================================================================================

                    U.S.

                      SECURITIES AND EXCHANGE COMMISSION
                             Washington, D.C. 20549

                                   _________________
                                        
                                   FORM 10-K

[X]  Annual Report pursuant to Section 13 or 15(d) of the Securities Exchange
     Act of 1934

                  For the fiscal year ended:ended December 31, 19981999

                                      OR

[_]  Transition Report pursuant to Section 13 or 15(d) of the Securities and
                             Exchange Act of 1934

            For the transition period from __________ to __________


                       Commission File Number:Number 000-24435

                          MICROSTRATEGY INCORPORATED
            (Exact Namename of registrant as specified in its charter)



                                   DELAWARE                                                             51-0323571Delaware
                           (State of incorporation)

                                  51-0323571
                    (I.R.S. Employer Identification Number)

                    8000 Towers Crescent Drive, Vienna, VA
                   22182
(Address of Principal Executive Offices)

                                     22182
                                  (Zip Code)


      (703) 848-8600
             (Registrant'sRegistrant's telephone number, including area code)code: (703) 848-8600

  Securities registered pursuant to Section 12(b) of the Act:  Title of Each Class         Name of Each Exchange on Which Registered
      -------------------         -----------------------------------------
             None                                   NoneNot applicable

          Securities registered pursuant to Section 12(g) of the Act:

               Class A Common                Stock,common stock, par value $.001$0.001 per share

                               (Title of class)


   Indicate by check mark whether the registrantregistrant: (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceedingpreceding 12 months (or for such shorter period that the
registrant was required to file such reports), and (2) has been subject to such
filing requirements for the past 90 days. Yes [X]  No [ ][_]

   Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to the
best of registrant's knowledge, in definitive proxy or information statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [ ][_]

   The aggregate market value of the voting stock held by non-affiliates of the
registrant (based on the last reported sale price of the Registrant's Class A
Common Stockcommon stock on March 1, 19992000 on the Nasdaq National Market) was approximately
$198,429,204.$4.6 billion.

   The number of shares of the registrant's Class A Common Stockcommon stock and Class B
Common
Stockcommon stock outstanding on March 1, 19992000 was 7,765,08423,563,492 and 30,073,374,55,466,929,
respectively.


                      DOCUMENTS INCORPORATED BY REFERENCE

   Portions of the registrant's Proxy Statement for its 1999 Annual Meeting of
Stockholders, for its 19992000 Annual Meeting of
Stockholders are incorporated by reference into Part III of this Form 10-K.

                                      ================================================================================ii


