SECURITIES AND EXCHANGE COMMISSION
                             WASHINGTON, D.C. 20549
                                    FORM 10-K

(Mark one)

|X|[X]      ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
         EXCHANGE ACT OF 1934 (Fee required)

         For the fiscal year ended...December 31, 20022003 OR

| |[ ]      TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
         EXCHANGE ACT OF 1934 (No fee required)

         For the transition period from ____________to____________.

                          Commission file number 0-8641
                        SELECTIVE INSURANCE GROUP, INC.
             (Exact name of registrant as specified in its charter)

         New Jersey                                        22-2168890
(State or Other Jurisdiction of Incorporation or Organization)                (IRS Employer Identification No.)
Incorporation or Organization)
40 Wantage Avenue, Branchville, New Jersey                   07890
(Address of principal executive office)                    (Zip Code)
Registrant's telephone number, including area code: (973) 948-3000 Securities registered pursuant to Section 12(b) of the Act: None Securities registered pursuant to Section 12(g) of the Act: Title of Each Class: 1.6155% Senior Convertible Notes due September 24, 2032 8.75% Convertible Subordinated Debentures due January 1, 2008 (Title of class) Common Stock, par value $2 per share (Title of class) Preferred Share Purchase Rights (Title of class) Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months and (2) has been subject to such filing requirements for the past 90 days. |X|[X] Yes | |[ ] No Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. |X|[X] Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Act) |X|[X] Yes | |[ ] No State the aggregate market value of the voting stock held by non-affiliates of the registrant based on last sale price on the Nasdaq National Market on June 28, 2002.30, 2003. Common Stock, par value $2 per share: $710,648,134$650,927,707 Indicate the number of shares outstanding of each of the registrant's classes of common stock as of February 18, 2003.January 31, 2004. Common Stock, par value $2 per share: 26,819,38627,301,987 DOCUMENTS INCORPORATED BY REFERENCE Portions of the registrant's definitive Proxy Statement for the 20032004 Annual Meeting of Stockholders are incorporated by reference to Part III of this report. Portions of the registrant's 20022003 Annual Report to Shareholders are incorporated by reference in Parts I and II of this report. FORWARD-LOOKING STATEMENTS Some of the statements in this report, including information incorporated by reference, contain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. These statements relate to our intentions, beliefs, projections, estimations or forecasts of future events or our future financial performance and involve known and unknown risks, uncertainties and other factors that may cause our or our industry's actual results, levels of activity, or performance to be materially different from those expressed or implied by the forward-looking statements. In some cases, you can identify forward-looking statements by use of words such as "may," "will," "could," "would," "should," "expect," "plan," "anticipate," "target," "project," "intend," "believe," "estimate," "predict," "potential," "pro forma," "seek," "likely" or "continue" or other comparable terminology. These statements are only predictions, and we can give no assurance that such expectations will prove to be correct. Factors which could cause our actual results to differ materially from those projected, forecasted or estimated by us in forward-looking statements, include, but are not limited to: - the frequency and severity of catastrophic events, including, but not limited to, hurricanes, tornadoes, windstorms, earthquakes, hail, severe winter weather, fires, explosions and terrorism; - adverse economic, market or regulatory conditions; - the concentration of our concentrationbusiness in a number of east coast and midwestern states; - the adequacy of our loss reserves; - the cost and availability of reinsurance; - our ability to collect on reinsurance and the solvency of our reinsurers; - uncertainties related to insurance premium rate increases and business retention; - changes in insurance regulations that impact our ability to write and/or cease writing insurance policies in one or more states, particularly changes in New Jersey automobile insurance laws and regulations; - our ability to maintain favorable ratings from A.M. Best, Standard & Poor's, Moody's and Fitch; - fluctuations in interest rates and the performance of the financial markets; - our entry into new markets and businesses; and - other risks and uncertainties we identify in filings with the Securities and Exchange Commission, including but not limited to our Annual Report on Form 10-K. We undertake no obligation, other than as may be required under the federal securities laws, to publicly update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. We do not assume responsibility for the accuracy and completeness of the forward-looking statements. All of the forward-looking statements in this report are qualified by reference to the factors discussed under "Risk Factors" beginning on page 1618 of this report. These risk factors may not be exhaustive. We operate in a continually changing business environment, and new risk factors emerge from time to time. We cannot predict such new risk factors, nor can we assess the impact, if any, of such new risk factors on our businesses or the extent to which any factor or combination of factors may cause actual results to differ materially from those expressed or implied in any forward-looking statements in this report. In light of these risks, uncertainties and assumptions, the forward-looking events discussed in this report might not occur. For these statements, we claim the protection of the safe harbor for forward-looking statements contained in Section 27A of the Securities Act.Act of 1933 and Section 21E of the Securities Exchange Act of 1934. 1 PART I ITEM 1. BUSINESS. GENERAL Selective Insurance Group, Inc., (Parent) is a holding company that was established in 1977. The Parent, through its subsidiaries, (collectively, "Selective"Selective or the "Company")Company) offers property and casualty insurance products and diversified insurance services products. The Company maintains a website at www.selective.com. Our annual reportAnnual Report on Form 10-K, quarterly reportsQuarterly Reports on Form 10-Q and current reportsCurrent Reports on Form 8-K, and amendments to those reports, filed or furnished pursuant to Section 13(a) or 15(d) of the Securities Exchange Act of 1934, are available free of charge on our website as soon as practicable after the electronic filing of such material with, or the furnishing of it to, the Securities and Exchange Commission. We offer commercial and personal insurance products through Selective Insurance Company of America (SICA), Selective Way Insurance Company (SWIC), Selective Insurance Company of the Southeast (SISE), Selective Insurance Company of South Carolina (SISC), and Selective Insurance Company of New York (SINY) (collectively, the Insurance Subsidiaries). Our Diversified Insurance Services' products are sold by: Alta Services, LLC (Alta), a New Jersey-based managed care company that provides medical claims handling services to Selectiveour Insurance Subsidiaries and other insurers, Consumer Health Network Plus, LLC (CHN), a New Jersey-based preferred provider organization (PPO), Northeast Health Direct, LLC (NHD), a New England-based PPO and SelecTech, LLC, a New Jersey-based third party administrator (collectively, CHN Solutions), Selective HR Solutions, Inc., a Florida-based human resource administration outsourcing organization (HR outsourcing), and Flood Connect, a providerdivision of SICA (Flood) that provides flood insurance and claim administration services to homeowners and commercial customers. Our insurance products are sold through approximately 800 independent agents in 20 northeastern, midatlantic, southeastern and midwestern states. We offer a broad range of commercial insurance and alternative risk management products to smallsmall- and medium sizedmediumsized businesses and government entities.entities in these states. Our commercial insurance products represent over 80% of net premiums written. We also provide personal insurance products to individuals and families which represent approximately 20% of net premiums written.written and are limited to about half our states. We write business in the following states: Connecticut, Delaware, Georgia, Illinois, Indiana, Iowa, Kentucky, Maryland, Michigan, Minnesota, Missouri, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Virginia and Wisconsin. In an effortWe have diversified our businesses to diversify our business and develop fee-based revenues, we alsorevenues. We offer diversified insurance services which include: flood business serviced by us for the federal government's National Flood Insurance Program, which is 100% ceded to the federal government, managed care services and HR outsourcing products and services. In March 2002, CHN acquired Northeast Health Direct, LLC (NHD), a 16,000-location network that operates in Connecticut and certain regions within the states of Massachusetts, Vermont, and New Hampshire. We acquired NHD for $3.2 million including certain acquisition and financial performance related costs during 2002. We may be further required to pay additional consideration of approximately $1 million over the next two years based on certain criteria related to future financial performance of the business. In May 2002, the Company sold its wholly-owned subsidiary, PDA Software, Inc., an insurance software development and program administration company. The Company has classified its business into three operating segments: Insurance Operations (commercial lines underwriting and personal lines underwriting), Investments, and Diversified Insurance Services (managed care, flood insurance and HR outsourcing). Prior yearAmounts from our software development and program administration amountsbusiness, which we sold during 2002, have been reclassified in prior years as discontinued operations. For a discussion of, and information about, our segments and discontinued operations, see Item 7. "Management's Discussion and Analysis of Financial Condition and Results of Operations" and Item 8. "Financial Statements and Supplementary Data",Data," Note 910 to the consolidated financial statements, "Segment Information",Information," and Note 1213 to the consolidated financial statements, "Discontinued Operations".Operations." INSURANCE OPERATIONS SEGMENT The Insurance Operations segment focuses on the salesells and servicing ofservices property and casualty insurance products. Our principal strategy is to generate profitable premium growth based on superior customer service and on strong franchise value with our independent agents. In addition, we strive to maintain and build on Selective's position as a market leader among regional property and casualty insurers. The segment is managed by type of business: commercial lines underwriting and personal lines underwriting. Lines of business covered by the commercial lines underwriting segment include: fire/inland marine, workers' compensation, general liability, automobile, business owners' policy and bonds. The personal lines underwriting lines of business include homeowners'automobile and automobilehomeowners' insurance coverages. In addition to lines of business, we also analyze the results of this segment by regional office, agent and strategic business unit. 2 unit, which are organized around classes of customers to analyze insurance needs unique to those customers. For the ten years ended December 31, 2002,2003, our average statutory loss and loss expense ratio was 72.1%72.0%, which outperformed the property and casualty industry's average ratio of 79.5%79.4%, as reported by A.M. Best Company (A.M. Best). (See "glossary of terms" on page 20 of our 2002 Annual Report to Shareholders, incorporated by reference herein.)Exhibit 13 on Form 10-K). We attribute our performance to the franchise value we have created with our independent agency force, expertise in underwriting property and casualty insurance risks, and our penetration of 2 high quality markets in the northeastern, southeastern, midatlantic and midwestern states. For the ten years ended December 31, 2002,2003, our average statutory underwriting expense ratio was 31.5%31.0% compared with 26.8%26.5% for the property and casualty industry. Our historical statutory underwriting expense ratio is higher than the industry average primarily due to the following:to: (i) the industry average underwriting expense ratio reflects the inclusion of direct writers of insurance, companies that do not use independent agents, which generally have lower distribution costs than we do, and (ii) over 80% of our net premiums written are in the more expensive commercial lines business compared with the industry at 50%54%, as reported by A.M. Best. Our underwriting expense ratio is comparable with that of other commercial lines carriers. Our average statutory combined ratio of 104.4%103.8% over the last ten year period outperformed the property and casualty industry average statutory combined ratio of 107.1% over that period of 107.4%.period. The table below sets forth a comparison of certain Company and industry statutory ratios:
Simple Average of All Periods Presented 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 --------- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- CERTAIN COMPANY RATIOS: (1) Loss 61.5% 59.4 61.4 64.1 66.4 65.0 59.9 56.8 60.6 60.4 60.6 60.3 Loss expense 10.610.5 10.9 10.9 10.2 9.3 9.4 10.3 11.4 10.8 10.8 11.1 11.5 Underwriting expense 31.531.0 30.7 30.3 31.5 31.7 30.5 32.2 31.2 30.8 29.4 31.6 35.5 Policyholders' dividends 0.8 0.5 0.6 0.9 0.9 0.8 0.7 0.7 0.7 1.0 1.0 1.2 Statutory combined ratio (2)(3) 104.4 103.8 101.5 103.2 106.7 108.2 105.7 103.2 100.1 102.9 101.6 104.3 108.5 Growth (decline) in net premiums written 6.87.5 15.7 13.8 10.5 3.6 8.1 4.4 3.7 (8.6) 8.5 14.8 8.9 CERTAIN INDUSTRY RATIOS: (1)(4) (3) Loss 66.6 67.366.4 63.3 68.9 75.4 68.3 65.368.6 65.4 63.1 60.3 65.4 65.7 68.1 66.7 Loss expense 12.9 12.313.0 12.8 12.8 13.1 12.9 13.313.4 13.1 12.5 12.9 13.2 13.0 12.8 Underwriting expense 26.8 25.5 26.7 27.6 28.026.5 24.5 25.2 26.6 27.5 27.9 27.7 27.1 26.4 26.3 26.0 26.3 Policyholders' dividends 1.2 0.5 0.6 0.8 1.4 1.3 1.2 1.7 1.7 1.1 1.4 1.3 1.1 Statutory combined ratio (3)(2) 107.1 101.1 107.4 105.7 116.0 110.1 107.8115.9 110.4 108.1 105.6 101.6 105.8 106.4 108.5 106.9 Growth in net premiums written 5.0 14.2 8.1 4.45.6 10.2 14.9 8.5 4.7 1.9 1.8 2.9 3.4 3.6 3.8 6.2 COMPANY FAVORABLE (UNFAVORABLE) TO INDUSTRY: Statutory combined ratio 3.0 2.5 9.3 1.9 2.13.3 (0.4) 4.2 9.2 2.2 2.4 2.4 1.5 2.9 4.8 4.2 (1.6) Growth (decline) in net premiums written 1.8 (0.4) 2.4 (0.8)1.9 5.5 (1.1) 2.0 (1.1) 6.2 2.6 0.8 (12.0) 4.9 11.0 2.7
Note: Some amounts may not foot due to rounding. (1)1. The ratios and percentages are based upon Statutory Accounting Principles (SAP) prescribed or permitted by state insurance departments in the states in which each company is domiciled. Effective January 1, 2001, the Company adopted a codified set of statutory accounting principles, as required by the National Association of Insurance Commissioners.Commissioners (NAIC). These principles were not retroactively applied, but would not have had a material effect on the ratios presented above. These principles may differ from accounting principles generally accepted in the United States of America (GAAP). For definitions of these ratios, please refer to the section entitled "Glossary of Terms"Exhibit 13 on page 20 of our 2002 Annual Report to Shareholders incorporated by reference herein. (2) In 1993, this ratio includes a one-time restructuring charge of $9 million, which increased the ratio by 1.5 points. (3)Form 10-K. 2. A statutory combined ratio under 100% generally indicates an underwriting profit and a statutory combined ratio over 100% generally indicates an underwriting loss. Because of investment income, a company may still be profitable although its statutory combined ratio exceeds 100%. (4)3. Source: A.M. Best. The industry ratios for 20022003 have been estimated by A.M. Best. 3 INSURANCE OPERATIONS RESULTS
Year Ended December 31, (in thousands) 2003 2002 2001 2000 ----------- -------- --------- ---------------------------------------------------------------------------------------- GAAP INSURANCE OPERATIONS RESULTS Net premiums written $ 1,219,159 1,053,487 925,420 843,604 =========== ======== ==================== ========= ======= Net premiums earned $ 1,133,070 988,268 883,048 821,265 Losses and loss expenses incurred 798,630 714,580 655,884 614,066 Net underwriting expenses incurred 354,638 306,669 279,527 264,651 Policyholders' dividends 5,054 5,762 8,275 7,670 ----------- -------- -------------------- --------- ------- Underwriting loss $ (25,252) (38,743) (60,638) (65,122) =========== ======== ==================== ========= ======= GAAP RATIOS: Losses and loss expense ratio 70.5% 72.3% 74.3% 74.8% Underwriting expense ratio 31.3% 31.0% 31.7% 32.2% Policyholders' dividends ratio 0.4% 0.6% 0.9% 0.9% ----------- -------- -------------------- --------- ------- Combined ratio 102.2% 103.9% 106.9% 107.9% =========== ======== ==================== ========= =======
For the year ended December 31, 2002, we continued to outperform the industry with a statutory combined ratio of 103.2%, compared with an A.M. Best estimate for the industry of 105.7%. On aThe Company's GAAP basis, the Company's combined ratio was 102.2% in 2003, compared with 103.9% in 2002 compared withand 106.9% in 2001 and 107.9% in 2000.2001. The decrease for 20022003 when compared with 2001 was caused predominantly by2002 resulted primarily from 15 consecutive quarters of double-digit commercial line renewal price increases, which resulted in commercial lines pricing which led to a decreasean improvement in the commercial lines GAAP combined ratio of 1.2 points, to 101.5% in 2003 from 102.7% in 2002 fromand 104.9% in 2001. The personal lines GAAP combined ratio decreasedimproved to 105.5% in 2003 from 108.8% in 2002 fromand 113.5% in 2001. The primary difference between the statutory combined ratio and the combined ratio (GAAP basis) is that policy acquisition costs and other underwriting expenses are divided by net premiums written on a statutory basis, while on a GAAP basis thethese expenses are divided by net premiums earned. In addition, on a GAAP basis, policy acquisition costs are deferred and amortized over the life of the underlying policies. The decrease in the 2001 overall combined ratio when compared with 2000 was caused by a decrease in the commercial lines combined ratio to 104.9% from 107.4%, partially offset by an increase in the personal lines combined ratio to 113.5% from 109.7%. The following table shows the distribution of total net premiums written, by state, for the periods indicated:
Year Ended December 31, ---------------------------------- NET PREMIUMS WRITTEN 2003 2002 2001 2000 ----- ----- ------ -------------------- ---- ---- ---- New Jersey 39.8%38.5% 39.8 40.3 41.8 Pennsylvania 13.7 13.8 13.5 13.4 New York 10.4 10.8 11.5 11.3 Maryland 6.9 6.6 7.0 6.9 Virginia 5.5 5.3 5.1 4.8 North Carolina 3.8 4.0 3.2 2.5 Illinois 2.9 2.9 3.0 3.4 Georgia 2.9 2.5 2.4 2.3 Indiana 2.5 2.4 2.6 2.2 South Carolina 2.1 2.1 2.5 3.0 Ohio 2.0 2.0 2.1 2.2 WisconsinMichigan 1.7 1.5 1.3 Delaware 1.5 1.5 1.6 1.7 DelawareWisconsin 1.4 1.5 1.6 1.6 Michigan 1.5 1.3 1.1 Other states 4.2 3.3 2.3 1.8 ----- ----- ----- Total 100.0% 100.0 100.0 ----- ----- -----
AGENCY DISTRIBUTION FORCE We sell our insurance products through independent insurance agents. Our strong agency relationships start with providing a broad range of products, an ease of doing business with us due to our field presence and technology initiatives, superior underwriting and claims service, stable markets, consistent underwriting standards, and opportunity for growth and profitability. We have competitive 4 commission schedules and agents earn average commissions of approximately 15% of their direct premiums written, and in addition can earn up to an additional 2%a maximum of 17.5% of direct premium written under our agency profit sharing plan. We have six regional offices and a service center office strategically placedlocated throughout our geographic service area so that our staff can maintain a high level of communication with agents. Senior management also interacts frequently with agents through a variety 4 of company sponsoredcompany-sponsored events including: annualwhere groups of agents advise and help management develop corporate strategies and key initiatives. In each operating territory, agency sales meetings in our operating territories; annual agency incentive trip; annual agencyand customer service representative meetings; annual Producer Council meetings are held where leading local agents discuss with management how we can improve our product offerings, customer service and overall efficiency; and, an annual agency strategy meeting where a group of agents from our operating territories advise management as corporate strategies and key initiatives are developed.efficiency. We continue to work with our independent insurance agents to generate profitable premium growth. At this point, whileWhile the long-term effects of ongoing agency consolidation and bank acquisitions of agencies cannot be fully anticipated, we are taking steps to work even more closely with our best agents including those purchased by a bankbanks or other entity.institutional entities. FIELD STRATEGY In 1995, we began deployingWe deploy field underwriters - agency management specialists (AMS) and in 1997 field claim adjusters - claims management specialists (CMS) into the territories serviced by our agents. At year-end 2002,As of December 31, 2003, there were approximately 7075 AMSs and 145130 CMSs working in our operating territories. Working and living near agents and customers enables AMSs to work side-by-sidecooperatively with agents to evaluate new business opportunities and develop strong relationships based on technical excellence and regular, personal interaction. The AMSs work account-by-account to ensure we make fair, accurategood underwriting decisions. CMSs also work and live close to agents and customers so that they are able to be on-site quickly after a loss occurs, as well as conduct on-site inspections and obtain knowledge about potential exposures. We believe that personal, early intervention by CMSs results in higher levels of customer satisfaction, quicker, more accurate claim settlements, and better fraud detection. AMSs and CMSs are supported by six regional field offices located throughout our operating territories and underwriting and claim service centers in our Richmond, Virginia location.Virginia. In addition to supporting agency service and relationship objectives, the regional offices and underwriting service centerUnderwriting Service Center are responsible for handling renewal business. The AMSs, regional office underwriting teams, service center underwriters, and agents work together with corporate management to maintain underwriting discipline and business quality. The account-by-account and team strategy for underwriting supports our objective of retaining established accounts with favorable underwriting results. UNDERWRITING The AMSs, regional offices and our agents all play an integral role in the underwriting process, subject to our underwriting guidelines for particular policies and types of customers. The regional offices work with our strategic business units, which are organized by type of customer and line of business, to develop products and underwriting guidelines as well as growth and profitability objectives. OurThe actuarial department, located in our corporate headquarters, also works with the regions and the strategic business units to determine pricing and to monitor profitability. These activities are also based on AMS input regarding agents' needs for products and pricing. As our competitors implement across-the-board rate increases, we are able to write the type of business that fits our profile, at a sound price, through our one risk at a time field-underwriting model. OurThe Underwriting Service Center located in Richmond, Virginia, helps our independent insurance agents serve their small to mid-sizesmall-to-mid-size business customers throughout all of our operating territories. Through the Underwriting Service Center, insuranceSelective employees who are licensed individualsagents, utilize technology to respond by e-mail, phone and/or fax to customer inquiries about insurance coverage, billing transactions and more. In return for the services provided, the commission we pay to the independent insurance agent is reduced by two points. The Underwriting Service Center also creates opportunities for additional sales and we believe positions us particularly well to compete for business from larger agencies, including those owned by banks and other agency aggregators.aggregators who seem to be most interested in service center capabilities. One & Done, our Internet-enabled small business system, allows agents to quote, bind and process small business policies from their offices, usually within minutes, without any intervention by the Company. Because buildingproperty valuations and our underwriting criteria are embedded in the system, agents using these templates can quickly provide policies to owners of small businesses. This tool has been designed to support agents' skills at selecting good accounts and allows them to have more time to work on larger, more complex accounts. One & Done also allows us to produce new business at a lower underwriting expense ratio and provides us the infrastructure to significantly grow these historically profitable business segments. Because of these features, we believe that this system is improving our competitive position in the small commercial lines marketplace. During 2002,2003, we began thecompleted a full implementation of thea web-based version of our commercial lines automated system (CLAS). This version of CLAS has been developed based on input from our agents and is designed to deliver real-time transactionstransaction processing capability for quotes, new business issuance, endorsement processing and renewal quoting. Transactions are available to agents and company employees in a collaborative environment enabling simultaneous decision-making in a straight through processing environmentenvironment. In 2004, we are beginning the process of integrating the CLAS system with agency management system vendors for our larger commercial lines accounts.billing and claims inquiry as well as integrated rating. We expect this implementationthese additional capabilities to be completed during 2003. 5 Loss2004. Our 60 loss control representatives (LCR) are responsible for surveying and assessing accounts from a risk/safety standpoint. Accounts receiving additional safety consulting services include larger insureds, those with significant exposures in a higher exposure to loss, 5 accounts with particular line of coverage may be placed on service by the LCRneeds, and receive regular individualized attention.insureds with higher-than-expected losses. The premium audit staffLoss Control Department not only helps us identify better-than-average accounts, it also helps business owners avoid losses and assists accounts that experience loss frequency or severity problems. The Premium Audit Department conducts audits of a commercial account'saccounts' financial records on an interim basis during the policy year, or at the end of a policy term, to adjust interim or final audit premium payments.payments for those policies where sales or payroll are used to calculate premiums. The Department's procedures better match premium payments with more accurate sales and payroll information. This allows adequate levels of premium to be collected prior to policy expiration, minimizing the potential for uncollectible additional premiums after a policy has expired. Commercial Lines and Personal Lines Underwriting highlights for the past three years are as follows: COMMERCIAL LINES UNDERWRITING HIGHLIGHTS
