015-2017 performance period) as of December 31, 2017 under the 2010 Stock Plan and the 2014 Stock Plan. The maximum number of performance shares that could be awarded is 1,590,088 (200% of target) if the Company achieved the highest performance level. Under the 2010 and 2014 Stock Plans, no more than 500,000 shares in the aggregate can be earned by an individual employee with respect to restricted stock unit and performance share awards made in a single calendar year.  As a result, the number of shares ultimately distributed to an employee with respect to awards made in the same year will be reduced, if necessary, so that the number does not exceed this limit.
[2]The weighted-average exercise price reflects outstanding options and does not reflect outstanding restricted stock units or performance shares because they do not have exercise prices.
[3]
Of these shares, 4,517,632 remain available for purchase under the ESPP as of December 31, 2017. 8,397,784 shares remain available for issuance as options, restricted stock units, restricted stock awards or performance shares under the 2014 Stock Plan as of December 31, 2017.

Part IV. Item 15. Exhibits, Financial Statement Schedules


Item 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES
(a) Documents filed as a part of this report:
(1)
Consolidated Financial Statements. See Index to Consolidated Financial Statements and Schedules elsewhere herein.
(2)
Consolidated Financial Statement Schedules. See Index to Consolidated Financial Statement and Schedules elsewhere herein.
(3)
Exhibits. See Exhibit Index elsewhere herein.


Part IV. Item 15. Exhibits, Financial Statement Schedules

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND SCHEDULES


Part IV. Item 15. Exhibits, Financial Statement Schedules

REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Board of Directors and Stockholders of
The Hartford Financial Services Group, Inc.
Hartford, Connecticut
Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheets of The Hartford Financial Services Group, Inc. and its subsidiaries (collectively, the “Company”) as of December 31, 2017 and 2016, and the related consolidated statements of operations, comprehensive income, changes in stockholders’ equity, and cash flows for each of the three years in the period ended December 31, 2017, and the related notes and the consolidated financial statement schedules listed in the Index at Item 15 (collectively referred to as the "financial statements"). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2017 and 2016, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2017, in conformity accounting principles generally accepted in the United States of America.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company's internal control over financial reporting as of December 31, 2017, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated February 23, 2018, expressed an unqualified opinion on the Company's internal control over financial reporting.
Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management's Annual Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
Definition and Limitations of Internal Control over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
/s/ DELOITTE & TOUCHE LLP
Hartford, Connecticut
February 18, 2022



123

Part III - Item 10. Directors, Executive Officers ad Corporate Governance of The Hartford

Item 10.
DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE OF THE HARTFORD
Certain of the information called for by Item 10 will be set forth in the definitive proxy statement for the 2022 annual meeting of stockholders (the “Proxy Statement”) to be filed by The Hartford with the Securities and Exchange Commission within 120 days after the end of the fiscal year covered by this Form 10-K under the captions and subcaptions “Board and Governance Matters”, and “Director Nominees" and is incorporated herein by reference.
The Company has adopted a Code of Ethics and Business Conduct, which is applicable to all employees of the Company, including the principal executive officer, the principal financial officer and the principal accounting officer. The Code of Ethics and Business Conduct is available on the investor relations section of the Company’s website at: http://ir.thehartford.com.
Any waiver of, or material amendment to, the Code of Ethics and Business Conduct will be posted promptly to our web site in accordance with applicable NYSE and SEC rules.
EXECUTIVE OFFICERS OF THE HARTFORD
Information about the executive officers of The Hartford who are also nominees for election as directors will be set forth in The Hartford’s Proxy Statement. Set forth below is information about the other executive officers of the Company as of February 17, 2022:
NameAgePosition with The Hartford and Business Experience For the Past Five Years
Jonathan R. Bennett57Executive Vice President and Head of Group Benefits (August 2019-present); Chief Financial Officer and Head of Strategy for Property and Casualty and Group Benefits (October, 2012-August 2019)
Claire H. Burns53Chief Marketing and Communications Officer (September 2021-present); Chief Marketing and Strategy Officer, Prudential International (February 2018-July 2021); Senior Vice President and Chief Customer Officer, MetLife (November 2012-January 2018)
Beth A. Costello54Executive Vice President and Chief Financial Officer (July 2014-present)
Douglas G. Elliot61President (July 2014-present)
John J. Kinney50Executive Vice President, Head of Claims & Operations (August 2021-present); Chief Claims Officer (April 2013-August 2021)
Scott R. Lewis59Senior Vice President and Controller (May 2013-present)
Robert W. Paiano60Executive Vice President and Chief Risk Officer (June 2017-present); Senior Vice President & Treasurer (July 2010-May 2017)
David C. Robinson56Executive Vice President and General Counsel (June 2015-present)
Lori A. Rodden51Executive Vice President Chief Human Resources Officer (October 2019-present); Senior Vice President and Lead Human Resources Business Partner for Property & Casualty, Group Benefits, Claims and Actuarial (April 2016-October 2019) and Vice President and Lead Human Resources for Middle Market, Large Commercial, Sales & Distribution and underwriting (November 2014-April 2016)
Deepa Soni52Executive Vice President, Head of Technology, Data, Analytics & Information Security (August 2021-present); Chief Information Officer (September 2019-August 2021); U.S. Chief Information Officer, BMO Financial Group (April 2016-September 2019)
Amy M. Stepnowski53Executive Vice President Chief Investment Officer (August 2020-present); President of Hartford Investment Management Company (August 2020-Present); Managing Director and Head of Public Credit Research Hartford Investment Management Company (September 2008-August 2020)

124

Part III - Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Item 12.
SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
Certain of the information called for by Item 12 will be set forth in the Proxy Statement under the caption “Information on Stock Ownership” and is incorporated herein by reference.
EQUITY COMPENSATION PLAN INFORMATION
The following table provides information as of December 31, 2021 about the securities authorized for issuance under the Company’s equity compensation plans. The Company maintains The Hartford 2010 Incentive Stock Plan (the “2010 Stock Plan”), The Hartford 2014 Incentive Stock Plan (the "2014 Stock Plan"), the 2020 Stock Incentive Plan (the "2020 Stock Plan") (collectively the "Stock Plans") and The Hartford Employee Stock Purchase Plan (the “ESPP”).
On May 20, 2020, the stockholders of the Company approved the 2020 Stock Plan, which superseded the earlier plans. Pursuant to the provisions of the 2020 Stock Plan, no additional shares may be issued from the 2014 Stock Plan. To the extent that any awards under the 2010 Stock Plan and the 2014 Stock Plan are forfeited, terminated, surrendered, exchanged, expire unexercised or are settled in cash in lieu of stock (including to effect tax withholding) or for the issuance of a lesser number of shares than the number of shares subject to the award, the shares subject to such awards (or the relevant portion thereof) shall be available for award under the 2020 Stock Plan and such shares shall be added to the total number of shares available under the 2020 Stock Plan. For a description of the 2020 Stock Plan and the ESPP, see Note 20 - Stock Compensation Plans of Notes to Consolidated Financial Statements.
 (a)(b)(c)
 Number of Securities
to be Issued Upon Exercise of
Outstanding Options,
Warrants and Rights [1]
Weighted-average
Exercise Price of Outstanding
Options, Warrants
and Rights [2]
Number of Securities Remaining
Available for Future Issuance Under Equity Compensation Plans
(Excluding Securities Reflected in
Column (a)) [3]
Equity compensation plans approved by stockholders11,470,824 $47.46 13,211,964 
Equity compensation plans not approved by stockholders— — — 
Total11,470,824 $47.46 13,211,964 
[1]The amount shown in this column includes 6,435,452 outstanding options awarded under the 2010 Stock Plan, the 2014 Stock Plan and the 2020 Stock Plan. The amount shown in this column includes 4,031,435 outstanding restricted stock units, 764,755 outstanding performance shares at 100% of target (which excludes 623,464 shares that vested on December 31, 2021, related to the 2019-2021 performance period) and 239,182 non-vested dividend equivalent shares as of December 31, 2021 under the 2014 Stock Plan and the 2020 Stock Plan. The maximum number of performance shares that could be awarded is 1,529,510 (200% of target) if the Company achieved the highest performance level. Under the 2014 and 2020 Stock Plans, no more than 500,000 shares in the aggregate can be earned by an individual employee with respect to restricted stock unit and performance share awards made in a single calendar year. As a result, the number of shares ultimately distributed to an employee with respect to awards made in the same year will be reduced, if necessary, so that the number does not exceed this limit.
[2]The weighted-average exercise price reflects outstanding options and does not reflect outstanding restricted stock units or performance shares because they do not have exercise prices.
[3]Of these shares, 3,544,674 remain available for purchase under the ESPP as of December 31, 2021. 9,667,290 shares remain available for issuance as options, restricted stock units, restricted stock awards or performance shares under the 2020 Stock Plan as of December 31, 2021.
125

Part IV. Item 15. Exhibits, Financial Statement Schedules

Item 15.
EXHIBITS, FINANCIAL STATEMENT SCHEDULES
(a)     Documents filed as a part of this report:

(1)Consolidated Financial Statements. See Index to Consolidated Financial Statements and Schedules elsewhere herein.

(2)Consolidated Financial Statement Schedules. See Index to Consolidated Financial Statement and Schedules elsewhere herein.

(3)Exhibits. See Exhibit Index elsewhere herein.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND SCHEDULES
DESCRIPTIONPAGE
FINANCIAL STATEMENTS
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
SCHEDULES
Schedule VI — Supplemental Information Concerning Property and Casualty Insurance Operations[2]
[1] Deloitte & Touche LLP (PCAOB ID No. 34) is our principal accountant and an independent registered public accounting firm.
[2] Schedule has been omitted as information required is disclosed in the Notes to Consolidated Financial Statements or other Schedules.
126


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Board of Directors and Stockholders of
The Hartford Financial Services Group, Inc.
Hartford, Connecticut
Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheets of The Hartford Financial Services Group, Inc. and its subsidiaries (the "Company") as of December 31, 2021 and 2020, the related consolidated statements of operations, comprehensive income, changes in stockholders' equity, and cash flows, for each of the three years in the period ended December 31, 2021, and the related notes and the schedules listed in the Index at Item 15 (collectively referred to as the "financial statements"). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2021 and 2020, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2021, in conformity with accounting principles generally accepted in the United States of America.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company's internal control over financial reporting as of December 31, 2021, based on criteria established in Internal Control — Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated February 18, 2022, expressed an unqualified opinion on the Company's internal control over financial reporting.
Basis for Opinion
These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company's financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud.
Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the financial statements that were communicated or required to be communicated to the audit committee and that (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.
Unpaid Losses and Loss Adjustment Expenses - Refer to Notes 1 and 12 to the financial statements
Critical Audit Matter Description
For property and casualty and group life and disability insurance products, the Company establishes reserves for unpaid losses and loss adjustment expenses to provide for the estimated costs of paying claims under insurance policies written by the Company. These reserves include estimates for both claims that have been reported and claims that have been incurred but not reported and include estimates of all losses and loss adjustment expenses associated with processing and settling these claims. This estimation process is based significantly on the assumption that past developments are an appropriate predictor of future events and involves a variety of actuarial techniques that analyze experience, trends and other relevant factors.
Given the subjectivity of estimating the ultimate cost to settle the liabilities for reported and unreported claims due to uncertainties caused by various factors including frequency and severity of claims as well as changes in the legislative and regulatory environment, performing audit procedures to evaluate whether unpaid losses and loss adjustment expenses were appropriately recorded as of December 31, 2021, required a high degree of auditor judgment and an increased extent of effort, including the need to involve our actuarial specialists.
How the Critical Audit Matter Was Addressed in the Audit
Our audit procedures related to the unpaid losses and loss adjustment expenses included the following, among others:
We tested the effectiveness of controls related to the unpaid losses and loss adjustment expenses,including controls over inputs, methods, and assumptions used in the Company's estimation processes.
We tested the underlying data that served as the basis for the Company’s analysis, including historical claims.
With the assistance of our actuarial specialists, we evaluated the methods and assumptions used by the Company to estimate the unpaid losses and loss adjustment expenses by:
127

Comparing the Company’s prior year assumptions of expected development of ultimate loss to actual losses incurred during the current year to identify potential management bias in the determination of the unpaid losses and loss adjustment expenses.
Assessing the reasonableness of the Company’s analysis, and for selected reserving lines, developing independent estimates of the unpaid losses and loss adjustment expenses and comparing such estimates to the Company’s estimates.
Investments in Fixed Maturities Classified as Available-for-Sale - Refer to Notes 5 and 6 to the financial statements
Critical Audit Matter Description
Investments in fixed maturities classified as available-for-sale are reported at fair value in the financial statements. The investments without readily determinable fair values were valued using significant unobservable inputs, such as credit spreads and interest rates beyond the observable curve, that involved considerable judgment by the Company.
Given the Company used models and unobservable inputs to estimate the fair value of investments in fixed maturities classified as available-for-sale, performing audit procedures to evaluate these inputs required a high degree of auditor judgment and an increased extent of effort, including the need to involve our fair value specialists.
How the Critical Audit Matter Was Addressed in the Audit
Our audit procedures related to the models and unobservable inputs used by the Company to estimate the fair value of investments in fixed maturities classified as available-for-sale included the following, among others:
We tested the effectiveness of controls over the valuation of investments in fixed maturities classified as available-for-sale, including controls over inputs, methods, and assumptions used in the Company’s estimation processes.
On a sample basis, we tested the accuracy and completeness of the investments owned as of December 31, 2021, and the relevant security attributes used in the determination of their fair values.
With the assistance of our fair value specialists, for a sample of investments, we tested the mathematical accuracy of the fair value calculation and developed independent estimates of the fair value and compared our estimates to the Company’s estimates. In addition to developing independent estimates, we obtained an understanding of the models and inputs used by the Company and assessed those models and inputs for reasonableness. Such assessment included comparing inputs to external sources or developing independent inputs.

/s/ DELOITTE & TOUCHE LLP
Hartford, Connecticut
February 23, 2018

18, 2022
We have served as the Company’s auditor since 2002.


128

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
Consolidated Statements of Operations

For the years ended December 31,
For the years ended December 31,
(In millions, except for per share data)201720162015
(in millions, except for per share data)(in millions, except for per share data)202120202019
Revenues Revenues 
Earned premiums$14,141
$13,697
$13,485
Earned premiums$17,999 $17,288 $16,923 
Fee income980
857
876
Fee income1,488 1,277 1,301 
Net investment income1,603
1,577
1,561
Net investment income2,313 1,846 1,951 
Net realized capital gains (losses): 
 
 
Total other-than-temporary impairment (“OTTI”) losses(15)(35)(47)
OTTI losses recognized in other comprehensive income7
8
6
Net OTTI losses recognized in earnings(8)(27)(41)
Other net realized capital gains (losses)173
(83)29
Total net realized capital gains (losses)165
(110)(12)
Net realized gains (losses)Net realized gains (losses)509 (14)395 
Other revenues85
86
87
Other revenues81 126 170 
Total revenues16,974
16,107
15,997
Total revenues22,390 20,523 20,740 
Benefits, losses and expenses 
 
 
Benefits, losses and expenses 
Benefits, losses and loss adjustment expenses10,174
9,961
9,325
Benefits, losses and loss adjustment expenses12,729 11,805 11,472 
Amortization of deferred policy acquisition costs ("DAC")1,372
1,377
1,364
Amortization of deferred policy acquisition costs ("DAC")1,680 1,706 1,622 
Insurance operating costs and other expenses4,375
3,341
3,459
Insurance operating costs and other expenses4,779 4,480 4,580 
Loss on extinguishment of debt

21
Loss on extinguishment of debt— — 90 
Loss on reinsurance transaction
650

Loss on reinsurance transaction— — 91 
Interest expense316
327
346
Interest expense234 236 259 
Amortization of other intangible assets14
4
4
Amortization of other intangible assets71 72 66 
Restructuring and other costsRestructuring and other costs104 — 
Total benefits, losses and expenses16,251
15,660
14,519
Total benefits, losses and expenses19,494 18,403 18,180 
Income from continuing operations before income taxes723
447
1,478
Income tax expense (benefit)985
(166)289
(Loss) Income from continuing operations, net of tax(262)613
1,189
(Loss) income from discontinued operations, net of tax(2,869)283
493
Net (loss) income$(3,131)$896
$1,682
(Loss) income from continuing operations, net of tax, per common share 
Income before income taxesIncome before income taxes2,896 2,120 2,560 
Income tax expense Income tax expense531 383 475 
Net incomeNet income2,365 1,737 2,085 
Preferred stock dividendsPreferred stock dividends21 21 21 
Net income available to common stockholdersNet income available to common stockholders$2,344 $1,716 $2,064 
Net income available to common stockholders per common shareNet income available to common stockholders per common share
Basic$(0.72)$1.58
$2.86
Basic$6.71 $4.79 $5.72 
Diluted$(0.72)$1.55
$2.80
Diluted$6.62 $4.76 $5.66 
Net (loss) income per common share 
Basic$(8.61)$2.31
$4.05
Diluted$(8.61)$2.27
$3.96
Cash dividends declared per common share$0.94
$0.86
$0.78
See Notes to Consolidated Financial Statements.
129

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
Consolidated Statements of Comprehensive Income (Loss)

 For the years ended December 31,
(In millions)201720162015
Net (loss) income$(3,131)$896
$1,682
Other comprehensive income (loss): 
 
 
Changes in net unrealized gain on securities655
(3)(1,091)
Changes in OTTI losses recognized in other comprehensive income
4
(2)
Changes in net gain on cash flow hedging instruments(58)(54)(20)
Changes in foreign currency translation adjustments28
61
(47)
Changes in pension and other postretirement plan adjustments375
(16)(97)
OCI, net of tax1,000
(8)(1,257)
Comprehensive (loss) income$(2,131)$888
$425
 For the years ended December 31,
(in millions)202120202019
Net income$2,365 $1,737 $2,085 
Other comprehensive income (loss) (“OCI”):   
Change in net unrealized gain on fixed maturities(1,218)1,150 1,660 
Change in unrealized losses on fixed maturities for which an allowance for credit losses ("ACL") has been recorded— 
Change in other-than-temporary impairment ("OTTI") losses recognized in other comprehensive income ("OCI")
Change in net gain on cash flow hedging instruments(6)14 
Change in foreign currency translation adjustments(2)
Change in pension and other postretirement plan adjustments228 (45)(48)
OCI, net of tax(998)1,118 1,631 
Comprehensive income$1,367 $2,855 $3,716 
See Notes to Consolidated Financial Statements.Statements
130

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
Consolidated Balance Sheets


As of December 31,
As of December 31,
(In millions, except for share and per share data)20172016
(in millions, except for share and per share data)(in millions, except for share and per share data)20212020
Assets Assets 
Investments: Investments: 
Fixed maturities, available-for-sale, at fair value (amortized cost of $35,612 and $31,296)$36,964
$32,182
Fixed maturities, at fair value using the fair value option41
211
Equity securities, available-for-sale, at fair value (cost of $907 and $878)1,012
945
Mortgage loans (net of allowances for loan losses of $1 and $0)3,175
2,886
Fixed maturities, available-for-sale, at fair value (amortized cost of $40,788 and $41,561, and ACL of $1 and $23)Fixed maturities, available-for-sale, at fair value (amortized cost of $40,788 and $41,561, and ACL of $1 and $23)$42,847 $45,035 
Equity securities, at fair valueEquity securities, at fair value2,094 1,438 
Mortgage loans (net of ACL of $29 and $38)Mortgage loans (net of ACL of $29 and $38)5,383 4,493 
Limited partnerships and other alternative investments1,588
1,527
Limited partnerships and other alternative investments3,353 2,082 
Other investments96
111
Other investments375 201 
Short-term investments2,270
1,895
Short-term investments3,697 3,283 
Total investments45,146
39,757
Total investments57,749 56,532 
Cash (includes variable interest entity assets, at fair value, of $0 and $5)180
328
Premiums receivable and agents’ balances, net3,910
3,730
Reinsurance recoverables, net4,061
3,659
CashCash205 151 
Restricted CashRestricted Cash132 88 
Premiums receivable and agents' balances (net of ACL of $105 and $152)Premiums receivable and agents' balances (net of ACL of $105 and $152)4,445 4,268 
Reinsurance recoverables (net of allowance for uncollectible reinsurance of $99 and $108)Reinsurance recoverables (net of allowance for uncollectible reinsurance of $99 and $108)6,523 6,011 
Deferred policy acquisition costs650
645
Deferred policy acquisition costs881 789 
Deferred income taxes, net1,164
2,999
Deferred income taxes, net270 46 
Goodwill1,290
567
Goodwill1,911 1,911 
Property and equipment, net1,034
991
Property and equipment, net1,027 1,122 
Other intangible assets659
44
Other intangible assets, netOther intangible assets, net858 950 
Other assets2,230
2,836
Other assets2,577 2,066 
Assets held for sale164,936
169,020
Assets held for sale— 177 
Total assets$225,260
$224,576
Total assets$76,578 $74,111 
Liabilities 
 
Liabilities 
Unpaid losses and loss adjustment expenses$32,287
$28,317
Unpaid losses and loss adjustment expenses$39,659 $37,855 
Reserve for future policy benefits713
322
Reserve for future policy benefits596 638 
Other policyholder funds and benefits payable816
602
Other policyholder funds and benefits payable687 701 
Unearned premiums5,322
5,392
Unearned premiums7,194 6,629 
Short-term debt320
416
Long-term debt4,678
4,494
Long-term debt4,944 4,352 
Other liabilities (includes variable interest entity liabilities of $0 and $5)5,188
4,596
Other liabilitiesOther liabilities5,655 5,222 
Liabilities held for sale162,442
163,534
Liabilities held for sale— 158 
Total liabilities211,766
207,673
Total liabilities58,735 55,555 
Commitments and Contingencies (Note 14)



Commitments and Contingencies (Note 15)Commitments and Contingencies (Note 15)
Stockholders’ Equity 
 
Stockholders’ Equity 
Common stock, $0.01 par value — 1,500,000,000 shares authorized, 384,923,222 and 402,923,222 shares issued4
4
Preferred stock, $0.01 par value — 50,000,000 shares authorized, 13,800 shares issued at December 31, 2021 and December 31, 2020, aggregate liquidation preference of $345Preferred stock, $0.01 par value — 50,000,000 shares authorized, 13,800 shares issued at December 31, 2021 and December 31, 2020, aggregate liquidation preference of $345334 334 
Common stock, $0.01 par value — 1,500,000,000 shares authorized, 366,960,228 shares issued at December 31, 2021 and 384,923,222 shares issued at December 31, 2020Common stock, $0.01 par value — 1,500,000,000 shares authorized, 366,960,228 shares issued at December 31, 2021 and 384,923,222 shares issued at December 31, 2020
Additional paid-in capital4,379
5,247
Additional paid-in capital3,309 4,322 
Retained earnings9,642
13,114
Retained earnings15,764 13,918 
Treasury stock, at cost — 28,088,186 and 28,974,069 shares(1,194)(1,125)
Accumulated other comprehensive income (loss), net of tax663
(337)
Treasury stock, at cost — 32,034,244 and 26,434,682 sharesTreasury stock, at cost — 32,034,244 and 26,434,682 shares(1,740)(1,192)
Accumulated other comprehensive income, net of taxAccumulated other comprehensive income, net of tax172 1,170 
Total stockholders' equity13,494
16,903
Total stockholders' equity17,843 18,556 
Total liabilities and stockholders’ equity$225,260
$224,576
Total liabilities and stockholders’ equity$76,578 $74,111 
See Notes to Consolidated Financial Statements.
131

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
Consolidated Statements of Changes in Stockholders' Equity

For the years ended December 31,
(in millions, except for share and per share data)(in millions, except for share and per share data)202120202019
Preferred StockPreferred Stock$334 $334 $334 
For the years ended December 31,
(In millions, except for share data)201720162015
Common Stock$4
$4
$5
Common Stock
Additional Paid-in Capital Additional Paid-in Capital
Additional Paid-in Capital, beginning of period5,247
8,973
9,123
Additional Paid-in Capital, beginning of period4,322 4,312 4,378 
Issuance of shares under incentive and stock compensation plans(76)(143)(165)Issuance of shares under incentive and stock compensation plans(90)(96)(100)
Stock-based compensation plans expense104
74
78
Stock-based compensation plans expense116 106 114 
Tax benefit on employee stock options and share-based awards
5
27
Issuance of shares for warrant exercise(67)(16)(90)Issuance of shares for warrant exercise— — (80)
Treasury stock retired(829)(3,646)
Treasury stock retired(1,039)— — 
Additional Paid-in Capital, end of period4,379
5,247
8,973
Additional Paid-in Capital, end of period3,309 4,322 4,312 
Retained Earnings Retained Earnings
Retained Earnings, beginning of period13,114
12,550
11,191
Retained Earnings, beginning of period13,918 12,685 11,055 
Net (loss) income(3,131)896
1,682
Cumulative effect of accounting changes, net of taxCumulative effect of accounting changes, net of tax— (18)— 
Adjusted balance beginning of periodAdjusted balance beginning of period13,918 12,667 11,055 
Net incomeNet income2,365 1,737 2,085 
Dividends declared on preferred stockDividends declared on preferred stock(21)(21)(21)
Dividends declared on common stock(341)(332)(323)Dividends declared on common stock(498)(465)(434)
Retained Earnings, end of period9,642
13,114
12,550
Retained Earnings, end of period15,764 13,918 12,685 
Treasury Stock, at cost Treasury Stock, at cost
Treasury Stock, at cost, beginning of period(1,125)(3,557)(2,527)Treasury Stock, at cost, beginning of period(1,192)(1,117)(1,091)
Treasury stock acquired(1,028)(1,330)(1,250)Treasury stock acquired(1,702)(150)(200)
Treasury stock retired829
3,647

Treasury stock retired1,039 — — 
Issuance of shares under incentive and stock compensation plans100
153
184
Issuance of shares under incentive and stock compensation plans146 112 135 
Net shares acquired related to employee incentive and stock compensation plans(37)(54)(54)Net shares acquired related to employee incentive and stock compensation plans(31)(37)(41)
Issuance of shares for warrant exercise67
16
90
Issuance of shares for warrant exercise— — 80 
Treasury Stock, at cost, end of period(1,194)(1,125)(3,557)Treasury Stock, at cost, end of period(1,740)(1,192)(1,117)
Accumulated Other Comprehensive Income (Loss), net of tax Accumulated Other Comprehensive Income (Loss), net of tax
Accumulated Other Comprehensive Income (Loss), net of tax, beginning of period(337)(329)928
Accumulated Other Comprehensive Income (Loss), net of tax, beginning of period1,170 52 (1,579)
Total other comprehensive income (loss)1,000
(8)(1,257)Total other comprehensive income (loss)(998)1,118 1,631 
Accumulated Other Comprehensive Income (Loss), net of tax, end of period663
(337)(329)
Accumulated Other Comprehensive Income, net of tax, end of periodAccumulated Other Comprehensive Income, net of tax, end of period172 1,170 52 
Total Stockholders’ Equity$13,494
$16,903
$17,642
Total Stockholders’ Equity$17,843 $18,556 $16,270 
Preferred Shares OutstandingPreferred Shares Outstanding13,800 13,800 13,800 
 
Common Shares Outstanding Common Shares Outstanding
Common Shares Outstanding, beginning of period (in thousands)373,949
401,821
424,416
Common Shares Outstanding, beginning of period (in thousands)358,489 359,570 359,151 
Treasury stock acquired(20,218)(30,782)(28,431)Treasury stock acquired(25,878)(2,661)(3,412)
Issuance of shares under incentive and stock compensation plans2,301
3,766
4,877
Issuance of shares under incentive and stock compensation plans2,902 2,298 2,906 
Return of shares under incentive and stock compensation plans to treasury stock(747)(1,243)(1,311)Return of shares under incentive and stock compensation plans to treasury stock(587)(718)(796)
Issuance of shares for warrant exercise1,550
387
2,270
Issuance of shares for warrant exercise— — 1,721 
Common Shares Outstanding, end of period356,835
373,949
401,821
Common Shares Outstanding, end of period334,926 358,489 359,570 
Cash dividends declared per common shareCash dividends declared per common share$1.44 $1.30 $1.20 
Cash dividends declared per preferred shareCash dividends declared per preferred share$1,500.00 $1,500.00 $1,500.00 
See Notes to Consolidated Financial Statements.

132

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
Consolidated Statements of Cash Flows



For the years ended December 31,
For the years ended December 31,
(In millions)201720162015
(in millions)(in millions)202120202019
Operating Activities Operating Activities 
Net income (loss)$(3,131)$896
$1,682
Adjustments to reconcile net income (loss) to net cash provided by operating activities 
 
 
Net realized capital (gains) losses(111)187
156
Net incomeNet income$2,365 $1,737 $2,085 
Adjustments to reconcile net income to net cash provided by operating activitiesAdjustments to reconcile net income to net cash provided by operating activities 
Net realized gainsNet realized gains(530)(34)(395)
Amortization of deferred policy acquisition costs1,417
1,523
1,502
Amortization of deferred policy acquisition costs1,680 1,706 1,622 
Additions to deferred policy acquisition costs(1,383)(1,390)(1,390)Additions to deferred policy acquisition costs(1,751)(1,666)(1,635)
Depreciation and amortization399
398
373
Depreciation and amortization680 562 451 
Pension settlement expense747


Loss on extinguishment of debt

21
Loss on extinguishment of debt— — 90 
Loss (gain) on sale of business3,257
81
(6)
Loss on sale of businessLoss on sale of business21 48 — 
Other operating activities, net408
178
153
Other operating activities, net(133)85 76 
Change in assets and liabilities: Change in assets and liabilities:
(Increase) decrease in reinsurance recoverables(935)272
176
Increase (decrease) in accrued and deferred income taxes170
(250)363
Impact of tax reform on accrued and deferred income taxes877


Increase in unpaid losses and loss adjustment expenses, reserve for future policy benefits, and unearned premiums1,648
322
275
Increase in reinsurance recoverablesIncrease in reinsurance recoverables(582)(540)(81)
Net change in accrued and deferred income taxesNet change in accrued and deferred income taxes85 459 886 
Increase in insurance liabilitiesIncrease in insurance liabilities2,416 1,426 768 
Net change in other assets and other liabilities(1,177)(151)(549)Net change in other assets and other liabilities(158)88 (378)
Net cash provided by operating activities2,186
2,066
2,756
Net cash provided by operating activities4,093 3,871 3,489 
Investing Activities 
 
 
Investing Activities 
Proceeds from the sale/maturity/prepayment of: 
 
 
Proceeds from the sale/maturity/prepayment of: 
Fixed maturities, available-for-sale31,646
24,486
25,946
Fixed maturities, available-for-sale22,457 19,534 18,499 
Fixed maturities, fair value option148
238
181
Equity securities, available-for-sale810
709
1,319
Equity securities at fair valueEquity securities at fair value626 1,485 1,553 
Mortgage loans734
647
792
Mortgage loans1,506 948 771 
Partnerships274
779
624
Partnerships537 167 238 
Payments for the purchase of: 
 
 
Payments for the purchase of: 
Fixed maturities, available-for-sale(30,923)(21,844)(27,744)Fixed maturities, available-for-sale(21,754)(21,112)(19,881)
Fixed maturities, fair value option
(94)(251)
Equity securities, available-for-sale(638)(662)(1,454)
Equity securities at fair valueEquity securities at fair value(1,420)(962)(1,316)
Mortgage loans(1,096)(717)(870)Mortgage loans(2,386)(1,264)(1,275)
Partnerships(509)(441)(620)Partnerships(1,317)(491)(303)
Net payments for derivatives(314)(247)(173)
Net proceeds from (payments for) derivativesNet proceeds from (payments for) derivatives(7)112 32 
Net additions to property and equipment(250)(224)(307)Net additions to property and equipment(133)(114)(105)
Net (payments for) proceeds from short-term investments(144)(1,377)3,071
Net proceeds from (payments for) short-term investmentsNet proceeds from (payments for) short-term investments(417)(368)1,491 
Other investing activities, net21
(129)(29)Other investing activities, net(169)(1)49 
Proceeds from businesses sold, net of cash transferred222


Proceeds from businesses sold, net of cash transferred11 — — 
Amounts paid for business acquired, net of cash acquired(1,423)(175)
Amounts paid for business acquired, net of cash acquired— — (1,901)
Net cash (used for) provided by investing activities(1,442)949
485
Net cash used for investing activitiesNet cash used for investing activities(2,466)(2,066)(2,148)
Financing Activities 
 
 
Financing Activities 
Deposits and other additions to investment and universal life-type contracts4,602
4,186
4,718
Deposits and other additions to investment and universal life-type contracts89 60 123 
Withdrawals and other deductions from investment and universal life-type contracts(13,562)(14,790)(17,085)Withdrawals and other deductions from investment and universal life-type contracts(75)(102)(124)
Net transfers from separate accounts related to investment and universal life-type contracts7,969
9,822
11,046
Repayments at maturity or settlement of consumer notes(13)(17)(33)
Net increase in securities loaned or sold under agreements to repurchase1,320
188
507
Net decrease in securities loaned or sold under agreements to repurchaseNet decrease in securities loaned or sold under agreements to repurchase— (587)(323)
Repayment of debt(416)(275)(773)Repayment of debt— (500)(1,583)
Proceeds from the issuance of debt500


Proceeds from the issuance of debt588 — 1,376 
Net (return) issuance of shares under incentive and stock compensation plans(10)9
42
Net issuance (return) of shares under incentive and stock compensation plansNet issuance (return) of shares under incentive and stock compensation plans25 (21)(6)
Treasury stock acquired(1,028)(1,330)(1,250)Treasury stock acquired(1,702)(150)(200)
Dividends paid on preferred stockDividends paid on preferred stock(21)(21)(21)
Dividends paid on common stock(341)(334)(316)Dividends paid on common stock(485)(457)(433)
Net cash used for financing activities(979)(2,541)(3,144)Net cash used for financing activities(1,581)(1,778)(1,191)
Foreign exchange rate effect on cash70
(40)(48)Foreign exchange rate effect on cash(6)(9)
Net (decrease) increase in cash, including cash classified as assets held for sale(165)434
49
Less: Net (decrease) increase in cash classified as assets held for sale(17)249
47
Net (decrease) increase in cash(148)185
2
Cash — beginning of period328
143
141
Cash — end of period$180
$328
$143
Net increase in cash and restricted cash, including cash classified within assets held for saleNet increase in cash and restricted cash, including cash classified within assets held for sale40 35 141 
Less: Net increase (decrease) in cash classified as assets held for saleLess: Net increase (decrease) in cash classified as assets held for sale(58)58 — 
Net increase (decrease) in cash and restricted cashNet increase (decrease) in cash and restricted cash98 (23)141 
Cash and restricted cash — beginning of periodCash and restricted cash — beginning of period239 262 121 
Cash and restricted cash — end of periodCash and restricted cash — end of period$337 $239 $262 
Supplemental Disclosure of Cash Flow Information 
 
 
Supplemental Disclosure of Cash Flow Information 
Income tax received (paid)$6
$(130)$80
Income tax paid (received)Income tax paid (received)$496 $(71)$(396)
Interest paid$322
$336
$361
Interest paid$214 $232 $261 
See Notes to Consolidated Financial Statements.
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Note 1 - Basis of Presentation and Significant Accounting Policies
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
(Dollar amounts in millions, except for per share data, unless otherwise stated)

1. Basis of Presentation and Significant Accounting Policies


BASIS OF PRESENTATION AND SIGNIFICANT ACCOUNTING POLICIES
Basis of Presentation
The Hartford Financial Services Group, Inc. is a holding company for insurance and financial services subsidiaries that provide property and casualty insurance, group life and disability products and mutual funds and exchange-traded products to individual and business customers in the United States as well as in the United Kingdom, and other international locations (collectively, “The Hartford”, the “Company”, “we” or “our”).
On December 3, 2017, Hartford Holdings, Inc., a wholly owned subsidiary of29, 2021, the Company entered into a definitive agreement to sellcompleted the sale of all of the issued and outstanding equity of Hartford Life, Inc. (“HLI”)Navigators Holdings (Europe) N.V., a Belgium holding company, and its lifesubsidiaries, Bracht, Deckers & Mackelbert N.V. (“BDM”) and annuity operating subsidiaries.
On November 1, 2017, Hartford Life and Accident Insurance Company (HLA)Assurances Contintales Contintale Verzekeringen N.V. (“ASCO”), a wholly owned subsidiary(collectively referred to as "Continental Europe Operations"). For further discussion of the Company, completed the acquisition of Aetna's U.S. group life and disability business through a reinsurance transaction.this transaction, see Note 22 - Business Dispositions.
On May 10, 2017, the Company completed the sale of its United Kingdom ("U.K.") property and casualty run-off subsidiaries.
On July 29, 2016,23, 2019, the Company completed the acquisition of Northern Homelands Company, the holding company of Maxum Specialty InsuranceThe Navigators Group, (collectively "Maxum"Inc. ("Navigators Group"). On July 29, 2016, the Company completed the acquisition of Lattice Strategies LLC ("Lattice").
, a global specialty underwriter, for $70 a share, or $2.137 billion in cash, including transaction expenses. For further discussion of these transactions, see Note 2 - Business Acquisitions and Note 2022 - Business Dispositions and Discontinued Operations of Notes to Consolidated Financial Statements.Dispositions.
The Consolidated Financial Statements have been prepared in accordance with accounting principles generally accepted in the United States of America (“U.S. GAAP”Generally Accepted Accounting Principles”) which differ materially from the accounting practices prescribed by various insurance regulatory authorities.
Consolidation
The Consolidated Financial Statements include the accounts of The Hartford Financial Services Group, Inc., and entities in which the Company directly or indirectly has a controlling financial interest. Entities in which the Company has significant influence over the operating and financing decisions but does not control are reported using the equity method. All intercompanyIntercompany transactions and balances between The Hartford and its subsidiaries and affiliates that are not held for sale have been eliminated .eliminated.
Discontinued Operations
The results of operations of a component of the Company are reported in discontinued operations when certain criteria are met as of the date of disposal, or earlier if classified as held-for-sale. When a component is identified for discontinued operations reporting, amounts for prior periods are retrospectively reclassified as discontinued operations. Components are identified as discontinued operations if they are a major part of an entity's operations and financial results such as a separate major
line of business or a separate major geographical area of operations.
Use of Estimates
The preparation of financial statements in conformity with U.S. GAAP,Generally Accepted Accounting Principles ("GAAP") requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates.
The most significant estimates include those used in determining property and casualty and group long-term disability insurance product reserves, net of reinsurance; evaluation of goodwill for impairment; valuation of investments and derivative instruments; valuation allowance on deferred tax assets; and contingencies relating to corporate litigation and regulatory matters.
Reclassifications
Certain reclassifications have been made to prior year financial information to conform to the current year presentation. In particular:
With respect to the Consolidated Statement of Operations:
Billing installment fees that were previously reflected as an offset to insurance operating costs and other expenses are now classified as fee income.
Flood servicing business has been realigned from specialty commercial within the Commercial Lines reporting segment to the Personal Lines reporting segment.
Amortization of other intangible assets has been reclassified out of insurance operating costs and other expenses.
With respect to the Consolidated Balance Sheets:
Assets and liabilities associated with the Company's life and annuity run-off business are now classified as assets and liabilities held for sale.
Unpaid losses and loss adjustment expenses and reinsurance recoverables for structured settlements reserves and recoverables due from the Company's life and annuity run-off business now classified as held for sale have been reclassified into the Company's P&C commercial lines business. Annuities purchased from the Company's life and annuity run-off business are recognized as reinsurance recoverables in cases where the Company has not obtained a release from the claimant. These amounts were previously eliminated in consolidation.
Policy loans have been reclassified to other investments.
Other intangible assets have been reclassified out of other assets.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
1. Basis of Presentation and Significant Accounting Policies (continued)

Adoption of New Accounting Standards
Stock CompensationGoodwill
On January 1, 20172020, the Company adopted new stock compensation guidance issued by the Financial Accounting Standards BoardBoard's ("FASB") on a prospective basis. The updated guidance requires the excess tax benefit or tax deficiency on vesting or settlement of stock-based awards to be recognized in earnings as an income tax benefit or expense, respectively, instead of as an adjustment to additional paid-in capital. The new guidance also requires the related cash flows to be presented in operating activities instead of in financing activities. The amount of excess tax benefit or tax deficiency realized on vesting or settlement of awards depends upon the difference between the market value of awards at vesting or settlement and the grant date fair value recognized through compensation expense. The excess tax benefit or tax deficiency is a discrete item in the reporting period in which it occurs and is not considered in determining the annual estimated effective tax rate for interim reporting. The excess tax benefit recognized in earnings for the year ended December 31, 2017 was $15, and the excess tax benefit recognized in additional paid-in capital for the years ended December 31, 2016 and 2015 was $5 and $27, respectively.
Future Adoption of New Accounting Standards
Reclassification of Effect of Tax Rate Change from AOCI to Retained Earnings
In February, the FASB issued new accounting guidance for the effect on deferred tax assets and liabilities related to items recorded in accumulated other comprehensive income ("AOCI") resulting from legislated tax reform enacted on December 22, 2017. The tax reform reduced the federal tax rate applied to the Company’s deferred tax balances from 35% to 21% on enactment.  Under U.S. GAAP the Company recorded the total effect of the change in enacted tax rates on deferred tax balances in the income tax expense component of net income.  The new accounting guidance permits the Company to reclassify the “stranded” tax effects out of AOCI and into retained earnings that resulted from recording the tax effects of unrealized investment gains, unrecognized actuarial losses on pension and other postretirement benefit plans, and cumulative translation adjustments at a 35% tax rate because the 14 point reduction in tax rate was recognized in net income instead of other comprehensive income. The Company will adopt the new guidance as of January 1, 2018. As a result of the reclassification, on January 1, 2018, the Company will reduce the estimated loss on sale recorded in income from discontinued operations by $193, net of tax, for the increase in AOCI related to the assets held for sale. The reduction in the loss on sale will result in a corresponding increase in assets held for sale and AOCI as of January 1, 2018 and the AOCI associated with assets held for sale will be removed from the balance sheet when the sale closes.
Additionally, as of January 1, 2018, the Company will reclassify $105 of stranded tax effects related to continuing operations which will have the effect of reducing AOCI and increasing retained earnings.
Hedging Activities
The FASB issued updated guidance on hedge accounting. The updates allow hedge accounting for new types of interest rate hedges of financial instruments and simplify documentation requirements to qualify for hedge accounting. In addition, any gain or loss from hedge ineffectiveness will be reported in the same income statement line with the effective hedge results and the hedged transaction. For cash flow hedges, the ineffectiveness will be recognized in earnings only when the hedged transaction affects earnings; otherwise, the ineffectiveness gains or losses will remain in AOCI. Under current accounting, total hedge ineffectiveness is reported separately in realized gains and losses apart from the hedged transaction. The updated guidance is effective January 1, 2019 through a cumulative effect adjustment that will reclassify cumulative ineffectiveness on open cash flow hedges from retained earnings to AOCI. Early adoption is permitted as of the beginning of a year. The Company has not yet determined the timing for adoption or estimated the effect on the Company’s financial statements.
Goodwill
The FASB issued updated guidance on testing goodwill for impairment.impairment with no effect at adoption. The updated guidance requires recognition and measurementimpairment of goodwill impairment based on the excess ofif the carrying value of the reporting unit compared to itsis greater than the estimated fair value, with the amount of the impairment not to exceed the carrying value of the reporting unit’s goodwill. Under existing guidance,Goodwill is reviewed for impairment at least annually and more frequently if the reporting unit’s carrying value exceeds its estimated fair value, the Company allocates the fair value of the reporting unit to all of the assets and liabilities of the reporting unit to determine an implied goodwill value. Anevents occur or circumstances change that would indicate that a triggering event for a potential impairment loss is then recognized for the excess, if any, of the carrying value of the reporting unit’s goodwill compared to the implied goodwill value. The Company expects to adopthas occurred. Under the updated guidance, January 1, 2020 on a prospective basis as required, although earlier adoption is permitted. While the Company would not have recognizedchanges in market-based factors are more likely to result in a goodwill impairment loss forthan under the years presented,prior accounting guidance, whether a reporting unit's fair value is estimated using an income approach or a market approach. For example, changes in the impactweighted average cost of capital that is used to discount expected cash flows under the adoption will depend onincome approach or changes in market-based factors such as peer company price to earnings multiples or price to book multiples under a market approach can significantly affect changes to the estimated fair value of the Company’seach reporting units compared to the carrying value at adoption. unit and such changes could result in impairments that have a material effect on our results of operations and financial condition.
Financial Instruments - Credit Losses
The FASB issuedOn January 1, 2020, the Company adopted the FASB’s updated guidance for recognition and measurement of credit losses on financial instruments. The new guidance will replacereplaces the “incurred loss” approach with an “expected loss” model for recognizing credit losses for financial instruments carried at other than fair value. Under the new model, for financial instruments carried at other than fair value, such as mortgage loans, reinsurance recoverables and receivables, an allowance for credit losses ("ACL") is recognized which will initially result in the recognition of greater allowances for losses. The allowance will beis an estimate of credit losses expected over the life of debt instruments,financial instruments. Under the prior accounting model an ACL was recognized using an incurred loss approach. The new guidance also requires that we estimate a liability for credit losses ("LCL") on off balance sheet credit exposures such as financial guarantees and mortgage loans, reinsurance recoverables and receivables. loan commitments that the Company cannot unconditionally cancel.
Credit losses on fixed maturities, available-for-sale (“AFS”("AFS") carried at fair value will continue to be measured like other-than-temporary impairments ("OTTI");based on the present value of expected future cash flows compared to amortized cost; however, the losses will beare now recognized through an allowance and no longer as an adjustment to the cost basis. Recoveries of OTTI
134

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Note 1 - Basis of Presentation and Significant Accounting Policies
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
1. Basis of Presentation and Significant Accounting Policies (continued)

will bean ACL and no longer as an adjustment to the amortized cost. Recoveries of credit losses on fixed maturities, AFS are now recognized as reversals of valuation allowancesthe ACL and no longer accreted as investment income through an adjustment to the investment yield. The allowanceACL on fixed maturities, AFS cannot cause the net carrying value to be below fair value and, therefore, it is possible that future increases in fair value due to decreases in market interest rates could cause the reversal of a valuation allowancethe ACL and increase net income. The new guidance also requires purchased financial assets with a more-than-insignificant amount of credit deterioration since original issuance to be recorded based on contractual amounts due and an initial allowance recorded at the date of purchase.
The Company adopted the guidance is effective January 1, 2020, through a cumulative-effect adjustment tothat decreased retained earnings forby $18, representing a net increase to the change in the allowance for credit losses for debt instruments carried at other than fair value.ACL and LCL, after tax. No allowance will beACL was recognized at adoption for fixed maturities, AFS; rather, their cost basis will bethese investments are evaluated for an allowance for credit lossesACL prospectively. The Company expectsdoes not have any purchased financial assets with a more than insignificant amount of credit deterioration since original issuance.
Impact of Adoption on Consolidated Balance Sheet
Balance as of January 1, 2020
Opening BalanceCumulative Effect of Accounting ChangeAdjusted Opening Balance
Mortgage loans$4,215 $4,215 
ACL on mortgage loans— $(19)(19)
Mortgage loans, net of ACL4,215 (19)4,196 
Premiums receivable and agents’ balances4,529 4,529 
ACL on premiums receivable and agents' balances(145)23 (122)
Premiums receivable and agents' balances, net of ACL4,384 23 4,407 
Reinsurance recoverables5,641 5,641 
ACL and allowance for disputed amounts on reinsurance recoverables(114)(2)(116)
Reinsurance recoverables, net of allowance for uncollectible reinsurance5,527 (2)5,525 
Deferred income tax asset, net299 304 
Other liabilities(5,157)(25)(5,182)
Retained Earnings$12,685 $(18)$12,667 
Summary of Adoption Impacts
Net increase to ACL and LCL$(23)
Net tax effects
Net decrease to retained earnings$(18)
Reference Rate Reform
On March 12, 2020, the Company adopted the FASB’s temporary guidance, which allows The Hartford to adoptaccount for contract modifications made solely due to rate reform (such as replacing London Inter-Bank Offered Rate ("LIBOR") with another reference rate) as continuations of existing contracts and to maintain hedge accounting when the updatedhedging effectiveness between a financial instrument and its hedge is only affected by the change to a replacement rate. As a result, The Hartford will not recognize gains and losses during the transition period of LIBOR to an alternative reference rate that would otherwise have arisen from accounting assessments and remeasurements. The guidance January 1, 2020, as required, although earlier adoption is permitted as of January 1, 2019.expires for contract modifications made and hedge relationships entered into or evaluated after December 31, 2022. The Company hasis not yet determinedrequired to measure the effect on the Company’s consolidated financial statements and the ultimate impact of the adoption will depend on the composition of the debt instruments and market conditions at the adoption date. Significant implementation matters yet to be addressed include estimating lifetime expected losses on debt instruments carried at other than fair value, determining the impact of valuation allowances on net investment income from fixed maturities AFS, updating our investment accounting system functionality to maintain adjustable valuation allowance on fixed maturities, AFS, subject to a fair value floor, and developing a detailed implementation plan.
Leases
The FASB issued updated guidance on lease accounting. Under the new guidance, lessees with operating leases will be required to recognize a liability for the present value of future minimum lease payments with a corresponding asset for the right of use of the property. Under existing guidance, future minimum lease payments on operating leases are commitments that are not recognized as liabilities on the balance sheet. The updated guidance is to be adopted effective January 1, 2019 through a cumulative effect adjustment to retained earnings for the earliest period presented, with early application permitted. Leases will be classified as financing or operating leases. Where the lease is economically similar to a purchase because The Hartford obtains control of the underlying asset, the lease will be a financing lease and the Company will recognize amortization of the right of use asset and interest expense on the liability. Where the lease provides The Hartford with only the right to control the use of the underlying asset over the lease term and the lease term is greater than one year, the lease will be an operating lease and the lease costs will be recognized as rental expense over the lease term on a straight-line basis. Leases with a term of one year or less will also be expensed over the lease term but will not be recognized on the balance sheet. The Company will adopt the new lease guidance effective January 1, 2019, and is currently evaluating the potential impact of the new guidance to the consolidated financial statements and the method of adoption. We do not expect a material impact to the consolidated financial statements; however, it is expected that assets and liabilities will increase
based on the present value of remaining lease payments for leases in place at the adoption date.
Financial Instruments- Recognition and Measurement
The FASB issued updated guidance for the recognition and measurement of financial instruments. The new guidance will require investments in equity securities to be measured at fair value with any changes in valuation reported in net income except for investments that are consolidated or are accounted for under the equity method of accounting. The new guidance will also require a deferred tax asset resulting from net unrealized losses on available-for-sale fixed maturities that are recognized in AOCI to be evaluated for recoverability in combination with the Company’s other deferred tax assets. Under existing guidance, the Company measures investments in equity securities, AFS at fair value with changes in fair value reported in other comprehensive income. As required, the Company will adopt the guidance effective January 1, 2018 through a cumulative effect adjustment to retained earnings. Early adoption is not allowed. The impact to the Company will be increased volatility in net income beginning in 2018. Any difference in the evaluation of deferred tax assets may also affect stockholders' equity. Cash flows will not be affected. The impact will depend on the composition of the Company’s investment portfolio in the future and changes in fair value of the Company’s investments. As of January 1, 2018, the Company will reclassify from AOCI to retained earnings net unrealized gains of $83, after tax, related to equity securities, AFS having a fair value of $1.0 billion. Had the new accounting guidance been in place since the beginning of 2017, the Company would have recognized mark-to-market gains of $25 after-tax in net income for the year ended December 31, 2017.
Revenue Recognition
The FASB issued updated guidance for recognizing revenue. The guidance excludes insurance contracts and financial instruments. Revenue is to be recognized when, or as, goods or services are transferred to customers in an amount that reflects the consideration that an entity is expected to receive in exchange for those goods or services, and this accounting guidance is similar to current accounting for many transactions. This guidance is effective retrospectively on January 1, 2018, with a choice of restating prior periods or recognizing a cumulative effect for contracts in place as of the adoption date. Upon adoption on January 1, 2018, the Company will present fee income within the Mutual Funds segment gross of related distribution costs that are currently netted against revenues. Distribution costs of $188, $184, and $190 for the years ended December 31, 2017, 2016 and 2015, respectively, will be reclassified from fee income to insurance operating costs and other expenses. The adoption will not have a material effect on the Company’sits financial position, cash flows or net income.income because the guidance
135

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Note 1 - Basis of Presentation and Significant Accounting Policies
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
1. Basis
provides relief from accounting for the effects of Presentationthe change to a replacement rate.
Future Adoption of New Accounting Standards
Reserve for Future Policy Benefits
The FASB issued new guidance on accounting for long-duration insurance contracts. The Company’s long-duration insurance contracts include paid-up life insurance and Significant Accounting Policies (continued)whole-life insurance policies resulting from conversion from group life policies and run-off structured settlement and terminal funding agreement liabilities with total future policy benefit reserves of $596 and $638 as of December 31, 2021 and 2020, respectively. Under existing guidance, a reserve for future policy benefits is calculated as the present value of future benefits and related expenses less the present value of any future premiums using assumptions “locked in” at the time the policies were issued, including discount rate, lapse rate, mortality, and expense assumptions. Under existing guidance, assumptions are only updated if there is an expected premium deficiency. The new guidance will require that underlying cash flow assumptions (such as for lapse rate and mortality) be reviewed and updated at least annually in the same quarter each year. The new guidance also requires that the discount rate assumption be updated each quarter and be based on an upper-medium grade (low-credit-risk) fixed-income investment yield. The change in the reserve estimate as a result of updating cash flow assumptions will be recognized in net income. The change in the reserve estimate as a result of updating the discount rate assumption will be recognized in other comprehensive income. Because reserves will be based on updated assumptions and no longer locked in at contract inception, there will no longer be a test for premium deficiency. The new guidance will be effective January 1, 2023, and will be applied retrospectively to January 1, 2021 (the “transition date”). The Company will not early adopt the updated guidance and will apply a modified retrospective transition method.
The Company’s implementation activities are ongoing and include reviewing and validating methodologies, data and assumptions used to estimate the reserve for future policy benefits and developing disclosures as required by the new guidance. The Company expects the adoption of the new guidance to result in an increase to the reserve for future policy benefits and a corresponding decrease to accumulated other comprehensive income ("AOCI") as of the transition date because market upper-medium grade (low-credit-risk) fixed-income investment yields were lower as of the transition date than the locked in rates that were previously used to discount the reserves. The adoption is not expected to have a material effect on the Company’s total liabilities, stockholders’ equity or results of operations.

