0000899051 all:EquityAndIndexContractMember all:LifeAndAnnuityContractBenefitsMember 2019-01-01 2019-12-31
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
ýANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 20172019
OR
oTRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

For the transition period from to
Commission file number 1-11840
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THE ALLSTATE CORPORATIONCORPORATION
(Exact name of registrant as specified in its charter)
Delaware 36-3871531
(State or Other Jurisdiction of Incorporation or Organization) (I.R.S. Employer Identification No.)
2775 Sanders Road, Northbrook, Illinois60062
(Address of principal executive offices)    (Zip Code)
Registrant’s telephone number, including area code: (847) (847402-5000
Securities registered pursuant to Section 12(b) of the Act:
Title of each classTrading SymbolsName of each exchange on which registered
Common Stock, par value $0.01 per shareALL
New York Stock Exchange
Chicago Stock Exchange
5.10%5.100% Fixed-to-Floating Rate Subordinated Debentures due 2053New York Stock Exchange
Depositary Shares each representing a 1/1,000th interest in a share of Fixed Rate Noncumulative Perpetual Preferred Stock, Series A
ALL.PR.B
New York Stock Exchange
Depositary Shares each representing arepresent 1/1,000th interest in1,000th of a share of Fixed Rate5.625% Noncumulative Perpetual Preferred Stock, Series C
G
ALL PR GNew York Stock Exchange
Depositary Shares each representing arepresent 1/1,000th interest in1,000th of a share of Fixed Rate5.100% Noncumulative Perpetual Preferred Stock, Series D
H
ALL PR HNew York Stock Exchange
Depositary Shares each representing arepresent 1/1,000th interest in1,000th of a share of Fixed Rate4.750% Noncumulative Perpetual Preferred Stock, Series E
I
New York Stock Exchange
Depositary Shares each representing a 1/1,000th interest in a share of Fixed Rate Noncumulative Perpetual Preferred Stock, Series F
ALL PR I
New York Stock Exchange
Securities registered pursuant to Section 12(g) of the Act: None
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.     Yes   X     No
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.     Yes No   X   
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.                                      Yes   X       No
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Web site, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T (§ 232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).                          Yes   X       No
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant’s knowledge in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.        X     
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer”filer,” “smaller reporting company,” and “smaller reporting“emerging growth company” in Rule 12b-2 of the Exchange Act.
Large accelerated filer   X   
Accelerated filer
Non-accelerated filerSmaller reporting company
 
Accelerated filer Emerging growth company
        
Non-accelerated filer  (Do not check if a smaller reporting company)
Smaller reporting company 
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ____
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes    No   X   
The aggregate market value of the common stock held by non-affiliates of the registrant, computed by reference to the closing price as of the last business day of the registrant’s most recently completed second fiscal quarter, June 30, 2017,2019, was approximately $31.50$33.04 billion.
As of January 31, 2018,2020, the registrant had 354,458,095316,913,648 shares of common stock outstanding.
Documents Incorporated By Reference
Portions of the following documents are incorporated herein by reference as follows:
Part III of this Form 10-K incorporates by reference certain information from the registrant’s definitive proxy statement for its annual stockholders meeting to be held on May 11, 2018,19, 2020, (the “Proxy Statement”) to be filed not later than 120 days after the end of the fiscal year covered by this Form 10-K.




Table of Contents
Part I   Page
     
  
  
PrioritiesOverview
 
  
Strategy and Segment Information
 
   
  
 
  
Other Business SegmentsAllstate Life and Additional Information
 
   
   
   
 Information about our Executive Officers
   
  
  
  
  
  
     
Part II    
  
  
  
  
  
  
  
  
     
Part III    
  
  
  
  
  
     
Part IV    
 
 
 





20172019 Form 10-KItem 1. Business


Part I
Item 1.  Business
The Allstate Corporation was incorporated under the laws of the State of Delaware on November 5, 1992, to serve as the holding company for Allstate Insurance Company. Its business is conducted principally through Allstate Insurance Company, Allstate Life Insurance Company and other subsidiaries (collectively, including The Allstate Corporation, “Allstate”).
Allstate’s purpose is to protect people from life’s uncertainties and prepare them for the future so they can realize their hopes and dreams. Allstate is primarily engaged in the property and casualty insurance business and the sale of life and accident and health insurance products in the United States and Canada. Additionally, Allstate provides customers other protection offerings such as life, accident and health insurance and protection plans that cover electronic devices and personal identities.
The Allstate Corporation is one of the largest publicly held personal lines insurerinsurers in the United States. Allstate’s personal property-liability strategy is to serve distinct customer segmentsincrease market share by providing auto insurance with differentiated offerings.a competitive value proposition and offering a circle of protection. The Allstate brand is widely known through the “You’re In Good Hands With Allstate®” slogan. Allstate is the 2ndthird largest personal property and casualty insurer in the United States on the basis of 20162018 statutory direct premiums written according to A.M. Best.
In addition, accordingAllstate also has strong market positions in other protection products. According to A.M. Best, Allstate is the nation’s 1920thlargest issuer of life insurance business on
the basis of 20162018 ordinary life insurance in force and 3640th largest on the basis of 20162018 statutory admitted assets. Allstate Benefits provides accident, health and life insurance through employers and is one of the top five voluntary benefits carriers in the market based on a 2018 voluntary/worksite industry survey. SquareTrade, which sells consumer protection plans using the Allstate Protection Plans name in the U.S., provides protection plans on a wide variety of consumer goods such as cell phones, tablets, computers and appliances, and has a leading position in distribution through major retailers. InfoArmor, which provides identity protection through employers using the Allstate Identity Protection name, has a leading position in this distribution channel. In total, Allstate had 145.9 million policies in force (“PIF”) as of December 31, 2019.
In this annual reportAnnual Report on Form 10-K, we occasionally refer to statutory financial information. All domestic United States insurance companies are required to prepare statutory-basis financial statements. As a result, industry data is available that enables comparisons between insurance companies, including competitors that are not required to prepare financial statements in conformity with accounting principles generally accepted in the United States of America (“GAAP”). We frequently use industry publications containing statutory financial information to assess our competitive position.
To achieve its goals
The Allstate Corporation 1


2019 Form 10-KItem 1. Business

Strategy and Segment Information
new.jpgAllstate’s strategy has two components: increase personal property-liability market share and expand protection businesses including Service Businesses, Allstate Life and Allstate Benefits. We create shareholder value through customer satisfaction, unit growth, attractive returns on capital, sustainable profitability and a diversified business platform.
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Transformative Growth Plan
We have implemented a multi-year Transformative Growth Plan that leverages the Allstate brand, people and technology. The Transformative Growth Plan will enable us to better serve customers in 2018,a changing world. The plan will ensure Allstate remains a strong competitor and local agencies continue to provide high value to customers. Winning is our past, our present and our future.
Allstate has thrived for 88 years by adapting to better serve customers. Our Transformative Growth Plan builds on our success by leveraging the Allstate brand, people and technology to improve our long-term competitive position and accelerate growth. The plan has three components:
Expanded customer access — Consumers currently can access Allstate branded property-liability products through Allstate agencies, contact centers and online. Access will be expanded to enable consumers to select a method of interaction. All consumers will have the opportunity to decide if they want access to an Allstate agency, so we will no longer need to use both the Allstate and Esurance brands for direct sales and Esurance will be integrated into the Allstate brand in 2020.
Improved customer valueProperty-liability products will be redesigned to be affordable, simple and connected. Insurance pricing will utilize sophisticated rating algorithms, such as telematics, and reflect the service model a customer chooses.
Centralized customer service capabilities are being expanded to improve consistency, reduce costs and enable Allstate agencies to focus on acquiring new customers and developing relationships with existing customers.

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2019 Form 10-KItem 1. Business

We will improve our expense position by focusing on reducing spending while eliminating redundancies. Simplification efforts will continue to eliminate the need for manual work and optimize our operating model.
Increased investments in marketing and technologyInvestments in marketing the Allstate brand will be increased by reallocating Esurance spending. New technology ecosystems are being built to support increased connectivity, new products and operational adaptability.
This plan is focused on the following priorities:customer experience, providing a circle of protection through people and technology along with increased connectivity, combined with distribution, product, and technology enhancements.
 Better serve our customers
Achieve target economic returns on capital
Grow customer base
Proactively manage investments
Build long-term growth platforms
Segment InformationWe are expanding protection businesses utilizing enterprise capabilities and resources such as distribution, analytics, claims, investment expertise, talent and capital. Using innovative growth platforms (such as telematics and identity protection) and broad distribution including Allstate exclusive agencies, contact centers, online, retailers, workplace benefits brokers, auto dealers, original equipment manufacturers and telecom providers further enhance our customer value proposition.
We evaluate performance and make resource and capital decisions across seven reportable segments.
Reportable segments
Allstate Protection (1)
 Includes the Allstate, Encompass and Esurance brands and Answer Financial. Offers private passenger auto, homeowners, other personal lines and small commercial insurance products through agencies, and directly through contact centers and online. Esurance will be integrated into the internet.Allstate brand in 2020 as we are repositioning the Allstate brand for broader customer access.
Service Businesses Includes SquareTrade, Arity,Allstate Protection Plans, Allstate Dealer Services, Allstate Roadside Services, Arity and Allstate Dealer Services,Identity Protection, which offer a broad range of products and services that expand and enhance our customer value propositions.
Allstate Life 
Offers traditional, interest-sensitive and variable life insurance products primarily through Allstate exclusive agenciesagents and exclusive financial specialists.

Allstate Benefits Offers voluntary benefits products, including life, accident, critical illness, short-term disability and other health insurance products sold through workplace enrolling independent agents, benefits brokers and Allstate exclusive agencies.agents.
Allstate Annuities Consists of deferred fixed annuities and immediate fixed annuities (including standard and sub-standard structured settlements) in run-off. We exited the sale of annuities over an eight year period from 2006 to 2014. In 2006, we disposed of substantially all of the variable annuity business through reinsurance agreements.
Discontinued Lines and Coverages (1)
 Relates to property and casualty insurance policies primarily written during the 1960s1960's through the mid-1980s. Ourmid-1980's with exposure to asbestos, environmental and other discontinued lines claims arises from direct excess commercial insurance, assumed reinsurance coverage, direct primary commercial insurance and other businesses in run-off.
Corporate and Other Includes holding company activities and certain non-insurance operations.
(1) 
Allstate Protection and Discontinued Lines and Coverages segments comprise Property-Liability.
To conform to the current year presentation, certain amounts in the prior years’ financial information have been updated to reflect changes in reportable segments. See Notes 1, 2 and 4 of the consolidated financial statements for additional information on changes in reportable segments.



The Allstate Corporation 13 www.allstate.com



20172019 Form 10-KItem 1. Business


Allstate Protection Segment
Our Allstate Protection segment accounted for 91%90.3% of Allstate’s 20172019 consolidated insurance premiums and contract charges. In this segment, we principally offer consumer privatecharges and 23.1% of Allstate’s December 31, 2019 PIF. Private passenger auto, homeowners, and other personal lines and commercial insurance products offered through agencies and directly through contact centers and the internet.online are included in this segment. Our strategy is to position our product offerings, distribution and distribution channelstechnology to meet customers’ evolving needs and effectively address the risks they face.protect them from life’s uncertainties.
Strategy 
Allstate Protection currently has four market-facing property-liability businesses with products and services that cater to different customer preferences for advice and brand recognition to improve our competitive position and performance. As part of the Transformative Growth Plan, we will enable consumers to select a method of interaction and Esurance will be integrated into the Allstate brand in 2020. Investments in marketing for the Allstate brand will be increased by reallocating Esurance spending.
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Strategy 
We currently serve all four consumer segmentsour consumers using differentiated products, analytical expertise, telematics and an integrated digital enterprise that leverages data and technology to redesign our processes with unique productsa focus on greater effectiveness and value propositions, while leveraging our claims, pricingefficiencies and operational capabilities.long-term expense savings.
Allstate brand strategy
Our strategy is to grow by positioning Allstateprofitably through exclusive agencies as trusted advisors to customers and direct channels, while leveraging best-in-class operational capabilities. Our target customers prefercapabilities to purchase multiple products from one insurance provider, including auto, homeowners, life insurancegain market share and financial products.efficiencies. The Allstate brand differentiates itself by offering comprehensive product options and features throughwith access to agencies that provide local advice and service, including a partnership with exclusive financial specialists to deliver life and retirement solutions.
GrowthWe are expanding distribution by strategically increasing the number of agency ownersThis strategy focuses on four customer-centric themes to expand and licensed sales professionals based on market opportunities with a focus on penetrating underserved markets. We utilize targeted marketing, with messaging that communicates the value of our Good Hands®, the importance of having proper coverage, product options, and the ease of doing business with Allstate and our exclusive agencies.
Broader Customer Relationships Our trusted advisor initiative is a critical component to creating broader relationships by positioning agents, licensed sales professionals and exclusive financial specialists to better know their customers and their unique
protection needs. Being a trusted advisor means that our agencies:deliver profitable growth:
AvailableCompetitiveSimpleConnected
Have a local presenceProvide products and services that instills confidenceprotect
what matters most
Offer products that make good use of our customers’ hard-earned moneyEasy to interact with
Know our customers and proactively interact in
value-added ways
Know theirInnovative and integrated distribution system that provides consumers with broad points of presence across all channels and offers a comprehensive product portfolio
Improve price competitiveness through advancing sophistication and reducing our expensesProvide easy, seamless and unified customer experience with open access across all touchpointsDigitally connected with customers, enabling continual interactions that deepen relationships and understand the unique needs of their households
Help our customers assess the potential risks they face
Provide local expertise and personalized guidance on how to protect what matters most to customers by offering customized solutions
Support customers when they have changes in their lives and during their times of need
provide value
Available Being available is about making sure customers can find us whenever, wherever and however they choose. And once they do, offer them the protection they need as effectively as possible. In 2020, we are expanding access by allowing customers to choose how they interact with us.
Consumers will have the opportunity to select an Allstate agency to get tailored solutions and support
based on their needs from Allstate’s 10,800 exclusive agencies or interact directly with Allstate through mobile, online or contact centers. Agencies are established in 10,700 locations, supported by 27,100 licensed sales professionals and 1,000 exclusive financial specialists.
Allstate exclusive agenciesagents also offer life and retirement solutions and can engagepartner with exclusive

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Item 1. Business 2019 Form 10-K


financial specialists who provide expertise with advancedmore complex life and retirement casessolutions and other financial needs of our customers. 
We support our exclusiveExclusive agencies and financial specialists are supported through marketing assistance, service and business processes, technology, education, offering financing to grow their businesses and other resources to help them enhance the customer experience and to acquire and retain more customers.
We utilizeFocus areas include improving the Net Promoter Score to measure how we serve our customerseffectiveness of the sales and how likely our customers are to recommend Allstate. It brings together customer survey data from our brands including Allstate, Esurance,distribution systems through integrated support, tools and Encompass along with SquareTradetechnology and Allstate Roadside Services included in our Services Businesses segment. The score is
reinventing products and services, supported by people and technology.

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Item 1. Business 2017 Form 10-K


calculated by weighting the net written premium contribution of each business to the overall enterprise, withAffordable Leveraging the Allstate brand, comprising approximately 90%people and technology to improve our long-term competitive position and accelerate growth.
Data, analytics and technology support advances in pricing sophistication for all lines of business. Pricing and underwriting strategies and decisions are designed to generate sustainable profitable growth.
Targeted marketing includes messaging that communicates the score. value of our Good Hands®, the importance of having proper coverage, product options, and the ease of doing business with Allstate.
Enhanced loss cost management and expense control are priorities. To achieve this, we are continuing to modernize our operating platform (including enhanced digital capabilities) and optimizing vendor relationships. Investments are being made to increase efficiencies and reduce expenses.
Simple The Net Promoter Score improved 1.6 points during 2017,strategy to keep things simple for customers and improve their experience with us across the board, giving them open access to shop, get service or file a claim in whatever channel is convenient.
Focus areas include streamlined quoting and binding processes, intelligent services allowing customers to easily find the optimal channel to address their service needs, expanded customer self-service, and continued claims transformation.
Emerging technologies and predictive analytics are being used to simplify the customer experience and expedite the quoting, underwriting and claims processes.
Connected We are enhancing customer connectivity by broadening and deepening the way we stay connected, providing compelling features to customers that connect to us through our Allstate brand, EsuranceMobile application while continually developing solutions to enhance offerings and SquareTrade all showing improvements.make Allstate Mobile core to the customer experience.
Current capabilities are being expanded through our partnership with Arity, which uses telematics to offer personalized, engaging programs that empower drivers with insights about their vehicle’s health, costs and safety.
Exclusive Agency Compensation Structureagent compensation structureThe compensation structure for Allstate exclusive agenciesagents rewards agenciesthem for delivering high value to customers and achieving certain business outcomes such as product profitability, netprofitable growth and household penetration. Allstate exclusive agent remuneration comprises a base commission, variable compensation and a bonus.
Agents receive a monthly base commission payment as a percentage of their total eligible written premium.
Variable compensation includes factors such as customer satisfaction and life insurance and retirement policies sold relative to the size of the agency.rewards agents for acquiring new customers by exceeding a base production goal.
Bonus compensation is based on a percentage of premiums and can be earned by agents who are meeting certain sales goals and selling additional policies to meet customer needs profitably.
Allstate exclusive agenciesCompensation changes for 2020 shift variable compensation toward new business and eliminates variable compensation for renewing customers. We are aligning agent compensation to emphasize growth while simultaneously improving customer service consistency.
Agents have the ability to earn commissions and additional bonuses on non-proprietary products provided to consumerscustomers when an Allstate product is not available. In 2019 Ivantage, which provides access to these products, had $1.90 billion non-proprietary premiums under management and is a leading provider of property and casualty brokerage services.
Allstate agents and exclusive financial specialists receive commissions for proprietary and non-proprietary life and retirement sales and earnare eligible for a quarterly bonus based on the volume of business produced with Allstate exclusive agents.non-proprietary sales. 
Allstate independent agent remuneration comprises a base commission and a bonus that can be earned by agents who achieve sales goals and a target loss ratio.
Best-in-class Operational Capabilities Commercial lines strategy We are actively focusing on enhancingpursuing profitable expansion of our commercial lines business in the customer experience through the following strategic efforts:
Improveshared economy, including transportation and home-sharing network companies. Profit improvement actions have been implemented for our core operations is focused on enhanced loss cost management, expense controltraditional commercial lines insurance products, emphasizing pricing, claims, governance and customer experience. To achieve this, we are continuing to modernize our operating platform (including enhanced digital capabilities), improving estimating accuracy and optimizing vendor relationships.
Invest in our foundation is focused on leveraging operational efficiency, mitigating risk, quality assurance and a continued pursuit to automate and simplify processes. To achieve this, we are investing in long-term growth platforms, leveraging continuous improvement, enabling consistent data and metrics, and modernizing claims handling through digitization.
Lead into our future is focused on leveraging emerging technologies and predictive analytics to simplify the customer experience and expedite the claims process. To achieve this, we have opened several Digital Operating Centers to handle auto claims countrywide utilizing our virtual estimation capabilities, which includes estimating damage through photos and video with the use of
QuickFoto Claim® and Virtual AssistSM (video chat technology used to review supplemental damage with auto body shops). We are assessing wind and hail property claims using drones, piloted airplanes and satellite imagery.improvements.
Esurance strategy
Our strategy is to drive higher growth across all lines of business, improve our competitive position, maintainEsurance has grown in the direct channel with a focus on expense management,making insurance surprisingly painless by innovating to make it simple, transparent and increase retention through investments in processes and operations to improve the customer experience. To best serve our self-directed customers we:
Offeraffordable with a seamless online and mobile experience. Esurance is 2.4 times bigger, as measured by premiums written, than when it was acquired eight years ago. Esurance will be integrated into the Allstate brand in 2020.
Provide hassle-free purchases and claims processing using regionalized call centers and intuitive tools.
Offer a broad suite of protection products and solutions to our customers.
The Allstate Corporation 5
Offer innovative product options and features.

2019 Form 10-KItem 1. Business

Encompass strategy
Our strategy isCurrently, customers who prefer an independent agent can access products under either the Encompass or Allstate brand. As part of Allstate’s multi-year Transformative Growth Plan, independent agent access will be increased as we combine our Allstate and Encompass brand independent agency businesses and go to market exclusively with the Encompass brand. In addition to bringing the organizations together, we will expand the agentindependent agency footprint, geographic diversification, enhance pricingprovide a superior agency and underwriting sophisticationcustomer experience, and operational excellence in underwriting and claims processes.  offer contemporary products with sophisticated pricing.
Over the past several years, Encompass has been executing on a profit improvement plan emphasizing pricing, governance and operational improvements at both the state and countrywide level.levels.  These actions have improved underlying profitability but led to a reduction of policies in force new issued applications, and the renewal ratio compared to prior years for both auto and homeowners. 
WhileWe expect these profit improvement actions to continue in many markets, targeted growth plans are in place for states with sustainable profitability trends and long-term growth potential.  We are also focused on growing our independent agency distribution partners who understandas we implement the value of our products.  Transformative Growth Plan.
Answer Financial strategy
Answer Financial is an insurance agency that sells other insurance companies’ products directly to customers online. Our strategy as a technology-enabled insurance agency is to provide comparison shopping and related services for businesses, offering customers choice, convenience and ease of use.
Allstate Protection Pricingpricing and Risk Management Strategiesrisk management strategies
Our pricing and underwriting strategies and decisions are designed to generate sustainable profitable growth.
OurA proprietary database of underwriting and pricingloss experience enables sophisticated pricing algorithms and methodologies to more accurately price risks while also seeking to attract and retain customers in multiple risk segments.
For auto insurance, risk evaluation factors can include, but are not limited to,to: vehicle make, model and year; driver age and marital status; territory;

The Allstate Corporation 3


2017 Form 10-KItem 1. Business

years licensed; loss history; years insured with prior carrier; prior liability limits; prior lapse in coverage; and insurance scoring utilizing telematics data and certainother consumer report information.
For property insurance, risk evaluation factors can include, but are not limited to,to: the amount of insurance purchased; geographic location of the property; loss history; age, condition and construction characteristics of the property; and characteristics of the insured including insurance scoring utilizing certainother consumer report information.
A combination of underwriting information, pricing and discounts are also used to achieve a more competitive position and growth. OurThe pricing strategy involves local marketplace pricing and underwriting decisions that are based on these risk evaluation factors and an evaluation of competitors to the extent permissible by applicable law.law and an evaluation of competitors.
Pricing of property products is intended to establishgenerate risk-adjusted returns that are acceptable over a long-term period.
We pursue rate Rate increases are pursued to keep pace with loss trends, including losses from catastrophic events and those that are weather-related (such as wind, hail, lightning and freeze not meeting our criteria to be declared a catastrophe). We also take into consideration potential customer disruption, the impact on our ability to market our auto and homeowners lines,products, regulatory limitations, our competitive position and profitability.
Therefore, inIn any reporting period, loss experience from catastrophic events and weather-related losses may contribute to negative or positive underwriting
performance relative to the expectations we incorporated into product pricing.
We manage our propertyProperty catastrophe exposure is managed with the goal of providing shareholders an acceptable return on the risks assumed in ourthe property businessbusiness. Catastrophe exposure management includes purchasing reinsurance to provide coverage for known exposure to hurricanes, earthquakes and to reduce the variability of our earnings. Our property business includes personal homeowners, commercial propertyfires following earthquakes, wildfires and other property insurance lines. As of December 31, 2017, we havecatastrophes. Our current catastrophe reinsurance program supports our risk tolerance framework that targets less than a 1% likelihood of exceeding average annual aggregate catastrophe losses by $2 billion, net of reinsurance, from hurricanes and earthquakes, based on modeled assumptions and applications currently available. net of reinsurance, exceeding $2 billion.
The use of different assumptions and updates to industry models and updates to our risk transfer program could materially change the projected loss. Our growthGrowth strategies include areas where we believe wediversification can enhance diversificationbe enhanced and earn an appropriate return can be earned for the risk and asrisk. As a result, our modeled exposure may increase, but in aggregate remain lower than $2 billion as noted above. In addition, we have exposure to other severe weather events and wildfires, which impact catastrophe losses.
Property catastrophe exposure management includes purchasing reinsurance to provide coverage for known exposure to hurricanes, earthquakes, wildfires, fires following earthquakes and other catastrophes. We are also working to promotepromoting measures to prevent and mitigate losses and make homes and communities more resilient, including enactment of stronger building codes and effective enforcement of those codes, adoption of sensible land use policies, and development of effective and affordable methods of improving the resilience of existing structures.

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Item 1. Business 2019 Form 10-K


Products and Distributiondistribution
Allstate Protection differentiates itself by offering solutions to meet broad-based household protection needs and a comprehensive range of innovative product options and features throughacross distribution channels that best suit each consumer segment.
Insurance products
Allstate brandProducts
Insurance products (1)
auto.jpg
Auto
home.jpg
Homeowners
motorcycle.jpg
Specialty auto (motorcycle, trailer, motor home and off-road vehicle)
a01005boaticon.jpg
Other personal lines (renters, condominium, landlord, boat, umbrella, manufactured home and manufactured home)
Commercial lines
Esurance brandAuto
Homeownersstand-alone scheduled personal property)
Motorcycle

commerciallines.jpg
Renters
Encompass brandAuto
Homeowners
Other personalCommercial lines (renters, condominium, landlord, boat and umbrella)
Answer Financial
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Comparison quotes forand sales of non-proprietary auto, homeowners and other personal lines (condominium, renters, motorcycle, recreational vehicle and boat)
(1)
Insurance products are offered by the Allstate, Esurance and Encompass brands.

Distribution channels
Allstate brandIn the U.S., we offer products through 10,800 Allstate exclusive agencies operating in 10,700 locations, supported by 27,100 licensed sales professionals, and 1,000 exclusive financial specialists. We also offer products through 3,400 independent agencies, contact centers and online. In Canada, we offer Allstate brand products through 1,000 employee producers.
Esurance brandSold to customers online and through contact centers. (Esurance will be integrated into the Allstate brand in 2020.)
Encompass brand
Distributed through 2,800 independent agencies.

Answer FinancialComparison quotes and sales offered to customers online or through contact centers.
Allstate exclusive agencies also support the Service Businesses, Allstate Life and Allstate Benefits segments through offering roadside assistance, consumer protection plans, identity protection, life insurance and voluntary benefits products.
When an Allstate product is not available, we may offer non-proprietary products to consumers through Ivantage and arrangements made with other companies, agencies, and brokers. As of December 31, 2019, Allstate agencies had approximately $1.7 billion of non-proprietary personal insurance premiums under management, primarily related to property business in hurricane exposed areas, and approximately $225 million of non-proprietary commercial insurance premiums under management. Additionally, we offer a homeowners product through our excess and surplus lines carrier, North Light Specialty Insurance Company, in certain areas with higher risk of catastrophes or where customers do not meet the Allstate brand standard underwriting profile.

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2019 Form 10-KItem 1. Business2017 Form 10-K



Innovative product offerings and features
Market-leading solutions
Allstate brand
Your Choice Auto®
 
Qualified customers choose from a variety of options, such as Accident Forgiveness, Deductible Rewards®, Safe Driving Bonus® and New Car Replacement.
Allstate House and Home®
 
Featured options include Claim RateGuard®, Claim-Free Bonus, Deductible RewardsSM and flexibility in options and coverages, including graduated roof coverage and pricing based on roof type and age for damage related to wind and hail events.
Claim Satisfaction Guarantee®
 
Promised return of premium to standard auto insurance customers dissatisfied with their claims experience.

Drivewise®
Bundling Benefits
 
Telematics-based insurance program, available in 49 states and the District of Columbia as of December 31, 2017, that uses a mobile application or an in-car device to capture driving behaviors and encourage safe driving. It providesAuto customers with informationa qualifying property policy are provided an auto renewal guarantee and tools, incentivesa deductible waiver (when the same event, with the same covered cause of loss, damages both auto and driving challenges. For example, Allstate Rewards® provides reward points for safe driving.
MilewiseSM
Usage-based insurance product, launchedproperty). Offered in 2016, currently available as a limited market test.  It gives customers flexibility to customize their insurance and pay based on the number of miles they drive.
Esurance brand
DriveSense®
Telematics-based insurance program, available in 3239 states as of December 31, 2017, that uses a mobile application or an in-car device to capture driving behaviors and reward customers for safe driving.2019.
Esurance Pay Per Mile®
New Car Replacement
Protection
 Usage-based insurance product that gives customers flexibility to customize their insuranceReplaces a qualifying customer’s vehicle (two model years old or less) involved in a total loss accident with a vehicle of the same or similar make and pay based on the numbermodel. Offered in 39 states as of miles they drive, currently available to a limited market.December 31, 2019.
Encompass brand
EncompassOne Policy® Policy
 Packaged insurance product with one premium, one bill, one policy deductible and one renewal date. Broad coverage options include customizable features such as enhanced accident forgiveness, new-car replacement coverage, walk-away home coverage option should the insured decide not to rebuild, flexible additional living expense coverage, water-sewer backup coverage options and roadside assistance. This product is offered in 36 states and the District of Columbia (“D.C.”) as of December 31, 2019.
Answer Financial StreetWise
Surround Solutions by Encompass®
 
Telematics-based driving application availableOffers auto (6-months), homeowner and specialty lines products, pricing, services and support designed to provide flexibility and be customized based on consumer needs. Offered exclusively in all 50four states that uses location and motion settings to reward good drivers.

for Encompass as of December 31, 2019.
Distribution channelsTelematics offerings
Allstate brand
InDrivewise®
Telematics-based program, available in 50 states and the U.S., we offer products through 10,430District of Columbia as of December 31, 2019, that uses a mobile application or an in-car device to capture driving behaviors and encourage safe driving. It provides customers with information and tools, incentives and driving challenges. For example, in most states, Allstate exclusive agencies, operatingRewards® provides reward points for safe driving.
Milewise®
Usage-based insurance product, available in 10,300 locations, supported by 24,800 licensed sales professionals14 states as of December 31, 2019, that gives customers flexibility to customize their insurance and 1,100 exclusive financial specialists. We also offer products through 2,400 independent agencies that are primarily in rural areas and through contact centers and online. In Canada, we offer Allstate brand products through 920 employee producers.



pay based on the number of miles they drive.
Esurance brand
SoldDriveSense®
Telematics-based insurance program, available in 37 states as of December 31, 2019, that primarily uses a mobile application to capture driving behaviors and reward customers online, through contact centers or through select agents.

for safe driving.
Encompass brand
Distributed through 2,500 independent agencies.Route ReportSM

Telematics application, available in 16 states as of December 31, 2019, used to capture driving behaviors and reward customer participation.
Answer FinancialShared economy solutions
Allstate brandComparison quotes offeredTransportation Network Company Commercial AutoCommercial coverage of transportation networking company independent drivers during various phases of the ride sharing service.
Allstate Ride for Hire®/ HostAdvantage®
Supplemental personal insurance coverage for those using their vehicle to customers onlinedrive for a transportation network company or through contact centers.their house for peer-to-peer property sharing.
Allstate exclusive agencies also support the Service Businesses, Allstate Life and Allstate Benefits segments through offering roadside assistance, life insurance and voluntary benefits products.
When an Allstate product is not available, we may offer non-proprietary products to consumers through arrangements made with other companies, agencies, and brokers. As of December 31, 2017, Allstate agencies had approximately $1.4 billion of non-proprietary personal insurance premiums under management, primarily related to property business in hurricane exposed areas, and approximately $210 million of non-proprietary commercial insurance premiums under management. Additionally, we offer a homeowners product through our subsidiary North Light Specialty Insurance Company in certain areas with higher risk of catastrophes or where customers do not meet our standard underwriting profile.


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2017 Form 10-KItem 1. Business2019 Form 10-K



Competition
The markets for personal lines insurance which includesmarkets, including private passenger auto and homeowners insurance, are highly competitive. The following charts provide Allstate Protection’s combined market share compared to our principal U.S. competitors in the U.S. using statutory direct written premium for the year ended December 31, 2016,2018, according to A.M. Best.
chart-6fcd7411c353522b858.jpgchart-e458d5adabfa5d949d0.jpg
    chart-8461a9de98d156358f6.jpg
Esurance is among the top 25 largest providers of personal property and casualty insurance productsGeographic markets
We primarily operate in the U.S.,U.S (all 50 states and Encompass is among theD.C.) and Canada. Our top 20 largest providers of personal property and casualty insurance products through independent agencies in the U.S.,geographic markets based on 2019 statutory direct written premium according to A.M. Best for 2016.
Our customer-focused strategy enables us to address changing needs in a targeted manner. This includes different brands, the scope and type of distribution system, price and the breadth of product offerings, product features, customer service, claims handling, and use of technology.
Geographic Markets
Our principal geographic markets are in the U.S. Through various subsidiaries, we are authorized to sell a variety of personal property and casualty products in all 50 states, the District of Columbia, Puerto Rico and Canada. The top U.S. geographic marketspremiums are reflected below.
chart-c29e080e09765a6ea53.jpg
Geographic distribution of premiums earned(1) (2)
Texas11.6%
California9.9
New York8.9
Florida7.0
(1)
Based on 2017 information contained in statements filed
with the state insurance departments.
(2)
No other jurisdiction accounted for more than 5 percent.






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2019 Form 10-KItem 1. Business2017 Form 10-K



Service Businesses Segment
Our Service Businesses include SquareTrade, Arity,segment accounted for 3.7% of Allstate’s 2019 consolidated total revenue and 72.6% of Allstate’s December 31, 2019 PIF. Service Businesses includes Allstate Protection Plans®, Allstate Dealer Services®, Allstate Roadside Services®, Arity® andAllstate Dealer Services,Identity Protection®, which offer a broad range of products and services that expand and enhance customer value propositions. Our strategy is to
Strategy - To deliver superior value propositions and build strategic platforms to connect and engage with customers and effectively address their changing needs and preferences.
Strategy
SquareTradeAllstate®SM Protection Plans
 
Rapidly growExpand distribution of consumer protection plan and technical support products through new and existing domestic retail customerand mobile operator accounts and expand internationally while increasing profitability and returns.

ArityAllstate Dealer ServicesSM®
 Build aExpand distribution of Allstate branded finance and insurance products and services to auto dealerships, while pursuing additional distribution through strategic mobility platform that provides data and analytics solutions to insurance customers, consumers and other businesses (including government agencies) on a recurring basis.partnerships.
Allstate Roadside Services®
 DigitizeModernize the roadside assistance business through technology and enhance capabilities to deliver a superior customer experience while lowering costs in the customer assistance centersimproving efficiency and optimizing the rescue network.returns.
Allstate Dealer ServicesArity®
 
Leverage relationshipsanalytics and deep understanding of driver risk to create a strategic platform.  The platform will be used by those industries affected most by the changing face of transportation, including insurance companies, shared mobility companies and the automotive ecosystem.
AllstateSM Identity Protection
Create a leading position in the identity protection market, offering full identity protection monitoring with auto dealerships while improving operational efficiencyproactive alerts, digital exposure reporting and profitability.



identity theft reimbursement as well as expanding into other distribution channels.
Products and Distributiondistribution
Products and services
SquareTradeAllstate Protection Plans 
A leadingProvides consumer protection plans and innovative provider ofrelated technical support for mobile phones, consumer electronics and applianceappliances which provide customers protection plans, covering products including TVs, smartphones and computers. Under these protection plans, SquareTrade agrees to repair, replace or indemnify the customer for the cost to repair or replace consumer goods from mechanical or electrical failure, due to normal wear and tear after expiration of the term of the original manufacturer’s warranty. Our protection plans also provide additional coverages beyond the manufacturer’s warranty, and in certain cases, accidental damage from handling.

Allstate Dealer ServicesOffers finance and insurance products, including vehicle service contracts, guaranteed asset protection waivers, road hazard tire and wheel protection, and paintless dent repair protection.
ArityAllstate Roadside Services 
 
A connected car technology and data analytics company with offerings including device and mobile data collection services, analytics and customer risk assessment solutions and telematics services.


Allstate Roadside Services
A leading roadside assistance provider in North America offeringOffers towing, jump-start, lockout, fuel delivery and tire change services to retail customers and customers of our wholesale partners. Good Hands Rescue® is a 24/7 pay-per-use service offered through a mobile application service that connects users to a select countrywide network of countrywidethird-party providers and a proprietary crowdsourced network to assist with emergencies.
Arity
Provides data and analytics solutions with the Arity platform using automotive telematics information.  Customers receive value from our solutions either by using web-based software tools, white labeled mobile applications or through embedding our technology in their mobile applications.
Allstate Dealer ServicesIdentity Protection Offers financeProvides identity protection services including monitoring, alerts, remediation and insurance products through independent agencies and brokers to auto dealerships countrywide. Products primarily include vehicle service contracts, guaranteed asset protection waivers, road hazard tire and wheel protection, and paintless dent repair protection.a proprietary indicator of identity health.
Distribution channels
SquareTradeAllstate Protection Plans 
Distributed primarily through many ofMajor retailers in the U.S.’s major retailers and mobile operators in Europe.

ArityAllstate and Esurance brands and Answer Financial use Arity’s services through their Drivewise, DriveSense and StreetWise telematics solutions. In 2017, Arity began providing services to non-affiliates.
Allstate Roadside Services
Distributed through Allstate exclusive agencies, relationships with wholesale partners, affinity groups and through a mobile application. We serve customers through a combination of proprietary and third party services, Allstate-branded and pay-per-use plans.

Allstate Dealer Services These products and services are distributed nationwide by independentIndependent agencies and brokers through auto dealerships in the U.S. to customers in conjunction with the purchase of a new or used vehicle. 
Allstate Roadside ServicesAllstate exclusive agencies, wholesale partners, affinity groups and a mobile application.
AritySells directly to affiliate and non-affiliate customers and through strategic partners.
Allstate Identity ProtectionPrimarily through workplace benefit programs.
Geographic Markets
markets
The Service Businesses primarily operate in the U.S., with certain businesses offering services in Europe, Canada, and Puerto Rico.
Competition
We compete on a wide variety of factors, including product offerings, brand recognition, financial strength, price, distribution and the customer experience. The market for these products and services continues to beis highly fragmented and competitive.



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2017 Form 10-KItem 1. Business2019 Form 10-K



Allstate Life Segment
Strategy  
TheOur Allstate Life segment’s product offerings position Allstate exclusive agenciessegment accounted for 4.4% of Allstate’s 2019 consolidated total revenue and financial specialists as trusted advisors.1.3% of Allstate’s December 31, 2019 PIF. Our overall strategy is to broaden Allstate’s customer relationships and value proposition. We also distribute non-proprietary retirement product solutionsproducts offered by third-party providers. Our target customers are those who prefer local personalized advicemiddle market consumers with family and service and are brand-sensitive.financial protection needs.
Our strategy is to deepen Allstate customer relationships by fully integrating into the Allstate brand customer value proposition while modernizing our operating model through tailored distribution support, product innovation and enhancing the underwriting process. Our product positioning provides solutions to help meet customer needs during various life stages. Basic mortality protection solutions are provided through less complex products, such as termphases of life. Term and whole life insurance sold primarily through exclusive agents and licensed sales professionals. More advanced mortality and financial planningproducts offer basic life protection solutions such aswhile universal life are provided primarily through exclusive financial specialists.
and retirement products cover more advanced needs. Many Allstate exclusive agencies partner with exclusive financial specialists to deliver life and retirement solutions.solutions to their customers. These specialists have expertise with advanced life and retirement cases and other financial needs of customers.more complex customer needs. Successful partnerships assist agencies with building stronger and deeper customer relationships. Sales producerImprovements in sales education and technology improvements are being made to ensure agencies have the tools and information needed to help customers meet their needs and build personal relationships as trusted advisors.relationships.
The operating model is being modernized through investments in data and analytics and technology capabilities, tailoring distribution support, product innovation and enhancing the underwriting process.
Products and Distributiondistribution
Insurance products
Term life Interest-sensitive life
Whole life


 Variable life
Distribution channel
Allstate exclusive agencies and 1,100 exclusive financial specialists. The majority of life insurance business written involves exclusive financial specialists, including referrals from exclusive agencies and licensed sales professionals.

Allstate exclusive agencies and exclusive financial specialists also sell certain non-proprietary products, including mutual funds, fixed and variable annuities, disability insurance, and long-term care insurance to provide a broad suite of protection and retirement products. As of December 31, 2017,2019, Allstate agencies had approximately $16.8$16.5 billion of non-proprietary mutual funds and fixed and variable annuity account balances under management. New and additional deposits into these non-proprietary products were $2.1$2.4 billion in 2017.2019.
 
Competition
We compete on a wide variety of factors, including product offerings, brand recognition, financial strength and ratings, price, distribution and the level of customer service. The market for life insurance continues to be highly fragmented and competitive. As of December 31, 2016,2018, there were approximately 370350 groups of life insurance companies in the United States.
Geographic Marketsmarkets
Through subsidiaries, we are authorized to sell various types of these productsWe primarily operate in allthe U.S. (all 50 states the District of Columbia and Puerto Rico. TheD.C.). Our top geographic markets based on 2019 statutory direct premiums are reflected below.
Geographic distribution of statutory direct premiums (1)
New York19.0%
California10.3
Texas8.7
Florida6.1
Illinois5.9
(1)
No other jurisdiction accounted for more than 5 percent.

chart-98c6f47832b85b9483f.jpg


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2019 Form 10-KItem 1. Business2017 Form 10-K



Allstate Benefits Segment
Strategy 
Our Allstate Benefits segment accounted for 2.8% of Allstate’s 2019 consolidated total revenue and 2.9% of Allstate’s December 31, 2019 PIF. The Allstate Benefits segment provides consumers with financial protection against the risk of accidents, illness and mortality. We are anamong the industry leaderleaders in the rapidly growing voluntary benefits market, offering a broad range of products through workplace enrollment. Market trends for voluntary benefits are favorable as the market has doubled in size over the last decade, driven by the ability of voluntary benefits to fill the increasing financial burden placed on employees from employers seeking to contain rising benefit costs. We have introduced new products and enhanced existing products to address these financial gaps by providing protection for catastrophic events such as a critical illness, accident or hospital stay. We are expanding ourOur life capabilities, offering employer paid group term life in addition to employee paidinsurance portfolio includes individual and group term and permanent life solutions.
Our products are offered through a network of independent agents and Allstate exclusive agencies. We differentiate ourselves by offering a broad product portfolio, flexible enrollment solutions and technology (including significant presence on employer benefit administration systems), and our strong national accounts team, as well as the well-recognized Allstate brand.
Our strategy for growth includes investing in new generation enrollment and administrative technology to improve our customer experience and modernize our operating model, continued expansion of our national accounts team relationships, deeper engagement with independent agents and Allstate agencies, and continued investment in product innovation.
Products and Distribution
Our target Target customers are middle market consumers with family and financial protection needs employed by small, medium and large sized firms. Allstate Benefits is well represented in all market segments and is a leader in the large and mega (over 10,000 employees) market segments.
Our products are offered through independent agents, benefits brokers and Allstate exclusive agencies. Allstate Benefits is differentiated through its broad product portfolio, flexible enrollment solutions, strong national accounts team and well-recognized brand.
Our strategy for growth is to deliver substantially more value through innovative products and technology, tailored solutions and exceptional service. Initiatives are focused on expanding into non-traditional products and becoming an integrated digital enterprise through investments in future-state technologies and data and analytics capabilities.
Products and distribution
Voluntary benefits products
Life Short-term disability
Accident Other health
Critical illness


  
Distribution channels
Our primary distribution channel continues to be through 6,0004,960 workplace enrolling independent agents.

agents and benefits brokers.
We also distribute products using Allstate exclusive agencies, focusing on small employers.
 
Competition
We compete on a wide variety of factors, including product offerings, brand recognition, financial strength and ratings, price, distribution and customer service.
The market for voluntary benefits is growing as these products help employees fill the increasing gaps associated with continued medical cost inflation and the shifting of costs from employers to employees to cover co-pays and deductibles. Favorable industry and economic trends have increased competitive pressure and attracted new traditional and non-traditional entrants to the voluntary benefits market. Recent entrants, including large group medical, life and disability insurance carriers, are leveraging core benefit capabilities by bundling and discounting to capture voluntary market share.
Geographic Marketsmarkets
Through subsidiaries, we are authorized to sell voluntary benefits productsWe primarily operate in allthe U.S. (all 50 states the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guamand D.C.) and Canada. The top geographic markets based on 2019 statutory direct premiums are reflected below.chart-7c7a930600bf5b33983.jpg

Geographic distribution of statutory direct premiums(1)

Florida11.9%
Texas11.5
North Carolina6.3
Georgia5.1
(1)
No other jurisdiction accounted for more than 5 percent.





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2019 Form 10-KItem 1. Business2017 Form 10-K



Allstate Annuities Segment
Strategy  
Our Allstate Annuities segment accounted for 2.9% of Allstate’s 2019 consolidated total revenue and 0.1% of Allstate’s December 31, 2019 PIF. The Allstate Annuities segment consists primarily of deferred fixed annuities and immediate fixed annuities (including standard and sub-standard structured settlements). The segment is in run-off and is focused on increasing lifetime economic value. Both the deferred and immediate annuity businesses have been adversely impacted by the historically low interest rate environment. Our immediate annuity business has also been impacted by medical advancements that have resulted in annuitants living longer than anticipated when many of these contracts were originated.
Allstate Annuities focuses on the distinct risk and return profiles of the specific products when developing investment and liability management strategies. The level of legacy deferred annuities in force has been significantly reduced and the investment portfolio and crediting rates are proactively managed to improve profitability of the business while providing appropriate levels of liquidity.
The investment portfolio supporting our immediate annuities is managed to ensure the assets match the characteristics of the liabilities and provide the long-term returns needed to support this business. To better match the long-term nature of our immediate annuities, we continue to increaseuse performance-based investments (primarily limited partnership investments) in which we have ownership interests and a greater proportion of return is derived from idiosyncratic asset or operating performance. While we anticipate higher returns on these investments over time, the investment income can vary significantly between periods.
We continue to review strategic options to reduce exposure and improve returns of the business. As a result, we may take additional operational and financial actions that offer return improvement and risk reduction opportunities.
Products and Distributiondistribution
We previously offered and continue to have in force deferred fixed annuities and immediate fixed annuities (including standard and sub-standard structured settlements).annuities. We exiteddiscontinued the continuing sale of proprietary annuities over an eight yeareight-year period from 2006 to 2014, reflecting our expectations of declining returns. In 2006, we disposed of substantially all of the variable annuity business through reinsurance agreements. For discussion of non-proprietary retirement and investment products sold through our Allstate exclusive agencies and exclusive financial specialists, see Part I, Item 1. Allstate Life Segment of this report.


 
Other Business Segments
Discontinued Lines and Coverages Segment
The Discontinued Lines and Coverages segment includes results from property and casualty insurance coverage that primarily relates to policies written during the 1960s through the mid-1980s.
Strategy We have assigned managementManagement of this segment has been assigned to a designated group of professionals with expertise in claims handling, policy coverage interpretation, exposure identification, litigation and reinsurance collection. As part of its responsibilities, this group may at times be engaged inpursues settlement agreements including policy buybacks settlementson direct excess commercial business when appropriate to improve the certainty of the liabilities.  At the end of 2019, 72.2% of the direct excess gross case reserves were attributable to settlement agreements. This group also manages other direct commercial and assumed reinsurance business in runoff and engages in reinsurance ceded and assumed and ceded commutations.commutations as required or when considered economically advantageous.
We may continue to experience developmentChanges in the reserves established for asbestos, and/or environmental and other discontinued lines losses in the future, which couldhave occurred and may continue. Reserve changes can be due to the potential adverse impact ofcaused by new information relating to new and additional claims, new exposures or the impact of resolving unsettled claims based on unanticipated events such as arbitrations, litigation, legislative, judicial or regulatory actions. Environmental losses may also increase as the result of additional funding for environmental site cleanup.clean-up.
We continue to address challengesChallenges related to the concentration of insurance and reinsurance claims from companies who specialize in this business.business continue to be addressed.
Corporate and Other Segment
Our Corporate and Other segment is comprised of holding company activities and certain non-insurance operations.
Additional information
Information regarding the last three years’ revenues and income from operations attributable to reportable segments is contained in Note 4 of the consolidated financial statements and Part II, Item 7 - Management’s Discussion and Analysis of Financial Condition and Results of Operations. Note 4 also includes information regarding the last three years’ identifiable assets attributable to our operations. Note 4 and Part II, Item 7 - Management’s Discussion and Analysis of Financial Condition and Results of Operations are incorporated in this Part I, Item 1 by reference.


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2019 Form 10-KItem 1. Business2017 Form 10-K



Regulation
Regulation
Allstate is subject to extensive regulation, primarily at the state level. The method, extent and substance of such regulation vary by state but generally have their source in statutes that establish standards and requirements for conducting the business of insurance and that also delegate regulatory authority to a state agency. These rules have a substantial effect on our business and relate to a wide variety of matters, including insurer solvency and statutory surplus sufficiency, reserve adequacy, insurance company licensing and examination, agent and adjuster licensing, agent and broker compensation, policy forms, rate setting, the nature and amount of investments, claims practices, participation in shared markets and guaranty funds, transactions with affiliates, the payment of dividends, underwriting standards, statutory accounting methods, trade practices, privacy regulation and data security, corporate governance and risk management. In addition, state legislators and insurance regulators continue to examine the appropriate nature and scope of state insurance regulation. For a discussion of statutory financial information, see Note 16 of the consolidated financial statements.
calloutarrow.jpgFor a discussion of regulatory contingencies, see Note 14 of the consolidated financial statements. Notes 14 and 16 are incorporated in this Part I, Item 1 by reference.
As part of an effort to strengthen the regulation of the financial services market, the Dodd-Frank Wall Street Reform and Consumer Protection Act (“Dodd-Frank”) was enacted in 2010. Dodd-Frank created the Federal Insurance Office (“FIO”) within the U.S. Department of the Treasury (“Treasury”). The FIO monitors the insurance industry, provides advice to the Financial Stability Oversight Council (“FSOC”), represents the U.S. on international insurance matters, and studies the current regulatory system.
Additional regulations or new requirements may emerge from the activities of various regulatory entities, including the Federal Reserve Board, FIO, FSOC, the National Association of Insurance Commissioners (“NAIC”), and the International Association of Insurance Supervisors (“IAIS”), that are evaluating solvency and capital standards for insurance company groups. In addition, the NAIC has adopted amendments to its model holding company law that have been adopted by some jurisdictions. The outcome of these actions is uncertain; however, these actions may result in an increase in the level of capital and liquidity required by insurance holding companies.
We cannot predict whether any specific state or federal measures will be adopted to change the nature or scope of the regulation of insurance or what effect any such measures would have on Allstate. We are working for changes in the regulatory environment to make insurance more available and affordable for customers, encourage market innovation, improve driving safety, strengthen cybersecurity, and promote better catastrophe preparedness and loss mitigation.
Agent and Broker Compensation.    In recent years, several states considered new legislation or regulations regarding the compensation of agents and brokers by insurance companies. The proposalsmitigation
 
ranged in nature from new disclosure requirementsand advocate for appropriate long-term capital standards to new duties on insurance agents and brokers in dealing with customers. New York requires the disclosure of certain information concerning agent and broker compensation.support optimal risk adjusted returns.
Limitations on Dividends by Insurance Subsidiaries.    As a holding company with no significant business operations of its own, The Allstate Corporation relies on dividends from Allstate Insurance Company as one of the principal sources of cash to pay dividends and to meet its obligations, including the payment of principal and interest on debt or to fund non-insurance-related businesses. Allstate Insurance Company is regulated as an insurance company in Illinois, and its ability to pay dividends is restricted by Illinois law. For additional information regarding those restrictions, see Part II, Item 5 of this report. The laws of the other jurisdictions that generally govern our other insurance subsidiaries contain similar limitations on the payment of dividends. However, such laws in some jurisdictions may be more restrictive.
calloutarrow.jpgFor additional information regarding limitations, see Part II, Item 7 - Management’s Discussion and Analysis of Financial Condition and Results of Operations of this report.
In addition, the NAIC has formed a working group for the development of a group capital calculation covering all entities of the insurance company group for use in solvency monitoring activities. The calculation is intended to provide analytical information and we do not expect potential revisions to impact our current dividend plans, any increase in the amount of capital or reserves our insurance subsidiaries are required to hold could reduce the amount of future dividends such subsidiaries are able to distribute to the holding company.  Any reduction in the RBC ratios of our insurance subsidiaries could also adversely affect their financial strength ratings as determined by statistical rating agencies.
Insurance Holding Company Regulation – Change of Control.    The Allstate Corporation and Allstate Insurance Company are insurance holding companies subject to regulation in the jurisdictions in which their insurance subsidiaries do business. In the U.S., these subsidiaries are organized under the insurance codes of Florida, Illinois, Massachusetts, New Jersey, New York, Texas, and Wisconsin. Additionally, some of these subsidiaries are considered commercially domiciled in California and Florida.
Generally, the insurance codes in these states provide that the acquisition or change of “control” of a domestic or commercially domiciled insurer or of any person that controls such an insurer cannot be consummated without the prior approval of the relevant insurance regulator. In general, a presumption of “control” arises from the ownership, control, possession with the power to vote, or possession of proxies with respect to ten percent or more of the voting securities of an insurer or of a person who controls an insurer. In addition, certain state insurance laws require pre-acquisition notification to state agencies of a change in control with respect to a non-domestic insurance company licensed to do business in that state. While such pre-acquisition notification

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Item 1. Business 2019 Form 10-K


statutes do not authorize the state agency to disapprove the change of control, such statutes do authorize certain remedies, including the issuance of a cease-and-desist order with respect to the non-domestic insurer if certain conditions exist, such as undue market concentration.
Thus, any transaction involving the acquisition of ten percent or more of The Allstate Corporation’s common stock would generally require prior approval by the state insurance departments in California, Florida, Illinois, Massachusetts, New Jersey, New York, Texas and Wisconsin. Moreover, notification would be required in those other states that have adopted pre-acquisition notification provisions and where the insurance subsidiaries are admitted to transact business. Such approval requirements may deter, delay or prevent certain transactions affecting the ownership of The Allstate Corporation’s common stock.

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2017 Form 10-KItem 1. Business

Rate Regulation.    Nearly all states have insurance laws requiring personal property and casualty insurers to file rating plans, policy or coverage forms, and other information with the state’s regulatory authority. In many cases, such rating plans, policy forms, or both must be approved prior to use.
The speed with which an insurer can change rates in response to competition or increasing costs depends in part, on whether the state rating laws, are (i) priorwhich include the following categories:
Prior approval (ii) file-and-use or (iii) use-and-file laws. In states having prior approval laws, the regulator— Regulators must approve a rate before the insurer may use it. In states having file-and-use laws, the insurer doesit
File-and-use — Insurers do not have to wait for the regulator’s approval to use a rate, but the rate must be filed with the regulatory authority prior to being used. A use-and-file law requiresused
Use-and-file — Requires an insurer to file rates within a certain period of time after the insurer begins using them. Eighteen states, including California and New York, have priorthem
No approval laws. — One state, representing less than 1% of 2019 statutory direct written premiums, does not impose a rate filing requirement
Under all three types ofthese rating laws, the regulator has the authority to disapprove a rate filing. The percentage of 2019 statutory direct written premiums based on state rating laws are reflected below.
chart-00b564aea2aed629f3aa01.jpg
An insurer’s ability to adjust its rates in response to competition or to changing costs is dependent on an insurer’s ability to demonstrate to the regulator that its rates or proposed rating plan meets the requirements of the rating laws. In those states that significantly restrict an insurer’s discretion in selecting the business
that it wants to underwrite, an insurer can manage its risk of loss by charging a rate that reflects the cost and expense of providing the insurance. In those states that significantly restrict an insurer’s ability to charge a rate that reflects the cost and expense of providing the insurance, the insurer can manage its risk of loss by being more selective in the type of business it underwrites. When a state significantly restricts both underwriting and pricing, it becomes more difficult for an insurer to maintain its profitability.
From time to time, the personal lines insurance industry comes under pressure from state regulators, legislators, and special-interest groups to reduce, freeze, or set rates at levels that do not correspond with our analysis of underlying costs, catastrophe loss exposure, and expenses. We expect this kind of pressure to persist. Allstate and other insurers are using increasingly sophisticated pricing models and rating plans that are reviewed by regulators and special-interest groups. State regulators may interpret existing law or rely on future legislation or regulations to impose new restrictions that adversely affect profitability or growth. We cannot predict the impact on our business of possible future legislative and regulatory measures regarding insurance rates.
Involuntary Markets.    As a condition of maintaining our licenses to write personal property and casualty insurance in various states, we are required to participate in assigned risk plans, reinsurance facilities, and joint underwriting associations that provide various types of insurance coverage to individuals or entities that otherwise are unable to purchase such coverage from private insurers. Underwriting results related to these arrangements, which tend to be adverse, have been immaterial to our results of operations.
calloutarrow.jpgFor a discussion of these items see Note 14 of the consolidated financial statements. Note 14 is incorporated in this Part I, Item 1 by reference.
Reinsurance recoverables withIndemnification Programs.    We are a participant in state-based industry pools, facilities or associations, mandating participation by insurers offering certain coverage in their state, including the Michigan Catastrophic Claims Association (“MCCA”) and, the New Jersey Property-Liability Insurance Guaranty Association, (“PLIGA”).    The MCCA is a state-mandated indemnification mechanism for personal injury protection losses that reimburses insurers for the unlimited lifetime medical benefits paid aboveNorth Carolina Reinsurance Facility and the applicable retention level for qualifying injuries from automobile, motorcycle, and commercial vehicle accidents. Many of these injuries are catastrophicFlorida Hurricane Catastrophe Fund. We also participate in nature, resulting in serious permanent disabilities that require attendant and residential care for periods that may span decades. As required for a member company by the MCCA, we report covered paid and unpaid claims to the MCCA when estimates of loss for a reported claim are expected to exceed the retention level, or the claims involve certain types of severe injuries, or there are litigation demands received suggesting the claim value exceeds certain thresholds. The MCCA reimburses members as qualifying claims are paid and billed by membersFederal Government National Flood Insurance Program.
Recent regulatory changes have occurred related to the MCCA. Unlimited lifetime covered losses result in significant levels of ultimate incurred claimAt this time, we are unable to determine whether, or to what extent, these changes will have on our claims and claims expense reserves being recorded byand corresponding MCCA indemnification recoverables.
On May 17, 2018, member companies along with offsetting reinsurance recoverables. A significant portion of the ultimate incurred claim reservesMCCA were notified of the ratification of amendments to the MCCA’s Plan of Operation. The amendments were designed to clarify the MCCA’s preapproval requirements for certain actions and activities involving benefits provided to covered claimants, including the preapproval of any agreement that sets attendant care rates or residential care facility

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2019 Form 10-KItem 1. Business

rates and the recoverables can be attributedpreapproval of all non-emergency medical flights.
On May 30, 2019, the Governor of Michigan signed new legislation to a small number of catastrophic claims. Disputes over coverage on certain reported claims can result in additional losses, which may be recoverable from the MCCA, excluding litigation expenses.reform Michigan’s no-fault auto insurance system. The MCCA is not currently funded on an ultimate claims basis; although, it has an obligation to indemnify its members for their actuarially expected losses. Legislativereform includes:
Allowing insureds to choose levels of personal injury protection coverage, including the option to opt-out of personal injury protection coverage in certain circumstances.
Implementing mandated rate reductions that correspond to the level of personal injury protection coverage chosen by insureds, which go into effect July 2, 2020.
Setting fee schedules for personal injury protection claims at 200% of Medicare rates in 2021, declining to 195% in 2022 and 190% in 2023, for any providers other than certain unique categories of providers and applying to treatment on existing and new claims beginning after July 1, 2021.
Implementing or creating new processes for reviewing claims, assessing allowable expenses and setting limits on certain allowable expenses.
Other legislative proposals to change the MCCA operation in the future are put forth periodically; however, no changes have been enacted. We do not anticipate any material adverse financial impact from this association on Allstate.periodically.
The PLIGA provides reimbursement to insurers for the medical benefits portion of personal injury protection coverage paid in excess of certain thresholds based on the year of policy issuance. As the statutory administrator of the New Jersey Unsatisfied Claim and Judgment Fund (“UCJF”), PLIGA also provides compensation to qualified claimants for personal injury protection, bodily injury, or death caused by private passenger automobiles operated by uninsured or hit-and-run drivers. PLIGA annually assesses all admitted property and casualty insurers writing motor vehicle liability insurance in New Jersey for PLIGA reimbursements and expenses. UCJF assessments can be expensed as losses recoverable in rates as appropriate. As of December 31, 2016, PLIGA had a surplus of $277 million. We do not anticipate any material adverse financial impact from PLIGA or the UCJF on Allstate.
calloutarrow.jpgFor a discussion of MCAA and PLIGAthese items see Note 10 of the consolidated financial statements. Note 10 is incorporated in this Part I, Item 1 by reference.

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Item 1. Business 2017 Form 10-K


Guaranty Funds.    Under state insurance guaranty fund laws, insurers doing business in a state can be assessed, up to prescribed limits, in order to cover certain obligations of insolvent insurance companies. We do not anticipate any material adverse financial impact on Allstate from these assessments.
National Flood Insurance Program.    We voluntarily participate as a Write Your Own carrier in the National Flood Insurance Program (“NFIP”). The NFIP is administered and regulated by the Federal Emergency Management Agency (“FEMA”). We write the policy for the NFIP, which assumes 100% of the flood risk, while we retain expense allowances for our service. We operate in a fiduciary capacity as a fiscal agent of the federal government in the issuing and administering of the Standard Flood Insurance Policy. This involves the collection of premiums belonging to the federal government, the adjustment of claims, and the paying of covered claims and certain allocated loss adjustment expenses entirely drawn from federal funds. We receive expense allowances from the NFIP for underwriting administration, claims management, commissions, and adjusting expenses. The federal government is obligated to pay all claims and certain allocated loss adjustment expenses in accordance with the arrangement. In 2015, FEMA intervened and took direct responsibility for settling claims in litigation related to named storm Sandy, which occurred in 2012. FEMA also implemented a review process for non-litigated claims and offered to review claims that had previously been closed. These claims have been paid by directly drawing on federal funds to settle litigation and to pay additional amounts on claims reviewed by FEMA and submitted for processing. Due to this review process, approximately 2,300 Allstate claims were reopened by FEMA. As of December 31, 2017, Allstate had received 2,138 directives from FEMA regarding payments. Allstate has not had any involvement in determining the additional payment amounts or settling these claims. Allstate did not accept any additional loss adjustment fees for the additional payments directed by FEMA. In response to concerns from members of Congress, the Office of Inspector General (“OIG”) audited FEMA’s Sandy claims review process and on January 24, 2018, issued an audit report titled “Unsupported Payments Made to Policyholders Who Participated in the Hurricane Sandy Claims Review Process”.  The report contains seven recommendations to FEMA, which emphasize the importance of FEMA communicating clear guidance to adjusters, and identifying and implementing better methods to inform policyholders of flood coverage limitations.  We cannot predict the impact this report or recommendations will have on FEMA or the operations of the NFIP. Congressional authorization for the NFIP is set to expire March 23, 2018. FEMA purchased $1.46 billion of reinsurance to cover any qualifying flood losses in 2018 for the NFIP. Congress is considering reforms to the program that would be incorporated in legislation to reauthorize the NFIP as well as evaluating the funding of the program.
Investment Regulation.    Our insurance subsidiaries are subject to regulationsstate regulation that require investment portfolio diversificationspecifies the types of investments that can be made and that limit the
amountconcentration limits of investment in certain categories.invested assets. Failure to comply with these rules leads to the treatment of non-conforming investments as non-admitted assets for purposes of measuring statutory surplus. Further, in some instances, these rules require divestiture of non-conforming investments.
Exiting Geographic Markets; Canceling and Non-Renewing Policies.    Most states regulate an insurer’s ability to exit a market. For example, states may limit, to varying degrees, an insurer’s ability to cancel and non-renew policies. Some states restrict or prohibit an insurer from withdrawing one or more types of insurance business from the state, except pursuant to a plan that is approved by the state insurance department. Regulations that limit cancellation and non-renewal and that subject withdrawal plans to prior approval requirements may restrict an insurer’s ability to exit unprofitable markets.
Variable Life Insurance and Registered Fixed Annuities.    The sale and administration of variable life insurance and registered fixed annuities with market value adjustment features are subject to extensive
regulatory oversight at the federal and state level, including regulation and supervision by the Securities and Exchange Commission (“SEC”) and the Financial Industry Regulatory Authority (“FINRA”).
Broker-Dealers, Investment Advisors and Investment Companies.    The Allstate entities that operate as broker-dealers, registered investment advisors, and investment companies are subject to regulation and supervision by the SEC, FINRA and/or, in some cases, state securities administrators. In 2016, the U.S. DepartmentThe SEC has adopted a best interest standard that has a compliance effective date of Labor (“DOL”) issued its finalJune 30, 2020 and applies to recommendations of securities products to retail customers. Certain other state and federal regulators are considering or have implemented best interest or fiduciary rule (the “Rule”). The Rule expands the range of activities considered “investment advice” and establishes a new framework for determining whether a person is a fiduciary when selling mutual funds, variable and indexed annuities, or variable life products in connection with an individual retirement account (“IRA”) or employee benefit plan covered under the Employee Retirement Income Security Act of 1974, as amended (“ERISA”). The Rule impacts non-proprietarystandards. Such standards could impact products provided by Allstate agencies and Allstate’s broker-dealer, Allstate Financial Services, LLC,broker-dealers, their sales processes, and volumes,sales volume, and producer compensation arrangements. Allstate does not currently sell proprietary annuities or proprietary variable life products in connection with IRAs or employee benefit plans covered under ERISA. Allstate Benefits offers universal life products which, when sold in an employee welfare benefit plan, may be considered subject to the fiduciary rule as an insurance product with an “investment component.” Products we previously offered and continue to have in force, such as indexed annuities, are impacted by the Rule. These requirements may increase regulatory costs and litigation exposure. The financial impact to Allstate is expected to be immaterial. Certain provisions of the Rule, such as the impartial conduct standards, became effective on June 9, 2017, while other provisions were not to apply until January 1, 2018. In November 2017, the DOL approved an 18-month delay to the provisions of the Rule that were to apply on January 1, 2018. The

The Allstate Corporation 13


2017 Form 10-KItem 1. Business

delay will allow the DOL to determine whether the Rule may adversely affect investors or retirees or adversely affect the ability of Americans to gain access to retirement information and financial advice. The delay also allows the DOL to coordinate with other regulators, such as state insurance regulators and the SEC, and Congress. It is yet to be determined whether any changes to the Rule’s requirements will result from the DOL’s continued examination of the Rule. 
Dodd-Frank: Covered Agreement. The Secretary of the Treasury (operating through FIO) and the Office of the U.S. Trade Representative (“USTR”) are jointly authorized, pursuant to the Dodd-Frank, to negotiate Covered Agreements. A Covered Agreement is a bilateral or multilateral agreement that “relates to the recognition of prudential measures with respect to the business of insurance or reinsurance that achieves a level of protection for insurance or reinsurance consumers that is substantially equivalent to the level of protection achieved under State insurance or reinsurance regulation.”
On September 22, 2017, the U.S. and European Union (“EU”) signed a Covered Agreement. In addition to signing the Covered Agreement, Treasury and the USTR jointly issued a policy statement clarifying how the U.S. views implementation of certain provisions of the Covered Agreement. The policy statement affirms the U.S. system of insurance regulation, including the role of state insurance regulators as the primary supervisors of the business of insurance and addresses several other key provisions of the Covered Agreement for which constituents sought clarity, including prospective application to reinsurance agreements and an affirmation that the Covered Agreement does not require development of a group capital standard or group capital requirement in the U.S.
The U.S. has five years from the date of signing to remove collateral requirements from reinsurance laws and regulationsamend its credit for EU reinsurers that meet certain standards, or face federal preemption determinations by FIO. We expect states to initiate changes to reinsurance laws and regulations consistent with clarifications provided in the policy statement issued by Treasury and the USTR. Additionally, the NAIC may pursue development of a Model Law to provide a uniform basis from which all states implement changes to their reinsurance laws and regulations to conform with the termsrequirements of the Covered Agreement or face federal preemption determinations by the FIO. To address the requirements of the Covered Agreement, the NAIC has formally adopted revisions to its existing credit for reinsurance model law and model regulation to conform with the requirements of the Covered Agreement with the expectation that states will adopt and implement the modified model law and regulation by September 2022.
On December 19, 2018, the U.S. and the interpretive guidanceUnited Kingdom (“UK”) signed a separate Covered Agreement consistent with the U.S.-EU Covered Agreement to coordinate regulation of the policy statement issued byinsurance industry doing business in the U.S. and UK in the event the UK leaves

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Item 1. Business 2019 Form 10-K


the EU. Consistent with the U.S.-EU Covered Agreement (the “Agreement”) signed in 2017, Treasury and the USTR. USTR also issued a policy statement regarding implementation of the Agreement affirming the role that state insurance regulators play as the primary supervisors of the U.S. insurance industry. The Agreement will become effective once U.S. and UK governments exchange written notifications that they have completed all domestic internal requirements and procedures. This is anticipated to occur when the UK is no longer covered by the Agreement following the UK withdrawal from the EU.
Division Statute. On May 3, 2017,November 27, 2018, the Connecticut state SenateIllinois General Assembly passed legislation authorizing a statute that makes available a process by which a domestic insurance company may divide into two or more domestic insurance companies. The statute, could be used to isolate an existing block of life, health or property-casualty business for sale to a third party in a transaction that without the statute could only be accomplished through reinsurance. The statute could alsowhich became effective January 1, 2019, can be used to divide continuing blocks of insurance business from insurance business that is no longer marketed, or otherwise has been discontinued, into separate companies with separate capital. The statute can also be used for sale to a third party or to manage risks associated with indemnification programs. Before a
plan of division can be effected it must be approved according to the organizational documents of the dividing insurer and submitted for approval by the Connecticut Insurance Department.Illinois Department of Insurance.
Presidential Executive Order - Core Principles for Financial Services Regulation. Treasury released a report on October 26, 2017, examining the regulatory framework for the asset managementPrivacy Regulation and insurance industries pursuant to Executive Order 13772, Core Principles for Regulating the United States Financial System (“Executive Order”). The report examines the current regulatory framework for asset managers and insurers with the goal of identifying areas out of alignment with the core principles identified in the Executive Order and makes recommendations to bring these areas into alignment.
The report includes several recommendations for legislative and regulatory actions to enhance systemic risk management, make regulation more efficient and effective, and strengthen U.S. engagement in international regulation. In addition, the report recommends the SEC consider steps to improve the efficiency and effectiveness of the regulation of insurance products under its jurisdiction by developing and maintaining accounting standards for the insurance industry that are consistent with insurance business models. As it relates to potential changes in accounting standards for the insurance industry, the report acknowledges the SEC’s authority to develop accounting and financial reporting standards for public companies, its oversight authority over the Financial Accounting Standards Board, which it uses to develop financial accounting and reporting standards, and recommends that the SEC engage with the insurance industry and its regulators to assess current and proposed accounting standards affecting the insurance industry.
Privacy Regulation. Data Security.    Federal law and the laws of many states require financial institutions to protect the security and confidentiality of customerconsumer information and to notify customersconsumers about their policies and practices relating to collection, use, and disclosure of customerconsumer information and their policies relating to protecting the security and confidentiality of that information. Federal law and the laws of many states also regulate disclosures and disposal of customerconsumer information. Congress, state legislatures, and regulatory authorities are expected to consider additional regulation relating to privacy and other aspects of customerconsumer information.
For example, the European Commission adopted the General Data Protection Regulation, which greatly increases the jurisdictional reach of its laws and adds a broad array of requirements for handling personal data, such as the public disclosure of significant data breaches, privacy impact assessments, data portability and the appointment of data protection officers. The California Consumer Privacy Act, which took effect in January 2020, adopted similar compliance requirements for businesses that collect personal information on California residents. Additional states are likely to adopt similarly themed privacy requirements in the future. Further, the New York State Department of Financial Services has issued cybersecurity regulations for financial services institutions, including banking and insurance entities, that impose a variety of detailed security measures on covered entities. The NAIC has also adopted the Insurance Data Security Model Law, which, if adopted as state legislation, would establish standards for data security and for the investigation of and notification to insurance commissioners of cybersecurity events. We cannot predict the impact on our business of possible
future legislative measures regarding privacy or cybersecurity.
Asbestos.    Congress has repeatedly considered legislation to address asbestos claims and litigation in the past. In February 2017, legislation was introduced in the House titled the Furthering Asbestos Claims Transparency Act of 2017 (the “FACT Act”). The Act requires transparency of asbestos trust funds, requiring quarterly reports on claims made to the trusts, as well as requiring the trusts to release information sought by defendants in asbestos lawsuits. The House Judiciary Committee approved the Act, but a full House vote has not occurred. In 2017, the House introduced an additional bill called the Fairness in Class Action Litigation Act of 2017. This legislation is with the

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Item 1. Business 2017 Form 10-K


Senate Judiciary Committee. We cannot predict the impact on our business of possible future legislative measures regarding asbestos.
Environmental.    Environmental pollution and clean-up of polluted waste sites is the subject of federal and state regulation. The Comprehensive Environmental Response Compensation and Liability Act of 1980 (“Superfund”(the “Superfund”) and comparable state statutes (“mini-Superfund”(the “mini-Superfunds”) govern the clean-up and restoration of waste sites by Potentially Responsible Parties (“PRPs”). The Superfund and the mini-Superfunds (Environmental(collectively, the “Environmental Clean-up LawsLaws” or “ECLs”) establish a mechanism to assign liability to PRPs or to fund the clean-up of waste sites if PRPs fail to do so. The extent of liability to be allocated to a PRP is dependentdepends on a variety of factors. The insurance industry is involved in extensive litigation regarding coverage issues arising out of the clean-up of waste sites by insured PRPs and the insured parties’ alleged liability to third parties responsible for the clean-up. The insurance industry, including Allstate, has disputed and is disputing many such claims. Key coverage issues include whether the Superfund response, investigation, and clean-up costs are considered damages under the policies; trigger of coverage; the applicability of several types ofwhether coverage has been triggered; whether any pollution exclusions;exclusion applies; whether there has been proper notice of claims; whether administrative liability triggers the duty to defend; whether there is an appropriate allocation of liability among triggeredpotentially responsible insurers; and whether the liability in question falls within the definition of an “occurrence.” Identical coverage issues exist for clean-up and waste sites not covered under the Superfund. To date, courts have been inconsistent in their rulings on these issues.
Allstate’s exposure to liability with regard to its insureds that have been, or may be, named as PRPs is uncertain. While comprehensive Superfund reform proposals have been introduced in Congress, only modest reform measures have been enacted. In May 2017, the EPAEnvironmental Protection Agency created a Superfund Task Force that issued proposed reforms in an August 2017a July 2018 report. These recommendations address expediting clean-up and remediation processes, reducing the financial burden of the clean-up process, encouraging private investment, promoting redevelopment and community revitalization, and building and strengthening partnerships. We cannot predict whatwhich, if any, of these reforms will be enacted.
Developments in the insurance and reinsurance industries have fostered a movement to segregate asbestos, environmental and other discontinued lines exposures into separate legal entities with dedicated capital. Regulatory bodies in certain cases have supported these actions. We are unable to determine the impact, if any, that these developments will have on the collectability of reinsurance recoverables in the future.

The Allstate Corporation 17


2019 Form 10-KItem 1. Business

Website
Our website is allstate.com. The Allstate Corporation’s annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and any amendments to such reports that we file or furnish pursuant to Section 13(a) of the Securities Exchange Act of 1934 are available on the Investor Relations section of our website (www.allstateinvestors.com), free of charge, as soon as reasonably practicable after they are electronically filed or furnished to the SEC. In addition, our corporate governance guidelines,Corporate Governance Guidelines, our global codeGlobal Code of business conduct,Business Conduct, and the charters of our Audit Committee, Compensation and Succession Committee, Executive Committee, Nominating and Governance Committee, and Risk and Return Committee are available on the Investor Relations section of our website and in print to any stockholder who requests copies by contacting Investor Relations, The Allstate Corporation, 2775 Sanders Road, Northbrook, Illinois 60062-6127, 1-847-402-2800. The information found on our website is not incorporated
by reference into this Annual Report on Form 10-K or in any other report or document filed with the SEC.

Other Information About Allstate
As of December 31, 2017,2019, Allstate had approximately 42,46045,780 full-time employees and 440510 part-time employees.
Information regarding revenues generated outside the United States is incorporated in this Part I, Item 1 by reference to Note 4 of the consolidated financial statements.
Allstate’s seven reportable segments use shared services, including human resources, investment, finance, information technology and legal services, provided by Allstate Insurance Company and other affiliates.
Although the insurance business generally is not seasonal, claims and claims expense for the Allstate Protection segment tend to be higher for periods of severe or inclement weather.
“Allstate” is a very well-recognized brand name in the United States. We use the “Allstate,” “Esurance,” “Encompass” and “Answer Financial” brands extensively in our business. We also provide additional protection products and services through “SquareTrade,” “Arity,” “Allstate Roadside Services, “Allstate Dealer Services” and “Allstate Benefits.” These brands, products and services are supported with the related service marks, logos, and slogans. Our rights in the United States to these names, service marks, logos and slogans continue as long as we continue to use them in commerce. Many service marks used by Allstate are the subject of renewable U.S. and/or foreign service mark registrations. We believe that these service marks are important to our business and we intend to maintain our rights to them.
“Allstate®” is a very well-recognized brand name in the United States. We use the “Allstate®,” “Esurance®,” “Encompass®” and “Answer Financial®” brands extensively in our business. We also provide additional protection products and services through “AllstateSM Protection Plans”, “Allstate Dealer Services®”, “Allstate Roadside Services®”, “Arity®”, “AllstateSM Identity Protection” and “Allstate Benefits®”. These brands, products and services are supported with the related service marks, logos, and slogans. Our rights in the United States to these names, service marks, logos and slogans continue as long as we continue to use them in commerce. Many service marks used by Allstate are the subject of renewable U.S. and/or foreign service mark registrations. We believe that these service marks are important to our business and we intend to maintain our rights to them.


The Allstate Corporation 1518 www.allstate.com



2017 Form 10-KItem 1. Business2019 Form 10-K



Information about our Executive Officers of the Registrant
The following table sets forth the names of our executive officers, their ages as of February 1, 2018,2020, their positions, business experience, and the years of their first election as officers. “AIC” refers to Allstate Insurance Company. Each of the officers named below may be removed from office at any time, with or without cause, by the board of directors of the relevant company.
Name Age Position with Allstate and Business Experience 
Year First
Elected
Officer
 Age Position with Allstate and Business Experience 
Year First
Elected
Officer
Thomas J. Wilson 60 Chair of the Board (May 2008 to present), President (June 2005 to January 2015 and February 2018 to present), and Chief Executive Officer (January 2007 to present) of The Allstate Corporation and AIC. 1995 62 Chair of the Board (May 2008 to present), President (June 2005 to January 2015 and February 2018 to present), and Chief Executive Officer (January 2007 to present) of The Allstate Corporation and AIC. 1995
Carolyn D. Blair 51 Executive Vice President and Chief Human Resources Officer of AIC (October 2019 to present); President of Tartan Advisory Group, Inc. (November 2018 to October 2019); Executive Vice President, Chief Human Resources & Communications Officer of Sun Life Financial (April 2014 to June 2018). 2019
Elizabeth A. Brady 55 Executive Vice President and Chief Marketing, Customer and Communications Officer of AIC (January 2020 to present); Executive Vice President and Chief Marketing, Innovation and Corporate Relations Officer of AIC (August 2018 to January 2020); Senior Vice President, Global Brand Management of Kohler Co. (November 2013 to July 2018). 2018
Don Civgin 56 President, Service Businesses of AIC (January 2018 to present); President, Emerging Businesses of AIC (February 2015 to January 2018); President and Chief Executive Officer, Allstate Financial of AIC (March 2012 to February 2015). 2008 58 Chief Executive Officer, Protection Products and Services of AIC (January 2020 to present); President, Service Businesses of AIC (January 2018 to January 2020); President, Emerging Businesses of AIC (February 2015 to January 2018); President and Chief Executive Officer, Allstate Financial of AIC (March 2012 to February 2015). 2008
John E. Dugenske
 51 
Executive Vice President and Chief Investment and Corporate Strategy Officer of AIC (January 2018 to present); Executive Vice President and Chief Investment Officer of AIC (March 2017 to January 2018); Group Managing Director and Global Head of Fixed Income at UBS Global Asset Management (December 2008 to February 2017).

 2017 53 President, Investments and Financial Products of AIC (January 2020 to present); Executive Vice President and Chief Investment and Corporate Strategy Officer of AIC (January 2018 to January 2020); Executive Vice President and Chief Investment Officer of AIC (March 2017 to January 2018); Group Managing Director and Global Head of Fixed Income at UBS Global Asset Management (December 2008 to February 2017). 2017
Eric K. Ferren 44 
Senior Vice President, Controller, and Chief Accounting Officer of The Allstate Corporation (May 2017 to present) and of AIC (December 2017 to present); Senior Vice President of External Reporting and Corporate Accounting of AIC (April 2014 to December 2017); Chief Financial Officer of HSBC Bank USA, N.A. (January 2014 to April 2014); Chief Accounting Officer of HSBC North America Holdings Inc. (July 2010 to April 2014).

 2014
Mary Jane Fortin 53 
President, Allstate Financial of AIC (February 2017 to present); President, Allstate Life and Retirement of AIC (October 2015 to February 2017); Executive Vice President and Chief Financial Officer, Global Consumer Insurance of AIG (April 2012 to September 2015); President and Chief Executive Officer, American General Life Insurance Company (August 2009 to March 2012).

 2015 55 President, Financial Products of AIC (January 2020 to present); President, Allstate Financial Businesses of AIC (February 2017 to January 2020); President, Allstate Life and Retirement of AIC (October 2015 to February 2017); Executive Vice President and Chief Financial Officer, Global Consumer Insurance of AIG (April 2012 to September 2015). 2015
Suren Gupta 56 
Executive Vice President, Enterprise Technology and Strategic Ventures of AIC (February 2015 to present); Executive Vice President, Allstate Technology and Operations of AIC (April 2011 to February 2015).


 2011 58 Executive Vice President, Chief Information Technology and Enterprise Services Officer of AIC (January 2020 to present); Executive Vice President, Enterprise Technology and Strategic Ventures of AIC (February 2015 to January 2020); Executive Vice President, Allstate Technology and Operations of AIC (April 2011 to February 2015). 2011
Harriet K. Harty 51 
Executive Vice President, Human Resources of AIC (February 2015 to present); Senior Vice President of AIC (November 2012 to February 2015).

 2012
Susan L. Lees 60 
Executive Vice President, General Counsel, and Secretary of The Allstate Corporation (May 2013 to present) and of AIC (June 2013 to present); Executive Vice President and General Counsel of The Allstate Corporation (June 2012 to May 2013) and of AIC (June 2012 to June 2013).

 2008 62 Executive Vice President, Chief Legal Officer, General Counsel, and Secretary of The Allstate Corporation and AIC (January 2020 to present); Executive Vice President, General Counsel, and Secretary of The Allstate Corporation (May 2013 to January 2020) and of AIC (June 2013 to January 2020); Executive Vice President and General Counsel of The Allstate Corporation (June 2012 to May 2013) and of AIC (June 2012 to June 2013). 2008
Jesse E. Merten 43 
Executive Vice President and Chief Risk Officer of AIC (December 2017 to present) and Treasurer of The Allstate Corporation (January 2015 to present) and of AIC (February 2015 to present); Senior Vice President and Chief Financial Officer, Allstate Financial of AIC (January 2012 to February 2015).

 2012 45 
Executive Vice President and Chief Risk Officer of AIC (December 2017 to present); Treasurer of The Allstate Corporation (January 2015 to April 2019) and of AIC (February 2015 to May 2019); Senior Vice President and Chief Financial Officer, Allstate Financial of AIC (January 2012 to February 2015).

 2012
John C. Pintozzi 54 Senior Vice President, Controller, and Chief Accounting Officer of The Allstate Corporation (August 2019 to present) and of AIC (September 2019 to present); Senior Vice President and Chief Financial Officer, Allstate Investments (May 2012 to August 2019) 2005
Mario Rizzo 51 
Executive Vice President and Chief Financial Officer of The Allstate Corporation and AIC (January 2018 to present); Senior Vice President and Chief Financial Officer, Allstate Personal Lines of AIC (February 2015 to January 2018); Senior Vice President and Treasurer of The Allstate Corporation (November 2010 to January 2015) and of AIC (November 2010 to February 2015).

 2010 53 
Executive Vice President and Chief Financial Officer of The Allstate Corporation and AIC (January 2018 to present); Senior Vice President and Chief Financial Officer, Allstate Personal Lines of AIC (February 2015 to January 2018); Senior Vice President and Treasurer of The Allstate Corporation (November 2010 to January 2015) and of AIC (November 2010 to February 2015).

 2010
Glenn T. Shapiro 52 
President, Allstate Personal Lines of AIC (January 2018 to present); Executive Vice President, Claims of AIC (April 2016 to January 2018); Executive Vice President and Chief Claims Officer of Liberty Mutual Commercial Insurance (May 2011 to March 2016).

 2016 54 President, Personal Property-Liability of AIC (January 2020 to present); President, Allstate Personal Lines of AIC (January 2018 to January 2020); Executive Vice President, Claims of AIC (April 2016 to January 2018); Executive Vice President and Chief Claims Officer of Liberty Mutual Commercial Insurance (May 2011 to March 2016). 2016
Steven E. Shebik 61 
Vice Chair of The Allstate Corporation and AIC (January 2018 to present); Executive Vice President and Chief Financial Officer of The Allstate Corporation (February 2012 to January 2018) and of AIC (March 2012 to January 2018).

 1999 63 
Vice Chair of The Allstate Corporation and AIC (January 2018 to present); Executive Vice President and Chief Financial Officer of The Allstate Corporation (February 2012 to January 2018) and of AIC (March 2012 to January 2018).

 1999

The Allstate Corporation 19


2019 Form 10-KItem 1. Business

Forward-Looking Statements
This report contains “forward-looking statements” that anticipate results based on our estimates, assumptions and plans that are subject to uncertainty. These statements are made subject to the safe-harbor provisions of the Private Securities Litigation Reform Act of 1995. Forward-looking statements do not relate strictly to historical or current facts and may be identified by their use of words like “plans,” “seeks,” “expects,” “will,” “should,” “anticipates,” “estimates,” “intends,” “believes,” “likely,” “targets” and other words with similar meanings. These statements may address, among other things, our strategy for growth, catastrophe exposure management, product development, investment results, regulatory approvals, market position, expenses, financial results, litigation and reserves. We believe that these statements are based on reasonable estimates, assumptions and plans. Forward-looking statements speak only as of the date on which they are made, and we assume no obligation to update any forward-looking statements as a result of new information or future events or developments. In addition, forward-looking statements are subject to certain risks or uncertainties that could cause actual results to differ materially from those communicated in these forward-looking statements. These risks and uncertainties include, but are not limited to, those described in Part 1, “Item 1A. Risk Factors” and elsewhere in this report and those described from time to time in our other reports filed with the Securities and Exchange Commission.


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Part I - Item 1A. Risk Factors and Other Disclosures 20172019 Form 10-K


Item 1A.  Risk Factors
In addition to the normal risks of business, weSummary Risks are subject to significant risks and uncertainties, including those listed below, which apply to us as an insurer, investor and a provider of other productscategorized by (1) insurance and financial services. Our risks have been categorized as follows: insurance industry, financial, investment, operational,services, (2) business, strategy and operations and (3) macro, regulatory and legal,risk environment. Many risks may affect more than one category and strategic risks. Theseare included where the impact is most significant. The table below includes examples of risks from each category.
homeandauto.jpg
Insurance and financial services
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Business, strategy and operations
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Macro, regulatory
 and risk environment
Risks that are unique to the insurance and financial services industriesRisks that are unique to Allstate’s business and operating modelRisks that impact most companies
Claim frequency and severity volatility
Catastrophes and severe weather
Loss cost estimates are complex and losses are unknown at the time policies are sold
 Investment results are subject to volatility and valuation judgments
 Large-scale pandemic events
Highly competitive industry, impacted by new and changing technologies
Operating model effectiveness in light of changing customer preferences
 Ability to maintain catastrophe reinsurance programs and limits
 Fluctuations in financial strength and ratings

Adverse changes in economic and capital market conditions
Cybersecurity controls and privacy
Regulatory and political changes
  Loss of key business relationships
 Ability to attract, develop and retain talent
Allstate manages these risks through an Enterprise Risk and Return Management framework on an integrated basis following our risk and return principles.
calloutarrow.jpgSee Management’s Discussion and Analysis (“MD&A”), Enterprise Risk and Return Management for further details.
Consider these cautionary statements should be considered carefully together with other factors discussed elsewhere in this document, in our filings with the Securities and Exchange Commission (“SEC”) or in materials incorporated therein by reference.
Insurance Industry Risks
Catastrophes and severe weather events may subject our property and casualty business to significant losses
Our property and casualty business may be exposed to catastrophic events such as earthquakes, volcanic eruptions, wildfires, tornadoes, tsunamis, hurricanes, tropical storms, terrorism or industrial accidents which could cause operating results to vary significantly from one period to the next, despite the catastrophe management programs. We may incur catastrophe losses in our auto and property business in excess of: (1) those experienced in prior years, (2) the average expected level used in pricing, (3) current reinsurance coverage limits, or (4) loss estimates from external hurricane and earthquake models at various levels of probability. For example, our historical catastrophe experience includes losses relating to named storm Sandy in 2012 totaling $1.2 billion, Hurricane Katrina in 2005 totaling $3.6 billion and the Northridge earthquake of 1994 totaling $2.1 billion. We are also exposed to assessments from the California Earthquake Authority, Texas Windstorm Insurance Association, various state-created insurance facilities, and to losses that could surpass the capitalization of these facilities. Although we have historically financed the settlement of catastrophes from operating cash flows, including very large catastrophes that had complicated issues resulting in settlement delays, our liquidity could be constrained by a catastrophe, or multiple catastrophes, which could result in extraordinary losses or a downgrade of our debt or financial strength ratings.
In addition, we are subject to claims arising from weather events such as winter storms, rain, hail and high winds. The incidence and severity of weather conditions are largely unpredictable. There is generally an increase in the frequency and severity of auto and property claims when severe weather conditions occur.
Our property and casualty results of operations and financial condition may be adversely affected due to limitations in the analytical models used to assess and predict the exposure to catastrophe losses
Along with others in the insurance industry, we use models developed by third party vendors as well as our own historic data in assessing our property insurance exposure to catastrophe losses. These models assume various conditions and probability scenarios. Such models do not necessarily accurately predict future
losses or measure losses currently incurred. Catastrophe models use historical information and scientific research about hurricanes and earthquakes as well as detailed information about our in-force business. We use this information in connection with pricing and risk management activities. However, since actual catastrophic events vary considerably, there are limitations with respect to its usefulness in predicting losses in any reporting period. Other limitations are evident in significant variations in estimates between models, material increases and decreases in results due to model changes and refinements of the underlying data elements and actual conditions that are not yet well understood or may not be properly incorporated into the models.
Our catastrophe management strategy may adversely affect premium growth
Due to catastrophe risk management efforts, the size of our homeowners business has been negatively impacted in the past and may be negatively impacted if we take further actions. Homeowners premium growth rates and retention could be adversely impacted by adjustments to our business structure, size and underwriting practices in markets with significant severe weather and catastrophe risk exposure.
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Insurance and financial services
Unexpected increases in the frequency or severity of property and casualty claims may adversely affect our results of operations and financial condition
Our property and casualty business may experience volatility in claim frequency from time to time, and short-term trends may not continue over the longer term. Changes in auto claim frequency may result from changes in mix of business, miles driven, distracted driving or other macroeconomic factors. A significant increase in claim frequency could have an adverse effect onadversely affect our results of operations and financial condition.
Changes in mix of business, miles driven, weather, distracted driving or other factors can lead to changes in auto claim frequency. We may experience volatility in claim frequency, and short-term trends may not be predictive of future losses over the longer term.
Increases in claim severity can arise from numerous causes that are inherently difficult to predict. The following factors may impact claim severity for auto bodily injury, claim severity are impacted byproperty damage and homeowners coverages:
Bodily injury — inflation in medical costs, litigation trends and precedents regulation and the overall safety of automobile travel. Changes in autoregulation
Vehicle property damage claim severity are driven primarily by inflation in the cost to repair vehicles,costs, including parts and labor rates, the mix of vehicles that are declared total losses declared, costs associated with repairing sophisticated newer vehicles, model year mix as well as used car values. Changes in homeowners claim severity are driven byand used-car values
Homeowners — inflation in the construction industry, building materials and home furnishings, changes in the mix of loss type, and by other economic and environmental factors, including short-term supply imbalances for services and supplies in areas affected by catastrophes.catastrophes
Catastrophes and severe weather events may subject us to significant losses
Catastrophic events could adversely affect operating results and cause them to vary significantly from one period to the next. Also, our liquidity could be constrained by a catastrophe, or multiple catastrophes, which could result in extraordinary losses, sales of investments or a downgrade of our debt and/or financial strength ratings.
Catastrophic losses are caused by wind and hail, wildfires, tornadoes, hurricanes, tropical storms, earthquakes, volcanic eruptions, terrorism and industrial accidents and other such events.
Our personal property insurance business may incur catastrophe losses greater than:
Those experienced in prior years
The average expected level used in pricing
Current reinsurance coverage limits
Loss estimates from hurricane and earthquake models at various levels of probability
Property and casualty businesses are subject to claims arising from severe weather events such as winter storms, rain, hail and high winds. The incidence and severity of weather conditions resulting in claims are unpredictable.
The total number of policyholders affected by the event, the severity of the event and the coverage provided contribute to catastrophe and severe weather losses. Increases in claim severity can arise from unexpectedthe insured values of covered property, geographic concentration and the number of policyholders exposed to certain events that are inherently difficult to predict. Although we pursue various loss management initiatives to mitigate future increases in claim severity, there can be no assurances that these initiatives will successfully identify or reduce the effect of future increases in claim severity.



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20172019 Form 10-KPart I - Item 1A. Risk Factors and Other Disclosures




Changescould increase the severity of claims from catastrophic and severe weather events.
Limitations in analytical models used to assess and predict the levelexposure to catastrophe losses may adversely affect our results of priceoperations and financial condition
We use internally developed and third-party vendor models along with our own historical data to assess exposure to catastrophe losses. The models assume various conditions and probability scenarios and may not accurately predict future losses or measure losses currently incurred.
Price competition and the use ofchanges in underwriting standards in the property and casualty businessbusinesses may adversely affect our results of operations and financial condition
The propertypersonal property-liability market is highly competitive with carriers competing through underwriting, advertising, price, customer service, innovation and casualty market historically has been cyclical with periods characterized by relatively high levels of price competition, less restrictivedistribution.  Companies can alter underwriting standards, lower prices and relatively low premium rates, followed by periods of relativelyincrease advertising, which could result in lower levels of competition, more selective underwriting standards and relatively high premium rates.growth or profitability for Allstate.   A downturndecline in the growth or profitability of the property and casualty businessbusinesses could have a material effect on our results of operations and financial condition.
Additionally,Property and casualty actual claims costs may exceed current reserves established for claims due to changes in the inflationary, regulatory and litigation environment
Estimating claim reserves is an inherently uncertain and complex process as expected losses are unknown at the time policies are sold. We continually refine our best estimates of losses after considering known facts and interpretations of the circumstances.
Our reserving methodology may be impacted by the following:
Models that rely on the assumption that past loss development patterns will persist into the future
Internal factors including experience with similar cases, actual claims paid, historical trends involving claim payment patterns, pending levels of unpaid claims, loss management programs, product mix, contractual terms and changes in claim reporting and settlement practices
External factors such as inflation, court decisions, changes in law or litigation imposing unintended coverage, regulatory requirements and economic conditions
The ultimate cost of losses may vary materially from recorded reserves and such variance may adversely affect our results of operations and financial condition as the reserves and amounts due from reinsurers are reestimated.
calloutarrow.jpgSee MD&A, Application of Critical Accounting Estimates for further details.
Our investment portfolios are subject to market risk and declines in quality which may adversely affect investment income and cause realized and unrealized losses
We continually evaluate investment management strategies since we may increase premiumare subject to risk of loss due to adverse changes in interest rates, credit spreads, equity prices, real estate values, currency exchange rates and adopt tighter underwriting standardsliquidity. Adverse changes may occur due to changes in responsemonetary and fiscal policy and the economic climate, liquidity of a market or market segment, investor return expectations and/or risk tolerance, insolvency or financial distress of key market makers or participants, or changes in market perceptions of credit worthiness. Adverse changes in market conditions could cause the value of our investments to underwritingdecrease significantly and impact our results of operations and financial condition.
Our investments are subject to risks associated with economic and capital market conditions and factors that may be unique to our portfolio, including:
General weakening of the economy, which is typically reflected through higher credit spreads and lower equity valuations
Declines in credit quality
Declines in market interest rates, credit spreads or sustained low interest rates could lead to further declines in portfolio yields and investment income
Increases in market interest rates, credit spreads or a decrease in liquidity could have an adverse effect on the value of our fixed income securities that form a substantial majority of our investment portfolios
Weak performance of general partners and underlying investments unrelated to general market or economic conditions could lead to declines in investment income and cause realized losses in our limited partnership interests
Concentration in any particular issuer, industry, collateral type, group of related industries, geographic sector or risk type
The amount and timing of net investment income, capital contributions and distributions from our performance-based investments, which primarily includes limited partnership interests, can fluctuate significantly due to the underlying investments’ performance or changes in market or economic conditions. Additionally, these investments are less liquid than similar, publicly-traded investments and a decline in market liquidity could impact our ability to sell them at their current carrying values.
Declining equity markets and/or increases in interest rates or credit spreads could cause the value of the investments in our pension plans to decrease. Declines in interest rates could cause the funding ratio to decline and the value of the obligations for our pension and postretirement plans to increase. These factors could decrease the funded status of our pension and postretirement plans, increasing the likelihood or magnitude of future benefit expense and contributions.

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Part I - Item 1A. Risk Factors and Other Disclosures 2019 Form 10-K

Determination of the fair value and the amount of realized capital losses recorded for impairments of investments includes subjective judgments and could materially impact our results of operations and financial condition
The valuation of the portfolio is subjective, and the value of assets may differ from the actual amount received upon the sale of an asset. The degree of judgment required in determining fair values increases when:
Market observable information is less readily available
The use of different valuation assumptions may have a material effect on the assets’ fair values
Changing market conditions could materially affect the fair value of investments
The determination of the amount of realized capital losses recorded for impairments varies by investment type and is based on ongoing evaluation and assessment of known and inherent risks associated with the respective asset class or investment.
Such evaluations and assessments are highly judgmental and are revised as conditions change and new information becomes available.
We update our evaluations regularly and reflect changes in other-than-temporary impairments in our results of operations. Our conclusions may ultimately prove to be incorrect as assumptions, facts and circumstances change. Historical trends may not be indicative of future impairments and additional impairments may need to be recorded in the future.
Changes in market interest rates or performance-based investment returns may lead to a significant decrease in the profitability of our annuity business
Spread-based products, such as fixed annuities, are dependent upon maintaining profitable spreads between investment returns and interest crediting rates. When market interest rates decrease or remain at low levels, investment income may decline. Lowering interest crediting rates on some products in such an environment can partially offset decreases in investment yield. However, these changes could be limited by regulatory minimum rates or contractual minimum rate guarantees on many contracts and may not match the timing or magnitude of changes in investment yields.
Increases in market interest rates can lead to increased surrenders at a time when fixed income investment asset values are lower due to the increase in interest rates. Liquidating investments to fund surrenders could result in a loss that would adversely impact results of operations.
Changes in reserve estimates and amortization of deferred acquisition costs (“DAC”) could materially affect results of operations and financial condition of our life, voluntary benefits and annuity businesses
We use long-term assumptions, including future investment yields, mortality, morbidity, persistency and expenses in pricing and valuation. If experience differs significantly from assumptions, adjustments to reserves and amortization of DAC may be required that could have a material adverse effect on our results of operations and financial condition.
calloutarrow.jpgSee MD&A, Application of Critical Accounting Estimates and Note 2 of the consolidated financial statements for further details.
Our participation in indemnification programs subjects us to the risk that reimbursement for qualifying claims and claims expenses may not be received
Participation in state-based industry pools, facilities and associations as well as the National Flood Insurance Program may have a material, adverse effect on our results of operations and financial condition. Our largest exposure is associated with the Michigan Catastrophic Claim Association (“MCCA”), a state-mandated indemnification mechanism for qualified personal injury protection losses that exceed a specified level. To the extent the MCCA’s current and future assessments are insufficient to reimburse its ultimate obligation on existing claims to member companies, our ability to obtain the 100% indemnification of ultimate loss could be impaired.
calloutarrow.jpgFor further discussion of these items, see Regulation section, Indemnification Programs and Note 10 of the consolidated financial statements.
We may not be able to mitigate the capital impact associated with statutory reserving and capital requirements
Regulatory capital and reserving requirements affect the amount of capital required to be maintained by our subsidiary insurance companies.  Changes to capital or reserving requirements or regulatory interpretations may result in additional capital held in our insurance companies and could require us to increase prices, reduce our sales of certain products, and/or accept a declinereturn on equity below original levels assumed in pricing.
A downgrade in financial strength ratings may have an adverse effect on our business
Financial strength ratings are important factors in establishing the competitive position of insurance companies and their access to capital markets. Rating agencies could downgrade or change the outlook on our ratings due to:
Changes in the financial profile of one of our insurance companies
Changes in a rating agency’s determination of the amount of capital required to maintain a particular rating

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2019 Form 10-KPart I - Item 1A. Risk Factors and Other Disclosures


Increases in the perceived risk of our investment portfolio, a reduced confidence in management or our business strategy, as well as other considerations that may or may not be under our control
A downgrade in our ratings could have a material effect on our sales, competitiveness, customer retention, the marketability of our product offerings, liquidity, access to and cost of borrowing, results of operations and financial condition.
Changes in tax laws may adversely affect the sales and profitability of life insurance products
Changes in taxation of life insurance products could reduce sales and result in the surrender of some existing contracts and policies, which may have a material effect on our profitability and financial condition.
businessandoperationsa02.jpg
Business, strategy and operations
We operate in markets that are highly competitive and may be impacted by new or changing technologies
Markets in which we operate are highly competitive, and we must continually allocate resources to refine and improve products and services to remain competitive. If we are unsuccessful in generating new business, and renewals and negatively impact our competitive position.
Reinsurance may be unavailable at current levels and prices, which may limitretaining customers or renewing contracts, our ability to write new business
Market conditions beyond our control impactmaintain or increase premiums written or the availability and cost of the reinsurance we purchase. No assurances can be made that reinsurance will remain continuously available to us to the same extent and on the same terms and rates as is currently available. Our personal lines catastrophe reinsurance program was designed, utilizing our risk management methodology, to address our exposure to catastrophes nationwide. For example, our ability to afford reinsurancesell our products could be adversely impacted.
Determining competitive position is complicated in the auto and homeowners insurance business as companies use different underwriting standards to reduce our catastrophe risk in designated areasaccept new customers and quotes and close rates can fluctuate across companies and locations.  Pricing of products is driven by multiple factors, including expense structure and dissimilar profitability and return targets.  Additionally, sophisticated pricing algorithms make it difficult to determine what price potential customers would pay across competitors.
There is also significant competition for producers such as exclusive and independent agents and their licensed sales professionals. Growth and retention may be dependent upon our ability to adjust premium rates for its cost, and therematerially affected if we are no assurances that the terms and rates for our current reinsurance program will continue to be available in future years. If we were unable to maintain our current level of reinsuranceattract and retain effective producers or purchase new reinsurance protection in amounts that we consider sufficient at acceptable prices, we would haveif those producers are unable to either acceptattract and retain their licensed sales professionals or customers. Similarly, growth and retention may be impacted if customer preferences change, including customer demand for direct distribution channels or an increase in point-of-sale distribution channels.
Our business could also be affected by technological changes, such as autonomous or partially autonomous vehicles or technologies that facilitate ride, car or home sharing. Such changes could disrupt the demand for products from current customers, create coverage issues, impact the frequency or severity of losses, or reduce the size of the automobile insurance market causing our catastrophe exposure,auto insurance business to decline. Since auto insurance constitutes a significant portion of our overall business, we may be more sensitive than other insurers and more adversely affected by trends that could decrease auto insurance rates or reduce demand for auto insurance over time.
Technological advancements and innovation are occurring in distribution, underwriting, claims and operations at a rapid pace that may continue to accelerate. Innovations must be implemented in compliance with applicable insurance regulations and may require extensive modifications to our insurance writings,systems and processes and extensive coordination with and reliance on the systems of third parties. If we are unable to adapt to or develop or seek other alternatives.
Reinsurance subjectsbring such advancements and innovations to market, the quality of our products, our relationships with customers and agents, competitive position and business prospects may be materially affected. Changes in technology related to collection and analysis of data regarding customers could expose us to risksregulatory or legal actions and may have a material adverse effect on our business, reputation, results of operations and financial condition.
Technological changes may also impact the ways in which we interact and do business with our reinsurerscustomers. For example, changing customer preferences for direct distribution channels may drive a need to redesign our products or distribution model and the way we interact with customers. We may not be adequateable to protect us against losses arising from ceded insurance,respond effectively to these changes, which could have a material effect on our results of operations and financial conditioncondition.
The collectability of reinsurance recoverables is subject to uncertainty arising from a number of factors, including changes in market conditions, whether insured losses meet the qualifying conditions of the reinsurance contract and whether reinsurers, their affiliates, or certain regulatory bodies have the financial capacity and willingness to make payments under the terms of a reinsurance treaty or contract. Additionally, reinsurance placed in the catastrophe bond market may not provide the same level of coverage as reinsurance placed in the traditional market. Any disruption, volatility and uncertainty in the financial markets may decrease ourOur ability to access such market on favorable terms or at all. Our inability to collect a material recovery from a reinsurer could have
a material effect onadequately and effectively price our results of operations and financial condition.
Changing climate and weather conditions may adversely affect our financial condition, profitability or cash flows
Climate change, solar flares, eruption of volcanoes, El Niño, La Niña and other events to the extent any one of these produces changes in weather patterns may increase the frequency and severity of weather events and natural catastrophes. For example, due to changing climate conditions, there may be an increase in the frequency and intensity of storms, tornadoes and hurricanes as well as wildfires and flooding in various geographic areas. Additionally, there may be an impact on the demand, price and availability of automobile and homeowners insurance, reinsurance coverages as well as the value of our investment portfolio. Due to significant variability associated with future changing climate conditions we are unable to predict the impact climate change will have on our business.
Underwriting changes and actual experience could materially affect profitability and financial condition of our life, voluntary benefits and annuity businesses
Our product pricing includes long-term assumptions regarding investment returns, mortality, morbidity, persistency and operating costs and expenses of the business. We establish target returns for each product based upon these factors and the average amount of capital we must hold to support in-force contracts taking into account rating agencies and regulatory requirements. We monitor and manage pricing and overall sales mix to achieve target new business returns on a portfolio basis, which could result in the discontinuation or de-emphasis of products and a declineservices is affected by the evolving nature of consumer needs and preferences, market dynamics, broader use of telematics-based rate segmentation and potential reduction in sales. Profitability from new business emerges over a period of years depending on the nature and life of the product and is subject to variability as actual results may differ from pricing assumptions. Additionally, many of our products have fixed or guaranteed terms that limit our ability to increase revenues or reduce benefits, including credited interest, once the product has been issued.consumer demand.
Many of our voluntary benefits employer contracts are renewed annually. There is a risk that employers may be able to obtain more favorable terms from competitors than they could by renewing coverage with us. These competitive pressures may adversely affect the persistencyrenewal of these products,contracts, as well as our ability to sell products.
new.jpg Transformative Growth Plan may not be effectively implemented
Our profitability dependsTransformative Growth Plan is intended to accelerate profitable growth by expanding customer access, improving customer value, increasing marketing and technology investments and reducing operating expenses.  This strategy involves several interdependent components.  If components are not implemented effectively and/or on a timely basis, our customer and growth objectives could be adversely impacted or there may be unintended adverse impacts on other parts of our business.  Lost business opportunities may result due to slower than anticipated speed to market.  External forces including competitor actions or regulatory changes may also have an adverse effect on the sufficiency of premiums and contract charges to cover mortality and morbidity benefits,value generated from the adequacy of investment spreads, the persistency of policies, the management of market and credit risks associated with investments, and the management of operating costs and expenses within anticipated pricing allowances. Legislation and regulation of the insurance marketplace and products could also affect our profitability and financial condition.

transformation.


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Part I - Item 1A. Risk Factors and Other Disclosures 20172019 Form 10-K


Actual claims incurred may exceed current reserves established for claims including claims relating to asbestos, environmental and other discontinued lines, whichOur catastrophe management strategy may adversely affect premium growth
Catastrophe risk management actions have negatively impacted the size of our results of operationshomeowners business and financial condition
Recorded claim reserves,customer retention, including case reserves and incurred but not reported claims reserves (“IBNR”), are based on our best estimates of losses after considering known facts and interpretations of the circumstances, including settlement agreements. Additionally, models that rely on the assumption that past loss development patterns will persist into the future are used. Internal factors are considered including our experiencecustomers with similar cases, actual claims paid, historical trends involving claim payment patterns, pending levels of unpaid claims, loss management programs, product mix, contractual terms and changes in claim reporting and settlement practices. External factors are also considered, such as court decisions, changes in law and litigation imposing unintended coverage. We also consider benefits, such as disallowing the use of benefit payment schedules, requiring coverage designed to cover losses that occur in a single policy period to losses that develop continuously over multiple policy periods or requiring the availability of multiple limits. Regulatory requirements and economic conditions are also considered.
Since reserves are estimates of the unpaid portion of losses that have occurred, including IBNR losses, the establishment of appropriate reserves, including reserves for catastrophes, is an inherently uncertain and complex process that is continually refined to reflect current processes and practices. The ultimate cost of losses may vary materially from recorded reserves and such variance may adversely affect our results of operations and financial condition as the reserves are reestimated.
Furthermore, the process of estimating asbestos, environmentalauto and other discontinuedpersonal lines liabilities is also inherently uncertain. The process is complicated by complex legal issues concerning, among other things, the interpretation of various insurance policy provisions, whether losses are covered or were intended to be covered and whether losses could be recoverable through retrospectively determined premium, reinsurance or other contractual agreements. Asbestos-related bankruptcies and litigation are complex, lengthy proceedings that involve substantial uncertainty for insurers. Actuarial techniques, databases and reinsurance assumptions used in estimating asbestos, environmental and other discontinued lines net loss reserves may prove to be inadequate indicators of the extent of probable loss. Ultimate net losses from these discontinued lines could materially exceed established loss reserves and expected recoveries and have a material effect on our results of operations and financial condition as the reserves are reestimated.
Changes in reserve estimates for our life, voluntary benefits and annuity businesses may adversely affect our results of operations
The reserve for life-contingent contract benefits payable under insurance policies, including traditional life insurance, life-contingent immediate annuities and voluntary accident and health insurance products, is computed on the basis of long-term actuarial assumptions of future investment yields, mortality, morbidity, persistency and expenses. Future investment yields may be lower than our current projections. Mortality and morbidity may continue to improve due to medical advancements, resulting in policyholders living longer than anticipated. We periodically review the adequacy of these reserves and if future experience differs significantly from assumptions, adjustments to reserves and amortization of deferred policy acquisition costs (“DAC”) may be required that could have a material effect on our results of operations. We also review these policies for circumstances where projected profits would be recognized in early years followed by projected losses in later years. If this circumstance exists, we will be required to accrue a liability during the period of profits to offset the losses at such time as the future losses are expected to commence. Prior to fourth quarter 2017, we evaluated our traditional life insurance products and immediate annuitiesmay negatively impact future sales if further actions are taken. Adjustments to our business structure, size and underwriting practices in markets with life contingencies on an aggregate basis. In conjunction with the segment changes in fourth quarter 2017, traditional life insurance products, immediate annuities with life contingencies,significant severe weather and voluntary accident and health insurance products are reviewed individually. This increases thecatastrophe risk that we will have to record a premium deficiency adjustment in the future for immediate annuities with life contingencies.
Changes in estimates of profitability on interest-sensitive life products may adversely affect our profitability and financial condition
DAC related to interest-sensitive life contracts is amortized in proportion to actual historical gross profits and estimated future gross profits (“EGP”) over the estimated lives of the contracts. The principal assumptions for determining the amount of EGP are mortality, persistency, expenses, investment returns, including capital gains and losses on assets supporting contract liabilities, interest crediting rates to contractholders, and the effects of any hedges. Updates to these assumptions, commonly referred to as “DAC unlocking,” could result in accelerated amortization of DAC and thereby adversely affect our profitability and financial condition. In addition, assumption changes impact the reserve for secondary guarantees on interest-sensitive life insurance and could also lead to volatility in net income.

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2017 Form 10-KPart I - Item 1A. Risk Factors and Other Disclosures


Financial Risks
Conditions in the global economy and capital marketsexposure could adversely affect our business and results of operations
Conditions in the global economy and capital markets could have an adverse effect on our business and results of operations. This includes high and sustained unemployment in certain regions and lower labor participation rates in others, reduced consumer spending, low economicimpact premium growth lower residential and commercial real estate prices, substantial increases in delinquencies on consumer debt, the relatively low availability of credit and ineffective central bank monetary policies.
Stressed conditions, volatility and disruptions in global capital markets, particular markets or financial asset classes could adversely affect our investment portfolio. Disruptions in one market or asset class can also spread to other markets or asset classes. Although the disruption in the global financial markets has moderated, the rate of recovery from the U.S. recession has been below historic averages, and the pace of recovery in many foreign markets is lagging that of the U.S. In addition, events in the U.S. or foreign markets, such as the United Kingdom’s June 2016 referendum in which they voted to leave the EU, can impact the global economy and capital markets. The impact of such events is difficult to predict.
In the years since the financial crisis, the central banks of most developed countries have pursued highly accommodative monetary policies. Higher volatility and less certainty in capital markets may result as the U.S. Federal Reserve, through the Federal Open Market Committee, raises interest rates and as global monetary policies diverge.
General economic conditions could adversely affect us by impacting consumer behavior and pressuring investment results. Consumer behavior changes may include decreased demand for our products; for example, if consumers purchase fewer automobiles, sales of auto insurance may decline. Also, if consumers become more cost conscious, they may choose lower levels of auto and homeowners insurance. In addition, holders of interest-sensitive life insurance and annuity products may engage in an elevated level of discretionary withdrawals of contractholder funds. Investment results could be adversely affected as deteriorating financial and business conditions affect the issuers of the securities in the investment portfolio.
A downgrade in our financial strength ratings may have an adverse effect on our competitive position, the marketability of our product offerings, our liquidity, access to and cost of borrowing, results of operations and financial condition
Financial strength ratings are important factors in establishing the competitive position of insurance companies and generally have an effect on an insurance company’s business. Rating agencies continuously review our financial performance and condition. They could downgrade or change the
outlook on our ratings due to a change in the statutory capital of one of our insurance companies, a change in a rating agency’s determination of the amount of risk-adjusted capital required to maintain a particular rating, an increase in the perceived risk of our investment portfolio, a reduced confidence in management or our business strategy, as well as a number of other considerations that may or may not be under our control. The insurance financial strength ratings of Allstate Insurance Company, Allstate Life Insurance Company, Allstate Assurance Company and The Allstate Corporation’s senior debt ratings from A.M. Best, S&P Global Ratings and Moody’s are subject to continuous review and the retention of current ratings cannot be assured. A downgrade in any of these ratings could have a material effect on our sales, competitiveness, the marketability of our product offerings, liquidity, access to and cost of borrowing, results of operations and financial condition.
Public Law 115-97, known as the Tax Cuts and Jobs Act of 2017 (“Tax Legislation”) became effective on December 22, 2017, resulting in a permanent reduction in the federal corporate income tax rate from 35% to 21%. Ratings agencies and regulators are reviewing their methodologies and may implement changes that could impact the amount of required capital to be maintained.
Adverse capital and credit market conditions may significantly affect our ability to meet liquidity needs or our ability to obtain credit on acceptable terms
In periods of extreme volatility and disruption in the capital and credit markets, liquidity and credit capacity may be severely restricted. In such circumstances, our ability to obtain capital to fund operating expenses, financing costs, capital expenditures or acquisitions may be limited, and the cost of any such capital may be significant. Our access to additional financing depends on a variety of factors such as market conditions, the general availability of credit, the overall availability of credit to our industry, our credit ratings and credit capacity, as well as lenders’ perception of our long- or short-term financial prospects. Similarly, our access to funds may be impaired if regulatory authorities or rating agencies take negative actions against us. If a combination of these factors were to occur, our internal sources of liquidity may prove to be insufficient and in such case, we may not be able to successfully obtain additional financing on favorable terms.
We may be required to recognize impairments in the value of our goodwill, which may adversely affect our results of operations and financial condition
Goodwill represents the excess of amounts paid for acquiring businesses over the fair value of the net assets acquired. Goodwill is evaluated for impairment annually, or more frequently if conditions warrant, by comparing the carrying value, attributed equity, of a reporting unit to its estimated fair value. Market declines or other events impacting the fair value of a reporting unit could result in a goodwill impairment, resulting in a charge to income. Such a charge could

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Part I - Item 1A. Risk Factors and Other Disclosures 2017 Form 10-K

have an adverse effect on our results of operations or financial condition.
The realization of deferred tax assets is subject to uncertainty
The realization of our deferred tax assets, net of valuation allowance, if any, is based on the assumption that we will be able to fully utilize the deductions that are ultimately recognized for tax purposes. However, actual results may differ from our assumptions if adequate levels of taxable income are not attained.retention.
The ability of our subsidiaries to pay dividends may affect our liquidity and ability to meet our obligations
The Allstate Corporation is a holding company with no significant operations. Its principal assets are the stock of its subsidiaries and its directly held short-term cash portfolio.and investment portfolios. Its liabilities include debt and pension and other postretirement benefit obligations related to Allstate Insurance Company employees. State insurance regulatory authorities limit the payment of dividends by insurance subsidiaries, as described in Note 16 of the consolidated financial statements. The limitations are based on statutory income and surplus. In addition, competitive pressures generally require the subsidiaries to maintain insurance financial strength ratings. These restrictions and other regulatory requirements may affect the ability of the subsidiaries to make dividend payments. Limits on the ability of the subsidiaries to pay dividends could adversely affect holding company liquidity, including the ability to pay dividends to shareholders, service debt or complete share repurchase programs as planned.
Changes in the timeframe expected.regulatory capital requirements could decrease deployable capital and potentially reduce future dividends paid by our insurance companies.
Management views enterprise economic capital ascalloutarrow.jpgFor a combination of statutory surplus and invested assets at the parent holding company level. Deterioration in statutory surplus or earnings, from developments such as catastrophe losses, or changes in market conditions or interest rates, could adversely affect holding company liquidity by impacting the amount of dividends from subsidiaries or the utilization of invested assets at the holding company to increase statutory surplus or for other corporate purposes.
Following the reduction in the tax rate related to the Tax Legislation, the NAIC may revise the methodology for calculating the risk-based capital (“RBC”) ratios of insurance companies and increase the amountdiscussion of capital and reserves insurance companies are requiredrequirements, including a potential change to hold.  If such potential revision of the NAIC’s RBC ratio methodology would result in a reduction in the RBC ratio of our insurance subsidiaries, they may be required to hold additionalgroup capital and reserves.  Although we do not expect that such potential revisions would impact our current dividend plans, any increase in the amount of capital or reserves our insurance subsidiaries are required to hold could reduce the amount of dividends such subsidiaries are able to distribute to the holding company.  Any reduction in the RBC ratios of our insurance subsidiaries could also adversely affect their financial strength ratings.calculation, see Regulation section, Limitations on Dividends by Insurance Subsidiaries.
Our ability to pay dividends or repurchase stock is subject to limitations under terms of certain of our securities
Subject to certain limited exceptions, during any dividend period while our preferred stock is outstanding, unless the full preferred stock dividends for the preceding dividend period have been declared and paid or declared and a sum sufficient for the payment thereof has been set aside and any declared but unpaid preferred stock dividends for any prior period have been paid, we may not repurchase or pay dividends on common stock. If and when dividends on preferred stock have not been declared and paid in full for at least six quarterly dividend periods, the authorized number of directors then constituting the board of directors will be increased by two, to be elected by the holders of preferred stock together with the holders of all other affected classes and series of voting parity stock, voting as a single class, subject to certain conditions.
We are prohibited from declaring or paying dividends on preferred stock if we fail to meet specified capital adequacy, net income or shareholders’ equity levels. The prohibition is subject to an exception permitting us to declare dividends out of the net proceeds of common stock issued by us during the 90 days prior to the date of declaration even if we fail to meet such levels.
The terms of the outstanding subordinated debentures also prohibit us from declaring or paying any dividends or distributions on our common or preferred stock or redeeming, purchasing, acquiring or making liquidation payments on our common stock or preferred stock if we have elected to defer interest payments on the subordinated debentures, subject to certain limited exceptions.
Investment Risks
Our investment portfoliosWe are prohibited from declaring or paying dividends on our Series G preferred stock if we fail to meet specified capital adequacy, net income or shareholders’ equity levels. The prohibition is subject to market riskan exception permitting us to declare dividends out of the net proceeds of common stock issued by us during the 90 days before the date of declaration even if we fail to meet such levels.
If the full preferred stock dividends for all preceding dividend periods have not been declared and declines in credit quality,paid, we generally may not repurchase or pay dividends on common stock during any dividend period while our preferred stock is outstanding.
calloutarrow.jpgSee Note 12 of the consolidated financial statements.
Reinsurance may be unavailable at current levels and prices, which may adversely affect investment incomelimit our ability to write new business
Market conditions beyond our control impact the availability and cause realized and unrealized losses
We continually reevaluate investment management strategies sincecost of the reinsurance we are subjectpurchase. Reinsurance may not remain continuously available to us to the same extent and on the same terms and rates as is currently available. Our ability to economically justify reinsurance to reduce our catastrophe risk in designated areas may depend on our ability to adjust premium rates to fully or partially recover cost. If we cannot maintain our current level of loss duereinsurance or purchase new reinsurance protection in amounts we consider sufficient at acceptable prices, we would have to adverse changeseither accept an increase in interest rates, credit spreads, equity prices and currency exchange rates. Such adverse changes may occur dueour catastrophe exposure, reduce our insurance exposure or seek other alternatives.
Reinsurance subjects us to changes in monetary policy and the economic climate, the liquidity of a market or market segment, investor return expectations and/or risk tolerance, insolvency or financial distress of key market makers or participants, or changes in market perceptions of credit worthiness. The performance and value of our investment portfolios are also subject to market risk related to investments in real estate, loans and securities collateralized by real estate. Moreover, some of our investment strategies target individual investments with unique risks that are less highly correlated with broad market risks. Although we expect these investments to increase total portfolio returns over time, their performance may vary from and under-perform relative to the market.

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2017 Form 10-KPart I - Item 1A. Risk Factors and Other Disclosures


Our investment portfolios are subject to risks associated with potential declines in credit quality related to specific issuers or specific industries and a general weakening of the economy, which are typically reflected through credit spreads. Credit spread is the additional yield on fixed income securities and loans above the risk-free rate, typically referenced as the yield on U.S. Treasury securities, that market participants require to compensate them for assuming credit, liquidity and/or prepayment risks. Credit spreads vary in response to the market’s perception ofcounterparty risk and liquidity in a specific issuer or specific sector. Additionally, credit spreads are influenced by the credit ratings, and the reliability of those ratings, published by external rating agencies. Although we have the ability to use derivative financial instruments to manage these risks, the effectiveness of such instruments varies with liquidity and other conditions that may impact derivative and bond markets. Adverse economic conditions or other factors could cause declines in the quality and valuation of our investment portfolio that would result in realized and unrealized losses. The concentration of our investment portfolios in any particular issuer, industry, collateral type, group of related industries, geographic sector or risk type could have an adverse effect on our investment portfolios and consequently on our results of operations and financial condition.
A decline in market interest rates or credit spreads could have an adverse effect on investment income as we invest cash in new investments that may earn less than the portfolio’s average yield. In a low interest rate environment, borrowers may prepay or redeem securities more quickly than expected as they seek to refinance at lower rates. Sustained low interest rates could also lead to purchases of longer-term or riskier assets in order to obtain adequate investment yields, which could also result in a duration gap when compared to the duration of liabilities. Alternatively, longer-term assets may be sold and reinvested in shorter-term assets that may have lower yields in anticipation of rising interest rates. An increase in market interest rates or credit spreads could have an adverse effect on the value of our investment portfolio by decreasing the fair values of the fixed income securities that comprise a substantial majority of our investment portfolio. Declining equity markets and/or increases in interest rates or credit spreads could also cause the value of the investments in our pension plans to decrease. Declines in interest rates could cause the funding ratio to decline and the value of the obligations for our pension and postretirement plans to increase. These factors could decrease the funded status of our pension and postretirement plans, increasing the likelihood or magnitude of future benefit expense and contributions. This could also reduce the accumulated other comprehensive income (“AOCI”) component of shareholders’ equity.
The amount and timing of net investment income from our performance-based investments, which primarily includes limited partnership interests, can fluctuate significantly as a result of the underlying investments’ performance. Additionally, the timing of capital contributions and distributions depends on
particular events, schedules for making distributions, and cash needs related to the investments. As a result, the amount of net investment income recognized and cash contributed to or received from these investments can vary substantially from quarter to quarter. Significant volatility or market downturns could adversely impact net investment income, valuation and returns on these investments.
The determination of the amount of realized capital losses recorded for impairments of our investments is subjective and could materially impact our results of operations and financial condition
The determination of the amount of realized capital losses recorded for impairments vary by investment type and is based upon our ongoing evaluation and assessment of known and inherent risks associated with the respective asset class. Such evaluations and assessments are revised as conditions change and new information becomes available. We update our evaluations regularly and reflect changes in other-than-temporary impairments in our results of operations. The assessment of whether other-than-temporary impairments have occurred is based on our case-by-case evaluation of the underlying reasons for the decline in fair value. Our conclusions on such assessments are judgmental and include assumptions and projections of future cash flows and price recovery which may ultimately prove to be incorrect as assumptions, facts and circumstances change. Furthermore, historical trends may not be indicativeadequate to protect us against losses arising from ceded insurance
Collecting from reinsurers is subject to uncertainty arising from factors, including:
Whether reinsurers, their affiliates or certain indemnitors have the financial capacity and willingness to make payments under the terms of future impairments and additional impairments may need to be recorded ina reinsurance treaty or contract
Whether insured losses meet the future.
The determinationqualifying conditions of the fair value of our fixed income and equity securities is subjective and could materially impact our results of operations and financial condition
In determining fair values, we principally use the market approach which utilizes market transaction data for the same or similar instruments. The degree of judgment involved in determining fair values is inversely related to the availability of market observable information. The fair value of assets may differ from the actual amount received upon the sale of an asset in an orderly transaction between market participants at the measurement date. Moreover, the use of different valuation assumptions may have a material effect on the assets’ fair values. The difference between amortized cost or cost and fair value, net of deferred income taxes and related life and annuity DAC, deferred sales inducement costs and reserves for life-contingentreinsurance contract benefits, is reflected as a component of AOCI in shareholders’ equity. Changing market conditions could materially affect the determination of the fair value of securities and unrealized net capital gains and losses could vary significantly.
Changes in market interest rates or performance-based investment returns may lead to a significant decrease in the profitability of our annuity business
Our abilityinability to manage the in-force spread-based products, such as fixed annuities, is dependent upon maintaining profitable spreads between investment returns and interest crediting rates. When market

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Part I - Item 1A. Risk Factors and Other Disclosures 2017 Form 10-K

interest rates decrease or remain at low levels, proceedsrecover from investments that have matured or have been prepaid or sold may be reinvested at lower yields, reducing investment spread. Lowering interest crediting rates on some products in such an environment can partially offset decreases in investment yield. However, these changes could be limited by regulatory minimum rates or contractual minimum rate guarantees on many contracts and may not match the timing or magnitude of changes in investment yields. Increases in market interest rates can have negative effects, for example by increasing the attractiveness of other investments to our customers, which can lead to increased surrenders at a time when fixed income investment asset values are lower as a result of the increase in interest rates. This could lead to the sale of fixed income securities at a loss. In addition, changes in market interest rates impact the valuation of derivatives embedded in equity-indexed annuity contracts that are not hedged, which could lead to volatility in net income. Additionally, the amount of net investment income from performance-based investments backing the immediate annuity liabilities can vary substantially from quarter to quarter. Significant volatility or market downturns could adversely impact net investment income, valuation and returns, and collectability of undistributed appreciation related to these investments. We also have certain international limited partnership investments that could be impacted by increased investment, economic, regulatory and legal risks, which could adversely affect our operating results.
Operational Risks
New or changing technologies, including those impacting personal transportation, could cause a disruption in our business model which may materially impact our results of operations and financial condition
We are investing in telematics and broadening the value proposition for the connected consumer as it relates to personal automobile transportation. 
Our ability to adequately and effectively price our products and services is affected by, among other things, the evolving nature of consumer needs and preferences, using surcharges along with pricing discounts for both new business and renewal business, the market and competitors within the market who are moving to a broader use of telematics-based rate segmentation and changes in consumer demand due to improvements in telematics technology. Also, telematics on-board diagnostic devices have been identified as a potential means for an unauthorized person to connect with a vehicle’s computer system resulting in theft or damage, which could affect our ability to use these technologies successfully.
If we are not effective in anticipating the impact on our business of changing technology, including automotive technology, our ability to successfully operate may be impaired.  Our business could also be affected by potential technological changes, such as autonomous or partially autonomous vehicles or technologies that facilitate ride, car or home sharing.
Such changes could disrupt the demand for products from current customers, create coverage issues or impact the frequency or severity of losses, or reduce the size of the automobile insurance market, causing our auto insurance business to decline. Since auto insurance constitutes a significant portion of our overall business, we may be more sensitive than other insurers and more adversely affected by trends that could decrease auto insurance rates or reduce demand for auto insurance over time. We may not be able to respond effectively to these changes, whichreinsurer could have a material effect on our results of operations and financial condition.
The failureDisruption, volatility or uncertainty in cyber or other information security, as well as the occurrence of events unanticipated in our disaster recovery systems and management continuity planning, could result in a loss or disclosure of confidential information, damage to our reputation, additional costs and impairment ofinsurance linked securities market may decrease our ability to conduct business effectivelyaccess such market on favorable terms or at all.
We depend heavilyAcquisitions or divestitures of businesses may not produce anticipated benefits, resulting in operating difficulties, unforeseen liabilities or asset impairments
The ability to achieve certain anticipated financial benefits from the acquisition of businesses depends in part on computer systems, mathematical algorithmsour ability to successfully grow and data to perform necessary business functions. We collect, use, store or transmit an increasingly large amount of confidential, proprietary, and other information (including personal information of customers, claimants or employees) in connectionintegrate the businesses consistent with the operation of our business. Despite our implementation of a variety of security measures, we are increasingly exposed to the risk that our computer systemsanticipated acquisition economics. Financial results could be subjectadversely affected by unanticipated performance issues, unforeseen liabilities, transaction-related charges, diversion of management time and resources to cyberattacksacquisition integration challenges or growth strategies, loss of key employees, amortization of expenses related to intangibles, charges for impairment of long-term assets or goodwill and unauthorized access, suchindemnifications.
Acquired businesses may not perform as physicalprojected, cost savings anticipated from the acquisition may not materialize, and electronic break-ins or unauthorized tampering. We have experienced threats to our data and systems, including malware and computer virus attacks, unauthorized access, system failures and disruptions. Events such as these could jeopardize the information processed and stored in, and transmitted through, our computer systems and networks, or otherwise cause interruptions or malfunctions in our operations, which could result in damage to our reputation, financial losses, litigation, increased costs regulatory penalties and/or customer dissatisfaction or loss. These risks may increase in the future as we continue to expand internet and mobile strategies, develop additional remote connectivity solutions to serve our employees and customers, and build and maintain an integrated digital enterprise.
Third parties to whom we outsource certain of our functions are also subject to these risks. While we review and assess our third party providers’ cybersecurity controls, as appropriate, and make changes to our business processes to manage these risks, we cannot assure that our attempts to keep such information confidential will always be successful.
Personal information, as described above, is subject to an increasing number of federal, state, local and international laws and regulations regarding privacy and data security, as well as contractual commitments. Any failure or perceived failure by us to comply with such obligations may result in governmental enforcement actions and fines, litigation, or public statements against us by consumer advocacy groups or others, and could cause our employees andassociated


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20172019 Form 10-KPart I - Item 1A. Risk Factors and Other Disclosures




customerswith the integration may be greater than anticipated. As a result, if we do not manage these transitions effectively and bring innovations to lose trust in us, which could have an adverse effect on our reputation and business.
We continually enhance our cyber and information security in order to be resilient against emerging threats and improve our ability to detect and respond to attempts to gain unauthorized access to our data and systems.  From time to time,market with the Company and the Audit Committee engage independent advisors to assess and consult on cybersecurity matters. We also perform an on-going and continuous assessment ofrequisite speed, the quality of our programproducts as well as our relationships with customers and identify opportunities to strengthenretail partners for our cybersecurity controls.  However, due to the increasing frequency and sophistication of such cyberattacks and changes in technology, there can be no assurance that a cyberattack will not take place with negative consequences, including an adverse effect to ourprotection plans business results of operations and financial condition.
The occurrence of a disaster, such as a natural catastrophe, pandemic, industrial accident, blackout, terrorist attack, war, cyberattack, computer virus, insider threat, unanticipated problems with our disaster recovery systems, or a support failure from external providers, could have an adverse effect on our ability to conduct business and on our results of operations and financial condition, particularly if those events affect our computer-based data processing, transmission, storage, and retrieval systems or destroy data. If a significant number of managers were unavailablemay result in the event of a disaster, our ability to effectively conduct business could be severely compromised.company not achieving returns on its investment at the level projected at acquisition.
We also have business process and information technology operations in Canada, Northern Ireland, India and the United Kingdom that are subjectmay divest businesses from time to operating, regulatory and political risks in those countries. Any of thesetime. These transactions may result in our incurring substantial costs and other negative consequences, including an adverse effect on our business, results of operations andcontinued financial condition.
A large-scale pandemic, the continued threat or occurrence of terrorism or military actions may have an adverse effect on the level of claim losses we incur, the value of our investment portfolio, our competitive position, marketability of product offerings, liquidity and results of operations
A large-scale pandemic, the continued threat or occurrence of terrorism, within the U.S. and abroad, or military and other actions, and heightened security measures in response to these types of threats, may cause significant volatility and losses in our investment portfolio from declinesinvolvement in the equity markets and from interest rate changes in the U.S., Europe and elsewhere, and result in loss of life, property damage, disruptions to commerce and reduced economic activity. Some of the assets in our investment portfolio may be adversely affected by declines in the equity markets and reduced economic activity caused by a large-scale pandemic or the continued threat of terrorism. Additionally, a large-scale pandemic or terrorist act could have a material effect on the sales, profitability, competitiveness, marketability of product
offerings, liquidity, and operating results.
Loss of key vendor relationships or failure of a vendor to protect our data, confidential and proprietary information, or personal information of our customers, claimants or employees could affect our operations
We rely on services and products provided by many vendors in the U.S. and abroad. These include, for example, vendors of computer hardware and software, and vendors and/or outsourcing of servicesdivested businesses, such as claim adjustment services, human resource benefits management services and investment management services. Inthrough reinsurance, guarantees or other financial arrangements, following the event that any vendor suffers a bankruptcy or otherwise becomes unable to continue to provide products or services, or fails to protecttransaction. If the acquiring companies do not perform under the arrangements, our confidential, proprietary, and other information (including personal information of customers, claimants or employees), we may suffer operational impairments and financial losses.results could be negatively impacted.
We may be subject to the risks and costs associated with intellectual property infringement, misappropriation and third partythird-party claims
We rely on a combination of contractual rights and copyright, trademark, patent and trade secret laws to establish and protect our intellectual property. Although we use a broad range of measures to protect intellectual property rights, thirdThird parties may infringe or misappropriate our intellectual property. We may have to litigate to enforce and protect intellectual property and to determine its scope, validity or enforceability, which could divert significant resources and prove unsuccessful. An inability to protect intellectual property or an inability to successfully defend against a claim of intellectual property infringement could have a material effect on our business.
We may be subject to claims by third parties for patent, trademark or copyright infringement or breach of usage rights. Any such claims and any resulting litigation could result in significant expense and liability. If third partythird-party providers or we are found to have infringed a third-party intellectual property right, either of us could be enjoined from providing certain products or services or from utilizing and benefiting from certain methods, processes, copyrights, trademarks, trade secrets or licenses. Alternatively, we could be required to enter into costly licensing arrangements with third parties or implement a costly work-around. Any of these scenarios could have a material effect on our business and results of operations.
macroecona01.jpg
Macro, regulatory and risk environment
Conditions in the global economy and capital markets could adversely affect our business and results of operations
Global economic and capital market conditions could adversely impact demand for our products, returns on our investment portfolio and results of operations. The conditions that would have the largest impact on our business include:
Low or negative economic growth
Sustained low interest rates
Rising inflation increasing claims and claims expense
Substantial increases in delinquencies or defaults on debt
Significant downturns in the market value or liquidity of our investment portfolio
Reduced consumer spending and business investment
Stressed conditions, volatility and disruptions in global capital markets or financial asset classes could adversely affect our investment portfolio.
Adverse capital and credit market conditions may significantly affect our ability to meet liquidity needs or obtain credit on acceptable terms
In periods of extreme volatility and disruption in the capital and credit markets, liquidity and credit capacity may be severely restricted. Our access to additional financing depends on a variety of factors such as market conditions, the general availability of credit, the overall availability of credit to our industry, our credit ratings and credit capacity, as well as lenders’ perception of our long- or short-term financial prospects. In such circumstances, our ability to obtain capital to fund operating expenses, financing costs, capital expenditures or acquisitions may be limited, and the cost of any such capital may be significant.
A large-scale pandemic, the occurrence of terrorism or military actions may have an adverse effect on our business
A large-scale pandemic, the occurrence of terrorism or military and other actions, may result in loss of life, property damage, and disruptions to commerce and reduced economic activity. Some of the assets in our investment portfolio may be adversely affected by declines in the equity markets, changes in interest rates, reduced liquidity and economic activity caused by a large-scale pandemic. Additionally, a large-scale pandemic or terrorist act could have a material effect on sales, liquidity and operating results.
The failure in cyber or other information security controls, as well as the occurrence of events unanticipated in our disaster recovery processes and business continuity planning, could result in a loss or disclosure of confidential information, damage to our reputation, additional costs and impair our ability to conduct business effectively
We depend heavily on computer systems, mathematical algorithms and data to perform necessary business functions. There are threats that could impact our ability to protect our data and systems; if the threats are successful, they could impact confidentiality, integrity and availability:
Confidentiality — protecting our data from disclosure to unauthorized parties
Integrity — ensuring data is not changed accidentally or without authorization and is accurate
Availability — ensuring our data and systems are accessible to meet our business needs

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Part I - Item 1A. Risk Factors and Other Disclosures 2019 Form 10-K

We collect, use, store or transmit a large amount of confidential, proprietary and other information (including personal information of customers, claimants or employees) in connection with the operation of our business. Systems are subject to increased attempted cyberattacks and unauthorized access, such as physical and electronic break-ins or unauthorized tampering.
We constantly defend against threats to our data and systems, including malware and computer virus attacks, unauthorized access, system failures and disruptions. Events like these could jeopardize the information processed and stored in, and transmitted through, our computer systems and networks, or otherwise cause interruptions or malfunctions in our operations, which could result in damage to our reputation, financial losses, litigation, increased costs, regulatory penalties and/or customer dissatisfaction.
These risks may increase in the future as threats become more sophisticated and we continue to expand internet and mobile strategies, develop additional remote connectivity solutions to serve our employees and customers, develop and expand products and services designed to protect customers’ digital footprint, and build and maintain an integrated digital enterprise. Our increased use of third-party services (e.g., cloud technology and software as a service) can make it more difficult to identify and respond to cyberattacks in any of the above situations. Third parties to whom we outsource certain functions are also subject to these risks.
Personal information is subject to an increasing number of federal, state, local and international laws and regulations regarding privacy and data security, as well as contractual commitments. Any failure or perceived failure by us to comply with such obligations may result in governmental enforcement actions and fines, litigation or public statements against us by consumer advocacy groups or others and could cause our employees and customers to lose trust in us, which could have an adverse effect on our reputation and business.
calloutarrow.jpgSee the Regulation section, Privacy Regulation and Data Security, for additional information.
The occurrence of a disaster, such as a natural catastrophe, pandemic, industrial accident, blackout, terrorist attack, war, cyberattack, computer virus, insider threat, unanticipated problems with our disaster recovery processes, or a support failure from external providers, could have an adverse effect on our ability to conduct business and on our results of operations and financial condition, particularly if those events affect our computer-based data processing, transmission, storage, and retrieval systems or destroy data. If a significant number of employees were unavailable in the event of a disaster, our ability to effectively conduct business could be severely compromised. Our systems are also subject to compromise from internal threats.
Losses from changing climate and weather conditions may adversely affect our financial condition, profitability or cash flows
Climate change may affect the occurrence of certain natural events, such as an increase in the frequency or severity of wind, tornado, hailstorm and thunderstorm events due to increased convection in the atmosphere. There could also be more frequent wildfires in certain geographies, more flooding and the potential for increased severity of hurricanes due to higher sea surface temperatures. As a result, incurred losses from such events and the demand, price and availability of reinsurance coverages for automobile and homeowners insurance may be affected.
Climate change may also impact insurability by impairing our ability to identify and quantify potential hazards that will result in losses and offer our customers products at an affordable price.  Our investment portfolio is also subject to the effects of climate change as economic shifts alter the return dynamic of long-term investments and reduce valuations.
Due to significant variability associated with future changing climate conditions, we are unable to predict the impact climate change will have on our businesses.
We are subject to extensive regulation, and potential further restrictive regulation may increase operating costs and limit growth
Many of our affiliates operate in the highly regulated insurance and broader financial services sector and are subject to extensive laws and regulations that are complex and subject to change. Changes may lead to additional expenses, increased legal exposure, increased reserve or capital requirements limiting our ability to grow or to achieve targeted profitability. Moreover, laws and regulations are administered and enforced by governmental authorities that exercise interpretive latitude, including state insurance regulators; state securities administrators; state attorneys general as well as federal agencies including the SEC, the Financial Industry Regulatory Authority, the Department of Labor, the U.S. Department of Justice and Legal Risksthe National Labor Relations Board. Consequently, compliance with one regulator’s or enforcement authority’s interpretation of a legal issue may not result in compliance with another’s interpretation of the same issue.
In addition, there is risk that one regulator’s or enforcement authority’s interpretation of a legal issue may change to our detriment. There is also a risk that changes in the overall legal environment may cause us to change our views regarding the actions we need to take from a legal risk management perspective. This could necessitate changes to our practices that may adversely impact our business. In some cases, state insurance laws and regulations are generally intended to protect or benefit purchasers or users of insurance products, not holders of securities that we issue. These laws and regulations may limit our ability to grow or to improve the profitability of our business.

