UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549



Form 10-K




þANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE FISCAL YEAR ENDED AUGUST 31, 2011.2012
 
 
OR
 
¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM ___ TO  ___ 


         Franklin Covey Co.

(Exact name of registrant as specified in its charter)
  

 Utah  1-11107  87-0401551
 (State or other jurisdiction of incorporation or organization)  (Commission File No.)  (IRS Employer Identification No.)


2200 West Parkway Boulevard
Salt Lake City, Utah 84119-2331
(Address of principal executive offices, including zip code)

Registrant's telephone number, including area code: (801) 817-1776

Securities registered pursuant to Section 12(b) of the Act:


 Title of Each Class  Name of Each Exchange on Which Registered
 Common Stock, $.05 Par Value  New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act:
None
 
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yes o No þ

 



Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes o    No þ





Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.   Yes þ   No o

Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).   Yes oþ   No o

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will not be contained, to the best of Registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  o

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company.  See definitions of “large accelerated filer,” “accelerated filer” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.  (Check one):

Large accelerated filer£Accelerated filerþ

Non-accelerated filer£(Do not check if a smaller reporting company)Smaller reporting company£

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).  Yes o   No þ

As of February 26, 2011,24, 2012, the aggregate market value of the Registrant's Common Stock held by non-affiliates of the Registrant was approximately $109.6$127.5 million, which was based upon the closing price of $8.07$9.16 per share as reported by the New York Stock Exchange.

As of October 31, 2011,2012, the Registrant had 17,735,56418,071,010 shares of Common Stock outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

Parts of the Registrant's Definitive Proxy Statement for the Annual Meeting of Shareholders, which is scheduled to be held on January 27, 2012,25, 2013, are incorporated by reference in Part III of this Form 10-K.

 
 



 


Franklin CoveyFranklinCovey Co.
 
  
 Business 2
 Risk Factors 14
 Unresolved Staff Comments 24
 Properties 25
 Legal Proceedings 25
 ReservedMine Safety Disclosures 26
   26
 Market for the Registrant’s Common Equity, Related Shareholder Matters, and Issuer Purchases of Equity Securities 26
 Selected Financial Data 28
 Management’s Discussion and Analysis of Financial Condition and Results of Operations 29
 Quantitative and Qualitative Disclosures About Market Risk 46
 Financial Statements and Supplementary Data 48
 Changes in and Disagreements With Accountants on Accounting and Financial Disclosure 91
 Controls and Procedures 91
 Other Information 92
   93
 Directors, Executive Officers and Corporate Governance 93
 Executive Compensation 93
 Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters 93
 Certain Relationships and Related Transactions, and Director Independence 94
 Principal Accountant Fees and Services 94
   95
 Exhibits and Financial Statement Schedules 95
   
  


 
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PART I

ITEM 1.1. BUSINESS

Disclosure Regarding Forward-Looking Statements

 
This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, as amended, relating to our operations, results of operations, and other matters that are based on our current expectations, estimates, assumptions, and projections.  Words such as “may,” “will,” “should,” “likely,” “anticipates,” “expects,” “intends,” “plans,” “projects,” “believes,” “estimates,” and similar expressions are used to identify these forward-looking statements.  These statements are not guarantees of future performance and involve risks, uncertainties, and assumptions that are difficult to predict.  Forward-looking statements are based upon assumptions as to future events that might not prove to be accurate.  Actual outcomes and results could differ materially from what is expressed or forecast in these forward-looking statements.  Risks, uncertainties, and other factors that might cause such differences, some of which could be material, include, but are not limited to, the factors discussed under the section of this report entitled “Risk Factors.”

General

Franklin Covey Co. (we, us, our, the Company, or FranklinCovey) is a leading global provider of training and consulting solutions with over 590630 employees worldwide delivering principle-based curriculums and effectiveness tools to our customers.  Our consolidated net sales for the fiscal year ended August 31, 20112012 totaled $160.8$170.5 million and our shares of common stock are traded on the New York Stock Exchange (NYSE) under the ticker symbol “FC.”

We operate globally with one common brand and business model designed to enable us to provide clients around the world with the same high level of service.  To achieve this level of service we operate four regional sales offices in the United States; an office that specializes in sales to governmental entities; wholly owned subsidiaries in Australia, Japan, and the United Kingdom; and contract with licensee partners who deliver our curriculums and provide services in over 140 other countries and territories around the world.

Our business-to-business service utilizes our expertise in training, consulting, and technology that is designed to help our clients define great performance and execute at the highest levels.  We also provide clients with training in management skills, relationship skills, and individual effectiveness, and can provide personal-effectiveness literature and electronic educational solutions to our clients as needed.

Our fiscal year ends on August 31 of each year.  Unless otherwise noted, references to fiscal years apply to the 12 months ended August 31 of the specified year.

During fiscal 2010, we sold the product sales component of our wholly owned subsidiary in Japan to an unrelated Japan-based paper products company.  The sale closed on June 1, 2010 and the total sale price was JPY 305.0 million, or approximately $3.4 million.  In addition, the sale agreement provides for a three percent passive royalty on annual sales, which is not significant to our operations.  The sale of this division was designed to align our Japanese operations with our overall strategic focus on training and consulting sales.  As a consequence of the sale, we determined that the operating results of the Japan product sales component qualified for discontinued operations presentation and we have presented the operating results of the Japan product sales component as discontinued operations for periods prior to fiscal 2011 presented in this report on Form 10-K.2010.

Services Overview

Our mission is to enable the“enable greatness in people and organizations everywhere.  Toeverywhere,” and we believe that end, we have developed content, tools, and methodologiesare experts at solving seven pervasive, intractable problems, each of which requires a change in human behavior.  As we deliver our solutions to these problems, we believe there are four important characteristics that are designed to help organizations achieve four outcomes:distinguish us from our competitors.

 
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1.  
Sustained Superior Performance.World Class Content Great organizations succeed financially– Our content is principle centered and operationally in both the shortbased on natural laws of human behavior and long term relativeeffectiveness.  Our content is designed to their marketbuild new skillsets, establish new mindsets, and strategic potential.provide enabling toolsets.

 
2.  
Intensely Loyal Customers.Breadth and Scalability of Delivery Options Great organizations earn not only the “satisfaction”– We have a wide range of their customers, but their true loyalty.content delivery options, including: on-site training, training led through certified facilitators, on-line learning, blended learning, intellectual property licenses, and organization-wide transformational processes, including consulting and coaching.

3.  
Highly EngagedGlobal Capability – We operate four regional sales offices in the United States; wholly owned subsidiaries in Australia, Japan, and Loyal Employees.  The peoplethe United Kingdom; and contract with licensee partners who workdeliver our curriculum and provide services in great organizations are energizedover 140 other countries and passionate about what they do.territories around the world.

 
4.  
Distinctive Contribution.Transformational Impact and Reach Great organizations do more than “business as usual”—they fulfill a unique mission that sets them apart from the crowd.– We hold ourselves responsible for and measure ourselves by our clients’ achievement of transformational results.

Our content, tools, and methodologies are organized into key practice areas or product lines, each offering targeted solutions that are designed to drive these four outcomes.  We have divided our curriculums into the following seven major practices:

1.  Leadership
2.  Productivity
3.  Trust
4.  Execution
5.  Sales Performance
6.  Education
7.  Customer Loyalty

Our practices are designed to provide world-class content and delivery, including best-selling books and audio, innovative and widely recognized thought leadership, multiple delivery and teaching methods, a practice-centric focused sales force, and practice-specific marketing support.  These elements allow us to offer our clients training and consulting solutions that are designed to improve individual and organizational behaviors, deliver content that adapts to an organization’s unique needs, and provide meaningful improvements in our client’s business performance.

The following description of our practices and associated curriculums describes what our offerings are designed to provide to our clients.  The description should not be viewed as a warranty or guarantee of results.  Further information about our curriculums and services can be found on our website at www.franklincovey.com.  However, the information contained in, or that can be accessed through, our website does not constitute a part of this annual report.

1.  Leadership

Leadership has a profound impact on performance, and is a key lever that mobilizes teams to produce results.

We help organizations develop leaders who build great teams through these 4 imperatives:

1.  
Inspire Trust:Inspiring Trust®:  Build credibility as a leader so that people will contribute their highest efforts.
 
2.  
Clarify Purpose:Clarifying Your Team’s Purpose and Strategy®:  Define a clear and compelling purpose that motivates people to offer their best to achieve the organizational goals.

3.  
Align Systems:  Create systems of success that support the purpose and goals of the organization, enable people to do their best work, operate independently of management, and sustain superior performance over time.

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4.  
Unleash Talent:Unleashing Talent®: Develop a winning team, where people’s unique talents are leveraged against clear performance expectations in a way that encourages responsibility and growth.

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Effective organizations are characterized by highly effective individuals—individuals who take initiative, set and achieve important goals, manage themselves well and are highly productive, work well with others, solve problems, and create new and valuable ideas.

Individual effectiveness and resilience are particularly valuable in a difficult economic environment.  In such an environment, we believe that our approaches to personal and interpersonal effectiveness are perhaps more critical than ever.

The 7 Habits of Highly Effective People®—Signature Program
Based on the principles found in Dr. Stephen R. Covey’s best-selling business book, The 7 Habits of Highly Effective People, this program is designed to drive organizational success by helping participants gainadopt the paradigms and behaviors of effective people.  Participants gain hands-on experience, applying principles that are designed to yield greater productivity, improve communication, strengthen relationships, increase influence, and focus on critical priorities.  Participants learn how to take initiative, identify and balance key priorities, improve interpersonal communication, leverage creative collaboration and problem solving, and build their personal resilience and capability.

The 7 Habits for Managers®
FranklinCovey’s The 7 Habits for Managers solution teaches the fundamentals of leading today’s mobile knowledge worker.  Both new and experienced managers acquire a set of tools to help them meet today’s management challenges, including conflict resolution, prioritization, performance management, accountability and trust, execution, collaboration, and team and employee development.

The 7 Habits of Highly Effective People®: Introductory Workshop for Associates
This workshop for employees at all levels is designed to tap the best they have to give.  We help employees become empowered with new knowledge, skills, and tools to confront issues, work as a team, increase accountability, and raise the bar on what they can achieve.  Participants discover how to maximize performance by avoiding dependence on others, gaining appropriate independence, and moving on to where real success lies: lies—being successfully interdependent and collaborative with others.

Leadership: Great Leaders, Great Teams, Great Results™
This comprehensive offering contains the entire core content of FranklinCovey’s Leadership practice.  During the program, leaders learn the 4 Imperatives of Great Leaders and take specific actions to carry them out.  The workshop features videos that present the latest on our own research and thinking, along with the best thinking of other leadership experts including:

·  
Jack Welch, Winning
·  
Fred Reichheld, The Ultimate Question
·  
Clayton Christensen, The Innovator’s Solution
·  
Stephen R. Covey, The 8th Habit
·  
Stephen M. R. Covey, The Speed of Trust
·  
Ram Charan, What the CEO Wants You to Know

Leadership Foundations™
Our Leadership Foundations workshop is designed to prepare emerging leaders to take on significant roles and responsibilities in the future.  Participants gain skills to improve trust and influence with peers and superiors, link their work to a clear and compelling team purpose, implement a system for executing critical priorities, and leverage the talents of peers and co-workers to achieve unprecedented results.

Leadership Modular Series™Series
Drawn from the content of our leadership-development program, the Leadership Modular Series comprises seven stand-alone modules that teach imperatives leaders can apply to create a work environment that addresses the needs of the knowledge worker.  For leaders who cannot attend

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multiple days of training, the Leadership Modular Series lets them focus on one specific leadership competency, three to four hours at a time.

The 7 Habits for Managers®
FranklinCovey’s The 7 Habits for Managers solution teaches the fundamentals of leading today’s mobile knowledge worker.  Both new and experienced managers acquire a set of tools to help them meet today’s management challenges, including conflict resolution, prioritization, performance management, accountability and trust, execution, collaboration, and team and employee development.

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Executive Coaching
We offer senior executives a coaching experience created in partnership with Columbia University, which includes methodologies approved by the International Coach Federation (ICF).  We leverage content, methodology, and tools to guide leaders in discovering and unleashing the potential they already possess.  In one-on-one or team sessions, our executive coaches help senior-level executives work through complex issues, helping them establish initiatives that are clear, defined, and actionable, and provide supportive accountability until their goals are reached.  We also offer one-on-one executive coaching in leadership development, strategy, goal execution, and personal work/life areas.

2.  Productivity

In today’s world of “doing more with less,” workforce productivity and engagement can be a competitive advantage.  Today’s workers and leaders are required to make more decisions every day than ever before while their attention is under unprecedented attack.  Over 350,000 survey respondents report on average that 40 percent of their time is spent on irrelevant activities creating enormous opportunity to improve “human productivity” without increasing human resources.

The 5 Choices to Extraordinary Productivity™
Our new flagship productivity course, The 5 Choices to Extraordinary Productivity, which was launched in the fall of 2011, is designed to provide the in-depth skills, knowledge and attitudes that allow individual contributors, teams and organizations to be able to identify, validate, and act on what’s most important.  Instead of trying to get everything done, participants focus on how to get the right things done.  This discernment enables them to make wiser decisions, harness technology to enhance workflow, and put their finest attention and energy on executing what matters most.

Supported by science and years of experience, this new program is designed to not only produce a measurable increase in productivity, but to also provide a renewed sense of engagement.

Project Management
Our project management workshop teaches a four-step process for skillfully managing projects large or small. This proven approach helps project managers and their teams craft and deliver high-quality projects on time and within budget. If developed and applied effectively, we believe that skillful project management can mean the difference between mediocre and phenomenal results.

Writing Advantage®
The FranklinCovey Writing Advantage program teaches participants how to set quality writing standards that help people increase productivity, resolve issues, avoid errors, and heighten credibility.  Participants learn a four-step process to improve their writing skills.  They learn how to write faster with more clarity, and gain skills for revising and fine-tuning every style of document.

Technical Writing Advantage™
FranklinCovey’s Technical Writing Advantage program teaches participants the skills to improve the quality, clarity, structure, and expected results of their technical communication.  This program teaches participants to take complex ideas and make them understandable and memorable in written form.

Presentation Advantage®
With our Presentation Advantage solution, participants learn how to craft presentations around essential objectives, present key concepts and ideas with power and enthusiasm, design and present effective visuals, and employ techniques for polishing and mastering presentation delivery.

Meeting Advantage™
The FranklinCovey Meeting Advantage solution teaches participants to plan effectively by frontloading before a meeting, focusing productively during the meeting, and following through successfully after the meeting.


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2.  Productivity


In today’s world of “doing more with less,” workforce productivity and engagement can be a competitive advantage.  Today’s workers and leaders are required to make more decisions every day than ever before while their attention is under unprecedented attack.  Over 350,000 survey respondents report on average that 40 percent of their time is spent on irrelevant activities creating enormous opportunity to improve “human productivity” without increasing human resources.

The 5 Choices to Extraordinary Productivity™
Our new flagship productivity course, The 5 Choices to Extraordinary Productivity, which was launched in Fall of 2011, is designed to provide the in-depth skills, knowledge and attitudes that allow individual contributors, teams and organizations to be able to identify, validate, and act on what’s most important.  Instead of trying to get everything done, participants focus on how to get the right things done.  This discernment enables them to make wiser decisions, harness technology to enhance workflow, and put their finest attention and energy on executing what matters most.

Supported by science and years of experience, this new program is designed to not only produce a measurable increase in productivity, but to also provide a renewed sense of engagement.

3.  Trust

We believe that trust is the hallmark of effective leaders, teams, and organizations.  Trust-related problems like bureaucracy, fraud, and excessive turnover discourage productivity, divert resources, and chip away at a company’s brand.  On the other hand, leaders who make building trust an explicit goal of their job gain strategic advantages—accelerating growth, enhancing innovation, improving collaboration and execution, and increasing shareholder value.  Our Trust practice is

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built on The New York Times best-selling book, The Speed of Trust by Stephen M. R. Covey, and includes offerings to help leaders and team members develop the competencies to make trust a strategic advantage.

Leading at the Speed of Trust™Trust®
This program engages leaders at all levels in identifying and closing the trust gaps in their organization.  Instead of paying “trust taxes,” organizations can begin to realize “trust dividends.”  We believe that doing business at the “speed of trust” lowers costs, speeds up results, and increases profits and influence.

Working at the Speed of Trust™Trust®—For Associates
This workshop helps individual contributors identify and address “trust gaps” in their personal credibility and in their relationships at work.  Using examples from their work and focusing on real-world issues, participants discover how to communicate transparently with peers and managers, improve their track record of keeping commitments, focus on improving internal “customer service” with others who depend on their work, and much more.

4.  Execution

Execution remains one of the toughest challenges organizations face today.  We believe that our Execution practice addresses these challenges.  We work directly with leadership teams to help them clarify the “wildly important goals” that their strategy requires, identify key measures that lead to the achievement of these goals, create clear and compelling scoreboards, and build a culture and cadence of accountability so that the goals are achieved.  Our key execution offerings include:

The 4 Disciplines of Execution®: Manager Certification
The purpose of Manager Certification includes helping managers not only develop specific skills, but to also create actual work plans.  We help managers leave the session with clearly identified goals and measures, a draft scoreboard for their team, and an accountability plan to help everyone move forward on the goals.

The 4 Disciplines of Execution®: Skills Workshop and Team Work Session
The purpose of the one- or two-day work session is to help teams understand the methods and develop the skills of consistent execution.  We help teams clarify their goals, refine key measures, and generate new and better ways of achieving the goals through peer-to-peer accountability.

Execution Quotient™ (xQ®) Assessment
This offering allows organizations to measure their overall ability to execute their most important goals.  The xQ is a culture-wide assessment based on factors that contribute to consistent and successful execution.  This assessment helps leaders identify areas where their goals may be at risk.

What the CEO Wants You to Know: Building Business Acumen™
This training supports the Execution disciplines by helping individuals and teams better understand the financial engine of their business and how they can positively affect it.  The material is based on the popular book What the CEO Wants You to Know, by leading CEO and executive coach Ram Charan.

5.  Sales Performance

We believe that sales performance is about helping clients succeed.  FranklinCovey provides an approach that delivers the “what to do” and “how to do” for mutual seller/buyer benefits.  Through


consulting, training, and coaching, our Sales Performance practice helps sales leaders and salespeople act as genuine trusted business advisors who create value and help clients succeed.

Helping Clients Succeed® is a mind-set, skill-set, and tool-set for becoming client-centered.  It is a way of thinking, being, and behaving.  We believe that it removes the stigmas that come with sales, and we believe that it removes the adversarial interplay between sellers and buyers.  It is also a process for creating candid dialogue, fresh thinking, innovative collaboration, insightful decision making, and robust execution—with clients and within an organization.



The acronym INORDER represents the underlying sales methodology we use in Helping Clients Succeed.  Each module in the methodology represents a different stage in the sales process, starting from the front end with Initiating New Opportunities (INO) and Qualifying Opportunities (ORD), then closing at the back end with Winning and Growing Opportunities (ER).  With our suite of consultative sales-training solutions, we believe clients can transform their salespeople into trusted business advisors who focus on helping their clients succeed, resulting in increased sales, shortened sales cycles, improved margins, and satisfied clients.

6.  Education

The FranklinCovey Education practice is dedicated to helping educational organizations build the culture that will produce great results. Our offerings address all grade levels and help faculty and students develop the critical leadership and effectiveness skills they will need to succeed in a knowledge-based, networked world.

Primary Education Solutions: The Leader in Me™Me®
The Leader in Me process is designed to be integrated into a school’s core curriculum and everyday language.  The methodology is designed to become part of the culture, gain momentum, and help to produce improved results year after year.  We believe the methodology benefits schools and students in the following ways:

·  Develops students who have the skills and self-confidence to succeed as leaders in the 21st century.
·  Decreases discipline referrals.
·  Teaches and develops character and leadership through existing core curriculum.
·  Improves academic achievement.
·  Raises levels of accountability and engagement among both parents and staff.

The Leader in Me process is also designed to help create a common language within a school, built on principle-based leadership skills found in Dr. Stephen R. Covey’s best-selling book The 7 Habits of Highly Effective People, and is designed to produce a holistic school-wide experience for primary school teachers and their classrooms.

Secondary Education Solutions: The 7 Habits of Highly Effective Teens®
The Introduction to The 7 Habits of Highly Effective Teens® workshop from FranklinCovey, based on the best-selling book of the same name by Sean Covey and the No. 1 best-selling business book The 7 Habits of Highly Effective People, gives young people a set of tools to deal with life’s challenges.  The training is a means for educators, administrators, and superintendents to help improve student performance; reduce conflicts, disciplinary problems, and truancy; and enhance cooperation and teamwork among parents, teens, and teachers.

The 7 Habits of Highly Effective Teens are essentially seven characteristics that many happy and successful teens the world over have in common.  The training provides students with a step-by-step framework for boosting self-image, building friendships, resisting peer pressure, achieving goals, improving communication and relationships with parents, and much more.  The habits build upon each other and foster behavioral change and improvement from the inside out.



We also offer a workshop built around the book The 6 Most Important Decisions You’ll Ever Make, also by Sean Covey.  This book helps students work through important and life-changing questions.  This workshop is designed to be flexible so it can fit a classroom or school-wide schedule.

Higher Education Solutions: Introduction to the 7 Habits of Highly Effective College Students™
We believe that undergraduates who start their freshman year with a plan are more likely to complete their education and have successful careers. The 7 Habits of Highly Effective College Students helps students succeed by discovering their personal mission, setting goals, prioritizing tasks, and teaming with others.



This workshop contains eight hours of instructional material, which can be taught in a one day or modular format.  Facilitators lead programs through instruction, multimedia presentations, and activities that provide students with a forum in which to reflect individually, apply the content, and get to know each other.  Clients can become licensed to train their own students onsite, or have our facilitators present a custom program on their campus.

7.  Winning Customer Loyalty®

Our Winning Customer Loyalty practice helps leaders of multiunit organizations create a culture where employees are engaged and equipped to deliver great customer experiences.  To do this, customer loyalty specialists draw from an array of offerings to craft a solution that works with each company’s culture, operating environment, and strategic vision.  A typical solution includes these components:

·  
Customer scores.  Customer-satisfaction and loyalty scores for every unit, every month.
·  
Employee scores.  A targeted employee survey that gauges each unit’s “Execution Quotient” (xQ), or the conditions required for an engaged and focused workforce.
·  
Loyalty Portal.portal.  A Web-based dashboard that allows every unit to see their scores, reach out to customers, and manage their team’s focus on the key activities that drive customer loyalty.
·  
“Lead measure” identification.  Our most senior consultants guide the senior team through a “lead measure” identification process where, through a combination of best practices and strategic assessments, key activities are identified that become the drivers of a memorable customer experience.
·  
Systems alignment.  We help the senior team to align compensation, training, and other systems around the most critical goals and remove operational barriers to execution.
·  
Manager certification.  Unit-level managers are certified to engage their teams around their scores, lead measures, and key activities.
·  
Frontline training.  We provide training in key areas such as scoreboarding, focus and execution, leadership, and creating a culture of service.  Much of this training, as well as supportive tools, is delivered to each unit through the Loyalty Portal.

Delivery Methods

We have multiple methods to deliver our world-class content to our clients that are designed to provide our customers with a learning environment that suits their needs.  Our primary delivery methods include the following:

·  
Onsite Presentations
·  
Facilitators
·  
International Licensees
·  
E-Learning
·  
Public Workshops
·  
Custom Solutions
·  
Intellectual Property Licenses
·  
Media Publishing


Onsite Presentations

We employ highly talented consultants and presenters to deliver our curriculums in person at client locations.  Based around the world, our consultants represent diverse, global industry experience and can tailor their delivery to meet a client’s precise needs.  Whether the need is for consulting, training, or customized keynote speeches, our consultants can deliver our curriculums to any level of an organization, from the C-suite to a team or department.  We believe that our delivery consultants provide high quality services and are a competitive advantage in the marketplace.


Facilitators

For organizations seeking cost-effective ways to implement solutions involving large populations of managers and frontline workers, FranklinCovey certifies on-site client facilitators to teach our content and adapt it to our client’s organizational needs.  We have over 45,000 client facilitators world-wide who are certified to teach in 41 different content areas.  In order to become a client facilitator, an individual must become certified to teach our curriculums through a two-step process that is designed to ensure that these trained personnel can deliver our content in a professional and meaningful manner.

International Licensees

In foreign countries where we do not have an office, our training and consulting services are delivered through independent licensees, which may translate and adapt our curriculums to local preferences and customs, if necessary.  Our licensee partners deliver our curriculums and provide services in over 140 other countries and territories around the world.  These licensee partners allow us to deliver the same high quality content to clients that have multinational operations or in countries that have specific cultural requirements.  Our licensee partners pay us a royalty based on the programs and content delivered.

E-Learning

Our E-Learning capabilities bring FranklinCovey to clients in innovative ways that transcend traditional E-learning solutions.  Our primary E-learning platforms are comprised of the following:

FranklinCovey InSights™
We believe that some of the best development happens when leaders teach their own teams.  FranklinCovey InSights represents a paradigm of “Teach to Learn” leadership.  This library of bite-sized, Web-based learning modules is built around our award-winning video presentations that leaders can use to motivate their teams to improve performance.  Designed to address generational learning styles, the modules teach people to see and do things differently, enabling teams to produce better results and make changes over time.

LiveClicks™
LiveClicksLiveClicks™ – This is our webinar delivery platform that allows clients to reach more people at less cost with high-quality live training.  LiveClicks webinar workshops utilize our award-winning videos, interactive activities, and live instruction. LiveClick webinars are offered to the public with our consultants and client facilitators, who can also become certified to teach LiveClicks webinars inside their organizations.  The LiveClicks platform allows clients to train more people, reach remote workers, and attract a new generation of workers.

FranklinCovey Excelerators™ – Excelerators are self-paced courses for employees and managers looking to increase business and leadership skills but whom can't be away from the office. Excelerators offer content-based instruction through videos, animation, interactive quizzes and assessments, PDF guidebooks as well as other resources and tools. 

LiveClicks Encore – These courses are FranklinCovey's webinar workshops on demand. These self-paced online modules are designed for employees, managers and leaders looking to increase the most important skills needed to maximize performance. LiveClicks Encore webinars are an ideal solution for employees who can't attend regularly scheduled live training due to distance, cost, or time away from the office.



The 7 Habits Interactive™ Edition
The  award-winning 7 Habits of Highly Effective People—Interactive Edition helps employees, regardless of work location, to increase their effectiveness and productivity and feel a stronger sense of cohesion. The 7 Habits Interactive Edition heightens learning by helping participants to apply principles that are designed to yield greater productivity, improved communication, strengthened relationships, increased influence, and an improved focus on critical priorities.  During the three-hour online instruction, participants engage in interactive exercises that illustrate how to use the 7 Habits in real work situations.

Public Workshops

Each year, we offer a number of training events, primarily in the United States and Canada, which are open to the public.  Prior to the event, we advertise in the geographic region where the event will be held and participants may register for the events in advance.  Interested persons may also search for upcoming workshops based on the desired curriculum and register for these workshops through our website at www.franklincovey.com.  In addition, our curriculums are also taught by certain professional training firms that also offer events to the public.



Custom Solutions

Whether clients need a program customized, or require a new product developed for their organization, our custom solutions department has the process to build the solution.  Customization builds upon our existing content and clients’ unique content by using a specific process to deliver results.  Our five-step process (diagnose, design, develop, deliver, and learn) lowers development costs and strives to improve our clients’ return on investment.

Intellectual Property Licenses

For clients that want to utilize our curriculums in their internal training environments, we offer intellectual property licenses to allow further customization of our content to specific client needs.

Media Publishing

Our Media Publishing practice extends our influence into both traditional publishing and new media channels.  FranklinCovey Media Publishing offers books, e-books, audio products, downloadable and paper-based tools, and content-rich software applications for smart phones and other handheld devices (like the Apple® iPhone®) to consumer and corporate markets.

Industry Information

According to the Training Magazine 20112012 Training Industry Survey, the total size of the U.S. training industry is estimated to be $59.7$55.8 billion, which is up approximately 13a seven percent compared todecline from the prior year.  One of our competitive advantages in this highly fragmented industry stems from our fully integrated training curriculums, measurement methodologies, and implementation tools to help organizations and individuals measurably improve their effectiveness.  This advantage allows us to deliver not only training to both corporations and individuals, but also to implement the training through the use of powerful behavior changing tools with the capability to then measure the impact of the delivered training and tools.

Over our history, we have provided products and services to 97 of the Fortune 100 companies and more than 75 percent of the Fortune 500 companies.  We also provide products and services to a number of U.S. and foreign governmental agencies, as well as numerous educational institutions.  In addition, we provide training curricula, measurement services and implementation tools internationally, either through directly operated offices, or through independent licensed providers.

Segment Information

Our sales are primarily comprised of training and consulting sales and related products.  Based on the consistent nature of our services and products and the types of customers for these services, we

function as a single operating segment.  However, to improve comparability with previous periods, operating information for our U.S./Canada, international, and corporate services operations is presented below.  Our U.S./Canada operations are responsible for the sale and delivery of our training and consulting services in the United States and Canada.  Our international sales group includes the financial results of our foreign offices and royalty revenues from licensees.  Our corporate services information includes leasing income and certain corporate operating expenses.expenses (in thousands).

YEAR ENDED
AUGUST 31,
 
 
 
2011
  Percent change from prior year  
 
 
2010
  Percent change from prior year  
 
 
2009
  
 
 
2012
  Percent change from prior year  
 
 
2011
  Percent change from prior year  
 
 
2010
 
                              
U.S./Canada $118,420   20  $98,344   18  $83,193  $125,183   6  $118,420   20  $98,344 
International  40,011   13   35,309   (3)  36,385   42,052   5   40,011   13   35,309 
Total  158,431   19   133,653   12   119,578   167,235   6   158,431   19   133,653 
Leasing  2,373   (26)  3,221   (9)  3,556 
Corporate services  3,221   36   2,373   (26)  3,221 
Consolidated $160,804   17  $136,874   11  $123,134  $170,456   6  $160,804   17  $136,874 




Additional financial information related to our operating segments, as well as geographical information can be found in the notes to our consolidated financial statements (Note 18)17).

Clients

We have a relatively broad base of organizational and individual clients.  Worldwide, we have more than 4,200 organizational clients consisting of corporations, governmental agencies, educational institutions, and other organizations.  We have additional organizational clients throughout the world, and we believe that our products, workshops, and seminars encourage strong client loyalty.  Employees in each of our domestic and international distribution channels focus on providing timely and courteous responses to client requests and inquiries.  Due to the nature of our business, we do not have a significant backlog of firm orders.

During fiscal 2011, we recognized $16.8 million in sales from our contracts with a division of the United States federal government, which is more than ten percent of our consolidated revenues for the year.  During fiscal years 2012 and 2010, none of our clients was responsible for more than ten percent of our consolidated revenues.

Competition

We operate in a highly competitive and rapidly changing global marketplace and compete with a variety of organizations that offer services comparable with those that we offer.  Competition in the performance skills training and education industry is highly fragmented with few large competitors.  Based upon our fiscal 20112012 consolidated sales of $160.8 $170.5 million, we believe that we are a leading competitor in the organizational training and education market.  Other significant comparative companies in the training and consulting market are Development Dimensions International, CRA International, Inc., Learning Tree International Inc., GP Strategies Corp., American Management Association, Wilson Learning, Forum Corporation, Corporate Executive Board Co., and the Center for Creative Leadership.

We derive our revenues from a variety of companies with a broad range of sales volumes, governments, educational institutions, and other institutions.  We believe that the principal competitive factors in the industry in which we compete include the following:

·  Quality of services and solutions
·  Skills and capabilities of people
·  Innovative training and consulting services combined with effective products
·  Ability to add value to client operations
·  Reputation and client references
·  Price
·  Availability of appropriate resources
·  Global reach and scale

Given the relative ease of entry in our training market, the number of our competitors could increase, many of whom may imitate existing methods of distribution, or could offer similar products and seminars at lower prices.  Some of these competitors may have greater financial and other resources than us.  However, we believe our curriculum based upon best-selling books, which encompasses relevant high-quality video segments, has become a competitive advantage.  This advantage is strengthened and enhanced by our ability to easily train individuals within organizations to become client facilitators who in turn can effectively relay our curriculums throughout their organization.  Moreover, we believe that we are a market leader in the United States in execution, leadership, and individual effectiveness training, consulting, and products.  Increased competition from existing and future competitors could, however, have a material adverse effect on our sales and profitability.

Seasonality

Our quarterly results of operations reflect minor seasonal trends primarily because of the timing of corporate training, which is not typically scheduled as heavily during holiday and certain vacation periods.  Our fourth fiscal quarter generally has higher sales and income from operations than other fiscal quarters primarily due to increased facilitator sales that occur during that quarter.

Quarterly fluctuations may also be affected by other factors including the introduction of new offerings, the addition of new organizational customers, and the elimination of underperforming offerings.



Manufacturing and Distribution

We do not manufacture any of our products.  We purchase our training materials and related products from various vendors and suppliers located both domestically and internationally, and we are not dependent upon any one vendor for the production of our training and related materials as the raw materials for these products are readily available.  We currently believe that we have good relationships with our suppliers and contractors.

During fiscal 2001, we entered into a long-term contract with HP Enterprise Services (HP, formerly Electronic Data Services)(HP) to provide warehousing and distribution services for our training products and related accessories.  Our materials are primarily warehoused and distributed from an HP facility located in Des Moines, Iowa.

Trademarks, Copyrights, and Intellectual Property

Our success has resulted in part from our proprietary curriculum, methodologies, and other intellectual property rights.  We seek to protect our intellectual property through a combination of trademarks, copyrights, and confidentiality agreements.  We claim rights for over 450 trademarks in the United States and foreign countries, and we have obtained registration in the United States and many foreign countries for many of our trademarks including FranklinCovey, The 7 Habits of Highly Effective People, Principle–Centered Leadership, The 4 Disciplines of Execution, and The 7 Habits.  We consider our trademarks and other proprietary rights to be important and material to our business.

We own sole or joint copyrights on our planning systems, books, manuals, text and other printed information provided in our training seminars and other electronic media products, including audio tapes and video tapes.  We license, rather than sell, facilitator workbooks and other seminar and training materials in order to protect our intellectual property rights therein.  We place trademark and copyright notices on our instructional, marketing, and advertising materials.  In order to maintain the proprietary nature of our product information, we enter into written confidentiality agreements with certain executives, product developers, sales professionals, training consultants, other employees, and licensees.  Although we believe the protective measures with respect to our proprietary rights are important, there can be no assurance that such measures will provide significant protection from competitors.



Employees

One of our most important assets is our people.  The diverse and global makeup of our workforce allows us to serve a variety of clients on a worldwide basis.  We are committed to attracting, developing, and retaining quality personnel and actively strive to reinforce our employees’ commitments to our clients, culture, and values through creation of a motivational and rewarding work environment.

At August 31, 2011,2012, we had 590approximately 630 associates located in the United States of America, Canada, Japan, the United Kingdom, and Australia.  During fiscal 2001, we outsourced a significant part of our information technology services, customer service, distribution and warehousing operations to HP.  A number of our former employees involved in these operations are now employed by HP to provide those services to FranklinCovey.  None of our associates are represented by a union or other collective bargaining group.  Management believes that its relations with its associates are good and we do not currently foresee a shortage in qualified personnel needed to operate our business.

Available Information

Our principal executive offices are located at 2200 West Parkway Boulevard, Salt Lake City, Utah 84119-2331, and our telephone number is (801) 817-1776.

We regularly file reports with the Securities Exchange Commission (SEC).  These reports include, but are not limited to, Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and security transaction reports on Forms 3, 4, or 5.  The public may read



and copy any materials that the Company files with the SEC at the SEC’s Public Reference Room located at 100 F Street, NE, Washington, DC 20549.  The public may obtain information on the operation of the Public Reference Room by calling the SEC at 1-800-SEC-0330.  The SEC also maintains electronic versions of the Company’s reports, proxy and information statements, and other information that the Company files with the SEC on its website at www.sec.gov.

The Company makes our Annual Report on Form 10-K, Quarterly Reports on Form 10-Q, current reports on Form 8-K, and other reports filed or furnished with the SEC available to the public, free of charge, through our website at www.franklincovey.com.  These reports are provided through our website as soon as is reasonably practicable after we file or furnish these reports with the SEC.



 
 
ITEM 1A.  RISK FACTORS

Our business environment, current domestic and international economic conditions, and other specific risks may affect our future business decisions and financial performance.  The matters discussed below may cause our future results to differ from past results or those described in forward-looking statements and could have a material adverse effect on our business, financial condition, liquidity, results of operations, and stock price, and should be considered in evaluating our Company.

The risks included here are not exhaustive.  Other sections of this report may include additional risk factors which could adversely affect our business and financial performance.  Moreover, we operate in a very competitive and rapidly changing global environment.  New risk factors emerge from time to time and it is not possible for management to predict all such risk factors, nor can we assess the impact of all such risk factors on our business or the extent to which any factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statements.  Given these risks and uncertainties, investors should not place undue reliance on forward-looking statements as a prediction of actual results.

We operate in an intensely competitive industry and our competitors may develop courses that adversely affect our ability to sell our offerings.

The training and consulting services industry is intensely competitive with relatively easy entry.  Competitors continually introduce new programs and services that may compete directly with our offerings or that may make our offerings uncompetitive or obsolete.  Larger and better capitalized competitors may have superior abilities to compete for clients and skilled professionals, reducing our ability to deliver quality work to our clients.  In addition, one or more of our competitors may develop and implement training courses or methodologies that may adversely affect our ability to sell our curriculums and products to new clients.  Any one of these circumstances could have an adverse effect on our ability to obtain new business and successfully deliver our services.

Our results of operations could be adversely affected by economic and political conditions and the effects of these conditions on our clients’ businesses and their levels of business activity.

Global economic and political conditions affect our clients’ businesses and the markets in which they operate.  Our financial results are somewhat dependent on the amount that current and prospective clients budget for training.  A serious and/or prolonged economic downturn (or acontinued slow recovery) combined with a negative or uncertain political climate could adversely affect our clients’ financial condition and the amount budgeted for training by our clients.  These conditions may reduce the demand for our services or depress the pricing of those services and have an adverse impact on our results of operations.  Changes in global economic conditions may also shift demand to services for which we do not have competitive advantages, and this could negatively affect the amount of business that we are able to obtain.  Such economic, political, and client spending conditions are influenced by a wide range of factors that are beyond our control and that we have no comparative advantage in forecasting.  If we are unable to successfully anticipate these changing conditions, we may be unable to effectively plan for and respond to those changes, and our business could be adversely affected.

Our business success also depends in part upon continued growth in the use of training and consulting services in businessand the renewal of existing contracts by our current and prospective clients.  In challenging economic environments, our clients may reduce or defer their spending on new services and consulting solutions in order to focus on other priorities.  At the same time, many



companies have already invested substantial resources in their current means of conducting their business and they may be reluctant or slow to adopt new approaches that could disrupt existing personnel and/or processes.  If the growth in the general use of training and consulting services in business or our clients’ spending on these items declines, or if we cannot convince our clients or potential clients to embrace new services and solutions, our results of operations could be adversely affected.

In addition, our business tends to lag behind economic cycles and, consequently, the benefits of an economic recovery following a period of economic downturn may take longer for us to realize than other segments of the economy.

Our results of operations may be negatively affected if we cannot expand and develop our services and solutions in response to client demand or if newly developed or acquired services have increased costs.

Our success depends upon our ability to develop and deliver services and consulting solutions that respond to rapid and continuing changes in client needs.  We may not be successful in anticipating or responding to these developments on a timely basis, and our offerings may not be successful in the marketplace.  The implementation, acquisition, and introduction of new programs and solutions may reduce sales of our other existing programs and services and may entail more risk than supplying existing offerings to our clients.  Newly developed or acquired solutions may also require increased royalty payments or carry significant development costs that must be expensed.  Any one of these circumstances may have an adverse impact upon our business and results of operations.

FailureOur results of operations and cash flows may be adversely affected if FC Organizational Products LLC is unable to complypay the working capital settlement, reimbursable acquisition costs, or reimbursable operating expenses.

According to the terms of the agreements associated with the sale of the consumer solutions business unit (CSBU) assets to FC Organizational Products, LLC (FCOP and formerly Franklin Covey Products) that closed in the fourth quarter of fiscal 2008, and an entity in which we own 19.5 percent, we were entitled to receive a $1.2 million payment for working capital delivered on the closing date of the sale and to receive $2.3 million as reimbursement for specified costs necessary to complete the transaction.  Payment for these costs was originally due in January 2009, but we extended the due date of the payment at FC Organizational Products’ request and obtained a promissory note from FCOP for the amount owed, plus accrued interest.  At the time we received the promissory note from FCOP, we believed that we could obtain payment for the amounts owed, based on prior year performance and forecasted financial performance in 2009.  However, the financial position of FCOP deteriorated significantly late in fiscal 2009 and the deterioration accelerated subsequent to August 31, 2009 and throughout fiscal 2010.  As a result of its deteriorating financial position, we reassessed the collectability of the promissory note.  Based on revised expected cash flows and other operational issues, we recorded a $3.6 million impaired asset charge against these receivables.

We also receive reimbursement from FCOP for certain operating costs, such as warehousing and distribution costs, which are billed to us by third party providers, and although not required by governing documents or our ownership interest, we have provided working capital and other advances to FCOP in 2012.  At August 31, 2012 and 2011 we had $7.1 million and $5.7 million receivable from FCOP, which are recorded as assets on our consolidated balance sheets.  We owed FCOP $0.1 million and $1.2 million at August 31, 2012 and 2011 for items purchased in the ordinary course of business.  These liabilities


were classified in accounts payable in our consolidated balance sheets.  Although the receivable from FCOP increased during fiscal 2012, we believe that we will obtain payment from FCOP for these receivables.  However, if FCOP fails to reimburse us for these costs, and we fail to obtain payment on the promissory note, our future cash flows and results of operations will be adversely affected.

