UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

(MARK ONE)
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended March 28, 2020April 2, 2022
 OR
TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from ___________ to _____________
 
Commission file number: 1-12696
 
poly-20220402_g1.jpg
Plantronics, Inc.
(Exact name of registrant as specified in its charter)

 
Delaware77-0207692
(State or other jurisdiction of incorporation or organization)(I.R.S. Employer Identification Number)

345 Encinal Street
Santa Cruz,, California95060
(Address of principal executive offices)
(zip code) 

(831) 426-5858(831) 420-3002
(Registrant's telephone number, including area code)
 
Securities registered pursuant to Section 12(b) of the Act:
 
Title of each classTrading SymbolName of each exchange on which registered
COMMON STOCK, $0.01 PAR VALUEPLTPOLYNew York Stock Exchange
 
Securities registered pursuant to Section 12(g) of the Act:
NONE
(Title of Class)





Indicate by check mark if the Registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.  
Yes No

Indicate by check mark if the Registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.   

Yes No
Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.  Yes No
 
Indicate by check mark whether the Registrant has submitted electronically every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the Registrant was required to submit such files). Yes No

Indicate by check mark whether the Registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company.  See the definitions of “large accelerated filer,” “accelerated filer,” and “smaller reporting company” in Rule 12b-2 of the Exchange Act.  (Check one).

Large Accelerated FilerAccelerated Filer
Non-accelerated FilerSmaller Reporting Company
Emerging Growth Company

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.

Indicate by check mark whether the registrant has filed a report on and attestation to its management’s assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report. ☒

Indicate by check mark whether the Registrant is a shell company (as defined in Rule 12b-2 of the Act).  Yes No
 
The aggregate market value of the common stock held by non-affiliates of the Registrant, based upon the closing price of $37.70$25.88 for shares of the Registrant's common stock on September 27, 2019,October 1, 2021, the last trading day of the Registrant’s most recently completed second fiscal quarter as reported by the New York Stock Exchange, was approximately $1,494,433,881.approximately $1,089,670,087.  In calculating such aggregate market value, shares of common stock owned of record or beneficially by officers, directors, and persons known to the Registrant to own more than five percent of the Registrant's voting securities as of September 27, 2019October 1, 2021 (other than such persons of whom the Registrant became aware only through the filing of a Schedule 13G filed with the Securities and Exchange Commission) were excluded because such persons may be deemed to be affiliates.  This determination of affiliate status is for purposes of this calculation only and is not conclusive.
 
As of June 3, 2020, 40,683,561 sharesMay 23, 2022, 43,699,939 shares of common stock were outstanding.
 
DOCUMENTS INCORPORATED BY REFERENCE
Portions of the Registrant's Proxy Statement for its 20202022 Annual Meeting of Stockholders are incorporated by reference into Part III of this Form 10-K. Such proxy statement will be filed with the Securities and Exchange Commission within 120 days of the registrant’s fiscal year ended March 28, 2020.

April 2, 2022.


EXPLANATORY NOTE

As previously disclosed in the Current Report on Form 8-K filed by Plantronics, Inc. (the “Company”) on May 27, 2020, the Company expected that the filing of this Annual Report on Form 10-K for the year ended March 28, 2020 (the “Annual Report”), originally due on May 27, 2020, would be delayed due to disruptions caused by the COVID-19 pandemic. In particular, the Company experienced a sustained decrease in its stock price which resulted in the need to conduct an impairment assessment of the Company's intangible assets, long-lived assets and goodwill. The economic conditions as a result of COVID-19 complicated the analysis required in connection with such impairment assessment, including scenario planning, resulting in the Company needing additional time to complete such assessment.

The Company relied on Release No. 34-88465 issued by the Securities and Exchange Commission on March 25, 2020, pursuant to Section 36 of the Securities Exchange Act of 1934, as amended, to delay the filing of this Report.





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Plantronics, Inc.
FORM 10-K
For the Year Ended March 28, 2020April 2, 2022

TABLE OF CONTENTS
 
 
Plantronics, Poly, the Propeller design, the Poly logo, and Polycom are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective owners.




PART I
 
This Form 10-K is filed with respect to our Fiscal Year 2020. Each of ourPlantronics, Inc.'s (“Poly,” “Company,” “we,” “our,” or “us”) fiscal yearsyear ends on the Saturday closest to the last day of March. The years ended April 2, 2022 (Fiscal years 2020, 2019,Year 2022), April 3, 2021 (Fiscal Year 2021), and 2018 each had 52 weeks and ended on March 28, 2020 March 30, 2019,(Fiscal Year 2020) had 52, 53, and March 31, 201852 weeks, respectively. This Annual Report on Form 10-K is filed with respect to our Fiscal Year 2022.

CERTAIN FORWARD-LOOKING INFORMATION
 
This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, (the “Securities Act”), and Section 21E of the Securities Exchange Act of 1934, as amended, (the “Exchange Act”).  Theseincluding statements may generally be identified by the use of such words as "expect," "anticipate," "believe," "estimate," "intend," "predict," "project,"relating to our intentions, beliefs, projections, outlook, analyses or "will," or variations of such words and similar expressions are based on current expectations and entail variousthat are subject to many risks and uncertainties. SpecificAll of our forward-looking statements are subject to risks and uncertainties relating to our pending merger (the “Merger”) with HP, Inc. (“HP”) pursuant to an Agreement and Plan of Merger (the “Merger Agreement”) dated March 25, 2022, and corresponding impacts on our business, including (i) that the consummation of the Merger with HP is contingent upon the satisfaction of a number of conditions, including stockholder and regulatory approvals, that may be outside of our or HP’s control and that we and HP may be unable to satisfy or obtain or that may delay the consummation of the Merger or cause the parties to abandon the Merger; (ii) while the Merger is pending, we are subject to business uncertainties and contractual restrictions that could harm our financial condition, operating results, and business; (iii) uncertainty about the Merger may adversely affect relationships with our customers, suppliers and employees, whether or not the Merger is completed; (iv) as a result of the Merger, our current and prospective employees could experience uncertainty about their future with us, which may result in key employees departing because of issues relating to such uncertainty or a desire not to remain with HP following the completion of the Merger; (v) litigation has arisen and could continue to arise in connection with the Merger, which could be costly, prevent consummation of the Merger, divert management’s attention and otherwise materially harm our business; and (vi) the ability to complete the Merger is subject to the receipt of consents and approvals from government entities, which may impose conditions that could have an adverse effect on us or could cause us and/or HP to abandon the Merger. Additionally, such forward-looking statements and the associated risks and uncertainties contained within this Form 10-K include, but are not limited to: (i) our beliefs with respect to the length and severity of the COVID-19 (coronavirus) outbreak,pandemic, and its impact across our businesses, our operations and global supply chain, including, (a) the potential impact on our ability to source necessary component parts from key suppliers and volatility in prices, including risks associated with our manufacturers which could continue to negatively affect our profitability and/or market share, (b) our expectations that the virus has caused, and will continue to cause, a shift to a hybrid work environment and that the elevated demand we have experienced in certain product lines, including our Video and Voice devices, will continue over the long term; (ii) risks related to global supply chain disruptions, including continued uncertainty and potential impact on future quarters relating to a shortage of adequate component supply, including integrated circuits and manufacturing capacity, long lead times for raw materials and components, increased costs to us and increased pass-through costs to our customers, increased purchase commitments and a delay in our ability to fulfill orders, including as a result of Russia's conflict with Ukraine, all of which has had, and may continue to have, an increaseadverse impact on our business and operating results and which could continue to negatively affect our profitability and/or market share; (iii) expectations related to our ability to manage profitability and improve margins in light of supply chain challenges, including our efforts to implement productivity improvements in our Tijuana manufacturing facility, while making investments for long-term growth, including investments in strategic alliances and/or acquisitions, in light of the supply chain challenges; (iv) our expectations regarding growth objectives related to our strategic initiatives designed to expand our product and service offerings, including our expectations related to increased demand for our solutions to facilitate hybrid working in and out of offices for our enterprise customers, as well as our expectations related to building strategic alliances and key partnerships with providers of collaboration tools and platforms to drive revenue growth and market share, including expectations related to our expansion of our presence in China; (v) our belief that we will continue to experience increased customer and partner demand including increased demand in collaboration endpoints, and that we will be able to design new product offerings to meet changes in demand due to a global hybrid work from anywhere workforce, (c)environment; (vi) expectations related to our ability to fulfill the backlog generated by supply constraints and to timely supply the number of products to fulfill current and future customer demand including expectations thatin a timely manner to satisfy perishable demand; (vii) risks associated with our dependence on manufacturing operations conducted in our own facility in Tijuana, Mexico will continue productionand through contract manufacturers, original design manufacturers, and suppliers to manufacture our products, to timely obtain sufficient quantities of materials and/or finished products of acceptable quality, at acceptable prices, and in the capacityquantities necessary for us to meet such demand, (d)critical schedules for the impactdelivery of the virus on our distribution partners, resellers, end-user customersown products and services and fulfill our production facilities, includinganticipated customer demand; (viii) risks associated with our ability to obtainsecure critical components from sole source suppliers or identify alternative sourcessuppliers and/or buy component parts on the open market or completed goods in quantities sufficient to meet our requirements on a timely basis, affecting our ability to deliver products and services to our customers; (ix) risks related to increased cost of supply if our production facility orgoods sold, including increased freight and other suppliers are impacted by future shut downs, (e)costs associated with expediting shipment and delivery of high-demand products to key markets in order to meet customer demand; (x) risks associated with passing on increased costs through price increases to customers; (xi) the impact if global or regional economic conditions deteriorate further, on our customers and/or partners, including increased demand for pricing accommodations, delayed payments, delayed deployment plans, insolvency or other issues which may increase credit losses, and (f) the complexity of the forecast analysis, including scenario planning and the design and operation of internal controls; and (ii) our belief that we can manufacture or supply products in a timely manner to satisfy orders; (iii) expectations related to our customers’ purchasing decisions and our ability to match product production to demand, particularly given long lead times and the difficulty of forecasting unit volumes and acquiring the component parts and materials to meet demand without having excess inventory or incurring cancellation charges; (iv)losses; (xii) risks associated with significant andand/or abrupt changes in product demand which increases the complexity of management’s evaluation of potential excess or obsolete inventory; (v) risks associated with the bankruptcy or financial weakness of distributors or key customers, or the bankruptcy of or reduction in capacity of our key suppliers; (vi) risks associated with the potential interruption in the supply of sole-sourced critical components, our ability to move to a dual-source model, and the continuity of component supply at costs consistent with our plans; (vii)(xiii) expectations that our current cash on hand, additional cash generated from operations, together with sources of cash through our credit facility, either alone or in combination with our election to defer debt repayment until after the first quarter of fiscal year 2021 and our election to suspend our dividend payments, will meet our liquidity needs during and following the unknown duration and impact of the COVID-19 pandemic; (viii) expectations relatingrelated to our abilityServices reportable segment revenues, particularly as we introduce next-generation, less complex, product solutions, or as companies shift from on premises to generate sufficient cash flowwork from operationshome options for their workforce, which have resulted and may continue to meetresult in decreased demand for our debt covenants and timely repay all principal and interest amounts drawn under our credit facility as they become due; (ix) risks associated with our channel partners’ sales reporting, product inventories and product sell through since we sell a significant amount of products to channel partners who maintain their own inventory of our products; (x) risk and uncertaintyprofessional, installation and/or managed service offerings; (xiv) expectations related to the potential impact on our stock price and investor confidence as a result of the suspension of our dividend payment; (xi) our efforts to execute to drive sales and
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sustainable profitable revenue growth; (xii)growth, to improve our expectations for new products launches, the timing of their releasesprofitability and their expected impact on future growthcash flow, and on our existing products; (xiii) our belief that our new Partner Program will drive growthaccelerate debt reduction and profitability for both us and our partners through the sale of our product, services and solutions; (xiv)de-levering; (xv) risks associated with forecasting sales and procurement demands, which are inherently difficult, particularly with continuing uncertainty in regional and global economic conditions; (xv) uncertainties attributable to currency fluctuations, including fluctuations in foreign exchange rates and/or new or greater tariffs on our products; (xvi) our expectations regarding our ability to control costs, streamline operations and successfully implement our various cost-reduction activities and realize anticipated cost savings under such cost-reduction initiatives; (xvii) expectations relating to our quarterly and annual earnings guidance,financial projections, particularly as economic uncertainty, dueincluding, without limitation, uncertainty related to the continued impact of COVID-19, the current constraints in our ability to source key components for our products, continued uncertainty in the macro-economic climate and other external factors, puts further pressure on management judgments used to develop forward looking financial guidance and other prospective financial information; (xviii) expectations related to GAAPUnited States generally accepted accounting principles (GAAP) and non-GAAP financial results for the fourth quarter and full Fiscal Year 2020,2022, including total net revenues, adjusted EBITDA,earnings before interest, tax, depreciation, and amortization (EBITDA), tax rates, intangibles amortization, impairment analysis, diluted weighted average shares outstanding, and diluted EPS;earnings per share (EPS); (xix) our expectations of the impact of the acquisition of Polycom as it relates to our strategic vision and additional market and strategic partnership opportunities for our combined hardware, software and services offerings; (xx) our beliefs regarding the UC&C market, market dynamics and opportunities, and customer and partner behavior as well as our position in the market, including risks associated with the potential failure of our UC&C solutions to be adopted with the breadth and speed we anticipate; (xxi) our belief that the increased adoption of certain technologies and our open architecture approach has and will continue to increase demand for our solutions; (xxii) expectations related to the micro and macro-economic conditions in our

domestic and international markets and their impact on our future business; (xxiii) our forecast and estimates with respect to tax matters, including expectations with respect to utilizingthe valuation of our intellectual property or expectations regarding utilization of our deferred tax assets; (xxiv)and (xx) our expectations regarding pending and potential future litigation; and (xxv) our estimates regarding the amount of the goodwill and long-lived asset impairment charges recorded in our fourth quarter results, including the design and operation of internal controls,litigation, in addition to other matters discussed in this Annual Report on Form 10-K that are not purely historical data. Such forward-looking statements are based on current expectations and assumptions and are subject to risks and uncertainties that may cause actual results to differ materially from the forward-looking statements. Factors that could cause actual results and events to differ materially from such forward-looking statements are included, but not limited to, those discussed in Part I, "Item“Item 1A. Risk Factors"Factors of this Annual Report on Form 10-K and other documents we have filed with the SEC.Securities and Exchange Commission (“SEC”). We undertake no obligation to update or revise publicly any forward-looking statements, whether as a result of new information, future events, or otherwise, except as required by applicable law. Given these risks and uncertainties, readers are cautioned not to place undue reliance on such forward-looking statements.

ITEM 1.  BUSINESS

ACQUISITION BY HP INC.

On March 25, 2022, Poly entered into an Agreement and Plan of Merger (the “Merger Agreement”) with HP Inc. (“HP”) and Prism Subsidiary Corp. (“Merger Sub”), a wholly-owned subsidiary of HP, providing for the acquisition of Poly in an all-cash transaction by way of a merger of Merger Sub with and into Poly (the “Merger”), with Poly continuing as a wholly-owned subsidiary of HP. The descriptions of the Merger Agreement and the transactions contemplated thereby contained in this Annual Report are summaries only and are qualified in their entirety by reference to the full text of the Merger Agreement, which is attached as Annex A to the definitive proxy statement on Schedule 14A filed by us with the SEC on May 17, 2022 (the “Definitive Proxy Statement”).

The Merger Agreement and transactions contemplated by the Merger Agreement were approved by Poly's Board of Directors (the “Board”), which further resolved to recommend that Poly stockholders vote to adopt and approve the Merger Agreement. Under the Merger Agreement, at the effective time of the Merger, each issued and outstanding share of Poly’s common stock (except as otherwise set forth in the Merger Agreement) will be canceled and automatically converted into the right to receive $40.00 in cash, without interest and less any applicable withholding taxes.

Completion of the Merger is subject to the satisfaction of certain terms and conditions set forth in the Merger Agreement, including (i) adoption of the Merger Agreement by the requisite affirmative vote of our stockholders; (ii) the absence of any temporary restraining order, preliminary or permanent injunction or other judgment or order issued by a court of competent jurisdiction preventing, prohibiting or making illegal the consummation of the Merger; and (iii) the expiration or termination of the waiting period applicable to the Merger under the United States Hart-Scott Rodino Antitrust Improvements Act of 1976, as amended without the imposition of a burdensome effect (as defined in the Merger Agreement), and the obtaining or making of all consents, approvals and filings required under the competition laws of China, Colombia, the European Union and Mexico and the foreign direct investment law of France, in each case, without the imposition of a burdensome effect. The Merger is expected to close in calendar year 2022, subject to the satisfaction of applicable conditions. Upon consummation of the Merger, Poly will no longer have publicly listed or traded shares, nor will it be a reporting company under the SEC's rules and regulations.

COMPANY BACKGROUND
 
Plantronics, Inc. (“Poly” “Company,” “we,” “our,” or “us”) is a leading global communications technology company that designs, manufactures, and markets integrated communications and collaboration solutions. Poly combines legendarysolutions for professionals. We offer a comprehensive selection of premium audio expertise and powerful video conferencing capabilitiesproducts designed to overcome the distractions, complexitywork in an era where work is no longer a place and distance that make communication inenterprise work forces are increasingly distributed. Our products and outservices are designed and engineered to connect people with high fidelity and incredible clarity. They are professional-grade, easy to use, and work seamlessly with major video and audio-conferencing platforms.

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Our major product categories are Headsets, which includesVoice, Video, and Services. Headsets include wired and wireless communication headsets; Voice Video, and Content Sharing Solutions, which includes open Session Initiation Protocol (“SIP”) and native ecosystem desktop phones, as well as conference room phones and videospeakerphones; Video includes conferencing solutions and peripherals, includingsuch as cameras, speakers, and microphones. All of our solutions are designed to integrate seamlessly with the platform and services of our customers choice in a wide range of Unified Communications & Collaboration ("UC&C"), Unified Communication as a Service ("UCaaS"), and Video as a Service ("VaaS") environments. Our cloud management and analytics software enables IT administrators to configure and update firmware, monitor device usage, troubleshoot, and gain deep understanding of user behavior. In addition, we havemicrophones; Services includes a broad portfolio of Servicesofferings including video interoperability, maintenance and troubleshooting support for our solutions, and hardware devices, as well as professional, hosted, and managed services that are grounded in our deep expertise aimed at helping our customers achieve their goals for collaboration.  As we announced on February 4, 2020,collaboration goals.Additionally, our cloud management and analytics software enables Information Technology (“IT”) administrators to configure and update firmware, monitor device usage, troubleshoot, and gain a deep understanding of user behavior.

All of our solutions are designed to integrate seamlessly with a wide range of Unified Communications & Collaboration (“UC&C”), Unified Communication as a Service (“UCaaS”), and Video as a Service (“VaaS”) platforms, allowing our customers the Company entered into a definitive agreement with Nacon S.A. and closedflexibility to use the transaction on March 19, 2020, completing the salecommunications platform of the Company's Consumer Gaming assets for a net amount that is not material to the Company's consolidated financial statements.their choice.

We primarily sell our products through the Company's own sales team as well as a well-developed global network of distributors and channel partners, including value-added resellers, (VARs), integrators, direct marketing resellers, (DMRs),and service providers, as well as through both traditional and other online resellers.retailers, office supply distributors, and e-commerce channels. We have well-established distribution channels in the Americas, Europe, Middle East, Africa, and Asia Pacific, where use of our products is widespread.  

The Company was originally founded and incorporated as Plantronics in 1961 and became a public company in 1994. In March 2019, the Company changed the name under which it markets itself to Poly. The Company is incorporated in the State of Delaware under the name Plantronics, Inc. and iswas listed on the New York Stock Exchange ("NYSE"(“NYSE”) originally under the ticker symbol "PLT". We operate“PLT.” The Company changed our business as two segments, Products and Services.symbol on the NYSE from "PLT" to "POLY" effective at the open of market trading on May 24, 2021.

Our principal executive office is located at 345 Encinal Street, Santa Cruz, California. Our telephone number is (831) 426-5858.420-3002.  Our Company website is www.poly.com.

In the Investor Relations section of our website, we provide free access to the following filings: Annual Reports on Form 10-K, Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, and all amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act. This access is provided directly or through a link on our website shortly after these documents are electronically filed with, or furnished to, the Securities and Exchange Commission.SEC. In addition, documents regarding our corporate governance, code of conduct, and the charters of the standing committees of our Board of Directors are also accessible in the Investor Relations section of our website.

ACQUISITION

On July 2, 2018, the Company completed the acquisition of all the issued and outstanding shares of capital stock of Polycom, Inc. ("Polycom") for approximately $2.2 billion in stock and cash (the "Acquisition"). As a result of the combination, the Company has become one of the leading global providers of open, standards-based UC&C endpoints for voice, video and content sharing

solutions, as well as a comprehensive line of support and services for the workplace under the Plantronics, Polycom and Poly brands.

The Acquisition was consummated in accordance with the terms and conditions of the Stock Purchase Agreement (the “Purchase Agreement”), dated March 28, 2018, among the Company, Triangle Private Holdings II, LLC (“Triangle”), and Polycom. The Acquisition supports the Company's long-term strategic vision of becoming a global leader in communications and collaboration endpoints and allows us to capture additional opportunities through data analytics and insight services across a broad portfolio of communications endpoints in an environment increasingly moving to the cloud and remote work styles. As such, we believe the Acquisition better positions us with our channel partners, customers, and strategic alliance partners to pursue comprehensive solutions to communication challenges in the marketplace.

Our consolidated financial results for the Fiscal Year ended March 30, 2019, include the financial results of Polycom from July 2, 2018. For more information regarding the Acquisition, refer to Note 4, Acquisition, of the accompanying Notes to Consolidated Financial Statements.

MARKET INFORMATION

General Industry Background
 
Poly operates predominantly in the unified communications industry and focuses on the design, manufacture, and distribution of headsets, voice, video, and content sharing solutions, as well as a comprehensive line of support and service solutions to ensure customer success. We develop enhanced communication products forto work wherever and however work happens: offices, and contact centers, and remote work environments, mobile devices,connecting to tools such as open SIP desktop phones, PCs, Macs, and PCs. Currently, wea variety of mobile devices. We offer our products and services under the poly-20220402_g2.jpg, Plantronics and Polycom brands.

We believe the proliferationend market for professional-grade communications equipment is no longer “home” or “office.” It is “anywhere” and “everywhere,” as the digital transformation of the enterprise continues, creating a corresponding increase in the volume and sophistication of communications requirements, especially high-quality video and collaboration applications across much of people's daily lives makes efficiency, ergonomic comfort, ease of use, interoperability,audio. Existing trends toward remote and safety key factors for our customers' purchasing decisions. We believe important drivers forhybrid work and the increasing adoption of our solutions include:

expansion of business collaboration platforms with integrated web-based video and content collaboration that demand interoperability and to support mobile and remote workers;

virtualization andcommunications have dramatically accelerated, adoption of private, public, and hybrid clouds and the resulting customer desire for cloud management tools;

ease of use and ease of deployment;

work from home or work from anywhere;

global growth of open office environments, small conference and huddle rooms, and the number of mobilecommunications usage scenarios and product needs have permanently multiplied:
The COVID-19 pandemic has served as a critical catalyst to change working habits, worldwide, and acted as a massive accelerant to the digital transformation already reshaping the working world.
We believe this shift will be permanent. Gartner research estimates that “by 2024, remote workers;workers will represent 30% of all employees worldwide… to number nearly 600 million.” Similarly, Frost & Sullivan analysis suggests post-pandemic, the number of remote workers will be six times greater, creating a massive demand for meeting technologies.

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adoptionThe importance of UC&C by smalldurable solutions offering high-fidelity connectivity that are easy to use, work anywhere and medium-sized business (SMBs);everywhere, and are compatible with multiple communications platforms, is paramount to our customers.

Looking ahead, the expansion of both communications applications (e.g., telehealth, government and civil services, education, professional and financial services) and the capabilities of the infrastructure supporting these applications (e.g., 5G network deployments, cloud computing, collaboration software) creates a structural tailwind we believe will create conditions for long-term, sustainable, and durable demand for our products.
continued commitment by organizationsAdditionally, the shift to hybrid work models is accelerating the transition of enterprise customers from on-premises to cloud-based call control platforms, which represents a significant market opportunity for Poly.
Our strategy is to offer best-in-class communications and individualscollaboration solutions to reduce their expensesmeet the needs of customers ranging from the largest companies and carbon footprint by choosing voice, videogovernments in the world to individual professionals. Recent product launches and content collaboration over travel.

our product roadmap reflect this, as does our marketing and distribution strategy. We believe we are uniquely positioned as the UC&C ecosystem partner of choice through our strategic partnerships, support of open standards, innovative technology, multiple delivery modes, and customer-centric go-to-market capabilities.capabilities, while at the same time we are establishing the distribution channels necessary to engage customers at the individual level.

We leverage state-of-the-art technologies in our solutions that can be easily used in conjunction with our strategic partners'partners’ tools and common communication platforms in both personal and enterpriseoffice settings. The increased adoption of technologies such as UC&C, Bluetooth, Voice over Internet Protocol ("VoIP"(“VoIP”), Digital Signal Processing ("DSP"(“DSP”), Digital Enhanced Cordless Telecommunications (“DECT”), and Video-as-a-Service ("VaaS"(“VaaS”), each of which is described below, has contributed to increased demand for our solutions:


UC&C is the integration of voice, data, chat, and video-based communications systems enhanced with software applications and Internet Protocol (IP) networks. It includes more traditional unified communications consisting of on-premise IP telephony, such as e-mail, instant messaging, presence information, audio and video conferencing, and unified messaging; and more modern team collaboration consisting of cloud-based persistent chat and team workspaces, integrated UC and application integrations; as well as browser-based online meetings consisting of integrated audio, video, and web conferencing. UC&C seeks to provide seamless connectivity and user experience for enterprise workers regardless of their location and environment, improving overall business efficiency and providing more effective collaboration among an increasingly distributed workforce.

Bluetooth wireless technology is a short-range communications protocol intended to replace the cables connecting portable and fixed devices while maintaining high levels of security.  The key features of Bluetooth technology are ubiquity, low power, and low cost.  The Bluetooth specification defines a uniform structure for a wide range of devices to connect and communicate with each other.  Bluetooth standard has achieved global acceptance such that any Bluetooth enabled device, almost anywhere in the world, can connect to other Bluetooth enabled devices in proximity.

VoIP is a technology that allows a person to communicate using a broadband internet connection instead of a regular (or analog) telephone line.  VoIP converts the voice signal into a digital signal that travels over the internet or other packet-switched networks and then converts it back at the other end so that the caller can speak to anyone with another VoIP connection or a regular (or analog) phone line.

DSP is a technology that delivers acoustic protection and optimal sound quality through noise reduction, echo cancellation, and other algorithms which improve transmission quality.

DECT is a wireless communications technology that optimizes audio quality, lowers interference with other wireless devices, and digitally encrypts communication for heightened call security.

Video-as-a-Service (VaaS) is the delivery of multiparty or point-to-point videoconferencing capabilities over an IP network by a managed service provider.

Solutions

UC&C audio and video solutions continueconferencing, and unified messaging; and more modern team collaboration consisting of cloud-based persistent chat and team workspaces, integrated UC and application integrations; as well as browser-based online meetings consisting of integrated audio, video, and web conferencing. UC&C seeks to represent our primary focus area. provide seamless connectivity and user experience for enterprise workers regardless of their location and environment, improving overall business efficiency and providing more effective collaboration among an increasingly distributed workforce.
Bluetooth wireless technology is a short-range communications protocol intended to replace the cables connecting portable and fixed devices while maintaining high levels of security. The key features of Bluetooth technology are ubiquity, low power, and low cost. The Bluetooth specification defines a uniform structure for a wide range of devices to connect and communicate with each other. Bluetooth standard has achieved global acceptance such that any Bluetooth enabled device, almost anywhere in the world, can connect to other Bluetooth enabled devices in proximity.
VoIP is a technology that allows a person to communicate using a broadband internet connection instead of a regular (or analog) telephone line. VoIP converts the voice signal into a digital signal that travels over the internet or other packet-switched networks and then converts it back at the other end so that the caller can speak to anyone with another VoIP connection or a regular (or analog) phone line.
DSP is a technology that delivers acoustic protection and optimal sound quality through noise reduction, echo cancellation, and other algorithms which improve transmission quality.
DECT is a wireless communications technology that optimizes audio quality, lowers interference with other wireless devices, and digitally encrypts communication for heightened call security.
VaaS is the delivery of multiparty, or point-to-point, videoconferencing capabilities over an IP network by a managed service provider.

Competitive Strengths
We believe we have a clear understanding of the future of business communications, and we have positioned our portfoliocompany to serve that future: the entirety of our offering, from hardware to software and services, is engineered to meet the communications demands that every enterprise, around the world, will have. We believe the combination of our products and services create the conditions that will allow us to be successful:
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Increasingly distributed, flexible, and digital work forces need competitively priced, well-designed, professional-grade communications equipment. We have expanded our product offering to provide a complete set of solutions which combines hardware with highly innovative sensor technology- headsets, voice, and software functionality, providesvideo - to the ability to reach people usinghybrid worker outfitting a remote workplace, as evidenced by the modelaunch of communicationthe “Studio P Series” line of personal video conferencing solutions.
Our products directly address “hardware-for-anywhere” demand, offering equipment that is most effective, on the device that is most convenient, and with control over when and how people can be reached.set up and used easily by anyone, in home offices or remote workplaces, without consuming time from IT departments. And our tools are platform agnostic. Our solutions have played an increasingly important rolecertified Microsoft Teams, Zoom, and Google desktop phone and video products deliver a native experience that fully integrate which each platform's collaboration features. Our customers don’t “fear the link” in the work-from-home movement as people navigate new noise and connection challenges. With more demand for tele-services, mobile connections, and remote work styles, we believe thattheir calendar, because our UC&C portfolio provides the solutions necessary to connect doctors to patients, educators to students and companies to their employees. We also believe that as we emerge from the COVID-19 pandemic, our UC&Cequipment works seamlessly across multiple platforms, and technology will become baseline requirementsdelivers professional results every time.
The breadth and depth of our product portfolio makes us a one-stop outfitter for those inside and outside the office. We also believe our solutions will be an important part of the UC&C environment through the offering of contextual intelligence, a full portfolio of products designed according to quantitatively researched global work styles, and a unique cloud-based management and insight technology we call Poly Lens.

customers. Our products enhance communications by providing the following benefits:

Smarter workingare sophisticated, with innovative technologies to improve all aspects of collaborative communications: our webcams include finely-tuned optics for brilliant colors and improved productivity through seamlessly connected, high-quality headsets that connect to mobile devices, PC/Macs, and desk phones, allowing users to communicate from their home, traditional workplace or while on-the-go

Face-to-face communication delivered through high quality headsets and specialized video devices that bring people together individually or in groups to share ideas and make decisions in a low-cost and highly efficient manner

Peaceincredible clarity regardless of mind and investment protection delivered through agnostic devices that are not dependent on a specific platform but can easily connect to the majority of the cloud-based or on-premises UC&C platforms in the market today

Best-in-classenvironment, our audio quality delivering clearer conversations on both ends of a call through a variety of features andproducts feature technologies including noise-canceling microphones, DSP, HD Voice, acoustic fencing and more, and we offer a line of fully integrated devices.

Simple user interfaces which enable rapid user adoptionOur products are supported by a global customer service organization. Poly is one of the few vendors with a complete portfolio of products that are supported by a global service organization designed to meet the needs of the largest and drives product loyaltymost demanding governments and differentiation

Wireless freedom allowing peopleenterprise customers. Dependable and reliable communications equipment is critical to multi-task while on calls without cords or cables,any and to easily switch from public to private spaces,every enterprise, and to use computers and mobile devices, including smartphones or other devices, while talking hands-free

Cloud-based management for service providers to remotely monitor and maintain equipment thus reducing support times and costs for their customers

Analytics and insights related to endpoint device usage, communications quality, conversational dynamics, and other similar data our customers desire

Sensor technology that allows calls to be answered automatically when the user wears the headset, switches the audio from the headset to a mobile device when the user removes the headset and, with some softphone applications, updates the user's presence

Voice command and control that allow people to take advantage of voice dialing and/or other voice-based features to make communications and the human/electronic interface more natural and convenient

we provide enterprise-grade support.
Product Segment

Our audio and video solutions are designed to meet the needs of individuals in home offices (from front-line staff to executives), open offices workspaces (such as cubicles for knowledge workers and contact centers), meeting rooms (from huddle rooms to boardrooms), mobile workers (using laptops, mobile phones, and tablets in or out of the office), back-offices (for management, monitoring and analytics of our systems), and other specialtyhighly specialized applications, such as tele-medicine, tele-education and tele-education.  remote management.

We serve these markets through our product categories listed below.below:

Headsets - Within our Headsets category, we offer a broad range of solutions, including corded and wireless versions, stereo and mono, with or without active noise cancellation, and connection options such as USB, Bluetooth, and DECT. Our headsets are ergonomically designed to allow users to wear them for many hours without fatigue or discomfort. Certain models have incorporated advanced artificial intelligence and machine learning software to provide features such as acoustic fencing and noise blocking capabilities.Within our Headsets product category, we offer a broad range of communications audio solutions, including high-end, ergonomically designed headsets, audio processors, and contact center specific solutions.  Our end-users are comprised of enterprise and contact center employees, plus small office, home office, and remote workers. Growth in this market comes from increasing deployment of UC&C solutions and growing awareness of the benefits of using headsets solutions, both corded and wireless.

Contact centersVoice - Our Voice portfolio include open SIP desktop phones, conference phones, and personal speakerphones. Our certified Microsoft Teams, Zoom, and Google desktop phones deliver a native experience that fully-integrates with each platform’s collaboration features. Our desktop phones provide crystal-clear voice quality to users regardless of location. The Trio line of conference phones is a collaboration hub that has a modular approach to high quality audio, video and content sharing solution for rooms of all sizes. Audio-only versions of the Trio are someavailable in multiple sizes and price points. Trio supports native Zoom, Microsoft Teams and Skype for Business interfaces, as well as connectivity to multiple popular voice and video platforms.
Video - Our Video portfolio consists of our most mature customersnew Studio P Series, a family of professional-grade personal video devices for remote work, the Studio USB video bar for small room deployments, the Studio X video bars and are adopting cloudG7500, which share a common Poly platform and can run native applications, like Zoom, Microsoft Teams, and services as enablersGoogle, without the need for digital transformation. Voice is onean external PC. These video solutions represent a complete portfolio designed to meet the needs of workers and IT administrators configuring solutions for a variety of applications from the most important channels for customer satisfaction in an omni-channel model for customer interactionhome office to the boardroom. In addition, we continue to sell our RealPresence Group Series solutions, a portfolio of high-performance, integrator-ready video conferencing systems that can also include the deployments of softphones and web-based UC&C capabilities to help improve productivity and reduce costs.  

Voice Products - power our immersive telepresence video conferencing systems.Our Voice products include open SIP desktop phones (VVX), conference phones (Trio) and Bluetooth speakerphones (Calisto), which serve individuals, small-to-medium businesses and large enterprises making the transition to UC&C. Our Microsoft Teams desktop phones (CCX) deliver native Microsoft Teams experiences fully-integrated with the rest of the Teams' collaboration features. All of our desktop phone devices extend clear HD voice to desktops, home offices, mobile users, and branch sites. Sales of our desktop phones are largely driven from a growing cloud Service Provider channel and strategic partnerships with ecosystem and platform partners seeking to add familiar, but evolved telephony offerings, to meet a wide range of hardware-based voice and video demands. The Trio line of conference phones is a collaboration hub that has a modular approach to high quality audio, video and content sharing solution for rooms of all sizes. Audio only versions of the Trio are available in multiple sizes and price points. Trio supports native Zoom, Microsoft Teams and Skype for Business interfaces as well as connectivity to multiple popular voice and video platforms. The recently-announced Trio C60 adds more flexibility through integration with our latest generation of video solutions for one consistent center-of-table audio and control experience.


Video Products - Our Video products consist of our new portfolio of Studio X video bars and the G7500, which share a common Poly platform and can be used for standards-based video conferencing and can also run native applications, like Zoom and Microsoft Teams, without the need for an external PC. These solutions join our Studio USB-connected video bar as a completely refreshed portfolio of video solutions that meet the needs of rooms of all sizes, from huddle rooms to large multi-use rooms. In addition, we continue to sell our RealPresence Group Series solutions, a portfolio of high-performance, integrator-ready video conferencing systems that also power our immersive telepresence video conferencing systems. Customers have multiple options to incorporate HD data sharing and collaboration into a video conference.

For customers that prefer an on-premises video infrastructure, solution, our RealPresence Clariti solution offersis a powerful collaboration software platform through which customers can createhost audio, video, and content collaboration sessions that can connect withconnecting any device from anywhere. The platform also provides best-in-class interoperability, that allowsallowing any standards-based endpointdevice to connect into Microsoft Skype or Teams platforms without having to replace customer endpoint investments. We also offer a suitebe replaced.
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Table of complementary cloud services that aid management of collaboration endpoints and enable third party cloud services on our devices.Contents

Services Segment

Poly offers a complete suite of services that enablesare designed to ensure our customers and partners to design, deploy, operate and manage our solutions as seamlessly as possible. For example, our Microsoft Teams-specific services help customers oncan make their journey from Skype for Business to Teams. Offered either directly to customers or re-sold through our network of partners, Poly services provide peace-of-mind and ensure high quality deployments and improved customer satisfaction.

modern communications equipment work seamlessly. Our full range of service solutions include professional, managed, and cloud services. Our customers can mix and match different service levels to choosehave the right level of assistance and expertise where and when needed. We provide these services directly, as well as through our channel partners globally. Poly’s Service solutions are inservices smooth the critical path of a customer’sour customers' business process and success and helpprocesses, helping us to create a platform forforge stronger customer relationships. Our Servicesservices solutions help our customers achieve their business goals, maximize their use of communications and collaboration solutions to enable employee productivity, and deliver a differentiated customer experience through:experience.
Support Services - In order to keep UC&C solutions operating continuously, Poly provides maintenance services that include technical assistance center support, software upgrades and updates, parts exchange, on-site assistance, and direct access to engineers for real-time resolution. We also offer an online support portal for customers and a support community where customers can share information and access support 24 hours a day.
Support
Professional Services - Poly’s full suite of professional services enables customers to effectively plan, deploy, and optimize their communications solutions in a UC&C environment. With Poly’s offerings, we and our channel partners help customers each step of the way to more effectively leverage UC&C solutions to transform their businesses.
Managed Services - Our managed services help customers maximize their collaboration investments. Working directly with customers or with our partners to jointly deliver services, our offerings allow customers to outsource day-to-day technology management responsibilities to our team of experts who can provide turn-key solutions as a strategic method to improve operations and accelerate a return on technology investments.
Cloud Services - Our cloud services enable IT administrators to configure devices in advance, monitor during usage, troubleshoot, and perform quick updates. Poly Lens is our next generation cloud-based service that combines seamless management and updating tools with powerful insight into how Poly devices are being used to offer greater control and visibility to IT departments. Poly Lens supports the Poly G7500 and Studio X family of video bars, Studio P Series of personal video devices, Sync family of personal speakerphones, VVX and CCX families of desktop phones, Trio C60 conference phone, as well as a variety of popular headsets.
Training Services - On-going training services for those customers and partners who prefer to self-manage their deployments.

- In order to keep UC&C solutions operating continuously, Poly provides maintenance services that include technical assistance center support, software upgrades and updates, parts exchange, on-site assistance, and direct access to engineers for real-time resolution. We also offer an online support portal for customers and a support community where customers can share information and access support 24 hours a day.

Professional Services - Poly’s full suite of professional services enables customers to effectively plan, deploy, and optimize their communications solutions in a UC&C environment. With Poly’s offerings, we and our channel partners help customers each step of the way to accelerate deployments and adoption of UC&C to transform their businesses.

Managed Services - Our managed services help customers maximize their collaboration investments. Working directly with customers or with our partners to jointly deliver services, our offerings allow customers to outsource day-to-day technology management responsibilities to our team of experts who can provide outsourced turn-key solutions as a strategic method to improve operations and accelerate a return on technology investments.

Cloud Services - Our cloud services enable IT administrators to configure devices in advance, monitor during usage, troubleshoot and perform quick updates. Poly Lens is our next generation cloud-based service that combines seamless management and updating tools with powerful insight into how Poly devices are being used to offer greater control and simplicity to IT departments. Poly Lens supports the new Poly Studio X family of video bars as well as the Poly G7500.

Training Services - On-going training services for those customers and partners who prefer to self-manage their deployments.

FOREIGN OPERATIONS
 
In Fiscal Years 2022, 2021, and 2020, 2019, and 2018,total net revenues outside the U.S. accounted for approximately 52%54%, 53%57%, and 49%52%, respectively, of our total net revenues. RevenuesTotal net revenues derived from foreign sales are generally subject to additional risks, such as fluctuations in exchange rates, increased tariffs, the imposition of other trade restrictions or barriers, adverse global economic conditions, and potential currency restrictions.  In Fiscal Year 2020,2022, consolidated total net revenues were unfavorablyfavorably impacted by fluctuations in exchange rates resulting in a decreasean increase of approximately $14.7$11.9 million in net revenues (net of the effects of hedging).


We continue to engage in hedging activities to limit our transaction and economic exposures, and to mitigate our exchange rate risks.  We manage our economic exposure by hedging a portion of our anticipated Euro ("EUR"(“EUR”) and British Pound Sterling ("GBP"(“GBP”) denominated sales and our Mexican Peso ("MXN"(“MXN”) denominated expenditures, which together constitute the most significant portion of our currency exposure.  In addition, we manage our balance sheet exposure by hedging EUR GBP, and Australian Dollar ("AUD")GBP denominated cash, accounts receivable, and accounts payable balances. Excess foreign currencies not required for local operations are converted into U.S. Dollars ("USD"(“USD”). While our existing hedges cover a certain amount of exposure for Fiscal Year 2021,2023, long-term strengthening of the USD relative to the currencies of other countries in which we sell may have a material adverse impact on our financial results. In addition, our results may be adversely impacted by future changes in foreign currency exchange rates relative to original hedging contracts, which are generally secured 12 months prior.over a 12-month period. See further discussion on our business risks associated with foreign operations under the risk titled, "We are exposed to differences and frequent fluctuations in foreign currency exchange rates, which may adversely affect our revenues, gross profit, and profitability"profitability within Item 1A “Item 1A. Risk Factors in this Annual Report on Form 10-K.

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Further information regarding our foreign operations, as required by Item 101(d) of Regulation S-K, can be found in Note 20,18, Segment Reporting and Geographic Information, of the accompanying Notesnotes to Consolidated the consolidated financial statements included within “Part II. Item 8. Financial Statements inand Supplementary Data” of this Annual Report on Form 10-K.

COMPETITION
 
We compete broadly in the UC&C market, where we have multiple competitors (depending on the product line) on a global basis. These competitors include Avaya Inc., Aver Information, Inc., Cisco Systems, Inc., ClearOne Communications,DTEN, EPOS Group A/S, GN Group, Grandstream Networks, Inc., GN Netcom, Grandstream Networks, Huawei Technologies Co., Ltd., LifeSize Inc.,Huddly, Logitech International S.A., Neat, Sennheiser Communications, Snom Technology GmbH, Vidyo,Neatframe, Inc., Vaddio, LLC, Yamaha Corporation/Revolabs, Inc., Yealink Network Technology Co., Ltd., ZTE Corporation and others. In some cases, we also cooperate and partner with these companies in programs and various industry initiatives. The market for our products is competitive and some of our competitors have greater financial resources than we do, as well as more substantial production, marketing, engineering, and other capabilities to develop, manufacture, market, and sell their products.

Our strategy of offering a best-in-class complete portfolio of UC&C headset, voiceHeadset, Voice and video endpointsVideo solutions faces challenges from competitors, who can also create end-to-end device and service and endpoint solutions,offerings, as well as low costlow-cost competitors in specific categories, or other industry players, who are potentially able to develop unique technology or compete in a specific geography.

For Services, someSome of our partners resell our maintenance and support services, while others sell their own branded services. To the extent that channel partners sell their own services, these partners compete with us; however, they typically purchase maintenance contracts from us to support these services. As we expand our professional services offering, we may compete more directly with partners in the future.

We believe the principal factors to be successful and competitive in each of the markets we serve are as follows:

Understanding emerging trends and new communication technologies, such as UC&C and VaaS, and our ability to react quickly to the opportunities they provide
Reliable supply chain to meet peak demands
Alliances and integration/compatibility with major UC&C vendors
Ability to design, manufacture, and sell products that deliver on performance, style, ease-of-use, comfort, features, sound quality, interoperability, simplicity, price, and reliability
Ability to create and monetize software solutions that provide management and analytics and allow business to improve IT and employee performance through insights derived from our analytics.analytics
Brand name recognition and reputation
Superior global customer service, support, and warranty terms
Global reach, including effective and efficient distribution channels

We believe our products and strategy enable us to compete effectively based on these factors.


RESEARCH AND DEVELOPMENT
 
The success of our new products is dependent on several factors, including identifying and designing products that meet anticipated market demand before it has developed and as it matures, timely development, and introduction of these products, cost-effective manufacturing, quality and durability, acceptance of new technologies, and general market acceptance of the products we develop.  See further discussion regarding our business risks associated with our manufacturersresearch and development under the risk titled, "We face risks associated with developing and marketing our products, including new product development and new product line"lines within Item 1A “Item 1A. Risk Factors in this Annual Report on Form 10-K.

Historically, we have conductedWe conduct most of our research development, and engineeringdevelopment with an in-house staff and a limited use of contractors.  

During Fiscal Year 2020,2022, we developed and introduced innovative products that enabled us to better address changing customer demands and emerging market trends.  Our goal is to bring the right products to customers at the right time, utilizing best-in-class development processes.
 
The products we develop require significant technological knowledge and the ability to rapidly develop the products in intensely competitive and transforming markets. We believe our extensive technological knowledge and portfolio of intellectual property gives us a competitive advantage. We furthermore continually strive to improve the efficiency of our development processes through, among other things, strategic architecting, common platforms, and increased use of software and test tools.

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SALES AND DISTRIBUTION
 
We maintain a worldwide sales force to provide ongoing global customer support and service.  To support our partners in the Enterpriseenterprise market and their customers' needs, we have well-established, two-tiered distribution networks.

Our global channel network includes enterprise distributors, direct and indirect resellers, retailers, network and systems integrators, service providers, wireless carriers, and mass merchants.  

Our distributors, direct and indirect resellers, system integrators, managed service providers, e-commerce partners, telephony and computer equipment providers resellglobal channel network resells our commercial headsets, voice, and video endpoint products and related solutions and services. As we evolve into new markets and product categories, we expect to build relationships in new distribution and marketing models.go-to-market models that best serve our end user customers.

In addition, we have built a strong foundation of alliance partners, which allow existing and future distribution and reseller partners to sell into Microsoft, Zoom, Google, and other service provider environments. Our commercial distribution channel maintains an inventory of our products.  Our distribution of specialty products includes retail, government programs, customer service, hospitality and healthcare professionals. Poly branded headsets are sold through retailers to corporate customers, small businesses, and individuals who use them for a variety of personal and professional purposes. 

Our commercial distributors and retailers represent our first and second largest sales channels in terms of total net revenues, respectively.Two customers, Ingram Micro Group and ScanSource, accounted for 25.0% and 18.4%, respectively, of total net revenues in Fiscal Year 2022. Two customers, Ingram Micro Group and ScanSource, accounted for 19.3% and 19.0%, respectively, of total net revenues in Fiscal Year 2021. Two customers, ScanSource and Ingram Micro Group, accounted forfor 19.8% and 17.3%, respectively, of consolidatedtotal net revenues in Fiscal Year 2020. Two customers, ScanSource and Ingram Micro Group, accounted for 16.0% and 11.4%, respectively, of consolidated net revenues in Fiscal Year 2019. One customer, Ingram Micro Group, accounted for 10.9% of consolidated net revenues in Fiscal Years 2018. 

Some of our products may also be purchased directly from our website at www.poly.com.


We continue to evaluate our logistics processes and implement new strategies to further reduce our transportation costs and improve lead-times to customers. Currently, we have distribution centers in the following locations:

Tijuana, Mexico, which provides logistics services for products destined forshipped to customers in the U.S., Canada, and Latin America regions

Laem Chabang, Thailand, which provides logistics services for products shipped to customers in ourthe Asia Pacific regionsregion, excluding Mainland China

Prague, Czech Republic, which provides logistics services for products shipped to customers in ourthe Europe, Africa and Middle East regions

Suzhou, China, which provideprovides logistics services for products shipped to customers in Mainland China

Melbourne, Australia, which provides logistics services for products shipped to the retail channel in Australia and New Zealand

San Diego, United States, which provides logistics services for products shipped to customers in the Americas Regionregion

With respect to the above locations, we use third party warehouses inThailand and the Czech Republic Thailand, and Australia.are third-party distribution centers. We operate warehouse facilitiesthe distribution centers in Mexico, San DiegoChina and Suzhou.the U.S.

BACKLOG
 
We believe that backlog information is not material to understanding our overall business or estimating future performance and results due to the fact that sales of our products typically have relatively short lead-times. As a result of the COVID-19 pandemic and resulting global shelter-in-place orders creatingshift to a surge in the number of individuals working from home or from remote locations,hybrid work environment, we experienced an increase in demand and backlog, primarily in our Headset product category.which was compounded by the effects of recent global supply-chain constraints. However, the backlog of unfulfilled orders is subject to rescheduling orand in limitedsome cases may be subject to cancellation, especially as we manage through supply-chain constraints, due toincluding shortages in key components, such as semiconductor chips, and COVID-19.
 
MANUFACTURING AND SOURCES OF MATERIALS
 
Our manufacturing operations are conducted throughPoly relies on our facility in Tijuana, Mexico and throughvarious original design and contract manufacturers and original design manufacturers in Laos and China. OurAsia to meet our manufacturing facility in Tijuana, Mexico is approximately 792,300 square feet, that we have owned and have operated for the last 48 years. The manufacturing operations of our Mexico facility consists of materials management, prototyping, assembly, testing, automation, packaging and Americas distribution center operations. The factory and distribution center are located in very close proximity to the US freight port of entry enabling flexible and responsive supply to our primary market. For a further discussion of the business risks associated with our manufacturers see the risk titled, “If our own manufacturing facilities and those of our contract manufacturers, original design manufacturers, suppliers and sub-suppliers are unable or unwilling to timely deliver sufficient quantities of quality materials and components and finished products, our ability to fulfill customer demand may be adversely impacted and our growth, business, reputation and financial condition may be materially adversely affected” within Item 1A Risk Factors in this Annual Report on Form 10-K.needs.

Three global distribution centers serve Asia, Europe and Americas and a fourth smaller distribution center serves China. The locations of all distribution centers are selected to optimize labor costs, duties, tax considerations and customer responsiveness.

We utilize GoerTek, Inc., Celestica Incorporated, Wistron Corporation, and Sercomm Corporation for the majority of our contract manufacturing and original design manufacturing. Our contract manufacturers and original design manufacturers are responsible for all phases of manufacturing from prototyping to production. Together with our contract manufacturers and original design manufacturers we design, specify, test, and monitor products to ensure that they meet the quality requirements and standards our customers demand.

We source components for our products primarily from suppliers in Asia, Mexico, and the U.S., including integrated circuits,semiconductor chips, electrical and mechanical components, and sub-assemblies. A majorityFor most of our hardware products, we have existing alternate or
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dual sources of supply or such sources are readily available. However, we do depend on sole sources for certain of our hardware products.

The combination of our manufacturing and distribution capabilities enables Poly to optimize labor and material costs, adapt to changing trade and tax considerations, strengthen the resilience of our supply chain, and enhance our ability to respond to customer needs.

For a further discussion of the components and sub-assemblies used inbusiness risks associated with our manufacturing operations are obtained, or are reasonably available, from dual-source suppliers, although we do have a numberand sources of sole-source suppliers.


During the fourth quarter ended March 28, 2020, concerns related to the spread of COVID-19 began to create global business disruptions, including disruptions in our operations and creating potential negative impacts on our revenue. Disruptions include interruption in product supply, restrictions on the export or shipment of our products, and temporary closure of supplier and manufacturing facilities. The outbreak has resulted in the shutdown of various manufacturing partners, suppliers, including for approximately 2 weeks at our facility in Tijuana, Mexico. The extent to which COVID-19 will impact our financial results and operations is uncertain. There can be no assurance that the disruptions due to COVID-19 will be resolved in the near term at our facility in Tijuana, Mexico. Related to COVID-19 referencematerials see the risk titled,Disruptions in our supply chain, including the inability of our own manufacturing facilities and those of our contract manufacturers, original design manufacturers, suppliers and sub-suppliers, to provide and/or timely deliver sufficient quantities of key component parts and/or finished products, has adversely impacted, and may continue to adversely impact, our ability to fulfill customer demand which, in turn, has and may continue to adversely impact our growth, business, reputation and financial condition "Adverse or uncertain global and regional economic conditions may materially adversely affect us." within Item 1A 1A. Risk Factorsand Part II. Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations in this Annual Report on Form 10-K.10-K.

For strategic purposes and to mitigate the risk of component shortages for critical and long lead-time components, we may purchase and hold certain inventory. As a result, we may incur inventory carrying costs, obsolescence charges, that result from uncertain product demands.INTELLECTUAL PROPERTY

In addition, a substantial portionWe obtain patent protection for our technologies when we believe it is commercially appropriate.  As of the raw materials, components,April 2, 2022, we had over 2,000 worldwide utility and sub-assemblies useddesign patents in force, expiring between calendar years 2022 and 2047.

We intend to continue to capture rights to our intellectual property by seeking patents on our inventions and protecting trademarks and other IP rights as appropriate. Success will depend, in part, on our ability to obtain patents and preserve other intellectual property rights covering function, manufacture, and design of our products before the U.S. Patent and Trademark Office and a variety of international jurisdictions. We own trademark registrations in the U.S. and in a number of other countries, as well as the names of many of our products and product features. We currently have pending and issued U.S. and foreign trademark applications in connection with our Poly brand name and certain new products and product features. We may seek copyright protection when and where we believe appropriate. We also own a number of domain name registrations and intend to seek more, as business needs require. We further endeavor to protect our trade secrets and other proprietary information through comprehensive security measures, including agreements with our employees, consultants, customers, and suppliers. See further discussion of our business risks associated with intellectual property under the risks titled “Our intellectual property rights could be infringed on by others” and “Patents, copyrights, trademarks, and trade secrets are providedowned by our suppliersthird parties that may make claims or commence litigation based on a consignment basis. allegations of infringement or other violations of intellectual property rightsRefer to “Off Balance Sheet Arrangements and Contractual Obligations”” within “Item 1A. , within Item 7, Management's Discussion and Analysis,Risk Factors in this Annual Report on Form 10-K10-K.

GOVERNMENTAL REGULATIONS

As a public company with global operations, we are subject to various federal, state, local, and foreign laws and regulations that involve matters central to our business. These laws and regulations, which may differ among jurisdictions, include, among others, those related to financial and other disclosures, accounting standards, privacy and data protection, intellectual property, corporate governance, tax, government contracting, trade, antitrust, employment, immigration and travel, import/export, anti-corruption, consumer protection, national security, and environmental regulatory compliance. Many of these laws and regulations are still evolving and could be interpreted or applied in ways that could limit our business or require us to make certain fundamental and potentially detrimental changes to the products and services we offer. For example, the introduction of new products or services in our existing markets and the expansion of our business to other countries may subject us to additional laws and regulations, among others, resulting from the need to obtain additional licenses and approvals to conduct our businesses as envisioned. The processes by which regulatory approvals are obtained from the U.S. and foreign regulatory authorities to market and sell our products are complex, and may require a number of years, depending upon the type, complexity, and novelty of the product candidate, and involve the expenditure of substantial resources for research, development, and testing. Additionally, from time to time, we are also subject to a wide range of reporting requirements, certifications and compliance as prescribed by various federal and state governmental agencies. Expenditures relating to such regulations are made in the normal course of our business and are neither material nor place us at any competitive disadvantage. We do not currently expect that compliance with such laws will require us to make material additional details regarding consigned inventories. We write down inventory items determinedexpenditures, however, there is no assurance that existing or future laws and regulations applicable to be either excess or obsolete to their net realizable value.our operations, products, and services will not have a material adverse effect on our business.

We work collaboratively with our suppliersare subject to various domestic and are membersinternational anti-corruption laws, such as the U.S. Foreign Corrupt Practices Act and the U.K. Bribery Act, as well as other similar anti-bribery and anti-kickback laws and regulations. These laws and regulations generally prohibit companies and their intermediaries from making improper payments to non-U.S. officials for the purpose of Responsible Business Alliance
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obtaining or retaining business. Violations of the Foreign Corrupt Practices Act or other anti-corruption laws or export control, customs, or economic sanctions laws may result in severe criminal or civil sanctions and Responsible Mineral Initiative. We endeavor to promote responsible social and ethical business practices within our company and in our global supply chain. We require all of our suppliers to share this commitment through acknowledgment of our newly refreshed Supplier Code, and with the understanding that any violations may jeopardize their business relationship with Poly. penalties.

We also work with suppliersare subject to promote conflict-free sourcing of all parts and products supplied to us. As membersprovisions of the Responsible Mineral InitiativeDodd-Frank Wall Street Reform and active participants inConsumer Protection Act intended to improve transparency and accountability concerning the working groupssupply of Due Diligence Practices, and China Smelter or Refiner ("SOR") Engagement, we support the RMI’s Responsible Minerals Assurance Process - a program that audits SOR’s due diligence activities to provide information about the country of origin of minerals. We have also conducted further due diligence in accordance with the Organization for Economic Cooperation and Development ("OECD") Due Diligence Guidance for Responsible Supply Chains of Minerals from Conflict-Affected and High Risk Areas (OECD 2016) on those SORs known to or, it is believed may, sourcecertain minerals from the DRC, adjoining countries, or countries considered to be possible smuggling routes of materialsoriginating from the conflict area.zones of the Democratic Republic of the Congo or adjoining countries. We incur costs to comply with the disclosure requirements of this law and other costs relating to the sourcing and availability of minerals used in our products.

We are also subject to laws and regulations governing data privacy in the U.S. and other jurisdictions, such as the General Data Protection Regulation (“GDPR”) in the European Union. Our customers can use certain of our product offerings that provide product management and analytics, such as Poly Lens, that collect, use, and store certain personally identifiable information (“PII”) regarding a variety of individuals in connection with their operations. National, state, and local governments and agencies in the countries in which we or our customers operate have adopted, are considering adopting, or may adopt laws and regulations regarding the collection, use, storage, transfer, processing, protection, and disclosure of PII obtained from individuals. Privacy and data protection laws are particularly stringent, and the costs of compliance with and other burdens imposed by such laws, regulations, and standards, or any alleged or actual violation, may limit the use and adoption of our products and services. Further, complying with privacy laws, regulations, and other obligations relating to privacy, data protection, and information security have caused and will continue to cause us to incur substantial operational costs and may require us to periodically modify our data handling practices. Moreover, compliance may impact demand for our offerings and force us to bear the burden of more onerous obligations in our contracts. Non-compliance could result in proceedings against us by governmental entities or others, could result in substantial fines or other liability, and may otherwise impact our business, financial condition, and operating results.

Our operations also are subject to numerous stringent and complex laws and regulations governing health and safety aspects of our operations, or otherwise relating to human health and environmental protection. In addition to environmental and worker safety regulations, we are subject to regulation by numerous other governmental regulatory agencies, including the U.S. Department of Labor and other state, local, and international bodies regulating worker rights and labor conditions. In addition, we are subject to certain requirements to contribute to retirement funds or other benefit plans and laws in some jurisdictions in which we operate restrict our ability to dismiss employees. Failure to comply with these laws or regulations or to obtain or comply with permits may result in the assessment of administrative, civil and criminal penalties, imposition of remedial or corrective action requirements, and the imposition of injunctions to prohibit certain activities or force future compliance.

Also, we are subject to a variety of laws and regulations relating to import and export controls. Regulations limiting or banning sales from or into certain countries, including China, or to certain companies, have impacted our ability to transact business. These laws and regulations are complex and may change or develop over time, sometimes with limited notice. We may incur significant expenditures in future periods related to compliance, which could restrict our business operations. For example, we are subject to the regulations of the U.S. and certain other jurisdictions in selling or shipping our products and technology outside the U.S. and to foreign nationals, including tariffs, trade protection measures, import or export licensing requirements, sanctions, and other trade barriers, such as U.S. Export Administration regulations and “Entity List” restrictions imposed by the Bureau of Industry and Security (“BIS”) of the U.S. Department of Commerce. In this regard, the U.S. government recently imposed significant new tariffs on China related to the importation of certain product categories following the U.S. Trade Representative’s Section 301 investigation. In addition, effective June 29, 2020, BIS tightened export controls with respect to goods, software, and technology, including increasing the licensing requirements and due diligence expectations that apply to trade with, China, Russia, and Venezuela, when “military end users” or “military end uses” are involved. This rule expands the scope of the licensing requirement by redefining “military end use” more broadly and by increasing the number of products subject to the restriction. In addition, the White House, the Department of Commerce, and other executive branch agencies have implemented additional restrictions and may implement still further restrictions that would affect conducting business with certain Chinese companies. We cannot predict whether these rules and restrictions will be implemented and acted upon by the Biden administration, or modified, overturned, or vacated by legal action. Although we continue to work with our vendors to mitigate our exposure to current or potential tariffs, there can be no assurance that we will be able to offset any increased costs.

The trend in environmental regulation has been to impose increasingly stringent restrictions and limitations on activities that may impact the environment, and thus, any changes in environmental laws and regulations or in enforcement policies that result in more stringent and costly handling, storage, transport, disposal, or remediation requirements could have a material adverse effect on our operations and financial position. See “Environmental, Social and Governance Matters” below for a description of the federal, state, local, and foreign environmental regulations to which we are subject.

For more information on risks related to the laws and regulations to which we are subject, see the relevant discussions throughout “Item 1A, Risk Factors” of this Annual Report on Form 10-K.
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ENVIRONMENTAL, SOCIAL, AND GOVERNANCE MATTERS

We are committed to creating the right kind of long-term impact in the world, not just because it matters to our employees, our customers, and our investors, but because it is part of who we are as a company. We know we are part of a larger global community and make decisions as good stewards of the earth, its resources, and its people.

Our Corporate and Social Responsibility (“CSR”) strategy focuses on the Environmental, Social and Governance (“ESG”) issues that we believe will positively impact our stakeholders and wider society and drive value for our business. The strategy focuses on three key priorities: delivering low carbon solutions, keeping people safe and secure, and being a destination employer. These three pillars are underpinned by strong governance and supported by our deeply ingrained culture, values, and behaviors.

Environmental and Climate Change

We are subject to various federal, state, local, and foreign environmental laws and regulations, including those regulations that are administered by the Occupational Safety and Health Administration of the U.S. Department of Labor and the U.S. Environmental Protection Agency, and other regulations governing the use, discharge, and disposal of hazardous substances in the ordinary course of our manufacturing process. We believe that our current manufacturing and other operations comply, in all material respects, with applicable environmental laws and regulations. We are required to comply, and we believe we are currently in compliance, with the European Union (“EU”) and other Directives on the Restrictions of the use of Certain Hazardous Substances in Electrical and Electronic Equipment (“RoHS”) and on Waste Electrical and Electronic Equipment (“WEEE”) requirements. Additionally, we believe we are compliant with the RoHS initiatives in China and Korea; however, it is possible that future environmental legislation may be enacted, or current environmental legislation may be interpreted to create an environmental liability with respect to our facilities, operations, or products. Moreover, in the U.S., our products are regulated by California's Proposition 65, which requires that clear and reasonable warnings be given to consumers who are exposed to certain chemicals. See further discussion of our business risks associated with environmental legislation under the risk titled, "We are subject to environmental laws and regulations that expose us to a number of risks and could result in significant liabilities and costs" within Item 1A “Item 1A. Risk Factors of this Form 10-K.

INTELLECTUAL PROPERTY
We obtain patent protection for our technologies when we believe it is commercially appropriate.  As of March 28, 2020, we had over 1,500 worldwide utility and design patents in force, expiring between calendar years 2020 and 2045.

We intend to continue seeking patents on our inventions when commercially appropriate. Our success will depend in part on our ability to obtain patents and preserve other intellectual property rights covering the design and operation of our products.  See further discussion of our business risks associated with our intellectual property under the risk titled, "Our intellectual property rights could be infringed on by others, and we may infringe on the intellectual property rights of others resulting in claims or lawsuits. Even if we prevail, claims and lawsuits are costly and time consuming to pursue or defend and may divert management's time from our business"within Item 1A Risk Factors of this Form 10-K.

We own trademark registrations in the U.S. and in a number of other countries, as well as the names of many of our products and product features.  We currently have pending U.S. and foreign trademark applications in connection with our Poly brand name and certain new products and product features, and we may seek copyright protection when and where we believe appropriate.  We also own a number of domain name registrations and intend to seek more as appropriate.  We furthermore attempt to protect our trade secrets and other proprietary information through comprehensive security measures, including agreements with our employees, consultants, customers, and suppliers. See further discussion of our business risks associated with intellectual property under the risk titled "Our intellectual property rights could be infringed on by others, and we may infringe on the intellectual property rights of others resulting in claims or lawsuits. Even if we prevail, claims and lawsuits are costly and time consuming to pursue or defend and may divert management’s time from our business" within Item 1A Risk Factors in this Annual Report on Form 10-K.

We also recognize that climate change is a global emergency that requires urgent action, and we may be subject to new and future requirements relating to climate change laws and regulations. Our California corporate offices have historically experienced, and are projected to continue to experience, climate-related events including wildfires and air quality impacts, power shut-offs associated with wildfire prevention, drought and water scarcity, and warmer temperatures. Although we maintain crisis management and disaster response plans, such events could make it difficult or impossible for us to deliver products and services to our customers and cause us to incur substantial expense.
EMPLOYEES
Our goal is to deliver absolute emissions reductions across Poly, our products, and for our customers. Our new Low Carbon strategy reflects our commitments to measuring, monitoring, and reducing emissions from both our direct (Scopes 1 and 2) and indirect (Scope 3) operations. We are reporting on our progress and performance in reducing energy use and operational carbon emissions, which has been third-party verified. Our goals for energy usage and direct operational emissions reduction targets are as follows: 100% renewable energy used across all global sites by 2030; Carbon neutral emissions for scopes 1 and 2 by 2035; and net zero carbon emissions for scope 3 by 2050.

We also are committed to sustainable product design and perform life-cycle assessments (LCA’s), which include detailed greenhouse gas (“GHG”) emissions profiles for each key stage of development on three of our most popular products. We align these assessments to best practice guidelines and standards including PAS 2050:2011, a publicly available specification that provides a recognized method for assessing the life cycle GHG emissions of products. We use the findings to identify emissions hotspots and improve design where possible.

COVID-19 has been a critical catalyst to changing working habits, and a massive accelerant to the digital transformation already reshaping the working world. It has transformed the way people communicate, dramatically reducing the need for travel in the process. Hundreds of thousands of customers, companies, and institutions around the world use Poly products to come together and collaborate as if they were in the same place. Not only does this save them time and money, but it drastically reduces their impacts on climate change from travel.

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Human Capital Management
 
On March 28, 2020,The future success of our company depends on our ability to engage, attract, hire, motivate, grow, retain, and further develop top talent, including highly skilled technical, management, sales, and marketing personnel. Competition for such talent is intense and the salary, benefits, and other costs to employ the right people may make it difficult to achieve our financial goals. Consequently, our management team, with the support of our Board of Directors (“Board”), have increased focus and efforts in this area, including efforts to raise our employees' ambitions and inspire them to do more and go further, striving to make Poly an inclusive, diverse, accessible, and safe workplace with opportunities for our employees to grow and develop in their careers, supported by contemporary working practices and strong compensation, benefits, and health and wellness programs.

As of April 2, 2022, we employed approximately 6,5846,500 people worldwide, including approximately 3,1382,700 manufacturing/direct labor employees at our shared servicesmanufacturing facility in Tijuana, Mexico. Our employees are based in 39 different countries around the world. Our global work forces consist of diverse, highly skilled talent at all levels. During Fiscal Year 2022, our turnover rate was approximately 26%1.

INFORMATION ABOUT OUR EXECUTIVE OFFICERSInclusion, Diversity, Education and Awareness (IDEA)

We embrace different cultures and perspectives, believing in respect for all human beings. IDEA at Poly is at the very heart of who we are and what we do. We encourage everyone to speak up and constructively challenge and nurture a culture of sensitive curiosity where diverse perspectives are valued and encouraged.

We foster a culture of allyship and growth mindset and are united by our collective purpose and common set of organizational values that are core to our mission and culture. To do that, our employees must feel empowered to bring their authentic selves to work. We lead with inclusion and empower everyone to do their best work as their best selves, regardless of their sex, gender identity or expression, race, age, religious creed, national origin, physical or mental disability, ancestry, color, marital status, sexual orientation, military or veteran status, status as a victim of domestic violence, sexual assault or stalking, medical condition, accessibility needs, genetic information, or any other protected class or category recognized by individual countries laws.

Our employee resource groups (PRIDE, Women’s Leadership Group, Accessibility and Inclusion, Veterans, Parents & Caregivers, and Hue (our under-represented minorities community)) are a critical force within Poly. They tell our story through events and experiences, play a key role in our recruitment strategy, drive an inclusive culture, and ensure that diversity is front and center at Poly.

To help us drive change and make sure the initiatives we create resonate across the globe in every country in which we operate, we created our IDEA Council. This global team collaborates to learn, create, strategize, and make sure our diversity and inclusion programs hit the mark with our employees around the world. They are our ambassadors for all things inclusion and diversity and are our agents of change.

We monitor our progress. We are setting aspirational goals for our executives and functions around changing their demographics using data to drive change. Poly has an organization-wide focus to improve recruitment and retention of women and ethnic minorities. As of April 2, 2022, Poly had the following attributes:

Female %Minority %
Employees48%33%2
Executives333%22%

We believe in a purposeful culture and encourage our employees to support their passions in the workplace, including their desire to create a healthier planet. Our CSR committee helps to ensure we are doing our part as a company, and we provide our employees with time off to volunteer for causes that are important to them. As a product company, we design our products with environmental benefits in mind.

Health, Safety, and Wellness
1 Includes voluntary and involuntary terminations, but excludes manufacturing/direct labor employees in our facility in Tijuana, Mexico.
2 Percentage of U.S. Employees.
3 Executives are employees who report directly to the Chief Executive Officer.
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The health, safety, and wellness of our employees is a priority in which we continue to invest. These investments and the prioritization of employee health, safety (both physical and psychological), and wellness continued to be of particular significance also in Fiscal Year 2022 in light of COVID-19. We provide our employees and their families with access to a variety of innovative, flexible, and convenient health and wellness programs. Program benefits are intended to provide protection and security, so employees can have peace of mind concerning events that may require time away from work or that may impact their financial well-being. Additionally, we provide programs to help support employee physical and mental health by providing tools and resources to help them improve or maintain their health status, encourage engagement in healthy behaviors, and offer choices where possible so they are customized to meet their needs and the needs of their families.

In response to the COVID-19 pandemic, we implemented significant changes that we determined were in the best interest of our employees, as well as the communities in which we operate, in compliance with government regulations. This includes having the vast majority of our employees work from home whenever possible, while implementing additional safety measures for employees continuing critical on-site work. A number of employees critical to maintaining our essential engineering, manufacturing, repair, and logistics functions have continued to work from Poly locations globally. To protect and support our essential team members, we have implemented health and safety measures that included maximizing personal workspaces, changing shift schedules, providing personal protective equipment (PPE), and instituting mandatory screening before accessing buildings, including enhanced safety measures in our Tijuana manufacturing facility, which included those measures noted above, as well as providing COVID-19 vaccines to our employees and their immediate families, as well as other workers, at our manufacturing facility on a voluntary basis free of charge, on-premises medical staff, private bus transportation to and from the facility, routine temperature screenings, and increased sanitation measures.