                          MICROSTRATEGY INCORPORATED

                               TABLE OF CONTENTS

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PART I Page ------------ PART I - ------ Item 1. Business......................................................................................Business.................................................... 1 Item 2. Properties....................................................................................Properties.................................................. 19 Item 3. Legal Proceedings.............................................................................Proceedings........................................... 20 Item 4. Submission of Matters to a Vote of Security Holders...........................................Holders......... 20 PART II - ------- Item 5. Market for Registrant's Common Stock and Related Security Holder Matters......................Stockholder Matters......................................... 21 Item 6. Selected Consolidated Financial Data..........................................................Data..................................... 22 Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations.........Operations................................... 23 Item 7a. Quantitative and Qualitative Disclosures about Market Risk....................................Risk.. 43 Item 8. Consolidated Financial Statements and Supplementary Data......................................Data................. 43 Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure..........Disclosure.................................... 44 PART III - -------- Item 10. Directors and Executive Officers of the Registrant............................................Registrant.......... 44 Item 11. Executive Compensation........................................................................Compensation...................................... 44 Item 12. Security Ownership of Certain Beneficial Owners and Management................................Management.................................................. 44 Item 13. Certain Relationships and Related Transactions................................................Transactions.............. 44 PART IV - ------- Item 14. Exhibits, Financial Statement Schedules and Reports on Form 8-K...............................8-K.................................................... 44
iii CERTAIN DEFINITIONS All references in this Annual Report on Form 10-K to "MicroStrategy", "we", "us", and "our" refer to MicroStrategy Incorporated and its consolidated subsidiaries (unless the context otherwise requires). FORWARD-LOOKING INFORMATION This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934, as amended. For this purpose, any statements contained herein that are not statements of historical fact, including without limitation, certain statements under "Item 1. Business" and "Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" and located elsewhere herein regarding industry prospects and the Company'sour results of operations or financial position, may be deemed to be forward-looking statements. Without limiting the 1 foregoing, the words "believes," "anticipates," "plans," "expects," and similar expressions are intended to identify forward-looking statements. The important factors discussed below under the caption "Business-Risk"Business--Risk Factors," among others, could cause actual results to differ materially from those indicated by forward- lookingforward-looking statements made herein and presented elsewhere by management from time to time. Such forward-looking statements represent management's current expectations and are inherently uncertain. Investors are warned that actual results may differ from management's expectations. 2iv PART I ITEM 1. BUSINESS OVERVIEW MicroStrategy isOverview We are a leading worldwide provider of enterprise DSSintelligent e-business software applications and related services. DSS Suite provides Globalservices that enable the transaction of one-to-one electronic business through web, wireless and voice communication channels. Our product line enables both proactive and interactive delivery of information from large-scale databases. Our objective is to provide the largest 2000 enterpriseenterprises in the world, leading Internet businesses and other user communitieshigh-volume data providers with timely answersa software platform to mission-critical questions. Itdevelop solutions that deliver insight and intelligence to their enterprises, customers and supply-chain partners. Our software platform enables users to query and analyze the most detailed, transaction-level databases, turning data into business intelligence. In addition to supporting internal enterprise users, our products extend DSS applicationsthe platform delivers critical business information beyond corporate boundaries to customers, partners and supply chain constituencies. DSS Suite is deployed acrosssupply-chain constituencies through a broad range of pull and push technologycommunication channels such as the Internet, e-mail, telephones pagersand wireless communication devices. Our platform is designed for developing e-business solutions that are personalized and proactive and that reach millions of users. We offer a comprehensive set of consulting, education and technical support services for our customers and partners. In July 1999, we launched a new business unit called Strategy.com. Strategy.com is our personal intelligence network, a new form of media that brings speed to transactions by actively delivering highly personalized, relevant and timely information to individuals through a wide variety of delivery methods, including e-mail, telephone and wireless devices. The Strategy.com network leverages the MicroStrategy software platform and is organized around a suite of information channels. The network currently operates a Finance Channel and plans to launch additional channels on subjects such as weather, news, politics, arts, traffic, travel and entertainment. Strategy.com syndicates its channels through other companies that serve as network affiliates and network associates, which we refer to collectively as affiliates. Affiliates offer the Strategy.com channels and services on a co-branded basis directly to their customers and in turn share with Strategy.com a percentage of the revenues they generate. Strategy.com also provides application maintenance, development, customer billing, hosting and support services for those channels, enabling affiliates to focus on their core businesses. Strategy.com has established more than 100 network affiliate agreements with leading Internet companies, communications carriers, media companies and financial institutions and now has approximately 300,000 subscribers for its Strategy.com Finance Channel. Strategy.com had recognized no revenue as of December 31, 1999. Recent Developments Our operations and prospects have been and are significantly affected by the recent developments described below. Restatement of Financial Results. We are revising our 1999, 1998 and 1997 financial statements. The principal reason for these revisions to revenues and operating results was to conform with the accounting principles articulated in Statement of Position 97-2 "Software Revenue Recognition." These revisions primarily addressed the recognition of revenue for certain software arrangements which should be accounted for under the subscription method or the percentage of completion method, which spread the recognition of revenue over the entire contract period. For example, when fees are received in a transaction in which we are licensing software and also performing significant development, customization or consulting services, the fees should be recognized using the percentage of completion method and, therefore, product license and product support and other wireless communications devices. Our DSS Suiteservices revenue are recognized as work progresses. Revenue from arrangements where we 1 provide hosting services is generally recognized over the hosting term, which is generally two to three years. The effect of these revisions is to defer the time in which revenue is recognized for large, complex contracts that combine both products and services. These revisions also providesresulted in a substantial increase in the technology foundation foramount of deferred revenue reflected on our balance sheet at the deploymentend of personalized, consumer-focused e-commerce applications. INDUSTRY BACKGROUND Online Transaction Processing; Construction1999 and 1998. Additionally, these revisions include the effects of Data Warehouses. The developmentchanges in the reporting periods when revenue from certain contracts are recognized. In the course of reviewing our revenue recognition on various transactions, we became aware that, in certain instances, we had recorded revenue on certain contracts in one reporting period where customer signature and delivery had been completed, but where the contract may not have been fully executed by us in that reporting period. We subsequently reviewed license agreements executed near the end of the DSS industry has beenyears 1999, 1998 and 1997 and determined that revisions were necessary to ensure that all agreements for which we were recognizing revenue in a reporting period were executed by both parties no later than the end of the reporting period in which the revenue is recognized. With the concurrence of our auditors, we reduced our 1999 reported revenue from $205.3 million to $151.3 million and our results of operations from diluted net income per share of $0.15 to a diluted net loss per share of $(0.44). Correspondingly, deferred revenue at December 31, 1999 increased from $16.8 million to $71.3 million. We also reduced our reported revenue for 1998 from $106.4 million to $95.5 million and our results of operations from diluted net income per share of $0.08 to diluted net loss per share of $(0.03). In addition, we reduced our reported revenue for 1997 from $53.6 million to $52.6 million and our results of operations from diluted net income per share of $0.00 to diluted net loss per share of $(0.02). We also made possible bycertain revisions to our balance sheet as of December 31, 1999. These revisions include a reclassification of approximately $21.5 million from accounts receivable to short-term investments relating to the widespread implementation overvalue of proceeds from a software transaction that was received in the past ten yearsform of online transaction processing systems that create large volumesa right to receive shares of transaction-oriented data. Online transaction processing applications include standardized resource planning packages from vendors such as SAP, Baan, PeopleSoft, Oraclethe customer's common stock. We also recorded an increase to goodwill of approximately $31.4 million, net of the increase in amortization, relating to the purchase of the intellectual property and J.D. Edwards, as well as customother tangible and semi-custom systems which have been createdintangible assets, including the assembled workforce relating to process transactions such as securities trading, bank deposit withdrawals, airline reservations, mortgage payments, wire transfers, retail sales, credit card payments and telephone billing. The transactional data created by online transaction processing systems is typically detailed and updated regularly, and has a short utility time horizon. In contrast, data required by decision support analysts are typically detailed and have a lengthy utility time horizon. In order to provide data to decision support analysts, relevant transactional data must often be extracted from online transaction processing systems, cleansed, encoded, summarized and uploaded into a database knownNCR's Teracube project in exchange for 566,372 shares of our Class A common stock. We made this revision as a data warehouse. Data warehouses have been developedresult of a re-measurement of the purchase price of the Teracube assets to reflect the value of our Class A common stock on the transaction's closing date. In addition, we reduced fixed assets by approximately $8.8 million, net of the decrease in depreciation, in order to storerecord software received for resale and software acquired for internal use in barter transactions at the vast historical logsbook value of transaction details generated from oneour assets surrendered in the exchange. Approximately $5.0 million of the reduction in fixed assets is a reduction in revenue, as restated. Of this amount, no revenue will be recorded unless this software is resold. See Note 3 to the Consolidated Financial Statements. As a result of the foregoing revisions to our 1999, 1998 and 1997 financial statements, we will also be amending other Securities and Exchange Commission ("SEC") filings to reflect the revisions to our quarterly results in those periods. Our financial statements and announced earnings for those quarterly periods should not be relied upon. Legal Proceedings. Actions Arising under Federal Securities Laws. In March 2000, numerous separate complaints purporting to be class actions were filed in federal courts in various jurisdictions alleging that we and certain of our officers and directors violated section 10(b) of the Securities Exchange Act of 1934, as amended, Rule 10b-5 promulgated by the SEC thereunder, and section 20(a) of the Securities Exchange Act of 1934, as amended. The complaints contain varying allegations, including that we made materially false and misleading statements with respect to our 1999 and 1998 financial results in our filings with the SEC, analysts' reports, press releases and media reports. The complaints do not specify the amount of damages sought. We have not filed any answers, motions to dismiss or more online transaction processing applications. Data warehouses are substantially larger thanother responsive pleadings in this litigation. We intend to defend this matter vigorously. 2 SEC Investigation. In March 2000, we were notified that the online transaction processing databases, as data warehouses containSEC had issued a broader scopeformal order of transaction data spanning longer periodsprivate investigation in connection with matters relating to our restatement of time.our financial results. The majoritySEC has requested that we provide them with certain documents concerning the revision of Global 2000 enterprises have constructed or are constructing data warehouses to serveour financial results and financial reporting documents. The SEC indicated that its inquiry should not be construed as an information foundation for analyzingindication by the SEC or its staff that any violation of law has occurred, nor as an adverse reflection upon any person, entity or security. We are cooperating with the SEC in connection with this investigation and optimizingits outcome cannot yet be determined. Industry Background The emergence and widespread acceptance of the Internet as a medium of communication and commerce has dramatically changed the way businesses interact with each other and with their customers. According to International Data Corporation ("IDC"), worldwide spending on Internet business operations. Forrester Research predicts that the decision support market is projected to growinfrastructure will increase from $1.6$211 billion in 1998 to $3.6 billion by 2001.$1.5 trillion in 2003, a compound annual growth rate of approximately 48%. The Enterprise DSS Market Opportunity.Internet provides opportunities for businesses to establish new revenue streams, create new distribution channels and reduce costs. For example, companies are using Internet-based systems to facilitate business operations, including sales automation, supply-chain management, marketing, customer service and human resource management. Consumers are also becoming increasingly sophisticated in their use of the Internet, relying on the Internet not only to make online purchases, but to perform price comparisons, analyze recommendations from like-minded individuals and educate themselves about relevant products and offerings. The constructionintegration of data warehouses from online transaction processing applications has created the market opportunityInternet into business processes and increased consumer sophistication create opportunities for scalable, sophisticated and maintainable DSS applications that can extract highly useful business information from data warehouses. The mission of DSS applications is different from but complementary to that of online transaction processing applications. While online transaction processing enables companies to "do business" by processing transactions that are similar in nature, cost, frequency and complexity, DSS applications enable companies to "douse intelligent e-business systems as part of a more dynamic business better" by allowing rapid, effective and comprehensive data analysis. Using online transaction processing applications, companies may mail proposals to prospects, bill customers, reverse fraudulent charges or book airline seats. In contrast, using DSS applications, companies may select prospect lists to receive direct mail, allocate inventory to sell to customers, identify potentially fraudulent charges or allocate airline seats among various travel routes. Business analysts often employ DSS applications to translate business questions into database-interpretable queries. DSS applications mathematically process query results to provide the business analyst with insightful answers to their questions. "Enterprise DSS" refers to applications designed to answer questions at all levels of detail, ranging from minute, operational questions to large-scale strategic assessments, targeted at all types of decision makers within an enterprise. Enterprise DSS applications help users address critical uncertainties affecting their business by answering highly focused performance questions. These questions vary by industry. Examples include: 3 Retail. What products or groups of products should be sold? Where? At what price? How much shelf space should be allocatedmodel. Factors increasing demand for specific products? How much promotion should each product receive? Which products sell well together? How much inventory should be carried? What are the primary customer characteristics? Banking & Finance. Who should be targeted for direct marketing efforts? What products are most likely to appeal to existing customers? How profitable are existing customers? Which customer groups are credit risks? What is the proper pricing strategy for a given set of financial products? How much fraudulent activity is occurring? How efficiently are underwriters and credit officers performing? Healthcare. What is the range of outcomes for a given treatment? How frequently is this treatment prescribed? Which drugs, hospitals, doctors, healthplans are most effective? Which patient groups are most at risk? How efficient and effective is a given technique for treating a specific illness? The promise of Enterprise DSS applications is to offer decision makers across a broad range of industries the opportunity to ask and answer mission-critical questions about their businesses using transactional data assets that have been captured but not exploited to their fullest extent. Factors Driving Enterprise DSS Development. Despite the significant promise of Enterprise DSS applications, until recently, a number of technical and cost constraints had impaired development of the DSS market. The increase in electronically captured and stored transactional data, together with recent advances in software, hardware and networking, have converged to help resolve these technical and cost constraints. Factors driving Enterprise DSS developmentsystems include: Increased Electronic Capture of Transactional Data. Electronically captured data is critical to Enterprise DSS applications. In industries such as retail, telecommunications, financial servicesTransaction and healthcare, an increasing percentage of customer and supply chain transactions are captured and stored electronically.Customer Information. The rapid growth in the electronic capture of business transactions and the increased availability of related profile data inon the parties or products involved in each transaction are providing businesses with a rich data foundation for the growthone-to-one customer interactions. Powerful data analysis tools are required to sift through massive amounts of Enterprise DSS applications. Improved Relational Database Management Software. Relational database management system technology has become accepted as the primary data storageto uncover information regarding customer interactions, in turn enabling organizations to provide superior service and access platform for Enterprise DSS applications. Traditionally optimized for onlineproducts to customers. Need to Create a Personalized, One-to-One Customer Experience While Maintaining Privacy. Many companies are initiating one-to-one marketing strategies that establish personalized relationships with each customer based on their individual needs and preferences and earn customer loyalty by providing superior service, security and convenience. In order to successfully acquire, retain and upgrade customers, organizations need to understand their profiles, their transaction processing applications only, relational database management system technology has been improved specifically for DSS applications. Such improvements have removed manyhistory, their past responses to marketing campaigns, and their interactions with customer service. Retrieving information from widely dispersed and complex data sources and providing a holistic view of the database size, manageability and query performance constraints thatcustomer can be challenging. At the same time, while businesses have traditionally made Enterprise DSS development difficult. Improved Performance-to-Price Ratio of Computing and Storage Hardware. The widespread availability of scalable hardware fromthe opportunity to collect a variety of server vendors has produced significantinformation that could improve targeting, customers are increasingly concerned about the potential for loss or abuse of their privacy. Need to Integrate Online and Traditional Operations. While there are substantial benefits to conducting business electronically, companies need to ensure that their online operations work in concert with their traditional bricks and mortar operations. Companies are seeking to ensure that an order placed online can be reliably fulfilled according to the expectations of the customer and to develop and maintain consistent interactions with customers across different channels. Maintaining the integrity of, and enhancing, the customer experience is crucial to fostering customer loyalty. Emergence of Wireless Internet and Voice Technologies. Information can be more valuable if there is untethered, ubiquitous access to the information. The recent development of the wireless application protocol and improvements in server pricetext-to-speech and performance. Invoice-recognition technologies have created a uniform technology 3 platform for delivering Internet-based information and services to digital mobile phones and other wireless devices. According to IDC, the early 1990's, building and managing databasestotal value of onewireless Internet transactions will increase from $4.3 billion in 1998 to five gigabytesmore than $38.0 billion by 2003, a compound annual growth rate of stored data was considered typical. Over the past four years, symmetric multi- processing, or SMP, servers running Unix have achieved commercial acceptance, providing relational database management system vendors with the first non- proprietary hardware platforms capable of supporting enterprise-scale databases which considerably exceed five gigabytes. Based on a survey of 50 companies in the Fortune 1,000 published by Forrester Research, the average data warehouse was 132 gigabytes in 1997 andapproximately 55%. This development is expected to growgenerate new business opportunities for companies by providing an additional channel for existing services and creating opportunities to 259 gigabytes by 1999. SMP serversprovide new services that can be delivered any place and at any time to anyone that has access to a wireless device. For instance, customers of an online brokerage company will have provided the capacitycapability not only to store index, aggregate, queryget stock portfolio updates and manage thesealerts over their phones, but will also be able to immediately act on that information and buy or sell securities through a wireless device. The MicroStrategy Solution MicroStrategy offers a comprehensive suite of software products and services that enable businesses to develop and deploy intelligent e-business systems. MicroStrategy's solution enables organizations seeking a strong, personalized relationship with their customers to better understand customer interactions and actively deliver personalized information to customers through the Internet, e- mail, telephones or wireless devices. Optimized Support for Large Data Volumes and All Major Relational Database/Hardware Combinations. The MicroStrategy platform supports systems with very large data volumes and because no one hardware vendor controls the marketis specifically designed to support all major relational database platforms commonly used for these servers, the capacity is available on a cost-effective basis. Further developments, such as massively parallel processing servers, or MPP servers, are expected to provide substantial improvementsintelligent e-business systems. Important features of our solution in performance over SMP servers, and are also now becoming commercially available from a wide variety of hardware vendors. Improved Networking Protocols and Infrastructure. The emergence of protocols such as TCP/IP, HTML, ActiveX and Java, combined with commercially available servers and browsers supporting these protocols (collectively comprising the infrastructure of the Web), bandwidth, security products, authoring tools, administrative suites, access devices and third party expertise have substantially decreased the cost of deploying multi-user applications such as Enterprise DSS applications. The corresponding advances in usability, reliability, maintainability and connectivity have accelerated the commercial acceptance of Enterprise DSS applications by making such deployment less risky, less expensive and less time-consuming for information systems organizations. 4 The Emergence of New DSS Applications. Synergies produced by the combination of improved database software, abundant computing power and efficiently connected networks are resulting in a dramatic increase in overall DSS market potential and growth rate. International Data Corporation projectsthis area include: . structured query language optimization drivers that the market for Internet-related DSS applications will grow from $970 million in 1998 to $2.3 billion by 2001, and based on its survey of 50 Fortune 1,000 companies, Forrester Research estimates that 80% of the survey sample will have Web access to the databases by 1999. As these advances converge, the value of DSS applications (and therefore the size of information technology budgets which support their development) is being enhanced by increasing the number of users, the frequency of use and the importance of the information obtained and by transforming under-utilized data into revenue-generating assets, not simply measures for cost control. These advances are also increasing the size of the market by enabling entirely new types of applications to be deployed to new constituencies from the same central data warehouse. In particular, the following three new classes of DSS applications are becoming factors in the growth of the DSS market. Remote DSS. Remote DSS applications provide information to operational professionals throughout an enterprise and enable them to improve performance on a routine basis. Potential users include managers and other professional staff throughout the sales, marketing, manufacturing, logistics, finance, human resources and technology functions regardless of their geographic location. Although an enterprise rarely has more than a few hundred centralized analysts and executives for any given DSS application, the same enterprise may have thousands of remote enterprise users, spread across dozens, hundreds oreach major database; . ability to support very large user populations; . designed to maximize up-time, even thousands of locations. For example, a Remote DSS application that profiles customers and provides relevant sales information allows account executives located across a business organization to identify problem accounts, discern abnormal trends in their territory and proactively manage sales calls. Supply Chain DSS. Supply Chain DSS applications allow and encourage trading partners to give preferential treatment to one another in exchange for greater certainty and visibility up and down their value chains. In order to obtain the information that enables this visibility and certainty, partners may want to offer more favorable terms, invest more in co-marketing, make available increased levels of supplies, provide more shelf space or pay higher prices. Potential users include a firm's vendors, distributors, partners, outsourcers, resellers and financing sources. The number of potential Supply Chain DSS application users can range from hundreds to tens of thousands. For example, a DSS application that provides access to retail sales information would be valuable to the manufacturers and distributors who stock the shelves within each store. This information can be used to design new products, refine marketing campaigns, develop optimal pricing schemes, rationally allocate inventory and proactively schedule factory production. Commercial DSS. Commercial DSS applications offer customers a new value-added information service that can result in improved pricing, greater market share, longer customer retention or a new revenue stream for the owner of the DSS application. Information systems have been successfully bundled with products and services over the past decade, although largely in the context of online transaction processing applications such as automated teller machines, voice response units and ticketing reservation systems. Those firms in the best position to exploit the opportunities of Commercial DSS applications include major banks, financial services, healthcare providers, retailers, publishers, utilities and travel service providers all of whom have large volumes of customers who must make intricate decisions on a routine basis. Many of these systems have the potential for hundreds of thousands, or even millions, of users. For example, healthcare providers that use DSS applications to offer outcome analysis for various combinations of patients, treatments, drugs, hospitals and doctors could provide patients with substantial peace of mind, possibly encouraging them to be treated by that provider. Consumer DSS. Consumer DSS applications enable organizations to present consumers with personalized services and product offerings based on a profile which may include past selections and purchases by those consumers or their peers. Consumer DSS applications use these profiles to deliver highly targeted product offerings and information services on demand via the Internet, or automatically via e-mail, telephones, pagers, and other wireless communications devices. By integrating these personalized services and product offerings with e-commerce applications, organizations can sell products and services, obtain consumer approval, or confirm the delivery of information. For example, a consumer could receive an e-mail from an online retailer two weeks before their nephew's tenth birthday offering to sell by return e-mail the top three selling toys for ten-year-olds in the nephew's town. CHALLENGES FACING ENTERPRISE DSS DEVELOPERS Notwithstanding the market potential for DSS applications, attempts to build and deploy Enterprise DSS applications have traditionally been hampered by a variety of factors, including the following. 5 Optimal Query Generation Is Technically Challenging. Although Structured Query Language, or SQL, has been held out as a universal software standard to enable database queries, each relational database management system vendor has added extensions and created a SQL interpreter that favors certain queries. In many cases, the same SQL will not work against two different relational database management systems and in most cases, the same SQL will not be optimal for both. Changes in the relational database management system version, data warehouse design, query profiles or application requirements may require costly and time- consuming revisions to the SQL execution plans. Since relational database management system vendors are constantly seeking to gain competitive advantage for their particular database engine, severe maintenance demands have been imposed on those firms developing their own DSS applications that generate SQL directly against the relational database management system. Certain DSS tools force the designer to "hardwire" application logic directly against the logical database schema, resulting in either a "brittle" solution that may preclude any future enhancements to the database, a "crippled" solution that prevents many types of analysis from being implemented, or a "slow" solution because optimal query response requires dynamic repathing at runtime. Administrative Tools Are Lacking. Companies need to deploy a multitude of applications to a variety of constituencies, each with their own set of security and access privileges. These constituencies need to share the same data and application reporting objects, while using them to perform different tasks. Users also require tools for version control, customer billing, performance management and tuning, usage assessment, application maintenance and mass upgrades. Because the DSS market is relatively new and still developing, many of the administrative tools that are taken for granted in the online transaction processing market are still missing. Given the lack of management tools, it is quite challenging to scale up a workgroup application meant to serve a small, localized set of users into a family of DSS services. End-User Application Protocol Interfaces Are in Flux. Currently, users interact with their DSS applications through a variety of interfaces, including: . native Windows applications that are tailored to the power-user or analyst; . executive information system interfaces; . printed reports; . Microsoft Excel add-in modules; . Web browsers supporting only HTML, Java, Active X or various combinations of these protocols; . custom interfaces constructed in Visual Basic, C++ or other programming languages; . Microsoft Access;high volume applications; and . other Microsoft Office applications, such as Word or PowerPoint. The optimal interface is a function of the user, its level of comfort with the DSS application, the client hardware and the client operating system. Since these factors are continually changing, it has been and remains unlikely that any dominant interface will emerge. Accordingly, DSS developers are required to develop applications that are compatible with a number of different application protocol interfaces, or APIs, without the emergence of clear standards. This interface flux introduces additional design, development, quality assurance and support requirements into the typical Enterprise DSS project. Certain DSS Toolsets Are Not Scalable. A number of DSS vendors have developed OLAP and hybrid OLAP database toolsets in an attempt to solve data warehouse design and query generation challenges. In contrast to relational OLAP technology, OLAP and hybrid OLAP solutions require the creation of intermediate data caches or proprietary, non-relational database management systems that provide the basis for their analytical capabilities. These proprietary databases have traditionally been optimized for the type of summary analysis that a financial auditor or executive would find valuable in the context of a planning/budgeting review, and their design reflects explicit trade-offs between performance, simplicity, power and flexibility. Due to the rapid increase in the size of decision support databases in recent years, the design constraints of OLAP and hybrid OLAP architectures have become increasingly visible. For 6 example, these "solutions" may truncate the range of schema designs (which are the physical and logical models of how the data should be stored within a database), limit data volumes, limit the breadth and richness of a data set and require indexing, consolidating, caching and loading schemes that are prohibitively expensive for Enterprise DSS applications. Published benchmarks of OLAP vendors have seldom attempted to analyze more than one gigabyte of input data. However, market research suggests that the typical data warehouse contains in excess of 100 gigabytes of input data. Thus, while very well suited for solving certain decision support problems, many currently available OLAP toolsets are optimized to analyze datasets which are two orders of magnitude smaller than those required for Enterprise DSS applications. Existing DSS Tools Lack Features. Multi-dimensional analysis performed on a large, relatively amorphous relational database management system can prove quite challenging due to the stresses placed on the application server, network and client interface during the analytical process. The tools typically used for DSS application development have been designed to satisfy a lowest common denominator requirement--making certain assumptions about the volume and nature of the data along with the complexity of analyses in order to simplify the engineering challenges. Most do not allow the designer the ability to articulate the sophisticated queries necessarywork with many languages for granular transaction-level analysis (such as fraud detection, market basket analysis, call detail analysis, database marketing, credit analysisinternational applications. Extremely Powerful Analytics to Customer- and patient outcomes analysis). Others lack object- based development environments, preventing developers from reusing standard application logic. DSS tools may limit the rangeTransaction-Levels of dimensionality, attribute richness, hierarchical choices, and filtering options available to the end-user. They may lack advanced analytical capabilities such as rankings ("top 10 vendors by department"), decilings ("bottom quartile of customers in sales"), time-based calculations ("percent change over the same period last year") and multi- dimensional calculations ("product contribution to division profitability"). Many tools also lack sophisticated SQL generators and are forced to rely upon intermediate data caches that are created on the desktop or application server in order to perform their analysis. These caches create network and CPU bottlenecks that prevent the execution of certain queries and slow the performance of the MPP and SMP servers storing the database. The Existing Relational Database Management System Market Has Been Fragmented.Detail. We believe that the data warehouse market has been fragmented. SupportingMicroStrategy platform incorporates the multiplicitymost sophisticated analysis engine available today, capable of relational database management system APIs, as well as the interface APIs, is difficult without incurring significant sacrifices in functionality and scalability. Global 2000 enterprises, value added resellers, data syndicators, original equipment manufacturers and system integrators require DSS platforms that run well against relational database management system platforms such as Oracle, Informix, Sybase, Tandem, Teradata, IBM's DB2/390, DB2/400 and DB2/UDB and Microsoft's SQL Server and Access. Providing this portability may not be desirable or even possible for DSS vendors that have a disproportionately large investment in one of the competing relational database management system standards. Even DSS vendors that claim to be "open" often have not invested the resources necessary to provide scalable performance against each of these databases. Essential Enterprise DSS Services Are Scarce. Most relational database management system vendors have tended to design their products for online transaction processing performance, rather than DSS performance. As the data warehousing market began to grow, the vendors of these products have added features and modified their core products in order to better serve the needs of the DSS product user. However, as a database grows in depth and breadth, and the queries become more sophisticated, it has proven increasingly difficult to create high-performance database designs that properly balance performance, functionality and maintainability requirements. Designs can vary based upon the nature of the relational database management systemanswering highly detailed business questions. The MicroStrategy platform server hardware, network, client hardware, data set, user constituencies and query profile. The complexities of data warehouse design have created a critical, but largely unmet, need for Enterprise DSS services, including: . data warehouse design education; . DSS application design education; . end-user DSS usage education; . data warehouse consulting to assist with hardware selection, relational database management system selection, network and database tuning, database design and project management; . DSS consulting to assist with metric, filter and report definition and development; and 7 . telephone, Web-based and on-site support from professionals that understand Enterprise DSS products. Successful Enterprise DSS developers must be able to quickly resolve problems that arise in a heterogeneous environment consisting of multiple hardware servers, database servers, application servers, networks, APIs and client hardware devices from multiple vendors. THE MICROSTRATEGY SOLUTION Through DSS Suite, we offer a comprehensive set of products and services that function as a platform for developing and deploying Enterprise DSS applications. Our software is designed to address the requirements of DSS application developers who are required to create scalable, portable and highly functional systems. DSS Suite frees application developers from the need to divert scarce resources to the technical and system integration challenges that are common across every industry. Instead, developers are able to focus on solving the business critical analytical problems unique to their particular industry. The advantages of DSS Suite include: Extremely Powerful Analytics to Transaction-Levels of Detail. DSS Suite offers support for information beyond the summary and detail querieslevel to include queriesinformation at the most detailedcustomer transaction and interaction level. This featurecapability is critical to a wide range of applications, including highly targeted direct marketing, e-commerce site personalization, customer and product affinity analysis, call detail analysis, market basket analysis, fraud detection, credit analysis forecasting and trend metrics and campaign management. DSS Suite supports analysis ranging from ten attributes to 10,000 attributes, as well as support for sophisticated multi- dimensional qualities (for example, weather, loan status or promotional flags) and many-to-many relationships (such as colors and features). This sophisticationThe MicroStrategy platform allows the creation of granular, transaction-specific DSS applicationshighly sophisticated systems that provide insight into customer behavior. Examplestake e maximum advantage of the difference between "Summary" and "Detail" questions (which many DSS tools can offer) and "Transaction" level questions (where we believe we holddetail available in a distinct advantage over our competition) are illustrated below forcompany's databases. Powerful Personalization Engine. The MicroStrategy platform includes a typical retailer: Summary: What were sales by department for the month of January? Detail: What were sportswear item sales and costs by store for Mondays in January? Transaction: What were sales and costs for the top five selling items in January? What were the five items most often purchased with each of those items, and whatcustomer transaction-level personalization engine. The underlying architecture is the typical customer profile of individuals who buy these items by age, gender and income bracket? What percentage of profits are derived from the five items associated with our best sellers? Applications built with DSS Suite can access volumes of data ranging from a few megabytes to terabytes. Using DSS Suite, our customers have successfully deployed DSS applications with terabytes of data, thousands of attributes, and billions of rows of detail. This scalability is accomplished with support for very large database schemes, a three-tier architecture with support for query governing and asynchronous execution and a relational query engine that intelligently leverages the relational database management system server, thereby avoiding any middle tier or client caching bottlenecks. Optimized Support for All Major Relational Database Management System/Hardware Combinations. DSS Suite supports all major relational database management system platforms commonly used for Enterprise DSS applications with SQL-optimizing drivers that contain hundreds of optimization rules. DSS Suite has been designed to take into account the strengths, weaknesses and idiosyncrasies of each database's SQL interpreter so that queries are made as efficiently as possible. Databases supportedgenerate personalization parameters based on data gathered by DSS Suite include Oracle, Informix, Sybase, Teradata, Tandem, SQL Server, DB2/390, DB2/400, DB2/UDB, MS Access, Adabas D and Dbase. The databases can be run on platforms that support Unix, MVS, OS400, Windows NT Windows, Tandem NonStop and OpenVMS and that include hardwarean organization from companies such as Compaq, NCR, IBM, Sun, Sequent, Hewlett-Packard, Pyramid, SNI, Data General and SGI. Although our DSS solutions allow the core database component to reside on nearly all enterprise server hardware and operating system combinations (Mainframe, AS/400, Unix, Windows NT, Windows), our application server component currently runs only on the Windows NT operating system. Therefore, our ability to increase sales of our products may depend on the continued acceptance of the Windows NT operating system. Applications Deployable to Multiple Types of Users with Full Interface Flexibility. DSS Suite enables developers to create DSS applications in a modular fashion and to deploy common components across the enterprise in a variety of different forms without redundant coding.sources, including past customers' transactions, customer clickstream information, stated user preferences and demographic information. In addition, the MicroStrategy personalization engine is able to determine when and under what circumstances a person is automatically provided with a set of information. Interactive Broadcast Engine for Delivery and Response Using Internet, E-mail, Wireless or Voice Media. Our technology offers a high performance personalized broadcast engine for delivering periodic- and alert-based information to people via Internet, e-mail, wireless devices and traditional telephone via text-to- speech conversion. The same report logicbroadcast engine includes drivers for all major device types used in both domestic and international markets enabling the delivery of information to users when and where it is needed. In addition, users can respond to a message delivered by the MicroStrategy broadcast engine. For example, a store manager 4 can be tailored for different constituencies such as non- 8 computer users, company executives, spreadsheet analysts, operations personnel, novices, power users, suppliers, customers and consumers. Applications developed using DSS Suite will simultaneously run the following interfaces: . Internet Explorer with HTML, optional Java and ActiveX modes; . Netscape Navigator with HTML, optional Java and ActiveX modes; . DSS Agent analytical interface on Windows 98, Windows 95, Windows NT, Windows 3.1, Win-OS/2; . DSS Executive information systems on Windows 98, Windows 95, Windows NT, Windows 3.1, Win-OS/2; . Microsoft Excel on Windows; and . Custom applications developed using Visual Basic, Visual Basic for Applications, Visual C++, combined with DSS Objects on the Windows platform. Support for Large Numbers of Users in Flexible Configurations. Our technology allows applications built with DSS Suite to be deployed to very large user populations--to tens of thousands for interactive analysis systems, and to millions with DSS Broadcaster. DSS Suite fully leverages the parallel processing and clustering features of the underlying relational database management system. Applications can be run in the following modes: . stand-alone and untethered on a single laptop; . local area network with direct connection to the database server; . wide area network, or WAN, with a high-speed connection to the application server, which in turn connects to the data warehouse serveralerted via a slower speed WAN; . Internet via DSS Webpersonal digital assistant that an item is out of stock and a standard browser; and . remote,order additional inventory using DSS Web combined with wireless modems or satellite link-ups. DSS Suite offers a wide variety of features to support international deployment, including modular language support and support for many international character sets. Full Range of Services Necessary for Enterprise DSS Success. We offer a full range of support services to ensure the success of our customers. During the "proof of concept phase," our consultants assist with application prototyping, infrastructure assessments, feasibility studies and provide overall Enterprise DSS architecture guidance. Our educational courses, such as "Introduction to DSS and Data Warehousing", provide the customer's information system professionals with a framework for planning and managing the process during this concept stage. During the data warehouse "construction phase," our consultants provide project oversight and data warehouse design services, while our educators teach courses such as "Data Warehousing--Data Modeling and Design" to the customer's information system professionals. In order to support the "full-scale development phase," our consultants assist with end-user requirements analysis, DSS application design, project management and quality assurance. Our educators offer courses in DSS design and development and certify DSS development professionals. During the "deployment phase," our consultants offer end-user support, system administration, performance tuning and troubleshooting assistance. Our educators teach courses in Enterprise DSS management and administration. Throughout all phases, our support staff provides online support for databases and system utilities over the Web, along with hotline telephone, fax and e-mail support. Our support engineers are fully certified DSS engineers, capable of debugging client/server networks, providing relational database management system configuration and tuning guidance, offering data warehouse design support, DSS application development support, and are fully certified in the installation, configuration and usage of our products. In the event that technical issues cannot be resolved remotely, our field engineers are dispatched on location to ensure the customer's success in implementing our product. 