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2019 Form 10-KPart I - Item 1A. Risk Factors and Other Disclosures


A regulatory environment that requires rate increases to be approved, and that can dictate underwriting practices and mandate participation in loss sharing arrangements may adversely affect our results of operations and financial condition
From time to time, politicalPolitical events and positions can affect the insurance market, including efforts to suppress rates to a level that may not allow us to reach targeted levels of profitability. For example, if our loss ratio compares favorably to that of the industry, state or provincial regulatory authorities may impose rate rollbacks, require us to pay premium refunds to policyholders, or challenge or otherwise delay our

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Part I - Item 1A. Risk Factors and Other Disclosures 2017 Form 10-K

efforts to raise rates even if the property and casualty industry generally is not experiencing regulatoryRegulatory challenges to rate increases. Such challenges affect our ability to obtain approval forincreases may restrict rate changes that may be required to achieve targeted levels of profitability and returns on equity. Moreover, our ability to purchase reinsurance required to reduce catastrophe risk in designated areas may be dependent upon the ability to adjust rates for its cost. If we are unsuccessful, our results of operations could be negatively impacted.    
In addition, certain states have enacted laws that require an insurer conducting business in that state to participate in assigned risk plans, reinsurance facilities and joint underwriting associations. Certain states also require the insurer to offer coverage to all consumers, often restricting an insurer’s ability to charge the price it might otherwise charge.charge for the risk acceptance. In these markets, we may be compelled to underwrite significant amounts of business at lower-than-desired rates, possibly leading to an unacceptable return on equity. Alternatively, as the facilities recognize a financial deficit, they could have the ability to assess participating insurers, adversely affecting our results of operations and financial condition. Laws and regulations of many states also limit an insurer’s ability to withdraw from one or more lines of insurance, there, except pursuant to a plan that is approved by the state insurance department. Additionally, certainCertain states require an insurer to participate in guaranty funds for impaired or insolvent insurance companies. These funds periodically assess losses against all insurance companies doing business in the state. Our results of operations and financial condition could be adversely affected by any of these factors.
Regulatory reforms, and the more stringent application of existing regulations, may make it more expensive for us to conduct our business
The federal government has enacted comprehensive regulatory reforms for financial services entities. As part of a larger effort to strengthen the regulation of the financial services market, certain reforms are applicable to the insurance industry.
In recent years, the state insurance regulatory framework has come under public scrutiny. Members of Congress have discussed proposals to provide for federal chartering of insurance companies. The Federal Insurance Office (“FIO”) and Financial Stability Oversight Council (“FSOC”) were also established. Ifestablished, and the FSOC were to determinefederal government may enact reforms that Allstate is a “systemically important” nonbank financial company, Allstate would be subject to regulation byaffect the Federal Reserve Board. We can make no assurances regarding thestate insurance regulatory framework. The potential impact of state or federal measures that change the nature or scope of insurance and financial regulation.
In 2016, the U.S. Department of Labor (“DOL”) issued a rule that expands the range of activities that would be considered to be “investment advice” and establishes a new framework for determining whether a personregulation is a fiduciary when selling mutual funds, variable and indexed annuities, or variable life products
in connection with an IRA or employee benefit plan covered under ERISA. See the Regulation section, Broker-Dealers, Investment Advisors and Investment Companies, for additional information.
Such regulatory reforms, additional legislative or regulatory requirements and any further stringent enforcement of existing regulationsuncertain but may make it more expensive for us to conduct business and limit our ability to grow or to achieve profitability.
ChangesWe have business process and information technology operations in tax lawsCanada, India and the United Kingdom that are subject to operating, regulatory and political risks in those countries. We may affect our operations, decrease salesincur substantial costs and profitabilityother negative consequences if any of products and adversely affect our financial condition
The Tax Legislation contains numerous changes,these occur, including a permanent reduction of the corporate income tax rate from 35% to 21% beginning January 1, 2018, and a change to the international system of taxation to a modified territorial system. While we believe the overall effect of the Tax Legislation may have a positive impact on us and our customers, it also includes changes to the income tax basis for the amortization periods for deferred acquisition costs, the computation of insurance tax reserves, deductibility of certain corporate expenses and rules relating to the dividends received deduction that, when taken separately, will not be beneficial to us.
Under current federal and state income tax law, certain products, primarily life insurance, receive beneficial tax treatment. This favorable treatment may give some products a competitive advantage over noninsurance products. Congress and various state legislatures occasionally consider legislation that could reduce or eliminate the beneficial policyholder tax treatment currently applicable to life insurance. Congress and state legislatures also consider proposals to reduce the taxation of certain products or investments that may compete with life insurance. Legislation that increases the taxation on insurance products or reduces the taxation on competing products could lessen the advantage or create a disadvantage for some products by making them less competitive. Such proposals, if adopted, could impact the demand for certain of our life insurance products that offer income tax deferrals and may have a materialan adverse effect on our profitability and financial condition and could result in the surrender of some existing contracts and policies. In addition, changes in the federal estate tax laws could negatively affect the demand for the types of life insurance used in estate planning.
We may not be able to mitigate the capital impact associated with statutory reserving and capital requirements, potentially resulting in a need to increase prices, reduce sales of certain products, and/or accept a return on equity below original levels assumed in pricing
Regulatory capital and reserving requirements affect the amount of capital required to be maintained by our life insurance companies.  Changes to capital or reserving requirements or regulatory interpretations may result in additional capital held in our life insurance companies. To support statutory reserves for certain life insurance products, we currently utilize reinsurance and captive reserve financing solutions for

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2017 Form 10-KPart I - Item 1A. Risk Factors and Other Disclosures


financing a portion of our statutory reserve requirements deemed to be non-economic. Changes to capital or reserving requirements or an inability to continue existing financing as a result of market conditions or otherwise could require us to increase prices, reduce our sales of certain products, and/or accept a return on equity below original levels assumed in pricing.
Changes in accounting standards issued by the Financial Accounting Standards Board or other standard-setting bodies may adversely affect ourbusiness, results of operations and financial condition
Our financial statements are subject to the application of generally accepted accounting principles, which are periodically revised, interpreted and/or expanded. Our life insurance business involves products that remain in force for extended time periods. Accordingly, we may be required to adopt new guidance or interpretations, including those that relate to products which remain in force for extended time periods and were designed and issued in contemplation of a different accounting framework, which may have a material effect on our results of operations and financial condition that is either unexpected or has a greater impact than expected. For a description of changes in accounting standards that are currently pending and, if known, our estimates of their expected impact, see Note 2 of the consolidated financial statements.
Our policyholders and shareholders make decisions in part based on an evaluation of our reported financial condition, results of operations as well as the stability and predictability of those conditions and results. Potential accounting changes that retroactively affect long-duration insurance contracts and require more market-based measurements may introduce substantial variability and may unfavorably impact our reported financial condition and results of operations as well as their stability and predictability. The potential impacts of a retroactive accounting change applied to long-duration insurance contracts could be pervasive and may unfavorably impact policyholder and shareholder assessments of our financial condition and results of operations.condition.
Losses from legal and regulatory actions may be material to our results of operations, cash flows and financial condition
We are involved in various legal actions, including class actionclass-action litigation challenging a range of company practices and coverage provided by our insurance products, some of which involve claims for substantial or indeterminate amounts. We are also involved in various regulatory actions and inquiries, including market conduct exams by state insurance regulatory agencies. In the event of an unfavorable outcome in any of these matters, the ultimate liability may be in excess ofmore than amounts currently accrued if any,or disclosed in our reasonably possible loss range and may be material to our results of operations, cash flows and financial condition. The aggregate estimate of the range of reasonably possible loss in excess of the amount accrued, if any, disclosed in
calloutarrow.jpgSee Note 14 of the
consolidated financial statements is not an indicationstatements.
Changes in or the application of expected loss, if any.accounting standards issued by standard-setting bodies and changes in tax laws may adversely affect our results of operations and financial condition
We are subject to extensive regulation and potential further restrictive regulation may increase our operating costs and limit our growth
As insurance companies, broker-dealers, investment advisers, investment companies and other types of companies, many of our subsidiaries are subject to extensive laws and regulations that are complex and subject to change. Changes may sometimes lead to additional expenses, increased legal exposure, increased required reserves or capital, and additional limits on our ability to grow or to achieve targeted profitability. Moreover, laws and regulations are administered and enforced by a number of different governmental authorities, each of which exercises a degree of interpretive latitude, including state insurance regulators; state securities administrators; state attorneys general as well as federal agencies including the SEC, the Financial Industry Regulatory Authority, the DOL, the U.S. Department of Justice and the National Labor Relations Board. Consequently, weOur financial statements are subject to the risk that compliance with any particular regulator’s or enforcement authority’s interpretationapplication of a legal issue may not result in compliance with another’s interpretation of the same issue, particularly when compliance is judged in hindsight.
In addition, there is risk that any particular regulator’s or enforcement authority’s interpretation of a legal issue may change over time to our detriment. There is also a risk that changesaccounting principles generally accepted in the overall legal environmentUnited States of America, which are periodically revised, interpreted and/or expanded. Accordingly, we may cause usbe required to change our views regarding the actions we need to take from a legal risk management perspective. This would necessitate changes to our practices thatadopt new guidance or interpretations, which may adversely impact our business. Furthermore, in some cases, these laws and regulations are designed to protect or benefit the interests of a specific constituency rather than a range of constituencies. For example, state insurance laws and regulations are generally intended to protect or benefit purchasers or users of insurance products, not holders of securities that we issue. These laws and regulations may limit our ability to grow or to improve the profitability of our business.
Our participation in certain state industry pools and facilities subjects us to the risk that reimbursement for qualifying claims and claims expenses may not be received, which could have a material effect on our results of operations and financial condition and could adversely impact financial strength ratings.
Market declines, changes in business strategies or other events impacting the fair value of goodwill or purchased intangible assets could result in an impairment charge to income
Pending changes to accounting for long-duration insurance contracts such as traditional life, life-contingent immediate annuities and certain voluntary accident and health insurance products will have a material effect on reserves and could adversely impact financial strength ratings
Realization of our deferred tax assets assumes that we can fully utilize the deductions recognized for tax purposes; we may recognize additional tax expense if these assets are not fully utilized
New tax legislative initiatives may be enacted that may impact our effective tax rate and could adversely affect our tax positions or tax liabilities
calloutarrow.jpgSee MD&A, Application of Critical Accounting Estimates and Note 2 of the consolidated financial statements for further details.
Loss of key vendor relationships or failure of a vendor to protect our data, confidential and proprietary information, or personal information of our customers, claimants or employees could adversely affect our operations
We have exposure associated withrely on services and products provided by many vendors in the Michigan Catastrophic Claim Association (“MCCA”), a state-mandated indemnification mechanism for personal injury protection losses that exceed a retention level which is adjusted upward every other MCCA fiscal year based on a formula. We also have exposure associated with the New Jersey Property-Liability Insurance Guaranty Association (“PLIGA”) which provides reimbursement to insurers for certain qualifying medical benefits portionU.S. and abroad. These include, vendors of personal injury protection coverage paid in excess of certain levels. We also have exposure associated with the North Carolinacomputer hardware, software, cloud


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Part I - Item 1A. Risk Factors and Other Disclosures 20172019 Form 10-K


Reinsurance Facility (“NCRF”), which provides automobile liabilitytechnology and software as a service, as well as vendors and/or outsourcing of services such as:
Claim adjustment or call center services
Human resource benefits management
Information technology support
Investment management services
If any vendor becomes unable to continue to provide products or services, or fails to protect our confidential, proprietary, and other information, we may suffer operational impairments and financial losses.
Our ability to attract, develop, and retain talent to maintain appropriate staffing levels, and establish a successful work culture is critical to our success
Competition from within the insurance industry and from other industries, including the technology sector, for qualified employees with highly specialized knowledge in areas such as underwriting, data and analytics, technology and e-commerce, has often been intense and we have experienced increased competition in hiring and retaining employees.
Factors that affect our ability to drivers that insurers are not otherwise willing to insure. The MCCAattract and NCRF are currently operatingretain such employees include:
Compensation and benefits
Training and re-skilling programs
Reputation as a successful business with a statutory surplus deficit. Our reinsurance recoverable on paidculture of fair hiring, and unpaid claims from the MCCA, PLIGAof training and NCRF was $5.26 billion, $493 millionpromoting qualified employees
Recognize and $86 million, respectively, asrespond to changing trends and other circumstances that affect employees
The unexpected loss of December 31, 2017.
The MCCA is funded by annually assessing participating member companies actively writing motor vehicle coverage in Michigan on a per vehicle basis. The MCCA’s calculation of the annual assessment is based upon the total of members’ actuarially determined present value of expected payments on lifetime claims by all persons expected to be catastrophically injured in that year, its operating expenses and adjustments for the amount of excesses or deficiencies in prior assessments. The MCCA reimburses all current and former member companies (whether or not actively writing motor vehicle coverage in Michigan) for qualifying claims and claims expenses incurred while the member companies were actively writing the mandatory personal injury protection coverage in Michigan.
The MCCA’s annual assessments have been sufficient to fund current operations and member companies’ reimbursements to date since inception, but they have not resulted in sufficient pre-funding of its ultimate obligation to reimburse all expected future billings from member companies for reimbursement of their ultimate qualifying claims. There is no method by which insurers are able to obtain the benefit of managed care programs to reduce claims costs through the MCCA. Member companies actively writing automobile coverage in Michigan include the MCCA annual assessments in determining the level of premiums to charge insureds in the state.
The MCCA has a statutory accounting permitted practice that has been granted by the Michigan Department of Insurance to discount its liabilities for loss and loss adjustment expense. As of June 30, 2017, the date of the most recent statutory financial reports, the permitted practice reduced the MCCA’s accumulated deficit of $48.71 billion by $46.08 billion to $2.63 billion. Calculation of the pre-funding shortfall is dependent on actuarial estimates and investment funding decisions. The MCCA is not pursing economic actions approved by the Michigan Department of Insurance that may eliminate the accumulated deficit. As of December 31, 2016, our auto market share in Michigan was 8.6%.
Technological changes such as autonomous or partially autonomous vehicles or technologies that facilitate ride sharing could significantly impact the number of vehicles in use or the extent of customer needs for vehicle insurance. Although the timing and extent of the technology changes and their impact on the numbers of motor vehicle insurance policies and the extent of their coverage in Michigan are uncertain, these changes may result in a diminished number of insured vehicles over which MCCA assessments can be recovered. If this occurs, we may not be able to recover all of the MCCA’s assessments through our
insurance premiums collected from our insureds. Consequently, we may experience increased costs to operate our business. Moreover, the MCCA may not be able to sufficiently assess member companies annually to fund its obligation to reimburse its ultimate obligation to all member companies for qualifying claims and claims expenses. Our inability to recover MCCA annual assessments from insureds or obtain reimbursement for the payment of covered claims ultimately reimbursable by the MCCAkey personnel could have a material effectadverse impact on our results of operations and financial condition.
Impacts from the Covered Agreement may involve changes in state insurance laws that may adversely affect our results of operations and financial condition
Existing laws in 15 states require some form of collateral to be posted for the benefitbusiness because of the ceding insurer when an assuming reinsurer is not domiciled in the ceding company’s stateloss of domicile. In the remaining states, laws governing reinsurance typically require an assuming reinsurer to post an amount of collateral, based on an independently determined financial strength rating and other factors including whether a particular reinsurer has achieved certified status. Under Dodd-Frank, a Covered Agreement may pre-empt state insurance laws that are inconsistent with its terms. The Covered Agreement signed by the U.S. and EU provides states with five years from the date of signature to conform their laws with its terms to avoid preemption. The Covered Agreement between the U.S. and EU could eliminate the requirement for all EU reinsurers that meet certain minimum requirements to post collateral. The elimination of existing collateral requirements could adversely affect our results of operations and financial condition if reinsurers fail to pay our reinsurance billings.
Strategic Risks
Our future growth and profitability are dependent in part on our ability to successfully operate in an insurance industry that is highly competitive
Manyskills, knowledge of our primary competitors have well-established national reputationsproducts and market similar products. In addition,offerings and years of industry experience and, in some cases, the difficulty of promptly finding qualified replacement personnel.
Misconduct or fraudulent acts by employees, agents and third parties may expose us to financial loss, disruption of business, regulatory assessments and reputational harm
The company and the insurance industry consistently attracts well-capitalized new entrantsare inherently susceptible to past and future misconduct or fraudulent activities by employees, representative agents, vendors, customers and other third parties.  These activities could include:
Fraud against the market.company, its employees and its customers through illegal or prohibited activities
We have invested in growth strategies by utilizing unique customer value propositions for eachUnauthorized acts or representations, unauthorized use or disclosure of our brands, differentiated product offeringspersonal or proprietary information, deception, and distinctive advertising campaigns. If we are unsuccessful in generating new business, retaining a sufficient numbermisappropriation of customers, retaining or acquiring key relationships or renewing contracts within our voluntary benefits or protection plan businesses, our ability to maintain or increase premiums written or the ability to sell our products could be adversely impacted. In addition, if we experience unexpected increases in underlying costs, such as the frequency or severity of claims costs, it could result in decreases in profitability and lead to price increases. This, in turn, could negatively impact our competitive position leading to a decline in new and renewal business. Further, many of our

The Allstate Corporation 27


2017 Form 10-KPart I - Item 1A. Risk Factors and Other Disclosures


competitors are also using data analytics to improve pricing accuracy, be more targeted in marketing, strengthen customer relationships and provide more customized services. They may obtain a competitive advantage if they are able to use data analytics more effectively than we currently do.
Because of the competitive nature of the insurance industry, there can be no assurance that we will continue to compete effectively within our industry, or that competitive pressures will not have a material effect on our business, results of operations or financial condition. This includes competition for producers such as exclusive and independent agents and their licensed sales professionals. Growth and retention may be materially affected if we are unable to attract and retain these producers or if the producers are unable to attract and retain their licensed sales professionals or customers. Furthermore, certain competitors operate using a mutual insurance company structure and therefore may have dissimilar profitability and return targets.
Our ability to successfully operate may also be impaired if we are not effective in developing the talent and skills of our human resources, attracting and assimilating new executive talent into our organization, retaining experienced and qualified employees or deploying human resource talent consistently with our business goals.
The potential benefits of our sophisticated risk segmentation process may not be fully realized
Sophisticated pricing and underwriting methods have allowed us to offer competitive pricing to attract and retain more customers while continuing to operate profitably. However, because many of our competitors seek to adopt underwriting criteria and sophisticated pricing models similar to those we use, our competitive advantage could decline or be lost. Further, the review of such pricing models by regulators and special interest groups may require changes to such models. In addition, competitive pressures could force us to modify these sophisticated pricing models. Furthermore, we cannot be assured that these sophisticated pricing models will accurately reflect the level of losses that we will ultimately incur.
Acquisitions or divestitures of businesses may not produce anticipated benefits resulting in operating difficulties, unforeseen liabilities or asset impairments, which may adversely affect our results of operations and financial condition
The ability to achieve certain anticipated financial benefits from the acquisition of SquareTrade Holding Company, Inc.funds or other businesses depends in part upon our ability to successfully grow the businesses consistent with our anticipated acquisition economics. Our financial results could be adversely affected by unanticipated performance issues, unforeseen liabilities, transaction-related charges, diversion of management time and resources to acquisition integration challenges or growth strategies, loss of key employees, amortization of expenses related to intangibles, charges for impairment of long-term assets or goodwill and indemnifications. In addition,benefits  


 
acquired businesses may not perform as projected, cost savings anticipated from the acquisition may not materialize, and costs associated with the integration may be greater than anticipated. This may result in the company not achieving returns on its investment at the level projected at acquisition. We also may make strategic divestitures from time to time. These transactions may result in continued financial involvement in the divested businesses, such as through reinsurance, guarantees or other financial arrangements, following the transaction. Nonperformance or decline in the financial strength ratings by those divested businesses could affect our future financial results through an increase in policy lapses, decreased future premiums, additional payment obligations, higher costs or asset write-downs. We reinsure life insurance and payout annuity business from Lincoln Benefit Life Company (“LBL”). Premiums and contract charges assumed from LBL totaled $720 million in 2017. A decline in LBL’s financial strength ratings could adversely affect our results of operations by decreasing future premiums.
Reducing our concentration in spread-based business and exiting certain distribution channels may adversely affect annuity reported results
We have been reducing our concentration in spread-based business since 2008 and discontinued offering fixed annuities effective January 1, 2014. We also exited the independent master brokerage agencies and structured settlement annuity brokers distribution channels in 2013 and sold LBL on April 1, 2014. The reduction in sales of these products has and will continue to reduce investment portfolio levels. It may also affect the settlement of contract benefits including sales of assets with unrealized capital losses and affect insurance reserves deficiency testing.

28 www.allstate.com


Part I - Item 1A. Risk Factors and Other Disclosures 2017 Form 10-K

Item 1B.  Unresolved Staff Comments
None.
Item 2.  Properties
Our home office complex is owned and located in Northbrook, Illinois. As of December 31, 2017,2019, the home office complex consists of several buildings totaling 1.9 million square feet of office space on a 186-acre site.
We also operate from approximately 500450 administrative, data processing, claims handling and other support facilities in North America. In addition to our home office facilities, 1.3 million825 thousand square feet are owned and 6.06.1 million square feet are leased.
Outside North America, we own one and lease three properties in Northern Ireland comprising approximately 165,000220 thousand square feet. We also have two leased facilities in India for approximately 250,000434 thousand square feet and two leased facilities in London for 3,3857,182 square feet.
The locations where Allstate exclusive agencies operate in the U.S. are normally leased by the agencies.

Item 3.  Legal Proceedings
Information required for Item 3 is incorporated by reference to the discussion under the heading “Regulation and compliance” and under the heading “Legal and regulatory proceedings and inquiries” in Note 14 of the consolidated financial statements.
Item 4.  Mine Safety Disclosures
Not applicable.


The Allstate Corporation 29



20172019 Form 10-K


Part II
Item 5.  Market for Registrant’s Common Equity, Related Stockholder Matters and Issuer Purchases of Equity Securities
As of January 31, 2018,2020, there were 75,86367,204 holders of record of The Allstate Corporation’s common stock. The principal market for the common stock is the New York Stock Exchange, but itwhere our common stock trades under the trading symbol “ALL”. Our common stock is also listed on the Chicago Stock Exchange. Set forth below are the high, low and closing prices of the New York Stock Exchange Composite listing, and cash dividends declared for the common stock during 2017 and 2016.
Common stock high and low New York Stock Exchange Composite listing prices and cash dividends declared
  2017 2016
  High Low Close Dividends Declared High Low Close Dividends Declared
First quarter $83.09
 $73.04
 $81.49
 $0.37
 $67.92
 $56.03
 $67.37
 $0.33
Second quarter 90.74
 79.09
 88.44
 0.37
 69.95
 64.36
 69.95
 0.33
Third quarter 95.25
 85.59
 91.91
 0.37
 70.38
 67.24
 69.18
 0.33
Fourth quarter 105.36
 90.62
 104.71
 0.37
 74.77
 66.55
 74.12
 0.33
The payment of dividends by Allstate Insurance Company (“AIC”) to The Allstate Corporation is limited by Illinois insurance law to formula amounts based on statutory net income and statutory surplus, as well as the timing and amount of dividends paid in the preceding twelve months. In the twelve-month period ending December 31, 2017, AIC paid dividends of $1.56 billion. Based on the greater of 2017 statutory net income or 10% of statutory surplus, the maximum amount of dividends that AIC will be able to pay, without prior Illinois Department of Insurance approval, at a given point in time in 2018 is $2.87 billion, less dividends paid during the preceding twelve months measured at that point in time. Notification and approval of intercompany lending activities are also required by the Illinois Department of Insurance for those transactions that exceed formula amounts based on statutory admitted assets and statutory surplus.
Common stock performance graph
The following performance graph compares the cumulative total shareholder return on Allstate Common Stockcommon stock for a five-year period (December 31, 20122014 to December 31, 2017)2019) with the cumulative total return of the S&P Property and Casualty Insurance Index (S&P P/C) and the S&P’s 500 stock index.
chart-12ada5f62b7958b3a50.jpg
Value at each year-end of $100 initial investment made on December 31, 2012
Value at each year-end of $100 initial investment made on December 31, 2014Value at each year-end of $100 initial investment made on December 31, 2014
 12/31/2012
 12/31/2013
 12/31/2014
 12/31/2015
 12/31/2016
 12/31/2017
 12/31/2014
 12/31/2015
 12/31/2016
 12/31/2017
 12/31/2018
 12/31/2019
Allstate $100.00
 $138.26
 $180.93
 $163.00
 $198.05
 $283.74
 $100.00
 $90.04
 $109.58
 $157.38
 $126.66
 $175.82
S&P P/C $100.00
 $138.13
 $159.42
 $174.29
 $201.30
 $245.90
 $100.00
 $109.53
 $126.73
 $155.10
 $147.83
 $186.07
S&P 500 $100.00
 $132.04
 $149.89
 $151.94
 $169.82
 $206.49
 $100.00
 $101.37
 $113.49
 $138.26
 $132.19
 $173.80




30 www.allstate.com



20172019 Form 10-K




Issuer Purchases of Equity Securities
Period 
Total number of shares
(or units) purchased (1)
 
Average price
paid per share
(or unit)
 
Total number of shares (or units) purchased as part of publicly announced plans or programs (3)
 
Maximum number (or approximate dollar value) of shares (or units) that may yet be purchased under the plans or programs (4)
 
Total number of shares
(or units) purchased (1)
 
Average price
paid per share
(or unit)
 
Total number of shares (or units) purchased as part of publicly announced plans or programs (3)
 
Maximum number (or approximate dollar value) of shares (or units) that may yet be purchased under the plans or programs (4)
October 1, 2017 -
October 31, 2017
       
October 1, 2019 -
October 31, 2019
        
Open Market Purchases 1,796,030
 $92.8883
 1,789,717
   2,479,268
 $107.41
 2,472,623
  
November 1, 2017 -
November 30, 2017
        
November 1, 2019 -
November 30, 2019
        
Open Market Purchases 2,028,067
 99.3560
 1,512,700
   122,866
 $106.19
 112,930
  
December 1, 2017 -
December 31, 2017
        
ASR Agreement (2)
 2,487,805
 
 2,487,805
   4,013,220
 
 4,013,220
  
December 1, 2019 -
December 31, 2019
        
Open Market Purchases 473,424
 98.0832
 70,000
   54
 $110.14
 
  
Total 6,785,326
   5,860,222
 $1.27 billion 6,615,408
   6,598,773
 $259 million
(1) 
In accordance with the terms of its equity compensation plans, Allstate acquired the following shares in connection with the vesting of restricted stock units and performance stock awards and the exercise of stock options held by employees and/or directors. The shares were acquired in satisfaction of withholding taxes due upon exercise or vesting and in payment of the exercise price of the options.
October: 6,3136,645
November: 515,3679,936
December: 12454
(2) 
On December 8, 2017,November 1, 2019, Allstate entered into an accelerated share repurchase agreement (“ASR Agreement”agreement”) with Morgan StanleyGoldman Sachs & Co. LLC (“Morgan Stanley”Goldman Sachs”), to purchase $300$500 million of our outstanding shares of common stock. In exchange for an upfront payment of $300$500 million, Morgan StanleyGoldman Sachs initially delivered 2,487,8054.01 million shares to Allstate. ThisThe ASR agreement settled on January 5, 2018,8, 2020, and we repurchased a total of 2.924.6 million shares at an average price of $102.8811.$109.51.
(3) 
From time to time, repurchases under our programs are executed under the terms of a pre-set trading plan meeting the requirements of Rule 10b5-1(c) of the Securities Exchange Act of 1934.
(4) 
On May 4, 2016,October 31, 2018, we announced the approval of a common share repurchase program for $1.5$3 billion, which was completed on August 21, 2017. On August 1, 2017, we announced the approval of a new common share repurchase program for $2 billion, which is expected to be completed by February 2019.in January 2020.



The Allstate Corporation 31



20172019 Form 10-K


Item 6.  Selected Financial Data
5-year summary of selected financial data
($ in millions, except per share data and ratios) 2017 2016 2015 2014 2013
($ in millions, except per share data) 2019 2018 2017 2016 2015
Consolidated Operating Results                    
Insurance premiums and contract charges $34,678
 $33,582
 $32,467
 $31,086
 $29,970
 $38,577
 $36,513
 $34,678
 $33,582
 $32,467
Other revenue 1,054
 939
 883
 865
 863
Net investment income 3,401
 3,042
 3,156
 3,459
 3,943
 3,159
 3,240
 3,401
 3,042
 3,156
Realized capital gains and losses 445
 (90) 30
 694
 594
Realized capital gains and losses (1)
 1,885
 (877) 445
 (90) 30
Total revenues 38,524

36,534

35,653

35,239

34,507
 44,675

39,815

39,407

37,399

36,516
Net income applicable to common shareholders 3,073
 1,761
 2,055
 2,746
 2,263
 4,678
 2,012
 3,438
 1,692
 2,138
Net income applicable to common shareholders per common share:                    
Net income applicable to common shareholders per common share - Basic 8.49
 4.72
 5.12
 6.37
 4.87
 14.25
 5.78
 9.50
 4.54
 5.33
Net income applicable to common shareholders per common share - Diluted 8.36
 4.67
 5.05
 6.27
 4.81
 14.03
 5.70
 9.35
 4.48
 5.26
Cash dividends declared per common share 1.48
 1.32
 1.20
 1.12
 1.00
 2.00
 1.84
 1.48
 1.32
 1.20
Consolidated Financial Position                    
Investments $82,803
 $81,799
 $77,758
 $81,113
 $81,155
 $88,362
 $81,260
 $82,803
 $81,799
 $77,758
Total assets (1)
 112,422
 108,610
 104,656
 108,479
 123,460
Total assets 119,950
 112,249
 112,422
 108,610
 104,656
Reserves for claims and claims expense, life-contingent contract benefits and contractholder funds 58,308
 57,749
 57,411
 57,832
 58,547
 57,704
 58,002
 58,308
 57,749
 57,411
Long-term debt 6,350
 6,347
 5,124
 5,140
 6,141
 6,631
 6,451
 6,350
 6,347
 5,124
Shareholders’ equity 22,551
 20,573
 20,025
 22,304
 21,480
 25,998
 21,312
 22,551
 20,569
 20,020
Shareholders’ equity per diluted common share 57.58
 50.77
 47.34
 48.24
 45.31
 73.12
 57.56
 57.58
 50.76
 47.33
(1) 
As of December 31, 2013, total assets include $11.98 billion of investments that were classified as held for sale relatingDue to the saleadoption of Lincoln Benefit Life Company.a new accounting standard for the recognition and measurement of financial assets and financial liabilities, the periodic change in fair value of equity investments is recognized within realized capital gains and losses on the Consolidated Statements of Operations effective January 1, 2018. As a result, 2019 and 2018 net realized capital gains and losses are not comparable to other periods presented.


32 www.allstate.com



20172019 Form 10-K




Item 7.   Management’s Discussion and Analysis of Financial Condition and Results of Operations
Overview and Segment Results Page
Overview and 20172019 Highlights
 
Property-Liability ResultsOperations
 
 
 Allstate brand
 
  Esurance brand
 
  Encompass brand
 
Service Businesses 
Service Businesses 
Allstate Life 
Allstate Benefits 
Allstate Annuities 
Key Business Area Results and Updates
 
 
 
 
Application of Critical Accounting Estimates 
 
 




The Allstate Corporation 33



20172019 Form 10-K


2019 Highlights
Overview
The following discussion highlights significant factors influencing the consolidated financial position and results of operations of The Allstate Corporation (referred to in this document as “we,” “our,” “us,” the “Company” or “Allstate”). It should be read in conjunction with the 5-year summary of selected financial data, consolidated financial statements and related notes found under Part II. Item 6. and Item 8. contained herein.
In fourth quarterThis section of this Form 10-K generally discusses 2019 and 2018 results and year-to-year comparisons between 2019 and 2018. Discussions of 2017 we changed from fourresults and year-to-year comparisons between 2018 and 2017 that are not included in this Form 10-K can be found in Management’s Discussion and Analysis (“MD&A”) in Part II, Item 7 of our annual report on Form 10-K for 2018, filed February 15, 2019, and the Company’s Current Report on Form 8-K filed on May 16, 2019, Exhibit 99.1, reflecting the Company’s 2018 Form 10-K with adjustments to seven reportable segments. These segments align with our key productPart II. Item 6., Item 7. and service offeringsItem 8. for the Company’s change in accounting principle for pension and reflect the manner in which our chief operating decision maker reviews performance and makes decisions about the allocation of resources. To conform to the current year presentation, certain amounts in the prior years’ financial information have been updated to reflect changes in reportable segments. For additional information on the changes in reportable segments, see Notes 1, 2 and 4 of the consolidated financial statements.other postretirement benefit plans.
The most important factors we monitor to evaluate the financial condition and performance for our reportable segments and the Company include:
Allstate Protection: premium, policies in force (“PIF”), new business sales, policy retention, price changes, claim frequency and severity, catastrophes, loss ratio, expenses, underwriting results, and relative competitive position.
Service Businesses: revenues, premium written, PIF, adjusted net income and net income.
Allstate Life: premiums and contract charges, new business sales, PIF, benefit spread, expenses, adjusted net income and net income.
Allstate Benefits: premiums, new business sales, PIF, benefit ratio, expenses, adjusted net income and net income.
Allstate Annuities: investment spread, asset-liability matching, contract benefits, expenses, adjusted net income, net income and invested assets.
Investments: exposure to market risk, asset allocation, credit quality/experience, total return, net investment income, cash flows, realized capital gains and losses, unrealized capital gains and losses, stability of long-term returns, and asset and liability duration.
Financial condition: liquidity, parent holding company deployable assets, financial strength ratings, operating leverage, debt levels, book value per share and return on equity.
Allstate Protection: premium, policies in force (“PIF”), new business sales, policy retention, price changes, claim frequency and severity, catastrophes, loss ratio, expenses, underwriting results, and relative competitive position.
Service Businesses: revenues, premium written, PIF, adjusted net income and net income.
Allstate Life: premiums and contract charges, new business sales, PIF, benefit spread, investment spread, expenses, adjusted net income and net income.
Allstate Benefits: premiums, new business sales, PIF, benefit ratio, expenses, adjusted net income and net income.
Allstate Annuities: investment spread, asset-liability matching, contract benefits, expenses, adjusted net income, net income and invested assets.
Investments: exposure to market risk, asset allocation, credit quality/experience, total return, net investment income, cash flows, realized capital gains and losses, unrealized capital gains and losses, stability of long-term returns, and asset and liability duration.
Financial condition: liquidity, parent holding company deployable assets, financial strength ratings, operating leverage, debt levels, book value per share and return on equity.
 
Measuring segment profit or loss
The measure of segment profit or loss used in evaluating performance is underwriting income for the Allstate Protection and Discontinued Lines and Coverages segments and adjusted net income for the Service Businesses, Allstate Life, Allstate Benefits, Allstate Annuities, and Corporate and Other segments.
Underwriting income is calculated as premiums earned and other revenue, less claims and claims expense (“losses”), amortization of DAC,deferred policy acquisition costs (“DAC”), operating costs and expenses, and restructuring and related charges and amortization or impairment of purchased intangibles, as determined using accounting principles generally accepted in the United States of America (“GAAP”). We use this measure in our evaluation of results of operations to analyze the profitability of the Property-Liability insurance operations separately from investment results. Underwriting income is reconciled to net income applicable to common shareholders in the Property-Liability ResultsOperations section of Management’s Discussion and Analysis (“MD&A”).
Adjusted net income is net income applicable to common shareholders, excluding:
  Realized capital gains and losses, after-tax, except for periodic settlements and accruals on non-hedge derivative instruments, which are reported with realized capital gains and losses but included in adjusted net income
  Pension and other postretirement remeasurement gains and losses, after-tax
Valuation changes on embedded derivatives not hedged, after-tax


Amortization of DAC and DSI,deferred sales inducement costs (“DSI”), to the extent they resulted from the recognition of certain realized capital gains and losses or valuation changes on embedded derivatives not hedged, after-tax
Business combination expenses and the amortization or impairment of purchased intangible assets, after-tax
Gain (loss) on disposition of operations, after-tax
Adjustments for other significant non-recurring, infrequent or unusual items, when (a) the nature of the charge or gain is such that it is reasonably unlikely to recur within two years, or (b) there has been no similar charge or gain within the prior two years
Adjusted net income is reconciled to net income applicable to common shareholders in the Service Businesses, Allstate Life, Allstate Benefits and Allstate Annuities Segment sections of MD&A.




34 www.allstate.com



20172019 Form 10-K




2017 Highlights
Allstate Delivered on 2019 Operating Priorities (1)
Better Serve CustomersEnterprise Net Promoter Score increased with improvement at most businesses
Grow Customer BaseTotal policies in force reached 145.9 million, a 27.7% increase from prior year
Property-Liability policies increased 1.3% from prior year to 33.7 million
Achieve Target Returns on CapitalStrong results in Property-Liability insurance with a combined ratio of 92.0
21.7% return on average common shareholders’ equity in 2019
Proactively Manage InvestmentsNet investment income of $3.2 billion in 2019 reflects higher market-based portfolio yields
Performance-based results were below expectations, but long-term returns have been strong
Total return of 9.2% on $88.4 billion investment portfolio in 2019
Build Long-Term Growth PlatformsAccelerating Transformative Growth Plan
Arity continued to expand telematics usage and capabilities

Expanding Allstate Identity Protection
(1)
2020 operating priorities will remain consistent with the 2019 priorities.
Consolidated Net Income
($ in billions)millions)
chart-37b0421fa9755acd973.jpg
2017 vs. 2016 - Increase wasConsolidated net income applicable to common shareholders increased $2.67 billion in 2019 compared to 2018, primarily due to higher Allstate Protection insurance premiums, a tax benefit from the Tax Legislation, net realized capital gains in 2017 compared to net realized capital losses in 2016, higher net investment income, lower claims and claims expense, partially offset by higher catastrophe losses. The Property-Liability combined ratio was 93.6 in 2017 compared to 96.0 in 2016.
2016 vs. 2015 - Decrease was primarily due to higher claims and claims expense and catastrophe losses, net realized capital losses in 2016 compared to net realized capital gains in 20152019 compared to losses in 2018 from increased valuations on equity investments and lower net investmenthigher underwriting income partially offset by higherin Allstate Protection insurance premiums.Protection.
Total Revenue
($ in billions)millions)


chart-25274de3f7265568a07.jpg
2017 vs. 2016 - Increase was primarily dueTotal revenue increased 12.2% in 2019 compared to higher Allstate Protection insurance premiums,2018, driven by net realized capital gains in 20172019 compared to net realized capital losses in 2016, higher net investment income2018 and the acquisition of SquareTrade.

2016 vs. 2015 - Increase was primarily due to higher Allstate Protectiona 5.7% increase in insurance premiums and lifecontract charges. Insurance premiums increased in the following segments: Allstate Protection (Allstate and annuity premiumsEsurance brands), Service Businesses (Allstate Protection Plans and contract charges, partially offset by net realized capital losses in 2016 compared to net realized capital gains in 2015Allstate Dealer Services), Allstate Life and lower net investment income.Allstate Benefits.
Net Investment Income

($ in billions)millions)
chart-71161410f7835ece8ea.jpg
2017 vs. 2016 - 2017 benefitedNet investment income decreased 2.5% in 2019 compared to 2018, primarily due to lower income from strong performance-based investment results, primarily from limited partnerships, an increase in invested assets and stable market-based yields, partially offset by higher employee-related expenses. Limited partnership income reflects continued growth of our performance-based portfolio and included asset appreciation and sales of underlying investments.

2016 vs. 2015 - Decrease was primarily due to lower fixed income yields resulting from lower market yields and portfolio repositioning (including both the 2015 maturity profile shortening in the portfolio supporting annuity liabilities and the shift to performance-based investments).market-based portfolio.
 

The Allstate Corporation 35


2019 Form 10-K

Summarized financial results
  Years Ended December 31,
($ in millions) 2019 2018 2017
Revenues      
Property and casualty insurance premiums $36,076
 $34,048
 $32,300
Life premiums and contract charges 2,501
 2,465
 2,378
Other revenue 1,054
 939
 883
Net investment income 3,159
 3,240
 3,401
Realized capital gains and losses 1,885
 (877) 445
Total revenues 44,675
 39,815
 39,407
       
Costs and expenses      
Property and casualty insurance claims and claims expense (23,976) (22,778) (21,847)
Life contract benefits and interest credited to contractholder funds (2,679) (2,627) (2,613)
Amortization of deferred policy acquisition costs (5,533) (5,222) (4,784)
Operating, restructuring and interest expenses (6,058) (5,993) (5,627)
Pension and other postretirement remeasurement gains and losses (114) (468) 217
Amortization of purchased intangibles (126) (105) (99)
Impairment of goodwill and purchased intangibles (106) 
 (125)
Total costs and expenses (38,592) (37,193) (34,878)
       
Gain on disposition of operations 6
 6
 20
Income tax expense (1,242) (468) (995)
Net income 4,847
 2,160
 3,554
       
Preferred stock dividends (169) (148) (116)
Net income applicable to common shareholders $4,678
 $2,012
 $3,438
Segment Highlights
Allstate Protection underwriting income totaled $2.11$2.91 billion in 2017,2019, a 59.1%24.3% increase from $1.33$2.34 billion in 2016,2018, primarily due to increased premiums earned higher favorable prior year reserve reestimates and lower loss costs,catastrophe losses, partially offset by higher catastrophe losses.non-catastrophe losses and amortization of DAC.
Service Businessesadjusted net loss was $59 millionCatastrophe losses were $2.56 billion in 20172019 compared $2.86 billion in 2018.
Premiums written increased 5.6% to $35.42 billion in 2019 compared to 2018.
Service Businessesadjusted net income of $3 was $38 million in 2016.2019 compared to $8 million in 2018. The lossimprovement in 20172019 was primarily due to investments in Arity’s research and development, strategic investments in SquareTradegrowth of Allstate Protection Plans, favorable loss experience of both Allstate Protection Plans and Allstate RoadsideDealer Services, a SquareTrade restructuring chargepartially offset by higher operating expenses related to investing in growth and Hurricane Harvey’s impacts ondeveloping new products and distribution channels for Allstate Dealer Services. Premiums written totaled $1.09Protection Plans and Allstate Identity Protection.
Total revenues increased 25.1% or $331 million to $1.65 billion in 2017, an increase of 54.3%2019 from $709 million$1.32 billion in 2016, primarily due to the acquisition of SquareTrade.2018.
Allstate Life adjusted net income was $253$261 million in 20172019 compared to $247$295 million in 2016. The increase
was primarily due to higher premiums and contract charges, partially offset by higher contract benefits and operating costs and expenses. Premiums and contract charges totaled $1.28 billion in 2017, an increase of 2.4% from $1.25 billion in 2016.
Allstate Benefits adjusted net income was $95 million in 2017 compared to $100 million in 2016.2018. The decrease was primarily due to higher amortization of DAC related to our annual review of assumptions and higher contract benefits, partially offset by higher premiums and net investment income, and lower operating costs and expenses.
Premiums and contract charges totaled $1.34 billion in 2019, an increase of 2.1% from $1.32 billion in 2018.
Allstate Benefits adjusted net income was $115 million in 2019 compared to $124 million in 2018. The decrease was primarily due to higher DAC amortization related primarily to the non-renewal of a large underperforming account and increased operating costs and expenses, partially offset by higher premiums and contract charges. premiums.
Premiums and contract charges totaled $1.08$1.15 billion in 2017,2019, an increase of 7.2%0.9% from $1.01$1.14 billion in 2016.2018.
Allstate Annuities adjusted net income was $204$10 million in 20172019 compared to $101$131 million in 2016.2018. The increasedecrease was primarily due to higherlower net investment income, partially offset by lower interest credited to contractholder funds and lower contract benefits. funds.
Net investment income increased 10.5%decreased 16.3% to $1.31$917 million in 2019 from $1.10 billion in 20172018. The decrease was primarily due to lower performance-based investment results, mainly from $1.18 billion in 2016.limited partnerships, and lower average investment balances.


The Allstate Corporation 3536 www.allstate.com



20172019 Form 10-K



Tax Reform On December 22, 2017, Public Law 115-97, known as the Tax Cuts and Jobs Act of 2017 (“Tax Legislation”) became effective, permanently reducing the U.S. corporate income tax rate from 35% to 21% beginning January 1, 2018. The Law changed the international system of taxation to a modified territorial system. The Tax Legislation resulted in a revaluation of Allstate’s deferred tax assets and liabilities and the recognition of a transition tax liability for non-U.S. income from international subsidiaries, resulting in a $506 million reduction to income tax expense or a $1.38 per share benefit to earnings per common share for the year ended December 31, 2017. The impact of Tax Legislation is excluded from adjusted net income when evaluating segment performance.
We anticipate an effective tax rate between 19% and 20% for 2018. The actual effective tax rate in 2018 may differ from our estimate. The reduced applicable tax rate is expected to result in overall lower tax expense beginning in 2018, a portion of which will be used to accelerate growth investments and improve the employee value propositions. For a more detailed discussion of the Tax Legislation, see Note 15 of the consolidated financial statements.
Other Financial Highlights
Book value per diluted common share (ratio of common shareholders’ equity to total common shares outstanding and dilutive potential common shares outstanding) was $57.58 as of December 31, 2017, an increase of 13.4% from $50.77 as of December 31, 2016.
Investments totaled $82.80$88.36 billion as of December 31, 2017,2019, increasing from $81.80$81.26 billion as of December 31, 2016.
Return on average common shareholders’ equity For the twelve months ended2018. Unrealized net capital gains totaled $2.74 billion as of December 31, 2017, return on the average2019 compared to net unrealized capital gains of beginning and ending period common shareholders’ equity$33 million as of 15.5% increased by 6.0 points from 9.5% for the twelve months ended December 31, 2016.2018.
Shareholders’ equity As of December 31, 2017,2019, shareholders’ equity was $22.55$26.00 billion. This total included $1.95$2.30 billion in deployable assets at the parent holding company level comprising cash and investments that are generally saleable within one quarter.
SquareTrade Acquisition On January 3, 2017, we acquired SquareTrade,Book value per diluted common share (ratio of common shareholders’ equity to total common shares outstanding and dilutive potential common shares outstanding) was $73.12 as of December 31, 2019, an increase of 27.03% from $57.56 as of December 31, 2018.
Return on average common shareholders’ equity For the twelve months ended December 31, 2019, net income applicable to common shareholders’ return on the average of beginning and ending period common shareholders’ equity of 21.7% increased by 11.7 points from 10.0% for the twelve months ended December 31, 2018, primarily due to higher net income applicable to common shareholders, partially offset by an increase in average common shareholders’ equity.
Pension and other postretirement measurement gains and lossesPension and other postretirement measurement losses were $114 million in 2019 compared to losses of $468 million in 2018. The decrease was primarily related to favorable asset performance compared to the expected return on plan assets, partially offset by a consumer product protection plan provider that distributes through many of America’s major retailers and Europe’s mobile operators, for $1.4 billion in cash. SquareTrade provides consumer electronic and appliance protection plans, covering products including TVs, smartphones and computers. This acquisition broadens Allstate’s unique product offerings to better meet consumers’ needs.
Pension settlement loss During 2017, the Company’s qualified employee pension plan 2017 lump sum payments exceeded a threshold of service and interest cost, which resulted in a pension settlement loss of $122 million, pre-tax, and was recorded as part of operating costs and expensesdecrease in the Corporate and Other segment.discount rate used to value the liabilities. See Note 17 of the consolidated financial statements for further information.
Goodwill impairment In conjunction with the adoption of new reportable segments in fourth quarter 2017, we recognized goodwill impairment of $125 million for goodwill allocated to the Allstate Annuities reporting unit. The impairment was recorded within the Corporate and Other segment.


36 www.allstate.comThe Allstate Corporation 37



20172019 Form 10-K

Property-Liability


Consolidated Net Income
($ in millions) 2017 2016 2015
Revenues      
Property and casualty insurance premiums $32,300
 $31,307
 $30,309
Life premiums and contract charges 2,378
 2,275
 2,158
Net investment income 3,401
 3,042
 3,156
Realized capital gains and losses:      
Total other-than-temporary impairment (“OTTI”) losses (146) (313) (452)
OTTI losses reclassified to (from) other comprehensive income (4) 10
 36
Net OTTI losses recognized in earnings (150) (303) (416)
Sales and other realized capital gains and losses 595
 213
 446
Total realized capital gains and losses 445
 (90) 30
Total revenues 38,524

36,534

35,653
       
Costs and expenses      
Property and casualty insurance claims and claims expense (21,929) (22,221) (21,034)
Life contract benefits (1,923) (1,857) (1,803)
Interest credited to contractholder funds (690) (726) (761)
Amortization of deferred policy acquisition costs (4,784) (4,550) (4,364)
Operating costs and expenses (4,658) (4,106) (4,081)
Restructuring and related charges (109) (30) (39)
Goodwill impairment (125) 
 
Interest expense (335) (295) (292)
Total costs and expenses (34,553)
(33,785)
(32,374)
       
Gain on disposition of operations 20
 5
 3
Income tax expense (1)
 (802) (877) (1,111)
Net income 3,189

1,877

2,171
       
Preferred stock dividends (116) (116) (116)
Net income applicable to common shareholders $3,073

$1,761

$2,055
(1)
2017 results include a Tax Legislation benefit of $506 million. For further information on the impacts of the Tax Legislation, see Note 15 of the consolidated financial statements. 2017 results also include a tax benefit of $63 million related to the adoption of the new accounting standard for share-based payments on January 1, 2017. For a description of these changes, see Note 2 of the consolidated financial statements.

The Allstate Corporation 37


2017 Form 10-KProperty-Liability

Property-Liability Operations
Overview Our Property-Liability operations consist of two reportable segments: Allstate Protection and Discontinued Lines and Coverages. These segments are consistent with the groupings of financial information that management uses to evaluate performance and to determine the allocation of resources.
We do not allocate Property-Liability investment income, realized capital gains and losses, or assets to the Allstate Protection and Discontinued Lines and Coverages segments. Management reviews assets at the Property-Liability level for decision-making purposes.
The table below includes GAAP operating ratios we use to measure our profitability. We believe that they enhance an investor’s understanding of our profitability. They are calculated as follows:
Loss ratio - the ratio of claims and claims expense to premiums earned. Loss ratios include the impact of catastrophe losses.
Expense ratio - the ratio of amortization of DAC, operating costs and expenses, and restructuring and related charges to premiums earned.
Combined ratio - the ratio of claims and claims expense, amortization of DAC, operating costs and expenses, and restructuring and related charges to premiums earned. The combined ratio is the sum of the loss ratio and the expense ratio. The difference between 100% and the combined ratio represents underwriting income as a percentage of premiums earned, or underwriting margin.
Loss ratio:the ratio of claims and claims expense to premiums earned. Loss ratios include the impact of catastrophe losses.
Expense ratio: the ratio of amortization of DAC, operating costs and expenses, amortization or impairment of purchased intangibles and restructuring and related charges, less other revenue to premiums earned.
Combined ratio: is the sum of the loss ratio and the expense ratio. The difference between 100% and the combined ratio represents underwriting income as a percentage of premiums earned, or underwriting margin.
 
We have also calculated the following impacts of specific items on the GAAP operating ratios because of the volatility of these items between fiscal periods.
Effect of catastrophe losses on combined ratio: the ratio of catastrophe losses included in claims and claims expense to premiums earned. This ratio includes prior year reserve reestimates of catastrophe losses.
Effect of prior year reserve reestimates on combined ratio: the ratio of prior year reserve reestimates included in claims and claims expense to premiums earned. This ratio includes prior year reserve reestimates of catastrophe losses.
Effect of amortization of purchased intangibles on combined ratio: the ratio of amortization of purchased intangibles to premiums earned.
Effect of impairment of purchased intangibles on combined ratio:the ratio of impairment of purchased intangibles to premiums earned.
Effect of restructuring and related charges on combined ratio: the ratio of restructuring and related charges to premiums earned.
Effect of Discontinued Lines and Coverages on combined ratio: the ratio of claims and claims expense and operating costs and expenses in the Discontinued Lines and Coverages segment to Property-Liability premiums earned. The sum of the effect of Discontinued Lines and Coverages on the combined ratio and the Allstate Protection combined ratio is equal to the Property-Liability combined ratio.
Effect of catastrophe losses on combined ratio - the ratio of catastrophe losses included in claims and claims expense to premiums earned. This ratio includes prior year reserve reestimates of catastrophe losses.
Effect of prior year reserve reestimates on combined ratio - the ratio of prior year reserve reestimates included in claims and claims expense to premiums earned. This ratio includes prior year reserve reestimates of catastrophe losses.
Effect of amortization of purchased intangible assets on combined ratio - the ratio of amortization of purchased intangible assets to premiums earned. Amortization of purchased intangible assets is reported in operating costs and expenses on the Consolidated Statements of Operations.
Effect of restructuring and related charges on combined ratio - the ratio of restructuring and related charges to premiums earned.
Effect of Discontinued Lines and Coverages on combined ratio - the ratio of claims and claims expense and operating costs and expenses in the Discontinued Lines and Coverages segment to Property-Liability premiums earned. The sum of the effect of Discontinued Lines and Coverages on the combined ratio and the Allstate Protection combined ratio is equal to the Property-Liability combined ratio.




38 www.allstate.com



Property-Liability 20172019 Form 10-K




Summarized financial data
($ in millions, except ratios) 2017 2016 2015 2019 2018 2017
Premiums written $31,648
 $30,891
 $30,115
 $35,419
 $33,555
 $31,648
            
Revenues            
Premiums earned $31,433
 $30,727
 $29,748
 $34,843
 $32,950
 $31,433
Other revenue 741
 738
 703
Net investment income 1,478
 1,253
 1,226
 1,533
 1,464
 1,478
Realized capital gains and losses 401
 (6) (237) 1,470
 (639) 401
Total revenues 33,312
 31,974
 30,737
 38,587
 34,513
 34,015
            
Costs and expenses            
Claims and claims expense (21,566) (21,968) (20,771) (23,622) (22,435) (21,484)
Amortization of DAC (4,205) (4,053) (3,933) (4,649) (4,475) (4,205)
Operating costs and expenses (3,559) (3,457) (3,440) (4,420) (4,465) (4,164)
Restructuring and related charges (91) (29) (38) (38) (60) (78)
Impairment of purchased intangibles (1)
 (51) 
 
Total costs and expenses (29,421) (29,507) (28,182) (32,780) (31,435) (29,931)
            
Gain on disposition of operations (1)
 14
 
 
Income tax expense (2)
 (1,318) (806) (867)
Gain on disposition of operations 
 
 14
Income tax expense
 (1,196) (613) (1,285)
Net income applicable to common shareholders $2,587

$1,661

$1,688
 $4,611

$2,465

$2,813
            
Underwriting income $2,012
 $1,220
 $1,566
 $2,804
 $2,253
 $2,205
Net investment income 1,478
 1,253
 1,226
 1,533
 1,464
 1,478
Income tax expense on operations (2)
 (1,119) (812) (922)
Income tax expense on operations (887) (747) (1,187)
Realized capital gains and losses, after-tax 272
 
 (154) 1,161
 (500) 272
Gain on disposition of operations, after-tax (1)
 9
 
 
Change in accounting for investments in qualified affordable housing projects 
 
 (28)
Tax Legislation expense (65) 
 
Gain on disposition of operations, after-tax 
 
 9
Tax Legislation (expense) benefit 
 (5) 36
Net income applicable to common shareholders $2,587

$1,661

$1,688
 $4,611

$2,465

$2,813
            
Catastrophe losses (3)
 $3,228
 $2,571
 $1,719
Catastrophe losses      
Catastrophe losses, excluding reserve reestimates $2,509
 $2,830
 $3,246
Catastrophe reserve reestimates (2)
 48
 25
 (18)
Total catastrophe losses $2,557
 $2,855
 $3,228
            
Operating ratios      
Claims and claims expense ratio 68.6
 71.5
 69.8
Expense ratio 25.0
 24.5
 24.9
Non-catastrophe reserve reestimates (2)
 (176) (278) (487)
Prior year reserve reestimates (2)
 (128) (253) (505)
      
GAAP operating ratios      
Loss ratio 67.8
 68.1
 68.4
Expense ratio (3)
 24.2
 25.1
 24.6
Combined ratio 93.6
 96.0
 94.7
 92.0
 93.2
 93.0
Effect of catastrophe losses on combined ratio 10.3
 8.4
 5.8
 7.3
 8.7
 10.3
Effect of prior year reserve reestimates on combined ratio (4)
 (1.6) (0.1) 0.3
Effect of amortization of purchased intangible assets on combined ratio
 
 0.1
 0.1
Effect of prior year reserve reestimates on combined ratio
 (0.3) (0.7) (1.6)
Effect of catastrophe losses included in prior year reserve reestimates on combined ratio 0.1
 0.1
 (0.1)
Effect of restructuring and related charges on combined ratio 0.3
 0.1
 0.1
 0.1
 0.2
 0.2
Effect of impairment of purchased intangibles (1)
 0.1
 
 
Effect of Discontinued Lines and Coverages on combined ratio 0.3
 0.3
 0.2
 0.4
 0.3
 0.3
(1) 
2017 results representOur Transformative Growth Plan included a decision to reposition the conclusionAllstate brand for broader customer access, resulting in a $51 million impairment for the Esurance brand trade name. See the Esurance section of a contractual arrangement related to the sale of Sterling Collision Centers, Inc. in 2014.this Item for further details.
(2) 
2017 results include a tax benefit of $62 million related to the adoption of the new accounting standard for share-based payments on January 1, 2017.Favorable reserve reestimates are shown in parentheses.
(3) 
Prior year reserve reestimates includedOther revenue is deducted from operating costs and expenses in catastrophe losses totaled $18 million favorable, $6 million unfavorable and $15 million favorable in 2017, 2016 and 2015, respectively, and had no effect on the combinedexpense ratio for all periods presented.
(4)
Prior year reserve reestimates totaled $505 million favorable, $21 million favorable and $79 million unfavorable in 2017, 2016 and 2015, respectively.
calculation.






The Allstate Corporation 39



20172019 Form 10-KProperty-Liability


Net investment income increased 18.0%4.7% or $225$69 million to $1.48 billion in 2017 from $1.25 billion in 2016 after increasing 2.2% in 20162019 compared to 2015. The 2017 increase benefited2018, due to higher income from strong performance-based results, primarily from limited partnerships, an increase in invested assets and stable market-based yields,portfolios, partially offset by higher employee-related expenses. Limited partnershiplower performance-based investment results, mainly from limited partnerships. 2019 performance-based investment results included lower valuations in the fourth quarter, on two private equity investments totaling $37 million. We increased the maturity profile of fixed income included asset appreciation and salessecurities in our Property-Liability portfolio to a duration of underlying investments. The 2016 increase was primarily due5.2 years as of December 31, 2019 compared to higher equity dividends and higher limited partnership income.4.1 years as of December 31, 2018.
Net investment income
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Fixed income securities $909
 $870
 $873
 $1,066
 $943
 $909
Equity securities 122
 95
 81
 155
 121
 122
Mortgage loans 12
 11
 15
 17
 17
 12
Limited partnership interests 432
 269
 262
 296
 378
 432
Short-term investments 17
 9
 6
 56
 40
 17
Other 100
 89
 75
 107
 123
 100
Investment income, before expense 1,592
 1,343
 1,312
 1,697
 1,622
 1,592
Investment expense (1)
 (114) (90) (86)
Investment expense (1) (2)
 (164) (158) (114)
Net investment income $1,478
 $1,253
 $1,226
 $1,533
 $1,464
 $1,478
(1) 
Investment expense includes $22 million, $19$51 million and $14$45 million of investee level expenses in 2017, 20162019 and 2015,2018, respectively. Investee level expenses include depreciation and asset level operating expenses on directly held real estate and other consolidated investments.
(2)
Investment expense includes $27 million and $18 million related to the portion of reinvestment income on securities lending collateral paid to the counterparties in 2019 and 2018, respectively.
Realized capital gains and losses Net realized capital gains in 20172019, primarily related to netincreased valuation of equity investments and gains on sales as well as gains fromof fixed income securities. Valuation of equity investments for 2019 includes $883 million of appreciation in the valuation changes in publicof equity securities held inand $141 million of appreciation primarily related to certain limited partnerships partially offset by impairmentwhere the underlying assets are predominately public equity securities. Net realized capital losses in 2018, primarily related to decreases in the valuation of equity investments and changelosses on sales of fixed income securities.
Realized capital gains and losses
  For the years ended December 31,
($ in millions) 2019 2018 2017
Impairment write-downs $(26) $(5) $(56)
Change in intent write-downs 
 
 (44)
Net OTTI losses recognized in earnings (26) (5) (100)
Sales 498
 (148) 531
Valuation of equity investments 1,024
 (522) 
Valuation and settlements of derivative instruments (26) 36
 (30)
Realized capital gains and losses, pre-tax 1,470
 (639) 401
Income tax (expense) benefit (309) 139
 (129)
Realized capital gains and losses, after-tax $1,161
 $(500) $272
Beginning January 1, 2018, equity securities are reported at fair value with changes in intent write-downs,fair value recognized in realized capital gains and derivative valuation losses. RealizedLimited partnerships previously reported using the cost method are reported at fair value with changes in fair value recognized in net investment income. As a result, 2017 net investment income and net realized capital gains and losses in 2016 primarily relatedare not comparable to impairment and change in intent write-downs, offset by net gains on sales.other periods presented.









40 www.allstate.com
Realized capital gains and losses
  For the years ended December 31,
($ in millions) 2017 2016 2015
Impairment write-downs $(56) $(130) $(132)
Change in intent write-downs (44) (56) (156)
Net other-than-temporary impairment losses recognized in earnings (100) (186) (288)
Sales and other 531
 185
 85
Valuation and settlements of derivative instruments (30) (5) (34)
Realized capital gains and losses, pre-tax 401
 (6) (237)
Income tax (expense) benefit (129) 6
 83
Realized capital gains and losses, after-tax $272
 $
 $(154)


40 www.allstate.com



Allstate Protection 20172019 Form 10-K




Allstate Protection Segment
We principally offer consumer privatePrivate passenger auto, homeowners, and other personal lines insurance products are offered to consumers through agencies and directly through contact centers and the internet.online. Our strategy is to position our product offerings and distribution channels to meet customers’ evolving needs and effectively address the risks they face.protect them from life’s uncertainties. For additional information on our strategy and outlook, see Part I, Item 1. Business - Strategy and Segment information.Information.
Underwriting results

Underwriting results

Underwriting results

 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Premiums written $31,648
 $30,888
 $30,115
 $35,419
 $33,555
 $31,648
Premiums earned $31,433
 $30,727
 $29,748
 $34,843
 $32,950
 $31,433
Other revenue 741
 738
 703
Claims and claims expense (21,470) (21,863) (20,718) (23,517) (22,348) (21,388)
Amortization of DAC (4,205) (4,053) (3,933) (4,649) (4,475) (4,205)
Other costs and expenses (3,556) (3,455) (3,438) (4,417) (4,462) (4,161)
Restructuring and related charges (91) (29) (38) (38) (60) (78)
Impairment of purchased intangibles (51) 
 
Underwriting income $2,111
 $1,327
 $1,621
 $2,912
 $2,343
 $2,304
Catastrophe losses $3,228
 $2,571
 $1,719
 $2,557
 $2,855
 $3,228
            
Underwriting income (loss) by line of business            
Auto $1,298
 $156
 $23
 $1,688
 $1,791
 $1,437
Homeowners 658
 1,075
 1,431
 914
 483
 689
Other personal lines (1)
 124
 160
 175
 224
 110
 141
Commercial lines (19) (110) (40) 14
 (83) (13)
Other business lines (2)
 51
 53
 40
 75
 49
 51
Answer Financial (1) (7) (8) (3) (7) (1)
Underwriting income $2,111
 $1,327
 $1,621
 $2,912
 $2,343
 $2,304
(1) 
Other personal lines include renters, condominium, landlord and other personal lines products.
(2) 
Other business lines primarily includerepresent Ivantage, a general agency for Allstate exclusive agencies. Ivantage provides agencies a solution for their customers when coverage through Allstate brand underwritten products is not available. 
Changes in underwriting results from prior year by component and by line of business (1) 
  For the years ended December 31,
  Auto Homeowners Other personal lines Commercial lines 
Allstate Protection (2)
($ in millions) 2017 2016 2017 2016 2017 2016 2017 2016 2017 2016
Underwriting income (loss) - prior year $156
 $23
 $1,075
 $1,431
 $160
 $175
 $(110) $(40) $1,327
 $1,621
Changes in underwriting income (loss) from:                    
Increase (decrease) premiums earned 614
 854
 53
 121
 50
 8
 (11) (4) 706
 979
(Increase) decrease incurred claims and claims expense (“losses”):                    
Incurred losses, excluding catastrophe losses and reserve reestimates 623
 (500) (46) 14
 (29) 26
 51
 (6) 599
 (468)
Catastrophe losses, excluding reserve reestimates (150) (321) (526) (443) (12) (58) 7
 (9) (681) (831)
Non-catastrophe reserve reestimates 328
 193
 89
 13
 (5) 27
 39
 (60) 451
 175
Catastrophe reserve reestimates 7
 (8) 18
 (13) (5) 
 4
 
 24
 (21)
             Losses subtotal 808
 (636) (465) (429) (51) (5) 101
 (75) 393
 (1,145)
(Increase) decrease expenses (280) (85) (5) (48) (35) (18) 1
 9
 (315) (128)
Underwriting income (loss) $1,298
 $156
 $658
 $1,075
 $124
 $160
 $(19) $(110) $2,111
 $1,327
(1)The 2017 column presents changes in 2017 compared to 2016. The 2016 column presents changes in 2016 compared to 2015.
(2) Includes other business lines underwriting income of $51 million and $53 million in 2017 and 2016, respectively, and Answer Financial underwriting loss of $1 million and $7 million in 2017 and 2016, respectively.


The Allstate Corporation 41



20172019 Form 10-KAllstate Protection


Changes in underwriting results from prior year by component and by line of business (1) 
  For the year ended December 31,
  Auto Homeowners Other personal lines Commercial lines 
Allstate Protection (2)
($ in millions) 2019 2018 2019 2018 2019 2018 2019 2018 2019 2018
Underwriting income (loss) - prior year $1,791
 $1,437
 $483
 $689
 $110
 $141
 $(83) $(13) $2,343
 $2,304
Changes in underwriting income (loss) from:                    
Increase (decrease) premiums earned 1,218
 1,092
 395
 207
 53
 58
 227
 160
 1,893
 1,517
Increase (decrease) other revenue 1
 30
 
 3
 (1) 4
 
 (2) 3
 35
(Increase) decrease incurred claims and claims expense (“losses”):                    
Incurred losses, excluding catastrophe losses and reserve reestimates (1,002) (642) (183) (263) 21
 (72) (219) (138) (1,383) (1,115)
Catastrophe losses, excluding reserve reestimates (33) 336
 294
 92
 51
 (13) 9
 1
 321
 416
Catastrophe reserve reestimates (22) 24
 (1) (72) (1) 4
 1
 1
 (23) (43)
Non-catastrophe reserve reestimates (110) (59) (50) (73) (14) 4
 90
 (90) (84) (218)
             Losses subtotal (1,167) (341) 60
 (316) 57
 (77) (119) (226) (1,169) (960)
(Increase) decrease expenses (155) (427) (24) (100) 5
 (16) (11) (2) (158) (553)
Underwriting income (loss) $1,688
 $1,791
 $914
 $483
 $224
 $110
 $14
 $(83) $2,912
 $2,343
(1)
The 2019 column presents changes in 2019 compared to 2018. The 2018 column presents changes in 2018 compared to 2017.
(2)
Includes other business lines underwriting income of $75 million and $49 million in 2019 and 2018, respectively, and Answer Financial underwriting loss of $3 million and $7 million in 2019 and 2018, respectively.
Underwriting income totaled $2.11 billion increased 24.3% or $569 million in 2017, a 59.1% increase from $1.33 billion in 2016,2019 compared to 2018, primarily due to increased premiums earned and lower loss costs and higher favorable prior year reserve reestimates,catastrophe losses, partially offset by higher catastrophe losses. Underwriting income totaled $1.33 billion in 2016, an 18.1% decrease from $1.62 billion in 2015, primarily due to higher catastrophenon-catastrophe losses and rising loss costs, partially offset by increased premiums earned.amortization of DAC.

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Allstate Protection 2019 Form 10-K


Premiums written is the amount of premiums charged for policies issued during a fiscal period. Premiums are considered earned and are included in the financial results on a pro-rata basis over the policy period. The portion of premiums written applicable to the unexpired term of the policies is recorded as unearned premiums on our Consolidated Statements of Financial Position.
Premiums written and earned by line of business

Premiums written and earned by line of business

Premiums written and earned by line of business

 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Premiums written            
Auto $22,042
 $21,425
 $20,662
 $24,462
 $23,367
 $22,042
Homeowners 7,350
 7,240
 7,238
 8,165
 7,698
 7,350
Other personal lines 1,768
 1,724
 1,699
 1,890
 1,831
 1,768
Subtotal – Personal lines 31,160
 30,389
 29,599
 34,517
 32,896
 31,160
Commercial lines 488
 499
 516
 902
 659
 488
Total premiums written $31,648
 $30,888
 $30,115
 $35,419
 $33,555
 $31,648
Reconciliation of premiums written to premiums earned:            
Increase in unearned premiums (258) (181) (253) (614) (544) (258)
Other 43
 20
 (114) 38
 (61) 43
Total premiums earned $31,433
 $30,727
 $29,748
 $34,843
 $32,950
 $31,433
            
Auto $21,878
 $21,264
 $20,410
 $24,188
 $22,970
 $21,878
Homeowners 7,310
 7,257
 7,136
 7,912
 7,517
 7,310
Other personal lines 1,750
 1,700
 1,692
 1,861
 1,808
 1,750
Subtotal – Personal lines 30,938
 30,221
 29,238
 33,961
 32,295
 30,938
Commercial lines 495
 506
 510
 882
 655
 495
Total premiums earned $31,433
 $30,727
 $29,748
 $34,843
 $32,950
 $31,433
Auto insurance premiums written totaled $22.04increased 4.7% or $1.10 billion in 2017, a 2.9% increase from $21.43 billion in 2016, following a 3.7% increase in 2016 from $20.66 billion in 2015.2019 compared to 2018.
Homeowners insurance premiums written totaled $7.35 billion increased 6.1% or $467 million in 2017, a 1.5% increase from $7.24 billion in 2016, while 2016 was comparable to 2015. Excluding the cost of catastrophe reinsurance, which is recorded as a reduction to premiums, premiums written increased 0.8% in 20172019 compared to 2016. For a more detailed discussion on reinsurance, see the Claims and Claims Expense Reserves section of the MD&A and Note 10 of the consolidated financial statements.
2018.
Unearned premium balance and the time frame in which we expect to recognize these premiums as earned

($ in millions) as of December 31, % earned after
 2017 2016 Three months Six months Nine months Twelve months
Allstate brand:            
Auto $5,344
 $5,134
 71.3% 96.7% 99.2% 100.0%
Homeowners 3,745
 3,682
 43.4% 75.5% 94.2% 100.0%
Other personal lines 895
 868
 43.4% 75.4% 94.2% 100.0%
Commercial lines 246
 253
 44.1% 75.3% 93.9% 100.0%
Total Allstate brand 10,230
 9,937
 58.2% 86.7% 96.8% 100.0%
Esurance brand:            
Auto 404
 399
 74.3% 99.0% 99.8% 100.0%
Homeowners 42
 31
 43.4% 75.6% 94.2% 100.0%
Other personal lines 2
 2
 43.5% 75.5% 94.2% 100.0%
Total Esurance brand 448
 432
 71.3% 96.7% 99.2% 100.0%
Encompass brand:            
Auto 275
 298
 44.1% 75.9% 94.2% 100.0%
Homeowners 216
 241
 44.2% 76.1% 94.3% 100.0%
Other personal lines 44
 50
 44.4% 76.1% 94.3% 100.0%
Total Encompass brand 535
 589
 44.2% 76.0% 94.3% 100.0%
Allstate Protection unearned premiums $11,213
 $10,958
 58.0% 86.6% 96.8% 100.0%

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Allstate Protection 2017 Form 10-K


Combined ratios by line of business
 For the years ended December 31,
 
Loss ratio (1)
 
Expense ratio (1)
 Combined ratio
 2017 2016 2015 2017 2016 2015 2017 2016 2015
Unearned premium balance and the time frame in which we expect to recognize these premiums as earned

Unearned premium balance and the time frame in which we expect to recognize these premiums as earned

($ in millions) As of December 31, % earned after
2019 2018 Three months Six months Nine months Twelve months
Allstate brand:            
Auto 68.9
 74.7
 74.7
 25.2
 24.6
 25.2
 94.1
 99.3
 99.9
 $5,916
 $5,635
 70.9% 96.4% 99.1% 100.0%
Homeowners 67.2
 61.3
 56.3
 23.8
 23.9
 23.6
 91.0
 85.2
 79.9
 4,158
 3,908
 43.3% 75.5% 94.2% 100.0%
Other personal lines 64.0
 62.9
 62.9
 28.9
 27.7
 26.8
 92.9
 90.6
 89.7
 950
 917
 43.5% 75.5% 94.1% 100.0%
Commercial lines 75.5
 93.9
 78.4
 28.3
 27.8
 29.4
 103.8
 121.7
 107.8
 270
 250
 43.4% 74.7% 93.7% 100.0%
Total 68.3
 71.2
 69.7
 25.0
 24.5
 24.9
 93.3
 95.7
 94.6
Total Allstate brand 11,294
 10,710
 58.0% 86.6% 96.8% 100.0%
Esurance brand:            
Auto 489
 471
 74.4% 99.1% 99.8% 100.0%
Homeowners 62
 53
 43.4% 75.6% 94.2% 100.0%
Other personal lines 2
 2
 43.6% 75.5% 94.2% 100.0%
Total Esurance brand 553
 526
 70.8% 96.3% 99.1% 100.0%
Encompass brand:            
Auto 276
 275
 44.1% 75.9% 94.3% 100.0%
Homeowners 214
 212
 43.9% 75.8% 94.3% 100.0%
Other personal lines 41
 42
 44.2% 76.0% 94.3% 100.0%
Total Encompass brand 531
 529
 44.0% 75.9% 94.3% 100.0%
Allstate Protection unearned premiums $12,378
 $11,765
 57.9% 86.5% 96.8% 100.0%

The Allstate Corporation 43


2019 Form 10-KAllstate Protection

Combined ratios by line of business
  For the years ended December 31,
  Loss ratio 
Expense ratio (1)
 Combined ratio
  2019 2018 2017 2019 2018 2017 2019 2018 2017
Auto 68.2
 66.8
 68.5
 24.8
 25.4
 24.9
 93.0
 92.2
 93.4
Homeowners 65.1
 69.4
 67.0
 23.3
 24.2
 23.6
 88.4
 93.6
 90.6
Other personal lines 61.1
 66.0
 63.8
 26.9
 27.9
 28.1
 88.0
 93.9
 91.9
Commercial lines 81.3
 91.3
 75.1
 17.1
 21.4
 27.5
 98.4
 112.7
 102.6
Total 67.5
 67.8
 68.1
 24.1
 25.1
 24.6
 91.6
 92.9
 92.7
(1) 
Ratios are calculated usingOther revenue is deducted from operating costs and expenses in the premiums earned for the respective line of business.expense ratio calculation.
Loss ratios by line of business

Loss ratios by line of business

Loss ratios by line of business

 For the years ended December 31, For the years ended December 31,
 Loss ratio 
Effect of catastrophe losses on
combined ratio
 Effect of prior year reserve reestimates on combined ratio Effect of catastrophe losses included in prior year reserve reestimates on combined ratio Loss ratio 
Effect of catastrophe losses on
combined ratio
 Effect of prior year reserve reestimates on combined ratio Effect of catastrophe losses included in prior year reserve reestimates on combined ratio
 2017 2016 2015 2017 2016 2015 2017 2016 2015 2017 2016 2015 2019 2018 2017 2019 2018 2017 2019 2018 2017 2019 2018 2017
Auto 68.9
 74.7
 74.7
 3.3
 2.7
 1.2
 (2.2) (0.7) 0.1
 (0.1) 
 (0.1) 68.2
 66.8
 68.5
 1.7
 1.6
 3.3
 (1.4) (2.0) (2.3) (0.1) (0.2) (0.1)
Homeowners 67.2
 61.3
 56.3
 31.2
 24.4
 18.4
 (1.8) (0.3) (0.4) (0.1) 0.2
 
 65.1
 69.4
 67.0
 24.8
 30.0
 31.1
 0.8
 0.2
 (1.7) 0.8
 0.8
 (0.1)
Other personal lines 64.0
 62.9
 62.9
 11.9
 11.3
 7.9
 0.1
 (0.5) 1.1
 0.2
 (0.1) (0.1) 61.1
 66.0
 63.8
 9.0
 12.1
 11.9
 0.5
 (0.4) 0.1
 
 
 0.2
Commercial lines 75.5
 93.9
 78.4
 4.8
 6.9
 5.1
 3.8
 12.2
 0.4
 0.2
 1.0
 1.0
 81.3
 91.3
 75.1
 1.4
 3.4
 4.8
 1.9
 16.5
 3.9
 (0.1) 
 0.2
Total 68.3
 71.2
 69.7
 10.3
 8.4
 5.8
 (1.9) (0.4) 0.1
 (0.1) 
 
 67.5
 67.8
 68.1
 7.3
 8.7
 10.3
 (0.7) (1.0) (1.9) 0.1
 0.1
 (0.1)
Catastrophe losses were $3.23 billion decreased 10.4% or $298 million in 20172019 compared to $2.57 billion in 2016 and $1.72 billion in 2015.2018. We define a “catastrophe” as an event that produces pre-tax losses before reinsurance in excess of $1 million and involves multiple first party policyholders, or a winter weather event that produces a number of claims in excess of a preset, per-event threshold of average claims in a specific area, occurring within a certain amount of time following the event. Catastrophes are caused by various natural events including high winds, winter storms and freezes, tornadoes, hailstorms, wildfires, tropical storms, tsunamis, hurricanes, earthquakes and volcanoes. We are also exposed to man-made catastrophic events, such as certain types of terrorism, wildfires or industrial accidents. The nature and level of catastrophes in any period cannot be reliably predicted.
Catastrophe losses in 2017 by the size of event
Catastrophe losses in 2019 by the size of eventCatastrophe losses in 2019 by the size of event
($ in millions) 
Number
of Events
   
Claims
and claims
expense
   Combined ratio impact Average catastrophe loss per event 
Number
of events
   
Claims
and claims
expense
   Combined ratio impact Average catastrophe loss per event
Size of catastrophe loss                        
Greater than $250 million 2
 1.8% $806
 25.0 % 2.6
 $403
 1
 1.0% $362
 14.1% 1.0
 $362
$101 million to $250 million 4
 3.6
 719
 22.3
 2.3
 180
 2
 1.8
 342
 13.4
 1.0
 171
$50 million to $100 million 8
 7.2
 574
 17.8
 1.8
 72
 9
 8.2
 662
 25.9
 1.9
 74
Less than $50 million 97
 87.4
 1,147
 35.5
 3.7
 12
 98
 89.0
 1,143
 44.7
 3.3
 12
Total 111
 100.0% 3,246
 100.6
 10.4
 29
 110
 100.0% 2,509
 98.1
 7.2
 23
Prior year reserve reestimates     (18) (0.6) (0.1)       48
 1.9
 0.1
  
Total catastrophe losses     $3,228
 100.0 % 10.3
       $2,557
 100.0% 7.3
  
Catastrophe losses by the type of event

Catastrophe losses by the type of event

Catastrophe losses by the type of event

 For the years ended December 31, For the years ended December 31,
($ in millions) Number of events 2017 Number of events 2016 Number of events 2015 Number of events 2019 Number of events 2018 Number of events 2017
Hurricanes/Tropical storms 3
 $613
 2
 $156
 1
 $21
 3
 $86
 3
 $200
 3
 $613
Tornadoes 3
 100
 2
 7
 2
 152
 6
 551
 3
 17
 3
 100
Wind/Hail 93
 1,973
 72
 2,255
 72
 1,274
 91
 1,721
 99
 1,752
 93
 1,973
Wildfires 10
 536
 8
 92
 6
 51
 4
 28
 10
 745
 10
 536
Other events 2
 24
 2
 55
 4
 236
 6
 123
 2
 116
 2
 24
Prior year reserve reestimates   (18)   6
   (15)   48
   25
   (18)
Total catastrophe losses 111
 $3,228
 86
 $2,571
 85
 $1,719
 110
 $2,557
 117
 $2,855
 111
 $3,228


The Allstate Corporation 4344 www.allstate.com



2017Allstate Protection 2019 Form 10-KAllstate Protection



Catastrophe management
Historical catastrophe experience    For the last ten years, the average annual impact of catastrophes on our loss ratio was 8.78.3 points, but it has varied from 4.5 points to 14.7 points. The average annual impact of catastrophes on the homeowners loss ratio for the last ten years was 33.526.8 points. Over time, we have limited our aggregate insurance exposure to catastrophe losses in certain regions of the country that are subject to high levels of natural catastrophes limited by our participation in various state facilities. For further discussion of these facilities, see Note 14 of the consolidated financial statements. However, the impact of these actions may be diminished by the growth in insured values, and the effect of state insurance laws and regulations. In addition, in various states we are required to participate in assigned risk plans, reinsurance facilities and joint underwriting associations that provide insurance coverage to individuals or entities that otherwise are unable to purchase such coverage from private insurers. Because of our participation in these and other state facilities such as wind pools, we may be exposed to losses that surpass the capitalization of these facilities and to assessments from these facilities.
We have continued to take actions to maintain an appropriate level of exposure to catastrophic events while continuing to meet the needs of our customers, including the following:
Continuing to limit or not offer new homeowners, manufactured home and landlord package policy business in certain coastal geographies.
Increased capacity in our brokerage platform for customers not offered an Allstate policy.
In 2016, weWe began to write a limited number of homeowners policies in select areas of California. We continue to renew current policyholders and allow replacement policies for existing customers who buy a new home, or change their residence to rental property. Additionally, we write homeowners coverage through North Light Specialty Insurance Company (“NorthLight”), which includes earthquake coverage (other than fire following earthquakes) that is currently ceded via quota share reinsurance.California in 2016, additionally we:
Continue to renew current policyholders and allow replacement policies for existing customers who buy a new home or change their residence to rental property
Have decreased our overall homeowner exposures in California by more than 50% since 2007
Write homeowners coverage through our excess and surplus lines carrier, North Light Specialty Insurance Company (“North Light”), which includes earthquake coverage (other than fire following earthquakes) that is currently ceded via quota share reinsurance.
In certain states, we have been ceding wind exposure related to insured property located in wind pool eligible areas.
Starting in the second quarter of 2017, we arebegan writing a limited number of homeowners policies in select areas of Florida and focusing oncontinue to support existing customers who replace their currently-insured home with an acceptable property. Encompass withdrew from property lines in Florida in 2009.
Tropical cyclone deductibles are generally higher than all peril deductibles and are in place for a large portion of coastal insured properties.
Auto comprehensive damage coverage generally includes coverage for flood-related loss. We have additional catastrophe exposure, beyond the property lines, for auto customers who have purchased physicalcomprehensive damage coverage. Auto physical damage coverage generally includes coverage for flood-related loss. We manage this
We offer a homeowners policy available in 43 states, Allstate House and Home®, that provides options of coverage for roof damage, including graduated coverage and pricing based on roof type and age. In 2019, premiums written totaled $3.44 billion or 42.1% of homeowners premiums written compared to $2.84 billion or 36.9% in 2018.
additional exposure through inclusion of auto losses in our nationwide reinsurance program, including Florida personal lines automobile business, as of June 1, 2016. New Jersey is excluded from the nationwide reinsurance program as auto losses are included in our New Jersey reinsurance program.
Designed a homeowners new business offering available in 41 states, Allstate House and Home®, that provides options of coverage for roof damage, including graduated coverage and pricing based on roof type and age.
Hurricanes    We consider the greatest areas of potential catastrophe losses due to hurricanes generally to be major metropolitan centers in counties along the eastern and gulf coasts of the United States. Usually, theThe average premium on a property policy near these coasts is generally greater than in other areas. However, average premiums are often not considered commensurate with the inherent risk of loss. In addition, and as explained in Note 14 of the consolidated financial statements, in various states Allstate is subject to assessments from assigned risk plans, reinsurance facilities and joint underwriting associations providing insurance for wind related property losses.
We have addressed our risk of hurricane loss by, among other actions, purchasing reinsurance for specific states and on a countrywide basis for our personal lines property insurance in areas most exposed to hurricanes, limiting personal homeowners, landlord package policy and manufactured home new business writings in coastal areas in southern and eastern states, implementing tropical cyclone deductibles where appropriate, and not offering continuing coverage on certain policies in coastal counties in certain states. We continue to seek appropriate returns for the risks we write. This may require further actions, similar to those already taken, in geographies where we are not getting appropriate returns. However, we may maintain or opportunistically increase our presence in areas where we achieve adequate risk adjusted returns and do not materially increase our hurricane risk.can be achieved.
Earthquakes    We do not offer earthquake coverage in most states. We retain approximately 26,00022,000 PIF with earthquake coverage, primarily in Kentucky, due to regulatory and other reasons. We purchase reinsurance in Kentucky and enter into arrangements in many states to make earthquake coverage available through non-proprietary insurers.our brokerage platform.
We continue to have exposure to earthquake risk on certain policies that do not specifically exclude coverage for earthquake losses, including our auto policies, and to fires following earthquakes. Allstate policyholders in California are offered homeowners coverage through the CEA,California Earthquake Authority (“CEA”), a privately-financed, publicly-managed state agency created to provide insurance coverage for earthquake damage. Allstate is subject to

The Allstate Corporation 45


2019 Form 10-KAllstate Protection

assessments from the CEA under certain circumstances as explained in Note 14 of the consolidated financial statements. While North Light writes property policies in California, which can include

44 www.allstate.com


Allstate Protection 2017 Form 10-K


earthquake coverage, this coverage is 100% ceded via quota share reinsurance.
Fires Following Earthquakesfollowing earthquakes    Under a standard homeowners policy we cover fire losses, including those caused by an earthquake. Actions taken related to our risk of loss from fires following earthquakes include restrictive underwriting guidelines in California for new business writings, purchasing reinsurance for Kentucky personal lines property risks, and purchasing nationwide occurrence reinsurance, excluding Florida and New Jersey.
Florida.
Wildfires    Actions taken related to managing our risk of loss from wildfires include changing homeowners underwriting requirements in certain states and purchasing nationwide occurrence reinsurance. We also havereinsurance, new and renewal inspection programs to identify homes thatand remediate wildfire risk as well as leveraging contemporary underwriting tools in select areas.  While these programs are susceptibledesigned to wildfires.mitigate risk, the exposure to wildfires still exists. We continue to manage ourexposure and seek appropriate returns for the risks we write.
To manage the exposure, this may require further actions, similar to those already taken, in geographies where we are not achieving appropriate returns. However, we may maintain or opportunistically increase our presence in areas where adequate risk adjusted returns can be achieved.
Reinsurance    A description of our current catastrophe reinsurance program appears in Note 10 of the consolidated financial statements.
California wildfire subrogation PG&E Corporation and Pacific Gas and Electric Company (together, "PG&E") have reached agreements to resolve insurance subrogation and tort claimants’ claims arising from the 2017 Northern California wildfires and the 2018 Camp Fire for $11 billion and $13.5 billion, respectively. Allstate is one of the insurance companies that is party to the agreement with subrogating insurers. PG&E has also reached agreement to settle claims of its bondholders.
The settlements with insurers and tort claimants have been approved by the bankruptcy court overseeing PG&E's Chapter 11 case. The settlement with the bondholders has not yet been approved. All will be subject to confirmation of a Plan of Reorganization, which has not yet occurred. There remain other uncertainties with respect to the ultimate resolution of all claims, including the allocation of benefits among claimants and the amount of recovery, if any, that we may receive. Accordingly, we have not recorded any benefit related to the potential proceeds from the subrogation settlement agreement in the consolidated financial statements. We will continue to monitor this matter.


Expense ratio for Allstate Protection increased 0.5 pointsdecreased 1.0 point in 20172019 compared to 2016.2018.
Expense ratios by line of business
  For the years ended December 31,
  2017 2016 2015
Auto 25.2
 24.6
 25.2
Homeowners 23.8
 23.9
 23.6
Other personal lines 28.9
 27.7
 26.8
Commercial lines 28.3
 27.8
 29.4
Total expense ratio 25.0
 24.5
 24.9
Impact of specific costs and expenses on the expense ratio
  For the years ended December 31,
  2019 2018 2017
Amortization of DAC 13.4
 13.6
 13.4
Advertising expense 2.4
 2.5
 2.2
Other costs and expenses 8.1
 8.8
 8.8
Restructuring and related charges 0.1
 0.2
 0.2
Impairment of purchased intangibles 0.1
 
 
Total expense ratio 24.1
 25.1
 24.6
Impact of specific costs and expenses on the expense ratio
  For the years ended December 31,
  2017 2016 2015
Amortization of DAC 13.4
 13.2
 13.2
Advertising expense 2.2
 2.5
 2.5
Amortization of purchased intangible assets 
 0.1
 0.2
Other costs and expenses 9.1
 8.6
 8.9
Restructuring and related charges 0.3
 0.1
 0.1
Total expense ratio 25.0
 24.5
 24.9
Deferred Acquisition Costsacquisition costs    We establish a DAC asset for costs that are related directly to the successful acquisition of new or renewal insurance policies, principally agents’agency remuneration and premium taxes. DAC is amortized to income over the period in which premiums are earned.
DAC balance as of December 31 by product type

DAC balance as of December 31 by product type

DAC balance as of December 31 by product type

($ in millions) 2017 2016 2019 2018
Auto $789
 $738
 $849
 $845
Homeowners 558
 540
 600
 599
Other personal lines 132
 122
 141
 141
Commercial lines 31
 32
 34
 33
Total DAC $1,510
 $1,432
 $1,624
 $1,618


The Allstate Corporation 4546 www.allstate.com



2017Allstate Protection 2019 Form 10-KAllstate Protection



The following table presents premiums written, PIF and underwriting income (loss), by line of business for Allstate brand, Esurance brand, Encompass brand and Allstate Protection as of or for the year ended December 31, 2017.2019. Detailed analysis of underwriting results, premiums written and earned, and the combined ratios, including loss and expense ratios, are discussed in the brand sections below.sections.
Premiums written, policies in force and underwriting income (loss)
($ in millions) Allstate brand Esurance brand Encompass brand Allstate Protection Allstate brand Esurance brand Encompass brand Allstate Protection
Premiums written Amount Percent to total Amount Percent to total Amount Percent to total Amount Percent to total Amount Percent to total brand Amount Percent to total brand Amount Percent to total brand Amount Percent to total
Auto $19,859
 68.7 % $1,641
 95.0 % $542
 52.4 % $22,042
 69.7 % $21,936
 67.9% $1,986
 94.0 % $540
 52.9 % $24,462
 69.1 %
Homeowners 6,865
 23.8
 79
 4.6
 406
 39.2
 7,350
 23.2
 7,645
 23.7
 119
 5.6
 401
 39.3
 8,165
 23.1
Other personal lines 1,673
 5.8
 8
 0.4
 87
 8.4
 1,768
 5.6
 1,803
 5.6
 8
 0.4
 79
 7.8
 1,890
 5.3
Commercial lines 488
 1.7
 
 
 
 
 488
 1.5
 902
 2.8
 
 
 
 
 902
 2.5
Total $28,885
 100.0 % $1,728
 100.0 % $1,035
 100.0 % $31,648
 100.0 % $32,286
 100.0% $2,113
 100.0 % $1,020
 100.0 % $35,419
 100.0 %
                               
Percent to total Allstate Protection   91.2 %   5.5 %   3.3 %   

   91.1%   6.0 %   2.9 %   100.0 %
                                
PIF (thousands)                                
Auto 19,580
 65.0 % 1,352
 91.6 % 530
 61.0 % 21,462
 66.1 % 20,398
 65.4% 1,515
 90.9 % 493
 61.4 % 22,406
 66.5 %
Homeowners 6,088
 20.2
 79
 5.4
 254
 29.2
 6,421
 19.8
 6,254
 20.0
 105
 6.3
 234
 29.1
 6,593
 19.6
Other personal lines 4,223
 14.0
 44
 3.0
 85
 9.8
 4,352
 13.4
 4,344
 13.9
 46
 2.8
 76
 9.5
 4,466
 13.2
Commercial lines 245
 0.8
 
 
 
 
 245
 0.7
 227
 0.7
 
 
 
 
 227
 0.7
Total 30,136
 100.0 % 1,475
 100.0 % 869
 100.0 % 32,480
 100.0 % 31,223
 100.0% 1,666
 100.0 % 803
 100.0 % 33,692
 100.0 %
                               
Percent to total Allstate Protection   92.8 %   4.5 %   2.7 %   

   92.7%   4.9 %   2.4 %   100.0 %
                                
Underwriting income (loss)                                
Auto $1,331
 60.5 % $(37) 66.1 % $4
 (12.1)% $1,298
 61.5 % $1,727
 58.5% $(47)
(1 
) 
109.4 % $8
 114.3 % $1,688
 58.0 %
Homeowners 725
 33.0
 (20) 35.7
 (47) 142.4
 658
 31.2
 910
 30.9
 2
 (4.7) 2
 28.6
 914
 31.4
Other personal lines 113
 5.1
 1
 (1.8) 10
 (30.3) 124
 5.9
 225
 7.6
��2
 (4.7) (3) (42.9) 224
 7.6
Commercial lines (19) (0.9) 
 
 
 
 (19) (0.9) 14
 0.5
 
 
 
 
 14
 0.5
Other business lines 51
 2.3
 
 
 
 
 51
 2.4
 75
 2.5
 
 
 
 
 75
 2.6
Answer Financial 
 
 
 
 
 
 (1) (0.1) 
 
 
 
 
 
 (3) (0.1)
Total $2,201
 100.0 % $(56) 100.0 % $(33) 100.0 % $2,111
 100.0 % $2,951
 100.0% $(43) 100.0 % $7
 100.0 % $2,912
 100.0 %
(1)
Our Transformative Growth Plan included a decision to reposition the Allstate brand for broader customer access, resulting in a $51 million impairment for the Esurance brand trade name. See the Esurance section of this Item for further details.
When analyzing premium measures and statistics for all three brands the following calculations are used as described below.
PIF:  Policy counts are based on items rather than customers. A multi-car customer would generate multiple item (policy) counts, even if all cars were insured under one policy.
New issued applications: Item counts of automobile or homeowner insurance applications for insurance policies that were issued during the period, regardless of whether the customer was previously insured by another Allstate Protection brand. Allstate brand includes automobiles added by existing customers when they exceed the number allowed (currently 10) on a policy.

PIF:  Policy counts are based on items rather than customers. A multi-car customer would generate multiple item (policy) counts, even if all cars were insured under one policy while Commercial lines PIF counts for shared economy agreements typically reflect contracts that cover multiple rather than individual drivers.
New issued applications: Item counts of automobile or homeowner insurance applications for insurance policies that were issued during the period, regardless of whether the customer was previously insured by another Allstate Protection brand. Allstate brand includes automobiles added by existing customers when they exceed the number allowed (currently 10) on a policy.
Average premium-gross written (“average premium”):  Gross premiums written divided by issued item count. Gross premiums written include the impacts from discounts, surcharges and ceded reinsurance premiums and exclude the impacts from mid-term premium adjustments and premium refund accruals. Average premiums represent the appropriate policy term for each line. Allstate and Esurance brand policy terms are 6
 
Average premium-gross written (“average premium”):  Gross premiums written divided by issued item count. Gross premiums written include the impacts from discounts, surcharges and ceded reinsurance premiums and exclude the impacts from mid-term premium adjustments and premium refund accruals. Average premiums represent the appropriate policy term for each line. Allstate and Esurance brand policy terms are 6 months for auto and 12 months for homeowners. Encompass brand policy terms are generally 12 months for auto and homeowners.
Renewal ratio:  Renewal policies issued during the period, based on contract effective dates, divided by the total policies
Renewal ratio:  Renewal policy item counts issued during the period, based on contract effective dates, divided by the total policy item counts issued 6 months prior for auto (generally 12 months prior for Encompass brand) or 12 months prior for homeowners.
Approved rate changes:  Based on historical premiums written in locations where the brands operate, not including rate plan enhancements (such as the introduction of discounts and surcharges that result in no change in the overall rate level) and initial rates filed for insurance subsidiaries initially writing business in a location. Includes rate changes approved based on our net cost of reinsurance. The rate change percentages are calculated using approved rate changes during the period as a percentage of:
Total brand premiums written
Premiums written in respective locations with rate changes


46 www.allstate.comThe Allstate Corporation 47



2019 Form 10-KAllstate Protection: Allstate brand2017 Form 10-K



allstatetagline.jpg
Allstate brand products are sold primarily through Allstate exclusive agencies and serve customers who prefer local personalized advice and service and are brand-sensitive. In 2017,2019, the Allstate brand represented 91.2%91.1% of the Allstate Protection segment’s written premium. For additional information on our strategy and outlook, see Part I, Item 1. Business - Strategy and Segment information.Information.
Underwriting results
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Premiums written $28,885
 $28,059
 $27,258
 $32,286
 $30,591
 $28,885
Premiums earned $28,631
 $27,865
 $26,891
 $31,738
 $30,058
 $28,631
Other revenue 583
 582
 559
Claims and claims expense (19,352) (19,750) (18,593) (21,178) (20,237) (19,273)
Amortization of DAC (3,963) (3,791) (3,659) (4,411) (4,242) (3,963)
Other costs and expenses (3,032) (2,840) (2,783) (3,748) (3,752) (3,497)
Restructuring and related charges (83) (27) (37) (33) (52) (70)
Underwriting income $2,201
 $1,457
 $1,819
 $2,951
 $2,357
 $2,387
Catastrophe losses $2,985
 $2,424
 $1,594
 $2,391
 $2,701
 $2,985
            
Underwriting income (loss) by line of business            
Auto $1,331
 $250
 $204
 $1,727
 $1,788
 $1,465
Homeowners 725
 1,098
 1,418
 910
 496
 754
Other personal lines (1)
 113
 166
 197
 225
 107
 130
Commercial lines (19) (110) (40) 14
 (83) (13)
Other business lines (2)
 51
 53
 40
 75
 49
 51
Underwriting income $2,201
 $1,457
 $1,819
 $2,951
 $2,357
 $2,387
(1) 
Other personal lines include renters, condominium, landlord and other personal lines products.
(2) 
Other business lines primarily includerepresent Ivantage.
Changes in underwriting results from prior year by component (1)
Changes in underwriting results from prior year by component (1)
Changes in underwriting results from prior year by component (1)
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2019 2018
Underwriting income (loss) - prior year $1,457
 $1,819
Underwriting income - prior year $2,357
 $2,387
Changes in underwriting income (loss) from:        
Increase (decrease) premiums earned 766
 974
 1,680
 1,427
Increase (decrease) other revenue 1
 23
(Increase) decrease incurred claims and claims expense (“losses”):        
Incurred losses, excluding catastrophe losses and reserve reestimates 506
 (495) (1,185) (1,022)
Catastrophe losses, excluding reserve reestimates (583) (810) 337
 311
Catastrophe reserve reestimates (27) (27)
Non-catastrophe reserve reestimates 453
 168
 (66) (226)
Catastrophe reserve reestimates 22
 (20)
Losses subtotal - loss 398
 (1,157)
Losses subtotal (941) (964)
(Increase) decrease expenses (420) (179) (146) (516)
Underwriting income (loss) $2,201
 $1,457
Underwriting income $2,951
 $2,357
(1) The 20172019 column presents changes in 20172019 compared to 2016.2018. The 20162018 column presents changes in 20162018 compared to 2015.2017.
Underwriting income totaled $2.20 billion increased 25.2% or $594 million in 2017, a 51.1% increase from $1.46 billion in 2016,2019 compared to 2018, primarily due to increased premiums earned and lower claim frequency and higher favorable prior year reserve reestimates,catastrophe losses, partially offset by higher catastrophenon-catastrophe losses and higher agent and employee-related compensation costs.
amortization of DAC.

Underwriting income totaled $1.46 billion in 2016, a 19.9% decrease from $1.82 billion in 2015, primarily due to lower homeowners underwriting income resulting from higher catastrophe losses and higher commercial lines underwriting losses due to rising loss costs, partially offset by increased auto underwriting income as a result of rate actions.
48 www.allstate.com

The Allstate Corporation 47



2017 Form 10-KAllstate Protection: Allstate brand2019 Form 10-K



Premiums written and earned by line of business

  For the years ended December 31,
($ in millions) 2017 2016 2015
Premiums written      
Auto $19,859
 $19,209
 $18,445
Homeowners 6,865
 6,730
 6,711
Other personal lines 1,673
 1,621
 1,586
Subtotal – Personal lines 28,397
 27,560
 26,742
Commercial lines 488
 499
 516
Total $28,885
 $28,059
 $27,258
Premiums earned      
Auto $19,676
 $19,031
 $18,191
Homeowners 6,811
 6,736
 6,613
Other personal lines 1,649
 1,592
 1,577
Subtotal – Personal lines 28,136
 27,359
 26,381
Commercial lines 495
 506
 510
Total $28,631
 $27,865
 $26,891
Auto premium measures and statistics
  2017 2016 2015
PIF (thousands) 19,580
 19,742
 20,326
New issued applications (thousands) 2,520
 2,312
 2,962
Average premium $550
 $523
 $492
Renewal ratio (%) 87.6
 87.8
 88.6
Approved rate changes (1):
      
# of locations (2)
 49
 53
 50
Total brand (%) (3)
 4.0
(6) 
7.2
 5.3
Location specific (%) (4)(5)
 6.0
(6) 
8.1
 7.6
Premiums written and earned by line of business

  For the years ended December 31,
($ in millions) 2019 2018 2017
Premiums written      
Auto $21,936
 $20,991
 $19,859
Homeowners (1)
 7,645
 7,199
 6,865
Other personal lines 1,803
 1,742
 1,673
Subtotal – Personal lines 31,384
 29,932
 28,397
Commercial lines 902
 659
 488
Total $32,286
 $30,591
 $28,885
Premiums earned      
Auto $21,680
 $20,662
 $19,676
Homeowners 7,403
 7,025
 6,811
Other personal lines 1,773
 1,716
 1,649
Subtotal – Personal lines 30,856
 29,403
 28,136
Commercial lines 882
 655
 495
Total $31,738
 $30,058
 $28,631
(1) 
Rate changes do not include rating plan enhancements, including the introduction
The cost of discounts and surcharges that resultour catastrophe reinsurance program increased $22 million to $286 million in no change2019 from $264 million in 2018. Catastrophe placement premiums are recorded primarily in the overall rate level inAllstate brand and are a location. These rate changes do not reflect initial rates filed for insurance subsidiaries initially writing business inreduction of premium. For a location.more detailed discussion on reinsurance, see the Claims and Claims Expense Reserves section of the MD&A and Note 10 of the consolidated financial statements.
Auto premium measures and statistics
  2019 2018 2017 2019 vs. 2018 2018 vs. 2017
PIF (thousands) 20,398
 20,104
 19,580
 1.5% 2.7%
New issued applications (thousands) 2,942
 2,933
 2,520
 0.3% 16.4%
Average premium $586
 $570
 $550
 2.8% 3.6%
Renewal ratio (%) 88.6
 88.5
 87.6
 0.1
 0.9
Approved rate changes:          
Impact of rate changes ($ in millions) $574
 $215
 $773
 $359
 $(558)
# of locations (1)
 47
 47
 49
 
 (2)
Total brand (%) 2.7
 1.1
 4.0
 1.6
 (2.9)
Location specific (%) 4.6
 2.9
 6.0
 1.7
 (3.1)
(2)(1) 
Allstate brand operates in 50 states, the District of ColumbiaD.C. and 5 Canadian provinces.
(3)
Represents the impact in the states, the District of Columbia and Canadian provinces where rate changes were approved during the period as a percentage of total brand prior year-end premiums written.
(4)
Represents the impact in the states, the District of Columbia and Canadian provinces where rate changes were approved during the period as a percentage of its respective total prior year-end premiums written in those same locations.
(5)
Based on historical premiums written in the locations noted above, rate changes approved for auto totaled $773 million, $1.33 billion, and $942 million in 2017, 2016 and 2015, respectively. Approximately 27% of the rate increases approved in 2017 are earned in 2017, with the remainder expected to be earned in 2018 and 2019.
(6)
Includes a rate increase in California in first and fourth quarter 2017. Excluding California, Allstate brand auto total brand and location specific rate changes were 2.7% and 4.7% in 2017.
Auto insurance premiums written totaled $19.86 billion increased 4.5% or $945 million in 2017, a 3.4% increase from $19.21 billion in 2016. Factors impacting premiums written were:
0.8% or 162 thousand decrease in PIF as of December 31, 20172019 compared to December 31, 2016. The rate of 2018, primarily due to an increase in average premium and growth.
PIF changeincreased by 294 thousand policies compared to the prior year improved throughout 2017. Auto PIF increasedwith increases in 1833 states, including 36 of our largest 10 states, as of December 31, 2017 compared to December 31, 2016.
9.0% increase in new issued applications in 2017 compared to 2016. 38 states, including 9 of our largest 10 states, experienced increases in new issued applications in 2017 compared to 2016, with 20 states experiencing double digit increases.
5.2% increase in average premium in 2017 compared to 2016, primarily due to rate increases. Rate changes approved for auto do not assume customer choices such as non-renewal or changes
in policy terms which might reduce future premiums.
0.2 point decrease in the renewal ratio in 2017 compared to 2016. 20 states, including 3 of our largest 10 states, experienced increases in the renewal ratio in 2017 compared to 2016.
Auto insurance premiums written totaled $19.21 billion in 2016, a 4.1% increase from $18.45 billion in 2015. Factors impacting premiums written were:
2.9% or 584 thousand decrease in PIF as of December 31, 2016 compared to December 31, 2015. Allstate brand auto PIF increased in 9 states, including 1 of our largest 10 states, as of December 31, 2016 compared to December 31, 2015.
21.9% decrease in new issued applications in 2016 compared to 2015. All of our largest 10 states experienced decreases in new issued applications in 2016 compared to 2015. New issued

48 www.allstate.com


Allstate Protection: Allstate brand 2017 Form 10-K


applications were relatively consistent throughout the year.
6.3% increase in average premium in 2016 compared to 2015, primarily due to rate increases. Approximately 61% of the change in rates approved for auto in 2016 were driven by the increases approved in our 10 largest states.
0.8 point decrease in the renewal ratio in 2016 compared to 2015. Of our largest 10 states, 9 experienced decreases in the renewal ratio in 2016 compared to 2015.
Homeowners premium measures and statistics

Homeowners premium measures and statistics

Homeowners premium measures and statistics

    
 2017 2016 2015 2019 2018 2017 2019 vs. 2018 2018 vs. 2017
PIF (thousands) 6,088
 6,120
 6,174
 6,254
 6,186
 6,088
 1.1% 1.6%
New issued applications (thousands) 733
 712
 781
 848
 826
 733
 2.7% 12.7%
Average premium $1,197
 $1,177
 $1,155
 $1,295
 $1,231
 $1,197
 5.2% 2.8%
Renewal ratio (%) 87.3
 87.8
 88.5
 88.3
 88.0
 87.3
 0.3
 0.7
Approved rate changes (1):
      
# of locations (2)
 30
 40
 36
Approved rate changes:          
Impact of rate changes ($ in millions) $239
 $189
 $122
 $50
 $67
# of locations (1)
 39
 40
 30
 (1) 10
Total brand (%) 1.8
 1.1
(4) 
2.8
 3.2
 2.7
 1.8
 0.5
 0.9
Location specific (%) (3)
 3.7
 2.2
(4) 
5.0
Location specific (%) 5.1
 4.3
 3.7
 0.8
 0.6
(1) 
Includes rate changes approved based on our net cost of reinsurance.
(2)
Allstate brand operates in 50 states, the District of Columbia,D.C., and 5 Canadian provinces.
(3)
Based on historical premiums written in the locations noted above, rate changes approved for homeowners totaled $122 million, $75 million and $190 million in 2017, 2016 and 2015, respectively.
(4)
Includes the impact of a rate decrease in California in first quarter 2016. Excluding California, Allstate brand homeowners total brand and location specific rate changes were 2.1% and 5.1% in 2016, respectively.
Homeowners insurance premiums written totaled $6.87 billion increased 6.2% or $446 million in 2017, a 2.0% increase from $6.73 billion in 2016. Factors impacting premiums written were:
0.5% or 32 thousand decrease in PIF as of December 31, 20172019 compared to December 31, 2016. Allstate brand homeowners2018, primarily due to higher average premiums, including rate changes and inflation in insured home valuations, and growth. PIF increased 68 thousand policies with increases in 2031 states, including 46 of our largest 10 states, as of December 31, 2017 compared to December 31, 2016.
2.9% increase in new issued applications in 2017 compared to 2016. Of our largest 10 states, 6 experienced increases in new issued applications in 2017 compared to 2016.
1.7% increase in average premium in 2017 compared to 2016 primarily due to rate changes and increasing insured home valuations due to inflationary costs.
0.5 point decrease in the renewal ratio in 2017 compared to 2016. Of our largest 10 states, 1 experienced an increase in the renewal ratio in 2017 compared to 2016.
$52 million decrease in the cost of our catastrophe reinsurance program to $283 million in 2017 from $335 million in 2016. Catastrophe reinsurance premiums are recorded primarily in Allstate brand and are a reduction of premium.
Premiums written for Allstate’s House and Home product, our homeowners offering currently available in 41 of the 50 states we operate in, totaled $2.34 billion in 2017 compared to $1.89 billion in 2016.
Homeowners insurance premiums written totaled $6.73 billion in 2016, a 0.3% increase from $6.71 billion in 2015. Factors impacting premiums written were:
0.9% or 54 thousand decrease in PIF as of December 31, 2016 compared to December 31,states.
 
2015. Allstate brand homeowners PIF increased in 17 states, including 3 of our largest 10 states, as of December 31, 2016 compared to December 31, 2015.
8.8% decrease in new issued applications in 2016 compared to 2015. Of our largest 10 states, 8 experienced decreases in new issued applications in 2016 compared to 2015. New issued applications were relatively consistent throughout the year.
1.9% increase in average premium in 2016 compared to 2015 primarily due to rate changes and increasing insured home valuations due to inflationary costs.
0.7 point decrease in the renewal ratio in 2016 compared to 2015. Of our largest 10 states, 9 experienced decreases in the renewal ratio in 2016 compared to 2015.
$35 million decrease in the cost of our catastrophe reinsurance program to $335 million in 2016 from $370 million in 2015.
Other personal lines premiums written totaled $1.67 billion increased 3.5% or $61 million in 2017, a 3.2% increase from $1.62 billion in 2016, following a 2.2% increase in 2016 from $1.59 billion in 2015.2019 compared to 2018. The increase in 20172019 was primarily due to increases in personal umbrella and condominium insurance premiums.

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2019 Form 10-KAllstate Protection: Allstate brand

Commercial lines premiums written increased 36.9% or $243 million in 2019 compared to 2018. The increase in 20162019 was primarily due to increased average premium for condominium insurance, partially offset by a decreased volumeexpansion in our shared economy business, including growth in our current agreements and addition of landlords insurance.new customers.
Commercial lines
Growth in premiums written totaled $488 million is not reflected in 2017, a 2.2% decrease from $499 milliongrowth in 2016, following a 3.3% decreasepolicies in 2016 from $516 million in 2015. The decreases in 2017 and 2016 were driven by decreased new business and lower renewals dueforce as the shared economy agreements typically reflect contracts that cover multiple drivers as opposed to profit improvement actions, partially offset by increased average premiums.individual drivers.

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2017 Form 10-KAllstate Protection: Allstate brand

Combined ratios by line of business
 For the years ended December 31, For the years ended December 31,
 
Loss ratio (1)
 
Expense ratio (1)
 Combined ratio Loss ratio 
Expense ratio (1)
 Combined ratio
 2017 2016 2015 2017 2016 2015 2017 2016 2015 2019 2018 2017 2019 2018 2017 2019 2018 2017
Auto 68.1
 74.5
 74.5
 25.1
 24.2
 24.4
 93.2
 98.7
 98.9
 67.3
 65.9
 67.9
 24.7
 25.4
 24.7
 92.0
 91.3
 92.6
Homeowners 66.2
 61.0
 55.6
 23.2
 22.7
 23.0
 89.4
 83.7
 78.6
 64.9
 69.3
 66.0
 22.8
 23.6
 22.9
 87.7
 92.9
 88.9
Other personal lines 64.3
 62.0
 60.9
 28.8
 27.6
 26.6
 93.1
 89.6
 87.5
 60.6
 66.3
 64.1
 26.7
 27.5
 28.0
 87.3
 93.8
 92.1
Commercial lines 75.5
 93.9
 78.4
 28.3
 27.8
 29.4
 103.8
 121.7
 107.8
 81.3
 91.3
 75.1
 17.1
 21.4
 27.5
 98.4
 112.7
 102.6
Total 67.6
 70.9
 69.1
 24.7
 23.9
 24.1
 92.3
 94.8
 93.2
 66.7
 67.3
 67.3
 24.0
 24.9
 24.4
 90.7
 92.2
 91.7
(1) 
Ratios are calculated usingOther revenue is deducted from operating costs and expenses in the premiums earned for the respective line of business.expense ratio calculation.
Loss ratios by line of business

Loss ratios by line of business

Loss ratios by line of business

 For the years ended December 31, For the years ended December 31,
 Loss ratio Effect of catastrophe losses on combined ratio Effect of prior year reserve reestimates on combined ratio Effect of catastrophe losses included in prior year reserve reestimates on combined ratio Loss ratio Effect of catastrophe losses Effect of prior year reserve reestimates Effect of catastrophe losses included in prior year reserve reestimates
 2017 2016 2015 2017 2016 2015 2017 2016 2015 2017 2016 2015 2019 2018 2017 2019 2018 2017 2019 2018 2017 2019 2018 2017
Auto 68.1
 74.5
 74.5
 3.4
 2.8
 1.3
 (2.5) (0.7) 0.2
 (0.1) (0.1) (0.1) 67.3
 65.9
 67.9
 1.7
 1.6
 3.4
 (1.5) (2.2) (2.4) (0.1) (0.2) (0.1)
Homeowners 66.2
 61.0
 55.6
 30.7
 24.6
 18.3
 (1.9) (0.3) (0.3) (0.1) 0.1
 (0.1) 64.9
 69.3
 66.0
 24.8
 30.5
 30.7
 0.7
 
 (2.0) 0.8
 0.8
 (0.1)
Other personal lines 64.3
 62.0
 60.9
 12.2
 11.8
 8.1
 0.7
 (0.9) 0.5
 0.2
 (0.2) (0.1) 60.6
 66.3
 64.1
 9.2
 12.3
 12.2
 0.6
 0.5
 0.7
 0.1
 (0.1) 0.2
Commercial lines 75.5
 93.9
 78.4
 4.8
 6.9
 5.1
 3.8
 12.2
 0.4
 0.2
 1.0
 1.0
 81.3
 91.3
 75.1
 1.4
 3.4
 4.8
 1.9
 16.5
 3.9
 (0.1) 
 0.2
Total 67.6
 70.9
 69.1
 10.4
 8.7
 5.9
 (2.0) (0.4) 0.1
 
 
 (0.1) 66.7
 67.3
 67.3
 7.5
 9.0
 10.4
 (0.7) (1.1) (2.0) 0.1
 
 (0.1)
Auto loss ratio decreased 6.4 points in 2017 compared to 2016, primarily due to increased premiums earned, lower claim frequency and higher favorable prior year reserve reestimates, partially offset by higher catastrophe losses and higher claim severity. Auto loss ratio in 2016 was comparable to 2015, primarily due to increased catastrophe losses and rising loss costs, offset by increased premiums earned and favorable prior year reserve reestimates.
Frequency and severity statistics, which are influenced by driving patterns, inflation and other factors, are provided to describe the trends in loss costs of the business. Our reserving process incorporates changes in loss patterns, operational statistics and changes in claims reporting processes to determine our best estimate of recorded reserves. We use the following statistics to evaluate losses:
Paid claim frequency is calculated as annualized notice counts closed with payment in the period divided by the average of policies in force with the applicable coverage during the period. Gross claim frequency is calculated as annualized notice counts received in the period divided by the average of policies in force with the applicable coverage during the period. Gross claim frequency includes all actual notice counts, regardless of their current status (open or closed) or their ultimate disposition (closed with a payment or closed without payment). Frequency statistics exclude counts associated with catastrophe events. The percent change in paid or gross claim frequency is calculated as the amount of increase or decrease in the paid or gross claim frequency in the current period compared to the same period in the prior year; divided by the prior year paid or gross claim frequency.
Paid claim frequency (1) is calculated as annualized notice counts closed with payment in the period divided by the average of PIF with the applicable coverage during the period.
Gross claim frequency (1) is calculated as annualized notice counts received in the period divided by the average of PIF with the applicable coverage during the period. Gross claim frequency includes all actual notice counts, regardless of their current status (open or closed) or their ultimate disposition (closed with a payment or closed without payment).
Paid claim severity is calculated by dividing the sum of paid losses and loss expenses by claims closed with a payment during the period.

Percent change in frequency or severity statistics is calculated as the amount of increase or decrease in the paid or gross claim frequency or severity in the current period compared to the same period in the prior year divided by the prior year paid or gross claim frequency or severity.
(1)
Frequency statistics exclude counts associated with catastrophe events.
Paid claim frequency trends will often differ from gross claim frequency trends due to differences in the timing of when notices are received and when claims
are settled. For property damage claims, paid
frequency trends reflect littlesmaller differences as timing between opening and settlement is minimal.generally less. For bodily injury, gross frequency trends reflect emerging trends since the difference in timing between opening and settlement is much greater and gross frequency does not typically experience the same volatility in quarterly fluctuations seen in paid frequency. In evaluating frequency, we typically rely upon paid frequency trends for physical damage coverages such as property damage and gross frequency for casualty coverages such as bodily injury to provide an indicator of emerging trends in overall claim frequency while also providing insights for our analysis of severity.
Paid claim severity is calculated by dividing the sum of paid losses and loss expenses by claims closed with a payment during the period. The percent change in paid claim severity is calculated as the amount of increase or decrease in paid claim severity in the current period compared to the same period in the prior year; divided by the prior year paid claims severity.
We are continuing to aggressively seekimplement new technology and process solutions toimprovements that provide continued loss cost accuracy, efficient processing and enhanced customer experiences that are simple, fast and produce high degrees of satisfaction. For example, we have opened severalWe use Digital Operating Centers to handle auto physical damage claims countrywide utilizing our virtual estimation capabilities, which includes estimating damage throughwith photos and video withthrough the use of QuickFoto Claim® and Virtual AssistSM®. We are also leveraging virtual capabilities to handle property claims by estimating damage through video with Virtual Assist and aerial imagery using satellites, airplanes and drones. These organizational and process changes have been beneficial to our operations as they are occurring, butimpact frequency and severity statistics may be impacted as changes in claim opening and closing practices and shifts in timing, if any, can impact comparisons to prior periods.
Auto loss ratio increased 1.4 points in 2019 compared to 2018, primarily due to higher claim severity and lower favorable non-catastrophe prior


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Allstate Protection: Allstate brand 20172019 Form 10-K




year reserve reestimates, partially offset by higher premiums earned and lower claim frequency.
Property damage paid claim frequency decreased 5.2%2.2% in 20172019 compared to 2016, following an increase of 0.3% in 2016 from 2015. 42 states experienced a year over year decrease in property damage paid claim frequency in 2017 when compared to 2016. 2018. Property damage paid claim severities increased 4.5%6.5% in 20172019 compared to 2016, following an increase of 4.1% in 2016 from 20152018 due to the impact of higher costs to repair more sophisticated, newer model vehicles, higher third-party subrogation demands and increased volumenumber of total losses.
Bodily injury gross claim frequency decreased 4.8%1.8% in 20172019 compared to 2016 and2018. Bodily injury severity trends increased 0.5%at a rate above medical care inflation indices in 20162019.
Homeowners loss ratio decreased 4.4 points in 2019 compared to 2015. Bodily injury paid claim frequency decreased 17.4% while bodily injury paid claim severity increased 22.0% in 2017 compared to 2016. Claim process changes in the second half of 2016 related to enhanced documentation of injuries and related medical treatments are having a related impact on paid claim frequency and severity due to payment mix and claim closure patterns. These process changes are beginning to normalize and the related impacts on the percent change in paid claim frequency and severity have begun to moderate. Bodily injury paid claim frequency decreased 7.9% while bodily injury paid claim severity increased 4.7% in 2016 compared to 2015 and were also impacted by the claim process changes in the second half of 2016. Paid claim severity was impacted by increases in medical inflationary trends that were offset by improvements in loss cost management.
Homeowners loss ratio increased 5.2 points to 66.2 in 2017 from 61.0 in 2016,2018, primarily due to higher catastrophe losses,lower catastrophes, increased premiums earned and improved claim frequency, partially offset by higher favorable prior year reserve reestimates and increased premiumsclaim severity. Paid claim frequency excluding
 
earned. Paid claim frequency excluding catastrophe losses decreased 0.1%6.0% in 20172019 compared to 2016.2018. Paid claim severity excluding catastrophe losses increased 5.0%11.8% in 20172019 compared to 2016.2018 as we experienced increased claim severity in fire and water perils. Homeowner paid claim severity can be impacted by both the mix of perils and the magnitude of specific losses paid during the year. Homeowners loss ratio increased 5.4 points to 61.0 in 2016 from 55.6 in 2015, primarily due to higher catastrophe losses, partially offset by increases in premiums earned. Paid claim frequency excluding catastrophe losses decreased 4.3% in 2016 compared to 2015. Paid claim severity excluding catastrophe losses increased 0.9% in 2016 compared to 2015.
Other personal lines loss ratioincreased 2.3decreased 5.7 points in 20172019 compared to 2016,2018, primarily due to lower catastrophe losses and increased premiums earned.
Commercial lines loss ratiodecreased 10.0 points in 2019 compared to 2018, primarily due to increased premiums earned and lower unfavorable non-catastrophe prior year reserve reestimates, higher catastrophe losses and higher claim severity, partially offset by increased premiums earned. Other personalhigher severity. Commercial lines recorded losses related to the shared economy agreements are primarily based on original pricing expectations given limited loss experience.
Impact of specific costs and expenses on the expense ratio
  For the years ended December 31,
  2019 2018 2017
Amortization of DAC 13.9
 14.1
 13.8
Advertising expense 2.2
 2.2
 2.0
Other costs and expenses 7.8
 8.4
 8.4
Restructuring and related charges 0.1
 0.2
 0.2
Total expense ratio 24.0
 24.9
 24.4
Expense ratio increased 1.1 decreased 0.9 points in 20162019 compared to 2015, primarily due to higher catastrophe losses, partially offset by favorable prior year reserve reestimates and increased premiums earned.
Commercial lines loss ratiodecreased 18.4 points in 2017 compared to 2016,2018, primarily due to lower unfavorable prior year reserve reestimates, lower claim frequencyagent incentive compensation and lower catastrophe losses. Commercial lines loss ratio increased 15.5 points in 2016 compared to 2015, primarily due to higher unfavorable prior year reserve reestimates, higher claim severity and higher catastrophe losses.
Catastrophe losses were $2.99 billion in 2017 compared to $2.42 billion in 2016 and $1.59 billion in 2015.
Expense ratios by line of business

  For the years ended December 31,
  2017 2016 2015
Auto 25.1
 24.2
 24.4
Homeowners 23.2
 22.7
 23.0
Other personal lines 28.8
 27.6
 26.6
Commercial lines 28.3
 27.8
 29.4
Total expense ratio 24.7
 23.9
 24.1
Impact of specific costs and expenses on the expense ratio
  For the years ended December 31,
  2017 2016 2015
Amortization of DAC 13.8
 13.6
 13.6
Advertising expense 2.0
 2.1
 2.1
Other costs and expenses 8.6
 8.1
 8.3
Restructuring and related charges 0.3
 0.1
 0.1
Total expense ratio 24.7
 23.9
 24.1
Expense ratio increased 0.8 points in 2017 compared to 2016, primarily due to higher agent and employee-related compensation costs and restructuring and related costs.decreased operating expenses driven by enterprise-wide cost reduction efforts. Amortization of DAC primarily includes agent remuneration and premium taxes. Allstate agency total incurred base commissions, variable compensation and bonuses in 20172019 were higherlower than 2016.2018.
 
ExpenseCommercial lines expense ratio decreased 0.2 point4.3 points in 20162019 compared to 2015. The decrease2018, primarily relateddue to growth in our shared economy business, which has a lower expense spending reductions in professional services and lower compensation incentives earned by employees in 2016, partially offset by an increase in the amortization of acquisition costs. Allstate agency total incurred base commissions, variable compensation and bonuses in 2016 were higher than 2015.ratio.



