UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
WASHINGTON, D.C. 20549


FORM 10-K


þ ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934


For the Fiscal Year Ended December 31, 20182019
Commission file number: 001-16853000-22490


OR


o TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934


For the transition period from to
Commission File No. 000-22490


FORWARD AIR CORPORATIONCORPORATION
(Exact name of Registrant as specified in its charter)
  
Tennessee
62-1120025

(State or other jurisdiction of(I.R.S. Employer
incorporation or organization)(I.R.S. Employer Identification No.)
  
1915 Snapps Ferry RoadBuilding NGreeneville
Greeneville, TennesseeTN37745
(Address of principal executive offices)(Zip Code)


(423) (423) 636-7000
Registrant’s telephone number, including area code


Securities registered pursuant to Section 12(b) of the Act:
  
Title of Each ClassTrading Symbol(s)Name of Each Exchange on Which Registered
Common Stock, $0.01 par valueFWRDThe Nasdaq Stock Market LLC
  


Securities registered pursuant to Section 12(g) of the Act: None


Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  Yesþ No o


Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Exchange Act. Yes oNoþ


Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yesþ No o


Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).  Yesþ  No o

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of Registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  o


Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filerþ
Accelerated filero
Non-accelerated filero
Smaller reporting Companyo
Emerging Growth Companyo


If an emerging growth company, indicate by checkmark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.  ☐


Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act). Yes o No þ


The aggregate market value of the voting stock held by non-affiliates of the Registrant was approximately $1,695,536,388$1,635,989,687 as of June 30, 2018.2019.


The number of shares outstanding of the Registrant’s common stock (as of February 14, 2019)2020): 28,788,55628,138,584.


Documents Incorporated By Reference
Portions of the proxy statement for the 20192020 Annual Meeting of Shareholders are incorporated by reference into Part III of this report.






Table of Contents
   
 Forward Air Corporation
Page
Number
  
Part I.  
Item 1.
   
Item 1A.
   
Item 1B.
   
Item 2.
   
Item 3.
   
Item 4.
   
Part II.  
   
Item 5.
Item 6.
   
Item 6.
Item 7.
   
Item 7A.
   
Item 8.
   
Item 9.
   
Item 9A.
   
Item 9B.
   
Part III.  
   
Item 10.
   
Item 11.
  ��
Item 12.
   
Item 13.
   
Item 14.
   
Part IV.  
   
Item 15.
   
   
   
 



Introductory Note


This Annual Report on Form 10-K for the fiscal year ended December 31, 20182019 (this “Form 10-K”) contains “forward-looking statements,” as defined in Section 27A of the Securities Act of 1933, as amended (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). Forward-looking statements are statements other than historical information or statements of current condition and relate to future events or our future financial performance. In this Form 10-K, forward-looking statements include, but are not limited to, any projections of earnings, revenues, payment of dividends, or other financial items or related accounting treatment;treatment, or cost reduction measures; any statement regarding the availability of cash; any statement of plans, strategies, and objectives of management for future operations; any statements regarding future insurance, claims and litigation; any statements regarding regulation and legislative impacts on our business; any statements concerning proposed or intended, new services, developments or developments;integration measures; any statements regarding our technology and information systems, including the effectiveness of each; any statements regarding competition, including our specific advantages, the capabilities of our segments, including the integration of services and our geographic location; any statement regarding our properties; any statements regarding intended expansion through acquisition or greenfield startups; any statements regarding future business, economic conditions or performance; any statements regarding our environmental initiatives and any statements of belief and any statements of assumptions underlying any of the foregoing. Some forward-looking statements may be identified by use of such terms as “believes,” “anticipates,” “intends,” “plans,” “estimates,” “projects” or “expects.” Such forward-looking statements involve known and unknown risks, uncertainties and other factors that may cause our actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. The following is a list of factors, among others, that could cause actual results to differ materially from those contemplated by the forward-looking statements: economic factors such as recessions, inflation, higher interest rates and downturns in customer business cycles, the creditworthiness of our customers and their ability to pay for services rendered,manage our growth and ability to grow, in part, through acquisitions, while being able to successfully integrate such acquisitions, our inability to maintain our historical growth rate because of a decreased volume of freight or decreased average revenue per pound of freight moving through our network, the availability and compensation of qualified independent owner-operators and freight handlers as well as contracted, third-party carriers needed to serve our customers’ transportation needs, theour inability to manage our information systems and inability of our information systems to handle an increased volume of freight moving through our network, the occurrence of cybersecurity risks related to our information technology systems, changes in fuel prices, our inability to maintain our historical growth rate, including becauseand events, market acceptance of a decreased volume of freight or decreased average revenue per pound of freight moving through our network, loss of a major customer, whether our service offerings, gain market acceptance, increasing competition and pricing pressure, our ability to secure terminal facilities in desirable locations at reasonable rates, labor and employment concerns, our inability to successfully integrate acquisitions, claims for property damage, personal injuries or workers’ compensation, changes in our self-insurance and third-party insurance, seasonality, enforcement of and changes in governmental regulations, environmental, matters, the impact of certaintax, insurance and accounting and tax matters, and the handling of hazardous materials.materials, changes in fuel prices, loss of a major customer, increasing competition and pricing pressure, our dependence on our senior management team and the potential effects of changes in employee status, seasonal trends, the occurrence of certain weather events, restrictions in our charter and bylaws. As a result of the foregoing, no assurance can be given as to future financial condition, cash flows or results of operations. Except as required by law, we undertake no obligation to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.


Part I


Item 1. Business


Overview


Forward Air is a leading asset-light freight and logistics company. We provide less-than-truckload (“LTL”), final mile, truckload, intermodal drayage and pool distribution services across the United States and in Canada. We offer premium services that typically require precision execution, such as expedited transit, delivery during tight time windows and special handling. We utilize an asset-light strategy to minimize our investments in equipment and facilities and to reduce our capital expenditures. Forward Air was formed as a corporation under the laws of the State of Tennessee on October 23, 1981. Our common stock is listed on the Nasdaq Global Select Market under the symbol “FWRD”.


Services Provided


Our services are classified into fourthree reportable segments: Expedited LTL, Truckload Premium Services (“TLS”),Freight, Intermodal and Pool Distribution. For financial information relating to each of our business segments, see Note 10, “SegmentSegment Reporting” in the Notes to consolidatedour Consolidated Financial Statements included in this Form 10-K.

Effective September 1, 2018, Thomas Schmitt was named the Company's President and Chief Executive Officer. Mr. Schmitt is the Company's Chief Operating Decision Maker ("CODM") and is primarily responsible for allocating resources to and assessing the performance of the Company's segments. As a result of this change in leadership, the Company revisited its strategy, and in the fourth quarter of 2019, we consolidated our Truckload Premium Services operations into our Expedited Freight network

operations. This allowed Expedited LTL.Freight to diversify its revenues while simultaneously enhancing its owner-operator and brokerage relationships, which has lowered Expedited Freight’s linehaul and overall unit costs. Due to this change in leadership and the implementation of a new strategy, management determined that a change in the Company’s reportable segments had occurred.

Expedited Freight. We operate a comprehensive national network to provide expedited regional, inter-regional and national LTL services. Expedited LTLFreight offers customers local pick-up and delivery and other services including final mile, truckload, shipment consolidation and deconsolidation, warehousing, final mile solutions, customs brokerage and other handling. Because ofWe plan to grow our roots in serving the deferred air freight market, our terminal network is located at or near airports in the United StatesLTL and Canada.final mile geographic footprints through greenfield start-ups as well as acquisitions. During the year ended December 31, 2018,2019, Expedited LTLFreight accounted for 56.6% of our consolidated revenue.

TLS. We provide expedited truckload brokerage, dedicated fleet services, as well as high security and temperature-

controlled logistics services in the United States and Canada. During the year ended December 31, 2018, TLS accounted for 14.6%70% of our consolidated revenue.


Intermodal.Intermodal. We provide first- and last-mile high value intermodal container drayage services both to and from seaports and railheads. Intermodal also offers linehaul service within the LTL space as well as dedicated contract and Container Freight Station (“CFS”) warehouse and handling services. Today, Intermodal operates primarily in the Midwest and Southeast, with a smaller operational presence in the Southwest United States. We plan to grow Intermodal’s geographic footprint through acquisitions as well as greenfield start-ups where we do not have an acceptable acquisition target. During the year ended December 31, 2018,2019, Intermodal accounted for 15.2%15% of our consolidated revenue.


Pool Distribution.Distribution. We provide high-frequency handling and distribution of time sensitive product to numerous destinations within a specific geographic region. We offer this service throughout the Mid-Atlantic, Southeast, Midwest and Southwest United States. During the year ended December 31, 2018,2019, Pool Distribution accounted for 14.7%15% of our consolidated revenue.


Strategy


Our strategy is to take advantage of our core competencies in precision execution to provide asset-light freight and logistics services in order to profitably grow in the premium or high service level segments of the markets we serve. Principal components of our efforts include:
Expand Service Offerings. We believe we can increase freight volumes and revenues by offering new and enhanced services that address more of our customers’ premium transportation needs. In the past few years, we have added or enhanced LTL pickup and delivery, final mile solutions, expedited truckload, temperature-controlled shipments, warehousing, drayage, customs brokerage and shipment consolidation and handling services. These services benefit our existing customers and increase our ability to attract new customers. We also believe we can increase freight volumes by providing services to customers like third-party logistics companies and international freight forwarders that have historically represented a small percentage of our customer base and by opening new terminals in underpenetrated markets away from airport locations.

Pursue Strategic Acquisitions. We continue to evaluate and pursue acquisitions that can increase our penetration of a geographic area; add new customers, business verticals and services; and increase freight volume. For example, we acquired Central States Trucking Co. (“CST”) in 2014, which created the foundation for what is now our Intermodal segment. Since our acquisition of CST in 2014, we have completed nine additional intermodal acquisitions including O.S.T. Trucking, Inc. and O.S.T. Logistics Inc. (collectively, “O.S.T.”), which we closed in July 2019. We also acquired FSA Network, Inc. ("FSA") in April 2019, which expanded and enhanced our final mile footprint. In addition, in December 2019 we signed an agreement to acquire Linn Star Holdings, Inc., Linn Star Transfer, Inc. and Linn Star Logistics, LLC (collectively, “Linn Star”), which we closed in January 2020. The acquisition of Linn Start expands our final mile footprint to an additional 20 locations.
Expand Service Offerings. We believe we can increase freight volumes and revenues by offering new and enhanced services that address more of our customers’ premium transportation needs. In the past few years, we have added or enhanced LTL pickup and delivery, customer label integration, expedited truckload, temperature-controlled shipments, warehousing, drayage, final mile solutions, customs brokerage and shipment consolidation and handling services. These services benefit our existing customers and increase our ability to attract new customers.
Enhance Information Systems. We are committed to the development and enhancement of our information systems in order to provide us competitive service advantages and increased productivity. We believe our information systems have and will assist us in capitalizing on new business opportunities with existing and new customers.

Enhance Information Systems. We are committed to the development and enhancement of our information systems in order to provide us competitive service advantages and increased productivity. We believe our information systems have and will assist us in capitalizing on new business opportunities with existing and new customers.

Pursue Strategic Acquisitions. We continue to evaluate and pursue acquisitions that can increase our penetration of a geographic area; add new customers, business verticals and services; and increase freight volume. For example, we acquired Central States Trucking Co. (“CST”) in 2014, which created the foundation for what is now our Intermodal segment. Since our acquisition of CST in 2014, we have completed eight additional intermodal acquisitions including Multi-Modal Transport Inc. ("MMT") and Southwest Freight Distributors (“Southwest”), both acquired in 2018.


Operations


The following describes in more detail the operations of each of our reportable segments: Expedited LTL, Truckload Premium Services,Freight, Intermodal and Pool Distribution.





Expedited LTLFreight


Overview


Our Expedited LTLFreight segment provides expedited regional, inter-regional and national LTL, and final mile and truckload services. We market our Expedited LTLFreight services primarily to freight and logistics intermediaries (such as freight forwarders and third-party logistics companies) and, airlines (such as integrated air cargo carriers, and passenger and cargo airlines) and retailers (such as retailers of heavy bulky appliances). We offer our customers a high level of service with a focus on on-time, damage-free deliveries. Our terminals are located on or near airports in the United States and Canada and maintain regularly scheduled transportation service between major cities. Our Expedited LTLFreight network encompasses approximately 92% of all continental U.S. zip codes, with service in Canada.


Shipments


During 2018,2019, approximately 30.8%32% of the freight handled by Expeditedour LTL network was for overnight delivery, approximately 55.4%55% was for delivery within two to three days and the balance was for delivery in four or more days.


The average weekly volume of freight moving through our Expedited LTL network network was approximately 50.248.6 million

pounds per week in 2018.2019. During 2018,2019, our average shipment weighed approximately 614621 pounds. Although we impose no significant size or weight restrictions, we focus our marketing and price structure on shipments of 200 pounds or more.


Expedited LTLFreight generally does not market its services directly to shippers (where such services might compete with our freight and logistics intermediary customers). Also, because Expedited LTLFreight does not place significant size or weight restrictions on shipments, we generally do not compete directly with integrated air cargo carriers such as United Parcel Service and FedEx Corporation in the overnight delivery of small parcels.


The table below summarizes the average weekly volume of freight moving through our LTL network for each year since 2004.2005.

Average WeeklyAverage Weekly

Volume in PoundsVolume in Pounds
Year(In millions)(In millions)
200428.7
200531.231.2
200632.232.2
200732.832.8
200834.234.2
200928.528.5
201032.632.6
201134.034.0
201234.934.9
201335.435.4
201437.437.4
201547.247.2
201646.546.5
201749.549.5
201850.250.2
201948.6


Transportation


Our licensed property broker places our customers’ cargo with qualified motor carriers, including our own, and other third-party transportation companies. Expedited LTLFreight's licensed motor carrier contracts with owner-operators for most of its transportation services. The owner-operators own, operate and maintain their own tractors and employ their own drivers. Our freight handlers load and unload our trailers and vehicles for hauling by owner-operators between our terminals.


We seek to establish long-term relationships with owner-operators to assure dependable service and availability. We believe Expedited LTLFreight has experienced significantly higher average retention of owner-operators compared to other over-the-road transportation providers. Expedited LTLFreight has established specific guidelines relating to safety records, driving experience and personal evaluations that we use to select our owner-operators. To enhance our relationship with the owner-operators, Expedited LTLFreight seeks to pay rates that are generally above prevailing market rates and our owner-operators often are able to negotiate a consistent work schedule for their drivers. Usually, owner-operators negotiate schedules for their drivers that are between the same two cities or along a consistent route, improving quality of work life for the drivers of our owner-operators and, in turn, increasing the retention rate of owner-operators.


As a result of efforts to expand our logistics and other services, and in response to seasonal demands and volume surges in particular markets, we also purchase transportation from other surface transportation providers to handle overflow volume (including TLS).volume. Of the $360.7$562.8 million incurred for Expedited LTL'sFreight's transportation during 2018,2019, we purchased 46.5%45% from the owner-operators of our licensed motor carrier, 3.7%7% from our company fleet and 49.9%48% from other surface transportation providers.


All of our LTL Expedited Freight independent contractor tractors are equipped with in-cab communication devices, which enable us to communicate with our drivers, plan and monitor shipment progress and monitor and record our drivers’ hours of service. We use the real-time global positioning data obtained from these devices to improve customer and driver service.


Other Services


Expedited Freight continues to evolve the capabilities of its network to provide additional value-added services. Expedited Freight also seeks to lower its unit costs by integrating these services into the overall operation of its network.

Expedited Freight offers final mile services which include the delivery and installation of heavy bulky appliances such as washing machines, dryers, dishwashers and refrigerators. Through the acquisition of FSA Logistix in 2019 and acquisition of Linn Star in January 2020, Expedited Freight significantly expanded its final mile geographic footprint and now operates in 83 locations nationwide. Expedited Freight is also increasingly integrating these deliveries into its LTL customers increasingly demand more thanpickup and delivery and terminal operations so as to increase network density and lower overall LTL unit costs.

In the movementfourth quarter of freight from their transportation providers.

To meet these demands,2019, we continually seek waysconsolidated our Truckload Premium Services operations into our Expedited Freight network operations. This allowed Expedited Freight to customizediversify its revenues while simultaneously enhancing its owner-operator and add newbrokerage relationships, which has lowered Expedited Freight’s linehaul and overall unit costs. As a result of this consolidation, Expedited Freight offers expedited truckload brokerage, dedicated fleet services, as well as high security and temperature-controlled logistics services.


Other Expedited LTLFreight services allow customers to access the following services from a single source:


customs brokerage;
final mile solutions;
warehousing, dock and office space;
hotshot or ad-hoc ultra expeditedultra-expedited services; and
shipment consolidation and handling, such as shipment build-up and break-down and reconsolidation of air or ocean pallets or containers.


Customers


Our wholesale customer base is primarily comprised of freight forwarders, third-party logistics (“3PL”) companies, integrated air cargo carriers and passenger, cargo airlines, steamship lines and steamship lines.retailers. Expedited LTL’sFreight’s freight forwarder customers vary in size from small, independent, single facility companies to large, international logistics companies. Our dependable service and wide-ranging service offerings also make Expedited LTLFreight an attractive option for 3PL providers, , which is one of the fastest growing segments in the transportation industry. Because we deliver dependable service, integrated air cargo carriers use our network to provide overflow capacity and other services, including shipment of bigger packages and pallet-loaded cargo. In 2018, LTL's2019, Expedited Freight's ten largest customers accounted for approximately 41%36% of its operating revenue and had one customerno customers with revenue greater than 10% of LTLExpedited Freight operating revenue for 2018.2019. No single customer accounted for more than 10% of our consolidated revenue.


Truckload Premium Services


Overview

Our TLS segment is an asset-light provider of transportation management services, including, but not limited to, expedited truckload brokerage, dedicated fleet services, as well as high security and temperature-controlled logistics services. We market our TLS services to integrated air cargo carriers, airlines, freight forwarders and LTL carriers, as well as life-science companies, and their distributors and other shippers of high value cargo. TLS offers long haul, regional and local services through a dedicated fleet and third-party transportation providers. TLS also utilizes a wide assortment of equipment to meet our customers’ critical on-time expectations in the United States and Canada.

Operations

TLS’ primary operations are located in Columbus, Ohio. TLS also has satellite operations in South Bend, Indiana; Greeneville, Tennessee; Grand Rapids, Michigan; and Sacramento, California.

Operating Statistics

The table below summarizes the average weekly miles driven for each year since 2004.
 Average Weekly Miles
Year(In thousands)
2004260
2005248
2006331
2007529
2008676
2009672
2010788
2011876
20121,005
20131,201
20141,185
20151,459
20161,756
20171,902
20181,547


Transportation

TLS utilizes a fleet of owner-operators, company drivers and third-party transportation providers in its operations. The owner-operators own, operate and maintain their own tractors and employ their own drivers. We also maintain a fleet of company drivers, which primarily serve our life science and high value cargo customers. In many instances, our customers request team (driver) service. Through team service, we are able to provide quicker, more secure, transit service to our TLS customers.

We seek to establish long-term relationships with owner-operators and company drivers to assure dependable service and availability. To enhance our relationship with the owner-operators and our company drivers, TLS strives to set its owner-operator and company driver pay rates above prevailing market rates. TLS has established specific guidelines relating to safety records, driving experience and personal evaluations that we use to qualify and select our drivers (leased and employed).

In addition to our owner-operators and company fleet, we also purchase transportation from other surface transportation providers (including Expedited LTL) to serve our customers’ needs. TLS’ brokerage operation has relationships with over 6,008 qualified carriers. Of the $155.0 million incurred for TLS transportation during 2018, we purchased 28.5% from the owner-operators of our licensed motor carrier, 6.6% from our company fleet and 64.9% from other surface transportation providers.

We have access to a pool of trailers and we utilize a variety of equipment in our TLS operations including dry van, refrigerated, and roller-bed trailers, as well as straight trucks and cargo vans. We service our life science and high-security cargo customers with industry-leading TAPA (Transported Asset Protection Association) Level 1 certified equipment that has layered security measures to prevent theft, qualified and calibrated refrigerated trailers, and temperature systems that minimize the chance of damage to cargo caused by temperature excursions. All of the TLS trailers have global positioning trailer-tracking technology that allows us to more effectively manage our trailer pool.

All of our TLS company and independent contractor tractors are equipped with in-cab communication devices, which enable us to communicate with our drivers, plan and monitor shipment progress and monitor and record our drivers’ hours of service. We use the real-time global positioning data obtained from these devices to improve customer and driver service.

Customers

Our customer base is primarily comprised of freight forwarders, third-party logistics companies, integrated air cargo carriers, passenger and cargo airlines, and LTL carriers, including our own LTL Expedited segment, as well as retail, life-science companies, and their distributors. TLS’ customers include Fortune 500 pharmaceutical manufacturers and distributors, as well as transportation companies. In 2018, TLS’ ten largest customers accounted for approximately 67% of its operating revenue and had three customers with revenue greater than 10% of TLS operating revenue each. No single customer accounted for more than 10% of our consolidated revenue.

Intermodal


Overview


Our Intermodal segment provides first- and last-mile high value intermodal container drayage services. We market our Intermodal services primarily to import and export customers. Intermodal offers first- and last-mile transportation of freight both to and from seaports and railheads through arailheads. Intermodal also offers dedicated fleetcontract and third-party transportation providers.container freight station ("CFS") warehouse and handling services. Today, Intermodal operates primarily in the Midwest and Southeast, with a smaller operational presence in the Southwest and Mid-Atlantic United States. We plan to expand beyond our current geographic footprint through acquisitions as well as greenfield start-ups where no suitable acquisition is available. Intermodal also provides linehaul and local less-than-truckload service in the Midwest, as well as CFS warehousing services (e.g. devanning, unit load device build-up/tear-down, and security screening) for air and ocean import/export freight at five (5) of its Midwest terminals (Chicago, Cleveland, Milwaukee, Indianapolis and Detroit). Our Intermodal service differentiators include:

Immediate proof of delivery ("POD") and Signature Capture capability via tablets;
All drivers receive dispatch orders on hand-held units and are trackable via GPS; and
Daily container visibility and per diem management reports.



Operations


Intermodal’s primary office is located in Oak Brook, Illinois. Intermodal’s network consists of 2021 locations primarily in the Midwest and Southeast, with a smaller operational presence in the Southwest United States.             


Transportation


Intermodal utilizes a mix of Company-employed drivers, owner-operators and third-party carriers. During 2018,2019, approximately 21.0%73% of Intermodal’s direct transportation expenses were provided by owner-operators, 25% by Company-employed drivers, 76.6% by owner-operators and 2.4% was provided2% by third-party carriers.


All of our Intermodal company and independent contractor tractors are equipped with computer tablets, which enable us to communicate with our drivers, plan and monitor shipment progress and monitor our drivers’ hours of service. We use the real-time global positioning data obtained from these devices to improve customer and driver service and provide a high level of shipment visibility to our customers (including immediate POD signature capture). We believe that our technology is a key differentiator and enables us to provide a higher level of service than our competitors.


Customers


Intermodal’s customer base is primarily comprised of international freight forwarders, passenger and cargo airlines, beneficial cargo owners and steamship lines. In 2018,2019, Intermodal’s ten largest customers accounted for approximately 33%31% of its operating revenue and had no customers with revenue greater than 10% of Intermodal operating revenue for 2018.2019. No single customer accounted for more than 10% of our consolidated revenue.

Pool Distribution


Overview


Our Pool Distribution (or “Pool”) segment provides pool distribution services through a network of terminals and service locations throughout the Mid-Atlantic, Southeast, Midwest and Southwest United States. Pool distribution involves managing high-frequency handling and distribution of time-sensitive product to numerous destinations in specific geographic regions. We market these services to national and regional retailers and distributors.


Transportation
Pool Distribution provides transportation services through a mix of Company-employed drivers, owner-operators and third-party carriers. The mix of sources utilized to provide Pool transportation services is dependent on the individual markets and related customer routes. During 2018,2019, approximately 32.1%36% of Pool's direct transportation expenses were provided by Company-employed drivers, 35.0%third-party carriers, 34% by owner-operators and 32.9%30% was provided by third-party carriers.Company-employed drivers.
Customers


Pool Distribution’s customer base is primarily composed of national and regional retailers and distributors. Pool’s ten largest customers accounted for approximately 77%78% of Pool Distribution’s 20182019 operating revenue and had twothree customers with revenue greater than 10% of Pool Distribution’s 20182019 operating revenue. No single customer accounted for more than 10% of our consolidated revenue.




Competition


We compete in the North American transportation and logistics services industry, and the markets in which we operate are highly competitive, very fragmented and historically have few barriers to entry. We compete with a large number of other asset-light logistics companies, asset-based carriers, integrated logistics companies, and third-party freight brokers. To a lesser extent, we also compete with integrated air cargo carriers and passenger airlines. Our competition ranges from small operators that compete within a limited geographic area to companies with substantially greater financial and other resources, including greater freight capacity.


Our Expedited LTL, TLS and Pool Distribution segmentsFreight segment primarily competecompetes with other national and regional truckload carriers. Expedited LTLFreight also competes with less-than-truckload carriers, and to a lesser extent, integrated air cargo carriers and

passenger and cargo airlines, while our TLS segment also competes with property brokers and 3PLs.airlines. Our Intermodal segment primarily competes with national and regional drayage providers. Our Pool Distribution segment primarily competes with other national and regional truckload carriers.


We believe competition in our segments is based primarily on quality service, available capacity, on-time delivery, flexibility, reliability, security, transportation rates, location of facilities, and business relationships, and we believe we compete favorably with other transportation service companies. To that end, we believe our Expedited LTLFreight segment has an advantage over other truckload and less-than-truckload carriers because Expedited LTLFreight delivers faster, more reliable services between cities at rates that are generally significantly below the charge to transport the same shipments to the same destinations by air. We believe our TLS and Intermodal segments havesegment has a competitive advantage over other truckload carriers and drayage providers because we deliver faster, more reliable service while offering greater shipment visibility and security. Additionally, we believe our Intermodal segment is one of the leading providers of drayage and related services in North America today. We believe that our presence in several regions across the continental United States enables our Pool Distribution segment to provide consistent, high-quality service to our customers regardless of location, which is a competitive advantage over other pool distribution providers.


Marketing


We market all of our services through a sales and marketing staff located in major markets of the United States. Senior management also is actively involved in sales and marketing at the national and local account levels. We participate in trade shows and advertise our services through direct mail programs and through the Internet via www.forwardaircorp.com, www.forwardair.com, www.forwardairsolutions.com www.shiptqi.com, and www.cstruck.com. We market our services through all of our websites. The information contained on our websites is not part of this filing and is therefore not incorporated by reference unless such information is otherwise specifically referenced elsewhere in this report.


Seasonality


Historically, our operating results have been subject to seasonal trends when measured on a quarterly basis. The first quarter has traditionally been the weakest and the third and fourth quarters have traditionally been the strongest. Typically, this pattern has been the result of factors such as economic conditions, customer demand, weather, and national holidays. Additionally, a significant portion of our revenue is derived from customers whose business levels are impacted by the economy. The impact of seasonal trends and the economy is more pronounced on our Pool Distribution business, whose operating revenues and results tend to improve in the third and fourth quarters compared to the first and second quarters.


Employees and Equipment


As of December 31, 2018,2019, we had 4,3624,640 full-time employees, 1,5532,014 of whom were freight handlers. Also, as of that date, we had an additional 1,007840 part-time employees, of whom the majority were freight handlers. None of our employees are covered by a collective bargaining agreement. We recognize that our workforce, including our freight handlers, is one of our most valuable assets. The recruitment, training and retention of qualified employees are essential to support our continued growth and to meet the service requirements of our customers.


We manage a trailer pool that is utilized by all of our reportable segments to move freight through our networks. Our trailer pool includes dry van, refrigerated and roller-bed trailers, and substantially all of our trailers are 53 feet long. We own the majority of the trailers we use, but we supplement at times with leased trailers. As of December 31, 2018,2019, we had 6,1826,709 owned trailers in our fleet with an average age of approximately 4.34.4 years. In addition, as of December 31, 2018,2019, we also had 465469 leased trailers in our fleet. As of December 31, 2018,2019, we had 585426 owned tractors and straight trucks in our fleet, with an average age of approximately 6.16.6 years. In addition, as of December 31, 2018,2019, we also had 600927 leased tractors and straight trucks in our fleet.



Environmental Protection Effortsand Community Support


Forward Air is committed to protecting the environment and we have taken a variety of steps to improve the sustainability of our operations. We are implementing new practices and technologies, improving our training, and incorporating sustainability objectives in our growth strategies. Our initiatives will be focused on reducing overall waste, electricity consumption and carbon emissions, while working to increase employee engagement and community involvement.
As a partner of the U.S. Environmental Protection Agency ("EPA") SmartWay program since 2008, Forward Air has continued to adopt new environmentally safe policies and innovations to improve fuel efficiency and reduce emissions. For example, we actively seek to utilize equipment with reduced environmental impact. We utilize trailers with light weight composites and employ trailer skirts to decrease aerodynamic drag, both of which improve fuel efficiency. We are also increasing our use of electronicelectric forklifts and transitioning to automatic transmission tractors, which will decrease our fuel consumption.

Through vendor partnerships, we are implementing new solutions to manage waste and improve recycling across our facilities. Annually, we recycle tons of dunnage and thousands of aluminum load bars. Forward Air also participates in ReCaps, providing and purchasing recycled trailer tires. We also focus on increasing our landfall diversion rate through our partnership with Waste Harmonics.
In addition, we are a corporate partner of Truckers Against Trafficking, a nonprofit organization that educates, equips, empowers and mobilizes members of the trucking and busing industries to combat human trafficking. On Veteran’s Day 2019, Forward Air also launched Operation: Forward Freedom - providing support to our Veterans primarily through partnering with Hope for the Warriors. Hope for the Warriors is a nonprofit organization that is dedicated to restoring a sense of self, family and hope to United States military veterans. This is an important cause for us as many of our employees, independent contractors, customers and vendors are or have a family member who is a military veteran.
Finally, we joined Women in Trucking in November 2019. Women in Trucking is a nonprofit organization, supporting and celebrating women in the trucking industry. We recognize the value in describing our sustainability focus and will continue to update our future disclosures accordingly. We are committed to making our presence count across the country.
Risk Management and Litigation
Under U.S. Department of Transportation (“DOT”) regulations, we are liable for property damage and personal injuries caused by owner-operators and Company-employed drivers while they are operating on our behalf. Additionally, from time to time, the drivers employed and engaged by the third-party transportation carriers we contract with are involved in accidents, which may result in serious personal injuries. The resulting types and/or amounts of damages may be excluded by or exceed the amount of insurance coverage maintained by the contracted carrier. Although these drivers are not our employees, all of these drivers are employees, owner-operators, or independent contractors working for carriers and, from time to time, claims may be asserted against us for their actions, or for our actions in retaining them.


We currently maintain liability insurance coverage that we believe is adequate to cover third-party claims. We have a self-insured retention ("SIR") of $3.0 million per occurrence for vehicle and general liability claims and will be responsible for any damages and personal injuries below that self-insured amount. We are also responsible for varying annual aggregate deductible amounts of liability for claims in excess of the SIR/deductible. For the policy year that began AprilOctober 1, 2018,2019, we have an annual $6.0 million aggregate deductible for claims between $3.0 million and $5.0 million. We also have a $2.5 million aggregate deductible for claims between $5.0 million and $10.0 million. As a result, we are responsible for the first $7.5 million per claim, until we meet the $6.0 million aggregate deductible for claims between $3.0 million and $5.0 million and the $2.5 million aggregate deductible for claims between $5.0 million and $10.0 million. We cannot guarantee that our SIR levels will not increase and/or that we have to agree to more unfavorable policy terms as a result of market conditions, poor claims experience or other factors. This insurance covers vehicle liability and general liability claims for the LTL Expedited Freight, excluding its truckload operation, and Pool Distribution segments. TLSTruckload maintains separate liability insurance coverage for claims between $0 and $5.0 million, and for the policy year that began April 1, 2018, TLS2019, truckload had no SIR for claims in this layer. Intermodal maintains separate liability insurance coverage for all liability claims. For the policy year that began April 1, 2018,2019, Intermodal had an SIR of $50 thousandless than $0.1 million for each claim. We also maintain separate brokerage liability insurance coverage to cover third-party claims for

damages and personal injuries arising from accidents with drivers employed and engaged by third-party transportation carriers, and this policy covering our Expedited LTL and Pool Distribution segments has an SIR of $0.1 million for each claim.


We may also be subject to claims for workers’ compensation. We maintain workers’ compensation insurance coverage that we believe is adequate to cover such claims. We have a SIR of approximately $0.4 million for each such claim, except in Ohio, where we are a qualified self-insured entity with an approximately $0.5 million SIR. We could incur claims in excess of our policy limits or incur claims not covered by our insurance. Any claims beyond the limits or scope of our insurance coverage may have a material adverse effect on us. Because we do not carry “stop loss” insurance, a significant increase in the number of claims that we must cover under our self-insurance retainage could adversely affect our profitability. In addition, we may be unable to maintain insurance coverage at a reasonable cost or in sufficient amounts or scope to protect us against losses.


From time to time, we are a party to litigation arising in the normal course of our business, most of which involve claims for personal injury, property damage related to the transportation and handling of freight, or workers’ compensation. We do not believe that any of these pending actions, individually or in the aggregate, will have a material adverse effect on our business, financial condition or results of operations.


Regulation


We are regulated by various United States and state agencies, including but not limited to the DOT.DOT, the Federal Motor Carrier Safety Administration, under the DOT, manages a Compliance, Safety, Accountability initiative (“CSA”) as well as electronic logging devices in commercial motor vehicles, and that states’ jurisdiction with respect to the regulation of operations safety and insurance. We are also subject to laws and regulations under the U.S. Environmental Protection Agency and the Occupational Safety and Health Administration, which regulate safety, the supervision of hazardous materials, water discharges, air emissions, solid waste disposal and the release and cleanup of other substances. These regulatory authorities have broad powers, generally governing matters such as authority to engage in motor carrier operations, as well as motor carrier registration, driver hours of service, safety and fitness of transportation equipment and drivers, transportation of hazardous materials, certain mergers and acquisitions and periodic financial reporting. The trucking industry is also subject to regulatory and legislative changes from a variety of other governmental authorities, which address matters such as: increasingly stringent environmental, occupational safety and health regulations, limits on vehicle weight and size, ergonomics, port security, and hours of service. In addition, we are subject to compliance with cargo-security and transportation regulations issued by the Transportation Security Administration and Customs and Border Protection (“CBP”) within the U.S. Department of Homeland Security, and our domestic customs brokerage operations are licensed by CBP.

We are also subject to employment laws and regulations, including the changing regulatory landscape, with the potential effects of California Assembly Bill 5 (“California AB5”), which would introduce a new test for determining worker classification that is viewed as expanding the scope of employee relationships and narrowing the scope of independent contractor relationships.

Additionally, our Canada business activities are subject to similar requirements imposed by the laws and regulations of Canada, as well as its provincial laws and regulations. Regulatory requirements, and changes in regulatory requirements, may affect our business or the economics of the industry by requiring changes in operating practices or by influencing the demand for and increasing the costs of providing transportation services.



Service Marks


Through one of our subsidiaries, we hold federal trademark registrations or applications for federal trademark registration, associated with the following service marks: Forward Air, Inc.®, North America’s Most Complete Roadfeeder Network®, Keeping Your Business Moving Forward®, Forward Air®, Forward Air Solutions®, Forward Air Complete®, PROUD®, Total Quality, Inc.®, TQI, Inc.®, TQI®, Central States Trucking Co.®, First in “Last Mile” Home Delivery®, FSA Logistix®, FSA Logistix A Final Mile Company®, FSA Network, Inc.®, Forward CST Because it matters, think Forward SM, Forward LTL Because it matters, think Forward SM, Final Forward Mile Because it matters, think Forward SM, Forward Truckload Services Because it matters, think Forward SM, and CSTForward Solutions Because it matters, think ForwardSM. These marks are of significant value to our business.


Available Information


We file reports with the Securities and Exchange Commission (the “SEC”), including annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K. other reports and amendments to such reports filed or furnished pursuant to Section 13(a) or 15(d) of the Securities and Exchange Act of 1934, as amended from time to time. We are an electronic filer and the SEC maintains an Internet site at www.sec.gov that contains these reports and other information filed electronically. We make available free of charge through the Investor Relations portion of our website such reports as soon as reasonably practicable

after such material is electronically filed with or furnished to the SEC. Our website address is www.forwardaircorp.com. Our goal is to maintain our website as a portal through which investors can easily find or navigate to pertinent information about us. The information provided on the website is not part of this report, and is therefore not incorporated by reference unless such information is otherwise specifically referenced elsewhere in this report.

Information About our Executive Officers

The current executive officers of the Company, as of February 24, 2020 are listed below. The ages listed below are as of December 31, 2019.

The following are our executive officers:
NameAgePosition
Thomas Schmitt54President, Chief Executive Officer and Executive Chairman
Michael J. Morris51Chief Financial Officer and Treasurer
Michael L. Hance48Chief Legal Officer & Secretary
Chris C. Ruble57Chief Operating Officer
Matthew J. Jewell53Chief Commercial Officer

There are no family relationships between any of our executive officers. All officers hold office until the earliest to occur of their resignation or removal by the Board of Directors.

Thomas Schmitt has served as President, Chief Executive Officer and director since September 2018 and was elected Chairman of the Board in May 2019. Prior to joining Forward Air, Mr. Schmitt served as Management Board Member and Chief Commercial Officer for DB Schenker, a Global Logistics Company from June 2015 to July 2018. From January 2013 to April 2015, Mr. Schmitt was President, CEO and Director of Aqua Terra, a Canadian provider of natural spring water. From 2010 to 2012, Mr. Schmitt served as President, CEO and Director of Purolator, a Canadian parcel and freight transportation company. Prior to joining Purolator, Mr. Schmitt spent 12 years at FedEx in Memphis, TN where he served as CEO of FedEx Supply Chain and SVP of FedEx Solutions. Prior to his time with FedEx, Mr. Schmitt held senior roles at McKinsey & Company. Mr. Schmitt has been a member of the Xynteo Leadership board since 2018 and a Non-Executive Director of the Ferguson Plc board since February 2019. Mr. Schmitt also served on the board of directors of Dicom Transportation Group from January 2014 to June 2018, Zooplus AG, from June 2013 to May 2016, Univar, Inc., from July 2008 to June 2013 and Cyberport GmbH since June 2015.
Michael J. Morris has served as Chief Financial Officer and Treasurer since June 2016. From 2010 to 2015, Mr. Morris was the Senior Vice President of Finance & Treasurer at Con-way Inc. (“Con-way”) and in 2016 he transitioned to be the Senior Vice President of Finance & Treasurer at XPO Logistics Inc. (“XPO”) following XPO's acquisition of Con-way.
Michael L. Hance has served as Chief Legal Officer and Secretary since May 2014. From May 2010 until May 2014, he served as Senior Vice President of Human Resources and General Counsel. From January 2008 until May 2010, he served as Senior Vice President and General Counsel, and from August 2006 until January 2008, he served as Vice President and Staff Counsel. Before joining us, Mr. Hance practiced law with the law firms of Baker, Donelson, Bearman, Caldwell and Berkowitz, P.C. from October 2003 until August 2006 and with Bass, Berry & Sims, PLC from September 1999 to September 2003.

Chris C. Ruble has served as Chief Operating Officer for the entire Company since May 2019. Mr. Ruble was Chief Operating Officer for the Company's Expedited Freight, TLS (now part of Expedited Freight) and Pool Distribution segments from June 2018 to May 2019. Prior to this role, Mr. Ruble was President, Expedited Services from January 2016 to June 2018, Executive Vice President, Operations from August 2007 to January 2016, and Senior Vice President, Operations from October 2001 until August 2007. He was a Regional Vice President from September 1997 to October 2001 and a regional manager from February 1997 to September 1997, after starting with the Company as a terminal manager in January 1996. From June 1986 to August 1995, Mr. Ruble served in various management capacities at Roadway Package System, Inc.

Matthew J. Jewell has served as Chief Commercial Officer since May 2019. Mr. Jewell was President, Intermodal from June 2018 to May 2019, President, Logistics Services from January 2016 to June 2018, Executive Vice President, Intermodal Services & Chief Strategy Officer from May 2014 to January 2016, and Executive Vice President and Chief Legal Officer from January 2008 until May 2014. From July 2002 until January 2008, he served as Senior Vice President and General Counsel.  In October 2002, he was also appointed Secretary. From July 2002 until May 2004, Mr. Jewell was also the Senior Vice President, General Counsel and Secretary of Landair Corporation. From January 2000 until joining us in July 2002, Mr. Jewell was a partner with the law firm of Austin & Sparks, P.C. Mr. Jewell was an associate at Dennis, Corry & Porter, L.L.P. from July 1991 to December 1998 and a partner from January 1999 to January 2000.    

Other information required by this item is incorporated herein by reference to our proxy statement for the 2020 Annual Meeting of Shareholders (the “2020 Proxy Statement”). The 2020 Proxy Statement will be filed with the SEC not later than 120 days subsequent to December 31, 2019.

Item 1A.Risk Factors


The following are important risk factors that could affect our financial performance and could cause actual results for future periods to differ materially from our anticipated results or other expectations, including those expressed in any forward-looking statements made in this Annual Report on Form 10-K or our other filings with the SEC or in oral presentations such as telephone conferences and webcasts open to the public. You should carefully consider the following factors and consider these in conjunction with “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in Item 7 and our Consolidated Financial Statements and related Notes in Item 8.


Overall economic conditions that reduce freight volumes could have a material adverse impact on our operating results and ability to achieve growth.


We are sensitive to changes in overall economic conditions that impact customer shipping volumes, industry freight demand and industry truck capacity. The transportation industry historically has experienced cyclical fluctuations in financial results due to economic recession, downturns in business cycles of our customers, interest and currency rate fluctuations, inflation and other economic factors beyond our control. Changes in U.S. trade policy could lead to ‘trade wars’ impacting the volume of economic activity in the United States, and as a result, trucking freight volumes may be materially reduced. Such a reduction may materially and adversely affect our business. Deterioration in the economic environment subjects our business to various risks, including the following that may have a material and adverse impact on our operating results and cause us not to maintain profitability or achieve growth:


A reduction in overall freight volumes reduces our revenues and opportunities for growth. In addition, a decline in the volume of freight shipped due to a downturn in customers’ business cycles or other factors (including our ability to assess dimensional-based weight increases) generally results in decreases in freight pricing and decreases in average revenue per pound of freight, as carriers compete for loads to maintain truck productivity.


Our base transportation rates are determined based on numerous factors such as length of haul, weight per shipment and freight class. During economic downturns, we may also have to lower our base transportation rates based on competitive pricing pressures and market factors.


Some of our customers may face economic difficulties and may not be able to pay us, and some may go out of business. In addition, some customers may not pay us as quickly as they have in the past, causing our working capital needs to increase.


A significant number of our transportation providers may go out of business and we may be unable to secure sufficient equipment or other transportation services to meet our commitments to our customers.


We may not be able to appropriately adjust our expenses to changing market demands. In order to maintain high variability in our business model, it is necessary to adjust staffing levels to changing market demands. In periods of rapid change, it is more difficult to match our staffing levels to our business needs.

If the domestic freight forwarder, Expedited Freight’s primary customer, is disintermediated, and we are not able to transition effectively into servicing other customers, like third-party logistics companies and beneficial cargo owners, our business and financial results could be materially adversely affected.

We may have difficulty effectively managing our growth, which could adversely affect our business, results of operations and financial condition.

Our growth strategy includes increasing freight volume from existing customers, expanding our service offerings and pursing strategic transactions. Our growth plans will place significant demands on our management and operating personnel. Our ability to manage our future growth effectively will require us to, among other things, regularly enhance our operating and management information systems, evaluate and change our service offerings and continue to attract, retain, train, motivate and manage key employees, including through training and development programs. If we are unable to manage our growth effectively, our business, results of operations and financial condition may be adversely affected.

We have grown and may grow, in part, through acquisitions, which involve various risks, and we may not be able to identify or acquire companies consistent with our growth strategy or successfully integrate acquired businesses into our operations.

We have grown through acquisitions, and we intend to pursue opportunities to expand our business by acquiring other

companies in the future. Acquisitions involve risks, including those relating to:

identification of appropriate acquisition candidates;
negotiation of acquisitions on favorable terms and valuations;
integration of acquired businesses and personnel;
integration of information technology systems;
implementation of proper business and accounting controls;
ability to obtain financing, at favorable terms or at all;
diversion of management attention;
retention of employees and customers;
non-employee driver attrition;
unexpected liabilities;
detrimental issues not discovered during due diligence.