9 STRATEGYdevice. Strategy Our objective is to become the world's leading provider of DSS productsintelligent e-business software and related services implemented by Globalto the largest 2000 enterprises. Ourenterprises in the world and leading Internet businesses. The key elements of our strategy for achievingto achieve this objective includes marketing, technology and sales dimensions.are as follows: Marketing Strategy. Create Widespread Demand for Decision Support Services.Strategy--Increase Brand Awareness. Our marketing strategy focuses on communicating the possibilities for value creation that new DSS technology offersthrough the use of our intelligent e-business platform. We focus primarily upon the largest 2000 enterprises in the world, leading Internet businesses and high-volume data providers. In January 2000, we launched an aggressive branding campaign through traditional television and print media to data content owners and other potential users. Organizations that have accumulated substantial data assets are frequently unawareexpand awareness of the "resonance" these data assets may have both within and outside their enterprise--i.e., the extent to which decision makers may benefit from the ability to query and analyze data assets in diverse, sophisticated and spontaneous ways. In other cases, there is a clear latent demand for information, but organizations are unaware that the tools now exist to facilitate the creation of "industrial strength" DSS applications that can satisfy this demand. Accordingly, our marketing strategy is primarily educational, seeking to create demand for DSS applications among the broadest possible set of decision makers, while at the same time providing a clear technology solution to the information technology professionals who are charged with building these applications.MicroStrategy brand. We believe that the future of decision support is "Query Tone," a cue signaling the availability of information on demand. We seek to position DSS application services as a utility, comparable to water, electricity, telecommunications and radio, to be relied upon daily by individuals in both their professional and personal lives. A principal themecreating greater awareness of the Query Tone concept involves appealing tocompany and the individual's "need to know." We believe that Query Tonevalue of our intelligent e-business solutions, we will ultimately enable knowledge workers to pose questions against databases that they previously had thought were impossible to ask: . How loyal are my customers? . In which geographic areas are they concentrated? . What are their demographic characteristics? . How should marketing funds be allocated? . To whichgenerate not only greater brand awareness for MicroStrategy, but also a larger group of potential customers should sales efforts be targeted? Consumers may similarly benefit from Query Tone's interrogatory potential: . How much money is in my bank account? . What is my stock portfolio worth? . Is someone using my credit card fraudulently? . Which hospital hasby helping them understand the best safety record for elective surgery? . Which vacation resorts have the most loyal customer base? We believe that Query Tone will become as commonplace as the dial tone, the universally recognized cue signaling the availabilityadvantages of telecommunications services on demand. We believe that Query Tone will provide data content owners with a business opportunity that allows them to differentiate their current offerings, capture new revenue streams, increase market share and ensure the continued loyalty of existing customers.intelligent e-business. Technology Strategy. ProvideStrategy--Provide a Scalable, Sophisticated and Maintainable DSSIntelligent E-Business Platform. We have designed our platform to be highly scalable, sophisticated, reliable and easy to maintain. Our technology strategy is focused on expanding our support for large customer oriented information stores, enhancing our analysis and segmentation capabilities, strengthening our personalization technology, enhancing our broadcasting functionality to provide scalable, sophisticatedthe broadest set of consumer devices and maintainable solutionsproviding a platform that support the relational database management system platforms maintained by the major vendors in the very large database segmentcan be easily integrated with e-commerce transaction engines. As part of the data warehouse market, including IBM, Oracle, NCR, Compaq, Informix, Sybase and Microsoft. Through our commitment to cross-platform flexibility,this strategy, we are improving our competitive position vis-a-vis larger data warehouse developers by exploiting the reluctance of the major vendors to provide optimal support for each other's platforms and protocols. We intend todeveloping technology that further differentiatedifferentiates our product offerings by increasing functionality along the following key dimensions of: 10 dimensions: . personalization--the quality and sophistication of a one-to-one user experience; . content flexibility--the range of content, both structured and unstructured, that can be efficiently utilized; . media channel and interface flexibility--the range of media channels, interface options, and display features supported; . capacity--the volume of information that can be efficiently analyzed;analyzed and utilized; . concurrency--the number of users which can be supported simultaneously; . sophistication--the range of analytical methods available to the application designer; . performance--the response time of the system to user queries;system; . schemadatabase flexibility--the range of DSSdata sources, data warehouses and online transaction processing databases which the software is capable of efficiently querying without modification; . maintain ability--therobustness--the reliability and availability of the software in mission critical environments; and . deployability--the ease with which applications can be deployed, modified, upgraded and tuned; . interface flexibility--the number of interface options and display features supported; and . robustness--the reliability and availability of the software in mission critical environments.tuned. Sales Strategy. AcquireStrategy--Increase Market Share Among World's 2000 Largest Companies, Leading Internet Businesses and High-Volume Data Content Owners.Providers. Our sales strategy focuses on building direct sales infrastructurecapabilities 5 and relationships with indirect channel partners that are each targeted toward acquiringin order to increase market share among the world's 2000 largest companies, leading Internet businesses, and high-volume data content ownersproviders, both domestically and abroad. We believe that in many data-rich industries, including retail, financialalso seek to increase sales to our installed base of customers by offering a range of software and services utilizing our core intelligent e-business platform. In order to improve customer satisfaction and healthcare, a relative handful of large firms control a disproportionate share of the data assets that have widespread business applications both within those firmsto generate additional sales to current and throughout the larger economy. We also believe that in light of the relatively long sales cycle associated with acquiring DSS products and the recent emergence of the DSS industry, it is critically important to gain market share with the firms that have "resonant" data assets and that have the highest potential to attract large numbers of decision makers. We are aggressively targeting key departments within these firms that can be expected to help spread demand for our DSS solutions across the enterprise as a whole. Weprospective customers, we are also expanding our active consulting practice to enable ongoingexisting customers to maximizefully utilize the valuecapabilities of their investment, as well as a support functionexisting product implementations and to ensure that current customers have access to our field engineering and tele-support.telephone support. Finally, we are expanding our education program to enhance our potential customers' and channel partners' understanding of the power of DSSintelligent e-business applications. PRODUCTS As illustrated byProducts We offer a comprehensive suite of intelligent e-business software, known as MicroStrategy 6, that is designed to enable businesses to turn information into strategic insight, transform customer interactions into relationships and make more effective business decisions. The following are the following diagram, DSS Suite enablescomponents of the accessMicroStrategy 6 platform: MicroStrategy Intelligence Server. MicroStrategy Intelligence Server is the foundation for all of our intelligent e-business products. It performs sophisticated analysis on information captured from multiple data sources. With the ability to and analysis of information stored in large relational databases through various access devices. DSS Suite provides the decision support infrastructure and products used to implement three categories of applications: . internal corporate information solutions; . business-to-business information solutions; and . business-to-consumer information solutions. [GRAPHIC OF DSS SERVER APPEARS HERE] Relational Online Analytical Processing Server DSS Server. High Performance Server for Analysis of Very Large Databases. DSS Server provides multidimensional analysis against our broad array of supported relational database management systems, including Oracle, Informix, DB2, Tandem, Sybase, SQL Server and Teradata. In order to optimize DSS application performance, DSS Server also contains our High Performance Drivers, a set of optimization rules built into our relational OLAP Engine that tunes the SQL generated by DSS Server for superior query performance against the target data warehouse relational database. Specifically designed for enterprise and commercial data warehouse applications, DSS Server scales to meet the decision making requirements of thousandsmillions of users, accessing terabytesMicroStrategy Intelligence Server has the capacity to power the most complex intelligent e-business solutions. We believe that MicroStrategy Intelligence Server is the most sophisticated analysis engine available today, capable of information. DSSanswering highly detailed business questions. Its robust relational analysis technology enables organizations to conduct large-scale product affinity and product profitability analyses, research customer preferences through sales, contribution, and pricing analysis, and compare present and historical customer retention data with forecasting and trend metrics. MicroStrategy Intelligence Server generates highly optimized queries through its very large database drivers, enabling high throughput and fast response times. MicroStrategy Intelligence Server is designed to be fault tolerant to ensure system availability and guarantee high performance. Through an enterprise management console, MicroStrategy Intelligence Server provides a sophisticated array of enterprise-criticalenterprise management tools, such as caching of frequently accessed data sets and query 11 governingprioritization to streamline performance and batch job scheduling. DSS Server also has built-in multi-threadedscheduling, which helps to maintain disparate and diverse user communities. Administrators can automate the dynamic adjustments of system and queue management for load balancing. With this broad set of management tools, organizations haveuser governing settings, such as user thresholds and database thread priorities, in order to smooth the flexibility to tailor their DSS architecture to work optimally within their business environment. DSS Server also hasdatabase workload and ensure the capability to create dynamic relational data marts to create summary tables within the data warehouse for improvedhigh performance and to pull subsets of the data warehouse into another relational data store for focused analysis. Large-Scale Deployment Servers DSSthat large user communities require. MicroStrategy Web. Interactive Analysis Environment for the World Wide Web. DSSMicroStrategy Web provides easy-to-use, interactive, sophisticated analysis which extends the information access and analysis capabilities of DSSMicroStrategy Intelligence Server to any Internet- or intranet-connected user with a Webweb browser. Using the DSSMicroStrategy Web infrastructure, corporations can rapidly implement systems that allow local and remote users to develop and access businesssophisticated reports that containcontaining information from atheir relational database. DSSdatabases. MicroStrategy Web provides a broadgraphical user interface designed to boost end- user efficiency. Users gain access to an array of options for viewing information sets,data exploration and analysis, such as spreadsheet grids and a wide variety of graphs. A flexible architecture enables businesses to implement a standardized structure for analysis and ensure consistent work practices. Through DSSMicroStrategy Web's exception reporting capabilities, users receive key elements of a report in easily interpretable,understood, plain English messages. DSSMicroStrategy Web also allows users to drill dynamically to a lower levelanalyze data with higher levels of detail to view the underlying information or to create and save new analyses. For sensitive information, DSSIn addition, MicroStrategy Web's security plug-ins allowenable businesses to extend the standard security functionality with additional user authentication routines. DSSlimit access to sensitive information. 6 MicroStrategy Web includes an APIapplication protocol interface that allows businesses to customize, integrate and embed DSSMicroStrategy Web functionality into other applications. For example, a data syndicatorsyndicate for healthcare information could utilize DSSMicroStrategy Web with a customized interface to sell access to this information to HMOs, hospitals and pharmacies. DSSMicroStrategy Broadcaster. Personalized Information Broadcast Server. DSSMicroStrategy Broadcaster is a powerful content generation and information broadcast server designed to be capable of deliveringactively deliver personalized messagesinformation to many thousandsmillions of recipients via the Internet, e-mail, fax, pagertelephone and mobile phone. DSSwireless devices. MicroStrategy Broadcaster sends personalizeddelivers targeted information to subscribers at pre-defined intervals when business metrics exceed pre-defined thresholds. Continually monitoring business conditions ensuresindividuals on an event-triggered or scheduled basis through the consumer communication device that the appropriate information is delivered when it is required. DSS Broadcaster's support for consumer devices delivers information where it is most convenient, improving productivity by eliminating the need for usersconvenient. It provides both an engine to actively log onto a dedicatedimplement targeted information analysis application. DSS Broadcaster provides bothmessaging to acquire and retain customers and a platform for distributing information throughout the corporate enterprise and an infrastructure to implement information productscustomers, suppliers, and services over the Internet to target a broader community. For example, a retailer will be able to offer suppliers a subscription to a set of services that delivers product performance information to a supplier's fax machine or e-mail. DSS Broadcaster reduces information overload and helps security requirements by automatically customizing the contents of broadcast messages for each individual subscriber. Microsoft Excel enclosures and embedded hyperlinks to DSS Web products provide access to the underlying details for further, interactive analysis. Advanced Analysis And Applications Development Interfaces DSSother constituencies. MicroStrategy Agent. Desktop Environment for Sophisticated Analysis and Development. DSS Agent is a desktop product that allows users to ask sophisticated business questions against relational databases. DSS Agent provides a broad range of business reporting views, including spreadsheet grids, a wide variety of graphs, mapping, and presentation-quality report writing. DSSMicroStrategy Agent provides an advanced setenvironment for rapid application development and sophisticated analysis. It provides an object- oriented view of analyticalbusiness data--converting a company's business data into a virtual library of valuable information, enabling users to develop sophisticated business metrics, filtering criteria and pre-defined report templates. Applications developed within MicroStrategy Agent are easily deployed throughout the MicroStrategy architecture bringing integrated query and reporting capabilities, powerful analytics and decision support workflow to analysts, quantitative users and end users throughout the enterprise and beyond. These applications provide better understanding of a business or customer base through analyses such as rankings, deciles, time-based calculationscustomer profiling, clickstream analysis and multi-dimensional calculations. Thesales and inventory analyses. MicroStrategy InfoCenter. MicroStrategy InfoCenter is a web-based interface that can be used with existing web applications to provide targeted product offerings over many devices. Through MicroStrategy InfoCenter, users subscribe to information filtering capabilities providedservices by DSS Agent enableproviding personal information and preferences, ensuring that users receive personalized, appropriate product offerings and information. Its integration with MicroStrategy Broadcaster and MicroStrategy Telecaster is designed to specify in plain English precisely which constraints they wishallow the delivery of the appropriate offering via the appropriate medium at the appropriate time. MicroStrategy InfoCenter can be used by companies to applycreate one-to-one marketing campaigns, learn more about their customers and increase customer click-through and sales. MicroStrategy InfoCenter also can be used within an enterprise by customer relationship managers to the targetedview reports on their customer base, analyze their campaigns and take action upon them. MicroStrategy Telecaster. MicroStrategy Telecaster is an intelligent voice broadcast server that enables organizations to deliver fully personalized information allowing themservices to ask questions such as: "What are the sales in Bostonemployees, partners, suppliers or customers over any telephone or voice mail system. MicroStrategy Telecaster notifies end-users of relevant news based on weekends in June for customers who are single, earn more than $30,000 per year and increased their purchases by 15% over last year?" Once users have run a business report, DSS Agent provides capabilities for analytical follow-upschedules or exception criteria such as successively interjecting newa close of market portfolio update or an inventory reorder point. When a user picks up the call, information intois presented in natural language and structured in a fully interactive and individually tailored format. MicroStrategy Telecaster not only creates a personal message, but also generates the report,appropriate menu of response options on a one-to-one basis. Users can then select the appropriate option by simply pressing a button on the phone keypad. MicroStrategy Telecaster is designed to enable voice-based interaction via two-way electronic devices. MicroStrategy Telecaster can process user input, such as the selection of an alternate flight, or the number of shares that should be traded, to communicate in real-time with any external database, transaction or e-commerce system and drilling throughout the user'scall centers and telephone applications. 7 MicroStrategy Telecaster's combination of analysis, broadcast, personalization and interaction capabilities facilitates its use in a variety of intelligent e- business information. DSS Agent's intelligent agentsapplications, including: . reminder services, such as drug refills; . event based notification services, such as flight delays and alerts also allow usersbank account notifications; . personal intelligence, such as financial, news, weather, traffic and sports information; and . sales force automation and internal reporting services, such as sales reports. MicroStrategy Administrator. MicroStrategy Administrator enables administrators to take actions by automatically scanning theefficiently maintain large-scale data warehouse applications supporting millions of users. Project migration utilities help administrators develop, test and highlighting exception areas. DSS Agent's filtering, reportingdeploy systems. Performance analysis enables administrators to monitor and analytical capabilities provide users with the ability to scan through transaction-level detail in their data warehousetune systems for maximum performance and perform sophisticated market basket analyses. Through DSS Agent's ability to 12 build a sophisticated analytical report, users can understand what products sell well together and whether or not that combination of product sales is more or less profitable than the average market basket of products sold. All reports and analyses developed with DSS Agent can be distributed via the Internet with DSS Web and by e-mail, fax, pager, and mobile phone with DSS Broadcaster. The sample retail report in the figure below illustrates DSS Agent's powerful reporting capabilities. [GRAPHIC OF DSS AGENT SCREEN APPEARS HERE] DSS Objects. API for Custom Application Development. DSS Objectsavailability. MicroStrategy Architect. MicroStrategy Architect is a development toolenvironment for building customized applications on top of DSS Server. Specialized applications (such as forecasting, category management, scenario analysis, and budgeting) and applications that tightly integrate DSS with online transaction processing are easily developed in Visual Basic, Visual Basic for Applications, Delphi, and Visual C++. DSS Objects allows systems integrators, value added resellers, in-house applicationintelligent e-business applications. Software developers and vertical solution providers to develop customized relational OLAP applications. DSS Objects also is packaged with an Excel add-in that enables relational OLAP analyses to be conducted directly within Microsoft Excel for those end-users who wish to use Excel as their analytical front-end interface. The Excel add-in allows users to run reports against the data warehouse and conduct follow-on analyses on that data through the use of the drill everywhere capabilities included in the Excel add-in. Application Development and Management Tools DSS Architect. Tool for Rapid DSS Development. DSS Architect is a tool for implementing information analysis applications on top of a relational database management system. DSS Architect creates a set of business definitions and rules based on the underlying structure of the relational database. Users of applications such as DSS Agent, DSS Objects, DSS Web, and DSS Broadcaster can use these business definitionsthis product to ask questionsdesign powerful enterprise and conduct analysis of information in the database. DSSe-business intelligence systems rapidly. MicroStrategy Architect is highly automated and is based on an open, flexible metadata architecture, which greatly reduces the cost and time required to implement and maintain systems. DSS Executive. Object-Based Executive Information Systems Development Tool. DSS Executive is a design tool for developing Executive Information Systems or briefing books that provide high-level users with a series of views that describe their business. Once briefing books are created, end users can access them by running DSS Agent in Executive Information Systems mode. These systems are easily implemented on top of any DSS Agent application by simply compiling sets of analyses into dynamic pages that immediately focus users on their key business drivers. DSS Administrator. Management and Monitoring Tools for Enterprise Deployments. DSS Administrator provides a complete set of tools for managing and monitoring large-scale decision support applications. System monitoring capabilities provide the information needed to tune systems for high performance and availability. The user and object management functionality provided by DSS Administrator enables organizations to maintain enterprise systems supporting thousands of users. DSS Administrator's Billing module provides the infrastructure needed to implement billing systems for Internet-based information services. The Billing module can be used to track system usage and generate the reports needed to charge users of an Internet-based information service. Professional ServicesConsulting, Education and Customer Support DSSOur services and customer support capabilities are as follows: MicroStrategy Consulting--Intelligent E-Business Management and Technical Consulting. Data Warehouse And DSS Implementation Service. DSSMicroStrategy Consulting is dedicated to providing clients withfacilitates the DSS industry's most focused data warehouse and DSS implementation expertise. Our QuickStrike program, a consulting programdevelopment of high-end applications for organizations who have already committed to a DSS development effort, includes ten working days of consulting provided by an experienced MicroStrategy data warehouse DSS expert at a client's facilities.our customers. Our consultants contribute todesign and implement scalable, high performance applications that run against multi-terabyte databases for companies throughout the success of Enterprise DSS projects by providing services such as: . DSS application design, development, test and deployment; 13 . data warehouse design, population, development, tuning, and maintenance; . system integration project planning, methodology and audit oversight; and . custom application design, development and implementation methodology for those who wish to develop applications with proprietary interfaces using DSS Objects. DSS Education. Data Warehouse and DSS Implementation Methodology. We offer training coursesworld. MicroStrategy Consulting's mission is to provide currentservices that ensure customer success and potentialreturn on investment through full use of our advanced technology. MicroStrategy Education--Intelligent E-Business Education Programs. MicroStrategy Education provides our customers with an effective way to learn about decision supporta thorough understanding of our products and the implementation of intelligent e-business systems through quality instruction and data warehousing. These courses have been developed and are taught by senior MicroStrategy consultants withhands-on experience. With nearly ten years of experience designing and implementing data warehouses and DSS solutions. Ourtraining a diverse customer base, we have developed a comprehensive set of education programs designed to help customers get up to speed quickly on intelligent e-business technologies. Representative courses from our training curriculum includes:include: . Introduction to DSS and Data Warehousing;Intelligent E-Business; . Data Warehousing, Decision Support and the Web;MicroStrategy Fast Track for Developers; . Advanced DSS FunctionalityMicroStrategy Server Platforms: Administration; . MicroStrategy Broadcaster: Intelligence Everywhere; . E-Business: Methodology and Architecture; . MicroStrategy InfoCenter: Personal Information Gateway; and . Data Warehousing--DSS Modeling and Design. DSS Support. Hotline,MicroStrategy Telecaster: Personalized Voice Broadcast Server. 8 MicroStrategy Support--Hotline, Knowledge Base and Field Engineering Services. We provide full product implementation cycleMicroStrategy technical support for Enterprise DSS development and deployment throughprovides support services designed to help customers extract the highest return on investment from our products. MicroStrategy technical support offers a variety of channels, including a Web-accessible knowledge base, a telephone hotline, e-mailsupport options geared to resolve technical issues quickly and fax. Our support engineers are capableefficiently whenever they arise. Customer Case Studies The following case studies illustrate the application and implementation of providing client/server configuration assistance, data warehouse design support, DSS application development assistance, relational database management system tuning and configuration assistance and installation, configuration, tuning, and usage support for all of our products. Our support engineers maintain close relationships with the development centers of the major relational database management system providers in order to quickly resolve very large database performance issues that arise from the interaction between DSS and relational database management system software. In the event that it is not possible to troubleshoot an issue remotely, our field engineers are available to be dispatched directly to a client site to isolate and solve problems locally. Our support personnel are capable of providing mission critical support and will interface on behalf of the customer with the relevant very large database and relational database management system providers to address incompatibilities, particular to a given configuration, that are impairing the successful deployment of our DSS applications. The diagram set forth below illustrates the complete range of our consulting, education and support services. 14 CUSTOMERS We provide DSS products and related services by several of our customers. GE Capital Fleet Services. GE Capital Fleet Services, one of the world's leading vehicle fleet management companies, uses our intelligent e-business platform to deliver innovative customer services as part of an overall e- business strategy. The company deployed MicroStrategy Web to give its customers desktop access to specific fleet information. MicroStrategy Web allows GE Capital Fleet Services and its customers to extract valuable information from its data warehouse. Customers use the tool to compare service histories of different car models, identify drivers who are most accident-prone or review the fleet's monthly mileage. Additionally, with MicroStrategy Broadcaster, customers receive proactive vehicle maintenance reminders. MicroStrategy Broadcaster automatically sends personalized maintenance reminders directly to vehicle drivers via e-mail, telephone or wireless device. According to GE Capital Fleet Services, the innovative vehicle fleet management services made possible by the MicroStrategy intelligent business platform are saving the company millions of dollars in printing and postage costs and are creating stronger customer relationships. First Union. First Union is the nation's sixth largest financial institution, with more than $230 billion in assets under management. The company uses our intelligent e-business platform to manage relationships with more than 16 million customers. First Union runs MicroStrategy Web against a 27-terabyte data warehouse, one of the largest in the banking industry, to retrieve valuable insights. MicroStrategy Web enables authorized First Union users to quickly and easily obtain a comprehensive view of customer relationships, analyze their current and potential profitability and improve business relationships with them. The tool allows authorized users to analyze critical customer information and create detailed product and marketing reports quickly. For example, authorized users can quickly identify how many customers have a high balance checking account and who would likely be interested in asset management services. These sales leads are then automatically sent to First Union's sales and services organizations for direct, personalized marketing efforts. NBCi. NBC Interactive, known as NBCi, is a leading Internet integrated media company. NBCi uses our intelligent e-business platform to conduct advanced clickstream analysis of daily traffic to its Snap and XOOM.com web sites. The resulting insight helps site managers improve their services and deliver a more personal online experience for users. In addition, MicroStrategy Web enables Snap and XOOM.com product, channel and marketing managers to identify user preference and demographic information with the click of a mouse. NBCi also uses MicroStrategy Broadcaster to send managers regular information updates via e- mail. With these tools, NBCi is able to identify the most popular content on its sites, as well as areas that may need additional support. Detailed customer information also supports Snap and XOOM.com efforts to attract advertisers who want to reach specific demographic markets. Strategy.com In July 1999, we launched a new business unit called Strategy.com. Strategy.com is our personal intelligence network, a new form of media that brings speed to transactions by actively delivering highly 9 personalized, relevant and timely information to individuals through a wide variety of delivery methods, including e-mail, telephone and wireless devices. The Strategy.com network leverages the MicroStrategy software platform and is organized around a suite of information channels. The network currently operates a Finance Channel and plans to launch additional channels on subjects such as weather, news, politics, arts, traffic, travel and entertainment. Strategy.com syndicates its channels through other companies that serve as network affiliates and network associates, which we refer to collectively as affiliates. Affiliates offer the Strategy.com channels and services on a co-branded basis directly to their customers and in turn share with Strategy.com a percentage of the revenues they generate. Strategy.com also provides application maintenance, development, customer billing, hosting and support services for those channels, enabling network affiliates and associates to focus on their core businesses. Strategy.com has established more than 100 network affiliate agreements with leading Internet companies, communications carriers, media companies and financial institutions and now has approximately 300,000 subscribers for its Strategy.com Finance Channel. Strategy.com has recognized no revenue as of December 31, 1999. The key attributes of the Strategy.com network are as follows: Personal Intelligence Agent. Strategy.com functions as a personal intelligence agent that operates on the user's behalf and is based on a set of permissions and requirements specified by the user. Strategy.com goes beyond sending scheduled information updates by allowing users to choose to be notified immediately upon the occurrence of a predefined event. These capabilities enable consumers to receive tailored, pertinent and timely information. As the Strategy.com network expands, we intend to develop Strategy.com's software agents to act, with permission, proactively on the user's behalf. For example, in the future the user may be able to specify conditions under which Strategy.com could transfer assets from one financial institution to another, based on relative interest rates. We believe that this capability will provide significant value to consumers. Diverse Delivery Methods. We deliver Strategy.com services to devices in three general categories -- web, wireless and voice. A major component of Strategy.com's technology strategy is to take advantage of the capabilities of the wireless application protocol and the improvements in text-to-speech and voice-recognition technologies to create a robust and content-rich wireless Internet portal. Strategy.com believes it can support thousandsexploit its position as one of the first to market in this area to facilitate e-commerce transactions and expand its network and base of subscribers. In the future, Strategy.com intends to provide users in multiple countries, speaking different languagesthe ability to buy or sell stock, purchase merchandise and workingmake reservations after receiving information on their wireless and other devices, eliminating the need to use a computer or speak with different currencies. We have in excesssomeone on the telephone. Our goal is to allow users to move beyond the desktop and allow us to significantly broaden our reach by interacting with consumers throughout the day via the most convenient means available. Unique Personalization. Unlike traditional television, radio and cable networks which send the same content to all audience members and which require users to initiate the use of 650 customers, spread acrossa dedicated device, Strategy.com allows individuals to subscribe to the selected programs and services that interest them and to receive richer, more detailed information via the delivery mechanism of their choice. Subscribers will be able to access personalized updates on a range of subjects using their wireless devices. Content. Strategy.com's network is organized around content-specific channels. Its initial channels are: . Strategy.com Finance: As the first channel of the Strategy.com network, Strategy.com Finance provides consumers with personalized portfolio and market reports via the device of their choice. Strategy.com Finance provides users with a variety of major industries.information, from intra-day stock movement alerts to a personalized portfolio analysis sent via Excel spreadsheets. In the future, Strategy.com intends to also allow users to conduct trades and other financial transactions through the Internet or using their wireless devices after receiving Strategy.com Finance alerts. . Strategy.com Weather: Strategy.com Weather is currently operating on a test basis and is expected to be commercially available in the second quarter of 2000. Strategy.com delivers personalized weather 10 reports, forecasts and alerts for over 55,000 locations across the globe. Strategy.com will offer subscribers features such as severe weather alerts, beach and boating reports and weekly forecasts, along with the convenience of receiving personalized weather information. . Strategy.com News: Strategy.com News is currently operating on a test basis and is expected to be commercially available in the second quarter of 2000. Strategy.com will deliver breaking news, news alerts and local and global updates. Strategy.com News utilizes data from numerous content providers and covers over 20,000 stories a day. Subscribers will have the ability to easily personalize Strategy.com News so they only receive stories about the issues and locations that are of importance to them. Strategy.com has entered into agreements with leading content and data providers, including the following: Media General Financial Services Weather Labs Standard & Poor's Briefing.com Zacks AFP National Weather Service Comtex SportsTicker Metro Networks We also have agreements with smaller local and specialized providers to supply content for our channels. We expect to focus our efforts on content providers that can provide comprehensive coverage and that feature content that has the potential for targeting e-commerce opportunities. We have established more than 100 network affiliate agreements with Internet companies, communication carriers, media companies and financial institutions such as Ameritrade, Belo, Metrocall, Nasdaq, Phillips International, Primark, The Wall Street Journal, Earthlink, WashingtonPost.com and USA Today.com to market our services directly to consumers. By offering Strategy.com services to their customers, network affiliates seek to differentiate their core product offerings, increase customer loyalty and create new revenue streams. The affiliates provide the marketing and sales support for the service and Strategy.com focuses on providing the technical infrastructure, including the management of the software, hardware, billing and customer support processes and the development and deployment of channels and content to users. Larger Strategy.com affiliates have the ability to create co-branded web pages and commission customized features, services and content using Strategy.com data. Strategy.com also offers an associates program in which smaller businesses and individuals can create co-branded web pages offering Strategy.com services to their users. Our vision for Strategy.com is to be the leading provider of personalized intelligence to consumers. We believe that strengthening affiliate relationships and strategic alliances with leading content providers is critical to attracting and expanding our subscriber base. We also intend to engage in aggressive brand- building in order to attain a leadership position. We believe that Strategy.com capitalizes on both our powerful software technology and the emerging development of wireless Internet information delivery. We plan to aggressively invest significant resources to build the Strategy.com personal intelligence network and increase brand awareness, including investing in computer equipment and software, marketing, personnel and other infrastructure. 11 Customers MicroStrategy has over 900 customers across such diverse industries as retail, telecommunications, banking and finance, pharmaceuticals and healthcare, technology and consumer packaged goods. A representative list of the firms that during and after the year ended December 31, 1996 have purchased over $250,000 of our products and services since January 1, 1997 is as follows:
BANKING & FINANCE TELECOMMUNICATIONS CONSUMER PACKAGED GOODS Bank of America* Ameritech Beverage Data Network Banco Santander AT&T Wireless Services Brown & Williamson CIBC Bell Atlantic* Estee Lauder Fannie Mae* Bell South* Hallmark* First Data Corporation* Concert Management Services Heublein First Union Corporation* MCI Worldcom Ralston Purina* First USA Bank Pacific Bell* S.C. Johnson Wax* Freddie Mac* Sprint* U.S. Borax, Inc. GE Capital* The Provident Bank PHARMACEUTICAL & HEALTHCARE TECHNOLOGY Royal Bank of Canada* Cardinal Health EDS Electronic Data Systems* Societe Generale Glaxo Wellcome* IBM Corporation* Visa International* MedPartners Nielsen Media Research Merck/Medco* NCR RETAIL Premier, Inc.* Oculus Asda Stores* Smithkline Beecham Perot Systems* B & Q* Warner-Lambert* Tandem Computers* Bear Creak* Western Digital* Best Buy* GROCERY & PHARMACY Comet American Stores* MANUFACTURING & INDUSTRIAL Dayton Hudson Associated Food Stores Allied Signal Elder Beerman CVS Pharmacy* DuPont* Federated Systems Group* Eckerd Corporation* Exxon Chemical Kmart* Food Lion General Motors Kohl's Department Stores Hannaford Brothers Koch Industries LCBO Harris Teeter Lexmark The Limited, Inc.* Marsh Supermarkets Monsanto* Littlewoods* Nissan Liz Claiborne* INSURANCE Samsung* Marks & Spencer PLC* Commercial Union Insurance Shaw Industries Payless Cashways National Heritage Insurance* Payless Shoesource* Nationwide Insurance* OTHER ShopKo* USAA* London Electric The Burton Group* National Association of Securities Victoria's Secret Dealers, Inc. Woolworth's* Penn Traffic The Sabre Group* Universal Studios, Inc.* US Airforce
Banking & Finance American Express* Ameritrade* Banco Santander Bank of America CIBC Fannie Mae First Data Corporation First Union Corporation* First USA Bank Freddie Mac* GE Capital* Nationwide Insurance* Royal Bank of Canada USAA Visa International Retail Asda Stores B & Q Best Buy* Comet Elder Beerman Fox Entertainment Group Kmart* Kohl's Department Stores Littlewoods Liz Claiborne* Marks & Spencer* ShopKo* The Limited Victoria's Secret Woolworth's Travel & Entertainment Blockbuster Entertainment* Continental Airlines The SABRE Group Starwood Hotels & Resorts Universal Studios* Telecommunications Ameritech AT&T Wireless Services Bell Atlantic* Bell South* Cable & Wireless Concert Management Services* MCI WorldCom Pacific Bell* Sprint* Pharmaceutical & Healthcare Cardinal Health Glaxo Wellcome* Ingenix* MedPartners Merck/Medco* Premier Smithkline Beecham Warner Lambert* Grocery & Pharmacy American Stores* Associated Food Stores CVS Pharmacy Eckerd Corporation* Food Lion Harris Teeter Marsh Supermarkets Government/Public Services Housing and Urban Development* Ohio Department of Education US Air Force US Postal Service* Consumer Packaged Goods Beverage Data Network Brown & Williamson Hallmark Ralston Purina S.C. Johnson Wax Technology Belo Interactive* Earthlink* Exchange Applications* Gateway IBM Corporation* Lexis Nexis Network Solutions Nielsen Media Research NCR* Perot Systems Snap.com Tandem Computers Western Digital* Manufacturing & Industrial Allied Signal DuPont General Motors Lexmark* Michelin* Monsanto Samsung* Shaw Industries Unisys * Indicates customers that customer has purchased in excessmore than $1.0 million of $500,000 inour products and services duringsince January 1, 1997. 12 Sales and after the year ended December 31, 1996. 15 SALES AND MARKETINGMarketing Direct Sales Organization. We market our software and services primarily through our direct sales organization.force. As of December 31, 1998,1999, we had domestic sales offices in a number of cities, including Atlanta, Bedminster, Boston, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Denver, Detroit, Houston, Kansas City, Los Angeles, Minneapolis, Mount Laurel, New York, City, Newport Beach, Phoenix, Pittsburgh, San Francisco, Seattle, St. LouisTampa and Washington, D.C., and international sales offices located in Canada (TorontoAmsterdam, Barcelona, Madrid, Cologne, London, Paris, Sao Paolo, Vienna, Milan, Toronto and Vancouver), The Netherlands (Amsterdam), Spain (Barcelona and Madrid), Germany (Cologne), the United Kingdom (London), France (Paris), Austria (Vienna), and Italy (Milan).Zurich. We are represented by distributors in countries in which it doeswe do not have sales offices, including Australia, Brazil, Chile, Columbia,Colombia, the Czech Republic, Finland, Greece, Ireland, New Zealand, Singapore, South Africa, South Korea and Sweden. Indirect Sales Channels. We have entered into relationships with over 150more than 225 system integration, application development and platform partners whose products and services are used in conjunction with ours.our own. Agreements with these partners generally provide them with non-exclusive rights to market our products and services and allow access to our marketing materials, product training and direct sales force for field level assistance. In addition, we offer our partners product discounts. By using indirect sales channels, we obtain favorableFavorable product recommendations from the leading system integration, application developersdevelopment and platform partners thereby increasingto potential customers facilitates the sale of our market coverage.products. We also believe that such indirect sales channels allow us to leverage sales and service resources as well as marketing and industry specific expertise to expand our user base. We are not dependent upon any single third party partner or small group of partners, the loss of which would have a material adverse effect on us.base and increase our market coverage. Value-Added Resellers. VARsValue-added resellers who resell DSS SuiteMicroStrategy software bundled with their own Enterprise DSS applicationsoftware applications and/or syndicated data products include:
RETAIL PHARMACEUTICAL FINANCE AC Nielsen Concepts Dynamics American Management Consist International IMS America Systems FourGen Software IMS Canada Databasics ICL Retail Systems Source Informatics PaySys Intrepid Systems TELECOM CROSS INDUSTRY Radiant Systems CableData Acxiom Radius Retail Cincinnati Bell Chilton Research Services Retek Systems Information Systems CIC/MetroMail Technology Investments UTILITY Naviant james + martin RDI - DW Specialists
Accrue Software Acxiom Beverage Data Network Exchange Applications Fair Isaac and Company HNC Software IDX Systems M&I Data Services Net Perceptions Net.Genesis Plum Tree Prime Response Radiant Systems Radius Retail Retek Information Systems Systems Consulting Company System Integrators. We have also entered into agreements to provide training, support, marketing and sales assistance to a number of system integrators, including:
AMS EMS PRAGMATEK Consulting Group Andersen Consulting Ernst & Young Professional Software Consulting Archer Decision Sciences H.I.T. ProLink Anubis Solutions james + martin EIS Pulse Beggsheidt Enterprise Consulting John Galt Retail Dynamics (RDI) CBSI Knightsbridge Solutions RIS Information Services Clarity Consulting Lancet Software Development Revere Group CMS Manifest Solutions Shamrock Computer Resources Computer Sciences Corporation Marketing Info Systems Software AG Cornerstone Concepts Naviant Technology Solutions Stonebridge Technologies Database Technologies NCR Syndicated Technologies Decision Support Associates NexGen SI Virtual Solutions Deloitte & Touche Nichols Research Zyga DMR/Trecom Noblestar Systems Emergent Corporation Olympus Group Perspective Data Architecture
16 American Management Systems AnswerThink Consulting Group Arthur Andersen AutoMate Incorporated BeggsHeidt Enterprise Consulting BizIntel Technology Braun Technology Group CACI Computer Sciences Corporation Deloitte & Touche Ernst & Young Etensity Greenbrier & Russel KPMG Peat Marwick Modis Solutions NCR Nex Genix Perot Systems Corporation Questra Corporation Sapient Corporation Silicon Graphics Tessera Enterprise Systems Whitman-Hart Xpedior Platform Partners. Our platform partners consist of firms which co-sell and co-market complementary technology to the same target customer base. These platform partners include IBM, Tandem/Compaq, NCR, Sequent, ICL, Data General, Informatica, Oracle, Informix, EDS and Red Brick. RESEARCH AND PRODUCT DEVELOPMENTDeloitte & Touche. Research and Product Development We have made substantial investments in research and product development. We believe that our future performance will depend in large part on our ability to maintain and enhance our current product line, develop new products that achieve market acceptance, maintain technological competitiveness and meet an expanding 13 range of customer requirements. As of December 31, 1998,1999, our research and product development staff consisted of 171338 employees. Our total expenses for research and development for the years 1999, 1998 and 1997 and 1996 were $28.0 million, $12.1 million and $5.0 million (excluding $1.9 million of capitalized software costs) and $2.8 million,, respectively. COMPETITIONCompetition The markets for decision supporte-business, e-commerce, customer relationship management, portals, business intelligence and Internet-based and wireless-based information servicesnetworks are intensely competitive and subject to rapidly changing technology. Our most directIn addition, many of our competitors in these markets are providers of decision support software, push products, browsers with webcasting functionality, electronic and Internet commerce systems, vertical Internet information systems, wireless communications products, OSPs and event-driven technology. Many of these competitors are offering, (oror may soon offer)offer, products and services that may compete with our products and our Strategy.com network. Our most direct competitors provide: . e-business infrastructure software; . customer relationship management products; . e-commerce transaction systems; . business intelligence products; . web portals and information analysisnetworks; . vertical Internet portals and soon-to-be-released information broadcastingnetworks; and . wireless communications and wireless access protocol enabled products. The basesEach of competition in these markets include volumemarket segments are discussed more fully below. E-business Infrastructure Software. In the e-business infrastructure market, BroadVision, E.piphany, Vignette, Net Perceptions, Broadbase, Art Technology Group, Engage Technologies, Doubleclick and typePersonify all provide products that compete directly or indirectly with our software platform. Many of information accessed, timeliness of information delivery, degree ofthese companies provide alternatives to our technology for adding intelligence and personalization range of information delivery media, quality of presentation, price/performance, sophistication of notification events and ease of implementation. Our competitors in the decision support market fall generally into the following categories: (i) vendors of ROLAP software such as Information Advantage, Inc. and Platinum Technologies Corporation; (ii) vendors of desktop OLAP software such as Business Objects S.A. and Cognos Incorporated; and (iii) vendors of multidimensional OLAP software such as Oracle Corporation, Arbor Software Corporation (which has entered into a strategic relationship with IBM), Seagate and SAS. We anticipate continued growth and competition in the decision support software market and the entrance of new competitors into this market in the future. Such new competitors may include Microsoft, which has indicated that it may introduce certain products in 1998 that may overlap to some extent with the functionality of our products. Push product vendors such as PointCast, Marimba and BackWeb offer technologies that deliver information over the Internet to recipients via Web-browsers and proprietary interfaces. Vendors of push products are focused generally on the delivery of text-basede-commerce applications. For example, customer information, such as newspast purchases, clickstream data and sports, but often include some level of numeric informationstated preferences, can be used to create a personalized e-commerce experience that targets customers with offers and interactions to which they are more likely to respond. Customer Relationship Management Products. Companies that deliver customer relationship management products alone or in conjunction with e-commerce applications, such as stock price updates. Moreover, Marimba has entered into technology partnershipsBroadVision, E.piphany, Vignette, and Siebel, compete with our intelligent e-business products. E-Commerce Transaction Systems. Products that will extend the scope of its offering to include the delivery of information and analysis from relational data sources, which could provide us with increased competition. Web-browsers with channels or webcasting functionality, such as Microsoft Internet Explorer and Netscape Navigator, provide an infrastructure for automatically updating a set of information on a recipient's computer. Although this infrastructure is used by us to enhance the functionality of our DSS Web product line, webcasting and desktop channels offer an alternative information delivery infrastructure to our DSS Broadcaster product line. Products and turn-key solutions for electronic commerce, Internet commerce and electronic business,support e-commerce transactions, such as those provided by Microsoft, IBM, America Online's Netscape division, BroadVision, Open Market, U.S. Web, SVIPInterWorld, and Sun,Oracle could provide a set of functionality that could be usedcompetition for us. These products have the potential to implement Internet-basedextend their capabilities to use customer information services. Toas the extent that these information products sell information and analysis from relational databases they willbasis for generating targeted, personalized product offers, which would compete with our e-business products. Business Intelligence Products. In the business intelligence market, we compete with providers of software used to enable businesses to analyze and optimize their operations. In the enterprise category, which is generally focused on large deployments, Information Advantage, which was recently acquired by Sterling 14 Software, competes with us. In the desktop analysis and reporting category, we face competition from companies such as Business Objects, Cognos, and Brio Technology. A third category includes products from companies such as Oracle, Microsoft, and IBM that are generally bundled with or designed to work with their own relational databases. Web Portals and Information Networks. Web portals and information networks, such as Microsoft Network, Yahoo, Lycos, Excite, America Online and InfoSpace.com, offer an array of information that is similar to information provided by Strategy.com. Strategy.com seeks to differentiate itself by: . providing a greater level of personalization; . allowing users to receive the precise information they want across the broadest range of information delivery devices including through email, wireless phone, pager, wireless access protocol enabled products, fax, personal digital assistants and the telephone; and . partnering with financial institutions, device manufacturers, Internet companies, communication carriers, media companies and wireless companies, to embed Strategy.com information services as an ingredient in their own offerings. One or more of these companies, however, could expand their offerings and reduce our differentiation in these three areas. Vertical Internet information systems, including MicrosoftPortals and Information Networks. Expedia, Weather.com, CNBC.com, ABC.com, ESPN.com, Microsoft Investor, StockBoss, Microsoft CarPoint, Mercury Mail, TechWeb, ESavers (US Airways, Inc.), C.O.O.L. (Continental Airlines, Inc.), andInfoBeat, Internet Travel Network and others have developed custom applications and products for the commercialization, analysisto commercialize, analyze and delivery ofdeliver specific information viaover the Internet. These systems are generallyusually tailored to a particularone application, such as providing news, sports or weather, but in the aggregate, they offer applications similar to those provided by Strategy.com. Any one of these companies could expand their offerings to more closely compete with Strategy.com. Wireless Communications and built in a 17 fashion that is difficult to leverage into other applications. These systems represent competition, in that they provide similar functionality to applications developed using our products.Wireless Access Protocol Enabled Products. Wireless communications and messaging providers, such as AT&T, Nextel, Sprint, MCI WorldCom, Tridium,Nextel Communications, British Telecom, Deutsche Telekom, PageNet, Nokia, Ericsson, Aether Systems, 3COM and SkyTel,Palm offer a variety of alpha enabled mobile phones and pagers. It is possible that thesewireless devices over which Strategy.com delivers information. These companies will implement custom-developedmay develop in-house information services for consumers of their mobile phones and pagers that will competeor partner with applications using our products and services. OSPs include companies such as America Online, MSN, Prodigy, @Home and WebTV (acquired by Microsoft) that provide text-based content, such as news and sports, over the Internet and on proprietary online services. The potential exists for theseother companies to implement applicationsdeliver information that overlap with the functionality providedis competitive to that offered by us. Providers of event notification systems include companies such as TIBCO, which markets a product that monitors stock tickers and notifies subscribers when preset thresholds are crossed; Clarify, which handles loan applications with a financial system developed by SAP AG; BEA Systems, which provides middleware; and Vitria Technology, which provides event-based workflow software. The systems for event-driven notification provided by these companies at present and in the future may result in technology that overlaps with that provided by us. We believe that we differentiate ourselves from other industry participants by offering comprehensive support for all significant relational database platforms. If a single vendor wins a substantial share of the relational database market, we may find it more difficult to differentiate our offerings from our competitors, which may materially adversely affect our business, operating results and financial condition.Strategy.com. Many of our competitors have longer operating histories, significantly greater financial, technical, marketing or other resources, orand greater name recognition than us.we do. In addition, many of our competitors have well establishedstrong relationships with current and potential customers and extensive knowledge of the data warehousee-business industry. As a result, these competitorsthey may be able to respond more quickly to new or emerging technologies and changes in customer requirements or to devote greater resources to the development, promotion and sale of their products than we can. Increased competition may result inlead to price reductions,cuts, reduced gross margins and loss of market share. There canWe cannot be no assurancesure that we will be able to compete successfully against current and future competitors or that the competitive pressures faced by uswe face will not materially adverselyhave a material adverse affect on our business, operating results and financial condition. See "Business--Competition." Current and potentialfuture competitors may also make strategic acquisitions or establish cooperative relationships among themselves or with third parties, thereby increasingothers. By doing so, they may increase their ability to addressmeet the needs of our prospectivepotential customers. Our current or futureprospective indirect channel partners may establish cooperative relationships with our current or potential competitors, thereby limitingfuture competitors. These relationships may limit our ability to sell our products through particularspecific distribution channels. Accordingly, it is possible that new competitors or alliances among current and newfuture 15 competitors may emerge and rapidly gain significant market share. Such competitionThese developments could have a material adverse effect on our margins andharm our ability to obtain maintenance revenues for new and existing product licenses on favorable terms. INTELLECTUAL PROPERTY AND LICENSESIntellectual Property and Licenses We rely primarily on a combination of copyright and trademark laws, trade secrets, confidentiality procedures and contractual provisions to protect our proprietary technology. For example, we license rather than sell ourrequire software and require licensees to enter into license agreements that impose certain restrictions on licensees'their use of the software. In addition, we have made efforts to avoid disclosure of our trade secrets, including but not limited to, requiring those persons with access to our proprietary technology and information to enter into confidentiality agreements with us and restricting access to our source code. We seek to protect our software, documentation and other written materials under trade secret and copyright laws, which afford only limited protection. We presently have no patents or patent applications pending.patents. Despite our efforts to protect our proprietary rights, unauthorized parties may attempt to copy aspects of our products or to obtain and use information that we regard as proprietary. Policing unauthorized use of our products is difficult, and while we are unable to determine the extent to which piracy of our software products exists, software piracy can be expected to be a persistent problem. In addition, the laws of some foreign countries do not protect our proprietary rights to as great an extent as do the laws of the United States. There can be no assurance that 18 our means of protecting our proprietary rights will be adequate or that our competitors will not independently develop similar technology. Generally, our products are licensed through "named-usernamed-user licenses," under which only one identified user may access the product for each "named-user"named-user license fee paid. A user is an individual to whom a licensee has assigned an identification number for purposes of tracking use of a product and who is under an obligation to the licensee to protect any of our confidential information. Under our standard software license agreement, we have the ability to request certified statements of records regarding identification numbers in particular, and use of the products in general, once per year, and hashave the right to audit use of the products at least once per year. Copying of products and documentation is limited to the number of users for whom license fees have been paid. There can be no assurance that third parties will not claim infringement by us with respect to current or future products. We expect that software product developers will increasingly be subject to infringement claims as the number of products and competitors in our industry segment grows and the functionality of products in different industry segments overlaps. Any such claims, with or without merit, could be time-consuming, result in costly litigation, cause product shipment delays or require us to enter into royalty or licensing agreements. Such royalty or licensing agreements, if required, may not be available on terms acceptable to us or at all, which could have a material adverse effect upon our business, operating results and financial condition. EMPLOYEESEmployees As of December 31, 1998,1999, we had a total of 9071,662 employees, of whom 7481,397 were based in the United States and 159265 were based internationally. Of the total, 264579 were engaged in sales and marketing, 171338 in product development, 330486 in professional services and 142259 in finance, administration and corporate operations. Our future performance depends in significant part upon the continued service of our key management personnel, none of whom is bound by an employment agreement. The loss of the services of one or more of our key employees could have a material adverse effect on our business, operating results and financial condition. Our future success also depends on our continuing ability to attract, train and retain highly qualified technical, sales, service, marketing and managerial personnel. Competition for such personnel is intense, and there can be no assurance that we can retain our key personnel in the future. None of our employees is represented by a labor union. We have not experienced any work stoppages and consider our relations with our employees to be good. We believe that effective recruiting, education, and nurturing of human resources is critical to our success and have traditionally made substantial investments in these areas in order to differentiate ourselves from our competition, increase employee loyalty and create a culture conducive to creativity, cooperation and continuous improvement. These measures include: 16 Professional Education. All newly hired professionals complete a professional orientation course that ranges from 4-81 to 6 weeks long, presented by "MicroStrategy University," our in-house education function. The curriculum consists of lectures, problem sets and independent and group projects, covering data, warehousing, Enterprise DSS, our products, our competitors and customers. Certain lectures also deal with general business practices, ethics and teamwork. At the end of this training, students must pass a number of oral and written examinations in order to begin their assignments. Following this introductory course, veteran employees normally complete at least two weeksone week of continuing professional development each year. Course content for MicroStrategy University is created by the most experienced members of theour professional staff, who generally have an annual obligation to create "expert content"expert content based upon the best practices they have most recently observed in the field. This expert content is then used to upgrade and revitalize our education, consulting, support, technology and marketing operations. Company Days. Each quarter, we invite most of the entire employee base together for knowledge transfer within functions, across functions and across geographic boundaries. These events are generally built around a set of company-wide meetings and breakout sessions, but they also have particular cultural themes. These events include: . the "Company Retreat," which allows employees to network with colleagues in an informal setting and which traditionally has consisted of a Company-sponsoredcompany- sponsored cruise; . "University Week," which focuses on continuing professional development along with the creation and codification of industry- bestindustry-best practices; . "Friends and Family Weekend," during which we sponsor a weekend-long open house and plays host to immediate and extended family, as well as significant othersfriends of employees; and "Customer and Partner Festival,. "MicroStrategy World," where our business partners and customers are encouraged to mix with the 19 employee base in order to exchange information and strengthen the firm's ties to the marketplace. We believe that our "Company Day" events are long-term investments which will, over time, result in superior productivity, morale and loyalty among the employee base, and we expect to continue to engageengaging in these activities in the future. 20 DIRECTORS AND EXECUTIVE OFFICERS The following information concerns membersExecutive Officers and Directors Our executive officers and directors and their ages and positions as of our Board of Directors and our executive officers:
Name Age Position ---- --- -------- Michael J. Saylor.................... 34 President, Chief Executive Officer and Chairman of the Board of Directors Sanju K. Bansal...................... 33 Executive Vice President, Chief Operating Officer and Director Siddartha Banerjee................... 33 Vice President, Consulting Services Jonathan F. Klein.................... 32 Vice President, Law and General Counsel Mark S. Lynch........................ 35 Vice President, Finance and Chief Financial Officer Eduardo S. Sanchez................... 42 Vice President, International Operations David B. Sherwood, Jr................ 30 Vice President, Marketing Ray B. Tacoma........................ 49 Vice President, Sales Stephen S. Trundle................... 30 Vice President, Technology Charles A. Veley..................... 33 Vice President, Strategic Planning Mark W. Walztoni..................... 44 Vice President, Corporate Development John L. Wyatt........................ 47 Vice President, Corporate and President, Commercial Intelligence Edward S. Yurcisin................... 31 Vice President, Customer Management Frank A. Ingari...................... 49 Director Jonathan J. Ledecky.................. 41 Director Ralph S. Terkowitz................... 48 Director
March 1, 2000 are as follows: Name Age Title - ---- --- ----- Michael J. Saylor has served asSaylor.............. 35 President, Chief Executive Officer and Chairman of the Board of Directors Sanju K. Bansal................ 34 Executive Vice President, Chief Operating Officer and Director Jonathan F. Klein.............. 33 Vice President, Law and General Counsel Mark S. Lynch.................. 36 Vice President, Finance and Chief Financial Officer Joseph P. Payne................ 35 Vice President, Marketing and Chief Marketing Officer 17 Stephen S. Trundle............. 31 Vice President, Technology and Chief Technology Officer Frank A. Ingari(1)(2).......... 50 Director Jonathan J. Ledecky............ 42 Director Ralph S. Terkowitz(1)(2)....... 49 Director John W. Sidgmore............... 48 Director _________________ (1) Member of the Audit Committee (2) Member of the Compensation Committee Set forth below is certain information regarding the professional experience of each of the above-named persons. Michael J. Saylor has served as president, chief executive officer and chairman of the board of directors since founding MicroStrategy in November 1989. Prior to that, Mr. Saylor was employed by E.I. du Pont de Nemours & Company as a Venture Manager from 1988 to 1989 and by Federal Group, Inc. as a Consultantconsultant from 1987 to 1988. Mr. Saylor received an S.B. in Aeronautics and Astronautics and an S.B. in Science, Technology and Society from the Massachusetts Institute of Technology. Sanju K. Bansal has served as Executive Vice Presidentexecutive vice president and Chief Operating Officerchief operating officer since 1993 and was previously Vice President, Consultingvice president, consulting since joining MicroStrategy in 1990. He has been a member of the Boardboard of Directorsdirectors of MicroStrategy since September 1997. Prior to joining MicroStrategy, Mr. Bansal was a consultant at Booz Allen & Hamilton, a worldwide technical and management consulting firm, from 1987 to 1990. Mr. Bansal received an S.B. in Electrical Engineering from the Massachusetts Institute of Technology and an M.S. in Computer Science from The Johns Hopkins University. Siddhartha Banerjee has served as Vice President, Consulting Services since November 1998. From 1996 to 1998, Mr. Banerjee served as Director of North America Consulting Services. From 1993 to 1996, Mr. Banerjee served as a Consulting Senior Manager and as Director of Western Operations. Prior to that, Mr. Banerjee worked at Ernst & Young as a consulting manager from 1989 to 1991 and at Sprint International as a Product Manager from 1991 to 1993. Mr. Banerjee received an S.B. and an M.S. in Electrical Engineering from the Massachusetts Institute of Technology. Jonathan F. Klein has served as Vice President, Lawvice president, law and General Counselgeneral counsel since November 1998 and as Corporate Counselcorporate counsel from June 1997 to November 1998. Prior to that, Mr. Klein was an appellate litigator with the United States Department of Justice. Mr. Klein received a B.A. in Economics from Amherst College and a J.D. from Harvard Law School. Mark S. Lynch has served as Vice President, Financevice president, finance and Chief Financial Officerchief financial officer since September 1997. Prior to that, Mr. Lynch was Chief Financial Officerchief financial officer for WorldCorp and World Airways from 1996 to 1997, and before that was Vice President, Financevice president, finance for Intelidata,InteliData Technologies, an electronic commerce firm, from 1991 to 1996. Mr. Lynch has also held several senior accounting positions with KPMG Peat Marwick and Clark Construction Group. Mr. Lynch is a certified public accountant and received a B.S. in Accounting from Penn State and an M.B.A. from George Washington University. Eduardo S. SanchezJoseph P. Payne has served as Vice President, International Operationsvice president of marketing, and chief marketing officer since July 1997.April 1999. From 19941996 to 1997, he served as Managing Director, European Operations1999, Mr. Payne held several executive- level positions at InteliData Technologies, including president and prior to that as Senior Manager, U.S. Consulting since joining MicroStrategy in 1992.chief executive officer of its Telecommunications Division. Prior to that, Mr. SanchezPayne served as vice president, marketing of Royal Crown Company from 1994 to 1996. Before that, Mr. Payne was a manufacturing consultant in Europe,brand manager at the United States, South 21 America and Japan.Coca-Cola Company from 1991 to 1994. Mr. Sanchez received an M.S. in Systems Engineering from George Mason University and a B.S. in Electrical Engineering from the University of La Plata in Argentina. David B. Sherwood, Jr. has served as Vice President, Marketing since February 1998 and as Director, Sales Programs from 1997 to 1998. From 1992 to 1996, Mr. Sherwood served as consultant and then Director of Field Sales. Prior to that, Mr. Sherwood worked at Merrill Lynch as a financial analyst. Mr. SherwoodPayne received an A.B. in EnglishPublic Policy from Dartmouth College. Ray B. Tacoma has served as Vice President, Sales since January 1999,Duke University and Northeast Regional Vice President from 1997 to 1998. From 1993 to 1996, Mr. Tacoma served as Vice President, Sales and held various other management positions at nCUBE Corporation. From 1973 to 1992, Mr. Tacoma served in a variety of management and sales positions at Sequent Computer Systems, Tandem Computers, Inc., and Digital Equipment Corporation. Mr. Tacoma received a B.S.M.E.an M.B.A from the UniversityFuqua School of Evansville.Business at Duke University. 18 Stephen S. Trundle has served as Vice President, Technologyvice president, technology and chief technology officer since July 1997 and as Director, Technologydirector, technology from 1994 to 1997. From 1992 to 1994, Mr. Trundle served as a Consultantconsultant and then a Senior Consultantsenior consultant with MicroStrategy. Prior to that, Mr. Trundle worked for Bath Iron Works on the Aegis Destroyer program from 1991 to 1992. Mr. Trundle received an A.B. in Engineering and an A.B. in Government from Dartmouth College. CharlesFrank A. VeleyIngari has been a member of the board of directors of MicroStrategy since October 1997. Mr. Ingari is founder and chief executive officer of Wheelhouse Corporation, an eMarketing services firm formed in April of 1999. Between 1997 and April 1999, Mr. Ingari founded Growth Ally, L.L.C., a consulting firm specializing in assisting private technology companies in accelerating their growth and served as Vice President, Strategic Planningits chief executive officer. Mr. Ingari was chairman and chief executive officer of Shiva Corporation from 1993 to 1997. Prior to joining Shiva Corporation, Mr. Ingari was vice president, marketing at Lotus Development Corporation. Mr. Ingari received a B.A. in Creative Writing and U.S. Foreign Relations from Cornell University. Jonathan J. Ledecky has been a member of the board of directors of MicroStrategy since March 1999June 1998. Mr. Ledecky is currently vice chairman of Lincoln Holdings LLC, which owns the Washington Capitals, the Washington Wizards and the Washington Mystics sports teams. Mr. Ledecky founded U.S. Office Products Company in October 1994 and served as Vice President, Corporate Development since Octoberits chairman of the board and chief executive officer from inception through November 1997 and thereafter as Director, Corporate Development from 1996 to Octobera director until May 1998. In February 1997, Mr. Ledecky founded Building One Services Corp., now Encompass Services Corporation, and served as its chairman until February 2000 and chief executive officer until June 1999. Mr. Ledecky is also a director of publicly traded Aztec Technology Partners, UniCapital Corporation and School Specialty. Ralph S. Terkowitz has been a member of the board of directors of MicroStrategy since September 1997. From 1994 toMr. Terkowitz is vice president, technology for the Washington Post Company, a position he has held since 1992. Until February 1996, Mr. VeleyTerkowitz was chief executive officer, president and publisher of Digital Ink, an Account Executive for Cambridge Technology Partners,Internet publishing venture that launched, among other ventures, WashingtonPost.com and PoliticsNow. In 1998 he was co-chief executive officer of HireSystems and instrumental in the formation of BrassRing.com. Mr. Terkowitz is a client/server system integrator. From 1991 to 1994,director of ICSA, BigStep and OutTask. Mr. Veley was employed by MicroStrategy as Vice President, Sales and Marketing. Prior to that, Mr. Veley was an Associate Consultant with the Boston Consulting Group. Mr. VeleyTerkowitz received an A.B. in Computer ScienceChemistry from Harvard College. Mark W. Walztoni has served as Vice President, Corporate Development since March 1999. Prior to that, Mr. Walztoni was employed by Computer Horizons Corp. as Vice President, Human Resources from July 1996 to March 1999. Mr. Walztoni has also held several senior human resources positions with Ernst & Young LLP and American Express Company. Mr. Walztoni received a B.S.Cornell University an M.S. in Business from Northeastern Illinois University and an M.A. in Organizational Psychology from Columbia University. John L. Wyatt has served as Vice President, Corporate and President of MicroStrategy's Commercial Intelligence business unit since February 1999. From 1991 until 1998, Mr. Wyatt was the Chief Executive Officer of James Martin & Co. In 1997, he became a member of that company's board of directors, on which he continues to serve. Mr. Wyatt served as the President of a North American start- up subsidiary of an international consulting firm from 1987 to 1990 and as the President of Cohen & Wyatt, Inc., a systems integration solutions company, from 1983 to 1986. Mr. Wyatt received a BEC in 1975Chemical Physics from the University of New England in New South Wales, Australia. Edward S. YurcisinCalifornia, Berkeley. John W. Sidgmore has been a member of the board of directors of MicroStrategy since February 2000. Mr. Sidgmore was the president and chief executive officer of UUNET Technologies, Inc., a provider of worldwide Internet services, from June 1994 until November 1998 and has served as Vice President, Customer Managementchairman since November 1998. Since joining MicroStrategy in 1990,December 1996, Mr. YurcisinSidgmore has also served as the chief operating officer and vice chairman of WorldCom Inc., now MCI WorldCom, a Consultant,provider of long distance, Internet and telecommunication services. Prior to joining UUNET, Mr. Sidgmore was president and chief executive officer of Intelicom Solutions, now CSC Intelicom, a Consulting Manager,telecommunications software company. Mr. Sidgmore is also a Product Manager, an Account Manager,member of the board of directors of MCI WorldCom and as Director of Technology Services. Mr. Yurcisin received a B.A. in Economics and Political Science from Duke University.ADC Telecommunications, Inc. ITEM 2. PROPERTIES FACILITIES Our principal offices currently occupy over 284,000300,000 square feet in Vienna,Northern Virginia pursuant to multiple leases, the majority of which expire between June 2003 and January 1999 and September 2006.2007. We recently signed a lease agreement for an additional 146,000 square feet of office space, also in the Northern Virginia area, which expires in February 2010. In addition, we also lease sales offices domestically and internationally in a variety of locations, including Atlanta, Bedminster, Boston, Chicago, Cincinnati, Dallas, Detroit, Los Angeles, Minneapolis, New York, City, San Francisco, Seattle, Washington, D.C., Amsterdam, Barcelona, Cologne, London, Madrid, Milan, Paris, Vienna and Vienna.Zurich. We believe that suitable additional or alternative space will be available in the future on commercially reasonable terms as needed. 19 ITEM 3. LEGAL PROCEEDINGS From timeActions Arising under Federal Securities Laws In March 2000, numerous separate complaints purporting to time,be class actions were filed in federal courts in various jurisdictions alleging that we mayand certain of our officers and directors violated section 10(b) of the Securities Exchange Act of 1934, as amended, Rule 10b-5 promulgated by the SEC thereunder, and section 20(a) of the Securities Exchange Act of 1934, as amended. The complaints contain varying allegations, including that we made materially false and misleading statements with respect to our 1999 and 1998 financial results in our filings with the SEC, analysts' reports, press releases and media reports. The complaints do not specify the amount of damages sought. We have not filed any answers, motions to dismiss or other responsive pleadings in this litigation. We intend to defend this matter vigorously. SEC Investigation In March 2000, we were notified that the SEC had issued a formal order of private investigation in connection with matters relating to our restatement of our financial results. The SEC has requested that we provide them with certain documents concerning the revision of our financial results and financial reporting documents. The SEC indicated that its inquiry should not be construed as an indication by the SEC or its staff that any violation of law has occurred, nor as an adverse reflection upon any person, entity or security. We are cooperating with the SEC in connection with this investigation and its outcome cannot yet be determined. Other Proceedings We are also involved in litigation that arises inother legal proceedings through the normal course of our business operations. Currently, we arebusiness. Management believes that any unfavorable outcome related to these other proceedings will not a party to any litigation that we believe could reasonably be expected to have a material adverse effect on our business orfinancial position, results of operation. 22 operations or cash flows. ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS No matters were submitted to a vote of security holders during the fourth quarter of 1998.1999. 20 PART II ITEM 5. MARKET FOR REGISTRANT'S COMMON STOCK AND RELATED STOCKHOLDER MATTERS Our Class A Common Stock,common stock, $.001 par value, (the "Class A Common Stock"), is traded on the Nasdaq National Market ("Nasdaq") under the symbol, "MSTR".MSTR. Following our initial public offering on June 12,16, 1998, the following high and low salesclosing prices, adjusted to reflect the two-for-one stock split which occurred in January 2000, were reported by Nasdaq in each quarter: 1998For the quarter ended High Low --------------------- ----- ------ ----- Fourth Quarter 33.88 20.75 Third Quarter 46.00 23.75 Second Quarter 29.75 15.88--- June 30, 1998.................... $ 14.25 $ 10.38 September 30, 1998............... 22.25 12.06 December 31, 1998................ 16.94 10.38 March 31, 1999................... 16.44 9.31 June 30, 1999.................... 18.94 7.75 September 30, 1999............... 28.03 13.22 December 31, 1999................ 115.66 28.81 As of March 1, 1999,2000, there were approximately 216 shareholders315 stockholders of record of our Class A Common Stockcommon stock and 16 shareholders13 stockholders of record of our Class B Common Stock, $.001common stock, $0.001 par value (the "Class B Common Stock").value. We have never paid any cash dividends on our Class A Common Stockcommon stock and do not expect to pay any such dividends in the foreseeable future. Our stock price has fluctuated substantially since our initial public offering in June 1998. The trading price of our Class A Common Stockcommon stock is subject to significant fluctuations in response to variations in quarterly operating results, the gain or loss of significant orders, changes in earnings estimates by analysts, announcements of technological innovations or new products by us or our competitors, general conditions in the software and computer industries and other events or factors. In addition, the equity markets in general have experienced extreme price and volume fluctuations which have affected the market price for many companies in industries similar or related to that of ours and which have been unrelated to the operating performance of these companies. These market fluctuations have affected and may continue to affect the market price of our Class A Common Stock.common stock. We sold 4,440,0008,880,000 shares of our Class A Common Stockcommon stock on June 12,16, 1998 (the "Initial Public Offering")in our initial public offering pursuant to a Registration Statementregistration statement on Form S-1 (Registration No. 333-49899), which was declared effective by the Securities and Exchange Commission (the "Commission")SEC on June 10, 1998 (the "Effective Date").1998. Certain stockholders of ours sold an aggregate of 160,000320,000 shares of Class A Common Stockcommon stock pursuant to such registration statement. The managing underwriters of this offering were Merrill Lynch & Co., Hambrecht & Quist, and Friedman, Billings, Ramsey & Co., Inc. The aggregate gross proceeds raised in the Initial Public Offeringinitial public offering by us and the selling stockholders were $53.3 million and $1.9 million, respectively. Our total expenses in connection with the Initial Public Offeringinitial public offering were approximately $4.6$5.1 million, of which $3.7 million was for underwriting discounts and commissions.commissions and approximately $1.4 million was for other expenses. Our net proceeds from this offering were approximately $48.1$48.2 million. From the Effective Dateeffective date through December 31, 1998,1999, we used $8.9$13.6 million of the net proceeds of the Initial Public Offeringinitial public offering to repay net borrowings under our business loan facility (the "Business Loan").facility. In addition, we used $10.0 million of such net proceeds to repay all of the borrowings under our $10.0 million dividend notes which were issued to certain stockholders of ours prior to the consummation of the initial public offering. Approximately $9.5 million of the $10.0 million dividend payment was paid to certain officers, directors and 10% stockholders. As of MarchDecember 31, 1999, we had approximately $27.5 million ofused all proceeds remaining from the Offering, and pending use of the proceeds, we intendinitial public offering for general corporate purposes to invest such proceeds primarily in investment-grade, interest-bearing instruments.support our growth. We sold 1,585,0003,170,000 shares of our Class A Common Stock,common stock, on February 10, 1999 (the "Secondary Offering") pursuant to a Registration Statementregistration statement on Form S-1 (Registration No. 333-70919), which was declared effective by the CommissionSEC on February 10, 1999. Certain stockholders of ours sold an aggregate of 415,000830,000 shares of Class A Common Stock pursuant to suchcommon stock under the same registration statement. 2321 ITEM 6. SELECTED CONSOLIDATED FINANCIAL DATA
Years ended December 31, --------------------------------------------------------------------------- 1998/(1)/ 1997/(1)/----------------------------------------------------------------------------- 1999 1998 1997 1996 1995 1994 ----------- ----------- ----------- ----------- --------------- ---- ---- ---- ---- (Restated)/2/ (Restated)/2/ (Restated)/2/ (in thousands, except share and per share data) STATEMENT OF OPERATIONS DATA:Statements of Operations Data Revenues: Product licenses.................................licenses............................... $ 72,721 $ 36,601 $ 15,87385,797 $61,635 $35,478 $15,873 $ 4,077 $ 622 Product support.................................. 33,709 16,956support and other services............. 65,461 33,854 17,073 6,730 5,700 4,358 ----------- ----------- ----------- ----------- ------------------- ------- ------- ------- ------- Total revenues.................................. 106,430 53,557revenues................................ 151,258 95,489 52,551 22,603 9,777 4,980 ----------- ----------- ----------- ----------- ----------- Cost and expenses:-------- ------- ------- ------- ------- Cost of revenues.................................revenues: Product licenses............................ 2,597 2,246 1,641 1,020 257 Product support and other services.......... 34,436 17,535 9,475 4,237 2,201 -------- ------- ------- ------- ------- Total cost of revenues................ 37,033 19,781 11,116 5,257 2,458 2,057-------- ------- ------- ------- ------- Gross profit.................................... 114,225 75,708 41,435 17,346 7,319 Operating expenses: Sales and marketing..............................marketing............................ 93,512 53,408 30,468 13,054 2,992 771 Research and development.........................development....................... 27,998 12,106 5,049 2,840 1,855 200 General and administrative....................... 11,809administrative..................... 24,448 12,743 6,552 3,742 2,395 1,955 ----------- ----------- ----------- ----------- -----------In-process research and development............ 2,800 -- -- -- -- -------- ------- ------- ------- ------- Total costs and expenses........................ 97,104 53,185 24,893 9,700 4,983 ----------- ----------- ----------- ----------- ----------- Income (loss)operating expenses...................... 148,758 78,257 42,069 19,636 7,242 -------- ------- ------- ------- ------- (Loss) income from operations..................... 9,326 372operations................... (34,533) (2,549) (634) (2,290) 77 (3) Interest income (expense), net.................... 308 (239) (105) (40) (34)income................................. 2,174 1,028 94 22 16 Interest expense................................ (144) (720) (333) (127) (56) Other income (expense), net.......................net..................... 6 (14) (12) 20 11 (24) ----------- ----------- ----------- ----------- ----------- Income (loss)-------- ------- ------- ------- ------- (Loss) income before taxes........................ $ 9,620 $ 121 $taxes...................... (32,497) (2,255) (885) (2,375) $ 48 $ (61) Provision for income taxes........................ 3,442taxes...................... 1,246 -- -- -- -- ----------- ----------- ----------- ----------- ------------------- ------- ------- ------- ------- Net income (loss)................................. income............................... $(33,743) $(2,255) $ 6,178 $ 121 $ (2,375)(885) $(2,375) $ 48 ======== ======= ======= ======= ======= Basic and diluted net (loss) income per share/(1)/ $ (61) =========== =========== =========== =========== =========== Basic net income (loss) per share.................(0.44) $ 0.18(0.03) $ (0.02) $ (0.04) $ 0.00 $ (0.08) $ 0.00 $ 0.00 Shares======== ======= ======= ======= ======= Weighted average shares used in computing basic net income (loss) per share........................................ 33,492,869 29,493,873 29,493,873 28,896,622 27,988,000 Diluted net income (loss) per share............... $ 0.16 $ 0.00 $ (0.08) $ 0.00 $ 0.00 Shares used in computingand diluted net (loss) income (loss) per share................................. 38,601,389 32,362,277 29,493,873 28,896,622 27,988,000 BALANCE SHEET DATA:share/(1)/ 77,028 66,986 58,988 58,988 57,793 ======== ======= ======= ======= ======= As of December 31, ------------------------------------------------------------------ 1999 1998 1997 1996 1995 ---- ---- ---- ---- ---- (Restated)/2/ (Restated)/2/ (Restated)/2/ (in thousands) Balance Sheet Data Cash and cash equivalents.........................equivalents....................... $ 27,49125,941 $27,491 $ 3,506 $ 1,686 $ 643 $ 249 Working capital (deficit)......................... 28,467 (5,991)....................... 53,109 23,919 (6,997) (2,237) 1,343 848 Total assets...................................... 82,689 30,065assets.................................... 203,368 76,571 29,101 13,004 5,838 3,209 Notes payable, long-term portion.................. ---portion................ -- -- 2,428 460 600 193 Total stockholders' equity (deficit).............. 46,280 (427)............ 101,816 37,775 (1,433) (793) 1,546 1,446 - -------------- (1) On June 11, 1998, we elected to terminate our treatment as a Subchapter S corporation for federal and state income tax purposes. Under Subchapter S, our income was allocated and taxable to our individual stockholders rather than to us. Accordingly, no federal or state income taxes have been provided for in the financial statements, prior to consummation of the Initial Public Offering. Our S corporation status terminated shortly prior to consummation of the Initial Public Offering at which time we became subject to federal and state corporate income taxation as a Subchapter C corporation. As a result, we will now account for income taxes as a Subchapter C corporation and have adopted SFAS No. 109, "Accounting for Income Taxes." Our recorded income tax expense was $3,442 for the twelve months ended December 31, 1998. On a pro forma basis, had we been a tax- paying entity, we would have recorded an income tax provision of approximately $3,649 and $489 and net income (loss) of approximately $5,971 and $(368) for the years ended December 31, 1998 and 1997, respectively. Pro forma basic and diluted income per share would have been $0.18 and $0.15, respectively, for the year ended December 31, 1998 and pro forma basic and diluted loss per share would have been $0.01 for the year ended December 31, 1997.
_________________ (1) Share and per share amounts for all periods presented have been restated to reflect the two-for-one stock split which occurred in January 2000. (2) See Note 3 of the Notes to Consolidated Financial Statements regarding restatement of 1999, 1998 and 1997 financial statements. 22 ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS OVERVIEWOverview We are a leading worldwide provider of intelligent e-business software and related services that enable the transaction of one-to-one electronic business through web, wireless and communication channels. Our primary business following our incorporation in 1989 wasproduct line enables both proactive and interactive delivery of information from large-scale databases. Our objective is to provide the largest 2000 enterprises in the world, leading Internet businesses and high-volume data providers with a software platform to develop solutions that deliver insight and intelligence to their enterprises, customers and supply-chain partners. Our software platform enables users to query and analyze the most detailed, transaction-level databases, turning data into business intelligence. In addition to supporting internal enterprise users, the platform delivers critical business information beyond corporate boundaries to customers, partners and supply chain constituencies through a broad range of communication channels such as the Internet, e-mail, telephones and wireless communications devices. Our platform is ideal for developing e-business solutions that are personalized and proactive and that reach millions of users. We also offer a comprehensive set of consulting, education and technical support services for our customers and partners. In July 1999, we launched a new business unit called Strategy.com. Strategy.com is our personal intelligence network, a new form of media that brings speed to help them build custom decisiontransactions by actively delivering highly personalized, relevant and timely information to individuals through a wide variety of delivery methods, including e-mail, telephone and wireless devices. The Strategy.com network leverages the MicroStrategy software platform and is organized around a suite of information channels. The network currently operates a Finance Channel and plans to launch additional channels on subjects such as weather, news, politics, arts, traffic, travel and entertainment. Strategy.com syndicates its channels through other companies that serve as network affiliates and network associates, which we refer to collectively as affiliates. Affiliates offer the Strategy.com channels and services on a co-branded basis directly to their customers and in turn share with Strategy.com a percentage of revenues they generate. Strategy.com also provides application maintenance, development, customer billing, hosting and support systems. Our activities during 1994 and 1995 increasingly focused on the development and sale of software products, culminating in the release of a full complement of DSS products in 1995. Since this time, we have continuedservices for these channels, enabling affiliates to focus significant resources on the developmenttheir core businesses. Strategy.com has established more than 100 network affiliate agreements with leading Internet companies, communications carriers, media companies and financial institutions and now has approximately 300,000 subscribers for its Strategy.com Finance Channel. Strategy.com has recognized no revenue as of additional functionality and features to our DSS software products. As a result, we have transitioned our primary business from that of a provider of services to a provider of software products.December 31, 1999. Since 1995, we have significantly increased our sales and marketing, service and support, research and development and general and administrative staff. We have more than doubled our headcount each year since 1995. At January 1, 1995, we had 59 employees, and at December 31, 1998, we had 907 employees. Although our revenues have significantly increased in each ofover the last nine quarters,three years, we experienced fluctuating operating margins during 1996, 1997, 24 1998 and 19981999 primarily as a result of increases in staff levels. We expect to continue to increase staffing levels and incur additional associated costs in future periods. If we are unable to achieve corresponding substantial revenue growth, we could suffer operating losses in one or more fiscal quarters and may be unable to forecast such losses prior to the end of any given fiscal quarter. In addition, we have experienced netintend to substantially increase our investment in Strategy.com. We therefore expect operating losses and losses from operations for the fiscal years ended December 31, 1996 and December 31, 1994, and were only marginally profitable for the fiscal years ended December 31, 1997 and December 31, 1995. While we have experienced significant percentage growthto significantly increase in revenues in recent periods and currently expect continued, although potentially lower, percentage growth in revenues throughout 1999, prior percentage revenue growth rates should not be considered as necessarily indicative of future growth rates or operating results, and there are a number of factors that could materially affect expected revenue and operating results for fiscal 1999 and subsequent periods. See "Risk Factors."2000. Our revenues arehistorically have been derived from two principal sources, (i)fees for product licenses and (ii) fees for maintenance, technical support, education and consulting services, (collectively, "product support"). Priorwhich we refer to January 1, 1998, we recognizedcollectively as product support and other services. We recognize revenue in accordance with Statement of Position 91-1, "Software Revenue Recognition." Subsequent to December 31, 1997, we began recognizing revenue in accordance with Statement of Position("SOP") 97-2, "Software Revenue Recognition.Recognition," SOP 97-2 wasas amended on March 31, 1998 by SOP 98-4, "Deferral of the Effective Date of a Provision of SOP 97-2." In December 1998, the AICPA issued97-2" and SOP 98-9, "Modification of SOP 97-2, Software Revenue Recognition", which amendsRecognition," and SOP 98-4,81-1, "Accounting for Performance of Construction-Type and is effective after December 31, 1998. Management has assessed these new statements and believes that their adoption will not have a material effect on the timing of our revenue recognition or cause changes to our revenue recognition policies.Certain Production-Type Contracts," as applicable. Product license revenues are generally recognized upon the execution of a contract and shipment of the related software product provided thatif no significant Company obligations remain outstanding on our part and the resulting receivable is deemed collectible by management. Maintenance23 Technical support revenues are derived from customer support agreements generally entered into in connection with initial product license sales and subsequent renewals. Fees for our maintenance andtechnical support plansservices are recordeddisplayed as deferred revenue when billed topaid by the customer and recognized ratably over the term of the maintenance and support agreement, which is typically one year. We also record as deferred revenue the fair value of implicit maintenance arrangements when resellers or other customers that sell our software to end users offer these end users the right to receive the then current version of our software at the time of resale. Certain of these agreements extend over several years. Fees for our education and consulting services are typically recognized at the time the services are performed. Revenues recognized from multiple-element software arrangements are allocated to each element of the arrangement based on the relative fair values of the elements, such as software products, upgrades, enhancements, technical support, installation or education. The determination of fair value of each element is based on objective evidence based on historical sales of the individual element by us to other customers. If such evidence of fair value for each element of the arrangement does not exist, all revenue from the arrangement is deferred until such time that evidence of fair value does exist or until all elements of the arrangement are delivered. Customers at times require consulting and implementation services which include evaluating their business needs, identifying resources necessary to meet their needs and installing the solution to fulfill their needs. When the software license arrangement requires the Company to provide significant consulting services to produce, customize or modify software or when the customer considers these services essential to the functionality of the software product, both the product license revenue and product support and other services revenue are recognized in accordance with the provisions of SOP 81-1. The Company recognizes revenue from these arrangements using the percentage of completion method and, therefore, both product license and product support and other services revenue are recognized as work progresses. If the software license arrangement obligates the Company to the delivery of unspecified future products, then revenue is recognized on the subscription basis, ratably over the term of the contract. Beginning initially in the fourth quarter of 1998 and continuing throughout 1999, we began to sell our products and services to customers for large scale e- commerce applications. In contrast to earlier periods in which our typical customer transaction involved a stand-alone software license and maintenance, these transactions typically involve multiple software products and services for use by very large numbers of end users across web, wireless and voice communications channels, and often incorporate elements from our Strategy.com network. These multiple element transactions also often include significant implementation and other consulting work and may also include our providing the customer with hosting services, in which we manage the operation of hosting the customer's specific e-commerce application. Customers often use our products and services in a variety of ways, including internal use, integration with their own products for resale to end users and creation of e-commerce applications. These arrangements typically lead to our recording revenue from multiple sources, including product license fees, product support fees and royalties based on advertising, e-commerce transactions or the resale of solutions that incorporate our software platform. These large, multiple element transactions typically involve more complex licensing and product support arrangements than the software licensing and product support arrangements that comprised the bulk of our revenues in earlier periods. Based on the revenue recognition criteria established in SOP 97-2 and SOP 81-1, revenue from many of these large, multiple element contracts is not recognizable upon full execution and delivery of the software product as in the past, but instead is initially recorded as deferred revenue upon receipt of cash, with product revenue recognized using the percentage of completion method based on cost inputs or ratably over the entire term of the contract. As a result of the size and complexity of these transactions, our results for any quarter may depend significantly on the types of customer transactions that we enter into during the quarter and on the mix of product licenses, support agreements, implementation work and other specific 24 terms of each transaction, each of which may have a significant effect on the manner in which we recognize revenue from the transaction. The sales cycle for our products may span nine months or more. Historically, we have recognized a substantial portion of our revenues in the last month of a quarter, with these revenues frequently concentrated in the last two weeks of a quarter. Even minor delays in booking orders may have a significant adverse impact on revenues for a particular quarter. To the extent that delays are incurred in connection with orders of significant size, the impact will be correspondingly greater. Moreover, we currently operate with virtually no order backlog because our software products typically are shipped shortly after orders are received. Product license revenues in any quarter are substantiallycan be dependent on orders booked and shipped in that quarter. As a result of these and other factors, our quarterly results have varied significantly in the past and are likely to fluctuate significantly in the future. Accordingly, we believe that quarter-to-quarter comparisons of our results of operations are not necessarily indicative of the results to be expected for any future period. See "Risk Factors--Potential Fluctuations in Quarterly Operating Results." We license our software through our direct sales force and increasingly through, or in conjunction with, Value Added Resellers ("VARs")value-added resellers, system integrators and Original Equipment Manufacturers ("OEMs").original equipment manufacturers. Channel partners accounted for, directly or indirectly, approximately 35.0%39.2%, 27.5%,33.6% and 9.0%27.0% of our revenues for the years ended December 31, 1999, 1998 1997 and 1996,1997, respectively. Although we believe that direct sales will continue to account for a majority of product license revenues, we intend to increase the level of indirect sales activities. As a result, we expect that sales of our product licenses through sales alliances, distributors, resellers and other indirect channels will increase as a percentage of product license revenues. However, there can be no assurance that our efforts to continue to expand indirect sales will be successful. We also intend to continue to expand our international operations and have committed, and continue to commit, significant management time and financial resources to developing direct and indirect international sales and support channels. 25 RESULTS OF OPERATIONSResults of Operations The following table sets forth for the periods indicated the percentage of total revenues represented by certain items reflected in our consolidated statements of operations:
YearYears ended December 31, ---------------------------------------------------------------------------------------------------------------------- 1999 1998 1997 1996 ------ ------ ---------- ---- ---- (Restated)/1/ (Restated)/1/ (Restated)/1/ Consolidated Statements of Operations Data:Data Revenues: Product licenses.......................................... 68.3% 68.3% 70.2%licenses....................................... 56.7% 64.5% 67.5% Product support........................................... 31.7 31.7 29.8support and other services..................... 43.3 35.5 32.5 ------ ----- ----- ------ Total revenues.........................................revenues........................................ 100.0 100.0 100.0 ----- ----- ------ Cost of revenues: Product licenses.......................................... 2.1licenses....................................... 1.7 2.4 3.1 4.5 Product support........................................... 16.5 17.7 18.7support and other services..................... 22.8 18.4 18.0 ------ ----- ----- ------ Total cost of revenues................................. 18.6revenues................................ 24.5 20.8 23.221.1 ------ ----- ----- ------ Gross margin 81.4profit............................................ 75.5 79.2 76.878.9 Operating expenses: Sales and marketing....................................... 50.2 56.9 57.8marketing.................................... 61.8 55.9 58.0 Research and development.................................. 11.4 9.4 12.6development............................... 18.5 12.7 9.6 General and administrative................................ 11.1 12.2 16.6administrative............................. 16.1 13.3 12.5 In-process research and development.................... 1.9 -- -- ------ ----- ----- ------ Total operating expenses............................... 72.7 78.5 87.0 Income (loss)expenses.............................. 98.3 81.9 80.1 ------ ----- ----- Loss from operations............................... 8.7 0.7 (10.2)operations.................................... (22.8) (2.7) (1.2) Interest income............................................. 1.0income......................................... 1.4 1.1 0.2 0.1 Interest expense............................................ (0.7) (0.7)expense........................................ (0.1) (0.8) (0.6) Other income (expense), net................................. -- -- 0.1 Provision for income taxes.................................. (3.2)taxes.............................. 0.8 -- -- ------ ----- ----- ------ Net income (loss)........................................... 5.8% 0.2% (10.6)loss................................................ (22.3)% =====(2.4)% (1.6)% ====== ===== ===========
COMPARISON OF YEARS ENDED DECEMBER 31,_________________ (1) See Note 3 of Notes to the Consolidated Financial Statements regarding restatement of 1999, 1998 ANDand 1997 financial statements. 25 Comparison of 1999, 1998 and 1997 Revenues. Total revenues increased to $106.4 million for the year ended December 31, 1998 from $53.6 million in the year ended December 31, 1997, representing an increase of 98.5%. Total revenues consist of revenues derived from sales of software product licenses and product support and other services, including technical support, education and maintenance.consulting services. Total revenues increased from $52.6 million in 1997 to $95.5 million in 1998 and to $151.3 million in 1999, resulting in a revenue growth rate of 132.7% in 1997, 81.6% in 1998 and 58.4% in 1999. There can be no assurance that total revenues will continue to increase at the rates experienced in prior periods, if at all.periods. The slower growth rates in 1999 and 1998 were attributed to our new evolving business model. We entered into several new multiple element transactions for large scale e-commerce applications and complex Strategy.com deployments during 1999 and 1998. Based on the revenue recognition criteria established in SOP 97-2 and SOP 81-1, revenue from many of these large, multiple element arrangements is recorded as deferred revenue upon receipt of cash, with both product license revenues and product support and other services revenues recognized using the percentage of completion method based on cost inputs or ratably over the entire term of the contract or over the hosting period, as applicable. In 1999, we launched the Strategy.com Finance Channel and plan to launch additional information channels in the future. We expect to begin earning subscription, advertising, transaction and other fees from our Strategy.com service by the end of 2000. Product License Revenues. Product license revenues increased to $72.7 million for the year ended December 31, 1998 from $36.6$35.5 million in the same period ended December 31, 1997 representing an increase of 98.6%. Product license revenues constituted 68.3% of total revenues for the years ended December 31,to $61.6 million in 1998 and 1997.to $85.8 million in 1999, resulting in a growth rate of 123.5% in 1997, 73.7% in 1998 and 39.3% in 1999. The significant increase in the dollar amount of product license revenues was due to growingcontinued demand for our core products, new product offerings supporting intelligent e-business solutions and increasing market acceptancedemand for intelligent e-business solutions. We are attracting new customers and our existing customer base is purchasing additional licenses and new products to support their e-business solutions. As we continue to pursue our new business model of our software products and continued expansion of our sales and marketing organization. Product Support Revenues. Product support revenues increased to $33.7 million for the year ended December 31, 1998 from $17.0 million in the same period ended December 31, 1997, representing an increase of 98.2%. Product support revenues constituted 31.7% of total revenues for the years ended December 31, 1998 and 1997. The significant increase in the dollar amount of product support revenues was primarily due to the increase in the number of DSS licenses sold. Welarger-scale, multiple element transactions, we expect product supportlicense revenues as a percentage of total revenues to fluctuate on a period to periodperiod-to-period basis, but generally not toand may vary significantly from the percentage of total revenues achieved in prior years. In addition, there can be no assurance that we will be able to maintain or continue to increase market acceptance for our family of products. Product Support and Other Services Revenues. Product support and other services revenues increased from $17.1 million in 1997 to $33.9 million in 1998 and 1998. However,to $65.5 million in 1999, resulting in a growth rate of 153.7% in 1997, 98.2% in 1998 and 93.4% in 1999. The increase in product support and other services revenues was primarily due to the increase in product licenses sold as well as an increase in large scale e-commerce applications which require significant implementation and other consulting work. An element of our sales and marketing strategy is to leverage third- partyuse third-party implementation services to enable us to more rapidly penetrate our target market. In addition, we plan to use our consultants more aggressively to help sell our products and services, assist with development of Strategy.com channels and other research and development projects. To the extent that such efforts are successful, our product support and other services revenues could decline as a percentage of total revenues. International Revenues. We recognized $25.1 millionAs a result of the above mentioned trends, we expect product support and $14.3 million of internationalother services revenues for the years ended December 31, 1998 and 1997, representing approximately 23.6% and 26.7%as a percentage of total revenues respectively.to fluctuate on a period-to- period basis, and may vary significantly from the percentage of total revenues achieved in prior years. International Revenues. International revenues increased from $14.2 million in 1997 to $24.9 million in 1998 and to $36.4 million in 1999, resulting in a growth rate of 466.7% in 1997, 74.9% in 1998 and 45.9% in 1999. The increase in these revenues is due to the expansion of our international operations, new product offerings and growing international market acceptance of our software products. We opened sales offices in Australia,Brazil in 1999, in Canada and Italy in 1998;1998 and in Austria, France, and the Netherlands, in 1997; in Germany, in 1996; in the United Kingdom in 1995; and in Spain in 1994.prior to 1998. We anticipate that international revenues will continue to account for a significant amount of total revenues and management expects to continue to commit significant time and financial 26 resources to the maintenance and ongoing development of direct and indirect international sales and support channels. We may not be able to maintain or continue to increase international market acceptance for our family of products. Costs and Expenses Cost of Product License Revenues. Cost of product license revenues consists primarily of the costs of product manuals, media, amortization of capitalized software expenses and shippingroyalties paid to third parties.party software vendors. Cost of product license revenues wasincreased from $1.6 million in 1997 to $2.2 million and $1.6 million for the years ended December 31,in 1998 and 1997, representing 3.1% and 4.5%to $2.6 million in 1999. As a percentage of total product license revenues, respectively. The increase in the dollar amount of ourhowever, cost of product licenses was directly attributable to the increase in our product license revenues coupled with the amortization of capitalized software.decreased from 4.5% in 1997 to 3.6% in 1998 and to 3.0% in 1999. The totaldecrease in cost of product license revenues as a percentage of product license revenues decreased during the year ended December 31, 1998 from the year ended December 31, 1997,was due to economies of scale realized by producing larger volumes of product materials and decreased materials costs due to an increasing numberincrease in the percentage of customers reproducing licensesproduct documentation at their sites. We anticipate that the cost of product license revenues will continue to increase in dollar amount as product license fee revenues increase, but remain relatively constantdecrease as a percentage of product license revenues. However, in the event that we enter into any royalty arrangements with strategic partners in the future, cost of product license revenues as a percentage of total product license revenues may increase. Cost of Product Support and Other Services Revenues. Cost of product support and other services revenues consists of the costs of providing telephonetechnical support, trainingeducation and consulting services to customers and partners. Cost of product support and other services revenues increased from $9.5 million in 1997 to $17.5 million in 1998 and to $34.4 million in 1999. As a percentage of product support and other services revenues, cost of product support and other services revenues was $17.5 million and $9.5 million for the years ended December 31,55.6% in 1997, 51.8% in 1998 and 1997, representing 52.0% and 55.9% of total product support revenues, respectively.52.5% in 1999. The increase in the dollar amount of our cost of product support and other services revenues was primarily due to the increase in the number of personnel providing consulting, training,education and telephonetechnical support to customers as a result of the increase in product licenses sold, new large scale e-commerce applications and to the training and related costs associated with increasing personnel levels.complex Strategy.com deployments. Despite the increasesincrease in personnel and other costs for the year ended December 31, 1998, the total cost of product support revenues remained constantdecreased as a percentage of revenues during the year ended December 31, 1998 compared to the year ended December 31, 1997 primarily due to increasesthe increase in maintenancetechnical support revenues which typically do not require proportionate increases in the costs required to perform associated maintenancetechnical support services. This trend continued in 1999; however, the improvements in margin due to increasing technical support revenues were offset by the increased use of third parties to perform consulting services. We expect to continue to increase the number of trainingcustomer education and implementation consultants and technical support personnel in the future, as well as technical support personnel.future. To the extent that our product support and other services revenues do not increase at anticipated rates, the hiring of additional consultants and technical support personnel could increase the cost of product support and other services revenues as a percentage of product support and other services revenues. In addition, to the extent that we cannot hire adequate numbers of support personnel to meet demand, we may need to rely more heavily on third parties to perform consulting services, further increasing cost of product support and other services revenues as a percentage of product support and other services revenues. Sales and Marketing Expenses. Sales and marketing expenses include personnel costs, commissions, office facilities, travel, advertising, public relations programs and promotional events, such as trade shows, seminars and technical conferences, advertising and public relations programs.conferences. Sales and marketing expenses wereincreased from $30.5 million in 1997 to $53.4 million and $30.5 million for the years ended December 31,in 1998 and 1997, representing 50.2% and 56.9%to $93.5 million in 1999. As a percentage of total revenues, respectively.sales and marketing expenses decreased from 58.0% in 1997 to 55.9% in 1998 and increased to 61.8% in 1999. The significant increase in sales and marketing expenses for the year ended December 31, 1998 was primarily due to increased staffing as we established new domestic and international sales offices and expanded our existing direct sales force and, to a lesser extent, increased commissions to sales representatives as athe result of increased staffing levels in the sales of software licenses andforce, increased commissions earned, increased promotional activities relatingand advertising, increased marketing efforts for Strategy.com and general marketing efforts. In addition, we began a national advertising campaign during the fourth quarter of 1999, which we plan to the announcement of certain product enhancements or releases. We believe that it is critically important to gain market share among high-end customers.continue in 2000. We have invested and will continue to invest heavilysubstantially increase our investment in sales and marketing over the next twelve months in order to create better market 27 awareness of the value-added potential of DSS productsour product suite and to seek to acquire market share. We believe thatIn addition, we intend to invest heavily over the dollar amount of sales and marketing expenses will continuenext twelve months to increase, but are expected to decrease over time as a percentage of total revenues from the levels experienced in 1998.market Strategy.com. Research and Development Expenses. Research and development expenses consist primarily of salaries and benefits of software engineering personnel, payments to contract programmers, depreciation of equipment and expendable equipment purchases.other costs. Research and development expenses wereincreased from $5.0 million in 1997 to $12.1 million and $5.0 million for the years ended December 31,in 1998 and 1997, representing 11.4% and 9.3%to $28.0 million in 1999. As a percentage of total revenues, respectively.research and development expenses increased from 9.6% in 1997 to 12.7% in 1998 and to 18.5% in 1999. The increase in research and development expenses was primarily due to additional hiring ofadditional research and development personnel.personnel to continue development of Strategy.com channels, new products, product releases and e-commerce technology. We intend to substantially increase our investment over the next twelve months to develop sports, traffic and other channels as part of our suite of information channels of our Strategy.com network. In addition, we expect that research and development expenses will continue to increase in dollar amount as we continue to invest in developing new products, applications and product enhancements.enhancements for our existing platform business. In 1997, in accordance with SFASStatement of Financial Accounting Standards ("SFAS") No. 86, "Accounting for the Costs of Computer Equipment to Be Sold, Leased, or Otherwise Marketed," we capitalized research and development costs due to the significant increase in product development activities associated with the version 5.0 release of our DSS software product line. As a result, we capitalized approximately $1.9 million of research and development costs during the year ended December 31, 1997. During the year ended December 31, 1998 in accordance with SFAS No. 86, theand 1999, no costs incurred betweenwere capitalized as the establishment of technological feasibility and general availabilityrelease of our products were not material and therefore such amounts have been expensed rather than capitalized.software had substantially coincided. General and Administrative Expenses. General and administrative expenses include the personnel and other costs of our finance, human resources, information systems, administrative and executive departments.departments as well as outside professional fees. General and 27 administrative expenses were $11.8 million andincreased from $6.6 million for the years ended December 31,in 1997 to $12.7 million in 1998 and 1997, representing 11.1% and 12.2%to $24.4 million in 1999. As a percentage of total revenues, respectively.general and administrative expense were 12.5% in 1997, 13.3% in 1998 and 16.1% in 1999. The increase in the dollar amount of general and administrative expenses was primarily the result of increased staff levels and related costs associated with the growth of our business during these periods. Although we expect that the dollar amount of general and administrative expenses will continue to increase in the foreseeable future, such expenses are not expected to increasesignificantly vary as a percentage of total revenues.revenues in the future. In-process Research and Development. In December 1999, we purchased the intellectual property and other tangible and intangible assets, including the assembled workforce, relating to NCR's Teracube project in exchange for 566,372 shares of Class A common stock, valued at $49.6 million, based on the price of our stock at the closing. We will develop the Teracube assets in concert with its existing proprietary technology to create a business intelligence platform for datawarehouses using NCR's Teradata database. Our preliminary allocation of the $49.6 million purchase price was $2.8 million for in-process research and development and $46.8 million to tangible and intangible assets including core technology, computer equipment, assembled work force and agreements not to compete. We believe the weighted average estimated useful life of such assets, based upon the final allocation, will be less than 5 years and anticipate the final allocation will be completed during the first half of 2000. As a result, we will incur substantially incresased amortization expense in future periods relating to the amortization of these intangible assets. We recorded $341,000 in related amortization expense related to the Teracube project in 1999. In estimating the fair value of the in-process research and development projects acquired, we considered, among other factors, the stage of development of the Teracube research and development projects at the time of the acquisition and projected estimated cash flows from those projects when completed and the percentage of the final products cash flows that is attributed to our core technology and that was already developed by NCR. Associated risks include the inherent difficulties and uncertainties in completing Teracube and, thereby, achieving technological feasibility and risk related to the impact of potential changes in future technology. 