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20172019 Form 10-KAllstate Protection: Esurance brand


esurancelogo1a25.jpg
Esurance brand products are sold directly to self-directed, brand-sensitive consumers online and through callcontact centers. We manage the direct-to-customer business based on its profitability over the lifetime of the customer relationship. In 2017,2019, the Esurance brand represented 5.5%6.0% of the Allstate Protection segment’s written premium. For additional information on our strategy and outlook, see Part I, Item 1. Business - Strategy and Segment information.Information.
Underwriting results
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Premiums written $1,728
 $1,689
 $1,613
 $2,113
 $1,948
 $1,728
Premiums earned $1,712
 $1,660
 $1,588
 $2,087
 $1,869
 $1,712
Other revenue 83
 80
 67
Claims and claims expense (1,329) (1,258) (1,192) (1,650) (1,443) (1,329)
Amortization of DAC (41) (41) (40) (46) (43) (41)
Other costs and expenses (395) (485) (520) (465) (487) (462)
Restructuring and related charges (3) 
 
 (1) (1) (3)
Impairment of purchased intangibles (51) 
 
Underwriting loss $(56) $(124) $(164) $(43) $(25) $(56)
Catastrophe losses $50
 $36
 $14
 $51
 $52
 $50
            
Underwriting income (loss) by line of business            
Auto $(37) $(65) $(145) $(47) $(11) $(37)
Homeowners (20) (59) (19) 2
 (14) (20)
Other personal lines 1
 
 
 2
 
 1
Underwriting loss $(56) $(124) $(164) $(43) $(25) $(56)
Changes in underwriting results from prior year by component (1)

Changes in underwriting results from prior year by component (1)

Changes in underwriting results from prior year by component (1)

 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2019 2018
Underwriting income (loss) - prior year $(124) $(164) $(25) $(56)
Changes in underwriting income (loss) from:        
Increase (decrease) premiums earned 52
 72
 218
 157
Increase (decrease) other revenue 3
 13
(Increase) decrease incurred claims and claims expense (“losses”):        
Incurred losses, excluding catastrophe losses and reserve reestimates (37) (47) (207) (110)
Catastrophe losses, excluding reserve reestimates (15) (23) 
 1
Catastrophe reserve reestimates 1
 (3)
Non-catastrophe reserve reestimates (20) 3
 (1) (2)
Catastrophe reserve reestimates 1
 1
Losses subtotal (71) (66) (207) (114)
(Increase) decrease expenses 87
 34
Underwriting income (loss) $(56) $(124)
(Increase) decrease expenses:    
Expenses, excluding impairment of purchased intangibles 19
 (25)
Impairment of purchased intangibles (51) 
Expenses subtotal (32) (25)
Underwriting loss $(43) $(25)
(1) The 20172019 column presents changes in 20172019 compared to 2016.2018. The 20162018 column presents changes in 20162018 compared to 2015.2017.
Underwriting loss totaled $56increased 72.0% or $18 million in 2017, an improvement from $1242019 compared to 2018, primarily due to the impairment of purchased intangibles of $51 million for the Esurance brand trade name as we integrate Esurance into the Allstate brand.
Excluding the impairment of purchased intangibles, Esurance underwriting income totaled $8 million in 2016,2019, an increase of $33 million from an underwriting loss of $25 million in 2018. The improvement was primarily due to increased premiums earned decreased homeowners marketing and lower amortization of purchased intangible assets,operating expenses, partially offset by lower favorable prior year reserve reestimates and higher catastrophe losses.
increased loss costs.

Underwriting loss totaled $124 million in 2016, a 24.4% decrease from $164 million in 2015, primarily due to improved auto underwriting losses resulting from profit improvement actions, partially offset by an increase in homeowners underwriting losses due to higher advertising expenses related to homeowners expansion.
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Allstate Protection: Esurance brand 20172019 Form 10-K




Premiums written and earned by line of business
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Premiums written            
Auto $1,641
 $1,625
 $1,576
 $1,986
 $1,839
 $1,641
Homeowners 79
 56
 30
 119
 101
 79
Other personal lines 8
 8
 7
 8
 8
 8
Total $1,728
 $1,689
 $1,613
 $2,113
 $1,948
 $1,728
Premiums earned            
Auto $1,636
 $1,610
 $1,562
 $1,969
 $1,771
 $1,636
Homeowners 68
 42
 19
 110
 90
 68
Other personal lines 8
 8
 7
 8
 8
 8
Total $1,712
 $1,660
 $1,588
 $2,087
 $1,869
 $1,712
Auto premium measures and statistics

Auto premium measures and statistics

Auto premium measures and statistics

 2017 2016 2015 2019 2018 2017 2019 vs. 2018 2018 vs. 2017
PIF (thousands) 1,352
 1,391
 1,415
 1,515
 1,488
 1,352
 1.8 % 10.1%
New issued applications (thousands) 484
 597
 627
 593
 633
 484
 (6.3)% 30.8%
Average premium $574
 $547
 $516
 $620
 $605
 $574
 2.5 % 5.4%
Renewal ratio (%) 81.5
 79.4
 79.5
 82.8
 83.3
 81.5
 (0.5) 1.8
Approved rate changes (1):
      
# of locations (2)
 39
 33
 37
Total brand (%) (3)
 5.0
 4.2
 7.1
Location specific (%) (4) (5)
 5.7
 6.1
 9.3
Approved rate changes:          
Impact of rate changes ($ in millions) $92
 $28
 $78
 $64
 $(50)
# of locations (1)
 30
 30
 39
 
 (9)
Total brand (%) 5.0
 1.8
 4.8
 3.2
 (3.0)
Location specific (%) 5.7
 2.7
 5.5
 3.0
 (2.8)
(1) 
Rate changes do not include rating plan enhancements, including the introduction of discounts and surcharges that result in no change in the overall rate level in a location. These rate changes do not reflect initial rates filed for insurance subsidiaries initially writing business in a location.
(2)
Esurance brand operates in 43 states and 2 Canadian provinces.
(3)
Represents the impact in the states and Canadian provinces where rate changes were approved during the period as a percentage of total brand prior year-end premiums written.
(4)
Represents the impact in the states and Canadian provinces where rate changes were approved during the period as a percentage of its respective total prior year-end premiums written in those same locations.
(5)
Based on historical premiums written in the locations noted above, rate changes approved for auto totaled $81 million, $65 million and $106 million in 2017, 2016 and 2015, respectively.states.
Auto insurancepremiums written totaled $1.64 billion increased 8.0% or $147 million in 2017, a 1.0% increase from $1.63 billion in 2016. Factors impacting premiums written were:
2.8% or 39 thousand decrease in PIF as of December 31, 20172019 compared to December 31, 2016.
18.9% decrease in new issued applications in 2017 compared2018 due to 2016,higher average premium primarily due to the impact of rate increases, decreased marketing activitieschanges approved and underwriting guideline changes.
4.9% increase in average premium in 2017 compared to 2016.
2.1 point increase in thePIF growth, partially offset by a lower renewal ratio in 2017 compared to 2016, primarily due to improved customer experience.
ratio.
 
Auto insurance premiums writtentotaled $1.63 billionPIF increased 1.8% or 27 thousand in 2016, a 3.1% increase from $1.58 billion in 2015. Factors impacting premiums written were:
1.7% or 24 thousand decrease in PIF as of December 31, 20162019 compared to December 31, 2015.
4.8% decrease in new2018. New issued applications decreased 6.3% in 20162019 compared to 20152018 due to a decrease in marketing activities and the impact of rate increases.
6.0% increase in average premium in 2016 compared to 2015.
0.1 point decrease in the renewal ratio in 2016 compared to 2015 primarily due to continued pressure from rate actions.lower advertising spend.

The Allstate Corporation 53


2017 Form 10-KAllstate Protection: Esurance brand

Homeowners premium measures and statistics
 2017 2016 2015 2019 2018 2017 2019 vs. 2018 2018 vs. 2017
PIF (thousands) 79
 58
 32
 105
 95
 79
 10.5 % 20.3 %
New issued applications (thousands) 34
 37
 28
 29
 32
 34
 (9.4)% (5.9)%
Average premium $917
 $875
 $833
 $1,055
 $982
 $917
 7.4 % 7.1 %
Renewal ratio (%) (1)
 85.5
 82.6
 81.9
 84.5
 85.3
 85.5
 (0.8) (0.2)
Approved rate changes (2):
      
# of locations (3)
 4
 1
 N/A
Approved rate changes:          
Impact of rate changes ($ in millions) $5
 $2
 $3
 $3
 $(1)
# of locations (2)
 5
 6
 3
 (1) 3
Total brand (%) 5.1
 (0.5) N/A
 4.7
 2.1
 4.5
 2.6
 (2.4)
Location specific (%) 14.3
 (10.0) N/A
 17.1
 6.9
 18.5
 10.2
 (11.6)
(1) 
Esurance’s renewal ratios exclude the impact of risk related cancellations during the new business underwriting period.cancellations. Customers can enter into a policy without a physical inspection. During the underwriting review period, a number of policies may be canceled if upon inspection the condition is unsatisfactory.
(2) 
Rate changes were approved in 4 states, totaled $2.9 million in 2017. Rate changes were only approved in Texas in 2016. No rate changes were approved in 2015. N/A reflects not applicable.
(3)
Esurance brand operates in 31 states and 2 Canadian provinces.states.
Homeowners insurancepremiums written totaled $79 increased 17.8% or $18 million in 20172019 compared to $56 million in 2016. Factors impacting premiums written were:
21 thousand increase in PIF as of December 31, 2017 compared to December 31, 2016.
3 thousand decrease in new issued applications in 2017 compared to 20162018 due to reduced marketing activities.
4.8% increase inhigher average premium in 2017 compared to 2016, primarily due to increased premium distribution in higher average premium states andapproved rate changes. As of December 31, 2017,2019, Esurance is writingcontinues to write homeowners insurance in 31
 
31 states with lower hurricane risk, contributing to lower average premium compared to the industry.
Homeowners insurance premiums written totaled $56 millionPIF increased 10.5% or 10 thousand in 20162019 compared to $30 million in 2015. Factors impacting premiums written were:2018.
26 thousand increase in PIF as of December 31, 2016 compared to December 31, 2015.
9 thousand increase in new issued applications in 2016 compared to 2015.
The Allstate Corporation 53
As of December 31, 2016,

2019 Form 10-KAllstate Protection: Esurance was writing homeowners insurance in 31 states with lower hurricane risk.brand

Combined ratios by line of business
 For the years ended December 31, For the years ended December 31,
 
Loss ratio (1)
 
Expense ratio (1)
 Combined ratio Loss ratio 
Expense ratio (1)
 Combined ratio
 2017 2016 2015 2017 2016 2015 2017 2016 2015 2019 2018 2017 2019 2018 2017 2019 2018 2017
Auto 77.5
 75.8
 75.3
 24.8
 28.2
 34.0
 102.3
 104.0
 109.3
 79.4
 77.0
 77.5
 23.0
 23.6
 24.8
 102.4
 100.6
 102.3
Homeowners 83.8
 78.6
 63.2
 45.6
 161.9
 136.8
 129.4
 240.5
 200.0
 74.6
 83.4
 83.8
 23.6
 32.2
 45.6
 98.2
 115.6
 129.4
Other personal lines 50.0
 62.5
 57.1
 37.5
 37.5
 42.9
 87.5
 100.0
 100.0
Total 77.6
 75.8
 75.1
 25.7
 31.7
 35.2
 103.3
 107.5
 110.3
 79.1
 77.2
 77.6
 23.0
 24.1
 25.7
 102.1
 101.3
 103.3
(1) 
Ratios are calculated usingOther revenue is deducted from operating costs and expenses in the premiums earned for the respective line of business.expense ratio calculation.
Loss ratios by line of business
 For the years ended December 31, For the years ended December 31,
 Loss ratio Effect of catastrophe losses on combined ratio Effect of prior year reserve reestimates on combined ratio Effect of catastrophe losses included in prior year reserve reestimates on combined ratio Loss ratio Effect of catastrophe losses Effect of prior year reserve reestimates Effect of catastrophe losses included in prior year reserve reestimates
 2017 2016 2015 2017 2016 2015 2017 2016 2015 2017 2016 2015 2019 2018 2017 2019 2018 2017 2019 2018 2017 2019 2018 2017
Auto 77.5
 75.8
 75.3
 2.1
 1.5
 0.7
 0.1
 (1.3) (1.1) 
 
 
 79.4
 77.0
 77.5
 1.2
 1.5
 2.1
 0.1
 0.1
 0.1
 
 
 
Homeowners 83.8
 78.6
 63.2
 23.5
 28.6
 15.8
 (3.0) 
 
 (1.5) 
 
 74.6
 83.4
 83.8
 24.6
 27.8
 23.5
 0.9
 2.2
 (3.0) 0.9
 2.2
 (1.5)
Other personal lines 50.0
 62.5
 57.1
 
 
 
 (12.5) 
 
 
 
 
Total 77.6
 75.8
 75.1
 2.9
 2.2
 0.9
 (0.1) (1.3) (1.1) (0.1) 
 0.1
 79.1
 77.2
 77.6
 2.4
 2.8
 2.9
 0.1
 0.2
 (0.1) 
 0.1
 (0.1)
Auto loss ratio increased 1.7 points in 2017 compared to 2016, primarily due to unfavorable prior year reserve reestimates in 2017 compared to favorable prior year reserve reestimates in 2016 and higher catastrophe losses.
Auto loss ratio increased 0.52.4 points in 20162019 compared to 2015,2018, primarily due to higher claim frequencyseverity and catastrophe losses,to a lesser extent higher frequency, partially offset by increaseshigher premiums earned.
Homeowners loss ratio decreased 8.8 points in premiums earned.
Catastrophe losses were $50 million in 20172019 compared to $36 million in 20162018, primarily due to lower frequency and $14 million in 2015.

54 www.allstate.com

higher premiums earned, partially offset by higher claims severity.

Allstate Protection: Esurance brand 2017 Form 10-K


Expense ratios by line of business
  For the years ended December 31,
  2017 2016 2015
Auto 24.8
 28.2
 34.0
Homeowners 45.6
 161.9
 136.8
Other personal lines 37.5
 37.5
 42.9
Total expense ratio 25.7
 31.7
 35.2
Impact of specific costs and expenses on the expense ratio
 For the years ended December 31, For the years ended December 31,
 2017 2016 2015 2019 2018 2017
Amortization of DAC 2.4
 2.5
 2.5
 2.2
 2.3
 2.4
Advertising expense 8.3
 11.2
 12.6
 7.0
 8.7
 8.3
Amortization of purchased intangible assets 0.2
 1.4
 2.2
Amortization of purchased intangibles 0.1
 0.1
 0.2
Other costs and expenses 14.6
 16.6
 17.9
 11.2
 12.9
 14.6
Restructuring and related charges 0.2
 
 
 
 0.1
 0.2
Impairment of purchased intangibles 2.5
 
 
Total expense ratio 25.7
 31.7
 35.2
 23.0
 24.1
 25.7
Expense ratiodecreased 6.01.1 points in 20172019 compared to 2016. 2018. Excluding the impairment of purchased intangibles, the expense ratio decreased by 3.6 points compared to 2018.
Other costs and expenses, including salaries of telephone sales personnel and other underwriting costs related to customer acquisition, were 1.7 points lower in 2019 compared to 2018 reflecting continued implementation of digital self-service capabilities and premium growth.
Esurance uses a direct distribution model, therefore its primary acquisition-related costs are advertising as opposed to commissions. Esurance advertising expense ratio decreased 2.91.7 points in 20172019 compared to 2016, primarily due to reductions in homeowners marketing. Other costs and expenses, including salaries of phone sales personnel and other underwriting costs related to customer acquisition, were lower in 2017 compared to 2016 due to the implementation of process efficiencies. Expense ratio includes amortization of purchased intangible assets from the original acquisition in 2011. Starting in 2017, the portion of the remaining purchased intangible asset related to the Esurance brand name was classified as an infinite-lived intangible and is no longer being amortized, but instead tested for impairment on an annual basis.2018.
We continue to review our advertising spend to ensure our acquisition costs meet our targeted returns. Esurance incurs substantially all of its acquisition costs in the year of policy inception. As a result, the Esurance expense ratio will be higher or lower depending on the advertising expenditures incurred related to our profitability actions. Esurance’s annual combined ratio is below 100, after the year of policy inception (in which substantially all acquisition costs are incurred), driven by pricing changes, customer mix and renewal experience.
Expense ratio decreased 3.5 points in 2016 compared to 2015. Esurance has continued to invest in growth, including offering a comprehensive suite of products such as homeowners, motorcycle and usage-based insurance as well as expanding into the Canadian market. Esurance advertising expense ratio decreased 1.4 points in 2016 compared to 2015 in conjunction with our profitability actions. Strategic reductions in marketing spending were made on auto while homeowners advertising spending was increased. Other costs and expenses, including salaries of phone sales personnel and other underwriting costs related to customer acquisition, were lower in 2016 than 2015.




The Allstate Corporation 5554 www.allstate.com



2017 Form 10-KAllstate Protection: Encompass brand2019 Form 10-K



encompassa63.jpg
Encompass products are sold through independent agencies that serve brand-neutral customers who prefer personal service and support from an independent agent. In 2017,2019, the Encompass brand represented 3.3%2.9% of the Allstate Protection segment’s written premium. For additional information on our strategy and outlook, see Part I, Item 1. Business - Strategy and Segment information.Information.
Underwriting results
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Premiums written $1,035
 $1,140
 $1,244
 $1,020
 $1,016
 $1,035
Premiums earned $1,090
 $1,202
 $1,269
 $1,018
 $1,023
 $1,090
Other revenue 5
 5
 6
Claims and claims expense (789) (855) (933) (689) (668) (786)
Amortization of DAC (201) (221) (234) (192) (190) (201)
Other costs and expenses (128) (124) (127) (131) (145) (130)
Restructuring and related charges (5) (1) (1) (4) (7) (5)
Underwriting (loss) income $(33) $1
 $(26)
Underwriting income (loss) $7
 $18
 $(26)
Catastrophe losses $193
 $111
 $111
 $115
 $102
 $193
            
Underwriting income (loss) by line of business            
Auto $4
 $(29) $(36) $8
 $14
 $9
Homeowners (47) 36
 32
 2
 1
 (45)
Other personal lines 10
 (6) (22) (3) 3
 10
Underwriting (loss) income $(33) $1
 $(26)
Underwriting income (loss) $7
 $18
 $(26)
Changes in underwriting results from prior year by component (1)
Changes in underwriting results from prior year by component (1)
Changes in underwriting results from prior year by component (1)
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2019 2018
Underwriting income (loss) - prior year $1
 $(26) $18
 $(26)
Changes in underwriting income (loss) from:        
Increase (decrease) premiums earned (112) (67) (5) (67)
Increase (decrease) other revenue 
 (1)
(Increase) decrease incurred claims and claims expense (“losses”):        
Incurred losses, excluding catastrophe losses and reserve reestimates 130
 74
 9
 17
Catastrophe losses, excluding reserve reestimates (83) 2
 (16) 104
Catastrophes reserve reestimates 3
 (13)
Non-catastrophe reserve reestimates 18
 4
 (17) 10
Catastrophe reserve reestimates 1
 (2)
Losses subtotal 66
 78
 (21) 118
(Increase) decrease expenses 12
 16
 15
 (6)
Underwriting (loss) income $(33) $1
Underwriting income $7
 $18
(1) The 20172019 column presents changes in 20172019 compared to 2016.2018. The 20162018 column presents changes in 20162018 compared to 2015.2017.
Underwriting loss totaled $33income decreased 61.1% or $11 million in 20172019 compared to underwriting income of $1 million in 2016,2018, primarily due to higher homeowners catastrophe losses and lower favorable non-catastrophe prior year reestimates, partially offset by improved auto loss costs. Underwriting income totaled $1 million in 2016, an improvement from an underwriting loss of $26 million
lower operating expenses.

in 2015, primarily due to lower underwriting losses on other personal lines and auto and higher underwriting income on homeowners resulting from lower loss costs and expenses.The Allstate Corporation 55


56 www.allstate.com



2019 Form 10-KAllstate Protection: Encompass brand2017 Form 10-K



Premiums written and earned by line of business
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Premiums written            
Auto $542
 $591
 $641
 $540
 $537
 $542
Homeowners 406
 454
 497
 401
 398
 406
Other personal lines 87
 95
 106
 79
 81
 87
Total $1,035
 $1,140
 $1,244
 $1,020
 $1,016
 $1,035
Premiums earned            
Auto $566
 $623
 $657
 $539
 $537
 $566
Homeowners 431
 479
 504
 399
 402
 431
Other personal lines 93
 100
 108
 80
 84
 93
Total $1,090
 $1,202
 $1,269
 $1,018
 $1,023
 $1,090
Auto premium measures and statistics
 2017 2016 2015 2019 2018 2017 2019 vs. 2018 2018 vs. 2017
PIF (thousands) 530
 622
 723
 493
 502
 530
 (1.8)% (5.3)%
New issued applications (thousands) 52
 54
 82
 82
 76
 52
 7.9 % 46.2 %
Average premium $1,079
 $1,008
 $945
 $1,134
 $1,118
 $1,079
 1.4 % 3.6 %
Renewal ratio (%) (1)
 73.0
 74.4
 77.3
 78.1
 74.9
 73.4
 3.2
 1.5
Approved rate changes (2):
      
# of locations (3)
 27
 24
 30
Total brand (%) (4)
 6.2
 10.5
 9.4
Location specific (%) (5)(6)
 7.8
 14.3
 11.1
Approved rate changes:          
Impact of rate changes ($ in millions) $8
 $13
 $37
 $(5) $(24)
# of locations (2)
 17
 17
 27
 
 (10)
Total brand (%) 1.5
 2.4
 6.2
 (0.9) (3.8)
Location specific (%) 4.1
 4.8
 7.8
 (0.7) (3.0)
(1) 
Encompass announced a plan to exit business in Massachusetts in the second quarter of 2017 and previously announced a plan to exit business in North Carolina in the first half of 2016, which impacted the renewal ratio. Excluding Massachusetts and North Carolina, the renewal ratios were 76.5 points in 2018 compared to 74.5 points in 2017.
(2)
Encompass brand operates in 40 states and D.C.
Auto insurance premiums written increased 0.6% or $3 million in 2019 compared to 2018, primarily due to higher average premiums due to rate changes over the past 12 months, with the top 10 states representing
approximately 70% of premiums written. PIF decreased 1.8% or 9 thousand in 2019 compared to 2018.
Homeowners premium measure and statistics
  2019 2018 2017 2019 vs. 2018 2018 vs. 2017
PIF (thousands) 234
 239
 254
 (2.1)% (5.9)%
New issued applications (thousands) 42
 37
 30
 13.5 % 23.3 %
Average premium $1,795
 $1,724
 $1,684
 4.1 % 2.4 %
Renewal ratio (%) (1)
 82.5
 80.0
 78.5
 2.5
 1.5
Approved rate changes:          
Impact of rate changes ($ in millions) $38
 $20
 $23
 $18
 $(3)
# of locations (2)
 27
 20
 21
 7
 (1)
Total brand (%) 9.2
 4.7
 4.8
 4.5
 (0.1)
Location specific (%) 10.9
 8.1
 8.4
 2.8
 (0.3)
(1)
Encompass announced a plan to exit business in Massachusetts in the second quarter of 2017 and previously announced a plan to exit business in North Carolina in the first half of 2016, which has impacted the renewal ratio. Excluding Massachusetts and North Carolina, the renewal ratios were 74.580.8 points in 20172018 compared to 75.079.0 points in 2016.2017.
(2) 
Rate changes that are indicated based on loss trend analysis to achieve a targeted return will continue to be pursued. Rate changes do not include rating plan enhancements, including the introduction of discounts and surcharges that result in no change in the overall rate level in a location. These rate changes do not reflect initial rates filed for insurance subsidiaries initially writing business in a location.
(3)
Encompass brand operates in 3940 states and the District of Columbia.
(4)
Represents the impact in the states and the District of Columbia where rate changes were approved during the period as a percentage of total brand prior year-end premiums written.
(5)
Represents the impact in the states and the District of Columbia where rate changes were approved during the period as a percentage of its respective total prior year-end premiums written in those same locations.
(6)
Based on historical premiums written in the locations noted above, rate changes approved for auto totaled $37 million, $68 million and $63 million in 2017, 2016 and 2015, respectively. Approximately 20% of the rate increases approved in 2017 are expected to be earned in 2017, with the remainder expected to be earned in 2018 and 2019.D.C.
AutoHomeowners insurance premiums writtentotaled $542 increased 0.8% or $3 million in 2017, a 8.3% decrease from $591 million in 2016. Factors impacting premiums written were:
14.8% or 92 thousand decrease in PIF as of December 31, 20172019 compared to December 31, 2016.
3.7% decrease in new issued applications in 2017 compared to 2016.
7.0% increase in average premium in 2017 compared to 2016.
1.4 point decrease in the renewal ratio in 2017 compared to 2016,2018, primarily due to profit improvement actions taken, including exiting stateshigher average premiums due to rate changes over the past 12 months, with inadequate returns. Encompass sells a high percentage of package policies that include both auto and homeowners; therefore, declines in
the top 10
 
one product can contribute to declinesstates representing approximately 70% of premiums written. PIF decreased 2.1% or 5 thousand in the other.
Auto insurance premiums written totaled $591 million in 2016, a 7.8% decrease from $641 million in 2015. Factors impacting premiums written were:
14.0% or 101 thousand decrease in PIF as of December 31, 20162019 compared to December 31, 2015.
34.1% decrease in new issued applications in 2016 compared to 2015.
6.7% increase in average premium in 2016 compared to 2015.
2.9 point decrease in the renewal ratio in 2016 compared to 2015.2018.



The Allstate Corporation 57




56 www.allstate.com


2017 Form 10-KAllstate Protection: Encompass brand2019 Form 10-K



Homeowners premium measure and statistics
  2017 2016 2015
PIF (thousands) 254
 295
 338
New issued applications (thousands) 30
 34
 48
Average premium $1,684
 $1,639
 $1,555
Renewal ratio (%) 78.1
 79.4
 82.5
Approved rate changes (1):
      
# of locations (2)
 21
 19
 27
Total brand (%) 4.8
 5.1
 6.5
Location specific (%) (3)
 8.4
 9.0
 8.8
Combined ratios by line of business
  For the years ended December 31,
  Loss ratio 
Expense ratio (1)
 Combined ratio
  2019 2018 2017 2019 2018 2017 2019 2018 2017
Auto 66.8
 65.0
 68.0
 31.7
 32.4
 30.4
 98.5
 97.4
 98.4
Homeowners 68.2
 66.7
 80.3
 31.3
 33.1
 30.1
 99.5
 99.8
 110.4
Other personal lines 71.3
 60.7
 59.1
 32.5
 35.7
 30.1
 103.8
 96.4
 89.2
Total 67.7
 65.3
 72.1
 31.6
 32.9
 30.3
 99.3
 98.2
 102.4
(1) 
Encompass announced a plan to exit business in MassachusettsOther revenue is deducted from operating costs and expenses in the second quarter of 2017 and previously announced a plan to exit business in North Carolina in the first half of 2016, which has impacted the renewal ratio. Excluding Massachusetts and North Carolina, the renewal ratios were 79.0 points in 2017 compared to 79.9 points in 2016.
(2)
Includes rate changes approved based on our net cost of reinsurance.
(3)
Encompass brand operates in 39 states and the District of Columbia.
(4)
Based on historical premiums written in the locations noted above, rate changes approved for homeowner totaled $23 million, $27 million and $35 million in 2017, 2016 and 2015, respectively.
Homeowners insurance premiums written totaled $406 million in 2017, a 10.6% decrease from $454 million in 2016. Factors impacting premiums written were the following:
13.9% or 41 thousand decrease in PIF as of December 31, 2017 compared to December 31, 2016.
11.8% decrease in new issued applications in 2017 compared to 2016.
2.7% increase in average premium in 2017 compared to 2016, primarily due to rate changes.
1.3 point decrease in the renewal ratio in 2017 compared to 2016, primarily due to profit improvement actions taken to exit states with inadequate returns. Encompass sells a high percentage of package policies that include both
auto and homeowners; therefore, declines in one product can contribute to declines in the other.
Homeowners insurance premiums writtentotaled $454 million in 2016, an 8.7% decrease from $497 million in 2015. Factors impacting premiums written were the following:
12.7% or 43 thousand decrease in PIF as of December 31, 2016 compared to December 31, 2015.
29.2% decrease in new issued applications in 2016 compared to 2015.
5.4% increase in average premium in 2016 compared to 2015, primarily due to rate changes.
3.1 point decrease in the renewal ratio in 2016 compared to 2015.
Combined ratios by line of business
  For the years ended December 31,
  
Loss ratio (1)
 
Expense ratio (1)
 Combined ratio
  2017 2016 2015 2017 2016 2015 2017 2016 2015
Auto 68.6
 76.1
 77.0
 30.7
 28.6
 28.5
 99.3
 104.7
 105.5
Homeowners 80.3
 63.5
 64.9
 30.6
 29.0
 28.8
 110.9
 92.5
 93.7
Other personal lines 59.1
 77.0
 92.6
 30.1
 29.0
 27.8
 89.2
 106.0
 120.4
Total 72.4
 71.1
 73.5
 30.6
 28.8
 28.5
 103.0
 99.9
 102.0
(1)
Ratios are calculated using the premiums earned for the respective line of business.expense ratio calculation.
Loss ratios by line of business
 For the years ended December 31, For the years ended December 31,
 Loss ratio Effect of catastrophe losses on combined ratio Effect of prior year reserve reestimates on combined ratio Effect of catastrophe losses included in prior year reserve reestimates on combined ratio Loss ratio Effect of catastrophe losses Effect of prior year reserve reestimates Effect of catastrophe losses included in prior year reserve reestimates
 2017 2016 2015 2017 2016 2015 2017 2016 2015 2017 2016 2015 2019 2018 2017 2019 2018 2017 2019 2018 2017 2019 2018 2017
Auto 68.6
 76.1
 77.0
 2.1
 1.6
 1.1
 (1.1) 
 0.3
 (0.2) (0.4) (0.1) 66.8
 65.0
 68.0
 1.9
 1.1
 2.1
 (1.9) (1.9) (1.1) 
 (0.2) (0.2)
Homeowners 80.3
 63.5
 64.9
 40.1
 20.3
 19.3
 0.5
 
 (1.0) 
 0.5
 (0.2) 68.2
 66.7
 80.3
 25.1
 22.1
 40.1
 3.7
 3.3
 0.5
 2.5
 3.0
 
Other personal lines 59.1
 77.0
 92.6
 8.6
 4.0
 6.5
 (10.8) 5.0
 9.3
 
 
 
 71.3
 60.7
 59.1
 6.3
 8.3
 8.6
 (2.5) (16.7) (10.8) (1.2) 1.2
 
Total 72.4
 71.1
 73.5
 17.7
 9.2
 8.7
 (1.3) 0.4
 0.6
 (0.1) 
 (0.1) 67.7
 65.3
 72.1
 11.3
 10.0
 17.7
 0.3
 (1.1) (1.3) 0.9
 1.2
 (0.1)
Auto loss ratio decreased 7.5 increased 1.8 points in 20172019 compared to 2016,2018, primarily due to lower frequencyincreased claim severity and severity,higher catastrophe losses, partially offset by favorable claim frequency.
Homeowners loss ratio increased 1.5 points in 2019 compared to 2018, primarily due to higher catastrophe losses and unfavorable prior year reserve reestimates, partially offset by higher catastrophe losses. Auto losslower non-catastrophe losses driven by favorable claim frequency.
Impact of specific costs and expenses on the expense ratio
  For the years ended December 31,
  2019 2018 2017
Amortization of DAC 18.8
 18.5
 18.3
Advertising expense 0.2
 0.2
 0.2
Other costs and expenses 12.2
 13.5
 11.3
Restructuring and related charges 0.4
 0.7
 0.5
Total expense ratio 31.6
 32.9
 30.3
Expense ratio decreased 0.91.3 points in 20162019 compared to 2015,2018, primarily due to lower loss costs, partially offset by higher catastrophe losses.

58 www.allstate.com


Allstate Protection: Encompass brand 2017 Form 10-K


technology and employee-related costs.
Homeowners loss ratio increased 16.8 points in 2017 compared to 2016, primarily due to higher catastrophe losses. Homeowners loss ratio decreased 1.4 points in 2016 compared to 2015, primarily due to lower claim frequency.
Catastrophe losses were $193 million in 2017 compared to $111 million in both 2016 and 2015.
Expense ratios by line of business
  For the years ended December 31,
  2017 2016 2015
Auto 30.7
 28.6
 28.5
Homeowners 30.6
 29.0
 28.8
Other personal lines 30.1
 29.0
 27.8
Total expense ratio 30.6
 28.8
 28.5

Impact of specific costs and expenses on the expense ratio
  For the years ended December 31,
  2017 2016 2015
Amortization of DAC 18.3
 18.4
 18.4
Advertising expense 0.2
 0.2
 0.4
Other costs and expenses 11.6
 10.1
 9.6
Restructuring and related charges 0.5
 0.1
 0.1
Total expense ratio 30.6
 28.8
 28.5
Expense ratio increased 1.8 points in 2017 compared to 2016, primarily due to higher employee-related and technology costs, and restructuring and related charges. During the first half of 2017, Encompass exited certain operations and right-sized certain departments consistent with business volume.  The costs associated with these changes have been recorded as restructuring and related charges. The Encompass brand DAC amortization rate is higher on average than Allstate brand DAC amortization due to higher commission rates paid to independent agencies.
Expense ratio increased 0.3 points in 2016 compared to 2015 primarily due to increased spending in professional services, partially offset by expense spending reductions in advertising and marketing.

The Allstate Corporation 59 57



20172019 Form 10-KDiscontinued Lines and Coverages


Discontinued Lines and Coverages Segment
The Discontinued Lines and Coverages segment includes results from property and casualty insurance coverage that primarily relates to policies written during the 1960s through the mid-1980s. Our exposure to asbestos, environmental and other discontinued lines claims arises principally from direct excess commercial insurance, assumed reinsurance coverage, direct primary commercial insurance and other businesses in run-off. For additional information on our strategy and outlook, see Part I, Item 1. Business - Strategy and Segment information.Information.
Underwriting Results
  For the years ended December 31,
($ in millions) 2017 2016 2015
Premiums written (1)
 $
 $3
 $
       
Premiums earned $
 $
 $
Claims and claims expense (96) (105) (53)
Operating costs and expenses (3) (2) (2)
Underwriting loss $(99)
$(107)
$(55)
Underwriting results
  For the years ended December 31,
($ in millions) 2019 2018 2017
Claims and claims expense (1)
 $(105) $(87) $(96)
Operating costs and expenses (3) (3) (3)
Underwriting loss $(108)
$(90)
$(99)
(1)
(1) The cost of administering claims settlements totaled $11 million for all periods presented.
Primarily represents retrospective reinsurance premium recognized when billed.
Underwriting losses of $99 million in 20172019 primarily related to our annual reserve review using established industry and actuarial best practices, resultingpractices. The annual review resulted in unfavorable reestimates of $85$95 million, including $61$28 million for asbestos exposures, $10primarily related to new reported information and settlement agreements, including bankruptcy proceedings; $36 million for environmental exposures primarily related to the reporting of additional clean-up sites; $37 million for other exposures based on new reported information, partially offset by a $6 million decrease in the allowance for future uncollectible reinsurance.
Underwriting losses in 2018 primarily related to our annual reserve review, which resulted in unfavorable reestimates of $76 million, including $44 million for asbestos exposures, $20 million for environmental exposures and $27$13 million for other exposures, partially offset by a $13$1 million decrease in the allowance for future uncollectible reinsurance.
Underwriting losses of $107 million in 2016 primarily related to our annual reserve review resulting in unfavorable reestimates of $96 million, including a $67 million unfavorable reestimate of asbestos reserves, a $23 million unfavorable reestimate of environmental reserves and a $6 million increase in the allowance for future uncollectible reinsurance with other exposure reserves essentially unchanged.
Underwriting losses of $55 million in 2015 primarily related to our annual reserve review resulting in unfavorable reestimates of $44 million, including a $39 million unfavorable reestimate of asbestos reserves, a $1 million unfavorable reestimate of environmental reserves and a $9 million unfavorable reestimate of other exposure reserves, partially offset by a $5 million decrease in the allowance for future uncollectible reinsurance.
The cost of administering claims settlements totaled $11 million, $10 million and $10 million for 2017, 2016 and 2015, respectively.
Reserves for asbestos, environmental and other discontinued lines claims before and after the effects of reinsurance
($ in millions)  December 31, 2017
December 31, 2016 December 31, 2019
December 31, 2018
Asbestos claims        
Gross reserves $1,296
 $1,356
 $1,172
 $1,266
Reinsurance (412) (444) (362) (400)
Net reserves 884
 912
 810
 866
Environmental claims        
Gross reserves 199
 219
 219
 209
Reinsurance (33) (40) (40) (39)
Net reserves 166
 179
 179
 170
Other discontinued lines        
Gross reserves 398
 378
 427
 389
Reinsurance (41) (24) (51) (34)
Net reserves 357
 354
 376
 355
Total        
Gross reserves
 1,893
 1,953
 1,818
 1,864
Reinsurance
 (486) (508) (453) (473)
Net reserves $1,407
 $1,445
 $1,365
 $1,391




60 58 www.allstate.com



Discontinued Lines and Coverages 20172019 Form 10-K




Reserves by type of exposure before and after the effects of reinsurance
($ in millions) December 31, 2017 December 31, 2016 December 31, 2019 December 31, 2018
Direct excess commercial insurance        
Gross reserves (1)
 $997
 $1,051
 $948
 $973
Reinsurance (2)
 (378) (400) (332) (355)
Net reserves 619
 651
 616
 618
Assumed reinsurance coverage        
Gross reserves (3)
 622
 623
 606
 625
Reinsurance (4)
 (38) (35) (53) (53)
Net reserves 584
 588
 553
 572
Direct primary commercial insurance        
Gross reserves (5)
 177
 191
 169
 171
Reinsurance (6)
 (48) (51) (54) (48)
Net reserves 129
 140
 115
 123
Other run-off business        
Gross reserves 24
 25
 15
 19
Reinsurance (21) (21) (13) (16)
Net reserves 3
 4
 2
 3
Unallocated loss adjustment expenses        
Gross reserves 73
 63
 80
 76
Reinsurance (1) (1) (1) (1)
Net reserves 72
 62
 79
 75
Total        
Gross reserves 1,893
 1,953
 1,818
 1,864
Reinsurance (486) (508) (453) (473)
Net reserves $1,407
 $1,445
 $1,365
 $1,391
(1) Gross reserves as of December 31, 20172019 comprised 65%68% case reserves and 35%32% incurred but not reported (“IBNR”) reserves. Approximately 79%72% of the total gross case reserves are subject to settlement agreements. In 2017,2019, total gross payments from case reserves were $126$122 million with approximately 88%83% attributable to settlements.  Reserves as of December 31, 20162018, comprised 60%67% case reserves and 40%33% IBNR reserves.
(2) Ceded reserves as of December 31, 20172019 comprised 76%78% case reserves and 24%22% IBNR reserves. Approximately 86%79% of the total ceded case reserves are subject to settlement agreements. In 2017,2019, reinsurance billings of ceded case reserves were $55$53 million with approximately 94%87% attributable to settlements.  Reserves as of December 31, 20162018, comprised 74%78% case reserves and 26%22% IBNR reserves.
(3) Gross reserves as of December 31, 20172019 comprised 31%34% case reserves and 69%66% IBNR reserves. In 2017,2019, total gross payments from case reserves were $54$43 million. Reserves as of December 31, 20162018, comprised 33%34% case reserves and 67%66% IBNR reserves.
(4) Ceded reserves as of December 31, 20172019 comprised 36%35% case reserves and 64%65% IBNR reserves. In 2017,2019, reinsurance billings of ceded case reserves were $3 million. Reserves as of December 31, 20162018, comprised 40%37% case reserves and 60%63% IBNR reserves.
(5) Gross reserves as of December 31, 20172019 comprised 54%56% case reserves and 46%44% IBNR reserves. In 2017,2019, total gross payments from case reserves were $7$15 million. Reserves as of December 31, 20162018, comprised 46%58% case reserves and 54%42% IBNR reserves.
(6) Ceded reserves as of December 31, 20172019 comprised 76%78% case reserves and 24%22% IBNR reserves. In 2017,2019, reinsurance billings of ceded case reserves were $1$2 million. Reserves as of December 31, 20162018, comprised 64%78% case reserves and 36%22% IBNR reserves.
Total net reserves included $733 million or 52% of estimated IBNR losses as of December 31, 20172019, included $660 million or 48% of estimated IBNR reserves compared to $800$693 million or 55%50% of estimated IBNR reserves as of December 31, 2016. The net decrease of $672018.
Total gross payments were $183 million from year-end 2016 relatesand $156 million for 2019 and 2018, respectively, primarily related to the transfer of IBNR to case reserves throughpayments on settlement agreements reached with several insureds on large claims, mainly asbestos related losses, where the scope of coverages havehas been agreed.agreed upon.
 
The claims associated with these settlement agreements are expected to be substantially paid out over the next several years as qualified claims conforming to the settlement agreements are submitted by these insureds. Total gross paymentsReinsurance collections were $192$49 million and $233$62 million for 20172019 and 2016, respectively, with reinsurance collections of $67 million and $58 million for 2017 and 2016,2018, respectively.
See the Claims and Claims Expense Reserves section of the MD&Athis Item for a more detailed discussion.


The Allstate Corporation 61 59



20172019 Form 10-KService Businesses


Service Businesses Segment
servicebuslogs.jpg
Service Businesses comprise SquareTrade, Arity,Allstate Protection Plans, Allstate Dealer Services, Allstate Roadside Services, Arity and Allstate Dealer Services. TheyIdentity Protection. In 2019, Service Businesses represented 3.7% of total revenue, 72.6% of total PIF and 1.1% of total adjusted net income. We offer consumer product protection plans, device and mobile data collection services and analytic solutions, roadside assistance, and finance and insurance products (including vehicle service contracts, guaranteed asset protection waivers, road hazard tire and wheel and paintless dent repair protection). SquareTrade was acquired on January 3, 2017,, roadside assistance, device and contributed $426 million of premiums written in 2017mobile data collection services and 38,719 thousand PIF as of December 31, 2017.analytic solutions using automotive telematics information and identity protection. For additional information on our strategy and outlook, see Part I, Item 1. Business - Strategy and Segment information.Information.
Summarized financial information
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Premiums written $1,094
 $709
 $756
 $1,535
 $1,431
 $1,094
            
Revenues            
Premiums $867
 $580
 $561
 $1,233
 $1,098
 $867
Other revenue 188
 82
 66
Intersegment insurance premiums and service fees (1)
 110
 105
 42
 154
 122
 110
Net investment income 16
 13
 11
 42
 27
 16
Realized capital gains and losses 
 
 
 32
 (11) 
Total revenues 993
 698
 614
 1,649
 1,318
 1,059
            
Costs and expenses            
Claims and claims expense (369) (258) (277) (363) (350) (369)
Amortization of DAC (296) (214) (169) (543) (463) (296)
Operating costs and expenses (401) (223) (164) (661) (505) (460)
Amortization of purchased intangible assets (92) 
 
Restructuring and related charges (2)
 (13) 
 
 
 (4) (13)
Amortization of purchased intangibles (122) (94) (92)
Impairment of purchased intangibles (55) 
 
Total costs and expenses (1,171) (695) (610) (1,744) (1,416) (1,230)
            
Income tax benefit (expense) 193
 
 (2)
Net income applicable to common shareholders $15
 $3
 $2
Income tax benefit 18
 19
 194
Net (loss) income applicable to common shareholders $(77) $(79) $23
            
Adjusted net (loss) income $(59) $3
 $2
Amortization of purchased intangible assets, after-tax (60) 
 
Tax Legislation benefit 134
 
 
Net income applicable to common shareholders $15
 $3
 $2
Adjusted net income (loss) $38
 $8
 $(54)
Realized capital gains and losses, after-tax 25
 (9) 
Amortization of purchased intangibles, after-tax (97) (74) (60)
Impairment of purchased intangibles, after-tax (43) 
 
Tax Legislation (expense) benefit 
 (4) 137
Net (loss) income applicable to common shareholders $(77) $(79) $23
            
SquareTrade $(22) $
 $
Allstate Protection Plans (3)
 $60
 $23
 $(22)
Allstate Dealer Services 26
 15
 (1)
Allstate Roadside Services (20) (12) (14) (15) (20) (17)
Allstate Dealers Services (2) 4
 16
Arity (15) 11
 
 (7) (11) (14)
Adjusted net (loss) income $(59) $3
 $2
Allstate Identity Protection (4)
 (26) 1
 
Adjusted net income (loss) $38
 $8
 $(54)
            
Allstate Protection Plans 99,632
 68,588
 38,719
Allstate Dealer Services 4,205
 4,338
 4,088
Allstate Roadside Services 599
 663
 699
Allstate Identity Protection 1,511
 1,040
 
Policies in force as of December 31 (in thousands) 43,506
 4,910
 4,812
 105,947
 74,629
 43,506
(1)
Primarily related to Arity and Allstate Roadside Services and are eliminated in our consolidated financial statements.
(2)
2018 related to organizational changes at Allstate Roadside Services and 2017 related to a one-time vendor contract termination.
(3)
SquareTrade, which sells consumer protection plans using the Allstate Protection Plans name in the U.S., acquired PlumChoice on November 30, 2018 and iCracked on February 12, 2019.
(4)
InfoArmor, which sells identity protection plans using the Allstate Identity Protection name was acquired on October 5, 2018.

(1) Intersegment insurance premiums and service fees are primarily related to Arity and Allstate Roadside Services and are eliminated in our consolidated financial statements.
60 www.allstate.com
(2) Primarily relates to a one-time contract termination of a SquareTrade European vendor.

Service Businesses 2019 Form 10-K


Adjusted netNet loss was $59 million in 2017 compared applicable to adjusted net income of $3 million andcommon shareholders decreased 2.5% or $2 million in 2016 and 2015, respectively.2019 compared to 2018. 2019 results included a $55 million intangible asset impairment related to the change in trade name from SquareTrade to Allstate Protection Plans.
Adjusted net income increased $30 million in 2019 compared to 2018. The lossimprovement in 20172019 was primarily due to investments in Arity’s research and development, strategic investments in SquareTradegrowth of Allstate Protection Plans, favorable loss experience of both Allstate Protection Plans and Allstate RoadsideDealer Services, a SquareTrade restructuring chargepartially offset by higher operating expenses related to investing in growth and Hurricane Harvey’s impacts ondeveloping new products and distribution channels for Allstate Dealer Services.Protection Plans and Allstate Identity Protection.
Premiums written Total revenues increased 54.3%25.1% or $385 million to $1.09 billion in 2017 from $709$331 million in 2016,
2019 compared to 2018, primarily due to the acquisition of SquareTrade and itsAllstate Protection Plan’s growth through its U.S. retail channel,and international channels, higher Allstate Identity Protection revenue due to its acquisition in fourth quarter 2018 and increased premiums earned on Allstate Dealer Services’ vehicle service contracts.
Premiums written increased 7.3% or $104 million in 2019 compared to 2018, primarily due to growth at Allstate Protection Plans and increased premiums written by Allstate Dealer Services, partially offset by decreasesdeclines in premiums written at Allstate Roadside Services. Premiums written decreased 6.2% or $47 million to $709 million in 2016 from $756 million in 2015, driven by lower wholesale rescue volume primarily due to partner exits and lower retail memberships in force at Allstate Roadside Services wholesale and a decreaseretail business.
PIF increased 42.0% or 31 million in guaranteed asset protection contracts2019 compared to 2018 due to rate increasescontinued growth at Allstate Dealer Services. PIF increased by
Protection Plans.

62 www.allstate.com


Service Businesses 2017 Form 10-K


38.6 million to 43.5 million as of December 31, 2017 compared to 4.9 million as of December 31, 2016 due to the acquisition of SquareTrade.
Intersegment premiums and service fees of $110 increased 26.2% or $32 million in 20172019 compared to 2018, primarily related to increased from $105 millionauto connections and $42 million in 2016 and 2015, respectively, primarily due todevice sales through Arity’s device and mobile data collection services and analytic solutions used by Allstate brand, Esurance and Answer Financial. We launched Arity, a non-insurance technology company in 2016 and therefore Arity's revenues are not comparable between periods.solutions.
Claims and claims expenseOther revenue increased 43.0% to $369$106 million in 2017 from $258 million in 2016,2019 compared to 2018, primarily due to the acquisition of SquareTrade on JanuaryAllstate Identity Protection and Allstate Protection Plans' acquisitions of PlumChoice and iCracked. All of the revenue from these acquired businesses is reported as other revenue. See Note 3 2017. of the consolidated financial statements for further details.
Claims and claims expense decreased 6.9% to $258 increased 3.7% or $13 million in 2016 from $277 million in 2015,2019 compared to 2018, primarily due to decreasedhigher loss costs at Allstate Protection Plans driven by growth of the business, inpartially offset by improved loss experience at both Allstate Roadside ServicesProtection Plans and Allstate Dealer Services.
Amortization of DAC increased 17.3% or $80 million in 2019 compared to 2018. The increase is in line with the growth experienced at Allstate Protection Plans and Allstate Dealer Services.
Operating costs and expenses increased 79.8% to $40130.9% or $156 million in 2017 from $223 million and $164 million in 2016 and 2015, respectively,2019 compared to 2018, primarily due to the acquisitionacquisitions of SquareTrade on January 3, 2017, Allstate Roadside Services increase in strategicIdentity Protection, PlumChoice and iCracked, product development costs, investments in growing Allstate Protection Plans and expanding Allstate Identity Protection.
Amortization and impairment of purchased intangibles relates to the Good Hands Rescue Network, and investmentsacquisitions of Allstate Protection Plans in Arity’s research and development.
Contractual liability insurance policies. SquareTrade2017 and Allstate Dealer Services issue contractual liability insurance policies or guaranteed asset protection reimbursement insurance policies to cover the liabilities of their products where required by state regulations.  The products offered through SquareTradeIdentity Protection in 2018. We recognized $486 million and Allstate Dealer Services fall under the regulation of departments of insurance in many states with requirements for filing of forms and rates varying by product and by state.
SquareTrade provides consumer electronic and appliance protection plans, covering products including TVs, smartphones and computers through retail distribution and mobile operator channels. 
Under these protection plans, SquareTrade agrees to repair, replace or indemnify the customer for the cost to repair or replace such products from mechanical or electrical failure due to normal wear and tear. Protection plans also provide additional coverages beyond the manufacturer’s warranty, and in certain cases, accidental damage from handling.
Premium revenue and claims and claims expense are recognized over the term of the protection plans. SquareTrade purchases contractual liability insurance from insurance companies to support claims settlements in the event SquareTrade is unable to fulfill its contractual obligations. The arrangement results in SquareTrade recognizing the claims settlement costs. The insurer would recognize claims settlement costs only in the event SquareTrade is unable to fulfill its contractual obligation or if claims costs are in excess of pre-determined thresholds. SquareTrade is generally required to deposit amounts expected to cover losses into a trust held for paying claims.
In conjunction with the acquisition of SquareTrade, we recognized $555$257 million of intangible assets subject to amortization for which we recognizedAllstate Protection Plans and Allstate Identity Protection, respectively. We recorded amortization expense of $92$122 million in 2017. Intangible assets are being amortized on an accelerated basis, excluding2019 compared to $94 million in 2018.
During 2019, we made the decision to phase-out the use of the SquareTrade brandtrade name which was classified as an infinite-lived intangiblein the United States and sell consumer protection plans under the Allstate Protection Plans name. The SquareTrade trade name will continue to be tested for impairment on an annual basis, with approximately 75%used outside of the balance expected to be amortized by 2021.
Pending revenue recognition changes. BeginningUnited States. This resulted in first quarter 2018, we will adopt the Financial Accounting Standards Board issued guidance, which revises the criteria for revenue recognition. The Service Businesses segment will be impacted by this standard. For further discussion of impacts of these adjustments, see Note 2a $55 million impairment in 2019 of the consolidated financial statements.


intangible asset related to the trade name established in 2017 when SquareTrade was acquired.


The Allstate Corporation 63 61



20172019 Form 10-KClaims and Claims Expense Reserves


Claims and Claims Expense Reserves
Underwriting results are significantly influenced by estimates of claims and claims expense reserves. For a description of our reserve process, see Note 8 of the consolidated financial statements. Further, for a description of our reserving policies and the potential variability in our reserve estimates, see the Application of Critical Accounting Estimates section of the MD&A. These reserves are an estimate of amounts necessary to settle all outstanding claims, including IBNR claims, as of the reporting date.


 
The facts and circumstances leading to our reestimates of reserves relate to changes in claim activity and revisions to the development factors used to predict how losses are likely to develop from the end of a reporting period until all claims have been paid. Reestimates occur becausewhen actual losses are likely different thandiffer from those predicted by the estimated development factors used in prior reserve estimates.
We believe the net loss reserves exposures are appropriately established based on available facts, technology, laws and regulations.
Total reserves, net of reinsurance recoverables (“net reserves”), as of December 31, by line of business

Total reserves, net of recoverables (“net reserves”), as of December 31, by line of business

Total reserves, net of recoverables (“net reserves”), as of December 31, by line of business

($ in millions) 2017 2016 2015 2019 2018 2017
Allstate brand $16,826
 $16,108
 $14,953
 $17,809
 $17,272
 $16,826
Esurance brand 777
 740
 717
 941
 862
 777
Encompass brand 758
 749
 770
 646
 691
 758
Total Allstate Protection 18,361
 17,597
 16,440
 19,396
 18,825
 18,361
Discontinued Lines and Coverages 1,407
 1,445
 1,516
 1,365
 1,391
 1,407
Total Property-Liability 19,768
 19,042
 17,956
 20,761
 20,216
 19,768
Service Businesses 86
 24
 21
 39
 52
 86
Total net reserves $19,854
 $19,066
 $17,977
 $20,800
 $20,268
 $19,854
The year-end 20172019 gross reserves of $26.3$27.71 billion for insurance claims and claims expense were $7.95$8.34 billion more than the net reserve balance of $18.37$19.37 billion recorded on the basis of statutory accounting practices for reports provided to state regulatory authorities. The principal differences are reinsurance recoverables from third parties totaling $6.47$6.91 billion, including $5.23$5.46 billion of indemnification recoverables related to the Michigan Catastrophic Claims Association (“MCCA”), that reduce reserves for statutory reporting, but are recorded as
 
recorded as assets for GAAP reporting, and a liability for the reserves of the Canadian subsidiaries for $1.32$1.33 billion that are a component of our consolidated reserves, but not included in our U.S. statutory reserves. Remaining differences are due to variations in requirements between GAAP and statutory reporting. The tables below show net reserves representing the estimated cost of outstanding claims as they were recorded at the beginning of years 2017, 20162019, 2018 and 2015,2017, and the effect of reestimates in each year.
Net reserves


Net reserves


Net reserves


 January 1 reserves
($ in millions) January 1 reserves 2019 2018 2017
 2017 2016 2015
Allstate brand $16,108
 $14,953
 $14,195
 $17,272
 $16,826
 $16,108
Esurance brand 740
 717
 649
 862
 777
 740
Encompass brand 749
 770
 754
 691
 758
 749
Total Allstate Protection 17,597

16,440

15,598
 18,825

18,361

17,597
Discontinued Lines and Coverages 1,445
 1,516
 1,612
 1,391
 1,407
 1,445
Total Property-Liability 19,042

17,956

17,210
 20,216

19,768

19,042
Service Businesses 24
 21
 19
 52
 86
 24
Total net reserves $19,066
 $17,977
 $17,229
 $20,268
 $19,854
 $19,066




64 62 www.allstate.com



Claims and Claims Expense Reserves 20172019 Form 10-K




Net reserves and prior year reserve reestimates


Impact of reserve reestimates by brand on combined ratio and net income applicable to common shareholders(1) (2)


Impact of reserve reestimates by brand on combined ratio and net income applicable to common shareholders(1) (2)


 2019 2018 2017
($ in millions, except ratios) 2017 2016 2015 Reserve reestimate Effect on combined ratio Reserve reestimate Effect on combined ratio Reserve reestimate Effect on combined ratio
 
Reserve reestimate (1)
 
Effect on combined ratio (2)
 
Reserve reestimate (1)
 
Effect on combined ratio (2)
 
Reserve reestimate (1)
 
Effect on combined ratio (2)
Allstate brand $(585) (1.8) $(110) (0.3) $36
 0.1
 $(239) (0.7) $(332) (1.0) $(585) (1.8)
Esurance brand (2) 
 (21) (0.1) (17) 
 3
 
 3
 
 (2) 
Encompass brand (14) (0.1) 5
 
 7
 
 3
 
 (11) 
 (14) (0.1)
Total Allstate Protection (601) (1.9) (126) (0.4) 26
 0.1
 (233) (0.7) (340) (1.0) (601) (1.9)
Discontinued Lines and Coverages 96
 0.3
 105
 0.3
 53
 0.2
 105
 0.4
 87
 0.3
 96
 0.3
Total Property-Liability (3)
 (505)
(1.6)
(21)
(0.1)
79

0.3
 (128)
(0.3)
(253)
(0.7)
(505)
(1.6)
Service Businesses 2
 
 4
 
 2
 
 (2) 
 (2) 
 2
 
Total $(503)   $(17)   $81
   $(130)   $(255)   $(503)  
Reserve reestimates, after-tax $(327)   $(11)   $53
   $(103)   $(201)   $(327)  
Consolidated net income applicable to common shareholders $3,073
   $1,761
   $2,055
   $4,678
   $2,012
   $3,438
  
Reserve reestimates as a % impact on consolidated net income applicable to common shareholders 10.6%   0.6%   (2.6)%   2.2%   10.0%   9.5%  
Property-Liability prior year reserve reestimates included in catastrophe losses $48
   $25
   $(18)  
(1) 
Favorable reserve reestimates are shown in parentheses.
(2) 
Ratios are calculated using property and casualty premiums earned.
(3)
Prior year reserve reestimates included in catastrophe losses totaled $18 million favorable, $6 million unfavorable and $15 million favorable in 2017, 2016 and 2015, respectively.
The following tables reflect the accident years to which the reestimates shown above are applicable. Favorable reserve reestimates are shown in parentheses.
2017 Prior year reserve reestimates

2019 prior year reserve reestimates2019 prior year reserve reestimates
($ in millions) 2012 & prior 2013 2014 2015 2016 Total 2014 & prior 2015 2016 2017 2018 Total
Allstate brand $3
 $(99) $(103) $(121) $(265) $(585) $(133) $(44) $(25) $(96) $59
 $(239)
Esurance brand (3) (1) (12) 1
 13
 (2) (5) (2) (1) (3) 14
 3
Encompass brand (6) (1) (4) (1) (2) (14) (2) 2
 (2) 4
 1
 3
Total Allstate Protection (6) (101) (119) (121) (254) (601) (140) (44) (28) (95) 74
 (233)
Discontinued Lines and Coverages 96
 
 
 
 
 96
 105
 
 
 
 
 105
Total Property-Liability 90
 (101) (119) (121) (254) (505) (35) (44) (28) (95) 74
 (128)
Service Businesses 
 
 
 
 2
 2
 
 
 
 
 (2) (2)
Total $90
 $(101) $(119) $(121) $(252) $(503) $(35) $(44) $(28) $(95) $72
 $(130)
2016 Prior year reserve reestimates

2018 prior year reserve reestimates2018 prior year reserve reestimates
($ in millions) 2011 & prior 2012 2013 2014 2015 Total 2013 & prior 2014 2015 2016 2017 Total
Allstate brand $(11) $(52) $(69) $(40) $62
 $(110) $(61) $(50) $(25) $(146) $(50) $(332)
Esurance brand (7) (3) (5) (9) 3
 (21) (5) (6) 9
 13
 (8) 3
Encompass brand (25) 7
 3
 14
 6
 5
 (12) (11) (15) 1
 26
 (11)
Total Allstate Protection (43) (48) (71) (35) 71
 (126) (78) (67) (31) (132) (32) (340)
Discontinued Lines and Coverages 105
 
 
 
 
 105
 87
 
 
 
 
 87
Total Property-Liability 62
 (48) (71) (35) 71
 (21) 9
 (67) (31) (132) (32) (253)
Service Businesses 
 
 
 
 4
 4
 
 
 
 
 (2) (2)
Total $62
 $(48) $(71) $(35) $75
 $(17) $9
 $(67) $(31) $(132) $(34) $(255)
2015 Prior year reserve reestimates

2017 prior year reserve reestimates2017 prior year reserve reestimates
($ in millions) 2010 & prior 2011 2012 2013 2014 Total 2012 & prior 2013 2014 2015 2016 Total
Allstate brand $(73) $(74) $(29) $42
 $170
 $36
 $3
 $(99) $(103) $(121) $(265) $(585)
Esurance brand (5) (3) (2) (5) (2) (17) (3) (1) (12) 1
 13
 (2)
Encompass brand (11) 1
 2
 12
 3
 7
 (6) (1) (4) (1) (2) (14)
Total Allstate Protection (89) (76) (29) 49
 171
 26
 (6) (101) (119) (121) (254) (601)
Discontinued Lines and Coverages 53
 
 
 
 
 53
 96
 
 
 
 
 96
Total Property-Liability (36) (76) (29) 49
 171
 79
 90
 (101) (119) (121) (254) (505)
Service Businesses 
 
 
 
 2
 2
 
 
 
 
 2
 2
Total $(36) $(76) $(29) $49
 $173
 $81
 $90
 $(101) $(119) $(121) $(252) $(503)






The Allstate Corporation 65 63



20172019 Form 10-KClaims and Claims Expense Reserves


Allstate Protection
The tables below show Allstate Protection net reserves representing the estimated cost of outstanding claims as they were recorded at the beginning of years 2017, 2016,2019, 2018, and 2015,2017, and the effect of reestimates in each year.
Net reserves by line
 January 1 reserves January 1 reserves
($ in millions) 2017 2016 2015 2019 2018 2017
Auto $13,530
 $12,459
 $11,698
 $14,378
 $14,051
 $13,530
Homeowners 1,990
 1,937
 1,849
 2,157
 2,205
 1,990
Other personal lines 1,456
 1,490
 1,502
 1,489
 1,489
 1,456
Commercial lines 621
 554
 549
 801
 616
 621
Total Allstate Protection $17,597
 $16,440
 $15,598
 $18,825
 $18,361
 $17,597
Net reserves and prior year reserve reestimates by line
Impact of reserve reestimates by line on combined ratio and underwriting incomeImpact of reserve reestimates by line on combined ratio and underwriting income
 2019 2018 2017
($ in millions, except ratios) 2017 2016 2015 Reserve reestimate Effect on combined ratio Reserve reestimate Effect on combined ratio Reserve reestimate Effect on combined ratio
 Reserve reestimate Effect on combined ratio Reserve reestimate Effect on combined ratio Reserve reestimate Effect on combined ratio
Auto $(490) (1.5) $(155) (0.5) $30
 0.1
 $(323) (0.9) $(455) (1.3) $(490) (1.6)
Homeowners (131) (0.4) (24) (0.1) (24) (0.1) 65
 0.2
 14
 
 (131) (0.4)
Other personal lines 1
 
 (9) 
 18
 0.1
 8
 
 (7) 
 1
 
Commercial lines 19
 
 62
 0.2
 2
 
 17
 
 108
 0.3
 19
 0.1
Total Allstate Protection $(601)
(1.9)
$(126)
(0.4)
$26

0.1
 $(233)
(0.7)
$(340)
(1.0)
$(601)
(1.9)
Underwriting income $2,111
   $1,327
   $1,621
   $2,912
   $2,343
   $2,304
  
Reserve reestimates as a % impact on underwriting income 28.5%   9.5%   (1.6)%   8.0%   14.5%   26.1%  
Prior year reserve reestimates are developed based on factors that are calculated quarterly and periodically throughout the year for data elements such as claims reported and settled, paid losses and paid losses combined with case reserves. TheseWe use significant judgment and these data elements are primarily responsible forto make revisions to loss development factors used tothat predict how losses are likely to develop from the end of a reporting period until all claims have been paid. When actual development of these data elements is different than the historical development pattern used in a prior period reserve estimate, reserves are revised as actuarial studies validate new trends based on the indications of updated development factor calculations. ClaimsOn-going claims organizational and process changes that are currently occurring are considered within our estimation process.
Favorable reserve reestimates for auto and homeowners in 2017 were2019 primarily related to a reductioncontinued favorable personal lines auto injury coverage development, offset by strengthening in claim severity estimates for liability coverages.our homeowners lines.  Auto liability claims process changes implemented in prior years, including a program requiring enhanced documentation of injuries and related medical
treatments, have resulted in favorable severity trends compared to those originally estimated as we continue to develop greater experience in settling claims under these programs. Auto liability legislative reforms,The impact of these program changes continues to moderate.  Unfavorable results for homeowners lines in 2019 were primarily due to catastrophe development being higher limitsthan anticipated in previous estimates.
Favorable reserve reestimates for auto in 2018 primarily related to continued favorable personal lines auto injury coverage development, offset by strengthening in our commercial lines and longer settlement periods in Canada have resulted in uncertainty that has developed favorably as loss experience emerges.personal injury protection (“PIP”) coverage, including an unfavorable ruling against the insurance industry related to Florida PIP.  Unfavorable results for commercial lines in 20172018 were primarily due to non-catastrophe auto loss development being higher than anticipated in previous estimates.
Estimating the ultimate cost of claims and claims expenses is an inherently uncertain and complex process involving a high degree of judgment and is subject to the evaluation of numerous variables.
Favorable auto reserve reestimates in 2016 were primarily due to severity development for auto liability coverages that was better than expected. Auto reserve reestimates in 2015 were primarily due to claim severity development for bodily injury coverage for recent years that was more than expected and litigation settlements from older years for Allstate brand.
Favorable homeowners reserve reestimates in 2016 and 2015 were primarily due to severity development for liability coverages related to the timing of payments.
Other personal lines reserve reestimates in 2016 was primarily due to non-catastrophe loss development lower than anticipated in previous estimates. Other personal lines reserve reestimates in 2015 were primarily the result of non-catastrophe loss development higher than anticipated in previous estimates.
Commercial lines reserve reestimates in 2016 were primarily due to severity development for auto bodily injury coverage that was more than expected. Commercial lines reserve reestimates in 2015 were primarily the result of non-catastrophe loss development higher than anticipated in previous estimates.











66 64 www.allstate.com



Claims and Claims Expense Reserves 20172019 Form 10-K



Pending, new and closed claims for Allstate Protection are summarized in the following table for the years ended December 31. The increase in pending claims as of December 31, 2017 compared to December 31, 2016 was primarily due to an increase in the amount of time to settle claims. The increase in pending claims as of December 31, 2016 compared to December 31, 2015, was primarily due to higher auto claim counts.
Summary of pending new and closed claims for Allstate Protection
Number of claims 2017 2016 2015
Auto      
Pending, beginning of year 534,531
 521,890
 487,227
New 6,448,747
 6,844,491
 6,752,401
Total closed (6,444,854) (6,831,850) (6,717,738)
Pending, end of year 538,424
 534,531
 521,890
Homeowners      
Pending, beginning of year 34,691
 38,865
 33,648
New 898,512
 818,084
 714,562
Total closed (895,909) (822,258) (709,345)
Pending, end of year 37,294
 34,691
 38,865
Other personal lines      
Pending, beginning of year 14,937
 15,835
 15,494
New 242,427
 219,053
 307,011
Total closed (240,287) (219,951) (306,670)
Pending, end of year 17,077
 14,937
 15,835
Commercial lines      
Pending, beginning of year 11,518
 11,837
 11,836
New 55,308
 73,139
 74,942
Total closed (56,410) (73,458) (74,941)
Pending, end of year 10,416
 11,518
 11,837
Total Allstate Protection      
Pending, beginning of year 595,677
 588,427
 548,205
New 7,644,994
 7,954,767
 7,848,916
Total closed (7,637,460) (7,947,517) (7,808,694)
Pending, end of year 603,211
 595,677
 588,427
Allstate brand prior year reserve reestimates were $585 million favorable in 2017, $110 million favorable in 2016 and $36 million unfavorable in 2015.
Impact of reestimates on the Allstate brand underwriting income
  For the years ended December 31,
($ in millions) 2017 2016 2015
Reserve reestimates $(585) $(110) $36
Allstate brand underwriting income 2,201
 1,457
 1,819
Reserve reestimates as a % impact on underwriting income 26.6% 7.5% (2.0)%
Esurance brand prior year reserve reestimates were $2 million favorable in 2017, $21 million favorable in 2016 and $17 million favorable in 2015.
Impact of reestimates on the Esurance brand underwriting loss

  For the years ended December 31,
($ in millions) 2017 2016 2015
Reserve reestimates $(2) $(21) $(17)
Esurance brand underwriting loss (56) (124) (164)
Reserve reestimates as a % impact on underwriting loss 3.6% 16.9% 10.4%
Encompass brand prior year reserve reestimates were $14 million favorable in 2017 compared to $5 million and $7 million unfavorable in 2016 and 2015, respectively.
Impact of reestimates on the Encompass brand underwriting income (loss) is shown in the table below.

  For the years ended December 31,
($ in millions) 2017 2016 2015
Reserve reestimates $(14) $5
 $7
Encompass brand underwriting income (loss) (33) 1
 (26)
Reserve reestimates as a % impact on underwriting income (loss) 42.4% N/A
 (26.9)%
N/A reflects not applicable.

The Allstate Corporation 67


2017 Form 10-KClaims and Claims Expense Reserves


Discontinued Lines and Coverages  
We conduct an annual review in the third quarter of each year to evaluate and establish asbestos, environmental and other discontinued lines reserves. Reserves are recorded in the reporting period in which they are determined. Using established industry and actuarial best practices and assuming no change in the
 
regulatory or economic environment, this detailed and comprehensive methodology determines reserves based on assessments of the characteristics of exposure (e.g. claim activity, potential liability, jurisdiction, products versus non-products exposure) presented by policyholders.
Discontinued Lines and Coverages reserve reestimates
 2019 2018 2017
($ in millions) 2017 2016 2015 January 1 reserves Reserve reestimate January 1 reserves Reserve reestimate January 1 reserves Reserve reestimate
 January 1 reserves Reserve reestimate January 1 reserves Reserve reestimate January 1 reserves Reserve reestimate
Asbestos claims $912
 $61
 $960
 $67
 $1,014
 $39
 $866
 $28
 $884
 $44
 $912
 $61
Environmental claims 179
 10
 179
 23
 203
 1
 170
 36
 166
 20
 179
 10
Other discontinued lines 354
 25
 377
 15
 395
 13
 355
 41
 357
 23
 354
 25
Total $1,445

$96

$1,516

$105

$1,612

$53
 $1,391

$105

$1,407

$87

$1,445

$96
Underwriting loss   $(99)   $(107)   $(55)   $(108)   $(90)   $(99)
Reserve reestimates as a % impact on underwriting loss   (97.0)%   (98.1)%   (96.4)%
Reserve additions for asbestos in 20172019 were primarily related to new reported information and settlement agreements, including bankruptcy proceedings. Reserve additions for asbestos in 20162018 were primarily related to insured business and claim development, new reported information, on insured’schanges in our projections of reported claims expanded expected exposure periods and other legal settlementssettlement agreements, including insured’s bankruptcy proceedings.
 
proceedings. Reserve additions for asbestos in 2015 were primarily related to a settlement with a large insured and more reported claims than expected.
Reserve additions for environmental in 2017 and 20162019 were primarily related to greater reported loss activity than expected. There were no significant reservethe reporting of additional clean-up sites. Reserve additions for environmental reserves in 2015.2018 were primarily related to expected greater loss activity for future claims.
Reserves and claim activity before (Gross) and after (Net) the effects of reinsurance
 2019 2018 2017
($ in millions, except ratios) 2017 2016 2015 Gross Net Gross Net Gross Net
 Gross Net Gross Net Gross Net
Asbestos claims                        
Beginning reserves $1,356
 $912
 $1,418
 $960
 $1,492
 $1,014
 $1,266
 $866
 $1,296
 $884
 $1,356
 $912
Incurred claims and claims expense 79
 61
 96
 67
 51
 39
 39
 28
 89
 44
 79
 61
Claims and claims expense paid (139) (89) (158) (115) (125) (93) (133) (84) (119) (62) (139) (89)
Ending reserves $1,296

$884

$1,356

$912

$1,418

$960
 $1,172

$810

$1,266

$866

$1,296

$884
                        
Annual survival ratio 9.3
 9.9
 8.6
 7.9
 11.3
 10.3
 8.8
 9.6
 10.6
 14.0
 9.3
 9.9
3-year survival ratio 9.2
 8.9
 9.9
 9.2
 11.7
 10.8
 9.0
 10.3
 9.1
 9.7
 9.2
 8.9
                        
Environmental claims                        
Beginning reserves $219
 $179
 $222
 $179
 $267
 $203
 $209
 $170
 $199
 $166
 $219
 $179
Incurred claims and claims expense 9
 10
 24
 23
 (13) 1
 42
 36
 30
 20
 9
 10
Claims and claims expense paid (29) (23) (27) (23) (32) (25) (32) (27) (20) (16) (29) (23)
Ending reserves $199

$166

$219

$179

$222

$179
 $219

$179

$209

$170

$199

$166
                        
Annual survival ratio 6.9
 7.2
 8.1
 7.8
 6.9
 7.2
 6.8
 6.6
 10.5
 10.6
 6.9
 7.2
3-year survival ratio 6.9
 6.9
 8.1
 7.8
 9.3
 9.0
 8.1
 8.1
 8.4
 8.2
 6.9
 6.9
                        
Combined environmental and asbestos claims                        
Annual survival ratio 8.9
 9.4
 8.5
 7.9
 10.4
 9.7
 8.4
 8.9
 10.6
 13.3
 8.9
 9.4
3-year survival ratio 8.8
 8.5
 9.6
 8.9
 11.3
 10.4
 8.8
 9.9
 9.0
 9.5
 8.8
 8.5
Percentage of IBNR in ending reserves   52.7% 

 56.7% 

 56.9%   48.8% 

 49.6% 

 52.7%
The survival ratio is calculated by taking our ending reserves divided by payments made during the year. This is a commonly used but extremely simplistic and imprecise approach to measuring the adequacy of asbestos and environmental reserve levels. Many factors, such as mix of business, level of coverage provided and settlement procedures have significant impacts on the amount of environmental and asbestos
 
claims and claims expense reserves, claim payments and the resultant ratio. As payments result in corresponding reserve reductions, survival ratios can be expected to vary over time. In 2017, 20162019 and 2015,2018, the asbestos and environmental net 3-year survival ratio decreasedincreased due to increasedlower claim payments associated with settlement agreements expected to be substantially paid out over the next several years.agreements.


68 www.allstate.comThe Allstate Corporation 65



2019 Form 10-KClaims and Claims Expense Reserves2017 Form 10-K



Net asbestos reserves by type of exposure and total reserve additions
 December 31, 2019 December 31, 2018 December 31, 2017
($ in millions) December 31, 2017 December 31, 2016 December 31, 2015 Active policy-holders Net reserves % of reserves Active policy-holders Net reserves % of reserves Active policy-holders Net reserves % of reserves
 Active policy-holders Net reserves % of reserves Active policy-holders Net reserves % of reserves Active policy-holders Net reserves % of reserves
Direct policyholders:                                    
Primary 48
 $10
 1% 51
 $9
 1% 48
 $10
 1% 58
 $12
 1% 51
 $12
 1% 48
 $10
 1%
Excess 296
 308
 35
 297
 266
 29
 298
 248
 26
 299
 292
 36
 295
 309
 36
 296
 308
 35
Total 344

318

36

348

275

30

346

258

27
Total case reserves 357

304

37

346

321

37

344

318

36
Assumed reinsurance   117
 13
 
 125
 14
   156
 16
   127
 16
   138
 16
   117
 13
IBNR   449
 51
 
 512
 56
   546
 57
   379
 47
   407
 47
   449
 51
Total net reserves   $884
 100%   $912
 100%   $960
 100%   $810
 100%   $866
 100%   $884
 100%
Total reserve additions   $61
     $67
     $39
     $28
     $44
     $61
  
During the last three years, 42 direct primary and excess policyholders reported new claims, and claims of 38 policyholdersAt December 31, 2019, there were closed, increasing the number of357 active policyholders with open asbestos claims. 
Active policyholders increased by 11 in 2019, including 16 policyholders reporting asbestos claims for the first time and the closing of all claims for 5 policyholders.
Active policyholders increased by 4 during the period.
There was a net decrease of 4 policyholders2 in 2017,2018, including 10 new13 policyholders reporting new asbestos
claims for the first time and the closing of 14 policyholders’ claims.
There was a net increase of 2 policyholders in 2016, including 17 new policyholders reporting newall claims and the closing of 15 policyholders’ claims.
There was a net increase of 6 policyholders in 2015, including 15 new policyholders reporting new claims and the closing of 9 policyholders’ claims.for 11 policyholders.
IBNR net reserves decreased $63$28 million as of December 31, 20172019 compared to December 31, 2016 due to the transfer of IBNR to case reserves through settlement agreements with insureds on large claims where the scope of coverages have been agreed.2018. IBNR provides for reserve development of known claims and future reporting of additional unknown claims from current policyholders and ceding companies.
Claims counts for asbestos and environmental exposures

Claims counts for asbestos and environmental exposures

Claims counts for asbestos and environmental exposures

 For the years ended December 31, For the years ended December 31,
Number of claims 2017 2016 2015 2019 2018 2017
Asbestos            
Pending, beginning of year 6,883
 7,151
 7,306
 6,440
 6,659
 6,883
New 406
 477
 530
 332
 427
 406
Closed (630) (745) (685) (551) (646) (630)
Pending, end of year 6,659

6,883

7,151
 6,221

6,440

6,659
Closed without payment 377
 373
 398
 392
 446
 377
            
Environmental            
Pending, beginning of year 3,399
 3,504
 3,552
 3,229
 3,351
 3,399
New 375
 292
 347
 273
 335
 375
Closed (423) (397) (395) (323) (457) (423)
Pending, end of year 3,351

3,399

3,504
 3,179

3,229

3,351
Closed without payment 299
 211
 254
 197
 320
 299
Reinsurance cededand indemnification programs  We utilize reinsurance to reduce exposure to catastrophe risk and manage capital, and to support the required statutory surplus and the insurance financial strength ratings of certain subsidiaries such as Castle Key Insurance Company (“CKIC”) and Allstate New Jersey Insurance Company.Company (“ANJ”). We purchase significant reinsurance to manage our aggregate countrywide exposure to an acceptable level. The price and terms of reinsurance and the credit quality of the reinsurer are considered in the purchase process, along with whether the price can be appropriately reflected in the costs that are considered in setting future rates
charged to policyholders. We
also participate in various reinsurance mechanisms, including industry pools and facilities, which are backed by the financial resources of the property and casualty insurance company market participants, and have historicallyalso purchased reinsurance to mitigate exposures in our long-tail liability lines, including environmental, asbestos and other discontinued lines exposures.as well as our commercial lines, including shared economy. We retain primary liability as a direct insurer for all risks ceded to reinsurers. The MCCA providesalso participate in various indemnification for losses over a retention levelmechanisms, including state-based industry pool or facility programs mandating participation by insurers offering certain coverage in their state and under the federal government National Flood Insurance Program (“NFIP”). See Note 10 of the Federal Government pays all covered claims and certain qualifying claim expenses.consolidated financial statements for additional details on these programs.


The Allstate Corporation 6966 www.allstate.com



2017 Form 10-KClaims and Claims Expense Reserves2019 Form 10-K



Reinsurance recoverable balances net of the allowance established for uncollectible amounts

      
($ in millions) 
S&P financial strength rating (1)
 
Reinsurance
recoverable on paid and unpaid claims, net
    2017 2016
Industry pools and facilities      
MCCA (2) (3)
 N/A $5,261
 $4,949
New Jersey Property-Liability Insurance Guaranty Association (“PLIGA”) (3)
 N/A 493
 506
NFIP N/A 88
 77
North Carolina Reinsurance Facility N/A 86
 81
Florida Hurricane Catastrophe Fund N/A 19
 
Other   6
 6
Subtotal   5,953
 5,619
       
Other reinsurance      
Lloyd’s of London (“Lloyd’s”) (3)
 A+ 167
 174
Westport Insurance Corporation AA- 61
 61
TIG Insurance Company N/A 31
 31
New England Reinsurance Corporation N/A 27
 35
St. Paul Fire & Marine Insurance Company AA 17
 18
Other, including allowance for future uncollectible reinsurance recoverables   293
 323
Subtotal   596
 642
Total Property-Liability (3)
   6,549
 6,261
Service Businesses   18
 16
Total   $6,567
 $6,277
Reinsurance and indemnification recoverables, net of the allowance established for uncollectible amounts
  
S&P financial strength rating (1)
 
Reinsurance or indemnification
recoverable on paid and unpaid claims, net
($ in millions)  2019 2018
Indemnification programs      
State-based industry pool or facility programs      
MCCA (2)
 N/A $5,499
 $5,400
New Jersey Property-Liability Insurance Guaranty Association (“PLIGA”) N/A 446
 461
North Carolina Reinsurance Facility N/A 78
 86
Florida Hurricane Catastrophe Fund (“FHCF”) N/A 52
 104
Other   9
 9
Federal Government - NFIP
 N/A 25
 31
Subtotal   6,109
 6,091
       
Catastrophe reinsurance recoverables      
Renaissance Reinsurance Limited A+ 27
 65
Swiss Reinsurance America Corporation AA- 15
 39
Everest Reinsurance Company A+ 15
 33
Other   179
 416
Subtotal   236

553
       
Other reinsurance recoverables (3)
      
Lloyd’s of London (“Lloyd’s”) (4)
 A+ 158
 165
Aleka Insurance Inc. N/A 115
 37
Westport Insurance Corporation AA- 55
 60
TIG Insurance Company N/A 38
 35
Other, including allowance for future uncollectible recoverables   293
 307
Subtotal   659
 604
Total Property-Liability   7,004
 7,248
Service Businesses   20
 18
Total   $7,024
 $7,266
(1) 
N/A reflects no S&P Global Ratings (“S&P”) rating available.
(2) 
As of December 31, 20172019 and 2016,2018, MCCA includes $27$39 million and $28$30 million of reinsurance recoverable on paid claims, respectively, and $5.23$5.46 billion and $4.92$5.37 billion of reinsurance recoverable on unpaid claims, respectively.
(3) 
Other reinsurance recoverables primarily relate to asbestos, environmental and other liability exposures as well as commercial lines, including shared economy.
(4)
As of December 31, 2017,2019, case reserves for MCCA, PLIGA, Lloyd’s and total Property-Liability were 83%, 100%, 64% and 82%68% of the reinsurance recoverable for unpaid claims, respectively.claims.
Reinsurance and indemnification recoverables include an estimate of the amount of insurance claims and claims expense reserves that are ceded under the terms of the reinsurance agreements, including incurred but not reported unpaid losses. We calculate our ceded reinsurance estimateand indemnification estimates based on the terms of each applicable reinsurance agreement, including an estimate of how IBNR losses will ultimately be ceded under the agreement. We also consider other limitations and coverage exclusions under our reinsurance agreements. Accordingly, our estimate of reinsurance recoverables is subject to similar risks and uncertainties as our estimate of reserves claims and claims expense. We believe the recoverables are appropriately established; however, as our underlying reserves continue to develop, the amount ultimately recoverable may vary from amounts currently recorded. We regularly evaluate the reinsurers and the respective amounts recoverable,of our reinsurance recoverables, and a provision for uncollectible reinsurance recoverables is recorded, if needed. The establishment of reinsurance recoverables and the related allowance for
uncollectible reinsurance is also an inherently uncertain process involving estimates. Changes in estimates could result in additional changes to the Consolidated Statements of Operations.
Indemnification recoverables are considered collectible based on the industry pool and facility enabling legislation and the Company has not had any credit losses related to these programs and we do not anticipate losses in the foreseeable future. We also have not experienced credit losses on our catastrophe reinsurance programs, which include highly rated reinsurers.
The allowance for uncollectible reinsurance primarily relates to other reinsurance programs primarily related to our Discontinued Lines and Coverages reinsurance recoverables andsegment. This allowance was $70$60 million and $84$65 million as of December 31, 20172019 and 2016, respectively. The allowance for Discontinued Lines and Coverages
represents 12.0% and 13.3% of the related reinsurance recoverable balances as of December 31, 2017 and 2016,2018, respectively. The allowance is based upon our ongoing review of amounts outstanding, length of collection periods, changes in reinsurer credit standing, and other relevant factors. In addition, in the ordinary course of

The Allstate Corporation 67


2019 Form 10-KClaims and Claims Expense Reserves

business, we may become involved in coverage disputes with certain of our reinsurers that may ultimately result in lawsuits and arbitrations brought by or against such reinsurers to determine the parties’ rights and obligations under the various reinsurance agreements. We employ dedicated specialists to manage reinsurance collections and disputes. We also consider recent developments in commutation activity between reinsurers and cedents, and recent trends in arbitration and litigation outcomes in disputes between cedents and reinsurers in seeking to maximize our reinsurance recoveries.
Adverse developments in the insurance industry have led to a decline in the financial strength of some of our reinsurance carriers, causing amounts recoverable from them and future claims ceded to them to be considered a higher risk. There has also been consolidation activity in the industry, which causes reinsurance risk across the industry to be concentrated among fewer companies. In addition, some companies have segregated asbestos, environmental, and other discontinued lines exposures into separate legal entities with dedicated capital. Regulatory bodies in certain cases have supported these actions. We are unable to determine the impact,

70 www.allstate.com


Claims and Claims Expense Reserves 2017 Form 10-K


if any, that these developments will have on the collectability of reinsurance recoverables in the future.
For a detailed description offurther details related to our reinsurance and indemnification recoverables, see the MCCA, PLIGARegulation section in Part I and Lloyd’s, see Note 10 of the consolidated financial
statements. As of December 31, 2017, other than the recoverable balances listed in the table above, no other amount due or estimated to be due from any single reinsurer was in excess of $17 million.
The effects of reinsurance ceded on our premiums earned and claims and claims expense

Effects of reinsurance ceded and indemnification programs on our premiums earned and claims and claims expense

Effects of reinsurance ceded and indemnification programs on our premiums earned and claims and claims expense

 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Allstate Protection      
Catastrophe Reinsurance Programs $355
 $393
 $427
NFIP 263
 274
 293
Allstate Protection - Premiums      
Indemnification programs      
State-based industry pool or facility programs      
MCCA 73
 73
 84
 $89
 $77
 $73
PLIGA 9
 8
 9
 8
 9
 9
FHCF 9
 10
 11
Other 108
 99
 91
 85
 90
 108
Federal Government - NFIP
 258
 258
 263
Catastrophe reinsurance 377
 344
 344
Other reinsurance programs 121
 54
 
Total Allstate Protection 808
 847
 904
 947
 842
 808
Discontinued Lines and Coverages 
 
 
 
 
 
Total Property-Liability 808
 847
 904
 947
 842
 808
Service Businesses 163
 140
 102
 175
 174
 163
Ceded premiums earned $971
 $987
 $1,006
Total effect on premiums earned $1,122
 $1,016
 $971
            
Allstate Protection      
NFIP 1,116
 537
 120
Allstate Protection - Claims      
Indemnification programs      
State-based industry pool or facility programs      
MCCA 410
 386
 337
 $208
 $233
 $410
Catastrophe Reinsurance Programs (1)
 65
 (9) (7)
PLIGA 3
 20
 9
 3
 (6) 3
FHCF 31
 148
 19
Other 89
 82
 89
 67
 90
 89
Federal Government - NFIP
 150
 118
 1,116
Catastrophe reinsurance
 (166)
(1 
) 
604
 46
Other reinsurance programs 94
 40
 
Total Allstate Protection 1,683

1,016

548
 387

1,227

1,683
Discontinued Lines and Coverages 35
 27
 (1) 39
 57
 35
Total Property-Liability 1,718
 1,043
 547
 426
 1,284
 1,718
Service Businesses 89
 73
 55
 98
 94
 89
Ceded claims and claims expense $1,807

$1,116

$602
Total effect on claims and claims expense $524

$1,378

$1,807
(1) 
We ceded $84 million ofDecline reflects reestimates in claims and claims expensesexpense related to Hurricane Irma to the catastrophe reinsurance programs, of which $13 million of unallocated expenses were recorded in Other. Reinsurance recoverables related to named storm Sandy also decreased the ceded claims and claims expenses by $6 million.2018 Camp Fire.
In 2017, 20162019 and 2015,2018, ceded premiums earned decreasedincreased primarily due to decreasedincreased activity within our shared economy business and catastrophe reinsurance premium rates and a decrease in policies written for the NFIP and MCCA.
rates. In 2017,2019, ceded claims and claims expenses decreased $854 million, primarily due to lower amounts related to the catastrophe reinsurance program, partially offset by increased $691activity with our shared economy business. In 2018, ceded claims and claims expenses decreased $429 million, primarily due to higher amounts ceded to the NFIP related to claims as a result of Hurricanes Harvey and Irma. Ceded claims and claims expenses increasedNFIP in 2016, primarily due to higher amounts ceded to the NFIP as the result of Louisiana flooding. Ceded claims and claims expense decreased in 2015 primarily due to lower reserve increases for the MCCA and PLIGA programs.2017.
Our claim reserve development experience is similar toconsistent with the MCCAMCCA’s overall experience with
reported and pending claims increasing in recent years. Moreover, theThe MCCA has reported severity increasing with nearly 60%55% of reimbursements for attendant and residential care services. The Governor of Michigan signed new legislation on May 30, 2019 to reform Michigan’s unique no-fault motor vehicleauto insurance law provides unlimited lifetime coverage for medical expenses resulting from motor vehicle accidents. The reserve increases insystem. For further discussion of these items, see Regulation, Indemnification Programs and Note 10 of the MCCA program are attributable to an increased recognition of longer term paid loss trends. The paid loss trends are rising due to increased costs in medical and attendant care and increased longevity of claimants. As a result of continuing to originate motor vehicle policies in Michigan with unlimited personal injury protection coverage, we expect the number of MCCA covered claims and losses to increase each year.consolidated financial statements.



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2017 Form 10-KClaims and Claims Expense Reserves2019 Form 10-K



Michigan personal injury protection reserve and claim activity before and after the effects of MCCA reinsurance

Michigan personal injury protection reserve and claim activity before and after the effects of MCCA recoverables

Michigan personal injury protection reserve and claim activity before and after the effects of MCCA recoverables

 
For the years ended December 31.

 
For the years ended December 31,

 2017 2016 2015 2019 2018 2017
($ in millions) Gross Net Gross Net Gross Net Gross Net Gross Net Gross Net
Beginning reserves $5,443
 $522
 $5,121
 $486
 $4,804
 $417
 $5,975
 $605
 $5,799
 $565
 $5,443
 $522
Incurred claims and claims expense-current year 513
 195
 578
 214
 526
 200
 446
 202
 449
 189
 513
 195
Incurred claims and claims expense-prior years 117
 25
 8
 (15) 37
 26
 (16) 20
 9
 35
 117
 25
Claims and claims expense paid-current year (1)
 (54) (53) (60) (58) (56) (55) (55) (53) (52) (51) (54) (53)
Claims and claims expense paid-prior years (1)
 (220) (124) (204) (105) (190) (102) (244) (127) (230) (133) (220) (124)
Ending reserves (2)
 $5,799
 $565
 $5,443
 $522
 $5,121
 $486
 $6,106
 $647
 $5,975
 $605
 $5,799
 $565
(1) 
Paid claims and claims expenses reported in the table for the current and prior years, recovered from the MCCA totaled $119 million, $98 million and $97 million $101 millionin 2019, 2018 and $89 million in 2017 2016 and 2015,, respectively.
(2) 
Gross reserves for the year ended December 31, 2019, comprise 85% case reserves and 15% IBNR. Gross reserves for the year ended December 31, 2018, comprise 88% case reserves and 12% IBNR. Gross reserves for the year ended December 31, 2017 comprise 87% case reserves and 13% IBNR. Gross reserves for the year ended December 31, 2016 comprise 85% case reserves and 15% IBNR. Reserves for the years ended December 31, 2015 comprise 86% case reserves and 14% IBNR. The MCCA does not require member companies to report ultimate case reserves.
Pending MCCA claims differ from most personal lines insurance pending claims as other personal lines policies have coverage limits and incurred claims settle in shorter periods. Claims are considered pending as
long as payments are continuing pursuant to an outstanding MCCA claim, which can be for a claimant’s lifetime. ClaimsMany of these injuries are catastrophic in
nature, resulting in serious permanent disabilities that require attendant and residential care for periods that may span decades. A significant portion of the ultimate incurred claim reserves and the recoverables can be attributed to a small number of catastrophic claims that occurred more than five years ago and continue to be paid often reflectpay lifetime benefits.
Pending, new and closed claims for Michigan personal injury protection exposures

Pending, new and closed claims for Michigan personal injury protection exposures

Pending, new and closed claims for Michigan personal injury protection exposures

 For the years ended December 31, For the years ended December 31,
Number of claims (1)
 2017 2016 2015 2019 2018 2017
Pending, beginning of year 5,388
 5,127
 4,936
 4,812
 4,983
 5,388
New 8,494
 9,577
 8,956
 7,807
��7,858
 8,494
Closed (8,899) (9,316) (8,765) (7,677) (8,029) (8,899)
Pending, end of year 4,983

5,388

5,127
 4,942

4,812

4,983
(1) 
Total claims includes those covered and not covered by the MCCA reinsurance.indemnification.
As of December 31, 2017,2019, approximately 1,4401,600 of our pending claims have been reported to the MCCA, of which approximately 60%55% represents claims that occurred more than 5 years ago. There are 7073 Allstate brand claims with reserves in excess of $15 million as of December 31, 2017,2019, which comprise approximately 35%32% of the gross ending reserves in the table above. As a result, significant developments with a single claimant can result in volatility in prior year incurred claims.
Reinsurance recoverable on paid and unpaid claims including IBNR as of December 31, 2017 and 2016 includes $5.26 billion and $4.95 billion, respectively, from the MCCA.
Intercompany reinsuranceWe enter into certain intercompany insurance and reinsurance transactions in order to maintain underwriting control and manage insurance risk among various legal entities. These reinsurance agreements have been approved by the appropriate regulatory authorities. All significant intercompany transactions have been eliminated in consolidation.
Catastrophe reinsurance Our catastrophe reinsurance program is designed utilizing our risk management methodology, to address our exposure to catastrophes nationwide.nationwide, utilizing our risk management methodology. Our program is designed to provide reinsurance protection for catastrophes resulting from multiple perils including hurricanes, windstorms, hail, tornadoes, earthquakes, wildfires, and fires following earthquakes, earthquakes and wildfires.earthquakes. These reinsurance agreements are part of our catastrophe management strategy, which is intended to provide our shareholders an acceptable return on the risks assumed in our property business, and to reduce variability of earnings, while providing protection to our customers.
We anticipate completing the placement of our 20182020 nationwide catastrophe reinsurance program in the second quarter of 2018.2020. We expect the program will be similar to our 20172019 nationwide catastrophe reinsurance program.program but will evaluate opportunities to improve the economic terms and conditions. For further details of the existing 20172019 program, see Note 10 of the consolidated financial statements.


72 www.allstate.comThe Allstate Corporation 69



2019 Form 10-KAllstate Life2017 Form 10-K


Allstate Life Segment
Allstate Life offers traditional, interest-sensitive and variable life insurance. In 2019, Allstate Life represented 4.4% of total revenue, 1.3% of total PIF and 7.5% of total adjusted net income. Our target customers prefer local personalized adviceare middle market consumers with family and service and are brand-sensitive.financial protection needs. For additional information on our strategy and outlook, see Part I, Item 1. Business - Strategy and Segment information.Information.
2017 Highlights
Summarized financial information
  For the years ended December 31,
($ in millions) 2019 2018 2017
Revenues      
Premiums and contract charges $1,343
 $1,315
 $1,280
Other revenue 125
 119
 114
Net investment income 514
 505
 489
Realized capital gains and losses 1
 (14) 5
Total revenues 1,983
 1,925
 1,888
       
Costs and expenses      
Contract benefits (855) (809) (765)
Interest credited to contractholder funds (299) (285) (282)
Amortization of DAC (173) (132) (134)
Operating costs and expenses (354) (361) (342)
Restructuring and related charges (2) (3) (2)
Total costs and expenses (1,683) (1,590) (1,525)
       
Income tax (expense) benefit (53) (75) 226
Net income applicable to common shareholders $247
 $260
 $589
       
Adjusted net income $261
 $295
 $259
Realized capital gains and losses, after-tax 
 (11) 2
Valuation changes on embedded derivatives not hedged, after-tax (9) 
 
DAC and DSI amortization related to realized capital gains and losses and valuation changes on embedded derivatives not hedged, after-tax (5) (8) (10)
Tax Legislation (expense) benefit 
 (16) 338
Net income applicable to common shareholders $247
 $260
 $589
       
Reserve for life-contingent contract benefits as of December 31 $2,736
 $2,677
 $2,636
       
Contractholder funds as of December 31 $7,805
 $7,656
 $7,608
       
Policies in force as of December 31 by distribution channel (in thousands)    �� 
Allstate agencies 1,816
 1,831
 1,822
Closed channels 107
 114
 123
Total 1,923
 1,945
 1,945
Net income applicable to common shareholders was $577 decreased 5.0% or $13 million in 20172019 compared to $219 million in 2016. 20172018. 2018 results include a tax benefitexpense of $332$16 million related to the Tax Legislation.
Adjusted net income was $253decreased 11.5% or $34 million in 20172019 compared to $247 million in 2016.
Premiums and contract charges totaled $1.28 billion in 2017, an increase of 2.4% from $1.25 billion in 2016.
Contract benefits totaled $765 million in 2017, an increase of 3.1% from $742 million in 2016.
Summarized financial information
  For the years ended December 31,
($ in millions) 2017 2016 2015
Revenues      
Premiums and contract charges $1,280
 $1,250
 $1,223
Net investment income 489
 482
 490
Realized capital gains and losses 5
 (38) 2
Total revenues 1,774
 1,694
 1,715
       
Costs and expenses      
Contract benefits (765) (742) (749)
Interest credited to contractholder funds (282) (285) (282)
Amortization of DAC (134) (131) (133)
Operating costs and expenses (238) (225) (212)
Restructuring and related charges (2) (1) (1)
Total costs and expenses (1,421) (1,384) (1,377)
       
Loss on disposition of operations 
 
 (1)
Income tax benefit (expense) 224
 (91) (108)
Net income applicable to common shareholders $577
 $219
 $229
       
Adjusted net income $253
 $247
 $239
Realized capital gains and losses, after-tax 2
 (24) 1
DAC and DSI amortization related to realized capital gains and losses, after-tax (10) (4) (4)
Loss on disposition of operations, after-tax 
 
 (1)
Change in accounting for investments in qualified affordable housing projects 
 
 (6)
Tax Legislation benefit 332
 
 
Net income applicable to common shareholders $577
 $219
 $229
       
Reserve for life-contingent contract benefits as of December 31 $2,636
 $2,578
 $2,536
       
Contractholder funds as of December 31 $7,608
 $7,464
 $7,359
       
Policies in force as of December 31 (in thousands) 2,026
 2,023
 2,026
Adjusted net income was $253 million in 2017 compared to $247 million in 2016. The increase was2018, primarily due to higher premiumsamortization of DAC related to our annual review of assumptions and contract charges, partially offset by higher contract benefits, and operating costs and expenses.partially
 
Adjusted net income was $247 million in 2016 compared to $239 million in 2015. The increase was primarily due tooffset by higher premiums and contract charges, partially offset by highernet investment income, and lower operating costs and expenses.






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2017 Form 10-KAllstate Life

Premiums and contract chargesincreased 2.4%2.1% or $30$28 million in 20172019 compared to 2016. The increase2018, primarily relatesdue to highergrowth in traditional life insurance renewal premiums as well as lower levels of reinsurance premiums ceded.insurance. Approximately 85% of Allstate Life’s traditional life insurance premium relates to term life insurance products.
Premiums and contract charges increased 2.2% or $27 million in 2016 compared to 2015. The increase primarily relates to increased traditional life insurance renewal premiums as well as lower levels of reinsurance premiums ceded.
Premiums and contract charges by product
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Traditional life insurance premiums $568
 $533
 $505
 $630
 $600
 $568
Accident and health insurance premiums 2
 2
 2
 2
 2
 2
Interest-sensitive life insurance contract charges(1) 710
 715
 716
 711
 713
 710
Premiums and contract charges (1)
 $1,280
 $1,250
 $1,223
 $1,343
 $1,315
 $1,280
(1) 
Contract charges related to the cost of insurance totaled $499 million, $493 million and $487 million in 2019, $488 million2018 and $485 million in 2017, 2016 and 2015, respectively.

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Allstate Life 2019 Form 10-K

Other revenue increased 3.1%5.0% or $23$6 million in 20172019 compared to 2016,2018, primarily due to growth in business in force. higher gross dealer concessions earned on Allstate agencies’ sales of non-proprietary fixed and variable annuities, and mutual funds.
Contract benefits decreased 0.9% increased 5.7% or $7$46 million in 20162019 compared to 2015,2018, primarily due to favorablehigher claim experience on interest-sensitive life insurance, mortality experience.partially offset by a favorable change associated with the annual review of assumptions.
Our annual review of assumptions in 20172019 resulted in a $12$5 million increasedecrease in reserves primarily for secondary guarantees on interest-sensitive life insurance due to increased projected exposure to benefits paid under secondary guarantees resulting from continued low interest rates.utilizing more refined policy level information and assumptions. In 2016,2018, the review resulted in an $8a $1 million increase in reserves, primarily for secondary guarantees on interest-sensitive life insurance due to higher than anticipated retention.policyholder persistency.
Benefit spread reflects our mortality and morbidity results using the difference between premiums and contract charges earned for the cost of insurance and contract benefits (“benefit spread”). Benefit spread increased 3.9% decreased 3.5% to $292$276 million in 20172019 compared to $281$286 million in 2016, primarily due to growth in business in force. Benefit spread increased 17.1% to
$281 million in 2016 compared to $240 million in 2015,2018, primarily due to higher claim experience on interest-sensitive life insurance, premiums and favorable mortality experience.partially offset by growth in traditional life insurance premiums.
Interest credited to contractholder funds increased 4.9% or $14 million in 2019 compared to 2018. Valuation changes on derivatives embedded in equity-indexed universal life contracts that are not hedged increased interest credited to contractholder funds by $11 million in 2019 compared to zero in 2018.
Investment spread reflects the difference between net investment income and interest credited to contractholder funds (“investment spread”) and is used to analyze the impact of net investment income and interest credited to contractholderscontractholder funds on net income.
Investment spread
  For the years ended December 31,
($ in millions) 2019 2018 2017
Investment spread before valuation changes on embedded derivatives not hedged $226
 $220
 $207
Valuation changes on derivatives embedded in equity-indexed universal life contracts that are not hedged (11) 
 
Total investment spread $215
 $220
 $207
Investment spread before valuation changes on embedded derivatives not hedged increased 5.1% to $207 million2.7% in 20172019 compared to $197 million in 20162018, primarily due to higher net investment income, and lower credited interest. Investment spread decreased 6.6% to $197 million in 2016 compared to $211 million in 2015, primarily due to lower net investment income andpartially offset by higher credited interest.
Amortization of DAC increased 2.3%31.1% or $3$41 million in 20172019 compared to 2016,2018, primarily due to higher net realized capital gains and gross profits,amortization acceleration for changes in assumptions, partially offset by higher amortization deceleration for changes in assumptions. Amortization of DAC decreased 1.5% or $2 million in 2016 compared to 2015.lower gross profits on interest-sensitive life insurance.
Components of amortization of DAC
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Amortization of DAC before amortization relating to realized capital gains and losses and changes in assumptions $134
 $131
 $127
Amortization relating to realized capital gains and losses (1)
 14
 6
 5
Amortization (deceleration) acceleration for changes in assumptions (‘‘DAC unlocking’’) (14) (6) 1
Amortization of DAC before amortization relating to realized capital gains and losses, valuation changes on embedded derivatives that are not hedged and changes in assumptions $109
 $117
 $134
Amortization relating to realized capital gains and losses (1) and valuation changes on embedded derivatives that are not hedged
 6
 10
 14
Amortization acceleration (deceleration) for changes in assumptions (‘‘DAC unlocking’’) 58
 5
 (14)
Total amortization of DAC $134
 $131
 $133
 $173
 $132
 $134
(1) 
The impact of realized capital gains and losses on amortization of DAC is dependent upon the relationship between the assets that give rise to the gain or loss and the product liability supported by the assets. Fluctuations result from changes in the impact of realized capital gains and losses on actual and expected gross profits.
Our annual comprehensive review of assumptions underlying estimated future gross profits for our interest-sensitive life contracts covers assumptions for mortality, persistency, expenses, investment returns, including capital gains and losses, interest crediting rates to policyholders, and the effect of any hedges. An assessment is made of future projections to ensure the reported DAC balances reflect current expectations.
In 2017, the review resulted in a deceleration of DAC amortization (increase to income) of $14 million. DAC amortization deceleration primarily related to the benefit margin component of estimated gross profits
and was due to a decrease in projected mortality. This was partially offset by DAC amortization acceleration (decrease to income) for changes in the investment margin due to continued low interest rates and lower projected investment returns.
In 2016, the review resulted in a deceleration of DAC amortization of $6 million. DAC amortization deceleration for changes in the investment margin was due to increased projected investment margins from a favorable asset portfolio mix. DAC amortization

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Allstate Life 2017 Form 10-K

deceleration for changes in the expense margin related primarily to variable life insurance and was due to a decrease in projected expenses.
In 2015,2019, the review resulted in an acceleration of DAC amortization (decrease to income) of $1$58 million. DAC amortization acceleration primarily related to the
investment margin component of estimated gross profits and was due to lower projected future interest rates and investment returns compared to our previous expectations. The acceleration related to benefit margin was due to decreased projected interest rates that result in lower projected policyholder account values which increases benefits on guaranteed products and more refined policy level information and assumptions.
In 2018, the review resulted in an acceleration of DAC amortization (decrease to income) of $5 million. DAC amortization acceleration primarily related to the

The Allstate Corporation 71


2019 Form 10-KAllstate Life

investment margin component of estimated gross profits and was due to lower projected investment returns. This was partially offset by DAC amortization deceleration (increase to income) for changes in the
benefit margin due to a decrease in projected mortality.
Changes in DAC
($ in millions) Traditional life and accident and health Interest-sensitive life insurance Total Traditional life and accident and health Interest-sensitive life insurance Total
 For the years ended December 31, For the years ended December 31,
 2017 2016 2017 2016 2017 2016 2019 2018 2019 2018 2019 2018
Balance, beginning of year $438
 $424
 $762
 $847
 $1,200
 $1,271
 $489
 $465
 $811
 $687
 $1,300
 $1,152
Acquisition costs deferred 66
 57
 66
 77
 132
 134
 63
 65
 60
 65
 123
 130
Amortization of DAC before amortization relating to realized capital gains and losses and changes in assumptions (1)
 (39) (43) (95) (88) (134) (131)
Amortization relating to realized capital gains and losses (1)
 
 
 (14) (6) (14) (6)
Amortization deceleration for changes in assumptions (“DAC unlocking”) (1)
 
 
 14
 6
 14
 6
Amortization of DAC before amortization relating to realized capital gains and losses, valuation changes on embedded derivatives that are not hedged and changes in assumptions (1)
 (44) (41) (65) (76) (109) (117)
Amortization relating to realized capital gains and losses (1) and valuation changes on embedded derivatives that are not hedged
 
 
 (6) (10) (6) (10)
Amortization (acceleration) deceleration for changes in assumptions (“DAC unlocking”) (1)
 
 
 (58) (5) (58) (5)
Effect of unrealized capital gains and losses (2)
 
 
 (46) (74) (46) (74) 
 
 (171) 150
 (171) 150
Ending balance $465
 $438
 $687
 $762
 $1,152
 $1,200
 $508
 $489
 $571
 $811
 $1,079
 $1,300
(1) 
Included as a component of amortization of DAC on the Consolidated Statements of Operations.
(2) 
Represents the change in the DAC adjustment for unrealized capital gains and losses. The DAC adjustment represents the amount by which the amortization of DAC would increase or decrease if the unrealized gains and losses in the respective product portfolios were realized.
Operating costs and expensesincreased5.8%decreased1.9% or $13$7 million in 20172019 compared to 2016,2018, primarily due to higher employee related costs and higher net distributionlower employee-related expenses, reflecting increased regulatory compliance costs, partially offset by lower non-deferrable commissions.
Operating costs and expensesincreased 6.1% or $13 million in 2016 compared to 2015, primarily due to higher non-deferrable commissions and increased regulatory compliance costs.
Operating costs and expenses
  For the years ended December 31,
($ in millions) 2017 2016 2015
Non-deferrable commissions $13
 $17
 $5
General and administrative expenses 225
 208
 207
Total operating costs and expenses $238
 $225
 $212

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2017 Form 10-KAllstate Life

on non-proprietary product sales.
Analysis of reserves and contractholder funds
Reserve for life-contingent contract benefits
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018
Traditional life insurance $2,460
 $2,398
 $2,353
 $2,612
 $2,539
Accident and health insurance 176
 180
 183
 124
 138
Reserve for life-contingent contract benefits $2,636
 $2,578
 $2,536
 $2,736
 $2,677

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Allstate Life 2019 Form 10-K

Contractholder funds represent interest-bearing liabilities arising from the sale of products such as interest-sensitive life insurance. The balance of contractholder funds is equal to the cumulative deposits received and interest credited to the contractholder less cumulative contract benefits, surrenders, withdrawals and contract charges for mortality or administrative expenses.
Change in contractholder funds
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Contractholder funds, beginning balance $7,464
 $7,359
 $7,254
 $7,656
 $7,608
 $7,464
            
Deposits 973
 991
 1,034
 949
 965
 973
            
Interest credited 282
 284
 282
 298
 284
 282
            
Benefits, withdrawals and other adjustments            
Benefits (241) (245) (273) (233) (232) (241)
Surrenders and partial withdrawals (254) (250) (253) (261) (259) (254)
Contract charges (704) (705) (702) (702) (704) (704)
Net transfers from separate accounts 4
 4
 6
 10
 6
 4
Other adjustments (1)
 84
 26
 11
 88
 (12) 84
Total benefits, withdrawals and other adjustments (1,111) (1,170) (1,211) (1,098) (1,201) (1,111)
Contractholder funds, ending balance $7,608
 $7,464
 $7,359
 $7,805
 $7,656
 $7,608
(1) 
The table above illustrates the changes in contractholder funds, which are presented gross of reinsurance recoverables on the Consolidated Statements of Financial Position. The table above is intended to supplement our discussion and analysis of revenues, which are presented net of reinsurance on the Consolidated Statements of Operations. As a result, the net change in contractholder funds associated with products reinsured is reflected as a component of the other adjustments line.
Contractholder deposits decreased 1.8%1.7% in 20172019 compared to 2016, and 4.2% in 2016 compared to 2015.2018. The weighted average guaranteed crediting rate and weighted average current crediting rate for our interest-sensitive life insurance contracts, excluding variable life, are both 3.9% as of December 31, 2017.2019.



















76 www.allstate.comThe Allstate Corporation 73



2019 Form 10-KAllstate Life2017 Form 10-K


Allstate Life reinsurance ceded
In the normal course of business, we seek to limit aggregate and single exposure to losses on large risks by purchasing reinsurance. In addition, we have used reinsurance to effect the disposition of certain blocks of business.
 
We retain primary liability as a direct insurer for all risks ceded to reinsurers. As of December 31, 2017, 16%2019, approximately 13% of our face amount of life insurance in force was reinsured.
Reinsurance recoverables by reinsurer        
 
S&P financial strength rating (1)
 Reinsurance recoverable on paid and unpaid benefits 
S&P financial strength rating (1)
 Reinsurance recoverable on paid and unpaid benefits
  
 For the years ended December 31, For the years ended December 31,
($ in millions)   2017 2016   2019 2018
RGA Reinsurance Company AA- $229
 $250
 AA- $197
 $210
Swiss Re Life and Health America, Inc. AA- 159
 151
 AA- 155
 156
Munich American Reassurance AA- 91
 98
 AA- 80
 87
Scottish Re Group N/A 87
 90
Transamerica Life Group AA- 77
 80
 AA- 75
 76
Scottish Re (U.S.), Inc. (2)
 N/A 70
 66
John Hancock Life & Health Insurance Company AA- 54
 55
 AA- 50
 53
Triton Insurance Company(3) N/A 47
 49
 N/A 43
 45
American Health & Life Insurance Co.(3) N/A 37
 41
 N/A 32
 34
Lincoln National Life Insurance AA- 28
 32
 AA- 27
 25
Security Life of Denver A 27
 30
 A+ 23
 24
SCOR Global Life AA- 17
 17
 AA- 14
 14
Other (2)
   39
 41
American United Life Insurance Company AA- 11
 13
Other (4)
   17
 20
Total   $892
 $934
   $794
 $823
(1) 
N/A reflects no S&P rating available.
(2) 
In December 2018, the Delaware Insurance Commissioner placed Scottish Re (U.S.), Inc. under regulatory supervision and in March 2019, the reinsurer was placed in rehabilitation. We have been permitted to exercise certain setoff rights while the parties address any potential disputes. See Note 10 of the consolidated financial statements for further details.
(3)
A.M. Best rating is B++.
(4)
As of December 31, 20172019 and 20162018, the other category includes $33$12 million and $35$9 million, respectively, of recoverables due from reinsurers rated A- or better by S&P.
We continuously monitor the creditworthiness of reinsurers in order to determine our risk of recoverability on an individual and aggregate basis, and a provision for uncollectible reinsurance is recorded if needed. No amounts have been deemed unrecoverable in the three-years ended December 31, 2017.2019, except for an allowance related to Scottish Re (U.S.), Inc. that was established in 2019.
 
We enter into certain intercompany reinsurance transactions for the Allstate Life operations in order to maintain underwriting control and manage insurance risk among various legal entities. These reinsurance agreements have been approved by the appropriate regulatory authorities. All significant intercompany transactions have been eliminated in consolidation.


The Allstate Corporation 7774 www.allstate.com



2017Allstate Benefits 2019 Form 10-K


Allstate Benefits
Segment

allstatebenefitslogoa12.jpg
Allstate Benefits offers voluntary benefits products, including life, accident, critical illness, short-term disability and other health products. In 2019, Allstate Benefits represented 2.8% of total revenue, 2.9% of total PIF and 3.3% of total adjusted net income. Our target customers are middle market consumers with family and financial protection needs. For additional information on our strategy and outlook, see Part I, Item 1. Business - Strategy and Segment information.
2017 Highlights
Net income applicable to common shareholders was $146 million in 2017 compared to $96 million in 2016. 2017 results include a tax benefit of $51 million related to the Tax Legislation.
Adjusted net income was $95 million in 2017 compared to $100 million in 2016.
Premiums and contract charges totaled $1.08 billion in 2017, an increase of 7.2% from $1.01 billion in 2016.
Contract benefits totaled $564 million in 2017, an increase of 10.8% from $509 million in 2016.
Information.
Summarized financial information
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Revenues
           
Premiums and contract charges $1,084
 $1,011
 $921
 $1,145
 $1,135
 $1,084
Net investment income 72
 71
 71
 83
 77
 72
Realized capital gains and losses 1
 (5) 1
 12
 (9) 1
Total revenues 1,157
 1,077
 993
 1,240
 1,203
 1,157
            
Costs and expenses            
Contract benefits (564) (509) (452) (601) (595) (564)
Interest credited to contractholder funds (35) (36) (36) (34) (35) (35)
Amortization of DAC (142) (145) (124) (161) (145) (142)
Operating costs and expenses (266) (240) (222) (285) (278) (258)
Restructuring and related charges (3) 
 
 
 
 (3)
Total costs and expenses (1,010) (930) (834) (1,081) (1,053) (1,002)
            
Income tax expense (1) (51) (55) (35) (32) (1)
Net income applicable to common shareholders $146
 $96
 $104
 $124
 $118
 $154
            
Adjusted net income $95
 $100
 $104
 $115
 $124
 $100
Realized capital gains and losses, after-tax 
 (4) 
 9
 (7) 
DAC and DSI amortization related to realized capital gains and losses, after-tax 
 1
 
Tax Legislation benefit

 51
 
 
 
 
 54
Net income applicable to common shareholders $146
 $96
 $104
 $124
 $118
 $154
            
Benefit ratio (1)
 52.0
 50.3
 49.1
 52.5
 52.4
 52.0
            
Operating expense ratio (2)
 24.5
 23.7
 24.1
 24.9
 24.5
 23.8
            
Reserve for life-contingent contract benefits as of December 31 $979
 $940
 $894
 $1,034
 $1,007
 $979
            
Contractholder funds as of December 31 $890
 $881
 $866
 $915
 $898
 $890
            
Policies in force as of December 31 (in thousands) 4,033
 3,755
 3,312
 4,183
 4,208
 4,033
(1) 
Benefit ratio is calculated as contract benefits divided by premiums and contract charges.
(2) 
Operating expense ratio is calculated as operating costs and expenses divided by premiums and contract charges.
Net income applicable to common shareholders increased 5.1% or $6 million in 2019 compared to 2018.
Adjusted net incomewas $95 decreased 7.3% or $9 million in 20172019 compared to $100 million in 2016. The decrease was2018, primarily due to higher contract benefitsDAC amortization related primarily to the non-renewal of a large underperforming account and increased operating costs and expenses, partially offset by higher premiums and contract charges.premiums.
 
Adjusted net income was $100 million in 2016 compared to $104 million in 2015. The decrease was primarily due to higher contract benefits, amortization of DAC and operating costs and expenses, partially offset by higher premiums and contract charges.

78 www.allstate.com


Allstate Benefits 2017 Form 10-K


Premiums and contract charges increased 7.2%0.9% or $73$10 million in 20172019 compared to 2016,2018, primarily related to growth in hospital indemnity (included in other health), critical illness short-term disability and accidentlife products.


The Allstate Corporation 75


2019 Form 10-KAllstate Benefits

Premiums and contract charges by product
  For the years ended December 31,
($ in millions) 2019 2018 2017
Life $157
 $155
 $155
Accident 298
 297
 280
Critical illness 479
 476
 468
Short-term disability 107
 108
 102
Other health 104
 99
 79
Premiums and contract charges 
 $1,145
 $1,135
 $1,084
New annualized premium sales (annualized premiums at initial customer enrollment, reduced by an estimate for policies expectedenrollment) decreased 4.4% to lapse) increased 11.6% to $444$372 million in 2017. Policies2019 and decreased 12.4% to $389 million in force2018. The decrease in 2019 relates to increased 7.4% to 4,033 thousand as of December 31, 2017competition and higher initial enrollments for certain accounts in the prior year.
Contract benefits increased 1.0% or $6 million in 2019 compared to 3,755 thousand as of December 31, 2016.
Premiums and contract charges increased 9.8% or $90 million in 2016 compared to 2015. The increase primarily relates to growth in critical illness, accident and hospital indemnity products. New annualized premium sales increased 5.6% to $398 million in 2016. Policies in force increased 13.4% to 3,755 thousand as of December 31, 2016 compared to 3,312 thousand as of December 31, 2015.
Premiums and contract charges by product
  For the years ended December 31,
($ in millions) 2017 2016 2015
Life $155
 $154
 $143
Accident 280
 270
 238
Critical illness 468
 443
 402
Short-term disability 102
 78
 75
Other health 79
 66
 63
Premiums and contract charges 
 $1,084
 $1,011
 $921
Contract benefits increased 10.8% or $55 million in 2017 compared to 2016,2018, primarily due to higher claim experience on critical illness and growth. Contract benefitsdisability products, partially offset by favorable mortality experience on life products.
Benefit ratio increased 12.6%to 52.5 in 2019 compared to 52.4 in 2018 due to higher claim experience on critical illness and disability products, partially offset by
favorable mortality experience on life products and improved claims experience on other health products.
Amortization of DAC increased 11.0% or $57$16 million in 20162019 compared to 2015,2018, primarily due to growthDAC amortization related to the non-renewal of a large underperforming account and higher claim experience.
Benefit ratio increased to 52.0 in 2017 compared to 50.3 and 49.1 in 2016 and 2015, respectively, due to higher claims experience in health products, including critical illness and accident.
Amortization of DAC decreased 2.1% or $3 million to $142 million in 2017 compared to 2016, primarily due to lower amortizationan unfavorable adjustment associated with our annual
comprehensive review of assumptions and lower lapses, partially offset by higher amortization related to growth. Amortization of DAC increased 16.9% or $21 million to $145 million in 2016 compared to 2015, primarily due to growth.assumptions.
Our annual comprehensive review of assumptions underlying estimated future gross profits for our interest-sensitive life contracts resulted in an acceleration of DAC amortization (decrease to income) of $1$2 million in 20172019 compared to a deceleration of DAC amortization (increase to income) of $4 million in 2016 and zero in 2015.2018.
Changes in DAC
 For the years ended December 31, For the years ended
($ in millions) 2017 2016 2019 2018
Balance, beginning of year $526
 $514
 $549
 $542
Acquisition costs deferred 158
 157
 142
 150
Amortization of DAC before amortization relating to changes in assumptions (1)
 (141) (141) (159) (150)
Amortization acceleration for changes in assumptions (“DAC unlocking”) (1)
 (1) (4)
Amortization relating to realized capital gains and losses (1)
 
 1
Amortization deceleration (acceleration) for changes in assumptions (“DAC unlocking”) (1)
 (2) 4
Effect of unrealized capital gains and losses (2)
 (3) 2
Ending balance $542
 $526
 $527
 $549
(1) 
Included as a component of amortization of DAC on the Consolidated Statements of Operations.
(2)
Represents the change in the DAC adjustment for unrealized capital gains and losses. The DAC adjustment represents the amount by which the amortization of DAC would increase or decrease if the unrealized gains and losses in the respective product portfolios were realized.
Operating costs and expenses
  For the years ended December 31,
($ in millions) 2019 2018 2017
Non-deferrable commissions $104
 $109
 $98
General and administrative expenses 181
 169
 160
Total operating costs and expenses $285
 $278
 $258
Operating costs and expensesincreased 10.8%2.5% or $26$7 million in 20172019 compared to 2016,2018, primarily due to higher technology and employee-related costs and non-deferrable commissions related to growth, as well as higher technology expenses. costs.
Operating expense ratio increased to 24.9 in 2019 compared to 24.5 in 2017 compared to 23.7 in 2016.
Operating costs and expensesincreased 8.1% or $18 million in 2016 compared to 2015,2018, primarily due to increased employee and technology costs related to growth. Operating expense ratio decreased to 23.7higher investment in 2016 compared to 24.1 in 2015.
Operating costs and expenses
  For the years ended December 31,
($ in millions) 2017 2016 2015
Non-deferrable commissions $98
 $91
 $87
General and administrative expenses 168
 149
 135
Total operating costs and expenses $266
 $240
 $222



The Allstate Corporation 79


2017 Form 10-KAllstate Benefits

technology.
Analysis of reserves and contractholder funds
Reserve for life-contingent contract benefits
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018
Traditional life insurance $262
 $247
 $233
 $285
 $269
Accident and health insurance 717
 693
 661
 749
 738
Reserve for life-contingent contract benefits $979
 $940
 $894
 $1,034
 $1,007
Contractholder funds relate to interest-sensitive life insurance and totaled $890 million as of December 31, 2017 compared to $881 million as of December 31, 2016 and $866 million as of December 31, 2015.
76 www.allstate.com


Allstate Benefits 2019 Form 10-K


Allstate Benefits reinsurance ceded  
The vast majority of our reinsurance relates to the disposition of our long-term care and other closed blocks of business several years ago. We retain primary liability as a direct insurer for all risks ceded to reinsurers.
Reinsurance recoverables by reinsurer
 S&P financial strength rating Reinsurance recoverable on paid and unpaid benefits S&P financial strength rating Reinsurance recoverable on paid and unpaid benefits
  
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2019 2018
Mutual of Omaha Insurance AA- $68
 $84
 AA- $64
 $71
General Re Life Corporation AA+ 19
 21
 AA+ 18
 19
Other (1)
   5
 5
   6
 5
Total   $92
 $110
   $88
 $95
(1) 
As of both December 31, 20172019 and 20162018, the other category includes $4 million and $4 million, respectively, of recoverables due from reinsurers rated A- or better by S&P.
We continuously monitor the creditworthiness of reinsurers in order to determine our risk of recoverability on an individual and aggregate basis, and a provision for uncollectible reinsurance is recorded if needed. No amounts have been deemed unrecoverable in the three-years ended December 31, 2017.2019.
 
We enter into certain intercompany reinsurance transactions for the Allstate Benefits operations in order to maintain underwriting control and manage insurance risk among various legal entities. These reinsurance agreements have been approved by the appropriate regulatory authorities. All significant intercompany transactions have been eliminated in consolidation.


80 www.allstate.comThe Allstate Corporation 77



2019 Form 10-KAllstate Annuities2017 Form 10-K



Allstate Annuities Segment
Allstate Annuities consists primarily of deferred fixed annuities and immediate fixed annuities (including standard and sub-standard structured settlements). In 2019, Allstate Annuities represented 2.9% of total revenue, 0.1% of total PIF and 0.3% of total adjusted net income. We exiteddiscontinued the continuing sale of proprietary annuities over an eight yeareight-year period from 2006 to 2014, reflecting our expectations of declining returns. This segment is in run-off, and we manage it with a focus on increasing economic value through our investment strategy. For additional information on our strategy and outlook, see Part I, Item 1. Business - Strategy and Segment information.Information.
2017 Highlights
Summarized financial information
  For the years ended December 31,
($ in millions) 2019 2018 2017
Revenues      
Contract charges $13
 $15
 $14
Net investment income 917
 1,096
 1,305
Realized capital gains and losses 346
 (166) 44
Total revenues 1,276
 945
 1,363
       
Costs and expenses      
Contract benefits (583) (569) (594)
Interest credited to contractholder funds (307) (334) (373)
Amortization of DAC (7) (7) (7)
Operating costs and expenses (29) (31) (34)
Restructuring and related charges (1) 
 
Total costs and expenses (927) (941) (1,008)
       
Gain on disposition of operations 6
 6
 6
Income tax (expense) benefit (73) 66
 58
Net income applicable to common shareholders $282
 $76
 $419
       
Adjusted net income $10
 $131
 $205
Realized capital gains and losses, after-tax 274
 (131) 28
Valuation changes on embedded derivatives not hedged, after-tax (6) 3
 
Gain on disposition of operations, after-tax 4
 4
 4
Tax Legislation benefit 
 69
 182
Net income applicable to common shareholders $282
 $76
 $419
       
Reserve for life-contingent contract benefits as of December 31 $8,530
 $8,524
 $8,934
       
Contractholder funds as of December 31 $8,972
 $9,817
 $10,936
       
Policies in force as of December 31 (in thousands)      
Deferred annuities 114
 127
 142
Immediate annuities 78
 84
 89
Total 192
 211
 231
Net income applicable to common shareholders was $418 increased $206 million in 20172019 compared to $76 million in 2016. 20172018. 2018 results include a tax benefit of $182$69 million related to the Tax Legislation.
Adjusted net income was $204decreased $121 million in 20172019 compared to $101 million in 2016.
Net investment income increased 10.5% to $1.31 billion in 2017 from $1.18 billion in 2016.
Net realized capital gains totaled $44 million in 2017 compared to net realized capital losses of $38 million in 2016.
Contractholder funds totaled $10.94 billion as of December 31, 2017, reflecting a decrease of $979 million from $11.92 billion as of December 31, 2016. Reserve for life-contingent contract benefits totaled $8.93 billion as of December 31, 2017 compared to $8.72 billion as of December 31, 2016.
Summarized financial information
  For the years ended December 31,
($ in millions) 2017 2016 2015
Revenues      
Contract charges $14
 $14
 $14
Net investment income 1,305
 1,181
 1,323
Realized capital gains and losses 44
 (38) 264
Total revenues 1,363
 1,157
 1,601
       
Costs and expenses      
Contract benefits (594) (606) (602)
Interest credited to contractholder funds (373) (405) (443)
Amortization of DAC (7) (7) (5)
Operating costs and expenses (35) (32) (38)
Restructuring and related charges 
 
 1
Total costs and expenses (1,009) (1,050) (1,087)
       
Gain on disposition of operations 6
 5
 4
Income tax benefit (expense) 58
 (36) (188)
Net income applicable to common shareholders $418
 $76
 $330
       
Adjusted net income $204
 $101
 $166
Realized capital gains and losses, after-tax 28
 (26) 172
Valuation changes on embedded derivatives not hedged, after-tax 
 (2) (1)
DAC and DSI amortization related to realized capital gains and losses and valuation changes on embedded derivatives not hedged, after-tax 
 
 1
Gain on disposition of operations, after-tax 4
 3
 3
Change in accounting for investments in qualified affordable housing projects 
 
 (11)
Tax Legislation benefit 182
 
 
Net income applicable to common shareholders $418
 $76
 $330
       
Reserve for life-contingent contract benefits as of December 31 $8,934
 $8,721
 $8,817
       
Contractholder funds as of December 31 $10,936
 $11,915
 $13,070
       
Policies in force as of December 31 (in thousands)      
Deferred annuities 142
 156
 172
Immediate annuities 89
 95
 100
Total 231
 251
 272




The Allstate Corporation 81


2017 Form 10-KAllstate Annuities

Adjusted net income was $204 million in 2017 compared to $101 million in 2016. The increase was primarily due to higher net investment income, lower interest credited to contractholder funds and lower contract benefits.
Adjusted net income was $101 million in 2016 compared to $166 million in 2015. The decrease was2018, primarily due to lower net investment income, partially offset by lower interest credited to contractholder funds.
Net investment income increased 10.5%decreased 16.3% or $124$179 million in 20172019 compared to 2016, benefiting from strong performance-based investment results, primarily from limited partnerships, partially offset by lower average investment balances as a result of a decrease in contractholder funds. Net investment income decreased 10.7% or $142 million in 2016 compared to 2015,2018, primarily due to lower fixed income portfolio yieldsperformance-based investment results, mainly from limited partnerships, and lower average investment balances. The2019 performance-based investment results included lower fixed income yields relate to duration shorteningvaluations in 2015 and the repositioning into performance-basedfourth quarter, on two private equity investments and equity securities.totaling $37 million.
The investment portfolio supporting immediate annuities is managed to ensure the assets match the characteristics of the liabilities and provide the long-term returns needed to support this business. To better match the long-term nature of our immediate annuities, we continue to increaseuse performance-based investments in which we have ownership interests, and a greater proportion of return is derived from idiosyncratic asset or operating performance. Performance-based income can vary significantly between periods and is influenced by economic conditions, equity market performance, comparable public company earnings multiples, capitalization rates, operating performance of the underlying investments and the timing of asset sales.

78 www.allstate.com


Allstate Annuities 2019 Form 10-K


Net realized capital gains in 2017 primarily relate to net gains on sales, as well as gains from valuation changes in public securities held in certain limited partnerships, partially offset by impairment write-downs and derivative valuation losses. Net realized capital losses in 20162019 primarily related to impairment write-downs, partially offset by net gains on sales in connection with ongoing portfolio management. Net
realized capital gains in 2015 includedincreased valuation of equity investments and gains on sales of longer duration fixed income securitiessecurities. Net realized capital losses in connection with the maturity profile shortening2018 primarily related to decreased valuation of equity investments and equity securities in connection with ongoing portfolio management.losses on sales of fixed income securities.
Contract benefits decreased 2.0% increased 2.5% or $12$14 million in 20172019 compared to 2016,2018, primarily due to worse immediate annuity mortality experience. Contractexperience, partially offset by lower implied interest on immediate annuities with life contingencies.
Our annual review of assumptions in 2019 resulted in no adjustment to reserves for guaranteed benefits. In 2018, the review resulted in a $2 million increase in reserves primarily for guaranteed withdrawal benefits increased 0.7% or $4 million in 2016 compared to 2015, primarilyon equity-indexed annuities due to unfavorable immediate annuity mortality experience.higher projected guaranteed benefits.
As of December 31, 2017,2019 and 2018, our premium deficiency and profits followed by losses evaluations for our immediate annuities with life contingencies concluded that no adjustments were required to be recognized. For further detail on these evaluations, see Reserve for life-contingent contract benefits estimation in the Application of Critical Accounting Estimates section.
Benefit spread reflects our mortality results using the difference between contract charges earned and contract benefits excluding the portion related to the implied interest on immediate annuities with life contingencies. This implied interest totaled $501 million, $511$479 million and $514$492 million in 2017, 20162019 and 2015,2018, respectively. Total benefit spread was $(84) million, $(86)$(95) million and $(80)$(68) million in 2017, 20162019 and 2015,2018, respectively.
Interest credited to contractholder funds decreased 7.9%8.1% or $32$27 million in 20172019 compared to 2016 and decreased 8.6% or $38 million in 2016 compared to 2015,2018, primarily due to lower average contractholder funds. Valuation changes on derivatives embedded in equity-indexed annuity contracts that are not hedged increased interest credited to contractholder funds by $1$8 million in 20172019 compared to a decrease of $3 million in 2016 and $2 million in 2015.2018.
Investment spread reflects the difference between net investment income and the sum of interest credited to contractholder funds and the implied interest on immediate annuities with life contingencies, which is included as a component of contract benefits and is used to analyze the impact of net investment income and interest credited to contractholders on net income.
Investment spread
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Investment spread before valuation changes on embedded derivatives not hedged $432
 $268
 $368
 $139
 $267
 $432
Valuation changes on derivatives embedded in equity-indexed annuity contracts that are not hedged (1) (3) (2) (8) 3
 (1)
Total investment spread $431
 $265
 $366
 $131
 $270
 $431
Investment spread before valuation changes on embedded derivatives not hedged increased 61.2% to $432 million in 2017 compared to $268 million in 2016, primarily due to higher net investment income and lower credited interest.
Investment spread before valuation changes on embedded derivatives not hedged decreased 27.2% to $26847.9% or $128 million in 20162019 compared to $368 million in 2015,2018, primarily due to lower net investment income.
income, mainly from limited partnership interests, partially offset by lower interest credited to contractholder funds.