COMMERCIAL LINES UNDERWRITING GAAP HIGHLIGHTS Net Net Underwriting GAAP Premiums Premiums Income CombinedUnderwriting GAAP ($ IN THOUSANDS) Written Earned Income (Loss) Combined Ratio - ------------------------------------------------------------------------------------------------------------------------------ Total Commercial Lines 2003 $ 999,486 920,409 (13,528) 101.5% 2002 $849,215849,215 788,454 (21,135) 102.7%102.7 2001 723,842 678,321 (32,970) 104.9 2000 638,991 611,865 (45,186) 107.4 Fire/Inland Marine 2003 143,185 130,305 660 99.5 2002 121,042 111,951 8,725 92.2 2001 99,501 92,489 (1,569) 101.7 2000 87,363 82,430 (13,367) 116.2 Workers' Compensation 2003 240,860 221,024 (20,790) 109.4 2002 203,070 193,399 (20,488) 110.6 2001 180,322 170,129 (11,518) 106.8 2000 160,669 157,295 (13,927) 108.9 General Liability 2003 281,064 256,217 (1,190) 100.5 2002 235,612 213,118 (5,756) 102.7 2001 191,885 179,287 374 99.8 2000 170,128 160,043 9,080 94.3 Automobile 2003 274,958 255,626 17,127 93.3 2002 233,589 216,311 1,151 99.5 2001 199,016 186,674 (15,379) 108.2 2000 173,808 166,980 (23,253) 113.9 Business Owners' Policy (BOP) 2003 46,511 43,875 (8,121) 118.5 2002 42,565 39,695 (3,611) 109.1 2001 36,468 34,004 (7,002) 120.6 2000 32,381 31,899 (4,783) 115.0 Bonds 2003 11,757 12,461 (582) 104.7 2002 12,461 13,105 (1,237) 109.4 2001 15,780 14,994 1,992 86.7 2000 13,719 12,523 1,542 87.7 Other 2003 1,151 901 (632) 170.2 2002 876 875 81 90.7 2001 870 744 132 82.3 2000 923 695 (478) 168.8
PERSONAL LINES UNDERWRITING HIGHLIGHTS
PERSONAL LINES UNDERWRITING GAAP HIGHLIGHTS Net Net Underwriting GAAP Premiums Premiums Income CombinedUnderwriting GAAP ($ IN THOUSANDS) Written Earned Income (Loss) Combined Ratio - ------------------------------------------------------------------------------------------------------------------------------ Total Personal Lines 2003 $ 219,673 212,661 (11,724) 105.5% 2002 $204,272204,272 199,814 (17,608) 108.8%108.8 2001 201,578 204,727 (27,668) 113.5 2000 204,613 209,400 (19,936) 109.5 Automobile 2003 180,776 175,788 (3,875) 102.2 2002 169,090 166,442 (17,507) 110.5 2001 169,545 172,265 (29,705) 117.2 2000 171,405 176,558 (18,414) 110.4 Homeowners 2003 33,163 31,234 (7,844) 125.1 2002 28,518 26,985 (423) 101.6 2001 26,118 26,414 851 96.8 2000 26,980 26,252 (2,709) 110.3 Other 2003 5,734 5,639 (5) 100.1 2002 6,664 6,387 322 95.0 2001 5,915 6,048 1,186 80.4 2000 6,228 6,590 1,187 82.0
6 CLAIMS Timely investigation and the fair settlement of meritorious claims is one of the most important customer services we provide. In addition, we aggressively investigate potentially suspicious or potentially fraudulent claims so that appropriate action can be taken 6 before payment is authorized. Company policy emphasizes the maintenance of timely and adequate reserves for claims, and the cost-effective delivery of claims services by controlling losses and loss expenses. Our CMSs are primarily responsible for investigating and settling claims directly with policyholders and claimants. By promptly and personally investigating claims, the CMS is able to provide personal service and quickly resolve claims. In territories where there is insufficient claim volume to justify the placement of a CMS, or when particular claim expertise is required, we use independent adjusters to investigate and settle claims. Our technology platform supports our field-claims staff and our mobile claim system provides our CMSs and agents twenty-four hour electronic access to claim information. We believe this system provides improved service to our agents, insureds, claimants and attorneys, and enables us to settle claims with efficiency and flexibility thereby benefiting our agents, insureds and claimants. Claim settlement authority levels are established for each CMS and supervisor based on their experience and expertise, up to a regional branch office limit of $100,000. Casualty claims with an exposure potential generally in excess of $100,000, significant exposure to catastrophic injury or damage, property claims with an exposure greater than $50,000, as well as claims involving suitslawsuits against us and/or questions of coverage are reported to the home office where senior claim specialists review the claims and determine the appropriate reserve. TheyCMSs also provide guidance on the handling of the claim until its final disposition. All environmental and other latent exposure claims are referred to a centralized environmental claims unit at the home office, which specializes in the management and consistency of decisions regarding coverage application to these varied exposures. Our newest initiative is aThe Claim Service Center located in our existing Richmond, Virginia location that services all of our operating territories. The goal of this initiativethe Claim Service Center is to enhance service with immediate claim triage on a twenty-four hours a day, 7 days a week basis. The centerCenter is designed to reduce the cycle time on first party automobile claims and raiseincrease the usage of Selective's discounts at body shops and car rental agencies. The centerCenter became operational in the second quarter of 2002 and it is estimated that it will savesaved approximately $1 million each year. For small policyholder claims, generally defined as less than $2,500, we have implemented an "Agency Payment Program" enabling agents to pay property damage claims on the spot without direct CMS involvement. Our claim staff reviews the claims paid through this program and provide guidance to the agents on the appropriate use of the checks. Agents paid approximately 18,900 claims through this program in 2002, 24,400 in 2001 and 23,000 in 2000. The decrease in the current year is due to the opening of the claim service center.2003. We have centralized, in thea home office a fraud unit to manage our field fraud investigators and consistently adhereinvestigators. The fraud unit adheres to uniform internal procedures to improve detection and action on potentially fraudulent claims. Our automated claim system tracks suspicious claims and determines the amount of the economic impact when a claim is not paid because it is judged to have been fraudulent. It is our policy to abide by state laws in notifyingnotify the proper authorities of our findings. We feelbelieve that this sends a clear message that we will not tolerate fraudulent activity committed against our company and our customers. Also, we provide anti-fraud training for underwriting employees or others who may be involved in claim handling matters. We have also focus on, and have invested in,implemented additional loss cost containment initiatives. These initiatives include: (i) a comprehensive managed care program, administered by Alta,CHN Solutions, which has reduced workers' compensation and automobile loss costs; and (ii) a voluntary automobile repair shop and rental programs which have reduced costs in 2002 and 2001; and (iii) a small estimate and property review program.programs. REINSURANCE The Insurance Subsidiaries follow the customary practice of ceding a portion of their risks and paying to reinsurers a portion of the premiums received under the policies. This reinsurance program permits greater diversification of business and the ability to offer increased coverage while limiting maximum net losses. The Insurance Subsidiaries are parties to reinsurance contracts under which certain types of policies are automatically reinsured without the need for approval by the reinsurer of individual risks covered (treaty reinsurance), and reinsurance contracts handled on an individual policy or per-risk basis requiring the agreement of the reinsurer as to each risk insured (facultative reinsurance) and limits (automatic facultative reinsurance). Reinsurance does not legally discharge an insurer from its liability for the full face amount of its policies, but does make the reinsurer liable to the insurer to the extent of the reinsurance ceded. We have a Reinsurance Security Committee that reviews and approves all reinsurers whowith whom we do business with us.business. The Reinsurance Security Committee reviews the financial condition of the reinsurer as well as applicable company ratings from: (i) A.M. Best; and (ii) Standard and Poor's Insurance Rating Services (S&P). Further information is obtained from our reinsurance brokers, direct reinsurers and market information sources. Company guidelines require a reinsurer to have an "A-" or better rating by A.M. Best. However, the Reinsurance Committee may approve reinsurers who have ratings below "A-" or who have not been assigned a rating in certain circumstances. The committeeCommittee may also disapprove reinsurers with acceptable A.M. Best ratings after review of other financial or operational data. 7 We continuously monitor the reinsurance program to determine that its protection is not excessive, but adequate to ensure the availability of funds to provide for losses while maintaining adequate funds for business growth. Our five largest reinsurers based on 20022003 ceded premiums are American Re-Insurance Company,are: Partner Reinsurance Company of the US, Hannover Ruckversicherungs AG, Axa Reassurances (Paris), General Reinsurance Corporation, Hartford Steam Boiler Inspection & Insurance Company and Motors Insurance Corp.Corporation. Our flood book of business is ceded 100% to the federal government's National Flood Insurance Program. In addition, we cede no-fault claims for medical benefits in excess of $75,000 to the New Jersey Unsatisfied Claim and Judgment Fund (UCJF). 7 Due to change in New Jersey regulations, cessions to UCJF will discontinue for claims covered under policies with effective dates of January 1, 2004 or later. We have reinsurance contracts that cover both property and casualty excessbusiness. Our Property Excess of loss treaties as well as a property catastrophe program. The property excess of lossLoss treaty, renewed effective July 1, 2003, covers each property risk in excess of $2a $2.0 million retention up to $15 million. Our casualty$20.0 million in three layers with the Company retaining 25% of the $5.0 million excess of loss$5.0 million second layer. This is a change from the 2002 treaty, covers each casualty occurrencewhen the Company had no participation in the second layer and treaty coverage up to $15.0 million. The current treaty provides coverage up to $16.7 million per risk in excess of $2the Company's $2.0 million retention and a $1.3 million co-participation in the second layer. In 2002, the treaty provided coverage up to $50$13.0 million per risk in excess of the Company's $2.0 million retention. The property treaty distinguishes between certified (Terrorism Risk Insurance Act of 2002 [TRIA] events or foreign acts) and non-certified (all other or domestic) terrorism losses. The treaty provides coverage for certified terrorism (TRIA) losses for all risks up to $75.0 million in six layers, excepttotal insured value per location. The treaty provides annual certified terrorism limits of $9.0 million for commercial umbrella, which is reinsured, up to $10 million. Effective July 1, 2002 we retain 25% of the first layer, of the casualty excess of loss treaty that covers $3$11.3 million in excess of $2 million. The catastrophe program for the second layer and $20.0 million for the third layer. Claims arising from non-certified terrorist acts are treated like any other losses and are not subject to limitations or annual aggregate caps. Consistent with the 2002 treaty: nuclear, biological and chemical losses are excluded from the Property Excess of Loss treaty, year washowever; our Terrorism Excess of Loss treaty, discussed later in five layersthis section, does cover these exposures once our $15.0 million annual aggregate deductible is met. There is no exclusion for mold or cyber risks in this contract. Our New Jersey Homeowners' 75% Quota Share treaty renewed January 1, 2004 at the 2003 expiring $75.0 million per occurrence limit with form following coverage. Under this treaty the reinsurers follow our original policies including any loss from a terrorism event. Premiums ceded under this treaty in 2003 remained flat compared with 2002 at approximately $19.2 million. Terms and covered: (i) 95%conditions remained relatively the same. Our Property Catastrophe treaty renewed at existing limits of losses in excess$150.0 million and retention of $15 million up to $25 million; (ii) 95% of losses in excess of $25 million up to $50 million; (iii) 95% of losses in excess of $50 million up to $85 million; (iv) 83.5% of losses in excess of $85 million up to $120 million; (v) 83.5% of losses in excess of $120 million up to $165 million. Total coverage under the program is $133.3$15.0 million. The structure for the property catastrophe reinsurance program was unchanged from 2003 for the January 1, 2004 renewal, remaining in five layers and covering: (i) 95% of losses in excess of $15.0 million up to $25.0 million; (ii) 95% of losses in excess of $25.0 million up to $50.0 million; (iii) 95% of losses in excess of $50.0 million up to $85.0 million; (iv) 83.5% of losses in excess of $85.0 million up to $120.0 million; (v) 83.5% of losses in excess of $120.0 million up to $165.0 million. Total coverage under the program is $133.3 million. Terrorism coverage is excluded as per definition of TRIA, as well as nuclear, biological and chemical losses. However, these losses are covered under our separate Terrorism Excess of Loss treaty, which is discussed later in this section. The overall program cost for this treaty in 2003 is $6.9 million, compared with $7.1 million in 2002. The $15.0 million retention could be reduced to a minimum retention of $1.0 million for a New Jersey region catastrophe, due to a provision under the treaty that provides Selective up to $14.0 million of benefit from the New Jersey Homeowners 75% Quota Share treaty. The Casualty Excess of Loss treaty, renewed effective July 1, 2003, provides a per occurrence coverage of $47.2 million in excess of the Company's $2.0 million retention and $0.8 million co-participation in the layer covering $3.0 million in excess of the $2.0 million retention. This structure is unchanged from 2002. Effective July 1, 2003, each umbrella policy is covered up to $15.0 million compared to $10.0 million in 2002 treaty year. The casualty treaty distinguishes between certified and non-certified terrorism losses. Non-certified terrorism losses are treated like any other losses. The annual aggregate limit for certified terrorism (TRIA) losses is capped at two times each layer's occurrence limit, or $94.4 million. Consistent with the 2002 treaty: nuclear, biological and chemical losses are excluded from the Casualty Excess of Loss treaty; however, our terrorism excess of loss treaty, which is discussed later in this section, does cover these exposures once our $15.0 million annual aggregate retention is met. There is no exclusion for mold or cyber risks in this contract. The following additional exclusions were added to the 2003 - 2004 treaty: 1) "Fortune 500" companies ($8 plus billion in sales); 2) war; 3) asbestos; and 4) pharmaceutical manufacturers. Due to the types of exposures the Company insures, these additional exclusions are not expected to have a material impact on our results. On November 26, 2002 TRIA legislation was signed into law. The program terminates on December 31, 2005. TRIA requires sharing the risk of future losses from terrorism between private insurers and the federal government, and is applicable to almost all commercial lines of insurance. Insurance companies with direct commercial insurance exposure in the United States of America are required to participate in the program. In following this legislation, Selective offers its commercial policyholders an option to purchase terrorism coverage that will provide protection against a TRIA certified event. An event has to cause at least $5.0 million in losses to be certified as an act of terrorism. Each participating insurance company is responsible for paying out a certain amount in claims - a deductible - before Federal assistance becomes available. This deductible is based on a percentage of commercial lines direct earned premiums from the prior calendar year. The deductible equaled or equals: 7% of 2002 commercial lines direct earned premium for the 2003 renewal. The catastrophe treaty excludes bothcalendar year, 10% of 2003 commercial direct earned premium for 2004 calendar year and 15% of 2004 commercial direct earned premium for 2005 calendar year. For losses insured underabove an insurer's deductible, the Terrorism Risk Insurance Act of 2002 (TRIA) and acts of terrorism not covered by TRIA resulting from use of any biological, chemical or nuclear weapon.federal government will cover 90%, while the insurer contributes 10%. While the provisions of TRIA will serve to mitigate our exposure in the event of a large-scale terrorist 8 attack, our deductible is substantial, approximating $60$60.0 million in 2003. See the section entitled "Insurance Regulation" on page 122003 and $97.0 million in this report on Form 10-K, for additional discussion2004. Therefore, we continue to monitor concentrations of TRIA.risk. Effective February 1, 2003 and renewed effective January 1, 2004, Selective has purchased a separate Terrorism Excess of Loss treaty that covers $45$45.0 million in the aggregate in excess of a $15$15.0 million retention in the aggregate for TRIA, as well as, nuclear, biological and chemical losses not covered by the act. In addition,Act. Any TRIA, nuclear, biological and chemical losses incurred within a homeowners' quota share program reinsures 75% of New Jersey homeowners' property coverage up to a $1 million limit. The quota share includes a $75 million per occurrence limit. Our surety business is reinsured via a 17.5% quota share and an excess of loss treaty in two layers. The net retentioncalendar year that are retained by the Insurance Subsidiaries under the surety excessterms of loss treaty for 2002 was $750,000 per loss/principal. The first layer ofother reinsurance treaties, discussed earlier in this section, or specifically excluded from those treaties count towards the treaty covered losses up to $3.5$15.0 million at 100%. The second layer of the treaty covered contract surety losses of $5 million and other surety/fidelity losses of $2 million in excess of $3.5 million at 90%. In 2003, our netaggregate retention for the surety excess of lossterrorism treaty. The treaty has been increaseda 10% return of premium provision if no losses are ceded to $800,000 the treaty. The 2004 annual treaty cost decreased 8.3% compared with 2003. During 2003, we did not incur any terrorism losses, nor did we cede any losses to this treaty. The Surety Excess of Loss treaty renewal included an increase in Company retention to $1.0 million in 2004 from $0.8 million in 2003 as well as an increase in premium to an estimated $1.8 million for 2004 from $1.6 million in 2003. The Surety Excess of Loss treaty is structured in two layers that cover up to $8.0 million per principal/per loss and principal and both layers of the treaty were placed at 90%, with reinsurers, while Selective retainsretaining 10% of the exposure. SeeThe Surety 17.5% Quota Share treaty we had in prior years was cancelled effective January 1, 2004. The Company ceded $2.5 million in premium and an estimated $1.0 million in losses to the section entitled "Reinsurance Renewals" beginning on page 29Surety Quota Share in 2003. In compliance with New Jersey regulation, the Insurance Subsidiaries ceded premium and no-fault claims for medical benefits in excess of Item 7. "Management's Discussion$75,000 to the New Jersey Unsatisfied Claim and AnalysisJudgment Fund (UCJF). Due to change in New Jersey regulations, the cessions to UCJF will discontinue for policies with effective dates of Financial Condition and Results of Operations", in this report on Form 10-K, for additional discussion about our reinsurance programs.January 1, 2004 or later. Claims covered under policies issued or renewed prior to January 1, 2004 will continue to be paid by the UCJF. POOLING ARRANGEMENTS The Insurance Subsidiaries participate in an inter-company pooling and expense sharing arrangement ("pool"(pool or "pooling agreement")pooling agreement). The pool permits each Insurance Subsidiary to rely on the capacity of the entire pool, rather than only its own capital and surplus and it prevents any one Insurance Subsidiary from suffering any undue losses, as all Insurance Subsidiaries share underwriting profits and losses in proportion to their pool participation percentages. The pool permits all Insurance Subsidiaries to obtain a uniform rating from A.M. Best. Effective January 1, 2004, the Company purchased a company, that has two state insurance licenses, but currently writes no business. This Company will be renamed Selective Insurance Company of New England and will be given a 0.5% participation in the pooling agreement with Selective Way Insurance Company giving up a 0.5% participation. The pool participation percentage of each Insurance Subsidiary reflectsapproximates the ratio of that subsidiary's policyholders' surplus to our aggregate policyholders' surplus. The percentages are as follows:
2003 2004 ---- ---- Selective Insurance Company of America 55.5% 55.5% Selective Way Insurance Company 21.5% 21.0% Selective Insurance Company of South Carolina 9.0% 9.0% Selective Insurance Company of the Southeast 7.0% 7.0% Selective Insurance Company of New York 7.0% 7.0% Selective Insurance Company of New England - 0.5%
Through the pooling agreement, SICA assumes from the other Insurance Subsidiaries, net of applicable reinsurance, all of their combined premiums, losses, loss expenses and underwriting expenses and SICA cedes to the other Insurance Subsidiaries 44.5% of the Insurance Subsidiaries' combined premiums, losses, loss expenses and underwriting expenses. Through the pool, the Insurance Subsidiaries also share underwriting and administration expenses. Accounts are rendered within forty-five days after the end of the calendar quarter and are settled within sixty days after the end of the calendar 8 quarter. The pool may be terminated at the end of any calendar month by any Insurance Subsidiary giving ninety days prior notice of termination. NET LOSSESLOSS AND LOSS EXPENSE RESERVES The table on page 10 provides information about reserves for net losses and loss expenses. Also see Note 5 and Note 17(a) to the consolidated financial statements in Item 8. "Financial Statements and Supplementary Data". Significant periods of time can elapse between the occurrence of an insured loss, the reporting of the loss to the insurer and the insurer's payment of that loss. To recognize liabilities for unpaid losses and loss expenses, insurers establish reserves as balance sheet liabilities representing estimates of amounts needed to pay reported and unreported net losses and loss expenses. When a claim is reported to an insurance subsidiary, its claims personnel establish a "case reserve" for the estimated amount of the ultimate payment. The amount of the reserve is primarily based upon a case-by-case evaluation of the type of claim 9 involved, the circumstances surrounding each claim and the policy provisions relating to the type of losses. The estimate reflects the informed judgment of such personnel based on general insurance reserving practices, as well as the experience and knowledge of the claims person. Until the claim is resolved, these estimates are revised as deemed necessary by the responsible claims personnel based on subsequent developments and periodic reviews of the cases. In accordance with industry practice, we maintain, in addition to case reserves, estimates of reserves for losses and loss expenses incurred but not yet reported (IBNR). We project ourthe estimate of ultimate losses and loss expenses at each reporting date. The difference between; (i) projected ultimate loss and loss expense reserves and (ii) case loss reserves and loss expense reserves thereon is carried as the IBNR reserve. By using both estimates of reported claims and IBNR determined using generally accepted actuarial reserving techniques, we estimate the ultimate net liability for losses and loss expenses. The ultimate actual liability may be higher or lower than reserves established. We do not discount to present value that portion of our loss and loss expense reserves expected to be paid in future periods. However, the loss reserves include anticipated recoveries from salvage and subrogation. Reserves are reviewed by both internal and independent actuaries for adequacy on a periodic basis. Beginning in 2003, we are using independent actuaries to certify the adequacy of our reserves. When reviewing reserves, we analyze historical data and estimate the impact of various factors such as: (i) per claim information; (ii) Company and industry historical loss experience; (iii) legislative enactments, judicial decisions, legal developments in the imposition of damages, and changes in political attitudes; and (iv) trends in general economic conditions, including the effects of inflation. This process assumes that past experience, adjusted for the effects of current developments and anticipated trends, is an appropriate basis for predicting future events. There is no precise method, however, for subsequently evaluating the impact of any specific factor on the adequacy of reserves because the eventual deficiency or redundancy is affected by many factors. The anticipated effect of inflation is implicitly considered when estimating reserves for net losses and loss expenses. While anticipated increases due to inflation are considered in estimating ultimate claim costs, the increase in the average severity of claims is caused by a number of factors that vary with the individual type of policy written. Future average severity is projected based on historical and anticipated trends and also areis adjusted for anticipated changes in general economic trends. After taking into account all relevant factors, we believe that the reserve for net losses and loss expenses at December 31, 2002,2003, is adequate to provide for the ultimate net costs of claims incurred as of that date. Establishment of appropriate reserves is an inherently uncertain process and there can be no certainty that currently established reserves will prove adequate in light of subsequent actual experience. For further discussion and information about loss and loss expense reserves, see Note 6 and Note 18(a) to the consolidated financial statements under Item 8. "Financial Statements and Supplementary Data." The table on page 10 represents12 provides information about reserves for net losses and loss expenses and presents the development of balance sheet net reserves for 19921993 through 2002.2003. The top three lines of the table reconcile gross reserves to net reserves for unpaid losses and loss expenses recorded at the balance sheet date for each of the indicated years. The upper portion of the table shows the re-estimated amount of the previously recorded gross and net reserves with related reinsurance recoverable, based on experience as of the end of each succeeding year. The estimate is either increased or decreased as more information becomes known about the frequency and severity of claims for individual years. The lower section of the table shows the cumulative amount paid with respect to the previously recorded reserves as of the end of each succeeding year. For example, as of December 31, 2002,2003, we paid $687.9$698.2 million of the currently estimated $770.0$773.6 million of losses and loss expenses that were incurred through the end of 1993; thus, the difference, an estimated $82.1$75.4 million of losses and loss expenses incurred through 1993, remained unpaid as of December 31, 2002.2003. The "cumulative redundancy (deficiency)" represents the aggregate change in the estimates over all prior years. For example, the 1993 reserve developed a $33.7$30.1 million net redundancy over the course of the succeeding ten years while on a gross basis, the 1993 reserve developed a $35.1$51.1 million deficiency over the same period. The net amount has been included in income over the past ten years. The cumulative net deficiencies in 2002, 2001, 2000 and 1999 are the result of normal reserve development inherent in the uncertainty in establishing reserves, anticipated loss trends, growth in business, as well as 9 increased reinsurance retentions. Also contributing to the deficiency was our contractor completed operations business, which is part of our general liability line of business. Prior to 2002 we had more exposure to faulty workmanship and materials for both the general contractor and subcontractors and inadequate limits on subcontractors. After 2002 we took extensive underwriting actions to limit our exposure. We adopted the Insurance Service Office (ISO) general liability insurance form, which excluded subcontractors for faulty workmanship and placed mold limitations or exclusions on all policies and required subcontractors to carry equal insurance limits to those carried by the general contractor. We also mandated that insureds be named on any potential subcontractors policy as an additional insured on a primary and noncontributory basis. Approximately half of the cumulative gross deficiency for 1998 and prior is related to unlimited medical payments ceded to the Unsatisfied Claim and Judgment fund in the state of New Jersey. 10 In evaluating this information, it should be noted that each amount includes the total of all changes in amounts for prior periods. For example, the amount of redundancy to losses settled in 2002,2003, but incurred in 1999, will be included in the cumulative net redundancy (deficiency) amounts in 1999,2002, 2001, 2000 and 2001.1999. This table does not present accident or policy year development data, which certain readers may be more accustomed to analyzing. Conditions and trends that have affected development of the reserves in the past may not necessarily occur in the future. Accordingly, it may not be appropriate to extrapolate redundancies or deficiencies based on this table. 11 ANALYSIS OF NET LOSSESLOSS AND LOSS EXPENSE DEVELOPMENT