28 We intend to incur expenses of approximately $900,000 over the next year in order to complete the project. The project was approximately 85% complete at the time of the acquisition and approximately 30% of the final product's estimated cash in-flows are attributable to the acquired Teracube technology. We used a discount rate of 35% when estimating the net present value of the projected incremental cash flows. Remaining development efforts are focused on completing development of certain sub-products of Teracube that will maximize efficiencies in operation of our business intelligence and e-business products and make it compliant with industry standards. Completion of these projects will be necessary before revenues are produced. We expect to begin to benefit from the purchased in-process research and development by the end of 2000. If these projects are not successfully developed, we may not realize the value assigned to the in-process research and development projects. Deferred Compensation Expense. During the year ended December 31, 1998, we granted approximately 1,877,000 options to purchase 3,753,380 shares of Class A common stock, of which options to purchase approximately 536,0001,071,670 shares of Class A common stock were granted at exercise prices below fair market value. We will amortize approximately $1.3$1.4 million of compensation expense relatingrelated to these options ratably over the five yearfive-year vesting period of these options.period. In addition, we issued 50,000 warrants to purchase Class A Common Stock, which resulted in deferred compensation expense of $0.9 million. For the year ended December 31,1999 and 1998, compensation expense related to the aforementioned optionswas $269,000 and warrants is $0.2 million.$186,000, respectively. We will record additional compensation expense relating to the options to be allocated across the above expense categories, as appropriate, for the years ending December 31, 1999,of $270,000 in each year beginning 2000 2001,through 2002, and $85,000 in 2003, if all of $0.5 million, $0.5 million, $0.5 million, $0.5 million and $0.3 million, respectively.the related options vest. Provision for Income Taxes. In 1999 and 1998, we recorded income tax expense of $1.2 million and $0, respectively. Prior to consummation of the Initial Public Offering,our initial public offering, we had elected to be treated as a Subchapter S corporation for federal and state income tax purposes. Under Subchapter S, our income was allocated and taxable to our individual stockholders rather than to us. Accordingly, no federal or state income taxes have been provided for in the financial statements, prior to consummationJune 1998, when we converted to a C corporation. Deferred Revenue Deferred revenue represents product support and other services fees that are collected in advance, product license and product support and other services fees relating to multiple element software arrangements for which the fair value of each element cannot be established or product license and product support and other services fees relating to arrangements which required implementation related services that are significant to the functionality of features of the Initial Public Offering. Our S corporation statussoftware product, including arrangements with subsequent hosting services. Deferred revenue was terminated shortly prior$71.3 million as of December 31, 1999 compared to consummation$13.0 million as of the Initial Public Offering at which time we became subject to federal and state corporate income taxation as a Subchapter C corporation. As a result, we account for income taxes as a Subchapter C corporation and have adopted SFAS No. 109, "Accounting for Income Taxes." We recorded income tax expense of $3.4 million for the year ended December 31, 1998. The adoptionincrease in deferred revenue is primarily attributable to a few large contracts with customers that involved multiple elements, including software products, product support and other services, hosting services and/or Strategy.com services and for which our revenue recognition policy requires that the revenues be recognized on a percentage of SFAS No. 109 did not have a material impactcompletion basis or recognized over the entire term of the contract or the hosting period, as applicable. We expect to recognize approximately $38.0 million of this deferred revenue in 2000, however, the timing and ultimate recognition of our deferred revenue depends on our operating results. Asperformance of December 31, 1998, our deferred tax assets of approximately $5.8 million consist primarily of net operating loss carryforwards related to foreign operations. We recorded a valuation allowance on a portionvarious service obligations. Because of the netpossibility of customer changes in development schedules, delays in implementation and development efforts and the need to satisfactorily perform product support and other services, deferred tax assets related to foreign net operating losses which in our opinion,revenue as of any particular date may not be realizable. Our effective tax raterepresentative of actual revenue for the period ended December 31, 1998 was approximately 36%. Hadany succeeding period. Liquidity and Capital Resources From inception until our initial public offering, we been a C Corporation throughout 1998, we would have recorded a provision of $3.6 million. COMPARISON OF YEARS ENDED DECEMBER 31, 1997 AND 1996 Revenues. Total revenues increased 136.9% to $53.6 million for the year ended December 31, 1997 from $22.6 million for the year ended December 31, 1996. Product License Revenues. Product license revenues increased 130.6% to $36.6 million for the year ended December 31, 1997 from $15.9 million for the year ended December 31, 1996, representing 68.3% and 70.2% of total revenues, respectively. The significant increase in product license revenues was due to growing market acceptance of our software products and continued expansion of our sales and marketing organization. Product Support Revenues. Product support revenues increased 151.9% to $17.0 million for the year ended December 31, 1997 from $6.7 million for the year ended December 31, 1996, representing 31.7% and 29.8% of total revenues, respectively. The increase in the dollar amount of product support revenues was primarily due to the increase in the number of DSS licenses sold. International Revenues. We recognized $14.3 million and $2.5 million of international revenues for the years ended December 31, 1997 and 1996, representing approximately 26.7% and 11.1% of total revenues, respectively. Costs and Expenses Cost of Product License Revenues. Cost of product license revenues increased to $1.6 million for the year ended December 31, 1997 from $1.0 million for the same period ended December 31, 1996, representing 4.5% and 6.4% of total product license revenues, respectively. The increase in our cost of product licenses was directly attributable to the increase in our product license revenue, coupled with the amortization of capitalized software. The total cost of product 28 license revenues as a percentage of revenues decreased during 1997 from the same period in 1996 due to economies of scale realized by producing larger volumes of product materials and an increasing number of customers reproducing licenses at their sites. Cost of Product Support Revenues. Cost of product support revenues increased to $9.5 million for the year ended December 31, 1997 from $4.2 million for the same period ended December 31, 1996, representing 55.9% and 63.0% of total product support revenues, respectively. The increase in our cost of product support revenues in 1997 was primarily due to the increase in the number of personnel providing consulting, training, and telephone support to customers and to the training and related costs associated with increasing personnel levels. Sales and Marketing Expenses. Sales and marketing expenses increased to $30.5 million for the year ended December 31, 1997 from $13.1 million for the same period ended December 31, 1996, representing 56.9% and 58.0% of total revenues, respectively. The increase in sales and marketing expenses in 1998 was primarily due to increased staffing as we established new international sales offices and expanded our existing direct sales force in addition to increased commissions to sales representatives as a result of increased sales of software licenses and increased promotional activities relating to the announcement of certain product enhancements or releases. Research and Development Expenses. Research and development expenses increased to $5.0 million for the year ended December 31, 1997 from $2.8 million for the same period ended December 31, 1996, representing 9.3% and 12.4% of total revenues, respectively. The increase in research and development expenses was primarily due to additional hiring of research and development personnel. We expect that research and development expenses will continue to increase in dollar amount as we continue to invest in developing new products, applications and product enhancements. In 1996, in accordance with SFAS No. 86, we capitalized research and development costs due to the significant increase in product development activities associated with the version 5.0 release of our DSS software product line. As a result, we capitalized approximately $1.9 million of research and development costs during the year ended December 31, 1997. During the year ended December 31, 1996, in accordance with SFAS No. 86, the costs incurred between the establishment of technological feasibility and general availability of our products were not material and therefore have been expensed rather than capitalized. General and Administrative Expenses. General and administrative expenses increased to $6.6 million for the year ended December 31, 1997 from $3.7 million for the same period ended December 31, 1996, representing 12.2% and 16.6% of total revenues, respectively. The increase in the dollar amount of general and administrative expenses was primarily the result of increased staffing and related costs associated with the growth of our business during these periods. Provision for Income Taxes. Prior to consummation of our Initial Public Offering, we had elected to be treated as a Subchapter S corporation for federal and state income tax purposes. Under Subchapter S, our income was allocated and taxable to our individual stockholders rather than to us. Accordingly, no federal or state income taxes have been provided for in our financial statements for periods prior to consummation of the Initial Public Offering. Our S corporation status terminated shortly prior to consummation of the Initial Public Offering. We are now subject to federal and state corporate income taxation as a Subchapter C corporation. As a result, we have adopted SFAS No. 109, "Accounting for Income Taxes." The adoption of SFAS No. 109 did not have a material impact on our operating results. As of December 31, 1997, our deferred tax assets would have been approximately $3.0 million consisting primarily of net operating loss carryforwards related to foreign operations and differences between tax and book treatment of allowances and reserves. We would have recorded a valuation of $1.8 million primarily due to the lack of consistent earnings in certain foreign operations and the uncertainty as to whether the deferred tax asset related to those foreign operations' net operating losses is realizable. 29 Effects of Inflation We believe that inflation and changing prices over the past three years have not had a significant impact on our net sales and revenues or on income from continuing operations. RECENTLY ISSUED ACCOUNTING STANDARDS During the year ended December 31, 1998, we adopted Statement of Financial Accounting Standards ("SFAS") No. 130, "Reporting Comprehensive Income," which requires additional disclosures with respect to certain changes in assets and liabilities that previously were not required to be reported as results of operations for the period. In addition, we adopted SFAS No. 131, "Disclosures about Segments of an Enterprise and Related Information," which establishes standards for the manner in which public companies report information about operating segments, products and services, geographic areas and major customers in annual and interim financial statements. We do not expect SFAS No. 131 to materially impact our financial statement disclosures. LIQUIDITY AND CAPITAL RESOURCES Since our inception through the date of our Initial Public Offering, we had primarily financed our operations and met our capital expenditure requirements through cash flows from operations and short- and long-term borrowings. WeOn June 16, 1998, we raised $48.1$48.2 million, net of expenses,offering costs, from our Initial Public Offering. As a result, at December 31, 1998initial public offering, and December 31, 1997, we had $27.5 million and $3.5 million, respectively, of cash and cash equivalents. On February 10, 1999, we raised an additional $40.1 million, net of expenses,offering costs, on February 10, 1999 from the salea public offering of 1,585,0003,170,000 shares of Class A Common Stock.common stock. On December 31, 1999 and December 31, 1998, we had $68.4 million and $27.5 million of cash, cash equivalents, and short-term investments, respectively. 29 Cash flows (used in) provided by operations were $(2.5) millionwas $89,000 for 1999 and $5.0cash used in operations was $2.5 million for the years ended December 31, 1998 and 1997, respectively.1998. The decrease in cash provided byused in operations in the year ended December 31,from 1998 to 1999 was primarily dueattributable to an increase in accounts receivable,deferred income and prepaid expenses offset by an increase in accounts payablenet loss. As discussed in the overview, we intend to aggressively pursue financing to allow us to invest significant resources to market, develop and other accrued liabilities. Our investing activitiesoperate Strategy.com. Because of this anticipated ongoing investment, we expect to use significant cash in operations. Cash used cash of $9.3 million and $7.9 million for the years ended December 31, 1998 and 1997, respectively. The principal use of cash in investing activities was $43.2 million and $9.3 million for 1999 and 1998, respectively. The increase in cash used in investing activities from 1998 to 1999 reflected purchases of short-term investments and capital expenditures related to the acquisition of computer and office equipment required to support expansion of our operations.operations and building of infrastructure to support Strategy.com. As of December 31, 1999 we had $12.2 million in commitments for computer software and equipment. Additionally, in November 1999, we signed a three-year master lease agreement to lease up to $40.0 million of computer equipment, of which we leased approximately $17.8 million as of March 30, 2000. The lease bears interest at a rate equal to interest on three-year U.S. treasury notes plus 1.5% to 2.0%. Future draw downs and interest rates under the lease agreement are subject to our credit worthiness. If the lessor deems our credit unworthy, we may not be able to lease additional equipment under the agreement. Our financing activities provided cash of $42.2 million and $35.7 million for 1999 and $4.6 million for the years ended December 31, 1998, and 1997, respectively. The principal source of cash from financing activities during 1999 was from the year ended December 31, 1998 was the Initial Public Offering pursuant tosale of 3,170,000 shares of Class A common stock in which we raised $48.1$40.1 million, net of expenses, which was offset by net principal payments on bank borrowings of $7.8 million. Prior to the Initial Public Offering, our principal source of cash from financing activities was net borrowings from commercial lending institutions. During December 1996,offering costs. In March 1999, we entered into the Business Loan. The Business Loan, as amended in September 1998,a line of credit agreement with a commercial bank which provides for a $5.0$25.0 million unsecured revolving line of credit for general working capital purposes. Borrowings under the Business Loan may not exceed 80% of eligible accounts receivable for the revolving working capital line of credit. The borrowings bear interest at the lender's prime rate or LIBOR plus 1.50% for the revolving line of credit. Borrowings under the Business Loan are collateralized by substantially all of our assets. In July 1998, we repaid all net borrowings under the Business Loan. As of December 31, 1998, no amounts were outstanding under the Business Loan. Subsequent to year end, we signed a commitment letter to expand the Business Loan to a $25.0 million revolving line of credit. Borrowings under the expanded revolving line of credit will bear interest at a variable rate equal to LIBOR plus 1.0% to 1.75%, depending upon the ratio of funded debt to earnings.earnings before interest, taxes, depreciation and amortization. The line of credit agreement includes a 0.2% unused line of credit fee and expires on May 31, 2001. As of December 31, 1999, no amounts were outstanding under the line of credit. The line of credit requires us to comply with certain financial covenants. We currently do not comply with all of the covenants contained in the line of credit agreement, but have received a waiver through April 30, 2000 at which time we expect to restructure the credit facility. If we are not in compliance with all covenants contained in the line of credit agreement, we will not have the right to borrow amounts under the agreement. We declared and paid a $10$10.0 million dividend to our shareholdersstockholders prior to the Initial Public Offering.our initial public offering. The dividend was paid in the form of the Dividend Notesnotes, prior to the termination of our S corporation election, which occurred immediately prior to the consummation of the Initial Public Offering. The Dividend Notes have (i) a term of one year; (ii) bear interest at 5.46%, and (iii) are payable in four equal quarterly installments. The Dividend Notes may be prepaid without penalty at any time at our option. We intend to repay the Dividend Notes from cash flows generated from operations, current available cash and cash equivalents, and, to the extent that other sources are insufficient for this 30 purpose, from the proceeds of the Initial Public Offering.initial public offering. As of December 31, 1998, $5.01999, the entire $10.0 million of the Dividend Notesdividend notes had been repaid. We will require additional external financing through credit facilities, sale of additional equity or other financing facilities to support our planned investment of significant resources to build the Strategy.com personal intelligence network, to continue to grow the MicroStrategy software platform business, and to increase both MicroStrategy and Strategy.com brand awareness. There are no assurances that such financing facilities would be available on acceptable terms; however, we believe that the proceeds generated by the sale of Class A Common Stock offered by us in our Initial Public Offering,existing cash and our Secondary Offering, the available borrowings under the Business Loan and the cash generated internally by operations will satisfymeet our working capital requirements for at least the foreseeable future. RISK FACTORS Management's Discussionnext 12 months with more modest growth in Strategy.com and AnalysisMicroStrategy and minimal brand awareness expenditures. In December 1999, we received approximately 824,000 shares (adjusted for a two-for-one stock split) of Exchange Applications, valued at $21.5 million in consideration for the sale of MicroStrategy software, technical support and consulting services. Subsequent to year end, we sold approximately 412,000 of these shares at an average price of approximately $41.71 per share. 30 Recent Accounting Pronouncements In December 1999, the SEC released Staff Accounting Bulletin ("SAB") No. 101, "Revenue Recognition in Financial ConditionStatements," which provides guidance on the recognition, presentation and Resultsdisclosure of Operations containsrevenue in financial statements filed with the SEC. Subsequently, the SEC released SAB 101A, which delayed the implementation date of SAB 101 for registrants with fiscal years that begin between December 16, 1999 and March 15, 2000. We are required to be in conformity with the provisions of SAB 101, as amended by SAB 101A, no later than April 1, 2000 and do not expect a numbermaterial effect on our financial position, results of forward-lookingoperations or cash flows as a result of SAB 101. In June 1999, the Financial Accounting Standards Board issued SFAS No. 137, which delays the effective date of SFAS No. 133, ''Accounting for Derivative Instruments and Hedging Activities,'' which will be effective for our fiscal year 2001. This statement establishes accounting and reporting standards requiring that every derivative instrument, including certain derivative instruments embedded in other contracts, be recorded in the balance sheet as either an asset or liability measured at its fair value. The statement also requires that changes in the derivative's fair value be recognized in earnings unless specific hedge accounting criteria are met. We believe the adoption of SFAS Nos. 133 and 137 will not have a material effect on our financial statements. These statements are based on current expectations and actual results could differ significantly. Among theRisk Factors The following important factors, thatamong others, could cause actual results to differ materially from those contained in forward-looking statements made in this Annual Report on Form 10-K or presented elsewhere by management from time to time. The risks and uncertainties described below are not the following: Limited Operating History; Uncertaintyonly ones facing our company. Additional risks and uncertainties not presently known to us or that we currently deem immaterial may also impair our business operations. If any of Future Operating Results We began shipping DSS Agent, the first productevents described in the following risks actually occur, our current product family, in 1994, and we introduced manybusiness, financial condition or results of operations could be materially adversely affected. In such case, the trading price of our other products in 1995.Class A common stock could decline and you may lose all or part of your investment. Our limited operating history makes predicting futurequarterly operating results, difficult, if not impossible. In addition, we had net lossesrevenues and losses from operations in 1996 and 1994 and were only marginally profitable in 1997 and 1995. Althoughexpenses may fluctuate significantly, which could have an adverse effect on the market price of our revenues have grown in recent periods, we cannot be certain that we will sustain or increase our revenues or improve our operating results in the future. Quarterly Operating Results May Fluctuate Significantlystock For a number of reasons, including those described below, our operating results, revenues and expenses may vary significantly from quarter to quarter. These fluctuations could have an adverse effect on the market price of our Class A common stock. Fluctuations in Quarterly Operating Results. Our quarterly operating results may fluctuate as a result of: . the size, timing and timingexecution of significant orders;orders and shipments; . the mix of products and services of customer orders, which can affect whether we recognize revenue upon the signing and delivery of our software products or whether revenue must be recognized as work progresses or over the entire contract period; . the timing of new product announcements; . changes in our pricing policies or those of our competitors; . market acceptance of decision supportbusiness intelligence software generally and of new and enhanced versions of our products in particular; 31 . the length of our sales cycles; . changes in our operating expenses; . personnel changes; . our success in expanding our direct sales force and adding to our indirect distribution channels; . the pace and success of our international expansion; . delays or deferrals of customer implementation; and . changes in foreign currency exchange rates. Fluctuations in Revenues. In the past, we have typically recognized much of the revenue for any quarter in the last two to four weeks of that quarter. As a result, even minor delays in booking orders near the end of a quarter can adversely affect that quarter's revenues, particularly when large orders are involved. 31 Because we ship most of our software products shortly after they are ordered, we have almost no order backlog. Accordingly, product license revenues for any quarter depend largely on orders booked and shipped in that quarter. Product license revenues also fluctuate because the market for our products is evolving rapidly and because sales cycles, which may last many months, vary widely from customer to customer. Sales cycles are affected by many factors over which we have little or no control, including: . customers' budgetary constraints; . the timing of budget cycles; . concerns about the introduction of new products by us or our competitors;rates; and . potential downturns in the economy, which may reduce demand for management information systems. Product support revenues depend largely on maintenance revenues from existing customers and will vary with those customers' maintenance needs. Seasonalseasonal factors may also affect our revenues. For example, thesuch as a lower pace of new sales tends to slow in the summer. Limited Ability to Adjust Expenses. Because we plan to expand our business, we expect our operating costs and expenses to increase substantially. Operating costs and expensesIn particular, during 2000 we expect to increase include thosesignificantly the costs associated with marketing, developing and operating our Strategy.com network and with expanding our technical support, research and development and sales and marketing organizations. We also expect to devote substantial resources to expanding our indirect sales channels and international operations. We base our operating expense budgets on expected revenue trends. WeIn the short term we may not be able to reduce the actual operating costs and expenses associated with our expansion (or even the rate at which those operating costs and expenses grow) in the short term even if expected revenue trends match our actual revenues. As a result, variations in the timing and amounts of revenue could materially adversely affect our quarterly operating results.expansion. Based on the above factors, we believe that quarter-to-quarter comparisons of our operating results are not a good indication of our future performance. It is likelypossible that in one or more future quarters, our operating results may be below the expectations of public market analysts and investors. In that event, the trading price of our Class A Common Stockcommon stock may fall. Sales May Be DelayedWe have recently introduced Strategy.com and it is uncertain whether it will achieve widespread acceptance We have implemented the Finance Channel of our Strategy.com network, and our weather and news channels have been introduced on a test basis. We plan on introducing sports and traffic channels as part of our suite of information channels, but they are still in development. While we expect to implement these channels on a commercial basis by the end of 2000, we may encounter delays or Lost Duedifficulties in this commercial introduction. We expect that a portion of our future revenue will depend on fees from subscribers for the use of the Strategy.com network service, from products and services offered through this network, and from royalties from affiliates who bundle our Strategy.com network with their own product and service offerings. We have not, to Long Salesdate, generated any revenue from our Strategy.com network and Implementation Cyclesmay not be able to do so in the future. If this service, or the products and services offered through it, fail to achieve widespread customer acceptance, our business, operating results and financial condition may be materially adversely affected. In addition, revenue from Strategy.com would be adversely affected if our affiliates do not perceive that the integration of our Strategy.com network with their product and service offerings will increase demand for Our Productstheir products and services or will otherwise be able to generate a sufficient return on their investment in the use of our network. We intend to make significant expenditures in developing our Strategy.com network, which will result in us incurring operating losses We plan to substantially increase the amounts we will expend on our Strategy.com network compared to the expenses we have incurred to date. We intend to substantially increase our investment in Strategy.com over the next twelve months to market, develop and operate Strategy.com. We therefore expect operating losses to 32 increase in 2000. We also intend to continue making significant investments in Strategy.com after 2000 and therefore believe we will continue to be unprofitable for the foreseeable future. We may lose sales, or sales may be delayed, due to the long sales and implementation cycles for our products, which would reduce our revenues To date, our customers have typically invested substantial time, money and other resources and involved many people in the decision to license our software products. As a result, we may wait nine months or more after the first contact with a customer for customersthat customer to place ordersan order while they seek internal approval for among other things, the necessary capital expenditures.purchase of our products. During this long sales cycle, certain events may occur that affect the size or timing of the order or even cause it to be canceled. For example, our competitors may introduce new products, or the customer's own budget and purchasing priorities may change. It is also possible that our customers will divert technology expenditures in 1999 to fund Year 2000 compliance plans. See "Year 2000 Issues; Potential Impact on Customers." Even after an order is placed, the time it takes to deploy our products (the implementation cycle) varies widely from one customer to the next. The implementation cycleImplementing our product can sometimes last several months, depending on the customer's data warehousing and other requirements,needs and may begin only with a pilot program. It may be difficult to deploy our products if the customer has complicated deployment requirements, which typically involve integrating databases, hardware and software from different vendors. If a customer hires a third party to deploy our products, we cannot be sure that our products will be deployed successfully. TheseOur employees, investors, customers, vendors and other events affectinglenders may react adversely to the salesrevision of our 1999, 1998 and implementation cycles for1997 revenues and operating results Our future success depends in large part on the support of our products could materiallykey employees, investors, customers, vendors and lenders, who may react adversely affectto the revision of our 1999, 1998 and 1997 revenues and operating results. The revision of our 1999, 1998 and 1997 revenues and operating results has resulted in substantial amounts of negative publicity about us. We may not be able to retain key employees and customers if they lose confidence in us, and our vendors and lenders may reexamine their willingness to do business with us. In addition, investors may lose confidence which may cause the trading price of our Class A common stock to decrease. If we lose the services of our key employees or are unable to retain and attract our existing and new customers, vendors and lenders, our business, operating results and financial condition could be materially and adversely affected. Our recognition of deferred revenue is subject to future performance obligations and may not be representative of actual revenues for succeeding periods Our deferred revenue was $71.3 million as of December 31, 1999. The timing and ultimate recognition of our deferred revenue depends on our performance of various service obligations. Because of the possibility of customer changes in development schedules, delays in implementation and development efforts and the need to satisfactorily perform product support services, deferred revenue at any particular date may not be representative of actual revenue for any succeeding period. We may need additional financing which could be difficult to obtain We intend to grow our business rapidly, including investing substantial amounts in our Strategy.com business and expect to incur operating losses for the foreseeable future. Therefore, we may require significant external financing in the future. Obtaining additional financing will be subject to a number of factors, including: . market conditions; . our operating performance; and 33 . investor sentiment. These factors may make the timing, amount, terms and conditions of additional financing unattractive to us. If we are unable to raise capital to fund our growth, our business, financial condition and results of operations would be materially and adversely affected. We face litigation that could have a material adverse effect on our business, financial condition and results of operations We and some of our directors and executive officers are named as defendants in a number of private securities litigation matters. Although we intend to defend these actions vigorously, no assurance can be given as to the outcomes. It is possible that we may be required to pay substantial damages or settlement costs which could have a material adverse effect on our financial condition. Increased Competition May Leadcondition or results of operation. In addition, the SEC has issued a formal order of private investigation in connection with matters relating to Lower Prices, Reduced Gross Marginsour restatement of our financial results. The SEC has requested that we provide the them with certain documents concerning the revision of our financial results and Lossfinancial reporting documents. We are cooperating with the SEC in connection with this investigation. Regardless of Market Sharethe outcome of any of these actions, it is likely that we will incur substantial defense costs and that such actions will cause a diversion of management time and attention. We expect that our ability to borrow money under our existing credit facilities will require waivers by our lenders or amendments to those facilities Our credit facilities require that we comply with a number of financial covenants. Although we have not borrowed any amounts under our $25.0 million unsecured line of credit, we do not currently comply with all of the covenants contained in the line of credit agreement; however, we have received a waiver from the lender through April 30, 2000 at which time we expect to restructure the credit facility. If we are in violation of any financial covenants, we will not have the ability to borrow amounts under this facility. In addition, we signed a three-year master lease agreement to lease up to $40.0 million of computer equipment, of which we have leased approximately $17.8 million as of March 30, 2000. Future draw downs and interest rates under the lease agreement are subject to our credit worthiness. If the lessor deems our credit unworthy, we may not be able to lease additional equipment under the agreement. We face intense competition, which may lead to lower prices for our products, reduced gross margins, loss of market share and reduced revenue The markets for decision supporte-business, e-commerce, customer relationship management, portals, business intelligence and Internet-based and wireless-based information servicesnetworks are intensely competitive and subject to rapidly changing technology. In addition, many of our competitors in these markets are offering, (oror may soon offer)offer, products and services that may compete with our information analysisproducts and broadcasting products. 32 our Strategy.com network. Our most direct competitors in the markets for decision support and Internet- based information services provide: . decision support software; . pushe-business products; . browsers with webcasting functionality;customer relationship management products; . electronice-commerce transaction systems; . business intelligence products; 34 . Internet and Internet commerce systems;wireless information networks and portals; . vertical Internet portals and information systems;networks; and . wireless communications products; . online services; and . event-driven technology.wireless access protocol enabled products. Each of these products or services ismarket segments are discussed more fully below. Decision SupportE-business Infrastructure Software. In the decision supporte-business infrastructure market, weBroadVision, E.piphany, Vignette, Net Perceptions, Broadbase, Art Technology Group, Engage Technologies, Doubleclick and Personify all provide products that compete directly or indirectly with vendorsour software platform. Many of relational online analytical processing software, such as Information Advantage, Inc.these companies provide alternatives to our technology for adding intelligence and Platinum Technology Incorporated; vendors of desktop online analytical processing, or OLAP, software, such as Business Objects S.A. and Cognos Incorporated; and vendors of multidimensional OLAP software, such as Oracle Corporation, Hyperion Solutions Corporation (which has entered into a strategic relationship with International Business Machines Corporation), Seagate Software, Inc. and SAS Institute Incorporated. We expect continued growth and competition in this market. In addition, new competitors may emerge. Microsoft Corporation, forpersonalization to e-commerce applications. For example, has indicated that it will introduce certain products in 1999 that may compete with ours. Push Products. Our competitors in the push product market, including PointCast Incorporated, Marimba, Inc. and BackWeb Technologies Inc., offer technologies that deliver information over the Internet to recipients via Web browsers and proprietary interfaces. Push product vendors mostly deliver text-basedcustomer information, such as newspast purchases, clickstream data and sports, but often include some number-based information,stated preferences, can be used to create a personalized e-commerce experience that targets customers with offers and interactions to which they are more likely to respond. Customer Relationship Management Products. Companies that deliver customer relationship management products alone or in conjunction with e-commerce applications, such as stock price updates. Marimba is expanding its services to include the delivery of informationBroadVision, E.piphany, Vignette, and analysis from relational data sources, which could provide usSiebel, compete with increased competition in this market. Browsers with Webcasting Functionality. Web browsers with channels or the ability to webcast, such as Microsoft Internet Explorer or Netscape Navigator, provide an infrastructure for automatically updating information on a recipient's computer. This infrastructure is a competitive alternative to our DSS Broadcaster product line (although we use the same infrastructure to enhance our DSS Web product line). Electronic and Internet Commerceintelligent e-business products. E-Commerce Transaction Systems. Products and turn-key solutions for electronic commerce, Internet commerce and electronic business,that support e-commerce transactions, such as those provided by Microsoft, IBM, America Online's Netscape division, BroadVision, Open Market, Inc., USWeb/CKS Corp., Viant CorporationInterWorld, and Sun Microsystems, Inc., can beOracle could provide competition for us. These products have the potential to extend their capabilities to use customer information as the basis for generating targeted, personalized product offers, which would compete with our e-business products. Business Intelligence Products. In the business intelligence market, we compete with providers of software used to provide Internet-basedenable businesses to analyze and optimize their operations. In the enterprise category, which is generally focused on large deployments, Information Advantage, which was recently acquired by Sterling Software, competes with us. In the desktop analysis and reporting category, we face competition from companies such as Business Objects, Cognos, and Brio Technology. A third category includes products from companies such as Oracle, Microsoft, and IBM that are generally bundled with or designed to work with their own relational databases. Web Portals and Information Networks. Web portals and information services. Tonetworks, such as Microsoft Network, Yahoo, Lycos, Excite, America Online and InfoSpace.com, offer an array of information that is similar to information provided by Strategy.com. Strategy.com seeks to differentiate itself by: . providing a greater level of personalization; . allowing users to receive the extentprecise information they can be usedwant across the broadest range of information delivery devices including through email, wireless phone, pager, wireless access protocol enabled products, fax, personal digital assistants and the telephone; and . partnering with financial institutions, device manufacturers, Internet companies, communication carriers, media companies and wireless companies, to deliverembed Strategy.com information services as an ingredient in their own offerings. One or more of these companies, however, could expand their offerings and analysis from relational database management systems,reduce our differentiation in these products will compete with ours.three areas. 35 Vertical Internet Portals and Information Systems. MicrosoftNetworks. Expedia, Weather.com, CNBC.com, ABC.com, ESPN.com, Microsoft Investor, StockBoss, Microsoft CarPoint, Mercury Mail, TechWeb, ESavers (US Airways, Inc.), C.O.O.L. (Continental Airlines, Inc.),InfoBeat, Internet Travel Network and others have developed custom applications and products to commercialize, analyze and deliver specific information over the Internet. These systems are usually tailored to one application, such as delivering stock prices, and cannot easily be used for others, such as delivering airfares. However, they pose a competitive risk because, as a group,providing news, sports or weather, but in the aggregate, they offer applications similar to some that have been developed using our products. 33 those provided by Strategy.com. Any one of these companies could expand their offerings to more closely compete with Strategy.com. Wireless Communications and Wireless Access Protocol Enabled Products. Wireless communications and messaging providers, such as AT&T, Corp.,Sprint, MCI WorldCom, Nextel Communications, Sprint Corporation, MCI WorldCom, Inc., Iridium LLC,British Telecom, Deutsche Telekom, PageNet, Inc.Nokia, Ericsson, Aether Systems, 3COM and SkyTel Corp.,Palm offer a variety of alpha-enabled mobile phones and pagers. It is possible that thesewireless devices over which Strategy.com delivers information. These companies will someday offer custom-developedmay develop in-house information services or partner with other companies to their customersdeliver information that will compete with applications using our products and services. Online Service Providers. Online service providers include America Online, Inc., Microsoft's Microsoft Network, Prodigy, Inc., @Home Corporation and WebTV Networks, Inc. (acquiredis competitive to that offered by Microsoft). These companies provide text-based information over the Internet and on proprietary online services. They could develop applications that compete with the functionality of our products. Event-Driven Technology. Providers of event notification systems include TIBCO Finance Technology Inc., which sells a product that monitors stock tickers and notifies subscribers when preset thresholds are crossed; Clarify Inc., which handles loan applications with a financial system developed by SAP AG; BEA Systems, Inc., which provides middleware; and Vitria Technology Inc., which provides event-based workflow software. The technology resulting from these systems has overlapped with our technology in the past and may do so in the future. We believe that we set ourselves apart from the competition by offering comprehensive support for all significant relational database management system platforms. If a single competing vendor gains a large share of the relational database management system market, we may find it more difficult to differentiate our products. This may materially adversely affect our business, operating results and financial condition.Strategy.com. Many of our competitors have longer operating histories, significantly greater financial, technical, marketing or other resources, and greater name recognition than we do. In addition, many of our competitors have strong relationships with current and potential customers and extensive knowledge of the data warehousee-business industry. As a result, they may be able to respond more quickly to new or emerging technologies and changes in customer requirements or to devote greater resources to the development, promotion and sale of their products than we can. Increased competition may lead to price cuts, reduced gross margins and loss of market share. We cannot be sure that we will be able to compete successfully against current and future competitors or that the competitive pressures we face will not materially adverselyhave a material adverse affect on our business, operating results and financial condition. Current and future competitors may also make strategic acquisitions or establish cooperative relationships among themselves or with others. By doing so, they may increase their ability to meet the needs of our potential customers. Our current or futureprospective indirect channel partners may establish cooperative relationships with our current or future competitors. SuchThese relationships may limit our ability to sell our products through certainspecific distribution channels. Accordingly, it is possible that new competitors or alliances among current and future competitors may emerge and rapidly gain significant market share. These developments could have a material adverse effect on our margins and onharm our ability to obtain maintenance revenues for new and existing product licenses on favorable terms. Continued Growth Will Increase DemandsOur business is expanding, and our failure to manage this expansion effectively, as well as the strain on Resources All areas of our operations areresources, could have a material adverse effect on our business, operating results and financial condition We have been expanding rapidly and we expect this expansion to continue. Thecontinue expanding our operations. Our total number of our employees grewhas grown from 59 on January 1, 1995December 31, 1994 to 9071,662 on December 31, 1998,1999 and we expect ourthe number of employees to continue to increase. We have placed significant demands on our administrative, operational, financial and personnel resources and expect to continue doing so. In particular, we expect the current and planned growth of our international operations to lead to increased financial and administrative demands. ExpandedFor example, expanded facilities will complicate operations, managing relationships with new foreign partners will mean additional administrative burdens, and managing foreign currency risks will require expanded treasury functions. We may also need to greatly expand our support organization to further develop our indirect distribution channels in differentnew and broaderexpanded markets and to accommodate growth in our installed customer base. Failure to effectively manage our expansion effectively could have a material adverse effect on our business, operating results and financial condition. NeedIn addition, the development of our Strategy.com network could divert the time and attention of our senior management from our other business. Michael J. Saylor, our chairman, president and chief executive officer, currently is responsible for the strategic planning and direction of both our MicroStrategy software platform 36 and Strategy.com network businesses. If Mr. Saylor does not effectively manage his time and attention between our businesses, it could materially adversely affect our business, operating results and financial condition. If we are unable to Recruit Additional Skilled Personnel; Dependence on Key Personnelrecruit or retain skilled personnel, or if we lose the services of any of our key management personnel, our business, operating results and financial condition would be materially adversely affected Our future success depends on our continuing ability to attract, train, assimilate and retain highly qualifiedskilled personnel. Competition for these personnelemployees is intense. We may not be able to retain our current key employees or attract, train, assimilate or retain other highly qualifiedskilled personnel in the future. Our future success also depends in large part on the continued service of key management personnel, particularly Michael J. Saylor, our Presidentchairman, president and Chief Executive 34 Officer,chief executive officer, and Sanju K. Bansal, our Executive Vice Presidentexecutive vice president and Chief Operating Officer. Losingchief operating officer. If we lose the services of one or moreboth of these individuals or other key personnel, could materially adversely affector if we are unable to attract, train, assimilate and retain the highly skilled personnel we need, our business, operating results and financial condition. Dependencecondition could be materially adversely affected. Our inability to develop and release product enhancements and new products to respond to rapid technological change in a timely and cost-effective manner would have a material adverse effect on New Versions, New Productsour business, operating results and Rapid Technological Changefinancial condition The market for our products is characterized by rapid technological change, frequent new product introductions and enhancements, uncertain product life cycles, changing customer demands and evolving industry standards. The introduction of products embodying new technologies and the emergence of new industry standards can quickly make existing products obsolete and unmarketable. The emergence of new standards in related fields may also adversely affect existing products. This could happen, for example, if new Web protocols emerged that were incompatible with deployment of our DSS applications over the Web. Although our DSS solutions allow the core database component to reside on nearly all enterprise server hardware and operating system combinations (Mainframe, AS/400, Unix, Windows NT and Windows), our application server component runs at present only on the Windows NT operating system. Therefore, our ability to increase sales may depend on the continued acceptance of the Windows NT operating system. We cannot market our current DSS applications to potential customers who use Unix operating systems as their application server. We would have to invest substantial resources to develop a Unix product, and we cannot be sure that we could introduce such a product on a timely or cost effective basis, if at all. We believe that our future success depends largely on three factors: . our ability to continue to support a number of popular operating systems and databases; . our ability to maintain and improve our current product line; and . our ability to timelyrapidly develop new products that achieve market acceptance, maintain technological competitiveness and meet an expanding range of customer requirements. DSSBusiness intelligence applications however, are inherently complex, and it can take a long time to develop and test major new products and product enhancements. In addition, customers may delay their purchasing decisions because they anticipate that new or enhanced versions of our products will soon become available. Moreover, only a few of our customers to date have deployed our products in environments that involve terabytes of data and thousands of active users. As deployment in these complex environments becomes more widespread, unexpected delays or other difficulties may arise. As a result, lengthy delays in the general availability of new releases or significant problems in installing or implementing new releases could arise that will have a material adverse effect on our business, operating results and financial condition. We cannot be sure that we will succeed in developing and marketing, on a timely and cost effectivecost-effective basis, product enhancements or new products that respond to technological change, evolving industry standardsintroductions of new competitive products or customer requirements. Norrequirements, nor can we be sure that we will not have difficulties that could delay or prevent the successful development, introduction or marketing of these enhancements. Finally, we cannot be sure that our new products and product enhancements will achieve market acceptance. Government Regulation and Other Legal Uncertainties We are not directly regulated by any governmental agency, although we are subject to the laws that generally apply to businesses. Certain U.S. and foreign laws restricting the useThe emergence of consumers' personal informationnew industry standards may also apply to us. Due to increasing use of the Internet and the dramatically increased access to personal information made possible by technologies like ours, laws and regulations may be adopted in the U.S. and abroad to limit access to personal information over the Internet and other public data networks in ways that adversely affect our business.ability to market our existing products The European Union Directiveemergence of new industry standards in related fields may adversely affect the demand for our existing products. This could happen, for example, if new web standards and technologies emerged that were incompatible with customer deployments of our MicroStrategy applications. Although the core database component of our business intelligence solutions is compatible with nearly all enterprise server hardware and operating system combinations, such as OS/390, AS/400, Unix and Windows, our application server component runs only on Data Protection,the Windows operating system. Therefore, our ability to increase sales currently depends on the continued acceptance of the Windows operating system. We cannot market our current business intelligence applications to potential customers who use Unix operating systems as their application server. We 37 would have to invest substantial resources to develop a comprehensive administrativeUnix product and regulatory program controlling many aspectswe cannot be sure that we could introduce such a product on a timely or cost effective basis, if at all. The legal environment regarding collection and use of personal data collectioninformation is uncertain and distribution, was required to be implemented by its member nations in October 1998. This Directive limits the ability of companies to collect, storenew laws or government regulations could have a material adverse effect on our business, operating results and exchange personal data with other entities. In response to consumer pressures, the U.S. Congress and various state legislatures are considering legislation that would apply to us in areas such as privacy protection. It is possible thatfinancial condition Although some or all of this legislation may become law. Although existing laws govern such issues asthe collection and use of personal privacy overinformation obtained through the Internet or other public data networks, it is unclear whether they apply to us.us and our products. Most of these laws were adopted before the widespread use and commercialization of the Internet and other public data networks. As a result, thesethe laws do not address the unique issues presented by these media. AnyDue to increasing use of the Internet and the dramatically increased access to personal information made possible by technologies like ours, the U.S. federal and various state and foreign governments have recently proposed limitations on the collection and use of personal information of users of the Internet and other public data networks. Although we attempt to obtain permission from users prior to collecting or processing their personal data, new lawlaws or regulationregulations governing personal privacy may change the ways in which we and our customers and affiliates may gather this personal information. There may be significant costs and delays involved with adapting our products to any change in regulations. Our business, and in particular our Strategy.com network, depends upon our receiving detailed personal information about subscribers in order to provide them with the services they select. Privacy concerns may cause some potential subscribers to forego subscribing to our service. If new laws or any expanded governmental enforcementregulations prohibit us from using information in the ways that we currently do, or if users opt out of existing regulations may limitmaking their personal preferences and information available to us and our growth or increaseaffiliates, the utility of our legal exposure,products will decrease, which could have a material adverse effect on our business, operating results and financial condition. If personal information is misused by us, our customers or our network affiliates, our legal liability may be increased and our growth may be limited. The Federal Trade Commission has recently launched investigations of the data collection practices of various Internet companies. In addition, numerous individuals and privacy groups have filed lawsuits or administrative complaints against other companies asserting that they were harmed by the misuse of their personal information. If comparable legal proceedings were commenced against us, regardless of the merits of the claim, we could be required to spend significant amounts on legal defense and our senior management's time and attention could be diverted from our business. In addition, demand for our products could be reduced if companies are not permitted to use clickstream data derived from their web sites. This could materially and adversely affect our business, financial condition and results of operations. 