Acquisitions also may affect our short-term cash flow and net income as we expend funds, potentially increase indebtedness and incur additional expenses. If we are not able to identify or acquire companies consistent with our growth strategy, or if we fail to successfully integrate any acquired companies into our operations, we may not achieve anticipated increases in revenue, cost savings and economies of scale, our operating results may actually decline and acquired goodwill and intangibles may become impaired.

If we have difficulty attracting and retaining owner-operators or freight handlers, or are unable to contract with a sufficient number of third-party carriers to supplement our owner-operator fleet, our profitability and results of operations could be adversely affected.


We depend on owner-operators for most of our transportation needs. In 2018,2019, owner-operators provided 49.2%56.1% of our purchased transportation. Competition for owner-operators is intense, and sometimes there are shortages of available owner-operators. In addition, a decline in the availability of trucks, tractors and trailers for owner-operator purchase or use may negatively affect our ability to hire, attract or retain available owner-operators. We also need a large number of freight handlers to operate our business efficiently. During periods of low unemployment in the areas where our terminals are located, we may have difficulty hiring and retaining a sufficient number of freight handlers. If we have difficulty attracting and retaining enough qualified freight handlers and owner-operators, we may be forced to increase wages and benefits or to increase the cost at which we contract with our owner-operators, either of which would increase our operating costs. This difficulty may also impede our ability to maintain our delivery schedules, which could make our service less competitive and force us to curtail our planned growth. A capacity deficit may lead to a loss of customers and a decline in the volume of freight we receive from customers.


To augment our fleet of owner-operators, from time to time we purchase transportation from third-party carriers at a higher cost. As with owner-operators, competition for third-party carriers is intense, and sometimes there are shortages of available third-party carriers. If we cannot secure a sufficient number of owner-operators and have to purchase transportation from third-party carriers, our operating costs will increase. If our labor and operating costs increase, we may be unable to offset the increased costs by increasing rates without adversely affecting our business. As a result, our profitability and results of operations could be adversely affected.


A determination by regulators that our independent owner-operators are employees rather than independent contractors could expose us to various liabilities and additional ongoing expenses, and related litigation can subject us to substantial costs, which could have a material adverse effect on our results of operations and our financial condition.


At times, the Internal Revenue Service, the Department of Labor and state authorities have asserted that owner-operators are “employees,” rather than “independent contractors.” In addition, the topicAdditionally, we are aware of certain judicial decisions and legislative proposals that could bring about major reforms in the classification of individualsworkers, including the California legislature’s recent passage of California Assembly Bill 5 (“California AB 5”). California AB 5 purports to codify a new test for determining worker classification that is broadly viewed as employees orexpanding the scope of employee relationships and narrowing the scope of independent contractorscontractor relationships. Given the recent passage of California AB 5, there is no guidance from regulatory authorities, and there is a significant degree of uncertainty regarding its application. In addition, California AB 5 has gained increased attention amongbeen the plaintiffs’ bar. One or more governmental authoritiessubject of widespread national discussion and it is possible that other jurisdictions may challenge our position that the owner-operators we use are not our employees. enact similar laws.

A determination by regulators that our independent owner-operators are employees rather than independent contractors could expose us to various liabilities and additional ongoing expenses, including but not limited to, employment-related expenses such as workers’ compensation insurance coverage and reimbursement of work-related expenses. Our exposure could include prior period compensation, as well as potential liability for employee benefits and tax withholdings. In addition, the topic of the

classification of individuals as employees or independent contractors has gained increased attention among the plaintiffs’ bar and certain states have recently seen numerous class action lawsuits filed against transportation companies that engage independent contractors, some of which have resulted in significant damage awards and/or monetary settlements for workers who have been allegedly misclassified as independent contractors. The legal and other costs associated with any of these matters can be substantial and could have a material adverse effect on our results of operations and our financial condition.


If we fail to maintain our information technology systems, or if we fail to successfully implement new technology or enhancements, we may be at a competitive disadvantage and experience a decrease in revenues.


We rely heavily on our information technology systems to efficiently run our business, and they are a key component of our growth strategy and competitive advantage. We, our customers and third parties increasingly store and transmit data by means of connected information technology systems. We expect our customers to continue to demand more sophisticated, fully integrated information systems from their transportation providers. To keep pace with changing technologies and customer demands, we must correctly interpret and address market trends and enhance the features and functionality of our information technology systems in response to these trends, which may lead to significant ongoing software development costs. We may be unable to accurately determine the needs of our customers and the trends in the transportation services industry or to design and implement the appropriate features and functionality of our information technology systems in a timely and cost-effective manner, which could put us at a competitive disadvantage and result in a decline in our efficiency, decreased demand for our services and a corresponding decrease in our revenues. In addition, we could incur software development costs for technology that is ultimately not deployed and thus, would require us to write-off these costs, which would negatively impact our financial results. Furthermore, as technology improves, our customers may be able to find alternatives to our services for matching shipments with available freight hauling capacity.


Our information technology systems can also play an integral role in managing our internal freight and transportation information and creating additional revenue opportunities including assessing available backhaul capacity. A failure to capture and utilize our internal freight and transportation information may impair our ability to service our existing customers or grow

revenue.


Our information technology systems are dependent upon global communications providers, web browsers, telephone systems and other aspects of the Internet infrastructure that have experienced significant system failures and electrical outages in the past. While we take measures to ensure our major systems have redundant capabilities, our systems are susceptible to outages from fire, floods, power loss, telecommunications failures, data leakage, human error, break-ins, cyber-attacks and similar events. The occurrence of any of these events could disrupt or damage our information technology systems and hamper our internal operations, impede our customers’ access to our information technology systems and adversely impact our customer service, volumes, and revenues and result in increased cost. In addition, we may be required to incur significant costs to protect against damage caused by these disruptions or security breaches in the future.


Our business is subject to cybersecurity risks.

Our operations depend on effective and secure information technology systems. Threats to information technology systems, including as a result of cyber-attacks and cyber incidents, continue to grow. Cybersecurity risks could include, but are subjectnot limited to, malicious software, attempts to gain unauthorized access to our data and the unauthorized release, corruption or loss of our data and personal information, interruptions in communication, loss of our intellectual property or theft of our sensitive or proprietary technology, loss or damage to our data delivery systems, or other electronic security, including with our property and equipment.

These cybersecurity risks some of which are beyondcould:
Disrupt our control.

We depend on the proper functioningoperations and availability ofdamage our information technology systems,
Negatively impact our ability to compete,
Enable the theft or misappropriation of funds,
Cause the loss, corruption or misappropriation of proprietary or confidential information, expose us to litigation and
Result in operatinginjury to our reputation, downtime, loss of revenue, and increased costs to prevent, respond to or mitigate cybersecurity events.

If a cybersecurity event occurs, it could harm our business including communications and data processing systems. It is important that the data processed by these systems remains confidential, as it often includes competitive customer information, confidential customer transaction data, employee records,reputation and key financial and operational results and statistics. Some of our software applications are utilized by third parties who provide outsourced administrative functions, which exposes us to additional cybersecurity risks. Although our information systems are protected through physical and software safeguards as well as backup systems considered appropriate by management, it is difficult to fully protect against the possibility of damage or breach created by cybersecurity attacks or other security attackscould result in every potential circumstance that may arise. As cybersecurity attacks are increasing in frequency and sophistication it becomes even more difficult to protect against a breach of our information systems.

Cybersecurity incidents that impact the availability, reliability, speed, accuracy, or other proper functioning of these information systems could have a significant impact on our operations. Failure to prevent or mitigate data loss or system intrusions from cybersecurity attacks, including system failure, security breach, disruption by malware, or other damage, could expose us or our vendors or customers to a risk of loss or misuse of such information, interrupt or delay our operations, damage our reputation, cause a loss of customers, result in litigation or potential liability for us and otherwise harm our business.customers. Likewise, data privacy breaches by employees and others who access our systems may pose a risk that sensitive customer or vendor data may be exposed to unauthorized persons or to the public, adversely impacting our customer service, employee relationships and our reputation.


While we continue to make efforts to evaluate and improve our systems and particularly the effectiveness of our security program, procedures and systems, it is possible that our business, financial and other systems could be compromised, which could go unnoticed for a prolonged period of time, and there can be no assurance that the actions and controls that we implement, or which we cause third-party service providers to implement, will be sufficient to protect our systems, information or other property. Additionally, customers or third parties upon whom we rely face similar threats, which could directly or indirectly impact our business and operations. The occurrence of a cyber-incident or attack could have a material adverse effect on our business, financial condition and results of operations.

Our results of operations will be materially and adversely affected if our new service offerings do not gain market acceptance or result in the loss of our current customer base.

One element of our growth strategy is to expand our service offerings to customers. As a result, we have added additional services in the past few years. We may not succeed in making our customers sufficiently aware of existing and future services or in creating customer acceptance of these services at the prices we would want to charge. In addition, we may be required to devote substantial resources to educate our customers, with no assurance that a sufficient number of customers will use our services for commercial success to be achieved. We may not identify trends correctly, or may not be able to bring new services to market as quickly, effectively or price-competitively as our competitors. In addition, new services may alienate existing customers or cause us to lose business to our competitors. If any of the foregoing occurs, it could have a material adverse effect on our results of operations.

For example, we have in recent years expanded our “final mile” service offering through the acquisition of the assets of FSA and Linn Star Holdings, Inc., Linn Star Transfer, Inc. and Linn Star Logistics, LLC (collectively, “Linn Star”). This is a difficult to serve market and we face competition in this market from competitors that have operated in this market for several years, which may hinder our ability to compete and gain market share.

Claims for property damage, personal injuries or workers’ compensation and related expenses could significantly reduce our earnings.

Under DOT regulations, we are liable for property damage and personal injuries caused by owner-operators and Company-employed drivers while they are operating on our behalf. Additionally, from time to time, the drivers employed and engaged by the third-party transportation carriers we contract with are involved in accidents, which may result in serious personal injuries. The resulting types and/or amounts of damages may be excluded by or exceed the amount of insurance coverage maintained by the contracted carrier. Although these drivers are not our employees and all of these drivers are employees, owner-operators, or independent contractors working for carriers, from time to time, claims may be asserted against us for their actions, or for our actions in retaining them.

We currently maintain liability insurance coverage that we believe is adequate to cover third-party claims. We have a self-insured retention ("SIR") of $3.0 million per occurrence for vehicle and general liability claims and will be responsible for any damages and personal injuries below that self-insured amount. We are also responsible for varying annual aggregate deductible amounts of liability for claims in excess of the SIR/deductible. For the policy year that began April 1, 2019, we have an annual $6.0 million aggregate deductible for claims between $3.0 million and $5.0 million. We also have a $2.5 million aggregate deductible for claims between $5.0 million and $10.0 million. As a result, we are responsible for the first $7.5 million per claim, until we meet the $6.0 million aggregate deductible for claims between $3.0 million and $5.0 million and the $2.5 million aggregate deductible for claims between $5.0 million and $10.0 million. This insurance covers claims for the Expedited Freight, excluding its truckload operation, and Pool Distribution segments. Truckload maintains separate liability insurance coverage for claims between $0 and $5.0 million, and for the policy year that began April 1, 2019, truckload had no SIR for claims in this layer. Intermodal maintains separate liability insurance coverage for all liability claims. For the policy year that began April 1, 2019, Intermodal had an SIR of $50 thousand for each claim. We cannot guarantee that our SIR levels will not increase and/or that we have to agree to more unfavorable policy terms as a result of market conditions, poor claims experience or other factors.

We may also be subject to claims for workers’ compensation. We maintain workers’ compensation insurance coverage that we believe is adequate to cover such claims. We have difficulty effectively managinga SIR of approximately $0.4 million for each such claim, except in Ohio, where we are a qualified self-insured entity with an approximately $0.5 million SIR. We could incur claims in excess of our growth, whichpolicy limits or incur claims not covered by our insurance. Any claims beyond the limits or scope of our insurance coverage may have a material adverse effect on us. Because we do not carry “stop loss” insurance, a significant increase in the number of claims that we must cover under our self-insurance retainage could adversely affect our profitability. In addition, we may be unable to maintain insurance coverage at a reasonable cost or in sufficient amounts or scope to protect us against losses.


Further, as we focus on growing our final mile solutions business that includes in-home installation of appliances, we may become increasingly subject to inherent risks associated with delivery and installation of products. These risks include incidents that can cause personal injury or loss of life, damage to or destruction of property, equipment or the environment, or the suspension of our operations.

We face risks related to self-insurance and third-party insurance that can be volatile to our earnings.

We self-insure a significant portion of our claims exposure and related expenses for cargo loss, employee medical expense, bodily injury, workers’ compensation and property damage, and maintain insurance with insurance companies above our limits of self-insurance. Self-insurance retention and other limitations are detailed in Part II, Item 7, under “Self-Insurance Loss Reserves.” Because of these significant self-insured exposures, insurance and claims expense may fluctuate significantly from period-to-period. Any increase in frequency or severity of claims, or any increases to then-existing reserves, could adversely affect our financial condition and results of operations. Additionally, our ability to obtain and maintain adequate insurance and the cost of such insurance may be affected by significant claims and conditions in the insurance market over which we have no control. If the cost of insurance increases, we may decide to discontinue certain insurance coverage, reduce our level of coverage or increase our deductibles/retentions to offset the cost increase. In addition, our existing types and levels of insurance coverage could become difficult or impossible to obtain in the future. The occurrence of an event that is not fully covered by insurance, the loss of insurance coverage or a material increase in the cost of insurance could have a material adverse effect on our business, financial condition, results of operations and financial condition.cash flows.


Our growth strategy includes increasing freight volume from existing customers, expandingWe accrue for the costs of the uninsured portion of pending claims, based on the nature and severity of individual claims and historical claims development trends. Estimating the number and severity of claims, as well as related judgment or settlement amounts is inherently difficult. We may fail to establish sufficient insurance reserves and adequately estimate for future insurance claims. This, along with legal expenses, incurred but not reported claims, and other uncertainties can cause unfavorable differences between actual self-insurance costs and our service offerings and pursing strategic transactions. Our growth plans will place significant demands on our management and operating personnel. Our ability to manage our future growth effectively will require us to, among other things, regularly enhance our operating and management information systems, evaluate and change our service offerings and continue to attract, retain, train, motivate and manage key employees, including through training and development programs. If we are unable to manage our growth effectively, our business, results of operations and financial condition may be adversely affected.reserve estimates.


Volatility in fuel prices, shortages of fuel or the ineffectiveness of our fuel surcharge program can have a material adverse effect on our results of operations and profitability.


We are subject to risks associated with the availability and price of fuel. Fuel prices have fluctuated dramatically over recent years. Future fluctuations in the availability and price of fuel could adversely affect our results of operations. Fuel availability and prices can be impacted by factors beyond our control, such as natural or man-made disasters, adverse weather conditions, political events, economic sanctions imposed against oil-producing countries or specific industry participants, disruption or failure of technology or information systems, price and supply decisions by oil producing countries and cartels, terrorist activities, armed conflict, tariffs, sanctions, other changes to trade agreements and world supply and demand imbalance. Over time we have been able to mitigate the impact of the fluctuations through our fuel surcharge programs. Our fuel surcharge rates are set weekly based on the national average for fuel prices as published by the U.S. Department of Energy and our fuel surcharge table. Our fuel surcharge revenue is the result of our fuel surcharge rates and the tonnage transiting our networks. There can be no assurance that our fuel surcharge revenue programs will be effective in the future as the fuel surcharge may not capture the entire amount of the increase in fuel prices. Additionally, decreases in fuel prices reduce the cost of transportation services and accordingly, could reduce our revenues and may reduce margins for certain lines of business. In addition to changing fuel prices, fluctuations in volumes and related load factors may subject us to volatility in our fuel surcharge revenue. Fuel shortages, changes in fuel prices and the potential volatility in fuel surcharge revenue may adversely impact our results of operations and overall profitability.




Because a portion of our network costs are fixed, any factors that result in a decrease in the volume or revenue per pound of freight shipped through our networks will adversely affect our results of operations.


Our operations, particularly our networks of hubs and terminals, represent substantial fixed costs. As a result, any decline in the volume or revenue per pound of freight we handle will have an adverse effect on our operating margin and our results of operations. Several factors can result in such declines, including adverse business and economic conditions affecting shippers of freight as discussed above. In addition, volumes shipped through our network may be negatively impacted by lack of customer contractual obligations or cancellations of existing customer contracts. Typically, we do not enter into long-term contracts with our customers. Rather, our customer contracts typically allow for cancellation within 30 to 60 days.  As a result, we cannot guarantee that our current customers will continue to utilize our services or that they will continue at the same levels.   The timing of our capital investments, pricing models and service availability are generally based on our existing and anticipated customer contracts. Any change in one of the foregoing factors that results in a decrease in the volume or revenue per pound of freight shipped will adversely affect our results of operations.



We derive a significant portion of our revenue from a few major customers, the loss of one or more of which could have a material adverse effect on our business.


For the calendar year ended December 31, 2018,2019, our top 10 customers, based on revenue, accounted for approximately 31%29% of our revenue. Our Expedited LTL, TLSFreight and Intermodal segments typically do not have long-term contracts with their customers. While our Pool Distribution segment business may involve a long-term written contract, those contracts may contain cancellation clauses, and there is no assurance that our current customers will continue to utilize our services or continue at the same levels. A reduction in or termination of our services by one or more of our major customers could have a material adverse effect on our business and operating results.


We operate in highly competitive and fragmented segments of our industry, and our business will suffer if we are unable to adequately address downward pricing pressures and other factors that may adversely affect our results of operations, growth prospects and profitability.


The segments of the freight transportation industry in which we participate are highly competitive, very fragmented and historically have few barriers to entry. We compete with a large number of other asset-light logistics companies, asset-based carriers, integrated logistics companies, and third-party freight brokers. To a lesser extent, we also compete with integrated air cargo carriers and passenger airlines. Our competition ranges from small operators that compete within a limited geographic area to companies with substantially greater financial and other resources, including greater freight capacity.  We also face competition from freight forwarders who decide to establish their own networks to transport expedited ground freight, as well as from logistics companies, Internet matching services and Internet and third-party freight brokers, and new entrants to the market. In addition, customers can bring in-house some of the services we provide to them. We believe competition is based primarily on quality service, available capacity, on-time delivery, flexibility, reliability and security, transportation rates as well as the ability to acquire and maintain terminal facilities in desirable locations at reasonable rates. Many of our competitors periodically reduce their rates to gain business, especially during times of economic decline. In the past several years, several of our competitors have reduced their rates to unusually low levels that we believe are unsustainable in the long-term, but that may materially adversely affect our business in the short-term. In an effort to reduce costs, we have seen our customers solicit bids from multiple transportation providers and decide to develop or expand internal capabilities for some of the services that we provide.


In addition, competitors may pursue other strategies to gain a competitive advantage such as developing superior information technology systems or establishing cooperative relationships to increase their ability to address customer needs. The development of new information technology systems or business models could result in our disintermediation in certain businesses, such as freight brokerage. Furthermore, the transportation industry continues to consolidate. As a result of consolidation, our competitors may increase their market share and improve their financial capacity, and may strengthen their competitive positions. Business combinations could also result in competitors providing a wider variety of services at competitive prices, which could adversely affect our financial performance. These competitive pressures may cause a decrease in our volume of freight, require us to lower the prices we charge for our services and adversely affect our results of operations, growth prospects and profitability.

Our results of operations will be materially and adversely affected if our new service offerings do not gain market acceptance or result in the loss of our current customer base.

One element of our growth strategy is to expand our service offerings to customers. As a result, we have added additional services in the past few years. We may not succeed in making our customers sufficiently aware of existing and future services or in creating customer acceptance of these services at the prices we would want to charge. In addition, we may be required to devote substantial resources to educate our customers, with no assurance that a sufficient number of customers will use our services for commercial success to be achieved. We may not identify trends correctly, or may not be able to bring new services to market as quickly, effectively or price-competitively as our competitors. In addition, new services may alienate existing customers or cause

us to lose business to our competitors. If any of the foregoing occurs, it could have a material adverse effect on our results of operations.

We have grown and may grow, in part, through acquisitions, which involve various risks, and we may not be able to identify or acquire companies consistent with our growth strategy or successfully integrate acquired businesses into our operations.

We have grown through acquisitions, and we intend to pursue opportunities to expand our business by acquiring other companies in the future. Acquisitions involve risks, including those relating to:

identification of appropriate acquisition candidates;
negotiation of acquisitions on favorable terms and valuations;
integration of acquired businesses and personnel;
implementation of proper business and accounting controls;
ability to obtain financing, at favorable terms or at all;
diversion of management attention;
retention of employees and customers;
non-employee driver attrition;
unexpected liabilities;
detrimental issues not discovered during due diligence.

Acquisitions also may affect our short-term cash flow and net income as we expend funds, potentially increase indebtedness and incur additional expenses. If we are not able to identify or acquire companies consistent with our growth strategy, or if we fail to successfully integrate any acquired companies into our operations, we may not achieve anticipated increases in revenue, cost savings and economies of scale, our operating results may actually decline and acquired goodwill and intangibles may become impaired.


We could be required to record a material non-cash charge to income if our recorded intangible assets or goodwill are determined to be impaired.


We have $113.7$127.8 million of recorded net definite-lived intangible assets on our consolidated balance sheet at December 31, 2018.2019.  Our definite-lived intangible assets primarily represent the value of customer relationships and non-compete agreements that were recorded in conjunction with our various acquisitions.  We review our long-lived assets, such as our definite-lived intangible assets, for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable.  Impairment is recognized on these assets when the estimated fair value is less than the carrying value.  If such measurement indicates impairment, we would be required to record a non-cash impairment charge to our consolidated statement of comprehensive income in the amount that the carrying value of these assets exceedexceeds the estimated fair value of the assets.


We also have recorded goodwill of $199.1$221.1 million on our consolidated balance sheet at December 31, 2018.2019. Goodwill is assessed for impairment annually (or more frequently if circumstances indicate possible impairment) for each of our reporting units. This assessment includes comparing the fair value of each reporting unit to the carrying value of the assets assigned to each reporting unit. If the carrying value of the reporting unit was to exceed our estimated fair value of the reporting unit, we would then be required to estimate the fair value of the individual assets and liabilities within the reporting unit to ascertain the amount of fair value of goodwill and any potential impairment. If we determine that our fair value of goodwill is less than the related book value, we could be required to record a non-cash impairment charge to our consolidated statement of comprehensive income, which could have a material adverse effect on our earnings.



We are dependent on our senior management team and other key employees, and the loss of any such personnel could materially and adversely affect our business, operating results and financial condition.


Our future performance depends, in significant part, upon the continued service of our senior management team and other key employees. We cannot be certain that we can retain these employees. The loss of the services of one or more of these or other key personnel could have a material adverse effect on our business, operating results and financial condition if we are unable to secure replacement personnel internally or through our recruitment programs and initiatives that have sufficient experience in our industry or in the management of our business. If we fail to develop, compensate, and retain a core group of senior management and other key employees and address issues of succession planning, it could hinder our ability to execute on our business strategies and maintain our level of service.


Claims for property damage, personal injuries or workers’ compensation and related expenses could significantly reduce our earnings.

Under DOT regulations, we are liable for property damage and personal injuries caused by owner-operators and Company-employed drivers while they are operating on our behalf. Additionally, from time to time, the drivers employed and engaged by the third-party transportation carriers we contract with are involved in accidents, which may result in serious personal injuries. The resulting types and/or amounts of damages may be excluded by or exceed the amount of insurance coverage maintained by the contracted carrier. Although these drivers are not our employees and all of these drivers are employees, owner-operators, or independent contractors working for carriers, from time to time, claims may be asserted against us for their actions, or for our actions in retaining them.

We currently maintain liability insurance coverage that we believe is adequate to cover third-party claims. We have a self-insured retention ("SIR") of $3.0 million per occurrence for vehicle and general liability claims and will be responsible for any damages and personal injuries below that self-insured amount. We are also responsible for varying annual aggregate deductible amounts of liability for claims in excess of the SIR/deductible. For the policy year that began April 1, 2018, we have an annual $6.0 million aggregate deductible for claims between $3.0 million and $5.0 million. We also have a $2.5 million aggregate deductible for claims between $5.0 million and $10.0 million. As a result, we are responsible for the first $7.5 million per claim, until we meet the $6.0 million aggregate deductible for claims between $3.0 million and $5.0 million and the $2.5 million aggregate deductible for claims between $5.0 million and $10.0 million. This insurance covers claims for the LTL Expedited and Pool Distribution segments. TLS maintains separate liability insurance coverage for claims between $0 and $5.0 million, and for the policy year that began April 1, 2018, TLS had no SIR for claims in this layer. Intermodal maintains separate liability insurance coverage for all liability claims. For the policy year that began April 1, 2018, Intermodal had an SIR of $50 thousand for each claim. We cannot guarantee that our SIR levels will not increase and/or that we have to agree to more unfavorable policy terms as a result of market conditions, poor claims experience or other factors.

We may also be subject to claims for workers’ compensation. We maintain workers’ compensation insurance coverage that we believe is adequate to cover such claims. We have a SIR of approximately $0.4 million for each such claim, except in Ohio, where we are a qualified self-insured entity with an approximately $0.5 million SIR. We could incur claims in excess of our policy limits or incur claims not covered by our insurance. Any claims beyond the limits or scope of our insurance coverage may have a material adverse effect on us. Because we do not carry “stop loss” insurance, a significant increase in the number of claims that we must cover under our self-insurance retainage could adversely affect our profitability. In addition, we may be unable to maintain insurance coverage at a reasonable cost or in sufficient amounts or scope to protect us against losses.

We face risks related to self-insurance and third-party insurance that can be volatile to our earnings.

We self-insure a significant portion of our claims exposure and related expenses for cargo loss, employee medical expense, bodily injury, workers’ compensation and property damage, and maintain insurance with insurance companies above our limits of self-insurance. Self-insurance retention and other limitations are detailed in Part II, Item 7, under “Self-Insurance Loss Reserves.” Our large self-insured retention limits can make our insurance and claims expense higher or more volatile. Additionally, if our third-party insurance carriers or underwriters leave the trucking sector, as was the case during 2017, or if they decline to renew us as an insured, it could materially increase our insurance costs or collateral requirements, or create difficulties in finding insurance in excess of our self-insured retention limits.  Additionally, we could find it necessary to raise our self-insured retention, pay higher premiums or decrease our aggregate coverage limits when our policies are renewed or replaced, any of which will negatively impact our earnings.

We accrue for the costs of the uninsured portion of pending claims, based on the nature and severity of individual claims and historical claims development trends. Estimating the number and severity of claims, as well as related judgment or settlement amounts is inherently difficult. This, along with legal expenses, incurred but not reported claims, and other uncertainties can cause unfavorable differences between actual self-insurance costs and our reserve estimates.


Our business is subject to seasonal trends.


Historically, our operating results have been subject to seasonal trends when measured on a quarterly basis. Our first and second quarters have traditionally been the weakest compared to our third and fourth quarters. This trend is dependent on numerous factors including economic conditions, customer demand and weather. Because revenue is directly related to the available working days of shippers, national holidays and the number of business days during a given period may also create seasonal impact on our results of operations. After the winter holiday season and during the remaining winter months, our freight volumes are typically lower because some customers reduce shipment levels. In addition, a substantial portion of our revenue is derived from customers in industries whose shipping patterns are tied closely to consumer demand which can sometimes be difficult to predict

or are based on just-in-time production schedules. Therefore, our revenue is, to a large degree, affected by factors that are outside of our control. There can be no assurance that our historic operating patterns will continue in future periods as we cannot influence or forecast many of these factors.


Our results of operations may be affected by harsh weather conditions, disasters and disasters.pandemics.


Certain weather-related conditions such as ice and snow can disrupt our operations. Our operating expenses have historically been higher in the winter months because of cold temperatures and other adverse winter weather conditions, which result in decreased fuel efficiency, increased cold weather-related maintenance costs of revenue equipment and increased insurance and claims costs. Harsh weather could also reduce our ability to transport freight, which could result in decreased revenues. Disasters, whether naturalincluding severe weather and public health issues, such as pandemics, occurring in the United States or man-made can also adversely affect our performance by reducing demandabroad, could result in the temporary lack of an adequate work force and reducing our abilitythe temporary disruption in the transport of goods to transportor from overseas which could prevent, delay or reduce freight volumes and could have an adverse impact on consumer spending and confidence levels, all of which could result in decreased revenue and increased operating expenses.revenues.


We operate in a regulated industry, and increased costs of compliance with, or liability for violation of, existing or future regulations and enforcement could have a material adverse effect on our business.


The DOT and various state and federal agencies have been granted broad regulatory powers over our business in the United States, and we are licensed by the DOT and U.S. Customs. Additionally, our Canada business activities are subject to the similar laws and regulations of Canada and its provinces.provinces including the effects of NAFTA and any successor agreement. If we fail to comply with any applicable regulations, our licenses may be revoked or we could be subject to substantial fines or penalties and to civil and criminal liability. The transportation industry is subject to legislative and regulatory changes that can affect the economics of our business by requiring changes in operating practices or influencing the demand for, and the cost of providing, transportation services.


In December 2010, the Federal Motor Carrier Safety Administration (“FMCSA”) established the Compliance Safety Accountability (“CSA”) motor carrier oversight program under which drivers and fleets are evaluated based on certain safety-related standards. Carriers’ safety and fitness ratings under CSA include the on-road safety performance of the carriers’ drivers. The FMCSA has also implemented changes to the hours of service (“HOS”) regulations which govern the work hours of commercial drivers and adopted a rule that requires commercial drivers who use paper log books to maintain hours-of-service records with electronic logging devices (“ELDs”) and will require commercial drivers who use automatic on-board recording devices (“AOBRDs”) to record HOS to use ELDs by December 2019. The vast majorityAs of our companies’ fleets utilize AOBRDs, and we are currently in the process of updatingDecember 2019, our fleets were updated to meet the ELD requirement deadline of December 2019.requirements. At any given time, there are also other proposals for safety-related standards that are pending legislative or administrative approval or adoption. If additional or more stringent standards are adopted, such may result in a reduction of the pool of qualified drivers available to us and to other motor carriers in our industry. If we experience safety and fitness violations, our safety and fitness scores could be adversely impacted and our fleets could be ranked poorly as compared to our peers. A reduction in our safety and fitness scores or those of our contracted drivers could also reduce our competitiveness in relation to

other companies that have higher scores. Additionally, competition for qualified drivers and motor carriers with favorable safety ratings may increase and thus result in increases in driver-related compensation costs.


In addition, there may be changes in applicable federal or state tax or other laws or interpretations of those laws. If this happens, we may incur additional taxes, as well as higher workers’ compensation and employee benefit costs, and possibly penalties and interest for prior periods. This could have an adverse effect on our results of operations.


We are subject to various environmental laws and regulations, and costs of compliance with, or liabilities for violations of, existing or future laws and regulations could significantly increase our costs of doing business.


Our operations are subject to environmental laws and regulations dealing with, among other things, the handling of hazardous materials, discharge and retention of stormwater,storm water, and emissions from our vehicles. We operate in industrial areas, where truck terminals and other industrial activities are located, and where groundwater or other forms of environmental contamination may have occurred. Our operations involve the risks of fuel spillage, environmental damage, and hazardous waste disposal, among others. If we are involved in a spill or other accident involving hazardous substances, or if we are found to be in violation of applicable environmental laws or regulations, it could significantly increase our cost of doing business. Under specific environmental laws and regulations, we could be held responsible for all of the costs relating to any contamination at our past or present terminals and at third-party waste disposal sites. If we fail to comply with applicable environmental laws and regulations, we could be subject to substantial fines or penalties and to civil and criminal liability.


In addition, as global warming issues become more prevalent, federal and local governments and our customers are beginning to respond to these issues. This increased focus on sustainability may result in new regulations and customer requirements that could negatively affect us. This could cause us to incur additional direct costs or to make changes to our operations in order

to comply with any new regulations and customer requirements, as well as increased indirect costs or loss of revenue resulting from, among other things, our customers incurring additional compliance costs that affect our costs and revenues. We could also lose revenue if our customers divert business from us because we have not complied with their sustainability requirements. These costs, changes and loss of revenue could have a material adverse effect on our business, financial condition and results of operations. Even without any new legislation or regulation, increased public concern regarding greenhouse gases emitted by transportation carriers could harm the reputations of companies operating in the transportation logistics industries and shift consumer demand toward more locally sourced products and away from our services.


The FMCSA’s CSA initiative could adversely impact our ability to hire qualified drivers or contract with qualified owner-operators or third-party carriers, meet our growth projections and maintain our customer relationships, each of which could adversely impact our results of operations.


The FMCSA’s Compliance, Safety, Accountability initiative (“CSA”) is an enforcement and compliance program designed to monitor and improve commercial motor vehicle safety by measuring the safety record of both the motor carrier and the driver. These measurements are scored and used by the FMCSA to identify potential safety risks and to direct enforcement action. CSA scores are dependent upon safety and compliance experience, which could change at any time. In addition, the safety standards prescribed in CSA could change and our ability as well as our independent contractors’ ability to maintain an acceptable score could be adversely impacted. Public disclosure of certain CSA scores was restricted through the enactment of the Fixing America’s Surface Transportation Act of 2015 (the “FAST Act”) on December 4, 2015; however, the FAST Act does not restrict public disclosure of all data collected by the FMCSA. If we receive unacceptable CSA scores, and this data is made available to the public, our relationships with our customers could be damaged, which could result in a loss of business.


The requirements of CSA could also shrink the industry’s pool of drivers as those with unfavorable scores could leave the industry. As a result, the costs to attract, train and retain qualified drivers, owner-operators or third-party carriers could increase. In addition, a shortage of qualified drivers could increase driver turnover, decrease asset utilization, limit growth and adversely impact our results of operations.


If our employees were to unionize, our operating costs would likely increase.


None of our employees is currently represented by a collective bargaining agreement. However, we have no assurance that our employees will not unionize in the future, which could increase our operating costs and force us to alter our operating methods. This could have a material adverse effect on our operating results.


Our charter and bylaws and provisions of Tennessee law could discourage or prevent a takeover that may be considered favorable.


Our charter and bylaws and provisions of Tennessee law may discourage, delay or prevent a merger, acquisition or change in control that may be considered favorable. These provisions could also discourage proxy contests and make it more difficult for shareholders to elect directors and take other corporate actions. Among other things, these provisions:


authorize us to issue preferred stock, the terms of which may be determined at the sole discretion of our Board of Directors and may adversely affect the voting or economic rights of our shareholders; and


establish advance notice requirements for nominations for election to the Board of Directors and for proposing matters that can be acted on by shareholders at a meeting.


Our charter and bylaws and provisions of Tennessee law may discourage transactions that otherwise could provide for the payment of a premium over prevailing market prices for our Common Stock and also could limit the price that investors are willing to pay in the future for shares of our Common Stock.


Our financing costs may be adversely affected by changes in LIBOR.


LIBOR, the London interbank offered rate, is the basic rate of interest used in lending between banks on the London interbank market and is widely used as a reference for setting the interest rate on loans globally. We use LIBOR as a reference rate in our revolving credit facility to calculate interest due to our lender. On July 27,In 2017, the United Kingdom’s Financial Conduct Authority, which regulates LIBOR, announced its intention to phase out LIBOR by the end of 2021. We use LIBOR as a reference rate in our revolving credit facility to calculate interest due to our lender. It is unclear if LIBOR will cease to exist at that time or if new methods of calculating LIBOR will be established such that it continues to exist after 2021. If LIBOR ceases to exist, we may need to renegotiate our credit agreement with our lender. This could have an adverse effect on our financing costs.


Item 1B.    Unresolved Staff Comments


None.



Item 2.        Properties


Properties
 
We believe that we have adequate facilities for conducting our business, including properties owned and leased. Management further believes that in the event replacement property is needed, it will be available on terms and at costs substantially similar to the terms and costs experienced by competitors within the transportation industry.
 
We own our Columbus, Ohio central sorting facility which is used by our Expedited LTL and TLS segments.Freight segment. The Columbus, Ohio facility is 125,000 square feet with 168 trailer doors. This premier facility can unload, sort and load upwards of 3.7 million pounds in five hours.


We also own facilities near Dallas/Fort Worth, Texas, Chicago, Illinois and Atlanta, Georgia, all of which are used by the Expedited LTLFreight segment.  The Dallas/Fort Worth, Texas facility has over 216,000 square feet with 134 trailer doors and approximately 28,000 square feet of office space.  The Chicago, Illinois facility is over 125,000 square feet with 110 trailer doors and over 10,000 square feet of office space. The Atlanta, Georgia facility is over 142,000 square feet with 118 trailer doors and approximately 12,000 square feet of office space. We lease our shared services headquarters in Greeneville, Tennessee. During 2016, we renewed theThe lease throughon this facility expires in 2023. We also lease our executive headquarters in Atlanta, Georgia.


We lease and maintain 143146 additional terminals, office spaces and other properties located in major cities throughout the United States and Canada. Lease terms for these terminals are typically for three to seven years. As a result of the Towne acquisition, we currently have 2 idle facilities that we are still leasing. In addition, we have operations in 2522 cities operated by independent agents who handle freight for us on a commission basis.
    
Item 3.        Legal Proceedings
 
From time to time, we are a party to ordinary, routine litigation incidental to and arising in the normal course of our business, most of which involve claims for personal injury, property damage related to the transportation and handling of freight, or workers’ compensation. We do not believe that any of these pending actions, individually or in the aggregate, will have a material adverse effect on our business, financial condition, results of operations or cash flow.


Item 4.        Mine Safety Disclosures
    
Not applicable.



Part II


Item 5.        Market for Registrant’s Common Equity, Related Shareholder Matters and Issuer Purchases of Equity Securities    


Our Common Stock trades on The Nasdaq Global Select Stock Market™ under the symbol “FWRD.”


There were approximately 638681 shareholders of record of our Common Stock as of January 16, 2019.15, 2020.
 
Subsequent to December 31, 2018,2019, our Board of Directors declared a cash dividend of $0.18 per share that will be paid in the first quarter of 2019.2020 to the shareholders on record on March 5, 2020. The Company expects to continue to pay regular quarterly cash dividends, though each subsequent quarterly dividend is subject to review and approval by the Board of Directors.


There are no material restrictions on our ability to declare dividends. 


None of our securities were sold during fiscal year 20182019 without registration under the Securities Act.



Stock Performance Graph


The following graph compares the percentage change in the cumulative shareholder return on our Common Stock with The Nasdaq Trucking and Transportation Stocks Index and The Nasdaq Global Select Stock Market™ Index commencing on the last trading day of December 20132014 and ending on the last trading day of December 2018.2019. The graph assumes a base investment of $100 made on December 31, 20132014 and the respective returns assume reinvestment of all dividends. The comparisons in this graph are required by the SEC and, therefore, are not intended to forecast or necessarily be indicative of any future return on our Common Stock.


The performance graph and related information shall not be deemed “soliciting material” or be “filed” with the Securities and Exchange Commission, nor shall such information be incorporated by reference into any future filing under the Securities Act or the Exchange Act, except to the extent that the Company specifically incorporates it by reference into such filing.


chart-6bc24a7f31415b37962a07.jpgchart-c5271e21f9a65b45912.jpg

2013
2014
2015
2016
2017
20182014
2015
2016
2017
2018
2019
Forward Air Corporation$100

$115

$98

$108

$131

$125
$100

$85

$94

$114

$109

$139
Nasdaq Trucking and Transportation Stocks Index100

139

117

142

178

161
100

84

103

128

116

140
Nasdaq Global Select Stock Market Index100

114

121

130

167

161
100

106

114

147

141

200



Issuer Purchases of Equity Securities
Period
Total Number of Shares Purchased
Average Price Paid per Share
Total Number of Shares Purchased as Part of Publicly Announced Program
Maximum Number of Shares that May Yet Be Purchased Under the Program (1) (2)
October 1-31, 2018
15,000

$59.1

15,000

1,039,048
November 1-30, 2018
285,151

61.7

285,151

753,897
December 1-31, 2018
44,502

59.7

44,502

709,395
Total
344,653

$61.3

344,653

709,395
Period
Total Number of Shares Purchased
Average Price Paid per Share
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (1) Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs (1)
October 1-31, 2019
50

$63.6

50

4,229
November 1-30, 2019
35

70.0

35

4,194
December 1-31, 2019
39

69.3

39

4,155
Total
124

$67.2

124

4,155
         
(1) On February 5, 2019, the Board of Directors canceled the Company’s remaining 2016 share repurchase authorization and approved a share repurchase authorization for up to 5.0 million shares of the Company’s common shares that shall remain in effect until such time as the shares authorized for repurchase are exhausted or until earlier terminated.
(1) On July 21, 2016, the Board of Directors approved a stock repurchase program for up to 3.0 million shares of the Company's common stock.
(2) On February 5, 2019, the Board of Directors canceled the Company’s remaining 2016 share repurchase authorization and approved a stock repurchase authorization for up to 5.0 million shares of the Company’s common stock.


Item 6.        Selected Financial Data


The following table sets forth our selected financial data. The selected financial data should be read in conjunction with our "Management's Discussion and Analysis of Financial Condition and Results of Operations" and our consolidated financial statements and notes thereto, included elsewhere in this report.
Year ended
December 31, December 31, December 31, December 31, December 31,Year ended
2018 2017 2016 2015 2014December 31, December 31, December 31, December 31, December 31,
  (As Adjusted) (As Adjusted) (As Adjusted) (As Adjusted)2019 2018 2017 2016 2015
(In thousands, except per share data)(In thousands, except per share data)
Income Statement Data:                  
Operating revenue$1,320,886
 $1,169,346
 $1,030,210
 $987,894
 $824,654
$1,410,395
 $1,320,886
 $1,169,346
 $1,030,210
 $987,894
Income from operations122,031
 108,757
 59,703
 81,674
 96,325
118,823
 122,031
 108,757
 59,703
 81,674
Operating margin (1)9.2% 9.3% 5.8% 8.3% 11.7%8.4% 9.2% 9.3% 5.8% 8.3%
                  
Net income92,051
 87,255
 27,505
 55,516
 61,120
87,099
 92,051
 87,255
 27,505
 55,516
Net income per share:                  
Basic$3.14
 $2.90
 $0.90
 $1.79
 $1.98
$3.06
 $3.14
 $2.90
 $0.90
 $1.79
Diluted$3.12
 $2.89
 $0.90
 $1.78
 $1.95
$3.04
 $3.12
 $2.89
 $0.90
 $1.78
                  
Cash dividends declared per common share$0.63
 $0.60
 $0.51
 $0.48
 $0.48
$0.72
 $0.63
 $0.60
 $0.51
 $0.48
                  
Balance Sheet Data (at end of period):                  
Total assets$760,215
 $692,622
 $644,048
 $702,327
 $541,493
$990,878
 $760,215
 $692,622
 $644,048
 $702,327
Long-term obligations, net of current portion47,335
 40,588
 725
 28,856
 1,275
72,249
 47,335
 40,588
 725
 28,856
Shareholders' equity553,244
 532,699
 498,344
 509,497
 463,064
577,182
 553,244
 532,699
 498,344
 509,497
                  
(1) Income from operations as a percentage of operating revenue
Note: Prior period balances have been adjusted to confirm with revenue guidance issued in 2014 (Accounting Standards Update ("ASU") 2014-09, Revenue from Contracts with Customers). See additional discussion in Note 1, Accounting Policies to our Consolidated Financial Statements.


Item 7.        Management's Discussion and Analysis of Financial Condition and Results of Operations


Overview and Executive Summary
 
OurEffective September 1, 2018, Thomas Schmitt was named the Company's President and Chief Executive Officer. Mr. Schmitt is the Company's Chief Operating Decision Maker ("CODM") and is primarily responsible for allocating resources to and assessing the performance of the Company's segments. As a result of this change in leadership, the Company revisited its strategy as discussed in Item 1 included in this Form 10-K. Due to this change in leadership and implementation of a new strategy, Management changed how it evaluates and manages the business effective in the fourth quarter of 2019 and classifies our services are classified into fourthree reportable segments: Expedited LTL, TLS,Freight, Intermodal and Pool Distribution. The results of our previous Expedited LTL and TLS segments have been consolidated into our Expedited Freight segment. This classification is consistent with how the CODM makes decisions about resource allocation and assesses the Company's performance. The Company has recast its financial information and disclosures for the prior periods to reflect the segment disclosures as if the current presentation had been in effect throughout all periods presented. For financial information relating to each of our business segments, see Note 10, Segment Reporting to our Consolidated Financial Statements.
 

Through the Expedited LTLFreight segment, we operate a comprehensive national network to provide expedited regional, inter-regional and national LTL services. Expedited LTLFreight offers customers local pick-up and delivery and other services including final mile, truckload, shipment consolidation and deconsolidation, warehousing, final mile solutions, customs brokerage and other handling. Because ofWe plan to grow our roots in serving the deferred air freight market, our terminal network is located at or near airports in the United StatesLTL and Canada.