Significant Accounting Policies
The Company’s significant accounting policies are as follows:
Revenue Recognition
Premium Revenue from Direct Insurance and Assumed Reinsurance
Property and casualty insurance premiums are earned on a pro rata basis over the policy period and include accruals for policies that have been written by agents but not yet reported to us, as well as ultimate premium revenue anticipated under auditable and retrospectively rated policies. We estimate the amount of premium not yet reported based on current and historical trends of the business being written. Such estimates are regularly reviewed and updated and any resulting adjustments are included in the current year's results. Unearned premiums represent the premiums applicable to the unexpired terms of policies in force. An estimated allowance for doubtful accounts is recorded on the basisforce, or period of periodic evaluations of balances due from insureds, management’s experience and current economic conditions. The Company charges off any balances that are determined to be uncollectible. The allowance for doubtful accounts included in premiums receivable and agents’ balances in the Consolidated Balance Sheets was $132 and $137 as of December 31, 2017 and 2016, respectively.risk.
Group life, disability and accident premiums are generally both due from policyholders and recognized as revenue on a pro rata basis over the period of the contracts.
An estimated ACL is recorded on the basis of periodic evaluations of balances due from insureds and considering historical credit loss information, adjusted for current economic conditions and beginning January 1, 2020, reasonable and supportable forecasts when appropriate . The Company records total credit loss expenses related to premiums receivable in insurance operating costs and other expenses. Write-offs of premiums receivable and agents' balances and any related ACL are recorded in the period in which the balance is deemed uncollectible. Refer to Note 8 - Premiums Receivable and Agents' Balances for further discussion regarding the allowance for doubtful accounts included in premiums receivable and agents’ balances.
Revenue from Non-Insurance Contracts with Customers
Installment fees are charged on property and casualty insurance contracts for billing the insurance customer in installments over the policy term. These fees are recognized in fee income as earned on collection.
Insurance servicing revenues within Personal Lines consist of up-front commissions earned for collecting premiums and processing claims on insurance policies for which The Hartford does not assume underwriting risk, predominantly related to the National Flood Insurance Plan program. These insurance servicing revenues are recognized over the period of the flood program's policy terms.
Group Benefits earns fee income from employers for the administration of underwriting, implementation and claims processing for employer self-funded plans and for leave management services. Fees are recognized as services are provided and collected monthly.
Hartford Funds provides investment management, administrative and distribution services to mutual funds and exchange-traded products. The Company earnsassesses investment advisory, distribution and other asset management fees primarily based on the average daily net asset values of thefrom mutual funds and exchange-traded products, which are
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Note 1 - Basis of Presentation and Significant Accounting Policies
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)

recorded as fee income in the period in which the services are provided. Commissionprovided and are collected monthly. Fluctuations in domestic and international markets and related investment performance, volume and mix of sales and redemptions of mutual funds or exchange-traded products, and other changes to the composition of assets under management are all factors that ultimately have a direct effect on fee income earned.
Hartford Funds other fees are based on the sale proceeds and recognized at the time of the transaction. Transferprimarily include transfer agent fees, aregenerally assessed as a charge per account, and are recognized as fee income in the period in which the services are provided.provided with payments collected monthly.
Other revenuesCorporate investment management and other fees are primarily consistsfor managing third party invested assets, including management of servicing revenuesa portion of the invested assets of The Hartford’s former life and annuity business. These fees, calculated based on the average quarterly net asset values, are recorded in the period in which are recognized asthe services are performed.provided and are collected quarterly. Fluctuations in markets and interest rates and other changes to the composition of assets under management are all factors that ultimately have a direct effect on fee income earned.
Dividends to Policyholders
Policyholder dividends are paid to certain property and casualty policyholders. Policies that receive dividends are referred to as participating policies. Participating dividends to policyholders are accrued and reported in insurance operating costs and other expenses and other liabilities using an estimate of the amount to be paid based on underlying contractual obligations under policies and applicable state laws.
Net written premiums for participating property and casualty insurance policies represented 10%7%, 9%7% and 10%9% of total net written premiums for the years ended December 31, 2017, 20162021, 2020 and 2015,2019, respectively. Participating dividends to property and casualty policyholders were $35, $15$24, $29 and $17$30 for the years ended December 31, 2017, 20162021, 2020 and 2015,2019, respectively.
There were no additional amounts of income allocated to participating policyholders.
Investments
Overview
The Company’s investments in fixed maturities include bonds, structured securities, and redeemable preferred stock and commercial paper. Most of these investments along with certain equity securities, which include common and non-redeemable
preferred stocks, are classified as available-for-sale ("AFS")AFS and are carried at fair value. The after-taxafter tax difference between fair value and cost or amortized cost is reflected in stockholders’ equity as a component of AOCI. Effective January 1, 2018, equityEquity securities will beare measured at fair value with any changes in valuation reported in net income. For further information, see Financial Instruments - Recognition and Measurement discussion above. Fixed maturities for which the Company elected the fair value option are classified as FVO, generally certain securities that contain embedded credit derivatives, are carried at fair value with changes in value recorded in realized capital gains and losses. Mortgage loans are recorded at the outstanding principal balance adjusted for amortization of premiums or discounts and net of valuation allowances.an ACL. Short-term investments are carried at amortized cost, which approximates fair value. Limited partnerships and other alternative investments are reported at their carrying value and are primarily accounted for under the equity method with the Company’s share of earnings included in net investment income. Recognition of income related to limited partnerships and other alternative investments is delayed due to the availability of the related financial information, as private equity and other funds are generally on a three-month delay and hedge funds on a one-month delay.
Accordingly, income for the years ended December 31, 2017, 2016,2021, 2020, and 20152019 may not include the full impact of current year changes in valuation of the underlying assets and liabilities of the funds, which are generally obtained from the limited partnerships and other alternative investments’ general partners.partnerships. Other investments primarily consist of investments of consolidated investment funds for which the Company has provided seed money and reports the underlying investments at fair value with changes in the fair value recognized in income consistent with accounting requirements for investment companies. Also included in other investments are derivative instruments which are carried at fair value.value, overseas deposits which are measured at fair value using the net asset value as a practical expedient, equity fund investments, and certain investments for which the Company has elected the fair value option ("FVO"). These investments are carried at fair value and changes in value are recorded in net realized gains and losses.
Net Realized Capital Gains and Losses
Net realized capital gains and losses from investment sales are reported as a component of revenues and are determined on a specific identification basis. Net realized capital gains and losses also result from fair value changes in equity securities, fixed maturities, and equity securities FVO, and derivatives contracts (both free-standing and embedded) that do not qualify, or are not designated, as a hedge for accounting purposes as well as ineffectiveness on derivatives that qualify for hedge accounting treatment. Impairmentspurposes. Prior to January 1, 2020, impairments of fixed maturities and changes in mortgage loan valuation allowances arewere recognized as net realized capital losses in accordance with the Company’s impairment and mortgage loan valuation allowance policies as discussed in Note 6 - Investments-Investments. Effective January 1, 2020, the Company records net credit losses on fixed maturities, AFS and changes in the ACL on mortgage loans as a component of Notes to Consolidated Financial Statements. Foreign currency transaction remeasurements are also included in net realized capital gains and losses. For further information, see Financial Instruments - Credit Losses discussion above.
Net Investment Income
Interest income from fixed maturities and mortgage loans is recognized when earned on the constant effective yield method based on the estimated timing of cash flows. The amortization of premiumMost premiums and accretion of discount fordiscounts on fixed maturities also takes into considerationare amortized to the maturity date. Premiums on callable bonds may be amortized to call and maturity dates that produce the lowest yield.based on call prices. For securitized financial assets subject to prepayment risk, yields are recalculated and adjusted periodically to reflect historical and/or estimated future prepayments using the retrospective method; however, if these investments are impaired and formethod. For certain other asset-backed securities, including securities that previously had an ACL and interest only securities, any yield adjustments are made using the prospective method. Prepayment fees and make-whole payments on fixed maturities and mortgage loans are recorded in net investment income when earned. For
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
1. Basis of Presentation and Significant Accounting Policies (continued)

equity securities, dividends are recognized as investment income on the ex-dividend date. Limited partnerships and other alternative investments primarily use the equity method of accounting to recognize the Company’s share of earnings; however,earnings. Prior to January 1, 2020, for a portion of those investments,impaired fixed maturities, the Company used investment fund accounting applied to a wholly-owned fund of funds which was liquidated during 2016. For impaired debt securities, the Company accretesaccreted the new amortized cost basis to the estimated future cash flows over the expected remaining life of the securityinvestment by prospectively adjusting the security’seffective yield, if necessary. Effective January 1, 2020, the Company no longer records credit losses as adjustments to the amortized cost of the fixed maturity but rather records an ACL. Future changes in the ACL resulting from improvements in expected future cash flows are not recorded as adjustments to yield through net investment income but are recorded through net realized gains and losses. For fixed maturities with an ACL, net investment income is recognized at
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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)

the original effective rate and accretion of the ACL is recognized through net realized gains and losses. For further information, see Financial Instruments - Credit Losses discussion above. The Company’s non-income producing investments were not material for the years ended December 31, 2017, 20162021, 2020 and 2015.2019.
Derivative Instruments
Overview
The Company utilizes a variety of over-the-counter ("OTC"), transactions derivatives, derivatives cleared through central clearing houses ("OTC-cleared") and exchange traded derivative instruments as part of its overall risk management strategy as well as to enter intoengage in income generation covered call transactions and replication transactions. The types of instruments may include swaps, caps, floors, forwards, futures and options to achieve one of fourthe following Company-approved objectives:
to hedge risk arising from interest rate, equity market, commodity market, credit spread and issuer default, price or currency exchange rate riskrates or volatility;
to manage liquidity;
to control transaction costs;
to enter into income generation covered call transactions and synthetic replication transactions.
Interest rate and credit default swaps involve the periodic exchange of cash flows with other parties, at specified intervals, calculated using agreed upon rates or other financial variables and notional principal amounts. Generally, little to no cash or principal payments are exchanged at the inception of the contract. Typically, at the time a swap is entered into, the cash flow streams exchanged by the counterparties are equal in value.
Interest rate cap and floor contracts entitle the purchaser to receive from the issuer at specified dates, the amount, if any, by which a specified market rate exceeds the cap strikeThe Company clears certain interest rate or falls belowswap and credit default swap derivative transactions through central clearing houses. OTC-cleared derivatives require initial collateral at the floor strike interest rate, applied to a notional principal amount. A premium payment determined at inception is made by the purchaser of the contracttrade in the form of cash or highly liquid securities, such as U.S. Treasuries and no principal paymentsgovernment agency investments. Central clearing houses also require additional cash as variation margin based on daily market value movements. For information on collateral, see the Derivative Collateral Arrangements section in Note 7 - Derivatives. In addition, OTC-cleared transactions include price alignment amounts either received or paid on the variation margin, which are exchanged.reflected in realized gains and losses or, if characterized as interest, in net investment income.
Forward contracts are customized commitments that specify a rate of interest or currency exchange rate to be paid or received on an obligation beginning on a future start date and are typically settled in cash.
Financial futures are standardized commitments to either purchase or sell designated financial instruments, at a future date, for a specified price and may be settled in cash or through delivery of the underlying instrument. Futures contracts trade on organized exchanges. Margin requirements for futures are met by pledging securities or cash, and changes in the futures’ contract values are settled daily in cash.
Option contracts grant the purchaser, for a premium payment, the right to either purchase from or sell to the issuer a financial instrument at a specified price, within a specified period or on a stated date. The contracts may reference commodities, which grant the purchaser the right to either purchase from or sell to the issuer commodities at a specified price, within a specified period or on a stated date. Option contracts are typically settled in cash.
Foreign currency swaps exchange an initial principal amount in two currencies, agreeing to re-exchange the currencies at a future date, at an agreed upon exchange rate. There may also be a periodic exchange of payments at specified intervals calculated using the agreed upon rates and exchanged principal amounts.
The Company’s derivative transactions conducted in insurance company subsidiaries are used in strategies permitted under the derivative use plans required by the State of Connecticut, the State of Illinois and the State of New York insurance departments.
Accounting and Financial Statement Presentation of Derivative Instruments and Hedging Activities
Derivative instruments are recognized on the Consolidated Balance Sheets at fair value and are reported in Other Investments and Other Liabilities. For balance sheet presentation purposes, the Company has elected to offset the fair value amounts, income accruals, and related cash collateral receivables and payables of OTC derivative instruments executed in a legal entity and with the same counterparty or under a master netting agreement, which provides the Company with the legal right of offset.
The Company clears certain interest rate swap and credit default swap derivative transactions through central clearing houses. OTC-cleared derivatives require initial collateral at the inception of the trade in the form of cash or highly liquid securities, such as U.S. Treasuries and government agency investments. Central clearing houses also require additional cash as variation margin based on daily market value movements. For information on collateral, see the derivative collateral arrangements section in Note 7 - Derivatives of Notes to Consolidated Financial Statements. In addition, OTC-cleared transactions include price alignment amounts either received or paid on the variation margin, which are reflected in realized capital gains and losses or, if characterized as interest, in net investment income.
On the date the derivative contract is entered into, the Company designates the derivative as (1) a hedge of the fair value of a recognized asset or liability (“fair value” hedge), (2) a hedge of the variability in cash flows of a forecasted transaction or of amounts to be received or paid related to a recognized asset or liability (“cash flow” hedge), (3) a hedge of a net investment in a foreign operation (“net investment” hedge) or (4) held for other investment and/or risk management purposes, which primarily involve managing asset or liability related risks and do not qualify for hedge accounting. The Company currently does not designate any derivatives as fair value or net investment hedges.
Cash Flow Hedges - Changes in the fair value of a derivative that is designated and qualifies as a cash flow hedge, including foreign-currency cash flow hedges, are recorded in AOCI and are
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
1. Basis of Presentation and Significant Accounting Policies (continued)

reclassified into earnings when the variability of the cash flow of the hedged item impacts earnings. Gains and losses on derivative contracts that are reclassified from AOCI to current period earnings are included in the line item in the Consolidated Statements of Operations in which the cash flows of the hedged item are recorded. Any hedge ineffectiveness is recorded immediately in current period earnings as net realized capital gains and losses. Periodic derivative net coupon settlements are recorded in the line item of the Consolidated Statements of Operations in which the cash flows of the hedged item are recorded. Cash flows from cash flow hedges are presented in the same category as the cash flows from the items being hedged in the Consolidated Statement of Cash Flows.
Other Investment and/or Risk Management Activities - The Company’s other investment and/or risk management activities
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THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)

primarily relate to strategies used to reduce economic risk or replicate permitted investments and do not receive hedge accounting treatment. Changes in the fair value, including periodic derivative net coupon settlements, of derivative instruments held for other investment and/or risk management purposes are reported in current period earnings as net realized capital gains and losses.
Hedge Documentation and Effectiveness Testing
To qualify for hedge accounting treatment, a derivative must be highly effective in mitigating the designated changes in fair value or cash flowflows of the hedged item. At hedge inception, the Company formally documents all relationships between hedging instruments and hedged items, as well as its risk-management objective and strategy for undertaking each hedge transaction. The documentation process includes linking derivatives that are designated as fair value, cash flow, or net investment hedges to specific assets or liabilities on the balance sheet or to specific forecasted transactions and defining the effectiveness and ineffectiveness testing methods to be used. The Company also formally assesses both at the hedge’s inception and ongoing on a quarterly basis, whether the derivatives that are used in hedging transactions have been and are expected to continue to be highly effective in offsetting changes in fair values, cash flows or net investment in foreign operations of hedged items. Hedge effectiveness is assessed primarily using quantitative methods as well as using qualitative methods. Quantitative methods include regression or other statistical analysis of changes in fair value or cash flows associated with the hedge relationship. Qualitative methods may include comparison of critical terms of the derivative to the hedged item. Hedge ineffectiveness of the hedge relationships are measured each reporting period using the “Change in Variable Cash Flows Method”, the “Change in Fair Value Method”, the “Hypothetical Derivative Method”, or the “Dollar Offset Method”.
Discontinuance of Hedge Accounting
The Company discontinues hedge accounting prospectively when (1) it is determined that the qualifying criteria are no longer met; (2) the derivative is no longer designated as a hedging instrument; or (3) the derivative expires or is sold, terminated or exercised.
When hedge accounting is discontinued because it is determined that the derivative no longer qualifies as an effective fair value
hedge, the derivative continues to be carried at fair value on the balance sheet with changes in its fair value recognized in current period earnings. Changes in the fair value of the hedged item attributable to the hedged risk is no longer adjusted through current period earnings and the existing basis adjustment is amortized to earnings over the remaining life of the hedged item through the applicable earnings component associated with the hedged item.
When cash flow hedge accounting is discontinued because the Company becomes aware that it is not probable that the forecasted transaction will occur, the derivative continues to be carried on the balance sheet at its fair value, and gains and losses that were accumulated in AOCI are recognized immediately in earnings.
In other situations in which hedge accounting is discontinued, including those where the derivative is sold, terminated or exercised, amounts previously deferred in AOCI are reclassified into earnings when earnings are impacted by the hedged item.
Embedded Derivatives
The Company purchasesmay purchase investments that contain embedded derivative instruments. When it is determined that (1) the embedded derivative possesses economic characteristics that are not clearly and closely related to the economic characteristics of the host contract and (2) a separate instrument with the same terms would qualify as a derivative instrument, the embedded derivative is bifurcated from the host for measurement purposes. The embedded derivative, which is reported with the host instrument in the Consolidated Balance Sheets, is carried at fair value with changes in fair value reported in net realized capital gains and losses.
Credit Risk of Derivative Instruments
Credit risk is defined as the risk of financial loss due to uncertainty of an obligor’s or counterparty’s ability or willingness to meet its obligations in accordance with agreed upon terms. Credit exposures are measured using the market value of the derivatives, resulting in amounts owed to the Company by its counterparties or potential payment obligations from the Company to its counterparties. The Company generally requires that OTC derivative contracts, other than certain forward contracts, be governed by International Swaps and Derivatives Association ("ISDA") agreements which are structured by legal entity and by counterparty, and permit right of offset. Some agreements require daily collateral settlement based upon agreed upon thresholds. For purposes of daily derivative collateral maintenance, credit exposures are generally quantified based on the prior business day’s market value and collateral is pledged to and held by, or on behalf of, the Company to the extent the current value of the derivatives exceed the contractual thresholds. For the Company’s domestic derivative programs, the maximum uncollateralized threshold for a derivative counterparty for a single legal entity is $10.greater than zero, subject to minimum transfer thresholds, if applicable. The CompanyCompany also minimizes the credit risk of derivative instruments by entering into transactions with high quality counterparties primarily rated A or better, which are monitored and evaluated by the Company’s risk management team and reviewed by senior management. OTC-cleared derivatives are governed by clearing house rules. Transactions cleared through a central clearing house reduce risk
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
1. Basis of Presentation and Significant Accounting Policies (continued)

due to their ability to require daily variation margin and act as an independent valuation source. In addition, the Company monitors counterparty credit exposure on a monthly basis to ensure compliance with Company policies and statutory limitations.
Cash and Restricted Cash
Cash represents cash on hand and demand deposits with banks or other financial institutions. Restrictions on cash primarily relate to funds that are held to support regulatory and contractual obligations.
Reinsurance
The Company cedes insurance to affiliated and unaffiliated insurers in order to limit its maximum losses and to diversify its exposures and provide statutory surplus relief. Such arrangements do not relieve the Company of its primary liability to policyholders. Failure of reinsurers to honor their obligations could result in losses to the Company. The Company also assumes reinsurance from other insurers and is a member of and participates in reinsurance pools and associations. Assumed reinsurance refers to the Company’s acceptance of certain insurance risks that other insurance companies or pools have underwritten.
Reinsurance accounting is followed for ceded and assumed transactions that provide indemnification against loss or liability relating to insurance risk (i.e. risk transfer). To meet risk transfer requirements, a reinsurance agreement must include insurance risk, consisting of underwriting and timing risk, and a reasonable possibility of a significant loss to the reinsurer. If the ceded and assumed transactions do not meet risk transfer requirements, the Company accounts for these transactions as financingdeposit transactions. As of December 31, 2021, the Company's deposit liability was $99 reported in other liabilities.
Premiums, benefits, losses and loss adjustment expenses reflect the net effects of ceded and assumed reinsurance
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THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)

transactions. Included in other assets are prepaid reinsurance premiums, which represent the portion of premiums ceded to reinsurers applicable to the unexpired terms of the reinsurance contracts. Reinsurance recoverables are balances due from reinsurance companies for paid and unpaid losses and loss adjustment expenses and are presented net of an allowance for uncollectible reinsurance. Changes in the allowance for uncollectible reinsurance are reported in benefits, losses and loss adjustment expenses in the Company's Consolidated Statements of Operations.
The Company periodically evaluates the financial conditionrecoverability of its reinsurersreinsurance recoverable assets and concentrationsestablishes an allowance for uncollectible reinsurance. The allowance for uncollectible reinsurance reflects management’s best estimate of reinsurance cessions that may be uncollectible in the future due to reinsurers’ unwillingness or inability to pay. The allowance for uncollectible reinsurance comprises an ACL and an allowance for disputed balances. Based on this analysis, the Company may adjust the allowance for uncollectible reinsurance or charge off reinsurer balances that are determined to be uncollectible. The Company records credit risk. Reinsurancelosses related to reinsurance recoverables in benefits losses and loss adjustment expenses. Write-offs of reinsurance recoverables and any related ACL are recorded in the period in which the balance is placed with reinsurers that meet strict financial criteria established bydeemed uncollectible. Expected recoveries are included in the Company.estimate of the ACL.
Retroactive reinsurance agreements, including adverse development covers, are reinsurance agreements under which our reinsurer agrees to reimburse us as a result of past insurable events. For these agreements, the consideration paid in excess of the estimated ultimate losses recoverable under the agreement at inception is recognized as a loss on reinsurance transaction. The benefit of subsequent adverse development ceded up to the total consideration paid is recognized as ceded losses, which are a reduction of incurred losses and loss adjustment expenses. The excess of the estimated amounts ultimately recoverable under the agreement over the consideration paid is recognized as a deferred gain liability and amortized into income over the period the ceded losses are recovered in cash from the reinsurer. The amount of the deferred gain liability is recalculated each period based on cumulative recoveries not yet collected relative to the latest estimate of ultimate losses recoverable. Ceded loss reserves under retroactive agreements were $1.3 billion and $1.1 billion, and the deferred gain liability reported in other liabilities was $574 and $328, as of December 31, 2021 and 2020, respectively. In any given period, the change in deferred gain included in net income includes amortization of the deferred gain based on the percentage of ultimate ceded losses collected plus any change in the deferred gain liability due to changes in the estimated ultimate losses recoverable. The effect on income from change in the deferred gain was a charge to earnings of $246, $312 and $16 before tax for the years ended December 31, 2021, 2020, and 2019 respectively.
Deferred Policy Acquisition Costs
Deferred policy acquisition costs ("DAC") representDAC represents costs that are directly related to the acquisition of new and renewal insurance contracts and incremental direct costs of contract acquisition that are incurred in transactions with either independent third parties or in compensation to employees. Such costs primarily include commissions, premium taxes, costs
of policy issuance and underwriting, and certain other expenses that are directly related to successfully issued contracts.
For property and casualty insurance products and group life, disability and accident contracts, costs are deferred and amortized ratably over the period the related premiums are
earned. Deferred acquisition costs are reviewed to determine if they are recoverable from future income, and if not, are charged to expense. Anticipated investment income is considered in the determination of the recoverability of DAC.
Income Taxes
The Company recognizes taxes payable or refundable for the current year and deferred taxes for the tax consequences of temporary differences between the financial reporting and tax basis of assets and liabilities. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in the years the temporary differences are expected to reverse. A deferred tax provision is recorded for the tax effects of differences between the Company's current taxable income and its income before tax under generally accepted accounting principles in the Consolidated Statements of Operations. For deferred tax assets, the Company records a valuation allowance that is adequate to reduce the total deferred tax asset to an amount that will more likely than not be realized.
Goodwill
Goodwill represents the excess of the cost to acquire a business over the fair value of net assets acquired. Goodwill is not amortized but is reviewed for impairment at least annually or more frequently if events occur or circumstances change that would indicate that a triggering event for a potential impairment has occurred. The goodwillGoodwill is tested for impairment test follows a two-step process. In the first step,by comparing the fair value of a reporting unit is compared to its carrying value. IfGoodwill is impaired up to the carrying value of a reporting unit exceeds its fair value,amount that the second step of the impairment test is performed for purposes of measuring the impairment. In the second step, the faircarrying value of the reporting unit is allocated to all ofexceeds the assets and liabilities of thefair value. A reporting unit to determineis defined as an impliedoperating segment or one level below an operating segment. The Company’s reporting units, for which goodwill value. If the carrying amounthas been allocated consist of the reporting unit’s goodwill exceeds the implied goodwill value, an impairment loss is recognized in an amount equal to that excess.Commercial Lines, Personal Lines, Group Benefits, and Hartford Funds.
Management’s determination of the fair value of each reporting unit incorporates multiple inputs into discounted cash flow calculations, including assumptions that market participants would make in valuing the reporting unit. Assumptions include levels of economic capital required to support the business, future business growth, earnings projections, and assets under management for certain reporting units and the weighted average cost of capital used for purposes of discounting.discounting and, for the Hartford Funds segment, assets under management. Decreases in business growth, decreases in earnings projections and increases in the weighted average cost of capital will all cause a reporting unit’s fair value to decrease, increasing the possibility of impairments.
Intangible Assets
Acquired intangible assets on the Consolidated Balance Sheets include purchased customer relationship and agency or other distribution relationshipsrights and licenses measured at fair value at acquisition. The Company amortizes finite-lived other intangible assets over their useful lives generally on a straight-line basis over the period of expected benefit, ranging from 1 to 15 years. Management revises amortization periods if it believes there has been a change in the length of time that an intangible asset will
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THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)

continue to have value. Indefinite-lived intangible assets are not subject to amortization. Intangible assets are assessed for impairment
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
1. Basis of Presentation and Significant Accounting Policies (continued)

generally when events or circumstances indicate a potential impairment and at least annually for indefinite-lived intangibles. IfFinite-lived intangible assets are impaired if the carrying amount is not recoverable from undiscounted cash flows, the impairment is measured as the difference betweenflows. Indefinite-lived intangible assets are impaired if the carrying amount andexceeds fair value. Impaired intangible assets are written down to fair value.
Property and Equipment
Property and equipment, which includes capitalized software, is carried at cost net of accumulated depreciation. Depreciation is based on the estimated useful lives of the various classes of property and equipment and is determinedrecognized principally on the straight-line method. Accumulated depreciation was $2.6$2.3 billion and $2.5$2.1 billion as of December 31, 20172021 and 2016,2020, respectively. Depreciation expense was $197, $186,$342, $313, and $164$283 for the years ended December 31, 2017, 20162021, 2020 and 2015,2019, respectively.
Leases
Leases are classified as financing or operating leases. Where the lease is economically similar to a purchase because The Hartford obtains control of the underlying asset, the lease is classified as a financing lease and the Company recognizes amortization of the right of use asset and interest expense on the liability. Where the lease provides The Hartford with only the right to control the use of the underlying asset over the lease term and the lease term is greater than one year, the lease is an operating lease and the lease cost is recognized as rental expense over the lease term on a straight-line basis. Leases with a term of one year or less are also expensed over the lease term but not recognized on the balance sheet.
Unpaid Losses and Loss Adjustment Expenses
For property and casualty and group life and disability insurance and assumed reinsurance products, the Company establishes reserves for unpaid losses and loss adjustment expenses to provide for the estimated costs of paying claims under insurance policies written by the Company. These reserves include estimates for both claims that have been reported and those that have not yet been incurred but not reported, ("IBNR"), and include estimates of all losses and loss adjustment expenses associated with processing and settling these claims. Estimating the ultimate cost of future losses and loss adjustment expenses is an uncertain and complex process. This estimation process is based significantly on the assumption that past developments are an appropriate predictor of future events, and involves a variety of actuarial techniques that analyze experience, trends and other relevant factors. The effects of inflation are implicitly considered in the reserving process. A number of complex factors influence the uncertainties involved with the reserving process including social and economic trends and changes in the concepts of legal liability and damage awards. Accordingly, final claim settlements may vary from the present estimates, particularly when those payments may not occur until well into
the future. The Company regularly reviews the adequacy of its estimated losses and loss adjustment expense reserves by reserve line within the various reporting segments. Adjustments to previously established reserves are reflected in the operating results of the period in which the adjustment is determined to be necessary. Such adjustments could possibly be significant, reflecting any variety of new and adverse or favorable trends.
Most of the Company’s property and casualty insurance products reserves are not discounted. However, the Company has discounted to present value certain reserves for indemnity payments that are due to permanently disabled claimants under workers’ compensation policies because the payment pattern and the ultimate costs are reasonably fixed and determinable on an individual claim basis. The discount rate is based on the risk free rate for the expected claim duration as determined in the year the claims were incurred. The Company also has discounted liabilities for structured settlement agreements that provide fixed periodic payments to claimants. These structured settlements include annuities purchased to fund unpaid losses for permanently disabled claimants. Most of the annuities have been issued by the
life and annuity run-off business held for sale and the annuity obligations are now included as part of liabilities held for sale, recognized at present value. Upon classifying the life and annuity run-off business as held-for-sale, the Company increased property & casualty reinsurance recoverables and unpaid losses and loss adjustment expenses for annuities issued by the life and annuity run-off business to fund structured settlement payments where the claimant has not released the Company of its obligation totaling $688 and $712 as of December 31, 2017 and 2016, respectively. These structured settlement liabilities wereare discounted to present value using an average interestthe rate of 6.70%implicit in 2017the purchased annuities and 6.69% in 2016.the purchased annuities are accounted for within reinsurance recoverables.
Group life and disability contracts with long-tail claim liabilities are discounted because the payment pattern and the ultimate costs are reasonably fixed and determinable on an individual claim basis. The discount rates are estimated based on investment yields expected to be earned on the cash flows net of investment expenses and expected credit losses. The Company establishes discount rates for these reserves in the year the claims are incurred (the incurral year) which is when the estimated settlement pattern is determined. The discount rate for life and disability reserves acquired from Aetna's U.S. group life and disability business were based on interest rates in effect at the acquisition date of November 1, 2017.
For further information about how unpaid losses and loss adjustment expenses are established, see Note 1112 - Reserve for Unpaid Losses and Loss Adjustment Expenses of Notes to Consolidated Financial Statements.Expenses.
Foreign Currency
Foreign currency translation gains and losses are reflected in stockholders’ equity as a component of AOCI. The Company’s foreign subsidiaries’ balance sheet accounts are translated at the exchange rates in effect at each year end and income statement accounts are translated at the average rates of exchange prevailing during the year. The national currencies of the international operations are generally their functional currencies.currencies; however, the U.S. dollar is the functional currency of Lloyd's Syndicate 1221 ("Lloyd's Syndicate"), the Lloyd's Syndicate for which the Company is the sole corporate member, in the U.K. Gains and losses resulting from the remeasurement of foreign currency transactions are reflected in earnings in net realized capital gains (losses) in the period in which they occur.occur


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THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
2. Business Acquisitions
BUSINESS ACQUISITIONS

Navigators Group
Aetna Group Insurance
On November 1, 2017,May 23, 2019, The Hartford acquired Aetna's U.S. group life and disability business through100% of the outstanding shares of Navigators Group for $70 a reinsurance transaction for total consideration of $1.452share, or $2.121 billion, comprised of cash of $1.450$2.098 billion and a liability for cash awards to replace share-based awards of $23. The acquisition of the specialty underwriter expands product offerings and geographic reach, and adds underwriting and industry talent to strengthen the Company’s value proposition to agents and customers. At acquisition, the Company recorded provisional estimates of the fair value of the assets acquired and liabilities assumed. In the second quarter of 2020, The Hartford finalized its provisional estimates and recorded additional assets
of $9 and liabilities of $7 with a net reduction in goodwill of $2. The measurement period adjustments, determined as if the accounting had been completed as of the acquisition enablesdate, had no effect on the CompanyConsolidated Statements of Operations for the twelve months ended December 31, 2020. The following table presents the preliminary allocation of the purchase price to increase its market share in the group lifeassets acquired and disability industry.liabilities assumed as of the acquisition date, the measurement period adjustments recorded, and the final purchase price allocation.
Fair Value of Assets Acquired and Liabilities Assumed at the Acquisition Date
Preliminary Values as of May 23, 2019 (as previously reported)Measurement Period AdjustmentsAdjusted Values as of May 23, 2019
Assets
Cash and invested assets$3,848 $$3,851 
Premiums receivable492 498 
Reinsurance recoverables1,100 (3)1,097 
Prepaid reinsurance premiums238 — 238 
Other intangible assets580 — 580 
Property and equipment83 — 83 
Other assets99 102 
Total Assets Acquired6,440 9 6,449 
Liabilities
Unpaid losses and loss adjustment expenses2,823 — 2,823 
Unearned premiums1,219 — 1,219 
Long-term debt284 — 284 
Deferred income taxes, net48 (1)47 
Other liabilities568 576 
Total Liabilities Assumed4,942 7 4,949 
Net identifiable assets acquired1,498 2 1,500 
Goodwill [1]623 (2)621 
Net Assets Acquired$2,121 $ $2,121 
[1] Non-deductible for income tax purposes.

 As of November 1, 2017
Assets 
Cash and invested assets$3,360
Premiums receivable96
Deferred income taxes, net56
Other intangible assets629
Property and equipment68
Other assets16
Total Assets Acquired4,225
Liabilities 
Unpaid losses and loss adjustment expenses2,833
Reserve for future policy benefits346
Other policyholder funds and benefits payable245
Unearned premiums3
Other liabilities69
Total Liabilities Assumed3,496
Net identifiable assets acquired729
Goodwill [1]723
Net Assets Acquired$1,452
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[1]
Approximately $623 is deductible for income tax purposes.Index to Consolidated Financial Statements and Schedules
Note 2 - Business Acquisitions
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Intangible Assets Recorded in Connection with the Acquisition
AssetAmountEstimated Useful Life
Value of in-force contracts$23
1 year
Customer relationships590
15 years
Marketing agreement with Aetna16
15 years
Total$629
 
AssetAmountWeighted Average Expected Life
Value of in-force contracts - Property and Casualty ("P&C")$180 1
Distribution relationships302 15
Trade name17 10
Total finite life intangibles499 10
Capacity of Lloyd's Syndicate66 
Licenses15 
Total indefinite life intangibles81 
Total other intangible assets$580 
The value of in-force contracts represents the estimated profits relating to the unexpired contracts in force net of related prepaid reinsurance at the acquisition date through expiry of the contracts. The value of customerdistribution relationships was estimated using net cash flows expected to come from the renewals of in-force contracts acquiredand new business sold through existing distribution partners less costs to service the related policies. The value of the marketing agreement with Aetnatrade name was estimated using an assumed cost of a market-based royalty fee applied to net cash flows expected to come from incremental new business written duringmarketed as Navigators, a brand of The Hartford. Lloyd's of London is an insurance market-place operating worldwide ("Lloyd's"). Lloyd's does not underwrite risks. Corporate members accept underwriting risks through the three-year durationsyndicates that they form. The Company accepts risks as the sole corporate member of Lloyd's Syndicate. The value of the agreement, less costscapacity of Lloyd’s Syndicate was estimated using net cash flows attributable to service
Navigators Group's right to underwrite business up to an approved level of premium in the related contracts.Lloyd’s market. The valuevalues for eachin-force contracts, the distribution relationships, trade name and the capacity of the identifiable intangible assets wasLloyd's Syndicate were estimated using a discounted cash flow method. Significant inputs to the valuation models include estimates of expected premiums, persistencynew business, premium retention rates, investment returns, claim costs, expenses and discount rates based on a weighted average cost of capital. The value of licenses to write insurance in over 50 U.S. jurisdictions was estimated based on recent transactions for shell companies.
Property and equipment represents an internally developed integrated absence managementincludes real estate owned and right of use assets under leases that were valued based on current values and market rental rates, software acquired that was valued based on estimated replacement cost. The softwarecost and furniture and equipment. These will be amortized over five years on a straight-line basis.periods consistent with the Company’s policy.
UnpaidThe fair value of unpaid losses and loss adjustment expenses acquired were recorded atnet of related reinsurance recoverables was estimated fair value equal tobased on the present value of expected future net unpaid loss and loss adjustment expense payments discounted using the net investment yield estimateda risk-free interest rate as of the acquisition date plus a risk margin. The fair value adjustment for thediscount and risk margin will be amortized over 12 yearsamounts substantially offset.
Debt assumed in the transaction was valued based on the payout patternprincipal and interest payments discounted at the current market
yield. This debt was paid off in August 2019. For further discussion of lossesthis transaction, see Note 14 - Debt.
The $621 of goodwill recognized is largely attributable to the acquired employee workforce and underwriting talent, leverageable operating platform, improved investment yield and economies of scale. Goodwill is allocated to the Company's Commercial Lines reporting segment.
Immediately after closing on the acquisition of Navigators Group, effective May 23, 2019, the Company purchased an aggregate excess of loss expenses as estimatedreinsurance agreement covering adverse reserve development (“Navigators ADC”) from National Indemnity Company ("NICO") on behalf of Navigators Insurance Company and certain of its affiliates (collectively, “Navigators Insurers”). Under the Navigators ADC, the Navigators Insurers paid NICO a reinsurance premium of $91 in exchange for reinsurance coverage of $300 of adverse net loss reserve development that attaches $100 above the Navigators Insurers' existing net loss and allocated loss adjustment reserves as of December 31, 2018 subject to the treaty of $1.816 billion for accidents and losses prior to December 31, 2018. In addition to recognizing a $91 before tax charge to earnings in 2019 for the Navigators ADC reinsurance premium, the Company recognized a charge against earnings of $97 before tax in the second quarter of 2019 as a result of a review of Navigators Insurers’ net acquired reserves upon acquisition of the business. Navigators Insurers had previously recognized $52 before tax of adverse reserve development in the first quarter of 2019, including $32 of adverse development subject to the Navigators ADC. As such, reserve development of $97 before tax recognized upon acquisition of the business included $68 remaining of the $100 Navigators ADC retention for 2018 and prior accident years and $29 of adverse reserve development related to the 2019 accident year which is not covered by the Navigators ADC.
On 2018 and prior accident year reserves subject to the Navigators ADC, the Company recognized a total of $84 of adverse development in 2019, including the $68 of reserve development recorded upon acquisition of the business. The $84 of prior accident year reserve development was net of a $91 net reinsurance benefit recognized under the Navigators ADC. For information about the Navigators ADC after the acquisition date.date, refer to Note 12 - Reserve for Unpaid Losses and Loss Adjustment Expenses.
Since the acquisition date of November 1, 2017,May 23, 2019, the revenues and earningsnet losses of the business acquired have been included in the Company's Consolidated Statements of Operations in the Group BenefitsCommercial Lines reporting segment with revenues of $1.0 billion and were $370net losses of $167 during the period from the acquisition date to December 31, 2019, including the $91 before tax ($72 net of tax) of premium paid for the Navigators ADC, a charge of $97 before tax ($77 net of tax) for the increase in acquired reserves following the acquisition, a charge of $16 before tax ($13 net of tax) for the deferred gain on retroactive reinsurance and $(37) respectively.
The $723net investment income of goodwill recognized is largely attributable to$67 before tax ($54 net of tax). For further discussion of the acquired employee workforce, expected expense synergies, economies of scale,Navigators ADC, see Note 12 - Reserve for Unpaid Losses and tax benefits not included within the value of identifiable intangibles. Goodwill is allocated to the Company's Group Benefits reporting segment.Loss Adjustment Expenses.
The Company recognized $17 of acquisition related costs for the yeartwelve months ended December 31, 2017.2019. These costs are
143

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Note 2 - Business Acquisitions
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
included in insurance operating costs and other expenses in the Consolidated Statement of Operations.
The acquisition date fair values of certain assets and liabilities, including insurance reserves and intangible assets, as well as the related estimated useful lives of intangibles, are provisional and are subject to revision within one year of the acquisition date. Under the terms of the agreement, a final balance sheet will be agreed to in 2018 and our estimates of fair values are pending finalization.
The following table presents supplemental unaudited pro forma amounts of revenue and net income for the year ended December 31, 2019 for the Company in 2016 and 2017 as though the business was acquired on January 1, 2016.2018. Pro forma adjustments include the revenue and earnings of the Aetna U.S. group life and disability businessNavigators Group for each period as well as amortization of identifiable intangible assets acquired and of the fair value adjustment to acquired insurance reserves. Pro forma adjustments do not include retrospective adjustments to defer and amortize acquisition costs as would be recorded under the Company’s accounting policy.
acquired.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
2. Business Acquisitions (continued)


Pro Forma Results
 RevenueEarnings
2017 Supplemental (unaudited) combined pro forma$18,899
$(3,077)
2016 Supplemental (unaudited) combined pro forma$18,348
$953
Maxum
On July 29, 2016, the Company acquired 100% of the outstanding shares of Northern Homelands Company, the holding company of Maxum Specialty Insurance Group headquartered in Alpharetta, Georgia in a cash transaction for approximately $169. The acquisition adds excess and surplus lines capability to the Company's Small Commercial line of business. Maxum will maintain its brand and limited wholesale distribution model. Maxum's revenues and earnings since the acquisition date are included in the Company's Consolidated Statements of Operations and are not material to the Company's consolidated results of operations.
Fair Value of Assets Acquired and Liabilities Assumed at the Acquisition Date
 
As of
July 29, 2016
Assets 
Cash and investments (including cash of $12)$274
Reinsurance recoverables113
Intangible assets [1]11
Other assets79
Total assets acquired477
Liabilities 
Unpaid losses235
Unearned premiums77
Other liabilities34
Total liabilities assumed346
Net identifiable assets acquired131
Goodwill [2]38
Net assets acquired$169
[1]
Comprised of indefinite lived intangibles of $4 related to state insurance licenses acquired and other intangibles of $7 related to agency distribution relationships of Maxum which will amortize over 10 years.
[2]Non-deductible for income tax purposes.
The goodwill recognized is attributable to expected growth from the opportunity to sell both existing products and excess and surplus lines coverage to a broader customer base and has been allocated to the Small Commercial reporting unit within the Commercial Lines reporting segment.
The Company recognized $1 of acquisition related costs for the year endedYear Ended December 31 2016. These costs are included in insurance operating costs and other expenses in the Consolidated Statement of Operations.
RevenueEarnings
2019 Supplemental (unaudited) combined pro forma$21,416 $2,080 
Lattice
On July 29, 2016, an indirect wholly-owned subsidiary of the Company acquired 100% of the membership interests outstanding of Lattice Strategies LLC, an investment management firm and provider of strategic beta exchange-traded products ("ETP") with approximately $200 of assets under management ("AUM") at the acquisition date.
Fair Value of the Consideration Transferred at the Acquisition Date
Cash$19
Contingent consideration23
Total$42
Fair Value of Assets Acquired and Liabilities Assumed at the Acquisition Date
 
As of
July 29, 2016
Assets 
Intangible assets [1]$11
Cash1
Total assets acquired12
Liabilities 
Total liabilities assumed1
Net identifiable assets acquired11
Goodwill [2]31
Net assets acquired$42
[1]
Comprised of indefinite lived intangibles of $10 related to customer relationships and $1 of other intangibles, which are amortizable over 5 to 8 years.
[2]Deductible for federal income tax purposes.
Lattice's revenues and earnings since the acquisition date are included in the Company's Consolidated Statements of Operations in the Mutual Funds reporting segment and are not material to the Company's consolidated results of operations.
In addition to the initial cash consideration, the Company is required to make future payments to the former owners of Lattice of up to $60 based upon growth in ETP AUM over a four-year period beginning on the date of acquisition. The contingent consideration was measured at fair value at the acquisition date by projecting future ETP AUM and discounting expected payments back to the valuation date. The projected ETP AUM and risk-adjusted discount rate are significant unobservable inputs to fair value.
The goodwill recognized is attributable to the fact that the acquisition of Lattice enables the Company to offer ETPs which are expected to be a significant source of future revenue and earnings growth. Goodwill is allocated to the Mutual Funds reporting segment.
The Company recognized $1 of acquisition related costs for the year ended December 31, 2016. These costs are included in insurance operating costs and other expenses in the Consolidated Statement of Operations.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
3. Earnings Per Common Share

EARNINGS PER COMMON SHARE
Computation of Basic and Diluted Earnings per Common Share
 For the years ended December 31,
(In millions, except for per share data)202120202019
Earnings   
Net income$2,365 $1,737 $2,085 
Less: Preferred stock dividends21 21 21 
Net income available to common stockholders$2,344 $1,716 $2,064 
Shares   
Weighted average common shares outstanding, basic349.1 358.3 360.9 
Dilutive effect of warrants [1]— — 0.5 
Dilutive effect of stock-based awards under compensation plans5.0 2.3 3.5 
Weighted average common shares outstanding and dilutive potential common shares [2]354.1 360.6 364.9 
Net income available to common stockholders per common share   
Basic$6.71 $4.79 $5.72 
    Diluted$6.62 $4.76 $5.66 
 For the years ended December 31,
(In millions, except for per share data)201720162015
Earnings   
(Loss) income from continuing operations, net of tax$(262)$613
$1,189
(Loss) income from discontinued operations, net of tax(2,869)283
493
Net (loss) income$(3,131)$896
$1,682
Shares 
 
 
Weighted average common shares outstanding, basic363.7
387.7
415.5
Dilutive effect of warrants
3.6
4.7
Dilutive effect of stock-based awards under compensation plans
3.5
5.0
Weighted average shares outstanding and dilutive potential common shares [1]363.7
394.8
425.2
Net income per common share   
Basic   
(Loss) income from continuing operations, net of tax$(0.72)$1.58
$2.86
(Loss) income from discontinued operations, net of tax(7.89)0.73
1.19
Net income per common share$(8.61)$2.31
$4.05
Diluted 
 
 
(Loss) income from continuing operations, net of tax$(0.72)$1.55
$2.80
(Loss) income from discontinued operations, net of tax(7.89)0.72
1.16
Net (loss) income per common share$(8.61)$2.27
$3.96
[1]On June 26, 2019 the Capital Purchase Program warrants issued in 2009 expired.
[1]
For additional information, see Note 15 - Equity and Note 19 - Stock Compensation Plans of Notes to Consolidated Financial Statements.
[2]For additional information, see Note 16 - Equity and Note 20 - Stock Compensation Plans of Notes to Consolidated Financial Statements.
Basic earnings per common share is computed based on the weighted average number of common shares outstanding during the year. Diluted earnings per common share includes the dilutive effect of assumed exercise or issuance of warrants and stock-based awards under compensation plans. Diluted potential common shares are included in the calculation of diluted per share amounts provided there is income from continuing operations, net of tax.
Under the treasury stock method, for warrants and stock-based awards, shares are assumed to be issued and then reduced for
the number of shares repurchaseablerepurchasable with theoretical proceeds at the average market price for the period. Contingently issuable shares are included for the number of shares issuable assuming the end of the reporting period was the end of the contingency period, if dilutive.
As a result of the net loss from continuing operations for the year ended December 31, 2017, the Company was required to use basic weighted average common shares outstanding in the calculation of diluted loss per share, since the inclusion of 4.3 million shares for stock compensation plans and 2.5 million shares for warrants would have been antidilutive to the earnings (loss) per share calculation. In the absence of the net loss, weighted average common shares outstanding and dilutive potential common shares would have totaled 370.5 million.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
4. Segment Information


SEGMENT INFORMATION
The Company currently conducts business principally in five5 reporting segments comprising Commercial Lines, Personal Lines, Property & Casualty Other Operations, Group Benefits and Hartford Funds, as well as a Corporate category. The Company's
Over 95% of the Company’s revenues from continuing operations are generated primarily in the United States ("(“U.S."). Any foreign sourced revenueThe remaining revenues are generated in continuingEurope and other international locations.
We report our results of operations is immaterial.
consistent with the manner in which our chief operating decision maker ("CODM") reviews the business to assess performance, make operating decisions and allocate resources. The Company’s reporting segments, as well as the Corporate category, are as follows:
Commercial Lines
Commercial Lines provides workers’ compensation, property, automobile, general liability, umbrella, professional liability, bond, marine, livestock liability and umbrella coverages primarily throughoutassumed reinsurance to businesses in the U.S., and internationally, along with a variety of customized insurance products and risk management services including professional liability, bond, surety, and specialty casualty coverages.
Personal Lines
Personal Lines provides standard automobile, homeowners and personal umbrella coverages to individuals across the U.S., including a special program designed exclusively for members of AARP. This agreement provides an important competitive advantage given the size of the 50 plus population and the
144

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Note 4 - Segment Information
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
strength of the AARP brand, and is in place through December 31, 2032.
Property & Casualty Other Operations
Property & Casualty Other Operations includes certain property and casualty operations, managed by the Company, that have discontinued writing new business and includes substantially all of the Company’s asbestos and environmental exposures.
Group Benefits
Group Benefits provides employers associations and financial institutionsassociations with group life, accident and disability coverage, along with other products and services, including voluntary benefits, and group retiree health.
MutualHartford Funds
MutualHartford Funds offers investment products for retail and retirement accounts as well as ETPs and provides investment management, distribution and administrative services such as product design, implementation and oversight. This business also includesmanages a portion of the mutual funds which support the variable annuity products within the Company's life and annuity run-off business held for sale.sold in May 2018.
Corporate
The Company includes in the Corporate category discontinued operations of the Company's life and annuity run-off business accounted for as held for sale, reserves for run-off structured settlement and terminal funding agreement liabilities, retained,restructuring costs, capital raising activities (including equity financing, debt financing and related interest expense), transaction expenses incurred in connection with an acquisition, certain M&A costs, purchase accounting adjustments related to goodwill and other expenses not allocated to the reporting segments. Corporate also includes investment management fees and expenses related to managing third party business, including management a portion of the invested assets of Talcott Resolution Life, Inc. and its subsidiaries as well certain affiliates. In addition, up until June 30, 2021, Corporate included a 9.7% ownership interest in Hopmeadow Holdings LP, the legal entity that acquired Talcott Resolution in May 2018 (Hopmeadow Holdings, LP, Talcott Resolution Life Inc., and its subsidiaries are collectively referred to as "Talcott Resolution"). Refer to Note 6 - Investments for additional information.
Financial Measures and Other Segment Information
Certain transactions between segments occur during the year that primarily relate to tax settlements, insurance coverage, expense reimbursements, services provided, investment transfers and capital contributions. In addition, certain inter-segment transactions occur that relate to interest income on allocated
surplus. Consolidated net investment income is unaffected by such transactions.
Revenues
 For the years ended December 31,
202120202019
Earned premiums and fee income:   
Commercial Lines
Workers’ compensation$3,172 $3,034 $3,314 
Liability1,622 1,401 1,064 
Marine228 251 147 
Package business1,665 1,540 1,471 
Property829 793 728 
Professional liability655 595 447 
Bond287 274 261 
Assumed reinsurance328 298 180 
Automobile789 754 713 
Total Commercial Lines9,575 8,940 8,325 
Personal Lines   
Automobile2,059 2,081 2,248 
Homeowners927 961 987 
Total Personal Lines [1]2,986 3,042 3,235 
Property & Casualty Other Operations— — 
Group Benefits   
Group disability2,983 2,832 2,828 
Group life2,388 2,434 2,521 
Other316 270 254 
Total Group Benefits5,687 5,536 5,603 
Hartford Funds
Mutual fund and Exchange-Traded Products ("ETP")1,094 903 907 
Talcott Resolution life and annuity separate accounts [2]95 86 92 
Total Hartford Funds1,189 989 999 
Corporate50 58 60 
Total earned premiums and fee income19,487 18,565 18,224 
Total net investment income2,313 1,846 1,951 
Net realized gains (losses)509 (14)395 
Other revenues81 126 170 
Total revenues$22,390 $20,523 $20,740 
[1]For 2021, 2020 and 2019, AARP members accounted for earned premiums of $2.7 billion, $2.8 billion and $2.9 billion, respectively.
[2]Represents revenues earned on the life and annuity separate account assets under management ("AUM") sold in May 2018 that is still managed by the Company's Hartford Funds segment.

 For the years ended December 31,
 201720162015
Earned premiums and fee income:   
Commercial Lines   
Workers’ compensation$3,287
$3,187
$3,065
Liability604
585
568
Package business1,301
1,249
1,223
Property604
577
638
Professional liability246
231
222
Bond230
218
218
Automobile630
643
617
Total Commercial Lines [1]6,902
6,690
6,551
Personal Lines 
 
 
Automobile2,617
2,749
2,698
Homeowners1,117
1,188
1,212
Total Personal Lines [1] [2]3,734
3,937
3,910
Property & Casualty Other Operations

32
Group Benefits 
 
 
Group disability1,718
1,506
1,479
Group life1,745
1,512
1,477
Other214
205
180
Total Group Benefits3,677
3,223
3,136
Mutual Funds   
Mutual Fund706
601
607
Life and annuity run-off business held for sale98
100
116
Total Mutual Funds804
701
723
Corporate [3]4
3
9
Total earned premiums and fee income15,121
14,554
14,361
Total net investment income1,603
1,577
1,561
Net realized capital gains (loss)165
(110)(12)
Other revenues85
86
87
Total revenues$16,974
$16,107
$15,997
145

|
[1]
[2]
For 2017, 2016 and 2015, AARP members accounted for earned premiums of $3.2 billion, $3.3 billion and $3.2 billion, respectively.
Note 4 - Segment Information
[3]Includes revenues and expenses not allocated to remaining reporting segments.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
4. Segment Information (continued)

Net Income (Loss) Income
For the years ended December 31,
202120202019
Commercial Lines$1,757 $856 $1,192 
Personal Lines385 718 318 
Property & Casualty Other Operations(95)(168)61 
Group Benefits249 383 536 
Hartford Funds217 170 149 
Corporate(148)(222)(171)
Net income2,365 1,737 2,085 
Preferred stock dividends21 21 21 
Net income available to common stockholders$2,344 $1,716 $2,064 
 For the years ended December 31,
 201720162015
Commercial Lines [1]$865
$994
$991
Personal Lines [1](9)(9)199
Property & Casualty Other Operations69
(529)(53)
Group Benefits294
230
187
Mutual Funds106
78
86
Corporate(4,456)132
272
Net (loss) income$(3,131)$896
$1,682
[1]
For 2016 and 2015, there was a segment change which resulted in a movement from Commercial Lines to Personal Lines of $13 and $12 of net servicing income associated with our participation in the National Flood Insurance Program.
Net investment incomeInvestment Income
For the years ended December 31,For the years ended December 31,
201720162015202120202019
Commercial Lines$949
$917
$910
Commercial Lines$1,502 $1,160 $1,129 
Personal Lines141
135
128
Personal Lines157 157 179 
Property & Casualty Other Operations106
127
133
Property & Casualty Other Operations75 55 84 
Group Benefits381
366
371
Group Benefits550 448 486 
Mutual Funds3
1
1
Hartford FundsHartford Funds
Corporate23
31
18
Corporate24 22 66 
Net investment income$1,603
$1,577
$1,561
Net investment income$2,313 $1,846 $1,951 
Amortization of Deferred Policy Acquisition CostsDAC
For the years ended December 31,
202120202019
Commercial Lines$1,398 $1,397 $1,296 
Personal Lines230 244 259 
Group Benefits40 50 54 
Hartford Funds12 14 12 
Corporate— 
Total amortization of DAC$1,680 $1,706 $1,622 
 For the years ended December 31,
 201720162015
Commercial Lines$1,009
$973
$951
Personal Lines309
348
359
Group Benefits33
31
31
Mutual Funds21
24
22
Corporate [1]
1
1
Total amortization of deferred policy acquisition costs$1,372
$1,377
$1,364
[1]Certain retained expenses of the Company's life and annuity run-off business have been reclassified to Corporate for the prior periods.
Amortization of Other Intangible Assets
For the years ended December 31,
202120202019
Commercial Lines$29 $28 $18 
Personal Lines
Group Benefits40 40 41 
Corporate— — 
Total amortization of other intangible assets$71 $72 $66 
 For the years ended December 31,
 201720162015
Commercial Lines$1
$
$
Personal Lines4
4
4
Group Benefits9


Total amortization of other intangible assets$14
$4
$4
Income Tax Expense (Benefit)
For the years ended December 31,For the years ended December 31,
201720162015202120202019
Commercial Lines$377
415
403
Commercial Lines$402 $176 $270 
Personal Lines26
(23)88
Personal Lines95 184 76 
Property & Casualty Other Operations24
(355)(47)Property & Casualty Other Operations(28)(46)12 
Group Benefits38
83
63
Group Benefits53 88 126 
Mutual Funds63
43
48
Hartford FundsHartford Funds56 44 37 
Corporate457
(329)(266)Corporate(47)(63)(46)
Total income tax expense (benefit)$985
$(166)$289
Total income tax expense Total income tax expense$531 $383 $475 
Assets
 As of December 31,
20212020
Commercial Lines$48,234 $45,482 
Personal Lines5,587 5,969 
Property & Casualty Other Operations3,792 3,505 
Group Benefits14,442 14,732 
Hartford Funds720 662 
Corporate3,803 3,761 
Total assets$76,578 $74,111 
 As of December 31,
 20172016
Commercial Lines [1] [2]$31,281
$29,845
Personal Lines [1]6,251
6,091
Property & Casualty Other Operations3,568
4,732
Group Benefits [3]14,478
8,825
Mutual Funds547
480
Corporate169,135
174,603
Total assets$225,260
$224,576
146

|
[1]
[2]
2017 and 2016 reflect the addition of $688 and $712, respectively, of gross reserves and reinsurance recoverables for structured settlements reserves and recoverables due from the Company's life and annuity business now classified as held for sale. These amounts were previously eliminated in consolidation.
Note 4 - Segment Information
[3]Certain retained assets of the Company's life and annuity run-off business have been reclassified to Corporate for the prior period.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Revenue from Non-Insurance Contracts with Customers
For the years ended December 31,
Revenue Line Item202120202019
Commercial Lines
Installment billing feesFee income$34 $30 $35 
Personal Lines
Installment billing feesFee income32 34 37 
Insurance servicing revenuesOther revenues80 81 83 
Group Benefits
Administrative servicesFee income183 175 180 
Hartford Funds
Advisor, distribution and other management feesFee income1,086 901 911 
Other feesFee income103 88 88 
Corporate
Investment management and other feesFee income50 49 50 
Transition service revenuesOther revenues20 
Total non-insurance revenues with customers$1,569 $1,360 $1,404 
5. Fair Value Measurements

FAIR VALUE MEASUREMENTS
The Company carries certain financial assets and liabilities at estimated fair value. Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in the principal or most advantageous market in an orderly transaction between market participants. Our fair value framework includes a hierarchy that gives the highest priority to the use of quoted prices in active markets, followed by the use of market observable inputs, followed by the use of unobservable inputs.
The fair value hierarchy levels are as follows:
Level 1
Level 1    Fair values based primarily on unadjusted quoted prices for identical assets or liabilities, in active markets that the Company has the ability to access at the measurement date.
Level 2Fair values primarily based on observable inputs, other than quoted prices included in Level 1, or based on prices for similar assets and liabilities.
Level 2    Fair values primarily based on observable inputs, other than quoted prices included in Level 1, or based on prices for similar assets and liabilities.
Level 3Fair values derived when one or more of the significant inputs are unobservable (including assumptions about risk). With little or no observable market, the determination of fair values uses considerable judgment and represents the Company’s best estimate of an amount that could be realized in a market exchange for the asset or liability. Also included are securities that are traded within illiquid markets and/or priced by independent brokers.

Level 3    Fair values derived when one or more of the significant inputs are unobservable (including assumptions about risk). With little or no observable market, the determination of fair values uses considerable judgment and represents the Company’s best estimate of an amount that could be realized in a market exchange for the asset or liability. Also included are securities that are traded within illiquid markets and/or priced by independent brokers.
The Company will classify the financial asset or liability by level based upon the lowest level input that is significant to the determination of the fair value. In most cases, both observable inputs (e.g., changes in interest rates) and unobservable inputs (e.g., changes in risk assumptions) are used to determine fair values that the Company has classified within Level 3.
147

Assets and (Liabilities) Carried at Fair Value by Hierarchy Level as of December 31, 2017
 Total
Quoted Prices in
Active Markets
for Identical
Assets
(Level 1)
Significant
Observable
Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
Assets accounted for at fair value on a recurring basis    
Fixed maturities, AFS    
Asset backed securities ("ABS")$1,126
$
$1,107
$19
Collateralized debt obligations ("CDOs")1,260

1,165
95
Commercial mortgage-backed securities ("CMBS")3,336

3,267
69
Corporate12,804

12,284
520
Foreign government/government agencies1,110

1,108
2
Municipal12,485

12,468
17
Residential mortgage-backed securities ("RMBS")3,044

1,814
1,230
U.S. Treasuries1,799
333
1,466

Total fixed maturities36,964
333
34,679
1,952
Fixed maturities, FVO41

41

Equity securities, AFS1,012
887
49
76
Derivative assets    
Credit derivatives9

9

Equity derivatives1


1
Foreign exchange derivatives(1)
(1)
Interest rate derivatives1

1

Total derivative assets [1]10

9
1
Short-term investments2,270
1,098
1,172

Total assets accounted for at fair value on a recurring basis$40,297
$2,318
$35,950
$2,029
Liabilities accounted for at fair value on a recurring basis 
 
 
 
Derivative liabilities 
 
 
 
Credit derivatives(3)
(3)
Foreign exchange derivatives(13)
(13)
Interest rate derivatives(84)
(85)1
Total derivative liabilities [2](100)
(101)1
Contingent consideration [3](29)

(29)
Total liabilities accounted for at fair value on a recurring basis$(129)$
$(101)$(28)
|
Note 5 - Fair Value Measurements
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
5. Fair Value Measurements (continued)

Assets and (Liabilities) Carried at Fair Value by Hierarchy Level as of December 31, 2021
Total
Quoted Prices in
Active Markets
for Identical
Assets
(Level 1)
Significant
Observable
Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
Assets accounted for at fair value on a recurring basis    
Fixed maturities, AFS    
Asset backed securities ("ABS")$1,135 $— $1,135 $— 
Collateralized loan obligations ("CLOs")3,025 — 2,768 257 
Commercial mortgage-backed securities ("CMBS")4,119 — 3,923 196 
Corporate18,707 — 17,089 1,618 
Foreign government/government agencies910 — 905 
Municipal8,257 — 8,257 — 
Residential mortgage-backed securities ("RMBS")3,643 — 3,315 328 
U.S. Treasuries3,051 882 2,169 — 
Total fixed maturities42,847 882 39,561 2,404 
Equity securities, at fair value2,094 1,453 577 64 
Derivative assets
Credit derivatives— — 
Foreign exchange derivatives— 
Interest rate derivatives(1)— (1)— 
Total derivative assets [1]— 
Fixed maturities, at fair value using the fair value option ("FVO") [2]160 — — 160 
Short-term investments3,697 1,627 1,990 80 
Total assets accounted for at fair value on a recurring basis$48,805 $3,962 $42,134 $2,709 
Liabilities accounted for at fair value on a recurring basis    
Derivative liabilities    
Credit derivatives$(4)$— $(4)$— 
Foreign exchange derivatives— — (1)
Interest rate derivatives(45)— (45)— 
Total derivative liabilities [3](49)— (48)(1)
Total liabilities accounted for at fair value on a recurring basis$(49)$ $(48)$(1)
148

Assets and (Liabilities) Carried at Fair Value by Hierarchy Level as of December 31, 2016
 Total
Quoted Prices in
Active Markets
for Identical
Assets
(Level 1)
Significant
Observable
Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
Assets accounted for at fair value on a recurring basis    
Fixed maturities, AFS    
ABS$1,389
$
$1,344
$45
CDOs976

822
154
CMBS2,790

2,731
59
Corporate10,973

10,459
514
Foreign government/government agencies826

779
47
Municipal10,297

10,251
46
RMBS3,006

1,745
1,261
U.S. Treasuries1,925
390
1,535

Total fixed maturities32,182
390
29,666
2,126
Fixed maturities, FVO211
1
199
11
Equity securities, AFS945
801
89
55
Derivative assets    
Credit derivatives18

18

Foreign exchange derivatives23

23

Interest rate derivatives(457)
(457)
Other derivative contracts1


1
Total derivative assets [1](415)
(416)1
Short-term investments1,895
241
1,654

Total assets accounted for at fair value on a recurring basis$34,818
$1,433
$31,192
$2,193
Liabilities accounted for at fair value on a recurring basis    
Derivative liabilities    
Credit derivatives(14)
(14)
Foreign exchange derivatives10

10

Interest rate derivatives(108)
(117)9
Total derivative liabilities [2](112)
(121)9
Contingent consideration [3](25)

(25)
Total liabilities accounted for at fair value on a recurring basis$(137)$
$(121)$(16)
|
[1]Includes OTC
Schedules
[2]Includes OTC and OTC-cleared derivative instruments in a net negative fair value position (derivative liability) after consideration of the accrued interest and impact of collateral posting requirements which may be imposed by agreements, clearing house rules and applicable law.Note 5 - Fair Value Measurements
[3]For additional information see the Contingent Consideration section below.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Assets and (Liabilities) Carried at Fair Value by Hierarchy Level as of December 31, 2020
Total
Quoted Prices in
Active Markets
for Identical
Assets
(Level 1)
Significant
Observable
Inputs
(Level 2)
Significant
Unobservable
Inputs
(Level 3)
Assets accounted for at fair value on a recurring basis    
Fixed maturities, AFS    
ABS$1,564 $— $1,564 $— 
CLOs2,780 — 2,420 360 
CMBS4,484 — 4,407 77 
Corporate20,273 — 19,392 881 
Foreign government/government agencies919 — 913 
Municipal9,503 — 9,503 — 
RMBS4,107 — 3,726 381 
U.S. Treasuries1,405 529 876 — 
Total fixed maturities45,035 529 42,801 1,705 
Equity securities, at fair value1,438 872 496 70 
Derivative assets
Credit derivatives21 — 21 — 
Foreign exchange derivatives— — 
Interest rate derivatives— — 
Total derivative assets [1]23 — 23 — 
Short-term investments3,283 2,663 590 30 
Total assets accounted for at fair value on a recurring basis$49,779 $4,064 $43,910 $1,805 
Liabilities accounted for at fair value on a recurring basis    
Derivative liabilities    
Foreign exchange derivatives$(14)$— $(14)$— 
Interest rate derivatives(70)— (70)— 
Total derivative liabilities [3](84)— (84)— 
Total liabilities accounted for at fair value on a recurring basis$(84)$ $(84)$ 
[1]Includes derivative instruments in a net positive fair value position after consideration of the accrued interest and impact of collateral posting requirements which may be imposed by agreements and applicable law. See footnote 3 to this table for derivative liabilities.
[2]Included within other investments on the Consolidated Balance Sheets.
[3]Includes derivative instruments in a net negative fair value position (derivative liability) after consideration of the accrued interest and impact of collateral posting requirements which may be imposed by agreements and applicable law.