Our results of operations and cash flows may be adversely affected if FC Organizational Products LLC is unable to pay its retail store leases.

Based on the terms of the agreements associated with the sale of the CSBU assets, we assigned the benefits and conditionsobligations relating to the leases of our credit facilityretail stores to FCOP.  However, we remain secondarily liable for these leases and may have to fulfill the obligations contained in the lease agreements, including making lease payments, if FCOP is unable to fulfill its obligations pursuant to the terms of the lease agreements.  At August 31, 2012 the remaining potential liability to us under these leases totaled $0.3 million, the majority of which will be paid by February 2013.  Any default by FCOP in its lease payment obligations could provide us with certain remedies against FCOP.  If FCOP is unable to satisfy the obligations contained in the lease agreements and we are unable to obtain adequate remedies, our results of operations and cash flows may be adversely affected.

Our global operations pose complex management, foreign currency, legal, tax, and economic risks, which we may not adequately address.

We have offices in Australia, Japan, and the United Kingdom.  We also have licensed operations in numerous other foreign countries.  As a result of these foreign operations and their impact upon our results of operations, we are subject to a number of risks, including:

·  Restrictions on the movement of cash
·  Burdens of complying with a wide variety of national and local laws
·  The absence in some jurisdictions of effective laws to protect our intellectual property rights
·  Political instability
·  Currency exchange rate fluctuations
·  Longer payment cycles
·  Price controls or restrictions on exchange of foreign currencies

We may experience foreign currency gains and losses.

Our sales outside of the United States totaled $49.1 million, or 29 percent of total sales, for the year ended August 31, 2012.  If our international operations grow and become a larger component of our overall financial results, our revenues and operating results may be significantly adversely affected when the dollar strengthens relative to other currencies and may be favorably affected when the dollar weakens.  In order to manage a portion of our foreign currency risk, we may make limited use of foreign currency derivative contracts to hedge certain transactions and translation exposure.  However, there can be no guarantee that our foreign currency risk management strategy will be effective in reducing the risks associated with foreign currency transactions and translation.




Our global operations expose us to numerous and sometimes conflicting legal and regulatory requirements, and violation of these regulations could harm our business.

Because we provide services to clients in many countries, we are subject to numerous, and sometimes conflicting, regulations on matters as diverse as import/export controls, content requirements, trade restrictions, tariffs, taxation, sanctions, government affairs, internal and disclosure control obligations, data privacy, and labor relations.  Violations of these regulations in the conduct of our business could result in fines, criminal sanctions against us or our officers, prohibitions on doing business, and damage to our reputation.  Violations of these regulations in connection with the performance of our obligations to our clients also could result in liability for monetary damages, fines and/or criminal prosecution, unfavorable publicity, restrictions on our ability to process information, and allegations by our clients that we have not performed our contractual obligations.  Due to the varying degrees of development of the legal systems of the countries in which we operate, local laws may be insufficient to protect our rights.

In many parts of the world, including countries in which we operate, practices in the local business community might not conform to international business standards and could violate anticorruption regulations, including the United States Foreign Corrupt Practices Act, which prohibits giving anything of value intended to influence the awarding of government contracts.  Although we have policies and procedures to ensure legal and regulatory compliance, our employees, licensee operators, and agents could take actions that violate these requirements.  Violations of these regulations could subject us to criminal or civil enforcement actions, including fines and suspension or disqualification from United States federal procurement contracting, any of which could have an adverse effect uponon our business and operations.business.

Our line of credit facility requireswork with governmental clients exposes us to beadditional risks that are inherent in compliance with customary non-financial termsthe government contracting process.

Our clients include national, provincial, state, and conditions as well as specified financial ratios.  Failure to complylocal governmental entities, and our work with these governmental entities has various risks inherent in the governmental contracting process.  These risks include, but are not limited to, the following:

·  Governmental entities typically fund projects through appropriated monies.  While these projects are often planned and executed as multi-year projects, the governmental entities usually reserve the right to change the scope of or terminate these projects for lack of approved funding and at their discretion.  Changes in governmental priorities or other political developments could result in changes in the scope of, or in termination of, our existing contracts.

·  Governmental entities often reserve the right to audit our contract costs, including allocated indirect costs, and conduct inquiries and investigations of our business practices with respect to our government contracts. If the governmental entity finds that the costs are not reimbursable, then we will not be allowed to bill for those costs or the cost must be refunded to the client if it has already been paid to us. Findings from an audit also may result in our being required to prospectively adjust previously agreed upon rates for our work, which may affect our future margins.

·  If a governmental client discovers improper activities in the course of audits or investigations, we may become subject to various civil and criminal penalties and administrative sanctions, which may include termination of contracts, forfeiture of profits, suspension of payments, fines and suspensions or debarment from doing

business with other agencies of that government.  The inherent limitations of internal controls may not prevent or detect all improper or illegal activities, regardless of their adequacy.

·  Political and economic factors such as pending elections, revisions to governmental tax policies and reduced tax revenues can affect the number and terms of new governmental contracts signed.

The occurrences or conditions described above could affect not only our business with the particular governmental agency involved, but also our business with other agencies of the same or other governmental entities.  Additionally, because of their visibility and conditions or maintain adequate financial performancepolitical nature, governmental projects may present a heightened risk to comply with specific financial ratios entitles the lender to certain remedies, including the right to immediately call due any amounts outstanding on the lineour reputation.  Any of credit or term loan.  Such events wouldthese factors could have an adverse effect on our business or our results of operations.

We are the creditor for a management common stock loan program that may not be fully collectible.

We are the creditor for a loan program that provided the capital to allow certain management personnel the opportunity to purchase shares of our common stock.  For further information regarding our management common stock loan program, refer to the notes to our consolidated financial statements as found in Item 8 of this Annual Report on Form 10-K.  Our inability to collect all, or a portion, of these receivables could have an adverse impact upon our businessfinancial position and operationscash flows compared to full collection of the loans.

We could have liability or our reputation could be damaged if we do not protect client data or if our information systems are breached.

We are dependent on information technology networks and systems to process, transmit, and store electronic information and to communicate among our locations around the world and with our clients. Security breaches of this infrastructure could lead to shutdowns or disruptions of our systems and potential unauthorized disclosure of confidential information.  We are also required at times to manage, utilize, and store sensitive or confidential client or employee data.  As a result, we are subject to numerous U.S. and foreign jurisdiction laws and regulations designed to protect this information, such as there canthe various U.S. federal and state laws governing the protection of individually identifiable information.  If any person, including any of our associates, negligently disregards or intentionally breaches our established controls with respect to such data or otherwise mismanages or misappropriates that data, we could be no assurance that we may be ablesubject to obtain other formsmonetary damages, fines, and/or criminal prosecution.  Unauthorized disclosure of financingsensitive or raise additional capital on terms that would be acceptableconfidential client or employee data, whether through systems failure, employee negligence, fraud, or misappropriation could damage our reputation and cause us to us.lose clients.

Our business could be adversely affected if our clients are not satisfied with our services.

The success of our business model depends significantly on our ability to attract new work from our base of existing clients, as well as new work from prospective clients.  Our business model also depends on the relationships our senior executives and sales personnel develop with our clients so that we can understand our clients’ needs and deliver services and solutions that are specifically tailored to address those needs.  If a client is not satisfied with the quality of work performed by us, or with the type of services or solutions delivered, then we may incur additional costs to remediate the situation, the profitability of that work might be decreased, and the client’s dissatisfaction with our services could damage our ability to obtain additional work from that client.  In particular, clients that are not satisfied might seek to terminate existing contracts prior to their scheduled expiration


date and could direct future business to our competitors.  In addition, negative publicity related to our client relationships, regardless of its accuracy, may further damage our business by affecting our ability to compete for new contracts with current and prospective clients.



Our profitability could suffer if we are unable to control our operating costs.

Our future success and profitability depend in part on our ability to achieve an appropriate cost structure and to improve our efficiency in the highly competitive services industry in which we compete.  We regularly monitor our operating costs and develop initiatives and business models that are designed to improve our profitability.  Our recent initiatives have included revisions to existing processes and procedures, asset sales, headcount reductions, exiting non-core businesses, and other internal initiatives designed to reduce our operating costs.  If we are unable to achieve targeted business model cost levels and effectively manage our costs, our competitiveness and profitability may decrease.

Our future quarterly operating results are subject to factors that can cause fluctuations in our stock price.

Historically, our stock price has experienced significant volatility.  We expect that our stock price may continue to experience volatility in the future due to a variety of potential factors that may include the following:

·  Fluctuations in our quarterly results of operations and cash flows
·  Increased overall market volatility
·  Variations between our actual financial results and market expectations
·  Changes in our key balances, such as cash and cash equivalents
·  Currency exchange rate fluctuations
·  Unexpected asset impairment charges
·  Lack of, or increased, analyst coverage

In addition, the stock market has recently experienced substantial price and volume fluctuations that have impacted our stock and other equity issues in the market.  These factors, as well as general investor concerns regarding the credibility of corporate financial statements, may have an adverse effect upon our stock price in the future.

We may fail to meet analyst expectations, which could cause the price of our stock to decline.

Our common stock is publicly traded on the New York Stock Exchange, and at any given time various securities analysts follow our financial results and issue reports on us.  These periodic reports include information about our historical financial results as well as the analysts’ estimates of our future performance.�� The analysts’ estimates are based on their own opinions and are often different from our estimates or expectations.  If our operating results are below the estimates or expectations of public market analysts and investors, our stock price could decline.  If our stock price is volatile, we may become involved in securities litigation following a decline in prices.  Any litigation could result in substantial costs and a diversion of management’s attention and resources that are needed to successfully run our business.




Our profitability will suffer if we are not able to maintain our pricing and utilization rates.

The profit margin on our services is largely a function of the rates we are able to recover for our services and the utilization, or chargeability, of our trainers, client partners, and consultants.  Accordingly, if we are unable to maintain sufficient pricing for our services or an appropriate utilization rate for our training professionals without corresponding cost reductions, our profit margin and overall profitability will suffer.  The rates that we are able to recover for our services are affected by a number of factors that we may be unable to control, including:

·  Our clients’ perceptions of our ability to add value through our programs and products
·  Competition
·  General economic conditions
·  Introduction of new programs or services by us or our competitors
·  Our ability to accurately estimate, attain, and sustain engagement sales, margins, and cash flows over longer contract periods

Our utilization rates are also affected by a number of factors, including:

·  Seasonal trends, primarily as a result of scheduled training
·  Our ability to forecast demand for our products and services and thereby maintain an appropriate headcount in our employee base
·  Our ability to manage attrition

During recently completed periods we have maintained favorable utilization rates.  However, there can be no assurance that we will be able to maintain favorable utilization rates in future periods.  Additionally, we may not achieve a utilization rate that is optimal for us.  If our utilization rate is too high, it could have an adverse effect on employee engagement and attrition.  If our utilization rate is too low, our profit margin and profitability may suffer.

Our results of operations and cash flows may be adversely affected if FC Organizational Products LLC is unable to pay the working capital settlement, reimbursable acquisition costs, or reimbursable operating expenses.

According to the terms of the agreements associated with the sale of the consumer solutions business unit (CSBU) assets to FC Organizational Products, LLC (FCOP and formerly Franklin Covey Products) that closed in the fourth quarter of fiscal 2008, we were entitled to receive a $1.2 million payment for working capital delivered on the closing date of the sale and to receive $2.3 million as reimbursement for specified costs necessary to complete the transaction.  Payment for these costs was originally due in January 2009, but we



extended the due date of the payment at FC Organizational Products’ request and obtained a promissory note from FCOP for the amount owed, plus accrued interest.

At the time we received the promissory note from FCOP, we believed that we could obtain payment for the amounts owed, based on prior year performance and forecasted financial performance in 2009.  However, the financial position of FCOP deteriorated significantly late in fiscal 2009 and the deterioration accelerated subsequent to August 31, 2009 and throughout fiscal 2010.  As a result of its deteriorating financial position, we reassessed the collectibility of the promissory note.  Based on revised expected cash flows and other operational issues, we determined that the promissory note should be impaired at August 31, 2009.  Accordingly, we recorded a $3.6 million impaired asset charge and reversed $0.1 million of interest income that was recorded during fiscal 2009 from the working capital settlement and reimbursable transaction cost receivables.

We receive reimbursement for certain operating costs, such as warehousing and distribution costs, which are billed to us by third party providers.  At August 31, 2011 and 2010 we had $5.7 million and $5.0 million receivable from FCOP, which have been classified in current assets.  We also owed FCOP $1.2 million and $1.7 million at August 31, 2011 and 2010 for items purchased in the ordinary course of business.  These liabilities were classified in accounts payable in our consolidated balance sheets.  Although FCOP is past due on a portion of its receivables, we believe that we will obtain payment from FCOP for these charges.  However, if FCOP fails to reimburse us for these costs, and we fail to obtain payment on the promissory note, our future cash flows and results of operations will be adversely affected.

Our results of operations and cash flows may be adversely affected if FC Organizational Products LLC is unable to pay its retail store leases.

Based on the terms of the agreements associated with the sale of the CSBU assets, we assigned the benefits and obligations relating to the leases of our retail stores to FCOP, an entity in which we own approximately 19 percent.  However, we remain secondarily liable for these leases and may have to fulfill the obligations contained in the lease agreements, including making lease payments, if FCOP is unable to fulfill its obligations pursuant to the terms of the lease agreements.  Any default by FCOP in its lease payment obligations could provide us with certain remedies against FCOP, including potentially allowing us to terminate the master license agreement.  If FCOP is unable to satisfy the obligations contained in the lease agreements and we are unable to obtain adequate remedies, our results of operations and cash flows may be adversely affected.

If we are unable to attract, retain, and motivate high-quality employees, including training consultants and other key training representatives, we will not be able to compete effectively and will not be able to grow our business.

Our success and ability to grow are dependent, in part, on our ability to hire, retain, and motivate sufficient numbers of talented people with the increasingly diverse skills needed to serve our clients and grow our business.  Competition for skilled personnel is intense at all levels of experience and seniority.  To address this competition, we may need to further adjust our compensation practices, which could put upward pressure on our costs and adversely affect our profit margins.  At the same time, the profitability of our business model is partially dependent on our ability to effectively utilize personnel with the right mix of skills and experience to effectively deliver our programs and content.  There is a risk that at certain points in time and in certain geographical regions, we will find it difficult to hire



and retain a sufficient number of employees with the skills or backgrounds we require, or that it will prove difficult to retain them in a competitive labor market.  If we are unable to hire and retain talented employees with the skills, and in the locations, we require, we might not be able to deliver our content and services.  If we need to re-assign personnel from other areas, it could increase our costs and adversely affect our profit margins.

In order to retain key personnel, we continue to offer a variable component of compensation, the payment of which is dependent upon our sales performance and


profitability.  We adjust our compensation levels and have adopted different methods of compensation in order to attract and retain appropriate numbers of employees with the necessary skills to serve our clients and grow our business.  We may also use share-based performance incentives as a component of our executives’ compensation, which may affect amounts of cash compensation.  Variations in any of these areas of compensation may adversely impact our operating performance.

We depend on key personnel, the loss of whom could harm our business.

Our future success will depend, in part, on the continued service of key executive officers and personnel.  The loss of the services of any key individuals could harm our business.  Our future success also depends on our ability to identify, attract, and retain additional qualified senior personnel.  Competition for such individuals in our industry is intense, and we may not be successful in attracting and retaining such personnel.

Our global operations pose complex management, foreign currency, legal, tax,We may need additional capital in the future, and economic risks, which wethis capital may not adequately address.be available to us on favorable terms or at all.

We have officesmay need to raise additional funds through public or private debt offerings or equity financings in Australia, Japan, and the United Kingdom.  We also have licensed operations in numerous other foreign countries.  As a result of these foreign operations and their impact upon our results of operations, we are subject to a number of risks, including:order to:

·  Restrictions on the movement of cashDevelop new services, programs, or offerings
·  BurdensTake advantage of complying with a wide varietyopportunities, including expansion of national and local lawsthe business
·  The absence in some jurisdictions of effective lawsRespond to protect our intellectual property rights
·  Political instability
·  Currency exchange rate fluctuations
·  Longer payment cycles
·  Price controls or restrictions on exchange of foreign currenciescompetitive pressures

Going forward, we will continue to incur costs necessary for the day-to-day operation and potential growth of the business and may use our available Revolving Loan and other financing alternatives, if necessary, for these expenditures.  We may experience foreign currency gainsextended the maturity date on our Revolving Loan during fiscal 2012 to March 2015 and losses.expect to renew the Revolving Loan on an annual basis to maintain the three-year availability of this credit facility.  Additional potential sources of liquidity available to us include factoring receivables, issuance of additional equity, or issuance of debt from public or private sources.  If necessary, we will evaluate all of these options and select one or more of them depending on overall capital needs and the associated cost of capital.

Our sales outsideAny additional capital raised through the sale of the United States totaled $45.1 million, or 28 percent of total sales, for the year ended August 31, 2011.  If our international operations grow and become a larger component of our overall financial results, our revenues and operating resultsequity could dilute current shareholders’ ownership percentage in us.  Furthermore, we may be adversely affected whenunable to obtain the dollar strengthens relativenecessary capital on terms or conditions that are favorable to other currencies and may be favorably affected when the dollar weakens.  In order to manage a portion of our foreign currency risk, we make limited use of foreign currency derivative contracts to hedge certain transactions and translation exposure.  However, there can be no guarantee that our foreign currency risk management strategy will be effective in reducing the risks associated with foreign currency transactions and translation.



Our global operations expose us to numerous and sometimes conflicting legal and regulatory requirements, and violation of these regulations could harm our business.

Because we provide services to clients in many countries, we are subject to numerous, and sometimes conflicting, regulations on matters as diverse as import/export controls, content requirements, trade restrictions, tariffs, taxation, sanctions, government affairs, internal and disclosure control obligations, data privacy, and labor relations.  Violations of these regulations in the conduct of our business could result in fines, criminal sanctions against us, or our officers, prohibitions on doing business, and damage to our reputation.  Violations of these regulations in connection with the performance of our obligations to our clients also could result in liability for monetary damages, fines and/or criminal prosecution, unfavorable publicity, restrictions on our ability to process information, and allegations by our clients that we have not performed our contractual obligations.  Due to the varying degrees of development of the legal systems of the countries in which we operate, local laws may be insufficient to protect our rights.

In many parts of the world, including countries in which we operate, practices in the local business community might not conform to international business standards and could violate anticorruption regulations, including the United States Foreign Corrupt Practices Act, which prohibits giving anything of value intended to influence the awarding of government contracts.  Although we have policies and procedures to ensure legal and regulatory compliance, our employees, licensee operators, and agents could take actions that violate these requirements.  Violations of these regulations could subject us to criminal or civil enforcement actions, including fines and suspension or disqualification from United States federal procurement contracting, any of which could have an adverse effect on our business.
at all.

We have only a limited ability to protect our intellectual property rights, which are important to our success.

Our financial success depends, in part, upon our ability to protect our proprietary curriculums and other intellectual property.  The existing laws of some countries in which we provide services might offer only limited protection of our intellectual property rights.  To protect our intellectual property, we rely upon a combination of confidentiality policies, nondisclosure and other contractual arrangements, as well as patent, copyright, and trademark laws.  The steps we take in this regard may not be adequate to prevent or deter infringement or other misappropriation of our intellectual property, and we might not be able to detect unauthorized use of, or take appropriate and timely steps to enforce, our intellectual property rights, especially in foreign jurisdictions.



The loss of proprietary curriculums or the unauthorized use of our intellectual property may create greater competition, loss of revenue, adverse publicity, and may limit our ability to reuse that intellectual property for other clients.  Any limitation on our ability to provide a service or solution could cause us to lose revenue-generating opportunities and require us to incur additional expenses to develop new or modified solutions for future engagements.

Our work with governmental clients exposes us to additional risks that are inherent in the government contracting process.

Our clients include national, provincial, state, and local governmental entities, and our work with these governmental entities has various risks inherent in the governmental contracting process.  These risks include, but are not limited to, the following:



·  Governmental entities typically fund projects through appropriated monies.  While these projects are often planned and executed as multi-year projects, the governmental entities usually reserve the right to change the scope of or terminate these projects for lack of approved funding and at their discretion.  Changes in governmental priorities or other political developments could result in changes in scope or in termination of our projects.

·  Governmental entities often reserve the right to audit our contract costs, including allocated indirect costs, and conduct inquiries and investigations of our business practices with respect to our government contracts. If the governmental entity finds that the costs are not reimbursable, then we will not be allowed to bill for those costs or the cost must be refunded to the client if it has already been paid to us. Findings from an audit also may result in our being required to prospectively adjust previously agreed upon rates for our work, which may affect our future margins.

·  If a governmental client discovers improper activities in the course of audits or investigations, we may become subject to various civil and criminal penalties and administrative sanctions, which may include termination of contracts, forfeiture of profits, suspension of payments, fines and suspensions or debarment from doing business with other agencies of that government.  The inherent limitations of internal controls may not prevent or detect all improper or illegal activities, regardless of their adequacy.

·  Political and economic factors such as pending elections, revisions to governmental tax policies and reduced tax revenues can affect the number and terms of new governmental contracts signed.

The occurrences or conditions described above could affect not only our business with the particular governmental agency involved, but also our business with other agencies of the same or other governmental entities.  Additionally, because of their visibility and political nature, governmental projects may present a heightened risk to our reputation.  Any of these factors could have an adverse effect on our business or our results of operations.

If we are unable to collect our accounts receivable on a timely basis, our results of operations and cash flows could be adversely affected.

Our business depends on our ability to successfully obtain payment from our clients of the amounts they owe us for services performed.  We evaluate the financial condition of our clients and usually bill and collect on relatively short cycles.  We maintain allowances against our receivables and unbilled services that we believe are adequate to reserve for potentially uncollectible amounts.  However, actual losses on client balances could differ from those that we currently anticipate and, as a result, we might need to adjust our allowances.  In addition, there is no guarantee that we will accurately assess the creditworthiness of our clients.  Macroeconomic conditions could also result in financial difficulties for our clients, and as a result could cause clients to delay payments to us, request modifications to their payment arrangements that could increase our receivables balance, or not pay their obligations to us.  Timely collection of client balances also depends on our ability to complete our contractual commitments and bill and collect our invoiced revenues.  If we are unable to meet our contractual requirements, we might experience delays in collection of and/or be unable to collect our client balances, and if this occurs, our results of operations and cash flows may be adversely affected.



The Company’s use of accounting estimates involves judgment and could impact our financial results.

Our most critical accounting estimates are described in Management’s Discussion and Analysis found in Item 7 of this report under the section entitled “Use of Estimates and Critical Accounting Policies.”  In addition, as discussed in various footnotes to our financial statements as found in Item 8, we make certain estimates for loss contingencies, including decisions related to legal proceedings and reserves.  Because, by definition, these estimates and assumptions involve the use of judgment, our actual financial results may differ from these estimates.

Our strategy of outsourcing certain functions and operations may fail to reduce our costs for these services and may increase our risks.

We have an outsourcing contract with HP Enterprise Systems (HP and formerly Electronic Data Systems) to provide warehousing, distribution, and information system operations.  Under the terms of the outsourcing contract and its addendums, HP provides warehousing and distribution services and supports our various information systems.  Due to the nature of our outsourced operations, we are unable to exercise the same level of control over outsourced functions and the actions of HP employees in outsourced roles as our own employees.  As a result, the inherent risks associated with these outsourced areas of operation may be increased.

Our outsourcing contracts with HP also contain early termination provisions that we may exercise under certain conditions.  However, in order to exercise the early termination provisions, we would have to pay specified penalties to HP depending upon the circumstances of the contract termination.



We have significant intangible asset, goodwill, and long-term asset balances that may be impaired if cash flows from related activities decline.

At August 31, 20112012 we had $61.7$59.2 million of intangible assets, which were primarily generated from the fiscal 1997 merger with the Covey Leadership Center, and $9.2 million of goodwill, which was generated by the fiscal 2009 acquisition of CoveyLink Worldwide LLC and the payment of subsequent contingent earnout payments.  Our intangible assets are evaluated for impairment based qualitative factors or upon cash flows (definite-lived intangible assets) and estimated royalties from revenue streams (indefinite-lived intangible assets). if necessary.  Our goodwill is evaluated through qualitative factors and by comparing the fair value of the reporting unit to the carrying value of the goodwill balance.balance if necessary.  Our intangible assets, goodwill, and other long-term assets may become impaired if the corresponding cash flows associated with these assets declines in future periods or if our market capitalization declines significantly in future periods.  Although our current sales, cash flows, and market capitalization are sufficient to support the carrying basis of these long-lived assets, if our sales, cash flows, or common stock price decline, we may be faced with significant asset impairment charges that would have an adverse impact upon our results of operations.

Our business could be negatively affected if we incur legal liability in connection with providing our solutions and services.

If we fail to meet our contractual obligations, fail to disclose our financial or other arrangements with our business partners, or otherwise breach obligations to clients, we could be subject to legal liability.  We may enter into non-standard agreements because we perceive an important economic opportunity or because our personnel did not adequately adhere to our guidelines.  We may also find ourselves committed to providing services that we are unable to deliver or whose delivery will cause us financial loss.  If we cannot, or do not, perform our obligations, we could face legal liability, and our contracts might not always protect us adequately through limitations on the scope of our potential liability.  If we cannot meet our contractual obligations to provide services, and if our exposure is not adequately limited through the terms of our agreements, then we might face significant legal liability, and our business could be adversely affected.




Weour credit facility may need additional capital in the future,have an adverse effect upon our business and this capital may not be available to us on favorable terms or at all.operations.

We may need to raise additional funds through public or private debt offerings or equity financings in order to:

·  Develop new services, programs, or offerings
·  Take advantage of opportunities, including expansion of the business
·  Respond to competitive pressures

At August 31, 2011 our line of credit has a remaining maturity of less than one year.  In order to obtain a more favorable interest rate on ourOur line of credit facility requires us to be in compliance with customary non-financial terms and conditions as well as specified financial ratios.  Failure to comply with these terms and conditions or maintain adequate financial performance to comply with specific financial ratios entitles the credit facility requires an annual renewal.  We currently believe that we will be successful in obtaining a new or extended line of credit from our existing lender prior to certain remedies, including the expiration ofright to immediately call due any amounts outstanding on the current credit facility in March 2012 to ensure available liquidity in future periods.  Additional potential sources of liquidity include factoring receivables, issuance of additional equity, or issuance of debt from public or private sources.  However, no assurance can be provided that we will obtain a new or extended line of credit or term loan.  Such events would have an adverse effect upon our business and operations as there can be no assurance that we may be able to obtain other forms of financing or raise additional financing from other sourcescapital on terms that would be acceptable to us.  If necessary, we will evaluate all of these options and select one or more of them depending on overall capital needs and the associated cost of capital.  If we are unsuccessful in obtaining a renewal or extension of our line of credit, or additional financing, we believe that cash flows from operations combined with a number of initiatives we would implement in the months preceding the due date will create sufficient liquidity to pay down any outstanding balance on the line of credit.  These initiatives include deferral of capital purchases for externally developed curriculum and uncommitted capital expenditures; deferral of executive team compensation; deferral of certain related party contractual royalties and earnout payments; substantial reduction of associate salaries; reduction of operating expenses, including non-critical travel; and deferral of payments to other vendors in order to generate sufficient cash.  However, there can be no assurance that we will successfully implement these initiatives.

Any additional capital raised through the sale of equity could dilute current shareholders’ ownership percentage in us.  Furthermore, we may be unable to obtain the necessary capital on terms or conditions that are favorable to us, or at all.

We are the creditor for a management common stock loan program that may not be fully collectible.

We are the creditor for a loan program that provided the capital to allow certain management personnel the opportunity to purchase shares of our common stock.  For further information regarding our management common stock loan program, refer to the notes to our consolidated financial statements as found in Item 8 of this Annual Report on Form 10-K.  Our inability to collect all, or a portion, of these receivables could have an adverse impact upon our financial position and cash flows compared to full collection of the loans.

We may have exposure to additional tax liabilities.

As a multinational company, we are subject to income taxes as well as non-income based taxes in both the United States and various foreign tax jurisdictions.  Significant judgment is required in determining our worldwide provision for income taxes and other tax liabilities.  In the normal course of a global business, there are many intercompany transactions and

calculations where the ultimate tax determination is uncertain.  As a result, we are routinely subject to audits by various taxing authorities.  Although we believe that our tax estimates


are reasonable, we cannot guarantee that the final determination of these tax audits will not be different from what is reflected in our historical income tax provisions and accruals.

We are also subject to non-income taxes such as payroll, sales, use, value-added, and property taxes in both the United States and various foreign jurisdictions.  We are routinely audited by tax authorities with respect to these non-income taxes and may have exposure from additional non-income tax liabilities.

We could have liability or our reputation could be damaged if we do not protect client data or if our information systems are breached.

We are dependent on information technology networks and systems to process, transmit, and store electronic information and to communicate among our locations around the world and with our clients. Security breaches of this infrastructure could lead to shutdowns or disruptions of our systems and potential unauthorized disclosure of confidential information.  We are also required at times to manage, utilize, and store sensitive or confidential client or employee data.  As a result, we are subject to numerous U.S. and foreign jurisdiction laws and regulations designed to protect this information, such as the various U.S. federal and state laws governing the protection of individually identifiable information.  If any person, including any of our associates, negligently disregards or intentionally breaches our established controls with respect to such data or otherwise mismanages or misappropriates that data, we could be subject to monetary damages, fines, and/or criminal prosecution.  Unauthorized disclosure of sensitive or confidential client or employee data, whether through systems failure, employee negligence, fraud, or misappropriation could damage our reputation and cause us to lose clients.

International hostilities, terrorist activities, and natural disasters may prevent us from effectively serving our clients and thus adversely affect our operating results.

Acts of terrorist violence, armed regional and international hostilities, and international responses to these hostilities, natural disasters, global health risks or pandemics, or the threat of or perceived potential for these events, could have a negative impact on our directly owned or licensee operations.  These events could adversely affect our clients’ levels of business activity and precipitate sudden significant changes in regional and global economic conditions and cycles.  These events also pose significant risks to our people and to physical facilities and operations around the world, whether the facilities are ours or those of our alliance partners or clients.  By disrupting communications and travel and increasing the difficulty of obtaining and retaining highly skilled and qualified personnel, these events could make it difficult or impossible for us or our licensee partners to deliver services to clients.  Extended disruptions of electricity, other public utilities, or network services at our facilities, as well as system failures at, or security breaches in, our facilities or systems, could also adversely affect our ability to serve our clients.  While we plan and prepare to defend against each of these occurrences, we might be unable to protect our people, facilities, and systems against all such occurrences.  We generally do not have insurance for losses and interruptions caused by terrorist attacks, conflicts, and wars.  If these disruptions prevent us from effectively serving our clients, our operating results could be adversely affected.

Our sales office in Japan is located in Tokyo and was slightly damaged by the recent natural disasters that occurred in that country.  Our associates were unharmed, but continued disruptions from damaged transportation and concerns over radiation levels from damaged



nuclear reactors have caused significant interruptions to the business climate in Japan.  Although we are currently unable to estimate the financial impact of these disasters on our business (from lost or postponed sales) we anticipate that these conditions may have an adverse impact upon our operations in Japan in future periods, depending upon the timeliness of the resolution of these business environment issues.

Our future quarterly operating results are subject to factors that can cause fluctuations in our stock price.

Historically, our stock price has experienced significant volatility.  We expect that our stock price may continue to experience volatility in the future due to a variety of potential factors that may include the following:

·  Fluctuations in our quarterly results of operations and cash flows
·  Increased overall market volatility
·  Variations between our actual financial results and market expectations
·  Changes in our key balances, such as cash and cash equivalents
·  Currency exchange rate fluctuations
·  Unexpected asset impairment charges
·  Lack of, or increased, analyst coverage

In addition, the stock market has recently experienced substantial price and volume fluctuations that have impacted our stock and other equity issues in the market.  These factors, as well as general investor concerns regarding the credibility of corporate financial statements, may have an adverse effect upon our stock price in the future.

We may fail to meet analyst expectations, which could cause the price of our stock to decline.

Our common stock is publicly traded on the New York Stock Exchange, and at any given time various securities analysts follow our financial results and issue reports on us.  These periodic reports include information about our historical financial results as well as the analysts’ estimates of our future performance.  The analysts’ estimates are based on their own opinions and are often different from our estimates or expectations.  If our operating results are below the estimates or expectations of public market analysts and investors, our stock price could decline.  If our stock price is volatile, we may become involved in securities litigation following a decline in prices.  Any litigation could result in substantial costs and a diversion of management’s attention and resources that are needed to successfully run our business.

Ineffective internal controls could impact our business and operating results.

Our internal control over financial reporting may not prevent or detect misstatements because of its inherent limitations, including the possibility of human error, the circumvention or overriding of controls, or fraud.  Even effective internal controls can provide only reasonable assurance with respect to the preparation and fair presentation of financial statements.  If we fail to maintain the adequacy of our internal controls, including any failure to implement required new or improved controls, or if we experience difficulties in their implementation, our business and operating results may be harmed and we could fail to meet our financial reporting obligations.




New or more stringent governmental regulations could adversely affect our business.

Increased government regulations to limit carbon dioxide and other greenhouse gas emissions as a result of concern over climate change may result in increased compliance costs and other financial obligations for us.  We rely on the ability of our consultants and salespeople to travel to client destinations using automobiles and jet aircraft, which use fossil fuels.  Legislation, regulation, or additional taxes affecting the cost of these inputs could adversely affect our profitability.

The Company’s use of accounting estimates involves judgment and could impact our financial results.

Our most critical accounting estimates are described in Management’s Discussion and Analysis found in Item 7 of this report under the section entitled “Use of Estimates and Critical Accounting Policies.”  In addition, as discussed in various footnotes to our financial statements as found in Item 8, we make certain estimates for loss contingencies, including decisions related to legal proceedings and reserves.  Because, by definition, these estimates and assumptions involve the use of judgment, our actual financial results may differ from these estimates.


ITEM 1B.1B.  UNRESOLVED STAFF COMMENTS

None.



 
ITEM 2.  PROPERTIES

Our principal executive offices are located in Salt Lake City, Utah and as of August 31, 2011,2012, all of the facilities used in our operations are leased.  Our leased facilities primarily consist of sales and administrative offices both in the United States and various countries around the world.  We also lease warehouse and distribution space at independent facilities in certain foreign countries.  Our corporate headquarters lease is accounted for as a financing arrangement and all other facility lease agreements are accounted for as operating leases that expire at various dates through the year 2025.

Corporate Facilities
Corporate Headquarters and Administrative Offices:
Salt Lake City, Utah (7 buildings)

U.S./Canada Sales Offices
Regional Sales Offices:
United States (4 locations)

Administrative Offices:
United States (2 locations)

International Facilities
International Administrative/Sales Offices:
Australia (3 locations)
England (1 location)
Japan (1 location)

International Distribution Facilities:
Australia (1 location)
England (1 location)
Japan (1 location)
New Zealand (1 location)

During fiscal 2011, we moved our international office in Japan to a new location, which we anticipate will reduce our office lease expense in Japan.  There2012, there were no other significant changes to the properties used for our properties during fiscal 2011.operations.  We consider our existing facilities to be in good condition and suitable for our current and anticipated level of operations in the upcoming fiscal year.year and in future periods.

A significant portion of our corporate headquarters campus located in Salt Lake City, Utah is subleased to severalmultiple unrelated entities.


ITEM 3.  LEGAL PROCEEDINGS

On April 20, 2010, Moore Wallace North America, Inc. doing business as TOPS filed a complaint against FC Organizational Products, LLC (formerly Franklin Covey Products, LLC)(FCOP) in the Circuit Court of Cook County, Illinois, for breach of contract.  The complaint also named us as a defendant and alleged that we should be liable for FC Organizational Products’FCOP’s debts under the doctrine of alter ego or fraudulent transfer.  We are still inOn December 23, 2011, Moore Wallace North America, Inc., FCOP, and the early stagesCompany entered into a settlement agreement and mutual release.  Under the terms of this litigationagreement, FCOP paid Moore Wallace North America, Inc. a specified sum to settle the complaint and any potential liability is not currently estimable.  We believe that we have meritorious defenses against this action, and we will continue to vigorously defend it.reimbursed us for legal fees incurred in defense of the allegations.



The Company is also the subject of certain other legal actions, which we consider routine to our business activities.  At August 31, 2011,2012, we believe that, after consultation with legal counsel, any potential liability to the Company under these other actions will not materially affect our financial position, liquidity, or results of operations.


ITEM 4. RESERVEDMINE SAFETY DISCLOSURES

Not applicable.



ITEM 5ITEM 5.
MARKET FOR THE REGISTRANT’S COMMON EQUITY, RELATED SHAREHOLDERSTOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

Our common stock is listed and traded on the New York Stock Exchange (NYSE) under the symbol “FC.”  The following table sets forth the high and low sale prices per share for our common stock, as reported by the NYSE, for the fiscal years ended August 31, 20112012 and 2010.2011.

 High  Low 
Fiscal Year Ended August 31, 2012:      
Fourth Quarter
 $10.79  $8.92 
Third Quarter
  9.85   8.07 
Second Quarter
  9.97   8.02 
First Quarter
  10.00   6.25 
 High  Low         
Fiscal Year Ended August 31, 2011:              
Fourth Quarter
 $12.15  $7.56  $12.15  $7.56 
Third Quarter
  9.50   6.91   9.50   6.91 
Second Quarter
  9.55   7.26   9.55   7.26 
First Quarter
  9.30   6.06   9.30   6.06 
        
Fiscal Year Ended August 31, 2010:        
Fourth Quarter
 $7.52  $5.35 
Third Quarter
  8.19   5.75 
Second Quarter
  6.39   5.06 
First Quarter
  6.44   4.76 

We did not pay or declare dividends on our common stock during the fiscal years ended August 31, 20112012 or 2010.2011.  We currently anticipate that we will retain all available funds to repay our loan obligations, finance future growth and business opportunities, and to purchase outstanding shares of our common stock.

As of October 31, 2011,2012, the Company had 17,735,56418,071,010 shares of common stock outstanding, which were held by 702697 shareholders of record.

Purchases of Common Stock

The following table summarizes the purchases of our common stock during the fiscal quarter ended August 31, 2011:2012:



 
 
 
 
 
 
 
Period
 
 
 
 
 
Total Number of Shares Purchased
  
 
 
 
 
 
Average Price Paid Per Share
 
 
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs
 
Maximum Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs
(in thousands)
 
May 29, 2011 to July 2, 2011  -  $- 
 
none
 $2,413 
              
July 3, 2011 to  July 30, 2011  -   - 
 
none
  2,413 
              
July 31, 2011 to August 31, 2011  71(2)  11.40 
 
none
  2,413(1)
              
Total Common Shares  71  $11.40 
 
none
    
 
 
 
 
 
 
 
Period
 
 
 
 
 
Total Number of Shares Purchased
  
 
 
 
 
 
Average Price Paid Per Share
  Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs  
Maximum Dollar Value of Shares That May Yet Be Purchased Under the Plans or Programs
(in thousands)
 
May 27, 2012 to June 30, 2012  -  $-  none  $10,000 
                
July 1, 2012 to  July 28, 2012  23,754   9.50   13,002   9,876 
                 
July 29, 2012 to August 31, 2012  48,394   10.46   28,083   9,582(1)
                 
Total Common Shares  72,148(2) $10.14   41,085     

(1)  In January 2006,During the quarter ended May 26, 2012, our Board of Directors approved thea plan to purchase of up to $10.0 million of ourthe Company’s outstanding common stock.  We intend to use available cash in excess of $10.0 million to make the purchases.  All previous authorizedpreviously existing common stock purchaserepurchase plans were canceled.canceled and the new common share repurchase plan does not have an expiration date.  Following the approval of this common stock purchase plan, we have purchased a total of 1,009,30041,085 shares of our common stock for $7.6$0.4 million through August 31, 2011 under the terms of this plan, which does not have an expiration date.2012.

(2)  TheseTotal includes 31,063 shares acquired from management stock loan participants who declared bankruptcy and the shares were acquiredreleased to the Company from a former employee who approached us regarding a purchase transaction.the bankruptcy court.  The shares were valued usingat the closing share price of ourthe Company’s common stockshares on the date ofreceived and do not count against the transaction.$10.0 million plan authorized in fiscal 2012 described above.

Performance Graph

The following graph shows a comparison of cumulative total shareholder return indexed to August 31, 2006,2007, calculated on a dividend reinvested basis, for the five fiscal years ended August 31, 20112012 for Franklin Covey Co. common stock, the S&P SmallCap 600 Index, and the S&P Commercial & Professional Services Index.  We were previously included in the S&P 600 SmallCap Index and were assigned to the S&P Diversified Commercial and Professional Services Index within the S&P 600 SmallCap Index.  However, during fiscal 2009, the Diversified Commercial Services Index was discontinued, and we have determined that the S&P 600 Commercial & Professional Services Index is appropriate for comparative purposes.  We are no longer a part of the S&P 600 SmallCap Index, but we believe that the S&P 600 SmallCap Index and the Commercial and Professional Services Index continue to provide appropriate benchmarks with which to compare our stock performance.



 



ITEM 6. SELECTED FINANCIAL DATA

The selected consolidated financial data presented below should be read in conjunction with our consolidated financial statements and related footnotes as found in Item 8 of this report on Form 10-K.

In the fourth quarter of fiscal 2010, we sold the product sales component of our wholly owned subsidiary in Japan to an unrelated Japan-based paper products company.  We determined that the operating results of the Japan product sales component qualified for discontinued operations presentation and we have presented the operating results of the Japan product sales component as discontinued operations for all periods prior to fiscal 2011 that are presented in this report and have adjusted the financial statement information presented below to be consistent with the discontinued operations presentation.

During fiscal 2008, we sold substantially all of the assets of our CSBU, which was primarily responsible for the sale of our products to consumers, to FC Organizational Products, LLC (formerly Franklin Covey Products).  Based upon applicable accounting guidance, the operations of the CSBU did not qualify for discontinued operations presentation, and therefore, no prior periods were adjusted to reflect the sale of the CSBU assets.