Through our TLS segment, we provide expedited truckload brokerage, dedicated fleet services,final mile geographic footprints through greenfield start-ups as well as high security and temperature-controlled logistics services inacquisitions. During the United States and Canada.year ended December 31, 2019, Expedited Freight accounted for 70.1% of our consolidated revenue.


Our Intermodal segment provides first- and last-mile high value intermodal container drayage services both to and from seaports and railheads. Intermodal also offers dedicated contract and CFScontainer freight station ("CFS") warehouse and handling services. Today, Intermodal operates primarily in the Midwest and Southeast, with a smaller operational presence in the Southwest.Southwest and Mid-Atlantic United States. We plan to grow Intermodal’s geographic footprint through acquisitions as well as greenfield start-ups where we do not have an acceptable acquisition target. During the year ended December 31, 2019, Intermodal accounted for 15.4% of our consolidated revenue.


In our Pool Distribution segment, we provide high-frequency handling and distribution of time sensitive product to numerous destinations within a specific geographic region. We offer this service throughout the Mid-Atlantic, Southeast, Midwest and Southwest United States. During the year ended December 31, 2019, Intermodal accounted for 14.7% of our consolidated revenue.


Our operations, particularly our network of hubs and terminals, represent substantial fixed costs. Consequently, our ability to increase our earnings depends in significant part on our ability to increase the amount of freight and the revenue per pound for the freight shipped through our networks and to grow other lines of businesses,services, such as TLS, IntermodalLTL pickup and Pool Distribution,delivery, final mile solutions and intermodal services, which will allow us to maintain revenue growth in challenging shipping environments. In addition, we are continuing to execute synergies across our services, particularly with service offerings in the Expedited Freight segment. Synergistic opportunities include the ability to share resources, particularly our fleet resources.


Trends and Developments


AppointmentExpedited Freight Acquisitions

As part of New Presidentour strategy to expand our final mile pickup and Chief Executive Officer

Effective September 1, 2018delivery operations, in April 2019, we acquired certain assets of FSA for $27.0 million in cash and additional contingent consideration ("Effective Date"earnout"), Thomas Schmitt was named based upon future revenue generation. The earnout opportunity is $15.0 million and had a fair value of $11.8 million as of December 31, 2019. This acquisition provides an opportunity for our Expedited Freight segment to expand its final mile service offering into additional geographic markets, form relationships with new customers, and add volumes to our existing locations. The assets, liabilities, and operating results of this acquisition have been included in the Company's Presidentconsolidated financial statements from the date of acquisition and Chief Executive Officer and Bruce A. Campbell, our then President and Chief Executive Officer, assumed the position of Executive Chairman. The Company's Board of Directors (the "Board") appointed Mr. Schmitthave been assigned to the Board asExpedited Freight reportable segment. See additional discussion in Note 2, Acquisitions, Goodwill and Other Long-Lived Assets, to our Consolidated Financial Statements.

In addition, in December 2019 we signed an agreement to acquire certain assets of the Effective Date. On February 5, 2019, Mr. Campbell informed the BoardLinn Star for $57.2 million in cash. This acquisition closed in January 2020. The acquisition of his intentLinn Star expands our final mile footprint to retire from his position as Executive Chairman of the Company and decision not to stand for re-election to the Board immediately preceding the Company’s 2019 annual meeting of shareholders (the “2019 Annual Meeting”) which is expected to occur on May 7, 2019. The Board and Mr. Campbell agreed that he will continue to serve the Company as a consultant for 24 months following his retirement. Following Mr. Campbell’s retirement, Tom Schmitt is expected to become the Chairman of the Board and Craig Carlock is expected to become the Company’s Lead Independent Director, subject to their reelection to the Board at the Company’s 2019 Annual Meeting.additional 20 locations.




Intermodal Acquisitions


As part of our strategy to expand our Intermodal operations, in January 2016, we acquired certain assets of Ace for $1.7 million and in August 2016, we acquired certain assets of Triumph for $10.1 million and an earnout of $1.3 million paid in September 2017. In May 2017, we acquired certain assets of Atlantic for $22.5 million and in October 2017, we acquired certain assets of KCL for $0.7 million. In July 2018, we acquired certain assets of MMTMulti-Modal Transport Inc. (“MMT”) for $3.7 million, and in October 2018 we acquired certain assets of Southwest Freight Distributors, Inc. (“Southwest”) for $16.3 million and in July 2019 we acquired certain assets and liabilities of O.S.T. for $12.0 million. O.S.T. is a drayage company and provides the Intermodal segment with an expanded footprint on the East Coast, with locations in the Pennsylvania, Maryland, Virginia, South Carolina and Georgia markets. These acquisitionstransactions were funded using cash flows from operations and provide an opportunity for our Intermodal segment to expand into additional geographic markets orand add volumes to our existing locations. The assets, liabilities, and operating results of these acquisitions have been included in the Company's consolidated financial statements from the date of acquisition and have been assigned to the Intermodal reportable segment.


GoodwillResults from Fixed Asset Useful Life and Salvage Value Study


In 2013, we acquired TQI Holdings, Inc. for total consideration of $65.4 million and establishedThe Company evaluates the Total Quality, Inc. reporting unit ("TQI"). In conjunction with our policy to annually test goodwill for impairment as of June 30, 2016, we determined there were indicators of potential impairmentreasonableness of the goodwilluseful lives and other long livedsalvage values of its assets assigned toon an ongoing basis. During the acquisitionthird quarter of TQI Holdings, Inc. This determination was based on TQI's financial performance falling notably short2019, the Company identified indicators that the useful lives of previous projections.its owned tractors and trailers extended beyond initial expectations. As a result, wemanagement deemed it appropriate to extend the average useful life of its trailers from seven to ten years and its tractors from five to ten years. In addition, management reduced TQI's projected cash flowsthe salvage value of its tractors from 25% to 10%. No changes were made to trailer salvage values. See additional discussion in Note 2, Acquisitions, Goodwill and consequentlyOther Long-Lived Assets, to our Consolidated Financial Statements.

These changes in estimates were made to assets currently owned and originally purchased new since assets purchased used were assigned individual useful lives and salvage values based on their age and condition at purchase. This change in estimate was made on a prospective basis beginning on July 1, 2019. The impact of this study on the estimate of TQI'syear ended December 31, 2019 was a $2.6 million reduction in depreciation.

In addition, during the year ended December 31, 2019, management recorded a $1.2 million reserve against tractors, which reflected tractors where the expected carrying value exceeded its fair value no longer exceeded its respective carrying value.  Based on the results of the impairment test, during the second quarteryear. This was recorded in other operating expenses in our Consolidated Statements of 2016, we recorded impairment charges for goodwill, intangibles and other assets of $42.4 million related to the TQI reporting unit, which is part of the TLS reportable segment. Comprehensive Income.
   ��



Results from Operations
The following table sets forth our consolidated historical financial data for the years ended December 31, 20182019 and 20172018 (in millions):

Year ended December 31,Year ended December 31,

2018 2017 Change Percent Change2019 2018 Change Percent Change
  (As Adjusted)      (As Adjusted)    
Operating revenue:

 

 

 



 

 

 

Expedited LTL$747.6
 $655.8
 $91.8
 14.0 %
Truckload Premium Services192.6
 201.7
 (9.1) (4.5)
Expedited Freight$988.8
 $931.1
 $57.7
 6.2 %
Intermodal201.0
 154.7
 46.3
 29.9
217.7
 201.0
 16.7
 8.3
Pool Distribution194.1
 168.5
 25.6
 15.2
207.4
 194.1
 13.3
 6.9
Eliminations and other operations(14.4) (11.4) (3.0) 26.3
(3.5) (5.3) 1.8
 (34.0)
Operating revenue1,320.9
 1,169.3
 151.6
 13.0
1,410.4
 1,320.9
 89.5
 6.8
Operating expenses:
 
 
 

 
 
 
Purchased transportation613.6
 545.1
 68.5
 12.6
639.0
 613.6
 25.4
 4.1
Salaries, wages, and employee benefits300.2
 265.8
 34.4
 12.9
335.2
 300.2
 35.0
 11.7
Operating leases75.7
 63.8
 11.9
 18.7
82.0
 75.7
 6.3
 8.3
Depreciation and amortization42.2
 41.1
 1.1
 2.7
42.1
 42.2
 (0.1) (0.2)
Insurance and claims35.2
 29.6
 5.6
 18.9
45.5
 35.2
 10.3
 29.3
Fuel expense23.1
 16.5
 6.6
 40.0
24.2
 23.1
 1.1
 4.8
Other operating expenses108.8
 98.6
 10.2
 10.3
123.6
 108.8
 14.8
 13.6
Total operating expenses1,198.8
 1,060.5
 138.3
 13.0
1,291.6
 1,198.8
 92.8
 7.7
Income (loss) from operations:

 

 
 


 

 
 
Expedited LTL96.4
 88.0
 8.4
 9.5
Truckload Premium Services5.1
 3.2
 1.9
 59.4
Expedited Freight101.0
 101.4
 (0.4) (0.4)
Intermodal23.3
 13.0
 10.3
 79.2
23.7
 23.3
 0.4
 1.7
Pool Distribution5.9
 6.4
 (0.5) (7.8)7.3
 5.9
 1.4
 23.7
Other operations(8.6) (1.8) (6.8) 377.8
(13.2) (8.5) (4.7) 55.3
Income from operations122.1
 108.8
 13.3
 12.2
118.8
 122.1
 (3.3) (2.7)
Other expense:
 
 
 

 
 
 
Interest expense(1.8) (1.2) (0.6) 50.0
(2.7) (1.8) (0.9) 50.0
Total other expense(1.8) (1.2) (0.6) 50.0
(2.7) (1.8) (0.9) 50.0
Income before income taxes120.3
 107.6
 12.7
 11.8
116.1
 120.3
 (4.2) (3.5)
Income taxes28.2
 20.3
 7.9
 38.9
29.0
 28.2
 0.8
 2.8
Net income and comprehensive income$92.1
 $87.3
 $4.8
 5.5 %$87.1
 $92.1
 $(5.0) (5.4)%


Note: Prior period balances have been adjusted to conform with revenue guidance issued in 2014 (ASU 2014-09, Revenue from Contracts with Customers).the Company's revised segment reporting classification. See additional discussion above and in Note 1, Accounting Policies10, Segment Reporting to our Consolidated Financial Statements.

Revenues

During the year ended December 31, 2019, revenue increased 6.8% compared to the year ended December 31, 2018. The revenue increase was primarily driven by increased revenue from our Expedited Freight segment of $57.7 million driven by increased final mile revenue primarily from the acquisition of FSA in April 2019. The Company's other segments also had revenue growth over prior year. Intermodal revenue increased 8.3%, primarily due to the acquisition of OST, and Pool revenue increased 6.9%.
Operating Expenses
Operating expenses increased $92.8 million primarily driven by purchased transportation increases of $25.4 million and salaries, wages and employee benefits increases of $35.0 million. Company-employed drivers are included in salaries, wages and benefits, while purchased transportation includes owner-operators and third-party carriers. Purchased transportation increased primarily due to increased volumes, but decreased as a percentage of revenue due to increased utilization of owner-operators and Company-employed drivers, which are typically less costly than third-party transportation providers. Salaries, wages and employee benefits increased primarily due to additional headcount from acquisitions, increased Company-employed driver utilization and increased personnel needs to support the additional volumes.
Operating Income and Segment Operations

Operating income decreased $3.3 million, or 2.7%, from the year ended December 31, 2018 to $118.8 million for the year ended December 31, 2019 primarily driven by a $4.7 million increase in loss from operations from Other operations due to a $6.5 million vehicle claims reserve recorded in 2019 for pending vehicular claims. Our Expedited Freight segment operating income decreased $0.4 million due to lower tonnage, higher insurance premiums and a large vehicle claim reserve, mostly offset by improvements in purchased transportation on increased utilization of owner-operators and Company-employed drivers and contributions from FSA. Our Pool and Intermodal segment saw slight increases. The results for our three reportable segments are discussed in detail in the following sections.

Interest Expense

Interest expense was $2.7 million for the year ended December 31, 2019 compared to $1.8 million for the same period in 2018. The increase in interest expense was attributable to additional borrowings on our revolving credit facility.

Income Taxes

The combined federal and state effective tax rate for the year ended December 31, 2019 was 25.0% compared to a rate of 23.4% for the same period in 2018. The higher effective tax rate for the year ended December 31, 2019 was primarily the result of increased executive compensation in the current year, which was not deductible for income tax purposes. This was partly offset by a reduction in taxable income resulting from the reinstatement of the Alternative Fuel Credit by the Internal Revenue Service on December 20, 2019 and the result of increased stock based compensation vesting when compared to the same period in 2018, which was impacted by forfeited performance shares.

Net Income

As a result of the foregoing factors, net income decreased by $5.0 million, or 5.4%, to $87.1 million for the year ended December 31, 2019 compared to $92.1 million for the same period in 2018.

Expedited Freight - Year Ended December 31, 2019 compared to Year Ended December 31, 2018

The following table sets forth our historical financial data of the Expedited Freight segment for the years ended December 31, 2019 and 2018 (in millions):
Expedited Freight Segment Information
(In millions)
(Unaudited)













Year ended

December 31,
Percent of
December 31,
Percent of


Percent
 2019
Revenue
2018
Revenue
Change
Change
     (As Adjusted)      
Operating revenue:














Network 1
$676.9

68.5%
$677.4

72.8%
$(0.5)
(0.1)%
Truckload184.7
18.7

186.1
20.0

(1.4)
(0.8)
Final Mile100.6
10.2

39.4
4.2

61.2

155.3
Other26.6
2.7

28.2
3.0

(1.6)
(5.7)
Total operating revenue988.8

100.0

931.1

100.0

57.7

6.2












Operating expenses:










Purchased transportation502.7

50.8

483.1

51.9

19.6

4.1
Salaries, wages and employee benefits200.6

20.3

182.9

19.6

17.7

9.7
Operating leases46.7

4.7

42.0

4.5

4.7

11.2
Depreciation and amortization27.3

2.8

29.0

3.1

(1.7)
(5.9)
Insurance and claims23.3

2.4

18.8

2.0

4.5

23.9
Fuel expense10.2

1.0

9.5

1.0

0.7

7.4
Other operating expenses77.0

7.8

64.4

6.9

12.6

19.6
Total operating expenses887.8

89.8

829.7

89.1

58.1

7.0
Income from operations$101.0

10.2%
$101.4

10.9%
$(0.4)
(0.4)%
            
1 Network revenue is comprised of all revenue, including linehaul, pickup and/or delivery, and fuel surcharge revenue, excluding accessorial, truckload and final mile revenue

Note: Prior period balances have been adjusted to conform with the Company's revised segment reporting classification. See additional discussion above and in Note 10, Segment Reporting to our Consolidated Financial Statements.


Expedited Freight Operating Statistics
      
 Year ended
 December 31, December 31, Percent
 2019 2018 Change
   (As Adjusted)  
      
Business days255
 255
  %
      
Tonnage 1,2
     
    Total pounds2,479,291
 2,562,205
 (3.2)
    Pounds per day9,723
 10,048
 (3.2)
      
Shipments 1,2
     
    Total shipments3,990
 4,173
 (4.4)
    Shipments per day15.6
 16.4
 (4.9)
      
Weight per shipment621
 614
 1.1
      
Revenue per hundredweight 3
$27.21
 $26.15
 4.1
Revenue per hundredweight, ex fuel 3
$22.90
 $22.09
 3.7
      
Revenue per shipment 3
$171
 $163
 4.9
Revenue per shipment, ex fuel 3
$144
 $138
 4.3
Network revenue from door-to-door shipments as a percentage of network revenue 3,4
40.0%
35.3%
13.3
Network gross margin 5
55.0% 52.0% 5.8 %
      
1 In thousands
     
2 Excludes accessorial, full truckload and final mile products
    
3 Includes intercompany revenue between the Network and Truckload revenue streams
4 Door-to-door shipments include all shipments with a pickup and/or delivery
5 Network revenue less network purchased transportation as a percentage of network revenue

Revenues
Expedited Freight operating revenue increased $57.7 million, or 6.2%, to $988.8 million for the year ended December 31, 2019 from $931.1 million for the same period of 2018. The increase was due to increased final mile revenue of $61.2 million, partly offset by decreases in other and truckload revenue. Network revenue also had a modest decrease compared to the prior year. Final mile revenue increased primarily due to the acquisition of FSA in April 2019. Other revenue, which includes warehousing and terminal handling, decreased $1.6 million due to the lower linehaul tonnage and shipment counts. Truckload revenue decreased $1.4 million due to a 4.0% decrease in average revenue per mile, partly offset by a 0.5% increase in overall miles. The decrease in average revenue per mile was primarily driven by rate pressures from both spot market and contract rate customers.

Network revenue decreased $0.5 million due to a 4.4% decrease in shipments and a 3.2% decrease in tonnage partly offset by a 4.1% increase in revenue per hundredweight over prior year. The decrease in shipments and tonnage was due to a decrease in legacy airport-to-airport shipments. The increase in revenue per hundredweight was due to increased shipment size and revenue per shipment.

Purchased Transportation

Expedited Freight purchased transportation increased by $19.6 million, or 4.1%, to $502.7 million for the year ended December 31, 2019 from $483.1 million for the year ended December 31, 2018. As a percentage of segment operating revenue, Expedited Freight purchased transportation was 50.8% during the year ended December 31, 2019 compared to 51.9% for the same period of 2018. Expedited Freight purchased transportation includes owner-operators and third-party carriers, while Company-employed drivers are included in salaries, wages and benefits. Purchased transportation decreased as a percentage of revenue primarily due to a 300 basis point decrease in Network purchased transportation as a percentage of revenue as linehaul cost per mile decreased on increased utilization of owner-operators and Company-employed drivers over more costly third-party transportation providers. This decrease was offset primarily by an increase in final mile purchased transportation due to the acquisition of FSA and deteriorating truckload purchased transportation due to the previously mentioned revenue rate pressures.

Salaries, Wages, and Benefits

Expedited Freight salaries, wages and employee benefits increased by $17.7 million, or 9.7%, to $200.6 million for the year ended December 31, 2019 from $182.9 million in the same period of 2018. Salaries, wages and employee benefits were 20.3% of Expedited Freight’s operating revenue for the year ended December 31, 2019 compared to 19.6% for the same period of 2018. The increase in total dollars and as a percentage of revenue was primarily due to $14.7 million for additional headcount and employee wages, of which $12.1 million was due to the acquisition of FSA. An additional $6.2 million increase was due to increased utilization of Company-employed drivers to fulfill linehaul and local pickup and delivery services. These increases were partly offset by a $3.9 million decrease of employee incentives.
Operating Leases
Expedited Freight operating leases increased $4.7 million, or 11.2%, to $46.7 million for the year ended December 31, 2019 from $42.0 million for the year ended December 31, 2018.  Operating leases were 4.7% of Expedited Freight’s operating revenue for the year ended December 31, 2019 compared to 4.5% for the year ended December 31, 2018.  The increase in cost was primarily due to a $2.8 million increase in facility leases mostly from additional facilities acquired from FSA and a $2.9 million increase in tractor rentals and leases to correspond with the increase in Company-employed driver usage mentioned above. These increases were partly offset by a $1.1 million decrease in trailer rentals and leases, as old leases were replaced with purchased trailers.
Depreciation and Amortization
Expedited Freight depreciation and amortization decreased $1.7 million, or 5.9%, to $27.3 million for the year ended December 31, 2019 from $29.0 million for the year ended December 31, 2018.  Depreciation and amortization expense as a percentage of Expedited Freight operating revenue was 2.8% in the year ended December 31, 2019 compared to 3.1% for the year ended December 31, 2018.  The decrease in total dollars was primarily due to a $1.9 million decrease in trailer depreciation for the year ended December 31, 2019 compared to the same period in 2018 primarily related to extending the useful lives of its trailers from seven to ten years as discussed above. Tractor depreciation decreased $0.6 million for the year ended December 31, 2019 compared to the same period in 2018 primarily due to decreasing the salvage value of tractors from 25% to 10% as discussed above, partly offset by a decrease in tractor depreciation, as older units were replaced with tractor leases mentioned above. The net decrease of trailer and tractor depreciation of $2.5 million was partly offset by a $0.8 million of increased amortization of acquired intangibles from FSA.

Insurance and Claims
Expedited Freight insurance and claims expense increased $4.5 million, or 23.9%, to $23.3 million for the year ended December 31, 2019 from $18.8 million for the year ended December 31, 2018.  Insurance and claims as a percentage of Expedited Freight’s operating revenue was 2.4% for the year ended December 31, 2019 compared to 2.0% for the year ended December 31, 2018. The increase was attributable to a $1.0 million vehicle claim reserve recorded in the second quarter of 2019 for pending vehicular claims and a $1.8 million increase in vehicle insurance premiums. The increase was also attributable to higher accident related vehicle damage repairs, cargo claims and claims related fees. See additional discussion over the consolidated increase in self-insurance reserves related to vehicle claims in the "Other operations" section below.
Fuel Expense
Expedited Freight fuel expense increased $0.7 million, or 7.4%, to $10.2 million for the year ended December 31, 2019 from $9.5 million in the year ended December 31, 2018.  Fuel expense was 1.0% of Expedited Freight’s operating revenue for the years ended December 31, 2019 and 2018. Expedited Freight fuel expenses increased due to higher Company-employed driver miles.
Other Operating Expenses
Expedited Freight other operating expenses increased $12.6 million, or 19.6%, to $77.0 million for the year ended December 31, 2019 from $64.4 million for the year ended December 31, 2018.  Expedited Freight other operating expenses were 7.8% of operating revenue for the year ended December 31, 2019 compared to 6.9% for the year ended December 31, 2018.  The increase in total dollars and as a percentage of revenue was primarily attributable to a $2.8 million increase in parts costs for final mile installations due to the acquisition of FSA and a $1.5 million increase in loss on operating assets due to reserves for and sales of tractors. See additional discussion regarding the fixed asset useful life study above. The increase was also attributable to a $1.3 million increase in legal and professional fees and $1.2 million in higher travel-related expenses. Additionally, receivables allowance increased $0.8 million due to the third quarter of 2018 including a recovery of a previously reserved receivable. The remaining increase was due to increased terminal and office expenses and other over-the-road costs, including tolls.
Income from Operations
Expedited Freight income from operations decreased by $0.4 million, or 0.4%, to $101.0 million for the year ended December 31, 2019 compared to $101.4 million for the year ended December 31, 2018.  Expedited Freight’s income from operations was 10.2% of operating revenue for the year ended December 31, 2019 compared to 10.9% for the year ended December 31, 2018. The decrease in income from operations was due to lower tonnage, higher insurance premiums and a large vehicle claim reserve, mostly offset by improvements in Network gross margin on increased utilization of owner-operators and Company-employed drivers and contributions from FSA.



Intermodal - Year Ended December 31, 2019 compared to Year Ended December 31, 2018

The following table sets forth our historical financial data of the Intermodal segment for the years ended December 31, 2019 and 2018 (in millions):
Intermodal Segment Information
(In millions)
(Unaudited)
            
 Year ended
 December 31, Percent of December 31, Percent of   Percent
 2019 Revenue 2018 Revenue Change Change
Operating revenue$217.7
 100.0% $201.0
 100.0% $16.7
 8.3 %
            
Operating expenses:           
Purchased transportation76.9
 35.3
 77.1
 38.4
 (0.2) (0.3)
Salaries, wages and employee benefits52.9
 24.3
 43.9
 21.8
 9.0
 20.5
Operating leases16.4
 7.5
 15.9
 7.9
 0.5
 3.1
Depreciation and amortization8.9
 4.1
 6.3
 3.1
 2.6
 41.3
Insurance and claims6.7
 3.1
 5.8
 2.9
 0.9
 15.5
Fuel expense7.6
 3.5
 6.6
 3.3
 1.0
 15.2
Other operating expenses24.6
 11.3
 22.1
 11.0
 2.5
 11.3
Total operating expenses194.0
 89.1
 177.7
 88.4
 16.3
 9.2
Income from operations$23.7
 10.9% $23.3
 11.6% $0.4
 1.7 %

Intermodal Operating Statistics
  
 Year ended
 December 31, December 31, Percent
 2019 2018 Change
      
Drayage shipments313,817
 305,239
 2.8%
Drayage revenue per shipment$599
 $567
 5.6
Number of locations21
 20
 5.0%

Revenues

Intermodal operating revenue increased $16.7 million, or 8.3%, to $217.7 million for the year ended December 31, 2019 from $201.0 million for the same period in 2018. The increase was primarily attributable to the increase in drayage shipments from the acquisition of O.S.T. that occurred in July 2019 and the acquisition of Southwest that occurred in November 2018. The increase was also attributable to revenue rate increases and fuel surcharge revenue on higher drayage shipments and higher fuel surcharge rates.

Purchased Transportation

Intermodal purchased transportation decreased $0.2 million, or 0.3%, to $76.9 million for the year ended December 31, 2019 from $77.1 million for the same period in 2018.  Intermodal purchased transportation as a percentage of revenue was 35.3% for the year ended December 31, 2019 compared to 38.4% for the year ended December 31, 2018.  Intermodal purchased transportation includes owner-operators and third-party carriers, while Company-employed drivers are included in salaries, wages and benefits. The decrease in Intermodal purchased transportation as a percentage of revenue was attributable to increased utilization of Company-employed drivers compared to the same period in 2018 and operating efficiencies.

Salaries, Wages, and Benefits

Intermodal salaries, wages and employee benefits increased $9.0 million, or 20.5%, to $52.9 million for the year ended December 31, 2019 compared to $43.9 million for the year ended December 31, 2018.  As a percentage of Intermodal operating revenue, salaries, wages and benefits increased to 24.3% for the year ended December 31, 2019 compared to 21.8% for the same period in 2018. The 2.5% increase in salaries, wages and employee benefits as a percentage of revenue was attributable to a 1.3% increase from utilization of Company-employed drivers and a 1.3% increase from higher administrative salaries, wages and benefits as a percentage of revenue. The increase as a percentage of revenue was also attributable to a 0.4% increase in group health insurance and workers compensation as a percentage of revenue. These increases were partly offset by a 0.3% decrease as a percentage of revenue in incentive and share based compensation to employees and a 0.2% improvement in dock pay as a percentage of revenue. The increase in administrative salaries, wages and benefits as a percentage of revenue was due to additional headcount from the acquisitions of O.S.T., Southwest and MMT.

Operating Leases

Intermodal operating leases increased $0.5 million, or 3.1% to $16.4 million for the year ended December 31, 2019 from $15.9 million for the same period in 2018.  Operating leases were 7.5% of Intermodal operating revenue for the year ended December 31, 2019 compared to 7.9% in the same period of 2018.  The decrease as a percentage of revenue was attributable to a 0.7% decrease in trailer rental charges as a percentage of revenue. This decrease as a percentage of revenue was partly offset by increases in facility rent from acquired companies and tractor rentals and leases to correspond with the increase in Company-employed driver usage mentioned above.

Depreciation and Amortization

Intermodal depreciation and amortization increased $2.6 million, or 41.3%, to $8.9 million for the year ended December 31, 2019 from $6.3 million for the same period in 2018. Depreciation and amortization expense as a percentage of Intermodal operating revenue was 4.1% for the year ended December 31, 2019 compared to 3.1% for the same period of 2018. The increase was due to $1.2 million increase in amortization of acquired intangibles. The increase in depreciation and amortization was also attributable to a $1.4 million increase in depreciation of equipment partly due to the equipment acquired from O.S.T..

Insurance and Claims

Intermodal insurance and claims expense increased $0.9 million, or 15.5%, to $6.7 million for the year ended December 31, 2019 from $5.8 million for the year ended December 31, 2018.   Intermodal insurance and claims were 3.1% of operating revenue for the year ended December 31, 2019 compared to 2.9% for the same period in 2018. The increase in Intermodal insurance and claims was primarily attributable to an increase in vehicle insurance premiums. See additional discussion over the consolidated increase in self-insurance reserves related to vehicle claims in the "Other operations" section below.

Fuel Expense

Intermodal fuel expense increased $1.0 million, or 15.2%, to $7.6 million for the year ended December 31, 2019 from $6.6 million in the same period of 2018.  Fuel expenses were 3.5% of Intermodal operating revenue for the year ended December 31,

2019 compared to 3.3% in the same period of 2018.  Intermodal fuel expenses increased due to increased Company-employed driver usage mentioned above.

Other Operating Expenses

Intermodal other operating expenses increased $2.5 million, or 11.3%, to $24.6 million for the year ended December 31, 2019 compared to $22.1 million for the same period of 2018.  Intermodal other operating expenses as a percentage of revenue for the year ended December 31, 2019 were 11.3% compared to 11.0% for the same period of 2018. The increase in Intermodal other operating expense was due mostly to a $1.0 million increase in container related rental and storage charges and a $0.6 million increase in acquisition related legal and professional fees. The increase was also due to 2018 including a $0.5 million reduction in the earn-out liability for the Atlantic acquisition. The remaining increase was due to increased terminal and office expenses and other over-the-road costs, including tolls.

Income from Operations

Intermodal’s income from operations increased by $0.4 million, or 1.7%, to $23.7 million for the year ended December 31, 2019 compared to $23.3 million for the same period in 2018.  Income from operations as a percentage of Intermodal operating revenue was 10.9% for the year ended December 31, 2019 compared to 11.6% in the same period of 2018.  The increase in operating income in total dollars was primarily attributable to the acquisitions of O.S.T., Southwest and MMT. These increases were partly offset by higher amortization and professional fees related to acquisitions and the prior period including a $0.5 million benefit from the reduction of an earn-out liability, which led to the deterioration in income from operations as a percentage of revenue.

Pool Distribution - Year Ended December 31, 2019 compared to Year Ended December 31, 2018

The following table sets forth our historical financial data of the Pool Distribution segment for the years ended December 31, 2019 and 2018 (in millions):
Pool Distribution Segment Information
(In millions)
(Unaudited)
            
 Year ended
 December 31, Percent of December 31, Percent of   Percent
 2019 Revenue 2018 Revenue Change Change
Operating revenue$207.4
 100.0% $194.1
 100.0% $13.3
 6.9 %
            
Operating expenses:           
Purchased transportation61.7
 29.7
 57.4
 29.6
 4.3
 7.5
Salaries, wages and employee benefits78.7
 37.9
 71.3
 36.7
 7.4
 10.4
Operating leases19.0
 9.2
 17.6
 9.1
 1.4
 8.0
Depreciation and amortization5.9
 2.8
 6.9
 3.6
 (1.0) (14.5)
Insurance and claims6.2
 3.0
 4.6
 2.4
 1.6
 34.8
Fuel expense6.5
 3.1
 7.0
 3.6
 (0.5) (7.1)
Other operating expenses22.1
 10.7
 23.4
 12.1
 (1.3) (5.6)
Total operating expenses200.1
 96.5
 188.2
 97.0
 11.9
 6.3
Income from operations$7.3
 3.5% $5.9
 3.0% $1.4
 23.7 %

Pool Distribution Operating Statistics
  
 Year ended
 December 31, December 31, Percent
 2019 2018 Change
      
Cartons 1
104,602
 92,976
 12.5 %
Revenue per carton$1.98
 $2.09
 (5.3)
Terminals30
 28
 7.1
      
1 In thousands
     

Revenues
Pool operating revenue increased $13.3 million, or 6.9%, to $207.4 million for the year ended December 31, 2019 from $194.1 million for the year ended December 31, 2018.  The increase was due to increased volumes from previously existing customers, new business and rate increases partly offset by a lower revenue per carton due to a change in customer mix. The increased volumes from previously existing and new customers was attributable in part to competitors exiting the market.

Purchased Transportation

Pool purchased transportation increased $4.3 million, or 7.5%, to $61.7 million for the year ended December 31, 2019 from $57.4 million for the year ended December 31, 2018.  Pool purchased transportation as a percentage of revenue was 29.7% for the year ended December 31, 2019 compared to 29.6% for the same period in 2018.  Pool purchased transportation includes owner-operators and third-party carriers, while Company-employed drivers are included in salaries, wages and benefits. The increase in Pool purchased transportation was attributable to increased rates charged by and increased utilization of, third-party carriers to cover the increases in revenue.

Salaries, Wages, and Benefits
Pool salaries, wages and employee benefits increased $7.4 million, or 10.4%, to $78.7 million for the year ended December 31, 2019 from $71.3 million for the year ended December 31, 2018.  As a percentage of Pool operating revenue, salaries, wages and benefits were 37.9% for the year ended December 31, 2019 compared to 36.7% for the same period in 2018. The increase was due to higher dock and driver pay and office and administrative pay. Dock pay increased due to increased dedicated revenue volumes, which required the use of more costly contract labor. Office and administrative pay increased due to additional staffing required to service business in new locations, including agent stations that were converted to Company-operated stations. Driver pay increased due to utilization of Company-employed drivers to fulfill the revenue increases.

Operating Leases

Pool operating leases increased $1.4 million, or 8.0%, to $19.0 million for the year ended December 31, 2019 from $17.6 million for the year ended December 31, 2018.  Operating leases were 9.2% of Pool operating revenue for the year ended December 31, 2019 compared to 9.1% for the year ended December 31, 2018.  Operating leases increased due to increases in tractor leases for the additional revenue discussed above and the use of leased tractors to replace old purchased equipment. The increase was also due to increased facility rent due to terminal expansions and new terminals to handle increased revenue described above. The increases in facility rent were mostly offset by 2018 including a $1.0 million charge to vacate a facility.

Depreciation and Amortization

Pool depreciation and amortization decreased $1.0 million, or 14.5%, to $5.9 million for the year ended December 31, 2019 compared to $6.9 million for the same period in 2018.  Depreciation and amortization expense as a percentage of Pool operating revenue was 2.8% for the year ended December 31, 2019 compared to 3.6% for the year ended December 31, 2018.  Trailer depreciation decreased $0.5 million compared to the same period in 2018 primarily due to extending the useful life of trailers from seven to ten years as discussed above. Tractor depreciation decreased $0.5 million as older units were replaced with tractor leases mentioned above partly offset by additional depreciation recognized during 2019 following the useful life study reduced the salvage value of tractors from 25% to 10% as discussed above.

Insurance and Claims

Pool insurance and claims increased $1.6 million, or 34.8%, to $6.2 million for the year ended December 31, 2019 from $4.6 million for the year ended December 31, 2018. As a percentage of operating revenue, insurance and claims was 3.0% for the year ended December 31, 2019 compared to 2.4% for the year ended December 31, 2018. The increase in total dollars and as a percentage of revenue was primarily due to increased vehicle insurance premiums and the prior period including a $0.5 million reimbursement for claims related legal fees. See additional discussion over the consolidated increase in self-insurance reserves related to vehicle claims in the "Other operations" section below.

Fuel Expense

Pool fuel expense decreased $0.5 million, or 7.1%, to $6.5 million for the year ended December 31, 2019 from $7.0 million for the year ended December 31, 2018.  Fuel expenses were 3.1% of Pool operating revenue during the year ended December 31,

2019 compared to 3.6% for the year ended December 31, 2018.  Pool fuel expenses decreased due to lower year-over-year fuel prices, partly offset by increased utilization of Company-employed drivers.

Other Operating Expenses

Pool other operating expenses decreased $1.3 million, or 5.6%, to $22.1 million for the year ended December 31, 2019 compared to $23.4 million for the year ended December 31, 2018.  Pool other operating expenses were 10.7% of operating revenue for the year ended December 31, 2019 compared to 12.1% for the year ended December 31, 2018. Other operating expenses included equipment maintenance, terminal and office expenses, professional fees and other over-the-road costs.  As a percentage of revenue, the decrease was primarily attributable to a $2.0 million decrease in agent station handling costs due to the conversion of agent stations to Company-operated stations and lower revenue volumes from the remaining agent stations. This decrease was partly offset by increases in terminal and office expenses related to the new terminal locations.

Income from Operations

Pool income from operations increased by $1.4 million, or 23.7% to $7.3 million for the year ended December 31, 2019 from $5.9 million for the year ended December 31, 2018.  Pool income from operations was 3.5% of operating revenue for the year ended December 31, 2019 compared to 3.0% of operating revenue for the year ended December 31, 2018.  The improvement in Pool operating income in total dollars and as a percentage of revenue was due to increased revenue from new location wins, which included additional volumes from existing customers and new business wins and revenue rate increases. Pool's operating income also improved due to a $1.0 million charge to vacate a facility during 2018.

Other operations - Year Ended December 31, 2019 compared to Year Ended December 31, 2018

Other operating activity declined from an $8.5 million operating loss during the year ended December 31, 2018 to a $13.2 million operating loss during the year ended December 31, 2019. The year ended December 31, 2019 included $6.5 million in vehicular reserves for unfavorable development of second quarter 2019 claims and increases to our loss development factors for vehicle and workers' compensation claims of $2.8 million and $0.3 million, respectively. The loss was also attributed to $3.6 million in costs related to the CEO transition.

The $8.5 million operating loss included in other operations and corporate activities for the year ended December 31, 2018 included a $6.0 million increase in self-insurance reserves related to existing vehicular claims and $0.8 million in self- insurance reserves resulting from workers' compensation claims. The loss was also attributable to $1.1 million in costs related to the CEO transition, comprised of recruiting fees and retention share awards.

Results of Operations

The following table sets forth our historical financial data for the years ended December 31, 2018 and 2017 (in millions):
 Year ended December 31,
 2018 2017 Change Percent Change
 (As Adjusted) (As Adjusted)    
Operating revenue:       
Expedited Freight$931.1
 $850.4
 $80.7
 9.5 %
Intermodal201.0
 154.7
 46.3
 29.9
Pool Distribution194.1
 168.5
 25.6
 15.2
Eliminations and other operations(5.3) (4.3) (1.0) 23.3
Operating revenue1,320.9
 1,169.3
 151.6
 13.0
Operating expenses:       
   Purchased transportation613.6
 545.1
 68.5
 12.6
   Salaries, wages, and employee benefits300.2
 265.8
 34.4
 12.9
   Operating leases75.7
 63.8
 11.9
 18.7
   Depreciation and amortization42.2
 41.1
 1.1
 2.7
   Insurance and claims35.2
 29.6
 5.6
 18.9
   Fuel expense23.1
 16.5
 6.6
 40.0
   Other operating expenses108.8
 98.6
 10.2
 10.3
      Total operating expenses1,198.8
 1,060.5
 138.3
 13.0
Income (loss) from operations:       
Expedited Freight101.4
 91.2
 10.2
 11.2
Intermodal23.3
 13.0
 10.3
 79.2
Pool Distribution5.9
 6.4
 (0.5) (7.8)
Other operations(8.5) (1.8) (6.7) 372.2
Income from operations122.1
 108.8
 13.3
 12.2
Other expense:       
   Interest expense(1.8) (1.2) (0.6) 50.0
      Total other expense(1.8) (1.2) (0.6) 50.0
Income before income taxes120.3
 107.6
 12.7
 11.8
Income taxes28.2
 20.3
 7.9
 38.9
Net income and comprehensive income$92.1
 $87.3
 $4.8
 5.5 %

Note: Prior period balances have been adjusted to conform with the Company's revised segment reporting classification. See additional discussion above and in Note 10, Segment Reporting to our Consolidated Financial Statements.


Revenues

During the year ended December 31, 2018, revenue increased 13.0% compared to the year ended December 31, 2017. The revenue increase was primarily driven by increased revenue from our LTL Expedited Freight segment of $91.8$80.7 million driven by increased network revenue, fuel surcharge revenue and other terminal based revenue over the prior year. The Company'scompany's other segments also had revenue growth over prior year with the exception of the TLS Segment where revenue decreased due to deliberate shedding of lower margin business.year.

Our fuel surcharge revenue is the result of our fuel surcharge rates, which are set weekly using the national average for diesel price per gallon, and volume transiting our network.  During the year ended December 31, 2018, total fuel surcharge revenue increased 49.5% as compared to the same period in 2017, mostly due to increased fuel prices, rate increases and increased volumes across the network.

Operating Expenses

Operating expenses increased $138.3 million primarily driven by purchased transportation increases of $68.5 million and salaries, wages and employee benefits increases of $34.4 million. Company-employed drivers are included in salaries, wages and benefits, while purchased transportation includes owner-operators and third-party carriers. Purchased transportation increased primarily due to increased volumes, increased utilization of third-party transportation providers, which are typically more costly than owner-operators and rate increases to owner-operators. Salaries, wages and employee benefits increased primarily due to increased personnel needs to support the additional volumes.
Operating Income and Segment Operations


As a result of the above, operatingOperating income increased $13.3 million, or 12.2%, from the year ended December 31, 2017 to $122.1 million for the year ended December 31, 2018.2018 primarily driven by a $10.2 million increase from our Expedited Freight segment and a $10.3 million increase from our Intermodal segment, offset by a $6.7 million decrease in other operations. The increase in Expedited Freight was primarily due to increased revenue due to higher shipments, tonnage and fuel surcharge revenue. The increase in Intermodal was primarily due to increased high-margin storage and fuel revenues and a full year of its Atlantic acquisition. Other operations decreased primarily due to increased insurance reserves and CEO transition costs. The results for our fourthree reportable segments are discussed in detail in the following sections.


Interest Expense


Interest expense was $1.8 million for the year ended December 31, 2018 compared to $1.2 million for the same period in 2017. The increase in interest expense was attributable to additional borrowings on our revolving credit facility.


Income Taxes


The combined federal and state effective tax rate for the year ended December 31, 2018 was 23.4% compared to a rate of 18.9% for the same period in 2017.  The effective tax rate for 2018 is primarily the result of the enactment of the Tax Cuts and Jobs Act, which lowered the statutory federal income tax rate to 21.0% from 35.0%. The lower effective tax rate for 2017 is the result of the impact of lowering the value of our net deferred tax liabilities as of December 31, 2017 following the enactment of the Tax Cuts and Jobs Act.

Net Income


As a result of the foregoing factors, net income increased by $4.8 million, or 5.5%, to $92.1 million for the year ended December 31, 2018 compared to $87.3 million for the same period in 2017.


Expedited LTLFreight - Year Ended December 31, 2018 compared to Year Ended December 31, 2017


The following table sets forth our historical financial data of the Expedited LTLFreight segment for the years ended December 31, 2018 and 2017 (in millions):
Expedited LTL Segment Information
Expedited Freight Segment InformationExpedited Freight Segment Information
(In millions)(Unaudited)












           

Year endedYear ended

December 31,
Percent of
December 31,
Percent of


PercentDecember 31, Percent of December 31, Percent of   Percent
2018
Revenue
2017
Revenue
Change
Change2018 Revenue 2017 Revenue Change Change
    (As Adjusted)      (As Adjusted)   (As Adjusted)      
Operating revenue$747.6

100.0%
$655.8

100.0%
$91.8

14.0 %
Operating revenue:














Network 1
$677.4

72.8%
$603.6

71.0%
$73.8

12.2 %
Truckload186.1
20.0

195.3
23.0

(9.2)
(4.7)
Final Mile39.4
4.2

27.8
3.3

11.6

41.7
Other28.2
3.0

23.7
2.8

4.5

19.0
Total operating revenue931.1

100.0

850.4

100.0

80.7

9.5












           
Operating expenses:










           
Purchased transportation347.4

46.5

290.1

44.2

57.3

19.8
483.1
 51.9
 436.7
 51.4
 46.4
 10.6
Salaries, wages and employee benefits163.8

21.9

146.5

22.3

17.3

11.8
182.9
 19.6
 166.9
 19.6
 16.0
 9.6
Operating leases41.4

5.5

36.7

5.6

4.7

12.8
42.0
 4.5
 37.6
 4.4
 4.4
 11.7
Depreciation and amortization22.5

3.0

22.1

3.4

0.4

1.8
29.0
 3.1
 28.4
 3.3
 0.6
 2.1
Insurance and claims14.3

1.9

15.4

2.3

(1.1)
(7.1)18.8
 2.0
 20.8
 2.4
 (2.0) (9.6)
Fuel expense6.2

0.8

3.8

0.6

2.4

63.2
9.5
 1.0
 7.1
 0.8
 2.4
 33.8
Other operating expenses55.6

7.4

53.2

8.1

2.4

4.5
64.4
 6.9
 61.7
 7.3
 2.7
 4.4
Total operating expenses651.2

87.1

567.8

86.6

83.4

14.7
829.7
 89.1
 759.2
 89.3
 70.5
 9.3
Income from operations$96.4

12.9%
$88.0

13.4%
$8.4

9.5 %$101.4
 10.9% $91.2
 10.7% $10.2
 11.2 %
           
1 Network revenue is comprised of all revenue, including linehaul, pickup and/or delivery, and fuel surcharge revenue, excluding accessorial, truckload and final mile revenue
1 Network revenue is comprised of all revenue, including linehaul, pickup and/or delivery, and fuel surcharge revenue, excluding accessorial, truckload and final mile revenue

Note: Prior period balances have been adjusted to conform with the Company's revised segment reporting classification. See additional discussion above and in Note 10, Segment Reporting to our Consolidated Financial Statements.