(in millions) 1992 1993 1994 1995 1996 1997 1998 1999 2000 2001 2002 ------- ------- ------- ------- ------- ------- ------- ------- ------- ------- -------2003 - ------------- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- ---- Gross reserves for unpaid losses and loss expenses at December 31 $ 870.2 917.7 999.4 1,120.1 1,189.8 1,161.2 1,193.3 1,273.8 1,272.7 1,298.3 1,403.4 1,587.8 Reinsurance recoverable on unpaid losses and loss expenses at December 31 $(132.6)$ (114.0) (111.5) (121.4) (150.2) (124.2) (140.5) (192.0) (160.9) (166.5) (160.4) (184.6) Net reserves for unpaid losses and loss expenses at December 31 $ 737.6 803.7 887.9 998.7 1,039.6 1,037.0 1,052.8 1,081.8 1,111.8 1,131.8 1,243.1 1,403.2 Net reserves estimated as of: One year later $ 734.8 801.0 900.6 989.5 1,029.5 1,034.5 1,044.2 1,080.7 1,125.5 1,151.7 1,258.1 Two years later 732.5 790.0 899.5 977.6 1,028.1 1,024.8 1,035.9 1,088.2 1,152.7 1,175.8 Three years later 718.7 788.5 894.9 974.4 1,020.5 1,014.0 1,033.3 1,115.6 1,181.9 Four years later 716.5 782.9 894.7 965.2 1,014.4 998.1 1,040.3 1,134.4 Five years later 717.3 780.3 892.2 960.8 1,000.9 997.9 1,049.9 Six years later 716.4 778.9 888.9 955.2 1,002.1 1,003.6 Seven years later 714.0 772.1 890.2 956.7 1,006.5 Eight years later 706.0 770.1 891.3 959.5 Nine years later 702.9 770.0 894.9 Ten years later 701.9773.6 Cumulative net redundancy (deficiency) $ 35.7 33.7 (3.4) 42.0 37.5 39.1 12.5 (33.8) (40.9) (19.8) =======30.1 (7.0) 39.2 33.1 33.4 2.9 (52.6) (70.1) (44.0) (15.0) ======== ======= ======= ======= ======= ======= ======= ======= ======= ======= Cumulative amount of net reserves paid through: One year later $ 219.5 224.6 259.4 280.4 303.6 313.7 328.1 348.2 399.2399.3 377.1 384.0 Two years later 352.3 382.3 443.4 481.6 519.6 531.1 537.5 600.3 649.1 627.3 Three years later 451.4 497.7 573.7 628.0 674.7 665.5 703.8 767.5 815.3 Four years later 517.2 567.4 661.3 722.2 760.8 760.8 797.1 870.8 Five years later 556.3 611.1 716.0 773.3 820.0 812.2 856.1 Six years later 580.6 642.8 748.4 811.9 850.9 849.7 Seven years later 600.4 662.6 774.6 832.9 877.3 Eight years later 613.6 677.5 790.2 852.0 Nine years later 624.2 687.9 804.0 Ten years later 632.0698.2 Re-estimated gross liability $ 952.8 1,079.7 1,158.8 1,213.9 1,191.2 1,236.2 1,325.1 1,328.9 1,335.2968.8 1,097.0 1,177.0 1,235.1 1,216.0 1,265.4 1,364.9 1,377.9 1,379.5 1,435.6 Re-estimated reinsurance recoverable (182.8) (188.4) (202.1) (211.8) (193.3) (195.9) (209.6) (176.2) (183.6) ------- ------- ------- ------- ------- ------- ------- ------- -------$ (195.1) (202.2) (217.6) (228.6) (212.4) (215.5) (230.6) (196.0) (203.7) (177.5) ======== ======= ======= ======= ======= ======= ======= ======= ======= ======= Re-estimated net liability $ 770.0 891.3 956.7 1,002.1 997.9 1,040.3 1,115.6 1,152.7 1,151.7773.6 894.9 959.5 1,006.5 1,003.6 1,049.9 1,134.4 1,181.9 1,175.8 1,258.0 ======== ======= ======= ======= ======= ======= ======= ======= ======= ======= Cumulative gross (deficiency) $ (35.1) (80.3) (38.7) (24.1) (30.0) (42.9) (51.3) (56.3) (18.9)(51.1) (97.6) (56.9) (45.3) (54.8) (72.1) (91.1) (105.2) (81.2) (32.1) ======== ======= ======= ======= ======= ======= ======= ======= ======= ======= Cumulative net redundancy (deficiency) $ 33.7 (3.4) 42.0 37.5 39.1 12.5 (33.8) (36.9) (19.8)30.1 (7.0) 39.3 33.1 33.4 2.9 (52.6) (70.1) (44.0) (15.0) ======== ======= ======= ======= ======= ======= ======= ======= ======= =======
Note: Some amounts may not foot due to rounding. 1012 The table set forth below reconciles Statutory to GAAP losses and loss expense reserves: RECONCILIATION OF STATUTORY TO GAAP LOSSES AND LOSS EXPENSE RESERVES
(in thousands) 2003 2002 2001 ----------- ----------- -------------------------------------------------------------------------------------------------------- Statutory losses and loss expense reserves (1) $ 1,404,186 1,244,575 1,135,536 Provision for uncollectible reinsurance 2,325 1,450 654 Elimination of inter-company profit in loss expense reserves (2) (2,896) (2,757) (4,363) Other (413) (217) -- ----------- ----------------------- --------- GAAP losses and loss expense reserve - net 1,403,202 1,243,051 1,131,827 Reinsurance recoverable on unpaid losses and loss expenses 184,611 160,374 166,511 ----------- ----------------------- --------- GAAP losses and loss expense reserves - gross $ 1,587,813 1,403,425 1,298,338 =========== ======================= =========
(1) Statutory losses and loss expense reserves, net of reinsurance recoverable on unpaid losses and loss expenses. (2) Alta Services LLC, an affiliate of the insurance companies, charges a fee for managed care services which is included in loss expense. ENVIRONMENTAL RESERVES Reserves established for liability insurance include exposure to environmental claims, both asbestos and non-asbestos. These claims have arisen primarily under older policies containing exclusions for environmental liability which certain courts, in interpreting such exclusions, have determined do not bar such claims. The emergence of these claims is slow and highly unpredictable. Since 1986, policies issued by the Insurance Subsidiaries have contained a more expansive exclusion for losses related to environmental claims. Our asbestos and non-asbestos environmental claims have arisen primarily from exposures in municipal government, small commercial risks and homeowners policies. "Asbestos claims" means thoseare claims presented to us in which bodily injury is alleged to have occurred as a result of exposure to asbestos and/or asbestos-containing products. During the past two decades, the insurance industry has experienced the emergence and development of an increasing number of asbestos claims. At December 31, 2002,2003, asbestos claims constituted 90%91% of our 2,5933,058 environmental claims compared with 89%90% of our 2,2782,593 outstanding environmental claims at December 31, 2001.2002. "Non-asbestos claims" meansare pollution and environmental claims alleging bodily injury or property damage presented, or expected to be presented, to us other than asbestos. These claims include landfills, leaking underground storage tanks and mold. In past years, landfill claims have accounted for a significant portion of our environmental claim unit's litigation costs. Although we have had limited mold claims activity in the past, and do not write business in states that have historically been most exposed to these claims, in order to support and affirm the exclusion of mold claims we added the Insurance Services Office (ISO) mold coverage limitation endorsement to all homeowner renewals beginning in the fourth quarter of 2002, except in New Jersey and seven of our other personal lines states.York where the exclusion has not been approved. We refer all environmental claims to our centralized environmental claim unit, which specializes in the claim management of these exposures. Environmental reserves are evaluated on a case-by-case basis. As cases progress, the ability to assess potential liability often improves. Reserves are then adjusted accordingly. In addition, each case is reviewed in light of other factors affecting liability, including judicial interpretation of coverage issues. IBNR reserve estimation for environmental claims is often difficult because, in addition to other factors, there are significant uncertainties associated with critical assumptions in the estimation process such as average clean-up costs, third-party costs, potentially responsible party shares, allocation of damages, insurer litigation costs, insurer coverage defenses and potential changes to state and federal statutes. However, management is not aware of any emerging trends that could result in future reserve adjustments. Moreover, normal historically-basedhistorically based actuarial approaches are difficult to apply because relevant history is not available. In addition, while models can be applied, such models can produce significantly different results with small changes in assumptions. As a result, management does not calculate a specific environmental loss range, as it believes it would not be meaningful. 1113 The table below summarizes the number of asbestos and non-asbestos claims outstanding at December 31, 2003, 2002 2001 and 2000.2001. For additional information about our environmental reserves, see Note 17 (a)18(a) to the consolidated financial statements in Item 8. "Financial Statements and Supplementary Data".Data."
ENVIRONMENTAL CLAIMS ACTIVITYEnvironmental Claims Activity 2003 2002 2001 2000 -------- ------- -------- ---------------------------------------------------------------------------------------------------- ASBESTOS RELATED CLAIMS (1) Claims at beginning of year 2,346 2,038 1,868 1,700 Claims received during year 720 725 606 320 Claims closed during year (2)year(2) (294) (417) (436) (152) -------- ------- ---------------- ------ ------ Claims at end of year 2,772 2,346 2,038 1,868 ======== ======= ================ ====== ====== Average net loss settlement on closed claims $ 548 344 449 1,934 Amount paid to administer claims $ 419 230 123 206Net survival ratio (3) 17 15 17 NON-ASBESTOS RELATED CLAIMS (1) Claims at beginning of year 247 240 212 179 Claims received during year 133 105 138 134 Claims closed during year (2)year(2) (94) (98) (110) (101) -------- ------- ---------------- ------ ------ Claims at end of year 286 247 240 212 ======== ======= ================ ====== ====== Average net loss settlement on closed claims $ 7,900 16,609 14,827 15,495 Amount paid to administer claims $ 723 851 907 759Net survival ratio (3) 9 10 10
(1) The number of environmental claims presented in the tables includes all multiple claimants who are associated with the same site or incident. (2) Includes claims dismissed, settled, or otherwise resolved. (3) The net survival ratio was calculated utilizing a three-year average for net losses and expenses paid. INSURANCE REGULATION GENERAL Insurance companies are subject to supervision and regulation in the states in which they are domiciled and transact business. Such supervision and regulation relaterelates to numerous aspects of an insurance company's business and financial condition. The primary purpose of such supervision and regulation is the protection of policyholders. The extent of regulation varies, butand generally is derived from state statutes which delegate regulatory, supervisory and administrative authority to state insurance departments. We believe that we are in compliance in all material respects with applicable regulatory requirements in all material respects as of the date of this report. Although the U.S. federal government does not directly regulate the insurance industry, federal initiatives from time to time can have an impact on the industry. On November 26, 2002 TRIA legislation was signed into law. The program terminates on December 31, 2005. TRIA requires sharing the risk of future losses from terrorism between private insurers and the federal government, and is applicable to almost all commercial lines of insurance. Insurance companies with direct commercial insurance exposure in the United SatesStates of America are required to participate in the program. With the signing of this legislation, all previously approved exclusions for terrorism arewere rescinded. Over the three months December 2002 to February 2003, we notified existing commercial policyholders of the existence of the federal backstop, offered comparable terrorism coverage and specified the cost of that coverage in accordance with the requirements of TRIA. Policyholders have the option to accept or decline the terrorism coverage we offer in our policies, or negotiate other terms. These provisions apply to new policies written after enactment. An event has to cause $5at least $5.0 million in losses to be certified as an act of terrorism. Each participating insurance company will be responsible for paying out a certain amount in claims - a deductible - before Federal assistance becomes available. This deductible is based on a percentage of commercial lines direct earned premiums from the prior calendar year. The deductible equaled or equals: 7% of 2002 commercial lines direct earned premium for the 2003 calendar year, 2002. The deductible is as follows: 2002 - 1 percent (from enactment through10% of 2003 commercial lines direct earned premium for the end2004 calendar year and 15% of 2004 commercial lines direct earned premium for the year) ; 2003 - 7 percent; 2004 - 10 percent; and 2005 - 15 percent.calendar year. For losses above a company'san insurer's deductible, the Federalfederal government will cover 90%, while the companyinsurer contributes 10%. While the provisions of TRIA will serve to mitigate our exposure in the event of a large-scale terrorist attack, our deductible is substantial, approximating $60$60.0 million in 2003.2003 and $97.0 million in 2004. Therefore, we continue to monitor concentrations of risk. Effective February 1, 2003 and renewed effective January 1, 2004, Selective has purchased a separate reinsurance treaty that covers $45$45.0 million in the aggregate in excess of a $15$15.0 million retention in the aggregate for TRIA, and nuclear, biological and chemical losses not covered by the act. Effective January 1, 2001, we adoptedAny TRIA, nuclear, biological and chemical losses incurred within a codified set of statutory accounting principles as requiredcalendar year that are retained by the National Association of Insurance Commissioners (NAIC). The changes to the statutory accounting principles reduced the differences within statutory accounting permitted practices between states. The adoption of the codified statutory accounting principles had minimal impact to the Risk Based Capital ratios for the Insurance Subsidiaries andunder the terms of other reinsurance treaties, or specifically excluded from those treaties count towards the $15.0 million aggregate retention for the terrorism treaty. During 2003, we did not significantly impact the dividend paying capabilities of the Insurance Subsidiaries. Our adoption of these principles ledincur any terrorism losses, nor did we cede any losses to an increase in 2001 combined statutory surplus of $43.0 million. 12this treaty. 14 On June 1, 2000, federal regulators issued final regulations implementing the provisions of theThe Financial Services Modernization Act of 1999, also known as the Gramm-Leach-Bliley Act and regulations thereunder (the Act), governing govern the privacy of consumer financial information. The regulations became effective on November 13, 2000, and the date for compliance with the regulations was July 1, 2001. The regulations limit disclosure by financial institutions of "nonpublic personal information" about individuals who obtain financial products or services for personal, family, or household purposes. The Act and the regulations generally apply to disclosures to non-affiliated third parties, subject to specified exceptions, but not to disclosures to affiliates. Many states in which we operate have adopted laws that are at least as restrictive as the Act and the regulations. This is an evolving area of regulation requiring our continued monitoring to ensure continued compliance with the Act. While we believe we are in compliance with all currently effective and applicable laws affecting our operations, we cannot currently quantify the financial impact we would incur to satisfy revised or additional regulatory requirements that may be imposed in the future. STATE REGULATION The authority of the state insurance departments extends to such matters as the establishment of standards of solvency, which must be met and maintained by insurers, the licensing of insurers and agents, the imposition of restrictions on investments, premium rates for property and casualty insurance, the payment of dividends and distributions, the provisions which insurers must make for current losses and future liabilities, the deposit of securities for the benefit of policyholders and the approval of policy forms. State insurance departments also conduct periodic examinations of the financial and business affairs of insurance companies and require the filing of annual and other reports relating to the financial condition of insurance companies. Regulatory agencies require that premium rates not be excessive, inadequate or unfairly discriminatory. In general, the Insurance Subsidiaries must file all rates for commercial and personal insurance with the insurance department of each state in which they operate. All states have enacted legislation that regulates insurance holding company systems. Each insurance company in a holding company system is required to register with the insurance supervisory agency of its state of domicile and furnish information concerning the operations of companies within the holding company system that may materially affect the operations, management or financial condition of the insurers. Pursuant to these laws, the respective departments may examine the Parent and the Insurance Subsidiaries at any time, require disclosure or prior approval of material transactions of the Insurance Subsidiaries with any affiliate and require prior approval or notice of certain transactions, such as dividends or distributions to the Parent from the Insurance Subsidiary domiciled in that state. NAICNATIONAL ASSOCIATION OF INSURANCE COMMISSIONERS (NAIC) GUIDELINES The Insurance Subsidiaries are subject to the general statutory accounting principles and reporting formats established by the NAIC. The NAIC also promulgates model insurance laws and regulations relating to the financial and operational regulations of insurance companies, which includes the Insurance Regulatory Information System (IRIS). IRIS identifies eleven11 industry ratios and specifies "usual values" for each ratio. Departure from the usual values on four or more of the ratios can lead to inquiries from individual state commissioners about certain aspects of the insurer's business. The Insurance Subsidiaries have consistently met all of the IRIS ratio tests. NAIC model laws and rules are not usually applicable unless enacted into law or promulgated into regulation by the individual states. The adoption of certain NAIC model laws and regulations is a key aspect of the NAIC Financial Regulations Standards and Accreditation Program, which also sets forth minimum staffing, and resource levels for all states. All of the domiciliary states of the Insurance Subsidiaries are accredited, with the exception of New York. Examinations conducted by accredited states can be accepted by other states. The NAIC intends to create an eventual nationwide regulatory network of accredited states. The NAIC Model Act is also intended to enhance the regulation of insurer solvency. This act contains certain risk-based capital (RBC) requirements for property and casualty insurance companies. The requirements are designed to assess capital adequacy and to raise the level of protection that statutory surplus provides for policyholders. RBC measures the four major areas of risk to which property and casualty insurers are exposed: (i) asset risk; (ii) credit risk; (iii) underwriting risk; and (iv) off-balance sheet risk. Insurers with a ratio below 200% of their total adjusted capital to their Authorized Control Level, as calculated in the Model Act, are subject to different levels of regulatory intervention and action. Based upon the unaudited 20022003 statutory financial statements for the Insurance Subsidiaries, each Insurance Subsidiary's total adjusted capital exceeded the Authorized Control Level. 13 INVESTMENTS SEGMENT The long-term objective of our investment policy is to maximize after-tax yieldreturns while providing liquidity and preserving assets and stockholders' equity. The current investment mix is 89%85% debt securities, 9%12% equity securities, 1% short-term investments, and 1%2% other investments. High credit quality has always been a cornerstone of our investment strategy, as 15 evidenced by the fact that 99% of our debt securities are investment grade. The average rating of our debt securities is "AA", S&P's second highest credit quality rating. We emphasize liquidity requirements in response to an unpredictable underwriting environment and the need to minimize the exposure to catastrophic events. To provide liquidity while maintaining consistent performance, maturities of debt securities are "laddered" so that some issues are always approaching maturity, thereby providing a source of predictable cash flow. To reduce sensitivity to interest rate fluctuations, we invest our debt portfolio primarily in intermediate-term securities. The average maturity of the portfolio was 5.5 years at December 31, 2003 compared with 5.3 years at December 31, 2002 compared with 4.9 years at December 31, 2001.2002. We will continue to follow the investment philosophy that has historically proven successful for us. The strategy is to continue to purchase debt securities in sectors that represent the most attractive relative value and maintain a moderate equity exposure. Managing investment risk by adhering to these strategies is intended to protect the interests of our stockholders as well as those of our policyholders and, at the same time, enhance our financial strength and underwriting capacity. For additional information about our investment policy,investments, see sectionthe sections titled "Investments" in Item 7. "Management's Discussion and Analysis of Financial Condition and Results of Operations," beginning on page 30.34, and Item 8. "Financial Statements and Supplementary Data," Note 3 to the consolidated financial statements, "Investments." DIVERSIFIED INSURANCE SERVICES SEGMENT Our Diversified Insurance Services segment provides synergies with our agency forceInsurance Subsidiaries and creates new opportunities for agents to bring value added value services and products to their customers. Our Diversified Insurance Services operation has three core functions: human resource administration outsourcing (HR Outsourcing)outsourcing), managed care and flood insurance. The businesses fit into our business model in one of two ways: complementary (they share a common marketing or distribution system) or vertically (one company uses the other's products or services in its own production or supply output). The flood and HR outsourcing products are currently sold through our independent agent distribution channel, while our managed care businesses provide an integral service used by our claims operation, as well as by other insurance carriers. In December 2001, the Company's management adopted a plan to divest itself of its 100% ownership interest in PDA Software Services, Inc. (PDA), which had historically been reported as part of the Diversified Insurance Services segment. This divestiture plan was realizedcompleted in May 2002 when the Company sold all of the issued and outstanding shares of capital stock of PDA, as well as certain software applications developed by PDA, at a net gain of $0.5 million. For additional information about discontinued operations see Item 8. "Financial Statements and Supplementary Data," Note 13 to the consolidated financial statements, "Discontinued Operations." The results for this segment's continuing operations are as follows:
FOR THE YEAR ENDED DECEMBER 31,
($ in thousands) 2003 2002 2001 2000 -------- ------- ------- ---------------------------------------------------------------------------- HR OUTSOURCING Net revenue $ 44,096 38,127 34,352 29,155 Pre-tax profit (loss) (379) (1,397) (6,599) 110 MANAGED CARE Net revenue 22,061 22,525 19,088 15,014 Pre-tax profit 3,151 3,010 3,686 3,509 FLOOD INSURANCE Net revenue 23,630 18,317 14,571 11,991 Pre-tax profit 6,094 3,863 2,093 1,609 OTHER Net revenue 2,053 1,827 1,615 1,367 Pre-tax profit 357 438 393 281 TOTAL Net revenue 91,840 80,796 69,626 57,527 Pre-tax profit (loss) 9,223 5,914 (427) 5,509 After-tax profit (loss) 6,160 4,051 (201) 3,605 After-tax return on net revenue 5.0%6.7% 5.0 (0.3)% 6.3%