August 31, 2011  2010  2009  2008  2007  2012  2011  2010  2009  2008 
In thousands, except per share data                              
                              
Income Statement Data:                              
Net sales $160,804  $136,874  $123,134  $252,074  $276,660  $170,456  $160,804  $136,874  $123,134  $252,074 
Income (loss) from operations  11,112   4,038   (11,840)  14,204   16,133   17,580   11,112   4,038   (11,840)  14,204 
Net income (loss) from continuing operations before income taxes    8,446     1,180   (14,862)    11,278     13,714     13,747     8,446     1,180   (14,862)    11,278 
Income tax benefit (provision)  (3,639)  (2,484)  3,814   (6,738)  (7,172)  (5,906)  (3,639)  (2,484)  3,814   (6,738)
Income (loss) from continuing operations  4,807   (1,304)  (11,048)  4,540   6,542   7,841   4,807   (1,304)  (11,048)  4,540 
Income from discontinued operations, net of tax  -   548   216   987   923   -   -   548   216   987 
Gain on sale of discontinued operations, net of tax  -   238   -   -   -   -   -   238   -   - 
Net income (loss)  4,807   (518)  (10,832)  5,527   7,465   7,841   4,807   (518)  (10,832)  5,527 
Net income (loss) available to common shareholders(1)
  4,807   (518)  (10,832)  5,527   5,250 
                                        
Earnings (loss) per share:                                        
Basic $.28  $(.04) $(.81) $.28  $.27  $.44  $.28  $(.04) $(.81) $.28 
Diluted  .27   (.04)  (.81)  .28   .26   .43   .27   (.04)  (.81)  .28 
                                        
Balance Sheet Data:                                        
Total current assets $52,056  $50,278  $40,142  $66,661  $69,653  $64,195  $52,056  $50,278  $40,142  $66,661 
Other long-term assets  9,353   9,396   11,608   11,768   14,542   9,534   9,353   9,396   11,608   11,768 
Total assets  151,427   149,005   143,878   177,677   196,181   164,080   151,427   149,005   143,878   177,677 
                                        
Long-term obligations  39,859   32,988   32,191   38,762   35,178   40,368   39,859   32,988   32,191   38,762 
Total liabilities  72,111   77,970   74,874   99,500   95,476   73,525   72,111   77,970   74,874   99,500 
                                        
Shareholders’ equity  79,316   71,035   69,004   78,177   100,705   90,555   79,316   71,035   69,004   78,177 

(1)  During fiscal 2007, we redeemed all remaining outstanding shares of preferred stock at its liquidation preference of $25 per share plus accrued dividends.





 
IITEM TEM 7. MANAGEMENT'S  MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS

The following management’s discussion and analysis is intended to provide a summary of the principal factors affecting the results of operations, liquidity and capital resources, contractual obligations, and the critical accounting policies of Franklin Covey Co. (also referred to as the Company, we, us, our, and Franklin Covey) and subsidiaries.  This discussion and analysis should be read together with our consolidated financial statements and related notes, which contain additional information regarding the accounting policies and estimates underlying our financial statements.  Our consolidated financial statements and related notes are presented in Item 8 of this report on Form 10-K.

BUSINESS OVERVIEWEXECUTIVE SUMMARY

Franklin Covey Co. is a leading global providercontent and intellectual property company focused on individual and organizational performance.  Our mission is to “enable greatness in people and organizations everywhere,” and we believe that we are experts at solving seven pervasive, intractable problems, each of training and consulting services with 590which requires a change in human behavior.  Our approximately 630 employees worldwide are organized to address these seven problems, which include the following: Leadership, Execution, Productivity, Trust, Loyalty, Sales Performance, and Education.  As we deliver our solutions to these problems, we believe there are four important characteristics that deliver principle-based curriculums and effectiveness tools todistinguish us from our customers.  Our training, consulting services, books, and related accessories are designed to help organizations and individuals transform the way they conduct their business and personal lives to enable them to achieve greatness.  We have divided our curriculums into the following seven major categories, or practices:competitors.

·1.  Leadership
World Class Content – Our content is principle centered and based on natural laws of human behavior and effectiveness.  Our content is designed to build new skillsets, establish new mindsets, and provide enabling toolsets.
·  Productivity
·  Trust
·  Execution
·  Sales Performance
·  Education
·  Customer Loyalty

Our practices are designed to provide world-class content and delivery, including best-selling books and audio, innovative and widely recognized thought leadership, multiple delivery and teaching methods, a practice-centric focused sales force, and practice-specific marketing support.  These elements allow us to offer our clients training and consulting solutions that are designed to improve individual and organizational behaviors, deliver content that adapts to an organization’s unique needs, and provide meaningful improvements in our client’s business performance.
2.  
Breadth and Scalability of Delivery Options – We have a wide range of content delivery options, including: on-site training, training led through certified facilitators, on-line learning, blended learning, intellectual property licenses, and organization-wide transformational processes, including consulting and coaching.

3.  
Global Capability – We operate four regional sales offices in the United States; wholly owned subsidiaries in Australia, Japan, and the United Kingdom; and contract with licensee partners who deliver our curriculum and provide services in over 140 other countries and territories around the world.

4.  
Transformational Impact and Reach – We hold ourselves responsible for and measure ourselves by our clients’ achievement of transformational results.

We operate globally with one common brand and business model designed to enable us to provide clients around the world with the same high level of service.  To achieve this level of service, we operate four regional sales offices in the United States; operate wholly owned subsidiaries in Australia, Japan, and the United Kingdom; and contract with licensee partners who deliver our curriculums and provide services in over 140 other countries and territories around the world.  Our services and products are available through professional consulting services, training on-site at client locations by Franklin Covey consultants, training on-site at client locations by client employees who have been certified to deliver our content (facilitators), international licensees, public workshops, and through a series of offerings delivered via the Internet.  These offerings are described in further detail on our web site at www.franklincovey.com.  The information contained in, or that can be accessed through, our website does not constitute a part of this annual report.  These descriptions should not be viewed as a warranty or guarantee of results.  We have some of the best-known offerings in the training industry, including a suite of individual-effectiveness and leadership-development training products based on the best-selling book, The 7 Habits of Highly Effective People and its execution process, The 4 Disciplines of Execution.

Our results for the fiscal year ended August 31, 2012 reflect continued momentum in the marketplace as we experienced improved operating results and strengthened our liquidity position during the fiscal year.  Our sales increased to $170.5 million compared with $160.8 million in fiscal 2011 and $136.9 million in fiscal 2010.  Our fiscal 2012 sales represent 6 percent growth compared with fiscal 2011 and 25 percent growth compared with fiscal 2010.  Fiscal 2012 fourth quarter sales were $51.0 million, which represents the strongest quarterly sales performance ever under our current business model.  Sales growth was generally broad based across our primary delivery channels and course offerings during the year.  The following table sets forth sales data from our continuing operations by category and by our primary delivery channels (in thousands):


 
YEAR ENDED
AUGUST 31,
 
 
2012
  Percent change  
 
2011
  Percent change  
 
2010
 
Sales by Category:               
Training and consulting services $158,779   5  $150,976   17  $129,462 
Products  8,456   13   7,455   76   4,226 
Leasing  3,221   36   2,373   (26)  3,186 
  $170,456   6  $160,804   17  $136,874 
                     
Sales by Channel:                    
U.S./Canada direct $86,698   2  $85,397   24  $68,695 
International direct  28,773   5   27,464   13   24,228 
International licensees  14,301   14   12,590   14   11,092 
National account practices  27,367   20   22,780   17   19,447 
Self-funded marketing  8,368   (7)  9,013   12   8,075 
Other  4,949   39   3,560   (33)  5,337 
  $170,456   6  $160,804   17  $136,874 

Nearly all of our major practices and content groups had increased sales and we believe that our ongoing investments in curriculum development and increasing the size of our sales force will help us maintain this favorable sales growth momentum.

Our gross profit for fiscal 2012 increased to $112.7 million compared with $103.5 million in fiscal 2011 primarily due to increased sales.  Our gross margin, which is gross profit as a percent of sales, increased to 66.1 percent compared with 64.3 percent in fiscal 2011 primarily due to increased international licensee royalty revenues and increased facilitator sales.

Our operating expenses increased $2.7 million primarily due to a $4.2 million increase in selling, general, and administrative expenses that was partially offset by a $0.4 million decrease in depreciation expense and a $1.0 million decrease in amortization expense.

Increased sales and improved operating margins combined to increase our income from operations to $17.6 million compared with $11.1 million in fiscal 2011.  Our net income increased 63 percent to $7.8 million ($.43 per diluted share) in fiscal 2012 compared with $4.8 million ($.27 per diluted share) in the prior year.

Further details regarding these items can be found in the comparative analysis of fiscal 2012 to fiscal 2011 as discussed within this management’s discussion and analysis.

Our liquidity position strengthened significantly during fiscal 2012 and we had $11.0 million of cash and cash equivalents at August 31, 2012 compared with $3.0 million at August 31, 2011.  Our working capital (current assets minus current liabilities) increased to $27.5 million at August 31, 2012 compared with $16.7 million at the end of fiscal 2011.  For further information regarding our cash flows and liquidity refer to the Liquidity and Capital Resources discussion found later in this management’s discussion and analysis.

Business Overview

We believe that our internal, or organic, growth and continued innovation with respect to our content and curriculums are the foundation of our long-term strategic growth plan.  Each year we invest significantly in the development and enhancement of our existing content and to develop new services, features, and products.  During the fall of 2011, we introduced a new productivity course entitled The 5 Choices to Extraordinary Productivity, which is based on scientific research and years of experience and that is



designed to produce a measurable increase in personal and organizational productivity.  We expect to continue the introduction of new or refreshed content and delivery methods and consider them key to our long-term success.

Other key factors that influence our operating results include the number of organizations that are active customers; the number of people trained within those organizations; the continuation or renewal of

existing services contracts; the availability of budgeted training spending at our clients and prospective clients, which is significantly influenced by general economic conditions; and our ability to manage operating costs necessary to develop and provide meaningful training and related products and services to our clients.  For a further discussion of risk factors that may influence our results of operations and financial position, refer to Item 1A - Business Risks as contained in this report on Form 10-K.

Our fiscal year ends on August 31, and unless otherwise indicated, fiscal 2012, fiscal 2011, and fiscal 2010 and fiscal 2009 refer to the twelve-month periods ended August 31, 2012, 2011, 2010, and 20092010 and so forth.

RESULTS OF OPERATIONS

Overview of the Fiscal Year ended August 31, 2011

Our fiscal 2011 financial results marked the second consecutive year of significant improvement over prior year results.  During fiscal 2011 we continued to experience broad-based improvements in our training and consulting sales at nearly all of our regional offices and directly owned international offices as well as from most of our international licensees.  Nearly all of our major practices and content groups had increased sales and we believe that our ongoing investments in curriculum development and increasing the size of our sales force will help us maintain this favorable momentum.

For the fiscal year ended August 31, 2011, our consolidated sales increased 17 percent to $160.8 million compared with $136.9 million in fiscal 2010.  Increased sales and continued strong gross margins contributed to improved operating results in fiscal 2011 as we recognized income from operations of $11.1 million compared with $4.0 million in the prior year.  Our income before the provision for income taxes was $8.4 million, a $7.2 million improvement over the $1.2 million recognized in fiscal 2010.  We recorded a $3.6 million income tax provision during fiscal 2011 compared with $2.5 million in fiscal 2010, primarily due to increased pre-tax earnings.  These improvements contributed to our improvement in net income, which totaled $4.8 million, or $0.27 per diluted share, in fiscal 2011 compared to a net loss of $0.5 million, or ($0.04) per share in fiscal 2010.

The following information is intended to provide an overview of the primary factors that influenced our financial results for the fiscal year ended August 31, 2011:

·  
SalesOur consolidated sales from continuing operations increased $23.9 million, or 17 percent, compared to fiscal 2010.  Sales increased at all of our U.S./Canadian regional offices, at our government services office, at all but one of our international direct offices, in two of our three national account practices, and from increased book royalties.  Royalty revenue from our international licensee partners also increased compared to the prior year.  Sales improvements during the fiscal year were broad based and included nearly all of our practices and product lines.

·  
Gross Profit – Consolidated gross profit increased to $103.5 million in fiscal 2011 compared to $89.1 million in fiscal 2010 primarily due to increased sales as described above.  Our gross margin, which is gross profit stated as a percentage of sales, decreased slightly to 64.3 percent compared with 65.1 percent in fiscal 2010.

·  
Operating Costs – Our operating costs increased by $7.3 million compared to fiscal 2010, which was the net result of a $7.7 million increase in selling, general, and administrative costs; a $0.2 million decrease in amortization expense; and a $0.1 million decrease in depreciation expense.

Further details regarding these items can be found in the comparative analysis of fiscal 2011 to fiscal 2010 as discussed within this management’s discussion and analysis.



The following table sets forth, for the fiscal years indicated, the percentage of total sales represented by the line items through income or lossfrom continuing operations before income taxes in our consolidated statements of operations:operations.  This table should be read in conjunction with the following discussion and analysis and the consolidated financial statements, including the related notes to the consolidated financial statements:

YEAR ENDED
AUGUST 31,
 2011  2010  2009  2012  2011  2010 
Sales:                  
Training and consulting services  93.9%  94.6%  93.3%  93.1%  93.9%  94.6%
Products  4.6   3.1   3.8   5.0   4.6   3.1 
Leasing  1.5   2.3   2.9   1.9   1.5   2.3 
Total sales  100.0   100.0   100.0   100.0   100.0   100.0 
                        
Cost of sales:                        
Training and consulting services  32.3   32.1   33.1   30.6   32.3   32.1 
Products  2.3   1.6   2.1   2.3   2.3   1.6 
Leasing  1.1   1.2   1.6   1.0   1.1   1.2 
Total cost of sales  35.7   34.9   36.8   33.9   35.7   34.9 
Gross profit  64.3   65.1   63.2   66.1   64.3   65.1 
                        
Selling, general, and administrative  53.0   56.7   61.6   52.5   53.0   56.7 
Depreciation  2.2   2.7   3.6   1.8   2.2   2.7 
Amortization  2.2   2.7   3.0   1.5   2.2   2.7 
Restructuring costs  -   -   1.7 
Impairment of assets  -   -   2.9 
Total operating expenses  57.4   62.1   72.8   55.8   57.4   62.1 
Income (loss) from operations  6.9   3.0   (9.6)
Income from operations  10.3   6.9   3.0 
Interest income  0.0   0.0   0.0   0.0   0.0   0.0 
Interest expense  (1.6)  (2.1)  (2.5)  (1.4)  (1.6)  (2.1)
Income (loss) from continuing operations before income taxes  5.3%  0.9%  (12.1)%
Discount on related party receivable  (0.8)  -   - 
Income from continuing operations before income taxes  8.1%  5.3%  0.9%


FISCAL 20112012 COMPARED TO FISCAL 20102011

Sales

We offer a variety of training courses, consulting services, and training-related products that are focused on leadership, execution, productivity, trust, loyalty, sales performance, and education that are provided both domestically and internationally through our sales force, certified client facilitators, international licensee partners, or through the Internet in on-line presentations.  For the fiscal year ended August 31, 2012, our consolidated sales increased by $9.7 million to $170.5 million.  The following table sets forth sales data from continuing operations by category and byanalysis for the fiscal year ended August 31, 2012 is based on activity through our primary delivery channels (in thousands):sales channels:

 
YEAR ENDED
AUGUST 31,
 
 
2011
  Percent change from prior year  
 
2010
  Percent change from prior year  
 
2009
 
Sales by Category:               
Training and consulting services $150,976   17  $129,462   13  $114,910 
Products  7,455   76   4,226   (9)  4,668 
Leasing  2,373   (26)  3,186   (10)  3,556 
  $160,804   17  $136,874   11  $123,134 
                     
Sales by Channel:                    
U.S./Canada direct $85,397   24  $68,695   6  $64,637 
International direct  27,464   13   24,228   (5)  25,505 
International licensees  12,590   14   11,092   2   10,880 
National account practices  22,780   17   19,447   175   7,066 
Self-funded marketing  9,013   12   8,075   (19)  9,954 
Other  3,560   (33)  5,337   5   5,092 
  $160,804   17  $136,874   11  $123,134 





The following analysis of our sales performance for the fiscal year ended August 31, 2011 is based on activity through our primary delivery channels as shown above.

U.S./Canada Direct – This channel includes our four regional field offices that serve clients in the United States and Canada and our government services group.  During fiscal 2012, sales through our four regional offices increased by $4.7 million, or 8 percent, compared to the prior year.  We believe that our strategy of additional sales personnel, increased events, and focus on our practice groups were key drivers of increased sales at our regional sales offices during the year.  Partially offsetting increased regional office sales were expected reductions from contracts with a governmental agency that included more revenue in the initial phases (which occurred primarily in fiscal 2011) of the contracts than in subsequent periods.  As a result, sales through our government services group decreased $3.4 million compared with fiscal 2011.  However, during the third quarter of fiscal 2012 we won a renewal of these contracts with the governmental agency and we expect to continue to deliver training and consulting services throughout the life of these contracts, which includes the first three quarters of fiscal 2013, at similar levels to those delivered in the corresponding periods of fiscal 2012.  We believe that we will be successful in renewing these contracts in fiscal 2013, but we cannot guarantee a successful outcome as many of the aspects of renewal are out of our control.  Our sales through the U.S./Canada direct channel in future periods will be sensitive to general economic conditions and renewal of the existing contracts, such as the government services contracts described above.  However, we remain optimistic about future growth and looking forward, our pipeline of booked days and awarded revenue continues to be strong and at August 31, 2012 exceeded the prior year.
Subsequent to August 31, 2012 the northeastern region of the United States suffered significant infrastructure damage from Hurricane Sandy and other storms that followed.  As a result of these storms, many of our clients were unable to operate their businesses for a period of time.  Although we expect our clients to reschedule postponed programs in future periods, we anticipate that storm related cancelations may adversely impact our first quarter sales in fiscal 2013 by approximately $0.3 million to $0.4 million.

International Direct – Our three international offices are located in Australia, Japan, and the United Kingdom.  The improvement in international direct sales was primarily due to increased sales in Japan, which increased $2.2 million compared with fiscal 2011.  The sales growth in Japan was primarily due to the recovery of the Japanese economy from the effects of the devastating earthquake and tsunami that struck northern Japan during March 2011.  Sales were also up $0.2 million at our office in the United Kingdom during fiscal 2012.  However, these increases were partially offset by a $1.1 million decrease in sales at our office in Australia, which were primarily attributable to sales force performance issues that we have addressed and we expect improvement in Australia in future periods.  During fiscal 2012, the translation sales from foreign currencies to United States dollars had a $0.7 million favorable impact on our international office sales.

International Licensees – In countries or foreign locations where we do not have an office, our training and consulting services are delivered through independent licensees, which may translate and adapt our curriculums to local preferences and customs, if necessary.  Our licensee sales increased $1.7 million compared with the prior year as many of our licensees reported strengthening sales in their countries during the year, which resulted in increased royalties.  However, continued civil unrest and economic uncertainty in some of the countries where our licensees operate may have adverse effects on certain licensees’ performance in future periods.

National Account Practices – Our national account practices are comprised of programs that are not typically offered in our regional field offices and include The Leader In Me curriculum designed for students from our education practice, Helping Clients Succeed from the sales performance group, and Winning Customer Loyalty from our customer loyalty practice.  During fiscal 2012, our national account practice sales increased due to a $4.2 million increase in education practice sales resulting from a general increase in demand for these school-based services as The Leader In Me program continues to generate favorable results at schools in the United States and in other countries.  Our sales performance practice also increased sales by $0.9 million over the prior year as this group obtained new contracts during the fiscal year.  These increases were partially offset by a $0.5 million decrease in customer loyalty practice sales primarily resulting from the completion of a large contract in fiscal 2012.



Self-Funded Marketing – This group includes our public programs, book and audio sales, and speeches through our speakers’ bureau.  The decrease in sales was due to reduced public speaking revenues resulting primarily from the retirement of Dr. Stephen R. Covey from public speaking events in late fiscal 2011.  Decreased speakers’ bureau sales were partially offset by a $0.5 million increase in book and audio product sales resulting primarily from the release of new publications during the year.  We expect to continue to release new publications in future periods and believe that these new publications will continue to show strong performance in the marketplace.

Other – Our other sales are comprised primarily of leasing sales and shipping and handling revenues.  The increase in other sales was primarily due to improved leasing revenues resulting from new lease contracts at our corporate headquarters.  We continue to have vacant space available for lease at our corporate headquarters campus and we are actively seeking new tenants for this available property.

Gross Profit

Gross profit consists of net sales less the cost of services provided or the cost of goods sold.  Our cost of sales includes the direct costs of conducting seminars, including presenter costs, materials used in the production of training products and related accessories, assembly and manufacturing labor costs, freight, and certain other overhead costs.  Gross profit may be affected by, among other things, the mix of training and consulting courses sold to clients, prices of materials, labor rates, changes in product discount levels, and freight costs.

Our consolidated gross profit for the fiscal year ended August 31, 2012 increased to $112.7 million compared with $103.5 million in the prior fiscal year.  The increase was primarily due to significantly improved sales in fiscal 2012 over fiscal 2011.  Our consolidated gross margin increased to 66.1 percent of sales in fiscal 2012 compared with 64.3 percent in the prior year.  The improvement in gross margin was primarily due to increased international licensee royalty revenues, increased facilitator sales, and increased intellectual property license sales, all of which have higher gross margins than the majority of our other programs and services.

Operating Expenses

Selling, General and AdministrativeOur selling, general, and administrative (SG&A) expenses in fiscal 2012 increased $4.2 million compared with fiscal 2011.  However, as a percent of sales, SG&A expenses declined to 52.5 percent of sales compared to 53.0 percent in the prior year.  The increase in SG&A expenses was primarily due to 1) a $3.2 million increase in associate costs resulting from increased sales commissions and bonuses resulting from improved sales and operating results, and the addition of new personnel; 2) a $2.4 million increase in advertising and promotional costs that were primarily related to the launch of our new productivity offering The 5 Choices to Extraordinary Productivity and the launch of new strategic marketing initiatives that we believe had a favorable impact on overall fiscal 2012 sales; and 3) a $1.0 million increase in non-cash share-based compensation costs, primarily resulting from performance awards granted in the fourth quarter of fiscal 2011.  These increases were partially offset by 1) a $1.0 million decrease in rent and utilities expenses primarily the result of reduced rent expense at our Japan office and reduced telephone and communication expenses; 2) a $0.7 million decrease in legal expenses resulting primarily from the settlement of certain litigation and the reimbursement of previously expensed legal costs; 3) $0.4 million of decreased professional services costs compared to the prior year; and 4) a $0.2 million reduction in outsourced services charges resulting primarily from a reduction in outsourced information technology support costs.

DepreciationDepreciation expense decreased by $0.4 million compared to fiscal 2011 primarily due to the full depreciation of certain capital assets during the latter half of fiscal 2012.  Based upon anticipated capital asset acquisitions in fiscal 2013 and previous depreciation expense levels, we currently expect depreciation expense to decline compared with fiscal 2012 amounts and to total approximately $2.8 million during fiscal 2013.



Amortization – Amortization expense from definite-lived intangible assets decreased $1.0 million due to the full amortization of certain intangible assets in late fiscal 2011.  As a result, we currently expect that intangible asset amortization expense will remain consistent with fiscal 2012 levels and to total approximately $2.5 million in fiscal 2013.

Discount on Related Party Receivable

Due to the settlement of litigation during fiscal 2012, with a required settlement payment by FC Organizational Products (FCOP), the amount of cash we received from FCOP was reduced from previous forecasts and our receivable balance from FCOP increased during fiscal 2012.  In the fourth quarter of fiscal 2012, we received revised information from FCOP regarding scheduled payments to us and we reclassified a portion of the FCOP receivable to long-term assets and recorded a discount charge of $1.4 million to reduce the long-term receivable to its estimated present value at August 31, 2012.  We discounted the long-term portion of the receivable based on forecasted repayments at a discount rate of 15 percent, which was the estimated risk-adjusted borrowing rate of FCOP at August 31, 2012.  This rate was based on a variety factors including, but not limited to, current market interest rates for various qualities of comparable debt, discussions with FCOP’s lenders, and an evaluation of the realizability FCOP’s future cash flows.  Based on improved operating results at FCOP during calendar 2012 and their forecasted cash flows in future periods, we believe that we will collect amounts receivable from FCOP and the discount will be recovered as interest income in future periods.  However, the failure of FCOP to pay us for these receivables may have an adverse impact on our liquidity, financial position, and cash flows in future periods.

Income Taxes

Our effective tax rate for fiscal 2012 was 43 percent and remained consistent with fiscal 2011.  Our effective income tax rate was higher than statutory combined rates primarily due to taxable interest income on outstanding management common stock loans and uncertain tax positions.  These increases in our effective rate were partially offset by the benefit of foreign tax credits in excess of the tax on income taxed by both U.S. and foreign jurisdictions.  The effective tax rate for fiscal 2012 and fiscal 2011 includes the benefit of foreign tax credits to be claimed on our U.S. federal income tax returns.

We anticipate that our cash paid for income taxes will remain significantly less than our income tax provision during the foreseeable future as we utilize domestic net operating loss carryforwards and other deferred income tax assets.  For instance, during fiscal 2012 we paid $2.3 million of cash for income taxes.  After our domestic net operating loss carryforwards are utilized, we will be able to utilize our foreign tax credits, which will reduce our income tax liability in future periods.  After utilization of these deferred tax assets, we expect our cash paid for income taxes to increase and match more closely a normalized provision for income taxes.


FISCAL 2011 COMPARED TO FISCAL 2010

Sales

The following analysis of our sales performance for the fiscal year ended August 31, 2011 is based on activity through our primary delivery channels as defined above.

U.S./Canada Direct During fiscal 2011 we had increased sales at all of our offices in this channel, including our government services group.  Sales through our regional sales offices increased by $8.4 million compared with fiscal 2010.  These sales increases were broad based across nearly all of our practices and training programs offered.  Sales through our government services group increased $8.3 million primarily due to contracts with a division of the federal government obtained during the third and fourth quarters of fiscal 2010.  We recognized $16.8 million from these government services contracts during fiscal 2011, which is more than ten percent of our consolidated revenues for the year.  Looking forward, our pipeline



International Direct –Our three international offices are located in Australia, Japan, and the United Kingdom. The improvement in international direct sales was primarily due to increased sales in Japan, which increased $3.3 million (on a continuing operations basis) compared to fiscal 2010.  Despite the effects of the devastating earthquake and tsunami that struck northern Japan during March 2011 and caused our office to be closed for two weeks, we were able to recognize improved sales primarily due to increased publishing sales and the favorable impact of translating Yen-denominated sales to U.S. dollars.  Although the natural disaster produced increased cancelations during the fiscal year, training and consulting sales remained flat compared to the prior year.  We anticipate that the lingering effects of the earthquake and resulting economic weakness may continue to have an adverse impact on our training and consulting service sales in Japan in future periods.  Sales were also up $0.5 million at our office in Australia, and sales decreased by $0.6 million at our office in the United Kingdom.

International Licensees – In countries or foreign locations where we do not have an office, our training and consulting services are delivered through independent licensees, which may translate and adapt our curriculums to local preferences and customs, if necessary.  During fiscal 2011, the majority of our larger foreign licensees had increased sales compared to the prior year, which resulted in a $1.4 million increase in licensee royalty revenues.  However, continued civil unrest and economic uncertainty in some of the countries where our licensees operate may have adverse effects on certain licensees’ performance in future periods.

National Account Practices –Our national account practices are comprised of programs that are not typically offered in our regional field offices and include Helping Clients Succeed from the sales performance group, The Leader In Me curriculum designed for students from our education practice, and Winning Customer Loyalty from our customer loyalty practice. During 2011, we had increased sales in each of the national account practices, which was led by a $1.6 million increase from our education practice.  We continue to be encouraged by the growth and client acceptance of our national account practice curriculums as we move into fiscal 2012.

Self-Funded Marketing – This group includes our public programs, book and audio sales, and speeches through our speakers’ bureau.  The increase in sales was primarily attributable to royalties related to new books.  However, with the retirement of Dr. Stephen R. Covey from public speaking engagements during late fiscal 2011, we anticipate that overall speaking presentation revenues mayare expected to decline in future periods.

Other – Our other sales are comprised primarily of leasing sales and shipping and handling revenues.  The decrease in other sales was primarily due to reduced leasing revenues as certain lease contracts at our corporate headquarters expired in prior periods.  We are actively seeking new tenants for available space and have entered into new leasing arrangements during the fourth quarter of fiscal 2011 that will improve our revenues from leasing office space on our headquarters campus in future periods.



Gross Profit

Gross profit consists of net sales less the cost of services provided or the cost of goods sold.  Our cost of sales includes the direct costs of conducting seminars, materials used in the production of training products and related accessories, assembly and manufacturing labor costs, freight, and certain other overhead costs.  Gross profit may be affected by, among other things, the mix of training and consulting courses provided, prices of materials, labor rates, changes in product discount levels, production efficiency, and freight costs.

Our consolidated gross profit increased to $103.5 million in fiscal 2011 compared to $89.1 million in the prior fiscal year.  This increase was due to significantly improved sales during fiscal 2011.  Our consolidated gross margin which is gross profit stated in terms of a percentage of sales, was 64.3 percent of sales in fiscal 2011 compared to 65.1 percent in the prior year.  The slight decrease in gross margin percentage was primarily due to margins on a government services contract sale that included intellectual property that occurred in the fourth quarter of fiscal 2010 that did not repeat in the current year, increased sales of training programs that have higher costs, and decreased facilitator sales.  These factors were partially offset by increased international licensee royalty revenues.revenues in fiscal 2011.

Operating Expenses

Selling, General and AdministrativeOur SG&A expenses increased $7.7 million in fiscal 2011 compared with fiscal 2010.  However, as a percent of sales, SG&A expenses declined to 53.0 percent compared to 56.7 percent of sales in the prior year.  The increase in SG&A expenses was primarily due to 1) a $2.4 million increase in commissions and bonuses resulting from improved sales and financial results compared to the prior year; 2) a $2.3 million increase in salaries and related costs resulting primarily from the addition of new personnel; 3) a $1.7 million increase in share-based compensation costs primarily from awards granted during the fourth quarter of fiscal 2011; 4) a $0.9 million increase in conference costs from our sales and delivery conference, which has been previously held on a smaller scale; 5) a $0.8 million increase in travel expenses; and a 6) $0.3 million increase in research and development costs related to the maintenance and development of training programs and curriculum.  These increases were partially offset by reductions in costs resulting from the prior year reimbursement of airfare costs previously paid by our CEO for business travel pursuant to a change in policy approved by the Board of Directors, and bonuses for the income tax consequences resulting from the forgiveness of certain management stock loans.  These costs, which totaled $1.0 million, did not repeat during fiscal 2011.

DepreciationDepreciation expense decreased slightly by $0.1 million compared to the prior year.  Based upon anticipated capital asset acquisitions in fiscal 2012 and previous depreciation expense levels, we expect depreciation expense to total approximately $2.7 million during fiscal 2012.

Amortization – Amortization expense from definite-lived intangible assets decreased $0.2 million due to the full amortization of certain intangible assets in the fourth quarter of fiscal 2011.  As a result, we currently expect that intangible asset amortization expense will decrease and will total approximately $2.5 million in fiscal 2012.



Income Taxes

Our effective tax rate for fiscal 2011 of approximately 43 percent was somewhat higher than statutory combined rates primarily due to taxable interest income on outstanding management common stock loans and the effects of uncertain tax positions.  These increases in our effective rate were partially offset by the benefit of foreign tax credits in excess of the tax on income taxed both by U.S. and foreign jurisdictions.

We paid significant amounts of withholding tax on foreign royalties during fiscal 2011 and fiscal 2010.  We also recognized taxable income on repatriated earnings from foreign income that are taxed in both foreign and domestic jurisdictions.  During fiscal 2011, we concluded that domestic foreign tax credits



will be available to offset our fiscal 2011 foreign withholding taxes and taxes on foreign dividends.  However, for fiscal 2010 we concluded that domestic foreign tax credits were not available to offset such taxes.

We expect that our cash paid for income taxes will remain significantly less than our income tax provision during the foreseeable future as we utilize domestic net operating loss carryforwards, foreign tax credit carryforwards, and other deferred income tax assets.

FISCAL 2010 COMPARED TO FISCAL 2009

Sales

Our consolidated sales increased by $13.7 million, or 11 percent, compared to fiscal 2009.  The following analysis of our sales performance for the fiscal year ended August 31, 2010 is based on activity through our primary delivery channels as described above.

U.S./Canada Direct –  During fiscal 2010, we had improved sales performance in this channel primarily due to increased sales from our government services group, improved sales at three of our four regional offices, increased revenue per training day, and decreased cancellation rates compared to fiscal 2009.  Sales through our government services group increased primarily due to governmental service contracts obtained during the fourth quarter of fiscal 2010.  We recognized $6.7 million from these contracts during the fourth quarter of fiscal 2010.  Sales through our regional sales offices increased $2.9 million compared to fiscal 2009.

International Direct – The decrease in international direct sales was due to reduced sales in Japan, which declined $4.9 million (on a continuing operations basis) compared to fiscal 2009.  This decrease was partially offset by sales increases in Australia and the United Kingdom.  Sales in Japan were impacted by a $0.8 million intellectual property sale in fiscal 2009 that did not repeat in fiscal 2010 and by prevailing economic conditions in that country.

International Licensees – During the fiscal year ended August 31, 2010, nearly all of our foreign licensees had increased sales compared to the prior year.

National Account Practices – During fiscal 2010, each of our major components of this channel had increased sales compared to the prior year.

Self-Funded Marketing – The decrease in sales was primarily due to decreased speeches delivered and reduced public program sales resulting from the decision to offer fewer programs during the fiscal year.

Other – The decrease in other sales was primarily due to reduced leasing revenues as certain lease contracts at our corporate headquarters expired.

Gross Profit

Our consolidated gross profit from continuing operations increased to $89.1 million in fiscal 2010 compared to $77.9 million in fiscal 2009, which was due to increased sales in fiscal 2010.  Our consolidated gross margin, which is gross profit stated in terms of a percentage of sales, was 65.1 percent of sales in fiscal 2010 compared to 63.2 percent in fiscal 2009.

Gross margin on our training and consulting sales, which represented approximately 95 percent of our consolidated sales in fiscal 2010, was 66.1 percent compared to 64.5 percent in fiscal 2009.  The increase was primarily due to sales from a government services contract that included intellectual property licenses, which typically have higher margins than other types of training and consulting sales; increased international licensee royalty revenues, which have virtually no cost of sales; and an increase in training

and consulting sales as a percent of our consolidated sales as training and consulting sales generally have higher gross margins than product or leasing sales.

Operating Expenses

Selling, General and AdministrativeOur SG&A expenses increased by $1.8 million compared to fiscal 2009.  However, as a percent of sales, consolidated SG&A expense decreased to 56.7 percent of sales in fiscal 2010 compared to 61.6 percent in the prior year.  The increase in SG&A expenses was primarily due to increased sales and the corresponding increase in commissions, severance costs, reimbursement of airfare costs previously paid by our CEO for business travel, and costs associated with the forgiveness of certain management stock loans.  Due to the significant increase in sales during our fourth quarter of fiscal 2010, our commissions also increased as many of our sales personnel substantially exceeded sales goals, which provides for special bonus compensation.  However, as our sales performance improves, annual sales goals are adjusted higher, which we believe provides incentive for continued growth.  Of the $3.3 million increase in associate costs, we believe that $1.7 million was attributable to these special commissions.  During the fourth quarter of fiscal 2010, it was mutually determined that our co-Chief Operating Officers would terminate their employment with the Company.  As a result of this decision, we paid the former co-Chief Operating Officers severance according to our corporate policy, which totaled $0.9 million.  During fiscal 2010 we also expensed $0.7 million for the reimbursement of airfare costs previously paid by our CEO for business travel pursuant to a change in policy approved by the Board of Directors.  We also expensed $0.3 million related to bonuses for the income tax consequences resulting from the forgiveness of certain management stock loans during the fiscal year.

Increased SG&A expenses as described above were partially offset by the decreases in the following areas: 1) our advertising and promotional expenses decreased $2.2 million primarily due to the decision to reduce the number of public programs held and strategic reductions in our overall marketing expenses; 2) our telephone and overall utility charges decreased by $0.6 million primarily due to cost savings initiatives; 3) our spending on computer, office, and other related items declined by $0.5 million; and 4) we experienced reduced expenses in various other areas of our operations resulting from our cost cutting efforts.

DepreciationDepreciation expense decreased $0.9 million compared to the prior year.  The decrease was primarily due to impaired accounting software costs that resulted in an additional $0.5 million depreciation charge during the fourth quarter of fiscal 2009 (which did not repeat in fiscal 2010) and the full depreciation of other capital assets during the year.

Income Taxes

Our income tax provision attributed to continuing operations for the fiscal year ended August 31, 2010 totaled $2.5 million on pre-tax earnings of $1.2 million.  Our effective tax rate on continuing operations of approximately 210 percent is higher than statutory combined rates primarily due to foreign withholding taxes for which we concluded we could not utilize a foreign tax credit, the accrual of taxable interest income on the management stock loan program, disallowed executive compensation, and actual and deemed dividends from foreign subsidiaries for which we also concluded that we could not utilize foreign tax credits.  These items and other differences added approximately $2.0 million to our income tax provision for fiscal 2010.

SEGMENT REVIEW

Our sales are primarily comprised of training and consulting sales and related products.  Based on the consistent nature of our services and products and the types of customers for these services, we function as a single operating segment.  However, to improve comparability with previous periods, operating information for our U.S./Canada, international, and corporate services operations is presented below.  Our U.S./Canada operations are responsible for the sale and delivery of our training and consulting services in the United States and Canada.  Our international sales group includes the financial results of our foreign offices and royalty revenues from licensees.  Our corporate services information includes leasing income and certain corporate operating expenses.



The following table sets forth sales data by these operations for the periods indicated.  For further information regarding our reporting segments and geographic information, refer to Note 1817 to our consolidated financial statements as found in Item 8 of this report on Form 10-K (in thousands).

YEAR ENDED
AUGUST 31,
 
 
 
2011
 Percent change from prior year 
 
 
2010
 Percent change from prior year 
 
 
2009
  2012  Percent change  2011  Percent change  2010 
                          
U.S./Canada $118,420  20 $98,344  18 $83,193  $125,183  6  $118,420  20  $98,344 
International  40,011  13  35,309  (3) 36,385   42,052  5   40,011  13   35,309 
Total  158,431  19  133,653  12  119,578   167,235  6   158,431  19   133,653 
Corporate and eliminations  2,373  (26 3,221  (9) 3,556   3,221  36   2,373  (26)  3,221 
Consolidated $160,804  17 $136,874  11 $123,134  $170,456  6  $160,804  17  $136,874 


QUARTERLY RESULTS

The following tables set forth selected unaudited quarterly consolidated financial data for the years ended August 31, 20112012 and 2010.2011.  The quarterly consolidated financial data reflects, in the opinion of management, all adjustments necessary to fairly present the results of operations for such periods.  We utilize a modified 52/53-week fiscal year that ends on August 31 of each year.  Corresponding quarterly periods generally consist of 13-week periods during the fiscal year.  Results of any one or more quarters are not necessarily indicative of continuing trends (in thousands, except for per-share amounts).



YEAR ENDED AUGUST 31, 2012 (unaudited)            
 November 26  February 25  May 26  August 31 
Net sales $39,540  $38,627  $41,274  $51,015 
Gross profit  26,542   24,981   26,144   35,016 
Selling, general, and administrative  21,373   20,714   21,448   25,927 
Depreciation  834   860   680   768 
Amortization  631   626   622   620 
Income from operations  3,704   2,781   3,394   7,701 
Discount on related party receivable  -   -   -   (1,369)
Income from operations before income taxes  3,074   2,159   2,783   5,732 
Net income  1,662   1,162   1,617   3,399 
                
Net income per share:                
Basic $.09  $.07  $.09  $.19 
Diluted  .09   .06   .09   .18 
                
YEAR ENDED AUGUST 31, 2011 (unaudited)                            
 November 27  February 26  May 28  August 31  November 27  February 26  May 28  August 31 
Net sales $39,416  $35,478  $40,897  $45,013  $39,416  $35,478  $40,897  $45,013 
Gross profit  25,076   23,111   25,781   29,506   25,076   23,111   25,781   29,506 
Selling, general, and administrative  19,789   19,915   21,009   24,542   19,789   19,915   21,009   24,542 
Depreciation  910   788   997   872   910   788   997   872 
Amortization  929   920   916   775   929   920   916   775 
Income from operations  3,448   1,488   2,859   3,317   3,448   1,488   2,859   3,317 
Income from operations before income taxes  2,741   852   2,195   2,658   2,741   852   2,195   2,658 
Net income  794   305   724   2,984   794   305   724   2,984 
                                
Net income per share:                                
Basic $.05  $.02  $.04  $.17  $.05  $.02  $.04  $.17 
Diluted  .05   .02   .04   .16   .05   .02   .04   .16 
                
YEAR ENDED AUGUST 31, 2010 (unaudited)                
 November 28  February 27  May 29  August 31 
Net sales $31,926  $29,751  $30,496  $44,701 
Gross profit  20,620   19,299   19,204   29,948 
Selling, general, and administrative  17,275   18,464   17,530   24,335 
Depreciation  974   1,012   915   768 
Amortization  962   940   929   929 
Income (loss) from operations  1,409   (1,117)  (170)  3,916 
Income (loss) from continuing operations before income taxes  694   (1,850)  (902)  3,238 
Income (loss) from continuing operations  116   (417)  263   (1,266)
Income (loss) from discontinued operations, net of tax  132   36   (128)  508 
Gain on sale of discontinued operations, net of tax  -   -   -   238 
Net income (loss)  248   (381)  135   (520)
                
Net income (loss) per share:                
Basic and diluted $.01  $(.03) $.01  $(.04)

Training sales are moderately seasonal because of the timing of corporate training, which is not typically scheduled as heavily during holiday and certain vacation periods.  Our fourth fiscal quarter generally has higher sales and income from operations than other fiscal quarters primarily due to increased facilitator sales that occur during that quarter.  Quarterly fluctuations may also be affected



by other factors including the introduction of new offerings, the addition of new organizational customers, and the elimination of underperforming offerings.