Fixed Maturities, Equity Securities, Short-term Investments,The Company has overseas deposits included in other investments of $65 and Free-standing Derivatives$54 as of December 31, 2021 and December 31, 2020, respectively, which are measured at fair value using the net asset value as a practical expedient.
FIXED MATURITIES, EQUITY SECURITIES, SHORT-TERM INVESTMENTS, AND DERIVATIVES
Valuation Techniques
The Company generally determines fair values using valuation techniques that use prices, rates, and other relevant information evident from market transactions involving identical or similar instruments. Valuation techniques also include, where appropriate, estimates of future cash flows that are converted into a single discounted amount using current market expectations. The Company uses a "waterfall" approach
comprised of the following pricing sources and techniques, which are listed in priority order:
Quoted prices, unadjusted, for identical assets or liabilities in active markets, which are classified as Level 1.
Prices from third-party pricing services, which primarily utilize a combination of techniques. These services utilize recently reported trades of identical, similar, or benchmark securities making adjustments for market observable inputs available through the reporting date. If there are no recently reported trades, they may use a discounted cash flow technique to develop a price using expected cash flows based upon the anticipated future performance of the underlying collateral discounted at an estimated market rate. Both techniques develop prices that consider the time value of future cash flows and provide a margin for risk, including liquidity and credit risk. Most prices provided by third-party
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
5. Fair Value Measurements (continued)

pricing services are classified as Level 2 because the inputs used in pricing the securities are observable. However, some securities that are less liquid or trade less actively are classified as Level 3. Additionally,
149

|
Note 5 - Fair Value Measurements
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
certain long-dated securities, including certainsuch as municipal securities, foreign government/government agency securities and bank loans, include benchmark interest rate or credit spread assumptions that are not observable in the marketplace and are thus classified as Level 3.
Internal matrix pricing which is a valuation process internally developed for private placement securities for which the Company is unable to obtain a price from a third-party pricing service. Internal pricing matrices determine credit spreads that, when combined with risk-free rates, are applied to contractual cash flows to develop a price. The Company develops credit spreads using market based data for public securities adjusted for credit spread differentials between public and private securities, which are obtained from a survey of multiple private placement brokers. The market-based reference credit spread considers the issuer’s sector, financial strength, and term to maturity, using an independent public security index, and trade information, while the credit spread differential considers the non-public nature of the security. Securities priced using internal matrix pricing are classified as Level 2 because the significant inputs are observable or can be corroborated with observable data.
Independent broker quotes, which are typically non-binding, use inputs that can be difficult to corroborate with observable market based data. Brokers may use present value techniques using assumptions specific to the security types, or they may use recent transactions of similar securities. Due to the lack of transparency in the process that brokers use to develop prices, valuations that are based on independent broker quotes are classified as Level 3.
The fair value of free-standing derivative instruments is determined primarily using a discounted cash flow model or option model technique and incorporateincorporates counterparty credit risk. In some cases, quoted market prices for exchange-traded and OTC-clearedOTC cleared derivatives may be used and in other cases independent broker quotes may be used. The pricing valuation models primarily use inputs that are observable in the market or can be corroborated by observable market data. The valuation of certain derivatives may include significant inputs that are unobservable, such as
volatility levels, and reflect the Company’s view of what other market participants would use when pricing such instruments.
Valuation Controls
The process for determining the fair value process forof investments is monitored by the Valuation Committee, which is a cross-functional group of senior management within the Company that meets at least quarterly.Company. The purpose of the committeeValuation Committee is to overseeprovide oversight of the pricing policy, procedures and procedures, as well as to approve changes tocontrols, including approval of valuation methodologies and pricing sources. The Valuation Committee reviews market data trends, pricing statistics and trading statistics to ensure that prices are reasonable and consistent with our fair value framework. Controls and procedures used to assess third-party pricing services are reviewed by the Valuation Committee, including the results of annual due-diligence reviews.
There Controls include, but are also two working groups under the Valuation Committee: a Securities Fair Value Working Group (“Securities
Working Group”)not limited to, reviewing daily and a Derivatives Fair Value Working Group ("Derivatives Working Group"). The working groups, which include various investment, operations, accountingmonthly price changes, stale prices, and risk management professionals, meet monthlymissing prices and comparing new trade prices to review market data trends, pricing and trading statistics and results, and any proposed pricing methodology changes.
The Securities Working Group reviews prices received from third parties to ensure that the prices represent a reasonable estimate of the fair value. The group considers trading volume, new issuance activity, market trends, new regulatory rulings and other factors to determine whether the market activity is significantly different than normal activity in an active market. A dedicated pricing unit follows up with trading and investment sector professionals and challenges prices of third-party pricing services, when the estimated assumptions used differ from what the unit believes a market participant would use. If the available evidence indicates that pricing from third-party pricing services or broker quotes is based upon transactions that are stale or not from trades made in an orderly market, the Company places little, if any, weight on the third party service’s transactionweekly price and will estimate fair value using an internal process, such as a pricing matrix.
The Derivatives Working Group reviews the inputs, assumptions and methodologies used to ensure that the prices represent a reasonable estimate of the fair value. A dedicated pricing team works directly with investment sector professionals to investigate the impacts of changes in the market environment on prices or valuations of derivatives. New models and any changes to current models are required to have detailed documentationpublished bond index prices, and are validated to a second source. The model validation documentation and results of validation are presented to the Valuation Committee for approval.
The Company conducts other monitoring controls around securities and derivatives pricing including, but not limited to, the following:
Review of daily price changes over specific thresholds and new trade comparison to third-party pricing services.
Daily comparison of OTC derivative market valuations to counterparty valuations.
Review of weekly price The Company has a dedicated pricing group that works with trading and investment professionals to challenge prices received by a third party pricing source if the Company believes that the valuation received does not accurately reflect the fair value. New valuation models and changes compared to published bond prices of a corporate bond index.
Monthly reviews of price changes over thresholds, stale prices, missing prices, and zero prices.
Monthly validation of prices to a second source for securities in most sectors and for certain derivatives.
current models require approval by the Valuation Committee. In addition, the Company’s enterprise-wide Operational Risk Management function led by the Chief Risk Officer, is responsible for model risk management and provides an independent review of the suitability and reliability of model inputs, as well as an analysis of significant changes to current models.
Valuation Inputs
Quoted prices for identical assets in active markets are considered Level 1 and consist of on-the-run U.S. Treasuries, money market funds, exchange-traded equity securities, open-open-ended mutual funds, certain short-term investments, and exchange traded derivative instruments.
150

|
Note 5 - Fair Value Measurements
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
5. Fair Value Measurements (continued)

ended mutual funds, short-term investments, and exchange traded futures and option contracts.
Valuation Inputs Used in Levels 2 and 3 Measurements for Securities and Freestanding Derivatives
Level 2
Primary Observable Inputs
Level 3
Primary Unobservable Inputs
Fixed Maturity Investments
Structured securities (includes ABS, CDOsCLOs, CMBS and RMBS)
• Benchmark yields and spreads
• Monthly payment information
• Collateral performance, which varies by vintage year and includes delinquency rates, loss severity rates and refinancing assumptions
• Credit default swap indices


Other inputs for ABS, CLOs, and RMBS:
• Estimate of future principal prepayments, derived from the characteristics of the underlying structure
• Prepayment speeds previously experienced at the interest rate levels projected for the collateral
• Independent broker quotes
• Credit spreads beyond observable curve
• Interest rates beyond observable curve


Other inputs for less liquid securities or those that trade less actively, including subprime RMBS:
• Estimated cash flows
• Credit spreads, which include illiquidity premium
• Constant prepayment rates
• Constant default rates
• Loss severity
Corporates
• Benchmark yields and spreads
• Reported trades, bids, offers of the same or similar securities
• Issuer spreads and credit default swap curves


Other inputs for investment grade privately placed securities that utilize internal matrix pricing :
• Credit spreads for public securities of similar quality, maturity, and sector, adjusted for non-public nature
• Independent broker quotes

• Credit spreads beyond observable curve

• Interest rates beyond observable curve



Other inputs for below investment grade privately placed securities:
• Independent broker quotes
securities and private bank loans:
• Credit spreads for public securities of similar quality, maturity, and sector, adjusted for non-public nature
U.S Treasuries, Municipals, and Foreign government/government agencies
• Benchmark yields and spreads
• Issuer credit default swap curves
• Political events in emerging market economies
• Municipal Securities Rulemaking Board reported trades and material event notices
• Issuer financial statements
• Credit spreads beyond observable curve
• Interest rates beyond observable curve
Equity Securities
• Quoted prices in markets that are not active• For privately traded equity securities, internal discounted cash flow models utilizing earnings multiples or other cash flow assumptions that are not observable
Short TermShort-term Investments
• Benchmark yields and spreads
• Reported trades, bids, offers
• Issuer spreads and credit default swap curves
• Material event notices and new issue money market rates
Not applicable• Independent broker quotes
Derivatives
Credit derivatives
• Swap yield curve
• Credit default swap curves
Not applicable
Equity derivatives
• Equity index levels
• Swap yield curve
• Independent broker quotes
• Equity volatility
Foreign exchange derivatives
• Swap yield curve
• Currency spot and forward rates
• Cross currency basis curves
Not applicable• Independent broker quotes
Interest rate derivatives
• Swap yield curve
• Independent broker quotes
• Interest rate volatility
151

|
Note 5 - Fair Value Measurements
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
5. Fair Value Measurements (continued)

Significant Unobservable Inputs for Level 3 - Securities
Assets accounted for at fair value on a recurring basis
Fair
Value
Predominant
Valuation
Technique
Significant Unobservable InputMinimumMaximumWeighted Average [1]
Impact of
Increase in Input
on Fair Value [2]
As of December 31, 2017
CMBS [3]$56
Discounted cash flowsSpread (encompasses prepayment, default risk and loss severity)9 bps1,040 bps400 bpsDecrease
Corporate [4]251
Discounted cash flowsSpread103 bps1,000 bps242 bpsDecrease
Municipal17
Discounted cash flowsSpread192 bps250 bps219 bpsDecrease
RMBS [3]1,215
Discounted cash flowsSpread24 bps351 bps74 bpsDecrease
   Constant prepayment rate1.0%25%6% Decrease [5]
   Constant default rate—%9%4%Decrease
   Loss severity—%100%66%Decrease
As of December 31, 2016
CMBS [3]$42
Discounted cash flowsSpread (encompasses prepayment, default risk and loss severity)10 bps1,084 bps405 bpsDecrease
Corporate [4]245
Discounted cash flowsSpread122 bps1,302 bps345 bpsDecrease
Municipal [3]46
Discounted cash flowsSpread135 bps286 bps252 bpsDecrease
RMBS [3]1,260
Discounted cash flowsSpread16 bps731 bps193 bpsDecrease
   Constant prepayment rate—%17%4%Decrease [5]
   Constant default rate—%11%5%Decrease
   Loss severity—%100%75%Decrease
[1]The weighted average is determined based on the fair value of the securities.
[2]Conversely, the impact of a decrease in input would have the opposite impact to the fair value as that presented in the table.
[3]Excludes securities for which the Company based fair value on broker quotations.
[4]Excludes securities for which the Company bases fair value on broker quotations; however, included are broker priced lower-rated private placement securities for which the Company receives spread and yield information to corroborate the fair value.
[5]Decrease for above market rate coupons and increase for below market rate coupons.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
Assets accounted for at fair value on a recurring basis
Fair
Value
Predominant
Valuation
Technique
Significant Unobservable InputMinimumMaximumWeighted Average [1]
Impact of
Increase in Input
on Fair Value [2]
As of December 31, 2021
CLOs [3]$211 Discounted cash flowsSpread234 bps258 bps257 bpsDecrease
CMBS [3]$192 Discounted cash flowsSpread (encompasses prepayment, default risk and loss severity)203 bps468 bps266 bpsDecrease
Corporate [4]$1,532 Discounted cash flowsSpread96 bps1,227 bps298 bpsDecrease
RMBS [3]$266 Discounted cash flowsSpread [6]48 bps229 bps89 bpsDecrease
Constant prepayment rate [6]2%16%7% Decrease [5]
Constant default rate [6]1%6%3%Decrease
Loss severity [6]—%100%63%Decrease
As of December 31, 2020
CLOs [3]$340 Discounted cash flowsSpread304 bps305 bps304 bpsDecrease
CMBS [3]$20 Discounted cash flowsSpread (encompasses prepayment, default risk and loss severity)255 bps975 bps688 bpsDecrease
Corporate [4]$749 Discounted cash flowsSpread110 bps692 bps293 bpsDecrease
RMBS [3]$364 Discounted cash flowsSpread [6]7 bps937 bps119 bpsDecrease
Constant prepayment rate [6]—%10%5%Decrease [5]
Constant default rate [6]2%6%3%Decrease
Loss severity [6]—%100%84%Decrease
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)[1]The weighted average is determined based on the fair value of the securities.
5. Fair Value Measurements (continued)
[2]Conversely, the impact of a decrease in input would have the opposite impact to the fair value as that presented in the table.

[3]Excludes securities for which the Company bases fair value on broker quotations.
Significant Unobservable Inputs[4]Excludes securities for Level 3 - Freestanding Derivatives
which the Company bases fair value on broker quotations; however, included are broker priced lower-rated private placement securities for which the Company receives spread and yield information to corroborate the fair value.
  
Fair
Value
Predominant Valuation
Technique
Significant
Unobservable Input
MinimumMaximumImpact of Increase in Input on Fair Value [1]
As of December 31, 2017
Interest rate swaptions [2]1
Option modelInterest rate volatility2%2%Increase
Equity options1
Option modelEquity volatility18%22%Increase
As of December 31, 2016
Interest rate derivatives      
Interest rate swaptions9
Option modelInterest rate volatility2%2%Increase
[5]Decrease for above market rate coupons and increase for below market rate coupons.
[1]Conversely, the impact of a decrease in input would have the opposite impact to the fair value as that presented in the table. Changes are based on long positions, unless otherwise noted. Changes in fair value will be inversely impacted for short positions.
[2]The swaptions presented are purchased options that have the right to enter into a pay-fixed swap.

[6]Generally, a change in the assumption used for the constant default rate would have been accompanied by a directionally similar change in the assumption used for the loss severity and a directionally opposite change in the assumption used for constant prepayment rate and would have resulted in wider spreads.
As of December 31, 2021 and 2020, the fair values of the Company's level 3 derivatives were less than $1 for both periods.
The tablestable above exclude the portion of ABS, CRE CDOs andexcludes certain corporate securities for which fair values are predominately based on independent broker quotes. While the Company does not have access to the significant unobservable inputs that independent brokers may use in their pricing process, the Company believes brokers likely use inputs similar to those used by the Company and third-party pricing services to price similar instruments. As such, in their pricing models, brokers likely use estimated loss severity rates, prepayment rates, constant default rates and credit spreads. Therefore, similar to non-broker priced securities, increases in these inputs would generally cause fair values to decrease. For the year ended December 31, 2017,2021, no significant adjustments were made by the Company to broker prices received.
Transfers between Levels
Transfers of securities among the levels occur at the beginning of the reporting period. The amount of transfers from Level 1 to Level 2 was $1.3 billion and $1.1 billion, for the years ended December 31, 2017 and 2016, respectively, which represented previously on-the-run U.S. Treasury securities that are now off-the-run. For the years ended December 31, 2017 and 2016, there were no transfers from Level 2 to Level 1. See the fair value roll-forward tables for the years ended December 31, 2017 and 2016, for the transfers into and out of Level 3.
152

|
Note 5 - Fair Value Measurements
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)

Contingent Consideration
The acquisition of Lattice Strategies LLC ("Lattice") inon July 29, 2016 requiresrequired the Company to make payments to former owners of
Lattice of up to $60 contingent upon growth in exchange-traded productsETP assets under management ("ETP"AUM") AUM over a four-year period of four years beginning on the date of acquisition. The contingent consideration iswas measured at fair value on a quarterly basis by projecting future eligible ETP AUM over the contingency period to estimate the amount of expected payout. The future expected payout ishad been discounted back to the valuation date using a risk-adjusted discount rate of 18.8%10.0%. The risk-adjusted discount rate is an internally generated and significant unobservable input to fair value.
LevelIn January 2020, we made a third payment of $10 after Lattice AUM reached $3.0 billion. Given the dramatic market declines and outflows in March, 2020, Lattice AUM declined to $2.3 billion as of March 30, 2020 and the Company reduced the
remaining contingent consideration liability to zero, recognizing an $11.9 before tax reduction in expense in first quarter 2020.
The earn out period ended on July 29, 2020 with no additional consideration payable.
For disclosure of contingent consideration related to the sale of Continental Europe Operations, refer to Note 22 - Business Dispositions.

LEVEL 3 Assets and Liabilities Measured at Fair Value on a Recurring Basis Using Significant Unobservable InputsASSETS AND LIABILITIES MEASURED AT FAIR VALUE ON A RECURRING BASIS USING SIGNIFICANT UNOBSERVABLE INPUTS
The Company uses derivative instruments to manage the risk associated with certain assets and liabilities. However, the derivative instrument may not be classified withwithin the same fair value hierarchy level as the associated asset or liability. Therefore, the realized and unrealized gains and losses on derivatives reported in the
Fair Value Rollforwards for Financial Instruments Classified as Level 3 roll-forward may be offset by realized and unrealized gains and losses offor the associated assets and liabilities in other line items of the financial statements.Year Ended December 31, 2021
Total realized/unrealized gains (losses)
Fair value as of January 1, 2021Included in net income [1]Included in OCI [2]PurchasesSettlementsSalesTransfers into Level 3 [3]Transfers out of Level 3 [3]Fair value as of December 31, 2021
Assets
Fixed Maturities, AFS
ABS$— $— $— $42 $— $(3)$— $(39)$— 
CLOs360 — (1)471 (124)— — (449)257 
CMBS77 — 166 (4)(1)(48)196 
Corporate881 14 (34)828 (154)(47)172 (42)1,618 
Foreign Govt./Govt. Agencies— — — (6)— — 
RMBS381 — (4)369 (193)(14)— (211)328 
Total Fixed Maturities, AFS1,705 14 (38)1,881 (475)(71)177 (789)2,404 
Equity Securities, at fair value70 42 — (53)(1)— — 64 
Fixed maturities, FVO [4]— (6)— 160 — — — 160 
Short-term investments30 — — 98 (48)— — — 80 
Total Assets$1,805 $50 $(38)$2,145 $(570)$(72)$177 $(789)$2,708 
153

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Note 5 - Fair Value Measurements
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
5. Fair Value Measurements (continued)

Fair Value Roll-forwardsRollforwards for Financial Instruments Classified as Level 3 for the Year Ended December 31, 20172020
Total realized/unrealized gains (losses)
Fair value as of January 1, 2020Included in net income [1]Included in OCI [2]PurchasesSettlementsSalesTransfers into Level 3 [3]Transfers out of Level 3 [3]Fair value as of December 31, 2020
Assets
Fixed Maturities, AFS
ABS$15 $— $(1)$43 $— $— $— $(57)$— 
CLOs95 — 389 (43)— — (82)360 
CMBS— 79 (5)— 13 (22)77 
Corporate732 (31)31 272 (143)(36)486 (430)881 
Foreign Govt./Govt. Agencies— — — — — (3)
Municipal— (3)— — (6)— — 
RMBS560 — (11)66 (182)(7)— (45)381 
Total Fixed Maturities, AFS1,414 (34)25 855 (373)(49)506 (639)1,705 
Equity Securities, at fair value73 (10)— — — — 70 
Short-term investments15 — — 30 (15)— — — 30 
Total Assets$1,502 $(44)$25 $891 $(388)$(49)$507 $(639)$1,805 
Liabilities
Derivatives, net [5]
Equity$(15)$36 $— $— $(21)$— $— $— $— 
Total Derivatives, net [5](15)36 — — (21)— — — — 
Contingent Considerations(22)12 — — 10 — — — — 
Total Liabilities$(37)$48 $ $ $(11)$ $ $ $ 
[1]Amounts in these columns are generally reported in net realized gains (losses). All amounts are before income taxes.
[2]All amounts are before income taxes.
[3]Transfers in and/or (out) of Level 3 are primarily attributable to the availability of market observable information and the re-evaluation of the observability of pricing inputs.
[4]Included within other investments on the Consolidated Balance Sheets.
[5]Derivative instruments are reported in this table on a net basis for asset (liability) positions and reported in the Consolidated Balance Sheets in other investments and other liabilities.
154

 Total realized/unrealized gains (losses)      
  Fair value as of January 1, 2017Included in net income [1][5]Included in OCI [2]PurchasesSettlementsSalesTransfers into Level 3 [3]Transfers out of Level 3 [3]Fair value as of December 31, 2017
Assets         
Fixed Maturities, AFS         
 ABS$45
$
$
$56
$(6)$(6)$27
$(97)$19
 CDOs154
18
(13)214
(101)(24)
(153)95
 CMBS59
(2)
76
(9)(10)
(45)69
 Corporate514
1
19
232
(76)(157)71
(84)520
 Foreign Govt./Govt. Agencies47

3
12
(1)(2)
(57)2
 Municipal46
4
1
1

(35)

17
 RMBS1,261

36
209
(268)(7)
(1)1,230
Total Fixed Maturities, AFS2,126
21
46
800
(461)(241)98
(437)1,952
Fixed Maturities, FVO11


4
(2)(13)


Equity Securities, AFS55

(3)24




76
Freestanding Derivatives, net [4]         
 Equity
(4)
5




1
 Interest rate9
(8)





1
 Other contracts1
(1)






Total Freestanding Derivatives, net [4]10
(13)
5




2
Total Assets2,202
8
43
833
(463)(254)98
(437)2,030
Liabilities         
Contingent Consideration [6](25)(4)





(29)
Total Liabilities$(25)$(4)$
$
$
$
$
$
$(29)
|
Note 5 - Fair Value Measurements
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
5. Fair Value Measurements (continued)

Fair Value Roll-forwardsChanges in Unrealized Gains (Losses) for Financial Instruments Classified as Level 3 Still Held at Year End
December 31, 2021December 31, 2020
Changes in Unrealized Gain/(Loss) included in Net Income [1] [2]Changes in Unrealized Gain/(Loss) included in OCI [3]Changes in Unrealized Gain/(Loss) included in Net Income [1] [2]Changes in Unrealized Gain/(Loss) included in OCI [3]
Assets
Fixed Maturities, AFS
CLOs$— $(1)$— $
CMBS— — 
Corporate— (32)(21)24 
RMBS— (4)— (10)
Total Fixed Maturities, AFS— (36)(21)19 
Equity Securities, at fair value— (9)— 
Fixed Maturities, FVO [4](6)— — — 
Total Assets$(2)$(36)$(30)$19 
Liabilities
Contingent Consideration$— $— $12 $— 
Total Liabilities$ $ $12 $ 
[1]All amounts in these rows are reported in net gains (losses). All amounts are before income taxes.
[2]Amounts presented are for Level 3 only and therefore may not agree to other disclosures included herein.
[3]Changes in unrealized gain (loss) on fixed maturities, AFS are reported in changes in net unrealized gain on securities in the Year EndedConsolidated Statements of Comprehensive Income.
[4]Included within other investments on the Consolidated Balance Sheets.
FAIR VALUE OPTION
The Company has elected the fair value option for certain investments in residual interests of securitizations in order to reflect changes in fair value in earnings. These instruments are included within other investments on the Consolidated Balance Sheets and changes in the fair value of these securities are reported in net realized gains and losses.
As of December 31, 20162021, the fair value of assets using the fair value option was $160. As of December 31, 2020, the Company did not have any assets using the fair value option.
For the year ended December 31, 2021 realized losses related to the change in fair value of assets using the fair value option were $6. For the years ended December 31, 2020 and 2019, there were no realized gains (losses) related to the change in fair value of assets using the fair value option.
 Total realized/unrealized gains (losses)      
  Fair value as of January 1, 2016Included in net income [1][5]Included in OCI [2]Purchases [6]SettlementsSalesTransfers into Level 3 [3]Transfers out of Level 3 [3]Fair value as of December 31, 2016
Assets         
Fixed Maturities, AFS         
 ABS$32
$
$(1)$33
$(6)$
$16
$(29)$45
 CDOs211

9
36
(102)


154
 CMBS88
(4)(1)45
(15)(1)1
(54)59
 Corporate320
(12)1
197
(34)(102)265
(121)514
 Foreign Govt./Govt. Agencies43
1
2
16

(15)

47
 Municipal

(1)39


8

46
 RMBS994
(1)9
463
(174)(21)3
(12)1,261
Total Fixed Maturities, AFS1,688
(16)18
829
(331)(139)293
(216)2,126
Fixed Maturities, FVO14
(1)
14
(4)(3)
(9)11
Equity Securities, AFS55
(1)4
2

(5)

55
Freestanding Derivatives, net [4]         
 Equity
(8)
8





 Interest rate7
2






9
 Other contracts7
(6)





1
Total Freestanding Derivatives, net [4]14
(12)
8




10
Total Assets1,771
(30)22
853
(335)(147)293
(225)2,202
Liabilities         
Contingent Considerations [6]
(2)
(23)



(25)
Total Liabilities$
$(2)$
$(23)$
$
$
$
$(25)
FINANCIAL INSTRUMENTS NOT CARRIED AT FAIR VALUE
Financial Assets and Liabilities Not Carried at Fair Value
December 31, 2021December 31, 2020
 Fair Value Hierarchy LevelCarrying Amount [1]Fair ValueFair Value Hierarchy LevelCarrying Amount [1]Fair Value
Assets
Mortgage loansLevel 3$5,383 $5,576 Level 3$4,493 $4,792 
Liabilities
Other policyholder funds and benefits payableLevel 3$687 $689 Level 3$701 $703 
Senior notes [2]Level 2$3,854 $4,725 Level 2$3,262 $4,363 
Junior subordinated debentures [2]Level 2$1,090 $1,086 Level 2$1,090 $1,107 
[1] As of December 31, 2021 and December 31, 2020, carrying amount of mortgage loans is net of ACL of $29 and $38 respectively
[2] Included in long-term debt in the Consolidated Balance Sheets, except for any current maturities, which are included in short-term debt when applicable.
155

|
[1]Amounts in these rows are generally reported in net realized capital gains (losses). All amounts are before income taxes.
[2]All amounts are before income taxes.
[3]Transfers in and/or (out) of Level 3 are primarily attributable to the availability of market observable information and the re-evaluation of the observability of pricing inputs.
[4]Derivative instruments are reported in this table on a net basis for asset (liability) positions and reported in the Consolidated Balance Sheets in other investments and other liabilities.
[5]Includes both market and non-market impacts in deriving realized and unrealized gains (losses).
[6]
For additional information, see Note 2 - Business Acquisitions of NotesIndex to Consolidated Financial Statements for discussionand Schedules
Note 6 - Investments

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
5. Fair Value Measurements (continued)

6. INVESTMENTS
Changes in Unrealized Gains (Losses) Included in Net Investment Income for Financial Instruments Classified as Level 3 Still Held at Year End
  Changes in Unrealized Gain/(Loss) included in Net Income as of December 31, 2017 [1] [2]Changes in Unrealized Gain/(Loss) included in Net Income as of December 31, 2016 [1] [2]
Assets  
Fixed Maturities, AFS  
 CMBS(2)(2)
 Corporate
(5)
Total Fixed Maturities, AFS(2)(7)
Equity Securities, AFS
(1)
Freestanding Derivatives, net  
 Equity(5)
 Interest rate(7)
 Other Contracts
(1)
Total Freestanding Derivatives, net(12)(1)
Total Assets(14)(9)
Liabilities  
Contingent Consideration [3](4)(2)
Total Liabilities$(4)$(2)
[1]All amounts in these rows are reported in net realized capital gains (losses). All amounts are before income taxes.
[2]Amounts presented are for Level 3 only and therefore may not agree to other disclosures included herein.
[3]
For additional information, see Note 2 - Business Acquisitions of Notes to Consolidated Financial Statements for discussion of the contingent consideration in connection with the acquisition of Lattice.
Fair Value Option
For the years ended December 31,
(Before tax)202120202019
Fixed maturities [1]$1,349 $1,442 $1,559 
Equity securities73 39 46 
Mortgage loans181 172 165 
Limited partnerships and other alternative investments732 222 232 
Other investments [2]58 42 32 
Investment expenses(80)(71)(83)
Total net investment income$2,313 $1,846 $1,951 
The Company has elected the fair value option for certain securities that contain embedded credit derivatives with underlying credit risk primarily related to residential real estate, and these securities are included within Fixed Maturities, FVO[1]Includes net investment income on the Condensed Consolidated Balance Sheets. For certain previously consolidated investment funds, the Company classified the underlying fixed maturities within Fixed Maturities, FVO as a result of the Company's management, control and significant ownership interest of the funds. The Company reported the underlying fixed maturities of these consolidated investment companies at fair value withshort-term investments.
[2]Primarily includes changes in the fair value of these securities recognized in net realized capital gains and losses, which is consistent with accounting requirements for investment companies.
The Company also previously elected the fair value option for certain equity securities in order to align the accounting with total return swap contractsfund investments and income from derivatives that hedged the risk associated with the investments. The swaps did not qualify for hedge accounting and are used to hedge fixed maturities.
Net Realized Gains (Losses)
For the years ended December 31,
(Before tax)202120202019
Gross gains on sales of fixed maturities$319 $255 $234 
Gross losses on sales of fixed maturities(89)(50)(56)
Equity securities [1]
Net realized gains (losses) on sales of equity securities81 (118)78 
Change in net unrealized gains (losses) of equity securities146 (96)176 
Net realized and unrealized gains (losses) on equity securities227 (214)254 
Net credit losses on fixed maturities, AFS [2](28)
Change in ACL on mortgage loans [3](19)
Intent-to-sell impairments— (5)— 
Net OTTI losses recognized in earnings(3)
Valuation allowances on mortgage loans
Other, net [4]39 47 (35)
Net realized gains (losses)$509 $(14)$395 
[1]The net unrealized gains on equity securities still held as of the end of the period and included in net realized gains (losses) were $155, $53, and $164 for the years ended December 31, 2021, 2020, and 2019, respectively.
[2]Due to the adoption of accounting guidance for credit losses on January 1, 2020, realized losses previously reported as OTTI are now presented as credit losses which are net of any recoveries. For further information refer to Note 1 - Basis of Presentation and Significant Accounting Policies.
[3]Represents the change in valueACL recorded during the period following the adoption of both the equity securitiesaccounting guidance for credit losses on January 1, 2020. For further information refer to Note 1 - Basis of Presentation and the total return swaps were recorded in net realized capitalSignificant Accounting Policies.
[4]Includes gains (losses) on non-qualifying derivatives for 2021, 2020, and losses. These equity securities were classified within equity securities, AFS2019 of $12, $104, and $(24), respectively, gains (losses) from transactional foreign currency revaluation of $(1), $(1) and $(9), respectively, and a loss of $21 and $48, respectively, on the Condensed Consolidated Balance Sheets. Income earnedsale of the Continental Europe Operations for the years ended December 31, 2021 and 2020. For the year ended December 31, 2021, there was also a gain of $46 on the sale of the Company's previously owned interest in Talcott Resolution.
Proceeds from FVOthe sales of fixed maturities, AFS totaled $15.9 billion, $15.1 billion, and $14.4 billion for the years ended December 31, 2021, 2020, and 2019, respectively. Sales of AFS securities was recorded in net investment income2021 were primarily a result of tactical changes to the portfolio driven by changing market conditions, in addition to duration and changes in fair value were recorded in net realized capital gainsliquidity management.
Accrued Interest Receivable on Fixed Maturities, AFS and losses. The Company did not hold any of these equity securities asMortgage Loans
As of December 31, 2017 or2021 and December 31, 2016 .2020, the Company reported accrued interest receivable related to fixed maturities, AFS of $299 and $327, respectively, and accrued interest receivable related to mortgage loans of $16 and $14, respectively. These amounts are recorded in other assets on the Consolidated Balance Sheets and are not included in the carrying value of the fixed maturities or mortgage loans. The
Changes in Fair Value of Assets using Fair Value Option
 For the year ended December 31,
 201720162015
Assets   
Fixed maturities, FVO   
Corporate$(1)$
$(4)
Foreign government
(1)
RMBS
5

Total fixed maturities, FVO(1)4
(4)
Equity, FVO1


Total realized capital gains (losses)$
$4
$(4)
156

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
5. Fair Value Measurements (continued)

Fair ValueCompany does not include the current accrued interest receivable balance when estimating the ACL. The Company has a policy to write-off accrued interest receivable balances that are more than 90 days past due. Write-offs of Assetsaccrued interest receivable are recorded as a credit loss component of net realized gains and Liabilities using the Fair Value Option
 As of December 31,
 20172016
Assets  
Fixed maturities, FVO  
ABS$
$7
CDOs
3
CMBS
8
Corporate
40
U.S. government
7
RMBS41
146
Total fixed maturities, FVO41
211
losses.
Financial Instruments Not Carried at Fair Value
Financial AssetsInterest income on fixed maturities and Liabilities Not Carried at Fair Value
 Fair Value Hierarchy LevelCarrying AmountFair Value
 December 31, 2017
Assets   
Mortgage loansLevel 3$3,175
$3,220
Liabilities   
Other policyholder funds and benefits payableLevel 3$825
$827
Senior notes [1]Level 2$3,415
$4,054
Junior subordinated debentures [1]Level 2$1,583
$1,699
 December 31, 2016
Assets   
Mortgage loansLevel 3$2,886
$2,878
Liabilities   
Other policyholder funds and benefits payableLevel 3$611
$613
Senior notes [1]Level 2$3,826
$4,316
Junior subordinated debentures [1]Level 2$1,083
$1,246
[1]Included in long-term debt in the Consolidated Balance Sheets, except for current maturities, which are included in short-term debt.
Fair values for mortgage loans were estimated using discounted cash flow calculations based on current lending rates for similar type loans. Current lending rates reflect changes in credit spreads andis accrued unless it is past due over 90 days or management deems the remaining terms of the loans.
Fair values for other policyholder funds and benefits payable, not carried at fair value, are estimated based on the cash surrender
values of the underlying policies or by estimating future cash flows discounted at current interest rates adjusted for credit risk.
Fair values for senior notes and junior subordinated debentures are determined using the market approach based on reported trades, benchmark interest rates and issuer spread for the Company which may consider credit default swaps.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
6. Investments


Net Investment Income
 For the years ended December 31,
(Before-tax)201720162015
Fixed maturities [1]$1,303
$1,319
$1,301
Equity securities24
22
17
Mortgage loans124
116
115
Limited partnerships and other alternative investments174
128
130
Other investments [2]49
51
57
Investment expenses(71)(59)(59)
Total net investment income$1,603
$1,577
$1,561
[1]Includes net investment income on short-term investments.
[2]Includes income from derivatives that hedge fixed maturities and qualify for hedge accounting.
Net Realized Capital Gains (Losses)
 For the years ended December 31,
(Before-tax)201720162015
Gross gains on sales$275
$222
$219
Gross losses on sales(113)(159)(194)
Net OTTI losses recognized in earnings(8)(27)(41)
Valuation allowances on mortgage loans(1)
(1)
Transactional foreign currency revaluation14
(78)
Non-qualifying foreign currency derivatives(14)83
13
Other, net [1]12
(151)(8)
Net realized capital gains (losses)$165
$(110)$(12)
[1]
Includes gains (losses) on non-qualifying derivatives, excluding foreign currency derivatives, of $8, $(9), and $(20), respectively for 2017, 2016 and 2015. Also included for the year ended December 31, 2016, is a loss related to the write-down of investments in solar energy partnerships, which generated tax benefits, and a loss related to the sale of the Company's U.K. property and casualty run-off subsidiaries.
Net realized capital gains and losses from investment sales are reported as a component of revenues and are determined on a specific identification basis. Before tax, net gains and losses on sales and impairments previously reported as unrealized gains or losses in AOCI were $152, $36, and $(5) for the years ended December 31, 2017, 2016, and 2015, respectively.
Sales of AFS Securities
 For the years ended December 31,
 201720162015
Fixed maturities, AFS   
Sale proceeds$17,614
$9,984
$11,161
Gross gains204
196
177
Gross losses(90)(138)(156)
Equity securities, AFS   
Sale proceeds$607
$359
$733
Gross gains69
26
35
Gross losses(23)(20)(20)
Sales of AFS securities in 2017 were primarily a result of duration and liquidity management as well as tactical changes to the portfolio as a result of changing market conditions.uncollectible.
Recognition and Presentation of Other-Than-TemporaryIntent-to-Sell Impairments and ACL on Fixed Maturities, AFS
The Company will record an other-than-temporary impairment (“OTTI”) for"intent-to-sell impairment" as a reduction to the amortized cost of fixed maturities, and certain equity securities with debt-like characteristics (collectively “debt securities”)AFS in an unrealized loss position if the Company intends to sell or it is more likely than not that the Company will be required to sell the securityfixed maturity before a recovery in value. A corresponding charge is recorded in net realized capital losses equal to the difference between the fair value on the impairment date and the amortized cost basis of the security.fixed maturity before recognizing the impairment.
The Company will also recordWhen fixed maturities are in an OTTI for those debt securities for whichunrealized loss position and the Company does not expectrecord an intent-to-sell impairment, the Company will record an ACL for the portion of the unrealized loss due to recovera credit loss. Any remaining unrealized loss on a fixed maturity after recording an ACL is the entire amortized cost basis. For these securities,non-credit amount and is recorded in OCI. The ACL is the excess of the amortized cost basis over itsthe greater of the Company's best estimate of the present value of expected future cash flows or the security's fair value. Cash flows are discounted at the effective yield that is used to record interest income. The ACL cannot exceed the unrealized loss and, therefore, it may fluctuate with changes in the fair value of the fixed maturity if the fair value is separated intogreater than the portion representing a credit OTTI, which is recorded in net realized capital losses, and the remaining non-credit amount, which is recorded in OCI. The credit OTTI amount is the excess of its amortized cost basis over the Company’sCompany's best estimate of discountedthe present value of expected future cash flows. The non-credit amountinitial ACL and any subsequent changes are recorded in net realized gains and losses. The ACL is written off against the excessamortized cost in the period in which all or a portion of the best estimate ofrelated fixed maturity is determined to be uncollectible.
Developing the discounted expected future cash flows over the fair value. The Company’s best estimate of discounted expected future cash flows becomes the new cost basis and accretes prospectively into net investment income over the estimated remaining life of the security.
The Company’s best estimate of expected future cash flows is a quantitative and qualitative process that incorporates information received from third-party sources along with certain internal assumptions regarding the future performance. The Company's considerations include, but are not limited to, (a) changes in the financial condition of the issuer andand/or the underlying collateral, (b) whether the issuer is current on contractually obligated interest and principal payments, (c) credit ratings, (d) payment structure of the security and (e) the extent to which the fair value has been less than the amortized cost of the security.
For non-structured securities, assumptions include, but are not limited to, economic and industry-specific trends and fundamentals, security-specificinstrument-specific developments including changes in credit ratings, industry earnings
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
6. Investments (continued)


multiples and the issuer’s ability to restructure, access capital markets, and execute asset sales.
For structured securities, assumptions include, but are not limited to, various performance indicators such as historical and projected default and recovery rates, credit ratings, current and projected delinquency rates, loan-to-value ratios ("LTV"LTVs") ratios,, average cumulative collateral loss rates that vary by vintage year, prepayment speeds, and property value declines. These assumptions require the use of significant management judgment and include the probability of issuer default and estimates regarding timing and amount of expected recoveries which may include estimating the underlying collateral value.
ThePrior to January 1, 2020, the Company will also recordrecorded an OTTI loss on fixed maturities for equitywhich the Company did not expect to recover the entire amortized cost basis. For these securities, where the decline inexcess of the amortized cost basis over its fair value is deemed to be other-than-temporary. A corresponding charge iswas separated into the portion representing a credit OTTI, which was recorded in net realized capital losses, equal toand the difference between the fair value and cost basisremaining non-credit amount, which was recorded in OCI. The Company’s best estimate of the security. The previous cost basis less the impairment becomesdiscounted expected future cash flows became the new cost basis. The Company’s evaluationbasis and assumptions used to determine an equity OTTI include, but is not limited to, (a)accreted prospectively into net investment income over the length of time and extent to which the fair value has been less than the costestimated remaining life of the security, (b) changes in the financial condition, credit rating and near-term prospects of the issuer, (c) whether the issuer is current on preferred stock dividends and (d) the intent and ability of the Company to retain the investment for a period of time sufficient to allow for recovery. For the remaining equity securities which are determined to be temporarily impaired, the Company asserts its intent and ability to retain those equity securities until the price recovers.
Impairments in Earnings by Type
 For the years ended December 31,
 201720162015
Credit impairments$2
$21
$6
Impairments on equity securities6
4
2
Intent-to-sell impairments
2
30
Other impairments

3
Total impairments$8
$27
$41
security.
ACL on Fixed Maturities, AFS by Type
For the years ended December 31,
20212020
(Before tax)CorporateTotalCorporateMunicipalTotal
Balance as of beginning of period$23 $23 $— $— $— 
Credit losses on fixed maturities where an allowance was not previously recorded36 39 
Reduction due to sales(18)(18)(4)(3)(7)
Net increases (decreases) on fixed maturities where an allowance was previously recorded(6)(6)(9)— (9)
Balance as of end of period$1 $1 $23 $ $23 
Cumulative Credit Impairments
 For the years ended December 31,
(Before-tax)201720162015
Balance as of beginning of period$(110)$(113)$(128)
Additions for credit impairments recognized on [1]:   
Securities not previously impaired(1)(16)(4)
Securities previously impaired(1)(5)(2)
Reductions for credit impairments previously recognized on:   
Securities that matured or were sold during the period76
15
10
Securities the Company made the decision to sell or more likely than not will be required to sell

1
Securities due to an increase in expected cash flows11
9
10
Balance as of end of period$(25)$(110)$(113)
157

|
[1]These additions are included in the net OTTI losses recognized in earnings in the
Note 6 - Investments
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
6. Investments (continued)


Available-for-Sale Securities
AFS Securities by Type
 December 31, 2017December 31, 2016
 
Cost or
Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair
Value
Non-
Credit
OTTI [1]
Cost or
Amortized
Cost
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair
Value
Non-
Credit
OTTI [1]
ABS$1,119
$9
$(2)$1,126
$
$1,385
$8
$(4)$1,389
$
CDOs1,257
3

1,260

960
18
(2)976

CMBS3,304
58
(26)3,336
(5)2,772
52
(34)2,790
(5)
Corporate12,370
490
(56)12,804

10,703
399
(129)10,973

Foreign govt./govt. agencies1,071
43
(4)1,110

827
15
(16)826

Municipal11,743
754
(12)12,485

9,727
635
(65)10,297

RMBS2,985
63
(4)3,044

2,995
32
(21)3,006

U.S. Treasuries1,763
46
(10)1,799

1,927
29
(31)1,925

Total fixed maturities, AFS35,612
1,466
(114)36,964
(5)31,296
1,188
(302)32,182
(5)
Equity securities, AFS907
121
(16)1,012

878
84
(17)945

Total AFS securities$36,519
$1,587
$(130)$37,976
$(5)$32,174
$1,272
$(319)$33,127
$(5)
Cumulative Credit Impairments on Fixed Maturities, AFS
(Before tax)For the year ended December 31, 2019
Balance as of beginning of period$(19)
Additions for credit impairments recognized on [1]:
Fixed maturities not previously impaired(3)
[1]Reductions for credit impairments previously recognized on:
Represents
Fixed maturities that matured or were sold during the amount of cumulative non-credit OTTI losses recognized in OCI on securities that also had credit impairments. These losses are included in gross unrealized lossesperiod
Balance as of December 31, 2017 and 2016.end of period$(19)
[1]These additions are included in the net OTTI losses recognized in earnings in the Consolidated Statements of Operations.
Fixed maturities,Maturities, AFS
Fixed Maturities, AFS, by Type
December 31, 2021December 31, 2020
Amortized
Cost
ACL
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair
Value
Amortized
Cost
ACL
Gross
Unrealized
Gains
Gross
Unrealized
Losses
Fair
Value
ABS$1,125 $— $13 $(3)$1,135 $1,525 $— $39 $— $1,564 
CLOs3,019 — (2)3,025 2,780 — (7)2,780 
CMBS3,955 — 179 (15)4,119 4,219 — 286 (21)4,484 
Corporate17,744 (1)1,038 (74)18,707 18,401 (23)1,926 (31)20,273 
Foreign govt./govt. agencies883 — 33 (6)910 842 — 77 — 919 
Municipal7,473 — 787 (3)8,257 8,564 — 940 (1)9,503 
RMBS3,610 — 60 (27)3,643 3,966 — 144 (3)4,107 
U.S. Treasuries2,979 — 86 (14)3,051 1,264 — 141 — 1,405 
Total fixed maturities, AFS$40,788 $(1)$2,204 $(144)$42,847 $41,561 $(23)$3,560 $(63)$45,035 

Fixed Maturities, AFS, by Contractual Maturity Year
December 31, 2017 December 31, 2016 December 31, 2021December 31, 2020
Amortized CostFair Value Amortized CostFair ValueAmortized CostFair ValueAmortized CostFair Value
One year or less$1,507
$1,513
 $1,174
$1,185
One year or less$1,400 $1,419 $1,411 $1,432 
Over one year through five years5,007
5,119
 4,830
4,987
Over one year through five years8,615 8,894 7,832 8,286 
Over five years through ten years6,505
6,700
 5,476
5,596
Over five years through ten years8,303 8,633 7,622 8,354 
Over ten years13,928
14,866
 11,704
12,253
Over ten years10,761 11,979 12,206 14,028 
Subtotal26,947
28,198
 23,184
24,021
Subtotal29,079 30,925 29,071 32,100 
Mortgage-backed and asset-backed securities8,665
8,766
 8,112
8,161
Mortgage-backed and asset-backed securities11,709 11,922 12,490 12,935 
Total fixed maturities, AFS$35,612
$36,964
 $31,296
$32,182
Total fixed maturities, AFS$40,788 $42,847 $41,561 $45,035 
Estimated maturities may differ from contractual maturities due to security call or prepayment provisions. Due to the potential for variability in payment speeds (i.e. prepayments or extensions), mortgage-backed and asset-backed securities are not categorized by contractual maturity.
Concentration of Credit Risk
The Company aims to maintain a diversified investment portfolio including issuer, sector and geographic stratification, where applicable, and has established certain exposure limits, diversification standards and review procedures to mitigate credit risk. The Company had no investment exposure to any credit concentration risk of a single issuer greater than 10% of the
Company's stockholders' equity as of December 31, 2021 or December 31, 2020, other than the U.S. government and certain U.S. government agencies as of December 31, 2017 or December 31, 2016. agencies.
As of December 31, 2017, other than U.S. government and certain U.S. government
agencies, the Company’s three largest exposures by issuer were the New York State Dormitory Authority, New York City Transitional Finance Authority, and the Commonwealth of Massachusetts which each comprised less than 1% of total invested assets. As of December 31, 2016,2021, other than U.S. government and certain U.S. government agencies, the Company’s three largest exposures by issuer were Commonwealththe Government of Massachusetts, New York State Dormitory Authority,Canada, Apple Inc., and the StateIBM Corporation each of California which each comprised less than 1% of total invested assets. As of December 31, 2020, other than U.S. government and certain U.S. government agencies, the Company’s three largest exposures by issuer were Apple Inc., the IBM Corporation, and the New York State Dormitory Authority each of which comprised less than 1% of total invested
158

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Note 6 - Investments
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
assets. The Company’s three largest exposures by sector as of December 31, 20172021 were the municipal securities,sector, the financial services sector, and the CMBS and RMBSsector which comprised approximately 28%14%, 7%8%, and 7%, respectively, of total invested assets. The Company’s three largest exposures by sector as of
December 31, 20162020 were the municipal investments, RMBS,sector, the financial services sector, and CMBS sector which comprised approximately 26%17%, 8%9%, and 7%8%, respectively, of total invested assets.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
6. Investments (continued)


Unrealized Losses on Fixed Maturities, AFS Securities
Unrealized Loss Aging for AFS Securities by Type and Length of Time as of December 31, 2017
Unrealized Loss Aging for Fixed Maturities, AFS by Type and Length of Time as of December 31, 2021
Less Than 12 Months12 Months or MoreTotal
Fair ValueUnrealized LossesFair ValueUnrealized LossesFair ValueUnrealized Losses
ABS$396 $(3)$— $— $396 $(3)
CLOs1,434 (2)147 — 1,581 (2)
CMBS594 (7)82 (8)676 (15)
Corporate3,698 (65)234 (9)3,932 (74)
Foreign govt./govt. agencies340 (5)16 (1)356 (6)
Municipal301 (3)12 — 313 (3)
RMBS1,869 (23)94 (4)1,963 (27)
U.S. Treasuries2,301 (13)23 (1)2,324 (14)
Total fixed maturities, AFS in an unrealized loss position$10,933 $(121)$608 $(23)$11,541 $(144)
 Less Than 12 Months 12 Months or More Total
 Amortized CostFair ValueUnrealized Losses Amortized CostFair ValueUnrealized Losses Amortized CostFair ValueUnrealized Losses
ABS$461
$460
$(1) $30
$29
$(1) $491
$489
$(2)
CDOs359
359

 1
1

 360
360

CMBS1,178
1,167
(11) 243
228
(15) 1,421
1,395
(26)
Corporate2,322
2,302
(20) 1,064
1,028
(36) 3,386
3,330
(56)
Foreign govt./govt. agencies244
242
(2) 51
49
(2) 295
291
(4)
Municipal511
507
(4) 236
228
(8) 747
735
(12)
RMBS889
887
(2) 137
135
(2) 1,026
1,022
(4)
U.S. Treasuries658
652
(6) 254
250
(4) 912
902
(10)
Total fixed maturities, AFS6,622
6,576
(46) 2,016
1,948
(68) 8,638
8,524
(114)
Equity securities, AFS176
163
(13) 24
21
(3) 200
184
(16)
Total securities in an unrealized loss position$6,798
$6,739
$(59) $2,040
$1,969
$(71) $8,838
$8,708
$(130)
Unrealized Loss Aging for AFS Securities by Type and Length of Time as of December 31, 2016
Unrealized Loss Aging for Fixed Maturities, AFS by Type and Length of Time as of December 31, 2020Unrealized Loss Aging for Fixed Maturities, AFS by Type and Length of Time as of December 31, 2020
Less Than 12 Months 12 Months or More TotalLess Than 12 Months12 Months or MoreTotal
Amortized CostFair ValueUnrealized Losses Amortized CostFair ValueUnrealized Losses Amortized CostFair ValueUnrealized LossesFair ValueUnrealized LossesFair ValueUnrealized LossesFair ValueUnrealized Losses
ABS$333
$331
$(2) $103
$101
$(2) $436
$432
$(4)ABS$44 $— $— $— $44 $— 
CDOs316
315
(1) 160
159
(1) 476
474
(2)
CLOsCLOs758 (2)715 (5)1,473 (7)
CMBS1,018
997
(21) 154
141
(13) 1,172
1,138
(34)CMBS410 (17)19 (4)429 (21)
Corporate2,883
2,784
(99) 433
403
(30) 3,316
3,187
(129)Corporate466 (13)212 (18)678 (31)
Foreign govt./govt. agencies409
395
(14) 21
19
(2) 430
414
(16)Foreign govt./govt. agencies24 — — — 24 — 
Municipal1,401
1,338
(63) 43
41
(2) 1,444
1,379
(65)Municipal34 (1)— — 34 (1)
RMBS1,107
1,089
(18) 393
390
(3) 1,500
1,479
(21)RMBS461 (3)21 — 482 (3)
U.S. Treasuries1,047
1,016
(31) 


 1,047
1,016
(31)U.S. Treasuries39 — — — 39 — 
Total fixed maturities, AFS8,514
8,265
(249) 1,307
1,254
(53) 9,821
9,519
(302)
Equity securities, AFS271
258
(13) 33
29
(4) 304
287
(17)
Total securities in an unrealized loss position$8,785
$8,523
$(262) $1,340
$1,283
$(57) $10,125
$9,806
$(319)
Total fixed maturities, AFS in an unrealized loss positionTotal fixed maturities, AFS in an unrealized loss position$2,236 $(36)$967 $(27)$3,203 $(63)
As of December 31, 2017,2021, fixed maturities, AFS securities in an unrealized loss position consisted of 2,526 securities,1,500 instruments, primarily in the corporate sector,sectors, most notably financial services and technology and communications, as well as RMBS, CMBS, and U.S. Treasuries which were depressed primarilylargely due to an increase inhigher interest rates and/or widening ofwider credit spreads since the securities were purchased.purchase date. As of December 31, 2017, 96%2021, 99% of these securitiesfixed maturities were depressed less than 20% of cost or amortized cost. The improvementincrease in gross unrealized losses during 20172021 was primarily attributable to higher interest rates, partially offset by tighter credit spreads.

Most of the securitiesfixed maturities depressed for twelve months or more relate to the corporate securities and structured securities with exposure to commercial real estate. Corporate securities and commercial real estate securitiesCMBS sectors which were primarily depressed because current market spreads are wider than spreads at the securities' respective purchase dates. Certain otherAdditionally, certain corporate securitiesfixed maturities were also depressed because the securities have floating-rateof their variable-rate coupons and have long-dated maturities, and current credit spreads are wider than when these securities were purchased.maturities. The Company neither has an intention to sell nor does it expect to be required to sell the securitiesfixed maturities outlined in the preceding discussion. The decision to record credit losses on fixed maturities, AFS in the form of an ACL requires us to make qualitative and quantitative estimates of expected future cash flows.

159

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Mortgage Loans
ACL on Mortgage Loan Valuation AllowancesLoans
Commercial mortgage loans are considered to be impaired when management estimates that, based upon current information and events, it is probable that the Company will be unable to collect amounts due according to the contractual terms of the loan agreement. The Company reviews mortgage loans on a quarterly basis to identify potentialestimate the ACL with changes in the ACL recorded in net realized gains and losses. Apart from an ACL recorded on individual mortgage loans where the borrower is experiencing financial difficulties, the Company records an ACL on the pool of mortgage loans based on lifetime expected credit losses. Among other factors, management reviews current and projectedThe Company utilizes a third-party forecasting model to estimate lifetime expected credit losses at a loan level under multiple economic scenarios. The scenarios use macroeconomic trends, such as unemployment rates and property-specificdata provided by an internationally recognized economics firm that generates forecasts of varying economic factors such as rentalGDP growth, unemployment and interest rates. The economic scenarios are projected over 10 years. The first two to four years of the 10-year period assume a specific modeled economic scenario (including moderate upside, moderate recession and severe recession scenarios) and then revert to historical long-term assumptions over the remaining period. Using these economic scenarios, the forecasting model projects property-specific operating income and capitalization rates occupancy levels, LTV ratiosused to estimate the value of a future operating income stream. The operating income and the property valuations derived from capitalization rates are compared to loan payment and principal amounts to create debt service coverage ratios (“DSCR”("DSCRs"). In addition, and LTVs over the forecast period. The model overlays historical data about mortgage loan performance based on DSCRs and LTVs and projects the probability of default, amount of loss given a default and resulting expected loss through maturity for each loan under each economic scenario. Economic scenarios are probability-weighted based on a statistical analysis of the forecasted economic factors and qualitative analysis. The Company records the change in the ACL on mortgage loans based on the weighted-average expected credit losses across the selected economic scenarios.
When a borrower is experiencing financial difficulty, including when foreclosure is probable, the Company considers historical, currentmeasures an ACL on individual mortgage loans. The ACL is established for any shortfall between the amortized cost of the loan and projected delinquency rates and property values.the fair value of the collateral less costs to sell. Estimates of collectibility from an individual borrower require the use of significant management judgment and include the probability and timing of borrower default and loss severity estimates. In addition, cash flow projections may change based upon new information about the borrower's ability to pay and/or the value of underlying collateral such as changes in projected property value estimates.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
6. Investments (continued)


For mortgage loans that are deemed impaired, a valuation allowance is established for the difference between the carrying amount and estimated fair value. The mortgage loan's estimated fair value is most frequently the Company's share of the fair value of the collateral but may also be the Company’s share of either (a) the present value of the expected future cash flows discounted at the loan’s effective interest rate or (b) the loan’s observable market price. A valuation allowance may be recorded for an individual loan or for a group of loans that have an LTV ratio of 90% or greater, a low DSCR or have other lower credit quality characteristics. Changes in valuation allowances are recorded in net realized capital gains and losses. Interest income on impaired loans is accrued to the extent it is deemed collectible and the borrowers continue to make payments under the original or restructured loan terms. The Company stops accruing interest income on loans when it is probable that the Company will not receive interest and principal payments according to the contractual terms of the loan agreement. The company resumes accruing interest income when it determines that sufficient collateral exists to satisfy the full amount of the loan principal and interest payments and when it is probable cash will be received in the foreseeable future. Interest income on defaulted loans is recognized when received.
As of December 31, 2017, commercial2021, the Company did not have any mortgage loans hadfor which an amortized cost and carrying value of $3.2 billion. AsACL was established on an individual basis.
There were 0 mortgage loans held-for-sale as of December 31, 2016, commercial mortgage loans had an amortized cost and carrying value of $2.9 billion. Amortized cost represents carrying value prior to valuation allowances, if any.
As2021 or December 31, 2020. In addition, as of December 31, 2017 the carrying value of mortgage loans that had a valuation allowance was $24. As of2021 and December 31, 2016, there were no mortgage loans that had a valuation allowance or were held-for-sale. As of December 31, 2017,2020, the Company had an immaterial amount ofno mortgage loans that have had extensions or restructurings other than what is allowable under the original terms of the contract.
The following table presents the activity within the Company’sPrior to January 1, 2020, for mortgage loans that were deemed impaired, a valuation allowance was established for mortgage loans. These loansthe difference between the carrying amount and estimated fair value, which was generally the Company's share of the fair value of the collateral. A valuation allowance also may have been evaluated both individuallyrecorded
for an individual loan or for a group of loans that had an LTV ratio of 90% or greater, a low DSCR or other lower credit quality characteristics. Changes in valuation allowances were recognized as net realized losses.
ACL on Mortgage Loans
For the years ended December 31,
202120202019
ACL as of beginning of period$38 $ $1 
Cumulative effect of accounting changes [1]19 
Adjusted beginning ACL38 19 1 
Current period provision (release)(9)19 (1)
ACL as of December 31,$29 $38 $ 
[1]Represents the adjustment to the ACL recorded on adoption of accounting guidance for credit losses on January 1, 2020. For further information refer to Note 1 - Basis of Presentation and collectivelySignificant Accounting Policies.
The decrease in the allowance for impairment. Loans evaluated collectively for impairment are immaterial.
Valuation Allowance Activity
 For the years ended December 31,
 201720162015
Balance as of January 1$
$(4)$(3)
 (Additions)/Reversals(1)
(3)
Deductions
4
2
Balance as of December 31$(1)$
$(4)
the year ended December 31, 2021, is the result of improved economic scenarios, including improved GDP growth and unemployment, and higher property valuations as compared to the prior periods, partially offset by an increase driven by net additions of new loans. We continue to monitor the impact on our mortgage loan portfolio from borrower behavior in response to the economic stress caused by the pandemic. Borrowers with lower LTVs have an incentive to continue to make payments of principal and/or interest in order to preserve the equity they have in the underlying commercial real estate properties. During 2020, the Company increased the estimate of the ACL in response to significant economic stress experienced as a result of the COVID-19 pandemic.
The weighted-average LTV ratio of the Company’s commercial mortgage loan portfolio was 52%51% as of December 31, 2017,2021, while the weighted-average LTV ratio at origination of these loans was 61%60%. LTV ratios compare the loan amount to the value of the underlying property collateralizing the loan. The loan collateralwith property values arebased on appraisals updated no less than annually through reviews of the underlying properties.annually. Factors considered in estimating property values include, among other things, actual and expected property
cash flows, geographic market data and the ratio of the property's net operating income to its value. DSCR compares a property’s net operating income to the borrower’s principal and interest payments. Aspayments and are updated no less than annually through reviews of December 31, 2017 and December 31, 2016 , the Company held no delinquent commercial mortgages loan past due by 90 days or more.underlying properties.
Commercial Mortgage Loans Credit Quality







 December 31, 2017December 31, 2016
Loan-to-valueCarrying ValueAvg. Debt-Service Coverage RatioCarrying ValueAvg. Debt-Service Coverage Ratio
Greater than 80%$18
1.27x$
0.00x
65% - 80%265
1.95x386
2.16x
Less than 65%2,892
2.76x2,500
2.95x
Total commercial mortgage loans$3,175
2.69x$2,886
2.83x
Mortgage Loans by Region
160

 December 31, 2017December 31, 2016
 Carrying ValuePercent of TotalCarrying ValuePercent of Total
East North Central$251
7.9%$239
8.3%
Middle Atlantic272
8.6%297
10.3%
Mountain31
1.0%61
2.1%
New England293
9.2%252
8.7%
Pacific760
23.9%795
27.5%
South Atlantic710
22.4%585
20.3%
West North Central149
4.7%40
1.4%
West South Central278
8.7%210
7.3%
Other [1]431
13.6%407
14.1%
Total mortgage loans$3,175
100.0%$2,886
100.0%
|
[1]Primarily represents loans collateralized by multiple properties in various regions.
Note 6 - Investments
Mortgage Loans by Property Type
 December 31, 2017December 31, 2016
 Carrying ValuePercent of TotalCarrying ValuePercent of Total
Commercial    
Industrial817
25.7%675
23.4%
Multifamily1,006
31.7%830
28.8%
Office751
23.7%756
26.2%
Retail367
11.5%425
14.7%
Other234
7.4%200
6.9%
Total mortgage loans$3,175
100.0%$2,886
100.0%
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
6. Investments (continued)

Mortgage Loans LTV & DSCR by Origination Year as of December 31, 2021
202120202019201820172016 & PriorTotal
Loan-to-valueAmortized CostAvg. DSCRAmortized CostAvg. DSCRAmortized CostAvg. DSCRAmortized CostAvg. DSCRAmortized CostAvg. DSCRAmortized CostAvg. DSCRAmortized Cost [1]Avg. DSCR
65% - 80%$2.37x$50 2.63x$91 1.57x$100 1.00x$45 1.37x$97 1.80x$390 1.61x
Less than 65%1,481 2.70x645 2.78x722 2.78x472 2.23x417 1.91x1,285 2.45x5,022 2.55x
Total mortgage loans$1,488 2.70x$695 2.77x$813 2.64x$572 2.02x$462 1.86x$1,382 2.41x$5,412 2.48x
[1] Amortized cost of mortgage loans excludes ACL of $29.
Mortgage Loans LTV & DSCR by Origination Year as of December 31, 2020
202020192018201720162015 & PriorTotal
Loan-to-valueAmortized CostAvg. DSCRAmortized CostAvg. DSCRAmortized CostAvg. DSCRAmortized CostAvg. DSCRAmortized CostAvg. DSCRAmortized CostAvg. DSCRAmortized Cost [1]Avg. DSCR
65% - 80%$28 1.62x$243 1.58x$212 1.33x$45 2.02x$51 1.92x$115 1.74x$694 1.59x
Less than 65%659 2.56x676 2.85x410 2.25x446 1.89x235 2.99x1,411 3.01x3,837 2.69x
Total mortgage loans$687 2.52x$919 2.51x$622 1.94x$491 1.90x$286 2.80x$1,526 2.92x$4,531 2.52x
[1] Amortized cost of mortgage loans excludes ACL of $38.
Mortgage Loans by Region
December 31, 2021December 31, 2020
Amortized CostPercent of TotalAmortized CostPercent of Total
East North Central$284 5.2 %$290 6.4 %
Middle Atlantic303 5.6 %291 6.4 %
Mountain450 8.3 %254 5.6 %
New England393 7.3 %397 8.8 %
Pacific1,245 23.0 %1,001 22.1 %
South Atlantic1,556 28.8 %1,038 22.9 %
West North Central85 1.6 %44 1.0 %
West South Central424 7.8 %433 9.5 %
Other [1]672 12.4 %783 17.3 %
Total mortgage loans$5,412 100.0 %$4,531 100.0 %
ACL(29)(38)
Total mortgage loans, net of ACL$5,383 $4,493 
[1]Primarily represents loans collateralized by multiple properties in various regions.