35In addition, in Europe, the European Union Directive on Data Protection, a comprehensive administrative and regulatory program, currently limits the ability of companies to collect, store and exchange personal data with other entities. Because the U.S. may not currently provide a level of data protection sufficient to meet the guidelines under the European Union Directive, U.S. companies could be prohibited from obtaining personal data from or exchanging such data with companies in Europe. Our business may suffer if either the Internet infrastructure or the wireless communication infrastructure is unable to effectively support the growth in demand placed upon it Our Strategy.com network and our other products depend increasingly upon the Internet infrastructure and wireless communications infrastructures to collect information and deliver information to customers. We cannot assure you that either of these infrastructures will continue to effectively support the capacity, speed and 38 Dependence on Growthsecurity demands placed upon them as they continue to experience increased numbers of Marketusers, frequency of use and increased requirements for Decision Support Software Alldata transmission by users. Even if the necessary infrastructure or technologies are developed, we may incur considerable costs to adapt our solutions accordingly. Furthermore, the Internet has experienced a variety of outages and other delays due to damage to portions of its infrastructure or attacks by hackers. These outages and delays could impact the web sites using our products or hosting our Strategy.com network and could materially affect our business, operating results and financial condition. If the market for business intelligence software fails to grow as we expect, or if businesses fail to adopt our products, our business, operating results and financial condition would be materially adversely affected Nearly all of our revenues to date have come from sales of decision supportbusiness intelligence software and related maintenance,technical support, consulting and trainingeducation services. We expect these sales to account for substantially alla large portion of our revenues for the foreseeable future. Although demand for decision supportbusiness intelligence software has grown in recent years, the market for decision supportbusiness intelligence software applications is still emerging. Resistance from consumer and privacy groups to increased commercial collection and use of data on spending patterns and other personal behavior may impair the further growth of this market, as may other developments. We cannot be sure that this market will continue to grow or, that, even if it does grow, that businesses will adopt our solutions. We have spent, and intend to keep spending, considerable resources to educate potential customers about decision supportbusiness intelligence software generallyin general and our solutions in particular. However, we cannot be sure that these expenditures will help our products achieve any additional market acceptance. If the market fails to grow or grows more slowly than we currently expect, our business, operating results and financial condition would be materially adversely affected. ControlBecause of the rights of our two classes of common stock, and because we are controlled by Existing Stockholders; Anti-Takeover Effectour existing stockholders, these stockholders could transfer control of Two Classes of Common StockMicroStrategy to a third party without anyone else's approval or prevent a third party from acquiring MicroStrategy We have two classes of common stock: Class A Common Stockcommon stock and Class B Common Stock.common stock. Holders of our Class A Common Stockcommon stock generally have the same rights as holders of our Class B Common Stock,common stock, except that holders of Class A Common Stockcommon stock have one vote per share while holders of Class B Common Stockcommon stock have ten votes per share. Following the February 10, 1999 offering,As of March 1, 2000, holders of our Class B Common Stock will owncommon stock owned or control 30,167,614controlled 55,466,929 shares of Class B Common Stock,common stock, or 97.7%95.9% of ourthe total voting power. Michael J. Saylor, our Chairman, Presidentchairman, president and Chief Executive Officer, through his sole ownership and control of Alcantara LLC, will control 22,424,662chief executive officer, controlled 43,549,324 shares of Class B Common Stock and 50,000 sharescommon stock, or 75.3% of Class A Common Stock, or 72.6%the total voting power, as of our voting power.March 1, 2000. Accordingly, Mr. Saylor will beis able to control MicroStrategy through his ability to determine the outcome of elections of our directors, amend our Certificatecertificate of Incorporationincorporation and Bylawsbylaws and take certain other actions requiring the vote or consent of stockholders, including mergers, going private transactions and other extraordinary transactions and their terms. Our Certificatecertificate of Incorporationincorporation allows holders of Class B Common Stock (almostcommon stock, almost all of whom are employees of our company or related parties)parties, to transfer shares of Class B Common Stock to Class A Common Stock,common stock, subject to the approval of a majority of the holders of outstanding Class B Common Stock.common stock. Mr. Saylor or a group of stockholders possessing a majority of the outstanding Class B Common Stockcommon stock could, without seeking anyone else's approval, transfer voting control of MicroStrategy to a third party. Such a transfer of control could have a material adverse effect on our business, prospectsoperating results and financial condition. Mr. Saylor will also be able to prevent a change of control of MicroStrategy, regardless of whether holders of Class A Common Stockcommon stock might otherwise receive a premium for their shares over the then-current market price. RelianceWe rely on Channel Partnersour strategic channel partners and if we are unable to develop or maintain successful relationships with them, our business, operating results and financial condition will suffer 39 In addition to our direct sales force, we rely on strategic channel partners, such as original equipment manufacturers, system integrators and value-added resellers, to license and support our products in the United States and internationally. In particular, for the years ended December 31, 1999, 1998, 1997 and 1997,1996, channel partners accounted for, directly or indirectly, for 35.0%approximately 39.2%, 33.6%, 27.0% and 27.5%9.0% of our total revenues, respectively. Our channel partners generally offer customers the products of several different companies, including some products that compete with ours. WeAlthough we believe that direct sales will continue to account for a majority of product license revenues, we intend to expand our relationships with strategic partners and to increase the proportionlevel of indirect sales activities through our customers licensed through thesestrategic channel partners. However, there can be no assurance that our efforts to continue to expand indirect channels. We are currently investing, and intend to increasingly invest, significant resources to develop these channels. If these efforts do not generate significant license revenues, our operating results couldsales in this manner will be adversely affected.successful. We cannot be sure that we will attract strategic partners who will market our products effectively and who will be qualified to provide timely and cost- effective customer support and service. Our ability to achieve revenue growth in the future will depend in part on our success in recruitingdeveloping and maintaining successful relationships with those strategic partners. Risks AssociatedIf we are unable to develop or maintain our relationships with Intellectual Propertythese strategic partners, our business, operating results and financial condition will suffer. We rely on our network affiliates to market our Strategy.com network to their customers and if we are unable to enter into arrangements with a sufficient number of affiliates, or if our affiliates are unable to interest their customers in our services, our business will suffer We rely on our network affiliates to market our Strategy.com network to their customers. We cannot be sure that we will attract affiliates who will market our services effectively. Our ability to achieve revenue growth in the future will depend in part on our success in recruiting and maintaining successful relationships with affiliates. If we are unable to recruit affiliates or maintain our relationships with them, our business, operating results and financial condition will suffer. Third party providers of information and services for our Strategy.com network may fail to provide us such information and services or may also provide such information and services to our competitors We rely on third parties to provide information and services for our Strategy.com network. For example, we rely on Ameritrade to provide users of our Strategy.com network with stock quote information and expect to rely upon a third party to execute trades in securities when this capability is added to our network. If one or more of these providers were to stop working with us, we would have to rely on other parties to provide the information and services we need. We cannot predict whether other parties would be willing to do so on reasonable terms. Furthermore, we do not have long-term agreements with our providers of information and services and we cannot restrict them from providing similar information and services to our competitors. As a result, our competitors may be able to duplicate some of the information and services that we provide and may, therefore, find it easier to enter the market for personal intelligence and compete with us. We rely upon our network affiliates to deliver services we offer through our Strategy.com network and if they have difficulty in doing so, we could be exposed to liability and our reputation could suffer We depend upon our affiliates to deliver services to subscribers of our Strategy.com network. If our affiliates fail to deliver reliable services, we could face liability claims from our subscribers and our reputation could be damaged. In addition, we will be dependent on the performance of the systems deployed and maintained by these parties, whom we will not control. We expect to include contractual provisions limiting our liability to the subscriber for failures and delays, but we cannot be sure that these limits will be enforceable or will be sufficient to shield us from liability. We will seek to obtain liability insurance to cover problems of this sort, but we cannot guarantee that insurance will be available or that the amounts of our coverage will be sufficient to cover all potential claims. Our network affiliates will rely on us to maintain the infrastructure of the Strategy.com network and any problems with that infrastructure could expose us to liability from our affiliates and their customers 40 Our network affiliates depend on us to maintain the software and hardware infrastructure of our Strategy.com network. If this infrastructure fails or our affiliates or their customers otherwise experience difficulties or delays in accessing the network, we could face liability claims from them. We expect to include contractual provisions limiting our liability to our affiliates for system failures and delays, but we cannot be sure that these limits will be enforceable or will be sufficient to shield us from liability. We will seek to obtain liability insurance to cover problems of this sort, but we cannot guarantee that insurance will be available or that the amounts of our coverage will be sufficient to cover all potential claims. We are vulnerable to system failures which could cause interruptions or disruptions in our service The hardware infrastructure on which the Strategy.com system operates is located at the Exodus Communications data center in Northern Virginia. We cannot assure you that we will be able to manage this relationship successfully to mitigate any risks associated with having our hardware infrastructure maintained by Exodus. Unexpected events such as natural disasters, power losses and vandalism could damage our systems. Telecommunications failures, computer viruses, electronic break-ins or other similar disruptive problems could adversely affect the operation of our systems. Our insurance policies may not adequately compensate us for any losses that may occur due to any damages or interruptions in our systems. Accordingly, we could be required to make capital expenditures in the event of damage. We do not currently have a formal disaster recovery plan. Periodically, we experience unscheduled system downtime that results in our web site being inaccessible to subscribers. Although we have not suffered material losses during these downtimes to date, if these problems persist in the future, users, network affiliates and advertisers could lose confidence in our services. System capacity constraints may diminish our ability to generate revenues from Strategy.com A substantial increase in the use of the products and services offered by Strategy.com could strain the capacity of our systems, which could lead to slower response time or system failures. System failures or slowdowns could adversely affect the speed and responsiveness of our Strategy.com network. These would diminish the experience for our subscribers and affect our reputation. The ability of our systems to manage a significantly increased volume of transactions in a production environment is unknown. As a result, we face risks related to our ability to scale up to our expected transaction levels while maintaining satisfactory performance. If our transaction volume increases significantly, we may need to purchase additional servers and networking equipment to maintain adequate data transmission speeds. The availability of these products and related services may be limited or their cost may be significant. We have only limited protection for our proprietary rights in our software, which makes it difficult to prevent third parties from infringing upon our rights We regard our software products as proprietary and we rely on a combination of statutoryfederal and international copyright, state and federal trademark and service mark and state and common law copyright, trademark and trade secret laws, customer licensing agreements, employee and third-party nondisclosure agreements and other methods to protect our proprietary rights. However, these laws and contractual provisions provide 36 only limited protection. We have no patents, or patent applications pending, no registered trademarks, (otherother than MicroStrategy or QuickStrike)MicroStrategy(R), DSS Agent(R) and no registered copyrights (other than the EISToolkit 2.0 reference manual)QuickStrike(R). Despite our efforts to protect our proprietary rights, unauthorized parties may attempt to copy or otherwise obtain and use our products or technology. Policing such unauthorized use is difficult, and we cannot be certain that we can prevent it, particularly in countries where the laws may not protect our proprietary rights as fully as in the United States. Our products may be susceptible to claims by other companies that our products infringe upon their proprietary rights, which could adversely affect our business, operating results and financial condition 41 As the number of software products in our target markets increases and the functionality of these products further overlap, software developersoverlaps, we may become increasingly subject to infringement claims. Someone may even claimclaims by a third party that our technology infringes theirsuch party's proprietary rights. AnyRegardless of their merit, any such claims whether with or without merit, cancould be time consuming and expensive to defend, may divert management's attention and resources, could cause product shipment delays and could require us to enter into costly royalty or licensing agreements. If successful, a claim of product infringement against us and our inability to license the infringed or similar technology could adverselyhave a material adverse affect on our business. Difficulties Associated with International Operationsbusiness, operating results and Expansionfinancial condition. Expanding our international operations will be difficult and our failure to do so successfully or in a cost-effective manner would have a material adverse effect on our business, operating results and financial condition International sales accounted for 23.6%24.0%, 26.6%26.1%, 27.1% and 11.1% of our total revenuerevenues for the years ended December 31, 1999, 1998, 1997 and 1996, respectively. We plan to continue expanding our international operations and to enter new international markets. This will require significant management attention and financial resources and could adversely affect our business, operating results orand financial condition. In order to expand international sales successfully, in 1999 and beyond, we must set up additional foreign operations, hire additional personnel and recruit additional international resellers and distributors. We cannot be sure that we will be able to do so in a timely manner, and our failure to do so may limit our international sales growth. Nor can we be sure that we will be able to maintain or increase international market demand for our products. There are certain risks inherent in our international business activities. In addition to theactivities including: . changes in foreign currency fluctuations described below, these include:exchange rates; . unexpected changes in regulatory requirements; . tariffs and other trade barriers; . costs of localizing products for foreign countries; . lack of acceptance of localized products in foreign countries; . longer accounts receivable payment cycles; . difficulties in managing international operations; . tax issues, including restrictions on repatriating earnings; . weaker intellectual property protection;protection in other countries; and . the burden of complying with a wide variety of foreign laws. These factors may have a material adverse effect on our future international sales and, consequently, our business, operating results of operations. Currency Fluctuations Our international revenues and expenses are denominated in foreign currencies, principally the British Pound Sterling and the German Deutsche Mark.financial condition. The functional currency of eachnature of our foreign subsidiaries is our local currency. Our foreign currency translation gainsproducts makes them particularly vulnerable to undetected errors, or bugs, which could cause problems with how the products perform and losses have so far been immaterial. However, future fluctuationswhich could in exchange rates between the U.S. Dollar and foreign currencies may materially adversely affect our business, results of operations and financial condition, particularly our operating margins. We cannot accurately predict the impact of future exchange rate fluctuations on our results of operations. To date, we have not hedged the risks associated with these fluctuations. Although we may do so in the future, we cannot be sure that any hedging techniques we may implement 37 will be successful or that our business, results of operations, financial condition and cash flows will not be materially adversely affected by exchange rate fluctuations. Possible Consequences of Euro Conversion On January 1, 1999, eleven of the fifteen member countries of the European Union set fixed conversion rates between their existing sovereign currencies and the euro and adopted the euro as their legal currency. Our task force is currently assessing the impact of these events on our company. In addition to tax and accounting issues, the task force is considering: . the technical challenges of adapting our systems to accommodate euro- denominated transactions; . the competitive impact of cross-border price transparency, which may make it more difficult for businesses to charge different prices for the same products in different countries; . the impact on currency exchange costs and currency exchange rate risk; and . the impact on existing contracts. At this early stage, we cannot yet predict the consequences of euro conversionturn reduce demand for our company. Risk of Software Defects; Potential Product Liability for Software Defectsproducts, reduce our revenue and lead to product liability claims against us Software products as complex as ours may contain errors or defects, especially when first or subsequent versions are released. Although we test our products extensively, we have in the past discovered software errors in certain of our new products after their introduction. While we have not experienced material adverse effects from any such errors to date, weWe cannot be certain that, despite testing by us and by our current and 42 potential customers, errors will not be found in new products or releases after commercial shipments begin. This could result in lost revenue or delays in market acceptance, which could have a material adverse effect upon our business, operating results and financial condition. Our license agreements with customers typically contain provisions designed to limit our exposure to product liability claims. It is possible, however, that these limitation of liability provisions may not be effective under the laws of certain domestic or international jurisdictions. Although there have been no product liability claims against us to date, our license and support of products may involve the risk of these claims. A successful product liability claim against us could have a material adverse effect on our business, operating results and financial condition. Year 2000 Issues; Potential Impact on Customers Many currently installed computer systems and software products are coded to accept only two-digit entries in the date code field. These date code fields will need to accept four-digit entries in order for 20th century dates to be distinguished from 21st century dates. As a result, before the end of this year, computer systems and software used by many companies may need to be upgraded to comply with these "Year 2000" requirements. We have developed and largely implemented a Year 2000 readiness plan for the current versions of most of our products. Accordingly, we believe that the current versions of most of our products are Year 2000 compliant when configured and used properly, provided that the underlying operating system of the host machine and any other software used with or in the host machine or our products are also Year 2000 compliant. In addition, we plan to test our own material internal information technology, or IT, systems (including both our own software products and third-party software and hardware technology) and our non-IT systems (such as our security system, building equipment, and embedded microcontrollers) for Year 2000 compliance beginning in the first quarter of 1999. We intend to make any required changes in the second and third quarters of 1999 and to conduct additional testing in the fourth quarter of 1999. To the extent that we are not able to test technology provided by third-party vendors, we are asking them to assure us that their systems are Year 2000 compliant. Although we are not currently aware of any material operational issues or costs associated with preparing our material internal IT and non-IT systems for the Year 2000, we may experience material unanticipated problems and costs 38 caused by undetected errors or defects in the technology used in these systems. While we cannot be sure that all our non-material systems will be Year 2000 compliant by 2000, we believe that failure of such systems will not have a material adverse affect on our business, financial condition or results of operations. We are currently developing a contingency plan to provide for the remote possibility that our material systems will not achieve timely Year 2000 compliance. We have funded most of our past Year 2000 compliance activities from cash flows and have not allocated additional funds to making our products or internal systems Year 2000 compliant. During 1999, we plan to spend approximately $100,000 on preparing our internal systems for the Year 2000. We do not expect to receive much outside assistance in completing our internal Year 2000 effort. Apart from current versions of our products and our internal systems, we have identified four potential Year 2000 problem areas. First, we have not yet determined whether certain third-party software incorporated in one of our products is Year 2000 compliant. Although we are not currently aware of any material Year 2000 issues with these third-party software products, undetected errors or defects, if they exist, may cause material unanticipated problems and costs. Second, some of our customers may be using a version of our software that is not Year 2000 compliant. While we have tried to make sure that all our customers are using Year 2000 compliant versions of our software, we cannot be certain that they have installed these versions. Third, not all platforms or versions of the operating systems that our products currently support are Year 2000 compliant. Fourth, certain customers have elected to operate systems in a two-digit year date environment, which is not Year 2000 compliant. We do not currently have much information on the Year 2000 compliance status of our customers. As is the case with other similarly situated software companies, if our current or future customers do not become Year 2000 compliant, or if they divert technology expenditures (especially technology expenditures that were reserved for enterprise decision support software) to address Year 2000 compliance problems, our business, results of operations, financial condition or cash flows could be materially adversely affected. Since we are in the business of selling software, our risk of lawsuits relating to Year 2000 issues with our products is likely to be greater than that of companies in some other industries. Because computer systems may incorporate components from different manufacturers, it may be difficult to determine which component in a computer system may cause a Year 2000 problem. As a result, we may be subjected to Year 2000-related lawsuits whether or not our products and services are Year 2000 compliant. We cannot be certain at this time what the outcomes or impact of any such lawsuits may be. ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK The following discussion about our market risk disclosures involves forward- looking statements. Actual results could differ materially from those projected in the forward-looking statements. We are exposed to the impact of interest rate changes and foreign currency fluctuations. Interest Rate Risk Our exposure to market risk for changes in interest rates relaterelates primarily to our cash equivalents and short-term investments, which generally have maturities of three months or less.investments. We do not use derivative financial instruments for speculative or trading purposes.instruments. We invest our excess cash in short-term, fixed income financial instruments with an investment strategy to buy and hold to maturity.instruments. These fixed rate investments are subject to interest rate risk and may fall in value if market interest rates increase. If market interest rates were to increase immediately and uniformly by 10 percent10% from the levels at December 31, 1998,1999, the fair market value of the portfolio would decline by an immaterial amount. We have the ability to hold our 39 fixed income investments until maturity and, therefore, we do not expect our operating results or cash flows to be materially affected by a sudden change in market interest rates on our investment portfolio. Foreign Currency Risk We face exposure to adverse movements in foreign currency exchange rates. Our international revenues and expenses are denominated in foreign currencies, principally the British Pound Sterling and the German Deutsche Mark. The functional currency of each of our foreign subsidiaries is the local currency. Our international business is subject to risks typical of an international business, including, but not limited to differing tax structures, other regulations and restrictions, and foreign exchange rate volatility. Based on our overall currency rate exposure at December 31, 1998,1999, a 10% change in foreign exchange rates would have had an immaterial effect on our financial position, results of operations and cash flows. The introduction of the Euro as a common currency for members of the European Monetary Union is scheduled to take place in our fiscal year 1999. We have not determined what impact, if any, the Euro will have on our foreign exchange exposure. To date, we have not hedged the risks associated with foreign exchange exposure. Although we may do so in the future, we cannot be sure that any hedging techniques we may implement will be successful or that our business, results of operations, financial condition and cash flows will not be materially adversely affected by exchange rate fluctuations. To date, our foreign currency gains and losses have been immaterial. ITEM 8. CONSOLIDATED FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA Our consolidated financial statements, together with the related notes and the report of PricewaterhouseCoopers LLP, the Company's independent accountants, are set forth on the pages indicated in Item 14. 43 ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE Not applicable. PART III ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT The information with respect to directors and executive officers required by this Item 10 is incorporated herein by reference to the information set forth under the caption "Directors and Executive Officers of the Company" in our Proxy Statement for the 19992000 Annual Meeting of Stockholders expected to be held in May, 21, 1999 (the "1999 Proxy Statement"), which is expectedanticipated to be filed with the CommissionSEC within 120 days after the close of our fiscal year. Information relating to certain filings on Forms 3, 4, and 5 of the Company is contained in the 19992000 Proxy Statement under the caption "Section 16(a) Beneficial Ownership Reporting Compliance".Compliance." ITEM 11. EXECUTIVE COMPENSATION The information required by this Item 11 is incorporated herein by reference to the information set forth under the caption "Executive Compensation" in the 19992000 Proxy Statement. The sections entitled "Compensation Committee Report on Executive Compensation" and "Comparative Stock"Stock Performance Graph" in the 19992000 Proxy Statement are not incorporated herein by reference. ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT The information required by this Item 12 is incorporated herein by reference to the information set forth under the caption "Security Ownership of Certain Beneficial Owners and Management" in the 1999our 2000 Proxy Statement. 40 ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS The information required by this Item 13 is incorporated herein by reference to the information set forth under the caption "Certain Relationships and Related Transactions" in the 1999our 2000 Proxy Statement. 41 PART IV ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K (a) The following documents are filed as part of this Report: 1. Consolidated Financial Statements Page ---- Report of Independent Accountants................................... Consolidated Financial Statements: Balance Sheets................................................... Statements of Operations and Comprehensive Income................ Statements of Stockholders' Equity (deficit)..................... Statements of Cash Flows......................................... Notes to Consolidated Financial Statements..........................
Page ---- Report of Independent Accountants........................................................ 47 Consolidated Financial Statements: Balance Sheets........................................................................ 48 Statements of Operations.............................................................. 49 Statements of Stockholders' Equity (deficit).......................................... 50 Statements of Cash Flows.............................................................. 52 Notes to Consolidated Financial Statements............................................... 53
44 2. Consolidated Financial Statement Schedule Schedule II - Valuation and Qualifying Accounts..................... 3. Exhibits INDEX TO EXHIBITS
Exhibit Number Description Page - ------- ----------- ---- 3.1 Certificate of Incorporation, as amended, of the Company.* 3.2 Bylaws of the Company.* 4.1 Form of Certificate of Class A Common Stock of the Company.* 10.1 1996 Stock Plan (as amended) of the Company.** 10.2 1997 Stock Option Plan for French Employees.*** 10.3 1997 Director Option Plan of the Company.**** 10.4 1998 Employee Stock Purchase Plan of the Company. 10.5 Business Loan/Security Agreement between the CompanySchedule II - Valuation and NationsBank, N.A. dated December 10, 1996.***** 10.6 Modification of Business Loan/Security Agreement between the Company and NationsBank, N.A. dated November 20, 1997.****** 10.7 Modification of Business Loan/Security Agreement between the Company and NationsBank, N.A. dated September 25, 1998.******* 10.8 Commitment Letter to the Company from NationsBank, N.A. dated January 29, 1999.******** 21.1 Subsidiaries of the Company. 23.1 Consent of PricewaterhouseCoopers LLP. 27.1 Financial Data Schedule.Qualifying Accounts.......................................... 72
- ---------- *Filed3. Exhibits Exhibit Number Description 3.1 Certificate of Incorporation of the registrant, as amended. (Filed as Exhibit 3.1 to the identically numbered exhibit with the Company'sregistrant's Registration Statement on Form S-1 (Registration No. 333-49899) and incorporated by reference herein. **Filed) 3.2 Bylaws of the registrant. (Filed as Exhibit 3.2 to the identically numbered exhibit withregistrant's Registration Statement on Form S-1 (Registration No. 333-49899) and incorporated by reference herein.) 4.1 Form of Certificate of Class A Common Stock of the Company'sregistrant. (Filed as Exhibit 4.1 to the registrant's Registration Statement on Form S-1 (Registration No. 333-49899) and incorporated by reference herein.) 10.1 1996 Stock Plan (as amended) of the registrant. (Filed as Exhibit 10.1 to the registrant's Quarterly Report on Form 10-Q for the quarter ended September 30, 1998 (File No. 000-24435), and incorporated by reference herein. ***Filed) 10.2 1997 Stock Option Plan for French Employees of the registrant. (Filed as Exhibit 10.6 withto the Company'sregistrant's Registration Statement on Form S-1 (Registration No. 333-49899) and incorporated by reference herein. ****Filed) 10.3 1997 Director Option Plan (as amended) of the registrant. 10.4 1998 Employee Stock Purchase Plan of the registrant. (Filed as Exhibit 10.7 with10.4 to the Company's Registration Statementregistrant's Annual Report on Form S-1 (Registration10-K for the fiscal year ended December 31, 1998 (File No. 333-49899)000-24435) and incorporated by reference herein. *****Filed) 10.5 Credit Agreement, dated March 26, 1999, between NationsBank, N.A. and the registrant. (Filed as Exhibit 10.8 with10.1 to the Company's Registration Statementregistrant's Quarterly Report on Form S-1 (Registration10-Q for the quarter ended June 30, 1999 (File No. 333-49899)000-24435) and incorporated by reference herein. ******Filed) 10.6 Modification to Credit Agreement, dated July 12, 1999, between NationsBank, N.A. and the registrant. (Filed as Exhibit 10.9 with10.2 to the Company's Registration Statementregistrant's Quarterly Report on Form S-1 (Registration10-Q for the quarter ended June 30, 1999 (File No. 333-49899)000-24435) and incorporated by reference herein. *******Filed) 10.7 1999 Stock Option Plan of the registrant. (Filed as Exhibit 10.14 with10.3 to the Company's Registration Statementregistrant's Quarterly Report on Form S-1 (Registration10-Q for the quarter ended June 30, 1999 (File No. 333-70919)000-24435) and incorporated by reference herein. **) 10.8 Master Lease Agreement No. VAC180, dated November 1, 1999, between MLC Group, Inc. and the registrant. 45 10.9 Letter Agreement, dated December 1, 1999, between ePlus, Inc. (f/k/a MLC Group, Inc.) and the registrant. 10.10* Software Development and OEM Agreement, dated December 28, 1999, between the registrant and Exchange Applications, Inc. 10.11 Software License Agreement, dated December 28, 1999, between the registrant and Exchange Applications, Inc. 10.12 Value-Added Reseller Agreement, dated December 28, 1999, between the registrant and Exchange Applications, Inc. 10.13 Payment and Registration Rights Agreement, dated December 28, 1999, between the registrant and Exchange Applications, Inc. 10.14* DSS Partner MicroStrategy Incorporated OEM Agreement, between the registrant and NCR Corporation. 10.15 Memorandum of Understanding Purchase between, the registrant and NCR Corporation. 10.16 Memorandum of Understanding Joint Marketing, between the registrant and NCR Corporation. 10.17 Asset Purchase Agreement, dated December 23, 1999, between the registrant and NCR Corporation. 10.18 Deed of Lease, dated January 7, 2000, between Tysons Corner Property LLC and the registrant. 21.1 Subsidiaries of the registrant. 23.1 Consent of PricewaterhouseCoopers LLP. 27.1 Financial Data Schedule. _________________ ******Filed as Certain portions of this Exhibit 10.15were omitted by means of redacting a portion of the text. This Exhibit has been filed separately with the Company's Registration Statement on Form S-1 (Registration No. 333-70919) and incorporated by reference herein.Secretary of the Commission with such text pursuant to our Application Requesting Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as amended. (b) Reports on Form 8-K No reports on Form 8-K were filed duringin the last quarter of the period covered by thethis Annual Report on Form 10-K. 42(c) Exhibits We hereby file as part of this Form 10-K the exhibits listed in the Index to Exhibits. (d) Financial Statement Schedule The following financial statement schedule is filed herewith: Schedule II - Valuation and Qualifying Accounts 46 REPORT OF INDEPENDENT ACCOUNTANTS To the Board of Directors and Stockholders MicroStrategy Incorporated:Incorporated In our opinion, the accompanying consolidated balance sheetsfinancial statements listed in the index appearing under Item 14(a)(1) and the related consolidated statements of operationsItem 14(a)(2) on page 44 and comprehensive income, stockholders' equity (deficit) and cash flows45 present fairly, in all material respects, the financial position of MicroStrategy Incorporated and its subsidiaries (the Company) as ofat December 31, 19981999 and 1997,1998, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 1998,1999 in conformity with accounting principles generally accepted accounting principles.in the United States. In addition, in our opinion, the financial statement schedule listed in the accompanying index presents fairly, in all material respects, the information set forth therein when read in conjunction with the related consolidated financial statements. These financial statements and financial statement schedule are the responsibility of the Company's management; our responsibility is to express an opinion on these financial statements and financial statement schedule based on our audits. We conducted our audits of these statements in accordance with auditing standards generally accepted auditing standards thatin the United States, which require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for the opinion expressed above. PRICEWATERHOUSECOOPERSAs discussed in Note 3 to the accompanying consolidated financial statements, the Company has restated its financial statements for the years ended December 31, 1999, 1998 and 1997. PricewaterhouseCoopers LLP /s/ PricewaterhouseCoopers LLP McLean, Virginia February 16, 1999 43April 12, 2000 47 MICROSTRATEGY INCORPORATED CONSOLIDATED BALANCE SHEETS (in thousands, except share and per share data)
December 31, ------------------------------------------- 1999 1998 1997 ------- ----------- ---- (Restated) (Restated) See Note 3 See Note 3 ASSETSAssets Current assets: Cash and cash equivalents.................................................equivalents...................................................... $ 25,941 $27,491 $ 3,506Short-term investments......................................................... 42,418 -- Accounts receivable, net.................................................. 33,054 16,085net....................................................... 37,586 25,377 Prepaid expenses and other current assets................................. 2,198 1,435assets...................................... 15,461 5,245 Deferred tax assets, net.................................................. 716net....................................................... -- -------1,928 -------- ------- Total current assets..................................................... 63,459 21,026 -------assets.......................................................... 121,406 60,041 -------- ------- Property and equipment, net................................................net..................................................... 30,594 13,773 6,891 Long-term accounts receivable.............................................. 2,700 --Goodwill and other intangible assets, net of accumulated amortization of $503 and $81, respectively.................................................. 47,154 987 Deposits and other assets.................................................. 2,757 2,148 -------assets....................................................... 2,439 1,770 Deferred tax assets, net........................................................ 1,775 -- -------- ------- Total assets............................................................. $82,689 $30,065assets.................................................................. $203,368 $76,571 ======== ======= ======= LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT)Liabilities and Stockholders' Equity Current liabilities: Accounts payable and accrued expenses..................................... $11,904expenses.......................................... $ 9,63613,582 $11,464 Accrued compensation and employee benefits................................benefits..................................... 14,912 7,356 3,633 Deferred revenue.......................................................... 10,732 8,340 Line-of-credit............................................................revenue and advance payments.......................................... 38,028 12,302 Deferred tax liabilities, net.................................................. 1,775 -- 4,508 Notes payable, current portion............................................ -- 900 Dividend notes payable....................................................payable......................................................... -- 5,000 -- --------------- ------- Total current liabilities................................................ 34,992 27,017 Notes payable, long-term portion........................................... -- 2,428liabilities..................................................... 68,297 36,122 Deferred revenue...........................................................revenue and advance payments........................................... 33,255 746 1,047 Deferred tax liabilities, net.............................................. 671net................................................... -- -------1,928 -------- ------- Total liabilities........................................................ 36,409 30,492 -------liabilities............................................................. 101,552 38,796 -------- ------- Commitments and contingencies (Notes 12 and 13) Stockholders' equity (deficit):equity: Preferred stock, par value $0.001 per share, 5,000,0005,000 shares authorized,authorized; no shares issued or outstanding..........................................outstanding............................................... -- -- CommonClass A common stock, par value $0.001 per share, 50,000,000100,000 shares authorized; no shares issued or outstanding at December 31, 1998; 29,493,87322,384 and 10,104 shares issued and outstanding, at December 31, 1997....................... -- 29respectively..... 22 11 Class A Common Stock,B common stock, par value $0.001 per share, 100,000,000100,000 shares authorized, 5,052,110authorized; 55,867 and 61,266 shares issued and outstanding, at December 31, 1998; no shares issued or outstanding at December 31, 1997............... 5 -- Class B Common Stock, par value $0.001 per share, 100,000,000 shares authorized, 30,633,114 shares issued and outstanding at December 31, 1998; no shares issued or outstanding at December 31, 1997............... 31 --respectively..... 56 61 Additional paid-in capital................................................ 42,219 20capital..................................................... 138,943 42,183 Deferred compensation.......................................................... (895) (1,164) Accumulated other comprehensive income....................................income......................................... 1,643 894 158 Accumulated earnings (deficit)............................................ 5,229 (634) Deferred compensation..................................................... (2,098) -- -------deficit............................................................ (37,953) (4,210) -------- ------- Total stockholders' equity (deficit)..................................... 46,280 (427) -------equity.................................................... 101,816 37,775 -------- ------- Total liabilities and stockholders' equity (deficit)..................... $82,689 $30,065equity.................................... $203,368 $76,571 ======== =======
The accompanying notes are an integral part of these Consolidated Financial Statements. 48 MICROSTRATEGY INCORPORATED CONSOLIDATED STATEMENTS OF OPERATIONS (in thousands, except per share data)
Years ended December 31, ------------------------ 1999 1998 1997 ---- ---- ---- (Restated) (Restated) (Restated) See Note 3 See Note 3 See Note 3 Revenues: Product licenses............................................... $ 85,797 $61,635 $35,478 Product support and other services............................. 65,461 33,854 17,073 -------- ------- ------- Total revenues................................................ 151,258 95,489 52,551 -------- ------- ------- Cost of revenues: Product licenses............................................... 2,597 2,246 1,641 Product support and other services............................. 34,436 17,535 9,475 -------- ------- ------- Total cost of revenues........................................ 37,033 19,781 11,116 -------- ------- ------- Gross profit.................................................... 114,225 75,708 41,435 Operating expenses: Sales and marketing............................................ 93,512 53,408 30,468 Research and development....................................... 27,998 12,106 5,049 General and administrative..................................... 24,448 12,743 6,552 In-process research and development............................ 2,800 -- -- -------- ------- ------- Total operating expenses...................................... 148,758 78,257 42,069 -------- ------- ------- Loss from operations............................................ (34,533) (2,549) (634) Interest income................................................. 2,174 1,028 94 Interest expense................................................ (144) (720) (333) Other income (expense), net..................................... 6 (14) (12) -------- ------- ------- Loss before income taxes........................................ (32,497) (2,255) (885) Provision for income taxes...................................... 1,246 -- -- -------- ------- ------- Net loss........................................................ $(33,743) $(2,255) $ (885) ======== ======= ======= Basic and diluted net loss per share............................ $(0.44) $(0.03) $(0.02) ======== ======= ======= Weighted average shares used in computing basic and diluted net loss per share........................................... 77,028 66,986 58,988 ======== ======= =======
The accompanying notes are an integral part of these Consolidated Financial Statements. 44 MICROSTRATEGY INCORPORATED CONSOLIDATED STATEMENTS OF OPERATIONS AND COMPREHENSIVE INCOME (in thousands, except share and per share data)
Years ended December 31, ------------------------------------------------------------- 1998 1997 1996 ----------- ----------- ----------- Revenues: Product licenses......................................... $ 72,721 $ 36,601 $ 15,873 Product support.......................................... 33,709 16,956 6,730 ----------- ----------- ----------- Total revenues.......................................... 106,430 53,557 22,603 ----------- ----------- ----------- Cost of revenues: Product licenses......................................... 2,246 1,641 1,020 Product support.......................................... 17,535 9,475 4,237 ----------- ----------- ----------- Total cost of revenues.................................. 19,781 11,116 5,257 ----------- ----------- ----------- Gross margin............................................. 86,649 42,441 17,346 Operating expenses: Sales and marketing...................................... 53,408 30,468 13,054 Research and development................................. 12,106 5,049 2,840 General and administrative............................... 11,809 6,552 3,742 ----------- ----------- ----------- Total operating expenses................................ 77,323 42,069 19,636 ----------- ----------- ----------- Income (loss) from operations............................. 9,326 372 (2,290) Interest income........................................... 1,028 94 22 Interest expense.......................................... (720) (333) (127) Other income (expense), net............................... (14) (12) 20 ----------- ----------- ----------- Income (loss) before income taxes......................... 9,620 121 (2,375) ----------- ----------- ----------- Provision for income taxes................................ (3,442) -- -- ----------- ----------- ----------- Net income (loss)......................................... $ 6,178 $ 121 $ (2,375) =========== =========== =========== Other comprehensive income: Foreign currency translation adjustment.................. 736 158 -- ----------- ----------- ----------- Comprehensive income (loss)............................... $ 6,914 $ 279 $ (2,375) =========== =========== =========== Basic net income (loss) per share......................... $ 0.18 $ 0.00 $ (0.08) =========== =========== =========== Weighted average shares used in computing basic net income (loss) per share.................................. 33,492,869 29,493,873 29,493,873 =========== =========== =========== Diluted net income (loss) per share....................... $ 0.16 $ 0.00 $ (0.08) =========== =========== =========== Weighted average shares used in computing diluted net income (loss) per share.................................. 38,601,389 32,362,277 29,493,873 =========== =========== =========== Pro forma information: Pro forma net income (loss)............................... $ 5,971 $ (368) =========== =========== Pro forma basic net income (loss) per share............... $ 0.18 $ (0.01) =========== =========== Pro forma diluted net income (loss) per share............. $ 0.15 $ (0.01) =========== ===========