LIQUIDITY AND CAPITAL RESOURCES

Summary

During fiscal 2012 our liquidity position continued to strengthen and was favorably affected by improved income from operations and reduced cash used for investing and financing activities.  At August 31, 20112012 we had $3.0$11.0 million of cash and cash equivalents compared to $3.5with $3.0 million at August 31, 20102011 and our net working capital (current assets less current liabilities) increased significantly to $16.7$27.5 million compared with $4.6$16.7 million at August 31, 2010.2011.  Of our $11.0 million in cash and cash equivalents at August 31, 2012, $3.5 million was held at our foreign subsidiaries.  We routinely repatriate cash from our foreign subsidiaries and consider foreign cash a key component of our overall liquidity position.  Our primary sources of liquidity are cash flows from the sale of services in the normal course of business and proceeds from our available $10.0 million revolving line of credit and new term loan.credit.  Our primary uses of liquidity include payments for operating activities, capital expenditures, working capital expansion, potential acquisition earn outs, and debt repayment.

On March 14, 2011,13, 2012, we entered into anthe First Modification Agreement to our previously existing amended and restated secured credit agreement (the Restated Credit Agreement) with our existing lender.  The



primary purpose of the First Modification Agreement was to extend the maturity date of the Restated Credit Agreement, provideswhich originally expired on March 14, 2012.

On June 15, 2012, we entered into the Second Modification Agreement to the Restated Credit Agreement.  The primary purpose of the Second Modification Agreement was to extend the maturity date of the credit facility from March 31, 2013 to March 31, 2015.  We wanted to ensure the availability of our line of credit facility over the next three years so that we can use excess cash to pursue special initiatives, such as the potential repurchase of shares of our common stock, and for other growth opportunities.

The Second Modification Agreement continues to provide a revolving line of credit facility (the Revolving Loan) with a maximum borrowing amount of $10.0 million and with interest continuing at LIBOR plus 2.50 percent.  The other terms and conditions in the Second Modification Agreement are substantially the same as those defined in the Restated Credit Agreement.

The Restated Credit Agreement also provided a term loan (the Term Loan) with maximum available borrowing ofthat allowed us to borrow $5.0 million.  Both credit facilities may be usedmillion for general business purposes.  The key termsamount borrowed on the Term Loan is being repaid in 24 equal monthly installments that commenced on October 1, 2011 and conditionswill conclude on September 1, 2013.  The interest rate on the Term Loan is LIBOR plus 2.65% per annum.

At August 31, 2012, we had $2.7 million remaining on the Term Loan and a zero balance on our Revolving Loan.  During the majority of fiscal 2012 we did not draw on our available Revolving Loan.  At August 31, 2012, the effective interest rate on the Term Loan was 2.9 percent and the effective interest rate on our Revolving Loan and Term Loan are as follows:

1.  
Revolving Loan – The $10.0 million Revolving Loan matures on March 14, 2012.  We may draw on the Revolving Loan and repay amounts borrowed in unlimited repetition up to the maximum allowed amount so long as no event of default has occurred and is continuing.  The interest rate on the revolving line of credit is LIBOR plus 2.50% per annum.

2.  
Term Loan – The Term Loan allows us to borrow up to $5.0 million through September 1, 2011 (the Draw Period).  Following the close of the Draw Period, the amount borrowed on the term loan will be repaid in 24 equal monthly installments, commencing on October 1, 2011 and concluding on September 1, 2013.  During the Draw Period, we borrowed $5.0 million from the Term Loan.  The interest rate on the Term Loan is LIBOR plus 2.65% per annum.
was 2.7 percent.

The Restated CreditSecond Modification Agreement requires us to be in compliance with specified financial covenants, including (a) a funded debt to EBITDAR (earnings before interest, taxes, depreciation, amortization, and rental expense) ratio of less than 3.00 to 1.00; (b) a fixed charge coverage ratio greater than 1.5 to 1.0; and (c) an annual limit on capital expenditures (not including capitalized curriculum development) of $8.0 million; and (d) amillion.  The previously existing minimum net worth of $67.0 million.  These financial covenants remain substantially unchanged from the previously amended line of credit financial covenants.covenant was eliminated.  In the event of noncompliance with thesethe financial covenants and other defined events of default, the lender is entitled to certain remedies, including acceleration of the repayment of amounts outstanding on the RevolvingTerm Loan and Termthe Revolving Loan.  At August 31, 2011,2012, we believe that we were in compliance with the terms and financial covenants applicable to ourthe Restated Credit Agreement.

At August 31, 2011, we had $5.0 million drawn on the Term LoanAgreement and a zero balance onits subsequent modifications.  We expect to continue to be in compliance with our Revolving Loan.  During fiscal 2011, our average quarterly obligation and interest rate were as follows on the Revolving Loan (in thousands, except interest rate).

  
Average Daily
Balance
  Average Month-End Interest Rate 
Quarter ended November 27, 2010 $10,984   3.8%
Quarter ended February 26, 2011  4,247   3.8%
Quarter ended May 28, 2011  7,042   2.7%
Quarter ended August 31, 2011  4,375   2.7%




The decreasedebt covenants in the average monthly interest rate during the quarter ended May 28, 2011 was due to a more favorable interest rate spread obtained from the March 14, 2011 renewal of our Revolving Loan.  The effective interest rate on the Term Loan at August 31, 2011 was 2.9 percent.foreseeable future.

In addition to our $10.0 million Revolving Loan and Term Loan obligation, we have a long-term lease on our corporate campus that expires in 2025 and is accounted for as a long-term financing obligation.

The following table summarizes our cash flows from operating, investing, and financing activities for the past three years (in thousands):

YEAR ENDED AUGUST 31, 2011  2010  2009  2012  2011  2010 
Total cash provided by (used for):                  
Operating activities $15,643  $7,024  $5,282  $15,562  $15,643  $7,024 
Investing activities  (10,834)  (2,002)  (3,203)  (4,392)  (10,834)  (2,002)
Financing activities  (5,095)  (3,617)  (16,248)  (3,192)  (5,095)  (3,617)
Effect of exchange rates on cash  (182)  391   (47)  17   (182)  391 
Increase (decrease) in cash and cash equivalents $(468) $1,796  $(14,216) $7,995  $(468) $1,796 

Cash Flows from Operating Activities

Our cash provided by operating activities remained generally consistent with the prior year and totaled $15.6 million infor the fiscal 2011 compared to $7.0 million during fiscal 2010.year ended August 31, 2012.  The increaseslight decrease was primarily due to improved operating resultsthe use


of cash to support working capital needs, including a significant increase in accounts receivable resulting from increased sales during August 2012.  The use of cash for working capital needs was partially offset by improved operating results during fiscal 20112012 compared towith the prior year.  Our primary source of cash from operating activities in fiscal 2012 was the sale of goods and services to our customers in the normal course of business.  The primary uses of cash for operating activities were payments to suppliers for materials used in products sold, payments for direct costs necessary to conduct training programs, and payments for selling, general, and administrative expenses.  Cash provided by or used for changes in working capital during fiscal 2011 was primarily related to increased accounts receivable resulting from increased sales during the fourth quarter of fiscal 2011 and decreased accrued liabilities.

Cash Flows from Investing Activities and Capital Expenditures

Our business is not generally considered capital intensive and we do not own or operate any manufacturing facilities.  Our uses of cash for investing activities include the purchases of computer hardware, software, and other equipment used in the normal course of business, curriculum development, and potential contingent earnout payments resulting from the acquisition of other business entities.  During the fiscal year ended August 31, 20112012 we used $10.8$4.4 million of net cash for investing activities.  Our primary uses of cash for investing activities wereFor the payment of the second of five potential earnout payments to the former owners of CoveyLink, spendingfiscal year ending August 31, 2012, we spent $2.3 million on the development of certain curriculums, and the purchases of property and equipment.equipment, which primarily consisted of computer hardware purchases, leasehold improvements primarily on office space at our corporate campus that we lease to other entities, and computer software purchases.  During fiscal 2011, we paid $5.4 million to the former owners of CoveyLink based on earnings growth over the specified earnings period.  The former owners of CoveyLink include a son of our Vice-Chairman of the Board of Directors.  In fiscal 20112012 we spent $3.1$2.1 million on the development of new curriculums, which was primarily used to developincluding our new productivity course, The 5 Choices to Extraordinary Productivity, which was launched in the fall of 2011.  Our purchasesWe were not required to pay a contingent earnout payment in fiscal 2012 related to the acquisition of property and equipment, which totaled $2.3 million, consisted primarilyCoveyLink, but we may need to pay contingent earnout amounts in future periods based on the results of leasehold improvements and furniture and fixtures at our newly relocated office in Japan, computer software, computer hardware, and other leasehold improvements on certain properties.CoveyLink operations.

During fiscal 2012,2013, we expect to spend approximately $1.6$2.2 million on purchases of property and equipment and $3.0$3.4 million on curriculum development activities.  Purchases of property and equipment are expected to consist primarily of new computer hardware, software, and in other areas as deemed necessary.  However, actual capital spending is based upon a variety of factors and may differ from these estimates.

Cash Flows from Financing Activities

Net cash used for financing activities during the fiscal year ended August 31, 20112012 totaled $5.1$3.2 million.  Our uses of cash for financing activities primarily consisted of $9.5$2.3 million of net cash used to reducefor payments on our line of credit balance and $0.7Term Loan obligation, $0.9 million used for principal payments on our financing obligation.obligation, and $0.4 million used to purchase shares of our common stock on the open market.  These uses of cash were partially offset by $5.0 million of proceeds drawn from our new Term Loan facility, as described above, and $0.3$0.4 million of cash received from participants in the employee stock purchase plan to purchase shares of our common stock.


fiscal 2012 we announced the approval of a plan to repurchase up to $10.0 million of our common stock.  We intend to use cash in excess of $10.0 million, provided we have no balance outstanding on our Revolving Loan, for the purchases.  During fiscal 2012, we purchased a total of 41,085 shares of our common stock for $0.4 million under this plan.  We anticipate that the purchases of our common stock under this approved plan will increase the use of cash for financing activities in future periods provided that we maintain adequate liquidity to allow for the purchases.

Sources of Liquidity

We expect to meet our projected capital expenditures, service our existing financing obligation and Term Loan, and meet other working capital requirements during fiscal 2013 through current cash balances and future cash flows from operating activities.  Going forward, we will continue to incur costs necessary for the day-to-day operation and potential growth of the business.  We anticipate using cash on hand, cash provided by the sale of goodsbusiness and services tomay use our clients on the condition that we can continue to generate positive cash flows from operating activities, proceeds from ouravailable Revolving Loan and other financing alternatives, if necessary, for these expenditures.  In order to obtain a more favorable interest rateWe extended the maturity date on our credit facility,Revolving Loan during fiscal 2012 to March 2015 and expect to renew the facility requiresRevolving Loan on an annual renewal.  We currently believe that we will be successful in obtaining a new or extended linebasis to maintain the three-year availability of this credit from our lender prior to the expiration of the current credit facility in March 2012 to ensure available liquidity in future periods.facility.  Additional potential sources of liquidity available to us include factoring receivables, issuance of additional equity, or issuance of debt from public or private sources.  However, no assurance can be provided that we will obtain a new or extended line of credit or obtain additional financing from other sources on terms that would be acceptable to us.  If necessary, we will evaluate all of these options and select one or more of them depending on overall capital needs and the associated cost of capital.  If we are unsuccessful in obtaining a renewal or extension



Considering the foregoing, we anticipate that our existing capital resources should be adequate to enable us to maintain our operations for at least the upcoming twelve months.  However, our ability to maintain adequate capital for our operations in the future is dependent upon a number of factors, including sales trends, macroeconomic activity, our ability to contain costs, levels of capital expenditures, collection of accounts receivable, and other factors.  Some of the factors that influence our operations are not within our control, such as general economic conditions and the introduction of new curriculums and technology by our competitors.  We will continue to monitor our liquidity position and may pursue additional financing alternatives, as described above, to maintain sufficient resources for future growth and capital requirements.  However, there can be no assurance such financing alternatives will be available to us on acceptable terms, or at all.

Contractual Obligations

We have not structured any special purpose or variable interest entities, or participated in any commodity trading activities, which would expose us to potential undisclosed liabilities or create adverse consequences to our liquidity.  Required contractual payments primarily consist of lease payments resulting from the sale of our corporate campus (financing obligation); payments to HP Enterprise Services (HP) for outsourcing services related to information systems, warehousing, and distribution services; minimum operating lease payments primarily for domestic regional and foreign office space; the repayment of our Term Loan obligation, which matures in fiscal 2013;2014; and short-term purchase obligations for inventory items and other products and services used in the ordinary course of business.  Our expected payments on these obligations over the next five fiscal years and thereafter are as follows (in thousands):


 Fiscal Fiscal Fiscal Fiscal Fiscal      Fiscal  Fiscal  Fiscal  Fiscal  Fiscal       
Contractual Obligations 2012 2013 2014 2015 2016 Thereafter Total  2013  2014  2015  2016  2017  Thereafter  Total 
Required lease payments on corporate campus $3,178 $3,242 $3,307 $3,373 $3,440 $33,418 $49,958  $3,242  $3,307  $3,373  $3,440  $3,509  $29,909  $46,780 
Minimum required payments to HP for outsourcing services(1)
  4,366  4,366  4,366  4,366  3,159  -  20,623   2,232   2,232   2,232   1,382   -   -   8,078 
Minimum operating lease payments(2)
  2,013  1,571  1,227  1,183  962  70  7,026   1,872   1,549   1,405   1,136   225   688   6,875 
Term loan(3)
  2,404  2,747  -  -  -  -  5,151   2,539   208   -   -   -   -   2,747 
Purchase obligations  4,133  -  -  -  -  -  4,133   4,221   -   -   -   -   -   4,221 
Total expected contractual
obligation payments
 $16,094 $11,926 $8,900 $8,922 $7,561 $33,488 $86,891  $14,106  $7,296  $7,010  $5,958  $3,734  $30,597  $68,701 

(1)  Our obligation for outsourcing services contains an annual escalation based upon changes in the Employment Cost Index, the impact of which was not estimated in the above table.  We are also contractually allowed to collect amounts from FC Organizational Products, thatthe impact of which would reduce the amounts shown in the table above.

(2)  The operating agreement with FC Organizational Products provides for reimbursement of a portion of the warehouse leasing costs, the impact of which is not included inwould reduce the lease obligations disclosed in the table above.

(3)  Amount includes estimated interest at 2.9 percent, which was the effective rate on the Term Loan at August 31, 2011.2012.

Our contractual obligations presented above exclude unrecognized tax benefits of $3.7$4.2 million for which we cannot make a reasonably reliable estimate of the amount and period of payment.  For further information regarding the application of FASC 740-10-05,our unrecognized tax benefits, refer to the notes to our consolidated financial statements as presented in Part II, Item 8 of this report on Form 10-K.




Other Items

FC Organizational Products is contractually obligated to pay us for rented warehouse and office space, a portion of the fixed costs for warehousing and distribution facilities, and is primarily liable for leasing costs at its retail stores.  As of August 31, 2012 we remain secondarily liable for $0.3 million of retail store leasing costs, most of which will be paid by February 2013.  In the event that FC Organizational Products is unable to pay these items, our liquidity, cash flows, and operating results may be adversely affected.

The Company is the creditor for a loan program that provided the capital to allow certain management personnel the opportunity to purchase shares of our common stock.  For further information regarding our management common stock loan program, refer to the notes to our consolidated financial statements as found in Item 8 of this report on Form 10-K.  The inability of the Company to collect all, or a portion, of these receivables could have an adverse impact upon our financial position and future cash flows compared to full collection of the loans.


USE OF ESTIMATES AND CRITICAL ACCOUNTING POLICIES

Our consolidated financial statements were prepared in accordance with accounting principles generally accepted in the United States of America.  The significant accounting polices that we used to prepare our consolidated financial statements are primarily outlined in note 1 to the consolidated financial statements, which are presented in Part II, Item 8 of this Annual Report on Form 10-K.  Some of those accounting policies require us to make assumptions and use judgments that may affect the amounts reported in our consolidated financial statements.  Management regularly evaluates its estimates and assumptions and bases those estimates and assumptions on historical experience, factors that are believed to be reasonable under the circumstances, and requirements under accounting principles generally accepted in the United



States of America.  Actual results may differ from these estimates under different assumptions or conditions, including changes in economic and political conditions and other circumstances that are not in our control, but which may have an impact on these estimates and our actual financial results.

The following items require the most significant judgment and often involve complex estimates:

Revenue Recognition

We derive revenues primarily from the following sources:

·  
Training and Consulting Services – We provide training and consulting services to both organizations and individuals in leadership, productivity, strategic execution, goal alignment, sales force performance, and communication effectiveness skills.

·  
Products – We sell books, audio media, training accessories, and other related products.

We recognize revenue when: 1) persuasive evidence of an agreement exists, 2) delivery of product has occurred or services have been rendered, 3) the price to the customer is fixed or determinable, and 4) collectability is reasonably assured.  For training and service sales, these conditions are generally met upon presentation of the training seminar or delivery of the consulting services.  For product sales, these conditions are generally met upon shipment of the product to the customer.

Some of our training and consulting contracts contain multiple deliverable elementselement deliverables that include training along with other products and services.  For transactions that contain more than one element, we recognize revenue in accordance with the guidance for multiple element arrangements.  On September 1, 2010, we adopted the provisions of FASC 650-25 (formerly EITF 08-1, Revenue Recognition – Multiple Element Arrangements).  This guidance amends existing guidance on multiple element revenue arrangements to improve the ability of entities to recognize revenue from the sale of delivered items that are part of a multiple-element arrangement when other items have not yet been delivered.  One of the previous requirements was that there must be objective and reliable evidence of the standalone selling price of the undelivered items, which must be supported by vendor-specific objective evidence (VSOE) or third-party evidence (TPE).  The provisions of the new guidance eliminate the requirements that all undelivered elements have VSOE or TPE before an entity can recognize the portion of an overall arrangement that is attributable to items that have already been delivered.  The “residual method” of allocating revenue is thereby eliminated, and we are required to allocate the arrangement consideration at the inception of the arrangement to all deliverables using the relative selling price method.  The adoption



Our international strategy includes the use of licensees in countries where we do not have a wholly-owned operation.  Licensee companies are unrelated entities that have been granted a license to translate our content and curriculum, adapt the content and curriculum to the local culture, and sell our training seminars and products in a specific country or region.  Licensees are required to pay us royalties based upon a percentage of their sales to clients.  We recognize royalty income each period based upon the sales information reported to us from our licensees.  RoyaltyInternational royalty revenue is reported as a component of training and consulting service sales in our consolidated statements of operations.income statements.

Revenue is recognized as the net amount to be received after deducting estimated amounts for discounts and product returns.

Share-Based Compensation

Our shareholders have approved a performance based long-term incentive plan (LTIP) that provides for grants of share-based performance awards to certain managerial personnel and executive management as



directed by the Compensation Committee of the Board of Directors.  The number of common shares that are vested and issued to LTIP participants is variable and is based entirely upon the achievement of specified financial performance objectives during a defined performance period.  Due to the variable number of common shares that may be issued under the LTIP, we reevaluate our LTIP grants on a quarterly basis and adjust the number of shares expected to be awarded based upon actual and estimated financial results of the Company compared to the performance goals set for the award.  Adjustments to the number of shares awarded, and to the corresponding compensation expense, are made on a cumulative basis at the adjustment date based upon the estimated probable number of common shares to be awarded.

The analysis of our LTIP awards containcontains uncertainties because we are required to make assumptions and judgments about the eventual number of shares that will vest in each LTIP grant.  The assumptions and judgments that are essential to the analysis include forecasted sales and operating income levels during the LTIP service periods.  The evaluation of LTIP performance awards and the corresponding use of estimated amounts may produce additional volatility in our consolidated financial statements as we record cumulative adjustments to the estimated number of common shares to be awarded under the LTIP grants as described above.

During prior fiscal 2011 and in fiscal 2010,years we have also granted share-based compensation awards that have a share price, or market based, vesting conditions.  As a result, we used a Monte Carlo simulation to determine the fair value and expected term of these awards.  The Monte Carlo pricing modelmodels required the input of subjective assumptions, including items such as the expected term of the options.  If factors change, and we use different assumptions for estimating share-based compensation expense related to thesefuture awards, our share-based compensation expense may differ materially from that recorded in the current period.

Accounts Receivable Valuation

Trade accounts receivable are recorded at the invoiced amount and do not bear interest.  The allowance for doubtful accounts represents our best estimate of the amount of probable credit losses in the existing accounts receivable balance.  We determine the allowance for doubtful accounts based upon historical write-off experience and current economic conditions and we review the adequacy of our allowance for doubtful accounts on a regular basis.  Receivable balances over 90 days past due, which exceed a specified dollar amount, are reviewed individually for collectability.  Account balances are charged off against the allowance after all means of collection have been exhausted and the probability for recovery is considered remote.  We do not have any off-balance sheet credit exposure related to our customers.

Our allowance for doubtful accounts calculations contain uncertainties because the calculations require us to make assumptions and judgments regarding the collectability of customer accounts, which may be influenced by a number of factors that are not within our control, such as the financial health of each customer.  We regularly review the collectability assumptions of our allowance for doubtful accounts calculation and compare them against historical collections.  Adjustments to the assumptions may either increase or decrease our total allowance for doubtful accounts.  For example, a 10 percent increase to our allowance for doubtful accounts at August 31, 20112012 would decrease our reported income from operations by approximately $0.1 million.

For further information regarding the calculation of our allowance for doubtful accounts, refer to the notes to our financial statements as presented in Item 8 of this report on Form 10-K.




Related Party Receivable

At August 31, 2012, we had receivables from FC Organizational Products, an entity in which we own 19.5 percent, for reimbursement of certain operating costs, such as warehousing and distribution costs, which are billed to us by third party providers, and for working capital and other advances that we made during fiscal 2012, even though we are not obligated to provide advances to, or fund the losses of FCOP.  We make use of estimates to account for these receivables, including estimates of the collectability of amounts receivable from FCOP in future periods and, based upon revisions to the timing of estimated collections in fiscal 2012, we were required to classify a portion of the receivable from current to long-term at August 31, 2012.  In accordance with applicable accounting guidance, we were required to discount the long-term portion of the receivables to its net present value using an estimated effective borrowing rate for FCOP.

We estimated the effective risk-adjusted borrowing rate to discount the long-term portion of the receivable at 15 percent, which was recorded as a discount on a related party receivable in our fiscal 2012 statement of operations.  Our estimate of the effective borrowing rate required us to estimate a variety of factors, including the availability of debt financing for FCOP, projected borrowing rates for comparable debt, and the timing and realizability of projected cash flows from FCOP.  These estimates were based on information known at the time of the preparation of these financial statements.  A change in the assumptions and factors used, including estimated interest rates, may change the amount of discount taken.  For instance, a one percent increase in the discount rate would have reduced our income before income taxes by $0.1 million in fiscal 2012.

Our assessments regarding the collectability of the FCOP receivable requires us to make assumptions and judgments regarding the financial health of FCOP and are dependent on projected financial information for FCOP in future periods.  Such financial information contains inherent uncertainties, and is subject to factors that are not within our control.  Failure to receive projected cash flows from FCOP in future periods may result in adverse consequences to our liquidity, financial position, and results of operations.

For further information regarding our investment in FCOP, refer to the notes to our financial statements as presented in Item 8 of this report on Form 10-K.

Inventory Valuation

Our inventories are primarily comprised of training materials and related accessories.  Inventories are stated at the lower of cost or market with cost determined using the first-in, first-out method.  Inventories are reduced to their fair market value through the use of inventory valuation reserves, which are recorded during the normal course of business.

Our inventory valuation calculations contain uncertainties because the calculations require us to make assumptions and judgments regarding a number of factors, including future inventory demand requirements and pricing strategies.  During the evaluation process we consider historical sales patterns and current sales trends, but these may not be indicative of future inventory losses.  While we have not



made material changes to our inventory valuation methodology during the past three years, our inventory requirements may change based on projected customer demand, technological and product life cycle changes, longer or shorter than expected usage periods, and other factors that could affect the valuation of our inventories.  If our estimates regarding consumer demand and other factors are inaccurate, we may be exposed to losses that may have an adverse impact upon our financial position and results of operations.  For example, a 10 percent increase to our inventory valuation reserves at August 31, 20112012 would decrease our reported income from operations by $0.1 million.

Indefinite-Lived Intangible Assets and Goodwill

Intangible assets that are deemed to have an indefinite life and goodwill balances are not amortized, but rather are tested for impairment on an annual basis, or more often if events or circumstances indicate that a potential impairment exists.  The Covey trade name intangible asset was generated by the merger with the Covey Leadership Center and has been deemed to have an indefinite life.  This intangible asset is



quantitatively tested for impairment using the present value of estimated royalties on trade name related revenues, which consist primarily of training seminars and international licensee royalties.  Our goodwill at August 31, 20112012 was generated by the acquisition of CoveyLink Worldwide, LLC during fiscal 2009 and the subsequent payment of the first two of five possible contingent annual earnout payments containedas required in the acquisition agreement.agreement (due to operating results during the third annual earnout measurement period, no payment was required during fiscal 2012).

Our impairment evaluation calculations for goodwill and the Covey trade name contain uncertainties because they require us to make assumptions and apply judgment in order to estimatequalitatively assess the fair value of these assets, and may require estimated future cash flows, to estimate an estimated appropriate royalty rate, and to select aan estimated discount rate that reflects the inherent risk of future cash flows.flows when these assets are evaluated on a quantitative basis.  Our quantitative valuation methodology for the Covey trade name has remained unchanged during the past three years.  However, if forecasts and assumptions used to support the carrying value of our indefinite-lived intangible asset change in future periods, significant impairment charges could result that would have an adverse effect upon our results of operations and financial condition.  The valuation methodologies for both indefinite-lived intangible assets and goodwill are also dependent upon the share price of our common stock and our corresponding market capitalization, which may differ from estimated royalties used in our annual impairment testing.  Based upon the fiscal 20112012 evaluation of the Covey trade name and goodwill, our trade-name related revenues, licensee royalties, and overall sales levels would have to suffer significant reductions before we would be required to impair them.  However, future declines in our share price may trigger additional impairment testing and may result in impairment charges.

Impairment of Long-Lived Assets

Long-lived tangible assets and definite-lived intangible assets are reviewed for possible impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable.  We use an estimate of undiscounted future net cash flows of the assets over their remaining useful lives in determining whether the carrying value of the assets is recoverable.  If the carrying values of the assets exceed the anticipated future cash flows of the assets, we calculate an impairment loss.  The impairment loss calculation compares the carrying value of the asset to the asset’s estimated fair value, which may be based upon discounted cash flows over the estimated remaining useful life of the asset.  If we recognize an impairment loss, the adjusted carrying amount of the asset becomes its new cost basis, which is then depreciated or amortized over the remaining useful life of the asset.  Impairment of long-lived assets is assessed at the lowest levels for which there are identifiable cash flows that are independent from other groups of assets.

Our impairment evaluation calculations contain uncertainties because they require us to make assumptions and apply judgment in order to estimate future cash flows, forecast the useful lives of the assets, and select a discount rate that reflects the risk inherent in future cash flows.  Although we have not made any material recent changes to our long-lived assets impairment assessment methodology, if forecasts and assumptions used to support the carrying value of our long-lived tangible and definite-lived intangible assets change in the future, significant impairment charges could result that would adversely affect our results of operations and financial condition.



Income Taxes

We regularly evaluate our United States federal and various state and foreign jurisdiction income tax exposures.  We account for certain aspects of our income tax provision using the provisions of FASC 740-10-05 (formerly FIN 48), which addresses the determination of whether tax benefits claimed or expected to be claimed on a tax return should be recorded in the financial statements.  We may recognize the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained upon examination by the taxing authorities, based on the technical merits of the position.  The tax benefits recognized in the financial statements from such a position are measured based on the largest benefit that has a greater than 50 percent likelihood of being realized upon final settlement.  The



provisions of FASC 740-10-05 also provide guidance on de-recognition, classification, interest, and penalties on income taxes, accounting for income taxes in interim periods, and require increased disclosure of various income tax items.  Taxes and penalties are components of our overall income tax provision.

We record previously unrecognized tax benefits in the financial statements when it becomes more likely than not (greater than a 50 percent likelihood) that the tax position will be sustained.  To assess the probability of sustaining a tax position, we consider all available evidence.  In many instances, sufficient positive evidence may not be available until the expiration of the statute of limitations for audits by taxing jurisdictions, at which time the entire benefit will be recognized as a discrete item in the applicable period.

Our unrecognized tax benefits result from uncertain tax positions about which we are required to make assumptions and apply judgment to estimate the exposures associated with our various tax filing positions.  The calculation of our income tax provision or benefit, as applicable, requires estimates of future taxable income or losses.  During the course of the fiscal year, these estimates are compared to actual financial results and adjustments may be made to our tax provision or benefit to reflect these revised estimates.  Our effective income tax rate is also affected by changes in tax law and the results of tax audits by various jurisdictions.  Although we believe that our judgments and estimates discussed herein are reasonable, actual results could differ, and we could be exposed to losses or gains that could be material.

We establish valuation allowances for deferred tax assets when we estimate it is more likely than not that the tax assets will not be realized.  The determination of whether valuation allowances are needed on our deferred income tax assets contains uncertainties because we must project future income, including the use of tax-planning strategies, by individual tax jurisdictions.  Changes in industry and economic conditions and the competitive environment may impact the accuracy of our projections.  We regularly assess the likelihood that our deferred tax assets will be realized and determine if adjustments to our valuation allowance are necessary.


ACCOUNTING PRONOUNCEMENTS ISSUED NOT YET ADOPTED

In September 2011, the Financial Accounting Standards Board (FASB) issued accounting standards update (ASU) 2011-08, Testing Goodwill for Impairment.  The objective of ASU 2011-08 is to simplify how entities, both public and nonpublic, test goodwill for impairment.  These amendments permit an entity to first assess qualitative factors to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount as a basis for determining whether it is necessary to perform the two-step goodwill impairment test.  Previous guidance required an entity to test goodwill for impairment, on at least an annual basis, by comparing the fair value of a reporting unit with its carrying amount, including goodwill (step one). If the fair value of a reporting unit is less than its carrying amount, then the second step of the test must be performed to measure the amount of the impairment loss, if any.  Under the amendments in ASU 2011-08, an entity is not required to calculate the fair value of a reporting unit unless the entity determines that it is more likely than not that its fair value is less than its carrying amount.  The guidance in ASU 2011-08 is effective for annual and interim goodwill assessments performed for fiscal years beginning after December 15, 2011 and early adoption is permitted.  We did not early adopt the provisions of this guidance and have not yet completed our assessment of the impacts on our financial statements.




REGULATORY COMPLIANCE

The Company is registered in states in which we do business that have a sales tax and collects and remits sales or use tax on retail sales made through its stores and catalog sales.in these jurisdictions.  Compliance with environmental laws and regulations has not had a material effect on our operations.

INFLATION AND CHANGING PRICES

Inflation has not had a material effect on our operations.  However, future inflation may have an impact on the price of materials used in the production of training products and related accessories, including paper and related raw materials.  We may not be able to pass on such increased costs to our customers.


SAFE HARBOR STATEMENT UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995

Certain written and oral statements made by us in this report are “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995 and Section 21E of the Securities Exchange Act of 1934 as amended (the Exchange Act).  Forward-looking statements include, without limitation, any statement that may predict, forecast, indicate, or imply future results, performance, or achievements, and may contain words such as “believe,” “anticipate,” “expect,” “estimate,” “project,” or words or phrases of similar meaning.  In our reports and filings we may make forward looking statements regarding our expectations about future sales levels,growth, expected introduction of new or refreshed curriculums, future training and consulting sales activity, renewal of existing contracts, the release and success of new publications, anticipated expenses, the adequacy of existing capital resources, projected cost reduction and strategic initiatives, expected levels of depreciation and amortization expense, expectations regarding tangible and intangible asset valuation expenses, the seasonality of future sales, expectations about attracting new tenants to occupy vacant space at our corporate campus, the seasonal fluctuations in cash used for and provided by operating activities, future compliance with the terms and



conditions of our Revolving Loan and Term Loan, the ability to borrow on, and renew, our Revolving Loan, expected repayment of our Term Loan and Revolving Loan in future periods, expectations regarding income tax expenses as well as tax assets and credits and the amount of cash expected to be paid for income taxes, estimated capital expenditures, and cash flow estimates used to determine the fair value of long-lived assets.  These, and other forward-looking statements, are subject to certain risks and uncertainties that may cause actual results to differ materially from the forward-looking statements.  These risks and uncertainties are disclosed from time to time in reports filed by us with the SEC, including reports on Forms 8-K, 10-Q, and 10-K.  Such risks and uncertainties include, but are not limited to, the matters discussed in Item 1A of this annual report on Form 10-K for the fiscal year ended August 31, 2011,2012, entitled “Risk Factors.”  In addition, such risks and uncertainties may include unanticipated developments in any one or more of the following areas:  unanticipated costs or capital expenditures; difficulties encountered by HP Enterprise Services in operating and maintaining our information systems and controls, including without limitation, the systems related to demand and supply planning, inventory control, and order fulfillment; delays or unanticipated outcomes relating to our strategic plans; dependence on existing products or services; the rate and consumer acceptance of new product introductions; competition; the number and nature of customers and their product orders, including changes in the timing or mix of product or training orders; pricing of our products and services and those of competitors; adverse publicity; continued disruptions, lost or postponed sales, or other impacts resulting from the recent natural disasters in Japan; adverse effects on certain licensee’s performance due to civil unrest in some of the countries where our licensees operate; and other factors which may adversely affect our business.

The risks included here are not exhaustive.  Other sections of this report may include additional factors that could adversely affect our business and financial performance.  Moreover, we operate in a very competitive and rapidly changing environment.  New risk factors may emerge and it is not possible for our management to predict all such risk factors, nor can we assess the impact of all such risk factors on



our business or the extent to which any single factor, or combination of factors, may cause actual results to differ materially from those contained in forward-looking statements.  Given these risks and uncertainties, investors should not rely on forward-looking statements as a prediction of actual results.

The market price of our common stock has been and may remain volatile.  In addition, the stock markets in general have experienced increased volatility.  Factors such as quarter-to-quarter variations in revenues and earnings or losses and our failure to meet expectations could have a significant impact on the market price of our common stock.  In addition, the price of our common stock can change for reasons unrelated to our performance.  Due to our low market capitalization, the price of our common stock may also be affected by conditions such as a lack of analyst coverage and fewer potential investors.

Forward-looking statements are based on management’s expectations as of the date made, and the Company does not undertake any responsibility to update any of these statements in the future except as required by law.  Actual future performance and results will differ and may differ materially from that contained in or suggested by forward-looking statements as a result of the factors set forth in this Management’s Discussion and Analysis of Financial Condition and Results of Operations and elsewhere in our filings with the SEC.


ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK

Market Risk of Financial Instruments

We are exposed to financial instrument market risk primarily through fluctuations in foreign currency exchange rates and interest rates.  To manage risks associated with foreign currency exchange and interest rates, we may make limited use of derivative financial instruments.  Derivatives are financial instruments that derive their value from one or more underlying financial instruments.  As a matter of policy, our derivative instruments are entered into for periods consistent with the related underlying exposures and do not constitute positions that are independent of those exposures.  In addition, we do not enter into derivative contracts for trading or speculative purposes, nor are we party to any leveraged derivative instrument.  The notional amounts of derivatives do not represent actual amounts exchanged by the parties to the instrument,instrument; and thus are not a measure of exposure to us through our use of derivatives.



Additionally, we enter into derivative agreements only with highly rated counterparties and we do not expect to incur any losses resulting from non-performance by other parties.

Foreign Exchange Sensitivity

Due to the global nature of our operations, we are subject to risks associated with transactions that are denominated in currencies other than the United States dollar, as well as the effects of translating amounts denominated in foreign currencies to United States dollars as a normal part of the reporting process.  The objective of our foreign currency risk management activities is to reduce foreign currency risk in the consolidated financial statements.  In order to manage foreign currency risks, we may make limited use of foreign currency forward contracts and other foreign currency related derivative instruments.  Although we cannot eliminate all aspects of our foreign currency risk, we believe that our strategy, which may include the use of derivative instruments, can reduce the impacts of foreign currency related issues on our consolidated financial statements.  The following is a description of our use of foreign currency derivative instruments.

Foreign Currency Forward ContractsDuring the fiscal yearsyear ended August 31, 2010 and 2009, we utilized foreign currency forward contracts to manage the volatility of certain intercompany financing transactions and other transactions that are denominated in foreign currencies.  Because these contracts did not meet specific hedge accounting requirements, gains and losses on these contracts, which expired on a quarterly basis, were recognized in current operations and were used to offset a portion of the gains or losses of the related accounts.  The gains andDuring fiscal 2010 our losses on these contracts were recorded as a component of SG&A expense in our consolidated statements of operations and had the following net impact on the periods indicated (in thousands):totaled $0.2 million.


YEAR ENDED
AUGUST 31,
 2011  2010  2009 
          
Losses on foreign exchange contracts $-  $(240) $(321)
Gains on foreign exchange contracts  -   -   105 
Net loss on foreign exchange contracts $-  $(240) $(216)

We did not have any open derivative instruments outstanding at August 31, 2011.2012.

Interest Rate Sensitivity

At August 31, 2011,2012, our debt obligations consisted primarily of a long-term lease agreement (financing obligation) associated with the sale of our corporate headquarters facility, aour Revolving Loan (a variable-rate line of credit arrangement,arrangement), and a variable rate Term Loan that is payable in monthly installments over 24 months.  During most of fiscal 2011,2012, we benefitted from extraordinarily low interest rates on our Revolving Loan and Term Loan borrowings.  Our overall interest rate sensitivity is therefore primarily influenced by amounts borrowed on the Revolving Loan and the Term Loan and the prevailing interest rates on these instruments, which may create additional expense if interest rates increase in future periods.  The financing obligation has a payment structure equivalent to a long-term leasing arrangement with a fixed interest rate of 7.7 percent.  The Term Loan, on which we borrowed $5.0 million, had an effective interest rate of 2.9 percent at August 31, 2011.2012.  Our Revolving Loan had a zero balance at August 31, 2011.2012.  At August 31, 20112012 borrowing levels, a one percent increase in the interest rate on our variable-rate credit obligations would increasehave an insignificant impact on our interest expense over the next year by approximately $0.1 million.fiscal year.

During the fiscal years ended August 31, 2012, 2011, 2010, and 2009,2010, we were not party to any interest rate swap agreements or similar derivative instruments.




 
ITEM 8.8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
 
 
Report of Independent Registered Public Accounting Firm
 
 
 
 
The Board of Directors and Shareholders of
Franklin Covey Co.
 
 
We have audited Franklin Covey Co.’s internal control over financial reporting as of August 31, 2011,2012, based on criteria established in Internal Control—Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (the COSO criteria).  Franklin Covey Co.’s management is responsible for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s Assessment of Internal Control Over Financial Reporting.  Our responsibility is to express an opinion on the company’s internal control over financial reporting based on our audit.
 
We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States).  Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects.  Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances.  We believe that our audit provides a reasonable basis for our opinion.

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles.  A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

In our opinion, Franklin Covey Co. maintained, in all material respects, effective internal control over financial reporting as of August 31, 2011,2012, based on the COSO criteria.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated balance sheetsheets of Franklin Covey Co. as of August 31, 2012 and 2011, and the related consolidated statements of operations and comprehensive income, cash flows, and shareholders’ equity for each of the year thentwo years in the period ended of Franklin Covey Co.August 31, 2012 and our report dated November 14, 20112012 expressed an unqualified opinion thereon.


/s/ Ernst & Young LLP


 
Salt Lake City, Utah
November 14, 20112012



 

Report of Independent Registered Public Accounting Firm


The Board of Directors and Shareholders of
Franklin Covey Co.

We have audited the accompanying consolidated balance sheetsheets of Franklin Covey Co. as of August 31, 2012 and 2011, and the related consolidated statements of operations and comprehensive income, (loss), cash flows, and shareholders’ equity for each of the year then ended.two years in the period ended August 31, 2012.  These financial statements are the responsibility of the Company's management.  Our responsibility is to express an opinion on these financial statements based on our audit.audits.
 
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement.  An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of Franklin Covey Co. at August 31, 2012 and 2011, and the consolidated results of its operations and its cash flows for  each of the two years in the period ended August 31, 2012, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), Franklin Covey Co.’s internal control over financial reporting as of August 31, 2012, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated November 14, 2012 expressed an unqualified opinion thereon.

/s/ Ernst & Young LLP


Salt Lake City, Utah
November 14, 2012


Report of Independent Registered Public Accounting Firm
The Board of Directors and Shareholders
Franklin Covey Co.:
We have audited the accompanying consolidated statements of operations and comprehensive income, shareholders’ equity, and cash flows of Franklin Covey Co. and subsidiaries for the year ended August 31, 2010.  These consolidated financial statements are the responsibility of the Company’s management. Our responsibility is to express an opinion on these consolidated financial statements based on our audit.
 
We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States). Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audit provides a reasonable basis for our opinion.
 
In our opinion, the financial statements referred to above present fairly, in all material respects, the consolidated financial position of Franklin Covey Co. at August 31, 2011, and the consolidated results of its operations and its cash flows for  the year then ended, in conformity with U.S. generally accepted accounting principles.

We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), Franklin Covey Co.’s internal control over financial reporting as of August 31, 2011, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated November 14, 2011 expressed an unqualified opinion thereon.