Mortgage Loans by Property Type
December 31, 2021December 31, 2020
Amortized CostPercent of TotalAmortized CostPercent of Total
Commercial
Industrial$1,931 35.7 %$1,339 29.5 %
Multifamily1,833 33.9 %1,498 33.1 %
Office627 11.6 %774 17.1 %
Retail [1]951 17.6 %788 17.4 %
Single Family30 0.5 %92 2.0 %
Other40 0.7 %40 0.9 %
Total mortgage loans$5,412 100.0 %$4,531 100.0 %
ACL(29)(38)
Total mortgage loans, net of ACL$5,383 $4,493 
[1] Primarily comprised of grocery-anchored retail centers, with no exposure to regional shopping malls.
Past-Due Mortgage Loans
Mortgage loans are considered past due if a payment of principal or interest is not received according to the contractual terms of the loan agreement, which typically includes a grace period. As of December 31, 2021 and December 31, 2020, the Company held no mortgage loans considered past due.
Mortgage Servicing
The Company originates, sells, and services commercial mortgage loans on behalf of third parties and recognizes servicing feesfee income over the period that services are performed. As of December 31, 2017,2021, under this program, the Company serviced commercial mortgage loans with a total outstanding principal of $1.3$8.2 billion, of which $402$3.9 billion was serviced on
161

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Note 6 - Investments
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
behalf of third parties $566and $4.3 billion was retained and reported in total investments and $356 was reported in assets held for sale on the Company's Consolidated Balance Sheets. As of December 31, 2016, under this program2020, the Company serviced commercial mortgage loans with a total outstanding principal balance of $901,$6.9 billion, of which $251$3.7 billion was serviced on behalf of third parties $417and $3.2 billion was retained and reported in total investments and $233 was reported in assets held for sale on the Company's Consolidated Balance Sheets. Servicing rights are carried at the lower of cost or fair value and were zero$0 as of December 31, 20172021 and 2016December 31, 2020, because servicing fees were market-level fees at origination and remain adequate to compensate the Company for servicing the loans.
Variable Interest Entities
The Company is engaged with various special purpose entities and other entities that are deemed to be VIEs primarily as an investor through normal investment activities but also as an investment manager and previously as a means of accessing capital through a contingent capital facility ("facility").manager.
A VIE is an entity that either has investors that lack certain essential characteristics of a controlling financial interest, such as simple majority kick-out rights, or lacks sufficient funds to finance its own activities without financial support provided by other entities. The Company performs ongoing qualitative assessments of its VIEs to determine whether the Company has a controlling financial interest in the VIE and therefore is the primary beneficiary. The Company is deemed to have a controlling financial interest when it has both the ability to direct the activities that most significantly impact the economic performance of the VIE and the obligation to absorb losses or right to receive benefits from the VIE that could potentially be significant to the VIE. Based on the Company’s assessment, if it determines it is the primary beneficiary, the Company consolidates the VIE in the Company’s Consolidated Financial Statements.
Consolidated VIEs
As of December 31, 2017,2021 and 2020, the Company did not0t hold any securities for which it is the primary beneficiary. As of December 31, 2016, the Company held one CDO for which it was the primary beneficiary. The CDO represented a structured investment vehicle for which the Company had a controlling financial interest. As of December 31, 2016 the Company held total CDO assets of $5 included in cash with an associated liability of $5 included in other liabilities on the Company's Consolidated Balance Sheets. The Company did not have any additional exposure to loss associated with this investment.
Non-Consolidated VIEs
The Company, through normal investment activities, makes passive investments in limited partnerships and other alternative investments. For these non-consolidated VIEs, the Company has
determined it is not the primary beneficiary as it has no ability to direct activities that could significantly affect the economic performance of the investments. The Company’s maximum exposure to loss as of December 31, 20172021 and 20162020 is limited to the total carrying value of $920$1.9 billion and $871,$1.3 billion, respectively, which are includeda portion of the investments in limited partnerships and other alternative investments in the Company's Consolidated Balance Sheets.Sheets that are primarily recorded using the equity method of accounting. As of December 31, 20172021 and 2016,2020, the Company has outstanding commitments totaling $787$1.4 billion and $701,$768, respectively, whereby the Company is committed to fund these investments and may be called by the partnership during the commitment period to fund the purchase of new investments and partnership expenses. These investments are generally of a passive nature in that the Company does not take an active role in management.
In addition, the Company also makes passive investments in structured securities issued by VIEs for which the Company is not the manager. These investments are included in ABS, CDOs,CLOs, CMBS, and RMBS and are reported in the Available-for-Sale Securities table and fixed maturities, FVO,AFS, and, for assets where the Company has elected the fair value option, in the Company’s Consolidated Balance Sheets.other investments. The Company has not provided financial or other support with respect to these investments other than its original investment. For these investments, the Company determined it is not the primary beneficiary due to the relative size of the Company’s investment in comparison to the principal amount of the structured securities issued by the VIEs, the Company’s inability to direct the activities that most significantly impact the economic performance of the VIEs, and, where applicable, the level of credit subordination which reduces the Company’s obligation to absorb losses or right to receive benefits and the Company’s inability to direct the activities that most significantly impact the economic performance of the VIEs.benefits. The Company’s maximum exposure to loss on these investments is limited to the amount of the Company’s investment.
As of December 31, 2016, the Company held a significant variable interest in a VIE for which it was not the primary beneficiary. This VIE represented a contingent capital facility that had been held by the Company since February 2007. Assets and liabilities recorded were $1 and $3, respectively, as of December 31, 2016, as well as a maximum exposure to loss of $3. The Company did not have a controlling financial interest and as such, did not consolidate its variable interest in the facility. As of December 31, 2017, the Company no longer held an interest in the facility. For further information on the facility, see Note 13 of these financial statements.
Securities Lending, Reverse Repurchase Agreements, and Other Collateral Transactions
The Company enters into securities financing transactions as a way to earn additional income or manage liquidity, primarily through securities lending and repurchase agreements.Restricted Investments
Securities Lending
Under a securities lending program, the Company lends certain fixed maturities within the corporate, foreign government/government agencies, and municipal sectors as well as equity securities to qualifying third-party borrowers in return for collateral in the form of cash or securities. For domestic and non-domestic loaned securities, respectively, borrowers provide
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
6. Investments (continued)


collateral of 102% and 105% of the fair value of the securities lent at the time of the loan. Borrowers will return the securities to the Company for cash or securities collateral at maturity dates generally of 90 days or less. Security collateral on deposit from counterparties in connection with securities lending transactions may not be sold or re-pledged, except in the event of default by the counterparty, and is not reflected on the Company’s Condensed Consolidated Balance Sheets. Additional collateral is obtained if the fair value of the collateral falls below 100% of the fair value of the loaned securities. The agreements are continuous and do not have stated maturity dates and provide the counterparty the right to sell or re-pledge the securities loaned. If cash, rather than securities, is received as collateral, the cash is typically invested in short-term investments or fixed maturities and is reported as an asset on the Company's Consolidated Balance Sheets. Income associated with securities lending transactions is reported as a component of net investment income in the Company’s Consolidated Statements of Operations.
Repurchase Agreements
From time to time, While the Company enters into repurchase agreements to manage liquidity or to earn incremental income. A repurchase agreement is a transaction in which one party (transferor) agrees to sellhad securities to another party (transferee) in return for cash (or securities), with a simultaneous agreement to repurchase the same securities at a specified price at a later date. These transactions generally have a contractual maturity of ninety days or less. Repurchase agreements include master netting provisions that provide both counterparties the right to offset claims and apply securities held by them with respect to their obligations in the eventon loan as part of a default. Althoughsecurities lending program during 2020, as of December 31, 2021 and December 31, 2020, the Company has the contractual right to offset claims, the Company's current positions dodid not meet the specific conditions for net presentation.have any securities on loan as part of a securities lending program.
Under repurchase agreements, the Company transfers collateral of U.S. government and government agency securities and receives cash. For repurchase agreements, the Company obtains cash in an amount equal to at least 95% of the fair value of the securities transferred. The agreements require additional collateral to be transferred when necessary and provide the counterparty the right to sell or re-pledge the securities transferred. The cash received from the repurchase program is typically invested in short-term investments or fixed maturities and is reported as an asset on the Company's Consolidated Balance Sheets. The Company accounts for the repurchase agreements as collateralized borrowings. The securities transferred under repurchase agreements are included in fixed maturities, AFS with the obligation to repurchase those securities recorded in other liabilities on the Company's Consolidated Balance Sheets.Reverse Repurchase Agreements
From time to time, the Company enters into reverse repurchase agreements where the Company purchases securities and simultaneously agrees to resell the same or substantially the same securities. The maturity of these transactions is generally within one year. The agreements require additional collateral to
162

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Note 6 - Investments
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
be transferred to the Company when necessaryunder specified conditions and the Company has the right to sell or re-pledge the securities received. The Company accounts for reverse repurchase agreements as
collateralized financing.
Securities Lending and Repurchase Agreements
 December 31, 2017December 31, 2016
 Fair ValueFair Value
Securities Lending Transactions:  
Gross amount of securities on loan$922
$53
Gross amount of associated liability for collateral received [1]$945
$54
   
Repurchase agreements:  
Gross amount of recognized liabilities for repurchase agreements$174
$123
Gross amount of collateral pledged related to repurchase agreements [2]$176
$127
[1]
Cash collateral received is reinvested in fixed maturities, AFS and short term investments which are included in the Consolidated Balance Sheets. Amount includes additional securities collateral received of $0 and $13 million which are excluded from the Company's Consolidated Balance Sheets as of December 31, 2017 and December 31, 2016, respectively.
[2]Collateral pledged is included within fixed maturities, AFS and short term investments in the Company's Consolidated Balance Sheets.
Other Collateral Transactions
The Company is required by law to deposit securities with government agencies in certain states in which it conducts business. As of December 31, 20172021 and December 31, 2016,2020, the fair valueCompany reported $30 and $30, respectively, within short-term investments on the Consolidated Balance Sheets representing a receivable for the amount of securities on deposit was $2.5 billion and $2.5 billion, respectively.cash transferred to purchase the securities.
Other Collateral Transactions
As of December 31, 20172021 and December 31, 2016,2020, the Company has pledged collateral of $104$9 and $102,$34, respectively, of U.S. government securities and government agency securities or cash primarily related to certain bank loan participations committed to through a limited partnership agreement. These amountsAmounts also include collateral related to letters of credit.
For disclosure of collateral in support of derivative transactions, refer to the Derivative Collateral Arrangements section ofin Note 7 - Derivatives.
Other Restricted Investments
The Company is required by law to deposit securities withgovernment agencies in certain states in which it conducts business. In addition, the Company is required to hold fixed maturities and short-term investments in trust for the benefit of these financial statements.syndicate policyholders, hold fixed maturities in a Lloyd's of London ("Lloyd's") trust account to provide a portion of the required capital, and maintain other investments primarily consisting of overseas deposits in various countries with Lloyd's to support underwriting activities in those countries. Lloyd's is an insurance market-place operating worldwide. Lloyd's does not underwrite risks. The Company accepts risks as the sole member of Lloyd's Syndicate 1221 ("Lloyd's Syndicate").
The following table presents the components of the Company’s exposure to other restricted investments.
December 31, 2021December 31, 2020
Fair ValueFair Value
Securities on deposit with government agencies$2,376 $2,600 
Fixed maturities in trust for benefit of syndicate policyholders712 661 
Short-term investments in trust for benefit of syndicate policyholders726 
Fixed maturities in Lloyd's's trust account160175 
Other investments6554 
Total Other Restricted Investments$3,320 $3,516 
Equity Method Investments
The majority of the Company's investments in limited partnerships and other alternative investments, including hedge funds, real estate funds, and private equity funds (collectively, “limited partnerships”), are accounted for under the equity method of accounting. The remainder of investments in limited partnerships and other alternative investments consists primarily of investments in insurer-owned life insurance accounted for at cash surrender value. For those limited partnershipsPrior to June 30, 2021, the Company also had a retained 9.7% investment in Hopmeadow Holdings LP, the legal entity that acquired Talcott Resolution in May 2018
(collectively referred to as "Talcott Resolution"), which was accounted for under the equity method of accounting and was reported in other alternativeassets on the Company's Consolidated Balance Sheets. On June 30, 2021, the Company sold its 9.7% ownership interest in Talcott Resolution and received a total $217 in connection with the sale, resulting in a realized gain on sale of $46 before tax during 2021.
The Company recognized total equity method income of $630, $244, and $267 for the years ended December 31, 2021, 2020 and 2019, respectively. Equity method income is reported in net investment income, except amounts related to strategic investments classified in other assets which are reported in other revenues. For investments accounted for under the equity method, the Company’s maximum exposure to loss as of December 31, 20172021 is limited to the total carrying value of $1.2$2.9 billion. In addition, the Company has outstanding commitments totaling $829$1.6 billion to fund limited partnership and other alternative investments as of December 31, 2017.2021. The Company’s investments in limited partnershipsaccounted for under the equity method are generally of a passive nature in that the Company does not take an active role in the
management.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
6. Investments (continued)


management of the limited partnerships. In 2017,2021, aggregate investment income from limited partnerships and other alternative investments accounted for under the equity method exceeded 10% of the Company’s pre-taxbefore tax consolidated net income (loss). Accordingly, the Company is disclosing aggregated, summarized financial data for the Company’s limited partnership investments.investments accounted for under the equity method. This aggregated, summarized financial data does not represent the Company’s proportionate share of limited partnershipinvestees' assets or earnings. Aggregate total assets of the limited partnerships in which the Company investedinvestees totaled $165.9$249.8 billion and $93.7$339.6 billion as of December 31, 20172021 and 2016,2020, respectively. Aggregate total liabilities of the limited partnerships in which the Company investedinvestees totaled $47.8$41.0 billion and $13.6$181.5 billion as of December 31, 20172021 and 2016,2020, respectively. Aggregate net investment income of the limited partnerships in which the Company investedinvestees totaled $1.9$2.1 billion, $844,$954, and $914$618 for the periods ended December 31, 2017, 20162021, 2020 and 2015,2019, respectively. Aggregate net income excluding net investment income of the limited partnerships in which the Company investedinvestees totaled $9.8$46.7 billion, $7.7$7.4 billion and $6.5$13.4 billion for the periods ended December 31, 2017, 20162021, 2020 and 2015,2019, respectively. As of, and for the period ended, December 31, 2017,2021, the aggregated summarized financial data reflects the latest available financial information.

163

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
7. Derivatives



DERIVATIVES
The Company utilizes a variety of OTC, OTC-cleared and exchange traded derivative instruments as a part of its overall risk management strategy as well as to enter into replication transactions or income generation covered call transactions. Derivative instruments are used to manage risk associated with interest rate, equity market, commodity market, credit spread, issuer default, price, and currency exchange rate risk or volatility. Replication transactions are used as an economical means to synthetically replicate the characteristics and performance of assets that are permissible investments under the Company’s investment policies.
Strategies that Qualify for Hedge AccountingSTRATEGIES THAT QUALIFY FOR HEDGE ACCOUNTING
Some of the Company's derivatives satisfy hedge accounting requirements as outlined in Note 1 - Basis of these financial statements.Presentation and Significant Accounting Policies. Typically, these hedging instruments include interest rate swaps and, to a lesser extent, foreign currency swaps where the terms or expected cash flows of the hedged item closely match the terms of the swap. The interest rate swaps are typically used to manage interest rate duration of certain fixed maturity securities. The hedge strategies by hedge accounting designation include:securities or debt instruments issued.
Cash Flow Hedges
Interest rate swaps are predominantly used to manage portfolio duration and better match cash receipts from assets with cash disbursements required to fund liabilities. These derivatives primarily convert interest receipts on floating-ratevariable-rate fixed maturity securities to fixed rates. In addition, during 2017, theThe Company has also entered into interest rate swaps to convert the variable interest payments on 3 month LIBOR + 2.125% junior subordinated debt to fixed interest payments. For further information, see the Junior Subordinated Debentures section within Note 13 of these financial statements.14 - Debt.
Foreign currency swaps are used to convert foreign currency-denominated cash flows related to certain investment receipts to U.S. dollars in order to reduce cash flow fluctuations due to changes in currency rates.
The Company also enterspreviously entered into forward starting swap agreements to hedge the interest rate exposure related to the future purchase of fixed-rate securities, primarily to hedge interest rate risk inherent in the assumptions used to price certain group benefits liabilities.
Foreign currency swaps are used to convert foreign currency-denominated cash flows related to certain investment receipts and liability payments to U.S. dollars in order to reduce cash flow fluctuations due to changes in currency rates.
Non-qualifying StrategiesNON-QUALIFYING STRATEGIES
Derivative relationships that do not qualify for hedge accounting (“non-qualifying strategies”) primarily include hedging and replication strategies that utilize credit default swaps. In addition, hedges of interest rate, foreign currency and equity risk of certain fixed maturities and equitiesequities. In addition, hedging and replication strategies that utilize credit default swaps do not qualify for hedge accounting. The non-qualifying strategies include:
Credit Contracts
Credit default swaps are used to purchase credit protection on an individual entity or referenced index to economically hedge against default risk and credit-related changes in the value of
fixed maturity securities. Credit default swaps are also used to assume credit risk related to an individual entity or referenced index as a part of replication transactions. These contracts require the Company to pay or receive a periodic fee in exchange
for compensation from the counterparty or the Company should the referenced security issuers experience a credit event, as defined in the contract. In addition, theThe Company also enters into credit default swaps to terminate existing credit default swaps, thereby offsetting the changes in value of the original swap going forward.
Interest Rate Swaps, Swaptions and Futures
The Company uses interest rate swaps swaptions and futures to manage interest rate duration between assets and liabilities in certain investment portfolios.liabilities. In addition, the Company enters into interest rate swaps to terminate existing swaps, thereby offsetting the changes in value of the original swap.swap going forward. As of December 31, 20172021 and 2016,December 31, 2020, the notional amount of interest rate swaps in offsetting relationships was $7.3$7.2 billion and $7.9$7.6 billion, respectively.respectively.
Foreign Currency Swaps and Forwards
The Company enters into foreign currency swaps to convert the foreign currency exposures of certain foreign currency-denominated fixed maturity investments to U.S. dollars. The Company also enters into foreign currency forwards to hedge non-U.S. dollar denominated cash and, previously, equity securities. In addition, the Company previously entered into foreign currency forwards to hedge currency impacts on changes in equity of the U.K. property and casualty run-off subsidiaries that were sold in May 2017. For further information on the disposition, see Note 2 of these financial statements.
Equity Index Options
The Company entershas previously entered into equity index options to hedge the impact of a decline in the equity markets on the investment portfolio. The Company previouslyhas also entered into total return swapscovered call options on equity securities to hedge equity risk of specific common stock investments which were accounted for using fair value option in order to align the accounting treatment within net realized capital gains (losses). The Company has not held these total return swaps since January 2016.generate additional return.
Commodity Contracts
The Company previously used put options contracts on oil futures to partially offset potential losses related to certain fixed maturity securities that could be impacted by changes in oil prices. These options were terminated at the end of 2015.
Contingent Capital Facility Put Option
The Company previously entered into a put option agreement that provided the Company the right to require a third-party trust to purchase, at any time, The Hartford’s junior subordinated notes in a maximum aggregate principal amount of $500. On February 8, 2017, The Hartford exercised the put option resulting in the issuance of $500 in junior subordinated notes with proceeds received on February 15, 2017. Under the put option agreement, The Hartford had been paying premiums on a periodic basis and had agreed to reimburse the trust for certain fees and ordinary expenses. For further information on the put option agreement, see the Contingent Capital Facility section within Note 13 of these financial statements.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
7. Derivatives (continued)


Derivative Balance Sheet ClassificationDERIVATIVE BALANCE SHEET CLASSIFICATION
For reporting purposes, the Company has elected to offset within assets or liabilities based upon the net of the fair value amounts, income accruals, and related cash collateral receivables and payables of OTC derivative instruments executed in a legal entity and with the same counterparty under a master netting agreement, which provides the Company with the legal right of offset. The following fair value amounts do not include income accruals or related cash collateral receivables and payables,
which are netted with derivative fair value amounts to determine balance sheet presentation. Derivative fair value reported as liabilities after taking into account the master netting agreements was $100 and $112 as of December 31, 2017 and 2016, respectively. The Company’s derivative instruments are held for risk management purposes, unless otherwise noted in the following table. The notional amount of derivative contracts represents the basis upon which pay or receive amounts are calculated and is presented in the table to quantify the volume of the Company’s derivative activity. Notional amounts are not necessarily reflective of credit risk.
164

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Note 7 - Derivatives
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Derivative Balance Sheet Presentation
 Net DerivativesAsset DerivativesLiability Derivatives
 Notional AmountFair ValueFair ValueFair Value
Hedge Designation/ Derivative TypeDec 31, 2021Dec 31, 2020Dec 31, 2021Dec 31, 2020Dec 31, 2021Dec 31, 2020Dec 31, 2021Dec 31, 2020
Cash flow hedges
Interest rate swaps$2,340 $2,340 $— $— $— $— $— $— 
Foreign currency swaps437 286 (13)11 (5)(16)
Total cash flow hedges2,777 2,626 6 (13)11 3 (5)(16)
Non-qualifying strategies
Interest rate contracts
Interest rate swaps and futures7,567 8,335 (46)(69)(49)(73)
Foreign exchange contracts
Foreign currency swaps and forwards558 269 — — — — — — 
Credit contracts
Credit derivatives that purchase credit protection112 (2)— — — (2)— 
Credit derivatives that assume credit risk [1]— 675 — 21 — 21 — — 
Credit derivatives in offsetting positions210 218 — — (3)(5)
Total non-qualifying strategies8,447 9,503 (48)(48)6 30 (54)(78)
Total cash flow hedges and non-qualifying strategies$11,224 $12,129 $(42)$(61)$17 $33 $(59)$(94)
Balance Sheet Location
Fixed maturities, available-for-sale$413 $269 $— $— $— $— $— $— 
Other investments1,452 9,585 23 10 25 (3)(2)
Other liabilities9,359 2,275 (49)(84)(56)(92)
Total derivatives$11,224 $12,129 $(42)$(61)$17 $33 $(59)$(94)
 Net DerivativesAsset DerivativesLiability Derivatives
 Notional AmountFair ValueFair ValueFair Value
Hedge Designation/ Derivative TypeDec 31, 2017Dec 31, 2016Dec 31, 2017Dec 31, 2016Dec 31, 2017Dec 31, 2016Dec 31, 2017Dec 31, 2016
Cash flow hedges        
Interest rate swaps$2,190
$1,646
$
$(86)$94
$2
$(94)$(88)
Foreign currency swaps153
75
(13)1

1
(13)
Total cash flow hedges2,343
1,721
(13)(85)94
3
(107)(88)
Non-qualifying strategies        
Interest rate contracts        
Interest rate swaps and futures7,986
8,969
(83)(479)340
15
(423)(494)
Foreign exchange contracts        
Foreign currency swaps and forwards213
682
(1)32

34
(1)(2)
Credit contracts        
Credit derivatives that purchase credit protection61
78
1
(1)1


(1)
Credit derivatives that assume credit risk [1]823
851
3
6
20
10
(17)(4)
Credit derivatives in offsetting positions1,046
2,311
2

13
23
(11)(23)
Equity contracts        
Equity index options258
5
1

1



Other        
Contingent capital facility put option
500

1

1


Total non-qualifying strategies10,387
13,396
(77)(441)375
83
(452)(524)
Total cash flow hedges and non-qualifying strategies$12,730
$15,117
$(90)$(526)$469
$86
$(559)$(612)
Balance Sheet Location        
Fixed maturities, available-for-sale$153
$201
$
$1
$
$1
$
$
Other investments9,957
10,888
10
(415)448
52
(438)(467)
Other liabilities2,620
4,028
(100)(112)21
33
(121)(145)
Total derivatives$12,730
$15,117
$(90)$(526)$469
$86
$(559)$(612)
[1]The derivative instruments related to this strategy are held for other investment purposes.
[1]The derivative instruments related to this strategy are held for other investment purposes.
Offsetting of Derivative Assets/Liabilities
The following tables present the gross fair value amounts, the amounts offset, and net position of derivative instruments eligible for offset in the Company's Consolidated Balance Sheets. Amounts offset include fair value amounts, income accruals and related cash collateral receivables and payables associated with
derivative instruments that are traded under a common master netting agreement, as described in the preceding discussion. Also included in the tables are financial collateral receivables and payables, which are contractually permitted to be offset upon an event of default, although are disallowed for offsetting under U.S. GAAP.
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Note 7 - Derivatives
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
7. Derivatives (continued)


Offsetting Derivative Assets and Liabilities
(i)(ii)(iii) = (i) - (ii)(iv)(v) = (iii) - (iv)
Net Amounts Presented in the Statement of Financial PositionCollateral Disallowed for Offset in the Statement of Financial Position
Gross Amounts of Recognized Assets (Liabilities)Gross Amounts Offset in the Statement of Financial PositionDerivative Assets [1] (Liabilities) [2]Accrued Interest and Cash Collateral (Received) [3] Pledged [2]Financial Collateral (Received) Pledged [4]Net Amount
As of December 31, 2021
Other investments$17 $13 $$(3)$$— 
Other liabilities$(59)$(10)$(49)$— $(47)$(2)
As of December 31, 2020
Other investments$33 $31 $23 $(21)$$
Other liabilities$(94)$(6)$(84)$(4)$(83)$(5)
 (i)(ii)(iii) = (i) - (ii)(iv)(v) = (iii) - (iv)
   Net Amounts Presented in the Statement of Financial PositionCollateral Disallowed for Offset in the Statement of Financial Position 
 Gross Amounts of Recognized Assets (Liabilities)Gross Amounts Offset in the Statement of Financial PositionDerivative Assets [1] (Liabilities) [2]Accrued Interest and Cash Collateral (Received) [3] Pledged [2]Financial Collateral (Received) Pledged [4]Net Amount
As of December 31, 2017      
Other investments$469
$466
$10
$(7)$1
$2
Other liabilities$(559)$(454)$(100)$(5)$(96)$(9)
As of December 31, 2016      
Other investments$85
$82
$(415)$418
$2
$1
Other liabilities$(612)$(488)$(112)$(12)$(108)$(16)
[1]Included in other investments in the Company's Consolidated Balance Sheets.
[1]Included in other investments in the Company's Consolidated Balance Sheets.
[2]Included in other liabilities in the Company's Consolidated Balance Sheets and is limited to the net derivative payable associated with each counterparty.
[3]Included in other investments in the Company's Consolidated Balance Sheets and is limited to the net derivative receivable associated with each counterparty.
[4]Excludes collateral associated with exchange-traded derivative instruments.
[2]Included in other liabilities in the Company's Consolidated Balance Sheets and is limited to the net derivative payable associated with each counterparty.
[3]Included in other investments in the Company's Consolidated Balance Sheets and is limited to the net derivative receivable associated with each counterparty.
[4]Excludes collateral associated with exchange-traded derivative instruments.
Cash Flow HedgesCASH FLOW HEDGES
For derivative instruments that are designated and qualify as cash flow hedges, the effective portion of the gain or loss on the derivative is reported as a component of OCI and reclassified into earnings in the
same period or periods during which the hedged transaction affects earnings. Gains and losses on the derivative representing hedge ineffectiveness are recognized in current period earnings. All components of each derivative’s gain or loss were included in the assessment of hedge effectiveness.
Derivatives in Cash Flow Hedging Relationships
 Gain (Loss) Recognized in OCI on Derivative (Effective Portion)
 201720162015
Interest rate swaps$8
$
$25
Foreign currency swaps(14)1

Total$(6)$1
$25
 Gain (Loss) Reclassified from AOCI into Income (Effective Portion)
 201720162015
Interest rate swaps   
Net realized capital gain/(loss)$5
$10
$5
Net investment income37
37
31
Total$42
$47
$36
Gain (Loss) Recognized in OCI
Year Ended December 31,
202120202019
Interest rate swaps$$38 $18 
Foreign currency swaps24 (8)
Total$28 $30 $26 

Gain (Loss) Reclassified from AOCI into Income
Year Ended December 31,
202120202019
Net Realized Gain/(Loss)Net Investment IncomeInterest ExpenseNet Realized Gain/(Loss)Net Investment IncomeInterest ExpenseNet Realized Gain/(Loss)Net Investment IncomeInterest Expense
Interest rate swaps$— $41 $(10)$— $29 $(7)$$$
Foreign currency swaps— — (1)— — — 
Total$ $46 $(10)$(1)$34 $(7)$2 $7 $1 
Total amounts presented on the Consolidated Statement of Operations$509 $2,313 $234 $(14)$1,846 $236 $395 $1,951 $259 
During the years ended December 31, 2017, 2016, and 2015 the Company had no ineffectiveness recognized in income within net realized capital gains (losses).
As of December 31, 2017,2021, the before-taxbefore tax deferred net gains on derivative instruments recorded in AOCI that are expected to be reclassified to earnings during the next twelve months are $86.$25. This expectation is based on the anticipated interest payments on hedged investments in fixed maturity securities and long-term debt that will occur over the next twelve months, at whichmonths. At that time, the Company will recognize the deferred net gains (losses) as an
adjustment to net investment income or interest expense, as applicable, over the term of the investmenthedged instrument cash flows. The maximum term over which the Company is hedging its exposure to the variability of future cash flows for forecasted transactions, excluding interest payments on existing variable-rate financial instruments, is less than one year.
During the years ended December 31, 2017, 2016,2021, 2020, and 2015,2019, the Company had no net reclassifications from AOCI to earnings resulting from the discontinuance of cash-flow hedges due to forecasted transactions that were no longer probable of occurring.
Non-qualifying Strategies
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Note 7 - Derivatives
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
NON-QUALIFYING STRATEGIES
For non-qualifying strategies, including embedded derivatives that are required to be bifurcated from their host contracts and
accounted for as derivatives, the gain or loss on the derivative is recognized currently in earnings within net realized capital gains (losses).
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
7. Derivatives (continued)


Non-Qualifying Strategies Recognized within Net Realized Capital Gains (Losses)
For the Year Ended December 31,
202120202019
Interest rate contracts
Interest rate swaps, swaptions and futures$$21 $(35)
Credit contracts
Credit derivatives that purchase credit protection— (5)
Credit derivatives that assume credit risk32 
Equity contracts
Equity options— 76 (17)
Foreign exchange contracts
Foreign currency swaps and forwards
Total$12 $104 $(24)
 For the Year Ended December 31,
 201720162015
Foreign exchange contracts   
Foreign currency swaps and forwards(14)83
13
Other non-qualifying derivatives   
Interest rate contracts   
Interest rate swaps, swaptions and futures(5)1
(8)
Credit contracts   
Credit derivatives that purchase credit protection28
(17)5
Credit derivatives that assume credit risk(7)28
(7)
Equity contracts   
Equity options(7)(15)
Commodity contracts   
Commodity options

(4)
Other   
Contingent capital facility put option(1)(6)(6)
Total other non-qualifying derivatives8
(9)(20)
Total [1]$(6)$74
$(7)
[1]Excludes investments that contain an embedded credit derivative for which the Company has elected the fair value option. For further discussion, see the Fair Value Option section in Note 5 - Fair Value Measurements.
Credit Risk Assumed through Credit Derivatives
The Company enters into credit default swaps that assume credit risk of a single entity or referenced index in order to synthetically replicate investment transactions that are permissible under the Company's investment policies. The Company will receive periodic payments based on an agreed upon rate and notional amount and will only make a payment if there is a credit event. A credit event payment will typically be equal to the notional value of the swap contract less the value of the referenced security
issuer’s debt obligation after the
occurrence of the credit event. A credit event is generally defined as a default on contractually obligated interest or principal payments or bankruptcy of the referenced entity. The credit default swaps in which the Company assumes credit risk primarily reference investment grade single corporate issuers and baskets, which include standard diversified portfolios of corporate and CMBS issuers. The diversified portfolios of corporate issuers are established within sector concentration limits and may be divided into tranches that possess different credit ratings.
167

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Note 7 - Derivatives
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
7. Derivatives (continued)


Credit Risk Assumed Derivatives by Type
Underlying Referenced Credit Obligation(s) [1]
  Underlying Referenced Credit Obligation(s) [1] Notional Amount [2]Fair ValueWeighted Average Years to MaturityTypeAverage Credit RatingOffsetting Notional Amount [3]Offsetting Fair Value [3]
As of December 31, 2021As of December 31, 2021
Notional Amount [2]Fair ValueWeighted Average Years to Maturity TypeAverage Credit RatingOffsetting Notional Amount [3]Offsetting Fair Value [3]
As of December 31, 2017
Basket credit default swaps [4]Basket credit default swaps [4]
Investment grade risk exposureInvestment grade risk exposure$101 $— 6 yearsCMBS CreditAAA$101 $— 
Below investment grade risk exposureBelow investment grade risk exposure(2)Less than 1 yearCMBS CreditCCC
TotalTotal$105 $(2)$105 $2 
As of December 31, 2020As of December 31, 2020
Single name credit default swaps   Single name credit default swaps
Investment grade risk exposure$130
$3
5 years Corporate Credit/
Foreign Gov.
A-$
$
Investment grade risk exposure$175 $5 yearsCorporate CreditA-$— $— 
Below investment grade risk exposure9

Less than 1 year Corporate CreditB9

Basket credit default swaps [4]   Basket credit default swaps [4]
Investment grade risk exposure1,137
2
3 years Corporate CreditBBB+454
(2)Investment grade risk exposure500 12 5 yearsCorporate CreditBBB+— — 
Below investment grade risk exposure27
2
3 years Corporate CreditB+27

Investment grade risk exposure13
(1)5 years CMBS CreditA3

Investment grade risk exposure100 8 yearsCMBS CreditAAA100 (1)
Below investment grade risk exposure30
(6)Less than 1 year CMBS CreditCCC30
7
Below investment grade risk exposure(4)Less than 1 yearCMBS CreditCCC+
Total [5]$1,346
$
 $523
$5
As of December 31, 2016
Single name credit default swaps   
Investment grade risk exposure$81
$
4 years Corporate Credit/
Foreign Gov.
A-$6
$
Below investment grade risk exposure34

Less than 1 year Corporate CreditBBB-34

Basket credit default swaps [4]   
Investment grade risk exposure1,572
17
2 years Corporate CreditA-979
(8)
Below investment grade risk exposure28
2
4 years Corporate CreditBB-28
(2)
Investment grade risk exposure139
(3)3 years CMBS CreditAA+56

Below investment grade risk exposure53
(13)1 year CMBS CreditCCC53
13
Embedded credit derivatives   
Investment grade risk exposure100
100
Less than 1 year Corporate CreditA+

Total [5]$2,007
$103
 $1,156
$3
TotalTotal$784 $18 $109 $3 
[1]The average credit ratings are based on availability and are generally the midpoint of the available ratings among Moody’s, S&P, Fitch and Morningstar. If no rating is available from a rating agency, then an internally developed rating is used.
[2]Notional amount is equal to the maximum potential future loss amount. These derivatives are governed by agreements, clearing house rules and applicable law which include collateral posting requirements. There is no additional specific collateral related to these contracts or recourse provisions included in the contracts to offset losses.
[3]The Company has entered into offsetting credit default swaps to terminate certain existing credit default swaps, thereby offsetting the future changes in value of, or losses paid related to, the original swap.
[4]Comprised of swaps of standard market indices of diversified portfolios of corporate and CMBS issuers referenced through credit default swaps. These swaps are subsequently valued based upon the observable standard market index.
[5]
Excludes investments that contain an embedded credit derivative for which the Company has elected the fair value option. For further discussion, see the Fair Value Option section in Note 5 - Fair Value Measurements.
[1]The average credit ratings are based on availability and are generally the midpoint of the available ratings among Moody’s, S&P, and Fitch. If no rating is available from a rating agency, then an internally developed rating is used.
[2]Notional amount is equal to the maximum potential future loss amount. These derivatives are governed by agreements and applicable law which include collateral posting requirements. There is no additional specific collateral related to these contracts or recourse provisions included in the contracts to offset losses.
[3]The Company has entered into offsetting credit default swaps to terminate certain existing credit default swaps, thereby offsetting the future changes in value of, or losses paid related to, the original swap.
[4]Comprised of swaps of standard market indices of diversified portfolios of corporate and CMBS issuers referenced through credit default swaps. These swaps are subsequently valued based upon the observable standard market index.

Derivative Collateral ArrangementsDERIVATIVE COLLATERAL ARRANGEMENTS
The Company enters into various collateral arrangements in connection with its derivative instruments, which require both the pledging and accepting of collateral. As of December 31, 2017
2021 and 2016,2020, the Company has pledged cash collateral associated with derivative instruments with a fair value of $1$2 and $489, respectively, for which the$0, respectively. In general, collateral receivable has been primarily included withinis recorded in other investmentsassets or other liabilities on the Company's Consolidated Balance Sheets.Sheets as determined by the Company's election to offset on the balance sheet. As of December 31, 20172021 and 2016,2020, the Company also pledged securities collateral associated with derivative instruments with a fair value of $101$48 and $240,
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
7. Derivatives (continued)


$90, respectively, which have been included in fixed maturities on the Consolidated Balance Sheets. The counterparties have the right to sell or re-pledge these securities.
In addition, as of December 31, 2021 and 2020 , the Company has pledged initial margin of cash related to OTC-cleared and exchange traded derivatives with a fair value of $12 and $21, respectively, which is recorded in other investments or other assets on the Company's Consolidated Balance Sheets. As of
December 31, 2021 and 2020, the Company has pledged initial margin of securities related to OTC-cleared and exchange traded derivatives with a fair value of $82 and $62, respectively, which are included within fixed maturities on the Company's Consolidated Balance Sheets.
As of December 31, 20172021 and 2016,2020, the Company accepted cash collateral associated with derivative instruments of $11$7 and $53,$24, respectively, which was invested and recorded in the Consolidated Balance Sheets in fixed maturities and short-term investments with corresponding amounts recorded in other investments or other liabilities as determined by the Company's election to offset on the balance sheet. The Company also accepted securities collateral as of December 31, 20172021 and 20162020 with a fair value of $2$5 and $2,$1, respectively, none of which the Company has the abilityright to sellrepledge or repledge.sell. As of December 31, 20172021 and 2016,2020, the Company had no repledged securities and did not sell any securities. In addition, as of December 31, 20172021 and 2016,2020, non-cash collateral accepted was held in separate custodial accounts and was not included in the Company’s Consolidated Balance Sheets.

168

|
Note 8 - Premiums Receivable and Agents' Balances
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
8. ReinsurancePREMIUMS RECEIVABLE AND AGENTS' BALANCES
Premiums Receivable and Agents' Balances
As of December 31,
20212020
Premiums receivable, excluding receivables for losses within a deductible and retrospectively-rated policy premiums ("loss sensitive business")$4,130 $3,851 
Receivables for loss sensitive business, by credit quality:
AAA— — 
AA130 142 
A52 62 
BBB133 185 
BB64 115 
Below BB41 65 
Total receivables for loss sensitive business420 569 
Total Premiums Receivable and Agents' Balances, Gross4,550 4,420 
ACL(105)(152)
Total Premiums Receivable and Agents' Balances, Net of ACL$4,445 $4,268 
ACL on Premiums Receivable and Agents' Balances
Premiums receivable and agents' balances, excluding receivables for loss sensitive business, are primarily comprised of premiums due from policyholders, which are typically collectible within one year or less. For these balances, the ACL is estimated based on an aging of receivables and recent historical credit loss and collection experience, adjusted for current economic conditions and reasonable and supportable forecasts, when appropriate. Balances are considered past due when amounts that have been billed are not collected within contractually stipulated time periods. The Company had an immaterial amount of receivables with a due date of more than one year that are past-due.
A portion of the Company's Commercial Lines business is written with large deductibles or under retrospectively-rated plans (referred to as "loss sensitive business"). Under some commercial insurance contracts with a large deductible, the Company is obligated to pay the claimant the full amount of the claim and the Company is subsequently reimbursed by the policyholder for the deductible amount. As such, the Company is subject to credit risk until reimbursement is made. Retrospectively-rated policies are utilized primarily for workers' compensation coverage, whereby the ultimate premium is adjusted based on actual losses incurred. Although the premium adjustment feature of a retrospectively-rated policy substantially reduces insurance risk for the Company, it presents credit risk to the Company. The Company’s results of operations could be adversely affected if a significant portion of such policyholders

failed to reimburse the Company for the deductible amount or the amount of additional premium owed under retrospectively-rated policies. The Company manages these credit risks through credit analysis, collateral requirements, and oversight.
The ACL for receivables for loss sensitive business is estimated as the amount of the receivable exposed to loss multiplied by estimated factors for probability of default and the amount of loss given a default. The probability of default is assigned based on each policyholder's credit rating, or a rating is estimated if no external rating is available. Credit ratings are reviewed and updated at least annually. The exposure amount is estimated net of collateral and other credit enhancement, considering the nature of the collateral, potential future changes in collateral values, and historical loss information for the type of collateral obtained. The probability of default factors are historical corporate defaults for receivables with similar durations estimated through multiple economic cycles. Credit ratings are forward-looking and consider a variety of economic outcomes. The loss given default factors are based on a study of historical recovery rates for general creditors through multiple economic cycles. The Company's evaluation of the required ACL for receivables for loss sensitive business considers the current economic environment as well as the probability-weighted macroeconomic scenarios similar to the approach used for estimating the ACL for mortgage loans. See Note 6 - Investments.
During 2021, the ACL on premiums receivable decreased as the provision required on premiums written during the year was more than offset by write-offs and a reduction in the provision, primarily reflecting lessening expected impacts of COVID-19 relative to prior assumptions in certain lines of business. In 2020, an increase in the ACL was due to the increasing impacts of COVID-19.
169

|
Note 8 - Premiums Receivable and Agents' Balances
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Rollforward of ACL on Premiums Receivable and Agents' Balances for the Year Ended
December 31, 2021December 31, 2020
Premiums Receivable and Agents' Balances, Excluding Receivables for Loss Sensitive BusinessReceivables for Loss Sensitive BusinessTotalPremiums Receivable and Agents' Balances, Excluding Receivables for Loss Sensitive BusinessReceivables for Loss Sensitive BusinessTotal
Beginning ACL$117 $35 $152 $85 $60 $145 
Cumulative effect of accounting change [1](2)(21)(23)
Adjusted beginning ACL117 35 152 83 39 122 
Current period provision (release)17 (13)78 (4)74 
Current period gross write-offs(59)— (59)(49)— (49)
Current period gross recoveries— — 
Ending ACL$83 $22 $105 $117 $35 $152 
[1]Represents the adjustment to the ACL recorded on adoption of accounting guidance for credit losses on January 1, 2020. The adjusted beginning ACL was based on the Company's historical loss information adjusted for current conditions and the forecasted economic environment at the time the guidance was adopted. For further information refer to Note 1 - Basis of Presentation and Significant Accounting Policies.
9. REINSURANCE
The Company cedes insurance risk to affiliated and unaffiliated insurersreinsurers to enable the Company to manage capital and risk exposure. Such arrangements do not relieve the Company of its primary liability to policyholders. Failure of reinsurers to honor their obligations could result in losses to the Company. The Company's procedures include carefully selecting its reinsurers, structuring agreements to provide collateral funds where necessary, and regularly monitoring the financial condition and ratings of its reinsurers.
In December 31, 2016, theThe Company entered into an asbestos and environmentalhas two adverse development cover (“ADC”) reinsurance agreements in place, both of which are accounted for as retroactive reinsurance. One agreement with National Indemnity Company (“NICO”), a subsidiary of Berkshire Hathaway Inc. (“Berkshire”), to reduce uncertainty about potential adverse development ofcovers substantially all asbestos and environmental reserves. Under("A&E") reserve development for 2016 and prior accident years ("A&E ADC") up to an aggregate limit of $1.5 billion and the ADC,other covered substantially all reserve development of Navigators Insurance Company and certain of its affiliates for 2018 and prior accident years (the Navigators ADC) up to an aggregate limit of $300. As the Company paid a reinsurance premiumhas ceded all of $650 for NICO to assume adverse net loss reserve development up to $1.5 billion above the Company’s existing net asbestos and environmental (“A&E”) reserves$300 available limit, there is 0 remaining limit available as of December 31, 20162021 under the Navigators ADC. For more information on ADC agreements, see Note 1 -Basis of approximately $1.7 billion.  The $650 reinsurance premium was placed into a collateral trust account as securityPresentation and Significant Accounting Policies, and Note 12 -Reserve for NICO’s claim payment obligations to the Company. As of December 31, 2016, other liabilities included $650 for the accrued reinsurance premium. The Company has retained the risk of collection on amounts due from other third-party reinsurersUnpaid Losses and continues to be responsible for claims handling and other administrative services, subject to certain conditions.  The ADC covers substantially all the Company’s A&E reserve development up to the reinsurance limit. Loss Adjustment Expenses.
The ADC has been accounted for as retroactive reinsurance and the Company reported the $650 cost as a loss on reinsurance transaction in 2016 in the Consolidated Statements of Operations. For segment reporting, the loss on reinsurance was reported in Property and Casualty Other Operations. Under retroactive reinsurance accounting, net adverse asbestosceded losses, which reduce losses and environmental reserve development afterloss adjustment expenses incurred, were $1,243, $1,156 and
$826 for the years ended December 31, 2016 will result in an offsetting reinsurance recoverable up to the $1.5
2021, 2020 and 2019, respectively.
billion limit.  CumulativeGroup Benefits ceded losses, up towhich reduce losses and loss adjustment expenses incurred, were $85, $63 and $73 for the $650 reinsurance premium paid are recognized as a dollar-for-dollar offset to direct losses incurred.  Cumulative ceded losses exceeding the $650 reinsurance premium paid would result in a deferred gain. The deferred gain would be recognized over the claim settlement period in the proportion of the amount of cumulative ceded losses collected from the reinsurer to the estimated ultimate reinsurance recoveries. Consequently, until periods when the deferred gain is recognized as a benefit to earnings, cumulative adverse development of asbestos and environmental claims afteryears ended December 31, 2016 in excess of $650 may result in significant charges against earnings. As of December 31, 2017, the Company has incurred $285 in adverse development on asbestos2021, 2020 and environmental reserves that have been ceded under the ADC treaty with NICO.2019, respectively.
Reinsurance Recoverables
Reinsurance recoverables include balances due from reinsurance companies and are presented net of an allowance for uncollectible reinsurance. Reinsurance recoverables include an estimate of the amount of gross losses and loss adjustment expense reserves that may be ceded under the terms of the reinsurance agreements, including incurred but not reported unpaid losses. The Company’s estimate of losses and loss adjustment expense reserves ceded to reinsurers is based on assumptions that are consistent with those used in establishing the gross reserves for amounts the Company owes to its claimants. The Company estimates its ceded reinsurance recoverables based on the terms of any applicable facultative and treaty reinsurance, including an estimate of how incurred but not reported losses will ultimately be ceded under reinsurance agreements. Accordingly, the Company’s estimate of reinsurance recoverables is subject to similar risks and uncertainties as the estimate of the gross reserve for unpaid losses and loss adjustment expenses.
Reinsurance Recoverables
170

 As of
 December 31, 2017December 31, 2016
Property and Casualty Insurance Products  
Paid loss and loss adjustment expenses$84
$89
Unpaid loss and loss adjustment expenses [1]3,496
3,161
Gross reinsurance recoverables [1]3,580
3,250
Allowance for uncollectible reinsurance(104)(165)
Net reinsurance recoverables [1]3,476
3,085
Group Benefits net reinsurance recoverables [2]236
208
Retained life and annuity business in Corporate349
366
Reinsurance recoverables, net$4,061
$3,659
|
[1]
[2]
No allowance for uncollectible reinsurance was required as of December 31, 2017 and 2016.
Note 9 - Reinsurance
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Reinsurance Recoverables by Credit Quality Indicator
As of December 31, 2021As of December 31, 2020
Property and CasualtyGroup BenefitsCorporateTotalProperty and CasualtyGroup BenefitsCorporateTotal
AM Best Financial Strength Rating
A++$1,860 $— $— $1,860 $1,598 $— $— $1,598 
A+1,999 237 275 2,511 1,788 230 305 2,323 
A713 — — 713 638 — — 638 
A-37 — 46 37 — 46 
B++639 — 642 666 — 669 
Below B++20 — — 20 21  22 
Total Rated by AM Best5,268 246 278 5,792 4,748 240 308 5,296 
Mandatory (Assigned) and Voluntary Risk Pools239 — — 239 259   259 
Captives331 — — 331 305 — — 305 
Other not rated companies255 — 260 254 — 259 
Gross Reinsurance Recoverables6,093 251 278 6,622 5,566 245 308 6,119 
Allowance for uncollectible reinsurance(96)(1)(2)(99)(105)(1)(2)(108)
Net Reinsurance Recoverables$5,997 $250 $276 $6,523 $5,461 $244 $306 $6,011 
The allowance for uncollectibleBalances are considered past due when amounts that have been billed are not collected within contractually stipulated time periods, generally 30, 60 or 90 days. To manage reinsurer credit risk, a reinsurance reflects management’s best estimatesecurity review committee evaluates the credit standing, financial performance, management and operational quality of each potential reinsurer. In placing reinsurance, cessions that may be uncollectible in the Company considers the nature of the risk reinsured, including the expected liability payout duration, and establishes limits tiered by reinsurer credit rating.
Where its contracts permit, the Company secures future due to reinsurers’ unwillingnessclaim obligations with various forms of collateral or inability to pay. Theother credit enhancement, including irrevocable letters of credit, secured trusts, funds held accounts and group wide offsets. As part of its reinsurance recoverable review, the Company analyzes recent developments in
commutation activity between reinsurers and cedants, recent trends in arbitration and litigation outcomes in disputes between reinsurerscedants and cedantsreinsurers and the overall credit quality of the Company’s reinsurers. Based on this analysis, the Company may
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
8. Reinsurance (continued)

adjust the allowance for uncollectible reinsurance or charge off reinsurer balances that are determined to be uncollectible. Where its contracts permit, the Company secures future claim obligations with various forms of collateral, including irrevocable letters of credit, secured trusts, funds held accounts and group-wide offsets.
Due to the inherent uncertainties as to collection and the length of time before reinsurance recoverables become due, it is possible that future adjustments to the Company’s reinsurance
recoverables, net of the allowance, could be required, which could have a material adverse effect on the Company’s consolidated results of operations or cash flows in a particular quarter or annual period.
The allowance for uncollectible reinsurance comprises an ACL and an allowance for disputed balances. The ACL is estimated as the amount of reinsurance recoverables exposed to loss multiplied by estimated factors for the probability of default and the amount of loss given a default. The probability of default is assigned based on each reinsurer's credit rating, or a rating is estimated if no external rating is available. Credit ratings are reviewed on a quarterly basis and any significant changes are reflected in an updated estimate. The probability of default
factors are historical insurer and reinsurer defaults for liabilities with similar durations to the reinsured liabilities as estimated through multiple economic cycles. Credit ratings are forward-looking and consider a variety of economic outcomes. The loss given default factors are based on a study of historical recovery rates for general creditors of corporations through multiple economic cycles or, in the case of purchased annuities funding structured settlements accounted for as reinsurance, historical recovery rates for annuity contract holders.
As shown in the table above, a portion of the total gross reinsurance recoverable balance relates to the Company’s participation in various mandatory (assigned) and voluntary risk pools. Reinsurance recoverables due from pools are backed by the financial position of all insurance companies participating in the pools and the credit backing the reinsurance recoverable is not limited to the financial strength of each pool. The mandatory pools generally are funded through policy assessments or surcharges and if any participant in the pool defaults, remaining liabilities are apportioned among the other members.
The Company's evaluation of the required ACL for reinsurance recoverables considers the current economic environment as well as macroeconomic scenarios similar to the approach used to estimate the ACL for mortgage loans. See Note 6 - Investments. Insurance companies, including reinsurers, are regulated and hold risk-based capital to mitigate the risk of loss due to economic factors and other risks. Non-U.S. reinsurers are either subject to a capital regime substantively equivalent to domestic insurers or we hold collateral to support collection of reinsurance recoverables. As a result, there is limited history of losses from insurer defaults. There were $1 in write-offs for the period ended December 31, 2021 that would impact the ACL. The decrease in the ACL in 2021 was primarily due to a higher-than-expected recovery from one reinsurer on which the Company had recognized an ACL. In 2020, the increase in the ACL includes the increasing impacts of COVID-19.
171

|
Note 9 - Reinsurance
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Allowance for Uncollectible Reinsurance
As of December 31, 2021As of December 31, 2020
Property and CasualtyGroup BenefitsCorporateTotalProperty and CasualtyGroup BenefitsCorporateTotal
Beginning allowance for uncollectible reinsurance$105 $1 $2 $108 $114 $ $ $114 
Beginning allowance for disputed amounts53 — — 53 66 — — 66 
Beginning ACL52 1 2 55 48   48 
Cumulative effect of accounting change [1]— 
Adjusted beginning ACL52 1 2 55 48 1 1 50 
Current period provision (release)(9)— — (9)— 
Current period gross write-offs(1)— — (1)— — — — 
Current period gross recoveries— — — — — — 
Ending ACL42 1 2 45 52 1 2 55 
Ending allowance for disputed amounts54 — — 54 53 — — 53 
Ending allowance for uncollectible reinsurance$96 $1 $2 $99 $105 $1 $2 $108 
[1]Represents the adjustment to the ACL recorded on adoption of accounting guidance for credit losses on January 1, 2020. For further information refer to Note 1 - Basis of Presentation and Significant Accounting Policies
Insurance Revenues
The effect of reinsurance on insurance revenues is as follows:

Property and Casualty Insurance Revenue
 For the years ended December 31,
Premiums Written201720162015
Direct$10,865
$10,906
$10,861
Assumed223
253
297
Ceded(571)(591)(580)
Net$10,517
$10,568
$10,578
Premiums Earned 
 
 
Direct$10,923
$10,871
$10,704
Assumed232
261
298
Ceded(600)(583)(586)
Net$10,555
$10,549
$10,416
Ceded losses, which reduce losses and loss adjustment expenses incurred, were $901, $388 and $336 for the years ended December 31, 2017, 2016 and 2015, respectively.
 For the years ended December 31,
Premiums Written202120202019
Direct$13,696 $12,537 $12,190 
Assumed631 577 371 
Ceded(1,378)(1,209)(978)
Net$12,949 $11,905 $11,583 
Premiums Earned   
Direct$13,204 $12,551 $12,010 
Assumed568 540 416 
Ceded(1,277)(1,173)(936)
Net$12,495 $11,918 $11,490 
Group Benefits Revenue
For the years ended December 31, For the years ended December 31,
201720162015 202120202019
Gross earned premiums, fees and other considerations$3,281
$3,160
$3,107
Gross earned premiums, fees and other considerations$5,663 $5,245 $4,122 
Reinsurance assumed446
107
97
Reinsurance assumed128 387 1,572 
Reinsurance ceded(50)(44)(68)Reinsurance ceded(104)(96)(91)
Net earned premiums, fees and other considerations$3,677
$3,223
$3,136
Net earned premiums, fees and other considerations$5,687 $5,536 $5,603 
For its group benefits products, the Company reinsures certain of its risks to other reinsurers under yearly renewable term and coinsurance arrangements and variations thereto. Yearly renewable term and coinsurance arrangements result in passing all or
a portion of the risk to the reinsurer. Generally, the reinsurer receives a proportionate amount of the premiums less an allowance for commissions and expenses and is liable for a corresponding proportionate amount of all benefit payments. The increase in premiums assumed in 2017 was primarily due to premiums related to Aetna's U.S. group life and disability business acquired by the Company effective November 1, 2017 whereby Aetna is fronting the business for a period of time.
172

|
Note 10 - Deferred Policy Acquisition Costs
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
9. Deferred Policy Acquisition Costs

10. DEFERRED POLICY ACQUISITION COSTS

Changes in DAC
For the years ended December 31,
202120202019
Balance, beginning of period$789 $785 $670 
Deferred costs1,751 1,666 1,635 
Amortization — DAC(1,680)(1,706)(1,622)
Add back amortization of value of business acquired [1]21 47 102 
DAC transferred to assets held for sale— (3)— 
Balance, end of period$881 $789 $785 
[1]While the value of in-force contracts acquired from the Navigators Group acquisition is included in other intangible assets, the amortization of that asset is recorded as DAC Balance
 For the years ended December 31,
 201720162015
Balance, beginning of period$645
$636
$623
Deferred costs1,377
1,378
1,377
Amortization — DAC(1,372)(1,377)(1,364)
Add: Maxum acquisition
8

Balance, end of period$650
$645
$636
amortization.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
10. Goodwill11. GOODWILL & Other Intangible Assets



OTHER INTANGIBLE ASSETS
Goodwill Carrying Value as of December 31, 20172021
Commercial LinesPersonal LinesHartford FundsGroup BenefitsCorporate [1]Total
Balance at December 31, 2019$661 $119 $180 $723 $230 $1,913 
Measurement period adjustments [2](2)— — — — (2)
Balance at December 31, 2020$659 $119 $180 $723 $230 $1,911 
Measurement period adjustments [2]— — — — — — 
Balance at December 31, 2021$659 $119 $180 $723 $230 $1,911 
 Small CommercialPersonal LinesMutual FundsGroup BenefitsCorporate [1]Total
Balance at December 31, 2015$
$119
$149
$
$230
$498
Goodwill related to acquisitions [2]38

31


69
Balance at December 31, 2016$38
$119
$180
$
$230
$567
Goodwill related to acquisitions [2]


723

723
Balance at December 31, 2017$38
$119
$180
$723
$230
$1,290
[1]The Corporate category includes goodwill that was acquired at a holding company level and not pushed down to a subsidiary within a reportable segment. Carrying value of goodwill within Corporate as of December 31, 2021, 2020, and 2019 includes $138 and $92 for the Group Benefits and Hartford Funds reporting units, respectively.
[1]
The Corporate category includes goodwill that was acquired at a holding company level and not pushed down to a subsidiary within a reportable segment. Carrying value of goodwill within Corporate as of December 31, 2017, 2016, and 2015 includes$138 and $92 for the Group Benefits and Mutual Funds reporting units, respectively.
[2] For further discussion on goodwill related to the acquisition of Navigators Group, refer to Note 2 - Business Acquisitions .
[2]
For further discussion on goodwill related to the acquisition of Aetna's U.S. group life and disability business, refer to Note 2 - Business Acquisitions to Consolidated Financial Statements.
The annual goodwill assessment for The Hartford's reporting units was completed as of October 31, 2017, 2016,2021, 2020, and 2015,2019, which resulted in no write-downs of goodwill in the respective
years then ended. In 2017,2021, all reporting units passed the first step of their annual impairment test with a significant margin.
Other Intangible Assets
 As of December 31, 2017 As of December 31, 2016  
 Gross Carrying AmountAccumulated AmortizationNet Carrying Amount Gross Carrying AmountAccumulated AmortizationNet Carrying Amount Weighted Average Expected Life
Amortized Intangible Assets:         
Value of in-force contracts [1]$23
$(3)$20
 $
$
$
 1
Customer relationships [1]590
(6)584
 


 15
Marketing agreement with Aetna [1]16

16
 


 15
Distribution Agreement70
(52)18
 70
(48)22
 15
Agency relationships & Other9
(2)7
 9
(1)8
 9
Total Finite Life Intangibles708
(63)645
 79
(49)30
 15
Total Indefinite Life Intangible Assets14

14
 14

14
  
Total Other Intangible Assets$722
$(63)$659
 $93
$(49)$44
  
As of December 31, 2021As of December 31, 2020
Gross Carrying AmountAccumulated AmortizationNet Carrying AmountGross Carrying AmountAccumulated AmortizationNet Carrying Amount
Amortized Intangible Assets:
Value of in-force contracts$203 $(194)$$203 $(172)$31 
Customer relationships636 (177)459 636 (134)502 
Marketing agreement with Aetna16 (4)12 16 (3)13 
Distribution Agreement [1]79 (68)11 79 (65)14 
Distribution and Agency relationships & Other340 (68)272 340 (45)295 
Total Finite Life Intangibles1,274 (511)763 1,274 (419)855 
Total Indefinite Life Intangible Assets95 95 95 95 
Total Other Intangible Assets$1,369 $(511)$858 $1,369 $(419)$950 
[1] For additional information associated withOn May 28, 2020, the fair value of consideration transferred and identifiable intangible assets assumed asCompany amended its distribution agreement to, among other changes in terms, extend the agreement. As a result of this extension in term, The Hartford reassessed the acquisitionuseful life of Aetna's U.S. groupthe distribution agreement to amortize over a remaining life and disability business, see Note 2 - Business Acquisitions.of approximately 6.5 years.
Expected Pre-tax Amortization Expense
For the years ended December 31,
2018$64
2019$45
2020$45
2021$45
2022$45
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|
Note 11 - Goodwill & Other Intangible Assets
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses



Expected Before Tax Amortization Expense [1] for Acquired Intangibles as of December 31, 2021
Property
Value of In-force ContractsOther Intangible Assets
2022$$70 
2023$— $70 
2024$— $70 
2025$— $70 
2026$— $70 
[1]In the Consolidated Statements of Operations, the amortization of value of in-force contracts is reported in amortization of deferred policy acquisition costs and Casualty Insurance Productsthe amortization of other intangible assets is reported in amortization of other intangible assets.