Expedited LTL Operating Statistics
      
 Year ended
 December 31, December 31, Percent
 2018 2017 Change
   (As Adjusted)  
      
Business days255
 254
 0.4%
      
Tonnage     
    Total pounds ¹2,562,205
 2,478,059
 3.4
    Pounds per day ¹10,048
 9,756
 3.0
      
Shipments     
    Total shipments ¹4,173
 4,048
 3.1
    Shipments per day ¹16.4
 15.9
 3.1
Total shipments with pickup and/or delivery 1
1,002
 945
 6.0
      
Weight per shipment614
 612
 0.3
      
Revenue per hundredweight$26.06
 $23.91
 9.0
Revenue per hundredweight, ex fuel$22.01
 $21.30
 3.3
      
Revenue per shipment$160
 $146
 9.6
Revenue per shipment, ex fuel$135
 $130
 3.8%
      
¹ - In thousands     
Expedited Freight Operating Statistics
      
 Year ended
 December 31, December 31, Percent
 2018 2017 Change
 (As Adjusted) (As Adjusted)  
      
Business days255
 254
 0.4 %
      
Tonnage 1,2
     
    Total pounds2,562,205
 2,478,059
 3.4
    Pounds per day10,048
 9,756
 3.0
      
Shipments 1,2
     
    Total shipments4,173
 4,048
 3.1
    Shipments per day16.4
 15.9
 3.1
      
Weight per shipment614
 612
 0.3
      
Revenue per hundredweight 3
$26.15
 $23.91
 9.4
Revenue per hundredweight, ex fuel 3
$22.09
 $21.30
 3.7
      
Revenue per shipment 3
$163
 $146
 11.6
Revenue per shipment, ex fuel 3
$138
 $130
 6.2 %
Network revenue from door-to-door shipments as a percentage of network revenue 3,4
35.3%
34.9%
1.1
Network gross margin 5
52.0% 54.5% (4.6)
      
1 In thousands
     
2 Excludes accessorial, full truckload and final mile products
    
3 Includes intercompany revenue between the Network and Truckload revenue streams
4 Door-to-door shipments include all shipments with a pickup and/or delivery
5 Network revenue less network purchased transportation as a percentage of network revenue

Revenues
Expedited LTLFreight operating revenue increased $91.8$80.7 million, or 14.0%9.5% , to $747.6$931.1 million for the year ended December 31, 2018 from $655.8$850.4 million for the same period of 2017. This increase was due to increased network revenue, fuel surchargefinal mile revenue and other terminal based revenue over the prior year.year, partially offset by a decrease in truckload revenue. Network revenue increased $37.7$73.8 million due to a 3.1% increase in shipments, a 3.4% increase in tonnage and a 3.3%9.4% increase in revenue per hundredweight ex fuel over prior year. The increase in tonnage was due to an increase in class-rated shipments and the increase in revenue per hundredweight was due to increased fuel prices, shipment size and revenue per shipment. Fuel surcharge

Final mile revenue increased $39.1$11.6 million largelyprimarily due to rate increases to our fuel surcharges and increasesnew business wins in fuel prices and tonnage volumes.the final mile service offering. Other terminal based revenue, which includes dedicated local pickup and delivery services, warehousing and terminal handling and warehousing, increased $15.0$4.5 million. Truckload revenue decreased $9.2 million due to deliberate shedding of lower margin business as well as reduced fleet capacity versus the prior year period.

Purchased Transportation
Expedited Freight purchased transportation increased by $46.4 million, or 23.9%10.6%, to $77.4$483.1 million for the year ended December 31, 2018 from $62.4 million in the same period of 2017. The increase in other terminal revenue was mainly attributable to increases in certain final mile, dedicated local pickup and delivery revenues.

Purchased Transportation
Expedited LTL purchased transportation increased by $57.3 million, or 19.8%, to $347.4 million for the year ended December 31, 2018 from $290.1$436.7 million for the year ended December 31, 2017. As a percentage of segment operating revenue, Expedited LTLFreight purchased transportation was 46.5%51.9% during the year ended December 31, 2018 compared to 44.2%51.4% for the same period of 2017. Expedited Freight purchased transportation includes owner-operators and third-party carriers, while Company-employed drivers are included in salaries, wages and benefits. The increase isas a percentage of revenue was mostly due to an increase in our cost per mile as a result of increased utilization of third-party transportation providers, which are typically more costly than owner-operators, and rate increases to owner-operators.


Salaries, Wages, and Benefits


Salaries,Expedited Freight salaries, wages and employee benefits of Expedited LTL increased by $17.3$16.0 million, or 11.8%9.6%, to $163.8$182.9 million for the year ended December 31, 2018 from $146.5$166.9 million in the same period of 2017. Salaries, wages and employee benefits were 21.9%19.6% of Expedited LTL’sFreight’s operating revenue for the years ended December 31, 2018 and 2017. Health insurance costs decreased 0.4% as a percentage of revenue, however, was offset by increased driver and dock pay. Driver pay increased due to increased utilization of Company-employed drivers for transportation services and dock pay increased due to the higher tonnage volumes mentioned above.
Operating Leases
Expedited Freight operating leases increased $4.4 million, or 11.7%, to $42.0 million for the year ended December 31, 2018 from $37.6 million for the year ended December 31, 2017.  Operating leases were 4.5% of Expedited Freight’s operating revenue for the year ended December 31, 2018 compared to 22.3% for the same period of 2017. The decrease in salaries, wages and employee benefits as a percentage of revenue was primarily attributable to a 0.5% decrease in health insurance costs as a percentage of revenue and a 0.2% decrease in Expedited LTL terminal and management salaries as a percentage of revenue. The decrease in salaries as a percentage of revenue is the impact of additional revenue on fixed salaries and improved operating efficiencies. These decreases were slightly offset by increased use of Company-employed drivers for transportation services.
Operating Leases
Operating leases increased $4.7 million, or 12.8%, to $41.4 million for the year ended December 31, 2018 from $36.7 million for the year ended December 31, 2017.  Operating leases were 5.5% of Expedited LTL’s operating revenue for the year ended December 31, 2018 compared to 5.6%4.4% for the year ended December 31, 2017.  The increase in cost is due to a $3.8$3.9 million increase in tractor rentals and leases and $2.2$2.3 million of additional facility lease expenses partly offset by a $1.4$1.8 million decrease in trailer leases and equipment rentals. Tractor leases increased due to the increased usage of Company-employed drivers mentioned above and facility leases increased due to the expansion of certain facilities. Trailer leases and equipment rentals decreased due to prior year rentals and leases that were replaced with purchased units.
Depreciation and Amortization
Expedited LTLFreight depreciation and amortization increased $0.4$0.6 million, or 1.8%2.1%, to $22.5$29.0 million for the year ended December 31, 2018 from $22.1$28.4 million for the year ended December 31, 2017.  Depreciation and amortization expense as a percentage of Expedited LTLFreight operating revenue was 3.0%3.1% in the year ended December 31, 2018 compared to 3.4%3.3% for the year ended December 31, 2017.   The decrease as a percentage of revenue was due to lower amortization expenses partly offset by the purchase of new trailers during 2018. The lower amortization expense was due to the completion of the useful life for an acquired customer relationship.
Insurance and Claims
Expedited LTLFreight insurance and claims expense decreased $1.1$2.0 million, or 7.1%9.6%, to $14.3$18.8 million for the year ended December 31, 2018 from $15.4$20.8 million for the year ended December 31, 2017.  Insurance and claims as a percentage of Expedited LTL’sFreight’s operating revenue was 1.9%2.0% for the year ended December 31, 2018 compared to 2.3%2.4% for the year ended December 31, 2017.  The decrease as a percentage of revenue was attributable to lower vehicle liability claims and insurance premiums. At a consolidated level, vehicle claims reserves increased; see discussion in the "Other operations" section below.

Fuel Expense
Expedited LTLFreight fuel expense increased $2.4 million, or 63.2%33.8%, to $6.2$9.5 million for the year ended December 31, 2018 from $3.8$7.1 million in the year ended December 31, 2017.  Fuel expense was 0.8%1.0% of Expedited LTL’sFreight’s operating revenue for the yearsyear ended December 31, 2018 compared to 0.6%0.8% for the same period inyear ended December 31, 2017. LTLExpedited Freight fuel expenses increased due to higher year-over-year fuel prices and increased Company-employed driver miles.
Other Operating Expenses
Expedited LTLFreight other operating expenses increased $2.4$2.7 million, or 4.5%4.4%, to $55.6$64.4 million for the year ended December 31, 2018 from $53.2$61.7 million for the year ended December 31, 2017.  Expedited LTLFreight other operating expenses were 7.4%6.9% of operating revenue for the year ended December 31, 2018 compared to 8.1%7.3% for the year ended December 31, 2017.  Other operating expenses includeincluded equipment maintenance, terminal and office expenses, professional fees, and other over-the-road costs.costs of transiting our network. The decrease as percentage of revenue was primarily the result of lower owner-operator costs, such as tolls, and lower maintenance due to the increased utilization of brokered transportation mentioned above. Additional decrease as a percentage of revenue was due to the year ended December 31, 2018 including the recovery of previously reserved receivables, while the same period of 2017 included an increase in receivables allowance.
Income from Operations
Expedited LTLFreight income from operations increased by $8.4$10.2 million, or 9.5%11.2%, to $96.4$101.4 million for the year ended December 31, 2018 compared to $88.0$91.2 million for the year ended December 31, 2017.   Expedited LTL’sFreight’s income from operations was 12.9%10.9% of operating revenue for the year ended December 31, 2018 compared to 13.4%10.7% for the year ended December 31, 2017. The increase in income from operations was due to increases in revenue due to higher shipments, tonnage and fuel surcharge revenue.revenue as well as the deliberate shedding of lower margin truckload business. These improvements were mostly offset by increased utilization of third-party transportation providers, which caused the deterioration in income from operations as a percentage of revenue.providers.



Truckload Premium Services - Year Ended December 31, 2018 compared to Year Ended December 31, 2017

The following table sets forth our historical financial data for the Truckload Premium Services segment for the years ended December 31, 2018 and 2017 (in millions):

Truckload Premium Services Segment Information
(In millions)
(Unaudited)
            
 Year ended
 December 31, Percent of December 31, Percent of   Percent
 2018 Revenue 2017 Revenue Change Change
     (As Adjusted)      
Operating revenue$192.6
 100.0% $201.7
 100.0% $(9.1) (4.5)%
            
Operating expenses:           
Purchased transportation144.8
 75.2
 153.7
 76.2
 (8.9) (5.8)
Salaries, wages and employee benefits19.1
 9.9
 20.4
 10.1
 (1.3) (6.4)
Operating leases0.5
 0.3
 0.9
 0.5
 (0.4) (44.4)
Depreciation and amortization6.4
 3.3
 6.3
 3.1
 0.1
 1.6
Insurance and claims4.5
 2.4
 5.4
 2.7
 (0.9) (16.7)
Fuel expense3.3
 1.7
 3.3
 1.6
 
 
Other operating expenses8.9
 4.6
 8.5
 4.2
 0.4
 4.7
Total operating expenses187.5
 97.4
 198.5
 98.4
 (11.0) (5.5)
Income from operations$5.1
 2.6% $3.2
 1.6% $1.9
 59.4 %

Truckload Premium Services Operating Statistics
  
 Year ended
 December 31, December 31, Percent
 2018 2017 Change
   (As Adjusted)  
      
Total Miles 1
78,889
 96,598
 (18.3)%
Empty Miles Percentage9.0% 9.6% (6.3)
Tractors (avg)315
 386
 (18.4)
Miles per tractor per week 2
2,178
 2,700
 (19.3)
      
Revenue per mile$2.35
 $2.02
 16.3
Cost per mile$1.89
 $1.66
 13.9 %
      
¹ - In thousands     
2 - Calculated using Company driver and owner-operator miles


Revenues
TLS revenue decreased $9.1 million, or 4.5%, to $192.6 million for the year ended December 31, 2018 from $201.7 million in the same period of 2017. TLS revenue decreased due to a 18.3% decrease in overall miles mostly offset by a 16.3% increase in average revenue per mile. The decrease in overall miles was due to deliberate shedding of lower margin business as well as reduced fleet capacity versus the prior year period. The increased revenue per mile was primarily driven by rate increases to existing customers, higher fuel surcharges and, to a lesser extent, the aforementioned shedding of lower margin business.

Purchased Transportation

Purchased transportation costs for our TLS revenue decreased $8.9 million, or 5.8%, to $144.8 million for the year ended December 31, 2018 from $153.7 million for the year ended December 31, 2017. For the year ended December 31, 2018, TLS purchased transportation costs represented 75.2% of TLS revenue compared to 76.2% for the same period in 2017. TLS purchased transportation includes owner-operators and third-party carriers, while company-employed drivers are included in salaries, wages and benefits. The decrease in purchased transportation was attributable to an 18.4% decrease in purchased transportation miles mostly offset by a 14.6% increase in cost per mile during the year ended December 31, 2018 compared to the same period in 2017. The decrease in TLS purchased transportation miles was attributable to the revenue activity discussed above. The increase in cost per mile was due to increased utilization of third-party carriers, which are more costly than owner-operators.

Salaries, Wages, and Benefits

Salaries, wages and employee benefits of TLS decreased by $1.3 million, or 6.4%, to $19.1 million in the year ended December 31, 2018 from $20.4 million in the same period of 2017. Salaries, wages and employee benefits were 9.9% of TLS’s operating revenue in the year ended December 31, 2018 compared to 10.1% for the same period of 2017. The slight decrease in salaries, wages and employee benefits as a percentage of revenue was mostly attributable to a decrease in Company-employed driver miles partly offset by an increase in employee incentives and share-based compensation.

Operating Leases

Operating leases decreased $0.4 million, or 44.4%, to $0.5 million for the year ended December 31, 2018 from $0.9 million for the same period in 2017. Operating leases were 0.3% of TLS operating revenue for the year ended December 31, 2018 compared to 0.5% for the same period of 2017. The decrease was due to a decrease in trailer rentals, as TLS utilized purchased trailers during 2018 compared to rentals in the same period in 2017.

Depreciation and Amortization

Depreciation and amortization increased $0.1 million, or 1.6%, to $6.4 million for the year ended December 31, 2018 from $6.3 million for the year ended December 31, 2017.  Depreciation and amortization expense as a percentage of TLS operating revenue was 3.3% for the year ended December 31, 2018 compared to 3.1% for the same period in 2017. The increase was due to increased trailer depreciation on trailers purchased during 2018 and a full year of depreciation for new operating software placed in service during the fourth quarter of 2017. These increases were partly offset by lower amortization expense following the completion of the useful life for an acquired customer relationship.

Insurance and Claims

TLS insurance and claims decreased $0.9 million, or 16.7%, to $4.5 million for the year ended December 31, 2018 from $5.4 million for the year ended December 31, 2017. As a percentage of operating revenue, insurance and claims was 2.4% for the year ended December 31, 2018 compared to 2.7% for the year ended December 31, 2017. The decrease was due to lower vehicle liability claims. At a consolidated level, vehicle claims reserves increased; see discussion in the "Other operations" section below.

Fuel Expense

TLS fuel expense was $3.3 million for the year ended December 31, 2018 and 2017.  Fuel expenses were 1.7% of TLS operating revenue during the year ended December 31, 2018 compared to 1.6% for the year ended December 31, 2017.   The increase as a percentage of revenue was mostly attributable to higher year-over-year fuel prices partly offset by a decrease in Company-employed driver miles.



Other Operating Expenses

TLS other operating expenses increased $0.4 million, or 4.7%, to $8.9 million for the year ended December 31, 2018 compared to $8.5 million for the year ended December 31, 2017.  TLS other operating expenses were 4.6% of operating revenue for the year ended December 31, 2018 compared to 4.2% for the year ended December 31, 2017. Other operating expenses includes equipment maintenance, terminal and office expenses, professional fees and other costs of transiting shipments. The increase in other operating expenses was due to an increase in driver recruiting expenses.

Income from Operations
TLS income from operations increased $1.9 million, or 59.4%, to $5.1 million in income from operations for the year ended December 31, 2018 compared to $3.2 million for the same period in 2017. TLS income from operations was 2.6% of operating revenue for the year ended December 31, 2018 compared to 1.6% for the year ended December 31, 2017. The improvement in income from operations was due to rate increases and higher fuel surcharges to existing customers, the deliberate shedding of lower margin business and lower vehicle claims reserves.



Intermodal - Year Ended December 31, 2018 compared to Year Ended December 31, 2017


The following table sets forth our historical financial data of the Intermodal segment for the years ended December 31, 2018 and 2017 (in millions):
Intermodal Segment Information
(In millions)
(Unaudited)
            
 Year ended
 December 31, Percent of December 31, Percent of   Percent
 2018 Revenue 2017 Revenue Change Change
     (As Adjusted)      
Operating revenue$201.0
 100.0% $154.7
 100.0% $46.3
 29.9%
            
Operating expenses:           
Purchased transportation77.1
 38.4
 63.6
 41.1
 13.5
 21.2
Salaries, wages and employee benefits43.9
 21.8
 34.0
 22.0
 9.9
 29.1
Operating leases15.9
 7.9
 13.5
 8.7
 2.4
 17.8
Depreciation and amortization6.3
 3.1
 5.8
 3.8
 0.5
 8.6
Insurance and claims5.8
 2.9
 4.2
 2.7
 1.6
 38.1
Fuel expense6.6
 3.3
 3.9
 2.5
 2.7
 69.2
Other operating expenses22.1
 11.0
 16.7
 10.8
 5.4
 32.3
Total operating expenses177.7
 88.4
 141.7
 91.6
 36.0
 25.4
Income from operations$23.3
 11.6% $13.0
 8.4% $10.3
 79.2%


Intermodal Operating Statistics
  
 Year ended
 December 31, December 31, Percent
 2018 2017 Change
   (As Adjusted)  
      
Drayage shipments305,239
 233,093
 31.0%
Drayage revenue per shipment$567
 $554
 2.3
Number of locations20
 19
 5.3%
Intermodal Segment Information
(In millions)
(Unaudited)
            
 Year ended
 December 31, Percent of December 31, Percent of   Percent
 2018 Revenue 2017 Revenue Change Change
Operating revenue$201.0
 100.0% $154.7
 100.0% $46.3
 29.9%
            
Operating expenses:           
Purchased transportation77.1
 38.4
 63.6
 41.1
 13.5
 21.2
Salaries, wages and employee benefits43.9
 21.8
 34.0
 22.0
 9.9
 29.1
Operating leases15.9
 7.9
 13.5
 8.7
 2.4
 17.8
Depreciation and amortization6.3
 3.1
 5.8
 3.8
 0.5
 8.6
Insurance and claims5.8
 2.9
 4.2
 2.7
 1.6
 38.1
Fuel expense6.6
 3.3
 3.9
 2.5
 2.7
 69.2
Other operating expenses22.1
 11.0
 16.7
 10.8
 5.4
 32.3
Total operating expenses177.7
 88.4
 141.7
 91.6
 36.0
 25.4
Income from operations$23.3
 11.6% $13.0
 8.4% $10.3
 79.2%

Intermodal Operating Statistics
  
 Year ended
 December 31, December 31, Percent
 2018 2017 Change
      
Drayage shipments305,239
 233,093
 31.0%
Drayage revenue per Shipment$567
 $554
 2.3
Number of Locations20
 19
 5.3%

Revenues


Intermodal operating revenue increased $46.3 million, or 29.9%, to $201.0 million for the year ended December 31, 2018 from $154.7 million for the same period in 2017. The increases in operating revenue waswere primarily attributable to a full year of revenue from Atlantic, which was acquired in May 2017, the impact of increased fuel surcharges and increased rental and storage revenues.


Purchased Transportation


Intermodal purchased transportation increased $13.5 million, or 21.2%, to $77.1 million for the year ended December 31, 2018 from $63.6 million for the same period in 2017.  Intermodal purchased transportation as a percentage of revenue was 38.4% for the year ended December 31, 2018 compared to 41.1% for the year ended December 31, 2017.  Intermodal purchased transportation includes owner-operators and third-party carriers, while Company-employed drivers are included in salaries, wages and benefits. The decrease in Intermodal purchased transportation as a percentage of revenue was attributable to a change in revenue mix, as Intermodal had higher increases to revenue lines that did not require the use of purchased transportation. This was partly offset by a higher utilization of owner-operators as opposed to Company-employed drivers during 2018 compared to the same period of 2017, as Atlantic utilized more owner-operators than Company-employed drivers.


Salaries, Wages, and Benefits


Intermodal salaries, wages and employee benefits increased $9.9 million, or 29.1%, to $43.9 million for the year ended December 31, 2018 compared to $34.0 million for the year ended December 31, 2017.  As a percentage of Intermodal operating revenue, salaries, wages and benefits decreased to 21.8% for the year ended December 31, 2018 compared to 22.0% for the same period in 2017. The improvement in salaries, wages and employee benefits as a percentage of revenue was attributable to lower workers' compensation and health insurance costs as a percentage of revenue partly offset by higher employee incentives and share-based compensation.

Operating Leases


OperatingIntermodal operating leases increased $2.4 million, or 17.8% to $15.9 million for the year ended December 31, 2018 from $13.5 million for the same period in 2017.  Operating leases were 7.9% of Intermodal operating revenue for the year ended December 31, 2018 compared to 8.7% in the same period of 2017.  Operating leases decreased as a percentage of revenue since revenue that does not require trailer rentals increased at a faster pace than those that required trailer rental charges. The decrease as a percentage of revenue is also attributable to utilization of owned equipment acquired from Atlantic and the increase in revenue out-pacing the increase in facility rents.


Depreciation and Amortization


DepreciationIntermodal depreciation and amortization increased $0.5 million, or 8.6%, to $6.3 million for the year ended December 31, 2018 from $5.8 million for the same period in 2017. Depreciation and amortization expense as a percentage of Intermodal operating revenue was 3.1% for the year ended December 31, 2018 compared to 3.8% for the same period of 2017. The increase in depreciation and amortization is due the amortization of intangible assets acquired during 2017 and 2018. Depreciation and amortization decreased as a percentage of revenue since revenue that does not require equipment increased at a faster pace than those that required equipment.


Insurance and Claims


Intermodal insurance and claims expense increased $1.6 million, or 38.1%, to $5.8 million for the year ended December 31, 2018 from $4.2 million for the year ended December 31, 2017.   Intermodal insurance and claims were 2.9% of operating revenue for the year ended December 31, 2018 compared to 2.7% for the same period in 2017. The increase in Intermodal insurance and claims was attributable to higher insurance premiums for the additional volumes and higher claims reserves. See additional discussion over the consolidated increase in self-insurance reserves related to vehicle claims in the "Other operations" section below.


Fuel Expense


Intermodal fuel expense increased $2.7 million, or 69.2%, to $6.6 million for the year ended December 31, 2018 from $3.9 million in the same period of 2017.  Fuel expenses were 3.3% of Intermodal operating revenue for the year ended December 31, 2018 compared to 2.5% in the same period of 2017.  Intermodal fuel expenses increased due to higher year-over-year fuel prices and increased Company-employed driver activity.


Other Operating Expenses


Intermodal other operating expenses increased $5.4 million, or 32.3%, to $22.1 million for the year ended December 31, 2018 compared to $16.7 million for the same period of 2017.  Intermodal other operating expenses as a percentage of revenue for the year ended December 31, 2018 were 11.0% compared to 10.8% for the same period of 2017.  The increase in Intermodal other operating expenses was due mostly due to a $4.6 million increase in container related rental and storage charges associated with revenue increases discussed previously. The remaining increase was due to increased equipment maintenance, facility costs and professional fees. These increases were partly offset by a $0.5 million reduction in the earn-out liability for the Atlantic acquisition during 2018.


Income from Operations


Intermodal’s income from operations increased by $10.3 million, or 79.2%, to $23.3 million for the year ended December 31, 2018 compared to $13.0 million for the same period in 2017.  Income from operations as a percentage of Intermodal operating revenue was 11.6% for the year ended December 31, 2018 compared to 8.4% in the same period of 2017.  The increase in operating income as a percentage of revenue was primarily attributable to the increase in high-margin storage and fuel revenues and a full year of the Atlantic acquisition.

Pool Distribution - Year Ended December 31, 2018 compared to Year Ended December 31, 2017


The following table sets forth our historical financial data of the Pool Distribution segment for the years ended December 31, 2018 and 2017 (in millions):
Pool Distribution Segment Information
(In millions)
(Unaudited)
            
 Year ended
 December 31, Percent of December 31, Percent of   Percent
 2018 Revenue 2017 Revenue Change Change
     (As Adjusted)      
Operating revenue$194.1
 100.0% $168.5
 100.0% $25.6
 15.2 %
            
Operating expenses:           
Purchased transportation57.4
 29.6
 47.5
 28.2
 9.9
 20.8
Salaries, wages and employee benefits71.3
 36.7
 62.7
 37.2
 8.6
 13.7
Operating leases17.6
 9.1
 13.3
 7.9
 4.3
 32.3
Depreciation and amortization6.9
 3.6
 6.8
 4.0
 0.1
 1.5
Insurance and claims4.6
 2.4
 4.7
 2.8
 (0.1) (2.1)
Fuel expense7.0
 3.6
 5.5
 3.3
 1.5
 27.3
Other operating expenses23.4
 12.1
 21.6
 12.8
 1.8
 8.3
Total operating expenses188.2
 97.0
 162.1
 96.2
 26.1
 16.1
Income from operations$5.9
 3.0% $6.4
 3.8% $(0.5) (7.8)%


Pool Distribution Operating Statistics
  
 Year ended
 December 31, December 31, Percent
 2018 2017 Change
   (As Adjusted)  
      
Cartons 1
92,976
 82,196
 13.1%
Revenue per carton$2.09
 $2.05
 2.0
Terminals28
 28
 
      
1 In thousands
     
Pool Distribution Segment Information
(In millions)
(Unaudited)
            
 Year ended
 December 31, Percent of December 31, Percent of   Percent
 2018 Revenue 2017 Revenue Change Change
Operating revenue$194.1
 100.0% $168.5
 100.0% $25.6
 15.2 %
            
Operating expenses:           
Purchased transportation57.4
 29.6
 47.5
 28.2
 9.9
 20.8
Salaries, wages and employee benefits71.3
 36.7
 62.7
 37.2
 8.6
 13.7
Operating leases17.6
 9.1
 13.3
 7.9
 4.3
 32.3
Depreciation and amortization6.9
 3.6
 6.8
 4.0
 0.1
 1.5
Insurance and claims4.6
 2.4
 4.7
 2.8
 (0.1) (2.1)
Fuel expense7.0
 3.6
 5.5
 3.3
 1.5
 27.3
Other operating expenses23.4
 12.1
 21.6
 12.8
 1.8
 8.3
Total operating expenses188.2
 97.0
 162.1
 96.2
 26.1
 16.1
Income from operations$5.9
 3.0% $6.4
 3.8% $(0.5) (7.8)%

Pool Distribution Operating Statistics
  
 Year ended
 December 31, December 31, Percent
 2018 2017 Change
      
Cartons 1
92,976
 82,196
 13.1%
Revenue per Carton$2.09
 $2.05
 2.0
Terminals28
 28
 %
      
1 In thousands
     


Revenues
Pool operating revenue increased $25.6 million, or 15.2%, to $194.1 million for the year ended December 31, 2018 from $168.5 million for the year ended December 31, 2017.  The revenue increase was due to increased volumes from previously existing customers, new business and rate increases.


Purchased Transportation


Pool purchased transportation increased $9.9 million, or 20.8%, to $57.4 million for the year ended December 31, 2018 from $47.5 million for the year ended December 31, 2017.  Pool purchased transportation as a percentage of revenue was 29.6% for the year ended December 31, 2018 compared to 28.2% for the same period in 2017.  Pool purchased transportation includes owner-operators and third-party carriers, while Company-employed drivers are included in salaries, wages and benefits. The increase in Pool purchased transportation as a percentage of revenue was attributable to increased rates charged by, and increased utilization of, third-party carriers to cover the increases in revenue.


Salaries, Wages, and Benefits
Salaries,Pool salaries, wages and employee benefits of Pool increased by $8.6 million, or 13.7%, to $71.3 million for the year ended December 31, 2018 from $62.7 million for the year ended December 31, 2017.  As a percentage of Pool operating revenue, salaries, wages and benefits were 36.7% for the yearyears ended December 31, 2018 compared to 37.2% for the same period in 2017.  The decrease in salaries, wages and benefits as a percentage of revenue was the result of decreases in employee incentives, driver pay and group health insurance costs partly offset by increased dock pay. Dock pay deteriorated as a percentage of revenue as increasing revenue volumes required the use of more costly contract labor.


Operating Leases


OperatingPool operating leases increased $4.3 million, or 32.3%, to $17.6 million for the year ended December 31, 2018 from $13.3 million for the year ended December 31, 2017.  Operating leases were 9.1% of Pool operating revenue for the year ended December 31, 2018 compared to 7.9% for the year ended December 31, 2017.  Operating leases increased as a percentage of revenue due to increases in facility lease expenses and tractor leases for the additional revenue discussed above and the use of leased tractors to replace old purchased equipment. The increase in facility lease expenses is mostly due to a $1.0 million charge to vacate a facility.


Depreciation and Amortization


DepreciationPool depreciation and amortization increased $0.1 million, or 1.5%, to $6.9 million for the year ended December 31, 2018 compared to $6.8 million for the same period in 2017.  Depreciation and amortization expense as a percentage of Pool operating revenue was 3.6% for the year ended December 31, 2018 compared to 4.0% for the year ended December 31, 2017.  The decrease in Pool depreciation and amortization as a percentage of revenue was due to the increase in leased tractors mentioned above instead of purchased equipment, partly offset by increased trailer depreciation on trailers purchased during 2018.


Insurance and Claims


Pool insurance and claims decreased $0.1 million, or 2.1%, to $4.6 million for the year ended December 31, 2018 from $4.7 million for the year ended December 31, 2017. As a percentage of operating revenue, insurance and claims was 2.4% for the year ended December 31, 2018 compared to 2.8% for the year ended December 31, 2017. The decrease as a percentage of revenue was due to a $0.5 million reimbursement of legal fees in the year ended December 31, 2018 for expenses incurred in prior periods. The decrease as a percentage of revenue was also due to a decrease in vehicle liability claims. At a consolidated level, vehicle claims reserves increased; see discussion in the "Other operations" section below.


Fuel Expense


Pool fuel expense increased $1.5 million, or 27.3%, to $7.0 million for the year ended December 31, 2018 from $5.5 million for the year ended December 31, 2017.  Fuel expenses were 3.6% of Pool operating revenue during the year ended December 31, 2018 compared to 3.3% for the year ended December 31, 2017.  Pool fuel expenses increased due to higher year-over-year fuel prices, higher revenue volumes and increased Company-employed driver miles.



Other Operating Expenses


Pool other operating expenses increased $1.8 million, or 8.3%, to $23.4 million for the year ended December 31, 2018 compared to $21.6 million for the year ended December 31, 2017.  Pool other operating expenses were 12.1% of operating revenue for the year ended December 31, 2018 compared to 12.8% for the year ended December 31, 2017. Other operating expenses includesinclude equipment maintenance, terminal and office expenses, professional fees and other over-the-road costs.  As a percentage of revenue the decrease was attributable to a 0.6% decrease in equipment maintenance costs and a 0.3% decrease in agent terminal handling costs. These decreases were partly offset by a 0.1% increase as a percentage of revenue in recruiting expenses.

Income from Operations


Pool income from operations decreased by $0.5 million, or 7.8% to $5.9 million for the year ended December 31, 2018 from $6.4 million for the year ended December 31, 2017.  Pool income from operations was 3.0% of operating revenue for the year ended December 31, 2018 compared to 3.8% of operating revenue for the year ended December 31, 2017.  The deterioration in Pool operating income was primarily the result of increased utilization of and higher rates charged by third-party carriers and increasing revenue volumes required the use of more costly contract labor. Pool's operating income also decreased due to the one-time charge to vacate a facility during 2018.

Other operations - Year Ended December 31, 2018 compared to Year Ended December 31, 2017


Other operating activity declined from a $1.8 million operating loss during the year ended December 31, 2017 to a $8.6an $8.5 million operating loss during the year ended December 31, 2018. The year ended December 31, 2018 included a $6.0 million increase in self-insurance reserves related to existing vehicular claims and $0.8 million in self-insurance reserves resulting from analysis of our workers' compensation claims. The loss was also attributable to $1.2$1.1 million in costs related to the CEO transition, comprised of recruiting fees and retention share awards.


The $1.8 million operating loss for the year ending December 31, 2017 included a $1.2 million reserve for vehicle and workers' compensation claims, $0.9 million of executive severance costs and $0.4 million of turn in costs from old Towne equipment. These costs were partly offset by $0.7 million of indemnification funds received related to the Towne acquisition. These costs and benefits were kept at the corporate level and not passed through to our operating segments.



Results of Operations

The following table sets forth our historical financial data for the years ended December 31, 2017 and 2016 (in millions):
 Year ended December 31,
 2017 2016 Change Percent Change
 (As Adjusted) (As Adjusted)    
Operating revenue:       
Expedited LTL$655.8
 $596.5
 $59.3
 9.9 %
Truckload Premium Services201.8
 181.0
 20.8
 11.5
Intermodal154.7
 105.7
 49.0
 46.4
Pool Distribution168.5
 151.9
 16.6
 10.9
Eliminations and other operations(11.4) (4.9) (6.5) 132.7
Operating revenue1,169.4
 1,030.2
 139.2
 13.5
Operating expenses:       
   Purchased transportation545.1
 460.8
 84.3
 18.3
   Salaries, wages, and employee benefits265.8
 242.3
 23.5
 9.7
   Operating leases63.8
 60.5
 3.3
 5.5
   Depreciation and amortization41.1
 38.2
 2.9
 7.6
   Insurance and claims29.6
 25.4
 4.2
 16.5
   Fuel expense16.5
 13.2
 3.3
 25.0
   Other operating expenses98.7
 87.7
 11.0
 12.5
   Impairment of goodwill, intangibles and other assets
 42.4
 (42.4) (100.0)
      Total operating expenses1,060.6
 970.5
 90.1
 9.3
Income (loss) from operations:       
Expedited LTL88.0
 83.1
 4.9
 5.9
Truckload Premium Services3.2
 (35.4) 38.6
 NM
Intermodal13.0
 11.1
 1.9
 17.1
Pool Distribution6.4
 3.6
 2.8
 77.8
Other operations(1.8) (2.7) 0.9
 (33.3)
Income from operations108.8
 59.7
 49.1
 82.2
Other expense:       
   Interest expense(1.2) (1.6) 0.4
 (25.0)
      Total other expense(1.2) (1.6) 0.4
 (25.0)
Income before income taxes107.6
 58.1
 49.5
 85.2
Income taxes20.3
 30.6
 (10.3) (33.7)
Net income and comprehensive income$87.3
 $27.5
 $59.8
 217.5 %

Note: Prior period balances have been adjusted to confirm with revenue guidance issued in 2014 (ASU 2014-09, Revenue from Contracts with Customers). See additional discussion in Note 1, Accounting Policies to our Consolidated Financial Statements.

Revenues

During the year ended December 31, 2017, revenue increased 13.5% compared to the year ended December 31, 2016. The revenue increase was primarily driven by increased revenue from our LTL Expedited segment of $59.3 million driven by increased network revenue, fuel surcharge revenue and other terminal based revenue over the prior year. Revenue also increased $49.0 million in our Intermodal segment primarily attributable to the acquisition of Atlantic, Triumph and Ace and the impact of increased fuel surcharges.
Our fuel surcharge revenue is the result of our fuel surcharge rates, which are set weekly using the national average for diesel price per gallon, and volume transiting our network.  During the year ended December 31, 2017, total fuel surcharge revenue increased 41.9% as compared to the same period in 2016, mostly due to increased fuel prices and increased volumes in the Expedited LTL, Intermodal and Pool Distribution segments.

Operating Expenses

Operating expenses increased $90.1 million primarily driven by purchased transportation increases of $84.3 million and salaries, wages and employee benefits increases of $23.5 million, offset by a $42.4 million impairment discussed further in the TLS segment section below. Purchased transportation increased primarily due to increased volumes and increased utilization of third-party transportation providers, which are typically more costly than owner-operators. Salaries, wages and employee benefits increased primarily due to increased personnel needs to support the additional volumes.
Operating Income and Segment Operations

As a result of the above, operating income increased $49.1 million, or 82.2%, from 2016 to $108.8 million for the year ended December 31, 2017. The results for our four reportable segments are discussed in detail in the following sections.

Interest Expense

Interest expense was $1.2 million for the year ended December 31, 2017 compared to $1.6 million for the same period in 2016. The decrease in interest expense was attributable to principal payments made on the term loan partly offset by borrowings on our revolving credit facility.

Income Taxes

The combined federal and state effective tax rate for the year ended December 31, 2017 was 18.9% compared to a rate of 52.7% for the same period in 2016. The lower effective tax rate for 2017 is the result of the enactment of the Tax Cuts and Jobs Act, which lowered the value of our net deferred tax liabilities. Also, the 2016 effective tax rate reflected the impairment of goodwill in the second quarter of 2016 that is non-deductible for tax purposes.

Net Income

As a result of the foregoing factors, net income increased by $59.8 million, or 217.5%, to $87.3 million for the year ended December 31, 2017 compared to $27.5 million for the same period in 2016.


Expedited LTL - Year Ended December 31, 2017 compared to Year Ended December 31, 2016

The following table sets forth our historical financial data of the Expedited LTL segment for the years ended December 31, 2017 and 2016 (in millions):
Expedited LTL Segment Information
(In millions)
(Unaudited)
            
 Year ended
 December 31, Percent of December 31, Percent of   Percent
 2017 Revenue 2016 Revenue Change Change
 (As Adjusted)   (As Adjusted)      
Operating revenue$655.8
 100.0% $596.5
 100.0% $59.3
 9.9%
            
Operating expenses:           
Purchased transportation290.0
 44.2
 250.7
 42.0
 39.3
 15.7
Salaries, wages and employee benefits146.6
 22.4
 139.2
 23.3
 7.4
 5.3
Operating leases36.7
 5.6
 34.5
 5.8
 2.2
 6.4
Depreciation and amortization22.1
 3.4
 21.9
 3.7
 0.2
 0.9
Insurance and claims15.4
 2.3
 13.2
 2.2
 2.2
 16.7
Fuel expense3.8
 0.6
 3.3
 0.6
 0.5
 15.2
Other operating expenses53.2
 8.1
 50.6
 8.5
 2.6
 5.1
Total operating expenses567.8
 86.6
 513.4
 86.1
 54.4
 10.6
Income from operations$88.0
 13.4% $83.1
 13.9% $4.9
 5.9%
Expedited LTL Operating Statistics
      
 Year ended
 December 31, December 31, Percent
 2017 2016 Change
 (As Adjusted) (As Adjusted)  
      
Business days254
 255
 (0.4)%
      
Tonnage     
    Total pounds ¹2,478,059
 2,339,632
 5.9
    Pounds per day ¹9,756
 9,175
 6.3
      
Shipments     
    Total shipments ¹4,048
 3,770
 7.4
    Shipments per day ¹15.9
 14.8
 7.4
Total shipments with pickup and/or delivery 1
945
 782
 20.8
      
Weight per shipment612
 621
 (1.4)
      
Revenue per hundredweight$23.91
 $23.30
 2.6
Revenue per hundredweight, ex fuel$21.30
 $21.25
 0.2
      
Revenue per shipment$146
 $145
 0.7
Revenue per shipment, ex fuel$130
 $132
 (1.5)%
      
¹ - In thousands     

Revenues
Expedited LTL operating revenue increased $59.3 million, or 9.9%, to $655.8 million for the year ended December 31, 2017 from $596.5 million for the same period of 2016. This increase was due to increased network revenue, fuel surcharge revenue and other terminal based revenue over the prior year. Network revenue increased $30.9 million due to a 7.4% increase in shipments and a 5.9% increase in tonnage, partly offset by a 1.5% decrease in revenue per shipment, ex fuel over prior year. The increase in tonnage is due to a growing percentage of total volume from shipments with higher density attributes and a slightly lower length of haul than our traditional shipments, driving the decrease in revenue per shipment, ex fuel. Additionally, fuel surcharge revenue increased $16.6 million largely due to the increase in fuel prices and volume increases. Other terminal based revenues, which includes dedicated local pickup and delivery services, warehousing and terminal handling, increased $11.8 million, or 23.2%, to $62.4 million in 2017 from $50.7 million in the same period of 2016. The increase in other terminal revenue was mainly attributable to increases in dedicated local pickup and delivery.

Purchased Transportation
Expedited LTL’s purchased transportation increased by $39.3 million, or 15.7%, to $290.0 million for the year ended December 31, 2017 from $250.7 million for the year ended December 31, 2016. As a percentage of segment operating revenue, Expedited LTL purchased transportation was 44.2% during the year ended December 31, 2017 compared to 42.0% for the same period of 2016. The increase is mostly due to a 6.0% increase in our cost per mile, ex fuel. The higher cost per mile is due to increased utilization of third-party transportation providers, which are typically more costly than owner-operators.

Salaries, Wages, and Benefits

Salaries, wages and employee benefits of Expedited LTL increased by $7.4 million, or 5.3%, to $146.6 million for the year ended December 31, 2017 from $139.2 million in the same period of 2016. Salaries, wages and employee benefits were 22.4% of Expedited LTL’s operating revenue for the year ended December 31, 2017 compared to 23.3% for the same period of 2016. The decrease in salaries, wages and employee benefits as a percentage of revenue was primarily attributable to a 0.7% decrease in direct Expedited LTL terminal and management salaries as a percentage of revenue and a 0.2% decrease in health insurance costs as a percentage of revenue. The decrease in direct pay as a percentage of revenue is the impact of additional revenue on fixed salaries and improved operating efficiencies.
Operating Leases
Operating leases increased $2.2 million, or 6.4%, to $36.7 million for the year ended December 31, 2017 from $34.5 million for the year ended December 31, 2016.  Operating leases were 5.6% of Expedited LTL’s operating revenue for the year ended December 31, 2017 compared to 5.8% for the year ended December 31, 2016.  The increase in cost is due to $1.2 million of additional facility lease expenses and a $1.1 million increase in truck, trailer and equipment rentals and leases. Facility leases increased due to the expansion of certain facilities. Vehicle leases increased due to the replacement of older owned power equipment with leased power equipment.
Depreciation and Amortization
Expedited LTL depreciation and amortization increased $0.2 million, or 0.9%, to $22.1 million for the year ended December 31, 2017 from $21.9 million for the year ended December 31, 2016.  Depreciation and amortization expense as a percentage of Expedited LTL operating revenue was 3.4% in the year ended December 31, 2017 compared to 3.7% for the year ended December 31, 2016.   The decrease as a percentage of revenue was due to the increase in equipment leasing mentioned above instead of purchased equipment.
Insurance and Claims
Expedited LTL insurance and claims expense increased $2.2 million, or 16.7%, to $15.4 million for the year ended December 31, 2017 from $13.2 million for the year ended December 31, 2016.  Insurance and claims as a percentage of Expedited LTL’s operating revenue was 2.3% for the year ended December 31, 2017 compared to 2.2% for the year ended December 31, 2016. The increase was partly attributable to a $0.7 million increase in insurance premiums associated with our insurance plan renewals and a $2.0 million increase in vehicle accident claim reserves. These increases were partly offset by decreases in vehicle damage and cargo claims.

Fuel Expense
Expedited LTL fuel expense increased $0.5 million, or 15.2%, to $3.8 million for the year ended December 31, 2017 from $3.3 million in the year ended December 31, 2016.  Fuel expense was 0.6% of Expedited LTL’s operating revenue for the years ended December 31, 2017 and 2016. LTL fuel expenses increased due to higher year-over-year fuel prices.
Other Operating Expenses
Expedited LTL other operating expenses increased $2.6 million, or 5.1%, to $53.2 million for the year ended December 31, 2017 from $50.6 million for the year ended December 31, 2016.  Expedited LTL other operating expenses were 8.1% of operating revenue for the year ended December 31, 2017 compared to 8.5% for the year ended December 31, 2016.  Other operating expenses includes equipment maintenance, terminal and office expenses, professional fees, and other costs of transiting our network. The decrease as percentage of revenue was primarily the result of a decrease in legal fees mostly related to indemnification funds received related to the Towne acquisition and lower costs of transiting our network due to the use of third-party transportation previously mentioned. The prior period also included a corporate event that did not occur in 2017. These improvements were partly offset by an increase in receivables allowance.
Income from Operations
Expedited LTL income from operations increased by $4.9 million, or 5.9%, to $88.0 million for the year ended December 31, 2017 compared to $83.1 million for the year ended December 31, 2016.   Expedited LTL’s income from operations was 13.4% of operating revenue for the year ended December 31, 2017 compared to 13.9% for the year ended December 31, 2016.  Deterioration in income from operations as a percentage of revenue was due to an increased utilization of third-party transportation providers partly offset by higher tonnage driving increased revenue. The fuel surcharge revenue increase was also due to increased fuel prices.