HUMAN RESOURCE ADMINISTRATION OUTSOURCING Selective HR Solutions, Inc. (Selective HR) provides human resource administration outsourcing services, including benefits, payroll and employee management services, and risk and compliance management products and services, including workers' 14 compensation. HR outsourcing by the nature of its product package, provides a very high level of day-to-day services to its 16 customers, which we believe will beis attractive to small business owners, who can be accessed through existing relationships with our independent agents. We continue to focus on further educating the Company's agency distribution force in order to better leverage their existing business owner relationships in an effort to improve upon the approximately 60100 agents that are selling this product. Since the acquisition of Selective HR in 1999, the number of worksite employees has increased to just fewermore than 22,00020,000 from the approximately 12,000 we had at acquisition. However, worksite lives were about 19,000 at the endtime of January, 2003, which we expected, given our aggressive pricing and underwriting strategy, and the planned loss of a large client.acquisition. MANAGED CARE The goal of our managed care program, delivered through CHN Solutions, is to return patients to their normal routine, at work and at home, and to ensure that medical costs are delivered in the most cost effectivecost-effective manner possible. Our managed care program provides workers' compensation and automobile medical claim services, health network services, third party administrative services and discounted access to the number one membership basedmembership-based medical provider network in New Jersey, while bearing no underwriting risk. Our medical claim services include first report of injury, referrals to medical providers, comprehensive medical case management, as well as medical bill audits and re-pricing. Our managed care program also provides medical claim management services under New Jersey's Automobile Insurance Cost Reduction Act. As part of our managed care program there are also two preferred provider organizations, which are networks of physicians, hospitals and other medical providers, that have agreed, by contract, to discount their rates to members. For the fifth consecutive year, NJBIZ (formerly Business News New Jersey) recognized Consumer Health Network Plus, LLC (CHN) as the number one preferred provider organization in New Jersey based on membership. Network expansion continues to be a major initiative for our managed care program. During 2002,2003, our medical provider network expanded to 88,000 locations from 83,000 locations from 60,000 locations in 2001. This expansion was primarily the result of the acquisition of Northeast Health Direct, LLC (NHD), a 16,000-location network that operates in Connecticut and certain regions within the states of Massachusetts, Vermont, and New Hampshire. CHN acquired NHD for $3.2 million including certain acquisition and financial performance related costs during 2002. CHN may be further required to pay additional consideration of approximately $1 million over the next two years based on certain criteria related to future financial performance. FLOOD INSURANCE Selective is a servicing carrier for the federal government's National Flood Insurance Program (NFIP). We provide a market for flood insurance to our agents and also have flood-only appointments with over 5,700 agents across the country. As a servicing carrier, not an underwriter, Selective bears no risk of policyholder loss, since the premiums we collect are ceded 100% to the federal government. We receive a servicing fee from which we pay agency commissions and other related expenses. In addition to the servicing fees, we receive fees for handling claims. Currently, Selective is servicing more than 135,000162,000 flood policies under this program as compared with 115,000135,000 at this time last year. The program is subject to an annual renewal from Congress. During 20022003, the NFIP recognized Selective for itsour growth during fiscal 20012002 by presenting Selective with its "Administrators Club" award.award for the second consecutive year. DIVERSIFIED INSURANCE SERVICES REGULATION The companies of our Diversified Insurance Services segment are subject to certain laws and regulations. Selective HR is an HR outsourcing company, which includes, but is not limited to,provides, among other things, co-employee services. As a co-employer for some of its clients, federal, state and local laws and regulations relating to labor, tax and employment matters affect Selective HR. By contracting with its clients and creating a co-employer relationship with employees assigned to work at client company locations, Selective HR assumes certain contractual obligations, legal obligations and responsibilities of an employer under these laws and regulations. Many of these laws and regulations do not specifically address the obligations and responsibilities of co-employers. If these laws and regulations, such as the Employee Retirement Income Security Act, and federal and state employment laws and tax laws, are ultimately applied to a co-employer's relationship with their worksite employees, they could have a material adverse effect on Selective HR's results of operations or financial condition. Some states in which Selective HR operates have passed licensing or registration requirements for co-employers. These regulatory laws and regulations vary from state to state but generally provide for monitoring the fiscal responsibility of co-employers. Alta, CHN and NHD, operateSolutions operates as a managed care organization (MCO) and/or a preferred provider organization (PPO) and areis subject to laws and/or regulations in some states where they do business, which require them to be licensed to operate as an MCO or a PPO. In New Jersey, a state from which both Alta and CHN deriveSolutions derives substantial revenue, regulations implementing the Healthcare Quality Act may deem insured health benefit plans who contract with PPOs to be Managed Care Plans. Managed Care Plans may be required, through PPO contracts, to provide enrollees with information regarding the plan and the network and also to afford providers with certain protections. We are not currently subject to these regulations. If this changes in the future, it 15 may require additional expenditure to achieve compliance, which would not be material to our consolidated results of operations or financial condition. Both federal and state laws regarding privacy of medical records and patient privacy also affect Alta, CHN and NHD. Alta,Solutions. Because CHN and NHD areSolutions does not provide health insurance, or health care services, it is not a "covered entities"entity" under the federal HIPAAHealth Insurance Portability and Accountability Act of 1996 (HIPAA) statute or regulations. This is an evolving area of regulation requiring us to continually monitor and review our operations. 17 While Selective HR Alta,and CHN and NHDSolutions believe they are currently in compliance with all laws and regulations affecting their operations, there can be no assurance that, in the future, they will be able to satisfy new or revised licensing and regulatory requirements. SelecTech is overseen by AltaCHN Solutions and provides third-party administrative services to self-insured accounts. SelecTech also works closely with our subsidiary, SRM Insurance Brokerage, LLC, to assist businesses and government entities looking for customized insurance products and services. When operating as an insurance adjuster, SelecTech is subject to the laws and/or regulations in some of the states in which it does business, which require it to be licensed as an adjuster. COMPETITION We face significant competition in both the Insurance Operations and Diversified Insurance Services segments. Our Insurance Operations compete with regional and national insurance companies, including direct writers of insurance coverage. Many of these competitors have greater financial, technical and operating resources. In addition, we face competition within each insurance agency, which sells our insurance, because most of our agencies represent more than one insurance company. Based on net premiums written for 20012002 (latest publicly available information), A.M. Best ranks the Company is the 60th61st largest property and casualty group in the United States of America. During 2002, our managed care unit was ranked as the number one PPO in New Jersey and the 19th largest nationwide based on membership, and includes over 83,000 medical provider locations. Currently, our HR Outsourcing unit's co-employer component is the 13th largest in the nation. The property and casualty insurance industry is highly competitive on the basis of both price and service. There are many companies competing for the same insurance customers in the geographic areas in which we operate. We compete in these areas based on superior service at a reasonable price. During 2003, a Goldman Sachs survey of independent agents showed Selective to be in the top five regional companies in terms of service. During 2003, our managed care unit was ranked as the number one PPO in New Jersey by NJBIZ, a source for business news and information in New Jersey. Additionally, Employee Benefits News, a publication serving employee benefits decision makers ranked our managed care unit the 11th largest nationwide based on membership, and includes 88,000 medical provider locations. Currently, our HR Outsourcing unit's co-employer component is ranked the 12th largest in the nation by Florida Trend Magazine and our Flood unit is the 10th largest write-your-own carrier for the federal government's National Flood Insurance Program based on 2002 Statutory Annual Statement information. Please refer to the "Risk Factors" section below, and Item 7. "Management's Discussion and Analysis of Financial Condition and Results of Operations."Operations" for the potential impact these items could have on our ability to compete. SEASONALITY The Company's insurance business experiences a modest seasonality with regard to premiums written, which are usually highest in January and July of each year due to certain commercial lines renewals.renewals and the lowest during the fourth quarter. Although the written premium experiences modest seasonality, premiums are earned ratably over the period of coverage. Losses and loss expenses incurred tend to remain consistent throughout the year, unless a catastrophe occurs. Catastrophes predominantlycan occur inat any time during the winter months due to cold and snow, in the spring and summer dueyear from weather-related events that include, but are not limited to, hail, tornadoes, windstorms and tornadoes and in early fall, due to hurricanes. HR outsourcing products peak in terms of new customers in the first quarter when clients traditionally begin their fiscal year. EMPLOYEES We currently employ approximately 2,2002,240 employees of which 1,7251,760 work in our Insurance Operations and Investments segment and 475480 work in our Diversified Insurance Services segment. The largest single concentration of employees is the 850 that work at our offices in Branchville, New Jersey. AVAILABLE INFORMATION Our annual report on Form10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and amendments to those reports are available without charge on our website, www.selective.com, as soon as reasonably practicable after they are filed electronically with the SEC. We are providing the address to our Internet site solely for the information of investors. We do not intend the address to be an active link or to otherwise incorporate the contents of the website into this report. RISK FACTORS The following are certain risk factors that can affect our business and our results of operations and financial condition. There may be other risk factors, and this list is not exhaustive. We operate in a continually changing business environment, and new risk factors emerge from time to time. We cannot predict such new risk factors, nor can we assess the impact, if any, of such new risk factors on our business. 18 CATASTROPHIC EVENTS CAN HAVE A SIGNIFICANT IMPACT ON OUR FINANCIAL AND OPERATIONAL CONDITION. Results of property and casualty insurers are subject to weather and other conditions prevailing in an accident year.conditions. While one year may be relatively free of major weather or other disasters, another year may have numerous such events causing results for such a year to be materially worse than for other years. 16 Our Insurance Subsidiaries have experienced, and are expected in the future to experience, catastrophe losses. It is possible that a catastrophic event or a series of multiple catastrophic events could have a material adverse effect on the operating results and financial condition of the Insurance Subsidiaries, thereby limiting the ability of the Insurance Subsidiaries to pay dividends. Various events can cause catastrophes, both natural and man-made, including hurricanes, tornadoes, windstorms, earthquakes, hail, terrorism, explosions, severe winter weather and fires. The frequency and severity of these catastrophes are inherently unpredictable. The extent of losses from a catastrophe is a function of both the total amount of insured exposures in the area affected by the event and the severity of the event. Although catastrophes can cause losses in a variety of property and casualty lines, most of the catastrophe-related claims of our Insurance Subsidiaries historically have been related to commercial property and homeowners' coverages. Our Insurance Subsidiaries seek to reduce their exposure to catastrophe losses through the purchase of catastrophe reinsurance. Nevertheless, reinsuranceReinsurance may prove inadequate ifif: - a major catastrophic loss exceeds the reinsurance limit, or - an insurance subsidiary pays a number of smaller catastrophic loss claims, which individually fall below the subsidiary's retention level. - The Modeling Software used to analyze the Company's risk proves inadequate. In the past ten10 years the single largest catastrophe event generated claims of $14.9 million before reinsurance and $14.1 million net of reinsurance. In that same period, total catastrophe losses in any one-yearone year ranged from $2.8 million to $31.2 million before reinsurance and $2.2 million to $19.6$30.3 million net of reinsurance. OUR GEOGRAPHIC CONCENTRATION TIES OUR PERFORMANCE TO THE ECONOMIC AND REGULATORY CONDITIONS AND WEATHER-RELATED EVENTS IN THE EAST COAST AND MIDWESTERN STATES. Our property and casualty insurance business is concentrated geographically. Approximately 40%Thirty-nine percent of our net premiums written are for insurance policies written in New Jersey. Other East Coasteast coast states, including Connecticut, Delaware, Georgia, Maryland, New York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Virginia and several Midwesternmidwestern states, including Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Missouri, Ohio and Wisconsin, account for substantially all of our other business. Consequently, unusually severe storms or other natural or man-made disasters which destroy property in the states in which we write insurance could adversely affect our operations. Our revenues and profitability are also subject to prevailing economic and regulatory conditions in those states in which we write insurance. Because our business is concentrated in a limited number of markets, we may be exposed to risks of adverse developments that are greater than the risks of having business in a greater number of markets. WE FACE SIGNIFICANT COMPETITION FROM OTHER REGIONAL AND NATIONAL INSURANCE COMPANIES, AGENTS AND FROM SELF-INSURANCE. We compete with regional and national insurance companies, including direct writers of insurance coverage. Many of these competitors are larger than we are and have greater financial, technical and operating resources. In addition, we face competition within each insurance agency, which sells our insurance, because most of our agencies represent more than one insurance company. The property and casualty insurance industry is highly competitive on the basis of both price and service. If our competitors price their products more aggressively, our ability to grow or renew our business as well as our profitability may be adversely impacted. There are many companies competing for the same insurance customers in the geographic areas in which we operate. The Internet may also emerge as a significant source of new competition, both from existing competitors using their brand name and resources to write business through this distribution channel and from new competitors. We also face competition because of entities which self-insure, primarily in the commercial insurance market. Many of our customers and potential customers are examining the benefits and risks of self-insuring as an alternative to traditional insurance. A number of new, proposed or potential legislative or industry developments could further increase competition in the property and casualty insurance industry. These developments include: - the enactment of the Gramm-Leach-Bliley Act, of 1999, which could result in increased competition from new entrants to the insurance market, including banks and other financial service companies; 19 - programs in which state-sponsored entities provide property insurance in catastrophe-prone areas or other alternative market types of coverage; and - changing practices caused by the Internet, which has led to greater competition in the insurance business and, in some cases, greater expectations for customer service. New competition from these developments could cause the supply or demand for insurance to change, which could adversely affect our results of operations and financial condition. 17 WE ARE HEAVILY REGULATED IN THE STATES IN WHICH WE OPERATE. We are subject to extensive supervision and regulation in the states in which we transact business. The primary purpose of supervision and regulation is to protect individual policyholders and not shareholders or other investors. Our business can be adversely affected by private passenger automobile insurance regulations and any other regulations affecting property and casualty insurance companies. For example, laws and regulations can reduce or setlead to forced reductions in rates atto levels which we do not believe are adequate for the risks we insure. Other laws and regulations can limit our ability to cancel or refuse to renew policies and require us to offer coverage to all consumers. Changes in laws and regulations, or their interpretations, pertaining to insurance, including workers' compensation, healthcare or managed care, preferred provider organizations and human resource outsourcing administration organizations, may also have an adverse effect on our business. Although the federal government does not directly regulate the insurance industry, federal initiatives, from time to time, can also impact the insurance industry. In addition, proposals intended to control the cost and availability of healthcare services have been debated in the U.S. Congress and state legislatures. Although we do not write health insurance in our managed care business, nor assume any healthcare risk, rules affecting healthcare services can affect workers' compensation, commercial and personal automobile, liability and other insurance which we do write. We cannot determine whether or in what form healthcare reform legislation may be adopted by the U.S. Congress or any state legislature. We also cannot determine the nature and effect, if any, that the adoption of healthcare legislation or regulations, or changing interpretations, at the federal or state level would have on us. Examples of regulatory risks include: Automobile Insurance Regulation In March 1999, we began to implement a state-mandated 15% rate reduction for all personal automobile policies in New Jersey. As a result of this roll-back, our annual premiums in this line have been reduced. The effect of this rollback continued through 2001 decreasing premium collected and adversely impacting profitability. In addition, the New Jersey Urban Enterprise Zone (UEZ) Program requires New Jersey auto insurers, including us, to write involuntaryhave a market share in certain urban auto insurance proportionateterritories which is in proportion to our voluntarytheir statewide market share. Due to mandated urban rate caps, the premiums on these urban policies are typically insufficient to cover losses. In October 2001, the Company withdrew a filing, originated in July 2000, seeking an overall 18.9% rate increase and reached an agreement with the New Jersey Department of Banking and Insurance.Insurance (DOBI). The agreement exhibited signs of more regulatory flexibility in the rate-setting process and involved rate increases for some coverages, decreases for others, tier changes for each change in risk, as well as discounts for certain customers. Additional rate changes for New Jersey personal automobile business were approved in January 2002, effective March 1, 2002 and February 2003, effective March 1, 2003 by the DOBI. We are periodically subject to potential legislation, that if passed, could adversely affect the Company's results of operation. In May 2003, legislation was introduced to allow claimants to file lawsuits for non-economic damages without proving that the injuries sustained had a serious impact on their life. This legislation ultimately was not passed. We are also potentially subject to unfair competition based on uneven application of regulatory requirements by state regulators. As an example, in New Jersey, Departmenta new market entrant was recently permitted to use insurance credit scoring to price personal automobile insurance policies while all other insurers were precluded from doing the same. New Jersey has indicated that it will allow us and all other insurers that write personal automobile business to use credit scoring in the near future. However, if we are not allowed to use credit scoring, our ability to competitively price our New Jersey personal automobile business could be adversely affected and could affect potential profitability of Banking and Insurance. In spite of these improvements, this business currently remains unprofitable.business. South Carolina law established a joint underwriting association for automobile insurance. We arewere required to be a member along with other automobile insurers in South Carolina. As a member of this association, we havehad to write automobile insurance for some involuntary risks, and we shareshared in the profit or loss of the association. On March 1, 2003, the association was replaced by an assigned risk plan. This plan will assign risks which are unable to obtain coverage voluntarily to insurers based on their statewide market share. We are unable at this timeThis business is and will most likely continue to assess the impact of these changes on our results of operations.be unprofitable. 20 Workers' Compensation Insurance Regulation Because we voluntarily write workers' compensation insurance, we are required by state law to writesupport the involuntary coverage.market. Insurance companies that underwrite voluntary workers' compensation insurance can either directly write involuntary coverage, which is assigned by state regulatory authorities, or participate in a sharing arrangement.arrangement, where the business is written by a servicing carrier and the profits or losses of that serviced business are shared among the participating insurers. We currently participate through a sharing arrangement, in all states except New Jersey, where we currently write involuntary coverage assigned to us indirectly. Historically, this business has been unprofitable whether written directly or handled through a sharing arrangement. We currently write involuntary coverage assigned to us directly from the State of New Jersey, and this business is unprofitable. Homeowners Insurance Regulation New Jersey regulations prohibit us from canceling or non-renewing homeowners insurance policies for any arbitrary, capricious or unfairly discriminatory reason or without adequate notice to the insured. We are subject to regulatory provisions that are designed to address potential availability and/or affordability problems in the homeowners property insurance marketplace. These provisions regulate matters relating to the availability and affordability of such insurance and take two forms: voluntary and involuntary. Involuntary provisions,market mechanisms, such as the New Jersey Fair Access to Insurance Requirements (FAIR)Underwriting Association (FAIR Plan), generally result in assessments to us. The New Jersey FAIR Plan writes fire and extended coverage on homeowners for those individuals unable to secure insurance elsewhere. Insurance companies who voluntarily write homeowners insurance in New Jersey are assessed a portion of any deficit from the New Jersey FAIR Plan based on their share of the voluntary market. Similar involuntary plans exist in most other states where we operate. 18 A CHANGE IN OUR MARKET SHARE IN NEW JERSEY COULD ADVERSELY IMPACT THE RESULTS IN OUR PRIVATE PASSENGER AUTOMOBILE BUSINESS. New Jersey insurance regulations require New Jersey auto insurers to involuntarily write private passenger automobile insurance for individuals who are unable to obtain insurance in the voluntary market atmarket. These policies are priced according to a separate rating scheme, which is established by the same premium rates that are applicableassigned risk plan and subject to policies which the insurers voluntarily write.approval by DOBI. The amount of involuntary insurance which an insurer must write in New Jersey depends on the insurer's statewide market share in New Jersey --- the greater the market share the more involuntary coverage the insurer is required to write. The underwriting of involuntary personal automobile insurance in New Jersey ishas been historically unprofitable. During 2002, the New Jersey Department of Banking and InsuranceDOBI issued an order allowingexempting State Farm Indemnity Company, which had approximately 17% of the market share for New Jersey private passenger automobile insurance, to non-renewfrom the state's "take-all-comers" law, assigned risk program, and UEZ program. As a limited portionresult of its existing New Jersey voluntary private passenger automobile insurance. On September 13, 2002, the Department issued an order that establishes a method to distribute State Farm's insured vehicles amongexemption from the remaining private passenger automobile insurersassigned risk program, in 2003 every other participating insurer's share of the state. The implementationprogram, including Selective's, was increased to offset the unapplied State Farm share. State Farm's exemption, which could remain in effect through 2005, will continue to result in an elevated share of the assigned risk market for Selective. Because the UEZ business has been historically unprofitable, any increase in this order could increase the number of private passenger vehicles we insure in New Jersey by as much as 3,300 vehicles, which in turn could increase our involuntary allotment.business is expected to reduce earnings. THE PROPERTY AND CASUALTY INSURANCE INDUSTRY IS CYCLICAL. Historically, the results of the property and casualty insurance industry have been subject to significant fluctuations due to competition, economic conditions, interest rates and other factors. For example, in 20002003, 2002 and 2001, commercial lines premium pricing increased, but had decreased for several years preceding 2000. Furthermore, the industry's profitability is affected by unpredictable developments, including: - natural and man-made disasters; - fluctuations in interest rates and other changes in the investment environment that affect returns on our investments; - inflationary pressures that affect the size of losses; and - judicial decisions that affect insurers' liabilities. The demand for property and casualty insurance, particularly commercial lines, can also vary with the overall level of economic activity. WE ARE A HOLDING COMPANY, AND WE MAY BE RESTRICTED IN DECLARING DIVIDENDS, AND THUS MAY NOT HAVE ACCESS TO THE CASH THAT IS NEEDED TO MEET OUR CASH NEEDS. Although substantiallySubstantially all of our operations are conducted through our subsidiaries, none of our subsidiaries is obligated to make funds available to us for payment of dividends or other cash distributions that we are required to make.subsidiaries. Restrictions on our subsidiaries' ability to pay dividends or to make other cash payments to us may materially affect our ability to pay principal and interest on our indebtedness and dividends on our common stock. Our subsidiaries are permitted under the terms of our indebtednessdebt agreements to incur additional indebtedness up to certain levels that may restrict or prohibit the making of distributions, the payment of dividends or the making of loans by our subsidiaries to us. We cannot assure you that the agreements governing the current and future indebtedness of our subsidiaries will permit our subsidiaries to provide us with sufficient dividends, distributions or loans to fund our cash needs. 