82 www.allstate.com


Allstate Annuities 2017 Form 10-K


To further analyze investment spreads, the following table summarizes the weighted average investment yield on assets supporting product liabilities, interest crediting rates and investment spreads. Investment spreads may vary significantly between periods due to the variability in investment income, particularly for immediate fixed annuities where the investment portfolio includes performance-based investments.
Analysis of investment spread
 
Weighted average
investment yield
 
Weighted average
interest crediting rate
 
Weighted average
investment spreads
 
Weighted average
investment yield
 
Weighted average
interest crediting rate
 
Weighted average
investment spreads
 2017 2016 2015 2017 2016 2015 2017 2016 2015 2019 2018 2017 2019 2018 2017 2019 2018 2017
Deferred fixed annuities and institutional products 4.2% 4.1% 4.3% 2.8% 2.8% 2.8% 1.4% 1.3% 1.5%
Deferred fixed annuities 4.3% 4.1% 4.2% 2.7% 2.8% 2.8% 1.6 % 1.3% 1.4%
Immediate fixed annuities with and without life contingencies 8.0
 6.5
 7.0
 6.0
 5.9
 5.9
 2.0
 0.6
 1.1
 5.0
 6.4
 8.0
 5.9
 6.0
 6.0
 (0.9) 0.4
 2.0


The Allstate Corporation 79


2019 Form 10-KAllstate Annuities

The following table summarizes the weighted average guaranteed crediting rates and weighted average current crediting rates as of December 31, 20172019 for certain fixed annuities where management has the ability to change the crediting rate, subject to a contractual minimum. Other products, including equity-indexed, variable and immediate annuities totaling $4.66$4.12 billion of contractholder funds, have been excluded from the analysis because management does not have the ability to change the crediting rate or the minimum crediting rate is not considered meaningful in this context.
Weighted average guaranteed crediting rates and weighted average current crediting rates
($ in millions) Weighted average guaranteed crediting rates Weighted average current crediting rates 
Contractholder
funds
 Weighted average guaranteed crediting rates Weighted average current crediting rates Contractholder
funds
Annuities with annual crediting rate resets 3.12% 3.12% $4,945
 3.16% 3.17% $4,220
Annuities with multi-year rate guarantees (1):
            
Resettable in next 12 months 1.28
 4.08
 514
 1.73
 2.89
 116
Resettable after 12 months 1.81
 2.72
 813
 2.22
 2.63
 518
(1) 
These contracts include interest rate guarantee periods, the majority of which are typically 5 6 or 10 years.
Operating costs and expensesincreased 9.4%decreased 6.5% or $3$2 million in 20172019 compared to 2016, primarily due to higher guaranty fund expenses. 2016 included a reduction in the accrual for anticipated guaranty fund expenses.
Operating costs and expensesdecreased 15.8% or $6 million in 2016 compared to 2015,2018, primarily due to lower employee relatedtechnology and other operating costs as a result of the runoff of the business.
employee-related costs.
Analysis of reserves and contractholder funds
Product liabilities
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018
Immediate fixed annuities with life contingencies          
Sub-standard structured settlements and group pension terminations (1)
 $5,284
 $5,029
 $5,030
 $5,085
 $4,990
Standard structured settlements and SPIA (2)
 3,565
 3,592
 3,682
 3,367
 3,425
Other 85
 100
 105
 78
 109
Reserve for life-contingent contract benefits $8,934
 $8,721
 $8,817
 $8,530
 $8,524
          
Deferred fixed annuities $8,128
 $8,921
 $9,748
 $6,499
 $7,156
Immediate fixed annuities without life contingencies 2,700
 2,874
 3,094
 2,346
 2,525
Other (3)
 108
 120
 228
Other 127
 136
Contractholder funds $10,936
 $11,915
 $13,070
 $8,972
 $9,817
(1) 
Comprises structured settlement annuities for annuitants with severe injuries or other health impairments which increased their expected mortality rate at the time the annuity was issued (“sub-standard structured settlements”) and group annuity contracts issued to sponsors of terminated pension plans (“ABO”). Sub-standard structured settlements comprise 5% of our immediate annuity policies in force and 53% of the immediate annuity reserve for life-contingent contract benefits.plans.
(2) 
Comprises structured settlement annuities for annuitants with standard life expectancy (“standard structured settlements”) and single premium immediate annuities (“SPIA”) with life contingencies.
(3)
Includes $85 million of institutional products as of December 31, 2015.




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2017Allstate Annuities 2019 Form 10-KAllstate Annuities



Contractholder funds represent interest-bearing liabilities arising from the sale of products such as fixed annuities and funding agreements.annuities. The balance of contractholder funds is equal to the cumulative deposits received and interest credited to the contractholder less cumulative contract benefits, surrenders, withdrawals maturities and contract charges for mortality or administrative expenses.
Changes in contractholder funds
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Contractholder funds, beginning balance $11,915
 $13,070
 $14,427
 $9,817
 $10,936
 $11,915
            
Deposits 28
 42
 42
 16
 15
 28
            
Interest credited 370
 403
 442
 304
 331
 370
            
Benefits, withdrawals, maturities and other adjustments      
Benefits, withdrawals and other adjustments      
Benefits (638) (705) (790) (547) (587) (638)
Surrenders and partial withdrawals (723) (780) (1,003) (602) (854) (723)
Maturities of and interest payments on institutional products 
 (86) (1)
Contract charges (9) (9) (9) (9) (9) (9)
Net transfers from separate accounts 1
 1
 1
 
 
 1
Other adjustments (1)
 (8) (21) (39) (7) (15) (8)
Total benefits, withdrawals, maturities and other adjustments (1,377) (1,600) (1,841)
Total benefits, withdrawals and other adjustments (1,165) (1,465) (1,377)
Contractholder funds, ending balance $10,936
 $11,915
 $13,070
 $8,972
 $9,817
 $10,936
(1) 
The table above illustrates the changes in contractholder funds, which are presented gross of reinsurance recoverables on the Consolidated Statements of Financial Position. The table above is intended to supplement our discussion and analysis of revenues, which are presented net of reinsurance on the Consolidated Statements of Operations. As a result, the net change in contractholder funds associated with products reinsured is reflected as a component of the other adjustments line.
Contractholder funds decreased 8.2% and 8.8%8.6% in 2017 and 2016, respectively,2019, primarily due to the continued runoff of our deferred fixed annuity business. We discontinued the sale of proprietary annuities but still accept additional deposits on existing contracts.
Contractholder deposits decreased 33.3% in 2017 compared to 2016, primarily due to lower additional deposits on fixed annuities. Contractholder deposits in 2016 were comparable to 2015.
Surrenders and partial withdrawals decreased 7.3% to $72329.5% or $252 million in 20172019 compared to 2018. 2018 had elevated surrenders on fixed annuities resulting from $780 million in 2016.
Surrenders and partial withdrawals decreased 22.2% to $780 million in 2016 from $1.00 billion in 2015.an increased number of contracts reaching the 30-45 day period during which there is no surrender charge. The surrender and partial withdrawal rate on deferred fixed annuities, based on the beginning of year contractholder funds, was 8.7%9.2% in 20172019 compared to 8.6%11.4% in 2016 and 9.9% in 2015.
Maturities of and interest payments on institutional products included an $85 million maturity in 2016. There were no institutional products outstanding as of December 31, 2017 or 2016.
2018.
Allstate Annuities reinsurance ceded
We ceded substantially all of the risk associated with our variable annuity business to Prudential Insurance Company of America (“Prudential”). Our reinsurance recoverables from Prudential totaled $1.35$1.29 billion and $1.41$1.36 billion as of December 31, 20172019 and 2016,2018, respectively. We also have reinsurance recoverables from other reinsurers of $17 million and $18 million as of both December 31, 20172019 and 2016, respectively.2018.
We retain primary liability as a direct insurer for all risks ceded to reinsurers. We continuously monitor the creditworthiness of reinsurers in order to determine our risk of recoverability on an individual and aggregate basis, and a provision for uncollectible reinsurance is recorded if needed. No amounts have been deemed unrecoverable in the three-years ended December 31, 2017.2019.


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Investments


Investments
2017 Highlights
Investments totaled $82.80 billion as of December 31, 2017, increasing from $81.80 billion as of December 31, 2016.
Unrealized net capital gains totaled $2.63 billion as of December 31, 2017, increasing from $1.77 billion as of December 31, 2016.
Net investment income was $3.40 billion in 2017, an increase of 11.8% from $3.04 billion in 2016.
Net realized capital gains were $445 million in 2017 compared to net realized capital losses of $90 million in 2016.
Overview and strategy  The return on our investment portfolios is an important component of our ability to offer good value to customers, fund business improvements and create value for shareholders. Investment portfolios are held for Property-Liability, Service Businesses, Allstate Life, Allstate Benefits, Allstate Annuities, and Corporate and Other operations. While taking into consideration the investment portfolio in aggregate, management of the underlying portfolios is significantly influenced by the nature of each respective business and its corresponding liability profile. For each operation,business, we identify a strategic asset allocation which considers both the nature of the liabilities and the risk and return characteristics of the various asset classes in which we invest. This allocation is informed by our long-term and market expectations, as well as other considerations such as risk appetite, portfolio diversification, duration, desired liquidity and capital. Within appropriate ranges relative to strategic allocations, tactical allocations are made in consideration of prevailing and potential future market conditions. We manage risks that involve uncertainty related to interest rates, credit spreads, equity returns and currency exchange rates.
The Property-Liability portfolio emphasizes protection of principal and consistent income generation, within a total return framework. This approach has produced competitive returns over the long term and is designed to ensure financial strength and stability for paying claims, while maximizing economic value and surplus growth. Products with lower liquidity needs, such as auto insurance and discontinued lines and coverages, and capital create capacity to invest in less liquid higher yielding fixed income securities, performance-based investments such as limited partnerships and equity securities. Products with higher liquidity needs, such as homeowners insurance, are invested primarily in high quality liquid fixed income securities.
The Service Businesses portfolio is focused on protection of principal and consistent income generation, within a total return framework. The portfolio is largely comprised of fixed income securities with a lesser allocation to equity securities and short-term investments.

The Allstate Life portfolio is comprised of assets chosen to generate returns to support corresponding liabilities within an asset-liability framework that targets an appropriate return on capital. This portfolio is well diversified and primarily consists of longer duration fixed income securities and commercial mortgage loans.
The Allstate Benefits portfolio is focused on generatingprotection of principal and consistent income generation while targeting an appropriate return on capital. The portfolio is largely comprised of fixed income securities and commercial mortgage loans with a small allocation to equity securities.
The Allstate Annuities portfolio is managed to ensure the assets match the characteristics of the liabilities. For longer-term immediate annuity liabilities, we invest primarily in performance-based investments such as limited partnerships and equity securities. For shorter-term annuity liabilities, we invest primarily in fixed income securities and commercial mortgage loans with maturity profiles aligned with liability cash flow requirements.
The Corporate and Other portfolio balances liquidity needs related to the corporate capital structure with the pursuit of returns.
Within each segment, we utilize two primary strategies to manage risks and returns and to position our portfolio to take advantage of market opportunities while attempting to mitigate adverse effects. As strategies and market conditions evolve, the asset allocation may change or assets may be moved between strategies.
Market-basedstrategies includestrategy includes investments primarily in public fixed income and equity securities. Market-based coreIt seeks to deliver predictable earnings aligned to business needs and returns consistent with the markets in which we invest. Private fixed income assets, such as commercial mortgages, bank loans and privately placed debt that provide liquidity premiums are also included in this category. Market-based activeseeks to outperform within the public markets through tactical positioning and by takingtake advantage of short-term opportunities. This category may generate results that meaningfully deviate from those achieved by market indices, both favorablyopportunities primarily through public and unfavorably.private fixed income investments and public equity securities.
Performance-basedstrategy seeks to deliver attractive risk-adjusted returns and supplement market risk with idiosyncratic risk. Returns are impacted by a variety of factors including general macroeconomic and public market conditions as public benchmarks are often used in the valuation of underlying investments. Variability in earnings will also result from the performance of the underlying assets or business and the timing of sales of those investments. Earnings from the sales of investments may be recorded as net investment income or realized capital gains and losses. The portfolio, which primarily includes private equity and real estate with a majority being limited partnerships, is diversified across a number of characteristics, including managers or

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2017 Form 10-KInvestments

partners, vintage years, strategies, geographies (including international) and industry sectors or property types. These investments are generally illiquid in nature, often require specialized expertise, typically involve a third partythird-party manager, and often enhance returns and income through transformation at the company or property level. A portion of these investments seek returns in markets or asset classes that are dislocated or special situations, primarily in private markets.
OutlookImpact of Low Interest Rate Environment
In December 2017,January 2020, the Federal Open Market Committee (“FOMC”) tightened monetary policy by settingmaintained the new target range for the federal funds rate at 1-1/42 percent to 1-1/21-3/4 percent and maintained their inflation target of 2 percent.  The FOMC noted that the current stance of monetary policy remains accommodative, thereby supportingis appropriate to support sustained expansion of economic activity, strong labor market conditions and a returninflation returning to the target of 2 percent inflation.percent.  The path

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of the federal funds rate increase will depend on economic conditions and their impact on the economic outlook. We anticipate that interest ratesInterest-bearing investments are comprised of fixed income securities, mortgage loans, short-term
investments and other investments, including bank and agent loans.
Contractual maturities and yields of fixed income securities and mortgage loans for the next three years
  Fixed income securities Mortgage loans
($ in millions) Carrying value Investment yield Carrying value Investment yield
2020 $3,239
 3.6% $58
 4.8%
2021 5,877
 3.4
 446
 4.8
2022 6,107
 3.3
 460
 4.3
Investing activity will continue to increase butdecrease our portfolio yield as long as market yields remain below historical averagesthe current portfolio yield. In the Allstate Annuities segment, the portfolio yield has been less impacted by reinvestment in the current low interest rate environment than other portfolios because much of the investment cash flows have been used to fund the managed reduction in spread-based liabilities. The decline in market-based portfolio yield and that financial markets may continueAllstate Annuities invested assets are expected to have periods of high volatility and less liquidity. result in lower net investment income in future periods.
Investments Outlook
We plan to focus on the following priorities:
Enhance investment portfolio returns through use of a dynamic assetcapital allocation framework and focus on tax efficiency.
Leverage our broad capabilities to shift the portfolio mix to earn higher risk-adjusted returns on capital.
Invest for the specific needs and characteristics of Allstate’s businesses, including its corresponding liability profile.
We continue to increase performance-based investments in our portfolios,Property-Liability portfolio, consistent with our ongoing strategy to have a greater proportion of return derived from idiosyncratic asset or operating performance.
Invested assets and market-based income are expected to decline in line with reductions in contractholder funds and income related to performance-based investments will result in variability of earnings for the Allstate Annuities segment. Additionally, investment income may decline to the extent we reinvest investment proceeds at market yields that are below the current portfolio yield.
Portfolio composition and strategy by reporting segment (1)
Portfolio composition and strategy by reporting segment (1)
Portfolio composition and strategy by reporting segment (1)
 As of December 31, 2017 As of December 31, 2019
($ in millions) Property-Liability Service Businesses Allstate Life 
Allstate Benefits 
 Allstate Annuities 
Corporate
and Other
 Total Property-Liability Service Businesses Allstate Life 
Allstate Benefits 
 Allstate Annuities 
Corporate
and Other
 Total
Fixed income securities (2)
 $31,740
 $757
 $7,904
 $1,159
 $15,691
 $1,741
 $58,992
 $33,299
 $1,157
 $8,061
 $1,298
 $13,984
 $1,245
 $59,044
Equity securities (3)
 4,752
 144
 42
 89
 1,584
 10
 6,621
 5,919
 311
 210
 80
 1,300
 342
 8,162
Mortgage loans 394
 
 1,823
 195
 2,122
 
 4,534
 538
 
 1,861
 209
 2,209
 
 4,817
Limited partnership interests 3,599
 
 
 
 3,141
 
 6,740
 4,846
 
 
 
 3,232
 
 8,078
Short-term investments (4)
 909
 53
 228
 18
 529
 207
 1,944
 2,186
 76
 396
 44
 815
 739
 4,256
Other 1,789
 
 1,213
 315
 655
 
 3,972
 1,626
 
 1,386
 310
 681
 2
 4,005
Total $43,183
 $954

$11,210

$1,776

$23,722

$1,958
 $82,803
 $48,414
 $1,544

$11,914

$1,941

$22,221

$2,328
 $88,362
                            
Market-based core $31,255
 $954
 $11,210
 $1,776
 $19,368
 $1,958
 $66,521
Market-based active 8,157
 
 
 
 1,191
 
 9,348
Percent to total 54.9% 1.7% 13.5% 2.2% 25.1% 2.6% 100.0%
              
Market-based $43,256
 $1,544
 $11,914
 $1,941
 $18,672
 $2,326
 $79,653
Performance-based 3,771
 
 
 
 3,163
 
 6,934
 5,158
 
 
 
 3,549
 2
 8,709
Total $43,183
 $954
 $11,210
 $1,776
 $23,722
 $1,958
 $82,803
 $48,414
 $1,544
 $11,914
 $1,941
 $22,221
 $2,328
 $88,362
(1) 
Balances reflect the elimination of related party investments between segments.
(2) 
Fixed income securities are carried at fair value. Amortized cost basis for these securities was $31.59$32.22 billion $760 million, $7.41, $1.12 billion $1.12, $7.43 billion $14.91, $1.23 billion $1.74, $13.08 billion, $1.21 billion and $57.53$56.29 billion for Property-Liability, Service Businesses, Allstate Life, Allstate Benefits, Allstate Annuities, Corporate and Other, and in Total, respectively.
(3) 
Equity securities are carried at fair value. Cost basis for theseThe fair value of equity securities, held as of December 31, 2019, was $3.93$1.59 billion $144 million, $41 million, $57 million, $1.28 billion, $10 million in excess of cost. These net gains were primarily concentrated in the consumer goods and $5.46 billion for Property-Liability, Service Businesses, Allstate Life, Allstate Benefits, Allstate Annuities, Corporate and Other,technology sectors and in Total, respectively.domestic equity index funds.
(4) 
Short-term investments are carried at fair value.
Investments totaled $82.80$88.36 billion as of December 31, 2017,2019, increasing from $81.80$81.26 billion as of December 31, 2016,2018, primarily due to higher equity and fixed income and equity valuations, positive investment and positive operating cash flows and issuance of preferred stock and senior debt, partially offset by common share repurchases, the $1.4 billion SquareTrade acquisition on January 3, 2017,dividends paid to shareholders, net reductions in contractholder funds and dividends paid to shareholders.repayment of preferred stock and senior debt.

Beginning January 1, 2018, equity securities are reported at fair value with changes in fair value recognized in realized capital gains and losses. Limited partnerships previously reported using the cost method are reported at fair

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Investments


value with changes in fair value recognized in net investment income. As a result, 2017 net investment income and net realized capital gains and losses are not comparable to other periods presented.
Portfolio composition by investment strategy
 As of December 31, 2017 As of December 31, 2019
($ in millions) Market-based core Market-based active Performance-based Total Market-based Performance-based Total
Fixed income securities $50,891
 $8,027
 $74
 $58,992
 $58,950
 $94
 $59,044
Equity securities 5,438
 1,045
 138
 6,621
 7,822
 340
 8,162
Mortgage loans 4,534
 
 
 4,534
 4,817
 
 4,817
Limited partnership interests 695
 
 6,045
 6,740
 906
 7,172
 8,078
Short-term investments 1,858
 86
 
 1,944
 4,256
 
 4,256
Other 3,105
 190
 677
 3,972
 2,902
 1,103
 4,005
Total $66,521
 $9,348
 $6,934
 $82,803
 $79,653
 $8,709
 $88,362
% of total 80% 11% 9%  
      
Percent to total 90.1% 9.9% 100.0%
              
Unrealized net capital gains and losses              
Fixed income securities $1,446
 $21
 $
 $1,467
 $2,751
 $
 $2,751
Equity securities 1,050
 95
 15
 1,160
Limited partnership interests 
 
 1
 1
 
 (4) (4)
Other (1) 
 
 (1) (3) 
 (3)
Total $2,495
 $116
 $16
 $2,627
 $2,748
 $(4) $2,744
During 2017,2019, strategic actions focused on optimizing portfolio yield, return and risk in the low interest rate environment.
We continued to increase performance-based investments in both the Property-Liability and Allstate Annuities portfolios.portfolio.
We maintainedincreased the maturity profile of our fixed income securities atin our Property-Liability portfolio to a duration of 3.3, 5.75.2 years, while maintaining duration at 5.9 years and 4.14.5 years for the Property-Liability, Allstate Life and Allstate Annuities portfolios, respectively. These actions have reduced our exposure to rising rates.
 
In the Allstate Annuities portfolio, invested assets and market-based income declined in line with reductions in contractholder funds. Performance-based investments and equity securities will continue to be allocated primarily to the longer-term immediate annuity liabilities to improvereduce the risk that investment returns on those productsare below levels required to meet their funding needs while shorter-term annuity liabilities will be invested in market-based investments.
Fixed income securities by type
 Fair value as of December 31, Fair value as of December 31,
($ in millions) 2017 2016 2019 2018
U.S. government and agencies $3,616
 $3,637
 $5,086
 $5,517
Municipal 8,328
 7,333
 8,620
 9,169
Corporate 44,026
 43,601
 43,078
 40,158
Foreign government 1,021
 1,075
 979
 747
Asset-backed securities (“ABS”) 1,272
 1,171
 862
 1,045
Residential mortgage-backed securities (“RMBS”) 578
 728
Commercial mortgage-backed securities (“CMBS”) 128
 270
Redeemable preferred stock 23
 24
Mortgage-backed securities (“MBS”) 419
 534
Total fixed income securities $58,992

$57,839
 $59,044

$57,170
Fixed income securities are rated by third partythird-party credit rating agencies and/or are internally rated. As of December 31, 2017, 87.2%2019, 87.9% of the consolidated fixed income securities portfolio was rated investment grade, which is defined as a security having a rating of Aaa, Aa, A or Baa from Moody’s, a rating of AAA, AA, A or BBB from S&P, a comparable rating from another nationally recognized rating agency, or a comparable internal rating if an externally provided rating is not available. Credit ratings below these designations are
 
considered lowlower credit quality or below investment grade, which includes high yield bonds. Market prices for certain securities may have credit spreads which imply higher or lower credit quality than the current third partythird-party rating. Our initial investment decisions and ongoing monitoring procedures for fixed income securities are based on a thorough due diligence process which includes, but is not limited to, an assessment of the credit quality, sector, structure and liquidity risks of each issue.


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Fair value and unrealized net capital gains and losses for fixed income securities by credit quality
  As of December 31, 2017
  Investment grade Below investment grade Total
($ in millions) 
Fair
value
 Unrealized gain/(loss) 
Fair
value
 Unrealized gain/(loss) 
Fair
value
 Unrealized gain/(loss)
U.S. government and agencies $3,616
 $36
 $
 $
 $3,616
 $36
Municipal         
 
Tax exempt 5,969
 (1) 41
 
 6,010
 (1)
Taxable 2,283
 275
 35
 1
 2,318
 276
Corporate         
 
Public 27,881
 602
 4,190
 103
 32,071
 705
Privately placed 9,225
 258
 2,730
 67
 11,955
 325
Foreign government 1,021
 16
 
 
 1,021
 16
ABS         
 
Collateralized debt obligations (“CDO”) 539
 
 40
 7
 579
 7
Consumer and other asset-backed securities (“Consumer and other ABS”) 688
 (2) 5
 1
 693
 (1)
RMBS         
 
U.S. government sponsored entities (“U.S. Agency”) 103
 2
 
 
 103
 2
Non-agency 30
 1
 445
 95
 475
 96
CMBS 46
 
 82
 4
 128
 4
Redeemable preferred stock 23
 2
 
 
 23
 2
Total fixed income securities $51,424

$1,189

$7,568

$278

$58,992

$1,467
Fair value and unrealized net capital gains (losses) for fixed income securities by credit quality
  As of December 31, 2019  
  Investment grade Below investment grade Total  
($ in millions) 
Fair
value
 Unrealized gain (loss) 
Fair
value
 Unrealized gain (loss) 
Fair
value
 Unrealized gain (loss) Percent rated investment grade
U.S. government and agencies $5,086
 $115
 $
 $
 $5,086
 $115
 100.0%
Municipal 8,569
 546
 51
 (6) 8,620
 540
 99.4
Corporate         
 
  
Public 27,777
 1,356
 3,103
 122
 30,880
 1,478
 90.0
Privately placed 8,581
 391
 3,617
 119
 12,198
 510
 70.3
Total Corporate 36,358
 1,747
 6,720
 241
 43,078
 1,988
 84.4
Foreign government 972
 11
 7
 
 979
 11
 99.3
ABS 791
 1
 71
 1
 862
 2
 91.8
MBS 123
 3
 296
 92
 419
 95
 29.4
Total fixed income securities $51,899

$2,423

$7,145

$328

$59,044

$2,751
 87.9%
Municipal bonds, including tax exempt and taxable securities, totaled $8.33 billion as of December 31, 2017 with 99.1% rated investment grade and an unrealized net capital gain of $275 million. The municipal bond portfolio includesinclude general obligations of state and local issuers and revenue bonds (including pre-refunded bonds, which are bonds for which an irrevocable trust has been established to fund the remaining payments of principal and interest).
Our practice for acquiring and monitoring municipal bonds is predominantly based on the underlying credit quality of the primary obligor. We currently rely on the primary obligor to pay all contractual cash flows and are not relying on bond insurers for payments. As a result of downgrades in the insurers’ credit ratings, the ratings of the insured municipal bonds generally reflect the underlying ratings of the primary obligor.
Corporate bonds, including include publicly traded and privately placed totaled $44.03 billion as of December 31, 2017, with an unrealized net capital gain of $1.03 billion.securities. Privately placed securities primarily consist of corporate issued senior debt securities that are directly negotiated with the borrower or are in unregistered form.
Our $11.96 billion portfolio of privately placed securities is diversified by issuer, industry sector and country. The portfolio is made up of 449478 issuers. Privately placed corporate obligations may contain structural security features such as financial covenants and call protections that provide investors greater protection against credit deterioration, reinvestment risk or fluctuations in interest rates than those typically found in publicly registered debt securities. Additionally, investments in these securities are made after due diligence of the issuer, typically including
discussions with senior management and on-site visits to company facilities. Ongoing monitoring includes direct periodic dialog with senior management of the issuer and continuous monitoring of operating performance and financial position. Every issue not rated by an independent rating agency is internally rated with a formal rating affirmation at least once a year.
Our corporate bonds portfolio includes $6.92$6.72 billion of below investment grade bonds, $2.73$3.62 billion of which are privately placed. These securities are diversified by issuer and industry sector. The below
investment grade corporate bonds portfolio is made up of 294289 issuers. We employ fundamental analyses of issuers and sectors along with macro and asset class views to identify investment opportunities. This results in a portfolio with broad exposure to the high yield market yet with an emphasis on idiosyncratic positions reflective of our views of market conditions and opportunities.
Foreign government securities totaled $1.02 billion as include 83.8% of December 31, 2017, with 100.0% rated investment grade and an unrealized net capital gain of $16 million. Of these securities, 73.6% are in Canadian governmental and provincial securities (68.8%(83.0% of which are held by our Canadian companies), 18.8% are15.5% backed by the U.S. government and the remaining 7.6%0.7% that are highly diversified in other foreign governments.
ABS RMBS and CMBSMBS are structured securities that are primarily collateralized by consumer or corporate borrowings and residential and commercial real estate loans. The cash flows from the underlying collateral paid to the securitization trust are generally applied in a pre-determined order and are designed so that each security issued by the trust, typically referred to as a “class”, qualifies for a specific original rating.

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For example, the “senior” portion or “top” of the capital structure, or rating class, which would originally qualify for a rating of Aaa typically has priority in receiving principal repayments on the underlying collateral and retains this priority until the class is paid in full. In a sequential structure, underlying collateral principal repayments are directed to the most senior rated Aaa class in the structure until paid in full, after which principal repayments are directed to the next most senior Aaa class in the structure until it is paid in full. Senior Aaa classes generally share any losses from the underlying collateral on a pro-rata basis after losses are absorbed by classes with lower original ratings.
The payment priority and class subordination included in these securities serves as credit enhancement for holders of the senior or top portions of the structures. These securities continue to retain the payment priority features that existed at the origination of the securitization trust. Other forms of credit enhancement may include structural features

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embedded in the securitization trust, such as overcollateralization, excess spread and bond insurance. The underlying collateral may contain fixed interest rates, variable interest rates (such as adjustable rate mortgages), or both fixed and variable rate features.
ABS, including CDO and Consumer includes collateralized debt obligations, consumer and other ABS, totaled $1.27 billion as of December 31, 2017, with 96.5% rated investment grade and an unrealized net capital gain of $6 million.ABS. Credit risk is managed by monitoring the performance of the underlying collateral. Many of the securities in the ABS portfolio have credit enhancement with features such as overcollateralization, subordinated structures, reserve funds, guarantees and/or insurance.
CDO totaled $579 million as of December 31, 2017, with 93.1% rated investment gradeMBS includes residential mortgage-backed securities (“RMBS”) and an unrealized net capital gain of $7 million. CDO consist of obligations collateralized by cash flow CDO, which are structures collateralized primarily by below investment grade senior secured corporate loans.
Consumer and other ABS totaled $693 million as of December 31, 2017, with 99.3% rated investment grade. Consumer and other ABS consists of $273 million of consumer auto, $175 million of credit card and $245 million of other ABS with unrealized net capital losses
of $1 million, $1 million and an unrealized net capital gain of $1 million, respectively.
commercial mortgage-backed securities (“CMBS”). RMBS totaled $578 million as of December 31, 2017, with 23.0% rated investment grade and an unrealized net capital gain of $98 million. The RMBS portfolio is subject to interest rate risk, but unlike other fixed income securities, is additionally subject to prepayment risk from the underlying residential mortgage loans. RMBS consists of a U.S. Agency portfolio having collateral issued or guaranteed by U.S. government agencies and a non-agency portfolio consisting of securities collateralized by Prime, Alt-A and Subprime loans. The non-agency portfolio totaled $475 million as of December 31, 2017, with 6.3% rated investment grade and an unrealized net capital gain of $96 million.
CMBS totaled $128 million as of December 31, 2017, with 35.9% rated investment grade and an unrealized net capital gain of $4 million. The CMBS portfolio is subject to credit risk and has a sequential pay-down structure. The CMBS investments are primarily traditional conduit transactions collateralized by commercial mortgage loans, broadly diversified across property types and geographical area.
Equity securities primarily include common stocks, exchange traded and mutual funds, non-redeemable preferred stocks and real estate
investment trust equity investments. Certain exchangeExchange traded and mutual funds that have fixed income securities as their underlying investments. The equity securities portfolio was $6.62investments totaled $1.79 billion as of December 31, 2017, with2019, an unrealized net capital gainincrease of $1.16 billion.
Mortgage loans, which are primarily held in the life and annuity portfolios, totaled $4.53$1.39 billion as ofcompared to December 31, 2017 and primarily2018.
Mortgage loans mainly comprise loans secured by first mortgages on developed commercial real estate. Key considerations used to manage our exposure include property type and geographic diversification. For further detail on our mortgage loan portfolio, see Note 5 of the consolidated financial statements.
Limited partnership interests include interests in$6.13 billion of private equity funds interests, $1.04 billion of real estate funds interests and $906 million of other funds.

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Carrying value and other information for limited partnership interests
  As of December 31, 2017
($ in millions) Private equity Real estate Other Total
Cost method of accounting (“Cost”) (1)
 $1,179
 $103
 $45
 $1,327
Equity method of accounting (“EMA”) (2)
 3,573
 1,190
 650
 5,413
Total $4,752

$1,293

$695

$6,740
         
Number of managers 130
 46
 13
 189
Number of individual investments 252
 90
 15
 357
Largest exposure to single investment $197
 $144
 $265
  
(1)
Beginning January 1, 2018, due to the adoption of the new accounting standard for the recognition and measurement of financial assets and liabilities, cost method limited partnerships (excluding limited partnership interests accounted for on a cost recovery basis) will be measured at fair value with changes in fair value recognized in net income. The existing carrying value of these investments will increase to fair value with the offsetting adjustment, after-tax, recognized in retained income through a cumulative effect adjustment. See Note 2 of the consolidated financial statements for additional details on the new accounting standard.
(2)
Total EMA includes approximately $854 million of cumulative pre-tax appreciation. EMA limited partnerships are included in our comprehensive portfolio monitoring process to identify other-than-temporary impairment. Evidence of a loss in value that is other-than-temporary may include the absence of an ability to recover the carrying amount of the investment or the inability of the investee to sustain a level of earnings that would justify the carrying amount of the investment.
Short-term investments totaled $1.94funds interests as of December 31, 2019. We have commitments to invest additional amounts in limited partnership interests totaling $2.84 billion as of December 31, 2017, which includes2019.
Short-term investments primarily comprise money market funds, commercial paper, U.S. Treasury bills and other short-term investments, including securities lending collateral of $808 million.$1.81 billion.
Other investments primarily comprise $1.70$1.20 billion of bank loans, $905$1.01 billion of real estate, $894 million of policy loans, $538$666 million of agent loans (loans issued to exclusive Allstate agents), $468 million of real estate and $127$140 million of derivatives as of December 31, 2017.2019. For further detail on our use of derivatives, see Note 7 of the consolidated financial statements.
Unrealized net capital gains totaled $2.63 billion as of December 31, 2017 compared to $1.77 billion as of December 31, 2016. The appreciation of equity securities reflected strong equity markets, partially offset by realization of gains from the sale of securities. Fixed income valuations increased on lower market yields resulting from tighter credit spreads, partially offset by realization of gains from the sale of securities.
Unrealized net capital gains and losses
Unrealized net capital gains (losses)Unrealized net capital gains (losses)
 As of December 31, As of December 31,
($ in millions) 2017 2016 2019 2018
U.S. government and agencies $36
 $65
 $115
 $131
Municipal 275
 217
 540
 206
Corporate 1,030
 859
 1,988
 (399)
Foreign government 16
 32
 11
 8
ABS 6
 2
 2
 (4)
RMBS 98
 77
CMBS 4
 8
Redeemable preferred stock 2
 3
MBS 95
 94
Fixed income securities 1,467
 1,263
 2,751
 36
Equity securities (1)
 1,160
 509
Derivatives (1) 2
 (3) (3)
EMA limited partnerships 1
 (4)
Equity method of accounting (“EMA”) limited partnerships (4) 
Unrealized net capital gains and losses, pre-tax $2,627
 $1,770
 $2,744
 $33
(1)

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Beginning January 1, 2018, due to the adoption of the new accounting standard for the recognition and measurement of financial assets and liabilities, equity securities will be measured at fair value with changes in fair value recognized in net income. The existing unrealized net capital gains and losses, after-tax, will be reclassified to retained income through a cumulative-effect adjustment. See Note 2 of the consolidated financial statements for additional details on the new accounting standard.
We have a comprehensiveFixed income portfolio monitoringis acomprehensive process to identify and evaluate each fixed income and equity security that may be other-than-temporarily impaired. The process includes a quarterly review of all securities to identify instances where the fair value of a security compared to its amortized cost (for fixed income securities) or cost (for equity securities) is below established thresholds. The process also includes the monitoring of other impairment indicators such as ratings, ratings downgrades and payment
defaults. The securities identified, in addition to other securities for which we may have a concern, are evaluated for potential other-than-temporary impairment using all reasonably available information relevant to the collectability or recovery of the security. Inherent in our evaluation of other-than-temporary impairment for these fixed income and equity securities are assumptions and estimates about the financial condition and future earnings potential of the issue or issuer.
Some of the factors that may be

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considered in evaluating whether a decline in fair value is other than temporary are: 1) the financial condition, near-term and long-term prospects of the issue or issuer, including relevant industry specific market conditions and trends, geographic location and implications of rating agency actions and offering prices; 2) the specific reasons that a security is in an unrealized loss position, including overall market conditions which could affect liquidity; and 3) the length of time and extent to which the fair value has been less than amortized cost or cost. All investments in an unrealized loss position as of December 31, 2017
1)Financial condition, near-term and long-term prospects of the issue or issuer, including relevant industry specific market conditions and trends, geographic location and implications of rating agency actions and offering prices
 
2)Specific reasons that a security is in an unrealized loss position, including overall market conditions which could affect liquidity
3)
Length of time and extent to which the fair value has been less than amortized cost or cost. All investments in an unrealized loss position as of December 31, 2019were included in our portfolio monitoring process for determining whether declines in value were other than temporary.
Gross unrealized gains (losses) on fixed income securities
  As of December 31,
($ in millions) 2019 2018
Gross unrealized gains $2,847
 $993
Gross unrealized losses (96) (957)
Unrealized net capital gains and losses $2,751
 $36
Fixed income valuations increased primarily due to a decrease in our portfolio monitoring process for determining whether declines in value were other than temporary.
The unrealized net capital gain for the fixed income portfolio totaled $1.47 billion, comprised of $1.75 billion of gross unrealized gainsrisk-free interest rates and $283 million of gross unrealized losses as of December 31, 2017. This is compared to an unrealized net capital gain for the fixed income portfolio totaling $1.26 billion, comprised of $1.71 billion of gross unrealized gains and $447 million of gross unrealized losses as of December 31, 2016.tighter credit spreads.
Gross unrealized gains and losses on fixed income securities by type and sector
  As of December 31, 2017
  Amortized cost Gross unrealized Fair value
($ in millions)  Gains Losses 
Corporate:        
 Consumer goods (cyclical and non-cyclical) $13,321
 $264
 $(64) $13,521
 Utilities 5,655
 360
 (27) 5,988
 Banking 3,219
 32
 (24) 3,227
 Communications 3,331
 73
 (21) 3,383
 Capital goods 4,835
 113
 (21) 4,927
 Technology 3,568
 56
 (16) 3,608
 Financial services 2,839
 71
 (10) 2,900
 Energy 2,167
 96
 (9) 2,254
 Basic industry 1,989
 78
 (5) 2,062
 Transportation 1,706
 83
 (5) 1,784
 Other 366
 8
 (2) 372
Total corporate fixed income portfolio 42,996

1,234

(204)
44,026
U.S. government and agencies 3,580
 56
 (20) 3,616
Municipal 8,053
 311
 (36) 8,328
Foreign government 1,005
 27
 (11) 1,021
ABS 1,266
 13
 (7) 1,272
RMBS 480
 101
 (3) 578
CMBS 124
 6
 (2) 128
Redeemable preferred stock 21
 2
 
 23
Total fixed income securities $57,525

$1,750

$(283)
$58,992
Gross unrealized gains (losses) on fixed income securities by type
  As of December 31, 2019
  Amortized cost Gross unrealized Fair value
($ in millions)  Gains Losses 
Corporate $41,090

$2,035

$(47)
$43,078
U.S. government and agencies 4,971
 141
 (26) 5,086
Municipal 8,080
 551
 (11) 8,620
Foreign government 968
 16
 (5) 979
ABS 860
 8
 (6) 862
MBS 324
 96
 (1) 419
Total fixed income securities $56,293

$2,847

$(96)
$59,044
The consumer goods, utilities and capital goods sectors comprise 31%28%, 14%13% and 11%12%, respectively, of the carrying value of our corporate fixed income securities portfolio as of December 31, 2017.2019. The consumer goods,banking, energy and utilities sectors comprise 30%, 30% and banking sectors had13%, respectively, of the highest concentration of gross unrealized losses inof our corporate fixed income securities portfolio as of December 31, 2017. 2019.
In general, the gross unrealized losses are related to an increase in market yields, which may include increased risk-free interest rates and/or wider credit
spreads since the time of initial purchase. Similarly, gross unrealized gains reflect a
decrease in market yields since the time of initial purchase.
The unrealized net capital gain for the equity portfolio totaled $1.16 billion, comprised of $1.17 billion of gross unrealized gains and $12 million of gross unrealized losses as of December 31, 2017. This is compared to an unrealized net capital gain for the equity portfolio totaling $509 million, comprised of $594 million of gross unrealized gains and $85 million of gross unrealized losses as of December 31, 2016.

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Gross unrealized gains and losses on equity securities by sector
  As of December 31, 2017
  Amortized Cost Gross unrealized Fair value
($ in millions)  Gains Losses 
Energy $293
 $35
 $(2) $326
Communications 181
 32
 (2) 211
Consumer goods (cyclical and non-cyclical) 808
 194
 (2) 1,000
Basic industry 169
 35
 (1) 203
Utilities 92
 17
 (1) 108
Financial services 269
 70
 (1) 338
Real estate 212
 20
 (1) 231
Transportation 75
 22
 
 97
Technology 403
 161
 
 564
Capital goods 310
 101
 
 411
Banking 347
 151
 
 498
Funds 2,302
 334
 (2) 2,634
Total equity securities $5,461

$1,172

$(12)
$6,621
As of December 31, 2017,2019, we have not made the decision to sell and it is not more likely than not we will be required to sell fixed income securities with unrealized losses before recovery of the amortized cost basis.
As of December 31, 2017, we have the intent and ability to hold equity securities with unrealized losses for a period of time sufficient for them to recover. 

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Net investment income


For the years ended December 31,
For the years ended December 31,
($ in millions)
2017
2016
2015
2019
2018
2017
Fixed income securities
$2,078

$2,060

$2,218

$2,175

$2,077

$2,078
Equity securities
174

137

110

206

170

174
Mortgage loans
206

217

228

220

217

206
Limited partnership interests
889

561

549

471

705

889
Short-term investments
30

16

9

102

73

30
Other
236

222

192

262

272

236
Investment income, before expense
3,613

3,213

3,306

3,436

3,514

3,613
Investment expense (1)

(212)
(171)
(150)
Investment expense (1) (2)

(277)
(274)
(212)
Net investment income
$3,401

$3,042

$3,156

$3,159

$3,240

$3,401



















Market-based core
$2,360

$2,340

$2,495
Market-based active
301

262

213
Market-based $2,893
 $2,734
 $2,661
Performance-based
952

611

598

543

780

952
Investment income, before expense
$3,613

$3,213

$3,306

$3,436

$3,514

$3,613
(1) 
Investment expense includes $40$81 million $36, $71 million and $19$40 million of investee level expenses in 2019, 2018 and 2017, 2016respectively, and 2015, respectively.has increased compared to prior year, primarily due to growth in real estate investments. Investee level expenses include depreciation and asset level operating expenses on directly held real estate and other consolidated investments.
Net investment income increased 11.8% or $359 million in 2017 compared to 2016, after decreasing 3.6% or $114 million in 2016 compared to 2015. The 2017 increase benefited from strong performance-based results, primarily from limited partnerships, an increase in invested assets and stable market-based yields, partially offset by higher employee-related expenses.
The 2016 decrease was primarily due to lower fixed income yields resulting from lower market yields and portfolio repositioning (including both the 2015 maturity profile shortening in the portfolio supporting annuity liabilities and the shift to performance-based investments).

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Performance-based investmentsprimarily include private equity and real estate.
Investment income for performance-based investments
  For the years ended December 31,
($ in millions) 2017 2016 2015
Limited partnerships      
Private equity $725
 $455
 $402
Real estate 164
 106
 157
Performance-based - limited partnerships (1)
 889
 561
 559
       
Non-limited partnerships      
Private equity 19
 9
 10
Real estate 44
 41
 29
Performance-based - non-limited partnerships 63
 50
 39
       
Total      
Private equity 744
 464
 412
Real estate 208
 147
 186
Total performance-based $952
 $611
 $598
       
Investee level expenses (2)
 $(35) $(32) $(19)
(1)
Other limited partnership interests where the underlying assets consist of public securities are held in the market-based core portfolio and are not included in the table above. Investment income (loss) for these limited partnership interests was zero for both 2017 and 2016, and $(10) million in 2015.
(2) 
Investment expense includes $40 million, $28 million and $10 million related to the portion of reinvestment income on securities lending collateral paid to the counterparties in 2019, 2018 and 2017, respectively.
Net investment income decreased 2.5% or $81 million in 2019 compared to 2018, primarily due to lower performance-based results, primarily from limited partnerships, partially offset by higher market-based income.
Performance-based investment income
  For the years ended December 31,
($ in millions) 2019 2018 2017
Limited partnerships      
Private equity $330
 $582
 $725
Real estate 138
 123
 164
Performance-based - limited partnerships 468
 705
 889
       
Non-limited partnerships      
Private equity 9
 9
 19
Real estate 66
 66
 44
Performance-based - non-limited partnerships 75
 75
 63
       
Total      
Private equity 339
 591
 744
Real estate 204
 189
 208
Total performance-based $543
 $780
 $952
       
Investee level expenses (1)
 $(74) $(64) $(35)
(1)
Investee level expenses include depreciation and asset level operating expenses reported in investment expense. When calculating the pre-tax yields, investee level operating expenses are netted against income for directly held real estate and other consolidated investments.
Performance-based investment income increased 55.8%decreased 30.4% or $341$237 million in 20172019 compared to an increase of 2.2% or $13 million in 2016. The increase reflects2018, primarily due to lower asset appreciation sales of underlyingrelated to private equity investments and lower valuations in the continued growth of our performance-based portfolio.
The five highest contributing performance-basedfourth quarter, on two private equity investments in 2017 and 2016 generated investmenttotaling $74 million.
 
income of $210 million and $147 million, respectively. Performance-based investment results and income can vary significantly between periods and are influenced by economic conditions, equity market performance, comparable public company earnings multiples, capitalization rates, operating performance of the underlying investments and the timing of asset sales.
Components of realized capital gains and losses and the related tax effect
  For the year December 31,
($ in millions) 2017 2016 2015
Impairment write-downs      
    Fixed income securities $(26) $(44) $(75)
    Equity securities (38) (125) (59)
    Mortgage Loans (1) 
 4
    Limited partnership interests (32) (56) (51)
    Other investments (5) (9) (14)
       Total impairment write-downs (102) (234) (195)
Change in intent write-downs (48) (69) (221)
Net other-than-temporary impairment losses recognized in earnings (150)
(303)
(416)
Sales and other 641
 213
 470
Valuation and settlements of derivative instruments (46) 
 (24)
Realized capital gains and losses, pre-tax 445

(90)
30
Income tax (expense) benefit (147) 34
 (11)
Realized capital gains and losses, after-tax $298

$(56)
$19
       
Market-based core $309
 $(40) $70
Market-based active 177
 21
 9
Performance-based (41) (71) (49)
Realized capital gains and losses, pre-tax $445
 $(90) $30


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Components of realized capital gains (losses) and the related tax effect
  For the year December 31,
($ in millions) 2019 2018 2017
Impairment write-downs:      
    Fixed income securities $(14) $(10) $(26)
    Equity securities 
 
 (38)
    Mortgage loans 
 
 (1)
    Limited partnership interests (6) (3) (32)
    Other investments (27) (1) (5)
       Total impairment write-downs (47) (14) (102)
Change in intent write-downs 
 
 (48)
Net OTTI losses recognized in earnings (47)
(14)
(150)
Sales 575
 (215) 641
Valuation of equity investments - appreciation (decline):      
Equity securities 1,210
 (594) 
Limited partnerships (1)
 162
 (97) 
Total valuation of equity investments 1,372
 (691) 
Valuation and settlements of derivative instruments (15) 43
 (46)
Realized capital gains and losses, pre-tax 1,885

(877)
445
Income tax (expense) benefit (397) 189
 (147)
Realized capital gains and losses, after-tax $1,488

$(688)
$298
       
Market-based $1,750
 $(946) $486
Performance-based 135
 69
 (41)
Realized capital gains and losses, pre-tax $1,885
 $(877) $445
(1)
Relates to limited partnerships where the underlying assets are predominately public equity securities.
Realized capital capital gains and lossesin 20172019 related primarily related to netincreased valuation of equity investments and gains on sales as well as gains from valuation changes in public securities held in certain limited partnerships, partially offset by impairment and change in intent write-downs, and derivative valuation losses.
Impairment write-downs totaled $102 million, $234 million and $195 million in 2017, 2016 and 2015, respectively.
Equity securities were written down in 2017, 2016 and 2015 primarily due to the length of time and extent to which fair value was below cost, considering our assessment of the financial condition and prospects of the issuer, including relevant industry conditions and trends.
Impairment write-downs on limited partnership interests and fixed income securitiessecurities.
Impairment write-downs in 20172019 and 2018 related to investment specificinvestment-specific circumstances.
Impairment write-downs on fixed income securities Salesin 2016 were2019 related primarily driven by corporate fixed income securities impacted by issuer specific circumstances. Limited partnership write-downs primarily related to investments with exposure to the energy sector, partially offset by the recovery in value of a limited partnership that was previously written-down. Impairment write-downs in 2016 included $108 million related to investments with exposure to the energy sector.
Impairment write-downs on fixed income securities in 2015 were primarily driven by corporate fixed income securities impacted by issuer specific circumstances including exposure to oil and natural gas, defaulted special assessment municipal bonds, and collateralized loan obligations that experienced deterioration in expected cash flows. Limited partnership write-downs primarily related to two investments that had been impacted by the decline in natural gas prices. Impairment write-downs in 2015 included $97 million and $18 million of investments with exposure to the energy sector and metals and mining exposure in the basic industry sector, respectively.
Change in intent write-downs totaled $48 million, $69 million and $221 million in 2017, 2016 and 2015, respectively. The change in intent write-downs primarily relate to equity securities that we may not
hold for a period of time sufficient to recover unrealized losses given our preference to maintain flexibility to reposition the portfolio. As of December 31, 2017, these holdings totaled $2.03 billion. For certain equity securities managed by third parties, we do not retain decision making authority as it pertains to selling securities that are in an unrealized loss position and therefore we recognize any unrealized loss at the end of the period through a charge to earnings. As of December 31, 2017, these holdings totaled $58 million and we recognized change in intent write-downs of $1 million in 2017.
Sales and othergenerated $641 million, $213 million and $470 million of net realized capital gains in 2017, 2016 and 2015, respectively.
Sales and other in 2017 and 2016 included sales of equity and fixed income securities in connection with ongoing portfolio management, as well as gains from valuation changes in public securities held in certain limited partnerships. Sales in first quarter 2016 included $105 million of losses on $1.90 billion of sales2018 related primarily to reduce our exposure to the energy, metals and mining sectors. Sales and other in 2015 included sales of longer duration fixed income securities in connection with the maturity profile shortening in the portfolio supporting annuity liabilities and equity securities in connection with ongoing portfolio management, as well as losses from valuation changes in public securities held in certain limited partnerships.management.
Valuation and settlements of derivative instruments net realized capital losses were $46 million in 2017, net realized capital gains netted to zero in 2016 and net realized capital losses were $24 million in 2015. 20172019 primarily comprised losses on foreign currency contracts due to the weakening of the U.S. Dollarequity options and losses on equity futures used for risk management, partially offset by gains on interest rate futures and total return swaps used for asset replication due to increases in equity indices. 20162018 primarily comprised gains on foreign currency contracts due to the strengthening of the U.S. Dollar, offset by lossesdollar and gains on equity futuresoptions used for risk management due to increasesa decrease in equity indices, andpartially offset by losses on credit defaulttotal return swaps and equity options and futures used for asset replication due to the tightening of credit spreads on the underlying credit names. The net realized capital lossesdecreases in 2015 primarily comprised losses on foreign currency contracts due to the weakening of the Canadian dollar.equity indices.

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Realized capital gains and losses for performance-based investments
  For the years ended December 31,
($ in millions) 2017 2016 2015
Limited partnerships      
Private equity $(38) $(57) $(46)
Real estate 7
 5
 (4)
Performance-based - limited partnerships (1)
 (31) (52) (50)
       
Non-limited partnerships      
Private equity (26) (21) 3
Real estate 16
 2
 (2)
Performance-based - non-limited partnerships (10) (19) 1
       
Total      
Private equity (64) (78) (43)
Real estate 23
 7
 (6)
Total performance-based $(41) $(71) $(49)
Realized capital gains (losses) for performance-based investments
  For the years ended December 31,
($ in millions) 2019 2018 2017
Impairment write-downs $(6) $(3) $(32)
Sales 103
 7
 15
Valuation of equity investments 31
 36
 
Valuation and settlements of derivative instruments 7
 29
 (24)
Total performance-based $135
 $69
 $(41)
(1)
Other limited partnership interests where the underlying assets consist of public securities are held in the market-based core portfolio and are not included in the table above. Realized capital gains and losses were $163 million, $31 million and $(43) million in 2017, 2016 and 2015, respectively, for these limited partnership interests.
Realized capital losses on performance basedgains for performance-based investments were $41 million, $71 million and $49 million in 2017, 2016 and 2015, respectively. 2017 included impairment write-downs on private equity investments and derivative losses2019 primarily related to the hedging of foreign currency risk, partially offset by gains on salesales of investments in directly held real estate, investments. 2016 included impairment write-downsa gain on certain investments with exposure to the energy sector, partially offset by the recovery in valuesale of a limited partnership that was previously written-down. 2015 included impairment write-downsand increased valuation of equity investments. 2018 primarily related to two energy relatedincreased valuation of equity investments that had been impacted by a decline in natural gas prices.and gains on valuation and settlements of derivative instruments.


The Allstate Corporation 95 89



20172019 Form 10-KMarket Risk


Market Risk
Market risk is the risk that we will incur losses due to adverse changes in interest rates, credit spreads, equity prices, commodity prices or currency exchange rates. Adverse changes to these rates and prices may occur due to changes in fiscal policy, the economic climate, the liquidity of a market or market segment, insolvency or financial distress of key market makers or participants or changes in market perceptions of credit worthiness and/or risk tolerance. Our primary market risk exposures are to changes in interest rates, credit spreads and equity prices. We also have no direct and indirect exposure to commodity price changes.changes through our diversified investments in timber, agriculture, infrastructure and energy primarily held in limited partnership interests and consolidated subsidiaries.
The active management of market risk is integral to our results of operations. We may use the following approaches to manage exposure to market risk within defined tolerance ranges: 1) rebalancing existing asset or liability portfolios, 2) changing the type of investments purchased in the future and 3) using derivative instruments to modify the market risk characteristics of existing assets and liabilities or assets expected to be purchased. For a more detailed discussion of our use of derivative instruments, see Note 7 of the consolidated financial statements.
1)Rebalancing existing asset or liability portfolios
2)Changing the type of investments purchased in the future
3)Using derivative instruments to modify the market risk characteristics of existing assets and liabilities or assets expected to be purchased
Overview  In formulating and implementing guidelines for investing funds, we seek to earn attractive risk-adjusted returns that enhance our ability to offer competitive rates and prices to customers while contributing to stable profits and long-term capital growth. Accordingly, our investment decisions and objectives are informed by the underlying risks and product profiles. Investment policies define the overall framework for managing market and other investment risks, including accountability and controls over risk management activities. Subsidiaries that conduct investment activities follow policies that have been approved by their respective boards of directors and which specify the investment limits and strategies that are appropriate given the liquidity, surplus, product profile and regulatory requirements of the subsidiary. Executive oversight of investment activities is conducted primarily through the subsidiaries’ boards of directors and legal entity investment committees. The Enterprise Risk and Return Council (“ERRC”) oversees the aggregate risk of Allstate and its subsidiaries. Working in conjunction with the board or the investment committee of each subsidiary, as applicable, the ERRC evaluates the risk tolerance of each subsidiary and determines the aggregate risk tolerance of the enterprise.
For life and annuity products, the asset-liability management (“ALM”) policies further define the overall framework for managing market and investment risks and are approved by the subsidiaries’ respective boards of directors. ALM focuses on strategies to enhance yields, mitigate market risks and optimize capital to improve profitability and returns while incorporating future expected cash requirements to repay liabilities. These ALM policies specify limits, ranges and/or targets for investments that best meet
business objectives in light of the unique demands and characteristics of the product liabilities and are intended to result in a prudent, methodical and effective adjudication of market risk and return.
We use widely-accepted quantitative and qualitative approaches to measure, monitor and manage market risk. We evaluate our market risk exposure using multiple measures including but not limited to:
Duration, a measure of the price sensitivity of assets and liabilities to changes in interest rates
Value-at-risk, a statistical estimate of the probability that the change in fair value of a portfolio will exceed a certain amount over a given time horizon
Scenario analysis, an estimate of the potential changes in the fair value of a portfolio that could occur under hypothetical market conditions defined by changes to multiple market risk factors: interest rates, credit spreads, equity prices or currency exchange rates
Sensitivity analysis, an estimate of the potential changes in the fair value of a portfolio that could occur using hypothetical shocks to a market risk factorfactor.

The selection of measures used in our sensitivity analysis should not be construed as our prediction of future market events, but only as an illustration of the potential effect of such an event.
In general, we establish investment portfolio asset allocation and market risk limits based upon a combination of duration, value-at-risk, scenario analysis and sensitivity analysis.these measures. The asset allocation limits place restrictions on the total funds that may be invested within an asset class. Comprehensive day-to-day management of market risk within defined tolerance ranges occurs as portfolio managers buy and sell within their respective markets based upon the acceptable boundaries established by investment policies. Although we apply a similar overall philosophy to market risk, the underlying business frameworks and the accounting and regulatory environments may differ between our products and therefore affect investment decisions and risk parameters.
Interest rate risk is the risk that we will incur a loss due to adverse changes in interest rates relative to the characteristics of our interest-bearing assets and liabilities. Interest rate risk includes risks related to changes in U.S. Treasury yields and other key risk-free reference yields. This risk arises from many of our primary activities, as we invest substantial funds in interest-sensitive assets and issue interest-sensitive liabilities. Changes in interest rates can have favorable and unfavorable effects on our results. For example, increases in rates can improve investment income, but decrease the fair value of our fixed income securities portfolio and increase policyholder surrenders requiring us to liquidate assets. Decreases in rates could increase the fair value of our fixed income securities portfolio while decreasing investment income due to reinvesting at lower market yields and accelerating pay-downs and prepayments of certain investments.
For our corporate debt, we monitor market interest rates and evaluate refinancing opportunities

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Market Risk 2019 Form 10-K


as maturity dates approach. To mitigate this risk, we structureladder the maturity dates of our debt. For our noncumulative perpetual preferred stock, we monitor market dividend rates and evaluate opportunities to redeem or refinance on or after specified dates. For further detail regarding our debt and our preferred stock, see Note 12 of the consolidated financial statements and the Capital Resources and Liquidity section of the MD&A.this Item.
We manage the interest rate risk in our assets relative to the interest rate risk in our liabilities and our assessment of overall economic and capital risk. One of the measures used to quantify this exposure is duration. The difference in the duration of our assets relative to our liabilities is our duration gap. To calculate the duration gap between assets and

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Market Risk 2017 Form 10-K


liabilities, we project asset and liability cash flows and calculate their net present value using a risk-free market interest rate adjusted for credit quality, sector attributes, liquidity and other specific risks. Duration is calculated by revaluing these cash flows at alternative interest rates and determining the percentage change in aggregate fair value. The cash flows used in this calculation include the expected maturity and repricing characteristics of our derivative financial instruments, all other financial instruments, and certain other items including, unearned premiums, claims and claims expense reserves, annuity liabilities and other interest-sensitive liabilities.
The projections include assumptions (based upon historical market experience and our experience) that reflect the effect of changing interest rates on the prepayment, lapse, leverage and/or option features of instruments, where applicable. The preceding assumptions relate primarily to callable municipal and corporate bonds, fixed rate single and flexible premium deferred annuities, mortgage-backed securities and municipal housing bonds. Additionally, the calculations include assumptions regarding the renewal of property and casualty products.
As of December 31, 2017,2019, the difference between our asset and liability duration was a (2.16)(1.48) gap compared to a (2.02)(1.16) gap as of December 31, 2016.2018. The calculation excludes traditional and interest-sensitive life insurance and accident and health insurance products that are not considered financial instruments. A negative duration gap indicates that the fair value of our liabilities is more sensitive to interest rate movements than the fair value of our assets, while a positive duration gap indicates that the fair value of our assets is more sensitive to interest rate movements than the fair value of our liabilities. Due to the relatively short duration of our property and casualty liabilities, primarily related to auto and homeowners claims, the investments generally maintain a positive duration gap between assets and liabilities. In contrast, for our annuity products the duration gap maybemay be positive or negative as the assets and liabilities vary based on the characteristics of the products in-force and investing activity. As of December 31, 2017,2019, property and casualty products had a positive duration gap while annuity products had a negative duration gap.
To reduce the risk that investment returns are below levels required to meet the funding needs of certain liabilities, we are executing our performance-based strategy that supplements market risk with idiosyncratic risk. We are using these investments, in addition to public equity securities, to support a portion of our property and casualty products and long-term annuity liabilities. Shorter-term annuity liabilities will continue to be invested in market-based investments to generate cash flows that will fund future claims, benefits and expenses, and that will earn stable returns across a wide variety of interest rate and economic scenarios. Performance-based investments and public equity securities are generally not interest-bearing; accordingly, using them to support interest-
bearinginterest-bearing liabilities contributes toward a negative duration gap.
Based upon the information and assumptions used in the duration calculation, and market interest rates as of December 31, 2017, we estimate that a 100 basis point immediate, parallel increase in interest rates (“rate shock”) would increase the fair value of the assets net of liabilities by $1.65 billion, compared to an increase of $1.50 billion as of December 31, 2016, reflecting year to year changes in duration and the amount of assets and liabilities. The selection of a 100 basis point immediate, parallel change in interest rates should not be construed as our prediction of future market events, but only as an illustration of the potential effect of such an event.
The estimate excludes traditional and interest-sensitive life insurance and accident and health insurance products that are not considered financial instruments and the $11.06 billion of assets supporting them and the associated liabilities. The $11.06 billion of assets excluded from the calculation increased from $10.85 billion as of December 31, 2016. Based on assumptions described above, in the event of a 100 basis point immediate increase in interest rates, the assets supporting the excluded products would decrease in value by $620 million compared to a decrease of $560 million as of December 31, 2016.
Interest rate shock analysis (1)
  As of December 31,
($ in millions) 2019 2018
Increase in fair value of the assets net of liabilities (2)
 $1,209
 $889
(1)
Represents an immediate, parallel increase of 100 basis points based on information and assumptions used in the duration calculations and market interest rates as of December 31, 2019.
(2)
Estimate excludes traditional and interest-sensitive life insurance and accident and health insurance products that are not considered financial instruments. The assets supporting these products totaled $12.14 billion and $11.07 billion as of December 31, 2019 and 2018, respectively. Based on assumptions described above, these assets would decrease in value by $649 million as of December 31, 2019 compared to a decrease of $593 million as of December 31, 2018.
To the extent that conditions differ from the assumptions we used in these calculations, duration and rate shock measures could be significantly impacted. Additionally, our calculations assume the current relationship between short-term and long-term interest rates (the term structure of interest rates) will remain constant over time. As a result, these calculations may not fully capture the effect of non-parallel changes in the term structure of interest rates and/or large changes in interest rates.
Credit spread risk is the risk that we will incur a loss due to adverse changes in credit spreads (“spreads”). Credit spread is the additional yield on fixed income securities and loans above the risk-free rate (typically referenced as the yield on U.S. Treasury securities) that market participants require to compensate them for assuming credit, liquidity and/or prepayment risks. The magnitude of the spread will depend on the likelihood that a particular issuer will default. This risk arises from many of our primary activities, as we invest substantial funds in spread-sensitive fixed income assets. We manage the spread risk in our assets. One of the measures used to quantify this exposure is spread duration. Spread duration measures the price sensitivity of the assets to changes in spreads. For example, if spreads increase 100 basis points, the fair value of an asset exhibiting a

The Allstate Corporation 91


2019 Form 10-KMarket Risk

spread duration of 5 is expected to decrease in value by 5%.
Spread duration is calculated similarly to interest rate duration. As of December 31, 2017,2019, the spread duration was 3.99,4.60 compared to 3.974.28 as of December 31, 2016. Based upon the information and assumptions we use in this spread duration calculation, and market spreads as of December 31, 2017, we estimate that a 100 basis point immediate, parallel2018.

Credit spread shock analysis (1)
  As of December 31,
($ in millions) 2019 2018
Decrease in net fair value of the assets (2)
 $2,877
 $2,493
(1)
Represents an immediate, parallel increase of 100 basis points across all asset classes, industry sectors and credit ratings based on information and assumptions used in the spread duration calculations and market interest rates as of December 31, 2019.
(2)
Reflects effects of tactical positions that include the use of credit default swaps to manage spread risk.
The Allstate Corporation 97


2017 Form 10-KMarket Risk

increase in spreads across all asset classes, industry sectors and credit ratings (“spread shock”) would decrease the net fair value of the assets by $2.46 billion compared to $2.40 billion as of December 31, 2016. Reflected in the spread duration calculation are the effects of tactical positions that include the use of credit default swaps to manage spread risk. The selection of a 100 basis point immediate parallel change in spreads should not be construed as our prediction of future market events, but only as an illustration of the potential effect of such an event.
Equity price risk is the risk that we will incur losses due to adverse changes in the general levels of the equity markets.
Equity investments As of December 31, 2017,2019, we held $6.33$7.28 billion in common stocksequity securities, excluding those with fixed income securities as their underlying investments, and exchange traded and mutual funds and $7.03 billion in other investments with equity risk (including primarily limited partnership interests and non-redeemable preferred securities),where the underlying assets are predominately public equity securities, compared to $5.48$5.29 billion and $6.00 billion, respectively, as of December 31, 2016. 71.1%2018. 80.4% of the common stocks and exchange traded and mutual funds and 54.8% of the other securitiesinvestments with public equity risk supported property and casualty products as of December 31, 2017,2019, compared to 71.3% and 53.5%, respectively,73.2% as of December 31, 2016.
2018. As of December 31, 2017, our portfolio of common stocks and other2019, these investments withhad an equity risk had a cash market portfolio beta of 1.03,1.02, compared to a beta of 1.041.00 as of December 31, 2016.2018. Beta represents a widely used methodology to describe, quantitatively, an investment’s market risk characteristics relative to an index such as the Standard & Poor’s 500 Composite Price Index (“S&P 500”). Based on the beta analysis, we estimate that if the S&P 500 increases
Change in S&P 500 by 10%
  As of December 31,
($ in millions) 2019 2018
Change in net fair value of equity investments $742
 $527
We periodically use put options to reduce equity price risk or decreases by 10%, the fair value ofcall options to adjust our equity investments will increaserisk profile. Put options provide an offset to declines in equity market values below a targeted level, while call options provide participation in equity market appreciation above a targeted level. Options can expire, terminate early or decrease by 10.3%, respectively. Based upon the informationoption can be exercised. If the equity index does not fall below the put’s strike price or rise above the call’s strike price, the maximum loss on purchased puts and assumptions we usedcalls is limited to calculate beta asthe amount of the premium paid.
Limited partnership interests As of December 31, 2017,2019, we estimate that an immediate increase or decreaseheld $7.17 billion in limited partnership interests excluding those limited partnership interests
where the S&P 500 of 10% would increase or decrease the net fair value of ourunderlying assets are predominately public equity investments by $1.37 billion, of which approximately 50% relates to public securities compared to $1.20$6.86 billion as of December 31, 2016. The selection2018. 56.7% of the limited partnership interests supported property and casualty products as of December 31, 2019, compared to 53.9% as of December 31, 2018. These investments are primarily comprised of private equity and real estate funds. These investments are idiosyncratic in nature and a 10% immediate increase or decreasegreater portion of the return is derived from asset operating performance. They are not actively traded, and valuation changes typically reflect the performance of the underlying asset.
Change in private market valuations by 10%
  As of December 31,
($ in millions) 2019 2018
Change in net fair value of limited partnership interests $717
 $686
For limited partnership interests, quarterly changes in fair values may not be highly correlated to equity indices in the S&P 500 should not be construed as our predictionshort-term and changes in value of future market events, but only as an illustrationthese investments are generally recognized on a three-month delay due to the availability of the potential effect of such an event. The beta of our common stocks and other investments with equity risk was determined by calculating the change in the fair value of the portfolio resulting from stressing the equity market up and down 10%.related investee financial statements. The illustrations noted above may not reflect our actual experience if the future composition of the portfolio (hence its beta) and correlation relationships differ from the historical relationships.
Separate AccountsAs of December 31, 20172019 and 2016,2018, we had separate account assets related to variable annuity and variable life contracts with account values totaling $3.44$3.04 billion and $3.39$2.81 billion, respectively. Equity risk exists for contract charges based on separate account balances and guarantees for death and/or income benefits provided by our variable products.
In 2006, we disposed of substantially all of the variable annuity
business through reinsurance agreements with The Prudential Insurance Company of America, a subsidiary of Prudential Financial Inc. and therefore mitigated this aspect of our risk. Equity risk for our variable life business relates to contract charges and policyholder benefits. Total direct and assumed variable life contract charges, including reinsurance assumed, for 20172019 and 20162018 were $41$45 million and $40$44 million, respectively. Separate account liabilities related to variable life contracts were $70$85 million and $66$68 million as of December 31, 20172019 and 2016,2018, respectively.
Equity-indexed Life and Annuity LiabilitiesAs of December 31, 20172019 and 2016,2018, we had $1.85$1.92 billion and $1.81$1.83 billion, respectively, in equity-indexed life and annuity liabilities that provide customers with interest crediting rates based on the performance of the S&P 500. We hedge the majority of the risk associated with these liabilities using equity-indexed options and futures and eurodollar futures, maintaining risk within specified value-at-risk limits.

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Foreign currency exchange rate risk is the risk that we will incur economic losses due to adverse changes in foreign currency exchange rates. This risk primarily arises from our foreign equity investments, including common stocks, limited partnership interests, and our Canadian, Northern Ireland and Indian operations. We also have investments in certain fixed income securities and emerging market fixed income funds that are denominated in foreign currencies. Derivatives are used to hedge approximately 4% of thisuse foreign currency derivative contracts to partially offset this risk.
As of December 31, 2017,2019, we had $2.18$2.80 billion in foreign currency denominated equity investments, $1.02including the impact of foreign currency derivative contracts, $1.08 billion net investment in our foreign subsidiaries, primarily related to our Canadian operations, and $112$113 million in unhedged non-U.S. dollar fixed income securities. These amounts were $1.86$2.10 billion, $901$860 million, and $97$96 million, respectively, as of December 31, 2016.2018.
Based upon the information and assumptions used as of December 31, 2017, we estimate that a 10% immediate unfavorable change in each of the foreign currency exchange rates to which we are exposed would decrease the value of our foreign currency denominated instruments by $326 million, compared with an estimated $269 million decrease as of December 31, 2016. The selection of a 10% immediate decrease in all currency exchange rates should not be construed as our prediction of future market events, but only as an illustration of the potential effect of such an event.
Change in foreign currency exchange rates (1)
  As of December 31,
($ in millions) 2019 2018
Decrease in value of foreign currency denominated instruments $402
 $306
(1)
Represents a 10% immediate unfavorable change in each of the foreign currency exchange rates to which we are exposed based on information and assumptions used, including the impact of foreign currency derivative contracts.
The modeling technique we use to report our currency exposure does not take into account correlation among foreign currency exchange rates. Even though we believe it is very unlikely that all of the foreign currency exchange rates that we are exposed to would simultaneously decrease by 10%, we nonetheless stress test our portfolio under this and other hypothetical extreme adverse market scenarios. Our actual experience may differ from these results because of assumptions we have used or because significant liquidity and market events could occur that we did not foresee.


98 www.allstate.comThe Allstate Corporation 93



Pension and Other Postretirement Plans 20172019 Form 10-K


Pension and Other Postretirement Plans
Our defined benefit pension plans cover most full-time employees, certain part-time employees and employee-agents. Benefits are based primarily on a cash balance formula; however, certain participants have a significant portion of their benefits attributable to a former final average pay formula. 88% of the projected benefit obligation (“PBO”) of our primary qualified employee plan is related to the former final average pay formula. See Note 17 of the consolidated financial statements for a discussion of these plans and their effect on the consolidated financial statements.
Changes in assumptions can significantly affect the amounts recorded for net periodic pension cost and AOCI, particularly the discount rate and the expected long-term rate of return on plan assets. The discount rate is based on rates at which expected pension benefits attributable to past employee service could effectively be settled on a present value basis at the measurement date. We develop the assumed discount rate by utilizing the weighted average yield of a theoretical dedicated portfolio derived from non-callable bonds and bonds with a make-whole provision available in the Bloomberg corporate bond universe having ratings of at least “AA” by S&P or at least “Aa” by Moody’s on the measurement date with cash flows that match expected plan benefit requirements. Significant changes in discount rates, such as those caused by changes in the credit spreads, yield curve, the mix of bonds available in the market, the duration of selected bonds and expected benefit payments, may result in volatility in pension cost and AOCI.
Holding other assumptions constant, a hypothetical decrease of 100 basis points in the discount rate would result in an increase of $29 million, pre-tax, in net periodic pension cost and a $570 million, after-tax, increase in the unrecognized pension cost liability recorded as AOCI as of December 31, 2017, compared to an increase of $28 million, pre-tax, in net periodic pension cost and a $446 million, after-tax, increase in the unrecognized pension cost liability as of December 31, 2016. A hypothetical increase of 100 basis points in the discount rate would decrease net periodic pension cost by $24 million, pre-tax, and would decrease the unrecognized pension cost liability recorded as AOCI by $476 million, after-tax, as of December 31, 2017, compared to a decrease in net periodic pension cost of $25 million, pre-tax, and a $375 million, after-tax, decrease in the unrecognized pension cost liability recorded as AOCI as of December 31, 2016. The 2017 estimated change in the unrecognized pension cost liability recorded in AOCI is at the newly enacted 21% U.S. corporate tax rate.
This non-symmetrical range results from the non-linear relationship between discount rates and pension obligations, and changes in the amortization of unrealized net actuarial gains and losses.
The expected long-term rate of return on plan assets reflects the average rate of earnings expected on plan assets. While this rate reflects long-term assumptions and is consistent with long-term historical returns, sustained changes in the market or changes in
the mix of plan assets may lead to revisions in the assumed long-term rate of return on plan assets that may result in variability of pension cost. Differences between the actual return on plan assets and the expected long-term rate of return on plan assets are a component of unrecognized pension cost liability recorded as AOCI.
Holding other assumptions constant, a hypothetical decrease of 100 basis points in the expected long-term rate of return on plan assets would result in an increase of $58 million, pre-tax, in net periodic pension cost as of December 31, 2017, compared to $56 million, pre-tax, as of December 31, 2016. A hypothetical increase of 100 basis points in the expected long-term rate of return on plan assets would result in a decrease in net periodic pension cost of $58 million, pre-tax, as of December 31, 2017, compared to $56 million, pre-tax, as of December 31, 2016.
Estimated 2018 net periodic pension cost is $81 million, decreasing from $255 million in 2017, primarily due to lower expected settlement charges and interest costs and higher than expected asset returns in 2017 and includes expected settlement charges of $27 million primarily for lump sum payments under the employee-agent plan. Pension expense is reported consistent with other types of employee compensation and as a result is included in claims expense, operating costs and expenses and investment expense.
Settlement losses are likely to continue for some period in the future as we settle our remaining pension obligations from the employee-agent plan by making lump sum distributions. We may incur settlement losses in our primary employee plan over time as a result of a lower threshold, continued low interest rates and the remaining participants of the Final Average Pay becoming payment eligible.
We anticipate that the net actuarial loss for our pension plans will exceed 10% of the greater of the PBO or the market-related value of assets in 2018 and into the foreseeable future, resulting in additional amortization and net periodic pension cost. The net actuarial loss for the primary qualified employee plan will be amortized over the remaining service life of active employees (approximately 10 years) or will reverse with increases in the discount rate or better-than-expected returns on plan assets.
Target funding levels are established in accordance with applicable regulations, including those under the Internal Revenue Code (“IRC”) for U.S. pension plans, and generally accepted actuarial principles. Our funding levels were within our targeted range as of December 31, 2017. In 2017, we contributed $131 million to our pension plans. We expect to contribute $133 million for the 2018 fiscal year. This estimate could change significantly following either an improvement or decline in investment markets.


The Allstate Corporation 99


2017 Form 10-KCapital Resources and Liquidity


Capital Resources and Liquidity
2017 Highlights
Shareholders’ equity as of December 31, 2017 was $22.55 billion, an increase of 9.6% from $20.57 billion as of December 31, 2016.
On January 3, 2017, April 3, 2017, July 3, 2017 and October 2, 2017, we paid common shareholder dividends of $0.33, $0.37, $0.37 and $0.37, respectively. On November 16, 2017, we declared a common shareholder dividend of $0.37, payable on January 2, 2018. On February 7, 2018, we declared a common shareholder dividend of $0.46 payable on April 2, 2018.
In 2017, we returned $1.9 billion to shareholders through a combination of common stock dividends and repurchasing 4.3% of our beginning-of-year outstanding shares. As of December 31, 2017, there was $1.27 billion remaining on the $2.00 billion common share repurchase program.
Capital resources consist of shareholders’ equity and debt, representing funds deployed or available to be deployed to support business operations or for general corporate purposes.
Capital resources            
 As of December 31, As of December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Preferred stock, common stock, treasury stock, retained income and other shareholders’ equity items $22,245
 $20,989
 $20,780
 $24,048
 $21,194
 $20,662
Accumulated other comprehensive income (loss) 306
 (416) (755)
Accumulated other comprehensive (loss) income 1,950
 118
 1,889
Total shareholders’ equity 22,551

20,573

20,025
 25,998

21,312

22,551
Debt 6,350
 6,347
 5,124
 6,631
 6,451
 6,350
Total capital resources $28,901

$26,920

$25,149
 $32,629

$27,763

$28,901
Ratio of debt to shareholders’ equity 28.2% 30.9% 25.6% 25.5% 30.3% 28.2%
Ratio of debt to capital resources 22.0% 23.6% 20.4% 20.3% 23.2% 22.0%
Shareholders’ equity increased in 2017,2019, primarily due to net income, increased net unrealized net capital gains on investments and lower unrecognized pension and other postretirement benefit costs,issuance of preferred stock, partially offset by common share repurchases and dividends paid to shareholders. In 2017,2019, we paid dividends of $525$653 million and $116$134 million related to our common and preferred shares, respectively. Shareholders’ equity increaseddecreased in 2016,2018, primarily due to decreased net income and increased unrealized net capital gains on investments, partially offset by common share repurchases and dividends paid to shareholders.shareholders, partially offset by net income and issuance of preferred stock.
Debt  $176 million of senior debt is scheduled to mature in May 2018 and $317 million of senior debt is scheduled to mature in May 2019. We have no other debt maturities until June 2023.Common share repurchases  As of December 31, 2017 and 2016,2019, there were no outstanding commercial paper borrowings. For further informationwas $259 million remaining on outstanding debt, see Note 12 of the consolidated financial statements.
Common$3.00 billion common share repurchases repurchase program. In August 2017,January 2020, we completed the $3.00 billion share repurchase program that commenced in November 2018. On February 6, 2020, the Board authorized a new $2.00$3.00 billion common share repurchase program that is expected to be completed by February 2019. Asthe end of December 31, 2017, there was $1.27 billion remaining on the $2.00 billion common share repurchase program. 2021.
In August 2017, we also completed the $1.50 billion common share repurchase program that commenced in May 2016.
On December 8, 2017,November 2019, we entered into an ASR agreement with Morgan StanleyGoldman Sachs & Co. LLC (“Goldman Sachs”) to purchase $300$500 million of our outstanding common stock. Under the ASR agreement, we paid $300$500 million upfront and initially acquired 2.54.0 million shares. ThisThe ASR agreement settled on January 5, 2018.8, 2020, and we repurchased a total of 4.6 million shares at an average price of $109.51.
During 2017,2019, we repurchased 15.816.4 million common shares for $1.42$1.81 billion. The common share repurchases were completed through open market transactions and two ASR agreements.
Since 1995, we have acquired 682724 million shares of our common stock at a cost of $31.12$35.18 billion, primarily as part of various stock repurchase programs. We have reissued 138144 million common shares since 1995, primarily associated with our equity incentive plans, the 1999 acquisition of American Heritage Life Investment Corporation and the 2001 redemption of certain mandatorily redeemable preferred securities. Since 1995, total common shares outstanding has decreased by 544580 million shares or 60.5%64.5%, primarily due to our repurchase programs.

100 www.allstate.comCommon shareholder dividends On January 2, 2019, April 1, 2019, July 1, 2019, and October 1, 2019, we paid common shareholder dividends of $0.46, $0.50, $0.50 and $0.50, respectively. On November 15, 2019, we declared a common shareholder dividend of $0.50, payable on January 2, 2020. On February 20, 2020, we declared a common shareholder dividend of $0.54, payable on April 1, 2020.

Issuance and redemption of preferred stock On August 8, 2019, we issued 46,000 shares of 5.100% Fixed Rate Noncumulative Perpetual Preferred Stock, Series H for gross proceeds of $1.15 billion.
On October 15, 2019, we redeemed all 5,400 shares of our Fixed Rate Noncumulative Perpetual Preferred Stock, Series D, all 29,900 shares of our Fixed Rate Noncumulative Perpetual Preferred Stock, Series E, and all 10,000 shares of our Fixed Rate Noncumulative Perpetual Preferred Stock, Series F and the corresponding depository shares for $1.13 billion.
On November 8, 2019, we issued 12,000 shares of 4.750% Fixed Rate Noncumulative Perpetual Preferred Stock, Series I for gross proceeds of $300 million.
On January 15, 2020, we redeemed all 11,500 shares of Fixed Rate Noncumulative Preferred Stock, Series A and the corresponding depositary shares for $288 million.
For additional details on these transactions, see Note 12 of the consolidated financial statements.
Issuance and repayment of debtOn June 10, 2019, we issued $500 million of 3.850% Senior Notes due 2049.  Interest on the Senior Notes is payable semi-annually in arrears on February 10 and August 10 of each year, beginning on February 10, 2020.  The Senior Notes are redeemable at any time at the applicable redemption price prior to the maturity date. The proceeds of this issuance are used for general corporate purposes.
On May 16, 2019, we repaid $317 million of 7.450% Senior Notes, Series B, at maturity.


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Financial ratings and strength
Senior long-term debt, commercial paper and insurance financial strength ratings
  As of December 31, 20172019
  Moody’s S&P Global Ratings A.M. Best
The Allstate Corporation (debt) A3 A- a-a
The Allstate Corporation (short-term issuer) P-2 A-2 AMB-1AMB-1+
Allstate Insurance Company (insurance financial strength) Aa3 AA- A+
Allstate Life Insurance Company (insurance financial strength) A1A2 A+ A+
Allstate Assurance Company (insurance financial strength) A1A2 N/A A+
Our ratings are influenced by many factors including our operating and financial performance, asset quality, liquidity, asset/liability management, overall portfolio mix, financial leverage (i.e., debt), exposure to risks such as catastrophes and the current level of operating leverage. The preferred stock and subordinated debentures are viewed as having a common equity component by certain rating agencies and are given equity credit up to a pre-determined limit in our capital structure as determined by their respective methodologies. These respective methodologies consider the existence of certain terms and features in the instruments such as the noncumulative dividend feature in the preferred stock.
In May 2019, A.M. Best affirmed The Allstate Corporation’s debt and short-term issuer ratings of a and AMB-1+, respectively, and the insurer financial strength ratings of A+ for Allstate Insurance Company (“AIC”), Allstate Life Insurance Company (“ALIC”), and Allstate Assurance Company (“AAC”). The outlook for the ratings is stable.
In July 2017,2019, Moody’s affirmed The Allstate Corporation’s debt and short-term issuer ratings of A3 and P-2, respectively, and the insurance financial strength ratingsrating of Aa3 for AICAIC. Moody’s downgraded ALIC and AAC insurance financial strength ratings to A2 from A1 reflecting Moody’s shift to a more standard single rating level positive adjustment for both Allstate Life Insurance Company (“ALIC”) and Allstate Assurance Company (“AAC”).subsidiary company ratings. The outlook for the ratings remainedis stable.
In August 2017,December 2019, S&P Global affirmed The Allstate Corporation’s debt and short-term issuer ratings of A- and A-2, respectively, and the insurance financial strength ratings of AA- for AIC and A+ for ALIC. The outlook for the ratings remainedis stable. In October 2017, A.M. Best affirmed The Allstate Corporation’s debt and short-term issuer ratings of a- and AMB-1, respectively, and the insurance financial strength ratings of A+ for AIC, ALIC and AAC. The outlook for the ratings was updated to positive.
We have distinct and separately capitalized groups of subsidiaries licensed to sell property and casualty insurance that maintain separate group ratings. The ratings of these groups are influenced by the risks that relate specifically to each group. Many mortgage companies require property owners to have insurance from an insurance carrier with a secure financial strength rating from an accredited rating agency. In October 2017,May 2019, A.M. Best upgradedaffirmed the Allstate New Jersey Insurance Company (“ANJ”),A rating of ANJ, which writes auto and homeowners insurance, and the A+ rating of A- to A, and affirmed the North Light, Specialty Insurance Company (“North Light”), our excess and surplus lines carrier, rating of A+.
carrier. The outlook for the ANJ rating was stable while the outlook for theand North Light rating was updated to positive.is stable. ANJ also has a Financial Stability Rating® of A" from Demotech, which was affirmed in November 2017.2019. In October 2017,March 2019, A.M. Best affirmedupgraded the CKIC, which underwrites personal lines property
insurance in Florida, rating of B-.to B+. CKIC also has a Financial Stability Rating of AA’ from Demotech that was affirmed in December 2017.November 2019. ANJ, North Light and CKIC do not have support agreements with AIC.
Allstate’s domestic property and casualty and life insurance subsidiaries prepare their statutory-basis financial statements in conformity with accounting practices prescribed or permitted by the insurance department of the applicable state of domicile. Statutory surplus is a measure that is often used as a basis for determining dividend paying capacity, operating leverage and premium growth capacity, and it is also reviewed by rating agencies in determining their ratings. Property
The property and casualty business is comprised of 29 insurance companies, each of which has individual company dividend limitations. As of December 31, 2017,2019, total statutory surplus is $18.63$20.40 billion compared to $16.82$18.15 billion as of December 31, 2016.2018. Property and casualty subsidiaries surplus was $14.90$16.19 billion as of December 31, 2017,2019, compared to $13.44$14.33 billion as of December 31, 2016.2018. Life insurance subsidiaries surplus was $3.73$4.21 billion as of December 31, 2017,2019, compared to $3.38$3.82 billion as of December 31, 2016.
The ratio of net premiums written to statutory surplus is a common measure of operating leverage used in the property and casualty insurance industry and serves as an indicator of a company’s premium growth capacity. Ratios in excess of 3 to 1 are typically considered outside the usual range by insurance regulators and rating agencies, and for homeowners and related coverages that have significant net exposure to natural catastrophes, a ratio of 1 to 1 is typically within the usual range. AIC’s combined premium to surplus ratio was 1.7x as of December 31, 2017 compared to 1.9x as of December 31, 2016.2018.
The National Association of Insurance Commissioners (“NAIC”) has developed financial relationships or tests known as the Insurance Regulatory Information System to assist state insurance regulators in monitoring the financial condition of insurance companies and identifying companies that require special attention or actions by state insurance regulators. The NAIC analyzes financial data provided by insurance companies using prescribed ratios, each with defined “usual ranges”. Additional regulatory scrutiny may occur if a company’s ratios fall outside the usual ranges for four or more of the ratios. Our domestic insurance companies have no significant departure from these ranges.




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Liquidity sources and usesOur potential sources and uses of funds principally include the following activities below.
Activities for potential sources of funds
  
Property-
Liability
 Service Businesses 
Allstate
Life
 Allstate Benefits Allstate Annuities 
Corporate
and Other
Receipt of insurance premiums ü ü ü ü ü  
Recurring service fees ü ü   ü    
Contractholder fund deposits     ü ü ü  
Reinsurance and indemnification program recoveries ü ü ü ü ü  
Receipts of principal, interest and dividends on investments ü ü ü ü ü ü
Sales of investments ü ü ü ü ü ü
Funds from securities lending, commercial paper and line of credit agreements ü   ü   
     ü


 ü
Intercompany loans ü ü ü ü 
ü


 ü
Capital contributions from parent ü ü ü 
ü


 ü ü
Dividends or return of capital from subsidiaries ü ü ü ü 
ü

 ü
Tax refunds/settlements ü ü ü ü ü ü
Funds from periodic issuance of additional securities           ü
Receipt of intercompany settlements related to employee benefit plans           ü
Activities for potential uses of funds
  
Property-
Liability
 Service Businesses 
Allstate
Life
 Allstate Benefits Allstate Annuities 
Corporate
and Other
Payment of claims and related expenses ü 
ü


        
Payment of contract benefits, maturities, surrenders and withdrawals     ü ü ü  
Reinsurance cessions and indemnification program payments ü ü ü ü ü  
Operating costs and expenses ü ü ü ü ü ü
Purchase of investments ü ü ü ü ü ü
Repayment of securities lending, commercial paper and line of credit agreements ü   ü   ü ü
Payment or repayment of intercompany loans ü ü ü ü ü ü
Capital contributions to subsidiaries ü ü ü ü ü ü
Dividends or return of capital to shareholders/parent company ü ü ü ü ü ü
Tax payments/settlements ü ü ü ü ü ü
Common share repurchases           ü
Debt service expenses and repayment ü   ü   ü ü
Payments related to employee and employee-agent benefit plans ü ü ü ü ü ü
Payments for acquisitions ü ü ü ü ü ü
We actively manage our financial position and liquidity levels in light of changing market, economic, and business conditions. Liquidity is managed at both the entity and enterprise level across the Company and is assessed on both base and stressed level liquidity needs. We believe we have sufficient liquidity to meet these needs. Additionally, we have existing intercompany agreements in place that facilitate liquidity management across the Company to enhance flexibility.
As of December 31, 2017,2019, we held $8.38$12.79 billion of cash, U.S. government and agencies fixed income securities, and public equity securities (excluding non-redeemable preferred stocks and foreign equities) which, under normal market conditions, we would
expect to be able to liquidate within one week. In
addition, we regularly estimate how much of the total portfolio, which includes high quality corporate fixed income and municipal holdings, can be reasonably liquidated within one quarter. These estimates are subject to considerable uncertainty associated with evolving market conditions. As of December 31, 2017,2019, cash and estimated liquidity available within one quarter, without generating significant net realized capital lossesunder normal market conditions and at current market prices, was $20.99$27.25 billion. As of December 31, 2017, gross unrealized losses related to fixed income and equity securities totaled $295 million.
Certain remote events and circumstances could constrain our liquidity. Those events and circumstances include, for example, a catastrophe resulting in extraordinary losses, a downgrade in our senior long-term debt ratings to non-investment grade


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status, or a downgrade in AIC’s or ALIC’s financial strength ratings. The rating agencies also consider the interdependence of our individually rated entities; therefore, a rating change in one entity could potentially affect the ratings of other related entities.
The Allstate Corporation is party to an Amended and Restated Intercompany Liquidity Agreement (“Liquidity Agreement”) with certain subsidiaries, which include, but are not limited to, ALIC and AIC. The Liquidity Agreement allows for short-term advances of funds to be made between parties for liquidity and other general corporate purposes. The Liquidity Agreement does not establish a commitment to advance funds on the part of any party. ALIC and AIC each serve as a lender and borrower, certain other subsidiaries serve only as borrowers, and the Corporation serves only as a lender. AIC also has a capital support agreement with ALIC. Under the capital support agreement, AIC is committed to providing capital to ALIC to maintain an adequate capital level. The maximum amount of potential funding under each of these agreements is $1.00 billion.
In addition to the Liquidity Agreement, the Corporation also has an intercompany loan agreement with certain of its subsidiaries, which include, but are not limited to, AIC and ALIC. The amount of intercompany loans available to the Corporation’s subsidiaries is at the discretion of the Corporation. The maximum amount of loans the Corporation will have outstanding to all its eligible subsidiaries at any given point in time is limited to $1.00 billion. The Corporation may use commercial paper borrowings, bank lines of credit and securities lending to fund intercompany borrowings.
Parent company capital capacity  At the parent holding company level, we have deployable assets totaling $1.95$2.30 billion as of December 31, 2017,2019, comprising cash and investments that are generally saleable within one quarter. Deployable assets increased by the proceeds from the Preferred Stock, Series I issuance, which were subsequently used for the Series A redemption that occurred on January 15, 2020. The substantial earnings capacity of the operating subsidiaries is the primary source of capital generation for the Corporation. In 2018,
The payment of dividends by AIC to The Allstate Corporation is limited by Illinois insurance law to formula amounts based on statutory net income and statutory surplus, as well as the timing and amount of dividends paid in the preceding twelve months. Based on the greater of 2019 statutory net income or 10% of statutory surplus, the maximum amount of dividends that AIC will have the capacitybe able to pay, dividends currentlywithout prior Illinois Department of Insurance approval, at a given point in time in 2020 is estimated at $2.87$3.73 billion, without prior regulatory approval. This providesless dividends paid during the preceding twelve months measured at that point in time. Notification and approval of intercompany lending activities are also required by the Illinois Department of Insurance for those transactions that exceed formula amounts based on statutory admitted assets and statutory surplus.
These holding company assets and subsidiary dividends provide funds for the parent company’s fixed charges and other corporate purposes. In addition, we have access to $1.00 billion of funds from either commercial paper issuance or an unsecured revolving credit facility.
InIntercompany dividends were paid in 2019, 2018 and 2017 between the following companies: AIC, paid dividends totaling $1.56 billion to its parent, Allstate Insurance Holdings, LLC (“AIH”), which then paid $1.61 billion of dividends to the Corporation. In 2016, AIC paid dividends totaling $1.90 billion to AIH, which then paid $1.87 billion of dividends to the Corporation. In 2015, AIC paid dividends totaling $2.31 billion to AIH, which then paid $2.30 billion of dividends to the Corporation. In 2017, 2016 and 2015,Corporation, ALIC, paid $600 million, zero and $103 million, respectively, of dividends to AIC. In 2017, 2016 and 2015, American Heritage Life Insurance Company paid dividends totaling $70 million, $55 million(“AHL”) and $80 million, respectively, to Allstate Financial Insurance Holdings Corporation. There were no capitalCorporation (“AFIHC”).
contributions paid by the Corporation to AIC in 2017, 2016 or 2015. There were no capital contributions by AIC to ALIC in 2017, 2016 or 2015.
Intercompany dividends
($ in millions) 2019 2018 2017
AIC to AIH $2,732
 $2,874
 $1,555
AIH to the Corporation 2,747
 2,897
 1,613
ALIC to AIC 75
 250
 600
AHL to AFIHC 80
 55
 70
AFIHC to the Corporation 50
 
 
Dividends may not be paid or declared on our common stock and shares of common stock may not be repurchased unless the full dividends for the latest completed dividend period on our preferred stock have been declared and paid or provided for.
We are prohibited from declaring or paying dividends on our Series G preferred stock if we fail to meet specified capital adequacy, net income or shareholders’ equity levels, except out of the net proceeds of common stock issued during the 90 days prior to the date of declaration. As of December 31, 2017,2019, we satisfied all of the tests with no current restrictions on the payment of preferred stock dividends. There were no capital contributions paid by the Corporation to AIC or capital contributions by AIC to ALIC in 2019, 2018 or 2017.
The terms of our outstanding subordinated debentures also prohibit us from declaring or paying any dividends or distributions on our common or preferred stock or redeeming, purchasing, acquiring, or making liquidation payments on our common stock or preferred stock if we have elected to defer interest payments on the subordinated debentures, subject to certain limited exceptions. In 2017,2019, we did not defer interest payments on the subordinated debentures.
Additional borrowingsresources to support liquidity are as follows:
The Corporation has access to a commercial paper facility with a borrowing limit of $1.00 billion to cover short-term cash needs. As of December 31, 2019, there were no balances outstanding and therefore the remaining borrowing capacity was $1.00 billion.
The Corporation has access to a commercial paper facility with a borrowing limit of $1.00 billion to cover short-term cash needs. In December 2017, we issued $100 million of commercial paper which was outstanding for seven days with a weighted average interest rate of 1.47% and was used for general corporate purposes. As of December 31, 2017, there were no balances outstanding and therefore the remaining borrowing capacity was $1.00 billion; however, the outstanding balance can fluctuate daily.
The Corporation, AIC and ALIC have access to a $1.00 billion unsecured revolving credit facility that is available for short-term liquidity requirements. The maturity date of this facility is April 2021. The facility is fully subscribed among 11 lenders with the largest commitment being $115 million. The commitments of the lenders are several and no lender is responsible for any other lender’s commitment if such lender fails to make a loan

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2019 Form 10-KCapital Resources and Liquidity

under the facility. This facility contains an increase provision that would allow up to an additional $500 million of borrowing. This facility has a financial covenant requiring that we not exceed a 37.5% debt to capitalization ratio as defined in the agreement. This ratio was 14.9%15.9% as of December 31, 20172019. Although the right to borrow under the facility is not subject to a minimum rating requirement, the costs of maintaining the facility and borrowing under it are based on the ratings of our senior unsecured, unguaranteed long-term debt. There were no borrowings under the credit facility during 20172019.

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2017 Form 10-KCapital Resources and Liquidity

The Corporation has access to a universal shelf registration statement that was filed with the Securities and Exchange Commission on April 30, 2015. We can use this shelf registration to issue an unspecified amount of debt securities, common stock (including 545 million shares of treasury stock as of December 31, 2017), preferred stock,
 
The Corporation has access to a universal shelf registration statement with the Securities and Exchange Commission that expires in 2021. We can use this shelf registration to issue an unspecified amount of debt securities, common stock (including 581 million shares of treasury stock as of December 31, 2019), preferred stock, depositary shares, warrants, stock purchase contracts, stock purchase units and securities of trust subsidiaries. The specific terms of any securities we issue under this registration statement will be provided in the applicable prospectus supplements.
Liquidity exposure  Contractholder funds were $19.43$17.69 billion as of December 31, 2017.2019.
Contractholder funds by contractual withdrawal provisions        
 As of December 31, 2017
($ in millions)   Percent to total December 31, 2019 Percent to total
Not subject to discretionary withdrawal $3,015
 15.5% $2,718
 15.4%
Subject to discretionary withdrawal with adjustments:        
Specified surrender charges (1)
 4,878
 25.1
 4,760
 26.9
Market value adjustments (2)
 1,387
 7.1
 808
 4.6
Subject to discretionary withdrawal without adjustments (3)
 10,154
 52.3
 9,406
 53.1
Total contractholder funds (4)
 $19,434
 100.0% $17,692
 100.0%
(1) 
Includes $1.09$1.46 billion of liabilities with a contractual surrender charge of less than 5% of the account balance.
(2) 
$850369 million of the contracts with market value adjusted surrenders have a 30-45 day period at the end of their initial and subsequent interest rate guarantee periods (which are typically 1, 5, 7 or 10 years) during which there is no surrender charge or market value adjustment. $426$168 million of these contracts have their 30-45 day window period in 2018.2020.
(3) 
89% of these contracts have a minimum interest crediting rate guarantee of 3% or higher.
(4) 
Includes $738$698 million of contractholder funds on variable annuities reinsured to The Prudential Insurance Company of America, a subsidiary of Prudential Financial Inc., in 2006.
Retail life and annuity products may be surrendered by customers for a variety of reasons. Reasons unique to individual customers include a current or unexpected need for cash or a change in life insurance coverage needs. Other key factors that may impact the likelihood of customer surrender include the level of the contract surrender charge, the length of time the contract has been in force, distribution channel, market interest rates, equity market conditions and potential tax implications.
In addition, the propensity for retail life insurance policies to lapse is lower than it is for fixed annuities because of the need for the insured to be re-underwritten upon policy replacement.
 
The surrender and partial withdrawal rate on deferred fixed annuities and interest-sensitive life insurance products, based on the beginning of year contractholder funds, was 6.1%6.0% in 2019 and 6.2%7.2% in 2017 and 2016, respectively.2018. We strive to promptly pay customers who request cash surrenders; however, statutory regulations generally provide up to six months in most states to fulfill surrender requests.
Our asset-liability management practices enable us to manage the differences between the cash flows generated by our investment portfolio and the expected cash flow requirements of our life insurance and annuity product obligations.


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Contractual obligations and commitments  Our contractual obligations as of December 31, 2017,2019, and the payments due by period are shown in the following table.
Contractual obligations and payments due by period
 As of December 31, 2017 As of December 31, 2019
($ in millions) Total Less than 1 year 1 to 3 years Over 3 years to 5 years Over 5 years Total Less than 1 year 1 to 3 years Over 3 years to 5 years Over 5 years
Liabilities for collateral (1)
 $1,124
 $1,124
 $
 $
 $
 $1,829
 $1,829
 $
 $
 $
Contractholder funds (2)
 38,474
 2,452
 4,216
 3,856
 27,950
 35,751
 2,058
 3,903
 3,561
 26,229
Reserve for life-contingent contract benefits (2)
 39,381
 1,420
 2,640
 2,442
 32,879
 38,446
 1,449
 2,642
 2,424
 31,931
Long-term debt (3)
 14,069
 496
 910
 584
 12,079
 13,869
 316
 872
 1,335
 11,346
Operating leases (4)
 643
 126
 208
 134
 175
 644
 133
 223
 151
 137
Unconditional purchase obligations (4)
 520
 200
 286
 31
 3
 590
 192
 239
 109
 50
Defined benefit pension plans and other postretirement benefit plans (4)(5)
 979
 39
 115
 118
 707
 967
 47
 111
 115
 694
Reserve for property and casualty insurance claims and claims expense (6)
 26,325
 11,809
 8,553
 3,083
 2,880
 27,712
 12,317
 8,707
 3,085
 3,603
Other liabilities and accrued expenses (7)(8)
 5,043
 4,792
 227
 13
 11
 5,320
 5,025
 266
 17
 12
Net unrecognized tax benefits (9)
 55
 55
 
 
 
 70
 58
 12
 
 
Total contractual cash obligations $126,613

$22,513

$17,155

$10,261

$76,684
 $125,198

$23,424

$16,975

$10,797

$74,002
(1) 
Liabilities for collateral are typically fully secured with cash or short-term investments. We manage our short-term liquidity position to ensure the availability of a sufficient amount of liquid assets to extinguish short-term liabilities as they come due in the normal course of business, including utilizing potential sources of liquidity as disclosed previously.
(2) 
Contractholder funds represent interest-bearing liabilities arising from the sale of products such as interest-sensitive life and fixed annuities, including immediate annuities without life contingencies. The reserve for life-contingent contract benefits relates primarily to traditional life insurance, immediate annuities with life contingencies and voluntary accident and health insurance. These amounts reflect the present value of estimated cash payments to be made to contractholders and policyholders. Certain of these contracts, such as immediate annuities without life contingencies, involve payment obligations where the amount and timing of the payment are essentially fixed and determinable. These amounts relate to (i) policies or contracts where we are currently making payments and will continue to do so and (ii) contracts where the timing of a portion or all of the payments has been determined by the contract. Other contracts, such as interest-sensitive life, fixed deferred annuities, traditional life insurance and voluntary accident and health insurance, involve payment obligations where a portion or all of the amount and timing of future payments is uncertain. For these contracts, we are not currently making payments and will not make payments until (i) the occurrence of an insurable event such as death or illness or (ii) the occurrence of a payment triggering event such as the surrender or partial withdrawal on a policy or deposit contract, which is outside of our control. For immediate annuities with life contingencies, the amount of future payments is uncertain since payments will continue as long as the annuitant lives. We have estimated the timing of payments related to these contracts based on historical experience and our expectation of future payment patterns. Uncertainties relating to these liabilities include mortality, morbidity, expenses, customer lapse and withdrawal activity, estimated additional deposits for interest-sensitive life contracts, and renewal premium for life policies, which may significantly impact both the timing and amount of future payments. Such cash outflows reflect adjustments for the estimated timing of mortality, retirement, and other appropriate factors, but are undiscounted with respect to interest. As a result, the sum of the cash outflows shown for all years in the table exceeds the corresponding liabilities of $19.4317.69 billion for contractholder funds and $12.5512.30 billion for reserve for life-contingent contract benefits as included in the Consolidated Statements of Financial Position as of December 31, 20172019. The liability amount in the Consolidated Statements of Financial Position reflects the discounting for interest as well as adjustments for the timing of other factors as described above. Future premium collections are not included in the amounts presented in the table above.
(3) 
Amount differs from the balance presented on the Consolidated Statements of Financial Position as of December 31, 20172019, because the long-term debt amount above includes interest and excludes debt issuance costs.
(4) 
Our payment obligations relating to operating leases, unconditional purchase obligations and pension and other postretirement benefits (“OPEB”) contributions are managed within the structure of our intermediate to long-term liquidity management program.
(5) 
The pension plans’ obligations in the next 12 months represent our planned contributions to certain unfunded non-qualified plans where the benefit obligation exceeds the assets, and the remaining years’ contributions are projected based on the average remaining service period using the current underfunded status of the plans. The OPEB plans’ obligations are estimated based on the expected benefits to be paid. These liabilities are discounted with respect to interest, and as a result the sum of the cash outflows shown for all years in the table exceeds the corresponding liability amount of $526$534 million included in other liabilities and accrued expenses on the Consolidated Statements of Financial Position.
(6) 
Reserve for property and casualty insurance claims and claims expense is an estimate of amounts necessary to settle all outstanding claims, including claims that have been IBNR as of the balance sheet date. We have estimated the timing of these payments based on our historical experience and our expectation of future payment patterns. However, the timing of these payments may vary significantly from the amounts shown above, especially for IBNR claims. The ultimate cost of losses may vary materially from recorded amounts that are our best estimates.
(7) 
Other liabilities primarily include accrued expenses and certain benefit obligations and claim payments and other checks outstanding. Certain of these long-term liabilities are discounted with respect to interest, as a result, the sum of the cash outflows shown for all years in the table exceedsmay exceed the corresponding liability amount by $5 million.amount.


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20172019 Form 10-KCapital Resources and Liquidity


(8) 
Balance sheet liabilities not included in the table above include unearned and advance premiums of $14.20$16.13 billion and gross deferred tax liabilities of $1.752.35 billion. These items were excluded as they do not meet the definition of a contractual liability as we are not contractually obligated to pay these amounts to third parties. Rather, they represent an accounting mechanism that allows us to present our financial statements on an accrual basis. In addition, other liabilities of $306$280 million were not included in the table above because they did not represent a contractual obligation or the amount and timing of their eventual payment was sufficiently uncertain.
(9) 
Net unrecognized tax benefits represent our potential future obligation to the taxing authority for a tax position that was not recognized in the consolidated financial statements. We believe it is reasonably possible that the liability balance will not significantly increasea decrease of up to $58 million in unrecognized tax benefits may occur within the next twelve months.months due to IRS settlements. The resolution of this obligation may be for an amount different than what we have accrued.
Contractual commitments and periods in which commitments expire
 As of December 31, 2017 As of December 31, 2019
($ in millions) Total Less than 1 year 1 to 3 years Over 3 years to 5 years Over 5 years Total Less than 1 year 1 to 3 years Over 3 years to 5 years Over 5 years
Other commitments – conditional $172
 $114
 $4
 $3
 $51
 $205
 $91
 $46
 $8
 $60
Other commitments – unconditional 3,142
 197
 192
 442
 2,311
 2,889
 284
 250
 385
 1,970
Total commitments $3,314

$311

$196

$445

$2,362
 $3,094

$375

$296

$393

$2,030
Contractual commitments represent investment commitments such as private placements, limited partnership interests and other loans. Limited partnership interests are typically funded over the commitment period which is shorter than the contractual expiration date of the partnership and as a result, the actual timing of the funding may vary.
We have agreements in place for services we conduct, generally at cost, between subsidiaries relating to insurance, reinsurance, loans and capitalization. All material intercompany transactions have been appropriately eliminated in consolidation. Intercompany transactions among insurance subsidiaries and affiliates have been approved by the appropriate departments of insurance as required.
For a more detailed discussion of our off-balance sheet arrangements, see Note 7 of the consolidated financial statements.


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Enterprise Risk and Return Management 20172019 Form 10-K




Enterprise Risk and Return Management
In addition to the normal risks of the business, Allstate is subject to significant risks as an insurer and a provider of other products and financial services. These risks are discussed in more detail in the Risk Factors section of this document. We regularly identify, measure, manage, monitor and report on all significant risks, but the majorrisks. Major categories of enterprise risksrisk are strategic, insurance, investment, financial, investment, operational and strategic. culture.
Allstate manages these risks through an Enterprise Risk and Return Management (“ERRM”) framework that includes governance, practices,processes, culture, and activities that are performed on an integrated, enterprise-wide basis, following our risk and return principles. Our legal and capital structures are designed to manage capital and solvency on a legal entity basis. Our risk-return principles define how we operate and guide decision-making around risk and return.return decision making. These principles state that our priority is to protectmaintain a strong foundation by protecting solvency, complycomplying with laws and actacting with integrity. Building upon this foundation, we strive to build strategic value and optimize risk and return.
errmv2.jpg
Governance ERRM governance includes board oversight, an executive management committee, structure, as well asand enterprise and market-facing business unit chief risk officers (“CROs”). officers.
The Allstate Corporation Board of Directors (“Allstate Board”) has overall responsibility for oversight of management’sManagement’s design and implementation of ERRM.
The Risk and Return Committee (“RRC”) of the Allstate Board oversees effectiveness of the ERRM framework,program, governance structure and risk-related decision-making, while focusing on the Company’s overall risk profile.
The Audit Committee oversees the effectiveness of internal controls over financial reporting, disclosure controls and procedures as well as management’s risk control framework for risks. and cybersecurity program.
The Enterprise Risk and Return Council (“ERRC”) is Allstate’s senior risk management committee thatERRC, directs ERRM by establishing risk-returnrisk and return targets, determining economic capital levels and directingmonitoring integrated strategies and actions from an enterprise risk and return perspective.
The ERRC consists of Allstate’s chief executive officer, president, vice chair, business unit presidents, chief investmentfinancial officer, enterprise and business unit chief risk officersofficer and chief financial officers, general counsel and treasurer. other senior leaders.
Other key committees work with the ERRC to direct ERRM activities, including the Strategy & ReinventionOperating Committee, (“S&RC”), the Operational Risk Council, the Information Security Council, the Corporate Asset Liability Committee, legal entity liability governance committees, and legal entity investment committees.
Key risks are assessed and reported quarterly through a comprehensive ERRM risk dashboardreports prepared for senior management and the RRC. The risk dashboardsummary report communicates key risk and return conditions, provides an overall perspectivealignment of Allstate’s risk profile with risk and return principles while providing a perspective on risk position. Discussion promotes active discussion and engagement with management and the RRC. Internal controls over key risks are managed and reported to senior management and the Audit Committee of the Company through a semiannual risk control dashboard. Annually, we communicate with both the Allstate Board and RRC about economic capital andreview risks related to the strategic plan, operating plan, and incentive compensation programs.programs with the Allstate Board.

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2019 Form 10-KEnterprise Risk and Return Management

Framework We apply these principles using an integrated ERRM framework that focuses on measurement,assessment, transparency and dialogue. Our framework provides a comprehensive view of risks and is used by senior management and business managers to drive strategic and businessrisk-return based decisions. We continually validate and improve our ERRM practices by benchmarking and obtaining external perspectives.
Allstate’s risk appetite is integrated in planning through our economic capital framework. Management and the ERRC rely on internal and external perspectives to determine an appropriate level of target economic capital. Internal perspectives include enterprise solvency and volatility measures,assessments, stress scenarios, model assumptions, and management judgment. External considerations include NAIC risk-based capital as well as S&P’s, Moody’s, and A.M. Best’s capital adequacy measurement. Our economic capital reflects senior management’s view of the aggregate level of capital necessary to satisfy stakeholder interests, manage Allstate’s risk profile and maintain financial strength over a multiple year time horizon.strength. The impact of strategic initiatives on enterprise risk is evaluated through the economic capital risk-return framework.
The NAIC has adopted the Risk Management and Own Risk and Solvency Assessment Model Act (“ORSA Model Act”), which has been enacted by our insurance subsidiaries’ domiciliary states. The ORSA Model Act requires that insurers maintain a risk management framework and conduct an internal own risk and solvency assessment of the insurer’s material risks in normal and stressed environments. TheResults of the assessment must be documented in a confidential annual summary report, a copy of which must be made available to regulators as required or upon request.are filed annually.
Allstate’s risk appetite is measured through our economic capital framework. The enterprise risk appetite is cascaded into individual risk limits which set boundaries on the amount of risk we are willing to accept from one specific risk category before escalating for further management discussion and action. Risk limits are established based upon expected returns, volatility, tail/stresspotential tail losses, and impact on the enterprise portfolio. To effectively operate within risk limits and for risk-return optimization, business units establish risk limits and capital targets specific to their businesses. Allstate’s risk management strategies adapt to changes in business and market environments.
ProcessOur shared ERRM framework establishes a basis for transparency and dialogue across the enterprise and for continuous learning by embedding our risk and return management culture of identifying, measuring,assessing, managing, monitoring and reporting risks within the organization. Allstate designs business and enterprise strategies that seek to optimize risk-adjusted returns on capital. Risks are managed at both the legal entity and enterprise level.
A summary of our process to manage each of our major risk categories follows:
Strategic risk and return managementaddresses loss associated with inadequate or flawed business planning or strategy setting, including product mix, mergers or acquisitions and market positioning, and unexpected changes within the market or regulatory

Theenvironment in which Allstate Corporation 107operates. This includes reputational risk, which is the potential for negative publicity regarding a company’s conduct or business practices to adversely impact its profitability, operations, consumer base, or require costly litigation and other defensive measures.


2017 Form 10-KEnterprise RiskWe manage strategic risk through the Allstate Board and Return Management
senior management strategy reviews that include a risk and return assessment of our strategic plans and ongoing monitoring of our strategic actions, key assumptions and the external competitive environment. Using the ERRM framework, Allstate designs strategies that seek to optimize risk-adjusted returns on economic capital for risk types including interest rate risk, credit risk, equity investments, including those with idiosyncratic return potential, auto profitability, and growing property exposure.

Insurance risk and return management addresses fluctuations in the timing, frequency, and severity of benefits, expenses, and premiums relative to the return expectations at the time of pricing inclusive of systemic risk, concentration of insurance exposures, policy terms, reinsurance coverage, and claims handling practices. This includes credit risk that arises when an external party fails to meet a contractual obligation such as reinsurance for ceded claims.
Insurance risk exposures include our operating results and financial conditions,condition, claims frequency and severity, catastrophes and severe weather, and mortality and morbidity risk.
Insurance risk exposures are measured and monitored with different approaches including:
Stochastic methods: measures and monitors risks such as natural catastrophes and severe weather. We develop probabilistic estimates of risk based on our exposures, historical observed volatility and/or industry-recognized models in the case of catastrophe risk.
Scenario analysis: measures and monitors risks and estimated losses due to catastropheextreme but plausible insurance-related events such as multiple hurricanes and/or wildfires. Scenarios evaluated include combined multiple event scenarios across risk categories and time periods, considering the effects of macroeconomic conditions.
Investment risk and return management addresses financial loss due to changes in the valuations of assets held in the Allstate investment portfolio, as well as liability valuation within the Life and Annuity business. Such losses may be caused by macro developments, such as changes to interest rates, credit spreads, and equity price levels, or could be specific to individual investments in the portfolio. These losses can encompass both daily market volatility and permanent impairments of capital due to credit defaults and equity write-downs.
Investment risk exposures include interest rate risk, credit spread risk, equity price risk and foreign currency exchange rate risk.
Investment risk exposures are measured and monitored in a number of ways including:
Sensitivity analysis: measures the impact from a unit change in a market risk input.

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Stochastic and probabilistic estimation of potential losses: combines portfolio risk exposures with historical or recent market volatilities and correlations to assess the potential range of future investment results.
Scenario analysis: measures material adverse outcomes such as shock scenarios applied to credit, public and private equity markets.
Some of the stress scenario events for mortality/morbidity exposures.scenarios are a combination of multiple scenarios across risk categories and over multiple time periods, considering the effects of macroeconomic conditions.
Financial risk and return management addresses the risk of insufficient cash flows to meet corporate or policyholder needs, risk of inadequate aggregate capital or capital within any subsidiary, inability to access capital markets, credit risk that arises when an external party fails to meet a contractual obligation such as reinsurance for ceded claims, or risk associated with a business counterparty default.
Financial risk exposures include capital resources and liquidity sources and uses.
We actively manage our capital and liquidity levels in light of changing market, economic, and business conditions. Our capital position, capital generation capacity, and targeted risk profile provide strategic and financial flexibility.
We generally assess solvency on a statutory accounting basis, but also consider GAAP volatility.holding company capital and liquidity needs. Current enterprise economic capital, which exceeds economic targeted levels, is based on a combination of statutory surplus and investeddeployable assets at the parent holding company level which were $18.63 billion and $1.95 billion, respectively, as of December 31, 2017.
Investment risk management addresses financial loss due to changes in the valuations of assets held in the Allstate investment portfolio. Such losses may be caused by macro developments, such as rising interest rates, widening credit spreads, and falling equity prices, or could be specific to individual investments in the portfolio. These losses can encompass both daily market volatility and permanent impairments of capital due to credit defaults and equity write-downs.
Investment risk exposures include interest rate risk, credit spread risk, equity price risk and foreign currency exchange rate risk.level.
 
Investment risk exposures are measured and monitored in a number of ways including:
Sensitivity analysis: measures the impact from a unit change in a market risk input.
Stochastic and probabilistic estimation of potential losses: combines portfolio risk exposures with historical or recent market volatilities and correlations to assess the potential span of future investment results.
Stress testing: measures material adverse outcomes such as shock scenarios applied to credit, public and private equity markets.
Operational risk and return managementaddresses loss as a result of the failure of people, processes, systems andor culture. Operational risk exposures include human resources,capital, privacy, regulatory compliance, ethics, fraud, system availability, cybersecurity, data quality, disaster recovery and business continuity.
Operational risk is managed at the enterprise and market-facing business unit levels, through an integrated Operational Risk and Return Management (“ORRM”) program, with business unitsresources throughout the enterprise identifying, measuring, monitoring, managing, and reporting these and otheron operational risks at a more detailed level.
StrategicFrom time to time, we engage independent advisors to assess and consult on operational risks. We also perform assessments of the quality of our operational risk managementaddresses loss associated with inadequate or flawed business planning or strategy setting, including product mix, mergers or acquisitionsprogram and market positioning,identify opportunities to strengthen our internal controls.
new.jpgCulture risk and unexpected changes within the market or regulatory environment in which Allstate operates. This includes reputational risk, which isreturn management addresses the potential for negative publicity regardingloss of stakeholder value from a company’s conductsuboptimal work environment, missed opportunities, or business practicesineffective risk management practices. Allstate defines organization culture as a self-sustaining system of shared values, principles and priorities that shape beliefs, drive behavior and influence decision-making within an organization.
Culture is managed based on a set of core cultural elements that have been established as a basis for assessment and measurement. Results of culture risk assessment are reported to adversely impact its profitability, operations, consumer base, or require costly litigationthe ERRC and other defensive measures.
We manage strategic risk throughRRC throughout the Allstate Board and senior management strategy reviews that include a risk and return assessment of our strategic plans, S&RC governance, and ongoing monitoring of our strategic actions and the external competitive environment. Using the ERRM framework, Allstate designs strategies that seek to optimize risk-adjusted returns on economic capital for risk types including interest rate risk, credit risk to equity investments with idiosyncratic return potential, auto profitability, and growing property exposure.year.


108 www.allstate.comThe Allstate Corporation 103



2019 Form 10-KApplication of Critical Accounting Estimates2017 Form 10-K


Application of Critical Accounting Estimates
The preparation of financial statements in conformity with GAAP requires management to adopt accounting policies and make estimates and assumptions that affect amounts reported in the consolidated financial statements. The most critical estimates, presented in the order they appear in the Consolidated Statements of Financial Position, include those used in determining:
Fair value of financial assets
Impairment of fixed income and equity securities
Deferred policy acquisition costs amortization
Evaluation of goodwill for impairment
Reserve for property and casualty insurance claims and claims expense estimation
Reserve for life-contingent contract benefits estimation
new.jpgPension and other postretirement plans net costs and assumptions
In making these determinations, management makes subjective and complex judgments that frequently require estimates about matters that are inherently uncertain. Many of these policies, estimates and related judgments are common in the insurance and financial services industries; others are specific to our businesses and operations. It is reasonably likely that changes in these estimates could occur from period to period and result in a material impact on our consolidated financial statements.
A brief summary of each of these critical accounting estimates follows. For a more detailed discussion of the effect of these estimates on our consolidated financial statements, and the judgments and assumptions related to these estimates, see the referenced sections of this document. For a more detailed summary of our significant accounting policies, see the notes to the consolidated financial statements.
Fair value of financial assetsFair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. We are responsible for the determination of fair value of financial assets and the supporting assumptions and methodologies. We use independent third-party valuation service providers, broker quotes and internal pricing methods to determine fair values. We obtain or calculate only one single quote or price for each financial instrument.
Valuation service providers typically obtain data about market transactions and other key valuation model inputs from multiple sources and, through the use of proprietary models, produce valuation information in the form of a single fair value for individual fixed income and other securities for which a fair value has been requested under the terms of our agreements. The inputs used by the valuation service providers include, but are not limited to, market prices
from recently completed transactions and transactions of comparable securities, interest rate yield curves, credit spreads, liquidity spreads, currency rates, and
other information, as applicable. Credit and liquidity spreads are typically implied from completed transactions and transactions of comparable securities. Valuation service providers also use proprietary discounted cash flow models that are widely accepted in the financial services industry and similar to those used by other market participants to value the same financial instruments. The valuation models take into account, among other things, market observable information as of the measurement date, as described above, as well as the specific attributes of the security being valued including its term, interest rate, credit rating, industry sector, and where applicable, collateral quality and other issue or issuer specific information. Executing valuation models effectively requires seasoned professional judgment and experience. For certain equity securities, valuation service providers provide market quotations for completed transactions on the measurement date. In cases where market transactions or other market observable data is limited, the extent to which judgment is applied varies inversely with the availability of market observable information.
For certain of our financial assets measured at fair value, where our valuation service providers cannot provide fair value determinations, we obtain a single non-binding price quote from a broker familiar with the security who, similar to our valuation service providers, may consider transactions or activity in similar securities among other information. The brokers providing price quotes are generally from the brokerage divisions of leading financial institutions with market making, underwriting and distribution expertise regarding the security subject to valuation.
The fair value of certain financial assets, including privately placed corporate fixed income securities and free-standing derivatives, for which our valuation service providers or brokers do not provide fair value determinations, is developed using valuation methods and models widely accepted in the financial services industry. Our internal pricing methods are primarily based on models using discounted cash flow methodologies that develop a single best estimate of fair value. Our models generally incorporate inputs that we believe are representative of inputs other market participants would use to determine fair value of the same instruments, including yield curves, quoted market prices of comparable securities or instruments, published credit spreads, and other applicable market data as well as instrument-specific characteristics that include, but are not limited to, coupon rates, expected cash flows, sector of the issuer, and call provisions. Because judgment is required in developing the fair values of these financial assets, they may differ from the amount actually received to sell an asset in an orderly transaction between market participants at the measurement date. Moreover, the use of different valuation assumptions may have a material effect on the financial assets’ fair values.

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For most of our financial assets measured at fair value, all significant inputs are based on or corroborated by market observable data, and

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2017 Form 10-KApplication of Critical Accounting Estimates

significant management judgment does not affect the periodic determination of fair value. The determination of fair value using discounted cash flow models involves management judgment when significant model inputs are not based on or corroborated by market observable data. However, where market observable data is available, it takes precedence, and as a result, no range of reasonably likely inputs exists from which the basis of a sensitivity analysis could be constructed.
We gain assurance that our financial assets are appropriately valued through the execution of various processes and controls designed to ensure the overall reasonableness and consistent application of valuation methodologies, including inputs and assumptions, and compliance with accounting standards. For fair values received from third parties or internally estimated, our processes and controls are designed to ensure that the valuation methodologies are appropriate and consistently applied, the inputs and assumptions are reasonable and consistent with the objective of determining fair value, and the fair values are accurately recorded. For example, on a continuing basis, we assess the reasonableness of individual fair values that have stale security prices or that exceed certain thresholds as compared to previous fair values received from valuation service providers or brokers or derived from internal models. We perform procedures to understand and assess the methodologies, processes and controls of valuation service providers.
In addition, we may validate the reasonableness of fair values by comparing information obtained from
valuation service providers or brokers to other third partythird-party valuation sources for selected securities. We perform ongoing price validation procedures such as back-testing of actual sales, which corroborate the various inputs used in internal models to market observable data. When fair value determinations are expected to be more variable, we validate them through reviews by members of management who have relevant expertise and who are independent of those charged with executing investment transactions.
We also perform an analysis to determine whether there has been a significant decrease in the volume and level of activity for the asset when compared to normal market activity, and if so, whether transactions may not be orderly. Among the indicators we consider in determining whether a significant decrease in the volume and level of market activity for a specific asset has occurred include the level of new issuances in the primary market, trading volume in the secondary market, level of credit spreads over historical levels, bid-ask spread, and price consensuses among market participants and sources. If evidence indicates that prices are based on transactions that are not orderly, we place little, if any, weight on the transaction price and will estimate fair value using an internal model. As of December 31, 20172019 and 2016,2018, we did not adjust fair values provided by our valuation service providers or brokers or substitute them with an internal model for such securities.


Fixed income, equity securities and short-term investments by source of fair value determination
 December 31, 2017 December 31, 2019
($ in millions) Fair value 
Percent
to total
 Fair value 
Percent
to total
Fair value based on internal sources $3,739
 5.5% $2,611
 3.7%
Fair value based on external sources (1)
 63,818
 94.5
 68,851
 96.3
Total $67,557
 100.0% $71,462
 100.0%
(1) 
Includes $730$373 million that are valued using broker quotes.quotes and $269 million that are valued using quoted prices or quoted net asset values from deal sponsors.
For additional detail on fair value measurements, see Note 6 of the consolidated financial statements.
Impairment of fixed income and equity securitiesFor investmentsfixed income securities classified as available for sale,available-for-sale, the difference between fair value and amortized cost, for fixed income securities and cost for equity securities, net of certain other items and deferred income taxes (as disclosed in Note 5)5 of the consolidated financial statements), is reported as a component of AOCI on the Consolidated Statements of Financial Position and is not reflected in the operating results of any period until reclassified to net income upon the consummation of a transaction with an unrelated third party or when a write-down is recorded due to an other-than-temporary decline in fair value. We have a comprehensive portfolio monitoring process to identify and evaluate each fixed income and equity security whose carrying value may be other-than-temporarily impaired.
For each fixed income security in an unrealized loss position, we assess whether management with the
appropriate authorityhas made the decision to sell or
whether it is more likely than not we will be required to sell the security before recovery of the amortized cost basis for reasons such as liquidity, contractual or regulatory purposes. If a security meets either of these criteria, the security’s decline in fair value is considered other than temporary and is recorded in earnings.
If we have not made the decision to sell the fixed income security and it is not more likely than not we will be required to sell the fixed income security before recovery of its amortized cost basis, we evaluate whether we expect to receive cash flows sufficient to recover the entire amortized cost basis of the security. We use our best estimate of future cash flows expected to be collected from the fixed income security, discounted at the security’s original or current effective rate, as appropriate, to calculate a recovery value and determine whether a credit loss exists. The determination of cash flow estimates is inherently subjective, and methodologies may vary depending on

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2019 Form 10-KApplication of Critical Accounting Estimates

facts and circumstances specific to the security. All reasonably available information relevant to the collectability of the security, including past events,

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current conditions, and reasonable and supportable assumptions and forecasts, is considered when developing the estimate of cash flows expected to be collected. That information generally includes, but is not limited to, the remaining payment terms of the security, prepayment speeds, foreign exchange rates, the financial condition and future earnings potential of the issue or issuer, expected defaults, expected recoveries, the value of underlying collateral, vintage, geographic concentration, available reserves or escrows, current subordination levels, third partythird-party guarantees and other credit enhancements. Other information, such as industry analyst reports and forecasts, sector credit ratings, financial condition of the bond insurer for insured fixed income securities, and other market data relevant to the realizability of contractual cash flows, may also be considered. The estimated fair value of collateral will be used to estimate recovery value if we determine that the security is dependent on the liquidation of collateral for ultimate settlement. If the estimated recovery value is less than the amortized cost of the security, a credit loss exists and an other-than-temporary impairment for the difference between the estimated recovery value and amortized cost is recorded in earnings. The portion of the unrealized loss related to factors other than credit remains classified in AOCI. If we determine that the fixed income security does not have sufficient cash flow or other information to estimate a recovery value for the security, we may conclude that the entire decline in fair value is deemed to be credit related and the loss is recorded in earnings.
There are a number of assumptions and estimates inherent in evaluating impairments of equity securities and determining if they are other than temporary, including: 1) our ability and intent to hold the investment for a period of time sufficient to allow for an anticipated recovery in value; 2) the financial condition, near-term and long-term prospects of the issue or issuer, including relevant industry specific market conditions and trends, geographic location and implications of rating agency actions and offering prices; 3) the specific reasons that a security is in an unrealized loss position, including overall market conditions which could affect liquidity; and 4) the length of time and extent to which the fair value has been less than cost.
Once assumptions and estimates are made, any number of changes in facts and circumstances could cause us to subsequently determine that a fixed income or equity security is other-than-temporarily impaired, including: 1) general economic conditions that are worse than previously forecast or that have a greater adverse effect on a particular issuer or industry sector than originally estimated; 2) changes in the facts and circumstances related to a particular issue or issuer’s ability to meet all of its contractual obligations; and 3) changes in facts and circumstances that result in management’s decision to sell or result in our assessment that it is more likely than not we will be required to sell before recovery of the amortized cost basis of a fixed income security or causes a change in our ability or intent to hold an equity security until it recovers in value.basis. Changes in assumptions, facts and
circumstances could result in additional charges to earnings in future periods to the extent that losses are realized. The charge to earnings, while potentially significant to net income, would not have a significant effect on shareholders’ equity, since our fixed income securities are designated as available for saleavailable-for-sale and carried at fair value and as a result, any related unrealized loss, net of deferred income taxes and related DAC, deferred sales inducement costs and reserves for life-contingent contract benefits, would already be reflected as a component of AOCI in shareholders’ equity.
The determination of the amount of other-than-temporary impairment is an inherently subjective
process based on periodic evaluations of the factors described above. Such evaluations and assessments are revised as conditions change and new information becomes available. We update our evaluations regularly and reflect changes in other-than-temporary impairments in our results of operations as such evaluations are revised. The use of different methodologies and assumptions in the determination of the amount of other-than-temporary impairments may have a material effect on the amounts recognized and presented within the consolidated financial statements.
For additional detail on investment impairments, see Note 5 of the consolidated financial statements.
Deferred policy acquisition costs amortizationWe incur significant costs in connection with acquiring insurance policies and investment contracts. In accordance with GAAP, costs that are related directly to the successful acquisition of new or renewal insurance policies and investment contracts are deferred and recorded as an asset on the Consolidated Statements of Financial Position.
DAC related to property and casualty contracts is amortized into income as premiums are earned, typically over periods of six or twelve months for personal lines policies or generally one to five years for protection plans and service contracts.other contracts (primarily related to finance and insurance products).
DAC related to traditional life and voluntary accident and health insurance is amortized over the premium paying period of the related policies in proportion to the estimated revenues on such business. Significant assumptions relating to estimated premiums, investment returns, as well as mortality, persistency and expenses to administer the business are established at the time the policy is issued and are generally not revised during the life of the policy. The assumptions for determining the timing and amount of DAC amortization are consistent with the assumptions used to calculate the reserve for life-contingent contract benefits. Any deviations from projected business in force resulting from actual policy terminations differing from expected levels and any estimated premium deficiencies may result in a change to the rate of amortization in the period such events occur. Generally, the amortization periods for these policies approximate the estimated lives of the policies. The recovery of DAC is dependent upon the future profitability of the business.
We periodically review the adequacy of reserves and recoverability of

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2017 Form 10-KApplication of Critical Accounting Estimates

DAC for these policies using actual experience and current assumptions. Prior to fourth quarter 2017, we evaluatedWe evaluate our traditional life insurance products and immediate annuities with life contingencies on an aggregate basis. In conjunction with the segment changes in fourth quarter 2017, traditional life insurance products, immediate annuities with life contingencies, and voluntary accident and health insurance products are reviewed individually. In the event actual experience and current assumptions are adverse compared to the original assumptions and a premium deficiency is determined to exist, any remaining unamortized DAC balance must be expensed to the extent not recoverable and a premium deficiency reserve may be required if the remaining DAC balance is insufficient to absorb the deficiency. In 2017, 20162019 and 2015,

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2018, our reviews concluded that no premium deficiency adjustments were necessary. For additional detail on reserve adequacy, see the Reserve for life-contingent contract benefits estimation section.
DAC related to interest-sensitive life insurance and fixed annuities is amortized in proportion to the incidence of the total present value of gross profits, which includes both actual historical gross profits (“AGP”) and estimated future gross profits (“EGP”) expected to be earned over the estimated lives of the contracts. The amortization is net of interest on the prior period DAC balance using rates established at the inception of the contracts. Actual amortization periods generally range from 15-30 years; however, incorporating estimates of the rate of customer surrenders, partial withdrawals and deaths generally results in the majority of the DAC being amortized during the surrender charge period, which is typically 10-20 years for interest-sensitive life and 5-10 years for fixed annuities.life. The rate of DAC amortization is reestimated and adjusted by a cumulative charge or credit to income when there is a difference between the incidence of actual versus expected gross profits in a reporting period or when there is a change in total EGP.
AGP and EGP primarily consist of the following components: contract charges for the cost of insurance less mortality costs and other benefits (benefit margin); investment income and realized capital gains and losses less interest credited (investment margin); and surrender and other contract charges less maintenance expenses (expense margin). The principal assumptions for determining the amount of EGP are mortality, persistency, expenses, investment returns, including capital gains and losses on assets supporting contract liabilities, interest crediting rates to contractholders, and the effects of any hedges, and thesehedges. These assumptions are reasonably
likely to have the greatest impact on the amount of DAC amortization. Changes in these assumptions can be offsetting and we are unable to reasonably predict their future movements or offsetting impacts over time.
Each reporting period, DAC amortization is recognized in proportion to AGP for that period adjusted for interest on the prior period DAC balance.
This amortization process includes an assessment of AGP compared to EGP, the actual amount of business remaining in force and realized capital gains and losses on investments supporting the product liability. The impact of realized capital gains and losses on amortization of DAC depends upon which product liability is supported by the assets that give rise to the gain or loss. If the AGP is greater than EGP in the period, but the total EGP is unchanged, the amount of DAC amortization will generally increase, resulting in a current period decrease to earnings. The opposite result generally occurs when the AGP is less than the EGP in the period, but the total EGP is unchanged. However, when DAC amortization or a component of gross profits for a quarterly period is potentially negative (which would result in an increase of the DAC balance) as a result of negative AGP, the specific facts and circumstances surrounding the potential negative amortization are considered to determine whether it is appropriate for recognition in the consolidated financial statements. Negative amortization is only recorded when the increased DAC balance is determined to be recoverable based on facts and circumstances. For products whose supporting investments are exposed to capital losses in excess of our expectations which may cause periodic AGP to become temporarily negative, EGP and AGP utilized in DAC amortization may be modified to exclude the excess capital losses.
Annually, we review and update the assumptions underlying the projections of EGP, including mortality, persistency, expenses, investment returns, comprising investment income and realized capital gains and losses, interest crediting rates and the effect of any hedges, using our experience and industry experience. At each reporting period, we assess whether any revisions to assumptions used to determine DAC amortization are required. These reviews and updates may result in amortization acceleration or deceleration, which are referred to as “DAC unlocking”. If the update of assumptions causes total EGP to increase, the rate of DAC amortization will generally decrease, resulting in a current period increase to earnings. A decrease to earnings generally occurs when the assumption update causes the total EGP to decrease.
Effect on DAC amortization of changes in assumptions relating to gross profit components
  For the years ended December 31,
($ in millions) 2017 2016 2015
Investment margin $12
 $(1) $2
Benefit margin (23) 1
 1
Expense margin (2) (2) (2)
Net (deceleration) acceleration $(13) $(2) $1

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Effect on DAC amortization of changes in assumptions relating to gross profit components
  For the years ended December 31,
($ in millions) 2019 2018
Investment margin $23
 $10
Benefit margin 38
 (11)
Expense margin (1) 2
Net acceleration $60
 $1
In 2017,2019, DAC amortization acceleration for changes in the investment margin component of EGP related to interest-sensitive life insurance and was due to continued lowlower projected future interest rates and lower projected investment returns. The deceleration relatedreturns compared to benefit margin primarily related to interest-sensitive life insurance and was due to a decrease in projected mortality.
In 2016, DAC amortization deceleration for changes in the investment margin component of EGP related to interest-sensitive life insurance and was due to increased projected investment margins from a favorable asset portfolio mix.our previous expectations. The acceleration related to benefit margin primarily related to interest-sensitive life insurance and was due to decreased projected interest rates that result in lower than expected persistencyprojected policyholder account values which increases benefits on non-guaranteed products. The expense margin deceleration related primarily toguaranteed products and more refined policy level information and assumptions.
 
variable life insurance and was due to a decrease in projected expenses.
In 2015,2018, DAC amortization acceleration for changes in the investment margin component of EGP related to interest-sensitive life insurance and was due to lower projected investment returns. The accelerationdeceleration related to benefit margin primarily related to interest-sensitive life insurance and was due to a true up of actual inforce data. The deceleration related to expense margin primarily related to interest-sensitive life insurance and was due to a decrease in projected expenses.mortality.