Truckload Premium Services - Year Ended December 31, 2017 compared to Year Ended December 31, 2016

The following table sets forth our historical financial data of the Truckload Premium Services segment for the years ended December 31, 2017 and 2016 (in millions):

Truckload Premium Services Segment Information
(In millions)
(Unaudited)
            
 Year ended
 December 31, Percent of December 31, Percent of   Percent
 2017 Revenue 2016 Revenue Change Change
 (As Adjusted)   (As Adjusted)      
Operating revenue$201.8
 100.0% $181.0
 100.0 % $20.8
 11.5 %
            
Operating expenses:           
Purchased transportation153.8
 76.2
 132.1
 73.0
 21.7
 16.4
Salaries, wages and employee benefits20.4
 10.1
 19.3
 10.7
 1.1
 5.7
Operating leases0.9
 0.4
 0.3
 0.2
 0.6
 200.0
Depreciation and amortization6.3
 3.1
 6.5
 3.6
 (0.2) (3.1)
Insurance and claims5.4
 2.7
 4.8
 2.7
 0.6
 12.5
Fuel expense3.3
 1.6
 2.6
 1.4
 0.7
 26.9
Other operating expenses8.5
 4.3
 8.4
 4.6
 0.1
 1.2
Impairment of goodwill, intangibles and other assets
 
 42.4
 23.4
 (42.4) 100.0
Total operating expenses198.6
 98.4
 216.4
 119.6
 (17.8) (8.2)
Income (loss) from operations$3.2
 1.6% $(35.4) (19.6)% $38.6
 NM

Truckload Premium Services Operating Statistics
  
 Year ended
 December 31, December 31, Percent
 2017 2016 Change
 (As Adjusted) (As Adjusted)  
      
Total Miles 1
96,598
 89,540
 7.9 %
Empty Miles Percentage9.6% 11.5% (16.5)
Tractors (avg)386
 437
 (11.7)
Miles per tractor per week 2
2,700
 2,565
 5.3
      
Revenue per mile$2.02
 $1.98
 2.0
Cost per mile$1.66
 $1.56
 6.4 %
      
¹ - In thousands     
2 - Calculated using Company driver and owner-operator miles


Revenues
TLS revenue increased $20.8 million, or 11.5%, to $201.8 million for the year ended December 31, 2017 from $181.0 million in the same period of 2016. The increase in TLS revenue was attributable to new business wins which resulted in a 7.9% increase in miles driven to support revenue.

Purchased Transportation

Purchased transportation costs for our TLS revenue increased $21.7 million, or 16.4%, to $153.8 million for the year ended December 31, 2017 from $132.1 million for the year ended December 31, 2016. For the year ended December 31, 2017, TLS purchased transportation costs represented 76.2% of TLS revenue compared to 73.0% for the same period in 2016. The increase in TLS purchased transportation was attributable to a 7.2% increase in non-Company miles driven and a 7.2% increase in non-Company cost per mile during the year ended December 31, 2017 compared to the same period in 2016. The increase in TLS miles driven was attributable to new business wins previously mentioned. The increase in cost per mile was due to TLS utilizing more costly third-party transportation providers to cover miles. The increase in TLS purchased transportation as a percentage of revenue was attributable to TLS revenue per mile not increasing in proportion with the increase in TLS cost per mile.

Salaries, Wages, and Benefits

Salaries, wages and employee benefits of TLS increased by $1.1 million, or 5.7%, to $20.4 million in the year ended December 31, 2017 from $19.3 million in the same period of 2016. Salaries, wages and employee benefits were 10.1% of TLS’s operating revenue in the year ended December 31, 2017 compared to 10.7% for the same period of 2016. The decrease in salaries, wages and employee benefits as a percentage of revenue was mostly attributable to the increase in revenue outpacing the increase in pay to Company drivers and office staff.

Operating Leases

Operating leases increased $0.6 million, or 200.0%, to $0.9 million for the year ended December 31, 2017 from $0.3 million for the same period in 2016. Operating leases were 0.4% of TLS operating revenue for the year ended December 31, 2017 compared to 0.2% for the same period of 2016. The $0.6 million increase in cost is due to additional trailer rentals for the new business wins mentioned above.

Depreciation and Amortization

Depreciation and amortization decreased $0.2 million, or 3.1%, to $6.3 million for the year ended December 31, 2017 from $6.5 million for the year ended December 31, 2016.  Depreciation and amortization expense as a percentage of TLS operating revenue was 3.1% for the year ended December 31, 2017 compared to 3.6% for the same period in 2016. The decrease was due to the impairment of TQI intangible assets in the second quarter of 2016 leading to lower on-going amortization expense. This decrease was partially offset by increased trailer depreciation on trailers purchased during 2017.

Insurance and Claims

TLS insurance and claims increased $0.6 million, or 12.5%, to $5.4 million for the year ended December 31, 2017 from $4.8 million for the year ended December 31, 2016. As a percentage of operating revenue, insurance and claims was 2.7% for the year ended December 31, 2017 and 2016. The increase was due to higher vehicle accident claim reserves. The increase was also attributable to higher insurance premiums associated with our insurance plan renewals and higher cargo claims partly offset by a benefit from a prior period insurance premium audit.

Fuel Expense

TLS fuel expense increased $0.7 million, or 26.9%, to $3.3 million for the year ended December 31, 2017 from $2.6 million for the year ended December 31, 2016.  Fuel expenses were 1.6% of TLS operating revenue during the year ended December 31, 2017 compared to 1.4% for the year ended December 31, 2016.  The increase as a percentage of revenue was mostly attributable to higher year-over-year fuel prices and the increase in Company driver miles.


Other Operating Expenses

TLS other operating expenses increased $0.1 million, or 1.2%, to $8.5 million for the year ended December 31, 2017 compared to $8.4 million for the year ended December 31, 2016.  TLS other operating expenses were 4.3% of operating revenue for the year ended December 31, 2017 compared to 4.6% for the year ended December 31, 2016. Other operating expenses includes equipment maintenance, terminal and office expenses, professional fees and other costs of transiting shipments. The increase was attributable to a $0.2 million increase in equipment maintenance and a $0.1 million increase in transit costs. These increases were mostly offset by a $0.2 million decrease in losses on destroyed equipment.

Impairment of goodwill, intangibles and other assets
In the second quarter of 2016, we determined there were indicators of potential impairment of goodwill and other long lived assets acquired in the TQI acquisition. Based on our analysis we recorded $42.4 million in total impairment charges related to TQI’s goodwill and other long lived assets. During the year ended December 31, 2017, there were no impairment charges recognized.
Income from Operations
TLS results from operations increased by $38.6 million to $3.2 million in income from operations for the year ended December 31, 2017 compared to a $35.4 million loss from operations for the same period in 2016. Excluding the impairment charges, the deterioration in results from operations was due to increased utilization of third-party transportation providers which led to the increase in cost per mile outpacing the increase in revenue per mile.


Intermodal - Year Ended December 31, 2017 compared to Year Ended December 31, 2016

The following table sets forth our historical financial data of the Intermodal segment for the years ended December 31, 2017 and 2016 (in millions):

Intermodal Segment Information
(In millions)
(Unaudited)
            
 Year ended
 December 31, Percent of December 31, Percent of   Percent
 2017 Revenue 2016 Revenue Change Change
 (As Adjusted)   (As Adjusted)      
Operating revenue$154.7
 100.0% $105.7
 100.0% $49.0
 46.4%
            
Operating expenses:           
Purchased transportation63.6
 41.1
 38.1
 36.0
 25.5
 66.9
Salaries, wages and employee benefits34.0
 22.0
 25.2
 23.8
 8.8
 34.9
Operating leases13.5
 8.7
 12.0
 11.4
 1.5
 12.5
Depreciation and amortization5.8
 3.8
 3.9
 3.7
 1.9
 48.7
Insurance and claims4.2
 2.7
 3.0
 2.8
 1.2
 40.0
Fuel expense3.9
 2.5
 2.5
 2.4
 1.4
 56.0
Other operating expenses16.7
 10.8
 9.9
 9.4
 6.8
 68.7
Total operating expenses141.7
 91.6
 94.6
 89.5
 47.1
 49.8
Income from operations$13.0
 8.4% $11.1
 10.5% $1.9
 17.1%

Intermodal Operating Statistics
  
 Year ended
 December 31, December 31, Percent
 2017 2016 Change
 (As Adjusted) (As Adjusted)  
      
Drayage shipments235,356
 127,716
 84.3%
Drayage revenue per Shipment$554
 $546
 1.5
Number of Locations19
 13
 46.2%

Revenues

Intermodal operating revenue increased $49.0 million, or 46.4%, to $154.7 million for the year ended December 31, 2017 from $105.7 million for the same period in 2016. The increases in operating revenue were primarily attributable to the acquisition of Atlantic, Triumph and Ace and the impact of increased fuel surcharges.

Purchased Transportation

Intermodal purchased transportation increased $25.5 million, or 66.9%, to $63.6 million for the year ended December 31, 2017 from $38.1 million for the same period in 2016.  Intermodal purchased transportation as a percentage of revenue was 41.1% for the year ended December 31, 2017 compared to 36.0% for the year ended December 31, 2016.  The increase in Intermodal purchased transportation as a percentage of revenue was attributable to the Atlantic acquisition, which had a higher utilization of owner-operators as opposed to Company-employed drivers. The increase is also attributable to rate increases to our owner-operators.

Salaries, Wages, and Benefits

Intermodal salaries, wages and employee benefits increased $8.8 million, or 34.9%, to $34.0 million for the year ended December 31, 2017 compared to $25.2 million for the year ended December 31, 2016.  As a percentage of Intermodal operating revenue, salaries, wages and benefits decreased to 22.0% for the year ended December 31, 2017 compared to 23.8% for the same period in 2016. The improvement in salaries, wages and employee benefits as a percentage of revenue was primarily due to leveraging the increase in revenue on office and administrative salaries leading to a 0.8% decrease as a percentage of revenue. The improvement is also due to a 0.5% decrease as a percentage of revenue for lower workers' compensation and health insurance costs and an additional 0.5% decrease as a percentage of revenue due to dock efficiencies.

Operating Leases

Operating leases increased $1.5 million, or 12.5% to $13.5 million for the year ended December 31, 2017 from $12.0 million for the same period in 2016.  Operating leases were 8.7% of Intermodal operating revenue for the year ended December 31, 2017 compared to11.4% in the same period of 2016.  Operating leases decreased as a percentage of revenue due to slightly increasing trailer rental charges while other revenue that does not require trailer rentals increased at a more rapid rate. The decrease as a percentage of revenue is also attributable to utilization of owned equipment acquired as part of Atlantic and the increase in revenue out-pacing the increase in facility rents.

Depreciation and Amortization

Depreciation and amortization increased $1.9 million, or 48.7%, to $5.8 million for the year ended December 31, 2017 from $3.9 million for the same period in 2016. Depreciation and amortization expense as a percentage of Intermodal operating revenue was 3.8% for the year ended December 31, 2017 compared to 3.7% for the same period of 2016. The higher depreciation and amortization was due to equipment and intangible assets acquired with Atlantic, Triumph and Ace.

Insurance and Claims

Intermodal insurance and claims expense increased $1.2 million, or 40.0%, to $4.2 million for the year ended December 31, 2017 from $3.0 million for the year ended December 31, 2016.   Intermodal insurance and claims were 2.7% of operating revenue for the year ended December 31, 2017 compared to 2.8% for the same period in 2016. The increase in Intermodal insurance and claims was primarily attributable to higher insurance premiums and increased vehicle accident claim reserves due to an increased vehicle fleet as a result of the acquisitions.

Fuel Expense

Intermodal fuel expense increased $1.4 million, or 56.0%, to $3.9 million for the year ended December 31, 2017 from $2.5 million in the same period of 2016.  Fuel expenses were 2.5% of Intermodal operating revenue for the year ended December 31, 2017 compared to 2.4% in the same period of 2016.  Intermodal fuel expenses increased due to higher year-over-year fuel prices and revenue volumes. These increases were partially offset by increased utilization of owner-operators.


Other Operating Expenses

Intermodal other operating expenses increased $6.8 million, or 68.7%, to $16.7 million for the year ended December 31, 2017 compared to $9.9 million for the same period of 2016.  Intermodal other operating expenses as a percentage of revenue for the year ended December 31, 2017 were 10.8% compared to 9.4% for the same period of 2016.  The increase in Intermodal other operating expenses was due mostly due to a $3.8 million increase in container related rental and storage charges associated with revenue increases discussed previously. The remaining increase was due to increased terminal expenses and other variable costs, such as maintenance and tolls, corresponding with the increases in revenue, and legal and professional fees related to the acquisition of Atlantic.

Income from Operations

Intermodal’s income from operations increased by $1.9 million, or 17.1%, to $13.0 million for the year ended December 31, 2017 compared to $11.1 million for the same period in 2016.  Income from operations as a percentage of Intermodal operating revenue was 8.4% for the year ended December 31, 2017 compared to 10.5% in the same period of 2016.  The increase in operating income was primarily attributable to the Atlantic, Triumph and Ace acquisitions. The decrease in income from operations as a percentage of revenue was attributable to increased amortization associated with Intermodal's acquisitions, lower margins on acquired business and acquisition related legal and professional fees.

Pool Distribution - Year Ended December 31, 2017 compared to Year Ended December 31, 2016

The following table sets forth our historical financial data of the Pool Distribution segment for the years ended December 31, 2017 and 2016 (in millions):

Pool Distribution Segment Information
(In millions)
(Unaudited)
            
 Year ended
 December 31, Percent of December 31, Percent of   Percent
 2017 Revenue 2016 Revenue Change Change
 (As Adjusted)   (As Adjusted)      
Operating revenue$168.5
 100.0% $151.9
 100.0% $16.6
 10.9%
            
Operating expenses:           
Purchased transportation47.5
 28.2
 43.2
 28.4
 4.3
 10.0
Salaries, wages and employee benefits62.7
 37.2
 56.8
 37.4
 5.9
 10.4
Operating leases13.3
 7.9
 12.7
 8.5
 0.6
 4.7
Depreciation and amortization6.8
 4.0
 6.0
 3.9
 0.8
 13.3
Insurance and claims4.7
 2.8
 4.4
 2.9
 0.3
 6.8
Fuel expense5.5
 3.3
 4.9
 3.2
 0.6
 12.2
Other operating expenses21.6
 12.8
 20.3
 13.4
 1.3
 6.4
Total operating expenses162.1
 96.2
 148.3
 97.6
 13.8
 9.3
Income from operations$6.4
 3.8% $3.6
 2.4% $2.8
 77.8%

Pool Distribution Operating Statistics
  
 Year ended
 December 31, December 31, Percent
 2017 2016 Change
 (As Adjusted) (As Adjusted)  
      
Cartons 1
82,196
 69,742
 17.9 %
Revenue per Carton$2.05
 $2.18
 (6.0)
Terminals28
 29
 (3.4)%
      
1 In thousands
     


Revenues
Pool operating revenue increased $16.6 million, or 10.9%, to $168.5 million for the year ended December 31, 2017 from $151.9 million for the year ended December 31, 2016.  The revenue increase was due to increased fuel surcharge revenues, increased volumes from previously existing customers, new business and rate increases.

Purchased Transportation

Pool purchased transportation increased $4.3 million, or 10.0%, to $47.5 million for the year ended December 31, 2017 from $43.2 million for the year ended December 31, 2016.  Pool purchased transportation as a percentage of revenue was 28.2% for the year ended December 31, 2017 compared to 28.4% for the same period in 2016.  The improvement in Pool purchased transportation as a percentage of revenue was attributable to an increased utilization of owner-operators over more costly third-party carriers and revenue increases associated with rate increases.

Salaries, Wages, and Benefits
Salaries, wages and employee benefits of Pool increased by $5.9 million, or 10.4%, to $62.7 million for the year ended December 31, 2017 from $56.8 million for the year ended December 31, 2016.  As a percentage of Pool operating revenue, salaries, wages and benefits were 37.2% for the years ended December 31, 2017 compared to 37.4% for the same period in 2016.  As a percentage of revenue, increases in dock pay and employee incentive were more than offset by decreases in Company-employed driver pay as a percentage of revenue. Dock pay increased as a percentage of revenue as increasing revenue volumes required the use of more costly contract labor. While Company-employed driver pay increased in total cost on higher miles, it decreased as a percentage of revenue due to increases in revenues not requiring Company-employed drivers, such as fuel.

Operating Leases

Operating leases increased $0.6 million, or 4.7%, to $13.3 million for the year ended December 31, 2017 from $12.7 million for the year ended December 31, 2016.  Operating leases were 7.9% of Pool operating revenue for the year ended December 31, 2017 compared to 8.5% for the year ended December 31, 2016.  Operating leases increased due to additional truck and trailer leases and rentals used to provide capacity for additional business wins throughout the network, partially offset by reduced facility rent driven by higher rent in 2016 attributable to the transition and relocation of certain terminals. The decrease as a percentage of revenue is attributable to increased revenue.

Depreciation and Amortization

Depreciation and amortization increased $0.8 million, or 13.3%, to $6.8 million for the year ended December 31, 2017 compared to $6.0 million for the same period in 2016.  Depreciation and amortization expense as a percentage of Pool operating revenue was 4.0% for the year ended December 31, 2017 compared to 3.9% for the year ended December 31, 2016.  The increase in Pool depreciation and amortization was due to the allocation of trailer depreciation, which reflects Pool's increased utilization of our trailer fleet. This increase was partly offset by a decrease in tractor depreciation due to the increased use of rentals and leases mentioned above.

Insurance and Claims

Pool insurance and claims increased $0.3 million, or 6.8%, to $4.7 million for the year ended December 31, 2017 from $4.4 million for the year ended December 31, 2016. As a percentage of operating revenue, insurance and claims was 2.8% for the year ended December 31, 2017 compared to 2.9% for the year ended December 31, 2016. The decrease as a percentage of revenue was due to a decrease in cargo claims, partly offset by increases in vehicle accident claim reserves.

Fuel Expense

Pool fuel expense increased $0.6 million, or 12.2%, to $5.5 million for the year ended December 31, 2017 from $4.9 million for the year ended December 31, 2016.  Fuel expenses were 3.3% of Pool operating revenue during the year ended December 31, 2017 compared to 3.2% for the year ended December 31, 2016.  Pool fuel expenses increased due to higher year-over-year fuel prices and higher revenue volumes.


Other Operating Expenses

Pool other operating expenses increased $1.3 million, or 6.4%, to $21.6 million for the year ended December 31, 2017 compared to $20.3 million for the year ended December 31, 2016.  Pool other operating expenses were 12.8% of operating revenue for the year ended December 31, 2017 compared to 13.4% for the year ended December 31, 2016. Other operating expenses includes equipment maintenance, terminal and office expenses, professional fees and other over-the-road costs.  As a percentage of revenue the decrease was attributable to a 0.3% decrease in dock and facility related costs, a 0.2% decrease in legal and professional fees and 0.2% decrease due to improved agent station margins. These improvements were partly offset by losses incurred on the sale of old equipment. The dock and facility related cost improvements were mainly attributable to 2016 including the startup of new business, while similar costs were not incurred in 2017. The decrease in legal fees is primarily related to costs associated with a 2016 Department of Transportation safety audit that were not incurred in 2017.

Income from Operations

Pool income from operations increased by $2.8 million, or 77.8% to $6.4 million for the year ended December 31, 2017 from $3.6 million for the year ended December 31, 2016.  Pool income from operations was 3.8% of operating revenue for the year ended December 31, 2017 compared to 2.4% of operating revenue for the year ended December 31, 2016.  The improvement in Pool income from operations was primarily the result of higher revenue volumes, current year rate increases, purchased transportation efficiencies and lower facility costs.

Other operations - Year Ended December 31, 2017 compared to Year Ended December 31, 2016

Other operating activity improved from a $2.7 million operating loss during the year ended December 31, 2016 to a $1.8 million operating loss during the year ended December 31, 2017. The year ended December 31, 2017, includes $1.2 million in loss development reserves for vehicle and workers' compensation claims, $0.9 million of executive severance costs and $0.4 of turn in costs from old Towne equipment. These costs were partly offset by $0.7 million of indemnification funds received related to the Towne acquisition. These costs and benefits were kept at the corporate level and not passed through to our operating segments.

The $2.7 million in operating loss included in other operations and corporate activities for the year ended December 31, 2016, was primarily for $1.7 million in loss development reserves resulting from our semi-annual actuarial analyses of our workers' compensation claims. Other operations for the year ended December 31, 2016 also included a $1.0 million increase to our reserve for remaining net payments on duplicate facilities vacated following the Towne acquisition, as several facilities had yet to be sub-leased.


Discussion of Critical Accounting Policies


Our consolidated financial statements have been prepared in accordance with United States generally accepted accounting principles (“GAAP”).  The preparation of financial statements in accordance with GAAP requires our management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes.  Our estimates and assumptions are based on historical experience and changes in the business environment.  However, actual results may differ from estimates under different conditions, sometimes materially.  Critical accounting policies and estimates are defined as those that are both most important to the portrayal of our financial condition and results and require management’s most subjective judgments. Management considers our policies on Self-Insurance Loss Reserves, Business Combinations and Goodwill and Other Intangible Assets to be critical. See Note 1, Accounting Policies

Self-Insurance Loss Reserves

Under U.S. Department of Transportation (“DOT”) regulations, the Company is liable for property damage and personal injuries caused by owner-operators and Company-employed drivers while they are operating on the Company's behalf. Additionally, from time to our Consolidated Financial Statementstime, the drivers employed and engaged by the third-party transportation carriers the Company contracts with are involved in accidents, which may result in serious personal injuries. The resulting types and/or amounts of damages may be excluded by or exceed the amount of insurance coverage maintained by the contracted carrier. Although these drivers are not Company employees, all of these drivers are employees, owner-operators, or independent contractors working for carriers and, from time to time, claims may be asserted against us for their actions, or for the Company's actions in retaining them.

The Company currently maintains liability insurance coverage that it believes is adequate to cover third-party claims. The Company has a discussion over these critical accounting policiesself-insured retention ("SIR") of $3 million per occurrence for vehicle and estimates,general liability claims and will be responsible for any damages and personal injuries below that self-insured amount.

The Company may also be subject to claims for workers’ compensation. The Company maintains workers’ compensation insurance coverage that it believes is adequate to cover such claims. The Company has a SIR of approximately $0.4 million for each such claim, except in Ohio, where it is a qualified self-insured entity with an approximately $0.5 million SIR.

The amount of self-insurance loss reserves and loss adjustment expenses is determined based on an estimation process that uses information obtained from both company-specific and industry data, as well as general economic information. The Company estimates its self-insurance loss exposure by evaluating the merits and circumstances surrounding individual known claims and by performing actuarial analysis to determine an estimate of probable losses on claims incurred but not reported.  Such losses should be realized immediately as the events underlying the claims have already occurred as of the balance sheet dates. 

The estimation process for self-insurance loss exposure requires management to continuously monitor and evaluate the life cycle of claims. Using data obtained from this monitoring and the Company’s assumptions about the emerging trends, management develops an estimate ultimate claims based on its historical experience and other available market information. The most significant assumptions used in the estimation process include determining the trend in loss costs, the expected consistency in the frequency and severity of claims incurred but not yet reported, changes in the timing of the reporting of losses from the loss date to the notification date, and expected costs to settle unpaid claims. The Company utilizes quarterly actuarial analyses to evaluate open claims and estimate the ongoing development exposure.

As of December 31, 2019 and 2018, the Company had insurance reserves of $66.2 million and $54.2 million, respectively, which included reserves in excess of the SIR expected to be reimbursed from third-party insurance carriers. The long-term portion

of this liability is $49.8 million, which is included in “Other long-term liabilities,” and the remainder is included in “Insurance and Claims accruals” on the Company’s Balance Sheets.

As of December 31, 2019, the Company recognized an insurance proceeds receivable and claims payable of $34.1 million for open vehicle and workers’ compensation claims in excess of the Company's stop-loss limits. As of December 31, 2018, the Company recognized an insurance proceeds receivable and claims payable of $28.5 million for open vehicle and workers’ compensation claims in excess of the Company's stop-loss limits. These balances are recorded in other assets and other long-term liabilities, respectively, in the Company's consolidated balance sheets.

Business Combinations and Goodwill

Upon the acquisition of a discussionbusiness, the fair value of recent accounting pronouncements.the assets acquired and liabilities assumed must be estimated. This requires judgments regarding the identification of acquired assets and liabilities assumed, some of which may not have been previously recorded by the acquired business, as well as judgments regarding the valuation of all identified acquired assets and assumed liabilities. The assets acquired and liabilities assumed are determined by reviewing the operations, interviewing management and reviewing the financial and contractual information of the acquired business. Consideration is typically paid in the form of cash paid upon closing or contingent consideration paid upon satisfaction of a future obligation. If contingent consideration is included in the purchase price, the Company values that consideration as of the acquisition date and it is recorded to goodwill.

Once the acquired assets and assumed liabilities are identified, the fair values of the assets and liabilities are estimated using a variety of approaches that require significant judgments. For example, intangible assets are typically valued using a discounted cash flow (“DCF”) analysis, which requires estimates of the future cash flows that are attributable to the intangible asset. A DCF analysis also requires significant judgments regarding the selection of discount rates that are intended to reflect the risks that are inherent in the projected cash flows, the determination of terminal growth rates, and judgments about the useful life and pattern of use of the underlying intangible asset. The valuation of acquired property, plant and equipment requires judgments about current market values, replacement costs, the physical and functional obsolescence of the assets and their remaining useful lives. A failure to appropriately assign fair values to acquired assets and assumed liabilities could significantly impact the amount and timing of future depreciation and amortization expense, as well as significantly overstate or understate assets or liabilities.

Goodwill is recorded at cost based on the excess of purchase price over the fair value of net assets acquired. Goodwill and intangible assets with indefinite lives are not amortized but the Company conducts an annual (or more frequently if circumstances indicate possible impairment) impairment test of goodwill for each reporting unit at June 30 of each year.  Examples of such events or circumstances could include a significant change in business climate or a loss of significant customers. Other intangible assets are amortized over their useful lives. Results of impairment testing are described in Note 2, Acquisitions, Goodwill and Other Long-Lived Assets.

Acquisitions are accounted for using the purchase method.  The definite-lived intangible assets of the Company resulting from acquisition activity and the related amortization are described in Note 2, Acquisitions, Goodwill and Other Long-Lived Assets.


Liquidity and Capital Resources
     We have historically financed our working capital needs, including capital expenditures, with cash flows from operations and borrowings under our senior credit facility line of credit.


Year Ended December 31, 2019 Cash Flows compared to December 31, 2018 Cash Flows

Net cash provided by operating activities totaled approximately $159.0 million for the year ended December 31, 2019 compared to approximately $152.6 million for the year ended December 31, 2018. The $6.4 million increase in cash provided by operating activities is mainly attributable to a $14.2 million improvement in the collection of receivables, primarily related to lower days sales outstanding for Pool and final mile receivables and a decrease in estimated income tax payments. This increase was partly offset by a $3.8 million decrease in accounts payable and accrued expenses, a $3.5 million increase in prepaid expenses due to the purchase of cloud-based software and a $2.9 million decrease in net earnings after consideration of non-cash items.

Net cash used in investing activities was approximately $63.9 million for the year ended December 31, 2019 compared with approximately $55.5 million during the year ended December 31, 2018. Investing activities during the year ended December 31, 2019 consisted primarily of FSA for $27.0 million, O.S.T. for $12.0 million and net capital expenditures of $24.9 million primarily for new trailers, information technology and facility equipment. Investing activities during the year ended December 31, 2018 consisted primarily of net capital expenditures of $35.2 million primarily for new trailers, information technology and sorting equipment and $20.0 million used to acquire Southwest and MMT.  The proceeds from disposal of property and equipment during the year ended December 31, 2019 and 2018 were primarily from sales of older trailers and tractors.
Net cash used in financing activities totaled approximately $56.0 million for the year ended December 31, 2019 compared with net cash used in financing activities of $75.3 million for the year ended December 31, 2018.  The $19.3 million decrease was attributable to a $13.0 million increase in net borrowings from our revolving credit facility. The year ended December 31, 2019 also included $56.2 million used to repurchase shares of our common stock, which was a $9.9 million decrease from the $66.1 million used to repurchase shares of common stock for the same period of 2018. These were partly offset by a $2.0 million increase in payments of cash dividends due to an increase in dividend per share from $0.63 per share in the year ended December 31, 2018 to $0.72 per share in the year ended December 31, 2019, partly offset by a decrease in the outstanding share count during the year ended December 31, 2019 compared to the same period in 2018. Additionally, there was a $0.9 million decrease in cash from employee stock transactions and related tax benefits and a $0.7 million increase in payments of debt and finance lease obligations.

Year Ended December 31, 2018 Cash Flows compared to December 31, 2017 Cash Flows


Net cash provided by operating activities totaled approximately $152.6 million for the year ended December 31, 2018 compared to approximately $103.4 million for the year ended December 31, 2017. The $49.2 million increase in cash provided by operating activities is mainly attributable to a $25.5 million increase in net earnings after consideration of non-cash items and a $21.3 million improvement in the collection of receivables, primarily related to 2017 receivables increasing for revenues related to the Atlantic acquisition. The remaining increase was due to a decrease in estimated income tax payments.


Net cash used in investing activities was approximately $55.5 million for the year ended December 31, 2018 compared with approximately $59.2 million during the year ended December 31, 2017. Investing activities during the year ended December 31, 2018 consisted primarily of net capital expenditures of $35.2 million primarily for new trailers, information technology and sorting equipment and $20.0 million used to acquire Southwest and MMT. Investing activities during the year ended December 31, 2017 consisted primarily of net capital expenditures of $35.8 million primarily for new trailers, forklifts and information technology and $23.1 million used to acquire Atlantic and KCL. The proceeds from disposal of property and equipment during the year ended December 31, 2018 and 2017 were primarily from sales of older trailers.
  
Net cash used in financing activities totaled approximately $75.3 million for the year ended December 31, 2018 compared with net cash used in financing activities of $48.8 million for the year ended December 31, 2017. The $26.5 million increase was attributable to a $48.0 million decrease in net borrowings from our revolving credit facility partly offset by a $28.0 million decrease in payments on our term loan and a $14.5 million decrease in payments on our line of credit. Additionally, there was a $3.5 million decrease in cash from employee stock transactions and related tax benefits. The year ended December 31, 2018 also included $66.1 million used to repurchase shares of our common stock, which was a $17.1 million increase from the $49.0 million used to repurchase shares of common stock for the same period of 2017. The remaining change in financing activity is attributable to a $0.4 million increase in payments of cash dividends due to an increase in fourth quarter dividend per share from $0.15 per share to $0.18 per share partly offset by a decrease in the outstanding share count during the year ended December 31, 2018 compared to the same period in 2017.



Year Ended December 31, 2017 Cash Flows compared to December 31, 2016 Cash Flows

Net cash provided by operating activities totaled approximately $103.4 million for the year ended December 31, 2017 compared to approximately $130.4 million for the year ended December 31, 2016. The $27.0 million decrease in cash provided by operating activities is mainly attributable to a $23.4 million increase in accounts receivable and a $23.5 million increase in income tax payments. These decreases were partly offset by a $9.8 million increase in net earnings after consideration of non-cash items and $10.1 million increase in cash used to fund accounts payable and prepaid assets. The increase in accounts receivables was attributable to higher revenue across all segments and revenues associated with the Atlantic acquisition.

Net cash used in investing activities was approximately $59.2 million for the year ended December 31, 2017 compared to approximately $52.4 million during the year ended December 31, 2016. Investing activities during the year ended December 31, 2017 consisted primarily of $23.1 million used to acquire Atlantic and a small Intermodal acquisition and net capital expenditures of $35.8 million primarily for new trailers, forklifts and information technology. Investing activities during the year ended December 31, 2016 consisted primarily of $11.8 million used to acquire Ace and Triumph, which is included in the Intermodal segment, and net capital expenditures of $40.3 million for new trailers, forklifts, computer hardware and internally developed software. The proceeds from disposal of property and equipment during the year ended December 31, 2017 and 2016 were primarily from sales of older trailers and vehicles.
Net cash used in financing activities totaled approximately $48.8 million for the year ended December 31, 2017 compared to net cash used in financing activities of $102.8 million for the year ended December 31, 2016.  The $54.0 million change in cash from financing activities was attributable to $55.0 million in borrowings from our revolving credit facility and a $13.0 million decrease in payments on the term loan and revolver. These increases in cash were partly offset by a $9.0 million increase in share repurchases, a $2.5 million increase in our quarterly cash dividend and a $2.5 million decrease in cash from employee stock transactions. The year ended December 31, 2017 also included $49.0 million used to repurchase shares of our Common Stock, compared to $40.0 million used to repurchase shares of our Common Stock during the year ended December 31, 2016. Dividends increased due to our Board of Directors increasing the quarterly cash dividend from $0.12 per share for the first three quarters of 2016 to $0.15 per share during the fourth quarter of 2016 and all quarters in 2017.

Credit Facility


On September 29, 2017, the Company entered intoSee Note 6, Senior Credit Facility, to our Consolidated Financial Statements for a five-year senior unsecured revolving credit facility (the “Facility”) with a maximum aggregate principal amount of $150.0 million, with a sublimit of $30.0 million for letters of credit and a sublimit of $30.0 million for swing line loans. The Facility may be increased by up to $100.0 million to a maximum aggregate principal amount of $250.0 million pursuant to the termsdiscussion of the credit agreement, subject to the lenders’ agreement to increase their commitments or the addition of new lenders extending such commitments. Such increases to the Facility may be in the form of additional revolving credit loans, term loans or a combination thereof, and are contingent upon there being no events of default under the Facility and satisfaction of other conditions precedent and are subject to the other limitations set forth in the credit agreement.

The Facility is scheduled to mature in September 2022. The proceeds were used to refinance existing indebtedness of the Company and may also be used for working capital, capital expenditures and other general corporate purposes. The Facility refinanced the Company’s obligations for its unsecured credit facility under the credit agreement dated as of February 4, 2015, as amended, which was terminated as of the date of the new Facility.

Unless the Company elects otherwise under the credit agreement, interest on borrowings under the Facility is based on the highest of (a) the federal funds rate (not less than 0%) plus 0.5%, (b) the administrative agent's prime rate and (c) the LIBOR Rate plus 1.0%, in each case plus a margin that can range from 0.3% to 0.8% with respect to the Facility depending on the Company’s ratio of consolidated funded indebtedness to earnings before interest, taxes, depreciation and amortization, as set forth in the credit agreement. Payments of interest for each loan that is based on the LIBOR Rate are due in arrears on the last day of the interest period applicable to such loan (with interest periods of one, two or three months being available, at the Company’s option). Payments of interest on loans that are not based on the LIBOR Rate are due on the last day of each quarter ended March 31, June 30, September 30 and December 31 of each year. All unpaid amounts of principal and interest are due at maturity. As of December 31, 2018, the Company had $47.5 million in borrowings outstanding under the revolving credit facility, $10.7 million utilized for outstanding letters of credit and $91.8 million of available borrowing capacity under the revolvingsenior credit facility. The interest rate on the outstanding borrowings under the facility was 4.1% at December 31, 2018.

The Facility contains customary events of default including, among other things, payment defaults, breach of covenants, cross acceleration to material indebtedness, bankruptcy-related defaults, material judgment defaults, and the occurrence of certain

change of control events. The occurrence of an event of default may result in, among other things, the termination of the Facilities, acceleration of repayment obligations and the exercise of remedies by the lenders with respect to the Company and its subsidiaries that are party to the Facility. The Facility also contains financial covenants and other covenants that, among other things, restrict the ability of the Company and its subsidiaries, without the approval of the required lenders, to engage in certain mergers, consolidations, asset sales, dividends and stock repurchases, investments, and other transactions or to incur liens or indebtedness in excess of agreed thresholds, as set forth in the credit agreement. As of December 31, 2018, the Company was in compliance with the aforementioned covenants.


Share Repurchases and Dividends


     On July 21, 2016,See Note 11, Shareholders' Equity, to our BoardConsolidated Financial Statements for a discussion of Directors approved a stock repurchase authorization for up to 3.0 million shares of the Company's Common Stock. In connection with this action, the board canceled the Company's 2014 repurchase plan. Under the 2016 repurchase plan,our share repurchases and dividends during the year ended December 31, 2017, we repurchased 947,819 shares of common stock for $49.0 million, or an average of $51.68 per share. Under the 2016 repurchase plan, during the year ended December 31, 2018, we repurchased 1,109,270 shares of common stock for $66.1 million, or an average of $59.61 per share. As of December 31, 2018, 709,395 shares remain that may be repurchased.period.

On February 5, 2019, our Board of Directors canceled the Company’s remaining 2016 share repurchase authorization and approved a stock repurchase authorization for up to five million shares of the Company’s common stock. The amount and timing of any repurchases under the Company’s new repurchase authorization will be at such prices as determined by management of the Company. Repurchases of common stock may also be made under a Rule 10b5-1 plan, which would permit common stock to be repurchased when the Company might otherwise be precluded from doing so under insider trading laws. Stock repurchases may be commenced or suspended from time to time for any reason.

Dividends

During each quarter of 2017 and the first three quarters of 2018, our Board of Directors declared a cash dividend of $0.15 per share. During the fourth quarter of 2018 our Board of Directors declared a quarterly cash dividend of $0.18 per share. We expect to continue to pay regular quarterly cash dividends, though each subsequent quarterly dividend is subject to review and approval by our Board of Directors.

We believe that our available cash, investments, expected cash generated from future operations and borrowings under the available credit facility will be sufficient to satisfy our anticipated cash needs for at least the next twelve months. However, we continue to evaluate and pursue acquisitions that can increase our penetration into a geographic area, add new customers, add new business verticals, increase freight volume and add new service offerings. Acquisitions may affect our short-term cash flow, liquidity and net income as we expend funds, potentially increase indebtedness and incur additional expenses.


Off-Balance Sheet Arrangements
 
At December 31, 2018,2019, we had letters of credit outstanding from banks totaling $10.7$14.0 million required primarily by our workers’ compensation and vehicle liability insurance providers.
 
Contractual Obligations and Commercial Commitments


Our contractual obligations and other commercial commitments as of December 31, 20182019 (in thousands) are summarized below:
Contractual Obligations
Payment Due Period (in millions)
Payment Due Period (in millions)










2024 and








2025 and


Total
2019
2020-2021
2022-2023
Thereafter
Total
2020
2021-2022
2023-2024
Thereafter
Capital lease obligations
$0.4

$0.3

$0.1

$

$
Finance lease obligations
$6.9

$1.6

$3.0

$2.0

$0.3
Equipment purchase commitments
14.3

14.3







6.4

6.4






Operating leases
159.3

51.4

70.6

25.8

11.5

184.7

61.8

78.7

36.9

7.3
Total contractual cash obligations
$174.0

$66.0

$70.7

$25.8

$11.5

$198.0

$69.8

$81.7

$38.9

$7.6


Not included in the above table are $47.5$67.5 million in borrowings outstanding under the revolving credit facility, reserves for unrecognized tax benefits of $1.2$1.0 million and self-insurance claims of $25.8$34.1 million. The equipment purchase commitments

are for various trailers, vehicles and forklifts.  All of the above commitments are expected to be funded by cash on hand and cash flows from operations.

Item 7A.    Quantitative and Qualitative Disclosures About Market Risk
 
Our exposure to market risk relates principally to changes in interest rates and fuel prices. Our interest rate exposure relates principally to changes in interest rates for borrowings under our senior unsecured credit facility. The revolving credit had $47.5$67.5 million outstanding at December 31, 20182019 and bearbears interest at variable rates. However, a hypothetical increase in our credit facility borrowing rate of 150 basis points, or an increase in the total effective interest rate from 3.4%3.7% to 4.9%5.2%, would increase our annual interest expense by approximately $0.6$0.9 million and would have decreased our annual cash flow from operations by approximately $0.6$0.9 million.
 
Our only other debt is capitalare finance lease obligations totaling $0.4$6.3 million.  These lease obligations all bear interest at a fixed rate.  Accordingly, there is no exposure to market risk related to these capitalfinance lease obligations.
 
We are exposed to the effects of changes in the price and availability of fuel, as more fully discussed in Item 1A, “Risk Factors.Factors” - under the title “Volatility in fuel prices, shortages of fuel or the ineffectiveness of our fuel surcharge program can have a material adverse effect on our results of operations and profitability.

Our cash and cash equivalents are also subject to market risk, primarily interest-rate and credit risk.


Item 8.        Financial Statements and Supplementary Data


The response to this item is submitted as a separate section of this report.


Item 9.        Changes in and Disagreements with Accountants on Accounting and Financial Disclosure


None.


Item 9A.    Controls and Procedures


Disclosure Controls and Procedures


Our management, including our principal executive and principal financial officers, has evaluated the effectiveness of our disclosure controls and procedures as of December 31, 2018.2019.  Our disclosure controls and procedures are designed to provide reasonable assurance that the information required to be disclosed in this annual report on Form 10-K has been appropriately recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission’s rules and forms, and that such information is accumulated and communicated to our management, including our principal executive and principal financial officers, to allow timely decisions regarding required disclosure.  Based on that evaluation, our principal executive and principal financial officers have concluded that our disclosure controls and procedures are effective at the reasonable assurance level.


Management’s Report on Internal Control over Financial Reporting  


Management is responsible for establishing and maintaining effective internal control over financial reporting as defined in Rules 13a-15(f) under the Exchange Act. Our internal control over financial reporting is designed to provide reasonable assurance to management and the Board of Directors regarding the preparation and fair presentation of financial statements.


Because of its inherent limitations, internal control over financial reporting may not prevent or detect all misstatements. Therefore, even those systems determined to be effective can provide only reasonable assurance with respect to financial statement preparation and presentation.


Under the supervision and with the participation of our management, including our Chief Executive Officer and Chief Financial Officer, we assessed the effectiveness of our internal control over financial reporting as of December 31, 2018.2019. In making this assessment, management used the framework set forth by the Committee on Sponsoring Organizations of the Treadway Commission in Internal Control — Integrated Framework ("2013 Framework"). Based on our assessment, we have concluded, as of December 31, 2018,2019, that our internal control over financial reporting was effective based on those criteria.



Ernst & Young LLP, the independent registered public accounting firm that audited the Company’s consolidated financial statements for the year ended December 31, 2018,2019, has issued an attestation report on the Company’s internal control over financial reporting.



Changes in Internal Control over Financial Reporting

As part of the implementation of ASU 2016-02, Leases, as of January 1, 2019, the Company implemented changes to internal controls to meet the standard's reporting and disclosure requirements. Management believes that these controls were effective as of December 31, 2019. There were no other changes in our internal control over financial reporting during the fourth quarter of 2018three months ended December 31, 2019 that have materially affected, or are reasonably likely to materially affect, our internal control over financial reporting.

Report of Independent Registered Public Accounting Firm


To the Shareholders and the Board of Directors of Forward Air Corporation


Opinion on Internal Control over Financial Reporting


We have audited Forward Air Corporation’s internal control over financial reporting as of December 31, 2018,2019, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) (the COSO criteria). In our opinion, Forward Air Corporation (the Company) maintained, in all material respects, effective internal control over financial reporting as of December 31, 2018,2019, based on the COSO criteria.


We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated balance sheets as of December 31, 20182019 and 2017,2018, the related consolidated statements of comprehensive income, shareholders' equity, and cash flows for each of the three years in the period ended December 31, 2018,2019, and the related notes and financial statement schedule listed in the Index at Item 15(a) (collectively referred to as the "financial statements") and our report dated February 20, 201924, 2020 expressed an unqualified opinion thereon.


Basis for Opinion


The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting included in the accompanying Management’s Report on Internal Control over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.


We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects.


Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.


Definition and Limitations of Internal Control over Financial Reporting


A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.


Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.


/s/ Ernst & Young LLP
 
Atlanta, Georgia
February 20, 201924, 2020

Item 9B.    Other Information


Not applicable.


Part III


Item 10.        Directors, Executive Officers and Corporate Governance


Executive Officers of the Registrant

Pursuant to Instruction 3 to Item 401(b) of Regulation S-K of the Securities Act and General Instruction G(3) to Form 10-K, the following information is included in Part III of this report. The ages listed below are as of December 31, 2018.

The following are our executive officers:
NameAgePosition
Bruce A. Campbell67Executive Chairman
Thomas Schmitt53President, Chief Executive Officer and Director
Michael J. Morris50Chief Financial Officer, Senior Vice President and Treasurer
Michael L. Hance47Senior Vice President, Chief Legal Officer & Secretary
Chris C. Ruble56Chief Operating Officer - Expedited LTL, TLS and Pool Distribution
Matthew J. Jewell52President - Intermodal

There are no family relationships between any of our executive officers. All officers hold office until the earliest to occur of their resignation or removal by the Board of Directors.