Total Rewards

Our team is global, and we offer compelling global incentives to reinforce our leadership and performance-driven culture and attract and reward leading talent. We offer global competitive and meaningful total rewards programs that meet the diverse needs of our employees, while also reflecting local market practices.

Our total rewards approach is designed to deliver cash, equity, and benefit programs that are competitive with those offered by leading companies in the technology industry and reflect anticipated local market demands and evolving business needs. Other than the base salary program, all of our cash and equity programs are dependent upon the achievement of individual and company performance. In addition to competitive salaries and bonuses, we grant equity-based compensation to a significant portion of our employees. Equity serves as a key component in attracting, retaining, and motivating our employees. We also provide the opportunity for equity ownership through our employee stock purchase plan.

We provide market aligned benefits that include retirement planning, health care, parental leave, flexible paid time off, and appreciation events for employees. In addition, we offer benefits to support our employees’ physical and mental health by providing tools and resources in areas such as digital training programs to help people improve mental wellbeing, flexible fitness platforms for physical activity, and telehealth services. We also offer a support platform for maternity and family benefits and a caregiver solution providing support for families of children with learning, social, or behavioral challenges in selected locations.

We offer flexible work/life programs that embrace and engage our diverse population. We offer a unique peer to peer recognition program that reinforces our culture, values, leadership and operating principles.

Talent Development

We offer learning and development opportunities that enable our workforce to acquire and expand skills and knowledge and have a meaningful and fulfilling career. To help employees succeed in their current roles, we provide formal training programs and curriculums in addition to on-the-job training. Our learning and development portal provides our employees with valuable resources such as a comprehensive online learning management program with training and development tools on a broad range of topics and skills.

Governance

We are committed to strong governance systems and policies that ensure fair, transparent and efficient business practices. Our Board has tasked its Nominating and Corporate Governance Committee (“NCG”), along with senior leadership and support of the full Board, with oversight responsibility for our ESG strategy and related initiatives. The NCG periodically receives updates from management on, and reviews, significant ESG and other corporate social responsibility and sustainability initiatives,
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policies and practices, and makes recommendations to the Board as appropriate. We also review and seek input from our investment community on their views on sustainability and ESG. The NCG's oversight responsibility also includes reviewing shareholder proposals, if any, received on ESG matters, and providing recommendations to the Board on the Company’s response to such proposals, as well as recommendations for processes that would be helpful for the Board in overseeing how the Company manages material ESG issues.

We have adopted a Code of Conduct with annual trainings and provisions related to global ethical behavior and compliance with applicable laws, human rights, sustainability, diversity and inclusion, anti-corruption and anti-bribery regulations, along with enforcement and other dimensions of ethical conduct. We offer our employees and others the opportunity to report violations on an anonymous basis through a third-party hosted hotline, and our Code of Conduct expressly provides for non-retaliation for good faith reporting. We expect Poly employees, officers, directors, and contractors, as well as everyone working on our behalf worldwide, to adhere to these standards.

We also are committed to responsible manufacturing of our products and responsible sourcing of materials. We require our suppliers to share in this commitment and have established the Supplier Code of Conduct, which outlines our expectations of Poly suppliers in conducting business in a legal, ethical, and responsible manner.

Information About Our Executive Officers

Set forth in the table below is certain information regarding the executive teamofficers of the Company:
Company as of April 2, 2022:
NAMEAGEPOSITION
Robert HagertyDavid M. Shull6849InterimPresident, Chief Executive Officer and Chairmanmember of the Board of Directors
Charles D. Boynton5254Executive Vice President, Chief Financial Officer
Mary HuserLisa Bodensteiner5660Executive Vice President, and Chief Legal and Compliance Officer, and Corporate Secretary
Carl J. Wiese5961Executive Vice President, Chief Revenue Officer
Tom PuorroGrant Hoffman4649Executive Vice President, General Manager, ProductsChief Supply Chain Officer
    
Mr. Hagerty was named InterimShull joined the Company in September 2020 as President, Chief Executive Officer in February 2020. Mr. Hagerty has served on the Plantronics, now Poly, Board since 2011 and has served as Chairmana member of the Board since 2018. Whenof Directors. Prior to joining the Company, Mr. Shull served as President and Chief Executive Officer of TiVo Corporation, where he was named Interim CEO, he maintained his position as Chairgained significant consumer hardware experience and reinvigorated the image of the Board but resigned from his committee positions on the Board. With nearly 40 years of leadershipTiVo brand through a new corporate narrative and experience in the communications technology industry, he most recently served as CEO of iControl Networks, Inc., a software and services company for the broadband home management market, from September 2011cutting-edge streaming product. Prior to March 2017. Previously,leading TiVo, he served as CEO,Chief Executive Officer of The Weather Channel. Mr. Shull brings over 15 years of senior leadership experience in digital media, commercial marketing, operations, and telecommunications. He also brings extensive global experience in operational transformation, complex business partnerships, corporate development and capital markets. Prior to serving as Chief Executive Officer of The Weather Channel, he held various executive roles at DISH Network/EchoStar for 10 years, including Executive Vice President and Chairman of Polycom, Inc.Chief Commercial Officer, Senior Vice President, Programming/Content Acquisition, Senior Vice President and Managing Director, Asia Operations, and Vice President, International. Mr. Shull holds an A.B. from 1998 to May 2010, where he played a key role in developing the modern unified communications market. Prior to joining Polycom, Mr. Hagerty held leadership roles at Stylus Assets, Ltd., Logitech, Inc., Conner Peripherals, Signal Corporation and Digital Equipment Corporation. Mr. Hagerty holds a B.S. in Operations Research and Industrial Engineering from theHarvard University of Massachusetts, and an M.A. in ManagementM.B.A. from St. Mary’s College of California.Oxford University.

Mr. Boynton joined the Company in 2019 as Executive Vice President, Chief Financial Officer.  Prior to joining the Company, Mr. Boynton served as Executive Vice President and Chief Financial Officer of SunPower Corporation, a global energy company and provider of solar power solutions, from March 2012 to May 2018 and continued as an Executive Vice President until July 2018. Mr. Boynton also served as the Chairman and Chief Executive Officer of 8point3 General Partner LLC, the general partner of 8point3 Energy Partners LP, an affiliate of SunPower, from March 2015 to June 2018. He also served as SunPower’s Principal Accounting Officer from October 2016 to March 2018. In March 2012, Mr. Boynton served as SunPower’s Acting Chief Financial Officer and from June 2010 to March 2012 he served as SunPower’s Vice President, Finance and Corporate Development, where he drove strategic investments, joint ventures, mergers and acquisitions, field finance and financial planning and analysis. Before joining SunPower in June 2010, Mr. Boynton was the Chief Financial Officer for ServiceSource, LLC from April 2008 to June 2010. Earlier in his career, Mr. Boynton held key financial positions at Intelliden, Commerce One, Inc., Kraft Foods, Inc., and Grant Thornton, LLP. Mr. Boynton earned his master’s degree in business administration at the Kellogg School of Management at Northwestern University and holds a Bachelor of Science degree in Accounting from the Kelley School of Business at Indiana University Bloomington.
Ms. HuserBodensteiner joined the Company in March 2017October 2020 as Senior Vice President, General Counsel and Corporate Secretary and was promoted to Executive Vice President, and Chief Legal andOfficer, Compliance Officer and Corporate Secretary in July 2018.Secretary. Prior to joining the Company, Ms. HuserBodensteiner was a Principal with MDAC, LLC, a family-owned real estate management and development firm, from June 2016 to October 2020. Ms. Bodensteiner also served as Executive
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Vice President, Deputy General Counsel and Chief Compliance Officer at BlackBerry,SunPower Corporation, a smartphone hardwareglobal energy company and service provider of solar power solutions, from June 2012 to May 2016. Before joining SunPower, Ms. Bodensteiner joined First Solar after its purchase of project development assets from OptiSolar Inc. where she was also on the leadership team, from October 2007 to April 2009. At First Solar, she was Vice President, Business Development and General Counsel, of its Technology Solutions divisionProject Development from 2013October 2009 to 2014 and again during 2016 until she joined the Company. Before BlackBerry, during 2015, Ms. Huser was Senior Vice President, Legal for McKesson Corporation, a global healthcare supply chain, retail pharmacy, specialty care and information technology company. Prior to that time, she was

a partner, office managing partner and practice group leader at Bingham McCutchen LLP, an international law firm, from 1988 to 2007 and again from 2010 to 2013. Ms. HuserJune 2012. She also served as Executive Vice President, Deputy General Counsel, Secretary and Chief Compliance Officer at Calpine Corporation from February 1996 to April 2006. Ms. Bodensteiner holds a Juris Doctor degree from Santa Clara University School of eBay, Inc., an online global commerce leader, from 2008 to 2010. Ms. Huser graduatedLaw and a Bachelor of Science in Business Administration in Accounting from the University of Wisconsin - Madison, with a Bachelor of Business Administration, Accounting and Marketing and holds a Juris Doctorate from Stanford Law School.Nevada.

Mr. Wiese joined the Company in January 2020 as Executive Vice President, Chief Revenue Officer. Prior to joining the Company, Mr. Wiese served as the President of Global Sales and Service of Blackberry Limited, a smartphone hardware and service provider, from 2015 until March 2019. While at Blackberry, Mr. Wiese was responsible for leading the company’s enterprise software business. Prior to that, Mr. Wiese held two positions at Cisco Systems, Inc., a provider of telecommunications equipment and services, serving as its Vice President, Advanced Technology Sales, North America from 2002 through 2009, and then as its Senior Vice President World Wide Collaboration Sales, from 2011 until 2014. Earlier in his career, Mr. Wiese has also held key positions at Apple, Avaya, Lucent Technologies Inc. and Texas Instruments. He holds a Bachelor of Science degree in business from the Spears School of Business at Oklahoma State University.

Mr. PuorroHoffman joined the Company in January 2021 as Executive Vice President, General Manager Group Systems in December 2018 and in May 2019 was promoted to Executive Vice President, General Manager, Products.Chief Supply Chain Officer. Prior to joining the Company, Mr. PuorroHoffman served in a variety of ever increasing roles at Cisco Systems, Inc., a global provider of networking equipment, during two separate periods from 2000 to 2007 and thereafter from September 2009 to December 2018.  During his most recent employment ending in 2018, Mr. Puorro was employed as Vice President and General Manager of Unified Communications Technology GroupSupply Chain for Lenovo's Mobile Phone business unit from October 2014June 2016 to December 2018, Senior Director2020. Before joining Lenovo, Mr. Hoffman held positions of Engineeringincreased responsibility at Motorola, Google, Continental Automotive Group and Del Monte Foods. Mr. Hoffman holds a masters degree in business administration and Bachelor of Science degree in Business Management from August 2011 to September 2014, and Senior Director, Product Management/Development from October 2009 to July 2011.  Mr. Puorro has also worked at Microsoft Corporation, a developer of computer software, consumer electronics, personal computers, and related services from August 2007 to September 2009.Northern Illinois University.

Executive officers serve at the discretion of the Board of Directors.Board. There are no family relationships between any of the directors and executive officers of the Company.
 

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ITEM 1A.  RISK FACTORS
Risk Factors Summary

The following is a summary of the material risks and uncertainties we have identified, which should be read in conjunction with the more detailed description of each risk factor contained below.

1. Risks Related to Operations
• Disruptions in our supply chain, including the inability of our own manufacturing facilities and those of our contract manufacturers, original design manufacturers, suppliers and sub-suppliers, to provide and/or timely deliver sufficient quantities of key component parts and/or finished products, has adversely impacted, and may continue to adversely impact, our ability to fulfill customer demand which, in turn, has and may continue to adversely impact our growth, business, reputation and financial condition.
COVID-19 has had, and may continue to have, a significant impact on our business and results of operations.
• We face risks related to our dependence on channel partners and strategic partners to sell our products.
• Failure to adequately service and support our product offerings, or a decline in demand for our service offerings, could harm our results of operations.
Changes in our management may cause uncertainty in, or be disruptive to, our business, certain of our directors and management team members have been with us in those capacities for only a short time.
Business interruptions due to manmade or natural disasters, or other significant disruptions in, or breaches in security of, our products, our website or information technology systems, including breaches of technology systems of our third-party suppliers, could adversely affect our business operations.
• Our ability to process purchase orders and ship products in a timely manner depends on our IT systems and performance of the systems and processes of third parties such as our suppliers, manufacturers, customers or other partners, as well as the interfaces between our systems and the systems of such third parties.

2. Risks Related to Strategic Initiatives
• Our failure to properly develop and manage strategic initiatives may adversely affect our financial position and results of operations.
Competition in each of our markets is strong, and our inability to compete effectively could significantly harm our business and results of operations.
Failure to successfully navigate the challenges associated with developing, introducing, and marketing our products could adversely impact our financial results.
• Our failure to effectively enhance and develop our sales strategy and sales force, may harm our revenues and financial outcomes as a result.

3. Risks Related to Our Regulatory and Litigation Environment
Delays or loss of government contracts or failure to obtain or maintain required government certifications could have a material adverse effect on our business.
We are subject to a variety of laws and regulations relating to the import and export of our product and service offerings. Any failure to comply with such regulations could result in governmental enforcement actions, fines, penalties, or other remedies, which could have a material adverse effect on our business, results of operations, and financial condition.
Critical accounting estimates involve the use of judgements and if actual results vary from our estimates or assumptions underlying such estimates, our financial results could be negatively affected.
We are regularly subject to a wide variety of litigation, including commercial and employment litigation, allegation of patent infringement, as well as claims related to alleged defects in the design and use of our products.
• We are subject to other legal and compliance risks that could have a material impact on our business.

4. Risks Related to Our Global Presence
We operate in multiple tax jurisdictions globally. Our corporate tax rate may increase or we may incur additional tax liabilities, and/or changes in applicable tax regulations and resolutions of tax disputes could negatively impact our cash flow, financial condition, and results of operations.
We are exposed to differences and frequent fluctuations in foreign currency exchange rates, which may adversely affect our revenues, gross profit, and profitability.
We are exposed to the impact of macroeconomic and geopolitical trends and events, including the effects of inflation. In late February 2022, existing geopolitical tensions increased dramatically following Russia's military action against Ukraine. Following Russia’s actions, various countries, including the United States, Canada, the United Kingdom, Germany, and France, as well as the European Union, issued broad ranging economic sanctions against Russia, including the prohibition of doing business with certain Russian corporate entities, large financial institutions, officials and
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oligarchs, and the freezing of Russian assets. Russia’s invasion, the responses of countries and political bodies to Russia’s actions, continuing or increased sanctioning efforts, and the potential for wider conflict could have a material adverse effect on Poly’s supply chain and may result in a higher cost of freight and a reduction in the sales of services and products in Russia and Eastern Europe.

5. Risks Related to Our Capital Structure
Our operating results are difficult to predict, they could fluctuate, and our stock price could become more volatile and your investment could lose value.
Our substantial indebtedness could adversely affect our financial condition and prevent us from fulfilling our obligations under the notes and our other debt instruments.

6. Risks Related to Our Merger with HP
The consummation of the Merger with HP is contingent upon the satisfaction of a number of conditions, including stockholder and regulatory approvals, that may be outside of our or HP’s control and that we and HP may be unable to satisfy or obtain or that may delay the consummation of the Merger or cause the parties to abandon the Merger.
While the Merger is pending, we are subject to business uncertainties and contractual restrictions that could harm our financial condition, operating results, and business.
Uncertainty about the Merger may adversely affect relationships with our customers, suppliers and employees, whether or not the Merger is completed.
As a result of the Merger, our current and prospective employees could experience uncertainty about their future with us. As a result, key employees may depart because of issues relating to such uncertainty or a desire not to remain with HP following the completion of the Merger.
Litigation has arisen, and more could arise, in connection with the Merger, which could be costly, prevent consummation of the Merger, divert management’s attention and otherwise materially harm our business.
The ability to complete the Merger is subject to the receipt of consents and approvals from government entities, which may impose conditions that could have an adverse effect on us or could cause either party to abandon the Merger.

Risk Factors

YOU SHOULD CAREFULLY CONSIDER THE RISKS DESCRIBED BELOW BEFORE MAKING AN INVESTMENT DECISION. THE RISKS DESCRIBED BELOW ARE NOT THE ONLY ONES WE FACE. ADDITIONAL RISKS THAT WE ARE NOT PRESENTLY AWARE OF OR THAT WE CURRENTLY BELIEVE ARE IMMATERIAL MAY ALSO IMPAIR OUR BUSINESS OPERATIONS. OUR BUSINESS COULD BE MATERIALLY HARMED BY ANY OR ALL OF THESE RISKS. THE TRADING PRICE OF OUR COMMON STOCK COULD DECLINE SIGNIFICANTLY DUE TO ANY OF THESE RISKS, AND YOU MAY LOSE ALL OR PART OF YOUR INVESTMENT. IN ASSESSING THESE RISKS, YOU SHOULD ALSO REFER TO THE OTHER INFORMATION CONTAINED OR INCORPORATED BY REFERENCE IN THIS ANNUAL REPORT ON FORM 10-K, INCLUDING OUR CONSOLIDATED FINANCIAL STATEMENTS AND RELATED NOTES.

1.Disruptions in our supply chain, including the inability of our own manufacturing facilities and those of our contract manufacturers, original design manufacturers, suppliers and sub-suppliers, to provide and/or timely deliver sufficient quantities of key component parts and/or finished products, has adversely impacted, and may continue to adversely impact, our ability to fulfill customer demand which, in turn, has and may continue to adversely impact our growth, business, reputation, and financial condition.
1.
We depend on manufacturing operations conducted in our own facility in Tijuana, Mexico and through contract manufacturers, original design manufacturers, and suppliers to provide key component parts and/or manufacture and deliver finished products. Although we have contracts with certain contract manufacturers, original design manufactures, and suppliers, we also source components direct from suppliers and distributors. We depend on these relationships and parties to timely obtain sufficient quantities of component materials as well as finished products of acceptable quality, at acceptable prices, and in the quantities necessary for us to meet critical schedules for the delivery of our own products and services and to fulfill our anticipated customer demand. The recent global COVID-19 outbreakCompany and our contract manufacturers and original design manufacturers procure materials, components and sub-components from a long and often complex chains of sub-suppliers to assemble them into finished products. Given the wide variety of solutions that we offer, the large and diverse distribution of our manufacturers and suppliers, and the long lead times required to manufacture, assemble and deliver certain products, problems could arise in production, planning and inventory management that could seriously harm our business. For example, there has harmedbeen a worldwide shortage of semiconductor, memory and other electronic components affecting many industries, from automotive to technology providers. This shortage has impacted us significantly and has caused us to experience extended lead times (in some cases over 52 weeks) which is anticipated to continue. Extended lead times and decreased availability of key components has caused a significant disruption to our production schedule and has had, and we expect to continue to have, an adverse effect on our financial condition or results of operations. We do not have any
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guarantees of supply from our third-party suppliers, and in certain cases we have limited contractual arrangements or are relying on standard purchase orders or on component parts available on the open market, which has resulted in increased costs combined with reduced availability. Continued delay in our ability to produce and deliver our products could cause our customers to purchase alternative products from our competitors. Also, long-term supply and maintenance obligations to customers increase the duration for which specific components are required, which may further increase the risk of component shortages or increase the cost of carrying inventory. If component shortages continue, we will continue to experience supply interruption and/or may incur significant price increases from these suppliers.
Additionally, rapid increases in production levels to meet product demand, whether or not forecasted, has resulted and could in the future result in shipment delays, higher costs for materials and components, increased expenditures for freight to expedite delivery of required materials, late delivery penalties, and higher overtime costs and other expenses, which have negatively impacted our revenues, reduced our profit margins, and potentially harmed relationships with affected customers. Although historically, we have generally been able to secure additional supply or take other actions to mitigate supply disruptions, as the impact of the global shortages in key components, including semiconductors, impacts many industries worldwide, and particularly our supply chain, we could experience a material adverse effect on our business, results of operations, and financial condition for an extended period of time. In addition, in order to secure such necessary components, we have and may continue to purchase them from brokers in the open market at prices that are higher than those available from our normal vendors. If constraints were to occur in existing or future product lines, our ability to meet demand and our corresponding ability to sell affected products may be materially reduced. Moreover, our failure to timely deliver desirable products to meet demand may harm relationships with our customers. Further, if production is increased rapidly, manufacturing yields may decrease, which may also reduce our revenues or margins.

Additionally, although we use standard parts in many of our products, we are dependent on certain sole source and limited source suppliers. We currently purchase certain integrated circuits from single or limited sources which, combined with extended lead times, makes us further susceptible to shortages, quality issues or price fluctuations in our supply chain. Suppliers may choose not to renew their contracts with the Company or to discontinue supplying materials and components or finished products to us for a variety of reasons, including conflicting demands from their other customers, availability, price, and discontinuing production of such product. As our contract manufacturers acquire components on our behalf our direct purchases from original design manufacturers are reduced, in turn, reducing our influence in securing necessary quantities of supply. A lack of viable alternative sources of materials and components or the high development costs associated with existing and emerging wireless and other technologies may require us to work with a single source of supply for certain components. Additionally, with consolidation occurring with certain suppliers, there are also fewer sources for components available to us. This consolidation can negatively impact our ability to access certain parts and at reasonable prices, which impact our gross margin. Companies may elect not to continue their business relationship with us for reasons beyond our control, or may experience disruptions, impose price increases, or go out of business, any of which could negatively impact our ability to sell our products.

Additionally, in order to secure the quantities of supplies needed to meet customer demand, in some instances we have been required to increase purchase commitments and/or enter into longer-term contractual commitments. Increases in our purchase commitments and/or multi-year contractual arrangements to shorten lead times and or increase component or finished goods supply could also lead to excess and obsolete inventory charges if the demand for our products is less than our expectations. If we fail to anticipate customer demand properly, an oversupply of parts and finished goods could result in excess or obsolete inventory that could also adversely affect our gross margins.

Our inventory management systems and supply chain visibility tools may not enable us to accurately forecast and manage the supply of our products and components. If we determine that we have excess supply, we may have to reduce prices or write down inventory. Alternatively, insufficient supply levels may lead to a shortage of products to sell and less revenue.

We have significant reliance upon our manufacturing facility in Tijuana, Mexico which may cause disruption to the supply chain and change established supply chain relationships. We believe that a flexible supply chain allows us to effectively respond to customer demands, but it also requires continuous improvement efforts involving management, production employees, and suppliers. In addition, we have identified opportunities to migrate to less manual, more sophisticated assembly techniques, which may require a significant amount of capital investment and take time to implement. If we are unable to consistently and timely execute on our supply chain strategies, our ability to respond to customer demand timely may be harmed which, in turn, would have a negative impact on our financial results.

Moreover, our ongoing efforts to optimize the efficiency of our supply chain could cause supply disruptions and be more expensive, time-consuming and resource-intensive than expected. Given these component shortages, supply interruption and/or significant price increase from these suppliers may occur. In addition, we may not be able to develop alternate or second sources in a timely manner. It is time consuming and costly to qualify parties into our supply chain, which if we fail
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to manage could cause delays, quality control issues, and disruption in our manufacturing. With more suppliers and locations to manage in our supply chain the complexity increases. If we are unable to buy these components in quantities sufficient to meet our requirements on a timely basis, we will not be able to deliver products and services to our customers, which would seriously affect present and future sales, and would, in turn, adversely affect our business, financial condition, and results of operations. Moreover, the loss of a source of supply, or lack of sufficient availability of key components, could require that we locate an alternate source or redesign our products, either of which could result in business interruption and increased costs and could negatively affect our product gross margin and results of operations.

A portion of the materials and components used in our products are provided by our suppliers on consignment. As such, we do not take title to, or risk of loss of, these materials and components until they are consumed in the production process. Our consignment agreements generally allow us to return parts in excess of maximum order quantities at the suppliers’ expense. Returns for other reasons are negotiated with suppliers on a case-by-case basis and are generally immaterial. If we are required or choose to purchase all or a material portion of the consigned materials and components or if a material number of our suppliers refuse to accept orders on consignment, our inventory turn rate may decline or we could incur material unanticipated expenses, including write-downs for excess and obsolete inventory.

We have experienced and expect to continue to experience volatility in prices from our suppliers, particularly in light of price fluctuations for integrated circuits, plastics, oil, gold, copper, and other materials and components in the U.S. and around the world, which could negatively affect our profitability or market share. We have recently implemented price increases on certain products to pass some of the cost increases to our customers. If we are unable to do so in the future, or if we cannot achieve operating efficiencies that offset further increases, our business, financial condition, and results of operations may be materially negatively affected.
2.COVID-19 has had, and may continue to have, a significant impact on our business and results of operations.

a.The full and long-term effects of the global COVID-19 pandemic on our business depend on future events that continue to be highly uncertain and cannot be predicted.

The novel strain of COVID-19 identified in late 2019 has spread globally including withinand had a mixed effect and could in the United States,future continue to have a mixed or adverse effect on our business, operations and financial condition.

The pandemic has resulted in government authorities implementing numerous measures to try to contain the virus, such as travel bans and restrictions, quarantines, shelter in place orders, on-site work restrictions, and shutdowns. This outbreakThese restrictions have led to a massive increase in remote work.

As companies continued to shift from in-office to work-from-home arrangements, we experienced elevated demand for certain Enterprise Headsets and Video devices, which support these arrangements, and a decline in demand for our Voice products and associated services, which support enterprise in-office work. The acceleration in customer and partner demand for our products that support remote work, remote learning, and telemedicine opportunities have led to increased sales and operating income. We expect the trend in these areas to continue. Such increased demand also has negatively impacted worldwideled, and may continue to lead, to increased competition, particularly in our headset and video categories. The full extent of the impact of the pandemic on our business and on our operational and financial performance and condition remains uncertain and will depend on many factors over which we have no control, including the length of the pandemic, government, business and individuals actions, the impact on global economic activity, variant strains, the availability of vaccines, and financial marketswhether a hybrid work model will be adopted and maintained by businesses and customers over the long-term.

b.    COVID-19 has impacted,caused supply chain issues, including a shortage of adequate component supply and will furthermanufacturing capacity and long lead times for raw materials and components. This has caused, and may continue to cause, a disruption in our supply chain, increased costs, increased purchase commitments and a delay in our ability to fulfill orders, which has had, and may continue to have, an adverse impact on our workforcebusiness and operating results.

From the initial outbreak of the virus and its spread globally, we have experienced disruptions and higher costs in our manufacturing, supply chain and logistics operations, the operationsand in some cases, increased sell-through, resulting in shortages of our end-customers,products in our distribution channels and loss of market share and opportunities.

Manufacturing capacity, including much longer than usual lead times, and component supply constraints have caused, and could continue to cause, significant issues for us. As a result of COVID-19, our component suppliers are at capacity and are under pressure to allocate components and production to certain customers for business, regulatory or political reasons, including customers who are outside of our industry, such as the automotive industry, and/or
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customers within the telecommunications industry who are much larger than us. In addition, based on this extraordinary demand for the same components, we have experienced and may continue to experience, increases in pricing as a condition of supply or worse, de-commits of supply.

Although we continue to work with our supply chain and dual source partners to take the necessary steps to mitigate disruption of supply, there can be no assurance that the ongoing disruptions due to COVID-19 will be resolved in the near term, which would negatively affect present and future sales, and would, in turn, adversely affect our business, financial condition, and results of operation. See Risk Factor 1 above entitled "Disruptions in our supply chain, including the inability of our own manufacturing facilities and those of our respectivecontract manufacturers, original design manufacturers, suppliers and sub-suppliers, to provide and/or timely deliver sufficient quantities of key component parts and/or finished products, has adversely impacted, and may continue to adversely impact, our ability to fulfill customer demand which, in turn, has and may continue to adversely impact our growth, business, reputation and financial condition" for more information.

c.    Our future growth will depend on our diversified product and services offerings, and if we do not successfully execute on our growth opportunities, our operating results could be adversely affected.

COVID-19 has forced businesses around the world to shift their employees to remote work. As a result, we believe that businesses are moving to permanent remote work for some or all of their workforce. Due to this changing work environment, we are attempting to diversify our product category portfolio and focus more of our attention on hybrid work-related products, including new products in our headsets category which continue to include our noise cancellation in addition to other advanced artificial intelligence and machine learning features, and our new professional-grade personal video tools to meet the needs of remote workers and IT administrators configuring solutions for a variety of applications. Our operating results depend on our ability to develop and introduce new products and services into existing and emerging markets, including telehealth and tele-education verticals. While we are taking actions to develop new and/or increase the manufacturing of our existing collaboration tools that enable both in office and remote work, our failure to timely accommodate this rapidly shifting market demand, and/or failure of customers to purchase and/or renew our offerings, could negatively impact our financial results.

The COVID-19 pandemic may also result in both unpredictable short-term and long-term changes in customer needs for our products and services in various sectors, along with IT-related capital spending reductions, or shifts in spending focus, which could materially adversely affect us if we are unable to adjust our product and service offerings to match customer needs. The process of developing new technology is complex and uncertain, and if we fail to accurately predict customers’ changing needs and emerging technological trends, then our business could be harmed. We must commit significant resources, including the investments we have been making in our strategic priorities to developing new products and services, before knowing whether our investments will result in products and services the market will accept. In particular, if our model of the evolution of hybrid working and focus on the professional customer does not emerge as we believe it will, or if the industry does not evolve as we believe it will, or if our strategy for addressing this evolution is not successful, many of our strategic initiatives and investments may not meet our expectations. In addition, our business could be adversely affected in periods surrounding our new product introductions if customers delay purchasing decisions to qualify or otherwise evaluate the new product offerings. There can be no assurance that we will successfully identify new product and services opportunities, develop and bring new products and services to market in a timely manner, or achieve market acceptance of our products and services or that products, services and technologies developed by others will not render our products, services or technologies obsolete or noncompetitive.

As we expand into new product and service categories and/or go-to- market strategies in pursuit of growth, we will have to continue to build relationships with our existing channel partners, vendorsor may have to build relationships with new channel partners and/or directly with suppliers and suppliers. manufacturers and adapt to evolving or new distribution and marketing models. These partners, suppliers, practices and models may require significant management attention and operational resources and may affect our accounting, including revenue recognition, gross margins, and the ability to make comparisons from period to period. If we are unable to maintain and/or build successful distribution channels or successfully market our products and services in these new categories, we may not be able to take advantage of the growth opportunities, and our business and our ability to grow our business could be adversely affected.

Additionally, customer demand for our product categories tends to be less predictable and tends to vary more across geographic markets. As a result, we may face higher up-front investments, inventory costs associated with attempting to anticipate customer preferences, and increased inventory write-offs.

d.    COVID-19 has caused and may continue to cause unanticipated fluctuations in our gross margins, which can result in unanticipated fluctuations in our operating results.
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Our gross margins can vary due to customer demand, competition, product pricing, product lifecycle, product mix, new product introductions, unit volumes, acquisitions and divestitures, commodity, supply chain and logistics costs, capacity utilization, geographic sales mix, currency exchange rates, trade policy and tariffs, and the complexity and functionality of new product innovations and other factors. If we are not able to introduce new products in a timely manner at the product cost we expect, or if customer demand for our products is less than we anticipate, or if there are product pricing, marketing and other initiatives by our competitors to which we need to react or that are initiated by us to drive sales that lower our margins, then our overall gross margin will be less than we project.

Moreover, growth in the hybrid work environment is likely to create greater pressures on us and our suppliers to accurately project overall and specific product categories of component and product demand and to establish optimal levels and manufacturing capacity. If we are unable to secure enough components and/or finished products at reasonable prices or of acceptable quality to build new products in a timely manner in the quantities or configurations needed, our revenue and gross margins could suffer until other sources can be developed.

In addition, our gross margins vary significantly by product line, sales geography and customer type, as well as within product lines. When the mix of products sold shifts from higher margin product lines to lower margin product lines, to lower margin sales geographies, or to lower margin products within product lines, our overall gross margins and our profitability may be adversely affected. In particular, early in this fiscal year we experienced increased demand for our headset products, which typically carry lower gross margins, and downward pressure on the sales of our audio and video solutions, which typically are used in office environments and carry higher gross margins. A continuation of the movement towards remote and/or flexible work practices could, over time, further erode the overall demand for office equipment and further erode sales of our Enterprise voice and video product lines, continuing downward margin pressure.

Moreover, as we expand within and into new product categories, our products in those categories may have lower gross margins than in our traditional product categories. If we are unable to offset these potentially lower margins by enhancing the margins in our more traditional product categories, our profitability may be adversely affected.

As our manufacturing is in Asia and Mexico and distributors located globally, we rely upon logistics providers to transport goods around the world. As supply chains have become more constrained, the need to expedite shipments to manufacturing facilities and customers has increased. Further, we continue to experience higher transportation and fuel costs which has resulted in decreased margins and may result in the future in increased inventory and further margin decline, which would adversely affect our results of operations and financial condition.

Changes in trade policy, including tariffs and the tariffs focused on China in particular, and currency exchange rates also have adverse impacts on our gross margins. The COVID-19 pandemic is putting pressure on our gross margins as well as causing us to face uncertain product demand and incur increased air freight and other costs to fulfill sell through demand, replenish channel inventory, and maintain market share.

The impact of these factors on gross margins can create unanticipated fluctuations in our operating results, which may cause volatility in the price of our stock.

e.    We face risks related to COVID-19 related to our offices worldwide and our manufacturing facility in Mexico, which could significantly disrupt our operations.

In light of the uncertain and rapidly evolving situation relating to the spread of this virus and various government restrictions and guidelines, we have taken measures intended to mitigate the spread of the virus and minimize the risk to our employees and their families, channel partners, end-customers, and the communities in which we operate. TheseSuch measures includeincluded transitioning our in-office employee population to work remotely from home, adhering to public safety and lookingshelter in place directives, physical distancing protocols within offices and manufacturing facilities for alternative and/or dual sourcing options. our essential workers, providing personal protective equipment, including face masks and hand sanitizers, conducting routine sanitation of facilities, requiring health monitoring before entry into Poly facilities and restricting the number of visitors to our sites. This has led to some operational, cybersecurity and other risks and cost that could have an adverse impact on the company’s results from operations. Our management team and employees have and continue to plan for and mitigate operational challenges and risks associated with COVID-19, shifting some of our focus from normal business, strategic planning, and other initiatives.

Although we continue to monitor the situation, and may adjust our current policies and practices as more information and public health guidance become available, the precautionary measures that we have adopted could negatively affect our customer success efforts, sales and marketing efforts, delay and lengthen our sales cycles, and create operational or
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other challenges, any of which could harm our business and results of operations. In addition, COVID-19 may disrupt the operations of our end-customers and channel partners for an indefinite period of time, including as a result of travel restrictions and/or business shutdowns, all of which could negatively impact our business and results of operations, including cash flows.

The impact of COVID-19 is fluid and uncertain, and it has caused, and may continue to cause, various negative effects, including difficulties in obtaining raw materials and components for our products, shortages of labor to manufacture products, and temporary closures of the facilities of some of our suppliers, customers and our own production facilities; our inability to meet with our actual or potential customers or channel partners; our customers or channel partners deciding to delay or abandon their planned purchases; and our ability to meet production demands for our product lines. As a result, we may experience extended sales cycles; our demand generation activities, and our ability to close transactions with new and existing end-customers and partners may be negatively impacted. Although the Company continues to work with its supply chain and dual source partners to take the necessary steps to mitigate disruption of supply, there can be no assurance that the ongoing disruptions due to COVID-19 will be resolved in the near term. Further it has been and, until the COVID-19 outbreak is contained and global economic activity stabilizes, will continue to be more difficult for us to forecast our operating results as economic uncertainty puts further pressure on management judgments used to develop forward looking financial guidance and other prospective financial information.

More generally, COVID-19 has not only significantly and adversely increased economic and demand uncertainty, it has caused a global economic slowdown, which may decrease technology spending and adversely affect demand for our offerings and harm our business and results of operations. Although the ultimate severity of the COVID-19 outbreak is uncertain at this time, the pandemic has had, and will continue to have, adverse impacts on the Company's financial condition and results of operations. The Company has experienced temporary disruptions in its supply chain and may continue to experience such disruptions as the outbreak has impacted sourcing of key component parts, and manufacturing and distribution networks throughout the world, including our own facility in Mexico, which shut down for approximately two weeks. The receipt of products or raw material sourced from impacted areas has been, and will continue to be, slowed or disrupted in the coming months, which could impact the manufacture and sale of our products to our channel partners and/or in turn their fulfillment to end-user customers. 

Due to the COVID-19 pandemic, the Company is subject to a greater degree of uncertainty than normal in making the judgments and estimates needed to apply its significant accounting policies. The Company has assessed various accounting estimates and other matters, including those that require consideration of forecasted financial information, in context to the unknown future impacts of COVID-19 using information that is reasonably available at this time. The accounting estimates and other matters the Company has assessed include, but were not limited to, goodwill and other long-lived assets, allowance for doubtful accounts, valuation allowances for tax assets, inventory and related reserves, and revenue recognition. As COVID-19 continues to develop, the Company may make changes to these estimates and judgments, which could result in meaningful impacts to its financial statements in future periods. In addition, judgments related to accounting estimates may require additional or different methods of evaluation. If complexity of the judgments increases, the Company may require changes in its internal controls over financial reporting. The extent and duration of the impact of the COVID-19 pandemic on the Company's business is highly uncertain and

difficult to predict, as the response to the pandemic is in its incipient stages and information is rapidly evolving. As COVID-19 has impacted various regions in the world differently, we may in the future experience further business operation disruptions. Additionally, if a significant number of our workforce employed in any of our contract or our own manufacturing facilities or in our offices were to contract the virus, we may experience delays or the inability to develop, produce and deliver our products on a timely basis. Additionally, significant and abrupt changes in product supply and demand increases the complexity of management’s evaluation of potential excess or obsolete inventory.

Additionally, our end-user customers and channel partners suffer from their own economic challenges. If global or regional economic conditions deteriorate further, whether in general or in specific markets, customers and/or partners may demand pricing accommodations, delay payments, delay or curtail prior deployment plans, or become insolvent. It is impossible to reliably determine if and to what extent our customers and/or partners may suffer, whether we will be required to adjust our prices or face collection issues and/or credit losses with customers and/or partners or if customer and/or partner bankruptcies will occur.

It is not possible at this time to foresee whether the outbreak of COVID-19 or other events beyond our control will be effectively contained, nor can we estimate the entirety of the impact that COVID-19 or such other pandemics or natural or manmade disaster will have on our business, customers, suppliers or other business partners. As such, impacts from such events to the Company are highly uncertain and the Company will continue to assess the financial effects.

Disruptions in the capital markets as a result of the COVID-19 outbreak also may adversely affect the Company if these impacts continue for a prolonged period and the Company needs additional liquidity. To further preserve financial flexibility, the Company’s board of directors authorized the suspension of the quarterly dividend which the Company expects to utilize for de-leveraging and strengthening the balance sheet. For more detail, see risk factor "We cannot guarantee we will continue to repurchase our common stock pursuant to stock repurchase programs or that we will pay dividends at historic rates or at all. The repurchase of our common stock and the payment of dividends may require us to borrow against our credit agreement or incur indebtedness and may not achieve our objectives."

2. We face risks related to COVID-19 related to our manufacturing facility in Mexico, which could significantly disrupt our operations.

DisruptiveFurther, disruptive activities from COVID-19 hashave caused (in April 2020), and may in the future cause, temporary closure of our manufacturing facility in Tijuana, Mexico, which may impair our ability to continue production at the capacity necessary to timely supply the number of products to fulfill current and future customer demand and ship our products worldwide.Mexico. The extent to which COVID-19 impactsmay impact our operations at this facility in the future remains highly uncertain and cannot be predicted. If workers become ill orAs the COVID-19 vaccine is not readily available in Mexico, our production personnel are quarantinedat heightened risk and are therefore unableif an outbreak of the virus occurs at this facility, we may be forced to work,shut down our operations, could be subjectwhich would result in significant disruption in our supply chain and results of operations.

3.    Our failure to significant disruption. Further, weproperly develop and manage strategic initiatives may incur higher supply costs in sourcing products from alternative manufacturers/suppliers. Such manufacturers/suppliers may be unable to produce and supply the products needed or may be required to reduce production levels, either of which may negativelyadversely affect our financial condition orposition and results of operations.

3. The failureWe operate in a rapidly evolving market. To continue focus on growing our business, we have identified strategic initiatives designed to expand our product and service offerings and target growth opportunities in various horizontal and vertical markets. Our success in managing these growth objectives will depend to a significant degree on our ability to: implement our business model and strategy and adapt and modify them as needed; increase awareness of our brand name, protect our reputation and develop customer loyalty; anticipate with any degree of certainty the behavioral and operational changes of our customers that have a significant impact on our business from time to time as they respond to evolving social, economic, regulatory and political changes; effectively manage our expanding operations and service offerings, including the integration of any acquisitions; maintain adequate control of our expenses; rely on our channel partners to align with our strategic objectives; adequately and efficiently operate, maintain, upgrade and develop our website and the other platforms and equipment we utilize in providing our services; improve and develop financial and management information systems, controls and procedures; attract, retain and motivate qualified personnel; and anticipate and adapt to changing conditions in the human resource, online and other markets in which we operate as well as the impact of any changes in government regulation, mergers and acquisitions involving our competitors, technological developments and other significant competitive and market dynamics.

Additionally, as part of our business strategy, if we are presented with appropriate opportunities, we may acquire or invest in businesses or assets to add complementary companies, products, and technologies, and specialized employees, as well as make investments in, and/or form strategic partnership alliances with, other companies in furtherance of our strategic objectives. Our ability to acquire and successfully integrate companies, products, and technologies in the business and operationspast has been challenging, particularly our Acquisition of Polycom in 2018. Although the expected time frame and achieveacquisition resulted in the expected synergies and may result in significant expenses and accounting charges that may adversely affect the business and financial resultsachievement of the combined company.

We believe the Acquisition of Polycom, which was completed on July 2, 2018, will result in certain benefits, including acceleration and expansion of our market opportunities, creation of a broadbroader portfolio of communications and collaboration endpoints, and significant expansion of services offerings, accretion to diluted earnings per common share, and significant operational efficiencies and cost synergies. However,the Acquisition also has presented certain challenges, including our ability to realize these anticipated benefits depends on the successful integration of the two businesses. The combined company may fail to realize the anticipated benefits of the acquisition for a variety of reasons, including the following:

the inability to integrate the businesses in a timely and cost-efficient manner or do so without adversely impacting revenue, operations, including new product launches and cash flows;
expected synergies or operating efficiencies may fail to materialize in whole or part, or may not occur within expected time-frames;
that goodwill recorded at the time of the Acquisition has been and may in the future be further materially impaired (see Risk Factor: "Impairment of our intangible assets and goodwill have resulted in charges that adversely impact our financial results");
the failure to successfully manage relationships with each company’s historic customers, resellers, end-users, suppliers and strategic partners and their operating results and businesses generally (including the diversion of management time to react to new and unforeseen issues);
the failure to appropriately assess optimal on hand, finished goods, order management and channel inventory levels to optimize supply chain and order fulfillment systems;

the failure or inability to timely and efficiently integrate network infrastructures including pricing and ordering systems, without materially adversely impactingwhich impacted the timing and processing of orders which could harm our relationships with suppliers, vendors, customers and end users;
the failure to accurately estimate the potential markets and market shares for the combined company’s products, the nature and extent of competitive responses tousers. In addition, the Acquisition has had, and the ability of the combined companymay continue to achieve or exceed projected market growth rates;
the inability to attract key personnel or to retain key personnel with unique talents, expertise or background knowledge as a consequence of both voluntary and involuntary employment actions;
the failure to successfully advocate the benefits of the combined company for existing and potential end-users, customers, and resellers or general uncertainty regarding the value proposition of the combined entity or its products;
the failure to effectively compete against larger companies or companies with well-established market shares in the broader markets expected to be served by the combined company or the perceived threat by competitors that the combined company represents to their existing markets;
difficulties forecasting financial results;
outcomes or rulings in known or as yet to be discovered regulatory enforcement, litigation or other similar matters that are, alone or in the aggregate, materially adverse;
have, negative effects on the market price of our common stock, as a result of the transaction, particularly in light of the amount of debt incurred our ability to timely pay down such debt, restrictions placed on our operations as result of covenants related toand the debt, as well as thesignificant number of shares of our stock issued in the transaction and any subsequent sales of that stock by the seller, and forecasts and expectations of analysts;
failures in our financial reporting including those resulting fromtransaction. Moreover, we have experienced system implementations challenges and redundant operations in the context of the integration,various countries, increasing our abilitycompliance costs, and may continue to report or forecast financial results of the combined company and our inability to successfully discover and assess and integrate into our reporting system, any of which may adversely impact our ability to make timely and accurate filings with the SEC and other domestic and foreign governmental agencies;
difficulties integrating professional services revenue streams with historic hardware sales and subscription services without adversely impacting revenue recognition;
the potential impact of the transaction on our future tax rate and payments based on our global entity consolidation efforts and our ability to quickly and cost effectively integrate foreign operations;
the challenges of integrating the supply chains of the two companies; and
the potential that our due diligence did not fully uncover the risks and potential liabilities of Polycom.

The actual integration may result inexperience additional and unforeseen expenses or delays, distract management from other revenue or acquisition opportunities, and increase the combined company’s expenses and working capital requirements particularly in the short-term. If we are unable to successfully integrate Polycom's business and operations inas a timely manner, the anticipated benefitsresult of the AcquisitionAcquisition.

Future acquisitions and investments may not achieve our goals, and could be fully realized,viewed negatively by our customers, partners, or at all, or may take longer to realize than anticipated. Should any of the foregoing or other currently unanticipated risks arise, our business and results of operations may be materially adversely impacted.

investors. In addition, our financial resultssuch acquisitions, investments and/or partnerships may be adversely affected by the resulting accounting charges incurred thereby and we expectexpose us to incur additional costs associated with combining the operations of the companies, which may be substantial. Additional costs may include: costs of employee redeployment; accelerated amortization of deferred equity compensation and severance payments; reorganization or closure of facilities; taxes; advisor and professional fees; and termination of contracts that provide redundant or conflicting services. We may be required to account for these costs as expenses that decrease our net income and earnings per share for the periods in which those adjustments are made. For example, for the fiscal year ended March 28, 2020, we recorded $38.3 million integration costs, which consisted primarily of costs for consulting services and other professional fees. The price of our common stock could decline to the extent our financial results are materially or unexpectedly affected by the foregoing charges and costs, or if future charges and costs are larger than anticipated.

4. Impairment of our intangible assets and goodwill have resulted in charges that adversely impact our financial results.

We have a significant amount of goodwill and intangible assets on our consolidated balance sheet as of March 28, 2020. Goodwill and intangible asset impairment analysis and measurement requires significant judgment on the part of management and may be impacted by a wide variety of factors, both within and beyond our control. We are required to annually test goodwill to determine if impairment has occurred, either through a quantitative or qualitative analysis. Additionally, interim reviews must be performed whenever events or changes in circumstances indicate that impairment may have occurred. If the testing performed indicates that impairment has occurred, we are required to record a non-cash impairment charge for the difference between the carrying value of the goodwill and the implied fair value of the goodwill in the period the determination is made. Factors that may be considered when determining if the carrying value of our goodwill or intangible assets may not be recoverable include a significant decline in our expected future cash flows or a sustained, significant decline in our stock price and market capitalization.

In March 2020, we identified a triggering event which resulted in a non-cash impairment charge of $180 million relating to the Company’s intangible assets and property, plant, and equipment related to long-lived assets in the voice asset group, as well as a

non-cash impairment charge of $484 million to goodwill due to an overall decline in the Company’s earnings and sustained decrease in our stock price. If the factors triggering the impairment noted herein continue or worsen due to COVID-19 and other factors outside of the Company’s control, the Company may experience a further negative impact on its financial results as well as risks associated with unforeseen or hidden liabilities, risks that acquired or invested companies will not achieve anticipated performance levels, diversion of management attention and resources from our design and operation of internal controls.

5. Adverse or uncertain global and regional economic conditions may negatively affect us.

Our business and financial performance is subject to changes in macroeconomic and global conditions. Economic concerns, such as uncertain or inconsistent global or regional economic growth, stagnation or contraction, including the pace of economic growth in the United States and around the world, as well as actual or potential political unrest, natural disasters, armed conflict, and public health outbreaks, such as the COVID-19 pandemic as discussed above, may cause companies and governments to delay, reduce or cancel spending, increasing the uncertainty and predictability of our business with companies and governmental agencies. Global health concerns, such as COVID-19, has resulted and could continue to result in social, economic, and labor instability in the countries in which we or our customers and suppliers operate. A global economic downturn, changes in the industries in which we sell our products, or erratic or decliningexisting business or governmental spendingother priorities and budget limitations, difficulty in integrating the acquired businesses with our existing operational infrastructure, inability to generate sufficient revenues to offset the costs and expenses of acquisitions or hiring have ininvestments, the pastlength of development, and may again in the future reduce salesincreased competition, all of our products, increase sales cycles, slow adoption of new technologies, increase price competition, and cause customers and suppliers to default on their financial obligations. Uncertainty regarding future economic conditions and the markets into which we sell make it challenging both in the near and long-term to forecast operating results, make business decisions, and identify risks that maycould adversely affect our business, sources and uses of cash, financial condition and results of operations.

Additionally,In addition, following completion of an acquisition or investment, our management and resources may be diverted from their core business activities due to the extent governments implement general or specific reductions in spending, demand for our products by those governmental agencies subject tointegration process, which diversion may harm the measures and by customers who derive all or a portion of their revenues from these agencies, may decline. Similarly, to the extent uncertainty regarding public debt limits or governmental budgets hinder spending by retail consumers, businesses or governmental agencies, saleseffective management of our productsbusiness. Any difficulties encountered in the acquisition or investment and integration process may be materially harmed or delayed.

6. Our failurehave an adverse effect on our ability to effectively enhancemanage our business and develop our sales strategy and sales force, may harm our revenuesresults of operations and financial outcomes ascondition. If a result.

The Companyfinancial or strategic investment is substantially dependentunsuccessful, we may lose the value of our investment, which could have a material adverse effect on our sales force to effectively execute our sales, pricingfinancial condition and business strategies, to obtain new channel partners, and to drive additional opportunities with our existing channel partners. The Company believes that there is significant competition for skilled sales personnel with technical knowledge. Our ability to grow our business depends on our success in recruiting, training, and retaining sales personnel to support the Company. We periodically adjust our sales organization and our compensation programs to optimize our sales operations, to increase revenue, and to support our business model. If we have not structured our sales organization or compensation for our sales personnel in a way that properly supports our Company’s objectives, orresults of operations. Moreover, if we fail to make changes insuccessfully close transactions, integrate new teams, or integrate the products, technologies or other solutions associated with these transactions into our company, our business
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could be seriously harmed. Any integration process may require significant time and resources, and we may not be able to manage the process successfully. We may not successfully evaluate or use the acquired products, technology, and personnel, or accurately forecast the financial impact of an acquisition, investment and/or partnership transaction, including accounting charges. We may have to pay cash, incur debt, or issue equity securities to pay for any acquisition or investment, any of which could seriously harm our business. Selling or issuing equity to finance or carry out any such acquisition or investment would also dilute our existing stockholders. Incurring debt would increase our fixed obligations and could also include covenants or other restrictions that would impede our ability to manage our operations.

In addition, members of the new U.S. administration and Congress have proposed new legislation that could limit, hinder, or delay the acquisition process and target opportunities. If we are unable to consummate key acquisition transactions essential to our corporate strategy, it may limit our ability to grow or compete effectively and our business may be seriously harmed.

Additionally, as we focus on growth opportunities, we continue to review our product portfolio and address our non-strategic product categories and products through various options including divestiture and cessation of operations like the sale of our consumer gaming assets. If we are unable to execute divestitures on favorable terms or if realignment is costlier or more distracting than we expect or has a timely fashion or do not effectively manage changes, the Company’s performance couldnegative effect on our organization, employees and retention, then our business and operating results may be adversely affected. Discontinuing products with service components may also cause us to continue to incur expenses to maintain services within the product life cycle or to adversely affect our customer and consumer relationships and brand. Divestitures may also involve warranties, indemnification or covenants that could restrict our business or result in litigation, additional expenses or liabilities. In addition, discontinuing product categories, even categories that we consider non-strategic, reduces the size and diversification of our business and causes us to be more dependent on a smaller number of product categories.

7.4.    Competition in each of our markets is strong, and our inability to compete effectively could significantly harm our business and results of operations.

We face strong competition in all of the markets worldwide for our products, solutions and services. Market leadership changes may occur as a result of numerous factors, including new product and technology introductions, new market participants, pricing pressure on average selling prices and sales terms and conditions, and related to product performance and functionality. For a further description of our competitors and the markets in which we compete, see Item 1, Business, in this Form 10-K.

Our competitive landscape continues to rapidly evolve as the industry moves into new markets for collaboration such as mobile, browser-based, and cloud-delivered collaboration offerings. Competitors in these markets also continue to develop and introduce new technologies, sometimes proprietary or closed architectures, thatwhich may block or limit our ability to compete in certain markets. Many of our competitors are larger, offer broader product lines, may integrate their products and solutions with communications solutions, devices, and adapters manufactured or provided by them or others, offer products or solutions incompatible with our products, have established market positions, and have substantially greater financial, marketing, and other resources; all of which may increase pressure to reduce our pricing, increase our spending on sales and marketing, or both, which would correspondingly have a negative impact on our revenues and operating margins.

We may not be able to compete successfully against our current or future competitors. We expect our competitors to continue to improve the performance of their current products and to introduce new products or new technologies that provide improved performance. New product introductions by our current or future competitors, or our delay in bringing new products to market, could cause a significant decline in sales or loss of market acceptance of our products. We believe that ongoing competitive pressure may result in a reduction in the prices of our products and our competitors’ products. In addition, the introduction of additional lower priced competitive products or of new products or product platforms could render our existing products or technologies

obsolete. We also believe we will face increasing competition from alternative UC&C endpoint solutions that employ new technologies or new combinations of technologies.

Simplification of certain product technology is leading to the availability of alternative, lower cost competitive products targeted to enterprises, consumers and small businesses, which could harm sales. If we do not distinguish our products, through distinctive, technologically advanced features and designs, as well as continue to build and strengthen our brand recognition, our products may become more difficult to sell or to sell at the desired prices and financial margins. In addition, failure to effectively market our products could lead to lower and more volatile revenue and earnings, excess inventory, and the inability to recover associated development costs, any of which could have a negative impact on our business, financial condition, results of operations, and cash flows.

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We also face competition from companies, principally located in or originating from Asia, offering low costwhich may be state-owned or subsidized which enables such competitors to offer low-cost products, including products modeled on, direct copies of, or counterfeits of, our products. Online marketplaces make it easier for disreputable and fraudulent sellers to introduce their copies or counterfeit products into the stream of commerce by commingling legitimate products with copies and counterfeits; thereby making it extremely difficult to track and remove copies and counterfeits. The introduction of low-cost alternatives, copies and counterfeits has resulted in and will continue to cause market pricing pressure, customer dissatisfaction and harm to our reputation and brand name. If product prices are substantially reduced by new or existing market participants, our business, financial condition, or results of operations could be materially negatively affected.
8. Increased consolidation and the formation of
Additionally, strategic partnerships in our industry may lead to increased competition, which could negatively impact our business and future results of operations.
Strategic partnerships and acquisitions are being formed and announced by our competitors on a regular basis, which increases competition and can result in increased downward pressure on our product prices. As a result, competition with larger combined companies with significantly greater financial, sales and marketing resources, a larger channel network and expanded product lines is a constant threat to our market share and revenues. Competitors can sell their communications solutions product lines in conjunction with proprietary network equipment or platform technology as a complete solution, making it more difficult to compete against them or to ascertain pricing on competitive products. In addition, some competitors may use their strengths in adjacent markets to foreclose competition in the UC&C solutions market. In some cases, proprietary solutions may also preclude our competitive products from being fully interoperable with our competitors' endpoints, infrastructure and/or network products. Acquisitions or partnerships made by one of our strategic partners could also limit the potential contribution of our strategic relationships to our business and restrict our ability to form strategic relationships with these companies in the future and, as a result, harm our business. Rumored or actual consolidation of our partners and competitors may cause uncertainty and disruption to our business and can cause our stock price to fluctuate.

9. 5.    Failure to successfully navigate the challenges associated with developing, introducing, and marketing our products may adversely impact our financial results.

a.Our operating resultssuccess depends on our ability to assimilate new technologies in our products and to properly train our channel partners, sales force and end-user customers in the use of those products.

The markets for our products are difficultcharacterized by rapidly changing technology, such as the demand for HD video technology and lower cost video infrastructure products, the shift from on premise-based equipment to predict, they could fluctuate,a mix of solutions that includes hardware and software and the option for customers to have video delivered as a service from the cloud or through a browser, evolving industry standards and frequent new product introductions, including an increased emphasis on software products, new, lower cost hardware products, and development of artificial intelligence and machine learning solutions that may make all or a portion of our products or their functionality obsolete or unnecessary. Historically, our focus has been on premise-based solutions for the enterprise and public sector, targeted at vertical markets, including finance, manufacturing, government, education and healthcare. In addition, in response to emerging market trends, and the network effect driven by business-to-business and business-to-consumer adoption of UC&C, we are expanding our focus to capture opportunities within emerging markets including mobile, small and medium businesses (“SMBs”), and cloud-based delivery. If we are unable to successfully capture these markets to the extent anticipated, or to develop the new technologies and partnerships required to successfully compete in these markets, then our revenues may not grow as anticipated, and our stock price could become more volatile and your investment could lose value.

All ofbusiness may ultimately be harmed. Given the factors discussed in this section could affect our quarterly and annual operating results and our stock price. The timing of announcements in the public market regarding new products, product enhancements or technological advances by our competitors or us and any announcements by us of acquisitions, major transactions, or management changes could also affect our stock price. Our operating quarterly and annual operating results have varied from period to period and may fluctuate in the future as a result of factors, many of which are outside of our control and which we may not foresee, or which we may foresee but not manage effectively, including changes in the economic environment, and the other factors identified below in this section. Our stock price is subject to speculation by analysts and in the press, changes in recommendations or earnings estimates by financial analysts, changes in investors’ or analysts’ valuation measures for our stock, changes in or announcements regarding our forecasts and guidance, our credit ratings, market trends unrelated to our performance, and sales of our common stock by us, our officers or directors or unaffiliated third party investors, particularly considering the concentrated ownership of our common stock, that may limit the ability for investors to acquire or sell meaningful quantities of our stock or cause speculation as to the acquisition or sale of our stock. A significant drop in our stock price could also expose us to the risk of securities class action lawsuits, which could result in substantial costs and divert management’s attention and resources, which could negatively affect our business.

Given thecompetitive nature of the markets inmobile industry, changing end user behaviors and other industry dynamics, these relationships may not evolve into fully developed product offerings or translate into any future revenues.

b.    The success of our new products depends on several factors which, we compete, our revenues and profitability vary from quarter to quarter and are difficult to predict for many reasons, including the following:
fluctuating optimal inventory levels;
variations in the volume and timing of orders received during each quarter;
our ability to execute on our strategic and operating plans;
shifts in the timing, size and types of products ordered, as well as the mix of products and services, and the geographic locations of the customers placing orders, any of whichif not achieved, could impact gross margins depending on the various margins of the products and services ordered and foreign currency exchange rates on both revenues and expenses;

the timing of customers' sales promotions and campaigns or variations in sales rates by our channel partner customers to their customers;
changes to our channel partner programs, contracts, pricing and go to market strategies that could: (i) result in a reduction in the number of channel partners; (ii) adversely impact our revenuesfinancial results.

The success of our new product introductions depends on a number of factors, including proper new product definition, product cost, infrastructure for services and gross marginscloud delivery, timely completion and introduction of new products, proper positioning and pricing of new products in relation to our total product portfolio and their relative pricing, differentiation of new products from those of our competitors and other products in our own portfolio, market acceptance of these products and the ability to sell our products to customers as comprehensive UC&C solutions. Other factors that may affect our success include properly addressing the complexities associated with compatibility issues, channel partner and sales strategies, sales force integration and training, technical and sales support, and field support. As a result, it is possible that investments that we realign our discountare making in developing new products and rebate programs for our channels; or (iii) cause moretechnologies may not yield the planned financial results.

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We also need to continually educate and train our channel partners to add our competitors’ productsavoid any confusion as to their portfolios;
the timing of large end customer deployments, including UC&C infrastructure;
the timing and market acceptancedesirability of new product introductions by usofferings and our competitors and obsolescence or discontinuance of existing products;
competition, including pricing pressure, product features and functionality, by us, our competitors or our customers;
the level and mix of inventory that we hold to meet future demand;
changessolutions compared to our global organizationexisting product offerings and retentionto be able to articulate and differentiate the value of or changes in key personnel;
changes in effective tax rates which are difficult to predict due to, among other things, the timing and geographical mixnew offerings over those of our earnings,competitors. As the outcome of current or future tax auditsmarket evolves, our distribution model and potentialchannel partners may change as well. During the last few years, we have announced and launched several new rulesproduct offerings, both independently and regulations;
failure to timely introducejointly with our strategic partners, including new software, hardware and cloud-based solutions, and these new products within projected costs and reduce costs as production increases;
changes in technology and desired product features, including whether those changes occur as and when anticipated;
general economic conditions in the U.S. and our international markets, including foreign currency fluctuations;
customer cancellations and rescheduling;
misalignment between supply chain ordering and demand by customers and systems to forecast demand;
the impact of changing costs of freight and components used in the manufacturing of our products and the potential negative impact on our gross margins;
investments in and the costs associated with strategic initiatives;
changes in the underlying factors and assumptions used in determining stock-based compensation;
changes in accounting rules or their interpretation; and
other factors beyond our control, including popular uprisings, terrorism, war, natural disasters, and diseases, such as COVID-19.
As a result of these and potentially other factors, we believe that period-to-period comparisons of our historical results of operations are not necessarily a good predictor of our future performance. If our future operating results are below the expectations of stock market securities analysts or investors, or below any financial guidance we may provide to the market, our stock price may decline. Financial guidance beyond the current quarter is inherently subject to greater risk and uncertainty, and if the transitions in our markets accelerate, our ability to forecast becomes more difficult.

10. We face risks related to our dependence on channel partners and strategic partners to sell our products.

Changes to our channel partner programs or channel partner contracts may not be favorably received and as a result our channel partner relationships and results of operations may be negatively impacted.

Our channel partners are eligible to participate in various incentive programs, depending upon their contractual arrangements with us. As part of these arrangements, we have the right to make changes in our programs and launch new programs as business conditions warrant. Further, from time to time, we may make changes to our channel partner contracts or realign our discount and rebate programs. For instance, following the Acquisition of Polycom and partially as a consequence of the significant number of overlapping channel partners with inconsistent contractual terms between the two legacy Plantronics and Polycom entities, we embarked on a rationalization program designed to organize the channels serving our markets and harmonize the contractual terms under which we conduct business with these partners. These changes have disruptedcould cause confusion among our channel partners and may causeend-users, thereby causing them to add competitive products to their portfolios, delay advertising or salespurchases of our new products until they determine their market acceptance, or as they consider a more comprehensive UC&C strategy versus point product or endpoint only deployments. Any delays in future purchases could adversely affect our revenues, gross margins and operating results in the period of the delay.

The communications market shift their emphasis to selling our competitors’ products. Ourfully- integrated solutions, cloud-based/hybrid offerings and new business models over time may require us to add new channel partners, may not be receptiveenter new markets and gain new core technological competencies. We are attempting to future changes,address these needs and the need to develop new products through our internal development efforts, through joint developments with other companies and through acquisitions. However, we may not receive the positive benefits thatidentify successful new product opportunities and develop and bring products to market in a timely manner. Further, as we anticipate in making any program and contractual changes.

Our strategic partnerships with companiesintroduce new products, these product transition cycles may not yield the desired results which could harmgo smoothly, causing an increased risk of inventory obsolescence and relationship issues with our business.

We are focusing on our strategic partnershipsend-user customers and alliances with traditional partners like Microsoft and new partners such as Zoom, Google and others. Defining, managing and developing these partnerships is expensive and time-consuming and may not yield the desired results, impacting our ability to effectively compete in the market and to take advantage of anticipated future market growth. Because our products are intended to perform across multiple platforms, certainchannel partners. The failure of our channel partners and strategic alliance partners may perceive conflicts in our business placing one strategic alliance partner versus another.

In addition, as we enter into agreements with these strategic partners to enable us to continue to expand our relationships with these partners, we may undertake additional obligations, such asnew product development efforts, andany inability to service or maintain the necessary third-party interoperability licenses, our inability to properly manage product certifications to our partner’s standards or requirements, which could trigger unintended penalty or other provisions in the event that we fail to fully perform our contractual commitments or could result in additional costs beyond those that are planned in order to meet these contractual

obligations. We are reliant on certain strategic alliances to certify our products to work on their platform, which they withhold if we are unable to meet the time frames required, or if our competitors have certifications for competitive products for which we are not yet certified, our revenues and results of operations would be negatively impacted.

Conflicts between our channel partners and strategic partners could arise which could harm our business.

Some of our current and future products are directly competitive with the products sold by both our channel and strategic partners. As a result of these conflicts, there is the potential for our channel and strategic partners to compete head-to-head with ustransitions or to significantly reduceanticipate new product demand, or eliminate their orders of our products or design our technology out of their products. Further, as a result of our increased effortsinability to sell through a direct sales model, we may alienate some of our channel partners or cause a shift in product sales from our traditional channel model. Due to these and other factors, channel conflicts could arise which cause channel partners to devote resources to the communications equipment of competitors, whichenter new markets would negatively affectharm our business and results of operations.

In addition, some ofc.    We may experience delays in product introductions and availability, and our products are reliant on strategic partnerships with call management providers and wireless UC&C platform providers. These partnerships result in interoperable features between products to deliver a total solution to our mutual end-user customers. Competition with our partners in all of the markets inmay contain defects which we operate is likely to increase, which would adversely affect our revenues and could potentially strain our existing relationships with these companies.

We are subject to risks associated with our channel partners’ sales reporting, product inventories and product sell-through.

We sell a significant amount of our products to channel partners who maintain their own inventory of our products for sale to resellers and end-users. Our revenue forecasts associated with products stocked by some of our channel partners are based largely on point of sale information regarding their sales to resellers and end users that our channel partners provide to us. To the extent that this sales-out and channel inventory data is inaccurate or not received timely, our revenue forecasts for future periods may be less reliable. Further, if these channel partners are unable to sell an adequate amount of their inventory of our products in a given quarter or if channel partners decide to decrease their inventories for any reason, such as a recurrence of global economic uncertainty and downturn in technology spending, the volume of our sales to these channel partners and our revenues could be negatively affected. In addition, we also face the risk that some of our channel partners have inventory levels in excess of future anticipated sales. If such sales do not occur in the time frame anticipated by these channel partners for any reason, these channel partners may substantially decrease the amount of product they order from us in subsequent periods, or product returns may exceed historical or predicted levels, which would harm our business and create unexpected variations in our financial results.

We are subject to risks associated with the success of the businesses of our channel partners.

Some of our channel partners that carry our products, and from whom we derive significant revenues, are thinly capitalized. Although we perform ongoing evaluations of their creditworthiness, the failure of these businesses to establish and sustain profitability, obtain financing or adequately fund capital expenditures could have a significant negative effect on our future revenue levels and profitability and our ability to collect our receivables. In addition, global economic uncertainty, including uncertainty created by the impact of COVID-19. reductions in technology spending in the United States and other countries, and periodic ongoing challenges in the financial services industry have in the past restricted, and may again in the future restrict, the availability of capital, which may delay collections from our channel partners beyond our historical experience or may cause companies to file for bankruptcy, jeopardizing the collectability of our receivables from such channel partners and negatively impacting our future results.

Our channel partner contracts are typically short-term and early termination of these contracts mayseriously harm our results of operations.

We cannothave experienced delays in the introduction of certain new products and enhancements in the past. The delays in product release dates that we experienced in the past have been due to factors such as unforeseen technology issues, third-party changes to technology, manufacturing ramping issues, availability of component parts, and other factors, which we believe negatively impacted our revenue in the relevant periods. In addition, we have experienced delays in product certifications required with respect to our new product releases. Any of these or other factors may occur again and delay our future product releases. As such, disruption due to geopolitical conflicts, public health, or natural disasters could create an increased risk of delays in new product introductions.

Our communications equipment includes both hardware and software and incorporates new technologies and component parts from different suppliers. Resolving product defect and technology and quality issues could cause delays in new product introductions. Further, some defects may not be certain asdetected or cured prior to future order levels from our channel partners. Ina new product launch or may be detected after a product has already been launched and may be incurable or result in a product recall. The occurrence of any of these events could result in the eventfailure of a terminationpartial or entire product line or a withdrawal of one of our major channel partners, we believe thata product from the end-user customer would likely purchase from another one of our channel partners, but if this did not occur and we were unablemarket. We may also have to rapidly replace that revenue source, its loss would harm our results of operations.


Our channel partners are impacted by changes in customer purchasing preferences which may negatively impact our traditional sales channels or the prices at which we may sell our products.

It is becoming easier for small online sellers of certain product categories to enter the market unburdened with physical locations, employees and support personnel which can force our larger traditional brick and mortar resellers to reduce their selling prices. In turn, our traditional resellers may demand lower selling prices from us, more cooperative and marketing incentives, reduce their sales support needed to maintain our premium brand image, discontinue carrying our productsinvest significant capital and other similar adverse actions. As we expandresources to correct these problems, including product re-engineering expenses and inventory, warranty and replacement costs. These problems might also result in claims against us by our service offerings, many of our historical channel partners may be unwillingcustomers or unable to market our services forcing us to establish new or different relationships. Further, increased competition among resellers may cause some of our resellersothers and partners to experience financial difficulties or force them to shut down, decreasing our channels to market. The inability to establish or maintain successful relationships with distributors, OEMs, retailers, and telephony service providers or to maintain quality distribution channels and sales models could negatively affect our business, financial condition, or results of operations.

If our channel partners fail to comply with laws or standards, our business could be harmed.

We expect our channel partners to meet certain standards of conduct and to comply with applicable laws, such as global anti-corruption, anti-bribery, and import and export control laws. Noncompliance with standards or laws could harm our reputation and adversely affect future sales of our products.

Any delays for new product offerings recently announced or currently under development, including product offerings for mobile, cloud-based delivery, software delivery or any product quality issues, product defect issues or product recalls could resultadversely affect the market acceptance of these products, our ability to compete effectively in fines, penalties, injunctions, orthe market, and our reputation with our customers, and therefore could lead to decreased product sales and could harm our business. We may also experience cancellation of orders, difficulty in collecting accounts receivable, increased service and warranty costs in excess of our estimates, diversion of resources and increased insurance costs and other harmlosses to our business or to end-user customers.

d.    We face risks related to building products dependent upon third-party platforms or technologies.

We have invested significant resources developing products that are dependent on third party unified communication as a service (UCaaS) and resultsvideo conferencing as a service (VCaaS) platforms and software. We made the decision to design our products to work with different third-party platforms and software to offer customers greater choice and flexibility, while expanding our ecosystem partners and enhancing their unique value differentiation through our products. If these partners’ solutions do not gain adoption and growth, it could impact the sales of our endpoint devices. If other hardware manufacturers follow the Company’s strategy and enter into the market, thereby increasing competition, we could see less market demand or revenue for our products. Lastly, the third-party platforms may be, or become, competitors of ours who have chosen, or in the future may choose, to design competing products for their
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platforms and offer features for their own hardware platforms to provide further differentiated features that may be perceived as better than our products, or they may choose not to work with us. If third parties are unwilling to provide us access to their platforms or technologies, or if such access is withdrawn, denied, or delayed, or if access is provided under terms that are not commercially reasonable, our business and operations werecould be adversely affected. We believe though that customers want the ability of choice and quality that Poly products provide.