21 The Insurance Subsidiaries' sources of funds consist primarily of premiums, investment income and proceeds from sales and redemption of investments. Such funds are applied primarily to payment of claims, insurance operating expenses, income taxes and the purchase of investments, as well as dividends and other payments. The Insurance Subsidiaries may declare and pay dividends to us only if they are permitted to do so under the insurance regulations of their respective domiciliary state. All of the states in which our Insurance Subsidiaries are domiciled regulate the payment of dividends. Some states, including New Jersey, North Carolina and South Carolina, require that we give notice to the relevant state insurance commissioner prior to our Insurance Subsidiaries declaring any dividends and distributions payable to us. During the notice period, the state insurance commissioner may disallow all or part of the proposed dividend if it determines that the insurer's surplus as regards policyholders is not reasonable in relation to the insurer's liabilities and adequate to its financial needs, or in the case of New Jersey, if the regulatory authority determines that the insurer is otherwise in a hazardous financial condition. Notwithstanding the foregoing, if insurance regulators otherwise determine that payment of a dividend or any other payment to an affiliate would be detrimental to an insurance subsidiary's policyholders or creditors, because of the financial condition of the insurance subsidiary or otherwise, the regulators may block dividends or other payments to affiliates that would otherwise be permitted without prior approval. The Insurance Subsidiaries' sources of funds consist primarily of premiums, investment income and proceeds from sales and redemption of investments. Such funds are applied primarily to payment of claims, insurance operating expenses, income taxes and the purchase of investments, as well as dividends and other payments. 19 The Diversified Insurance Services subsidiaries may also declare and pay dividends. The potential dividends are restricted only by the operating needs of the subsidiaries. The Diversified Insurance Services subsidiaries' sources of funds consist primarily of fees for services rendered. Such funds are applied primarily to payment of operating expenses as well as dividends and other payments. OUR RESERVES MAY NOT BE ADEQUATE TO COVER ESTIMATEDACTUAL LOSSES AND EXPENSES. We are required to maintain loss reserves for our estimated liability for losses and loss expenses associated with reported and unreported claims for each accounting period. From time to time we have to increase reserves, and if our reserves are inadequate, we will be required to further increase reserves. An increase in reserves results in an increase in losses and a reduction in our net income and stockholders' equity for the period in which the deficiency in reserves is identified and could have a material adverse effect on our results of operations, liquidity and financial condition. Our reserve amounts are estimated based on what we expect the ultimate settlement and claim administration expenses to be. These estimates are based on facts and circumstances of which we are aware, predictions of future events, and trends in claims severity and frequency and other subjective factors. There is no method for precisely estimating our ultimate liability for settlement and claims. We regularly review our reserving techniques and our overall amount of reserves. We also review: - information regarding each claim for losses; - our loss history and the industry's loss history; - legislative enactments, judicial decisions and legal developments regarding damages; - changes in political attitudes; and - trends in general economic conditions, including inflation. We cannot be certain that the reserves we establish are adequate or will be adequate in the future. OUR ABILITY TO REDUCE OUR EXPOSURE TO RISKS DEPENDS ON THE AVAILABILITY AND COST OF REINSURANCE. We transfer our exposure to some risks to others through reinsurance arrangements with other insurance and reinsurance companies. Under our reinsurance arrangements, another insurer assumes a specified portion of our losses and loss adjustment expenses in exchange for a specified portion of policy premiums. The availability, amount and cost of reinsurance depend on market conditions and may vary significantly. Any decrease in the amount of our reinsurance will increase our risk of loss. Furthermore, we face a credit risk with respect to reinsurance. When we obtain reinsurance, we are still liable for those transferred risks if the reinsurer cannot meet those obligations. Therefore, the inability of any of our reinsurers to meet its financial obligations could materially and adversely affect our operations. Reinsurers experienced significant losses related to the terrorist events of September 11, 2001. As a result, we may incur significantly higher reinsurance costs and more restrictive terms and conditions. Also, there may be reduced availability of reinsurance for some types of commercial exposures. WE DEPEND ON OUR INVESTMENTS TO SUPPORT OUR OPERATIONS AND TO PROVIDE A SIGNIFICANT PORTION OF OUR REVENUES AND EARNINGS. We, like many other property and casualty insurance companies, depend on income from our investment portfolio for a significant portion of our revenues and earnings. Any significant decline in our investment income as a result of falling interest rates, decreased dividend payment rates or general market conditions would have an adverse effect on our results. Fluctuations in interest rates cause inverse fluctuations in the market value of our debt portfolio. Any significant decline in the market value of our investments would reduce our shareholders' equity and our policyholders' surplus which could impact our ability to write additional premiums. In addition, our notes payable are subject to certain debt-to-capitalization restrictions which could also be impacted by a significant decline in investment values. 22 WE DEPEND ON OUR INDEPENDENT INSURANCE AGENTS. We market and sell our insurance products through independent, non-exclusive insurance agencies and brokers. Agencies and brokers are not obligated to promote our insurance products, and they may also sell our competitors' insurance products. As a result, our business depends in part on the marketing and sales efforts of these agencies and brokers. As we diversify and expand our business geographically, we may need to expand our network of agencies and brokers to successfully market our products. If these agencies and brokers fail to market our products successfully, our business may be adversely impacted. Also, independent agents may decide to sell their businesses to banks, other insurance agencies, or other businesses. Agents with a Selective appointment may decide to buy other agents. Changes in ownership orof agencies or expansion of agencies through acquisition could adversely affect an agency's ability to control growth and profitability, thereby adversely affecting our business. 20 WE MAY BE ADVERSELY IMPACTED BY A CHANGE IN OUR RATINGS. Insurance companies are subject to financial strength ratings produced by external rating agencies. Higher ratings generally indicate financial stability and a strong ability to pay claims. Ratings are assigned by rating agencies to insurers based upon factors relevant to policyholders. Ratings are not recommendations to buy, hold or sell our common stock. The principal agencies that cover the property and casualty industry are A.M. Best Company, Standard & Poor's Rating Services (S&P), Moody's Investor Service (Moody's) and Fitch Rating Service (Fitch). We believe our ability to write business is most influenced by our rating from A.M. Best. We are currently rated "A+" (Superior) by A.M. Best, which is their second highest of fifteen ratings. A rating below "A"significant downgrade from A.M. Best could materially adversely affect the business we write. We believe that ratings from S&P, Moody's or Fitch, although important, have less of an impact on our business. We are currently rated "A" by S&P, "A2" by Moody's and "A" by Fitch. An unfavorable change in either of these ratings could make it more expensive for us to access capital markets and would increase the interest rate charged to us under our current lines of credit. We cannot be sure that we will maintain our current lines of credit. We cannot be sure that we will maintain our current A.M. Best, S&P's, Moody's or Fitch's ratings. An unfavorable change in any of these ratings could make it more expensive for us to access capital markets and maintain our current lines of credit, or increase the interest rate charged to us under our current lines of credit. The Company had no outstanding borrowings on these lines at December 31, 2003 or 2002. WE EMPLOY ANTI-TAKEOVER MEASURES THAT MAY DISCOURAGE POTENTIAL ACQUIRORS OF OUR COMPANY, WHICH COULD ADVERSELY AFFECT THE VALUE OF OUR COMMON STOCK. We own, directly or indirectly, all of the shares of stock of Insurance Subsidiaries domiciled in the states of New Jersey, New York, North Carolina, South Carolina and South Carolina.Maine. State insurance laws require prior approval by state insurance departments of any acquisition or control of a domestic insurance company or of any company which controls a domestic insurance company. Any purchase of 10% or more of our outstanding common stock would require prior action by all or some of the insurance commissioners of the above-referenced states. In addition, other factors may discourage, delay or prevent a change of control of Selective. These include, among others, provisions in our certificate of incorporation, as amended, relating to: - supermajority voting and fair price to our business combinations; - staggered terms for our directors; - supermajority voting requirements to amend the foregoing provisions; - our stockholder rights plan; - guaranteed payments which must be made to our officers upon a change of control; and - the ability of our board of directors to issue "blank check" preferred stock. The New Jersey Shareholders Protection Act provides, among other things, that a New Jersey corporation, such as Selective, may not engage in business combinations specified in the statute with a shareholder having indirect or direct beneficial ownership of 10% or more of the voting power of our outstanding stock (an interested shareholder) for a period of five years following the date on which the shareholder became an interested shareholder, unless the business combination is approved by the board of directors of the corporation before the date the shareholder became an interested shareholder. These provisions also could have the effect of depriving shareholders of an opportunity to receive a premium over the prevailing market price if a hostile takeover were attempted and may adversely affect the value of our common stock. WE DEPEND ON KEY PERSONNEL. The success of our business is dependent, to a large extent, on our ability to attract and retain key employees, in particular our senior officers, key management, sales, information systems, underwriting, claims, managed care, HR outsourcing and corporate personnel. Competition to attract and retain key personnel is intense. While we have employment agreements with a number of key managers, in general, we do not have employment contracts or non-compete arrangements with our employees.employees and cannot ensure that we will be able to attract and retain key personnel. 23 WE FACE RISKS FROM TECHNOLOGY-RELATED FAILURES. Increasingly, our businesses are dependent on computer and Internet-enabled technology. Our inability to anticipate or manage problems with technology associated with scalability, security, functionality or reliability could adversely affect our ability to write business and service accounts and could adversely impact our businesses.results of operations and financial conditions. WE FACE RISKS IN THE HUMAN RESOURCE ADMINISTRATION OUTSOURCING BUSINESS. Regulatory The operations of Selective HR are affected by numerous federal and state laws and regulations relating to employment matters, benefits plans and taxes. In performing services for its clients, Selective HR assumes some obligations of an 21 employer under these laws and regulations. If these federal or state laws are ultimately applied in a manner unfavorable to Selective HR, it could have a material adverse effect on our operations and financial condition. Liability for worksite employee payroll When providing co-employment services, Selective HR assumes the obligations to pay the salaries, wages and related benefit costs and payroll taxes of its clients' worksite employees. Clients are required to fund these obligations for us. If clients failed to fund these obligations, and if these obligations were to be significant, it could have a material adverse effect on our results of operations or financial condition. Liabilities for Client and Employee Actions Selective HR establishes, by contract, division of responsibility with the client for various personnel management matters, including compliance with and liability under various governmental regulations. Because of this relationship, however, Selective HR may be subject to liability for the clients' violations of laws and regulations. Although the agreements with clients generally obligate them to indemnify Selective HR for any liability attributable to the conduct of the clients, Selective HR may not be able to collect on the contractual indemnification claim. In addition, worksite employees may be deemed to be agents of Selective HR subjecting Selective HR to liability for the actions of those worksite employees which could have a material adverse effect on our results of operations or financial condition. CLASS ACTION LITIGATION COULD AFFECT OUR BUSINESS PRACTICES AND FINANCIAL RESULTS. The insurance industry hasOur industries have been the target of class action litigation in areas including the following: - after-market crash parts; - urban homeowner underwriting practices; - health maintenance organization practices; and - discounting and payment of personal injury protection payments.claims. It is possible that future class action litigation could adversely affect results of our insurance and diversified insurance services businesses.businesses and our financial condition. UNIONIZATION OF MEDICAL PROVIDERS COULD IMPACT OUR OPERATIONS. Our subsidiary, CHN Solutions, builds medical provider networks and leases networks to insurers, medical management companies, third party administrators and other medical claim payors. The lessors receive medical fee discounts from network providers in exchange for potential patient volume commitments from CHN Solutions' client and payor base. If medical providers, such as physicians, decided to unionize, that might impair CHN'sCHN Solutions' ability to maintain and grow networks, negotiate fee discount arrangements and lease networks to their customers. These events would have an adverse impact not only on CHN Solutions, but also on Alta Services, our managed care subsidiary, which leases CHN networks, and Selective as a whole because we rely, in part, on provider networks and discounts to manage our claim medical expenses. Those events could also have an adverse effect of theon our results of operations of our Diversified Insurance Services business and Selective. 22financial condition. 24 ITEM 2. PROPERTIES. Situated on approximately 125 acres in Branchville, New Jersey, is our 315,000 square foot facility owned by Wantage Avenue Holding Company, Inc., a subsidiary of Selective. This office complex and the information technology office below are used by all segments of the business. All regional, field underwriting, information technology office, service centers, and subsidiary office locations, as indicated below, are leased. The regional offices are used by the Insurance Operations segment. The subsidiary offices are used by the Diversified Insurance Services segment. Our facilities are substantially fully utilized and are adequate for the conduct of our business.
REGIONAL INSURANCE OFFICES SERVICE OFFICES DIVERSIFIED INSURANCE SERVICES OFFICES - -------------------------- --------------- -------------------------------------- CHESAPEAKE REGION UNDERWRITING SERVICE CENTER ALTA SERVICES LLCCHN SOLUTIONS HUNT VALLEY, MARYLAND RICHMOND, VIRGINIA HAMILTON, NEW JERSEY 6 North Park Drive, Suite 200 1100 Boulders Parkway, Suite 601 IBIS Plaza Scott A. Hewitt Vice President Craig G. Borens Vice President 3525 Quakerbridge Road James W. Coleman, Jr.Vice President Vice President Leonard V. Weinman President and Chief Executive Officer MID-AMERICA REGION CLAIMS SERVICE CENTER Executive Vice President COLUMBUS, OHIO RICHMOND, VIRGINIA SELECTIVE HR SOLUTIONS, INC. 8800 Lyra Drive, Suite 200 1100 Boulders Parkway, Suite 601 CONSUMER HEALTH NETWORK PLUS, LLCSARASOTA, FLORIDA Timothy J. Violand Nellie Jiwa 6920 Professional Parkway East Vice President Craig G. Borens,Assistant Vice President SOUTH PLAINFIELD, NEW JERSEY One Cragwood RoadJames W. Coleman, Jr. President and Chief Executive Officer NEW JERSEY REGION INFORMATION TECHNOLOGY OFFICE James W. Coleman, Jr. HAMILTON, NEW JERSEY GLASTONBURY, CONNECTICUT Executive Vice President 1395 Yardville-Hamilton Square Road 500 Winding Brook Drive Edward F. Drag, II Vice President Bradford S. Allen Senior Regional Vice President FLOODCONNECT, LLC BRANCHVILLE, NEW JERSEY NORTHEAST REGION 40 Wantage Avenue BRANCHVILLE, NEW JERSEY Robert J. Butler, AssistantSenior Vice President 40 Wantage Avenue Gregory J. Massey, Vice President SELECTIVE HR SOLUTIONS, INC. SARASOTA, FLORIDA PENNSYLVANIA REGION 6920 Professional Parkway East ALLENTOWN, PENNSYLVANIA James W. Coleman, Jr. 1275 Glenlivet Drive, Suite 200 Executive Vice President Charles C. Adams Vice President SOUTHERN REGION CHARLOTTE, NORTH CAROLINA 3420 Toringdon Way, Suite 300 Ronald C. Leibel Vice President
ITEM 3. LEGAL PROCEEDINGS. Information required underOn May 21, 2003, a purported class action lawsuit was brought in the Superior Court of New Jersey, Law Division - Camden County, against CHN, Alta and SICA together with 10 other unrelated defendants. The lawsuit alleges that the defendants breached participating provider agreements and insurance policies and were unjustly enriched. We are vigorously defending this item is includedaction, and the Company and the other defendants filed a Motion to Dismiss. A hearing was held on the Motion and the Court ordered the plaintiffs to amend their complaint by March 10, 2004. Since the lawsuit remains in Note 17its early stages, management cannot at this time provide a meaningful estimate or range of estimates of a potential loss, if any. On October 15, 2003 and October 27, 2003, two related purported class action lawsuits were brought by the same plaintiff in the Third Judicial Circuit Court of Illinois against SICA. The first lawsuit alleges a class that covers all states in which SICA does business, with certain exceptions, and that it breached its insurance policies, the Illinois Consumer Fraud and Deceptive Business Practice Act and similar laws of other states and was unjustly enriched. The plaintiff also filed a Motion for Class Certification. We are vigorously defending the lawsuit and have filed a Motion to Dismiss. The second lawsuit also alleges a class that covers all states in which SICA does business, with certain exceptions, and also alleges that it breached its insurance policies, the consolidated financial statements appearing under Item 8. "Financial StatementsIllinois Consumer Fraud and Supplementary Data,"Deceptive Business Practice Act and is incorporated by reference herein.similar laws of other states and was unjustly enriched. We are vigorously defending the suit and have filed Motions to Dismiss. 25 ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS. - NONENone PART II ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS. Information required under this item regarding the price range of our common stock for each quarter of the two most recent fiscal years and the frequency and amount of dividends is included in the section entitled "Quarterly Financial Information",Information," on page 6777 under Item 8. Financial"Financial Statements and Supplementary DataData" of this report on Form 10-K and is incorporated by reference herein. Additional information required under this item regarding the frequency, amount and any restrictions on cash dividends for the two most recent fiscal years, and any information regarding restrictions and limitations on the payment of cash dividends is found in the section entitled "Financial Condition, Liquidity and Capital Resources" beginning on page 35 up41 through the secondfirst paragraph on page 37,43, under Item 7. Management's"Management's Discussion and Analysis of Financial Condition and Results of OperationsOperations" and in Item 8. "Financial Statements and Supplementary Data," Note 78 to the consolidated financial statements ofincluded in this report on Form 10-K and is incorporated by reference herein. The Company's common stock trades on The Nasdaq National Market under the symbol: SIGI. As of December 31, 2002,2003, there were approximately 4,4453,593 stockholders of record. 2326 ITEM 6. SELECTED FINANCIAL DATA. Eleven-Year Financial Highlights
(All presentations are in accordance with GAAP unless noted otherwise, number of weighted average shares and dollars in thousands, except per share amounts) 2003 2002 2001 2000 1999 1998 ----------- --------- --------- --------- ---------- ------------------------------------------------------------------------------------------------------------------------------ Net premiums written ..........................written.............................. $ 1,219,159 1,053,487 925,420 843,604 811,677 748,873 Net premiums earned ...........................earned............................... 1,133,070 988,268 883,048 821,265 799,065 722,992 Net investment income earned ..................earned...................... 114,748 103,067 96,767 99,495 96,531 99,196 Net realized gains (losses) ......................................... 12,842 3,294 6,816 4,191 29,377 (2,139) Diversified insurance services revenue (1),(3)(1,3)...... 91,840 80,796 69,626 57,527 29,764 14,100 Total revenues ................................................................... 1,356,116 1,178,950 1,059,020 986,217 957,879 837,329 Underwriting loss (2) ...................................................... (25,252) (38,743) (60,638) (65,122) (54,147) (24,986) Diversified insurance services income (loss) from continuing operations (1),(3) .(1,3)....... 9,223 5,914 (427) 5,509 4,772 2,217 Net income from continuing operations (3) .............. 66,344 42,138 26,318 26,686 54,241 53,570 (Loss)Loss from discontinued operations (3) .................... - (169) (625) (151) (524) -- Net income (4) ................................income........................................ 66,344 41,969 25,693 26,535 53,717 53,570 Comprehensive income ..........................income.............................. 99,362 59,366 24,405 49,166 16,088 78,842 Total assets ....................................................................... 3,438,782 3,029,847 2,684,344 2,590,903 2,507,545 2,432,168 Notes payable and debentures (7) ..............(6).................. 238,621 262,768 156,433 163,634 81,585 88,791 Stockholders' equity ..........................equity.............................. 749,784 652,102 591,160 577,797 569,964 607,583 Statutory premiums to surplus ratio (2),(5) ...(2,4)......... 1.8:1 1.9:1 1.8:1 1.7:1 1.6:1 1.5:1 Statutory combined ratio (1),(2),(6) .......... 103.2%(1,2,5).................. 101.5% 103.2 106.7 108.2 105.7 103.2 Combined ratio (1),(2),(6) .................... 103.9%(1,2,5)............................ 102.2% 103.9 106.9 107.9 106.8 103.6 Yield on investment, before-tax ............... 5.4%before-tax................... 5.1% 5.4 5.4 5.8 5.6 5.7 Debt to capitalization ........................ 28.7%capitalization............................ 24.1% 28.7 21.0 22.1 12.5 13.2 Return on average equity ...................... 6.8%equity.......................... 9.5% 6.8 4.4 4.6 9.1 9.1 Per share data: Net income from continuing operations: Basic .........................................Basic............................................. $ 2.54 1.67 1.07 1.07 2.00 1.88 Diluted .......................................Diluted........................................... 2.40 1.57 1.00 1.01 1.88 1.74 Net income: Basic ..................................................................................... $ 2.54 1.66 1.05 1.07 1.98 1.88 Diluted ................................................................................. 2.40 1.56 0.98 1.01 1.87 1.74 Dividends to stockholders ............................................. $ 0.62 0.60 0.60 0.60 0.59 0.56 Stockholders' equity ....................................................... $ 27.48 24.52 23.15 22.92 21.46 21.30 Price range of common stock: High ....................................................................................... $ 33.00 31.48 28.21 25.88 22.50 29.25 Low ......................................................................................... 21.81 19.36 19.94 14.63 16.50 16.69 Close ..................................................................................... 32.36 25.18 21.73 24.25 17.19 20.13 Number of weighted average shares: Basic ..................................................................................... 26,131 25,301 24,583 24,907 27,081 28,480 Diluted ................................................................................. 27,645 26,922 26,424 26,572 28,877 30,412