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The following table displays the sensitivity of reasonably likely changes in assumptions included in the gross profit components of investment margin or
benefit margin to amortization of the DAC balance as of December 31, 2017.2019.
($ in millions) Increase/(reduction) Increase/(reduction)
Increase in future investment margins of 25 basis points $54  $52 
Decrease in future investment margins of 25 basis points $(59)   (57) 
    
Decrease in future life mortality by 1% $15  $14 
Increase in future life mortality by 1% $(15)   (14) 
Any potential changes in assumptions discussed above are measured without consideration of correlation among assumptions. Therefore, it would be inappropriate to add them together in an attempt to estimate overall variability in amortization.
For additional detail related to DAC, see the Allstate Life Segment section of the MD&A.
Evaluation of goodwill for impairment Goodwill represents the excess of amounts paid for acquiring businesses over the fair value of the net assets acquired, less any impairment of goodwill recognized. Our goodwill reporting units are equivalent to our reportable segments: Allstate Protection, Service Businesses, Allstate Life and Allstate Benefits to which goodwill has been assigned.
Goodwill by reporting unit
($ in millions) December 31, 2017
Allstate Protection $810
Service Businesses 1,100
Allstate Life 175
Allstate Benefits 96
Total $2,181
Goodwill is recognized when acquired and allocated to reporting units based on which unit is expected to benefit from the synergies of the business combination. Goodwill is not amortized but is tested for impairment at least annually. We perform our annualOur goodwill impairment testing during the fourth quarter of each year based upon data as of the close of the third quarter. We also review goodwill for impairment whenever events or changes in circumstances, such as deteriorating or adverse market conditions, indicate that it is more likely than not that the carrying amount of goodwill may exceed its implied fair value. The goodwill impairment analysis
is performed at the reporting unit level which is equalunits are equivalent to our reportable segments.segments: Allstate Protection, Service Businesses, Allstate Life and Allstate Benefits to which goodwill has been assigned.
In fourth quarter 2017,Upon acquisition, the purchase price of the acquired business is assumed to be its fair value. Subsequently, we adopted new reportable segments, which required us to evaluate goodwill, including the allocation of goodwill to any new reporting units on a relative fair value basis. The reallocation was computed using fair values for the goodwill reporting units determined using discounted cash flow (“DCF”) calculations and market to book multiples derived from a peer company analysis as described below. In conjunction with the reallocation of goodwill, we recognized $125 million of goodwill impairment related to the goodwill allocated to the Allstate Annuities reporting unit reflecting a market-based valuation. The fair value of our remaining goodwill reporting units exceeded their carrying values. To periodically estimate the fair value of our businesses in each goodwill reporting units, we may utilizeunit, utilizing a combination of widely accepted valuation techniques including a stock price and market capitalization analysis, DCFdiscounted cash flow (“DCF”) calculations and an estimate of a business’s fair value using market to book multiples derived from a peer company analysis. The stock price and market capitalization analysis takes into consideration the quoted market price of our outstanding common stock and includes a control premium, derived from relevant historical acquisition activity, in determining the estimated fair value of the consolidated entity before allocating that fair value to individual reporting units. The DCF analysis utilizes long term assumptions for revenues, investment income, benefits, claims, other operating expenses and income taxes to produce projections of both income and cash flows available for dividends that are present valued using the weighted average cost of capital. Market to book multiples represent the mean market to book multiple for selected peer companies with operations similar to our goodwill reporting units to which the multiple is applied. The outputs from these methods are weighted based on the nature of the business and the

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relative amount of market observable assumptions supporting the estimates. The computed values are then weighted to reflect the fair value estimate based on the specific attributes of each goodwill reporting unit.
Estimating the fair value of reporting units is a subjective process that involves the use of significant estimates by management. Regarding all reporting units tested,Changes in market declines inputs
or other events impacting the fair value of these businesses, including discount rates, operating results, investment returns, and strategies and growth rate assumptions, or increases in the level of equity required to support these businesses,among other factors, could result in goodwill impairments, resulting in a charge to income. Certain of our goodwill reporting units are comprised of a combination of legacy and acquired businesses and as a result have substantial internally generated and unrecognized intangibles and fair values that significantly exceed their carrying values. Our Service Businesses goodwill reporting unit is more heavily comprised of newly acquired businesses and as a result does not have a significant excess of fair value over its carrying value attributable to internally generated unrecognized intangibles. Therefore, this reporting unit may be more susceptible to potential future goodwill impairment based on changes to growth or margin assumptions.
The most significant assumptions utilized in the determination of the estimated fair value of the Service Businesses reporting unit are the earnings growth rate and discount rate. The growth rate utilized in our fair value estimates is consistent with our plans to grow these businesses more rapidly over the near-term with more moderated growth rates in later years.
The discount rate, which is consistent with the weighted average cost of capital expected by a market participant, is based upon industry specific required rates of return, including consideration of both debt and equity components of the capital structure. Our discount rate may be impacted by changes in the risk-free rate, cost of debt, equity risk premium and entity specific risks.
Changes in our growth assumptions, including the risk of loss of key customers, or adverse changes in the discount rates could result in a decline in fair value and result in a goodwill impairment charge.
Reserve for property and casualty insurance claims and claims expenseestimation Reserves are established to provide for the estimated costs of paying claims and claims expenses under insurance policies we have issued. Underwriting results are significantly influenced by estimates of property and casualty insurance claims and claims expense reserves. These reserves are an estimate of amounts necessary to settle all outstanding claims, including IBNR, as of the financial statement date.
Characteristics of reservesReserves are established independently of business segment management for each business segment and line of business based on estimates of the ultimate cost to

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settle claims, less losses that have been paid. The significant lines of business are auto, homeowners, and other personal lines for Allstate Protection, and asbestos, environmental, and other discontinued lines for Discontinued Lines and Coverages. Allstate Protection’s claims are typically reported promptly with relatively little reporting lag between the date of occurrence and the date the loss is reported. Auto and homeowners liability losses generally take an average of about two years to settle, while auto physical damage, homeowners property and other personal lines have an average settlement time of less than one year. Discontinued Lines and Coverages involve long-tail losses, such as those related to asbestos and environmental claims, which often involve substantial reporting lags and extended times to settle.
Reserves are the difference between the estimated ultimate cost of losses incurred and the amount of paid losses as of the reporting date. Reserves are estimated for both reported and unreported claims, and include estimates of all expenses associated with processing and settling all incurred claims. We update most of our reserve estimates quarterly and as new information becomes available or as events emerge that may affect the resolution of unsettled claims. Changes in prior reserve estimates (reserve reestimates), which may be material, are determined by comparing updated estimates of ultimate losses to prior estimates, with the differences recorded as property and casualty insurance claims and claims expense in the Consolidated Statements of Operations in the period such changes are determined. Estimating the ultimate cost of claims and claims expenses is an inherently
uncertain and complex process involving a high degree of judgment and is subject to the evaluation of numerous variables.
The actuarial methods used to develop reserve estimates Reserve estimates are derived by using several different actuarial estimation methods that are variations on one primary actuarial technique. The actuarial technique is known as a “chain ladder” estimation process in which historical loss patterns are applied to actual paid losses and reported losses (paid losses plus individual case reserves established by claim adjusters) for an accident year or a report year to create an estimate of how losses are likely to develop over time. An accident year refers to classifying claims based on the year in which the claims occurred. A report year refers to classifying claims based on the year in which the claims are reported. Both classifications are used to prepare estimates of required reserves for payments to be made in the future. The key assumptions affecting our reserve estimates comprise data elements including claim counts, paid losses, case reserves, and development factors calculated with this data.
See Discontinued and Lines and Coverages reserve estimates section for specific disclosures of industry and actuarial best practices for this segment.
In the chain ladder estimation technique, a ratio (development factor) is calculated which compares current period results to results in the prior period for
each accident year. A three-year or two-yearmulti-year average development factor, based on historical results, is usually multiplied by the current period experience to estimate the development of losses of each accident year into the next time period. The development factors for the future time periods for each accident year are compounded over the remaining future periods to calculate an estimate of ultimate losses for each accident year. The implicit assumption of this technique is that an average of historical development factors is predictive of future loss development, as the significant size of our experience database achieves a high degree of statistical credibility in actuarial projections of this type. The effects of inflation are implicitly considered in the reserving process, the implicit assumption being that a multi-year average development factor includes an adequate provision. This assumptionThe development factor estimation methodology may require modification when data changes due to changing claim reporting practices, changing claim settlement patterns, external regulatory or financial influences, or contractual coverage changes. In these situations, actuarial estimation techniques are applied to appropriately modify the “chain ladder” assumptions.  These actuarial techniques are necessary to analyze the effects of changing loss data to develop modified development factor selections. The actuarial estimation techniques include exclusion of unusual losses or aberrations and adjustment of historical data to present conditions.  Actuarially modified patterns of development are calculated with the adjusted historical data.  Actuarial judgment is then applied to make appropriate development factor assumptions needed to develop a best estimate of gross ultimate losses. These developments are discussed further in the Allstate brand loss ratio disclosures in the Allstate Protection Segment sectionand the Claims and Claims Expense Reserves sections of the MD&A.

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How reserve estimates are established and updatedReserve estimates are developed at a very detailed level, and the results of these numerous micro-level best estimates are aggregated to form a consolidated reserve estimate. For example, over one thousand actuarial estimates of the types described above are prepared each quarter to estimate losses for each line of insurance, major components of losses (such as coverages and perils), major states or groups of states and for reported losses and IBNR. The actuarial methods described above are used to analyze the settlement patterns of claims by determining the development factors for specific data elements that are necessary components of a reserve estimation process. Development factors are calculated quarterly and periodically throughout the year for data elements such as claim counts reported and settled, paid losses, and paid losses combined with case reserves. The calculation of development factors from changes in these data elements also impacts claim severity trends, which is a common industry reference used to explain changes in reserve estimates.trends. The historical development patterns for these data elements are used as the assumptions to calculate reserve estimates.
Often, several different estimates are prepared for each detailed component, incorporating alternative

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analyses of changing claim settlement patterns and other influences on losses, from which we select our best estimate for each component, occasionally incorporating additional analyses and actuarial judgment, as described above. These micro-level estimates are not based on a single set of assumptions. Actuarial judgments that may be applied to these components of certain micro-level estimates generally do not have a material impact on the consolidated level of reserves. Moreover, this detailed micro-level process does not permit or result in a compilation of a company-wide roll up to generate a range of needed loss reserves that would be meaningful. Based on our review of these estimates, our best estimate of required reserves for each state/
line/coverage component is recorded for each accident year, and the required reserves for each component are summed to create the reserve balance carried on our Consolidated Statements of Financial Position.
Reserves are reestimated quarterly and periodically throughout the year, by combining historical results with current actual results to calculate new development factors. This process continuously incorporates the historic and latest actual trends, and other underlying changes in the data elements used to calculate reserve estimates. New development factors are likely to differ from previous development factors used in prior reserve estimates because actual results (claims
(claims reported or settled, losses paid, or changes to case reserves) occur differently than the implied assumptions contained in the previous development factor calculations. If claims reported, paid losses, or case reserve changes are greater or less than the levels estimated by previous development factors, reserve reestimates increase or decrease. When actual development of these data elements is different than the historical development pattern used in a prior period reserve estimate, a new reserve is determined. The difference between indicated reserves based on new reserve estimates and recorded reserves (the previous estimate) is the amount of reserve reestimate and is recognized as an increase or decrease in claims and claims expense in the Consolidated Statements of Operations. Total net reserve reestimates, after-tax, favorable impact on net income applicable to common shareholders were 10.6% favorable2.2%, 10.0% and 9.5% in 2019, 2018 and 2017, 0.6% favorable in 2016 and 2.6% unfavorable in 2015.respectively. The 3-year average of net reserve reestimates as a percentage of total reserves was a favorable 1.3%2.1% for Allstate Protection, an unfavorable 5.8%6.9% for Discontinued Lines and Coverages and an unfavorable 6.1%a favorable 1.1% for Service Businesses, each of these results being consistent within a reasonable actuarial tolerance for ourthe respective businesses. A more detailed discussion of reserve reestimates is presented in the Claims and Claims Expense Reserves section of the MD&A.
Net claims and claims expense reserves by segment and line of businessNet claims and claims expense reserves by segment and line of businessNet claims and claims expense reserves by segment and line of business  
 As of December 31, As of December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Allstate Protection            
Auto $14,051
 $13,530
 $12,459
 $14,728
 $14,378
 $14,051
Homeowners 2,205
 1,989
 1,937
 2,138
 2,157
 2,205
Other lines 2,105
 2,078
 2,044
 2,530
 2,290
 2,105
Total Allstate Protection 18,361
 17,597
 16,440
 19,396
 18,825
 18,361
Discontinued Lines and Coverages            
Asbestos 884
 912
 960
 810
 866
 884
Environmental 166
 179
 179
 179
 170
 166
Other discontinued lines 357
 354
 377
 376
 355
 357
Total Discontinued Lines and Coverages 1,407
 1,445
 1,516
 1,365
 1,391
 1,407
Total Service Businesses 86
 24
 21
 39
 52
 86
Total net claims and claims expense reserves $19,854
 $19,066
 $17,977
 $20,800
 $20,268
 $19,854







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Allstate Protection reserve estimate
Factors affecting reserve estimatesReserve estimates are developed based on the processes and historical development trends described above. These estimates are considered in conjunction with known facts and interpretations of circumstances and factors including our experience with similar cases, actual claims paid, historical trends involving claim payment patterns and pending levels of unpaid claims, loss management programs, product mix and contractual terms, changes in law and regulation, judicial decisions, and economic conditions. When we experience changes of the type previously mentioned, we may need to apply actuarial judgment in the determination and selection of development factors considered more reflective of the new trends, such as combining shorter or longer periods of historical results with current actual results to produce development factors based
on two-year, three-year, or longer development periods to reestimate our reserves. For example, if a legal change is expected to have a significant impact on the development of claim severity for a coverage which is part of a particular line of insurance in a specific state, actuarial judgment is applied to determine appropriate development factors that will most accurately reflect the expected impact on that specific estimate. Another example would be when a change in economic conditions is expected to affect the cost of repairs to damaged autos or property for a particular line, coverage, or state, actuarial judgment is applied to determine appropriate development factors to use in the reserve estimate that will most accurately reflect the expected impacts on severity development.

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As claims are reported, for certain liability claims of sufficient size and complexity, the field adjusting staff establishes case reserve estimates of ultimate cost, based on their assessment of facts and circumstances related to each individual claim. For other claims which occur in large volumes and settle in a relatively short time frame, it is not practical or efficient to set case reserves for each claim, and a statistical case reserve is set for these claims based on estimation techniques described above. In the normal course of business, we may also supplement our claims processes by utilizing third partythird-party adjusters, appraisers, engineers, inspectors, and other professionals and information sources to assess and settle catastrophe and non-catastrophe related claims.
Historically, the case reserves set by the field adjusting staff have not proven to be an entirely accurate estimate of the ultimate cost of claims. To provide for this, a development reserve is estimated using the processes described above and allocated to pending claims as a supplement to case reserves. Typically, the case, including statistical case, and supplemental development reserves comprise about 90% of total reserves.
Another major component of reserves is IBNR, which comprises about 10% of total reserves. IBNR can be a small percentage of reserves for relatively short-term claims, such as auto physical damage claims, or a large percentage of reserves for claims that have uncertain payout requirements over a long period of
time, such as auto injury and MCCA claims. All major components of reserves are affected by changes in claim frequency as well as claim severity.
Generally, the initial reserves for a new accident year are established based on actual claim frequency and severity assumptions for different business segments, lines and coverages based on historical relationships to relevant inflation indicators. Reserves for prior accident years are statistically determined using processes described above. Changes in auto claim frequency may result from changes in mix of business, the rate of distracted driving, miles driven or other macroeconomic factors. Changes in auto current year claim severity are generally influenced by inflation in the medical and auto repair sectors of the economy and the effectiveness and efficiency of our claim practices. We mitigate these effects through various loss management programs. Injury claims are affected largely by medical cost inflation while physical damage claims are affected largely by auto repair cost inflation and used car prices. For auto physical damage coverages, we monitor our rate of increase in average cost per claim against the Maintenanceauto maintenance, repair, parts and Repairequipment price index and the Parts and Equipment price index and other external indices. We believe our claim settlement initiatives, such as improvements to the claim review and settlement process, the use of special investigative units to detect fraud and handle suspect claims, litigation management and defense strategies, as well as various other loss management initiatives underway, contribute to the mitigation of injury and physical damage severity trends.
Changes in homeowners current year claim severity are generally influenced by inflation in the cost
of building materials, the cost of construction and property repair services, the cost of replacing home furnishings and other contents, the types of claims that qualify for coverage, deductibles, other economic and environmental factors and the effectiveness and efficiency of our claim practices. We employ various loss management programs to mitigate the effect of these factors.
As loss experience for the current year develops for each type of loss, it is monitored relative to initial assumptions until it is judged to have sufficient statistical credibility. From that point in time and forward, reserves are reestimated using statistical actuarial processes to reflect the impact actual loss trends have on development factors incorporated into the actuarial estimation processes. Statistical credibility is usually achieved by the end of the first calendar year; however, when trends for the current accident year exceed initial assumptions sooner, they are usually determined to be credible, and reserves are increased accordingly.
The very detailed processes for developing reserve estimates, and the lack of a need and existence of a common set of assumptions or development factors, limits aggregate reserve level testing for variability of data elements. However, by applying standard actuarial methods to consolidated historic accident year loss data for major loss types, comprising auto injury losses, auto physical damage losses and

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homeowner losses, we develop variability analyses consistent with the way we develop reserves by measuring the potential variability of development factors, as described in the section titled “Potential Reserve Estimate Variability” below.
Causes of reserve estimate uncertainty Since reserves are estimates of unpaid portions of claims and claims expenses that have occurred, including IBNR losses, the establishment of appropriate reserves, including reserves for catastrophe losses, requires regular reevaluation and refinement of estimates to determine our ultimate loss estimate.
At each reporting date, the highest degree of uncertainty in estimates for most of our losses from ongoing businesses arise from claims remaining to be settled for the current accident year and the most recent preceding accident year. The greatest degree of uncertainty exists in the current accident year because the current accident year contains the greatest proportion of losses that have not been reported or settled but must be estimated as of the current reporting date. Most of these losses relate to damaged property such as automobiles and homes, and medical care for injuries from accidents. During the first year after the end of an accident year, a large portion of the total losses for that accident year are settled. When accident year losses paid through the end of the first year following the initial accident year are incorporated into updated actuarial estimates, the trends inherent in the settlement of claims emerge more clearly. Consequently, this is the point in time at which we tend to make our largest reestimates of losses for an accident year. After the second year, the losses that we pay for an accident year typically relate

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to claims that are more difficult to settle, such as those involving serious injuries or litigation. Private passenger auto insurance provides a good illustration of the uncertainty of future loss estimates: our typical annual percentage payout of reserves remaining at December 31 for an accident year is approximately 45% in the first year after the end of the accident year, 20% in the second year, 15% in the third year, 10% in the fourth year, and the remaining 10% thereafter.
Reserves for catastrophe lossesCatastrophe lossesare an inherent risk of the property and casualty insurance industry that have contributed, and will continue to contribute, to potentially material year-to-year fluctuations in our results of operations and financial position. We define a “catastrophe” as an event that produces pre-tax losses before reinsurance in excess of $1 million and involves multiple first party policyholders, or a winter weather event that produces a number of claims in excess of a preset, per-event threshold of average claims in a specific area, occurring within a certain amount of time following the event. Catastrophes are caused by various natural events including high winds, winter storms and freezes, tornadoes, hailstorms, wildfires, tropical storms, hurricanes, earthquakes and volcanoes. We are also exposed to man-made catastrophic events, such as certain types of terrorism or industrial accidents. The nature and level of catastrophes in any period cannot be reliably predicted.
The estimation of claims and claims expense reserves for catastrophe losses also comprises estimates of losses from reported claims and IBNR, primarily for damage to property. In general, our estimates for catastrophe reserves are based on claim adjuster inspections and the application of historical loss development factors as described above. However, depending on the nature of the catastrophe, the estimation process can be further complicated. For example, for hurricanes, complications could include the inability of insureds to promptly report losses, limitations placed on claims adjusting staff affecting their ability to inspect losses, determining whether losses are covered by our homeowners policy (generally for damage caused by wind or wind driven rain) or specifically excluded coverage caused by flood, estimating additional living expenses, and assessing the impact of demand surge, exposure to mold damage, and the effects of numerous other considerations, including the timing of a catastrophe in relation to other events, such as at or near the end of a financial reporting period, which can affect the availability of information needed to estimate reserves for that reporting period. In these situations, we may need to adapt our practices to accommodate these circumstances in order to determine a best estimate of our losses from a catastrophe. For example, to complete estimates for certain areas affected by catastrophes not yet inspected by our claims adjusting staff, or where we believed our historical loss development factors were not predictive, we rely on analysis of actual claim notices received compared to total PIF, as well as visual, governmental and third partythird-party information, including aerial photos, using dronessatellites, aircrafts and satellites,drones, area observations, and
data on wind speed and flood depth to the extent available.
Potential reserve estimate variability The aggregation of numerous micro-level estimates for each business segment, line of insurance, major components of losses (such as coverages and perils), and major states or groups of states for reported losses and IBNR forms the reserve liability recorded in the Consolidated Statements of Financial Position. Because of this detailed approach to developing our reserve estimates, there is not a single set of assumptions that determines our reserve estimates at the consolidated level. Given the numerous micro-level estimates for reported losses and IBNR, management does not believe the processes that we follow will produce a statistically credible or reliable actuarial reserve range that would be meaningful. Reserve estimates, by their very nature, are very complex to determine and subject to significant judgment, and do not represent an exact determination for each outstanding claim. Accordingly, as actual claims, paid losses, and/or case reserve results emerge, our estimate of the ultimate cost to settle will be different than previously estimated.
To develop a statistical indication of potential reserve variability within reasonably likely possible outcomes, an actuarial technique (stochastic modeling) is applied to the countrywide consolidated data elements for paid losses and paid losses combined with case reserves separately for injury losses, auto

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physical damage losses, and homeowners losses excluding catastrophe losses. Based on the combined historical variability of the development factors calculated for these data elements, an estimate of the standard error or standard deviation around these reserve estimates is calculated within each accident year for the last twelve years for each type of loss. The variability of these reserve estimates within one standard deviation of the mean (a measure of frequency of dispersion often viewed to be an acceptable level of accuracy) is believed by management to represent a reasonable and statistically probable measure of potential variability. Based on our products and coverages, historical experience, the statistical credibility of our extensive data and stochastic modeling of actuarial chain ladder methodologies used to develop reserve estimates, we estimate that the potential variability of our Allstate Protection reserves, excluding reserves for catastrophe losses, within a reasonable probability of other possible outcomes, may be approximately plus or minus 4%, or plus or minus $750$800 million in net income applicable to common shareholders at the newly enacted 21% U.S. corporate tax rate.shareholders. A lower level of variability exists for auto injury losses, which comprise approximately 80% of reserves, due to their relatively stable development patterns over a longer duration of time required to settle claims. Other types of losses, such as auto physical damage, homeowners losses and other personal lines losses, which comprise about 20% of reserves, tend to have greater variability but are settled in a much shorter period of time. Although this evaluation reflects most reasonably likely outcomes, it is possible the final outcome may fall below or above these amounts. Historical variability of reserve

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estimates is reported in the Claims and Claims Expense Reserves section of the MD&A.
Reserves for Michigan and New Jersey unlimited personal injury protection Claims and claims expense reserves include reserves for Michigan mandatory unlimited personal injury protection coverage to insureds involved in qualifying motor vehicle accidents. The administration of this program is through the MCCA, a state-mandated, non-profit association of which all insurers actively writing automobile coverage in Michigan are members.
The comprehensive process employed to estimate MCCA covered losses involves a number of activities including the comprehensive review and interpretation of MCCA actuarial reports, other MCCA members’ reports and our personal injury protection loss trends which have increased in severity over time. A significant portion of incurred claim reserves can be attributed to a small number of catastrophic claims and thus a large portion of the recoverable is similarly concentrated. We conduct comprehensive claim file reviews to develop case reserve type estimates of specific claims, which have increasedinform our view of future claim development and longevity of claimants. Each year, we update the actuarial estimate of our ultimate reserves and recoverables. We report our paid and unpaid claims based on MCCA requirements and are considering the value of reportingrequirements. The MCCA develops its own reserving estimates based on its own reserve methodologies, which may not align with our case reserves, which include our best estimate of the ultimate claim
cost excluding IBNR, for the MCCA to verify their reserves.estimations. The MCCA does not provide member companies with its estimate of a company’s claim costs. We continue to update each comprehensive claim file case reserve estimate when there is a significant change in the status of the claimant, or once every three years if there have been no significant changes.
We provide similar personal injury protection coverage in New Jersey for auto policies issued or renewed in New Jersey prior to 1991 that is administered by PLIGA. We use similar actuarial estimating techniques as for the MCCA exposures to estimate loss reserves for unlimited personal injury protection coverage for policies covered by PLIGA. We continue to update our estimates for these claims as the status of claimantsclaimant’s changes. However, unlimited coverage was no longer offered after 1991,1991; therefore, no new claimants are being added.
Reserve estimates are confidential and proprietary and by their nature are very complex to determine and subject to significant judgments, andjudgments. Reserve estimates do not represent an exact determination for each outstanding claim. Claims may be subject to litigation. As actual claims, paid losses and/or case reserve results emerge, our estimate of the ultimate cost to settle may be materially greater or less than previously estimated amounts.
For additional information related to indemnification recoverables, see Item 1 - Regulation, Indemnification Programs and Note 10 of the consolidated financial statements.
Adequacy of reserve estimates We believe our net claims and claims expense reserves are appropriately
established based on available methodologies, facts, technology, laws and regulations. We calculate and record a single best reserve estimate, in conformance with generally accepted actuarial standards and practices, for each line of insurance, its components (coverages and perils) and state, for reported losses and for IBNR losses, and as a result we believe that no other estimate is better than our recorded amount. Due to the uncertainties involved, the ultimate cost of losses may vary materially from recorded amounts, which are based on our best estimates.
Discontinued Lines and Coverages reserve estimates
Characteristics of Discontinued Lines exposureOur exposure to asbestos, environmental and other discontinued lines claims arise principally from assumed reinsurance coverage written during the 1960s through the mid-1980s, including reinsurance on primary insurance written on large U.S. companies, and from direct excess commercial insurance written from 1972 through 1985, including substantial excess general liability coverages on large U.S. companies. Additional exposure stems from direct primary commercial insurance written during the 19601960s through the mid-1980s. Asbestos claims relate primarily to bodily injuries asserted by peopleclaimants who were exposed to asbestos or products containing asbestos. Environmental claims relate primarily to pollution and related clean-up costs. Other discontinued lines exposures primarily relate to general liability and product liability mass tort claims, such as those for medical devices and other products, workers’ compensation claims and claims for various other

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coverage exposures other than asbestos and environmental.
In 1986, the general liability policy form used by us and others in the property and casualty industry was amended to introduce an “absolute pollution exclusion,” which excluded coverage for environmental damage claims, and to add an asbestos exclusion. Most general liability policies issued prior to 1987 contain annual aggregate limits for product liability coverage. General liability policies issued in 1987 and thereafter contain annual aggregate limits for product liability coverage and annual aggregate limits for all coverages. Our experience to date is that these policy form changes have limited the extent of our exposure to environmental and asbestos claim risks.
Our exposure to liability for asbestos, environmental and other discontinued lines losses manifests differently depending on whether it arises from assumed reinsurance coverage, direct excess commercial insurance or direct primary commercial insurance. The direct insurance coverage we provided that covered asbestos, environmental and other discontinued lines was substantially “excess” in nature.
Direct excess commercial insurance and reinsurance involve coverage written by us for specific layers of protection above retentions and other insurance plans. The nature of excess coverage and reinsurance provided to other insurers limits our exposure to loss to specific layers of protection in excess of policyholder retention on primary insurance

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2019 Form 10-KApplication of Critical Accounting Estimates

plans. Our exposure is further limited by the significant reinsurance that we had purchased on our direct excess business.
Our assumed reinsurance business involved writing generally small participations in other insurers’ reinsurance programs. The reinsured losses in which we participate may be a proportion of all eligible losses or eligible losses in excess of defined retentions. The majority of our assumed reinsurance exposure, approximately 85%, is for excess of loss coverage, while the remaining 15% is for pro-rata coverage.
Our direct primary commercial insurance business did not include coverage to large asbestos manufacturers. This business comprises a cross section of policyholders engaged in many diverse business sectors throughout the country.
How reserve estimates are established and updatedWe conduct an annual review in the third quarter to evaluate, establish and establishadjust as necessary, asbestos, environmental and other discontinued lines reserves. Changes to reserves are recorded in the reporting period in which they are determined. Using established industry and actuarial best practices and assuming no change in the regulatory or economic environment, this detailed and comprehensive methodology determines asbestos reserves based on
assessments of the characteristics of exposure (i.e. claim activity, potential liability, jurisdiction, products versus non-products exposure) presented by individual policyholders, and determines environmental reserves based on assessments of the characteristics of exposure (i.e. environmental damages, respective shares of liability of potentially responsible parties, appropriateness and cost of remediation) to pollution and related clean-up costs. The number and cost of these claims isare affected by intense advertising by trial lawyers seeking asbestos plaintiffs, and entities with asbestos exposure seeking bankruptcy protection as a result of asbestos liabilities, initially causing a delay in the reporting of claims, often followed by an acceleration and an increase in claims and claims expenses as settlements occur.
After evaluating our insureds’ probable liabilities for asbestos and/or environmental claims, we evaluate our insureds’ coverage programs for such claims. We consider our insureds’ total available insurance coverage, including the coverage we issued. We also consider relevant judicial interpretations of policy language and applicable coverage defenses or determinations, if any.
Evaluation of both the insureds’ estimated liabilities and our exposure to the insureds depends heavily on an analysis of the relevant legal issues and litigation environment. This analysis is conducted by our specialized claims adjusting staff and legal counsel. Based on these evaluations, case reserves are established by claims adjusting staff and actuarial analysis is employed to develop an IBNR reserve, which includes estimated potential reserve development and claims that have occurred but have not been reported. As of December 31, 20172019 and 2016,2018, IBNR was 53%49% and 57%50%, respectively, of combined net asbestos and environmental reserves.
For both asbestos and environmental reserves, we also evaluate our historical direct net loss and expense paid and incurred experience to assess any emerging trends, fluctuations or characteristics suggested by the aggregate paid and incurred activity.
Other Discontinued Lines and Coverages
Characteristics of other exposuresOther mass torts includes direct excess commercial and reinsurance general liability coverage provided for cumulative injury losses other than asbestos and environmental. Workers’ compensation and commercial and other include run-off from discontinued direct primary, direct excess commercial and reinsurance commercial insurance operations of various coverage exposures other than asbestos and environmental. Reserves are based on considerations similar to those described above, as they relate to the characteristics of specific individual coverage exposures.

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Reserves for other discontinued lines
 As of December 31, As of December 31,
($ in millions) 2017 2016 2015 2019 2018
Other mass torts $150
 $142
 $162
 $177
 $148
Workers’ compensation 73
 76
 88
 66
 69
Commercial and other 134
 136
 127
 133
 138
Other discontinued lines $357
 $354
 $377
 $376
 $355
Potential reserve estimate variability Establishing Discontinued Lines and Coverages net loss reserves for asbestos, environmental and other discontinued lines claims is subject to uncertainties that are much greater than those presented by other types of property and casualty claims. Among the complications are lack of historical data, long reporting delays, uncertainty as to the number and identity of insureds with potential exposure and unresolved legal issues regarding policy coverage; unresolved legal issues regarding the determination, availability and timing of exhaustion of policy limits; plaintiffs’ evolving and expanding theories
of liability; availability and collectability of recoveries from reinsurance; retrospectively determined premiums and other contractual agreements; estimates of the extent and timing of any contractual liability; the impact of bankruptcy protection sought by various asbestos producers and other asbestos defendants; and other uncertainties. There are also complex legal issues concerning the interpretation of various insurance policy provisions and whether those losses are covered, or were ever intended to be covered, and could be recoverable through retrospectively determined premium, reinsurance or

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other contractual agreements. Courts have reached different and sometimes inconsistent conclusions as to when losses are deemed to have occurred and which policies provide coverage; what types of losses are covered; whether there is an insurer obligation to defend; how policy limits are determined; how policy exclusions and conditions are applied and interpreted; and whether clean-up costs represent insured property damage. Our reserves for asbestos and environmental exposures could be affected by tort reform, class action litigation, and other potential legislation and judicial decisions. Environmental exposures could also be affected by a change in the existing federal Superfund law and similar state statutes. There can be no assurance that any reform legislation will be enacted or that any such legislation will provide for a fair, effective and cost-efficient system for settlement of asbestos or environmental claims. We believe these issues are not likely to be resolved in the near future, and the ultimate costs may vary materially from the amounts currently recorded resulting in material changes in loss reserves. Historical variability of reserve estimates is demonstrated in the Claims and Claims Expense Reserves section of the MD&A.
Adequacy of reserve estimates Management believes its net loss reserves for asbestos, environmental asbestos and other discontinued lines exposures are appropriately established based on available facts, technology, laws, regulations, and assessments of other pertinent factors and characteristics of exposure (i.e. claim activity, potential liability, jurisdiction, products versus non-products exposure) presented by
individual policyholders, assuming no change in the legal, legislative or economic environment. Due to the uncertainties and factors described above, management believes it is not practicable to develop a meaningful range for any such additional net loss reserves that may be required.
Further discussion of reserve estimates For further discussion of these estimates and quantification of the impact of reserve estimates, reserve reestimates and assumptions, see Notes 8 and 14 of the consolidated financial statements and the Claims and Claims Expense Reserves section of the MD&A.
Reserve for life-contingent contract benefits estimationDue to the long termlong-term nature of traditional life insurance, life-contingent immediate annuities and voluntary accident and health insurance products,benefits are payable over many years; accordingly, the reserves are calculated as the present value of future expected benefits to be paid, reduced by the present value of future expected net premiums. Long-term actuarial assumptions of future investment yields, mortality, morbidity, policy terminations and expenses are used when establishing the reserve for life-contingent contract benefits payable under these insurance policies. These assumptions, which for traditional life insurance are applied using the net level
premium method, include provisions for adverse deviation and generally vary by characteristics such as type of coverage, year of issue and policy duration. Future investment yield assumptions are determined based upon prevailing investment yields as well as estimated reinvestment yields. Mortality, morbidity and policy termination assumptions are based on our experience and industry experience. Expense assumptions include the estimated effects of inflation and expenses to be incurred beyond the premium-paying period. These assumptions are established at the time the policy is issued, are consistent with assumptions for determining DAC amortization for these policies, and are generally not changed during the policy coverage period. However, if actual experience emerges in a manner that is significantly adverse relative to the original assumptions, adjustments to DAC or reserves may be required resulting in a charge to earnings which could have a material effect on our operating results and financial condition.
We periodically review the adequacy of reserves and recoverability of DAC for these policies using actual experience and current assumptions. In the event actual experience and current assumptions are adverse compared to the original assumptions and a premium deficiency is determined to exist, any remaining unamortized DAC balance must be expensed to the extent not recoverable and the

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establishment of a premium deficiency reserve may be required.
Prior to fourth quarter 2017, we evaluatedWe evaluate our traditional life insurance products and immediate annuities with life contingencies on an aggregate basis. In conjunction with the segment changes in fourth quarter 2017, traditional life insurance products, immediate annuities with life contingencies, and voluntary accident and health insurance are reviewed individually. In 2017, 20162019 and 2015,2018, our reviews concluded that no premium deficiency adjustments were necessary. As of December 31, 2017,2019, traditional life insurance hasand accident and health insurance both have a substantial sufficiency.
As of December 31, 2017,2019, there is marginal sufficiency in the evaluation of immediate annuities with life contingencies. Sufficiencycontingencies which has been adversely impacted primarily due toby sub-standard structured settlement mortality expectations.expectations, where annuitants are living longer than originally anticipated, and the impact of interest rates, which are lower than originally anticipated and are expected to remain low for an extended period. The sufficiency represents approximately 86% and 1%3% of applicable reserves for Allstate Annuities as of December 31, 2017 for Allstate Life and Allstate Annuities, respectively.2019. Additional reserves may be required in future periods if the evaluationmortality and interest rates continue to develop in a manner that results in a premium deficiency.
In 2016, we completed a mortality study for our structured settlement annuities with life contingencies.
The study indicated that annuitants are living longer and receiving benefits for a longer period than originally estimated due to medical advances and access to medical care. The results of the study were included in the premium deficiency and profits followed by losses evaluations as of December 31, 2016, and no adjustments were recognized.
In 2016, there was a favorable change in the long-term investment yield assumptions due to investment strategy changes to increase performance-based investments and equity securities. The favorable impact of higher long-term investment yield assumptions more than offset the impact of unfavorable mortality assumptions. The investment strategy changes for immediate annuities are discussed further in the Allstate Annuities Segment section of the MD&A.
The following table displays the sensitivity of permanent changes in the future investment yield assumption included in the annuity premium deficiency evaluation to the sufficiency balance as of December 31, 2017.2019.
($ in millions) 
Increase/(reduction)
in sufficiency
 
Change in sufficiency as a percentage of applicable reserves

 
Increase/(reduction)
in sufficiency
 
Change in sufficiency as a percentage of applicable reserves

Increase in future investment yields of 25 basis points $207 3% $200 3%
Decrease in future investment yields of 25 basis points $(219) (3)% $(211) (3)%

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2019 Form 10-KApplication of Critical Accounting Estimates

We also review these policies for circumstances where projected profits would be recognized in early years followed by projected losses in later years. In 2017, 20162019 and 2015,2018, our reviews concluded that there were no projected losses following projected profits in each long-term projection.
We will continue to monitor the experience of our traditional life insurance and immediate annuities. We periodically complete comprehensive mortality studies for our structured settlement annuities with life contingencies to determine whether annuitants are living for a longer period than originally estimated. We anticipate that mortality, investment and reinvestment yields, mortality, and policy terminations are the factors that would be most likely to require premium deficiency adjustments to these reserves or related DAC. Mortality rates and investment and reinvestment yields are the factors that would be most likely to require a profits followed by losses liability accrual.
For further detail on the reserve for life-contingent contract benefits, see Note 9 of the consolidated financial statements.
Pension and other postretirement plans net costs and assumptions Our defined benefit pension plans cover most full-time employees, certain part-time employees and employee-agents. Benefits are based primarily on a cash balance formula; however, certain participants have a significant portion of their benefits attributable to a former final average pay formula. 88% of the projected benefit obligation (“PBO”) of our primary qualified employee plan is related to the former final average pay formula. See Note 17 of the consolidated financial statements for a discussion of these plans and their effect on the consolidated financial statements.
Our pension and other postretirement benefit costs are calculated using various actuarial assumptions and methodologies. These assumptions include discount rates, health care cost trend rates, inflation, expected returns on plan assets, mortality and other factors. The assumptions utilized in recording the obligations under our pension plans represent our best estimates and we believe they are reasonable based on information as to historical experience and performance as well as other factors that might cause future expectations to differ from past trends.
Net costs for our defined benefit plans are recognized on the Consolidated Statements of Operations and consist of two elements: 1) costs comprised of service and interest costs, expected return of plan assets and amortization of prior service credit which are reported in property and casualty claims and claims expense, operating costs and expenses, net investment income and, if applicable, restructuring charges and 2) remeasurement gains and losses comprised of changes in actuarial assumptions and the difference between actual and expected returns on plan assets which are recognized immediately in earnings as part of pension and other postretirement remeasurement gains and losses.

We recognize expected returns on plan assets using an unadjusted fair value method. Our policy is to remeasure our pension and postretirement plans on a quarterly basis. We immediately recognize remeasurement of projected benefit obligation and plan assets in earnings as it provides greater transparency of our economic obligations in accounting results and better aligns the recognition of the effects of economic and interest rate changes on pension and other postretirement plan assets and liabilities in the year in which the gains and losses are incurred.
Differences in actual experience or changes in assumptions affect our pension and other postretirement obligations, plan assets and expenses. The primary factors contributing to pension and postretirement remeasurement gains and losses are 1) changes in the discount rate used to value pension and postretirement obligations as of the measurement date, 2) differences between the expected and the actual return on plan assets, 3) changes in demographic assumptions, including mortality and participant experience.
Pension and other postretirement service cost, interest cost, expected return on plan assets and amortization of prior service credits are allocated to our reportable segments. The pension and other postretirement remeasurement gains and losses are reported in the Corporate and Other segment.
Impact of assumption changes to net cost for pension and other postretirement plans Due to changes in assumptions and the difference between actual and expected returns on plan assets as described below, we recognized pension and other postretirement remeasurement losses of $114 million in 2019 compared to $468 million in 2018.
The discount rate is based on rates at which expected pension benefits attributable to past employee service could effectively be settled on a present value basis at the measurement date. We develop the assumed discount rate by utilizing the weighted average yield of a theoretical dedicated portfolio derived from non-callable bonds and bonds with a make-whole provision available in the Bloomberg corporate bond universe having ratings of at least “AA” by S&P or at least “Aa” by Moody’s on the measurement date with cash flows that match expected plan benefit requirements. Significant changes in discount rates, such as those caused by changes in the credit spreads, yield curve, the mix of bonds available in the market, the duration of selected bonds and expected benefit payments, may result in volatility in pension cost. The weighted average discount rate used to measure the benefit obligation decreased to 3.31% in 2019 compared to 4.31% in 2018. Pension and other postretirement remeasurement losses due to declines in the weighted average discount rate were $633 million in 2019 compared to gains of $392 million in 2018.
The expected long-term rate of return on plan assets reflects the average rate of earnings expected on plan assets. While this rate reflects long-term

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assumptions and is consistent with long-term historical returns, sustained changes in the market or changes in the mix of plan assets may lead to revisions in the assumed long-term rate of return on plan assets that may result in variability of pension cost. Differences between the actual return on plan assets and the expected long-term rate of return on plan assets are immediately recognized through earnings upon remeasurement. Short-term asset performance can differ significantly from the expected rate of return, especially in volatile markets. In 2019, the actual return on plan assets compared to our expected return was a gain of $832 million compared to a loss of $727 million in 2018. The improvement was primarily due to strong equity market performance and declines in interest rates which increased the fair value of our fixed income investments.
We complete periodic evaluations of demographic information and historical experience that affects our pension and other postretirement obligations to identify any required changes to long-term actuarial
assumptions and methodologies. Demographic assumptions affect both our pension and postretirement plans and include elements such as retirement rates and participation rates in our postretirement programs, among other factors. These actuarial assumption updates affect our pension and other postretirement obligations and are incorporated into our best estimates of these assumptions. Actuarial assumption updates that affect our pension and other postretirement obligations resulted in remeasurement losses of $313 million in 2019 compared to losses of $133 million in 2018.
The assumed health care trend rate represents the rate at which health care costs are assumed to increase and is based on historical and expected experience. Assumed health care cost trend rates have a significant effect on the amounts reported for the postretirement health care plans. An increase in the trend rate would increase our obligation and expense.
Sensitivity of assumption changes included in the calculation of net cost as of December 31, 2019
($ in millions) Basis/percentage point change Increase (decrease) to net cost
Pension plans discount rate +100 basis points $(842)
 -100 basis points 1,045
Expected long-term rate of return on assets +100 basis points (59)
 -100 basis points 59
Postretirement plans assumed health care cost trend rate +1% 27
 -1% (23)



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2019 Form 10-K

Regulation and Legal Proceedings
We are subject to extensive regulation and we are involved in various legal and regulatory actions, all of which have an effect on specific aspects of our business. For a detailed discussion of the legal and regulatory actions in which we are involved, see Note 14 of the consolidated financial statements.
Pending Accounting Standards
There are several pending accounting standards that we have not implemented because the implementation date has not yet occurred. For a discussion of these pending standards, see Note 2 of the consolidated financial statements.
The effect of implementing certain accounting standards on our financial results and financial condition is often based in part on market conditions at the time of implementation of the standard and other factors we are unable to determine prior to implementation. For this reason, we are sometimes unable to estimate the effect of certain pending accounting standards until the relevant authoritative body finalizes these standards or until we implement them.

Item 7A.  Quantitative and Qualitative Disclosures About Market Risk
Information required for Item 7A is incorporated by reference to the material under the caption “Market Risk” in Part II, Item 7 of this report.

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Item 8.  Financial Statements and Supplementary Data
Consolidated Financial Statements


 Page
 
 
 
Consolidated Statements of Shareholders’ Equity 
 
   
 
Note 1General
Note 2Summary of Significant Accounting Policies
Note 3Acquisitions
Note 4Reportable Segments
Note 5Investments
Note 6Fair Value of Assets and Liabilities
Note 7Derivative Financial Instruments and Off-balance Sheet Financial Instruments
Note 8Reserve for Property and Casualty Insurance Claims and Claims Expense
Note 9Reserve for Life-Contingent Contract Benefits and Contractholder Funds
Note 10Reinsurance and Indemnification
Note 11Deferred Policy Acquisition and Sales Inducement Costs
Note 12Capital Structure
Note 13Company Restructuring
Note 14Commitments, Guarantees and Contingent Liabilities
Note 15Income Taxes
Note 16Statutory Financial Information and Dividend Limitations
Note 17Benefit Plans
Note 18Equity Incentive Plans
Note 19Supplemental Cash Flow Information
Note 20Other Comprehensive Income
Note 21Quarterly Results (unaudited)
   
 




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The Allstate Corporation and Subsidiaries
Consolidated Statements of Operations
 Years Ended December 31, Years Ended December 31,
($ in millions, except per share data)

 2017 2016 2015 2019 2018 2017
Revenues            
Property and casualty insurance premiums (net of reinsurance ceded of $971, $987 and $1,006) $32,300
 $31,307
 $30,309
Life premiums and contract charges (net of reinsurance ceded of $303, $309 and $332) 2,378
 2,275
 2,158
Property and casualty insurance premiums (net of reinsurance ceded and indemnification programs of $1,122, $1,016 and $971) $36,076
 $34,048
 $32,300
Life premiums and contract charges (net of reinsurance ceded of $285, $290 and $303) 2,501
 2,465
 2,378
Other revenue 1,054
 939
 883
Net investment income 3,401
 3,042
 3,156
 3,159
 3,240
 3,401
Realized capital gains and losses:            
Total other-than-temporary impairment (“OTTI”) losses (146) (313) (452) (48) (13) (146)
OTTI losses reclassified to other comprehensive income (4) 10
 36
OTTI losses reclassified to (from) other comprehensive income ("OCI") 1
 (1) (4)
Net OTTI losses recognized in earnings (150)
(303)
(416) (47)
(14)
(150)
Sales and other realized capital gains and losses 595
 213
 446
Sales and valuation changes on equity investments and derivatives 1,932
 (863) 595
Total realized capital gains and losses 445

(90)
30
 1,885

(877)
445
Total revenues 38,524

36,534

35,653
 44,675

39,815

39,407
            
Costs and expenses            
Property and casualty insurance claims and claims expense (net of reinsurance ceded of $1,807, $1,116 and $602) 21,929
 22,221
 21,034
Life contract benefits (net of reinsurance ceded of $179, $208 and $219) 1,923
 1,857
 1,803
Interest credited to contractholder funds (net of reinsurance ceded of $25, $26 and $25) 690
 726
 761
Property and casualty insurance claims and claims expense
(net of reinsurance ceded and indemnification programs of $524, $1,378 and $1,807)
 23,976
 22,778
 21,847
Life contract benefits (net of reinsurance ceded of $165, $240 and $179) 2,039
 1,973
 1,923
Interest credited to contractholder funds (net of reinsurance ceded of $20, $24 and $25) 640
 654
 690
Amortization of deferred policy acquisition costs 4,784
 4,550
 4,364
 5,533
 5,222
 4,784
Operating costs and expenses 4,658
 4,106
 4,081
 5,690
 5,594
 5,196
Pension and other postretirement remeasurement gains and losses 114
 468
 (217)
Restructuring and related charges 109
 30
 39
 41
 67
 96
Goodwill impairment 125
 
 
Amortization of purchased intangibles 126
 105
 99
Impairment of goodwill and purchased intangibles 106
 
 125
Interest expense 335
 295
 292
 327
 332
 335
Total costs and expenses 34,553
 33,785
 32,374
 38,592
 37,193
 34,878
            
Gain on disposition of operations 20
 5
 3
 6
 6
 20
            
Income from operations before income tax expense 3,991

2,754

3,282
 6,089

2,628

4,549
            
Income tax expense 802
 877
 1,111
 1,242
 468
 995
            
Net income 3,189

1,877

2,171
 4,847

2,160

3,554
            
Preferred stock dividends 116
 116
 116
 169
 148
 116
            
Net income applicable to common shareholders $3,073

$1,761

$2,055
 $4,678

$2,012

$3,438
            
Earnings per common share:            
Net income applicable to common shareholders per common share - Basic $8.49
 $4.72
 $5.12
 $14.25
 $5.78
 $9.50
Weighted average common shares - Basic 362.0
 372.8
 401.1
 328.2
 347.8
 362.0
Net income applicable to common shareholders per common share - Diluted $8.36
 $4.67
 $5.05
 $14.03
 $5.70
 $9.35
Weighted average common shares - Diluted 367.8
 377.3
 406.8
 333.5
 353.2
 367.8
Cash dividends declared per common share $1.48
 $1.32
 $1.20











See notes to consolidated financial statements.


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The Allstate Corporation and Subsidiaries
Consolidated Statements of Comprehensive Income
 Years Ended December 31, Years Ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Net income $3,189
 $1,877
 $2,171
 $4,847
 $2,160
 $3,554
            
Other comprehensive income (loss), after-tax            
Changes in:            
Unrealized net capital gains and losses 319
 433
 (1,306) 1,889
 (754) 319
Unrealized foreign currency translation adjustments 47
 10
 (58) (10) (48) 45
Unrecognized pension and other postretirement benefit cost 307
 (104) 48
Unamortized pension and other postretirement prior service credit (47) (59) (52)
Other comprehensive income (loss), after-tax 673
 339
 (1,316) 1,832
 (861) 312
            
Comprehensive income $3,862

$2,216

$855
 $6,679

$1,299

$3,866


































































See notes to consolidated financial statements.


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The Allstate Corporation and Subsidiaries
Consolidated Statements of Financial Position
 December 31, December 31,
($ in millions, except par value data) 2017 2016 2019 2018
Assets        
Investments        
Fixed income securities, at fair value (amortized cost $57,525 and $56,576) $58,992
 $57,839
Equity securities, at fair value (cost $5,461 and $5,157) 6,621
 5,666
Fixed income securities, at fair value (amortized cost $56,293 and $57,134) $59,044
 $57,170
Equity securities, at fair value (cost $6,568 and $4,489) 8,162
 5,036
Mortgage loans 4,534
 4,486
 4,817
 4,670
Limited partnership interests 6,740
 5,814
 8,078
 7,505
Short-term, at fair value (amortized cost $1,944 and $4,288) 1,944
 4,288
Short-term, at fair value (amortized cost $4,256 and $3,027) 4,256
 3,027
Other 3,972
 3,706
 4,005
 3,852
Total investments 82,803
 81,799
 88,362
 81,260
Cash 617
 436
 338
 499
Premium installment receivables, net 5,786
 5,597
 6,472
 6,154
Deferred policy acquisition costs 4,191
 3,954
 4,699
 4,784
Reinsurance recoverables, net 8,921
 8,745
Reinsurance and indemnification recoverables, net 9,211
 9,565
Accrued investment income 569
 567
 600
 600
Property and equipment, net 1,072
 1,065
 1,145
 1,045
Goodwill 2,181
 1,219
 2,545
 2,530
Other assets 2,838
 1,835
 3,534
 3,007
Separate Accounts 3,444
 3,393
 3,044
 2,805
Total assets $112,422
 $108,610
 $119,950
 $112,249
Liabilities        
Reserve for property and casualty insurance claims and claims expense $26,325
 $25,250
 $27,712
 $27,423
Reserve for life-contingent contract benefits 12,549
 12,239
 12,300
 12,208
Contractholder funds 19,434
 20,260
 17,692
 18,371
Unearned premiums 13,473
 12,583
 15,343
 14,510
Claim payments outstanding 875
 879
 929
 1,007
Deferred income taxes 782
 487
 1,154
 425
Other liabilities and accrued expenses 6,639
 6,599
 9,147
 7,737
Long-term debt 6,350
 6,347
 6,631
 6,451
Separate Accounts 3,444
 3,393
 3,044
 2,805
Total liabilities 89,871
 88,037
 93,952
 90,937
Commitments and Contingent Liabilities (Note 7, 8 and 14) 
 
 

 

Shareholders’ equity        
Preferred stock and additional capital paid-in, $1 par value, 25 million shares authorized, 72.2 thousand issued and outstanding, $1,805 aggregate liquidation preference 1,746
 1,746
Common stock, $.01 par value, 2.0 billion shares authorized and 900 million issued, 355 million and 366 million shares outstanding 9
 9
Preferred stock and additional capital paid-in, $1 par value, 25 million shares authorized, 92.5 thousand and 79.8 thousand shares issued and outstanding, $2,313 and $1,995 aggregate liquidation preference 2,248
 1,930
Common stock, $.01 par value, 2.0 billion shares authorized and 900 million issued, 319 million and 332 million shares outstanding 9
 9
Additional capital paid-in 3,313
 3,303
 3,463
 3,310
Retained income 43,162
 40,678
 48,074
 44,033
Deferred ESOP expense (3) (6)
Treasury stock, at cost (545 million and 534 million shares) (25,982) (24,741)
Deferred Employee Stock Ownership Plan (ESOP) expense
 
 (3)
Treasury stock, at cost (581 million and 568 million shares) (29,746) (28,085)
Accumulated other comprehensive income:        
Unrealized net capital gains and losses:        
Unrealized net capital gains and losses on fixed income securities with OTTI 85
 57
 70
 75
Other unrealized net capital gains and losses 1,981
 1,091
 2,094
 (51)
Unrealized adjustment to DAC, DSI and insurance reserves (404) (95) (277) (26)
Total unrealized net capital gains and losses 1,662
 1,053
 1,887
 (2)
Unrealized foreign currency translation adjustments (9) (50) (59) (49)
Unrecognized pension and other postretirement benefit cost (1,347) (1,419)
Total accumulated other comprehensive income (loss) (“AOCI”) 306
 (416)
Unamortized pension and other postretirement prior service credit 122
 169
Total accumulated other comprehensive income ("AOCI") 1,950
 118
Total shareholders’ equity 22,551

20,573
 25,998

21,312
Total liabilities and shareholders’ equity $112,422

$108,610
 $119,950

$112,249



See notes to consolidated financial statements.


The Allstate Corporation 125122 www.allstate.com



2017Financial Statements 2019 Form 10-KFinancial Statements



The Allstate Corporation and Subsidiaries
Consolidated Statements of Shareholders’ Equity
 Years Ended December 31, Years Ended December 31,
($ in millions) 2017 2016 2015
($ in millions, except per share data) 2019 2018 2017
            
Preferred stock par value $

$

$
 $

$

$
Preferred stock additional capital paid-in      
Balance, beginning of year 1,930
 1,746
 1,746
Preferred stock issuance, net of issuance costs 1,414
 557
 
Preferred stock redemption (1,096) (373) 
Balance, end of year 2,248

1,930

1,746
            
Preferred stock additional capital paid-in 1,746

1,746

1,746
      
Common stock 9
 9
 9
      
Additional capital paid-in      
Common stock par value 9
 9
 9
Common stock additional capital paid-in      
Balance, beginning of year 3,303
 3,245
 3,199
 3,310
 3,313
 3,303
Forward contract on accelerated share repurchase agreement (45) 
 
 75
 (105) (45)
Equity incentive plans activity 55
 58
 46
 78
 102
 55
Balance, end of year 3,313

3,303

3,245
 3,463

3,310

3,313
            
Retained income            
Balance, beginning of year 40,678
 39,413
 37,842
 44,033
 41,579
 39,009
Cumulative effect of change in accounting principle 21
 1,088
 
Net income 3,189
 1,877
 2,171
 4,847
 2,160
 3,554
Dividends on common stock (540) (496) (484)
Dividends on common stock (declared per share of $2.00, $1.84 and $1.48) (658) (646) (540)
Dividends on preferred stock (116) (116) (116) (169) (148) (116)
Reclassification of tax effects due to change in accounting principle (49) 
 
 
 
 (328)
Balance, end of year 43,162

40,678

39,413
 48,074

44,033

41,579
            
Deferred ESOP expense            
Balance, beginning of year (6) (13) (23) (3) (3) (6)
Payments 3
 7
 10
 3
 
 3
Balance, end of year (3) (6) (13) 
 (3) (3)
            
Treasury stock            
Balance, beginning of year (24,741) (23,620) (21,030) (28,085) (25,982) (24,741)
Shares acquired (1,423) (1,341) (2,804) (1,810) (2,198) (1,423)
Shares reissued under equity incentive plans, net 182
 220
 214
 149
 95
 182
Balance, end of year (25,982) (24,741) (23,620) (29,746) (28,085) (25,982)
            
Accumulated other comprehensive income (loss)            
Balance, beginning of year (416) (755) 561
 118
 1,889
 1,249
Cumulative effect of change in accounting principle 
 (910) 
Change in unrealized net capital gains and losses 319
 433
 (1,306) 1,889
 (754) 319
Change in unrealized foreign currency translation adjustments 47
 10
 (58) (10) (48) 45
Change in unrecognized pension and other postretirement benefit cost 307
 (104) 48
Change in unamortized pension and other postretirement prior service credit (47) (59) (52)
Reclassification of tax effects due to change in accounting principle 49
 
 
 
 
 328
Balance, end of year 306
 (416) (755) 1,950
 118
 1,889
Total shareholders’ equity $22,551

$20,573

$20,025
 $25,998

$21,312

$22,551























See notes to consolidated financial statements.


126 www.allstate.comThe Allstate Corporation 123



2019 Form 10-KFinancial Statements2017 Form 10-K



The Allstate Corporation and Subsidiaries
Consolidated Statements of Cash Flows
 Years Ended December 31, Years Ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Cash flows from operating activities            
Net income $3,189
 $1,877
 $2,171
 $4,847
 $2,160
 $3,554
Adjustments to reconcile net income to net cash provided by operating activities:            
Depreciation, amortization and other non-cash items 483
 382
 371
 647
 511
 483
Realized capital gains and losses (445) 90
 (30) (1,885) 877
 (445)
Pension and other postretirement remeasurement gains and losses 114
 468
 (217)
Gain on disposition of operations (20) (5) (3) (6) (6) (20)
Interest credited to contractholder funds 690
 726
 761
 640
 654
 690
Goodwill Impairment 125
 
 
Impairment of goodwill and purchased intangibles 106
 
 125
Changes in:   
 
      
Policy benefits and other insurance reserves 302
 631
 473
 (508) 469
 302
Unearned premiums 463
 362
 638
 801
 915
 463
Deferred policy acquisition costs (214) (165) (239) (85) (296) (214)
Premium installment receivables, net (131) (42) (134) (299) (396) (131)
Reinsurance recoverables, net (211) (264) (178) 320
 (656) (211)
Income taxes (245) 417
 (119) 487
 (380) (52)
Other operating assets and liabilities 328
 (16) (95) (50) 855
 (13)
Net cash provided by operating activities 4,314
 3,993
 3,616
 5,129
 5,175
 4,314
Cash flows from investing activities            
Proceeds from sales            
Fixed income securities 25,341
 25,061
 28,693
 29,849
 33,183
 25,341
Equity securities 6,504
 5,546
 3,754
 5,277
 6,859
 6,504
Limited partnership interests 1,125
 881
 1,101
 756
 764
 1,125
Mortgage loans 
 
 6
Other investments 274
 262
 545
 303
 533
 274
Investment collections            
Fixed income securities 4,194
 4,533
 4,432
 2,570
 3,466
 4,194
Mortgage loans 600
 501
 538
 695
 529
 600
Other investments 642
 421
 293
 254
 488
 642
Investment purchases            
Fixed income securities (31,145) (27,990) (30,758) (31,317) (36,960) (31,145)
Equity securities (6,585) (5,950) (4,960) (7,176) (5,936) (6,585)
Limited partnership interests (1,440) (1,450) (1,343) (1,332) (1,679) (1,440)
Mortgage loans (646) (646) (687) (844) (664) (646)
Other investments (999) (885) (902) (666) (864) (999)
Change in short-term investments, net 2,610
 (2,446) 385
 (767) (505) 2,610
Change in other investments, net (30) (51) (52) 42
 (98) (30)
Purchases of property and equipment, net (299) (313) (303) (433) (277) (299)
Acquisition of operations (1,356) 
 
 (18) (558) (1,356)
Net cash (used in) provided by investing activities (1,210) (2,526) 742
Net cash used in investing activities (2,807) (1,719) (1,210)
Cash flows from financing activities            
Proceeds from issuance of long-term debt 
 1,236
 
 491
 498
 
Repayments of long-term debt 
 (17) (20)
Redemption and repayment of long-term debt (317) (400) 
Proceeds from issuance of preferred stock 1,414
 557
 
Redemption of preferred stock (1,132) (385) 
Contractholder fund deposits 1,025
 1,049
 1,052
 996
 1,010
 1,025
Contractholder fund withdrawals (1,890) (2,087) (2,327) (1,662) (1,967) (1,890)
Dividends paid on common stock (525) (486) (483) (653) (614) (525)
Dividends paid on preferred stock (116) (116) (116) (134) (134) (116)
Treasury stock purchases (1,495) (1,337) (2,808) (1,735) (2,303) (1,495)
Shares reissued under equity incentive plans, net 135
 164
 130
 120
 73
 135
Excess tax benefits on share-based payment arrangements 
 32
 45
Other (57) 36
 7
 129
 91
 (57)
Net cash used in financing activities (2,923) (1,526) (4,520) (2,483) (3,574) (2,923)
Net increase (decrease) in cash 181
 (59) (162)
Net (decrease) increase in cash (161) (118) 181
Cash at beginning of year 436
 495
 657
 499
 617
 436
Cash at end of year $617
 $436
 $495
 $338
 $499
 $617
See notes to consolidated financial statements.


The Allstate Corporation 127124 www.allstate.com



2017 Form 10-KNotes to Consolidated Financial Statements2019 Form 10-K



Notes to Consolidated Financial Statements
Note 1General
Basis of presentation
The accompanying consolidated financial statements include the accounts of The Allstate Corporation (the “Corporation”) and its wholly owned subsidiaries, primarily Allstate Insurance Company (“AIC”), a property and casualty insurance company with various property and casualty and life and investment subsidiaries, including Allstate Life Insurance Company (“ALIC”) (collectively referred to as the “Company” or “Allstate”). These consolidated financial statements have been prepared in conformity with accounting principles generally accepted in the United States of America (“GAAP”). All significant intercompany accounts and transactions have been eliminated.
The preparation of financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates.
In fourth quarterOn December 22, 2017, the Company revised its reportable segments. For additional information on impactsTax Cuts and Jobs Act of 2017 (“Tax Legislation”) became effective, permanently reducing the revised segments, see Notes 2, 4 and 9. To conformU.S. corporate income tax rate from 35% to 21% beginning January 1, 2018. As a result, the current year presentation, certain amounts in the prior years’ notes have been updated to reflect changes in reportable segments.corporate tax rate is not comparable between periods.
Nature of operations
Allstate is engaged, principally in the United States, in the property and casualty insurance and life insurance business.businesses. Allstate wasis one of the country’s second largest personal property and casualty insurer as of December 31, 2016. Allstateinsurers and is organized into seven7 reportable segments: Allstate Protection, Discontinued Lines and Coverages, Service Businesses, Allstate Life, Allstate Benefits, Allstate Annuities, and Corporate and Other.
Allstate’s primary business is the sale of private passenger auto and homeowners insurance. The Company also offers several other personal property and casualty insurance products, select commercial property and casualty coverages, consumer product protection plans, device and mobile data collection services and analytic solutions using automotive telematics information, roadside assistance, finance and insurance products, life insurance, and voluntary accident and health insurance.insurance and identity protection. Allstate primarily distributes its products through exclusive agencies, financial specialists, independent agencies and brokers, major retailers, contact centers and the internet.
Risks and uncertainties
Allstate has exposure to catastrophes,catastrophic events, including wind and hail, wildfires, tornadoes, hurricanes, tropical storms, earthquakes, volcanic eruptions, terrorism and industrial accidents.
Catastrophes, an inherent risk of the property and casualty insurance business, which have contributed, and will continue to contribute, to material year-to-year fluctuations in the Company’s results of operations and financial position (see Note 8). The nature and level of catastrophic loss caused by natural events (high winds, winter storms, tornadoes, hailstorms, wildfires, tropical storms, hurricanes, earthquakes and volcanoes) and man-made events (terrorism and industrial accidents) experienced in any period cannot be predicted and could be material to results of operations and financial position.
The Company considers the following categories and locations to be the greatest areas of potential catastrophe losses due to hurricanes to generally be majorlosses:
Wildfires — California, Colorado, Arizona and Texas
Hurricanes — Major metropolitan centers in counties along the eastern and gulf coasts of the United States. The Company considers the greatest areas of potential catastrophe losses due to earthquakesStates
Wind/Hail, Rain and Tornado — Texas, Illinois, Colorado and Georgia
Earthquakes and fires following earthquakes to be major—Major metropolitan areas near fault lines in the states of California, Oregon, Washington, South Carolina, Missouri, Kentucky and Tennessee. The Company also has exposure to asbestos, environmental and other discontinued lines claims (see Notes 8 and 14).Tennessee

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2019 Form 10-KNotes to Consolidated Financial Statements

Note 2
Summary of Significant Accounting Policies


Investments
Fixed income securities include bonds, asset-backed securities (“ABS”), residential and mortgage-backed securities (“RMBS”MBS”),. MBS includes residential and commercial mortgage-backed securities (“CMBS”) and redeemable preferred stocks.that were previously disclosed separately. Fixed income securities, which may be sold prior to their contractual maturity, are designated as available for saleavailable-for-sale and are carried at fair value. The difference between amortized cost and fair value, net of deferred income taxes and related life and annuity deferred policy acquisition costs (“DAC”), deferred sales inducement costs (“DSI”) and reserves for life-contingent contract benefits, is reflected as a component of accumulated other comprehensive income (“AOCI”).AOCI. Cash received from calls and make-whole payments is reflected as a component of proceeds from sales and cash received from maturities
and pay-downs is reflected as a component of investment collections within the Consolidated Statements of Cash Flows.
Equity securities primarily include common stocks, exchange traded and mutual funds, non-redeemable preferred stocks and real estate investment trust equity investments. Certain exchange traded and mutual funds have fixed income securities as their underlying investments. Equity securities are designated as available for sale and are carried at fair value. The difference betweenEquity securities without readily determinable or estimable fair values are measured using the measurement alternative, which is cost less impairment, if any, and adjustments resulting from observable price changes in orderly transactions for the identical or similar investment of the same issuer. Due to the adoption of a new accounting standard for the recognition and measurement of financial assets and financial liabilities, the periodic change in fair value of equity securities is recognized within realized capital gains and losses on the Consolidated Statements of Operations effective January 1, 2018. As a result, 2017 net of deferredinvestment income taxes, is reflected as a component of AOCI.and net realized capital gains and losses are not comparable to other periods presented.
Mortgage loans are carried at unpaid principal balances, net of unamortized premium or discount and valuation allowances. Valuation allowances are

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established for impaired loans when it is probable that contractual principal and interest will not be collected.
Investments in limited partnership interests are primarily accounted for in accordance with the equity method of accounting (“EMA”) and include interests in private equity funds, real estate funds and other funds. WhereInvestments in limited partnership interests purchased prior to January 1, 2018, where the Company’s interest is so minor that it exercises virtually no influence over operating and financial policies, investments in limited partnership interests are accounted for in accordance withat fair value primarily utilizing the cost method of accounting; all other investments in limited partnership interests are accounted for in accordance with the equity method of accountingnet asset value (“EMA”NAV”). as a practical expedient to determine fair value.
Short-term investments, including money market funds, commercial paper, U.S. Treasury bills money market funds and other short-term investments, are carried at fair value. Other investments primarily consist of bank loans, policy loans, real estate, agent loans real estate and derivatives. Bank
loans are primarily senior secured corporate loans and are carried at amortized cost. Policy loans are carried at unpaid principal balances and were $905 million and $904 million as of December 31, 2017 and 2016, respectively.balances. Real estate is carried at cost less accumulated depreciation. Agent loans are loans issued to exclusive Allstate agents and are carried at unpaid principal balances, net of valuation allowances and unamortized deferred fees or costs. Real estate is carried at cost less accumulated depreciation.allowances. Derivatives are carried at fair value.
Investment income primarily consists of interest, dividends, income from limited partnership interests, rental income from real estate, and income from certain derivative transactions. Interest is recognized on an accrual basis using the effective yield method and dividends are recorded at the ex-dividend date. Interest income for ABS RMBS and CMBSMBS is determined considering estimated pay-downs, including prepayments, obtained from third partythird-party data sources and internal estimates. Actual prepayment experience is periodically reviewed, and effective yields are recalculated when differences arise between the prepayments originally anticipated and the actual prepayments received and currently anticipated. For ABS RMBS and CMBSMBS of high credit quality with fixed interest rates, the effective yield is recalculated on a retrospective basis. For all others, the effective yield is recalculated on a prospective basis. Accrual of income is suspended for other-than-temporarily impaired fixed income securities when the timing and amount of cash flows expected to be received is not reasonably estimable. Accrual of income is suspended for mortgage loans, bank loans and agent loans that are in default or when full and timely collection of principal and interest payments is not probable. Cash receipts on investments on nonaccrual status are generally recorded as a reduction of carrying value. Income from cost method limited partnership interests carried at fair value is recognized based upon receiptthe changes in fair value of amounts distributed by the partnerships.investee’s equity primarily determined using NAV. Income from EMA limited partnership interests is recognized based on the Company’s share of the partnerships’ earnings and unrealized gains and losses resultingearnings. Income from valuation changes of the underlying investments, andEMA limited partnership interests is generally recognized on a three month delay due to the availability of the related financial statements.statements from investees.
Realized capital gains and losses include gains and losses on investment sales, write-downs in value due to other-than-temporary declines in fair value, adjustments to valuation allowances on mortgage loans and agent loans, valuation changes of equity investments, including equity securities and certain limited partnerships where the underlying assets are predominately public equity securities, and periodic changes in fair value and settlements of certain derivatives, including hedge ineffectiveness and valuation changes in public securities held in certain limited partnerships.ineffectiveness. Realized capital gains and losses on investment sales are determined on a specific identification basis.
Derivative and embedded derivative financial instruments
Derivative financial instruments include interest rate swaps, credit default swaps, futures (interest rate and equity), options (including swaptions), interest rate caps, warrants and rights, foreign currency swaps,

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Notes to Consolidated Financial Statements 2019 Form 10-K


foreign currency forwards, total return swaps and certain investment risk transfer reinsurance agreements. Derivatives required to be separated from the host instrument and accounted for as derivative financial instruments (“subject to bifurcation”) are embedded in equity-indexed life and annuity contracts and reinsured variable annuity contracts and certain funding agreements.contracts.
All derivatives are accounted for on a fair value basis and reported as other investments, other assets, other liabilities and accrued expenses or contractholder funds. Embedded derivative instruments subject to bifurcation are also accounted for on a fair value basis and are reported together with the host contract. The change in fair value of derivatives embedded in life and annuity product contracts and subject to bifurcation is reported in life and annuity contract benefits or interest credited to contractholder funds. Cash flows from embedded derivatives subject to bifurcation and derivatives receiving hedge accounting are reported consistently with the host contracts and hedged risks, respectively, within the Consolidated Statements of Cash Flows. Cash flows from other derivatives are reported in cash flows from investing activities within the Consolidated Statements of Cash Flows.
When derivatives meet specific criteria, they may be designated as accounting hedges and accounted for as fair value, cash flow, foreign currency fair value or foreign currency cash flow hedges. The hedged item may be either all or a specific portion of a recognized asset, liability or an unrecognized firm commitment attributable to a particular risk for fair value hedges. At the inception of the hedge, the Company formally documents the hedging relationship and risk management objective and strategy. The documentation identifies the hedging instrument, the hedged item, the nature of the risk being hedged and the methodology used to assess the effectiveness of the hedging instrument in offsetting the exposure to changes in the hedged item’s fair value attributable to the hedged risk. For a cash flow hedge, this documentation includes the exposure to changes in the variability in cash flows attributable to the hedged risk. The Company does not exclude any component of the change in fair value of the hedging instrument from the effectiveness assessment. At each reporting date, the Company confirms that the hedging

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2017 Form 10-KNotes to Consolidated Financial Statements

instrument continues to be highly effective in offsetting the hedged risk. Ineffectiveness in fair value hedges and cash flow hedges, if any, is reported in realized capital gains and losses.
Fair value hedges    The change in fair value of hedging instruments used in fair value hedges of investment assets or a portion thereof is reported in net investment income, together with the change in fair value of the hedged items. The change in fair value of hedging instruments used in fair value hedges of contractholder funds liabilities or a portion thereof is reported in interest credited to contractholder funds, together with the change in fair value of the hedged items. Accrued periodic settlements on swaps are reported together with the changes in fair value of the related swaps in net investment income or interest credited to contractholder funds. The amortized cost
for fixed income securities, the carrying value for mortgage loans or the carrying value of thea designated hedged liability is adjusted for the change in fair value of the hedged risk.
Cash flow hedges    For hedging instruments used in cash flow hedges, the changes in fair value of the derivatives representing the effective portion of the hedge are reported in AOCI. Amounts are reclassified to net investment income, realized capital gains and losses or interest expense as the hedged or forecasted transaction affects income. Accrued periodic settlements on derivatives used in cash flow hedges are reported in net investment income. The amount reported in AOCI for a hedged transaction is limited to the lesser of the cumulative gain or loss on the derivative less the amount reclassified to income, or the cumulative gain or loss on the derivative needed to offset the cumulative change in the expected future cash flows on the hedged transactioninstrument from inception of the hedge less the derivative gaingains or losslosses previously reclassified from AOCI tointo income. If the Company expects at any time that the loss reported in AOCI would lead to a net loss on the combination of the hedging instrument and the hedged transaction which may not be recoverable, a loss is recognized immediately in realized capital gains and losses. If an impairment loss is recognized on an asset or an additional obligation is incurred on a liability involved in a hedge transaction, any offsetting gain in AOCI is reclassified and reported together with the impairment loss or recognition of the obligation.
Termination of hedge accounting    If, subsequent to entering into a hedge transaction, the derivative becomes ineffective (including if the hedged item is sold or otherwise extinguished, the occurrence of a hedged forecasted transaction is no longer probable or the hedged asset becomes other-than-temporarily impaired), the Company may terminate the derivative position. The Company may also terminate derivative instruments or redesignate them as non-hedge as a result of other events or circumstances. If the derivative instrument is not terminated when a fair value hedge is no longer effective, the future gains and losses recognized on the derivative are reported in realized capital gains and losses. When a fair value hedge is no longer effective, is redesignated as non-hedge or when the derivative has been terminated, the
fair value gain or loss on the hedged asset, liability or portion thereof which has already beenpreviously recognized in income while the hedge was in place and used to adjust the amortized cost forof hedged fixed income securities, the carrying value forof hedged mortgage loans or the carrying value of thea hedged liability, is amortized over the remaining life of the hedged asset, liability or portion thereof, and reflected in net investment income or interest credited to contractholder funds beginning in the period that hedge accounting is no longer applied. If the hedged item in a fair value hedge is an asset that has become other-than-temporarily impaired, the adjustment made to the amortized cost for fixed income securities or the carrying value for mortgage loans is subject to the accounting policies applied to other-than-temporarily impaired assets.
When a derivative instrument used in a cash flow hedge of an existing asset or liability is no longer effective or is terminated, the gain or loss recognized on the derivative is reclassified from AOCI to income as the hedged risk impacts income. If the derivative

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2019 Form 10-KNotes to Consolidated Financial Statements

instrument is not terminated when a cash flow hedge is no longer effective, the future gains and losses recognized on the derivative are reported in realized capital gains and losses. When a derivative instrument used in a cash flow hedge of a forecasted transaction is terminated because it is probable the forecasted transaction will not occur, the gain or loss recognized on the derivative is immediately reclassified from AOCI to realized capital gains and losses in the period that hedge accounting is no longer applied.
Non-hedge derivative financial instruments    For derivatives for which hedge accounting is not applied, the income statement effects, including fair value gains and losses and accrued periodic settlements, are reported either in realized capital gains and losses or in a single line item together with the results of the associated asset or liability for which risks are being managed.
Securities loaned
The Company’s business activities include securities lending transactions, which are used primarily to generate net investment income. The proceeds received in conjunction with securities lending transactions arecan be reinvested in short-term investments or fixed income securities. These transactions are short-term in nature, usually 30 days or less.
The Company receives cash collateral for securities loaned in an amount generally equal to 102% and 105% of the fair value of domestic and foreign securities, respectively, and records the related obligations to return the collateral in other liabilities and accrued expenses. The carrying value of these obligations approximates fair value because of their relatively short-term nature. The Company monitors the market value of securities loaned on a daily basis and obtains additional collateral as necessary under the terms of the agreements to mitigate counterparty credit risk. The Company maintains the right and ability to repossess the securities loaned on short notice.

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Recognition of premium revenues and contract charges, and related benefits and interest credited
Property and casualty insurance premiums include premiums from personal lines policies, protection plans, and other contracts (primarily related to finance and insurance products) backed by insurance. and roadside assistance.
Personal lines and protection plans insurance premiums are deferred and earned on a pro-rata basis over the terms of the policies, typically periods of six or twelve months for personal lines policies and onemonths.
Revenues related to five years for protection plans. Otherplans, other contracts (primarily related to finance and insurance products) premiumsand roadside assistance are deferred and earned over the termsterm of the contract in a manner that recognizes revenue as obligations under the contracts are performed. Revenues from these products are classified as premiums as the products are backed by insurance. Protection plans and finance and insurance premiums are recognized using a cost-based incurrence method over the term of the contracts, which is generally over one to five years, aligned withyears. Roadside assistance premiums are recognized evenly over the costs
term of performing services under the contract. contract as performance obligations are fulfilled.
The portion of premiums written applicable to the unexpired terms of the policies is recorded as unearned premiums. As of December 31, 2019, unearned premiums were $12.57 billion and $2.76 billion for Allstate Protection and Service Businesses, respectively. Premium installment receivables, net, represent premiums written and not yet collected, net of an allowance for uncollectible premiums. The Company regularly evaluates premium installment receivables and adjusts its valuation allowance as appropriate. The valuation allowance for uncollectible premium installment receivables was $77$90 million and $84$77 million as of December 31, 20172019 and 2016,2018, respectively.
Traditional life insurance products consist principally of products with fixed and guaranteed premiums and benefits, primarily term and whole life insurance products. Voluntary accident and health insurance products are expected to remain in force for an extended period and therefore are primarily classified as long-duration contracts. Premiums from these products are recognized as revenue when due from policyholders. Benefits are reflected in contract benefits and recognized over the life of the policy in relation to premiums.
Immediate annuities with life contingencies, including certain structured settlement annuities, provide insurance protectionbenefits over a period that extends beyond the period during which premiums are collected. Premiums from these products are recognized as revenue when received at the inception of the contract. Benefits and expenses are recognized in relation to premiums.premiums with the establishment of a reserve. The change in reserve over time is recorded in contract benefits and primarily relates to accumulation at the discount rate and annuitant mortality. Profits from these policies come primarily from investment income, which is recognized over the life of the contract.
Interest-sensitive life contracts, such as universal life and single premium life, are insurance contracts whose terms are not fixed and guaranteed. The terms that may be changed include premiums paid by the contractholder, interest credited to the contractholder account balance and contract charges assessed against the contractholder account balance. Premiums from these contracts are reported as contractholder fund deposits. Contract charges consist of fees assessed against the contractholder account balance for the cost of insurance (mortality risk), contract administration and surrender of the contract prior to contractually specified dates. These contract charges are recognized as revenue when assessed against the contractholder account balance. Contract benefits
include life-contingent benefit payments in excess of the contractholder account balance.
Contracts that do not subject the Company to significant risk arising from mortality or morbidity are referred to as investment contracts. Fixed annuities, including market value adjusted annuities, equity-indexed annuities and immediate annuities without life

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Notes to Consolidated Financial Statements 2019 Form 10-K


contingencies, and funding agreements (primarily backing medium-term notes) are considered investment contracts. Consideration received for such contracts is reported as contractholder fund deposits. Contract charges for investment contracts consist of fees assessed against the contractholder account balance for maintenance, administration and surrender of the contract prior to contractually specified dates, and are recognized when assessed against the contractholder account balance.
Interest credited to contractholder funds represents interest accrued or paid on interest-sensitive life and investment contracts. Crediting rates for certain fixed annuities and interest-sensitive life contracts are adjusted periodically by the Company to reflect current market conditions subject to contractually guaranteed minimum rates. Crediting rates for indexed life and annuities and indexed funding agreements are generally based on a specified interest rate index or an equity index, such as the Standard & Poor’s 500 Index (“S&P 500”). Interest credited also includes amortization of DSI expenses. DSI is amortized into interest credited using the same method used to amortize DAC.
Contract charges for variable life and variable annuity products consist of fees assessed against the contractholder account balances for contract maintenance, administration, mortality, expense and surrender of the contract prior to contractually specified dates. Contract benefits incurred for variable annuity products include guaranteed minimum death, income, withdrawal and accumulation benefits. Substantially all of the Company’s variable annuity business is ceded through reinsurance agreements and the contract charges and contract benefits related thereto are reported net of reinsurance ceded.
Other revenue
Other revenue represents fees collected from policyholders relating to premium installment payments, commissions on sales of non-proprietary products, sales of identity protection services, fee-based services and other revenue transactions. Other revenue is recognized when performance obligations are fulfilled.
Deferred policy acquisition and sales inducement costs
Costs that are related directly to the successful acquisition of new or renewal insurance policies and investment contracts are deferred and recorded as DAC. These costs are principally agents’agency’s and brokers’ remuneration, premium taxes and certain underwriting expenses. DSI costs, which are deferred and recorded as other assets, relate to sales inducements offered on sales to new customers, principally on fixed annuity and interest-sensitive life contracts. These sales inducements are primarily in the form of additional credits to the customer’s account balance or enhancements to interest credited for a specified period which are in excess of the rates currently being credited to similar contracts without sales inducements. DSI is amortized into income using the same methodology and assumptions as DAC and is included in interest credited to contractholder funds.

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All other acquisition costs are expensed as incurred and included in operating costs and expenses.
For property and casualty insurance, DAC is amortized into income as premiums are earned, typically over periods of six or twelve months for personal lines policies or generally one to five years for protection plans and other contracts (primarily related to finance and insurance products), and is included in amortization of deferred policy acquisition costs. DAC associated with property and casualty insurance is periodically reviewed for recoverability and adjusted if necessary. Future investment income is considered in determining the recoverability of DAC.
For traditional life and voluntary accident and health insurance, DAC is amortized over the premium paying period of the related policies in proportion to the estimated revenues on such business. Assumptions used in the amortization of DAC and reserve calculations are established at the time the policy is issued and are generally not revised during the life of the policy. Any deviations from projected business in force resulting from actual policy terminations differing from expected levels and any estimated premium deficiencies may result in a change to the rate of amortization in the period such events occur. Generally, the amortization periods for these policies approximates the estimated lives of the policies. The Company periodically reviews the recoverability of DAC for these policies using actual experience and current assumptions. Prior to fourth quarter 2017, the Company evaluated traditional life insurance products and immediate annuities with life contingencies on an aggregate basis. In conjunction with the segment changes that occurred in the fourth quarter of 2017, traditional life insurance products, immediate annuities with life contingencies, and voluntary accident and health insurance products are reviewed individually. If actual experience and current assumptions are adverse compared to the original assumptions and a premium deficiency is determined to exist, any remaining unamortized DAC balance would be expensed to the extent not recoverable and the establishment of a premium deficiency reserve may be required.required for any remaining deficiency.
For interest-sensitive life insurance, and fixed annuities, DAC and DSI are amortized in proportion to the incidence of the total present value of gross profits, which includes both actual historical gross profits (“AGP”) and estimated future gross profits (“EGP”) expected to be earned over the estimated lives of the contracts. The amortization is net of interest on the prior period DAC balance using rates established at the inception of the contracts. Actual amortization periods generally range from 15-30 years; however, incorporating estimates of the rate of customer surrenders, partial withdrawals and deaths generally results in the majority of the DAC being amortized during the surrender charge period, which is typically 10-20 years for interest-sensitive life and 5-10 years for fixed annuities.life. The rate of DAC and DSI amortization is reestimated and adjusted by a cumulative charge or credit to income when there is a difference between the incidence of actual versus expected gross profits in
a reporting period or when there is a change in total EGP. When DAC or DSI amortization or a component of gross profits for a quarterly period is potentially negative (which would result in an increase of the DAC

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or DSI balance) as a result of negative AGP, the specific facts and circumstances surrounding the potential negative amortization are considered to determine whether it is appropriate for recognition in the consolidated financial statements. Negative amortization is only recorded when the increased DAC or DSI balance is determined to be recoverable based on facts and circumstances. Recapitalization of DAC and DSI is limited to the originally deferred costs plus interest.
AGP and EGP primarily consist of the following components: contract charges for the cost of insurance less mortality costs and other benefits; investment income and realized capital gains and losses less interest credited; and surrender and other contract charges less maintenance expenses. The principal assumptions for determining the amount of EGP are mortality, persistency, expenses, investment returns, including capital gains and losses on assets supporting contract liabilities, interest crediting rates to contractholders, and the effects of any hedges. For products whose supporting investments are exposed to capital losses in excess of the Company’s expectations which may cause periodic AGP to become temporarily negative, EGP and AGP utilized in DAC and DSI amortization may be modified to exclude the excess capital losses.
The Company performs quarterly reviews of DAC and DSI recoverability for interest-sensitive life and fixed annuity contracts using current assumptions. If a change in the amount of EGP is significant, it could result in the unamortized DAC or DSI not being recoverable, resulting in a charge which is included as a component of amortization of deferred policy acquisition costs or interest credited to contractholder funds, respectively.
The DAC and DSI balances presented include adjustments to reflect the amount by which the amortization of DAC and DSI would increase or decrease if the unrealized capital gains or losses in the respective product investment portfolios were actually realized. The adjustments are recorded net of tax in AOCI. DAC, DSI and deferred income taxes determined on unrealized capital gains and losses and reported in AOCI recognize the impact on shareholders’ equity consistently with the amounts that would be recognized in the income statement on realized capital gains and losses.
Customers of the Company may exchange one insurance policy or investment contract for another offered by the Company, or make modifications to an existing investment, life or property and casualty contract issued by the Company. These transactions are identified as internal replacements for accounting purposes. Internal replacement transactions determined to result in replacement contracts that are substantially unchanged from the replaced contracts are accounted for as continuations of the replaced contracts. Unamortized DAC and DSI related to the

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replaced contracts continue to be deferred and amortized in connection with the replacement contracts. For interest-sensitive life and investment contracts, the EGP of the replacement contracts are
treated as a revision to the EGP of the replaced contracts in the determination of amortization of DAC and DSI. For traditional life and property and casualty insurance policies, any changes to unamortized DAC that result from replacement contracts are treated as prospective revisions. Any costs associated with the issuance of replacement contracts are characterized as maintenance costs and expensed as incurred. Internal replacement transactions determined to result in a substantial change to the replaced contracts are accounted for as an extinguishment of the replaced contracts, and any unamortized DAC and DSI related to the replaced contracts are eliminated with a corresponding charge to amortization of deferred policy acquisition costs or interest credited to contractholder funds, respectively.
The costs assigned to the right to receive future cash flows from certain business purchased from other insurers are also classified as DAC in the Consolidated Statements of Financial Position. The costs capitalized represent the present value of future profits expected to be earned over the lives of the contracts acquired. These costs are amortized as profits emerge over the lives of the acquired business and are periodically evaluated for recoverability. The present value of future profits was $47$39 million and $53$45 million as of December 31, 20172019 and 2016,2018, respectively. Amortization expense of the present value of future profits was $6 million, $5$2 million and $8$6 million in 2017, 20162019, 2018 and 2015,2017, respectively.
Reinsurance and Indemnification
ReinsuranceIn the normal course of business, the Company seeks to limit aggregate and single exposure to losses on large risks by purchasing reinsurance. The Company has also used reinsurance to effect the disposition of certain blocks of business. Reinsurance does not extinguish the Company’s primary liability under the policies written. Therefore, the Company regularly evaluates the financial condition of its reinsurers, including their activities with respect to claim settlement practices and commutations, and establishes allowances for uncollectible reinsurance as appropriate.
IndemnificationThe Company also participates in various reinsuranceindemnification mechanisms, including industry pools and facilities, which are backed by the financial resources of the property and casualty insurance company market participants. Indemnification recoverables are considered collectible based on the industry pool and facility enabling legislation.
The amounts reported as reinsurance and indemnification recoverables include amounts billed to reinsurers and indemnitors on losses paid as well as estimates of amounts expected to be recovered from reinsurers and indemnitors on insurance liabilities and contractholder funds that have not yet been paid. Reinsurance and indemnification recoverables on unpaid losses are estimated based upon assumptions consistent with those used in establishing the liabilities related to the underlying reinsured contracts. Insurance liabilities are reported gross of reinsurance and indemnification recoverables. Reinsurance and

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indemnification premiums are generally reflected in income in a manner consistent with the recognition of premiums on the reinsuredassociated contracts. For catastrophe coverage, the cost of reinsurance premiums is recognized ratably over the contract period to the extent coverage remains available.
Reinsurance does not extinguish the Company’s primary liability under the policies written. Therefore, the Company regularly evaluates the financial condition of its reinsurers,
including their activities with respectand indemnification recoverables are recognized as an offset to claim settlement practicesgross reserves for property and commutations,casualty insurance claims and establishes allowances for uncollectible reinsurance as appropriate.claims expense.
Goodwill
Goodwill represents the excess of amounts paid for acquiring businesses over the fair value of the net assets acquired, less any impairment of goodwill recognized. The Company’s goodwill reporting units are equivalent to its reportable segments, Allstate Protection, Service Businesses, Allstate Life and Allstate Benefits to which goodwill has been assigned.
Goodwill by reporting unit
   As of December 31,
($ in millions) 2019 2018
Allstate Protection $810
 $810
Service Businesses 1,464
 1,449
Allstate Life 175
 175
Allstate Benefits 96
 96
Total $2,545
 $2,530
Goodwill by reporting unit
($ in millions) 
December 31, 2017

Allstate Protection $810
Service Businesses 1,100
Allstate Life 175
Allstate Benefits 96
Total $2,181

Goodwill is recognized when acquired and allocated to reporting units based on which unit is expected to benefit from the synergies of the business combination. Goodwill is not amortized but is tested for impairment at least annually. The Company performs its annual goodwill impairment testing during the fourth quarter of each year based upon data as of the close of the third quarter. Goodwill impairment is measured and recognized as the amount by which a reporting unit’s carrying value, including goodwill, exceeds its fair value, not to exceed the carrying amount of goodwill allocated to the reporting unit. The Company also reviews goodwill for impairment whenever events or changes in circumstances, such as deteriorating or adverse market conditions, indicate that it is more likely than not that the carrying amount of the reporting unit including goodwill may exceed its impliedthe fair value.value of the reporting unit. The goodwill impairment analysis is performed at the reporting unit level.
In fourth quarter 2017, the Company adopted new reportable segments, which required the Company to evaluate goodwill, including the allocation of goodwill to any new reporting units on a relative fair value basis. The reallocation was computed using fair values for the goodwill reporting units determined using discounted cash flow (“DCF”) calculations and market to book multiples derived from a peer company analysis as described below.analysis. In conjunction with the reallocation of goodwill, the Company recognized $125 million of goodwill impairment related to the goodwill allocated to the Allstate Annuities reporting unit reflecting a market-based valuation. TheAs of December 31, 2019 and 2018, the fair value of the Company’s remaining goodwill reporting units exceeded their carrying values. To periodically estimate
Intangible assets
Intangible assets (reported in other assets) consist of capitalized costs primarily related to acquired customer relationships, trade names and licenses, technology and other assets. The estimated useful lives of customer relationships, technology and other intangible assets are generally 10 years, 5 years and 7 years, respectively. Intangible assets are carried at cost less accumulated amortization. Amortization expense is calculated using an accelerated amortization method. Amortization expense on intangible assets was $126 million, $105 million and $99 million in 2019, 2018 and 2017, respectively.
Amortization expense of intangible assets for the next five years and thereafter
($ in millions)  
2020 $109
2021 91
2022 74
2023 60
2024 45
Thereafter 64
Total amortization $443

Accumulated amortization on intangible assets was $633 million and $572 million as of December 31, 2019 and 2018, respectively. Trade names and licenses are considered to have an indefinite useful life and are reviewed for impairment at least annually or more frequent if circumstances arise that indicate an impairment may have occurred. An impairment is recognized if the carrying amount of the asset exceeds its estimated fair value of its goodwill reporting units,value.
Intangible assets by type
   As of December 31,
($ in millions) 2019 2018
Customers relationships $419
 $530
Trade names and licenses 38
 143
Technology and other 24
 40
Total $481
 $713

During second quarter 2019, the Company may utilize a combination of widely accepted valuation techniques including a stock price and market capitalization analysis, DCF calculations and marketmade the decision to book multiples derived from a peer company analysis. The stock price and market capitalization analysis takes into considerationphase-out the quoted market priceuse of the Company’s outstanding common stockSquareTrade trade name in the United States and includes a control premium, derived from relevant historical acquisition activity, in determiningsell consumer protection plans under the estimated fair valueAllstate Protection Plans name. The SquareTrade trade name will continue to be used outside of the consolidated entity before allocating that fair valueUnited States. The change required an impairment evaluation of the indefinite-lived intangible asset recognized in the Service Businesses segment for SquareTrade’s trade name recorded when SquareTrade was acquired in 2017.
During fourth quarter 2019, the Company made the decision to integrate Esurance into the Allstate brand as part of the Transformative Growth Plan. This required an impairment evaluation of the indefinite-lived intangible asset recognized in the Allstate Protection segment for the Esurance trade name recorded when Esurance was acquired in 2011.


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individual reporting units. The DCF analysis utilizes long term assumptions for revenues, investment income, benefits, claims, other operating expenses and income taxes to produce projectionsAs a result of both income and cash flows available for dividends that are present valued using weighted average costthese actions, the Company recognized total impairment charges of capital. Market to book multiples represent the mean market to book multiple for selected peer companies with operations similar to the Company’s goodwill reporting units to which the multiple is applied. The outputs from these methods are weighted based on the nature of the business and the relative amount of market observable assumptions supporting the estimates. The computed values are then weighted to reflect the fair value estimate based on the specific attributes of each goodwill reporting unit.$106 million pre-tax during 2019.
Property and equipment
Property and equipment is carried at cost less accumulated depreciation. Included in property and equipment are capitalized costs related to computer software licenses and software developed for internal use. These costs generally consist of certain external payroll and payroll related costs. Property and equipment depreciation is calculated using the straight-line method over the estimated useful lives of the assets, generally 3 to 10 years for equipment and 40 years for real property. Depreciation expense is reported in operating costs and expenses. Accumulated depreciation on property and equipment was $2.27$2.60 billion and $2.16$2.41 billion as of December 31, 20172019 and 2016,2018, respectively. Depreciation expense on property and equipment was $326 million, $299 million and $290 million $267 millionin 2019, 2018 and $255 million in 2017, 2016 and 2015, respectively. The Company reviews its property and equipment for impairment at least annually and whenever events or changes in circumstances indicate that the carrying amount may not be recoverable.
Income taxes
The income tax provision is calculatedIncome taxes are accounted for using the asset and liability method under the liability method. Deferredwhich deferred tax assets and liabilities are recorded based on the differencerecognized for temporary differences between the financial statementreporting and tax bases of assets and liabilities at the enacted tax rates. The principal assets and liabilities giving rise to such differences are DAC, unearned premiums, investments (including unrealized capital gains and losseslosses) and insurance reserves. A deferred tax asset valuation allowance is established when thereit is uncertainty thatmore likely than not such assets will not be realized. The Company recognizes interest expense related to income tax matters in income tax expense and penalties in other expense.
Reserve for property and casualty insurance claims and claims expense
The reserve for property and casualty insurance claims and claims expense is the estimate of amounts necessary to settle all reported and unreported incurred claims for the ultimate cost of insured property and casualty losses, based upon the facts of each case and the Company’s experience with similar cases. Estimated amounts of salvage and subrogation are deducted from the reserve for claims and claims expense. The establishment of appropriate reserves, including reserves for catastrophe losses, is an inherently uncertain and complex process. Reserve estimates are primarily derived using an actuarial estimation process
in which historical loss patterns are applied to actual paid losses and reported losses (paid losses plus individual case reserves established by claim adjusters) for an accident or report year to create an estimate of how losses are likely to develop over time. Development factors are calculated quarterly and periodically throughout the year for data elements such as claims reported and settled, paid losses, and paid losses combined with case reserves. The
historical development patterns for these data elements are used as the assumptions to calculate reserve estimates, including the reserves for reported and unreported claims. Reserve estimates are regularly reviewed and updated, using the most current information available. Any resulting reestimates are reflected in current results of operations.
Reserve for life-contingent contract benefits
The reserve for life-contingent contract benefits payable under insurance policies, including traditional life insurance, life-contingent immediate annuities and voluntary accident and health insurance products, is computed on the basis of long-term actuarial assumptions of future investment yields, mortality, morbidity, policy terminations and expenses. These assumptions, which for traditional life insurance are applied using the net level premium method, include provisions for adverse deviation and generally vary by characteristics such as type of coverage, year of issue and policy duration. The assumptions are established at the time the policy is issued and are generally not changed during the life of the policy. The Company periodically reviews the adequacy of reserves for these policies using actual experience and current assumptions. If actual experience and current assumptions are adverse compared to the original assumptions and a premium deficiency is determined to exist, any remaining unamortized DAC balance would be expensed to the extent not recoverable and the establishment of a premium deficiency reserve may be required.required for any remaining deficiency. In 2019 and 2018, the Company’s reviews concluded that no premium deficiency adjustments were necessary. Prior to fourth quarter 2017, the Company evaluated traditional life insurance products and immediate annuities with life contingencies on an aggregate basis. In conjunction with the Company’s segment changes that occurred in the fourth quarter of 2017, traditional life insurance products, immediate annuities with life contingencies, and voluntary accident and health insurance are reviewed individually. The Company also reviews these policies for circumstances where projected profits would be recognized in early years followed by projected losses in later years. If this circumstance exists, the Company will accrue a liability, during the period of profits, to offset the losses at such time as the future losses are expected to commence using a method updated prospectively over time. To the extent that unrealized gains on fixed income securities would result in a premium deficiency if those gains were realized, the related increase in reserves for certain immediate annuities with life contingencies is recorded net of tax as a reduction of unrealized net capital gains included in AOCI.

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Contractholder funds
Contractholder funds represent interest-bearing liabilities arising from the sale of products such as interest-sensitive life insurance and fixed annuities and funding agreements.annuities. Contractholder funds primarily comprise cumulative deposits received and interest credited to the contractholder less cumulative contract benefits, surrenders, withdrawals maturities and contract charges for

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mortality or administrative expenses. Contractholder funds also include reserves for secondary guarantees on interest-sensitive life insurance and certain fixed annuity contracts and reserves for certain guarantees on reinsured variable annuity contracts.
Pension and other postretirement remeasurement gains and losses
Pension and other postretirement gains and losses represent the remeasurement of projected benefit obligation and plan assets, which are immediately recognized in earnings and are referred to as pension and other postretirement remeasurement gains and losses on the Consolidated Statements of Operations. The Company’s policy is to remeasure its pension and postretirement plans on a quarterly basis.
Differences between expected and actual returns and changes in assumptions affect our pension and other postretirement obligations, plan assets and expenses.
The primary factors contributing to pension and postretirement remeasurement gains and losses are:
Changes in the discount rate used to value pension and postretirement obligations as of the measurement date
Differences between the expected and the actual return on plan assets
Changes in demographic assumptions, including mortality and participant experience
Pension and other postretirement service cost, interest cost, expected return on plan assets and amortization of prior service credits are allocated to the Company’s reportable segments. The pension and other postretirement remeasurement gains and losses are reported in the Corporate and Other segment.
Separate accounts
Separate accounts assets are carried at fair value. The assets of the separate accounts are legally segregated and available only to settle separate accounts contract obligations. Separate accounts liabilities represent the contractholders’ claims to the related assets and are carried at an amount equal to the separate accounts assets. Investment income and realized capital gains and losses of the separate accounts accrue directly to the contractholders and therefore are not included in the Company’s Consolidated Statements of Operations. Deposits to and surrenders and withdrawals from the separate accounts are reflected in separate accounts liabilities and are not included in consolidated cash flows.
Absent any contract provision wherein the Company provides a guarantee, variable annuity and variable life insurance contractholders bear the investment risk that the separate accounts’ funds may not meet their stated investment objectives. Substantially all of the Company’s variable annuity business was reinsured beginning in 2006.
Legal contingencies
The Company reviews its lawsuits, regulatory inquiries, and other legal proceedings on an ongoing basis. The Company establishes accruals for such
matters at management’s best estimate when the Company assesses that it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. The Company’s assessment of whether a loss is reasonably possible or probable is based on its assessment of the ultimate outcome of the matter following all appeals. The Company does not include potential recoveries in its estimates of reasonably possible or probable losses. Legal fees are expensed as incurred.
Long-term debt
Long-term debt includes senior notes, senior debentures, subordinated debentures and junior subordinated debentures issued by the Corporation. Unamortized debt issuance costs are reported in long-term debt and are amortized over the expected period the debt will remain outstanding.
Deferred Employee Stock Ownership Plan (“ESOP”) expense
Deferred ESOP expense represents the remaining unrecognized cost of shares acquired by the Allstate ESOP to pre-fund a portion of the Company’s contribution to the Allstate 401(k) Savings Plan.
Equity incentive plans
The Company has equity incentive plans under which the Company grants nonqualified stock options, restricted stock units and performance stock awards (“equity awards”) to certain employees and directors of the Company. The Company measures the fair value of equity awards at the award date and recognizes the expense over the shorter of the period in which the requisite service is rendered or retirement eligibility is attained. The expense for performance stock awards is adjusted each period to reflect the performance factor most likely to be achieved at the end of the performance period. The Company uses a binomial lattice model to determine the fair value of employee stock options.
Leases
The Company has certain operating leases for office facilities, computer and office equipment, and vehicles. The Company’s leases have remaining lease terms of 1 year to 10 years, some of which include options to extend the leases for up to 20 years, and some of which include options to terminate the leases within 60 days.
The Company determines if an arrangement is a lease at inception. Leases with an initial term less than one year are not recorded on the balance sheet and the lease costs for these leases are recorded as an expense on a straight-line basis over the lease term. Operating leases with terms greater than one year result in a lease liability recorded in other liabilities with a corresponding right-of-use (“ROU”) asset recorded in other assets. As of December 31, 2019, the Company had $586 million in lease liabilities and $483 million in ROU assets.
Operating lease liabilities are recognized at the commencement date based on the present value of future minimum lease payments over the lease term. ROU assets are recognized based on the corresponding lease liabilities adjusted for qualifying initial direct costs, prepaid or accrued lease payments and unamortized lease incentives. As most of the Company’s leases do not disclose the implicit interest rate, the Company uses collateralized incremental borrowing rates based on information available at

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lease commencement when determining the present value of future lease payments. The Company has lease agreements with lease and non-lease components, which are accounted for as a single lease. Lease terms may include options to extend or terminate the lease which are incorporated into the Company’s measurements when it is reasonably certain that the Company will exercise the option.
Operating lease costs are recognized on a straight-line basis over the lease term and include interest expense on the lease liability and amortization of the ROU asset. Variable lease costs are expensed as incurred and include maintenance costs and real estate taxes. Lease costs are reported in operating costs and expenses and totaled$171 million, including $30 million of variable lease costs in 2019.
Other information related to operating leases
As of
December 31, 2019
Weighted average remaining lease term (years)6
Weighted average discount rate3.15%
Maturity of lease liabilities
($ in millions) Operating leases
2020 $133
2021 121
2022 102
2023 84
2024 67
Thereafter 137
Total lease payments $644
Less: interest (58)
Present value of lease liabilities $586
Off-balance sheet financial instruments
Commitments to invest, commitments to purchase private placement securities, commitments to extend loans, financial guarantees and credit guarantees have off-balance sheet risk because their contractual amounts are not recorded in the Company’s Consolidated Statements of Financial Position (see Notes 7 and 14).
Consolidation of variable interest entities (“VIEs”)
The Company consolidates VIEs when it is the primary beneficiary. A primary beneficiary is the variable interest holder in a VIE with both the power to direct the activities of the VIE that most significantly impact the economic performance of the VIE and the obligation to absorb losses, or the right to receive benefits, that could potentially be significant to the VIE.
Foreign currency translation
The local currency of the Company’s foreign subsidiaries is deemed to be the functional currency of the country in which these subsidiaries operate. The financial statements of the Company’s foreign subsidiaries are translated into U.S. dollars at the exchange rate in effect at the end of a reporting period for assets and liabilities and at average exchange rates during the period for results of operations.
The unrealized gains and losses from the translation of the net assets are recorded as unrealized foreign currency translation adjustments and included in AOCI. Changes in unrealized foreign currency translation adjustments are included in other comprehensive income.OCI. Gains and losses from foreign currency transactions are reported in operating costs and expenses and have not been material.


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Earnings per common share
Basic earnings per common share is computed using the weighted average number of common shares outstanding, including vested unissued participating restricted stock units. Diluted earnings per common share is computed using the weighted average number of common and dilutive potential common shares outstanding.
For the Company, dilutive potential common shares consist of outstanding stock options and unvested non-participating restricted stock units and contingently issuable performance stock awards.
Computation of basic and diluted earnings per common share
  For the years ended December 31,
($ in millions, except per share data) 2017 2016 2015
Numerator:      
Net income $3,189
 $1,877
 $2,171
Less: Preferred stock dividends 116
 116
 116
Net income applicable to common shareholders (1)
 $3,073
 $1,761
 $2,055
       
Denominator:      
Weighted average common shares outstanding 362.0
 372.8
 401.1
Effect of dilutive potential common shares:      
Stock options 4.3
 3.2
 4.0
Restricted stock units (non-participating) and performance stock awards 1.5
 1.3
 1.7
Weighted average common and dilutive potential common shares outstanding 367.8
 377.3
 406.8
       
Earnings per common share – Basic $8.49
 $4.72
 $5.12
Earnings per common share – Diluted $8.36
 $4.67
 $5.05
(1)
Net income applicable to common shareholders is net income less preferred stock dividends.
The effect of dilutive potential common shares does not include the effect of options with an anti-dilutive effect on earnings per common share because their exercise prices exceed the average market price of Allstate common shares during the period or for which the unrecognized compensation cost would have an anti-dilutive effect. Options to purchase 1.5 million, 3.8 million and 2.2 million Allstate common shares, with exercise prices ranging from $70.71 to $102.84, $53.91 to $71.29 and $57.98 to $71.29, were outstanding in 2017, 2016 and 2015, respectively, but were not included in the computation of diluted earnings per common share in those years.
Computation of basic and diluted earnings per common share
  For the years ended December 31,
($ in millions, except per share data) 2019 2018 2017
Numerator:      
Net income $4,847
 $2,160
 $3,554
Less: Preferred stock dividends 169
 148
 116
Net income applicable to common shareholders (1)
 $4,678
 $2,012
 $3,438
       
Denominator:      
Weighted average common shares outstanding 328.2
 347.8
 362.0
Effect of dilutive potential common shares:      
Stock options 3.2
 3.6
 4.3
Restricted stock units (non-participating) and performance stock awards 2.1
 1.8
 1.5
Weighted average common and dilutive potential common shares outstanding 333.5
 353.2
 367.8
       
Earnings per common share – Basic $14.25
 $5.78
 $9.50
Earnings per common share – Diluted $14.03
 $5.70
 $9.35
       
Anti-dilutive options excluded from diluted earnings per common share 3.7
 2.0
 1.5
Adopted accounting standards
Employee Share-Based Payment Accounting
for LeasesEffective January 1, 2017,2019 the Company adopted new Financial Accounting Standards Board (“FASB”) guidance that amends therelated to accounting for share-basedleases. Upon adoption of the guidance under the optional transition method that allows application of the transition provisions at the adoption date instead of the earliest period presented, the Company recorded a $585 million lease liability equal to the present value of lease payments and a $488 million ROU asset, which is the corresponding lease liability adjusted for qualifying accrued lease payments. The lease liability and ROU asset were reported as part of other liabilities and other assets on the Consolidated Statements of Financial Position. The impact of these changes at adoption had no impact on net income or shareholders’ equity. Prior periods were not restated under the new standard. The Company utilized the package of practical expedients permitted under the transition guidance which, among other things, did not require reassessment of existing contracts for the existence of a prospective basis. Underlease or reassessment of existing lease classifications.
Upon adoption, the new guidance reporting entities are required sellers in a sale-leaseback transaction to recognize all tax effects relatedthe entire gain from the sale of an underlying asset at the time the sale is recognized rather than over the leaseback term. The carrying value of unrecognized gains on sale-leaseback transactions executed prior to share-based paymentsJanuary 1, 2019 was $21 million, after-tax, and was recorded as an increase to retained income at settlement or expiration through the income statement anddate of adoption.
Accounting for Hedging Activities Effective January 1, 2019 the requirementCompany adopted new FASB guidance intended to delay recognition of certain tax benefits until they reduce current taxes payable is eliminated.better align hedge accounting with an organization’s risk management activities. The new guidance also permits employersexpands hedge accounting to withhold shares issued in connectionnonfinancial and financial risk components and revises the measurement methodologies. Separate presentation of hedge ineffectiveness is eliminated with an employee’s exercise of options or the settlement of stock awards, upintention to provide greater transparency to the employee’s maximum individual statutory tax rate, to meet tax withholding requirements without causing liability classificationfull impact of hedging by requiring presentation of the award.results of the hedged item and hedging instrument in a single financial statement line item. In addition, all tax-related cash flows resulting from share-based payments are reported as operating activities on the statement of cash flows whereas cash payments madeamendments were designed to taxing authorities on
an employee’s behalf for withheld shares are presented as financing activities.reduce complexity by simplifying hedge effectiveness testing. The adoption of this guidance had no impact on the Company’s results of operations or financial position on the date of adoption, but resulted in a $63 million benefit to net income applicable to common shareholders in 2017.
Transition to Equity Method Accounting
Effective January 1, 2017, the Company adopted new FASB guidance amending the accounting requirements for transitioning to the equity method of accounting (“EMA”), including a transition from the cost method. The guidance requires the cost of acquiring an additional interest in an investee to be added to the existing carrying value to establish the initial basis of the EMA investment. Under the new guidance, no retroactive adjustment is required when an investment initially qualifies for EMA treatment. The guidance is applied prospectively to investments that qualify for EMA after application of the cost method of accounting. Accordingly, the adoption of this guidance had no impact on the Company’s results of operations or financial position.
Application of Income Tax Guidance to Certain U.S. Tax Reform Provisions
In February 2018, the FASB issued guidance permitting reclassification of the effects of the new corporate tax rate in the Tax Cuts and Jobs Act of 2017 (“Tax Legislation”) on balances presented net of tax in AOCI. Upon enactment of the Tax Legislation in December 2017, existing accounting guidance required the revaluation of all deferred tax balances to the newly enacted tax rate by adjustment to income tax expense whereas a corresponding adjustment of the

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Notes to Consolidated Financial Statements 2017 Form 10-K


balances presented in AOCI was prohibited. The new guidance permits reclassification of the impact of the newly enacted tax rates in the Tax Legislation on balances presented net of tax in AOCI to retained income. The guidance, which may be adopted for any period for which financial statements have not yet been issued, is effective for fiscal years beginning after December 15, 2018, and may be applied retrospectively to the date of enactment or the beginning of a reporting period. The Company elected to early adopt the new guidance as of December 31, 2017. Upon adoption of the guidance, amounts are recognized after-tax in AOCI using the newly established 21% corporate income tax rate. The net impact of adoption was a $49 million increase in AOCI and a corresponding decrease in retained income. The $49 million increase in AOCI is comprised of a $290 million increase in unrealized net capital gains and losses, a $6 million decrease in unrealized foreign currency translation adjustment and a $235 million decrease in unrecognized pension and other postretirement benefit cost.
Pending accounting standards
Revenue from Contracts with Customers
In May 2014, the FASB issued guidance which revises the criteria for revenue recognition. Insurance contracts are excluded from the scope of the new guidance. Under the guidance, the transaction price is attributed to underlying performance obligations in the contract and revenue is recognized as the entity satisfies the performance obligations and transfers control of a good or service to the customer. Incremental costs of obtaining a contract may be capitalized to the extent the entity expects to recover those costs. The guidance is effective for reporting periods beginning after December 15, 2017 and is to be applied either on a full or modified retrospective basis.
The Company will apply the modified retrospective approach as of January 1, 2018, which results in the recognition of a cumulative effect of adoption as an adjustment to the beginning balance of retained income at the date of initial application. The Company’s principal activities impacted by the standard are those related to the issuance of protection plans for consumer products and automobiles and service contracts that provide roadside assistance. The impacts include an increase in deferred revenue with a corresponding increase in deferred costs for protection plans that are sold directly to retailers for which Allstate is deemed to be the principal in the transaction. The anticipated impacts of these adjustments offset and will not impact net income, but result in an increase in unearned premiums and deferred policy acquisition costs of approximately $160 million, pre-tax. The Company expects to recognize a cumulative effect adjustment related to the accounting for variable consideration, the deferral of certain costs associated with acquiring service contracts that provide roadside assistance, and other items, the net impact of which is not expected to materially reduce shareholders’ equity at the date of adoption. Based on the Company’s assessment, the total impact of adoption will not be
material to the Company’s results of operations or financial position.
Recognition and Measurement of Financial Assets and Financial Liabilities
In January 2016, the FASB issued guidance requiring equity investments, including equity securities and limited partnership interests that are not accounted for under the equity method of accounting or result in consolidation to be measured at fair value with changes in fair value recognized in net income. Equity investments without readily determinable fair values may be measured at cost minus impairment, if any, plus or minus changes resulting from observable price changes in orderly transactions for the identical or a similar investment of the same issuer. When a qualitative assessment of equity investments without readily determinable fair values indicates that an impairment exists, the carrying value is required to be adjusted to fair value, if lower. The guidance clarifies that an entity should evaluate the realizability of a deferred tax asset related to available-for-sale fixed income securities in combination with the entity’s other deferred tax assets. The guidance also changes certain disclosure requirements. The guidance is effective for interim and annual periods beginning after December 15, 2017, and is to be applied through a cumulative-effect adjustment to beginning retained income which results in no impact to the Company’s results of operations at the date of adoption.
The new guidance related to equity investments without readily determinable fair values is applied prospectively as of the date of adoption. The most significant impacts relate to the change in accounting for equity securities, where $1.16 billion of pre-tax unrealized net capital gains will be reclassified on January 1, 2018 from AOCI to retained income and cost method limited partnership interests (excluding limited partnership interests accounted for on a cost recovery basis) where the carrying value of these investments will increase by approximately $224 million, pre-tax on January 1, 2018, with the offsetting after-tax adjustment recognized in retained income. The after-tax change in accounting for equity securities will not affect the Company’s shareholders’ equity and the unrealized net capital gains reclassified to retained income will never be recognized in net income. The after-tax change in accounting for cost method limited partnerships will increase the Company’s shareholders’ equity, while also decreasing net income return on shareholders’ equity. The amount by which the fair value of cost method limited partnerships exceeds their carrying value will never be recognized in net income, negatively impacting the calculations of returns on equity.
Accounting for Leases
In February 2016, the FASB issued guidance revising the accounting for leases. Under the new guidance, lessees will be required to recognize a right-of-use asset and lease liability for all leases other than those that meet the definition of a short-term lease. The lease liability will be equal to the present value of lease payments. A right-of-use asset will be based on

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2017 Form 10-KNotes to Consolidated Financial Statements

the lease liability adjusted for qualifying initial direct costs. Recognition of the lease liability and right-of-use asset will result in an increase in total assets and liabilities in the Consolidated Statement of Financial Position. The expense of operating leases under the new guidance will be recognized in the income statement on a straight-line basis after combining the lease expense components (interest expense on the lease liability and amortization of the right-of-use asset) over the term of the lease. For finance leases, the expense components are computed separately and produce greater up-front expense compared to operating leases as interest expense on the lease liability is higher in early years and the right-of-use asset is amortized on a straight-line basis. Lease classification will be based on criteria similar to those currently applied. The accounting model for lessors will be similar to the current model with modifications to reflect definition changes for components such as initial direct costs. Lessors will continue to classify leases as operating, direct financing, or sales-type. The guidance is effective for reporting periods beginning after December 15, 2018 using a modified retrospective approach applied at the beginning of the earliest period presented. The FASB has exposed for comment an optional simplified transition approach that would allow application of the transition provisions at the effective date instead of the earliest date presented. The Company is in the process of evaluating the impact of adoption, which is not expected to be material to the Company’s results of operations or financial position.
Measurement of Credit Losses on Financial Instruments
In June 2016, the FASB issued guidance which revises the credit loss recognition criteria for certain financial assets measured at amortized cost, including reinsurance recoverables. The new guidance replaces the existing incurred loss recognition model with an expected loss recognition model. The objective of the expected credit loss model is for thea reporting entity to recognize its estimate of expected credit losses for affected financial assets in a valuation allowance that when deducted from the amortized cost basis of the related financial assets that results in presenting thea net carrying value of the financial assets at the amount expected to be collected. The reporting

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2019 Form 10-KNotes to Consolidated Financial Statements

entity must consider all relevant information available when estimating expected credit losses, including details about past events, current conditions, and reasonable and supportable forecasts over the life of an asset. Financial assets may be evaluated individually or on a pooled basis when they share similar risk characteristics. The measurement of credit losses for available-for-sale debt securities measured at fair value is not affected except that credit losses recognized are limited to the amount by which fair value is below amortized cost and the carrying value adjustment is recognized through a valuation allowance and not as a direct write-down.which may change over time but once recorded cannot subsequently be reduced to an amount below zero. The guidance is effective for interim and annualreporting periods beginning after December 15, 2019, and for most affected instruments must be adopted using a modified retrospective approach, with a cumulative effect adjustment recorded to beginning retained income.
The Company’s implementation activities, which are being finalized, include review and validation of models, methodologies, data inputs and assumptions to be used to estimate expected credit losses. The implementation impacts relate primarily to the Company’s commercial mortgage loans, bank loans and reinsurance recoverables and are dependent on economic conditions and judgments at the date of adoption. Based on the economic conditions at the date of adoption and the balances at the reporting date, the Company estimates the application of the current expected credit loss requirements will result in total valuation allowances for credit losses of approximately $300 million, as of the date of adoption. After consideration of existing valuation allowances maintained prior to adoption of the new guidance, the Company expects to recognize a cumulative-effect decrease in retained income of approximately $100 million, after-tax, to adjust existing valuation allowances to the basis in the new requirements.
Changes to the Disclosure Requirements for Defined Benefit Plans
In August 2018, the FASB issued amendments to modify certain disclosure requirements for defined benefit plans. Disclosure additions relate to the weighted-average interest crediting rates for cash balance plans and other plans with interest crediting rates and explanations for significant gains and losses related to changes in the benefit obligation during the reporting period. Disclosures to be removed include those that identify amounts that are expected to be reclassified out of AOCI and into the income statement in the coming year and the anticipated impact of a one-percentage point change in assumed health care cost trend rate on service and interest cost and on the accumulated benefit obligation. The amendments are effective for annual reporting periods beginning after December 15, 2020. The impacts of adoption are to the Company’s disclosures only.
Accounting for Long-Duration Insurance Contracts
In August 2018, the FASB issued guidance revising the accounting for certain long-duration insurance
 
retainedcontracts. The new guidance introduces material changes to the measurement of the Company’s reserves for traditional life, life-contingent immediate annuities and certain voluntary accident and health insurance products.
Under the new guidance, measurement assumptions, including those for mortality, morbidity and policy terminations, will be required to be reviewed and updated at least annually. The effect of updating measurement assumptions other than the discount rate are required to be measured on a retrospective basis and reported in net income. In addition, reserves under the new guidance are required to be discounted using an upper medium grade fixed income instrument yield required to be updated through OCI at each reporting date. Current GAAP requires reserves to utilize assumptions set at policy issuance unless updated current assumptions indicate that recorded reserves are deficient.
The new guidance also requires DAC and other capitalized balances currently amortized in proportion to premiums or gross profits to be amortized on a constant level basis over the expected term for all long-duration insurance contracts. DAC will not be subject to loss recognition testing but will be reduced when actual lapse experience exceeds expected experience. The new guidance will no longer require adjustments to DAC and deferred sales inducement costs (“DSI”) related to unrealized gains and losses on investment securities supporting the related business.
All market risk benefit product features will be measured at fair value with changes in fair value recorded in net income with the exception of changes in the fair value attributable to changes in the reporting entity’s own credit risk, which are required to be recognized in OCI. Substantially all of the Company’s market risk benefits are reinsured and therefore these impacts are not expected to be material to the Company.
The new guidance will be included in the comparable financial statements issued in reporting periods beginning after December 15, 2021, thereby requiring restatement of prior periods presented. Early adoption is permitted. The new guidance will be applied to affected contracts and DAC on the basis of existing carrying amounts at the earliest period presented or retrospectively using actual historical experience as of contract inception. The new guidance for market risk benefits is required to be adopted retrospectively.
The Company is inevaluating the processanticipated impacts of applying the new guidance to both retained income and AOCI. The requirements of the new guidance represent a material change from existing GAAP, however, the underlying economics of the business and related cash flows are unchanged. The Company is evaluating the specific impacts of adopting the new guidance and anticipates the financial statement impact of adopting the new guidance to be material, largely attributed to the impact of adoption.transitioning to a discount rate based on an upper-medium grade fixed income investment yield
Goodwill Impairment
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Notes to Consolidated Financial Statements 2019 Form 10-K


and updates to mortality assumptions. The Company expects the most significant impacts will occur in the run-off annuity segment. The revised accounting for DAC will be applied prospectively using the new model and any DAC effects existing in AOCI as a result of applying existing GAAP at the date of adoption will be reversed.
Simplifications to the Accounting for Income Taxes
In January 2017,December 2019, the FASB issued guidanceamendments to simplify the accounting for goodwill impairment which removesincome taxes. The amendments eliminate certain exceptions in the second stepexisting guidance including those related to intraperiod tax allocation and deferred tax liability recognition when changes in control of equity method and foreign subsidiary investments occur. The amendments require recognition of the goodwill impairment test that requires a hypothetical purchase price allocation. Under the new guidance, goodwill impairment will be measured and recognized as the amount by which a reporting unit’s carrying value, including goodwill, exceeds its fair value, not to exceed the carrying amounteffect of goodwill allocated to the reporting unit. The revised guidance does not affect a reporting entity’s ability to first assess qualitative factors by reporting unit to determine whether to perform the quantitative goodwill impairment test. The guidance is effective for goodwill impairment testsan enacted change in fiscal years beginning after December 15, 2019, with early adoption permitted. The guidance is to be applied on a prospective basis, with the effects, if any, recognized in net incometax laws or rates in the interim period of adoption. The impactthat includes the enactment date, provide an option to the Company upon adoption is dependent upon the excess, if any, of carrying value of the Company’s reporting units, including goodwill, over their respective fair values,not allocate taxes to a measurelegal entity that is not currently determinable.
Presentation of Net Periodic Pension and Postretirement Benefits Costs
In March 2017, the FASB issued guidancesubject to improve the presentation of net periodic pension and postretirement benefits costs that requires the service cost component to be reported in operating expenses together withtax as well as other employee compensation costs and all other components of net periodic pension and postretirement benefits costs reported in non-operating expenses. If the reporting entity does not separately report operating and non-operating expenses on the statement of operations it is required to identify, on the statement of operations or in disclosures, the line items in which the components of net periodic pension and postretirement benefits costsminor changes. The amendments are presented. The new guidance permits only the service cost component to be eligible for capitalization where applicable. The guidance is effective for interim and annual reporting periods beginning after December 15, 2017 and for interim periods within those annual periods.2020. The new guidance is tospecifies which amendments should be applied prospectively, retrospective to all periods presented or on a prospective basis for capitalization of service costs where applicable and on amodified retrospective basis for the presentationthrough a cumulative-effect adjustment to retained income as of the service cost and other componentsbeginning of net periodic pension benefit costs in the statementsyear of operations or in disclosures.adoption. The impact of adoption is not expected to be material to the Company’s results of operations or financial position.
AccountingChange in accounting principle
The Company changed its accounting principle for Hedging Activitiesrecognizing actuarial gains and losses and expected return on plan assets for its pension and other postretirement plans to a more preferable policy under U.S. GAAP. Under the new principle, remeasurement of
In August
projected benefit obligation and plan assets are immediately recognized in earnings and are referred to as pension and other postretirement remeasurement gains and losses on the Consolidated Statements of Operations. Previously, actuarial gains and losses and differences between the expected and actual returns on plan assets were recognized as a component of AOCI, and were subject to amortization into earnings in future periods. This change has been applied on a retrospective basis. The Company’s policy is to remeasure its pension and postretirement plans on a quarterly basis.
The Company also changed its policy for recognizing expected returns on plan assets by eliminating the permitted accounting practice allowing the five-year smoothing of equity returns and moving to an unadjusted fair value method.
The Company believes that immediately recognizing remeasurement of projected benefit obligation and plan assets in earnings is preferable as it provides greater transparency of the Company’s economic obligations in accounting results and better aligns with fair value accounting principles by recognizing the effects of economic and interest rate changes on pension and other postretirement plan assets and liabilities in the year in which the gains and losses are incurred. These changes have been applied on a retrospective basis and as of January 1, 2017 resulted in a cumulative effect decrease to retained income of $1.58 billion, with a corresponding offset to AOCI and had 0 impact on total shareholders’ equity.
The impacts of the FASB issued amendments intended to better align hedge accounting with an organization’s risk management activities. The amendments expand hedge accounting for nonfinancial andadjustments on the financial risk components and revisestatements are summarized in the measurement methodologies to better align with an organization’s risk management activities. Separatefollowing tables.


Consolidated Statements of Operations
  Previous accounting principle 
Impact of change (1)
 As reported
($ in millions, except per share data) Year Ended December 31, 2019
Property and casualty insurance claims and claims expense $24,074
 $(98) $23,976
Operating costs and expenses 5,752
 (62) 5,690
Pension and other postretirement remeasurement gains and losses 
 114
 114
Restructuring and related charges 41
 
 41
Total costs and expenses 38,638
 (46) 38,592
Income from operations before income tax expense 6,043
 46
 6,089
Income tax expense 1,232
 10
 1,242
Net income 4,811
 36
 4,847
Net income applicable to common shareholders $4,642
 $36
 $4,678
       
Earnings per common share:      
Net income applicable to common shareholders per common share - Basic $14.14
 $0.11
 $14.25
Net income applicable to common shareholders per common share - Diluted $13.92
 $0.11
 $14.03
(1) The Company merged two of its pension plans, which had no impact on its financial statements as the Company remeasures pension plan assets and projected benefit obligations immediately in earnings on a quarterly basis.  However, the plan merger increased the impact of change by $41 million for 2019, reflecting the shorter amortization period for losses deferred in AOCI from one of the merged plans that was required as part of the merger. 

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2019 Form 10-KNotes to Consolidated Financial Statements

Consolidated Statements of Operations
  Previous accounting principle Change in accounting principle As adjusted
  Year Ended December 31, 2018
Property and casualty insurance claims and claims expense $22,839
 $(61) $22,778
Operating costs and expenses 5,869
 (275) 5,594
Pension and other postretirement remeasurement gains and losses 
 468
 468
Restructuring and related charges 83
 (16) 67
Total costs and expenses 37,077
 116
 37,193
Income from operations before income tax expense 2,744
 (116) 2,628
Income tax expense 492
 (24) 468
Net income 2,252
 (92) 2,160
Net income applicable to common shareholders $2,104
 $(92) $2,012
       
Earnings per common share:      
Net income applicable to common shareholders per common share - Basic $6.05
 $(0.27) $5.78
Net income applicable to common shareholders per common share - Diluted $5.96
 $(0.26) $5.70
       
  Year Ended December 31, 2017
Property and casualty insurance claims and claims expense $21,929
 $(82) $21,847
Operating costs and expenses 5,442
 (246) 5,196
Pension and other postretirement remeasurement gains and losses 
 (217) (217)
Restructuring and related charges 109
 (13) 96
Total costs and expenses 35,436
 (558) 34,878
Income from operations before income tax expense 3,991
 558
 4,549
Income tax expense 802
 193
 995
Net income 3,189
 365
 3,554
Net income applicable to common shareholders $3,073
 $365
 $3,438
       
Earnings per common share:      
Net income applicable to common shareholders per common share - Basic $8.49
 $1.01
 $9.50
Net income applicable to common shareholders per common share - Diluted $8.36
 $0.99
 $9.35

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Notes to Consolidated Financial Statements 20172019 Form 10-K




presentation of hedge ineffectiveness is eliminated to provide greater transparency of the full impact of hedging by requiring presentation of the results of the hedged item and hedging instrument in a single financial
Consolidated Statements of Comprehensive Income  
  Previous accounting principle Impact of change As reported
($ in millions) Year Ended December 31, 2019
Net income $4,811
 $36
 $4,847
       
Other comprehensive income (loss), after-tax      
Changes in:      
Unrealized net capital gains and losses 1,889
 
 1,889
Unrealized foreign currency translation adjustments (4) (6) (10)
Unrecognized pension and other postretirement benefit cost (1)
 141
 (188) (47)
Other comprehensive income, after-tax 2,026
 (194) 1,832
       
Comprehensive income 6,837
 (158) 6,679
       
  Year Ended December 31, 2018
Net income $2,252
 $(92) $2,160
       
Other comprehensive income (loss), after-tax      
Changes in:      
Unrealized net capital gains and losses (754) 
 (754)
Unrealized foreign currency translation adjustments (55) 7
 (48)
Unrecognized pension and other postretirement benefit cost (1)
 (144) 85
 (59)
Other comprehensive loss, after-tax (953) 92
 (861)
       
Comprehensive income 1,299
 
 1,299
       
  Year Ended December 31, 2017
Net income $3,189
 $365
 $3,554
       
Other comprehensive income (loss), after-tax      
Changes in:      
Unrealized net capital gains and losses 319
 
 319
Unrealized foreign currency translation adjustments 47
 (2) 45
Unrecognized pension and other postretirement benefit cost (1)
 307
 (359) (52)
Other comprehensive income, after-tax 673
 (361) 312
       
Comprehensive income 3,862
 4
 3,866
(1) Financial statement line item. In addition, the amendments reduce complexity by simplifying the manneritem has been updated to “Unamortized pension and other postretirement prior service credit“.
Consolidated Statements of Financial Position  
  Previous accounting principle Impact of change As reported
($ in millions) December 31, 2019
Retained income 49,713
 (1,639) 48,074
Unrealized foreign currency translation adjustments (68) 9
 (59)
Unrecognized pension and other postretirement benefit cost (1)
 (1,350) 1,472
 122
Total AOCI 469
 1,481
 1,950
Total shareholders’ equity 26,156
 (158) 25,998
       
  December 31, 2018
Retained income 45,708
 (1,675) 44,033
Unrealized foreign currency translation adjustments (64) 15
 (49)
Unrecognized pension and other postretirement benefit cost (1)
 (1,491) 1,660
 169
Total AOCI (1,557) 1,675
 118
Total shareholders’ equity 21,312
 
 21,312
(1) Financial statement line item has been updated to “Unamortized pension and other postretirement prior service credit“.