In addition, we to become involveddevelop such products or make product enhancements based upon anticipated demand for new features and functionality. Our business and revenues may be harmed if: the use of our agnostic platform does not occur; we do not anticipate shifts in an investigation due to non-compliance by a channel partner.technology appropriately or rapidly enough; the development of suitable sales channels does not occur, or occurs more slowly than expected; our products are not priced competitively or are not readily adopted; or the adoption rates of the third-party software applications do not drive demand for our products as we anticipate.

11. IfAlthough we fail to accurately forecastbelieve increased sales of these remote working solutions will drive increased demand for our hardware and software platform products, such increased demand may not occur, or we may undernot benefit to the same extent as our competitors. We also may not be successful in creating demand in our installed customer base for products that we develop that incorporate these new partner platforms.

e.    Product obsolescence or overestimate production requirements resulting in lost business or write offs ofdiscontinuance and excess inventory which may materially harm our business, reputation and results of operations.

Our industry is characterized by rapid technological changes, evolving industry standards, frequent new product introductions, short-term customer commitments, decreasing product life cycles, and changes in demand. Production levels are generally forecasted based on customer forecasts and historic product demand and we often place orders with suppliers for materials, components and sub-assemblies (“materials and components”) as well as finished products many weeks in advance of projected customer orders. Actual customer demand depends on many factors and may vary significantly from forecasts. We may lose opportunities to increase revenues and profits and may incur increased costs and penalties including expedited shipping fees and late delivery penalties if we underestimate customer demand.

Conversely, overestimating demand may result in higher inventories of materials and components and finished products, which may later require us to write off all or a material portion of our inventories. We routinely review inventory for usage potential, including fulfillment of customer warranty obligations and spare part requirements, and we write down to the lower of cost or market value the excess and obsolete inventory, which may materially adverselycan negatively affect our results of operations.

For instance, periodically, we or our competitors announceThe pace of change in technology and in the release of new products capabilities,has increased and is expected to continue to increase, which can often render existing or developing technologies that replaceobsolete more quickly. In addition, the introduction of new products and any related actions to discontinue existing products can cause existing inventory to become obsolete. These obsolescence issues, or shorten theany failure by us to properly anticipate product life cycles, can require write-downs in inventory value. For each of legacyour products, or cause customers to defer or stop purchasing legacy products untilthe potential exists for new products become available. Additionally, new product announcements may incite customersto render existing products obsolete, cause inventories of existing products to increase, purchases of successful legacy products as part of a last-time buy strategy, thereby increasing sales in the short-term while decreasing future sales and delaying new product adoption. These risks increase the difficulty of accurately forecasting demand for discontinued and new products as well as the likelihood of inventory obsolescence, loss of revenue and associated gross profit. If any of the above occur, our business, financial condition and results of operations could be materially harmed.

12. We have a number of large customers with substantial market power whose ability to demand pricing and promotion concessions as well as other unfavorable terms makes sales forecasting difficult which can harm our profitability.

Many customers with whom we conduct business are quite large with substantial buying power or who have strategic importance to our product marketing objectives. Many use their buying power or strategic importance to mandate terms and conditions favorable to them to conduct business, including unfavorable payment terms. If our compliance with these or similar future provisions are incorrect or inadequate, we could be liable for breach of contract damages or our reputation with one or more key customers could be harmed, either of which could have an adverse effect on our financial condition or results of operations.

13. Business interruptions could adversely affect our operations.

In addition to the impact of COVID-19 discussed above, other factors or events outside of our control including, without limitation, war, terrorism, public health issues, natural disasters, or other business interruptions, whether in the U.S. or abroad, have caused or could cause damage or disruption to international commerce by creating economic and political uncertainties that may have a strong negative impact on the global economy, us, and our suppliers or customers. Our major business operations and those of many of our vendors and their sub-suppliers are subject to interruption by disasters, including, without limitation, earthquakes,

floods, and volcanic eruptions or other natural or manmade disasters, fire, power shortages, terrorist attacks and other hostile acts, public health issues, flu or similar epidemics or pandemics, and other events beyond our control and the control of our suppliers.  Our corporate headquarters, information technology, manufacturing, certain research and development activities, and other critical business operations are located near major seismic faults or flood zones.  While we are partially insured for earthquake-related losses or floods, our operating results and financial condition could be materially affected in the event of a major earthquake or other natural or manmade disaster.

In the case of our managed services business, any circuit failure or downtime could affect a significant portion of our customers. Since our ability to attract and retain customers depends on our ability to provide customers with highly reliable service, even minor interruptions could harm our reputation, require that we incur additional expense to acquire alternative telecommunications capacity, or cause us to miss contractual obligations,discontinue a product or reduce the demand for existing products.

Further, we continually evaluate our product lines both strategically and in terms of potential growth rates and margins. Such evaluations could result in the discontinuance or divestiture of those products in the future, which could have a material adverse effect on our operating resultsbe disruptive and our business.costly and may not yield the intended benefits.

Should any of the events above arise we could be negatively impacted by the need for more stringent employee travel restrictions, limitations in the availability of freight services, governmental actions limiting the movement of products between various regions, delays in production, and disruptions in the operations of our suppliers.  Our operating results and financial condition could be adversely affected by these events.

14. Our corporate values has contributed to our success, and if we are unable to maintain them, we could lose the innovation, creativity, and teamwork fostered by our culture, and our business may be harmed.

We believe that a critical contributor to our success has been our corporate values, which we believe fosters innovation, operational excellence, focus on our customers, teamwork, and integrity. As we evolve and change as an organization, we may find it difficult to maintain these important aspects of our corporate values, which could limit our ability to innovate and operate effectively. Any failure to preserve our values could also negatively affect our ability to retain and recruit personnel, continue to perform at current levels or execute on our business strategy.

15.f.    The increased use of software in our products could impact the way we recognize revenue, which could adversely impact our financial results.

We are increasingly incorporating advanced software features and functionalities into our products, offering firmware and software fixes, updates, and upgrades and developing Internet based software-as-a-service offerings that provide additional value that complements our products. As the nature and extent of software integration in our products increases, or if sales of standalone software applications or services become material, the way we report revenue related to our products and services could be significantly affected. For example, we are increasingly required to evaluate whether our revenue transactions include multiple deliverables and, as such, whether the revenue generated by each transaction should be recognized upon delivery, over a period of time or apportioned and recognized based on a combination of the two. Moreover, the software and services revenue recognition rules are complex and dynamic. If we fail to accurately apply these complex rules and policies, particularly to new and unique products or services offerings, we may incorrectly report revenues in one or more reporting periods, which could materially and adversely impact our results for the affected periods, cause our stock price to decline, and result in securities class actions or other similar litigation.

16. We operate in multiple tax jurisdictions globally and our corporate tax rate may increase or we may incur additional income tax liabilities, which could negatively impact our cash flow, financial condition and results of operations.

We have significant operations in various tax jurisdictions throughout the world, and a substantial portion of our taxable income has historically been generated in jurisdictions outside of the U.S. Should there be changes in foreign tax laws that seek to impose withholding taxes on the repatriation of cash or increase foreign tax rates on overseas earnings our operating results could be materially adversely affected.

Various governmental tax authorities have recently increased their scrutiny of tax strategies employed by corporations and individuals. In addition, the Organization for Economic Cooperation and Development issued guidelines and proposals during fiscal year 2016 that may change how our tax obligations are determined in many of the countries in which we do business. If U.S. or other foreign tax authorities change applicable tax laws or successfully challenge the manner in which our profits are currently recognized, our overall taxes could increase, and our business, cash flow, financial condition, and results of operations could be materially adversely affected. It is possible that tax authorities may disagree with certain positions we have taken and any adverse outcome of such a review or audit could have a negative effect on our financial position and operating results.


We are also subject to examination by the Internal Revenue Service ("IRS") and other tax authorities, including state revenue agencies and foreign governments. While we regularly assess the likelihood of favorable or unfavorable outcomes resulting from examinations by the IRS and other tax authorities to determine the adequacy of our provision for income taxes, there can be no assurance that the actual outcome resulting from these examinations will not materially adversely affect our financial condition and results of operations.

17. Changes in applicable tax regulations and resolutions of tax disputes could negatively affect our financial results.

We are subject to taxation in the U.S. and numerous foreign jurisdictions that could negatively impact our financial results. On December 22, 2017, the U.S. government enacted comprehensive tax legislation commonly referred to as the Tax Cuts and Jobs Act (the “Tax Act”). The changes included in the Tax Act are broad and complex. As rule making bodies and new legislation is enacted to interpret the Tax Act, these changes may adjust the estimates provided in this report. The changes may possibly be material, due to, among other things, the Treasury Department’s promulgation of regulations and guidance that interpret the Tax Act, corrective technical legislative amendments that may change the Tax Act, any changes in accounting standards for income taxes or related interpretations in response to the Tax Act, or any updates or changes to estimates the company has utilized to calculate the transition impacts, including impacts from changes to current year earnings estimates and foreign exchange rates of foreign subsidiaries. Another example is on November 12, 2019, in Altera Corp. v. Commissioner, the Ninth Circuit Court of Appeals denied Altera Corporation’s petition for rehearing en banc following the Ninth Circuit’s decision against Altera issued on June 7, 2019 (the “2019 Opinion”). Consistent with the 2019 Opinion and in conjunction with an IRS audit for the fiscal year ended March 2017, the Company has taken a charge for the Altera case and is fully reserved resulting in a higher year over year tax expense in fiscal year 2020.

In addition, it is uncertain how each country where we do business may react to the Tax Act. Moreover, the evolving global tax landscape accompanying the adoption and guidance associated with the Base Erosion and Profit Shifting reporting requirements (“BEPS") recommended by the G8, G20 and Organization for Economic Cooperation and Development ("OECD") may require us to make adjustments to our financial results. As these and other tax laws and related regulations change, our financial results could be materially impacted. Given the unpredictability of these possible changes, it is difficult to assess whether the overall effect of these potential tax changes would be positive or negative for our earnings and cash flow, but such changes could adversely impact our financial results.

18. We may not be able to utilize our deferred tax assets.

As a global enterprise, we cannot be certain of the tax outcome related to many transactions and calculations.  Uncertainties arise as a consequence of positions taken regarding valuation of deferred tax assets, net operating loss carryforwards and tax credit carryforwards that maybe used in certain tax jurisdictions to offset future taxable income and reduce income taxes payable. Each quarter, we determine the probability that the deferred tax assets will be realized. This determination involves judgment and the use of significant estimates and assumptions, including historical operating results, expectations of future taxable income and tax planning strategies. Realization of net deferred tax assets ultimately depends on the existence of sufficient taxable income. If unfavorable changes in the financial outlook of our operations continue or increase, our financial position could be negatively impacted.  As of March 28, 2020, we recorded a 100% valuation allowance of $72 million against our U.S. deferred tax assets based on the Company's results for Fiscal Year 2019 and 2020, together with our Fiscal Year 2021 forecast.


19. We face risks associated with developing and marketing our products, including new product development and new product lines.

Our success depends on our ability to assimilate new technologies in our products and to properly train our channel partners, sales force and end-user customers in the use of those products.

The markets for our products are characterized by rapidly changing technology, such as the demand for HD video technology and lower cost video infrastructure products, the shift from on premise-based equipment to a mix of solutions that includes hardware and software and the option for customers to have video delivered as a service from the cloud or through a browser, evolving industry standards and frequent new product introductions, including an increased emphasis on software products, new, lower cost hardware products, development of artificial intelligence and machine learning solutions that may make all or a portion of our products or their functionality obsolete or unnecessary. Historically, our focus has been on premise-based solutions for the enterprise and public sector, targeted at vertical markets, including finance, manufacturing, government, education and healthcare. In addition, in response to emerging market trends, and the network effect driven by business-to-business and business-to-consumer adoption of UC&C, we are expanding our focus to capture opportunities within emerging markets including mobile, small and medium businesses (“SMBs”), and cloud-based delivery. If we are unable to successfully capture these markets to the extent anticipated, or to develop the new technologies and partnerships required to successfully compete in these markets, then our revenues may not grow as anticipated and our business may ultimately be harmed. Given the competitive nature of the mobile industry, changing end user behaviors and other industry dynamics, these relationships may not evolve into fully-developed product offerings or translate into any future revenues.

The success of our new products depends on several factors, including proper new product definition, product cost, infrastructure for services and cloud delivery, timely completion and introduction of new products, proper positioning and pricing of new products in relation to our total product portfolio and their relative pricing, differentiation of new products from those of our competitors and other products in our own portfolio, market acceptance of these products and the ability to sell our products to customers as comprehensive UC&C solutions. Other factors that may affect our success include properly addressing the complexities associated with compatibility issues, channel partner and sales strategies, sales force integration and training, technical and sales support, and field support. As a result, it is possible that investments that we are making in developing new products and technologies may not yield the planned financial results.

We also need to continually educate and train our channel partners to avoid any confusion as to the desirability of new product offerings and solutions compared to our existing product offerings and to be able to articulate and differentiate the value of new offerings over those of our competitors. As the market evolves, our distribution model and channel partners may change as well. During the last few years, we have announced and launched several new product offerings, both independently and jointly with our strategic partners, including new software, hardware and cloud-based solutions, and these new products could cause confusion among our channel partners and end-users, thereby causing them to delay purchases of our new products until they determine their market acceptance, or as they consider a more comprehensive UC&C strategy versus point product or endpoint only deployments. Any delays in future purchases could adversely affect our revenues, gross margins and operating results in the period of the delay.

The communications market shift to fully integrated solutions, cloud-based/hybrid offerings and new business models over time may require us to add new channel partners, enter new markets and gain new core technological competencies. We are attempting to address these needs and the need to develop new products through our internal development efforts, through joint developments with other companies and through acquisitions. However, we may not identify successful new product opportunities and develop and bring products to market in a timely manner. Further, as we introduce new products, these product transition cycles may not go smoothly, causing an increased risk of inventory obsolescence and relationship issues with our end-user customers and channel partners. The failure of our new product development efforts, any inability to service or maintain the necessary third-party interoperability licenses, our inability to properly manage product transitions or to anticipate new product demand, or our inability to enter new markets would harm our business and results of operations.

We may not be able to develop new products or enhance the capabilities of our existing products to keep pace with rapidly changing technology and customer requirements or successfully manage the transition to new product offerings as enterprises shift to a remote workforce as a result of COVID-19.

For the past several months, the COVID-19 pandemic has forced businesses around the world to shift their employees to remote work due to shelter-in-place orders. As a result, we believe that businesses may be shifting to permanent remote work for some or all of their workforce and we have experienced downward pressure on the sales of our audio and video solutions which typically are used in office environments. A continuation of the movement towards these remote and/or flexible work practices could over time erode the overall demand for office equipment and further erode sales of our voice and video product lines. While we are taking actions to develop new and/or increase the manufacturing of our existing collaboration tools that enable both in office and remote work, our failure to timely accommodate this rapidly shifting market demand could negatively impact on our financial

results. For additional risks related to COVID-19, see the risk factor "The recent global COVID-19 outbreak has harmed and could continue to harm our business and results of operations."

We may experience delays in product introductions and availability, and our products may contain defects which could seriously harm our results of operations.

We have experienced delays in the introduction of certain new products and enhancements in the past. The delays in product release dates that we experienced in the past have been due to factors such as unforeseen technology issues, third party changes to technology, manufacturing ramping issues and other factors, which we believe negatively impacted our revenue in the relevant periods. In addition, we have experienced delays in product certifications required with respect to our new product releases. Any of these or other factors may occur again and delay our future product releases. As such, disruption due to geopolitical conflicts, public health, or natural disasters could create an increased risk of delays in new product introductions.

We produce highly complex communications equipment, which includes both hardware and software and incorporates new technologies and component parts from different suppliers. Resolving product defect and technology and quality issues could cause delays in new product introduction. Component part shortages, availability, and changes could also cause delays in product delivery and lead to increased costs. Further, some defects may not be detected or cured prior to a new product launch or may be detected after a product has already been launched and may be incurable or result in a product recall. The occurrence of any of these events could result in the failure of a partial or entire product line or a withdrawal of a product from the market. We may also have to invest significant capital and other resources to correct these problems, including product re-engineering expenses and inventory, warranty and replacement costs. These problems might also result in claims against us by our customers or others and could harm our reputation and adversely affect future sales of our products.

Any delays for new product offerings recently announced or currently under development, including product offerings for mobile, cloud-based delivery, software delivery or any product quality issues, product defect issues or product recalls could adversely affect the market acceptance of these products, our ability to compete effectively in the market, and our reputation with our customers, and therefore could lead to decreased product sales and could harm our business. We may also experience cancellation of orders, difficulty in collecting accounts receivable, increased service and warranty costs in excess of our estimates, diversion of resources and increased insurance costs and other losses to our business or to end-user customers.

Product obsolescence or discontinuance and excess inventory can negatively affect our results of operations.

The pace of change in technology and in the release of new products has increased and is expected to continue to increase, which can often render existing or developing technologies obsolete more quickly. In addition, the introduction of new products and any related actions to discontinue existing products can cause existing inventory to become obsolete. These obsolescence issues, or any failure by us to properly anticipate product life cycles, can require write-downs in inventory value. For each of our products, the potential exists for new products to render existing products obsolete, cause inventories of existing products to increase, cause us to discontinue a product or reduce the demand for existing products.

Further, we continually evaluate our product lines both strategically and in terms of potential growth rates and margins. Such evaluations could result in the discontinuance or divestiture of those products in the future, which could be disruptive and costly and may not yield the intended benefits.

We face risks related to building platforms dependent upon adoption of third-party providers.

We have invested significant resources developing products that are dependent on the adoption of third-party unified communication as a service (UCaaS) and video conferencing as a service (VCaaS) software applications. We made the decision to be agnostic in our approach to offer customers greater choice and flexibility, while expanding our ecosystem partners and enhancing their unique value differentiation through our products. If these partners’ solutions do not gain adoption and growth, it could impact the sales of our endpoint devices. If other hardware manufacturers follow the Company’s strategy and enter into the market, thereby increasing competition, we could see less market demand or revenue for our products. Lastly, the third-party partners could decide to build their own hardware platforms to provide further differentiated features and choose not to work with us. We believe though that customers want the ability of choice and quality that Poly products provides.

In addition, we develop these products or make product enhancements based upon anticipated demand for new features and functionality. Our business and revenues may be harmed if: (i) the use of our agnostic platform does not occur; (ii) we do not anticipate shifts in technology appropriately or rapidly enough; (iii) the development of suitable sales channels does not occur, or occurs more slowly than expected; (iv) our products are not priced competitively or are not readily adopted; or (v) the adoption rates of the third-party software applications do not drive demand for our products as we anticipate. Although we believe increased sales of these remote working solutions will drive increased demand for our hardware and software platform products, such

increased demand may not occur, or we may not benefit to the same extent as our competitors. We also may not be successful in creating demand in our installed customer base for products that we develop that incorporate these new partner platforms.

g.    Lower than expected market acceptance of our products, price competition and other price changes would negatively impact our business.

If the market does not accept our products, particularly our new product offerings on which we are relying on for future revenues, such as product offerings for platform software, new hardware products and cloud-based delivery, our business and operating results could be harmed. Further, revenues relating to new product offerings are unpredictable and new products typically have lower gross margins for a period of time after their introduction and higher marketing and sales costs. As we introduce new products, they could increasingly become a higher percentage of our revenues. Our profitability could also be negatively affected in the future as a result of continuing competitive price pressures in the sale of UC&C solutions equipment and UC platform products. Further, in the past we have reduced prices in order to expand the market for our products, and in the future, we may further reduce prices, introduce new products that carry lower margins in order to expand the market or stimulate demand for our products, or discontinue existing products as a means of stimulating growth in a new product.
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Finally, if we do not fully anticipate, understand and fulfill the needs of end-user customers in the vertical markets that we serve, we may not be able to fully capitalize on product sales into those vertical markets and our revenues may, accordingly, fail to grow as anticipated or may be adversely impacted. We face similar risks as we expand and focus our business on the SMB and service provider markets. In light of the COVID-19, there are shifts in end user needs, including for example, increased work from home, tele-medicine,telemedicine, tele-education, and other remote services that are exacerbated in a pandemic, which may present opportunities for growth. However, if we fail to take advantage of such changes and they impact our products, we may risk missing a critical market shift.

6.    Failure to adequately service and support our product offerings, or a decline in demand for our service offerings, could harm our results of operations.

The increasingIn some instances, the complexity of our products and associated technologies has increased the need for enhanced product warranty and service capabilities, including integration services, which may require us to develop or acquire additional advanced service capabilities and make additional investments. If we cannot adequately develop and train our internal support organization or maintain our relationships with our outside technical support providers, it could adversely affect our business.

In addition, sales of our immersive telepresence solutions are complex sales transactions, and the end-user customer may purchase an enhanced level of support service from us to ensure that its significant investment can be fully operational and realized. This requires us to provide advanced services and project management in terms of resources and technical knowledge of the customer’s telecommunication network. If we are unable to provide the proper level of support on a cost-efficient basis, it may cause damage to our reputation in this market and may harm our business and results of operations.

20. DelaysIn other instances, however, we are introducing new generation, less complex, product solutions, as companies shift from on premises to work from home options for their workforce. This shift in work environment has resulted in a decreased demand for our professional, installation and managed service offerings, which typically cater to on premises enterprise businesses. If we continue to experience a decline in our service offerings, our gross margins will experience downward pressure.

Additionally, we have invested and continue to invest in product management, analytics and personal device service offerings, such as Poly Lens and Poly+, to grow revenue, improve gross margins and drive increased profitability. Our future growth and profitability are tied to our ability to successfully bring to market these new and innovative services offerings, including cloud management and insights solutions. We are investing significant time, resources and money into our services offerings without expectation that they will provide material revenue in the near term and without any assurance they will succeed. Moreover, we expect that as we continue to explore, develop and refine new offerings they will continue to evolve, may not generate sufficient interest by end customers, may create channel conflicts with our existing hardware distribution partners, and we may be unable to compete effectively, generate significant revenues or lossachieve or maintain acceptable levels of government contractsprofitability.

Additionally, our experience with cloud services offerings is limited. We are also substantively reliant on third-party service providers for significant aspects of our offerings and over whom we have little or no market power regarding pricing, support, service levels and compliance. If we do not successfully execute our cloud strategy or anticipate the needs of our customers, our credibility as a cloud services provider could be questioned and our prospects for future revenue growth and profitability may never materialize.

Moreover, if our new and evolving business model offerings achieve market acceptance, differences in revenue recognition treatment may cause short-term revenue declines or increase expenditures for operational, administrative and technical support. Accordingly, if we fail to successfully launch, manage and maintain our new and evolving services offerings future revenue growth and profitability may be limited and our business significantly harmed.

7.    We face risks related to our dependence on channel partners and strategic partners to sell our products.

a.We rely on third parties to sell and distribute our products. Disruption of our relationship with these channel partners and/or our failure to obtain or maintain required government certificationsmanage our channel inventory, could have a material adverse effect onadversely affect our business.business, results of operations, operating cash flows and financial condition.

We sell our products both directly and indirectly and provide services to governmental entities in accordance with certain regulated contractual arrangements. While reporting and compliance with government contracts is both our responsibility and the responsibility of our partner, a lack of reporting or compliance by us or our partners could have an impact on the sales of our products to government agencies. Further, the United States Federal government has certain certification and product requirements for products sold to them. For instance, the United States Federal government remains focused on risks specific to products and applications designed, developed, or manufactured in other countries and the potential for security vulnerabilities to be inadvertently or intentionally embedded in such products and applications. If we are unable to meet or maintain applicable certification or other requirements specified by the United States Federal government or to do so within the time frames required, or if our competitors have certifications for competitive products for which we are not yet certified, our revenues and results of operations would be adversely impacted.

21. We have incurred significant indebtedness to finance the Acquisition of Polycom, which will decrease our business flexibility and increase borrowing costs, which may adversely affect our operations and financial results.

Prior to the Acquisition of Polycom, we had $500 million in 5.50% senior unsecured notes outstanding and the ability to draw up to $100.0 million against a revolving line of credit agreement with Wells Fargo Bank, National Association. In connection with the Acquisition of Polycom, the Company (i) borrowed an additional $1.275 billion from Wells Fargo Bank, National Association, which was financed through a senior secured term loan bearing interest at LIBOR plus 2.50% maturing in July 2025global network of distributors and (ii) replaced our existing revolving linechannel partners, including value-added resellers, integrators, direct marketing resellers, service providers, wireless carriers as well as through both traditional and online retailers and e-commerce channels. The impact of credit agreement with a secured credit facility (collectively the “Credit Agreement”) . As a result, upon completioneconomic conditions, labor issues, natural disasters, regional or
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global pandemics, evolving customer preferences, and our higher debt-to-equity ratio have the effect, among other things, of:

requiring us to dedicate a portion of our cash flow from operations to paymentspurchasing patterns on our currently existingdistribution partners, or future indebtedness, thereby reducing the availability of cash flow to fund working capital, capital expenditures, acquisitions, investments and other general corporate purposes;
limitingcompetition between our flexibility in planning for, or reacting to, changes in our business and the markets in which we operate including, without limitation, restricting our ability and the ability of our subsidiaries to grant liens or enter into certain types of transactions such as sale and lease-back transactions;
limiting our ability to borrow additional funds or to borrow funds at rates and terms we find acceptable; and
limiting our ability to repay or refinance the then-outstanding principal balance of any debt on maturity or to repay or refinance other future indebtedness.
The results from our operations may not allow us to comply with the covenants in the debt agreements or may require us to take action to reduce our debt or to act contrary to our business objectives. A breach of our debt covenantssales channels, could result in sales channel disruption.

Additionally, any loss of a default. This could permit the holders of such debt to accelerate such debtmajor partner or demand payment in exchange for a waiver of such default. If anydistribution channel or other channel disruption, including continued consolidation of our debt is accelerated, we may not have sufficient funds available to repay alldistributors, could make us more dependent on alternate channels, could increase pricing and promotional pressures from other partners and distribution channels, increase our marketing costs, adversely impact buying and inventory patterns, payment terms or any portion of it when due. On February 20, 2020 the Company entered into an Amendment No. 2 to the Credit Agreement (the “Amendment”), by and among the Company and the financial institutions party thereto as lenders and Wells Fargo Bank, National Association to modify the covenants associated with the revolving line of credit to increase the maximum secured net leverage ratio and decrease the minimum interest coverage ratio.  Our ability to comply with the covenants may be affected by events beyond our control, such as distressed and volatile financial and/or consumer markets, including due to the impact of the ongoing COVID-19 pandemic. The financial covenants set forth in the Credit Agreement are for the benefit of the revolving credit lenders only, and the Company is able to terminate the revolving credit facility without premium or penalty on three business days’ notice under theother contractual terms, of the Credit Agreement. For further details see "Item 7. Liquidity and Capital Resource."

Our current debt under the Credit Agreement has a floating interest rate that is based on variable and unpredictable U.S. and international economic risks and uncertainties and an increase in interest rates may negatively impact our financial results. We enter into interest rate hedging transactions that reduce, but do not eliminate, the impact of unfavorable changes in interest rates. There is no guarantee that our hedging efforts will be effectivesell-through or if effective in one period will continue to remain effective in future periods.

Our Credit Agreement utilizes LIBOR to calculate the amount of accrued interest on any borrowings. Regulators in certain jurisdictions including the United Kingdom and the United States have announced the desire to phase out the use of LIBOR by the end of 2021. The transition from LIBOR to a new replacement benchmark is uncertain at this time and the consequences of such developments cannot be entirely predicted, but could result in an increase in the cost of our borrowings under our existing credit facility and any future borrowings.

In addition, the mandatory debt repayment schedule of the Credit Agreement and the maturity of our existing 5.50% Senior Notes in 2023 may negatively impact our cash position, further reduce our financial flexibility, and cause concerns with analysts and investors. Furthermore, any changes by rating agencies to our credit rating in connection with such indebtedness may negatively impact the value and liquidity of our debt and equity securities.

Should any of the risks referenced above or related risks occur, our operations and financial results may be materially negatively impacted.

22. If our own manufacturing facilities and those of our contract manufacturers, original design manufacturers, suppliers and sub-suppliers are unable or unwilling to timely deliver sufficient quantities of quality materials and components and finished products, our ability to fulfill customer demand may be adversely impacted and our growth, business, reputation and financial condition may be materially negatively affected.

We depend on manufacturing operations conducted in our own facility in Tijuana, Mexico and through contract manufacturers, original design manufactures, and suppliers to manufacture our products. Although we have contracts with contract manufacturers, original design manufactures, and suppliers, we depend on these relationships and parties to timely obtain sufficient quantities of materials and components as well as finished products of acceptable quality at acceptable prices. The Company and our contract manufacturers and original design manufacturers procure materials, components and sub-components from a long and often complex chains of sub-suppliers to assemble them into finished products. The cost, quality, and availability of the services, materials and components and finished products that our contract manufacturers, original design manufacturers, suppliers and other third parties provide are essential to our business. It is time consuming and costly to qualify parties into our supply chain, which if we fail to manage could cause delays, quality control issues, and disruption in our manufacturing. With more suppliers and locations to manage in our supply chain the complexity increases. We have in the past and may in the future continue to experience delays and increases in time to manufacture and ship our products.


We have significant reliance upon our manufacturing facility in Tijuana, Mexico which may cause disruption to the supply chain and change established supply chain relationships. We believe that a flexible supply chain allows us to effectively respond to customer demands, but it also requires continuous improvement efforts involving management, production employees, and suppliers. If we are unable to consistently execute on our strategy, our ability to respond to customer demand profitability and timely may be harmed.

Our reliance on our manufacturing facility in Tijuana, Mexico, contract manufacturers, ODMs, suppliers and other third parties involve significant risks, including the following:

Risk of disruption by earthquakes, floods and other natural disasters, fire, power shortages, geopolitical unrest, war, terrorist attacks and other hostile acts, public health issues, epidemics or pandemics and other events beyond our control and the control of the third parties on which we depend. During the fourth quarter ended March 31, 2020, concerns related to the spread of COVID-19 began to create global business disruptions, including disruptions in our operations and creating potential negative impacts on our revenue. Disruptions include interruption in product supply, restrictions on the export or shipment of our products, temporary closure of supplier and manufacturing facilities as well as our own manufacturing facility. The extent to which COVID-19 will impact our financial results and operations is uncertain. There can be no assurance that the disruptions due to COVID-19 will be resolved in the near term at our facility in Tijuana, Mexico or in our supply chain partners. Other risks that may result from interruptions to our business due to COVID-19 are discussed in the risk factor entitled "The recent global COVID-19 outbreak has harmed and could continue to harm our business and results of operations."
We rely on a significant portion of our manufacturing operations outside of the United States, which subjects us to increased risk associated with importing, tariffs, pandemics, labor regulations and regional conflicts. For example, certain products of ours have been subject to import tariffs associated with our manufacturing in Mexico and China. We have incurred increased costs to mitigate the impact of these tariffs. With the outbreak and spread of COVID 19, the temporary closure of factories, businesses, and restrictions on public movement of people and goods, resulted in a delay in production for certain components and finished goods products and may result in further delays in the future.
Certain suppliers may become financially unstable or unwilling or unable to provide materials or components to us, resulting in us having to find new suppliers. It may take months to find and on board a new supplier and may require a redesign of our products to accommodate components from different suppliers. The Company may experience significant delays in manufacturing and delivery of our products to customers. We are unableconsumers, could curtail our routes-to-market, and damage our reputation, brand equity, market share and profitability. Our sales channel partners also sell products offered by our competitors, and if competitors offer our sales channel partners more favorable terms, have more products available to predict if we will be ablemeet their needs, or utilize the leverage of broader product lines sold through the channel, then our sales channel partners may de-emphasize or decline to obtain replacement components in a reasonable time and affordable cost, if at all. The current coronavirus outbreak known as COVID 19, may result in longer periods of commercial and government restrictions, that have impacted our ability to obtain certain materials and components and to manufacturecarry our products, at our facility and our manufacturing partners.

23. We are dependent on certain sole source and limited source suppliers, including for key components, which makes us susceptible to shortages, quality issues or price fluctuations in our supply chain, and we may face increased challenges in supply chain management in the future.

We rely on suppliers for critical aspects of our business to obtain hardware components, subsystems and systems from a limited group of suppliers. Suppliers may choose not to renew their contracts with the company or to discontinue supplying materials and components or finished products to us for a variety of reasons, including conflicting demands from their other customers, availability, price, and discontinuing production of such product. A lack of viable alternative sources of materials and components or the high development costs associated with existing and emerging wireless and other technologies may require us to work with a single source of supply for certain components. We currently purchase certain integrated circuits from single or limited sources. Moreover, lead times can be particularly long, are subject to change, and availability for such components can be constrained or in limited supply.  With consolidation there are also fewer components available to us. This consolidation can negatively impact our ability to access certain parts and at the prices that impact our gross margin. Companies may also elect not to continue their business relationship with us for reasons beyond our control or impose price increases that negatively impact our ability to sell our product.

To develop alternative sources for manufacturing and component supply is costly, time consuming and difficult. If we are unable to procure the components in a timely basis, we may not be able to meet our customer demands and thereby materially andwould adversely affect our business and operations, and as a result impact our financial condition and results of operations.

24. Managing the supply of products and component inventory is complex. Insufficient inventories may result in lost sales opportunities or delayed revenue while excess inventory may impact our gross margin.

The Company, contract manufacturers, and original design manufacturers purchase components to build products based upon our forecasts and demand for our products. In order to reduce manufacturing lead-times and plan for sufficient component supply,

from time to time we will purchase components and product that are non-cancelable and non-returnable, or commit to purchase certain volumes of products.

Certain materials and components used in our products are periodically subject to supply shortages and our business is subject to delays in delivery and the risk of higher prices. During periods of high demand and supply shortages from our suppliers we may experience component shortages. We have experienced some supply shortages for components and finished goods as COVID 19 has spread as factories and businesses temporarily closed and restrictions on public movement of people and goods resulted in a delay in production for certain components and finished goods products. Any failure to obtain key components to meet our product roadmaps or customer demand may (i) require us to obtain a replacement supply of satisfactory quality which may be difficult, time-consuming, or costly, (ii) force us to redesign or end-of-life certain products, (iii) delay manufacturing, (iv) require us to make large last-time buys based on speculative long-term forecasts in excess of our short-term needs, holding materials and components or finished products in inventory for extended periods of time, or (v) being unable to meet customer demand. If we are unable to obtain components from third party suppliers in the quantities and quality that we require, on a timely basis, and at the prices required, then we may not be able to deliver our products on time, in a cost effective manner, which would harm our business.

Rapid increases in production levels to meet product demand, whether or not forecasted, could result in shipment delays, higher costs for materials and components, increased expenditures for freight to expedite delivery of required materials, late delivery penalties, and higher overtime costs and other expenses, any of which could materially negatively impact our revenues, reduce profit margins, and harm relationships with affected customers. If constraints were to occur in existing or future product lines our ability to meet demand and our corresponding ability to sell affected products may be materially reduced. Moreover, our failure to timely deliver desirable products to meet demand may harm relationships with our customers. Further, if production is increased rapidly, manufacturing yields may decrease, which may also reduce our revenues or margins.

Our inventory management systems and supply chain visibility tools may not enable us to accurately forecast and manage the supply of our products and components. If we determine that we have excess supply, we may have to reduce prices or write down inventory. Alternatively, insufficient supply levels may lead to a shortage of products to sell and less revenue.

A portion of the materials and components used in our products are provided by our suppliers on consignment. As such, we do not take title to, or risk of loss of, these materials and components until they are consumed in the production process. Our consignment agreements generally allow us to return parts in excess of maximum order quantities at the suppliers’ expense. Returns for other reasons are negotiated with suppliers on a case-by-case basis and are generally immaterial. If we are required or choose to purchase all or a material portion of the consigned materials and components or if a material number of our suppliers refuse to accept orders on consignment, our inventory turn rate may decline or we could incur material unanticipated expenses, including write-downs for excess and obsolete inventory.

We have experienced and expect to continue to experience volatility in prices from our suppliers, particularly in light of price fluctuations for oil, gold, copper, and other materials and components in the U.S. and around the world, which could negatively affect our profitability or market share. If we are unable to pass cost increases on to our customers or achieve operating efficiencies that offset any increases, our business, financial condition, and results of operations may be materially negatively affected.

25. Our financial performance may be impacted if we fail to manage our channel inventory.

Our channel inventory management is complex, as we sell products through our global channel network which includes distributors, direct and indirect resellers, network and systems integrators, service providers, wireless carriers, and mass merchants. The Company must manage both Company ownedCompany-owned and channel inventory effectively, particularly with respect to sales to distributors, which involves forecasting demand, pricing challenges, and analyzing point of sales information regarding sales to resellers and end users that our channel partners provide. Our forecasts may not accurately predict demand, and distributors may increase orders during periods of product shortages or in limited cases, may request to cancel orders or delay orders in anticipation of new products. Distributors also may adjust their orders in response to the supply of our products and the products of our competitors and seasonal fluctuations in end-user demand. The Company’s reliance upon our global channel network may reduce our visibility into inventory quantities, demand and pricing trends, and therefore make forecasting more difficult. If we have excess or obsolete inventory, we may need to reduce our prices and write down inventory. In addition, factors in different markets may cause differential discounting between the geographies where our products are sold, which makes it difficult to achieve global consistency in pricing and creates the opportunity for grey“grey market” sales. Additionally, if our sales channel partners have excess inventory of our products or those of our competitors, or decide to decrease their inventories for any reason, then they may decrease the amount of products they acquire in subsequent periods, causing disruption in our business and adversely affecting our forecasts and sales.

In addition, current and future restrictions or disruptions of transportation, such as reduced availability of air transport, port closures, key shipping lanes, including the most recent blockage of the Panama Canal due to the running aground of a large shipping container, and/or increased border controls or closures, may also impact our ability to meet customer demand and could materially adversely affect us. Our customers and channel partners have also experienced, and may continue to experience, disruptions in their operations including as a result of COVID-19, which can result in delayed, reduced, or canceled orders, and increased collection risks, and which may adversely affect our results of operations.

b.    Our strategic partnerships with companies may not yield the desired results which could harm our business.

We are focusing on our strategic partnerships and alliances with traditional partners like Microsoft and Zoom and new partners, such as Google and others. Defining, managing and developing these partnerships is expensive and time-consuming and may not yield the desired results, impacting our ability to effectively compete in the market sales.and to take advantage of anticipated future market growth. Because our products are platform agnostic and therefore intended to perform across multiple platforms, certain of our channel partners and strategic alliance partners may perceive conflicts in our business placing one strategic alliance partner versus another.

26. Our newIn addition, as we enter into agreements with these strategic partners to enable us to continue to expand our relationships with these partners, we may undertake additional obligations, such as development efforts and evolving service offerings are strategically importantproduct certifications to our future growth and profitability andpartner’s standards or requirements, which could trigger unintended penalty or other provisions in the event that we fail to fully perform our business may be harmedcontractual commitments or could result in additional costs beyond those that are planned in order to meet these contractual obligations. We are reliant on certain strategic alliances to certify our products to work on their platform, which they withhold if we are unable to meet the time frames required, or if our competitors have certifications for competitive products for which we are not yet certified, our revenues and profitability materially hurt ifresults of operations would be negatively impacted.

Moreover, we fail to successfully bring new offerings to market.

Our future growth and profitability are tied to our ability to successfully bring to market new and innovative services offerings like Poly Lens, our cloud management and insights solution. We are investing significant time, resourcesin personnel and money intoinitiatives to grow our

services prosumer business, with offerings without expectation that they will provide material revenue in the near termdirectly from our online platform and without any assurance they will succeed. Moreover,indirectly through third-party marketplaces, such as Amazon. If we expect that as we continueare unable to explore, develop and refinebuild relationships with new offerings they will continue to evolve, may not generate sufficient interest by end customers, may create channel conflicts with our existing hardware distribution partners and we may be unableadapt to compete effectively, generate significant revenues or achieve or maintain acceptable levels of profitability.

Additionally, our experience with cloud services offerings is limited. We are also substantively reliant on third party service providers for significant aspects of our offeringsnew distribution and over whom we have little or no market power regarding pricing, support, service levels and compliance. If we do not successfully execute our cloud strategy or anticipate the needs of our customers, our credibility as a cloud services provider could be questioned and our prospects for future revenue growth and profitability may never materialize.

Moreover, if our new and evolving business model offerings achieve market acceptance, differences in revenue recognition treatment may cause short-term revenue declines or increase expenditures for operational, administrative and technical support.

Accordingly, if we fail to successfully launch, manage and maintain our new and evolving services offerings future revenue growth and profitability may be limited and our business significantly harmed.

27. Our business could be negatively impacted if we lose the benefit of the services of key personnelmarketing models, or if we fail to attract, motivatebuild product adoption with our targeted customer base, we could experience an adverse impact on our results of operations and retain talented new personnel.financial condition.

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c.    Conflicts between our channel partners and strategic partners and us or between or among them could arise which could harm our business.

Some of our current and future products are directly competitive with the products sold by both our channel and strategic partners. For example, Cisco, Amazon, Google and Microsoft, have developed or may develop and offer, their own data integration solutions and some of these partners are currently, and others may in the future become, competitors. These strategic partners are among the largest and most well capitalized companies in the world and may have significant competitive advantages over us, including greater name recognition, larger customer bases, and greater financial, technical, marketing, public relations, sales, distribution and other resources than us. Such competitors may be more likely to promote and sell their own solutions over our products and they may ultimately be able to transition customers onto their competing solutions, which could materially and adversely affect our revenues and growth. Further, such competitors may cease their relationships with us. As a result of these conflicts, there is the potential for our channel and strategic partners to compete head-to-head with us or to significantly reduce or eliminate their orders of our products or design our technology out of their products. Moreover, because the market for optimized telecommunication offerings is evolving to support a hybrid work environment, we expect additional competition from other established and emerging companies if this market continues to develop and expand. Increased competition from our strategic partners or from other companies that may in future decide to enter and compete in our market may significantly adversely impact our financial performance.

Further, as a result of our increased efforts to sell through a direct sales model, we may alienate some of our channel partners or cause a shift in product sales from our traditional channel model. Due to these and other factors, channel conflicts could arise which cause channel partners to devote resources to the communications equipment and services of competitors, which would negatively affect our business and results of operations.

In addition, some of our products are reliant on strategic partnerships with call management providers and wireless UC&C platform providers. These partnerships result in interoperable features between products to deliver a total solution to our mutual end-user customers. Competition with our partners in all of the markets in which we operate is likely to increase, which would adversely affect our revenues and could potentially strain our existing relationships with these companies.

d.    Changes to our channel partner programs or channel partner contracts may not be favorably received and as a result our channel partner relationships and results of operations may be negatively impacted.

Our channel partners are eligible to participate in various incentive programs, subject to their contractual arrangements with us. As part of these arrangements, we generally have the right to make changes in our programs and launch new programs as business conditions warrant. Further, from time to time, we may make changes to our channel partner contracts or realign our discount and rebate programs. Our channel partners may not be receptive to future changes, and we may not receive the positive benefits that we anticipate in making any program and contractual changes.

e.    Termination of one or more contracts with our channel partners may harm our results of operations.

We cannot be certain as to future order levels from our channel partners. Our channel partner contracts typically provide for the right of termination for convenience by the channel partner. In the event of a termination of one of our major channel partners, we believe that the end-user customer would likely purchase from another one of our channel partners, but if this did not occur and we were unable to rapidly replace that revenue source, its loss would harm our results of operations.

f.    Our channel partners are impacted by changes in customer purchasing preferences, which may negatively impact our traditional sales channels or the prices at which we may sell our products.

It is becoming easier for small online sellers of certain product categories to enter the market unburdened with physical locations, employees and support personnel which can force our larger traditional brick and mortar resellers to reduce their selling prices. In turn, our traditional resellers may demand lower selling prices from us, more cooperative and marketing incentives, reduce their sales support needed to maintain our premium brand image, discontinue carrying our products and other similar adverse actions. As we expand our service offerings, many of our historical channel partners may be unwilling or unable to market our services forcing us to establish new or different relationships. Further, increased competition among resellers may cause some of our resellers and partners to experience financial difficulties or force them to shut down, decreasing our channels to market. The inability to establish or maintain successful relationships with distributors, OEMs, retailers, and telephony service providers or to maintain quality
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distribution channels and sales models could negatively affect our business, financial condition, or results of operations.

g.    We are subject to risks associated with our channel partners’ sales reporting, product inventories and product sell-through.

We sell a significant amount of our products to channel partners who maintain their own inventory of our products for sale to resellers and end-users. Our revenue forecasts associated with products stocked by some of our channel partners are based largely on point-of-sale information regarding their sales to resellers and end users that our channel partners provide to us. To the extent that this sales-out and channel inventory data is inaccurate or not received timely, or if our channel partners fail to provide such data at all, our revenue forecasts for future periods may be less reliable. Further, if these channel partners are unable to sell an adequate amount of their inventory of our products in a given quarter or if channel partners decide to decrease their inventories for any reason, such as a recurrence of global economic uncertainty and downturn in technology spending, the volume of our sales to these channel partners and our revenues could be negatively affected. In addition, we also face the risk that some of our channel partners have inventory levels in excess of future anticipated sales. If such sales do not occur in the time frame anticipated by these channel partners for any reason, these channel partners may substantially decrease the amount of product they order from us in subsequent periods, or product returns may exceed historical or predicted levels, which would harm our business and create unexpected variations in our financial results.

h.    We are subject to risks associated with the success of the businesses of our channel partners.

Some of our channel partners that carry our products, and from whom we derive significant revenues, are thinly capitalized. Although we perform ongoing evaluations of their creditworthiness, the failure of these businesses to establish and sustain profitability, obtain financing or adequately fund capital expenditures could have a significant negative effect on our future revenue levels and profitability and our ability to collect our receivables. In addition, global economic uncertainty, including uncertainty created by the impact of COVID-19, reductions in technology spending in the United States and other countries, and periodic ongoing challenges in the financial services industry have in the past restricted, and may again in the future restrict the availability of capital which may delay collections from our channel partners beyond our historical experience or may cause companies to file for bankruptcy, jeopardizing the collectability of our receivables from such channel partners and negatively impacting our future results.

i.    If our channel partners fail to comply with laws or standards, our business could be harmed.

We require our channel partners to meet certain standards of conduct and to comply with applicable laws, such as global anti-corruption, anti-bribery, and import and export control laws. Noncompliance with standards or laws could harm our reputation and could result in termination of the channel partner and/or fines, penalties, injunctions, or other harm to our business and results of operations were we to become involved in an investigation due to non-compliance by a channel partner.

8.    Delays or loss of government contracts or failure to obtain or maintain required government certifications could have a material adverse effect on our business.

We sell our products both directly and indirectly and provide services to governmental entities in accordance with certain regulated contractual arrangements. While reporting and compliance with government contracts is both our responsibility and the responsibility of our partners, a lack of reporting or compliance by us or our partners could have an impact on the sales of our products to government agencies. Further, the United States federal government has certain certification and product requirements for products sold to them. If we are unable to meet or maintain applicable certification or other requirements specified by the United States federal government or to do so within the time frames required, or if our competitors have certifications for competitive products for which we are not yet certified, our revenues and results of operations would be adversely impacted.

9.    Our operating results are difficult to predict, they could fluctuate, and our stock price could become more volatile and your investment could lose value.

Our stock price is subject to speculation by investors, analysts and in the press, changes in recommendations or earnings estimates by equity research analysts, changes in investors’ or analysts’ valuation measures for our stock, changes in or announcements regarding our forecasts and guidance, our credit ratings, market trends unrelated to our performance, and sales of our common stock by us, our officers or directors or unaffiliated third-party investors, particularly considering the
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concentrated ownership of our common stock, that may limit the ability for investors to acquire or sell meaningful quantities of our stock or cause speculation as to the acquisition or sale of our stock. As we experienced in the prior fiscal year, a drop in our stock price exposed us to a securities class action lawsuit, which has resulted in substantial costs and diversion of management’s attention and resources. We may experience further derivative lawsuits arising from the claims in the class action case. Moreover, if we in the future experience a significant drop in our stock price, we again may be exposed to further securities class action lawsuits, which could negatively affect our business.

Given the nature of the markets in which we compete, our revenues and profitability vary from quarter to quarter and are difficult to predict for many reasons, including the following: fluctuating optimal inventory levels; variations in the volume and timing of orders received during each quarter; our ability to execute on our strategic and operating plans; shifts in the timing, size and types of products ordered, as well as the mix of products and services, and the geographic locations of the customers placing orders, any of which could impact gross margins depending on the various margins of the products and services ordered and foreign currency exchange rates on both revenues and expenses; the timing of customers' sales promotions and campaigns or variations in sales rates by our channel partner customers to their customers; changes to our channel partner programs, contracts, pricing and go to market strategies that could result in a reduction in the number of channel partners, adversely impact our revenues and gross margins as we realign our discount and rebate programs for our channels, or cause more of our channel partners to add our competitors’ products to their portfolios; the timing of large end customer deployments, including UC&C infrastructure; the timing and market acceptance of new product introductions by us and our competitors and obsolescence or discontinuance of existing products; competition, including pricing pressure, product features and functionality, by us, our competitors or our customers; the level and mix of inventory that we hold to meet future demand; changes to our global organization and retention of or changes in key personnel; changes in effective tax rates which are difficult to predict due to, among other things, the timing and geographical mix of our earnings, the outcome of current or future tax audits and potential new rules and regulations; failure to timely introduce new products within projected costs and reduce costs as production increases; changes in technology and desired product features, including whether those changes occur as and when anticipated; general economic conditions in the U.S. and our international markets, including foreign currency fluctuations; customer cancellations and rescheduling; misalignment between supply chain ordering and demand by customers and systems to forecast demand; the impact of changing costs of freight and components used in the manufacturing of our products and the potential negative impact on our gross margins; investments in and the costs associated with strategic initiatives; changes in the underlying factors and assumptions used in determining stock-based compensation; changes in accounting rules or their interpretation; and other factors beyond our control, including popular uprisings, terrorism, war, natural disasters, and diseases, including COVID-19. As a result of these and potentially other factors, we believe that period-to-period comparisons of our historical results of operations are not necessarily a good predictor of our future performance. If our future operating results are below the expectations of stock market securities analysts or investors, or below any financial guidance we may provide to the market, our stock price may decline. Financial guidance beyond the current quarter is inherently subject to greater risk and uncertainty, and if the transitions in our markets accelerate, our ability to forecast becomes more difficult.

Moreover, our industry is characterized by rapid technological changes, evolving industry standards, frequent new product introductions, short-term customer commitments, decreasing product life cycles, and changes in demand. Production levels are generally forecasted based on customer forecasts, which is dynamic, and to some extent historic product demand and we often place orders with suppliers for materials, components and sub-assemblies (“materials and components”) as well as finished products many weeks in advance of projected customer orders. Actual customer demand depends on many factors and may vary significantly from forecasts. We may lose opportunities to increase revenues and profits and may incur increased costs and penalties including expedited shipping fees and late delivery penalties if we underestimate customer demand.

10.    Our failure to effectively enhance and develop our sales strategy and sales force, may harm our revenues and financial outcomes as a result.

a.The Company is substantially dependent on our sales force to effectively execute our sales, pricing and business strategies.

The Company believes that there is significant competition for skilled sales personnel with technical knowledge. Our ability to grow our business depends on our success in recruiting, training, and retaining sales personnel to support the Company. We periodically adjust our sales organization and our compensation programs to optimize our sales operations, to increase revenue, and to support our business model. If we have not structured our sales organization or compensation for our sales personnel in a way that properly supports our Company’s objectives, or if we fail to make changes in a timely fashion or do not effectively manage changes, the Company’s performance could be adversely affected.

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b.    We have a number of large customers with substantial market power whose ability to demand pricing and promotion concessions as well as other unfavorable terms makes sales forecasting difficult which can harm our profitability.

Many customers with whom we conduct business are quite large with substantial buying power or who have strategic importance to our product marketing objectives. Many use their buying power or strategic importance to mandate terms and conditions favorable to them to conduct business, including unfavorable payment terms. If our compliance with these or similar future provisions are incorrect or inadequate, we could be liable for breach of contract damages or our reputation with one or more key customers could be harmed, either of which could have an adverse effect on our financial condition or results of operations.

c.    A significant amount of our revenues are generated, and the majority of our product manufacturing and packaging occurs, internationally, which subjects our business to risks of international sales, operations and trade.

International sales and manufacturing, marketing and sales expenses represent a significant portion of our revenues and operating expenses. In fiscal year 2022, revenues derived from sales outside of the U.S. represented approximately 54% of our total revenues. International sales and operations are subject to certain inherent risks, which would be amplified if our international business grows as anticipated, including the following: recent economic sanctions imposed, and the potential for additional economic sanctions, by the United States as well as the actual and threatened retaliatory responses by impacted nations, some of which may affect or materially delay our ability to import or sell all or a portion of our products into impacted countries; adverse economic conditions in international markets, such as the restricted credit environment and sovereign credit concerns in E&A and reduced government spending and elongated sales cycles; information technology security, environmental and trade protection measures and other legal, regulatory and compliance obligations, some of which may result in fines, penalties and other legal sanctions or affect our ability to import our products, to export our products from, or sell our products in various countries where we are deemed to be in violation of our legal or contractual obligations; the impact of government-led initiatives to encourage the purchase of products from domestic vendors or discourage relationships with certain entities, which can affect the willingness of customers or partners to purchase products from, or collaborate to promote interoperability of products with, companies headquartered in the United States; unstable or uncertain political and economic situations such as the United Kingdom’s decision to leave the European Union commonly referred to as Brexit; the impact of changes in our international operations, including changes in key personnel; compliance with global anti-corruption laws such at the United States’ Foreign Corrupt Practices Act and United Kingdom’s Bribery Act, which may be exacerbated by cultural differences in the conduct of business in various regions; foreign currency exchange rate fluctuations, including the recent volatility of the U.S. dollar, and the impact of our underlying hedging programs; reduced intellectual property rights protections in some countries; unexpected changes in regulatory requirements and tariffs; longer payment cycles, greater difficulty in accounts receivable collection and longer collection periods; and changes in tax law or interpretations thereof that could lead to potentially adverse tax consequences, such as legislation on revenue and expense allocations and transfer pricing among the Company’s subsidiaries.

Furthermore, revenues derived from sales outside of the U.S. may fluctuate as a percentage of total revenues in the future as we introduce new products. These fluctuations primarily are the result of our practice of introducing new products in North America first and the additional time and costs required for product homologation and regulatory approvals of new products in international markets. To the extent we are unable to expand international sales in a timely and cost-effective manner, or maintain or meet current international market demand or increase such demand for our products, our business could be harmed.

11.    We are subject to a variety of laws and regulations relating to the import and export of our product and service offerings. Our failure to comply with such regulations could result in governmental enforcement actions, fines, penalties, or other remedies, which could have a material adverse effect on our business, results of operations, and financial condition.

We are subject to laws and regulations governing our international operations, including applicable import and export control regulations, economic sanctions on countries and persons and customs requirements. Importing and exporting has involved more risk since the beginning of 2018, as there has been increasing rhetoric, in some cases coupled with legislative or executive action, from several United States and foreign leaders regarding tariffs against foreign imports of certain materials. For example, the U.S. government imposed significant tariffs on China related to the importation of certain product categories following the U.S. Trade Representative’s Section 301 investigation. Additionally, export of our product and service offerings also are subject to various “domestic and international” export control regulations (“Export Regulations”), some of which are described in more detail below, and may require a license from the U.S. Department of State, the U.S. Department of Commerce, or the U.S. Department of the Treasury. Any changes in these Export
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Regulations may restrict the export of our products and/or services, and we may cease to be able to procure export licenses for our products and/or services under existing regulations. The area of Export Regulations remains fluid in terms of regulatory developments. Should we need an export license under existing regulations, the length of time required by the licensing process can vary, potentially delaying the shipment of products and the recognition of the corresponding revenue. We have no control over the time it takes to process an export license. Any restriction on the export of a significant product line or a significant amount of our products could cause a significant reduction in revenue.

In addition, effective June 29, 2020, the U.S. Commerce Department’s Bureau of Industry and Security (“BIS”) published regulations tightening export controls on China, Russia and Venezuela with respect to goods, software and technology, including increasing the licensing requirements and due diligence expectations that apply to trade with, China, Russia and Venezuela under the U.S. Export Administration Regulations (“EAR”) when “military end users” or “military end uses” are involved. This rule expands the scope of the licensing requirement by redefining “military end use” more broadly and by increasing the number of products subject to the restriction. This expanded military end use restriction has had a significant impact on trade with China and increase associated export control compliance burdens, costs and risks associated with such compliance. Moreover, it is possible that the U.S. government may take further measures in the future to impose stricter Export Regulations on items destined for China and other countries outside of the U.S. or impose additional duties on shipments made from such countries. The U.S. government also may add additional parties to the Entity List, which could harm our business, increase the cost of conducting our operations in countries outside of the U.S., particularly China, or result in retaliatory actions against U.S. interests.

We have had, and may discover in the future, deficiencies in our compliance with Export Regulations. Although we continue to enhance our compliance programs relating to Export Regulations, we cannot assure that any such enhancements will ensure that we are in compliance with applicable laws and regulations at all times, or that applicable authorities will not raise compliance concerns or perform audits to confirm our compliance with applicable laws and regulations. Any failure by us to comply with applicable laws and regulations could result in governmental enforcement actions, fines or penalties, criminal and/or civil proceedings, or other remedies, any of which could have a material adverse effect on our business, results of operations, and/or financial condition.

In addition, the U.S. government has exercised additional trade-related powers in a manner that could have a material adverse impact on our business, financial condition or results of operations. For example, on May 15, 2019, then-President Trump issued an executive order that invoked national emergency economic powers to implement a framework to regulate the acquisition or transfer of information communications technology in transactions that imposed undue national security risks. The executive order was subject to implementation by the Secretary of Commerce and purports to apply to contracts entered into prior to the effective date of the order. On January 19, 2021, the U.S. Department of Commerce published interim final rules in the Federal Register, subject to public notice and comment, which purport to permit the Department of Commerce to investigate transactions involving the use of information communications technology products or services provided by persons owned or controlled by certain nations, including China, and potentially to modify or prohibit those transactions. In addition, the White House, the Department of Commerce and other executive branch agencies have implemented additional restrictions and may implement still further restrictions that would affect conducting business with certain Chinese companies. We cannot predict whether these recent rules and restrictions will be implemented and acted upon by the Biden administration, modified, overturned or vacated by legal action. Although we continue to work with our vendors to mitigate our exposure to current or potential tariffs, there can be no assurance that we will be able to offset any increased costs.

Additionally, a significant portion of the products we sell is originally manufactured in countries other than the United States. International trade disputes that result in tariffs and other protectionist measures could adversely affect our business, including disruption in and cost increases for sourcing our merchandise and increased uncertainties in planning our sourcing strategies and forecasting our margins. Moreover, government policies on international trade and investments such as import quotas, capital controls, taxes or tariffs, whether adopted by individual governments or regional trade blocs, can delay or prohibit the import or export of our products, affect demand for our products and services, impact the competitiveness of our products or prevent us from manufacturing or selling products in certain countries.

The implementation of more restrictive trade policies, including the imposition of tariffs, the imposition of more restrictive trade compliance measures, or the renegotiation of existing trade agreements by the U.S. or by countries where we sell our products and services or procure supplies and other materials incorporated into our products, including in connection with the U.S. and Mexico border crisis, the increasing trade tensions and tariffs with China and Chinese threats of retaliation, the economic sanctions against Russia, and the U.K.'s withdrawal from the EU, could adversely affect our business. Any failure to comply with such regulations could result in governmental enforcement actions, fines, penalties, or other remedies, which could have a material adverse effect on our business, results of operations, and financial condition.

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12.    Changes in our management may cause uncertainty in, or be disruptive to, our business. Certain of our directors and management team members have been with us in those capacities for only a short time.

The Company’s success depends to a large extent upon the continued services of a limited number of executive officers and other key employees. The losspersonnel, as well as its ability to effectively transition to their successors. We have recently experienced significant changes in our senior leadership, including the appointment of a new Chief Executive Officer, Chief Legal Officer, Chief Supply Chain Officer, and Vice President of Corporate Strategy, and established new positions reporting to the CEO, including a Senior Vice President of Public Affairs and a Chief Transformation Officer. Additionally, in Fiscal Year 2021, one of our directors resigned as a result of the servicessale by Siris Capital Group, LLC of its holdings in our stock, and another director retired. We hired one or more ofnew director in Fiscal Year 2021 and one new director in Fiscal Year 2022. Although we have endeavored to implement any management and director transition in a non-disruptive manner, such transitions might impact our executive officers or keybusiness, and give rise to uncertainty among our customers, investors, vendors, employees whether or not anticipated, could negatively impactand others concerning our future direction and performance, which may materially and adversely affect our business, financial condition, and results of operations. operations and cash flows, and our ability to execute our business model.

In addition, because certain members of our management and Board have served in their respective capacities for only limited durations, we face the additional risks that these persons have limited familiarity with our past practices, our business and our industry and lack established track records in managing our business strategy.

In addition, the Company has recently experienced turnover in other key leadership roles. Any future changes to the executive management team, including hires or departures, could cause further disruption to the business and have a negative impact on operating performance, while these operational areas are in transition. The Company can provide no assurance that it will find suitable successors to key roles as transitions occur or that any identified successor will be successfully integrated into its management team.

We also believe that our future success will depend in large part upon our ability to attract, motivate and retain highly skilled technical, management, sales, and marketing personnel. Competition for such personnel at all levels of the organization. Due to labor shortages and inflationary wage pressure, there is intense andcompetition for qualified talent, which combined with the salary, benefits and other costs required to employ the right personnel, may make it difficult to achieve our financial goals. Consequently, we may not be successful in attracting, motivating and retaining such personnel, and our failure to do so could have a negative effect on our business including our ability to successfully develop, introduce, and market our products which may adversely impact our operating results, or financial condition.

28.13.    Business interruptions due to manmade or natural disasters, or other significant disruptions in, or breaches in security of, our products, our website or information technology systems, including breaches of technology systems of our third-party suppliers, could adversely affect our business operations.

a.Factors or events outside of our control including, without limitation, war, terrorism, public health issues, natural disasters, or other business interruptions, whether in the U.S. or abroad, have caused or could cause damage or disruption to international commerce by creating economic and political uncertainties that may have a strong negative impact on the global economy, us, and our suppliers or customers.

Our major business operations and those of many of our vendors and their sub-suppliers are subject to interruption by disasters, including, without limitation, earthquakes, floods, and volcanic eruptions or other natural or manmade disasters, fire, power shortages, terrorist attacks and other hostile acts, public health issues, flu or similar epidemics or pandemics, and other events beyond our control and the control of our suppliers.

Our corporate headquarters are located in Northern California, a region known for seismic activity. A significant natural disaster, such as an earthquake, a fire (such as the recent extensive wildfires in California), localized extended outages of critical utilities (such as California’s public safety power shut-offs) or transportation systems, or any critical resource shortages, could cause a significant interruption in our business, damage or destroy our facilities and cause us to incur significant costs, any of which could harm our business, financial condition and results of operations. While we are partially insured for earthquake-related losses or floods, our operating results and financial condition could be materially affected in the event of a major earthquake or other natural or manmade disaster as the insurance we maintain against fires, earthquakes and other natural disasters may not be adequate to cover losses in any particular case.

In the case of our managed services business, any circuit failure or downtime could affect a significant portion of our customers. Since our ability to attract and retain customers depends on our ability to provide customers with highly reliable service, even minor interruptions could harm our reputation, require that we incur additional expense to
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acquire alternative telecommunications capacity, or cause us to miss contractual obligations, which could have a material adverse effect on our operating results and our business.

Our website is an important presentation of our company, identity and brands and an important means of interaction with and source of information for our channel partners and end user customers alike. We also rely on our centralized information technology systems for product-related information and to store intellectual property, forecast our business, maintain financial records, manage operations and inventory, and operate other critical functions. The secure maintenance of this information and technology is critical to our business operations. We have implemented multiple layers of security measures designed to protect the confidentiality, integrity, availability and privacy of this data and the systems and devices that store and transmit such data. We utilize current security technologies, and our defenses are monitored and routinely tested internally and by external parties. Despite these efforts, threats from malicious persons and groups, new vulnerabilities and advanced new attacks against information systems create risk of cybersecurity incidents. These incidents can include, but are not limited to, gaining unauthorized access to digital systems for purposes of misappropriating assets or sensitive information, corrupting data, or causing operational disruption. Because the techniques used to obtain unauthorized access, disable or degrade service, or sabotage systems change frequently and may not immediately produce signs of intrusion, we may be unable to anticipate these incidents or techniques, timely discover them, or implement adequate preventative measures.

In addition, in the event that our or our service providers’ information technology systems or manufacturing or logistics abilities are hindered by any of the events discussed above, shipments could be delayed, resulting in missed financial targets, such as revenue and shipment targets, for a particular quarter.

b.    Cyber-attacks on our networks, actual or perceived security vulnerabilities in our products and services, physical intrusion into our facilities, and loss of critical data and proprietary information could have a material negative impact on our business and results of operations.

There are numerous and evolving security risks, including cybersecurity and privacy, criminal hackers, state-sponsored intrusions, industrial espionage, employee malfeasance, cyber intrusion on the tools that we use in the performance of our business, and human or technological error. Computer hackers and others routinely attempt to breach the security of technology products, services, and systems such as ours, and those of customers, partners, third parties’ contractors and vendors, and some of those attempts may be successful. We are not immune to these types of intrusions.

For example, our customers can use certain of our product offerings that provide product management and analytics, such as Poly Lens, that collect, use, and store certain PII regarding a variety of individuals in connection with their operations. Our customers rely on our technologies for the secure transmission of such sensitive and confidential information in the conduct of their business. We are also subject to existing and proposed laws and regulations, as well as government policies and practices, related to cybersecurity, privacy and data protection worldwide. National, state, and local governments and agencies in the countries in which we or our customers operate have adopted, are considering adopting, or may adopt laws and regulations regarding the collection, use, storage, transfer, processing, protection, and disclosure of PII obtained from individuals. Privacy and data protection laws are particularly stringent, and the costs of compliance with and other burdens imposed by such laws, regulations, and standards, or any alleged or actual violation, may limit the use and adoption of our products and services. Further, complying with privacy laws, regulations, or other obligations relating to privacy, data protection, or information security have caused and will continue to cause us to incur substantial operational costs and may require us to periodically modify our data handling practices. Moreover, compliance may impact demand for our offerings and force us to bear the burden of more onerous obligations in our contracts. Non-compliance could result in proceedings against us by governmental entities or others, could result in substantial fines or other liability, and may otherwise impact our business, financial condition and operating results.

Although we take physical and cybersecurity seriously and devote significant resources and deploy protective network security tools and devices, data encryption and other security measures to prevent unwanted intrusions and to protect our systems, products and data, we have and will continue to experience attacks of varying degrees in the conduct of our business. Cyber attackers tend to target the most popular products, services and technology companies, which can include our products, services or networks. As a result, our network is subject to unauthorized access, viruses, embedded malware and other malicious software programs. In addition, outside parties may attempt to fraudulently induce employees or customers to disclose information in order to gain access to our employee, vendor or customer data. Unauthorized access to our network, data or systems could result in disclosure, modification, misuse, loss, or destruction of company, employee, customer, or other third-party data or systems, the theft of sensitive or confidential data including intellectual property and business and personal information, system disruptions, access to our financial
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reporting systems, operational interruptions, product or shipment disruptions or delays, and delays in or cessation of the services we offer.

Any breaches or unauthorized access could ultimately result in significant legal and financial exposure, litigation, regulatory and enforcement action, and loss of valuable company intellectual property. Affected parties or government authorities could initiate legal or regulatory actions against us in connection with any security breaches or improper disclosure of data, which could cause us to incur significant expense and liability or result in orders or consent decrees forcing us to modify our business practices. Such breaches could also cause damage to our reputation, impact the market’s perception of us and of the products and services that we offer, and cause an overall loss of confidence in the security of our products and services, resulting in a negative impact on our business, revenues and results of operations, as well as customer attrition.

In addition, the cost and operational consequences of investigating, remediating, eliminating and putting in place additional information technology tools and devices designed to prevent actual or perceived security breaches, as well as the costs to comply with any notification obligations resulting from such a breach, could be significant and impact margins. Further, due to the growing sophistication of the techniques used to obtain unauthorized access to or to sabotage networks, systems, or our products, which change frequently and often are not detected immediately by existing anti-virus and other detection tools, we may be unable to anticipate these techniques or to implement adequate preventative measures. We can make no assurance that we will be able to detect, prevent, timely and adequately address or mitigate such cyber-attacks or security breaches.

c.    Our ability to process purchase orders and ship products in a timely manner depends on our information technology (IT)IT systems and performance of the systems and processes of third parties such as our suppliers, manufacturers, customers or other partners, as well as the interfaces between our systems and the systems of such third parties.

Some of our business processes depend upon our IT systems, the systems and processes of third parties, and the interfaces of our systems with the systems of third parties. For example, our order entry system feeds information into the systems of our manufacturing systems, which enables us and our supply chain to build and ship products. If these systems fail or are interrupted, our processes may operate at a diminished level or not at all. This could negatively impact our ability to ship products or otherwise operate our business, and our financial results could be harmed. Any systems failure or interruptions during the transition may impair communications with our manufacturers and customers, and, therefore, adversely affect our ability to build and ship our products. If our systems, the systems and processes of those third parties, or the interfaces between them experience delays or fail, our business processes and our ability to build and ship products could be impacted, and our financial results could be harmed.

29.14.    Critical accounting estimates involve the use of judgements and if actual results vary from our estimates or assumptions underlying such estimates, our financial results could be negatively affected.

Our most critical accounting estimates are described in Management’s Discussion and Analysis found in Item 7 of this Annual Report on Form 10-K under the section entitled “Critical Accounting Estimates.” Because, by definition, these estimates and assumptions involve the use of judgment, our actual financial results may differ from these estimates. For example, we have assessed various accounting estimates and other matters, including those that require consideration of forecasted financial information, in context to the unknown future impacts of COVID-19 using information that is reasonably available at this time. The accounting estimates and other matters we have assessed include, but are not limited to, goodwill and other long-lived assets, allowance for doubtful accounts, valuation allowances for tax assets, inventory and related reserves, including purchase commitments, and revenue recognition. As COVID-19 continues to develop, we focusmay make changes to these estimates and judgments, which could result in meaningful impacts to our financial statements in future periods. If our estimates or assumptions underlying such contingencies and reserves prove incorrect, we may be required to record additional adjustments or losses relating to such matters, which would negatively affect our financial results.

We have a significant amount of goodwill and intangible assets on growth opportunities,our consolidated balance sheet as of April 2, 2022. Goodwill and intangible asset impairment analysis and measurement requires significant judgment on the part of management and may be impacted by a wide variety of factors, both within and beyond our control.

We are required to annually test goodwill to determine if impairment has occurred, either through a quantitative or qualitative analysis. Additionally, interim reviews must be performed whenever events or changes in circumstances indicate that impairment may have occurred. If the testing performed indicates that impairment has occurred, we are divestingrequired to record a non-cash impairment charge for the difference between the carrying value of the goodwill and the implied fair value of the goodwill in the period the determination is made. Intangible assets with finite lives are reviewed
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for recoverability whenever events or discontinuing non-strategic product categorieschanges in circumstances indicate that the carrying amount of the related asset group may not be recoverable. Factors that may be considered when determining if the carrying value of our goodwill or intangible assets may not be recoverable include a significant decline in our expected future cash flows or a sustained, significant decline in our stock price and pursuing strategic acquisitionsmarket capitalization.

In March 2020, we identified a triggering event which resulted in a non-cash impairment charge of $180 million relating to the Company’s Intangible Assets and investments, which could haveProperty, Plant, and Equipment related to long-lived assets in the Voice asset group, as well as a non-cash impairment charge of $484 million to Goodwill due to an adverseoverall decline in the Company’s earnings and sustained decrease in our stock price. If the factors triggering the impairment noted herein continue or worsen due to COVID-19 and other factors outside of the Company’s control, the Company may experience a further negative impact on its financial results as well as risks associated with our business.design and operation of internal controls.