/s/ Ernst & Young LLP


Salt Lake City, Utah
November 14, 2011






Report of Independent Registered Public Accounting Firm
The Board of Directors and Shareholders
Franklin Covey Co.:
We have audited the accompanying consolidated balance sheet of Franklin Covey Co. and subsidiaries as of August 31, 2010, and the related consolidated statements of operations and comprehensive income (loss), shareholders’ equity, and cash flows for each of the years in the two-year period ended August 31, 2010.  These consolidated financial statements are the responsibility of the Company’s management.  Our responsibility is to express an opinion on these consolidated financial statements based on our audits.
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States).  Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement.  An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements.  An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation.  We believe that our audits provide a reasonable basis for our opinion.
In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial positionresults of operations and the cash flows of Franklin Covey Co. and subsidiaries as of August 31, 2010, andfor the results of their operations and their cash flows for each of the years in the two-year periodyear ended August 31, 2010, in conformity with U.S. generally accepted accounting principles.
 

/s/ KPMG LLP
 
Salt Lake City, Utah
November 12, 2010




FRANKLIN COVEY CO.
CONSOLIDATED BALANCE SHEETS

AUGUST 31, 2011  2010 
In thousands, except per share data      
       
ASSETS      
Current assets:      
Cash and cash equivalents $3,016  $3,484 
Accounts receivable, less allowance for doubtful accounts of $798 and $718  32,412   30,665 
Receivable from related party  5,717   5,030 
Inventories  4,301   4,470 
Deferred income tax assets  3,005   2,543 
Prepaid expenses and other current assets  3,605   4,086 
Total current assets  52,056   50,278 
Property and equipment, net  19,143   20,330
 
 
Intangible assets, net  61,703   65,240 
Goodwill  9,172   3,761 
Other long-term assets  9,353   9,396 
  $151,427  $149,005 
         
LIABILITIES AND SHAREHOLDERS’ EQUITY        
Current liabilities:        
Current portion of financing obligation $857  $734 
Line of credit  -   9,532 
Current portion of bank note payable  2,292   - 
Accounts payable  9,154   8,509 
Income taxes payable  285   198 
Accrued liabilities  22,813   26,743 
Total current liabilities  35,401   45,716 
 
Financing obligation, less current portion
  29,507   30,364 
Bank note payable, less current potion  2,708   - 
Other liabilities  411   253 
Deferred income tax liabilities  4,084   1,637 
Total liabilities  72,111   77,970 
         
Commitments and contingencies (Notes 8 and 9)        
         
Shareholders’ equity:        
Common stock, $.05 par value; 40,000 shares authorized, 27,056 shares issued  1,353   1,353 
Additional paid-in capital  179,515   183,794 
Common stock warrants  5,260   7,597 
Retained earnings  18,269   13,462 
Accumulated other comprehensive income  3,592   3,014 
Treasury stock at cost, 9,386 shares and 10,041 shares  (128,673)  (138,185)
Total shareholders’ equity  79,316   71,035 
  $151,427  $149,005 



       
       
AUGUST 31, 2012  2011 
In thousands, except per share data      
       
ASSETS      
Current assets:      
Cash and cash equivalents $11,011  $3,016 
Accounts receivable, less allowance for doubtful accounts of $851 and $798  38,087   32,412 
Receivable from related party  3,588   5,717 
Inventories  4,161   4,301 
Deferred income tax assets  3,634   3,005 
Prepaid expenses and other current assets  3,714   3,605 
     Total current assets  64,195   52,056 
         
Property and equipment, net  18,496   19,143 
Intangible assets, net  59,205   61,703 
Goodwill  9,172   9,172 
Long-term receivable from related party  3,478   - 
Other long-term assets  9,534   9,353 
  $164,080  $151,427 
         
LIABILITIES AND SHAREHOLDERS’ EQUITY        
Current liabilities:        
Current portion of financing obligation $992  $857 
Current portion of bank note payable  2,500   2,292 
Accounts payable  7,758   9,154 
Income taxes payable  869   285 
Accrued liabilities  24,530   22,813 
     Total current liabilities  36,649   35,401 
         
Financing obligation, less current portion  28,515   29,507 
Bank note payable, less current potion  208   2,708 
Other liabilities  1,152   411 
Deferred income tax liabilities  7,001   4,084 
Total liabilities  73,525   72,111 
         
Commitments and contingencies (Notes 7 and 8)        
         
Shareholders’ equity:        
Common stock, $.05 par value; 40,000 shares authorized, 27,056 shares issued  1,353   1,353 
Additional paid-in capital  182,534   179,515 
Common stock warrants  5,260   5,260 
Retained earnings  26,110   18,269 
Accumulated other comprehensive income  3,410   3,592 
Treasury stock at cost, 9,365 shares and 9,386 shares  (128,112)  (128,673)
Total shareholders’ equity  90,555   79,316 
  $164,080  $151,427 







See accompanying notes to consolidated financial statements.


FRANKLIN COVEY CO. 
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME 

          
          
YEAR ENDED AUGUST 31, 2012  2011  2010 
In thousands, except per share amounts         
Net sales:         
Training and consulting services $158,779  $150,976  $129,462 
Products  8,456   7,455   4,226 
Leasing  3,221   2,373   3,186 
   170,456   160,804   136,874 
Cost of sales:            
Training and consulting services  52,161   51,942   43,945 
Products  3,839   3,674   2,226 
Leasing  1,773   1,714   1,632 
   57,773   57,330   47,803 
Gross profit  112,683   103,474   89,071 
             
Selling, general, and administrative  89,462   85,255   77,604 
Depreciation  3,142   3,567   3,669 
Amortization  2,499   3,540   3,760 
Income from operations  17,580   11,112   4,038 
Interest income  18   21   34 
Interest expense  (2,482)  (2,687)  (2,892)
Discount on related party note receivable  (1,369)  -   - 
Income from continuing operations before income taxes  13,747   8,446   1,180 
Provision for income taxes  (5,906)  (3,639)  (2,484)
Net income (loss) from continuing operations  7,841   4,807   (1,304)
Income from discontinued operations, net of tax (Note 13)  -   -   548 
Gain on sale of discontinued operations, net of tax (Note 13)  -   -   238 
Net income (loss) $7,841  $4,807  $(518)
             
Income (loss) from continuing operations per share:            
Basic $0.44  $0.28  $(0.10)
Diluted  0.43   0.27   (0.10)
             
Net income (loss) per share:            
Basic $0.44  $0.28  $(0.04)
Diluted  0.43   0.27   (0.04)
             
Weighted average number of common shares:            
Basic  17,772   17,106   13,525 
Diluted  18,360   17,547   13,525 
             
             
COMPREHENSIVE INCOME:            
Net income (loss) $7,841  $4,807  $(518)
Foreign currency translation adjustments  (182)  578   1,053 
Comprehensive income $7,659  $5,385  $535 
See accompanying notes to consolidated financial statements.


FRANKLIN COVEY CO.
CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (LOSS)CASH FLOWS 

YEAR ENDED AUGUST 31, 2011  2010  2009 
In thousands, except per share amounts         
Net sales:         
Training and consulting services $150,976  $129,462  $114,910 
Products  7,455   4,226   4,668 
Leasing  2,373   3,186   3,556 
   160,804   136,874   123,134 
Cost of sales:            
Training and consulting services  51,942   43,945   40,798 
Products  3,674   2,226   2,620 
Leasing  1,714   1,632   1,834 
   57,330   47,803   45,252 
Gross profit  103,474   89,071   77,882 
             
Selling, general, and administrative  85,255   77,604   75,813 
Depreciation  3,567   3,669   4,532 
Amortization  3,540   3,760   3,761 
Restructuring costs  -   -   2,047 
Impairment of assets  -   -   3,569 
Income (loss) from operations  11,112   4,038   (11,840)
Interest income  21   34   27 
Interest expense  (2,687)  (2,892)  (3,049)
Income (loss) from continuing operations before income taxes  8,446   1,180   (14,862)
Income tax (provision) benefit  (3,639)  (2,484)  3,814 
Net income (loss) from continuing operations  4,807   (1,304)  (11,048)
Income from discontinued operations, net of tax (Note 2)  -   548   216 
Gain on sale of discontinued operations, net of tax (Note 2)  -   238   - 
Net income (loss) $4,807  $(518) $(10,832)
             
Income (loss) from continuing operations per share:            
Basic $.28  $(.10) $(.82)
Diluted  .27   (.10)  (.82)
             
Net income (loss) per share:            
Basic $.28  $(.04) $(.81)
Diluted  .27   (.04)  (.81)
             
Weighted average number of common shares:            
Basic  17,106   13,525   13,406 
Diluted  17,547   13,525   13,406 
             
             
COMPREHENSIVE INCOME (LOSS)            
Net income (loss) $4,807  $(518) $(10,832)
Foreign currency translation adjustments  578   1,053   955 
Comprehensive income (loss) $5,385  $535  $(9,877)
             
          
          
YEAR ENDED AUGUST 31, 2012  2011  2010 
In thousands         
CASH FLOWS FROM OPERATING ACTIVITIES         
Net income (loss) $7,841  $4,807  $(518)
Adjustments to reconcile net income (loss) to net cash provided            
by operating activities:            
Depreciation and amortization  5,698   7,107   7,429 
Amortization of capitalized curriculum costs  1,816   1,639   2,083 
Gain on sale of discontinued operation  -   -   (1,092)
Deferred income taxes  2,708   2,092   2,406 
Share-based compensation cost  3,835   2,788   1,099 
Loss on disposals of assets  36   101   75 
Changes in assets and liabilities, net of effect of acquired business:            
Increase in accounts receivable, net  (5,810)  (1,288)  (7,597)
Decrease in inventories  96   382   606 
Increase in receivable from related party  (1,349)  (688)  (3,059)
Decrease (increase) in prepaid expenses and other assets  (39)  2,128   (174)
Increase (decrease) in accounts payable and accrued liabilities  (197)  (3,534)  5,060 
Increase in income taxes payable/receivable  587   65   699 
Increase (decrease) in other long-term liabilities  340   44   7 
Net cash provided by operating activities  15,562   15,643   7,024 
             
CASH FLOWS FROM INVESTING ACTIVITIES            
Purchases of property and equipment  (2,279)  (2,326)  (1,384)
Capitalized curriculum development costs  (2,113)  (3,097)  (712)
Acquisition of business, net of cash acquired  -   (5,411)  (3,256)
Proceeds from sale of discontinued operation  -   -   3,350 
Net cash used for investing activities  (4,392)  (10,834)  (2,002)
             
CASH FLOWS FROM FINANCING ACTIVITIES            
Proceeds from line of credit borrowings  8,523   67,462   54,705 
Payments on line of credit borrowings  (8,523)  (76,994)  (58,123)
Proceeds from notes payable financing  -   5,000   1,154 
Payments on notes payable financing  (2,292)  -   (1,096)
Principal payments on long-term debt and financing obligation  (895)  (673)  (654)
Purchases of common stock for treasury  (440)  (218)  (50)
Proceeds from sales of common stock held in treasury  435   328   288 
Proceeds from management stock loan payments  -   -   159 
Net cash used for financing activities  (3,192)  (5,095)  (3,617)
Effect of foreign currency exchange rates on cash and cash equivalents  17   (182)  391 
Net increase (decrease) in cash and cash equivalents  7,995   (468)  1,796 
Cash and cash equivalents at beginning of the year  3,016   3,484   1,688 
Cash and cash equivalents at end of the year $11,011  $3,016  $3,484 
             
Supplemental disclosure of cash flow information:            
Cash paid for income taxes $2,330  $1,825  $428 
Cash paid for interest  2,473   2,702   2,862 
             
Non-cash investing and financing activities:            
Purchases of property and equipment financed by accounts payable $481  $143  $95 









See accompanying notes to consolidated financial statements.



FRANKLIN COVEY CO.
CONSOLIDATED STATEMENTS OF CASH FLOWSSHAREHOLDERS’ EQUITY 

YEAR ENDED AUGUST 31, 
2011
  
2010
  
2009
 
In thousands         
CASH FLOWS FROM OPERATING ACTIVITIES         
Net income (loss)
 $4,807  $(518) $(10,832)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
            
Depreciation and amortization
  7,107   7,429   8,038 
Amortization of capitalized curriculum costs
  1,639   2,083   2,263 
Gain on sale of discontinued operation
  -   (1,092)  - 
Deferred income taxes
  2,092   2,406   (5,476)
Share-based compensation cost
  2,788   1,099   468 
Loss on disposals of assets
  101   75   319 
Restructuring charges
  -   -   2,047 
Impairment of assets
  -   -   3,569 
Changes in assets and liabilities, net of effect of acquired business:
            
Decrease (increase) in accounts receivable, net
  (1,288)  (7,597)  5,196 
Decrease in inventories
  382   606   2,170 
Decrease (increase) in receivable from related party, prepaid expenses, and other assets
  1,440   (3,233)  4,136 
Increase (decrease) in accounts payable and accrued liabilities
  (3,534)  5,060   (5,368)
Increase (decrease) in income taxes payable/receivable
  65   699   (983)
Increase (decrease) in other long-term liabilities
  44   7   (265)
Net cash provided by operating activities
  15,643   7,024   5,282 
             
CASH FLOWS FROM INVESTING ACTIVITIES            
Purchases of property and equipment
  (2,326)  (1,384)  (2,275)
Capitalized curriculum development costs
  (3,097)  (712)  (1,762)
Acquisition of business, net of cash acquired
  (5,411)  (3,256)  (1,157)
Proceeds from sale of discontinued operation
  -   3,350   - 
Proceeds from disposal of consolidated subsidiaries
  -   -   201 
Proceeds from sales of property and equipment, net
  -   -   1,790 
Net cash used for investing activities
  (10,834)  (2,002)  (3,203)
             
CASH FLOWS FROM FINANCING ACTIVITIES            
Proceeds from line of credit borrowings
  67,462   54,705   77,044 
Payments on line of credit borrowings
  (76,994)  (58,123)  (64,095)
Proceeds from notes payable financing
  5,000   1,154   - 
Payments on notes payable financing
  -   (1,096)  - 
Principal payments on long-term debt and financing obligation
  (673)  (654)  (1,211)
Purchases of common stock for treasury
  (218)  (50)  (28,270)
Proceeds from sales of common stock held in treasury
  328   288   284 
Proceeds from management stock loan payments
  -   159   - 
Net cash used for financing activities
  (5,095)  (3,617)  (16,248)
Effect of foreign currency exchange rates on cash and cash equivalents  (182)  391   (47)
Net increase (decrease) in cash and cash equivalents  (468)  1,796   (14,216)
Cash and cash equivalents at beginning of the year  3,484   1,688   15,904 
Cash and cash equivalents at end of the year $3,016  $3,484  $1,688 
             
Supplemental disclosure of cash flow information:            
Cash paid for income taxes
 $1,825  $428  $2,788 
Cash paid for interest
  2,702   2,862   3,026 
Non-cash investing and financing activities:            
Purchases of property and equipment financed by accounts payable
 $143  $95  $77 
                         
                         
                 Accumulated       
                 Other       
  Common  Common  Additional  Common  Retained  Comprehensive  Treasury  Treasury 
  Stock Shares  Stock Amount  Paid-In Capital  Stock Warrants  Earnings  Income  Stock Shares  Stock Amount 
In thousands                        
Balance at August 31, 2009  27,056  $1,353  $183,436  $7,597  $13,980  $1,961   (10,080) $(139,323)
Issuance of common stock from                                
treasury          (495)              56   783 
Purchase of treasury shares                          (5)  (29)
Unvested share award          (850)              61   850 
Share-based compensation          1,099                     
Management stock loan                                
payments          664               (84)  (505)
Non-qualified deferred                                
compensation plan activity          (60)              11   39 
Cumulative translation                                
adjustments                      1,053         
Net loss                  (518)            
                                 
Balance at August 31, 2010  27,056  $1,353  $183,794  $7,597  $13,462  $3,014   (10,041) $(138,185)
Issuance of common stock from                                
treasury          (1,276)              117   1,604 
Purchase of treasury shares                          (21)  (218)
Unvested share award          (526)              37   526 
Share-based compensation          2,788                     
Exercise of common stock                                
warrants and other warrant                                
activity          (5,894)  (2,337)          596   8,229 
Management stock loan                                
payments          637               (76)  (637)
Non-qualified deferred                                
compensation plan activity          (8)              2   8 
Cumulative translation                                
adjustments                      578         
Net income                  4,807             
                                 
Balance at August 31, 2011  27,056  $1,353  $179,515  $5,260  $18,269  $3,592   (9,386) $(128,673)
Issuance of common stock from                                
treasury          (358)              60   800 
Purchase of treasury shares                          (44)  (440)
Unvested share award          (514)              37   514 
Share-based compensation          3,835                     
Management stock loan                                
activity          313               (32)  (313)
Repurchase of share-based award          (249)                    
Cumulative translation                                
adjustments                      (182)        
Other          (8)                    
Net income                  7,841             
Balance at August 31, 2012  27,056  $1,353  $182,534  $5,260  $26,110  $3,410   (9,365) $(128,112)






See accompanying notes to consolidated financial statements.


 
FRANKLIN COVEY CO.
CONSOLIDATED STATEMENTS OF SHAREHOLDERS’ EQUITY
  
 
Common Stock Shares
 
 
Common Stock Amount
 
 
Additional Paid-In Capital
 
 
Common Stock Warrants
 
 
 
Retained Earnings
 Accumulated Other Comprehensive Income 
 
Treasury Stock Shares
 
 
Treasury Stock
Amount
 
In thousands                 
Balance at August 31, 2008  27,056 $1,353 $184,313 $7,597 $24,812 $1,006  (10,203)$(140,904)
Issuance of common stock from treasury        (424)          57  708 
Unvested share award        (921)          66  921 
Additional tender offer costs                       (48)
Share-based compensation        468                
Cumulative translation adjustments                 955       
Net loss              (10,832)         
                          
Balance at August 31, 2009  27,056 $1,353 $183,436 $7,597 $13,980 $1,961  (10,080)$(139,323)
Issuance of common stock from treasury        (495)          56  783 
Purchase of treasury shares                    (5) (29)
Unvested share award        (850)          61  850 
Share-based compensation        1,099                
Management stock loan payments        664           (84) (505)
Non-qualified deferred compensation plan share activity        (60)            11    39 
Cumulative translation adjustments                 1,053       
Net loss              (518)         
                          
Balance at August 31, 2010  27,056 $1,353 $183,794 $7,597 $13,462 $3,014  (10,041)$(138,185)
Issuance of common stock from treasury        (1,276)          117  1,604 
Purchase of treasury shares                    (21) (218)
Unvested share award        (526)          37  526 
Share-based compensation        2,788                
Exercise of common stock warrants and other warrant activity        (5,894) (2,337)         596    8,229 
Management stock loan payments        637           (76) (637)
Non-qualified deferred compensation plan share activity        (8)            2    8 
Cumulative translation adjustments                 578       
Net income              4,807          
Balance at August 31, 2011  27,056 $1,353 $179,515 $5,260 $18,269 $3,592  (9,386)$(128,673)





















See accompanying notes to consolidated financial statements.

 
FRANKLIN COVEY CO.

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


1.  NATURE OF OPERATIONS AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Franklin Covey Co. (hereafter referred to as us, we, our, or the Company) is a leading global provider of trainingcontent and consulting solutions designedintellectual property company focused on individual and organizational performance.  Our mission is to enable individuals“enable greatness in people and organizations everywhere,” and we believe that we are experts at solving seven pervasive, intractable problems, each of which requires a change in human behavior.  We are organized to achieve greatness.  We operate globally with one common brandaddress these seven problems, which include the following: Leadership, Execution, Productivity, Trust, Loyalty, Sales Performance, and set of offerings designed to enable us to provide clients around the world with the same high level of service.  To achieve this level of service, we operate four regional sales offices in the United States; an office specializing in sales to governmental entities; wholly owned subsidiaries in Australia, Japan, and the United Kingdom; and contract with licensee partners who deliver our curriculum and provide services in over 140 other countries and territories around the world.Education.  Our business-to-business service builds on our expertise in training, consulting, and technology that is designed to help our clients define great performance and engage their leaders and front-line employees to execute at the highest levels.  We also help clients accelerate great performance through education in management skills, relationship skills, and individual effectiveness, and can provide personal-effectiveness literature and electronic educational solutions to our clients as needed.  Our services and products are available through professional consulting services, training on-site at client locations by Franklin Covey consultants, training on-site at client locations by client employees who have been certified to deliver our content (facilitators), public workshops, and through a series of offerings delivered via the Internet.  These offerings are described in further detail on our web site at www.franklincovey.com.www.franklincovey.com.  We have some of the best-known offerings in the training industry, including a suite of individual-effectiveness and leadership-development training products based on the best-selling book, The 7 Habits of Highly Effective People and its execution process, The 4 Disciplines of Execution.

Through our organizational research and curriculum development efforts, we seek to consistently create, develop, and introduce new services and products that will help our clients achieve greatness.

Fiscal Year

The Company utilizes a modified 52/53-week fiscal year that ends on August 31 of each year.  Corresponding quarterly periods generally consist of 13-week periods that ended on November 27, 2010, February 26, 2011, February 25, 2012, and May 28, 201126, 2012 during fiscal 2011.2012.  Unless otherwise noted, references to fiscal years apply to the 12 months ended August 31 of the specified year.

Basis of Presentation

The accompanying consolidated financial statements include the accounts of the Company and our wholly-owned subsidiaries, which consist of Franklin Development Corp., and our offices in Japan, the United Kingdom, and Australia.  Intercompany balances and transactions are eliminated in consolidation.

Reclassifications

Certain reclassifications have been made to prior period financial statements to conform to the current period presentation.  These reclassifications did not impact our results of operations or net cash flows in the periods presented.




Pervasiveness of Estimates

The preparation of financial statements in conformity with accounting principles generally accepted in the United States of America requires us to make estimates and assumptions that affect the reported amounts of assets and liabilities and the disclosure of contingent assets and liabilities at the dates of the financial statements, and the reported amounts of revenues and expenses during the reporting periods.  Actual results could differ from those estimates.
Reclassifications

Certain reclassifications have been made to prior period financial statements to conform to the current period presentation.  These reclassifications did not impact our results of operations or net cash flows in the periods presented.

Cash and Cash Equivalents

Some of our cash is deposited with financial institutions located throughout the United States of America and at banks in foreign countries where we operate subsidiary offices and at times may exceed federally insured limits.  We consider all highly liquid debt instruments with a maturity date of three months or less to be



cash equivalents.  We did not hold a significant amount of investments that would be considered cash equivalent instruments at August 31, 20112012 or 2010.2011.

Inventories

Inventories are stated at the lower of cost or market, cost being determined using the first-in, first-out method.  Elements of cost in inventories generally include raw materials, direct labor, and overhead.  Cash flows from the sales of inventory are included in cash flows provided by operating activities in our consolidated statements of cash flows statements.flows.  Our inventories are comprised primarily of training materials, books, and related accessories, and consisted of the following (in thousands):

       
       
AUGUST 31, 2012  2011 
Finished goods $4,028  $4,158 
Raw materials  133   143 
  $4,161  $4,301 
AUGUST 31, 2011  2010 
Finished goods $4,158  $4,366 
Raw materials  143   104 
  $4,301  $4,470 

Provision is made to reduce excess and obsolete inventories to their estimated net realizable value.  In assessing the realization of inventories, we make judgments regarding future demand requirements and compare these estimates with current and committed inventory levels.  Inventory requirements may change based on projected customer demand, training curriculum life-cycle changes, longer- or shorter-than-expected usage periods, and other factors that could affect the valuation of our inventories.

Property and Equipment

Property and equipment are recorded at cost.  Depreciation expense, which includes depreciation on our corporate campus that is accounted for as a financing obligation (Note 7)6), and the amortization of assets recorded under capital lease obligations, is calculated using the straight-line method over the lesser of the expected useful life of the asset or the contracted lease period.  We generally use the following depreciable lives for our major classifications of property and equipment:

DescriptionUseful Lives
Buildings20 years
Machinery and equipment3-7 years
Computer hardware and software3-5 years
Furniture, fixtures, and leasehold improvements5-8 years

Leasehold improvements are amortized over the lesser of the useful economic life of the asset or the contracted lease period.  We expense costs for repairs and maintenance as incurred.  Gains and losses resulting from the sale of property and equipment are recorded in current operations.




Impairment of Long-Lived Assets

Long-lived tangible assets and definite-lived intangible assets are reviewed for possible impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable.  We use an estimate of undiscounted future net cash flows of the assets over the remaining useful lives in determining whether the carrying value of the assets is recoverable.  If the carrying values of the assets exceed the anticipated future cash flows of the assets, we recognize an impairment loss equal to the difference between the carrying values of the assets and their estimated fair values.  Impairment of long-lived assets is assessed at the lowest levels for which there are identifiable cash flows that are independent from other groups of assets.  The evaluation of long-lived assets requires us to use estimates of future cash flows.  If forecasts and assumptions used to support the realizability of our long-lived tangible and definite-lived intangible assets change in the future, significant impairment charges could result that would adversely affect our results of operations and financial condition.


Indefinite-Lived Intangible Assets and Goodwill

Intangible assets that are deemed to have an indefinite life and acquired goodwill are not amortized, but rather are tested for impairment on an annual basis or more often if events or circumstances indicate that a potential impairment exists.  The Covey trade name intangible asset (Note 5)4) has been deemed to have an indefinite life.  This intangible asset is tested for impairment using qualitative factors or the present value of estimated royalties on trade name related revenues, which consist primarily of training seminars and work sessions, international licensee sales, and related products.  Based on this valuation methodology,the fiscal 2012 evaluation of the Covey trade name, we believe the fair value of the Covey trade name substantially exceeds its carrying value and no impairment charges were recorded against the Covey trade name during the fiscal yearsyear ended August 31, 2011, 2010, or 2009.2012. 

Our reported goodwill resulted from the fiscal 2009 acquisition of CoveyLink Worldwide, LLC (Note 14) and the payment of the first two of five annual potential contingent earnout payments.  Based on our fiscal 2012 evaluation, we believe the fair value of the reporting unit, which was defined as our consolidated operations, substantially exceeded its carrying value and no impairment charges to the CoveyLink Worldwide, LLC acquisition goodwill were recorded during the fiscal yearsyear ended August 31, 2011, 2010, or 2009.2012. 

Capitalized Curriculum Development Costs and Impairment of Assets

During the normal course of business, we develop training courses and related materials that we sell to our clients.  Capitalized curriculum development costs include certain expenditures to develop course materials such as video segments, course manuals, and other related materials.  Generally, curriculum costs are capitalized when there is a major revision to an existing course that requires a significant re-write of the course materials or curriculum.  Costs incurred to maintain existing offerings are expensed when incurred.  In addition, development costs incurred in the research and development of new curriculum and software products to be sold, leased, or otherwise marketed are expensed as incurred until economic feasibility has been established.

During fiscal 2011,2012, we capitalized costs incurred for the development of our new productivity offering, as well as for various other courses.  Capitalized development costs are generally amortized over a five-year life, which is based on numerous factors, including expected cycles of major changes to curriculum.  Capitalized curriculum development costs are reported as a component of other long-term assets in our consolidated balance sheets and totaled $6.4$6.7 million and $5.0$6.4 million at August 31, 20112012 and 2010.2011.  Amortization of capitalized curriculum development costs is reported as a component of cost of sales.

Accrued Liabilities

Significant components of our accrued liabilities were as follows (in thousands):

       
AUGUST 31, 2012  2011 
Accrued compensation $9,549  $7,854 
Unearned revenue  4,780   4,710 
Intellectual property royalties  1,907   1,702 
Customer credits  1,421   2,341 
Other accrued liabilities  6,873   6,206 
  $24,530  $22,813 
 
58



AUGUST 31, 2011  2010 
Accrued compensation $7,854  $7,445 
Unearned revenue  4,710   4,884 
Customer credits  2,341   2,373 
Outsourcing contract costs payable  1,217   3,879 
Other accrued liabilities  6,691   8,162 
  $22,813  $26,743 

Restructuring Costs

Following the sale of our consumer solutions business unit (CSBU) to FC Organizational Products (FCOP and formerly Franklin Covey Products) in the fourth quarter of fiscal 2008, we initiated a restructuring plan that reduced the number of our domestic regional sales offices, decentralized certain sales support functions, closed our Canadian office, and made other changes to our operations in Canada.  The restructuring plan was intended to strengthen the remaining domestic sales offices and reduce our overall operating costs.  During fiscal 2009 we expensed $2.0 million for anticipated severance costs necessary to complete the restructuring plan, which was completed in fiscal 2010.  The composition and utilization of the accrued restructuring charges were as follows at August 31, 2010 (in thousands):

 
 
Description
 Accrued Restructuring Costs 
Balance at August 31, 2008 $2,055 
Restructuring charges  2,047 
Amounts paid – employee severance  (2,803)
Balance at August 31, 2009 $1,299 
Restructuring charges  - 
Amounts paid – employee severance  (1,299)
Balance at August 31, 2010 $- 

Foreign Currency Translation and Transactions

The functional currencies of our foreign operations are the reported local currencies.  Translation adjustments result from translating our foreign subsidiaries’ financial statements into United States dollars.  The balance sheet accounts of our foreign subsidiaries are translated into United States dollars using the exchange rate in effect at the balance sheet date.  Revenues and expenses are translated using



average exchange rates for each month during the fiscal year.  The resulting translation gains or losses were recorded as a component of accumulated other comprehensive income in shareholders’ equity.  Foreign currency transaction gains and losses totaled a loss of $0.1 million, a gain of $14,000, and a loss of $0.5 million and a loss of $0.2 million duringfor the fiscal years ended August 31, 2012, 2011, and 2010, and 2009, and were reported as a component of our selling, general, and administrative expenses.respectively. 

Derivative Instruments

During the normal course of business, we are exposed to risks associated with foreign currency exchange rate and interest rate fluctuations.  Foreign currency exchange rate exposures result from the Company’s operating results, assets, and liabilities that are denominated in currencies other than the United States dollar.  In order to limit our exposure to these elements, we have mademay make limited use of derivative instruments.  Each derivative instrument that is designated as a hedge instrument is recorded on the balance sheet at its fair value.  Changes in the fair value of derivative instruments that qualify for hedge accounting are recorded in accumulated other comprehensive income, which is a component of shareholders’ equity.  Changes in the fair value of derivative instruments that are not designated as hedge


instruments are immediately recognized as a component of selling, general, and administrative expense in our consolidated statements of operations.

Sales Taxes

We collect sales tax on qualifying transactions with customers based upon applicable sales tax rates in various jurisdictions.  We account for sales taxes collected using the net method; accordingly, we do not include sales taxes in net sales reported in our consolidated financial statements.statements of operations.

Revenue Recognition

We recognize revenue when: 1) persuasive evidence of an agreement exists, 2) delivery of product has occurred or services have been rendered, 3) the price to the customer is fixed or determinable, and 4) collectability is reasonably assured.  For training and service sales, these conditions are generally met upon presentation of the training seminar or delivery of the consulting services.  For product sales, these conditions are generally met upon shipment of the product to the customer.

Some of our training and consulting contracts contain multiple deliverable elementselement deliverables that include training along with other products and services.  For transactions that contain more than one element, we recognize revenue in accordance with the guidance for multiple element arrangements.  On September 1, 2010, we adopted the provisions of FASC 650-25 (formerly EITF 08-1, Revenue Recognition – Multiple Element Arrangements).  This guidance amends existing guidance on multiple element revenue arrangements to improve the ability of entities to recognize revenue from the sale of delivered items that are part of a multiple-element arrangement when other items have not yet been delivered.  One of the previous requirements was that there must be objective and reliable evidence of the standalone selling price of the undelivered items, which must be supported by vendor-specific objective evidence (VSOE) or third-party evidence (TPE).  The provisions of the new guidance eliminate the requirements that all undelivered elements have VSOE or TPE before an entity can recognize the portion of an overall arrangement that is attributable to items that have already been delivered.  The “residual method” of allocating revenue is thereby eliminated, and entities are required to allocate the arrangement consideration at the inception of the arrangement to all deliverables using the relative selling price method. The adoption of this guidance did not have a material impact on our financial statements during the fiscal year ended August 31, 2011.

Our international strategy includes the use of licensees in countries where we do not have a wholly-owned operation.  Licensee companies are unrelated entities that have been granted a license to translate our content and curriculum, adapt the content and curriculum to the local culture, and sell our training seminars and products in a specific country or region.  Licensees are required to pay us royalties based upon a percentage of their sales to clients.  We recognize royalty income each period based upon the sales information reported to us from our licensees.  Licensee royalty revenues are included as a component of training sales and totaled $11.8 million, $10.6 million, $9.2 million, and $8.6$9.2 million for the fiscal years ended August 31, 2012, 2011, 2010, and 2009.2010. 

Revenue is recognized as the net amount to be received after deducting estimated amounts for discounts and product returns.

Share-Based Compensation

We record the compensation expense for all share based-payments to employees and non-employees, including grants of stock options and the compensatory elements of our employee stock purchase plan, in our consolidated statements of operations based upon their fair values over the requisite service period.  For more information on our share-based compensation plans, refer to Note 13.12. 





Shipping and Handling Fees and Costs

All shipping and handling fees billed to customers are recorded as a component of net sales.  All costs incurred related to the shipping and handling of products are recorded in cost of sales.

Advertising Costs

Costs for newspaper, television, radio, and other advertising are expensed as incurred or recognized over the period of expected benefit for direct response and catalog advertising.  Direct response advertising costs, which consist primarily of printing and mailing costs for seminar mailers, are charged to expense over the period of projected benefit, which ranges from three to 12 months.  Advertising costs included in selling, general, and administrative expenses totaled $5.3 million, $3.1 million, $3.3 million, and $5.5$3.3 million for the fiscal years ended August 31, 2012, 2011, 2010, and 2009.2010.  Our direct response advertising costs reported in other current assets totaled $0.2 million at August 31, 20112012 and 2010.2011. 

Income Taxes

Our income tax provision has been determined using the asset and liability approach of accounting for income taxes.  Under this approach, deferred income taxes represent the future tax consequences expected to occur when the reported amounts of assets and liabilities are recovered or paid.  The income tax provision represents income taxes paid or payable for the current year plus the change in deferred taxes during the year.  Deferred income taxes result from differences between the financial and tax bases of our assets and liabilities and are adjusted for tax rates and tax laws when changes are enacted.  A valuation allowance is provided against deferred income tax assets when it is more likely than not that all or some portion of the deferred income tax assets will not be realized.  Interest and penalties related to uncertain tax positions are recognized as components of income tax expense in our consolidated statements of operations.

We may recognize the tax benefit from an uncertain tax position only if it is more likely than not that the tax position will be sustained on examination by the taxing authorities based on the technical merits of the position.  The tax benefits recognized in the financial statements from such a position are measured based on the largest benefit that has a greater than 50 percent likelihood of being realized upon ultimate settlement.

We provide for income taxes, net of applicable foreign tax credits, on temporary differences in our investment in foreign subsidiaries, which consist primarily of unrepatriated earnings.

Comprehensive Income (Loss)

Comprehensive income (loss) includes changes to equity accounts that were not the result of transactions with shareholders.  Comprehensive income (loss) is comprised of net income or loss and other comprehensive income and loss items.  Our other comprehensive income and losses generally consist of changes in the cumulative foreign currency translation adjustment.

Accounting Pronouncements Issued Not Yet Adopted

In September 2011, the Financial Accounting Standards Board (FASB) issued accounting standards update (ASU) 2011-08, Testing Goodwill for Impairment.  The objectiveadjustment, net of ASU 2011-08 is to simplify how entities, both public and nonpublic, test goodwill for impairment.  These amendments permit an entity to first assess qualitative factors to determine whether it is more likely than not that the fair value of a reporting unit is less than its carrying amount as a basis for determining whether it is necessary to perform the two-step goodwill impairment test.  Previous guidance required an entity to test goodwill for impairment, on at least an annual basis, by comparing the fair value of a reporting unit with its carrying amount, including goodwill (step one). If the fair value of a reporting unit is less than its carrying amount, then the second step of the test must be performed to measure the amount of the impairment loss, if any.  Under the amendments in ASU 2011-08, an entity is not required to calculate the fair value of a reportingtax.



unit unless the entity determines that it is more likely than not that its fair value is less than its carrying amount.  The guidance in ASU 2011-08 is effective for annual and interim goodwill assessments performed for fiscal years beginning after December 15, 2011 and early adoption is permitted.  We did not early adopt the provisions of this guidance and have not yet completed our assessment of the impacts on our financial statements.


2.      SALE OF JAPAN PRODUCT SALES OPERATION

During fiscal 2010, we sold the product sales component of our wholly owned subsidiary in Japan to Nakabayashi Co. Ltd., an unrelated Japan-based paper products company.  The sale included the disposition of inventories, certain intangibles assets (including customer lists), and other current assets, which had an aggregate carrying value of $2.0 million.  The sale closed on June 1, 2010 and the total sale price was JPY 305.0 million, or approximately $3.4 million.  We recognized a pre-tax gain from the sale totaling $1.1 million after normal transaction costs.  In addition, the sale agreement provides for a three percent passive royalty on annual sales, which is insignificant to our operations.  The sale of this division was designed to further align our Japanese operations with our overall strategic focus on training and consulting sales.  The Japan products sales component was previously reported as a part of our international operations.

We determined that the operating results of the Japan product sales component qualify for discontinued operations presentation and we have presented the operating results of the Japan product sales component as discontinued operations for all periods presented in this report.  The income recognized from discontinued operations was comprised of the following for the periods presented (in thousands):

AUGUST 31, 2010  2009 
Sales $5,097  $6,984 
Gross profit  2,230   2,531 
Income before income taxes  988   401 
Income tax provision  (440)  (185)
Income from discontinued operations, net of tax  548   216 


3.2.TRADE ACCOUNTS RECEIVABLE

Trade accounts receivable are recorded at the invoiced amount and do not bear interest.  The allowance for doubtful accounts represents our best estimate of the amount of probable credit losses in the existing accounts receivable balance.  We determine the allowance for doubtful accounts based upon historical write-off experience and current economic conditions, and we review the adequacy of the allowance for doubtful accounts on a regular basis.  Receivable balances past due over 90 days, which exceed a specified dollar amount, are reviewed individually for collectibility.  Account balances are charged off against the allowance after all means of collection have been exhausted and the potential for recovery is



considered remote.  We do not have any off-balance sheet credit exposure related to our customers nor do we generally require collateral or other security agreements from our customers.

Activity in our allowance for doubtful accounts was comprised of the following for the periods indicated (in thousands):

          
          
YEAR ENDED         
AUGUST 31, 2012  2011  2010 
Beginning balance $798  $718  $879 
Charged to costs and expenses  224   188   402 
Deductions  (171)  (108)  (563)
Ending balance $851  $798  $718 
YEAR ENDED
AUGUST 31,
 2011  2010  2009 
Beginning Balance $718  $879  $1,066 
Charged to costs and expenses  188   402   81 
Deductions  (108)  (563)  (268)
Ending Balance $798  $718  $879 




Deductions on the foregoing table represent the write-off of amounts deemed uncollectible during the fiscal year.  During fiscal 2012, our recoveries of previously written off accounts totaled approximately $72,000 and was included in amounts charged to costs and expenses in the above table.  Recoveries of amounts previously written off were insignificant for the periods presented.in fiscal 2011 and fiscal 2010.


4.3.PROPERTY AND EQUIPMENT

Our property and equipment were comprised of the following (in thousands):

AUGUST 31, 2011  2010 
Land and improvements $1,312  $1,312 
Buildings  31,556   32,406 
Machinery and equipment  2,184   2,387 
Computer hardware and software  18,747   17,465 
Furniture, fixtures, and leasehold improvements  11,408   9,861 
   65,207   63,431 
Less accumulated depreciation  (46,064)  (43,101)
  $19,143  $20,330 

In the fourth quarter of fiscal 2009, we completed the sale of our administrative office and distribution facility located in Ontario, Canada to an unrelated entity.  The sale price was $2.0 million and the carrying value of the building at the date of the sale was $1.9 million.  After deducting customary closing costs and other costs necessary to complete the sale of the building, we recorded a $0.1 million loss, which was recorded as a component of depreciation expense in our consolidated statement of operations for the year ended August 31, 2009.  The transaction involving the Canadian property was accounted for as a sale, and we will have no further obligations or responsibilities related to the property that was sold.  A portion of the proceeds from the sale of the building was used to repay the mortgage obligation associated with the property.
       
       
AUGUST 31, 2012  2011 
Land and improvements $1,312  $1,312 
Buildings  31,556   31,556 
Machinery and equipment  2,295   2,184 
Computer hardware and software  19,792   18,747 
Furniture, fixtures, and leasehold        
improvements  11,635   11,408 
   66,590   65,207 
Less accumulated depreciation  (48,094)  (46,064)
  $18,496  $19,143 

5.