Roll-forward
12. RESERVE FOR UNPAID LOSSES AND LOSS ADJUSTMENT EXPENSES
|PROPERTY & CASUALTY INSURANCE PRODUCT RESERVES, NET OF REINSURANCE
Rollforward of Liabilities for Unpaid Losses and Loss Adjustment Expenses

 For the years ended December 31,
 202120202019
Beginning liabilities for unpaid losses and loss adjustment expenses, gross$29,622 $28,261 $24,584 
Reinsurance and other recoverables5,725 5,275 4,232 
Beginning liabilities for unpaid losses and loss adjustment expenses, net23,897 22,986 20,352 
Navigators Group acquisition— — 2,001 
Provision for unpaid losses and loss adjustment expenses   
Current accident year7,911 7,794 7,463 
Prior accident year development [1]199 (136)(65)
Total provision for unpaid losses and loss adjustment expenses8,110 7,658 7,398 
Change in deferred gain on retroactive reinsurance included in other liabilities [1](246)(312)(16)
Payments   
Current accident year(2,276)(2,214)(2,374)
Prior accident years(4,119)(4,190)(4,374)
Total payments(6,395)(6,404)(6,748)
Net change in reserves transferred to liabilities held for sale— (45)— 
Foreign currency adjustment14 (1)
Ending liabilities for unpaid losses and loss adjustment expenses, net25,368 23,897 22,986 
Reinsurance and other recoverables6,081 5,725 5,275 
Ending liabilities for unpaid losses and loss adjustment expenses, gross$31,449 $29,622 $28,261 
[1]Prior accident year development does not include the benefit of a portion of losses ceded under the Navigators and A&E ADC which, under retroactive reinsurance accounting, is deferred and is recognized over the period the ceded losses are recovered in cash from NICO. For additional information regarding the two adverse development cover reinsurance agreements, refer to Adverse Development Covers discussion below.
174

 For the years ended December 31,
 201720162015
Beginning liabilities for unpaid losses and loss adjustment expenses, gross [1]$22,545
$22,568
$22,579
Reinsurance and other recoverables [1]3,488
3,625
3,814
Beginning liabilities for unpaid losses and loss adjustment expenses, net19,057
18,943
18,765
Add: Maxum acquisition
122

Provision for unpaid losses and loss adjustment expenses 
 
 
Current accident year7,381
6,990
6,647
Prior accident year development(41)457
250
Total provision for unpaid losses and loss adjustment expenses7,340
7,447
6,897
Less: payments 
 
 
Current accident year2,751
2,749
2,653
Prior accident years3,828
4,219
4,066
Total payments6,579
6,968
6,719
Less: net reserves transferred to liabilities held for sale
487

Ending liabilities for unpaid losses and loss adjustment expenses, net19,818
19,057
18,943
Reinsurance and other recoverables [1]3,957
3,488
3,625
Ending liabilities for unpaid losses and loss adjustment expenses, gross$23,775
$22,545
$22,568
|
[1]
Note 12 - Reserves for Unpaid Loss and $743 into Property & Casualty Commercial Lines of gross reserves and reinsurance recoverables for 2017, 2016 and 2015, respectively, for structured settlements reserves and recoverables due from the Company's life and annuity run-off business now classified as held for sale. These amounts were previously eliminated in consolidation.Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Property and Casualty Insurance Products Reserves, Net of Reinsurance, that are Discounted
For the years ended December 31,For the years ended December 31,
201720162015202120202019
Liability for unpaid losses and loss adjustment expenses, at undiscounted amounts$1,387 $1,504 $1,607 Liability for unpaid losses and loss adjustment expenses, at undiscounted amounts$1,405 $1,334 $1,331 
Less: amount of discount410 483 523 
Amount of discountAmount of discount355 367 388 
Carrying value of liability for unpaid losses and loss adjustment expenses$977 $1,021 $1,084 Carrying value of liability for unpaid losses and loss adjustment expenses$1,050 $967 $943 
Discount accretion included in losses and loss adjustment expenses$30 $29 $38 Discount accretion included in losses and loss adjustment expenses$36 $36 $33 
Weighted average discount rate3.06%3.11%3.24%Weighted average discount rate2.54 %2.68 %2.91 %
Range of discount rates1.77%-14.15%1.77%-14.15%1.77%-14.15%Range of discount rates0.83 %-14.03 %0.83 %-14.03 %1.76 %-14.03 %
The current accident year benefit from discounting property and casualty insurance product reserves was $15 in 2017, $27 in 2016 and $35 in 2015. The reduction in the discount benefit in 2017 as compared to 2016 and in 2016 as compared to 2015 reflects lower claim volume and a shorter than expected payment pattern. Reserves are discounted at rates in effect at the time claims were incurred, ranging from 1.77%0.83% for accident year 20122020 to 14.15%14.03% for accident year 1981.
The reserves recorded for the Company’s property and casualty insurance products at December 31, 20172021 represent the Company’s best estimate of its ultimate liability for losses and loss adjustment expenses related to losses covered by policies written by the Company. However, because of the significant
uncertainties surrounding reserves it is possible that management’s estimate of the ultimate liabilities for these claims may change and that the required adjustment to recorded reserves could exceed the currently recorded reserves by an amount that could be material to the Company’s results of operations or cash flows.
Losses and loss adjustment expenses are also impacted by trends including frequency and severity as well as changes in the legislative and regulatory environment. In the case of the reserves for asbestos exposures, factors contributing to the high degree of uncertainty in the ultimate settlement of the liabilities gross of reinsurance include inadequate loss development patterns, plaintiffs’ expanding theories of liability, the risks
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)

inherent in major litigation, and inconsistent emerging legal doctrines. In the case of the reserves for environmental exposures before reinsurance, factors contributing to the high degree of uncertainty in gross reserves include expanding theories of liabilities and damages, the risks inherent in major litigation, inconsistent decisions concerning the existence and scope of coverage for environmental claims, and uncertainty as to the monetary amount being sought by the claimant from the insured.
(Favorable) Unfavorable Prior Accident Year Development
For the years ended December 31,
202120202019
Workers’ compensation$(190)$(110)$(120)
Workers’ compensation discount accretion35 35 33 
General liability454 237 61 
Marine
Package business(91)(58)(47)
Commercial property(26)(4)(11)
Professional liability(2)(14)29 
Bond(26)(19)(3)
Assumed reinsurance(6)(6)
Automobile liability - Commercial Lines27 27 
Automobile liability - Personal Lines(90)(61)(38)
Homeowners
Net asbestos and environmental reserves— (2)— 
Catastrophes(154)(529)(42)
Uncollectible reinsurance(6)(8)(30)
Other reserve re-estimates, net42 54 46 
Prior accident year development, including full benefit for the ADC cession
(47)(448)(81)
Change in deferred gain on retroactive reinsurance included in other liabilities [1]246 312 16 
Total prior accident year development$199 $(136)$(65)
 For the years ended December 31,
 201720162015
Workers’ compensation$(79)$(119)$(37)
Workers’ compensation discount accretion28
28
29
General liability11
65
8
Package business(25)65
28
Commercial property(8)1
(6)
Professional liability1
(37)(36)
Bond32
(8)(2)
Automobile liability - Commercial Lines17
57
62
Automobile liability - Personal Lines
160
(8)
Homeowners(14)(10)9
Net asbestos reserves
197
146
Net environmental reserves
71
55
Catastrophes(16)(7)(18)
Uncollectible reinsurance(15)(30)
Other reserve re-estimates, net27
24
20
Total prior accident year development$(41)$457
$250
[1]The change in deferred gain for the years ended December 31, 2021 and 2020 included $155 and $210, respectively of adverse development on A&E reserves in excess of ceded premium paid and included $91 and $102, respectively, of adverse development on Navigators 2018 and prior accident year reserves, primarily within professional liability, general liability and marine.
20172021 re-estimates of prior accident year reserves
Workers’ compensation reserveswere reduced decreased within small commercial and middle & large commercial for the
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Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
2013 through 2018 accident years driven by lower than previously estimated claim severity.
General liability reserves were increased including an increase for sexual molestation and sexual abuse claims above the amount of reserves previously recorded for this exposure, primarily to reflect an increase in Small Commercialreserves for claims made against the Boy Scouts of America ("BSA") as discussed further below, partially offset by reserve decreases for other mass torts and Middle Market, givenextra contractual liability claims. In addition, the continued emergence of favorable frequency, primarilyCompany recognized reserve increases on Navigators’ wholesale construction business for 2018 and prior accident years, largely included within the change in deferred gain on retroactive reinsurance in the above table.
Package business reserves decreased largely due to lower estimated loss adjustment expenses for accident years 20132014 to 2015, as well as2018 and a reduction in estimated reserves for unallocated loss adjustment expenses ("ULAE"extra contractual liability claims.
Commercial property reserves were decreased primarily due to favorable development for the 2020 accident year in both middle & large commercial and global specialty.
Professional liability reserves were decreased due to lower estimated severity in both large and middle market directors’ and officers’ (“D&O”), partially offset insurance for older accident years. More than offsetting this favorable reserve development were reserve increases on legacy Navigators public company directors’ and officers’ insurance for 2019 and prior accident years, a portion of which is reflected within the change in deferred gain on retroactive reinsurance in the above table.
Bond reserves were reduced mostly due to favorable emergence on contract surety claims driven by strengtheninghigher than previously anticipated recoveries, largely for the 2016 to 2017 accident years.
Automobile liability reserves were decreased in Personal Lines principally due to lower estimated severity on AARP Direct and Agency claims, primarily within accident years 2017 to 2020, and a reduction in estimated reserves for captive programs within Specialty Commercial.
extra contractual liability claims.
General liabilityCatastrophes reserves were decreased increased for the 2013 to 2016 accident years on a class of business that insures service both Commercial and maintenance contractors. This increase was partially offset by a decrease in recent accident year reserves for other Middle Market general liability reserves.
Package business reserves were reduced for accident years 2013 and prior largely due to reducing the Company’s estimate of allocated loss adjustment expenses incurred to settle the claims.
Bond business reserves increased for customs bonds written between 2000 and 2010 which was partly offsetPersonal Lines primarily driven by a reduction in reserves for recent accident years as reported 2018 and 2019 wind and hail events, lower estimated losses for commercialfrom 2018 and contract surety have emerged favorably.
2020 hurricanes, a reduction in estimated losses from the 2017 and 2018 California wildfires, including an expected recovery of subrogation from a utility related to the 2018 Woolsey wildfire in California, and a reduction in losses relating to the 2020 civil unrest.
Automobile liability reserves within Commercial Lines were increased in Small Commercial and large national accounts for the 2013 to 2016 accident years, driven by higher frequency of more severe accidents, including litigated claims.
Asbestos and environmental reserves were unchanged as $285 of adverse development arising from thereviewed in fourth quarter 2017 comprehensive annual review was offset by2021 resulting in a $285 recoverable from NICO.$155 increase in reserves before ADC reinsurance, including $106 for asbestos and $49 for environmental. The Company recognized a $155 deferred gain on retroactive reinsurance, representing the amount of losses ceded to the ADC in excess of ceded premium paid. For additional information related to the adverse development cover with NICO, see Note 8 - Reinsurancethe Adverse Development Covers section below and Note 1415 - Commitments and Contingencies of Notes to Consolidated Financial Statements.Contingencies.
Catastrophes reserves
Other reserve re-estimates, net,were reducedincreased primarily due to lower estimates of 2016 windan increase in reserves for sexual molestation and hail event lossessexual abuse claims within P&C Other Operations, principally on assumed reinsurance, as well as an increase in unallocated loss adjustment expense ("ULAE") reserves within P&C Other Operations driven by an increase in gross asbestos and a decrease in losses on a 2015 wildfire.
environmental reserves.
Uncollectible reinsurance reserves decreased as a result of giving greater weight to favorable collectibility experience in recent calendar periods in estimating future collections.
20162020 re-estimates of prior accident year reserves
Workers'Workers’ compensation reservesconsider favorable emergence were reduced on reportednational account business within middle & large commercial, driven by lower than previously estimated claim severity for the 2015 and prior accident years, including on captives business, and were reduced in small commercial due to lower than expected claim severity for the 2013 to 2018 accident years.
General liability reserves were increased primarily due to a $254 increase in reserves for sexual molestation and sexual abuse claims related to cases brought against religious and other organizations that were insureds of the Company, partly offset by a decrease in reserves for other mass torts and extra contractual liability claims. The sexual molestation and sexual abuse exposures may involve potentially long latency periods and may implicate coverage in multiple policy periods, which can raise complex coverage issues with significant effects on the ultimate scope of coverage. This increase in reserves reflects an increase in claim incidence largely due to reviver statutes, which is legislation passed in a number of states that provides an opportunity for claimants to file claims for a period of time despite the fact that the original statute of limitations had expired. The reserve increase in 2020 was principally from claims asserted against the Boy Scouts of America (“Boy Scouts”).
In addition, general liability reserve increases on construction account business were largely offset by decreases in ULAE reserves. Reserves were increased for guaranteed cost construction business for accident years 2014 to 2019 as incurred losses are developing higher than previously expected for recent accident yearspremises and operations claims and product liability claims, partly due to a change in industry mix and a heavier concentration of losses in California than initially assumed, as well as a partially offsetting adverse impact related to two recent Florida Supreme Court rulings that have increased the Company’s exposure to workers’ compensationreserves for middle market and complex liability claims in that state. The favorable emergence has been driven by lower frequency and, to a lesser extent, lower medical severity and management has placed additional weight on this favorable experience as it becomes more credible.
General liability reserves increased for accident years 2012 - 2015 primarily due to higher severity losses incurred on a class of business that insures service and maintenance contractors and increased reserves in general liability for accident years 2008 and 2010 primarily due to indemnity losses and legal costs associated with a litigated claim.
Package business reserves increased year 2018 largely due to higher than expected severityseverity. Also contributing were increases in reserves on primary layer construction account business within global specialty, mainly related to accident years 2015 to 2017, which is included as a component of the change in deferred gain under retroactive reinsurance in the above table.
Marine reserves were increased principally due to an increase in domestic marine liability, claims, principallymostly in accident years 2017 and 2018 due to a higher number of large losses. The increase in marine reserves is included as a component of the change in deferred gain under retroactive reinsurance in the above table.
Package business reserves decreased for accident years 2013 - 2015. Severity for these accident years has developed unfavorably and management has placed more weight on emerged experience.2014 to 2017 largely due to lower estimates of allocated loss adjustment expenses.
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Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)

Commercial property reserves were decreased for accident year 2019 due to favorable developments on marine and middle market property claims.
Professional liability reserves decreased for claims made years 2008 - 2013, primarily for large accounts, including on non-securities class action cases. Claim costs have emerged favorably as these years have matured and management has placed more weight on the emerged experience.
Automobile liability reserves increased due to increases in both commercial lines automobile and personal lines automobile. Commercial automobile liability reserves increased, predominately for the 2015 accident year, were decreased primarily due to increasedlower estimated severity on non-security class action D&O claims and fewer than expected E&O claims with financial institutions for the 2011 to 2018 accident years, partially offset by an increase in D&O reserves for the 2019 accident year driven by higher frequency of class action lawsuits and an increase in large claims. Syndicate D&O losses for the 2016 and 2017 accident years. These Syndicate reserve increases within global specialty are included as a component of the change in deferred gain under retroactive reinsurance in the above table.
Bond reserves were reduced within contract surety driven by both favorable loss development on the 2015 to 2017 accident years and higher than expected loss recoveries on older accident years
Assumed reinsurance reserves were increased for accident year 2018 mostly due to higher accident and health reserve estimates for medical professionals on assumed casualty business. These reserve increases are included as a component of the change in deferred gain under retroactive reinsurance in the above table.
Automobile liability reserves were decreased in Personal Lines principally due to lower than previously expected AARP Direct automobile liability reserves increased, primarily related to increased bodily injury frequency andclaim severity for the 2017 to 2019 accident years. Automobile liability reserves were increased in Commercial Lines primarily due to higher than expected large losses within middle & large commercial, predominantly within the 2015 to 2019 accident year, includingyears.
Catastrophes reserves were reduced, primarily due to a reduction in estimated reserves for uninsured2017 and under-insured motorist claims,2018 California wildfires and increased bodily injury severitya reduction in estimated catastrophes for wind and hail events in the 2017 to 2019 accident years, partially offset by an increase in reserves for 2019 typhoons Hagibis and Faxai in Asia. The reduction in reserves for the 20142017 and 2018 wildfires was largely due to recognizing a $289 subrogation benefit in the second quarter of 2020 from PG&E Corporation and Pacific Gas and Electric Company ("PG&E") as well as a reduction in gross estimated losses on those wildfires.
In December, 2019, the judge overseeing the bankruptcy of PG&E approved an $11 billion settlement of insurance subrogation claims to resolve all such claims arising from the 2017 Northern California wildfires and 2018 Camp wildfire. That settlement was contingent upon, among other things, the judge entering an order confirming PG&E’s chapter 11 bankruptcy plan (“PG&E Plan”) incorporating the settlement agreement. On June 20, 2020, the bankruptcy court judge approved the PG&E Plan and PG&E subsequently transferred the $11 billion settlement amount to a trust designed to allocate and distribute the settlement among subrogation holders, including certain of the Company’s insurance subsidiaries. In the second quarter of 2020, the Company recorded an estimated $289 subrogation benefit though the ultimate amount it collects will depend on how the Company’s ultimate paid claims subject to subrogation compare to other insurers’ ultimate paid claims subject to subrogation.
Uncollectible reinsurance reserves were reduced due to higher than expected recoveries from reinsurers in older accident year. Increases in automobile liability loss costs were across both the direct and agency distribution channels.
years.
Asbestos and environmental reserves were increased duringreviewed in fourth quarter 2020 resulting in a $218 increase in reserves before ADC reinsurance, including $127 for asbestos and $91 for environmental. Of the period as$218 increase in A&E reserves, the Company ceded $220 to the A&E ADC resulting in a resultnet reserve release of $2. Of the second quarter 2016 comprehensive annual review.
$220 of adverse development ceded to the A&E ADC, the Company recognized a $210 deferred gain on retroactive reinsurance, representing the amount of losses ceded to the ADC in excess of ceded premium paid. For additional information related to the adverse development cover with NICO, see the Adverse Development Covers section below and Note 15 - Commitments and Contingencies.
Uncollectible reinsurance reserves decreased as a result of giving greater weight to favorable collectibility experienceOther reserve re-estimates, net, primarily represents an increase in recent calendar periodsULAE reserves in estimating future collections.
Property & Casualty Other Operations that was largely driven by an increase in gross asbestos and environmental reserves.
20152019 re-estimates of prior accident year reserves
Workers'Workers’ compensation reserves decreasedwere reduced, principally in small commercial driven by lower than previously estimated claim severity for the 2014 through 2017 accident years and, to a lesser extent, in national accounts due to an improvement inlower estimated claim closure rates resulting in a decrease in outstanding claimsseverity, primarily for permanently disabled
claimants. In addition, accident years 2013 and 2014 continueprior.
General liability reserves were increased, primarily due to exhibit favorable frequencyreserve increases in small commercial for accident years 2017 and medical severity trends; management has been placing additional weight on this favorable experience as it becomes more credible.
Package business reserves increased2018 due to higher than expected severity on liabilityfrequency of high-severity bodily injury claims, impacting recent accident years.
Professional liability reserves decreased for claims made years 2009 through 2012 primarily forreserve increases in middle & large accounts. Claim costs have emerged favorably as these years have matured and management has placed more weight on the emerged experience.
Automobile liability reserves within Commercial Lines were increased due to increased severity of large claims predominantlycommercial for accident years 20102015 to 2013.
Asbestos and environmental reserves were increased during the period as a result of the 2015 comprehensive annual review.
Catastrophe reservesdecreased primarily for accident year 2014 as fourth quarter 2014 catastrophes have developed favorably.
Other reserve re-estimates, net, decreased2018 due to decreased contract surety reserves across several accident yearshigher estimated severity, as well as increased estimated severity on the acquired Navigators Group book of business related to U.S. construction, premises liability, products liability and decreased commercial surety reserves for accident years 2012 through 2014 as a result of lower emerged losses. These reserve decreases were offset by an increase in commercial surety reservesexcess casualty, mostly related to accident years 20072014 to 2017. In addition, an increase in reserves for mass torts for 2009 and prior asaccident years was offset by a decrease in reserves for extra contractual liability claims for more recent accident years, including the number2018 accident year.
Marine reserves were increased, principally related to pollution exposure from the 1980s and 1990s related to the Navigators Group book of newbusiness.
Package business reserves were decreased, primarily due to favorable emergence on property claims related to accident years 2016 through 2018 and due to favorable development of loss adjustment expenses on general liability claims for 2017 and prior accident years.
Commercial property reserves were decreased, principally due to favorable emergence of reported has outpaced expectations.losses, including on the acquired Navigators Group book of business, related to offshore energy in accident years 2017 to 2018 and construction engineering across accident years 2015 to 2018.
Professional liability reserveswere increased, primarily due to increased securities litigation and large loss
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Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. Reserve
activity, including wrongful termination and discrimination claims, related to accident years 2017 and 2018 and increased estimated frequency and severity of directors’ and officers’ reserves on the Navigators Group book of business, principally for Unpaid Lossesthe 2014 to 2018 accident years. Partially offsetting the increase was a decrease in average severity on public company directors’ and Loss Adjustment Expenses (continued)officers’ claim reserves and errors and omissions claim reserves for accident years 2014 and prior.
Automobile liability reserves were decreased in Personal Lines and increased in Commercial Lines. The decrease in Personal Lines was due to the emergence of lower estimated severity in automobile liability for accident year 2017. The increase in Commercial Lines was due to higher estimated severity on national accounts, principally in accident years 2017 and 2018, and higher estimated severity for accident year 2018 in small commercial and middle market, partially offset by lower estimated severity for 2017 and prior accident years in small commercial and middle market.
Catastrophes reserves were reduced, primarily as a result of lower estimated net losses from 2017 hurricanes Harvey and Irma and the 2017 California wildfires. While gross loss reserve estimates for the 2018 California wildfires were also reduced, this was largely offset by a reduction in reinsurance recoverables resulting in very little change to estimated net losses from those wildfires.
Uncollectible reinsurance reserves were reduced due to higher than expected recoveries from reinsurers in older accident years.
Other reserve re-estimates, net, primarily represents an increase in ULAE reserves in Property & Casualty Other Operations that was driven by an increase in gross asbestos and environmental reserves, as well as higher than anticipated ULAE costs in recent years, prompting an increase in the projected ULAE run rate.
Settlement Agreement with Boy Scouts of America
On September 14, 2021, the Company announced that it entered into a new agreement-in-principle with the BSA, related to sexual molestation and sexual abuse claims associated with liability policies issued by various Hartford writing companies in the 1970s and early 1980s, superseding its prior agreement of April 16, 2021, which now includes the BSA, its local councils and the representatives of a majority of the sexual abuse claimants. As part of the agreement-in-principle, The Hartford will pay $787, before tax, for claims associated with policies mostly issued in the 1970s. In exchange for The Hartford’s payment, the BSA and its local councils will fully release The Hartford from any obligation under policies The Hartford issued to the BSA and its local councils. In addition, the representatives for the claimants joining this agreement-in-principle will support a plan of reorganization which incorporates the settlement. The prior agreement of April 16, 2021 to settle these claims for $650 did not include the local councils or representatives of a majority of the claimants.
The agreement-in-principle was reached in connection with BSA’s Chapter 11 bankruptcy and will become a final settlement upon the occurrence of certain conditions, including, but not

limited to, execution of a definitive settlement agreement, confirmation of BSA’s plan of reorganization, receipt of executed releases from the local councils, and approval of the parties' settlement as part of the confirmation of BSA's plan of reorganization by the bankruptcy and district courts. Assuming that all conditions are satisfied, the parties to the agreement-in-principle expect to receive court approval of the settlement by mid 2022. However, no assurance can be given that all the conditions precedent to the settlement will be satisfied or that final court approval, if obtained, will not be delayed for various procedural reasons.
If the bankruptcy court ultimately does not approve BSA’s plan of reorganization including terms of the agreement-in-principle, it is possible that adverse outcomes, if any, could have a material adverse effect on the Company’s consolidated operating results.
Adverse Development Covers
The Company has an adverse development cover reinsurance agreement with NICO, a subsidiary of Berkshire Hathaway Inc., to reinsure loss development after 2016 on substantially all of the Company’s asbestos and environmental reserves (the “A&E ADC”). Under the A&E ADC, the Company paid a reinsurance premium of $650 for NICO to assume adverse net loss reserve development up to $1.5 billion above the Company’s existing net A&E reserves as of December 31, 2016 of approximately $1.7 billion including reserves for A&E exposure for accident years prior to 1986 that are reported in Property & Casualty Other Operations ("Run-off A&E") and reserves for A&E exposure for accident years 1986 and subsequent from policies underwritten prior to 2016 that are reported in ongoing Commercial Lines and Personal Lines. The $650 reinsurance premium was placed into a collateral trust account as security for NICO’s claim payment obligations to the Company. The Company has retained the risk of collection on amounts due from other third-party reinsurers and continues to be responsible for claims handling and other administrative services, subject to certain conditions. The A&E ADC covers substantially all the Company’s A&E reserve development up to the reinsurance limit.
Under retroactive reinsurance accounting, net adverse A&E reserve development after December 31, 2016 results in an offsetting reinsurance recoverable up to the $1.5 billion limit. Cumulative ceded losses up to the $650 reinsurance premium paid have been recognized as a dollar-for-dollar offset to direct losses incurred. Cumulative ceded losses exceeding the $650 reinsurance premium paid result in a deferred gain. As of December 31, 2021, the Company has incurred $1,015 in cumulative adverse development on asbestos and environmental reserves that have been ceded under the A&E ADC treaty with NICO with $485 of available limit remaining under the A&E ADC. As a result, the Company has recorded a $365 deferred gain within other liabilities, representing the difference between the reinsurance recoverable of $1,015 and ceded premium paid of $650. The deferred gain is recognized over the claim settlement period in the proportion of the amount of cumulative ceded losses collected from the reinsurer to the estimated ultimate reinsurance recoveries. Consequently, until periods when the deferred gain is recognized as a benefit to earnings, cumulative adverse development of asbestos and environmental claims will result in charges against earnings which may be significant.
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Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Immediately after closing on the acquisition of Navigators Group, effective May 23, 2019, the Company purchased the Navigators ADC, an aggregate excess of loss reinsurance agreement covering adverse reserve development, from NICO on behalf of Navigators Insurers. Under the Navigators ADC, the Navigators Insurers paid NICO a reinsurance premium of $91 in exchange for reinsurance coverage of $300 of adverse net loss reserve development that attaches $100 above the Navigators Insurers' existing net loss and allocated loss adjustment reserves as of December 31, 2018 subject to the treaty of $1.816 billion for accidents and losses prior to December 31, 2018.
As of December 31, 2021, the Company has recorded a reinsurance recoverable under the Navigators ADC of $300 as estimated cumulative loss development on the 2018 and prior accident year reserves has exhausted the treaty limit. While the reinsurance recoverable is $300, the Company has recorded a $209 cumulative deferred gain within other liabilities since, under retroactive reinsurance accounting, ceded losses in excess of the $91 of ceded premium paid must be recognized as a deferred gain. Of the $209 of cumulative ceded losses in excess of ceded premium paid, $91, $102 and $16 were recognized as changes in deferred gain in 2021, 2020 and 2019, respectively.
Reconciliation of Loss Development to Liability for Unpaid Losses and Loss Adjustment Expenses As of December 31, 20172021
Losses and Allocated Loss Adjustment Expenses, Net of ReinsuranceSubtotal
Reserve LineCumulative Incurred for Accident Years Displayed in TrianglesCumulative Paid for Accident Years Displayed in TrianglesUnpaid for Accident Years not Displayed in TrianglesUnpaid Unallocated Loss Adjustment Expenses, Net of ReinsuranceDiscountUnpaid Losses and Loss Adjustment Expenses, Net of ReinsuranceReinsurance and Other RecoverablesLiability for Unpaid Losses and Loss Adjustment Expenses
Workers' compensation$18,263 $(9,992)$2,981 $348 $(341)$11,259 $1,793 $13,052 
General liability6,731 (3,157)1,240 146 — 4,960 870 5,830 
Marine1,516 (1,242)17 12 — 303 235 538 
Package business6,952 (5,208)77 103 — 1,924 90 2,014 
Commercial property3,830 (3,342)24 18 — 530 268 798 
Commercial automobile liability3,908 (2,778)22 23 — 1,175 91 1,266 
Commercial automobile physical damage172 (162)— — 14 (1)13 
Professional liability2,511 (1,335)47 38 — 1,261 781 2,042 
Bond625 (254)32 31 — 434 10 444 
Assumed Reinsurance1,384 (1,106)— 285 50 335 
Personal automobile liability11,104 (9,809)29 66 — 1,390 23 1,413 
Personal automobile physical damage1,200 (1,170)— 40 — 40 
Homeowners6,307 (5,982)34 — 364 17 381 
Other ongoing business183 (14)174 310 484 
Asbestos and environmental [1]724 — — 724 1,545 2,269 
Other operations [1]374 157 — 531 (1)530 
Total P&C$64,503 $(45,537)$5,769 $988 $(355)$25,368 $6,081 $31,449 
[1]Asbestos and environmental and other operations include asbestos, environmental and other latent exposures not foreseen when coverages were written, including, but not limited to, potential liability for pharmaceutical products, silica, talcum powder, head injuries, lead paint, construction defects, sexual molestation and sexual abuse and other long-tail liabilities. These reserve lines do not have significant paid or incurred loss development for the most recent ten accident years and therefore do not have loss development displayed in triangles.
 Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance  Subtotal  
Reserve LineCumulative Incurred for Accident Years Displayed in TrianglesCumulative Paid for Accident Years Displayed in TrianglesUnpaid for Accident Years not Displayed in Triangles [1]Unpaid Unallocated Loss Adjustment Expenses, Net of ReinsuranceDiscountUnpaid Losses and Loss Adjustment Expenses, Net of ReinsuranceReinsurance and Other RecoverablesLiability for Unpaid Losses and Loss Adjustment Expenses
Workers' compensation$18,351
$(10,945)$2,242
$346
$(394)$9,600
$2,166
$11,766
General liability3,473
(1,894)500
88

2,167
239
2,406
Package business6,553
(5,198)46
99

1,500
45
1,545
Commercial property3,263
(2,898)15
10

390
53
443
Commercial automobile liability3,446
(2,559)17
23

927
41
968
Commercial automobile physical damage238
(227)2


13

13
Professional liability1,647
(1,146)43
17

561
282
843
Bond598
(333)4
17

286
15
301
Personal automobile liability12,363
(10,749)19
74

1,707
21
1,728
Personal automobile physical damage1,884
(1,856)1
3

32

32
Homeowners7,588
(7,161)4
40

471
50
521
Other ongoing business  204

(16)188
308
496
Asbestos and environmental [2]  1,452


1,452
765
2,217
Other operations [2]  402
122

524
(28)496
Total P&C$59,404
$(44,966)$4,951
$839
$(410)$19,818
$3,957
$23,775
179

|
[1]
Amounts represent reserves for claims that were incurred more than ten years ago for long-tail linesIndex to Consolidated Financial Statements and more than three years ago for short-tail lines.Schedules
[2]AsbestosNote 12 - Reserves for Unpaid Loss and environmental and other operations include asbestos, environmental and other latent exposures not foreseen when coverages were written, including, but not limited to, potential liability for pharmaceutical products, silica, talcum powder, head injuries, lead paint, construction defects, molestation and other long-tail liabilities. These reserve lines do not have significant paid or incurred loss development for the most recent ten accident years and therefore do not have loss development displayed in triangles.Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
The reserve lines in the above table and the loss triangles that follow represent the significant lines of business for which the Company regularly reviews the appropriateness of reserve levels. These reserve lines differ from the reserve lines reported on a statutory basis, as prescribed by the National Association of Insurance Commissioners ("NAIC"). The cumulative incurred losses displayed in the above table include the full reinsurance benefit of ceding $300 of losses to the Navigators ADC even though $209 of that benefit has been recorded as a deferred gain within other liabilities and recognized as a charge to earnings within incurred loss and loss adjustment expenses included in the consolidated statement of operations. The $300 of Navigators Insurers losses ceded to the Navigators ADC included in the following triangles $110 for professional liability,$86 for general liability, $39 for marine, $29 for assumed reinsurance, $16 for commercial automobile and $3 for commercial property and included $17 for older accident years and lines of business that are not in the following triangles.
The following loss triangles present historical loss development for incurred and paid claims by accident year. year, including loss development on Navigators Insurers reserves prior to and after the May 23, 2019 acquisition date. Because the loss triangles include pre-acquisition date changes in ultimate incurred loss estimates for Navigators Insurers’ reserves, changes in reserve development evident in the incurred loss triangles may differ from prior accident year development recorded by the Company as shown in the (Favorable) Unfavorable Prior Accident Year Development table above as that only includes changes in Navigators Insurers’ reserves post acquisition. In addition, the incurred loss triangles include reserve development on both catastrophe and non-catastrophe claims whereas the (Favorable) Unfavorable Prior Accident Year Development table above shows the total amount of catastrophe reserve development across all lines of business on a single line.
Triangles are limited
to the number of years for which claims incurred typically remain outstanding, not exceeding ten years. Short-tail lines, which represent claims generally expected to be paid within a few years, have three years of claim development displayed. IBNRIncurred but not reported ("IBNR") reserves shown in loss triangles include reservereserves for incurred but not reported claims as well as reserves for expected development on reported claims. Incurred and cumulative paid losses in currencies other than the U.S. dollar have been converted into U.S. dollars using the exchange rates as of December 31, 2021.
180

|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)

Workers' Compensation
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021IBNR
Reserves
Claims
Reported
2012$2,185 $2,207 $2,207 $2,181 $2,168 $2,169 $2,154 $2,146 $2,135 $2,133 $310 171,562 
20132,020 1,981 1,920 1,883 1,861 1,861 1,850 1,831 1,811 346 151,492 
20141,869 1,838 1,789 1,761 1,713 1,692 1,679 1,654 386 126,288 
20151,873 1,835 1,801 1,724 1,714 1,699 1,667 412 114,113 
20161,772 1,772 1,780 1,767 1,748 1,708 489 112,302 
20171,862 1,869 1,840 1,822 1,757 636 111,800 
20181,916 1,917 1,915 1,904 726 118,951 
20191,937 1,935 1,934 844 119,416 
20201,865 1,864 1,114 90,199 
20211,831 1,314 93,860 
Total$18,263 
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,  
 (Unaudited)   
Accident Year2008200920102011201220132014201520162017IBNR
Reserves
Claims
Reported
2008$1,456
$1,444
$1,456
$1,470
$1,473
$1,477
$1,477
$1,492
$1,493
$1,493
$123
141,627
2009 1,462
1,455
1,478
1,493
1,504
1,504
1,519
1,529
1,522
166
135,731
2010  1,560
1,775
1,814
1,858
1,857
1,882
1,881
1,878
242
156,515
2011   2,013
2,099
2,204
2,206
2,221
2,224
2,232
361
177,652
2012    2,185
2,207
2,207
2,181
2,168
2,169
443
171,021
2013     2,020
1,981
1,920
1,883
1,861
510
150,884
2014      1,869
1,838
1,789
1,761
638
125,487
2015       1,873
1,835
1,801
806
112,970
2016        1,772
1,772
944
110,072
2017         1,862
1,349
102,626
Total         $18,351
  



Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021
2012$359 $809 $1,106 $1,313 $1,436 $1,529 $1,587 $1,644 $1,678 $1,706 
2013304 675 917 1,071 1,175 1,260 1,304 1,339 1,361 
2014275 598 811 960 1,041 1,099 1,137 1,167 
2015261 576 778 909 1,004 1,068 1,117 
2016255 579 779 908 1,003 1,064 
2017261 575 778 900 977 
2018283 624 837 983 
2019291 637 856 
2020223 507 
2021254 
Total$9,992 
181

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,
 (Unaudited) 
Accident Year2008200920102011201220132014201520162017
2008$264
$581
$781
$917
$1,015
$1,089
$1,146
$1,190
$1,216
$1,242
2009 265
587
792
937
1,042
1,115
1,170
1,208
1,242
2010  316
709
970
1,154
1,287
1,374
1,439
1,489
2011   371
841
1,156
1,368
1,518
1,622
1,690
2012    359
809
1,106
1,313
1,436
1,529
2013     304
675
917
1,071
1,175
2014      275
598
811
960
2015       261
576
778
2016        255
579
2017         261
Total         $10,945
|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)

General Liability
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021IBNR
Reserves
Claims
Reported
2012$423 $402 $399 $392 $410 $408 $421 $413 $407 $406 $41 16,768 
2013455 442 456 484 488 502 505 508 500 42 14,134 
2014506 475 481 494 513 522 515 505 52 15,242 
2015556 560 554 594 633 647 637 71 15,627 
2016613 583 607 632 632 620 92 16,817 
2017626 614 613 615 613 174 16,447 
2018692 669 697 703 295 17,749 
2019822 827 822 512 16,858 
2020938 923 739 11,991 
20211,002 929 8,364 
Total$6,731 
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,  
 (Unaudited)   
Accident Year2008200920102011201220132014201520162017IBNR
Reserves
Claims
Reported
2008$501
$457
$468
$454
$451
$416
$398
$401
$398
$394
$40
21,374
2009 382
398
394
382
359
348
347
346
341
33
20,530
2010  355
362
352
355
343
345
376
377
33
18,729
2011   353
343
323
316
315
320
318
49
16,637
2012    321
315
310
295
304
298
66
11,614
2013     318
321
332
352
344
88
9,715
2014      317
318
336
342
128
10,048
2015       316
346
345
194
10,326
2016        352
351
262
11,028
2017         363
302
8,823
Total         $3,473
  

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021
2012$13 $55 $101 $170 $233 $280 $305 $323 $332 $352 
201313 53 141 233 320 372 398 422 442 
201415 42 130 214 304 358 402 423 
201510 55 156 278 409 477 524 
201612 52 131 283 368 447 
201715 67 156 255 344 
201821 84 177 288 
201929 100 193 
202045 110 
202134 
Total$3,157 
182

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,
 (Unaudited) 
Accident Year2008200920102011201220132014201520162017
2008$31
$69
$141
$216
$270
$300
$318
$330
$337
$343
2009 22
63
124
181
227
256
277
287
297
2010  14
51
115
181
224
259
314
331
2011   11
47
93
154
198
234
252
2012    8
39
75
124
167
198
2013     7
35
95
152
207
2014      11
31
88
142
2015       7
32
80
2016        8
32
2017         12
Total         $1,894
|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. ReserveMarine
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021IBNR
Reserves [1]
Claims
Reported
2012$196 $220 $180 $169 $163 $164 $168 $164 $164 $165 $6,789 
2013149 152 134 136 140 135 138 140 139 (2)6,629 
2014163 160 158 165 164 169 167 171 7,137 
2015158 146 146 148 134 138 140 (3)10,137 
2016140 143 138 148 150 147 (17)13,178 
2017160 187 175 174 180 (8)15,586 
2018144 161 154 161 (8)14,037 
2019144 142 140 15 8,413 
2020150 142 26 4,730 
2021131 72 3,499 
Total$1,516 
[1]Contributing to the negative IBNR reserves for Unpaid Losses and Loss Adjustment Expenses (continued)
some accident years is a lag in the timing of expected reinsurance recoveries under the Navigators ADC with NICO. Recoveries from NICO will not be collected until the Company has cumulative loss payments for all covered lines of more than the attachment point.


Package Business
Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021
2012$51 $101 $125 $139 $148 $152 $155 $159 $158 $159 
201342 82 100 112 119 121 126 133 134 
201441 81 116 131 151 157 159 162 
201540 85 116 126 134 140 141 
201635 80 106 123 132 141 
201748 111 142 154 163 
201837 104 138 148 
201936 83 101 
202032 69 
202124 
Total$1,242 
183
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,  
 (Unaudited)   
Accident Year2008200920102011201220132014201520162017IBNR
Reserves
Claims
Reported
2008$667
$703
$709
$677
$675
$674
$676
$673
$675
$674
$16
58,109
2009 587
584
584
572
578
577
576
576
574
20
50,351
2010  657
662
654
652
652
651
653
651
24
52,345
2011   810
792
790
800
808
814
813
37
60,892
2012    736
725
728
731
736
735
38
59,621
2013     579
565
573
585
586
50
43,284
2014      566
578
601
602
86
42,718
2015       582
588
585
137
41,202
2016        655
638
228
42,042
2017         695
348
39,524
Total         $6,553
  

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,
 (Unaudited) 
Accident Year2008200920102011201220132014201520162017
2008$278
$451
$510
$562
$595
$620
$633
$643
$649
$652
2009 227
351
411
463
503
527
539
547
550
2010  270
414
487
539
570
601
613
618
2011   377
555
621
684
727
748
762
2012    286
486
560
616
652
673
2013     225
339
414
467
504
2014      226
345
416
468
2015       212
332
383
2016        225
353
2017         235
Total         $5,198
|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)

Package Business
Commercial Property
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021IBNR
Reserves
Claims
Reported
2012$736 $725 $728 $731 $736 $735 $739 $732 $732 $727 $24 59,921 
2013579 565 573 585 586 592 586 587 583 22 43,675 
2014566 578 601 602 603 603 593 581 29 43,321 
2015582 588 585 583 588 581 567 34 42,232 
2016655 638 632 625 611 595 51 44,079 
2017695 702 692 657 644 73 46,638 
2018719 724 688 667 114 44,822 
2019813 769 749 175 43,073 
2020915 893 316 61,161 
2021946 412 40,792 
Total$6,952 

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021
2012$286 $486 $560 $616 $652 $673 $687 $694 $697 $699 
2013225 339 414 467 504 522 541 549 552 
2014226 345 416 468 507 525 535 542 
2015212 332 383 445 486 505 513 
2016225 353 410 465 500 521 
2017235 372 447 496 534 
2018237 402 451 498 
2019254 413 488 
2020326 493 
2021368 
Total$5,208 
184
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,  
 (Unaudited)   
Accident Year2008200920102011201220132014201520162017IBNR
Reserves
Claims
Reported
2008$478
$465
$465
$464
$467
$464
$464
$463
$464
$464
$
31,995
2009 267
264
259
258
251
257
257
257
257

28,286
2010  286
283
279
282
284
284
284
284

28,515
2011   357
356
356
362
361
360
359

29,103
2012    329
301
301
305
306
305
1
25,785
2013     234
218
219
220
216

20,287
2014      268
260
262
264

19,742
2015       264
264
268
3
19,031
2016        328
331
6
19,868
2017         515
81
18,883
Total         $3,263
  

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,
 (Unaudited) 
Accident Year2008200920102011201220132014201520162017
2008$280
$422
$449
$459
$464
$464
$464
$465
$466
$465
2009 179
247
252
256
256
257
257
257
257
2010  198
266
276
281
283
284
284
284
2011   231
332
350
355
358
359
360
2012    171
279
294
300
304
303
2013     157
208
216
218
215
2014      168
243
258
264
2015       172
239
255
2016        188
285
2017         210
Total         $2,898
|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)

Commercial Automobile LiabilityProperty
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021IBNR
Reserves
Claims
Reported
2012$369 $333 $334 $335 $337 $335 $334 $333 $332 $332 $— 26,861 
2013268 252 254 252 249 248 247 247 247 — 21,620 
2014293 281 282 280 279 280 280 279 (1)21,030 
2015299 301 302 301 305 304 301 — 21,029 
2016406 420 399 406 408 408 23,781 
2017577 516 456 439 441 24,382 
2018450 437 424 403 21,715 
2019480 440 419 21,002 
2020501 469 96 20,327 
2021531 108 16,394 
Total$3,830 

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021
2012$182 $296 $317 $326 $331 $331 $331 $330 $330 $330 
2013161 223 238 243 242 244 245 245 245 
2014170 250 270 279 279 279 280 280 
2015179 257 285 296 302 303 302 
2016215 342 379 396 402 406 
2017229 378 412 427 433 
2018188 344 379 386 
2019215 351 383 
2020221 336 
2021241 
Total$3,342 

185
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,  
 (Unaudited)   
Accident Year2008200920102011201220132014201520162017IBNR
Reserves
Claims
Reported
2008$303
$311
$304
$303
$304
$304
$302
$307
$306
$306
$4
43,885
2009 306
292
287
287
297
301
302
302
302
1
38,688
2010  277
280
296
319
323
328
327
324
7
38,112
2011   272
310
356
356
366
365
362
7
39,262
2012    311
376
390
401
394
390
14
35,970
2013     309
314
329
336
335
24
31,881
2014      306
314
328
333
48
29,171
2015       302
353
368
99
27,928
2016        372
380
155
27,771
2017         346
243
22,665
Total         $3,446
  

Cumulative Paid Losses & Allocated Loss Adjustment Expense, Net of Reinsurance
 For the years ended December 31
 (Unaudited) 
Accident Year2008200920102011201220132014201520162017
2008$61
$124
$185
$238
$270
$289
$295
$299
$300
$302
2009 56
115
175
237
274
291
298
300
301
2010  55
125
188
252
289
300
308
313
2011   62
133
211
273
315
339
348
2012    65
142
233
306
345
358
2013     61
128
199
255
289
2014      58
129
195
249
2015       61
141
204
2016        62
140
2017         55
Total         $2,559
|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)

Commercial Automobile Physical DamageLiability
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021IBNR
Reserves
Claims
Reported
2012$311 $377 $391 $402 $395 $389 $387 $388 $388 $387 $36,053 
2013311 318 334 341 340 339 336 334 333 32,242 
2014309 317 331 337 341 334 333 332 29,613 
2015308 358 372 356 356 359 360 10 28,565 
2016385 393 390 391 391 395 15 29,167 
2017372 383 379 383 381 11 26,341 
2018349 396 405 406 36 24,610 
2019425 439 450 114 28,216 
2020428 424 227 21,557 
2021440 340 17,404 
Total$3,908 

Cumulative Paid Losses & Allocated Loss Adjustment Expense, Net of Reinsurance
For the years ended December 31
(Unaudited)
Accident Year2012201320142015201620172018201920202021
2012$65 $143 $234 $307 $346 $359 $372 $376 $378 $379 
201362 130 202 259 295 311 320 323 324 
201459 131 197 252 299 309 318 320 
201562 142 207 267 314 335 344 
201665 147 232 303 339 357 
201760 134 211 285 328 
201862 153 238 305 
201967 160 247 
202055 119 
202155 
Total$2,778 
186
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,  
 (Unaudited)   
Accident Year201520162017IBNR
Reserves
Claims
Reported
2015$74
$75
$75
$
26,812
2016 79
78

26,320
2017  85
4
22,965
Total  $238
  

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,
 (Unaudited) 
Accident Year201520162017
2015$69
$75
$75
2016 71
78
2017  74
Total  $227
|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)

Commercial Automobile Physical Damage
Professional Liability
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year201920202021IBNR
Reserves
Claims
Reported
2019$63 $64 $63 $19,853 
202051 51 14,671 
202158 14,253 
Total$172 

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year201920202021
2019$56 $62 $62 
202045 50 
202150 
Total$162 

187
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,  
 (Unaudited)   
Claims Made Year2008200920102011201220132014201520162017IBNR
Reserves
Claims
Reported
2008$281
$253
$244
$274
$280
$276
$276
$282
$277
$284
$16
4,959
2009 254
251
244
266
257
263
255
257
257
19
5,114
2010  202
211
212
205
201
200
195
199
31
4,890
2011   226
228
232
226
219
219
220
44
4,707
2012    174
172
168
149
146
144
33
3,729
2013     136
136
123
110
103
35
2,782
2014      116
123
118
114
44
2,878
2015       104
113
113
51
2,943
2016        106
106
66
3,090
2017         107
82
2,733
Total         $1,647
  

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,
 (Unaudited) 
Claims Made Year2008200920102011201220132014201520162017
2008$13
$61
$126
$166
$202
$221
$230
$260
$264
$266
2009 17
69
127
177
194
226
225
226
235
2010  22
62
103
137
148
157
162
166
2011   11
57
100
128
163
170
173
2012    11
41
60
89
97
107
2013     4
19
31
39
55
2014      4
21
40
64
2015       4
23
49
2016        4
25
2017         6
Total         $1,146
|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)

Professional Liability
Bond
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Claims Made Year2012201320142015201620172018201920202021IBNR
Reserves
Claims
Reported
2012$242 $238 $238 $218 $221 $221 $219 $225 $217 $212 $(3)7,037 
2013207 195 187 174 174 173 171 171 169 14 5,979 
2014187 183 181 178 179 182 183 174 21 6,734 
2015164 174 180 190 214 207 200 15 7,245 
2016183 176 204 197 196 197 27 8,391 
2017205 203 232 226 241 47 9,466 
2018248 281 278 278 74 10,040 
2019298 317 336 150 9,654 
2020370 365 259 7,713 
2021339 310 5,450 
Total$2,511 

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Claims Made Year2012201320142015201620172018201920202021
2012$17 $67 $100 $139 $155 $169 $172 $175 $175 $176 
201310 44 67 88 116 131 137 142 148 
201438 74 108 131 135 146 145 
201540 85 107 125 141 164 
201651 88 112 125 149 
201711 48 88 123 151 
201815 73 130 166 
201921 78 150 
202019 71 
202115 
Total$1,335 
188
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,  
 (Unaudited)   
Accident Year2008200920102011201220132014201520162017IBNR
Reserves
Claims
Reported
2008$75
$67
$62
$52
$47
$47
$44
$47
$48
$46
$7
3,450
2009 71
71
69
58
57
51
49
49
49
4
3,309
2010  71
75
80
79
73
69
70
90
24
2,670
2011   72
76
76
75
70
70
69
10
2,126
2012    69
69
60
53
48
48
16
1,719
2013     63
58
54
48
48
29
1,452
2014      69
65
65
66
20
1,362
2015       65
65
62
29
1,347
2016        59
59
45
1,227
2017         61
53
1,018
Total         $598
  

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,
 (Unaudited) 
Accident Year2008200920102011201220132014201520162017
2008$5
$18
$23
$30
$32
$34
$39
$39
$39
$39
2009 9
32
45
46
44
43
44
44
44
2010  13
46
59
58
59
63
66
66
2011   12
39
51
56
57
59
59
2012    12
25
26
24
25
25
2013     3
9
17
18
18
2014      18
31
40
43
2015       9
19
23
2016        2
11
2017         5
Total         $333
|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)

Bond
Personal Automobile Liability
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021IBNR
Reserves
Claims
Reported
2012$71 $70 $61 $55 $49 $49 $45 $48 $48 $46 $11 1,729 
201364 58 55 48 49 39 35 34 34 13 1,468 
201471 67 66 67 59 59 60 60 1,387 
201567 67 63 60 54 48 47 17 1,395 
201661 61 61 55 51 45 23 1,339 
201763 90 101 94 79 36 1,724 
201868 68 72 71 36 1,664 
201972 73 74 58 1,779 
202083 84 71 1,889 
202185 68 1,960 
Total$625 

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021
2012$12 $25 $26 $24 $26 $26 $34 $35 $35 $34 
201317 19 19 19 20 20 20 
201418 31 40 43 43 44 46 47 
201520 24 31 34 32 30 
201612 15 20 22 22 
201746 55 54 42 
201816 23 24 
201913 15 
202012 
2021
Total$254 
189
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,  
 (Unaudited)   
Accident Year2008200920102011201220132014201520162017IBNR
Reserves
Claims
Reported
2008$1,253
$1,249
$1,227
$1,207
$1,197
$1,196
$1,192
$1,191
$1,188
$1,188
$3
248,990
2009 1,351
1,305
1,280
1,255
1,256
1,260
1,259
1,257
1,257
3
254,551
2010  1,346
1,321
1,293
1,287
1,282
1,275
1,265
1,265
3
248,944
2011   1,181
1,170
1,180
1,173
1,166
1,154
1,154
7
221,879
2012    1,141
1,149
1,146
1,142
1,133
1,130
8
210,740
2013     1,131
1,145
1,144
1,153
1,152
14
205,428
2014      1,146
1,153
1,198
1,200
34
208,817
2015       1,195
1,340
1,338
92
216,189
2016        1,407
1,402
235
213,563
2017         1,277
554
175,871
Total         $12,363
  

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,
 (Unaudited) 
Accident Year2008200920102011201220132014201520162017
2008$469
$861
$1,031
$1,121
$1,160
$1,175
$1,181
$1,183
$1,184
$1,184
2009 492
888
1,083
1,171
1,223
1,240
1,246
1,250
1,251
2010  496
915
1,108
1,202
1,239
1,251
1,256
1,258
2011   447
826
1,006
1,088
1,126
1,140
1,145
2012    441
818
986
1,067
1,104
1,114
2013     442
816
1,002
1,091
1,121
2014      430
843
1,032
1,125
2015       475
935
1,142
2016        505
968
2017         441
Total         $10,749
|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. ReserveAssumed Reinsurance
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021IBNR
Reserves [1]
Claims
Reported
2012$107 $99 $93 $88 $115 $120 $119 $120 $120 $120 $— 1,468 
2013115 119 103 105 102 102 103 103 103 (1)1,656 
2014119 142 122 118 115 116 116 115 (1)1,820 
2015102 92 94 94 95 96 96 — 1,582 
201689 91 98 100 102 102 (5)1,730 
2017129 153 162 157 153 (3)2,166 
2018129 128 130 135 (13)2,263 
2019181 190 187 20 2,522 
2020183 181 71 1,623 
2021192 104 584 
Total$1,384 
[1]Contributing to the negative IBNR reserves for Unpaid Losses and Loss Adjustment Expenses (continued)
some accident years is a lag in the timing of expected reinsurance recoveries under the Navigators ADC with NICO. Recoveries from NICO will not be collected until the Company has cumulative loss payments for all covered lines of more than the attachment point.

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021
2012$38 $77 $83 $85 $112 $118 $118 $119 $119 $119 
201353 83 91 98 100 101 103 103 103 
201466 119 106 109 112 113 114 115 
201542 65 77 83 91 94 95 
201636 66 84 90 95 97 
201744 116 135 145 147 
201825 112 134 140 
201962 132 154 
202050 90 
202146 
Total$1,106 
Personal Automobile Physical Damage
190
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,  
 (Unaudited)   
Accident Year201520162017IBNR
Reserves
Claims
Reported
2015$629
$632
$630
$
395,923
2016 665
656
2
406,162
2017  598
(8)343,178
Total  $1,884
  

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,
 (Unaudited) 
Accident Year201520162017
2015$610
$630
$629
2016 634
653
2017  574
Total  $1,856
|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses Personal Automobile Liability
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021IBNR
Reserves
Claims
Reported
2012$1,141 $1,149 $1,146 $1,142 $1,133 $1,130 $1,130 $1,130 $1,129 $1,128 $210,757 
20131,131 1,145 1,144 1,153 1,152 1,153 1,157 1,156 1,155 205,485 
20141,146 1,153 1,198 1,200 1,199 1,202 1,201 1,199 209,022 
20151,195 1,340 1,338 1,330 1,331 1,328 1,324 216,889 
20161,407 1,402 1,393 1,397 1,395 1,386 11 215,839 
20171,277 1,275 1,228 1,214 1,200 18 187,513 
20181,108 1,104 1,072 1,058 51 156,152 
20191,018 1,010 991 97 139,360 
2020805 782 192 95,755 
2021881 444 94,494 
Total$11,104 

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021
2012$441 $818 $986 $1,067 $1,104 $1,114 $1,120 $1,122 $1,123 $1,123 
2013442 816 1,002 1,091 1,121 1,135 1,142 1,144 1,148 
2014430 843 1,032 1,125 1,165 1,182 1,186 1,190 
2015475 935 1,142 1,243 1,292 1,304 1,310 
2016505 968 1,188 1,308 1,345 1,363 
2017441 836 1,033 1,123 1,161 
2018359 710 888 965 
2019323 654 816 
2020238 486 
2021247 
Total$9,809 
191

|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)

Personal Automobile Physical Damage
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year201920202021IBNR
Reserves
Claims
Reported
2019$445 $442 $441 $— 277,060 
2020349 346 210,783 
2021413 (6)213,209 
Total$1,200 

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year201920202021
2019$427 $441 $441 
2020333 341 
2021388 
Total$1,170 
192

|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Homeowners
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Accident Year2012201320142015201620172018201920202021IBNR
Reserves
Claims
Reported
2012$774 $741 $741 $741 $739 $738 $738 $738 $737 $737 $— 142,860 
2013673 638 637 634 632 630 629 630 629 113,552 
2014710 707 702 700 698 698 698 698 — 121,923 
2015690 703 690 684 684 684 684 119,997 
2016669 673 663 658 658 658 119,793 
2017866 889 884 783 775 124,713 
2018903 910 673 642 (6)102,784 
2019501 475 470 13 84,536 
2020525 512 26 87,841 
2021502 107 71,196 
Total$6,307 
Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,  
 (Unaudited)   
Accident Year2008200920102011201220132014201520162017IBNR
Reserves
Claims
Reported
2008$742
$768
$777
$778
$779
$779
$779
$779
$780
$779
$
165,108
2009 757
777
776
772
772
772
772
769
768

149,790
2010  838
850
838
840
840
840
836
834

161,581
2011   955
920
919
916
914
911
908
1
179,377
2012    774
741
741
741
739
738
2
142,804
2013     673
638
637
634
632
4
113,469
2014      710
707
702
700
5
121,809
2015       690
703
690
9
119,722
2016        669
673
20
118,748
2017         866
96
115,488
Total         $7,588
  

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of ReinsuranceCumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of ReinsuranceCumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,For the years ended December 31,
(Unaudited) (Unaudited)
Accident Year2008200920102011201220132014201520162017Accident Year2012201320142015201620172018201920202021
2008$548
$721
$750
$764
$773
$775
$777
$777
$778
$778
2009 559
727
749
759
763
765
766
766
767
2010 599
789
815
825
829
832
833
833
2011 709
871
891
899
903
905
908
2012 547
696
719
727
731
734
2012$547 $696 $719 $727 $731 $734 $735 $736 $736 $736 
2013 467
590
611
622
626
2013467 590 611 622 626 627 628 628 628 
2014 526
663
684
691
2014526 663 684 691 695 697 697 698 
2015 487
645
665
2015487 645 665 674 680 681 681 
2016 481
621
2016481 621 640 649 653 655 
2017 538
2017538 747 795 757 761 
20182018484 712 616 619 
20192019318 425 445 
20202020335 454 
20212021305 
Total $7,161
Total$5,982 
Property and casualty reserves, including IBNR reserves
The Company estimates ultimate losses and allocated loss adjustment expenses by accident year. IBNR represents the excess of estimated ultimate loss reserves over case reserves. The process to estimate ultimate losses and loss adjustment expenses is an integral part of the Company's reserve setting. Reserves for allocated and unallocated loss adjustment expenses aregenerally established separate from the reserves for losses.
Reserves for losses are set by line of business within the reporting segments. Case reserves are established by a claims handler on each individual claim and are adjusted as new information
becomes known during the course of handling the
claim. Lines of business for which reported losses emerge over a long period of time are referred to as long-tail lines of business. Lines of business for which reported losses emerge more quickly are referred to as short-tail lines of business. The Company’s shortest tail lines of business are homeowners, commercial property and automobile physical damage. The longest tail lines of business include workers’ compensation, general liability and professional liability. For short-tail lines of business, emergence of paid loss and case reserves is credible and likely indicative of ultimate losses. For long-tail lines of business, emergence of paid losses and case reserves is less credible in the early periods after a given
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)

accident year and, accordingly, may not be indicative of ultimate losses.
The Company’s reserving actuaries regularly review reserves for both current and prior accident years using the most current
193

|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
claim data. A variety of actuarial methods and judgments are used for most lines of business to arrive at selections of estimated ultimate losses and loss adjustment expenses. While actuarial methods used and judgments change depending on the age of the accident year, in 2017, there were no new methods or types of judgments introduced or changes in how those methods and judgments were applied. The reserve selections incorporate input, as appropriate, from claims personnel, pricing actuaries and operating management about reported loss cost trends and other factors that could affect the reserve estimates.
For both short-tail and long-tail lines of business, an expected loss ratio is used to record initial reserves. This expected loss ratio is determined by starting with the average loss ratio of recent prior accident years and adjusting that ratio for the effect of expected changes to earned pricing, loss frequency and severity, mix of business, ceded reinsurance and other factors. For short-tail lines, IBNR for the current accident year is initially recorded as the product of the expected loss ratio for the period, earned premium for the period and the proportion of losses expected to be reported in future calendar periods for the current accident period. For long-tailed lines, IBNR reserves for the current accident year are initially recorded as the product of the expected loss ratio for the period and the earned premium for the period, less reported losses for the period. For certain short-tailed lines of business, IBNR amounts in the above loss development triangles are negative due to anticipated salvage and subrogation recoveries on paid losses.
As losses for a given accident year emerge or develop in subsequent periods, reserving actuaries use other methods to estimate ultimate unpaid losses in addition to the expected loss ratio method. These primarily include paid and reported loss development methods, frequency / frequency/severity techniques and the Bornhuetter-Ferguson method (a combination of the expected loss ratio and paid development or reported development method). Within any one line of business, the methods that are given more weight vary based primarily on the maturity of the accident year, the mix of business and the particular internal and
external influences impacting the claims experience or the methods. The output of the reserve reviews are reserve estimates that are referred to as the “actuarial indication”.actuarial indications.
Paid development and reported development techniques are used for most lines of business though more weight is given to the reported development method for some of the long-tailed lines like general liability. In addition, for long-tailed lines of business, the Company relies on the expected loss ratio method for immature accident years. Frequency/severity techniques are used predominantly for professional liability and are also used for automobile liability. The Berquist-Sherman technique is also used for automobile liability, marine and assumed reinsurance. For most lines, reserves for allocated loss adjustment expenses ("ALAE", or those expenses related to specific claims) are analyzed using paid development techniques and an analysis of the relationship between ALAE and loss payments. For most of the lines acquired through the Navigators Group book of business, loss and ALAE are reviewed on a combined basis. Reserves for ULAE are determined using the expected cost per claim year and the anticipated claim closure pattern as well as the ratio of paid ULAE to paid losses.
InThe recorded reserve for losses and loss adjustment expenses represents the final stepactuarial best estimate of the reserve review process, senior reservingultimate settlement amount of unpaid losses and loss adjustment expenses. In applying judgment, actuaries and senior management apply their judgment to determineselect the appropriate level of reservesbest estimate after considering the estimates derived from a number of actuarial indications
methods, giving more weight to those methods deemed more predictive of ultimate unpaid losses and other factorsloss adjustment expenses. The Company does not contemplated inproduce a statistical range or confidence interval of reserve estimates and, since reserving methods with more credibility are given greater weight, the selected best estimate may differ from the mid-point of the various estimates produced by the actuarial indications. Those factors include, but are not limited to, the assessed reliability of key loss trends and assumptions used in the current actuarial indications, pertinent trends observed over the recent past, the level of volatility within a particular line of business, and the improvement or deterioration of actuarial indications.methods used.
Cumulative number of reported claims
For most property and casualty lines, claim counts represent the number of claim features on a reported claim where a claim feature is each separate coverage for each claimant affected by the claim event. For example, one car accident that results in two bodily injury claims and one automobile damage liability claim would be counted as three claims within the personal automobile liability triangle. Similarly, a fire that impacts one commercial building may result in multiple claim features due to the potential for claims related to business interruption, structural damage, and loss of the physical contents of the building. Claim features that result in no paid losses are included in the reported claim counts. For some property and casualty lines, such as marine and assumed reinsurance, a claim count represents each reported claim regardless of the number of features. For assumed bordereau business and business written on binders, one claim count is posted for each bordereau received, which could account for multiple claims.