15.    We operate in multiple tax jurisdictions globally. Our corporate tax rate may increase, or we may incur additional tax liabilities, and/or changes in applicable tax regulations and resolutions of tax disputes could negatively impact our cash flow, financial condition and results of operations.

We continuehave significant operations in various tax jurisdictions throughout the world, and a substantial portion of our taxable income has historically been generated in jurisdictions outside of the U.S. Changes in foreign tax laws that seek to reviewimpose withholding taxes on the repatriation of cash or increase foreign tax rates on overseas earnings could negatively impact our product portfoliocash flow, financial condition and addressresults of operations.

Various governmental tax authorities have recently increased their scrutiny of tax strategies employed by corporations and individuals. If U.S. or other foreign tax authorities change applicable tax laws or successfully challenge the manner in which our non-strategic product categoriesprofits are currently recognized, our overall taxes could increase, and products through various options including divestitureour business, cash flow, financial condition, and cessationresults of operations like the salecould be materially adversely affected. It is possible that tax authorities may disagree with certain positions we have taken, and any adverse outcome of our consumer gaming assets under the RIG brand in 2020 and our Clarity division in 2017. If we are unable to execute divestitures on favorable termssuch a review or if realignment is costlier or more distracting than we expect or hasaudit could have a negative effect on our organization, employeesfinancial position and retention,operating results.

We are also subject to examination by the Internal Revenue Service ("IRS") and other tax authorities, including state revenue agencies and foreign governments. While we regularly assess the likelihood of favorable or unfavorable outcomes resulting from examinations by the IRS and other tax authorities to determine the adequacy of our provision for income taxes, there can be no assurance that the actual outcome resulting from these examinations will not materially adversely affect our financial condition and results of operations.

The evolving global tax landscape applicable to multinational businesses may have a material impact to our business, cash flow from operating activities, or financial results. Such developments, for example, may include certain United States’ proposals as well as the Organization for Economic Co-operation and Development’s, the European Commission’s and certain major jurisdictions’ heightened interest in taxation. Furthermore, governments’ responses to the economic impact of COVID-19 may lead to tax rule changes that could materially and adversely affect our cash flows and financial results.

Additionally, as a global enterprise, we cannot be certain of the tax outcome related to many transactions and calculations. Uncertainties arise as a consequence of positions taken regarding valuation of deferred tax assets, net operating loss carryforwards and tax credit carryforwards that maybe used in certain tax jurisdictions to offset future taxable income and reduce income taxes payable. Each quarter, we determine the probability that the deferred tax assets will be realized. This determination involves judgment and the use of significant estimates and assumptions, including historical operating results, expectations of future taxable income and tax planning strategies. Realization of net deferred tax assets ultimately depends on the existence of sufficient taxable income. If unfavorable changes in the financial outlook of our operations continue or increase, our financial position could be negatively impacted. On the basis of this evaluation, as of April 2, 2022, a valuation allowance against our U.S. federal and state deferred tax assets continues to be maintained for the year ended April 2, 2022.

16. Our substantial indebtedness could adversely affect our financial condition and prevent us from fulfilling our obligations under the notes and our other debt instruments.

As a result of the Polycom Acquisition, we have a substantial amount of debt. As of April 2, 2022, we had $1,500.3 million of debt outstanding, which consisted of a $1,005.5 million term loan under our Credit Agreement and $494.7 million of outstanding senior notes, net of unamortized debt issuance costs.

On February 25, 2021, the company and Polycom entered into a purchase agreement (the “Purchase Agreement”) with Morgan Stanley & Co. LLC, as the representative of the several initial purchasers named therein (the “Initial Purchasers”), pursuant to which the Company agreed to sell, and subject to the terms and conditions set forth therein, the Initial
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Purchasers, jointly and severally, agreed to buy $500,000,000 aggregate principal amount of the Company’s 4.750% Senior Notes due 2029 (the “4.75% Senior Notes”). On March 4, 2021, the Company completed its private offering of $500 million aggregate principal amount of its 4.75% Senior Notes in accordance with Rule 144A and Regulation S under the Securities Act of 1933, as amended (the “Securities Act”). The 4.75% Senior Notes were issued pursuant to an indenture (the “Indenture”), dated March 4, 2021, among the Company, the subsidiary guarantors party hereto from time to time and U.S. Bank National Association, as trustee. The Company used the proceeds from the offering of the 4.75% Senior Notes, along with cash on hand, to fund the redemption in full of the Company’s outstanding 5.50% Senior Notes due 2023 (the “5.50% Senior Notes”) and to pay related fees and expenses in May 2021.

Our ability to make scheduled payments or to refinance our obligations with respect to the notes and our other indebtedness under our Credit Agreement will depend on our financial and operating performance, which, in turn, is subject to prevailing economic and industry conditions and other factors, including the availability of financing in the banking and capital markets, beyond our control. If our cash flow and capital resources are insufficient to fund our debt service obligations and other commitments, then we could face substantial liquidity problems and may be forced to reduce or delay scheduled expansions and capital expenditures, sell material assets or operations, obtain additional capital, or restructure or refinance our indebtedness. We may be unable to effect any of these actions on a timely basis, on commercially reasonable terms or at all, or these actions may be insufficient to meet our capital requirements. In addition, any refinancing of our indebtedness could be at higher interest rates, particularly in the current environment of rising interest rates, and may require us to comply with more onerous covenants, which could further restrict our operations and impact directly our net income. If we cannot make scheduled payments on our indebtedness, we will be in default and, as a result, our debt holders could declare all outstanding principal and interest to be due and payable, and we could be forced into bankruptcy or liquidation.

Our current debt under the Credit Agreement has a floating interest rate that is based on variable and unpredictable U.S. and international economic risks and uncertainties and an increase in interest rates may negatively impact our financial results. We enter into interest rate hedging transactions that reduce, but do not eliminate, the impact of unfavorable changes in interest rates. There is no guarantee that our hedging efforts will be effective or, if effective in one period will continue to remain effective in future periods.

Our Credit Agreement utilizes London Interbank Offered Rate (LIBOR) to calculate the amount of accrued interest on any borrowings. Regulators in certain jurisdictions including the United Kingdom and the United States have announced the desire to phase out the use of LIBOR. The transition from LIBOR to a new replacement benchmark is uncertain at this time and the consequences of such developments cannot be entirely predicted but could result in an increase in the cost of our borrowings under our existing credit facility and any future borrowings.

In addition, the mandatory debt repayment schedule of the Credit Agreement may negatively impact our cash position, further reduce our financial flexibility, and cause concerns with analysts and investors. Furthermore, any changes by rating agencies to our credit rating in connection with such indebtedness may negatively impact the value and liquidity of our debt and equity securities.

Should any of the risks referenced above or related risks occur, our operations and financial results may be materially negatively impacted.

17. Our ability to process purchase orders and ship products in a timely manner depends on our IT systems and performance of the systems and processes of third parties such as our suppliers, manufacturers, customers or other partners, as well as the interfaces between our systems and the systems of such third parties.

Some of our business processes depend upon our IT systems, the systems and processes of third parties, and the interfaces of our systems with the systems of third parties. For example, our order entry system feeds information into the systems of our manufacturing systems, which enables us and our supply chain to build and ship products. If these systems fail or are interrupted, our processes may operate at a diminished level or not at all. This could negatively impact our ability to ship products or otherwise operate our business, and operatingour financial results could be harmed. Any systems failure or interruptions during the transition may be adversely affected. Discontinuing productsimpair communications with service components may also cause us to continue to incur expenses to maintain services within the product life cycle or toour manufacturers and customers, and therefore, adversely affect our customerability to build and consumer relationshipsship our products. If our systems, the systems and brand. Divestitures may also involve warranties, indemnificationprocesses of those third parties, or covenants that could restrictthe interfaces between them experience delays or fail, our business or result in litigation, additional expenses or liabilities. In addition, discontinuing product categories, even categories that we consider non-strategic, reduces the sizeprocesses and diversification of our businessability to build and causes us to be more dependent on a smaller number of product categories.

As we attempt to grow our business in strategic product categories and emerging market geographies, we will continue to consider growth through acquisitions or investments like the Acquisition of Polycom as well as joint ventures. We will evaluate acquisition opportunities that could provide us with additional product or service offerings or with additional industry expertise, assets and capabilities. Such endeavors and acquisitions will involve significant risks and uncertainties which may include:

distraction of management from current operations;
greater than expected liabilities and expenses;

inadequate return on capital;
insufficient sales and marketing expertise requiring costly and time-consuming development and training of internal sales and marketing personnel as well as new and existing distribution channels;
certain structures such as joint ventures may limit management or operational control because of the nature of their organizational structures;
difficulties integrating acquired operations,ship products technology, internal controls, personnel and management teams;
dilutive issuances of our equity securities and incurrence of debt;
litigation;
prohibitive or ineffective intellectual property rights or protections;
unknown market expectations regarding pricing, branding and operational and logistical levels of support;
uncertain tax, legal and other regulatory compliance obligations and consequences;
new and complex data collection, maintenance, privacy and security requirements; and
other unidentified issues not discovered in our investigations and evaluations.

Moreover, any acquisitions may not be successful in achieving our desired strategic, product, financial or other objectives or expectations, which would also cause our business to suffer. Opposition to one of more acquisitions could lead to negative ratings by analysts or investors, give rise objections by one or more stockholders or result in shareholder activism, any of which could harm our stock price. (See the risk factor, “Our business could be negatively affected as a result of stockholder activism,impacted, and such stockholder activism could impact the trading price and volatility of our common stock” below). Acquisitions can also lead to large non-cash charges that can have a negative impact on ourfinancial results of operations as a result of write-offs for items such as future impairments of intangible assets and goodwill or the recording of stock-based compensation.

30. Our business could be negatively affected as a result of stockholder activism, and such stockholder activism could impact the trading price and volatility of our common stock.harmed.
We may be the target of strategic or competitive buyers, private equity investors and activist stockholders from time to time. Responding to actions by potential buyers, investors and activist stockholders, such as public proposals and requests for special meetings, potential nominations of candidates for election to our board of directors, requests to pursue a strategic combination or other transaction, or other special requests, is costly and time-consuming, disrupts our operations and divert the attention of management and our employees. Additionally, perceived uncertainties as to our future direction or changes to the composition of our board may be exploited by our competitors, cause concern to our current or potential customers and partners and make it more difficult to attract and retain qualified personnel. Such uncertainties may adversely impact our business and future financial results. In addition, our stock price may experience periods of increased volatility as a result of stockholder activism, that do not necessarily reflect the underlying fundamentals and prospects of our business.

31.18. We are regularly subject to a wide variety of litigation, including commercial and employment litigation, allegations of patent infringement, as well as claims related to alleged defects in the design and use of our products.

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a.We are regularly subject to a wide variety of litigation including claims, lawsuits, and other similar proceedings involving our business practices and products, including product liability claims, labor and employment claims, patent infringement claims, and commercial disputes.

The number and significance of these disputes and inquiries have increased as we have grown larger, our business has expanded in scope and geographic reach, and our products and services have increased in complexity.

For instance, we have been sued by employees regarding our employment practices and business partners regarding contractual rights and obligations. Efforts to consolidate operations subsequent to the acquisitions such as our Acquisition of Polycom in July 2018 through reductions in force, rationalization of sales channels, and vendor and supplier reductions increase the likelihood of litigation and the diversion of management time and energy. We have also been sued by a competitor, GN Netcom, Inc., regarding alleged violations of certain laws regulating competition and business practices, which lawsuit is Such lawsuits are more specifically described in Part II, Item 8, Note 9 (7, Commitments and Contingencies), of the accompanying Notes to the Consolidated Financial Statements included within Item 8. Financial Statements and Supplementary Data of this Annual Report on Form 10-K. Should GN's appeal be successful, in whole or in part, we could be required to incur additional litigation fees and expenses, be subject to material damages and penalties and management's attention could be diverted, all of which could materially harm our results of operations.

Frequently, the outcome and impact of any claims, lawsuits, and other similar proceedings cannot be predicted with certainty. Moreover, regardless of the outcome such proceedings can have an adverse impact on us because of legal costs, diversion of management resources, and other factors. Determining reserves for our pending litigation is a complex, fact-intensive process that is subject to judgment. It is possible that a resolution of one or more such proceedings could require us to make substantial payments to satisfy judgments, penalties or to settle claims or proceedings, any of which could harm our business. These proceedings could also result in reputational harm, sanctions, consent decrees, or orders preventing us from offering certain products, or services, or requiring a change in our business practices in costly ways. Any of these consequences could materially harm our business.


32.b.    Our intellectual property rights could be infringed on by others, and we may infringe on the intellectual property rights of others resulting in claims or lawsuits. Even if we prevail, claims and lawsuits are costly and time consuming to pursue or defend and may divert management's time from our business.others.

Our success depends, in part, on our ability to protectenforce our copyrights, patents, trademarks, trade dress, trade secrets, and other intellectual property, including our rights to certain domain names. We rely primarily on a combination of nondisclosure agreements and other contractual provisions as well as international patent, trademark, trade secret, and copyright laws to protect our proprietaryintellectual rights. Effective protection and enforcement of our intellectual property rights may not be available in every country in which our products and media properties are distributed to customers. The process of seekingacquiring intellectual property protection can be lengthy, expensive, and uncertain. Patents may not be issuedgranted in response to our applications, and any patents that may beare issued may be challenged, invalidated, circumvented, or challengedcircumvented by others. If we are required to enforce our intellectual property rights through litigation, the costs and diversion of management's attention could be substantial. Furthermore, we may be countersuedcounter-sued by an actual or alleged infringer ifwhen we attempt to enforce our intellectual property rights, which may materially increase our costs, divert management attention, and result in injunctive or financial damages being awarded against us. In addition, existing patents, copyright registrations, trademarks, trade secrets and domain names may not provide competitive advantages or be adequate to safeguard and maintain our rights. If it is not feasible or possible to obtain, enforce, or protect our intellectual property rights, our business, financial condition, and results of operations could be negatively affected.

c.    Patents, copyrights, trademarks, and trade secrets are owned by third parties that may make claims or commence litigation based on allegations of infringement or other violations of intellectual property rights. These

Intellectual property claims or allegations may relate to intellectual propertyproducts that we develop or that isbe directed at materials or components incorporated in the materials or componentsour products that are provided by one or more suppliers. As we have grown, intellectual property rights claimsallegations against us and our suppliers have increased. There has also been a general increasing trend of increasing intellectual property infringement claims against corporations that make and sell products. Our products, technologies and the components and materials contained in our products may be subject to certain third-party intellectual property claims and, regardless of the merits of the claim, intellectual propertysuch claims are often time-consuming and expensive to litigate, settle, or otherwise resolve. Many of our agreements with our distributors and resellers require us to indemnify them for certain third-party intellectual property infringement claims. Discharging our indemnity obligations may involve time-consuming and expensive litigation and result in substantial settlements or damages awards, our products being enjoined, and the loss of a distribution channel or retail partner, any of which may have a negative impact on our operating results. To the extent claims against us or our suppliers are successful, we may have to pay substantial monetary damages or discontinue the manufacture and distribution of products that are found to be in violation of another party's rights. We also may have to obtain, or renew on less favorable terms, licenses to manufacture and distribute our products or materials or components included in those products, which may significantly increase our operating expenses. Discharging our indemnity obligations may involve time-consuming and expensive litigation and result in substantial settlements or damages awards, our products being enjoined, and the loss of a distribution channel or retail partner, any of which may have a negative impact on our operating results.

33.19.    We are subject to other legal and compliance risks that could have a material impact on our business.business...

a.In foreign countries where we have operations, there are risks that our employees, contractors or agents could engage in business practices prohibited by U.S. laws and regulations applicable to us, such as the Foreign Corrupt Practices Act, or the laws and regulations of other countries, such as the UK Bribery Act.

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We maintain a global policy prohibiting such business practices and have in place a global anti-corruption compliance program designed to require compliance with, and uncover violations of, these laws and regulations. Nonetheless, we remain subject to risk that one or more of our employees, contractors or agents, including those located in or from countries where practices that may violate U.S. laws and regulations or the laws and regulations of other countries may be customary, will engage in business practices that are prohibited by our policies, circumvent our compliance programs and, by doing so, violate such laws and regulations. Any such violations, even if prohibited by our internal policies, could adversely affect our business or financial performance and our reputation.

34.b.    We must comply with various regulatory requirements, and changes in or new regulatory requirements that may adversely impact our gross margins, reduce our ability to generate revenues if we are unable to comply, or decrease demand for our products if the actual or perceived technical quality of our products are negatively impacted.

Our products must meet existing and new requirements set by regulatory authorities in each jurisdiction in which we sell them. For example, certain of our products must meet local phone system standards and certain of our wireless products must work within existing permitted radio frequency ranges.

As regulations and local laws change, new regulations are enacted, and competition increases, we may need to modify our products to address those changes, increasing the costs to design, manufacture, and sell our products, and thereby decreasing our margins or demand for our products if we attempt to pass along the costs. Regulations may also negatively affect our ability to procure or manufacture raw materials and components necessary for our products. Compliance with regulatory restrictions may impact the actual or perceived technical quality and capabilities of our products, reducing their marketability. In addition, if the products we supply to various jurisdictions fail to comply with the applicable local or regional regulations, if our customers or merchants transfer products into unauthorized jurisdictions or our products interfere with the proper operation of other devices, we or end

users purchasing our products may be responsible for the damages that our products cause; thereby causing us to alter the performance of our products, pay substantial monetary damages or penalties, cause harm to our reputation, or cause other adverse consequences.

35. Our success depends upon our ability to effectively plan, manage our resources and restructure our business through fluctuating economic and market conditions, and such actions may have an adverse effect on our financial and operating results.

Our success depends on our ability to offer our products and services in a rapidly evolving market and requires effective planning, forecasting, and management to enable us to scale effectively and adjust our business and business models in response to fluctuating market opportunities and conditions. We could also be adversely affected if we have not appropriately prioritized and balanced our initiatives or if we are unable to effectively manage change throughout our organization.

From time to time, we increase investment in our business by, for example, increasing headcount, acquiring companies, and investing more into R&D, sales and marketing, and other parts of our business. Conversely, the Company may restructure our organization to align our workforce and increase operational efficiencies. This includes workforce reductions and contract terminations. For example, we assess our operating performance against our operating goals, evaluate opportunities for improvement, and ability to further align our workforce. Some of our expenses are fixed costs that cannot be rapidly or easily adjusted in response to business fluctuations. Changes in the size, alignment or organization of our workforce, including sales account coverage, have adversely affected our ability to develop and deliver products and services as planned or impair our ability to realize our current or future business and financial objectives. Further, our ability to achieve the anticipated cost savings and other benefits from our restructuring initiatives within the expected time frame is subject to many estimates and assumptions. These estimates and assumptions are subject to significant economic, competitive and other uncertainties, some of which are beyond our control. If these estimates and assumptions are incorrect, if we are unsuccessful at implementing changes, or if other unforeseen events occur, our business and results of operations could be negatively impacted.

36. We are exposed to differences and frequent fluctuations in foreign currency exchange rates, which may adversely affect our revenues, gross profit, and profitability.

Fluctuations in foreign currency exchange rates impact our revenues and profitability because we report our financial statements in U.S. Dollars (“USD") and purchase a majority of our component parts from our supply chain in USD, whereas a significant portion of our sales are transacted in other currencies, particularly the Euro and the British Pound Sterling ("GBP"). If the USD strengthens further, it could further harm our financial condition and operating results in the future. Furthermore, fluctuations in foreign currency rates impact our global pricing strategy, which may result in our lowering or raising selling prices in one or more currencies to minimize disparities with USD prices and to respond to currency-driven competitive pricing actions. Should the dollar remain strong or strengthen further against foreign currencies, principally the Euro and the GBP, we may be compelled to raise prices for customers in the affected regions. Price increases may be unacceptable to our customers who could choose to replace our products with less costly alternatives in which case our sales and market share could be adversely impacted. If we reduce prices to stay competitive in the affected regions, our profitability may be harmed.

Large or frequent fluctuations in foreign currency rates, coupled with the ease of identifying global price differences for our products via the Internet, increases pricing pressure and allows unauthorized third party “grey market” resellers to take advantage of price disparities, thereby undermining our premium brand image, established sales channels, and support and operations infrastructure. We also have significant manufacturing operations in Mexico and fluctuations in the Mexican Peso exchange rate can impact our gross profit and profitability. Additionally, the majority of our suppliers are located internationally, principally in Asia, and volatile or sustained increases or decreases in exchange rates between the U.S. Dollar and Asian currencies may result in increased costs or reductions in the number of suppliers qualified to meet our standards.

Although we hedge currency exchange rate exposures we deem material, changes in exchange rates may nonetheless still have a negative impact on our financial results. Among the factors that may affect currency values are trade balances, the level of short-term interest rates, differences in relative values of similar assets in different currencies, long-term opportunities for investment and capital appreciation, decisions and actions of central banks and political developments.

We hedge a portion of our Euro and GBP forecasted revenue exposures for the future, typically over 12-month periods. In addition, we hedge a portion of our Mexican Peso forecasted cost of revenues and maintain foreign currency forward contracts denominated in Euros, GBP, Australian and Canadian Dollars that hedge against a portion of our foreign-currency denominated assets and liabilities. Our foreign currency hedging contracts reduce, but do not eliminate, the impact of currency exchange rate movements, particularly if the fluctuations are significant or sustained, and we do not execute hedging contracts in all currencies in which we conduct business. There is no assurance that our hedging strategies will be effective. Additionally, even if our hedging techniques are successful in the periods during which the rates are hedged, our future revenues, gross profit, and profitability may be negatively

affected both at current rates and by adverse fluctuations in currencies against the USD. See Item 7A for further quantitative information regarding potential foreign currency fluctuations.

37. Our corporate re-branding could cause confusion and harm our reputation, harming our business and results of operations.

In March 2019 we announced the re-branding of our company as “Poly.” As part of the effort, we adopted a new corporate brand identity and began efforts to promote the relaunch of the combined company. As we adopt and advertise our new brand, our customers, suppliers and the marketplace in general may not embrace the change, or it may cause confusion or it may take time to rebuild our reputation, name recognition and goodwill with our customers, suppliers and end users.  Moreover, our re-branding may adversely impact our ability to import and export products into one of more jurisdictions or create uncertainty with our customers (particularly with their ordering and accounts payable processes), which could harm our sales or delay our collections, thereby adversely affecting our business, financial condition or results of operations.

38. The success of our business depends heavily on our ability to effectively market our products, and our business could be materially adversely affected if markets do not develop as expected or we are unable to compete successfully.

We regard the markets for UC&C video and audio products as significant long-term opportunities. We believe the implementation of UC&C technologies by large enterprises will be a significant long-term driver of UC&C product adoption, and, as a result, a key long-term driver of our revenue and profit growth. Accordingly, we continue to invest in the development of new products and enhance existing products to be more appealing in functionality and design for the UC&C market; however, there is no guarantee significant UC&C growth will occur, when it might occur, how competitors and partners may impact the development of the markets for UC&C products as they evolve or that we will successfully take advantage of opportunities in the UC&C markets if they do occur.

Our ability to realize and achieve positive financial results from Enterprise product sales, and UC&C sales in particular, could be adversely affected by a number of factors, including the following:

as UC&C becomes more widely adopted, competitors may offer solutions that effectively commoditize our headsets, which, in turn, may pressure us to reduce the prices of one or more of our products;
major platform providers may increase certification programs that drive certain software services and endpoint management towards their products and services, thereby limiting our ability to compete in certain markets;
the market success of major platform providers and strategic partners such as Microsoft and Zoom, and our influence over such providers with respect to the functionality of their platforms and product offerings, their rate of deployment, their certification requirements, and their willingness to integrate their platforms and product offerings with our solutions, is limited. For example, Microsoft’s decision to transition from Lync to Skype for Business in early fiscal year 2016, and most recently from Skype for Business to Teams has proved to be a significant market transition that caused end customers to pause their deployment schemes or schedules while they assessed the implications of Microsoft’s decision;
failure to timely introduce solutions that are cost effective, feature-rich, stable, durable, and attractive to customers within forecasted development budgets;
failure to successfully implement and execute new and different processes involving the design, development, and manufacturing of complex electronic systems composed of hardware, firmware, and software that works seamlessly and continuously in a wide variety of environments with multiple devices;
failure of UC&C solutions generally, or our solutions in particular, to be adopted with the breadth and speed we anticipate. For example, concerns about data privacy and the security of information and data stored over the Internet and wireless security in general, each of which is further enabled by UC&C solutions, including our products, have caused entities in various markets to reassess the data protection compliance and security safeguards of our devices;
failure of our sales model and expertise to support complex integration of hardware and software with UC&C infrastructure consistent with changing customer expectations;
increased competition for market share, particularly given that some competitors have superior technical and economic resources enabling them to take greater advantage of market opportunities;
sales cycles for more complex UC&C deployments are longer as compared to our traditional products;
our inability to timely and cost-effectively adapt to changes and future business requirements may impact our profitability in this market and our overall margins; and
failure to expand our technical support capabilities to support the complex and proprietary platforms in which our products are and will be integrated as well as increases in our support expenditures over time.

If our investments in, and strategic focus on, enterprise products and UC&C products in particular, do not generate incremental revenue, our business, financial condition, and results of operations could be negatively affected.


39. A significant amount of our revenues are generated, and the majority of our product manufacturing and packaging occurs internationally, which subjects our business to risks of international sales, operations and trade.

International sales and manufacturing, marketing and sales expenses represent a significant portion of our revenues and operating expenses. In fiscal year 2020, international revenues represented 52% of our total revenues. International sales and operations are subject to certain inherent risks, which would be amplified if our international business grows as anticipated, including the following:

recent economic sanctions imposed, and the potential for additional economic sanctions, by the United States as well as the actual and threatened retaliatory responses by impacted nations, some of which may affect or materially delay our ability to import or sell all or a portion of our products into impacted countries;
adverse economic conditions in international markets, such as the restricted credit environment and sovereign credit concerns in E&A and reduced government spending and elongated sales cycles;
information technology security, environmental and trade protection measures and other legal, regulatory and compliance obligations, some of which may result in fines, penalties and other legal sanctions or affect our ability to import our products, to export our products from, or sell our products in various countries where we are deemed to be in violation of our legal or contractual obligations;
the impact of government-led initiatives to encourage the purchase of products from domestic vendors or discourage relationships with certain entities, which can affect the willingness of customers or partners to purchase products from, or collaborate to promote interoperability of products with, companies headquartered in the United States;
unstable or uncertain political and economic situations such as the United Kingdom’s decision to leave the European Union commonly referred to as Brexit;
the impact of changes in our international operations, including changes in key personnel;
compliance with global anti-corruption laws such at the United States’ Foreign Corrupt Practices Act and United Kingdom’s Bribery Act, which may be exacerbated by cultural differences in the conduct of business in various regions;
foreign currency exchange rate fluctuations, including the recent volatility of the U.S. dollar, and the impact of our underlying hedging programs;
reduced intellectual property rights protections in some countries;
unexpected changes in regulatory requirements and tariffs;
longer payment cycles, greater difficulty in accounts receivable collection and longer collection periods; and
changes in tax law or interpretations thereof that could lead to potentially adverse tax consequences, such as legislation on revenue and expense allocations and transfer pricing among the Company’s subsidiaries.

Government policies on international trade and investments such as import quotas, capital controls, taxes or tariffs, whether adopted by individual governments or regional trade blocs, can delay or prohibit the import or export of our products, affect demand for our products and services, impact the competitiveness of our products or prevent us from manufacturing or selling products in certain countries. The implementation of more restrictive trade policies, including the imposition of tariffs, the imposition of more restrictive trade compliance measures, or the renegotiation of existing trade agreements by the U.S. or by countries where we sell our products and services or procure supplies and other materials incorporated into our products, including in connection with the U.S. and Mexico border crisis, the increasing trade tensions and tariffs with China and Chinese threats of retaliation, and the U.K.'s pending withdrawal from the EU, could negatively impact our business.

Furthermore, international revenues may fluctuate as a percentage of total revenues in the future as we introduce new products. These fluctuations are primarily the result of our practice of introducing new products in North America first and the additional time and costs required for product homologation and regulatory approvals of new products in international markets. To the extent we are unable to expand international sales in a timely and cost-effective manner, our business could be harmed. We may not be able to maintain or increase international market demand for our products.
40. Cyber attacks on our networks, actual or perceived security vulnerabilities in our products and services, physical intrusion into our facilities, and loss of critical data and proprietary information could have a material negative impact on our business and results of operations.
In the current environment, there are numerous and evolving security risks including cybersecurity and privacy, criminal hackers, state-sponsored intrusions, industrial espionage, employee malfeasance, and human or technological error. Computer hackers and others routinely attempt to breach the security of technology products, services, and systems such as ours, and those of customers, partners, third-parties’ contractors and vendors, and some of those attempts may be successful. We are not immune to these types of intrusions.
Our products, services, network systems, and servers may store, process or transmit proprietary information and sensitive or confidential data, including valuable intellectual property and personal information, of ours and of our employees, customers, partners and other third parties. Our customers rely on our technologies for the secure transmission of such sensitive and confidential

information in the conduct of their business. We are also subject to existing and proposed laws and regulations, as well as government policies and practices, related to cybersecurity, privacy and data protection worldwide.
Although we take physical and cybersecurity seriously and devote significant resources and deploy protective network security tools and devices, data encryption and other security measures to prevent unwanted intrusions and to protect our systems, products and data, we have and will continue to experience attacks of varying degrees in the conduct of our business. Cyber attackers tend to target the most popular products, services and technology companies, which can include our products, services or networks. As a result, our network is subject to unauthorized access, viruses, embedded malware and other malicious software programs.  In addition, outside parties may attempt to fraudulently induce employees or customers to disclose information in order to gain access to our employee, vendor or customer data. Unauthorized access to our network, data or systems could result in disclosure, modification, misuse, loss, or destruction of company, employee, customer, or other third party data or systems, the theft of sensitive or confidential data including intellectual property and business and personal information, system disruptions, access to our financial reporting systems, operational interruptions, product or shipment disruptions or delays, and delays in or cessation of the services we offer.
Any breaches or unauthorized access could ultimately result in significant legal and financial exposure, litigation, regulatory and enforcement action, and loss of valuable company intellectual property.  Affected parties or government authorities could initiate legal or regulatory actions against us in connection with any security breaches or improper disclosure of data, which could cause us to incur significant expense and liability or result in orders or consent decrees forcing us to modify our business practices.  Such breaches could also cause damage to our reputation, impact the market’s perception of us and of the products and services that we offer, and cause an overall loss of confidence in the security of our products and services, resulting in a negative impact on our business, revenues and results of operations, as well as customer attrition.
In addition, the cost and operational consequences of investigating, remediating, eliminating and putting in place additional information technology tools and devices designed to prevent actual or perceived security breaches, as well as the costs to comply with any notification obligations resulting from such a breach, could be significant and impact margins. Further, due to the growing sophistication of the techniques used to obtain unauthorized access to or to sabotage networks, systems, or our products, which change frequently and often are not detected immediately by existing anti-virus and other detection tools, we may be unable to anticipate these techniques or to implement adequate preventative measures. We can make no assurance that we will be able to detect, prevent, timely and adequately address or mitigate such cyber attacks or security breaches.
Other risks that may result from interruptions to our business due to cyber attacks are discussed in the risk factor entitled “Business interruptions could adversely affect our operations.”

41. Regulation and unauthorized disclosure of customer, end-user, business partner and employee data could materially harm our business and subject us to significant reputational, legal and operational liabilities.

We are subject to an innumerable and ever-increasing number of global laws relating to the collection, use, retention, security, and transfer of personally identifiable information about our customers, end-users of our products, business partners and employees globally. Data protection laws may be interpreted and applied inconsistently from country to country and often impose requirements that are inconsistent with one another. In many cases, these laws apply not only to third-party transactions, but also to transfers of information internally and by and between us and other parties with whom we have commercial relations. These laws continue to develop in ways we cannot predict and may materially increase our cost of doing business, particularly as we expand the nature and types of products and services we offer including, without limitation, our software-as-a-service.

Regulatory scrutiny of privacy, data protection, use of data and data collection is increasing on a global basis. Complying with these varying requirements could cause us to incur substantial costs or require us to change our business practices in a manner adverse to our business and violations of privacy-related laws can result in significant damages, fines and penalties.  For instance, in Europe, the General Data Protection Regulation (“GDPR”) was adopted in 2016 and became fully effective on May 25, 2018 and the California Consumer Privacy Act was enacted on June 28, 2018 and became fully effective on January 1, 2020.

Privacy laws may affect our ability to reach current and prospective customers, to respond to both enterprise and individual customer requests under the laws (such as individual rights of access, correction, and deletion of their personal information), and to implement our business models cost effectively.

Complying with privacy laws, regulations, or other obligations relating to privacy, data protection, or information security have caused and will continue to cause us to incur substantial operational costs and may require us to periodically modify our data handling practices. Moreover, compliance may impact demand for our offerings and force us to bear the burden of more onerous obligations in our contracts. Non-compliance could result in proceedings against us by governmental entities or others, could result in substantial fines or other liability, and may otherwise impact our business, financial condition and operating results.


In addition, compliance with these laws may restrict our ability to provide services our customers, business partners and employees find valuable. A determination that there have been violations of privacy laws relating to our practices could expose us to significant damage awards, fines and other penalties that could, individually or in the aggregate, materially harm our business and subject us to reputational, legal and operational liabilities.

We post on our websites our privacy policies and practices concerning the collection, use and disclosure of personal data. Any failure, or perceived failure, by us to comply with our posted policies or with any regulatory requirements or orders or other domestic or international privacy or consumer protection-related laws and regulations could result in proceedings or actions against us by governmental entities or others (e.g., class action litigation), subject us to significant penalties and negative publicity, require us to change our business practices, increase our costs and adversely affect our business. Data collection, privacy and security have become the subject of increasing public concern. If customers or end users were to reduce their use of our products and services as a result of these concerns, our business could be harmed. As noted above, we are also subject to the possibility of security breaches, which themselves may result in a violation of these laws.


42.c.    We are subject to environmental laws and regulations that expose us to a number of risks and could result in significant liabilities and costs.

We are subject to various federal, state, local, and foreign environmental laws and regulations, including those governing the use, discharge, and disposal of hazardous substances in the ordinary course of our manufacturing processes or the recycling of all or a portion of the components of our products. It is possible that future environmental legislation may be enacted, or current environmental legislation may be interpreted in any given country in a manner that creates environmental liability with respect to our facilities, operations, or products. We may also be required to implement new or modify existing policies, processes and procedures to meet such environmental laws. Although our management systems are designed to maintain compliance, we cannot assure you that we have been or will be at all times in complete compliance with such laws and regulations. If we violate or fail to comply with any of them, a range of consequences could result, including fines, import/export restrictions, sales limitations, criminal and civil liabilities or other sanctions. To the extent any new or modified policies, processes or procedures are difficult, time-consuming or costly to implement. we may incur claims for environmental matters exceeding reserves or insurance for environmental liability, our operating results could be negatively impacted

43. Our largest stockholder has interests20.    We are exposed to differences and frequent fluctuations in foreign currency exchange rates, which may differ from thoseadversely affect our revenues, gross profit, and profitability.

Fluctuations in foreign currency exchange rates impact our revenues and profitability because we report our financial statements in USD and purchase a majority of our other stockholders, and sales by that shareholder into the market could impact the pricecomponent parts from our supply chain in USD, whereas a significant portion of our common stock.sales are transacted in other currencies, particularly the Euro and the GBP. If the USD strengthens further, it could further harm our financial condition and operating results in the future. Furthermore, fluctuations in foreign currency rates impact our global pricing strategy, which may result in our lowering or raising selling prices in one or more currencies to minimize disparities with USD prices and to respond to currency-driven competitive pricing actions. Should the dollar remain strong or strengthen further against foreign currencies, principally the Euro and the GBP, we may be compelled to raise prices for customers in the affected regions. Price increases may be unacceptable to our customers who could choose to replace our products with less costly alternatives in which case our sales and market share could be adversely impacted. If we reduce prices to stay competitive in the affected regions, our profitability may be harmed.

As a consequenceLarge or frequent fluctuations in foreign currency rates, coupled with the ease of identifying global price differences for our products via the Internet, increases pricing pressure and allows unauthorized third-party “grey market” resellers to take
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advantage of price disparities, thereby undermining our premium brand image, established sales channels, and support and operations infrastructure. We also have significant manufacturing operations in Mexico and fluctuations in the Mexican Peso exchange rate can impact our gross profit and profitability. Additionally, the majority of our Acquisitionsuppliers are located internationally, principally in Asia, and volatile or sustained increases or decreases in exchange rates between the U.S. Dollar and Asian currencies may result in increased costs or reductions in the number of Polycom,suppliers qualified to meet our standards.

Although we issued approximately 6.352 millionhedge currency exchange rate exposures we deem material, changes in exchange rates may nonetheless still have a negative impact on our financial results. Among the factors that may affect currency values are trade balances, the level of short-term interest rates, differences in relative values of similar assets in different currencies, long-term opportunities for investment and capital appreciation, decisions and actions of central banks and political developments.

We hedge a portion of our Euro and GBP forecasted revenue exposures for the future, typically over 12-month periods. In addition, we hedge a portion of our Mexican Peso forecasted cost of revenues and maintain foreign currency forward contracts denominated in Euros and GBP that hedge against a portion of our foreign-currency denominated assets and liabilities. Our foreign currency hedging contracts reduce, but do not eliminate, the impact of currency exchange rate movements, particularly if the fluctuations are significant or sustained, and we do not execute hedging contracts in all currencies in which we conduct business. There is no assurance that our hedging strategies will be effective. Additionally, even if our hedging techniques are successful in the periods during which the rates are hedged, our future revenues, gross profit, and profitability may be negatively affected both at current rates and by adverse fluctuations in currencies against the USD. See Item 7A for further quantitative information regarding potential foreign currency fluctuations.

21.    The consummation of the Merger is contingent upon the satisfaction of a number of conditions, including stockholder and regulatory approvals, that may be outside of our or HP’s control and that we and HP may be unable to satisfy or obtain or that may delay the consummation of the Merger or result in the imposition of conditions that could cause the parties to abandon the Merger.

Consummation of the Merger is contingent upon the satisfaction of a number of conditions, some of which are beyond our and HP’s control, including, among others:

the adoption of the Merger Agreement by the affirmative vote of the holders of a majority of the outstanding shares of our common stockstock;
the expiration or termination of the waiting period applicable to Triangle Private Holdings II, LLC ("Triangle")the Merger under the Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended, without the imposition of a burdensome effect (as defined in the Merger Agreement); and
the obtaining or making of all consents, approvals and filings required under the competition laws of China, Colombia, the European Union and Mexico and the foreign direct investment law of France, in each case without the imposition of burdensome effect.

The waiting period applicable to the consummation of the Merger under the Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended, expired at 11:59 pm New York City time on May 9, 2022.

Each party’s obligation to complete the Merger is also subject to the satisfaction or waiver of certain additional customary conditions, including:

subject to certain exceptions, the accuracy of the representations and warranties of the other party; and
performance in all material respects by the other party of its obligations under the Merger Agreement.

Further, HP's obligation to complete the Merger is conditioned upon the absence of any "material adverse effect" (as defined in the Merger Agreement) with respect to Poly.

These conditions to the closing of the Merger may not be fulfilled in a timely manner or at all, and, accordingly, the Merger may not be completed. In addition, each of HP and Poly may terminate the Merger Agreement under certain specified circumstances, including but not limited to, (i) if the Merger is not consummated by 11:59 p.m., an entity indirectly controlled by Siris Capital Group, LLC ("Siris")Pacific time, on December 27, 2022 (as such date may be extended in accordance with the terms of the Merger Agreement), which,(ii) if any legal restraint that has the effect of preventing, prohibiting or making illegal the consummation of the Merger Agreement has become final and non-appealable or (iii) if, upon a vote at such time, was equivalent to approximately 16%a duly held meeting of our issued and outstanding shares.stockholders to obtain the requisite approval of our stockholders, our stockholders fail to adopt the Merger Agreement . In addition, we entered into a Stockholder HP may terminate the Merger
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Agreement on July 2, 2018 (the “Stockholder Agreement”) with Triangle pursuant to which we appointed two individuals selected by Trianglein certain circumstances, including if our Board changes its recommendation to our board of directors. On February 10, 2020, the board of directorsstockholders to vote in favor of the Company approved an amendment (the “Amendment”) to the Stockholder Agreement that provides that Siris and its affiliates may purchase additional sharesadoption of the Company’s common stock in open market transactions, including broker transactionsMerger Agreement or block trades, so long as immediately following any such purchase, Siris’ percentage ownership interestanother adverse recommendation change (as defined in the Company does not exceed 19.99%. Any shares so purchased willMerger Agreement) occurs, or if we or certain others (as specified in the Merger Agreement) breach in any material respect the no-shop provisions of the Merger Agreement. If the Merger Agreement is terminated, we may be deemed “Shares”required to pay to HP a termination fee of up to $66.0 million under the Stockholder Agreementcertain circumstances.

We and SirisHP are and may request that the Company register such shares. The Amendment also provides that any such shares purchased shall be subject to a restriction on sale untiladditional lawsuits challenging the two (2) year anniversaryMerger, and adverse rulings in these lawsuits may delay or prevent the Merger from being completed or require us or HP to incur significant costs to defend or settle these lawsuits. Any delay in completing the Merger could cause us not to realize, or to be delayed in realizing, some or all of the datebenefits that we expect to achieve if the Merger is successfully completed within its expected time frame.

Even if successfully completed, there are certain risks to our stockholders from the Merger, including:

the amount of cash to be paid under the Stockholder Agreement. As a result of various open market and broker transactions made on February 24 and 25, 2020, Triangle purchased an additional 750,000 shares of the Company's common stock, increasing the beneficial ownership to 17.8% (based on the number of outstanding shares at such time).

The shares of our common stock issued to Triangle as a result of the Polycom Acquisition and the additional purchases made in February 2020 hasMerger Agreement is fixed and will continue to dilutenot be adjusted for changes in our earnings per share and has made Triangle our largest single stockholder. The interests of Triangle, Siris and its other affiliated entities and individuals may differ from the interests of other holders of our common stock. Siris also holds,business, assets, liabilities, prospects, outlook, financial condition or operating results or in the future may hold, interestsevent of any change in other companies,the market price of, analyst estimates of, or projections relating to, our common stock;
receipt of the all-cash per share merger consideration under the Merger Agreement is taxable to stockholders that may compete with us,are treated as U.S. holders for U.S. federal income tax purposes; and
our stockholders will forego the director representativesopportunity to realize the potential long-term value of Triangle are generally not required to present to us corporate opportunities such as potential acquisitions or new clients.

Triangle is permitted to sell up to one-thirdthe successful execution of our shares issuedcurrent strategy as an independent company.

a.While the Merger is pending, we are subject to business uncertainties and contractual restrictions that could harm our financial condition, operating results, and business.

During the period prior to the closing of the Merger and pursuant to the Acquisition on July 2, 2019, up to two-thirds of their shares as of January 2, 2020 and allterms of the shares after July 2, 2020.  The average daily trading volume ofMerger Agreement, our stockbusiness is limited,subject to certain inherent risks and any resale of the shares held by Triangle will increase the number of shares of our common stock available for public trading, which may depress the price of our stock.  Additionally, the sale by Triangle or their successors of all or a substantial portion of the shares in the public market, or the perceptioncontractual restrictions that such sales may occur, could impact the price of our common stock.


44. We cannot guarantee we will continue to repurchase our common stock pursuant to stock repurchase programs or that we will pay dividends at historic rates or at all.

We have a history of recurring stock repurchase programs and payment of quarterly dividends. On April 15, 2020, the board of directors of the Company voted to suspend payment of quarterly dividends. Any determination to resume payments of pay cash dividends at recent rates or at all, or authorization or continuance of any share repurchase programs is contingent on a variety of factors, includingharm our financial condition, operating results, and business, including:

Subject to certain exceptions, as detailed in the Merger Agreement, the possibility of disruption to our business and operations resulting from the announcement and pendency of the Merger, including diversion of management's attention and resources;
Subject to certain exceptions, as detailed in the Merger Agreement, the inability to pursue alternative business opportunities or make changes to our business pending the completion of the Merger and other restrictions on our ability to conduct our business;
Subject to certain exceptions, as detailed in the Merger Agreement, our inability to freely issue securities, incur indebtedness, declare or authorize any dividend or distribution, or make certain material capital expenditures without HP’s approval;
Subject to certain exceptions, as detailed in the Merger Agreement, our inability to solicit other acquisition proposals during the pendency of the Merger;
the amount of the costs, fees, expenses and charges related to the Merger Agreement and the Merger, which may materially and adversely affect our financial condition; and
other developments beyond our control, including, but not limited to, changes in domestic or global economic conditions that may affect the timing or success of the Merger.

If any of these effects were to occur, it could materially and adversely impact our business, cash flow, results of operations business requirements, and our board of directors' continuing determination that such dividends or share repurchases are in the best interests of our stockholders and in compliance with all applicable laws and agreements.

Failure to repurchase stock or pay cash dividends, or defer debt repayments could causefinancial condition, as well as the market price of our common stock and our perceived value, regardless of whether the Merger is completed.

b.Uncertainty about the Merger may adversely affect relationships with our customers, suppliers and employees, whether or not the Merger is completed.

In response to decline. The discontinuancethe announcement of the Merger, our existing or lackprospective clients and business partners may:

delay, defer, or cease purchasing our products, or additional seats or features from, or providing products or services to us, or purchase products and services from other providers;
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terminate their relationships with us;
delay or defer other decisions concerning us; or
seek to repurchase stockchange the terms on which they do business with us.

Any such delays or paychanges to terms could materially harm our business.

Losses of customers, suppliers and employees or other important strategic relationships could have a dividendmaterial adverse effect on our business, results of operations, and financial condition. Such adverse effects could also be exacerbated by a delay in the completion of the Merger for any reason, including delays associated with obtaining requisite regulatory approvals or approvals of our stockholders.

c.As a result of the Merger, our current and prospective employees could experience uncertainty about their future with us. As a result, key employees may depart because of issues relating to such uncertainty or a desire not to remain with HP following the completion of the Merger.

As a result of the Merger, our current and prospective employees could experience uncertainty about their future with us or decide that they do not want to continue their employment. As a result, key employees may depart because of issues relating to such uncertainty or a desire not to remain with HP following the completion of the Merger. Losses of officers or employees could materially harm our business, results of operations, and financial condition. Such adverse effects could also be exacerbated by a delay in the completion of the Merger for any reason, including delays associated with obtaining requisite regulatory approvals or the requisite approval of our stockholders. We may also experience challenges in hiring new employees during the pendency of the Merger, or if the Merger Agreement is terminated, which could harm our ability to grow our business, execute on our business plans or enhance our operations. If the Merger is consummated, we may be less attractive to current and prospective employees, which could harm our business and prospects.

d.Litigation has arisen, and more could arise, in connection with the Merger, which could be costly, prevent consummation of the Merger, divert management’s attention, and otherwise materially harm our business.

As of the date of this Annual Report on Form 10-K, five complaints have been filed by purported Poly stockholders, each of which seeks to enjoin the Merger and other relief. The complaints assert claims against certain defendants under Section 14(a) of the Exchange Act and Rule 14a-9 promulgated thereunder for allegedly false and misleading statements in the preliminary proxy statement on Scheduled 14A filed by us with the SEC on May 2, 2022 (the "Preliminary Proxy Statement") and/or the Definitive Proxy Statement issued in connection with the Merger and against certain defendants under Section 20(a) of the Exchange Act for alleged “control person” liability with respect to such allegedly false and misleading statements. Poly believes the allegations in the complaints are without merit. Refer to Note 7, Commitments and Contingencies, of the accompanying Notes to the Consolidated Financial Statements included within Item 8. Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.

Regardless of the outcome of any litigation related to the Merger, such litigation may be time-consuming and expensive and may distract our management from running the day-to-day operations of our business. The litigation costs and diversion of management’s attention and resources to address the claims and potential counterclaims in any litigation related to the Merger may materially adversely affect our business, results of operations, prospects, and financial condition. If the Merger is not consummated for any reason, litigation could be filed in connection with the failure to consummate the Merger. Any litigation related to the Merger may result in a lower marketnegative publicity or an unfavorable impression of us, which could adversely affect the price of our common stock.stock, impair our ability to recruit or retain employees, damage our relationships with our customers, suppliers, and other business partners, or otherwise materially harm our operations and financial performance.

e.The ability to complete the Merger is subject to the receipt of consents and approvals from government entities, which may impose conditions that could have an adverse effect on us or could cause either party to abandon the Merger.

Completion of the Merger is conditioned upon, among other things, the expiration or termination of the waiting period applicable to the Merger under the Hart-Scott-Rodino Antitrust Improvements Act of 1976, as amended, without the imposition of a burdensome effect (as defined in the Merger Agreement), and the obtaining or making of all consents, approvals and filings required under the competition laws of China, Colombia, the European Union and Mexico and the foreign direct investment law of France, in each case without the imposition of a burdensome effect. The relevant regulatory agencies may condition their approval of the Merger on HP’s or our agreement to various requirements,
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limitations or costs, or require divestitures or place restrictions on the conduct of our business following the completion of the Merger. We cannot provide any assurance that we or HP will obtain the necessary approvals. In addition, these requirements, limitations, costs, divestitures or restrictions may result in the delay or abandonment of the Merger.

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ITEM 1B.  UNRESOLVED STAFF COMMENTS
 
None.


ITEM 2.  PROPERTIES
 
Our principal executive offices are located in Santa Cruz, California, which provides 151,535 124,772 square feet of availableactive space. We also own one building in Tijuana, Mexico with 792,304470,472 square feet of space used for Engineering, Assembly, Administration, Logistic and Distribution Center, Design Center, Call Center, and Technical Assistance Center ("TAC"(“TAC”). Additionally, we own a building in Hoofddorp, Netherlands withwith 38,007 squaresquare feet of space used for Executive Briefing Center, Sales, Marketing, Administration, and TAC. We lease and sublease office space in the Americas, which is comprised of the United StatesU.S. and Mexico; EMEA, which is comprised of Europe, the Middle East and Africa; and Asia Pacific, which is comprised of China, India, Thailand and Singapore. The following table presents the location and square footage of our active leased office space as of March 28, 2020:April 2, 2022:

LocationSquare footage
Americas590,271290,259 
EMEA113,038249,829 
Asia Pacific315,47377,462 
Total1,018,782617,550 

We believe our existing facilities, including both owned and leased properties, are in good condition and suitable for our current business needs. We also believe that our future growth can be accommodated by our current facilities or by leasing additional space if necessary.

ITEM 3.  LEGAL PROCEEDINGS

We are presently engaged in various legal actions arising in the normal course of business. In addition, we are currently party to five lawsuits brought by purported Poly stockholders in connection with the Merger. We believe that it is unlikelydo not expect that any of these actions will have a material adverse impact on our operating results; however, because of the inherent uncertainties of litigation, the outcome of any of these actions could be unfavorable and could have a material adverse effect on our financial condition, results of operations, or cash flows. For additional information about our material legal proceedings, please seerefer to Note 9,7, Commitments and Contingencies, of the accompanying Notesnotes to Consolidated the consolidated financial statements included within “Part II. Item 8. Financial Statements.Statements and Supplementary Data” of this Annual Report on Form 10-K.


ITEM 4.  MINE SAFETY DISCLOSURES

Not applicable.


45

PART II
 
ITEM 5.  MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER REPURCHASES OF EQUITY SECURITIES
 
Market Information
 
Our common stock is publicly tradedThe Company changed our symbol on the New York Stock Exchange ("NYSE") underNYSE from "PLT" to "POLY" effective at the symbol “PLT”.  open of market trading on May 24, 2021.

HolderHolders of Common Stock

As of June 3, 2020, thereof May 23, 2022, there were approximately 45 holders58 stockholders of record of our common stock. Because many of our shares of common stock are held by brokers and other institutions on behalf of beneficial owners, we are unable to estimate the total number of beneficial owners, but we believe it is significantly higher than the number of record holders.  

Stock Performance

The graph below compares the annual percentage change in the cumulative return to the stockholders of our common stock with the cumulative return of the NASDAQ/NYSE Stock Market IndexAmerican/NYSE (US Companies) index and a peer group index for the period commencing on the morning of March 28, 2015April 1, 2017 and ending on March 28, 2020.April 2, 2022. The information contained in the performance graph shall not be deemed to be "soliciting material" or be "filed" with the Securities and Exchange Commission,SEC, nor shall such information be incorporated by reference into any future filing under the Exchange Act, except to the extent that we specifically incorporate it by reference into such filing.

The graph assumes that $100 was invested on the morning of March 28, 2015April 1, 2017 in our common stock (based on price at the close of trading on March 28, 2015)31, 2017) and in each index (based on prices at the close of trading on March 27, 2015)31, 2017), and that dividends, if any, were reinvested. The measurement date used for our common stock is the last day of our fiscal year for each period shown.

Past performance is no indication of future value and stockholder returns over the indicated period should not be considered indicative of future returns.


46

 Fiscal Years Ended
 March 28, April 2, April 1, March 31, March 30, March 28,
 2015 2016 2017 2018 2019 2020
Plantronics, Inc.$100.00
 $73.86
 $102.78
 $116.04
 $89.56
 $21.00
NASDAQ/NYSE American/NYSE (US Companies)$100.00
 $91.99
 $103.57
 $112.09
 $110.31
 $84.02
NASDAQ/NYSE American/NYSE Stocks (SIC3660-3669 US Comp) Communications Equipment$100.00
 $97.30
 $116.77
 $139.08
 $170.11
 $143.46
poly-20220402_g3.jpg

Fiscal Year Ended
April 1,March 31,March 30,March 28,April 3,April 2,
 201720182019202020212022
Plantronics, Inc.$100.00 $112.91 $87.14 $20.43 $78.17 $76.69 
NASDAQ/NYSE American/NYSE (US Companies)$100.00 $115.01 $125.62 $112.56 $191.34 $210.93 
NASDAQ/NYSE American/NYSE Stocks (SIC3660-3669 US Comp) Communications Equipment$100.00 $104.15 $112.11 $115.95 $221.19 $232.72 


Share
47

Stock Repurchase Programs
 
During the fourth quarter of Fiscal Year 2022, we did not repurchase any shares of our common stock. As of April 2, 2022, there remained 1,369,014 shares authorized for repurchase under the existing stock repurchase program. The following table presents a month-to-month summaryinformation with respect to shares that were tendered to us in satisfaction of employee tax withholding obligations upon the vesting of restricted stock purchase activitygrants under our stock plans in the fourth quarter of Fiscal Year 2020:2022:

 
Total Number of Shares Purchased 1
 
Average Price Paid per Share 2
 
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs 1
 
Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs 3
December 29, 2019 to January 25, 20201,379
4 
N/A 
 1,369,014
January 26, 2020 to February 22, 20205,413
4 
N/A 
 1,369,014
February 23, 2020 to March 28, 20202,041
4 
N/A 
 1,369,014

 
Total Number of Shares Purchased(4)
Average Price Paid per Share (2)
Total Number of Shares Purchased as Part of Publicly Announced Plans or Programs (1)
Maximum Number of Shares that May Yet Be Purchased Under the Plans or Programs (3)
January 2, 2022 to January 29, 20225,143 N/A— 1,369,014 
January 30, 2022 to February 26, 20222,128 N/A— 1,369,014 
February 27, 2022 to April 2, 202221,716 N/A— 1,369,014 
1(1)

On November 28, 2018, our Board of Directors approved a 11.0 million shares repurchase program expanding our capacity to repurchase shares to approximately 1.7 million shares. We may repurchase shares from time to time in
open market transactions or through privately negotiated transactions. There is no expiration date associated with the
repurchase activity.
authorization.
(2)
2

"Average Price Paid per Share" reflects only our open market repurchases of common stock.stock only.
(3)
3

These shares reflect the available shares authorized for repurchase under the expanded repurchase program approved by the Board on November 28, 2018.
(4)
4

Represents only shares that were tendered to us in satisfaction of employee tax withholding obligations upon the vesting of restricted stock grants under our stock plans.

ReferFor more information regarding our stock repurchase programs, refer to Note 13,11, Common Stock Repurchases, of the accompanying Notesnotes to Consolidated the consolidated financial statements included within “Item 8. Financial Statements inand Supplementary Data” of this Annual Report on Form 10-K for more information regarding our stock repurchase programs.10-K.



ITEM 6.   SELECTED FINANCIAL DATA[Reserved]
 
SELECTED FINANCIAL DATAData responsive to Item 6 have not been presented in accordance with amendments to Item 301 of Regulation S-K.
The information set forth below is not necessarily indicative of results of future operations and should be read in conjunction with Item 7, “Management’s Discussion and Analysis of Financial Condition and Results of Operations” and the Consolidated Financial Statements and notes thereto included in Item 8 of this Form 10-K in order to fully understand factors that may affect the comparability of the information presented below. Fiscal Year 2016 consisted of 53 weeks. All other fiscal years presented consisted of 52 weeks.
48
 
Fiscal Year Ended
  
March 28, 20204
 
March 30, 20193
 
March 31, 20182
 April 1, 2017 
April 2, 20161
           
STATEMENT OF OPERATIONS DATA:          
Net revenues $1,696,990
 $1,674,535
 $856,903
 $881,176
 $856,907
Operating income (loss) $(804,055) $(109,295) $123,501
 $125,076
 $108,041
Operating margin
(47.4)%
(6.5)%
14.4%
14.2% 12.6%
Income (loss) before taxes $(896,583) $(185,692) $100,227
 $101,665
 $82,176
Net income (loss) $(827,182) $(135,561) $(869) $82,599
 $68,392
Basic earnings (loss) per share $(20.86) $(3.61) $(0.03) $2.56
 $2.00
Diluted earnings (loss) per share $(20.86) $(3.61) $(0.03) $2.51
 $1.96
Cash dividends declared per common share $0.45
 $0.60
 $0.60
 $0.60
 $0.60
Shares used in basic per share calculations 39,658
 37,569
 32,345
 32,279
 34,127
Shares used in diluted per share calculations 39,658
 37,569
 32,345
 32,963
 34,938
BALANCE SHEET DATA:      
  
  
Cash, cash equivalents, and short-term investments $225,720
 $215,841
 $659,974
 $480,149
 $395,317
Total assets $2,257,174
 $3,116,535
 $1,076,887
 $1,017,159
 $933,437
Long-term debt, net of issuance costs $1,621,694
 $1,640,801
 $492,509
 $491,059
 $489,609
Other long-term obligations $242,471
 $225,818
 $105,894
 $26,774
 $23,994
Total stockholders' equity $(82,816) $721,687
 $352,970
 $382,156
 $312,399
OTHER DATA:  
        
Cash provided by operating activities $78,019
 $116,047
 $121,148
 $139,387
 $150,409


Table of Contents
1
We initiated a restructuring plan during the third quarter of Fiscal Year 2016. Under the plan, we reduced costs by eliminating certain positions in the US, Mexico, China, and Europe. The pre-tax charges of $16.2 million incurred during Fiscal Year 2016 were incurred for severance and related benefits. During Fiscal Year 2016, we recognized gains from litigation of $1.2 million, due primarily to a payment by a competitor to dismiss litigation involving the alleged infringement of a patent assigned to us.

2Our consolidated financial results for Fiscal Year 2018 includes the impact of the Tax Cuts and Jobs Act.

3
Our consolidated financial results for Fiscal Year 2019 includes the financial results of Polycom from July 2, 2018, including impacts of accounting for the Acquisition such as amortization of purchased intangibles, deferred revenue fair value adjustment, inventory fair value adjustment, acquisition and integration costs, and restructuring costs. For more information regarding the Acquisition, refer to Note 4, Acquisition of the accompanying Notes to Consolidated Financial Statements.

4
Our consolidated financial results for Fiscal Year 2020 includes a non-cash impairment charge of $179.6 million to intangible assets and property, plant, and equipment related to long-lived assets in the voice asset group, as well as a non-cash impairment charge of $483.7 million to goodwill related to an overall decline in the Company’s earnings and a sustained decrease in its share price. Refer to Note 8, Goodwill and Purchased Intangible Assets of the accompanying Notes to Consolidated Financial Statements






ITEM 7.   MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
The following discussion and analysis is intended to help you understand our results of operations and financial condition. It is provided as a supplement to, and should be read in conjunction with, our Consolidated Financial Statementsconsolidated financial statements and related notes thereto included elsewhere inwithin “Item 8. Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.

A discussion regarding our financial condition and results of operations for Fiscal 2020Year 2022 compared to Fiscal 2019Year 2021 is presented below under Results"Results of Operations in this Form 10-K.Operations." Discussions regarding our financial condition and results of operations for Fiscal 2019Year 2021 compared to Fiscal 2018Year 2020 have been omitted from this Annual Report on Form 10-K, but can be found in Part II, Item 7. "Management's Discussion and Analysis of Financial Condition and Results of Operations" in our Annual Report on Fiscal Year 2021 Form 10-K, for the fiscal year ended March 30, 2019, filed with the SEC on May 17, 2019,18, 2021, which is available free of charge on the SEC's website at sec.gov and on our website at www.poly.com.

This discussion contains forward-looking statements. Please see the sections entitled "Certain Forward LookingForward-Looking Information" and "Risk Factors" abovein Part I of this Annual Report on Form 10-K for discussions of the uncertainties, risks, and assumptions associated with these statements. 

Our fiscal year-end financial reporting periods endyear ends on the Saturday closest to March 31st.  the last day of March. The years ended April 2, 2022 ("Fiscal Years 2020, 2019,Year 2022"), April 3, 2021 ("Fiscal Year 2021"), and 2018 each had 52 weeks and ended on March 28, 2020 March 30, 2019,("Fiscal Year 2020") had 52, 53, and March 31, 2018 respectively.52 weeks, respectfully.



OVERVIEW

Plantronics, Inc. (“Poly” “Company,” “we,” “our,” or “us”) is a leading global communications technology company that designs, manufactures, and markets integrated communications and collaboration solutions. Poly combines legendary audio expertise and powerful video and conferencing capabilities to overcome the distractions, complexity and distance that make communication in and out of the workplace challenging.solutions for professionals. Our major product categories are Headsets, which includes wiredVideo, Voice, and wireless communication headsets; Voice, Video,Services.

On March 25, 2022, the Company entered into an Agreement and Content Sharing Solutions, which includes open Session Initiation ProtocolPlan of Merger (the “Merger Agreement”) with HP Inc. (“SIP”HP”) and native ecosystem desktop phones, conference room phones,Prism Subsidiary Corp. (“Merger Sub”), a wholly-owned subsidiary of HP, providing for Poly's acquisition in an all-cash transaction for $40 per share by way of a merger of Merger Sub with and video conferencing solutionsinto Poly (the “Merger”), with Poly continuing as a wholly-owned subsidiary of HP. The Merger is expected to occur, subject to Poly stockholder approval, required regulatory clearances and peripherals,the satisfaction of other customary closing conditions, in calendar year 2022.

Impact of the Current Environment, Supply Chain Disruptions, and COVID-19 on Our Business
We have experienced and continue to monitor limited supply and longer lead times for certain key components, such as semiconductor chips, necessary to complete production and meet customer demand, including cameras, speakers, and microphones. Allfulfillment of our solutionsbacklog. We do not manufacture these component parts and currently purchase certain parts, including semiconductor chips and sub-assemblies that require semiconductor chips, from single or limited sources. Additionally, constrained supply has resulted in price inflation for certain components, including semiconductor chips, increased spot market prices and purchases, increased transportation costs, inefficiencies at our owned manufacturing facility in Tijuana, Mexico, and inability to fulfill backlog for certain products timely. We continue to monitor our supply chain and are designedtaking action against limited supply and increasing lead times, including increased spot market purchases, outreach to integrate seamlessly with the platformcritical suppliers, and servicesentering into contractual obligations that provide for increased costs, and multi-year commitments, to secure supply. For certain of our products, our additional supply increases our exposure to risks associated with significant and/or abrupt changes in product demand, which could result in potential excess of obsolete inventory. Additionally, to the extent we pass through increased costs to our customers, choicethis may result in a wide range of Unified Communications & Collaboration ("UC&C"), Unified Communication as a Service ("UCaaS"),reduced demand. These factors, among others, are affecting and Video as a Service ("VaaS") environments. Our cloud managementare expected to continue to affect total net revenue and analytics software enables IT administrators to configure and update firmware, monitor device usage, troubleshoot, and gain deep understanding of user behavior. gross margin rates.

In addition, we have a broad portfolio of Services including video interoperability, support for our solutionsCOVID-19 has continued to spread globally and hardware devices, as well as professional, hosted,continues to add uncertainty and managed services that are grounded in our deep expertise aimed at helping customers achieve their goals for collaboration. 

On July 2, 2018, we completed our Acquisition of allinfluence global economic activity, the global supply chain, and financial markets. The impact of the issuedpandemic on our operations has varied by local conditions, government mandates, and outstanding shares of capital stock of Polycom for approximately $2.2 billionbusiness limitations, including travel bans, remote work, and other restrictions.

The COVID-19 pandemic led to a massive increase in stock and cash.remote work. As a result, on that date we also became a leading global provider of open, standards-based Unified Communications & Collaboration ("UC&C") endpoints for voice, video, and content sharing, and a comprehensive line of support and services for the workplace under the Polycom brand.

Our consolidated financial results for Fiscal Year 2019, includes the financial results of Polycom from July 2, 2018 or three quarters compared to full year financial results induring Fiscal Year 2020 and therefore the results discussed below are not directly comparable. For more information regarding the Acquisition, refer to Note 4, Acquisition, of the accompanying Notes to Consolidated Financial Statements.


Total Net Revenues (in millions)
chart-9dcae222bec95f2cadd.jpg

Compared to the prior year, net revenues increased 1.3% to $1.7 billion. The increase in net revenues was primarily related to the Acquisition, which was partially offset by declines in sales of Headset products. As a result of purchase accounting, a total of $34.0 million of deferred revenue that otherwise would have been recognized in fiscal year 2020 was excluded from annual net revenues of approximately $1.7 billion.

The table below summarizes net revenueswe experienced elevated demand for the Fiscal Years ended March 28, 2020, and March 30, 2019 by operating segment and product categories:

(in thousands, except percentages) Fiscal Year Ended    
 March 28, 2020 March 30, 2019 Increase (Decrease)
Product Segment:     
 
Headsets 773,186
 910,699
 (137,513) (15.1)%
Voice 1
 377,059
 344,586
 32,473
 9.4 %
Video 1
 282,491
 255,485
 27,006
 10.6 %
Total Product Segment $1,432,736
 $1,510,770
 $(78,034) (5.2)%
Services Segment2
 264,254
 163,765
 100,489
 61.4 %
Total $1,696,990
 $1,674,535
 $22,455
 1.3 %
1 Voicecertain enterprise Headsets and Video product net revenues presented net of fair value adjustments to deferred revenue of $1.9 milliondevices and $7.9 million for the Fiscal Year ended March 28, 2020, and March 30, 2019, respectively.
2 Services net revenues presented net of fair value adjustments to deferred revenue of $32.1 million and $76.9 million for the Fiscal Year ended March 28, 2020 and March 30, 2019, respectively.



Operating Loss (in millions)
chart-51f860cc3f6c26a72e5.jpg


Operating loss increased from the prior year to $(804.1) million or (47.4)% of net revenues, driven primarily by a non-cash impairment charge of $179.6 million related to our intangible assets and property, plant, and equipment in the Voice asset group, as well as a non-cash goodwill impairment charge of $483.7 million to its Voice and Video reporting units as a result of an overall decline in the Company’s earnings and a sustained decrease in its share price. The impairment assessment was further complicated by the impact of COVID-19.

Our strategic initiatives are primarily focused on driving revenue growth throughdemand for our end-to-end portfolio of audio and video endpoints, including headsets, desktop phones, conference room phones, and video collaboration solutions. The Acquisition of Polycom has positioned us as a global leader in communications and collaboration endpoints, has allowed us to target the faster-growing market categories, such as Huddle Rooms and work-from-homeVoice products and is allowing usassociated Services, as companies shifted from in-office to capture opportunities through data analytics and insight services across a broad rangework-from-home arrangements for many of communications endpoints. Our ability to provide comprehensive solutions to communicate challengestheir office workers. Beginning in the marketplace distinguishes us from our competitors and better positions us with our channel partners, customers and strategic alliance partners, which we believe will drive profitable revenue growth.

Within the enterprise market, we anticipate the key driver of growth over the next few years will be the continued adoption of UC&C solutions. We believe enterprises are increasing their adoption of UC&C systems to reduce costs, improve collaboration, and migrate to more capable and flexible technology. In addition, with increased demand for tele-services, mobile connections, and remote work styles, we believe that our UC&C portfolio will continue to offer the solutions necessary to fulfill these evolving needs. We expect that the growth of UC&C solutions will increase overall product adoption in enterprise and work-from-anywhere environments.

In addition to enabling us to provide comprehensive solutions to drive growth over the long-term, the Acquisition also is allowing us to reevaluate our business, focus resources and efforts on our enterprise strategic initiatives, and to continue to drive operational efficiencies. One of the outcomes of this process led to our announcement in the first quarter of Fiscal Year 2020 that we had started considering strategic alternatives for our Consumer Product portfolio. As a result, in the third quarter of Fiscal Year 2020, this optimization work resulted in charges of $10.4 million related to inventory reserves and supplier liabilities for excess and obsolete inventory. In addition, we recognized $5.4 million of restructuring and other charges related to our Consumer Product portfolio optimization efforts. In the fourth quarter of Fiscal Year 2020,2021 and continuing throughout Fiscal Year 2022, we completedexperienced elevated
49

demand for certain Video and Voice devices as companies began to shift from work-from-home arrangements to hybrid work models.

However, the saleimpact of COVID-19 is fluid and uncertain, and it has caused, and may continue to cause, various negative effects as we continue to experience constraints in our supply chain, specifically the sourcing of certain components and raw materials, and increased logistics costs to meet customer demand, which, in turn, adversely impacts our gross margins. As a result, the impact of COVID-19 to date has had mixed effects on our results of operations.

The full extent and duration of the impact of the COVID-19 pandemic on our business continues to be uncertain and difficult to predict and will depend on many factors outside of our gaming product portfoliocontrol, including the extent and recognized an immaterial gainduration of the pandemic, mutations, and variants of the virus, the development and availability of effective treatments, including the availability of vaccines for our global workforce, mandates of protective public safety measures, and the impact of the pandemic on the global economy, global supply chains, and demand for our products. It is not possible at this time to foresee whether or when the outbreak of COVID-19 or other events beyond our control will be effectively contained, nor can we estimate the entirety of the impact that COVID-19 or such other pandemics or natural or man-made disaster will have on the global economy, our business, customers, suppliers, or other business partners. As such, impacts from such events on Poly are highly uncertain and we will continue to assess the impact from such events on our consolidated financial statements.

In responding to this pandemic, employee safety continues to be a critical concern for Poly and we have taken measures to protect our employees globally by adherence to public safety and shelter in operating expense.

Additionally,place directives, physical distancing protocols within offices and manufacturing facilities, providing personal protective equipment, including face masks and hand sanitizers, conducting routine sanitation of facilities, requiring health monitoring before entry into Poly facilities and restricting the number of visitors to our consolidation efforts have ledsites. The safety protocols implemented globally meet or exceed current regulations; however, we continue to material integration-related costmonitor employees’ safety and expense savings. Theevolving regulatory requirements. Although our manufacturing facility remains open and certain office employees may utilize our offices when necessary, the majority of these savings are being realizedall non-factory employees continue to work from home, using headsets and other Poly-issued equipment. We provided COVID-19 vaccines to our employees and their immediate families, as well as other workers, at our manufacturing facility on a voluntary basis free of charge.

Fiscal Year 2022 Highlights

Total net revenues for Fiscal Year 2022 were $1,681.1 million, a decrease of $46.5 million or 2.7%, compared to Fiscal Year 2021, primarily driven by decreased sales in our operations group where efficienciesHeadsets and Services product categories, partially offset by increased sales in our manufacturing operationsVideo and supply chain have helpedVoice product categories.