4.INTANGIBLE ASSETS AND GOODWILL

Our intangible assets were comprised of the following (in thousands):

          
          
  Gross Carrying  Accumulated  Net Carrying 
AUGUST 31, 2012 Amount  Amortization  Amount 
Definite-lived intangible assets:         
License rights $27,000  $(13,041) $13,959 
Acquired curriculum  58,284   (36,052)  22,232 
Customer lists  15,111   (15,097)  14 
Trade names  377   (377)  - 
   100,772   (64,567)  36,205 
Indefinite-lived intangible asset:            
Covey trade name  23,000   -   23,000 
  $123,772  $(64,567) $59,205 
             
AUGUST 31, 2011            
Definite-lived intangible assets:            
License rights $27,000  $(12,103) $14,897 
Acquired curriculum  58,285   (34,524)  23,761 
Customer lists  15,111   (15,066)  45 
Trade names  377   (377)  - 
   100,773   (62,070)  38,703 
Indefinite-lived intangible asset:            
Covey trade name  23,000   -   23,000 
  $123,773  $(62,070) $61,703 
 
 
AUGUST 31, 2011
 Gross Carrying Amount  Accumulated Amortization  Net Carrying Amount 
Definite-lived intangible assets:         
License rights $27,000  $(12,103) $14,897 
Acquired curriculum  58,285   (34,524)  23,761 
Customer lists  15,111   (15,066)  45 
Trade names  377   (377)  - 
   100,773   (62,070)  38,703 
Indefinite-lived intangible asset:            
Covey trade name  23,000   -   23,000 
  $123,773  $(62,070) $61,703 
             
AUGUST 31, 2010            
Definite-lived intangible assets:            
License rights $27,000  $(11,166) $15,834 
Acquired curriculum  58,271   (32,981)  25,290 
Customer lists  15,111   (13,995)  1,116 
Trade names  377   (377)  - 
   100,759   (58,519)  42,240 
Indefinite-lived intangible asset:            
Covey trade name  23,000   -   23,000 
  $123,759  $(58,519) $65,240 




Our intangible assets are amortized over the estimated useful life of the asset.  The range of remaining estimated useful lives and weighted-average amortization period over which we are amortizing the major categories of definite-lived intangible assets at August 31, 20112012 were as follows:

 
Category of Intangible Asset
 
Range of Remaining Estimated Useful Lives
 
Weighted Average Amortization Period
License rights1514 years30 years
Curriculum32 to 1514 years26 years
Customer lists1Less than one year14 years

During fiscal 2009 we acquired the assets of CoveyLink Worldwide, LLC (CoveyLink, Note 14)(CoveyLink).  Based upon the purchase price allocation and an evaluation of the assets acquired and liabilities assumed, we recorded a $0.4 million increase in our intangible assets for the fair value of customer relationships and the practice leader agreement, and $0.5 million of goodwill.  The intangible assets were aggregated with our customer list intangibles and are amortized on an accelerated basis that is based on their expected cash flows over the estimated useful lives of the assets, which is approximately three years.  In addition, the previous owners of CoveyLink, which includes a son of the Vice-Chairmana former member of our Board of Directors, are also entitled to earn annual contingent payments based upon earnings growth over the next five years.  During the fiscal years ended August 31, 2011 and 2010, we paid $5.4 million and $3.3 million, respectively, in cash to the former owners of CoveyLink for the first two contingent payments.  There was no payment required in fiscal 2012 for the third contingent payment.  These contingent payments were classified as goodwill on our consolidated balance sheets.  Our consolidated goodwill changed as follows during fiscal 20112012 and 20102011 (in thousands):
    
    
Balance at August 31, 2010 $3,761 
Contingent earnout payment from    
CoveyLink acquisition  5,411 
Impairments  - 
Balance at August 31, 2011 $9,172 
Contingent earnout payment from    
CoveyLink acquisition  - 
Impairments  - 
Balance at August 31, 2012 $9,172 



Balance at August 31, 2009 $505 
Contingent earnout payment from CoveyLink acquisition    3,256 
Impairments  - 
Balance at August 31, 2010 $3,761 
Contingent earnout payment from CoveyLink acquisition    5,411 
Impairments  - 
Balance at August 31, 2011 $9,172 

Our aggregate amortization expense from definite-lived intangible assets totaled $3.5$2.5 million, $3.8$3.5 million, and $3.8 million, for fiscal years 2012, 2011, 2010, and 2009.2010.  Amortization expense for our intangible assets over the next five years is expected to be as follows (in thousands):

YEAR ENDING
AUGUST 31,
   
2012 $2,497 
   
   
YEAR ENDING   
AUGUST 31,   
2013  2,471  $2,471 
2014  2,447   2,446 
2015  2,443   2,443 
2016  2,443   2,443 
2017  2,443 


6.5.LINE OF CREDIT AND NOTES PAYABLE

On March 14,During fiscal 2011, we entered into an amended and restated secured credit agreement (the Restated Credit Agreement) with our existing lender.  The Restated Credit Agreement provides a revolving line of credit facility (the Revolving Line of Credit) with a maximum borrowing amount of $10.0 million and a term loan (the Term Loan) with maximum available borrowing of up to $5.0 million.  Both credit facilities may be used for general business purposes.



Revolving Line of Credit

On March 13, 2012, we entered into the First Modification Agreement to the existing Restated Credit Agreement.  The primary purpose of the First Modification Agreement was to extend the maturity date of the Restated Credit Agreement, which originally expired on March 14, 2012.  The First Modification Agreement extended the maturity date of the Restated Credit Agreement to March 31, 2013. 
During the fourth quarter of fiscal 2012, we entered into the Second Modification Agreement to the Restated Credit Agreement.  The primary purpose of the Second Modification Agreement was to extend the maturity date of the Restated Credit Agreement from March 31, 2013 to March 31, 2015.  We entered into the Second Modification Agreement to ensure the availability of our line of credit facility over the next three years so that we may use our excess cash to pursue special initiatives, such as the potential repurchase of shares of our common stock, and for other growth opportunities.  The key terms and conditions of the Second Modification Agreement remain substantially the same as the Restated Credit Agreement. 
The key terms and conditions of the Revolving Line of Credit under the Second Modification Agreement are as follows:

·  
Loan AmountAvailable CreditThe Revolving Line of Credit has a maximum borrowing amount of $10.0 million, which remains unchanged from the expiration of the previously existing line of credit.Restated Credit Agreement. 

·  
Maturity Date – The maturity date of the Revolving Line of Credit is March 14, 2012, which is one year from the inception date of the agreement.31, 2015. 

·  
Interest Rate – The effective interest rate iscontinues to be LIBOR plus 2.50 percent per annum.  The new interest rate is an improvement over our previous effective interest rate, which rangedHowever, the unused credit fee on the facility increased slightly from LIBOR plus 2.60.25 percent to LIBOR plus 3.50 percent, depending upon the calculation of specified ratios..33 percent. 

·  
Financial Covenants – The Revolving Line of Credit requires us to be in compliance with specified financial covenants, including (a) a funded debt to EBITDAR (earnings before interest, taxes, depreciation, amortization, and rental expense) ratio of less than 3.00 to 1.00; (b) a fixed charge coverage ratio greater than 1.5 to 1.0; and (c) an annual limit on capital expenditures (not including capitalized curriculum development) of $8.0 million; and (d) amillion.  The previously existing minimum net worth of $67.0 million.  These financial covenants remain substantially unchanged from the previous line of credit amendment financial covenants.  In the event of noncompliance with these financial covenants and other defined events of default, the lender is entitled to certain remedies, including acceleration of the repayment of amounts outstanding on the Revolving Loan and Term Loan.  At August 31, 2011, we believe that we were in compliance with the terms and covenants applicable to our Restated Credit Agreement.covenant was eliminated. 



In the event of noncompliance with these financial covenants and other defined events of default, the lender is entitled to certain remedies, including acceleration of the repayment of amounts outstanding on the Revolving Line of Credit and the Term Loan.  At August 31, 2012, we believe that we were in compliance with the terms and covenants applicable to the Second Modification Agreement.  The effective interest rate on our Revolving Line of Credit was 2.7 percent and 3.8 percent at August 31, 20112012 and 2010, respectively.August 31, 2011. 

In connection with the Restated Credit Agreement, we entered into a promissory note, a security agreement, repayment guaranty agreements, and a pledge and security agreement.  These agreements pledge substantially all of our assets located in the United States to the lender as collateral for borrowings under the Restated Credit Agreement.Agreement and subsequent amendments.  We had no outstanding borrowings underon the line of credit facility at August 31, 2012 or August 31, 2011.

Term Loan Payable

The Term Loan allowed us to borrow up toWe borrowed $5.0 million through September 1, 2011 (the Draw Period).  Following the close of the Draw Period, the amount borrowed on the Term Loan will beterm loan payable that is being repaid in 24 equal monthly installments, commencingbeginning on October 1, 2011 and concluding on September 1, 2013.  The effective interest rate on the term loan is LIBOR plus 2.65 percent per annum and was 2.9 percent at August 31, 2011.  As of2012 and August 31, 2011, we had drawn $5.0 million on the Term Loan, of which $2.3 million was included in current liabilities on our consolidated balance sheet.2011.

Short-Term Note Payable

On December 1, 2009, we obtained an unsecured short-term loan from a bank in Japan for JPY 100.0 million.  The loan was due on May 31, 2010 and bore interest at 2.5 percent for the duration of the loan.  The note payable was paid in full on the due date; however, at the inception of the loan, the United States dollar equivalent of the loan exceeded the allowable $1.0 million, which resulted in an instance of non-compliance with our line of credit agreement.  This instance of non-compliance was cured and did not increase our outstanding obligation on the line of credit agreement.





7.6.FINANCING OBLIGATION

The financing obligation on our corporate campus was comprised of the following (in thousands):

       
       
AUGUST 31, 2012  2011 
Financing obligation payable in      
monthly installments of $269 at      
August 31, 2012, including      
principal and interest, with two      
percent annual increases      
(imputed interest at 7.7%),      
through June 2025 $29,507  $30,364 
Less current portion  (992)  (857)
Total financing obligation,        
less current portion $28,515  $29,507 
AUGUST 31, 2011  2010 
Financing obligation payable in monthly installments of $264 at August 31, 2011, including principal and interest, with two percent annual increases (imputed interest at 7.7%), through June 2025 $   30,364  $   31,098 
Less current portion  (857)  (734)
Total long-term debt and financing obligation, less current portion $29,507  $30,364 

Future principal maturities of our financing obligation were as follows at August 31, 20112012 (in thousands):

    
    
YEAR ENDING   
AUGUST 31,   
2013 $992 
2014  1,139 
2015  1,298 
2016  1,473 
2017  1,662 
Thereafter  22,943 
  $29,507 
YEAR ENDING
AUGUST 31,
   
2012 $857 
2013  992 
2014  1,139 
2015  1,298 
2016  1,473 
Thereafter  24,605 
  $30,364 

In connection with the sale and leaseback of our corporate headquarters facility located in Salt Lake City, Utah, we entered into a 20-year master lease agreement with the purchaser, an unrelated private investment group.  The 20-year master lease agreement also contains six five-year renewal options that will allow us to maintain our operations at the current location for up to 50 years.  Although the corporate headquarters facility was sold and the Company has no legal ownership of the property, we were prohibited from recording the transaction as a sale since we have subleased a significant portion of the



property that was sold.  Accordingly, we accounted for the sale as a financing transaction, which required us to continue reporting the corporate headquarters facility as an asset and to record a financing obligation for the sale price.  Our remaining future minimum payments under the financing obligation in the initial 20 year20-year lease term are as follows (in thousands):

    
    
YEAR ENDING   
AUGUST 31,   
2013 $3,242 
2014  3,307 
2015  3,373 
2016  3,440 
2017  3,509 
Thereafter  29,909 
Total future minimum financing    
obligation payments  46,780 
Less interest  (18,585)
Present value of future minimum    
financing obligation payments $28,195 
YEAR ENDING
AUGUST 31,
   
2012 $3,178 
2013  3,242 
2014  3,307 
2015  3,373 
2016  3,440 
Thereafter  33,418 
Total future minimum financing obligation payments  49,958 
Less interest  (20,906)
Present value of future minimum financing obligation payments $29,052 

The $1.3 million difference between the carrying value of the financing obligation and the present value of the future minimum financing obligation payments represents the carrying value of the land sold in the financing transaction, which is not depreciated.  At the conclusion of the master lease agreement, the remaining financing obligation and carrying value of the land will be written off of our financial statements.





8.7.OPERATING LEASES

Lease Expense

In the normal course of business, we lease office space and warehouse and distribution facilities under non-cancelable operating lease agreements.  We rent office space, primarily for international and domestic regional sales administration offices, in commercial office complexes that are conducive to sales and administrative operations.  We also rent warehousing and distribution facilities that are designed to provide secure storage and efficient distribution of our training products and accessories.  These operating lease agreements generally contain renewal options that may be exercised at our discretion after the completion of the base rental term.  In addition, many of the rental agreements provide for regular increases to the base rental rate at specified intervals, which usually occur on an annual basis.  At August 31, 2011,2012, we had operating leases that have remaining terms ranging from approximately one year to approximately fivenine years.  Following the sale of our CSBUconsumer solutions business unit (CSBU) assets, FC Organizational Products is contractually obligated to pay to us a portion of our minimum rental payments on certain warehouse and distribution facilities that they are using.using, although we are still responsible for the gross required minimum lease payments.  The following table summarizes our future minimum lease payments under operating lease agreements and the lease amounts receivable from FC Organizational Products at August 31, 20112012 (in thousands):



YEAR ENDING
AUGUST 31,
 Required Minimum Lease Payments  Receivable from FC Organizational Products  Net Required Minimum Lease Payments 
2012 $2,013  $(475) $1,538 
         
         
 Required  Receivable  Net Required 
 Minimum  from FC  Minimum 
YEAR ENDING Lease  Organizational  Lease 
AUGUST 31, Payments  Products  Payments 
2013  1,571   (529)  1,042  $1,872  $(529) $1,343 
2014  1,227   (584)  643   1,549   (584)  965 
2015  1,183   (632)  551   1,405   (632)  773 
2016  962   (535)  427   1,136   (535)  601 
2017  225   -   225 
Thereafter  70   -   70   688   -   688 
 $7,026  $(2,755) $4,271  $6,875  $(2,280) $4,595 
We recognize lease expense on a straight-line basis over the life of the lease agreement.  Contingent rent expense is recognized as it is incurred and was insignificant for the periods presented.  Total rent expense recorded in selling, general, and administrative expense from operating lease agreements was $2.2 million, $2.7 million, $3.0 million, and $3.2$3.0 million for the fiscal years ended August 31, 2012, 2011, 2010, and 2009.2010. 

Lease Income

We have subleased a significant portion of our corporate headquarters office spacecampus located in Salt Lake City, Utah to multiple, unrelated tenants as well as to FC Organizational Products.  We recognize sublease income on a straight-line basis over the life of the sublease agreement.  The cost basis of the office space available for lease was $33.5$33.9 million, which had a carrying value of $13.6$12.8 million at August 31, 2011.  Future2012.  The following future minimum lease payments due to us from our sublease agreements at August 31, 2011 were as follows2012 include lease income of approximately $0.8 million per year from FC Organizational Products.  All lease income disclosed after fiscal 2017 is from FC Organizational Products (in thousands):

    
    
YEAR ENDING   
AUGUST 31,   
2013 $3,999 
2014  2,443 
2015  2,288 
2016  1,815 
2017  969 
Thereafter  6,479 
  $17,993 
YEAR ENDING
AUGUST 31,
   
2012 $2,657 
2013  2,611 
2014  2,443 
2015  2,288 
2016  1,815 
Thereafter  7,448 
  $19,262 

Sublease payments made to the Companyrevenue totaled $3.2 million, $2.4 million, $3.2 million, and $3.6$3.2 million during the fiscal years ended August 31, 2012, 2011, 2010, and 2009.



2010.
9.
8.COMMITMENTS AND CONTINGENCIES

Information Systems and Warehouse Outsourcing Contract

The Company hasWe have an outsourcing contract with HP Enterprise Services (HP and formerly Electronic Data Services)(HP) to provide information technology system support and product warehousing and distribution services.  During fiscal 2009, we amended the terms of the outsourcing contract with HP.  Under terms of the amended outsourcing contract with HP: 1) the outsourcing contract and its addendums will continue to expire on June 30, 2016; 2) Franklin Covey and FC Organizational Products will have separate information systems services support contracts; 3) we will no longer be required to purchase specified levels of computer hardware technology; and 4) our warehouse and distribution costs will consist of an annual fixed charge, which is partially reimbursable by FC Organizational Products, plus variable charges for actual activity levels.  The warehouse and distribution fixed charge contains an annual escalation clause based upon changes in the Employment Cost Index.  The following schedule summarizes our estimated minimum information systems support and fixed warehouse and distribution charges, without the effect of estimated escalation charges, to HP for services over the remaining life of the outsourcing contract (in thousands):

 
 
YEAR ENDING
AUGUST 31,
 Estimated Gross Minimum and Fixed Charges  
Receivable from FC Organizational
Products
  Estimated Net Minimum and Fixed Charges 
2012 $4,366  $(2,195) $2,171 
2013  4,366   (2,195)  2,171 
2014  4,366   (2,195)  2,171 
2015  4,366   (2,195)  2,171 
2016  3,159   (1,827)  1,332 
  $20,623  $(10,607) $10,016 

Our actual payments to HP include a variable charge for certain warehousing and distribution activities and may fluctuate in future periods based upon actual sales and activity levels.

During late fiscal 2011, we entered into an agreement with HP to modify the minimum fixedrequired warehouse charges.  Under the terms of this agreement, we moved our primary warehouse to aan HP distribution facility in Des Moines, Iowa and HP agreed to list the vacated warehouse space in Salt Lake City, Utah for lease.  As the warehouse space in Salt Lake City is leased, HP will proportionally reduce our fixedminimum warehouse charge.  If the warehouse becomes more than 75 percent leased, the warehouse minimum is contractually reduced to approximately $0.2



$0.2 million per year from approximately $2.9 million per year.  At August 31, 2011,2012, the Salt Lake City warehouse was approximately 5070 percent leased to an unrelated partyparties and our warehouse minimum charge ishas been reduced accordingly.  Because the agreement does not relieveFC Organizational Products is contractually obligated to pay us froma portion of our obligationminimum fixed warehouse charges.  The table below has been adjusted to reflect current warehouse minimum payments as well as amounts that we will bill to FC Organizational Products, although we are still responsible for the gross minimum fixed charges.  If the current tenants are unable to continue in the warehouse, minimums,our required minimum payments may return to higher levels in future periods.  The warehouse and distribution fixed charge contains an annual escalation clause based upon changes in the table above has not been reducedEmployment Cost Index. 
The following schedule summarizes our estimated minimum information systems support and fixed warehouse and distribution charges, without the effect of estimated escalation charges, to give effect toHP for services over the leased warehouse space.remaining life of the outsourcing contract, and the amounts receivable from FC Organizational Products (in thousands): 

          
          
  Estimated  Receivable    
  Gross  from FC  Estimated Net 
YEAR ENDING Minimum and  Organizational  Minimum and 
AUGUST 31, Fixed Charges  Products  Fixed Charges 
2013 $2,232  $(61) $2,171 
2014  2,232   (61)  2,171 
2015  2,232   (61)  2,171 
2016  1,382   (51)  1,331 
Thereafter  -   -   - 
  $8,078  $(234) $7,844 
Our actual payments to HP include a variable charge for certain warehousing and distribution activities and may fluctuate in future periods based upon actual sales and activity levels. 
During fiscal years 2012, 2011, 2010, and 2009,2010, we expensed $5.0 million, $6.6 million, $6.2 million, and $7.1$6.2 million for services provided under the terms of the HP outsourcing contract.  The total amount expensed each year under the HP contract includes freight charges, which are billed to the Company based upon activity.  Freight charges included in our total HP costs totaled $1.8 million, $1.6 million, $1.5 million, and $1.8$1.5 million during the years ended August 31, 2012, 2011, 2010, and 2009, respectively.2010. 

The outsourcing contracts contain early termination provisions that we may exercise under certain conditions.  However, in order to exercise the early termination provisions, we would have to pay specified penalties to HP depending upon the circumstances of the contract termination.




Purchase Commitments

During the normal course of business, we issue purchase orders to various external vendors for products and services.  At August 31, 2011,2012, we had open purchase commitments totaling $4.1$4.2 million for products and services to be delivered primarily in fiscal 2012.2013.  Other purchase commitments for materials, supplies, and other items incidental to the ordinary conduct of business were immaterial, both individually and in aggregate, to the Company’s operations at August 31, 2011.2012. 

Legal Matters and Loss Contingencies

On April 20, 2010, Moore Wallace North America, Inc. doing business as TOPS filed a complaint against FC Organizational Products, LLC (FCOP) in the Circuit Court of Cook County, Illinois, for breach of contract.  The complaint also named us as a defendant and alleged that we should be liable for FC Organizational Products’FCOP’s debts under the doctrine of alter ego or fraudulent transfer.  On December 23, 2011, Moore Wallace



North America, Inc., FCOP, and the Company entered into a settlement agreement and mutual release.  Under the terms of this agreement, FCOP paid Moore Wallace North America, Inc. a specified sum to settle the complaint and reimbursed us for legal fees incurred in defense of the allegations. 

During fiscal 2012, a former software vendor performed a license review and claimed that we were under licensed for certain software products in prior years.  After reviewing the claims from the vendor, we determined that the amounts claimed were not consistent with our previously existing software licensing agreement.  We are still in the early stages of this litigationactively disputing these claims and any potential liability is not currently estimable.  We believe that a settlement is reasonably possible.  However, at August 31, 2012 we have meritorious defenses against this action, and we will continuebelieve that the amount of such settlement would be immaterial to vigorously defend it.our consolidated financial statements.

We are also the subject of certain other legal actions, which we consider routine to our business activities.  At August 31, 2011,2012, we believe that, after consultation with legal counsel, any potential liability to us under these other actions will not materially affect our financial position, liquidity, or results of operations.

FC Organizational Products Store Leases

According to the terms of the agreements associated with the sale of our CSBU assets that closed in the fourth quarter of fiscal 2008, we assigned the benefits and obligations relating to the leases of most of our retail stores to FC Organizational Products.  However, we remain secondarily liable to fulfill the obligations contained in the lease agreements, including making lease payments, if FCOP is unable to fulfill its obligations pursuant to the terms of the lease agreements.  At August 31, 2012, the retail store minimum lease payments for which we remain secondarily liable totaled $0.3 million.  Any default by FCOP in its lease payment obligations could provide us with certain remedies against FCOP, including potentially allowing us to terminate the master license agreement.FCOP.  If FCOP is unable to satisfy the obligations contained in the lease agreements and we are unable to obtain adequate remedies, our results of operations and cash flows may be adversely affected.


10.
9.SHAREHOLDERS’ EQUITY

Preferred Stock

We have 14.0 million shares of preferred stock authorized for issuance.  However, at August 31, 2011,2012, no shares of preferred stock were issued or outstanding.

Common Stock Warrants

Pursuant to the terms of the preferred stock recapitalization plan, in fiscal 2005 we completed a one-to-four forward split of the existing Series A preferred stock and then bifurcated each share of Series A preferred stock into a new share of Series A preferred stock that is no longer convertible into common stock, and a warrant to purchase shares of common stock.  Accordingly, we issued 6.2 million common stock warrants with an exercise price of $8.00 per share (subject to customary anti-dilution and exercise features), which will be exercisable over an eight-year term that expires in March 2013.  These common stock warrants were recorded in shareholders’ equity at fair value on the date of the recapitalization, as determined by a Black-Scholes valuation methodology, which totaled $7.6 million.

During the fourth quarter of fiscal 2011, Knowledge Capital Investment Group (Knowledge Capital), the holder of a warrant to purchase 5,913,402 shares of common stock, exercised its warrant with respect to

1,913,402 shares on a net settlement basis.  As a result of this transaction, we issued 596,116 shares of our common stock to Knowledge Capital from shares held in treasury.  In connection with this warrant exercise, we entered into an agreement with Knowledge Capital regarding its remaining warrant to purchase shares of common stock and the shares of common stock currently held by them.  Knowledge Capital agreed to the following:


1.  To exercise its warrant with respect to the remaining 4.0 million shares only on a net settlement basis.

2.  Not to exercise its right to cause the Company to file a registration statement with respect to the resale of any of the shares owned by Knowledge Capital (including the 1,015,000 shares already owned by Knowledge Capital) prior to the earlier of (i) March 8, 2013 (the expiration of the warrant) and (ii) one year after the date on which the warrant has been exercised in full (the Stand-Off Period).

3.  If Knowledge Capital intends to sell any of our common shares (including shares previously owned by Knowledge Capital) in the market during the Stand-Off Period on an unregistered basis, Knowledge Capital will notify us in writing of such intent, including the details surrounding such sale, at least five trading days before commencing such sales, and, if requested by us, will refrain from selling shares of our common stock for up to 120 days after the date Knowledge Capital intended to begin such sales in order to permit us to arrange for an underwritten or other organized sale of these shares.  This action includes filing with the Securities and Exchange Commission, if applicable and required, an effective registration statement covering the sale of the shares in the manner proposed by Knowledge Capital or as otherwise agreed to by Knowledge Capital and us.

4.  To discuss with us any proposal by us to purchase such shares during the 120-day period.

In exchange for these considerations, we agreed to waive our right to pay cash in lieu of shares upon exercises of the warrant.  Two members of our Board of Directors, including our Chief Executive Officer, have an equity interest in Knowledge Capital.  This transaction and agreement was approved by members of our Board of Directors who are not affiliated with Knowledge Capital and have no economic interest in the warrant.

CommonSubsequent to August 31, 2012, Knowledge Capital exercised its warrant with respect to 1,000,000 shares on a net settlement basis.  Accordingly, we issued 340,877 shares of our common stock warrant activity was insignificant during fiscal 2010 and fiscal 2009.to Knowledge Capital from treasury under the terms of the foregoing agreement. 

Treasury Stock

During the third quarter of fiscal 2006,2012, our Board of Directors authorized theapproved a plan to purchase of up to $10.0 million of our currentlythe Company’s outstanding common stockstock.  We intend to use available cash in excess of $10.0 million to make the purchases and canceled all previously approvedexisting common stock purchase plans.repurchase plans were canceled.  Common stock purchases under this approved plan are made at our discretion based on prevailing market prices and are subject to customary regulatory requirements and considerations.  The Company doesWe do not have a timetable for the purchase of these common shares, and the authorization by the Board of Directors does not have an expiration date.  Through August 31, 2011, weWe have purchased 1,009,300a total of 41,085 shares of our common stock under the terms of the fiscal 2006 plan for $7.6 million.  We did not purchase any shares of our common stock under this purchase plan during the fiscal years ended$0.4 million through August 31, 2011, 2010, or 2009.  At August 31, 2011, we had $2.4 million remaining for future purchases under the terms of this approved plan.2012.


11.10.MANAGEMENT COMMON STOCK LOAN PROGRAM

During fiscal 2000, certain of our management personnel borrowed funds from an external lender, on a full-recourse basis, to acquire shares of our common stock.  The loan program closed during fiscal 2001 with 3.825 million shares of common stock purchased by the loan participants for a total cost of $33.6 million, which was the market value of the shares acquired and distributed to loan participants.  The Company initially participated on these management common stock loans as a guarantor to the lending institution.  However, in connection with a new credit facility obtained during fiscal 2001, we acquired



the loans from the external lender at fair value and are now the creditor for these loans.  The loans in the management stock loan program initially accrued interest at 9.4 percent (compounded quarterly), are full-recourse to the participants, and were originally due in March 2005.  Although interest continues to



accrue on the outstanding balance over the life of the loans to the participants, the Company ceased recording interest receivable (and related interest income) related to these loans in fiscal 2002.

In May 2004, our Board of Directors approved modifications to the terms of the management stock loans.  While these changes had significant implications for most management stock loan program participants, the Company did not formally amend or modify the stock loan program notes.  Rather, the Company chose to forego certain of its rights under the terms of the loans and granted participants the modifications described below in order to potentially improve their ability to pay, and the Company’sour ability to collect, the outstanding balances of the loans.  These modifications to the management stock loan terms applied to all current and former employees whose loans do not fall under the provisions of the Sarbanes-Oxley Act of 2002.  Loans to our officers and directors (as defined by the Sarbanes-Oxley Act of 2002) were not affected by the approved modifications and loans held by those persons, which totaled $0.8 million, were repaid on the original due date of March 30, 2005.

The May 2004 modifications to the management stock loan terms included the following:

Waiver of Right to CollectThe Company waived its right to collect the outstanding balance of the loans prior to the earlier of (a) March 30, 2008, or (b) the date after March 30, 2005 on which the closing price of the Company’s stock multiplied by the number of shares purchased equals the outstanding principal and accrued interest on the management stock loans (the Breakeven Date).

Lower Interest RateEffective May 7, 2004, the Company prospectively waived collection of all interest on the loans in excess of 3.16 percent per annum, which was the “Mid-Term Applicable Federal Rate” for May 2004.

Use of the Company’s Common Stock to Pay Loan BalancesThe Company may consider receiving shares of our common stock as payment on the loans, which were previously only payable in cash.

Elimination of the Prepayment PenaltyThe Company waived its right to charge or collect any prepayment penalty on the management common stock loans.

These modifications, including the reduction of the loan program interest rate, were not applied retroactively and participants remain obligated to pay interest previously accrued using the original interest rate.  Also during fiscal 2005, our Board of Directors approved loan modifications for a former executive officer and a former director substantially similar to loan modifications previously granted to other loan participants in the management stock loan program as described above.

Prior to the May 2004 modifications, we accounted for the loans and the corresponding shares using a loan-based accounting model.  However, due to the nature of the May 2004 modifications, we reevaluated the accounting for the management stock loan program.  Based upon relevant accounting guidance, we determined that the management common stock loans should be accounted for as non-recourse stock compensation instruments.  While this accounting treatment does not alter the legal rights associated with the loans to the employees as described above, the modifications to the terms of the loans were deemed significant enough to adopt the non-recourse accounting model.  Accordingly, the remaining carrying value of the notes and interest receivable related to financing common stock purchases by related parties, which totaled $7.6 million prior to the loan term modifications, was reduced to zero with a corresponding reduction in additional paid-in capital.  Since the Company was unable to exercise control over the underlying management common stock loan shares, the loan program shares continued to be included in basic earnings per share (EPS) following the May 2004 modifications.



We currently account for the management common stock loans as equity-classified stock option arrangements.  According to share-based accounting rules, additional compensation expense will be recognized only if the Company takes action that constitutes a modification which increases the fair value



of the arrangements.  This accounting treatment also precludes us from reversing the amounts expensed as additions to the loan loss reserve, totaling $29.7 million, which were recorded in prior periods.

During fiscal 2006, the Company offered participants in the management common stock loan program the opportunity to formally modify the terms of their loans in exchange for placing their shares of common stock purchased through the loan program in an escrow account that allows the Company to have a security interest in the loan program shares.  The key modifications to the management common stock loans for the participants accepting the fiscal 2006 offer were as follows:

Modification of Promissory Note – The management stock loan due date was changed to be the earlier of (a) March 30, 2013, or (b) the Breakeven Date as defined by the May 2004 modifications.  The interest rate on the loans increased from 3.16 percent compounded annually to 4.72 percent compounded annually.

Redemption of Management Loan Program Shares – The Company has the right to redeem the shares on the due date in satisfaction of the promissory notes as follows:

·  On the Breakeven Date, the Company has the right to purchase and redeem from the loan participants the number of loan program shares necessary to satisfy the participant’s obligation under the promissory note.  The redemption price for each such loan program share will be equal to the closing price of our common stock on the Breakeven Date.

·  If our common stock has not closed at or above the breakeven price on or before March 30, 2013, the Company has the right to purchase and redeem from the participants all of their loan program shares at the closing price on that date as partial payment on the participant’s obligation.

The fiscal 2006 modifications were intended to give the Company a measure of control over the outstanding loan program shares and to facilitate payment of the loans should the market value of our common stock equal the principal and accrued interest on the management stock loans.  If a loan participant declined the offer to modify their management stock loan, their loan will continue to have the same terms and conditions that were previously approved in May 2004 by our Board of Directors, and their loans will be due at the earlier of March 30, 2008 or the Breakeven Date.  Consistent with the May 2004 modifications, stock loan participants will be unable to realize a gain on the loan program shares unless they pay cash to satisfy the promissory note obligation prior to the due date.  As of the closing date of the extension offer, which was substantially completed in June 2006, management stock loan participants holding approximately 3.5 million shares, or 94 percent of the remaining loan shares, elected to accept the extension offer and placed their management stock loan shares into the escrow account.  The Company is currently in the process of collecting amounts due from participants that declined to place their shares in the escrow account during fiscal 2006.

As a result of this modification, we reevaluated the accounting treatment regarding the loan shares and their inclusion in Basic EPS.  Since the management stock loan shares held in the escrow account continue to have the same income participation rights as other common shareholders, we determined that the escrowed loan shares are participating securities.  As a result, the management loan shares are included in the calculation of basic EPS in periods of net income and excluded from basic EPS in periods of net loss.

During fiscal 2009, the effective interest rate on the management stock loans was reduced to 1.65 percent, compounded annually, which was the “Mid-Term Applicable Federal Rate” on the date of the interest rate change.



M. Sean Covey, David M.R. Covey, and C. Todd Davis were among the approximately 147 participants in our management stock loan program since March 2000 and, under that program, these individuals owed the Company $759,417 (51,970 shares), $270,597 (18,518 shares), and $192,037 (13,142 shares), respectively, in December 2009.  To settle the loans, they each surrendered their loan shares, which were



valued at market on the date of surrender, to the Company in partial payment of their loans and we collected or forgave the remaining loan balances.  David M.R. Covey paid the remaining balance owing on his management loan in cash during the quarter ended February 27, 2010.  To the extent necessary, we also paid the listed persons a bonus to cover the related taxes that were incurred as a result of this action.

Shawn D. Moon was also a participant in our management stock loan program, and under that plan owed the Company $1,126,595 (for 75,865 shares) at November 30, 2010.  To settle the loan, he surrendered his loan shares (valued at market) to the Company in partial payment of the loan and we forgave the remaining loan balance.

During the fourth quarter of fiscal 2012 we acquired 31,063 shares of our common stock from management stock loan participants who declared bankruptcy.  These shares were released to us by the bankruptcy court and were valued at the closing price of the Company’s common stock on the date received into treasury by our transfer agent. 
The inability of the Company to collect all, or a portion, of the management stock loans could have an adverse impact upon our financial position and cash flows compared to full collection of the loans.


12.11.FINANCIAL INSTRUMENTS

Fair Value of Financial Instruments

The book value of our financial instruments at August 31, 20112012 and 20102011 approximated their fair values.  The assessment of the fair values of our financial instruments is based on a variety of factors and assumptions.  Accordingly, the fair values may not represent the actual values of the financial instruments that could have been realized at August 31, 20112012 or 2010,2011, or that will be realized in the future, and do not include expenses that could be incurred in an actual sale or settlement.  The following methods and assumptions were used to determine the fair values of our financial instruments, none of which were held for trading or speculative purposes:

Cash, Cash Equivalents, and Accounts ReceivableThe carrying amounts of cash, cash equivalents, and accounts receivable approximate their fair values due to the liquidity and short-term maturity of these instruments.

Other AssetsOur other assets, including notes receivable, were recorded at the net realizable value of estimated future cash flows from these instruments.

Debt ObligationsAt August 31, 2011,2012, our debt obligations consisted of a variable-rate line of credit and a variable term loan with a two yearone-year remaining maturity.  The interest rate on these obligations is variable and is adjusted to reflect current market interest rates that would be available to us for a similar instrument.  In addition, the lineRevolving Line of creditCredit agreement is renewed on an annual basis and the terms are reflective of current market conditions.  As a result, the carrying value of the obligations on the lineRevolving Line of creditCredit and term loanTerm Loan approximate their fair value.

Derivative Instruments

During the normal course of business, we are exposed to fluctuations in foreign currency exchange rates due to our international operations and interest rates.  To manage risks associated with foreign currency exchange and interest rates, we may make limited use of derivative financial instruments.  Derivatives are financial instruments that derive their value from one or more underlying financial instruments.  As a matter of policy, our derivative instruments are entered into for periods that do not exceed the related underlying exposures and do not constitute positions that are independent of those exposures.  In addition, we do not enter into derivative contracts for trading or speculative purposes, nor were we party



 to any leveraged derivative instrument.  The notional amounts of derivatives do not represent actual



amounts exchanged by the parties to the instrument and thus, are not a measure of exposure to the Company through its use of derivatives.  Additionally, we enter into derivative agreements only with highly rated counterparties.

Foreign Currency Exposure – Due to the global nature of our operations, we are subject to risks associated with transactions that are denominated in currencies other than the United States dollar, as well as the effects of translating amounts denominated in foreign currencies to United States dollars as a normal part of the reporting process.  The objective of our foreign currency risk management activities is to reduce foreign currency risk in the consolidated financial statements.  In order to manage foreign currency risks, we may make limited use of foreign currency forward contracts and other foreign currency related derivative instruments in the normal course of business.  Although we cannot eliminate all aspects of our foreign currency risk, we believe that our strategy, which may include the use of derivative instruments, can reduce the impacts of foreign currency related issues on our consolidated financial statements.

During the fiscal yearsyear ended August 31, 2010 and 2009, we utilized foreign currency forward contracts to manage the volatility of certain intercompany financing transactions and other transactions that are denominated in foreign currencies.  Because these contracts did not meet specific hedge accounting requirements, gains and losses on these contracts, which expireexpired on a quarterly basis, arewere recognized in selling, general, and administrative expense, and arewere used to offset a portion of the gains or losses of the related accounts.  The gains andWe recognized losses ontotaling $0.2 million from these contracts had the following impact on the periods indicated (in thousands):during fiscal 2010. 

YEAR ENDED
AUGUST 31,
 2011 2010 2009 
        
Losses on foreign exchange contracts $- $(240)$(321)
Gains on foreign exchange contracts  -  -  105 
Net losses on foreign exchange contracts $- $(240)$(216)

Interest Rate Risk Management Due to the limited nature of our current interest rate risk, we do not make regular use of interest rate derivatives, and we were not a party to any interest rate derivative instruments during the fiscal years ended August 31, 2012, 2011, 2010, or 2009.2010.


13.12.  SHARE-BASED COMPENSATION PLANS

Overview

We utilize various share-based compensation plans as integral components of our overall compensation and associate retention strategy.  Our shareholders have approved various stock incentive plans that permit us to grant performance awards, unvested share awards, stock options, and employee stock purchase plan (ESPP) shares.  In addition, our Board of Directors and shareholders may, from time to time, approve fully vested share awards.  Our share-based compensation plans are overseen and approved by the Organization and Compensation Committee of the Board of Directors (the Compensation Committee).  At August 31, 2011,2012, our stock option incentive plan, which permits the granting of performance awards, unvested stock awards to non-employee members of the Board of Directors and employees, and incentive stock options had approximately 1,074,000770,000 shares available for granting. Our 2004 ESPP plan had approximately 670,000615,000 shares authorizedremaining for purchase by plan participants.participants as of August 31, 2012.  The total cost of our share-based compensation plans for the fiscal years ended August 31, 2012, 2011, 2010, and 20092010 were as follows (in thousands):


          
          
YEAR ENDED         
AUGUST 31, 2012  2011  2010 
Performance awards $3,188  $827  $327 
Unvested share awards  340   411   458 
Stock options  168   820   261 
Compensation cost of the ESPP  77   61   53 
Fully vested share awards  62   669   - 
  $3,835  $2,788  $1,099 
 
YEAR ENDED
AUGUST 31,
 2011 2010 2009 
        
Performance awards $827 $327 $- 
Stock options  820  261  - 
Fully vested share awards  669  -  - 
Unvested share awards  411  458  427 
Compensation cost of the ESPP  61  53  41 
  $2,788 $1,099 $468 

The compensation cost of our share-based compensation plans was included in selling, general, and administrative expenses in the accompanying consolidated statements of operations, and no share-based



compensation was capitalized during fiscal years 2012, 2011, 2010, or 2009.2010.  We generally issue shares of common stock for our share-based compensation plans from shares held in treasury.  The following is a description of our share-based compensation plans.

Performance Awards

Common Stock Price Performance Award – On July 15, 2011, the Compensation Committee approved a share-based compensation plan that will allow certain members of our management team to receive shares of the Company’s common stock if the price of our common stock averages $17.00 per share or higherspecified levels over a five-day period.  If the price of our common stock achieves this level on or before July 15, 2014,the specified levels within three years of the grant date, 100 percent of the awarded shares will vest.  If the price of our common stock reaches the targetspecified levels between three and five years from July 16, 2014 through July 15, 2016,the grant date, only 50 percent of the performance shares will vest.  No shares will vest to participants if the specified price target istargets are met subsequent to July 16, 2016.after five years from the grant date.  We believe that this award program will increase shareholder value as shares will only be awarded to participants if the Company’s share price significantly increases over a relatively short period of time.

Performance awards for 294,158This award was designed to grant approximately one-half of the total award shares were granted in fiscal 2011, under this programapproximately one-fourth of the award shares in fiscal 2012, and additional sharesthe remaining approximate one-fourth are expected to be granted in fiscal 2013.  We granted performance awards for 177,616 shares in fiscal 2012 and 2013 as a part of294,158 shares in fiscal 2011 under this performance award.

Since this performance award has a market-based vesting condition,conditions, the fair value and expected term of the grants under this award waswere determined using a Monte Carlo simulation valuation model.models.  The following assumptions were made in estimating the fair valuevalues of the grants made under this market-based performance award:

      
Model Input Value  
Fiscal 2012 
Grant
  
Fiscal 2011 
Grant
 
Grant date share price per share $11.34  $9.55  $11.34 
Volatility  49.83%  54.6%  49.83%
Dividend yield  0.0%  0.0%  0.0%
Risk-free rate  1.48%  0.62%  1.48%
Grant date July 19, 2012  July 15, 2011 

The fair value of thisthe fiscal 2012 performance award was determined to be $2.6$1.2 million, which is being amortized over 1.4 years.  The fair value of the fiscal 2011 award was $2.6 million, which was amortized over 0.9 years.years (fully amortized in fiscal 2012).  At August 31, 2011,2012, there was $2.2$1.0 million of unrecognized compensation cost associated with thisthe fiscal 2012 grant. 
Fiscal 2012 Executive Award - During the first quarter of fiscal 2012, the Compensation Committee granted a new performance award.based equity award for the Chief Executive Officer (CEO), Chief Financial Officer (CFO), and the Chief People Officer (CPO).  A total of 106,101 shares may be issued to the participants based on six individual vesting conditions that are divided into two performance measures, Adjusted EBITDA and Productivity Practice sales.  Three tranches of 24,757 shares will immediately vest to the participants when consolidated trailing four-quarter Adjusted EBITDA totals $26.0 million, $33.0 million, and $40.0 million.  Another three tranches of 10,610 shares will immediately vest when trailing four-quarter Productivity Practice sales total $20.5 million, $23.5 million, and $26.5 million.  These performance awards have a maximum life of six years.  Compensation expense is recognized as we determine that it is probable that the shares will vest.  Adjustments to compensation expense to reflect the number of shares expected to be awarded will be made on a cumulative basis at the date of the adjustment.  As of August 31, 2012, the Company met the first Adjusted EBITDA goal and the first tranche of 24,757 shares vested to the participants.  The first tranche of the Productivity Practice sales component of the award is not expected to vest until mid-fiscal 2013. 