2427
1998 1997 1996 1995 1994 1993 1992 --------- --------- --------- --------- --------- ---------- ------------------------------------------------------------------------------------------------------------ 748,873 717,618 692,239 757,021 697,941 607,462 560,360722,992 676,268 694,947 742,817 680,270 594,919 539,79299,196 100,530 96,952 91,640 80,657 77,326 73,516(2,139) 6,021 2,786 900 4,230 4,528 3,94314,100 8,236 7,061 4,529 3,482 2,912 2,519837,329 794,183 804,780 843,100 771,682 682,510 622,084(24,986) (3,022) (21,982) (17,468) (35,119) (54,530) (42,127)2,217 765 1,950 856 591 545 45353,570 69,608 55,551 53,042 38,276 22,678 53,915 -- -- -- -- -- --- - - - - - 53,570 69,608 55,551 53,042 38,276 22,678 53,91578,842 105,931 51,539 105,035 1,078 21,380 53,5202,432,168 2,306,191 2,189,737 2,119,804 1,870,718 1,725,736 1,639,03388,791 96,559 103,769 111,292 111,378 61,291 63,681607,583 565,316 474,299 436,749 329,164 322,807 311,7051.5:1 1.5:1 1.7:1 2.1:1 2.4:1 2.6:1 2.5:1103.2 100.1 102.9 101.6 104.3 108.5 107.9103.6 100.3 102.9 102.3 105.1 109.1 107.75.7 6.0 6.1 6.4 6.5 6.8 7.213.2 14.6 18.0 20.3 25.3 16.0 17.09.1 13.4 12.2 13.9 11.7 7.1 18.51.88 2.41 1.92 1.86 1.38 0.83 2.021.74 2.27 1.83 1.81 1.29 0.81 1.931.88 2.41 1.92 1.86 1.38 0.83 2.021.74 2.27 1.83 1.81 1.29 0.81 1.93 0.56 0.56 0.56 0.56 0.56 0.550.56 21.30 19.32 16.31 15.17 11.62 11.74 11.6029.25 28.38 19.38 19.19 15.38 15.50 11.7516.69 18.31 15.50 12.25 11.50 10.25 8.0020.13 27.00 19.00 17.75 12.63 15.25 11.0028,480 28,909 28,860 28,481 27,759 27,271 26,69030,412 30,925 30,360 29,846 29,356 29,133 28,869
(1)1. Flood business is included in statutory underwriting results in accordance with prescribed statutory accounting practices. On a GAAP basis only, flood servicing revenue and expense has been reclassified from underwriting results to Diversified Insurance Services. Prior years have been restated to reflect this reclassification as well as the exclusion of results from discontinued operations. (2)2. See the Glossary of Terms on page 20 of the 2002 Annual Report to Shareholders for definitions of termsExhibit 13 on Form 10-K. 3. See Item 8. "Financial Statements and specific measures, which glossary is incorporated by reference herein. (3) SeeSupplementary Data," Note 1213 to the consolidated financial statements and Item 7. "Management's Discussion and Analysis of Financial Condition and Results of Operations," the section entitled Results"Results of OperationsOperations" for a discussion of discontinued operations and Item 8. "Financial Statements and Supplementary Data," Note 910 for components of income (loss), which are incorporated by reference herein. (4) Net income for 1992 increased by $26 million due to the adoption of two accounting policies, Financial Accounting Standards No. 109, "Accounting for Income Taxes" (FASB 109), and a change in the method of deferring policy acquisition costs. FASB 109 increased net income by $20 million ($0.76 per basic share and $0.70 per diluted share) and the change in deferred policy acquisition costs increased net income by $6 million ($0.23 per basic share and $0.21 per diluted share). (5)4. Regulatory and rating agencies use the statutory premiums to surplus ratio as a measure of solvency, viewing an increase in the ratio as a possible increase in solvency risk. Management and analysts also view this ratio as a measure of the effective use of capital since, as the ratio increases, revenue per dollar of invested capital increases, indicating the possible opportunity for an increased return. (6)5. Changes in both the GAAP and statutory combined ratios are viewed by management and analysts as indicative of changes in the profitability of underwriting operations. A ratio over 100% is indicative of an underwriting loss, and a ratio below 100% is indicative of an underwriting profit. (7)6. See Item 8. "Financial Statements and Supplementary Data," Note 67 to the consolidated financial statements for a discussion of senior convertible notes issued during 2002, which discussion is incorporated by reference herein. 252002. 28 ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS. RESULTS OF OPERATIONS(1) 20022003 COMPARED WITH 20012002 AND 20002001
Financial Highlights (dollars in thousands) 2003 2002 2001 2000 ---------- ------- -------- ----------------------------------------------------------------------------------------------------------------- Net premiums written $1,053,487$ 1,219,159 1,053,487 925,420 843,604 Diversified insurance services revenue (2)revenue(2) 91,840 80,796 69,626 57,527 Net investment income earned 114,748 103,067 96,767 99,495 Operating income (1), (2) 39,997 21,888 23,962 Net realized gains after-tax 2,141 4,430 2,72412,842 3,294 6,816 Net income 66,344 41,969 25,693 26,535 Statutory combined ratio 103.2%101.5% 103.2 106.7 108.2 Combined ratio 103.9%102.2% 103.9 106.9 107.9 Return on average equity 6.8%9.5% 6.8 4.4 4.6
(1)- Refer to the Glossary of Terms on page 20Exhibit 13 of the 2002 Annual Report to Shareholders2003 Form 10-K for definitions of terms used in this financial review, incorporated by reference herein. (2)- From continuing operations, refer to Item 8. "Financial Statements and Supplementary Data," Note 1213 to the consolidated financial statements and this section for further discussion. 20022003 was a successful year characterized by serious challenges for the entire property and casualty insurance industry and the U.S. economy. However, ourin which Selective's distinctive competitive positioningadvantage and growth strategies enabled us to reach the goals we set for 2002 and reinforce our capacity for continued improvement. We surpassed our 2001 record revenue of $1 billion andincrease net premiums written of $925 million with revenue from continuing operations ofto $1.2 billion, and net premiums writtena 16% increase over the billion-dollar threshold to2002's $1.1 billion. These results increased 2002Driven by continued improvements across our entire operation, net income towas $66.3 million, or $2.40 per diluted share on 27,645,000 weighted average shares compared with $42.0 million, or $1.56 per diluted share on 26,922,000 weighted average shares compared within 2002 and $25.7 million or $0.98 per diluted share in 2001 on 26,424,000 weighted average shares and $26.5 million or $1.01 per diluted share in 2000 on 26,572,000 weighted average shares. The 63%58% increase in net income for 20022003 compared with 20012002 was mainly attributable to our core commercial lines operation, where we have achieved our 11th straight quarter of double digit renewal price increases.increases for 15 straight quarters. These increases averaged 19%13% for 2002,2003, compared with 19% in 2002 and 16% in 2001 and 13%2001. However, we anticipate commercial lines renewal price increases will decelerate in 2000.2004, but expect them to continue to outpace loss trends. Net investment income earned for the year was $103.1$114.7 million compared with $103.1 million in 2002 and $96.8 million in 2001. Pre-tax investment yield was 5.1% for 2003, compared with 5.4% for both 2002 and 2001, and $99.5 millionhowever net investment income was driven higher by an increased investment base of $2.4 billion in 2000. The Company generated2003, compared with $2.1 billion in 2002. This increased investment base was largely due to operating cash flows of $281.9 million in 2003, compared with $180.1 million in 2002 compared withand $52.7 million in 2001 and $64.3 million in 2000. The 2002 operating cash flows coupled with the $112.8 million net proceeds from the senior convertible notes, increased our overall investment portfolio to $2.1 billion. This higher asset base drove our increased investment income, even though interest rates continue to trend downward. The decrease in 2001 compared with 2000 was due to: (i) lower interest rates, (ii) lower return on our investments in limited partnerships that are subject to market fluctuations (see Note 2 (j) to the consolidated financial statements for additional discussion), and (iii) lower year-end distributions from mutual funds. Net pre-tax realized gains for 2002 decreased to $3.3 million from $6.8 million in 2001 and $4.2 million in 2000. Realized investment gains and losses fluctuate based on investment decisions regarding individual securities as well as tax planning strategies. For the year, we reported operating income from continuing operations of $40.0 million, compared with $21.9 million in 2001 and $24.0 million in 2000. Operating income from continuing operations differs from net income by the exclusion of after-tax realized gains or losses on investment sales, as well as net income from discontinued operations. It is used as an important financial measure by management, analysts and investors, but is not intended as a substitute for net income prepared in accordance with accounting principles generally accepted in the United States of America (GAAP). This financial measure may not be comparable to similar measures reported by other companies.2001. We manage our business in three segments: Insurance Operations (commercial lines underwriting and personal lines underwriting); Investments;, Investments, and Diversified Insurance Services. The summaries below provide further insight intoinformation about these segments. INSURANCE OPERATIONS
ALL LINES ($ in thousands) 2003 2002 2001 - ---------------------------------------------------------------------------------------- GAAP INSURANCE OPERATIONS RESULTS Net premiums written $ 1,219,159 1,053,487 925,420 ============ ========= ======== Net premiums earned $ 1,133,070 988,268 883,048 Less: Losses and loss expenses incurred 798,630 714,580 655,884 Net underwriting expenses incurred 354,638 306,669 279,527 Dividends to policyholders 5,054 5,762 8,275 ------------ --------- -------- Underwriting loss $ (25,252) (38,743) (60,638) ------------ --------- -------- GAAP RATIOS: Loss and loss expense ratio 70.5% 72.3 74.3 Underwriting expense ratio 31.3% 31.0 31.7 Dividends to policyholders ratio 0.4% 0.6 0.9 ------------ --------- -------- Combined ratio 102.2% 103.9 106.9 ============ ========= ========
29 For 2003, net premiums written were just over $1.2 billion, an increase of 16% over 2002 net premiums written wereof just less than $1.1 billion an increase ofwhich were 14%, over higher than 2001 net premiums written of $925.4 million which were 10% higher than 2000 net premiums written of $843.6 million. The 20022003 increase included approximately 26 $224.2$261.8 million in new business, up 19% over last year's $188.3$220.6 million, while 20002001 included $171.7 million.$187.9 million of new business. Net premiums written for commercial lines grew 17%18% in 2002,2003, while personal lines were up 1%8%. This growth reflects our ongoing strategy to primarily focus on our core commercial lines operation, while building a smaller, but profitable personal lines segment. Net premiums written are recognized as earned premium in the statements of income over the period that coverage is provided. The vast majority of net premiums written have a coverage period of twelve months. It should be noted that when premium rates increase, the effect of those increases will not immediately affect earned premium. Rather, those increases will be recognized ratably over the period of coverage. For 2002,2003, our overall statutory combined ratio was 103.2%102.2% including 2.7 points from weather-related catastrophe losses, which include the effects of several winter storms and Hurricane Isabel, down from 106.7%103.9% in 2002, which included 1.1 points from catastrophe losses, and 106.9% in 2001, and 108.2% in 2000. This ratio was better than the A.M. Best estimated industry-wide statutory combined ratio of 105.7% for 2002. Historically in the insurance industry, the ratio of statutory premiums to surplus has been used as a measure of solvency. An increase in the ratio can indicate a possible increase in solvency risk. Management and certain analysts also view this ratio as a measure of the effective use of capital since, as the ratio increases, revenue per dollar of invested capital increases, indicating the possible opportunity for an increased return. Our statutory premiums to surplus ratio has increased to 1.9x in 2002which included 0.4 points from 1.8x in 2001, but this increase is mainly due to the effect of price increases and not to increased exposure.catastrophe losses. COMMERCIAL LINES RESULTS
ALL LINES ($ in thousands) 2003 2002 2001 - --------------------------------------------------------------------------------------------- GAAP INSURANCE OPERATIONS RESULTS Net premiums written $ 999,486 849,215 723,842 ========== ======== ======== Net premiums earned $ 920,409 788,454 678,321 Less: Losses and loss expenses incurred 637,469 554,742 481,067 Net underwriting expenses incurred 291,414 249,085 221,949 Dividends to policyholders 5,054 5,762 8,275 ---------- -------- -------- Underwriting loss $ (13,528) (21,135) (32,970) ---------- -------- -------- GAAP RATIOS: Loss and loss expense ratio 69.3% 70.4 70.9 Underwriting expense ratio 31.7% 31.6 32.7 Dividends to policyholders ratio 0.5% 0.7 1.3 ---------- -------- -------- Combined ratio 101.5% 102.7 104.9 ========== ======== ========
Commercial lines net premiums written were $999.5 million for 2003, or approximately 82% of total net premiums written, $849.2 million for 2002 or approximately 81% of our total net premiums written,and $723.8 million for 2001 and $639.0 million for 2000.2001. Growth in our core commercial lines operation was led by a 19%13% increase in renewal price increasespricing for the year, compared with 19% for 2002 and 16% for 2001 and 13% for 2000.2001. We anticipate these increases will decelerate in 2004. Commercial lines policies in force were 302,672325,100 at December 31, 20022003 compared with 302,672 in 2002 and 295,860 in 20012001. Retention was 81% for 2003, compared with 78% in 2002 and 296,986 in 2000. Even with these price increases, retention at point of renewal was 83% for 2002, versus 81%75% in 2001. Included in the net premiums written totals are new business of $196.7$228.1 million in 2003, compared with $193.2 million in 2002 compared with $163.6and $163.3 million in 2001 and $133.6 million in 2000.2001. We believe that the increase in new business was primarily attributable to our field strategy, which puts underwriting and claims specialists in direct contact with our agencies. This new business growth also reflects continued agency integration of our small business and technology initiatives through systems such as One & Done, our Internet-based businesspolicy system that allows agents to issue small business policies, those with premiums under $10,000, from their offices. In 2002, our2003, agents processed $18.8generated $25.3 million of new small commercial business through One & Done, compared with $18.8 million in 2002 and $7.0 million in 2001, the initial year this system was in use. Policies2001. Agents entered 14,700 policies or 33% of new commercial policies through One & Done, accounted for52% more than 30% of our new commercial policies in 2002. The Company's commercial lines combined ratio finishedfor the year at 102.7%was 101.5%, compared with 102.7% in 2002 and 104.9% in 2001 and 107.4% in 2000.2001. Price increases, combined with underwriting improvements, are driving these profitability improvements. Our commercial lines statutory combined ratios showed similar improvements, as 20022003 finished at 102.2%100.9% compared with 102.2% in 2002 and 104.5% in 2001 and 108.2% in 2000.2001. Our commercial lines loss and loss expense ratio was 69.3% in 2003, including 2.4 points from weather-related catastrophe losses, compared with 70.4% in 2002, compared withincluding 1.1 points from catastrophe losses, and 70.9% in 2001, including 0.4 points from catastrophe losses. The 1.1 point decrease in the ratio in 2003 from 2002 was attributable to the renewal price increases, discussed above, which had a favorable effect of 7.5 points on the loss and 72.5% in 2000.loss expense ratio. This was partially offset by 4.6 points attributable to loss trends, 1.3 points of additional catastrophe losses and 0.5 points of other costs, including adverse development and reinsurance costs. The 0.5%0.5 point decrease in the ratio in 2002 from 2001 was attributable to the 19% renewal price increaseincreases which had an effect of 7.4 points on the loss and loss expense ratio. This was partially offset by 4.7 points of loss trends, 1.0 point of additional catastrophes losses and 1.2 points of other costs, including adverse development and reinsurance costs. The 1.6% decrease inLoss trends include the ratio in 2001 from 2000 was attributable to the 16% renewal price increase which had an effecteffects of 5.7 points on the losssuch items as general, legal and loss expense ratioregulatory, jury verdict and 0.9 points of favorable catastrophe losses. This was offset by 4.0 points of loss trends and 1.0 point of reinsurance costs. We yielded solid improvements in underwriting results across most commercial lines segments. The statutory combined ratio for commercial property dropped to 90.2%, compared with 101.4% in 2001 and 113.5% in 2000. The commercial automobile statutory combined ratio improved to 99.2%, for the year, compared with 108.0% in 2001 and 113.8% in 2000, while the business owners policy statutory combined ratio improved to 108.3%, compared with 120.0% in 2001 and 116.8% in 2000. Improvements in these lines reflect higher pricing, as well as continued underwriting improvement and heightened loss control efforts, all of which lead to a better overall mix of business. Our workers' compensation line requires further improvement, however, as the statutory combined ratio increased to 110.9%, compared with 106.6% in 2001 and 110.5% in 2000. We saw an increase in claim severity during 2002, primarily from contracting and manufacturing risks. These risks accounted for 65% of our losses greater than $100,000. In response to this, we are writing less business in certain contracting classes, along with eliminating new business policies written for one to three person operations. To increase earned premium we have reduced our average schedule credit, to an average of 3.1% in 2002 compared with 5.5% in 2001 and 8.2% in 2000. Since these credits reduce net premiums written, by reducing the credits we are increasing our net premiums written. Where obtainable, we are also seeking aggressive pricing, which includes an 11.5% average increase effective January 1, 2003 in New Jersey, one of our larger workers' compensation markets. It is also important to keep in mind our use of account-based underwriting. In New Jersey, for example, our workers' compensation statutory combined ratio was 120.7% for 2002 compared with 100.2% in 2001 and 112.3% in 2000. However, the state's overall commercial lines statutory combined ratio came in at 93.7% for 2002 compared with 97.0% in 2001 and 100.4% in 2000, demonstrating our ability to manage the workers' compensation product as just one component of the overall commercial account. We experienced higher than expected loss emergence in 2002 for past accident years in our Other Liability line of business. This led to a statutory combined ratio of 101.0% in 2002, compared with 99.1% in 2001 and 95.2% in 2000. 27medical inflation. 30 The liability line of business is inherently volatile, which makes it more difficult to reserve. To bring our statutory combined ratio back to levels seen in prior years we have tightened underwriting guidelines. As a result, we are restricting the amount of work a contractor is able to subcontract, requiring written contracts with Hold Harmless and Indemnification agreements in place and setting minimum limits of liability coverage. In addition, we have revised underwriting guidelines in our restaurant business, to allow less liquor sales, disallow playground or recreational activities, and require more stringent life safety measures in each restaurant. The commercial lines underwriting expense ratio decreasedincreased modestly to 31.7% in 2003 from 31.6% in 2002 down fromwhich was better than the 32.7% in 20012001. Improvement in the underwriting expense ratio, of 0.5 points, is being masked by the impact of incentive-based agent and 33.6%employee profit sharing expense. These expenses, which are ratably recognized to properly match expenses with revenues under GAAP, were $20.5 million in 2000. These improvements reflect the higher prices2003, $12.4 million in 2002, and $7.7 million in 2001. The underlying improvement is being driven by technology initiatives, such as well as the "high-tech, high-touch" approachour web-based commercial lines automated system (CLAS), that makes it easyprovides a secure, powerful and cost-effective for oureasy-to-use platform that allows independent agents to doservice their customers at point of contact. Through CLAS, agents seamlessly process certain new and renewal business, with us.and endorsement transactions without any Selective involvement. One & Done, is part of our small business strategy: to eliminate redundancies in the independent agency distribution model by delivering easy and efficient systems. This system allows us to write business atwhich has a marginal underwriting expense ratio of about 23%. This will have a positive impact on our, also adds to the improvement by providing agents with straight-through small business processing capability. 33% of commercial lines new business transactions came through One & Done in 2003, compared with 25% in 2002. These initiatives help lower the underwriting expense ratio as we use One & Done to process more business. We have begun to roll out our web-based commercial lines system that delivers real-time rating to our agencies, while enabling them to seamlessly exchange information with the Company. Having oursince agents performare performing tasks that in the past would have been performed by a Selective employee, has allowedallowing us to reduce staff,improve productivity. GENERAL LIABILITY BUSINESS Our general liability line of business, which hasaccounted for $281.1 million or 28% of total commercial lines net premiums written in 2003, compared with $235.6 million in 2002 and $191.9 million in 2001, saw its loss and loss expense ratio decline to 66.8% in 2003 from 68.6% in 2002 and 65.0% in 2001. The improved profitability is the result of price increases and tightened underwriting guidelines such as restricting the amount of work a contractor is able to sub-contract and setting minimum limits of liability coverage. However, during 2003, our Products/Completed Operations business demonstrated significant prior year development. Estimates for prior year losses increased by $17.9 million, with $14.0 million in accident years 2000 and prior. This deficiency was created mainly by our contractor completed operations business. Prior to 2002, we had more exposure to faulty workmanship and materials for both the general contractor and subcontractors and inadequate limits on subcontractors. After 2002, we took extensive underwriting actions to limit our exposure. We adopted the Insurance Service Office (ISO) general liability insurance form which excluded subcontractors for faulty workmanship. We also contributedplaced mold limitations or exclusions on most policies and required subcontractors to carry equal insurance limits to those carried by the general contractor as well as mandated that our insureds be named on any potential subcontractor's policy as an additional insured on a primary and noncontributory basis. This business is inherently volatile which makes it more difficult to reserve. COMMERCIAL AUTOMOBILE BUSINESS Our commercial automobile line of business had a loss and loss expense ratio of 63.9% in 2003, compared with 69.6% in 2002 and 78.8% in 2001. The results of this line, which had $275.0 million of net premiums written in 2003, or 28% of total commercial lines net premiums written, compared with $233.6 million in 2002 and $199.0 million in 2001, are being driven by price increases and stricter underwriting standards, including a changed vehicle mix which reduced the percentage of extra-heavy vehicles and the removal of certain classes of business we determined to be unprofitable. WORKERS' COMPENSATION BUSINESS The workers' compensation line of business, improved modestly to an 85.3% loss and loss expense ratio compared with 86.3% at 2002, but higher than the 77.9% ratio in 2001. Workers' compensation net premiums written were $240.9 million or 24% of total commercial lines net premium written for 2003, compared with $203.1 million in 2002 and $180.3 million in 2001. Our account-based strategy focuses on writing this line as a companion product, with less than 5% of workers' compensation policies written stand-alone. We no longer accept new workers' compensation business on a stand-alone basis, it must be packaged with at least one other line of business. Workers' compensation results continue to be impacted by external factors, including: a regulatory climate that makes it difficult to obtain rate increases in some states; inflationary medical costs; increasing indemnity benefits; the slow economic recovery; and a decreasing number of workers' compensation-only providers. However, we believe the strict underwriting measures we have put in place over the last three years, including: writing primarily small- to mid-size employers in low to medium hazard classes, requiring job site inspections and increasing by 36% the number of highly trained loss control representatives we employ, coupled with the combination of rate increases, credit reductions, decreased use of dividend plans and shifting business to higher-priced tiers, will make this a more manageable line for Selective. We continue to seek premium price increases, with a targeted 6% for the overall workers' compensation line of business in 2004, including about 7% in New Jersey, which represents 26% of total workers' compensation net premiums written. COMMERCIAL PROPERTY BUSINESS Our commercial property line of business, which had net premiums written of $106.3 million or 11% of total commercial lines net premiums written, had a loss and loss expense ratio. Overall, Selective agencies utilized these systems to enter more than 65%ratio of commercial policies directly68.6% including 18.6 points from their offices.weather-related catastrophe losses in 2003, compared with 60.7%, including 8.5 points from catastrophe losses in 2002 and 67.9%, including 2.4 points from catastrophe losses in 2001. In addition two years agoto price increases, the progress we establishedhave made in our Underwriting Service Center. The Underwriting Service Center services smaller accounts forcommercial property line can be attributed to: better insurance-to-value estimates across our book of business; a 2% reduction in commission, so agents canshift of risks to better construction quality and newer buildings; and an overall focus their attention on larger, more complex accounts. The Underwriting Service Center was servicing more than $25 million of premiums as of the end of 2002. Agents are beginning to realize that it is not efficient to handle small business, and that our Underwriting Service Center is a better option.low-to-medium hazard property exposures. 31 PERSONAL LINES RESULTS