194

|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)


Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance [1]Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance [1]
(Unaudited) (Unaudited)
Reserve Line1st Year2nd Year3rd Year4th Year5th Year6th Year7th Year8th Year9th Year10th YearReserve Line1st Year2nd Year3rd Year4th Year5th Year6th Year7th Year8th Year9th Year10th Year
Workers' compensation16.0%19.9%13.1 %9.2%6.4%4.7%3.5%2.7%2.0 %1.7%Workers' compensation15.1 %18.7 %12.3 %8.2 %5.4 %4.0 %2.6 %2.1 %1.4 %1.3 %
General liability3.7%9.0%16.0 %17.4%13.8%9.4%7.7%3.6%2.2 %1.6%General liability2.9 %7.8 %14.2 %18.2 %16.6 %11.2 %6.9 %4.5 %3.1 %4.8 %
MarineMarine25.3 %31.4 %17.5 %8.0 %6.6 %3.4 %1.9 %3.1 %— %0.7 %
Package business38.9%22.0%10.3 %8.3%5.5%3.6%1.9%1.2%0.7 %0.4%Package business37.4 %21.8 %10.4 %8.6 %6.2 %3.2 %2.1 %1.2 %0.4 %0.3 %
Commercial property61.8%27.8%4.6 %1.6%0.5%0.1%0.1%0.1% %%Commercial property53.5 %30.6 %7.7 %3.0 %1.0 %0.5 %0.1 %(0.1 %)(0.1 %)— %
Commercial automobile liability17.4%20.5%20.3 %18.1%11.0%5.0%2.3%1.1%0.4 %0.5%Commercial automobile liability15.8 %20.3 %20.6 %17.6 %11.4 %4.5 %2.7 %0.8 %0.5 %0.4 %
Commercial automobile physical damage90.1%8.2%(0.3)% Commercial automobile physical damage88.0 %9.7 %(0.4 %)
Professional liability5.5%18.5%18.7 %16.2%10.3%6.8%1.6%4.3%2.4 %0.4%Professional liability5.3 %18.4 %18.7 %14.3 %10.8 %7.6 %5.9 %1.1 %1.6 %0.7 %
Bond14.6%26.8%13.6 %3.7%0.9%2.0%3.8%%(0.1)%0.6%Bond12.2 %22.2 %10.3 %4.6 %(0.2 %)(0.5 %)4.4 %1.8 %(0.2 %)(1.6 %)
Assumed ReinsuranceAssumed Reinsurance35.2 %36.9 %9.1 %4.9 %7.0 %2.4 %1.0 %0.3 %0.3 %0.1 %
Personal automobile liability37.6%33.1%15.4 %7.4%3.2%1.1%0.4%0.3%0.1 %%Personal automobile liability34.7 %33.3 %16.0 %7.7 %3.1 %1.2 %0.5 %0.2 %0.2 %— %
Personal automobile physical damage96.5%3.1%(0.2)% Personal automobile physical damage95.7 %2.7 %(0.1 %)
Homeowners72.1%20.8%3.1 %1.3%0.6%0.3%0.1%0.1%0.1 %%Homeowners70.7 %23.5 %1.4 %0.3 %0.6 %0.3 %0.1 %0.1 %— %— %
[1]Negative percentages are generally due to salvage, subrogation or other recoveries.
Group Life, Disability and Accident Products
|GROUP LIFE, DISABILITY AND ACCIDENT PRODUCTS

Roll-forwardRollforward of Liabilities for Unpaid Losses and Loss Adjustment Expenses
For the years ended December 31,
202120202019
Beginning liabilities for unpaid losses and loss adjustment expenses, gross$8,233 $8,256 $8,445 
Reinsurance recoverables [1]237 247 239 
Beginning liabilities for unpaid losses and loss adjustment expenses, net7,996 8,009 8,206 
Provision for unpaid losses and loss adjustment expenses
Current incurral year5,021 4,511 4,385 
Prior year's discount accretion201 209 219 
Prior incurral year development [2](458)(445)(410)
Total provision for unpaid losses and loss adjustment expenses [3]4,764 4,275 4,194 
Payments
Current incurral year(2,631)(2,288)(2,277)
Prior incurral years(2,164)(2,000)(2,114)
Total payments(4,795)(4,288)(4,391)
Ending liabilities for unpaid losses and loss adjustment expenses, net7,965 7,996 8,009 
Reinsurance recoverables245 237 247 
Ending liabilities for unpaid losses and loss adjustment expenses, gross$8,210 $8,233 $8,256 
[1] Includes a cumulative effect adjustment of $(1) representing an adjustment to the ACL recorded on adoption of accounting guidance for credit losses on January 1, 2020. See Note 1 - Basis of Presentation and Significant Accounting Policies.
[2]Prior incurral year development represents the change in estimated ultimate incurred losses and loss adjustment expenses for prior incurral years on a discounted basis.
[3]Includes unallocated loss adjustment expenses of $179, $178 and $178 for the years ended December 31, 2021, 2020 and 2019, respectively, that are recorded in insurance operating costs and other expenses in the Consolidated Statements of Operations.
195

 For the years ended December 31,
 201720162015
Beginning liabilities for unpaid losses and loss adjustment expenses, gross$5,772
$5,889
$6,013
Reinsurance recoverables208
218
209
Beginning liabilities for unpaid losses and loss adjustment expenses, net5,564
5,671
5,804
Add: Aetna U.S. group life and disability business acquisition [3]2,833


Provision for unpaid losses and loss adjustment expenses   
Current incurral year2,868
2,562
2,447
Prior year's discount accretion202
202
214
Prior incurral year development [1](185)(162)(146)
Total provision for unpaid losses and loss adjustment expenses [2]2,885
2,602
2,515
Less: payments   
Current incurral year1,528
1,327
1,257
Prior incurral years1,451
1,382
1,391
Total payments2,979
2,709
2,648
Ending liabilities for unpaid losses and loss adjustment expenses, net8,303
5,564
5,671
Reinsurance recoverables209
208
218
Ending liabilities for unpaid losses and loss adjustment expenses, gross$8,512
$5,772
$5,889
|
[1]Prior incurral year development represents the change in estimated ultimate incurred losses
Schedules
[2]
Includes unallocated loss adjustment expenses of $111, $100Note 12 - Reserves for Unpaid Loss and $96 for the years ended December 31, 2017, 2016 and 2015, respectively, that are recorded in insurance operating costs and other expenses in the Condensed Consolidated Statements of Operations.
Loss Adjustment Expenses
[3]Represents Aetna U.S. group life and disability business reserves, net as of the acquisition date, subject to final purchase accounting.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)

Group Life, Disability and Accident Products Reserves, Net of Reinsurance, that are Discounted
For the years ended December 31,For the years ended December 31,
201720162015202120202019
Liability for unpaid losses and loss adjustment expenses, at undiscounted amounts$9,071 $6,382 $6,565 Liability for unpaid losses and loss adjustment expenses, at undiscounted amounts$8,176 $8,380 $8,636 
Less: amount of discount1,536 1,303 1,382 
Amount of discountAmount of discount(1,304)(1,353)(1,401)
Carrying value of liability for unpaid losses and loss adjustment expenses$7,535 $5,079 $5,183 Carrying value of liability for unpaid losses and loss adjustment expenses$6,872 $7,027 $7,235 
Weighted average discount rate3.5%4.3%4.4%Weighted average discount rate3.3 %3.4 %3.4 %
Range of discount rate2.1%-8.0%3.0%-8.0%3.0%-8.0%Range of discount rate2.1 %-8.0 %2.1 %-8.0 %2.1 %-8.0 %
Reserves are discounted at rates in effect at the time claims were incurred, ranging from2.1%for life and disability reserves acquired from Aetna based on interest rates in effect at the acquisition date of November 1, 2017, to8.0%for the Company’s pre-acquisition reserves for incurral year 1990, and vary by product.Prior year's discount accretion has been calculated as the average reserve balance for the year times the weighted average discount rate. The decrease in the weighted average discount rate for 2017 was primarily due to the fact that reserves for the Aetna U.S. group life and disability business are discounted at market rates in effect as of the acquisition date.
Re-estimates2021 re-estimates of prior incurral yearsyear reserves in 2017 was driven by the following:
Group Disability-disability- Prior period reserve estimates decreased by approximately $125 driven by group long-term disability favorable claim incidence for incurral year 2016 and claim recoveries higher than prior reserve assumptions.
Group Life and Accident (including Group Life Premium Waiver)-Contributing to an approximately $60 decrease in prior period reserve estimates was favorable claim incidence on group life premium waiver for incurral year 2016.
Re-estimates of prior incurral years reserves in 2016 was driven by the following:
Group Disability-Prior period estimates decreased by approximately $90$380 largely driven by group long-term disability claim recoveries higherincidence lower than prior reserve assumptions particularly in the oldertogether with strong recoveries on prior incurral years. This favorability was partially offsetyear claims, and by lower Social Security Disability approvals driven by lower approval ratesa New York Paid Family Leave program refund.
Group life and backlogs in the Social Security Administration.
Group Life and Accidentaccident (including Group Life Premium Waiver)group life premium waiver)-Contributing to an approximately $75 decrease in priorPrior period reserve estimates was favorabledecreased by approximately $65 largely driven by lower-than-previously expected claim incidence onin both group life premium waiver for incurral year 2015.
and group accidental death and dismemberment.
Re-estimates of prior incurral years reserves in 2015 was driven by the following:
Group Disability-Supplemental Accident & Health- Prior period reserve estimates decreased by approximately $90 largely$10 driven by updated assumptions related tolower-than-previously expected claim incidence during the probability and timingpandemic.
2020 re-estimates of long-term disability claim recoveries, which were updated to reflect recent favorable trends. This favorability was partially offset bylower approval rates and backlogs in the Social Security Administration.
prior incurral year reserves
Group Life and Accident (including Group Life Premium Waiver-disability- Prior period reserve estimates decreased by approximately $50$365 largely driven by favorablegroup long-term disability lower claim incidence and recovery experiencehigher recoveries on prior incurral year claims, and a refund on the New York Paid Family Leave program.
Group life and accident (including group life premium waiver)- Prior period reserve estimates decreased by approximately $65 largely driven by lower-than-previously expected claim incidence in group life premium waiver.
Supplemental Accident & Health- Prior period reserve estimates decreased by approximately $15 driven by lower-than-expected emergence of prior year claims, especially for voluntary critical Illness and voluntary accident products.
2019 re-estimates of prior incurral year reserves
Group disability- Prior period reserve estimates decreased by approximately $340 largely driven by group long-term disability claim incidence lower than prior assumptions and strong recoveries on prior incurral year claims, including the impact of updating Long-term Disability ("LTD") recovery probabilities to be based on more recent experience. New York Paid Family Leave also experienced favorable claim emergence including an experience refund.
Group life and accident (including group life premium waiver)- Prior period reserve estimates decreased by approximately$60 largely driven by lower-than-previously expected claim incidence in group life premium waiver.
196

|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)

Reconciliation of Loss Development to Liability for Unpaid Losses and Loss Adjustment Expenses as of December 31, 20172021
Losses and Allocated Loss Adjustment Expenses, Net of Reinsurance Subtotal Losses and Allocated Loss Adjustment Expenses, Net of ReinsuranceSubtotal
Reserve LineCumulative Incurred for Incurral Years Displayed in TrianglesCumulative Paid for Incurral Years Displayed in TrianglesUnpaid for Incurral Years not Displayed in TrianglesUnpaid Unallocated Loss Adjustment Expenses, Net of ReinsuranceDiscountUnpaid Losses and Loss Adjustment Expenses, Net of ReinsuranceReinsurance and Other RecoverablesLiability for Unpaid Losses and Loss Adjustment ExpensesReserve LineCumulative Incurred for Incurral Years Displayed in TrianglesCumulative Paid for Incurral Years Displayed in TrianglesUnpaid for Incurral Years not Displayed in TrianglesUnpaid Unallocated Loss Adjustment Expenses, Net of ReinsuranceDiscountUnpaid Losses and Loss Adjustment Expenses, Net of ReinsuranceReinsurance and Other RecoverablesLiability for Unpaid Losses and Loss Adjustment Expenses
Group long-term disability$10,511
$(5,138)$2,651
$166
$(1,383)$6,807
$207
$7,014
Group long-term disability$14,113 $(8,219)$1,546 $189 $(1,192)$6,437 $234 $6,671 
Group life and accident, excluding premium waiver5,839
(5,350)138
3
(21)609
1
610
Group life and accident, excluding premium waiver6,323 (5,644)163 (18)828 833 
Group short-term disability 99
5

104

104
Group short-term disability124 — 129 — 129 
Group life premium waiver 869
7
(132)744
1
745
Group life premium waiver620 11 (94)537 538 
Group supplemental health 39


39

39
Group supplemental health34 — 034 39 
Total Group Benefits$16,350
$(10,488)$3,796
$181
$(1,536)$8,303
$209
$8,512
Total Group Benefits$20,436 $(13,863)$2,487 $209 $(1,304)$7,965 $245 $8,210 
The following loss triangles present historical loss development for incurred and paid claims by the year the insured claim occurred, referred to as the incurral year. Triangles are limited to the number of years for which claims incurred typically remain outstanding. For group long-term disability, the Company has
provided seven incurral years of claims data as data for earlier periods wasoutstanding, not available with respect to the U.S. group life and disability business acquired from Aetna. exceeding ten years. Short-tail lines, which represent claims generally expected to be paid within a few years, have three years of claim development displayed.
Group Long-Term Disability
Undiscounted Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Incurral
Year
2012201320142015201620172018201920202021
IBNR
Reserves
Claims
Reported
2012$1,829 $1,605 $1,539 $1,532 $1,530 $1,515 $1,504 $1,486 $1,479 $1,474 $— 35,814 
20131,660 1,479 1,429 1,429 1,416 1,413 1,399 1,385 1,378 — 30,757 
20141,636 1,473 1,430 1,431 1,431 1,408 1,395 1,389 — 31,927 
20151,595 1,442 1,422 1,420 1,401 1,385 1,380 — 32,727 
20161,651 1,481 1,468 1,437 1,417 1,409 — 33,301 
20171,597 1,413 1,358 1,316 1,304 30,902 
20181,647 1,387 1,309 1,277 28,403 
20191,650 1,424 1,327 27,375 
20201,686 1,407 29 25,503 
20211,768 881 17,132 
Total$14,113 
197

Undiscounted Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,  
 (Unaudited)   
Incurral
Year
2011201220132014201520162017
IBNR
Reserves
Claims
Reported
20111,917
1,761
1,660
1,659
1,669
1,660
1,649
1
39,149
2012 1,829
1,605
1,539
1,532
1,530
1,515

37,438
2013  1,660
1,479
1,429
1,429
1,416
2
31,752
2014   1,636
1,473
1,430
1,431
2
32,936
2015    1,595
1,442
1,422
15
33,349
2016     1,651
1,481
38
33,413
2017      1,597
687
23,158
Total      $10,511
  
|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTSSTATEMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of ReinsuranceCumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of ReinsuranceCumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,For the years ended December 31,
(Unaudited) (Unaudited)
Incurral Year2011201220132014201520162017Incurral Year2012201320142015201620172018201920202021
2011118
508
743
886
996
1,087
1,167
2012 108
483
708
835
933
1,014
2012$108 $483 $708 $835 $933 $1,014 $1,080 $1,138 $1,185 $1,227 
2013 102
443
664
791
881
2013102 443 664 791 881 954 1,016 1,067 1,113 
2014 103
448
675
801
2014103 448 675 801 884 960 1,025 1,079 
2015 108
460
687
2015108 460 687 806 891 962 1,025 
2016 112
479
2016112 479 705 819 907 981 
2017 109
2017109 452 658 757 842 
20182018105 447 639 743 
20192019101 454 650 
20202020100 458 
20212021101 
Total $5,138
Total$8,219 
Group Life and Accident, excluding Premium Waiver
Undiscounted Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Incurral Year201920202021IBNR ReservesClaims Reported
2019$1,902 $1,866 $1,867 $57,811 
20202,072 2,072 21 60,509 
20212,384 467 51,507 
Total$6,323 

Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
For the years ended December 31,
(Unaudited)
Incurral Year201920202021
2019$1,471 $1,830 $1,847 
20201,524 2,033 
20211,764 
Total$5,644 
Undiscounted Incurred Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,  
 (Unaudited)   
Incurral Year201520162017IBNR ReservesClaims Reported
2015$1,983
$1,919
$1,921
$8
47,954
2016 1,974
1,919
23
44,762
2017  1,999
401
35,592
Total  $5,839
  
Cumulative Paid Losses & Allocated Loss Adjustment Expenses, Net of Reinsurance
 For the years ended December 31,
 (Unaudited) 
Incurral Year201520162017
2015$1,541
$1,889
$1,911
2016 1,529
1,888
2017  1,551
Total  $5,350
Group life, disability and accident reserves, including IBNR
The majority of Group Benefits’ reserves are for long-term disability ("LTD")LTD claimants who are known to be disabled and are
currently receiving benefits. A Disabled Life Reserve ("DLR") is calculated for each
LTD claim. The DLR for each claim is the expected present value of all estimated future benefit payments and includes estimates of claim recovery, investment yield, and offsets from other income, including offsets from Social Security benefits and workers’ compensation. Estimated future benefit payments represent the monthly income benefit that is paid until recovery, death or expiration of benefits. Claim recoveries are estimated based on claim characteristics such as age and diagnosis and represent an estimate of benefits that will terminate, generally as a result of the claimant returning to work or being deemed able to return to work. The DLR also includes a liability for payments to claimants who have not yet been approved for LTD either because they have not yet satisfied the waiting (or elimination) period or because the approval or denial decision has not yet been made.LTD. In these cases, the present value of future benefits is reduced for the likelihood of claim denial based on Company experience. For claims recently closed due to recovery, a portion of the DLR is retained for the possibility that the claim reopens upon further evidence of disability. In addition, a reserve for estimated unpaid claim expenses is included in the DLR.
For incurral years with IBNR claims, estimates of ultimate losses are made by applying completion factors to the dollar amount of claims reported or expected depending on the market segment. IBNR represents estimated ultimate losses less both DLR and cumulative paid amounts for all reported claims. Completion factors are derived using standard actuarial techniques using triangles that display historical claim count emergence by incurral month. These estimates are reviewed for reasonableness and are adjusted for current trends and other factors expected to cause a change in claim emergence. The IBNR includes an estimate of unpaid claim expenses, including a provision for the cost of initial set-up of the claim once reported.
198

|
Note 12 - Reserves for Unpaid Loss and Loss Adjustment Expenses
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
For all products, including LTD, there is a period generally ranging from two to twelve months, depending on the product and market segment, where emerged claim information for an incurral year is not yet credible enough to be a basis for an IBNR projection. In
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTS (continued)
11. Reserve for Unpaid Losses and Loss Adjustment Expenses (continued)

these cases, the ultimate losses and allocated loss adjustment expenses are estimated using earned premium multiplied by an expected loss ratio.
The Company also records reserves for future death benefits under group term life policies that provide for premiums to be waived in the event the insured has a permanent and total disablementis unable to work due to disability and has satisfied an elimination period, which is typically nine months ("premium(premium waiver reserves")reserves). The death benefit reserve for these group life premium waiver claims is estimated for a known disabled claimant equal to the present value of expected future cash outflows (typically a lump sum face amount payable at death plus claim expenses) with separate estimates for claimant recovery (when no death benefit is payable) and for death before recovery or benefit expiry (when death benefit is payable). The IBNR for premium waiver death benefits is estimated with standard actuarial development methods.
In addition, the Company also records reserves for group term life, accidental death & dismemberment, short term disability, and other group products that have short claim payout periods. For these products, reserves are determined using paid or reported actuarial development methods. The resulting claim triangles produce a completion pattern and estimate of ultimate loss. IBNR for these lines of business equals the estimated ultimate losses and loss adjustment expenses less the amount of paid or reported claims depending on whether the paid or reported development method was used. Estimates are reviewed for reasonableness and are adjusted for current trends or other factors that affect the development pattern.
Cumulative number of reported claims
For group life, disability and accident coverages, claim counts include claims that are approved, pending approval and terminated and exclude denied claims. Due to the nature of the claims, one claimant represents one event.
Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
(Unaudited)
1st Year2nd Year3rd Year4th Year5th Year6th Year7th Year8th Year9th Year10th Year
Group long-term disability7.5 %25.8 %15.7 %8.5 %6.3 %5.4 %4.5 %3.8 %3.3 %2.8 %
Group life and accident, excluding premium waiver75.4 %21.9 %1.0 %
13. RESERVE FOR FUTURE POLICY BENEFITS
Average Annual Percentage Payout of Incurred Claims by Age, Net of Reinsurance
 (Unaudited)
 1st Year2nd Year3rd Year4th Year5th Year6th Year7th Year
Group long-term disability7.2%24.4%15.3%8.7%6.5%5.4%4.8%
Group life and accident, excluding premium waiver79.2%18.4%1.1%    
Changes in Reserves for Future Policy Benefits [1]
For the years ended December 31,
20212020
Beginning liability balance$638 $635 
Incurred61 85 
Paid(94)(85)
Change in unrealized investment gains and losses(9)
Ending liability balance$596 $638 
Ending reinsurance recoverable asset$22 $28 
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATMENTS (continued)
12. [1]Reserve for Future Policyfuture policy benefits includes paid-up life insurance and whole-life policies resulting from conversion from group life policies included within the Group Benefits segment and reserves for run-off structured settlement and terminal funding agreement liabilities, which are in the Corporate category.
199


Changes in Reserves for Future Policy Benefits [1]
Liability balance as of January 1, 2017$322
Acquired [2]346
Incurred86
Paid(50)
Change in unrealized investment gains and losses9
Liability balance as of December 31, 2017$713
Reinsurance recoverable asset, as of January 1, 2017$28
Incurred(1)
Paid(1)
Reinsurance recoverable asset, as of December 31, 2017$26
Liability balance as of January 1, 2016$492
Incurred(139)
Paid(45)
Change in unrealized investment gains and losses14
Liability balance as of December 31, 2016$322
Reinsurance recoverable asset, as of January 1, 2016$27
Incurred1
Paid
Reinsurance recoverable asset, as of December 31, 2016$28
|
[1]Reserves for future policy benefits includes paid-up life insurance and whole-life policies resulting from conversion from group life policies included within the Group Benefits segment and reserves for structured settlement and terminal funding agreement liabilities retained which are in the Corporate category.
[2]
Represents reserves, net, related to the U.S. group life and disability business acquired from Aetna, as of the acquisition date. For additional information. see Note 2 - Business Acquisitions of NotesIndex to Consolidated Financial Statements.Statements and Schedules
Table of Contents
Note 14 - Debt

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
13. Debt


14. DEBT
The Company’s long-term debt securities are issued by Hartford Financial Services Group, Inc. ("HFSG Holding Company, andCompany"), are unsecured obligations of HFSG Holding Company, and rank on a parity with all other unsecured and unsubordinated indebtedness of HFSG Holding Company. Debt issued by HLI with a carrying amount of $142 is included in liabilities held for sale in the accompanying consolidated balance sheets and, therefore, is not included in the table below.
Debt is carried net of discount and issuance cost.
Interest expense on debt is included in the corporateCorporate category for segment reporting.
Short-term and Long-term Debt by Issuance
As of December 31,
20212020
Revolving Credit Facilities$— $— 
Senior Notes and Debentures  
2.8% Notes, due 2029600 600 
5.95% Notes, due 2036300 300 
6.625% Notes, due 2040295 295 
6.1% Notes, due 2041409 409 
6.625% Notes, due 2042178 178 
4.3% Notes, due 2043300 300 
4.4% Notes, due 2048500 500 
3.6% Notes, due 2049800 800 
2.9% Notes, due 2051600 — 
Junior Subordinated Debentures  
7.875% Notes, due 2042600 600 
3 Month LIBOR + 2.125% Notes, due 2067 [1]500 500 
Total Notes and Debentures5,082 4,482 
Unamortized discount and debt issuance cost [2](138)(130)
Total Debt4,944 4,352 
Less: Current maturities— — 
Long-Term Debt$4,944 $4,352 
 As of December 31,
 20172016
Revolving Credit Facilities$
$
Senior Notes and Debentures 
 
5.375% Notes, due 2017
416
6.3% Notes, due 2018320
320
6.0% Notes, due 2019413
413
5.5% Notes, due 2020500
500
5.125% Notes, due 2022800
800
5.95% Notes, due 2036300
300
6.625% Notes, due 2040295
295
6.1% Notes, due 2041409
409
6.625% Notes, due 2042178
178
4.3% Notes, due 2043300
300
Junior Subordinated Debentures 
 
7.875% Notes, due 2042600
600
3 month Libor + 2.125% Notes, due 2067 [1]500

8.125% Notes, due 2068500
500
Total Notes and Debentures5,115
5,031
Unamortized discount and debt issuance cost [2](117)(122)
Total Debt4,998
4,909
Less: Current maturities320
416
Long-Term Debt$4,678
$4,493
[1]In April 2017, the Company entered into an interest rate swap agreement expiring February 15, 2027 to effectively convert the variable interest payments for this debenture into fixed interest payments of approximately 4.39%.
[1]
In April 2017, the Company entered into an interest rate swap agreement expiring February 15, 2027 to effectively convert the variable interest payments for this debenture into fixed interest payments of approximately 4.39%.
[2]This amount includes unamortized discount of $74 and $75 as of December 31, 2021 and 2020, respectively, on the 6.1% Notes, due 2041.
[2]
The amount primarily consists of $79 and $83 as of December 31, 2017 and 2016, respectively, on the 6.1% Notes, due 2041.
The effective interest rate on the 6.1% senior notes due 2041 is 7.9%. The effective interest rate on the remaining notes does not differ materially from the stated rate. The Company incurred interest expense of $316, $327$234, $236 and $346$259 on debt for the years ended December 31, 2017, 20162021, 2020 and 2015,2019, respectively.
Shelf Registrations
On May 17, 2019, the Company filed with the Securities and Exchange Commission an automatic shelf registration statement (Registration No. 333-231592) for the potential offering and sale of debt and equity securities. The registration statement allows for the following types of securities to be offered: debt securities, junior subordinated debt securities, guarantees, preferred stock,
common stock, depositary shares, warrants, stock purchase contracts, and stock purchase units. In that The Hartford is a well-known seasoned issuer, as defined in Rule 405 under the Securities Act of 1933, the registration statement went effective immediately upon filing and The Hartford may offer and sell an unlimited amount of securities under the registration statement during the three-year life of the registration statement.
Senior Notes
On September 21, 2021, The Hartford issued $600 of 2.9% senior notes (“2.9% Notes”) due September 15, 2051 for net proceeds of approximately $588, after deducting underwriting discounts and expenses from the offering. Interest is payable semi-annually in arrears on March 15 2017,and September 15, commencing March 15, 2022. The Hartford, at its option, can redeem the 2.9% Notes at any time, in whole or part, at a redemption price equal to the greater of 100% of the principal amount being redeemed or a make-whole amount based on a comparable maturity US Treasury plus 20 basis points, plus any accrued and unpaid interest, except the 2.9% Notes may be redeemed at par within six months of maturity.
On March 30, 2020, The Hartford repaid at maturity the $500 principal amount of its 5.5% senior notes.
In the Navigators Group acquisition, the Company repaid its $416, 5.375%assumed $265 par value 5.75% Senior notes due on October 15, 2023 with a fair value of $284 as of the acquisition date.
On August 19, 2019, The Hartford issued $600 of 2.8% senior notes (“2.8% Notes”) due August 19, 2029 and $800 of 3.6% senior notes (“3.6% Notes”) due August 19, 2049 for net proceeds of approximately $1.38 billion, after deducting underwriting discounts and expenses. Under both senior note issuances, interest is payable semi-annually in arrears on August 19 and February 19, commencing February 19, 2020. The Hartford, at maturity.its option, can redeem the 2.8% Notes and the 3.6% Notes at any time, in whole or part, at a redemption price equal to the greater of 100% of the principal amount being redeemed or a make-whole amount based on a comparable maturity US Treasury rate plus a basis point spread, plus any accrued and unpaid interest, except the make-whole amount is not applicable within the final three months of maturity for the 2.8% Notes and the final six months of maturity for the 3.6% Notes. The spread over the comparable maturity US Treasury rates for determining the make-whole amount is 20 and 25 basis points for the 2.8% Notes and 3.6% Notes, respectively.
After receiving proceeds from the issuance of the 2.8% Notes and 3.6% Notes, in third quarter 2019, The Hartford repaid $265 of 5.75% senior notes due 2023 that had been assumed in the Navigators Group acquisition and $800 of 5.125% senior notes due 2022 of the Hartford Financial Services Group, Inc., and recognized a loss on extinguishment of debt of $90.
On January 15, 2019, The Hartford repaid at maturity the $413 principal amount of its 6.0% senior notes.
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Note 14 - Debt
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Junior Subordinated Debentures
Junior Subordinated Debentures by Issuance
as of December 31, 2021
Issue7.875% Debentures8.125% Debentures [3]3 Month Libor + 2.125%Issue7.875% Debentures3 Month LIBOR + 2.125%
Face Value$600 $500 $500 Face Value$600 $500 
Interest Rate [1]7.875%[2]8.125%[4]N/A[5]Interest Rate [1]7.875 %[2]N/A[3]
Call DateApril 15, 2022 June 15, 2018 February 15, 2017[6]
Call DateApril 15,
2022
February 15,
2022
[4]
Interest Rate Subsequent to Call Date [2]3 Month Libor + 5.596% 3 Month Libor + 4.6025% 3 Month Libor + 2.125%[7]Interest Rate Subsequent to Call Date [2]3 Month LIBOR + 5.596%3 Month LIBOR + 2.125%[5]
Final MaturityApril 15, 2042 June 15, 2068 February 12, 2067 Final MaturityApril 15,
2042
February 12,
2067
[1]Interest rate in effect until call date.
[2]Payable quarterly in arrears.
[3]
The 8.125% debentures have a scheduled maturity date of June 15, 2038.
[1]Interest rate in effect until call date.
[2]Payable quarterly in arrears.
[3]Debentures were issued on the original call date of February 15, 2017. The interest rate is variable and resets quarterly.
[4]Although the original call date was February 15, 2017, a Replacement Capital Covenant associated with the debenture prohibits the Company from redeeming all or any portion of the notes on or prior to February 15, 2022, unless consent from covered bondholders is obtained.
[5]In April 2017, the company entered into an interest rate swap agreement expiring February 15, 2027 to effectively convert the interest payments for the 3 Month LIBOR + 2.125% debenture into fixed interest payments of approximately 4.39%.
[4]Payable semi-annually in arrears.
[5]Debentures were issued on call date.
[6]Reflects original call date: Replacement Capital Covenant associated with the debenture prohibits the Company from redeeming all or any portion of the notes on or prior to February 15, 2022.
[7]
In April, 2017 the company entered into an interest rate swap agreement expiring February 15, 2027 to effectively convert the interest payments for the 3 month Libor + 2.125% debenture into fixed interest payments of approximately 4.39%.
The debentures are unsecured, subordinated and junior in right of payment and upon liquidation to all of the Company’s existing and future senior indebtedness. In addition, the debentures are effectively subordinated to all of the Company’s subsidiaries’ existing and future indebtedness and other liabilities, including obligations to policyholders. The debentures do not limit the Company’s or the Company’s subsidiaries’ ability to incur additional debt, including debt that ranks senior in right of payment and upon liquidation to the debentures.
The Company has the right to defer interest payments for up to a consecutive ten consecutive years without giving rise to an event of default. Deferred interest will continue to accrue and will accrue additional interest at the then applicable interest rate. If the Company defers interest payments, the Company generally may not make payments on or redeem or purchase any shares of its capital stock or any of its debt securities or guarantees that rank upon liquidation, dissolution or winding up equally with or junior to the debentures, subject to certain limited exceptions. If the Company defers interest on the 8.125% and 3 month Libor plus 2.125% debentures for five consecutive years or, if earlier, pays current interest during a deferral period, the Company will be required to pay deferred interest from proceeds from the sale of certain qualifying securities.
The 7.875% , 8.125% and 3 month LiborMonth LIBOR plus 2.125% debentures may be redeemed in whole prior to the call date upon certain tax or rating agency events, at a price equal to the greater of 100% of the principal amount being redeemed and the applicable make-whole amount plus any accrued and unpaid interest. The Company may elect to redeem the 8.125% debentures in whole or part at its option prior to the call date at a price equal to the greater of 100% of the principal amount being redeemed and the
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
13. Debt (continued)

applicable make-whole amount plus any accrued and unpaid interest. The Company may elect to redeem the 7.875% , 8.125% and 3 month LiborMonth LIBOR plus 2.125% debentures in whole or in part on or after the call date for the principal amount being redeemed plus accrued and unpaid interest to the date of redemption.
In connection with the offering of the 8.125% debentures, the Company entered into a replacement capital covenant ("RCC") for the benefit of holders of one or more designated series of the Company's indebtedness, initially the Company’s 6.1% notes due 2041. Under the terms of the RCC, if the Company redeems the 8.125% debentures at any time prior to June 15, 2048 it can only do so with the proceeds from the sale of certain qualifying replacement securities. On February 7, 2017, the Company executed an amendment to the RCC to lengthen the amount of time the Company has to issue qualifying replacement securities prior to the redemption of the 8.125% debentures and to amend the definition of certain qualifying replacement securities. The 3 month Libor plus 2.125% debentures are qualifying replacement securities within the definition of the RCC, as amended.
In connection with the offering of the three monthMonth LIBOR plus 2.125% debenture, the Company entered into a RCCReplacement Capital Covenant ("RCC") for the benefit of holders of one or more designated series of the Company's indebtedness, initially the Company's 4.3% notes due 2043. Under the terms of the
RCC, if the Company redeems the debenture any time prior to February 12, 2047 (or such earlier date on which the RCC terminates by its terms) it can only do so with the proceeds from the sale of certain qualifying replacement securities. The RCC also prohibits the Company from redeeming all or any portion of the notes on or prior to February 15, 2022.
In April,July 2017, the company entered into an interest rate swap agreement expiring February 15, 2027U.K. Financial Conduct Authority ("FCA") announced that by the end of 2021 it intended to effectively convertstop persuading or compelling banks to report information used to set LIBOR. On March 5, 2021, the variable interest paymentsFCA announced that publication of certain LIBOR settings in currencies other than U.S. dollars would cease immediately after December 31, 2021, and that publication of U.S. dollar LIBOR on a representative basis would cease for the 3 month Libor plus 2.125% debenture into fixed interest paymentsone-week and two-month settings immediately after December 31, 2021 and for the remaining U.S. dollar settings immediately after June 30, 2023. The Company continues to monitor and assess the potential impacts of approximately 4.39%.the discontinuation of LIBOR on its outstanding junior subordinated debentures.
Long-Term Debt
Long-term Debt Maturities (at par value) as ofDecember 31, 20172021
2018 - Current maturities$320
2019$413
2020$500
2021$
2022$800
Thereafter$3,082
Shelf Registrations
On July 29, 2016, the Company filed with the Securities and Exchange Commission (the “SEC”) an automatic shelf registration statement (Registration No. 333-212778) for the potential offering and sale of debt and equity securities. The registration statement allows for the following types of securities to be offered: debt securities, junior subordinated debt securities, preferred stock, common stock, depositary shares, warrants, stock purchase contracts, and stock purchase units. In that The Hartford is a well-known seasoned issuer, as defined in Rule 405 under the Securities Act of 1933, the registration statement went
effective immediately upon filing and The Hartford may offer and sell an unlimited amount of securities under the registration statement during the three-year life of the registration statement.
Contingent Capital Facility
The Hartford was party to a put option agreement that provided The Hartford with the right to require the Glen Meadow ABC Trust, a Delaware statutory trust, at any time and from time to time, to purchase The Hartford's junior subordinated notes in a maximum aggregate principal amount not to exceed $500. On February 8, 2017, The Hartford exercised the put option resulting in the issuance of $500 in junior subordinated notes with proceeds received on February 15, 2017. Under the Put Option Agreement, The Hartford had been paying the Glen Meadow ABC Trust premiums on a periodic basis, calculated with respect to the aggregate principal amount of notes that The Hartford had the right to put to the Glen Meadow ABC Trust for such period. The Hartford agreed to reimburse the Glen Meadow ABC Trust for certain fees and ordinary expenses. Up until the Company exercised the put option, the Company held a variable interest in the Glen Meadow ABC Trust where the Company was not the primary beneficiary. As a result, the Company did not consolidate the Glen Meadow ABC Trust.
The junior subordinated notes have a scheduled maturity of February 12, 2047, and a final maturity of February 12, 2067. As noted in the table above, the Company is required to use reasonable efforts to sell certain qualifying replacement securities in order to repay the debentures at the scheduled maturity date. The junior subordinated notes bear interest at an annual rate of three-month LIBOR plus 2.125%, payable quarterly, and are unsecured, subordinated indebtedness of The Hartford.
2022 - Current maturities$— 
2023$— 
2024$— 
2025$— 
2026$— 
Thereafter$5,082 
Revolving Credit FacilitiesFacility
In 2018, The Company hasHartford entered into a $750 senior unsecured five-year revolving credit facility (the “Credit"Credit Facility"), with an expiration date of March 29, 2023. On October 27, 2021, The Hartford amended and restated the Credit Facility (as amended, the “2021 Credit Facility”) thatwhich, among other changes, extends the term of the facility through October 27, 2026, includes provisions for determining LIBOR successor rates, and resets the level of The Hartford’s minimum consolidated net worth financial covenant to $11.25 billion, excluding AOCI. The 2021 Credit Facility provides for borrowing capacity up to $1 billion$750 of unsecured credit, throughincluding $100 available to support letters of credit. Under the 2021 Credit Facility:
Revolving loans may be in multiple currencies.
U.S. dollar loans will bear interest at a floating rate equivalent to an indexed rate that varies depending on the type of borrowing plus a basis point spread based on The Hartford's credit rating and will mature no later than October 31, 2019 available in U.S. dollars, Euro, Sterling, Canadian dollars27, 2026.
Letters of credit bear a fee based on The Hartford's credit rating and Japanese Yen. expire no later than October 27, 2027.
The 2021 Credit Facility limits the ratio of senior debt to capitalization, excluding AOCI, at 35% and includes other customary covenants. The 2021 Credit Facility is for general corporate purposes.
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THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
As of December 31, 2017,2021, no borrowings were outstanding, no letters of credit were issued under the 2021 Credit Facility. As of December 31, 2017,Facility and the Company was in compliance with all financial covenants.
Lloyd's Letter of Credit Facilities
As a result of the acquisition of Navigators Group in 2019, The Hartford had two letter of credit facility agreements: the Club Facility and the Bilateral Facility, which were used to provide a portion of the capital requirements at Lloyd's. As of September 30, 2020, uncollateralized letters of credit with an aggregate face amount of $165 and £60 million, or $78, were outstanding under the Club Facility and £18 million, or $23, was outstanding under the $25 Bilateral Facility. These agreements terminated on November 5, 2020.
On November 5, 2020, The Hartford entered into a new committed credit facility agreement with a syndicate of lenders (the “Club Facility”). The Club Facility has two tranches with one tranche extending a $104 commitment and the other tranche extending a £85 million ($115 as of December 31, 2021) commitment. In addition, on November 5, 2020, The Hartford entered into a new non-committed $25 credit facility with a lender (the “Bilateral Facility”). The term of both of these facilities is two years. The purpose of these facilities is to issue letters of credit that may be treated as Funds at Lloyd’s to support underwriting capacity provided by the Navigators Corporate Underwriters Limited to the Lloyd’s Syndicate 1221 for the 2021 and 2022 underwriting years of account (and prior open years). As of December 31, 2021, letters of credit with an aggregate face amount of $104 and £68 million, or $92, were outstanding under the Club Facility and no letters of credit were outstanding under the Bilateral Facility.
Among other covenants, within the Credit Facility.Club Facility and Bilateral Facility contain financial covenants regarding The Hartford’s consolidated net worth and financial leverage and that limit the amount of letters of credit that can support Funds at Lloyd’s, consistent with Lloyd’s requirements. As of December 31, 2021, The Hartford was in compliance with all financial covenants of both facilities.
Commercial Paper
The Hartford’sOn December 17, 2020, the Board of Directors terminated the HFSG Holding Company's commercial paper program, under which the maximum borrowings available underwere $750.
Collateralized Advances with Federal Home Loan Bank of Boston
The Company’s subsidiaries, Hartford Fire Insurance Company (“Hartford Fire”) and HLA, are members of the Federal Home Loan Bank of Boston ("FHLBB"). Membership allows these subsidiaries access to collateralized advances, which may be short- or long-term with fixed or variable rates. FHLBB membership required the purchase of member stock and requires additional member stock ownership of 3% or 4% of any amount borrowed. Acceptable forms of collateral include real estate backed fixed maturities and mortgage loans and the amount of advances that can be taken is limited to a percentage of the fair value of the assets that ranges from a high of 97% for US government-backed fixed maturities maturing within 3 years to a low of 40% for A-rated commercial mortgage-backed fixed maturities maturing in 5 years or more. In its commercial paper program are $1 billion.consolidated
balance sheets, The CompanyHartford presents the liability for advances taken based on use of the funds with advances for general corporate purposes presented in short- or long-term debt and advances to earn incremental investment income presented in other liabilities, consistent with other collateralized financing transactions such as securities lending and repurchase agreements. The Connecticut Department of Insurance permits Hartford Fire and HLA to pledge up to $1.3 billion and $0.6 billion in qualifying assets, respectively, without prior approval, to secure FHLBB advances in 2022. The pledge limit is dependent upon market conditions to access short-term financing through the issuancedetermined quarterly based on statutory admitted assets and capital and surplus of commercial paper to investors. Hartford Fire and HLA, respectively.
As of December 31, 2017,2021, there waswere no commercial paper outstanding.advances outstanding under the FHLBB facility.

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Note 15 - Commitments and Contingencies
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
14. Commitments and Contingencies

15. COMMITMENTS AND CONTINGENCIES

Management evaluates each contingent matter separately. A loss is recorded if probable and reasonably estimable. Management establishes liabilities for these contingencies at its “best estimate,” or, if no one number within the range of possible losses is more probable than any other, the Company records an estimated liability at the low end of the range of losses.
LitigationLITIGATION
The Hartford is involved in claims litigation arising in the ordinary course of business, both as a liability insurer defending or providing indemnity for third-party claims brought against insureds and as an insurer defending coverage claims brought against it. The Hartford accounts for such activity through the establishment of unpaid loss and loss adjustment expense reserves. Subject to the uncertainties related to sexual molestation and sexual abuse claims discussed in Note 12, Reserve for Unpaid Losses and Loss Adjustment Expenses, and in the following discussion under the caption “Asbestos“COVID-19 Pandemic Business Income Insurance Litigation” and under the caption “Run-off Asbestos and Environmental Claims,” management expects that the ultimate liability, if any, with respect to such ordinary-course claims litigation, after consideration of provisions made for potential losses and costs of defense, will not be material to the consolidated financial condition, results of operations or cash flows of The Hartford.
The Hartford is also involved in other kinds of legal actions, some of which assert claims for substantial amounts. These actions include, among others, and inIn addition to the matters in the following discussion,matter described below, these actions include putative state and federal class actions seeking certification of a state or national class. Such putative class actions have alleged, for example, underpayment of claims or improper sales or underwriting practices in connection with various kinds of insurance policies, such as personal and commercial automobile, property, disability, life and inland marine. The Hartford also is involved in individual actions in which punitive damages are sought, such as claims alleging bad faith in the handling of insurance claims or other allegedly unfair or improper business practices. Like many other insurers, The Hartford also has been joined in actions by asbestos plaintiffs asserting, among other things, that insurers had a duty to protect the public from the dangers of asbestos and that insurers committed unfair trade practices by asserting defenses on behalf of their policyholders in the underlying asbestos cases. Management expects that the ultimate liability, if any, with respect to such lawsuits, after consideration of provisions made for estimated losses, will not be material to the consolidated financial condition of The Hartford. Nonetheless, given the large or indeterminate amounts sought in certain of these actions, and the inherent unpredictability of litigation, the outcome in certain matters could, from time to time, have a material adverse effect on the Company'sCompany’s results of operations or cash flows in particular quarterly or annual periods.
COVID-19 Pandemic Business Income Insurance Litigation
Like many others in the property and casualty insurance industry, beginning in April 2020, various direct and indirect subsidiaries of the Company (collectively the "Hartford Writing
Companies”), and in some instances the Company itself, have been served as defendants in lawsuits seeking insurance coverage under commercial insurance policies issued by the Hartford Writing Companies for alleged losses resulting from the shutdown or suspension of their businesses due to the spread of COVID-19. More than 260 such lawsuits have been filed, of which more than 60 purport to be filed on behalf of broad nationwide or statewide classes of policyholders. These lawsuits have been filed in state and federal courts in roughly 34 states. Although the allegations vary, the plaintiffs generally seek a declaration of insurance coverage, damages for breach of contract in unspecified amounts, interest, and attorneys' fees. Many of the lawsuits also allege that the insurance claims were denied in bad faith or otherwise in violation of state laws and seek extra-contractual or punitive damages. Some of the lawsuits also allege that the Hartford Writing Companies engaged in unfair business practices by collecting or retaining excess premium.
The Company and its subsidiaries deny the allegations and continue to vigorously defend these suits. The Hartford Writing Companies maintain that they have no coverage obligations with respect to these suits for business income allegedly lost by the plaintiffs due to the COVID-19 pandemic based on the clear terms of the applicable insurance policies. Although the policy terms vary depending, among other things, upon the size, nature, and location of the policyholder’s business, in general, the claims at issue in these lawsuits were denied because the claimant identified no direct physical damage or loss to property at the insured premises, and the governmental orders that led to the complete or partial shutdown of the business were not due to the existence of any direct physical loss or damage in the immediate vicinity of the insured premises and did not prohibit access to the insured premises, as required by the terms of the insurance policies. In addition, the vast majority of the policies at issue expressly exclude from coverage any loss caused directly or indirectly by the presence, growth, proliferation, spread or activity of a virus, subject to a narrow set of exceptions not applicable in connection with this pandemic, and contain a pollution and contamination exclusion that, among other things, expressly excludes from coverage any loss caused by material that threatens human health or welfare.
In addition to the inherent difficulty ofin predicting litigation outcomes, the Mutual Funds Litigation identified below purportsCOVID-19 pandemic business income coverage lawsuits present numerous uncertainties and contingencies that are not yet fully known, including how many policyholders will ultimately file claims, the number of lawsuits that will be filed, the extent to seek substantial damages for unsubstantiated conduct spanningwhich any state or nationwide classes will be certified, and the size and scope of any such classes. The legal theories advocated by plaintiffs vary significantly by case as do the state laws that govern the policy interpretation. These lawsuits are at various stages of litigation; some are in the earliest stages of litigation, many complaints are in the process of being amended, some have been dismissed voluntarily and may be refiled, while others have been dismissed through rulings in favor of the Hartford Writing Companies. Discovery is underway in certain single plaintiff cases and class actions. More than 40 policyholders have appealed dismissals in favor of the Hartford Writing Companies. The Hartford Writing Companies' first appellate decision was received on December 27, 2021 when
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Note 15 - Commitments and Contingencies
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
the Second Circuit Court of Appeals affirmed a multi-year period based on novel applicationstrial court ruling in Sentinel Ins. Co. Ltd.'s favor. The remainder of complex legal theories. The alleged damagesthe Hartford Writing Companies' appeals are notat various stages of the process.
In addition, business income calculations depend upon a wide range of factors that are particular to the circumstances of each individual policyholder and, here, almost none of the plaintiffs have submitted proofs of loss or otherwise quantified or factually supported in the complaint,any allegedly covered loss, and, in any event, the Company'sCompany’s experience shows that demands for damages often bear little relation to a reasonable estimate of potential loss. The application of the legal standard identified by the court for assessing the potentially available damages, as described below, is inherently unpredictable, and no legal precedent has been
identified that would aid in determining a reasonable estimate of potential loss. Accordingly, management cannot now reasonably estimate the possible loss or range of loss, if any.
Mutual Funds Litigation
In February 2011, a derivative action was brought on behalf Nonetheless, given the large number of six Hartford retail mutual fundsclaims and potential claims, the indeterminate amounts sought, and the inherent unpredictability of litigation, it is possible that adverse outcomes, if any, in the United States District Court for the District of New Jersey, alleging that Hartford Investment Financial Services, LLC (“HIFSCO”), an indirect subsidiary of the Company, received excessive advisory and distribution fees in violation of its statutory fiduciary duty under Section 36(b) of the Investment Company Act of 1940.  During the course of the litigation, the claims regarding distribution fees were dismissed without prejudice, the lineup of funds as plaintiffs changed several times, and the plaintiffs added asaggregate, could have a defendant Hartford Funds Management Company(“HFMC”), an indirect subsidiary of the Company that assumed the role of advisor to the funds as of January 2013. In June 2015, HFMC and HIFSCO moved for summary judgment, and plaintiffs cross-moved for partial summary judgment with respect to one fund. In March 2016, the court denied the plaintiff's motion, and granted summary judgment for HIFSCO and HFMC with respect to one fund, leaving six funds as plaintiffs: The Hartford Balanced Fund, The Hartford Capital Appreciation Fund, The Hartford Floating Rate Fund, The Hartford Growth Opportunities Fund, The Hartford Healthcare Fund, and The Hartford Inflation Plus Fund. The court further ruled that the appropriate measure of damagesmaterial adverse effect on the surviving claims would be the difference, if any, between the actual advisory fees paid through trial and the fees permitted under the applicable legal standard. A bench trial on the issue of liability was held in November 2016. In February 2017, the court granted judgment for HIFSCO and HFMC as to all claims. Plaintiffs have appealed to the United State Court of Appeals for the Third Circuit.Company’s consolidated operating results.
Run-off Asbestos and Environmental Claims
The Company continues to receive asbestos and environmentalA&E claims. Asbestos claims relate primarily to bodily injuries asserted by people who came in contact with asbestos or products containing asbestos. Environmental claims relate primarily to pollution and related clean-up costs.
The vast majority of the Company's exposure to A&E relates to Run-off A&E, reported within the P&C Other Operations segment. In addition, since 1986, the Company has written asbestos and environmental exposures under general liability policies and pollution liability under homeowners policies, which are reported in the Commercial Lines and Personal Lines segments.
Prior to 1986, the Company wrote several different categories of insurance contracts that may cover asbestos and environmentalA&E claims. First, the Company wrote primary policies providing the first layer of coverage in an insured’s liability program. Second, the Company wrote excess and umbrella policies providing higher layers of coverage for losses that exhaust the limits of underlying coverage. Third, the Company acted as a reinsurer assuming a portion of those risks assumed by other insurers writing primary, excess, umbrella and reinsurance coverages. Fourth, subsidiaries of the Company participated in the London Market, writing both direct insurance and assumed reinsurance business.
Significant uncertainty limits the ability of insurers and reinsurers to estimate the ultimate reserves necessary for unpaid gross losses and expenses related to environmental and particularly asbestos claims. The degree of variability of gross reserve estimates for these exposures is significantly greater than for other more traditional exposures.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
14. Commitments and Contingencies (continued)

In the case of the reserves for asbestos exposures, factors contributing to the high degree of uncertainty include inadequate loss development patterns, plaintiffs’ expanding theories of liability, the risks inherent in major litigation, and inconsistent and emerging legal doctrines.doctrines with respect to the underlying claims and with respect to the Company's coverage obligations. Furthermore, over time, insurers, including the Company, have experienced significant changes in the rate at which asbestos claims are brought, the claims experience of particular insureds, and the value of claims, making predictions of future exposure from past experience uncertain. Plaintiffs and insureds also
have sought to use bankruptcy proceedings, including “pre-packaged” bankruptcies, to accelerate and increase loss payments by insurers. In addition, some policyholders have asserted new classes of claims for coverages to which an aggregate limit of liability may not apply. Further uncertainties include insolvencies of other carriers, insolvencies of insureds and unanticipated developments pertaining to the Company’s ability to recover reinsurance for asbestos and environmentalA&E claims. Management believes these issues are not likely to be resolved in the near future.
In the case of the reserves for environmental exposures, factors contributing to the high degree of uncertainty include expanding theories of liability and damages against insureds, emerging risks such as PFAS, the risks inherent in major litigation, inconsistent decisionsand emerging legal doctrines concerning the existence and scope of coverage for environmental claims, and uncertainty as to the monetary amount being soughtscope and level of complexity of the remediation required by the claimant from the insured.regulators.
The reporting pattern for assumed reinsurance claims, including those related to asbestos and environmentalA&E claims, is much longer than for direct claims. In many instances, it takes months or years to determine that the policyholder’s own obligations have been met and how the reinsurance in question may apply to such claims. The delay in reporting reinsurance claims and exposures adds to the uncertainty of estimating the related reserves.
It is also not possible to predict changes in the legal and legislative environment and their effect on the future development of asbestos and environmentalA&E claims.
Given the factors described above, the Company believes the actuarial tools and other techniques it employs to estimate the ultimate cost of claims for more traditional kinds of insurance exposure are less precise in estimating reserves for asbestos and environmentalA&E exposures. For this reason, thethe Company principally relies on exposure-based analysis to estimate the ultimate costs of these claims, both gross and net of reinsurance, and regularly evaluates new account information in assessing its potential asbestos and environmentalA&E exposures. The Company supplements this exposure-based analysis with evaluations of the Company’s historical direct net loss and expense paid and reported experience, and net loss and expense paid and reported experience by calendar and/or report year, to assess any emerging trends, fluctuations or characteristics suggested by the aggregate paid and reported activity.
While the Company believes that its current asbestos and environmentalA&E reserves are appropriate, significant uncertainties limit the ability of insurers and reinsurers to estimate the ultimate reserves necessary for unpaid losses and related expenses. The ultimate liabilities, thus, could exceed the currently recorded reserves, and any such additional liability, while not estimable
now, could be material to The Hartford'sHartford’s consolidated operating results and liquidity.
AsFor its Run-off A&E, as of December 31, 2017,2021, the Company reported $1.2 billion$604 of net asbestos and environmental reserves and $237 of net environmental reserves.. In addition, the Company has recorded a $365 deferred gain within other liabilities for losses economically ceded to NICO but for which the benefit is not recognized in earnings until later periods. While the Company believes that its current asbestos and environmentalRun-off A&E reserves are appropriate, significant uncertainties limit theour ability of insurers and reinsurers to estimate the ultimate reserves necessary for unpaid
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Note 15 - Commitments and Contingencies
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
losses and related expenses. The ultimate liabilities, thus, could exceed the currently recorded reserves, and any such additional liability, while not reasonably estimable now, could be material to The Hartford's consolidated operating results and liquidity.
Effective December 31, 2016, the Company entered into anThe Company’s A&E ADC reinsurance agreement with NICO a subsidiary of Berkshire Hathaway Inc., to reduce uncertainty about potential adverse development of asbestos and environmental reserves. Under the ADC, the Company paid a reinsurance premium of $650 for NICO to assume adverse net loss and allocated loss adjustment expensereinsures substantially all A&E reserve development up tofor 2016 and prior accident years, including Run-off A&E and A&E reserves included in Commercial Lines and Personal Lines. The A&E ADC has a coverage limit of $1.5 billion above the Company’s existing net asbestos and environmentalA&E reserves as of December 31, 2016 of approximately $1.7 billion. The $650 reinsurance premium was placed into a collateral trust account as security for NICO’s claim payment obligations to the Company. Under retroactive reinsurance accounting, net adverse asbestos and environmental reserve development afterAs of December 31, 2016 will result2021, the Company has incurred $1,015 in an offsetting reinsurance recoverable up to the $1.5 billion limit. Cumulative ceded losses up to the $650 reinsurance premium paid are recognized as a dollar-for-dollar offset to direct losses incurred. Cumulative ceded losses exceeding the $650 reinsurance premium paid would result in a deferred gain. The deferred gain would be recognized over the claim settlement period in the proportion of the amount of cumulative ceded losses collected from the reinsurer to the estimated ultimate reinsurance recoveries. Consequently, until periods when the deferred gain is recognized as a benefit to earnings, cumulative adverse development on A&E reserves that have been ceded under the A&E ADC treaty with NICO, leaving $485 of asbestos and environmental claims after December 31, 2016 in excess of $650 may result in significant charges against earnings. Furthermore, cumulativecoverage available for future adverse net reserve development, if any. Cumulative adverse development of asbestosA&E claims for accident years 2016 and environmental claimsprior could ultimately exceed the $1.5 billion treaty limit in which case any adverse development in excess of the treaty limit would be absorbed as a charge to earnings by the Company. In these scenarios, the effect of these changescharges could be material to the Company’s consolidated operating results and liquidity. For more information on the A&E ADC, refer to Note 12, Reserve for Unpaid Losses and Loss Adjustment Expenses.
UNFUNDED COMMITMENTS
As of December 31, 2017, the Company has incurred $285 in adverse development on asbestos and environmental reserves that have been ceded under the ADC treaty with NICO.
Lease Commitments
The total rental expense on operating leases was $57, $53, and $60 in 2017, 2016, and 2015, respectively, which excludes sublease rental income of $3, $2, and $3 in 2017, 2016 and 2015, respectively.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
14. Commitments and Contingencies (continued)

Future minimum lease commitments as ofDecember 31, 2017
 Operating Leases
2018$45
201938
202030
202119
202212
Thereafter41
Total minimum lease payments [1]$185
[1]
Excludes expected future minimum sublease income of approximately $3, $3, $1, $0, $0 and $0 in 2018, 2019, 2020, 2021,, 2022 and thereafter respectively.
The Company’s lease commitments consist primarily of lease agreements for office space, automobiles, and office equipment that expire at various dates.
Unfunded Commitments
As of December 31, 2017, the Company has outstanding commitments totaling $989 million,$2.4 billion, of which $829 million$1.6 billion is primarily committed to fund limited partnershippartnerships and other alternative investments, which may be called by the partnership during the commitment period to fund the purchase of new investments and partnership expenses. The funding of purchase investments in limited partnerships and other alternative investments are at the discretion of the general partner or manager and may be called at any time. Additionally, $54$185 of the outstanding commitments relate to various funding obligations primarily associated with private placementdebt and equity securities. The remaining outstanding commitments of $106$679 relate to mortgage loansloans. Of the $2.4 billion in total outstanding commitments, $382 are related to mortgage loan commitments which the Company is expecting to fund in the first half of 2018.can cancel unconditionally.
Guaranty Funds and Other Insurance-Related AssessmentsGUARANTY FUNDS AND OTHER INSURANCE-RELATED ASSESSMENTS
In all states, insurers licensed to transact certain classes of insurance are required to become members of a guaranty fund. In most states, in the event of the insolvency of an insurer writing any such class of insurance in the state, the guaranty funds may assess its members to pay covered claims of the insolvent insurers. Assessments are based on each member's proportionate share of written premiums in the state for the classes of insurance in which the insolvent insurer was engaged. Assessments are generally limited for any year to one1 or two2 percent of the premiums written per year depending on the state. Some states permit member insurers to recover assessments paid through surcharges on policyholders or through full or partial premium tax offsets, while other states permit recovery of assessments through the rate filing process.
Liabilities for guaranty fund and other insurance-related assessments are accrued when an assessment is probable, when it can be reasonably estimated, and when the event obligating the Company to pay an imposed or probable assessment has occurred. Liabilities for guaranty funds and other insurance-related assessments are not discounted and are included as part of other liabilities in the Consolidated Balance Sheets. As of
December 31, 20172021 and 20162020 the liability balance was $113$74 and $126,$83, respectively. As of December 31, 20172021 and 2016 amounts related to2020, there were no premium tax offsets of $6 and $19, respectively, were included inrelated to guaranty fund or other assets.insurance-related assessments.
Derivative Commitments
Certain of the Company’s derivative agreements contain provisions that are tied to the financial strength ratings, as set by nationally recognized statistical agencies, of the individual legal entity that entered into the derivative agreement. If the legal entity’s financial strength were to fall below certain ratings, the counterparties to the derivative agreements could, demand immediate and ongoing full collateralization and in certain instances, enable the counterparties to terminate the agreements and demand immediate settlement of all outstanding derivative positions traded under each impacted bilateral agreement.
The settlement amount is determined by netting the derivative positions transacted under each agreement. If the termination rights were to be exercised by the counterparties, it could impact the legal entity’s ability to conduct hedging activities by increasing the associated costs and decreasing the willingness of counterparties to transact with the legal entity. The aggregate fair value of all derivative instruments with credit-risk-related contingent features that are in a net liability position as of December 31, 20172021 was $534. Of this $534,$52 for which the legal entities have posted collateral of $609, which is inclusive of initial margin requirements,$50 in the normal course of business. Based on derivative market valuescontractual terms as of December 31, 2017,2021, a downgrade of one level below the current financial strength ratings by either Moody’sMoody's or S&P would not require additional assets to be posted as collateral. Based on derivative market values as of December 31, 2017, a downgrade of two levels below the current financial strength ratings by either Moody’s or S&P would require additional $10 of assets to be posted as collateral. These collateral amountsThis requirement could change as derivative market values change as a result of changes in our hedging activities or to the extent changes in contractual terms are negotiated. The nature of the additional collateral that we would post, whenif required, iswould be primarily in the form of U.S. Treasury bills, U.S. Treasury notes and government agency securities.
GuaranteesGUARANTEES
In the ordinary course of selling businesses or entities to third parties, the Company has agreed to indemnify purchasers for losses arising subsequent to the closing due to breaches of representations and warranties with respect to the business or entity being sold or with respect to covenants and obligations of the Company and/or its subsidiaries. These obligations are typically subject to various time limitations, defined by the contract or by operation of law, such as statutes of limitation. In some cases, the maximum potential obligation is subject to contractual limitations, while in other cases such limitations are not specified or applicable. The Company does not expect to make any payments on these guarantees and is not carrying any liabilities associated with these guarantees.
The Hartford has guaranteed the timely payment of contractual claims under certain life, accident and health and annuity contracts issued by its former life and annuity business with most of the guaranteed contracts issued between 1990 and
205

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Note 15 - Commitments and Contingencies
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
15. Equity

1997 (the "Talcott Guarantees"). Upon the sale of the life and annuity business in May 2018, the purchaser indemnified the Company for any liability arising under the guarantees. The Talcott Guarantees cover contractual obligations only but otherwise have no limitation as to maximum potential future payments. Prior to January 1, 2020, the Company had not recorded a liability because the likelihood of any payment under the Talcott Guarantees is remote. Upon adoption of new credit loss guidance on January 1, 2020, the Company estimated a LCL of $25. For further information refer to Note 1 - Basis of Presentation and Significant Accounting Policies.
The LCL is calculated for the estimated amount payable under guaranteed contracts multiplied by the probability of default and the amount of loss given a default. The probability of default is assigned by credit rating of the applicable insurance company that issued the contract and is based on historical insurance industry defaults for liabilities with similar durations estimated through multiple economic cycles. Credit ratings are current and

forward-looking and consider a variety of economic outcomes. Because annuities represent the majority of the contracts issued, the loss given default factors are based on a historical study of annuity policyholder recoveries from insolvent estate assets. The Company's exposure is expected to run off over a period that will include more than one economic cycle.
The Company's evaluation of the required LCL for the Talcott Guarantees considers the current economic environment as well as macroeconomic scenarios similar to the approach used to estimate the ACL for mortgage loans. See Note 6 - Investments. In 2020, the LCL increased to $26 primarily due to the increasing impacts of COVID-19. During 2021, the LCL decreased to $25 primarily reflecting a decrease in the estimated amount payable under guaranteed contracts as well as lessening expected impacts of COVID-19 relative to prior assumptions. The Company has never experienced a loss on financial guarantees of this nature and we believe the risk of loss is remote.
16. EQUITY
Equity Repurchase Program
In December 2020, the Board of Directors authorized an equity repurchase plan for $1.5 billion for the period commencing January 1, 2021 through December 31, 2022. The Board of Directors increased this authorization by $1 billion in April, 2021 and by $500 in October, 2021, bringing the aggregate repurchase authorization to $3.0 billion through December 31, 2022. For the year ended December 31, 2021, The Hartford repurchased $1.7 billion (25.9 million shares) of common stock under this program. The timing of any repurchases of shares under the remaining equity repurchase authorization is dependent upon several factors, including the market price of the Company's securities, the Company's capital position, consideration of the effect of any repurchases on the Company's financial strength or credit ratings, the Company's blackout periods, and other considerations.
Under The Hartford’s previous $1.0 billion share repurchase program authorized by its Board of Directors in February 2019 and which expired on December 31, 2020, the Company repurchased 2.7 million and 3.4 million shares for $150 and $200 during the years ended 2020 and 2019, respectively.
Preferred Stock
The Company has outstanding 13.8 million depositary shares each representing 1/1000th interest in a share of the Company’s 6.0% Series G non-cumulative perpetual preferred stock (“Preferred Stock”) with a liquidation preference of $25,000 per share (equivalent to $25.00 per depositary share). The Preferred Stock is perpetual and has no maturity date. Dividends are recorded when declared. Dividends are payable, if declared, quarterly in arrears on the 15th day of February, May, August and November of each year. If a dividend is not declared and paid or made payable on all outstanding shares of the Preferred Stock for the latest completed dividend period, no dividends may be paid or declared on The Hartford’s common stock and The Hartford may not purchase, redeem, or otherwise acquire its common stock.
The Preferred Stock is redeemable at the Company’s option in whole or in part, on or after November 15, 2023 at a redemption price of $25,000 per share, plus unpaid dividends attributable to the current dividend period. Prior to November 15, 2023, the Preferred Stock is redeemable at the Company’s option, in whole but not in part, within 90 days of the occurrence of (a) a rating agency event at a redemption price equal to $25,500 per share, plus unpaid dividends attributable to the current dividend period in circumstances where a rating agency changes its criteria used to assign equity credit to securities like the Preferred Stock; or (b) a regulatory capital event at a redemption price equal to $25,000 per share, plus unpaid dividends attributable to the current dividend period in circumstances where a capital regulator such as a state insurance regulator changes or proposes to change capital adequacy rules.
Capital Purchase Program ("CPP") Warrants
As of December 31, 2017 and 2016, respectively, the Company has 2.2 million and 4.0 million CPP warrants outstanding and exercisable. The CPP warrants were issued in 2009 as part of a program established by the U.S. Department of the Treasury under the Emergency Economic Stabilization Act of 2008. The CPP warrants expire inexpired on June 26, 2019.
CPP warrant exercises were 1.8 million, 0.4 million and 2.8 million during the years ended December 31, 2017, 2016 and 2015, respectively.
The declaration of common stock dividends by the Company in excess of a threshold triggerstriggered a provision in the Company's warrant agreement with The Bank of New York Mellon resulting in adjustments to the CPP warrant exercise price. Accordingly,price and the number of shares deliverable for each warrant exercised (“Warrant Share Number”). CPP warrant exercise price was $8.999, $9.126 and $9.264 as of exercises were 1.9 million during the year ended December 31, 2017, 20162019, and 2015, respectively.had exercise prices that ranged from $8.750 to $8.836. The exercise price will bewas settled by the Company withholding the number of common shares issuable upon exercise of the warrants equal to the value of the aggregate exercise price of the warrants so exercised determined by reference to the closing price of the Company's common stock on the trading day on which the warrants arewere exercised and notice iswas delivered to the warrant agent.
Equity Repurchase Program
206
In October 2016, the Board of Directors authorized a new equity repurchase program for $1.3 billion for the period commencing October 31, 2016 through December 31, 2017. The $1.3 billion authorization is in addition to the Company's prior authorization for $4.375 billion, which was completed by December 31, 2016.