Product gross margin for Fiscal Year 2022 decreased from 41.3% in the prior year to reduce37.0%, primarily driven by increased component costs, unfavorable product mix, and increased transportation costs.

In May 2021, we redeemed the outstanding principal and accrued interest on the 5.50% Senior Notes of $493.9 million. In June 2021, the Company entered into a three-year amortizing interest rate swap agreement with Bank of America, N.A. The swap has an initial notional amount of $680 million and matures on July 31, 2024. Refer to further discussion in Note 8, Debt, and Note 13, Derivatives, of the accompanying notes to the consolidated financial statements included within “Item 8. Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.

During Fiscal Year 2022, we introduced our timepartnership with Appspace, a leading provider of workspace experience software, to market. Simultaneously, we have starteddeliver dynamic digital signage on Poly video OS devices to announceenhance the Return to Office experience for employees and releasevisitors. The digital signage was available on Poly Studio X Series (including Poly Studio X30, X50, X70) and G7500 video conference devices with an Appspace subscription. We also announced the updated Poly Room Solutions for Microsoft Teams Rooms on Windows. The new lineup of Poly Studio Kits offers premium audio and video for focus, small, medium, and large rooms, and feature Poly's Director AI technology. We additionally introduced a number of newnext generation Voyager headsets. These products and refreshed product offerings in supportwere available during the Fiscal Year 2022 and did not have a material impact on total net revenues.

50


We remain cautious about the macroeconomic environment, based on uncertainty around trade and fiscal policy in the U.S. and internationally and broader economic uncertainty in many parts of Europe and Asia Pacific, which makes it difficult for us to gauge the economic impacts on our future business. Additionally, as a result of the COVID-19 global pandemic, we experienced

supply chain disruptions, including our ability to manufacture products in our Tijuana, Mexico facility for a short time. We continue to experience difficulty sourcing component parts from our contract manufacturers and we are working with our supply chain and dual source partners to take the necessary steps to mitigate disruption of supply, however there can be no assurance that the ongoing disruptions due to COVID-19 will be resolved in the near term. We furthermore intend to continue monitoring our expenditures, including opportunities to streamline our workforce, tools and processes, and continue to prioritize expenditures that further our strategic long-term growth opportunities, and go to market initiatives under a unified Poly brand.

RESULTS OF OPERATIONS

We group our operations into twoThe Company’s reportable segments:segments are Products and Services. Our Products reportable segment consists ofincludes the Headsets, Voice, and Video product categories and ourlines. Our Services reportable segment consists ofincludes maintenance support on hardware devices, as well as professional, managed, and cloud services and solutions.

Our consolidated financial results for Fiscal Year 2019 includes the financial results of Polycom from July 2, 2018, or three quarters compared to full year financial results in Fiscal Year 2020. Therefore, the results of operations discussed below are not directly comparable.Total Net Revenues

The following graphs displaytable sets forth total net revenues by reportable segment for Fiscal Years 2020, 2019,2022, 2021, and 2018:

2020:
Net Revenues(in millions)
chart-44527b2878bd5c349aa.jpg


(in thousands, except percentages)April 2, 2022ChangeApril 3, 2021ChangeMarch 28, 2020
Net revenues
Products$1,455,785 (1.0)%$1,470,826 2.7 %$1,432,736 
Services225,359 (12.2)%256,781 (2.8)%264,254 
Total net revenues$1,681,144 (2.7)%$1,727,607 1.8 %$1,696,990 
Revenue by Segment
(percent)
chart-44a91d10dd625102b11.jpgchart-07188e80c9f31f17bf0.jpgchart-dd0a7721a38b9f61de5.jpg


Products


NetTotal product net revenues decreased in Fiscal Year 20202022 compared to the prior fiscal year primarily due to the Headsetfollowing:

Headsets product category. While we saw recordcategory net revenues decreased primarily due to constrained supply of certain components, such as semiconductor chips.
Partially offset by increased Video and Voice product category net revenues driven by elevated demand for headsets during our fourth quarter of Fiscal Year 2020, we experienced annual declines across nearly all product lines including non-UC&C enterprise headsets, gaming headsets, mono Bluetooth headsets, and stereo Bluetooth headsets. The declines were the result of several factors, including product transitions, sales integration and channel consolidation issues, Microsoft Skypecertain devices as companies began to Teams transition, trade and tariff issues in China, and other factors. In addition, the Company made the decisionshift from work-from-home arrangements to reduce channel inventories in the third and fourth quarter to optimize inventory levels by reducing sales into our distributors in the following quarters. Additionally, as communicated, the Company determined that it would focus its headset sales on enterprise headsets and would optimize its consumer inventory while selling its gaming headset assets. The decreases were partially offset by increases in our Voice and Video product categories as a result of their being four quarters of revenuehybrid work models.

Services

Total services net revenues decreased in Fiscal Year 2020 compared to three quarters of revenue in Fiscal Year 2019.

Services

Net revenues increased in Fiscal Year 20202022 compared to the prior fiscal year primarily due to the Acquisitioncontinued Video product mix shift from legacy Platform and a decline in deferred revenue excluded dueTelepresence to purchase accounting.Studio video bars, which are less complex, easier to install and operate, and carry optional service contracts.

Geographic Region

The following graphs displaytable sets forth total net revenues by domesticgeographic region for Fiscal Years 2022, 2021, and international split, as well as by percentage of total net revenue by major geographic region:


2020:
Geographic Information (in millions)
chart-7c480f4584675daebe1.jpg



(in thousands, except percentages)April 2, 2022ChangeApril 3, 2021ChangeMarch 28, 2020
United States$774,964 4.2 %$743,870 (8.2)%$810,669 
Europe, Middle East, and Africa515,372 (10.7)%576,855 23.9 %465,621 
Asia Pacific277,258 (3.0)%285,755 (3.2)%295,336 
Americas, excluding U.S.113,550 (6.3)%121,127 (3.4)%125,364 
Total international net revenues906,180 (7.9)%983,737 11.0 %886,321 
Total net revenues$1,681,144 (2.7)%$1,727,607 1.8 %$1,696,990 
Revenue by Region (percent)
chart-92704b229dcc5bf19b0.jpgchart-29227c8751b6f7b69f5.jpgchart-31b2301ba6a3f6f7cad.jpg


United States
As a percentage of
U.S. total net revenues, U.S. net revenues increased in Fiscal Year 2020 from Fiscal Year 2019 due primarily2022 as compared to the Service,prior fiscal year primarily due to increased net sales in the Video and Voice and Video product categories, introduced as a result of the Acquisition. This increase was partially offset by continued declinesdecreased net sales in our Headset sales. Our Headsetthe Services category. U.S. Headsets total net revenues were materially unchanged in Fiscal Year 2022 compared to the prior fiscal year.

International
51


International total net revenues decreased in Fiscal Year 2022 as compared to the prior fiscal year primarily due to decreased net sales in the Headsets and Services product revenues experienced declines across nearly all product lines, including non-UC&C Enterprise headsets, gaming headsets, stereo Bluetooth headsets, and mono Bluetooth headsets. These declines werecategories, partially offset by growthincreased net sales in UC&C Headsetthe Video product revenues.

category. International Voice total net revenues increasedwere materially unchanged in Fiscal Year 2022 compared to the prior fiscal year.

2020 from
Fiscal Year 2019 due primarily to the Service and Video product categories introduced as a result of the Acquisition. This increase was mostly offset by continued declines in our Headset sales. Our Headset product revenues experienced declines across nearly all product lines, including non-UC&C Enterprise headsets, mono Bluetooth headsets, gaming headsets, and stereo Bluetooth headsets. Our Voice product category also experienced year-over-year declines. These declines were partially offset by growth in UC&C Headset product revenues.

Fiscal Year 20202022 total net revenues were also unfavorablyfavorably impacted by fluctuations in exchange rates which resulted in a decreasean increase of approximately $14.7$11.9 million, in net revenues (net of the effects of hedging).hedging.


Cost of Revenues and Gross Profit
 
Cost of revenues consists primarily of direct manufacturing and contract manufacturermanufacturing costs, amortization of acquired technology, freight, warranty, costs, freight duties,charges for excess and obsolete inventory, costs,depreciation, duties, royalties, and overhead expenses.
(in thousands, except percentages)April 2, 2022ChangeApril 3, 2021ChangeMarch 28, 2020
Products
Net revenues$1,455,785(1.0)%$1,470,8262.7 %$1,432,736
Cost of revenues917,5116.3 %863,529(17.7)%1,049,826
Gross profit$538,274(11.4)%$607,29758.6 %$382,910
Gross profit %37.0 %41.3 %26.7 %
Services
Net revenues$225,359(12.2)%$256,781(2.8)%$264,254
Cost of revenues77,540(11.4)%87,527(7.8)%94,929
Gross profit$147,819(12.7)%$169,254— %$169,325
Gross profit %65.6 %65.9 %64.1 %
Total
Net revenues$1,681,144(2.7)%$1,727,6071.8 %$1,696,990
Cost of revenues995,0514.6 %951,056(16.9)%1,144,755
Gross profit$686,093(11.6)%$776,55140.6 %$552,235
Gross profit %40.8 %44.9 %32.5 %
  Fiscal Year Ended     Fiscal Year Ended    
(in thousands, except percentages) March 28, 2020 March 30, 2019 Change March 30, 2019 March 31, 2018 Change
Products:                
Net revenues $1,432,736
 $1,510,770
 $(78,034) (5.2)% $1,510,770
 $856,903
 $653,867
 76.3%
Cost of revenues 1,049,826
 902,625
 147,201
 16.3 % 902,625
 417,788
 484,837
 116.0%
Gross profit $382,910
 $608,145
 $(225,235) (37.0)% $608,145
 $439,115
 $169,030
 38.5%
Gross profit % 26.7% 40.3% 
   40.3% 51.2% 
  
Services:                
Net revenues $264,254
 $163,765
 $100,489
 61.4 % $163,765
 $
 $163,765
 100.0%
Cost of revenues 94,929
 77,771
 17,158
 22.1 % 77,771
 
 77,771
 100.0%
Gross profit $169,325
 $85,994
 $83,331
 96.9 % $85,994
 $
 $85,994
 100.0%
Gross profit % 64.1% 52.5%     52.5% %    
Total:                
Net revenues $1,696,990
 $1,674,535
 $22,455
 1.3 % $1,674,535
 $856,903
 $817,632
 95.4%
Cost of revenues 1,144,755
 980,396
 164,359
 16.8 % 980,396
 417,788
 562,608
 134.7%
Gross profit $552,235
 $694,139
 $(141,904) (20.4)% $694,139
 $439,115
 $255,024
 58.1%
Gross profit % 32.5% 41.5%     41.5% 51.2%    

Products

ComparedGross profit as a percentage of total product net revenues decreased in Fiscal Year 2022 as compared to the prior fiscal year, grossprimarily due to increased component costs, unfavorable product mix, and increased transportation costs. The increase in component costs was primarily driven by increased spot market purchases of certain key components, such as semiconductor chips, due to global supply shortages. Transportation costs increased as a result of high global demand and limited capacity of air freight carriers and increased air freight usage to mitigate longer component lead times to meet our commitments to customers.

Services

Gross profit as a percentage of total services net revenues decreasedwas materially unchanged in fiscal year 2020, due primarilyFiscal Year 2022 as compared to impairment charges to intangible assets and property, plant, and equipment related to long-lived assets in the voice asset group, fixed cost items spread over lower net revenues, an increase in channel partner incentives, unfavorable currency movements, and inventory-related reserves taken during the third quarter in connection with the optimization of our Consumer product portfolio. Partially offsetting these unfavorable items were material cost reductions as a result of in-sourcing certain products and the non-recurrence of an inventory fair value adjustment in the prior year resulting from the Acquisition.fiscal year.

There are significant variances in gross profit percentages between our higher
52

Operating Expenses
Operating expenses for Fiscal Years 2022, 2021, and lower margin products including Polycom products resulting from the Acquisition; therefore, small variations in product mix, which can be difficult to predict, can have a significant impact on gross profit2020 were as a percentage of net revenues.  Gross profit percentages may also vary based on distribution channel, return rates, and other factors.follows:

(in thousands, except percentages)April 2, 2022ChangeApril 3, 2021ChangeMarch 28, 2020
Research, development and engineering$183,553(12.3)%$209,290(4.1)%$218,277
% of total net revenues10.9 %12.1 %12.9 %
Selling, general, and administrative499,8392.3 %488,378(18.0)%595,463
% of total net revenues29.7 %28.3 %35.1 %
Impairment of goodwill and long-lived assets— %(100.0)%489,094
% of total net revenues— %— %28.8 %
Loss (gain), net from litigation settlements100.0 %17,561(2,535.6)%(721)
% of total net revenues— %1.0 %— %
Restructuring and other related charges34,937(28.3)%48,704(10.1)%54,177
% of total net revenues2.1 %2.8 %3.2 %
Total operating expenses$718,329(6.0)%$763,933(43.7)%$1,356,290
% of total net revenues42.7 %44.2 %79.9 %

Services

The gross profit as a percentage of net revenues increased primarily due to the decrease in deferred revenue fair value adjustment when compared to prior year as a result of the Acquisition.

Research, Development, and Engineering

Research, development, and engineering costs are expensed as incurred and consist primarily of compensation costs, outside services, expensed materials, and overhead expenses.

  Fiscal Year Ended     Fiscal Year Ended    
(in thousands, except percentages) March 28, 2020 March 30, 2019 Change March 30, 2019 March 31, 2018 Change
Research, development and engineering $218,277
 $201,886
 $16,391
 8.1% $201,886
 $84,193
 $117,693
 139.8%
% of total net revenues 12.9% 12.1% 

   12.1% 9.8% 
  

The increasedecrease in research, development, and engineering expenses in Fiscal Year 20202022 compared to Fiscal Year 2019the prior fiscal year was primarily due to the inclusion of Polycom operating expenses for the fiscal year, partially offset byto lower compensation expense driven by reduced variable compensationreduction in headcount, cost control efforts, and cost reductions from our restructuring actions.lower incentive compensation.

Selling, General, and Administrative
 
Selling, general, and administrative expense consistscosts are expensed as incurred and consist primarily of compensation costs, marketing costs, travel expenses, professional service fees, and overhead expenses.
  Fiscal Year Ended     Fiscal Year Ended    
(in thousands, except percentages) March 28, 2020 March 30, 2019 Change March 30, 2019 March 31, 2018 Change
Selling, general and administrative $595,463
 $567,879
 $27,584
 4.9% $567,879
 $229,390
 $338,489
 147.6%
% of total net revenues 35.1% 33.9% 

   33.9% 26.8% 

  

The increase in selling, general, and administrative expenses in Fiscal Year 20202022 compared to Fiscal Year 2019the prior fiscal year was primarily due to the inclusion of Polycom operatingincreased marketing activity and travel expenses, for the fiscal year, and partially offset by lower compensation expense driven by reduced variable compensation and cost reductions from our restructuring actions.

Impairment of Goodwill and Long-lived Assets

  Fiscal Year Ended     Fiscal Year Ended    
(in thousands, except percentages) March 28, 2020 March 30, 2019 Change March 30, 2019 March 31, 2018 Change
Impairment of goodwill and long-lived assets $489,094
 $
 $489,094
 100.0% $
 $
 $
 %
% of total net revenues 28.8% % 

   % % 

  

incentive compensation.
The increase in impairment of goodwill and long-lived assets in Fiscal Year 2020 compared to Fiscal Year 2019 was primarily due to a goodwill impairment charge of $483.7 million and long-lived asset impairment charge of $5.4 million as a result of the overall decline in our earnings and a sustained decrease in our share price. Refer to Note 8, Goodwill and Purchased Intangible Assets, of the accompanying Notes to Consolidated Financial Statements.




(Gain) Loss (gain), net from Litigation Settlements
  Fiscal Year Ended     Fiscal Year Ended  
(in thousands, except percentages) March 28, 2020 March 30, 2019 Change March 30, 2019 March 31, 2018 Change
(Gain) loss, net from litigation settlements $(721) $975
 $(1,696) (173.9)% $975
 $(420) $1,395
 332.1%
% of net revenues  % 0.1%     0.1%  %    

During Fiscal Year 2020,2021, we recognized immaterial gains fromrecorded litigation compared to immaterial losses from litigation incharges for settlements that occurred during the period with no similar activity recorded during Fiscal Year 2019.2022. Refer to Note 9,7, Commitments and Contingencies, of the accompanying Notes to the Consolidated Financial Statements.Statements included within “Item 8. Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.

Restructuring and Other Related Charges
  Fiscal Year Ended     Fiscal Year Ended    
(in thousands, except percentages) March 28, 2020 March 30, 2019 Change March 30, 2019 March 31, 2018 Change
Restructuring and other related charges $54,177
 $32,694
 $21,483
 65.7% $32,694
 $2,451
 $30,243
 1,233.9%
% of net revenues 3.2% 2.0%     2.0% 0.3%    

During Fiscal Year 20202022 and 2021, we recorded restructuring and other related charges increased, due primarily to restructuringfurther reduce expenses and optimize our cost structure. These actions initiated during the period to streamline our global workforceconsisted of headcount reductions and achieve planned synergies. For more information regarding restructuring activities, referoffice closures. Refer to Note 11,9, Restructuring and Other Related Charges, (Credits), of the accompanying Notesnotes to Consolidated the consolidated financial statements included within “Item 8. Financial Statements.Statements and Supplementary Data” of this Annual Report on Form 10-K.

53

Interest Expense
(in thousands, except percentages)April 2, 2022ChangeApril 3, 2021ChangeMarch 28, 2020
Interest expense$69,711 (15.6)%$82,606 (10.8)%$92,640 
% of total net revenues4.1 %4.8 %5.5 %
  Fiscal Year Ended   Fiscal Year Ended  
(in thousands, except percentages) March 28, 2020 March 30, 2019 Change March 30, 2019 March 31, 2018 Change
Interest expense $(92,640) $(83,000) $(9,640) (11.6)% $(83,000) $(29,297) $(53,703) (183.3)%
% of net revenues (5.5)% (5.0)%     (5.0)% (3.4)%    

The increasedecrease in interest expense in Fiscal Year 20202022 compared to Fiscal Year 2019the prior fiscal year was primarily due to lower interest incurredexpense related to the 2023 Senior Notes and lower outstanding principal balance on our Credit Facility Agreement entered intothe term loan facility, partially offset by the amortization of the remaining debt issuance costs related to the 2023 Senior Notes, which were redeemed during the first quarter of Fiscal Year 2022, and interest expense related to the 2029 Senior Notes, which were issued in connection with the Acquisition.fourth quarter of Fiscal Year 2021. Refer to Note 10,8, Debt, of the accompanying Notesnotes to Consolidated the consolidated financial statements included within “Item 8. Financial Statements.Statements and Supplementary Data” of this Annual Report on Form 10-K.

Other Non-Operating Income and (Expense)Expense (Income), Net
(in thousands, except percentages)April 2, 2022ChangeApril 3, 2021ChangeMarch 28, 2020
Other non-operating expense (income), net$291 105.7 %$(5,108)(4,460.7)%$(112)
% of total net revenues— %(0.3)%— %
  Fiscal Year Ended     Fiscal Year Ended  
(in thousands, except percentages) March 28, 2020 March 30, 2019 Change March 30, 2019 March 31, 2018 Change
Other non-operating income and (expense), net $112
 $6,603
 $(6,491) (98.3)% $6,603
 $6,023
 $580
 9.6%
% of net revenues % 0.4%     0.4% 0.7%    


During Fiscal Year 20202022, other non-operating income and (expense)expense (income), net decreasedincrease primarily due to lower interest income as our investment portfolios were liquidatedunrealized gains on the deferred compensation asset portfolio and net foreign currency losses during the First Quarter of Fiscal Year 2019period compared to facilitate the Acquisition and sale of equity investments in the Fourth Quarter of Fiscal Year 2019.prior year.


Income Tax ExpenseBenefit
(in thousands, except percentages)April 2, 2022ChangeApril 3, 2021ChangeMarch 28, 2020
Loss before income taxes$(102,238)(57.6)%$(64,880)92.8 %$(896,583)
Income tax benefit(120,155)(1,491.7)%(7,549)89.1 %(69,401)
Net income (loss)$17,917 131.3 %$(57,331)93.1 %$(827,182)
Effective tax rate117.5 %11.6 %7.7 %
  Fiscal Year Ended   Fiscal Year Ended  
(in thousands, except percentages) March 28, 2020 March 30, 2019 Change March 30, 2019 March 31, 2018 Change
Income before income taxes $(896,583) $(185,692) $(710,891) (383)% $(185,692) $100,227
 $(285,919) (285)%
Income tax expense (benefit) (69,401) (50,131) (19,270) (38)% (50,131) 101,096
 (151,227) (150)%
Net income $(827,182) $(135,561) $(691,621) (510)% $(135,561) $(869) $(134,692) 15,500 %
Effective tax rate 7.7% 27.0% 

   27.0% 100.9% 

  

The effective tax rate for Fiscal Year 2020 was lower thanCompany and its subsidiaries are subject to taxation in the previous year due to increaseU.S. and in pre-tax lossesvarious foreign and benefit from internal intangiblestate jurisdictions.

In September 2021, we transferred certain non-Americas intellectual property restructuring(“IP”) rights between our wholly-owned subsidiaries (“IP transfer”) to align the IP structure towith our evolving business operations, resulting in the derecognition of a deferred tax benefit due toasset (“DTA”) of $91.1 million and the difference inrecognition of a new DTA of $204.5 million, which represents the book and tax basis partiallydifference in the IP and was based on the fair value of the IP, in the respective subsidiaries. This results in a net discrete deferred tax benefit of $113.4 million. The impact of the IP transfer to net cash flows on the consolidated statements of cash flows during Fiscal Year 2022 was not material.

Management has concluded that an impairment for local statutory and tax reporting to the aforementioned IP is likely however any impairment loss would be deductible for local tax purposes. As such, a DTA related to net operating loss carryforward of $48.0 million was recognized based on the expected impairment which was offset by a valuation allowance recorded against U.S. deferred tax assets and stock-based compensation expense recorded followingcorresponding decrease in the decision in Altera Corp v. CommissionerDTA related to the intangible asset by the U.S. Courtsame amount as of Appeals forApril 2, 2022. Because the Ninth Circuit, discussed below.IP intangible asset is the result of an intercompany transfer, there is no intangible asset recognized in the consolidated balance sheets. Accordingly, the aforementioned IP impairment hast no net impact our consolidated statements of operations, balance sheet, or cash flows.

Valuation allowances are established when necessary to reduce DTA's to the amounts that are more-likely-than-not expected to be realized. Management assesses the available positive and negative evidence to estimate whether sufficient future taxable income will be generated to permit use of the existing deferred tax assets. A significant piece of objective negative evidence evaluated wasDTA's. Valuation allowances are established when necessary to reduce DTA's to the cumulative loss incurred over the two-year period ended March 28, 2020 and Fiscal Year 2021 forecasted results in the U.S. Such objective evidence limits the abilityamounts that are more-likely-than-not to consider other subjective evidence, such as our projections for future growth.be realized. On the basis of this evaluation, as of March 28, 2020,April 2, 2022, a valuation allowance of $72 million was recorded against our U.S. deferred tax assets.federal and state DTA's continues to be maintained.

54

As of April 2, 2022, we had approximately $215.0 million in non-U.S. net DTA's after valuation allowance.A significant portion of our DTA's relate to internal intellectual property restructuring between wholly owned subsidiaries and net operating losses.At this time, based on evidence currently available, we consider it more-likely-than-not that we will have sufficient taxable income in the future that will allow us to realize our DTA's.

The amount of the deferred tax assetDTA's considered realizable, however, could be adjusted if estimates of future taxable income are reducedincrease or increaseddecrease, or if objective negative evidence in the form of cumulative losses is no longer present and additional weight is given to subjective evidence, such as our future projections.

On June 7, 2019, a Ninth Circuit panel reversed the United States Tax Court’s holding in Altera Corp. v. Commissioner and upheld the portion of the Treasury regulations issued under IRC Section 482 requiring related-party participants in a cost sharing arrangement to share stock-based compensation costs. At this time, the taxpayer is protesting the decision in an en banc rehearing in the US Court of Appeals Ninth Circuit. We have considered the issue and have recorded an $8.6 million discrete tax charge resulting from the cost sharing of prior stock-based compensation, partially offset by a reduction to the 2017 Tax Cuts and Jobs Act toll charge accrued in prior periods. We will continue to monitor developments related to the case and the potential impact on our consolidated financial statements.

Our effective tax rate for Fiscal 2020, 2019,Years 2022, 2021, and 20182020 differs from the statutory rate due to the impact of foreign operations taxed at different statutory rates, transfer of certain non-Americas IP, the goodwill impairment charge, income tax credits, state taxes, the Tax Act, and other factors. Our future tax rate could be impacted by a shift in the mix of domestic and foreign income, tax treaties with foreign jurisdictions, changes in tax laws in the U.S. or internationally, or a change in estimate of future taxable income, which could result in a valuation allowance being required.


55

FINANCIAL CONDITION

Liquidity and Capital Resources
Operating Cash Flow (in millions)
Investing Cash Flow (in millions)
Financing Cash Flow (in millions)
chart-e67bb51efa0158f1b11.jpgchart-55634a7e266057a8a80.jpgchart-b663009c08e75d47b7f.jpgThe following tables present selected financial information and statistics as of April 2, 2022 and April 3, 2021 and for Fiscal Year 2022 and Fiscal Year 2021 (in thousands):

We
(in thousands)April 2, 2022April 3, 2021
Cash and cash equivalents and short-term investments183,703 217,119 
Property, plant, and equipment, net127,021 140,875 
Current portion of long-term debt— 478,807 
Long-term debt, net of issuance costs1,500,283 1,496,064 
Working capital271,691 213,975 
Fiscal Year Ended
April 2, 2022April 3, 2021
Cash (used in) provided by operating activities(7,769)145,180 
Cash used in investing activities(33,808)(18,877)
Cash (used in) provided by financing activities(481,970)353,319 

Our cash and cash equivalents as of April 2, 2022 consist of bank deposits and money market funds with third-party financial institutions. As of April 2, 2022, of our $183.7 million of cash and cash equivalents and short-term investments, $94.4 million was held domestically, while $89.4 million was held by foreign subsidiaries, and approximately 68% was based in USD-denominated instruments. As of April 2, 2022, our short-term investments were composed of mutual funds. An additional source of liquidity is $97.5 million of availability from our revolving credit facility, net of outstanding letters of credit.

Historically, we use cash provided by operating activities as our primary source of liquidity. We expect that cash provided by operating activities will fluctuate in future periods as a result of a number of factors, including fluctuations in our revenues, the timing of compensation-related payments, such as our annual bonus/variable compensation plan, interest payments on our long-term debt, product shipments, during the quarter, accounts receivable collections, inventory and supply chain management, and the timing and amount of tax and other payments. 

Operating Activities

Compared toDuring Fiscal Year 2019,2022, cash used in operating activities of $(7.8) million was a result of $(121.6) million of cash used in net working capital, partially offset by $17.9 million of net income and $96.0 million in net non-cash charges. Cash used in investing activities of $(33.8) million consisted primarily of capital expenditures of $(29.7) million and other investing activities of $(6.0) million. Cash used in financing activities of $(482.0) million consisted primarily of $(480.7) million of repayments of long-term debt and $(13.1) million of employees' tax withheld and paid for restricted stock and restricted stock units, partially offset by $11.8 million of proceeds from stock-based compensation plans.

During Fiscal Year 2021, cash provided by operating activities of $145.2 million was a result of $(57.3) million of net loss, non-cash adjustments to net loss of $226.0 million and a decrease in the net change in operating assets and liabilities of $(23.5) million. Cash used in investing activities of $(18.9) million during Fiscal Year 2020 decreased2021 consisted primarily due to lower cash collections, increased cash paid for interest on long-term debt, and an increase in cash paid for restructuring activities. These wereof capital expenditures of $(22.7) million, partially offset by a decrease in cash paid for integration activities as we completed our integrationproceeds from sale of the two companies.


Investing Activities
Net cash used for investing activities during Fiscal Year 2020 primarily was used for the purchaseinvestments of $2.5 million and proceeds from sale of property, plant, and equipment of $1.9 million. Cash provided by financing activities of $353.3 million during Fiscal Year 2021 consisted primarily of proceeds from debt issuance, net of issuance costs of $493.9 million and $12.3 million of proceeds from issuances under stock-based compensation plans. This was partially offset by proceeds from the sale$(147.0) million repayments of real propertylong-term debt and our gaming headset product portfolio.$(5.9) million for employees' tax withheld and paid for restricted stock and restricted stock units.

56

Net cash used for investing activities during Fiscal Year 2019 increased from the prior fiscal year primarily due to the Acquisition which closed on July 2, 2018. Refer to Note 4, Acquisition. This decrease was partially offset by the proceeds from the sales and maturities of investments.
Capital Expenditures

We anticipate our current cash and cash flows from operating activities will be sufficient to fund our capital expenditures in Fiscal Year 2021 will be approximately $25 million2023, relating primarily to $35 million, pertaining to costs associatedinvestments in our manufacturing capabilities, including tooling for new products, new information technology ("IT")IT investments, and facilities upgrades.

We will continue to evaluate new business opportunities and new markets; asmarkets. As a result, our future growth within the existing business or new opportunities and markets may dictate the need for additional facilities and capital expenditures to support that growth.


Debt
Financing Activities

Net cash usedIn July 2018, in financing activities during Fiscal Year 2020 primarily was used for early repayment of long-term debt, dividend payments on our common stock, and taxes paid on behalf of employees related to net share settlements of vested employee equity awards. The uses of cash were partially offset by proceeds from issuance of common stock from our Employee Stock Purchase Plan ("ESPP").

Net cash provided by financing during Fiscal Year 2019 increased fromconnection with the prior fiscal year as a result ofPolycom acquisition, the proceeds received from the term loan facility which were partially offset by repayment of long-term debt, dividend payments, and repurchases of common stock during the fiscal year.

Liquidity and Capital Resources
Our primary sources of liquidity as of March 28, 2020, consisted of cash, cash equivalents, and short-term investments, cash we expect to generate from operations, and a $100 million revolving credit facility.  As of March 28, 2020, we had working capital of $209.2 million, including $225.7 million of cash, cash equivalents, and short-term investments, compared to working capital of $252.9 million, including $215.8 million of cash, cash equivalents, and short-term investments at March 30, 2019.  The decrease in working capital at March 28, 2020 compared to March 30, 2019 resulted primarily from the decline in our cash provided by operations driven by declining revenue and continued integration, restructuring activities, and interest payments on our long-term debt. Additionally, our inventories declined compared to the prior year due in part to the increased demand in the Headset product category and delays in receipts from our suppliers as a result of the COVID-19 pandemic. These decreases were partially offset by working capital increases resulting from a net decrease in accounts payable and lower accrued liabilities related to incentive compensation.

Our cash and cash equivalents as of March 28, 2020 consist of bank deposits with third party financial institutions.  We monitor bank balances in our operating accounts and adjust the balances as appropriate. Cash balances are held throughout the world, including substantial amounts held outside of the U.S.  As of March 28, 2020, of our $225.7 million of cash, cash equivalents, and short-term investments, $131.1 million was held domestically while $94.7 million was held by foreign subsidiaries, and approximately 81% was based in USD-denominated instruments. As of March 28, 2020, our remaining investments were composed of Mutual Funds.

On July 2, 2018, weCompany entered into a Credit Agreement with Wells Fargo Bank, National Association, as administrative agent, and the lenders party thereto (the “Credit Agreement”). The Credit Agreement replaced our prior revolving credit facility in its entirety. The Credit Agreement provides for (i) a revolving credit facility with an initial maximum aggregate amount available of $100 million that matures in July 2023 and (ii) a $1.275 billion term loan facility that matures in July 2025. On July 2, 2018, the Company borrowed the full amount available under the term loan facility of $1.245 billion, net of approximately $30 million of discounts and issuance costs. Borrowings under the Credit Agreement bear interest due on a monthly basis at a variable rate equal to (i) LIBOR plus a specified margin, or (ii) the base rate (which is the highest of (a) the prime rate publicly announced from time to time by Wells Fargo Bank, National Association, (b) the federal funds rate plus 0.50% or (c) the sum of 1% plus one-month LIBOR) plus a specified margin. As of March 28, 2020, the Company had five letters of credit outstanding under the revolving credit facility for a total of $1.0 million. InDuring Fiscal Year 2020,2022, we prepaid $25 milliondid not prepay any of our outstanding principal. As of April 2, 2022, we had $1.0 billion of principal on the term loan facility. For additional details, refer to Note 10, outstanding.
Debt, of the accompanying Notes to Consolidated Financial Statements.

On February 20, 2020,In December 2021, the Company entered into an Amendment No. 2 to Credit Agreement (the “Amendment”) by and among the Company, the financial institutions party thereto as lenders and Wells Fargo Bank, National Association, as administrative agent (in such capacity, the “Agent”). The Amendment amended the Credit Agreement as previously amended,in order to (i) increase the maximum Secured Net Leverage Ratio (as defined in the Credit Agreement) permitted under the Credit Agreement to 3.75 to 1.00 through December 26, 2020 and 3.00 to 1.00 thereafter and (ii) decrease the minimum Interest Coverage Ratio (as defined in the Credit Agreement) required under the Credit Agreement to 2.25 to 1.00 through December 26, 2020 and 2.75 to 1.00 thereafter.

Additionally, the Amendment modified the calculation of the Secured Net Leverage Ratio and the Interest Coverage Ratio solely for purposes of compliance with Sections 7.11(a) and 7.11(b) of the Credit Agreement to (i) calculate the Secured Net Leverage Ratio net of the aggregate amount of unrestricted cash and Cash Equivalents (as defined in the Credit Agreement)relax certain financial covenants on the balance sheetrevolving line of the Company and its Restricted Subsidiaries (as defined in the Credit Agreement) as of the date of calculation up to an amount equal to $150,000,000 and (ii) solely for purposes of any fiscal quarter ending from December 29, 2019 through December 26, 2020, increase the cap on Expected Cost Savings (as defined in the Credit Agreement) in determining Consolidated EBITDA (as defined in the Credit Agreement) to the greater of (A) 20% of Consolidated EBITDA for such Measurement Period (as defined

in the Credit Agreement) (calculated before giving effect to any such Expected Cost Savings to be added back pursuant to clause (a)(ix) of the definition of Consolidated EBITDA) and (B)(x) for the period from December 29, 2019 through March 28, 2020, $121,000,000, (y) for the period from March 29, 2020 through June 27, 2020, $107,000,000 and (z) for the period from June 28, 2020 through December 26, 2020, $88,000,000.
credit. The financial covenants under the Credit Agreement described above are for the benefit of the revolving credit lenders only and do not apply to any other debt of the Company. The Credit Agreement also contains various other restrictions and covenants, some of which become more stringent over time, including restrictions on the ability of us and certain of our subsidiaries to consolidate or merge, create liens, incur additional indebtedness, dispose of assets, consummate acquisitions, make investments and pay dividends and other distributions. 

As of March 28, 2020,April 2, 2022, the Company had fivehas four outstanding letters of credit outstanding underon the revolving credit facility for a total of $1.0$2.5 million and had $99$97.5 million available under the revolving credit facility. We believe that through the results of our cost reduction actions and debt paydowns, we will be able to continue to meet our financial covenants. However if we are unable to meet our financial covenants, we have the ability to terminate the revolving line of credit such that the financial covenants are no longer applicable. During the fourth quarter of fiscal year 2020, the maximum secured net leverage ratio allowed under our covenants is 3.75 to 1.00. The covenant calculation provides for a number of allowable adjustments to EBITDA, including synergy cost savings and integration costs. As of March 28, 2020, our secured net leverage ratioApril 2, 2022, the Company was 2.41 to 1.00, and we were in compliance with the financial covenants. Refer to Note 10,

Debt, of
In July 2018, the accompanying Notes to Consolidated Financial Statements.

On July 30, 2018, weCompany entered into a 4-year amortizing interest rate swap agreement with Bank of America, N.A. The swap has an initial notional amount of $831 million and matures on July 31, 2022. The purpose of this swap is to hedge against changes in cash flows (interest payments) attributable to fluctuations inIn June 2021, the contractually specified LIBORCompany entered into a three-year amortizing interest rate associatedswap agreement with our credit facility agreement.Bank of America, N.A. The swap involveshas an initial notional amount of $680 million and matures on July 31, 2024. During Fiscal Year 2022, the receipt of floating-rate amounts for fixedCompany reclassified into interest expense $9.5 million and recorded a $24.2 million unrealized gain on its interest rate payments over the life of the agreement. We haveswaps derivatives designated this interest rate swap as a cash flow hedge. The derivative is valued based on prevailing LIBOR rate curves on the date of measurement. We also evaluate counterparty credit risk when we calculate the fair value of the swap. For additional details, refer to Note 16,
Derivatives, of the accompanying Notes to Consolidated Financial Statements.

As ofIn March 28, 2020,2021, the Company had paid $13.1issued $500.0 million aggregate principal amount of the toll charge under the Tax Act4.75% Senior Notes. The 4.75% Senior Notes mature on March 1, 2029, and the remaining toll charge liability of $65.8 million will be paid over the next six years. The Company also paid a $6.9 million toll charge in October 2018 related to Polycom’s pre-acquisition toll charge. For additional details, refer to Note 17, Income Taxes, of the accompanying Notes to Consolidated Financial Statements.

From time to time, our Board of Directors ("the Board") authorizes programs under which we may repurchase shares of our common stock in the open market or through privately negotiated transactions, including accelerated stock repurchase agreements. On November 28, 2018, the Board of Directors approved a 1.0 million share repurchase program expanding our capacity to repurchase shares to approximately 1.7 million shares. During Fiscal Year 2020, we did not repurchase any shares of our common stock. As of March 28, 2020, there remained a total of 1,369,014 shares authorized for repurchase under the share repurchase program approved by the Board. Refer to Note 13, Common Stock Repurchases, of the accompanying Notes to Consolidated Financial Statements for more information regarding our share repurchase programs. We had no retirements of treasury stock in Fiscal Years 2020, 2019, and 2018.

During the year ended March 31, 2016, we obtained $488.4 million from debt financing, net of issuance costs. The debt matures
on May 31, 2023 and bearsbear interest at a rate of 5.50%4.75% per annum, payable semi-annually on May 15March 1 and November 15September 1 of each year. Refer to Note 10, Debt,A portion of the accompanyingproceeds from the 4.75% Senior Notes was used to Consolidated Financial Statements.redeem the outstanding principal and accrued interest on the 5.50% Senior Notes of $493.9 million in May 2021. As of April 2, 2022, $500 million of principal was outstanding.


Our ability to make scheduled payments or to refinance our obligations with respect to the Senior Notes and our other indebtedness under our Credit Agreement will depend on our financial and operating performance, which, in turn, is subject to prevailing economic and industry conditions and other factors, including the availability of financing in the banking and capital markets, beyond our control. In addition, any refinancing of our indebtedness may be at higher interest rates, particularly in the current environment of rising interest rates, and may require us to comply with more onerous covenants, which could further restrict our operations.

We may at any time and from time to time, seekdepending on market conditions and prices, continue to retire or purchase our outstanding debt through cash purchases and/or exchanges for equity or debt, in open-market purchases, privately negotiated transactions or otherwise. Such repurchases or exchanges, if any, will be upon such terms and at such prices as we may determine, and will depend on prevailing market conditions, our liquidity requirements, contractual restrictions and other factors. Under the terms of the Merger Agreement, from the date of the Merger Agreement to the termination or consummation of the Merger, we are restricted in our ability to drawdown or incur additional indebtedness, under certain conditions, without the prior written consent of HP. See further discussion of our business risks associated with the Merger under the risk factor titled “While the Merger is pending, we are subject to business uncertainties and contractual restrictions that could harm our financial condition, operating results, and business” within “Item 1A. Risk Factors” in this Annual Report on Form 10-K.

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In addition, our liquidity, capital resources, and results of operations in any period could be affected by repurchases of our common stock, the payment in the future of cash dividends if the Board determines to reinstate the dividend program, the exercise of outstanding stock options, restricted stock grants under stock plans, and the issuance of common stock under ourthe Employee Stock Purchase PlanProgram ("ESPP"). The Acquisition of Polycom affected our liquidity and leverage ratios, and we are reducing our debt leverage ratios by prioritizing the repayment of the debt obtained to finance such Acquisition. We receive cash from the exercise of outstanding stock options under our stock plan and the issuance of shares under our ESPP. However, the resulting increase in the number of outstanding shares from these equity grants and issuances could affect our earnings per share. We cannot predict the timing or amount of proceeds from the sale or exercise of these securities or whether they will be exercised, forfeited, canceled, or will expire.


On April 15, 2020, we announced thatFor further information regarding our Board of Directors authorized the suspensiondebt issuances and related hedging activity refer to Note 8, Debt, and Note 13, Derivatives, of the quarterly dividend in orderaccompanying notes to further preservethe consolidated financial flexibility. statements included within “Item 8. Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.

Dividends

The suspension of the quarterlyCompany did not declare or pay cash dividend will result in approximately $25 million of annualized cash savings, which we expect to utilize for deleveraging and strengthening the balance sheet. dividends during Fiscal Years 2022 or 2021.

We believe that our current cash and cash equivalents, short-term investments, cash provided by operations, and availability of additional funds under the Credit Agreement, as amended from time to time, will be sufficient to fund our operations for one year from the issuance of these consolidated financial statements; however, any projections of future financial needs and sources of working capital are subject to uncertainty, particularly in light of the uncertainty resulting from the impact of COVID-19 on our financial results.  Readers are cautioned to review the risks, uncertainties, and assumptions set forth in this Annual Report on Form 10-K, including the sections entitled “Part I. Certain Forward-Looking Information” and “Part I. Item 1A. Risk Factors” for factors that could affect our estimates for future financial needs and sources of working capital.

OFF BALANCE SHEET ARRANGEMENTS AND CONTRACTUAL OBLIGATIONSContractual Obligations

The following table summarizes our future contractual obligations as of April 2, 2022 and the effect that such obligations are expected to have on our liquidity and cash flows in future periods:
 Payments Due by Period
(in thousands)TotalLess than 1 year1-3 years4-5 yearsMore than 5 years
Operating leases$63,096 $15,185 $30,694 $6,415 $10,802 
Unconditional purchase obligations617,798 583,801 33,596 401 — 
Long-term debt (1)
1,683,063 23,750 47,500 1,064,313 547,500 
Toll charge53,655 6,312 27,617 19,726 — 
Total contractual obligations$2,417,612 $629,048 $139,407 $1,090,855 $558,302 
(1) Includes future interest on outstanding debt.

Operating Leases

We have not entered into any transactions with unconsolidated entities wherebylease certain facilities under operating leases expiring through the year ended April 3, 2027. Certain of these leases provide for renewal options for periods ranging from one to five years and in the normal course of business. We may exercise the renewal options. In addition to the net minimum lease payments noted above, we have financial guarantees, subordinated retained interests, derivative instruments, or other contingent arrangementsare contractually obligated to pay certain operating expenses during the term of the lease such as maintenance, taxes and insurance.

Unconditional Purchase Obligations

We use several contract manufacturers to manufacture raw materials, components, and subassemblies for our products through our supply and demand information that expose uscan cover periods up to material continuing risks, contingent liabilities, or any other obligation under78 weeks. The contract manufacturers use this information to acquire components and build products. We also obtain individual components for our products from a variable interest in an unconsolidated entity that provides us with financingwide variety of individual suppliers using a combination of purchase orders, supplier contracts, including annual minimum purchase obligations, and liquidity support, market risk, or credit risk support.open orders based on projected demand information.

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A substantial portion of the raw materials, components, and subassemblies used in our products are provided by our suppliers on a consignment basis. These consigned inventories are not recorded on our consolidated balance sheetsheets until we take title to the raw materials, components, and subassemblies, which occurs when they are consumed in the production process. Prior to consumption in the production process, our suppliers bear the risk of loss and retain title to the consigned inventory. The terms of the agreements allow us to return parts in excess of maximum order quantities to the suppliers at the supplier’s expense. Returns for other reasons are negotiated with the suppliers on a case-by-case basis and to date have been immaterial. If our suppliers were to discontinue financing consigned inventory, it would require us to make cash outlays and we could incur expenses which, if material, could negatively affect our business and financial results.

As of March 28, 2020, and March 30, 2019, we had off-balance sheet consigned inventoriesApril 2, 2022, our unconditional purchase obligations were primarily comprised of $21.7 million and $47.1 million, respectively.
Unconditional Purchase Obligations

We use several contract manufacturers to manufacture raw materials, components, and subassemblies for our products. We provide these contract manufacturers with demand information that typically covers periods up to 13 weeks, and they use this information to acquire components and build products. We also obtain individual components for our products from a wide variety of individual suppliers. Consistent with industry practice, we acquire components through a combination of purchase orders, supplier contracts, and open orders based on projected demand information. As of March 28, 2020, we had outstanding off-balance sheet third-party manufacturing and component purchase and other general and administrative commitments, including $51.8 million of $344.5 million, including off-balance sheet consigned inventories of $21.7 million.

The following table summarizes our future contractualinventories. We expect to consume unconditional purchase obligations as of March 28, 2020 and the effect that such obligations are expected to have on our liquidity and cash flows in future periods:

  Payments Due by Period
(in thousands) Total Less than 1 year 1-3 years 4-5 years More than 5 years
Operating leases (1)
 $63,596
 $24,845
 $34,744
 $3,342
 $665
Unconditional purchase obligations 235,702
 202,768
 32,934
 
 
Long-term debt, including future interest on the 5.50% Senior Notes 1,744,268
 27,500
 55,000
 514,955
 1,146,813
Toll charge 65,757
 5,790
 40,241
 19,726
 
Total contractual cash obligations $2,109,323
 $260,903
 $162,919
 $538,023
 $1,147,478

(1) Included in the lease obligations are sublease receipts, which have been netted against the gross lease payments above to arrive at our net minimum lease payments. Certain of these leases provide for renewal options and we may exercise the renewal options.


Operating Leases

We lease certain facilities under operating leases expiring through our Fiscal Year 2027. Certain of these leases provide for renewal options for periods ranging from one to three years and in the normal course of business, we may exercisenet of an immaterial purchase commitments reserve. In certain instances, these agreements allow us the renewal options. In additionoption to the net minimum lease payments noted above, we are contractually obligated to pay certain operating expenses during the term of the lease such as maintenance, taxescancel, reschedule, and insurance. Included in the lease obligations acquired are Polycom’s sublease receipts, which have been netted against the gross lease payments above to arrive atadjust our net minimum lease payments. Certain of these leases provide for renewal options and we may exercise the renewal options.

Unconditional Purchase Obligations

We use several contract manufacturers to manufacture raw materials, components, and subassemblies for our products. We provide these contract manufacturers with demand information that typically covers periods up to 13 weeks, and they use this information to acquire components and build products. We also obtain individual components for our products from a wide variety of individual suppliers. Consistent with industry practice, we acquire components through a combination of purchase orders, supplier contracts, and open ordersrequirements based on projected demand information. As of March 28, 2020, we had outstanding off-balance sheet third-party manufacturing and component purchase commitments of $220.4 million, which we expect to consumeour business needs in partnering with our suppliers given the normal course of business.current environment.

Toll Charge

As of March 31, 2020,April 2, 2022, our obligation associated with the deemed repatriation toll charge is $65.8$53.7 million, which we are paying over an 8-yeareight year period in installments. For additional details regarding the Tax Cuts and Jobs Act and the toll charge, refer to Note 17,15, Income Taxes, of the accompanying Notesnotes to Consolidated the consolidated financial statements included within “Item 8. Financial Statements.Statements and Supplementary Data” of this Annual Report on Form 10-K.

Unrecognized Tax Benefits

As of March 28, 2020,April 2, 2022, short-term and long-termlong-term income taxes payable reported on our consolidated balance sheet included unrecognized tax benefits and related interest of $36.5$14.4 million and $4.0$3.7 million, respectively. We are unable to reliably estimate the timing of unrecognized tax benefits, as such, they are not included in the contractual obligations table above. On June 7, 2019, a Ninth Circuit panel reversedThe reduction of $2.5 million of unrecognized tax benefits during the United States Tax Court’s holding in Altera Corp. v. Commissioner, and upheld the portionfourth quarter of the Treasury regulations issued under IRC Section 482 requiring related-party participants in a cost sharing arrangement to share stock-based compensation costs. As a result, the Company recorded an $8.6 million discrete tax charge resulting from the cost sharing of prior stock-based compensation. We will continue to monitor developments relatedFiscal Year 2022 is primarily attributable to the caselapse of applicable statute of limitations.

We have not entered into any transactions with unconsolidated entities whereby we have financial guarantees, subordinated retained interests, derivative instruments, or other contingent arrangements that expose us to material continuing risks, contingent liabilities, or any other obligation under a variable interest in an unconsolidated entity that provides us with financing and the potential impact on our consolidated financial statements.liquidity support, market risk, or credit risk support.

CRITICAL ACCOUNTING ESTIMATES
 
Our consolidated financial statements are prepared in accordance with generally accepted accounting principles in the United States of America ("U.S. GAAP"). In connection with the preparation of our consolidated financial statements, we are required to make assumptions and estimates about future events and apply judgments that affect the reported amounts of assets, liabilities, revenue, expenses and the related disclosures. We base our assumptions, estimates and judgments on historical experience, current trends, future expectations and other factors that management believes to be relevant at the time our consolidated financial statements are prepared. On an ongoing basis, we review the accounting policies, assumptions, estimates and judgments to ensure that our consolidated financial statements are presented fairly and in accordance with U.S. GAAP. Because future events and their effects cannot be determined with certainty, actual results could differ from our assumptions and estimates, and such differences could be material.

Our significant accounting policies are discussed in Note 2, Significant Accounting Policies, of the accompanying Notesnotes to Consolidated the consolidated financial statements included within “Item 8. Financial Statements inand Supplementary Data” of this Annual Report on Form 10-K. We believe the following accounting estimates are the most critical to aid in fully understanding and evaluating our reported financial results, and they require our most difficult, subjective, or complex judgments, resulting from the need to make estimates about the effect of matters that are inherently uncertain. We have reviewed these critical accounting estimates and related disclosures with the Audit Committee.

Revenue Recognition and Related Allowances
Inventory Valuation
Product Warranty Obligations
Income Taxes
Business Acquisitions

Goodwill, Purchased Intangibles, and Impairment

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Revenue Recognition and Related Allowances
 
Our revenue consists of hardware, software, and services. Revenue is recognized when control for these offerings is transferred to our customers, in an amount that reflects the consideration we expect to be entitled to in exchange for products and services.

Our contracts with customers may include promises to provide multiple deliverables. Determining whether the offerings and services are considered distinct performance obligations that should be accounted for separately or as one combined performance obligation may require significant judgment. Judgment is required to determine the level of integration and interdependency between certain professional services and the related hardware and software. This determination influences whether the services are distinct and accounted for separately as a performance obligation.

Service revenue primarily includes maintenance support on hardware devices and is recognized ratably over the contract term as those services are delivered. Product, software, and certain other services are satisfied at a point in time when control is transferred or as the services are delivered to the customer.

For contracts with more than one performance obligation, the transaction price is allocated among the performance obligations in an amount that depicts the relative standalone selling price ("SSP") of each obligation. Judgment is required to determine the SSP for each distinct performance obligation. We use a range of amounts to estimate SSP when we sell each of the products and services separately and need to determine whether there is a discount that should be allocated based on the relative SSP of the various products and services. We typically have more than one SSP for individual products and services due to the stratification of those products and services by similar customers and circumstances. In these instances, we use relevant information such as the sales channel and geographic region to determine the SSP.

Our indirect channel model includes both a two-tiered distribution structure, where we sell to distributors that subsequently sell to resellers, and a one-tiered structure where we sell directly to resellers. For these arrangements, transfer of control begins at the time access to our services is made available to our end customer and entitlements have been contractually established, provided all other criteria for revenue recognition are met. Judgment is required to determine whether our distributors and resellers have the ability to honor their commitment to pay, regardless of whether they collect payment from their customers. If market conditions change significantly, including increased uncertainty of our channel partners liquidity as a result of COVID-19, it could change our assessment, causing a material change in the amount of revenue that we report in a particular period.

Sales through our distribution and retail channels are made primarily under agreements allowing for rights of return in limited circumstances, such as stock rotation, non-conforming products, and instances where the Company provides its approval. Certain agreements with retail customers may permit rights of return for additional reasons, such as customer satisfaction, in accordance with the terms of the particular contract. Our agreements typically provide for various sales incentive programs, such as back endback-end rebates, discounts, marketing development funds, price protection, and other sales incentives. We have an established sales history for these arrangements and we record the estimated reserves and allowances at the time the related revenue is recognized. Customer sales returns are estimated based on historical data, relevant current data, and the monitoring of inventory in the distribution channel. The partner incentives reduce revenue in the current period and are intended to drive hardware sell through and reduce revenue in the current period accordingly.through. Depending on how the payments are made and whether we have right to offset, the reserves associated with the partner incentive programs are recorded on the consolidated balance sheet as either contra accounts receivableAccounts Receivable or accounts payable.Accounts Payable. For more details about revenue recognition see Note 17, Revenue and Major Customers, and the Risk Factors: "Failure to adequately service and support our product offerings, or a decline in demand for our service offerings, could harm our results of operations," and "The increased use of software in our products could impact the way we recognize revenue which could adversely impact our financial results" included within “Item 8. Financial Statements and Supplementary Data” and “Part I. Item 1A. Risk Factors" of this Annual Report on Form 10-K, respectively.

Purchased Inventory Valuation

Inventories are valued at the lower of cost or net realizable value. The Company holds inventory for both its products and services businesses. The Company writes down inventories that have become obsolete or are in excess of anticipated demand or net realizable value. Our estimate of write downs for excess and obsolete inventory is based on a detailed analysis of on-handon hand inventory and purchase commitments in excess of forecasted demand. Our products require long-lead time parts available from a limited numbersubset of vendors and, occasionally, last-time buys of raw materials for products with long lifecycles. The effects of demand variability, long-lead times, and last-time buys have historically contributed to inventory write-downs. Our demand forecast considers historical sales, sales price, projected future shipments, market conditions, inventory on hand, purchase commitments, product development plans and product life cycle, inventory on consignment, and other competitive factors. Significant and abrupt changes in product demand increases the complexity of management's evaluation of potential excess or obsolete inventory. During Fiscal Year 2022, the global supply chain constraints resulting from the COVID-19 pandemic was an incremental variable in assessing our risk profile with respect to demand changes. Refer to "Off Balance Sheet Arrangements" in this Annual Report on Form 10-K"Contractual Obligations" for additional details regarding consigned inventories.


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We have not made any material changes in the accounting methodology we use to estimate our inventory write-downs or adverse purchase commitments during the past three fiscal years.periods presented. If the demand or market conditions for our products are less favorable than forecasted, including any market shifts or product demand due to the COVID-19 pandemic, or if unforeseen technological changes negatively impact the utility of our inventory, we may be required to record additional inventory write-downs or adverse purchase commitments, which would negatively affect our results of operations in the period the write-downs or adverse purchase commitments were recorded. If we increased ourFor more details about purchased inventory reservevaluation and adverse purchase commitment reserve estimates asinventory reserves see Note 5, Details of March 28, 2020 by a hypothetical 10%, the reserves and cost of revenues would have each increased by approximately $4.0 million and our net income would have been reduced by approximately $3.0 million.

Product WarrantyCertain Balance Sheet AccountsObligations

The Company records a liability for the estimated costs of warranties at the time the related revenue is recognized. Factors that affect the warranty obligation include historical and projected product failure rates, estimated return rates, material usage, service-related costs incurred in correcting product failure claims, and knowledge of specific product failures that are outside of the Company’s typical experience. If actual results are not consistent with our estimates or assumptions, we may be exposed to losses or gains that could be material. If we increased our warranty obligation estimate as of March 28, 2020 by a hypothetical 10%, our obligation and the associated costRisk Factors: "The success of revenues would have each increased by approximately $1.5 millionour new products depends on several factors which, if not achieved, could adversely impact our financial results," and "Product obsolescence or discontinuance and excess inventory can negatively affect our net income would have been reduced by approximately $1.1 million.results of operations" included within “Item 8. Financial Statements and Supplementary Data” and “Part I. Item 1A. Risk Factors" of this Annual Report on Form 10-K, respectively.

Income Taxes

We are subject to income taxes in the U.S. and various foreign jurisdictions and our income tax returns are periodically audited by domestic and foreign tax authorities. These audits may include questions regarding our tax filing positions, including the timing and amount of deductions and the allocation of income among various tax jurisdictions. At any one-time, multiple tax years may be subject to audit by various tax authorities. In evaluating the exposures associated with our various tax filing positions, we record a liability for such exposures. A number of years may elapse before a particular matter for which we have established a liability is audited and fully resolved or clarified.

To the extent we prevail in matters for which a liability has been established, or are required to pay amounts in excess of our established liability, our effective income tax rate in a given financial statement period could be materially affected. An unfavorable tax settlement would generally require use of our cash and may result in an increase in our effective income tax rate in the period of resolution. A favorable tax settlement wouldmay be recognized as a reduction in our effective income tax rate in the period of resolution.

We recognize the impact of an uncertain income tax position on income tax expense at the largest amount that is more-likely-than-not to be sustained.  An unrecognized tax benefit will not be recognized unless it has a greater than 50% likelihood of being sustained. We adjust our tax liability for unrecognized tax benefits in the period in which an uncertain tax position is effectively settled, the statute of limitations expires for the relevant taxing authority to examine the tax position, or when more information becomes available. Our liability for unrecognized tax benefits contains uncertainties because management is required to make assumptions and apply judgment to estimate the exposures associated with our various filing positions.

The establishment of deferred tax assets from intra-entity transfers of intangible assets requires management to make significant estimates and assumptions to determine the fair value of such intangible assets. Critical estimates in valuing the intangible assets include, but are not limited to, internal revenue and expense forecasts, the estimated life of the intangible assets, and discount rates. The discount rates used in the income method to discount expected future cash flows to present value are adjusted to reflect the inherent risks related to the cash flow. Although we believe the assumptions and estimates we have made are reasonable and appropriate, they are based, in part, on historical experience and are inherently uncertain. Unanticipated events and circumstances may occur that could affect either the accuracy or validity of such assumptions, estimates or actual results. For more details about utilization of our deferred tax assets and associated risks, see the discussion under "Results of Operations" - "Income Tax Expense" as well as the Risk Factor "We may not be able to utilize our deferred tax assets."

We record a valuation allowance to reduce our deferred tax assets to the net amount that we believe is more likely than notmore-likely-than-not to be realized. We consider all available evidence, both positive and negative, including historical levels of income, expectations and risks associated with estimates of future taxable income, and ongoing tax planning strategies in assessing the need for a valuation allowance.


Business Acquisitions

Accounting for business acquisitions requires us to make significant estimates For more details about income taxes see Note 15, Income Taxes, and assumptions, especially at the acquisition date with respect to tangible and intangible assets acquired andRisk Factor: "We operate in multiple tax jurisdictions globally. Our corporate tax rate may increase or we may incur additional tax liabilities, assumed and pre-acquisition contingencies. We use our best estimates and assumptions to accurately assign fair value to the tangible and intangible assets acquired and liabilities assumed at the acquisition date. Liabilities assumed may include litigation and other contingency reserves existing at the time of acquisition and require judgment in ascertaining the related fair values. Independent appraisals may be used to assist in the determination of the fair value of certain assets and liabilities. Such appraisals are based on significant estimates provided by us, such as forecasted revenues and/or profits utilized in determining the fair value of contract-related acquired intangible assets or liabilities. Significant changes in assumptionsapplicable tax regulations and estimates subsequent to completing the allocationresolutions of the purchase price to the assetstax disputes could negatively impact our cash flow, financial condition, and liabilities acquired, as well as differences in actualresults of operations" included within “Item 8. Financial Statements and estimated results, could result in material impacts to our financial results. Adjustments to the fair valueSupplementary Data” and “Part I. Item 1A. Risk Factors" of contingent consideration are recorded in earnings. Additional information related to the acquisition date fair value of acquired assets and liabilities obtained during the allocation period, not to exceed one year, may result in changes to the recorded values of acquired assets and liabilities, resulting in an offsetting adjustment to the goodwill associated with the business acquired.this Annual Report on Form 10-K, respectively.

Goodwill, Purchased Intangibles, and Impairment

Goodwill has been measured as the excess of the cost of an acquisition over the amount assigned to tangible and identifiable intangible assets acquired, less liabilities assumed.  At least annually, in the fourth quarter of each fiscal year, or more frequently if indicators of impairment exist, management performs a review to determine if the carrying value of goodwill is impaired. The identification and measurement of goodwill impairment involves the estimation of fair value at the Company’s reporting unit level.  The Company determines its reporting units by assessing whether discrete financial information is available and if segment management regularly reviews the results of that component.

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The Company performs an initial assessment of qualitative factors to determine whether the existence of events and circumstances leads to a determination that it is more likely than notmore-likely-than-not that the fair value of a reporting unit is less than its carrying amount. If, after assessing the totality of relevant events and circumstances, the Company determines that it is more likely than notmore-likely-than-not that the fair value of the reporting unit exceeds its carrying value and there is no indication of impairment, no further testing is performed; however,performed. However, if the Company concludes otherwise, a quantitative impairment test must be performed by estimating the fair value of the reporting unit and comparing it with its carrying value, including goodwill. If the carrying amount of a reporting unit is greater than its estimated fair value, goodwill is written down by the excess amount, limited to the total amount of goodwill allocated to that reporting unit. The fair value of the Company's reporting units is estimated using a discounted cash flow model (income approach), which utilizes Level 3 inputs. The income approach includes assumptions for, among others, forecasted revenue, operating income, and discount rates, all of which require significant judgment by management. These assumptions also consider the current industry environment and outlook, and the resulting impact on the Company's expectations for the performance of its business.

Intangible assets other than goodwill are carried at cost and amortized over their estimated useful lives. The Company reviews identifiable finite-lived intangible assets to be held and used for impairment whenever events or changes in circumstances indicate that the carrying value of the assetsrelated asset group may not be recoverable. Determination of recoverability is based on the lowest level of identifiable estimated undiscounted cash flows resulting from use of the asset group and its ultimate disposition. Measurement of any impairment loss is based on the amount by which the carrying value of the asset group exceeds its fair market value. The fair value of an asset group is estimated using a discounted cash flow model (income approach), which utilizes Level 3 inputs. The income approach includes assumptions for, among others, forecasted revenue, operating income, and discount rates, all of which require significant judgment by management. For more details about impairment of goodwill and other intangible assets see Note 8: "6, Goodwill and Purchased Asset Intangibles", and the Risk Factor: "ImpairmentCritical accounting estimates involve the use of judgements and if actual results vary from our intangible assets and goodwill have resulted in charges that adversely impactestimates or assumptions underlying such estimates, our financial results.results could be negatively affected" included within “Item 8. Financial Statements and Supplementary Data” and “Part I. Item 1A. Risk Factors" of this Annual Report on Form 10-K, respectively.

RECENT ACCOUNTING PRONOUNCEMENTS

Recent accounting pronouncements issued by the FASB are not expected to have a material impact on the Company's financial position, results of operations, or cash flows. For a description of recent accounting pronouncements, including the expected dates of adoption and estimated effects, if any, on our consolidated financial statements,Consolidated Financial Statements, see Note 3, Recent Accounting Pronouncements, of the accompanying Notes to the Consolidated Financial Statements.Statements included within “Item 8. Financial Statements and Supplementary Data” of this Annual Report on Form 10-K.


ITEM 7A.  QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
 
The discussion of our exposure to market risk related to changes in interest rates and foreign currency exchange rates contains forward-looking statements that are subject to risks and uncertainties. Actual results could vary materially as a result of a number of factors, including those discussed in Part I, "Item 1A. Risk Factors".Factors" in our Annual Report on Form 10-K for the fiscal year ended April 2, 2022, which could materially affect our business, financial position, or future results of operations..

INTEREST RATE RISK
 
Our exposure to market risk for changes in interest rates relates primarily to our floating-rate interest payments under our $1.275
billion term loan facility. In connection with the Acquisition, we entered into a Credit Agreement with Wells Fargo Bank, National Association, as administrative agent, and the lenders party thereto (the “Credit Agreement”). Borrowings under the Credit Agreement bear interest at a variable rate equal to (i) LIBOR plus a specified margin, or (ii) the base rate (which is the highest of (a) the prime rate publicly announced from time to time by Wells Fargo Bank, National Association, (b) the federal funds rate plus 0.50% or (c) the sum of 1% plus one-month LIBOR plus a specified margin.

On July 30, 2018, we entered into a 4-yearfour-year amortizing interest rate swap agreement, and on June 15, 2021, we entered into a three-year amortizing interest swap agreement, both with Bank of America, NAN.A. as part of our overall strategy to manage our exposure to market risks associated with fluctuations in interest rates on the $1.275 billion term loan facility. As a matter of policy, we only enter into transactions that we believe will be highly effective at offsetting the underlying risk, and we do not use derivatives for trading or speculative purposes. Our objective is to mitigate the impact of interest expense fluctuations on our profitability related to interest rate changes by minimizing movements in future debt payments with thisthese interest rate swap.swaps.

62

The first swap has an initial notional amount of $831 million and matures on July 31, 2022. The second swap involveshas an initial notional amount of $680 million and matures on July 31, 2024. These swaps involve the receipt of floating-rate interest payments for fixed interest rate payments over the life of the agreement. We have designated thisthese interest rate swapswaps as a cash flow hedge, the effective portion of changeshedges. Changes in the fair value of the derivative isderivatives are recorded to other comprehensive income (loss) on the accompanying balance sheetsconsolidated statements of comprehensive income (loss) and are reclassified intoto interest expense over the life of the agreement. We will review the effectiveness of this instrument on a quarterly basis, recognize current period hedge ineffectiveness immediately in earnings and will discontinue hedge accounting if we no longer consider hedging to be highly effective. agreements. For additional details, refer to Note 16,13, Derivatives, of the accompanying Notesnotes to Consolidated the consolidated financial statements within “Part II. Item 8. Financial Statements.Statements and Supplementary Data” of this Annual Report on Form 10-K. During the fiscal year ended March 28, 2020,Fiscal Year 2022, we made payments of approximately $4.4$9.6 million on our interest rate swapswaps and recognized $5.0$9.5 million within interest expense on the consolidated statement of operations. As of March 28, 2020,April 2, 2022, we had an immaterial amount of interest accrued within accrued liabilities on the consolidated balance sheet. We had an unrealized pre-tax loss of approximately $22.0 million recorded within accumulated other comprehensive income (loss) as of March 28, 2020. A hypothetical 10% increase or decrease on market interest rates related to our outstanding term loan facility could result in a corresponding immaterial increase or decrease in annual interest expense of approximately $0.8 million.due to the two interest rate swaps.

Interest rates were relatively unchangedlower during Fiscal Year 20202022 compared to the prior fiscal year. DuringInterest income was not material during Fiscal Year 2020, we generated approximately $0.8 million of interest income from our portfolio of cash equivalentsYears 2022 and investments, compared to $3.1 million in Fiscal Year 2019.2021.

FOREIGN CURRENCY EXCHANGE RATE RISK

We are a net receiver of currencies other than the U.S. dollarUnited States Dollar ("USD"USD."). Accordingly, changes in exchange rates, and in particular a strengthening of the USD, could negatively affect our total net revenues and gross margins, as expressed in USD.  There is a risk that we will have to adjust local currency product pricing due to competitive pressures if there is significant volatility in foreign currency exchange rates.

The primary currency fluctuations to which we are exposed are the Euro ("EUR"EUR,"), British Great Britain Pound Sterling ("GBP"GBP,"), Australian Dollar ("AUD"), and Mexican Peso ("MXN"MXN."), and the Chinese Renminbi ("RMB"). We use a hedging strategy to diminish, and make more predictable, the effect of currency fluctuations. All of our hedging activities are entered into with large financial institutions, which we periodically evaluate for credit risks. We hedge our balance sheet exposure by hedging EUR GBP, and AUDGBP denominated cash, accounts receivable, and accounts payable balances, and our economic exposure by hedging a portion of anticipated EUR and GBP denominated sales and our MXN denominated expenditures. We can provide no assurance that our strategy will be successful in the future and that exchange rate fluctuations will not materially adversely affect our business. We do not hold or issue derivative financial instruments for speculative trading purposes. While our existing hedges cover a certain amount of exposure for the upcoming fiscal year, long-term strengthening of the USD relative to the currencies of other countries in which we sell may have a material adverse impact on our financial results. In addition, our results may be adversely impacted by future changes in foreign currency exchange rates relative to original hedging contracts.


The impact of changes in foreign currency rates recognized in other income and (expense)non-operating expense (income), net was immaterial in both Fiscal Years 20202022 and 2019.2021. Although we hedge a portion of our foreign currency exchange exposure, the weakening of certain foreign currencies, particularly the EUR and GBP in comparison to the USD, could result in material foreign exchange losses in future periods.

Non-designatedNon-Designated Hedges

We hedge our EUR and GBP denominated cash, accounts receivable, and accounts payable balances by entering into foreign exchange forward contracts. The table below presents the impact on the foreign exchange gain (loss) of a hypothetical 10% appreciation and a 10% depreciation of the USD against the forward currency contracts as of March 28, 2020April 2, 2022 (in millions):
Currency - forward contractsPositionUSD Notional Value of Net Foreign Exchange ContractsForeign Exchange Gain From 10% Appreciation of USDForeign Exchange (Loss) From 10% Depreciation of USD
EURSell EUR$72.9 $7.3 $(7.3)
GBPSell GBP$22.0 $2.2 $(2.2)
63

Currency - forward contractsPosition USD Notional Value of Net Foreign Exchange Contracts Foreign Exchange Gain From 10% Appreciation of USD Foreign Exchange (Loss) From 10% Depreciation of USD
EURSell EUR $36.8
 $3.7
 $(3.7)
GBPSell GBP $6.6
 $0.7
 $(0.7)
Cash Flow Hedges
 
Costless Collars

The Company hedges a portion of the forecasted EUR and GBP denominated revenues with costless collars. On a monthly basis, the Company enters into option contracts with a 6six to 12-month term. Collar contracts are scheduled to mature at the beginning of each fiscal quarter, at which time the instruments convert to forward contracts. The Company also enters into cash flow forwards with a three-month term. Once the hedged revenues are recognized, the forward contracts become non-designated hedges to protect the resulting foreign monetary asset position for the Company.

Approximately 52%54%, 53%57%, and 49%52% of total net revenues in Fiscal Years 2020, 2019,2022, 2021, and 2018,2020, respectively, were derived from sales outside of the U.S., which and were denominated primarily in EUR and GBP in each of the fiscal years.

As of March 28, 2020,April 2, 2022, we had foreign currency put and call option contracts with notional amounts of approximately €67.0€72.8 million and £18.4£14.2 million denominated in EUR and GBP, respectively. Collectively, our option contracts hedge against a portion of our forecasted foreign currency denominated sales. If the USD is subjected to either a 10% appreciation or 10% depreciation versus these net exposed currency positions, we could realize a gain of $6.6$8.1 million or incur a loss of $5.7$4.5 million, respectively. As of March 30, 2019,April 3, 2021, we also had foreign currency put and call option contracts with notional amounts of approximately €76.8€91.4 million and £25.8£18.1 million, denominated in EUR and GBP, respectively. Collectively, our option contracts hedge against a portion of our forecasted foreign currency denominated sales.

TheThe table below presentspresents the impact on the Black-Scholes valuation of our currency option contracts of a hypothetical 10% appreciation and a 10% depreciation of the USD against the indicated option contract type for cash flow hedges as of March 28, 2020April 2, 2022 (in millions):
DerivativeUSD Notional Value of Net Foreign Exchange ContractsForeign Exchange Gain From 10% Appreciation of USDForeign Exchange (Loss) From 10% Depreciation of USD
Call options$106.2 $0.4 $(4.3)
Put options$98.1 $6.8 $(1.3)
Forwards$96.3 $9.3 $(9.3)

Collectively, our swap contracts hedge against a portion of our forecasted MXN denominated expenditures. As of April 2, 2022, we had cross-currency swap contracts with notional amounts of approximately MXN 572.4 million.