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2019 Form 10-KNotes to Consolidated Financial Statements

Consolidated Statements of Shareholders’ Equity

      
($ in millions) Previous accounting principle Impact of change As reported
  Year Ended December 31, 2019
Retained income      
Balance, beginning of year $45,708
 $(1,675) $44,033
Cumulative effect of change in accounting principle 21
 
 21
Net income 4,811
 36
 4,847
Dividends on common stock (declared per share of $2.00) (658) 
 (658)
Dividends on preferred stock (169) 
 (169)
Balance, end of year 49,713
 (1,639) 48,074
       
Accumulated other comprehensive income (loss)      
Balance, beginning of year (1,557) 1,675
 118
Cumulative effect of change in accounting principle 
 
 
Change in unrealized net capital gains and losses 1,889
 
 1,889
Change in unrealized foreign currency translation adjustments (4) (6) (10)
Change in unrecognized pension and other postretirement benefit cost (1)
 141
 (188) (47)
Balance, end of year $469
 $1,481
 $1,950
       
  Year Ended December 31, 2018
Retained income      
Balance, beginning of year $43,162
 $(1,583) $41,579
Cumulative effect of change in accounting principle 1,088
 
 1,088
Net income 2,252
 (92) 2,160
Dividends on common stock (declared per share of $1.84) (646) 
 (646)
Dividends on preferred stock (148) 
 (148)
Balance, end of year 45,708
 (1,675) 44,033
       
Accumulated other comprehensive income (loss)      
Balance, beginning of year 306
 1,583
 1,889
Cumulative effect of change in accounting principle (910) 
 (910)
Change in unrealized net capital gains and losses (754) 
 (754)
Change in unrealized foreign currency translation adjustments (55) 7
 (48)
Change in unrecognized pension and other postretirement benefit cost (1)
 (144) 85
 (59)
Balance, end of year (1,557) 1,675
 118
       
  Year Ended December 31, 2017
Retained income      
Balance, beginning of year $40,678
 $(1,669) $39,009
Net income 3,189
 365
 3,554
Dividends on common stock (declared per share of $1.48) (540) 
 (540)
Dividends on preferred stock (116) 
 (116)
Reclassification of tax effects due to change in accounting principle (49) (279) (328)
Balance, end of year 43,162
 (1,583) 41,579
       
Accumulated other comprehensive income (loss)      
Balance, beginning of year (416) 1,665
 1,249
Change in unrealized net capital gains and losses 319
 
 319
Change in unrealized foreign currency translation adjustments 47
 (2) 45
Change in unrecognized pension and other postretirement benefit cost (1)
 307
 (359) (52)
Reclassification of tax effects due to change in accounting principle 49
 279
 328
Balance, end of year 306
 1,583
 1,889
(1) Financial statement line item has been updated to “Change in which assessments of hedge effectiveness may be performed. The guidance is effective forunamortized pension and other postretirement prior service credit”.

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Notes to Consolidated Financial Statements 2019 Form 10-K


annual periods beginning after December 15, 2018 and for interim periods within those annual periods.
Consolidated Statements of Cash Flows  
  Previous accounting principle Impact of change As reported
($ in millions) Year Ended December 31, 2019
Cash flows from operating activities      
Net income $4,811
 $36
 $4,847
Adjustments to reconcile net income to net cash provided by operating activities:      
Pension and other postretirement measurement gains and losses 
 114
 114
Income taxes 477
 10
 487
Other operating assets and liabilities 110
 (160) (50)
Net cash provided by operating activities $5,129
 $
 $5,129
       
  Year Ended December 31, 2018
Cash flows from operating activities      
Net income $2,252
 $(92) $2,160
Adjustments to reconcile net income to net cash provided by operating activities:      
Pension and other postretirement measurement gains and losses 
 468
 468
Income taxes (356) (24) (380)
Other operating assets and liabilities 1,207
 (352) 855
Net cash provided by operating activities $5,175
 $
 $5,175
       
  Year Ended December 31, 2017
Cash flows from operating activities      
Net income $3,189
 $365
 $3,554
Adjustments to reconcile net income to net cash provided by operating activities:      
Pension and other postretirement measurement gains and losses 
 (217) (217)
Income taxes (245) 193
 (52)
Other operating assets and liabilities 328
 (341) (13)
Net cash provided by operating activities $4,314
 $
 $4,314



The presentation and disclosure guidance is effective on a prospective basis. The impact of adoption is not expectedAllstate Corporation 141


2019 Form 10-KNotes to be material to the Company’s results of operations or financial position.
Consolidated Financial Statements

Note 3
Acquisition

Acquisitions
iCrackedOn January 3, 2017,February 12, 2019, the Company acquired SquareTrade HoldingiCracked Inc. (“iCracked”) which offers on-site, on-demand repair services for smartphones and tablets in North America, supporting Allstate Protection Plans' (formerly known as SquareTrade) operations. In conjunction with the iCracked acquisition, the Company recorded goodwill of $17 million.
PlumChoice On November 30, 2018, the Company acquired PlumChoice, Inc. (“SquareTrade”PlumChoice”) for $30 million in cash to provide technical support services to Allstate Protection Plans' customers and small businesses. In conjunction with the PlumChoice acquisition, the Company recorded goodwill of $23 million.
Allstate Identity Protection On October 5, 2018, the Company acquired InfoArmor, Inc. (“InfoArmor”), a consumer productleading provider of identity protection plan provider that distributes through many of America’s major retailers and Europe’s mobile operators,in the employee benefits market, for $1.4 billion$525 million in cash. SquareTradeInfoArmor primarily offers identity protection to employees and their family members through voluntary benefit programs at over 1,400 firms, including more than 100 of the Fortune 500 companies. Starting in the third quarter of 2019, the Company is a provider of consumer electronics and appliance protection plans, covering products including TVs, smartphones and computers. This acquisition broadens Allstate’s unique product offerings to better meet consumers’ needs.reporting InfoArmor using the name Allstate Identity Protection.
In connection with the acquisition, the Company recorded goodwill of $1.09 billion, commissions paid to retailers (reported in deferred policy acquisition costs) of $66$318 million otherand intangible assets (reported in other assets) of $555 million, contractual liability insurance policy premium expenses (reported in other assets) of $205 million, unearned premiums of $389$257 million. The intangible assets include $225 million and net deferred income tax liability of $138 million. These amounts reflect re-measurement adjustments$32 million related to the fair value of the opening balance sheet assets and liabilities.
Of the $555 million assigned to other intangible assets, $465 million is attributable to acquired customer relationships. The value of the customer
relationships intangible asset was determined using an income approach that considered cash flows and profits expected to be generated by the acquired relationships, a discount rate reflecting the relative risk of achieving the anticipated cash flows and profits and the time value of money, and other factors. The estimated useful life of the customer relationship intangible asset is 10 years. The $555 million assigned to other intangible assets also included $69 million assigned to the SquareTrade trade name which is considered to have an indefinite useful life. The amortization expense of intangible assets in 2017 was $92 million.
Amortization expense of intangible assets for the next five years and thereafter
($ in millions)  
2018 $82
2019 72
2020 62
2021 52
2022 42
Thereafter 84
Total amortization $394
technology, respectively.
Note 4Reportable Segments
Beginning in fourth quarter 2017, theThe Company’s chief operating decision maker reviews financial performance and makes decisions about the allocation of resources based onfor the following seven7 reportable segments: Allstate Protection, Discontinued Lines and Coverages, Service Businesses, Allstate Life, Allstate Benefits, Allstate Annuities, and Corporate and Other.segments. These segments are described below and align with the Company’s key product and service offerings, including the acquisition of SquareTrade and the strategic focus and expansion of Arity and other service businesses.offerings.
Allstate Protection principally offers private passenger auto and homeowners insurance in the United States and Canada, with earned premiums accounting for 82%78.0% of Allstate’s 20172019 consolidated revenues. Allstate Protection is authorized to sell certain property and casualty productsprimarily operates in allthe U.S. (all 50 states and the District of Columbia Puerto Rico(“D.C.”)) and Canada. For 2017,2019, the top U.S. geographic locations for premiums earned by the Allstate Protection segment were Texas, California, New York and Florida. No other jurisdiction accounted for more than 5% of premium earned for Allstate Protection. Revenues from external customers generated outside the United States were $1.11$1.37 billion,
$1.06 $1.20 billion and $1.03$1.13 billion in 2019, 2018 and 2017, 2016 and 2015, respectively.
Discontinued Lines and Coverages includes property and casualty insurance coverage that primarily relates to policies written during the 1960s through the mid-1980s. Our exposure to asbestos, environmental and other discontinued lines claims arises principally from direct excess commercial insurance, assumed reinsurance coverage, direct primary commercial insurance and other businesses in run-off.
Service Businesses comprise SquareTrade, Arity,Allstate Protection Plans, Allstate Dealer Services, Allstate Roadside Services, Arity and Allstate Dealer Services andIdentity Protection. Service Businesses offer consumer product protection plans, device and mobile data collection services and analytic solutions, roadside assistance, and finance and insurance products (including vehicle service contracts, guaranteed asset protection waivers, road hazard tire and wheel and paintless dent repair protection)., roadside assistance, device and mobile data collection services and analytic solutions using automotive telematics information and identity protection. The Service Businesses primarily operate in the U.S., with certain businesses offering services in Europe, Canada, and Puerto Rico. Revenues from
external customers generated outside the United States relate to consumer product protection plans sold primarily in the European Union and were $95 million, $61 million and $35 million in 2017.
2019, 2018 and 2017, respectively.

The Allstate Corporation 139


2017 Form 10-KNotes to Consolidated Financial Statements

Allstate Lifeoffers traditional, interest-sensitive and variable life insurance products. Allstate Life is authorized to sell life insurance productsprimarily operates in allthe U.S. (all 50 states the District of Columbia and Puerto Rico.D.C.). For 2017,2019, the top geographic locations for statutory direct life insurance premiums were New York, California, Texas, Florida and Illinois. No other jurisdiction accounted for more than 5% of statutory direct life insurance premiums.
Allstate Benefits offers voluntary benefits products, including life, accident, critical illness, short-term disability and other health products. Allstate Benefits is authorized to sell its productsprimarily operates in allthe U.S. (all 50 states the District of Columbia, Puerto Rico, the U.S. Virgin Islands, Guamand D.C.) and Canada. For 2017,2019, the top geographic locations for statutory direct accident and health insurance premiums were Florida, Texas, North Carolina, New York and Georgia.California. No other jurisdiction accounted for more than 5% of statutory direct accident and health insurance premiums. Revenues from external customers generated outside the United States relate to voluntary accident and health insurance sold in Canada and were not material.
Allstate Annuities consists primarily of deferred fixed annuities and immediate annuities (including standard and sub-standard structured settlements). This segment is in run-off. The Company also previously offered institutional products consisting of funding agreements sold to unaffiliated trusts that used them to back medium-term notes. There were no institutional products outstanding as of December 31, 2017 or 2016.
Corporate and Other comprises holding company activities and certain non-insurance operations.operations, including expenses associated with strategic initiatives.
Allstate Protection and Discontinued Lines and Coverages segments comprise Property-Liability. The Company does not allocate investment income, realized capital gains and losses, or assets to the Allstate Protection and Discontinued Lines and Coverages segments. Management reviews assets at the Property-Liability, Service Businesses, Allstate Life,

142 www.allstate.com


Notes to Consolidated Financial Statements 2019 Form 10-K


Allstate Benefits, Allstate Annuities, and Corporate and Other levels for decision-making purposes.
The accounting policies of the reportable segments are the same as those described in Note 2.
The effects of intersegment transactions are eliminated in the consolidated results. For segment results, except for services provided by the Service Businesses to Allstate Protection that are not eliminated as management considers those transactions in assessing the results of the respective segments.
Measuring segment profit or loss
The measure of segment profit or loss used in evaluating performance is underwriting income for the Allstate Protection and Discontinued Lines and Coverages segments and adjusted net income for the Service Businesses, Allstate Life, Allstate Benefits, Allstate Annuities, and Corporate and Other segments. A reconciliation of these measures to net income applicable to common shareholders is provided below.
Underwriting income is calculated as premiums earned and other revenue, less claims and claims expenses (“losses”), amortization of DAC, operating costs and expenses, and restructuring and related charges and amortization or impairment of purchased intangibles as determined using GAAP.
Adjusted net income is net income applicable to common shareholders, excluding:
Realized capital gains and losses, after-tax, except for periodic settlements and accruals on non-hedge derivative instruments, which are reported with realized capital gains and losses but included in adjusted net income
 Pension and other postretirement remeasurement gains and losses, after-tax
Valuation changes on embedded derivatives not hedged, after-tax


Amortization of DAC and DSI, to the extent they resulted from the recognition of certain realized capital gains and losses or valuation changes on embedded derivatives not hedged, after-tax
  Business combination expenses and the amortization or impairment of purchased intangible assets,intangibles, after-tax
Gain (loss) on disposition of operations, after-tax
Adjustments for other significant non-recurring, infrequent or unusual items, when (a) the nature of the charge or gain is such that it is reasonably unlikely to recur within two years, or (b) there has been no similar charge or gain within the prior two years




140 www.allstate.comThe Allstate Corporation 143



2019 Form 10-KNotes to Consolidated Financial Statements2017 Form 10-K



Reportable segments revenue information
  
For the years ended December 31,

($ in millions) 2019 2018 2017
Property-Liability      
Insurance premiums      
Auto $24,188
 $22,970
 $21,878
Homeowners 7,912
 7,517
 7,310
Other personal lines 1,861
 1,808
 1,750
Commercial lines 882
 655
 495
Allstate Protection 34,843
 32,950
 31,433
Discontinued Lines and Coverages 
 
 
Total Property-Liability insurance premiums 34,843
 32,950
 31,433
Other revenue 741
 738
 703
Net investment income 1,533
 1,464
 1,478
Realized capital gains and losses 1,470
 (639) 401
Total Property-Liability 38,587
 34,513
 34,015
       
Service Businesses      
Consumer product protection plans 633
 503
 295
Roadside assistance 238
 263
 268
Finance and insurance products 362
 332
 304
Intersegment premiums and service fees (1)
 154
 122
 110
Other revenue 188
 82
 66
Net investment income 42
 27
 16
Realized capital gains and losses 32
 (11) 
Total Service Businesses 1,649
 1,318
 1,059
       
Allstate Life      
Traditional life insurance premiums 630
 600
 568
Accident and health insurance premiums 2
 2
 2
Interest-sensitive life insurance contract charges 711
 713
 710
Other revenue 125
 119
 114
Net investment income 514
 505
 489
Realized capital gains and losses 1
 (14) 5
Total Allstate Life 1,983
 1,925
 1,888
       
Allstate Benefits      
Traditional life insurance premiums 43
 44
 42
Accident and health insurance premiums 988
 980
 928
Interest-sensitive life insurance contract charges 114
 111
 114
Net investment income 83
 77
 72
Realized capital gains and losses 12
 (9) 1
Total Allstate Benefits 1,240
 1,203
 1,157
       
Allstate Annuities      
Fixed annuities contract charges 13
 15
 14
Net investment income 917
 1,096
 1,305
Realized capital gains and losses 346
 (166) 44
Total Allstate Annuities 1,276
 945
 1,363
       
Corporate and Other      
Net investment income 70
 71
 41
Realized capital gains and losses 24
 (38) (6)
Total Corporate and Other 94
 33
 35
Intersegment eliminations (1)
 (154) (122) (110)
Consolidated revenues $44,675
 $39,815
 $39,407

Reportable segments revenue information
  
For the years ended December 31,

($ in millions) 2017 2016 2015
Property-Liability      
Insurance premiums      
Auto $21,878
 $21,264
 $20,410
Homeowners 7,310
 7,257
 7,136
Other personal lines 1,750
 1,700
 1,692
Commercial lines 495
 506
 510
Allstate Protection 31,433
 30,727
 29,748
Discontinued Lines and Coverages 
 
 
Total property-liability insurance premiums 31,433
 30,727
 29,748
Net investment income 1,478
 1,253
 1,226
Realized capital gains and losses 401
 (6) (237)
Total Property-Liability 33,312
 31,974
 30,737
       
Service Businesses      
Consumer product protection plans 295
 
 
Roadside assistance 268
 310
 340
Finance and insurance products 304
 270
 221
Intersegment premiums and service fees (1)
 110
 105
 42
Net investment income 16
 13
 11
Total Service Businesses 993
 698
 614
       
Allstate Life      
Traditional life insurance premiums 568
 533
 505
Accident and health insurance premiums 2
 2
 2
Interest-sensitive life insurance contract charges 710
 715
 716
Net investment income 489
 482
 490
Realized capital gains and losses 5
 (38) 2
Total Allstate Life 1,774
 1,694
 1,715
       
Allstate Benefits      
Traditional life insurance premiums 42
 40
 37
Accident and health insurance premiums 928
 857
 778
Interest-sensitive life insurance contract charges 114
 114
 106
Net investment income 72
 71
 71
Realized capital gains and losses 1
 (5) 1
Total Allstate Benefits 1,157
 1,077
 993
       
Allstate Annuities      
Fixed annuities contract charges 14
 14
 14
Net investment income 1,305
 1,181
 1,323
Realized capital gains and losses 44
 (38) 264
Total Allstate Annuities 1,363
 1,157
 1,601
       
Corporate and Other      
Net investment income 41
 42
 35
Realized capital gains and losses (6) (3) 
       
Total Corporate and Other 35
 39
 35
Intersegment eliminations (1)
 (110) (105) (42)
Consolidated revenues $38,524
 $36,534
 $35,653
(1) Intersegment insurance premiums and service fees are primarily related to Arity and Allstate Roadside Services and are eliminated in the consolidated financial statements.




The Allstate Corporation 141144 www.allstate.com



2017 Form 10-KNotes to Consolidated Financial Statements

Reportable segments financial performance
  For the years ended December 31,
($ in millions) 2017 2016 2015
Property-Liability      
Allstate Protection $2,111
 $1,327
 $1,621
Discontinued Lines and Coverages (99) (107) (55)
Total underwriting income 2,012
 1,220
 1,566
Net investment income 1,478
 1,253
 1,226
Income tax expense on operations (1,119) (812) (922)
Realized capital gains and losses, after-tax 272
 
 (154)
Gain on disposition of operations, after-tax 9
 
 
Change in accounting for investments in qualified affordable housing projects 
 
 (28)
Tax Legislation expense (65) 
 
Property-Liability net income applicable to common shareholders 2,587
 1,661
 1,688
       
Service Businesses      
Adjusted net (loss) income (59) 3
 2
Amortization of purchased intangible assets, after-tax (60) 
 
Tax Legislation benefit
 134
 
 
Service Businesses net income applicable to common shareholders 15
 3
 2
       
Allstate Life      
Adjusted net income 253
 247
 239
Realized capital gains and losses, after-tax 2
 (24) 1
DAC and DSI amortization related to realized capital gains and losses, after-tax (10) (4) (4)
Loss on disposition of operations, after-tax 
 
 (1)
Change in accounting for investments in qualified affordable housing projects 
 
 (6)
Tax Legislation benefit

 332
 
 
Allstate Life net income applicable to common shareholders 577
 219
 229
       
Allstate Benefits      
Adjusted net income 95
 100
 104
Realized capital gains and losses, after-tax 
 (4) 
Tax Legislation benefit

 51
 
 
Allstate Benefits net income applicable to common shareholders 146
 96
 104
       
Allstate Annuities      
Adjusted net income 204
 101
 166
Realized capital gains and losses, after-tax 28
 (26) 172
Valuation changes on embedded derivatives not hedged, after-tax 
 (2) (1)
DAC and DSI amortization related to realized capital gains and losses and valuation changes on embedded derivatives not hedged, after-tax 
 
 1
Gain on disposition of operations, after-tax 4
 3
 3
Change in accounting for investments in qualified affordable housing projects 
 
 (11)
Tax Legislation benefit

 182
 
 
Allstate Annuities net income applicable to common shareholders 418
 76
 330
       
Corporate and Other      
Adjusted net loss (399) (292) (298)
Realized capital gains and losses, after-tax (4) (2) 
Goodwill impairment (125) 
 
Business combination expenses, after-tax (14) 
 
Tax Legislation expense (128) 
 
Corporate and Other net loss applicable to common shareholders (670) (294) (298)
       
Consolidated net income applicable to common shareholders $3,073
 $1,761
 $2,055



142 www.allstate.com


Notes to Consolidated Financial Statements 20172019 Form 10-K




Additional significant financial performance data      
  For the years ended December 31,
($ in millions) 2017 2016 2015
Amortization of DAC      
Property-Liability $4,205
 $4,053
 $3,933
Service Businesses 296
 214
 169
Allstate Life 134
 131
 133
Allstate Benefits 142
 145
 124
Allstate Annuities 7
 7
 5
Consolidated $4,784
 $4,550
 $4,364
   
Income tax expense (benefit)      
Property-Liability $1,318
 $806
 $867
Service Businesses (193) 
 2
Allstate Life (224) 91
 108
Allstate Benefits 1
 51
 55
Allstate Annuities (58) 36
 188
Corporate and Other (42) (107) (109)
Consolidated $802
 $877
 $1,111
Impacts of Tax Legislation      
Reportable segments financial performanceReportable segments financial performance
 For the year ended December 31, 2017 For the years ended December 31,
($ in millions) Income tax expense (benefit) before Tax Legislation Tax Legislation expense (benefit) Income tax expense (benefit) after Tax Legislation 2019 2018 2017
Income tax expense (benefit)      
Property-Liability $1,253
 $65
 $1,318
      
Allstate Protection $2,912
 $2,343
 $2,304
Discontinued Lines and Coverages (108) (90) (99)
Total underwriting income 2,804
 2,253
 2,205
Net investment income 1,533
 1,464
 1,478
Income tax expense on operations (887) (747) (1,187)
Realized capital gains and losses, after-tax 1,161
 (500) 272
Gain on disposition of operations, after-tax 
 
 9
Tax Legislation (expense) benefit 
 (5) 36
Property-Liability net income applicable to common shareholders 4,611
 2,465
 2,813
      
Service Businesses (59) (134) (193)      
Adjusted net income (loss) 38
 8
 (54)
Realized capital gains and losses, after-tax 25
 (9) 
Amortization of purchased intangibles, after-tax (97) (74) (60)
Impairment of purchased intangibles, after-tax (43) 
 
Tax Legislation (expense) benefit 
 (4) 137
Service Businesses net (loss) income applicable to common shareholders (77) (79) 23
      
Allstate Life 108
 (332) (224)      
Adjusted net income 261
 295
 259
Realized capital gains and losses, after-tax 
 (11) 2
Valuation changes on embedded derivatives not hedged, after-tax (9) 
 
DAC and DSI amortization related to realized capital gains and losses and valuation changes on embedded derivatives not hedged, after-tax

 (5) (8) (10)
Tax Legislation (expense) benefit 
 (16) 338
Allstate Life net income applicable to common shareholders 247
 260
 589
      
Allstate Benefits 52
 (51) 1
      
Adjusted net income 115
 124
 100
Realized capital gains and losses, after-tax 9
 (7) 
DAC and DSI amortization related to realized capital gains and losses, after-tax 
 1
 
Tax Legislation benefit 
 
 54
Allstate Benefits net income applicable to common shareholders 124
 118
 154
      
Allstate Annuities 124
 (182) (58)      
Adjusted net income 10
 131
 205
Realized capital gains and losses, after-tax 274
 (131) 28
Valuation changes on embedded derivatives not hedged, after-tax (6) 3
 
Gain on disposition of operations, after-tax 4
 4
 4
Tax Legislation benefit 
 69
 182
Allstate Annuities net income applicable to common shareholders 282
 76
 419
      
Corporate and Other (170) 128
 (42)      
Consolidated $1,308
 $(506) $802
Adjusted net loss (438) (406) (320)
Realized capital gains and losses, after-tax 19
 (30) (4)
Pension and other postretirement remeasurement gains and losses, after-tax (90) (370) 141
Goodwill impairment 
 
 (125)
Business combination expenses, after-tax 
 (7) (14)
Tax Legislation expense 
 (15) (238)
Consolidated and Other net loss applicable to common shareholders (509) (828) (560)
      
Consolidated net income applicable to common shareholders $4,678
 $2,012
 $3,438



The Allstate Corporation 145


2019 Form 10-KNotes to Consolidated Financial Statements

Additional significant financial performance data      
  For the years ended December 31,
($ in millions) 2019 2018 2017
Amortization of DAC      
Property-Liability $4,649
 $4,475
 $4,205
Service Businesses 543
 463
 296
Allstate Life 173
 132
 134
Allstate Benefits 161
 145
 142
Allstate Annuities 7
 7
 7
Consolidated $5,533
 $5,222
 $4,784
       
Income tax expense (benefit)      
Property-Liability $1,196
 $613
 $1,285
Service Businesses (18) (19) (194)
Allstate Life 53
 75
 (226)
Allstate Benefits 35
 32
 1
Allstate Annuities 73
 (66) (58)
Corporate and Other (97) (167) 187
Consolidated $1,242
 $468
 $995

Interest expense is primarily incurred in the Corporate and Other segment. Capital expenditures for long-lived assets are generally made in Property-Liability as the Company does not allocate assets to the Allstate Protection and Discontinued Lines and Coverages segments. A portion of these long-lived assets are used by entities included in the Service Businesses, Allstate Life, Allstate Benefits, Allstate Annuities and Corporate and Other segments and, accordingly, are charged to expenses in proportion to their use.

Reportable segment total assets and investments (1)
    
  As of December 31,
($ in millions) 2019 2018
Assets    
Property-Liability $67,243
 $61,947
Service Businesses 5,746
 5,473
Allstate Life 14,771
 13,613
Allstate Benefits 2,915
 2,822
Allstate Annuities 26,914
 26,798
Corporate and Other 2,361
 1,596
Consolidated $119,950
 $112,249
     
Investments    
Property-Liability $48,414
 $43,634
Service Businesses 1,544
 1,203
Allstate Life 11,914
 10,809
Allstate Benefits 1,941
 1,809
Allstate Annuities 22,221
 22,336
Corporate and Other 2,328
 1,469
Consolidated $88,362
 $81,260
The Allstate Corporation 143


2017 Form 10-KNotes to Consolidated Financial Statements

Reportable segment total assets and investments as of December 31, 2017 (1)
  
($ in millions)  
Assets (2)
  
Property-Liability $60,197
Service Businesses 4,531
Allstate Life 14,107
Allstate Benefits 2,766
Allstate Annuities 28,836
Corporate and Other 1,985
Consolidated $112,422
 
Investments (3)
  
Property-Liability $43,183
Service Businesses 954
Allstate Life 11,210
Allstate Benefits 1,776
Allstate Annuities 23,722
Corporate and Other 1,958
Consolidated $82,803

(1) 
The balances above reflect the elimination of related party investments between segments.
(2)
Due to the changes in reportable segments, prior year total assets are not available for the new segments as it was impracticable to calculate. Total assets for previously reported Property-Liability, Allstate Financial, and Corporate and Other segments were $60.39 billion, $45.95 billion and $2.27 billion as of December 31, 2016, respectively, and $55.67 billion, $46.34 billion and $2.64 billion as of December 31, 2015, respectively.
(3)
Due to the changes in reportable segments, prior year investments balances are not available for the new segments as it was impracticable to calculate. Total investments for previously reported Property-Liability, Allstate Financial, and Corporate and Other segments were $42.72 billion, $36.84 billion and $2.24 billion as of December 31, 2016, respectively, and $38.48 billion, $36.79 billion and $2.49 billion as of December 31, 2015, respectively.

146 www.allstate.com


Notes to Consolidated Financial Statements 2019 Form 10-K


Note 5
Investments


Amortized cost, gross unrealized gains and losses and fair value for fixed income securities
  
Amortized
cost
 Gross unrealized 
Fair
value
($ in millions)  Gains Losses 
December 31, 2017        
U.S. government and agencies $3,580
 $56
 $(20) $3,616
Municipal 8,053
 311
 (36) 8,328
Corporate 42,996
 1,234
 (204) 44,026
Foreign government 1,005
 27
 (11) 1,021
ABS 1,266
 13
 (7) 1,272
RMBS 480
 101
 (3) 578
CMBS 124
 6
 (2) 128
Redeemable preferred stock 21
 2
 
 23
Total fixed income securities $57,525
 $1,750
 $(283) $58,992
         
December 31, 2016        
U.S. government and agencies $3,572
 $74
 $(9) $3,637
Municipal 7,116
 304
 (87) 7,333
Corporate 42,742
 1,178
 (319) 43,601
Foreign government 1,043
 36
 (4) 1,075
ABS 1,169
 13
 (11) 1,171
RMBS 651
 85
 (8) 728
CMBS 262
 17
 (9) 270
Redeemable preferred stock 21
 3
 
 24
Total fixed income securities $56,576
 $1,710
 $(447) $57,839


144 www.allstate.com
Amortized cost, gross unrealized gains (losses) and fair value for fixed income securities
  
Amortized
cost
 Gross unrealized 
Fair
value
($ in millions)  Gains Losses 
December 31, 2019        
U.S. government and agencies $4,971
 $141
 $(26) $5,086
Municipal 8,080
 551
 (11) 8,620
Corporate 41,090
 2,035
 (47) 43,078
Foreign government 968
 16
 (5) 979
ABS 860
 8
 (6) 862
MBS 324
 96
 (1) 419
Total fixed income securities $56,293
 $2,847
 $(96) $59,044
         
December 31, 2018        
U.S. government and agencies $5,386
 $137
 $(6) $5,517
Municipal 8,963
 249
 (43) 9,169
Corporate 40,557
 491
 (890) 40,158
Foreign government 739
 13
 (5) 747
ABS 1,049
 6
 (10) 1,045
MBS 440
 97
 (3) 534
Total fixed income securities $57,134
 $993
 $(957) $57,170


Notes to Consolidated Financial Statements 2017 Form 10-K



Scheduled maturities for fixed income securities
  As of December 31, 2019
($ in millions) 
Amortized
cost
 
Fair
value
Due in one year or less $3,214
 $3,239
Due after one year through five years 24,108
 24,781
Due after five years through ten years 18,194
 19,177
Due after ten years 9,593
 10,566
  55,109
 57,763
ABS and MBS 1,184
 1,281
Total $56,293
 $59,044

Scheduled maturities for fixed Income securities
  As of December 31, 2017
($ in millions) 
Amortized
cost
 
Fair
value
Due in one year or less $4,771
 $4,783
Due after one year through five years 28,736
 29,080
Due after five years through ten years 16,956
 17,278
Due after ten years 5,192
 5,873
  55,655
 57,014
ABS, RMBS and CMBS 1,870
 1,978
Total $57,525
 $58,992
Actual maturities may differ from those scheduled as a result of calls and make-whole payments by the issuers. ABS RMBS and CMBSMBS are shown separately because of the potential for prepayment of principal prior to contractual maturity dates.
Net investment income
  For the years ended December 31,
($ in millions) 2019 2018 2017
Fixed income securities $2,175
 $2,077
 $2,078
Equity securities 206
 170
 174
Mortgage loans 220
 217
 206
Limited partnership interests 471
 705
 889
Short-term investments 102
 73
 30
Other 262
 272
 236
Investment income, before expense 3,436
 3,514
 3,613
Investment expense (277) (274) (212)
Net investment income $3,159
 $3,240
 $3,401


The Allstate Corporation 147


2019 Form 10-KNotes to Consolidated Financial Statements
Net investment income
  For the years ended December 31,
($ in millions) 2017 2016 2015
Fixed income securities $2,078
 $2,060
 $2,218
Equity securities 174
 137
 110
Mortgage loans 206
 217
 228
Limited partnership interests 889
 561
 549
Short-term investments 30
 16
 9
Other 236
 222
 192
Investment income, before expense 3,613
 3,213
 3,306
Investment expense (212) (171) (150)
Net investment income $3,401
 $3,042
 $3,156

Realized capital gains (losses) by asset type
  For the years ended December 31,
($ in millions) 2019 2018 2017
Fixed income securities $461
 $(237) $94
Equity securities 1,210
 (594) 255
Mortgage loans 
 2
 1
Limited partnership interests 200
 (101) 132
Derivatives (15) 46
 (46)
Other 29
 7
 9
Realized capital gains and losses $1,885
 $(877) $445
Realized capital gains and losses by asset type
  For the years ended December 31,
($ in millions) 2017 2016 2015
Fixed income securities $94
 $(91) $212
Equity securities 255
 23
 (50)
Mortgage loans 1
 
 6
Limited partnership interests 132
 (21) (93)
Derivatives (46) 3
 (21)
Other 9
 (4) (24)
Realized capital gains and losses $445
 $(90) $30

Realized capital gains (losses) by transaction type
  For the years ended December 31,
($ in millions) 2019 2018 2017
Impairment write-downs $(47) $(14) $(102)
Change in intent write-downs 
 
 (48)
Net OTTI losses recognized in earnings (47) (14) (150)
Sales 575
 (215) 641
Valuation of equity investments (1)
 1,372
 (691) 
Valuation and settlements of derivative instruments (15) 43
 (46)
Realized capital gains and losses $1,885
 $(877) $445

(1)
Includes valuation of equity securities and certain limited partnership interests where the underlying assets are predominately public equity securities.
Realized capital gains and losses by transaction type
  For the years ended December 31,
($ in millions) 2017 2016 2015
Impairment write-downs $(102) $(234) $(195)
Change in intent write-downs (48) (69) (221)
Net other-than-temporary impairment losses recognized in earnings (150) (303) (416)
Sales and other 641
 213
 470
Valuation and settlements of derivative instruments (46) 
 (24)
Realized capital gains and losses $445
 $(90) $30
GrossSales of fixed income securities resulted in gross gains of $737$607 million, $631$120 million and $915$737 million and gross losses of $132 million, $347 million and $276 million $461 millionduring 2019, 2018 and $399 million were realized on sales2017, respectively.
The following table presents the net pre-tax appreciation (decline) recognized in net income of fixed income and equity securities during 2017, 2016 and 2015,limited partnership interests carried at fair value that are still held as of December 31, 2019 and 2018, respectively.
Net appreciation (decline) recognized in net income
  For the years ended December 31,
($ in millions) 2019 2018
Equity securities $1,073
 $(261)
Limited partnership interests carried at fair value 149
 249
Total $1,222
 $(12)


The Allstate Corporation 145
OTTI losses by asset type
   For the years ended December 31,
($ in millions) 2019 2018 2017
  Gross Included in OCI Net Gross Included in OCI Net Gross Included in OCI Net
Fixed income securities:                  
Municipal $(2) $2
 $
 $
 $
 $
 $(1) $(3) $(4)
Corporate (5) (2) (7) (4) 2
 (2) (9) 3
 (6)
ABS (4) 
 (4) (1) (2) (3) (1) (2) (3)
MBS (4) 1
 (3) (4) (1) (5) (11) (2) (13)
Total fixed income securities (15) 1
 (14) (9) (1) (10) (22) (4) (26)
Equity securities 
 
 
 
 
 
 (86) 
 (86)
Mortgage loans 
 
 
 
 
 
 (1) 
 (1)
Limited partnership interests (6) 
 (6) (3) 
 (3) (32) 
 (32)
Other (27) 
 (27) (1) 
 (1) (5) 
 (5)
OTTI losses $(48)
$1

$(47)
$(13)
$(1)
$(14)
$(146)
$(4)
$(150)




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2017 Form 10-KNotes to Consolidated Financial Statements2019 Form 10-K



OTTI losses included in AOCI at the time of impairment for fixed income securities which were not included in earnings (1)
  As of December 31,
($ in millions) 2019 2018
Municipal $(7) $(5)
Corporate 
 (2)
ABS (10) (10)
MBS (56) (69)
Total $(73) $(86)

Other-than-temporary impairment losses by asset type
   For the years ended December 31,
($ in millions) 2017 2016 2015
  Gross Included in OCI Net Gross Included in OCI Net Gross Included in OCI Net
Fixed income securities:                  
Municipal $(1) $(3) $(4) $
 $
 $
 $(17) $4
 $(13)
Corporate (9) 3
 (6) (33) 9
 (24) (61) 11
 (50)
ABS (1) (2) (3) (6) 
 (6) (33) 22
 (11)
RMBS (2) (3) (5) 
 (1) (1) 1
 (1) 
CMBS (9) 1
 (8) (15) 2
 (13) (1) 
 (1)
Total fixed income securities (22) (4) (26) (54) 10
 (44) (111) 36
 (75)
Equity securities (86) 
 (86) (194) 
 (194) (279) 
 (279)
Mortgage loans (1) 
 (1) 
 
 
 4
 
 4
Limited partnership interests (32) 
 (32) (56) 
 (56) (51) 
 (51)
Other (5) 
 (5) (9) 
 (9) (15) 
 (15)
Other-than-temporary impairment losses $(146)
$(4)
$(150)
$(313)
$10

$(303)
$(452)
$36

$(416)
(1)
The amounts exclude $161 million and $180 million as of December 31, 2019 and 2018, respectively, of net unrealized gains related to changes in valuation of the fixed income securities subsequent to the impairment measurement date.
Rollforward of the cumulative credit losses recognized in earnings for fixed income securities held
  As of December 31,
($ in millions) 2019 2018 2017
Beginning balance $(204) $(226) $(318)
Additional credit loss for securities previously other-than-temporarily impaired (10) (7) (18)
Additional credit loss for securities not previously other-than-temporarily impaired (4) (3) (8)
Reduction in credit loss for securities disposed or collected 32
 30
 116
Change in credit loss due to accretion of increase in cash flows 
 2
 2
Ending balance $(186)
$(204)
$(226)
OTTI losses included in AOCI at the time of impairment for fixed income securities
($ in millions) December 31,
2017
 December 31,
2016
Municipal $(5) $(8)
Corporate 
 (7)
ABS (15) (21)
RMBS (77) (90)
CMBS (4) (7)
Total $(101) $(133)
The amounts exclude $208 million and $221 million as of December 31, 2017 and 2016, respectively, of net unrealized gains related to changes in valuation of the fixed income securities subsequent to the impairment measurement date.
Rollforward of the cumulative credit losses recognized in earnings for fixed income securities held
  As of December 31,
($ in millions) 2017 2016 2015
Beginning balance $(318) $(392) $(380)
Additional credit loss for securities previously other-than-temporarily impaired (18) (21) (30)
Additional credit loss for securities not previously other-than-temporarily impaired (8) (23) (45)
Reduction in credit loss for securities disposed or collected 116
 117
 60
Change in credit loss due to accretion of increase in cash flows 2
 1
 3
Ending balance $(226)
$(318)
$(392)

The Company uses its best estimate of future cash flows expected to be collected from the fixed income security, discounted at the security’s original or current effective rate, as appropriate, to calculate a recovery value and determine whether a credit loss exists. The determination of cash flow estimates is inherently subjective, and methodologies may vary depending on facts and circumstances specific to the security. All reasonably available information relevant to the collectability of the security, including past events, current conditions, and reasonable and supportable assumptions and forecasts, are considered when developing the estimate of cash flows expected to be collected. That information generally includes, but is not limited to, the remaining payment terms of the security, prepayment speeds, foreign exchange rates, the financial condition and future earnings potential of
the issue or issuer, expected defaults, expected recoveries, the value of underlying collateral, vintage, geographic concentration of underlying collateral, available reserves or escrows, current subordination levels, third partythird-party guarantees and other credit
enhancements. Other information, such as industry analyst reports and forecasts, sector credit ratings, financial condition of the bond insurer for insured fixed income securities, and other market data relevant to the realizability of contractual cash flows, may also be considered. The estimated fair value of collateral will be used to estimate recovery value if the Company determines that the security is dependent on the liquidation of collateral for ultimate settlement. If the estimated recovery value is less than the amortized cost of the security, a credit loss exists and an other-than-temporary impairmentOTTI for the difference between

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Notes to Consolidated Financial Statements 2017 Form 10-K


the estimated recovery value and amortized cost is recorded in earnings. The portion of the unrealized loss related to factors other than credit remains classified in AOCI. If the Company determines that the fixed income security does not have sufficient cash
flow or other information to estimate a recovery value for the security, the Company may conclude that the entire decline in fair value is deemed to be credit related and the loss is recorded in earnings.

The Allstate Corporation 149


2019 Form 10-KNotes to Consolidated Financial Statements
Unrealized net capital gains and losses included in AOCI
($ in millions) 
Fair
value
 Gross unrealized Unrealized net gains (losses)
December 31, 2017  Gains Losses 
Fixed income securities $58,992
 $1,750
 $(283) $1,467
Equity securities (1)
 6,621
 1,172
 (12) 1,160
Short-term investments 1,944
 
 
 
Derivative instruments (2)
 2
 2
 (3) (1)
EMA limited partnerships (3)
       1
Unrealized net capital gains and losses, pre-tax       2,627
Amounts recognized for:        
Insurance reserves (4)
       (315)
DAC and DSI (5)
       (196)
Amounts recognized       (511)
Deferred income taxes (6)
       (454)
Unrealized net capital gains and losses, after-tax       $1,662

Unrealized net capital gains and losses included in AOCI
($ in millions) 
Fair
value
 Gross unrealized Unrealized net gains (losses)
December 31, 2019  Gains Losses 
Fixed income securities $59,044
 $2,847
 $(96) $2,751
Short-term investments 4,256
 
 
 
Derivative instruments 
 
 (3) (3)
EMA limited partnerships (1)
       (4)
Unrealized net capital gains and losses, pre-tax       2,744
Amounts recognized for:        
Insurance reserves (2)
       (126)
DAC and DSI (3)
       (224)
Amounts recognized       (350)
Deferred income taxes       (507)
Unrealized net capital gains and losses, after-tax       $1,887
         
December 31, 2018        
Fixed income securities $57,170
 $993
 $(957) $36
Short-term investments 3,027
 
 
 
Derivative instruments 
 
 (3) (3)
EMA limited partnerships       
Unrealized net capital gains and losses, pre-tax       33
Amounts recognized for:        
Insurance reserves       
DAC and DSI       (33)
Amounts recognized       (33)
Deferred income taxes       (2)
Unrealized net capital gains and losses, after-tax       $(2)

(1) 
Beginning January 1, 2018, due to the adoption of the new accounting standard for the recognition and measurement of financial assets and liabilities, equity securities will be measured at fair value with changes in fair value recognized in net income. The existing unrealized net capital gains and losses, after-tax, will be reclassified to retained income through a cumulative effect adjustment. See Note 2 for additional details on the new accounting standard.
(2)
Included in the fair value of derivative instruments is $2 million classified as liabilities.
(3)
Unrealized net capital gains and losses for limited partnership interests represent the Company’s share of EMA limited partnerships’ other comprehensive income.OCI. Fair value and gross unrealized gains and losses are not applicable.
(4)(2) 
The insurance reserves adjustment represents the amount by which the reserve balance would increase if the net unrealized gains in the applicable product portfolios were realized and reinvested at current lower interest rates, resulting in a premium deficiency. This adjustment primarily relates to structured settlement annuities with life contingencies (a type of immediate fixed annuities).
(5)(3) 
The DAC and DSI adjustment balance represents the amount by which the amortization of DAC and DSI would increase or decrease if the unrealized gains or losses in the respective product portfolios were realized.
(6)
Unrealized net capital gains and losses were reduced by deferred income taxes at the newly enacted 21% U.S. corporate tax rate.
Change in unrealized net capital gains (losses)
   For the years ended December 31,
($ in millions) 2019 2018 2017
Fixed income securities $2,715
 $(1,431) $204
Equity securities (1)
 
 
 651
Derivative instruments 
 (2) (3)
EMA limited partnerships (4) (1) 5
Total 2,711
 (1,434) 857
Amounts recognized for:      
Insurance reserves (126) 315
 (315)
DAC and DSI (191) 163
 (50)
Amounts recognized (317) 478
 (365)
Deferred income taxes (505) 202
 117
Increase (decrease) in unrealized net capital gains and losses, after-tax $1,889

$(754)
$609
Unrealized net capital gains and losses included in AOCI
($ in millions) 
Fair
value
 Gross unrealized Unrealized net gains (losses)
December 31, 2016  Gains Losses 
Fixed income securities $57,839
 $1,710
 $(447) $1,263
Equity securities 5,666
 594
 (85) 509
Short-term investments 4,288
 
 
 
Derivative instruments (1)
 5
 5
 (3) 2
EMA limited partnerships       (4)
Unrealized net capital gains and losses, pre-tax       1,770
Amounts recognized for:        
Insurance reserves       
DAC and DSI       (146)
Amounts recognized       (146)
Deferred income taxes (2)
       (571)
Unrealized net capital gains and losses, after-tax       $1,053

(1) 
Included inUpon adoption of the fair valuerecognition and measurement accounting standard on January 1, 2018, $1.16 billion of derivative instruments is $5 million classified as assets.
(2)
Unrealizedpre-tax unrealized net capital gains and lossesfor equity securities were reduced by deferred income taxes at the 35% corporate tax rate.reclassified from AOCI to retained income.


The Allstate Corporation 147


2017 Form 10-KNotes to Consolidated Financial Statements

Change in unrealized net capital gains and losses
   For the years ended December 31,
($ in millions) 2017 2016 2015
Fixed income securities $204
 $516
 $(2,021)
Equity securities 651
 233
 (136)
Derivative instruments (3) (4) 8
EMA limited partnerships 5
 
 1
Total 857
 745
 (2,148)
Amounts recognized for:      
Insurance reserves (315) 
 28
DAC and DSI (50) (79) 112
Amounts recognized (365) (79) 140
Deferred income taxes 117
 (233) 702
Increase (decrease) in unrealized net capital gains and losses, after-tax $609

$433

$(1,306)
Portfolio monitoring
The Company has a comprehensive portfolio monitoring process to identify and evaluate each fixed income and equity security whose carrying value may be other-than-temporarily impaired.
For each fixed income security in an unrealized loss position, the Company assesses whether management with the appropriate authority has made the decision to sell or whether it is more likely than not the Company will be required to sell the security before recovery of the amortized cost basis for reasons such

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Notes to Consolidated Financial Statements 2019 Form 10-K


as liquidity, contractual or regulatory purposes. If a security meets either of these criteria, the security’s decline in fair value is considered other than temporary and is recorded in earnings.
If the Company has not made the decision to sell the fixed income security and it is not more likely than not the Company will be required to sell the fixed income security before recovery of its amortized cost basis, the Company evaluates whether it expects to receive cash flows sufficient to recover the entire amortized cost basis of the security. The Company calculates the estimated recovery value by discounting the best estimate of future cash flows at the security’s original or current effective rate, as appropriate, and compares this to the amortized cost of the security. If the Company does not expect to receive cash flows sufficient to recover the entire amortized cost basis of the fixed income security, the credit loss component of the impairment is recorded in earnings, with the remaining amount of the unrealized loss related to other factors recognized in other comprehensive income.
For equity securities, the Company considers various factors, including whether it has the intent and ability to hold the equity security for a period of time sufficient to recover its cost basis. Where the Company lacks the intent and ability to hold to recovery, or believes the recovery period is extended,
the equity security’s decline in fair value is considered other than temporary and is recorded in earnings.
For fixed income and equity securities managed by third parties, either the Company has contractually retained its decision making authority as it pertains to selling securities that are in an unrealized loss position or it recognizes any unrealized loss at the end of the period through a charge to earnings.OCI.
The Company’s portfolio monitoring process includes a quarterly review of all securities to identify
instances where the fair value of a security compared to its amortized cost (for fixed income securities) or cost (for equity securities) is below established thresholds. The process also includes the monitoring of other impairment indicators such as ratings, ratings downgrades and payment defaults. The securities identified, in addition to other securities for which the Company may have a concern, are evaluated for potential other-than-temporary impairmentOTTI using all reasonably available information relevant to the collectability or recovery of the security. Inherent in the Company’s evaluation of other-than-temporary impairmentOTTI for these fixed income and equity securities are assumptions and estimates about the financial condition and future earnings potential of the issue or issuer. Some of the factors that may be considered in evaluating whether a decline in fair value is other than temporary are: 1) the financial condition, near-term and long-term prospects of the issue or issuer, including relevant industry specific market conditions and trends, geographic location and implications of rating agency actions and offering prices; 2) the specific reasons that a security is in an unrealized loss position, including overall market conditions which could affect liquidity; and 3) the length of time and extent to which the fair value has been less than amortized cost or cost.

Gross unrealized losses and fair value by type and length of time held in a continuous unrealized loss position
  Less than 12 months 12 months or more  
($ in millions) Number of issues Fair value Unrealized losses Number of issues Fair value Unrealized losses Total unrealized losses
December 31, 2019              
Fixed income securities              
U.S. government and agencies 31
 $1,713
 $(26) 10
 $26
 $
 $(26)
Municipal 307
 576
 (9) 1
 14
 (2) (11)
Corporate 186
 1,392
 (20) 65
 485
 (27) (47)
Foreign government 55
 412
 (4) 6
 102
 (1) (5)
ABS 36
 193
 (2) 23
 160
 (4) (6)
MBS 27
 15
 
 123
 14
 (1) (1)
Total fixed income securities 642
 $4,301
 $(61) 228
 $801
 $(35) $(96)
Investment grade fixed income securities 581
 $3,878
 $(41) 185
 $594
 $(20) $(61)
Below investment grade fixed income securities 61
 423
 (20) 43
 207
 (15) (35)
Total fixed income securities 642
 $4,301
 $(61) 228
 $801
 $(35) $(96)
               
December 31, 2018              
Fixed income securities              
U.S. government and agencies 11
 $55
 $
 38
 $364
 $(6) $(6)
Municipal 943
 1,633
 (10) 1,147
 1,554
 (33) (43)
Corporate 1,736
 19,243
 (543) 645
 8,374
 (347) (890)
Foreign government 7
 20
 (1) 27
 412
 (4) (5)
ABS 64
 454
 (5) 28
 161
 (5) (10)
MBS 169
 37
 
 197
 52
 (3) (3)
Total fixed income securities 2,930
 $21,442
 $(559) 2,082
 $10,917
 $(398) $(957)
Investment grade fixed income securities 2,348
 $17,485
 $(331) 2,021
 $10,626
 $(360) $(691)
Below investment grade fixed income securities 582
 3,957
 (228) 61
 291
 (38) (266)
Total fixed income securities 2,930

$21,442

$(559)
2,082

$10,917

$(398)
$(957)


148 www.allstate.comThe Allstate Corporation 151



2019 Form 10-KNotes to Consolidated Financial Statements2017 Form 10-K



Gross unrealized losses and fair value by type and length of time held in a continuous unrealized loss position
($ in millions) Less than 12 months 12 months or more  
  Number of issues Fair value Unrealized losses Number of issues Fair value Unrealized losses Total unrealized losses
December 31, 2017              
Fixed income securities              
U.S. government and agencies 66
 $2,829
 $(18) 18
 $182
 $(2) $(20)
Municipal 1,756
 3,143
 (24) 165
 349
 (12) (36)
Corporate 781
 11,616
 (102) 208
 3,289
 (102) (204)
Foreign government 45
 580
 (10) 5
 44
 (1) (11)
ABS 57
 476
 (3) 9
 34
 (4) (7)
RMBS 118
 35
 (1) 181
 50
 (2) (3)
CMBS 2
 1
 
 6
 23
 (2) (2)
Redeemable preferred stock 1
 
 
 
 
 
 
Total fixed income securities 2,826
 18,680
 (158) 592
 3,971
 (125) (283)
Equity securities 127
 369
 (12) 2
 
 
 (12)
Total fixed income and equity securities 2,953
 $19,049
 $(170) 594
 $3,971
 $(125) $(295)
Investment grade fixed income securities 2,706
 $17,668
 $(134) 535
 $3,751
 $(98) $(232)
Below investment grade fixed income securities 120
 1,012
 (24) 57
 220
 (27) (51)
Total fixed income securities 2,826
 $18,680
 $(158) 592
 $3,971
 $(125) $(283)
               
December 31, 2016              
Fixed income securities              
U.S. government and agencies 46
 $943
 $(9) 
 $
 $
 $(9)
Municipal 1,310
 3,073
 (76) 8
 29
 (11) (87)
Corporate 862
 13,343
 (256) 83
 678
 (63) (319)
Foreign government 41
 225
 (4) 
 
 
 (4)
ABS 31
 222
 (1) 14
 109
 (10) (11)
RMBS 89
 53
 (1) 179
 91
 (7) (8)
CMBS 15
 59
 (4) 4
 15
 (5) (9)
Redeemable preferred stock 1
 
 
 
 
 
 
Total fixed income securities 2,395

17,918

(351)
288

922

(96)
(447)
Equity securities 195
 654
 (56) 46
 165
 (29) (85)
Total fixed income and equity securities 2,590

$18,572

$(407)
334

$1,087

$(125)
$(532)
Investment grade fixed income securities 2,202
 $15,678
 $(293) 201
 $493
 $(51) $(344)
Below investment grade fixed income securities 193
 2,240
 (58) 87
 429
 (45) (103)
Total fixed income securities 2,395

$17,918

$(351)
288

$922

$(96)
$(447)
Gross unrealized losses by unrealized loss position and credit quality as of December 31, 2019
($ in millions) 
Investment
grade
 Below investment grade Total
Fixed income securities with unrealized loss position less than 20% of amortized cost (1) (2)
 $(48) $(27) $(75)
Fixed income securities with unrealized loss position greater than or equal to 20% of amortized cost (3) (4)
 (13) (8) (21)
Total unrealized losses $(61) $(35) $(96)
(1)
Below investment grade fixed income securities include $14 million that have been in an unrealized loss position for less than twelve months.
(2)
Related to securities with an unrealized loss position less than 20% of amortized cost, the degree of which suggests that these securities do not pose a high risk of being other-than-temporarily impaired.
(3)
NaN below investment grade fixed income securities have been in an unrealized loss position for a period of twelve or more consecutive months.
(4)
Evaluated based on factors such as discounted cash flows and the financial condition and near-term and long-term prospects of the issue or issuer and were determined to have adequate resources to fulfill contractual obligations.
As of December 31, 2017, $269 million of the $295 million unrealized losses are related to securities with an unrealized loss position less than 20% of amortized cost or cost, the degree of which suggests that these securities do not pose a high risk of being other-than-temporarily impaired. Of the $269 million, $219 million are related to unrealized losses on investment grade fixed income securities and $11 million are related to equity securities. Of the remaining $39 million, $22 million have been in an unrealized loss position for less than 12 months. Investment grade is defined as a security having a rating of Aaa, Aa, A or Baa from Moody’s, a rating of AAA, AA, A or BBB from S&P Global Ratings (“S&P”), a comparable rating from another nationally recognized rating agency, or a comparable internal rating if an externally provided rating is not available. Market prices for certain securities may have credit spreads which imply higher or lower credit quality than the current third partythird-party rating. Unrealized losses on investment grade securities are principally related to an increase in market yields which may
include increased risk-free interest rates and/or wider credit spreads since the time of initial purchase.
As of December 31, 2017, the remaining $26 million of The unrealized losses are relatedexpected to reverse as the securities in unrealized loss positions greater than or equal to 20% of amortized cost or cost. Investment grade fixed income securities comprising $13 million of these unrealized losses were evaluated based on factors such as discounted cash flows and the financial condition and near-term and long-term prospects of the issue or issuer and were determined to have adequate resources to fulfill contractual obligations. Of the $26 million, $12 million are related to below investment grade fixed income securities and $1 million are related to equity securities. Of these amounts, $2 million are related to below investment grade fixed income securities that had been in an unrealized loss position greater than or equal to 20% of amortized cost for a period of twelve or more consecutive months as of December 31, 2017.approach maturity.

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2017 Form 10-KNotes to Consolidated Financial Statements

ABS RMBS and CMBSMBS in an unrealized loss position were evaluated based on actual and projected collateral losses relative to the securities’ positions in the respective securitization trusts, security specific expectations of cash flows, and credit ratings. This evaluation also takes into consideration credit enhancement, measured in terms of (i) subordination from other classes of securities in the trust that are contractually obligated to absorb losses before the class of security the Company owns, and (ii) the expected impact of other structural features embedded in the securitization trust beneficial to the class of securities the Company owns, such as overcollateralization and excess spread. Municipal bonds in an unrealized loss position were evaluated based on the underlying credit quality of the primary obligor, obligation type and quality of the underlying assets. Unrealized losses on equity securities are primarily related to temporary equity market fluctuations of securities that are expected to recover.
As of December 31, 2017,2019, the Company has not made the decision to sell and it is not more likely than not the Company will be required to sell fixed income
securities with unrealized losses before recovery of the amortized cost basis.
Limited partnerships
Investments in limited partnership interests include interests in private equity funds, real estate funds and other funds. As of December 31, 2017, the Company had the intent2019 and ability to hold equity securities with unrealized losses for a period of time sufficient for them to recover.
Limited partnerships
As of December 31, 2017 and 2016,2018, the carrying value of equity methodEMA limited partnerships totaled $5.41$6.26 billion and $4.53$5.73 billion, respectively, and limited partnerships carried at fair value totaled $1.81 billion and $1.78 billion, respectively. Principal factors influencing carrying value appreciation or decline include operating performance, comparable public company earnings multiples, capitalization rates and the economic environment. TheFor equity method limited partnerships, the Company recognizes an impairment loss for equity method limited partnerships when evidence demonstrates that the loss is other than temporary. Evidence of a loss in value that is other than temporary may include the absence of an ability to recover the carrying amount of
the investment or the inability of the investee to sustain a level of earnings that would justify the carrying amount of the investment.
As of December 31, 2017 and 2016, the carrying Changes in fair value for cost method limited partnerships was $1.33 billionare recorded through net investment income and $1.28 billion, respectively. To determine if an other-than-temporary impairment has occurred, the Company evaluates whether an impairment indicator has occurred in the period that may have a significant adverse effect on the carrying value of the investment. Impairment indicators may include: significantly reduced valuations of the investments held by the limited partnerships; actual recent cash flows received being significantly less than expected cash flows; reduced valuations based on financing completed at a lower value; completed sale of a material underlying investment at a price significantly lower than expected; or any other adverse events since the last financial statements received that might affect the fair value of the investee’s capital. Additionally, the Company’s portfolio monitoring process includes a quarterly review of all cost method limited partnerships to identify instances where the net asset value is below established thresholdstherefore are not tested for certain periods of time, as well as investments that are performing below expectations, for further impairment consideration. If a cost method limited partnership is other-than-temporarily impaired, the carrying value is written down to fair value, generally estimated to be equivalent to the reported net asset value.impairment.
Mortgage loans
The Company’s mortgage loans are commercial mortgage loans collateralized by a variety of commercial real estate property types located across the United States and totaled, net of valuation allowance, $4.53$4.82 billion and $4.49$4.67 billion as of December 31, 20172019 and 2016,2018, respectively. Substantially all of the commercial mortgage loans are non-recourse to the borrower.
Principal geographic distribution of commercial real estate exceeding 5% of the mortgage loans portfolio
  As of December 31,
(% of mortgage loan portfolio carrying value) 2017 2016
California 19.9% 19.3%
Texas 13.0
 10.5
New Jersey 7.6
 8.2
Illinois 7.1
 6.7
Florida 6.4
 5.4

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Types of properties collateralizing the mortgage loan portfolio
  As of December 31,
(% of mortgage loan portfolio carrying value) 2017 2016
Apartment complex 30.9% 27.6%
Office buildings 23.8
 23.9
Retail 18.0
 20.4
Warehouse 15.7
 17.0
Other 11.6
 11.1
Total 100.0% 100.0%

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Principal geographic distribution of commercial real estate exceeding 5% of the mortgage loans portfolio
  As of December 31,
(% of mortgage loan portfolio carrying value) 2019 2018
Texas 16.9% 14.9%
California 15.1
 16.4
Illinois 7.1
 7.8
Florida 6.4
 6.1
New Jersey 5.6
 6.8
North Carolina 4.5
 5.1

Contractual maturities of the mortgage loan portfolio
  As of December 31, 2017
($ in millions) Number of loans Carrying value Percent
2018 17
 $169
 3.7%
2019 10
 268
 5.9
2020 14
 192
 4.2
2021 43
 625
 13.8
Thereafter 201
 3,280
 72.4
Total 285
 $4,534
 100.0%
Types of properties collateralizing the mortgage loan portfolio
  As of December 31,
(% of mortgage loan portfolio carrying value) 2019 2018
Apartment complex 36.8% 34.4%
Office buildings 22.6
 24.5
Warehouse 16.8
 15.8
Retail 13.4
 14.4
Other 10.4
 10.9
Total 100.0% 100.0%

Contractual maturities of the mortgage loan portfolio
  As of December 31, 2019
($ in millions) Number of loans Carrying value Percent
2020 9
 $58
 1.2%
2021 36
 446
 9.3
2022 28
 460
 9.5
2023 52
 776
 16.1
Thereafter 161
 3,077
 63.9
Total 286
 $4,817
 100.0%

Mortgage loans are evaluated for impairment on a specific loan basis through a quarterly credit monitoring process and review of key credit quality indicators. Mortgage loans are considered impaired when it is probable that the Company will not collect the contractual principal and interest. Valuation allowances are established for impaired loans to reduce the carrying value to the fair value of the collateral less costs to sell or the present value of the loan’s expected future repayment cash flows discounted at the loan’s original effective interest rate. Impaired mortgage loans may not have a valuation allowance when the fair value of the collateral less costs to sell is higher than the carrying value. Valuation allowances are adjusted for subsequent changes in the fair value of the collateral less costs to sell or present value of the loan’s expected future repayment cash flows. Mortgage loans are charged off against their corresponding valuation allowances when there is no reasonable expectation of recovery. The impairment evaluation is non-statistical in respect to
 
the aggregate portfolio but considers facts and circumstances attributable to each loan. It is not considered probable that additional impairment losses, beyond those identified on a specific loan basis, have been incurred as of December 31, 2017.2019.
Accrual of income is suspended for mortgage loans that are in default or when full and timely collection of principal and interest payments is not probable. Cash receipts on mortgage loans on nonaccrual status are generally recorded as a reduction of carrying value.
Debt service coverage ratio is considered a key credit quality indicator when mortgage loans are evaluated for impairment. Debt service coverage ratio represents the amount of estimated cash flows from the property available to the borrower to meet principal and interest payment obligations. Debt service coverage ratio estimates are updated annually or more frequently if conditions are warranted based on the Company’s credit monitoring process.

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2019 Form 10-KNotes to Consolidated Financial Statements
Carrying value of non-impaired mortgage loans summarized by debt service coverage ratio distribution
  As of December 31,
($ in millions) 2017 2016
Debt Service Coverage Ratio Distribution Fixed rate mortgage loans Variable rate mortgage loans Total Fixed rate mortgage loans Variable rate mortgage loans Total
Below 1.0 $3
 $
 $3
 $60
 $
 $60
1.0 - 1.25 345
 
 345
 324
 
 324
1.26 - 1.50 1,141
 30
 1,171
 1,293
 
 1,293
Above 1.50 2,949
 62
 3,011
 2,765
 39
 2,804
Total non-impaired mortgage loans $4,438
 $92
 $4,530
 $4,442
 $39
 $4,481

Carrying value of non-impaired mortgage loans summarized by debt service coverage ratio distribution
  As of December 31,
($ in millions) 2019 2018
Debt Service Coverage Ratio Distribution Fixed rate mortgage loans Variable rate mortgage loans Total Fixed rate mortgage loans Variable rate mortgage loans Total
Below 1.0 $13
 $32
 $45
 $6
 $31
 $37
1.0 - 1.25 225
 
 225
 273
 
 273
1.26 - 1.50 1,219
 18
 1,237
 1,192
 
 1,192
Above 1.50 3,264
 38
 3,302
 3,063
 101
 3,164
Total non-impaired mortgage loans $4,721
 $88
 $4,809
 $4,534
 $132
 $4,666

Mortgage loans with a debt service coverage ratio below 1.0 that are not considered impaired primarily relate to instances where the borrower has the financial capacity to fund the revenue shortfalls from the properties for the foreseeable term, the decrease
in cash flows from the properties is considered temporary, or there are other risk mitigating circumstances such as additional collateral, escrow balances or borrower guarantees.
Net carrying value of impaired mortgage loans
 As of December 31, As of December 31,
($ in millions) 2017 2016 2019 2018
Impaired mortgage loans with a valuation allowance $4
 $5
 $8
 $4
Impaired mortgage loans without a valuation allowance 
 
 
 
Total impaired mortgage loans $4
 $5
 $8
 $4
Valuation allowance on impaired mortgage loans $3
 $3
 $3
 $3

The average balance of impaired loans was $5 million, $4 million and $7 million $6 millionduring 2019, 2018 and $11 million during 2017, 2016 and 2015, respectively.

Rollforward of the valuation allowance on impaired mortgage loans
   For the years ended December 31,
($ in millions) 2019 2018 2017
Beginning balance $3
 $3
 $3
Net increase in valuation allowance 
 
 1
Charge offs 
 
 (1)
Ending balance $3
 $3
 $3
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Rollforward of the valuation allowance on impaired mortgage loans
   For the years ended December 31,
($ in millions) 2017 2016 2015
Beginning balance $3
 $3
 $8
Net increase (decrease) in valuation allowance 1
 
 (4)
Charge offs (1) 
 (1)
Ending balance $3
 $3
 $3

Payments on all mortgage loans were current as of December 31, 2017, 20162019, 2018 and 2015.2017.
Municipal bonds
The Company maintains a diversified portfolio of municipal bonds.bonds, including tax exempt and taxable securities, which totaled $8.62 billion and $9.17 billion as of December 31, 2019 and 2018, respectively.
The municipal bond portfolio includes general obligations of state and local issuers and revenue bonds (including pre-refunded bonds, which are bonds for which an irrevocable trust has been established to fund the remaining payments of principal and interest).
Principal geographic distribution of municipal bond issuers exceeding 5% of the portfolio
 As of December 31, As of December 31,
(% of municipal bond portfolio carrying value) 2017 2016 2019 2018
Texas 9.6% 10.0% 12.7% 12.3%
California 7.0
 7.2
 8.6
 7.4
Colorado 5.8
 4.0
Washington 5.5
 6.2
New York 6.9
 6.8
 3.7
 5.6
Florida 6.5
 5.7
Washington 5.4
 5.6
Michigan 4.2
 5.4

Short-term investments
Short-term investments, including money market funds, commercial paper, U.S. Treasury bills and other short-term investments, are carried at fair value. As of December 31, 2019 and 2018, the fair value of short-term investments totaled $4.26 billion and $3.03 billion, respectively.
Other investments
Other investments primarily consist of bank loans, real estate, policy loans, agent loans and derivatives. Bank loans are primarily senior secured corporate loans and are carried at amortized cost. Policy loans are carried at unpaid principal balances. Real estate is carried at cost less accumulated depreciation. Agent

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loans are loans issued to exclusive Allstate agents and are carried at unpaid principal balances, net of valuation allowances and unamortized deferred fees or costs. Derivatives are carried at fair value.
Other investments by asset type
($ in millions) December 31, 2019 December 31, 2018
Bank loans $1,204
 $1,350
Real estate 1,005
 791
Policy loans 894
 891
Agent loans 666
 620
Derivatives and other 236
 200
Total $4,005
 $3,852

Concentration of credit risk
As of December 31, 2017,2019, the Company is not exposed to any credit concentration risk of a single issuer and its affiliates greater than 10% of the Company’s shareholders’ equity, other than the U.S. government and its agencies.
Securities loaned
The Company’s business activities include securities lending programs with third parties, mostly large banks. As of December 31, 20172019 and 2016,2018, fixed income and equity securities with a carrying value of $1.09$1.74 billion and $1.08$1.40 billion, respectively, were on loan under these agreements. Interest income on collateral, net of fees, was $5 million, $4 million and $7 million $6 millionin 2019, 2018 and $2 million in 2017, 2016 and 2015, respectively.
 
Other investment information
Included in fixed income securities are below investment grade assets totaling $7.57$7.15 billion and $8.62$5.23 billion as of December 31, 20172019 and 2016,2018, respectively.
As of December 31, 2017,2019, fixed income securities and short-term investments with a carrying value of $154$147 million were on deposit with regulatory authorities as required by law.
As of December 31, 2017,2019, the carrying value of fixed income securities and other investments that were non-income producing was $51$40 million.

Note 6
Fair Value of Assets and Liabilities


Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The hierarchy for inputs used in determining fair value maximizes the use of observable inputs and minimizes the use of unobservable inputs by requiring that observable inputs be used when available. Assets and liabilities recorded on the Consolidated Statements of Financial Position at fair value are categorized in the fair value hierarchy based on the observability of inputs to the valuation techniques as follows:
Level 1:    Assets and liabilities whose values are based on unadjusted quoted prices for identical assets or liabilities in an active market that the Company can access.
Level 2:    Assets and liabilities whose values are based on the following:
(a)Quoted prices for similar assets or liabilities in active markets;
(b)Quoted prices for identical or similar assets or liabilities in markets that are not active; or
(c)Valuation models whose inputs are observable, directly or indirectly, for substantially the full term of the asset or liability.
Level 3:    Assets and liabilities whose values are based on prices or valuation techniques that require inputs that are both unobservable and significant to the overall fair value measurement. Unobservable inputs reflect the Company’s estimates of the assumptions that market participants would use in valuing the assets and liabilities.
The availability of observable inputs varies by instrument. In situations where fair value is based on internally developed pricing models or inputs that are unobservable in the market, the determination of fair

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value requires more judgment. The degree of judgment exercised by the Company in determining fair value is typically greatest for instruments categorized in Level 3. In many instances, valuation inputs used to measure fair value fall into different levels of the fair value hierarchy. The category level in the fair value hierarchy is determined based on the lowest level input that is significant to the fair value measurement in its entirety. The Company uses prices and inputs that are current as of the measurement date, including during periods of market disruption. In periods of market disruption, the ability to observe prices and inputs may be reduced for many instruments.
The Company is responsible for the determination of fair value and the supporting assumptions and methodologies. The Company gains assurance that assets and liabilities are appropriately valued through

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2019 Form 10-KNotes to Consolidated Financial Statements

the execution of various processes and controls designed to ensure the overall reasonableness and consistent application of valuation methodologies, including inputs and assumptions, and compliance with accounting standards. For fair values received from third parties or internally estimated, the Company’s processes and controls are designed to ensure that the valuation methodologies are appropriate and consistently applied, the inputs and assumptions are reasonable and consistent with the objective of determining fair value, and the fair values are accurately recorded. For example, on a continuing basis, the Company assesses the reasonableness of individual fair values that have stale security prices or that exceed certain thresholds as compared to previous fair values received from valuation service providers or brokers or derived from internal models. The Company performs procedures to understand and assess the methodologies, processes and controls of valuation service providers. In addition, the Company may validate the reasonableness of fair values by comparing information obtained from valuation service providers or brokers to other third partythird-party valuation sources for selected securities. The Company performs ongoing price validation procedures such as back-testing of actual sales, which corroborate the various inputs used in internal models to market observable data. When fair value determinations are expected to be more variable, the Company validates them through reviews by members of management who have relevant expertise and who are independent of those charged with executing investment transactions.
The Company has two types of situations where investments are classified as Level 3 in the fair value hierarchy. The first is where specific inputs significant to the fair value estimation models are not market observable. This primarily occurs in the Company’s use of broker quotes to value certain securities where the inputs have not been corroborated to be market observable, and the use of valuation models that use significant non-market observable inputs. The second situation where the Company classifies securities in Level 3 is where quotes continue to be received from independent third-party valuation service providers and all significant inputs are market observable; however, there has been a significant decrease in the volume and level of activity for the asset when compared to normalhierarchy:
market activity such that the degree of market observability has declined to a point where categorization as a Level 3 measurement is considered appropriate. The indicators considered in determining whether a significant decrease in the volume and level of activity for a specific asset has occurred include the level of new issuances in the primary market, trading volume in the secondary market, the level of credit spreads over historical levels, applicable bid-ask spreads, and price consensus among market participants and other pricing sources.
(1)Specific inputs significant to the fair value estimation models are not market observable. This primarily occurs in the Company’s use of broker quotes to value certain securities where the inputs have not been corroborated to be market observable, and the use of valuation models that use significant non-market observable inputs.
(2)Quotes continue to be received from independent third-party valuation service providers and all significant inputs are market observable; however, there has been a significant decrease in the volume and level of activity for the asset when compared to normal market activity such that the degree of market observability has declined to a point where categorization as a Level 3 measurement is considered appropriate. The indicators considered in determining whether a significant decrease in the volume and level of activity for a specific asset has occurred include the level of new issuances in the primary market, trading volume in the secondary market, the level of credit spreads over historical levels, applicable bid-ask spreads, and price consensus among market participants and other pricing sources.
Certain assets are not carried at fair value on a recurring basis, including investments such as mortgage loans, cost method limited partnership interests, bank loans, agent loans and policy loans. Accordingly, such investments are only included
in the fair value hierarchy disclosure when the investment is subject to remeasurement at fair value after initial recognition and the resulting remeasurement is reflected in the consolidated financial statements.
In determining fair value, the Company principally uses the market approach which generally utilizes market transaction data for the same or similar instruments. To a lesser extent, the Company uses the income approach which involves determining fair values from discounted cash flow methodologies. For the majority of Level 2 and Level 3 valuations, a combination of the market and income approaches is used.
Summary of significant inputs and valuation techniques for Level 2 and Level 3 assets and liabilities measured at fair value on a recurring basis
Level 1 measurements
Fixed income securities:  Comprise certain U.S. Treasury fixed income securities. Valuation is based on unadjusted quoted prices for identical assets in active markets that the Company can access.
Equity securities:  Comprise actively traded, exchange-listed equity securities. Valuation is based on unadjusted quoted prices for identical assets in active markets that the Company can access.
Short-term:  Comprise U.S. Treasury bills valued based on unadjusted quoted prices for identical assets in active markets that the Company can access and actively traded money market funds that have daily quoted net asset values for identical assets that the Company can access.
Separate account assets: Comprise actively traded mutual funds that have daily quoted net asset values for identical assets that the Company can access. Net asset values for the actively traded mutual funds in which the separate account assets are invested are obtained daily from the fund managers.

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Level 2 measurements
Fixed income securities:
U.S. government and agencies:agencies, municipal, corporate - public and foreign government:  The primary inputs to the valuation include quoted prices for identical or similar assets in markets that are not active, contractual cash flows, benchmark yields and credit spreads.
Municipal:  The primary inputs to the valuation include quoted prices for identical or similar assets in markets that are not active, contractual cash flows, benchmark yields and credit spreads.
Corporate - public:  The primary inputs to the valuation include quoted prices for identical or similar assets in markets that are not active, contractual cash flows, benchmark yields and credit spreads.
Corporate - privately placed:ValuedPrivately placed are valued using a discounted cash flow model that is widely accepted in the financial services industry and uses market observable inputs and inputs derived principally from, or corroborated by, observable market data. The primary inputs to the discounted cash flow model include an interest rate yield curve, as well as published credit spreads for similar assets in markets that are not active that incorporate the credit quality and industry sector of the issuer.
Foreign government:  The primary inputs to the valuation includeCorporate - privately placed also includes redeemable preferred stock that are valued using quoted prices for identical or similar assets in markets that are not active, contractual cash flows, benchmark yields, underlying stock prices and credit spreads.
ABS - collateralized debt obligations (“CDO”) and ABS - consumer and other:  The primary inputs to the valuation include quoted prices for identical or similar assets in markets that are not active, contractual cash flows, benchmark yields, prepayment speeds, collateral performance and credit spreads. Certain ABS - CDO and ABS - consumer and other are valued based on non-binding broker quotes whose inputs have been corroborated to be market observable.
RMBS:  The primary inputs to the valuation include quoted prices for identical or similar assets in markets that are not active, contractual cash flows, benchmark yields, prepayment speeds, collateral performance and credit spreads.
CMBS:MBS:  The primary inputs to the valuation include quoted prices for identical or similar assets in markets that are not active, contractual cash flows, benchmark yields, collateral performance, and credit spreads.
Redeemable preferred stock:  The primary inputs to the valuation include quoted prices for identical or similar assets in markets that are not active, contractual cash flows, benchmark yields, underlying stock prices and credit spreads.
Equity securities:  The primary inputs to the valuation include quoted prices or quoted net asset
values for identical or similar assets in markets that are not active.
Short-term:  The primary inputs to the valuation include quoted prices for identical or similar assets in markets that are not active, contractual cash flows, benchmark yields and credit spreads. For certain short-term investments, amortized cost is used as the best estimate of fair value.
Other investments: Free-standing exchange listed derivatives that are not actively traded Certain ABS are valued based on quoted pricesnon-binding broker quotes whose inputs have been corroborated to be market observable. Residential MBS include prepayment speeds as a primary input for identical instruments in markets that are not active.valuation.
Equity securities:The primary inputs to the valuation include quoted prices or quoted net asset values for identical or similar assets in markets that are not active.
Short-term:The primary inputs to the valuation include quoted prices for identical or similar assets in markets that are not active, contractual cash flows, benchmark yields and credit spreads.

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Other investments: Free-standing exchange listed derivatives that are not actively traded are valued based on quoted prices for identical instruments in markets that are not active.
Over-the-counter (“OTC”) derivatives, including interest rate swaps, foreign currency swaps, total return swaps, foreign exchange forward contracts, certain options and certain credit default swaps, are valued using models that rely on inputs such as interest rate yield curves, implied volatilities, index price levels, currency rates, and credit spreads that are observable for substantially the full term of the contract. The valuation techniques underlying the models are widely accepted in the financial services industry and do not involve significant judgment.
Level 3 measurements
Fixed income securities:
Municipal:  Comprise municipal bonds that are not rated by third partythird-party credit rating agencies. The primary inputs to the valuation of these municipal bonds include quoted prices for identical or similar assets in markets that exhibit less liquidity relative to those markets supporting Level 2 fair value measurements, contractual cash flows, benchmark yields and credit spreads. Also included are municipal bonds valued based on non-binding broker quotes where the inputs have not been corroborated to be market observable and municipal bonds in default valued based on the present value of expected cash flows.
Corporate - public and Corporate - privately placed: placed, ABS and MBS:  Primarily valued based on non-binding broker quotes where the inputs have not been corroborated to be market observable. Other inputs for corporate fixed income securities include an interest rate yield curve, as well as published credit spreads for similar assets that incorporate the credit quality and industry sector of the issuer.
ABS - CDO, ABS - consumer and other, RMBS and CMBS:  Valued based on non-binding broker quotes received from brokers who are familiar with the investments and where the inputs have not been corroborated to be market observable.
Equity securities:
Equity securities:The primary inputs to the valuation include quoted prices or quoted net asset values for identical or similar assets in markets that exhibit less liquidity relative to those markets supporting Level 2 fair value measurements.
Short-term:For certain short-term investments, amortized cost is used as the best estimate of fair value.
Other investments: Certain OTC derivatives, such as interest rate caps, certain credit default swaps and certain options (including swaptions), are valued using models that are widely accepted in the financial services industry. These are categorized as Level 3 as a result of the significance of non-market observable inputs such as volatility. Other primary inputs include interest rate yield curves and credit spreads.
Contractholder funds: Derivatives embedded in certain life and annuity contracts are valued internally using models widely accepted in the financial services industry that determine a single best estimate of fair value for the embedded derivatives within a block of contractholder liabilities. The models primarily use stochastically determined cash flows based on the contractual elements of embedded derivatives, projected option cost and applicable market data, such as interest rate yield curves and equity index volatility assumptions. These are categorized as Level 3 as a result of the significance of non-market observable inputs.
Investments excluded from the fair value measurements.
hierarchy
Other investments: Certain OTC derivatives, such as interest rate caps, certain credit default swapsLimited partnerships carried at fair value, which do not have readily determinable fair values, use NAV provided by the investees and certain options (including swaptions), are valued using models thatexcluded from the fair value hierarchy. These investments are widely acceptedgenerally not redeemable by the investees and generally cannot be sold without approval of the general partner. The Company receives distributions of income and proceeds from the liquidation of the underlying assets of the investees, which usually takes place in
years 4-9 of the typical contractual life of 10-12 years. As of December 31, 2019, the Company has commitments to invest $492 million in these limited partnership interests.


154 www.allstate.comThe Allstate Corporation 157



2019 Form 10-KNotes to Consolidated Financial Statements

Assets and liabilities measured at fair value
  As of December 31, 2019
($ in millions) 
Quoted prices in active markets for identical assets
(Level 1)
 
Significant other observable inputs
(Level 2)
 
Significant unobservable inputs
(Level 3)
 Counterparty and cash collateral netting Total
Assets          
Fixed income securities:          
U.S. government and agencies $4,689
 $397
 $
   $5,086
Municipal 
 8,558
 62
   8,620
Corporate - public 
 30,819
 61
   30,880
Corporate - privately placed 
 12,084
 114
   12,198
Foreign government 
 979
 
   979
ABS 
 797
 65
   862
MBS 
 379
 40
   419
Total fixed income securities 4,689
 54,013
 342
   59,044
Equity securities 7,407
 384
 371
   8,162
Short-term investments 1,940
 2,291
 25
   4,256
Other investments: Free-standing derivatives 
 180
 
 (40) 140
Separate account assets 3,044
 
 
   3,044
Other assets 1
 
 
   1
Total recurring basis assets 17,081
 56,868
 738
 (40) 74,647
Total assets at fair value $17,081
 $56,868
 $738
 $(40) $74,647
% of total assets at fair value 22.9% 76.2% 1.0% (0.1)% 100.0%
           
Investments reported at NAV         1,814
Total         $76,461
           
Liabilities          
Contractholder funds: Derivatives embedded in life and annuity contracts $
 $
 $(462)   $(462)
Other liabilities: Free-standing derivatives 
 (84) 
 $12
 (72)
Total recurring basis liabilities $
 $(84) $(462) $12
 $(534)
% of total liabilities at fair value % 15.7% 86.5% (2.2)% 100.0%




158 www.allstate.com


Notes to Consolidated Financial Statements 20172019 Form 10-K



the financial services industry. These are categorized as Level 3 as a result of the significance of non-market observable inputs such as volatility. Other primary inputs include interest rate yield curves and credit spreads.
Contractholder funds: Derivatives embedded in certain life and annuity contracts are valued internally using models widely accepted in the financial services industry that determine a single best estimate of fair value for the embedded derivatives within a block of contractholder liabilities. The models primarily use stochastically determined cash flows based on the contractual elements of embedded derivatives, projected option cost and applicable market data, such as
interest rate yield curves and equity index volatility assumptions. These are categorized as Level 3 as a result of the significance of non-market observable inputs.
Assets and liabilities measured at fair value on a non-recurring basis
Mortgage loans written-down to fair value in connection with recognizing impairments are valued based on the fair value of the underlying collateral less costs to sell. Limited partnership interests written-down to fair value in connection with recognizing other-than-temporary impairments are generally valued using net asset values.

Assets and liabilities measured at fair value on a recurring and non-recurring basis
  As of December 31, 2017
($ in millions) 
Quoted prices in active markets for identical assets
(Level 1)
 
Significant other observable inputs
(Level 2)
 
Significant unobservable inputs
(Level 3)
 Counterparty and cash collateral netting Balance as of December 31, 2017
Assets          
Fixed income securities:          
U.S. government and agencies $3,079
 $537
 $
   $3,616
Municipal 
 8,227
 101
   8,328
Corporate - public 
 31,963
 108
   32,071
Corporate - privately placed 
 11,731
 224
   11,955
Foreign government 
 1,021
 
   1,021
ABS - CDO 
 480
 99
   579
ABS - consumer and other 
 645
 48
   693
RMBS 
 578
 
   578
CMBS 
 102
 26
   128
Redeemable preferred stock 
 23
 
   23
Total fixed income securities 3,079
 55,307
 606
   58,992
Equity securities 6,032
 379
 210
   6,621
Short-term investments 264
 1,660
 20
   1,944
Other investments: Free-standing derivatives 
 132
 1
 (6) 127
Separate account assets 3,444
 
 
   3,444
Other assets 
 
 
   
Total recurring basis assets 12,819
 57,478
 837
 (6) 71,128
Non-recurring basis (1)
 
 
 3
   3
Total assets at fair value $12,819
 $57,478
 $840
 $(6) $71,131
% of total assets at fair value 18.0% 80.8% 1.2%  % 100.0%
           
Liabilities          
Contractholder funds: Derivatives embedded in life and annuity contracts $
 $
 $(286)   $(286)
Other liabilities: Free-standing derivatives (1) (83) 
 $14
 (70)
Total liabilities at fair value $(1) $(83) $(286) $14
 $(356)
% of total liabilities at fair value 0.3% 23.3% 80.3% (3.9)% 100.0%
(1)
Includes $3 million of limited partnership interests written-down to fair value in connection with recognizing other-than-temporary impairments.

Assets and liabilities measured at fair value
  As of December 31, 2018
($ in millions) 
Quoted prices in active markets for identical assets
(Level 1)
 
Significant other observable inputs
(Level 2)
 
Significant unobservable inputs
(Level 3)
 Counterparty and cash collateral netting Total
Assets          
Fixed income securities:          
U.S. government and agencies $5,085
 $432
 $
   $5,517
Municipal 
 9,099
 70
   9,169
Corporate - public 
 29,200
 70
   29,270
Corporate - privately placed 
 10,798
 90
   10,888
Foreign government 
 747
 
   747
ABS 
 976
 69
   1,045
MBS 
 508
 26
   534
Total fixed income securities 5,085
 51,760
 325
   57,170
Equity securities 4,364
 331
 341
   5,036
Short-term investments 1,338
 1,659
 30
   3,027
Other investments: Free-standing derivatives 
 139
 1
 $(23) 117
Separate account assets 2,805
 
 
   2,805
Other assets 2
 
 
   2
Total recurring basis assets $13,594

$53,889

$697

$(23)
$68,157
% of total assets at fair value 19.9% 79.1% 1.0%  % 100.0%
Investments reported at NAV         1,779
Total         $69,936
Liabilities          
Contractholder funds: Derivatives embedded in life and annuity contracts $
 $
 $(224)   $(224)
Other liabilities: Free-standing derivatives (1) (62) 
 $6
 (57)
Total recurring basis liabilities $(1) $(62) $(224) $6
 $(281)
% of total liabilities at fair value 0.3% 22.1% 79.7% (2.1)% 100.0%

Quantitative information about the significant unobservable inputs used in Level 3 fair value measurements
($ in millions) Fair value 
Valuation
technique
 
Unobservable
input
 Range 
Weighted
average
December 31, 2019          
Derivatives embedded in life and annuity contracts – Equity-indexed and forward starting options $(430) Stochastic cash flow model Projected option cost 1.0 - 4.2% 2.67%
           
December 31, 2018          
Derivatives embedded in life and annuity contracts – Equity-indexed and forward starting options $(185) Stochastic cash flow model Projected option cost 1.0 - 2.2% 1.74%

The Allstate Corporation 155


2017 Form 10-KNotes to Consolidated Financial Statements

Assets and liabilities measured at fair value on a recurring and non-recurring basis
  As of December 31, 2016
($ in millions) 
Quoted prices in active markets for identical assets
(Level 1)
 
Significant other observable inputs
(Level 2)
 
Significant unobservable inputs
(Level 3)
 Counterparty and cash collateral netting Balance as of December 31, 2016
Assets          
Fixed income securities:          
U.S. government and agencies $2,918
 $719
 $
   $3,637
Municipal 
 7,208
 125
   7,333
Corporate - public 
 31,414
 78
   31,492
Corporate - privately placed 
 11,846
 263
   12,109
Foreign government 
 1,075
 
   1,075
ABS - CDO 
 650
 27
   677
ABS - consumer and other 
 452
 42
   494
RMBS 
 727
 1
   728
CMBS 
 248
 22
   270
Redeemable preferred stock 
 24
 
   24
Total fixed income securities 2,918
 54,363
 558
   57,839
Equity securities 5,247
 256
 163
   5,666
Short-term investments 850
 3,423
 15
   4,288
Other investments: Free-standing derivatives 
 119
 1
 (9) 111
Separate account assets 3,393
 
 
   3,393
Other assets 
 
 1
   1
Total recurring basis assets 12,408

58,161

738

(9)
71,298
Non-recurring basis (1)
 
 
 24
   24
Total assets at fair value $12,408

$58,161

$762

$(9)
$71,322
% of total assets at fair value 17.4% 81.5% 1.1%  % 100.0%
           
Liabilities          
Contractholder funds: Derivatives embedded in life and annuity contracts $
 $
 $(290)   $(290)
Other liabilities: Free-standing derivatives (1) (68) (3) $28
 (44)
Total liabilities at fair value $(1) $(68) $(293) $28
 $(334)
% of total liabilities at fair value 0.3% 20.4% 87.7% (8.4)% 100.0%
(1)
Includes $24 million of limited partnership interests written-down to fair value in connection with recognizing other-than-temporary impairments.

















156 www.allstate.com


Notes to Consolidated Financial Statements 2017 Form 10-K


Quantitative information about the significant unobservable inputs used in Level 3 fair value measurements
($ in millions) Fair value 
Valuation
technique
 
Unobservable
input
 Range 
Weighted
average
December 31, 2017          
Derivatives embedded in life and annuity contracts – Equity-indexed and forward starting options $(252) Stochastic cash flow model Projected option cost 1.0 - 2.2% 1.74%
           
December 31, 2016          
Derivatives embedded in life and annuity contracts – Equity-indexed and forward starting options $(247) Stochastic cash flow model Projected option cost 1.0 - 2.2% 1.75%

The embedded derivatives are equity-indexed and forward starting options in certain life and annuity products that provide customers with interest crediting rates based on the performance of the S&P 500. If the projected option cost increased (decreased), it would result in a higher (lower) liability fair value.
As of December 31, 20172019 and 2016,2018, Level 3 fair value measurements of fixed income securities total $606$342 million and $558$325 million, respectively, and include $271$50 million and $307$105 million, respectively, of securities valued based on non-binding broker quotes where the inputs have not been corroborated to be market observable and $58 million and $80 million,
 
observable and $36 million and $44 million, respectively, of municipal fixed income securities that are not rated by third partythird-party credit rating agencies. TheAs the Company does not develop the Level 3 fair value unobservable inputs used in measuring fair value; therefore,for these fixed income securities, they are not included in the table above. However, an increase (decrease) in credit spreads for fixed income securities valued based on non-binding broker quotes would result in a lower (higher) fair value, and an increase (decrease) in the credit rating of municipal bonds that are not rated by third partythird-party credit rating agencies would result in a higher (lower) fair value.



The Allstate Corporation 157 159



20172019 Form 10-KNotes to Consolidated Financial Statements


Rollforward of level 3 assets and liabilities held at fair value on a recurring basis during the period
    December 31, 2017 
  Balance as of December 31, 2016 Total gains (losses) included in: Transfers into Level 3 Transfers out of Level 3 
($ in millions)  
Net income (1)
 OCI   
Assets           
Fixed income securities:           
Municipal $125
 $(1) $7
 $
 $(6) 
Corporate - public 78
 
 
 4
 (30) 
Corporate - privately placed 263
 8
 (2) 30
 (49) 
ABS - CDO 27
 
 6
 60
 (190) 
ABS - consumer and other 42
 
 
 
 (90) 
RMBS 1
 
 
 
 
 
CMBS 22
 
 
 
 
 
Total fixed income securities 558
 7
 11
 94
 (365) 
Equity securities 163
 13
 4
 
 (4) 
Short-term investments 15
 
 
 
 
 
Free-standing derivatives, net (2) 3
 
 
 
 
Other assets 1
 (1) 
 
 
 
Total recurring Level 3 assets $735

$22

$15

$94

$(369) 
Liabilities           
Contractholder funds: Derivatives embedded in life and annuity contracts $(290) $
 $
 $
 $
 
Total recurring Level 3 liabilities $(290)
$

$

$

$
 
            
  Purchases Sales Issues Settlements Balance as of December 31, 2017 
Assets           
Fixed income securities:           
Municipal $8
 $(29) $
 $(3) $101
 
Corporate - public 60
 
 
 (4) 108
 
Corporate - privately placed 44
 (30) 
 (40) 224
 
ABS - CDO 219
 
 
 (23) 99
 
ABS - consumer and other 103
 
 
 (7) 48
 
RMBS 
 
 
 (1) 
 
CMBS 6
 
 
 (2) 26
 
Total fixed income securities 440
 (59) 
 (80) 606
 
Equity securities 48
 (14) 
 
 210
 
Short-term investments 45
 (40) 
 
 20
 
Free-standing derivatives, net 
 
 
 
 1
(2 
) 
Other assets 
 
 
 
 
 
Total recurring Level 3 assets $533
 $(113) $
 $(80) $837
 
Liabilities           
Contractholder funds: Derivatives embedded in life and annuity contracts $
 $
 $(2) $6
 $(286) 
Total recurring Level 3 liabilities $
 $
 $(2) $6
 $(286) 
(1)
The effect to net income totals $22 million and is reported in the Consolidated Statements of Operations as follows: $4 million in realized capital gains and losses, $19 million in net investment income, $(10) million in interest credited to contractholder funds and $9 million in life contract benefits.
(2)
Comprises $1 million of assets.


Rollforward of Level 3 assets and liabilities held at fair value during the year ended December 31, 2019
  Balance as of December 31, 2018 Total gains (losses) included in:  Transfers         Balance as of December 31, 2019
($ in millions)  Net income OCI Into Level 3 Out of Level 3 Purchases Sales Issues Settlements 
Assets                    
Fixed income securities:                    
Municipal $70
 $1
 $4
 $
 $(5) $
 $(5) $
 $(3) $62
Corporate - public 70
 
 3
 30
 (113) 86
 (11) 
 (4) 61
Corporate - privately placed 90
 (1) 2
 43
 (2) 4
 (13) 
 (9) 114
ABS 69
 1
 (1) 76
 (210) 159
 (22) 
 (7) 65
MBS 26
 
 (2) 9
 
 9
 
 
 (2) 40
Total fixed income securities 325
 1
 6
 158
 (330) 258
 (51) 
 (25) 342
Equity securities 341
 30
 
 
 
 82
 (82) 
 
 371
Short-term investments 30
 
 
 
 
 35
 (40) 
 
 25
Free-standing derivatives, net 1
 (1) 
 
 
 
 
 
 
 
Total recurring Level 3 assets 697
 30
 6
 158
 (330) 375
 (173) 
 (25) 738
Liabilities                    
Contractholder funds: Derivatives embedded in life and annuity contracts (224) (61) 
 (175) 
 
 
 (16) 14
 (462)
Total recurring Level 3 liabilities $(224) $(61) $
 $(175) $
 $
 $
 $(16) $14
 $(462)
158 www.allstate.com
Total Level 3 gains (losses) included in net income for the year ended December 31, 2019
($ in millions) Net investment income Realized capital gains and losses Life contract benefits Interest credited to contractholder funds Total
Components of net income $(2) $32
 $7
 $(68) $(31)

Rollforward of Level 3 assets and liabilities held at fair value during the year ended December 31, 2018
  Balance as of December 31, 2017 Total gains (losses) included in:  Transfers         Balance as of December 31, 2018
($ in millions)  Net income OCI Into Level 3 Out of Level 3 Purchases Sales Issues Settlements 
Assets                    
Fixed income securities:                    
Municipal $101
 $1
 $(2) $
 $(26) $10
 $(8) $
 $(6) $70
Corporate - public 108
 
 (3) 17
 (21) 10
 (38) 
 (3) 70
Corporate - privately placed 224
 (1) (3) 20
 (119) 22
 (5) 
 (48) 90
ABS 147
 
 2
 42
 (159) 160
 (97) 
 (26) 69
MBS 26
 
 
 
 
 1
 
 
 (1) 26
Total fixed income securities 606
 
 (6) 79
 (325) 203
 (148) 
 (84) 325
Equity securities 210
 37
 
 
 
 109
 (15) 
 
 341
Short-term investments 20
 
 
 
 
 55
 (45) 
 
 30
Free-standing derivatives, net 1
 
 
 
 
 
 
 
 
 1
Total recurring Level 3 assets $837
 $37
 $(6) $79
 $(325) $367
 $(208) $
 $(84) $697
Liabilities                    
Contractholder funds: Derivatives embedded in life and annuity contracts $(286) $58
 $
 $
 $
 $
 $
 $(2) $6
 $(224)
Total recurring Level 3 liabilities $(286) $58
 $
 $
 $
 $
 $
 $(2) $6
 $(224)
Total Level 3 gains (losses) included in net income for the year ended December 31, 2018
($ in millions) Net investment income Realized capital gains and losses Life contract benefits Interest credited to contractholder funds Total
Components of net income $
 $37
 $(5) $63
 $95


160 www.allstate.com


Notes to Consolidated Financial Statements 20172019 Form 10-K




Rollforward of Level 3 assets and liabilities held at fair value during the year ended December 31, 2017
  Balance as of December 31, 2016 Total gains (losses) included in:  Transfers         Balance as of December 31, 2017
($ in millions)  Net income OCI Into Level 3 Out of Level 3 Purchases Sales Issues Settlements 
Assets                    
Fixed income securities:                    
Municipal $125
 $(1) $7
 $
 $(6) $8
 $(29) $
 $(3) $101
Corporate - public 78
 
 
 4
 (30) 60
 
 
 (4) 108
Corporate - privately placed 263
 8
 (2) 30
 (49) 44
 (30) 
 (40) 224
ABS 69
 
 6
 60
 (280) 322
 
 
 (30) 147
MBS 23
 
 
 
 
 6
 
 
 (3) 26
Total fixed income securities 558
 7
 11
 94
 (365) 440
 (59) 
 (80) 606
Equity securities 163
 13
 4
 
 (4) 48
 (14) 
 
 210
Short-term investments 15
 
 
 
 
 45
 (40) 
 
 20
Free-standing derivatives, net (2) 3
 
 
 
 
 
 
 
 1
Other assets 1
 (1) 
 
 
 
 
 
 
 
Total recurring Level 3 assets $735
 $22
 $15
 $94
 $(369) $533
 $(113) $
 $(80) $837
Liabilities                    
Contractholder funds: Derivatives embedded in life and annuity contracts $(290) $
 $
 $
 $
 $
 $
 $(2) $6
 $(286)
Total recurring Level 3 liabilities $(290) $
 $
 $
 $
 $
 $
 $(2) $6
 $(286)
Total Level 3 gains (losses) included in net income for the year ended December 31, 2017
($ in millions) Net investment income Realized capital gains and losses Life contract benefits Interest credited to contractholder funds Total
Components of net income $19
 $4
 $9
 $(10) $22
Rollforward of level 3 assets and liabilities held at fair value on a recurring basis during the period
    
December 31, 2016

 
  Balance as of December 31, 2015 Total gains (losses) included in: Transfers into Level 3 Transfers out of Level 3 
($ in millions)  
Net income (1)
 OCI   
Assets           
Fixed income securities:           
U.S. government and agencies $5
 $
 $
 $
 $(4) 
Municipal 161
 12
 (10) 6
 (23) 
Corporate - public 46
 
 
 41
 (43) 
Corporate - privately placed 502
 15
 18
 16
 (398) 
ABS - CDO 61
 1
 6
 10
 (43) 
ABS - consumer and other 50
 
 (3) 3
 (35) 
RMBS 1
 1
 
 
 
 
CMBS 20
 
 
 
 (1) 
Total fixed income securities 846

29

11

76

(547) 
Equity securities 133
 (32) 12
 
 (12) 
Short-term investments 
 
 
 
 
 
Free-standing derivatives, net (7) 6
 
 
 
 
Other assets 1
 
 
 
 
 
Total recurring Level 3 assets $973

$3

$23

$76

$(559) 
Liabilities           
Contractholder funds: Derivatives embedded in life and annuity contracts $(299) $5
 $
 $
 $
 
Total recurring Level 3 liabilities $(299)
$5

$

$

$
 
            
  Purchases Sales Issues Settlements Balance as of December 31, 2016 
Assets           
Fixed income securities:           
U.S. government and agencies $
 $
 $
 $(1) $
 
Municipal 22
 (40) 
 (3) 125
 
Corporate - public 47
 (11) 
 (2) 78
 
Corporate - privately placed 181
 (15) 
 (56) 263
 
ABS - CDO 40
 (3) 
 (45) 27
 
ABS - consumer and other 35
 (5) 
 (3) 42
 
RMBS 
 (1) 
 
 1
 
CMBS 5
 
 
 (2) 22
 
Total fixed income securities 330
 (75) 
 (112) 558
 
Equity securities 65
 (4) 
 1
 163
 
Short-term investments 15
 
 
 
 15
 
Free-standing derivatives, net 
 
 
 (1) (2)
(2) 
Other assets 
 
 
 
 1
 
Total recurring Level 3 assets $410
 $(79) $
 $(112) $735
 
Liabilities           
Contractholder funds: Derivatives embedded in life and annuity contracts $
 $
 $(3) $7
 $(290) 
Total recurring Level 3 liabilities $
 $
 $(3) $7
 $(290) 
(1)
The effect to net income totals $8 million and is reported in the Consolidated Statements of Operations as follows: $(9) million in realized capital gains and losses, $12 million in net investment income, $(4) million in interest credited to contractholder funds and $9 million in life contract benefits.
(2)
Comprises $1 million of assets and $3 million of liabilities.

The Allstate Corporation 159


2017 Form 10-KNotes to Consolidated Financial Statements

Rollforward of level 3 assets and liabilities held at fair value on a recurring basis during the period
    
December 31, 2015

 
    Total gains (losses) included in:     
($ in millions) Balance as of December 31, 2014 
Net income (1)
 OCI Transfers into Level 3 Transfers out of Level 3 
Assets           
Fixed income securities:           
U.S. government and agencies $6
 $
 $
 $
 $
 
Municipal 270
 (4) (7) 3
 (2) 
Corporate - public 214
 
 
 
 (175) 
Corporate - privately placed 677
 13
 (20) 13
 (106) 
ABS - CDO 104
 (1) 4
 43
 (52) 
ABS - consumer and other 92
 (1) 
 
 (98) 
RMBS 1
 
 
 
 
 
CMBS 23
 
 
 
 
 
Total fixed income securities 1,387

7

(23)
59

(433) 
Equity securities 83
 (3) (5) 
 
 
Short-term investments 5
 
 
 
 
 
Free-standing derivatives, net (7) 1
 
 
 
 
Other assets 1
 
 
 
 
 
Total recurring Level 3 assets $1,469

$5

$(28)
$59

$(433) 
Liabilities           
Contractholder funds: Derivatives embedded in life and annuity contracts $(323) $19
 $
 $
 $
 
Total recurring Level 3 liabilities $(323)
$19

$

$

$
 
            
  Purchases Sales Issues Settlements Balance as of December 31, 2015 
Assets           
Fixed income securities:           
U.S. government and agencies $
 $
 $
 $(1) $5
 
Municipal 
 (91) 
 (8) 161
 
Corporate - public 11
 
 
 (4) 46
 
Corporate - privately placed 79
 (74) 
 (80) 502
 
ABS - CDO 
 (2) 
 (35) 61
 
ABS - consumer and other 70
 (5) 
 (8) 50
 
RMBS 
 
 
 
 1
 
CMBS 12
 
 
 (15) 20
 
Total fixed income securities 172
 (172) 
 (151) 846
 
Equity securities 69
 (11) 
 
 133
 
Short-term investments 35
 (40) 
 
 
 
Free-standing derivatives, net 
 
 
 (1) (7)
(2) 
Other assets 
 
 
 
 1
 
Total recurring Level 3 assets $276
 $(223) $
 $(152) $973
 
Liabilities           
Contractholder funds: Derivatives embedded in life and annuity contracts $
 $
 $(2) $7
 $(299) 
Total recurring Level 3 liabilities $
 $
 $(2) $7
 $(299) 
(1)
The effect to net income totals $24 million and is reported in the Consolidated Statements of Operations as follows: $(8) million in realized capital gains and losses, $13 million in net investment income, $26 million in interest credited to contractholder funds and $(7) million in life contract benefits.
(2)
Comprises $1 million of assets and $8 million of liabilities.
Transfers between level categorizations may occur due to changes in the availability of market observable inputs, which generally are caused by changes in
market conditions such as liquidity, trading volume or bid-ask spreads. Transfers between level categorizations may also occur due to changes in the

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valuation source. For example, insource, including situations where a fair value quote is not provided by the Company’s independent third-party valuation service provider and as a resultresulting in the price isbecoming stale or has been replaced with a broker quote whose inputs have not been corroborated to be market observable,observable. This situation will result in the transfer of a security is transferred into Level 3. Transfers in and out of level categorizations are reported as having occurred at the beginning of the quarter in which the transfer occurred. Therefore, for all transfers into Level 3, all realized and changes in unrealized gains and losses in the quarter of transfer are reflected in the Level 3 rollforward table.
There were no0 transfers between Level 1 and Level 2 during 2017, 20162019, 2018 or 2015.2017.
Transfers into Level 3 during 2017, 20162019, 2018 and 20152017 included situations where a fair value quote was not provided by
the Company’s independent third-party valuation service provider and as a result the price was stale or had been replaced with a broker quote where the inputs had not been corroborated to be market observable resulting in the security being classified as Level 3. Transfers into Level 3 during 2019 also included derivatives embedded in equity-indexed universal life contracts due to refinements in the valuation modeling resulting in an increase in significance of non-market observable inputs.
Transfers out of Level 3 during 2017, 20162019, 2018 and 20152017 included situations where a broker quote was used in the prior period and a fair value quote became available from the Company’s independent third-party valuation service provider in the current period. A quote utilizing the new pricing source was not available as of the prior period, and any gains or losses related to the change in valuation source for individual securities were not significant.
Change in unrealized gains and losses included in net income for level 3 assets and liabilities held as of
  December 31,
($ in millions) 2017 2016 2015
Assets      
Fixed income securities:      
Municipal $(3) $2
 $(12)
Corporate 1
 2
 11
ABS 
 
 2
Total fixed income securities (2)
4

1
Equity securities 13
 (32) (4)
Free-standing derivatives, net 
 5
 1
Other assets (1) 
 
Total recurring Level 3 assets $10

$(23)
$(2)
Liabilities      
Contractholder funds: Derivatives embedded in life and annuity contracts $
 $5
 $19
Total recurring Level 3 liabilities $

$5

$19

The amounts in the table above represent the change in unrealized gains and losses included in net income for the period of time that the asset or liability was held and determined to be in Level 3. These gains and losses total $10 million in 2017 and are reported as follows: $(8) million in realized capital gains and losses, $19 million in net investment income, $(10) million in interest credited to contractholder funds and $9 million in life contract benefits. These gains and losses total $(18) million in 2016 and are reported as follows: $(36)
million in realized capital gains and losses, $13 million in net investment income, $(4) million in interest credited to contractholder funds and $9 million in life contract benefits. These gains and losses total $17 million in 2015 and are reported as follows: $(20) million in realized capital gains and losses, $18 million in net investment income, $26 million in interest credited to contractholder funds and $(7) million in life contract benefits.
Financial assets
Carrying values and fair value estimates of financial instruments not carried at fair value
  As of December 31, 2017 As of December 31, 2016
($ in millions) 
Carrying
value
 
Fair
value
 
Carrying
value
 
Fair
value
Mortgage loans $4,534
 $4,732
 $4,486
 $4,514
Cost method limited partnerships (1)
 1,327
 1,569
 1,282
 1,493
Bank loans 1,702
 1,704
 1,669
 1,677
Agent loans 538
 536
 467
 467
(1)
Beginning January 1, 2018, due to the adoption of the new accounting standard for the recognition and measurement of financial assets and liabilities, cost method limited partnerships (excluding limited partnership interests accounted for on a cost recovery basis) will be measured at fair value with changes in fair value recognized in net income. The existing carrying value of these investments will increase to fair value with the offsetting adjustment recognized in retained income through a cumulative effect adjustment. See Note 2 for additional details on the new accounting standard.



The Allstate Corporation 161



20172019 Form 10-KNotes to Consolidated Financial Statements


The fair value of mortgage loans is based on discounted contractual cash flows or, if the loans are impaired due to credit reasons, the fair value of collateral less costs to sell. Risk adjusted discount rates are selected using current rates at which similar loans would be made to borrowers with similar characteristics, using similar types of properties as collateral. The fair value of cost method limited partnerships is determined using reported net asset values. The fair value of bank loans, which are reported in other investments, is based on broker quotes from
Valuation changes included in net income for Level 3 assets and liabilities held as of
  December 31,
($ in millions) 2019 2018 2017
Assets      
Fixed income securities:      
Municipal $1
 $
 $(3)
Corporate 
 
 1
Total fixed income securities 1



(2)
Equity securities 6
 36
 13
Free-standing derivatives, net (1) 
 
Other assets 
 
 (1)
Total recurring Level 3 assets $6

$36

$10
Liabilities      
Contractholder funds: Derivatives embedded in life and annuity contracts $(61) $58
 $
Total recurring Level 3 liabilities (61)
58


Total included in net income $(55) $94
 $10
       
Components of net income      
Net investment income $(2) $
 $19
Realized capital gains and losses 8
 36
 (8)
Life contract benefits 7
 (5) 9
Interest credited to contractholder funds (68) 63
 (10)
Total included in net income $(55) $94
 $10

brokers familiar with the loans and current market conditions. The fair value of agent loans, which are reported in other investments, is based on discounted cash flow calculations. Risk adjusted discount rates are selected using current rates at which similar loans would be made to borrowers with similar characteristics. The fair value measurements for mortgage loans, cost method limited partnerships, bank loans and agent loans are categorized as Level 3.
Carrying values and fair value estimates of financial instruments not carried at fair value
($ in millions)   December 31, 2019 December 31, 2018
Financial assets Fair value level 
Carrying
value
 
Fair
value
 
Carrying
value
 
Fair
value
Mortgage loans Level 3 $4,817
 $5,012
 $4,670
 $4,703
Bank loans Level 3 1,204
 1,185
 1,350
 1,298
Agent loans Level 3 666
 664
 620
 617
           
Financial liabilities          
Contractholder funds on investment contracts Level 3 8,438
 9,158
 9,250
 9,665
Long-term debt Level 2 6,631
 7,738
 6,451
 6,708
Liability for collateral Level 2 $1,829
 $1,829
 $1,458
 $1,458
Financial liabilities
Carrying values and fair value estimates of financial instruments not carried at fair value
  As of December 31, 2017 As of December 31, 2016
($ in millions) 
Carrying
value
 
Fair
value
 
Carrying
value
 
Fair
value
Contractholder funds on investment contracts $10,367
 $11,071
 $11,313
 $12,009
Long-term debt 6,350
 7,199
 6,347
 6,920
Liability for collateral 1,124
 1,124
 1,129
 1,129
The fair value of contractholder funds on investment contracts is based on the terms of the underlying contracts incorporating current market-based crediting rates for similar contracts that reflect the Company’s own credit risk. Deferred annuities classified in contractholder funds are valued based on discounted cash flow models that incorporate current market-based margins and reflect the Company’s own credit risk. Immediate annuities without life contingencies are valued based on discounted cash flow models that incorporate current market-based implied interest rates and reflect the Company’s own credit risk. The fair value measurement for
contractholder funds on investment contracts is categorized as Level 3.
The fair value of long-term debt is based on market observable data (such as the fair value of the debt when traded as an asset) or is determined using discounted cash flow calculations based on current interest rates for instruments with comparable terms and considers the Company’s own credit risk. The liability for collateral is valued at carrying value due to its short-term nature. The fair value measurements for long-term debt and liability for collateral are categorized as Level 2.

Note 7
Derivative Financial Instruments and Off-balance sheetSheet Financial Instruments


The Company uses derivatives for risk reduction and to increase investment portfolio returns through asset replication. Risk reduction activity is focused on managing the risks with certain assets and liabilities arising from the potential adverse impacts from changes in risk-free interest rates, changes in equity market valuations, increases in credit spreads and foreign currency fluctuations.
Asset replication refers to the “synthetic” creation of assets through the use of derivatives. The Company replicates fixed income securities using a combination of a credit default swap, index total return swap, or a foreign currency forward contract and one or more highly rated fixed income securities, primarily investment grade host bonds, to synthetically replicate the economic characteristics of one or more cash market securities. The Company replicates equity securities using futures, index total return swaps, and options to increase equity exposure.
Property-Liability may use interest rate swaps, swaptions, futures and options to manage the interest rate risks of existing investments. These instruments are utilized to change the duration of the portfolio in order to offset the economic effect that interest rates would otherwise have on the fair value of its fixed income securities. Fixed income index total return swaps are used to offset valuation losses in the fixed income portfolio during periods of declining market values. Credit default swaps are typically used to mitigate the credit risk within the Property-Liability fixed income portfolio. Equity index total return swaps, futures
and options are used by Property-Liability to offset valuation losses in the equity portfolio during periods of declining equity market values. In addition, equity futures are used to hedge the market risk related to deferred compensation liability contracts. Forward contracts are primarily used by Property-Liability to hedge foreign currency risk associated with

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Notes to Consolidated Financial Statements 2019 Form 10-K


holding foreign currency denominated investments and foreign operations.
The Company utilizes several derivative strategies to manage risk in Allstate Life and Allstate Annuities. Asset-liability management is a risk management strategypractice that is principally employed by Allstate Life and Allstate Annuities to balance the respective interest-rate sensitivities of its assets and liabilities. Depending upon the attributes of the assets acquired and liabilities issued, derivative instruments such as interest rate swaps, caps, swaptions and futures are utilized to change the interest rate characteristics of existing assets and liabilities to ensure the relationship is maintained within specified ranges and to reduce exposure to rising or falling interest rates. Fixed income index total return swaps are used to offset valuation losses in the portfolio during periods of declining market values. Credit default swaps are typically used to mitigate the credit risk within the Allstate Life and Allstate Annuities fixed income portfolios. Futures and options are used for hedging the equity exposure contained in equity indexed life and annuity product contracts that offer

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Notes to Consolidated Financial Statements 2017 Form 10-K


equity returns to contractholders. In addition, the Company uses equity index total return swaps, options and futures to offset valuation losses in the equity portfolio during periods of declining equity market values. Foreign currency swaps and forwards are primarily used to reduce the foreign currency risk associated with holding foreign currency denominated investments.
The Company also has derivatives embedded in non-derivative host contracts that are required to be separated from the host contracts and accounted for at fair value with changes in fair value of embedded derivatives reported in net income. The Company’s primary embedded derivatives are equity options in life and annuity product contracts, which provide returns linked to equity returnsindices to contractholders.
When derivatives meet specific criteria, they may be designated as accounting hedges and accounted for as fair value, cash flow, foreign currency fair value or foreign currency cash flow hedges. The Company designates certain investment risk transfer reinsurance agreements as fair value hedges when the hedging instrument is highly effective in offsetting the risk of changes in the fair value of the hedged item. The Company designates certainfair value of its foreign currency swap contracts as cash flow hedges when the hedging instrument is highly effective in offsetting the exposure of variations in cash flows for the hedged risk that could affect net income. Amounts are reclassifiedliability is reported in contractholder funds in the Consolidated Statements of Financial Position. The impact from results of the fair value hedge is reported in interest credited to net investment income or realized capital gains and losses as
contractholder funds in the hedged item affects net income.Consolidated Statements of Operations.
The notional amounts specified in the contracts are used to calculate the exchange of contractual payments under the agreements and are generally not representative of the potential for gain or loss on these agreements. However, the notional amounts specified in credit default swaps where the Company has sold credit protection represent the maximum amount of potential loss, assuming no0 recoveries.
Fair value, which is equal to the carrying value, is the estimated amount that the Company would receive or pay to terminate the derivative contracts at the reporting date. The carrying value amounts for OTC derivatives are further adjusted for the effects, if any, of enforceable master netting agreements and are presented on a net basis, by counterparty agreement, in the Consolidated Statements of Financial Position. For certain exchange traded and cleared derivatives, margin deposits are required as well as daily cash settlements of margin accounts. As of December 31, 2017, the Company pledged $10 million in the form of margin deposits.
For those derivatives which qualify forand have been designated as fair value hedge accounting hedges, net income includes the changes in the fair value of both the derivative instrument and the hedged risk, and therefore reflects any hedging ineffectiveness.risk. For cash flow hedges, gains and losses are amortized from AOCI and are reported in net income in the same period the forecasted transactions being hedged impact net income.
Non-hedge accounting is generally used for “portfolio” level hedging strategies where the terms of the individual hedged items do not meet the strict homogeneity requirements to permit the application of hedge accounting. For non-hedge derivatives, net income includes changes in fair value and accrued periodic settlements, when applicable. With the exception of non-hedge derivatives used for asset replication and non-hedge embedded derivatives, all of the Company’s derivatives are evaluated for their ongoing effectiveness as either accounting hedge or non-hedge derivative financial instruments on at least a quarterly basis.
Fair value hedges The Company had 1 derivative designated as a fair value hedge as of December 31, 2019 and 2018.
Cash flow hedges The Company had 0 derivatives designated as a cash flow hedge as of December 31, 2019 and 2018.



The Allstate Corporation 163



20172019 Form 10-KNotes to Consolidated Financial Statements


Summary of the volume and fair value positions of derivative instruments as of December 31, 2017
Summary of the volume and fair value positions of derivative instruments as of December 31, 2019Summary of the volume and fair value positions of derivative instruments as of December 31, 2019
 
Volume (1)
       
Volume (1)
      
($ in millions, except number of contracts)Balance sheet location Notional amount Number of contracts Fair value, net Gross asset Gross liabilityBalance sheet location Notional amount Number of contracts Fair value, net Gross asset Gross liability
Asset derivatives                      
Derivatives designated as fair value accounting hedging instrumentsDerivatives designated as fair value accounting hedging instruments          
OtherOther assets $2
 n/a
 $
 $
 $
Derivatives not designated as accounting hedging instrumentsDerivatives not designated as accounting hedging instruments          
Interest rate contracts           
FuturesOther assets 
 3,668
 
 
 
Equity and index contracts           
OptionsOther investments 
 5,539
 140
 140
 
FuturesOther assets 
 1,533
 1
 1
 
Total return index contracts           
Total return swap agreements - fixed incomeOther investments 56
 n/a
 1
 1
 
Credit default contracts           
Credit default swaps – buying protectionOther investments 17
 n/a
 
 
 
Subtotal  73

10,740

142

142


Total asset derivatives  $75

10,740

$142

$142

$
          
Liability derivatives           
Derivatives not designated as accounting hedging instrumentsDerivatives not designated as accounting hedging instruments          Derivatives not designated as accounting hedging instruments          
Interest rate contracts                      
Interest rate cap agreementsOther investments $15
 n/a
 $
 $
 $
Other liabilities & accrued expenses $34
 n/a
 $
 $
 $
FuturesOther liabilities & accrued expenses 
 1,089
 
 
 
Equity and index contracts                      
OptionsOther investments 
 6,316
 125
 125
 
Other liabilities & accrued expenses 
 5,400
 (68) 
 (68)
Financial futures contractsOther assets 
 289
 
 
 
Foreign currency contracts           
Foreign currency forwardsOther investments 52
 n/a
 1
 1
 
Credit default contracts           
Credit default swaps – buying protectionOther investments 105
 n/a
 (1) 
 (1)
Credit default swaps – selling protectionOther investments 80
 n/a
 1
 1
 
Other contracts           
Other contractsOther assets 3
 n/a
 
 
 
Total asset derivatives  $255

6,605

$126

$127

$(1)
          
Liability derivatives           
Derivatives designated as accounting hedging instruments          
Foreign currency swap agreementsOther liabilities & accrued expenses $19
 n/a
 $2
 $2
 $
Derivatives not designated as accounting hedging instruments          
Interest rate contracts           
Interest rate cap agreementsOther liabilities & accrued expenses 30
 n/a
 1
 1
 
Equity and index contracts           
Options and futuresOther liabilities & accrued expenses 
 7,128
 (58) 
 (58)
FuturesOther liabilities & accrued expenses 
 3
 
 
 
Total return index contracts           
Total return swap agreements - fixed incomeOther liabilities & accrued expenses 119
 n/a
 
 
 
Total return swap agreements - equity indexOther liabilities & accrued expenses 187
 n/a
 11
 11
 
Foreign currency contracts                      
Foreign currency forwardsOther liabilities & accrued expenses 650
 n/a
 (17) 3
 (20)Other liabilities & accrued expenses 745
 n/a
 19
 28
 (9)
Embedded derivative financial instruments           Embedded derivative financial instruments          
Guaranteed accumulation benefitsContractholder funds 225
 n/a
 (22) 
 (22)Contractholder funds 161
 n/a
 (18) 
 (18)
Guaranteed withdrawal benefitsContractholder funds 274
 n/a
 (12) 
 (12)Contractholder funds 205
 n/a
 (14) 
 (14)
Equity-indexed and forward starting options in life and annuity product contractsContractholder funds 1,774
 n/a
 (252) 
 (252)Contractholder funds 1,791
 n/a
 (430) 
 (430)
Credit default contracts                      
Credit default swaps – buying protectionOther liabilities & accrued expenses 136
 n/a
 (5) 
 (5)Other liabilities & accrued expenses 152
 n/a
 (7) 
 (7)
Credit default swaps – selling protectionOther liabilities & accrued expenses 25
 n/a
 
 
 
Other liabilities & accrued expenses 9
 n/a
 
 
 
Subtotal  3,114

7,128

(365)
4

(369)
Total liability derivatives  3,133

7,128

(363)
$6

$(369)  3,403

6,492

(507)
$39

$(546)
Total derivatives  $3,388

13,733

$(237)      $3,478

17,232

$(365)    
(1) 
Volume for OTC and cleared derivative contracts is represented by their notional amounts. Volume for exchange traded derivatives is represented by the number of contracts, which is the basis on which they are traded. (n/a = not applicable)


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Notes to Consolidated Financial Statements 20172019 Form 10-K




Summary of the volume and fair value positions of derivative instruments as of December 31, 2018
   Volume      
($ in millions, except number of contracts)Balance sheet location Notional amount Number of contracts Fair value, net Gross asset Gross liability
Asset derivatives           
Derivatives not designated as accounting hedging instruments          
Interest rate contracts           
Interest rate cap agreementsOther investments $6
 n/a
 $
 $
 $
FuturesOther assets 
 1,330
 1
 1
 
Equity and index contracts           
OptionsOther investments 
 11,131
 115
 115
 
FuturesOther assets 
 1,453
 1
 1
 
Total return index contracts           
Total return swap agreements - fixed incomeOther investments 7
 n/a
 
 
 
Total return swap agreements - equity indexOther investments 61
 n/a
 (2) 
 (2)
Foreign currency contracts           
Foreign currency forwardsOther investments 258
 n/a
 10
 11
 (1)
Credit default contracts           
Credit default swaps – buying protectionOther investments 136
 n/a
 (1) 2
 (3)
Other contracts           
OtherOther assets 2
 n/a
 
 
 
Total asset derivatives  $470
 13,914
 $124

$130

$(6)
            
Liability derivatives           
Derivatives not designated as accounting hedging instruments          
Interest rate contracts           
Interest rate cap agreementsOther liabilities & accrued expenses $31
 n/a
 $1
 $1
 $
FuturesOther liabilities & accrued expenses 
 1,300
 (1) 
 (1)
Equity and index contracts           
Options and futuresOther liabilities & accrued expenses 
 10,956
 (50) 
 (50)
Total return index contracts           
Total return swap agreements - fixed incomeOther liabilities & accrued expenses 38
 n/a
 (1) 
 (1)
Total return swap agreements - equity indexOther liabilities & accrued expenses 71
 n/a
 (4) 
 (4)
Foreign currency contracts           
Foreign currency forwardsOther liabilities & accrued expenses 341
 n/a
 10
 11
 (1)
Embedded derivative financial instruments          
Guaranteed accumulation benefitsContractholder funds 169
 n/a
 (25) 
 (25)
Guaranteed withdrawal benefitsContractholder funds 210
 n/a
 (14) 
 (14)
Equity-indexed and forward starting options in life and annuity product contractsContractholder funds 1,770
 n/a
 (185) 
 (185)
Credit default contracts           
Credit default swaps – buying protectionOther liabilities & accrued expenses 40
 n/a
 
 
 
Credit default swaps – selling protectionOther liabilities & accrued expenses 5
 n/a
 
 
 
Total liability derivatives  2,675

12,256

(269)
$12

$(281)
Total derivatives  $3,145

26,170

$(145)    



The Allstate Corporation 165


2019 Form 10-KNotes to Consolidated Financial Statements
Summary of the volume and fair value positions of derivative instruments as of December 31, 2016
   
Volume (1)
      
($ in millions, except number of contracts)Balance sheet location Notional amount Number of contracts Fair value, net Gross asset Gross liability
Asset derivatives           
Derivatives designated as accounting hedging instruments          
Foreign currency swap agreementsOther investments $49
 n/a
 $5
 $5
 $
Derivatives not designated as accounting hedging instruments          
Interest rate contracts           
Interest rate cap agreementsOther investments 65
 n/a
 1
 1
 
Equity and index contracts           
OptionsOther investments 
 3,972
 88
 88
 
Financial futures contractsOther assets 
 261
 
 
 
Foreign currency contracts           
Foreign currency forwardsOther investments 759
 n/a
 
 24
 (24)
Credit default contracts           
Credit default swaps – buying protectionOther investments 87
 n/a
 (4) 
 (4)
Credit default swaps – selling protectionOther investments 140
 n/a
 2
 2
 
Other contracts           
Other contractsOther assets 3
 n/a
 1
 1
 
Subtotal  1,054

4,233

88

116

(28)
Total asset derivatives  $1,103
 4,233
 $93

$121

$(28)
  
 
 
 
 
Liability derivatives           
Derivatives not designated as accounting hedging instruments          
Equity and index contracts           
Options and futuresOther liabilities & accrued expenses $
 4,848
 $(39) $
 $(39)
Embedded derivative financial instruments           
Guaranteed accumulation benefitsContractholder funds 391
 n/a
 (34) 
 (34)
Guaranteed withdrawal benefitsContractholder funds 290
 n/a
 (9) 
 (9)
Equity-indexed and forward starting options in life and annuity product contractsContractholder funds 1,751
 n/a
 (247) 
 (247)
Credit default contracts           
Credit default swaps – buying protectionOther liabilities & accrued expenses 136
 n/a
 (2) 
 (2)
Credit default swaps – selling protectionOther liabilities & accrued expenses 105
 n/a
 (3) 
 (3)
Total liability derivatives  2,673

4,848

(334)
$

$(334)
Total derivatives  $3,776

9,081

$(241)    

Gross and net amounts for OTC derivatives (1)
    Offsets      
($ in millions) 
Gross
amount
 
Counter-
party
netting
 
Cash
collateral
(received)
pledged
 
Net
amount on
balance sheet
 
Securities
collateral
(received)
pledged
 
Net
amount
December 31, 2019            
Asset derivatives $40
 $(39) $(1) $
 $
 $
Liability derivatives (16) 39
 (27) (4) 
 (4)
             
December 31, 2018            
Asset derivatives $25
 $(18) $(5) $2
 $
 $2
Liability derivatives (12) 18
 (12) (6) 
 (6)

(1) 
Volume for OTC and cleared derivative contracts is represented by their notional amounts. Volume for exchange traded derivatives is represented by the number of contracts, which is the basis on which they are traded. (n/a = not applicable)
Gross and net amounts for OTC derivatives (1)
    Offsets      
($ in millions) 
Gross
amount
 
Counter-
party
netting
 
Cash
collateral
(received)
pledged
 
Net
amount on
balance sheet
 
Securities
collateral
(received)
pledged
 
Net
amount
December 31, 2017            
Asset derivatives $8
 $(7) $1
 $2
 $
 $2
Liability derivatives (26) 7
 7
 (12) 3
 (9)
             
December 31, 2016            
Asset derivatives $31
 $(28) $19
 $22
 $(9) $13
Liability derivatives (33) 28
 
 (5) 4
 (1)
(1)
All OTC derivatives are subject to enforceable master netting agreements.

Gains (losses) from valuation and settlements reported on derivatives not designated as accounting hedges
($ in millions) Realized capital gains (losses) Life contract benefits Interest credited to contractholder funds Operating costs and expenses Total gain (loss) recognized in net income on derivatives
2019          
Interest rate contracts $51
 $
 $
 $
 $51
Equity and index contracts (116) 
 63
 40
 (13)
Embedded derivative financial instruments 
 7
 (70) 
 (63)
Foreign currency contracts 8
 
 
 
 8
Credit default contracts (8) 
 
 
 (8)
Total return swaps - fixed income 14
 
 
 
 14
Total return swaps - equity index 36
 
 
 
 36
Total $(15)
$7

$(7)
$40

$25
           
2018          
Interest rate contracts $(2) $
 $
 $
 $(2)
Equity and index contracts 21
 
 (24) (21) (24)
Embedded derivative financial instruments 
 (5) 67
 
 62
Foreign currency contracts 29
 
 
 (1) 28
Credit default contracts 2
 
 
 
 2
Total return swaps - fixed income (1) 
 
 
 (1)
Total return swaps - equity index (6) 
 
 
 (6)
Total $43

$(5)
$43

$(22)
$59
           
2017          
Equity and index contracts $(15) $
 $47
 $28
 $60
Embedded derivative financial instruments 
 9
 (6) 
 3
Foreign currency contracts (27) 
 
 6
 (21)
Credit default contracts (4) 
 
 
 (4)
Total $(46)
$9

$41

$34

$38


The Allstate Corporation 165


2017 Form 10-KNotes to Consolidated Financial Statements

Summary of the impacts of the foreign currency contracts in cash flow hedging relationships
  For the years ended December 31,
($ in millions) 2017 2016 2015
(Loss) gain recognized in OCI on derivatives during the period $(2) $
 $10
(Loss) gain recognized in OCI on derivatives during the term of the hedging relationship (1) 2
 6
Gain (loss) reclassified from AOCI into income (net investment income) 1
 1
 (1)
Gain reclassified from AOCI into income (realized capital gains and losses) 
 3
 3
Amortization of net gains from AOCI related to cash flow hedges is expected to be a gain of $2 million during the next twelve months. There was no hedge ineffectiveness reported in realized gains and losses in 2017, 2016 or 2015.
Gains and losses from valuation and settlements reported on derivatives not designated as accounting hedges
($ in millions) Realized capital gains and losses Life contract benefits Interest credited to contractholder funds Operating costs and expenses Total gain (loss) recognized in net income on derivatives
2017          
Equity and index contracts $(15) $
 $47
 $28
 $60
Embedded derivative financial instruments 
 9
 (6) 
 3
Foreign currency contracts (27) 
 
 6
 (21)
Credit default contracts (4) 
 
 
 (4)
Total $(46)
$9

$41

$34

$38
           
2016          
Equity and index contracts $(12) $
 $18
 $19
 $25
Embedded derivative financial instruments 
 9
 
 
 9
Foreign currency contracts 17
 
 
 (35) (18)
Credit default contracts (5) 
 
 
 (5)
Total $

$9

$18

$(16)
$11
           
2015          
Interest rate contracts $1
 $
 $
 $
 $1
Equity and index contracts 1
 
 (9) (1) (9)
Embedded derivative financial instruments 
 (7) 31
 
 24
Foreign currency contracts (24) 
 
 (8) (32)
Credit default contracts (2) 
 
 
 (2)
Total $(24)
$(7)
$22

$(9)
$(18)
In 2017, 2016 and 2015, the Company had no derivatives used in fair value hedging relationships.
The Company manages its exposure to credit risk by utilizing highly rated counterparties, establishing risk control limits, executing legally enforceable master netting agreements (“MNAs”) and obtaining collateral where appropriate. The Company uses MNAs for OTC derivative transactions that permit either party to net payments due for transactions and collateral is either pledged or obtained when certain predetermined exposure limits are exceeded. As of December 31, 2017,2019, counterparties pledged $3$31 million in cashcollateral to the Company, and the Company pledged $14$3 million in cash and securities to counterparties which includes $6$3 million of collateral posted under MNAs for contracts
containing credit-risk contingent provisions that are in a liability position and $8 million of collateral posted under MNAs for contracts without credit-risk-
position.
contingent features. The Company has not incurred any losses on derivative financial instruments due to counterparty nonperformance. Other derivatives, including futures and certain option contracts, are traded on organized exchanges which require margin deposits and guarantee the execution of trades, thereby mitigating any potential credit risk.

166 www.allstate.com


Notes to Consolidated Financial Statements 2019 Form 10-K


Counterparty credit exposure represents the Company’s potential loss if all of the counterparties concurrently fail to perform under the contractual terms of the contracts and all collateral, if any, becomes worthless.
This exposure is measured by the fair value of OTC derivative contracts with a positive fair value at the reporting date reduced by the effect, if any, of legally enforceable master netting agreements.



166 www.allstate.com


Notes to Consolidated Financial Statements 2017 Form 10-K


OTC derivatives counterparty credit exposure by counterparty credit rating
($ in millions) 2017 2016 2019 2018
Rating (1)
 Number of counter-parties 
Notional amount (2)
 
Credit exposure (2)
 
Exposure, net of collateral (2)
 Number of counter-parties 
Notional amount (2)
 
Credit exposure (2)
 
Exposure, net of collateral (2)
 Number of counter-parties 
Notional amount (2)
 
Credit exposure (2)
 
Exposure, net of collateral (2)
 Number of counter-parties 
Notional amount (2)
 
Credit exposure (2)
 
Exposure, net of collateral (2)
AA– 1
 $18
 $1
 $
 2
 $80
 $2
 $2
A+ 3
 90
 3
 1
 5
 698
 20
 9
 6
 868
 29
 
 3
 643
 19
 1
A– 
 
 
 
 1
 110
 1
 1
A 
 
 
 
 2
 121
 1
 
Total 4
 $108

$4

$1

8

$888

$23

$12
 6
 $868

$29

$

5

$764

$20

$1
(1) 
Rating isAllstate uses the lower of S&P&P’s or Moody’s long-term debt issuer ratings.
(2) 
Only OTC derivatives with a net positive fair value are included for each counterparty.
For certain exchange traded and cleared derivatives, margin deposits are required as well as daily cash settlements of margin accounts. As of December 31, 2019, the Company pledged $48 million in the form of margin deposits.