ALL LINES ($ in thousands) 2003 2002 2001 - ---------------------------------------------------------------------------------------- GAAP INSURANCE OPERATIONS RESULTS Net premiums written $ 219,673 204,272 201,578 ========== ======== ======== Net premiums earned $ 212,661 199,814 204,727 Less: Losses and loss expenses incurred 161,161 159,838 174,817 Net underwriting expenses incurred 63,224 57,584 57,578 ---------- -------- -------- Underwriting loss $ (11,724) (17,608) (27,668) ---------- -------- -------- GAAP RATIOS: Loss and loss expense ratio 75.8% 80.0 85.4 Underwriting expense ratio 29.7% 28.8 28.1 ---------- -------- -------- Combined ratio 105.5% 108.8 113.5 ========== ======== ========
Personal lines net premiums written were $219.7 million in 2003, $204.3 million in 2002, and $201.6 million in 2001, and $204.6 million in 2000.2001. The increase in net premiums written is attributable to renewal price increases reaching an average of 7.1% in 2003, compared with approximately 9.0% in 2002 compared withand 2.1% in 2001 and a decrease of 2.9% in 2000 due to the rate roll-back imposed by New Jersey's Automobile Insurance Cost Reduction Act (AICRA).2001. The personal lines combined ratio for the year was 108.8%105.5%, including 3.9 points from weather-related catastrophe losses, compared with 108.8% in 2002, which included 1.4 points from catastrophe losses and 113.5% last yearin 2001, which included 0.5 points from catastrophe losses. The personal lines loss and 109.5%loss expense ratio was 75.8% in 2000. This decrease2003, down from 80.0% in 2002 and 85.4% in 2001. The 2003 improvement in both the combined ratio and the loss and loss expense ratio was caused primarily by a decrease in the result of an improving New Jersey personal automobile loss and loss expense ratio fordiscussed below. The improvement in the year to 79.7%personal lines combined ratio in 2002 from 90.8% in 2001 and 81.4% in 2000. This decrease reflects an $8.0 million pre-tax reserve charge taken during 2001 due to the shortfall in estimatedless favorable savings for the Company's New Jersey private passenger automobile liability coverage from AICRA.New Jersey's Automobile Insurance Cost Reduction Act (AICRA). The charge added 4.0 points to the overall personal lines and 6.3 points to the New Jersey personal automobile combined ratio for 2001. The personal lines underwriting expense ratio increased to 29.7% in 2003 from 28.8% in 2002 and 28.1% in 2001. Excluding the impact of incentive-based agent and employee profit sharing expenses, which are discussed in the commercial lines results section, the personal lines underwriting expense ratio increased 0.1 point in 2003 compared to 2002. These expenses amounted to $6.9 million in 2003, $4.9 million in 2002, and $4.1 million in 2001. PERSONAL AUTOMOBILE BUSINESS Our personal automobile line of business, with net premiums written of $180.8 million, or 82% of total personal lines net premiums written, had a loss and loss expense ratio of losses and loss expenses incurred decreased 5.4 points, to 80.1%74.3% in 2002,2003, compared with 85.5%,80.4% on $169.1 million of net premium written for 2002 and 88.7% from $169.5 million of net premiums written in 2001 and 81.4% in 2000 due to two years of favorable pricing and tier changes and the reserve charge taken during 2001. This book of business, however, remains unprofitable. As we continue to earn higher premiums from price and tier changes, we expect ongoing improvementsimprovement reflects continued progress in our New Jersey personal automobile results. In 2002, we continued to see reductions in new business submissions forresulting from significant actions taken over the last four years, including aggressive pricing initiatives; a redesign of our rating tiers; and an improving political and regulatory climate. New Jersey, personal automobile, with our market share now down to approximately 2.3% compared with 2.5% in 2001 and 2.7% in 2000. New Jersey insured vehicles declined to 111,000 over the coursewhich represents 73% of 2002 from approximately 121,000 in 2001. New Jerseytotal personal automobile net premiums written, now represents about 12%had a loss and loss expense ratio of our overall net premiums written down from 13%72.1% in 20012003, compared with 79.1% in 2002 and 15%90.9% in 2000. In addition, we were recently granted a 2.8% increase, effective in March 2003 that will continue the upward trend of higher premiums per vehicle.2001. Our average premium per vehicle in New Jersey increased 10.5% over 2002, which was 9.3% for 2002,higher than 2001, due to these price increases and tier changes. The number of vehicles we insure declined to 106,700 in 2003, compared with an increase111,000 in 2002 and 121,000 in 2001. This reduction was due to lower new business submissions. HOMEOWNERS BUSINESS Our homeowners line of 4.6% in 2001; while it remained flat in 2000. During 2002, we also realized commission savingsbusiness, which had $33.2 million of $3.5 million over 2001, as we reduced our commission schedule to be more in line with competitors. In our nine othernet written premiums, or 15% of total personal lines states, net premiums written, were up 6% for the year to $65.4 million, compared with $61.9$28.5 million in 2002 and $26.1 million in 2001, suffered from extreme weather-related losses in 2003. The 2003 loss and $62.0loss expense ratio was 90.8%, but included 23.0 points from weather-related catastrophe losses, compared with 77.9% in 2002, which included 8.6 points from catastrophe losses and 75.5% in 2001, which included 2.6 points from catastrophe losses. We have implemented an action plan in this line of business that includes: premium rate increases, increased pricing due to underwriting on an insurance to value (ITV) basis, and adding a wind and other deductible clause to policies. REINSURANCE The Insurance Subsidiaries follow the customary practice of ceding a portion of their risks and paying to reinsurers a portion of the premiums received under the policies. This permits greater diversification of business and the ability to offer increased coverage while limiting maximum net losses. Reinsurance does not legally discharge an insurer from its liability for the full 32 face amount of its policies, but does make the reinsurer liable to the insurer to the extent of the reinsurance ceded. We have reinsurance contracts that cover both property and casualty business. PROPERTY REINSURANCE Our Property Excess of Loss treaty, renewed effective July 1, 2003, covers each property risk in excess of a $2.0 million retention up to $20.0 million in 2000, reflectingthree layers with the ongoing implementationCompany retaining 25% of price increases, tier changes and other underwriting actions to improve results. We also continue efforts to control our exposure in New York due to the high cost$5.0 million excess of required$5.0 million second layer. This is a change from the 2002 treaty, when the Company had no participation in the involuntary automobile insurance market.second layer and treaty coverage up to $15.0 million. The current treaty provides coverage up to $16.7 million per risk in excess of the Company's $2.0 million retention and a $1.3 million co-participation in the second layer. In 2002, we decreased the numbertreaty provided coverage up to $13.0 million per risk in excess of vehicles writtenthe Company's $2.0 million retention. The property treaty distinguishes between certified (Terrorism Risk Insurance Act of 2002 (TRIA) events or foreign acts) and non-certified (all other or domestic) terrorism losses. The treaty provides coverage for certified terrorism (TRIA) losses for all risks up to $75.0 million in New York by more than 17%, to under 11,000 compared with 12,900 in 2001total insured value per location. The treaty provides annual certified terrorism limits of $9.0 million for the first layer, $11.3 million for the second layer and 11,900 in 2000. Our personal lines statutory combined ratio$20.0 million for these nine states was 120.5%, compared with 115.4% in 2001the third layer. Claims arising from non-certified terrorist acts are treated like any other losses and 119.6% in 2000, reflecting the negative impact of charges relating to the New York assigned risk automobile business. Excluding New York, the full year ratio was 116.1%, compared with 113.4% in 2001 and 119.1% in 2000, and in line with our full year 2002 revised estimate of 118.0%. Obviously, these results are not acceptable,subject to limitations or annual aggregate caps. Consistent with the 2002 treaty: nuclear, biological and we have extensive plans, by state, to establish an appropriate levelchemical losses are excluded from the Property Excess of profitability. 28 Price and tier changesLoss treaty, however, our Terrorism Excess of Loss treaty, discussed later in this section, does cover these exposures once our $15.0 million annual aggregate deductible is met. There is no exclusion for these nine states, totaling more than 22% for automobile and about 12% for homeowners over the last two years, continue to favorably impact net premiums earned. We are aggressively pursuing additional double-digit rate increases and tier changesmold or cyber risks in 2003, as personal lines prices continue to push upward industry-wide. REINSURANCE RENEWALS We recently completed the renewals for our 2003 calendar reinsurance treaties. All three treaties remained substantially unchanged from 2002.this contract. Our New Jersey Homeowners'Homeowners 75% Quota Share treaty renewed January 1, 2004 at the 2003 expiring $75.0 million per occurrence limit with form following coverage. Under this treaty, the reinsurers follow our original policies including any loss from a terrorism event. Premiums ceded under this treaty in 2003 remained flat compared with the prior year2002 at approximately $19.7$19.2 million. Terms and conditions remained relatively the same. Our Property Catastrophe treaty renewed at existing limits of $150.0 million and retention of $15.0 million. The structure for the property catastrophe reinsurance program was unchanged from 2003 for the January 1, 2004 renewal, remaining in five layers and covering: (i) 95% of losses in excess of $15.0 million up to $25.0 million; (ii) 95% of losses in excess of $25.0 million up to $50.0 million; (iii) 95% of losses in excess of $50.0 million up to $85.0 million; (iv) 83.5% of losses in excess of $85.0 million up to $120.0 million; (v) 83.5% of losses in excess of $120.0 million up to $165.0 million. Total coverage under the program is $133.3 million. Terrorism coverage is excluded as per definition of the Terrorism Risk Insurance Act (TRIA)TRIA, as well as nuclear, biological and chemical losses. However, these losses are covered under a separate Terrorism Excess of Loss treaty, which is discussed later in the Casualty Reinsurance section. The overall program cost for this treaty was $7.8in 2003 is $6.9 million, an increase of 4.0% over last year's $7.5 million.compared with $7.1 million in 2002. The $15.0 million retention wouldcould be reduced to a minimum retention of $1.0 million for a New Jersey region catastrophe, due to a provision under the treaty that provides Selective up to $14.0 million of benefit from the New Jersey Homeowners 75% quota shareQuota Share treaty. Our bondCASUALTY REINSURANCE The Casualty Excess of Loss treaty, included a slight increaserenewed effective July 1, 2003, provides per occurrence coverage of $47.2 million in excess of the Company's $2.0 million retention and $0.8 million co-participation in the layer covering $3.0 million in excess of the $2.0 million retention. This structure is unchanged from 2002. Effective July 1, 2003, each umbrella policy is covered up to $800,000 in 2003 from $750,000$15.0 million compared to $10.0 million in 2002 treaty year. The casualty treaty distinguishes between certified and non-certified terrorism losses. Non-certified terrorism losses are treated like any other losses. The annual aggregate limit for certified terrorism (TRIA) losses is capped at two times each layer's occurrence limit, or $94.4 million. Consistent with the 2002 treaty: nuclear, biological and chemical losses are excluded from the Casualty Excess of Loss treaty; however, our Terrorism Excess of Loss treaty, which is discussed later in this section, does cover these exposures once our $15.0 million annual aggregate retention is met. There is no exclusion for mold or cyber risks in this contract. The following additional exclusions were added to the 2003 - 2004 treaty: 1) "Fortune 500" companies ($8 plus billion in sales); 2) war; 3) asbestos; and 4) pharmaceutical manufacturers. Due to the types of exposures the Company insures, these additional exclusions are not expected to have a small co-participation feature, but the rate remained stable at 11.3% of subject premium.material impact on our results. TERRORISM REINSURANCE On November 26, 2002 TRIA legislation was signed into law. The program terminates on December 31, 2005. TRIA requires sharing the risk of future losses from terrorism between private insurers and the federal government, and is applicable to almost all commercial lines of insurance. Insurance companies with direct commercial insurance exposure in the United SatesStates of America are required to participate in the program. With the signing ofIn following this legislation, all previously approved exclusions for terrorism are rescinded. Over the three months December 2002 to February 2003, we notified existingSelective offers its commercial policyholders of the existence of the federal backstop, offered comparablean option to purchase terrorism coverage and specified the cost of that coverage in accordance with the requirements of TRIA. Policyholders have the option to accept or decline the coverage, or negotiate other terms. These provisions apply to new policies written after enactment.will provide protection against a TRIA certified event. An event has to cause $5at least $5.0 million in losses to be certified as an act of terrorism. Each participating insurance company will beis responsible for paying out a certain amount in claims - a deductible - before Federal assistance becomes available. This deductible is based on a percentage of commercial lines direct earned premiums from the prior calendar year. The deductible equaled or equals: 7% of 2002 commercial lines direct earned premium for the 2003 calendar year, 2002. The deductible is as follows: 2002 - 1 percent (from enactment through the end10% of the year) ;33 2003 - 7 percent;commercial direct earned premium for 2004 - 10 percent;calendar year and 15% of 2004 commercial direct earned premium for 2005 - 15 percent.calendar year. For losses above a company'san insurer's deductible, the Federalfederal government will cover 90%, while the companyinsurer contributes 10%. While the provisions of TRIA will serve to mitigate our exposure in the event of a large-scale terrorist attack, our deductible is substantial, approximating $60$60.0 million in 2003.2003 and $97.0 million in 2004. Therefore, we continue to monitor concentrations of risk. Effective February 1, 2003 and renewed effective January 1, 2004, Selective has purchased a separate Terrorism Excess of Loss treaty that covers $45$45.0 million in the aggregate in excess of a $15$15.0 million retention in the aggregate for TRIA, as well as, nuclear, biological and chemical losses not covered by the act. Our property and casualty excess of loss treaties were renewed effective July 1, 2002. Under our casualty treaty, the Company retains the first $2.0 million of any casualty loss as well as 25% of the next $3.0 million in losses in excess of the $2.0 million retention. For contract year 2001, the Company retained 15% of this layer. The casualty program provides coverage of $48.0 million in excess of the Company's $2.0 million retention in six layers, except commercial umbrella, which is reinsured up to $10.0 million. The casualty contract includes one annual aggregate limit by coverage layer for a terrorism loss. Nuclear,Act. Any TRIA, nuclear, biological and chemical losses incurred within a calendar year that are retained by the Insurance Subsidiaries under the terms of other reinsurance treaties, discussed earlier in this section, or specifically excluded but there isfrom those treaties count towards the $15.0 million aggregate retention for the terrorism treaty. The treaty has a 10% return of premium provision if no exclusion for mold losses or cyber risks. The underlying Selective policies exclude nuclear losses, however, biological and chemical losses are coveredceded to some extent on most policies.the treaty. The property excess2004 annual treaty cost decreased 8% compared with 2003. During 2003, we did not incur any terrorism losses, nor did we cede any losses to this treaty. OTHER REINSURANCE Our surety reinsurance program was revised effective January 1, 2004 to more effectively serve our needs. The Surety Excess of loss structure remained unchanged with coverageLoss treaty renewal included an increase in Company retention to $1.0 million in 2004 from $0.8 million in 2003 as well as an increase in premium to an estimated $1.8 million for 2004 from $1.6 million in 2003. The Surety Excess of Loss treaty is structured in two layers that cover up to $13.0$8.0 million per riskprincipal/per loss at 90%, with Selective retaining 10% of the exposure. The Surety 17.5% Quota Share treaty we had in prior years was cancelled effective January 1, 2004. The Company ceded $2.5 million in premium and an estimated $1.0 million in losses to the Surety Quota Share treaty in 2003. In compliance with New Jersey regulation, the Insurance Subsidiaries ceded premium and no-fault claims for medical benefits in excess of $75,000 to the Company's retentionNew Jersey Unsatisfied Claim and Judgment Fund (UCJF). Due to change in New Jersey regulations, the cessions to UCJF will discontinue for policies with effective dates of $2.0 million. This treaty includes terrorism coverage for all risks that areJanuary 1, 2004 or later. Claims covered under $50.0 million in total insured value, with annual aggregate limits of $9.0 million for the first layer, $15.0 million for the second layer and $10.0 million for the third layer. Nuclear, biological and chemical losses are excluded, but there is no exclusion for mold lossespolicies issued or cyber risks. The underlying policies exclude nuclear losses, however, biological and chemical losses are coveredrenewed prior to some extent on most policies. The estimated reinsurance cost for the property and casualty excess of loss treaties is projectedJanuary 1, 2004 will continue to be approximately $27.6 million forpaid by the contract year ending June 2003, compared with $18.5 million for contract year ending June 2002 and $11.5 million for contract year ending June 2001. Reinsurance costs over the past three years have trended upward reflecting poor industry-wide reinsurance results, including the September 11th terrorist attacks, as well as concerns about industry-wide asbestos and other environmental claims. Our costs reflect these factors despite our relatively good results and significantly lower exposure to these industry-wide issues. 29 UCJF. INVESTMENTS Although lower interest rates have put pressure on investment returns, we still generated an increase in before-tax investment income to $103.1$114.7 million for the year, compared with $103.1 million for 2002 and $96.8 million for 2001 and $99.5 million in 2000.2001. The increase reflects an increased asset base as our overall investment portfolio reached $2.1$2.4 billion. This was due to strong operating cash flows of $281.9 million in 2003, compared with $180.1 million in 2002 compared withand $52.7 in 2001, in addition to our convertible debt offering in 2002 which added $116.0 million in 2001 and $64.3 in 2000 coupled with the net proceeds of $112.8 million from the senior convertible notes offered in September.assets. Our before-tax portfolio yield was 5.1% in 2003 compared with 5.4% in 2002 consistent with 2001 but lower than the 5.8% in 2000.and 2001. We continue to maintain a conservative, diversified investment portfolio, with our debt security holdings representing 89%85% of invested assets. 59%62% of our debt securities portfolio is rated "AAA" while the portfolio has an average rating of "AA","AA," Standard & Poor's second highest credit quality rating. High credit quality continues to be a cornerstone of our investment strategy, as evidenced by the fact that 99% of the debt securities are investment grade. The following table presents the Moody's and Standard & Poor's ratings of our debt securities portfolio:
Rating 2003 2002 2001 - ------- ---- --------------------------------------------------- Aaa/AAA 62% 59% 44% Aa/AA 21% 19% 28% A/A 12% 16% 21% Baa/BBB 4% 5% 6% Other 1% 1% --- --- Total 100% 100% === ===
We emphasize liquidity requirements in response to an unpredictable underwriting environment and the need to minimize the exposure to catastrophic events. To provide liquidity while maintaining consistent performance, debt security maturities are "laddered" so that some issues are always approaching maturity, thereby providing a source of predictable cash flow. To reduce sensitivity to interest rate fluctuations, we invest our debt securities portfolio primarily in intermediate-term securities. The average maturity of the portfolio at December 31, 20022003 was 5.35.5 years compared with 4.95.3 years at December 31, 2001.2002. We will continue to follow ouran investment philosophy that has historically proven successful. The strategy is to continue to purchase debt securities in sectors that represent the most attractive relative value and maintain a moderate equity exposure. Managing investment risk by adhering to these strategies is intended to protect the interests of our stockholders as well as those of our policyholders and, at the same time, enhance our financial strength and underwriting capacity. At December 31, 2003, our investment portfolio included non-investment grade securities with an amortized cost of $25.2 million, or 1% of the portfolio, and a fair value of $27.2 million. At December 31, 2002, non-investment grade securities in 34 our investment portfolio represented less than 1%, with an amortized cost of $14.7 million and a fair value of $13.3 million. The unrealized loss on these securities represented 5% of our total unrealized loss at December 31, 2003, and 10% at December 31, 2002. The fair value of these securities was determined by independent pricing services or bid prices provided by various broker dealers. The Company did not have a material investment in non-traded securities in 2003 or 2002. The Company regularly reviews the diversification of the investment portfolio compared with an investment grade corporate index. At December 31, 2003, 18% of the market value of our corporate bond and preferred stock portfolios were represented by investments in banks, some of which were in an unrealized loss position, compared with 11% in the benchmark corporate index. The average Moody's rating for the banking portfolio is "A1" with the lowest rated security at "Baa1" and the average Standard and Poor's rating is "A," with the lowest rated security at "BBB." The Company regularly reviews its investment portfolio for declines in value, focusing attention on securities whose market value is less than 85% of their cost/amortized cost at the time of review. If we believe a decline in the value of a particular investment is temporary, we record the decline as an unrealized loss in accumulated other comprehensive income. If we believe the decline is "other than temporary," we write down the carrying value of the investment and record a realized loss in our consolidated statements of income. Our assessment of a decline in value includes our current judgment as to the financial position and future prospects of the entity that issued the investment security. Broad changes in the overall market or interest rate environment generally will not lead to a write-down. If our judgment about an individual security changes in the future, we may ultimately record a realized loss after having originally concluded that the decline in value was temporary, which could have a material impact on our net income and financial position of future periods. Factors considered, but not limited to, in evaluating potential impairment of debt securities include the following: - Whether the decline appears to be issuer or industry specific; - The degree to which an issuer is current or in arrears in making principal and interest payments on the debt securities in question; - The issuer's current financial condition and its ability to make future scheduled principal and interest payments on a timely basis; - Buy/hold/sell recommendations published by outside investment advisors and analysts; and - Relevant rating history, analysis and guidance provided by rating agencies and analysts. Factors considered, but not limited to, in evaluating potential impairment of equity securities include the following: - Whether the decline appears to be issuer or industry specific; - The relationship of market prices per share to book value per share at the date of acquisition and date of evaluation; - The price-earnings ratio at the time of acquisition and date of evaluation; - The financial condition and near-term prospects of the issuer, including any specific events that may influence the issuer's operations; 30 - The recent income or loss of the issuer; - The independent auditors' report on the issuer's recent financial statements; - The dividend policy of the issuer at the date of acquisition and the date of evaluation; - Any buy/hold/sell recommendations or price projections published by outside investment advisors; and - Any rating agency announcements. REALIZED GAINS AND LOSSES Realized gains and losses are determined on the basis of the cost of specific investments sold or written-down, and are credited or charged to income. Realized losses include impairment charges from investment write-downs for other than temporary declines of $1.2 million for 2003, $7.1 million for 2002 and $1.4 million for 2001 and $1.0 million for 2000.2001. These securities were written down due to heightened credit risk that was security specific and would not impact other securities held. 35 The Company realized gains and losses from the sale of available-for-sale debt and equity securities during 2003, 2002 2001 and 2000.2001. The following table presents the period of time that securities, sold at a loss during these years, were continuously in an unrealized loss position prior to sale:
(in millions) 2003 2002 2001 2000 --------------------- -------------------- --------------------- -------------------------------------------------------------------------------------------------------------------------- Fair Fair Fair Period of time in an Value on Realized Value on Realized Value on Realized unrealized loss position Sale Date Loss Sale Date Loss Sale Date Loss --------- -------- --------- -------- --------- ------------------------------------------------------------------------------------------- Debt securities: 0 - 6 months $28.4$ 48.4 1.2 28.4 5.0 4.7 0.3 -- -- 7 - 12 months 10.6 0.4 4.9 0.1 -- -- 4.7 0.1- - Greater than 12 months 8.8 0.7 3.7 1.3 13.6 1.2 1.8 1.1 ----- ----- ----- ----- ----- ------------- --- ---- --- ---- --- Total debt securities 67.8 2.3 37.0 6.4 18.3 1.5 6.5 1.2 ----- ----- ----- ----- ----- ------------- --- ---- --- ---- --- Equity Securities: 0 - 6 months -- --1.5 0.1 - - 3.3 0.7 4.3 1.8 7 - 12 months -- --- - - - 9.9 3.0 1.4 1.7 Greater than 12 months -- --1.7 0.3 - - 1.2 0.8 1.9 1.1 ----- ----- ----- ----- ----- ------------- --- ---- --- ---- --- Total equities -- --equity securities 3.2 0.4 - - 14.4 4.5 7.6 4.6 ----- ----- ----- ----- ----- ------------- --- ---- --- ---- --- Total $37.0$ 71.0 2.7 37.0 6.4 32.7 6.0 14.1 5.8 ===== ===== ===== ===== ===== ============= === ==== === ==== ===