Bruce A. Campbell has served as Executive Chairman since September 2018 and as a director since April 1993. From October 2003 to September 2018, Mr. Campbell served as President and Chief Executive Officer and as Chairman of the Board since May 2007.

Thomas Schmitt has served as President, Chief Executive Officer and Director since September 2018. From June 2015 to September 2018, Mr. Schmitt was a member of the senior management of Schenker AG, and most recently held the title of Chief Commercial Officer. Prior to joining Schenker, from January 2013 to June 2015, he served as Chief Executive Officer and President of AquaTerra Corporation. Prior to AquaTerra, Mr. Schmitt held various senior executive positions including Chief Executive Officer and President of Purolator, Inc. and Chief Executive Officer and President of Fedex Global Supply Chain Services from 1998 to 2010. Mr. Schmitt was a Senior Engagement Manager at McKinsey & Company from 1993 to 1998.
Michael J. Morris has served as Chief Financial Officer, Senior Vice President and Treasurer since June 2016. From 2010 to 2015, Mr. Morris was the Senior Vice President of Finance & Treasurer at Con-way Inc. (“Con-way”) and in 2016 he transitioned to be the Senior Vice President of Finance & Treasurer at XPO Logistics Inc. (“XPO”) following XPO's acquisition of Con-way.
Michael L. Hance has served as Senior Vice President, Chief Legal Officer and Secretary since May 2014. From May 2010 until May 2014, he served as Senior Vice President of Human Resources and General Counsel. From January 2008 until May 2010, he served as Senior Vice President and General Counsel, and from August 2006 until January 2008, he served as Vice President and Staff Counsel. Before joining us, Mr. Hance practiced law with the law firms of Baker, Donelson, Bearman, Caldwell and Berkowitz, P.C. from October 2003 until August 2006 and with Bass, Berry & Sims, PLC from September 1999 to September 2003.

Chris C. Ruble was appointed to Chief Operating Officer for the Company's Expedited LTL, TLS and Pool Distribution segments, effective June 2018. Mr. Ruble was President - Expedited Services from January 2016 to June 2018, Executive Vice President, Operations from August 2007 to January 2016, and Senior Vice President, Operations from October 2001 until August 2007. He was a Regional Vice President from September 1997 to October 2001 and a regional manager from February 1997 to September 1997, after starting with the Company as a terminal manager in January 1996. From June 1986 to August 1995, Mr. Ruble served in various management capacities at Roadway Package System, Inc.

Matthew J. Jewell was appointed to President of the Intermodal business, effective June 2018. Mr. Jewell was President - Logistics Services from January 2016 to June 2018, Executive Vice President, Intermodal Services & Chief Strategy Officer

from May 2014 to January 2016, and Executive Vice President and Chief Legal Officer from January 2008 until May 2014. From July 2002 until January 2008, he served as Senior Vice President and General Counsel.  In October 2002, he was also appointed Secretary. From July 2002 until May 2004, Mr. Jewell was also the Senior Vice President, General Counsel and Secretary of Landair Corporation. From January 2000 until joining us in July 2002, Mr. Jewell was a partner with the law firm of Austin & Sparks, P.C. Mr. Jewell was an associate at Dennis, Corry & Porter, L.L.P. from July 1991 to December 1998 and a partner from January 1999 to January 2000.    
Other informationInformation required by this item is incorporated herein by reference to our proxy statement for the 20192020 Annual Meeting of Shareholders (the “2019“2020 Proxy Statement”). The 20192020 Proxy Statement will be filed with the SEC not later than 120 days subsequent to December 31, 2018.2019.


Item 11.        Executive Compensation


The information required by this item is incorporated herein by reference to the 20192020 Proxy Statement.


Item 12.        Security Ownership of Certain Beneficial Owners and Management and Related Shareholder Matters


The information required by this item is incorporated herein by reference to the 20192020 Proxy Statement.


Item 13.        Certain Relationships and Related Transactions, and Director Independence


The information required by this item is incorporated herein by reference to the 20192020 Proxy Statement.


Item 14.        Principle Accounting Fees and Services


The information required by this item is incorporated herein by reference to the 20192020 Proxy Statement.


Part IV


Item 15.        Exhibits, Financial Statement Schedules


(a)(1) and (2)List of Financial Statements and Financial Statement Schedules.


The response to this portion of Item 15 is submitted as a separate section of this report.


(a)(3)List of Exhibits.


The response to this portion of Item 15 is submitted as a separate section of this report.


(b)Exhibits.
        
The response to this portion of Item 15 is submitted as a separate section of this report.


(c)Financial Statement Schedules.


The response to this portion of Item 15 is submitted as a separate section of this report.



SIGNATURES


Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
 
   Forward Air Corporation
Date:February 20, 201924, 2020 By:   /s/ Michael J. Morris
    Michael J. Morris
    Chief Financial Officer Senior Vice Presidentand Treasurer
    (Principal Financial Officer and Treasurer (Principal FinancialDuly Authorized Officer)



Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
 
Signature Title Date
/s/ Thomas Schmitt Chairman, President and Chief Executive Officer and Director February 20, 201924, 2020
Thomas Schmitt


 (Principal Executive Officer)  
     
/s/ Michael J. Morris Chief Financial Officer Senior Vice Presidentand Treasurer February 20, 201924, 2020
Michael J. Morris and Treasurer (Principal(Principal Financial Officer)  
     
/s/ Bruce A. CampbellExecutive ChairmanFebruary 20, 2019
Bruce A. Campbell


/s/ C. Robert CampbellR. Craig Carlock Lead Director February 20, 201924, 2020
C. Robert CampbellR. Craig Carlock    
     
/s/ Ronald W. Allen Director February 20, 201924, 2020
Ronald W. Allen    
     
/s/ Ana B. Amicarella Director February 20, 201924, 2020
Ana B. Amicarella


    
     
/s/ Valerie A. Bonebrake Director February 20, 201924, 2020
Valerie A. Bonebrake    
     
/s/ R. Craig CarlockC. Robert Campbell Director February 20, 201924, 2020
R. Craig CarlockC. Robert Campbell    
     
/s/ C. John Langley, Jr. Director February 20, 201924, 2020
C. John Langley, Jr.    
     
/s/ G. Michael Lynch Director February 20, 201924, 2020
G. Michael Lynch
/s/ Laurie A. TuckerDirectorFebruary 24, 2020
Laurie A. Tucker    
     
/s/ W. Gil West Director February 20, 201924, 2020
W. Gil West    



Annual Report on Form 10-K


Item 8, Item 15(a)(1) and (2), (a)(3), (b) and (c)


List of Financial Statements and Financial Statement Schedule


Financial Statements and Supplementary Data


Certain Exhibits


Financial Statement Schedule


Year Ended December 31, 20182019

Forward Air Corporation

Greeneville, Tennessee


Forward Air Corporation

Greeneville, Tennessee


Forward Air Corporation


Form 10-K — Item 8 and Item 15(a)(1) and (2)


Index to Financial Statements and Financial Statement Schedule


The following consolidated financial statements of Forward Air Corporation are included as a separate section of this report:


 Page No.


The following financial statement schedule of Forward Air Corporation is included as a separate section of this report.




All other schedules for which provision is made in the applicable accounting regulation of the Securities and Exchange Commission are not required under the related instructions or are inapplicable and, therefore, have been omitted.

Report of Independent Registered Public Accounting Firm


To the Shareholders and the Board of Directors of Forward Air Corporation


Opinion on the Financial Statements


We have audited the accompanying consolidated balance sheets of Forward Air Corporation (the Company) as of December 31, 20182019 and 2017,2018, the related consolidated statements of comprehensive income, shareholders' equity, and cash flows for each of the three years in the period ended December 31, 2018,2019, and the related notes and financial statement schedule listed in the Index at Item 15(a) (collectively referred to as the "consolidated“consolidated financial statements"statements“). In our opinion, the consolidated financial statements present fairly, in all material respects, the financial position of the Company at December 31, 20182019 and 2017,2018, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2018,2019, in conformity with U.S. generally accepted accounting principles.


We also have audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), Forward Air Corporation’s internal control over financial reporting as of December 31, 2018,2019, based on criteria established in Internal Control-Integrated Framework issued by the Committee of Sponsoring Organizations of the Treadway Commission (2013 framework) and our report dated February 20, 201924, 2020 expressed an unqualified opinion thereon.


Adoption of ASC 842, Leases

As discussed in Note 6 to the consolidated financial statements, the Company changed its method of accounting for leases in 2019 due to the adoption of ASC 842, Leases.

Basis for Opinion


These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company’s financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the U.SU.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.


We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to frauderror or error.fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

Critical Audit Matters

The critical audit matters communicated below are matters arising from the current period audit of the financial statements that were communicated or required to be communicated to the audit committee and that: (1) relate to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicated the critical audit matters below, providing separate opinions on the critical audit matters or on the accounts or disclosures to which they relate.




Self-Insurance Loss Reserves
Description of the Matter
The liability for self-insurance loss reserves totaled $66.2 million at December 31, 2019 which includes self-insurance reserves for vehicle liability claims. The long-term portion of this liability was included in “Other long-term liabilities,” and the remainder was included in “Insurance and claims” on the Company’s Balance Sheets. As more fully described in Note 1 to the consolidated financial statements, the self-insurance reserves include estimates for both known claims and future claims development and are based on company-specific and industry data, as well as general economic information.

Auditing the Company’s self-insurance reserves for vehicle liability claims was complex, highly subjective and required significant judgment due to the actuarial techniques and significant assumptions used. The Company utilizes actuarial analyses to evaluate open claims and estimate the ongoing development exposure. The most significant assumptions used in the estimation process include determining the trend in loss costs, the expected consistency in the frequency and severity of claims incurred but not yet reported, changes in the timing of the reporting of losses from the loss date to the notification date, and the expected costs to settle unpaid claims.
How We Addressed the Matter in Our Audit
We tested internal controls over management’s review of the completeness and accuracy of data inputs used in the actuarial analysis and review of the actuarial assumptions and reserve calculations.

To test the self-insurance loss reserves for vehicle liability claims, our audit procedures included, among others, evaluating the methodologies used and the significant actuarial assumptions discussed above, as well as performing substantive procedures over underlying data and calculations used in the analyses. We tested claims data by agreeing the data to supporting source documentation and payment information. We evaluated whether changes to the reserves for known claims were being recognized timely based on the underlying available data and current estimates. We involved actuarial specialists to assist in our evaluation of the actuarial methodologies used as well as to independently calculate a range of reserve estimates for comparison to the recorded reserves.

Accounting for Acquisitions
Description of the Matter
During 2019, the Company acquired certain net assets of FSA Logistix (“FSA”) and O.S.T. Logistics, Inc. and O.S.T. Trucking Co., Inc. (together referred to as “O.S.T.”) for total net consideration of $39 million and a potential earnout of up to $15 million, as disclosed in Note 2 to the consolidated financial statements. These transactions were accounted for as business combinations.

Auditing the Company's accounting for its business combinations was complex due to the significant estimation required by management to determine the fair value of the acquired assets and liabilities, especially the customer relationship intangible assets of $23.6 million and the contingent consideration liability of $11.8 million. The significant estimation was primarily due to the complexity of the valuation models used by management to measure the fair value of the customer-related intangible assets and the contingent consideration liability and the sensitivity of the respective fair values to changes in the significant underlying assumptions. The Company used a discounted cash flow model to measure the customer-related intangible assets. The significant assumptions used to estimate the value of the intangible assets included discount rates and certain assumptions that form the basis of the forecasted results (e.g., revenue growth rates, operating profit margin and customer attrition rates). The Company used a Monte Carlo simulation to measure the contingent consideration. The significant assumptions used in the simulation included volatility, discount rate, revenue projections and timing of expected payments. These significant assumptions are forward looking and could be affected by future economic and market conditions.


How We Addressed the Matter in Our Audit
We tested the Company's controls over its accounting for acquisitions. For example, we tested controls over the recognition and measurement of consideration transferred (including contingent consideration) and customer-related intangible assets acquired, including management review controls over the valuation models and underlying assumptions used to develop such estimates.

To test the estimated fair value of the customer-related intangible assets, we performed audit procedures that included, among others, evaluating the Company's use of the income approach (the excess earnings method) and testing the significant assumptions used in the model, including the completeness and accuracy of the underlying data. For example, we compared the significant assumptions to current industry, market and economic trends, assumptions used to value similar assets in other acquisitions, historical results of the acquired business, and other guidelines used by companies within the same industry. We involved our valuation specialists to assist in our evaluation of the significant assumptions and to assist with reconciling the prospective financial information with other prospective financial information prepared by the Company. To test the fair value of the contingent consideration, we performed audit procedures that included, among others, assessing the terms of the arrangement, including the conditions that must be met for the contingent consideration to become payable. We also involved our valuation specialists to assist in evaluating the Company's use of a Monte Carlo simulation and testing the significant assumptions used in the model, including the completeness and accuracy of the underlying data. For example, we compared the significant assumptions to current industry, market and economic trends and to the Company's budgets and forecasts. For the customer-related intangible assets, we also performed a sensitivity analysis of the significant assumptions to evaluate the change in the fair values that would result from changes in the assumptions.

/s/ Ernst & Young LLP
 
We have served as the Company‘s auditor since 1991.
 
Atlanta, Georgia
February 20, 201924, 2020

Forward Air CorporationConsolidated Balance Sheets(Dollars in thousands)
December 31,
2018
 December 31,
2017
December 31,
2019
 December 31,
2018
  (As Adjusted)
Assets      
Current assets:      
Cash and cash equivalents$25,657
 $3,893
$64,749
 $25,657
Accounts receivable, less allowance of $2,081 in 2018 and $3,006 in 2017156,359
 147,948
Accounts receivable, less allowance of $2,101 in 2019 and $2,081 in 2018150,197
 156,359
Inventories2,240
 1,425
2,132
 2,240
Prepaid expenses and other current assets11,763
 9,954
15,418
 11,763
Income tax receivable5,063
 4,428
3,822
 5,063
Total current assets201,082
 167,648
236,318
 201,082
Property and equipment: 
  
 
  
Land16,928
 16,928
16,928
 16,928
Buildings65,919
 65,870
65,919
 65,919
Equipment311,573
 291,181
322,029
 311,573
Leasehold improvements14,165
 12,604
16,852
 14,165
Construction in progress5,315
 12,652
5,009
 5,315
Total property and equipment413,900
 399,235
426,737
 413,900
Less accumulated depreciation and amortization204,005
 193,123
213,706
 204,005
Net property and equipment209,895
 206,112
213,031
 209,895
Operating lease right-of-use assets151,657
 
Goodwill and other acquired intangibles: 
  
 
  
Goodwill199,092
 191,671
221,105
 199,092
Other acquired intangibles, net of accumulated amortization of $80,666 in 2018 and $71,527 in 2017113,661
 111,247
Other acquired intangibles, net of accumulated amortization of $91,879 in 2019 and $80,666 in 2018127,798
 113,661
Total net goodwill and other acquired intangibles312,753
 302,918
348,903
 312,753
Other assets36,485
 15,944
40,969
 36,485
Total assets$760,215
 $692,622
$990,878
 $760,215


The accompanying notes are an integral part of the consolidated financial statements.

Forward Air CorporationConsolidated Balance Sheets (Continued)(Dollars in thousands)
December 31,
2018
 December 31,
2017
  (As Adjusted)December 31,
2019
 December 31,
2018
Liabilities and Shareholders’ Equity      
Current liabilities:      
Accounts payable$34,630
 $30,723
$29,986
 $34,630
Accrued payroll and related items16,959
 13,230
16,210
 16,959
Insurance and claims accruals12,648
 11,999
16,366
 12,648
Payables to owner-operators7,424
 6,322
14,246
 7,424
Collections on behalf of customers261
 329
315
 261
Other accrued expenses2,492
 2,869
2,685
 2,492
Income taxes payable
 320
Current portion of capital lease obligations309
 359
Current portion of finance lease obligations1,421
 309
Current portion of operating lease obligations50,615
 
Current portion contingent consideration5,320
 
Total current liabilities74,723
 66,151
137,164
 74,723
Capital lease obligations, less current portion54
 365
Finance lease obligations, less current portion4,909
 54
Operating lease obligations, less current portion101,525
 
Long-term debt, less current portion47,281
 40,223
67,340
 47,281
Other long-term liabilities47,739
 24,104
58,816
 47,739
Deferred income taxes37,174
 29,080
43,942
 37,174
Commitments and contingencies (Note 7)

 



 


Shareholders’ equity: 
  
 
  
Preferred stock, $0.01 par value: Authorized shares - 5,000,000; no shares issued
 

 
Common stock, $0.01 par value: Authorized shares - 50,000,000; issued and outstanding shares - 28,534,935 in 2018 and 29,454,062 in 2017285
 295
Common stock, $0.01 par value: Authorized shares - 50,000,000; issued and outstanding shares - 27,850,233 in 2019 and 28,534,935 in 2018279
 285
Additional paid-in capital210,296
 195,346
226,869
 210,296
Retained earnings342,663
 337,058
350,034
 342,663
Total shareholders’ equity553,244
 532,699
577,182
 553,244
Total liabilities and shareholders’ equity$760,215
 $692,622
$990,878
 $760,215


The accompanying notes are an integral part of the consolidated financial statements.

Forward Air CorporationConsolidated Statements of Comprehensive Income(In thousands, except per share data)
 
Year ended 
December 31,
2018
 December 31,
2017
 December 31,
2016
Year ended
  (As Adjusted) (As Adjusted)December 31,
2019
 December 31,
2018
 December 31,
2017
Operating revenue$1,320,886
 $1,169,346
 $1,030,210
$1,410,395
 $1,320,886
 $1,169,346
          
Operating expenses: 
  
  
 
  
  
Purchased transportation613,636
 545,091
 460,796
639,007
 613,636
 545,091
Salaries, wages and employee benefits300,230
 265,842
 242,270
335,163
 300,230
 265,842
Operating leases75,677
 63,799
 60,492
82,010
 75,677
 63,799
Depreciation and amortization42,183
 41,055
 38,210
42,109
 42,183
 41,055
Insurance and claims35,180
 29,578
 25,392
45,440
 35,180
 29,578
Fuel expense23,121
 16,542
 13,233
24,221
 23,121
 16,542
Other operating expenses108,828
 98,682
 87,672
123,622
 108,828
 98,682
Impairment of goodwill and other intangible assets
 
 42,442
Total operating expenses1,198,855
 1,060,589
 970,507
1,291,572
 1,198,855
 1,060,589
Income from operations122,031
 108,757
 59,703
118,823
 122,031
 108,757
          
Other expense: 
  
  
 
  
  
Interest expense(1,783) (1,209) (1,597)(2,711) (1,783) (1,209)
Other, net(2) (11) 4
(1) (2) (11)
Total other expense(1,785) (1,220) (1,593)(2,712) (1,785) (1,220)
Income before income taxes120,246
 107,537
 58,110
116,111
 120,246
 107,537
Income taxes28,195
 20,282
 30,605
29,012
 28,195
 20,282
Net income and comprehensive income$92,051
 $87,255
 $27,505
$87,099
 $92,051
 $87,255
          
Net income per share: 
  
  
 
  
  
Basic$3.14

$2.90

$0.90
$3.06

$3.14

$2.90
Diluted$3.12

$2.89

$0.90
$3.04

$3.12

$2.89
          
Dividends per share:$0.63
 $0.60
 $0.51
$0.72
 $0.63
 $0.60


The accompanying notes are an integral part of the consolidated financial statements.

Forward Air CorporationConsolidated Statements of Shareholders' Equity(In thousands, except share data)
Common Stock Additional
Paid-in
Capital
 Retained Earnings Total
Shareholders'
Equity
Common Stock Additional
Paid-in
Capital
 Retained Earnings Total
Shareholders'
Equity
Shares Amount Shares Amount 
      (As Adjusted) (As Adjusted)
Balance at December 31, 2015 (As Reported)30,544
 $305
 $160,855
 $348,895
 $510,055
Cumulative effect of new accounting standard
 
 
 (558) (558)
Balance at December 31, 201530,544
 305
 160,855
 348,337
 509,497
Net income and comprehensive income for 2016 (As Adjusted)
 
 
 27,505
 27,505
Exercise of stock options346
 3
 8,145
 
 8,148
Common stock issued under employee stock purchase plan11
 
 442
 
 442
Share-based compensation
 
 8,334
 
 8,334
Dividends ($0.51 per share)
 
 6
 (15,535) (15,529)
Cash settlement of share-based awards for minimum tax withholdings(42) 
 
 (1,800) (1,800)
Share repurchases(910) (9) 
 (39,974) (39,983)
Vesting of previously non-vested shares141
 2
 (2) 
 
Income tax benefit from stock options exercised
 
 1,732
 
 1,732
Balance at December 31, 201630,090
 301
 179,512
 318,533
 498,346
30,090
 $301
 $179,512
 $318,533
 $498,346
Net income and comprehensive income for 2017 (As Adjusted)
 
 
 87,255
 87,255
Net income and comprehensive income for 2017
 
 
 87,255
 87,255
Exercise of stock options206
 2
 7,270
 
 7,272
206
 2
 7,270
 
 7,272
Conversion of deferred stock10
 
 
 
 
10
 
 
 
 
Common stock issued under employee stock purchase plan10
 
 458
 
 458
10
 
 458
 
 458
Share-based compensation
 
 8,103
 
 8,103

 
 8,103
 
 8,103
Dividends ($0.60 per share)
 
 4
 (18,056) (18,052)
 
 4
 (18,056) (18,052)
Cash settlement of share-based awards for minimum tax withholdings(35) 
 
 (1,700) (1,700)(35) 
 
 (1,700) (1,700)
Share repurchases(948) (9) 
 (48,974) (48,983)(948) (9) 
 (48,974) (48,983)
Vesting of previously non-vested shares121
 1
 (1) 
 
121
 1
 (1) 
 
Balance at December 31, 201729,454
 295
 195,346
 337,058
 532,699
29,454
 295
 195,346
 337,058
 532,699
Net income and comprehensive income for 2018 (As Adjusted)
 
 
 92,051
 92,051
Net income and comprehensive income for 2018
 
 
 92,051
 92,051
Exercise of stock options95
 1
 3,920
 
 3,921
95
 1
 3,920
 
 3,921
Other
 
 
 (30) (30)
 
 
 (30) (30)
Common stock issued under employee stock purchase plan9
 
 479
 
 479
9
 
 479
 
 479
Share-based compensation
 
 10,549
 
 10,549

 
 10,549
 
 10,549
Dividends ($0.63 per share)
 
 3
 (18,430) (18,427)
 
 3
 (18,430) (18,427)
Cash settlement of share-based awards for minimum tax withholdings(33) (1) 
 (1,871) (1,872)(33) (1) 
 (1,871) (1,872)
Share repurchases(1,109) (11) 
 (66,115) (66,126)(1,109) (11) 
 (66,115) (66,126)
Vesting of previously non-vested shares119
 1
 (1) 
 
119
 1
 (1) 
 
Income tax benefit from stock options exercised
 
 
 
 
Balance at December 31, 201828,535
 $285
 $210,296
 $342,663
 $553,244
28,535
 285
 210,296
 342,663
 553,244
Net income and comprehensive income for 2019





87,099

87,099
Exercise of stock options99

1

4,049



4,050
Other



(1)
(1)
(2)
Common stock issued under employee stock purchase plan12



614



614
Share-based compensation



11,907



11,907
Dividends ($0.72 per share)



6

(20,500)
(20,494)
Cash settlement of share-based awards for minimum tax withholdings(50)




(3,032)
(3,032)
Share repurchases(915)
(9)


(56,195)
(56,204)
Vesting of previously non-vested shares169

2

(2)



Balance at December 31, 201927,850

$279

$226,869

$350,034

$577,182


The accompanying notes are an integral part of the consolidated financial statements.

Forward Air CorporationConsolidated Statements of Cash Flows(In thousands)
Year endedYear ended
December 31,
2018
 December 31,
2017
 December 31,
2016
December 31,
2019
 December 31,
2018
 December 31,
2017
  (As Adjusted) (As Adjusted)
Operating activities:          
Net income$92,051
 $87,255
 $27,505
$87,099
 $92,051
 $87,255
Adjustments to reconcile net income to net cash provided by operating activities 
  
  
 
  
  
Depreciation and amortization42,183
 41,055
 38,210
42,109
 42,183
 41,055
Impairment of goodwill, intangible and other assets

 
 42,442
Change in fair value of earn-out liability(455) 
 
(33) (455) 
Share-based compensation10,549
 8,103
 8,334
11,907
 10,549
 8,103
(Gain) loss on disposal of property and equipment(171) 1,281
 291
Loss (gain) on disposal of property and equipment1,121
 (171) 1,281
Provision for loss on receivables139
 1,814
 258
761
 139
 1,814
Provision for revenue adjustments3,628
 3,055
 2,020
3,342
 3,628
 3,055
Deferred income taxes8,094
 (12,068) 3,412
6,768
 8,094
 (12,068)
Tax benefit for stock options exercised
 
 (1,732)
Changes in operating assets and liabilities 
  
  
 
  
  
Accounts receivable(12,178) (33,457) (10,077)2,059
 (12,178) (33,457)
Prepaid expenses and other assets(2,565) (1,204) 283
(6,098) (2,565) (1,204)
Income taxes(1,256) (3,480) 20,177
1,284
 (1,256) (3,480)
Accounts payable and accrued expenses12,535
 11,010
 (772)8,700
 12,535
 11,010
Net cash provided by operating activities152,554
 103,364
 130,351
159,019
 152,554
 103,364
          
Investing activities: 
  
  
 
  
  
Proceeds from disposal of property and equipment7,059
 2,440
 1,929
3,294
 7,059
 2,440
Purchases of property and equipment(42,293) (38,265) (42,186)(28,209) (42,293) (38,265)
Acquisition of business, net of cash acquired(19,987)
(23,140)
(11,800)(39,000)
(19,987)
(23,140)
Other(242) (222) (337)
 (242) (222)
Net cash used in investing activities(55,463) (59,187) (52,394)(63,915) (55,463) (59,187)
          
Financing activities: 
  
  
 
  
  
Payments of debt and capital lease obligations(302) (42,790) (55,768)
Payments of finance lease obligations(946) (302) (42,790)
Proceeds from senior credit facility7,000
 55,000
 
20,000
 7,000
 55,000
Proceeds from exercise of stock options3,921
 7,272
 8,148
4,050
 3,921
 7,272
Payments of cash dividends(18,427) (18,052) (15,529)(20,494) (18,427) (18,052)
Repurchase of common stock (repurchase program)(66,126) (48,983) (39,983)(56,204) (66,126) (48,983)
Common stock issued under employee stock purchase plan479
 458
 442
614
 479
 458
Cash settlement of share-based awards for tax withholdings(1,872) (1,700) (1,800)(3,032) (1,872) (1,700)
Tax benefit for stock options exercised
 
 1,732
Net cash used in financing activities(75,327) (48,795) (102,758)(56,012) (75,327) (48,795)
Net increase (decrease) in cash21,764
 (4,618) (24,801)39,092
 21,764
 (4,618)
Cash at beginning of year3,893
 8,511
 33,312
25,657
 3,893
 8,511
Cash at end of year$25,657
 $3,893
 $8,511
$64,749
 $25,657
 $3,893


The accompanying notes are an integral part of the consolidated financial statements


F-8F-10

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
DECEMBER 31, 20182019
(In thousands, except share and per share data)




1.        Accounting Policies


Basis of Presentation and Principles of Consolidation


Forward Air Corporation's (“the Company”, “We”, “Our”) services are classified into four3 principal reportable segments: Expedited LTL, Truckload Premium Services (“TLS”),Freight, Intermodal and Pool Distribution ("Pool") (See note 10).


Through the Expedited LTLFreight segment, we operatethe Company operates a comprehensive national network to provide expedited regional, inter-regional and national less-than-truckload ("LTL")LTL services. Expedited LTLFreight offers customers local pick-up and delivery and other services including final mile, truckload, shipment consolidation and deconsolidation, warehousing, final mile solutions, customs brokerage and other handling. Because of our roots in serving the deferred air freight market, our terminal network is located at or near airports in the United States and Canada.


Through our TLS segment, we provide expedited truckload brokerage, dedicated fleet services, as well as high security and temperature-controlled logistics services in the United States and Canada.

OurThe Company's Intermodal segment provides first- and last-mile high value intermodal container drayage services both to and from seaports and railheads. Intermodal also offers dedicated contract and CFSContainer Freight Station (“CFS”) warehouse and handling services. Today, Intermodal operates primarily in the Midwest and Southeast, with a smaller operational presence in the Southwest.Southwest United States.


In ourthe Pool Distribution segment, we providethe Company provides high-frequency handling and distribution of time sensitive product to numerous destinations within a specific geographic region. We offerThe Company offers this service throughout the Mid-Atlantic, Southeast, Midwest and Southwest United States.


The accompanying consolidated financial statements of the Company include Forward Air Corporation and its subsidiaries. Intercompany accounts and transactions have been eliminated in consolidation.


Use of Estimates


The preparation of the consolidated financial statements in conformity with accounting principles generally accepted in the United States requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and accompanying notes. Actual results could differ from those estimates. Significant areas requiring management estimates include the following key financial areas:


Allowance for Doubtful Accounts
 
The Company evaluates the collectability of its accounts receivable based on a combination of factors. In circumstances in which the Company is aware of a specific customer’s inability to meet its financial obligations to the Company (for example, bankruptcy filings, accounts turned over for collection, or litigation), the Company records a specific reserve for these bad debts against amounts due to reduce the net recognized receivable to the amount the Company reasonably believes will be collected. For all other customers, the Company recognizes reserves for these bad debts based on the length of time the receivables are past due. Specifically, amounts that are 90 days or more past due are reserved at 50.0% for Expedited LTL,Freight, 10.0% for Intermodal, 25.0% for Pool and up to 50.0% for TLS.Pool. If circumstances change (i.e., the Company experiences higher than expected defaults or an unexpected material adverse change in a customer’s ability to meet its financial obligations to the Company), the estimates of the recoverability of amounts due to the Company could be changed by a material amount. Accounts are written off after all means of collection, including legal action, have been exhausted.


Allowance for Revenue Adjustments
 
The Company’s allowance for revenue adjustments consists of amounts reserved for billing rate changes that are not captured upon load initiation. These adjustments are recorded in revenue from operations and generally arise: (1) when the sales department contemporaneously grants small rate changes (“spot quotes”) to customers that differ from the standard rates in the system; (2) when freight requires dimensionalization or is reweighed resulting in a different required rate; (3) when billing errors occur; and (4) when data entry errors occur. When appropriate, permanent rate changes are initiated and reflected in the system.

F-9

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2018
(In thousands, except share and per share data)

The Company monitors the manual revenue adjustments closely through the employment of various controls that are in place to ensure that revenue recognition is not compromised. During 2018,2019, average revenue adjustments per month were approximately $302$278 on average revenue per month of approximately $110,074 (0.3%$117,533 (0.2% of monthly revenue). In order to estimate the allowance for revenue adjustments related to ending accounts receivable, the Company prepares an analysis that considers average monthly revenue adjustments and the average lag for identifying and quantifying these revenue adjustments. Based on this analysis, the

F-11

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

Company establishes an allowance covering approximately 35-8535-105 days (dependent upon experience in the last twelve months) of average revenue adjustments, adjusted for rebates and billing errors. The lag is periodically adjusted based on actual historical experience. Additionally, the average amount of revenue adjustments per month can vary in relation to the level of sales or based on other factors (such as personnel issues that could result in excessive manual errors or in excessive spot quotes being granted). Both of these significant assumptions are continually evaluated for appropriateness.


Self-Insurance Loss Reserves


Under U.S. Department of Transportation (“DOT”) regulations, the Company is liable for property damage and personal injuries caused by owner-operators and Company-employed drivers while they are operating on ourthe Company's behalf. Additionally, from time to time, the drivers employed and engaged by the third-party transportation carriers we contractthe Company contracts with are involved in accidents, which may result in serious personal injuries. The resulting types and/or amounts of damages may be excluded by or exceed the amount of insurance coverage maintained by the contracted carrier. Although these drivers are not ourCompany employees, all of these drivers are employees, owner-operators, or independent contractors working for carriers and, from time to time, claims may be asserted against us for their actions, or for ourthe Company's actions in retaining them.


The Company currently maintains liability insurance coverage that it believes is adequate to cover third-party claims. The Company has a self-insured retention ("SIR") of $3,000 per occurrence for vehicle and general liability claims and will be responsible for any damages and personal injuries below that self-insured amount. The Company is also responsible for varying annual aggregate deductible amounts of liability for claims in excess of the SIR/deductible. For the policy year that began April 1, 2018,2019, the Company had an annual $6,000 aggregate deductible for claims between $3,000 and $5,000. The Company also had a $2,500 aggregate deductible for claims between $5,000 and $10,000. As a result, the Company is responsible for the first $7,500 per claim, until it meets the $6,000 aggregate deductible for claims between $3,000 and $5,000 and the $2,500 aggregate deductible for claims between $5,000 and $10,000. This insurance covers vehicle liability and general liability claims for the LTL Expedited Frieght, excluding its truckload operation, and Pool Distribution segments. TLSTruckload maintains separate liability insurance coverage for claims between $0 and $5,000, and for the policy year that began April 1, 2018, TLS2019, truckload had no SIR for claims in this layer. Intermodal maintains separate liability insurance coverage for all liability claims. For the policy year that began April 1, 2018,2019, Intermodal had an SIR of $50 for each claim. The Company also maintains brokerage liability insurance coverage to cover third-party claims for damages and personal injuries arising from accidents with drivers employed and engaged by third-party transportation carriers, and this policy has an SIR of $100 for each claim.


The Company may also be subject to claims for workers’ compensation. The Company maintains workers’ compensation insurance coverage that it believes is adequate to cover such claims. The Company has a SIR of approximately $350 for each such claim, except in Ohio, where it is a qualified self-insured entity with an approximately $500 SIR.


The amount of self-insurance loss reserves and loss adjustment expenses is determined based on an estimation process that uses information obtained from both company-specific and industry data, as well as general economic information. The Company estimates its self-insurance loss exposure by evaluating the merits and circumstances surrounding individual known claims and by performing actuarial analysis to determine an estimate of probable losses on claims incurred but not reported.  Such losses should be realized immediately as the events underlying the claims have already occurred as of the balance sheet dates. 

The estimation process for self-insurance loss exposure requires management to continuously monitor and evaluate the life cycle of claims. Using data obtained from this monitoring and the Company’s assumptions about the emerging trends, management develops information about the sizean estimate of ultimate claims based on its historical experience and other available market information. The most significant assumptions used in the estimation process include determining the trend in loss costs, the expected consistency in the frequency and severity of claims incurred but not yet reported, changes in the timing of the reporting of losses from the loss date to the notification date, and expected costs to settle unpaid claims. The Company utilizes a quarterly actuarial analyses to evaluate open claims and estimate the ongoing development exposure.


As of December 31, 2019 and 2018, we havethe Company had insurance reserves of $66,176 and $54,228, respectively, which included reserves in excess of the SIR expected to be reimbursed from third-party insurance carriers. The long-term portion of this liability is $49,810, which is included in “Other long-term liabilities,” and the remainder is included in “Insurance and Claims accruals” on the Company’s Balance Sheets.



F-12

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

As of December 31, 2019, the Company recognized an insurance proceeds receivable and claims payable of $34,091 for open vehicle and workers’ compensation claims in excess of the Company's stop-loss limits. As of December 31, 2018, the Company recognized an insurance proceeds receivable and claims payable of $28,520 for open vehicle and workers’ compensation claims in excess of our stop-loss limits. As of December 31, 2017, we recognized an insurance proceeds receivable and claims payable of $8,133 for open vehicle and workers’ compensation claims in excess of ourthe Company's stop-loss limits. These balances are recorded in other assets and other long-term liabilities, respectively, in the Company's consolidated balance sheets.




F-10

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2018
(In thousands, except share and per share data)


Revenue and Expense Recognition
The Company's revenue is generated from providing transportation and related services to customers in accordance with contractual agreements, bill of lading ("BOL") contracts and general tariff provisions. Related services include accessorial charges such as terminal handling, storage, equipment rentals and customs brokerage. These services are distinct and are accounted for as separate performance obligations. Generally, the Company's performance obligations begin when a customer's BOL is received and are satisfied when the delivery of a shipment and related services is completed. The Company recognizes revenue for its services over time to coincide with when its customers simultaneously receive and consume the benefits of these services. Performance obligations are short-term with transit days less than a week. Upon delivery of a shipment or related service, customers are billed and remit payment according to payment terms.


Revenue is categorized by line of business as the Company believes this best depicts the nature, timing and amount of revenue and cash flows. For all lines of business, the Company reports revenue on a gross basis as it is the principal in the transaction. In addition, the Company has discretion in setting its service pricing and as a result, the amount earned for these services varies. The Company also has the discretion to select its drivers and other vendors for the services provided to its customers. These factors, discretion in setting prices and discretion in selecting drivers and other vendors, further support reporting revenue on a gross basis. See additional discussion in the Recent Accounting Pronouncements section of this Note and in Note 10, Segment Reporting.


All expenses are recognized when incurred. Purchased transportations expenses are typically due to the owner-operator or third-party transportation provider once the delivery of a shipment and related services is completed. To ensure these expenses are properly recognized when incurred, these costs are recognized over time to coincide with the service performance.


Cash and Cash Equivalents


The Company considers all highly liquid investments with a maturity of three months or less when purchased to be cash and cash equivalents. The Company does not hold any restricted cash as of December 31, 2019 or 2018.
 
Inventories


Inventories of tires, replacement parts, supplies, and fuel for equipment are stated at the lower of cost or market utilizing the FIFO (first-in, first-out) method of determining cost. Inventories of tires and replacement parts are not material in the aggregate. Replacement parts are expensed when placed in service, while tires are capitalized and amortized over their expected life. Replacement parts and tires are included as a component of other operating expenses in the consolidated statements of comprehensive income.


Property and Equipment


Property and equipment are stated at cost. Expenditures for normal repair and maintenance are expensed as incurred. Depreciation of property and equipment is calculated based upon the cost of the asset, reduced by its estimated salvage value, using the straight-line method over the estimated useful lives as follows:
Buildings 30-40 years
Equipment 3-10 years
Leasehold improvements Lesser of Useful Life or Initial Lease Term


Depreciation expense for each
The Company evaluates the reasonableness of the three years ended useful lives and salvage values of its assets on an ongoing basis. Results of this evaluation are described in Note 2, Acquisitions, Goodwill and Other Long-Lived Assets.


F-13

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2018, 20172019
(In thousands, except share and 2016 was $33,044, $30,862 and $28,088 respectively.per share data)


The Company reviews its long-lived assets for impairment whenever events or changes in circumstances indicate that the carrying amount may not be recoverable. Impairment is recognized on assets classified as held and used when the sum of undiscounted estimated cash flows expected to result from the use of the asset is less than the carrying value. If such measurement indicates a possible impairment, the estimated fair value of the asset is compared to its net book value to measure the impairment charge, if any. Results of impairment testing are described in Note 2, Acquisitions, Goodwill and Other Long-Lived Assets.

When the criteria have been met for long-lived assets to be classified as held for sale, the assets are recorded at the

F-11

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2018
(In thousands, except share and per share data)

lower of carrying value or fair market value (less selling costs). See additional discussion in Note 2, Acquisition, Goodwill and Other Long-Lived Assets.
 
Operating Leases
 
CertainThe Company holds leases classified as both operating and finance. As of January 1, 2019, the Company adopted ASU 2016-02, Leases, which required the Company to recognize a right-of-use asset and a corresponding lease liability on its balance sheet for most leases classified as operating leases include rent increases duringunder previous guidance. The Company continues to record a right-of-use asset and corresponding lease liability for leases classified as finance leases under the initial lease term. For theseprevious guidance. This standard was adopted using the modified retrospective approach as of January 1, 2019 and comparative financial statements have not been presented as allowed per the guidance. As a result, for leases and subleases with terms greater than 12 months, the Company recognizesrecorded the related rental expenses on a straight-line basis overright-of-use asset as the termbalance of the related lease which includesliability, adjusted for any rent holiday period, and records the difference between the amounts charged to operations and amount paid as rent as a rent liability. Leasehold improvements are amortized over the shorter of the estimated useful lifeprepaid or the initial term of the lease. Reserves for idle facilities are initially measuredaccrued lease payments. The lease liability was recorded at the fairpresent value of the portion of the lease payments associated withover the vacated facilities, reduced by estimated sublease rentals.term. See Recent Accounting Pronouncements for expected changes to lease accounting. In addition, see further discussion in Note 6, Operating Leases.


Business Combinations


Upon the acquisition of a business, the fair value of the assets acquired and liabilities assumed must be estimated. This requires judgments regarding the identification of acquired assets and liabilities assumed, some of which may not have been previously recorded by the acquired business, as well as judgments regarding the valuation of all identified acquired assets and assumed liabilities. The assets acquired and liabilities assumed are determined by reviewing the operations, interviewing management and reviewing the financial and contractual information of the acquired business. Consideration is typically paid in the form of cash paid upon closing or contingent consideration paid upon satisfaction of a future obligation. If contingent consideration is included in the purchase price, the Company values that consideration as of the acquisition date and it is recorded to goodwill.


Once the acquired assets and assumed liabilities are identified, the fair values of the assets and liabilities are estimated using a variety of approaches that require significant judgments. For example, intangible assets are typically valued using a discounted cash flow (“DCF”) analysis, which requires estimates of the future cash flows that are attributable to the intangible asset. A DCF analysis also requires significant judgments regarding the selection of discount rates that are intended to reflect the risks that are inherent in the projected cash flows, the determination of terminal growth rates, and judgments about the useful life and pattern of use of the underlying intangible asset. The valuation of acquired property, plant and equipment requires judgments about current market values, replacement costs, the physical and functional obsolescence of the assets and their remaining useful lives. A failure to appropriately assign fair values to acquired assets and assumed liabilities could significantly impact the amount and timing of future depreciation and amortization expense, as well as significantly overstate or understate assets or liabilities.


Goodwill and Other Intangible Assets


Goodwill is recorded at cost based on the excess of purchase price over the fair value of net assets acquired. Goodwill and intangible assets with indefinite lives are not amortized but the Company conducts an annual (or more frequently if circumstances indicate possible impairment) impairment test of goodwill for each reporting unit at June 30 of each year.  Examples of such events or circumstances could include a significant change in business climate or a loss of significant customers. Other intangible assets are amortized over their useful lives. Results of impairment testing are described in Note 2, Acquisition,Acquisitions, Goodwill and Other Long-Lived Assets.


Acquisitions are accounted for using the purchase method.  The definite-lived intangible assets of the Company resulting from acquisition activity and the related amortization are described in Note 2, Acquisition,Acquisitions, Goodwill and Other Long-Lived Assets.




F-14

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

Software Development


Costs related to software developed or acquired for internal use are expensed or capitalized based on the applicable stage of software development and any capitalized costs are amortized over their estimated useful life.  The Company typically uses a five-year straight line amortization for the capitalized amounts of software development costs.  AtAs of December 31, 20182019 and 20172018 the Company had $21,492$24,944 and $19,56721,492, respectively, of capitalized software development costs included in property and equipment. Accumulated amortization on these assets was $15,611$17,190 and $13,70615,611 at December 31, 20182019 and 20172018, respectively.  Included in depreciation expense is amortization of capitalized software development costs.  Amortization of

F-12

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2018
(In thousands, except share and per share data)

capitalized software development for the years ended December 31, 20182019, 20172018 and 20162017 was $1,905, $1,870, $1,905 and $1,816 and $1,658 respectively.  


As of December 31, 20182019 the estimated amortization expense for the next five years of capitalized software development costs is as follows:


2020$1,980
20211,649
20221,370
20231,098
2024740
Total$6,837

2019$1,605
20201,263
2021932
2022653
2023382
Total$4,835


Income Taxes


The Company accounts for income taxes using the liability method, whereby deferred tax assets and liabilities are determined based on differences between financial reporting and tax basis of assets and liabilities and are measured using the enacted tax rates and laws that will be in effect when the differences are expected to be recovered or settled.  We reportThe Company reports a liability for unrecognized tax benefits resulting from uncertain tax positions taken or expected to be taken in a tax return.  We recognizeThe Company recognizes interest and penalties, if any, related to unrecognized tax benefits in interest expense and operating expenses, respectively. See additional discussion in the Note 5, Income Taxes.