Market risk is the risk that the Company will incur losses due to adverse changes in market rates and prices. Market risk exists for all of the derivative financial instruments the Company currently holds, as these instruments may become less valuable due to adverse changes in market conditions. To limit this risk, the Company’s senior management has established risk control limits. In addition, changes in fair value of the derivative financial instruments that the Company uses for risk management purposes are generally offset by the change in the fair value or cash flows of the hedged risk component of the related assets, liabilities or forecasted transactions.
Certain of the Company’s derivative instruments contain credit-risk-contingent termination events, cross-default provisions and credit support annex agreements. Credit-risk-contingent termination events
allow the counterparties to terminate the derivative agreement or a specific trade on certain dates if AIC’s, ALIC’s or Allstate Life Insurance Company of New
York’s (“ALNY”) financial strength credit ratings by Moody’s or S&P fall below a certain level. Credit-risk-contingent cross-default provisions allow the counterparties to terminate the derivative agreement if the Company defaults by pre-determined threshold amounts on certain debt instruments. Credit-risk-contingent credit support annex agreements specify the amount of collateral the Company must post to counterparties based on AIC’s, ALIC’s or ALNY’s financial strength credit ratings by Moody’s or S&P, or in the event AIC, ALIC or ALNY are no longer rated by either Moody’s or S&P.
The following summarizes the fair value of derivative instruments with termination, cross-default or collateral credit-risk-contingent features that are in a liability position as of December 31, as well as the fair value of assets and collateral that are netted against the liability in accordance with provisions within legally enforceable MNAs.
($ in millions) 2019 2018
Gross liability fair value of contracts containing credit-risk-contingent features $16
 $11
Gross asset fair value of contracts containing credit-risk-contingent features and subject to MNAs (11) (5)
Collateral posted under MNAs for contracts containing credit-risk-contingent features (3) (2)
Maximum amount of additional exposure for contracts with credit-risk-contingent features if all features were triggered concurrently $2
 $4
($ in millions) 2017 2016
Gross liability fair value of contracts containing credit-risk-contingent features $28
 $9
Gross asset fair value of contracts containing credit-risk-contingent features and subject to MNAs (17) (7)
Collateral posted under MNAs for contracts containing credit-risk-contingent features (6) 
Maximum amount of additional exposure for contracts with credit-risk-contingent features if all features were triggered concurrently $5
 $2

The Allstate Corporation 167


2017 Form 10-KNotes to Consolidated Financial Statements

Credit derivatives – selling protection
A credit default swap (“CDS”) is a derivative instrument, representing an agreement between two parties to exchange the credit risk of a specified entity (or a group of entities), or an index based on the credit risk of a group of entities (all commonly referred to as the “reference entity” or a portfolio of “reference entities”), in return for a periodic premium. In selling
protection, CDS’s are used to replicate fixed income securities and to complement the cash market when credit exposure to certain issuers is not available or when the derivative alternative is less expensive than the cash market alternative. CDS’s typically have a five-year term.
CDS notional amounts by credit rating and fair value of protection sold
  Notional amount  
($ in millions) AA A BBB BB and lower Total Fair value
December 31, 2017            
Single name            
Corporate debt $
 $10
 $10
 $5
 $25
 $
Index            
Corporate debt 1
 19
 45
 15
 80
 1
Total $1

$29

$55

$20

$105

$1
December 31, 2016            
Single name            
Corporate debt $20
 $10
 $35
 $
 $65
 $1
First-to-default Basket            
Municipal 
 
 100
 
 100
 (3)
Index            
Corporate debt 1
 19
 50
 10
 80
 1
Total $21

$29

$185

$10

$245

$(1)
In selling protection with CDS, the Company sells credit protection on an identified single name, a basket of names in a first-to-default (“FTD”) structure or credit derivative index (“CDX”) that is generally investment grade, and in return receives periodic premiums through expiration or termination of the agreement. With single name CDS, this premium or credit spread generally corresponds to the difference between the yield on the reference entity’s public fixed maturity cash instruments and swap rates at the time the agreement is executed. With a FTD basket, because of the additional credit risk inherent in a basket of named reference entities, the premium generally corresponds to a high proportion of the sum of the credit spreads of the names in the basket and the correlation between the names. CDX is utilized to take a position on multiple (generally 125) reference entities. Credit events are typically defined as bankruptcy, failure to pay, or restructuring, depending on the nature of the reference entities. If a credit event occurs, the Company settles with the counterparty, either through physical settlement or cash settlement. In a physical
settlement, a reference asset is delivered by the buyer of protection to the Company, in exchange for cash payment at par, whereas in a cash settlement, the Company pays the difference between par and the prescribed value of the reference asset. When a credit event occurs in a single name or FTD basket (for FTD, the first credit event occurring for any one name in the basket), the contract terminates at the time of settlement. For CDX, the reference entity’s name incurring the credit event is removed from the index while the contract continues until expiration. The maximum payout on a CDS is the contract notional amount. A physical settlement may afford the Company with recovery rights as the new owner of the asset.
The Company monitors risk associated with credit derivatives through individual name credit limits at both a credit derivative and a combined cash instrument/credit derivative level. The ratings of individual names for which protection has been sold are also monitored.

Off-balance sheet financial instruments
Contractual amounts of off balance sheet financial instruments
  As of December 31,
($ in millions) 2019 2018
Commitments to invest in limited partnership interests $2,837
 $3,028
Private placement commitments 68
 47
Other loan commitments 189
 233
Contractual amounts of off balance sheet financial instruments
  As of December 31,
($ in millions) 2017 2016
Commitments to invest in limited partnership interests $3,121
 $2,979
Private placement commitments 96
 69
Other loan commitments 97
 83





168 www.allstate.com


Notes to Consolidated Financial Statements 2017 Form 10-K



In the preceding table, the contractual amounts represent the amount at risk if the contract is fully drawn upon, the counterparty defaults and the value of any underlying security becomes worthless. Unless noted otherwise, the Company does not require
collateral or other security to support off-balance sheet financial instruments with credit risk.
Commitments to invest in limited partnership interests represent agreements to acquire new or additional participation in certain limited partnership

The Allstate Corporation 167


2019 Form 10-KNotes to Consolidated Financial Statements

investments. The Company enters into these agreements in the normal course of business. Because the investments in limited partnerships are not actively traded, it is not practical to estimate the fair value of these commitments.
Private placement commitments represent commitments to purchase private placement debt and
private equity securities at a future date. The Company enters into these agreements in the normal course of business. The fair value of the debt commitments generally cannot be estimated on the date the commitment is made as the terms and conditions of the underlying private placement securities are not yet final. Because the private equity securities are not actively traded, it is not practical to estimate fair value of the commitments.
Other loan commitments are agreements to lend to a borrower provided there is no violation of any condition established in the contract. The Company enters into these agreements to commit to future loan fundings at predetermined interest rates. Commitments have either fixed or varying expiration dates or other termination clauses. The fair value of these commitments is insignificant.
Note 8
Reserve for Property and Casualty Insurance Claims and Claims Expense


The Company establishes reserves for claims and claims expense on reported and unreported claims of insured losses. The Company’s reserving process takes into account known facts and interpretations of circumstances and factors including the Company’s experience with similar cases, actual claims paid, historical trends involving claim payment patterns and pending levels of unpaid claims, loss management programs, product mix and contractual terms, changes in law and regulation, judicial decisions, and economic conditions. In the normal course of business, the Company may also supplement its claims processes by utilizing third partythird-party adjusters, appraisers, engineers, inspectors, and other professionals and information sources to assess and settle catastrophe and non-catastrophe related claims. The effects of inflation are implicitly considered in the reserving process.
Because reserves are estimates of unpaid portions of losses that have occurred, including incurred but not
 
reported (“IBNR”) losses, the establishment of appropriate reserves, including reserves for catastrophes, and reserves and reinsurance recoverables for Discontinued Lines and Coverages and reinsurance and indemnification recoverables, is an inherently uncertain and complex process. The ultimate cost of losses may vary materially from recorded amounts, which are based on management’s best estimates. The highest degree of uncertainty is associated with reserves for losses incurred in the current reporting period as it contains the greatest proportion of losses that have not been reported or settled. The Company regularly updates its reserve estimates as new information becomes available and as events unfold that may affect the resolution of unsettled claims. Changes in prior year reserve estimates, which may be material, are reported in property and casualty insurance claims and claims expense in the Consolidated Statements of Operations in the period such changes are determined.
Rollforward of reserve for property and casualty insurance claims and claims expense
($ in millions) 2017 2016 2015 2019 2018 2017
Balance as of January 1 $25,250
 $23,869
 $22,923
 $27,423
 $26,325
 $25,250
Less reinsurance recoverables 6,184
 5,892
 5,694
Less recoverables (1)
 (7,155) (6,471) (6,184)
Net balance as of January 1 19,066

17,977

17,229
 20,268

19,854

19,066
SquareTrade acquisition as of January 3, 2017

 17
 
 
 
 
 17
Incurred claims and claims expense related to:            
Current year 22,432
 22,238
 20,953
 24,106
 23,033
 22,350
Prior years (503) (17) 81
 (130) (255) (503)
Total incurred 21,929
 22,221
 21,034
 23,976
 22,778
 21,847
Claims and claims expense paid related to:            
Current year 14,194
 14,222
 13,660
 (15,160) (14,877) (14,112)
Prior years 6,964
 6,910
 6,626
 (8,284) (7,487) (6,964)
Total paid 21,158

21,132

20,286
 (23,444)
(22,364)
(21,076)
Net balance as of December 31 19,854
 19,066
 17,977
 20,800
 20,268
 19,854
Plus reinsurance recoverables 6,471
 6,184
 5,892
Plus recoverables 6,912
 7,155
 6,471
Balance as of December 31 $26,325
 $25,250
 $23,869
 $27,712
 $27,423
 $26,325
(1) Recoverables comprises reinsurance and indemnification recoverables. See Note 10 for further details.

168 www.allstate.com


Notes to Consolidated Financial Statements 2019 Form 10-K


Reconciliation of total claims and claims expense incurred and paid by coverage December 31, 2019
($ in millions) Incurred Paid
Allstate Protection    
Auto insurance - liability coverage $9,142
 $(8,419)
Auto insurance - physical damage coverage 5,576
 (5,570)
Homeowners insurance 4,625
 (4,616)
Total auto and homeowners insurance 19,343
 (18,605)
Other personal lines 1,024
 (1,059)
Commercial lines 648
 (404)
Service Businesses 297
 (311)
Discontinued Lines and Coverages 91
 (121)
Unallocated loss adjustment expenses (“ULAE”) 2,687
 (2,585)
Claims incurred and paid from before 2015 (97) (444)
Other (17) 85
Total

 $23,976
 $(23,444)

Incurred claims and claims expense represents the sum of paid losses, claim adjustment expenses and reserve changes in the calendar year. This expense includes losses from catastrophes of $2.56 billion, $2.86 billion and $3.23 billion $2.57 billionin 2019, 2018 and $1.72 billion in 2017,
2016 and 2015, respectively, net of reinsurance and other recoveries (see Note 10).recoverables. Catastrophes are an inherent risk of the property and casualty insurance business that have contributed to, and will continue to

The Allstate Corporation 169


2017 Form 10-KFinancial Statements

contribute to, material year-to-year fluctuations in the Company’s results of operations and financial position.
The Company calculates and records a single best reserve estimate for losses from catastrophes, in conformance with generally accepted actuarial standards. As a result, management believes that no other estimate is better than the recorded amount. Due to the uncertainties involved, including the factors described above, the ultimate cost of losses may vary materially from recorded amounts, which are based on management’s best estimates. Accordingly, management believes that it is not practical to develop a meaningful range for any such changes in losses incurred.
During 2017, incurred claims and claims expense related to prior years was primarily comprised of net decreases in auto and homeowners reserves of $490 million and $131 million, respectively, primarily related to a reduction in claim severity estimates for liability coverages, net increases in Discontinued Lines and Coverages of $96 million and net increases in other reserves of $22 million. Incurred claims and claims expense includes favorable catastrophe loss reestimates of $18 million, net of reinsurance and other recoveries.
Prior year reserve reestimates included in claims and claims expense (1)
  Twelve months ended December 31,
($ in millions) Non-catastrophe losses Catastrophe losses Total
  2019 2018 2017 2019 2018 2017 2019 2018 2017
Auto (2)
 $(306) $(416) $(475) $(17) $(39) $(15) $(323) $(455) $(490)
Homeowners (1) (51) (124) 66
 65
 (7) 65
 14
 (131)
Other personal lines 8
 (6) (2) 
 (1) 3
 8
 (7) 1
Commercial lines 18
 108
 18
 (1) 
 1
 17
 108
 19
Discontinued Lines and Coverages (3)
 105
 87
 96
 
 
 
 105
 87
 96
Service Businesses (2) (2) 2
 
 
 
 (2) (2) 2
Total prior year reserve reestimates $(178) $(280) $(485) $48
 $25
 $(18) $(130) $(255) $(503)
(1)
Favorable reserve reestimates are shown in parentheses.
(2)
Non-catastrophe results related to continued favorable personal lines auto injury coverage development.
(3)
The Company’s 2019 annual reserve review, using established industry and actuarial best practices, resulted in unfavorable reestimates of $95 million.
During 2016, incurred claims and claims expense related to prior years was primarily composed of net decreases in auto reserves of $155 million primarily due to claim severity development for bodily injury coverage that was better than expected, net decreases in homeowners reserves of $24 million due to favorable non-catastrophe reserve reestimates, net increases in other reserves of $57 million primarily due to unfavorable commercial business non-catastrophe losses, and net increases in Discontinued Lines and Coverages reserves of $105 million. Incurred claims and claims expense includes unfavorable catastrophe loss reestimates of $6 million, net of reinsurance and other recoveries.
During 2015, incurred claims and claims expense related to prior years was primarily composed of net increases in auto reserves of $30 million primarily due to claim severity development for bodily injury coverage that was more than expected and litigation settlements, net decreases in homeowners reserves of $24 million due to favorable non-catastrophe reserve reestimates, net increases in other reserves of $22 million, and net increases in Discontinued Lines and Coverages reserves of $53 million. Incurred claims and claims expense includes favorable catastrophe loss reestimates of $15 million, net of reinsurance and other recoveries.



170 www.allstate.comThe Allstate Corporation 169



Notes to Consolidated 2019 Form 10-KFinancial Statements2017 Form 10-K



The following presents information about incurred and paid claims development as of December 31, 2017,2019, net of reinsurance,recoverables, as well as the cumulative number of reported claims and the total of IBNR reserves plus expected development on reported claims included in the net incurred claims amounts. See Note 2 for the accounting policy and methodology for determining reserves for claims and claims expense, including both reported and IBNR claims. The cumulative number of reported claims is identified by coverage and excludes reported claims for industry pools and facilities where information is not available. The information about incurred and paid claims development for the 20132015 to 20172019 years, and the average annual percentage payout of incurred claims by age as of December 31, 2017,2019, is presented as required supplementary information.
Auto insurance – liability coverage
($ in millions, except number of reported claims) Incurred claims and allocated claim adjustment expenses, net of recoverables   IBNR reserves plus expected development on reported claims Cumulative number of reported claims
  For the years ended December 31, Prior year reserve reestimates As of December 31, 2019
  (unaudited) (unaudited) (unaudited) (unaudited)    
Accident year 2015 2016 2017 2018 2019  
2015 $8,763
 $8,733
 $8,677
 $8,617
 $8,578
 $(39) $519
 2,383,853
2016 
 9,030
 8,833
 8,732
 8,683
 (49) 988
 2,399,890
2017 
 
 8,457
 8,389
 8,305
 (84) 1,777
 2,214,254
2018 
 
 
 8,727
 8,708
 (19) 3,093
 2,169,753
2019 
 
 
 
 9,333
   5,838
 2,108,919
        Total
 $43,607
 $(191)    
Reconciliation to total prior year reserve reestimates recognized by line      
Prior year reserve reestimates for pre-2015 accident years (56)    
Prior year reserve reestimates for ULAE 14
    
Other (1)    
Total prior year reserve reestimates $(234)    
                 
  Cumulative paid claims and allocated claims adjustment expenses, net of recoverables      
  For the years ended December 31,      
  (unaudited) (unaudited) (unaudited) (unaudited)        
Accident year 2015 2016 2017 2018 2019      
2015 $3,524
 $5,837
 $6,883
 $7,565
 $8,059
      
2016 
 3,485
 5,768
 6,849
 7,695
      
2017 
 
 3,149
 5,330
 6,528
      
2018 
 
 
 3,229
 5,615
      
2019 
 
 
 
 3,495
      
        Total
 $31,392
      
All outstanding liabilities before 2015, net of recoverables 1,274
      
Liabilities for claims and claim adjustment expenses, net of recoverables $13,489
      
($ in millions, except number of reported claims) Incurred claims and allocated claim adjustment expenses, net of reinsurance IBNR reserves plus expected development on reported claims Cumulative number of reported claims
  For the years ended December 31, As of December 31, 2017
  (unaudited) (unaudited) (unaudited) (unaudited)   
Accident year 2013 2014 2015 2016 2017 
2013 $7,461
 $7,429
 $7,446
 $7,387
 $7,317
 $513
 2,114,149
2014 
 7,889
 7,955
 7,882
 7,785
 951
 2,194,476
2015 
 
 8,896
 8,816
 8,721
 1,828
 2,380,096
2016 
 
 
 9,169
 8,926
 3,149
 2,387,023
2017 
 
 
 
 8,621
 5,465
 2,112,379
        Total
 $41,370
    
               
  Cumulative paid claims and allocated claims adjustment expenses, net of reinsurance    
  For the years ended December 31,    
  (unaudited) (unaudited) (unaudited) (unaudited)      
Accident year 2013 2014 2015 2016 2017    
2013 $2,955
 $4,993
 $5,946
 $6,493
 $6,804
    
2014 
 3,177
 5,322
 6,265
 6,834
    
2015 
 
 3,529
 5,846
 6,893
    
2016 
 
 
 3,491
 5,777
    
2017 
 
 
 
 3,156
    
        Total
 $29,464
    
All outstanding liabilities before 2013, net of reinsurance 1,275
    
Liabilities for claims and claim adjustment expenses, net of reinsurance $13,181
    
Average annual percentage payout of incurred claims by age, net of recoverables, as of December 31, 2019
  1 year 2 years 3 years 4 years 5 years
Auto insurance  liability coverage
 40.0% 27.2% 12.9% 8.2% 4.9%

Average annual percentage payout of incurred claims by age, net of reinsurance, as of December 31, 2017
  1 year 2 years 3 years 4 years 5 years
Auto insurance  liability coverage
 40.2% 27.4% 12.5% 8.0% 4.7%




The Allstate Corporation 171170 www.allstate.com



2017Notes to Consolidated Financial Statements 2019 Form 10-KFinancial Statements



Auto insurance – physical damage coverage
($ in millions, except number of reported claims) Incurred claims and allocated claim adjustment expenses, net of recoverables   IBNR reserves plus expected development on reported claims Cumulative number of reported claims
  For the years ended December 31, Prior year reserve reestimates As of December 31, 2019
  (unaudited) (unaudited) (unaudited) (unaudited)    
Accident year 2015 2016 2017 2018 2019  
2015 $4,653
 $4,681
 $4,669
 $4,660
 $4,656
 $(4) $2
 4,390,288
2016 
 5,125
 5,052
 5,025
 5,020
 (5) 5
 4,431,735
2017 
 
 5,119
 5,037
 5,025
 (12) (2) 4,236,640
2018 
 
 
 5,216
 5,154
 (62) 17
 4,306,335
2019 
 
 
 
 5,659
   244
 4,312,306
        Total
 $25,514
 $(83)    
Reconciliation to total prior year reserve reestimates recognized by line      
Prior year reserve reestimates for pre-2015 accident years (4)    
Prior year reserve reestimates for ULAE (2)    
Other 
    
Total prior year reserve reestimates $(89)    
                 
  Cumulative paid claims and allocated claims adjustment expenses, net of recoverables      
  For the years ended December 31,      
  (unaudited) (unaudited) (unaudited) (unaudited)        
Accident year 2015 2016 2017 2018 2019      
2015 $4,507
 $4,672
 $4,658
 $4,655
 $4,654
      
2016 
 4,887
 5,031
 5,019
 5,016
      
2017 
 
 4,845
 5,036
 5,027
      
2018 
 
 
 4,968
 5,137
      
2019 
 
 
 
 5,414
      
        Total
 $25,248
      
All outstanding liabilities before 2015, net of recoverables 7
      
Liabilities for claims and claim adjustment expenses, net of recoverables $273
      

Average annual percentage payout of incurred claims by age, net of recoverables, as of December 31, 2019
  1 year 2 years 3 years 4 years 5 years
Auto insurance – physical damage coverage
 97.0% 3.0% (0.2)% % %



The Allstate Corporation 171


2019 Form 10-KFinancial Statements
($ in millions, except number of reported claims) Incurred claims and allocated claim adjustment expenses, net of reinsurance IBNR reserves plus expected development on reported claims Cumulative number of reported claims
  For the years ended December 31, As of December 31, 2017
  (unaudited) (unaudited) (unaudited) (unaudited)   
Accident year 2013 2014 2015 2016 2017 
2013 $3,894
 $3,866
 $3,854
 $3,844
 $3,842
 $1
 3,777,287
2014 
 4,308
 4,296
 4,270
 4,273
 3
 4,144,310
2015 
 
 4,663
 4,688
 4,676
 11
 4,388,829
2016 
 
 
 5,136
 5,058
 19
 4,426,714
2017 
 
 
 
 5,131
 278
 4,075,755
        Total
 $22,980
    
               
  Cumulative paid claims and allocated claims adjustment expenses, net of reinsurance    
  For the years ended December 31,    
  (unaudited) (unaudited) (unaudited) (unaudited)      
Accident year 2013 2014 2015 2016 2017    
2013 $3,718
 $3,848
 $3,841
 $3,841
 $3,841
    
2014 
 4,148
 4,281
 4,273
 4,270
    
2015 
 
 4,513
 4,679
 4,665
    
2016 
 
 
 4,895
 5,039
    
2017 
 
 
 
 4,853
    
        Total
 $22,668
    
All outstanding liabilities before 2013, net of reinsurance 9
    
Liabilities for claims and claim adjustment expenses, net of reinsurance $321
    

Homeowners insurance
($ in millions, except number of reported claims) Incurred claims and allocated claim adjustment expenses, net of recoverables   IBNR reserves plus expected development on reported claims Cumulative number of reported claims
  For the years ended December 31, Prior year reserve reestimates As of December 31, 2019
  (unaudited) (unaudited) (unaudited) (unaudited)    
Accident year 2015 2016 2017 2018 2019  
2015 $3,558
 $3,611
 $3,553
 $3,537
 $3,520
 $(17) $36
 721,328
2016 
 3,959
 3,993
 3,955
 3,951
 (4) 77
 813,728
2017 
 
 4,475
 4,617
 4,612
 (5) 177
 907,218
2018 
 
 
 4,747
 4,851
 104
 340
 807,012
2019 
 
 
 
 4,547
   1,233
 721,434
        Total
 $21,481
 $78
    
Reconciliation to total prior year reserve reestimates recognized by line      
Prior year reserve reestimates for pre-2015 accident years (36)    
Prior year reserve reestimates for ULAE 23
    
Other 
    
Total prior year reserve reestimates $65
    
                 
  Cumulative paid claims and allocated claims adjustment expenses, net of recoverables      
  For the years ended December 31,      
  (unaudited) (unaudited) (unaudited) (unaudited)        
Accident year 2015 2016 2017 2018 2019      
2015 $2,586
 $3,296
 $3,399
 $3,458
 $3,484
      
2016 
 2,947
 3,678
 3,809
 3,874
      
2017 
 
 3,227
 4,246
 4,435
      
2018 
 
 
 3,489
 4,511
      
2019 
 
 
 
 3,314
      
        Total
 $19,618
      
All outstanding liabilities before 2015, net of recoverables 126
      
Liabilities for claims and claim adjustment expenses, net of recoverables $1,989
      

Average annual percentage payout of incurred claims by age, net of reinsurance, as of December 31, 2017
  1 year 2 years 3 years 4 years 5 years
Auto insurance – physical damage coverage
 96.6% 3.2% (0.2)% % %
Average annual percentage payout of incurred claims by age, net of recoverables, as of December 31, 2019
  1 year 2 years 3 years 4 years 5 years
Homeowners insurance 74.5% 18.9% 3.1% 1.4% 0.7%





172 www.allstate.com



Notes to Consolidated Financial Statements 20172019 Form 10-K



Homeowners insurance
($ in millions, except number of reported claims) Incurred claims and allocated claim adjustment expenses, net of reinsurance IBNR reserves plus expected development on reported claims Cumulative number of reported claims
  For the years ended December 31, As of December 31, 2017
  (unaudited) (unaudited) (unaudited) (unaudited)   
Accident year 2013 2014 2015 2016 2017 
2013 $3,098
 $3,170
 $3,163
 $3,142
 $3,121
 $51
 682,873
2014 
 3,608
 3,651
 3,653
 3,621
 88
 765,001
2015 
 
 3,572
 3,622
 3,560
 158
 720,102
2016 
 
 
 3,972
 4,001
 319
 809,045
2017 
 
 
 
 4,490
 1,260
 840,254
        Total
 $18,793
    
               
  Cumulative paid claims and allocated claims adjustment expenses, net of reinsurance    
  For the years ended December 31,    
  (unaudited) (unaudited) (unaudited) (unaudited)      
Accident year 2013 2014 2015 2016 2017    
2013 $2,288
 $2,885
 $2,998
 $3,045
 $3,070
    
2014 
 2,736
 3,365
 3,481
 3,533
    
2015 
 
 2,589
 3,299
 3,402
    
2016 
 
 
 2,950
 3,682
    
2017 
 
 
 
 3,230
    
        Total
 $16,917
    
All outstanding liabilities before 2013, net of reinsurance 173
    
Liabilities for claims and claim adjustment expenses, net of reinsurance $2,049
    

Average annual percentage payout of incurred claims by age, net of reinsurance, as of December 31, 2017
  1 year 2 years 3 years 4 years 5 years
Homeowners insurance 74.6% 18.6% 2.9% 1.3% 0.7%



The Allstate Corporation 173


2017 Form 10-KFinancial Statements

Reconciliation of the net incurred and paid claims development tables above to the reserve for property and casualty insurance claims and claims expense
($ in millions) As of December 31, 2017 As of December 31, 2019
Net outstanding liabilities:  
Net outstanding liabilities  
Allstate Protection    
Auto insurance - Liability coverage $13,181
Auto insurance - Physical damage coverage 321
Auto insurance - liability coverage $13,489
Auto insurance - physical damage coverage 273
Homeowners insurance 2,049
 1,989
Other personal lines 1,311
 1,326
Commercial lines 593
 1,010
Service Businesses 86
 36
Discontinued Lines and Coverages (1)
 1,335
 1,286
Unallocated loss adjustment expenses 978
ULAE 1,391
Net reserve for property and casualty insurance claims and claims expense 19,854
 20,800
    
Reinsurance recoverable:  
Recoverables  
Allstate Protection    
Auto insurance - Liability coverage 5,715
Auto insurance - Physical damage coverage 
Auto insurance - liability coverage 5,891
Auto insurance - physical damage coverage 3
Homeowners insurance 23
 214
Other personal lines 214
 160
Commercial lines 20
 130
Service Businesses 10
 13
Discontinued Lines and Coverages 485
 452
Unallocated loss adjustment expenses 4
Total reinsurance recoverable 6,471
ULAE 49
Total recoverables 6,912
Gross reserve for property and casualty insurance claims and claims expense $26,325
 $27,712
(1) 
Discontinued Lines and Coverages includes business in run-off. Allrun-off with most of the claims primarily relaterelated to accident years more than 30 years ago. IBNR reserves represent $733660 million of the total reserves as of December 31, 20172019.


Management believes that the reserve for property and casualty insurance claims and claims expense, net of reinsurance recoverables, is appropriately established in the aggregate and adequate to cover the ultimate net cost of reported and unreported claims arising from losses which had occurred by the date of the Consolidated Statements of Financial Position based on available facts, technology, laws and regulations.
 
Allstate’s reserves for asbestos claims were $884$810 million and $912$866 million, net of reinsurance recoverables of $412$362 million and $444$400 million, as of December 31, 20172019 and 2016,2018, respectively. Reserves for environmental claims were $166$179 million and $179$170 million, net of reinsurance recoverables of $33$40 million and $40$39 million, as of December 31, 20172019 and 2016,2018, respectively. For further discussion of asbestos and environmental reserves, see Note 14.

The Allstate Corporation 173


2019 Form 10-KNotes to Consolidated Financial Statements

Note 9
Reserve for Life-Contingent Contract Benefits and Contractholder Funds


Reserve for life-contingent contract benefits
  As of December 31,
($ in millions) 2019 2018
Immediate fixed annuities:    
Structured settlement annuities $6,840
 $6,701
Other immediate fixed annuities 1,612
 1,714
Traditional life insurance 2,897
 2,808
Accident and health insurance 873
 876
Other 78
 109
Total reserve for life-contingent contract benefits $12,300
 $12,208
Reserve for life-contingent contract benefits
  As of December 31,
($ in millions) 2017 2016
Immediate fixed annuities:    
Structured settlement annuities $6,994
 $6,681
Other immediate fixed annuities 1,855
 1,941
Traditional life insurance 2,722
 2,643
Accident and health insurance 893
 873
Other 85
 101
Total reserve for life-contingent contract benefits $12,549
 $12,239

174 www.allstate.com


Notes to Consolidated Financial Statements 2017 Form 10-K



Key assumptions generally used in calculating the reserve for life-contingent contract benefits
Product Mortality Interest rate Estimation method
Structured settlement annuities U.S. population with projected calendar year improvements; mortality rates adjusted for each impaired life based on reduction in life expectancy Interest rate assumptions range from 2.9%3.8% to 9.0%7.5% Present value of contractually specified future benefits
Other immediate fixed annuities 1983 group annuity mortality table with internal modifications; 1983 individual annuity mortality table; Annuity 2000 mortality table with internal modifications; Annuity 2000 mortality table; 1983 individual annuity mortality table with internal modifications Interest rate assumptions range from 0%0.3% to 11.5%9.0% Present value of expected future benefits based on historical experience
Traditional life insurance Actual company experience plus loading Interest rate assumptions range from 2.5% to 11.3% Net level premium reserve method using the Company’s withdrawal experience rates; includes reserves for unpaid claims
Accident and health insurance Actual company experience plus loading Interest rate assumptions range from 3.0% to 7.0% Unearned premium; additional contract reserves for mortality risk and unpaid claims
Other:
Variable annuity guaranteed minimum death benefits (1)
 Annuity 2012 mortality table with internal modifications Interest rate assumptions range from 2.0% to 5.8% Projected benefit ratio applied to cumulative assessments
(1) 
In 2006, the Company disposed of substantially all of its variable annuity business through reinsurance agreements with The Prudential Insurance Company of America, a subsidiary of Prudential Financial, Inc. (collectively “Prudential”).
The Company records an adjustment to the reserve for life-contingent contract benefits that represents the amount by which the reserve balance would increase if the net unrealized gains in the applicable product investment portfolios were realized and reinvested at current lower interest rates, resulting in a premium deficiency. The offset to this liability is recorded as a reduction of the unrealized net capital gains included in AOCI.
In conjunction with the segment changes in 2017, the Company evaluated the need for a reserve adjustment separately for traditional life insurance and immediate annuities with life contingencies. As of December 31, 2017, the Company recorded a $315 million increase to the reserve for life-contingent contract benefits and a $249 million decrease to unrealized net capital gains, after-tax, included in shareholders’ equity. This liability was zero$126 million and 0 as of December 31, 2016.
2019 and 2018, respectively.
Contractholder funds
  As of December 31,
($ in millions) 2019 2018
Interest-sensitive life insurance $8,384
 $8,229
Investment contracts:    
Fixed annuities 8,845
 9,681
Other investment contracts 463
 461
Total contractholder funds $17,692
 $18,371

Contractholder funds
  As of December 31,
($ in millions) 2017 2016
Interest-sensitive life insurance $8,190
 $8,062
Investment contracts:    
Fixed annuities 10,828
 11,933
Other investment contracts 416
 265
Total contractholder funds $19,434
 $20,260


The Allstate Corporation 175174 www.allstate.com



2017 Form 10-KNotes to Consolidated Financial Statements2019 Form 10-K



Key contract provisions of contractholder funds
Product Interest rate Withdrawal/surrender charges
Interest-sensitive life insurance Interest rates credited range from 0%0.0% to 10.5%10.0% for equity-indexed life (whose returns are indexed to the S&P 500) and 1.0% to 6.0% for all other products Either a percentage of account balance or dollar amount grading off generally over 20 years
Fixed annuities Interest rates credited range from 0%0.5% to 9.8%7.5% for immediate annuities; (8.0)% to 12.3%10.0% for equity-indexed annuities (whose returns are indexed to the S&P 500); and 0.1% to 6.0% for all other products Either a declining or a level percentage charge generally over ten years or less. Additionally, approximately 16.7%12.0% of fixed annuities are subject to market value adjustment for discretionary withdrawals
Other investment contracts:
Guaranteed minimum income, accumulation and withdrawal benefits on variable (1) and fixed annuities and secondary guarantees on interest-sensitive life insurance and fixed annuities
 Interest rates used in establishing reserves range from 1.5%1.7% to 10.3% Withdrawal and surrender charges are based on the terms of the related interest-sensitive life insurance or fixed annuity contract
(1) 
In 2006, the Company disposed of substantially all of its variable annuity business through reinsurance agreements with Prudential.
Contractholder funds activity
  For the years ended December 31,
($ in millions) 2019 2018 2017
Balance, beginning of year $18,371
 $19,434
 $20,260
Deposits 1,091
 1,109
 1,130
Interest credited 636
 650
 687
Benefits (791) (844) (901)
Surrenders and partial withdrawals (884) (1,135) (999)
Contract charges (825) (824) (826)
Net transfers from separate accounts 10
 6
 5
Other adjustments 84
 (25) 78
Balance, end of year $17,692
 $18,371
 $19,434
Contractholder funds activity
  For the years ended December 31,
($ in millions) 2017 2016 2015
Balance, beginning of year $20,260
 $21,295
 $22,529
Deposits 1,130
 1,164
 1,203
Interest credited 687
 722
 760
Benefits (901) (966) (1,077)
Surrenders and partial withdrawals (999) (1,053) (1,278)
Maturities of and interest payments on institutional products 
 (86) (1)
Contract charges (826) (829) (818)
Net transfers from separate accounts 5
 5
 7
Other adjustments 78
 8
 (30)
Balance, end of year $19,434
 $20,260
 $21,295

The Company offered various guarantees to variable annuity contractholders. In 2006, the Company disposed of substantially all of its variable annuity business through reinsurance agreements with Prudential. Liabilities for variable contract guarantees related to death benefits are included in the reserve for life-contingent contract benefits and the liabilities related to the income, withdrawal and accumulation benefits are included in contractholder funds. All liabilities for variable contract guarantees are reported on a gross basis on the balance sheet with a corresponding reinsurance recoverable asset for those contracts subject to reinsurance.
 
Absent any contract provision wherein the Company guarantees either a minimum return or account value upon death, a specified contract anniversary date, partial withdrawal or annuitization, variable annuity and variable life insurance contractholders bear the investment risk that the separate accounts’ funds may not meet their stated investment objectives. The account balances of variable annuitiesannuity contracts’ separate accounts with guarantees included $3.02$2.68 billion and $2.93$2.47 billion of equity, fixed income and balanced mutual funds and $322$253 million and $364$245 million of money market mutual funds as of December 31, 20172019 and 2016,2018, respectively.














176 www.allstate.comThe Allstate Corporation 175



2019 Form 10-KNotes to Consolidated Financial Statements2017 Form 10-K



The table below presents information regarding the Company’s variable annuity contracts with guarantees. The Company’s variable annuity contracts may offer more than one type of guarantee in each contract; therefore, the sum of amounts listed exceeds the total account balances of variable annuity contracts’ separate accounts with guarantees.
($ in millions) As of December 31, As of December 31,
 2017 2016 2019 2018
In the event of death        
Separate account value $3,344
 $3,298
 $2,928
 $2,711
Net amount at risk (1)
 $454
 $585
 $373
 $605
Average attained age of contractholders 70 years
 70 years
 71 years
 71 years
At annuitization (includes income benefit guarantees)        
Separate account value $944
 $915
 $848
 $778
Net amount at risk (2)
 $202
 $265
 $173
 $264
Weighted average waiting period until annuitization options available None
 None
 None
 None
For cumulative periodic withdrawals        
Separate account value $253
 $267
 $190
 $190
Net amount at risk (3)
 $10
 $10
 $13
 $16
Accumulation at specified dates        
Separate account value $170
 $310
 $123
 $129
Net amount at risk (4)
 $17
 $26
 $15
 $26
Weighted average waiting period until guarantee date 5 years
 3 years
 4 years
 4 years
(1) 
Defined as the estimated current guaranteed minimum death benefit in excess of the current account balance as of the balance sheet date.
(2) 
Defined as the estimated present value of the guaranteed minimum annuity payments in excess of the current account balance.
(3) 
Defined as the estimated current guaranteed minimum withdrawal balance (initial deposit) in excess of the current account balance as of the balance sheet date.
(4) 
Defined as the estimated present value of the guaranteed minimum accumulation balance in excess of the current account balance.
The liability for death and income benefit guarantees is equal to a benefit ratio multiplied by the cumulative contract charges earned, plus accrued interest less contract excess guarantee benefit payments. The benefit ratio is calculated as the estimated present value of all expected contract excess guarantee benefits divided by the present value of all expected contract charges. The establishment of reserves for these guarantees requires the projection of future fund values, mortality, persistency and customer benefit utilization rates. These assumptions are periodically reviewed and updated. For guarantees related to death benefits, benefits represent the projected excess guaranteed minimum death benefit payments. For guarantees related to income benefits, benefits represent the present value of the minimum guaranteed annuitization benefits in excess of the projected account balance at the time of annuitization.
 
Projected benefits and contract charges used in determining the liability for certain guarantees are developed using models and stochastic scenarios that are also used in the development of estimated expected gross profits. Underlying assumptions for the liability related to income benefits include assumed future annuitization elections based on factors such as the extent of benefit to the potential annuitant, eligibility conditions and the annuitant’s attained age. The liability for guarantees is re-evaluated periodically, and adjustments are made to the liability balance through a charge or credit to life and annuity contract benefits.
Guarantees related to the majority of withdrawal and accumulation benefits are considered to be derivative financial instruments; therefore, the liability for these benefits is established based on its fair value.


The Allstate Corporation 177176 www.allstate.com



2017 Form 10-KNotes to Consolidated Financial Statements2019 Form 10-K



Summary of liabilities for guarantees
($ in millions) Liability for guarantees related to death benefits and interest-sensitive life products Liability for guarantees related to income benefits Liability for guarantees related to accumulation and withdrawal benefits Total Liability for guarantees related to death benefits and interest-sensitive life products Liability for guarantees related to income benefits Liability for guarantees related to accumulation and withdrawal benefits Total
Balance, December 31, 2016 (1)
 $244
 $44
 $77
 $365
Balance, December 31, 2018 (1)
 $308
 $39
 $97
 $444
Less reinsurance recoverables 101
 40
 43
 184
 111
 35
 39
 185
Net balance as of December 31, 2016 143

4

34

181
Net balance as of December 31, 2018 197

4

58

259
Incurred guarantee benefits 34
 
 11
 45
 18
 
 12
 30
Paid guarantee benefits (2) 
 
 (2) (3) 
 
 (3)
Net change 32
 
 11

43
 15
 
 12

27
Net balance as of December 31, 2019 212
 4
 70
 286
Plus reinsurance recoverables 81
 20
 32
 133
Balance, December 31, 2019 (2)
 $293

$24

$102

$419
        
Balance, December 31, 2017 (3)
 $262
 $29
 $79
 $370
Less reinsurance recoverables 87
 25
 34
 146
Net balance as of December 31, 2017 175
 4
 45
 224
 175

4

45

224
Plus reinsurance recoverables 87
 25
 34
 146
Balance, December 31, 2017 (2)
 $262

$29

$79

$370
        
Balance, December 31, 2015 (3)
 $223
 $68
 $75
 $366
Less reinsurance recoverables 106
 64
 52
 222
Net balance as of December 31, 2015 117

4

23

144
Incurred guarantee benefits 26
 
 11
 37
 24
 
 13
 37
Paid guarantee benefits 
 
 
 
 (2) 
 
 (2)
Net change 26



11

37
 22



13

35
Net balance as of December 31, 2016 143
 4
 34
 181
Net balance as of December 31, 2018 197
 4
 58
 259
Plus reinsurance recoverables 101
 40
 43
 184
 111
 35
 39
 185
Balance, December 31, 2016 (1)
 $244

$44

$77

$365
Balance, December 31, 2018 (1)
 $308

$39

$97

$444
(1) 
Included in the total liability balance as of December 31, 20162018 are reserves for variable annuity death benefits of $100109 million, variable annuity income benefits of $4036 million, variable annuity accumulation benefits of $3425 million, variable annuity withdrawal benefits of $914 million and other guarantees of $182260 million.
(2) 
Included in the total liability balance as of December 31, 20172019 are reserves for variable annuity death benefits of $8578 million, variable annuity income benefits of $2621 million, variable annuity accumulation benefits of $2218 million, variable annuity withdrawal benefits of $1214 million and other guarantees of $225288 million.
(3) 
Included in the total liability balance as of December 31, 20152017 are reserves for variable annuity death benefits of $10585 million, variable annuity income benefits of $6526 million, variable annuity accumulation benefits of $3822 million, variable annuity withdrawal benefits of $1412 million and other guarantees of $144225 million.

The Allstate Corporation 177


2019 Form 10-KNotes to Consolidated Financial Statements

Note 10
Reinsurance

and Indemnification
Effects of reinsurance on property and casualty premiums written and earned and life premiums and contract charges
  For the years ended December 31,
($ in millions) 2017 2016 2015
Property and casualty insurance premiums written      
Direct $33,685
 $32,614
 $31,924
Assumed 64
 47
 39
Ceded (1,007) (1,061) (1,092)
Property and casualty insurance premiums written, net of reinsurance $32,742
 $31,600
 $30,871
       
Property and casualty insurance premiums earned      
Direct $33,221
 $32,249
 $31,274
Assumed 50
 45
 41
Ceded (971) (987) (1,006)
Property and casualty insurance premiums earned, net of reinsurance $32,300
 $31,307
 $30,309
       
Life premiums and contract charges      
Direct $1,894
 $1,766
 $1,641
Assumed 787
 818
 849
Ceded (303) (309) (332)
Life premiums and contract charges, net of reinsurance $2,378
 $2,275
 $2,158


178 www.allstate.com
Effects of reinsurance and indemnification on property and casualty premiums written and earned and life premiums and contract charges
  For the years ended December 31,
($ in millions) 2019 2018 2017
Property and casualty insurance premiums written      
Direct $37,976
 $35,895
 $33,685
Assumed 95
 99
 64
Ceded (1,117) (1,008) (1,007)
Property and casualty insurance premiums written, net of recoverables $36,954
 $34,986
 $32,742
       
Property and casualty insurance premiums earned      
Direct $37,104
 $34,977
 $33,221
Assumed 94
 87
 50
Ceded (1,122) (1,016) (971)
Property and casualty insurance premiums earned, net of recoverables $36,076
 $34,048
 $32,300
       
Life premiums and contract charges      
Direct $2,074
 $2,001
 $1,894
Assumed 712
 754
 787
Ceded (285) (290) (303)
Life premiums and contract charges, net of recoverables $2,501
 $2,465
 $2,378


Notes to Consolidated Financial Statements 2017 Form 10-K



Property and casualty reinsurance and indemnification recoverables
Total amounts recoverable from reinsurers and indemnitors as of December 31, 2019 and 2018 were $7.02 billion and $7.27 billion, respectively, including $112 million and $111 million, respectively, related to property and casualty losses paid by the Company and billed to reinsurers and indemnitors, and $6.91 billion and $7.15 billion, respectively, estimated by the Company with respect to ceded or indemnifiable unpaid losses (including IBNR), which are not billable until the losses are paid. The allowance for uncollectible reinsurance was $60 million and $65 million as of December 31, 2019 and 2018, respectively, primarily related to reinsurance recoverables arising from the Discontinued Lines and Coverages segment. Indemnification recoverables are considered collectible based on the industry pool and facility enabling legislation.
Property and casualty programs are grouped by the following characteristics:
1.Indemnification programs - industry pools, facilities or associations that are governed by state insurance statutes or regulations or the federal government.
2.Catastrophe reinsurance programs - reinsurance protection for catastrophe exposure nationwide and by specific states, as applicable.
3.Other reinsurance programs - reinsurance protection for asbestos, environmental and other liability exposures as well as commercial lines, including shared economy.
Property and casualty reinsurance is in place for the Allstate Protection, Discontinued Lines and Coverages and Service Businesses segments. The Company purchases reinsurance after evaluating the financial condition of the reinsurer as well as the terms and price of coverage. Developments in the insurance and reinsurance industries have fostered a movement to segregate asbestos, environmental and other discontinued lines exposures into separate legal entities with dedicated capital. Regulatory bodies in certain cases have supported these actions.
Indemnification programs
The Company is unable to determine the impact, if any, that these developments will have on the collectability of reinsurance recoverablesparticipates in the future.
Property and casualty reinsurance recoverable
Total amounts recoverable from reinsurers as of December 31, 2017 and 2016 were $6.57 billion and $6.28 billion, respectively,state-based industry pools or facilities mandating participation by insurers offering certain coverage in their state, including $96 million and $93 million, respectively, related to property and casualty losses paid by the Company and billed to reinsurers, and $6.47 billion and $6.18 billion, respectively, estimated by the Company with respect to ceded unpaid losses (including IBNR), which are not billable until the losses are paid.
With the exception of the recoverable balances from the Michigan Catastrophic Claims Association (“MCCA”), Lloyd’s of London,the New Jersey Property-Liability Insurance Guaranty Association (“PLIGA”), the North Carolina Reinsurance Facility (“NCRF”) and otherthe Florida Hurricane Catastrophe Fund (“FHCF”). When the Company pays qualifying claims under the coverage indemnified by a state’s pool or facility, the Company is reimbursed for the qualifying claim losses or expenses. Each state pool or facility may assess participating companies to collect sufficient amounts to meet its total indemnification requirements. The enabling legislation for each state’s pool or facility compels the pool or facility only to indemnify participating companies for qualifying claim losses or expenses; the state pool or facility does not underwrite the coverage or take on the ultimate risk of the indemnified business. As a pass through, these pools or facilities manage the receipt of assessments paid by participating companies and payment of indemnified amounts for covered claims presented by participating companies. The Company has not had any credit losses related to these indemnification programs.
State-based industry pools and facilities, the largest reinsurance recoverable balance the Company had outstanding was $61 million from Westport Insurance Corporation as of both December 31, 2017 and 2016. No other amount due or estimated to be due from any single reinsurer was in excess of $31 million and $35 million as of December 31, 2017 and 2016, respectively.
The allowance for uncollectible reinsurance was $70 million and $84 million as of December 31, 2017 and 2016, respectively, and is primarily related to the Company’s Discontinued Lines and Coverages segment.
Industry pools and facilities
Reinsurance recoverableMichigan Catastrophic Claims Association The MCCA is a statutory indemnification mechanism for

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member insurers’ qualifying personal injury protection claims paid for the unlimited lifetime medical benefits above the applicable retention level for qualifying injuries from automobile, motorcycle and commercial vehicle accidents. Indemnification recoverables on paid and unpaid claims, including IBNR, as of December 31, 20172019 and 2016 includes $5.262018 include $5.50 billion and $4.95$5.40 billion, respectively, from the MCCA. MCCA for its indemnification obligation.
The MCCA is funded by annually assessing participating member companies actively writing motor vehicle coverage in Michigan on a state-mandated indemnification mechanismper vehicle basis that is currently $220 per vehicle insured. The MCCA’s calculation of the annual assessment is based upon the total of members’ actuarially determined present value of expected payments on lifetime claims by all persons expected to be catastrophically injured in that year and ultimately qualify for MCCA reimbursement, its operating expenses, and adjustments for the amount of excesses or deficiencies in prior assessments. The assessment is incurred by the Company as policies are written and recovered as a component of premiums from the Company’s customers.
The MCCA indemnifies qualifying claims of all current and former member companies (whether or not actively writing motor vehicle coverage in Michigan) for qualifying claims and claims expenses incurred while the member companies were actively writing the mandatory personal injury protection losses thatcoverage in Michigan. Member companies actively writing automobile coverage in Michigan include the MCCA annual assessments in determining the level of premiums to charge insureds in the state.
As required for member companies by the MCCA, the Company reports covered paid and unpaid claims to the MCCA when estimates of loss for a reported claim are expected to exceed athe retention level, whichthe claims involve certain types of severe injuries, or there are litigation demands received suggesting the claim value exceeds certain thresholds. The retention level is adjusted upward every other MCCA fiscal year by the lesser of 6% or the increase in the Consumer Price Index. The retention level is currentlywill be $580 thousand per claim for the fiscal two-years ending June 30, 2021 compared to $555 thousand per claim for the fiscal two-years ending June 30, 2019 compared to $545 thousand per claim for the fiscal two-years ending June 30, 2017. 2019.
The MCCA is obligated to fund the ultimate liability forof member companies (companies actively writing motor vehicle coverage in Michigan and those with runoff policies)companies’ qualifying claims and claimsclaim expenses. The MCCA operates similardoes not underwrite the insurance coverage or hold any underwriting risk.
The MCCA indemnifies members as qualifying claims are paid and billed by members to a reinsurance program and is annually fundedthe MCCA. Unlimited lifetime covered losses result in significant levels of ultimate incurred claim reserves being recorded by participating member companies (companies actively writing motor vehiclealong with offsetting indemnification recoverables. Disputes with claimants over coverage on certain reported claims can result in additional losses, which may be recoverable from the MCCA, excluding litigation expenses. There is currently no method by which insurers are able to
 
Michigan)obtain the benefit of managed care programs to reduce claims costs through a per vehicle annual assessment that is currently $170 per coverage. The assessment is incurred by the Company as polices are written and recovered as a component of premiums from our customers.MCCA.
The MCCA has been legally authorized to annually assess participatingannual assessments fund current operations and member companies pursuant to enabling legislation that describes both the annual determination and assessment. This assessment is recorded as a component of the premiums charged to the Company’s customers. These assessments paid to the MCCA provide funds for the indemnification for losses described above. The MCCA is required to assess an amount each year sufficient to cover members’ actuarially determined present value of expected payments on lifetime claims of all persons expected to be catastrophically injured in that year, its operating expenses, and adjustments for the amount of excesses or deficiencies in prior assessments.
company reimbursements. The MCCA prepares statutory-basis financial statements in conformity with accounting practices prescribed or permitted by the State of Michigan Department of Insurance and Financial Services (“MI DOI”). The MI DOI has granted the MCCA a statutory permitted practice that expires in 2019June 30, 2022 to discount its liabilities for loss and loss adjustment expense. As of June 30, 2017,2019, the date of its most recent annual financial report, the MCCA had cash and invested assets of $19.60$21.83 billion and an accumulated deficitsurplus of $2.63$1.28 billion. The permitted practice reduced the accumulated deficit by $46.08$39.64 billion.
Allstate sells and administers policies as a participant in the National FloodNew Jersey Property-Liability Insurance Program (“NFIP”). The amounts recoverable as of December 31, 2017 and 2016 were $88 million and $77 million, respectively. Ceded premiums earned include $263 million, $274 million and $293 million in 2017, 2016 and 2015, respectively. Ceded losses incurred include $1.12 billion, $537 million and $120 million in 2017, 2016 and 2015, respectively. Under the arrangement, the Federal Government pays all covered claims and certain qualifying claim expenses.
The Guaranty Association PLIGA serves as the statutory administrator of the New Jersey Unsatisfied Claim and Judgment Fund (“UCJF”), Workers’ Compensation Security Fund and the New Jersey Surplus Lines Insurance Guaranty Fund.
In addition to its insolvency protection responsibilities, PLIGA reimburses insurers for unlimited excess medical benefits (“EMBs”) paid in connection with personal injury protection claims in excess of $75,000 for policies issued or renewed prior to January 1, 1991, and limited EMB claims in excess of $75,000 and capped at $250,000 for policies issued or renewed on or after January 1, 1991, to December 31, 2003.
A significant portion of the incurred claim reserves and the recoverables can be attributed to a small number of catastrophic claims. Assessments paid to PLIGA for the EMB program totaled $8.1 million in 2019. The amounts of paid and unpaid recoverables as of December 31, 2019 and 2018 were $446 million and $461 million, respectively.
PLIGA annually assesses all admitted property and casualty insurers writing covered lines in New Jersey for PLIGA indemnification and expenses. PLIGA assessments may be recouped as a surcharge on premiums collected. PLIGA does not ultimately retain underwriting risk as it assesses member companies for their expected qualifying losses to provide funding for payment of its indemnification obligation to member companies for their actual losses. As a pass through, PLIGA facilitates these transactions of receipt of assessments paid by member companies and payment to member companies for covered claims presented by them for indemnification. As of December 31, 2018, the date of its most recent annual financial report, PLIGA had a fund balance of $250 million.
As statutory administrator of the UCJF, PLIGA provides compensation to qualified claimants for personal injury protection, bodily injury, or death caused by private passenger automobiles operated by uninsured or “hit and run” drivers. The UCJF also provides private passenger stranger pedestrian personal injury protection benefits when no other coverage is available.

The fund provides reimbursementAllstate Corporation 179


2019 Form 10-KNotes to insurers for the medical benefits portion of personal injury protection coverage paid in excess of $75,000 with no limits for policies issued or renewed prior to January 1, 1991 and paid in excess of $75,000 and capped at $250,000 for policies issued or renewed from January 1, 1991 to December 31, 2003. Consolidated Financial Statements

PLIGA annually assessescollects a UCJF assessment from all admitted property and casualty insurers writing motor vehicle liability insurance in New Jersey for PLIGAUCJF indemnification and expenses. A significant portion of the incurred claim reserves and the recoverableUCJF assessments can be attributed to a small number of catastrophic claims. Assessments paid to PLIGA for

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the UCJF program totaled $8.9 millionexpensed as losses recoverable in 2017. The amounts of paid and unpaid recoverablerates as appropriate. As of December 31, 20172018, the date of its most recent annual financial report, the UCJF fund had a balance of $41 million.
North Carolina Reinsurance Facility The NCRF provides automobile liability insurance to drivers that insurers are not otherwise willing to insure. All insurers licensed to write automobile insurance in North Carolina are members of the NCRF. Premiums, losses and 2016 were $493expenses are assigned to the NCRF. North Carolina law allows the NCRF to recoup operating losses for certain insureds through a surcharge to policyholders. As of September 30, 2019, the NCRF reported a deficit of $110 million in members’ equity. The NCRF implemented a loss recoupment surcharge on all private passenger and commercial fleet policies effective October 1, 2019, through September 30, 2020. Member companies are assessed the recoupment surcharge. The loss recoupment surcharge will be adjusted on October 1, 2020 and discontinued once losses are recovered. The NCRF results are shared by the member companies in proportion to their respective North Carolina automobile liability writings. For the fiscal quarter ending September 30, 2019, net income was $105 million, including $1.10 billion of earned premiums, $271 million of certain private passenger auto risk recoupment and $137 million of member loss recoupments. As of December 31, 2019, the NCRF recoverables on paid claims is $9.4 million and $506 million, respectively.recoverables on unpaid claims is $69.1 million. Paid recoverable balances, if covered, are typically settled within sixty days of monthly filing.
Ceded premiums earned under the Florida Hurricane Catastrophe Fund Allstate subsidiaries Castle Key Insurance Company (“FHCF”CKIC”) and Castle Key Indemnity Company (“CKI”, and together with CKIC, “Castle Key”) participate in the mandatory coverage provided by the FHCF and therefore have access to reimbursement for certain qualifying Florida hurricane losses from the FHCF. Castle Key has exposure to assessments and pays annual premiums to the FHCF for this reimbursement protection. The FHCF has the authority to issue bonds to pay its obligations to participating insurers in excess of its capital balances. Payment of these bonds is funded by emergency assessments on all property and casualty premiums in the state, except workers’ compensation, medical malpractice, accident and health insurance and policies written under the National Flood Insurance Program (“NFIP”). The FHCF emergency assessments are limited to 6% of premiums per year beginning the first year in which reimbursements require bonding, and up to a total of 10% of premiums per year for assessments in the second and subsequent years, if required to fund additional bonding. The FHCF issued $2.00 billion in pre-event bonds in 2013 to build its capacity to reimburse member companies’ claims. The FHCF plans to fund these pre-event bonds through current FHCF cash flows. Pursuant to an Order issued by the Florida Office of Insurance Regulation (“FL OIR”), the
emergency assessment is 0 for all policies issued or renewed on or after January 1, 2015.
Annual premiums earned and paid under the FHCF agreement were $9 million, $10 million and $11 million $12in 2019, 2018 and 2017, respectively. Qualifying losses were $33 million, $143 million and $13$19 million in 2019, 2018 and 2017, 2016 and 2015, respectively. Ceded losses in 2017 were $19 million. There were no ceded losses incurred in 2016 or 2015. The Company has access to reimbursement provided by the FHCF for 90% of qualifying personal property losses that exceed its current retention of $56$52 million for the 2 largest hurricanes and $19$17 million for other hurricanes, up to a maximum total of $187$145 million, effective from June 1, 20172019 to May 31, 2018. As of December 31, 20172020. The amounts recoverable from the FHCF totaled $19 million. There were no amounts recoverable from the FHCF$52 million and $104 million as of December 31, 2016.2019 and 2018, respectively.
Federal Government - National Flood Insurance Program NFIP is a program administered by the Federal Emergency Management Agency (“FEMA”) whereby the Company sells and services NFIP flood insurance policies as an agent of FEMA and receives fees for its services. The Company is fully indemnified for claims and claim expenses and does not retain any ultimate risk for the indemnified business. The federal government is obligated to pay all claims and certain allocated loss adjustment expenses in accordance with the arrangement.
Congressional authorization for the NFIP is periodically evaluated and may be subjected to freezes, including when the federal government experiences a shutdown. FEMA has a NFIP reinsurance program to manage the future exposure of the NFIP through the transfer of risk to private reinsurance companies and capital market investors. Congress is evaluating the funding of the program as well as considering reforms to the program that would be incorporated in legislation to reauthorize the NFIP.
The amounts recoverable as of December 31, 2019 and 2018 were $25 million and $31 million, respectively. Premiums earned under the NFIP include $258 million, $258 million and $263 million in 2019, 2018 and 2017, respectively. Qualifying losses incurred include $150 million, $118 million and $1.12 billion in 2019, 2018 and 2017, respectively.
Catastrophe reinsurance
The Company’s reinsurance program is designed to provide reinsurance protection for catastrophes resulting from multiple perils including hurricanes, windstorms, hail, tornadoes, earthquakes, wildfires, and fires following earthquakes, earthquakes and wildfires.earthquakes.
The majority of ourthe Company’s program comprises multi-year contracts, primarily placed in the traditional reinsurance market, such that one thirdgenerally one-third of the program is renewed every year.
Coverage is generally purchased on a broad geographic, product line and multiple peril loss basis.
The Company purchases reinsurance from traditional reinsurance companies as well as the insurance linked securities market (e.g. “PCS Agreements”).market.

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Florida property and New Jersey property and auto are each covered by separate agreements, as the risk of loss is different and ourthe Company’s subsidiaries operating in these states are separately capitalized.
The Company has not experienced credit losses on its catastrophe reinsurance programs. The Company ceded premiums earned of $376 million, $343 million and $344 million under catastrophe reinsurance agreements in 2019, 2018 and 2017, respectively. The Company has the following catastrophe reinsurance agreements in effect as of December 31, 2017:2019:
The Nationwide Per Occurrence Excess Catastrophe Reinsurance Program (the “Nationwide Program”) provides $4.42$4.86 billion of reinsurance coverage subject to a $500 million retention and is subject to the amount of reinsurance placed in each of its nine layers.
Per Occurrence and Aggregate Excess Agreements, include occurrence coverage in contracts from both the traditional reinsurance and insurance linked securities (“ILS”) markets, while aggregate protection is included in two contracts supported by the ILS market. The Nationwide Program comprises three agreements: Theagreements provide multi-line catastrophe coverage in every state except Florida, where coverage is only provided for personal lines automobile.
Layer 1 through Layer 5 - Per Occurrence Excess Agreement For the 2014-1 Property Claim Services (“PCS”)June 1, 2019 to May 31, 2020 term, coverage for each of layers one through five is placed in the traditional reinsurance market with each layer comprising 3 contracts. Each contract provides one-third of 95% of the total layer limit expiring May 31, 2020, May 31, 2021 and May 31, 2022, respectively. One-third of the limit provided by each of layers one through five includes coverage for New Jersey. Two-thirds of the limit provided by each of layers one through five also includes coverage for the Company’s commercial lines property and automobile catastrophe losses. The contracts for each of layers one through five include one reinstatement of limits per year, with premium required. Reinsurance premiums are subject to redetermination for exposure changes on an annual basis.
Layer 6 – Per Occurrence Excess Agreement The layer six contract placed in the traditional reinsurance market contains comparable contract terms and conditions as layers one through five, with New Jersey and commercial lines property and automobile catastrophe losses included in the definition of subject loss. The layer six contract provides a $324 million limit, is 95% placed, and expires May 31, 2022. This contract contains a variable reset option, which the ceding entities may elect to invoke at each anniversary and which allows for the annual adjustment of the attachment and exhaustion level within specified limits. The layer six contract contains one reinstatement of limits over its seven-year term with premium required. As of July 1, 2019, a reinstatement of limits has not been executed under this contract. Reinsurance premiums for this contract are subject to redetermination for exposure changes on an annual basis.
Layer 7 – Per Occurrence Excess and Aggregate Agreements The seventh layer consists of four contracts:
Seven-Year Term
2019-1 Excess Catastrophe Reinsurance
Wrap Fill Excess Catastrophe Reinsurance
2017-1 Excess Catastrophe Reinsurance Contract.
Per Occurrence Excess AgreementSeven-Year Term Contract, which is placed in the traditional reinsurance market reinsures personal lines property and automobile excess catastrophe losses caused by multiple perils in every state except New Jersey and only includes personal lines automobile excess catastrophe losses in Florida. The agreement comprises layers one through six and
portions of layers eight and nine. Coverage for each of the first through fifth layers comprises three contracts, with each contract providing one-third of 95% of the total layer limit and expiring May 31, 2018, May 31, 2019 and May 31, 2020. The contracts expiring May 31, 2019 and May 31, 2020, include coverage for automobile losses in Florida, while the contract expiring May 31, 2018 does not include such provision. The sixth layer and eighth layer contracts placed in the traditional reinsurance market containcontains comparable contract terms and conditions as layers one through five.
The sixth layer is 95% placed and comprises one contract expiring May 31, 2022. The contracts for layers one through six provide $3.07 billion in per occurrence reinsurance limits subject to a $500 million retention. Coverage for a portion of the eighth layer is provided by one contract expiring May 31, 2022.six. The contract provides a $446 million limit and is 29.37% placed. Unlike layer one through five contracts, the sixthplaced, and eighth layer contracts each contain an annualexpires May 31, 2022. The contract contains a variable reset option which allows for the annual adjustment of each contract’sthe attachment and exhaustion levelslevel within specified limits. The variable reset option requires a premium adjustment. The contracts for each of the first through fifth layers include one reinstatement of limits per year, with premium required. The sixth and eighth layer contracts each contain onecontract contains 1 reinstatement of limits over their seven yearits seven-year term with premium required. Reinsurance premiums for all contracts are subject to redetermination for exposure changes on an annual basis.
Another contract forming a portion of layers eight and nine provides a $25 million limit in excess of a $2.75 billion retention, is 100% placed and expires May 31, 2018. Reinsurance limits of 5% of $1.67 billion in excess of $2.75 billion are deemed in place. In addition, recoveries from contracts in layers six through and including layer nine inure to the benefit of this contract.
2014-1 PCS Excess Agreement reinsures personal lines property and automobile excess catastrophe losses caused by hurricanes in 29 states and the District of Columbia, and earthquakes, including fires following earthquakes, in California, New York and Washington. The agreement comprises three contracts with each contract’s risk period beginning on May 22, 2014. Two of the three contracts’ risk periods expire on May 21, 2018 and one contract’s risk period expires on May 21, 2019. The placement of these three contracts achieves, for the perils of hurricanes, earthquakes and fires following earthquakes, $305 million limit (or 95% of $321 million) between $3.07 billion to $3.40 billion seventh layer; $115 million limit (or 26% of $446 million) between $3.40 billion to $3.84 billion eighth layer; and $330 million limit (or 57% of $578 million) between $3.84 billion to $4.42 billion ninth layer. The contracts comprising the agreement contain a variable reset option which the ceding entities may invoke for risk periods subsequent to the first risk period and which allows for the annual adjustment of each contract’s attachment and exhaustion levels within specified limits. The variable reset option

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requires a premium adjustment. The contracts do not include a reinstatement of limits.
2017-12019-1 Excess Catastrophe Reinsurance Contract reinsures personal lines property and automobile excess losses in 4849 states and the District of Columbia, excluding Florida, and New Jersey, caused by hurricanes, severe thunderstorms,named storms, earthquakes includingand fire following winter storms, volcanic eruptions,earthquakes, severe weather, wildfires, and meteorite impacts.other naturally occurring or man-made events declared to be a catastrophe by the Company. This contract is placed with Sanders Re II Ltd. which obtained funding from the ILS market to collateralize the contract’s limit. The contract reinsures actual losses to personal lines property business located in the covered territory and arising out of a covered event. Amounts payable for automobile losses are based on insured industry losses as reported by PCS and further indexed by annual payout factors specific to automobile exposures in the contract’s covered areas. Reinsurance recoveries under the contract are limited to our ultimate net loss from a covered event subject to the contract’s limit.events. The contract’s risk period began March 31, 2017April 1, 2019 and terminates on November 30, 2021.March 31, 2023. The contract provides a $375$400 million limit (or 37%and is 75% placed, during its four-year term which can be used on a per occurrence or an annual aggregate basis. For a qualifying loss occurrence, the contract provides 75% of $1.02 billion)$400 million in reinsurance limits in excess of a minimum $2.75 billion retention for the April 1, 2019 to March 31, 2020 period. The New Jersey Excess Catastrophe Agreement, layer six, the Seven-Year Term Contract for layer seven, and the 5% co-participation inure to the benefit of this contract for events that exceed the retention. As a result, while those layers are fully intact, the contract would begin to pay subject losses in excess of $3.07 billion.
The contract also provides an annual aggregate limit of 75% of $400 million in reinsurance limits between a $3.40$3.54 billion to $4.42$3.94 billion layer subject to an annual retention of $3.54 billion. For each annual period beginning April 1, the Company declared catastrophes occurring during such annual period can be aggregated to erode the aggregate retention and qualify for coverage under the aggregate limit. Reinsurance recoveries from and including layers one through seven of the Nationwide Program and the New Jersey Excess Catastrophe Agreement inure to the benefit of the annual aggregate layer.
Reinsurance recoveries collected under the per occurrence limit of this contract are not eligible for cession under the annual aggregate limit of this

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contract. Reinsurance recoveries for all loss occurrences and annual aggregate losses qualifying for coverage during the contract’s four-year risk period are limited to the Company’s ultimate net loss from covered events and subject to the contract’s $400 million limit, 75% placed. The contract contains a variable reset option, which the ceding entities may invoke for risk periods subsequent to the first risk period and which allows for the annual adjustment of the contract’s attachment and exhaustion levels within specified limits.
Wrap Fill Excess Catastrophe Reinsurance Contract provides a $200 million limit in excess of a minimum $2.75 billion retention, is 100% placed in the traditional market, and expires March 31, 2020. This layer is structured to cover gaps around the traditional Seven-Year Term Contract and the Sanders Re II Ltd. 2019-1 contract. The contract provides additional gap coverage as the layer shifts down in attachment, subject to the $2.75 billion minimum retention level as lower layer limits are exhausted. A retention co-participation of 5% for a layer of $1.61 billion in excess of $2.75 billion is deemed in place and inures to the benefit of this contract. Recoveries from contracts in layers six and seven, with the exception of Sanders Re Ltd. 2017-1, inure to the benefit of this contract, as this multiple peril contract provides coverage for perils and subject business not reinsured in portions of layers seven. While those layers are fully intact, the contract would begin to pay subject losses in excess of $3.07 billion. This contract does not include a reinstatement of limits.
2017-1 Excess Catastrophe Reinsurance Contract reinsures personal lines property and automobile excess losses in 49 states and the District of Columbia, excluding the State of Florida, caused by named storms, earthquakes and fire following earthquakes, severe thunderstorms, winter storms, volcanic eruptions, and meteorite impacts. This contract is placed with Sanders Re Ltd., which obtained funding from the ILS market to collateralize the contract’s limit. The contract reinsures actual losses to personal lines property business located in the covered territory and arising out of a covered event. Amounts payable for automobile losses are based on insured industry losses as reported by Property Claim Services (“PCS”) and further adjusted to account for the Company’s auto exposures in reinsured areas. Reinsurance recoveries under the contract are limited to the Company’s ultimate net loss from a covered event subject to the contract’s limit. The contract’s risk period began March 31, 2017 and terminates on November 30, 2021. The contract provides a $375 million limit in excess of $2.75 billion retention. The New Jersey Excess Catastrophe Agreement, layer six, the Seven-Year Term Contract for layer seven, the Wrap Fill contract, and the 5% co-participation inure to the benefit of this contract for events that exceed the retention. As a result, while those layers are fully intact, the contract would begin to pay subject losses in excess of $3.69 billion.
The contract contains a variable reset option, which the ceding entities may invoke for risk periods subsequent to the first risk period and which allows for
the annual adjustment of the contract’s attachment and exhaustion levels within specified limits. The variable reset option requires a premium.premium adjustment. The contract does not include a restatementreinstatement of limits.
To summarize the order of operations and inuring protection for the seventh layer for an occurrence loss, for losses below $3.40 billion, the portion of the seventh layer placed in the traditional market would not be enacted. Once the sixth layer is exhausted, the co-participation of 5% would apply and then the 2019-1 Excess Catastrophe Reinsurance contract and Wrap Fill contract, dependent on the subject business contributing to the per occurrence loss. For losses greater than the $3.40 billion retention, the portions of the seventh layer placed in the traditional market would apply first as they inure to the benefit of the portions of the seventh layer placed in the ILS market. This would be followed by the co-participation of 5%, the 2019-1 Excess Catastrophe Reinsurance Contract, the Wrap Fill, and the 2017-1 Excess Catastrophe Reinsurance Contract, dependent on the per occurrence loss.
Layer 8 – Per Occurrence Excess Agreement – Gap Fill Excess Catastrophe Reinsurance Contract provides a $219 million limit in excess of a $2.75 billion retention, is 100% placed in the traditional market, and expires May 31, 2020. The contract provides additional gap coverage as the layer shifts down to the $2.75 billion retention level as lower layers are exhausted. A retention co-participation of 5% for a layer of $1.61 billion in excess of $2.75 billion is deemed in place and inures to the benefit of this contract. Recoveries from contracts in layers six and seven inure to the benefit of this contract, as this multiple peril contract provides coverage for perils and subject business not reinsured in portions of layers seven. While all inuring contracts are fully in place, this contract would begin to cover an occurrence subject loss in excess of $4.13 billion. This contract does not include a reinstatement of limits.
Layer 9 – Per Occurrence and Aggregate Excess Agreement – 2018-1 Excess Catastrophe Reinsurance Contract reinsures personal lines property and automobile excess catastrophe losses in 49 states and the District of Columbia, excluding the State of Florida, caused by named storms, earthquakes and fire following earthquakes, severe weather, wildfires, and other naturally occurring or man-made events declared to be a catastrophe by the Company. This contract is placed with Sanders Re Ltd., which obtained funding from the ILS market to collateralize the contract’s limit. The contract reinsures business located in the covered territory and arising out of a covered event. The contract’s risk period began April 1, 2018 and terminates on March 31, 2022. The contract provides one limit of $500 million during its four-year term, which can be used on a per occurrence or aggregate basis. For each qualifying loss occurrence, the contract provides 100% of $500 million in reinsurance limits, between a $4.36 billion to $4.86 billion layer for the April 1, 2019 to March 31, 2020 period.
The contract also provides an aggregate limit of 100% of $500 million in reinsurance limits between a

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$3.94 billion to $4.44 billion. For each annual period beginning April 1, the Company declared catastrophes occurring during such annual period can be aggregated to erode the aggregate retention and qualify for coverage under the aggregate limit. Reinsurance recoveries from and including layers one through seven of the Nationwide Program and the New Jersey Excess Catastrophe Agreement inure to the benefit of the annual aggregate layer.
Reinsurance recoveries collected under the per occurrence limit of this contract are not eligible for cession under the aggregate limit of this contract. Reinsurance recoveries for all loss occurrences and aggregate losses qualifying for coverage during the contract’s four-year risk period are limited to the Company’s ultimate net loss from covered events and subject to the contract’s $500 million limit. The contract does not include a reinstatement of limits.
Other catastrophe reinsurance programs – The following programs are designed apartseparately from the Nationwide Program to address distinct exposures in certain states and markets. These programs are described below and are disregarded when determining coverage under the contracts included in the Nationwide Program.
The Company has a separate reinsurance program in Florida designed to cover personal lines property policies in Florida written through Castle Key, its separately capitalized wholly-owned subsidiaries Castle Key Insurance Company (“CKIC”) and Castle Key Indemnity Company (“CKI”, and together with CKIC, “Castle Key”).subsidiaries.

Florida Excess Catastrophe Reinsurance Agreement comprises five5 contracts, as described below, which reinsurereinsures Castle Key for personal lines property excess catastrophe losses in Florida. TheFor the June 1, 2019 to May 31, 2020 term, the agreement includes two2 contracts placed in the traditional market, CKIC’s and CKI’sCastle Key’s reimbursement contracts with the Florida Hurricane Catastrophe Fund (“Mandatory FHCF contracts”), and the Sanders Re 2017-2 Contract (“Sanders Re 2017-2 contract”2017-2”) placed in the ILS markets.
Below FHCF Contract reinsures personal lines property excess catastrophe losses caused by multiple perils in Florida. The contract is 100% placed and provides three3 separate limits of $38$34 million in excess of a $20 million retention, for each occurrence, and is 100% placed. The contract includes 2 reinstatements of which two limits remain outstanding. One limit of $38 million was exhausted from the impact of Hurricane Irma.limits. The first reinstatement of limits is prepaid and the second or final reinstatement requires additional premium. Only the portion of the limit utilized to indemnify losses from an event mandatorily reinstates; the remaining reinstatement limit remains available and will be used as future events erode the per occurrence contract limit. Reinsurance premium is subject to redetermination for exposure changes.
Mandatory FHCF Contracts reinsures indemnify qualifying personal lines property losses caused by storms the National Hurricane Center declares to be hurricanes. The contracts provide 90% of $187$151 million of limits in excess of a $54 million provisional retention and are 90% placed (or $136 million in excess of a $54 million provisional retention), and also include reimbursement of up to 10% of eligible loss adjustment expenses, which is part of and not in addition to the reinsurance limit provided, with no reinstatement of limits. The limits and retentions of the mandatory FHCF contracts are calculated independently for CKIC and CKI and are subject to re-measurement based on June 30, 2017 exposure data. For each of the two2 largest hurricanes, the provisional retention is $56$54 million and a retention equal to one thirdone-third of that
amount, or approximately $19$18 million, is applicable to all other hurricanes for the season beginning June 1, 2017.2019. The limit and retention of the Mandatory FHCF Contracts are subject to remeasurement based on June 30, 2019 exposure data. In addition, the FHCF’s retention is subject to adjustment upward or downward to an actual retention based on exposures submitted exposures to the FHCF by all participants. $19 million of limit was exhausted from the impact of Hurricane Irma and $168 million of the limit remains outstanding.
Excess contract reinsures personal lines property excess catastrophe losses caused by multiple perils in Florida. The contract is a two-year term contract effective June 1, 2018 to May 31, 2020 and provides $249 million of reinsurance limits each contract year. For the June 1, 2019 to May 31, 2020 term, the contract provides one limit of $231$249 million in excess of a $20 million retention and is 100% placed. Recoveries from the Below FHCF contract and Mandatory FHCF contracts inure to the benefit of this contract. The contract resultingprovides reinsurance limits above the Mandatory FHCF Contracts, for CKIC’s and CKI’s 10% co-participation in the Excess contract providing reinsuranceMandatory FHCF Contracts, and for loss occurrences not subject to reimbursement under the Mandatory FHCF contracts but reinsured under the multiple peril Excess contract.Contracts which only reinsure losses arising out of hurricanes. The contract does not include a reinstatement of limits. $27 million of limit was exhausted for Hurricane Irma. Reinsurance premium is subject to redetermination for exposure.exposure changes.
Sanders Re 2017-2 is a three-year term contract with a risk period effective June 1, 2017 through May 31, 2020. It reinsures qualifying personal lines property losses caused by a named storm event, a severe thunderstorm event, an earthquake event, a wildfire event, a volcanic eruption event, or a meteorite impact event in Florida as events declared by various reporting agencies, including PCS and as defined in the contract. Should PCS cease to report on severe thunderstorms, then such event will be deemed a severe thunderstorm event if Castle Key has assigned a catastrophe code to such severe thunderstorm. Sanders Re obtained funding from the ILS market to provide collateral equal to the contract’s limit.
The contract provides limits of $200 million in excess of a $20 million retention and in excess of “stated reinsurance.”reinsurance” and is 100% placed. For the June 1, 20172019 to May 31, 20182020 risk period, stated reinsurance is defined to include the Below FHCF contract, the Mandatory FHCF contracts, which are deemed to exhaust due to loss occurrences subject to the non-FHCF contracts, and the Excess contract. Stated reinsurance is deemed to be provided on a multiple peril basis under the terms of the non-FHCF contracts and includes an erosion feature, which provides that upon the exhaustion of a portion of the stated reinsurance, coverage under the Sanders Re contract shall be concurrently placed above and contiguous to the unexhausted portion of the stated reinsurance, if any. The Sanders Re 2017-2 contract contains a variable reset option, which Castle Key may invoke for risk periods subsequent to the first risk period and which allows for the annual adjustment of the contract’s attachment and exhaustion levels. The variable reset option requires a premium. premium adjustment.

The Allstate Corporation 183


2019 Form 10-KNotes to Consolidated Financial Statements

The contract does not contain a restatementreinstatement of limits.

The Allstate Corporation 181


2017 Form 10-KNotes to Consolidated Financial Statements

The Company’s New Jersey, Pennsylvania, Kentucky, Florida and Southeast States and California reinsurance agreements are described below.
New Jersey Excess Catastrophe Reinsurance Agreement comprises three2 existing contracts and a newly placed contract that reinsurereinsures personal lines property and automobile excess catastrophe losses in New Jersey caused by multiple perils. The placed contracts effective June 1, 2018 and June 1, 2019 include coverage for commercial lines property and automobile (physical damage only) catastrophe losses.
The contracts expire May 31, 20182020, May 31, 20192021 and May 31, 2020,2022, and provide 31.67%, 31.67% and 31.66%, respectively, of $400 million of limits in excess of a provisional $150$145 million retention, a $144$150 million retention, and a $165$150 million retention, respectively. Each contract includes one1 reinstatement of limits per contract year with premium due. The reinsurance premium and retention are subject to redetermination for exposure changes on an annual basis.
PennsylvaniaKentucky Earthquake Excess Catastrophe Reinsurance Contract comprisesis a three-year term contract that reinsures personal lines property excess catastrophe losses in PennsylvaniaKentucky caused by multi-perils.earthquakes and fire following earthquakes. The contract expires May 31, 20182020 and provides three3 limits of $100$28 million in excess of a $100$2 million retention, subject to twowith 2 limits being available in any one1 contract year, and is 95% placed. The reinsurance premium and retention are not subject to redetermination for exposure changes.
Kentucky Earthquake Excess Catastrophe Reinsurance Contract is a three-year contract that reinsures personal lines property excess catastrophe losses in Kentucky caused by earthquakesFlorida and fires following earthquakes. The contract expires May 31, 2020 and provides three limits of $28 million in excess of a $2 million retention with two limits being available in any one contract year and is 95% placed. The reinsurance premium and retention are not subject to redetermination for exposure changes.
Southeast Auto Aggregate Excess Catastrophe Florida and Southeast States Reinsurance Contract is a one-year term contract effective June 1, 2019 to May 31, 2020. This contract provides $200a single reinsurance limit at 80% of $250 million, of reinsurance limitssubject to a $250 million aggregate retention, for catastrophe losses to personal lines and commercial lines automobile business (physical damage only) arising out of multiple perils and provided such losses arise out of a company declared catastrophe and result in a qualifying lossesloss in the State of Florida. OnceFor these qualifying losses are incurred in the State of Florida,catastrophe events, coverage is also is provided for losses to personal lines and commercial lines automobile business (physical damage only) arising from the same catastrophe and occurring in Alabama, Georgia, Louisiana, Mississippi, North Carolina, andand/or South Carolina. The $200 million of reinsurance limits is subject to a $300 million aggregate retention for losses arising out of one or all qualifying catastrophes commencing during the contract’s one-year term. The contract does not include a restatementreinstatement of limits.
California E&SExcess & Surplus (E&S) Earthquake Contract comprises oneis a three-year contract which thatreinsures personal lines property catastrophe losses in California caused by the peril of earthquakeearthquakes and is insured by ourthe Company’s excess and surplus lines insurer. The contract reinsures only shake damage resulting from the earthquake peril. The contract is effective July 1, 2018 and expires June 30, 2018. Unlike the contracts comprising the Nationwide Program, the E&S Earthquake agreement2021, both days inclusive, and provides reinsurance on a 100% quota share basis with
no retention. The agreement reinsures only shake damage resulting fromcontract allows for cession of policies providing earthquake coverage as long as the earthquake peril.total amount of in-force building limits provided by those policies does not exceed $400 million. This $400 million cap limits the policies that are covered by the reinsurance contract and not the amount of loss eligible for cession, which includes losses to dwellings, other structures, personal property and additional living expenses on policies covered by this program. As of December 31, 2019, the $400 million cap which serves to limit cessions to the contract has not been exceeded.
Other reinsurance programs
The Company ceded premiums earned of $344 million, $381 million and $414 million under catastropheCompany’s other reinsurance agreements in 2017, 2016 and 2015, respectively.
Asbestos,programs relate to asbestos, environmental, and other
Reinsurance liability exposures and commercial lines, including shared economy. These programs include reinsurance recoverables include $167of $158 million and $174$165 million from Lloyd’s of London as of December 31, 20172019 and 2016,2018, respectively. Excluding Lloyd’s of London, the largest reinsurance recoverable balance the Company had outstanding was $115 million and $37 million from Aleka Insurance Inc. as of December 31, 2019 and 2018, respectively.
Lloyd’s of London, through the creation of Equitas Limited (“Equitas”), implemented a restructuring to solidify its capital base and to segregate claims for years prior to 1993. In 2007, Berkshire Hathaway’s subsidiary, National Indemnity Company, assumed responsibility for the EquitasEquitas’ claim liabilities through a loss portfolio transfer reinsurance agreement and continues to runoff the EquitasEquitas’ claims.
Life and annuity productsreinsurance recoverables
The Company reinsures certain life insurance and annuity risks to other insurers primarily under yearly renewable term, coinsurance, modified coinsurance and coinsurance with funds withheld agreements. These agreements result in a passing of the agreed-upon percentage of risk to the reinsurer in exchange for negotiated reinsurance premium payments. Modified coinsurance and coinsurance with funds withheld are similar to coinsurance, except that the cash and investments that support the liability for contract benefits are not transferred to the assuming company and settlements are made on a net basis between the companies.
For certain term life insurance policies issued prior to October 2009, the Company ceded up to 90% of the mortality risk depending on the year of policy issuance under coinsurance agreements to a pool of fourteen14 unaffiliated reinsurers. Effective October 2009, mortality risk on term business is ceded under yearly renewable term agreements under which the Company cedes mortality in excess of its retention, which is consistent with how the Company generally reinsures its permanent life insurance business.


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Notes to Consolidated Financial Statements 20172019 Form 10-K




Retention limits by period of policy issuance
Period Retention limits
April 2015 through current 
Single life: $2 million per life
Joint life: no longer offered
April 2011 through March 2015 
Single life: $5 million per life, $3 million age 70 and over, and $10 million for contracts that meet specific criteria
Joint life: $8 million per life, and $10 million for contracts that meet specific criteria
July 2007 through March 2011 $5 million per life, $3 million age 70 and over, and $10 million for contracts that meet specific criteria
September 1998 through June 2007 $2 million per life, in 2006 the limit was increased to $5 million for instances when specific criteria were met
August 1998 and prior Up to $1 million per life

In addition, the Company has used reinsurance to effect the disposition of certain blocks of business. The Company had reinsurance recoverables of $1.35$1.29 billion and $1.41$1.36 billionas of December 31, 20172019 and 2016,
2018, respectively, due from Prudential related to the disposal of substantially all of its variable annuity business that was effected through reinsurance agreements. In 2017, premiums and contract charges of $76 million, contract benefits of $7 million, interest credited to contractholder funds of $20 million, and operating costs and expenses of $15 million were ceded to Prudential. In 2016, premiums and contract charges of $78 million, contract benefits of $21 million, interest credited to contractholder funds of $20 million, and operating costs and expenses of $15 million were ceded to Prudential. In 2015, premiums and contract charges of $94 million, contract benefits of $40 million, interest credited to contractholder funds of $21 million, and operating costs and expenses of $18 million were ceded to Prudential. In addition, as
Amounts ceded to Prudential
   As of December 31,
($ in millions) 2019 2018 2017
Premiums and contract charges $65
 $72
 $76
Contract benefits 4
 87
 7
Interest credited to contractholder funds 19
 20
 20
Operating costs and expenses 12
 14
 15

As of December 31, 20172019 and 2016,2018, the Company had reinsurance recoverables of $139$112 million and $144$118 million,
respectively, due from subsidiaries of Citigroup (Triton Insurance and American Health and Life Insurance) and Scottish Re (U.S.), Inc. in connection with the disposition of substantially all of the direct response distribution business in 2003.
As of December 31, 2019, the Company had $70 million of reinsurance recoverables, net of an allowance for estimated uncollectible amounts, related to Scottish Re (U.S.), Inc. On December 14, 2018, the Delaware Insurance Commissioner placed Scottish Re (U.S.), Inc. under regulatory supervision.  On March 6, 2019, the Chancery Court of the State of Delaware entered a Rehabilitation and Injunction Order (the “Rehabilitation Order”) in response to a petition filed by the Insurance Commissioner (the “Petition”).  Pursuant to the Petition, it is expected that Scottish Re (U.S.), Inc. will submit a Plan of Rehabilitation. The Company joined in a joint motion filed on behalf of several affected parties asking the court to allow a specified amount of offsetting claim payments and losses against premiums remitted to Scottish Re (U.S.), Inc. The Company also filed a separate motion related to the reimbursement of claim payments where Scottish
Re (U.S.), Inc. is also acting as administrator. The Court has not yet ruled on either of these motions. In the interim, the Company and several other affected parties have been permitted to exercise certain setoff rights while the parties address any potential disputes. The Company continues to monitor Scottish Re (U.S.), Inc. for future developments and will reevaluate its allowance for uncollectible amounts as new information becomes available.
The Company is the assuming reinsurer for Lincoln Benefit Life Company’s (“LBL’s”) life insurance business sold through the Allstate agency channel and LBL’s payout annuity business in force prior to the sale of LBL on April 1, 2014. Under the terms of the reinsurance agreement, the Company is required to have a trust with assets greater than or equal to the statutory reserves ceded by LBL to the Company, measured on a monthly basis. As of December 31, 2017,2019, the trust held $5.89$6.25 billion of investments, which are reported in the Consolidated Statement of Financial Position.
As of December 31, 2017,2019, the gross life insurance in force was $447.86$449.20 billion of which $86.64$74.02 billion was ceded to the unaffiliated reinsurers.
Reinsurance recoverables on paid and unpaid benefits
   As of December 31,
($ in millions) 2019 2018
Annuities $1,305
 $1,381
Life insurance 749
 776
Other 133
 142
Total $2,187
 $2,299
Reinsurance recoverables on paid and unpaid benefits
   As of December 31,
($ in millions) 2017 2016
Annuities $1,370
 $1,424
Life insurance 817
 860
Other 167
 184
Total $2,354
 $2,468

As of both December 31, 20172019 and 2016,2018, approximately 92%93% of the reinsurance recoverables are due from companies rated A- or better by S&P.

The Allstate Corporation 185


2019 Form 10-KNotes to Consolidated Financial Statements

Note 11
Deferred Policy Acquisition and Sales Inducement Costs


Deferred policy acquisition costs activity
  For the years ended December 31,
($ in millions) 2019 2018 2017
Balance, beginning of year $4,784
 $4,191
 $3,954
SquareTrade acquisition 
 
 66
Acquisition costs deferred 5,622
 5,663
 5,001
Amortization charged to income (5,533) (5,222) (4,784)
Effect of unrealized gains and losses (174) 152
 (46)
Balance, end of year $4,699

$4,784

$4,191
Deferred policy acquisition costs activity
  For the years ended December 31,
($ in millions) 2017 2016 2015
Balance, beginning of year $3,954
 $3,861
 $3,525
SquareTrade acquisition 66
 
 
Acquisition costs deferred 5,001
 4,717
 4,596
Amortization charged to income (4,784) (4,550) (4,364)
Effect of unrealized gains and losses (46) (74) 104
Balance, end of year $4,191

$3,954

$3,861


The Allstate Corporation 183
Deferred sales inducement costs activity (1)
  For the years ended December 31,
($ in millions) 2019 2018 2017
Balance, beginning of year $34
 $36
 $40
Amortization charged to income (5) (4) (4)
Effect of unrealized gains and losses (2) 2
 
Balance, end of year $27

$34

$36


2017 Form 10-KNotes to Consolidated Financial Statements

Deferred sales inducement costs activity (1)
  For the years ended December 31,
($ in millions) 2017 2016 2015
Balance, beginning of year $40
 $45
 $44
Sales inducements deferred 
 1
 3
Amortization charged to income (4) (5) (4)
Effect of unrealized gains and losses 
 (1) 2
Balance, end of year $36

$40

$45

(1) 
Deferred sales inducement costs primarily relate to fixed annuities and interest-sensitive life contracts.contracts and are recorded as part of other assets on the Consolidated Statements of Financial Position.

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Notes to Consolidated Financial Statements 2019 Form 10-K


Note 12
Capital Structure


Total debt outstanding
   As of December 31,
($ in millions) 2017 2016
6.75% Senior Debentures, due 2018 $176
 $176
7.45% Senior Notes, due 2019 (1)
 317
 317
Due after one year through five years 493
 493
3.15% Senior Notes, due 2023 (1)
 500
 500
3.28% Senior Notes, due 2026 (1)
 550
 550
Due after five years through ten years 1,050
 1,050
6.125% Senior Notes, due 2032 (1)
 159
 159
5.35% Senior Notes due 2033 (1)
 323
 323
5.55% Senior Notes due 2035 (1)
 546
 546
5.95% Senior Notes, due 2036 (1)
 386
 386
6.90% Senior Debentures, due 2038 165
 165
5.20% Senior Notes, due 2042 (1)
 62
 62
4.50% Senior Notes, due 2043 (1)
 500
 500
4.20% Senior Notes, due 2046 (1)
 700
 700
5.10% Subordinated Debentures, due 2053 500
 500
5.75% Subordinated Debentures, due 2053 800
 800
6.125% Junior Subordinated Debentures, due 2067 224
 224
6.50% Junior Subordinated Debentures, due 2067 500
 500
Due after ten years 4,865
 4,865
     
Long-term debt total principal 6,408
 6,408
Debt issuance costs (58) (61)
Total long-term debt 6,350
 6,347
Short-term debt (2)
 
 
Total debt $6,350
 $6,347
Total debt outstanding
   As of December 31,
($ in millions) 2019 2018
7.450% Senior Notes, due 2019 (1)
 $
 $317
Floating Rate Senior Notes, due 2021(1)
 250
 250
Floating Rate Senior Notes, due 2023 (1)
 250
 250
3.150% Senior Notes, due 2023 (1)
 500
 500
Due after one year through five years 1,000
 1,317
3.280% Senior Notes, due 2026 (1)
 550
 550
Due after five years through ten years 550
 550
6.125% Senior Notes, due 2032 (1)
 159
 159
5.350% Senior Notes due 2033 (1)
 323
 323
5.550% Senior Notes due 2035 (1)
 546
 546
5.950% Senior Notes, due 2036 (1)
 386
 386
6.900% Senior Debentures, due 2038 165
 165
5.200% Senior Notes, due 2042 (1)
 62
 62
4.500% Senior Notes, due 2043 (1)
 500
 500
4.200% Senior Notes, due 2046 (1)
 700
 700
3.850% Senior Notes, due 2049 500
 
5.100% Subordinated Debentures, due 2053 500
 500
5.750% Subordinated Debentures, due 2053 800
 800
6.500% Junior Subordinated Debentures, due 2067 500
 500
Due after ten years 5,141
 4,641
     
Long-term debt total principal 6,691
 6,508
Debt issuance costs (60) (57)
Total long-term debt 6,631
 6,451
Short-term debt (2)
 
 
Total debt $6,631
 $6,451
(1) 
Senior Notes, with the exception of Senior Floating Notes (as defined below), are subject to redemption at the Company’s option in whole or in part at any time at the greater of either 100% of the principal amount plus accrued and unpaid interest to the redemption date or the discounted sum of the present values of the remaining scheduled payments of principal and interest and accrued and unpaid interest to the redemption date.
(2) 
The Company classifies any borrowings which have a maturity of twelve months or less at inception as short-term debt.
Debt maturities for each of the next five years
and thereafter
Debt maturities for each of the next five years
and thereafter
Debt maturities for each of the next five years
and thereafter
($ in millions)    
2018 $176
2019 317
2020 
 $
2021 
 250
2022 
 
2023 750
2024 
Thereafter 5,915
 5,691
Total long-term debt principal $6,408
 $6,691

On May 16, 2019, the Company repaid $317 million of 7.450% Senior Notes, Series B, at maturity.
On June 10, 2019, the Company issued $500 million of 3.850% Senior Notes due 2049.  Interest on the Senior Notes is payable semi-annually in arrears on February 10 and August 10 of each year, beginning on February 10, 2020.  The Senior Notes are redeemable at any time at the applicable redemption price prior to
 
On December 8, 2016, the Company issued $550 million of 3.28% Senior Notes due 2026 and $700 million of 4.20% Senior Notes due 2046.maturity date. The proceeds of this issuance wereare used for general corporate purposes, including in part to fund the purchase price for the acquisition of SquareTrade.
During 2016 and 2015, the Company repurchased principal debt amounts of $17 million and $11 million, respectively.purposes.
The Subordinated Debentures may be redeemed (i) in whole at any time or in part from time to time on or after January 15, 2023 for the 5.10%5.100% Subordinated

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Notes to Consolidated Financial Statements 2017 Form 10-K


Debentures and August 15, 2023 for the 5.75%5.750% Subordinated Debentures at their principal amount plus accrued and unpaid interest to, but excluding, the date of redemption; provided that if the Subordinated Debentures are not redeemed in whole, at least $25 million aggregate principal amount must remain outstanding, or (ii) in whole, but not in part, prior to January 15, 2023 for the 5.10%5.100% Subordinated Debentures and August 15, 2023 for the 5.75%5.750% Subordinated Debentures, within 90 days after the occurrence of certain tax and rating agency events, at their principal amount or, if greater, a make-whole redemption price, plus accrued and unpaid interest to, but excluding, the date of redemption. The 5.75%5.750% Subordinated Debentures have this make-whole redemption price provision only when a reduction of equity credit assigned by a rating agency has occurred.

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2019 Form 10-KNotes to Consolidated Financial Statements

Interest on the 5.10%5.100% Subordinated Debentures is payable quarterly at the stated fixed annual rate to January 14, 2023, or any earlier redemption date, and then at an annual rate equal to the three-month LIBOR plus 3.165%. Interest on the 5.75%5.750% Subordinated Debentures is payable semi-annually at the stated fixed annual rate to August 14, 2023, or any earlier redemption date, and then quarterly at an annual rate equal to the three-month LIBOR plus 2.938%. The Company may elect to defer payment of interest on the Subordinated Debentures for one or more consecutive interest periods that do not exceed five years. During a deferral period, interest will continue to accrue on the Subordinated Debentures at the then-applicable rate and deferred interest will compound on each interest payment date. If all deferred interest on the Subordinated Debentures is paid, the Company can again defer interest payments.
TheAs of December 31, 2019, the Company hashad outstanding $500 million of Series A 6.50% and $224 million of Series B 6.125%6.500% Fixed-to-Floating Rate Junior Subordinated Debentures (together the “Debentures”(“Debentures”). The scheduled maturity datesdate for the Debentures areis May 15, 2057 and May 15, 2037 for Series A and Series B, respectively, with a final maturity date of May 15, 2067. The Debentures may be redeemed (i) in whole or in part, at any time on or after May 15, 2037 or May 15, 2017 for Series A and Series B, respectively, at the principal amount plus accrued and unpaid interest to the date of redemption, or (ii) in certain circumstances, in whole or in part, prior to May 15, 2037 for Series A at the principal amount plus accrued and unpaid interest to the date of redemption or, if greater, a make-whole price.
Interest on the Debentures is payable semi-annually at the stated fixed annual rate to May 15, 2037, and May 15, 2017 for Series A and Series B, respectively, and then payable quarterly at an annual rate equal to the three-month LIBOR plus 2.12% and 1.935% for Series A and Series B, respectively.2.120%. The Company may elect at one or more times to defer payment of interest on the Debentures for one or more consecutive interest periods that do not exceed 10 years. Interest compounds during such deferral periods at the rate in effect for each period. The interest deferral feature obligates the Company in certain circumstances to
issue common stock or certain other types of securities if it cannot otherwise raise sufficient funds to make the required interest payments. The Company has reserved 75 million shares of its authorized and unissued common stock to satisfy this obligation.
The continuation of LIBOR on the current basis is not guaranteed after 2021 and LIBOR may be discontinued or modified by 2021. The Subordinated Debentures allow for the use of an alternative benchmark if LIBOR is no longer available.
The terms of the Company’s outstanding subordinated debentures prohibit the Company from declaring or paying any dividends or distributions on common or preferred stock or redeeming, purchasing, acquiring, or making liquidation payments on common stock or preferred stock if the Company has elected to defer interest payments on the subordinated debentures, subject to certain limited exceptions.
In connection with the issuance of the Debentures, the Company entered into a replacement capital covenants
covenant (“RCCs”RCC”). These covenants wereThis covenant was not intended for the benefit of the holders of the Debentures and could not be enforced by them. Rather, they wereit was for the benefit of holders of one or more other designated series of the Company’s indebtedness (“covered debt”), currently the 5.75%5.750% Subordinated Debentures due 2053. Pursuant to the Series A RCCs,RCC, the Company has agreed that it will not repay, redeem, or purchase the Series A Debentures on or before May 15, 2067 (or such earlier date on which the RCCs terminateRCC terminates by theirits terms) unless, subject to certain limitations, the Company has received net cash proceeds in specified amounts from the sale of common stock or certain other qualifying securities. The promises and covenants contained in the RCC will not apply if (i) S&P upgrades the Company’s issuer credit rating to A or above, (ii) the Company redeems the Debentures due to a tax event, (iii) after notice of redemption has been given by the Company and a market disruption event occurs preventing the Company from raising proceeds in accordance with the RCCs,RCC, or (iv) the Company repurchases or redeems up to 10% of the outstanding principal of the Debentures in any one-year period, provided that no more than 25% will be so repurchased, redeemed or purchased in any ten-year period.
On May 16, 2017, a Redesignation Date occurred in accordance with the Series A RCCs. As a result, the Corporation’s 7.45% Senior Notes due 2019 were no longer the covered debt under the Series A RCCs, and the 5.75% Subordinated Debentures due 2053 became the new covered debt. On May 16, 2017, the Series B RCCs terminated pursuant to the terms of the Series B RCCs, and the obligations of the Corporation pursuant to the Series B RCCs expired.
The Series A RCCs terminateRCC terminates in 2067. The RCCsRCC will terminate prior to theirits scheduled termination date if (i) the applicable series of Debentures isare no longer outstanding and the Company has fulfilled its obligations under the RCCsRCC or they areit is no longer applicable, (ii) the holders of a majority of the then-outstanding principal amount of the then-effective series of covered debt consent to agree to the termination of the RCCs,RCC, (iii) the Company does not have any series of outstanding debt that is eligible to be treated as covered debt under the RCCs,RCC, (iv) the applicable series of Debentures isare accelerated as a result of an event of default, (v) certain rating agency or

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2017 Form 10-KNotes to Consolidated Financial Statements

change in control events occur, (vi) S&P, or any successor thereto, no longer assigns a solicited rating on senior debt issued or guaranteed by the Company, or (vii) the termination of the RCCsRCC would have no effect on the equity credit provided by S&P with respect to the Debentures. An event of default, as defined by the supplemental indenture, includes default in the payment of interest or principal and bankruptcy proceedings.
To manage short-term liquidity, the Company maintains a commercial paper program and a credit facility as a potential source of funds. These include a $1.00 billion unsecured revolving credit facility and a commercial paper program with a borrowing limit of $1.00 billion. In April 2016, the Company extended the maturity date of the facility to April 2021. This facility contains an increase provision that would allow up to an additional $500 million of borrowing. This facility has a financial covenant requiring the Company not to exceed a 37.5% debt to capitalization ratio as defined in the agreement. Although the right to borrow under the facility is not subject to a minimum rating requirement, the costs of maintaining the facility and borrowing under it are based on the ratings of the Company’s senior unsecured, unguaranteed long-term debt. The total amount outstanding at any point in time under the combination of the commercial paper

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program and the credit facility cannot exceed the amount that can be borrowed under the credit facility. NoNaN amounts were outstanding under the credit facility as of December 31, 20172019 or 2016.2018. The Company had no0 commercial paper outstanding as of December 31, 20172019 or 2016.2018.
The Company paid $332$312 million, $287$330 million and $289$332 million of interest on debt in 2017, 20162019, 2018 and 2015,2017, respectively.
The Company had $169$389 million and $132$260 million of investment-related debtthat is reported in other liabilities and accrued expenses as of December 31, 20172019 and 2016,2018, respectively. Of the $132 million, $45 million related to a commitment to fund a limited partnership as of December 31, 2016.
During 2015,2018, the Company filed a universal shelf registration statement with the Securities and Exchange Commission (“SEC”) that expires in 2018. 2021.
The registration statement covers an unspecified amount of securities and can be used to issue debt securities, common stock, preferred stock, depositary shares, warrants, stock purchase contracts, stock purchase units and securities of trust subsidiaries.
Common stock The Company had 900 million shares of issued common stock of which 355319 million shares were outstanding and 545581 million shares were held in treasury as of December 31, 2017.2019. In 2017,2019, the Company reacquiredacquired 16 million shares at an average cost of $89.95$110.37 and reissued 53 million net shares under equity incentive plans.
Preferred stock All outstanding preferred stock represents noncumulative perpetual preferred stock with a $1.00 par value per share and a liquidation preference of $25,000 per share.
Total preferred stock outstanding
  As of December 31, 
Aggregate liquidation preference
($ in millions)
   
Dividend per depository share (1)
 Aggregate dividend payment ($ in millions)
  2019 2018 2019 2018 Dividend rate 2019 2018 2017 2019 2018 2017
Series A 11,500
 11,500
 $287.5
 $287.5
 5.625% $1.41
 $1.41
 $1.41
 $16
 $16
 $16
Series C 
 
 
 
 6.750% 
 1.69
 1.69
 
 26
(2) 
26
Series D 
 5,400
 
 135.0
 6.625% 1.66
 1.66
 1.66
 9
(2) 
9
 9
Series E 
 29,900
 
 747.5
 6.625% 1.66
 1.66
 1.66
 49
(2) 
49
 49
Series F 
 10,000
 
 250.0
 6.250% 1.56
 1.56
 1.56
 16
(2) 
16
 16
Series G 23,000
 23,000
 575.0
 575.0
 5.625% 1.41
 1.41


 32
 18
 
Series H 46,000
 
 1,150.0
 
 5.100% 1.28
 
 
 12
 
 
Series I 12,000
 
 300.0
 
 4.750% 1.19
 
 
 
 
 
Total 92,500
 79,800
 $2,313
 $1,995
   
 
 
 $134
(2) 
$134
(2) 
$116

(1)
Each depositary share represents a 1/1,000th interest in a share of preferred stock.
(2)
Excludes $37 million and $13 million in 2019 and 2018, respectively, related to original issuance costs in preferred stock dividends on the Consolidated Statements of Operations and Consolidated Statements of Shareholders’ Equity as a result of the preferred stock redemptions.
On August 8, 2019, the Company issued 46,000 shares of 5.100% Fixed Rate Noncumulative Perpetual Preferred Stock, Series H, par value $1.00 per share and liquidation preference $25,000 per share, for gross proceeds of $1.15 billion.
On October 15, 2019, the Company redeemed all 5,400 shares of its Fixed Rate Noncumulative Perpetual Preferred Stock, Series D, par value $1.00 per share and liquidation preference $25,000 per share, all 29,900 shares of its Fixed Rate Noncumulative Perpetual Preferred Stock, Series E, par value $1.00 per share and liquidation preference $25,000 per share, all 10,000 shares of its Fixed Rate Noncumulative Perpetual Preferred Stock, Series F, par value $1.00 per share and liquidation preference $25,000 per share, and the corresponding depositary shares. The total redemption payment was $1.13 billion, using the proceeds from the issuance of the Fixed Rate Noncumulative Perpetual Preferred Stock, Series H. In 2019, the Company recognized $37 million of original issuance costs in preferred stock dividends on the Consolidated Statements of Operations and Consolidated Statements of Shareholders’ Equity as a result of the preferred stock redemptions.
Outstanding preferred stock as of December 31, 2017
  Aggregate liquidation preference   Dividend per share Aggregate dividend payment ($ in millions)
  Shares  Dividend rate 2017 2016 2015 2017 2016 2015
Series A 11,500
 $287.5
 5.625% $1.41
 $1.41
 $1.41
 $16
 $16
 $16
Series C 15,400
 385.0
 6.750% 1.69
 1.69
 1.69
 26
 26
 26
Series D 5,400
 135.0
 6.625% 1.66
 1.66
 1.66
 9
 9
 9
Series E 29,900
 747.5
 6.625% 1.66
 1.66
 1.66
 49
 49
 49
Series F 10,000
 250.0
 6.250% 1.56
 1.56
 1.56
 16
 16
 16
Total 72,200
 $1,805
   
 
 
 $116
 $116
 $116
On November 8, 2019, the Company issued 12,000 shares of 4.750% Fixed Rate Noncumulative Perpetual Preferred Stock, Series I, par value $1.00 per share and liquidation preference $25,000 per share, for gross proceeds of $300 million.
Subsequent event On January 15, 2020, the Company redeemed all 11,500 shares of its Fixed Rate Noncumulative Preferred Stock, Series A, par value $1.00 per share and liquidation preference $25,000 per share and the corresponding depositary shares. The total redemption payment was $288 million, using the proceeds from the issuance of the Fixed Rate Noncumulative Perpetual Preferred Stock, Series I. In the first quarter of 2020, the Company will recognize $10 million of original issuance costs in preferred stock dividends on the Consolidated Statements of Operations and Consolidated Statements of Shareholders’ Equity as a result of the preferred stock redemption.
The preferred stock ranks senior to the Company’s common stock with respect to the payment of dividends and liquidation rights. The Company will pay dividends on the preferred stock on a noncumulative

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basis only when, as and if declared by the Company’s board of directors (or a duly authorized committee of the board) and to the extent that the Company has legally available funds to pay dividends. If dividends are declared on the preferred stock, they will be payable quarterly in arrears at an annual fixed rate. Dividends on the preferred stock are not cumulative. Accordingly, in the event dividends are not declared on the preferred stock for payment on any dividend payment date, then those dividends will cease to be payable. If the Company has not declared a dividend before the dividend payment date for any dividend period, the Company has no obligation to pay dividends for that dividend period, whether or not
dividends are declared for any future dividend period. No dividends may be paid or declared on the Company’s common stock and no shares of the Company’s common stock may be repurchased unless the full dividends for the latest completed dividend period on the preferred stock have been declared and paid or provided for.
The Company is prohibited from declaring or paying dividends on its Series G preferred stock in excess of the amount of net proceeds from an issuance of common stock taking place within 90 days before a dividend declaration date if, on that dividend declaration date, either: (1) the risk-based capital ratios of the largest U.S. property-casualty insurance subsidiaries that collectively account for 80% or more of the net written premiums of U.S. property-casualty insurance business on a weighted average basis were less than 175% of

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their company action level risk-based capital as of the end of the most recent year; or (2) consolidated net income for the four-quarter period ending on the preliminary quarter end test date (the quarter that is two quarters prior to the most recently completed quarter) is zero or negative and consolidated shareholders’ equity (excluding AOCI, and subject to certain other adjustments relating to changes in U.S. GAAP) as of each of the preliminary quarter test date and the most recently completed quarter has declined by 20% or more from its level as measured at the end of the benchmark quarter (the date that is ten quarters prior to the most recently completed quarter). If the Company fails to satisfy either of these tests on any dividend declaration date,
the restrictions on dividends will continue until the Company is able again to satisfy the test on a dividend declaration date. In addition, in the case of a restriction arising under (2) above, the restrictions on dividends will continue until consolidated shareholders’ equity (excluding AOCI, and subject to certain other adjustments relating to changes in U.S. GAAP) has increased, or has declined by less than 20%, in either case as compared to its level at the end of the benchmark quarter for each dividend payment date as to which dividend restrictions were imposed.
The preferred stock does not have voting rights except with respect to certain changes in the terms of the preferred stock, in the case of certain dividend nonpayments, certain other fundamental corporate
events, mergers or consolidations and as otherwise provided by law. If and when dividends have not been declared and paid in full for at least six quarterly dividend periods or their equivalent (whether or not consecutive), the authorized number of directors then constituting our board of directors will be increased by two.2. The holders of the preferred stock, together with the holders of all other affected classes and series of voting parity stock, voting as a single class, will be entitled to elect the two2 additional members of the board of directors of the Company, subject to certain conditions. The board of directors shall at no time have more than two2 preferred stock directors.
The preferred stock is perpetual and has no maturity date. The preferred stock is redeemable at the Company’s option in whole or in part, on or after JuneApril 15, 20182023 for Series A,G, October 15, 20182024 for Series C, AprilH and January 15, 20192025 for Series D and E, and October 15, 2019 for Series F,I at a redemption price of $25,000 per share of preferred stock, plus declared and unpaid dividends. Prior to JuneApril 15, 20182023 for Series A,G, October 15, 20182024 for Series C, AprilH and January 15, 20192025 for Series D and E, and October 15, 2019 for Series F,I, the preferred stock is redeemable at the Company’s option, in whole but not in part, within 90 days of the occurrence of certain rating agency eventsregulatory capital event at a redemption price equal to $25,000 or $25,500 per share or if greater, a make-wholecertain rating agency event at a redemption price equal to $25,000 or $25,500 per share, plus declared and unpaid dividends.dividends for Series G and for Series H and I, respectively.
Note 13
Company Restructuring


The Company undertakes various programs to reduce expenses. These programs generally involve a reduction in staffing levels, and in certain cases, office closures. Restructuring and related charges primarily include employee severance and relocation benefits, and post-exit rent expenses in connection withthe following costs related to these programs, and non-cash charges resulting from pension benefit payments made to agents and certain legal expenses and settlements incurred in connection with the 1999 reorganization of Allstate’s multiple agency programs to a single exclusive agency program. programs:
Employee - severance and relocation benefits
Exit - contract termination penalties
The expenses related to these activities are
included in the Consolidated Statements of Operations as restructuring and related charges, and totaled $109$41 million, $30$67 million and $39$96 million in 2017, 20162019, 2018 and 2015,2017, respectively. Restructuring expenses in 20172019 primarily related to Allstate brand claims process changes and office closures due to increased efficiencies and improvements in digital technology, a voluntary termination program extended torealignment of certain employees outsourcing of certain functions, legal expenses and settlements,to centralized talent centers as well as realigning or consolidating departments within the Allstate, Esurance and Encompass operations.claims reorganization initiatives.

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Changes in the restructuring liability
($ in millions) Employee costs Exit costs Total liability
Balance as of December 31, 2016 $
 $2
 $2
Expense incurred 47
 42
 89
Adjustments to liability (3) 
 (3)
Payments applied against liability (29) (14) (43)
Balance as of December 31, 2017 $15
 $30
 $45

The payments applied against the liability for employee costs primarily reflect severance costs, and the payments for exit costs generally consist of post-exit rent expenses and contract termination penalties.
Restructuring activity during the period
($ in millions) Employee costs Exit costs Total liability
Restructuring liability as of December 31, 2018 $29
 $15
 $44
Expense incurred 43
 7
 50
Adjustments to liability (9) 
 (9)
Payments and non-cash pension settlements (49) (14) (63)
Restructuring liability as of December 31, 2019 $14
 $8
 $22

As of December 31, 2017,2019, the cumulative amount incurred to date for active programs related to employee severance, relocation benefits and post-exit
rent expenses totaled $103$112 million for employee costs and $104$12 million for exit costs.

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Note 14
Commitments, Guarantees and Contingent Liabilities


Leases
The Company leases certain office facilities, computer and office equipment, aircraft and automobiles. Total rent expense for all leases was$149 million, $147 million and $179 million in 2017, 2016 and 2015, respectively.

Minimum rental commitments under operating leases with an initial or remaining term of more than one year as of December 31, 2017 are in the following table:
($ in millions)  
2018 $126
2019 113
2020 95
2021 74
2022 60
Thereafter 175
Total $643
Shared markets and state facility assessments
The Company is required to participate in assigned risk plans, reinsurance facilities and joint underwriting associations in various states that provide insurance coverage to individuals or entities that otherwise are unable to purchase such coverage from private insurers.
The Company routinely reviews its exposure to assessments from these plans, facilities and government programs. Underwriting results related to these arrangements, which tend to be adverse, have been immaterial to the Company’s results of operations. Because of the Company’s participation, it may be exposed to losses that surpass the capitalization of these facilities and/or assessments from these facilities.
Florida Citizens Castle Key is subject to assessments from Citizens Property Insurance Corporation in the state of Florida (“FL Citizens”), which was initially created by the state of Florida to provide insurance to property owners unable to obtain coverage in the private insurance market. FL Citizens, at the discretion and direction of its Board of Governors (“FL Citizens Board”), can levy a regular assessment on assessable insurers and assessable insureds for a deficit in any calendar year up to a maximum of the greater of: 2% of the projected deficit or 2% of the aggregate statewide direct written premium for the prior calendar year. The base of assessable insurers includes all property and casualty premiums in the state, except workers’ compensation, medical malpractice, accident and health insurance and policies written under the NFIP. An insurer may recoup a regular assessment through a surcharge to policyholders. In order to recoup this assessment, an insurer must file for a policy surcharge with the Florida Office of Insurance Regulation (“FL OIR”)OIR at least fifteen days prior to imposing the surcharge on policies. If a deficit remains after the regular assessment, FL Citizens’Citizens can also levy emergency assessments in the current and subsequent years. Companies are
required to collect the emergency assessments directly from residential property policyholders and remit to FL Citizens as collected. Pursuant to an Order issued by the FL OIR,Currently, the emergency assessment is zero0 for all policies issued or renewed on or after July 1, 2015. FL Citizens’s initial estimates indicated sufficient resources to cover the losses from Hurricane Irma which will not result in the levy of an assessment.
Louisiana Citizens The Company is also subject to assessments from Louisiana Citizens Property Insurance Corporation (“LA Citizens”). LA Citizens can levy a regular
assessment on participating companies for a deficit in any calendar year up to a maximum of the greater of 10% of the calendar year deficit or 10% of Louisiana direct property premiums industry-wide for the prior calendar year. If the plan year deficit exceeds the amount that can be recovered through Regular Assessments, LA Citizens may fund the remaining deficit by issuing revenue assessment bonds in the capital markets.  LA Citizens then declares Emergency Assessments each year to provide debt service on the bonds until they are retired.  Companies writing assessable lines must surcharge their policyholders Emergency Assessments in the percentage established annually by LA Citizens and must remit amounts collected to the bond trustee on a quarterly basis. Emergency assessments to pay off bonds issued in 2007 for the hurricanes of 2005 will continue until 2025.
Florida Hurricane Catastrophe Fund Castle Key participates in the mandatory coverage provided by the FHCF and therefore has access to reimbursements on certain qualifying Florida hurricane losses from the FHCF (see Note 10), and has exposure to assessments and pays annual premiums to the FHCF for this reimbursement protection. The FHCF has the authority to issue bonds to pay its obligations to insurers participating in the mandatory coverage in excess of its capital balances. Payment of these bonds is funded by emergency assessments on all property and casualty premiums in the state, except workers’ compensation, medical malpractice, accident and health insurance and policies written under the NFIP. The FHCF emergency assessments are limited to 6% of premiums per year beginning the first year in which reimbursements require bonding, and up to a total of 10% of premiums per year for assessments in the second and subsequent years, if required to fund additional bonding. Pursuant to an Order issued by the FL OIR, the emergency assessment is zero for all policies issued or renewed on or after January 1, 2015. The FHCF issued $2 billion in pre-event bonds in 2013 to build their capacity to reimburse member companies’ claims. The FHCF plans to fund these pre-event bonds through current FHCF cash flows.
Facilities such as FL Citizens and LA Citizens and the FHCF are generally designed so that the ultimate cost is borne by policyholders; however, the exposure to assessments from these facilities and the availability of recoupments or premium rate increases may not offset each other in the Company’s financial statements.

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Moreover, even if they do offset each other, they may not offset each other in financial statements for the same fiscal period due to the ultimate timing of the assessments and recoupments or premium rate increases, as well as the possibility of policies not being renewed in subsequent years.
California Earthquake Authority Exposure to certain potential losses from earthquakes in California is limited by the Company’s participation in the California Earthquake Authority (“CEA”), which provides insurance for California earthquake losses. The CEA is a privately-financed, publicly-managed state agency created to provide insurance coverage for earthquake damage. Insurers selling homeowners insurance in California are required to offer earthquake insurance to their customers either through their company or by participation in the CEA. The Company’s homeowners policies continue to include coverages for losses caused by explosions, theft, glass breakage and fires following an earthquake, which are not underwritten by the CEA.
As of September 30, 2017,October 31, 2019, the CEA’s capital balance was approximately $5.43$6.01 billion. Should losses arising from an earthquake cause a deficit in the CEA, an

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additional $685$721 million would be obtained from the proceeds of revenue bonds the CEA may issue, an existing $7.51$8.26 billion reinsurance layer, $1.0 billion from policyholders surcharge, and finally, if needed, assessments on participating insurance companies. Participating insurers are required to pay an assessment, currently estimated not to exceed $1.66 billion, if the capital of the CEA falls below $350 million. Participating insurers are required to pay a second additional assessment, currently estimated not to exceed $54 million, if aggregate CEA earthquake losses exceed $15.33 billion and the capital of the CEA falls below $350 million. Within the limits previously described, the assessment could be intended to restore the CEA’s capital to a level of $350 million. There is no provision that allows insurers to recover assessments through a premium surcharge or other mechanism. The CEA’s projected aggregate claim paying capacity is $15.33$17.65 billion as of September 30, 2017October 31, 2019 and if an event were to result in claims greater than its capacity, affected policyholders may be paid a prorated portion of their covered losses, paid on an installment basis, or no payments may be made if the claim paying capacity of the CEA is insufficient.
All future assessments on participating CEA insurers are based on their CEA insurance market share as of December 31 of the preceding year. As of December 31, 2016,2018, the Company’s market share was 11.2%9.8%. The Company does not expect its market share to materially change. At this level, the Company’s maximum possible CEA assessment would be $191$162 million during 2018.2020. These amounts are re-evaluated by the board of directors of the CEA on an annual basis. Accordingly, assessments from the CEA for a particular quarter or annual period may be material to the results of operations and cash flows, but not the financial position of the Company. Management believes the Company’s exposure to earthquake losses in California has been significantly reduced as a result of its participation in the CEA.
Texas Windstorm Insurance Association The Company participates as a member of the Texas Windstorm Insurance Association (“TWIA”), which provides wind and hail property coverage to coastal risks unable to procure coverage in the voluntary market. Wind and hail coverage is written on a TWIA-issued policy. TWIA follows a funding structure first utilizing currently available funds set aside from current and prior years. Under the current law, to the extent losses exceed premiums received from policyholders, TWIA utilizes a combination of reinsurance, and TWIA issued securities, as well as member and policyholder assessments to fund its payments of losses. Reinsurance is procured annually in an amount determined byloss payments.
During 2019, the TWIA board. Once those currently available fundsBoard announced assessments primarily related to Hurricane Harvey for which the Company’s share was $12 million. These costs were recorded in property and available reinsurance are utilized, TWIA could issue up to $1 billioncasualty insurance claims and claims expense as catastrophe losses on the Consolidated Statements of securities, which will be repaid by billing policyholders and assessing participating insurers. The Company’s current participation ratio is approximately 13.6% based upon its proportion of the premiums written.Operations. Any assessments from TWIA for a particular quarter or annual period may be material to the results of operations and cash flows, but not to the financial position of the Company.
Texas Fair Plan Association The Company participates as a member of the Texas Fair Plan Association (“FAIR Plan”), which provides residential property insurance to inland areas designated as
underserved by the Commissioner of Insurance and the applicant(s) are unable to procure coverage in the voluntary market. The FAIR Plan issues insurance policies, like an insurance company, and it also functions as a pooling mechanism that allocates premiums, claims and expenses back to the insurance industry. As a result of the losses incurred related to Hurricane Harvey, in 2017 the FAIR Plan Board unanimously voted to approve its first ever member assessment of which the Company’s share is expected to bewas $8 million based on total direct premium written in Texas. The Company's portion of the assessment was recorded as a liability as of December 31, 2017. Insurers are permitted to recover the assessment through either a premium surcharge applied to existing customers over a three-year period or increased rates, but the ability to fully recover the assessment may be impacted by market conditions or other factors. 
North Carolina Reinsurance Facility The North Carolina Reinsurance Facility (“NCRF”) provides automobile liability insurance to drivers that insurers are not otherwise willing to insure. All insurers licensed to write automobile insurance in North Carolina are members of the NCRF. Premiums, losses and expenses are ceded to the NCRF. North Carolina law allows the NCRF to recoup operating losses for certain insureds through a surcharge to policyholders. As of September 30, 2017, the NCRF reported a deficit of $310 million in members’ equity. The NCRF implemented a loss recoupment surcharge on all private passenger policies becoming effective October 1, 2017 through March 31, 2018. Member companies are assessed the recoupment surcharge. The loss recoupment surcharge will be adjusted at April 1, 2018 and discontinued once losses are recovered. The NCRF results are shared by the member companies in

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proportion to their respective North Carolina automobile liability writings. As a result, the NCRF also has the ability to assess member Companies for recoupment of losses calculated on a pro-rata basis across member companies based on participation ratios, determined annually. For fiscal year ending September 30, 2017, the net loss was $50 million, including $1.0 billion of earned premiums, $173 million of certain private passenger auto risk recoupment and $149 million of member loss recoupments. As of December 31, 2017, the NCRF reinsurance recoverable on paid claims is $12.5 million and reinsurance recoverable on unpaid claims is $73.8 million. Paid recoverable balances, if covered, are typically settled within sixty days of monthly filing.
North Carolina Joint Underwriters Association The North Carolina Joint Underwriters Association (“NCJUA”) was created to provide property insurance for properties (other than the state’s beach and coastal areas) that insurers are not otherwise willing to insure. All insurers licensed to write property insurance in North Carolina are members of the NCJUA. Premiums, losses and expenses of the NCJUA are shared by the member companies in proportion to their respective North Carolina property insurance writings. Member companies participate in plan deficits or surpluses based on their participation ratios, which are determined annually. The Company had a $4.6$5 million receivable from the NCJUA at December 31, 2017,2019 representing our participation in the NCJUA’s surplusdeficit of $37.8$29 million for all open years.
North Carolina Insurance Underwriting Association The North Carolina Insurance Underwriting Association (“NCIUA”) provides windstorm and hail coverage as well as homeowners policies for properties located in the state’s beach and coastal areas that insurers are not otherwise willing to insure. All insurers licensed to write residential and commercial property insurance in North Carolina are members of the NCIUA. Members are assessed in proportion to their North Carolina residential and commercial property insurance writings, which is determined annually and varies by coverage, for plan deficits. As of December 31, 2017,2019, the NCIUA had a surplus of $1.5 billion.$439 million. No member company shall beis entitled to the distribution of any portion of the Association’s surplus. The Company does not recognize any interest related to this surplus. Legislation in 2009 capped insurers’ assessments for losses incurred in any calendar year at $1$1.00 billion. Subsequent to an industry assessment of $1$1.00 billion, if the plan continues to require funding, it may authorize insurers to assess a 10% catastrophe recovery charge on each property insurance policy statewide to be remitted to the plan.
Other programs The Company is also subject to assessments by the NCRF and the FHCF, which are described in Note 10.
Guaranty funds
Under state insurance guaranty fund laws, insurers doing business in a state can be assessed, up to prescribed limits, for certain obligations of insolvent

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insurance companies to policyholders and claimants. Amounts assessed to each company are typically related to its proportion of business written in each state. The Company’s policy is to accrue assessments when the entity for which the insolvency relates has
met its state of domicile’s statutory definition of insolvency, the amount of the loss is reasonably estimable and the related premium upon which the assessment is based is written. In most states, the definition is met with a declaration of financial insolvency by a court of competent jurisdiction. In certain states there must also be a final order of liquidation. Since most states allow a credit against premium or other state related taxes for assessments, an asset is recorded based on paid and accrued assessments for the amount the Company expects to recover on the respective state’s tax return and is realized over the period allowed by each state. As of December 31, 20172019 and 2016,2018, the liability balance included in other liabilities and accrued expenses was $12$13 million and $4$12 million, respectively. The related premium tax offsets included in other assets were $19$15 million and $9$16 million as of December 31, 20172019 and 2016,2018, respectively.
Guarantees
The Company provides residual value guarantees on Company leased automobiles. If all outstanding leases were terminated effective December 31, 2017, the Company’s maximum obligation pursuant to these guarantees, assuming the automobiles have no residual value, would be $27 million as of December 31, 2017. The remaining term of each residual value guarantee is equal to the term of the underlying lease that ranges from less than one year to four years. Historically, the Company has not made any material payments pursuant to these guarantees.
Related to the sale of LBL on April 1, 2014, ALIC agreed to indemnify Resolution Life Holdings, Inc. in connection with certain representations, warranties and covenants of ALIC, and certain liabilities specifically excluded from the transaction, subject to specific contractual limitations regarding ALIC’s maximum obligation. Management does not believe these indemnifications will have a material effect on results of operations, cash flows or financial position of the Company.
Related to the disposal through reinsurance of substantially all of its variable annuity business to Prudential in 2006, the Company and its consolidated subsidiaries, ALIC and ALNY, have agreed to indemnify Prudential for certain pre-closing contingent liabilities (including extra-contractual liabilities of ALIC and ALNY and liabilities specifically excluded from the transaction) that ALIC and ALNY have agreed to retain. In addition, the Company, ALIC and ALNY will each indemnify Prudential for certain post-closing liabilities that may arise from the acts of ALIC, ALNY and their agents, including certain liabilities arising from ALIC’s and ALNY’s provision of transition services. The reinsurance agreements contain no limitations or indemnifications with regard to insurance risk transfer and transferred all of the future risks and responsibilities for performance on the underlying variable annuity contracts to Prudential, including those related to benefit guarantees. Management does not believe this agreement will have a material effect on results of operations, cash flows or financial position of the Company.
In the normal course of business, the Company provides standard indemnifications to contractual counterparties in connection with numerous transactions, including acquisitions and divestitures. The types of indemnifications typically provided

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include indemnifications for breaches of representations and warranties, taxes and certain other liabilities, such as third partythird-party lawsuits. The indemnification clauses are often standard contractual terms and are entered into in the normal course of business based on an assessment that the risk of loss would be remote. The terms of the indemnifications vary in duration and nature. In many cases, the maximum obligation is not explicitly stated and the contingencies triggering the obligation to indemnify have not occurred and are not expected to occur. Consequently, the maximum amount of the obligation under such indemnifications is not determinable. Historically, the Company has not made any material payments pursuant to these obligations.
Related to the sale of Lincoln Benefit Life Company on April 1, 2014, ALIC agreed to indemnify Resolution Life Holdings, Inc. in connection with certain representations, warranties and covenants of ALIC, and certain liabilities specifically excluded from the transaction, subject to specific contractual limitations regarding ALIC’s maximum obligation. Management does not believe these indemnifications will have a material effect on results of operations, cash flows or financial position of the Company.
The aggregate liability balance related to all guarantees was not material as of December 31, 2017.2019.
Regulation and compliance
The Company is subject to extensive laws, regulations, administrative directives, and regulatory actions. From time to time, regulatory authorities or
legislative bodies seek to influence and restrict premium rates, require premium refunds to policyholders, require reinstatement of terminated policies, prescribe rules or guidelines on how affiliates compete in the marketplace, restrict the ability of insurers to cancel or non-renew policies, require insurers to continue to write new policies or limit their ability to write new policies, limit insurers’ ability to change coverage terms or to impose underwriting standards, impose additional regulations regarding agentagency and broker compensation, regulate the nature of and amount of investments, impose fines and penalties for unintended errors or mistakes, impose additional regulations regarding cybersecurity and privacy, and otherwise expand overall regulation of insurance products and the insurance industry. In addition, the Company is subject to laws and regulations administered and enforced by federal agencies, international agencies, and other organizations, including but not limited to the Securities and Exchange Commission,SEC, the Financial Industry Regulatory Authority, the Department of Labor, the U.S. Equal Employment Opportunity Commission, and the U.S. Department of Justice. The Company has established procedures and policies to facilitate compliance with laws and regulations, to foster prudent business operations, and to support financial reporting. The Company routinely reviews its practices to validate compliance with laws and regulations and with internal procedures and policies. As a result of these reviews, from time to time the Company may decide to modify some of its procedures and policies. Such modifications, and the reviews that led to them, may be accompanied by payments being made and costs being incurred. The ultimate changes and eventual effects of these actions on the Company’s business, if any, are uncertain.
Legal and regulatory proceedings and inquiries
The Company and certain subsidiaries are involved in a number of lawsuits, regulatory inquiries, and other legal proceedings arising out of various aspects of its business.
Background These matters raise difficult and complicated factual and legal issues and are subject to many uncertainties and complexities, including the underlying facts of each matter; novel legal issues; variations between jurisdictions in which matters are being litigated, heard, or investigated; changes in assigned judges; differences or developments in applicable laws and judicial interpretations; judges reconsidering prior rulings; the length of time before many of these matters might be resolved by settlement, through litigation, or otherwise; adjustments with respect to anticipated trial schedules and other proceedings; developments in similar actions against other companies; the fact that some of the lawsuits are putative class actions in which a class has not been certified and in which the purported class may not be clearly defined; the fact that some of the lawsuits involve multi-state class actions in which the applicable law(s) for the claims at issue is in dispute and therefore unclear; and the challenging legal environment faced by corporations and insurance companies.

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The outcome of these matters may be affected by decisions, verdicts, and settlements, and the timing of such decisions, verdicts, and settlements, in other individual and class action lawsuits that involve the Company, other insurers, or other entities and by other legal, governmental, and regulatory actions that involve the Company, other insurers, or other entities. The outcome may also be affected by future state or federal legislation, the timing or substance of which cannot be predicted.
In the lawsuits, plaintiffs seek a variety of remedies which may include equitable relief in the form of injunctive and other remedies and monetary relief in the form of contractual and extra-contractual damages. In some cases, the monetary damages sought may include punitive or treble damages. Often specific information about the relief sought, such as the amount of damages, is not available because plaintiffs have not requested specific relief in their pleadings. When specific monetary demands are made, they are often set just below a state court jurisdictional limit in order to seek the maximum amount available in state court, regardless of the specifics of the case, while still avoiding the risk of removal to federal court. In Allstate’s experience, monetary demands in pleadings bear little relation to the ultimate loss, if any, to the Company.
In connection with regulatory examinations and proceedings, government authorities may seek various forms of relief, including penalties, restitution, and changes in business practices. The Company may not be advised of the nature and extent of relief sought until the final stages of the examination or proceeding.
Accrual and disclosure policy The Company reviews its lawsuits, regulatory inquiries, and other legal proceedings on an ongoing basis and follows appropriate accounting guidance when making accrual and disclosure decisions. The Company establishes accruals for such matters at management’s best estimate when the Company assesses that it is probable that a loss has been incurred and the amount

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of the loss can be reasonably estimated. The Company does not establish accruals for such matters when the Company does not believe both that it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. The Company’s assessment of whether a loss is reasonably possible, or probable, is based on its assessment of the ultimate outcome of the matter following all appeals. The Company does not include potential recoveries in its estimates of reasonably possible or probable losses. Legal fees are expensed as incurred.
The Company continues to monitor its lawsuits, regulatory inquiries, and other legal proceedings for further developments that would make the loss contingency both probable and estimable, and accordingly accruable, or that could affect the amount of accruals that have been previously established. There may continue to be exposure to loss in excess of any amount accrued. Disclosure of the nature and amount of an accrual is made when there have been sufficient legal and factual developments such that the
Company’s ability to resolve the matter would not be impaired by the disclosure of the amount of accrual.
When the Company assesses it is reasonably possible or probable that a loss has been incurred, it discloses the matter. When it is possible to estimate the reasonably possible loss or range of loss above the amount accrued, if any, for the matters disclosed, that estimate is aggregated and disclosed. Disclosure is not required when an estimate of the reasonably possible loss or range of loss cannot be made.
For certain of the matters described below in the “Claims related proceedings” and “Other proceedings” subsections, the Company is able to estimate the reasonably possible loss or range of loss above the amount accrued, if any. In determining whether it is possible to estimate the reasonably possible loss or range of loss, the Company reviews and evaluates the disclosed matters, in conjunction with counsel, in light of potentially relevant factual and legal developments.
These developments may include information learned through the discovery process, rulings on dispositive motions, settlement discussions, information obtained from other sources, experience from managing these and other matters, and other rulings by courts, arbitrators or others. When the Company possesses sufficient appropriate information to develop an estimate of the reasonably possible loss or range of loss above the amount accrued, if any, that estimate is aggregated and disclosed below. There may be other disclosed matters for which a loss is probable or reasonably possible, but such an estimate is not possible. Disclosure of the estimate of the reasonably possible loss or range of loss above the amount accrued, if any, for any individual matter would only be considered when there have been sufficient legal and factual developments such that the Company’s ability to resolve the matter would not be impaired by the disclosure of the individual estimate.
The Company currently estimates that the aggregate range of reasonably possible loss in excess of the amount accrued, if any, for the disclosed matters
where such an estimate is possible is zero0 to $240$75 million, pre-tax. This disclosure is not an indication of expected loss, if any. Under accounting guidance, an event is “reasonably possible” if “the chance of the future event or events occurring is more than remote but less than likely” and an event is “remote” if “the chance of the future event or events occurring is slight.” This estimate is based upon currently available information and is subject to significant judgment and a variety of assumptions, and known and unknown uncertainties. The matters underlying the estimate will change from time to time, and actual results may vary significantly from the current estimate. The estimate does not include matters or losses for which an estimate is not possible. Therefore, this estimate represents an estimate of possible loss only for certain matters meeting these criteria. It does not represent the Company’s maximum possible loss exposure. Information is provided below regarding the nature of all of the disclosed matters and, where specified, the amount, if any, of plaintiff claims associated with these loss contingencies.