The table below presents the impact on the valuation of our cross-currency swap contracts of a hypothetical 10% appreciation and a 10% depreciation of the USD as of April 2, 2022 (in millions):

DerivativeUSD Notional Value of Cross-Currency Swap ContractsForeign Exchange (Loss) From 10% Appreciation of USDForeign Exchange Gain From 10% Depreciation of USD
Position: Buy MXN$27.3 $(2.7)$2.7 

64
Currency - option contracts USD Notional Value of Net Foreign Exchange Contracts Foreign Exchange Gain From 10% Appreciation of USD Foreign Exchange (Loss) From 10% Depreciation of USD
Call options $102.9
 $0.7
 $(4.4)
Put options $94.7
 $6.0
 $(1.3)
Forwards $79.6
 $7.8
 $(7.8)






ITEM 8.  FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

INDEX TO THE CONSOLIDATED FINANCIAL STATEMENTS
REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
65


Report of Independent Registered Public Accounting Firm

To the Board of Directors and Stockholders of Plantronics, Inc.

Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheets of Plantronics, Inc. and its subsidiaries (the “Company”) as of March 28, 2020April 2, 2022 and March 30, 2019,April 3, 2021, and the related consolidated statements of operations, of comprehensive loss,income (loss), of stockholders’ equityequity/(deficit) and of cash flows for each of the three years in the period ended March 28, 2020,April 2, 2022, including the related notes and thefinancial statement schedule of valuation and qualifying accounts for each of the three years in the period ended March 28, 2020 appearing under Item 15(a)(2) (collectively referred to as the “consolidated financial statements”). We also have audited the Company's internal control over financial reporting as of March 28, 2020,April 2, 2022, based on criteria established in Internal Control - Integrated Framework(2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO).

In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of the Company as of March 28, 2020April 2, 2022 and March 30, 2019,April 3, 2021, and the results of its operations and its cash flows for each of the three years in the period ended March 28, 2020April 2, 2022 in conformity with accounting principles generally accepted in the United States of America. Also in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of March 28, 2020,April 2, 2022, based on criteria established in Internal Control - Integrated Framework (2013) issued by the COSO.

ChangesChange in Accounting Principles

Principle

As discussed in Note 3 to the consolidated financial statements, the Company changed the manner in which it accounts for leases in fiscal year 2020 and the manner in which it accounts for revenue from contracts with customers in fiscal year 2019. 2020.

Basis for Opinions

The Company's management is responsible for these consolidated financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in Management’s Report on Internal Control Overover Financial Reporting appearing under Item 9A. Our responsibility is to express opinions on the Company’s consolidatedfinancial statements and on the Company's internal control over financial reporting based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.


We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether the consolidatedfinancial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.


Our audits of the consolidatedfinancial statements included performing procedures to assess the risks of material misstatement of the consolidatedfinancial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidatedfinancial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidatedfinancial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our audits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audits provide a reasonable basis for our opinions.


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Definition and Limitations of Internal Control over Financial Reporting

A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (i) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (ii) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (iii) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Critical Audit Matters

The critical audit mattersmatter communicated below are mattersis a matter arising from the current period audit of the consolidated financial statements that werewas communicated or required to be communicated to the audit committee and that (i) relaterelates to accounts or disclosures that are material to the consolidated financial statements and (ii) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the consolidated financial statements, taken as a whole, and we are not, by communicating the critical audit mattersmatter below, providing a separate opinionsopinion on the critical audit mattersmatter or on the accounts or disclosures to which they relate.it relates.

Goodwill Impairment Assessment

Inventory Valuation - Product Inventory
As described in Notes 2 and 85 to the consolidated financial statements, inventories are valued at the Company’s consolidated goodwill balance was $796.2lower of cost or net realizable value. Management writes down inventories that have become obsolete, are in excess of anticipated demand, or are greater than net realizable value. The Company has $234.1 million of inventory, net as of March 28, 2020,April 2, 2022 of which a portion relates to product inventory. As disclosed by management, the estimate of write downs for excess and the Company recordedobsolete inventory is based on a goodwill impairment lossdetailed analysis of $483.7 millionon-hand inventory and purchase commitments in the fourth quarterexcess of fiscal year 2020. Management conducts an impairment test in the fourth quarter of each fiscal year or more frequently if indicators of impairment exist. Management performs an initial assessment of qualitative factors to determine whether the existence of events and circumstances leads to a determination that it is more likely than not that the fair value of a reporting unit is less than its carrying value. If management concludes it is more likely than not, a quantitative impairment test must be performed by estimating the fair valueforecasted demand. The estimate of the reporting unitforecasted demand considers historical sales, sales price, projected future shipments, market conditions, inventory on hand, purchase commitments, product development plans and comparing it with its carrying value, including goodwill. The fair value of the Company’s reporting units was estimated using a discounted cash flow model (income approach). The income approach included assumptions for, among others, forecasted revenue, operating income,product life cycle, inventory on consignment, and discount rates, all of which require significant judgment by management.

other competitive factors.
The principal considerations for our determination that performing procedures relating to the goodwill impairment assessmentinventory valuation - product inventory is a critical audit matter are there was(i) the significant judgment by management when developing the fair value measurementestimate of each of the reporting units. This in turn led towrite downs for excess and obsolete inventory; and (ii) a high degree of auditor judgment, subjectivity, and effort in performing procedures to evaluate management’s significant assumptions, including forecasted revenue, operating income, and discount rates. In addition, the audit effort involved the use of professionals with specialized skill and knowledge to assist in performing these procedures and evaluating the audit evidence obtained.reasonableness of management's assumption related to forecasted demand.

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the consolidated financial statements. These procedures included testing the effectiveness of controls relating to management’s goodwill impairment assessment, including controls over the valuation of the Company’s reporting units and controls over the development of significant assumptions such as forecasted revenue, operating income, and discount rates.product inventory. These procedures also included, among others, (i) testing management’s process for developing the fair value estimate of the reporting units;write downs for excess and obsolete inventory, (ii) evaluating the appropriateness of management’s methodology, (iii) evaluating the discounted cash flow model;reasonableness of management’s assumption related to forecasted demand, and (iv) testing the completeness and accuracy and relevance of underlying data used in developing the model; and evaluatingestimate. Evaluating the significant assumptions used by management, including forecasted revenue, operating income, and discount rates. Evaluatingreasonableness of management’s assumptionsassumption related to forecasted revenuedemand included evaluating historical sales, sales price, projected future shipments, market conditions, inventory on hand, purchase commitments, product development plans and operating income involved evaluating whether the assumptions used by management were reasonable considering (i) the currentproduct life cycle, inventory on consignment, and past performance of the reporting unit, (ii) the consistency with external market and industry data, and (iii) whether these assumptions were consistent with evidence obtained in other areas of the audit. Professionals with specialized skill and knowledge were used to assist in the evaluation of the Company’s discounted cash flow model and certain significant assumptions, including the discount rates.competitive factors.


Purchased Intangibles Impairment Assessment - Voice products asset group

As described in Notes 2 and 8 to the consolidated financial statements, the Company’s consolidated intangible asset net carrying amount was $466.9 million as of March 28, 2020, and the Company recorded an impairment loss of $179.6 million in the fourth quarter of fiscal year 2020 within its Voice products asset group. Intangible assets are assessed for impairment whenever events or changes in circumstances indicate that the carrying value of the assets may not be recoverable. Management performs a recoverability test to assess the recoverability of intangible assets at an asset group level. Determination of recoverability is based on the lowest level of identifiable estimated undiscounted cash flows resulting from use of the asset group and its ultimate disposition. Measurement of any impairment loss is based on the amount by which the carrying value of the asset exceeds its fair market value. The fair value of the Company’s Voice products asset group was estimated using a discounted cash flow model (income approach). The income approach included assumptions for, among others, forecasted revenue, operating income, and discount rates, all of which require significant judgment by management.

The principal considerations for our determination that performing procedures relating to the intangible asset impairment assessment is a critical audit matter are there was significant judgment by management when developing the fair value measurement of the Voice products asset group. This in turn led to a high degree of auditor judgment, subjectivity, and effort in performing procedures to evaluate management’s significant assumptions, including forecasted revenue, operating income, and discount rates. In addition, the audit effort involved the use of professionals with specialized skill and knowledge to assist in performing these procedures and evaluating the audit evidence obtained.

Addressing the matter involved performing procedures and evaluating audit evidence in connection with forming our overall opinion on the financial statements. These procedures included testing the effectiveness of controls relating to management’s intangible asset impairment assessment, including controls over the fair value of the intangible assets and controls over the development of significant assumptions such as the forecasted revenue, operating income, and discount rates. These procedures also included, among others, testing management’s process for developing the fair value estimate of the asset groups; evaluating the appropriateness of the discounted cash flow model; testing the completeness, accuracy, and relevance of underlying data used in the model; and evaluating the significant assumptions used by management, including forecasted revenue, operating income, and discount rates. Evaluating management’s assumptions related to forecasted revenue and operating income involved evaluating whether the assumptions used by management were reasonable considering (i) the current and past performance of the reporting unit, (ii) the consistency with external market and industry data, and (iii) whether these assumptions were consistent with evidence obtained in other areas of the audit. Professionals with specialized skill and knowledge were used to assist in the evaluation of the Company’s discounted cash flow model and certain significant assumptions, including the discount rates.


/s/ PricewaterhouseCoopers LLP
San Jose, California
June 8, 2020May 26, 2022
We have served as the Company’s auditor since 1988.

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PLANTRONICS, INC.
CONSOLIDATED BALANCE SHEETS
(in thousands, except per share data)
 
 April 2, 2022April 3, 2021
ASSETS  
Current assets  
Cash and cash equivalents$170,000 $202,560 
Restricted cash— 493,908 
Short-term investments13,703 14,559 
Accounts receivable, net277,924 267,464 
Inventory, net234,102 194,405 
Other current assets83,410 65,214 
Total current assets779,139 1,238,110 
Non-current assets
Property, plant, and equipment, net127,021 140,875 
Purchased intangibles, net230,478 341,614 
Goodwill796,216 796,216 
Deferred tax assets215,861 95,800 
Other assets76,639 51,654 
Total assets$2,225,354 $2,664,269 
LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT)  
Current liabilities  
Accounts payable$168,610 $151,244 
Accrued liabilities338,836 394,084 
Current portion of long-term debt— 478,807 
Total current liabilities507,446 1,024,135 
Non-current liabilities
Long-term debt, net of issuance costs1,500,283 1,496,064 
Long-term income taxes payable68,082 86,227 
Other long-term liabilities129,381 138,609 
Total liabilities2,205,192 2,745,035 
Commitments and contingencies (Note 7)00
Stockholders' equity (deficit)  
Preferred stock, $0.01 par value per share; 1,000 shares authorized, no shares outstanding— — 
Common stock, $0.01 par value per share; 100,000 shares authorized, 60,641 and 58,908 shares issued as of April 2, 2022 and April 3, 2021, respectively930 912 
Additional paid-in capital1,616,198 1,556,272 
Accumulated other comprehensive income (loss)32,911 (3,221)
Accumulated deficit(747,316)(765,233)
Total stockholders' equity before treasury stock902,723 788,730 
Less: Treasury stock at cost (17,568 and 17,156 common shares as of April 2, 202 and April 3, 2021, respectively)(882,561)(869,496)
Total stockholders' equity (deficit)20,162 (80,766)
Total liabilities and stockholders' equity (deficit)$2,225,354 $2,664,269 
 March 28, 2020 March 30, 2019
ASSETS   
Current assets:   
Cash and cash equivalents$213,879
 $202,509
Short-term investments11,841
 13,332
Accounts receivable, net246,835
 337,671
Inventory, net164,527
 177,146
Other current assets47,946
 50,488
Total current assets685,028
 781,146
Property, plant, and equipment, net165,858
 204,826
Purchased intangibles, net466,915
 825,675
Goodwill796,216
 1,278,380
Deferred tax assets82,496
 5,567
Other assets60,661
 20,941
Total assets$2,257,174
 $3,116,535
LIABILITIES AND STOCKHOLDERS' EQUITY 
  
Current liabilities: 
  
Accounts payable$102,159
 $129,514
Accrued liabilities373,666
 398,715
Total current liabilities475,825
 528,229
Long term debt, net of issuance costs1,621,694
 1,640,801
Long-term income taxes payable98,319
 83,121
Other long-term liabilities144,152
 142,697
Total liabilities2,339,990
 2,394,848
Commitments and contingencies (Note 9)  


Stockholders' equity: 
  
Preferred stock, $0.01 par value per share; 1,000 shares authorized, no shares outstanding
 
Common stock, $0.01 par value per share; 100,000 shares authorized, 57,237 shares and 56,113 shares issued at 2020 and 2019, respectively896
 884
Additional paid-in capital1,501,340
 1,431,607
Accumulated other comprehensive loss(13,582) (475)
(Accumulated deficit) retained earnings(707,904) 143,344
Total stockholders' equity before treasury stock780,750
 1,575,360
Less: Treasury stock (common: 16,829 shares and 16,595 shares at 2020 and 2019, respectively) at cost(863,566) (853,673)
Total stockholders' equity(82,816) 721,687
Total liabilities and stockholders' equity$2,257,174
 $3,116,535

The accompanying notes are an integral part of these consolidated financial statements.


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PLANTRONICS, INC.
CONSOLIDATED STATEMENTS OF OPERATIONS
(in thousands, except per share data)
 
Fiscal Year Ended
 April 2, 2022April 3, 2021March 28, 2020
Net revenues
  Net product revenues$1,455,785 $1,470,826 $1,432,736 
  Net service revenues225,359 256,781 264,254 
    Total net revenues1,681,144 1,727,607 1,696,990 
Cost of revenues
Cost of product revenues917,511 863,529 1,049,826 
Cost of service revenues77,540 87,527 94,929 
  Total cost of revenues995,051 951,056 1,144,755 
Gross profit686,093 776,551 552,235 
Operating expenses
Research, development, and engineering183,553 209,290 218,277 
Selling, general, and administrative499,839 488,378 595,463 
Impairment of goodwill and long-lived assets— — 489,094 
Loss (gain), net from litigation settlements— 17,561 (721)
Restructuring and other related charges34,937 48,704 54,177 
Total operating expenses718,329 763,933 1,356,290 
Operating (loss) income(32,236)12,618 (804,055)
Interest expense69,711 82,606 92,640 
Other non-operating expense (income), net291 (5,108)(112)
Loss before income taxes(102,238)(64,880)(896,583)
Income tax benefit(120,155)(7,549)(69,401)
Net income (loss)$17,917 $(57,331)$(827,182)
Per share data
Basic earnings (loss) per common share$0.42 $(1.40)$(20.86)
Diluted earnings (loss) per common share$0.41 $(1.40)$(20.86)
Basic shares used in computing earnings (loss) per common share42,568 41,044 39,658 
Diluted shares used in computing earnings (loss) per common share43,942 41,044 39,658 
 Fiscal Year Ended
 March 28, 2020 March 30, 2019 March 31, 2018
      
Net revenues     
  Net product revenues1,432,736
 1,510,770
 856,903
  Net service revenues264,254
 163,765
 
    Total net revenues1,696,990
 1,674,535
 856,903
Cost of revenues     
Cost of product revenues1,049,826
 902,625
 417,788
Cost of service revenues94,929
 77,771
 
  Total cost of revenues1,144,755
 980,396
 417,788
Gross profit552,235
 694,139
 439,115
Operating expenses:     
Research, development, and engineering218,277
 201,886
 84,193
Selling, general, and administrative595,463
 567,879
 229,390
Impairment of goodwill and long-lived assets489,094
 
 
(Gain) loss, net from litigation settlements(721) 975
 (420)
Restructuring and other related charges54,177
 32,694
 2,451
Total operating expenses1,356,290
 803,434
 315,614
Operating income (loss)(804,055) (109,295) 123,501
Interest expense(92,640) (83,000) (29,297)
Other non-operating income and (expense), net112
 6,603
 6,023
Income (loss) before income taxes(896,583) (185,692) 100,227
Income tax expense (benefit)(69,401) (50,131) 101,096
Net loss$(827,182) $(135,561) $(869)
      
Loss per common share:   
  
Basic$(20.86) $(3.61) $(0.03)
Diluted$(20.86) $(3.61) $(0.03)
      
Shares used in computing loss per common share:     
Basic39,658
 37,569
 32,345
Diluted39,658
 37,569
 32,345
      
Cash dividends declared per common share$0.45
 $0.60
 $0.60

The accompanying notes are an integral part of these consolidated financial statements.

69

PLANTRONICS, INC.
CONSOLIDATED STATEMENTS OF COMPREHENSIVE LOSSINCOME (LOSS)
(in thousands)

Fiscal Year Ended
April 2, 2022April 3, 2021March 28, 2020
Net income (loss)$17,917 $(57,331)$(827,182)
Other comprehensive income (loss), before tax
Foreign currency translation adjustment— — (220)
Unrealized gains (losses) on cash flow hedges
Unrealized cash flow hedge gains (losses)29,972 (6,807)(13,172)
Net (gains) losses reclassified into net revenues(1,987)3,479 (4,270)
Net gains reclassified into cost of revenues(625)(166)(238)
Net losses reclassified into interest expense9,507 13,588 5,004 
Net unrealized gains (losses) on cash flow hedges$36,867 $10,094 $(12,676)
Income tax (expense) benefit in other comprehensive income(735)267 (211)
Other comprehensive income (loss)36,132 10,361 (13,107)
Comprehensive income (loss)$54,049 $(46,970)$(840,289)
  Fiscal Year Ended
  March 28, 2020 March 30, 2019 March 31, 2018
       
Net loss��$(827,182) $(135,561) $(869)
Other comprehensive income (loss):      
Foreign currency translation adjustment (220) 150
 257
Unrealized gains (losses) on cash flow hedges:      
Unrealized cash flow hedge gains (losses) arising during the year (13,172) (4,176) (6,741)
Net (gains) losses reclassified into net revenues for revenue hedges (effective portion) (4,270) (4,034) 4,715
Net (gains) losses reclassified into cost of revenues for cost of revenues hedges (effective portion) (238) (177) (208)
Net (gains) losses reclassified into income for interest rate swap hedges 5,004
 2,600
 
Net unrealized gains (losses) on cash flow hedges $(12,676) $(5,787) $(2,234)
Unrealized gains (losses) on investments:      
Unrealized holding gains (losses) during the year 
 198
 48
       
Aggregate income tax benefit (expense) of the above items (211) 2,095
 105
Other comprehensive loss (13,107) (3,344) (1,824)
Comprehensive loss $(840,289) $(138,905) $(2,693)




The accompanying notes are an integral part of these consolidated financial statements.

70

67

PLANTRONICS, INC.
CONSOLIDATED STATEMENTS OF CASH FLOWS
(in thousands)



Fiscal Year Ended
 April 2, 2022April 3, 2021March 28, 2020
Cash flows from operating activities   
Net income (loss)$17,917 $(57,331)$(827,182)
Adjustments to reconcile net income (loss) to net cash (used in) provided by operating activities:
Depreciation and amortization149,126 164,867 230,262 
Amortization of debt issuance costs6,101 6,427 5,402 
Stock-based compensation48,160 42,644 57,095 
Impairment of goodwill and long-lived assets— — 663,329 
Deferred income taxes(121,698)(21,174)(97,031)
Provision for excess and obsolete inventories13,461 13,527 24,115 
Restructuring and other related charges34,937 48,704 54,177 
Cash payments for restructuring charges(31,693)(33,764)(37,269)
Other operating activities2,944 916 6,580 
Changes in assets and liabilities:
Accounts receivable, net(11,370)(24,253)33,499 
Inventory, net(45,491)(41,994)(6,709)
Current and other assets(11,783)(22,487)31,720 
Accounts payable17,795 46,453 (31,768)
Accrued liabilities(47,793)38,402 (49,275)
Income taxes(28,382)(15,757)21,074 
Net cash (used in) provided by operating activities(7,769)145,180 78,019 
Cash flows from investing activities   
Proceeds from sales of short-term investments2,771 2,529 2,173 
Purchases of short-term investments(837)(591)(1,067)
Capital expenditures(29,722)(22,715)(22,880)
Proceeds from sale of property, plant, and equipment— 1,900 4,692 
Other investing activities(6,020)— — 
Net cash used in investing activities(33,808)(18,877)(17,082)
Cash flows from financing activities   
Employees' tax withheld and paid for restricted stock and restricted stock units(13,065)(5,930)(9,891)
Proceeds from issuances under stock-based compensation plans11,784 12,307 12,486 
Payment of cash dividends— — (23,970)
Proceeds from revolving line of credit— 50,000 — 
Repayments of revolving line of credit— (50,000)— 
Repayments of long-term debt(480,689)(146,980)(25,000)
Proceeds from debt issuance, net of issuance costs— 493,922 — 
Net cash (used in) provided by financing activities(481,970)353,319 (46,375)
Effect of exchange rate changes on cash, cash equivalents, and restricted cash(2,921)2,967 (3,192)
Net (decrease) increase in cash, cash equivalents, and restricted cash(526,468)482,589 11,370 
Cash, cash equivalents, and restricted cash at beginning of year696,468 213,879 202,509 
Cash, cash equivalents, and restricted cash at end of year$170,000 $696,468 $213,879 
 Fiscal Year Ended
 March 28, 2020 March 30, 2019 March 31, 2018
CASH FLOWS FROM OPERATING ACTIVITIES 
  
  
Net loss$(827,182) $(135,561) $(869)
Adjustments to reconcile net loss to net cash provided by operating activities:     
Depreciation and amortization230,262
 201,369
 21,178
Amortization of debt issuance costs5,402
 4,593
 1,450
Stock-based compensation57,095
 41,934
 33,959
Impairment of goodwill and long-lived assets663,329
 
 
Deferred income taxes(97,031) (49,932) 7,464
Provision for excess and obsolete inventories24,115
 7,386
 3,456
Restructuring and other related charges (credits)54,177
 32,694
 2,451
Cash payments for restructuring charges(37,269) (29,463) (2,942)
Other operating activities6,580
 9,640
 (305)
Changes in assets and liabilities, net of acquisition:     
Accounts receivable33,499
 (10,307) (12,238)
Inventory(6,709) (7,182) (13,309)
Current and other assets31,720
 30,747
 (2,480)
Accounts payable(31,768) 3,658
 2,884
Accrued liabilities(49,275) 61,593
 (4,164)
Income taxes21,074
 (45,122) 84,613
Cash provided by operating activities78,019
 116,047
 121,148
CASH FLOWS FROM INVESTING ACTIVITIES 
  
  
Proceeds from sales of investments2,173
 131,300
 197,575
Proceeds from maturities of investments
 131,017
 211,663
Purchase of investments(1,067) (822) (373,281)
Acquisition, net of cash acquired
 (1,642,241) 
Capital expenditures(22,880) (26,797) (12,468)
Proceeds from sale of property, plant and equipment and assets held for sale4,692
 
 
Cash provided from (used for) investing activities(17,082) (1,407,543) 23,489
CASH FLOWS FROM FINANCING ACTIVITIES 
  
  
Repurchase of common stock
 (13,177) (52,948)
Employees' tax withheld and paid for restricted stock and restricted stock units(9,891) (14,070) (11,429)
Proceeds from issuances under stock-based compensation plans12,486
 15,730
 23,927
Payment of cash dividends(23,970) (22,880) (19,996)
Proceeds from revolving line of credit
 
 8,000
Repayments of revolving line of credit
 
 (8,000)
Repayments of long-term debt(25,000) (103,188) 
Proceeds from debt issuance, net of issuance costs
 1,244,713
 
Cash provided from (used for) financing activities(46,375) 1,107,128
 (60,446)
Effect of exchange rate changes on cash and cash equivalents(3,192) (3,784) 4,500
Net increase (decrease) in cash and cash equivalents11,370
 (188,152) 88,691
Cash and cash equivalents at beginning of year202,509
 390,661
 301,970
Cash and cash equivalents at end of year$213,879
 $202,509
 $390,661
SUPPLEMENTAL DISCLOSURES   
  
Cash paid for income taxes$3,550
 $44,917
 $9,757
Cash paid for interest82,059
 75,684
 $27,899

The accompanying notes are an integral part of these consolidated financial statements.

6871

PLANTRONICS, INC.
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITYCASH FLOWS
(in thousands)





Fiscal Year Ended
Supplemental disclosures (in thousands)April 2, 2022April 3, 2021March 28, 2020
Cash paid for income taxes$27,362 $25,561 $3,550 
Cash paid for interest73,570 77,785 82,059 
 Common Stock Additional Paid-In Accumulated Other Comprehensive Retained Treasury Total Stockholders'
 Shares Amount Capital Income Earnings Stock Equity
Balances at April 1, 201733,416
 $804
 $818,777
 $4,694
 $319,931
 $(762,050) $382,156
Net loss
 
 
 
 (869) 
 (869)
Foreign currency translation adjustments
 
 
 257
 
 
 257
Net unrealized gains (losses) on cash flow hedges, net of tax
 
 
 (2,190) 
 
 (2,190)
Net unrealized gains (losses) on investments, net of tax
 
 
 109
 
 
 109
Proceeds from issuances under stock-based compensation plans1,288
 12
 23,915
 
 
 
 23,927
Repurchase of restricted common stock(98) 
 
 
 
 
 
Cash dividends
 
 
 
 (19,996) 
 (19,996)
Stock-based compensation
 
 33,959
 
 
 
 33,959
Repurchase of common stock(1,140) 
 
 
 
 (52,948) (52,948)
Employees' tax withheld and paid for restricted stock and restricted stock units(215) 
 
 
 
 (11,429) (11,429)
Other equity changes related to compensation
 
 (6) 
 
 
 (6)
Balances at March 31, 201833,251
 816
 876,645
 2,870
 299,066
 (826,427) 352,970
Adoption of new accounting standards
 
 
 (124) 2,719
 
 2,595
Net loss
 
 
 
 (135,561) 
 (135,561)
Foreign currency translation adjustments
 
 
 150
 
 
 150
Net unrealized gains (losses) on cash flow hedges, net of tax
 
 
 (3,371) 
 
 (3,371)
Proceeds from issuances under stock-based compensation plans576
 4
 18,716
 
 
 
 18,720
Repurchase of restricted common stock(93) 
 
 
 
 
 
Issuance of common stock for acquisition6,352
 64
 494,201
 
 
 
 494,265
Cash dividends
 
 
 
 (22,880) 
 (22,880)
Stock-based compensation
 
 41,934
 
 
 
 41,934
Repurchase of common stock(361) 
 
 
 
 (13,177) (13,177)
Employees' tax withheld and paid for restricted stock and restricted stock units(207) 
 
 
 
 (14,070) (14,070)
Other equity changes related to compensation
 
 112
 
 
 
 112
Balances at March 30, 201939,518
 884
 1,431,608
 (475) 143,344
 (853,674) 721,687
Net loss
 
 
 
 (827,182) 
 (827,182)
Foreign currency translation adjustments
 
 
 (220) 
 
 (220)
Net unrealized gains (losses) on cash flow hedges, net of tax
 
 
 (12,887) 
 
 (12,887)
Proceeds from issuances under stock-based compensation plans426
 6
 751
 
 
 
 757
Repurchase of restricted common stock(40) 
 
 
 
 
 
Cash dividends
 
 
 
 (23,970) 
 (23,970)
Stock-based compensation
 
 57,094
 
 
 
 57,094
Employees' tax withheld and paid for restricted stock and restricted stock units(234) 
 
 
 
 (9,892) (9,892)
Proceeds from ESPP736
 6
 11,887
       11,893
Impact of new accounting standards adoption
 
 
 
 (89) 
 (89)
Other equity changes related to compensation
 
 
 
 (7) 
 (7)
Balances at March 28, 202040,406
 $896
 $1,501,340
 $(13,582) $(707,904) $(863,566) $(82,816)

The following table provides a reconciliation of cash and cash equivalents and restricted cash reported within the consolidated balance sheets that sum to the total of the same amounts shown in the consolidated statements of cash flows:

(in thousands)April 2, 2022April 3, 2021
Cash and cash equivalents$170,000 $202,560 
Restricted cash— 493,908 
Total cash and cash equivalents and restricted cash shown in the consolidated statements of cash flows$170,000 $696,468 

The accompanying notes are an integral part of these consolidated financial statements.

72

PLANTRONICS, INC.
CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIT)
(in thousands)




 Common StockAdditional Paid-In CapitalAccumulated Other Comprehensive (Loss) IncomeRetained Earnings (Accumulated Deficit)Treasury StockTotal Stockholders' Equity (Deficit)
 SharesAmount
Balances at March 30, 201939,518 $884 $1,431,608 $(475)$143,344 $(853,674)$721,687 
Net loss— — — — (827,182)— (827,182)
Foreign currency translation adjustments— — — (220)— — (220)
Net unrealized losses on cash flow hedges, net of tax— — — (12,887)— — (12,887)
Proceeds from issuances under stock-based compensation plans426 751 — — — 757 
Repurchase of restricted common stock(40)— — — — — — 
Cash dividends, $0.45 per common share— — — — (23,970)— (23,970)
Stock-based compensation— — 57,094 — — — 57,094 
Employees' tax withheld and paid for restricted stock and restricted stock units(234)— — — — (9,892)(9,892)
Proceeds from Employee Stock Purchase Plan736 11,887 11,893 
Impact of new accounting standard adoption— — — — (89)— (89)
Other equity changes— — — — (7)— (7)
Balances at March 28, 202040,406 896 1,501,340 (13,582)(707,904)(863,566)(82,816)
Net loss— — — — (57,331)— (57,331)
Net unrealized gains on cash flow hedges, net of tax— — — 10,361 — — 10,361 
Proceeds from issuances under stock-based compensation plans848 — — — — 
Exercise of stock options10 — 427 — — — 427 
Repurchase of restricted common stock(10)— — — — — — 
Stock-based compensation— — 42,644 — — — 42,644 
Employees' tax withheld and paid for restricted stock and restricted stock units(326)— — — — (5,930)(5,930)
Proceeds from Employee Stock Purchase Plan823 11,864 — — — 11,873 
Other equity changes— — (3)— — (1)
Balances at April 3, 202141,751 912 1,556,272 (3,221)(765,233)(869,496)(80,766)
Net income— — — — 17,917 — 17,917 
Net unrealized gains on cash flow hedges, net of tax— — — 36,132 — — 36,132 
Proceeds from issuances under stock-based compensation plans853 12 — — — — 12 
Stock-based compensation— — 48,160 — — — 48,160 
Employees' tax withheld and paid for restricted stock and restricted stock units— — — — — (13,065)(13,065)
Proceeds from Employee Stock Purchase Plan469 11,766 — — — 11,772 
Balances at April 2, 202243,073 $930 $1,616,198 $32,911 $(747,316)$(882,561)$20,162 

The accompanying notes are an integral part of these consolidated financial statements.
73

PLANTRONICS, INC.
NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS

1. THE COMPANY
 
Plantronics, Inc. (“Poly,” the “Company”) is a leading global communications company that designs, manufactures, and markets integrated communications and collaboration solutions that span headsets, open Session Initiation Protocol ("SIP") and native ecosystem desktop phones, conference room phones, video conferencing solutions and peripherals, including cameras , speakers, and microphones, cloud management and analytics software solutions, and services.for professionals. The Company has two operating and reportable segments, Products and Services, and offers its products under the poly-20220402_g2.jpg, Plantronics and Polycom brands.

FoundedMerger Agreement

On March 25, 2022, Poly entered into an Agreement and Plan of Merger (the “Merger Agreement”) with HP Inc. (“HP”) and Prism Subsidiary Corp. (“Merger Sub”), a wholly-owned subsidiary of HP, providing for Poly’s acquisition in 1961,an all-cash transaction by way of a merger of Merger Sub with and into Poly (the “Merger”), with Poly continuing as a wholly-owned subsidiary of HP.

The Merger Agreement and transactions contemplated by the Company is incorporatedMerger Agreement were approved by Poly's Board, which further resolved to recommend that Poly stockholders vote to adopt and approve the Merger Agreement. Under the Merger Agreement, at the effective time of the Merger, each issued and outstanding share of Poly’s common stock (except as otherwise set forth in the stateMerger Agreement) will be canceled and automatically converted into the right to receive $40.00 in cash, without interest and less any applicable withholding taxes.

Completion of Delawarethe Merger is subject to the satisfaction of certain terms and conditions set forth in the Merger Agreement, including (i) adoption of the Merger Agreement by the requisite affirmative vote of our stockholders; (ii) the absence of any temporary restraining order, preliminary or permanent injunction or other judgment or order issued by a court of competent jurisdiction preventing, prohibiting or making illegal the consummation of the Merger; and (iii) the expiration or termination of the waiting period applicable to the Merger under the name Plantronics, Inc.United States Hart-Scott Rodino Antitrust Improvements Act of 1976, as amended without the imposition of a burdensome effect (as defined in the Merger Agreement), and the obtaining or making of all consents, approvals and filings required under the competition laws of China, Colombia, the European Union and Mexico and the foreign direct investment law of France, in March 2019,each case without the Company changedimposition of a burdensome effect. The Merger is expected to close in calendar year 2022, subject to the name under which it markets itself to Poly. The Company issatisfaction of applicable conditions. Upon consummation of the Merger, Poly’s common stock will no longer be listed on the New York Stock Exchange ("NYSE") under the ticker symbol PLT.any public market.

2.SIGNIFICANT ACCOUNTING POLICIES
2.    SIGNIFICANT ACCOUNTING POLICIES

Management's Use of Estimates and Assumptions
 
The Company's consolidated financial statements are prepared in accordance with generally accepted accounting principles in the United States of America ("U.S. GAAP"GAAP."). The Company's reporting currency is United States Dollars ("USD.") In connection with the preparation of itsthe consolidated financial statements, the Company is required to make assumptions and estimates about future events and apply judgments that affect the reported amounts of assets, liabilities, net revenues, expenses, and the related disclosures. The Company bases its assumptions, estimates, and judgments on historical experience, current trends, future expectations, and other factors that management believes to be relevant at the time the consolidated financial statements are prepared. On an ongoing basis, the Company reviews its accounting policies, assumptions, estimates, and judgments, including those related to revenuerevenues and related reserves and allowances, inventory valuation, product warranty obligations, the useful lives of long-lived assets, including property, plant, and equipment, investment fair values, stock-based compensation, the valuation of and assessment of recoverability of intangible assets and their useful lives, income taxes, contingencies, and restructuring charges, to ensure that the consolidated financial statements are presented fairly and in accordance with U.S. GAAP. Because future events and their effects cannot be determined with certainty, actual results could differ from the Company's assumptions and estimates.

74

Risks and Uncertainties

The Company has a history of generating positive cash flows. Subsequent to the Acquisition of Polycom in July 2018 the level of operating cash flows has been negatively impacted by integration, restructuring activities, and increased interest payments on long-term debt. In connection with the Acquisition, the Company entered into a $1.245 billion term loan facility due in May 2025, and a $100 million revolving credit facility due in May 2023 which includes certain financial covenants. In addition, the Company has $500.0 million of 5.50% Senior Notes which are due upon maturity in May 2023. Refer to Note 10, Debt, of the accompanying Notes to Consolidated Financial Statements

Due to the COVID-19 pandemic, theThe Company is subject to a greater degree of uncertainty than normal in making the judgments and estimates needed to apply its significant accounting policies.policies due to the ongoing supply chain disruptions and COVID-19 pandemic. The Company has assessed various accounting estimates and other matters, including those that require consideration of forecastedusing prospective financial information, in context to the unknown future impacts of COVID-19 using information that is reasonably available as of the issuance date of the consolidated financial statements. The accounting estimates and other matters the Company has assessed include,included, but were not limited to, impairment of goodwill and other long-lived assets, allowanceprovisions for doubtful accounts, valuation allowances for deferred tax assets, inventory and related reserves, and revenue recognition and related reserves. As the impact of COVID-19 continues to develop, theThe Company may make changes to these estimates and judgments, which could result in material impacts to the consolidated financial statements in future periods. The extent and duration of the impact of the COVID-19 pandemic and the shortage of adequate component supply on the Company's business is highly uncertain and difficult to predict, as the response to the pandemic is in its incipient stages and information is rapidly evolving.predict. The Company relies on contract manufacturers and sourcing of materials from the Asia Pacific region, as well as its ownowned manufacturing facility in Mexico. The Company has experienced disruptions in both its own supply chain as well as those of its contract manufacturers and suppliers both as a result of COVID-19 and as this virus has impacted various regions differently,well as the Company may in the future experience further business operation disruptions.global shortage of key components. Such disruptions have had, and may continue to have, a material impact on the Company's ability to source critical component parts, complete production of its products, fulfill customer orders, and adversely affect the ability to meet customer demands as more companies move to remote working.utilize work-from-home and hybrid work models. Additionally, if a significant number of the Company's workforce employed in any of these manufacturing facilities or in the Company's offices were to contract the virus, the Company may experience delays or the inability to develop, produce, and deliver

the Company's products on a timely basis. Furthermore, capital markets and economies worldwide have also been negatively impacted by the COVID-19 pandemic and the supply chain disruptions, and it is possible that it could cause a local and/or global economic recession.

The severity of the impact of the COVID-19 pandemic and supply chain disruptions on the Company's business will depend on a number of factors, including, but not limited to, the duration and severity of the pandemicthese factors and the extent and severity of the impact on its customers and suppliers, all of which are uncertain and cannot be predicted. The Company's future results of operations and liquidity could be adversely impacted by delays in payments of outstanding receivable amounts beyond normal payment terms, including potential write-offs due to financial weakness and/or bankruptcy of its customers, supply chain disruptions and uncertain demand, and the impact of any initiatives or programs that the Company may undertake to address financial and operational challenges faced by its customers and suppliers.

As of the issuance date of issuance of these consolidated financial statements, the extent to which the COVID-19 pandemic and supply chain disruptions may materially impact the Company's financial condition, liquidity, or results of operations is uncertain.

The Company has considered multiple scenarios in its operating forecast to assess the range of potential impacts on its financial position and liquidity. These scenarios include a base case scenario and stress test scenarios that consider the potential negative impacts of the varying risks associated with COVID-19 and the current economic environment as well as the mitigating actions that are within the control of the Company. In evaluating potential scenarios, the Company performed a comprehensive analysis of recent industry forecasts, revenue impacts of past major crises, and types and associated probabilities of potential economic impacts and recoveries.
Principles of Consolidation
The consolidated financial statements include the accounts of the Company and its subsidiaries, all of which are wholly owned subsidiaries.owned.  The Company has included the results of operations of acquired companies from the date of acquisition. All significant intercompany balances and transactions have been eliminated. Unless the context indicates otherwise, references to "we," "us," and "our" refer to Plantronics, Inc. and its subsidiaries.

Fiscal Year
 
The Company’sCompany's fiscal year ends on the Saturday closest to the last day of March. The years ended April 2, 2022 ("Fiscal Years 2020, 2019,Year 2022"), April 3, 2021 ("Fiscal Year 2021"), and 2018 each had 52 weeks and ended on March 28, 2020 March 30, 2019, and March 31, 2018,("Fiscal Year 2020") had 52, 53, 52 weeks, respectively.

Financial Instruments
 
Cash and Cash Equivalents and Short-term Investments
All highly liquid investments with initialoriginal stated maturities of three months or less at the date of purchase are classified as cash equivalents.

The Company classifies itsCompany's short-term investments consist of publicly traded mutual funds. The specific identification method is used to determine the cost of investments. Gains and losses are recorded in other non-operating expense (income), net in the consolidated statements of operations. Investments are classified as either short-term or long-term based on each instrument's underlying effective maturity date and reasonable expectations with regard to sales and redemptions of the instruments. All short-term investments have effective maturities less than 12 months, while all long-term investments have effective maturities greater than 12 months. The Company may sell its investments prior to their stated maturities for strategic purposes, in anticipation of credit deterioration, or for duration management. The Company did not incur any material realized or unrealized gains or losses during Fiscal Year 2020.

As of March 28, 2020, with the exception of assets related to the Company's deferred compensation plan and classified as trading securities, all investments were classified as available-for-sale, with unrealized gains and losses recorded as a separate component of accumulated other comprehensive income (loss) ("AOCI") in stockholders’ equity.  The specific identification method is used to determine the cost of disposed securities, with realized gains and losses reflected in other non-operating income and (expense), net.Derivative Financial Instruments

75

Foreign Currency Derivatives
The Company accounts for itsmeasures all derivative instruments at fair value and reports them on the consolidated balance sheets as either assets or liabilities and carries them at fair value.  Derivative foreign currency contracts are valued using pricing models that use observable inputs. The accounting for changesliabilities. Changes in the fair value of a derivative dependsderivatives are accounted for depending on the intended use of the derivative, designation of the hedging relationship, and whether or not the resulting designation.  criteria to apply hedge accounting have been satisfied.

The Company has significant assets and liabilities denominated in foreign currencies subjecting it to foreign currency risk. The Company enters into foreign exchange forward contracts to reduce the impact of foreign currency fluctuations on assets and liabilities denominated in currencies other than the functional currency of the reporting entity.foreign currencies. The Company does not elect to obtainapply hedge accounting for these forward contracts. TheseForeign currency forward contracts are carriedmeasured at fair value with changes in the fair value recorded within other non-operating income and (expense)expense (income), net in the consolidated statements of operations. Foreign currency forward contracts are valued using pricing models that use observable inputs. Gains and losses on these contracts are intended to offset the impact of foreign exchange rate changes on the underlying foreign currency denominated assets and liabilities, and therefore, do not subject the Company to material balance sheet risk. 


The Company has significant international revenues and costsexpenses denominated in foreign currencies subjecting it to foreign currency risk. The Company purchases foreign currency option contracts and cross-currency swaps that qualify as cash flow hedges, with maturities of up to 2412 months, to reduce the volatility of cash flows related primarily to forecasted revenuerevenues and expenses. All outstanding derivatives are recognized on the balance sheet at fair value. The effective portion of the designated derivative's gain or loss is initially reportedrecorded as a component of AOCIaccumulated other comprehensive income (loss) and is subsequently reclassified into the financial statement line item in the consolidated statements of operations in which the hedged item is recorded, in the same period in which the forecasted transaction affects earnings. The cash flows from such hedges are presented in the same line item in the consolidated statements of cash flows as the items being hedged.

The Company has floating rate debt subjecting it to interest rate risk. On June 15, 2021, the Company entered into a 4-yearthree-year amortizing interest rate swap in order to hedge against changes in cash flow (interest payments) attributable to fluctuations in the Company's variable rate debt. Additionally, on July 30, 2018, the Company entered into a four-year amortizing interest rate swap in order to hedge against changes in cash flows (interest payments) attributable to fluctuations in the Company's variable rate debt. The effective portiondesignated interest rate swaps' gain or loss are initially recorded as a component of changes in the fair value of the derivative is recorded toaccumulated other comprehensive income (loss) on the accompanying balance sheets and are subsequently reclassified into interest expense in the consolidated statements of operations over the life of the underlying debt, as interest on the Company's floating rate debt is accrued. The Company reviews the effectiveness of this instrument on a quarterly basis, recognizes current period hedge ineffectiveness immediately in earnings and will discontinue hedge accounting if the Company no longer considers hedging to be highly effective. 

The Company does not hold or issue derivative financial instruments for speculative trading purposes. The Company enters into derivatives only with counterparties that are among the largest United States ("U.S.") banks, ranked by assets, in order to minimize its credit risk and torisk. To date, no such counterparty has failed to meet its financial obligations under such contracts. 

Provision for Doubtful Accounts
 
The Company maintains a provision for doubtful accounts for estimated losses resulting from the inability of its customers to make required payments. The Company regularly performs credit evaluations of its customers’ financial conditions and considers factors such as historical experience, credit quality, age of the accounts receivable balances, geographic or country-specific risks, and economic conditions that may affect a customer’s ability to pay. 

Production Inventory and Related ReservesValuation
 
Inventories are valued at the lower of cost or net realizable value. The Company holds inventory for both its products and services businesses. Cost is computed using standard cost, which approximates actual cost on a first-in, first-out basis. The Company writes down inventories that have become obsolete, or are in excess of anticipatedestimated demand, or are valued greater than net realizable value. The Company's estimate of write downs for excess and obsolete inventory is based on a detailed analysis of on-hand inventory and purchase commitments in excess of forecastedestimated demand. 

A substantial portion of the raw materials, components and subassemblies (together, “parts”) used in the Company's products are provided by its suppliers on a consignment basis. These consigned inventories are not recorded on the Company's consolidated balance sheet until it takes title to the parts, which occurs when they are consumed in the production process. The Company provides forecasts to its suppliers covering up to thirteen weeks of demand and places purchase orders when the parts are consumed in the production process, at which time all rights, title, and interest in and to the parts transfers to the Company. Prior to consumption in the production process, the Company's suppliers bear the risk of loss and retain title to the consigned inventory. As of March 28, 2020, and March 30, 2019, the off-balance sheet consigned inventory balances were $21.7 million and $47.1 million, respectively.

The terms of the agreements allow the Company to return parts in excess of maximum order quantities to the suppliers at the supplier’s expense. Returns for other reasons are negotiated with the suppliers on a case-by-case basis and to date have been immaterial. As of March 28, 2020, the Company’s aggregate purchase commitments to its suppliers for parts used in the manufacture of the Company’s products, including the off-balance sheet consigned inventory discussed above, was $220.4 million, which the Company expects to utilize in the normal course of business, net of an immaterial purchase commitments reserve. The Company’s purchase commitments reserve reflects the Company’s estimate of purchase commitments it does not expect to use in normal ongoing operations within the next twelve months.

Product Warranty Obligations
 
The Company’s products include a warranty that is typically one to two years in duration, depending on the product and region. The warranty provides assurance that the product complies with agreed-upon specifications and is not sold separately. The warranty qualifies as an assurance warranty and is not a separate performance obligation. The Company records a liability for the estimated costs of warranties at the time the related revenue is recognized. The specific warranty terms and conditions range from one to two years, starting from the delivery date to the end user, and vary depending upon the product sold and the country in which the Company does business.business. Factors that affect the warranty obligations include product failure rates, estimated return rates, the amount of time lapsed from the date of sale to the date of return, material usage, serviceservice- related costs incurred in correcting product failure claims, and knowledge of specific product failures that are outside of the Company’s typical experience.
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Goodwill and Purchased Intangibles, net
 
Goodwill has been measured as the excess of the cost of acquisition over the amount assigned to tangible and identifiable intangible assets acquired, less liabilities assumed. At least annually, in the fourth quarter of each fiscal yearFiscal Year, or more frequently if indicators

of impairment exist, management performs a review to determine if the carrying value of goodwill is impaired. The identification and measurement of goodwill impairment involves the estimation of fair valueImpairment testing is performed at the Company’s reporting unit level. The Company determines its reporting units by assessing whether discrete financial information is available and if segment management regularly reviews the results of that component. During the fourth quarter of Fiscal Year 2020, the Company made key changesGoodwill has been assigned to its executive management, which ultimately resulted in a change to the composition of its reportable segments and consequently a change from one to four reporting units – Headsets, Voice, Video, and Services.

units.

The Company performs an initial assessment of qualitative factors to determine whether the existence of events and circumstances leads to a determination that it is more likely than notmore-likely-than-not that the fair value of a reporting unit is less than its carrying amount. If, after assessing the totality of relevant events and circumstances, the Company determines that it is more likely than notmore-likely-than-not that the fair value of the reporting unit exceeds its carrying value and there is no indication of impairment, no further testing is performed; however,performed. However, if the Company concludes otherwise, a quantitative impairment test must be performed by estimating the fair value of the reporting unit and comparing it with its carrying value, including goodwill. If the carrying amount of a reporting unit is greater than its estimated fair value, goodwill is written down by the excess amount, limited to the total amount of goodwill allocated to that reporting unit. In the fourth quarter of Fiscal Year 2020, the Company performed a quantitative assessment and determined that the carrying amount of its reporting units were greater than its estimated fair value and therefore recorded an impairment charge. Refer to Note 8,
Goodwill and Purchased Intangible Assets, of the accompanying Notes to Consolidated Financial Statements.

Intangible assets other than goodwillPurchased intangibles are carried at cost and are amortized on a straight-line basis over their estimated useful lives. The Company does not have intangible assets with indefinite useful lives other than goodwill.

The Company reviews identifiable finite-lived intangibleits long-lived assets to be held and used, including property, plant, and equipment, right-of-use ("ROU") assets, and purchased intangibles, for impairment whenever events or changes in circumstances indicate that the carrying value of the assetsrelated asset group may not be recoverable. Such conditions may include an economic downturn or a change in the assessment of future operations. The Company performs a recoverability test to assessat the recoverability of intangible assets at an asset group level. Determination of recoverability is based on the lowest level of identifiable estimated undiscounted cash flows resulting from use of the asset group and its ultimate disposition. Measurement of any impairment loss is based on the amount by which the carrying value of the asset group exceeds its fair market value.

Property, Plant, and Equipment
 
Property, plant, and equipment is stated at cost less accumulated depreciation and amortization. Depreciation is calculated using the straight-line method over the estimated useful lives of the respective assets, which range from twoone to thirty30 years. Amortization of leasehold improvements is computed using the straight-line method over the shorter of the estimated useful lives of the assets or the remaining contractual lease term. Capitalized software costs are amortized on a straight-line basis over the estimated useful life of the assets.
Property, plant and equipment is reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. The Company recognizes an impairment charge in the event the net book value of such assets exceeds the future undiscounted cash flows attributable to the asset group. No material impairment losses were incurred in the periods presented.

Leases

The Company’s lease portfolio consists primarily of real estate facilities under operating leases. The Company determines if an arrangement is or contains a lease at inception. ROU assets and lease liabilities are recognized at commencement based on the present value of the future minimum lease payments over the lease term. The Company applies its incremental borrowing rate, which approximates the rate at which the Company would borrow, on a secured basis, in the country where the lease was executed, to determine the present value of the future minimum lease payments when the respective lease does not provide an implicit rate. Certain of the Company’s lease agreements include options to extend or renew the lease terms. Such options are excluded from the minimum lease obligation unless they are reasonably certain to be exercised. Operating lease expense is recognized on a straight-line basis over the lease term.

In addition, the Company elected to exclude leases with terms of one year or less from its consolidated balance sheetsheets and to continue to separately account for lease and non-lease components.

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Fair Value Measurements

AllFair value is defined as the exit price, or the amount that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants as of the measurement date. The authoritative guidance establishes a hierarchy for inputs used in measuring fair value that maximizes the use of observable inputs and minimizes the use of unobservable inputs by requiring that the most observable inputs be used when available. Observable inputs are from sources independent of the Company. Unobservable inputs reflect the Company’s assumptions about the factors market participants would use in valuing the asset or liability developed based upon the best information available in the circumstances. The categorization of financial assets and liabilities are recognized or disclosed at fair value in the financial statements. Fair value is estimated by applying the following hierarchy, which prioritizes the inputs used to measure fair value into three levels and bases the categorization within the valuation hierarchy is based upon the lowest level of input that is available and significant to the fair value measurement:

Level 1

The Company's Level 1 financial assets consist of Mutual Funds. Themeasurement. In determining fair value, we use various valuation approaches. The following is a summary of Level 1 financial instruments is measured based on the quoted market price of identical securities.

Level 2hierarchy levels:
The Company's
Level 2 financial1: Inputs are quoted prices in active markets for identical assets or liabilities.
Level 2: Inputs include quoted prices for similar assets or liabilities in active markets, quoted prices for identical or similar assets or liabilities in markets that are not active, and liabilities consist of derivative foreign currency contracts, an interest rate swap, a term loan facility, and 5.50% Senior Notes. inputs (other than quoted prices) that are observable for the asset or liability, either directly or indirectly.
Level 3: Inputs are unobservable for the asset or liability.

The fair value of Level 2 derivative foreign currency contracts and the interest rate swaplong-term debt is determined using pricing models that use observable market inputs. For more information regarding the Company's derivative assets and liabilities, refer to Note 16, Derivatives. The fair value of Level 2 5.50% Senior Notes and the term loan facility are determined based on inputs that were observable in the market, including the trading price, of the notes when available. For more information regarding the Company's 5.50% Senior Notes and term loan facility, refer to Note 10,14, Debt, Fair Value Measurementsof the accompanying Notes to Consolidated financial Statements..

Level 3
The Company's revolving credit facility falls under the Level 3 hierarchy. The fair value of Level 3 revolving credit facility is determined based on inputs that were unobservable in the market. For more information regarding the Company's debt, refer to Note 10, Debt, of the accompanying Notes to Consolidated Financial Statements.

Revenue Recognition
 
Total net revenues include gross revenue less sales discounts, product returns, and sales incentives, all of which require us to make estimates for the portion of these allowances that have yet to be credited or paid to our customers. Performance obligations are promises in a contract to transfer a distinct good or service to the customer, and are the basis for determining how revenue is recognized. Revenue is recognized when performance obligations under the terms of a contract with the Company's customer are satisfied; generally,satisfied. Generally, this occurs with the transfer of control of its products or services. Revenue is measured as the amount of consideration the Company expects to receive in exchange for transferring goods or providing services. The majority of the Company's business relatesRevenue related to physical product shipments for which revenue is generally recognized once title and risk of loss of the product are transferred to the customer. The Company believes that transfer of title and risk of loss best represent the moment at which the customer’s ability to direct the use of and obtain substantially all the benefits of an asset have been achieved. The Company has elected to recognize the cost for freight and shipping when control over products have transferred to the customer as an expense in Costcost of Revenues.revenues in the consolidated statements of operations.

The Company's service revenue is recognized either over-time or at a point-in-time, depending on the nature of the offering. Revenues associated with non-cancelable maintenance and support contracts comprise approximately 90%81% of the Company's overallnet service revenuerevenues and are recognized ratably over the contract term, which typically ranges between one and three years. The Company believes this recognition period faithfully depicts the pattern of transfer of control for maintenance and support as the services are provided in relatively even increments and on a daily basis.increments. For certain products, support isor maintenance are provided free of charge without the purchase of a separate maintenanceservice contract. If the supportfree service is determined to rise to the level of a performance obligation, the Company allocates a portion of the transaction price to the implied supportperformance obligation and recognizes service revenuerevenues over the estimated implied supportservice period, which can range between one month to several years, depending on the circumstances. Revenues associated with Professional Servicesprofessional services are recognized when the Company has objectively determined that the obligation has been satisfied, which is usually upon customer acceptance.

The Company's contracts with customers often include promises to transfer multiple products and services to a customer. Determining whether products and services are considered distinct performance obligations that should be accounted for separately versus together may require significant judgment. The Company allocates the transaction price of a contract to each identified performance obligation based on stand-alone selling price (“SSP”SSP.”). A fixed discount is always subject to allocation in this manner. If the transaction price is considered variable, the Company determines if the consideration is associated with one or many, but not all of the performance obligations, and allocates accordingly. Judgment is also required to determine the stand-alone selling price (“SSP")SSP for each distinct performance obligation. The Company derives SSP for its performance obligations through a stratification methodology and consider a number of characteristics, including consideration related to different service types, customercustomers, and geography characteristics.geographies. In instances where SSP is not directly observable, such as when the Company does not sell the product or service separately, the Company determines the SSP using information that may include market conditions and other observable inputs.

On occasion, the Company will fulfill only part of a purchase order due to lack of current availability for one or more items requested on an order. The Company's practice is to ship what is on hand, with the remaining goods shipped once the product is
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in stock, which is generally less than one year from the date of the order. Depending on the terms of the contract or operationally, undelivered or backorderedback-ordered items may be canceled by either party at their discretion.

The distributor contracts are made under agreements that allow for rights of return and include various sales incentive programs, such as back endback-end rebates, discounts, marketing development funds, and other sales incentives. The Company can reasonably estimate the sales incentives due to an established sales history with customers and records the estimated reserves and allowances at the time the related revenue is recognized.


Advertising Costs
The Company expenses all advertising costs as incurred.  Advertising expense for the years ended March 28, 2020, March 30, 2019, and March 31, 2018 was $0.8 million, $1.2 million, and $0.9 million, respectively.

Income Taxes

Deferred income taxes are determined based on the differences between the financial reporting and tax bases of assets and liabilities and are measured using the currently enacted tax rates and laws. The Company records a valuation allowance against particular deferred income tax assets if it is more likely than notmore-likely-than-not that those assets will not be realized. The provision for (benefit from) income taxes comprisescomprise the Company's current tax liability and changes in deferred income tax assets and liabilities.

Significant judgment is required in evaluating the Company's uncertain tax positions and determining its provision for (benefit from) income taxes. The Company establishes reserves for tax-related uncertainties based on estimates of whether, and the extent to which, additional taxes will be due. These reserves are established when the Company believes that certain positions might be challenged despite its belief that its tax return positions are in accordance with applicable tax laws. The Company adjusts these reserves in light of changing facts and circumstances, such as the closing of a tax audit, new tax legislation, or the change of an estimate. To the extent that the final tax outcome of these matters is different than the amounts recorded, such differences will affect the provision for income taxes in the period in which such determination is made. The provision for income taxes includes the effect of reserve provisions and changes to reserves that are considered appropriate, as well as the related net interest and penalties.

The Company is subject to income taxes in the U.S. and foreign jurisdictions. At any one-time, multiple tax years are subject to audit by various tax authorities.

The Company accounts for Global Intangible Low-Taxed Income (“GILTI”) as period costs when incurred.

Earnings (Loss) Per Share
 
The Company has a share-basedstock-based compensation planplans under which employees, non-employee directors, and consultants may be granted share-based payment awards, includingstock-based compensation awards. Basic earnings (loss) per share is calculated by dividing net income (loss) by the weighted-average number of common shares outstanding during the period. Diluted earnings (loss) per share includes the effect of outstanding stock options, restricted stock, on which non-forfeitable dividends are paid on unvested shares. As such,and shares of restricted stock are considered participating securitiespurchased under the two-class method of calculating earnings per share. Historically, the two-class method of calculating earnings per share did not have a material impact on the Company's earnings per share calculation under2002 ESPP in accordance with the treasury stock method. During periods of net loss, nomethod, except when their effect is given to participating securities since they do not share in the losses of the Company.anti-dilutive. For further details refer to Note 18,16, Computation of Earnings (Loss) Per Common Share.

Comprehensive Income (Loss)
 
Comprehensive income (loss) consists of two components, net income (loss) and other comprehensive income.income (loss.) Other comprehensive income (loss) refers to income, expenses, gains, and losses that under U.S. GAAP are recorded as an element of stockholders’ equity (deficit), but which are excluded from net income. Accumulated other comprehensive income (loss), as presented in the accompanying consolidated balance sheets, consists of foreign currency translation adjustments unrealized gains and losses on derivatives designated as cash flow hedges, net of tax, and unrealized gains and losses on marketable securities classified as available-for-sale,cash flow hedges, net of tax.
 
Foreign Operations and Currency Translation

The Company's functional currency of each of the Company's subsidiaries is the U.S. Dollar (“USD") for all entities.USD. Assets and liabilities denominated in currencies other than the USD are re-measured at the period-end rates for monetary assets and liabilities and at historical rates for non-monetary assets and liabilities. Revenues and expenses are re-measured at average monthly rates, which approximate actual rates. Foreign currency transaction gains and losses are recognized in other non-operating income and (expense)expense (income), net, in the consolidated statements of operations and have not been materialare immaterial for all periods presented.


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Stock-Based Compensation Expense

The Company applies the provisions of the Accounting Standards Codification (ASC) 718, Compensation - Stock Compensation Topic of the FASB ASC 718,, which requires the measurement and recognition of compensation expense for all share-based paymentstock-based compensation awards made to employees and non-employee directors based on estimated fair values.values as of the grant date. The Company recognizes the grant-date fair value of stock-based compensation as compensation expense using the straight-line attribution approach over the service period for which the stock-based compensation is expected to vest. The Company estimates expected forfeitures at the time of grant and they are determined based on historical activity, which the Company believes is indicative of expected future forfeitures.

The Company accounts for excess tax benefits and tax deficiencies to be recognized in the provision for income taxes as discrete items in the period when the awards vest or are settled. The amount of excess tax benefits or deficiencies will fluctuate from period-to-period based on the price of the Company’s stock, the volume of share-based instruments settled or vested, and the value assigned to employee equity awards under U.S. GAAP. For further details refer to Note 17,
Income Taxes.

Treasury Shares
 
From time to time, the Company repurchases shares of its common stock, depending on market conditions, in the open market or through privately negotiated transactions, in accordance with programs authorized by the Board of Directors.Directors ("Board"). Repurchased shares are held as treasury stock until such time as they are retired or re-issued. Retirements of treasury stock are non-cash equity transactions in which the reacquired shares are returned to the status of authorized but unissued shares and the cost is recorded as a reduction to both retained earnings and treasury stock. The stock repurchase programs are intended to offset the impact of dilution resulting from the Company's stock-based compensation programs.

Concentration of Credit Risk
 
Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash equivalents, short-term investments, and trade accounts receivable.receivable, net.  

The Company’s investment policy limits investments to highly-ratedhighly rated securities. In addition, the Company limits the amount of credit exposure to any one issuer and restricts placement of these investments to issuers evaluated as creditworthy. As of March 28, 2020, and March 30, 2019,April 2, 2022, the Company's investments were composed solely of mutual funds and money market funds. As of April 3, 2021, the Company's investments were composed solely of mutual funds and money market funds.

Concentrations of credit risk with respect to trade receivablesaccounts receivable, net are limited due to the large number of customers that comprise the Company’s customer base and their dispersion across different geographies and markets. NaN customers, Ingram Micro Group ScanSource, and Synnex Group,ScanSource, accounted for 22.2%, 17.3%,38.7% and 15.6%22.3%, respectively, of total net accounts receivable, net as of March 28, 2020.April 2, 2022. NaN customers, ScanSource and Ingram Micro Group, ScanSource, and D&H Distributors, accounted for 21.3%, 19.2%,24.9% and 10.9%24.7%, respectively, of total net accounts receivable, net as of March 30, 2019.April 3, 2021. The Company does not believe other significant concentrations of credit risk exist. The Company performs ongoing credit evaluations of its customers' financial condition and requires no collateral from its customers. The Company maintains a provision for doubtful accounts based upon expected collectability of all accounts receivable.

Certain inventory components required by the Company and our original design and contract manufacturers are only available from a limited number of suppliers. The rapid rate of technological change, and the necessity of developing and manufacturing products with short lifecycles, and global supply and demand may intensify these risks. The inability to obtain components as required, or to develop alternative sources, as required in the future, could result in delays or reductions in product shipments, which in turn could have a material adverse effect on the Company’s business, financial condition, results of operations and cash flows. As a mitigation, the Company has ongoing efforts to identify alternative sourcing suppliers to eliminate reliance to the extent possible on one supplier.

Related Party

The Company'sA vendor of the Company, Digital River, Inc. ("Digital River"), with whom the Company had an existing relationship prior to the Acquisition of Polycom for e-commerce services, is a wholly owned subsidiary of Siris Capital Group, LLC ("Siris"). Triangle Private Holdings II, LLC ("Triangle") is also a wholly owned subsidiary of Siris. Immediately prior to the Company's Acquisition of Polycom on July 2, 2018, Triangle was Polycom’s sole shareholderstockholder and pursuant to the Company's stock purchase agreementStock Purchase Agreement with Triangle, currently ownsTriangle owned approximately 17.8% of Plantronics'the Company's issued and outstanding stock. Additionally,However, Triangle sold all of its stock in connection withtwo block sales to a broker-dealer on August 27, 2020 and November 23, 2020. As a result of the Acquisitionfirst block sale, one of Polycom, the Company entered into adirectors previously appointed to the Board resigned pursuant to the Stockholder Agreement with Triangle pursuantTriangle. The Board waived the resignation requirement with respect to which it agreed to appoint two individuals toa second director previously appointed in accordance with the Company's board of directors nominated byStockholder Agreement with Triangle. As a consequence of these relationships, Digital River is considered a related party under Topic 850.ASC 850, Related-Party Disclosures. The Company had immaterial transactions with Digital River during Fiscal Years 2022, 2021 and 2020. As of April 3, 2021, Triangle did not hold any of the years ended March 28, 2020,Company's stock. For the Fiscal Year of 2022, Triangle and March 30, 2019.its related parent companies were not considered related parties.

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Accounts Receivable Financing

The Company holds a financing agreement with an unrelated third-party financing company (the "Financing Agreement") whereby the Company offers distributors and resellers direct or indirect financing on their purchases of products and services. In return, the Company agrees to pay the financing company a fee based on a pre-defined percentage of the transaction amount financed. In certain instances, these financing arrangements resultthe Financing Agreement results in a transfer of the Company's receivables, without recourse, to the financing company. If the transaction meets the applicable criteria under TopicASC 860,Transfers and Servicing ("ASC 860"), and is accounted for as a sale of financial assets, the related accounts receivable is excluded from the balance sheet upon receipt of the third-party financing company's payment remittance. In certain legal jurisdictions, the arrangements that involve maintenance services or products bundled with maintenance at one price do not qualify as salesales of financial assets in accordance with the authoritative guidance. Accordingly, accounts receivable related to these arrangements are accounted for as a secured borrowing in accordance with TopicASC 860 and the Company records a liability for any cash received, while maintaining the associated accounts receivable balance until the distributor or reseller remits payment to the third-party financing company.

In Fiscal Year 2020,2022, total transactionstransactions entered pursuant to the terms of the Financing Agreement were approximately $197.1$53.9 million of which $105.3 million was related to the transfer of a financial asset. The financing of these receivables accelerated the collection of cash and reduced the Company's credit exposure.exposure. Included in "Accounts receivables, net" inaccounts receivable, net on the Company's consolidated balance sheet as of March 28, 2020April 2, 2022 was approximately $22.5$9.1 million due from the financing company, of which $16.5 million was related to accounts receivable transferred.company. Total fees incurred pursuant to the Financing Agreement was $3.4$0.9 million for the year ended March 28, 2020.Fiscal Year 2022. These fees are recorded as a reduction of net revenues in the Company's consolidated statement of operations.

Reclassifications

Certain prior year amounts have been reclassified for consistency with current year presentation. Each of the reclassifications was immaterial and had no effect on the Company's results of operations.

3.RECENT ACCOUNTING PRONOUNCEMENTS

Recently Issued Pronouncement

operations or cash flows.

3.    RECENT ACCOUNTING PRONOUNCEMENTS

In JuneFebruary 2016, the Financial Accounting Standards Board ("FASB") issued ASU No. 2016-13, Financial Instruments - Credit Losses (Topic 326): Measurement of Credit Losses on Financial Instruments ("2016-02, Leases (“ASU 2016-13") which changes the impairment model for most financial assets. The new model uses a forward-looking expected loss method, which will generally result in earlier recognition of allowances for losses. The guidance is effective for the Company's fiscal year ending March 31, 2021 with early adoption permitted beginning in the first quarter of Fiscal Year 2020. The adoption of ASU 2016-13 is not expected to have a material impact on the Company's financial position and the results of operations.

Recently Adopted Pronouncements

In February 2016, the FASB issued guidance on the recognition and measurement of leases (“ASC 842”2016-02”). Under the new guidanceASU 2016-02, lessees are required to recognize a lease liability and a corresponding right-of-use (“ROU”)ROU asset on the balance sheet for virtually all leases, essentially eliminating off-balance sheet financing. On March 31, 2019, the Company adopted ASC 842ASU 2016-02 using the modified retrospective approach and recognized $57.3 million in ROU assets within Other assetsAssets and $68.5 million in lease liabilities, of which $25.7 million and $42.8 million were included within Accrued liabilitiesLiabilities and Other long-term liabilities,Long-Term Liabilities, respectively, on its consolidated balance sheet.the Consolidated Balance Sheet. The initial ROU assets recognized were adjusted for accrued rent and facility-related restructuring liabilities as of the adoption date. The adoption of ASC 842ASU 2016-02 did not have a material impact on the Company's consolidated statementConsolidated Statements of operations.Operations.

As permittedRecent accounting pronouncements issued by the new standard, the Company elected the package of practical expedients which allows itFASB are not expected to carry forward its historical lease evaluation and classification.

In January 2017, the FASB issued ASU No. 2017-04, Intangibles - Goodwill and Other (Topic 350): Simplifying the Test for Goodwill Impairment (“ASU No. 2017-04”). ASU No. 2017-04 eliminates Step 2 as part of the goodwill impairment test. The amount of the impairment charge to be recognized would now be the amount by which the carrying value exceeds the reporting unit’s fair value. The loss to be recognized cannot exceed the amount of goodwill allocated to that reporting unit. The amendments in ASU No. 2017-04 are effective for annual or interim goodwill impairment tests in fiscal years beginning after December 15, 2019. An entity should apply the amendments in this updatehave a material impact on a prospective basis. An entity is required to disclose the nature of and reason for the change in accounting principle upon transition. That disclosure should be provided in the first annual period and in the interim period when the entity initially adopts the amendments in this update. The Company elected to early adopt ASU No. 2017-04 beginning in the fourth quarter of Fiscal Year 2020 and determined and disclosed the goodwill impairment charge

discussed in Note 8 in accordance with this guidance.  The Company adopted Topic 606 Revenue from Contracts with Customers to all contracts not completed as of the initial application date of April 1, 2018. Topic 606 also includes Subtopic 340-40, Other Assets and Deferred Costs - Contracts with Customers, which requires the deferral of incremental costs of obtaining a contract with a customer. As a result, the Company has changed its accounting policy for revenue recognition and applied Topic 606 using the modified retrospective method by recognizing the cumulative effect of initially applying Topic 606 as an adjustment to the opening balance of retained earnings at April 1, 2018. Therefore, the comparative information has not been adjusted and continues to be reported in accordance with the Company's historic accounting under Topic 605.

4. ACQUISITION

Polycom Acquisition

On July 2, 2018 ("Acquisition Date"), the Company completed the Acquisition of Polycom based upon the terms and conditions contained in the Purchase Agreement dated March 28, 2018 . The Company believes the Acquisition will betterfinancial position, Plantronics with its channel partners, customers, and strategic alliance partners by allowing the Company to pursue additional opportunities across the Unified Communications & Collaboration ("UC&C") market in both hardware end points and services.

At the closing of the Acquisition, the Company acquired Polycom for approximately $2.2 billion with the total consideration consisting of (1) 6.4 million shares of the Company's common stock (the "Stock Consideration") valued at approximately $0.5 billion and (2) approximately $1.7 billion in cash net of cash acquired (the "Cash Consideration"), resulting in Triangle, which was Polycom’s sole shareholder, owning approximately 16.0% of the Company immediately following the Acquisition. The consideration paid at closing was subject to a working capital, tax and other adjustments. This transaction was accounted for as a business combination and the Company has included the financial results of Polycom in the Consolidated Financial Statements since the date of Acquisition.operations, or cash flows.

During the quarter ended June 29, 2019, the Company finalized its allocation of the purchase price to the estimated fair value of the assets acquired and liabilities assumed. Since the Acquisition, the Company has recorded measurement period adjustments to reflect facts and circumstances in existence as of the Acquisition date. These adjustments included deferred tax and tax liabilities of $45.2 million, a working capital adjustment of $8.0 million, and various other immaterial adjustments of $1.4 million, resulting in a decrease to goodwill of approximately $54.6 million.