The accompanying notes are an integral part of these Consolidated Financial Statements. 4549 MICROSTRATEGY INCORPORATED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIT) (in thousands, except share data)thousands)
Common Stock Class A Common Stock Class B Common Stock ------------------------------- -------------------- ----------------------------------------- Shares Amount Shares Amount Shares Amount ----------- ------ ----------- ------- ------------------ ------ ------ ------ ------ Balance at December 31, 1995........ 32,306,4041996.................. 62,886 $ 32 --- $ --- $ Issuance of common stock in exchange for notes receivable from stockholders....................... 147,469 --- --- --- --- ---63 -- -- -- -- ------- ------- ------ ------- ------- ------ Net loss...................................... -- -- -- -- -- -- Foreign currency translation adjustment................................... -- -- -- -- -- -- Comprehensive loss............................ -- -- -- -- -- -- Proceeds from payments on notes receivable......................... --- --- --- --- --- ---receivable................................... -- -- -- -- -- -- Retirement of treasury stock........ (1,011,200) (1) --- --- --- --- Net income.......................... --- --- --- --- --- --- ----------- ----- -----------stock.................. (3,898) (4) -- -- -- -- ------- ------------------- ------ ------- ------- ------ Balance at December 31, 1996........ 31,442,673 31 --- --- --- --- ----------- ----- -----------1997.................. 58,988 $ 59 -- -- -- -- ------- ------------------- ------ Proceeds from payments on notes receivable......................... --- --- --- --- --- --- Retirement of treasury stock........ (1,948,800) (2) --- --- --- --- Translation adjustment.............. --- --- --- --- --- ---------- ------- ------ Net income.......................... --- --- --- --- --- --- ----------- ----- ----------- ------- ------------ ------ Balance at December 31, 1997........ 29,493,873 29 --- --- --- --- ----------- ----- ----------- ------- ------------ ------loss...................................... -- -- -- -- -- -- Foreign currency translation adjustment................................... -- -- -- -- -- -- Comprehensive loss............................ -- -- -- -- -- -- Issuance of common stock in exchange for minority interest of Company's foreign subsidiaries..... 1,401,641 2 --- --- --- --- Stock Options issuedsubsidiaries......................... 2,803 3 -- -- -- -- Issuance of stock options below fair value.............................. --- --- --- --- --- ---value........................................ -- -- -- -- -- -- Declaration of dividend............. --- --- --- --- --- ---dividend....................... -- -- -- -- -- -- Conversion of common stock to Class B common stock......................... (61,791) (62) -- -- 61,791 62 S-Corporation to C-Corporation conversion................................... -- -- -- -- -- -- Issuance of Class A common sharesstock in connection with initial public offering, net of offering costs.... --- --- 4,440,000 5 --- --- Deferred compensation resulting from the issuancecosts.............. -- -- 8,880 9 -- -- Issuance of stock options below fair value................... --- --- --- --- --- --- S-Corporation to C-Corporation conversion......................... --- --- --- --- --- --- Exercise of stock options........... --- --- 349,710 --- --- --- Conversion ofClass A common stock to Class B common stock..................... (30,895,514) (31) --- --- 30,895,514 31under stock option plan................ -- -- 699 1 -- -- Conversion of Class B common stock to Class A......................... --- --- 262,400 --- (262,400) --- Issuance of warrants to purchase --- --- --- --- --- --- Class A common stock................ Translation adjustment.............. --- --- --- --- --- --- Net income.......................... --- --- --- --- --- --- ----------- ----- -----------stock............................... -- -- 525 1 (525) (1) Issuance of Class A common stock warrants..... -- -- -- -- -- -- Amortization of deferred stock compensation................................. -- -- -- -- -- -- ------- ------------------- ------ ------- ------- ------ Balance at December 31, 1998 ---1998.................. -- -- 10,104 $ --- 5,052,11011 61,266 $ 61 ------- ------- ------ ------- ------- ------ Net loss...................................... -- -- -- -- -- -- Unrealized gain on short-term investments, net of applicable taxes......... -- -- -- -- -- -- Foreign currency translation adjustment................................... -- -- -- -- -- -- Comprehensive loss............................ -- -- -- -- -- -- Issuance of Class A common stock in connection with offering, net of offering costs............................... -- -- 3,170 3 -- -- Conversion of Class B to Class A common stock................................. -- -- 5,399 5 30,633,114(5,399) (5) Issuance of Class A common stock under stock option and purchase plans........................................ -- -- 3,145 3 -- -- Issuance of Class A common stock related to purchase of NCR's Teracube assets.............................. -- -- 566 -- -- -- Issuance of Class A common stock warrants..... -- -- -- -- -- -- Amortization of deferred stock compensation................................. -- -- -- -- -- -- ------- ------- ------ ------- ------- ------ Balance at December 31, 1999.................. -- $ 31 =========== ===== ===========-- 22,384 $ 22 55,867 $ 56 ======= =================== ====== ======= ======= ====== Accumu- lated Other Accumu- Notes Additional Compre- lated Receivable Treasury Stock Paid-in hensive Earnings Deferred from ------------------- Capital Income (Deficit) Compensation Stockholders Shares Amount Total ---------- -------- -------- ------------ ------------ ---------- ------ ----------------------- Balance at December 31, 1995........1996................... $ 197 $ --- $ 1,720 $ --- $ (107) 2,960,000 $ (296) $ 1,546 Issuance of common stock in exchange for notes receivable from stockholders....................... 16 --- --- --- (16) --- --- ---181 -------- Net loss....................................... -- Foreign currency translation adjustment.................................... -- Comprehensive loss............................. -- Proceeds from payments on notes receivable......................... --- --- --- --- 36 --- --- 36receivable.................................... -- Retirement of treasury stock........ --- --- (100) --- --- (1,011,200) 101 --- Net income.......................... --- --- (2,375) --- --- --- --- (2,375) -------- ------- ------- ---------- ----------- ---------- ------stock................... (191) -------- Balance at December 31, 1996........ 213 --- (755) --- (87) 1,948,800 (195) (793)1997................... $ (10) -------- ------- ------- ---------- ----------- ---------- ------ -------- Proceeds from payments on notes receivable......................... --- --- --- --- 87 --- --- 87 Retirement of treasury stock........ (193) --- --- --- --- (1,948,800) 195 --- Translation adjustment.............. --- 158 --- --- --- --- --- 158 Net income.......................... --- --- 121 --- --- --- --- 121 -------- ------- ------- ---------- ----------- ---------- ------ -------- Balance at December 31, 1997........ 20 158 (634) --- --- --- --- (427) -------- ------- ------- ---------- ----------- ---------- ------ --------loss....................................... -- Foreign currency translation adjustment.................................... -- Comprehensive loss............................. -- Issuance of common stock in exchange for minority interest of Company's foreign subsidiaries..... 1,066 --- --- --- --- --- --- 1,068 Stock Options issuedsubsidiaries.......................... 1,065 Issuance of stock options below fair value..............................value......................................... 1,350 --- --- (1,350) --- --- --- --- Declaration of dividend.............dividend........................ (10,000) --- --- --- --- --- --- (10,000)Conversion of common stock to Class B common stock.......................... -- S-Corporation to C-Corporation conversion.................................... 315 Issuance of Class A common sharesstock in connection with initial public offering, net of offering costs.... 48,184 --- --- --- --- --- --- 48,189 Deferred compensation resulting from the issuancecosts............... 48,180 Issuance of stock options below fair value................... --- --- --- 186 --- --- --- 186 S-Corporation to C-Corporation conversion......................... 315 --- (315) --- --- --- --- --- Exercise of stock options........... 350 --- --- --- --- --- --- 350 Conversion ofClass A common stock to Class B common stock..................... --- --- --- --- --- --- --- ---under stock option plan................. 349 Conversion of Class B common stock to Class A......................... --- --- --- --- --- --- --- --- Issuance of warrants to purchase 934 --- --- (934) --- --- --- --- Class A common stock................ Translation adjustment.............. --- 736 --- --- --- --- --- 736 Net income.......................... --- --- 6,178 --- --- --- --- 6,178 -------- ------- ------- ---------- ----------- ---------- ------stock................................ -- Issuance of Class A common stock warrants...... 934 Amortization of deferred stock compensation.................................. -- -------- Balance at December 31, 19981998................... $ 42,219 $ 894 $ 5,229 $ (2,098) $ --- --- $ --- $ 46,280 ======== ======= ======= ========== =========== ========== ======42,183 -------- Net loss....................................... -- Unrealized gain on short-term investments, net of applicable taxes.......... -- Foreign currency translation adjustment.................................... -- Comprehensive loss............................. -- Issuance of Class A common stock in connection with offering, net of offering costs................................ 40,046 Conversion of Class B to Class A common stock.................................. -- Issuance of Class A common stock under stock option and purchase plans......................................... 7,018 Issuance of Class A common stock related to purchase of NCR's Teracube assets............................... 49,557 Issuance of Class A common stock warrants...... 139 Amortization of deferred stock compensation.................................. -- -------- Balance at December 31, 1999................... $138,943 ========
The accompanying notes are an integral part of these Consolidated Financial Statements. 4650 MICROSTRATEGY INCORPORATED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIT) (in thousands)
Accumulated Other ----------------- Comprehensive Income (Loss) --------------------------- Unrealized Foreign Notes ---------- ------- ----- Gain on Currency Accumu- Deferred Receivable ------- -------- ------- -------- ---------- Short-term Translation lated Comp- from Stock- ---------- ----------- ----- ----- ------------ Investments Adjustment Deficit ensation holders ----------- ---------- ------- -------- ------- Balance at December 31, 1996................ -- -- $ (755) -- $ (87) ----------- ---------- -------- --------- --------- Net loss.................................... -- -- (885) -- -- Foreign currency translation adjustment..... -- 158 -- -- -- Comprehensive loss.......................... -- -- -- -- -- Proceeds from payments on notes receivable................................. -- -- -- -- 87 Retirement of treasury stock................ -- -- -- -- -- ----------- ---------- -------- --------- --------- Balance at December 31, 1997................ -- 158 (1,640) -- -- ----------- ---------- -------- --------- --------- Net loss.................................... -- -- (2,255) -- -- Foreign currency translation adjustment..... -- 736 -- -- -- Comprehensive loss.......................... -- -- -- -- -- Issuance of common stock in exchange for minority interest of Company's foreign subsidiaries....................... -- -- -- -- -- Issuance of stock options below fair value...................................... -- -- -- (1,350) -- Declaration of dividend..................... -- -- -- -- -- Conversion of common stock to Class B common stock....................... -- -- -- -- -- S-Corporation to C-Corporation conversion................................. -- -- (315) -- -- Issuance of Class A common stock in connection with initial public offering, net of offering costs............ -- -- -- -- -- Issuance of Class A common Stock under stock option plan.............. -- -- -- -- -- Conversion of Class B to Class A common stock............................. -- -- -- -- -- Issuance of warrants........................ -- -- -- -- -- Amortization of deferred stock compensation............................... -- -- -- 186 -- ----------- ---------- -------- --------- --------- Balance at December 31, 1998................ -- 894 (4,210) (1,164) -- ----------- ---------- -------- --------- --------- Net loss.................................... -- -- (33,743) -- -- Unrealized gain on short-term investments, net of applicable taxes.................... 1,367 -- -- -- -- Foreign currency translation adjustment................................. -- (618) -- -- -- Comprehensive loss.......................... -- -- -- -- -- Issuance of Class A common stock in connection with offering, net of offering costs...................................... -- -- -- -- -- Conversion of Class B to Class A common stock............................... -- -- -- -- -- Issuance of Class A common stock under stock option and purchase plans............ -- -- -- -- -- Issuance of Class A common stock related to purchase of NCR's Teracube assets....... -- -- -- -- -- Issuance of warrants........................ -- -- -- -- -- Amortization of deferred stock compensation............................... -- -- -- 269 -- ----------- ---------- -------- --------- --------- Balance at December 31, 1999................ $ 1,367 $ 276 $(37,953) $ (895) -- =========== ========== ======== ========= ========= Treasury Stock -------------- Shares Amount Total ------ ------ ----- Balance at December 31, 1996................ 3,898 $ (195) $ (793) -------- -------- -------- Net loss.................................... -- -- (885) Foreign currency translation adjustment..... -- -- 158 -------- Comprehensive loss.......................... -- -- (727) Proceeds from payments on notes receivable................................. -- -- 87 Retirement of treasury stock................ (3,898) 195 -- -------- -------- -------- Balance at December 31, 1997................ -- -- (1,433) -------- -------- -------- Net loss.................................... -- -- (2,255) Foreign currency translation adjustment..... -- -- 736 -------- Comprehensive loss.......................... -- -- (1,519) Issuance of common stock in exchange for minority interest of Company's foreign subsidiaries....................... -- -- 1,068 Issuance of stock options below fair value...................................... -- -- -- Declaration of dividend..................... -- -- (10,000) Conversion of common stock to Class B common stock....................... -- -- -- S-Corporation to C-Corporation conversion................................. -- -- -- Issuance of Class A common stock in connection with initial public offering, net of offering costs............ -- -- 48,189 Issuance of Class A common Stock under stock option plan.............. -- -- 350 Conversion of Class B to Class A common stock............................. -- -- -- Issuance of warrants........................ -- -- 934 Amortization of deferred stock compensation............................... -- -- 186 -------- -------- -------- Balance at December 31, 1998................ -- -- 37,775 -------- -------- -------- Net loss.................................... -- -- (33,743) Unrealized gain on short-term investments, net of applicable taxes.................... -- -- 1,367 Foreign currency translation adjustment................................. -- -- (618) -------- Comprehensive loss.......................... -- -- (32,994) Issuance of Class A common stock in connection with offering, net of offering costs...................................... -- -- 40,049 Conversion of Class B to Class A common stock............................... -- -- -- Issuance of Class A common stock under stock option and purchase plans............ -- -- 7,021 Issuance of Class A common stock related to purchase of NCR's Teracube assets....... -- -- 49,557 Issuance of warrants........................ -- -- 139 Amortization of deferred stock compensation............................... -- -- 269 -------- -------- -------- Balance at December 31, 1999................ -- -- $101,816 ======== ======== ========
The accompanying notes are an integral part of these Consolidated Financial Statements. 51 MICROSTRATEGY INCORPORATED CONSOLIDATED STATEMENTS OF CASH FLOWS (in thousands)
Years ended December 31, --------------------------------------------------------- 1999 1998 1997 1996 -------- ------- ----------- ---- ---- (Restated) (Restated) (Restated) See Note 3 See Note 3 See Note 3 Operating activities: Net income (loss)................................................................loss.......................................................................... $(33,743) $ 6,178(2,255) $ 121 $(2,375)(885) Adjustments to reconcile net income (loss)loss to net cash from operating activities: Depreciation and amortization....................................................amortization..................................................... 7,839 3,250 1,243 306 Provision for doubtful accounts, net of write-offs and recoveries................accounts................................................... 1,877 815 312 381 Loss on sale of propertyAcquired in-process research and equipment.........................................development...................................... 2,800 -- -- 17 Net change in deferred taxes................................................... (45)Deferred income taxes............................................................. -- -- Other.......................................................................... 163 -- Amortization of deferred compensation............................................. 269 186 -- Issuance of warrants to a customer................................................ -- 934 -- Changes in operating assets and liabilities, net of effect of foreign exchange rate changes:liabilities: Accounts receivable............................................................ (17,525) (8,235) (4,859)receivable............................................................... (14,598) (10,835) (7,271) Prepaid expenses and other current assets...................................... (711)assets......................................... (10,318) (3,758) (1,051) (230)Deposits and other assets......................................................... (1,054) (188) 102 Accounts payable and accrued expenses, compensation and benefits............... 5,948benefits.................. 10,297 5,508 8,951 3,780 Deferred revenue............................................................... 2,267 3,512 3,985 Deposits and other assets...................................................... (188) 102 (58) Long-term accounts receivable.................................................. (2,700) -- --revenue.................................................................. 36,720 3,795 3,554 -------- --------------- ------- Net cash provided by (used in) provided by operating activities........................activities............................. 89 (2,548) 4,955 947 -------- --------------- ------- Investing activities: AcquisitionPurchases of property and equipment..........................................equipment............................................... (23,733) (9,295) (5,954) (1,680)Purchases of short-term investments............................................... (24,491) -- -- Maturities of short-term investments.............................................. 5,000 -- -- Increase in capitalized software...............................................software.................................................. -- -- (1,928) -- -------- --------------- ------- Net cash used in investing activities......................................activities........................................... (43,224) (9,295) (7,882) (1,680) -------- --------------- ------- Financing activities: Proceeds from sale of Class A common stock and exercise of stock options, net of offering costs......................................................costs............................................................ 47,197 48,539 -- -- Borrowings on short-term line of credit, net...................................net...................................... -- -- 1,750 2,008 Repayments on short-term line of credit, net...................................net...................................... -- (4,508) -- -- RepaymentsPayments of dividend notes payable...........................................payable................................................ (5,000) --(5,000) -- Proceeds from issuance of note payable.........................................notes payable........................................... -- 862 3,264 306 Principal payments on notes payable............................................payable............................................... -- (4,190) (521) (574) Proceeds from payments on stockholders' notes receivable.......................receivable.......................... -- -- 87 36 -------- --------------- ------- Net cash provided by financing activities..................................activities....................................... 42,197 35,703 4,580 1,776 -------- --------------- ------- Effect of foreign exchange rate changes on cash............................cash................................. (612) 125 167 ---------- -------- ------- ------- Net (decrease) increase in cash and cash equivalents.........................................equivalents............................... (1,550) 23,985 1,820 1,043 Cash and cash equivalents, beginning of year......................................year....................................... 27,491 3,506 1,686 643 -------- --------------- ------- Cash and cash equivalents, end of period..........................................year............................................. $ 25,941 $ 27,491 $ 3,506 $ 1,686 ======== =============== ======= Supplemental disclosure of noncash investing and financing activities: IssuanceRetirement of notes receivable in exchange for common stock......................treasury stock...................................................... $ -- $ -- $ 16195 ======== ======= ======= Retirement of treasury stock................................................... $ -- $ 195 $ 101 ======== ======= ======= Issuance of common stock in exchange for minority interest of Company's foreign subsidiaries....................................................... $ 1,068subsidiaries............................................................. $ -- $ -1,065 $ -- ======== ======== ======= Issuance of Class A common stock related to purchase of Teracube assets........... $ 49,557 $ -- $ -- ======== ======== ======= Stock received in exchange for product and services............................... $ 21,546 $ -- $ -- ======== ======== ======= Issuance of Class A common stock warrants......................................... $ 139 $ 934 $ -- ======== ======== ======= Unrealized gain on short-term investment, net of tax.............................. $ 1,367 $ -- $ -- ======== ======== ======= Supplemental disclosure of cash flow information: Cash paid during the year for interest.........................................interest............................................ $ 87 $ 714 $ 290 $ 112 ======== =============== ======= Cash paid during the year for income taxes.....................................taxes........................................ $ 2,113 $ 2,996 $ -- $ - ======== =============== =======
The accompanying notes are an integral part of these Consolidated Financial Statements. 4752 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (In thousands, except share and per share data) (1) Organization MicroStrategy provides intelligent e-business software and related services that enable the transaction of one-to-one electronic business through web, wireless and voice communication channels. MicroStrategy's product line enables both proactive and interactive delivery of information from large-scale databases and provides Internet businesses with a software platform to develop solutions that deliver insight and intelligence to their enterprises, customers and supply-chain partners. In July 1999, MicroStrategy launched a personal intelligence network called Strategy.com, which leverages MicroStrategy's software platform to deliver personalized, requested information to consumers. Strategy.com has recognized no revenues through December 31, 1999. (2) Summary of Significant Accounting Policies (a) Organization MicroStrategy Incorporated (the "Company") is a leading worldwide provider of enterprise Decision Support Systems (DSS) software applications and related services. The Company's DSS Suite enables both active and passive delivery of information from large-scale databases, providing Global 2000 enterprise user communities with timely answers to mission-critical questions. MicroStrategy's decision support platform enables users to query and analyze the most detailed, transaction-level databases, turning data into business intelligence. In addition to supporting internal enterprise users, MicroStrategy's products extend DSS beyond corporate boundaries to customers, partners, and supply chain constituencies through a broad range of pull and push technology such as the Internet, e-mail, telephones, pagers and other wireless communications devices. (b) Basis of Presentation The accompanying consolidated financial statements include the accounts of the Company and its subsidiaries. All significant intercompany accounts and transactions have been eliminated in consolidation. Prior to January 1, 1998, the Company owned a 79% interest of its foreign subsidiaries, a 17% interest of the foreign subsidiaries was owned by the Company's majority stockholder and the remaining 4% interest was owned by a minority stockholder. Due to the fact that 96% interest of the foreign subsidiaries were under common control and the remaining minority shareholder's interest was immaterial, the Company has consolidated 100% of the foreign subsidiaries since inception and has not reflected the minority interest in its consolidated balance sheets. Effective January 1, 1998, the Company acquired the remaining 21% minority interest of its foreign subsidiaries through the issuance of 1,401,641 shares of Class B Common Stock. (c)(b) Use of Estimates The preparation of the consolidated financial statements, in conformity with generally accepted accounting principles, requires management to make estimates and assumptions that affect the reported amounts reported inof assets and liabilities and disclosure of contingent assets and liabilities at the consolidateddate of the financial statements and accompanying notes.the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. (c) Reclassification Certain amounts in prior years' consolidated financial statements have been reclassified to conform to the current year presentation. (d) Cash and Cash Equivalents Cash equivalents include money market instruments and commercial paper. The Company considers all highly liquid investments purchased with an original maturity of three months or less when purchased to be cash equivalents. Cash equivalents include various short-term money market instruments. (e) Short-term Investments Short-term investments are comprised of readily marketable equity securities and debt securities with original maturities of more than three months when purchased. Where the original maturity of marketable debt securities is more than one year, the marketable debt securities are classified as short- term investments if the Company's intention is to convert them to cash within one year. Marketable debt securities are classified in one of three categories: trading, available-for-sale, or held-to-maturity. Marketable equity securities are classified as either trading or available-for-sale. Trading securities are bought and held principally for the purpose of selling them in the near term. Held-to-maturity securities are those debt securities which the Company has the ability and intent to hold until maturity. All other marketable securities not included in trading and held-to-maturity are classified as available-for-sale. Management determines the appropriate classification of marketable securities at the time of purchase and re-evaluates such designation as of each balance sheet date. All of the Company's marketable securities are available-for-sale as of December 31, 1999. 53 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS Available-for-sale marketable securities are reported at fair value, adjusted for other-than-temporary declines in value, of which there have been none. Unrealized holding gains and losses, net of applicable taxes, on available-for-sale marketable securities are reported in accumulated other comprehensive income in stockholders' equity until realized. Interest income is recognized when earned. Realized gains and losses for marketable securities are determined using the specific identification method for determining the cost of the securities sold. (f) Property and Equipment Property and equipment are stated at cost, net of accumulated depreciation. Depreciation is computed using the straight-line method over the estimated useful lives of the assets, as follows: three years for computer equipment and software and five to ten years for furniture and equipment. Leasehold improvements are amortized using the straight-line method over the shorter of the estimated useful lives of the assets or the term of the lease. Expenditures for maintenance and repairs are charged to expense as incurred. Expenditures for major renewals and betterments that extend the useful lives of property and equipment are capitalized and depreciated over the remaining useful lives of the asset. When assets are retired or sold, the cost and related accumulated depreciation are removed from the accounts and any resulting gain or loss is recognized in the results of operations. (g) Goodwill and Other Intangible Assets Goodwill and other intangible assets were acquired in connection with the purchase of NCR's Teracube assets and related intangible assets and the purchase of the minority interest in the Company's foreign subsidiaries. Other intangible assets consist of trade name, customer list, and assembled work force. Goodwill and other intangible assets are amortized on the straight-line basis over their weighted average useful lives of approximately 3 years. (h) Impairment of Long-Lived Assets The Company reviews long-lived assets, including goodwill, for impairment whenever events or changes in business circumstances indicate that the carrying amount of the assets may not be fully recoverable or that the useful lives of these assets are no longer appropriate. Each impairment test is based on a comparison of the undiscounted cash flows to the recorded value of the asset. If impairment is indicated, the asset is written down to its estimated fair value of the discounted cash flow basis. There have been no impairment provisions. (i) Software Development Costs In accordance with Statement of Financial Accounting Standards (SFAS)("SFAS") No. 86, "Accounting for the Costs of Computer Software to Be Sold, Leased, or Otherwise Marketed," software development costs are expensed as incurred until technological feasibility has been established, at which time such costs are capitalized until the product is available for general release to customers. The Company defines the establishment of technological feasibility as the completion of all planning, designing, coding and testing activities that are necessary to establish products that meet design specifications including functions, features and technical performance requirements. Under the Company's definition, establishing technological feasibility is considered complete only after the majority of customer testing and customer feedback has been incorporated into product functionality. Software development costs capitalized include direct labor costs and fringe labor overhead costs attributed to programmers, software engineers, quality control and field certifiers working on products after they reach technological feasibility but before they are generally available to customers for sale. Capitalized costs are amortized over the estimated product life of two to three years using the greater of the straight-line method or the ratio of current product revenues to total projected future revenues. Software development costs, net of accumulated amortization, are $1,247$647,000 and $1,831$1.2 million at December 31, 19981999 and 1997,1998, respectively, and are included in deposits 48and other 54 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (In thousands, except share and per share data) and otherSTATEMENTS assets on the balance sheet. Amortization expense related to software development costs was $584$600,000, $584,000 and $97$98,000 for the years ended December 31, 1999, 1998 and 1997, respectively. Prior to the year ended December 31, 1997respectively, and duringis included in cost of revenues. During 1999 and 1998, no costs were capitalized as the establishment of technological feasibility of the Company's products and general release of such software had substantially coincided. As a(j) Deferred Revenue and Advance Payments Deferred revenue and advance payments related to product licenses result primarily from multiple element arrangements that include development and other customized services, which may also include subsequent hosting services, or other arrangements with future deliverables. Certain of these services significantly alter features or functionality of the software. Deferred revenue and advance payments related to product support and other services result from payments received prior to the performance of services for software development, costs qualifying for capitalization were insignificantconsulting, education and therefore, the Companymaintenance. Deferred revenue has only capitalized software development costs during 1997. (f) Propertybeen classified as either deferred product revenue or deferred product support and Equipment Property and equipment are stated at cost. Depreciation is computed using the straight-line method overother services revenue based on the estimated useful livesfair value of the assets, generally three to ten years. Leasehold improvements are amortized using the straight-line method over the shortermultiple elements of the estimated useful lives of the assets or the terms of the leases. Depreciationarrangement. Non-current deferred revenue and amortization expense relatedadvance payments are expected to propertybe recognized into revenue in one to three years. The Company discloses billable and equipment was $2,585, $1,141 and $306 for the years ended December 31, 1998, 1997 and 1996, respectively. (g)unpaid amounts in deferred revenue as an offset to accounts receivable. (k) Revenue Recognition Prior to January 1, 1998 the Company recognizedProduct license revenue is derived from sales of software licenses. Product support and other services revenue consists of revenue derived from software production and/or modification, maintenance services, customer and partner education and consulting and other services. The Company's revenue recognition policies are in accordance with the American Institute of Certified Public Accountants' (AICPA) Statement of Position (SOP) 91-1, "Software Revenue Recognition." Subsequent to December 31, 1997, the Company began recognizing revenue in accordance with SOP("SOP") 97-2, "Software Revenue Recognition.Recognition" which is the authoritative guidance for recognizing revenue on software transactions and, in the case of software arrangements which require significant production, modification, or customization of software, the Company follows the guidance in SOP 81-1, "Accounting for Performance of Construction- Type and Certain Production-Type Contracts." SOP 97-2 requires that revenue recognized from software arrangements be allocated to each element of the arrangement based on the relative fair values of the elements, such as software products, maintenance services, installation, training or other elements. Under SOP 97-2, the determination of fair value is based on objective evidence that is specific to the vendor. If such evidence of fair value for each element of the arrangement does not exist, all revenue from the arrangement is deferred until such time that evidence of fair value does exist or until all elements of the arrangement are delivered. SOP 97-2 was amended on March 31,in February 1998 by SOP 98-4 "Deferral of the effective dateEffective Date of a provisionProvision of SOP 97-2." In97-2" and was amended again in December 1998 the AICPA issuedby SOP 98-9 "Modification of SOP 97-2, Software Revenue Recognition with Respect to Certain Transactions." which amendsThose amendments deferred and then clarified, respectively, the specification of what was considered vendor specific objective evidence of fair value for the various elements in a multiple element arrangement. The Company adopted the provisions of SOP 97-2 and SOP 98-4 andas of January 1, 1998. SOP 98-9 is effective after December 31, 1998. Management has assessed these new statements and believes that theirfor all transactions entered into by the Company in fiscal year 2000. The adoption willof this statement is not expected to have a material effectimpact on the timing of theCompany's operating results, financial position or cash flows. The Company's revenue recognition or cause changes to its revenue recognition policies. Revenue from product licensing arrangementspolicy is generally recognized after execution of a licensing agreement and shipment of the product, provided that no significant Company obligations remain and the resulting receivable is deemed collectible by management. In addition, theas follows: Product license revenue: The Company recognizes revenue from sales of software licenses to value- addedend users or resellers (VARs)upon persuasive evidence of an arrangement (as provided by agreements or contracts executed by both parties), delivery of the software and original equipment manufacturers (OEMs) atdetermination that collection of a fixed or determinable license fee is 55 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS considered probable. When the fees for software upgrades and enhancements, maintenance, consulting and education are bundled with the license fee, they are unbundled using the Company's objective evidence of the fair value of the multiple elements represented by the Company's customary pricing for each element in separate transactions. If such evidence of fair value for each element of the arrangement does not exist, all revenue from the arrangement is deferred until such time that evidence of product shipment,fair value exists for undelivered elements or until all elements of the arrangement are delivered, subject to evaluation of possible product returns or exchanges. Historically,certain exceptions set forth in SOP 97-2. When the software license arrangement requires the Company has not experienced any returnsto provide consulting services for significant production, customization or exchangesmodification of its products from direct sale customers, VARsthe software or OEMs. Serviceswhen the customer considers these services essential to the functionality of the software product, both the product license revenue which includes training and consulting services revenue are recognized in accordance with the provisions of SOP 81-1. The Company recognizes revenue from these arrangements using the percentage of completion method based on cost inputs and, therefore, both product license and consulting services revenue are recognized as work progresses. If the software license arrangement obligates the Company to the delivery of unspecified future products, then revenue is recognized aton the time the service is performed. The Company defers and recognizes maintenance revenuesubscription basis, ratably over the termsterm of the contractcontract. Product support and other services: Maintenance includes technical support and software updates and upgrades to customers. Maintenance service revenue is recognized ratably over the term, which in most cases is one year. Revenue from consulting and education services is recognized as the services are performed. Revenue from arrangements where the Company provides hosting services is recognized over the hosting period. Any fees paid or costs incurred prior to the hosting period, rangingsuch as license fees, consulting, customization or development services, is deferred and also recognized ratably over the subsequent hosting period, which is generally two years. Amounts collected prior to satisfying the above revenue recognition criteria are reflected in deferred revenue and advance payments. The Company discloses billable and unpaid amounts in deferred revenue as an offset to accounts receivable. Cost of product license revenue consists of the costs to distribute the product, including the costs of the media on which it is delivered and royalty payments to third party vendors, as well as amortization of software development costs. Cost of product support and other services revenue consists primarily of consulting and support personnel salaries and related costs. Research and development costs are excluded from 12 to 36 months. (h)the cost of revenue. The Company occasionally enters into barter arrangements involving the exchange of both products and services. Such transactions are recorded at the estimated fair value of the products or services received or given where significant objective evidence of this value exists. In the absence of sufficient objective evidence of fair value, the acquired assets are recorded at the book value of the surrendered assets. For additional information regarding the Company's revenue recognition policies in the years ended December 31, 1999, 1998 and 1997, see the discussion in Note 3, below. (l) Advertising Costs Advertising production costs are expensed the first time the advertisement takes place. Media placement costs are expensed in the month the advertising appears. Advertising costs were $1.6 million, $134,000 and $93,000 for the years ended December 31, 1999, 1998 and 1997, respectively. Additionally, as of December 31, 1999, prepaid advertising costs were $3.5 million, of which a substantial portion will be expensed in the first quarter of 2000. (m) Year 2000 Costs 56 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS The Company's year 2000 activities are substantially complete. The Company expenses costs for Year 2000 issues as incurred. (n) Income Taxes Prior to the Initial Public Offering,initial public offering, the Company had elected to be treated as a Subchapter S corporation for federal and state income tax purposes as a Subchapter S corporation.purposes. Under Subchapter S, the taxable income or loss iswas reported by the stockholders and, accordingly, no federal or state income taxes hadhave been provided for in the financial statements prior to consummation of the Initial Public Offering. In connection with the Initial Public Offering,initial public offering, the Company converted to a Subchapter C corporation and, accordingly, is no longer treated as a Subchapter S corporation for tax purposes. The Company is now subject to federal and state income taxes and recognizes deferred taxes in accordance with SFAS No. 109, "Accounting Forfor Income Taxes,Taxes." which the Company adopted upon consummation of the Initial Public Offering. This statement provides for a liability approach under which deferred income taxes are provided based upon enacted tax laws and rates applicable to the periods in which the taxes become payable. The adoption of SFAS No. 109 did not have a material impact on the Company's operating results. As of December 31, 1998, the Company's deferred tax assets of approximately $5,835 consist primarily of net operating loss carryforwards related to foreign operations. The Company recorded a valuation allowance on the deferred tax assets relating to certain foreign operations where there is uncertainty as to whether the deferred tax asset is realizable. The consolidated statement of operations includes pro forma information to reflect income taxes as if the Company had been a Subchapter C corporation for the years ended December 31, 1998 and 1997. 49 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (In thousands, except share and per share data) (i)(o) Basic and Diluted Net Income (Loss)Loss Per Share The Company previously adopted SFAS No. 128, "Earning per Share." SFAS 128 specifies the calculation and presentation of basic and diluted net loss per share. Basic net income (loss)loss per share is computed ondetermined by dividing the basis of the weighted average number ofnet loss applicable to common shares outstanding. Diluted net income (loss) per share is computed on the basis ofstockholders by the weighted average number of common shares outstanding assuming conversionduring the period. Diluted net loss per share is determined by dividing the net loss applicable to common stockholders by the weighted average number of dilutivecommon shares and common share equivalents outstanding during the period. Common share equivalents are included in the diluted net loss per share calculation when dilutive. Common share equivalents consisting of common stock equivalent shares fromissuable upon exercise of outstanding common stock options and warrants. (j)warrants are computed using the treasury stock method. The Company's net loss per share calculation for basic and diluted is based on the weighted average common shares outstanding. There are no reconciling items in the numerator and denominator of the Company's net loss per share calculation. Employee stock options and warrants have been excluded from the net loss per share calculation because their effect would be anti-dilutive. Refer to Note 14 below for stock options and warrants excluded in each year. (p) Foreign Currency Translation The functional currency of the Company's international operations, which are predominately in Europe, is the local currency. Accordingly, all assets and liabilities of non-U.S. operationsthese subsidiaries are translated into U.S. dollars atusing exchange rates in effect asat the end of each balance sheet date. Revenuethe period and expense accounts of these operationsrevenue and costs are translated atusing weighted average exchange rates prevailing duringfor the period the transactions occur. Accordingly,period. The related translation gainsadjustments are reported in accumulated other comprehensive income in stockholders' equity. Gains and losses resulting from foreign currency transactions are included as a component of stockholders' equity. Foreign currency transaction gains and losses are included in determining net income. (k)immaterial for all periods presented. (q) Concentrations of Credit Risk Financial instruments that potentially subject the Company to concentrations of credit risk consist primarily of cash, cash equivalents, short-term investments and accounts receivable. The Company places its cash equivalents and short-term investments with high credit-quality financial institutions and invests its excess cash primarily in money market instruments. The Company has established guidelines relative to credit ratings and maturities that seek to maintain safety and liquidity. The Company sells products and services to various companies across several industries throughout the world in the ordinary course of business. The Company 57 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS routinely assesses the financial strength of its customers and maintains allowances for anticipated losses. For the years ended December 31, 1998, 1997,1999 and 1996,1998, no one customer accounted for 10% or more of total revenues nornet accounts receivable. (l)(r) Fair Value of Financial Instruments The Company's financial instruments, which consist of cash, cash equivalents, short-term investments, accounts receivable accounts payable, line of credit and notesaccounts payable, approximate fair value. The carrying amounts of the line of credit and notes payable approximate fair value as these financial instruments contain variable interest rates that reprice frequently. (m)(s) Stock-based Compensation The Company accounts for stock-based compensation under SFAS No. 123, "Accounting for Stock-Based Compensation." As permitted by SFAS No. 123, the Company has elected to continue following the provisions of Accounting Principles Board Opinion No. 25, (APB No. 25), "Accounting for Stock Issued to Employees," and to adopt only the disclosure only provisions of SFAS No. 123. (n) Year 2000 Costs(t) Comprehensive Income (Loss) The Company adopted SFAS No. 130, "Reporting Comprehensive Income," effective January 1, 1998. This standard requires the Company to report the total changes in stockholders' equity that do not result directly from transactions with stockholders, including those which do not affect retained earnings. Other comprehensive income (loss) recorded by the Company is solely comprised of accumulated currency translation adjustments and unrealized gains and losses on available-for-sale marketable securities, net of related tax effects. (u) Recent Accounting Standards In December 1999, the Securities and Exchange Commission ("SEC") released Staff Accounting Bulletin ("SAB") No. 101, "Revenue Recognition in Financial Statements," which provides guidance on the recognition, presentation and disclosure of revenue in financial statements filed with the SEC. Subsequently, the SEC released SAB 101A, which delayed the implementation date of SAB 101 for registrants with fiscal years that begin between December 16, 1999 and March 15, 2000. The Company is required to be in conformity with the provisions of SAB 101, as amended by SAB 101A, no later than April 1, 2000 and does not expect a material effect on the Company's financial position, results of operations or cash flows as a result of SAB 101. In June 1999, the Financial Accounting Standards Board issued SFAS No. 137, which delays the effective date of SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities," which will be effective for the Company's fiscal year 2001. This statement establishes accounting and reporting standards requiring that every derivative instrument, including certain derivative instruments embedded in other contracts, be recorded in the balance sheet as either an asset or liability measured at its fair value. The statement also requires that changes in the derivative's fair value be recognized in earnings unless specific hedge accounting criteria are met. The Company has not entered into derivative contracts and does not have near term plans to enter into contracts, accordingly the adoption of SFAS No. 133 and SFAS No. 137 is not expected to have a material effect on the financial statements. (3) Restatement of Financial Statements Subsequent to the filing of a registration statement on Form S-3 with the SEC which included the Company's audited financial statements for the years ended December 31, 1999, 1998 and 1997 the Company 58 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS became aware that the timing and amount of reported earned revenues from license transactions in 1999, 1998 and 1997 required revision. These revisions primarily addressed the recognition of revenue for certain software arrangements which should be accounted for under the subscription method or the percentage of completion method, which spread the recognition of revenue over the entire contract period. For example, when fees are received in a transaction in which the Company is licensing software and also performing significant development, customization or consulting services, the fees should be recognized using the percentage of completion method and, therefore, product license and product support and other services revenue are recognized as work progresses. Revenue from arrangements where the Company provides hosting services is generally recognized over the hosting term, which is generally two to three years. The effect of these revisions is to defer the time in which revenue is recognized for large, complex contracts that combine both products and services. These revisions also resulted in a substantial increase in the amount of deferred revenue reflected on the Company's balance sheet at the end of 1999 and 1998. Additionally, these revisions include the effects of changes in the reporting periods when revenue from certain contracts are recognized. In the course of reviewing its revenue recognition on various transactions, the Company became aware that, in certain instances, the Company had recorded revenue on certain contracts in one reporting period where customer signature and delivery had been completed, but where the contract may not have been fully executed by the Company in that reporting period. The Company subsequently reviewed license agreements executed near the end of the years 1999, 1998 and 1997 and determined that revisions were necessary to ensure that all agreements for which the Company was recognizing revenue in a reporting period were executed by both parties no later than the end of the reporting period in which the revenue is recognized. The total effect of all revisions to revenue was to reduce revenues by $54.0 million, $10.9 million and $1.0 million for the years ended December 31, 1999, 1998 and 1997, respectively. The Company also made certain revisions to our balance sheet as of December 31, 1999. These revisions include a reclassification of approximately $21.5 million from accounts receivable to short-term investments relating to the value of proceeds from a software transaction that was received in the form of a right to receive shares of the customer's common stock. We also recorded an increase to goodwill of approximately $31.4 million, net of the increase in amortization, relating to the purchase of the intellectual property and other tangible and intangible assets, including the assembled workforce relating to NCR's Teracube project in exchange for 566,372 shares of our Class A common stock. We made this revision as a result of a re-measurement of the purchase price of the Teracube assets to reflect the value of our Class A common stock on the transaction's closing date. In addition, we reduced fixed assets by approximately $8.8 million, net of the decrease in depreciation, in order to record software received for resale and software acquired for internal use in barter transactions at the book value of our assets surrendered in the exchange. Approximately $5.0 million of the reduction in fixed assets is a reduction in revenue, as restated. Of this amount, no revenue will be recorded unless this software is resold. Accordingly, such financial statements have been restated as follows:
1999 1998 1997 ---------------------- ---------------------- ----------------------- As As As -- -- -- Reported Restated Reported Restated Reported Restated -------- -------- -------- -------- -------- -------- Statements of Operations Data Revenues: Product licenses....................... $143,193 $ 85,797 $72,721 $61,635 $36,601 $35,478 Product support and other services..... 62,136 65,461 33,709 33,854 16,956 17,073 Income (loss) from operations........... 18,319 (34,533) 9,326 (2,549) 372 (634) Provision for income taxes.............. 7,735 1,246 3,442 -- -- -- Net income (loss)....................... 12,620 (33,743) 6,178 (2,255) 121 (885) Net income (loss) per share:
59 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS Basic.................................. 0.16 (0.44) 0.09 (0.03) 0.00 (0.02) Diluted................................ 0.15 (0.44) 0.08 (0.03) 0.00 (0.02) Balance Sheet Data Short-term investments.................. 19,627 42,418 -- -- -- -- Accounts receivable, net................ 61,149 37,586 33,054 25,377 16,085 15,121 Prepaid expenses and other current assets................................. 15,782 15,461 2,198 5,245 1,435 1,435 Property and equipment, net............. 39,400 30,594 13,773 13,773 6,891 6,891 Goodwill and other intangible assets, net.................................... 15,760 47,154 987 987 -- -- Deposits and other assets............... 1,559 2,439 1,770 1,770 2,148 2,148 Deferred tax assets, net (current and non-current)........................... 3,337 1,775 716 1,928 -- -- Accounts payable and accrued expenses 14,388 13,582 11,904 11,464 9,636 9,636 Deferred revenue and advance 16,782 payments (current and non-current)..... 71,283 11,478 13,048 9,387 9,429 Deferred tax liabilities, net (current and non-current)....................... -- 1,775 671 1,928 -- -- Additional paid-in capital.............. 117,556 138,943 42,183 42,183 20 20 Deferred compensation................... (1,641) (895) (2,098) (1,164) -- -- Accumulated other comprehensive income................................. 197 1,643 894 894 158 158 Retained earnings (deficit)............. 17,849 (37,953) 5,229 (4,210) (634) (1,640)