Fiscal 2011 Executive Award – During the fourth quarter of fiscal 2011, the Compensation Committee approved a share-based award for three members of our executive team for strong financial performance during the fiscal year.  The target award totaled 72,134 shares of which 24,045 shares were approved and granted as performance awards (the remaining shares were issued as fully vested awards—refer to the discussion below).  For these shares to vest to the participants, the Company was required to achieve a certain level of earnings, which occurred at August 31, 2011, and the participants were required to complete a one-year service condition that started once the earnings condition was met.  The compensation cost of this award totaled $0.3 million, which was recognized over 1.2 years.  During the fourth quarter of fiscal 2012, the Compensation Committee allowed the participants in this award to receive cash rather than the shares which would have been awarded at the completion of the service period.  This transaction was treated as a repurchase of the original equity award and participants received a cash award equal to the number shares that were to be issued multiplied by our closing common stock price on August 31, 2012, which was less than the share price on the grant date. 
Fiscal 2010 Long-Term Incentive Plan Award – Our shareholders have approved a performance based long-term incentive plan (the LTIP) that provides for grants of share-based performance awards to certain managerial personnel and executive management as directed by the Compensation Committee.  The number of common shares that eventually vest and are issued to LTIP participants is variable and is based entirely upon the achievement of specified financial performance objectives during a defined performance period.  Due to the variable number of common shares that may be issued under the LTIP, we reevaluate our LTIP grants on a quarterly basis and adjust the number of shares expected to be issued based upon actual and estimated financial results of the Company compared to the performance goals set for the



award.  Adjustments to the number of shares awarded, and to the corresponding compensation expense, are made on a cumulative basis at the adjustment date based upon the estimated probable number of common shares to be issued.

During fiscal 2010, the Compensation Committee approved the fiscal 2010 LTIP award, which includes the following key terms:

·  Adjusted Target Number of Shares Expected to Vest at August 31, 2012 – 232,576182,385 shares
·  Vesting Dates – August 31, 2012, February 28, 2013, and August 31, 2013
·  Grant Date Fair Value of Common Stock – $5.28 per share

The fiscal 2010 LTIP has a four-year performance period, but has three vesting dates if certain financial measures are achieved during the performance period.  Therefore, we record compensation expense based on the estimated number of shares expected to be issued at each of the vesting dates.  During fiscal 2011,Based on financial performance for the Compensation Committeethree-year period ending August 31, 2012, it was determined that plan participants were entitled to cancel the 2010 LTIP for somereceive 94.7% of the participants sincetarget shares, or 172,737 shares, at the amount offirst vesting date.  Based on projected financial results through the awards would have been additivesecond and third vesting dates, we currently expect to their total targeted compensation and these participants were included inaward approximately 40,000 additional shares over the new common stock price performance award as described above.  This action canceled 35,039 targeted shares and the cumulative adjustment to reverse previously recorded compensation expense totaled approximately $66,000.  Combined with the departure of two executive team members in August 2010, the targeted number of shares to be awarded under the termsremainder of the fiscal 2010 LTIP is now 182,385 shares.award.  The reevaluation ofcumulative adjustment to the fiscal 2010 LTIP award at August 31, 2011 resulted in an insignificant cumulative adjustment2012 was immaterial to compensation expense.our financial statements. 

Stock Options

We have an incentive stock option plan whereby options to purchase shares of our common stock may be issued to key employees at an exercise price not less than the fair market value of the Company’s common stock on the date of grant.  The term, not to exceed ten years, and exercise period of each incentive stock option awarded under the plan are determined by the Compensation Committee.



Information related to our stock option activity during the fiscal year ended August 31, 20112012 is presented below:

 
 
 
Number of Stock Options
 Weighted Avg. Exercise Price Per Share Weighted Avg. Remaining Contractual Life (Years) 
 
Aggregate Intrinsic Value (thousands)
             
Outstanding at August 31, 2010
  482,000 $10.86     
            
       Weighted    
    Weighted  Average    
    Avg. Exercise  Remaining  Aggregate 
 Number of  Price Per  Contractual  Intrinsic Value 
 Stock Options  Share  Life (Years)  (thousands) 
Outstanding at August 31, 2011  675,000  $11.25       
Granted  250,000  11.25       -   -       
Exercised  (35,000) 8.00       -   -       
Forfeited  (22,000) 7.87       -   -       
Outstanding at August 31, 2011
  675,000 $11.25  8.8 $88 
                           
Options vested and exercisable at August 31, 2011  - $-  - $- 
Outstanding at August 31, 2012  675,000  $11.25   7.8  $287 
                
Options vested and exercisable at                
August 31, 2012  -  $-   -  $- 

During fiscal 2010, our Compensation Committee awarded the Chief Executive Officer (CEO) and Chief Financial Officer (CFO) options to purchase 500,000 shares and 175,000 shares of our common stock, respectively.  However, subsequent to filing our annual report on Form 10-K, we determined that our existing stock incentive plan did not allow for option grants in excess of 250,000 shares in one year.  Therefore, we regard the option grant in 2010 to be for 250,000 shares and the CEO was awarded an additional 250,000 options during fiscal 2011.  The impact of this oversight was immaterial to the fiscal 2010 financial statements.



TheOur stock options awarded in fiscal 2011 and fiscal 2010 each have a contractual life of 10 years and are divided into four equal tranches with exercise prices of $9.00 per share, $10.00 per share, $12.00 per share, and $14.00 per share.  The options vest upon resolution of the management common stock loan program, subject to Board of Director approval of the resolution, which was determined to be a market vesting condition based upon our common stock price.  Accordingly, the fair value of these stock options was determined using a Monte Carlo simulation with an embedded Black-Scholes valuation model.  The following assumptions were used to estimate the stated fair value of the stock options awarded during the fiscal years ended August 31, 2011 and 2010 (fair value of the options is stated in thousands):

       
 
Model Input
 Fiscal 2011 Stock Options  Fiscal 2010 Stock Options 
Grant date share price per share $8.43  $5.28 
Volatility  59.02%  51.47%
Dividend yield  0.0%  0.0%
Risk-free rate  0.7%  1.57%
         
Fair value of award $756  $493 
Estimated time to vest (years)  0.9   1.8 

At August 31, 2011,2012, there was $0.2 million ofno remaining unrecognized compensation expense related to theseour stock options.  The following additional information applies to our stock options outstanding at August 31, 2011:2012:

                 
                 
      Weighted          
   Number  Average     Options    
   Outstanding  Remaining  Weighted  Exercisable at  Weighted 
   at August 31,  Contractual  Average  August 31,  Average 
Exercise Prices  2012  Life (Years)  Exercise Price  2012  Exercise Price 
$9.00   168,750   7.8  $9.00   -  $- 
$10.00   168,750   7.8  $10.00   -   - 
$12.00   168,750   7.8  $12.00   -   - 
$14.00   168,750   7.8  $14.00   -   - 
     675,000           -     
 
 
 
Exercise Prices
 Number Outstanding at August 31, 2011 Weighted Average Remaining Contractual Life (Years) 
 
Weighted Average Exercise Price
 Options Exercisable at August 31, 2011 
 
Weighted Average Exercise Price
 
$9.00  168,750  8.8 $9.00  - $- 
 10.00  168,750  8.8  10.00  -  - 
 12.00  168,750  8.8  12.00  -  - 
 14.00  168,750  8.8  14.00  -  - 
    675,000        -    

Stock options exercised during fiscal 2011 were settled using the net share method by issuing 4,061 shares of our common stock and we therefore did not receive any proceeds from these instruments.  The Company received proceeds totaling approximately $7,000 in fiscal 2009 from the exercise of common stock options.this transaction.  No stock options were exercised during fiscal 2012 or fiscal 2010.  The intrinsic value of stock options



exercised was $36,750 and $2,500 for the fiscal yearsyear ended August 31, 2011 and 2009.2011.  No stock options vested during the fiscal years ended August 31, 2012, 2011, 2010, or 2009.

Fully Vested Stock Awards

During fiscal 2011, the Compensation Committee approved two fully vested share awards.  The fair value of these fully vested share awards was calculated by multiplying the number of shares awarded by the closing price of the Company’s common share price on the date of grant.

Executive Leadership Award – During the fourth quarter of fiscal 2011, the Compensation Committee approved a share-based award for three members of our executive team for strong financial performance during the fiscal year.  The target award totaled 72,134 shares of which 48,049 shares were approved and granted as fully vested shares (the remaining shares were issued as unvested awards—refer to the discussion below).  The resulting share-based compensation expense of $0.5 million was recorded on the date of grant.

Client Partner and Consultant Award – During fiscal 2011 we implemented a new fully vested share-based award program that is designed to reward client partners and consultants for exceptional performance.  The program grants 2,000 shares of common stock to each client partner or consultant who

2010. 
 
has sold or delivered over $20.0 million in cumulative sales over their career.  In fiscal 2011, eight individuals qualified for the award and 16,000 shares in total were issued to these individuals.  Accordingly, we expensed $0.1 million of share-based compensation cost for these awards during fiscal 2011.  We anticipate that only a limited number of client partners or consultants may qualify for this award in future years.  Due to the immateriality of expected awards in future periods, we have not recorded an obligation for future awards at August 31, 2011.

Unvested Stock Awards

The fair value of our unvested stock awards is calculated by multiplying the number of shares awarded by the closing market price of our common stock on the date of the grant.  The corresponding compensation cost of unvested stock awards is amortized to selling, general, and administrative expense on a straight-line basis over the vesting period of the award.  The following is a description of our unvested stock awards granted to non-employee members of our Board of Directors and to our employees.Directors. 

AnnualThe annual Board of Director Award – Thisunvested stock award, which is administered under the terms of the Franklin Covey Co. Second Amended and Restated 1992 Stock Incentive Plan, is designed to provide our non-employee directors, who are not eligible to participate in our employee stock incentive plan, an opportunity to obtain an interest in the Company through the acquisition of shares of our common stock.  For awards granted after fiscal 2008, eachEach eligible director is entitled to receive a whole-share grant equal to $40,000$50,000 with a one-year vesting period, which is generally granted in January (following the Annual Shareholders’ Meeting) of each year.  Shares granted under the terms of this annual award subsequent to fiscal 2008 are ineligible to be voted or participate in any common stock dividends until they are vested.

Under the terms of this award, we issued 37,975 shares, 37,960 shares, 61,064 shares, and 66,11261,064 shares of our common stock to eligible members of the Board of Directors during the fiscal years ended August 31, 2012, 2011, 2010, and 2009.2010.  The fair value of the shares awarded to the directors was approximately $0.3 million for each fiscal year as calculated on the grant date of the award.  The corresponding compensation cost is being recognized over the vesting period of the awards, which is one year for all awards granted after fiscal 2008.year.  The cost of the common stock issued from treasury for these awards was $0.6$0.5 million, $0.9$0.6 million, and $0.9 million in fiscal years 2012, 2011, and 2010. 
The following information applies to our unvested stock awards for the fiscal year ended August 31, 2012:
       
       
     Weighted- 
     Average Grant- 
     Date Fair 
  Number of  Value Per 
  Shares  Share 
Unvested stock awards at      
August 31, 2011  37,960  $8.43 
Granted  37,975   9.39 
Forfeited  -   - 
Vested  (37,960)  8.43 
Unvested stock awards at        
August 31, 2012  37,975  $9.39 
A fiscal 2011 award for 24,045 shares that was previously included in the unvested share award table was subsequently determined to be a performance award.  Therefore, discussion of these shares is included in the performance awards section above.  There was no impact on the compensation expense recognized for this award.  At August 31, 2012, there was $0.1 million of unrecognized compensation cost related to unvested stock awards, which is expected to be recognized over the weighted-average vesting period of approximately three months.  The total recognized tax benefit from unvested stock awards totaled $0.1 million, $0.1 million, and $0.2 million for the fiscal years ended August 31, 2012, 2011, and 2010, and 2009.respectively.  The intrinsic value of our unvested stock awards at August 31, 2012 was $0.4 million. 



Fully Vested Stock Awards 
During fiscal 2011, the Compensation Committee approved two fully vested share awards.  The fair value of these fully vested share awards is calculated by multiplying the number of shares awarded by the closing price of the Company’s common share price on the date of grant. 
Executive Leadership Award – During the fourth quarter of fiscal 2011, the Compensation Committee approved a share-based award for three members of our executive team for strong financial performance during the fiscal year.  The target award totaled 72,134 shares of which 24,08548,049 shares were approved and granted as unvestedfully vested shares (the remaining shares were issued as fully vestedunvested awards—refer to the discussion above).  The unvestedresulting share-based compensation expense of $0.5 million was recorded on the date of grant. 
Client Partner and Consultant Award – During fiscal 2011 we implemented a new fully vested share-based award program that is designed to reward client partners and consultants for exceptional performance.  The program grants 2,000 shares of common stock to each client partner or consultant who has a specified earnings performance condition, which was achieved at August 31, 2011, and a one-year service condition that started oncesold over $20.0 million in cumulative sales or delivered over 1,500 hours of consulting during their career.  For the earnings condition was met.  If the executive team member leaves prior to the completion of the one-year service period, the award is forfeited.  The compensation cost of this award totaled $0.3 million, which is being recognized over 1.2 years.

The following information applies to our unvested stock awards for the fiscal year ended August 31, 2011:

  
 
Number of Shares
  Weighted-Average Grant-Date Fair Value Per Share 
Unvested stock awards at August 31, 2010  97,064  $6.08 
Granted  62,005   9.56 
Forfeited  -   - 
Vested  (97,064)  6.08 
Unvested stock awards at August 31, 2011  62,005  $9.56 




At August 31,our common stock were awarded to these individuals.  In fiscal 2011, there was $0.3eight individuals qualified for the award and 16,000 shares in total were subsequently issued to these individuals.  Accordingly, we expensed $0.1 million of unrecognizedshare-based compensation cost related to unvested stockfor these awards which is expected to be recognized over the weighted-average vesting period of approximately seven months.  The total recognized tax benefit from unvested stock awards totaled $0.1 million, $0.2 million, and $0.2 million forduring the fiscal years ended August 31, 2011, 2010,2012 and 2009, respectively.  The intrinsic valueAugust 31, 2011.  We anticipate that only a limited number of our unvested stockclient partners or consultants may qualify for this award in future years.  Due to the immateriality of expected awards in future periods, we did not record an obligation for future awards at August 31, 2011 was $0.6 million.2012 or August 31, 2011. 

Employee Stock Purchase Plan

The Company has an employee stock purchase plan (ESPP) that offers qualified employees the opportunity to purchase shares of our common stock at a price equal to 85 percent of the average fair market value of our common stock on the last trading day of each quarter.  A total of 55,423 shares, 49,962 shares, 56,475 shares, and 55,44856,475 shares were issued to ESPP participants during the fiscal years ended August 31, 2012, 2011, 2010, and 2009,2010, which had a corresponding cost basis of $0.8 million, $0.7 million, $0.8 million, and $0.7$0.8 million, respectively.  The Company received cash proceeds from the ESPP participants totaling $0.4 million in fiscal 2012 and $0.3 million in each of the fiscal years 2011 and 2010.
13.  SALE OF JAPAN PRODUCT SALES OPERATION 
During fiscal 2010, we sold the product sales component of our wholly owned subsidiary in Japan to Nakabayashi Co. Ltd., an unrelated Japan-based paper products company.  The sale included the disposition of inventories, certain intangibles assets (including customer lists), and other current assets, which had an aggregate carrying value of $2.0 million.  The sale closed on June 1, 2010 and 2009.


14.  ACQUISITION OF COVEYLINK

Effective December 31, 2008, we acquired the assetstotal sale price was JPY 305.0 million, or approximately $3.4 million.  We recognized a pre-tax gain from the sale totaling $1.1 million after normal transaction costs.  In addition, the sale agreement provides for a three percent passive royalty on annual sales, which is insignificant to our operations.  The sale of CoveyLink Worldwide, LLC (CoveyLink).  CoveyLink conducts seminarsthis division was designed to further align our Japanese operations with our overall strategic focus on training and training courses and provides consulting based upon the book sales.  The Speed of Trust by Stephen M.R. Covey, who is the sonJapan products sales component was previously reported as a part of our Vice Chairman of the Board of Directors.international operations. 

We determined that the CoveyLink operation constituted a business,operating results of the Japan product sales component qualify for discontinued operations presentation and we accounted forhave presented the acquisition of CoveyLink using the guidance found in Statement of Financial Accounting Standards No. 141, Business Combinations.  The purchase price was $1.0 million in cash plus or minus an adjustment for specified working capital and the costs necessary to complete the transaction, which resulted in a total initial purchase price of $1.2 million.  The previous owners of CoveyLink, which includes Stephen M.R. Covey, are also entitled to earn annual contingent payments based upon earnings growth over the next five years.  Based upon the purchase price allocation and evaluationoperating results of the assets acquired and liabilities assumed, we recorded a $0.4 million increaseJapan product sales component as discontinued operations for all periods presented in our intangible assets, for the fair value of customer relationships and the practice leader agreement, and $0.5 million of goodwill (Note 5).this report.  The entire amountincome recognized from discontinued operations was comprised of the acquired goodwill is expected to be deductible for income tax purposes.  We also acquired $0.6 million of net accounts receivable, $0.2 million of other assets, and $0.5 million of accounts payable and current accrued liabilities on the acquisition date.

During thefollowing in fiscal years ended August 31, 2011 and August 31, 2010 we paid $5.4 million and $3.3 million in cash to the former owners of CoveyLink for the first two of five potential annual contingent payments.  The annual contingent payments are based on earnings growth over the specified earnings period and were classified as goodwill in our consolidated balance sheets.(in thousands):

Prior to the acquisition date, CoveyLink had granted a non-exclusive license to the Company related to The Speed of Trust book and related training courses for which we paid CoveyLink specified royalties.  As part of the CoveyLink acquisition, an amended and restated license of intellectual property was signed that granted us an exclusive, perpetual, worldwide, transferable, royalty-bearing license to use, reproduce, display, distribute, sell, prepare derivative works of, and perform the licensed material in any format or medium and through any market or distribution channel.



 

7977




    
    
AUGUST 31, 2010 
Sales $5,097 
Gross profit  2,230 
Income before income taxes  988 
Income tax provision  (440)
Income from discontinued    
operations, net of tax  548 

15.14.EMPLOYEE BENEFIT PLANS

Profit Sharing Plans

We have defined contribution profit sharing plans for our employees that qualify under Section 401(k) of the Internal Revenue Code.  These plans provide retirement benefits for employees meeting minimum age and service requirements.  Qualified participants may contribute up to 75 percent of their gross wages, subject to certain limitations.  These plans also provide for matching contributions to the participants that are paid by the Company.  The matching contributions, which were expensed as incurred, totaled $1.2 million, $0.9$1.2 million, and $0.9 million during the fiscal years ended August 31, 2012, 2011, 2010, and 2009.2010.  We do not sponsor or participate in any defined benefit pension plans.

Deferred Compensation Plan

We have a non-qualified deferred compensation (NQDC) plan that provided certain key officers and employees the ability to defer a portion of their compensation until a later date.  Deferred compensation amounts used to pay benefits were held in a “rabbi trust,” which invested in insurance contracts, various mutual funds, and shares of our common stock as directed by the plan participants.  However, due to legal changes resulting from the American Jobs Creation Act of 2004, we determined to cease compensation deferrals to the NQDC plan after December 31, 2004.  Following the cessation of deferrals to the NQDC plan, the number of participants remaining in the plan declined steadily, and during the fourth quarter of fiscal 2009 our Board of Directors decided to partially terminate the NQDC plan.  Following this decision, all of the plan’s assets were liquidated, the plan’s liabilities were paid, and the only remaining items in the NQDC plan are shares of our common stock owned by the remaining plan participants.  At August 31, 20112012 and 2010,2011, the cost basis of the shares of our common stock held by the rabbi trust was $0.4 million.


16.15.INCOME TAXES

The (provision) benefitprovision (benefit) for income taxes from continuing operations consisted of the following (in thousands):

          
          
YEAR ENDED         
AUGUST 31, 2012  2011  2010 
Current:         
Federal $-  $-  $(454)
State  228   204   16 
Foreign  2,553   1,643   1,555 
   2,781   1,847   1,117 
             
Deferred:            
Federal  1,311   (430)  1,254 
State  (3)  (149)  (43)
Foreign  (269)  45   (488)
Benefit of foreign tax credit            
carryforward  (2,677)  (3,788)  - 
Utilization of net loss carryforwards  4,763   6,012   468 
Provision resulting from the allocation            
of certain tax items directly to            
contributed capital  -   102   176 
   3,125   1,792   1,367 
  $5,906  $3,639  $2,484 

YEAR ENDED
AUGUST 31,
 2011 2010 2009 
Current:       
Federal $- $454 $33 
State  (204) (16) 35 
Foreign  (1,643) (1,555) (1,812)
   (1,847) (1,117) (1,744)
           
Deferred:          
Federal  430  (1,254) 1,402 
State  149  43  53 
Foreign  (45) 488  91 
Generation of foreign tax credit carryforwards  3,788  -  - 
Generation (utilization) of net loss carryforwards  (6,012) (468) 4,012 
Benefit (provision) resulting from the allocation of certain tax items directly to contributed capital  (102) (176)     - 
   (1,792) (1,367) 5,558 
  $(3,639)$(2,484)$3,814 

The allocation of total income tax benefit (provision) is as follows (in thousands):

 

8078



The allocation of total income tax provision (benefit) is as follows (in thousands):
          
          
YEAR ENDED         
AUGUST 31, 2012  2011  2010 
Continuing operations $5,906  $3,639  $2,484 
Other comprehensive income  (73)  310   (229)
Discontinued operations  -   -   440 
Gain on sale of discontinued  -         
operations  -   -   854 
  $5,833  $3,949  $3,549 
 
YEAR ENDED
AUGUST 31,
 2011 2010 2009 
Continuing operations $(3,639)$(2,484)$3,814 
Other comprehensive income  (310) 229  123 
Discontinued operations  -  (440) (185)
Gain on sale of discontinued operations  -  (854) - 
  $(3,949)$(3,549)$3,752 

Income from continuing operations before income taxes consisted of the following (in thousands):

          
          
YEAR ENDED         
AUGUST 31, 2012  2011  2010 
United States $11,006  $7,438  $1,127 
Foreign  2,741   1,008   53 
  $13,747  $8,446  $1,180 
YEAR ENDED
AUGUST 31,
 2011 2010 2009 
United States $7,438 $1,127 $(15,229)
Foreign  1,008  53  367 
  $8,446 $1,180 $(14,862)

The differences between income taxes at the statutory federal income tax rate and income taxes from continuing operations reported in our consolidated statements of operations were as follows:

         
YEAR ENDED
AUGUST 31,
 2011 2010 2009  
 
2012
  
 
2011
  
 
2010
 
Federal statutory income tax rate  35.0% 35.0% 35.0%  35.0%  35.0%  35.0%
State income taxes, net of federal effect  3.7  1.2  2.3   2.7   3.7   1.2 
Foreign jurisdictions tax differential  0.3  (4.2) (1.5)  1.8   0.3   (4.2)
Tax differential on income subject to both U.S. and foreign taxes  (5.7)   140.6  (5.4)    (3.4)    (5.7)    140.6 
Uncertain tax positions  3.7  (21.2) -   3.2   3.7   (21.2)
Tax on management stock loan interest  3.6  25.9  (2.7)  2.2   3.6   25.9 
Non-deductible executive compensation  1.3  26.8  (0.5)  1.4   1.3   26.8 
Non-deductible meals and entertainment  1.5  7.4  (0.6)  0.9   1.5   7.4 
Other  (0.3) (0.9) (0.9)  (0.8)  (0.3)  (0.9)
  43.1% 210.6% 25.7%  43.0%  43.1%  210.6%

We paid significant amounts of withholding tax on foreign royalties during fiscal years 2012, 2011, 2010, and 2009.2010.  We also recognized taxable income on repatriated earnings from foreign income that are taxed in both foreign and domestic jurisdictions.  During fiscal 2012 and fiscal 2011, we concluded that domestic foreign tax credits will be available to offset our fiscal 2011 foreign withholding taxes and U.S. taxes on foreign dividends.dividends for those years.  However, for fiscal 2010 and fiscal 2009 we concluded that no domestic foreign tax credits were available to offset the foreign withholding taxes and the U.S. taxes on foreign dividends.


79



We accrue taxable interest income on outstanding management common stock loans (Note 11)10).  Consistent with the accounting treatment for these loans, we are not recognizing interest income for book purposes, thus resulting in a permanent book versus tax difference.

The significant components of our deferred tax assets and liabilities were comprised of the following (in thousands):

       
       
YEAR ENDED      
AUGUST 31, 2012  2011 
Deferred income tax assets:      
Sale and financing of corporate      
headquarters $10,953  $11,171 
Foreign income tax credit        
carryforward  6,205   5,946 
Deferred compensation  2,296   1,003 
Bonus and other accruals  1,399   1,403 
Unearned revenue  1,188   784 
Inventory and bad debt reserves  746   639 
Net operating loss carryforward  289   4,128 
Alternative minimum tax carryforward  392   393 
Investment in FC Organizational        
Products  275   1,466 
Sales returns and contingencies  253   248 
Impairment of FC Organizational        
Products note receivable  -   1,653 
Impairment of investment in Franklin        
Covey Coaching, LLC  -   46 
Other  163   151 
Total deferred income tax assets  24,159   29,031 
Less: valuation allowance  -   (2,159)
Net deferred income tax assets  24,159   26,872 
         
Deferred income tax liabilities:        
Intangibles step-ups – indefinite lived  (8,667)  (8,597)
Intangibles step-ups – definite lived  (8,371)  (8,866)
Property and equipment depreciation  (4,822)  (5,430)
Intangible asset impairment and        
amortization  (4,919)  (4,319)
Unremitted earnings of foreign        
subsidiaries  (582)  (609)
Other  (142)  (114)
Total deferred income tax liabilities  (27,503)  (27,935)
Net deferred income taxes $(3,344) $(1,063)
 

YEAR ENDED
AUGUST 31,
 2011  2010 
       
Deferred income tax assets:      
Sale and financing of corporate headquarters $11,171  $11,439 
Foreign income tax credit carryforward  5,946   2,159 
Net operating loss carryforward  4,128   10,795 
Impairment of FC Organizational Products note receivable  1,653   1,504 
Investment in FC Organizational Products  1,466   1,747 
Bonus and other accruals  1,403   821 
Deferred compensation  1,003   293 
Unearned revenue  784   783 
Inventory and bad debt reserves  639   603 
Alternative minimum tax carryforward  393   421 
Sales returns and contingencies  248   286 
Impairment of investment in Franklin Covey Coaching, LLC  46   595 
Other  151   146 
Total deferred income tax assets  29,031   31,592 
Less: valuation allowance  (2,159)  (2,159)
Net deferred income tax assets  26,872   29,433 
         
Deferred income tax liabilities:        
Intangibles step-ups – definite lived  (8,866)  (9,812)
Intangibles step-ups – indefinite lived  (8,597)  (8,606)
Property and equipment depreciation  (5,430)  (6,098)
Intangible asset impairment and amortization  (4,319)  (3,454)
Unremitted earnings of foreign subsidiaries  (609)  (386)
Other  (114)  (129)
Total deferred income tax liabilities  (27,935)  (28,485)
Net deferred income taxes $(1,063) $948 

Deferred income tax amounts are recorded as follows in our consolidated balance sheets (in thousands):

       
       
YEAR ENDED      
AUGUST 31, 2012  2011 
Current assets $3,634  $3,005 
Long-term assets  23   16 
Long-term liabilities  (7,001)  (4,084)
Net deferred income tax liability $(3,344) $(1,063)
YEAR ENDED
AUGUST 31,
 2011  2010 
       
Current assets $3,005  $2,543 
Long-term assets  16   42 
Long-term liabilities  (4,084)  (1,637)
Net deferred income tax asset $(1,063) $948 


A federal
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Federal net operating losslosses of $33.3 million wasand $21.2 million were generated in fiscal 2003 and 2004, respectively, all of which hashave been utilized. The federal net operating loss carryforward generated in fiscal 2004 totaled $21.2 million.  During fiscal 2011, a total of $16.1 million of the fiscal 2004 loss carryforward was utilized, leaving a remaining loss carryforward from fiscal 2004 of $5.1 million, which expires on August 31, 2024.  
In fiscal 2009, a federal net operating loss of $9.7 million was generated,generated.  During fiscal 2012, a total of $6.5 million of the fiscal 2009 loss carryforward was utilized, leaving a remaining loss carryforward from fiscal 2009 of $3.2 million, which expires on August 31, 2029.  The total loss carryforward of $14.8$3.2 million includes $2.0$1.6 million of deductions applicable to additional paid-in capital that will be credited once allthe loss carryforward amounts are utilized.

We also have state net operating loss carryforwards generated in various state jurisdictions that expire primarily between August 31, 20122013 and August 31, 2024.

2029. 
 
Our U.S. foreign income tax credit carryforward of $2.2 million that was generated during fiscal 2002 expiresexpired on August 31, 2012.  Our U.S. foreign income tax credit carryforward of $3.8 million that wascarryforwards generated duringin fiscal 2012 and fiscal 2011 expiresof $2.7 million and $3.5 million expire on August 31, 2021.2022 and 2021, respectively. 

Valuation Allowance on Deferred Tax Assets

The foreign tax credit of $2.2 million that was generated in fiscal 2002 expired in fiscal 2012.  Accordingly, the corresponding valuation allowance of $2.2 million previously recorded against the foreign tax credit was reversed in fiscal 2012, leaving no remaining valuation allowance against any of our deferred income tax assets at August 31, 2012.  We have determined that projected future taxable income is adequate to allow for realization of all domestic deferred tax assets, except for the foreign tax credit of $2.2 million generated in fiscal 2002, which expires at August 31, 2012.assets.  We considered sources of taxable income, including future reversals of taxable temporary differences, future taxable income exclusive of reversing temporary differences and carryforwards, and reasonable, practical tax-planning strategies to generate additional taxable income.  Based on the factors described above, we concluded that realization of all our domestic deferred tax assets except for $2.2 million in foreign tax credit carryforwards, is more likely than not at August 31, 2011.2012. 


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The table below presents the pre-tax book income, significant book versus tax differences, and taxable income for the years ended August 31, 2012, 2011, 2010, and 20092010 (in thousands).

          
          
YEAR ENDED         
AUGUST 31, 2012  2011  2010 
Domestic pre-tax book income $11,006  $7,438  $1,745 
Share-based compensation  3,405   1,700   359 
Actual and deemed foreign dividends  2,484   5,409   2,502 
Property and equipment depreciation            
and dispositions  1,664   1,766   1,482 
Unearned revenue  1,057   37   1,534 
Interest on management common            
stock loans  870   376   313 
Disallowed executive compensation  549   537   755 
Changes in accrued liabilities  88   1,091   (724)
Impairment of note receivable from            
FC Organizational Products  (4,667)  390   315 
Taxable losses from FC Organizational            
Products  (2,916)  (748)  (3,073)
Amortization/write-off of intangible            
assets  (92)  (1,274)  (617)
Deduction for foreign income taxes  -   -   (1,272)
Sale of corporate headquarters campus  (822)  (683)  (585)
Other book versus tax differences  (30)  281   232 
  $12,596  $16,320  $2,966 
YEAR ENDED
AUGUST 31,
 2011 2010 2009 
        
Domestic pre-tax book income (loss) $7,438 $1,745 $(14,593)
Actual and deemed foreign dividends  5,409  2,502  593 
Property and equipment depreciation and dispositions  1,766  1,482  1,599 
Share-based compensation  1,700  359  227 
Changes in accrued liabilities  1,091  (724) (931)
Disallowed executive compensation  537  755  198 
Impairment of note receivable from FC Organizational Products  390  315  3,706 
Interest on management common stock loans  376  313  1,133 
Unearned revenue  37  1,534  400 
Taxable earnings (losses) from FC Organizational Products  (748) (3,073) 623 
Amortization/write-off of intangible assets  (1,274) (617) (1,022)
Deduction for foreign income taxes  -  (1,272) (1,410)
Sale of corporate headquarters campus  (683) (585) (530)
Other book versus tax differences  281  232  (152)
  $16,320 $2,966 $(10,159)

Uncertain Tax Positions

A reconciliation of the beginning and ending amount of gross unrecognized tax benefits is as follows (in thousands):


          
          
YEAR ENDED         
AUGUST 31, 2012  2011  2010 
Beginning balance $3,703  $3,940  $4,225 
Additions based on tax positions            
related to the current year  297   6   46 
Additions for tax positions in            
prior years  327   384   173 
Reductions for tax positions of prior            
years resulting from the lapse of            
applicable statute of limitations  -   -   (425)
Other reductions for tax positions of            
prior years  (115)  (627)  (79)
Ending balance $4,212  $3,703  $3,940 
 
YEAR ENDED
AUGUST 31,
 2011  2010  2009 
Beginning balance $3,940  $4,225  $4,232 
Additions based on tax positions related to the current year  6   46   434 
Additions for tax positions in prior years  384   173   51 
Reductions for tax positions of prior years resulting from the lapse of applicable statute of limitations    -   (425)  (271)
Other reductions for tax positions of prior years  (627)  (79)  (221)
Ending balance $3,703  $3,940  $4,225 

The total amount of unrecognized tax benefits that, if recognized, would affect the effective tax rate is $3.1 million and $2.8 million at August 31, 20112012 and 2010.2011.  Included in the ending balance of gross unrecognized tax benefits is $2.6$3.2 million related to individual states’ net operating loss carryforwards.  Interest and penalties related to uncertain tax positions are recognized as components of income tax expense.  The net accruals and reversals of interest and penalties increased income tax expense by an insignificant amount in fiscal 2011, decreased income tax expense by $0.1 million in fiscal 2010, and2012, increased income tax expense by an insignificant amount in fiscal 2009.2011, and decreased income tax expense by $0.1 million in fiscal 2010.  The balance of interest and penalties


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included on our consolidated balance sheets at August 31, 2012 and 2011 was $0.2 million and 2010 was $0.1 million.million, respectively.  We do not expect significant changesan increase of $0.3 million in our unrecognized tax benefits over the next twelve months.months, primarily related to the utilization of individual states’ net operating loss carryforwards. 

We file United States federal income tax returns as well as income tax returns in various states and foreign jurisdictions.  The tax years that remain subject to examinations for our major tax jurisdictions are shown below.  Additionally, any net operating losses that were generated in prior years and utilized in these years may be subject to examination.

2004-2011 2005-2012Canada
2005-2011 2006-2012Australia
2006-2011 2007-2012Japan, United Kingdom
2007-2011 2008-2012United States – state and local income tax
2008-2011 2009-2012United States – federal income tax


17.16.EARNINGS PER SHARE

Basic earnings per common share (EPS) is calculated by dividing net income or loss by the weighted-average number of common shares outstanding for the period.  Diluted EPS is calculated by dividing net income or loss by the weighted-average number of common shares outstanding plus the assumed exercise of all dilutive securities using the treasury stock method or the “if converted” method, as appropriate.  Due to modifications to our management stock loan program in prior periods, we determined that the shares of management stock loan participants that were placed in the escrow account are participating securities because they continue to have equivalent common stock dividend rights.  Accordingly, these management stock loan shares are included in our basic EPS calculation during periods of net income and excluded from the basic EPS calculation in periods of net loss.  Our unvested share awards granted prior to fiscal 2010 also participate in common stock dividends on the same basis as outstanding shares of common stock.  However, the impact of the unvested share awards was immaterial to our EPS calculations for the periods presented.  The following table presents the computation of our EPS for the periods indicated (in thousands, except per share amounts):

 

8483




          
          
YEAR ENDED         
AUGUST 31, 2012  2011  2010 
Numerator for basic and         
diluted earnings per share:         
Income (loss) from continuing         
operations $7,841  $4,807  $(1,304)
Income from discontinued            
operations, net of tax  -   -   548 
Gain on sale of discontinued            
operations, net of tax  -   -   238 
Net income (loss) $7,841  $4,807  $(518)
             
Denominator for basic and            
diluted earnings per share:            
Basic weighted average shares            
outstanding(1)
  17,772   17,106   13,525 
Effect of dilutive securities:            
Stock options and other            
share-based awards  71   42   - 
Common stock warrants(2)
  517   399   - 
Diluted weighted average shares            
outstanding  18,360   17,547   13,525 
             
EPS Calculations:            
Income (loss) from continuing            
operations per share:            
Basic $0.44  $0.28  $(0.10)
Diluted  0.43   0.27   (0.10)
             
Income from discontinued            
operations, net of tax, per share:            
Basic and diluted  -   -   0.04 
             
Gain on sale of discontinued            
operations, net of tax, per share:            
Basic and diluted  -   -   0.02 
             
Net income (loss) per share:            
Basic  0.44   0.28   (0.04)
Diluted  0.43   0.27   (0.04)
YEAR ENDED
AUGUST 31,
 2011 2010 2009 
Numerator for basic and diluted earnings per share:       
Income (loss) from continuing operations $4,807 $(1,304)$(11,048)
Income from discontinued operations, net of tax  -  548  216 
Gain on sale of discontinued operations, net of tax  -  238  - 
Net income (loss) $4,807 $(518)$(10,832)
           
Denominator for basic and diluted earnings per share:          
Basic weighted average shares outstanding(1)
  17,106  13,525  13,406 
Effect of dilutive securities:          
Stock options and other share-based awards  42  -  - 
Common stock warrants(2)
  399  -  - 
Diluted weighted average shares outstanding  17,547  13,525  13,406 
           
EPS Calculations:          
Income (loss) from continuing operations per share:          
Basic $.28 $(.10)$(.82)
Diluted  .27  (.10) (.82)
           
Income from discontinued operations, net of tax, per share:          
Basic and diluted  -  .04  .01 
           
Gain on sale of discontinued operations, net of tax, per share:          
Basic and diluted  -  .02  - 
           
Net income (loss) per share:          
Basic  .28  (.04) (.81)
Diluted  .27  (.04) (.81)

(1)  Since we recognized net income for the fiscal yearyears ended August 31, 2012 and August 31, 2011, basic weighted average shares for that periodthose periods includes 3.3 million shares of common stock held by management stock loan participants that were placed in escrow.  These shares were excluded from basic weighted-average shares for the fiscal yearsyear ended August 31, 2010 and 2009.2010. 

(2)  For the fiscal yearsyear ended August 31, 2010, and 2009, the conversion of 6.2 million common stock warrants is not assumed because such conversion would be anti-dilutive.

At August 31, 2012, 2011, 2010, and 2009,2010, we had 0.7 million, 0.50.7 million, and 1.70.5 million stock options outstanding (Note 13)12) that were not included in the calculation of diluted weighted average shares outstanding for those periods because the options’ exercise prices were greater than the average market


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price of our common stock or the options were otherwise unexerciseable.  We also have 4.3 million common stock warrants outstanding at August 31, 20112012 that have an exercise price of $8.00 per share (Note 10)9).  These warrants, which expire in March 2013, and unexercisable stock options described above will have a more pronounced dilutive impact on our EPS calculation in future periods if the market price of our common stock increases.



our common stock to Knowledge Capital from treasury under the terms of the foregoing agreement.  These shares will increase our weighted average outstanding shares in future periods.


18.17.SEGMENT INFORMATION

Operating Segment Information

Our sales are primarily comprised of training and consulting sales and related products.  Based on the consistent nature of our services and products and the types of customers for these services, we function as a single operating segment.  However, to improve comparability with previous periods, operating information for our U.S./Canada, international, and corporate services operations is presented below.  Our U.S./Canada operations are responsible for the sale and delivery of our training and consulting services in the United States and Canada.  Our international sales group includes the financial results of our foreign offices and royalty revenues from licensees.  Our corporate services information includes leasing income and certain corporate operating expenses.

The Company’s chief operating decision maker is the CEO, and the primary measurement tool used in business unit performance analysis is adjusted earnings before interest, taxes, depreciation, and amortization (EBITDA)(Adjusted EBITDA), which may not be calculated as similarly titled amounts calculated by other companies.  For segment reporting purposes, our consolidated Adjusted EBITDA can be calculated as our income or loss from operations excluding share-based compensation, severance, depreciation expense, amortization expense, and amortizationcertain other charges.

The fiscal 2009 restructuring charge totaled $2.0 million, of which $1.9 million was allocated to the U.S./Canada division and $0.1 million was allocated to the international division.  The fiscal 2009 asset impairment charge of $3.6 million was expensed through our corporate operations.

In the normal course of business, we may make structural and cost allocation revisions to our segment information to reflect new reporting responsibilities within the organization.  During the fourth quarter of fiscal 2010, we sold the products division of our wholly owned subsidiary in Japan (Note 2)13).  We determined that the operating results of the Japan products division should be presented as discontinued operations and we have excluded the operating results of this discontinued operation from the following table.  All prior period segment information has been revised to conform to the most recent classifications and organizational changes.  We account for our segment information on the same basis as the accompanying consolidated financial statements.