During the year ended December 31, 2017, the Company repurchased 20.2 million common shares for $1,028. Effective October 13, 2017 the Company suspended 2017 equity repurchases. The Company does not currently expect to authorize an equity repurchase plan in 2018.THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Statutory Results
STATUTORY RESULTS
The U.S. domestic insurance subsidiaries of The Hartford prepare their statutory financial statements in conformity with statutory accounting practices prescribed or permitted by the applicable state insurance department which vary materially from U.S. GAAP. Prescribed statutory accounting practices include publications of the National Association of Insurance Commissioners (“NAIC”),NAIC, as well as state laws, regulations and general administrative rules. The differences between statutory financial statements and financial statements prepared in accordance with U.S. GAAP vary between domestic and foreign jurisdictions. The principal differences are that statutory financial statements do not reflect deferred policy acquisition costs and limit deferred income taxes, recognize a deferred gain on retroactive reinsurance within a special surplus account rather than as other liabilities, predominately use interest rate and mortality assumptions prescribed by the NAIC for life benefit reserves, generally carry bonds at amortized cost, and present reinsurance assets and liabilities net of reinsurance. For reporting purposes, statutory capital and surplus is referred to collectively as "statutory capital". Life insurance subsidaries include the
Company's group benefits subsidiary, Hartford Life and Accident Insurance Company (HLA) and the Company's run-off life and annuity subsidiaries held for sale.
U.S. Statutory Net Income
For the years ended December 31, For the years ended December 31,
201720162015202120202019
Group Benefits Insurance Subsidiary$(1,066)$208
$168
Group Benefits Insurance Subsidiary$32 $310 $513 
Property and Casualty Insurance Subsidiaries950
304
1,486
Property and Casualty Insurance Subsidiaries1,774 1,598 1,391 
Life and Annuity Run-Off Business369
349
371
Total$253
$861
$2,025
Total$1,806 $1,908 $1,904 
U.S. Statutory Capital
As of December 31, As of December 31,
2017201620212020
Group Benefits Insurance Subsidiary$2,029
$1,624
Group Benefits Insurance Subsidiary$2,410 $2,601 
Property and Casualty Insurance Subsidiaries7,396
8,261
Property and Casualty Insurance Subsidiaries11,914 10,795 
Life and Annuity Run-Off Business3,552
4,398
Total$12,977
$14,283
Total$14,324 $13,396 
Regulatory Capital Requirements
The Company's U.S. insurance companies' states of domicile impose risk-based capital (“RBC”("RBC") requirements. The requirements provide a means of measuring the minimum amount of statutory capital appropriate for an insurance company to support its overall business operations based on its size and risk profile. Regulatory compliance is determined by a ratio of a company's total adjusted capital (“TAC”) to its authorized control level RBC (“ACL RBC”). Companies below specific trigger points or ratios are classified within certain levels, each of which requires specified corrective action. The minimum level of TAC before corrective action commences (“Company Action Level”) is two times the ACL RBC. The adequacy of a company's capital is determined by the ratio of a company's TAC to its Company Action Level, known as the "RBC ratio". All of the Company's operating insurance subsidiaries had RBC ratios in excess of the minimum levels required by the applicable insurance regulations. On an aggregate basis, the Company's U.S. property and casualty insurance companies' RBC ratio was in excess of 200% of its Company Action Level as of December 31, 2017 and 2016. The RBC ratios for the Company's group benefits insurance operating subsidiary (HLA) was in excess of 300% of its Company Action Level as of December 31, 2017 and 2016. The RBC ratio of the Company's held for sale life insurance and annuity run-off entities was in excess of 300% of its respective Company Action Levels as of December 31, 2017 and 2016. The reporting of RBC ratios is not intended for the purpose of ranking any insurance company, or for use in connection with any marketing, advertising, or promotional activities.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
15. Equity(continued)

Similar to the RBC ratios that are employed by U.S. insurance regulators, regulatory authorities in the international jurisdictions in which the Company operates generally establish minimum solvency requirements for insurance companies. All of the Company's international insurance subsidiaries have solvency marginsexpect to
maintain capital levels in excess of the minimum levels required by the applicable regulatory authorities.
Dividend Restrictions
Dividends to the HFSG Holding Company from its insurance subsidiaries are restricted by insurance regulation. The Company’s principal insurance subsidiaries are domiciled in the United States and the United Kingdom.
The payment of dividends by Connecticut-domiciled insurers is limited under the insurance holding company laws of Connecticut. These laws require notice to and approval by the state insurance commissioner for the declaration or payment of any dividend, which, together with other dividends or distributions made within the preceding twelve months, exceeds the greater of (i) 10% of the insurer’s statutory policyholder surplus as of December 31 of the preceding year or (ii) net income (or net gain from operations, if such company is a life insurance company) for the twelve-month period ending on the thirty-first day of December last preceding year, in each case determined under statutory insurance accounting principles. In addition, if any dividend of a Connecticut-domiciled insurer exceeds the insurer’s earned surplus, it requires the prior approval of the Connecticut Insurance Commissioner.
Property casualty insurers domiciled in New York, including Navigators Insurance Company ("NIC") and Navigators Specialty Insurance Company ("NSIC"), generally may not, without notice to and approval by the state insurance commissioner, pay dividends out of earned surplus in any twelve‑month period that exceeds the lesser of (i) 10% of the insurer’s statutory policyholders’ surplus as of the most recent financial statement on file, or (ii) 100% of its adjusted net investment income, as defined, for the same twelve month period.
Corporate members of Lloyd's Syndicates may pay dividends to its parent to the extent of available profits that have been distributed from the syndicate in excess of the Funds at Lloyd's ("FAL") capital requirement and subject to restrictions imposed under UK Company Law. The FAL is determined based on the syndicate’s solvency capital requirement of the syndicate under the Solvency II capital adequacy model, the current regulatory framework governing UK domiciled insurers, plus a Lloyd’s specific economic capital assessment. Insurers domiciled in the United Kingdom may pay dividends to its parent out of its statutory profits subject to restrictions imposed under U.K. Company law and Solvency II.
The insurance holding company laws of the other jurisdictions in which The Hartford’s insurance subsidiaries are domiciled orincorporated (or deemed commercially domiciled under applicable state insurance lawsdomiciled) generally contain similar or(although in certain state(s)instances more restrictiverestrictive) limitations on the payment of dividends. In addition, if any dividend of a domiciled insurer exceeds the insurer's earned surplus or certain other thresholds as calculated under applicable state insurance law, the dividend requires the prior approval of the domestic regulator. Dividends paid to HFSG Holding Company by its life insurance subsidiaries are further dependent on cash requirements of Hartford Life, Inc. ("HLI"), the holding company of its life and annuity run-off business held for sale, and Hartford Life and Accident Insurance Company ("HLA") and other factors. Dividends paid to HFSG from HLI are subject to provisions of the Stock and Asset Purchase agreement related to the sale of HLI and its run-off life and annuity insurance business and provides for expected dividends from HLI of $300 prior to closing of the sale, subject to regulatory approval. In addition to statutory limitations on paying dividends, the Company also takes other items into consideration when determining dividends from subsidiaries. These considerations include, but are not limited to, expected earnings and capitalization of the subsidiary,subsidiaries, regulatory capital requirements, and liquidity requirements of the individual operating company.company and are also dependent on the extent to which COVID-19 impacts our business, results of operations, financial condition, and liquidity.
TotalIn 2021, the Company received $295 of dividends received by HFSG in 2017 from its P&C insurance subsidiaries were $2.4 billion.HLA and $165 from Hartford Funds. In connection with the purchase of Aetna's U.S. group life and disability business in the fourth quarter of 2017, the P&C insurance subsidiaries received approval and paid an extraordinary dividend to theaddition, HFSG Holding Company of $1.4
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Note 16 - Equity
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
received $1.1 billion of which $800 was funded by approved extraordinarynet dividends from HLIC. The $800P&C subsidiaries in 2021 which excludes $150 of extraordinaryP&C dividends from HLIC was used to pay down principal on the intercompany note owed by Hartford Holdings, Inc. (HHI) to Hartford Fire Insurance Company. In addition, $100 of Hartford Fire Insurance Company dividendsthat were subsequently contributed to a run-off P&C subsidiarysubsidiaries and $63$50 of P&C insurance subsidiary dividends relaterelated to principal and interest payments on an intercompany note owed by HHIHartford Holding Inc. ("HHI") to Hartford Fire Insurance
Company. Accordingly, the net dividend to HFSG Holding Company for the 2017 full year from P&C insurance subsidiaries was approximately $1.5 billion.
The $800 of extraordinary dividends from HLIC were funded in part by $550 of extraordinary dividends from HLIC's indirect wholly-owned subsidiary, Hartford Life and Annuity Insurance Company.
Total net dividends received by HFSG from subsidiaries in 2017 were $3.1 billion, including the $1.5 billion of net dividends from P&C subsidiaries, $1.4 billion from HLIC, $188 from HLA and $75 from Mutual Funds
In 2018, The Company’s property and casualty insurance subsidiaries are permittedhave dividend capacity of $2.0 billion for 2022, with $1.3 to pay up to a maximum of approximately $1.4 billion in dividends to HFSG Holding Company without prior approval from the applicable insurance commissioner. In 2018, HFSG Holding Company anticipates receivingof net dividends of approximately $350 from its property and casualty insurance subsidiaries.expected in 2022.
In 2018, Hartford Life and Accident Insurance Company ("HLA")HLA has no dividend capacity for 2018 and does not anticipate paying dividendsof $241 in 2022 with $175 to the HSFG Holding Company.
On December 4, 2017, The Hartford announced it had entered into a definitive agreement to sell its life and annuity run-off businesses to a group of investors led by Cornell Capital LLC, Atlas Merchant Capital LLC, TRB Advisors LP, Global Atlantic Financial Group, Pine Brook and J. Safra Group. Up until the anticipated close of the sale, HLIC does not have any additional dividend capacity. Prior to the expected close in 2018, HSFG Holding company anticipates receiving $300$200 of dividends from HLIC through HLI, subject to approval by the Connecticut Insurance Commissioner. Other intercompany transactions with HLI will be net settled prior to closing.expected in 2022.
There are no current restrictions on the HFSG Holding Company's ability to pay dividends to its shareholders.stockholders.
Restricted Net Assets
The Company's insurance subsidiaries had net assets of $16$16.9 billion, determined in accordance with U.S. GAAP, that were restricted from payment to the HFSG Holding Company, without prior regulatory approval at December 31, 2017.2021.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
16. Income Taxes


17. INCOME TAXES
INCOME TAX EXPENSE
The Company and its subsidiaries file income tax returns in the U.S. federal jurisdiction, and various state and foreign jurisdictions, as applicable. Income (loss) from continuing operations before income taxes included income from domestic operations of $704, $521$2,910, $2,222 and $1,517$2,644 for the years ended December 31, 2017, 20162021, 2020 and 2015,2019, and income (losses) from foreign operations of $19, $(74)$(14), $(102) and $(39)$(84) for the years ended December 31, 2017, 20162021, 2020 and 2015.2019.
Tax Reform
On December 22, 2017, the U.S. government enacted comprehensive tax legislation commonly referred to as the Tax Cuts and Jobs Act (“Tax Reform”). Tax Reform establishes new tax laws that will affect 2018, including, but not limited to, (1) reduction of the U.S. federal corporate income tax rate from 35% to 21%; (2) elimination of the corporate alternative minimum tax (AMT) and changing how existing AMT credits can be realized, (3) limitations on the deductibility of certain executive compensation, (4) changes to the discounting of statutory reserves for tax purposes, and (5) limitations on net operating losses (NOLs) generated after December 31, 2017 though there is no impact to the Company’s current NOL carryforwards.
In connection with our initial analysis of the impact of Tax Reform, the Company recorded a provisional net income tax expense of $877 in the period ending December 31, 2017. This net expense consists of a $821 reduction of The Company’s deferred tax assets primarily due to the reduction in the U.S. federal corporate income tax rate and a $56 sequestration fee payable associated with refundable AMT credits. Net of the sequestration fee payable, the Company's AMT credits of $790 have been reclassified to a current income tax receivable. Tax reform allows for the refund of AMT credits over time but no later than 2022.
For components where we have made provisional estimates of the impact of Tax Reform, future guidance could change these estimates, particularly the estimated amount of sequestration fee payable. Adjustments to income tax expense, if any, will be made in the period the adjustments become known in 2018.
Income Tax Expense (Benefit)
 For the years ended December 31,
 202120202019
Income tax expense (benefit)   
Current - U.S. federal$486 $410 $
    Foreign— — 
Total current488 410 8 
Deferred - U.S. federal49 (20)476 
 Foreign(6)(7)(9)
Total deferred43 (27)467 
 Total income tax expense$531 $383 $475 
Income Tax Rate Reconciliation
 For the years ended December 31,
 201720162015
Income Tax Expense (Benefit)   
Current - U.S. Federal$116
$10
$(91)
     International1

3
Total current117
10
(88)
Deferred - U.S. Federal866
(173)377
 International2
(3)
Total deferred868
(176)377
Total income tax expense (benefit)$985
$(166)$289
 For the years ended December 31,
 202120202019
Tax provision at U.S. federal statutory rate$608 $445 $538 
Tax-exempt interest(40)(46)(56)
Increase in deferred tax valuation allowance
Sale of business(5)(8)— 
Earnings on corporate owned life insurance(22)(6)(11)
Tax credits(9)(5)— 
Carryback benefit— (5)— 
Tax law change(8)(6)— 
Other(2)
Provision for income taxes$531 $383 $475 
DEFERRED TAXES
Deferred tax assets and liabilities on the consolidated balance sheets represent the tax consequences of differences between the financial reporting and tax basis of assets and liabilities.
The deferred tax assetsCompany predominantly pays non-income state taxes as a percentage of premiums written which are accounted for as policy acquisition costs. State income taxes were $4, $3 and liabilities as of$5 for the years ended December 31, 2017 shown
in the table below reflect the reduction in deferred taxes required as a result of Tax Reform.  In addition, as a result of entering into a definitive agreement to sell the life2021, 2020 and annuity run-off business, deferred tax balances that will be transferred to the buyer have been removed from the following table2019, respectively, and are included in assets held for sale.  Included inother expenses. The Hartford has not recorded state deferred taxes, as of December 31, 2017 areincluding net deferred tax assets of the life and annuity run-off business that will be retained byfrom state operating loss carryforwards, because the Company including $437 for thedoes not expect to earn state taxable income to utilize such state tax effect of net operating loss carryovers, and $23 of foreign tax credits. While the Company recognized a pre-tax loss of $3.3 billion on the sale of the life and annuity run-off business in 2017, the Company did not record a tax benefit on the sale.  Rather the Company plans to elect to retain tax net operating loss carryovers in lieu of recognizing a tax capital loss in 2018.benefits.
208

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Note 17 - Income Taxes
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Deferred Tax Assets (Liabilities)
As of December 31,
20212020
Deferred tax assets
Loss reserves and tax discount$386 $312 
Unearned premium reserve and other underwriting related reserves406 384 
Investment-related items125 
Employee benefits225 282 
Net operating loss carryover29 11 
Other— 34 
Total deferred tax assets1,054 1,148 
Valuation allowance(7)(4)
Deferred tax assets, net of valuation allowance1,047 1,144 
Deferred tax liabilities
Deferred acquisition costs(129)(120)
Net unrealized gains on investments(428)(758)
Other depreciable and amortizable assets(216)(220)
Other(4)— 
Total deferred tax liabilities(777)(1,098)
Net deferred tax asset$270 $46 
 As of December 31,
 20172016
Deferred Tax Assets  
Loss reserves and tax discount$104
$262
Unearned premium reserve and other underwriting related reserves352
384
Investment-related items194
458
Employee benefits313
508
Alternative minimum tax credit [1]
640
General business credit carryover3
99
Net operating loss carryover710
1,458
Foreign tax credit carryover26
56
Other1

Total Deferred Tax Assets1,703
3,865
Deferred Tax Liabilities  
Deferred acquisition costs(103)(176)
Net unrealized gains on investments(306)(348)
Other depreciable and amortizable assets(130)(243)
Other
(99)
Total Deferred Tax Liabilities(539)(866)
Net Deferred Tax Asset$1,164
$2,999
[1]As of December 31, 2017, alternative minimum tax credits2021, the Company has foreign net operating losses of $790 have been reclassified as$29 for which a current tax receivable. See further discussion below.
A deferred tax valuation allowance of $7 has been established. While the foreign net operating losses ("NOLs") do not been recorded becauseexpire, this assessment reflects uncertainty in the Company believesCompany's ability to generate sufficient taxable income in the deferred tax assets will more likely than not be realized. In assessingnear term in those specific jurisdictions.
Management has assessed the need for a valuation allowance against its deferred tax assets based on tax character and jurisdiction. In making the assessment, management considered future taxable temporary difference reversals, future taxable income exclusive of reversing temporary differences and carryovers, taxable income in open carry back years and other tax planning strategies. From time to time, tax planning strategies could include holding a portion of debt securities with market value losses until recovery, altering the level of tax exempt securities held, making investments which have specific tax characteristics, and business considerations such as asset-liability matching. Managementmanagement views such tax
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
16. Income Taxes (continued)

planning strategies as prudent and feasible and would implement them, if necessary, to realize the deferred tax assets.
feasible.
UNCERTAIN TAX POSITIONS
As shown in the deferred tax assets (liabilities) table above, included in net deferred income taxes are the future tax benefits associated with the net operating loss carryover, foreign tax credit carryover, capital loss carryover, alternative minimum tax credit carryover, and general business credit carryover.
Future Tax Benefits
 As of 
 December 31, 2017Expiration
 Carryover amountExpected tax benefit, grossDatesAmount
Net operating loss carryover - U.S.$3,380
$710
2020$1



2023-2036$3,379
Net operating loss carryover - foreign$3
$
No expiration$3
Foreign tax credit carryover$26
$26
2023-2024$26
Alternative minimum tax credit carryover$790
$790
No expiration$
General business credit carryover$3
$3
2031-2037$3
Net Operating Loss Carryover
NOLs reflected above arose in taxable years prior to 2017 and are still subject to prior tax law which allows for carryback and limits the period over which carryforwards may be used to offset taxable income as shown in the above table. Utilization of the Company's loss carryovers is dependent upon the generation of sufficient future taxable income. Most of the net operating loss carryover originated from the Company's U.S. and international annuity business, including from the hedging program. The U.S. net operating loss carryover in the table above included $437 of NOL's of the life and annuity run-off business that the Company will retain. Given the expected earnings of the Company going forward, including earnings of its property and casualty, group benefits and mutual fund businesses, the Company expects to generate sufficient taxable income in the future to utilize its net operating loss carryover. Although the Company projects there will be sufficient future taxable income to fully recover the remainder of the loss carryover, the Company's estimate of the likely realization may change over time.
Tax Credit Carryovers
Alternative Minimum Tax Credits- As noted above, because AMT credits are refundable, the Company reflected AMT credits, net of a sequestration fee payable, as a current tax receivable at its undiscounted amount and they are no longer included as deferred tax assets.
Foreign Tax Credits- These credits are available to offset regular federal income taxes from future taxable income. The use of these credits prior to expiration depends on the generation of sufficient taxable income to first utilize all U.S. net operating loss carryovers. However, the Company has purchased certain investments which allow for utilization of the foreign tax credits without first using the net operating loss carryover. Consequently, the Company believes it is more likely than not the foreign tax credit carryover will be fully realized. Accordingly, no valuation allowance has been provided.
Income Tax Rate Reconciliation
 For the years ended December 31,
 201720162015
Tax provision at U.S. federal statutory rate$253
$157
$517
Tax-exempt interest(123)(124)(132)
Decrease in deferred tax valuation allowance
(79)(102)
Stock-based compensation(15)

Solar credits
(79)
Sale of HFPI and foreign rate differential5
(37)
Tax Reform877


Other(12)(4)6
Provision (benefit) for income taxes$985
$(166)$289
In addition to the effect of tax-exempt interest, the Company's effective tax rate for the year ended December 31, 2017 reflects a federal income tax benefit of $15 related to a deduction for stock-based compensation that vested at a fair value per share greater than the fair value on the date of grant.
The Company recognized an $877 increase in income tax expense in 2017 due to the effects of Tax Reform, primarily due to the reduction in net deferred tax assets as a result of the reduction in the Federal corporate income tax rate from 35% to 21%.
Additionally, reflected above is a benefit of $79 in 2016 due to the investment in solar energy partnerships. The total tax benefit from the transaction was $113 which includes the tax effects of the related financial statement realized loss from writing down the investments in the partnerships.
Also included in 2016 is a tax benefit primarily due to the sale of the Company's U.K. property and casualty run-off subsidiaries.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
16. Income Taxes (continued)

The tax benefit of $37 relates to the difference between the tax basis and book basis of the Company's investment in the subsidiaries net of additional foreign tax rate differentials. The total estimated tax benefit recognized in 2016 related to the sale of the U.K. property and casualty run-off subsidiaries was $76. For discussion of this transaction, see Note 20 - Business Dispositions and Discontinued Operations of Notes to Consolidated Financial Statements.
Roll-forwardRollforward of Unrecognized Tax Benefits
 For the years ended December 31,
 202120202019
Balance, beginning of period$15 $14 $14 
Gross increases - tax positions in current period— 
Lapse of statute of limitations(5)— — 
Balance, end of period$16 $15 $14 

 For the years ended December 31,
 201720162015
Balance, beginning of period$12
$12
$48
Gross increases - tax positions in prior period3

12
Gross decreases - tax positions in prior period

(48)
Gross decreases - tax reform(6)

Balance, end of period$9
$12
$12
The entire amount of unrecognized tax benefits, if recognized, would affect the effective tax rate in the period of the release. The Company recognized $5 of its previously unrecognized tax benefits associated with dividends from segregated asset accounts of the life and annuity business sold in 2018. This liability was subject to a tax indemnification agreement and a corresponding receivable included in other assets has been taken down upon lapse of the statute of limitations.
AsOTHER TAX MATTERS
On June 10, 2021, the United Kingdom enacted Finance Bill 2021, which included an increase in the corporate tax rate from 19% to 25%, effective April 1, 2023. In 2021, the Company recorded a tax benefit of $8, which reflects the estimated benefit of the change in tax rate on the deferred tax assets and liabilities of its U.K. subsidiaries.
On March 27, 2020, as part of the business stimulus package in response to the COVID-19 pandemic, the U.S. government enacted the Coronavirus Aid, Relief, and Economic Security ("CARES") Act. The CARES Act established new tax provisions including, but not limited to: (1) five-year carryback of net operating losses generated in 2018, 2019 and 2020; (2) accelerated refund of alternative minimum tax credit carryforwards; and (3) retroactive changes to allow accelerated depreciation for certain depreciable property.
For the year ended December 31, 2017,2020 the Company hadrecorded a currenttax benefit of $11 related to the expected carryback of losses from the Navigators Group 2019 pre-acquisition tax returns to recover taxes paid in prior years at the previous statutory tax rate of 35%, of which $6 was by virtue of the non-insurance carryback provision of the CARES Act.
For the year ended December 31, 2021 and 2020 the Company recorded a tax benefit of $5 and $8 related to the excess of tax basis over GAAP basis on the sale of the continental Europe operations. Refer to Note 22 - Business Dispositions.
The federal income tax receivable of $811, including $790 of AMT credits receivable which consist of $846 of AMT credits offset by a $56 sequestration fee payable. As of December 31, 2016,audits for the Company had a currenthave been completed through 2013, and the Company is not currently under federal income tax receivableexamination for any open years. The statute of $141.
The federal audit oflimitations is closed through the years 2012 and 2013 was completed as of March 31, 2017 with no additional adjustments. The federal audit of The Company's recently acquired subsidiary Maxum for the 2014 tax year was completed aswith the exception of December 31, 2017 with no adjustments.NOL carryforwards utilized in open tax years. Management believes that adequate provision has been made in the consolidated financial statementsCompany's Consolidated Financial Statements for any potential adjustments that may result from tax examinations and other tax-related matters for all open tax years.
The Company classifies interest and penalties (if applicable) as income tax expense in the consolidated financial statements.Consolidated Financial Statements. The Company recognized nonet interest expenseincome of $1, $1 and $1 for the years ended December 31, 2017, 20162021, 2020 and 2015.2019. The Company hadhas no interest payable as of December 31, 20172021, 2020 and 2016.2019. The Company does not believe it would be subject to any penalties in any open tax years and, therefore, has not recorded any accrual for penalties.

209

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Note 18 - Accumulated Other Comprehensive Income
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
17. Changes in and Reclassifications From Accumulated Other Comprehensive Income (Loss)

18. CHANGES IN AND RECLASSIFICATIONS FROM ACCUMULATED OTHER COMPREHENSIVE INCOME
Changes in AOCI, Net of Tax for the Year Ended December 31, 20172021
Changes in
Net Unrealized Gain on Fixed MaturitiesUnrealized Loss on Fixed Maturities with ACLNet Gain (Loss) on Cash Flow Hedging InstrumentsForeign Currency Translation AdjustmentsPension and Other Postretirement Plan Adjustments
AOCI,
net of tax
Beginning balance$2,834 $(2)$12 $43 $(1,717)$1,170 
OCI before reclassifications(1,307)— 28 (3)219 (1,063)
Amounts reclassified from AOCI(234)— (36)— 70 (200)
OCI, before tax(1,541)— (8)(3)289 (1,263)
Income tax benefit (expense)323 — (61)265 
OCI, net of tax(1,218)— (6)(2)228 (998)
Ending balance$1,616 $(2)$6 $41 $(1,489)$172 
 Changes in
 Net Unrealized Gain on Securities
OTTI
Losses in
OCI
Net Gain on Cash Flow Hedging InstrumentsForeign Currency Translation AdjustmentsPension and Other Postretirement Plan Adjustments
AOCI,
net of tax
Beginning balance$1,276
$(3)$76
$6
$(1,692)$(337)
OCI before reclassifications857

(8)28
(146)731
Amounts reclassified from AOCI(202)
(50)
521
269
OCI, net of tax655

(58)28
375
1,000
Ending balance$1,931
$(3)$18
$34
$(1,317)$663
Changes in AOCI, Net of Tax for the Year Ended December 31, 20162020
Changes in
Net Unrealized Gain on Fixed MaturitiesUnrealized Loss on Fixed Maturities with ACLNet Gain (Loss) on Cash Flow Hedging InstrumentsForeign Currency Translation AdjustmentsPension and Other Postretirement Plan Adjustments
AOCI,
net of tax
Beginning balance$1,684 $(3)$9 $34 $(1,672)$52 
OCI before reclassifications1,627 30 11 (117)1,552 
Amounts reclassified from AOCI(171)— (26)— 60 (137)
OCI, before tax1,456 11 (57)1,415 
Income tax benefit (expense)(306)— (1)(2)12 (297)
OCI, net of tax1,150 (45)1,118 
Ending balance$2,834 $(2)$12 $43 $(1,717)$1,170 
 Changes in
 Net Unrealized Gain on Securities
OTTI
Losses in
OCI
Net Gain on Cash Flow Hedging InstrumentsForeign Currency Translation AdjustmentsPension and Other Postretirement Plan Adjustments
AOCI,
net of tax
Beginning balance$1,279
$(7)$130
$(55)$(1,676)$(329)
OCI before reclassifications83
1
(8)(37)(52)(13)
Amounts reclassified from AOCI(86)3
(46)98
36
5
OCI, net of tax(3)4
(54)61
(16)(8)
Ending balance$1,276
$(3)$76
$6
$(1,692)$(337)
Changes in AOCI, Net of Tax for the Year ended December 31, 20152019
Changes in
Net Unrealized Gain on Fixed Maturities
OTTI
Losses in
OCI
Net Gain on Cash Flow Hedging InstrumentsForeign Currency Translation AdjustmentsPension and Other Postretirement Plan Adjustments
AOCI,
net of tax
Beginning balance$24 $(4)$(5)$30 $(1,624)$(1,579)
OCI before reclassifications2,275 28 (104)2,205 
Amounts reclassified from AOCI(174)— (10)— 43 (141)
OCI, before tax2,101 18 (61)2,064 
Income tax benefit (expense)(441)— (4)(1)13 (433)
OCI, net of tax1,660 14 (48)1,631 
Ending balance$1,684 $(3)$9 $34 $(1,672)$52 

210

 Changes in
 Net Unrealized Gain on Securities
OTTI
Losses in
OCI
Net Gain on Cash Flow Hedging InstrumentsForeign Currency Translation AdjustmentsPension and Other Postretirement Plan Adjustments
AOCI,
net of tax
Beginning balance$2,370
$(5)$150
$(8)$(1,579)$928
OCI before reclassifications(1,112)(3)18
(47)(135)(1,279)
Amounts reclassified from AOCI21
1
(38)
38
22
OCI, net of tax(1,091)(2)(20)(47)(97)(1,257)
Ending balance$1,279
$(7)$130
$(55)$(1,676)$(329)
|
Note 18 - Accumulated Other Comprehensive Income
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
17. Changes in and Reclassifications From Accumulated Other Comprehensive Income (Loss) (continued)

Reclassifications from AOCI
AOCIAmount Reclassified from AOCIAffected Line Item in the Consolidated Statement of Operations
For the year ended December 31, 2021For the year ended December 31, 2020For the year ended December 31, 2019
Net Unrealized Gain on Fixed Maturities
Fixed maturities, AFS$234 $171 $174 Net realized gains (losses)
234 171 174 Total before tax
49 36 37  Income tax expense
$185 $135 $137 Net income
Net Gains on Cash Flow Hedging Instruments
Interest rate swaps$— $— $Net realized gains (losses)
Interest rate swaps41 29 Net investment income
Interest rate swaps(10)(7)Interest expense
Foreign currency swaps— (1)— Net realized gains (losses)
Foreign currency swapsNet investment income
36 26 10 Total before tax
 Income tax expense
$28 $21 $8 Net income
Pension and Other Postretirement Plan Adjustments
Amortization of prior service credit$$$Insurance operating costs and other expenses
Amortization of actuarial loss(77)(67)(50)Insurance operating costs and other expenses
(70)(60)(43)Total before tax
(15)(13)(9) Income tax expense
(55)(47)(34)Net income
Total amounts reclassified from AOCI$158 $109 $111 Net income
AOCIAmount Reclassified from AOCIAffected Line Item in the Consolidated Statement of Operations
 For the year ended December 31, 2017For the year ended December 31, 2016For the year ended December 31, 2015 
Net Unrealized Gain on Securities    
Available-for-sale securities$152
$36
$(5)Net realized capital gains (losses)
 152
36
(5)Total before tax
 53
13
(2)Income tax expense (benefit)
 103
63
(18)(Loss) income from discontinued operations, net of tax
 $202
$86
$(21)Net (loss) income
OTTI Losses in OCI    
Other than temporary impairments$
$(2)$(1)Net realized capital gains (losses)
 
(2)(1)Total before tax
 
(1)
Income tax expense (benefit)
 
(2)
(Loss) income from discontinued operations, net of tax
 
(3)(1)Net (loss) income
Net Gain on Cash Flow Hedging Instruments    
Interest rate swaps$5
$10
$5
Net realized capital gains (losses)
Interest rate swaps37
37
31
Net investment income
 42
47
36
Total before tax
 15
17
13
Income tax expense (benefit)
 $23
$16
$15
(Loss) income from discontinued operations, net of tax
 $50
$46
$38
Net (loss) income
Foreign Currency Translation Adjustments    
Currency translation adjustments [1]$
$(118)$
Net realized capital gains (losses)
 
(118)
Total before tax
 
(20)
Income tax expense (benefit)
 $
$(98)$
Net (loss) income
Pension and Other Postretirement Plan Adjustments    
Amortization of prior service credit$7
$6
$7
Insurance operating costs and other expenses
Amortization of actuarial loss(61)(61)(65)Insurance operating costs and other expenses
Settlement loss(747)

Insurance operating costs and other expenses
 (801)(55)(58)Total before tax
 (280)(19)(20)Income tax expense (benefit)
 (521)(36)(38)Net (loss) income
Total amounts reclassified from AOCI$(269)$(5)$(22)Net (loss) income
[1]Amount in 2016 relates to the sale of the U.K. property and casualty.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
18. Employee Benefit Plans

19. EMPLOYEE BENEFIT PLANS
Investment and Savings Plan
Substantially all U.S. employees of the Company are eligible to participate in The Hartford Investment and Savings Plan under which designated contributions may be invested in a variety of investments, including up to 10% in a fund consisting largely of common stock of The Hartford. The Company's contributions include a non-elective contribution of 2.0% of eligible compensation and a dollar-for-dollar matching contribution of up to 6.0% of eligible compensation contributed by the employee each pay period. The Company also maintains a non-qualified savings plan, The Hartford Excess Savings Plan, with the dollar-for-dollar matching contributions ofrelated to employee compensation in excess of the amount of eligible compensation that can be contributed under the tax-qualified Investment and Savings Plan. An employee's eligible compensation includes overtime and bonuses but for the Investment and Savings Plan and Excess Savings Plan combined, is limited to $1 annually. The total cost to The Hartford for these plans was approximately $113, $115
$147, $153 and $117$156 for the years ended December 31, 2017, 20162021, 2020 and 2015,2019, respectively.
Additionally, The Hartford has established defined contribution pension plans for certain employees of the Company’s international subsidiaries. The cost to The Hartford for the years ended December 31, 2017, 20162021, 2020 and 20152019 for these plans was immaterial.
As of December 31, 2017 and 2016 , Investment and Savings Plan assets totaling $540 and $438, respectively, were invested in the separate accounts of HLIC.
Post RetirementPostretirement Benefit Plans
Defined Benefit Pension Plan- Plan- The Company maintains The Hartford Retirement Plan for U.S. Employees, a U.S. qualified defined benefit pension plan (the “Plan”(“U.S. Pension Plan”) that covers substantially all U.S. employees hired prior to January 1, 2013. The Company also maintains non-qualified pension plans to provide retirement benefits previously accrued that are in excess of Internal Revenue Code limitations.limitations, as well as a Canadian defined benefit pension plan. Together, the non-
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|
Note 19 - Employee Benefit Plans
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
qualified and Canadian defined benefit plan are referred to as "Other Pension Plans".

The U.S. Pension Plan includes two benefit formulas, both of which are frozen: a final average pay formula (for which all accruals ceased as of December 31, 2008) and a cash balance formula for which benefit accruals ceased as of December 31, 2012, although interest will continue to accrue to existing cash balance formula account balances. Employees who were participants as of December 31, 2012 continue to earn vesting credit with respect to their frozen accrued benefits if they continue to work. The interest crediting rate on the cash balance plan is the greater of the average annual yield on 10-year U.S. Treasury Securities or 3.3%. The Hartford Excess Pension Plan I and The Hartford Excess Pension Plan II, the Company's non-qualified excess pension benefit planplans for certain highly compensated employees, isare also frozen.
Group Retiree Health Plan- Plan- The Company provides certain health care and life insurance benefits for eligible retired employees. The Company’s contribution for health care benefits will depend uponare a function of the retiree’s date of retirement and years of service. In addition, the plan has a defined dollar cap for certain retirees which limits average Company contributions. The Hartford has prefunded a portion of the health care obligations through a trust fund where such prefunding can be accomplished on a tax effective basis. Beginning January 1, 2017, for retirees 65 and older who were participating in the Retiree PPO Medical
Plan, the Company funds the cost of medical and dental health care benefits through contributions to a Health Reimbursement Account and covered individuals can access a variety of insurance plans from a health care exchange. Effective January 1, 2002, Company-subsidized retiree medical, retiree dental and retiree life insurance benefits were eliminated for employees with original hire dates with the Company on or after January 1, 2002. The Company also amended its postretirement medical, dental and life insurance coverage plans to no longer provide subsidized coverage for employees who retired on or after January 1, 2014.
Assumptions
Pursuant to accounting principles related to the Company’s pension and other postretirement obligations to employees
under its various benefit plans, the Company is required to make a significant number of assumptions in order to calculate the related liabilities and expenses each period. The two economic assumptions that have the most impact on pension and other postretirement expense under the defined benefit pension planplans and group retiree health plan are the discount rate and the expected long-term rate of return on plan assets. The assumed discount rates and yield curve is based on high-quality fixed income investments consistent with the maturity profile of the expected liability cash flows. Based on all available market and industry information, it was determined that 3.73%2.91% and 3.55%2.72% were the appropriate discount rates as of December 31, 20172021 to calculate the Company’s pensionU.S. Pension Plan and other postretirement obligations, respectively.
The expected long-term rate of return is based onconsiders the actual compound rates of return earned over various historical time periods. The Company also considers the investment volatility, duration and total returns for various time periods related to the characteristics of the pension obligation, which are influenced by the Company's workforce demographics. In addition, for the pension plan, the Company considers long-term market return expectations foranticipates an investment mix that generally anticipates 60%allocation of approximately 73% in fixed income securities and 40%27% in non fixed income securities (global equities, hedge funds and private market alternatives) to derive an expected long-term rate of return. For the other postretirement plans, the Company anticipates an allocation of approximately 70% in fixed income securities and 30% in non fixed income securities. Based upon these analyses, management determined the long-term rate of return assumption to be 6.60%5.40% and 6.70%4.90% for the yearsCompany's U.S. Pension Plan and other postretirement obligations, respectively, for the year ended December 31, 20172021 and 2016, respectively.6.00% and 5.60% for the Company's U.S. Pension Plan and other postretirement obligations, respectively, for the year ended December 31, 2020. To determine the Company's 20182022 expense, the Company is currently assuminghas assumed an expected long-term rate of return on plan assets of 6.60%.
Weighted Average Assumptions Used in Calculating5.10% and 4.80% for the Benefit ObligationsCompany's U.S. Pension Plan and the Net Amount Recognizedother postretirement obligations, respectively.
 Pension BenefitsOther Postretirement Benefits
 For the years ended December 31,
 2017201620172016
Discount rate3.73%4.22%3.55%3.97%
212

|
Note 19 - Employee Benefit Plans
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
18. Employee Benefit Plans (continued)

Weighted Average Assumptions Used in Calculating the Net Periodic Benefit Cost for Pension Plans
 For the years ended December 31,
 201720162015
Discount rate4.22%4.25%4.00%
Expected long-term rate of return on plan assets6.60%6.70%6.90%
Weighted Average Assumptions Used in CalculatingObligations and the Net Periodic Benefit Cost for Other Postretirement PlansAmount Recognized
For the years ended December 31,
 202120202019
Weighted Average Assumptions used to determine benefit obligations
Discount rate:
U.S. Pension Plan2.91 %2.65 %3.33 %
Other Pension Plans2.83 %2.51 %3.23 %
Other postretirement benefits2.72 %2.36 %3.15 %
Interest crediting rate on cash balance plan3.30 %3.30 %3.30 %
Weighted Average Assumptions used to determine net periodic benefit costs:
Discount rate:
U.S. Pension Plan2.66 %3.33 %4.35 %
Other Pension Plans2.52 %3.25 %4.28 %
Other postretirement benefits2.36 %3.15 %4.23 %
Expected long-term rate of return on plan assets:
U.S. Pension Plan5.40 %6.00 %6.45 %
Other Pension Plans2.90 %3.90 %4.50 %
Other postretirement benefits4.90 %5.60 %6.00 %
Assumed Health Care Cost Trend Rates
Pre-65 health care cost trend rate7.00 %7.00 %7.00 %
Post-65 health care cost trend rateN/AN/AN/A
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)4.50 %4.50 %4.50 %
Year that the rate reaches the ultimate trend rate203320332033
 For the years ended December 31,
 201720162015
Discount rate3.97%4.00%3.75%
Expected long-term rate of return on plan assets6.60%6.60%6.90%
Assumed Health Care Cost Trend Rates
 For the years ended December 31,
 201720162015
Pre-65 health care cost trend rate6.75%6.90%7.30%
Post-65 health care cost trend rateN/A
N/A
5.50%
Rate to which the cost trend rate is assumed to decline (the ultimate trend rate)4.50%5.00%5.00%
Year that the rate reaches the ultimate trend rate2028
2024
2023
A one-percentage point change in assumed health care cost trend rates would have an insignificant effect on the amounts reported for other postretirement plans.
Obligations and Funded Status
The following tables set forth a reconciliation of beginning and ending balances of the benefit obligation and fair value of plan assets, as well as the funded status of the Company's defined benefit pension and postretirement health care and life
insurance benefit plans. InternationalInformation is presented for the qualified U.S. Pension Plan, Other Pension Plans (including non-qualified plans represent an immaterial percentage of totaland the Canadian pension assets, liabilitiesplan) and expense and, for reporting purposes, are combined with domestic plans.other postretirement benefits.
213

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Note 19 - Employee Benefit Plans
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Obligations and Funded Status
U.S. Pension PlanOther Pension PlansTotal Pension PlansOther Postretirement Benefits
For the years ended December 31,
20212020202120202021202020212020
Change in Benefit Obligation
Benefit obligation — beginning of year$4,409 $4,060 $466 $438 $4,875 $4,498 $220 $223 
Service cost— — — — 
Interest cost87 115 12 96 127 
Plan participants’ contributions— — — — — — 11 11 
Actuarial loss (gain)(7)(5)12 (2)
Changes in assumptions(96)399 (11)38 (107)437 (5)16 
Benefits and expenses paid(187)(177)(26)(26)(213)(203)(33)(34)
Foreign exchange adjustment— — (1)— (1)— — — 
Benefit obligation — end of year [1]$4,210 $4,409 $439 $466 $4,649 $4,875 $197 $220 
Change in Plan Assets
Fair value of plan assets — beginning of year$4,346 $3,899 $17 $15 $4,363 $3,914 $63 $75 
Actual return on plan assets338 566 (1)337 568 
Employer contributions [2]— 70 — — — 70 
Benefits paid [3](187)(177)(1)— (188)(177)(23)(23)
Expenses paid(30)(12)— — (30)(12)— — 
Fair value of plan assets — end of year$4,467 $4,346 $15 $17 $4,482 $4,363 $51 $63 
Funded status — end of year$257 $(63)$(424)$(449)$(167)$(512)$(146)$(157)
Amounts Recognized in the Consolidated Balance Sheets
Other assets$257 $— $— $— $257 $— $— $— 
Other liabilities$— $(63)$(424)$(449)$(424)$(512)$(146)$(157)
[1] As of December 31, 2021 and 2020, the Accumulated Benefit Obligation is equal to the Projected Benefit Obligation.
[2] Employer contributions in 2020 to the U.S. qualified defined benefit pension plan were discretionary, made in cash, and did not include contributions of the Company’s common stock.
[3] Other postretirement benefits paid represent non-key employee postretirement medical benefits paid from the Company's prefunded trust fund.
Change
Changes in Benefit Obligation
 Pension BenefitsOther Postretirement Benefits
 For the years ended December 31,
 2017201620172016
Benefit obligation — beginning of year$5,650
$5,734
$272
$301
Service cost4
2


Interest cost170
237
8
11
Plan participants’ contributions

11
25
Actuarial loss139
9
5
4
Settlements(1,647)


Plan Amendment


(1)
Changes in assumptions332
(30)10

Benefits and expenses paid(273)(303)(51)(68)
Retiree drug subsidy

1

Foreign exchange adjustment1
1


Benefit obligation — end of year$4,376
$5,650
$256
$272
assumptions for the U.S. Pension Plan in 2021 primarily included a $109 decrease in the benefit obligation for pension benefits as a result of an increase in the discount rate from 2.65% as of the December 31, 2020 valuation to 2.91% as of the December 31, 2021 valuation. Changes in assumptions in 2017 primarily2020 included a $350$395 increase in the benefit obligation for pension benefits as a result of a declinedecrease in the discount rate from 4.22%3.33% as of the December 31, 20162019 valuation to 3.73%2.65% as of the December 31, 20172020 valuation.
Changes in assumptions for the Other Pension Plans in 2021 primarily included a $12 decrease in the benefit obligation for pension benefits as a result of an increase in the discount rate from 2.51% as of the December 31, 2020 valuation to 2.83% as of the December 31, 2021 valuation. Changes in assumptions in 20162020 included a decrease$39 increase in the benefit obligation for pension benefits as a result of $51 related to the Company's use of updated mortality rates, partially offset by an increase of $21 related to a reductiondecrease in the discount rate.
On June 30, 2017, the Company transferred invested assets and cashrate from plan assets to purchase a group annuity contract that transferred approximately $1.6 billion3.23% as of the Company's outstandingDecember 31, 2019 valuation to 2.51% as of the December 31, 2020 valuation.
The cash balance plan pension obligations related to certain U.S. retirees, terminated vested participantsbenefit obligation was $414 and beneficiaries. As a result$443 as of this transaction, the Company recognized a pre-tax settlement charge of $750. The settlement charge was included in the corporate category for segment reporting.
December 31, 2021 and 2020, respectively.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
18. Employee Benefit Plans (continued)

Change in Plan Assets
 Pension BenefitsOther Postretirement Benefits
 For the years ended December 31,
 2017201620172016
Fair value of plan assets — beginning of year$4,678
$4,430
$138
$162
Actual return on plan assets549
250
11
9
Employer contributions280
301


Benefits paid [1](248)(279)(35)(33)
Expenses paid(21)(24)

Settlements(1,647)


Foreign exchange adjustment1



Fair value of plan assets — end of year$3,592
$4,678
$114
$138
Funded status — end of year$(784)$(972)$(142)$(134)
[1]Other postretirement benefits paid represent non-key employee postretirement medical benefits paid from the Company's prefunded trust fund.
The fair value of assets for total pension benefits,plans, and hence the funded status, presented in the table above excludes assets of $144$210 and $132$186 as of December 31, 20172021 and 2016,2020, respectively, held in rabbi trusts and designated for the non-qualified pension plans.Other Pension Plans. The assets do not qualify as plan assets; however, the assets are available to pay benefits for certain retired, terminated and active participants. Such assets are available to the Company’s general creditors in the event of insolvency. The rabbi trust assets consist of equity and fixed income investments. To the extent the fair value of these rabbi trusts were included in the table above, total pension plan assets would have been $3,736$4,692 and $4,811$4,549 as of December 31, 20172021 and 2016,2020, respectively, and the funded status of total pension benefitsplans would have been $(640)$43 and $(840)$(326) as of December 31, 20172021 and 2016,2020, respectively.
Defined Benefit Pension Plans withThe tables below present an Accumulated Benefit Obligation in Excess of Plan Assets
 As of December 31,
 20172016
Projected benefit obligation$4,376
$5,650
Accumulated benefit obligation4,376
5,650
Fair value of plan assets3,592
4,678
As of December 31, 2017 and 2016 , pension and other postretirement benefits plan assets totaling $3.7 billion and $4.8 billion, respectively, were invested in the separate accounts of HLIC. On January 2, 2018, all the invested assets of the defined benefit pension plans and post-retirement benefit plan were transferred to a third party custodian.
Amounts Recognized in the Consolidated Balance Sheets
 Pension BenefitsOther Postretirement Benefits
 As of December 31,
 2017201620172016
Other liabilities$784
$972
$142
$134
Components of Net Periodic Benefit Cost (Benefit) and Other Amounts Recognized in Other Comprehensive Income (Loss)
As a result of the pension settlement, in 2017, the Company recognized a pre-tax settlement charge of $750 ($488 after-tax) and a reduction to shareholders' equity of $144.
In connection with this transaction, the Company made a contribution of $280 in September 2017 to the U.S. qualified pension plan in order to maintain the plan's pre-transaction funded status.
Beginning with the first quarter of 2017, the Company adopted the full yield curve approach in the estimation of the interest cost componentaggregate view of net periodic benefit costscost (benefit) and components of other comprehensive income and AOCI for its qualified and non-qualified pension plans that includes both the U.S. Pension Plan and the postretirement benefit plan. The full yield curve approach applies the specific spot rates along the yield curve that are usedOther Pension Plans. Net periodic cost (benefit) is recognized in its determination of the projected benefit obligation at the beginning of the year. The change has been made to provide a better estimate of the interest cost component of net periodic benefit cost by better aligning projected benefit cash flows with corresponding spot rates on the yield curve rather than using a single weighted average discount rate derived from the yield curve as had been done historically.
This change does not affect the measurement of the Company's total benefit obligations as the changeinsurance operating costs and other expenses in the interest cost in net income is completely offset in the actuarial (gain) loss reported for the period in other comprehensive income. The change reduced the before tax interest cost componentconsolidated statement of net periodic benefit cost by $32 as of December 31, 2017. The discount rate being used to measure interest cost is 3.58% for the period from January 1, 2017 to June 30, 2017 and 3.37% for the period from July 1, 2017 to December 31, 2017 for the qualified pension plan, 3.55% for the non-qualified pension plan, and 3.13% for the postretirement benefit plan. Under the Company's historical estimation approach, the weighted average discount rate for the interest cost component would have been 4.22% for the period from January 1, 2017 to June 30, 2017 and 3.92% for the period from July 1, 2017 to December 31, 2017 for the qualified pension plan, 4.19% for the non-qualified pension plan and 3.97% for the postretirement benefit plan. The Company accounted for this change as a change in estimate, and accordingly, has recognized the effect prospectively beginning in 2017.operations.
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Note 19 - Employee Benefit Plans
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
18. Employee Benefit Plans (continued)

Net Periodic Cost (Benefit)
 Pension BenefitsOther Postretirement Benefits
For the years ended December 31,
 202120202019202120202019
Service cost$$$$— $— $— 
Interest cost96 127 159 
Expected return on plan assets(205)(215)(226)(3)(4)(4)
Amortization of prior service credit— — — (7)(7)(7)
Amortization of actuarial loss69 60 44 
Net periodic cost (benefit)$(36)$(24)$(19)$1 $2 $3 
 Pension BenefitsOther Postretirement Benefits
 For the years ended December 31,
 201720162015201720162015
Service cost$4
$2
$2
$
$
$
Interest cost170
237
235
8
11
12
Expected return on plan assets(267)(311)(311)(8)(10)(12)
Amortization of prior service credit


(7)(6)(7)
Amortization of actuarial loss56
56
60
5
5
5
Settlements750





Net periodic cost (benefit)$713
$(16)$(14)$(2)$
$(2)
Amounts Recognized in Other Comprehensive Income (Loss)
Pension BenefitsOther Postretirement Benefits Pension BenefitsOther Postretirement Benefits
For the years ended December 31,For the years ended December 31,
2017201620172016 202120202019202120202019
Amortization of actuarial loss$56
$56
$5
$5
Amortization of actuarial loss$69 $60 $44 $$$
Settlement loss750



Amortization of prior service credit

(7)(6)Amortization of prior service credit— — — (7)(7)(7)
Net loss arising during the year(209)(66)(12)(4)
Net income (loss) arising during the yearNet income (loss) arising during the year214 (106)(88)(11)(18)
Prior service cost (credit)Prior service cost (credit)— — — — — 
Total$597
$(10)$(14)$(5)Total$283 $(46)$(44)$6 $(11)$(17)
Amounts in Accumulated Other Comprehensive Income (Loss), Before Tax, not yet Recognized as Components of Net Periodic Benefit Cost
 Pension BenefitsOther Postretirement Benefits
 As of December 31,
 2017201620172016
Net loss$(1,966)$(2,563)$(129)$(122)
Prior service credit

78
85
Total$(1,966)$(2,563)$(51)$(37)
The pension settlement transaction resulted in an decrease to unrecognized net loss of $750 in 2017. The estimated net loss for the defined benefit pension plans that will be amortized from
 Pension BenefitsOther Postretirement Benefits
As of December 31,
 202120202019202120202019
Net loss$(1,815)$(2,098)$(2,052)$(124)$(136)$(132)
Prior service credit— — — 54 60 67 
Total$(1,815)$(2,098)$(2,052)$(70)$(76)$(65)
accumulated other comprehensive income (loss) into net periodic benefit cost during 2018 is $48. The estimated prior service cost for the other postretirement benefit plans that will be amortized from accumulated other comprehensive income (loss) into net periodic benefit cost during 2018 is $(7). The estimated net loss for the other postretirement plans that will be amortized from accumulated other comprehensive income into net periodic benefit cost during 2018 is $6.
Pension Plan Assets
Investment Strategy and Target Allocation
The overall investment strategy of the U.S. Pension Plan is to maximizeproduce total investment returns tothat provide sufficient funding for present and anticipated future benefit obligations within the constraints of a prudent level of portfolio risk and diversification. With respect to asset management, the oversight responsibility of the U.S. Pension Plan rests with The Hartford’s Pension Fund Trust and Investment Committee composed of individuals whose responsibilities include establishing overall objectives and the setting of investment policy; selecting appropriate investment options and ranges; selecting qualified service providers such as investment managers and investment consultants; reviewing the asset allocation mix and asset allocation targets on a regular basis; and monitoring performance to determine whether or not the rate of return objectives are being met and that policy and guidelines are being followed. The Pension Investment Committee has adopted a de-risking glide path that reduces the target allocation to equity securities and alternative assets and increases the allocation to fixed income securities over time in response to improvement in the funded status of the U.S. Pension Plan. The Company believes that the asset allocation
decision will be the single most important factor determining the long-term performance of the U.S. Pension Plan.
Target Asset Allocation
Pension PlansOther Postretirement Plans Pension PlansOther Postretirement Plans
minimummaximumminimummaximumMinimumMaximumMinimumMaximum
Equity securities5%35%15%45%Equity securities%23 %— %45 %
Fixed income securities50%70%55%85%Fixed income securities69 %77 %55 %100 %
Alternative assets%45%%%Alternative assets— %28 %— %— %
Divergent market performance among different asset classes and changes in the context of the glide path may, from time to time, cause the asset allocation to deviate from the desired asset allocation ranges. The asset allocation mix is reviewed on a periodic basis. If it is determined that an asset allocation mix rebalancing is required, future portfolio additions and withdrawals will be used first, as necessary, to bring the allocation within tactical ranges.ranges, before shifting assets across portfolios.
215

|
Note 19 - Employee Benefit Plans
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
The majority of the Plan assets are invested in Hartford Life Insurance Company separate accounts managed by HIMCO, a wholly-owned subsidiary of the Company. On January 2, 2018, the assets of the plan previously invested in the separate accounts of HLIC were transferred to a third party custodian. TheU.S. Pension Plan invests in investment portfolios, including commingled funds and partnerships, managed by affiliated and unaffiliated managers to gain exposure to emerging markets, equity, hedge funds and other alternative investments. These portfolios encompass multiple asset classes reflecting the current needs of the U.S. Pension Plan, the investment preferences and risk tolerance of the U.S. Pension Plan and the desired degree of diversification. These asset classes include publicly traded equities, bonds and alternative investments and are made up of individual investments in cash
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
18. Employee Benefit Plans (continued)

and cash equivalents, equity securities, debt securities, asset-backed
securities, mortgage loans and hedge funds. Hedge fund investments represent a diversified portfolio of partnership investments in a variety of strategies.
In addition, the Company uses U.S. Treasury bond futures contracts and U.S. Treasury STRIPS, in addition to certain other investments, in a duration overlay program to adjust the duration of U.S. Pension Plan assets to better match the duration of the benefit obligation.
Investment Valuation
For further discussion of the valuation of investments, see Note 5 - Fair Value Measurements of Notes to Consolidated Financial Statements.
Pension Plan Assets at Fair Value
As of December 31, 2021As of December 31, 2020
Asset CategoryLevel 1Level 2Level 3TotalLevel 1Level 2Level 3Total
Short-term investments:$120 $29 $— $149 $75 $25 $— $100 
Fixed Income Securities:
Corporate— 2,333 42 2,375 — 2,303 39 2,342 
RMBS— 98 — 98 — 41 42 
U.S. Treasuries23 169 — 192 — 47 — 47 
Foreign government— 38 40 — 16 25 
CMBS— 56 60 — 30 — 30 
Other fixed income [1]— 185 186 — 137 — 137 
  Mortgage Loans— — 202 202 — — 161 161 
Equity Securities:
Domestic237 — — 237 513 — — 513 
International121 — — 121 271 — — 271 
Total pension plan assets at fair value, in the fair value hierarchy [2]$501 $2,908 $251 $3,660 $859 $2,599 $210 $3,668 
Other Investments, at net asset value [3]:
Private Market Alternatives572 451 
Hedge funds199 224 
Total pension plan assets at fair value$501 $2,908 $251 $4,431 $859 $2,599 $210 $4,343 
[1]Includes ABS, municipal bonds, and CDOs.
[2]Excludes $51 and $20 as of December 31, 20172021 and 2020, respectively, of investment receivables net of investment payables that are excluded from this disclosure requirement because they are trade receivables in the ordinary course of business where the carrying amount approximates fair value.
[3]Investments that are measured at net asset value per share or an equivalent and have not been classified in the fair value hierarchy.
Asset CategoryLevel 1Level 2Level 3Total
Short-term investments:$21
$168
$
$189
Fixed Income Securities:    
Corporate
1,549
14
1,563
RMBS
28
2
30
U.S. Treasuries3
74

77
Foreign government
16
1
17
CMBS
28
2
30
Other fixed income [1]
97
2
99
  Mortgage Loans

140
140
Equity Securities:    
Large-cap domestic595
89

684
Mid-cap domestic11


11
International343


343
Total pension plan assets at fair value, in the fair value hierarchy [2]$973
$2,049
$161
$3,183
Other Investments, at net asset value [3]:    
Private Market Alternatives


168
Hedge funds


212
Total pension plan assets at fair value.$973
$2,049
$161
$3,563
[1]Includes ABS, municipal bonds, and CDOs.
[2]
Excludes approximately $1 of investment payables net of investment receivables that are excluded from this disclosure requirement because they are trade receivables in the ordinary course of business where the carrying amount approximates fair value. Also excludes approximately $30 of interest receivable.
[3]Investments that are measured at net asset value per share or an equivalent and have not been classified in the fair value hierarchy.
Pension Plan Assets at Fair Value as of December 31, 2016
Asset CategoryLevel 1Level 2Level 3Total
Short-term investments:$12
$299
$
$311
Fixed Income Securities:    
Corporate
1,469
13
1,482
RMBS
266
10
276
U.S. Treasuries69
649
4
722
Foreign government
37
1
38
CMBS
131

131
Other fixed income [1]
96
18
114
  Mortgage Loans

121
121
Equity Securities:    
Large-cap domestic589
107

696
Mid-cap domestic23


23
International300


300
Total pension plan assets at fair value, in the fair value hierarchy [2]$993
$3,054
$167
$4,214
Other Investments, at net asset value [3]:    
Private Market Alternatives


87
Hedge funds


340
Total pension plan assets at fair value.$993
$3,054
$167
$4,641
[1]Includes ABS,municipal bonds, and CDOs.
[2]
Excludes approximately $2 of investment payables net of investment receivables that are excluded from this disclosure requirement because they are trade receivables in the ordinary course of business where the carrying amount approximates fair value. Also excludes approximately $39 of interest receivable.
[3]Investments that are measured at net asset value per share or an equivalent and have not been classified in the fair value hierarchy.
The tables below provide fair value level 3 roll-forwardsrollforwards for the U.S. Pension Plan Assets for which significant unobservable inputs (Level 3)("Level 3") are used in the fair value measurement on a recurring basis. The U.S. Pension Plan classifies the fair value of financial instruments within Level 3 if there are no observable markets for
the instruments or, in the absence of active markets, if one or more of the significant inputs used to determine fair value are based on the U.S. Pension Plan’s own assumptions. Therefore, the gains and losses in the tables below include changes in fair value due to both observable and unobservable factors.
216

|
Note 19 - Employee Benefit Plans
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
18. Employee Benefit Plans (continued)

Pension Plan Asset Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
AssetsCorporateRMBSForeign governmentMortgage loansOther [1]Totals
Fair Value as of January 1, 2021$39 $1 $9 $161 $ $210 
Realized gains (losses), net— — — (3)— (3)
Changes in unrealized gains, net— — — — — — 
Purchases— — 55 66 
Settlements— — — — — — 
Sales(5)— (7)(11)— (23)
Transfers into Level 3— — — — 
Transfers out of Level 3— (1)— — — (1)
Fair Value as of December 31, 2021$42 $ $2 $202 $5 $251 
Fair Value as of January 1, 2020$27 $ $1 $131 $1 $160 
Realized gains (losses), net— — — — (1)(1)
Changes in unrealized gains, net— — 
Purchases14 32 — 56 
Settlements— — — — — — 
Sales(3)— — (6)— (9)
Transfers into Level 3— — — — — — 
Transfers out of Level 3— — (1)— (1)(2)
Fair Value as of December 31, 2020$39 $1 $9 $161 $ $210 
[1]"Other" includes U.S. Treasuries, Other fixed income and CMBS investments.
2017 Pension Plan Asset Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
AssetsCorporateRMBSForeign governmentMortgage loansOther [1]Totals
Fair Value as of January 1, 2017$13
$10
$1
$121
$22
$167
Realized gains,net



2
2
Changes in unrealized gains, net2


2
2
6
Purchases11
1

17
7
36
Settlements
(5)

(1)(6)
Sales(12)(4)

(19)(35)
Transfers into Level 3



2
2
Transfers out of Level 3



(11)(11)
Fair Value as of December 31, 2017$14
$2
$1
$140
$4
$161
[1]"Other" includes U.S. Treasuries, Other fixed income and CMBS investments.
During the year ended December 31, 2017,2021, transfers into and (out) of Level 3 are primarily attributable to the appearance of or lack thereof of market observable information and the re-evaluation of the observability of pricing inputs.
During the year ended December 31, 2020, transfers into and (out) of Level 3 are primarily attributable to the appearance of or
lack thereof of market observable information and the re-evaluation of the observability of pricing inputs.
2016 Pension Plan Asset Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
AssetsCorporateRMBSForeign governmentMortgage loansOther [1]Totals
Fair Value as of January 1, 2016$19
$24
$5
$54
$5
$107
Realized gains,net



1
1
Changes in unrealized gains (losses), net


(3)
(3)
Purchases15


70
24
109
Settlements
(14)

(1)(15)
Sales(10)
(4)
(9)(23)
Transfers into Level 3
2


3
5
Transfers out of Level 3(11)(2)

(1)(14)
Fair Value as of December 31, 2016$13
$10
$1
$121
$22
$167
[1]"Other" includes U.S. Treasuries and Other fixed income investments.
During the year ended December 31, 2016, transfers in and/or (out) of Level 3 are primarily attributable to the availability of market observable information and the re-evaluation of the observability of pricing inputs.
There was noless than $1 in Company common stock included in the U.S. Pension Plan’s assets as of December 31, 20172021 and 2016.2020.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.Other Postretirement Plan Assets at Fair Value
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
18. Employee Benefit Plans (continued)

As of December 31, 2021As of December 31, 2020
Asset CategoryLevel 1Level 2Level 3TotalLevel 1Level 2Level 3Total
Short-term investments$$— $— $$$— $— $
Fixed Income Securities:
Corporate— 11 — 11 — 16 — 16 
RMBS— — — — 
U.S. Treasuries13 — 14 — 16 — 16 
Foreign government— — — — — — 
CMBS— — — — — — 
Other fixed income— — — — 
Equity Securities:
Large-cap16 — — 16 17 — — 17 
Total other postretirement plan assets at fair value$19 $32 $ $51 $19 $44 $ $63 
Other Postretirement Plan Assets
at Fair Value as of December 31, 2017
Asset CategoryLevel 1Level 2Level 3Total
Short-term investments$4
$
$
$4
Fixed Income Securities:    
Corporate
25

25
RMBS
17

17
U.S. Treasuries1
25

26
Foreign government
1

1
CMBS
5

5
Other fixed income
4
1
5
Equity Securities:    
Large-cap30


30
Total other postretirement plan assets at fair value [1]$35
$77
$1
$113
[1]
Excludes approximately $0 of investment payables net of investment receivables that are excluded from this disclosure requirement because they are trade receivables in the ordinary course of business where the carrying amount approximates fair value. Also excludes approximately $1 of interest receivable.
Other Postretirement Plan Assets
at Fair Value as of December 31, 2016
Asset CategoryLevel 1Level 2Level 3Total
Short-term investments$4
$
$
$4
Fixed Income Securities:    
Corporate
35
1
36
RMBS
24
1
25
U.S. Treasuries5
14

19
Foreign government
2

2
CMBS
9

9
Other fixed income
4
1
5
Equity Securities:    
Large-cap37


37
Total other postretirement plan assets at fair value [1]$46
$88
$3
$137
[1]
Excludes approximately $1 of interest receivable carried at fair value.
Other Postretirement Plan Asset Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
AssetsCorporateRMBSForeign GovernmentOther Fixed IncomeTotals
Fair Value as of January 1, 2017$1
$1
$
$1
$3
Changes in unrealized gains (losses), net




Purchases1


1
2
Settlements
(1)

(1)
Sales(2)


(2)
Transfers into Level 3




Transfers out of Level 3


(1)(1)
Fair Value as of December 31, 2017$
$
$
$1
$1
Other Postretirement Plan Asset Fair Value Measurements Using Significant Unobservable Inputs (Level 3)
AssetsCorporateRMBSForeign GovernmentOther Fixed IncomeTotals
Fair Value as of January 1, 2016$2
$3
$
$
$5
Changes in unrealized gains (losses), net




Purchases1


1
2
Settlements
(2)

(2)
Sales(1)


(1)
Transfers into Level 3




Transfers out of Level 3(1)


(1)
Fair Value as of December 31, 2016$1
$1
$
$1
$3
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
18. Employee Benefit Plans (continued)

There was no Company common stock included in the other postretirement benefit plan assets as of December 31, 20172021 and 2016.2020.
Concentration of Risk
In order to minimize risk, the Pension Plan maintains a listing of permissible and prohibited investments. In addition, the Pension Plan has certain concentration limits and investment quality requirements imposed on permissible investment options.
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Note 19 - Employee Benefit Plans
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Permissible investments include U.S. equity, international equity, alternative asset and fixed income investments including derivative instruments. DerivativePermissible derivative instruments include futurefutures contracts, options, swaps, currency forwards, caps or floors and willmay be used to control risk or enhance return but will not be used for leverage purposes.
Securities specifically prohibited from purchase include, but are not limited to: shares or fixed income instruments issued by The Hartford (other than equity securities purchased on the open market as part of a passively managed strategy), short sales of any type within long-only portfolios, non-derivative securities involving the use of margin, leveraged floaters and inverse floaters, including money market obligations, natural resource real properties such as oil, gas or timber and precious metals.
Other than U.S. government and certain U.S. government agencies backed by the full faith and credit of the U.S. government, the Pension Plan does not have any material exposure to any concentration risk of a single issuer.
Cash Flows
CompanyExpected Employer Contributions
Employer ContributionsPension BenefitsOther Postretirement Benefits
2017$281
$
2016$301
$
In 2017, the Company, at its discretion, made $280 in contributions to the U.S. qualified defined benefit pension plan. The Company does not have a 20182022 required minimum funding contribution for the U.S. qualified defined benefit pension plan. The Company has not determined whether, and to what extent,
contributions may be made to the U. S. qualified defined benefit pension plan in 2018.2022. The Company will monitor the funded status of the U.S. qualified defined benefit pension plan during 20182022 to make this determination.
Employer contributions in 2017 and 2016 were made in cash and did not include contributions of the Company’s common stock.
Benefit Payments