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Due to the complexity and scope of the matters disclosed in the “Claims related proceedings” and “Other proceedings” subsections below and the many uncertainties that exist, the ultimate outcome of these matters cannot be predicted and in the Company’s judgment, a loss, in excess of amounts accrued, if any, is not probable. In the event of an unfavorable outcome in one or more of these matters, the ultimate liability may be in excess of amounts currently accrued, if any, and may be material to the Company’s operating results or cash flows for a particular quarterly or annual period. However, based on information currently known to it, management believes that the ultimate outcome of all matters described below, as they are resolved over time, is not likely to have a material effect on the financial position of the Company.
Claims related proceedings
The Company is litigating a class action casemanaging various disputes in California in which the plaintiffs allege off-the-clock wage and hour claims. Plaintiffs seek recovery of unpaid compensation, liquidated damages, penalties, and attorneys’ fees and costs.
The case of Jack Jimenez, et al. v. Allstate Insurance Company was filed in the U.S. District Court for the Central District of California in September 2010. The plaintiffs allegeFlorida that they worked off-the-clock; they also allege other California Labor Code violations resulting from purported unpaid overtime. In April 2012, the court certified a class that includes all adjusters in the state of California, except auto field adjusters, from September 29, 2006 to final judgment. Allstate appealed the court’s decision to certify the class, firstraise challenges to the Ninth Circuit Court of AppealsCompany’s practices, processes, and thenprocedures relating to the U.S. Supreme Court. The case was scheduledclaims for trial on September 27, 2016. On May 4, 2016, the court vacated that trial date in part because the court had not approved a trial plan. No trial date has been scheduled because the partiespersonal injury protection benefits under Florida auto policies. Medical providers continue to wait forpursue litigation under various theories that challenge the court’s approval of a trial plan.

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In addition toamounts that the California class action,Company pays under the case of Maria Victoria Perez and Kaela Brown, et al. v. Allstate Insurance Company was filed in the U.S. District Court for the Eastern District of New York. Plaintiffs allege that no-fault claim adjusters have been improperly classified as exempt employees under New York Labor Law and the Fair Labor Standards Act. The case was filed in April 2011, and the plaintiffs are seeking unpaid wages, liquidated damages, injunctive relief, compensatory and punitive damages, and attorneys’ fees. On September 16, 2014, the court certified a class of no-fault adjusters under New York Labor Law and refused to decertify a Fair Labor Standards Act class of no-fault adjusters.personal injury protection benefits. There are 105 members of the Fair Labor Standards Actpending putative class actions and 137 members of the New York Labor Law class. The parties are concluding discovery and preparing to seek court approval to file motions for summary judgment. 
Other proceedings litigation involving individual plaintiffs. The Company is defending a consolidated proceeding relatingvigorously asserting both procedural and substantive defenses to the reorganization of its agent sales force in 2000, when the Company discontinued employee agent programs, terminated the contracts of its employee agents, and offered those agents the opportunity to become Allstate Exclusive Agent independent contractors or to take severance benefits in exchange for a release of claims. these lawsuits.
Other proceedings The consolidated proceeding, captioned Gene Romero, et al. v. Allstate Insurance Company, et al., is pending in the United States District Court for the Eastern District of Pennsylvania.
This matter has a long and complex history, only relevant portions of whichstockholder derivative actions described below are summarized here. The case began in 2001 as two separate putative class actions filed by approximately 32 former employee agents. In one case, plaintiffs challenged the reorganization alleging claims under the Age Discrimination in Employment Act (“ADEA”), interference with benefits under ERISA, breach of contract, and breach of fiduciary duty. Plaintiffs also challenged the release of claims on various grounds including alleging that the release was retaliatory under the ADEA and ERISA. In the other case, plaintiffs challenged certain amendments to the Agents Pension Plan and sought to have service as Exclusive Agent independent contractors count toward eligibility for benefits. Plaintiffs sought various relief, including back pay, compensatory and punitive damages, liquidated damages, lost investment capital, loss of benefits, repeal of the challenged plan amendments and attorneys’ fees.
In February, 2014, the court addressed the validity and enforceability of the release and determined that the question of whether the releases were voluntarily signed raised disputed issues of fact to be resolved at trial. The court also held that the release, if valid, would bar all claims. In late 2014, the courtdenied plaintiffs’ motion to certify a class for purposes of determining whether the releases were signed voluntarily and ordered that all statutes of limitations would resume running, after which approximately 460 additional individual plaintiffs filed separate similar lawsuits or sought to intervene.
A jury trial was held in June, 2015, to determine whether the releases of ten plaintiffs were knowingly and voluntarily signed. The jury found that two plaintiffs signed their releases voluntarily and eight plaintiffs did not.
On May 2, 2016, a consolidated amended complaint was filed on behalf of 498 plaintiffs, most of whom had previously filed separate lawsuits or intervened. On July 6, 2016, the court denied the Company’s motion to dismiss plaintiffs’ state law breach of contract and fiduciary duty claims but granted dismissal of plaintiffs’ retaliation claims under the ADEA and ERISA challenging the release of claims.
The court then separated the case into phases to address “common issues” in plaintiffs’ claims, beginning with: (a) “Phase I” addressing claims by 118 plaintiffs alleging that certain plan amendments violated ERISA’s anti-cutback provision by eliminating an accrued benefit and (b) “Phase II” addressing all plaintiffs’ claims for alleged interference with employee benefits under ERISA and disparate impact under the ADEA.
A bench trial on Phase I claims was held in December, 2016. The court ruled that (i) the Company’s 1991 amendments to the Plan did not violate ERISA by improperly cutting back on plaintiffs’ benefits, and (ii) the Company’s interpretation of the Plan’s definition of “retire” violated ERISA’s anti-cutback rule. The court required the parties to provide further information, in the form of an accounting, to determine whether any plaintiffs suffered a loss based on any such cutback. Plaintiffs have asserted that only two of the 118 plaintiffs suffered a loss as a result of the court’s order. The Company contends that no plaintiff suffered a compensable loss and that judgment should be entered in favor of the Company. We await a final ruling by the court.
In Phase II, the court granted the Company’s motion for summary judgment on both the ADEA disparate impact and ERISA interference with benefits claims.  This ruling resolved these claims in the trial court as to all plaintiffs.
In June, 2017, the court entered an order establishing Phases III and IV of the litigation. In Phase III, the remaining claims of the eight individual plaintiffs who reside in the Eastern District of Pennsylvania were to be litigated, possibly culminating in two separate jury trials in early 2018. The Company filed several motions for summary judgment on the Phase III claims. The court granted the Company’s motion as to the Phase III plaintiffs’ ADEA disparate treatment claims and as to a retaliation claim that had been asserted by one of the Phase III plaintiffs. The court denied the Company’s motion on the Phase III plaintiffs’ breach of contract and breach of fiduciary duty claims.
The Company and 85 individual plaintiffs, including all eight of the Phase III plaintiffs whose remaining claims were set for trial in early 2018, reached agreements in principle to settle all claims of those plaintiffs on a confidential basis, subject to negotiating and executing appropriate written settlement

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agreements. Four other plaintiffs have voluntarily dismissed their claims leaving 410 plaintiffs in this litigation.
The parties have substantially completed written discovery relating to the claims of the remaining plaintiffs (Phase IV of the litigation). On January 30, 2018, the court decided two separate summary judgment motions filed by the Company with respect to the Phase IV claims. The court (i) granted summary judgment in the Company’s favor on the claims by twenty-seven Phase IV plaintiffs alleging that the Company improperly retaliated against them by filing counterclaims to their original complaint; and (ii) declined to decide whether the remaining Phase IV plaintiffs’ age discrimination (disparate treatment) claims should be dismissed due to plaintiffs’ failure to exhaust administrative remedies, finding that this is not a common issue. The court has yet to decide the proper venue for resolution of the remaining plaintiffs’ individual claims.
The final resolution of these matters is subject to various uncertainties and complexities including how trials, post-trial motions, possible appeals with respect to the validity of the release, and any rulings on the merits will be resolved.
The below shareholder derivative action is disclosed pursuant to SEC disclosure requirements for these types of matters, and thematters. The putative class action has beenalleging violations of the federal securities laws is disclosed because both matters involveit involves similar allegations. On August 3, 2017, a plaintiff allegingallegations to be a stockholderthose made in the Companystockholder derivative actions.
Biefeldt / IBEW Consolidated Action. Two separately filed stockholder derivative actions have been consolidated into a shareholder derivative complaintsingle proceeding that is pending in the Circuit Court for Cook County, Illinois, Chancery Division. The action is styled original complaint in the first-filed of those actions, Biefeldt v. Wilson, et al., Case No.was filed on August 3, 2017, CH 10676 (Cook County, Ill.). In the complaint,in that court by a plaintiff purports to assert claims on behalfalleging that she is a stockholder of the CompanyCompany. On June 29, 2018, the court granted defendants’ motion to dismiss that complaint for alleged breaches of fiduciary duty basedfailure to make a pre-suit demand on allegations that are similarthe Allstate Board before instituting the suit, but granted the plaintiff permission to those assertedfile an amended complaint. The original complaint in IBEW Local No. 98 Pension Fund v. Wilson, et al., was filed on April 12, 2018, in the securitiessame court by another plaintiff alleging to be a stockholder of the Company. After the court issued its dismissal decision in the Biefeldt action, described below. Thethe plaintiffs agreed to consolidate the two actions and filed a consolidated amended complaint names as defendantsnaming the Company’s chairman, president and chief executive officer, its former president, who retired on February 23, 2018, itsand certain present or former chief financial officer, who is now the Company’s vice chairman and the members of the board of directors. In that complaint, the plaintiffs allege that the directors duringand officer defendants breached their fiduciary duties to the period of the allegedCompany in connection with allegedly material misstatements or omissions regardingconcerning the Company’s automobile insurance claim frequency statistics and the reasons for a claim frequency increase for Allstate
brand auto claims frequency.insurance between October 2014 and August 3, 2015. The factual allegations are substantially similar to those at issue in In re The Allstate Corp. Securities Litigation. The plaintiffs further allege that a senior officer and several outside directors engaged in stock option exercises allegedly while in possession of material nonpublic information. The plaintiffs seek, on behalf of the Company, an unspecified amount of damages and various forms of equitable relief. Defendants moved to dismiss the consolidated complaint on September 24, 2018 for failure to make a demand on the Allstate Board. On May 14, 2019, the court granted the defendants’ motion to dismiss the complaint, but allowed the plaintiffs leave to file a second consolidated amended complaint by June 11, 2019. On June 3, 2019, the plaintiffs filed a motion to stay the action, or in the alternative defer the filing of the second consolidated amended complaint, to allow the plaintiffs to conduct an inspection of the Company’s books and records. The parties reached a compromise by which the Company produced certain board materials and the deadline for the plaintiffs to file the second consolidated amended complaint was extended. On September 17, 2019, the plaintiffs filed a second consolidated amended complaint. Defendants moved to dismiss the complaint on November 13, 2017.1, 2019 for failure to make a demand on the Allstate Board.
In Sundquist v. Wilson, et al., another plaintiff alleging to be a stockholder of the Company filed a stockholder derivative complaint in the United States District Court for the Northern District of Illinois on May 21, 2018. The complaintplaintiff seeks, on behalf of the Company, an unspecified amount of damages and various forms of equitable relief. The complaint names as defendants the Company’s chairman, president and chief executive officer, its former president, its former chief financial officer, who is now the Company’s vice chairman, and certain present or former members of the board of directors.
The complaint alleges breaches of fiduciary duty based on allegations similar to those asserted in In November 2016,re TheAllstate Corp. Securities Litigation as well as state law “misappropriation” claims based on stock option transactions by the Company’s chairman, president and chief executive officer, its former chief financial officer, who is now the Company’s vice chairman, and certain members of the board of directors. Defendants moved to dismiss and/or stay the complaint on August 7, 2018. On December 4, 2018, the court granted the defendants’ motion and stayed the case pending the resolution of the consolidated Biefeldt/IBEW matter.
Mims v. Wilson, et al., is an additional stockholder derivative action filed on February 12, 2020 in the United States District Court for the Northern District of Illinois. The plaintiff seeks, on behalf of the Company, an unspecified amount of damages and various forms of equitable relief. The complaint names as defendants the Company’s chairman, president and chief executive officer, its former president, its former chief financial officer, who is now the Company’s vice chairman, and certain present or former members of the board of directors. The complaint alleges breaches

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of fiduciary duty and unjust enrichment based on allegations similar to those asserted in In re The Allstate Corp. Securities Litigation.
Inre The Allstate Corp. Securities Litigation is a putativecertified class action was filed on November 11, 2016 in the United States District Court for the Northern District of Illinois against the Company and severaltwo of its officers asserting claims under the federal securities laws. The action is titled In re ThePlaintiffs allege that they purchased Allstate Corp. Securities Litigation, No. 1:16-cv-10510 (N.D. Ill.). In March 2017, lead plaintiffs filed a consolidated amended complaint. Incommon stock during the complaint, plaintiffsclass period and suffered damages as the result of the conduct alleged. Plaintiffs seek an unspecified amount of damages, costs, attorney’s fees, and other relief as the court deems appropriate. Plaintiffs allege that the Company and certain senior officers made allegedly material misstatements or omissions concerning claim frequency statistics and the reasons for a claim frequency increase for Allstate brand auto insurance during the period frombetween October 29, 2014 toand August 3, 2015. The complaint
Plaintiffs’ further allegesallege that a
senior officer engaged in stock option exercises and sales during that time allegedly while in possession of material nonpublic information about Allstate brand auto insurance claim frequency that had not been disclosed.frequency. The consolidated amended complaint names as defendants the Company, its chairman, president and chief executive officer, and its former president. Plaintiffs assert claims under sections 10(b) and 20(a) ofpresident are the Securities Exchange Act of 1934, and Rule 10b-5 promulgated thereunder. On June 1, 2017, all defendants filed motionsnamed defendants. After the court denied their motion to dismiss on February 27, 2018, defendants answered the consolidated amended complaint, for failure to state a claim. Briefing on the motion was completed in September 2017. The Company and the other defendants disputedenying plaintiffs’ allegations that there was any misstatement or omission or other misconduct. The complaint seeks an unspecified amountOn June 22, 2018, plaintiffs filed their motion for class certification, which was fully briefed as of damages, costs and attorney’s fees and such other relief asJanuary 11, 2019. On September 12, 2018, the court deems appropriate.allowed the lead plaintiffs to amend their complaint to add the City of Providence Employee Retirement System as a proposed class representative.
The amended complaint was filed the same day. On March 26, 2019, the court granted plaintiffs’ motion for class certification and certified a class consisting of all persons who purchased Allstate common stock between October 29, 2014 and August 3, 2015. On April 9, 2019, defendants filed with the Seventh Circuit Court of Appeals a petition for permission to appeal this ruling pursuant to Federal Rule of Civil Procedure 23 (f) and the Court of Appeals granted that petition on April 25, 2019. The appeal was fully briefed as of July 31, 2019, and the Seven Circuit Court of Appeals heard oral argument on September 18, 2019.
Asbestos and environmental
Management believes its net loss reserves for asbestos, environmental and other discontinued lines exposures are appropriately established based on available facts, technology, laws and regulations. However, establishing net loss reserves for asbestos, environmental and other discontinued lines claims is subject to uncertainties that are much greater than those presented by other types of claims. The ultimate cost of losses may vary materially from recorded amounts, which are based on management’s best estimate. Among the complications are lack of historical data, long reporting delays, uncertainty as to the number and identity of insureds with potential exposure and unresolved legal issues regarding policy
coverage; unresolved legal issues regarding the determination, availability and timing of exhaustion of policy limits; plaintiffs’ evolving and expanding theories of liability; availability and collectability of recoveries from reinsurance; retrospectively determined premiums and other contractual agreements; estimates of the extent and timing of any contractual liability; the impact of bankruptcy protection sought by various asbestos producers and other asbestos defendants; and other uncertainties.
There are also complex legal issues concerning the interpretation of various insurance policy provisions and whether those losses are covered, or were ever intended to be covered, and could be recoverable through retrospectively determined premium, reinsurance or other contractual agreements. Courts have reached different and sometimes inconsistent conclusions as to when losses are deemed to have occurred and which policies provide coverage; what types of losses are covered; whether there is an insurer obligation to defend; how policy limits are determined; how policy exclusions and conditions are applied and interpreted; and whether clean-up costs represent insured property damage. Further, insurers and claims administrators acting on behalf of insurers are increasingly pursuing evolving and expanding theories of reinsurance coverage for asbestos and environmental losses. Adjudication of reinsurance coverage is predominately decided in confidential arbitration proceedings which may have limited precedential or predictive value further complicating management’s ability to estimate

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probable loss for reinsured asbestos and environmental claims. Management believes these issues are not likely to be resolved in the near future, and the ultimate costs may vary materially from the amounts currently recorded resulting in material changes in loss reserves. In addition, while the Company believes that improved actuarial techniques and databases have assisted in its ability to estimate
asbestos, environmental, and other discontinued lines net loss reserves, these refinements may subsequently prove to be inadequate indicators of the extent of probable losses. Due to the uncertainties and factors described above, management believes it is not practicable to develop a meaningful range for any such additional net loss reserves that may be required.

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Note 15
Income Taxes


The Company and its domestic subsidiaries file a consolidated federal income tax return. Tax liabilities and benefits realized by the consolidated group are allocated as generated by the respective entities.
The Internal Revenue Service (“IRS”) is currently examining the Company’s 2013 and 2014 federal income tax returns and the exam is expected to be complete in the first quarter of 2018. The IRS has also begun their examination of the Company’s 2015 and 2016 federal income tax returns. The Company’s tax years prior to 2013 have been examined by the IRS and the statute of limitations has expired on those years. Any adjustments that may result from IRS examinations of the Company’s tax returns are not expected to have a material effect on the results of operations, cash flows or financial position of the Company.
Tax Reform On December 22, 2017, Public Law 115-97, known as the Tax Cuts and Jobs Act of 2017 (“Tax Legislation”) became effective. The Tax Legislation impacts the Company generally in four areas:
1.Amends the U.S. Internal Revenue Code of 1986, as amended, which among other items, permanently reduces the corporate income tax rate from a maximum of 35% to 21% beginning January 1, 2018. 
2.Changes international taxation to a modified territorial tax system whereby profits from non-U.S. subsidiaries will generally be taxed only in their local jurisdictions. 
3.Contains several other provisions, such as limitations of deductibility of executive compensation, meals and entertainment and lobbying expenses and changes to the dividends received deduction.
4.Affects the timing of certain tax deductions for reserves and deferred acquisition costs, but does not impact the Company’s overall income tax expense.
Deferred income taxes result from temporary differences between the tax basis of assets and liabilities and their reported amounts in the financial statements that will result in taxable or deductible amounts in future years. Deferred tax assets and liabilities are measured using enacted tax rates expected to apply to taxable income in years in which those temporary differences are expected to be recovered or settled. Deferred tax assets and liabilities are adjusted through income tax expense as changes in tax laws or rates are enacted.
Regulatory tax examinations The Company revalued its deferred tax assetsInternal Revenue Service (“IRS”) is currently examining the Company’s 2015 and liabilities at the new corporate2016 federal income tax rate.returns and is expected to complete its exam by mid-2020. The transition2017 and 2018 audit cycle is expected to begin
mid-2020. The 2013 and 2014 federal income tax return audit is complete through the modified territorial system for international taxation requiredexam phase and the Company to recognizehas reached a liabilitytentative agreement on one outstanding issue, pending final review by the Joint Committee of Taxation expected in 2017 based on non-U.S. income2020. Any adjustments that may result from international subsidiaries that had not been repatriated to their U.S. parent company (the “Transition Tax”). The Company recorded a net tax benefit of $506 million, recognized as a reduction to income tax expense in the Company’s Consolidated Statements of Operations for the year ended December 31, 2017. The net benefit was primarily due to re-measurementIRS examinations of the Company’s deferred tax assets and liabilities, partially offsetreturns are not expected to have a material effect on the consolidated financial statements.
Unrecognized tax benefits The Company recognizes tax positions in the consolidated financial statements only when it is more likely than not that the position will be sustained on examination by the impactrelevant taxing authority based on the technical merits of the transitionposition. A position that meets this standard is measured at the largest amount of benefit that will more likely than not be realized on settlement. A liability is established for differences between positions taken in a tax on deemed repatriation of deferred non-U.S. income. The Company’s effective income tax rate for 2017 was 20.1%return and included this one-time benefit of 12.7%.
The impact ofamounts recognized in the Tax Legislation may differ from the Company’s preliminary estimates due to, among other things, changes in interpretations and assumptions the Company has made, guidance that may be issued and actions the Company may take as a result of the Tax Legislation.  The transition tax calculation and the tax expense related to the rate differential on the deferred tax assets and liabilities of the foreign subsidiaries are based on estimated amounts. Any potential adjustments made could be material in relation to the preliminary estimates recorded.consolidated financial statements.
Reconciliation of the change in the amount of unrecognized tax benefits
   For the years ended December 31,
($ in millions) 2019 2018 2017
Balance – beginning of year $70
 $55
 $10
Increase for tax positions taken in a prior year 
 3
 34
Increase for tax positions taken in the current year 
 12
 11
Balance – end of year $70
 $70
 $55

Reconciliation of the change in the amount of unrecognized tax benefits
   For the years ended December 31,
($ in millions) 2017 2016 2015
Balance – beginning of year $10
 $7
 $
Increase for tax positions taken in a prior year 34
 
 4
Increase for tax positions taken in the current year 11
 3
 3
Balance – end of year $55
 $10
 $7

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The Company believes it is reasonably possible that the liability balance will not significantly increasea decrease of up to $58 million in unrecognized tax benefits may occur within the next twelve months.
The Company recognizes interest accrued relatedmonths due to unrecognized tax benefits in income tax expense. The Company did not record interest income or
IRS settlements.
expense relating to unrecognized tax benefits in income tax expense in 2017, 2016 or 2015. As of December 31, 2017 and 2016, there was no interest accrued with respect to unrecognized tax benefits. No amounts have been accrued for penalties.
Components of the deferred income tax assets and liabilities
  As of December 31,
($ in millions) 2019 2018
Deferred tax assets    
Unearned premium reserves $642
 $594
Pension 197
 192
Accrued compensation 147
 145
Discount on loss reserves 78
 67
Other postretirement benefits 49
 45
Net operating loss carryover 26
 50
Other assets 54
 57
Total deferred tax assets 1,193
 1,150
Deferred tax liabilities    
DAC (847) (854)
Unrealized net capital gains (507) (2)
Investments (567) (278)
Life and annuity reserves (222) (194)
Intangible assets (98) (145)
Other liabilities (106) (102)
Total deferred tax liabilities (2,347) (1,575)
Net deferred tax liability $(1,154) $(425)

Components of the deferred income tax assets and liabilities (1)
  As of December 31,
($ in millions) 2017 2016
Deferred assets    
Unearned premium reserves $545
 $819
Accrued compensation 137
 203
Pension 86
 294
Discount on loss reserves 53
 188
Net operating loss carryover 50
 15
Other assets 49
 103
Other postretirement benefits 48
 64
Difference in tax bases of invested assets 
 78
Total deferred assets 968
 1,764
Deferred liabilities    
DAC (770) (1,211)
Unrealized net capital gains (422) (529)
Life and annuity reserves (241) (324)
Intangible assets (113) (29)
Difference in tax bases of invested assets (106) 
Other liabilities (98) (158)
Total deferred liabilities (1,750) (2,251)
Net deferred liability $(782) $(487)
(1)
Changes in deferred tax assets and liabilities primarily relate to the Tax Legislation.
Although realization is not assured, management believes it is more likely than not that the deferred tax assets will be realized based on the Company’s assessment that the deductions ultimately recognized for tax purposes will be fully utilized. As of December 31, 2017,2019, the Company has U.S. federal and foreign net operating loss carryforwards of $238 million. $93 million and $29 million, respectively.

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The provisions of the Tax LegislationCuts and Jobs Act of 2017 eliminated the 20-year limitation on carryforwardscarryforward period and made it indefinite for federal net operating losses generated in tax years after December 31, 2017.  For such amounts generated prior to 2018, the 20-year carryforward period indefinite. continues to apply.
Components of the net operating loss carryforwards as of December 31, 2019
($ in millions) 
20-Year Carryforward
Expires in 2025-2037
 Indefinite Carryforward Period Total
US Federal $72
 $21
 $93
Foreign 
 29
 29
Total $72
 $50
 $122
Components of income tax expense
  For the years ended December 31,  For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Current $1,018
 $654
 $1,033
 $991
 $704
 $1,018
Deferred (216) 223
 78
 251
 (236) (23)
Total income tax expense $802
 $877
 $1,111
 $1,242
 $468
 $995

The Company paid income taxes of $648 million, $731 million and $968 million $359 millionin 2019, 2018 and $1.07 billion in 2017, 2016 and 2015, respectively.
The Company had a current income tax payable of $44$124 million and $135a current tax receivable of $124 million as of December 31, 20172019 and 2016,2018, respectively.

Reconciliation of the statutory federal income tax rate to the effective income tax rate
  For the years ended December 31,
($ in millions) 2019 2018 2017
Income before income taxes $6,089
  $2,628
  $4,549
 
          
Statutory federal income tax rate on income from operations 1,279
21.0 % 552
21.0 % 1,592
35.0 %
Tax credits (33)(0.5) (34)(1.3) (59)(1.3)
Share-based payments (24)(0.4) (16)(0.6) (63)(1.4)
Tax-exempt income (27)(0.4) (24)(0.9) (32)(0.7)
State income taxes 41
0.7
 27
1.0
 21
0.5
Tax Legislation benefit 

 (29)(1.1) (509)(11.2)
Non-deductible goodwill impairment 

 

 44
1.0
Other 6

 (8)(0.3) 1

Effective income tax rate on income from operations $1,242
20.4 %
$468
17.8 %
$995
21.9 %

196 198 www.allstate.com



Notes to Consolidated Financial Statements 20172019 Form 10-K



Reconciliation of the statutory federal income tax rate to the effective income tax rate
  For the years ended December 31,
  2017 2016 2015
Statutory federal income tax rate on income from operations 35.0 % 35.0 % 35.0 %
Tax Legislation benefit (12.7) 
 
Share-based payments (1)
 (1.6) 
 
Tax-exempt income (0.8) (1.2) (1.0)
Tax credits (0.9) (1.2) (0.9)
Non-deductible goodwill impairment 1.1
 
 
Other (2)
 
 (0.7) 0.8
Effective income tax rate on income from operations 20.1 %
31.9 %
33.9 %
(1)
Includes a tax benefit of $63 million related to the 2017 adoption of the new accounting standard for share-based payments.
(2)
Includes $45 million of income tax expense related to the change in accounting guidance for investments in qualified affordable housing projects adopted in 2015.

Note 16
Statutory Financial Information and Dividend Limitations


Allstate’s domestic property and casualty and life insurance subsidiaries prepare their statutory-basis financial statements in conformity with accounting practices prescribed or permitted by the insurance department of the applicable state of domicile. Prescribed statutory accounting practices include a variety of publications of the National Association of Insurance Commissioners (“NAIC”), as well as state laws, regulations and general administrative rules. Permitted statutory accounting practices encompass all accounting practices not so prescribed.
All states require domiciled insurance companies to prepare statutory-basis financial statements in
conformity with the NAIC Accounting Practices and Procedures Manual, subject to any deviations prescribed or permitted by the applicable insurance commissioner and/or director. Statutory accounting practices differ from GAAP primarily since they require charging policy acquisition and certain sales inducement costs to expense as incurred, establishing life insurance reserves based on different actuarial assumptions, and valuing certain investments and establishing deferred taxes on a different basis.
Statutory net income (loss) and capital and surplus of Allstate’s domestic insurance subsidiaries
  Net income (loss) Capital and surplus
($ in millions)

 2019 2018 2017 2019 2018
Amounts by major business type:          
Property and casualty insurance $3,989
 $2,939
 $3,050
 $16,192
 $14,328
Life insurance, annuities and voluntary accident and health insurance 422
 465
 327
 4,208
 3,819
Amount per statutory accounting practices $4,411

$3,404

$3,377

$20,400

$18,147
Statutory net income (loss) and capital and surplus of Allstate’s domestic insurance subsidiaries
  Net income (loss) Capital and surplus
($ in millions)

 2017 2016 2015 2017 2016
Amounts by major business type:          
Property and casualty insurance $3,050
 $1,520
 $1,826
 $14,903
 $13,436
Life insurance, annuities and voluntary accident and health insurance 327
 197
 (56) 3,727
 3,383
Amount per statutory accounting practices $3,377

$1,717

$1,770

$18,630

$16,819

Dividend Limitations
There are no regulatory restrictions that limit the payment of dividends by the Corporation, except those generally applicable to corporations incorporated in Delaware. Dividends are payable only out of certain components of shareholders’ equity as permitted by Delaware law. However, the ability of the Corporation to pay dividends is dependent on business conditions, income, cash requirements of the Company, receipt of dividends from AIC and other relevant factors.
The payment of shareholder dividends by AIC without the prior approval of the Illinois Department of Insurance (“IL DOI”) is limited to formula amounts based on net income and capital and surplus, determined in conformity with statutory accounting practices, as well as the timing and amount of dividends paid in the preceding twelve months. AIC paid dividends of $1.56$2.73 billion in 2017.2019. The maximum amount of dividends AIC will be able to pay without prior IL DOI approval at a given point in time during
2018 2020 is $2.87$3.73 billion, less dividends paid during the preceding twelve months measured at that point in time. The payment of a dividend in excess of this amount requires 30 days advance written notice to the IL DOI. The dividend is deemed approved, unless the IL DOI disapproves it within the 30 day notice period. Additionally, any dividend must be paid out of unassigned surplus excluding unrealized appreciation from investments, which for AIC totaled $11.04$12.09 billion as of December 31, 2017,2019, and cannot result in capital and surplus being less than the minimum amount required by law.
Under state insurance laws, insurance companies are required to maintain paid up capital of not less than the minimum capital requirement applicable to the types of insurance they are authorized to write. Insurance companies are also subject to risk-based capital (“RBC”) requirements adopted by state
insurance regulators. A company’s “authorized control level RBC” is calculated using various factors applied to

The Allstate Corporation 197


2017 Form 10-KNotes to Consolidated Financial Statements

certain financial balances and activity. Companies that do not maintain adjusted statutory capital and surplus at a level in excess of the company action level RBC, which is two2 times authorized control level RBC, are required to take specified actions. Company action level RBC is significantly in excess of the minimum capital requirements. Total adjusted statutory capital and surplus and authorized control level RBC of AIC were $17.70$19.57 billion and $2.80$3.04 billion, respectively, as of December 31, 2017. Substantially all2019. Most of the Corporation’s insurance subsidiaries are subsidiaries of and/or reinsure all of their business to AIC, including ALIC. AIC’s subsidiaries are included as a component of AIC’s total statutory capital and surplus.
The amount of restricted net assets, as represented by the Corporation’s investment in its insurance subsidiaries, was $26$28.93 billion as of December 31, 2017.2019.
Intercompany transactions
Notification and approval of intercompany lending activities is also required by the IL DOI for transactions that exceed a level that is based on a formula using statutory admitted assets and statutory surplus.

The Allstate Corporation 199


2019 Form 10-KNotes to Consolidated Financial Statements

Note 17
Benefit Plans


Pension and other postretirement plans
Defined benefit pension plans cover most full-time employees, certain part-time employees and employee-agents. Benefits under the pension plans are based upon the employee’s length of service, eligible annual compensation and, prior to January 1, 2014, either a cash balance or final average pay formula. A cash balance formula applies to all eligible employees hired after August 1, 2002. Eligible employees hired before August 1, 2002 chose between the cash balance formula and the final average pay formula. In July 2013, the Company amended its primary plans effective January 1, 2014 to introduce a new cash balance formula to replace the previous formulas (including the final average pay formula and the previous cash balance formula) under which eligible employees accrue benefits. The Company merged two of its qualified pension plans effective March 31, 2019.
The Company also provides a medical coverage subsidy for eligible employees hired before January 1, 2003, including their eligible dependents, when they retire and certain life insurance benefits for eligible retirees (“postretirement benefits”). In July 2013, the Company amended the plan to eliminate the life insurance benefits effective January 1, 2014 for current eligible employees and effective January 1, 2016 for eligible retirees who retired after 1989. In 2017, theThe Company continues to pay life insurance premiums for certain retiree plaintiffs subject to a court order requiring it to do so until such time as their lawsuit seeking to keep their life insurance benefits intact is resolved. Qualified employees may become eligible for a medical subsidy if they retire in accordance with the terms of the applicable plans and are continuously insured under the Company’s group plans or other approved plans in accordance with the plan’s
participation requirements. The Company shares the cost of retiree medical
benefits with non Medicare-eligible retirees based on years of service, with the Company’s share being subject to a 5% limit on future annual medical cost inflation after retirement. For Medicare-eligible retirees, the Company provides a fixed Company contribution based on years of service and other factors, which is not subject to adjustments for inflation.
The Company has reserved the right to modify or terminate its benefit plans at any time and for any reason.
Obligations and funded status
The Company calculates benefit obligations based upon generally accepted actuarial methodologies using the projected benefit obligation (“PBO”) for pension plans and the accumulated postretirement benefit obligation (“APBO”) for other postretirement plans. The determination of pensionPension costs and other postretirement obligations are determined using a December 31 measurement date. The benefit obligations represent the actuarial present value of all benefits attributed to employee service rendered as of the measurement date. The PBO is measured using the pension benefit formulas and assumptions as to future compensation levels.assumptions. A plan’s funded status is calculated as the difference between the benefit obligation and the fair value of plan assets. The Company’s funding policy for the pension plans is to make contributions at a level in accordance with regulations under the Internal Revenue Code (“IRC”) and generally accepted actuarial principles. The Company’s other postretirement benefit plans are not funded.




198 200 www.allstate.com



Notes to Consolidated Financial Statements 20172019 Form 10-K




Change in projected benefit obligation, plan assets and funded status
  As of December 31,
  
Pension
benefits
 
Postretirement
benefits
($ in millions) 2019 2018 2019 2018
Change in projected benefit obligation        
Benefit obligation, beginning of year $6,224
 $6,815
 $375
 $386
Service cost 117
 110
 8
 7
Interest cost 240
 255
 14
 15
Participant contributions 
 
 15
 13
Actuarial losses (gains) 927
 (255) 19
 (4)
Benefits paid (356) (646) (39) (35)
Translation adjustment and other (13) (55) 5
 (7)
Benefit obligation, end of year $7,139
 $6,224
 $397
 $375
         
Change in plan assets        
Fair value of plan assets, beginning of year $5,299
 $6,284
    
Actual return on plan assets 1,235
 (300)    
Employer contribution 27
 16
    
Benefits paid (356) (646)    
Translation adjustment and other (13) (55)    
Fair value of plan assets, end of year $6,192
 $5,299
 

 

         
Funded status (1)
 $(947) $(925) $(397) $(375)
         
Amounts recognized in AOCI        
Unamortized pension and other postretirement prior service credit $(142) $(198) $(13) $(16)
Components of the pension and other postretirement plans’ funded status reflected in the Consolidated Statements of Financial Position
  As of December 31,
  
Pension
benefits
 
Postretirement
benefits
($ in millions) 2017 2016 2017 2016
Fair value of plan assets $6,284
 $5,650
 $
 $
Less: Benefit obligation 6,815
 6,591
 386
 373
Funded status $(531)
$(941)
$(386)
$(373)
         
Items not yet recognized as a component of net periodic cost:        
Net actuarial loss (gain) $2,224
 $2,807
 $(218) $(251)
Prior service credit (254) (310) (37) (62)
Unrecognized pension and other postretirement benefit cost, pre-tax 1,970

2,497

(255)
(313)
Deferred income tax (1)
 (419) (874) 51
 109
Unrecognized pension and other postretirement benefit cost $1,551

$1,623

$(204)
$(204)

(1) 
ComponentsThe funded status is recorded within other liabilities and accrued expenses on the Consolidated Statements of the pension plan and other postretirement benefits were reduced by deferred income taxes at the newly enacted 21% U.S. corporate tax rate as of December 31, 2017 and 35% as of December 31, 2016.Financial Position.
The $583 million decrease in the pension net actuarial loss during 2017 is primarily related to gains from favorable asset performance, a settlement loss and the amortization of unrecognized pension costs to net periodic pension cost, partially offset by a decrease in the discount rate and lump sum conversion rates. The majority of the $2.22 billion net actuarial pension benefit losses not yet recognized in 2017 reflects decreases in the discount rate. The $33 million decrease in the OPEB net actuarial gain during 2017 primarily related to amortization of net actuarial gains.
Changes in items not yet recognized as a component of net cost for pension and other postretirement plans
($ in millions) Pension benefits Postretirement benefits
Items not yet recognized as a component of net cost – December 31, 2018 $(198) $(16)
Prior service credit amortized to net cost 56
 3
Items not yet recognized as a component of net cost – December 31, 2019 $(142) $(13)

The primary qualified employee plan represents 73% of the pension benefits’ underfunded status as of December 31, 2017.
The change in items not yet recognized as a component of net periodic cost is recorded in unrecognized pension and other postretirement benefit cost.
Changes in items not yet recognized as a component of net periodic cost
($ in millions) Pension benefits Postretirement benefits
Items not yet recognized as a component of net periodic cost – December 31, 2016 $2,497
 $(313)
Net actuarial (gain) loss arising during the period (247) 8
Net actuarial (loss) gain amortized to net periodic benefit cost (342) 24
Prior service credit amortized to net periodic benefit cost 56
 25
Translation adjustment and other 6
 1
Items not yet recognized as a component of net periodic cost – December 31, 2017 $1,970
 $(255)
The net actuarial loss (gain) and prior service credit is recognized as a component of net periodic cost for pension and other postretirement plans amortized over the average remaining service period of active employees expected to receive benefits. The prior service credit that will be amortized to net cost for pension and postretirement plans in 2020 is estimated to be $56 million and $3 million, respectively.
Estimates of 2018 net actuarial loss (gain) and prior service credit
($ in millions) 
Pension
benefits
 
Postretirement
benefits
Net actuarial loss (gain) $177
 $(22)
Prior service credit (56) (22)
The accumulated benefit obligation (“ABO”) for all defined benefit pension plans was $6.74$7.02 billion and $6.52$6.15 billion as of December 31, 20172019 and 2016,2018, respectively. The ABO is the actuarial present value of all benefits attributed by the pension benefit formula
to employee service rendered at the measurement date. However, it differs from the PBO due to the exclusion of an assumption as to future compensation levels.
The PBO, ABO and fair value of plan assets for the Company’s pension plans with an ABO in excess of plan assets were $6.42$6.73 billion, $6.36$6.62 billion and $5.89$5.79 billion, respectively, as of December 31, 20172019 and $6.24$5.99 billion, $6.18$5.93 billion and $5.30$5.07 billion, respectively, as of December 31, 2016.2018. Included in the accrued benefit cost of the pension benefits are certain unfunded non-qualified plans with accrued benefit costs of $140$137 million and $141$135 million for 20172019 and 2016,2018, respectively.


The Allstate Corporation 199 201



20172019 Form 10-KNotes to Consolidated Financial Statements


Components of net cost (benefit) for pension and other postretirement plans
  For the years ended December 31,
  Pension benefits Postretirement benefits Total Pension and Postretirement Benefits
($ in millions) 2019 2018 2017 2019 2018 2017 2019 2018 2017
Service cost $117
 $110
 $111
 $8
 $7
 $8
 $125
 $117
 $119
Interest cost 240
 255
 254
 14
 15
 15
 254
 270
 269
Expected return on plan assets (403) (427) (419) 
 
 
 (403) (427) (419)
Amortization of prior service credit (56) (56) (56) (3) (21) (25) (59) (77) (81)
Costs and expenses (102) (118) (110) 19
 1
 (2) (83) (117) (112)
Remeasurement of projected benefit obligation 927
 (255) 406
 19
 (4) 8
 946
 (259) 414
Remeasurement of plan assets (832) 727
 (631) 
 
 
 (832) 727
 (631)
Remeasurement gains and losses 95
 472
 (225) 19
 (4) 8
 114
 468
 (217)
Total net (benefit) cost $(7) $354
 $(335) $38
 $(3) $6
 $31
 $351
 $(329)
Changes in benefit obligations for all plans
  Pension benefits Postretirement benefits
($ in millions) 2017 2016 2017 2016
Benefit obligation, beginning of year $6,591
 $6,130
 $373
 $405
Service cost 114
 113
 8
 9
Interest cost 264
 286
 15
 17
Participant contributions 
 1
 12
 16
Actuarial loss (gain) 395
 387
 8
 (14)
Benefits paid (1)
 (553) (301) (35) (41)
Plan amendments 
 
 
 (22)
Translation adjustment and other 4
 (25) 5
 3
Benefit obligation, end of year $6,815

$6,591

$386

$373
(1)
Benefits paid include lump sum distributions, a portion of which triggered settlement accounting treatment.
Components of net periodic cost
  For the years ended December 31,
  Pension benefits Postretirement benefits
($ in millions) 2017 2016 2015 2017 2016 2015
Service cost $114
 $113
 $114
 $8
 $9
 $12
Interest cost 264
 286
 258
 15
 17
 23
Expected return on plan assets (409) (398) (424) 
 
 
Amortization of:            
Prior service credit (56) (56) (56) (25) (21) (22)
Net actuarial loss (gain) 189
 174
 190
 (24) (24) (9)
Settlement loss 153
 27
 31
 
 
 
Net periodic cost (credit) $255

$146

$113

$(26)
$(19)
$4

The service cost component is the actuarial present value of the benefits attributed by the plans’ benefit formula to services rendered by the employees during the period.
Interest cost is the increase in the PBO in the period due to the passage of time at the discount rate. Interest cost fluctuates as the discount rate changes and is also impacted by the related change in the size of the PBO. The decrease or increase in the PBO due to an increase or decrease in the discount rate is deferred and decreases or increases the net actuarial loss. It is recorded in AOCI as unrecognized pension benefit cost and may be amortized.
The expected return on plan assets is determined as the product of the expected long-term rate of return on plan assets and the adjusted fair value of plan assets, referred to as the market-related value of plan assets. To determine the market-related value, the fair value of plan assets is adjusted annually so that differences between changes in the fair value of equity securities
Pension and the expected long-term rate of return on these securities are recognized into the market-related value of plan assets over a five-year period. We believe this is consistent with the long-term nature of pension obligations.
When the actual return on plan assets exceeds the expected return it reduces the net actuarial loss recorded in AOCI; when the expected return exceeds the actual return it increases the net actuarial loss. These amounts are recorded in AOCI as unrecognized pension benefitother postretirement service cost, and may be amortized. The market-related value adjustment represents the current difference between actual returns and expected returns on equity securities and hedge fund
limited partnerships recognized over a five-year period. The market-related value adjustment is a deferred net gain of $403 million as of December 31, 2017. Theinterest cost, expected return on plan assets fluctuates whenand
amortization of prior service credit are reported in property and casualty insurance claims and claims expense, operating costs and expenses, net investment income and (if applicable) restructuring and related charges on the market-related valueConsolidated Statements of plan assets changesOperations.
Remeasurement gains and when the expected long-term rate of return on plan assets assumption changes.
Net actuarial loss fluctuations are duelosses relate to changes in discount rate,rates, the differences between actual return on plan assets and the expected long-term rate of return on plan assets, and differences between actual plan experience and other actuarial assumptions when there is an excess sufficient to qualify for amortization.
Amortization of net actuarial loss in pension cost is recorded when the net actuarial loss excluding the unamortized market-related value adjustment exceeds 10% of the greater of the PBO or the market-related value of plan assets. The amount of amortization is equal to the excess divided by the average remaining service period for active employees for each plan, which approximates 10 years for Allstate’s largest plan. As a result, the effect of changes in the PBO due to changes in the discount rate and changes in the fair value of plan assets may be experienced in our net periodic pension cost in periods subsequent to those in which the fluctuations actually occur.
Settlement losses are non-cash charges that accelerate the recognition of unrecognized pension benefit cost that would have been incurred in subsequent periods, when plan payments, primarily lump sums from qualified pension plans, exceed a threshold of service plus interest cost for the period. The value of lump sums paid in 2017 was higher than in

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Notes to Consolidated Financial Statements 2017 Form 10-K


2016 and exceeded the settlement charge threshold, in the primary employee plan, due to higher-than-expected retirement levels, higher prescribed IRS lump sum interest rates that reduce future benefit lump sum payments and reductions in force. As a result, a
pension settlement loss of $122 million, pre-tax, was recorded as part of operating costs and expenses in the Corporate and Other segment.

assumptions.
Weighted average assumptions used to determine net pension cost and net postretirement benefit cost
  For the years ended December 31,
  Pension benefits Postretirement benefits
($ in millions) 2019 2018 2017 2019 2018 2017
Discount rate 3.70% 4.06% 3.96% 3.61% 3.95% 3.91%
Expected long-term rate of return on plan assets 7.34
 7.33
 7.32
 n/a
 n/a
 n/a
Weighted average assumptions used to determine net pension cost and net postretirement benefit cost
  For the years ended December 31,
  Pension benefits Postretirement benefits
($ in millions) 2017 2016 2015 2017 2016 2015
Discount rate 4.15% 4.83% 4.10% 3.63% 4.59% 3.97%
Rate of increase in compensation levels 3.20
 3.20
 3.50
 n/a
 n/a
 n/a
Expected long-term rate of return on plan assets 7.31
 7.30
 7.33
 n/a
 n/a
 n/a

Weighted average assumptions used to determine benefit obligations
  For the years ended December 31,
  Pension benefits Postretirement benefits
  2019 2018 2019 2018
Discount rate 3.31% 4.31% 3.27% 4.22%
Weighted average assumptions used to determine benefit obligations
  For the years ended December 31,
  Pension benefits Postretirement benefits
  2017 2016 2017 2016
Discount rate 3.68% 4.15% 4.06% 4.07%
Rate of increase in compensation levels 3.20
 3.20
 n/a
 n/a

The weighted average health care cost trend rate used in measuring the accumulated postretirement benefit cost is 6.1%7.0% for 2018,2020, gradually declining to 4.5% in 20382035 and remaining at that level thereafter.
Assumed health care cost trend rates have a significant effect on the amounts reported for the postretirement health care plans. A one percentage-point increase in assumed health care cost trend rates would increase the total of the service and interest
cost components of net periodic benefit cost of other postretirement benefits and APBO by $2 million and $26 million, respectively. A one percentage-point decrease in assumed health care cost trend rates would decrease the total of the service and interest cost components of net periodic benefit cost of other postretirement benefits and APBO by $2 million and $23 million, respectively.
Pension plan assets
Change in pension plan assets
  For the years ended December 31,
($ in millions) 2017 2016
Fair value of plan assets, beginning of year $5,650
 $5,353
Actual return on plan assets 1,051
 491
Employer contribution 131
 131
Benefits paid (553) (301)
Translation adjustment and other 5
 (24)
Fair value of plan assets, end of year $6,284
 $5,650
In general, the Company’s pension plan assets are managed in accordance with investment policies approved by pension investment committees. The purpose of the policies is to ensure the plans’ long-term ability to meet benefit obligations by prudently investing plan assets and Company contributions, while taking into consideration regulatory and legal requirements and current market conditions. The investment policies are reviewed periodically and specify target plan asset allocation by asset category. In addition, the policies specify various
asset allocation and other risk limits. The target asset allocation takes the plans’ funding status into consideration, among other factors, including anticipated demographic changes or liquidity requirements that may affect the funding status such as the potential impact of lump sum settlements as well as existing or expected market conditions. In general, the allocation has a
lower overall investment risk when a plan is in a stronger funded status position since there is less economic incentive to take risk to increase the expected returns on the plan assets. As a result, the primary employee plan has a greater allocation to equity securities than the employee-agent plan. The primary qualified employee plan comprises 81% of total plan assets and 86% of equity securities. The pension plans’ asset exposure within each asset category is tracked against widely accepted established benchmarks for each asset class with limits on variation from the benchmark established in the

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Notes to Consolidated Financial Statements 2019 Form 10-K


investment policy. Pension plan assets are regularly monitored for compliance with these limits and other risk limits specified in the investment policies.


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2017 Form 10-KNotes to Consolidated Financial Statements

Weighted average target asset allocation and actual percentage of plan assets by asset category
 As of December 31, 2017 As of December 31, 2019
 
Target asset allocation (1)
 Actual percentage of plan assets 
Target asset allocation (1)
 Actual percentage of plan assets
Pension plan’s asset category 2017 2017 2016 2019 2019 2018
Equity securities (2)
 43 - 62% 58% 62% 37 - 55% 50% 47%
Fixed income securities 34 - 44% 34
 29
 37 - 48% 38
 41
Limited partnership interests 0 - 13% 6
 7
 1 - 15% 10
 9
Short-term investments and other  2
 2
  2
 3
Total without securities lending (3)
   100% 100%   100% 100%
(1) 
The target asset allocation considers risk basedrisk-based exposure while the actual percentage of plan assets utilizes a financial reporting view excluding exposure provided through derivatives.
(2) 
The actual percentage of plan assets for equity securities includeincludes 1% of private equity investments in both 2019 and 2018 that are subject to the limited partnership interests target allocation of 2%and 1% in 2017NaN and 2016, respectively,4% of fixed income mutual funds in 2019 and 2018, respectively, that are subject to the fixed income securities target allocation of 3% for both 2017 and 2016 as well as 1% of equity exposure created through a derivative which is not included in the actual allocations in 2017.allocation.
(3) 
Securities lending collateral reinvestment of $202258 million and $143208 million is excluded from the table above in 20172019 and 20162018, respectively.
The target asset allocation for an asset category may be achieved either through direct investment holdings, through replication using derivative instruments (e.g., futures or swaps) or net of hedges using derivative instruments to reduce exposure to an asset category. The net notional amount of derivatives used for replication and hedgesnon-hedging strategies is limited to 105% or 115% of total plan assets depending on the plan.assets. Market performance of the different asset categories may, from time to time, cause deviation from the target
 
asset allocation. The asset allocation mix is reviewed on a periodic basis and rebalanced to bring the allocation within the target ranges.
Outside the target asset allocation, the pension plans participate in a securities lending program to enhance returns. As of December 31, 2017,2019, U.S. government fixed income securities and U.S. equity securities are lent out and cash collateral is invested in short-term investments.


202 www.allstate.comThe Allstate Corporation 203



2019 Form 10-KNotes to Consolidated Financial Statements2017 Form 10-K



Fair values of pension plan assets as of December 31, 2017
Fair values of pension plan assets as of December 31, 2019Fair values of pension plan assets as of December 31, 2019
($ in millions) Quoted prices in active markets for identical assets (Level 1) 
Significant other observable inputs
(Level 2)
 
Significant unobservable inputs
(Level 3)
 Balance as of December 31, 2017 Quoted prices in active markets for identical assets (Level 1) 
Significant other observable inputs
(Level 2)
 
Significant unobservable inputs
(Level 3)
 Balance as of December 31, 2019
Equity securities $126
 $264
 $29
 $419
 $216
 $45
 $
 $261
Fixed income securities:       
        
U.S. government and agencies 174
 420
 
 594
 237
 1,096
 
 1,333
Corporate 
 1,543
 10
 1,553
 
 1,060
 
 1,060
Short-term investments 97
 197
 
 294
 128
 252
 
 380
Cash and cash equivalents 21
 
 
 21
Free-standing derivatives:       
        
Assets 
 1
 
 1
 
 5
 
 5
Liabilities (2) (17) 
 (19)
Total plan assets at fair value $418

$2,425

$39

2,882
 $579
 $2,441
 $
 3,020
% of total plan assets at fair value 14.5%
84.1%
1.4% 100.0% 19.2% 80.8% % 100.0%
                
Investments measured using the net asset value practical expedient (1)
       3,598
       3,418
Securities lending obligation (2)(1)
       (216)       (272)
Other net plan assets (3)
       20
Derivatives counterparty and cash collateral netting       9
Other net plan assets (2)
       17
Total reported plan assets       $6,284
       $6,192
(1) 
In 2017, the Company retrospectively adopted a new accounting standard for pension plans which eliminates the requirement to include investments in the fair value hierarchy for which fair value is measured using net asset value (“NAV”) per share practical expedient. As a result, certain pension plan investments that are measured at fair value using the NAV per share practical expedient have not been classified in the fair value hierarchy, including the related rollforward of Level 3 plan assets presented below. These investments comprised of $3.20 billion of equity investments and $402 million of limited partnerships.
(2)
The securities lending obligation represents the plan’s obligation to return securities lending collateral received under a securities lending program. The terms of the program allow both the plan and the counterparty the right and ability to redeem/return the securities loaned on short notice. Due to its relatively short-term nature, the outstanding balance of the obligation approximates fair value.
(3)(2) 
Other net plan assets represent cash and cash equivalents, interest and dividends receivable and net receivables related to settlements of investment transactions, such as purchases and sales.
Fair values of pension plan assets as of December 31, 2018
($ in millions) Quoted prices in active markets for identical assets (Level 1) 
Significant other observable inputs
(Level 2)
 
Significant unobservable inputs
(Level 3)
 Balance as of December 31, 2018
Equity securities $51
 $265
 $
 $316
Fixed income securities:        
U.S. government and agencies 172
 509
 
 681
Corporate 
 1,479
 5
 1,484
Short-term investments 122
 198
 
 320
Free-standing derivatives:        
Assets 
 19
 
 19
Liabilities 
 (11) 
 (11)
Total plan assets at fair value $345
 $2,459
 $5
 2,809
% of total plan assets at fair value 12.3% 87.5% 0.2% 100.0%
         
Investments measured using the net asset value practical expedient       2,687
Securities lending obligation       (222)
Derivatives counterparty and cash collateral netting       (6)
Other net plan assets       31
Total reported plan assets       $5,299
Fair values of pension plan assets as of December 31, 2016
($ in millions) Quoted prices in active markets for identical assets (Level 1) 
Significant other observable inputs
(Level 2)
 
Significant unobservable inputs
(Level 3)
 Balance as of December 31, 2016
Equity securities $155
 $147
 $
 $302
Fixed income securities:       
U.S. government and agencies 30
 285
 
 315
Corporate 
 1,309
 10
 1,319
Short-term investments 144
 121
 
 265
Cash and cash equivalents 32
 
 
 32
Free-standing derivatives:       
Assets (1) 1
 
 
Total plan assets at fair value $360

$1,863

$10
 2,233
% of total plan assets at fair value 16.1%
83.4%
0.5% 100.0%
         
Investments measured using the Net Asset Value practical expedient       3,525
Securities lending obligation       (158)
Other net plan assets       50
Total reported plan assets       $5,650

The fair values of pension plan assets are estimated using the same methodologies and inputs as those used to determine the fair values for the respective asset category of the Company. These methodologies and inputs are disclosed in Note 6.


The Allstate Corporation 203204 www.allstate.com



2017 Form 10-KNotes to Consolidated Financial Statements2019 Form 10-K



Rollforward of level 3 plan assets during December 31, 2017
Rollforward of Level 3 plan assets during December 31, 2019Rollforward of Level 3 plan assets during December 31, 2019
   Actual return on plan assets:         Actual return on plan assets:      
($ in millions) Balance as of December 31, 2016 Relating to assets sold during the period Relating to assets still held at the reporting date Purchases, sales and settlements, net Net transfers in and/or (out) of Level 3 Balance as of December 31, 2017 Balance as of December 31, 2018 Relating to assets sold during the period Relating to assets still held at the reporting date Purchases, sales and settlements, net Net transfers in and/or (out) of Level 3 Balance as of December 31, 2019
Equity securities $
 $
 $
 $29
 $
 $29
 $
 $
 $
 $
 $
 $
Fixed income securities:                        
Corporate 10
 
 
 
 
 10
 5
 
 
 (5) 
 
Total Level 3 plan assets $10

$

$

$29

$

$39
 $5
 $
 $
 $(5) $
 $
Rollforward of level 3 plan assets during December 31, 2016
Rollforward of Level 3 plan assets during December 31, 2018Rollforward of Level 3 plan assets during December 31, 2018
   Actual return on plan assets:         Actual return on plan assets:      
($ in millions) Balance as of December 31, 2015 Relating to assets sold during the period Relating to assets still held at the reporting date Purchases, sales and settlements, net Net transfers in and/or (out) of Level 3 Balance as of December 31, 2016 Balance as of December 31, 2017 Relating to assets sold during the period Relating to assets still held at the reporting date Purchases, sales and settlements, net Net transfers in and/or (out) of Level 3 Balance as of December 31, 2018
Equity securities $1
 $(1) $
 $
 $
 $
 $29
 $
 $3
 $
 $(32) $
Fixed income securities:                        
Municipal 7
 
 
 (7) 
 
Corporate 10
 
 
 (5) 5
 10
 10
 
 
 (5) 
 5
Total Level 3 plan assets $18

$(1)
$

$(12)
$5

$10
 $39
 $
 $3
 $(5) $(32) $5
Rollforward of Level 3 plan assets during December 31, 2017
    Actual return on plan assets:      
($ in millions) Balance as of December 31, 2016 Relating to assets sold during the period Relating to assets still held at the reporting date Purchases, sales and settlements, net Net transfers in and/or (out) of Level 3 Balance as of December 31, 2017
Equity securities $
 $
 $
 $29
 $
 $29
Fixed income securities:            
Corporate 10
 
 
 
 
 10
Total Level 3 plan assets $10
 $
 $
 $29
 $
 $39
Rollforward of level 3 plan assets during December 31, 2015
    Actual return on plan assets:      
($ in millions) Balance as of December 31, 2014 Relating to assets sold during the period Relating to assets still held at the reporting date Purchases, sales and settlements, net Net transfers in and/or (out) of Level 3 Balance as of December 31, 2015
Equity securities $1
 $1
 $(1) $
 $
 $1
Fixed income securities:            
Municipal 14
 
 
 (7) 
 7
Corporate 12
 
 
 
 (2) 10
Total Level 3 plan assets $27

$1

$(1)
$(7)
$(2)
$18

The expected long-term rate of return on plan assets reflects the average rate of earnings expected on plan assets. The Company’s assumption for the expected long-term rate of return on plan assets is reviewed annually giving consideration to appropriate financial data including, but not limited to, the plan asset allocation, forward-looking expected returns for the period over which benefits will be paid, historical returns on plan assets and other relevant market data. Given the long-term forward lookingforward-looking nature of this assumption, the actual returns in any one year do not immediately result in a change. In giving consideration to the targeted plan asset allocation, the Company evaluated returns using the same sources it has used historically which include: historical average asset class returns from an independent nationally recognized vendor of this type of data blended together using the asset allocation policy weights for the Company’s pension plans; asset class return forecasts from a large global independent asset management firm that specializes in providing multi-asset class investment fund products which were blended together using the asset allocation policy weights; and expected portfolio returns from a proprietary simulation methodology of a widely recognized external investment consulting firm
that performs asset allocation and actuarial services for corporate pension plan sponsors. This same methodology has been applied on a consistent basis
each year. All of these were consistent with the Company’s weighted average long-term rate of return on plan assets assumption of 7.31%7.34% used for 20172019 and 7.32%an estimate of 7.08% that will be used for 2018. The assumption for the primary qualified employee plan is 7.75% and the employee-agent plan is 5.75% for both years. The employee-agent plan assumption is lower than the primary qualified employee plan assumption due to a lower investment allocation to equity securities and a higher allocation to fixed income securities.2020. As of the 20172019 measurement date, the arithmetic average of the annual actual return on plan assets for the most recent 10 and 5 years was 6.8%10.0% and 9.9%9.6%, respectively.
Cash flows
There was no required cash contribution necessary to satisfy the minimum funding requirement under the Internal Revenue CodeIRC for the tax qualified pension plans as ofplan for the year ended December 31, 2017. 2019.
The Company currently plans to contribute $133$25 million to its unfunded non-qualified plans and 0 and $4 million to its primary and other qualified funded pension plans, respectively, in 2018.2020.
The Company contributed $23$24 million and $25$22 million to the postretirement benefit plans in 20172019 and 2016,2018, respectively. Contributions by participants were $12$15 million and $16$13 million in 20172019 and 2016,2018, respectively.


204 www.allstate.comThe Allstate Corporation 205



2019 Form 10-KNotes to Consolidated Financial Statements2017 Form 10-K



Estimated future benefit payments expected to be paid in the next 10 years
  As of December 31, 2019
($ in millions) Pension benefits Postretirement benefits
2020 $600
 $23
2021 629
 24
2022 636
 26
2023 634
 27
2024 626
 27
2025-2029 2,401
 136
Total benefit payments $5,526
 $263
Estimated future benefit payments expected to be paid in the next 10 years
  As of December 31, 2017,
($ in millions) Pension benefits Postretirement benefits
2018 $426
 $22
2019 463
 24
2020 485
 24
2021 514
 25
2022 533
 26
2023-2027 2,477
 136
Total benefit payments $4,898
 $257

Allstate 401(k) Savings Plan
Employees of the Company, with the exception of those employed by the Company’s international, SquareTrade, EsuranceInfoArmor and Answer FinancialEsurance subsidiaries, are eligible to become members of the Allstate 401(k) Savings Plan (“Allstate Plan”). The Company’s contributions are based on the Company’s matching obligation. The Company is responsible for funding its anticipated contribution to the Allstate Plan, and may, athas used the discretion of management, use theremaining ESOP shares to pre-fund certain portions.a portion of the contribution. In connection with the Allstate Plan, the Company hashad a note from the ESOP with aESOP. On
December 31, 2019, the note matured and the remaining principal balance of $2 million as of
December 31, 2017. The ESOP note has a fixed interest rate of 7.9% and matures in 2019.was repaid. The Company records dividends on the ESOP shares in retained income and all the shares held by the ESOP are included in basic and diluted weighted average common shares outstanding.
The Company’s contribution to the Allstate Plan was $93 million, $89 million and $81 million $80 millionin 2019, 2018 and $79 million in 2017, 2016 and 2015, respectively. These amounts were reduced by the ESOP benefit.
ESOP benefit
  For the years December 31,
($ in millions) 2019 2018 2017
Interest expense recognized by ESOP $
 $
 $
Less: dividends accrued on ESOP shares (1) (1) (1)
Cost of shares allocated 3
 
 3
Compensation expense 2
 (1) 2
Reduction of defined contribution due to ESOP 43
 1
 38
ESOP benefit $(41) $(2) $(36)
ESOP benefit
  For the years December 31,
($ in millions) 2017 2016 2015
Interest expense recognized by ESOP $
 $1
 $1
Less: dividends accrued on ESOP shares (1) (3) (3)
Cost of shares allocated 3
 7
 10
Compensation expense 2
 5
 8
Reduction of defined contribution due to ESOP 38
 60
 73
ESOP benefit $(36)
$(55)
$(65)

The Company made $1 million, $2 million, 0 and $2$1 million in contributions to the ESOP in 2017, 20162019, 2018 and 2015,2017, respectively. As of December 31, 2017, total2019, there were 0.4 million, 39 million and 0 of the remaining ESOP shares that have been committed to be released, allocated and unallocated, ESOP shares were 0.4 million, 38 million and 0.4 million, respectively.
 
Allstate’s Canadian, SquareTrade, Esurance and Answer Financial subsidiaries sponsor defined contribution plans for their eligible employees. Expense for these plans was $15 million, $15 million and $12 million $10 millionin 2019, 2018 and $10 million2017, respectively. Effective January 1, 2020, Answer Financial employees will be included in 2017, 2016 and 2015, respectively.the Allstate Plan.

206 www.allstate.com


Notes to Consolidated Financial Statements 2019 Form 10-K


Note 18
Equity Incentive Plans


The Company currently has equity incentive plans under which the Company grants nonqualified stock options, restricted stock units and performance stock awards to certain employees and directors of the Company. The total compensation expense related to equity awards was $106$105 million, $80$125 million and $81$106 million and the total income tax benefits were $17 million, $22 million $28 million and $28$22 million for 2017, 20162019, 2018 and 2015,2017, respectively. Total cash received from the exercise of options was $154 million, $92 million and $178 million $187 millionfor 2019, 2018 and $187 million for 2017, 2016 and 2015, respectively. Total tax benefit realized on options exercised and the release of stock restrictions was $43 million, $28 million and $96 million $61 millionfor 2019, 2018 and $82 million for 2017, 2016 and 2015, respectively.
The Company records compensation expense related to awards under these plans over the shorter of the period in which the requisite service is rendered or
retirement eligibility is attained. Compensation expense for performance share awards is based on the probable number of awards expected to vest using the performance level most likely to be achieved at the end of the performance period. As of December 31, 2017,2019, total unrecognized compensation cost related to all nonvested awards was $84$79 million, of which $26$29 million related to nonqualified stock options which areis expected to be recognized over the weighted average vesting period of 1.671.68 years, $25$21 million related to restricted stock units which areis expected to be recognized over the weighted average vesting period of 1.821.69 years and $33$29 million related to performance stock awards which areis expected to be recognized over the weighted average vesting period of 1.651.55 years.
Options are granted to employees with exercise prices equal to the closing share price of the

The Allstate Corporation 205


2017 Form 10-KNotes to Consolidated Financial Statements

Company’s common stock on the applicable grant date. Options granted to employees on or after February 18, 2014 vest ratably over a three-year period. Options granted prior to February 18, 2014 vest 50% on the second anniversary of the grant date and 25% on each of the third and fourth anniversaries of the grant date. Vesting is subject to continued service, except for employees who are retirement eligible and in certain other limited circumstances. Options may be exercised once vested and will expire no later than ten years after the date of grant.
Restricted stock units for directors vest immediately and convert into shares of stock on the earlier of the day of the third anniversary of the grant
date or the date the director’s service terminates, unless a deferred period of restriction is elected. Restricted stock units granted to directors prior to June 1, 2016 convert upon leaving the board. Restricted stock units granted to employees on or after February 18, 2014 vest on the day prior to the third anniversary of the grant date. Awards granted to employees prior to February 18, 2014 vest 50% on the day prior to the second anniversary of the grant date and 25% on each of the days prior to the third and fourth anniversaries of the grant date. Restricted stock units granted to employees subsequently convert into shares of stock on the day of the respective anniversary of the grant date. Vesting is subject to continued service, except for employees who are retirement eligible and in certain other limited circumstances.
Performance stock awards vest into shares of stock on the day prior to the third anniversary of the grant date. Vesting of the number of performance
stock awards earned based on the attainment of performance goals for each of the performance periods is subject to continued service, except for employees who are retirement eligible and in certain other limited circumstances, and achievement of performance goals.circumstances. Performance stock awards subsequently convert into shares of stock in full the day of the third anniversary of the grant date.
ASince 2001, a total of 98.0110.8 million shares of common stock were authorized to be used for awards under the plans, subject to adjustment in accordance with the plans’ terms. As of December 31, 2017, 18.32019, 24.0 million shares were reserved and remained available for future issuance under these plans. The Company uses its treasury shares for these issuances.
The fair value of each option grant is estimated on the date of grant using a binomial lattice model. The Company uses historical data to estimate option exercise and employee termination within the valuation model. In addition, separate groups of employees that have similar historical exercise behavior are considered separately for valuation purposes. The expected term of options granted is derived from the output of the binominalbinomial lattice model and represents the period of time that options granted are expected to be outstanding. The expected volatility of the price of the underlying shares is implied based on traded options and historical volatility of the Company’s common stock. The expected dividends were based on the current dividend yield of the Company’s stock as of the date of the grant. The risk-free rate for periods within the contractual life of the option is based on the U.S. Treasury yield curve in effect at the time of grant.
Option grant assumptions
  2019 2018 2017
Weighted average expected term 5.8 years
 5.7 years
��6.1 years
Expected volatility 15.6 - 28.9%
 15.6 - 30.7%
 15.7 - 32.7%
Weighted average volatility 18.4% 19.8% 21.0%
Expected dividends 1.9 - 2.2%
 1.5 - 2.2%
 1.4 - 1.9%
Weighted average expected dividends 2.2% 2.0% 1.9%
Risk-free rate 1.3 - 2.7%
 1.3 - 3.2%
 0.5 - 2.5%


The Allstate Corporation 207


2019 Form 10-KNotes to Consolidated Financial Statements
Option grant assumptions
  2017 2016 2015
Weighted average expected term 6.1 years
 5.0 years
 6.5 years
Expected volatility 15.7 - 32.7%
 16.0 - 34.3%
 16.0 - 37.8%
Weighted average volatility 21.0% 24.3% 24.7%
Expected dividends 1.4 - 1.9%
 1.9 - 2.1%
 1.6 - 2.1%
Weighted average expected dividends 1.9% 2.1% 1.7%
Risk-free rate 0.5 - 2.5%
 0.2 - 2.4%
 0.0 - 2.4%

Summary of option activity
  For the year ended December 31, 2019
  
Number
(in 000s)
 Weighted average exercise price 
Aggregate intrinsic value
(in 000s)
 Weighted average remaining contractual term (years)
Outstanding as of January 1, 2019 11,730
 $65.82
    
Granted 2,802
 92.66
    
Exercised (2,622) 58.70
    
Forfeited (235) 89.20
    
Expired (4) 31.78
    
Outstanding as of December 31, 2019 11,671
 73.40
 $455,691
 6.3
Outstanding, net of expected forfeitures 11,547
 73.20
 453,268
 6.3
Outstanding, exercisable (“vested”) 6,744
 60.81
 348,285
 4.8

Summary of option activity
  For the year ended December 31, 2017
  
Number
(in 000s)
 Weighted average exercise price 
Aggregate intrinsic value
(in 000s)
 Weighted average remaining contractual term (years)
Outstanding as of January 1, 2017 13,560
 $50.01
    
Granted 2,631
 78.93
    
Exercised (4,688) 44.91
    
Forfeited (229) 70.85
    
Expired (12) 59.91
    
Outstanding as of December 31, 2017 11,262
 58.46
 $520,900
 6.5
Outstanding, net of expected forfeitures 11,140
 58.27
 517,276
 6.5
Outstanding, exercisable (“vested”) 6,314
 47.83
 359,121
 5.1
The weighted average grant date fair value of options granted was $14.96, $17.03 and $14.60 $12.25during 2019, 2018 and $15.45 during 2017, 2016 and 2015, respectively. The intrinsic value, which is the difference between the fair value and the exercise price, of options exercised was $114 million, $72 million and $199 million $119 millionduring 2019, 2018 and $117 million during 2017, 2016 and 2015, respectively.
Changes in restricted stock units
  For the year ended December 31, 2019
  
Number
(in 000s)
 Weighted average grant date fair value
Nonvested as of January 1, 2019 957
 $74.58
Granted 271
 92.97
Vested (308) 62.89
Forfeited (43) 84.75
Nonvested as of December 31, 2019 877
 83.87

206 www.allstate.com


Notes to Consolidated Financial Statements 2017 Form 10-K


Changes in restricted stock units
  For the year ended December 31, 2017
  
Number
(in 000s)
 Weighted average grant date fair value
Nonvested as of January 1, 2017 1,679
 $58.49
Granted 333
 80.12
Vested (718) 51.42
Forfeited (53) 69.19
Nonvested as of December 31, 2017 1,241
 67.93

The fair value of restricted stock units is based on the market value of the Company’s stock as of the date of the grant. The market value in part reflects the payment of future dividends expected. The weighted average grant date fair value of restricted stock units granted was $92.97, $93.16 and $80.12 $63.51during 2019, 2018 and $69.25 during 2017, 2016 and 2015, respectively. The total fair value of restricted stock units vested was $29 million, $47 million and $58 million $29 millionduring 2019, 2018 and $63 million during 2017, 2016 and 2015, respectively.
Changes in performance stock awards
  For the year ended December 31, 2019
  
Number
(in 000s)
 Weighted average grant date fair value
Nonvested as of January 1, 2019 1,248
 $77.35
Granted 415
 92.49
Adjustment for performance achievement 267
 62.32
Vested (702) 62.32
Forfeited (47) 87.83
Nonvested as of December 31, 2019 1,181
 87.78

Changes in performance stock awards
  
For the year ended December 31, 2017

  
Number
(in 000s)
 Weighted average grant date fair value
Nonvested as of January 1, 2017 919
 $61.50
Granted 458
 78.47
Adjustment for performance achievement (33) 52.75
Vested (213) 52.52
Forfeited (41) 69.30
Nonvested as of December 31, 2017 1,090
 70.35
The change in PSA’sperformance stock awards comprises those initially granted in 20172019 and the adjustment to previously granted PSA’sperformance stock awards for performance achievement. The fair value of performance stock awards is based on the market value of the Company’s stock as of the date of the grant. The market value in part reflects the payment of future dividends expected. The weighted average grant date fair value of performance stock awards granted was $92.49, $92.88 and $78.47 $62.32during 2019, 2018 and $70.37 during 2017, 2016 and 2015, respectively. The total fair value of performance stock awards vested was $65 million, $15 million and $17 million $28 millionduring 2019, 2018 and $56 million during 2017, 2016 and 2015, respectively.
Under the new employee share-based payment accounting standard adopted in 2017, theThe Company recognizes all tax effects related to share-based payments at settlement or expiration through the income statement. Prior

208 www.allstate.com


Notes to the adoption, the Company recognized excess tax effects through the statement of shareholders’ equity. The tax benefit recognized through the statement of shareholders’ equity related to tax deductions from stock option exercises was $23 million in each of 2016 and 2015. The tax benefit recognized through shareholders’ equity in 2016 and 2015 related to all stock-based compensation was $30 million and $46 million, respectively.Consolidated Financial Statements 2019 Form 10-K


Note 19
Supplemental Cash Flow Information


Non-cash investing activities include $106$198 million, $326$94 million and $131$106 million related to mergers and exchanges completed with equity securities, fixed income securities and limited partnerships, and modifications of certain mortgage loans fixed income securities and other investments in 2019, 2018 and 2017, 2016 and 2015, respectively, and a $89 million obligation to fund a limited partnership investment in 2015. respectively.
Non-cash financing activities include $43$50 million, $41$32 million and $74$43 million related to the issuance of Allstate common shares for vested equity awards in 2017, 20162019, 2018 and 2015,2017, respectively. Non-cash financing activities also include $90 million and $34 million related to debt acquired in conjunction with purchases of investments in 2017 and 2016, respectively.2017.
Cash flows used in operating activities in the Consolidated Statements of Cash Flows include cash paid for operating leases related to amounts included
 
in the measurement of lease liabilities of $155 million for the twelve months ended December 31, 2019. Non-cash operating activities include $604 million related to ROU assets obtained in exchange for lease obligations, including $488 million related to the adoption of new guidance related to accounting for leases, for the twelve months ended December 31, 2019.
Liabilities for collateral received in conjunction with the Company’s securities lending program were $1.12 billion, $1.12 billion and $829 million as of December 31, 2017, 2016 and 2015, respectively, and are reported in other liabilities and accrued expenses. Obligations to return cash collateral for OTC and cleared derivatives were $3 million, $5 million and $11 million as of December 31, 2017, 2016 and 2015, respectively, and are reported in other liabilities and accrued expenses or other investments.

The Allstate Corporation 207


2017 Form 10-KNotes to Consolidated Financial Statements

The accompanying cash flows are included in cash flows from operating activities in the Consolidated Statements of Cash Flows along with the activities resulting from management of the proceeds which for the years ended December 31 are as follows:
 For the years ended December 31, For the years ended December 31,
($ in millions) 2017 2016 2015 2019 2018 2017
Net change in proceeds managed            
Net change in fixed income securities $259
 $(584) $
 $80
 $234
 $259
Net change in short-term investments (255) 295
 (59) (451) (568) (255)
Operating cash flow provided (used) 4
 (289) (59)
Operating cash flow (used) provided (371) (334) 4
Net change in cash 1
 
 1
 
 
 1
Net change in proceeds managed $5

$(289)
$(58) $(371)
$(334)
$5
            
Cash flows from operating activities
Net change in liabilities            
Liabilities for collateral, beginning of year $(1,129) $(840) $(782) $(1,458) $(1,124) $(1,129)
Liabilities for collateral, end of year (1,124) (1,129) (840) (1,829) (1,458) (1,124)
Operating cash flow (used) provided $(5)
$289

$58
Operating cash flow provided (used) $371

$334

$(5)

Note 20
Other Comprehensive Income



Components of other comprehensive income (loss) on a pre-tax and after-tax basis
  For the years ended December 31,
($ in millions) 2019 2018 2017
  Pre-tax Tax After-tax Pre-tax Tax After-tax Pre-tax Tax After-tax
Unrealized net holding gains and losses arising during the period, net of related offsets $2,807
 $(592) $2,215
 $(1,142) $241
 $(901) $866
 $(304) $562
Less: reclassification adjustment of realized capital gains and losses 413
 (87) 326
 (186) 39
 (147) 374
 (131) 243
Unrealized net capital gains and losses 2,394
 (505) 1,889
 (956) 202
 (754) 492
 (173) 319
Unrealized foreign currency translation adjustments (13) 3
 (10) (61) 13
 (48) 69
 (24) 45
Unamortized pension and other postretirement prior service credit (59) 12
 (47) (77) 18
 (59) (80) 28
 (52)
Other comprehensive income (loss) $2,322
 $(490) $1,832
 $(1,094) $233
 $(861) $481
 $(169) $312



The Allstate Corporation 209


2019 Form 10-KNotes to Consolidated Financial Statements
Components of other comprehensive income (loss) on a pre-tax and after-tax basis
  For the years ended December 31,
($ in millions) 2017 2016 2015
  Pre-tax Tax After-tax Pre-tax Tax After-tax Pre-tax Tax After-tax
Unrealized net holding gains and losses arising during the period, net of related offsets $866
 $(304) $562
 $486
 $(170) $316
 $(1,896) $663
 $(1,233)
Less: reclassification adjustment of realized capital gains and losses 374
 (131) 243
 (180) 63
 (117) 112
 (39) 73
Unrealized net capital gains and losses 492
 (173) 319
 666
 (233) 433
 (2,008) 702
 (1,306)
Unrealized foreign currency translation adjustments 72
 (25) 47
 15
 (5) 10
 (89) 31
 (58)
Unrecognized pension and other postretirement benefit cost arising during the period 232
 (79) 153
 (263) 94
 (169) (64) 25
 (39)
Less: reclassification adjustment of net periodic cost recognized in operating costs and expenses (237) 83
 (154) (100) 35
 (65) (134) 47
 (87)
Unrecognized pension and other postretirement benefit cost 469
 (162) 307
 (163) 59
 (104) 70
 (22) 48
Other comprehensive income (loss) $1,033
 $(360) $673
 $518
 $(179) $339
 $(2,027) $711
 $(1,316)


Note 21
Quarterly Results (unaudited)


  First Quarter Second Quarter Third Quarter Fourth Quarter
($ in millions, except per share data)

 2019
2018
2019
2018
2019
2018
2019
2018
Revenues $10,990
 $9,770
 $11,144
 $10,099
 $11,069
 $10,465
 $11,472
 $9,481
Net income (loss) applicable to common shareholders 1,261
 977
 821
 678
 889
 942
 1,707
 (585)
Earnings per common share - Basic 3.79
 2.76
 2.47
 1.94
 2.71
 2.72
 5.32
 (1.71)
Earnings per common share - Diluted 3.74
 2.71
 2.44
 1.91
 2.67
 2.68
 5.23
 (1.71)

The Company changed its accounting principle for recognizing actuarial gains and losses and expected return on plan assets for its pension and other postretirement plans to a more preferable policy under U.S. GAAP. See Note 2 for discussion of the change in accounting principle and further information regarding the impact of the change on the consolidated financial statements.
Impact of change First Quarter Second Quarter Third Quarter Fourth Quarter
($ in millions, except per share data)
 2019 2018 2019 2018 2019 2018 2019 2018
Revenues $
 $
 $
 $
 $
 $
 $
 $
Net income (loss) applicable to common shareholders 5
 31
 (69) 41
 (140) 109
 240
 (273)
Earnings per common share - Basic 0.01
 0.09
 (0.21) 0.12
 (0.43) 0.31
 0.75
 (0.80)
Earnings per common share - Diluted 0.02
 0.08
 (0.20) 0.11
 (0.42) 0.31
 0.73
 (0.80)


  First Quarter Second Quarter Third Quarter Fourth Quarter
($ in millions, except per share data)

 2017 2016 2017 2016 2017 2016 2017 2016
Revenues $9,434
 $8,871
 $9,587
 $9,164
 $9,660
 $9,221
 $9,843
 $9,278
Net income applicable to common shareholders 666
 217
 550
 242
 637
 491
 1,220
 811
Net income applicable to common shareholders earnings per common share - Basic 1.82
 0.57
 1.51
 0.65
 1.76
 1.32
 3.41
 2.20
Net income applicable to common shareholders earnings per common share - Diluted 1.79
 0.57
 1.49
 0.64
 1.74
 1.31
 3.35
 2.18



208 210 www.allstate.com



20172019 Form 10-K




Report of Independent Registered Public Accounting Firm
To the Board of Directors and Shareholders of
The Allstate Corporation
Northbrook, Illinois 60062
Opinions on the Financial Statements and Internal Control over Financial Reporting
We have audited the accompanying Consolidated Statements of Financial Position of The Allstate Corporation and subsidiaries (the “Company”) as of December 31, 20172019 and 2016, and2018, the related Consolidated Statements of Operations, Comprehensive Income, Shareholders’ Equity, and Cash Flows for each of the three years in the period ended December 31, 2017,2019, and the related notes and the schedules listed in the Index at Item 15 (collectively referred to as the "financial statements"). We also have audited the Company’s internal control over financial reporting as of December 31, 2017,2019, based on criteria established in Internal Control – Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”).
In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of the companyCompany as of December 31, 20172019 and 2016,2018, and the results of theirits operations and theirits cash flows for each of the three years in the period ended December 31, 2017,2019, in conformity with accounting principles generally accepted in the United States of America. Also, in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2017,2019, based on the criteria established in Internal Control - Integrated Framework (2013) issued by the COSO.
Change in Accounting Principles
As discussed in Note 2 to the financial statements, the Company elected during 2019 to change its principles of accounting for recognizing pension and other postretirement benefit plan costs. The Company adopted this change on a retrospective basis. Also discussed in Note 2 to the financial statements, the Company changed its presentation and method of accounting for the recognition and measurement of financial assets and financial liabilities on January 1, 2018, due to the adoption of FASB Accounting Standards Update No. 2016-01, Financial Instruments - Overall (Subtopic 825-10).
Basis for Opinions
The Company’s management is responsible for these financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Item 9A. Controls and Procedures. Our responsibility is to express an opinion on these financial statements and an opinion on the Company’s internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (“PCAOB”) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.
Our audits of the financial statements included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures to respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.

The Allstate Corporation 211


2019 Form 10-K

Definition and Limitations of Internal Control over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Critical Audit Matters
The critical audit matters communicated below are matters arising from the current-period audit of the financial statements that were communicated or required to be communicated to the audit committee and that (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.
Reserve for Property and Casualty Insurance Claims and Claims Expense - Refer to Notes 2 and 8 to the Financial Statements
Critical Audit Matter Description
The Company establishes reserves for property and casualty insurance claims and claims expense on reported and unreported claims of insured losses. Using established industry and actuarial best practices as well as the Company’s historical claims experience, the reserve for property and casualty insurance claims and claims expense is estimated based on (i) claims reported, (ii) claims incurred but not reported, and (iii) projections of claim payments to be made in the future.
Given the subjectivity of estimating claims incurred but not reported and projections of claim payments to be made in the future, particularly those with payout requirements over a longer period of time, the related audit effort in evaluating the reserve for property and casualty insurance claims and claims expense required a high degree of auditor judgment and an increased extent of effort, including involvement of our actuarial specialists.
How the Critical Audit Matter Was Addressed in the Audit
Our principal audit procedures related to the reserve for property and casualty insurance claims and claims expense included the following:
We tested the effectiveness of controls related to the reserve for property and casualty insurance claims and claims expense, including those over the Company’s estimates and projections.
We evaluated the methods and assumptions used by the Company to estimate the reserve for property and casualty insurance claims and claims expense by:
Testing the underlying data that served as the basis for the actuarial analysis, including historical claims, to test that the inputs to the actuarial estimate were complete and accurate.
Comparing the Company’s prior year assumptions of expected development and ultimate loss to actual losses incurred during the year to assess the reasonableness of those assumptions, including consideration of potential bias, in the determination of the reserve for property and casualty claims and claims expense.
With the assistance of our actuarial specialists, we developed independent estimates for the reserve for property and casualty insurance claims and claims expense, utilizing loss data and industry claim development factors, and compared our estimates to management’s estimates.

212 www.allstate.com


2019 Form 10-K


Premium Deficiency Reserve for Life-Contingent Immediate Annuities - Refer to Notes 2 and 9 to the Financial Statements.
Critical Audit Matter Description
Due to the long-term nature of life-contingent immediate annuities, benefits are payable over many years. The Company establishes reserves as the present value of future expected benefits to be paid, reduced by the present value of future expected net premiums. Long-term actuarial assumptions of future investment yields and mortality are used when establishing the reserve. These assumptions are established at the time the policy is issued and are generally not changed during the life of the policy. The Company periodically performs a gross premium valuation (“GPV”) analysis to review the adequacy of reserves using actual experience and current assumptions. If actual experience and current assumptions are adverse compared to the original assumptions and a premium deficiency is determined to exist, any remaining unamortized deferred acquisition costs (“DAC”) balance would be expensed to the extent not recoverable and the establishment of a premium deficiency reserve may be required for any remaining deficiency. As of December 31, 2019, the Company’s GPV analysis indicated that reserves for these policies were sufficient and therefore, the Company has not established a premium deficiency reserve.
The Company also reviews these policies for circumstances where projected profits would be recognized in early years followed by projected losses in later years through a profits followed by losses (“PFBL”) analysis. If this circumstance exists, the Company will accrue a liability, during the period of profits, to offset the losses at such time as the future losses are expected to commence using a method updated prospectively over time. As of December 31, 2019, the Company’s PFBL analysis did not indicate periods of profits followed by periods of losses and therefore, the Company has not established a PFBL reserve.
Given the subjectivity involved in selecting the current assumptions for projected investment yields and mortality, and the sensitivity of the estimate to these assumptions, the related audit effort in evaluating the premium deficiency reserve and PFBL analysis for life-contingent immediate annuities required a high degree of auditor judgment and an increased extent of effort, including involvement of our actuarial specialists.
How the Critical Audit Matter Was Addressed in the Audit
Our principal audit procedures related to the premium deficiency reserve, including the GPV and PFBL analysis for life-contingent immediate annuities, included the following:
We tested the effectiveness of controls over management’s premium deficiency reserve and GPV and PFBL analysis, including those over the Company’s selection of assumptions.
With the assistance of our actuarial specialists, we evaluated the reasonableness of assumptions and their incorporation into the projection model used by the Company to perform its premium deficiency reserve analysis by:
Testing the underlying data that served as the basis for the assumptions setting and the underlying data used in the projection model to ensure the inputs were complete and accurate.
Comparing mortality assumptions selected to actual historical experience.
Comparing projected investment yields selected to historical portfolio returns, evaluating for consistency with current investment portfolio yields and the Company’s long-term reinvestment strategy, and comparing to independently obtained market data.
With the assistance of our actuarial specialists, we independently calculated the gross premium valuation reserves from the Company’s projection model for a sample of contracts and compared our estimates to management’s estimates.
With the assistance of our actuarial specialists, we evaluated the aggregate cash flows generated through the Company’s premium deficiency reserve testing for evidence of potential PFBL scenarios that would require the accrual of additional reserves to cover such future losses.


/s/ DELOITTE & TOUCHE LLP

Chicago, Illinois
February 26, 201821, 2020



We have served as the Company's auditor since 1992.



The Allstate Corporation 209 213



20172019 Form 10-K


Item 9.  Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
None.
Item 9A.  Controls and Procedures
Evaluation of Disclosure Controls and Procedures.    We maintain disclosure controls and procedures as defined in Rule 13a-15(e) under the Securities Exchange Act of 1934. Under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, we conducted an evaluation of the effectiveness of our disclosure controls and procedures as of the end of the period covered by this report. Based upon this evaluation, the principal executive officer and the principal financial officer concluded that our disclosure controls and procedures are effective in providing reasonable assurance that material information required to be disclosed in our reports filed with or submitted to the Securities and Exchange Commission under the Securities Exchange Act is recorded, processed, summarized and reported within the time periods specified by the Securities Exchange Act and made known to management, including the principal executive officer and the principal financial officer, as appropriate to allow timely decisions regarding required disclosure.
Management’s Report on Internal Control over Financial Reporting.    Management is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934.
 
Under the supervision and with the participation of our management, including our principal executive officer and principal financial officer, we conducted an evaluation of the effectiveness of our internal control over financial reporting as of December 31, 20172019 based on the criteria related to internal control over financial reporting described in “Internal Control – Integrated Framework (2013)” issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on our evaluation, management concluded that our internal control over financial reporting was effective as of December 31, 2017.2019.
Deloitte & Touche LLP, the independent registered public accounting firm that audited the consolidated financial statements included in this Form 10-K, has issued their attestation report on the Company’s internal control over financial reporting, which is included herein.
Changes in Internal Control over Financial Reporting.  During the fiscal quarter ended December 31, 2017,2019, there have been no changes in our internal control over financial reporting that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.
Item 9B.  Other Information
On February 23, 2018, Mary Alice Taylor informed20, 2020, The Allstate Corporation that she will not stand for re-electionfiled a Certificate of Elimination to its Restated Certificate of Incorporation with the Secretary of State of the State of Delaware eliminating from the Restated Certificate of Incorporation all matters set forth in the Certificates of Designations with respect to its: (i) 5.625% Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series A; (ii) 6.750% Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series C; (iii) 6.625% Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series D; (iv) 6.625% Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series E; and (v) 6.250% Fixed Rate Non-Cumulative Perpetual Preferred Stock, Series F (together collectively referred to as the “Preferred Stock”). These series of Preferred Stock have been previously redeemed by the Corporation and no shares remain outstanding.
A copy of the Certificate of Elimination relating to the board of directors at the Corporation’s annual stockholders meeting scheduled for May 11, 2018.  Ms. Taylor will continuePreferred Stock is listed as Exhibit 3.6 to serve as a director until such stockholders meeting.  Her decision to not stand for re-election did not involve any disagreement with the Corporation.this report and is incorporated herein by reference.





210 214 www.allstate.com



20172019 Form 10-K




Part III
Item 10.  Directors, Executive Officers and Corporate Governance
Information regarding directors of The Allstate Corporation standing for election at the 20182020 annual stockholders meeting is incorporated in this Item 10 by reference to the descriptions in the Proxy Statement under the captions “Corporate Governance – Proposal 1. Election of 10 Directors - Director Nominees.Nominees’ Skills and Experience.
Information regarding our audit committee and audit committee financial experts is incorporated in this Item 10 by reference to the information under the caption “Corporate Governance - Board Meetings and Committees” in the Proxy Statement.
Information regarding compliance with Section 16(a) of the Securities Exchange Act of 1934 is incorporated in this Item 10 by reference to “Stock Ownership Information – Section 16(a) Beneficial Ownership Reporting Compliance” in the Proxy Statement.
Information regarding executive officers of The Allstate Corporation is incorporated in this Item 10 by
reference to Part I, Item 1 of this report under the caption “Executive Officers of the Registrant.“Information about our Executive Officers.
We have adopted a global codeGlobal Code of business conductBusiness Conduct that applies to all of our directors and employees, including our principal executive officer, principal financial officer and controller and principal accounting officer and controller.officer. The text of our global codeGlobal Code of business conductBusiness Conduct is posted on our website, www.allstateinvestors.com. We intend to satisfy the disclosure requirements, under Item 5.05 of Form 8-K, regarding amendments to, and waiver from, the provisions of our global codeGlobal Code of business conductBusiness Conduct by posting such information on the same website.website pursuant to applicable NYSE and SEC rules.

Item 11.  Executive Compensation
Information required for Item 11 is incorporated by reference to the sections of the Proxy Statement with the following captions:
Corporate Governance – Director Compensation
Executive Compensation



The Allstate Corporation 211 215



2017
2019 Form 10-K


Item 12.  Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Information regarding security ownership of certain beneficial owners and management is incorporated in this Item 12 by reference to the sections of the Proxy Statement with the following captions:
Stock Ownership Information – Security Ownership of Directors and Executive Officers
Stock Ownership Information – Security Ownership of Certain Beneficial Owners
Equity compensation plan information
The following table includes information as of December 31, 2017, with respect to The Allstate Corporation’s equity compensation plans:
The following table includes information as of December 31, 2019, with respect to The Allstate Corporation’s equity compensation plans:The following table includes information as of December 31, 2019, with respect to The Allstate Corporation’s equity compensation plans:
Plan Category Number of Securities to be Issued upon Exercise of Outstanding Options, Warrants and Rights Weighted-Average Exercise Price of Outstanding Options, Warrants and Rights Number of Securities Remaining Available for Future Issuance under Equity Compensation Plans (Excluding Securities Reflected in Column (a))  Number of Securities to be Issued upon Exercise of Outstanding Options, Warrants and Rights Weighted-Average Exercise Price of Outstanding Options, Warrants and Rights Number of Securities Remaining Available for Future Issuance under Equity Compensation Plans (Excluding Securities Reflected in Column (a)) 
 (a) (b) (c)  (a) (b) (c) 
Equity Compensation Plans Approved by Security Holders (1)
 14,683,337
(2) 
58.46
 15,906,409
(3) 
 14,910,325
(2) 
$73.40
 21,472,103
(3) 
Total 14,683,337
(2) 
58.46
 15,906,409
(3) 
 14,910,325
(2) 
$73.40
 21,472,103
(3) 
(1) 
Consists of the 20132019 Equity Incentive Plan, which amended and restated the 20092013 Equity Incentive Plan; the 2017 Equity Compensation Plan for Non-Employee Directors; the 2006 Equity Compensation Plan for Non-Employee Directors; and the Equity Incentive Plan for Non-Employee Directors (the equity plan for non-employee directors prior to 2006). The Corporation does not maintain any equity compensation plans not approved by stockholders.
(2) 
As of December 31, 2017, 1,241,0532019, 877,151 restricted stock units (“RSUs”) and 2,180,6442,362,608 performance stock awards (“PSAs”) were outstanding. The weighted-average exercise price of outstanding options, warrants, and rights does not take into account RSUs and PSAs, which have no exercise price. PSAs are reported at the maximum potential amount awarded for incomplete performance periods and the amount earned for the 20152017 PSA grant, reduced for forfeitures. For incomplete performance periods, the actual number of shares earned may be less and are based upon measures achieved at the end of the three-year performance period for those PSAs granted in 20162018 and 2017.2019.
(3) 
Includes 15,523,58121,121,308 shares that may be issued in the form of stock options, unrestricted stock, restricted stock, restricted stock units, stock appreciation rights, performance units, performance stock, and stock in lieu of cash under the 20132019 Equity Incentive Plan; and 382,828350,795 shares that may be issued in the form of stock options, unrestricted stock, restricted stock, restricted stock units, and stock in lieu of cash compensation under the 2017 Equity Compensation Plan for Non-Employee Directors.
Asset managers, such as those that manage mutual funds and exchange traded funds, principally on behalf of third partythird-party investors, at times acquire sufficient voting ownership interests in Allstate to require disclosure. BlackRock, Inc. has disclosed that it, together with certain subsidiaries, held 7.5% of our common stock as of December 31, 2017. BlackRock also manages approximately $3.6 billion of Allstate’s investment portfolio under an investment management agreement and has licensed an investment technology software system to Allstate. The terms of these arrangements are customary and the aggregate related fees are not material. State Street Corp. manages an investment portfolio of $2.1$3.4 billion on behalf of participants in Allstate’s 401(k) Savings Plan and $2.7$2.3 billion on behalf of Allstate domestic qualified pension plans.plan. The terms of these arrangements are customary, and the aggregate related fees are not material.

Item 13.  Certain Relationships and Related Transactions, and Director Independence
Information required for Item 13 is incorporated by reference to the material in the Proxy Statement under the captions “Corporate Governance – Board Leadership StructureIndependence and PracticesRelated Person Transactions - Nominee Independence Determinations," “Corporate Governance – Board Independence and Related Person Transactions - Related Person Transactions” and “Corporate Governance –Board Composition and Nominee Considerations – Nominee Independence Determinations” and “Appendix“Other Information - Appendix B – Categorical Standards of Independence.”
Item 14.  Principal Accounting Fees and Services
Information required for Item 14 is incorporated by reference to the material in the Proxy Statement under the caption “Audit Committee Matters – Proposal 3. Ratification of Deloitte & Touche LLP as the Independent Registered Public Accountant for 2018.2020.


212 216 www.allstate.com



20172019 Form 10-K




Part IV
Item 15.  (a) (1) Exhibits and Financial Statement Schedules.
The following consolidated financial statements, notes thereto and related information of The Allstate Corporation (the “Company”) are included in Item 8.
Consolidated Statements of Operations
Consolidated Statements of Comprehensive Income
Consolidated Statements of Financial Position
Consolidated Statements of Shareholders’ Equity
Consolidated Statements of Cash Flows
Notes to the Consolidated Financial Statements
Report of Independent Registered Public Accounting Firm


Item 15.  (a) (2)
The following additional financial statement schedules are furnished herewith pursuant to the requirements of Form 10-K.
The Allstate Corporation Page
     
Schedules required to be filed under the provisions of Regulation S-X Article 7:
     
  
  
  
  
  
All other schedules are omitted because they are not applicable, or not required, or because the required information is included in the Consolidated Financial Statements or in notes thereto.
Item 15.  (a) (3)
The following is a list of the exhibits filed as part of this Form 10-K. The exhibit numbers followed by an asterisk (*) indicate exhibits that are management contracts or compensatory plans or arrangements. A dagger (†) indicates an award form first used under The Allstate Corporation 2001 Equity Incentive Plan, which was amended and restated as The Allstate Corporation 2009 Equity Incentive Plan. A plus (+) indicates an award form first used under The Allstate Corporation 2009 Equity Incentive Plan, which was subsequently amended and restated as The Allstate Corporation 2013 Equity Incentive Plan, and further amended and restated as The Allstate Corporation 2019 Equity Incentive Plan.
  Incorporated by Reference 
Exhibit
Number
Exhibit DescriptionForm
File
Number
ExhibitFiling Date
Filed or
Furnished
Herewith
2.18-K1-118402.1November 28, 2016 
3.18-K1-118403(i)May 23, 2012 
3.28-K1-118403.1November 19, 2015 
3.38-K1-118403.1June 12, 2013 
3.48-K1-118403.1September 30, 2013 
3.58-K1-118403.1December 16, 2013 
  Incorporated by Reference 
Exhibit
Number
Exhibit DescriptionForm
File
Number
ExhibitFiling Date
Filed or
Furnished
Herewith
3.18-K1-118403(i)May 23, 2012 
3.28-K1-118403.1November 19, 2015 
3.38-K1-118403.1March 29, 2018 
3.48-K1-118403.1August 5, 2019 
3.58-K1-118403.1November 8, 2019 
3.6    X
4.1The Allstate Corporation hereby agrees to furnish to the Commission, upon request, the instruments defining the rights of holders of each issue of long-term debt of it and its consolidated subsidiaries     
4.2    X


The Allstate Corporation 213 217



20172019 Form 10-K


  Incorporated by Reference 
Exhibit
Number
Exhibit DescriptionForm
File
Number
ExhibitFiling Date
Filed or
Furnished
Herewith
3.610-K1-118403.6February 20, 2014 
3.78-K1-118403.1March 3, 2014 
3.88-K1-118403.1June 12, 2014 
4.1The Allstate Corporation hereby agrees to furnish to the Commission, upon request, the instruments defining the rights of holders of each issue of long-term debt of it and its consolidated subsidiaries     
4.28-K1-118404.1June 12, 2013 
4.38-K1-118404.2June 12, 2013 
4.48-K1-118404.3June 12, 2013 
4.58-K1-118404.1September 30, 2013 
4.68-K1-118404.2September 30, 2013 
4.78-K1-118404.3September 30, 2013 
4.88-K1-118404.1December 16, 2013 
4.98-K1-118404.2December 16, 2013 
4.108-K1-118404.3December 16, 2013 
4.118-K1-118404.1March 3, 2014 
4.128-K1-118404.2March 3, 2014 
4.138-K1-118404.3March 3, 2014 
4.148-K1-118404.1June 12, 2014 
4.158-K1-118404.2June 12, 2014 
4.168-K1-118404.3June 12, 2014 
10.110-Q1-1184010.6May 2, 2012 
10.28-K1-1184010.1April 29, 2014 
10.3*Proxy1-11840App. BApril 7, 2014 
  Incorporated by Reference 
Exhibit
Number
Exhibit DescriptionForm
File
Number
ExhibitFiling Date
Filed or
Furnished
Herewith
4.38-K1-118404.1March 29, 2018 
4.48-K1-118404.2March 29, 2018 
4.5
Form of Depositary Receipt, Series G (included as Exhibit A to Exhibit 4.3 above)

8-K1-118404.3March 29, 2018 
4.68-K1-118404.1August 8, 2019 
4.78-K1-118404.2August 8, 2019 
4.8
Form of Depositary Receipt, Series H (included as Exhibit A to Exhibit 4.6 above)

8-K1-118404.3August 8, 2019 
4.9

8-K1-118404.1November 8, 2019 
4.108-K1-118404.2November 8, 2019 
4.11Form of Depositary Receipt, Series I (included as Exhibit A to Exhibit 4.9 above)8-K1-118404.3November 8, 2019 
10.110-Q1-1184010.6May 2, 2012 
10.28-K1-1184010.1April 29, 2014 
10.3*Proxy1-11840App. BApril 7, 2014 
10.4*S-81-118404November 20, 2018 
10.5*Proxy1-11840App. DApril 8, 2019 
10.6*+10-Q1-1184010.2May 1, 2018 
10.7*+10-Q1-1184010.4May 2, 2012 
10.8*+10-Q1-1184010.3May 1, 2018 
10.9*+10-Q1-1184010.3May 2, 2012 
10.10*+8-K1-1184010.2December 28, 2011 
10.11*+10-Q1-1184010.3April 27, 2011 
10.12*+8-K/A1-1184010.3May 20, 2009 


214 218 www.allstate.com



20172019 Form 10-K




  Incorporated by Reference 
Exhibit
Number
Exhibit DescriptionForm
File
Number
ExhibitFiling Date
Filed or
Furnished
Herewith
10.13*+10-Q1-1184010.2May 2, 2012 
10.14*+10-Q1-1184010.4May 1, 2018 
10.15*10-K1-1184010.16February 15, 2019 
10.16*8-K1-1184010.1December 28, 2011 
10.17*8-K1-1184010.7September 19, 2008 
10.18*8-K1-1184010.5September 19, 2008 
10.19*8-K1-1184010.6September 19, 2008 
10.20*Proxy1-11840App. DApril 12, 2017 
10.21*8-K1-1184010.8September��19, 2008 
10.22*8-K1-1184010.9September 19, 2008 
10.23*

10-Q1-1184010.2August 3, 2016 
10.24*

10-Q1-1184010.2August 1, 2017 
10.25*10-Q1-1184010.2August 1, 2007 
10.26*10-K1-1184010.24February 17, 2017 
10.27*10-K1-1184010.29February 15, 2019 
10.288-K1-1184010.1April 7, 2014 
10.29*10-Q1-1184010.1May 1, 2018 
10.30*10-Q1-1184010.1May 1, 2019 
21    X
23    X
31(i)    X
31(i)    X
32    X
101.INSInline XBRL Instance Document (the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document    X

The Allstate Corporation 219


2019 Form 10-K

  Incorporated by Reference 
Exhibit
Number
Exhibit DescriptionForm
File
Number
ExhibitFiling Date
Filed or
Furnished
Herewith
10.4*101.SCH

Inline XBRL Taxonomy Extension Schema
    X
10.5*101.CAL10-Q1-1184010.1May 6, 2014Inline XBRL Taxonomy Extension Calculation Linkbase 
10.6*+10-Q1-1184010.4May 2, 2012 X
10.7*+101.DEF10-Q1-1184010.3May 2, 2012Inline XBRL Taxonomy Extension Definition Linkbase 
10.8*+8-K1-1184010.2December 28, 2011 X
10.9*+101.LAB10-Q1-1184010.3April 27, 2011Inline XBRL Taxonomy Extension Label Linkbase 
10.10*+8-K/A1-1184010.3May 20, 2009 X
10.11*†101.PRE8-K1-1184010.3September 19, 2008Inline XBRL Taxonomy Extension Presentation Linkbase 
10.12*†8-K1-1184010.1July 20, 2006 X
10.13*+10410-Q1-1184010.2May 2, 2012Cover Page Interactive Data File (formatted as inline XBRL and contained in Exhibit 101) 
10.14*10-Q1-1184010.3July 31, 2013 
10.15*8-K1-1184010.1December 28, 2011 
10.16*8-K1-1184010.7September 19, 2008
10.17*8-K1-1184010.5September 19, 2008
10.18*8-K1-1184010.6September 19, 2008
10.19*Proxy1-11840App. DApril 12, 2017
10.20*8-K1-1184010.3May 19, 2006
10.21*8-K1-1184010.8September 19, 2008
10.22*8-K1-1184010.9September 19, 2008
10.23*

10-Q1-1184010.2August 3, 2016X

The Allstate Corporation 215


2017 Form 10-K

  Incorporated by Reference 
Exhibit
Number
Exhibit DescriptionForm
File
Number
ExhibitFiling Date
Filed or
Furnished
Herewith
10.24*

10-Q1-1184010.2August 1, 2017 
10.25*10-Q1-1184010.2August 1, 2007 
10.26*10-K1-1184010.24February 17, 2017 
10.278-K1-1184010.1July 22, 2013 
10.288-K1-1184010.1April 7, 2014 
10.298-K1-1184010March 10, 2016 
10.30

10-Q1-1184010.3August 1, 2017 
12    X
21    X
23    X
31(i)    X
31(i)    X
32    X
101.INSXBRL Instance Document    X
101.SCHXBRL Taxonomy Extension Schema    X
101.CALXBRL Taxonomy Extension Calculation Linkbase    X
101.DEFXBRL Taxonomy Extension Definition Linkbase    X
101.LABXBRL Taxonomy Extension Label Linkbase    X
101.PREXBRL Taxonomy Extension Presentation Linkbase    X
Item 15.  (b)
The exhibits are listed in Item 15. (a)(3) above.
Item 15.  (c)
The financial statement schedules are listed in Item 15. (a)(2) above.
Item 16.
None.


216 220 www.allstate.com



20172019 Form 10-K




Signatures
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
  
The Allstate Corporation
(Registrant)
   
  /s/ Eric K. FerrenJohn C. Pintozzi
  
By: Eric K. Ferren
John C. Pintozzi
Senior Vice President, Controller, and Chief Accounting Officer
(Principal Accounting Officer)
  February 26, 201821, 2020
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
Signature Title Date
     
/s/ Thomas J. Wilson 
Chairman of the Board, President, Chief Executive Officer and a Director
(Principal Executive Officer)
 February 26, 201821, 2020
Thomas J. Wilson  
     
/s/ Mario Rizzo Executive Vice President and Chief Financial Officer (Principal Financial Officer) February 26, 201821, 2020
Mario Rizzo
/s/ John C. PintozziSenior Vice President, Controller, and Chief Accounting Officer (Principal Accounting Officer)February 21, 2020
John C. Pintozzi  
     
/s/ Kermit R. Crawford Director February 26, 201821, 2020
Kermit R. Crawford  
     
/s/ Michael L. Eskew Director February 26, 201821, 2020
Michael L. Eskew  
     
/s/ Margaret M. Keane Director February 26, 201821, 2020
Margaret M. Keane  
     
/s/ Siddharth N. Mehta Director February 26, 201821, 2020
Siddharth N. Mehta  
     
/s/ Jacques P. Perold Director February 26, 201821, 2020
Jacques P. Perold  
     
/s/ Andrea Redmond Director February 26, 201821, 2020
Andrea Redmond
/s/ John W. RoweDirectorFebruary 26, 2018
John W. Rowe  
     
/s/ Gregg M. Sherrill Director February 26, 201821, 2020
Gregg M. Sherrill  
     
/s/ Judith A. Sprieser Lead Director February 26, 201821, 2020
Judith A. Sprieser
/s/ Mary Alice TaylorDirectorFebruary 26, 2018
Mary Alice Taylor  
     
/s/ Perry M. Traquina Director February 26, 201821, 2020
Perry M. Traquina  


The Allstate Corporation 217 221



20172019 Form 10-K


The Allstate Corporation and Subsidiaries
Schedule I — Summary of Investments Other than Investments in Related Parties
  As of December 31, 2019
($ in millions) Cost/amortized cost 
Fair value
(if applicable)
 
Amount shown in the
Balance Sheet
Type of investment      
Fixed maturities:      
Bonds:      
United States government, government agencies and authorities $4,971
 $5,086
 $5,086
States, municipalities and political subdivisions 8,080
 8,620
 8,620
Foreign governments 968
 979
 979
Public utilities 5,197
 5,576
 5,576
All other corporate bonds 35,893
 37,502
 37,502
Asset-backed securities 860
 862
 862
Mortgage-backed securities 324
 419
 419
Total fixed maturities 56,293
 $59,044
 59,044
       
Equity securities:      
Common stocks:      
Public utilities 98
 136
 136
Banks, trusts and insurance companies 565
 771
 771
Industrial, miscellaneous and all other 5,662
 6,957
 6,957
Nonredeemable preferred stocks 243
 298
 298
Total equity securities 6,568
 $8,162
 8,162
       
Mortgage loans on real estate 4,817
 5,012
 4,817
Real estate (none acquired in satisfaction of debt) 1,005
   1,005
Policy loans 894
   894
Derivative instruments 140
 140
 140
Limited partnership interests 8,078
   8,078
Other long-term investments 1,966
   1,966
Short-term investments 4,256
 4,256
 4,256
Total investments $84,017
 
 $88,362

  
As of December 31, 2017

($ in millions) Cost/amortized cost 
Fair
value
 
Amount at which shown in the
Balance Sheet
Type of investment      
Fixed maturities:      
Bonds:      
United States government, government agencies and authorities $3,580
 $3,616
 $3,616
States, municipalities and political subdivisions 8,053
 8,328
 8,328
Foreign governments 1,005
 1,021
 1,021
Public utilities 5,655
 5,988
 5,988
All other corporate bonds 37,341
 38,038
 38,038
Asset-backed securities 1,266
 1,272
 1,272
Residential mortgage-backed securities 480
 578
 578
Commercial mortgage-backed securities 124
 128
 128
Redeemable preferred stocks 21
 23
 23
Total fixed maturities 57,525
 $58,992
 58,992
       
Equity securities:      
Common stocks:      
Public utilities 84
 $99
 99
Banks, trusts and insurance companies 565
 725
 725
Industrial, miscellaneous and all other 4,591
 5,506
 5,506
Nonredeemable preferred stocks 221
 291
 291
Total equity securities 5,461
 $6,621
 6,621
       
Mortgage loans on real estate 4,534
 $4,732
 4,534
Real estate (none acquired in satisfaction of debt) 468
   468
Policy loans 905
   905
Derivative instruments 127
 $127
 127
Limited partnership interests 6,740
   6,740
Other long-term investments 2,472
   2,472
Short-term investments 1,944
 $1,944
 1,944
Total investments $80,176
   $82,803




S-1 www.allstate.com



20172019 Form 10-K




The Allstate Corporation and Subsidiaries
Schedule II — Condensed Financial Information of Registrant Statement of Operations
 Year Ended December 31, Year Ended December 31,
($ in millions)

 2017 2016 2015 2019 2018 2017
Revenues            
Investment income, less investment expense $10
 $11
 $8
 $35
 $25
 $10
Realized capital gains and losses (2) 2
 
 9
 (10) (2)
Other income 36
 55
 66
 41
 3
 36
 44
 68
 74
 85
 18
 44
            
Expenses            
Interest expense 334
 295
 292
 355
 337
 334
Pension and other postretirement remeasurement gains and losses 103
 454
 (219)
Pension and other postretirement benefit expense 119
 10
 (15) (122) (116) (224)
Other operating expenses 50
 28
 34
 49
 50
 50
 503
 333
 311
 385
 725
 (59)
            
Loss from operations before income tax benefit and equity in net income of subsidiaries (459) (265) (237)
(Loss) gain from operations before income tax benefit and equity in net income of subsidiaries (300) (707) 103
            
Income tax benefit (92) (115) (108)
Income tax (benefit) expense (75) (136) 105
Loss before equity in net income of subsidiaries (367) (150) (129) (225) (571) (2)
            
Equity in net income of subsidiaries 3,556
 2,027
 2,300
 5,072
 2,731
 3,556
Net income 3,189
 1,877
 2,171
 4,847
 2,160
 3,554
            
Preferred stock dividends 116
 116
 116
 169
 148
 116
            
Net income applicable to common shareholders 3,073
 1,761
 2,055
 4,678
 2,012
 3,438
            
Other comprehensive income (loss), after-tax            
Changes in:            
Unrealized net capital gains and losses 319
 433
 (1,306) 1,889
 (754) 319
Unrealized foreign currency translation adjustments 47
 10
 (58) (10) (48) 45
Unrecognized pension and other postretirement benefit cost 307
 (104) 48
Unamortized pension and other postretirement prior service credit (47) (59) (52)
Other comprehensive income (loss), after-tax 673
 339
 (1,316) 1,832
 (861) 312
Comprehensive income $3,862
 $2,216
 $855
 $6,679
 $1,299
 $3,866



































See accompanying notes to condensed financial information and notes to consolidated financial statements.


The Allstate Corporation S-2



20172019 Form 10-K


The Allstate Corporation and Subsidiaries
Schedule II (Continued) — Condensed Financial Information of Registrant Statement of Financial Position
($ in millions, except par value data) December 31, December 31,
 2017 2016 2019 2018
Assets        
Investments in subsidiaries $29,126
 $26,929
 $33,428
 $29,301
Fixed income securities, at fair value (amortized cost $361 and $510) 362
 513
Short-term investments, at fair value (amortized cost $171 and $219) 171
 219
Fixed income securities, at fair value (amortized cost $458 and $355) 466
 356
Short-term investments, at fair value (amortized cost $702 and $285) 702
 285
Cash 
 2
 2
 
Receivable from subsidiaries 427
 385
 448
 426
Deferred income taxes 124
 348
 230
 225
Other assets 150
 138
 86
 92
Total assets $30,360
 $28,534
 $35,362
 $30,685
        
Liabilities        
Long-term debt $6,350
 $6,347
 $6,631
 $6,451
Pension and other postretirement benefit obligations 675
 1,079
 1,081
 1,050
Deferred compensation 297
 274
 327
 281
Payable to subsidiaries 14
 3
Notes due to subsidiaries 250
 
 1,000
 1,250
Dividends payable to shareholders 167
 157
 199
 198
Other liabilities 70
 104
 112
 140
Total liabilities 7,809
 7,961
 9,364
 9,373
        
Shareholders’ equity        
Preferred stock and additional capital paid-in, $1 par value, 25 million shares authorized, 72.2 thousand issued and outstanding, and $1,805 aggregate liquidation preference 1,746
 1,746
Common stock, $.01 par value, 2.0 billion shares authorized and 900 million issued, 355 million and 366 million shares outstanding 9
 9
Preferred stock and additional capital paid-in, $1 par value, 25 million shares authorized, 92.5 thousand and 79.8 thousand shares issued and outstanding, $2,313 and $1,995 aggregate liquidation preference 2,248
 1,930
Common stock, $.01 par value, 2.0 billion shares authorized and 900 million issued, 319 million and 332 million shares outstanding 9
 9
Additional capital paid-in 3,313
 3,303
 3,463
 3,310
Retained income 43,162
 40,678
 48,074
 44,033
Deferred ESOP expense (3) (6) 
 (3)
Treasury stock, at cost (545 million and 534 million shares) (25,982) (24,741)
Treasury stock, at cost (581 million and 568 million shares) (29,746) (28,085)
Accumulated other comprehensive income:        
Unrealized net capital gains and losses 1,662
 1,053
 1,887
 (2)
Unrealized foreign currency translation adjustments (9) (50) (59) (49)
Unrealized pension and other postretirement benefit cost (1,347) (1,419)
Total accumulated other comprehensive loss 306
 (416)
Unamortized pension and other postretirement prior service credit 122
 169
Total accumulated other comprehensive income 1,950
 118
Total shareholders’ equity 22,551
 20,573
 25,998
 21,312
Total liabilities and shareholders’ equity $30,360
 $28,534
 $35,362
 $30,685

























See accompanying notes to condensed financial information and notes to consolidated financial statements.


S-3 www.allstate.com



20172019 Form 10-K




The Allstate Corporation and Subsidiaries
Schedule II (Continued) — Condensed Financial Information of Registrant Statement of Cash Flows
($ in millions) Years Ended December 31, Years Ended December 31,
 2017 2016 2015 2019 2018 2017
Cash flows from operating activities            
Net income $3,189
 $1,877
 $2,171
 $4,847
 $2,160
 $3,554
Adjustments to reconcile net income to net cash provided by operating activities:            
Equity in net income of subsidiaries (3,556) (2,027) (2,300) (5,072) (2,731) (3,556)
Dividends received from subsidiaries 1,671
 1,874
 2,300
 2,434
 2,059
 1,671
Realized capital gains and losses 2
 (2) 
 (9) 10
 2
Pension and other postretirement remeasurement gains and losses 103
 454
 (219)
Changes in:            
Pension and other postretirement benefits 119
 10
 (15) (122) (116) (224)
Income taxes 35
 13
 77
 13
 (28) 232
Operating assets and liabilities 56
 43
 26
 111
 160
 56
Net cash provided by operating activities 1,516
 1,788
 2,259
 2,305
 1,968
 1,516
            
Cash flows from investing activities            
Proceeds from sales of investments 880
 389
 399
 1,094
 1,370
 880
Proceeds from sales of investments to subsidiaries 
 390
 
Investment purchases (748) (243) (4) (892) (1,037) (748)
Investment collections 13
 60
 
 65
 108
 13
Return of capital from subsidiaries 42
 (1,500) 50
Transfers to subsidiaries through intercompany loan agreement 
 (30) 
Capital contribution or return of capital from subsidiaries 43
 (975) 42
Change in short-term investments, net 48
 58
 397
 (417) (115) 48
Net cash provided (used in) by investing activities 235
 (1,266) 842
Net cash (used in) provided by investing activities (107) (259) 235
            
Cash flows from financing activities            
Proceeds from borrowings from subsidiaries 300
 
 
 1,000
 1,250
 300
Repayment of notes due to subsidiaries (50) 
 
 (1,250) (250) (50)
Proceeds from issuance of long-term debt 
 1,236
 
 491
 498
 
Repayment of long-term debt 
 (17) (20)
Redemption of preferred stock (1,132) (385) 
Redemption and repayment of long-term debt (317) (400) 
Proceeds from issuance of preferred stock 1,414
 557
 
Dividends paid on common stock (525) (486) (483) (653) (614) (525)
Dividends paid on preferred stock (116) (116) (116) (134) (134) (116)
Treasury stock purchases (1,495) (1,337) (2,808) (1,735) (2,303) (1,495)
Shares reissued under equity incentive plans, net 135
 164
 130
 120
 73
 135
Excess tax benefits on share-based payment arrangements 
 32
 45
Other (2) 
 
 
 (1) (2)
Net cash used in financing activities (1,753) (524) (3,252) (2,196) (1,709) (1,753)
            
Net decrease in cash (2) (2) (151)
Net increase (decrease) in cash 2
 
 (2)
Cash at beginning of year 2
 4
 155
 
 
 2
Cash at end of year $
 $2
 $4
 $2
 $
 $





















See accompanying notes to condensed financial information and notes to consolidated financial statements.


The Allstate Corporation S-4



20172019 Form 10-K


The Allstate Corporation and Subsidiaries
Schedule II (Continued) — Condensed Financial Information of Registrant
Notes to Condensed Financial Information
1.     General
ThePursuant to rules and regulations of the SEC, the unconsolidated condensed financial statements of the Parent Company do not reflect all of the information and notes normally included with financial statements prepared in accordance with GAAP. Therefore, these condensed financial statements of the Registrant should be read in conjunction with the consolidated financial statements and notes thereto included in Item 8.
The long-term debt presented in Note 12 “Capital Structure” are direct obligations of the Registrant. A majority of the pension and other postretirement benefits plans presented in Note 17 “Benefit Plans” are direct obligations of the Registrant.
Participating subsidiaries fund the pension plans contributions under a master services cost sharing agreement. In addition, as a result of joint and several pension liability rules under the Internal Revenue Code and the Employee Retirement Income Security Act of 1974, as amended, many liabilities that arise in connection with pension plans are joint and several across all members of a controlled group of entities.
2.   Notes due to subsidiaries
On December 11, 2017,June 19, 2019, the Registrant issued $125 million and $175 million notes, eacha $1.00 billion note, with a rate of 1.59% and2.63% due on June 19, 2020 to Kennett Capital Inc. The proceeds of this issuance were used for cash management purposes.
On October 11, 2018 and December 18, 2018, the Registrant issued $250 million and $1.00 billion notes, with a rate of 2.49% and 3.03% due on April 11, 2019 and June 18, 2019, respectively, both to its wholly owned subsidiariessubsidiary Kennett Capital Inc. and Allstate Non-Insurance Holdings Inc (“ANIHI”), respectively. The proceeds of these issuances were used for cash management purposes. On December 20, 2017,April 11, 2019 and June 18, 2019, the Registrant repaid $50$250 million and $1.00 billion, respectively, to ANIHI.Kenneth Capital Inc.
3.    Supplemental Disclosures of Cash Flow Information
The Registrant paid $331$312 million, $287$330 million and $289$331 million of interest on debt in 2017, 20162019, 2018 and 2015,2017, respectively.


S-5 www.allstate.com



20172019 Form 10-K




The Allstate Corporation and Subsidiaries
Schedule III — Supplementary Insurance Information
($ in millions) As of December 31, For the years ended December 31, As of December 31, For the years ended December 31,
Segment 
Deferred
policy
acquisition
costs
 Reserves for claims and claims expense, contract benefits and contractholder funds Unearned premiums Premium revenue and contract charges 
Net investment income (1)
 Claims and claims expense, contract benefits and interest credited to contractholders Amortization of deferred policy acquisition costs Other operating costs and expenses Premiums written (excluding life) 
Deferred
policy
acquisition
costs
 Reserves for claims and claims expense, contract benefits and contractholder funds Unearned premiums Premium revenue and contract charges 
Net investment income (1)
 Claims and claims expense, contract benefits and interest credited to contractholders Amortization of deferred policy acquisition costs Other operating costs and expenses Premiums written (excluding life)
2019                  
Property-Liability                  
Allstate Protection $1,624
 $25,843
 $12,567
 $34,843
   $23,517
 $4,649
 $4,506
 $35,419
Discontinued Lines and Coverages 
 1,818
 
 
   105
 
 3
 
Total Property-Liability 1,624
 27,661
 12,567
 34,843
 $1,533
 23,622
 4,649
 4,509
 35,419
Service Businesses (2)
 1,449
 51
 2,765
 1,387
 42
 363
 543
 838
 1,535
Allstate Life 1,079
 10,541
 3
 1,343
 514
 1,154
 173
 356
 
Allstate Benefits 527
 1,950
 8
 1,145
 83
 635
 161
 285
 988
Allstate Annuities 20
 17,501
 
 13
 917
 890
 7
 30
 
Corporate and Other 
 
 
 
 70
 
 
 531
 
Intersegment Eliminations (2)
 
 
 
 (154) 
 (9) 
 (145) 
Total $4,699
 $57,704
 $15,343
 $38,577
 $3,159
 $26,655
 $5,533
 $6,404
 $37,942
2018                  
Property-Liability                  
Allstate Protection $1,618
 $25,495
 $11,953
 $32,950
   $22,348
 $4,475
 $4,522
 $33,555
Discontinued Lines and Coverages 
 1,864
 
 
   87
 
 3
 
Total Property-Liability 1,618
 27,359
 11,953
 32,950
 $1,464
 22,435
 4,475
 4,525
 33,555
Service Businesses (2)
 1,290
 64
 2,546
 1,220
 27
 350
 463
 603
 1,431
Allstate Life 1,300
 10,333
 3
 1,315
 505
 1,094
 132
 364
 
Allstate Benefits 549
 1,905
 8
 1,135
 77
 630
 145
 278
 980
Allstate Annuities 27
 18,341
 
 15
 1,096
 903
 7
 31
 
Corporate and Other 
 
 
 
 71
 
 
 880
 
Intersegment Eliminations (2)
 
 
 
 (122) 
 (7) 
 (115) 
Total $4,784
 $58,002
 $14,510
 $36,513
 $3,240
 $25,405
 $5,222
 $6,566
 $35,966
2017                                    
Property-Liability                                    
Allstate Protection $1,510
 $24,336
 $11,409
 $31,433
   $21,470
 $4,205
 $3,647
 $31,648
 $1,510
 $24,336
 $11,409
 $31,433
   $21,388
 $4,205
 $4,239
 $31,648
Discontinued Lines and Coverages 
 1,893
 
 
   96
 
 3
 
 
 1,893
 
 
   96
 
 3
 
Total Property-Liability 1,510
 26,229
 11,409
 31,433
 $1,478
 21,566
 4,205
 3,650
 31,648
 1,510
 26,229
 11,409
 31,433
 $1,478
 21,484
 4,205
 4,242
 31,648
Service Businesses (2)
 954
 96
 2,052
 977
 16
 369
 296
 506
 1,094
 954
 96
 2,052
 977
 16
 369
 296
 565
 1,094
Allstate Life 1,152
 10,244
 4
 1,280
 489
 1,047
 134
 240
 
 1,152
 10,244
 4
 1,280
 489
 1,047
 134
 344
 
Allstate Benefits 541
 1,869
 8
 1,084
 72
 599
 142
 269
 919
 541
 1,869
 8
 1,084
 72
 599
 142
 261
 919
Allstate Annuities 34
 19,870
 
 14
 1,305
 967
 7
 35
 
 34
 19,870
 
 14
 1,305
 967
 7
 34
 
Corporate and Other 
 
 
 
 41
 
 
 631
 
 
 
 
 
 41
 
 
 292
 
Intersegment Eliminations (2)
 
 
 
 (110) 
 (6) 
 (104) 
 
 
 
 (110) 
 (6) 
 (104) 
Total $4,191
 $58,308
 $13,473
 $34,678
 $3,401
 $24,542
 $4,784
 $5,227
 $33,661
 $4,191
 $58,308
 $13,473
 $34,678
 $3,401
 $24,460
 $4,784
 $5,634
 $33,661
2016                  
Property-Liability                  
Allstate Protection $1,432
 $23,263
 $11,160
 $30,727
   $21,863
 $4,053
 $3,484
 $30,888
Discontinued Lines and Coverages 
 1,953
 
 
   105
 
 2
 3
Total Property-Liability 1,432
 25,216
 11,160
 30,727
 $1,253
 21,968
 4,053
 3,486
 30,891
Service Businesses (2)
 756
 34
 1,411
 685
 13
 258
 214
 223
 709
Allstate Life 1,200
 10,042
 4
 1,250
 482
 1,027
 131
 226
 
Allstate Benefits 526
 1,821
 8
 1,011
 71
 545
 145
 240
 855
Allstate Annuities 40
 20,636
 
 14
 1,181
 1,011
 7
 32
 
Corporate and Other 
 
 
 
 42
 
 
 324
 
Intersegment Eliminations (2)
 
 
 
 (105) 
 (5) 
 (100) 
Total $3,954
 $57,749
 $12,583
 $33,582
 $3,042
 $24,804
 $4,550
 $4,431
 $32,455
2015                  
Property-Liability                  
Allstate Protection $1,410
 $21,777
 $10,979
 $29,748
   $20,718
 $3,933
 $3,476
 $30,115
Discontinued Lines and Coverages 
 2,062
 
 
   53
 
 2
 
Total Property-Liability 1,410
 23,839
 10,979
 29,748
 $1,226
 20,771
 3,933
 3,478
 30,115
Service Businesses (2)
 619
 30
 1,210
 603
 11
 277
 169
 164
 756
Allstate Life 1,271
 9,895
 4
 1,223
 490
 1,031
 133
 213
 
Allstate Benefits 514
 1,760
 9
 921
 71
 488
 124
 222
 777
Allstate Annuities 47
 21,887
 
 14
 1,323
 1,045
 5
 37
 
Corporate and Other 
 
 
 
 35
 
 
 326
 
Intersegment Eliminations (2)
 
 
 
 (42) 
 (14) 
 (28) 
Total $3,861
 $57,411
 $12,202
 $32,467
 $3,156
 $23,598
 $4,364
 $4,412
 $31,648
(1) 
A single investment portfolio supports both Allstate Protection and Discontinued Lines and Coverages segments.
(2) 
Includes intersegment premiums and service fees and the related incurred losses and expenses that are eliminated in the consolidated financial statements.


The Allstate Corporation S-6



20172019 Form 10-K


The Allstate Corporation and Subsidiaries
Schedule IV — Reinsurance
($ in millions) Gross amount 
Ceded to other companies (1)
 Assumed from other companies Net amount Percentage of amount assumed to net Gross amount 
Ceded to other companies (1)
 Assumed from other companies Net amount Percentage of amount assumed to net
Year ended December 31, 2019          
Life insurance in force $219,785
 $74,021
 $229,419
 $375,183
 61.1%
Premiums and contract charges:          
Life insurance $1,062
 $262
 $712
 $1,512
 47.1%
Accident and health insurance 1,012
 23
 
 989
 %
Property and casualty insurance 37,104
 1,122
 94
 36,076
 0.3%
Total premiums and contract charges $39,178
 $1,407
 $806
 $38,577
 2.1%
Year ended December 31, 2018         
Life insurance in force $207,434
 $81,186
 $243,161
 $369,409
 65.8%
Premiums and contract charges:         
Life insurance $994
 $266
 $754
 $1,482
 50.9%
Accident and health insurance 1,007
 24
 
 983
 %
Property and casualty insurance 34,977
 1,016
 87
 34,048
 0.3%
Total premiums and contract charges $36,978
 $1,306
 $841
 $36,513
 2.3%
Year ended December 31, 2017                   
Life insurance in force $188,186
 $86,642
 $259,671
 $361,215
 71.9% $188,186
 $86,642
 $259,671
 $361,215
 71.9%
Premiums and contract charges:                   
Life insurance $936
 $276
 $787
 $1,447
 54.4% $936
 $276
 $787
 $1,447
 54.4%
Accident and health insurance 958
 27
 
 931
 % 958
 27
 
 931
 %
Property and casualty insurance 33,221
 971
 50
 32,300
 0.2% 33,221
 971
 50
 32,300
 0.2%
Total premiums and contract charges $35,115
 $1,274
 $837
 $34,678
 2.4% $35,115
 $1,274
 $837
 $34,678
 2.4%
Year ended December 31, 2016         
Life insurance in force $167,355
 $90,011
 $275,008
 $352,352
 78.0%
Premiums and contract charges:         
Life insurance $877
 $279
 $818
 $1,416
 57.8%
Accident and health insurance 889
 30
 
 859
 %
Property and casualty insurance 32,249
 987
 45
 31,307
 0.1%
Total premiums and contract charges $34,015
 $1,296
 $863
 $33,582
 2.6%
Year ended December 31, 2015         
Life insurance in force $156,486
 $93,326
 $280,644
 $343,804
 81.6%
Premiums and contract charges:         
Life insurance $828
 $299
 $849
 $1,378
 61.6%
Accident and health insurance 813
 33
 
 780
 %
Property and casualty insurance 31,274
 1,006
 41
 30,309
 0.1%
Total premiums and contract charges $32,915
 $1,338
 $890
 $32,467
 2.7%
(1) 
NoNaN reinsurance or coinsurance income was netted against premium ceded in 20172019, 20162018 or 20152017.


S-7 www.allstate.com



20172019 Form 10-K




The Allstate Corporation and Subsidiaries
Schedule V — Valuation Allowances and Qualifying Accounts
($ in millions)   Additions    
Description 
Balance as
of beginning
of period
 Charged to costs and expenses 
Other
additions
 Deductions 
Balance
as of end
of period
Year ended December 31, 2019          
Allowance for reinsurance recoverables $65
 $(2) $
 $
 $63
Allowance for premium installment receivable 77
 137
 
 124
 90
Allowance for deferred tax assets 
 
 
 
 
Allowance for estimated losses on mortgage loans 3
 
 
 
 3
Allowance for estimated losses on agent loans 2
 1
 
 
 3
Year ended December 31, 2018         
Allowance for reinsurance recoverables $70
 $(5) $
 $
 $65
Allowance for premium installment receivable 77
 118
 
 118
 77
Allowance for deferred tax assets 
 
 
 
 
Allowance for estimated losses on mortgage loans 3
 
 
 
 3
Allowance for estimated losses on agent loans 2
 
 
 
 2
Year ended December 31, 2017         
Allowance for reinsurance recoverables $84
 $(10) $
 $4
 $70
Allowance for premium installment receivable 84
 109
 
 116
 77
Allowance for deferred tax assets 
 
 
 
 
Allowance for estimated losses on mortgage loans 3
 1
 
 1
 3
Allowance for estimated losses on agent loans 2
 
 
 
 2

($ in millions)   Additions    
Description 
Balance as
of beginning
of period
 Charged to costs and expenses 
Other
additions
 Deductions 
Balance
as of end
of period
Year ended December 31, 2017          
Allowance for reinsurance recoverables $84
 $(10) $
 $4
 $70
Allowance for premium installment receivable 84
 109
 
 116
 77
Allowance for deferred tax assets 
 
 
 
 
Allowance for estimated losses on mortgage loans 3
 1
 
 1
 3
Year ended December 31, 2016         
Allowance for reinsurance recoverables $80
 $5
 $
 $1
 $84
Allowance for premium installment receivable 90
 107
 
 113
 84
Allowance for deferred tax assets 
 
 
 
 
Allowance for estimated losses on mortgage loans 3
 
 
 
 3
Year ended December 31, 2015         
Allowance for reinsurance recoverables $95
 $(15) $
 $
 $80
Allowance for premium installment receivable 83
 107
 
 100
 90
Allowance for deferred tax assets 
 
 
 
 
Allowance for estimated losses on mortgage loans 8
 (4) 
 1
 3




The Allstate Corporation S-8