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ENTERPRISE INFORMATION
(in thousands)
Fiscal Year Ended
August 31, 2011
 Sales to External Customers 
 
Gross Profit
  
 
EBITDA
 
 
Depreciation
 
 
Amortization
 Segment Assets Capital Expenditures 
                     
                     
 Sales to                   
Fiscal Year Ended External     Adjusted        Segment  Capital 
August 31, 2012 Customers  Gross Profit  EBITDA  Depreciation  Amortization  Assets  Expenditures 
                                     
U.S./Canada $118,420 $71,782  $12,947 $1,722 $3,525 $76,152 $4,020  $125,183  $78,618  $15,144  $1,436  $2,483  $74,387  $3,934 
International  40,011  31,037   15,068  436  15  10,902  938   42,052   32,616   16,874   365   16   12,436   289 
Total  158,431  102,819   28,015  2,158  3,540  87,054  4,958   167,235   111,234   32,018   1,801   2,499   86,823   4,223 
Corporate and eliminations  2,373  655   (9,796) 1,409  -  64,373  507   3,221   1,449   (4,962)  1,341   -   77,257   507 
Consolidated $160,804 $103,474  $18,219 $3,567 $3,540 $151,427 $5,465  $170,456  $112,683  $27,056  $3,142  $2,499  $164,080  $4,730 
                                                   
Fiscal Year Ended
August 31, 2010
                       
Fiscal Year Ended                            
August 31, 2011                            
                                                   
U.S./Canada $98,344 $60,367  $7,956 $1,825 $3,746 $74,527 $1,966  $118,420  $71,782  $12,947  $1,722  $3,525  $76,152  $4,020 
International  35,309  27,148   10,456  352  14  13,205  86   40,011   31,037   15,068   436   15   10,902   938 
Total  133,653  87,515   18,412  2,177  3,760  87,732  2,052   158,431   102,819   28,015   2,158   3,540   87,054   4,958 
Corporate and eliminations  3,221  1,556   (6,945) 1,492  -  61,273  60   2,373   655   (6,858)  1,409   -   64,373   507 
Consolidated $136,874 $89,071  $11,467 $3,669 $3,760 $149,005 $2,112  $160,804  $103,474  $21,157  $3,567  $3,540  $151,427  $5,465 
                                                   
Fiscal Year Ended
August 31, 2009
                       
Fiscal Year Ended                            
August 31, 2010                            
                                                   
U.S./Canada $83,193 $48,808  $(5,212)$2,304 $3,748 $75,743 $3,397  $98,344  $60,367  $7,956  $1,825  $3,746  $74,527  $1,966 
International  36,385  27,352   11,040  377  13  13,766  343   35,309   27,148   10,456   352   14   13,205   86 
Total  119,578  76,160   5,828  2,681  3,761  89,509  3,740   133,653   87,515   18,412   2,177   3,760   87,732   2,052 
Corporate and eliminations  3,556  1,722   (9,375) 1,851  -  54,369  94   3,221   1,556   (3,972)  1,492   -   61,273   60 
Consolidated $123,134 $77,882  $(3,547)$4,532 $3,761 $143,878 $3,834  $136,874  $89,071  $14,440  $3,669  $3,760  $149,005  $2,112 

Capital expenditures in the U.S./Canada segment include $2.1 million, $3.1 million, and $0.7 million of spending on capitalized curriculum during the fiscal years ended August 31, 2012, 2011 and 2010.

A reconciliation of enterprise Adjusted EBITDA to consolidated income from continuing operations before taxes is provided below (in thousands):

          
          
YEAR ENDED         
AUGUST 31, 2012  2011  2010 
Enterprise Adjusted EBITDA $32,018  $28,015  $18,412 
Corporate expenses  (4,962)  (6,858)  (3,972)
Consolidated Adjusted EBITDA  27,056   21,157   14,440 
Share-based compensation  (3,835)  (2,788)  (1,099)
Severance costs  -   (150)  (920)
Other  -   -   (954)
Depreciation  (3,142)  (3,567)  (3,669)
Amortization  (2,499)  (3,540)  (3,760)
Consolidated income from            
operations  17,580   11,112   4,038 
Interest income  18   21   34 
Interest expense  (2,482)  (2,687)  (2,892)
Discount on related party receivable  (1,369)  -   - 
Income from continuing operations            
before income taxes $13,747  $8,446  $1,180 



 
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Capital expenditures in the U.S./Canada segment include $3.1 million, $0.7 million, and $1.8 million of spending on capitalized curriculum during the fiscal years ended August 31, 2011, 2010 and 2009, respectively.

A reconciliation of enterprise EBITDA to consolidated income (loss) from continuing operations before taxes is provided below (in thousands):

YEAR ENDED
AUGUST 31,
 2011 2010 2009 
Enterprise EBITDA $28,015 $18,412 $5,828 
Corporate expenses  (9,796) (6,945) (9,375)
Consolidated EBITDA  18,219  11,467  (3,547)
Depreciation  (3,567) (3,669) (4,532)
Amortization  (3,540) (3,760) (3,761)
Consolidated income (loss) from operations  11,112  4,038  (11,840)
Interest income  21  34  27 
Interest expense  (2,687) (2,892) (3,049)
Income (loss) from continuing operations before income taxes $ 8,446 $ 1,180 $(14,862)

Interest expense and interest income are primarily generated at the corporate level and are not allocated.  Income taxes are likewise calculated and paid on a corporate level (except for entities that operate in foreign jurisdictions) and are not allocated for analysis purposes.

Corporate assets, such as cash, accounts receivable, and other assets are not generally allocated for business analysis purposes.  However, inventories, intangible assets, goodwill, identifiable fixed assets, and certain other assets are allocated for analysis purposes.  A reconciliation of enterprise assets to consolidated assets is as follows (in thousands):

         
         
AUGUST 31, 2011  2010  2009  2012  2011  2010 
Reportable unit assets $87,054  $87,732  $89,509  $86,823  $87,054  $87,732 
Corporate assets  64,421   61,323   54,513   77,323   64,421   61,323 
Intercompany accounts receivable  (48)  (50)  (144)  (66)  (48)  (50)
 $151,427  $149,005  $143,878  $164,080  $151,427  $149,005 

Enterprise-Wide Information

Our revenues are derived primarily from the United States.  However, we also operate wholly-owned offices or contract with licensees to provide products and services in various countries throughout the world.  Our consolidated revenues from continuing operations were derived from the following countries (in thousands):

YEAR ENDED
AUGUST 31,
 2011 2010 2009 
Net sales:       
United States $115,709 $97,286 $82,437 
Japan  17,263  13,935  16,955 
Canada  7,080  6,157  6,555 
United Kingdom  5,143  5,751  5,235 
Australia  5,058  4,545  3,314 
China  2,185  1,900  1,652 
Brazil/South America  1,122  1,229  1,039 
Korea  861  1,028  917 
Indonesia  610  461  378 
Malaysia  429  361  328 
Mexico  395  261  138 
Others  4,949  3,960  4,186 
  $160,804 $136,874 $123,134 



          
          
YEAR ENDED         
AUGUST 31, 2012  2011  2010 
United States $121,328  $115,709  $97,286 
Japan  19,440   17,263   13,935 
Canada  8,574   7,080   6,157 
United Kingdom  5,341   5,143   5,751 
Australia  3,992   5,058   4,545 
China/Singapore  2,512   2,185   1,900 
Mexico/Central America  913   837   590 
Indonesia  705   610   461 
Thailand  693   729   505 
Denmark/Scandanavia  660   725   568 
Korea  607   861   1,028 
India  576   515   422 
Brazil  509   567   460 
Malaysia  458   429   362 
Others  4,148   3,093   2,904 
  $170,456  $160,804  $136,874 

During fiscal 2011, we recognized $16.8 million in sales from our contracts with a division of the United States federal government, which iswas more than ten percent of our consolidated revenues for the year.  In fiscal years 2012 and 2010, there were no customers that accounted for more than ten percent of our consolidated revenues.  At August 31, 2012 and 2011 we had $7.6 million and $6.9 million receivable from these government contracts that were included in our consolidated accounts receivable.

At August 31, 2011,2012, we had sales offices in Australia, Japan, and the United Kingdom.  Our long-lived assets were held in the following locations for the periods indicated (in thousands):

         
         
AUGUST 31, 2011 2010 2009  2012  2011  2010 
United States/Canada $97,455 $96,512 $101,335  $98,211  $97,455  $96,512 
Japan  1,690  1,962  1,835   1,359   1,690   1,962 
United Kingdom  100  145  410   199   100   145 
Australia  126  108  156   116   126   108 
 $99,371 $98,727 $103,736  $99,885  $99,371  $98,727 

Inter-segment sales were immaterial and arewere eliminated in consolidation.


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19.18.RELATED PARTY TRANSACTIONS

CoveyLink Acquisition

Effective December 31, 2008, we acquired the assets of CoveyLink Worldwide, LLC (CoveyLink).  CoveyLink conducts seminars and training courses and provides consulting based upon the book The Speed of Trust by Stephen M.R. Covey, who is the son of our former Vice Chairman of the Board of Directors and the brother of one of our officers. 

We accounted for the acquisition of CoveyLink using the guidance found in Statement of Financial Accounting Standards No. 141, Business Combinations.  The purchase price was $1.0 million in cash plus or minus an adjustment for specified working capital and the costs necessary to complete the transaction, which resulted in a total initial purchase price of $1.2 million.  The previous owners of CoveyLink, which includes Stephen M.R. Covey, are also entitled to earn annual contingent payments based upon earnings growth over the next five years. 

During the fiscal years ended August 31, 2011 and August 31, 2010, we paid $5.4 million and $3.3 million in cash to the former owners of CoveyLink for the first two of five potential annual contingent payments.  The annual contingent payments are based on earnings growth over the specified earnings period and were classified as goodwill in our consolidated balance sheets.  Based on the earnings of CoveyLink during the third earnout period, we did not make a contingent earnout payment in fiscal 2012. 

Prior to the acquisition date, CoveyLink had granted a non-exclusive license to the Company related to The Speed of Trust book and related training courses for which we paid CoveyLink specified royalties.  As part of the CoveyLink acquisition, an amended and restated license of intellectual property was signed that granted us an exclusive, perpetual, worldwide, transferable, royalty-bearing license to use, reproduce, display, distribute, sell, prepare derivative works of, and perform the licensed material in any format or medium and through any market or distribution channel.  We are required to pay Stephen M.R. Covey royalties for the use of certain intellectual property developed by him.  The amount expensed for these royalties totaled $1.2 million, $1.1 million, and $1.1 million during the fiscal years ended August 31, 2012, 2011, and 2010, respectively.  As part of the acquisition of CoveyLink, we signed an amended license agreement as well as a speaker services agreement.  Based on the provisions of the speakers’ services agreement, we pay the son of the former Vice-Chairman a portion of the speaking revenues received for his presentations.  We expensed $0.9 million, $1.0 million, and $0.8 million for payment from these presentations during fiscal years 2012, 2011 and 2010.  We had $0.1 million and $0.3 million accrued for these speaking fees at August 31, 2012 and 2011, which were included in accrued liabilities in our consolidated balance sheets. 

FC Organizational Products

During the fourth quarter of fiscal 2008, we joined with Peterson Partners to create a new company, FC Organizational Products, LLC.LLC (FCOP).  This new company purchased substantially all of the assets of our consumer solutions business unit with the objective of expanding the worldwide sales of FC Organizational ProductsFCOP as governed by a comprehensive license agreement between us and FCOP.  On the date of the sale closing, we invested approximately $1.8 million to purchase a 19.5 percent voting interest in FCOP, and made a $1.0 million priority capital contribution with a 10 percent return.  At the time of the transaction, we determined that FCOP was not a variable interest entity.


88



As a result of FCOP’s structure as a limited liability company with separate owner capital accounts, we determined that our investment in FCOP is more than minor and that we are required to account for our investment in FCOP using the equity method of accounting.  Historically, we have recorded our share of FCOP’s profit and loss based upon specified allocations as defined in the associated operating agreement.  However, we have not recorded our share of FCOP’s losses in the accompanying consolidated statements of operations because we have impaired and written off investment balances, as defined within the applicable accounting guidance, in previous periods in excess of our share of FCOP’s losses through August 31, 2012.

Based on changes to FCOP’s debt agreements and certain other factors in fiscal 2012, we reconsidered whether FCOP was a variable interest entity as defined under ASC 810, and determined that FCOP was a variable interest entity.  Although the changes to the debt agreements did not modify the governing documents of FCOP, the changes were substantial enough to raise doubts regarding the sufficiency of FCOP’s equity investment at risk.  We further determined that we are not the primary beneficiary of FCOP because we do not have the ability to direct the activities that most significantly impact FCOP’s economic performance, which primarily consist of the day-to-day sale of planning products and related accessories, and we do not have obligation to absorb losses or the right to receive benefits from FCOP that could potentially be significant.  Our voting rights and management board representation approximate our ownership interest and we are unable to exercise control through voting interests or through other means.
Our primary exposures related to FCOP at August 31, 2012 are from amounts owed to us by FCOP.  We receive reimbursement from FCOP for certain operating costs, such as warehousing and distribution costs, which are billed to us by third party providers.  We alsoThe operations of FCOP are primarily financed by the sale of planning products and accessories in the normal course of business.

Due to the settlement of litigation during fiscal 2012 (Note 8), the amount of cash we received from FCOP was reduced from previous forecasts and our receivable balance from FCOP increased during fiscal 2012.  In addition, while we are not contractually obligated by the governing documents to fund the losses or make paymentsadvances to FCOP, we have provided working capital and other advances to FCOP during fiscal 2012.  We believe that our extension of credit to FCOP will allow them the opportunity to improve operational results and repay amounts owed to us, including amounts that were previously written off.  In the fourth quarter of fiscal 2012, we received revised information from FCOP regarding scheduled repayments to us and we reclassified a portion of the FCOP receivable to long-term assets and recorded a discount charge of $1.4 million to reduce the long-term receivable to its estimated present value at August 31, 2012.  We discounted the long-term portion of the receivable at 15 percent, which was the estimated risk-adjusted borrowing rate of FCOP at August 31, 2012.  This rate was based on a variety factors including, but not limited to, current market interest rates for productsvarious qualities of comparable debt, discussions with FCOP’s lenders, and an evaluation of the realizability of FCOP’s future cash flows.  Based on improved operating results at FCOP during calendar 2012 and their forecasted cash flows in future periods, we believe that we usewill collect amounts receivable from FCOP and the discount will be recovered as interest income in future periods.  However, the failure of FCOP to pay us for these receivables may have an adverse impact on our trainingliquidity, financial position, and consulting services.  cash flows in future periods.

At August 31, 20112012 and 2010,2011, we had $5.7$7.1 million and $5.0$5.7 million receivable from FCOP, which have been classified in current assets onand long-term assets in our consolidated balance sheets.sheets based on expected payment dates.  We also owed FCOP $1.2$0.1 million and $1.7$1.2 million at August 31, 20112012 and 20102011 for items purchased in the ordinary course of business.  These liabilities were classified in accounts payable in the accompanying consolidated balance sheets. Although FCOP is past due on a portion of its receivables, we believe that we will obtain payment from FCOP for these charges.  However, the failure of FCOP to make payment on these reimbursable costs may have an adverse impact on our financial position and cash flows.

Based on the terms of the sale transaction, we were entitled to receive a $1.2 million adjustment for working capital delivered on the closing date of the sale and to receive $2.3 million as reimbursement for specified costs necessary to complete the transaction.  Payment for these costs was originally due in January 2009, but we extended the due date of the payment at FC Organizational Products’ request and obtained a promissory note from FCOP for the amount owed, plus accrued interest.  The promissory note includes accrued interest through the date of the note, matures on September 30, 2013, and bears interest at 10 percent per year.  At the time we received the promissory note from FCOP, we believed that we could obtain payment for the amount owed, based on prior year performance and forecasted financial performance in 2009.  However, the financial position of FCOP deteriorated significantly late in fiscal 2009, and the deterioration continued subsequent to August 31, 2009.  As a result of this deterioration, the Company reassessed the collectibility of the promissory note.  Based on revised expected cash flows and other operational issues, we determined that the promissory note should be impaired at August 31, 2009.  Accordingly, we recorded a $3.6 million impaired asset charge and reversed $0.1 million of interest income that was recorded during fiscal 2009 from the working capital settlement and reimbursable transaction cost receivables.




Other Related Party Transactions

The Company paysWe paid the former Vice-Chairman of the Board of Directors a percentage of the proceeds received for seminars that he presents.presented.  However, the former Vice-Chairman retired from speaking engagements in late fiscal 2011 and did not deliver any speeches during fiscal 2012.  During the fiscal years ended August 31, 2011, 2010, and 2009, we expensed charges totaling $0.9 million, $1.4 million, and $1.3 million to the Vice-Chairman for his seminar presentations.million.  We also paypaid the former Vice-Chairman a percentage of the royalty


89



proceeds received from the sale of certain books that were authored by him.  During fiscal 2012, 2011, 2010, and 2009,2010, we expensed approximately$0.8 million, $0.3 million, $50,000, and $0.2 millionapproximately $50,000 for royalties to the former Vice-Chairman under these agreements.  At August 31, 20112012 and 2010,2011, we had accrued $1.4 million and $1.7 million and $1.2 million payablefor payment to the estate of the former Vice-Chairman under the forgoing agreements.  These amounts were included as a component of accrued liabilities in our consolidated balance sheets.

We pay a son of the former Vice-Chairman of the Board of Directors, who is also an employeeofficer of the Company, a percentage of the royalty proceeds received from the sales of certain books authored by him.  During the fiscal years ended August 31, 2012, 2011, 2010, and 2009,2010, we expensed $0.2 million, $0.1 million, and $0.2 million and $0.1 million to the son of the Vice-Chairman for these royalties and had $0.1 million accrued at August 31, 20112012 and 20102011 as payable under the terms of this arrangement.these arrangements.  These amounts are included in accrued liabilities in our consolidated balance sheets.

During fiscal 2006, we signed a non-exclusive license agreement for certain intellectual property with a son of the Vice-Chairman of the Board of Directors, who was previously an officer of the Company and a member of our Board of Directors.  We are required to pay the son of the Vice-Chairman royalties for the use of certain intellectual property developed by the son of the Vice-Chairman.  The amount expensed for these royalties due to the son of the Vice-Chairman totaled $1.1 million, $1.1 million, and $0.5 million during the fiscal years ended August 31, 2011, 2010, and 2009, respectively.  During fiscal 2009, we acquired CoveyLink (Note 14), which was owned by this son of the Vice-Chairman, and signed an amended license agreement as well as a speaker services agreement.  Based on the provisions of the speakers’ services agreement, we pay the son of the Vice-Chairman a portion of the speaking revenues received for his presentations.  We expensed $1.0 million, $0.8 million, and $0.8 million for payment from these presentations during each fiscal years 2011, 2010 and 2009, which are based upon the concepts found in The Speed of Trust, which was authored by this son of the Vice-Chairman.  We had $0.3 million and $0.1 million accrued for these fees at August 31, 2011 and 2010.  These amounts are included in accrued liabilities in our consolidated balance sheets.



 
ITEM 9. 9.  CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

None.


ITEM 9A.  CONTROLS AND PROCEDURES

Evaluation of Disclosure Controls and Procedures

An evaluation was conducted under the supervision and with the participation of our management, including the Chief Executive Officer and Chief Financial Officer, of the effectiveness of the design and operation of our disclosure controls and procedures, as defined in Rules 13a-15(e) and 15d-15(e) of the Exchange Act, as of the end of the period covered by this report.

Based on this evaluation, our Chief Executive Officer and our Chief Financial Officer concluded that, as of the end of the period covered by this report, our disclosure controls and procedures were effective.

Management’s Report on Internal Control Over Financial Reporting

The management of Franklin Covey Co. is responsible for establishing and maintaining adequate internal control over financial reporting for the Company (including its consolidated subsidiaries) and all related information appearing in the Company’s annual report on Form 10-K.  The Company’s internal control over financial reporting is designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with accounting principles generally accepted in the United States of America.  Internal control over financial reporting includes those policies and procedures that:

1.  pertain to the maintenance of records that in reasonable detail accurately and fairly reflect the transactions and dispositions of our assets;

2.  provide reasonable assurance that the transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that our receipts and expenditures are being made only in accordance with the authorization of management and/or of our Board of Directors; and

3.  provide reasonable assurance regarding the prevention or timely detection of any unauthorized acquisition, use or disposition of our assets that could have a material effect on our financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements.  Also, projections of any evaluation of effectiveness in future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we conducted an evaluation of the effectiveness of our internal control over financial reporting using the criteria set forth in




Internal Control—Integrated Framework as issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).  Based upon this evaluation, our management concluded that our internal control over financial reporting was effective as of the end of the period covered by this annual report on Form 10-K.

Our independent registered public accounting firm, Ernst & Young LLP, has audited the consolidated financial statements included in this annual report on Form 10-K and, as part of their audit, has issued an audit report, included herein, on the effectiveness of our internal control over financial reporting.  Their report is included in Item 8 of this Report on Form 10-K.

Changes in Internal Control Over Financial Reporting

There were no changes in our internal control over financial reporting (as defined in Rule 13a-15(f) or 15d-15(f)) during the fourth quarter ended August 31, 20112012 that materially affected, or are reasonably likely to materially affect, our internal controls over financial reporting.


ITEM 9B9B.. OTHER INFORMATION

There was no information to be disclosed in a current Report on Form 8-K during fourth quarter of fiscal 20112012 that was not previously reported.




PART III

ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE

Certain information required by this Item is incorporated by reference to the sections entitled “Nominees for Election to the Board of Directors,” “Executive Officers,” “Section 16(a) Beneficial Ownership Reporting Compliance,” “Corporate Governance,” and “Board of Director Meetings and Committees” in our definitive Proxy Statement for the annual meeting of shareholders, which is scheduled to be held on January 27, 2012.25, 2013.  The definitive Proxy Statement will be filed with the Securities and Exchange Commission pursuant to Regulation 14A of the Securities Exchange Act of 1934, as amended.

The Board of Directors has determined that one of the Audit Committee members, Robert Daines, is a “financial expert” as defined in Regulation S-K 407(d)(5) adopted under the Securities Exchange Act of 1934, as amended.  Our Board of Directors has determined that Mr. Daines is an “independent director” as defined by the New York Stock Exchange (NYSE).

We have adopted a code of ethics for our senior financial officers that include the Chief Executive Officer, the Chief Financial Officer, and other members of our financial leadership team.  This code of ethics is available on our website at www.franklincovey.com.  We intend to satisfy any disclosure requirements under Item 5.05 of Form 8-K regarding amendment to, or waiver from, a provision of this Code of Business Conduct and Ethics by posting such information on our web site at the address and location specified above.

ITEM 11. EXECUTIVE COMPENSATION

The information required by this Item is incorporated by reference to the sections entitled “Compensation Discussion and Analysis,” “Compensation Committee Interlocks and Insider Participation,” and “Compensation Committee Report” in our definitive Proxy Statement for the annual meeting of shareholders, which is scheduled to be held on January 27, 2012.25, 2013.


ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS

 
 
 
 
 
 
 
 
Plan Category
 
[a]
 
 
 
Number of securities to be issued upon exercise of outstanding options, warrants, and rights
  
[b]
 
 
 
 
Weighted-average exercise price of outstanding options, warrants, and rights
  
[c]
 
Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in column [a])
 
  (in thousands)     (in thousands) 
Equity compensation plans approved by security holders(1)(4)
  1,177(2) $11.25   1,963(3)
  [a]  [b]  [c] 
 
 
 
 
Plan Category
 Number of securities to be issued upon exercise of outstanding options, warrants, and rights  Weighted-average exercise price of outstanding options, warrants, and rights  Number of securities remaining available for future issuance under equity compensation plans (excluding securities reflected in column [a]) 
  (in thousands)     (in thousands) 
Equity compensation plans approved by security holders(1)(4)
 1,466(2) 11.25  1,385(3)

(1)Excludes 62,00537,975 shares of unvested (restricted) stock awards and stock units that are subject to forfeiture.



(2)Amount includes 501,892791,371 performance share awards that are expected to be awarded under the terms of a Board of Director approved long-term incentive plans.  In some of the performance-based plans, (LTIP).  Thethe number of shares eventually awarded to LTIP participants is variable and based upon the achievement of specified financial performance goals related to cumulative operating income.  The weighted average exercise price of outstanding options, warrants, and rights does not takeinclude the LTIP awards into account.impact of performance awards.  For further information on our share-based compensation plans, refer to the notes to our financial statements as presented in Item 8 of this report.

(3)Amount is based upon the number of LTIPperformance-based plan shares expected to be awarded at August 31, 20112012 and may change in future periods based upon the achievement of specified goals and revisions to estimates.

(4)At August 31, 2011,2012, we had approximately 670,000615,000 shares authorized for purchase by participants in our Employee Stock Purchase Plan.

The remaining information required by this Item is incorporated by reference to the section entitled “Principal Holders of Voting Securities” in our definitive Proxy Statement for the annual meeting of shareholders, which is scheduled to be held on January 27, 2012.25, 2013.


ITEM 13. 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The information required by this Item is incorporated by reference to the section entitled “Certain Relationships and Related Transactions” and “Corporate Governance” in our definitive Proxy Statement for the annual meeting of shareholders, which is scheduled to be held on January 27, 2012.25, 2013.


ITEM 14.14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

The information required by this Item is incorporated by reference to the section entitled “Principal Accountant Fees” in our definitive Proxy Statement for the annual meeting of shareholders, which is scheduled to be held on January 27, 2012.25, 2013.




 
PART IV

ITEM 1515.. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES

(a)         List of documents filed as part of this report:

1.  
Financial Statements. The consolidated financial statements of the Company and Report of Independent Registered Public Accounting Firm thereon included in the Annual Report to Shareholders on Form 10-K for the year ended August 31, 2011,2012, are as follows:

Report of Independent Registered Public Accounting Firm

Consolidated Balance Sheets at August 31, 20112012 and 20102011

Consolidated Statements of Operations and Statements of Comprehensive Income (Loss) for the fiscal years ended August 31, 2012, 2011, 2010, and 20092010

Consolidated Statements of Cash Flows for the fiscal years ended August 31, 2012, 2011, and 2010

Consolidated Statements of Shareholders’ Equity for the fiscal years ended August 31, 2012, 2011, 2010, and 2009

Consolidated Statements of Cash Flows for the years ended August 31, 2011, 2010 and 2009

Notes to Consolidated Financial Statements


2.  Financial Statement Schedules.

Other financial statement schedules are omitted because they are not required or applicable, or the required information is shown in the financial statements or notes thereto, or contained in this report.

3.  Exhibit List.

Exhibit No.ExhibitIncorporated By ReferenceFiled HerewithExhibitIncorporated By ReferenceFiled Herewith
2.1Master Asset Purchase Agreement between Franklin Covey Products, LLC and Franklin Covey Co. dated May 22, 2008(11) Master Asset Purchase Agreement between Franklin Covey Products, LLC and Franklin Covey Co. dated May 22, 2008(11) 
2.2Amendment to Master Asset Purchase Agreement between Franklin Covey Products, LLC and Franklin Covey Co. dated May 22, 2008(12) Amendment to Master Asset Purchase Agreement between Franklin Covey Products, LLC and Franklin Covey Co. dated May 22, 2008(12) 
3.1Articles of Restatement dated March 4, 2005 amending and restating the Company’s Articles of Incorporation(4) Articles of Restatement dated March 4, 2005 amending and restating the Company’s Articles of Incorporation(4) 
3.2Amendment to Amended and Restated Articles of Incorporation of Franklin Covey (Appendix C)(7) Amendment to Amended and Restated Articles of Incorporation of Franklin Covey (Appendix C)(7) 
3.3Amended and Restated Bylaws of the Registrant(1) Amended and Restated Bylaws of Franklin Covey Co.(19) 
4.1Specimen Certificate of the Registrant’s Common Stock, par value $.05 per share(2) Specimen Certificate of the Registrant’s Common Stock, par value $.05 per share(2) 



4.2Stockholder Agreements, dated May 11, 1999 and June 2, 1999(3) 
4.3Registration Rights Agreement, dated June 2, 1999(3) 
4.4Restated Shareholders Agreement, dated as of March 8, 2005, between the Company and Knowledge Capital Investment Group(4) 
4.5Restated Registration Rights Agreement, dated as of March 8, 2005, between the Company and Knowledge Capital Investment Group(4) 
10.1*Amended and Restated 2004 Employee Stock Purchase Plan(10) 
10.2*Forms of Nonstatutory Stock Options(1) 
10.3Warrant, dated March 8, 2005, to purchase 5,913,402 shares of Common Stock issued by the Company to Knowledge Capital Investment Group(4) 
10.4Form of Warrant to purchase shares of Common Stock to be issued by the Company to holders of Series A Preferred Stock other than Knowledge Capital Investment Group(4) 
10.5Master Lease Agreement between Franklin SaltLake LLC (Landlord) and Franklin Development Corporation (Tenant)(5) 
10.6Purchase and Sale Agreement and Escrow Instructions between Levy Affiliated Holdings, LLC (Buyer) and Franklin Development Corporation (Seller) and Amendments(5) 
10.7Redemption Extension Voting Agreement between Franklin Covey Co. and Knowledge Capital Investment Group, dated October 20, 2005(6) 
10.8Agreement for Information Technology Services between each of Franklin Covey Co., Electronic Data Systems Corporation, and EDS Information Services LLC, dated April 1, 2001(8) 
10.9Additional Services Addendum No. 1 to Agreement for Information Technology Services between each of Franklin Covey Co., Electronic Data Systems Corporation, and EDS Information Services LLC, dated June 30, 2001(8) 
10.10Amendment No. 2 to Agreement for Information Technology Services between each of Franklin Covey Co., Electronic Data Systems Corporation, and EDS Information Services LLC, dated June 30, 2001(8) 
10.11Amendment No. 6 to the Agreement for Information Technology Services between each of Franklin Covey Co., Electronic Data Systems Corporation, and EDS Information Services L.L.C. dated April 1, 2006(9) 
10.12Master License Agreement between Franklin Covey Co. and Franklin Covey Products, LLC(13) 
10.13Supply Agreement between Franklin Covey Products, LLC and Franklin Covey Product Sales, Inc.(13) 
10.14Master Shared Services Agreement between The Franklin Covey Products Companies and the Shared Services Companies(13) 
10.15Amended and Restated Operating Agreement of Franklin Covey Products, LLC(13) 

4.2Stockholder Agreements, dated May 11, 1999 and June 2, 1999(3) 
4.3Registration Rights Agreement, dated June 2, 1999(3) 
4.4Restated Shareholders Agreement, dated as of March 8, 2005, between the Company and Knowledge Capital Investment Group(4) 
4.5Restated Registration Rights Agreement, dated as of March 8, 2005, between the Company and Knowledge Capital Investment Group(4) 
10.1*Amended and Restated 2004 Employee Stock Purchase Plan(10) 
10.2*Forms of Nonstatutory Stock Options(1) 
10.3Warrant, dated March 8, 2005, to purchase 5,913,402 shares of Common Stock issued by the Company to Knowledge Capital Investment Group(4) 
10.4Form of Warrant to purchase shares of Common Stock to be issued by the Company to holders of Series A Preferred Stock other than Knowledge Capital Investment Group(4) 
10.5Master Lease Agreement between Franklin SaltLake LLC (Landlord) and Franklin Development Corporation (Tenant)(5) 
10.6Purchase and Sale Agreement and Escrow Instructions between Levy Affiliated Holdings, LLC (Buyer) and Franklin Development Corporation (Seller) and Amendments(5) 
10.7Redemption Extension Voting Agreement between Franklin Covey Co. and Knowledge Capital Investment Group, dated October 20, 2005(6) 
10.8Agreement for Information Technology Services between each of Franklin Covey Co., Electronic Data Systems Corporation, and EDS Information Services LLC, dated April 1, 2001(8) 
10.9Additional Services Addendum No. 1 to Agreement for Information Technology Services between each of Franklin Covey Co., Electronic Data Systems Corporation, and EDS Information Services LLC, dated June 30, 2001(8) 
10.10Amendment No. 2 to Agreement for Information Technology Services between each of Franklin Covey Co., Electronic Data Systems Corporation, and EDS Information Services LLC, dated June 30, 2001(8) 
10.11Amendment No. 6 to the Agreement for Information Technology Services between each of Franklin Covey Co., Electronic Data Systems Corporation, and EDS Information Services L.L.C. dated April 1, 2006(9) 
10.12Master License Agreement between Franklin Covey Co. and Franklin Covey Products, LLC(13) 
10.13Supply Agreement between Franklin Covey Products, LLC and Franklin Covey Product Sales, Inc.(13) 
10.14Master Shared Services Agreement between The Franklin Covey Products Companies and the Shared Services Companies(13) 


10.15Amended and Restated Operating Agreement of Franklin Covey Products, LLC(13) 
10.16Sublease Agreement between Franklin Development Corporation and Franklin Covey Products, LLC(13) 
10.17Sub-Sublease Agreement between Franklin Covey Co. and Franklin Covey Products, LLC(13) 
10.18General Services Agreement between Franklin Covey Co. and Electronic Data Systems (EDS) dated October 27, 2008(14) 
10.19Asset Purchase Agreement by and Among Covey/Link LLC, CoveyLink Worldwide LLC, Franklin Covey Co., and Franklin Covey Client Sales, Inc. dated December 31, 2008(15) 
10.20Amended and Restated License of Intellectual Property by and Among Franklin Covey Co. and Covey/Link LLC, dated December 31, 2008(15) 
10.21*Franklin Covey Co. Second Amended and Restated 1992 Stock Incentive Plan(16) 
10.22Amended and Restated Credit Agreement by and between JPMorgan Chase Bank, N.A. and Franklin Covey Co., dated March 14, 2011(17) 
10.23Amended and Restated Security Agreement by and among Franklin Covey Co., Franklin Development Corporation, Franklin Covey Travel Inc., Franklin Covey Client Sales, Inc., and JPMorgan Chase Bank, N.A., dated March 14, 2011(17) 
10.24Amended and Restated Repayment Guaranty by and among Franklin Development Corporation, Franklin Covey Travel Inc., Franklin Covey Client Sales, Inc., and JPMorgan Chase Bank, N.A., dated March 14, 2011(17) 
10.25Amended and Restated Secured Promissory Note between Franklin Covey Co. and JPMorgan Chase Bank, N.A. for $10.0 million revolving loan, dated March 14, 2011(17) 
10.26Amended and Restated Secured Promissory Note between Franklin Covey Co. and JPMorgan Chase Bank, N.A. for $5.0 million term loan, dated March 14, 2011(17) 
10.27Agreement dated July 26, 2011, between Franklin Covey Co., and Knowledge Capital Investment Group(18) 
10.28First Modification Agreement by and between JPMorgan Chase Bank, N.A. and Franklin Covey Co., dated March 13, 2012(20) 
10.29Consent and Agreement of Guarantor by and among Franklin Covey Co., Franklin Development Corporation, Franklin Covey Travel, Inc., Franklin Covey Client Sales, Inc. and JPMorgan Chase Bank, N.A., dated March 13, 2012(20) 
10.30Second Modification Agreement by and between JPMorgan Chase Bank, N.A. and Franklin Covey Co., dated June 15, 2012(21) 
10.31Consent and Agreement of Guarantor by and among Franklin Covey Co., Franklin Development Corporation, Franklin Covey Travel, Inc., Franklin Covey Client Sales, Inc. and JPMorgan Chase Bank, N.A., dated June 15, 2012(21) 


10.16Sublease Agreement between Franklin Development Corporation and Franklin Covey Products, LLC(13) 
10.17Sub-Sublease Agreement between Franklin Covey Co. and Franklin Covey Products, LLC(13) 
10.18General Services Agreement between Franklin Covey Co. and Electronic Data Systems (EDS) dated October 27, 2008(14) 
10.19Asset Purchase Agreement by and Among Covey/Link LLC, CoveyLink Worldwide LLC, Franklin Covey Co., and Franklin Covey Client Sales, Inc. dated December 31, 2008(15) 
10.20Amended and Restated License of Intellectual Property by and Among Franklin Covey Co. and Covey/Link LLC, dated December 31, 2008(15) 
10.21*Franklin Covey Co. Second Amended and Restated 1992 Stock Incentive Plan(16) 
10.22Amended and Restated Credit Agreement by and between JPMorgan Chase Bank, N.A. and Franklin Covey Co., dated March 14, 2011(17) 
10.23Amended and Restated Security Agreement by and among Franklin Covey Co., Franklin Development Corporation, Franklin Covey Travel Inc., Franklin Covey Client Sales, Inc., and JPMorgan Chase Bank, N.A., dated March 14, 2011(17) 
10.24Amended and Restated Repayment Guaranty by and among Franklin Development Corporation, Franklin Covey Travel Inc., Franklin Covey Client Sales, Inc., and JPMorgan Chase Bank, N.A., dated March 14, 2011(17) 
10.25Amended and Restated Secured Promissory Note between Franklin Covey Co. and JPMorgan Chase Bank, N.A. for $10.0 million revolving loan, dated March 14, 2011(17) 
10.26Amended and Restated Secured Promissory Note between Franklin Covey Co. and JPMorgan Chase Bank, N.A. for $5.0 million term loan, dated March 14, 2011(17) 
10.27Agreement dated July 26, 2011, between Franklin Covey Co., and Knowledge Capital Investment Group(18) 
21Subsidiaries of the Registrant éé
23.1Consent of Independent Registered Public Accounting Firm éé
23.2Consent of Independent Registered Public Accounting Firm éé
31.1Rule 13a-14(a) Certification of the Chief Executive Officer éé
31.2Rule 13a-14(a) Certification of the Chief Financial Officer éé
32Section 1350 Certifications éé
    
10.32*Form of Change in Control Severance Agreement(22)
21Subsidiaries of the Registrantéé
23.1Consent of Independent Registered Public Accounting Firméé
23.2Consent of Independent Registered Public Accounting Firméé
31.1Rule 13a-14(a) Certification of the Chief Executive Officeréé
31.2Rule 13a-14(a) Certification of the Chief Financial Officeréé
32Section 1350 Certificationséé
101.INSXBRL Instance Documentéé
101.SCHXBRL Taxonomy Extension Schemaéé
101.CALXBRL Taxonomy Extension Calculation Linkbaseéé
101.DEFXBRL Taxonomy Extension Definition Linkbaseéé
101.LABXBRL Taxonomy Extension Label Linkbaseéé
101.PREXBRL Extension Presentation Linkbaseéé
 


(1)  Incorporated by reference to Registration Statement on Form S-1 filed with the Commission on April 17, 1992, Registration No. 33-47283.



(2)  Incorporated by reference to Amendment No. 1 to Registration Statement on Form S-1 filed with the Commission on May 26, 1992, Registration No. 33-47283.
(3)  Incorporated by reference to Schedule 13D (CUSIP No. 534691090 as filed with the Commission on June 14, 1999).  Registration No. 005-43123.
(4)  Incorporated by reference to Report on Form 8-K filed with the Commission on March 10, 2005.**
(5)  Incorporated by reference to Report on Form 8-K filed with the Commission on June 27, 2005.**
(6)  Incorporated by reference to Report on Form 8-K filed with the Commission on October 24, 2005.**
(7)  Incorporated by reference to Definitive Proxy Statement on Form DEF 14A filed with the Commission on December 12, 2005.**
(8)  Incorporated by reference to Report on Form 10-Q filed July 10, 2001, for the quarter ended May 26, 2001.**
(9)  Incorporated by reference to Report on Form 8-K filed with the Commission on April 5, 2006.**
(10)  Incorporated by reference to Definitive Proxy Statement on Form DEF 14A filed with the Commission on February 1, 2005.**
(11)  Incorporated by reference to Report on Form 8-K/A filed with the Commission on May 29, 2008.**
(12)  Incorporated by reference to Report on Form 10-Q filed July 10, 2008, for the Quarter ended May 31, 2008.**
(13)  Incorporated by reference to Report on Form 8-K filed with the Commission on July 11, 2008.**
(14)  Incorporated by reference to Report on Form 10-K filed with the Commission on November 14, 2008.**
(15)  Incorporated by reference to Report on Form 10-Q filed with the Commission on April 9, 2009.**
(16)  Incorporated by reference to Definitive Proxy Statement on Form DEF 14A (Appendix A) filed with the Commission on December 15, 2010.**
(17)  Incorporated by reference to Report on Form 8-K filed with the Commission on March 17, 2011.**
(18)  Incorporated by reference to Report on Form 8-K filed with the Commission on July 28, 2011.**
(19)  Incorporated by reference to Report on Form 8-K filed with the Commission on February 1, 2012.**
(20)  Incorporated by reference to Report on Form 8-K filed with the Commission on March 15, 2012.**
(21)  Incorporated by reference to Report on Form 8-K filed with the Commission on June 19, 2012.**
(22)  Incorporated by reference to Report on Form 8-K filed with the Commission on March 14, 2012.**

éé  Filed herewith and attached to this report.
*       Indicates a management contract or compensatory plan or agreement.
**     Registration No. 001-11107.





SIGNASIGNATURESTURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, on November 14, 2011.2012.

FRANKLIN COVEY CO.

 
 By:/s/   /s/ Robert A. Whitman
  
Robert A. Whitman
Chairman and Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated.

SignatureTitleDate
 
 
/s/ Robert A. Whitman
Chairman of the Board and
Chief Executive Officer
November 14, 20112012
Robert A. Whitman  
 
 
/s/ Stephen R. CoveyD. Young
 
 
Vice-Chairman of the BoardChief Financial Officer
 
 
November 14, 20112012
Stephen R. CoveyD. Young  
 
 
/s/ Clayton M. Christensen
 
 
Director
 
 
November 14, 20112012
Clayton M. Christensen  
 
 
/s/ Robert H. Daines
 
 
Director
 
 
November 14, 20112012
Robert H. Daines  
/s/ Michael Fung
Director
November 14, 2012
Michael Fung  
 
 
/s/ E.J. “Jake” Garn
 
 
Director
 
 
November 14, 20112012
E.J. “Jake” Garn  
 
 
/s/ Dennis G. Heiner
 
 
Director
 
 
November 14, 20112012
Dennis G. Heiner  
 
 
/s/ Donald J. McNamara
 
 
Director
 
 
November 14, 20112012
Donald J. McNamara  
 
 
/s/ Joel C. Peterson
 
 
Director
 
 
November 14, 20112012
Joel C. Peterson  
 
 
/s/ E. Kay Stepp
 
 
Director
 
 
November 14, 20112012
E. Kay Stepp