(4) Public Offerings On February 10, 1999, the Company sold to the public 3,170,000 shares of Class A common stock for approximately $40.1 million, net of offering costs. In addition, certain holders of Class B common stock converted 830,000 shares of Class B common stock to Class A common stock in connection with their sale of such shares in the public offering. Class B common stock shares are convertible to Class A common stock shares on a one-to-one basis at the election of the stockholder. On June 16, 1998, the Company issued 8,880,000 shares of Class A common stock in an initial public offering, raising $48.2 million, net of offering costs. In addition, certain stockholders of Class B common stock converted 320,000 shares of Class B common stock to Class A common stock in connection with their sale of such shares in the initial public offering. The holders of Class A common stock generally have rights identical to those of holders of Class B common stock, except that holders of Class A common stock are entitled to one vote per share while holders of Class B common stock are entitled to ten votes per share on all matters submitted to a vote of stockholders. (5) Acquisitions (a) Purchase of NCR's Teracube Assets In December 1999, the Company purchased the intellectual property and other tangible and intangible assets, including the assembled workforce relating to NCR's Teracube project in exchange for 566,372 shares of Class A common stock, valued at $49.6 million, based on the price of the Company's stock at the closing. The Company will develop the Teracube assets in concert with its existing proprietary technology to create a business intelligence platform for data warehouses using NCR's Teradata database. The Company's preliminary allocation of the $49.6 million purchase price was $2.8 million for in-process research and development and 60 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS $46.8 million for tangible and intangible assets including core technology, computer equipment, assembled work force and agreements not to compete. The Company believes the weighted average estimated useful life of such assets, based upon the final allocation, will be less than 5 years and anticipates its final allocation of the purchase price will be completed during the first half of 2000. In estimating the fair value of the in-process research and development projects acquired, the Company considered, among other factors, the stage of development of the Teracube research and development projects at the time of the acquisition and projected estimated cash flows from those projects when completed and the percentage of the final products cash flows that is attributed to core technology of the Company and that was already developed by NCR. Associated risks include the inherent difficulties and uncertainties in completing Teracube and, thereby, achieving technological feasibility and risk related to the impact of potential changes in future technology. The Company intends to incur expenses costs for Year 2000 issues as incurred. (o)of approximately $900,000 over the next year in order to complete the project. The project was approximately 85% complete at the time of the acquisition and approximately 30% of the final product's estimated cash in-flows are attributable to the acquired Teracube technology. The Company used a discount rate of 35% when estimating the net present value of the projected incremental cash flows. Remaining development efforts are focused on completing development of certain sub-products of Teracube that will maximize efficiencies in operation of the Company's business intelligence and e-business products and make it compliant with industry standards. Completion of these projects will be necessary before revenues are produced. The Company expects to begin to benefit from the purchased in-process research and development by the end of 2000. If these projects are not successfully developed, the Company may not realize the value assigned to the in-process research and development projects. During the year ended December 31, 1999, the Company recorded amortization expense of $341,000 relating to these intangible assets. (b) Purchase of Minority Interest in Foreign Subsidiaries and Related Intangibles Effective January 1, 1998, the Company issued a total of 1,401,6412,803,282 shares of Class B Common Stockcommon stock to certain existing stockholders in exchange for their approximate 21% minority interest in certain of the Company's foreign subsidiaries. The transaction and the valuation of the percentage interests held by each of the minority interest stockholders for purposes of determining the number of shares of Common Stockcommon stock to be issued to each of them were reviewed and approved by the disinterested members of the Board of Directors. The Company accounted for the transaction under the purchase method of accounting. The 1,134,6622,269,324 shares issued to the majority stockholder of the Company in exchange for his shares in the foreign subsidiaries' minority interest (representing 17% interest of the foreign subsidiaries) was an exchange between entities under common control and was therefore accounted for at historical cost. The historical cost for the majority stockholder's investment in the minority interest was approximately $58.$58,000. The shares issued to the other minority interest stockholder (representing 4% interest of the foreign subsidiaries) were recorded at fair value. Accordingly, the Company recorded $1,068 50 $1.1 million for acquired intangible assets which is included in deposits and other assets in the balance sheet representing the excess of the fair market value of 266,979533,958 of the shares issued in exchange for the non controlling interestsnon-controlling interests' shares in the foreign subsidiaries. The Company has allocated the followingpurchase price amounts to the identifiable intangible assets, consisting primarily of distribution channels, trade name and customer lists and is amortizing those assets on a straight-line basis over the following estimatedweighted average useful lives: Distribution channels........................... $ 478 15 years Trade name...................................... 239 20 years Customer list................................... 267 10 years Assembled workforce............................. 66 10 years Goodwill........................................ 18 5 years ------ $1,068 ======lives of approximately 14 years. During the yearyears ended December 31, 1999 and 1998, the Company recorded amortization expense of $81$81,000, in each year, relating to these intangible assets. (p) Recent Accounting Standards As(6) Short-term Investments 61 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS The following available-for-sale securities are included in short-term investments as of December 31, 1998,1999 (in thousands):
Gross Gross Amortized Unrealized Unrealized Cost Gains Losses Fair Value -------------- -------------- --------------- -------------- Corporate notes................................... $ 5,505 $ -- $ (50) $ 5,455 U.S. agency notes................................. 14,000 -- (78) 13,922 Common shares interests in U.S. domiciled corporation...................................... 21,546 1,495 -- 23,041 ------- ------- ------- ------- $41,051 $1,495 $ (128) $42,418 ======= ======= ======= =======
The following is a summary of contractual maturities of the Company has adopted SFAS No. 130, "Reporting Comprehensive Income," which requires additional disclosures with respect to certain changesCompany's investments in assets and liabilities that previouslydebt securities as of December 31, 1999 (in thousands):
Amortized Cost Fair Value ------------------- ------------------- Within one year.................................................. $11,000 $10,960 After one year, within five years................................ 8,505 8,417 ------- ------- $19,505 $19,377 ======= =======
There were not required to be reportedno short-term investments as results of operations for the period. In addition, the Company adopted SFAS No. 131, "Disclosures about Segments of an Enterprise and Related Information" was issued, which establishes standards for the manner in which public companies report information about operating segments, products and services, geographic areas and major customers in annual and interim financial statements. The Company does not expect SFAS No. 131 to materially impact its financial statement disclosures. (2) Initial Public Offering On June 16, 1998, the Company issued 4.6 million shares of Class A Common Stock in an initial public offering raising approximately $48.1 million (the "Initial Public Offering"). The holders of Class A Common Stock generally have rights identical to those of holders of Class B Common Stock, except that holders of Class A Common Stock are entitled to one vote per share while holders of Class B Common Stock are entitled to ten votes per share on all matters submitted to a vote of stockholders. (3)December 31, 1998. (7) Accounts Receivable Accounts receivable, net of allowances, consist of the following:following, as of December 31, ----------------- 1998 1997 ------- ------- Billed............................................ $27,976 $16,621 Unbilled.......................................... 6,663 234 Less allowance for doubtful accounts.............. (1,585) (770) ------- ------- $33,054 $16,085(in thousands):
1999 1998 ------------ ----------- Billed and billable.............................................. $ 66,181 $35,057 Less deferred revenue............................................ (25,266) (8,095) -------- ------- 40,915 26,962 Less allowance for doubtful accounts............................. (3,329) (1,585) -------- ------- $ 37,586 $25,377 ======== ======= ======= (4)
(8) Property and Equipment Property and equipment consistsconsist of the following:following, as of December 31, -----------------(in thousands):
1999 1998 --------- --------- Computer equipment and software................................ $ 28,451 $14,967 Furniture and equipment........................................ 9,595 2,850 Leasehold improvements......................................... 3,647 697 -------- ------- 41,693 18,514 Less: accumulated depreciation and amortization............... (11,099) (4,741) -------- ------- $ 30,594 $13,773 ======== =======
Depreciation and amortization expense related to property and equipment was $6.6 million, $2.6 million and $1.1 million for the years ended December 31, 1999, 1998 and 1997, ------- ------- Computer equipment and software................... $14,967 $ 6,703 Furniture and equipment........................... 2,850 1,512 Leasehold improvements............................ 697 292 Less: accumulated depreciation and amortization.. (4,741) (1,616) ------- ------- $13,773 $ 6,891 ======= ======= 51respectively. (9) Bank Borrowings 62 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (In thousands, except share and per share data) (5) Bank BorrowingsSTATEMENTS In December 1996,March 1999, the Company entered into a loanline of credit agreement with a commercial bank (the "Business Loan"). The Business Loan, as amended in September 1998,which provides for a $5.0 millionan unsecured revolving line of credit for general working capital purposes. Borrowings under the Business Loan maypurposes, up to $25.0 million, not to exceed 80% of eligible accounts receivable3.5 times earnings before interest, taxes, depreciation and amortization for the revolving working capital line of credit.prior four quarters. The borrowings bear interest at the lender's prime rate or LIBOR plus 1.50% for the revolving line of credit. Borrowings under the Business Loan are collateralized by substantially all of the Company's assets. In July 1998, the Company repaid all net borrowings under the Business Loan. As of December 31, 1998, no amounts were outstanding under the Business Loan. The Business Loan requires the Company to maintain certain financial ratios and to comply with certain other covenants. As of December 31, 1998, the Company is in compliance with these covenants. Subsequent to year end, the Company expanded its line of credit to $25.0 million. Borrowings under the expanded revolving line of credit will bear interest at a variable rate equal to LIBOR plus 1.0% to 1.75%, depending upon the ratio of funded debt to earnings. (6) Notes Payable Notes payableearnings before interest, taxes, depreciation and amortization. The line of credit agreement includes a 0.2% unused line of credit fee and expires on May 31, 2001. This line of credit agreement replaced the previous loan agreement, which provided for a $5.0 million revolving line of credit. In July 1998, the Company repaid all net borrowings under the previous loan agreement. As of December 31, 1999 and 1998, there were no outstanding amounts under the line of credit. The line of credit agreement requires that the Company comply with certain financial covenants. The Company is not in compliance with all of the covenants contained in the line of credit agreement. However, the Company has received a waiver through April 30, 2000 at which time the Company expects to restructure the credit facility. (10) Deferred Revenue and Advance Payments Deferred revenue and advance payments from customers consist of the following:following, as of December 31, (in thousands):
December 31, -----------------1999 1998 1997 ------- ------------------ ---------- Notes payable to financial institution with interest rates varying from 8.8% to 9.4%, at December 31, 1997, maturities through December 31, 2001, payableCurrent: Deferred product revenue......................................... $ 38,164 $ 1,366 Deferred product support and other services revenue.............. 24,267 15,885 -------- ------- 62,431 17,251 Less amount in monthly installmentsaccounts receivable............................... (24,403) (4,949) -------- ------- $ 38,028 $12,302 ======== ======= Non-current: Deferred product revenue......................................... $ 9,461 $ 471 Deferred product support and collateralized by the related equipment......other services revenue.............. 24,657 3,421 -------- ------- 34,118 3,892 Less amount in accounts receivable............................... (863) (3,146) -------- ------- $ --33,255 $ 3,328 Less: current portion -- (900) ------- ------- Notes payable, long-term portion.............................. $ -- $ 2,428 =======746 ======== =======
(7)(11) Income Taxes Prior to the Initial Public Offering,initial public offering, the Company was an S corporation,Corporation, and accordingly, the Company was not liable for corporate income taxes. However, effectiveEffective June 12, 1998, the Company iselected to become a tax-paying entity. In connection with such conversion, the Company recorded a net deferred tax liability of $576,000 reflecting the effect of its conversion from the cash to the accrual basis for tax reporting. U.S. and international components of income before income taxes were, for the years ended December 31, (in thousands):
1999 1998 ----------- ------------ U.S............................................................... $(28,245) $ 206 Foreign........................................................... (4,252) (2,461) -------- ------- Total............................................................. $(32,497) $(2,255) ======== =======
63 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS The tax provision consists of the following, for the years ended December 31:31, (in thousands):
Pro forma1999 1998 1997 ------------------- ----------- (unaudited) Current: Federal......................................Federal......................................................... $ 2,930-- $ (148) State........................................ 557 71 Foreign...................................... -- 124State........................................................... -- -- Foreign......................................................... 1,246 -- -------- ------- 1,246 -- Deferred: Federal......................................................... (7,488) (136) State........................................................... (1,872) (545) Foreign......................................................... (2,313) (1,654) -------- ------- 3,487 47 Deferred: Federal...................................... 38 794 State........................................ 140 170 Foreign...................................... (1,654) (1,443)(11,673) (2,335) -------- ------- ------- (1,476) (479) Increase in valuation allowance............... 1,431 921 -------allowance................................... 11,673 2,335 -------- ------- Total provision...............................provision................................................. $ 3,4421,246 $ 489 =======-- ======== =======
52 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (In thousands, except share and per share data) Pre-tax income for the year ended December 31, 1998 was $9,620. The provision for income taxes differs from the amount computed by applying the federal statutory income tax rate to the Company's income before taxes as follows, for the years ended December 31:31, (in thousands):
Pro forma1999 1998 1997 ------ ----------- (unaudited)---------- ---------- Income tax (benefit) expense at federal statutory rate.................... $3,271rate............ $(11,374) $ 41(766) Goodwill amortization and other non-deductible expenses......... 147non-deductibles................... 351 (72) Impact of international operations................................ (200) (787) Adjustment for tax method change.................................. 1,016 -- Foreign sales corporation....................................... (203) -- State income tax, net of federal tax benefit.................... 367 5 S Corporation income............................................ (240) -- Loss on foreign subsidiary...................................... (231) -- Tax credits..................................................... (350) (480) Utilization of foreign net operating losses..................... (263) --income.............................................. (180) (637) Research and development tax credit............................... (40) (73) Change in valuation allowance................................... 1,431 921 International rate differential................................. (290) 2 Other........................................................... (197)allowance..................................... 11,673 2,335 -------- -------- $ 1,246 $ -- ------ ----- $3,442 $ 489 ====== ============= ========
Significant components of the Company's deferred tax assets and liabilities are as follows, as of December 31:31, (in thousands):
Pro forma1999 1998 1997 ------- ----------- (unaudited)----------- Deferred tax assets, net: Allowances and reserves.......................reserves........................................... $ 1,826 $ 1,561 $ 287 Accrued compensation..........................compensation.............................................. 1,214 848 384 ForeignNet operating loss carryforwards.................................. 17,434 3,162 Deferred revenue adjustment....................................... 10,768 582 Cash to accrual conversion........................................ 1,892 -- Amortization...................................................... 329 -- Acquired in-process research and development...................... 1,064 -- Federal and state tax credit carry forwards....................... 1,649 541 -------- ------- 36,176 6,694 Valuation allowance............................................... (25,169) (3,228) -------- ------- Deferred tax assets, net operating losses.................. 3,162 1,801 Tax credits................................... 264 -- Deferred revenue.............................. -- 595 ------- ------- 5,835 3,067 Valuation allowance.......................... (2,324) (1,801) ------- ------- Net deferred tax assets....................... 3,511 1,266 -------of valuation allowance................... 11,007 3,466 -------- ------- Deferred tax liabilities: Prepaid assets................................ 489 447 Depreciation..................................assets.................................................... 3,257 489
64 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS Depreciation...................................................... 2,311 424 558 Capitalized software.......................... 1,071 703software.............................................. 208 476 Capitalized internal software..................................... 1,651 -- Amortization...................................................... 7 595 Unbilled receivables.............................................. 1,558 -- Cash to accrual conversion....................conversion........................................ 1,496 1,482 Net unrealized gain on marketable securities...................... 519 -- --------------- ------- Total deferred tax liabilities...............liabilities.................................... 11,007 3,466 1,708 --------------- ------- Total net deferred tax asset (liability).......liability.................................. $ 45-- $ (442) =======-- ======== =======
The Company recorded a net $1,431$21.9 million increase in the valuation allowance for the year ended December 31, 19981999 related to foreign net operating lossesdeferred tax assets which, in the Company's opinion, mayare not likely to be realizable.realized in future periods. The Company has foreign net operating loss carryforwards of $7,942$13.3 million of which $2,897$185,000, $1.7 million and $213,000 will expire in 2002, 2003 and 2003.2004, respectively. The remaining foreign net operating losses of $5,045 carryforward$11.3 million can be carried forward indefinitely. 53 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (In thousands, except shareThe Company has domestic net operating loss carryforwards of $31.5 million, primarily related to the deductions associated with the disqualified disposition of incentive stock options, which expire in 2019. The Company has research and per share data)development tax credit carryforwards of $1.4 million expiring in 2018 and 2019. For the yearyears ended December 31, 1999 and 1998 the Company recorded a total tax provision of $3,442.$1.2 million and $0, respectively. Upon the revocation of the Company's federal S corporation election in June of 1998, the Company accounts for income taxes in accordance with SFAS No. 109, "Accounting''Accounting for Income Taxes."'' As of December 31, 19981999 management has concluded that noa full valuation allowance is required on the domestic deferred tax assets and certain of its foreign deferred tax assets based on its assessment that current and expected future levels of taxable income are not sufficient enough to realize these deferred tax assets. Had the Company been taxable as a regular C corporation throughout the 1998 tax period, it would have recorded a tax provision of $3,649. Had the Company been taxable as a regular C corporation as of December 31, 1997, the Company would have recorded a tax provision of $489, a net deferred tax liability of $442 and a valuation allowance of $1,801 primarily against the net operating loss carryforwards generated in certain foreign jurisdictions. As of December 31, 1997 management would have concluded that no valuation allowance was required on the domestic deferred tax assets and certain of its foreign deferred tax assets based on its assessment that current and expected future levels of taxable income are sufficient to realize these deferred tax assets. (8)(12) Commitments and Contingencies (a) Operating Leases The Company leases office space and computer and other equipment under operating lease agreements expiring at various dates through 2006.2010. In addition to base rent, the Company is responsible for certain taxes, utilities, and maintenance costs. Some of these leases contain renewal options and some contain purchase options. Future minimum lease payments under noncancelablenoncancellable operating leases with a remaining term in excessinitial terms of one year at December 31, 1998 are as follows:or more consist of the following (in thousands):
1999.........................................2000.................................................................................. $ 5,279 2000......................................... 4,692 2001......................................... 4,343 2002......................................... 4,330 2003......................................... 3,378 Thereafter................................... $ 6,627 ------- $28,649 =======20,279 2001.................................................................................. 19,350 2002.................................................................................. 16,113 2003.................................................................................. 11,922 2004.................................................................................. 10,150 Thereafter............................................................................ 36,278 -------- $114,092 ========
Total rental expense for the years ended December 31, 1999, 1998 1997 and 19961997 was approximately $3,952, $1,635$12.8 million, $4.0 million and $699,$1.6 million, respectively. (b) ContingenciesAs of December 31, 1999, the Company had $12.2 million in commitments for computer software and equipment and $5.0 million in marketing agreements. 65 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS In January 2000, the Company entered into an agreement to lease approximately 146,000 square feet of office space in McLean, Virginia. Total commitments under the lease, which expires in 2010, are approximately $51.6 million and are included in the schedule above. (13) Litigation The Company is a defendant in numerous purported class action suits in which the Company and several of its officers are alleged to have violated Section 10(b) of the Securities Exchange Act of 1934, as amended (the "1934 Act"), Rule 10(b) (5) promulgated thereunder and Section 20(a) of the 1934 Act. The complaints do not specify the amount of the damages sought. Accordingly, the Company is unable to determine or estimate the outcome at this time. It is possible that the Company may be required to pay substantial damages or settlement costs which could have a material adverse effect on the Company's financial condition or results of operations. The Company has not yet filed any responsive pleadings, but intends to defend the matter vigorously. In March 2000, the Company was notified that the SEC has issued a formal order of private investigation in connection with matters relating to the Company's previously announced restatement of its 1999 and 1998 financial results. The SEC has requested that the Company provide the SEC with certain documents concerning the Company's revision of its financial results for 1999 and 1998 and financial reporting documents. The SEC indicated that its inquiry should not be construed as an indication by the SEC or its staff that any violation of law has occurred, nor as an adverse reflection upon any person, entity or security. The Company is cooperating with the SEC in connection with this investigation and its outcome cannot yet be determined. The Company is also involved in other legal proceedings through the normal course of business, however, the ultimate resolution of these proceedings cannot be predicted with certainty.business. Management believes that any unfavorable outcome related to these other proceedings will not have a material effect on the Company's financial position, or results of operations. 54 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (In thousands, exceptoperations or cash flows. (14) Stockholders' Equity (a) Stock Split In January 2000, the Company's Board of Directors approved a two-for-one split of the Company's common stock effective in the form of a stock dividend. The stock dividend was distributed on January 26, 2000 to stockholders of record as of January 20, 2000. Stockholders' equity has been restated to give retroactive recognition to the split for all periods presented by reclassifying the par value of the additional shares arising from the split from paid-in capital to common stock. All references to share and per share data) (9) Stockholders Equity (a) Net Income (Loss) Per Share Reconciliations of the basic net income (loss) per share and diluted net income (loss) per share computationsamounts for the years ended December 31, 1998, 1997 and 1996 are as follows:
Year ended December 31, ----------------------------------------------------- 1998 1997 1996 ----------- ----------- ----------- Basic net income (loss) per share: Weighted-average common shares outstanding..................... 33,492,869 29,493,873 29,493,873 ----------- ----------- ----------- Net income (loss).............................................. $ 6,178 $ 121 $ (2,375) =========== =========== =========== Basic net income (loss) per share.............................. $ 0.18 $ 0.00 $ (0.08) =========== =========== =========== Diluted net income (loss) per share: Weighted-average common shares outstanding..................... 33,492,869 29,493,873 29,493,873 Diluted impact of common shares issuable on exercise of stock options and warrants.......................................... 5,108,520 2,868,404 -- ----------- ----------- ----------- Weighted-average common shares outstanding assuming dilution...................................................... 38,601,389 32,362,277 29,493,873 ----------- ----------- ----------- Net income (loss).............................................. $ 6,178 $ 121 $ (2,375) =========== =========== =========== Diluted net income (loss) per share............................ $ 0.16 $ 0.00 $ (0.08) =========== =========== ===========
Commonall periods presented have been restated to reflect this stock equivalents are included in the computation of diluted net income (loss) per share using the treasury stock method. During 1998 and 1996, stock options granted by the Company to purchase 956,135 and 1,172,963 common shares, respectively, were not included in the computation because the effect was anti- dilutive. Immediately prior to the Initial Public Offering, all outstanding shares of common stock were changed and converted into shares of Class A Commonsplit. (b) Stock and exchanged for an identical number of shares of Class B Common Stock. (b) Employee and Directors Stock Option Plans In February 1996, the Company adopted the 1996 Stock Plan in order to provide an incentive to eligible employees consultants and officers of the Company. UnderA total of 12,282,664 shares of Class A common stock are reserved under the 1996 Stock Plan, as amended, 8,000,000 sharesamended. As of common stock are reserved,December 31, 1999, options to purchase 6,169,96915,341,838 shares have been granted, as of December 31, 1998.which 3,059,174 have been cancelled. In March 1997, the Company adopted the 1997 Stock Option Plan for French Plan,Employees, which provides for the granting of options on the Company's Class A common stock to employees of MicroStrategy France SARL, the Company's French subsidiary. A total of 300,000600,000 shares of Class A common stock has beenare reserved under the French Plan,Stock Plan. As of December 31, 1999, options to purchase 111,250251,500 shares have been granted as of December 31, 1998.granted. 66 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS In September 1997, the Company adopted the 1997 Director Option Plan, which provides for the grants of nonqualified stock options to non-employee directors of the Company. A total of 200,000600,000 shares of Class A common stock has beenare reserved under the Director Option Plan, as amended. As of December 31, 1999, options to purchase 145,000320,000 shares have been granted asgranted. In April 1999, the Company adopted the 1999 Stock Option Plan, which provides for grants of stock options to eligible employees and officers of the Company. A total of 5,000,000 shares of Class A common stock are reserved under the 1999 Stock Option Plan. As of December 31, 1998.1999, options to purchase 3,262,964 shares have been granted. Shares of Class A Common Stockcommon stock will be issued upon exercise of any of the stock options granted under the 1996stock plans. Stock Plan,options granted to date generally vest ratably over five years from the French Plandate of grant and the 1997 Director Option Plan.expire ten years after grant. The stock option exercise price of incentive options under the Company's stock option plans may not be less than the determined fair market value at the date of grant. Stock options to date generally vest ratably over five years from the date of grant and expire ten years after grant. Vested stock options are exercisable at the earliest of (1) the closing of an underwritten public offering, (2) change in control of the Company or (3) 78 months following the date of grant of an option. 55 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (In thousands, except share and per share data) A summary of the status of the Company's stock option plans as required by SFAS No. 123 isare presented below:(in thousands, except per share data):
Option Price per Share Options Exercisable --------------------------------- -------------------------------- Weighted Range perWeighted Number of Average Shares ShareRange Average Shares Exercise Price ------ ----- ---------- ------------- ----------------------------- Outstanding at Balance, December 31, 1995 --1996 4,919 $0.25 - 0.63 $ -- $ -- Granted................................................ 2,482,416 0.500.42 Granted.................... 5,321 0.75 - 1.25 0.84 Exercised..............................................2.00 1.22 Exercised.................. -- -- -- Surrendered............................................ (23,000) 0.50Cancelled.................. (416) 0.25 - 1.131.25 0.55 ---------- ------------- ------- Outstanding at------ --------------- ------ Balance, December 31, 1996........................ 2,459,416 0.501997 9,824 0.25 - 1.25 0.84 Granted................................................ 2,660,363 1.502.00 0.85 913 $0.41 Granted.................... 3,753 2.00 - 4.00 2.44 Exercised.............................................. -- -- -- Surrendered............................................ (207,916) 0.5021.25 7.14 Exercised.................. (700) 0.25 - 2.50 1.10 ---------- ------------- ------- Outstanding at2.00 0.53 Cancelled.................. (726) 0.25 - 19.13 1.98 ------ --------------- ------ Balance, December 31, 1997........................ 4,911,863 0.501998 12,151 0.25 - 4.00 1.70 Granted................................................ 1,876,690 4.0021.25 2.73 2,292 $1.04 Granted.................... 5,245 7.75 - 42.50 14.28 Exercised.............................................. (349,710) 0.50115.66 28.42 Exercised.................. (2,513) 0.25 - 4.00 1.05 Surrendered............................................ (363,134) 0.5020.00 1.26 Cancelled.................. (2,065) 0.25 - 38.25 3.95 ---------- ------------- ------- Outstanding at48.31 4.38 ------ --------------- ------ Balance, December 31, 1998........................ 6,075,709 0.501999 12,818 $0.25 - 42.50 5.46 ========== ============= ======= Options vested at December 31, 1998..................... 1,145,958 $0.50 - 28.19 $ 2.08 ========== ============= =======115.66 $13.07 2,128 $4.11 ======
Options Exercisable at Options Outstanding at December 31, 19981999 December 31, 19981999 - ---------------------------------------------------------------------------- -------------------------------------------------------------------------------------------------------------- ---------------------------------- Weighted Average Remaining Weighted Range of Number of Contractual Life Weighted Average Number of Average Exercise Prices Number of Shares (Years) Exercise Price Number of Shares Exercise Price - --------------------- ---------------- ----------------- ---------------- ---------------- ---------------------- ------- --------------- ------- -------------- $ 0.000.25 - 4.25 4,525,874 7.80.75 2,468 6.2 $ 1.86 1,086,8280.47 987 $ 1.48 4.250.45 1.00 - 8.50 445,200 8.6 5.79 -- -- 8.501.25 2,376 7.4 1.22 545 1.22 1.50 - 12.75 529,43510.00 2,928 8.1 5.03 352 4.60 10.21 - 14.00 1,764 9.0 12.14 131 11.66 14.03 - 38.50 1,860 9.1 20.18 73 18.04 41.31 - 115.66 1,422 9.5 63.12 40 79.67 ------ --- ------ ----- ------ 12,818 8.0 11.58 54,630 11.83 12.75 - 21.25 61,500 9.5 20.54 -- -- 21.25 - 25.50 263,450 9.3 23.62 3,500 25.25 25.50 - 29.75 80,950 9.5 27.90 1,000 28.19 29.75 - 34.00 12,500 9.1 32.54 -- -- 34.00 - 38.25 106,050 9.2 36.72 -- -- 38.25 - 42.50 50,750 9.5 39.68 -- -- --------- ---- ------ --------- ------ 6,075,709 8.0$13.07 2,128 $ 5.46 1,145,958 $ 2.08 ========= ====4.11 ====== ========= =========== ------
67 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS During 1998, the Company adopted the 1998 Employee Stock Purchase Plan and reserved 800,000 shares, subject to annual increases. As of December 31, 1999, a total of 1,000,000 shares of common stock were reserved. The Purchase Plan became effective upon the completion of the Company's initial public offering. The Purchase Plan permits eligible employees to purchase common stock, through payroll deductions of up to 10%, not to exceed $15,000 per year, of the employee's compensation, at a price equal to 85% of the fair market value of the common stock at either the beginning or the end of each offering period, whichever is lower. As of December 31, 1999, 531,640 shares have been issued under the plan. If compensation expense had been recorded based on the minimum or fair value at the grant dates for awards under the Plans,stock option and purchase plans as set forth in SFAS 123, "Accounting for Stock-based Compensation," the Company's net incomeloss would have been adjusted to the pro forma amounts presented below:below, for the years ended December 31, (thousands, except per share data):
Year ended December 31, --------------------------------------------------------1999 1998 1997 1996 --------------- --------------- ---------------------------- ------------- ------------- Net income (loss)loss: As reported........................................... $6,178reported................................................... $(33,743) $(2,255) $ 121 $(2,375)(885) Pro forma............................................. $3,204 $ (258) $(2,467)forma..................................................... $(42,358) $(5,229) $(1,264) Basic and diluted net income (loss)loss per share, as reported........reported............... $ 0.18(0.44) $ 0.00(0.03) $ (0.08) Diluted net income (loss) per share, as reported...... $ 0.16 $ 0.00 $ (0.08)(0.02) Pro forma basic and diluted net income (loss)loss per share...........share.................. $ 0.10 $(0.01)(0.55) $ (0.08) Pro forma diluted net income (loss) per share......... $ 0.08 $(0.01) $ (0.08)(0.02)
56 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (In thousands, except share and per share data) The fair value of each option is estimated on the date of grant using the Black-Scholes option-pricing model with the following assumptions used for option grants under the Company's stock option plans issued during the years ended December 31,1999, 1998 1997 and 1996,1997, respectively: volatility factors of 80%95%, 60%80% and 70%60%, weighted-average expected life of 5 years, 2.55 years, and 52.5 years, risk-free interest rates of 5%6%, 6%5% and 6%, and no dividend yields. The following assumptions were used for shares issued during 1999 and 1998, respectively, under the Employee Stock Purchase Plan: volatility factorfactors of 96% and 80%, weighted-average expected life of 6 months, risk-free interest rate of 5% and no dividend yield. The pro forma amounts for options granted prior to the Company's initial public offering are based on the minimum value method proscribed by SFAS 123. The weighted average minimum and fair value of grants made during the years ended December 31,1999, 1998 and 1997 are $21.44, $9.52 and 1996 are $9.52, $1.04, and $0.52, respectively. During the year ended December 31, 1998, the Company granted options to purchase 1,876,6903,753,380 shares of Class A common stock, of which options to purchase 535,8351,071,670 shares of Class A common stock were granted at exercise prices below fair market value. The Company will amortize approximately $1,350$1.4 million of compensation expense related to these options ratably over the five yearfive-year vesting periodperiod. For the years ended December 31, 1999 and 1998, the Company recorded compensation expense of these options.$269,000 and $186,000, respectively. The Company will record additional compensation expense relating to the options forof $270,000 in each of the years ending December 31, 1999, 2000, 2001 and 2002 and $85,000 in 2003, if all of $270, $270, $270, $270 and $84, respectively. For the year ended December 31, 1998, the Company recorded $186 of compensation expense related to the aforementioned options.options vest. (c) Distribution to S Corporation Stockholders Prior to the Initial Public Offering, theThe Company distributeddeclared a $10.0 million dividend of $10,000 to the existing stockholders of the S corporation in the form of short- termshort-term one-year notes prior to the termination of the Company's S corporation election.election, which occurred immediately prior to the initial public offering. The notes issued to the existing stockholders byof the Company bear interest at the ''applicableapplicable federal rate''rate for short-term obligations. The Company plans to repay the notes from cash flows from future operations of the Company in accordance with the terms of the notes. As of December 31, 1998, $5.01999, the entire $10.0 million was outstanding.of the dividend notes had been repaid. 68 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (d) Stock Warrants In June 1999, the Company issued warrants to a customer to purchase 14,000 shares of Class A common stock at $12.47 per share which immediately vested and were exercisable upon issuance. The fair value of the warrants of $139,000 was recorded as a reduction of revenue at the date of grant. Fair value was determined using the Black-Scholes option-pricing model with the following assumptions: volatility factor of 80%, weighted average expected life of 8 years, risk-free interest rate of 6%, and no dividend yield. In December 1998, the Company issued warrants to a customer to purchase 50,000100,000 shares of Class A common stock at $23.50 a share. The warrants vest$11.75 per share which become exercisable ratably over five years. The Company recorded $933,500 of deferred compensation expense which is included in stockholders equity as of December 31, 1998 which is being amortized ratably over five years.the five-year vesting period. The fair value of the warrants of $934,000 was estimated onrecorded as general and administrative expense at the date of grantgrant. Fair value was determined using the Black-Scholes option-pricing model with the following assumption:assumptions: volatility factor of 80%, weighted average expected life of 5 years, risk-free interest rate of 5%, and no dividend yield. (10)(15) Employee Benefit Plan The Company sponsors a plan to provide retirement and incidental benefits for its employees, known as the MicroStrategy 401(k) plan (the ''Plan''"Plan"). Participants may make voluntary contributions to the Plan of up to 20% of their compensation not to exceed the Federally determined maximum allowable contribution. The Plan permits for discretionary company contributions; however, no contributions were made for the years ended December 31, 1996, 19971999, 1998 and 1997. (16) Segment Information The Company adopted the provisions of SFAS No. 131, "Disclosure about Segments of an Enterprise and Related Information," during 1998. 57SFAS No. 131 requires certain disclosures about operating segments, products and services, geographic areas, and major customers. The method for determining what information to report is based on the way that management organizes the operating segments within the Company for making operational decisions and assessments of financial performance. The Company's chief operating decision maker is considered to be the Company's Chief Executive Officer ("CEO"). The CEO reviews financial information presented on a consolidated basis accompanied by disaggregated information about revenues by operating segments for purposes of making operating decisions and assessing financial performance. The Company has two operating segments, MicroStrategy Platform and Strategy.com. MicroStrategy Platform provides scalable, sophisticated and maintainable solutions that enable businesses to develop and deploy intelligent e-business systems. Revenues are derived from sales of product licenses and product support and other services, including technical support, education and consulting and hosting services. Strategy.com delivers personalized information to consumers through its personal intelligence network via the web, wireless applications protocol-enabled devices, e-mail, mobile phone, fax, pager and regular telephone. Strategy.com syndicates its channels through network affiliates and offers them to consumers directly through its website. Revenues are expected to be derived from subscription, advertising fees and transaction fees. The Company began operating its business as two segments in the latter part of 1999. Prior years' segment information has been restated to reflect the operations of Strategy.com. The accounting policies of both segments are the same as those described in the summary of significant accounting policies. Certain corporate support costs are allocated to Strategy.com based on factors such as headcount, gross asset value and the specific level of activity directly related to such costs. 69 MICROSTRATEGY INCORPORATED NOTES TO CONSOLIDATED FINANCIAL STATEMENTS--(Continued) (In thousands, except share and per share data) (11) Segment InformationSTATEMENTS The following table presents a summary of operations by geographic region, including eliminations of all significant intercompany transactions:discloses certain financial information regarding the Company's operating segments (in thousands):
MicroStrategy Platform Strategy.com Consolidated -------- ------------ ------------ Year ended December 31, ------------------------------1999 Total license and service revenues........ $151,258 $ -- $151,258 Gross profit.............................. 114,225 -- 114,225 Depreciation and amortization............. 6,839 1,000 7,839 Operating expenses........................ 139,522 9,236 148,758 Loss from operations...................... (25,297) (9,236) (34,533) Total assets.............................. 195,150 8,218 203,368 Year ended December 31, 1998 Total license and service revenues......... $ 95,489 $ -- $ 95,489 Gross profit............................... 75,708 -- 75,708 Depreciation and amortization.............. 3,242 8 3,250 Operating expenses......................... 77,916 341 78,257 Loss from operations....................... (2,208) (341) (2,549) Total assets............................... 76,476 95 76,571 Year ended December 31, 1997 1996 -------- ------- -------Total license and service revenues......... $ 52,551 $ -- $ 52,551 Gross profit............................... 41,435 -- 41,435 Depreciation and amortization.............. 1,243 -- 1,243 Operating expenses......................... 42,069 -- 42,069 Loss from operations....................... (634) -- (634) Total assets............................... 29,101 -- 29,101
The following summary discloses total revenues and long-lived assets, excluding long-term deferred tax assets, relating to the Company's geographic regions (in thousands):
Domestic International Consolidated -------------------- ------------------ --------------------- Revenue: Domestic..................................................Year ended December 31, 1999 Total license and service revenues......... $114,907 $36,351 $151,258 Long-lived assets.......................... 78,159 2,028 80,187 Year ended December 31, 1998 Total license and service revenues......... $ 81,307 $39,310 $20,089 Europe.................................................... 25,123 14,247 2,514 -------- ------- -------70,573 $24,916 $ 95,489 Long-lived assets.......................... 13,776 2,754 16,530 Year ended December 31, 1997 Total revenue........................................... $106,430 $53,557 $22,603 ======== ======= ======= Operating (loss) income: Domestic..................................................license and service revenues......... $ 6,87038,304 $14,247 $ (639) $(1,172) Europe.................................................... 2,456 1,011 (1,118) -------- ------- ------- Total operating (loss) income........................... $ 9,326 $ 372 $(2,290) ======== ======= ======= Identifiable assets: Domestic.................................................. $ 64,051 $21,376 Europe.................................................... 18,638 8,689 -------- ------- Total assets............................................ $ 82,689 $30,065 ======== =======52,551 Long-lived assets.......................... 7,097 1,942 9,039
Transfers of $1,047, $4,443$8.3 million, $6.6 million, and $6,574$ 4.4 million for the yearsyear ended December 31, 1996,1999, 1998 and 1997, and 1998, respectively, from domesticinternational to foreigndomestic operations have been excluded from the above table and eliminated in the consolidated financial statements. (12) Subsequent Events On February 10,For the year ended December 31, 1999, the Company sold 1,585,000 shares1998 and 1997, no one customer accounted for 10% or more of Class A Common Stock for approximately $40.1 million, net of expenses. In addition, certain Class B stockholders converted 415,000 shares of Class B Common Stock to Class A Common Stock which were also sold on February 10, 1999. 58consolidated total revenue. 70 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities and Exchange Act of 1934, the Registrantregistrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized, in the city of Vienna, Commonwealth of Virginia, on this ___12th day of March, 1999.April 2000. MICROSTRATEGY INCORPORATED (Registrant) By: ---------------------------------------------/s/ Michael J. Saylor --------------------------------------- Name: Michael J. Saylor Title: President and Chief Executive Officer Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
Name Position Date ---- -------- ----- ----------------------------------- ------------------------------------------- --------------------------- /s/ Michael J. Saylor President, Chief Executive Officer and April 12, 2000 - ---------------------------------------------------------------------------------- Chairman of the Board of Directors (Principal March __, 1999 Michael J. Saylor Executive Officer) Executive Vice President, Chief Operating March __, 1999 - --------------------------------------------------- Officer and Director Sanju K. Bansal/s/ Mark S. Lynch Vice President and Chief Financial March __, 1999Officer April 12, 2000 - --------------------------------------------------- Officer------------------------------- (Principal Financial and Accounting Officer) Mark S. Lynch Accounting Officer)/s/ Sanju K. Bansal Director March __, 1999April 12, 2000 - ---------------------------------------------------------------------------------- Sanju K. Bansal /s/ Frank A. Ingari Director March __, 1999April 12, 2000 - ----------------------------------------------------------------------------------- Frank A. Ingari /s/ Jonathan J. Ledecky Director April 12, 2000 - -------------------------------- Jonathan J. Ledecky /s/ John W. Sidgmore Director April 13, 2000 - -------------------------------- John W. Sidgmore /s/ Ralph S. Terkowitz Director March __, 1999April 12, 2000 - --------------------------------------------------- Jonathan J. Ledecky--------------------------------- Ralph S. Terkowitz
5971 VALUATION AND QUALIFYING ACCOUNTS FOR THE YEARS ENDED DECEMBERSchedule II Valuation and Qualifying Account For the years ended December 31, 1996, 1997, AND 1998
BALANCE AT ADDITIONS BALANCE AT BEGINNING OF CHARGED TO END OF DESCRIPTION PERIOD EXPENSES DEDUCTIONS PERIOD Allowance for doubtful accounts December 31, 1996 77 381 - 458 December 31, 1997 458 312 - 770 December 31, 1998and 1999 (In thousands) Allowance for doubtful accounts Balance at beginning Additions Balance at of the charged to the end of period expenses Deductions the period 31-Dec-97 458 312 -- 770 31-Dec-98 770 1,468 (653) 1,585
31-Dec-99 1,585 4,625 (2,881) 3,329 72 INDEX TO EXHIBITS
Exhibit Number Description Page - ------- ----------- ----------------------------------------------------------------- 3.1 Certificate of Incorporation as amended, of the Company.*registrant, as amended. (Filed as Exhibit 3.1 to the registrant 's Registration Statement on Form S-1 (Registration No. 333-49899) and incorporated by reference herein.) 3.2 Bylaws of the Company.*registrant. (Filed as Exhibit 3.2 to the registrant's Registration Statement on Form S-1 (Registration No. 333-49899) and incorporated by reference herein.) 4.1 Form of Certificate of Class A Common Stock of the Company.*registrant. (Filed as Exhibit 4.1 to the registrant's Registration Statement on Form S-1 (Registration No. 333-49899) and incorporated by reference herein.) 10.1 1996 Stock Plan (as amended) of the Company.**registrant. (Filed as Exhibit 10.1 to the registrant's Quarterly Report on Form 10-Q for the quarter ended September 30, 1998 (File No. 000-24435) and incorporated by reference herein.) 10.2 1997 Stock Option Plan for French Employees.***Employees of the registrant. (Filed as Exhibit 10.6 to the registrant's Registration Statement on Form S-1 (Registration No. 333-49899) and incorporated by reference herein.) 10.3 1997 Director Option Plan (as amended) of the Company.****registrant. 10.4 1998 Employee Stock Purchase Plan of the Company.registrant. (Filed as Exhibit 10.4 to the registrant's Annual Report on Form 10-K for the fiscal year ended December 31, 1998 (File No. 000-24435) and incorporated by reference herein.) 10.5 Business Loan/SecurityCredit Agreement, dated March 26, 1999, between the Company and NationsBank, N.A. and the registrant. (Filed as Exhibit 10.1 to the registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 1999 (File No. 000-24435) and incorporated by reference herein.) 10.6 Modification to Credit Agreement, dated July 12, 1999, between NationsBank, N.A. and the registrant. (Filed as Exhibit 10.2 to the registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 1999 (File No. 000-24435) and incorporated by reference herein.) 10.7 1999 Stock Option Plan of the registrant. (Filed as Exhibit 10.3 to the registrant's Quarterly Report on Form 10-Q for the quarter ended June 30, 1999 (File No. 000-24435) and incorporated by reference herein.) 10.8 Master Lease Agreement No. VAC180, dated November 1, 1999, between MLC Group, Inc. and the registrant. 10.9 Letter Agreement, dated December 10, 1996.***** 10.6 Modification of Business Loan/Security Agreement1, 1999, between ePlus, Inc. (f/k/a MLC Group, Inc.) and the Company and NationsBank, N.A. dated November 20, 1997.****** 10.7 Modification of Business Loan/Security Agreement between the Company and NationsBank, N.A. dated September 25, 1998.******* 10.8 Commitment Letter to the Company from NationsBank, N.A. dated January 29, 1999.******** 21.1 Subsidiaries of the Company.registrant.
10.10* Software Development and OEM Agreement, dated December 28, 1999, between the registrant and Exchange Applications, Inc. 10.11 Software License Agreement, dated December 28, 1999, between the registrant and Exchange Applications, Inc. 10.12 Value-Added Reseller Agreement, dated December 28, 1999, between the registrant and Exchange Applications, Inc. 10.13 Payment and Registration Rights Agreement, dated December 28, 1999, between the registrant and Exchange Applications, Inc. 10.14* DSS Partner MicroStrategy Incorporated OEM Agreement, between the registrant and NCR Corporation. 10.15 Memorandum of Understanding Purchase, between the registrant and NCR Corporation. 10.16 Memorandum of Understanding Joint Marketing, between the registrant and NCR Corporation. 10.17 Asset Purchase Agreement, dated December 23, 1999, between the registrant and NCR Corporation. 10.18 Deed of Lease, dated January 7, 2000, between Tysons Corner Property LLC and the registrant. 21.1 Subsidiaries of the registrant. 23.1 Consent of PricewaterhouseCoopers LLP. 27.1 Financial Data Schedule. - ---------- *Filed as* Certain portions of this Exhibit were omitted by means of redacting a portion of the identically numbered exhibittext. This Exhibit has been filed separately with the Company's Registration Statement on Form S-1 (Registration No. 333-49899) and incorporated by reference herein. **FiledSecretary of the Commission with such text pursuant to our Application Requesting Confidential Treatment under Rule 24b-2 under the Securities Exchange Act of 1934, as the identically numbered exhibit with the Company's Quarterly Report on Form 10-Q for the quarter ended September 30, 1998 (File No. 000-24435), and incorporated by reference herein. ***Filed as Exhibit 10.6 with the Company's Registration Statement on Form S-1 (Registration No. 333-49899) and incorporated by reference herein. ****Filed as Exhibit 10.7 with the Company's Registration Statement on Form S-1 (Registration No. 333-49899) and incorporated by reference herein. *****Filed as Exhibit 10.8 with the Company's Registration Statement on Form S-1 (Registration No. 333-49899) and incorporated by reference herein. ******Filed as Exhibit 10.9 with the Company's Registration Statement on Form S-1 (Registration No. 333-49899) and incorporated by reference herein. *******Filed as Exhibit 10.14 with the Company's Registration Statement on Form S-1 (Registration No. 333-70919) and incorporated by reference herein. ********Filed as Exhibit 10.15 with the Company's Registration Statement on Form S-1 (Registration No. 333-70919) and incorporated by reference herein.amended.