The allocation of the purchase price to the estimated fair value of the assets acquired and liabilities assumed at the Acquisition date is as follows:
(in thousands) July 2, 2018
ASSETS  
Cash and cash equivalents $80,139
Trade receivables, net 165,798
Inventories 109,074
Prepaid expenses and other current assets 68,558
Property and equipment, net 79,497
Intangible assets 985,400
Other assets 27,237
Total assets acquired $1,515,703
   
LIABILITIES  
Accounts payable $80,653
Accrued payroll and related liabilities 44,538
Accrued expenses 147,167
Income tax payable 27,044
Deferred revenue 115,061
Deferred income taxes 94,618
Other liabilities 54,394
Total liabilities assumed $563,475
   
Total identifiable net assets acquired 952,228
Goodwill 1,264,417
Total Purchase Price $2,216,645


The estimate of fair value and purchase price allocation were based on information available at the time of closing the Acquisition. The Acquisition resulted in $1,264 million of goodwill, which represents the excess of the purchase price over the fair value of identifiable assets acquired and liabilities assumed.4.     DEFERRED COMPENSATION

The following table shows the fair value of the separately identifiable intangible assets at the time of Acquisition and the period over which each intangible asset will be amortized:

(in thousands, except for remaining life) Fair Value Weighted-Average Amortization Period
Existing technology $538,600
 4.95
Customer relationships 245,100
 5.46
Trade name/Trademarks 115,600
 9.00
Backlog 28,100
 0.25
Total amortizable intangible assets acquired 927,400
 5.45
In-process research and development 58,000
  
Total acquired intangible assets $985,400
  


Existing technology relates to products for voice, video and platform products. The Company valued the developed technology using the discounted cash flow method under the income approach. This method reflects the present value of the projected cash flows that are expected to be generated by the developed technology less charges representing the contribution of other assets to those cash flows. The economic useful life was determined based on the technology cycle related to each developed technology, as well as the cash flows over the forecast period.


Customer relationships represent the fair value of future projected revenue that will be derived from sales of products to existing customers of Polycom. Customer relationships were valued using the discounted cash flow method as described above and the distributor method under the income approach. Under the distributor method, the economic profits generated by a distributor are deemed to be attributable to the customer relationships. The economic useful life was determined based on historical customer turnover rates.

Order backlog was valued separately from customer relationships using the discounted cash flow method under the income approach. This method reflects the present value of the projected cash flows that are expected to be generated by order backlog less costs to fulfill. The economic useful life was determined based on the period over which the order backlog is expected to be fulfilled.

Trade name/trademarks relate to the “Polycom” trade name and related trademarks. The fair value was determined by applying the profit allocation method under the income approach. This valuation method estimates the value of an asset by the profit saved because the company owns the asset. The economic useful life was determined based on the expected life of the trade name and trademarks and the cash flows anticipated over the forecasted periods at the time of the Acquisition.

The fair value of in-process technology was determined using the discounted cash flow method under the income approach. This method reflects the present value of the projected cash flows that are expected to be generated by thin-process technology, less charges representing the contribution of other assets to those cash flows. As of March 28, 2020, the Company has reclassified $58.0 million of completed in-process research and development into existing technology and began amortizing over the estimated useful life.

The Company believes the amounts of purchased intangible assets recorded above represent the fair values of and approximate the amounts a market participant would pay for these intangible assets as of the Acquisition date.

As of the Acquisition date, goodwill was primarily attributable to the assembled workforce, market expansion, and anticipated synergies and economies of scale expected from the integration of the Polycom business. The synergies include certain cost savings, operating efficiencies, and other strategic benefits projected to be achieved. Goodwill is not expected to be deductible for tax purposes.

The following unaudited pro forma financial information presents combined results of operations for each of the periods presented, as if Polycom had been acquired as of the beginning of fiscal year 2018. The unaudited pro forma information includes adjustments to amortization for intangible assets acquired, the purchase accounting effect on deferred revenue assumed and inventory acquired, restructuring charges related to the Acquisition, and transaction and integration costs. For the year ended March 30, 2019 and March 31, 2018, non-recurring pro forma adjustments directly attributable to the Polycom Acquisition included (i) the purchase accounting effect of deferred revenue assumed of $84.8 million, (ii) the purchase accounting effect of inventory acquired of $30.4 million, and (iii) Acquisition costs of $19.2 million. 

The unaudited pro forma information presented below is for informational purposes only and is not necessarily indicative of the Company's consolidated results of operations of the combined business had the Acquisition actually occurred at the beginning of fiscal year 2018 or of the results of its future operations of the combined business.
  Pro Forma (unaudited)
(in thousands) Fiscal Year Ended
March 30, 2019
 Fiscal Year Ended
March 31, 2018
Total net revenues $2,008,245
 $1,892,971
Operating income (loss) 18,929
 (208,234)
Net loss $(38,516) $(379,032)




5.    CASH, CASH EQUIVALENTS, AND INVESTMENTS

The following tables summarize the Company’s cash, cash equivalents, and investments’ adjusted cost, gross unrealized gains, gross unrealized losses, and fair value by significant investment category recorded as cash and cash equivalents, short-term, or long-term investments as of March 28, 2020 and March 30, 2019 (in thousands):

March 28, 2020 Amortized
Cost
 Gross
Unrealized
Gains
 Gross
Unrealized
Losses
 Fair
Value
 Cash & Cash Equivalents Short-term investments (due in 1 year or less)
Cash $213,879
 $
 $
 $213,879
 $213,879
 $
Level 1: 

 

 

 
 
 
Mutual Funds 12,938
 31
 (1,128) 11,841
 
 11,841
             
Total cash, cash equivalents
and investments measured at fair value
 $226,817
 $31
 $(1,128) $225,720
 $213,879
 $11,841

March 30, 2019 Amortized
Cost
 Gross
Unrealized
Gains
 Gross
Unrealized
Losses
 Fair
Value
 Cash & Cash Equivalents Short-term investments (due in 1 year or less)
Cash $202,509
 $
 $
 $202,509
 $202,509
 $
Level 1: 

 

 

 
 
 
Mutual Funds 13,420
 197
 (285) 13,332
 
 13,332
             
Total cash, cash equivalents
and investments measured at fair value
 $215,929
 $197
 $(285) $215,841
 $202,509
 $13,332


As of March 28, 2020, and March 30, 2019, all of the Company's investments consisted of assets related to its deferred compensation plan and are classified as trading securities. The assets are reported at fair value, with unrealized gains and losses included in current period earnings. For more information regarding the Company's deferred compensation plan, refer to Note 6, Deferred Compensation. The Company did not incur any material realized or unrealized gains or losses during Fiscal Years 2020 and 2019.

There were no transfers between fair value measurement levels during Fiscal Years 2020 and 2019.
6.     DEFERRED COMPENSATION

As of March 28, 2020,April 2, 2022, the Company held investments in mutual funds with a fair value totaling $11.8$13.7 million, all of which related towhose holdings are publicly traded debt and equity securities that are held in a rabbi trust under non-qualified deferred compensation plans. The total related deferred compensation liability was $11.7$13.7 million at March 28, 2020.as of April 2, 2022. As of March 30, 2019,April 3, 2021, the Company held investments in mutual funds with a fair value totaling $13.3$14.6 million, all of which related towhose holdings are publicly traded debt and equity securities that are held in a rabbi trust under non-qualified deferred compensation plans. The total related deferred compensation liability at March 30, 2019as of April 3, 2021 was $13.5$14.6 million.

The securities are classified as trading securities andinvestments are recorded onat fair value in short-term investments in the consolidated balance sheets under "short-term investments".sheets. The liability is recorded onin accrued liabilities and other non-current liabilities in the consolidated balance sheets under "accrued liabilities" and "other long-term liabilities".sheets.


81
7.DETAILS OF CERTAIN BALANCE SHEET ACCOUNTS

5.    DETAILS OF CERTAIN BALANCE SHEET ACCOUNTS

Accounts receivable, net:net
(in thousands)April 2, 2022April 3, 2021
Accounts receivable$381,744 $352,108 
Provisions for promotions and rebates(102,499)(82,315)
Provisions for doubtful accounts and sales allowances(1,321)(2,329)
Accounts receivable, net$277,924 $267,464 
(in thousands) March 28, 2020 March 30, 2019
Accounts receivable $350,642
 $393,416
Provisions for promotions and rebates (101,666)
1 
(50,789)
Provisions for doubtful accounts and sales allowances (2,141) (4,956)
Accounts receivable, net $246,835
 $337,671

(1) In the third quarter of fiscal year 2020, certain provisions for promotions, rebates and other were reclassified to contra-assets within Accounts Receivable,Inventory, net due to changes to distribution contracts, which resulted in the incorporation of the "right-of offset" into the Company's standard contract template.

(in thousands)April 2, 2022April 3, 2021
Raw materials$90,192 $87,050 
Work in process1,656 9,511 
Finished goods142,254 97,844 
Inventory, net$234,102 $194,405 
Inventory, net:
(in thousands) March 28, 2020 March 30, 2019
Raw materials $97,371
 $34,054
Work in process 459
 274
Finished goods 66,697
 142,818
Inventory, net $164,527
 $177,146


Property, plant, and equipment, net:net
(in thousands)April 2, 2022April 3, 2021
Land$15,112 $15,643 
Buildings and improvements (useful life: 7-30 years)137,682 131,752 
Machinery and equipment (useful life: 1-10 years)175,150 177,807 
Software (useful life: 3-6 years)63,601 60,244 
Construction in progress7,409 7,519 
Property, plant, and equipment, gross398,954 392,965 
Accumulated depreciation and amortization(271,933)(252,090)
Property, plant, and equipment, net$127,021 $140,875 
(in thousands) March 28, 2020 March 30, 2019
Land $15,112
 $16,418
Buildings and improvements (useful life: 7-30 years) 132,153
 138,000
Machinery and equipment (useful life: 2-10 years) 170,756
 158,326
Software (useful life: 5-6 years) 60,552
 68,985
Construction in progress 6,934
 13,100
Property, plant, and equipment, gross 385,507
 394,829
Accumulated depreciation and amortization (219,649) (190,003)
Property, plant, and equipment, net $165,858
 $204,826


Depreciation and amortization expense attributable to property, plant and equipment, net for Fiscal Years 2022, 2021, and 2020 2019,was $34.6 million, $39.4 million, and 2018 was $46.1 million, $40.6 million, and $21.1 million, respectively.

Included in software are unamortized capitalized software costs relating to both purchased and internally developed software of $19.1$13.4 million and $30.6$13.2 million at March 28, 2020April 2, 2022 and March 30, 2019,April 3, 2021, respectively. Amortization expense related to capitalized software costs in Fiscal Years 2022, 2021, and 2020 2019, and 2018 was $10.1$5.0 million, $11.0$6.4 million, and $4.9$10.1 million, respectively.
 
Included in construction in progress at March 28, 2020April 2, 2022 was machinery and equipment, tooling for new products, machinery and equipment, building improvements, and IT-related expenditures. None of the items were individually material.


Accrued Liabilities:Liabilities
(in thousands) March 28, 2020 March 30, 2019
Short term deferred revenue $144,040
 $133,200
Employee compensation and benefits 48,153
 68,882
Operating lease liabilities, current 22,517
 
Income tax payable 20,725
 5,692
Provision for returns 20,146
 24,632
Accrued interest 14,617
 10,425
Derivative liabilities 12,840
 3,275
Warranty obligation 12,772
 15,736
Marketing incentives liabilities 9,708
 25,369
VAT/Sales tax payable 9,673
 11,804
Discounts reserve 
1 
46,894
Accrued other 58,475
 52,806
Accrued liabilities $373,666
 $398,715
(in thousands)April 2, 2022April 3, 2021
Deferred revenue$128,339 $141,375 
Employee compensation and benefits69,011 84,318 
Provision for returns17,672 25,133 
Operating lease liabilities, current13,879 21,701 
Accrued other109,935 121,557 
Accrued liabilities$338,836 $394,084 
(1)
The Company's warranty obligation In the third quarter of fiscal year 2020, certain provisions for promotions, rebatesis recorded in accrued liabilities and other were reclassified to contra-assets within Accounts Receivable, net due to changes to distribution contracts, which resultednon-current liabilities in the incorporation of the "right-of offset" into the Company's standard contract template.

consolidated balance sheets. Changes in the warranty obligation which are includedduring Fiscal Years 2022 and 2021 were as a component of accrued liabilities in the consolidated balance sheets, are as follows:
(in thousands) March 28, 2020 March 30, 2019
Warranty obligation at beginning of year $17,984
 $9,604
Polycom warranty obligation (1)
 
 9,095
Warranty provision related to products shipped 18,736
 19,884
Deductions for warranty claims processed (21,333) (20,638)
Adjustments related to preexisting warranties (126) 39
Warranty obligation at end of year (2)
 $15,261
 $17,984
82

(in thousands)April 2, 2022April 3, 2021
Warranty obligation at beginning of year$17,384 $15,261 
Warranty provision related to products shipped17,780 21,112 
Deductions for warranty claims processed(25,207)(19,168)
Adjustments related to preexisting warranties8,754 179 
Warranty obligation at end of year$18,711 $17,384 

(1) Represents warranty obligation assumed upon completion of the Acquisition on July 2, 2018. Operating Leases
(in thousands)Balance Sheet ClassificationApril 2, 2022April 3, 2021
ASSETS
Operating right-of-use assets(1)
Other Assets$45,526 $40,177 
LIABILITIES
Operating lease liabilities, current(2)
Accrued Liabilities13,879 21,701 
Operating lease liabilities, long-termOther Liabilities42,210 35,105 
(2) Includes both short-term and long-term portion of warranty obligation; the prior table shows only the short-term portion included in accrued liabilities on the Company's consolidated balance sheet. The long-term portion is included in other long-term liabilities.

Operating Leases:

  Balance Sheet    
(in thousands) Classification March 28, 2020
 March 30, 2019
ASSETS      
Operating right-of-use assets(1)
 Other assets $44,226
 $
LIABILITIES      
Operating lease liabilities, current(2)
 Accrued liabilities $22,517
 $
Operating lease liabilities, long-term Other liabilities $35,144
 $
(1) During Fiscal Year 2020,2022 and Fiscal Year 2021, the Company made $24.2$24.3 million and $27.3 million, respectively, in payments for operating leases included within cash provided by operating activities in itsthe consolidated statements of cash flows.
(2) During Fiscal Year 2020,2022 and Fiscal Year 2021, the Company recognized $17.7$12.1 million and $13.7 million, respectively, in operating lease expense, net of $5.6 million and $5.4 million in sublease income, respectively, within itsthe consolidated statement of operations.


83
8.GOODWILL AND PURCHASED INTANGIBLE ASSETS

6.    GOODWILL AND PURCHASED INTANGIBLE ASSETS

Goodwill

During the fourth quarter of Fiscal Year 2020, the Company experienced a sustained decrease in its stock price and determined that it was more likely than not that the carrying value of the Company's reporting units exceeded their fair value. During the fourth quarter of Fiscal Year 2020, the Company made key changes to its executive management, which ultimately resulted in a change to the composition of its reportable segments and consequently a change from one to four reporting units – Headsets, Voice, Video, and Services (see Note 20). As a result of the quantitative impairment test performed on a one reporting unit basis, the Company recorded a goodwill impairment loss of $323.1 million due to changes in the estimate of its long-term future financial performance to reflect lower expectations for growth in revenue and earnings than previously estimated. Additionally, after the reallocation of goodwill to its four reporting units, the Company recorded an additional goodwill impairment loss of $47.8 million and $112.8 million to its Voice and Video reporting units, respectively. The fair value of the Company's reporting units was estimated using a discounted cash flow model (income approach) which used Level 3 inputs. The income approach included assumptions for, among others, forecasted revenue, operating income, and discount rates, all of which require significant judgment by management. These assumptions also consider the current industry environment and outlook, and the resulting impact on the Company's expectations for the performance of its business.

The changes in the carrying amount of goodwill allocated to the Company's reportingreportable segments for the year ended March 28, 2020 areis as follows:
(in thousands)Products Reportable SegmentServices Reportable SegmentTotal Consolidated
Balance as of April 2, 2022 and April 3, 2021(1)
$628,968 $167,248 $796,216 
(in thousands) Poly Reportable Segment Products Reportable Segment Services Reportable Segment Total Consolidated
Balance as of March 30, 2019 $1,278,380
 $
 $
 $1,278,380
Adjustments(1)
 1,517
     1,517
Impairment prior to re-segmentation (323,088) 
 
 (323,088)
Allocation due to re-segmentation (956,809) 789,561
 167,248
 
Impairment after re-segmentation 
 (160,593)   (160,593)
Balance as of March 28, 2020 $
 $628,968
 $167,248
 $796,216
(1) Goodwill is net of accumulated impairment losses of $427.2 million and $56.5 million related to the Products segment and Services segment, respectively.

(1) Represents measurement period adjustments recordedDuring the fourth quarters of Fiscal Year 2022 and 2021, the Company performed an initial assessment of qualitative factors to reflectdetermine whether the factsexistence of events and circumstances in existence aslead to a determination that it is more-likely-than-not that the fair value of a reporting unit is less than its carrying amount. After assessing the Acquisition date (see Note 4).totality of relevant events and circumstances, the Company determined that it is more-likely-than-not that the fair value of all reporting units exceed carrying value. Therefore, no further impairment testing was performed and no impairment charges were recognized.


Purchased Intangibles, net
Other Intangible Assets

Other intangible assets consistPurchased Intangibles, net consists primarily of existing technology, customer relationships, and trade namenames acquired in business combinations. During Fiscal Year 2020, all of the remaining in-process research and development was completed and reclassified to existing technology. Intangible assets with finite lives are reviewed for impairmentrecoverability whenever events or changes in circumstances indicate that the carrying amount of such assetsthe related asset group may not be recoverable. The fair value of the Company's Voice products asset group was estimated using a discounted cash flow model (income approach) which used Level 3 inputs. The income approach included assumptions for, among others, forecasted revenue, operating income, and discount rates, all of which require significant judgment by management. The Company compared the fair value of the Voice products asset group to its carrying value and determined the existing technology and customer relationships intangible assets and certain machinery and equipment to be completely impaired. As a result, the Company recorded anNo impairment of long-lived assets totaling $179.6 millioncharges were recognized in the fourth quarter of Fiscal Year 2020 within its Product segment, of which $174.2 million2022 and $5.4 million was classified as cost of revenues and operating expenses, respectively, on its consolidated statements of operations. Impairment of long-lived assets was comprised of $175.0 million of intangible assets and $4.6 million of machinery and equipment.in Fiscal Year 2021.


As of March 28, 2020April 2, 2022 and March 30, 2019,April 3, 2021, the carrying value of other intangible assets,purchased intangibles, excluding fully amortized assets and goodwill, is as follows:
April 2, 2022April 3, 2021
(in thousands)Gross Carrying ValueAccumulated AmortizationNet Carrying ValueWeighted Average Remaining Useful LifeGross Carrying ValueAccumulated AmortizationNet Carrying Amount
Existing technology$429,923 $(342,103)$87,820 1.4 years$427,123 $(277,071)$150,052 
Customer relationships240,024 (164,799)75,225 2.3 years240,024 (128,740)111,284 
Trade names/Trademarks115,600 (48,167)67,433 5.3 years115,600 (35,322)80,278 
Total intangible assets$785,547 $(555,069)$230,478 2.8 years$782,747 $(441,133)$341,614 
As of March 28, 2020 March 30, 2019  
(in thousands) Gross Carrying Amount Accumulated Amortization Net Carrying Amount Gross Carrying Amount Accumulated Amortization Net Carrying Amount Weighted Average Remaining Useful Life
Amortizing Assets              
Existing technology $427,123
 $(208,848) $218,275
 $566,881
 $(86,301) $480,580
 3.3 years
Customer relationships 240,024
 (84,506) 155,518
 245,481
 (36,245) 209,236
 4.0 years
Trade name/Trademarks 115,600
 (22,478) 93,122
 115,600
 (9,633) 105,967
 7.3 years
Non-amortizing assets              
In-process R&D 
 
 
 29,892
 
 29,892
 N/A
Total intangible assets $782,747
 $(315,832) $466,915
 $957,854
 $(132,179) $825,675
 4.3 years



Intangibles are amortized on a straight-line basis over the respective estimated useful lives of the assets. Amortization is charged to cost of salesrevenues and operating expenses in the Consolidated Statementconsolidated statements of Operations.operations. The Company recognized $183.7$113.9 million and $160.2$124.9 million of amortization expense in Fiscal Year 20202022 and Fiscal Year 2019,2021, respectively.

84


As of March 28, 2020,April 2, 2022, expected amortization expense for otherattributable to purchased intangible assets for each of the next five years and thereafter is as follows:

in thousandsAmount
2023$112,165 
202466,869 
202522,544 
202612,844 
202712,844 
Thereafter3,212 
Total$230,478 
in thousands Amount
2021 $124,893
2022 113,858
2023 111,232
2024 65,936
2025 21,688
Thereafter 29,308
  $466,915


85

9.COMMITMENTS AND CONTINGENCIES

7.     COMMITMENTS AND CONTINGENCIES

Future Minimum Lease Payments  

Future minimum lease payments under non-cancelable operating leases as of March 28, 2020April 2, 2022 were as follows:
(in thousands) 
Operating Leases (1)
(in thousands)
Operating Leases (1)
2021 $24,845
2022 21,468
2023 9,256
2023$15,185 
2024 4,020
202413,213
2025 2,356
20259,424
202620268,057
202720276,415
Thereafter 1,651
Thereafter10,802
Total lease payments $63,596
Total lease payments$63,096 
Less: Imputed interest(2)
 (5,935)
Less: Imputed interest(2)
(7,007)
Present value of lease liabilities $57,661
Present value of lease liabilities$56,089 
(1) The weighted average remaining lease term was 3.05.0 years as of March 28, 2020.April 2, 2022.
(2) The weighted average discount rate was 4.7%4.4% as of March 28, 2020.

Future minimum lease payments under non-cancelable operating leases as of March 30, 2019 were as follows(1):
(in thousands) Gross Minimum Lease Payments 
Sublease
Receipts
 Net Minimum Lease Payments
2020 18,882
 (5,238) 13,644
2021 17,883
 (5,481) 12,402
2022 15,239
 (5,645) 9,594
2023 5,800
 (1,160) 4,640
2024 1,281
 
 1,281
Thereafter 601
 
 601
Total minimum future rental payments 59,686
 (17,524) 42,162

April 2, 2022.
(1)
Amounts are based on ASC 840, Leases, and were superseded upon the adoption of ASC 842, Leases, on March 31, 2019 (See Note 3).

Unconditional Purchase Obligations

The CompanyCompany's off-balance sheet unconditional purchase obligations are comprised of third-party manufacturing, component purchases, and other general and administrative commitments.

We use several contract manufacturers to manufacture raw materials, components, and servicessubassemblies for our products through our supply and demand information that can cover periods up to 78 weeks. The contract manufacturers use this information to acquire components and build products. We also obtain individual components for our products from a wide variety of individual suppliers using a combination of purchase orders, supplier contracts, including annual minimum purchase obligations, and manufacturers. Duringopen orders based on projected demand information.

A substantial portion of the raw materials, components, and subassemblies used in our products are provided by our suppliers on a consignment basis. These consigned inventories are not recorded on our consolidated balance sheets until we take title to the raw materials, components, and subassemblies, which occurs when they are consumed in the production process. Prior to consumption in the production process, our suppliers bear the risk of loss and retain title to the consigned inventory. The agreements allow us to return parts in excess of maximum order quantities to the suppliers at the supplier’s expense. Returns for other reasons are negotiated with the suppliers on a case-by-case basis and to date have been immaterial. If our suppliers were to discontinue financing consigned inventory, it would require us to make cash outlays and we could incur expenses which, if material, could negatively affect our business and financial results.

As of April 2, 2022, the Company had off balance-sheet unconditional purchase obligations of $617.8 million, including third-party manufacturing and component purchases of $512.1 million net of consigned inventories of $51.8 million. We expect to consume unconditional purchase obligations in the normal course of business, net of an immaterial purchase commitments reserve. In certain instances, these agreements allow us the option to cancel, reschedule, and to manage manufacturing operations and general and administrative activities,adjust our requirements based on our business needs in partnering with our suppliers given the Company may enter into firm, non-cancelable, and unconditional purchase obligations for which amounts are not recorded on the consolidated balance sheets. As of March 28, 2020, the Company had outstanding off-balance sheet third-party manufacturing, component purchase, and other general and administrative commitments of $344.5 million.current environment.

Other Guarantees and Obligations

In the ordinary course of business, the Company may provide indemnifications of varying scope and terms to customers, vendors, lessors, business partners, purchasers of assets or subsidiaries and other parties with respect to certain matters, including, but not limited to, losses arising out of the Company's breach of agreements or representations and warranties made by the Company, services to be provided by the Company, intellectual property infringement claims made by third parties or, with respect to the sale of assets of a subsidiary, matters related to the Company's conduct of business and tax matters prior to the sale. From time to time, the Company indemnifies customers against combinations of loss, expense, or liability arising from various triggering events relating to the sale and use of its products and services.

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In addition, the Company also provides indemnification to customers against claims related to undiscovered liabilities, additional product liability, or environmental obligations. The Company has also entered into indemnification agreements with its directors, officers, and certain other personnel that will require the Company, among other things, to indemnify them against certain liabilities that may arise by reason of their status or service as directors or officers of the Company or certain of its affiliated entities. The Company maintains director and officer liability insurance, which may cover certain liabilities arising from its obligation to indemnify its directors, officers, and certain other personnel in certain circumstances. It is not possible to determine the aggregate

maximum potential loss under these agreements due to the limited history of prior claims and the unique facts and circumstances involved in each particular claim. Such indemnification obligations might not be subject to maximum loss clauses. Historically, the Company has not incurred material costs as a result of obligations under these agreements and it has not accrued any liabilities related to such indemnification obligations in the consolidated financial statements.

As of April 2, 2022, the Company had $28.7 million in off balance-sheet contractual obligations related to advisory services performed in connection with the Merger Agreement which are contingent upon the close of the Merger.

Claims and Litigation

On October 12, 2012, GN Netcom, Inc. (“GN”) filed a complaint against the Company in the United States District Court for the District of Delaware (“Court”), alleging violations of Sections 1 and 2 of the Sherman Act, Section 3 of the Clayton Act, and tortious interference with business relations in connection with the Company’s distribution of corded and wireless headsets. GN sought injunctive relief, total damages in an unspecified amount. GN generally alleged that the Company’s alleged exclusive dealing arrangements with certain distributors stifled competition in the relevant market. In July 2016, the Court issued a sanctions order against Plantronics in the amount of approximately $4.9 million for allegations of spoliation of evidence. Plantronics paid that award shortly thereafter. The case was tried to a jury in October 2017, resulting in a verdict in favor of the Company. GN filed a motion for new trial in November 2017, and that motion was denied by the Court in January 2018. GN filed a notice of intent to appeal both the denial of the new trial motion and the Court’s July 2016 spoliation order. In July 2019, the appellate court denied GN’s request for default judgment but granted a new trial to include certain excluded testimony of one witness. The retrial is scheduled for September 2020. The claims are the same as those tried in the original trial of this matter in October 2017.

In September 2018, Mr. Phil Shin filed on behalf of himself and others similarly situated, a purported Class Action Complaint in the United States District Court of the Northern District of California alleging violations of various federal and state consumer protection laws in addition to unfair competition and fraud claims in connection with the Company’s BackBeat FIT headphones. In January 2020, the Court approved settlement of the matter.

In January23, 2018, FullView, Inc. filed a complaint in the United States District Court of the Northern District of California against Polycom, Inc. alleging infringement of two patents and thereafter filed a similar complaint in connection with the same patents in Canada. In April 2019,Polycom thereafter filed an inter partes reexamination ("IPR") of one of the patents, which was then appealed to Federal Circuit rendered its opinion affirmingCourt. Litigation in both matters in the United States and Canada, respectively, were stayed pending the results of that appeal. Polycom also filed an IPR of the second patent and the U.S. Patent Trial and Appeal Board (“PTAB”) opinion denying inter partes reexamination filed by Polycom. In July, 2019, the PTAB denied institution of the IPR of the second patent.petition. FullView also initiated arbitration proceedings under a terminated license agreement with Polycom alleging that Polycom had failed to pay certain royalties due under that agreement. The arbitration panel awarded an immaterial amount to FullView. FullView filed itsa First Amended Complaint in November 2019. The Company Answered and filed a Motion to Dismiss and Strike Plaintiff’s Fraudulent Concealment and Tolling. In March 2020, FullView filed its Motion for Leave to File a Second Amended Complaint and Polycom filed a motion to dismiss. The Court granted Polycom's partial motion to dismiss without prejudice and invalidated one of the Company an opposition.patents in suit and granted FullView's motion of validity on the second patent. Litigation on this remaining patent is ongoing.


InOn June 21, 2018, directPacket Research Inc. filed a complaint alleging patent infringement by Polycom, Inc. in the United States District Court for the Eastern District of Virginia, Norfolk Division. In July 2019, theThe Court granted Polycom’s Motion to Transfer Venue to the Northern District of California. PetitionsPolycom filed petitions for Inter Partes ReviewIPR of the asserted patents which were filedgranted by Polycom in June 2019.the PTAB. The U.S. Patent Trial and Appeal Board granted institution of proceedings on all three patents in January 2020. That same month, the District Court matter was stayed the case pending resolution of the IPRs.

After oral argument, the PTAB issued final written decisions invalidating two of the asserted patents. The remaining claims of the third patent were unasserted against the Company. DirectPacket appealed the PTAB decision regarding the '588 patent and Polycom appealed the PTAB's decision on the '978 patent to the United States Court of Appeals for the Federal Circuit. On December 13, 2021, the Court issued an affirmance of the decision regarding the invalidity of all asserted claims of the ‘978 patent. On January 27, 2022, the Court vacated the PTAB’s finding that certain claims were invalid as obvious and remanded the case for further proceedings at the PTAB. The PTAB agreed with Polycom that additional briefing is needed to decide the issue of invalidity in light of the Federal Circuit’s revised claim construction. The district court case remains stayed pending the PTAB decision.
In
On November 15, 2019, Felice Bassuk, individually and on behalf of others similarly situated, filed a complaint against Plantronics,the Company, its former CEO, Joseph Burton, its CFO, Charles Boynton, and its former CFO, Pamela Strayer, alleging various securities law violations. The Company disputes the allegations. The Court appointed lead plaintiff and lead counsel and renamed the action In“In re Plantronics, Inc. Securities Litigation” inLitigation” on February 13, 2020. Plaintiffs filed the amended complaint on June 5, 2020 and the Company filed a Motion to Dismiss the Amended Complaint on August 7, 2020. The hearing scheduled for January 13, 2021 was vacated and on March 29, 2021, the Court issued its order granting the Company’s motion to dismiss, but allowing the Plaintiffs leave to amend their complaint. The Plaintiff filed its second amended complaint on June 22, 2021 and the Company filed its Motion to Dismiss on September 7, 2021. The court is expected to rule based on the briefs without a hearing and the parties are awaiting the court's ruling.

InOn December 17, 2019, Cisco Systems, Inc. filed a First Amended Complaint for Trade Secret Misappropriation against Plantronics, Inc. and certain individuals which amends a previously filed complaint against certain other individuals. The Company disputes the allegations. The Company filed a Motion to Dismiss which wasand the Court granted the Motion with leave to amend foras to defendants He, Chung and Chung,Williams, granted asthe Motion to Compel Arbitration for defendant Williams and granted in part and denied in part asthe Motion to Dismiss by defendants Puorro and Plantronics.
In Januarythe Company. Cisco filed an Amended Complaint and the defendants moved to dismiss or strike portions of the Amended Complaint. The Court granted in part and denied in part the Motion to Dismiss. On September 10, 2020, Castlemorton Wireless, LLCthe Company filed a ComplaintMotion for Protective Order and a Motion to Strike and Challenge the Sufficiency of Cisco’s Trade Secret Disclosure. On December 21, 2020, the Court granted in part and denied in part such Motions. On December 30, 2020, Cisco filed a motion for leave to file a Motion for Reconsideration. On January 11,
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2021 the Company filed its opposition. The Court issued its Case Management and Pretrial order setting a settlement conference which occurred on April 1, 2021. During such mediation conference, the parties were unable to reach settlement. The Texas arbitration proceeding between Mr. Williams and Cisco was settled pursuant to an agreement by the parties, and Mr. Williams was dismissed with prejudice from both that proceeding and from the district court action. On August 13, 2021, Mr. He settled with Cisco pursuant to which he will be permanently enjoined and forever prohibited from receiving, using, and/or distributing Cisco Confidential Business Information except in limited circumstances. Discovery is ongoing.

On July 22, 2020, Koss Corporation filed a complaint alleging patent infringement by Plantronicsthe Company and Polycom, Inc. in the United States District Court for the Western District of Texas, Waco Division. The Company answered the Complaint on October 1, 2020 disputing the claims. On December 18, 2020, the Company filed its Answer anda Motion to Transfer Venue to the Northern District of California which was granted on May 20, 2021. On November 1, 2021, the Company filed a Motion to Dismiss the suit with the District Court on the grounds of non-patentable subject matter. The Court will rule based on the briefs without a hearing and the parties are awaiting the Court's ruling.

As of the date of this Annual Report on Form 10-K, five purported stockholders have commenced separate actions against the Company and its directors related to the Merger. Those cases are: Stein v. Plantronics, Inc., et al., Civil Action No. 22-cv-03574, filed in March 2020 which Castlemorton opposed.the United States District Court for the Southern District of New York on May 3, 2022; Whitfield v. Plantronics, Inc., et al., Civil Action No. 22-cv-02583, filed in the United States District Court for the Eastern District of New York on May 5, 2022; Vicknair v. Plantronics, Inc., et al., Civil Action No. 1:22-cv-02753, filed in the United States District Court for the Eastern District of New York on May 11, 2022; Justice, II v. Plantronics, Inc., et al., No. 2:22-cv-01861, filed in United States District Court for the Eastern District of Pennsylvania on May 12, 2022; and Hansen v. Plantronics, Inc., et al., Civil Action No. 5:22-cv-02989-VKD, filed in the United States District Court for the Northern District of California on May 20, 2022. We refer to the complaints referenced in this paragraph collectively as the “Complaints.” The hearingComplaints assert claims against all defendants under Section 14(a) of the Exchange Act and Rule 14a-9 promulgated thereunder, and against the individual defendants under Section 20(a) of the Exchange Act for alleged “control person” liability, with respect to allegedly false or misleading statements in the Company’s preliminary proxy statement filed on May 2, 2022 and/or the Company’s definitive proxy statement filed on May 17, 2022. The Complaints seek, among other relief (1) to enjoin defendants from consummating the Merger; (2) to rescind the Merger or recover damages, if the Merger is pending.completed; (3) to require the individual defendants to issue a revised proxy statement; (4) declaratory relief; and (5) attorneys’ fees and costs.

In addition to the specific matters discussed above, the Company is involved in various legal proceedings and investigations arising in the normal course of conducting business. Where applicable, in relation to the matters described above, the Company has accrued an amount that reflects the aggregate liability deemed probable and estimable, but this amount is not material to the Company's financial condition, results of operations, or cash flows. The Company is not able to estimate an amount or range of any reasonably possible loss, including in excess of any amount accrued, because of the preliminary nature of many of these proceedings, the difficulty in ascertaining the applicable facts relating to many of these proceedings, the variable treatment of claims made in many of these proceedings, and the difficulty of predicting the settlement value of many of these proceedings.

However, based upon the Company's historical experience, the resolution of these proceedings is not expected to have a material effect on the Company's

financial condition, results of operations or cash flows. The Company may incur substantial legal fees, which are expensed as incurred, in defending against these legal proceedings.


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10.8. DEBT

The estimated fair value and carrying value of the Company's outstanding debt as of March 28, 2020April 2, 2022 and March 30, 2019April 3, 2021 were as follows:
(in thousands)April 2, 2022April 3, 2021
4.75% Senior Notes$494,737 $493,985 
5.50% Senior Notes— 478,807 
Term Loan Facility1,005,546 1,002,079 
 March 28, 2020 March 30, 2019
(in thousands)Fair Value Carrying Value Fair Value Carrying Value
5.50% Senior Notes$359,140
 $495,409
 $503,410
 $493,959
Term loan facility$852,942
 $1,126,285
 $1,152,044
 $1,146,842


As of March 28, 2020,April 2, 2022, and March 30, 2019,April 3, 2021, the net unamortized discount premium and debt issuance costs on the Company's outstanding debt were $25.1$16.5 million and $31.0$22.6 million, respectively.

4.75% Senior Notes

On March 4, 2021, the Company issued $500.0 million aggregate principal amount of 4.75% Senior Notes. The 4.75% Senior Notes mature on March 1, 2029 and bear interest at a rate of 4.75% per annum, payable semi-annually on March 1 and September 1 of each year, commencing on September 1, 2021. The Company received proceeds of $493.9 million from issuance of the 4.75% Senior Notes, net of issuance costs of $6.1 million, which are presented in the consolidated balance sheets as a reduction to the outstanding amount payable and are being amortized to interest expense using the straight-line method, which approximates the effective interest method for this debt, over the term of the 4.75% Senior Notes. A portion of the proceeds was used to repay the outstanding principal of the 5.50% Senior Notes on May 17, 2021.

The Company may redeem all or part of the 4.75% Senior Notes, upon not less than a 15-day or more than a 60-day notice, however, the applicable redemption price will be determined as follows:

Redemption Period Requiring Payment of:
Redemption Up To 40% Using Cash Proceeds From An Equity Offering (3)
Make-Whole (1)
Premium (2)
DateSpecific Price
4.75% Senior NotesPrior to March 1, 2024On or after March 1, 2024Prior to March 1, 2024104.75%
(1) If the Company redeems the notes prior to the applicable date, the price is principal plus a make-whole premium, which means, the greater of (i) 1.0% of the principal or (ii) the excess of the present value of the redemption price at March 1, 2024 plus interest through March 1, 2024 over the principal amount.
(2) If the Company redeems the notes on or after the applicable date, the price is principal plus a premium which declines over time, as specified in the applicable indenture, together with accrued and unpaid interest.
(3) If the Company redeems the notes prior to the applicable date with net cash proceeds of one or more equity offerings, the price is equal to the amount specified above, together with accrued and unpaid interest, subject to a maximum redemption of 40% of the aggregate principal amount of the respective note being redeemed and at least 50% of the aggregate principal amount remains outstanding immediately after any such redemption (unless the notes are redeemed or repurchased substantially concurrently).

In addition, upon the occurrence of certain change of control triggering events, the Company may be required to repurchase the 4.75% Senior Notes, at a price equal to 101% of their principal amount, plus accrued and unpaid interest to the date of repurchase. The 4.75% Senior Notes contain restrictive covenants that, among other things, limit the ability of the Company and its restricted subsidiaries to incur or guarantee additional indebtedness, make certain investments and other restricted payments, transfer and sell assets, create liens, enter into transactions with affiliates, and engage in mergers, consolidations, or sales of assets.

5.50% Senior Notes

In May 2015, the Company issued $500.0 million aggregate principal amount of 5.50% Senior Notes. The 5.50% Senior Notes mature on May 31, 2023, and bear interest at a rate of 5.50% per annum, payable semi-annually on May 15 and November 15 of each year, commencing on November 15, 2015. The Company received net proceeds of $488.4 million from issuance of the 5.50% Senior Notes, net of issuance costs of $11.6 million, which are presented in itsthe consolidated balance sheetsheets as a reduction to the outstanding amount payable and are being amortized to interest expense using the effective interest method, over the term of the 5.50% Senior Notes.Notes using the straight-line method, which approximates the effective interest method for this debt. A portion of the proceeds was used to repay all then-outstanding amounts under the Company's revolving line of credit agreement with Wells Fargo Bank and the remaining proceeds were used primarily for share repurchases.

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The fair value
On May 17, 2021, the Company used a portion of the proceeds from the 4.75% Senior Notes to redeem the outstanding principal and accrued interest of the 5.50% Senior Notes was determined based on inputs that were observable in the market, including the trading price of the 5.50% Senior Notes when available (Level 2).

The Company may redeem all or a part of the 5.50% Senior Notes, upon not less than a 30-day or more than a 60-day notice; however, the applicable redemption price will be determined as follows:
Redemption Period Requiring Payment of:
Redemption Up To 35% Using Cash Proceeds From An Equity Offering (3):
Make-Whole (1)
Premium (2)
DateSpecified Price
5.50% Senior NotesPrior to May 15, 2018On or after May 15, 2018Prior to May 15, 2018105.50%
(1) $493.9 millionIf the Company redeems the notes prior to the applicable date, the price is principal plus a make-whole premium equal to the present value of the remaining scheduled interest payments as described in the applicable indenture, together with accrued and unpaid interest..
(2) If the Company redeems the notes on or after the applicable date, the price is principal plus a premium which declines over time as specified in the applicable indenture, together with accrued and unpaid interest.
(3) If the Company redeems the notes prior to the applicable date with net cash proceeds of one or more equity offerings, the price is equal to the amount specified above, together with accrued and unpaid interest, subject to a maximum redemption of 35% of the aggregate principal amount of the respective note being redeemed.Term Loan Facility

In addition, upon the occurrence of certain change of control triggering events, the Company may be required to repurchase the 5.50% Senior Notes, at a price equal to 101% of their principal amount, plus accrued and unpaid interest to the date of repurchase. The 5.50% Senior Notes contain restrictive covenants that, among other things, limit the Company's ability to create certain liens and enter into sale and lease-back transactions; create, assume, incur, or guarantee additional indebtedness of its subsidiaries without such subsidiary guaranteeing the 5.50% Senior Notes on an unsecured unsubordinated basis; and consolidate or merge with, or convey, transfer or lease all or substantially all of the assets of the Company and its subsidiaries to, another person.

Credit Facility Agreement

In connection with the acquisition of Polycom Acquisition completed on July 2, 2018, the Company entered into a Credit Agreement with Wells Fargo Bank, National Association, as administrative agent, and the lenders party thereto (the “Credit Agreement”Agreement.”). The Credit Agreement replaced the Company’s prior revolving credit facility in its entirety. The Credit Agreement provides for (i) a revolving credit facility with an initial maximum aggregate amount of availability of $100 million that matures in July 2023 and (ii) a $1.275 billion term loan facility priced at LIBOR plus 2.50% due in quarterly principal installments commencing on the last business day of March, June, September and December beginning with the first full fiscal quarter ending after the closing date under the Credit

Agreement for the aggregate principal amount funded on the closing date under the Credit Agreement multiplied by 0.25% (subject to prepayments outlined in the Credit Agreement) and all remaining outstanding principal due at maturity in July 2025. The Company has paid the full amount of term debt principal due prior to maturity. The Company borrowed the full amount available under the term loan facility of $1.245 billion, net of approximately $30 million of discounts and issuance costs which are being amortized to interest expense over the term of the Credit Agreement using the straight-line method, which approximates the effective interest method for this debt. The proceeds from the initial borrowing under the Credit Agreement were used to finance the Acquisitionacquisition of Polycom, to refinance certain debt of Polycom and to pay related fees, commissions and transaction costs. The Company has additional borrowing capacity under the Credit Agreement through the revolving credit facility, which could be used to provide ongoing working capital and capital for other general corporate purposes of the Company and its subsidiaries. The Company’s obligations under the Credit Agreement are currently guaranteed by Polycom and will from time to time be guaranteed by, subject to certain exceptions, any domestic subsidiaries that may become material in the future. Subject to certain exceptions, the Credit Agreement is secured by first-priority perfected lienslien on, and security interests in, substantially all of the personal property of the Company and each subsidiary guarantor and will from time to time also be secured by certain material real property that the Company or any subsidiary guarantor may acquire. Borrowings under the Credit Agreement bear interest due on a quarterly basis at a variable rate equal to (i) LIBOR plus a specified margin, or (ii) the base rate (which is the highest of (a) the prime rate publicly announced from time to time by Wells Fargo Bank, National Association, (b) the federal funds rate plus 0.50% or (c) the sum of 1% plus one-month LIBOR) plus a specified margin. The Company must also pay (i) an unused commitment fee ranging from 0.200% to 0.300% per annum of the average daily unused portion of the aggregate revolving credit commitments under the Credit Agreement, and (ii) a per annum fee equal to (a) for each performance standby letter of credit outstanding under the Credit Agreement with respect to non-financial contractual obligations, 50% of the applicable margin over LIBOR under the revolving credit facility in effect from time to time multiplied by the daily amount available to be drawn under such letter of credit, and (b) for each other letter of credit outstanding under the Credit Agreement, the applicable margin over LIBOR under the revolving credit facility in effect from time to time multiplied by the daily amount available to be drawn under such letter of credit.

On February 20, 2020,December 29, 2021, the Company entered into an Amendment No. 23 to Credit Agreement (the “Amendment”(“Amendment No. 3”) by and among the Company, the financial institutions party thereto as lenders, and Wells Fargo Bank, National Association, as administrative agent (in such capacity, the “Agent”). Theagent. Amendment No. 3 amended the Credit Agreement, as previously amended, to (i) increase the maximum Secured Net Leverage Ratio (as(as defined in the Credit Agreement) permitted under the Credit Agreement to 3.75 to 1.00 as of the end of any fiscal quarter ending during the period beginning on January 2, 2022 through December 26, 202031, 2022 and to 3.00 to 1.00 as of the end of any fiscal quarter ending thereafter, and (ii) decreaseexcept that the minimum Interest Coveragemaximum Secured Net Leverage Ratio shall be deemed to be 3.00 to 1.00 at all times for purposes of determining pro forma compliance with each Specified Pro Forma Financial Covenant Test (as defined in the Credit Agreement) required under the Credit Agreement to 2.25 to 1.00 through December 26, 2020 and 2.75 to 1.00 thereafter..

Additionally, the Amendment No. 3 modified the calculation of the Secured Net Leverage Ratio and the Interest Coverage Ratio solely for purposes of determining compliance with SectionsSection 7.11(a) and 7.11(b) of the Credit Agreement to (i) calculate the Secured Net Leverage Ratio net of the aggregate amount of unrestricted cash and Cash Equivalents (as defined in the Credit Agreement) on the balance sheet of the Company and its Restricted Subsidiaries (as defined in the Credit Agreement) as of the date of calculation up to an amount equal to $150,000,000 and (ii) solely for purposes of any fiscal quarter ending from December 29, 2019between January 2, 2022 through December 26, 2020, increase31, 2022 by amending the cap on Expected Cost Savings (as defined in the Credit Agreement) in determiningdefinition of Consolidated EBITDA (as defined into (a) limit the Credit Agreement)aggregate amount added back pursuant to clause (vii) thereof (relating to certain acquisition expenses) to the greater of (A) 20%$30,000,000 and 10% of Consolidated EBITDA for such Measurement Period (as defined in the Credit Agreement) (calculated before giving effect to any such Expected Cost Savingsexpenses to be added back pursuant to such clause (a)(ix)(vii) for such Measurement Period), (b) limit the aggregate amount added back pursuant to clause (vii) thereof in respect of integration expenses related to the definitionPolycom Acquisition (as defined in the Credit Agreement) to $30,000,000, and (c) limit the aggregate amount added back pursuant to clause (viii) thereof (relating to certain non-recurring or unusual items reducing consolidated net income) to the greater of $30,000,000 and 10% of Consolidated EBITDA) and (B)(x)EBITDA for the period from December 29, 2019 through March 28, 2020, $121,000,000, (y)such Measurement Period (calculated before giving effect to any such items to be added back pursuant to such clause (viii) for the period from March 29, 2020 through June 27, 2020, $107,000,000 and (z) for the period from June 28, 2020 through December 26, 2020, $88,000,000.such Measurement Period).

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The financial covenants under the Credit Agreement, described aboveas amended, are for the benefit of the revolving credit lenders only and do not apply to any other debt of the Company. The Credit Agreement asloalso contains various other restrictions and covenants, some of which have become more stringent over time, including restrictions on our, and certain of our subsidiaries, ability to consolidate or merge, create liens, incur additional indebtedness, dispose of assets, consummate acquisitions, make investments, and pay dividends and other distributions. The Company has the unilateral ability to terminate the revolving line of credit such that the financial covenants described above are no longer applicable. The Credit Agreement also contains customary events of default. If an event of default under the Credit Agreement occurs and is continuing, then the lenders may declare any outstanding obligations under the Credit Agreement to be immediately due and payable; provided, however, that the occurrence of an event of default as a result of a breach of a financial covenant under the Credit Agreement does not constitute a default or event of default with respect to any term facility under the Credit Agreement unless and until the required revolving lenders shall have terminated their revolving commitments and declared all amounts outstanding under the revolving credit facility to be due and payable. In addition, if the Company, any subsidiary guarantor or, with certain exceptions, any other subsidiary becomes the subject of voluntary or involuntary proceedings under any bankruptcy, insolvency or similar law, then any outstanding obligations under the Credit Agreement will automatically become immediately due and payable. Loans outstanding under the Credit Agreement will bear interest at a rate of 2.00% per annum in excess of the otherwise applicable rate (i) while a payment or bankruptcy event of default exists or (ii) upon

the lenders’ request, during the continuance of any other event of default. As of March 28, 2020,April 2, 2022, the Company was in compliance with theall financial covenants.

The Company may prepay the loans and terminate the commitments under the Credit Agreement at any time without penalty. Additionally, the Company is subject to mandatory debt repayments five business days after the filing of its consolidated financial statements for any annual period in which the Company generates excess cash asExcess Cash (as defined byin the Credit Agreement.Agreement). In accordance with the terms of the Credit Agreement, the Company did not generate excess cashExcess Cash during Fiscal Year 2020Years 2022 or 2021 and therefore is not required to make any debt repayments in Fiscal Year 2021. 2022. During Fiscal Year 2020,2022, the Company prepaid $25 milliondid not prepay any aggregate principal amount of the term loan facility and did not incur any prepayment penalties. The Company recorded an immaterial loss of extinguishment on the prepayment, which is included in Interest Expense of the Company's Consolidated Statements of Operations.facility. As of March 28, 2020,April 2, 2022, the Company had 54 letters of credit outstanding under the revolving credit facility for a total of $1.0$2.5 million.

Under the terms of the Merger Agreement, from the date of the Merger Agreement to the termination or consummation of the Merger, Poly is restricted in its ability to drawdown or incur additional indebtedness, under certain conditions, without the prior written consent of HP.
11.
9. RESTRUCTURING AND OTHER RELATED CHARGES

Summary of Restructuring Plans

Fiscal Year 2020 restructuring plans2022 Restructuring Plan

During the Fiscal Year 2020,2022, the Company committed to additional actions to rationalize post-Acquisition operations and costsreduce expenses to align the Company's cost structure to currentenable strategic investments in revenue expectations.growth. The costs incurred to date under these plansthis plan include severance benefits related to headcount reductions in the Company's global workforce and facility related charges due to the closure or consolidation of offices.

Fiscal Year 2021 Restructuring Plan

During Fiscal Year 2021, the Company committed to additional actions to reduce expenses and align its overall cost structure to better align with projected revenue levels as well as reorganize its executive management to align to its new Chief Executive Officer's management structure. The costs incurred to date under this plan include severance benefits related to headcount reductions in the Company's global workforce and facility related charges due to the closure or consolidation of leased offices.

Legacy Restructuring Plans

In connection with the Polycom acquisition, in Fiscal Years 2019 and 2020 the Company initiated actions to rationalize post-acquisition operations and realign its cost structure. These actions included streamlining the global workforce, closure or consolidation of leased offices asset impairments associated withand distribution centers, consumer product portfolio optimization efforts, and other costs associated with legal entity rationalization.

Fiscal Year 2019 restructuring plans
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Table of Contents
During the Fiscal Year 2019, the Company initiated post-Acquisition restructuring plans to realign the Company's cost structure, including streamlining the global workforce, consolidation of certain distribution centers in North America, and reduction of redundant legal entities, in order to take advantage of operational efficiencies following the Acquisition. The costs incurred to date under these plans have primarily comprised of severance benefits from reduction in force actions, facilities related actions initiated by management, and legal entity rationalization.


The following table summarizes the restructuring and other related charges recognized in the Company's consolidated statements of operations:
 Fiscal Year EndedFiscal Year Ended
(in thousands) March 28, 2020 March 30, 2019 March 31, 2018(in thousands)April 2, 2022April 3, 2021March 28, 2020
Severance $29,777
 $25,033
 $1,972
Severance$20,539 $26,467 $29,777 
Facility 3,247
 2,241
 37
Facility(694)3,274 3,247 
Other (1)
 10,207
 5,420
 16
Other (1)
5,436 3,803 10,207 
Non-cash asset impairment and (gain)/loss on sale of assets 10,946
 
 426
Total cash chargesTotal cash charges25,281 33,544 43,231 
Non-cash charges (2)
Non-cash charges (2)
9,656 15,160 10,946 
Total restructuring and other related charges $54,177 $32,694 $2,451Total restructuring and other related charges$34,937 $48,704 $54,177 
(1) Other costs primarily represent associated legal and advisory services.
(2) Non-cash charges primarily represent accelerated depreciation due to the closure or consolidation of facilities.

The following table summarizes the Company's restructuring liabilities during Fiscal Year 2022:
As of April 3, 2021
Accruals (1)
Cash PaymentsAs of April 2, 2022
Fiscal Year 2022 Plan
Severance$— $21,091 $(17,422)$3,669 
Facility— — — — 
Other— 5,464 (5,379)85 
Total Fiscal Year 2022 Plan— 26,555 (22,801)3,754 
Fiscal Year 2021 Plan
Severance$6,039 $(701)$(4,835)$503 
Facility913 (108)(388)417 
Other186 (28)(158)— 
Total Fiscal Year 2021 Plan7,138 (837)(5,381)920 
Legacy Plans
Severance1,222 149 (1,041)330 
Facility3,281 (586)(2,470)225 
Other— — — — 
Total Legacy Plans4,503 (437)(3,511)555 
 Severance7,261 20,539 (23,298)4,502 
 Facility4,194 (694)(2,858)642 
 Other186 5,436 (5,537)85 
Total$11,641 $25,281 $(31,693)$5,229 
(1) Excludes non-cash charges of $9.7 million recorded in restructuring and other related charges in the year ended March 28, 2020:consolidated statements of operations for Fiscal Year 2022.
 As of March 30, 2019
Adoption of ASC 842 (1)
ChargesPaymentsAs of March 28, 2020
FY 2020 Plans     
Severance$
$
$29,621
$(22,146)$7,475
Facility

3,247
(746)2,501
Other

10,100
(8,479)1,621
Total FY 2020 Plans

42,968
(31,371)11,597
FY2019 Plans     
Severance5,889

156
(5,898)147
Facility7,376
(7,376)


Other10

107

117
Total FY 2019 Plans13,275
(7,376)263
(5,898)264
 Severance5,889

29,777
(28,044)7,622
 Facility7,376
(7,376)3,247
(746)2,501
 Other10

10,207
(8,479)1,738
Grand Total$13,275
$(7,376)$43,231
$(37,269)$11,861

(1) Includes adjustments to facilities-related liabilities upon adoption of ASC 842, Leases.

10.    STOCK PLANS AND STOCK-BASED COMPENSATION
12
.
STOCK PLANS AND STOCK-BASED COMPENSATION

2003 Stock Plan
 
On May 5, 2003, the Board of Directors ("Board") adopted the Plantronics, Inc. 2003 Stock Plan ("2003 Stock Plan") which was approved by the stockholders inon June 27, 2003. The 2003 Stock Plan, which will continue in effect until terminated by the Board, allows for the issuance of the Company's common stock through the granting of non-qualified stock options, restricted stock, restricted stock units, and performance shares with performance-based conditions on vesting.  As of March 28, 2020,April 2, 2022, there have been 18,400,00021,400,000 shares of common stock (which number is subject to adjustment in the event of stock splits, reverse stock splits, recapitalization or certain corporate reorganizations) cumulatively reserved since inception of the 2003 Stock Plan for issuance to employees, non-employee directors, and consultants of the Company. The Company settles stock option exercises, grants of restricted stock, and releases of vested restricted stock units with newly issued common shares.
 
92

The exercise price of stock options may not be less than 100% of the fair market value of the Company's common stock on the date of grant. The term of an option may not exceed 7seven years from the date it is granted. Stock options granted to employees vest over a three-year period and stock options granted to non-employee directors vest over a four-yearfour year period.

Restricted stock ("RSAs") and restricted stock units under the Company's share-based plans("RSUs") are granted to directors, executives, and employees. The estimated fair value of the restricted stock and restricted stock unit grants is determined based on the fair market pricevalue of Plantronicsour common stock on the date of grant. Restricted stockRSAs and restricted stock unitsRSUs granted to employees generally vest over a three-yearthree -year period and to non-employee directors over a one-yearone year period.


Performance-based restricted stock units ("PSUs") are granted to vice presidents and executives of the Company and contain a market condition based on Total Shareholder Return ("TSR"TSR."). The Leadership Development and Compensation ("LD&C") Committee of the Board sets a target and maximum value that each Executiveexecutive could earn based on an annual comparison of the total stockholder return on the Company's common stock against the iShares S&P North American Tech-Multimedia Networking Index ("Index"), an index the LD&C Committee determined appropriate to compare to the total stockholder return on its stock. Performance sharesPSUs will be delivered in common stock over the vesting period of three-yearsthree years based on the Company’s actual performance compared to the target performance criteria. Awards granted prior to May 6, 2019 may equal from zero percent (0%) to one hundred fifty percent (150%)150% of the target award, and awards granted subsequent to May 6, 2019 may equal from zero percent (0%) to two hundred percent (200%)200% of the target award. The fair value of a performance share with a market conditionPSUs is estimated on the grant date of award using a Monte Carlo simulation model to estimate the total return ranking of the Company’s stock among the Index companies over each performance period.

At March 28, 2020,April 2, 2022, options to purchase 351,695 44,000 shares of common stock and 2,332,4403,158,855 shares of unvested restricted stock and restricted stock units were outstanding. There were 2,751,8273,125,877 shares available for future grant under the 2003 Stock Plan.

2020 Inducement Equity Incentive Plan

On September 14, 2020, the Board adopted the 2020 Inducement Equity Incentive Plan (the "Inducement Plan.") The 2020 Inducement Plan, which will continue in effect until terminated by the Board, allows for the issuance of the Company's common stock through the granting of non-statutory stock options, restricted stock, restricted stock units, and performance shares with performance-based conditions on vesting. As of April 2, 2022, there have been 1,000,000 shares of common stock cumulatively reserved since inception of the Inducement Plan for issuance to employees, non-employee directors, and consultants of the Company. The Company settles stock option exercises, grants of restricted stock, and release of vested restricted stock units with newly issued common stock.

The exercise price of stock options may not be less than 100% of the fair market value of the Company's common stock on the date of grant. The term of an option may not exceed seven years from the date it is granted. Stock options granted to employees vest over a three year period and stock options granted to non-employee directors vest over a four year period.

RSAs and RSUs are granted to directors, executives, and employees. The estimated fair value of the restricted stock and restricted stock unit grants is determined based on the fair market value of our common stock on the date of grant. RSAs and RSUs granted to employees generally vest over a three year period and to non-employee directors over a one year period.

PSUs are granted to vice presidents and executives of the Company and contain a market condition based on TSR. The LD&C Committee of the Board sets a target and maximum value that each executive could earn based on an annual comparison of the total stockholder return on the Company's common stock against the Index, an index the Committee determined appropriate to compare to the total stockholder return on its stock. PSUs will be delivered in common stock over the vesting period of three years based on the Company’s actual performance compared to the target performance criteria. Awards granted subsequent to May 6, 2019 may equal from zero percent (0%) to 200% of the target award. The fair value of PSUs is estimated on the grant date of award using a Monte Carlo simulation model to estimate the total return ranking of the Company’s stock among the Index companies over each performance period.

At April 2, 2022, there were no options granted to purchase shares of common stock and 271,601 shares of unvested restricted stock and restricted stock units outstanding. There were 601,000 shares available for future grant under the 2003 StockInducement Plan.
93


2002 ESPPEmployee Stock Purchase Plan ("ESPP")
 
On June 10, 2002, the Board adopted the 2002 Employee Stock Purchase Plan ("ESPP"),ESPP, which was approved by the stockholders on July 17, 2002, to provide eligible employees with an opportunity to purchase the Company's common stock through payroll deductions. The ESPP qualifies as an employee stock purchase plan under Section 423 of the Internal Revenue Code. Under the ESPP, which is effective until terminated by the Board, the purchase price of the Company's common stock is equal to 85% of the lesser of the closing price of the common stock on (i) the first day of the offering period or (ii) the last day of the offering period. Each offering period is six months long. There were 736,184, 138,133,468,553, 822,748, and 156,355,736,184, shares issued under the ESPP in Fiscal Years 2020, 2019,2022, 2021, and 2018,2020, respectively. At March 28, 2020,April 2, 2022, there were 61,708,704 shares reserved for future issuance under the ESPP. The total cash received from employees as a result of stock issuances under the ESPP during Fiscal Year 20202022 was $11.9$11.8 million, net of taxes.

Stock-based Compensation Expense

The following table summarizes the amount of stock-based compensation expense included in the consolidated statements of operations for the periods presented:operations:
Fiscal Year Ended
(in thousands)April 2, 2022April 3, 2021March 28, 2020
Cost of revenues$5,092 $2,939 $3,992 
Research, development and engineering9,478 13,785 16,785 
Selling, general, and administrative33,590 25,926 36,318 
Operating expenses43,068 39,711 53,103 
Total stock-based compensation expense48,160 42,650 57,095 
Income tax benefit(7,587)(10,321)(7,369)
Total stock-based compensation expense, net of tax$40,573 $32,329 $49,726 
  Fiscal Year Ended
(in thousands) March 28, 2020 March 30, 2019 March 31, 2018
Cost of revenues $3,992
 $4,176
 $3,622
       
Research, development and engineering 16,785
 11,699
 8,071
Selling, general and administrative 36,318
 26,059
 22,266
Stock-based compensation expense included in operating expenses 53,103
 37,758
 30,337
Total stock-based compensation 57,095
 41,934
 33,959
Income tax benefit (7,369) (9,891) (7,880)
Total stock-based compensation expense, net of tax $49,726
 $32,043
 $26,079



Stock Plan Activity

Stock Options

The following is a summary of the Company’s stock option activity during Fiscal Year 2020:
 Options Outstanding
 Number of Shares Weighted Average Exercise Price Weighted Average Remaining Contractual Life Aggregate Intrinsic Value
 (in thousands)   (in years) (in thousands)
Outstanding at March 30, 2019627
 $48.66
    
Options granted
 $
    
Options exercised(19) $39.91
    
Options forfeited or expired(256) $51.04
    
Outstanding at March 28, 2020352
 $47.39
 2.3 $
Vested or expected to vest at March 28, 2020352
 $47.39
 2.3 $
Exercisable at March 28, 2020351
 $47.38
 2.3 $

As of April 2, 2022, all stock options outstanding were fully vested resulting in no unrecognized compensation cost.

The total intrinsic value of options exercised during Fiscal Years 2020all periods presented was immaterial. The total intrinsic values of options exercised during Fiscal Years 2019, and 2018 were $5.8 million, and $9.4 million, respectively. Intrinsic value is defined as the amount by which the fair value of the underlying stock exceeds the exercise price at the time of option exercise. The total cash received from employees as a result of employee stock option exercises during Fiscal Year 2020 was $0.8 million, net of taxes. There was an immaterial amount of total net tax benefit attributable to stock options exercised during the year ended March 28, 2020.
As of March 28, 2020, the total unrecognized compensation cost related to unvested stock options was immaterial and is expected to be recognized over a weighted average period of 0.1 years.

Restricted Stock

Restricted stock consists of restricted stock awards ("RSAs"), restricted stock units ("RSUs"),RSAs and performance-based RSUs ("PSUs").RSUs. The following table summarizes the changes in unvested restricted stock and RSUs, for Fiscal Year 2020:2022:
 Number of SharesWeighted Average Grant Date Fair Value
 (in thousands) 
Unvested at April 3, 20212,059 $24.91 
Granted1,834 $30.39 
Vested(977)$29.72 
Forfeited(366)$25.10 
Non-vested at April 2, 20222,550 $26.98 
 Number of Shares Weighted Average Grant Date Fair Value
 (in thousands)  
Unvested at March 30, 20191,473
 $61.64
Granted1,376
 $33.77
Vested(648) $58.95
Forfeited(290) $53.54
Non-vested at March 28, 20201,911
 $43.71


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The weighted average grant-date fair value of restricted stock is based on the quoted market price of the Company's common stock on the date of grant. The weighted average grant-date fair values of restricted stock granted during Fiscal Years 2022, 2021, and 2020 2019,were $30.39, $15.42, and 2018 were $33.77, $68.00, and $52.79, respectively. The total grant-date fair values of restricted stock that vested during Fiscal Years 2022, 2021, and 2020 2019,were $29.0 million, $39.5 million, and 2018 were $38.2 million, $27.8 million, and $27.8 million, respectively.

As of March 28, 2020,April 2, 2022, the total unrecognized compensation cost related to non-vested restricted stock awards was $47.3$40.8 million and is expected to be recognized over a weighted average period of 1.71.6 years. Under the terms of the Merger Agreement, at or immediately prior to the consummation of the Merger, (i) each then-outstanding share of restricted stock will immediately vest and be converted into the right to receive $40 per share, (ii) each then-outstanding RSU that was granted prior to the date of the Merger Agreement will be canceled and converted into the right to receive $40 per share underlying such RSU and (iii) each then-outstanding RSU that was granted on or after the date of the Merger Agreement will either (in the discretion of HP) be assumed by HP and converted into restricted stock units of HP or canceled and converted into the right to receive restricted cash, payable in accordance with the same vesting schedule , in each case as further detailed in the Merger Agreement.


Performance-based Restricted Stock

The following table summarizes the changes in unvested PSUs for Fiscal Year 2020:2022:
 Number of SharesWeighted Average Grant Date Fair Value
 (in thousands)
Unvested at April 3, 2021983 $27.88 
Granted453 $53.65 
Vested(288)$9.53 
Forfeited(268)$40.63 
Non-vested at April 2, 2022880 $43.25 
 Number of Shares Weighted Average Grant Date Fair Value
 (in thousands)  
Unvested at March 30, 2019143
 $70.53
Granted384
 $57.16
Vested(20) $36.76
Forfeited(86) $65.09
Non-vested at March 28, 2020421
 $61.09


The fair value of a PSU with a market condition is estimated on the date of award, using a Monte Carlo simulation model to estimate the total return ranking of the Company’s stock among the Index companies over each performance period. The weighted average grant-date fair values of PSUs granted during Fiscal Years 2022, 2021, and 2020 2019,were $53.65, $22.83, and 2018 were $57.16, $75.43, and $63.28, respectively. The total grant-date fair values of PSUs that vested during Fiscal Years 2022 and 2021 were $2.7 million and $5.7 million, respectively. The total grant-date fair value of PSUs that vested during Fiscal Year 2020 and 2019 werewas immaterial. The Company did not have PSUs vested in 2018.
    
As of March 28, 2020,April 2, 2022, the total unrecognized compensation cost related to non-vested PSU awards was $12.2$15.5 million and is expected to be recognized over a weighted average period of 1.10.8 years.

Valuation Assumptions
 
The Company estimates the fair value of stock options and ESPP shares using a Black-Scholes option valuation model.  At the date of grant, the Company estimatedestimates the fair value of each stock option grant and purchase rightrights granted under the ESPP using the following weighted average assumptions:
 Fiscal Year Ended
April 2, 2022April 3, 2021March 28, 2020
Expected volatility63.4 %94.8 %67.0 %
Risk-free interest rate0.4 %0.1 %1.7 %
Expected dividends— %— %3.1 %
Expected life (in years)0.50.50.5
Weighted-average grant date fair value$9.85 $12.60 $6.64 
  Employee Stock Options ESPP
Fiscal Year Ended March 31, 2020 2019 2018 2020 2019 2018
Expected volatility n/a n/a 29.1% 67.0% 40.8% 30.5%
Risk-free interest rate n/a n/a 1.7% 1.7% 2.4% 1.5%
Expected dividends n/a n/a 1.2% 3.1% 1.1% 1.2%
Expected life (in years) n/a n/a 4.6
 0.5
 0.5
 0.5
Weighted-average grant date fair value n/a n/a $12.58
 $6.64
 $14.44
 $11.78


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The expected stock price volatility for the years ended March 28, 2020, March 30, 2019, and March 31, 2018 was determined based on an equally weighted average of historical and implied volatility.  Implied volatility is based on the volatility of the Company’s publicly traded options on its common stock with terms of six months or less.  The Company determined that a blend of implied volatility and historical volatility is more reflective of market conditions and a better indicator of expected volatility than using exclusively historical volatility.  The expected life was determined based on historical experience of similar awards, giving consideration to the contractual terms of the stock-based awards, vesting schedules, and expectations of future employee behavior.  The risk-free interest rate is based on the U.S. Treasury yield curve in effect at the time of grant for periods corresponding with the expected life of the option.  The dividend yield assumption is based on the Company's current dividend and the fair market pricevalue of its common stock at the date of grant.

13. COMMON STOCK REPURCHASES

From time to time, the Company's Board of Directors (the "Board") has authorized programs under which the Company may repurchase shares of its common stock, depending on market conditions, in the open market or through privately negotiated transactions. Repurchased shares are held as treasury stock until they are retired or re-issued. On November 28, 2018, the Board approved a 1 million shares repurchase program expanding its capacity to repurchase shares to approximately 1.7 million shares. As of March 28, 2020, there remained 1,369,014 shares authorized for repurchase under the repurchase program approved by the Board.


Repurchases by the Company pursuant to Board-authorized programs are shown in the following table:
  Fiscal Year Ended 
(in thousands, except $ per share data) March 28, 2020 March 30, 2019 
Shares of common stock repurchased in the open market 
 361,091
 
Value of common stock repurchased in the open market $
 $13,177
 
Average price per share $
 $36.49
 
      
Value of shares withheld in satisfaction of employee tax obligations $9,891
 $14,070
 


The amounts withheld were equivalent to the employees' minimum statutory tax withholding requirements and are reflected as a financing activity within the Company's consolidated statement of cash flows. These share withholdings have the same effect as share repurchases by the Company as they reduce the number of shares that would have otherwise been issued in connection with the vesting of shares subject to the restricted stock grants.

There were 0 retirements of treasury stock during Fiscal Years 2020, 2019, and 2018.

14.11. ACCUMULATED OTHER COMPREHENSIVE INCOME (LOSS)

The components of accumulated other comprehensive income (loss), net of associated tax, impacts, were as follows:
(in thousands) March 28, 2020 March 30, 2019(in thousands)April 2, 2022April 3, 2021
Accumulated unrealized gain (loss) on cash flow hedges (1)
 $(18,197) $(5,310)
Accumulated unrealized gain (loss) on cash flow hedgesAccumulated unrealized gain (loss) on cash flow hedges$28,296 $(7,836)
Accumulated foreign currency translation adjustments 4,615
 4,835
Accumulated foreign currency translation adjustments4,615 4,615 
Accumulated other comprehensive income (loss) $(13,582) $(475)Accumulated other comprehensive income (loss)$32,911 $(3,221)
(1) Refer to Note 16, Derivatives, which discloses the nature of the Company's derivative assets and liabilities as of March 28, 2020and March 30, 2019.

15.EMPLOYEE BENEFIT PLANS
12.    EMPLOYEE BENEFIT PLANS

The Company has a defined contribution benefit plan under Section 401(k) of the Internal Revenue Code, which covers substantially all employees on U.S. payroll.employees. Eligible employees may contribute both pre-tax and Roth after-tax amounts to the plan through payroll withholdings, subject to certain annual limitations. Under the plan, the Company matches 100% of the first 3% of employees' eligible compensation contributed to the plan, then 50% of the next 3% of the employees' eligible compensation, contributed to the plan. All matching contributions are currently 100% vested immediately. The Company reserves the right to modify its plan at any time, including increasing, decreasing, or eliminating contribution matching and vesting requirements. Total Company contributions in Fiscal Years 2022, 2021, and 2020 2019,were $9.8 million, $10.0 million, and 2018 were $10.4 million, $7.1 million, and $4.5 million, respectively.

16.DERIVATIVES
13.    DERIVATIVES

Foreign Currency Derivatives

The Company's foreign currency derivatives consist primarily of foreign currency forward exchange contracts and option contracts.  The Company does not purchase derivative financial instruments for speculative trading purposes. The derivatives expose the Company to credit risk to the extent the counterparties may be unable to meet the terms of the derivative instrument. The Company's maximum exposure to loss that it would incur due toas a result of credit risk if parties to derivative contracts failed completely to perform according to the terms of the contracts was equal to the carrying value of the Company's derivative assets as of March 28, 2020.April 2, 2022 and April 3, 2021. The Company seeks to mitigate such risk by limiting its counterparties to large financial institutions. In addition, the Company monitors the potential risk of loss with any one counterparty resulting from this type of credit risk on an ongoing basis.