Net Income Per Share


The Company calculates net income per share in accordance with the Financial Accounting Standards Board ("FASB") Accounting Standards Codification and the Hierarchy of Generally Accepted Accounting Principles, Earnings per Share (“ASC 260”).  Under ASC 260, basicBasic net income per share is computed by dividing net income available to common shareholders by the weighted-average number of common shares outstanding for the period. The Company's non-vested shares contain non-forfeitable rights to dividends and are therefore considered participating securities for purposes of computing net income per share pursuant to the two-class method. Net income allocated to participating securities was $945 in 2019, $881 in 2018 and $700 in 2017 and $210 in 2016.2017. Net losses are not allocated to participating securities in periods in which the Company incurs a net loss. Diluted net income per share is computed by dividing net income available to common shareholders by the weighted-average number of common shares outstanding after considering the additional dilution from any dilutive non-participating securities. The Company's non-participating securities include options and performance shares.


Share-Based Payments
 
The Company’s general practice has been to make a single annual grant of share-based compensation in the first quarter to key employees and to make other grants only in connection with new employment or promotions.  In addition,Forms of share-based compensation granted to employees by the Company include stock options, non-vested shares of common stock (“non-vested shares”), and performance shares. The Company also typically makes a single annual grantsgrant of non-vested shares to non-employee directors in conjunction with their annual election to ourthe Company's Board of Directors or at the time of their appointment to the Board of Directors.  For employees,

     Share-based compensation is based on the Company has granted stock options, non-vested sharesgrant date fair value of the instrument and performance shares.  For non-employee directors,is recognized ratably over the Company has generally issued non-vested shares.

requisite service period, or vesting period. Stock options typically expire seven years from the grant date and vest ratably over a three-year period. The share-based compensation for stock options is recognized ratably over the requisite service period, or vesting period. The Company uses the Black-Scholes option-pricing model to estimate the grant-date fair value of options granted.  All share-based compensation expense is recognized in salaries, wages and employee benefits. 



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Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 20182019
(In thousands, except share and per share data)


The following table contains the weighted-average assumptions used to estimate the fair value of options granted.  These assumptions are subjective and changes in these assumptions can materially affect the fair value estimate.

December 31,
2018

December 31,
2017

December 31,
2016
Expected dividend yield1.1%
1.3%
1.0%
Expected stock price volatility24.4%
28.5%
28.9%
Weighted average risk-free interest rate2.7%
2.0%
1.3%
Expected life of options (years)6.1

5.9

5.8

The fair value of non-vested shares issued were estimated using the closing market prices for the business day of the grant. The share-based compensation for the non-vested shares is recognized ratably over the requisite service period or vesting period.

The fair value of the performance shares was estimated using a Monte Carlo simulation. The share-based compensation for performance shares are recognized ratably over the requisite service period, or vesting period. The following table contains the weighted-average assumptions used to estimate the fair value of performance shares granted.  These assumptions are subjective and changes in these assumptions can materially affect the fair value estimate.

  Year ended  

December 31,
2018
 December 31,
2017

December 31,
2016
Expected stock price volatility24.3% 24.7%
22.3%
Weighted average risk-free interest rate2.2% 1.4%
0.8%

Under the 2005 Employee Stock Purchase Plan (the “ESPP”), the Company is authorized to issue shares of Common Stock to eligible employees. These shares may be issued at a price equal to 90% of the lesser of the market value on the first day or the last day of each six-month purchase period. Common Stock purchases are paid for through periodic payroll deductions and/or up to two large lump sum contributions.  The Company recognizes share-based compensation on the date of purchase based on the difference between the purchase date fair market value and the employee purchase price. See Note 4, Shareholders' Equity, Stock Options and Net Income per Share for additional discussion.


Recent Accounting Pronouncements


In January 2017,August 2018, the FASB issued ASU No. 2017-04,2018-15, Intangibles - Goodwill and Other (Topic 350)Internal Use Software (Subtopic 350-40): "Simplifying theCustomers Accounting for Goodwill Impairment." UnderImplementation Costs Incurred in a Cloud Computing Arrangement That Is a Service Contract. The amendments in this update align the new standard,requirements for capitalizing implementation costs incurred in a goodwill impairment loss will be measured athosting arrangement that is a service contract with the amount by which a reporting unit's carrying amount exceeds its fair value, notrequirements for capitalizing implementation costs incurred to exceed the carrying amount of goodwill, thus no longer requiring the two-step method. The guidance requires prospective adoption and will bedevelop or obtain internal-use software. ASU 2018-15 is effective for annual or interim goodwill impairment tests in fiscal years beginning after December 15, 2019, including interim periods within those fiscal years. Early adoption is permitted. The Company adopted this standard beginning with its fourth quarter ending December 31, 2019. EarlyThe adoption of this standard did not have a material impact on the Company's financial statements.

In June 2016, the FASB issued ASU 2016-13, Financial Instruments - Credit Losses (Topic 326), which replaces the incurred loss methodology previously employed to measure credit losses for most financial assets and requires the use of a forward-looking expected loss model. Under current accounting guidance, credit losses are recognized when it is permittedprobable a loss has been incurred. The updated guidance will require financial assets to be measured at amortized costs less a reserve, equal to the net amount expected to be collected. This standard will be effective for annual periods beginning after December 15, 2019, including interim or annual goodwill impairment tests performed on testing dates after January 1, 2017. We adoptedperiods within those fiscal years, with early adoption permitted. The Company does not expect this guidance as of January 1, 2018 and do not expect anyto have a material impact to theon its consolidated financial statements.


In February 2016, the FASB issued ASU 2016-02, Leases, which will requirerequires lessees to recognize a right-of-use asset with a corresponding lease liability on their balance sheet for most leases classified as operating leases under previous guidance. Lessors will beare required to recognize a net lease investment for most leases. Additional qualitative and quantitative disclosures willare also be required. We adopted this standardThe Company applied the transition requirements as of January 1, 2019. As of December 31, 2019, the Company recorded right-of-use lease assets and therefore,corresponding lease liabilities of $151,657 and $152,140, respectively. There was no impact to the full impactCompany's Statements of this new guidance will be reflected inComprehensive Income or Statements of Cash Flows as a result of the Company’s first quarter 2019adoption. In addition, comparative financial statements and disclosures. As a result, changeshave not been presented as allowed per the guidance. Changes to processes and internal controls to meet the standard’s reporting and disclosure requirements have also been implemented. See Note 6, Leases, for additional discussion over this new standard, including the impact on the Company's financial statements.
    
    
We elected several
2.        Acquisitions, Goodwill and Other Long-Lived Assets
Expedited Freight Acquisitions

As part of the practical expedients permitted underCompany's strategy to expand final mile pickup and delivery operations, in April 2019, the transition guidance withinCompany acquired certain assets and liabilities of FSA Network, Inc., doing business as FSA Logistix (“FSA”), for $27,000 and a potential earnout of up to $15,000. This acquisition provides an opportunity for the Expedited Freight segment to expand its final mile service offering into additional geographic markets, form relationships with new standard.customers, add volumes to existing locations and generate synergies with LTL operations. This transaction was funded using cash flows from operations. The practical expedients we elected will allow usassets, liabilities, and operating results of this acquisition have been included in the Company's consolidated financial statements from the date of acquisition and have been assigned to carryforward our conclusionsthe Expedited Freight reportable segment.

The acquisition agreement provides the sellers an earnout opportunity of up to $15,000 based on the achievement of certain revenue milestones over whether any expired or existing contracts containtwo one-year periods, beginning May 1, 2019. Upon acquisition the fair value of the earn-out liability was $11,803 and is included in other current and other long-term liabilities in the opening condensed consolidated balance sheet. The earn-out liability was classified as level 3 of the fair value hierarchy as defined in the FASB Accounting Standards Codification and the Hierarchy of Generally Accepted Accounting Principles (“the FASB Codification”) and the value was determined based on estimated revenues and the probability of achieving them. The fair value was based on the 2-year performance of FSA's acquired customer revenue and was estimated using a lease, to carryforward historical lease classification,Monte Carlo simulation. The initial and to carryforward our evaluation of initial direct costs for any existing leases. In addition, we electedcurrent weighted average assumptions used in the practical expedients to combine lease and non-lease components and to keep leasesMonte Carlo simulation are summarized in the following table:


F-14F-16

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 20182019
(In thousands, except share and per share data)

with an initial term of 12 months or less off the balance sheet. For leases with an initial term of 12 months or less, we will recognize the corresponding lease expense on a straight-line basis over the lease term.

We applied the transition requirements as of January 1, 2019 and will not present comparative financial statements as allowed per the guidance. In addition, we will recognize a cumulative-effect adjustment to the opening balance of retained earnings in the first quarter 2019 financial statements as allowed per the guidance. We estimate our adoption of the standard will result in the recognition of right-of-use assets and corresponding lease liabilities of approximately $130,000 to $150,000 in the first quarter 2019 financial statements. This asset and corresponding liability could vary to the extent the Company enters into new leases during the quarter. This standard is not expected to materially affect our operating results or liquidity.
In May 2014, the FASB issued ASU 2014-09, Revenue from Contracts with Customers, which provided guidance on revenue from contracts with customers that superseded most current revenue recognition guidance, including industry-specific guidance. The underlying principle is that an entity will recognize revenue to depict the transfer of goods or services to customers at an amount that the entity expects to be entitled to in exchange for those goods or services. The guidance provides a five-step analysis of transactions to determine when and how revenue is recognized. Other major provisions include capitalization of certain contract costs, consideration of time value of money in the transaction price, and allowing estimates of variable consideration to be recognized before contingencies are resolved in certain circumstances. The guidance also requires enhanced disclosures regarding the nature, amount, timing and uncertainty of revenue and cash flows arising from an entity’s contracts with customers. The guidance is effective for the interim and annual periods beginning on or after December 15, 2017 and we adopted this guidance as of January 1, 2018. The guidance permits the use of either a full retrospective or modified retrospective adoption approach with a cumulative effect adjustment recorded in either scenario as necessary upon transition.

As permitted by the guidance, we implemented the use of full retrospective presentation, which required the Company to adjust each prior reporting period presented to conform to the current year presentation. While evaluating principal versus agent relationships under the new standard, we determined that we will transition the fuel surcharge revenue stream from an agent to principal relationship. This caused this revenue stream and associated costs to be recognized on a gross basis that have historically been recognized on a net basis.

In addition, based on a review of our customer shipping arrangements, we have concluded that revenue recognition for our performance obligations should be over time. This is because the customer will simultaneously receive and consume the benefits of our services as we perform them over the related service period. A performance obligation is performed over time if an entity determines that another entity would not need to substantially reperform the work completed to date if another entity were to fulfill the remaining performance obligation to the applicable customer. Applying this guidance to our shipping performance obligations, if we were to move a customer’s freight partially to its destination but were unable to complete the remaining obligation, a replacement vendor would only have to complete the transit as opposed to initiating at shipment origin. Therefore, we believe our customers simultaneously receive and consume the benefits we provide and as a result we will recognize the revenue for each shipment over the course of time based on percentage of days in transit. All performance obligations related to the Company's services are completed within twelve months or less. Therefore, the Company has elected the practical expedient permitted under this guidance to not disclose the portion of revenue related to the performance obligations that are unsatisfied, or partially unsatisfied, as of the end of the reporting period.

Our revenue from contracts with customers is disclosed within our four reportable segments: Expedited LTL, TLS, Intermodal and Pool. This is consistent with our disclosures in earnings releases and annual reports and with the information regularly reviewed by the chief operating decision maker for evaluating financial performance.

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Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2018
(In thousands, except share and per share data)

The impact of implementing this guidance using the full retrospective approach on the prior period balance sheet and statements of comprehensive income are shown in the "As Adjusted" columns of the following tables:
  As of December 31, 2017
  (In thousands)
  As Previously Reported Adjustments As Adjusted
Balance Sheet:      
Accounts receivable, net $143,041
 $4,907
 $147,948
Accounts payable 24,704
 6,019
 30,723
Deferred income taxes 29,403
 (323) 29,080
Retained earnings 337,848
 (790) 337,058
       
 FSA Earn-out
 April 21, 2019December 31, 2019
Risk-free rate2.9%2.2%
Revenue discount rate4.4%4.4%
Revenue volatility3.0%5.0%

  Year ended December 31, 2017
  (In thousands, except per share data)
  As Previously Reported Adjustments As Adjusted
Statement of Comprehensive Income:      
Operating revenue      
Expedited LTL $619,779
 $36,059
 $655,838
Truckload Premium Services 179,320
 22,432
 201,752
Intermodal 148,907
 5,777
 154,684
Pool Distribution 164,221
 4,262
 168,483
Eliminations and other operations (11,411) 
 (11,411)
Consolidated operating revenue 1,100,816
 68,530
 1,169,346
       
Operating expenses 992,144
 68,445
 1,060,589
Income from operations 108,672
 85
 108,757
Income taxes 20,131
 151
 20,282
Net income 87,321
 (66) 87,255
Diluted earnings per share $2.89
 $
 $2.89

F-16

TableSince acquisition, the earn-out fair value decreased $33 from $11,803 to $11,770, $5,320 of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
which is classified as a current liability. The change in fair value flows through the other operating expenses line item as is based on changes in expected future cash flows. As of December 31, 20182019, the expected total earn-out to be paid is $12,170. The current portion of the earn-out is expected to be paid in the second quarter of 2020.
(In thousands, except share and per share data)

  Year ended December 31, 2016
  (In thousands, except per share data)
  As Previously Reported Adjustments As Adjusted
Statement of Comprehensive Income:      
Operating revenue      
Expedited LTL $570,778
 $25,761
 $596,539
Truckload Premium Services 164,272
 16,735
 181,007
Intermodal 103,671
 1,993
 105,664
Pool Distribution 148,661
 3,191
 151,852
Eliminations and other operations (4,852) 
 (4,852)
Consolidated operating revenue 982,530
 47,680
 1,030,210
       
Operating expenses 922,551
 47,956
 970,507
Income from operations 59,979
 (276) 59,703
Income taxes 30,716
 (111) 30,605
Net income 27,670
 (165) 27,505
Diluted earnings per share $0.90
 $
 $0.90

2.        Acquisitions, Goodwill and Other Long-Lived Assets

Intermodal Acquisitions


As part of the Company's strategy to expand its Intermodal operations, in January 2016, the Company acquired certain assets of Ace Cargo, LLC ("Ace") for $1,700, and in August 2016, the Company acquired certain assets of Triumph Transport, Inc. and Triumph Repair Service, Inc. (together referred to as “Triumph”) for $10,100 and an earnout of $1,250 paid in September 2017. These acquisitions provided an opportunity for our Intermodal operations to expand into additional Midwest markets.

In May 2017, the Company acquired certain assets of Atlantic Trucking Company, Inc., Heavy Duty Equipment Leasing, LLC, Atlantic Logistics, LLC and Transportation Holdings, Inc. (together referred to as(collectively, “Atlantic” in this note)) for $22,500 and an earnout of $135 paid in the fourth quarter of 2018. The acquisition was funded by a combination of cash on hand and funds from ourthe revolving credit facility. Atlantic was a privately held provider of intermodal, drayage and related services headquartered in Charleston, South Carolina. It also has terminal operations in Atlanta, Charlotte, Houston, Jacksonville, Memphis, Nashville, Norfolk and Savannah. These locations allow Intermodal to significantly expand its footprint in the southeastern region. In October 2017, the Company acquired certain assets of Kansas City Logistics, LLC ("KCL") for $640 and an earnout of $100 paid in the second quarter of 2018. KCL provides CST with an expanded footprint in the Kansas and Missouri markets.


In July 2018, the Company acquired certain assets of Multi-Modal Transport Inc. ("MMT") for $3,737 and in October 2018, the Company acquired certain assets of Southwest Freight Distributors, Inc. (“Southwest”) for $16,250. Southwest is a Dallas, Texas based premium drayage provider. The MMT acquisition provides Intermodal with an expanded footprint in the Minnesota, North Dakota, South Dakota, Iowa and Wisconsin markets, and the Southwest acquisition provides an expanded footprint in Texas. Both MMT and Southwest also provide access to several strategic customer relationships.


In July 2019, the Company acquired certain assets and liabilities of O.S.T. Logistics, Inc. and O.S.T. Trucking Co., Inc. (collectively, “O.S.T.”) for $12,000. O.S.T. is a drayage company and provides the Intermodal segment with an expanded footprint on the East Coast, with locations in the Pennsylvania, Maryland, Virginia, South Carolina and Georgia markets.

These transactions were funded using cash flows from operations. The assets, liabilities, and operating results of these collective acquisitions have been included in the Company's consolidated financial statements from their dates of acquisition and have been included in the Intermodal reportable segment.


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Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2018
(In thousands, except share and per share data)


Allocations of Purchase Prices


The following table presents the allocations of the previously discussed purchase prices to the assets acquired and liabilities assumed based on their estimated fair values and resulting residual goodwill (in thousands):

F-17

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

Ace & TriumphAtlanticKCLMMTSouthwest

January & August 2016May 7, 2017October 22, 2017July 25, 2018October 28, 2018
Tangible assets:

    
Property and equipment$1,294
$1,821
$223
$81
$933
Total tangible assets1,294
1,821
223
81
933
Intangible assets:

    
Non-compete agreements139
1,150
6
43
650
Customer relationships5,335
13,400
234
1,659
9,200
Goodwill6,282
6,719
277
1,954
5,467
Total intangible assets11,756
21,269
517
3,656
15,317
Total assets acquired13,050
23,090
740
3,737
16,250


    
Liabilities assumed:
    
Current liabilities
590
100


Other liabilities1,250




Total liabilities assumed1,250
590
100


Net assets acquired$11,800
$22,500
$640
$3,737
$16,250


AtlanticKCLMMTSouthwestFSAO.S.T.

May 7, 2017October 22, 2017July 25, 2018October 28, 2018April 21, 2019July 14, 2019
Tangible assets:      
Cash$
$
$
$
$202
$
Other receivables



1,491

Property and equipment1,821
223
81
933
40
10,371
Other lease right-of-use assets



3,209
1,672
Total tangible assets1,821
223
81
933
4,942
12,043
Intangible assets:      
Non-compete agreements1,150
6
43
650
900
850
Customer relationships13,400
234
1,659
9,200
17,900
5,700
Goodwill6,719
277
1,954
5,467
19,963
2,050
Total intangible assets21,269
517
3,656
15,317
38,763
8,600
Total assets acquired23,090
740
3,737
16,250
43,705
20,643
       
Liabilities assumed:      
Current liabilities590
100


8,466

Other liabilities



5,030

Operating lease obligations



3,209
1,672
Finance lease obligations




6,971
Total liabilities assumed590
100


16,705
8,643
Net assets acquired$22,500
$640
$3,737
$16,250
$27,000
$12,000

    
The above purchase price allocations for FSA and O.S.T. are preliminary as the Company is still in the process of finalizing the valuation of the acquired assets and liabilities assumed. The above estimated fair values of assets acquired and liabilities assumed for FSA and O.S.T. are based on the information that was available as of the acquisition date through the date of this filing. The acquired definite-lived intangible assets have the following useful lives:

Useful Lives


Ace & Triumph

Atlantic KCL MMT SouthwestFSAO.S.T.
Customer relationships15 years
15 years 15 years10 years 15 years 10 years
Non-compete agreements5 years
5 years 2 years 4 years3 years5 years 3 years
    
The fair value of the non-compete agreements and customer relationships and non-compete agreements were estimated using an income approach (level 3). Under this method, an intangible asset's fair value is equal to the present value of the incremental after-tax cash flows (excess earnings) attributable solely to the intangible asset over its remaining useful life. To estimate fair value, the Company used cash flows discounted at rates considered appropriate given the inherent risks associated with each type of asset. The Company believed the level and timing of cash flows appropriately reflected market participant assumptions. Cash flows were assumed to extend through the remaining economic useful life of each class of intangible asset.


Goodwill


The Company conducted its annual impairment assessments and tests of goodwill for each reporting unit as of June 30, 2018.2019.  The first step of the goodwill impairment test is the Company's assessment of qualitative factors to determine whether it is more likely than not that the fair value of a reporting unit is less than the reporting unit's carrying amount, including goodwill. When performing the qualitative assessment, the Company considers the impact of factors including, but not limited to, macroeconomic and industry conditions, overall financial performance of each reporting unit, litigation and new legislation. If based on the qualitative assessments, the Company believes it more likely than not that the fair value of a reporting unit is less than the reporting unit's carrying amount, or periodically as deemed appropriate by management, the Company will prepare an estimation of the respective reporting unit's fair value utilizing a quantitative approach.  




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Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 20182019
(In thousands, except share and per share data)


If a quantitative fair value estimation is required, the Company estimates the fair value of the applicable reporting units based on a combination of a market approach, which considers comparable companies, and the income approach, using a discounted cash flow model, as of the valuation date. Under the market approach, valuation multiples are derived based on a selection of comparable companies and applied to projected operating data for each reporting unit to arrive at an indication of fair value. Under the income approach, the discounted cash flow model determines fair value based on the present value of management prepared projected cash flows over a specific projection period and a residual value related to future cash flows beyond the projection period. Both values are discounted using a rate which reflects ourthe Company's best estimate of the weighted average cost of capital of a market participant, and is adjusted for appropriate risk factors. The Company believes the most sensitive estimate used in the income approach is the management prepared projected cash flows. Consequently, as necessary the Company performs sensitivity tests on select reporting units to ensure reductions of the present value of the projected cash flows by at least 10% would not adversely impact the results of the goodwill impairment tests. Historically, the Company has equally weighted the income and market approaches as it believed the quality and quantity of the collected information were approximately equal. The inputs used in the fair value estimates for goodwill are classified within level 3 of the fair value hierarchy as defined in the FASB Accounting Standards Codification and the Hierarchy of Generally Accepted Accounting Principles (“the FASB Codification”).


If the estimation of fair value indicates the impairment potentially exists, the Company will then measure the amount of the impairment, if any.  Goodwill impairment exists when the estimated implied fair value of goodwill is less than its carrying value.  Changes in strategy or market conditions could significantly impact these fair value estimates and require adjustments to recorded asset balances.


Goodwill is allocated to reporting units that are expected to benefit from the business combinations generating the goodwill. As of June 30, 2018,2019, the Company had five reporting units - Expedited LTL, TLX Forward Air, Intermodal, Pool Distribution and Total Quality, Inc. ("TQI"). The TLX Forward Air and the TQI reporting units were assigned to the Truckload Premium Services reportable segment. Currently, there is no goodwill assigned to the TLX Forward Air reporting unit. Our 2018 calculations for LTL, Pool Distribution, Intermodal and TQI indicated that, as of June 30, 2018, the fair value of each reporting unit exceeded their carrying value by approximately 349.0%, 182.0%, 73.0% and 36.0%, respectively.
For our June 30, 2018 analysis, the significant assumptions used for the income approach were projected net cash flows and the following discount and long-term growth rates:
 Expedited LTL Pool Intermodal TQI
Discount rate12.0% 15.5% 14.0% 16.5%
Long-term growth rate4.0% 4.0% 4.0% 4.0%

The estimates used to calculate the fair value of each reporting unit change from year to year based on operating results, market conditions, and other factors. Changes in these estimates and assumptions could materially affect the determination of the reporting unit's fair value and goodwill impairment for the reporting unit.

As of July 1, 2018, the TLX Forward Air and TQI reporting units were fully integrated into the Truckload Premium Services reporting unit. As a result, as of December 31, 2018 we had four5 reporting units - Expedited LTL, Truckload, Premium Services,Final Mile, Intermodal and Pool Distribution.Pool. The Company conducted a qualitative assessmentits annual impairment assessments and tests of goodwill for each reporting unit as of December 31, 2018June 30, 2019 and no indicators of impairment charges were identified.required. See discussion over segments in Note 10, Segment Reporting.

In 2016, due to the financial performance of the TQI reporting unit falling notably short of previous projections the Company reduced TQI's projected cash flows and as a result the estimate of TQI's fair value no longer exceeded the respective carrying value. Consequently, the Company recorded a goodwill impairment charge of $25,686 for the TQI reporting unit during the year ended December 31, 2016.


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Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 20182019
(In thousands, except share and per share data)


The following is a summary of the changes in goodwill for Intermodal and the Companyby reporting unit for the year ended December 31, 2018. There were no changes to Expedited LTL, Truckload Premium or Pool Distribution during the year ended December 31, 2018.2019. Approximately $119,948$141,961 of goodwill is deductible for tax purposes.



Expedited LTL
Truckload Premium
Pool Distribution Intermodal
Total


Accumulated

Accumulated

Accumulated  Accumulated


GoodwillImpairment
GoodwillImpairment
GoodwillImpairment GoodwillImpairment
Net
Ending balance, December 31, 2017$97,593
$
 $45,164
$(25,686) $12,359
$(6,953) $69,194
$
 $191,671
MMT acquisition

 

 

 1,954

 1,954
Southwest acquisition

 

 

 5,467

 5,467
Ending balance, December 31, 2018$97,593
$
 $45,164
$(25,686) $12,359
$(6,953) $76,615
$
 $199,092
 Beginning Balance, December 31, 2018FSA AcquisitionO.S.T. AcquisitionEnding Balance, December 31, 2019
Expedited LTL    
Goodwill97,593


97,593
Accumulated Impairment



    
TLS   
Goodwill45,164


45,164
Accumulated Impairment(25,686)

(25,686)
    
Final Mile   
Goodwill
19,963

19,963
Accumulated Impairment



     
Intermodal   
Goodwill76,615

2,050
78,665
Accumulated Impairment



     
Pool    
Goodwill12,359


12,359
Accumulated Impairment(6,953)

(6,953)
     
Total    
Goodwill231,731
19,963
2,050
253,744
Accumulated Impairment(32,639)

(32,639)
 199,092
19,963
2,050
221,105


Other Acquired Intangibles


Through acquisitions, the Company acquired customer relationships, non-compete agreements and trade names having weighted-average useful lives of 15.0, 4.515.4, 4.7 and 4.0 years, respectively.  Amortization expense on acquired customer relationships, non-compete agreements and trade names for each of the years ended December 31, 2019, 2018 and 2017 was $11,213, $9,138 and 2016 was $9,138, $10,193, and $10,122, respectively.


As of December 31, 2019, definite-lived intangible assets are comprised of the following:
 Acquired Intangibles Accumulated Amortization Accumulated Impairment Net Acquired Intangibles
Customer relationships$227,826
 $86,027
 $16,501
 $125,298
Non-compete agreements6,852
 4,352
 
 2,500
Trade name1,500
 1,500
 
 
Total$236,178
 $91,879
 $16,501
 $127,798



F-20

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)



As of December 31, 2018, definite-lived intangible assets are comprised of the following:
 Acquired Intangibles Accumulated Amortization Accumulated Impairment Net Acquired Intangibles
Customer relationships$204,226
 $75,585
 $16,501
 $112,140
Non-compete agreements5,102
 3,581
 
 1,521
Trade name1,500
 1,500
 
 
Total$210,828
 $80,666
 $16,501
 $113,661
As of December 31, 2017, definite-lived intangible assets are comprised of the following:
 Acquired Intangibles Accumulated Amortization Accumulated Impairment Net Acquired Intangibles
Customer relationships$193,209
 $66,986
 $16,501
 $109,722
Non-compete agreements4,566
 3,074
 
 1,492
Trade name1,500
 1,467
 
 33
Total$199,275
 $71,527
 $16,501
 $111,247


The estimated amortization expense for the next five years on definite-lived intangible assets as of December 31, 20182019 is as follows:

2020
2021
2022
2023
2024
Customer relationships$11,113

$10,970

$10,770

$10,422

$10,084
Non-compete agreements949

901

415

180

56
Total$12,062

$11,871

$11,185

$10,602

$10,140


2019
2020
2021
2022
2023
Customer relationships$9,350

$9,350

$9,207

$9,007

$8,659
Non-compete agreements516

486

438

81


Total$9,866

$9,836

$9,645

$9,088

$8,659


Additionally, the Company reviews its long-lived assets for impairment whenever events or changes in circumstances indicate the carrying amount may not be recoverable. Impairment is recognized on assets classified as held and used when the sum of undiscounted estimated cash flows expected to result from the use of the asset is less than the carrying value. If such measurement indicates a possible impairment, the estimated fair value of the asset is compared to its net book value to measure the impairment charge, if any. In conjunction with the June 30, 2016 TQI goodwill impairment assessment the Company determined

F-20

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2018
(In thousands, except share and per share data)

there were indicators that TQI's customer relationship and non-compete intangible assets were impaired, as the undiscounted cash flows associated with the applicable assets no longer exceeded the related assets' net book values. The Company estimated theestimates fair value of the customer relationship and non-compete assets using an income approach (level 3). Under this method, an intangible asset's fair value is equal to the present value of the incremental after-tax cash flows (excess earnings) attributable solely to the intangible asset over its remaining useful life. To estimate fair value, the Company useduses cash flows discounted at rates considered appropriate given the inherent risks associated with each type of asset. The Company believedbelieves the level and timing of cash flows appropriately reflected market participant assumptions. As a result of these estimates theThe Company recorded annoted no impairment charge of $16,501 related to TQI customer relationshipsindicators for its definite-lived intangibles during the year ended December 31, 2016. The Company incurred2019. In addition, no such impairment charges duringwere recorded for definite-lived intangibles for the years ended December 31, 2019, 2018 and 2017.

Other Long-Lived Assets

The Company evaluates the reasonableness of the useful lives and salvage values of its assets on an ongoing basis. During the third quarter of 2019, the Company deemed it appropriate to extend the average useful life of its trailers from 7 to 10 years and its tractors from 5 to 10 years. In addition, management reduced the average salvage value of its tractors from 25% to 10%. No changes were made to trailer salvage values. These changes in estimates were made to assets currently owned and originally purchased new since assets purchased used were assigned individual useful lives and salvage values based on their age and condition at purchase. This change in estimate was made on a prospective basis beginning on July 1, 2019. The impact of this study on the year ended December 31, 2019 was a $2,700 reduction in depreciation. Depreciation expense for each of the three years ended December 31, 2019, 2018 and 2017 or 2018.was $30,896, $33,045 and $30,862 respectively.


In addition, management recorded a $1,200 reserve for tractors during the year ended December 31, 2019. This is recorded in other operating expenses in the Company's Consolidated Statements of Comprehensive Income.

3.        Debt and Capital Lease Obligations


Credit Facilities
 
On September 29, 2017, the Company entered into a five-year5-year senior unsecured revolving credit facility (the “Facility”) with a maximum aggregate principal amount of $150,000, with a sublimit of $30,000 for letters of credit and a sublimit of $30,000 for swing line loans. The Facility may be increased by up to $100,000 to a maximum aggregate principal amount of $250,000 pursuant to the terms of the credit agreement, subject to the lenders’ agreement to increase their commitments or the addition of new lenders extending such commitments. Such increases to the Facility may be in the form of additional revolving credit loans,

F-21

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

term loans or a combination thereof, and are contingent upon there being no events of default under the Facility and satisfaction of other conditions precedent and are subject to the other limitations set forth in the credit agreement.


The Facility is scheduled to mature in September 2022. The proceeds were used to refinance existing indebtedness of the Company and may also be used for working capital, capital expenditures and other general corporate purposes. The Facility refinanced the Company’s obligations for its unsecured credit facility under the credit agreement dated as of February 4, 2015, as amended, which was terminated as of the date of the new Facility.


Unless the Company elects otherwise under the credit agreement, interest on borrowings under the Facility is based on the highest of (a) the federal funds rate (not less than 0%) plus 0.5%, (b) the administrative agent's prime rate and (c) the LIBOR Rate plus 1.0%, in each case plus a margin that can range from 0.3% to 0.8% with respect to the Facility depending on the Company’s ratio of consolidated funded indebtedness to earnings before interest, taxes, depreciation and amortization, as set forth in the credit agreement. Payments of interest for each loan that is based on the LIBOR Rate are due in arrears on the last day of the interest period applicable to such loan (with interest periods of one, two or three months being available, at the Company’s option). Payments of interest on loans that are not based on the LIBOR Rate are due on the last day of each quarter ended March 31, June 30, September 30 and December 31 of each year. All unpaid amounts of principal and interest are due at maturity. As of December 31, 2018,2019, the Company had $47,500$67,500 in borrowings outstanding under the revolving credit facility, $10,650$13,970 utilized for outstanding letters of credit and $91,850$68,530 of available borrowing capacity under the revolving credit facility. The interest rate on the outstanding borrowings under the facility was 4.1%3.2% at December 31, 2018.2019.


The Facility contains customary events of default including, among other things, payment defaults, breach of covenants, cross acceleration to material indebtedness, bankruptcy-related defaults, material judgment defaults, and the occurrence of certain change of control events. The occurrence of an event of default may result in, among other things, the termination of the Facilities, acceleration of repayment obligations and the exercise of remedies by the lenders with respect to the Company and its subsidiaries that are party to the Facility. The Facility also contains financial covenants and other covenants that, among other things, restrict the ability of the Company and its subsidiaries, without the approval of the required lenders, to engage in certain mergers, consolidations, asset sales, dividends and stock repurchases, investments, and other transactions or to incur liens or indebtedness in excess of agreed thresholds, as set forth in the credit agreement. As of December 31, 2018,2019, the Company was in compliance with the aforementioned covenants.

Capital Leases

Primarily through acquisitions, the Company assumed several equipment leases that met the criteria for classification as a capital lease.  The leased equipment is being amortized over the shorter of the lease term or useful life.


F-21

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2018
(In thousands, except share and per share data)

Property and equipment include the following amounts for assets under capital leases:

 December 31,
2018
 December 31,
2017
Equipment $635
 $635
Accumulated amortization (518) (413)

 $117
 $222

Amortization of assets under capital leases is included in depreciation and amortization expense.
Future minimum payments, by year and in the aggregate, under non-cancelable capital leases with initial or remaining terms of one year or more consist of the following at December 31, 2018:
2019 $325
2020 60
Total 385
Less amounts representing interest 22
Present value of net minimum lease payments (including current portion of $309) $363


Interest Payments


Cash interest payments during 2019, 2018 and 2017 were $2,658, $1,841 and 2016 were $1,841, $1,193, and $1,770, respectively.  No interest was capitalized during the years ended December 31, 2019, 2018 2017 and 2016.2017.


4.        Shareholders' Equity, Stock Options and Net Income per Share
 
Preferred Stock


There are 5,000,0005,000 shares of preferred stock with a par value of $0.01 authorized, but no shares have been issued to date.    


Cash Dividends


During each quarter of 2019 and the fourth quarter of 2018,, the Company’s Board of Directors declared a cash dividend of $0.18 per share of Common Stock. During the first, second and third quarters of 2018 and each quarter of 2017, and the fourth quarter of 2016, the Company's Board of Directors declared a cash dividend of $0.15 per share of Common Stock. During the first, second and third quarters of 2016, the Company's Board of Directors declared a cash dividend of $0.12 per share of Common Stock. On February 5, 2019,4, 2020, the Company’s Board of Directors declared a $0.18 per share dividend that will be paid in the first quarter of 2019.2020. The Company expects to continue to pay regular quarterly cash dividends, though each subsequent quarterly dividend is subject to review and approval by the Board of Directors.


Repurchase of Common Stock
On July 21, 2016, ourthe Company's Board of Directors approved a stock repurchase plan that authorized the repurchase ofauthorization for up to 3,000,0003,000 shares of the Company's Common Stock. Under the 2016 repurchase plan, during the year ended December 31, 2018, we repurchased 1,109,270 shares of Common Stock for $66,126, or $59.61 per share. As of December 31, 2018, 709,395 shares remain that may be repurchased.

Company’s common stock (the "2016 Repurchase Plan"). On February 5, 2019, our Board of Directors canceled the Company’s remaining 2016 share repurchase authorizationRepurchase Plan and approved a new stock repurchase authorization forplan authorizing up to 5,000,0005,000 shares of the Company’s

F-22

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

common stock.stock (the “2019 Repurchase Plan”) that shall remain in effect until such time as the shares authorized for repurchase are exhausted or the plan is canceled.

The Company is not obligated to repurchase any specific number of shares and may suspend or cancel the plan at any time. The amount and timing of any repurchases under the Company’s new repurchase authorization will be at such prices as determined by management of the Company. Repurchases of common stock may also be made under a Rule 10b5-1 plan, which would permit common stock to be repurchased when the Company might otherwise be precluded from doing so under insider trading laws. Stock repurchases may be commenced or suspended from time to time for any reason.


F-22

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
Under these plans, during the year ended December 31, 20182019, we repurchased 913 shares of Common Stock for $56,204, or $61.59 per share. As of December 31, 2019, 4,155 shares remain that may be repurchased.
(In thousands, except share and per share data)



Share-Based Compensation


In May 2016, with the approval of shareholders, the Company adopted the 2016 Omnibus Incentive Compensation Plan (the “Omnibus Plan”) to reserve for issuance 2,000,0002,000 common shares. Options issued under these plans have seven year terms and vest over a two to three-year period. With the adoption of the Omnibus Plan, no further awards will be issued under the 1999 Amended Plan. As of December 31, 2018,2019, there were approximately 1,266,2191,141 shares remaining available for grant under the Omnibus Plan.


Employee Activity - Stock Options


Stock option grants to employees generally expire seven years from the grant date and typically vest ratably over a three-year period. All forfeitures were recognized as they occurred. The Company historically used the Black-Scholes option-pricing model to estimate the grant-date fair value of options granted. The Company did not make any stock option grants during the year ended December 31, 2019.

The following table contains the weighted-average assumptions used to estimate the fair value of options granted during the years ended December 31, 2018 and 2017 .  These assumptions are subjective and changes in these assumptions can materially affect the fair value estimate.

December 31,
2018

December 31,
2017
Expected dividend yield1.1%
1.3%
Expected stock price volatility24.4%
28.5%
Weighted average risk-free interest rate2.7%
2.0%
Expected life of options (years)6.1

5.9


F-23

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

The following table summarizes the Company’s employee stock options outstanding as of December 31, 20182019:







Outstanding


Exercisable





Outstanding


Exercisable







Weighted-
Weighted-


Weighted-





Weighted-
Weighted-


Weighted-
Range ofRange of
Number
Average
Average
Number
AverageRange of
Number
Average
Average
Number
Average
ExerciseExercise
Outstanding
Remaining
Exercise
Exercisable
ExerciseExercise
Outstanding
Remaining
Exercise
Exercisable
Exercise
PricePrice
(000)
Contractual Life
Price
(000)
PricePrice
(000)
Contractual Life
Price
(000)
Price
$36.90
-37.14

36

1.0
$37.11

36

$37.11
41.32
-44.90

135

3.5
43.39

101

43.33
42.4842.48
-44.90

93

2.8
43.63

93

43.63
45.3445.34
-48.32

116

5.0
47.76

42

47.61
45.34
-48.32

100

4.0
47.73

69

47.69
50.7150.71
-53.73

53

3.4
51.13

49

50.95
50.71
-53.73

49

2.4
51.16

47

51.07
57.1857.18
-60.42

98

6.1
58.78

2

57.18
57.18
-60.42

88

5.1
58.80

29

58.68
64.2664.26
-64.26

100

6.7
64.26




64.26
-64.26

100

5.7
64.26

33

64.26
$36.90
-64.26

538

4.7
$51.37

230

$44.89
42.48
-64.26

430

4.2
$53.33

271

$50.08


The following tables summarize the Company’s employee stock option activity and related information for the years ended December 31, 2019, 20182017 and 2016:2017. The Company did not make any stock option grants during the year ended December 31, 2019.


 Year ended
 December 31, 2019 December 31, 2018 December 31, 2017
   Weighted-   Weighted-   Weighted-
   Average   Average   Average
 Options Exercise Options Exercise Options Exercise
 (000) Price (000) Price (000) Price
Outstanding at beginning of year538
 $51
 440
 $45
 564
 $41
Granted
 
 193
 62
 128
 48
Exercised(99) 43
 (95) 41
 (206) 35
Forfeited(8) 54
 
 
 (46) 46
Outstanding at end of year431
 $53
 538
 $51
 440
 $45
Exercisable at end of year272
 $50
 230
 $45
 226
 $42
Weighted-average fair value of options granted during the year$
   $16
   $13
  
Aggregate intrinsic value for options exercised$2,388
   $1,992
   $3,569
  
Average aggregate intrinsic value for options outstanding$4,147
          
Average aggregate intrinsic value for exercisable options$3,497
          
 Year ended
 December 31, 2018 December 31, 2017 December 31, 2016
   Weighted-   Weighted-   Weighted-
   Average   Average   Average
 Options Exercise Options Exercise Options Exercise
 (000) Price (000) Price (000) Price
Outstanding at beginning of year440
 $45
 564
 $41
 786
 $32
Granted193
 62
 128
 48
 137
 44
Exercised(95) 41
 (206) 35
 (346) 24
Forfeited
 
 (46) 46
 (13) 35
Outstanding at end of year538
 $51
 440
 $45
 564
 $41
Exercisable at end of year230
 $45
 226
 $42
 331
 $37
Weighted-average fair value of options granted during the year$16
   $13
   $12
  
Aggregate intrinsic value for options exercised$1,992
   $3,569
   $7,803
  
Average aggregate intrinsic value for options outstanding$4,550
          
Average aggregate intrinsic value for exercisable options$3,439
          

    


Year ended

December 31,
2019

December 31,
2018

December 31,
2017
Shared-based compensation for options$1,597

$1,578

$1,313
Tax benefit for option compensation$403

$398

$466
Unrecognized compensation cost for options$1,490





Weighted average period over which unrecognized compensation will be recognized (years)
1.4
    




F-23F-24

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 20182019
(In thousands, except share and per share data)


Year ended

December 31,
2018

December 31,
2017

December 31,
2016
Shared-based compensation for options$1,578

$1,313

$1,473
Tax benefit for option compensation$398

$466

$546
Unrecognized compensation cost for options$3,128





Weighted average period over which unrecognized compensation will be recognized (years)
2.2
    


Employee Activity – Non-vested sharesShares
 
The fair value of non-vested shares issued was estimated using the closing market prices for the business day of the grant. The share-based compensation for the non-vested shares is recognized ratably over the requisite service period or vesting period. All forfeitures were recognized as they occurred.

Non-vested share grants to employees vest ratably over a three-year period. The following tables summarize the Company's employee non-vested share activity and related information:

Year endedYear ended

December 31, 2018
December 31, 2017
December 31, 2016December 31, 2019
December 31, 2018
December 31, 2017



Weighted-


Weighted-


Weighted-

Weighted-


Weighted-


Weighted-

Non-vested
Average
Non-vested
Average
Non-vested
AverageNon-vested
Average
Non-vested
Average
Non-vested
Average

Shares
Grant Date
Shares
Grant Date
Shares
Grant DateShares
Grant Date
Shares
Grant Date
Shares
Grant Date

(000)
Fair Value
(000)
Fair Value
(000)
Fair Value(000)
Fair Value
(000)
Fair Value
(000)
Fair Value























Outstanding and non-vested at beginning of year227

$47

222

$45

191

$46
315

$55

227

$47

222

$45
Granted202

60

126

48

134

44
117

59

202

60

126

48
Vested(107)
56

(105)
45

(94)
44
(131)
61

(107)
56

(105)
45
Forfeited(7)
52

(16)
47

(9)
45
(24)
57

(7)
52

(16)
47
Outstanding and non-vested at end of year315

$55

227

$47

222

$45
277

$58

315

$55

227

$47
Aggregate grant date fair value$17,295



$10,618



$10,108


$16,181



$17,295



$10,618


Total fair value of shares vested during the year$6,040



$5,040



$4,064


$7,954



$6,040



$5,040




Year ended

December 31,
2019

December 31,
2018

December 31,
2017
Shared-based compensation for non-vested shares$8,001

$6,874

$5,045
Tax benefit for non-vested share compensation$2,016

$1,732

$1,791
Unrecognized compensation cost for non-vested shares$8,654





Weighted average period over which unrecognized compensation will be recognized (years)1.7
    


Year ended

December 31,
2018

December 31,
2017

December 31,
2016
Shared-based compensation for non-vested shares$6,874

$5,045

$4,614
Tax benefit for non-vested share compensation$1,732

$1,791

$1,712
Unrecognized compensation cost for non-vested shares$11,003





Weighted average period over which unrecognized compensation will be recognized (years)1.8
    


Employee Activity – Performance sharesShares


In 2018, 2017 and 2016, theThe Company grantedannually grants performance shares to key employees. Under the terms of the performance share agreements, onfollowing the third anniversaryend of the grant date,a three-year performance period, the Company will issue to thethese employees a calculated number of common stock shares based on meeting certain performance targets. For shares granted during the threeyear ended December 31, 2019, 50% of the performance share issuances will be based on meeting earnings before interest, taxes, depreciation and amortization ("EBITDA") per share targets and the remaining 50% of the performance share issuances will be based on the three-year performance of the Company’s total shareholder return ("TSR") as compared to the TSR of a selected peer group. All performance shares granted during the years ended December 31, 2018 and 2017 were based on achieving total shareholder return targets. All forfeitures were recognized as they occurred.