Amounts of Benefits Expected to be Paid over the next Ten Years from Pension and other Postretirement Plans as of December 31, 20172021
Pension BenefitsOther Postretirement Benefits
2022$228 $20 
2023234 18 
2024240 16 
2025250 15 
2026249 14 
2027 - 20311,265 56 
Total$2,466 $139 
 Pension BenefitsOther Postretirement Benefits
2018$221
$30
2019237
27
2020240
24
2021247
22
2022247
20
2023 - 20271,253
74
Total$2,445
$197

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
19. Stock Compensation Plans

20. STOCK COMPENSATION PLANS
The Company's stock-based compensation plans are described below. Shares issued in satisfaction of stock-based compensation may be made available from authorized but unissued shares, shares held by the Company in treasury or from shares purchased in the open market. In 2017, 20162021, 2020 and 2015,2019, the Company issued shares from treasury in satisfaction of stock-based compensation.compensation.
The Hartford measures stock compensation at the grant date based on the estimated fair value of the award and recognizes expense on a straight-line basis, net of estimated forfeitures, over the requisite service period. Stock-based compensation expense, included in insurance operating costs and other expenses in the consolidated statement of operations, was as follows:
Stock-Based Compensation Expense
For the years ended December 31,
202120202019
Stock-based compensation plans expense$128 $116 $125 
Income tax benefit(22)(20)(21)
Excess tax benefit on awards vested, exercised and expired(6)(1)(6)
Total stock-based compensation plans expense, net of tax$100 $95 $98 
 For the years ended December 31,
 201720162015
Stock-based compensation plans expense [1]$116
$81
$78
Income tax benefit(41)(29)(27)
Excess tax benefit on awards vested, exercised and expired(15)

Total stock-based compensation plans expense, after-tax$60
$52
$51
[1]The increase in stock-based compensation plans expense in 2017 was largely due to a change made in 2017 to provide accelerated vesting of newly issued restricted stock unit and performance share awards to retirement eligible employees.
The Company did not capitalize any cost of stock-based compensation. As of December 31, 2017,2021, the total compensation cost related to non-vested awards not yet recognized was $68,$71, which is expected to be recognized over a weighted average period of 1.52 years.
Stock Plan
Future stock-based awards may be granted under The Hartford's 20142020 Stock Incentive Stock Plan (the "Incentive Stock"Stock Incentive Plan") other than the Subsidiary Stock Plan and the Employee Stock Purchase Plan described below. The Stock Incentive Stock Plan provides for awards to be granted in the form of non-qualified or incentive stock options qualifying under Section 422 of the Internal Revenue Code, stock appreciation rights, performance shares, restricted stock or restricted stock units, or any other form of stock-based award. The maximum number of shares, subject to adjustments set forth in the Incentive2020 Stock Plan, that may be issued to Company employees and third partythird-party service providers during the 10-year duration of the Stock Incentive Stock Plan
218

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Note 20 - Stock Compensation Plans
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
is 12,000,000 shares.the sum of 11,250,000 shares, any shares cancelled subsequent to February 29, 2020, plus any shares used for tax withholding purposes. If any award under an earlier incentive stock plan is forfeited, terminated, surrendered, exchanged, expires unexercised, or is settled in cash in lieu of stock (including to effect tax withholding) or for the net issuance of a lesser number of shares than the
number subject to the award, the shares of stock subject to such award (or the relevant portion thereof) shall be available for awards under the Stock Incentive Stock Plan and such shares shall be added to the maximum limit. As of December 31, 2017,2021, there were 8,397,7849,667,290 shares available for future issuance.
The fair values of awards granted under the Stock Incentive Stock Plan are measured as of the grant date and expensed ratably over the awards’ vesting periods, generally 3 years. For stock option awards to retirement-eligible employees, the Company recognizes the expense over a period shorter than the stated vesting period because the employees receive accelerated vesting upon retirement and, therefore, the vesting period is considered non-substantive. Beginning with awards granted in 2017, employees with restricted stock units and performance shares receive accelerated vesting upon meeting certain retirement eligibility criteria.
Stock Option Awards
Under the Stock Incentive Stock Plan, options granted have an exercise price at least equal to the market price of the
Company’s common stock on the date of grant, and an option’s maximum term is not to exceed 10 years. Options generally become exercisable over a period of three year periodyears commencing one year from the date of grant. Certain other options become exercisable at the later of three years from the date of grant or upon specified market appreciation of the Company's common shares.
The Company uses a hybrid lattice/Monte-Carlo based option valuation model (the “valuation model”“Plan Valuation Model”) that incorporates the possibility of early exercise of options into the valuation. The valuation modelPlan Valuation Model also incorporates the Company’s historical termination and exercise experience to determine the option value.
The valuation modelPlan Valuation Model incorporates ranges of assumptions for inputs, and those ranges are disclosed below. The term structure of volatility is generally constructed utilizing implied volatilities from exchange-traded options, CPP warrants related to the Company’s stock, historical volatility of the Company’s stock and other factors. The Company uses historical data to estimate option exercise and employee termination within the valuation model,Plan Valuation Model, and accommodates variations in employee preference and risk-tolerance by segregating the grantee pool into a series of behavioral cohorts and conducting a fair valuation for each cohort individually. The expected term of options granted is derived from the output of the option valuation modelPlan Valuation Model and represents, in a mathematical sense, the period of time that options are expected to be outstanding. The risk-free rate for periods within the contractual life of the option is based on the U.S. Constant Maturity Treasury yield curve in effect at the time of grant.
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
19. Stock Compensation Plans (continued)

Stock Options Valuation Assumptions
For the years ended December 31, For the years ended December 31,
201720162015 202120202019
Expected dividend yield1.9%2.0%1.8%Expected dividend yield2.8%2.6%2.5%
Expected annualized spot volatility21.8%-37.9%27.3%-41.3%22.1%-39.4%Expected annualized spot volatility34.1 %-43.0%22.2 %-36.2%20.7 %-36.7%
Weighted average annualized volatility29.5%34.1%32.7%Weighted average annualized volatility39.4%30.9%29.3%
Risk-free spot rate0.4%-2.4%0.3%-1.8%%-2.6%Risk-free spot rate0.03 %-1.4%1.3 %-1.6%2.4 %-2.6%
Expected term5.0 yearsExpected term6.4 years6.6 years5.9 years
Non-qualified Stock Option Activity Under the Stock Incentive Stock Plan
Number of Options
(in thousands)
Weighted
Average
Exercise Price
Weighted
Average
Remaining
Contractual
Term
Aggregate
Intrinsic Value
Number of Options
(in thousands)
Weighted
Average
Exercise Price
Weighted
Average
Remaining
Contractual
Term
Aggregate
Intrinsic Value
For the year ended December 31, 2017For the year ended December 31, 2021
Outstanding at beginning of year4,599
$34.31
  Outstanding at beginning of year6,693 $45.54 
Granted988
$48.89
  Granted930 $51.87 
Exercised(330)$26.47
  Exercised(1,137)$39.51 
Forfeited(22)$51.98
  Forfeited(51)$53.03 
Expired(23)$90.26
  Expired— $— 
Outstanding at end of year5,212
$37.25
6.2 years$97
Outstanding at end of year6,435 $47.46 5.7$139 
Outstanding, fully vested and expected to vest5,156
$37.66
6.2 years$94
Outstanding, fully vested and expected to vest6,385 $47.42 5.7$138 
Exercisable at end of year3,331
$32.24
5.0 years$79
Exercisable at end of year4,749 $45.67 4.7$111 
Aggregate intrinsic value represents the value of the Company's closing stock price on the last trading day of the period in excess of the exercise price multiplied by the number of options outstanding or exercisable. The aggregate intrinsic value excludes the effect of stock options that have a zero or negative
intrinsic value. The weighted average grant-date fair value per share of options granted during the years ended December 31, 2017, 2016,2021, 2020, and 20152019 was $12.38, $12.14$14.88, $12.97 and $10.60,$11.71, respectively. For the years ended December 31, 2021, 2020, and 2019, The Hartford received $45, $3, and $24, respectively,
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Note 20 - Stock Compensation Plans
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
in cash from exercised stock options. The Hartford recognized tax benefits of $4, $0, and $2 on stock options exercised for the years ended December 31, 2021, 2020 and 2019, respectively. The total intrinsic value of options exercised during the years ended December 31, 2017, 20162021, 2020 and 20152019 was $8, $1,$28, $2, and $16, respectively.
Share Awards
Share awards granted under the Stock Incentive Stock Plan and outstanding include restricted stock units and performance shares.
Restricted Stock and Restricted Stock Units
Restricted stock units are share equivalents that are credited with dividend equivalents. Dividend equivalents are accumulated and paid in incremental shares when the underlying units vest. Restricted stock are shares of The Hartford's common stock with restrictions as to transferability until vested. Restricted stock units and restricted stock awards are valued equal to the market price of the Company’s common stock on the date of grant. Generally, restricted stock units vest at the end of or over three years; certain restricted stock units vest at the end of 5 years. Beginning in 2017, restricted stock units vest at the earlier of
employees retirement eligibility date or three years. Equity awards granted to non-employee directors generally vest in one year and were made in the form of restricted stock units in 2017, 2016 and 2015.
Performance Shares
Performance shares become payable within a range of 0% to 200% of the number of shares initially granted based upon the attainment of specific performance goals achieved at the end of or over three years. While most performance shares vest at the end of or over three years certainand for the 2021 grant subject to a modifier that will either increase or decrease final performance shares vest at the endby 10% based upon results against predetermined year-end 2023 representation goals for women and people of five years. color in executive level roles. Beginning in 2017, performance shares vest at the earlier of employeesan employee's retirement eligibility date or three years.
Performance share awards granted prior to 2020 that are not dependent on market conditions are valued equal to the market price of the Company's common stock on the date of grant less a discount for the absence of dividends. Performance share awards granted in 2021 and 2020 that are not dependent on market conditions are valued equal to the market price of the Company’s common stock on the date of grant. Stock-compensation expense for these performance share awards without market conditions is based on a current estimate of the number of awards expected to vest based on the performance level achieved and, therefore, may change during the performance period as new estimates of performance are available.
Other performance share awards or portions thereof have a market condition based upon the Company's total shareholderstockholder return relative to a group of peer companies within a period of three year period.years from the date of grant. Stock compensation expense for these performance share awards is based on the number of awards expected to vest as estimated at the grant date and, therefore, does not change for changes in estimated performance. The Company uses a risk neutral Monte-Carlo valuation modelPlan Valuation Model that incorporates time to
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
19. Stock Compensation Plans (continued)

maturity, implied volatilities of the Company and the peer companies, and correlations between the Company and the peer companies and interest rates.
Assumptions for Total Stockholder Return Performance Shares
 For the years ended December 31,
 202120202019
Volatility of common stock37.3%19.6%19.4%
Average volatility of peer companies27.0 %-49.0%18.0 %-31.0%16.0 %-27.0%
Average correlation coefficient of peer companies67.0%51.0%50.0%
Risk-free spot rate0.2%1.2%2.4%
Term3.0 years3.0 years3.0 years
220

 For the years ended December 31,
 201720162015
Volatility of common stock20.3%22.2%21.4%
Average volatility of peer companies15.0%-25.0%15.0%-26.0%14.0%-24.0%
Average correlation coefficient of peer companies60.0%56.0%54.0%
Risk-free spot rate1.5%1.0%1.1%
Term3.0 years3.0 years3.0 years
|
Note 20 - Stock Compensation Plans
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Total Share Awards
Non-vested Share Award Activity Under the Stock Incentive Stock Plan
Restricted Stock and
Restricted Stock Units
Performance Shares

Restricted Stock Units
Performance Shares
Number of Shares
(in thousands)
Weighted-Average
Grant-Date
Fair Value
Number of Shares
(in thousands)
Weighted-Average
Grant date
Fair Value
Number of Shares
(in thousands)
Weighted-Average
Grant-Date
Fair Value
Number of Shares
(in thousands)
Weighted-Average
Grant date
Fair Value
Non-vested sharesFor the year ended December 31, 2017Non-vested sharesFor the year ended December 31, 2021
Non-vested at beginning of year4,913
$39.87
941
$40.72
Non-vested at beginning of year3,866 $52.58 790 $54.82 
Granted1,425
$48.90
404
$48.89
Granted1,628 $52.13 419 $56.09 
Performance based adjustment  353
$42.40
Performance based adjustment, netPerformance based adjustment, net225 $60.67 
Vested(1,496)$35.97
(721)$42.40
Vested(1,160)$52.72 (624)$56.44 
Forfeited(398)$42.86
(182)$42.95
Forfeited(303)$51.30 (45)$52.89 
Non-vested at end of year4,444
$43.94
795
$45.16
Non-vested at end of year4,031 $52.45 765 $52.53 
In addition to the non-vested shares presented in the above table, there are related non-vested dividend equivalent shares. The number of non-vested dividend equivalent shares related to restricted stock units was 209 thousand and 186 thousand as of December 31, 2021 and 2020, respectively, and the number of non-vested dividend equivalent shares related to performance shares was 30 thousand and 11 thousand as of December 31, 2021 and 2020, respectively. The dividend equivalent shares are subject to the same vesting terms as the restricted stock units and performance shares.
The weighted average grant-date fair value per share of restricted stock units and restricted stock granted during the years ended December 31, 2017, 2016,2021, 2020, and 20152019 was $48.90, $42.87$52.13, $54.64 and $42.25,$50.49, respectively. The weighted average grant-dategrant-
date fair value per share of performance shares granted during the years ended December 31, 2017, 2016,2021, 2020, and 20152019 was $48.89, $41.50$56.09, $55.62 and $42.40,$54.07, respectively.
The total fair value of shares vested during the years ended December 31, 2017, 20162021, 2020 and 20152019 was $94, $128$105, $73 and $144,$102, respectively, based on actual or estimated performance factors. The Company did not make cash payments in settlement of stock compensation during the years ended December 31, 2017, 20162021, 2020 and 2015.2019.
Subsidiary Stock Plan
In 2013 the Company established a subsidiary stock-based compensation plan similar to The Hartfordthe Stock Incentive Stock Plan, except that it awards non-public subsidiary stock as compensation. The
Company recognized stock-based compensation plan expense of $9, $7$11, $11 and $7$11 in the years ended December 31, 2017, 20162021, 2020 and 2015,2019, respectively, for the subsidiary stock plan. Upon employee vesting of subsidiary stock, the Company recognizes a noncontrolling equity interest. Employees are restricted from selling vested subsidiary stock to anyone other than the Company and the Company has discretion on the amount of stock to repurchase. Therefore, the subsidiary
stock is classified as equity because it is not mandatorily redeemable. For the yearyears ended December 31, 2017,2021, 2020 and 2019, the Company repurchased $2$16, $10 and $8, respectively, in subsidiary stock.
Employee Stock Purchase Plan
The Company sponsors The Hartford Employee Stock Purchase Plan (“ESPP”("ESPP"). Under this plan, eligible employees of The Hartford purchase common stock of the Company at a discount rate of 5% of the market price per share on the last trading day of the offering period. Accordingly, the plan is a noncompensatorynon-compensatory plan. Employees purchase a variable number of shares of stock through payroll deductions elected as of the beginning of the offering period. The Company may sell up to 15,400,000 shares of stock to eligible employees under the ESPP. As of December 31, 2017,2021, there were 4,517,6333,544,674 shares available for future issuance. During the years ended December 31, 2017, 20162021, 2020 and 2015, 204,5332019, 199,173 shares, 222,113340,653 shares, and 249,344213,472 shares were sold, respectively. The weighted average per share fair value of the discount under the ESPP was $2.63, $2.26 and $2.15 duringFor the years ended December 31, 2017, 20162021, 2020 and 2015, respectively.2019, The fair valueHartford received $13, $13 and $11, respectively, in cash from sales under this plan.
21. LEASES
The Hartford has operating leases for real estate and equipment. The right-of-use asset as of December 31, 2021 and 2020 was $167 and $209, respectively, and is estimated basedincluded in property and equipment, net, in the Consolidated Balance Sheet. The lease liability as of December 31, 2021 and 2020 was $184 and $221, respectively, and is included in other liabilities in the Consolidated Balance Sheet. Variable lease costs include changes in interest rates on the 5% discount off the market price per share on the last trading dayvariable rate leases
primarily for automobiles. In 2021, variable lease costs of the offering period.$4 were reported in restructuring and other costs for lease terminations under Hartford Next (see Note 23 - Restructuring and Other Costs for more information), and were excluded from components of lease expense.
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Note 21 - Leases
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
20. Business Dispositions and Discontinued Operations


Business DispositionsComponents of Lease Expense
For the years ended December 31,
202120202019
Operating lease cost$45 $52 $49 
Short-term lease cost— — 
Variable lease cost— 
Sublease income(3)(5)(5)
Total lease costs included in insurance operating costs and other expenses$44 $47 $47 
Supplemental Operating Lease Information
For the years ended December 31,
202120202019
Operating cash flows for operating leases (for the twelve months ended)$46 $54 $50 
Right-of-use asset obtained in exchange for new operating lease liabilities49 42 
Weighted-average remaining lease term in years for operating leases6 years7 years6 years
Weighted-average discount rate for operating leases3.0 %3.1 %3.5 %
Maturities of Operating Lease Liabilities as of December 31, 2021
Operating Leases
2022$42 
202340 
202431 
202523 
202618 
Thereafter46 
Total lease payments200 
Less: Discount on lease payments to present value16 
Total lease liability$184 
22. BUSINESS DISPOSITIONS
Sale of U.K. businessContinental Europe Operations
On May 10, 2017,December 29, 2021, the Company completed the sale of its U.K. property and casualty run-off subsidiaries, Hartford Financial Products International Limited and Downlands Liability Management Limited, in a cash transaction to Catalina Holdings U.K. Limited ("buyer"),Continental Europe Operations for approximately $272,$11, net of transaction costs. The Company's U.K. property and casualty run-off subsidiariescomplete sale of the Continental Europe Operations consists of multiple arrangements designed as a single transaction. The Continental Europe Operations are included in the P&C Other Operations reportingCommercial Lines segment. Revenues and earnings are not material to the Company's consolidated results of operations for the years ended December 31, 2017, 20162021, 2020 and 2015.2019.
The sale resulted in an after-tax capital loss fromlosses of approximately $21 and $48, before tax, for the transactionperiods ended December 31, 2021 and 2020, respectively, which were recorded within net realized gains (losses) in the Consolidated Statements of $5Operations. The Company also recorded related income tax benefits on the sale of $5 and $18, for after tax losses of $16 and $30, for the yearyears ended December 31, 2016.2021 and 2020, respectively.
Total consideration less costs to sell of $11 is subject to change based on how the ultimate amounts required to settle claims on 2020 and prior accident years, as determined at the end of 2024, compare with recorded reserves as currently estimated.
The contingent consideration has been estimated at its fair value of $0 and could result in an increase or decrease in consideration depending on how ultimate losses develop. Any change in the estimated fair value of contingent consideration in a future period would increase or decrease the estimated loss on sale in that period.
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|
Note 22 - Business Dispositions
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
Major Classes of Assets and Liabilities Transferred by the Company to the Buyer in Connection with the Sale
Carrying Value as of
ClosingDecember 31, 2020 [1][2]
Assets
Investments and cash$150 $142 
Reinsurance recoverables and other13 35 
Total assets held for sale163 177 
Liabilities
Unpaid losses and loss adjustment expenses81 84 
Unearned premiums19 31 
Other liabilities52 43 
Total liabilities held for sale$152 $158 
 Carrying Value as of
 ClosingDecember 31, 2016 [2]
Assets  
Cash and investments$669
$657
Reinsurance recoverables and other [1]268
213
Total assets held for sale937
870
Liabilities  
Reserve for future policy benefits and unpaid loss and loss adjustment expenses653
600
Other liabilities12
11
Total liabilities held for sale$665
$611
[1]
Includes intercompany reinsurance recoverables of $71 as of December 31, 2016, settled in cash at closing.
[2]Classified as assets and liabilities held for sale.
Discontinued Operations
Sale[1]As of life and annuity run-off business
On December 3, 2017,31, 2020, the Company’s wholly-owned subsidiary, Hartford Holdings, Inc. (HHI) entered into a definitive agreement to sell the Company's life and annuity run-off business, to a group of investors led by Cornell Capital LLC, Atlas Merchant Capital LLC, TRB Advisors LP, Global Atlantic Financial Group, Pine Brook and J. Safra Group. Under the termsestimated fair value of the sale agreement, the investordisposal group will form a limited partnership that will acquire Hartford Life, Inc. (HLI), a holding company, and its life and annuity operating subsidiaries, for cash of approximately $1.4 billion after a pre-closing dividend to The Hartford of $300 and The Hartford will receive a 9.7% ownership interest in the limited partnership valued at a cost of $164. All equity investors of the
limited partnership are restricted from selling their interest for five years. In addition, as part of the terms of the sale agreement, The Hartford will reduce its long-term debt by $142 because the debt, which was issued by HLI, will be included as part of the sale. Including cash proceeds and the retained equity interest and net of transaction costs, net proceeds for the sale are approximately $1.5 billion.
In addition, The Hartford will retain estimated tax benefits of the life and annuity run-off business totaling approximately $700is $14 based on the newly enacted tax rateestimated consideration to be received less cost to sell. Within the disposal group, as of 21%. The estimated retained tax benefits,December 31, 2020, investments in fixed maturities and short-term investments, which will be available for realization subject to the level and timingare measured at fair value on a recurring basis, had a fair value of The Hartford’s taxable income, include principally $437$84, of net operating loss carryovers and $235 of alternative minimum tax credits. The amount of net operating loss carryovers ultimately retained will bewhich $1 was based on quoted prices in active markets for identical assets and $83 was based on significant observable inputs. The remaining fair value less costs to sell for the taxdisposal group is ($70), which is measured on a nonrecurring basis using significant unobservable inputs. See Note 5—Fair Value Measurements for more information.
[2]Classified as assets and liabilities held for sale.
23. RESTRUCTURING AND OTHER COSTS
In recognition of the operations sold. As a result of The Hartford's electionneed to retain a portionbecome more cost efficient and competitive along with enhancing the experience we provide to agents and customers, on July 30, 2020 the Company announced an operational transformation and cost reduction plan it refers to as Hartford Next. Hartford Next is intended to reduce annual insurance operating costs and other expenses through reduction of the net operating loss carryovers of the life and annuity run-off business, the Company did not recognize a tax benefit for the loss on sale.
PriorCompany's headcount, investment in information technology ("IT") to the closing of the sale, the Company’s group benefits and mutual funds subsidiaries, which are currently subsidiaries of HLI, will be transferred from HLI to HHI and will not be part of the sale.
The transaction completes The Hartford’s exit from the life and annuity run-off businesses and is anticipated to close by June 30, 2018, subject to regulatory approvalfurther enhance our capabilities, and other closing conditions.activities. The lifeactivities are expected to be substantially complete by the end of 2023.
Termination benefits related to workforce reductions and annuity run-off operations meet the criteria for reporting as discontinued operationsprofessional fees are included within restructuring and are reportedother costs in the Corporate category.Consolidated Statement of Operations and unpaid restructuring costs are included in other liabilities in the
Company's Consolidated Balance Sheets. For the year ended December 31, 2017,2021, the severance benefits accrual was reduced $25 due to more recent experience of higher than expected voluntary attrition. Subsequent to December 31, 2021, the Company has recognized an estimated loss on sale within discontinued operationsexpects to incur additional costs including, amortization of right of use assets and other lease exit costs, other IT costs to retire applications, and other expenses. Total restructuring and other costs are expected to be approximately $3.3 billion. Under the agreement, results from the discontinued operations inure to the buyer; therefore, the loss from discontinued operations during the period between signing$130, before tax, and closing will remain largely unchanged as any income earned by the life and annuity run-off business will be offset by a higher loss on sale. At closing, shareholders’ equity will be further reducedrecognized in Corporate for segment reporting. The estimated restructuring and other costs for future periods do not include all costs associated with the amount of accumulated other comprehensive income (AOCI) of the life and annuity run-off business, which was approximately $1.0 billionreal estate consolidation plan as of December 31, 2017, largely consisting of net unrealized gains on investments, net of shadow DAC.those plans are still being finalized.
Following the sale, the Company will manage invested assets of the life and annuity run-off business for an initial term of five years and provide transition services for an estimated period of 12 to 24 months.
Restructuring and Other Costs, Before Tax
Incurred in the Year Ended December 31, 2020Incurred in the Year Ended December 31, 2021Cumulative Incurred Through December 31, 2021Total Amount Expected to be Incurred
Severance benefits$73 $(25)$48 $48 
IT costs11 21 
Professional fees and other expenses29 17 46 61 
Total restructuring and other costs, before tax$104 $1 $105 $130 
The following table summarizes the major classes of assets and liabilities of discontinued operations.
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Note 23 - Restructuring and Other Costs
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
20. Business Dispositions and Discontinued Operations (continued)

Accrued Restructuring and Other Costs
Year Ended December 31, 2021
Severance Benefits and Related CostsIT CostsProfessional Fees and OtherTotal Restructuring and Other Costs Liability
Balance, beginning of period$54 $ $ $54 
Incurred(25)17 
Payments(11)(9)(17)(37)
Balance, end of period$18 $ $ $18 
Accrued Restructuring and Other Costs
Year Ended December 31, 2020
Severance Benefits and Related CostsIT CostsProfessional Fees and OtherTotal Restructuring and Other Costs Liability
Balance, beginning of period$ $ $ $ 
Incurred73 29 104 
Payments(19)(2)(29)(50)
Balance, end of period$54 $ $ $54 
Major Classes of Assets and Liabilities to be Transferred to the Buyer in Connection with the Sale224
 
Carrying Value
as of 12/31/2017
Carrying Value
as of 12/31/2016
Assets  
Cash and investments$30,135
$31,433
Reinsurance recoverables20,785
20,364
Loss accrual [1](3,257)
Other assets1,439
688
Separate account assets115,834
115,665
Total assets held for sale164,936
168,150
Liabilities  
Reserve for future policy benefits and unpaid loss and loss adjustment expenses$14,482
$13,609
Other policyholder funds and benefits payable29,228
30,574
Long-term debt142
142
Other liabilities2,756
2,933
Separate account liabilities115,834
115,665
Total liabilities held for sale$162,442
$162,923

|
[1]Represents the estimated accrued loss on sale
To settle outstanding claims, the Company’s property and casualty operations previously bought structured settlements from the life and annuity run-off business held for sale. As of December 31, 2017 and 2016, the Company had $688 and $712, respectively, of liabilities for structured settlements in cases where the Company did not obtain a release of liability from the claimant which are included in liabilities held for sale. As the life and annuity run-off business will become a third party to the Company upon closing of the sale, as of December 31, 2017 and 2016, the accompanying consolidated balance sheets include a reinsurance recoverable from the life and annuity run-off business of $688 and $712, respectively, with corresponding unpaid loss and loss adjustment expense reserves of $688 and $712, respectively, representing the Company’s direct obligation to claimants.Contents
The Hartford has guaranteed the obligations of certain life, accident and health and annuity contracts of the life and annuity run-off business written by Hartford Life Insurance Company ("HLIC") between 1990 and 1997and written by Hartford Life
and Annuity Insurance Company ("HLAIC") between 1993 and 2009. After the sale closes, HLIC, HLAIC and the purchaser will indemnify the Company for any liability arising under the guarantees. The  guarantees have no limitation as to maximum potential future payments. The Hartford has not recorded a liability and the likelihood for any payments under these guarantees is remote.
Reconciliation of the Major Line Items Constituting Pretax Profit (Loss) of Discontinued Operations
 For the years ended December 31,
 201720162015
Revenues   
Earned premiums$106
$114
$92
Fee income and other912
931
1,040
Net investment income1,289
1,384
1,469
Net realized capital losses(53)(158)(144)
Total revenues2,254
2,271
2,457
Benefits, losses and expenses  
 
Benefits, losses and loss adjustment expenses1,416
1,390
1,450
Amortization of DAC45
146
138
Insurance operating costs and other expenses [1]368
378
367
Total benefits, losses and expenses1,829
1,914
1,955
Income before income taxes425
357
502
Income tax expense37
74
16
Income from operations of discontinued operations, net of tax388
283
486
Net realized capital loss on disposal, net of tax(3,257)

(Loss) income from discontinued operations, net of tax$(2,869)$283
$486
[1]Corporate allocated overhead has been included in continuing operations.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
20. Business Dispositions and Discontinued Operations (continued)

Cash flows from discontinued operations included in the Consolidated Statement of Cash Flows were as follows:
Cash Flows from Discontinued Operations
 Year Ended December 31,
 201720162015
Net cash provided by operating activities from discontinued operations$797
$784
$682
Net cash provided by investing activities from discontinued operations$1,466
$864
$1,446
Net cash used in financing activities from discontinued operations [1]$(884)$(647)$(1,080)
Cash paid for interest$11
$11
$11
[1]
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (continued)
21. Quarterly Results (Unaudited)


The following table presents current and historical quarterly results of the Company. As a result of the Company's definitive agreement to sell its life and annuity run-off business, the results of this transaction have been retrospectively reclassified as discontinued operations, and as such, the quarterly results for the prior periods presented below differ from previously reported amounts.
For further discussion of this transaction, see Note 20 - Business Dispositions and Discontinued Operations of Notes to Consolidated Financial Statements.
 Three months ended
 March 31,June 30,September 30,December 31,
 20172016201720162017201620172016
Revenues$4,123
$3,930
$4,168
$4,085
$4,144
$4,114
$4,539
$3,978
Benefits, losses and expenses3,722
3,556
4,449
4,060
3,963
3,690
4,117
4,354
Income (loss) from continuing operations, net of tax303
298
(152)99
145
351
(558)(135)
Income from discontinued operations, net of tax75
25
112
117
89
87
(3,145)54
Net income (loss)$378
$323
$(40)$216
$234
$438
$(3,703)$(81)
Basic        
(Loss) income from continuing operations, net of tax$0.82
$0.75
$(0.42)$0.25
$0.40
$0.91
$(1.56)$(0.36)
(Loss) income from discontinued operations, net of tax$0.20
$0.06
$0.31
$0.30
$0.25
$0.23
$(8.81)$0.14
Net income per common share$1.02
$0.81
$(0.11)$0.55
$0.65
$1.14
$(10.37)$(0.22)
Diluted        
(Loss) income from continuing operations, net of tax$0.80
$0.73
$(0.42)$0.25
$0.40
$0.90
$(1.56)$(0.36)
(Loss) income from discontinued operations, net of tax$0.20
$0.06
$0.31
$0.29
$0.24
$0.22
$(8.81)$0.14
Net (loss) income per common share$1.00
$0.79
$(0.11)$0.54
$0.64
$1.12
$(10.37)$(0.22)
Weighted average common shares outstanding, basic371.4
398.5
366.0
391.8
360.2
383.8
357.0
376.6
Weighted average shares outstanding and dilutive potential common shares [1]378.6
406.3
366.0
398.6
367.0
390.5
357.0
376.6
[1]As a result of the net loss from continuing operations for the quarters ended December 31, 2017, June 30, 2017, and December 31, 2016, the Company was required to use basic weighted average common shares outstanding in the calculation of diluted loss per share, since the inclusion of shares for stock compensation plans and warrants would have been antidilutive to the earnings (loss) per share calculation.

Part IV - Schedule I. Summary of Investments - Other Investments in Affiliates





THE HARTFORD FINANCIAL SERVICES GROUP, INC.
SCHEDULE I
SUMMARY OF INVESTMENTS — OTHER THAN INVESTMENTS IN AFFILIATES
(in millions)
 As of December 31, 2021
Type of InvestmentCostFair ValueAmount at
which shown on Balance Sheet
Fixed Maturities
Bonds and notes
U.S. government and government agencies and authorities (guaranteed and sponsored)$5,706 $5,881 $5,881 
States, municipalities and political subdivisions7,473 8,257 8,257 
Foreign governments883 910 910 
Public utilities1,917 2,050 2,050 
All other corporate bonds15,827 16,657 16,657 
All other mortgage-backed and asset-backed securities8,982 9,092 9,092 
Total fixed maturities, available-for-sale40,788 42,847 42,847 
Equity Securities
Common stocks
Industrial, miscellaneous and all other1,509 1,509 1,509 
Non-redeemable preferred stocks585 585 585 
Total equity securities, at fair value2,094 2,094 2,094 
Mortgage loans [1]5,412 5,576 5,383 
Other investments370 375 375 
Short-term investments3,697 3,697 3,697 
Investments in partnerships and trusts3,353 3,353 
Total investments$55,714 $57,749 
[1]Cost of mortgage loans excludes the allowance for credit losses ("ACL") of $29. For further information, refer to Schedule V - Valuation and Qualifying Accounts.

225
 As of December 31, 2017
Type of InvestmentCostFair ValueAmount at
which shown on Balance Sheet
Fixed Maturities   
Bonds and notes   
U.S. government and government agencies and authorities (guaranteed and sponsored)$4,492
$4,536
$4,536
States, municipalities and political subdivisions11,743
12,485
12,485
Foreign governments1,071
1,110
1,110
Public utilities2,097
2,188
2,188
All other corporate bonds10,273
10,616
10,616
All other mortgage-backed and asset-backed securities5,936
6,029
6,029
Total fixed maturities, available-for-sale35,612
36,964
36,964
Fixed maturities, at fair value using fair value option40
41
41
Total fixed maturities35,652
37,005
37,005
Equity Securities   
Common stocks   
Industrial, miscellaneous and all other859
959
959
Non-redeemable preferred stocks48
53
53
Total equity securities907
1,012
1,012
Mortgage loans3,175
3,220
3,175
Futures, options and miscellaneous167
96
96
Short-term investments2,270
2,270
2,270
Investments in partnerships and trusts1,588
 1,588
Total investments$43,759
 $45,146


|
Part IV - Schedule II. Condensed Financial Information of the Hartford Financial Services Group, Inc.

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
SCHEDULE II
CONDENSED FINANCIAL INFORMATION OF THE HARTFORD FINANCIAL SERVICES GROUP, INC.
(Registrant)
(Inin millions)
 As of December 31,
Condensed Balance Sheets20212020
Assets  
Fixed maturities, available-for-sale, at fair value (amortized cost of $174 and $127)$173 $127 
Other investments12 20 
Short-term investments1,732 1,678 
Cash— — 
Investment in affiliates22,546 22,986 
Deferred income taxes430 493 
Unamortized issue costs
Other assets344 66 
Total assets$25,240 $25,372 
Liabilities and Stockholders’ Equity  
Net payable to affiliates$1,820 $1,757 
Long-term debt4,944 4,352 
Other liabilities633 707 
Total liabilities7,397 6,816 
Total stockholders’ equity17,843 18,556 
Total liabilities and stockholders’ equity$25,240 $25,372 
 As of December 31,
Condensed Balance Sheets20172016
Assets  
Fixed maturities, available-for-sale, at fair value$637
$849
Other investments(1)1
Short-term investments442
321
Cash2

Investment in affiliates [1]19,023
21,889
Deferred income taxes693
1,488
Unamortized issue costs1
3
Other assets11
35
Total assets$20,808
$24,586
Liabilities and Stockholders’ Equity 
 
Net payable to affiliates$1,598
$1,503
Short-term debt (includes current maturities of long-term debt)320
416
Long-term debt4,678
4,494
Other liabilities718
1,270
Total liabilities7,314
7,683
Total stockholders’ equity13,494
16,903
Total liabilities and stockholders’ equity$20,808
$24,586
The condensed financial statements should be read in conjunction with the consolidated financial statements and notes thereto.




























226

 For the years ended December 31,
Condensed Statements of Operations and Comprehensive Income201720162015
Net investment income$15
$21
$14
Net realized capital losses(1)(6)(6)
Total revenues14
15
8
Interest expense316
328
346
Pension settlement750


Other expenses1
9
35
Total expenses1,067
337
381
Loss before income taxes and earnings of subsidiaries(1,053)(322)(373)
Income tax (benefit)106
(117)(131)
Loss before earnings of subsidiaries(1,159)(205)(242)
Earnings of subsidiaries [1](1,972)1,101
1,924
Net income (loss)(3,131)896
1,682
Other comprehensive income (loss) - parent company:   
Change in net gain/loss on cash-flow hedging instruments2


Change in net unrealized gain/loss on securities280
1
(1)
Change in pension and other postretirement plan adjustments107
(6)(82)
Other comprehensive income (loss), net of taxes before other comprehensive income of subsidiaries389
(5)(83)
Other comprehensive income of subsidiaries611
(3)(1,174)
Total other comprehensive income (loss)1,000
(8)(1,257)
Total comprehensive income (loss)$(2,131)$888
$425
[1] Includes amounts for the life and annuity run-off business accounted for as held for sale and operating results for that business included in discontinued operations in the Consolidated Financial Statements. See Note 20 – Business Dispositions and Discontinued Operations of Notes to Consolidated Financial Statements.

|
Part IV - Schedule II. Condensed Financial Information of the Hartford Financial Services Group, Inc.


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
SCHEDULE II
CONDENSED FINANCIAL INFORMATION OF THE HARTFORD FINANCIAL SERVICES GROUP, INC. (continued)
(Registrant)
(Inin millions)
 For the years ended December 31,
Condensed Statements of Operations and Comprehensive Income202120202019
Net investment income$$$50 
Net realized gains (losses)(1)(2)
Total revenues1 7 53 
Interest expense234 236 255 
Loss on extinguishment of debt— — 68 
Other expense (income)(2)(8)15 
Total expenses232 228 338 
Loss before income taxes and earnings of subsidiaries(231)(221)(285)
Income tax expense (benefit)(51)(39)(60)
Income (loss) before earnings of subsidiaries(180)(182)(225)
Earnings of subsidiaries2,545 1,919 2,310 
Net income2,365 1,737 2,085 
Other comprehensive income (loss) - parent company:
Change in net gain or loss on cash-flow hedging instruments24 (28)(24)
Change in net unrealized gain or loss on fixed maturities(1)(1)
Change in pension and other postretirement plan adjustments224 (36)(35)
Other comprehensive income (loss), net of taxes before other comprehensive income of subsidiaries247 (65)(54)
Other comprehensive income (loss) of subsidiaries(1,245)1,183 1,685 
Total other comprehensive income (loss)(998)1,118 1,631 
Total comprehensive income$1,367 $2,855 $3,716 

The condensed financial statements should be read in conjunction with the consolidated financial statements and notes thereto.
227

|
Part IV - Schedule II. Condensed Financial Information of the Hartford Financial Services Group, Inc.
 For the years ended December 31,
Condensed Statements of Cash Flows201720162015
Operating Activities   
Net income$(3,131)$896
$1,682
Loss on extinguishment of debt

21
Undistributed earnings of subsidiaries1,972
(1,101)(1,924)
Change in operating assets and liabilities3,220
1,634
1,167
Cash provided by operating activities2,061
1,429
946
Investing Activities   
Net sales of short-term investments(121)30
609
Capital contributions to subsidiaries(633)491
742
Cash provided by (used for) investing activities(754)521
1,351
Financing Activities   
Proceeds from issuance of long-term debt500


Repayments of long-term debt(416)(275)(773)
Treasury stock acquired(1,028)(1,330)(1,250)
Proceeds from net issuances of common shares under incentive and stock compensation plans and excess tax benefits(20)(11)42
Dividends paid — Common Shares(341)(334)(316)
Cash used for financing activities(1,305)(1,950)(2,297)
Net change in cash2


Cash — beginning of year


Cash — end of year$2
$
$
Supplemental Disclosure of Cash Flow Information   
Interest Paid$312
$326
$351
Dividends Received from Subsidiaries$2,142
$1,320
$1,127


THE HARTFORD FINANCIAL SERVICES GROUP, INC.

SCHEDULE II
CONDENSED FINANCIAL INFORMATION OF THE HARTFORD FINANCIAL SERVICES GROUP, INC. (continued)
(Registrant)
(in millions)
 For the years ended December 31,
Condensed Statements of Cash Flows202120202019
Operating Activities   
Net income$2,365 $1,737 $2,085 
Loss on extinguishment of debt— — 68 
Dividends received from subsidiaries1,277 995 18 
Equity in net income of subsidiaries(2,545)(1,919)(2,310)
Net realized losses (gains)
Change in operating assets and liabilities36 504 640 
Cash provided by operating activities1,134 1,319 504 
Investing Activities   
Net proceeds from (payments for) short-term investments(54)(802)1,731 
Proceeds from the sale/maturity/prepayment of:
   Fixed maturities, available-for-sale25 311 478 
   Equity securities, at fair value— 124 — 
Payments for the purchase of:
   Fixed maturities, available-for-sale(74)(128)— 
Net payments for derivatives38 (57)(33)
Amount paid for business acquired— — (2,098)
Capital returned from (contributions to) subsidiaries530 386 (20)
Cash provided by (used for) investing activities465 (166)58 
Financing Activities   
Proceeds from issuance of debt588 — 1,376 
Repayments of debt— (500)(1,278)
Treasury stock acquired(1,702)(150)(200)
Net issuance (return of) shares under incentive and stock compensation plans25 (21)(6)
Dividends paid on common shares(489)(461)(436)
Dividends paid on preferred shares(21)(21)(21)
Cash used for financing activities(1,599)(1,153)(565)
Net increase (decrease) in cash— — (3)
Cash — beginning of period— — 
Cash — end of period$ $ $ 
Supplemental Disclosure of Cash Flow Information   
Interest Paid$214 $232 $255 
The condensed financial statements should be read in conjunction with the consolidated financial statements and notes thereto.
228

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Part IV - Schedule III. Supplementary Insurance Information

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
SCHEDULE III
SUPPLEMENTARY INSURANCE INFORMATION
(in millions)
Segment
Deferred Policy
Acquisition Costs

Unpaid Losses and Loss Adjustment Expenses
Reserve for Future Policy BenefitsUnearned Premiums
Other
Policyholder
Funds and Benefits Payable
As of December 31, 2021    
Commercial Lines$742 $26,906 $— $5,693 $— 
Personal Lines101 1,844 — 1,459 — 
Property & Casualty Other Operations— 2,699 — — 
Group Benefits31 8,210 399 40 426 
Hartford Funds— — — — 
Corporate— — 197 — 261 
Consolidated$881 $39,659 $596 $7,194 $687 
As of December 31, 2020    
Commercial Lines$641 $25,058 $— $5,081 $— 
Personal Lines103 1,836 — 1,506 — 
Property & Casualty Other Operations— 2,728 — — 
Group Benefits38 8,233 420 40 415 
Hartford Funds— — — — 
Corporate— — 218 — 286 
Consolidated$789 $37,855 $638 $6,629 $701 

229

|
Part IV - Schedule III. Supplementary Insurance Information
THE HARTFORD FINANCIAL SERVICES GROUP, INC.
SCHEDULE III
SUPPLEMENTARY INSURANCE INFORMATION
(Inin millions)
 Segment
Deferred Policy
Acquisition Costs

Unpaid Losses and Loss Adjustment Expenses
Reserve for Future Policy BenefitsUnearned Premiums
Other
Policyholder
Funds and Benefits Payable
 
 As of December 31, 2017     
 Commercial Lines$467
$18,893
$
$3,504
$
 Personal Lines127
2,294

1,768

 Property & Casualty Other Operations
2,588

10

 Group Benefits47
8,512
441
40
492
 Mutual Funds9




 Corporate

272

324
 Consolidated$650
$32,287
$713
$5,322
$816
 As of December 31, 2016 
 
  
 
 Commercial Lines$448
$17,950
$
$3,441
$
 Personal Lines143
2,094

1,898

 Property & Casualty Other Operations$
$2,501
$
$11
$
 Group Benefits42
5,772
82
42
265
 Mutual Funds$12
$
$
$
$
 Corporate

240

337
 Consolidated$645
$28,317
$322
$5,392
$602

Part IV - Schedule III. Supplementary Insurance Information

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
SCHEDULE III
SUPPLEMENTARY INSURANCE INFORMATION
(In millions)
Segment
Earned
Premiums,
Fee Income and Other
Net
Investment Income (Loss)
Benefits, Losses
and Loss
Adjustment Expenses
Amortization of
Deferred Policy
Acquisition Costs
Insurance
Operating
Costs and
Other
Expenses
[1] [2]
Net Written Premiums [3]Segment
Earned
Premiums,
Fee Income and Other
Net
Investment Income
Benefits, Losses
and Loss
Adjustment Expenses
Amortization of
Deferred Policy
Acquisition Costs
Insurance
Operating
Costs and
Other
Expenses
[1]
Net Written Premiums [2]
For the year December 31, 2017 
For the year December 31, 2021For the year December 31, 2021 
Commercial Lines$6,902
$949
$4,322
$1,009
$1,381
$6,956
Commercial Lines$9,586 $1,502 $6,044 $1,398 $1,747 $10,041 
Personal Lines3,819
141
3,000
309
649
3,561
Personal Lines3,066 157 1,864 230 678 2,908 
Property & Casualty Other Operations
106
18

9

Property & Casualty Other Operations— 75 202 — — 
Group Benefits3,677
381
2,803
33
924

Group Benefits5,687 550 4,612 40 1,413 — 
Mutual Funds804
3

21
617

Hartford FundsHartford Funds1,189 — 12 913 — 
Corporate4
23
31

1,125

Corporate40 24 — 325 — 
Consolidated$15,206
$1,603
$10,174
$1,372
$4,705
$10,517
Consolidated$19,568 $2,313 $12,729 $1,680 $5,085 $12,949 
For the year December 31, 2016 
For the year December 31, 2020For the year December 31, 2020 
Commercial Lines$6,690
$917
$3,994
$973
$1,244
$6,732
Commercial Lines$8,941 $1,160 $5,929 $1,397 $1,683 $8,969 
Personal Lines4,023
135
3,175
348
669
3,837
Personal Lines3,123 157 1,466 244 663 2,936 
Property & Casualty Other Operations
127
278

663
(1)Property & Casualty Other Operations— 55 258 — 10 — 
Group Benefits3,223
366
2,514
31
776

Group Benefits5,536 448 4,137 50 1,348 — 
Mutual Funds701
1

24
557

Hartford FundsHartford Funds989 — 14 773 — 
Corporate3
31

1
413

Corporate102 22 15 415 
Consolidated$14,640
$1,577
$9,961
$1,377
$4,322
$10,568
Consolidated$18,691 $1,846 $11,805 $1,706 $4,892 $11,914 
For the year December 31, 2015 
For the year December 31, 2019For the year December 31, 2019 
Commercial Lines$6,551
$910
$3,886
$951
$1,232
$6,625
Commercial Lines$8,326 $1,129 $5,192 $1,296 $1,776 $8,452 
Personal Lines3,997
128
2,768
359
714
3,918
Personal Lines3,318 179 2,185 259 702 3,131 
Property & Casualty Other Operations32
133
243

25
35
Property & Casualty Other Operations84 21 — 12 — 
Group Benefits3,136
371
2,427
31
788

Group Benefits5,603 486 4,055 54 1,352 — 
Mutual Funds723
1

22
568

Hartford FundsHartford Funds999 — 12 813 — 
Corporate9
18

1
504

Corporate146 66 19 431 12 
Consolidated$14,448
$1,561
$9,324
$1,364
$3,831
$10,578
Consolidated$18,394 $1,951 $11,472 $1,622 $5,086 $11,595 
[1] includesIncludes interest expense, loss on extinguishment of debt, restructuring and other costs, and reinsurance loss on disposition
[2] Includesreinsurance transaction and amortization of intangible assetsassets.
[3] 2]Excludes life insurance pursuant to Regulation S-X.



230

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Part IV - Schedule IV. Reinsurance



THE HARTFORD FINANCIAL SERVICES GROUP, INC.
SCHEDULE IV
REINSURANCE
(Inin millions)
Gross
Amount
Ceded Amount
Assumed
From Other
Companies
Net
Amount
Percentage
of Amount
Assumed
to Net
For the year ended December 31, 2021     
Life insurance in-force$1,112,333 $22,814 $21,230 $1,110,749 %
Insurance revenues
Property and casualty insurance$13,204 $1,277 $568 $12,495 %
Life insurance and annuities2,367 25 46 2,388 %
Accident and health insurance3,296 79 82 3,299 %
Total insurance revenues$18,867 $1,381 $696 $18,182 4 %
For the year ended December 31, 2020     
Life insurance in-force$1,134,390 $19,055 $20,373 $1,135,708 %
Insurance revenues
Property and casualty insurance$12,551 $1,173 $540 $11,918 %
Life insurance and annuities2,251 24 207 2,434 %
Accident and health insurance2,994 72 180 3,102 %
Total insurance revenues$17,796 $1,269 $927 $17,454 5 %
For the year ended December 31, 2019     
Life insurance in-force$879,496 $18,483 $254,739 $1,115,752 23 %
Insurance revenues
Property and casualty insurance$12,010 $936 $416 $11,490 %
Life insurance and annuities1,739 25 807 2,521 32 %
Accident and health insurance2,383 66 765 3,082 25 %
Total insurance revenues$16,132 $1,027 $1,988 $17,093 12 %
231
 
Gross
Amount
Ceded Amount
Assumed
From Other
Companies
Net
Amount
Percentage
of Amount
Assumed
to Net
For the year ended December 31, 2017     
Life insurance in-force$700,860
$9,493
$301,573
$992,940
30%
Insurance revenues     
Property and casualty insurance$10,923
$600
$232
$10,555
2%
Life insurance and annuities1,526
14
232
1,744
13%
Accident and health insurance1,755
36
214
1,933
11%
Total insurance revenues$14,204
$650
$678
$14,232
5%
For the year ended December 31, 2016 
 
 
 
 
Life insurance in-force$657,197
$7,919
$22,239
$671,517
3%
Insurance revenues     
Property and casualty insurance$10,871
$583
$261
$10,549
2%
Life insurance and annuities1,471
11
52
1,512
3%
Accident and health insurance1,689
33
55
1,711
3%
Total insurance revenues$14,031
$627
$368
$13,772
3%
For the year ended December 31, 2015 
 
 
 
 
Life insurance in-force$619,490
$4,648
$21,406
$636,248
3%
Insurance revenues     
Property and casualty insurance$10,704
$586
$298
$10,416
3%
Life insurance and annuities1,439
10
49
1,478
3%
Accident and health insurance1,668
58
48
1,658
3%
Total insurance revenues$13,811
$654
$395
$13,552
3%



|
Part IV - Schedule V. Valuation and Qualifying Accounts

THE HARTFORD FINANCIAL SERVICES GROUP, INC.
SCHEDULE V
VALUATION AND QUALIFYING ACCOUNTS
(Inin millions)
Balance
January 1,
[1]
Increase (decrease) in
Costs and
Expenses
Write-offs/
Payments/
Other
Balance
December 31,
2021    
Allowance for credit losses ("ACL") on fixed maturities, available-for-sale$23 $(4)$(18)$
ACL on mortgage loans$38 $(9)$— $29 
ACL on premiums receivable and agents' balances$152 $$(51)$105 
Allowance for uncollectible reinsurance$108 $$(12)$99 
Valuation allowance for deferred taxes$$$(6)$
2020
ACL on fixed maturities, available-for-sale$30 $(7)$23 
ACL on mortgage loans$19 $19 $— $38 
ACL on premiums receivable and agents' balances$122 $74 $(44)$152 
Allowance for uncollectible reinsurance$116 $$(12)$108 
Valuation allowance for deferred taxes$$$(9)$
2019
ACL on mortgage loans$$(1)$— $— 
ACL on premiums receivable and agents' balances$135 $42 $(32)$145 
Allowance for uncollectible reinsurance$126 $$(14)$114 
Valuation allowance for deferred taxes$— $— $$
[1]The balance as of January 1, 2020 reflects a cumulative effect adjustments recorded to retained earnings of $19, $(23), and $2, for the ACL on mortgage loans, ACL on premiums receivable and agents' balances, and the allowance for uncollectible reinsurance, respectively. For more information see Note 1 - Basis of Presentation and Significant Accounting Policies.
232
 
Balance
January 1,
Increase (decrease) in
Costs and
Expenses
Write-offs/
Payments/
Other
Balance
December 31,
2017    
Allowance for doubtful accounts and other$137
$42
$(47)$132
Allowance for uncollectible reinsurance165
4
(65)104
Valuation allowance on mortgage loans
1

1
Valuation allowance for deferred taxes



2016    
Allowance for doubtful accounts and other$134
$39
$(36)$137
Allowance for uncollectible reinsurance266
3
(104)165
Valuation allowance on mortgage loans4

(4)
Valuation allowance for deferred taxes79
(79)

2015    
Allowance for doubtful accounts and other$131
$44
$(41)$134
Allowance for uncollectible reinsurance271
12
(17)266
Valuation allowance on mortgage loans3
3
(2)4
Valuation allowance for deferred taxes181
(102)
79


|
Part IV - Schedule VI. Supplementary Information Concerning Property and Casualty Insurance Operations


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
SCHEDULE VI
SUPPLEMENTAL INFORMATION CONCERNING
PROPERTY AND CASUALTY INSURANCE OPERATIONS
(In millions)
 
Discount
Deducted From Liabilities [1]
Losses and Loss Adjustment
Expenses Incurred Related to:
Paid Losses and
Loss Adjustment Expenses
 Current YearPrior Year
Years ended December 31,    
2017$410
$7,381
$(41)$6,579
2016$483
$6,990
$457
$6,968
2015$523
$6,647
$250
$6,719
[1]
Reserves for permanently disabled claimants have been discounted using the weighted average interest rates of 3.06%, 3.11%, and 3.24% for the years ended December 31, 2017, 2016, and 2015, respectively.


THE HARTFORD FINANCIAL SERVICES GROUP, INC.
FOR THE FISCAL YEAR ENDED DECEMBER 31, 20172021
FORM 10-K
EXHIBITS INDEX
The exhibits attached to this Form 10-K are those that are required by Item 601 of Regulation S-K.
 Incorporated by ReferenceIncorporated by Reference
Exhibit No.DescriptionFormFile No.Exhibit No.Filing DateExhibit No.DescriptionFormFile No.Exhibit No.Filing Date
2.0110-Q001-139582.0111/01/20122.0110-Q001-139582.0111/01/2012
2.028-K001-139582.0112/04/20172.0210-Q001-139582.0211/01/2012
2.0310-Q001-139582.0211/01/20122.038-K001-139582.0112/04/2017
2.0410-Q001-139582.0107/27/20172.048-K001-139582.0110/23/2017
2.058-K001-139582.0110/23/20172.0510-Q001-139582.0107/27/2017
2.068-K001-139582.0104/28/20142.068-K/A001-139582.108/22/2018
3.018-K001-139583.0110/20/20143.018-K001-139583.0110/20/2014
3.028-K001-139583.017/21/20163.028-K001-139583.1
11/05/2018

3.033.038-K001-139583.112/17/2020
4.018-K001-139584.0103/12/20044.018-K001-139584.103/12/2004
4.028-K001-139584.0102/16/20074.028-K001-139584.0102/16/2007
4.03S-3ASR333-1420444.0304/11/20074.03S-3ASR333-1420444.0304/11/2007
4.048-K001-139584.0106/06/20084.048-K001-139584.106/06/2008
4.058-K001-139584.0206/06/20084.058-K001-139584.206/06/2008
4.068-K/A001-139584.0304/06/20124.068-K/A001-139584.304/06/2012
4.074.07S-3ASR333-1905064.0708/09/2013
4.084.088-K001-139584.0102/15/2017
4.094.098-K001-139583.111/05/2018
233
  Incorporated by Reference
Exhibit No.DescriptionFormFile No.Exhibit No.Filing Date
4.07S-3ASR333-1905064.0708/09/2013
4.088-K001-139584.0406/06/2008
4.098-K001-139584.0202/08/2017
4.108-K001-139584.0102/15/2017
4.118-K001-139584.0106/26/2009
10.0110-K001-1395810.0102/24/2017
10.028-K001-1395810.0111/03/2014
10.03

8-K001-1395810.0112/29/2014
*10.04

10-K001-1395810.0402/27/2015
*10.05
 
10-K001-1395810.0502/27/2015
*10.06

10-K001-1395810.0602/27/2015
*10.0710-K001-1395810.0502/28/2014
*10.08S-8333-1976714.0307/28/2014
*10.0910-Q001-1395810.0307/30/2014
*10.1010-Q001-1395810.0104/28/2016



|



Incorporated by Reference
Exhibit No.DescriptionFormFile No.Exhibit No.Filing Date
4.108-K001-139584.2
11/06/2018

4.118-K001-139584.311/06/2018
4.128-K001-139584.308/19/2019
4.138-K001-139584.409/21/2021
4.14
10.01
Aggregate Excess of Loss Reinsurance Agreement by and between Hartford Fire Insurance Company, First State Insurance Company, New England Insurance Company, New England Reinsurance Corporation, Hartford Accident and Indemnity Company, Hartford Casualty Insurance Company, Hartford Fire Insurance Company, Hartford Insurance Company of Illinois, Hartford Insurance Company of the Midwest, Hartford Insurance Company of the Southeast, Hartford Lloyd’s Insurance Company, Hartford Underwriters Insurance Company, Nutmeg Insurance Company, Pacific Insurance Company, Limited, Property and Casualty Insurance Company of Hartford, Sentinel Insurance Company, Ltd., Trumbull Insurance Company, Twin City Fire Insurance Company (collectively, the "Reinsured") and National Indemnity Company (the "Reinsurer") dated as of December 30, 2016.** ††
10.028-K001-1395810.110/28/2021
*10.0310-K001-1395810.1202/24/2006
*10.0410-K001-1395810.0602/12/2009
*10.0510-Q001-1395810.0408/04/2010
*10.0610-K001-1395810.1002/25/2011
*10.0710-K001-1395810.1803/01/2013
*10.0810-K001-1395810.1903/01/2013
*10.098-K001-1395810.0107/29/2013
*10.1010-K001-1395810.0502/28/2014
*10.11S-8333-1976714.0307/28/2014
*10.1210-Q001-1395810.0307/30/2014
*10.1310-K001-1395810.0602/27/2015
*10.1410-Q001-1395810.0107/27/2015
*10.1510-Q001-1395810.0204/26/2018
*10.168-K001-1395810.0102/21/2019
*10.1710-Q001-1395810.0111/04/2019
*10.18S-8001-139584.0307/31/2020
*10.1910-K001-1395810.2402/19/2021
*10.2010-K001-1395810.2502/19/2021
234

|



Incorporated by Reference
Exhibit No.DescriptionFormFile No.Exhibit No.Filing Date
*10.1110.2110-Q001-1395810.0103/31/2017
*10.1210-Q10-K001-1395810.0110.2607/27/201502/19/2021
*10.1310.2210-Q001-1395810.0707/30/2014
*10.1410-K001-1395810.1002/25/2011
*10.1510-Q001-1395810.0408/04/2010
*10.1610-K001-1395810.1002/23/2010
*10.178-K001-1395810.0205/24/2005
*10.18


10-K001-1395810.0602/12/2009
*10.1910-K001-1395810.1202/24/2006
*10.2010-K001-1395810.1803/01/2013
*10.21
*10.2310-K001-1395810.1903/01/2013
*10.2210.2410-Q001-1395810.0107/29/2013
12.0121.01
21.01
23.01
24.01
31.01


Incorporated by Reference
Exhibit No.DescriptionFormFile No.Exhibit No.Filing Date
31.02
32.01
32.02
101.INSInline XBRL Instance Document.Document - the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCHInline XBRL Taxonomy Extension Schema.
101.CALInline XBRL Taxonomy Extension Calculation Linkbase.
101.DEFInline XBRL Taxonomy Extension Definition Linkbase.**
101.LABInline XBRL Taxonomy Extension Label Linkbase.**
101.PREInline XBRL Taxonomy Extension Presentation Linkbase.**
104.01Cover Page Interactive Data File - formatted in Inline XBRL and included as Exhibit 101
*Incorporated by Reference
Exhibit No.DescriptionFormFile No.Exhibit No.Filing Date
*Management contract, compensatory plan or arrangement.
**Filed with the Securities and Exchange Commission as an exhibit to this report.
^


Certain portions of this exhibit have been omitted pursuant to a request for confidential treatment and have been filed separately with the Securities and Exchange Commission.Commission Order Granting Confidential Treatment Under the Securities Exchange Act of 1934, dated August 7, 2017
††Certain portions of this exhibit have been omitted pursuant to Section (b)(10)(iv) of Item 601 of Regulation S-K. The registrant agrees to furnish a copy of this exhibit to the Securities and Exchange Commission upon request.
 

235





SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

THE HARTFORD FINANCIAL SERVICES GROUP, INC. 
By:  /s/ Scott R. Lewis
Scott R. Lewis
Senior Vice President and Controller
(Chief accounting officer and duly

authorized signatory)
Date: February 23, 201818, 2022

236





Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
SignatureTitleDate
/s/ Christopher J. Swift


Chairman, Chief Executive Officer and DirectorFebruary 18, 2022
Christopher J. Swift(Principal Executive Officer)
/s/ Beth A. CostelloExecutive Vice President and Chief Financial OfficerFebruary 18, 2022
Beth A. Costello(Principal Financial Officer)
/s/ Scott R. LewisSenior Vice President and ControllerFebruary 18, 2022
Scott R. Lewis(Principal Accounting Officer)
*DirectorFebruary 18, 2022
Robert B. Allardice III
*DirectorFebruary 18, 2022
Larry D. De Shon
*DirectorFebruary 18, 2022
Carlos Dominguez
*DirectorFebruary 18, 2022
Trevor Fetter
*DirectorFebruary 18, 2022
Kathryn A. Mikells
*DirectorFebruary 18, 2022
Michael G. Morris
*DirectorFebruary 18, 2022
Teresa W. Roseborough
Signature*TitleDirectorDateFebruary 18, 2022
/s/ Christopher J. SwiftChairman, Chief Executive Officer and DirectorFebruary 23, 2018
Christopher J. Swift(Principal Executive Officer)
/s/ Beth A. BombaraExecutive Vice President and Chief Financial OfficerFebruary 23, 2018
Beth A. Bombara(Principal Financial Officer)
/s/ Scott R. LewisSenior Vice President and ControllerFebruary 23, 2018
Scott R. Lewis(Principal Accounting Officer)
*DirectorFebruary 23, 2018
Robert B. Allardice III
*DirectorFebruary 23, 2018
Trevor Fetter
*DirectorFebruary 23, 2018
Stephen P. McGill
*DirectorFebruary 23, 2018
Kathryn A. Mikells
*DirectorFebruary 23, 2018
Michael G. Morris
*DirectorFebruary 23, 2018
Thomas A. Renyi
*DirectorFebruary 23, 2018
Julie G. Richardson
*DirectorFebruary 23, 2018
Teresa W. Roseborough
*DirectorFebruary 23, 2018
Virginia P. Ruesterholz
*DirectorFebruary 23, 201818, 2022
Charles B. StraussMatthew E. Winter
*DirectorFebruary 23, 201818, 2022
H. Patrick SwygertGreig Woodring
*DirectorFebruary 23, 2018
Greig Woodring
*By: /s/ David C. Robinson
David C. Robinson
As Attorney-in-Fact

I-6237