The Company enters into master netting arrangements with counterparties when possible to mitigate credit risk in derivative transactions.transactions, when possible. A master netting arrangement may allow each counterparty to net settle amounts owed between the Company and the counterparty as a result of multiple, separate derivative transactions. As of March 28, 2020,April 2, 2022, the Company hashad International Swaps and Derivatives Association (ISDA)("ISDA") agreements with 45 applicable banks and financial institutions which containcontained netting provisions. The Company has elected to present the fair value of derivative assets and liabilities within the Company's consolidated balance sheetsheets on a gross basis even when derivative transactions are subject to master netting arrangements and may otherwise qualify for net presentation. For each counterparty, if netted, the Company would offset the asset and liability balances of all

derivatives at the end of the reporting period. Derivatives not subject to master netting agreements are not eligible for net presentation. As of March 28, 2020,April 2, 2022 and March 30, 2019,April 3, 2021, no cash collateral had been received or pledged related to these derivative instruments.

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Offsetting of Financial Assets/Liabilities under Master Netting Agreements with Derivative Counterparties

As of April 2, 2022:
Gross Amount of Derivative Assets Presented in the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet that are Subject to Master Netting Agreements
(in thousands)Gross Amount of Eligible Offsetting Recognized Derivative LiabilitiesCash Collateral ReceivedNet Amount of Derivative Assets
Derivatives subject to master netting agreements$31,891 $(1,800)$— $30,091 
Derivatives not subject to master netting agreements— — 
Total$31,891 $30,091 

Gross Amount of Derivative Liabilities Presented in the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet that are Subject to Master Netting Agreements
(in thousands)Gross Amount of Eligible Offsetting Recognized Derivative AssetsCash Collateral ReceivedNet Amount of Derivative Liabilities
Derivatives subject to master netting agreements$(1,800)$1,800 $— $— 
Derivatives not subject to master netting agreements— — 
Total$(1,800)$— 


As of April 3, 2021:
Gross Amount of Derivative Assets Presented in the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet that are Subject to Master Netting Agreements
(in thousands)Gross Amount of Eligible Offsetting Recognized Derivative LiabilitiesCash Collateral ReceivedNet Amount of Derivative Assets
Derivatives subject to master netting agreements$5,106 $(5,106)$— $— 
Derivatives not subject to master netting agreements— — 
Total$5,106 $— 

Gross Amount of Derivative Liabilities Presented in the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet that are Subject to Master Netting Agreements
(in thousands)Gross Amount of Eligible Offsetting Recognized Derivative AssetsCash Collateral ReceivedNet Amount of Derivative Liabilities
Derivatives subject to master netting agreements$(11,700)$5,106 $— $(6,594)
Derivatives not subject to master netting agreements— — 
Total$(11,700)$(6,594)


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The gross fair value of the Company's outstanding derivative contracts at April 2, 2022 and April 3, 2021 was as follows:
(in thousands)April 2, 2022April 3, 2021
Derivative assets(1)
Non-designated hedges$1,590 $2,864 
Cash flow hedges4,688 2,242 
Interest rate swaps25,613 — 
Total derivative assets$31,891 $5,106 
Derivative liabilities(2)
Non-designated hedges$39 $18 
Cash flow hedges384 1,819 
Interest rate swaps1,377 9,863 
Accrued interest28 102 
Total derivative liabilities$1,828 $11,802 
(1) Short-term derivative assets are recorded in other current assets and long-term derivative assets are recorded in other non-current assets on the consolidated balance sheets. As of April 2, 2022, the portion of derivative assets classified as long-term was $16.1 million. As of March 28, 2020:April 3, 2021
 Gross Amount of Derivative Assets Presented in the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet that are Subject to Master Netting Agreements 
(in thousands)Gross Amount of Eligible Offsetting Recognized Derivative LiabilitiesCash Collateral ReceivedNet Amount of Derivative Assets
Derivatives subject to master netting agreements$3,550
$(3,550)$
$
Derivatives not subject to master netting agreements
  
Total$3,550
  $

 Gross Amount of Derivative Liabilities Presented in the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet that are Subject to Master Netting Agreements 
(in thousands)Gross Amount of Eligible Offsetting Recognized Derivative AssetsCash Collateral ReceivedNet Amount of Derivative Liabilities
Derivatives subject to master netting agreements$(22,890)$3,550
$
$(19,340)
Derivatives not subject to master netting agreements
  
Total$(22,890)  $(19,340)


, the portion of derivative assets classified as long-term was $0.1 million.

(2) Short-term derivative liabilities are recorded in accrued liabilities and long-term derivative liabilities are recorded in other non-current liabilities on the consolidated balance sheets. As of March 30, 2019:April 2, 2022, the portion of derivative liabilities classified as long-term was $0.1 million. As of April 3, 2021, the portion of derivative liabilities classified as long-term was $2.0 million.
 Gross Amount of Derivative Assets Presented in the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet that are Subject to Master Netting Agreements 
(in thousands)Gross Amount of Eligible Offsetting Recognized Derivative LiabilitiesCash Collateral ReceivedNet Amount of Derivative Assets
Derivatives subject to master netting agreements$3,183
$(883)$
$2,300
Derivatives not subject to master netting agreements
  
Total$3,183
  $2,300

 Gross Amount of Derivative Liabilities Presented in the Consolidated Balance SheetsGross Amounts Not Offset in the Consolidated Balance Sheet that are Subject to Master Netting Agreements 
(in thousands)Gross Amount of Eligible Offsetting Recognized Derivative AssetsCash Collateral ReceivedNet Amount of Derivative Liabilities
Derivatives subject to master netting agreements$(9,483)$883
$
$(8,600)
Derivatives not subject to master netting agreements
  
Total$(9,483)  $(8,600)

The Company's derivative instruments are measured using Level 2 fair value inputs.



Non-Designated Hedges

As of March 28, 2020,April 2, 2022, the Company had foreign currency forward contracts denominated in EurosEuro ("EUR") and BritishGreat Britain Pound Sterling ("GBP"GBP."). The Company does not elect to obtain hedge accounting for these forward contracts. These forward contracts hedge against a portion of the Company’s foreign currency-denominated cash balances, accounts receivables, and accounts payables. The following table summarizes the notional value of the Company’s outstanding foreign exchange currency contracts and approximate U.S. Dollar ("USD")USD equivalent at March 28, 2020:April 2, 2022:
(in thousands)Local CurrencyUSD EquivalentPositionMaturity
EUR66,000 $72,940 Sell EUR1 month
GBP£16,800 $22,012 Sell GBP1 month
 Local Currency USD Equivalent Position Maturity
 (in thousands) (in thousands)    
EUR33,200
 $36,755
 Sell EUR 1 month
GBP£5,300
 $6,584
 Sell GBP 1 month


Effect of Non-Designated Derivative Contracts on the Consolidated Statements of Operations

The effect of non-designated derivative contracts on results of operations recognized in other non-operating income and (expense)expense (income), net in the consolidated statements of operations was as follows:
 Fiscal Year Ended
(in thousands)April 2, 2022April 3, 2021March 28, 2020
Gain (loss) on foreign exchange contracts$4,420 $(3,248)$2,665 
  Fiscal Year Ended March 28, Fiscal Year Ended March 30, Fiscal Year Ended March 31,
(in thousands) 2020 2019 2018
Gain (loss) on foreign exchange contracts $2,665
 $7,340
 $(7,405)


Cash Flow Hedges
 
Costless Collars

The Company hedges a portion of the forecasted EUR and GBP denominated revenues with costless collars. On a monthly basis, the Company enters into option contracts with a 6six to 12-monthtwelve-month term. Collar contracts are scheduled to mature at the beginning of each fiscal quarter, at which time the instruments convert to forward contracts. The Company also enters into cash flow forwards with a three-month term. Once the hedged revenues are recognized, the forward contracts become non-designated hedges to protect the resulting foreign monetary asset position for the Company.

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The notional value of the Company's outstanding EUR and GBP option and forward contracts at the end of each period was as follows:
April 2, 2022April 3, 2021
(in millions)March 28, 2020EURMarch 30, 2019GBPEURGBP
Option contractsEUR€72.8GBP£14.2EUR€91.4GBP£18.1
Option contracts€67.0€18.4€76.8£25.8
Forward contracts50.268.1€18.5£14.155.476.0£18.015.6


The Company will reclassify all related amounts in accumulated in other comprehensive income (loss) into earnings within the next twelve months.

Cross-currency Swaps

The Company hedges a portion of the forecasted Mexican Peso (“MXN”("MXN") denominated expenditures with a cross-currency swap. As of March 28, 2020,April 2, 2022, and March 30, 2019,April 3, 2021, the Company had foreign currency swap contracts of approximately MXN 0.0572.4 million and and MXN 149.7564.3 million, respectively.


The following table summarizes the notional value of the Company's outstanding MXN currency swaps and approximate USD Equivalent at April 2, 2022.


(in thousands)Local CurrencyUSD EquivalentPositionMaturity
MXN572,420 $27,281 Buy MXNMonthly over a twelve -month period

The Company will reclassify all related amounts in accumulated other comprehensive income (loss) into earnings within the next twelve months.

Interest Rate SwapSwaps

On June 15, 2021, the Company entered into a three-year amortizing interest rate swap agreement with Bank of America, N.A. The swap has an initial notional amount of $680 million and matures on July 31, 2024. The swap involves the receipt of floating-rate interest payments for fixed interest rate payments at a rate of 0.39% over the life of the agreement. Additionally, on July 30, 2018, the Company entered into a 4-yearfour-year amortizing interest rate swap agreement with Bank of America, N.A. The swap has an initial notional amount of $831 million and matures on July 31, 2022. The swap involves the receipt of floating-rate interest payments for fixed interest rate payments at a rate of 2.78% over the life of the agreement.

The Company has designated thisthe interest rate swapswaps as a cash flow hedge.hedges. The purpose of this swapthe interest rate swaps is to hedge against changes in cash flows (interest payments) attributable to fluctuations in the Company's variable rate debt. The derivative isswaps are valued based on prevailing LIBOR rate curves on the date of measurement. The Company also evaluates counterparty credit risk when it calculates the fair value of the swap. The effective portion of changesinterest rate swaps. Changes in the fair value of the derivative isinterest rate swaps are recorded to other comprehensive income (loss) on the accompanying balance sheets and are reclassified intoto interest expense over the life of the underlying debt as interest on the Company's floating rate debt is accrued. The Company reviews the effectiveness of this instrument on a quarterly basis, recognizes current period hedge ineffectiveness immediately in earnings and will discontinue hedge accounting ifaccrued. During Fiscal Year 2022, the Company no longer considers hedging to be highly effective. This hedge was fully effective at inception on July 30, 2018reclassified into interest expense $9.5 million and as of fiscal year ended March 28, 2020. During the fiscal year ended March 28, 2020, the Company recordedhad a loss of $5.0$24.2 million unrealized gain on its interest rate swap derivativederivatives designated as a cash flow hedge.hedges.

The Company will reclassify approximately $8.3 million in accumulated other comprehensive income into earnings within the next twelve months.
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Effect of Designated Derivative Contracts on AOCIAccumulated Other Comprehensive Income (Loss) and the Consolidated Statements of Operations

The following table presents the pre-tax effects of derivative instruments designated as cash flow hedges in AOCIon accumulated other comprehensive income (loss) and the consolidated statements of operations for Fiscal Years ended March 28, 2020, March 30, 2019,2022, 2021 and March 31, 2018:2020:
Fiscal Year Ended
(in thousands)April 2, 2022April 3, 2021March 28, 2020
Loss included in accumulated other comprehensive income (loss), as of beginning of period$(10,062)$(20,156)$(7,480)
Gain (loss) recognized in other comprehensive income (loss)29,972 (6,807)(13,172)
Loss/(gain) reclassified from accumulated other comprehensive loss to the consolidated statements of operations
Amount of (gain) loss reclassified from accumulated other comprehensive income (loss) into net revenues(1,987)3,479 (4,270)
Amount of gain reclassified from accumulated other comprehensive income (loss) into cost of revenues(625)(166)(238)
Amount of loss reclassified from accumulated other comprehensive income (loss) into interest expense9,507 13,588 5,004 
Total amount of loss reclassified from accumulated other comprehensive income (loss) to the consolidated statements of operations6,895 16,901 496 
Gain (loss) included in accumulated other comprehensive income (loss), as of end of period$26,805 $(10,062)$(20,156)
(in thousands) 2020 2019 2018
Gain (loss) included in AOCI as of beginning of period $(7,480) $(1,693) $541
       
Amount of gain (loss) recognized in OCI (effective portion) (13,172) (4,176) (6,741)
       
Amount of (gain) loss reclassified from OCI into net revenues (effective portion) (4,270) (4,034) 4,715
Amount of (gain) loss reclassified from OCI into cost of revenues (effective portion) (238) (177) (208)
Amount of (gain) loss reclassified from OCI into interest expense (effective portion) 5,004
 2,600
 
Total amount of (gain) loss reclassified from AOCI to consolidated statements of operations (effective portion) 496
 (1,611) 4,507
       
Gain (loss) included in AOCI as of end of period $(20,156) $(7,480) $(1,693)


For
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14.    FAIR VALUE MEASUREMENTS

The following tables summarize the period presented prior to the first quarter of fiscal year 2020, the ineffectivecarrying value and excluded portionfair value of the realizedCompany's cash and cash equivalents, short-term investments, derivative instruments and long-term debt as of April 2, 2022 and April 3, 2021:

Carrying Value at
April 2, 2022
Fair Value at April 2, 2022
Using Inputs Considered as:
(in thousands)Level 1Level 2Level 3
Assets:
Cash and cash equivalents$170,000 $170,000 $— $— 
Short-term investments13,703 13,703 — — 
Derivative instruments31,891 — 31,891 — 
Liabilities:
Derivative instruments$1,828 $— $1,828 $— 
Long-term debt1,500,283 — 1,521,562 — 

Carrying Value at
April 3, 2021
Fair Value at April 3, 2021
Using Inputs Considered as:
(in thousands)Level 1Level 2Level 3
Assets:
Cash and cash equivalents$202,560 $202,560 $— $— 
Restricted cash493,908 493,908 — — 
Short-term investments14,559 14,559 — — 
Derivative instruments5,106 — 5,106 — 
Liabilities:
Derivative instruments$11,802 $— $11,802 $— 
Current portion of long-term debt478,807 — 482,669 — 
Long-term debt1,496,064 — 1,497,323 — 

Valuation Techniques
Cash and cash equivalents, short-term investments, and restricted cash are classified within Level 1 of the fair value hierarchy. Financial instruments classified as Level 1 are based on quoted market prices in active markets. The types of financial instruments the Company classifies within Level 1 include bank deposits, money market securities, and publicly traded mutual funds. Restricted cash represents the cash held in trust and restricted for use to redeem the 5.50% Senior Notes. Refer to Note 8, Debt.
The Company estimates the fair value of derivatives using pricing models that use observable market inputs. The significant Level 2 inputs used in the valuation of derivatives include spot rates and forward rates. These inputs were obtained from pricing services, broker quotes, and other sources.
The fair value of long-term debt was determined based on inputs that were observable in the market, including the trading price, when available.

As of April 2, 2022 and April 3, 2021, the Company's short-term investments consisted of assets related to its deferred compensation plans. The assets are reported at fair value, with unrealized gain or loss wasgains and losses included in other non-operating income (expense). As a result of adopting ASU 2017-12, beginning incurrent period earnings. For more information regarding the first quarter of fiscal year 2020, the excluded portion of such amounts is included in the same line item in which the underlying transactions affect earnings and the ineffective portion of theCompany's deferred compensation plan, see Note 4, Deferred Compensation.

The Company did not incur any material realized andor unrealized gains or losses on derivatives is included as a component of accumulated other comprehensive income. The Company did not have an ineffective portion of its cash flow hedges during the year ended March 28, 2020. The Company recognized immaterial gains in the consolidated statement of operations relating to the ineffective portion of the cash flow hedges reported in other non-operating incomeFiscal Years 2022 and (expense), net2021.

There were no transfers between fair value measurement levels during the year ended March 30, 2019 compared to an immaterial loss in Fiscal Year 2018.Years 2022 and 2021.


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15.    INCOME TAXES
17.INCOME TAXES

Income tax expense (benefit)benefit for Fiscal Years 2020, 2019,2022, 2021, and 20182020 consisted of the following:
Fiscal Year Ended
(in thousands)April 2, 2022April 3, 2021March 28, 2020
Current   
Federal$(8,703)$(1,895)$15,794 
State465 1,780 2,310 
Foreign9,781 13,740 9,526 
Total current income tax expense1,543 13,625 27,630 
Deferred  
Federal— — (12,899)
State— — (768)
Foreign(121,698)(21,174)(83,364)
Total deferred income tax benefit(121,698)(21,174)(97,031)
Income tax benefit$(120,155)$(7,549)$(69,401)
  Fiscal Year Ended
(in thousands) March 28, 2020 March 30, 2019 March 31, 2018
Current:    
  
Federal $15,794
 $(1,199) $82,523
State 2,310
 2,550
 4,274
Foreign 9,526
 (1,550) 6,860
Total current provision for (benefit from) income taxes 27,630
 (199) 93,657
Deferred:    
  
Federal (15,606) (37,577) 9,002
State 1,939
 (4,160) (1,585)
Foreign (83,364) (8,195) 22
Total deferred income tax expense (benefit) (97,031) (49,932) 7,439
Income tax expense (benefit) $(69,401) $(50,131) $101,096


The components of income (loss)loss before income taxes for Fiscal Years 2020, 2019,2022, 2021, and 20182020 are as follows:
Fiscal Year Ended
(in thousands)April 2, 2022April 3, 2021March 28, 2020
United States$(114,124)$(137,433)$(756,095)
Foreign11,886 72,553 (140,488)
Loss before income taxes$(102,238)$(64,880)$(896,583)
  Fiscal Year Ended
(in thousands) March 28, 2020 March 30, 2019 March 31, 2018
United States $(756,095) $(179,387) $17,654
Foreign (140,488) (6,305) 82,573
Income (loss) before income taxes $(896,583) $(185,692) $100,227


The following is a reconciliation between statutory federal income taxes and the income tax expense (benefit)benefit for Fiscal Years 2020, 2019,2022, 2021, and 2018:2020:
Fiscal Year Ended
 (in thousands)April 2, 2022April 3, 2021March 28, 2020
Tax benefit at statutory rate$(21,470)$(13,625)$(188,282)
Foreign operations taxed at different rates(3,376)(11,709)2,497 
State taxes, net of federal benefit(3,164)(5,077)(14,326)
Research and development credit(5,255)(9,725)(6,498)
U.S. tax on foreign earnings196 11,274 10,889 
Reserve expirations(6,570)— — 
Goodwill impairment— — 101,604 
Stock-based compensation6,829 6,751 7,369 
Internal restructuring related benefit(113,426)— (65,069)
Valuation allowance change29,902 23,928 68,486 
Altera accrual— — 9,467 
Tax rate change— (12,418)— 
Nondeductible compensation2,217 1,209 1,187 
Tax on unremitted earnings of certain subsidiaries(3,842)161 (787)
Nondeductible expenses1,216 — — 
Provision to return(3,068)2,707 1,717 
Other, net(344)(1,025)2,345 
Income tax benefit$(120,155)$(7,549)$(69,401)
  Fiscal Year Ended
 (in thousands) March 28, 2020 March 30, 2019 March 31, 2018
Tax expense at statutory rate $(188,282) $(38,995) $31,631
Foreign operations taxed at different rates 2,497
 (4,965) (17,970)
State taxes, net of federal benefit (14,326) (1,610) 2,689
Research and development credit (6,498) (4,288) (2,023)
US tax on foreign earnings 10,889
 4,398
 
Impact of Tax Act 
 (3,728) 87,790
Goodwill impairment 101,604
 
 
Stock based compensation 7,369
 (1,196) (1,771)
Internal restructuring related benefit (65,069) 
 
Withholding tax 2,657
 
 
Deferred tax valuation allowance 68,486
 
 
Altera accrual 9,467
 
 
Other, net 1,805
 253
 750
Income tax expense (benefit) $(69,401) $(50,131) $101,096


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Deferred tax assets and liabilities represent the tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting and income tax purposes.  


Significant components of the Company's deferred tax assets and liabilities as of March 28, 2020April 2, 2022 and March 30, 2019 andApril 3, 2021 are as follows:
(in thousands) March 28, 2020 March 30, 2019
Accruals and other reserves $29,788
 $24,167
Deferred compensation 277
 2,980
Net operating loss carry forward 11,810
 16,921
Stock compensation 10,867
 9,484
Interest expense 10,676
 11,550
Tax credits 12,437
 7,072
Engineering costs 41,123
 31,015
Intangible assets 94,809
 
Other deferred tax assets 3,826
 635
Valuation allowance(1)
 (81,436) (15,787)
Total deferred tax assets 134,177
 88,037
Deferred gains on sales of properties (1,128) (1,155)
Purchased intangibles (55,586) (92,544)
Unearned revenue 6,521
 (5,054)
Unremitted earnings of certain subsidiaries (7,123) (17,879)
Fixed asset depreciation 818
 (7,881)
Right of use assets (5,316) 
Total deferred tax liabilities (61,814) (124,513)
Net deferred tax assets(2)
 $72,363
 $(36,476)

(in thousands)April 2, 2022April 3, 2021
Deferred tax assets
Accruals and other reserves$27,431 $36,503 
Deferred compensation4,453 3,717 
Net operating loss carry forward68,920 10,923 
Stock-based compensation5,573 9,939 
Interest expense8,398 23 
Tax credits22,220 13,858 
Capitalized R&D costs56,504 54,725 
Intangible assets164,182 101,362 
Other deferred tax assets7,827 4,610 
Unearned revenue15,583 9,043 
Property, plant, and equipment depreciation3,331 1,045 
Total deferred tax assets, before valuation allowance384,422 245,748 
Valuation allowance(1)
(131,642)(101,740)
Total deferred tax assets, net252,780 144,008 
Deferred tax liabilities
Deferred gains on sales of properties(1,147)(1,137)
Purchased intangibles(27,937)(42,255)
Unremitted earnings of certain subsidiaries(2,070)(889)
Right-of-use assets(6,599)(5,623)
Total deferred tax liabilities(37,753)(49,904)
Net deferred tax assets$215,027 $94,104 
(1) Valuation allowance on federal and state deferred tax assets areis net of federal tax impact.
(2)
The Company's
Valuation allowances are established when necessary to reduce deferred tax assets forto the Fiscal Year ended March 28, 2020amounts that are more-likely-than-not expected to be realized. Management evaluates and March 30, 2019, are includedweighs all available positive and negative evidence such as a componenthistoric results, projected future taxable income, future reversals of other assets on the consolidated balance sheets.

The Company evaluates itsexisting deferred tax assets, including a determinationliabilities, as well as prudent and feasible tax-planning strategies. On the basis of whether a valuation allowance is necessary, based upon its ability to utilize the assets using a more likely than not analysis.  Deferred tax assets are only recorded to the extent that they are realizable based upon past and future income.  Based on the Company’s results for Fiscal Year 2019 and 2020 together with the Fiscal Year 2021 forecast,this evaluation, the Company recordedmaintains a 100% valuation allowance against its USU.S. Federal and State deferred tax assets of $71.6$122.3 million.

In the period ended March 28, 2020,September 2021, the Company completed transferred certain non-Americas intellectual property (“IP”) rights between our wholly-owned subsidiaries ("IP transfer") to align with its evolving business operations, resulting in the reorganizationderecognition of its foreign businesses in conjunction with the Polycom Acquisition in Fiscal Year 2018 and recognized a deferred tax asset relating to(DTA) of $91.1 million and the recognition of a new DTA of $204.5 million, which represents the book and tax basis difference in the IP and was based on the fair value of certain intangible assetsthe IP, in the respective subsidiaries. This results in a net discrete deferred tax benefit of $76.5 million$113.4 million. The impact of the IP transfer to net cash flows on the consolidated statements of cash flows during Fiscal Year 2022 was not material.

Management has concluded that an impairment for local statutory and tax reporting to the aforementioned IP is likely however any impairment loss would be deductible for local tax purposes. As such, a DTA related to net operating loss carryforward of $48.0 million was recognized based on the expected impairment which was offset by a corresponding decrease in the DTA related to the intangible asset by the same amount as of April 2, 2022. Because the IP intangible asset is the result of an intercompany transfer, there is no intangible asset recognized in the consolidated balance sheets. Accordingly, the aforementioned IP impairment has no net impact to the Company’s consolidated statements of operations, balance sheet, or cash flows.

The impact of an uncertain income tax position on income tax expense must be recognized at the largest amount that is more likely than notmore-likely-than-not to be sustained. An uncertain income tax position will not be recognized unless it has a greater than 50% likelihood of being sustained. The Company adjusts these reserves in light of changing facts and circumstances, such as the closing of a tax audit, new tax legislation, or the change of an estimate. As of March 28, 2020, March 30, 2019,April 2, 2022 and March 31, 2018,April 3, 2021, the Company
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had $152.3 million, $26.5 million, and $12.6 million, respectively, of unrecognized tax benefits.benefits of $14.4 million and $149.5 million, respectively. The increase of uncertainreduction in gross unrecognized tax positions when comparedbenefits is primarily attributable to the prior year is predominantly due to uncertain tax benefits related to the reorganization of its foreign business and uncertain tax position related to Altera Corp. v. Commissioner IRC Section 482 requiring related-party participants in a cost sharing arrangement to share stock-based compensation costs.aforementioned IP transfer between wholly owned subsidiaries. The unrecognized tax benefits as of March 28, 2020April 2, 2022 would favorably impact the effective tax rate in future periods if recognized.


A reconciliation of the change in the amount of gross unrecognized income tax benefits for the periods is as follows:
Fiscal Year Ended
(in thousands)April 2, 2022April 3, 2021March 28, 2020
Balance at beginning of period$149,466 $152,307 $26,458 
Increase related to prior fiscal years220 8,827 11,226 
Increase related to business combinations— — 89 
Increase related to current year income statement— — 115,824 
Reductions related to settlements with taxing authorities(128,468)(9,668)(995)
Reductions related to lapse of applicable statute of limitations(6,842)(2,000)(295)
Balance at end of period$14,376 $149,466 $152,307 
(in thousands) March 28, 2020 March 30, 2019 March 31, 2018
Balance at beginning of period $26,458
 $12,612
 $12,854
Increase (decrease) of unrecognized tax benefits related to prior fiscal years 11,226
 254
 (1,310)
Increase of unrecognized tax benefits related to business combinations 89
 13,329
 
Increase of unrecognized tax benefits related to current year income statement 115,824
 2,069
 3,085
Reductions to unrecognized tax benefits related to settlements with taxing authorities (995) 
 (115)
Reductions to unrecognized tax benefits related to lapse of applicable statute of limitations (295) (1,806) (1,902)
Balance at end of period $152,307
 $26,458
 $12,612


The Company's continuing practice is to recognizeCompany recognizes interest and penalties related to income tax matters in income tax expense. The interest related to unrecognized tax benefits was $4.0$3.7 million and $2.0$3.6 million as of March 28, 2020April 2, 2022 and March 30, 2019,April 3, 2021, respectively. No penalties have been accrued.

The Company and its subsidiaries are subject to taxation in various foreign and state jurisdictions, including the U.S. The CompanyFederal statute is currently being audited by the Internal Revenue Service for Fiscalopen from Calendar Year 2017. The Company anticipates a reduction in liabilities for uncertain tax positions that may impact the statement of operations in the next 12 months of approximately $7.3 million relating to the Altera Corp. v. Commissioner IRS assessment and research and development tax credit. All federal tax matters have been concluded for tax years prior to Fiscal Year 2016.2015. Foreign and State income tax matters for material tax jurisdictions have been concluded for tax years prior to Fiscal Year 2013.

The Company believes2015. Within the next twelve months, we believe that an adequate provision has been made for any adjustmentsthe resolution of certain U.S. and foreign tax examinations and negotiations is reasonably possible and that a change in estimate, reducing unrecognized tax benefits, may result from tax examinations; however,occur. It is not possible to provide a range of the outcome of such examinations cannot be predicted with certainty. If any issues addressed inpotential change until the tax examinations are resolved in a manner inconsistent withand negotiations progress further or the related statutes of limitations expire.

The Company's expectations, the Company could be required to adjust its provision for income tax in the period such resolution occurs.

As of March 28, 2020, after applying Internal Revenue Code (“IRC”) Section 382 limitations, we had $11.8 million of federal and state operating loss carryforwards, with which to offset our future taxable income. TheU.S. federal and state net operating losslosses carryforwards as of April 2, 2022, were $0.3 million and $1.5 million, respectively. The U.S. federal net operating losses will beginexpire between 2024 and 2026, and the state net operating losses will expire at various dates through 2042. The federal credit of $8.8 million will expire between 2031 and 2042. The state credits of $11.2 million are related to expire in the year 2021.California R&D credits, which do not expire.

We experienced an “ownership change” within the meaning of Section 382(g) of the Internal Revenue Code of 1986, as amended, during the second quarter of Fiscal Year 2019.2019 due to the acquisition of Polycom. This ownership change has and will continue to subject ourPolycom's net operating loss carryforwards to an annual limitation, which will significantly restrict our ability to use them to offset our taxable income in periods following the ownership change. In general, theThe annual use limitation equals the aggregate value of our stock at the time of the ownership change multiplied by a specified tax-exempt interest rate.

As of March 28, 2020, the Company had $12.4 million in carryforward tax credits primarily relatedwas determined to California research tax credits which can be carried forward indefinitely.

18.COMPUTATION OF EARNINGS PER COMMON SHARE

$0.7 million.
Basic earnings (loss) per share is calculated by dividing net income (loss) associated with common shareholders by the weighted-average number of common shares outstanding during the period. Diluted earnings (loss) per share assumes the issuance of additional shares of common stock by the Company upon exercise of all outstanding stock options and vesting of restricted stock, if the effect is dilutive, in accordance with the treasury stock method or two-class method (whichever is more dilutive). Refer to Note 2, Significant Accounting Policies, for additional information regarding the Company's computation of earnings (loss) per common share.
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16.    COMPUTATION OF EARNINGS (LOSS) PER COMMON SHARE

The following table sets forthpresents the computation of basic and diluted earnings (loss) per common share for the years ended March 28, 2020, March 30, 2019, and March 31, 2018:share:


  Fiscal Year Ended
(in thousands, except earnings per share data) March 28, 2020 March 30, 2019 March 31, 2018
Numerator:      
Net loss $(827,182) $(135,561) $(869)
       
Denominator:      
Weighted average common shares-basic 39,658
 37,569
 32,345
Weighted average shares-diluted 39,658
 37,569
 32,345
       
Basic loss per common share $(20.86) $(3.61) $(0.03)
Diluted loss per common share $(20.86) $(3.61) $(0.03)
       
Potentially dilutive securities excluded from diluted loss per share because their effect is anti-dilutive 1,740
 616
 543


Fiscal Year Ended
(in thousands, except per share data)April 2, 2022April 3, 2021March 28, 2020
Numerator:
Net income (loss)$17,917 $(57,331)$(827,182)
Denominator:
Weighted-average basic shares outstanding42,568 41,044 39,658 
Weighted-average diluted shares outstanding43,942 41,044 39,658 
Basic earnings (loss) per common share$0.42 $(1.40)$(20.86)
Diluted earnings (loss) per common share(1)
$0.41 $(1.40)$(20.86)
Potentially dilutive securities excluded from diluted earnings (loss) per share because their effect is anti-dilutive208 1,262 1,740 
(1) The potentially dilutive effect of all outstanding stock options, restricted stock, and shares purchased under the 2002 ESPP are excluded from the computation of diluted loss per share in periods when the Company incurs a net loss, as their effect is anti-dilutive.
19.
17. REVENUE AND MAJOR CUSTOMERS

The Company designs, manufactures, markets, and sells integrated communications and collaboration solutions that span headsets, Open SIP desktop phones, audio and video conferencing, cloud management and analytics software solutions, and services.

MajorCompany’s major product categories are Headsets, which includes corded and cordless communication headsets; Voice, Video, and Content Sharing Solutions, which includes open SIP desktop phones, conference room phones, and video endpoints, including cameras, speakers, and microphones. All of Company's solutions are designed to work in a wide range of Unified Communications & Collaboration ("UC&C"), Unified Communication as a Service ("UCaaS"), and Video as a Service ("VaaS") environments. The Company's RealPresence collaboration solutions range from infrastructure to endpoints and allow people to connect and collaborate globally, naturally and seamlessly. In addition, the Company offers comprehensive Support Services including support for its solutions and hardware devices, as well as professional, hosted, and managed services. As announced on February 4, 2020, the Company entered into a definitive agreement with Nacon S.A. and closed the transaction on March 19, 2020, completing the sale of the Company's Consumer Gaming assets for a net amount and resulting pre-tax gain on sale that are not material to the Company's consolidated financial statements.

Services. Product revenue is largely comprised of sales of hardware devices, peripherals, and platform software licenses used in communication and collaboration in offices and contact centers, with mobile devices, cordless phones, and with computers and gaming consoles.computers. Services revenue primarily includes support on hardware devices, professional, hosted and managed services, and solutions to the Company's customers.


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The following table disaggregates revenues by major product category for the Fiscal Years ended March 28, 2020, March 30, 2019,2022, 2021 and March 31, 2018:

  Fiscal Year Ended
(in thousands) March 28, 2020 March 30, 2019 March 31, 2018
Net revenues from unaffiliated customers:  
  
  
Headsets 1
 $773,186
 $910,699
 $856,903
Voice2
 377,059
 344,586
 
Video2
 282,491
 255,485
 
Services2
 264,254
 163,765
 
Total net revenues $1,696,990
 $1,674,535
 $856,903
2020:
1As announced on February 4, 2020, the Company entered into a definitive agreement with Nacon S.A. and closed the transaction on March 19, 2020, completing the sale of the Company's Consumer Gaming assets for a net amount that is not material to the Company's consolidated financial statements. The remaining consumer headsets are included in the Company's Enterprise products and all prior periods have been reclassified to conform to current presentation.
2Categories were introduced with the Acquisition of Polycom on July 2, 2018, and amounts are presented net of purchase accounting adjustments. Refer to Note 4, Acquisition, of the accompanying Notes of Consolidated Financial Statements for additional information regarding this acquisition.
Fiscal Year Ended
(in thousands)April 2, 2022April 3, 2021March 28, 2020
Net revenues   
Headsets$724,474 $823,451 $773,186 
Voice246,816 221,131 375,505 
Video484,495 426,244 284,045 
Services225,359 256,781 264,254 
Total net revenues$1,681,144 $1,727,607 $1,696,990 

For reporting purposes, revenue is attributed to each geographic region based on the location of the customer. Other than the U.S., no country accounted for 10% or more of the Company's total net revenues for the Fiscal Years ended March 28, 2020, March 30, 2019, and March 31, 2018.

2022, 2021 or 2020. The following table presents total net revenues by geography:
Fiscal Year Ended
(in thousands)April 2, 2022April 3, 2021March 28, 2020
Net product revenues
U.S.$687,818 $647,321 $708,566 
Europe, Middle East, and Africa459,333 512,196 398,721 
Asia Pacific210,220 208,597 221,912 
Americas, excluding U.S.98,414 102,712 103,537 
Total international net product revenues767,967 823,505 724,170 
Total net product revenues$1,455,785 $1,470,826 $1,432,736 
Net service revenues  
U.S.$87,146 $96,548 $102,103 
Europe, Middle East, and Africa56,039 64,660 66,900 
Asia Pacific67,038 77,158 73,424 
Americas, excluding U.S.15,136 18,415 21,827 
Total international net service revenues138,213 160,233 162,151 
Total service net revenues225,359 256,781 264,254 
Total net revenues$1,681,144 $1,727,607 $1,696,990 
  Fiscal Year Ended
(in thousands) March 28, 2020 March 30, 2019 March 31, 2018
Products      
Net revenues from unaffiliated customers:      
U.S. $708,566
 $729,930
 $434,053
       
Europe and Africa 398,721
 432,899
 250,762
Asia Pacific 221,912
 245,499
 99,779
Americas, excluding U.S. 103,537
 102,442
 72,309
Total International net revenues 724,170
 780,840
 422,850
Product net revenues 1,432,736
 1,510,770
 856,903
       
Services      
Net revenues from unaffiliated customers:  
  
  
U.S. $102,103
 $59,615
 $
       
Europe and Africa 66,900
 43,991
 
Asia Pacific 73,424
 43,382
 
Americas, excluding U.S. 21,827
 16,777
 
Total International net revenues 162,151
 104,150
 
Service net revenues $264,254

$163,765
 $
       
Total net revenues $1,696,990
 $1,674,535
 $856,903



NaN customers, Ingram Micro Group and ScanSource, accounted for 25.0% and 18.4%, respectively, of total net revenues for Fiscal Year 2022. NaN customers, Ingram Micro Group and ScanSource accounted for 19.3% and 19.0%, respectively, of total net revenues for Fiscal Year 2021. NaN customers, ScanSource and Ingram Micro Group, accounted for 19.8% and 17.3%, respectively, of net revenues for the Fiscal Year ended March 28, 2020. NaN customers, ScanSource and Ingram Micro Group, accounted for 16.0% and 11.4%, respectively, of net revenues for the Fiscal Year ended March 30, 2019. NaN customer, Ingram Micro Group, accounted for 10.9% oftotal net revenues in Fiscal Year ended March 31, 2018. Net2020. Total net revenues from ScanSource and Ingram Micro Group was comprised of both Product and Service revenue for the Fiscal Years ended March 28, 2020 and March 30, 2019.

NaN customers,all periods presented. Ingram Micro Group and ScanSource accounted for 38.7% and 22.3%, respectively, of accounts receivable, net as of April 2, 2022. NaN customers, ScanSource and SynnexIngram Micro Group, accounted for 22.2%, 17.3%,24.9% and 15.6% respectively, of total net accounts receivable at March 28, 2020. NaN customers, Ingram Micro Group, ScanSource, and D&H Distributors, accounted for 21.3%, 19.2%, and 10.9%24.7%, respectively, of total net accounts receivable, at March 31, 2019.net as of April 3, 2021.

Deferred revenue is primarily comprised of non-cancelable maintenance support performance obligations on hardware devices which are typically billed in advance and recognized ratably over the contract term as the services are delivered.

In Fiscal Year 2020, the The Company's deferred revenue balance was $208.5$193.1 million as of April 2, 2022, which represents 11.5% of total net revenues for Fiscal Year 2022 and was $213.8 million as of April 3, 2021, which represents 12.3%12.4% of total net revenues. Inrevenues for Fiscal Year 2019, the Company's deferred revenue balance was $193.9 million, which represents 11.6% of total net revenues. In Fiscal 2018, the Company’s deferred revenue balance was $3.0 million, which represents less than 1% of total net revenues. The increase is the result of the Acquisition of Polycom on July 2, 2018 and the acquired deferred service revenue balances in addition to new service contracts entered into subsequent to the Acquisition.

In2021. During Fiscal Year 2020,2022, the Company recognized $133.2$141.4 million in total net revenues that were reflectedrecorded in deferred revenue at the beginning of the period.

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The table below represents aggregate amount of the transaction price allocated to the performance obligations that are unsatisfied (or partially unsatisfied) as of March 28, 2020:April 2, 2022:
April 2, 2022
(in thousands)CurrentNon-currentTotal
Unsatisfied (or partially unsatisfied) performance obligations$128,339 $64,734 $193,073 
  As of March 28, 2020
(in millions) Current Noncurrent Total
Performance obligations $148.7
 $64.5
 $213.2


Upon establishment of creditworthiness, the Company may extend credit terms to its customers which typically ranges between 30 and 90 days from the date of invoice depending on geographic region and type of customer. The Company typically bills upon product hardware shipment, at time of software activation, upon the start of service entitlement, or upon completion of services. Revenue is not generally recognized in advance of billing.billings. The balance of contract assets was $4.3 million and $4.1 million as of March 28, 2020 was $3.7 millionApril 2, 2022 and not considered material in prior years.April 3, 2021, respectively. None of the Company's contracts are deemed to have significant financingfinancing components.

Sales, value add, and other taxes collected concurrentconcurrently with revenue producing activities are excluded from revenue.

The Company's indirect channel model includes both a two-tiered distribution structure, where the Company sells to distributors that subsequently sell to resellers, and a one-tiered structure where the Company sells directly to resellers. For these arrangements, transfer of control begins at the time access to the Company's services is made available to the end customer and entitlements have been contractually established, provided all other criteria for revenue recognition are met.

Commercial distributors and retailers represent the Company's largest sources of net revenues. Sales through its distribution and retail channels are made primarily under agreements allowing for rights of return and include various sales incentive programs, such as back endback-end rebates, discounts, marketing development funds, price protection, and other sales incentives. The Company has an established sales history for these arrangements and the Company records the estimated reserves at the inception of the contract as a reflection of the reduced transaction price. Customer sales returns are estimated based on historical data, relevant current data, and the monitoring of inventory build-up in the distribution channel. Revenue reserves represent a reasonable estimation made by management and are subject to significant judgment. Estimated reserves may differ from actual returns or incentives provided, due to unforeseen customer return or claim patterns or changes in circumstances. For certain customer contracts which havehas historically demonstrated variability, the Company has considered the likelihood of being under-reserved and have considered a constraint accordingly. Provisions for Sales Returnssales returns are presented within Accrued Liabilitiesaccrued liabilities in the Company's Consolidated Balance Sheets.consolidated balance sheets. Provisions for promotions, rebates, and other sales incentives are presented as a reduction of Accounts Receivableaccounts receivable unless there is no identifiable right to offset, in which case they are presented within Accrued Liabilitiesaccrued liabilities on its Consolidated Balance Sheets. Refer tothe consolidated balance sheets. See Note 7,5, Details of Certain Balance Sheet Accounts for additional details..


For certain arrangements, the Company pays commissions, bonuses and taxes associated with obtaining the contracts. The Company capitalizes such costs if they are deemed to be incremental and recoverable. The Company has elected to use the practical expedient to record the incremental costs of obtaining a contract as an expense when incurred if the amortization period of the asset that the entity otherwise would have recognized is one year or less. Determining the amortization period of costs related to obtaining a contract involves judgment. Capitalized commissions and related expenses, on hardware sales and services recognized at a point in time generally have an amortization period of less than one year. Maintenance-related performance obligations generally have an amortization period greater than one year when considering renewals. Capitalized commissions are amortized to Salesselling, general and Marketing Expenseadministrative expense on a straight-line basis. The capitalized amount of incremental and recoverable costs of obtaining contracts with anand related amortization periodwas not material as of greater than one year are $2.7 million as of March 28, 2020. Amortization of capitalized contract costsApril 2, 2022 and for the Fiscal Year ended March 28, 2020 was immaterial.2022.

20.SEGMENT REPORTING AND GEOGRAPHIC INFORMATION

In the fourth quarter of Fiscal Year 2020, the Company hired a new interim18.    SEGMENT REPORTING AND GEOGRAPHIC INFORMATION

The Company's Chief Executive Officer who wasis identified as its Chief Operating Decision Maker ("CODM"). The CODM has organized the Company, manages resource allocations, and measures performance among its 2 operating segments —segments: Products and Services. Prior to this change in executive management, the Company operated as one operating segment. Based on this change, prior comparative periods have been recast to conform to current period segment presentation.

The Products reportable segment includes the Company's Headsets, Voice and Video product lines. The Services reportable segment includes maintenance support on hardware devices as well as professional, managed and cloud services and solutions.

In managing the 2 operating segments the CODM uses information about their revenue and gross margin after adjustments to exclude certain non-cash transactions and activities that are not reflective of the Company's ongoing or core operations as further described below. The CODM does not review asset information by segment.
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Asset impairment: During the fourth quarter of fiscalFiscal 2020, the Company determined certain of its long-lived assets, primarily related to purchased intangibles recorded in connection with the Acquisitionacquisition of Polycom, were not recoverable and as a result recorded impairment charges representing the excess carrying amount over the estimated fair value (see Note 8)6, Goodwill and Purchased Intangible Assets).

Purchase accounting amortization: Represents the amortization of purchased intangible assets recorded in connection with the Acquisitionacquisition of Polycom.

Inventory valuation adjustment: Represents the amortization of the inventory step-up associated with the impact of inventory fair value purchase accounting adjustments recorded in connection with the Acquisition of Polycom.

Deferred revenue purchase accounting: Represents the impact of fair value purchase accounting adjustments related to deferred revenue recorded in connection with the Acquisitionacquisition of Polycom. The Company's deferred revenue primarily relates to Serviceservice revenue associated with non-cancelable maintenance support on hardware devices which are typically billed in advance and recognized ratably over the contract term as those services are delivered. This adjustment represents the amount of additional revenue that would have been recognized during the period absent the write-down to fair value required under purchase accounting guidelines.

Consumer optimization: Represents charges related to inventory reserves and supplier liabilities for excess and obsolete inventory incurred in connection with the Company's strategic actions to optimize its Consumer product portfolio.

Acquisition and integration fees: Represents charges incurred in connection with the Acquisitionacquisition and integration of Polycom such as system implementations, legal and accounting fees.

Stock compensation expense:Stock-based compensation: Represents the non-cash expense associated with the Company's issuancegrant of common stock and share-basedstock-based awards to employees and non-employee directors.


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The following table presents segmentssegment results for revenue and gross margin, as reviewed by the CODM, and theirthe related reconciliation to the Company's consolidated GAAP results:
  Fiscal Year Ended
(in thousands) March 28, 2020 March 30, 2019 March 31, 2018
Segment revenues as reviewed by CODM      
Products $1,434,635
 1,518,687
 $856,903
Services 296,308
 240,672
 
Total segment revenues as reviewed by CODM $1,730,943
 $1,759,359
 $856,903
       
Segment gross profit as reviewed by CODM      
Products $697,212
 $766,068
 $444,322
Services 201,382
 162,884
 
Total segment gross profit as reviewed by CODM $898,594
 $928,952
 $444,322

  Fiscal Year Ended
(in thousands) March 28, 2020 March 30, 2019 March 31, 2018
Total segment revenues as reviewed by CODM $1,730,943
 $1,759,359
 $856,903
Deferred revenue purchase accounting (33,953) (84,824) 
Consolidated GAAP net revenues $1,696,990
 $1,674,535
 $856,903
       
Total segment gross profit as reviewed by CODM (1)
 $898,594
 $928,952
 $444,322
Asset impairment (174,235) 
 
Purchase accounting amortization (122,553) (114,361) 
Inventory valuation adjustment 
 (30,395) 
Deferred revenue purchase accounting (33,953) (84,824) 
Consumer optimization (10,415) 
 
Integration and rebranding costs (1,211) (1,057) 
Stock-based compensation (3,992) (4,176) (3,622)
Other adjustments 
 
 (1,585)
Consolidated GAAP gross profit $552,235
 $694,139
 $439,115
Fiscal Year Ended
(in thousands)April 2, 2022April 3, 2021March 28, 2020
Segment revenues, as reviewed by CODM
Products$1,456,364 $1,471,963 1,434,635 
Services228,469 270,049 296,308 
Total segment revenues, as reviewed by CODM$1,684,833 $1,742,012 $1,730,943 
Segment gross profit, as reviewed by CODM
Products$608,976 $679,484 $697,212 
Services150,929 182,522 201,382 
Total segment gross profit, as reviewed by CODM$759,905 $862,006 $898,594 

Fiscal Year Ended
(in thousands)April 2, 2022April 3, 2021March 28, 2020
Total segment revenues, as reviewed by CODM$1,684,833 $1,742,012 $1,730,943 
Deferred revenue purchase accounting(3,689)(14,405)(33,953)
GAAP net revenues$1,681,144 $1,727,607 $1,696,990 
Total segment gross profit, as reviewed by CODM (1)
$759,905 $862,006 $898,594 
Asset impairment— — (174,235)
Purchase accounting amortization(65,031)(68,111)(122,553)
Deferred revenue purchase accounting(3,689)(14,405)(33,953)
Consumer optimization— — (10,415)
Integration and rebranding costs— — (1,211)
Stock-based compensation(5,092)(2,939)(3,992)
GAAP gross profit$686,093 $776,551 $552,235 
(1) Includes depreciation expense of $15.2$2.8 million, $11.0$14.4 million, and $7.6$15.2 million in Fiscal Years 2020, 2019,2022, 2021, and 2018,2020, respectively. 

The following table presents long-lived assets by geographic area on a consolidated basis:
(in thousands)April 2, 2022April 3, 2021
United States$72,648 $75,998 
Netherlands14,922 16,299 
Mexico37,583 39,575 
United Kingdom4,025 3,928 
China17,933 16,871 
Other countries25,435 28,381 
Total long-lived assets$172,546 $181,052 
  Fiscal Year Ended
(in thousands) March 28, 2020 March 30, 2019
United States $76,633
 $101,637
Netherlands 17,670
 19,052
Mexico 39,053
 40,821
United Kingdom $699
 $9,074
China $15,089
 $15,738
Other countries 21,315
 18,504
Total long-lived assets $170,459
 $204,826


21.SUBSEQUENT EVENTS

Restructuring

On May 27, 2020, the Company announced its plan of restructuring to reduce expenses and right size its overall cost structure to better align with projected revenue levels. These actions are expected to result in approximately $25 million to $35 million of aggregate charges for headcount reductions and office closures.

SUPPLEMENTARY QUARTERLY FINANCIAL DATA
(Unaudited)

Each of the Company's fiscal years ends on the Saturday closest to the last day of March.  The Company's Fiscal Year 2020 and Fiscal Year 2019 consisted of 52 weeks. Our interim fiscal quarters for the first, second, third, and fourth quarter of Fiscal Year 2020 ended on June 29, 2019, September 28, 2019, December 28, 2019, and March 28, 2020, respectively, and our interim fiscal quarters for the first, second, third, and fourth quarter of Fiscal Year 2019 ended on June 30, 2018, September 29, 2018, December 29, 2018, and March 30, 2019, respectively. All interim fiscal quarters presented below consisted of 13 weeks.
 (in thousands, except per share data)Quarter Ended
 
March 28, 20201
 December 28, 2019 September 28,
2019
 June 29,
2019
Net revenues$403,043
 $384,471
 $461,709
 $447,767
Gross profit$(10,328) $143,846
 $206,071
 $212,646
Net income (loss)$(677,918) $(78,483) $(25,910) $(44,871)
Basic net income (loss) per common share$(16.94) $(1.97) $(0.65) $(1.14)
Diluted net income (loss) per common share$(16.94) $(1.97) $(0.65) $(1.14)
Cash dividends declared per common share$
 $0.15
 $0.15
 $0.15
 (in thousands, except per share data)Quarter Ended
 March 30,
2019
 December 29,
2018
 September 29,
2018
 
June 30, 20182
Net revenues$468,488
 $501,669
 $483,069
 $221,309
Gross profit$216,530
 $215,137
 $152,629
 $109,843
Net income (loss)$(21,589) $(41,734) $(86,709) $14,471
Basic net income (loss) per common share$(0.55) $(1.06) $(2.21) $0.43
Diluted net income (loss) per common share$(0.55) $(1.06) $(2.21) $0.42
Cash dividends declared per common share$0.15
 $0.15
 $0.15
 $0.15


(1)The Company's consolidated financial results for the fourth quarter Fiscal Year 2020 includes a non-cash impairment charge of $179.6 million to intangible assets and property, plant, and equipment related to long-lived assets in the voice asset group, as well as a non-cash impairment charge of $483.7 million to goodwill related to an overall decline in the Company’s earnings and a sustained decrease in its share price. The Company also completed its internal intangible property restructuring between its wholly-owned subsidiaries to align the IP structure to its operations, resulting in a deferred tax asset and partially offset by a valuation allowance recorded against its U.S. deferred tax assets.

(2) The Company's consolidated financial results for the first quarter Fiscal Year 2019 exclude the results of Polycom for the three months ended June 30, 2018. The Company completed the Acquisition of Polycom on July 2, 2018 and results are included in the remaining three quarters of Fiscal Year 2019.
ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE

There have been no disagreements with accountants on any matter of accounting principles and practices or financial disclosure. 

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ITEM 9A.  CONTROLS AND PROCEDURES
 
Evaluation of disclosure controls and procedures
 
Our management evaluated, with the participation of our Interim Chief Executive Officer and our Chief Financial Officer, the effectiveness of our disclosure controls and procedures as of the end of the period covered by this Annual Report on Form 10-K. Based on this evaluation, our Interim Chief Executive Officer and our Chief Financial Officer have concluded that our disclosure controls and procedures are effective at the reasonable assurance level to ensure that information we are required to disclose in reports that we file or submit under the Securities Exchange Act of 1934 (i) is recorded, processed, summarized and reported within the time periods specified in Securities and Exchange Commission rules and forms, and (ii) is accumulated and communicated to the Company’s management, including our Interim Chief Executive Officer and our Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.


Our disclosure controls and procedures are designed to provide reasonable assurance that such information is accumulated and communicated to our management.  Our disclosure controls and procedures include components of our internal control over financial reporting.  Management’s assessment of the effectiveness of our internal control over financial reporting is expressed at the level of reasonable assurance because a control system, no matter how well designed and operated, can provide only reasonable, but not absolute, assurance that the control system’s objectives will be met.
 
Management’s Report on Internal Control Over Financial Reporting

Our management is responsible for establishing and maintaining adequate internal control over financial reporting (as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934, as amended).  Our management conducted an evaluation of the effectiveness of our internal control over financial reporting based on the criteria set forth in Internal Control-Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (“COSO”).  Based on this evaluation, our management has concluded that our internal control over financial reporting was effective as of March 28, 2020.April 2, 2022.  

The Company’seffectiveness of the Company's internal control over financial reporting as of April 2, 2022 has been audited by PricewaterhouseCoopers LLP, an independent registered public accounting firm, PricewaterhouseCoopers LLP, has issued aas stated in their report on our internal control over financial reporting, which appears on page 63in Part II, Item 8 of this Annual Report on Form 10-K.
 
Changes in internal control over financial reporting

There hashave been no changechanges in ourthe Company’s internal control over financial reporting during the fourth quarter of Fiscal Year 2020 that hashave materially affected, or isare reasonably likely to materially affect, our internal control over financial reporting. In response to the COVID-19 pandemic, certain Company employees began working remotely beginning mid-March 2020. As a result of these changes we have not identified any changes in our internal control over financial reporting. We are continually monitoring and assessing the COVID-19 situation to determine any potential impacts on the design and operating effectiveness of our internal control over financial reporting.

ITEM 9B.  OTHER INFORMATION
 
None.


ITEM 9C. DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

None.
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PART III
 
ITEM 10.  DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
 
The information regarding the identification and business experience of our directors will be included under the captions "Nominees" and “Business Experience and Qualifications of Directors/Nominees” under the main caption "Proposal One – Election of Directors" in our definitive 20202022 Proxy Statement for the 20202022 Annual Meeting of Stockholders (“20202022 Proxy Statement”), is incorporated in this Item 10 by reference.  For information regarding the identification and business experience of our executive officers, see "Executive Officers of the Registrant" at the end of Item 1 in Part I of this Form 10-K. Information regarding the audit committee and names of the financial expert(s) serving on the audit committee, under the caption "Corporate Governance” subheadsubheading “Audit Committee" in our 20202022 Proxy Statement is incorporated into this Item 10 by reference.  Information concerning filing requirements applicable to our executive officers and directors under the caption "Section 16(a) Beneficial Ownership Reporting Compliance” in our 20202022 Proxy Statement is incorporated into this Item 10 by reference.
 
There have been no materials changes to the procedures by which stockholders can recommend nominees to the Company's board of directors.Board.
 
ITEM 11.  EXECUTIVE COMPENSATION
 
The information required under this item iswill be included under the captions "Executive Compensation", "Compensation of Directors", “Report of the Leadership Development and Compensation Committee of the Board of Directors” and “Leadership Development and Compensation Committee Interlocks and Insider Participation” in our 20202022 Proxy Statement and is incorporated herein by reference.

ITEM 12.  SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
 
The information required by this item iswill be included under the captions “Equity Compensation Plan Information” and "Security Ownership of Principal Stockholders and Management" under the main caption "Additional Information" in our 20202022 Proxy Statement and is incorporated into this Item 12 by this reference.

ITEM 13.  CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE

The information required by this item iswill be included under the caption "Corporate Governance” subheading “Director Independence and Certain Relationships and Related Transactions" in the 20202022 Proxy Statement and is incorporated into this Item 13 by this reference.

ITEM 14.  PRINCIPAL ACCOUNTING FEES AND SERVICES
 
The information required by this item iswill be included under the caption "Proposal Four - Ratification of Appointment of Independent Registered Public Accounting Firm" in our 20202022 Proxy Statement and is incorporated in this Item 14 by this reference.

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PART IV
 
ITEM 15.  EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
 
(a) The following documents are filed as part of this Form 10-K:
 
(1)
(1)Financial Statements.  The consolidated financial statements of the Company are listed in the Index to the Consolidated Financial Statements in Item 8.  The following consolidated financial statements and supplementary information and Report of Independent Registered Public Accounting Firm are included in Part II of this Report.

INDEX TO CONSOLIDATED FINANCIAL STATEMENTS
Page

(2)Financial Statement Schedule.

PLANTRONICS, INC.
SCHEDULE II: VALUATION AND QUALIFYING
ACCOUNTS
(in thousands)
 Balance at Beginning of Year
Other (4)
Charged to Expenses or Other AccountsDeductionsBalance at End of Year
Provision for doubtful accounts and sales allowances:(1)    
Year ended March 28, 20204,956 — (2,297)(518)2,141 
Year ended April 3, 20212,141 — 577 (389)2,329 
Year ended April 2, 20222,329 — 677 (1,685)1,321 
Provision for promotions and rebates:(2)    
Year ended March 28, 2020123,053 (224)441,250 (452,705)111,374 
Year ended April 3, 2021111,374 4,619 378,777 (397,592)97,178 
Year ended April 2, 202297,178 — 432,592 (409,978)119,792 
Valuation allowance for deferred tax assets:(3)
Year ended March 28, 202015,787 — 71,561 (5,912)81,436 
Year ended April 3, 202181,436 — 21,087 (783)101,740 
Year ended April 2, 2022101,740 — 29,665 237 131,642 
  Balance at Beginning of Year 
Other (4)
 Charged to Expenses or Other Accounts Deductions Balance at End of Year
Provision for doubtful accounts and sales allowances:
(1) 
 
    
  
  
Year ended March 31, 2018 $603
 
 $784
 $(514) $873
Year ended March 30, 2019 873
 3,928
 4,332
 (4,176) 4,956
Year ended March 28, 2020 4,956
 
 (2,297) (518) 2,141
           
Provision for returns:
(2) 
 
    
  
  
Year ended March 31, 2018 $10,541
 
 $30,472
 $(30,788) $10,225
Year ended March 30, 2019 10,225
 (10,225) 
 
 
Year ended March 28, 2020 
 
 
 
 
           
Provision for promotions and rebates:
(2) 
 
    
  
  
Year ended March 31, 2018 $31,747
 
 $183,929
 $(177,392) $38,284
Year ended March 30, 2019
(5) 
38,284
 44,136
 417,422
 (376,789) 123,053
Year ended March 28, 2020 123,053
 (224) 441,250
 (452,705) 111,374
           
Valuation allowance for deferred tax assets:
(3) 
         
Year ended March 31, 2018 $2,209
   $981
 $(676) $2,514
Year ended March 30, 2019 2,514
 8,068
 7,469
 (2,264) 15,787
Year ended March 28, 2020 15,787
 
 71,561
 (5,912) 81,436

(1)    Amounts charged to expenses or other accounts related to the provision for doubtful accounts are recorded as part of selling, general, and administrative expenses and amounts related to sales allowances are recorded as a reduction to total net revenues in the consolidated statements of operations.

(1)
(2)    Amounts charged to expenses or other accounts are recorded as a reduction to total net revenues in the in the consolidated statements of operations.

(3)    Amounts charged to expenses or other accounts are recorded as part of income tax benefit in the consolidated statements of operations.

(4)    Amounts represent changes in the accounts due to the impact from adoption of ASC 606.

Amounts charged to expenses or other accounts are reflected in the consolidated statements of operations as part of selling, general, and administrative expenses for doubtful accounts and as a reduction to net revenues for sales allowances.

(2)
Amounts charged to expenses or other accounts are reflected in the consolidated statements of operations as a reduction to net revenues.

(3)
Amounts charged to expenses or other accounts are primarily reflected in the consolidated statements of operations as a component of income tax expense.

(4)
Amounts represent changes in the accounts due to Acquisition of Polycom on July 2, 2018 and impact from adoption of ASC 606.

All other schedules have been omitted because the required information is either not present or not present in the amounts sufficient to require submission of the schedule, or because the information required is included in the consolidated financial statements or notes thereto.

(3) Exhibits.  See Item 15(b) below.
 
(b)  Exhibits
 
We have filed, or incorporated by reference into this Report, the exhibits listed on the accompanying Index to Exhibits immediately followingpreceding the signature page of this Form 10-K.10-K.
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(c) Financial Statement Schedules
 
See Items 8 and 15(a) (2) above.

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EXHIBITS INDEX
  Incorporation by Reference 
Exhibit NumberExhibit DescriptionFormFile No.ExhibitFiling DateFiled Herewith
2.18-K001-126962.17/2/2018
2.2***8-K001-126962.13/28/2022
3.18-K001-126963.11/20/2009 
3.210-K001-126963.26/8/2020
4.18-K001-126964.16/3/2015
4.28-K001-126964.13/4/2021
4.38-K001-126964.26/3/2015
4.48-K001-126964.37/2/2018
4.4.18-K001-126964.3.12/21/2020
4.4.28-K001-1269610.112/29/2021
4.5X
10.18-K001-1269610.17/2/2018
10.1.18-K001-1269610.12/11/2020
10.2*10-K001-1269610.25/31/2005 
10.3*10-K001-1269610.35/17/2019
10.4*8-K001-1269610.28/3/2018 
10.5*8-K001-1269610.26/28/2019
10.6*8-K001-1269610.27/27/2020
10.7*10-K001-1269610.75/18/2021
10.8*10-K001-1269610.85/18/2021
10.9*10-K001-1269610.95/18/2021
10.10*8-K001-1269610.27/27/2021
10.11*X
10.12*X
114

Table of Contents
  Incorporation by Reference 
Exhibit NumberExhibit DescriptionFormFile No.ExhibitFiling DateFiled Herewith
10.13*8-K001-1269610.18/3/2018
10.14*8-K001-1269610.16/28/2019
10.15*8-K001-1269610.17/27/2020
10.16*8-K001-1269610.17/27/2021
10.17*10-Q001-1269610.22/8/2022
10.18*Trust Agreement Under the Plantronics, Inc. Basic Deferred Stock Compensation PlanS-8333-193514.63/25/1997 
10.19*Plantronics, Inc. Basic Deferred Compensation Plan Participant ElectionS-8333-193514.73/25/1997 
10.20*S-8333-1888684.15/24/2013
10.21*S-8333-24877510.19/14/2020
10.22**10-Q001-1269610.210/30/2020
10.23*10-Q001-1269610.310/30/2020
10.24*10-K001-1269610.136/8/2020
10.25*10-K001-1269610.105/17/2019
10.26*10-K001-1269610.115/17/2019
10.27*10-K001-1269610.125/17/2019
10.28*10-Q001-1269610.22/6/2020
10.29*10-Q001-1269610.32/6/2020
10.30**10-K001-1269610.266/8/2020
10.31*10-K001-1269610.276/8/2020
10.32**10-Q001-1269610.17/30/2021
10.33*10-Q001-1269610.27/30/2021
10.3410-K001-1269610.13.65/26/2009 
10.358-K001-1269610.15/26/2015
10.368-K001-126964.12/26/2021
21.1    X
23    X
24.1Power of Attorney – Power of Attorney (incorporated by reference to the signature page of this Annual Report on Form 10-K.)     
115

Table of Contents
Incorporation by Reference
Exhibit NumberExhibit DescriptionFormFile No.ExhibitFiling DateFiled Herewith
31.1X
31.2X
32.1X
101 INSXBRL Instance DocumentX
101 SCHXBRL Taxonomy Extension Schema DocumentX
101 CALXBRL Taxonomy Extension Calculation Linkbase DocumentX
101 LABXBRL Taxonomy Extension Label Linkbase DocumentX
101 PREXBRL Taxonomy Extension Presentation Linkbase DocumentX
101 DEFXBRL Taxonomy Definition Linkbase DocumentX
104Cover Page Interactive Data File, (formatted as Inline XBRL and contained in Exhibit 101)X
*Indicates a management contract or compensatory plan, contract or arrangement in which any Director or any Executive Officer participates.
**Confidential treatment has been granted with respect to certain portions of this Exhibit.
***Schedules and exhibits omitted pursuant to Item 601(b)(2) of Regulation S-K. The Company will furnish supplementally a copy of any omitted schedule or exhibit to the SEC upon request. The Company may request confidential treatment for any schedules or exhibits so furnished.

ITEM 16.  FORM 10-K SUMMARY

None.
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SIGNATURES
 
Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.
June 8, 2020May 26, 2022PLANTRONICS, INC.
By:/s/ Robert C. HagertyDavid M. Shull
Name:Robert C. HagertyDavid M. Shull
Title:
InterimPresident and Chief Executive Officer

(Principal Executive Officer)

POWER OF ATTORNEY
 
KNOW ALL PERSONS BY THESE PRESENTS:
 
That the undersigned officers and directors of Plantronics, Inc., a Delaware corporation, do hereby constitute and appoint Robert C. HagertyDavid M. Shull and Charles D. Boynton, or either of them, the lawful attorney-in-fact, with full power of substitution, for him in any and all capacities, to sign any amendments to this report on Form 10-K and to file the same, with exhibits thereto and other documents in connection therewith, with the Securities and Exchange Commission, hereby ratifying and confirming all that said attorney-in-fact or his substitute or substitutes may do or cause to be done by virtue hereof.
 
Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated.
 

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Table of Contents
SignatureTitleDate
/s/ Robert C. HagertyDavid M. Shull
(Robert C. Hagerty)David M. Shull)InterimPresident, Chief Executive Officer Chairman of the Board and Director (Principal Executive Officer)June 8, 2020May 26, 2022
/s/ Charles D. Boynton
(Charles D. Boynton)Executive Vice President and Chief Financial Officer (Principal Financial Officer and Principal Accounting Officer)June 8, 2020May 26, 2022
/s/ Robert C. Hagerty
(Robert C. Hagerty)Chairman of the Board and DirectorMay 26, 2022
/s/ Marv Tseu
(Marv Tseu)Vice Chairman of the Board and DirectorJune 8, 2020May 26, 2022
/s/ Frank Baker
(Frank Baker)DirectorJune 8, 2020
/s/ Kathy Crusco
(Kathy Crusco)DirectorJune 8, 2020
/s/ Brian Dexheimer
(Brian Dexheimer)DirectorJune 8, 2020
/s/ Gregg Hammann
(Gregg Hammann)DirectorJune 8, 2020
/s/ John Hart
(John Hart)DirectorJune 8, 2020
/s/ Guido Jouret
(Guido Jouret)DirectorJune 8, 2020
/s/ Marshall Mohr
(Marshall Mohr)DirectorJune 8, 2020
/s/ Daniel Moloney
(Daniel Moloney)DirectorJune 8, 2020

EXHIBITS INDEX
    Incorporation by Reference  
Exhibit Number Exhibit Description Form File No. Exhibit Filing Date Filed Herewith
2.1  8-K 001-12696 2.1 7/2/2018  
             
3.1  8-K 001-12696 3.1 1/20/2009  
             
3.2          X
             
4.1  8-K 001-12696 4.1 6/3/2015  
             
4.2  8-K 001-12696 4.2 6/3/2015  
             
4.3  8-K 001-12696 4.3 7/2/2018  
             
4.3.1  8-K 001-12696 4.3.1 2/21/2020  
             
4.4          X
             
10.1  8-K 001-12696 10.1 7/2/2018  
             
10.1.1  8-K 001-12696 10.1 2/11/2020  
             
10.2*  10-K 001-12696 10.2 5/31/2005  
             
10.3*  10-K 001-12696 10.3 5/17/2019  
             
10.4*  8-K 001-12696 10.2 8/3/2018  
             
10.5*  8-K 001-12696 10.2 6/28/2019  
             
10.6*  8-K 001-12696 10.1 8/3/2018  
             
10.7*  8-K 001-12696 10.1 6/28/2019  
             
10.8* Trust Agreement Under the Plantronics, Inc. Basic Deferred Stock Compensation Plan S-8 333-19351 4.6 3/25/1997  
             
10.9* Plantronics, Inc. Basic Deferred Compensation Plan Participant Election S-8 333-19351 4.7 3/25/1997  
             
10.10*  S-8 333-188868 4.1 5/24/2013  
             
10.11*  8-K 001-12696 10.2 8/2/2016  
             
10.11.1*  10-K 001-12696 10.7.1 5/17/2019  
             
10.11.2*  10-Q 001-12696 10.1 2/6/2019  
             
10.12*          X
             

    Incorporation by Reference  
Exhibit Number Exhibit Description Form File No. Exhibit Filing Date Filed Herewith
10.13*          X
             
10.14*  10-K 001-12696 10.10 5/17/2019  
             
10.15*  10-K 001-12696 10.11 5/17/2019  
             
10.16*  10-K 001-12696 10.12 5/17/2019  
             
10.17*  10-K 001-12696 10.11 5/10/2017  
             
10.18*  10-K 001-12696 10.14 5/17/2019  
             
10.19*  10-Q 001-12696 10.3 2/5/2019  
             
10.20*  10-Q 001-12696 10.1 10/31/2017  
             
10.21*  10-K 001-12696 10.17 5/17/2019  
             
10.22*  10-Q 001-12696 10.4 2/5/2019  
             
10.23*  10-Q 001-12696 10.1 2/6/2020  
             
10.24*  10-Q 001-12696 10.2 2/6/2020  
             
10.25*  10-Q 001-12696 10.3 2/6/2020  
             
10.26*          X
             
10.27*          X
             
10.28  10-K 001-12696 10.13.6 5/26/2009  
             
10.29  8-K 001-12696 10.1 5/26/2015  
             
21.1          X
             
23          X
             
24.1 Power of Attorney – Power of Attorney (incorporated by reference to the signature page of this Annual Report on Form 10-K.)          
             
31.1          X
             
31.2          X
             
32.1          X
             
101 INS XBRL Instance Document         X
             

(Kathy Crusco)DirectorIncorporation by ReferenceMay 26, 2022
Exhibit Number/s/ Brian DexheimerExhibit DescriptionFormFile No.ExhibitFiling DateFiled Herewith
101 SCH(Brian Dexheimer)DirectorXBRL Taxonomy Extension Schema DocumentXMay 26, 2022
/s/ Gregg Hammann
101 CAL(Gregg Hammann)DirectorXBRL Taxonomy Extension Calculation Linkbase DocumentXMay 26, 2022
/s/ Guido Jouret
101 LAB(Guido Jouret)DirectorXBRL Taxonomy Extension Label Linkbase DocumentXMay 26, 2022
/s/ Talvis Love
101 PRE(Talvis Love)DirectorXBRL Taxonomy Extension Presentation Linkbase DocumentXMay 26, 2022
/s/ Marshall Mohr
101 DEF(Marshall Mohr)DirectorXBRL Taxonomy Definition Linkbase DocumentXMay 26, 2022
/s/ Daniel Moloney
104(Daniel Moloney)DirectorCover Page Interactive Data File, (formatted as Inline XBRL and contained in Exhibit 101)XMay 26, 2022
/s/ Yael Zheng
*(Yael Zheng)DirectorIndicates a management contract or compensatory plan, contract or arrangement in which any Director or any Executive Officer participates.
**Confidential treatment has been granted with respect to certain portions of this Exhibit.May 26, 2022


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