Depending upon the EBITDA per share targets met, 0% to 200% of the granted shares may ultimately be issued. For shares granted based on total shareholder return, 0% of the shares will be issued if the Company's total shareholder return as compared to the total shareholder return of a selected peer group. No shares may be issued if the Company total shareholder return outperforms 25% or less of the peer group, but the number of shares issued may be doubled if the Company total shareholder return performs better than 90% of the peer group.


F-24F-25

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 20182019
(In thousands, except share and per share data)


outperforms 25% or less of the peer group, but 200% of the shares will be issued if the Company's total shareholder return performs better than 90% of the peer group.

The fair value of the performance shares granted based on the three year performance of the Company’s total shareholder return was estimated using a Monte Carlo simulation. The following table contains the weighted-average assumptions used to estimate the fair value of performance shares granted using the Monte Carlo simulation.  These assumptions are subjective and changes in these assumptions can materially affect the fair value estimate.

  Year ended  

December 31,
2019
 December 31,
2018

December 31,
2017
Expected stock price volatility23.4% 24.3%
24.7%
Weighted average risk-free interest rate2.5% 2.2%
1.4%
The following tables summarize the Company's employee performance share activity, assuming median share awards, and related information:

Year endedYear ended

December 31,
2018
 December 31,
2017
 December 31,
2016
December 31,
2019
 December 31,
2018
 December 31,
2017



Weighted-


Weighted-


Weighted-

Weighted-


Weighted-


Weighted-

Non-vested
Average
Non-vested
Average
Non-vested
AverageNon-vested
Average
Non-vested
Average
Non-vested
Average

Shares
Grant Date
Shares
Grant Date
Shares
Grant DateShares
Grant Date
Shares
Grant Date
Shares
Grant Date

(000)
Fair Value
(000)
Fair Value
(000)
Fair Value(000)
Fair Value
(000)
Fair Value
(000)
Fair Value























Outstanding and non-vested at beginning of year69

$58

80

$55

77

$52
65

$58

69

$58

80

$55
Granted18

72

27

56

29

49
30

61

18

72

27

56
Additional shares awarded based on performance







7

40











Vested







(33)
40
(23)
64








Forfeited(22)
67

(38)
51




(10)
63

(22)
67

(38)
51
Outstanding and non-vested at end of year65

$58

69

$58

80

$55
62

$62

65

$58

69

$58
Aggregate grant date fair value$3,795



$3,980



$4,373


$3,870



$3,795



$3,980



Year ended

December 31,
2019

December 31,
2018

December 31,
2017
Shared-based compensation for performance shares$1,176

$1,263

$1,045
Tax benefit for performance share compensation$296

$318

$371
Unrecognized compensation cost for performance shares$1,529






Weighted average period over which unrecognized compensation will be recognized (years)1.8
    


Year ended

December 31,
2018

December 31,
2017

December 31,
2016
Shared-based compensation for performance shares$1,263

$1,045

$1,447
Tax benefit for performance share compensation$318

$371

$537
Unrecognized compensation cost for performance shares$1,415






Weighted average period over which unrecognized compensation will be recognized (years)1.7
    


Employee Activity – Employee Stock Purchase Plan


Under the ESPP, at December 31, 2018,2005 Employee Stock Purchase Plan (the "ESPP"), which has been approved by shareholders, the Company is authorized to issue up to a remaining 362,404350 shares of Common Stockcommon stock to employees of the Company. For the years ended December 31, 2018, 2017 and 2016, participants under the ESPP purchased 9,455, 9,954, and 11,174These shares respectively,may be issued at an averagea price of $50.63, $46.01, and $39.50 per share, respectively. The weighted-average fair value of each purchase right under the ESPP granted for the years ended December 31, 2018, 2017 and 2016, which is equal to 90% of the discount fromlesser of the market value ofon the Common Stock atfirst day or the endlast day of each six monthsix-month purchase period, was $6.26, $9.26,period. Common

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Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and$6.46 per share respectively. Share-based compensation expense of $59, $92,data)

stock purchases are paid for through periodic payroll deductions and/or up to 2 large lump sum contributions. The following table summarizes the Company's employee stock purchase activity and $72 was recognized in salaries, wages and employee benefits, during the years ended December 31, 2018, 2017 and 2016, respectively.related information:



Year ended  

December 31,
December 31, December 31,

2019
2018 2017
Shares purchased by participants under plan12

9
 10
Average purchase price$51

$51
 $46
Weighted-average fair value of each purchase right under the ESPP granted 1
$14

$6
 $9
Share-based compensation for ESPP shares$163

$59
 $92
      
1 Equal to the discount from the market value of the common stock at the end of each six month purchase period

Non-employee DirectorsDirector Activity – Non-vested sharesShares
 
In May 2006, the Company’s shareholders approved the Company’s 2006 Non-Employee Director Stock Plan (the “2006 Plan”).  The Company’s shareholders then approved the Company’s Amended and Restated Non-Employee Director Stock Plan (the “Amended Plan”) on May 22, 2007.  The Amended Plan was then further amended and restated on December 17, 2008.  Under the Amended Plan, on the first business day after each Annual Meeting of Shareholders, each non-employee director will automatically be granted an award (the “Annual Grant”), in such form and size as the Board determines from year to year.  Unless otherwise determined by the Board, Annual Grants will become vested and nonforfeitable on the earlier of (a) the day immediately prior to the first Annual Meeting that occurs after the Grant Date or (b) the first anniversary of the Grant Date so long as the non-employee director’s service with the Company does not earlier terminate.  Each director may elect to defer receipt of the shares

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Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2018
(In thousands, except share and per share data)

under a non-vested share award until the director terminates service on the Board of Directors.  If a director elects to defer receipt, the Company will issue deferred stock units to the director, which do not represent actual ownership in shares and the director will not have voting rights or other incidents of ownership until the shares are issued.  However, the Company will credit the director with dividend equivalent payments in the form of additional deferred stock units for each cash dividend payment made by the Company. All forfeitures were recognized as they occurred.


In May 2016, with the approval of shareholders, the Company further amended the Amended Plan to reserve for issuance an additional 160,000160 common shares, increasing the total number of reserved common shares under the Amended Plan to 360,000.360. As of December 31, 2018,2019, there were approximately 132,313116 shares remaining available for grant.
  

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Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

The following tables summarize the Company's non-employee non-vested share activity and related information:

Year endedYear ended

December 31,
2018
 December 31,
2017
 December 31,
2016
December 31,
2019
 December 31,
2018
 December 31,
2017

Non-vested


Non-vested


Non-vested

Non-vested


Non-vested


Non-vested


Shares and
Weighted-
Shares and
Weighted-
Shares and
Weighted-Shares and
Weighted-
Shares and
Weighted-
Shares and
Weighted-

Deferred
Average
Deferred
Average
Deferred
AverageDeferred
Average
Deferred
Average
Deferred
Average

Stock Units
Grant Date
Stock Units
Grant Date
Stock Units
Grant DateStock Units
Grant Date
Stock Units
Grant Date
Stock Units
Grant Date

(000)
Fair Value
(000)
Fair Value
(000)
Fair Value(000)
Fair Value
(000)
Fair Value
(000)
Fair Value























Outstanding and non-vested at beginning of year11

$52

16

$44

15

$51
15

$59

11

$52

16

$44
Granted16

59

14

52

16

44
16

62

16

59

14

52
Vested(12)
52

(16)
44

(15)
51
(15)
64

(12)
52

(16)
44
Forfeited



(3)
49












(3)
49
Outstanding and non-vested at end of year15

$59

11

$52

16

$44
16

$62

15

$59

11

$52
Aggregate grant date fair value$920



$742



$688


$990



$920



$742


Total fair value of shares vested during the year$615



$809



$639


$970



$615



$809



Year ended

December 31,
2019

December 31,
2018

December 31,
2017
Shared-based compensation for non-vested shares$970

$775

$608
Tax benefit for non-vested share compensation$244

$195

$216
Unrecognized compensation cost for non-vested shares$368





Weighted average period over which unrecognized compensation will be recognized (years)0.4
    


Year ended

December 31,
2018

December 31,
2017

December 31,
2016
Shared-based compensation for non-vested shares$775

$608

$728
Tax benefit for non-vested share compensation$195

$216

$263
Unrecognized compensation cost for non-vested shares$360





Weighted average period over which unrecognized compensation will be recognized (years)0.4
    






F-26F-28

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 20182019
(In thousands, except share and per share data)


Net Income per Share


The following table sets forth the computation of basic and diluted net income per basic and diluted share:

2019 2018 2017
Numerator:     
Net income and comprehensive income$87,099
 $92,051
 $87,255
Income allocated to participating securities(945) (881) (700)
Numerator for basic and diluted income per share - net income86,154
 91,170
 86,555

     
Denominator:     
Denominator for basic net income per share - weighted-average shares (in thousands)28,195
 29,076
 29,867
Effect of dilutive stock options (in thousands)82
 80
 64
Effect of dilutive performance shares (in thousands)31
 34
 33
Denominator for diluted net income per share - adjusted weighted-average shares (in thousands)28,308
 29,190
 29,964
Basic net income per share$3.06
 $3.14
 $2.90
Diluted net income per share$3.04
 $3.12
 $2.89


2018 2017 2016
   (As Adjusted) (As Adjusted)
Numerator:     
Net income and comprehensive income$92,051
 $87,255
 $27,505
Income allocated to participating securities(881) (700) (210)
Numerator for basic and diluted income per share - net income91,170
 86,555
 27,295

     
Denominator:     
Denominator for basic net income per share - weighted-average shares (in thousands)29,076
 29,867
 30,283
Effect of dilutive stock options (in thousands)80
 64
 130
Effect of dilutive performance shares (in thousands)34
 33
 31
Denominator for diluted net income per share - adjusted weighted-average shares (in thousands)29,190
 29,964
 30,444
Basic net income per share$3.14
 $2.90
 $0.90
Diluted net income per share$3.12
 $2.89
 $0.90


The number of instruments that could potentially dilute net income per basic share in the future, but that were not included in the computation of net income per diluted share because to do so would have been anti-dilutive for the periods presented, are as follows:
 2019 2018 2017
Anti-dilutive stock options (in thousands)183
 126
 172
Anti-dilutive performance shares (in thousands)
 16
 
Anti-dilutive non-vested shares and deferred stock units (in thousands)
 9
 
Total anti-dilutive shares (in thousands)183
 151
 172

 2018 2017 2016
Anti-dilutive stock options (in thousands)126
 172
 310
Anti-dilutive performance shares (in thousands)16
 
 
Anti-dilutive non-vested shares and deferred stock units (in thousands)9
 
 
Total anti-dilutive shares (in thousands)151
 172
 310


5.        Income Taxes


The Company or one of its subsidiaries files income tax returns in the U.S. federal jurisdiction, various states and Canada. With a few exceptions, the Company is no longer subject to U.S. federal, state and local, or Canadian examinations by tax authorities for years before 2012.

Tax Reform


On December 22, 2017, President Trump signed into law H.R. 1, “An Act to provide for reconciliation pursuant to titles II and V of the concurrent resolution on the budget for fiscal year 2018” (this legislation is referred to herein as the “U.S. Tax Act”). The U.S. Tax Act provided for significant changes in the U.S. Internal Revenue Code of 1986, as amended. The U.S. Tax Act containscontained provisions with separate effective dates but iswas generally effective for taxable years beginning after December 31, 2017.


Beginning on January 1, 2018, the U.S. Tax Act lowered the U.S. corporate income tax rate from 35% to 21% on our U.S. earnings from that date and beyond. The revaluation of our U.S. deferred tax assets and liabilities to the 21% corporate tax rate reduced our net U.S. deferred income tax liability by approximately $15,901 which is reflected as a reduction in our income tax expense in our results for the quarter and year ended December 31, 2017.


On December 22, 2017, the SEC staff issued SAB 118 that allowsallowed us to record provisional amounts during a measurement period not to extend beyond one year of the enactment date.  As of December 22, 2018, the Company has completed its accounting

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Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

for all of the enactment-date income tax effects of the U.S. Tax Act.  The Company made no adjustments to the provisional amounts recorded at December 31, 2017.

F-27

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2018
(In thousands, except share and per share data)


Income Taxes


The provision for income taxes consists of the following:


 2019 2018 2017
Current:    
Federal$17,319
 $16,572
 $28,556
State4,925
 3,559
 4,043
 22,244
 20,131
 32,599
Deferred:    

Federal5,561
 7,194
 (11,860)
State1,207
 870
 (457)
 6,768
 8,064
 (12,317)
 $29,012
 $28,195
 $20,282

 2018 2017 2016
   (As Adjusted) (As Adjusted)
Current:     
Federal$16,572
 $28,556
 $24,139
State3,559
 4,043
 3,052
 20,131
 32,599
 27,191
Deferred:     
Federal7,194
 (11,860) 3,145
State870
 (457) 269
 8,064
 (12,317) 3,414
 $28,195
 $20,282
 $30,605

The tax benefit associated with the exercise of stock options and the vesting of non-vested shares recorded to additional paid in capital during the year ended December 31, 2016 was $1,732 and is reflected as an increase in additional paid-in capital in the accompanying consolidated statements of shareholders’ equity. For 2018 and 2017, FASB guidance required the recognition of the income tax effects of awards in the income statement when the awards vest or are settled thus eliminating additional paid in capital ("APIC") pools.

The historical income tax expense differs from the amounts computed by applying the federal statutory rate of 21.0% for 2019 and 2018 and 35.0% for 2017 and 2016 to income before income taxes as follows:
 2019
2018
2017
Tax expense at the statutory rate$24,383
 $25,252
 $37,637
State income taxes, net of federal benefit4,843
 3,685
 2,339
Share-based compensation(587) (50) (366)
Qualified stock options34
 12
 32
Other permanent differences189
 150
 252
Section 162(m) limitation421
 13
 
Deferred tax asset valuation allowance
 35
 78
Federal qualified property deductions
 
 (2,075)
Federal income tax credits(183) (207) (58)
Non-taxable acquisitions
 
 (568)
Rate impact on deferred tax liabilities
 
 (15,901)
Other(88) (695) (1,088)
 $29,012
 $28,195
 $20,282

 2018 2017 2016
   (As Adjusted) (As Adjusted)
Tax expense at the statutory rate$25,252
 $37,637
 $20,399
State income taxes, net of federal benefit3,685
 2,339
 2,229
Share-based compensation(50) (366) 
Qualified stock options12
 32
 (88)
Other permanent differences163
 252
 474
TQI goodwill impairment
 
 8,990
Deferred tax asset valuation allowance35
 78
 (2)
Federal qualified property deductions
 (2,075) (1,311)
Federal income tax credits(207) (58) 
Non-taxable acquisitions
 (568) 
Rate impact on deferred tax liabilities
 (15,901) 
Other(695) (1,088) (86)
 $28,195
 $20,282
 $30,605


    


F-28F-30

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 20182019
(In thousands, except share and per share data)


Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax purposes. Significant components of the Company’s deferred tax liabilities and assets are as follows:

December 31,
2018
 December 31,
2017
  (As Adjusted)December 31,
2019
 December 31,
2018
Deferred tax assets:      
Accrued expenses$10,362
 $8,228
$8,454
 $10,362
Allowance for doubtful accounts535
 777
539
 535
Operating lease obligations38,822
 
Share-based compensation3,526
 3,002
3,881
 3,526
Accruals for income tax contingencies217
 251
185
 217
Net operating loss carryforwards2,906
 4,733
1,089
 2,906
Total deferred tax assets17,546
 16,991
52,970
 17,546
Valuation allowance(395) (360)(395) (395)
Total deferred tax assets, net of valuation allowance17,151
 16,631
52,575
 17,151
Deferred tax liabilities:      
Tax over book depreciation25,606
 19,402
26,816
 25,606
Prepaid expenses deductible when paid4,356
 3,902
Operating lease right-of-use assets38,822
 
Goodwill16,036
 13,913
Intangible assets10,904
 11,108
10,487
 10,904
Prepaid expenses deductible when paid3,902
 3,460
Goodwill13,913
 11,741
Total deferred tax liabilities54,325
 45,711
96,517
 54,325
Net deferred tax liabilities$(37,174) $(29,080)$(43,942) $(37,174)


Total cash income tax payments, net of refunds, during fiscal years 20182019, 20172018 and 20162017 were $20,121, $21,064 and $36,110, and $10,628, respectively.


The Company has considered the weight of all available evidence in determining the need for a valuation allowance against each of the Company’s various deferred tax assets and believes the Company’s history of income is a significant weight of evidence supporting the realization of all of the Company’s federal and most state deferred tax assets. In addition, the Company believes all existing deferred tax liabilities will reverse in a manner that generates enough taxable income to realize an offsetting amount of deferred tax assets. Given the historical positive performance of the Company for having more than ten consecutive years of profitability, the Company expects to fully utilize the vast majority of its deferred tax assets and has concluded that the only valuation allowance needed relates to state net operating loss carryforwards, as noted below.


As a result of the Towne acquisition, the Company has approximately $2,000, $10,258 $18,586 and $27,050$18,586 of federal net operating losses as of December 31, 2019, 2018 2017 and 20162017 respectively, that will expire between 2020 and 2030. The Company expects to be able to fully utilize these federal net operating losses before they expire.


At December 31, 2019, 2018 and 2017, the Company had state net operating loss carryforwards of $16,926, $18,148 and $18,126, respectively that will expire between 20182019 and 2030. Also, the use of these state net operating losses is limited to the future taxable income of separate legal entities. Based on expectations of future taxable income, management believes that it is more likely than not that the results of operations for certain separate legal entities will not generate sufficient taxable income to realize portions of these net operating loss benefits for state loss carryforwards.  As a result, a valuation allowance has been provided for the state loss carryforwards for these specific legal entities. The valuation allowance on these state loss carryforwards did not change during 2019, and increased $35 during 2018 and $78 during 2017.







F-29F-31

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 20182019
(In thousands, except share and per share data)


Income Tax Contingencies


The Company, or one of its subsidiaries, files income tax returns in the U.S. federal jurisdiction, various states and Canada. With a few exceptions, the Company is no longer subject to U.S. federal, state and local, or Canadian examinations by tax authorities for years before 2012.
     
A reconciliation of the beginning and ending amount of unrecognized tax benefit is as follows:


 Liability for
 Unrecognized Tax
 Benefits
Balance at December 31, 2016582
Reductions for settlement with state taxing authorities(14)
Additions for tax positions of prior years400
Additions for tax positions of current year366
Balance at December 31, 20171,334
Reductions for settlement with state taxing authorities(271)
Reductions for tax positions of prior years(40)
Additions for tax positions of current year35
Balance at December 31, 20181,058
Reductions for settlement with state taxing authorities(99)
Additions for tax positions of current year28
Balance at December 31, 2019$987

 Liability for
 Unrecognized Tax
 Benefits
Balance at December 31, 2015$773
Reductions for settlement with state taxing authorities(247)
Additions for tax positions of current year56
Balance at December 31, 2016582
Reductions for settlement with state taxing authorities(14)
Additions for tax positions of prior years400
Additions for tax positions of current year366
Balance at December 31, 20171,334
Reductions for settlement with state taxing authorities(271)
Reductions for tax positions of prior years(40)
Additions for tax positions of current year35
Balance at December 31, 2018$1,058


Included in the liability for unrecognized tax benefits at December 31, 2019 and December 31, 2018 and December 31, 2017 are tax positions of $1,058$987 and $1,334,$1,058, respectively, which represents tax positions where the realization of the ultimate benefit is uncertain and the disallowance of which would affect the Company’s annual effective income tax rate.


In addition, at December 31, 2019 and December 31, 2018, and December 31, 2017, the Company had accrued penalties associated with unrecognized tax benefits of $61$104 and $105,$61, respectively.  At December 31, 20182019 and December 31, 2017,2018, the Company also had accrued interest associated with unrecognized tax benefits of $214 and $143, and $201, respectively.  


6.        Operating Leases


As of January 1, 2019, the Company adopted ASU 2016-02, Leases, which required the Company to recognize a right-of-use asset and a corresponding lease liability on its balance sheet for most leases classified as operating leases under previous guidance. The Company adopted the standard using the modified retrospective approach as of January 1, 2019 and comparative financial statements have not been presented as allowed per the guidance.

The Company elected several of the practical expedients permitted under the transition guidance within the new standard. The package of practical expedients elected allowed the Company to carryforward its conclusions over whether any existing contracts contain a lease, to carryforward historical lease classification, and to carryforward its evaluation of initial direct costs for any existing leases. In addition, the Company elected the practical expedients to combine lease and non-lease components and to keep leases with an initial term of 12 months or less, after the consideration of options, off the balance sheet. For these leases with an initial term of 12 months or less, after the consideration of options, the Company recognized the corresponding lease expense on a straight-line basis over the lease term. These practical expedients have been elected for all leases and subleases and will be applied on a go-forward basis.

A contract is or contains a lease if the contract conveys the right to control the use of an identified asset for a period of time in exchange for consideration. An entity controls the use of the identified asset if both of the following are true: (1) the entity obtains the right to substantially all of the economic benefits from use of the identified asset and (2) the entity has the right to

F-32

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

direct the use of the identified asset. For the years ended December 31, 2019, 2018 and 2017, the Company leased facilities and equipment under operating and finance leases.

The Company leases certainsome of its facilities under noncancellable operating leases that expire in various years through 2026. Certain leases may be renewed for periods varying from one1 to ten10 years.  The Company has entered into or assumed through acquisition several equipment operating leases for assets including tractors, straight trucks and trailers with original lease terms between three2 and five6 years.  These leases expire in various years through 20232025 and certain leases may not be renewed beyondfor periods varying from 1 to 3 years. 

Primarily through acquisitions, the original term. Company assumed equipment leases that met the criteria for classification as a finance lease.  In conjunction with the acquisition of O.S.T. in July 2019, discussed further in Note 2, Acquisitions, Goodwill and Other Long-Lived Assets, the Company assumed finance leases with remaining lease terms between 2 and 7 years. These leases expire in various years through 2025 with no options to renew.  All other finance leases are not considered material to the Company's financial statements for the years ended December 31, 2019, 2018 and 2017. The finance leased equipment is being amortized over the shorter of the lease term or useful life. This amortization is included in depreciation and amortization expense.


The Company also subleases certain facility leases to independent third parties; however, as the Company is not relieved of its primary obligation under these leases, these assets are included in the right-of-use lease assets and corresponding lease liabilities as of December 31, 2019. Sublease rental income was $2,154, $1,724 and $1,923 in 2019, 2018 and $1,517 in 2018, 2017, and 2016, respectively.  In 2019,2020, the Company expects to receive aggregate future minimum rental payments under noncancellable subleases of approximately $1,155.$1,505.  Noncancellable subleases expire between 2020 and 2024.

For leases and subleases with terms greater than 12 months, the Company recorded the related right-of-use asset as the balance of the related lease liability, adjusted for any prepaid or accrued lease payments. Unamortized initial direct costs and lease incentives were not significant as of December 31, 2019. The lease liability was recorded at the present value of the lease payments over the term. Many of the Company's leases include rental escalation clauses, renewal options and/or termination options that were contemplated in the determination of lease payments when appropriate. As of December 31, 2019, the Company was not reasonably certain of exercising any renewal options. Further, as of December 31, 2019, it was reasonably certain that all termination options would not be exercised. As such, there were no adjustments made to its right-of-use lease assets or corresponding liabilities as a result. In addition, the Company does not have any leases with residual value guarantees or material restrictions or covenants as of December 31, 2019.

The Company did not separate lease and 2021.nonlease components of contracts for purposes of determining the right-of use lease asset and corresponding liability. Additionally, variable lease and variable nonlease components were not contemplated in the calculation of the right-of-use asset and corresponding liability. For facility leases, variable lease costs include the costs of common area maintenance, taxes, and insurance for which the Company pays its lessors an estimate that is adjusted to actual expense on a quarterly or annual basis depending on the underlying contract terms. For equipment leases, variable lease costs may include additional fees for using equipment in excess of estimated annual mileage thresholds. Leasehold improvements were also excluded from the calculation of the right-of-use asset and corresponding liability. Leasehold improvements are recorded as an asset at cost and are amortized over the shorter of the estimated useful life or the initial term of the lease.

In addition, the Company holds contracts with independent owner-operators. These contracts explicitly identify the tractors to be operated by the independent owner-operators and therefore, the Company concluded that these represent embedded leases. However, the contract compensation is variable based upon a rate per shipment and a rate per mile. As such, these amounts are excluded from the calculation of the right-of-use lease asset and corresponding liability and are instead disclosed as part of variable lease costs below. Costs incurred for independent owner-operators in accordance with these embedded leases are included in purchased transportation on the Company's Statements of Comprehensive Income, totaling $358,185, $316,147 and $317,452 for the years ended December 31, 2019, 2018 and 2017, respectively.


When available, the Company uses the rate implicit in the lease or sublease to discount lease payments to present value; however, most of our leases do not provide a readily determinable implicit rate. Therefore, the Company must estimate its incremental borrowing rate to discount the lease payments based on information available at lease commencement. The incremental borrowing rate is defined as the rate of interest that the Company would have to pay to borrow, on a collateralized basis and over a similar term, an amount equal to the lease payments in a similar economic environment. If using the Company’s incremental borrowing rate, management has elected to utilize a portfolio approach and applies the rates to a portfolio of leases with similar

F-30F-33

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 20182019
(In thousands, except share and per share data)


Future minimum rental payments under noncancellable operating leases with initial or remaining terms in excess of one year consistedunderlying assets and terms. Upon adoption of the new lease standard, discount rates used for existing leases were established at January 1, 2019.

The following attable summarizes the Company's lease costs for the year ended December 31, 2018:2019 and related information:
 Year ended
 December 31,
2019
Lease cost 
Finance lease cost: 
Amortization of right-of-use assets$1,019
Interest on lease liabilities129
Operating lease cost59,012
Short-term lease cost12,056
Variable lease cost373,181
Sublease income2,154
Total lease cost$447,551
  
Other information 
Cash paid for amounts included in the measurement of lease liabilities: 
Operating cash flows from finance leases$129
Operating cash flows from operating leases$57,589
Financing cash flows from finance leases$946
Right-of-use assets obtained in exchange for new finance lease liabilities$8,188
Right-of-use assets obtained in exchange for new operating lease liabilities$202,278
Weighted-average remaining lease term - finance leases (in years)4.6
Weighted-average remaining lease term - operating leases (in years)3.8
Weighted-average discount rate - finance leases3.4%
Weighted-average discount rate - operating leases4.0%


The table below reconciles the undiscounted cash flows for each of the next five years and total of the remaining years to the lease liabilities recorded on the balance sheet as of December 31, 2019:

Payment Due PeriodOperating LeasesFinance Leases
2020$61,804
$1,611
202146,755
1,610
202231,918
1,342
202322,088
1,200
202414,775
798
Thereafter7,351
268
Total minimum lease payments184,691
6,829
Less: amount of lease payments representing interest(32,551)(499)
Present value of future minimum lease payments152,140
6,330
Less: current portion of lease obligations(50,615)(1,421)
Long-term lease obligations$101,525
$4,909



F-34

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)
2019$51,380
202040,999
202129,598
202216,612
20239,234
Thereafter11,459
Total$159,282


As of December 31, 2019, the Company has certain obligations to lease tractors, which will be delivered throughout 2020. These leases are expected to have terms of approximately 3 to 4 years and are not expected to materially impact the Company's right-of-use lease assets or liabilities as of December 31, 2019.

7.        Commitments and Contingencies


From time to time, the Company is party to ordinary, routine litigation incidental to and arising in the normal course of business.  The Company does not believe that any of these pending actions, individually or in the aggregate, will have a material adverse effect on its business, financial condition, results of operations or cash flows.
    
The primary claims in the Company’s business relate to workers’ compensation, property damage, vehicle liability and employee medical benefits. Most of the Company’s insurance coverage provides for self-insurance levels with primary and excess coverage which management believes is sufficient to adequately protect the Company from catastrophic claims. Such insurance coverage above the applicable self-insurance levels continues to be an important part of the Company's risk management process.
In the opinion of management, adequate provision has been made for all incurred claims up to the self-insured limits, including provision for estimated claims incurred but not reported.

The Company estimates its self-insurance loss exposure by evaluatingis responsible for the meritsfirst $7,500 per incident until it meets the $6,000 aggregate deductible for incidents resulting in claims between $3,000 and circumstances surrounding individual known$5,000 and the $2,500 aggregate deductible for incidents resulting in claims between $5,000 and by performing hindsight and actuarial analysis$10,000. During the year ended December 31, 2019, the Company recorded a $7,500 reserve for pending vehicular claims related to determine an estimate of probable losses onone incident. Although these claims incurred but not reported.  Such losses should be realized immediately asare still developing, the events underlyingCompany has recorded reserves for the claims have already occurred asup to its self-insured retention limit of $7,500 and therefore, no further impact to the balance sheet dates. Company’s operating results is expected.


Because of the uncertainty of the ultimate resolution of outstanding claims, as well as uncertainty regarding claims incurred but not reported, it is possible that management’s provision for these losses could change materially in the near term. However, no estimate can currently be made of the range of additional loss that is at least reasonably possible.
 
As of December 31, 2018,2019, the Company had commitments to purchase trailers and forklifts for approximately $14,305$6,376 during 2019.2020. 


8.        Employee Benefit Plan
 
The Company has a retirement savings plan (the “401(k) Plan”). The 401(k) Plan is a defined contribution plan whereby employees who have completed 90 days of service, a minimum of 1,000 hours of service and are age 21 or older are eligible to participate. The 401(k) Plan allows eligible employees to make contributions of 2.0% to 80.0% of their annual compensation. For all periods presented, employer contributions were made at 25.0% of the employee’s contribution up to a maximum of 6.0% of total annual compensation, except where government limitations prohibit.
    
Employer contributions vest 20.0% after two years of service and continue vesting 20.0% per year until fully vested. The Company’s matching contributions expensed in 20182019, 20172018 and 20162017 were approximately $1,713, $2,004, $1,713 and $1,441 and $1,056, respectively.




F-31

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2018
(In thousands, except share and per share data)

9.        Financial Instruments


Off Balance Sheet Risk


At December 31, 2018,2019, the Company had letters of credit outstanding totaling $10,650.$13,970.



Fair Value of Financial Instruments


The following methods and assumptions were used by the Company in estimating its fair value disclosures for financial instruments:


Accounts receivable and accounts payable: The carrying amounts reported in the balance sheet for accounts receivable and accounts payable approximate their fair value based on their short-term nature.



F-35

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)

Revolving credit facility: The Company’s revolving credit facility and term loan bearbears variable interest rates plus additional basis points based upon covenants related to total indebtedness to earnings. As the term loanrevolving credit facility bears a variable interest rate, and there have been no significant changes to our credit rating, the carrying value approximates fair value.

The fair value estimates of earn-outs are discussed in Note 4, Acquisitions and Long-Lived Assets.

Using interest rate quotes and discounted cash flows, the Company estimated the fair value of its outstanding capitalfinance lease obligations as follows:
 December 31,
2019
 December 31,
2018
 Carrying Value Fair Value Carrying Value Fair Value
Finance lease obligations$6,330
 $6,318
 $363
 $374

 December 31,
2018
 December 31,
2017
 Carrying Value Fair Value Carrying Value Fair Value
Capital lease obligations$363
 $374
 $724
 $744


The carrying value of the finance lease obligations are included within the Equipment section of Property and equipment on the Company’s Consolidated Balance Sheet. The Company's fair value estimates for the above financial instruments are classified within level 3 of the fair value hierarchy as defined in the FASB Codification.


10.        Segment Reporting
 
Effective September 1, 2018, Thomas Schmitt was named the Company's President and Chief Executive Officer. Mr. Schmitt is the Company's Chief Operating Decision Maker ("CODM") and is primarily responsible for allocating resources to and assessing the performance of the Company's segments. As a result of this change in leadership, the Company revisited its strategy. Due to this change in leadership and the implementation of a new strategy, Management changed how it evaluates and manages the business effective in the fourth quarter of 2019 and classifies our services into 3 reportable segments: Expedited Freight, Intermodal and Pool Distribution. The results of our previous Expedited LTL and TLS segments have been consolidated into our Expedited Freight segment. This classification is consistent with how the CODM makes decisions about resource allocation and assesses the Company's performance. The Company has four reportablerecast its financial information and disclosures for the prior period to reflect the segment disclosures as if the current presentation had been in effect throughout all periods presented. For financial information relating to each of our business segments, based on information availablesee Note 10, Segment Reporting to and used by the chief operating decision maker.  our Consolidated Financial Statements.

Expedited LTLFreight operates a comprehensive national network that providesto provide expedited regional, inter-regional and national LTL services. Expedited Freight offers customers local pick-up and delivery and other services including final mile, services. The TLS segment provides expedited truckload, shipment consolidation and deconsolidation, warehousing, customs brokerage dedicated fleetand other handling. Included within the $988,757 of Expedited Freight revenue for the year end December 31, 2019 are defined services including Network revenue of $676,911, Truckload revenue of $184,663, Final Mile revenue of $100,555 and high security and temperature-controlled logistics services. Theother revenue of $26,628. Intermodal segment primarily provides first- and last-mile high value intermodal container drayage services both to and from seaports and railheads. Pool Distribution provides high-frequency handling and distribution of time sensitive product to numerous destinations.


Except for certain insurance activity, the accounting policies of the segments are the same as those described in the summary of significant accounting policies disclosed in Note 1. For workers compensation and vehicle claims each segment is charged an insurance premium and is also charged a deductible that corresponds with our corporate deductibles disclosed in Note 1. However, any losses beyond our deductibles and any loss development factors applied to our outstanding claims as a result of actuary analysis are not passed to the segments, but recorded at the corporate level within Eliminations and Other.


Segment data includes intersegment revenues.  Costs of the corporate headquarters and shared services are allocated to the segments based on usage. The expense associated with shared operating assets, such as trailers, areis allocated between operating segments based on usage. However, the carrying value of the asset's basis areis not allocated. The Company evaluates the performance of its segments based on income from operations.  The Company’s business is conducted in the U.S. and Canada.
     
    


F-32F-36

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 20182019
(In thousands, except share and per share data)


The following tables summarize segment information about results from operations and assets used by the chief operating decision maker of the Company in making decisions regarding allocation of assets and resources as of and for the years ended December 31, 2019, 2018 2017 and 2016.   2017.


Year ended December 31, 2018 Expedited LTL Truckload Premium Services Pool Distribution Intermodal Eliminations & Other Consolidated
Year ended December 31, 2019 Expedited Freight Intermodal
Pool Distribution
Eliminations & Other
Consolidated
External revenues $740,332
 $186,114
 $193,690
 $200,750
 $
 $1,320,886
 $985,697
 $217,606

$207,092

$

$1,410,395
Intersegment revenues 7,230
 6,468
 427
 256
 (14,381) 
 3,060
 105

297

(3,462)

Depreciation and amortization 22,523
 6,429
 6,900
 6,329
 2
 42,183
Depreciation 22,993
 3,086

4,884

(67)
30,896
Amortization 4,336
 5,848
 1,029
 
 11,213
Share-based compensation expense 7,761
 696
 453
 984
 655
 10,549
 8,628
 1,801

644

834

11,907
Interest expense 1
 (21) 
 58
 1,745
 1,783
 
 142



2,569

2,711
Income (loss) from operations 96,385
 5,055
 5,870
 23,266
 (8,545) 122,031
 101,065
 23,679

7,275

(13,196)
118,823
Total assets 478,888
 71,163
 64,306
 167,002
 (21,144) 760,215
 713,527
 206,576

115,638

(44,863)
990,878
Capital expenditures 38,520
 190
 2,729
 854
 
 42,293
 22,179
 717

5,313



28,209


Year ended December 31, 2017 (As Adjusted) Expedited LTL Truckload Premium Services Pool Distribution Intermodal Eliminations & Other Consolidated
Year ended December 31, 2018 (As Adjusted) Expedited Freight Intermodal
Pool Distribution
Eliminations & Other
Consolidated
External revenues $652,304
 $194,402
 $168,194
 $154,446
 $
 $1,169,346
 $926,446
 $200,750

$193,690

$

$1,320,886
Intersegment revenues 3,534
 7,350
 289
 238
 (11,411) 
 4,678
 256

427

(5,361)

Depreciation and amortization 22,103
 6,328
 6,773
 5,848
 3
 41,055
Depreciation 25,453
 1,719

5,871

2

33,045
Amortization 3,499
 4,610
 1,029
 
 9,138
Share-based compensation expense 6,776
 378
 387
 562
 
 8,103
 8,457
 984

453

655

10,549
Interest expense 3
 2
 
 48
 1,156
 1,209
 (20) 58



1,745

1,783
Income (loss) from operations 87,969
 3,215
 6,378
 12,963
 (1,768) 108,757
 101,440
 23,266

5,870

(8,545)
122,031
Total assets 440,823
 65,829
 55,970
 149,150
 (19,150) 692,622
 550,051
 167,002

64,306

(21,144)
760,215
Capital expenditures 36,650
 33
 1,068
 514
 
 38,265
 38,710
 854

2,729



42,293


Year ended December 31, 2017 (As Adjusted) Expedited Freight Intermodal
Pool Distribution
Eliminations & Other
Consolidated
External revenues $846,706
 $154,446

$168,194

$

$1,169,346
Intersegment revenues 3,701
 238

289

(4,228)

Depreciation 23,260
 1,867

5,732

3

30,862
Amortization 5,171
 3,981
 1,041
 
 10,193
Share-based compensation expense 7,154
 562

387



8,103
Interest expense 5
 48



1,156

1,209
Income (loss) from operations 91,184
 12,963

6,378

(1,768)
108,757
Total assets 506,652
 149,150

55,970

(19,150)
692,622
Capital expenditures 36,683
 514

1,068



38,265

Year ended December 31, 2016 ( As Adjusted) Expedited LTL Truckload Premium Services Pool Distribution Intermodal Eliminations & Other Consolidated
External revenues $593,472
 $179,989
 $151,245
 $105,504
 $
 $1,030,210
Intersegment revenues 3,067
 1,018
 607
 160
 (4,852) 
Depreciation and amortization 21,919
 6,441
 5,975
 3,876
 (1) 38,210
Share-based compensation expense 7,209
 332
 334
 459
 
 8,334
Impairment of goodwill and other intangible assets 
 42,442
 
 
 
 42,442
Interest expense 1,687
 3
 
 83
 (176) 1,597
Income (loss) from operations 83,142
 (35,409) 3,633
 11,060
 (2,723) 59,703
Total assets 443,077
 53,695
 50,271
 130,295
 (33,290) 644,048
Capital expenditures 37,501
 1,828
 2,637
 220
 
 42,186




F-33F-37

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 20182019
(In thousands, except share and per share data)


11.        Quarterly Results of Operations (Unaudited)


The following is a summary of the quarterly results of operations for the years ended December 31, 20182019 and 20172018
  2019
  March 31 June 30 September 30 December 31
Operating revenue $321,471
 $345,756
 $361,663
 $381,504
Income from operations 24,734
 30,550
 30,689
 32,852
Net income 18,407
 22,330
 22,195
 24,168
         
Net income per share:        
   Basic $0.64
 $0.78
 $0.78
 $0.86
   Diluted $0.64
 $0.78
 $0.78
 $0.85
         
  2018
  March 31 June 30 September 30 December 31
Operating revenue $302,608
 $330,343
 $331,375
 $356,561
Income from operations 24,235
 32,870
 29,879
 35,047
Net income 17,741
 24,298
 22,329
 27,684
         
Net income per share:        
   Basic $0.60
 $0.83
 $0.76
 $0.95
   Diluted $0.60
 $0.82
 $0.76
 $0.95


F-38

Table of Contents
FORWARD AIR CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (Continued)
December 31, 2019
(In thousands, except share and per share data)
  2018
  March 31 June 30 September 30 December 31
Operating revenue $302,608
 $330,343
 $331,375
 $356,561
Income from operations 24,235
 32,870
 29,879
 35,047
Net income 17,741
 24,298
 22,329
 27,684
         
Net income per share:        
   Basic $0.60
 $0.83
 $0.76
 $0.95
   Diluted $0.60
 $0.82
 $0.76
 $0.95
         
  2017
  (As Adjusted)
  March 31 June 30 September 30 December 31
Operating revenue $262,046
 $283,876
 $298,289
 $325,136
Income from operations 23,743
 29,996
 27,176
 27,843
Net income 14,581
 19,666
 18,328
 34,681
         
Net income per share:        
   Basic $0.48
 $0.65
 $0.61
 $1.17
   Diluted $0.48
 $0.65
 $0.61
 $1.16

12.        Subsequent Event

On January 12, 2020, the Company acquired substantially all of the assets of Linn Star Holdings, Inc., Linn Star Transfer, Inc. and Linn Star Logistics, LLC (collectively, “Linn Star”) for $57,200. This transaction was funded using cash flows from operations.

Linn Star is a privately-held Final Mile provider headquartered in Cedar Rapids, Iowa. As part of our Company’s strategic growth plan, the acquisition of Linn Star will increase Forward Final Mile’s capabilities significantly while expanding our footprint with an additional 20 locations. The Company anticipates Linn Star will contribute approximately $90,000 of revenue and $6,300 of operating income on an annualized basis.





Forward Air Corporation
Schedule II — Valuation and Qualifying Accounts
(In thousands)
Col. A Col. B Col. C Col. D Col. E
  
Balance at
Beginning
of Period
 
Charged to
Costs and
Expenses
 
Charged to
Other Accounts
Described
 
Deductions
-Described
 
Balance at
End of
Period
Year ended December 31, 2019          
   Allowance for doubtful accounts $1,309
 $761
 $
 $726
(2) 
$1,344
   Allowance for revenue adjustments (1)
 772
 
 3,342
 3,357
(3) 
757
   Income tax valuation 395
 
 
 
 395
  2,476
 761
 3,342
 4,083
 2,496
Year ended December 31, 2018          
   Allowance for doubtful accounts $2,542
 $139
 $
 $1,372
(2) 
$1,309
   Allowance for revenue adjustments (1)
 464
 
 3,628
 3,320
(3) 
772
   Income tax valuation 360
 35
 
 
 395
  3,366
 174
 3,628
 4,692
 2,476
Year ended December 31, 2017          
   Allowance for doubtful accounts $1,309
 $1,814
 $
 $581
(2) 
$2,542
   Allowance for revenue adjustments (1)
 405
 
 3,055
 2,996
(3) 
464
   Income tax valuation 282
 78
 
 
 360
  1,996
 1,892
 3,055
 3,577
 3,366

Col. A Col. B Col. C Col. D Col. E
  
Balance at
Beginning
of Period
 
Charged to
Costs and
Expenses
 
Charged to
Other Accounts
Described
 
Deductions
-Described
 
Balance at
End of
Period
Year ended December 31, 2018          
   Allowance for doubtful accounts $2,542
 $139
 $
 $1,372
(2) 
$1,309
   Allowance for revenue adjustments (1)
 464
 
 3,628
 3,320
(3) 
772
   Income tax valuation 360
 35
 
 
 395
  3,366
 174
 3,628
 4,692
 2,476
Year ended December 31, 2017          
   Allowance for doubtful accounts $1,309
 $1,814
 $
 $581
(2) 
$2,542
   Allowance for revenue adjustments (1)
 405
 
 3,055
 2,996
(3) 
464
   Income tax valuation 282
 78
 
 
 360
  1,996
 1,892
 3,055
 3,577
 3,366
Year ended December 31, 2016          
   Allowance for doubtful accounts $1,310
 $258
 $
 $259
(2) 
$1,309
   Allowance for revenue adjustments (1)
 1,095
 
 2,020
 2,710
(3) 
405
   Income tax valuation 284
 (2) 
 
 282
  2,689
 256
 2,020
 2,969
 1,996


(1) Represents an allowance for adjustments to accounts receivable due to disputed rates, accessorial charges and other aspects of previously billed shipments.
(2) Represents uncollectible accounts written off, net of recoveries
(3) Represents adjustments to billed accounts receivable

S-1



EXHIBIT INDEX
No. Exhibit
3.1 
3.2 
4.1 
4.2
10.1*
10.2 
10.3*
10.4
10.510.4*
10.6*
10.7*
10.8*
10.9*
10.10*
10.11*
10.12*
10.13*

10.1410.5*
10.1510.6*
10.16*
10.1710.7*
10.18*
10.1910.8 
10.2010.9*
10.2110.10*
10.2210.11*
10.23*
10.24*
10.25*
10.26*
10.2710.12*
10.2810.13*
10.2910.14*
10.3010.15*

10.31
10.16*
10.3210.17*

10.3310.18*
10.3410.19*
10.3510.20*
10.3610.21*
10.3710.22*
10.3810.23*
10.3910.24*
10.4010.25 
10.4110.26*
10.4210.27*
10.4310.28*
10.4410.29*
10.4510.30*
10.4610.31*
10.32
10.33
10.34
10.35

21.1 
23.1 
31.1 
31.2 
32.1 
32.2 
*Denotes a management contract or compensatory plan or arrangement.