These securities were sold despite the fact that they were in a loss positionposition. The decision to sell these securities was due toto: (i) heightened credit risk of the individual security sold, or(ii) the needdecision to reduce our exposure to certain issuers, industries or sectors in light of changing economic conditions. Unrealized lossesconditions, or (iii) tax management purposes. UNREALIZED LOSSES The following table summarizes, for all available-for-sale securities in an unrealized loss position at December 31, 20022003 and 2001,2002, the aggregate fair value and gross pre-tax unrealized loss recorded in our accumulated other comprehensive income, by asset class and by length of time those securities have continuously been in an unrealized loss position:
(in millions) 2003 2002 2001 --------------------- --------------------- --------------------------------------------------------------------------------------------------------- Gross Gross Period of time in unrealized loss Fair Unrealized Fair Unrealized unrealized loss position Value Loss Value Loss ----- ---------- ----- -------------------------------------------------------------- Debt securities: 0 - 6 months $110.8$ 143.2 2.3 110.8 3.3 253.1 9.2 7 - 12 months 57.3 1.3 12.9 0.3 2.4 0.6 Greater than 12 months 5.5 0.1 19.8 3.0 12.8 1.5 ------ ---- ----- ----------------------- ------------------- Total debt securities 206.0 3.7 143.5 6.6 268.3 11.3 ------ ---- ----- ----------------------- ------------------- Equities: 0 - 6 months 1.5 - 15.6 2.3 20.2 1.2 7 - 12 months - - 15.9 3.2 0.5 0.1 Greater than 12 months 17.4 0.3 8.3 2.4 0.2 -- ------ ---- ----- ----------------------- ------------------- Total equitiesequity securities 18.9 0.3 39.8 7.9 20.9 1.3 ------ ---- ----- ----------------------- ------------------- Total $183.3$ 224.9 4.0 183.3 14.5 289.2 12.6 ====== ==== ===== ======================= ===================
31 The following table presents information regarding our available-for-sale debt securities that were in an unrealized loss position at December 31, 20022003 by contractual maturity:
Amortized Fair (in millions) Cost Value --------- ------ ------------------------------------------------------------------------- One year or less $ 23.2 22.213.8 13.7 Due after one year through five years 25.5 24.666.3 65.2 Due after five years through ten years 71.6 68.5105.3 103.5 Due after ten years through fifteen years 19.9 18.424.3 23.6 Due after fifteen years 10.0 9.8 ------- - ------- ----- Total $150.2 143.5 ======$ 209.7 206.0 ======= =====
At December 31, 2002 our investment portfolio included non-investment grade securities with an amortized cost of $14.7 million, or 0.6% of the portfolio, and a fair value of $13.3 million. At December 31, 2001, non-investment grade securities in our investment portfolio represented 0.8%, with an amortized cost of $16.2 million and a fair value of $14.8 million. The unrealized loss on these securities represented 9.8% of our total unrealized loss at December 31, 2002, and 11.3% at December 31, 2001. The fair value of these securities was determined by independent pricing services or bid prices provided by various broker dealers. The Company does not have a material investment in non-traded securities in 2002 or 2001. The Company regularly reviews the diversification of the investment portfolio compared with an investment grade corporate index. At December 31, 2002, 19.8% of the market value of our corporate bond and preferred stock portfolios were represented by investments in banks, some of which were in an unrealized loss position, compared with 11.2% in the benchmark corporate index. The average Moody's rating for the banking portfolio is "A1" with the lowest rated security at "Baa2" and the average Standard and Poor's rating is "A+", with the lowest rated security at "BB"-.36 DIVERSIFIED INSURANCE SERVICES The Diversified Insurance Services businesses create a fee-based source of revenue that is not dependent on insurance underwriting cycles. These businesses are not capital intensive and strengthen our abilityallow us to develop newalternate revenue streams in fast-growinggrowing markets. During 2002, ourOur Diversified Insurance Services strategy further evolved, which led to a more refined focusfocuses on businesses that provide synergy with our insurance agency force and create new opportunities for agents to bring value added value services and products to their customers. This focus has led us to consolidate ourThe Diversified Insurance Services operations intoinclude three core functions: Human Resource Administration Outsourcinghuman resource administration outsourcing (HR outsourcing), managed care and flood insurance. TheThese businesses fit into our business model in one of two ways: complementary (they share a common marketing or distribution system) or vertically (one company uses the other's products or services in its own product or supply output). The flood and HR outsourcing products are sold through our independent agent distribution channel, while our managed care businesses provide an integrala service used by our claims operation, as well as by other insurance carriers. We measure the performance of these companies in terms of revenue growth,based on several measures, including, but not limited to, results of operations and returns on revenue.in accordance with GAAP. FOR THE YEAR ENDED DECEMBER 31,
($ in thousands) 2003 2002 2001 - ----------------------------------------------------------------------------------------------------- HR OUTSOURCING Net revenue $ 44,096 38,127 34,352 Pre-tax (loss) (379) (1,397) (6,599) MANAGED CARE Net revenue 22,061 22,525 19,088 Pre-tax profit 3,151 3,010 3,686 FLOOD INSURANCE Net revenue 23,630 18,317 14,571 Pre-tax profit 6,094 3,863 2,093 OTHER Net revenue 2,053 1,827 1,615 Pre-tax profit 357 438 393 TOTAL Net revenue 91,840 80,796 69,626 Pre-tax profit (loss) 9,223 5,914 (427) After-tax profit (loss) 6,160 4,051 (201) After-tax return on net revenue 6.7% 5.0% (0.3)%
The continuing operations of Diversified Insurance Services generated $91.8 million of net revenue and $6.2 million of net income for 2003, compared with $80.8 million of net revenue and $4.1 million of net income for 2002 compared withand $69.6 million of net revenue and $0.2 million of net loss for 2001 and $57.5 million of revenue and $3.6 million of net income for 2000.2001. The segment's return on net revenue increased to 6.7% for 2003, compared with 5.0% for 2002 compared withand (0.3)% for 20012001. Operating cash flow from the segment was $10.5 million in 2003, $16.3 million in 2002 and 6.3% for 2000.$3.6 million in 2001. HUMAN RESOURCE OUTSOURCING Our HR outsourcing company, Selective HR Solutions, Inc., provides human resource administration, including benefits, payroll and employee management services, and risk and compliance management products and services, including workers' compensation insurance. HR outsourcing, by the nature of its product package, provides a very high level of day-to-day services to its customers, which we believe will be attractive to small business owners, who can be accessed through existing relationships with our independent agents. Under certain product offerings the company enters into a co-employment relationship with its clients and as such assumes the obligations to pay the salaries, wages and related benefit costs, and payroll taxes of its clients' worksite employees. For additional information regarding the risks associated with this business, refer to the "Risk Factors" section of Item 1. "Business" on page 24. HR outsourcing net revenues increased 11%16% to $44.1 million for 2003, compared with $38.1 million for 2002 compared withand $34.4 million for 2001 and $29.2 million for 2000.2001. Net loss decreased to $0.1 million for 2003, compared with $0.7 million compared withfor 2002 and $4.2 million for 2001 and net income of $0.1 million2001. Although the ramp-up time to sell this product has been longer than we originally anticipated, we are finding increasing support among our agency force for 2000. Duethe value-added benefit that HR outsourcing brings to markettheir clients. For 2003, workers' compensation prices were up more than 8% compared with 5% in 2002, while client administration prices rose about 5% compared with 8% in 2002. This stronger pricing pressures, revenue increases have not kept pace with increasing product costs and as a result we continue to implement new pricing and cost reduction initiatives. During 2002, labor related expenses were down about 14% over 2001 asis a direct result of such initiatives.our pricing initiatives, which began in 2002, and we expect it to continue to drive further gains into 2004. In addition, cost reduction initiatives that have taken place since 2001 revenue increases were more than offset by a $4.0 million workers' compensation reserve increase combined with increased variable and infrastructure costs thus resulting in a net loss compared with 2000.have led to the steadily improving results. 37 MANAGED CARE Our managed care companies [Alta Services LLC (Alta), SelecTech, LLC (Selectech), Consumer Health Network Plus, LLC (CHN) and Northeast Health Direct, LLC (NHD)] providecompany, CHN Solutions, provides workers' compensation and automobile medical claim services, third party administrative services and discounted access to the number onelargest membership based medical provider network in New Jersey while bearing no underwriting risks. Network expansion has been,Although there is no underwriting risk associated with this business, there is the risk that the unionization of medical providers could impact our ability to maintain and will continuegrow our networks, negotiate fee discount arrangements and lease networks to be a major initiative for our managed care program.customers. For additional information regarding the risks associated with this business, refer to the "Risk Factors" section of Item 1. "Business" on page 24. During 20022003, our medical provider network expanded to just over 88,000 locations from 83,000 locations fromin 2002 and 60,000 32 locations in 2001. This expansionManaged care net revenues decreased to $22.1 million for 2003, compared with $22.5 million for 2002 and $19.1 million for 2001. Net income remained flat at $2.0 million in 2003 compared with 2002, but down from $2.4 million in 2001.. The decrease in net revenue during 2003 was primarilyattributable to aggressive competition from several major competitors in New Jersey, as well as our pricing strategy that led to the loss of several large clients. Further impacting net income were increased costs related to litigation, including a purported class action lawsuit. For information regarding this lawsuit, see Item 3. "Legal Proceedings" and Item 8. "Financial Statements and Supplementary Data," Note 18(e) to the consolidated financial statements. Lower revenue and increased litigation costs were offset by significant reductions in operating expenses from the consolidation of two offices as well as lower labor costs from staff reductions. Increases in net revenues during 2002 as compared with 2001 were the result of network and client expansion, largely attributable to the acquisition of NHD, a 16,000-location network that operates in Connecticut and certain regions within the states of Massachusetts, Vermont, and New Hampshire. CHN acquired NHD for $3.2 million including certain acquisition and financial performance related costs during 2002. CHN may be further required to pay additional consideration of approximately $1 million over the next two years based on certain criteria related to future financial performance. Managed care revenues increased 18% to $22.5 million for 2002, compared with $19.1 million for 2001 and $15.0 million for 2000. Net income decreased to $2.0 million in 2002, compared with $2.4 million for 2001 and $2.3 million for 2000. The increase in revenue during 2002 was attributable to network growth and expansion, but was more than offset by increasedIncreased legal expenses and benefit costs. In an effort to reduce operating expenses, initiatives are currently underway to consolidate offices and reduce staff countscosts tempered growth in 2002 as duplicate functions are eliminated. Increases in both revenues and net income during 2001 were the result of network and client expansion.compared with 2001. FLOOD INSURANCE Selective is a servicing carrier for the federal government's National Flood Insurance Program. Through this program, Selective is able to provide a market for flood insurance to over 5,700 agents across the country. As a servicing carrier, Selective bears no risk of policyholder loss since the program is fully reinsured by the federal government. Currently, Selective is servicing more than 135,000162,000 flood policies under this program, compared with 135,000 in 2002 and 115,000 in 2001 and 85,000 in 2000. This2001. Premium growth combined with claim administrative servicing fees related to Hurricane Isabel claims resulted in an overall increase in servicing feesnet revenues in 20022003 of 26%29% to $18.3$23.6 million, compared with $18.3 million for 2002 and $14.6 million for 2001 and $12.0 million for 2000.2001. This increase in servicingnet revenues resulted in a corresponding increase in net income to $4.0 million for 2003, compared with $2.5 million for 2002 compared withand $1.4 million for 2001 and $1.1 million for 2000.2001. DISCONTINUED OPERATIONS In December 2001, the Company's management adopted a plan to divest itself of its 100% ownership interest in PDA Software Services, Inc. (PDA), which had historically been reported as part of the Diversified Insurance Services segment. This divestiture plan was realizedcompleted in May 2002 when the Company sold all of the issued and outstanding shares of capital stock of PDA as well as certain software applications developed by PDA at a net gain of $0.5 million. In addition, the Company recovered $5.0 million of capitalized software development costs.costs, see Item 8. "Financial Statements and Supplementary Data," Note 13 to the consolidated financial statements. FEDERAL INCOME TAXES Our total federal income tax expense increased $13.4$10.8 million in 2003 to $21.6 million, compared with $10.8 million in 2002 to an expense of $10.8 million, compared with a benefit of $2.6and $(2.6) million in 2001 and $1.9 million in 2000.2001. These amounts reflect an effective tax rate of 20.4%24.6% for 2002,2003, compared with 20.4% in 2002, and (11.1)% in 2001 and (7.5)% in 2000.2001. The expense in 2002 reflectsincrease was attributable to improved underwriting results, as well as an increase in netincreased capital gains on investment income, which was comprised of asales and higher percentagelevels of taxable securities as compared with prior years.investment income. The benefit in 2001 is reflective of underwriting losses and 2000 reflects lower taxablehigher levels of tax-exempt income for those years due mainly to increased underwriting losses.in that year. Our effective tax rate differs from the federal corporate tax rate of 35% primarily as a result of tax-exempt investment income and the dividends received deduction. 38 The totalCompany has a net deferred tax asset declined slightly at December 31, 2002 to $8.7 million, compared with $9.4liability of $12.7 million at December 31, 2001. Increases2003, compared with a net deferred tax asset of $8.7 million at December 31, 2002. The application of Alternative Minimum Tax (AMT) credits against regular tax in the current year, deferred policy acquisition costs andas well as increases in unrealized gains on the available-for-sale investment portfolio, weredeferred policy acquisition costs, and accelerated depreciation partially offset by increasesthe increase in the discount on loss reserve discounting,and LAE reserves and increased unearned premium reserves and additional alternative minimum tax credits generated by regular tax net operating loss carrybacks for 2001 and 2000.led to this change. The following table presents the Company's taxable income (loss), pre-tax financial statement income, and net deferred tax (liability) asset:
(in millions) 2003 2002 2001 2000 ------- ----- ------ -------------------------------------------------------------------------------------------------- Current taxable income (loss), from continuing operations $ 78.8 42.9 (17.5) (11.4) PretaxPre-tax financial statement income 88.0 52.9 23.7 24.8 Net deferred tax (liability) asset (12.7) 8.7 9.4 9.0
CRITICAL ACCOUNTING POLICIES AND ESTIMATES We have identified the policies described below as critical to our business operations and the understanding of our results of operations. For a detailedadditional discussion on the application of these and other accounting policies, see Item 8. "Financial Statements and Supplementary Data," Note 12 to the consolidated financial statements. Note that ourOur preparation of the consolidated financial statements requires us to make estimates and assumptions that affect the reported amount of assets and liabilities, disclosure of contingent assets and liabilities at the date of our consolidated financial statements, and the reported amounts of revenue and expenses during the reporting period. There can be no assurance that actual results will not differ from those estimates. Reserves for Losses and Loss ExpensesRESERVES FOR LOSSES AND LOSS EXPENSES Significant periods of time can elapse between the occurrence of an insured loss, the reporting of the loss to the insurer and the insurer's payment of that loss. To recognize liabilities for unpaid losses and loss expenses, insurers establish reserves as balance sheet liabilities representing estimates of amounts needed to pay reported and unreported net losses and loss 33 expenses. As of December 31, 2002,2003, the Company had accrued $1.4$1.6 billion of loss and loss expense reserves compared with $1.3$1.4 billion at December 31, 2001.2002. When a claim is reported to an insurance subsidiary, its claims personnel establish a "case reserve" for the estimated amount of the ultimate payment. The amount of the reserve is primarily based upon a case-by-case evaluation of the type of claim involved, the circumstances surrounding each claim and the policy provisions relating to the type of losses. The estimate reflects the informed judgment of such personnel based on general insurance reserving practices, as well as the experience and knowledge of the claims person. Until the claim is resolved, these estimates are revised as deemed necessary by the responsible claims personnel based on subsequent developments and periodic reviews of the cases. In accordance with industry practice, we maintain, in addition to case reserves, estimates of reserves for losses and loss expenses incurred but not yet reported (IBNR). We project our estimate of ultimate losses and loss expenses at each reporting date. The difference between: (i) projected ultimate loss and loss expense reserves and (ii) case loss reserves and loss expense reserves thereon is carried as the IBNR reserve. By using both estimates of reported claims and IBNR determined using generally accepted actuarial reserving techniques, we estimate the ultimate net liability for losses and loss expenses. We have established a range of reasonably possible IBNR losses for non-environmental net claims of approximately $523.5$661.5 million to $666.5$818.4 million at December 31, 20022003 and of approximately $460.4$531.7 million to $573.9$674.6 million at December 31, 2001.2002. A low and high reasonable IBNR selection was derived primarily by considering the range of indications calculated using standardgenerally accepted actuarial techniques. Such techniques assume that past experience, adjusted for the effects of current developments and anticipated trends, are an appropriate basis for predicting future events. Our net carried IBNR reserves for non-environmental claims, including loss expense reserves, were $733.7 million at December 31, 2003 and $588.5 million at December 31, 2002 and $496.2 million at December 31, 2001.2002. The ultimate actual liability may be higher or lower than reserves established. We do not discount to present value that portion of our loss and loss expense reserves expected to be paid in future periods. However, the loss reserves include anticipated recoveries from salvage and subrogation. Reserves are reviewed by both internal and independent actuaries for adequacy on a periodic basis. Beginning in 2003, we are using independent actuaries to certify the adequacy of our reserves. When reviewing reserves, we analyze historical data and estimate the impact of various factors such as: (i) per claim information; (ii) Company and industry historical loss experience; (iii) legislative enactments, judicial decisions, legal developments in the imposition of damages, and changes in political attitudes; and (iv) trends in general economic conditions, including the effects of inflation. This process assumes that past experience, adjusted for the effects of current developments and anticipated trends, is an appropriate basis for 39 predicting future events. There is no precise method, however, for subsequently evaluating the impact of any specific factor on the adequacy of reserves because the eventual deficiency or redundancy is affected by many factors. Included in theour reserves above are amounts for environmental claims, both asbestos and non-asbestos. These claims have arisen primarily under older policies containing exclusions for environmental liability which certain courts, in interpreting such exclusions, have determined do not bar such claims. The emergence of these claims is slow and highly unpredictable. Since 1986, policies issued by theour Insurance Subsidiaries have contained a more expansive exclusion for losses related to environmental claims. Our asbestos and non-asbestos environmental claims have arisen primarily from exposures in municipal government, small commercial risks and homeowners policies. IBNR reserve estimation for environmental claims is often difficult because, in addition to other factors, there are significant uncertainties associated with critical assumptions in the estimation process such as average clean-up costs, third-party costs, potentially responsible party shares, allocation of damages, insurer litigation costs, insurer coverage defenses and potential changes to state and federal statutes. However, management is not aware of any emerging trends that could result in future reserve adjustments. Moreover, normal historically-based actuarial approaches are difficult to apply because relevant history is not available. In addition, while models can be applied, such models can produce significantly different results with small changes in assumptions. As a result, management does not calculate a specific environmental loss range, as it believes it would not be meaningful. 34 The table below summarizes the number of asbestos and non-asbestos claims outstanding at December 31, 2003, 2002 2001 and 2000.2001. For additional information about our environmental reserves, see Item 1. "Business," page 1113 and Item 8. "Financial Statements and Supplementary Data," Note 17(a)18(a) to the consolidated financial statements.
Environmental Claims Activity 2003 2002 2001 2000 -------- ------- -------- ---------------------------------------------------------------------------------------------------------------- ASBESTOS RELATED CLAIMS (1) Claims at beginning of year 2,346 2,038 1,868 1,700 Claims received during year 720 725 606 320 Claims closed during year(2) (294) (417) (436) (152) -------- ------- ------------- ------ Claims at end of year 2,772 2,346 2,038 1,868 ======== ======= ============= ====== Average net loss settlement on closed claims $ 548 344 449 1,934 Amount paid to administer claims $ 419 230 123 206Net survival ratio (3) 17 15 17 NON-ASBESTOS RELATED CLAIMS (1) Claims at beginning of year 247 240 212 179 Claims received during year 133 105 138 134 Claims closed during year(2) (94) (98) (110) (101) -------- ------- ------------- ------ Claims at end of year 286 247 240 212 ======== ======= ============= ====== Average net loss settlement on closed claims $ 7,900 16,609 14,827 15,495 Amount paid to administer claims $ 723 851 907 759Net survival ratio (3) 9 10 10
(1) The number of environmental claims presented in the tables includes all multiple claimants who are associated with the same site or incident. (2) Includes claims dismissed, settled, or otherwise resolved. (3) The net survival ratio was calculated utilizing a three-year average for net losses and expenses paid. Of the 2,3462,772 asbestos related claims, 1,2961,627 involve only threefour insureds. The case reserves associated with these threefour insureds amounted to $3.0$3.9 million on a net and gross basis.basis as of December 31, 2003. About 90 of the total70 environmental claims involve approximately 2013 landfill sites. The landfill sites account for case reserves of $17.9$16.3 million on a gross basis and $17.7$16.1 million on a net basis. The remaining claims, which account for $5.7$7.5 million of case reserves on a gross basis and $4.9$6.7 million on a net basis, involve leaking underground storage tanks and other latent environmental exposures. The overall net survival ratio for asbestos and non-asbestos related claims was 10 years for 2003 and 11 years for 2002 and 2001. After taking into account all relevant factors, we believe that the reserve for net losses and loss expenses at December 31, 2002,2003, is adequate to provide for the ultimate net costs of claims incurred as of that date. Establishment of appropriate reserves is an inherently uncertain process and there can be no certainty that currently established reserves will prove adequate in light of subsequent actual experience. Premium RevenuePREMIUM REVENUE Net premiums written equal direct premiums written, plus assumed premiums less ceded premiums. All three components of net premiums written are recognized in revenue over the period that coverage is provided. The vast majority of our net 40 premiums written have a coverage period of twelve months. This means we record 1/12 of the net premiums written as earned premium each month, until the full amount is recognized. It should be noted that whenWhen premium rates increase, the effect of those increases willdo not immediately affect earned premium. Rather, those increases will beare recognized ratably over the period of coverage. Unearned premiums and prepaid reinsurance premiums, which are recorded on the consolidated balance sheets, represent that portion of premiums written that are applicable to the unexpired terms of policies in force. Deferred Policy Acquisition CostsDEFERRED POLICY ACQUISITION COSTS Policy acquisition costs, which include commissions, premium taxes, fees, and certain other costs of underwriting policies, are deferred and amortized over the same period in which the related premiums are earned. Deferred policy acquisition costs are limited to the estimated amounts recoverable after providing for losses and loss expenses that are expected to be incurred, based upon historical and current experience. Anticipated investment income is considered in determining whether a premium deficiency exists. The methods of making such estimates and establishing the deferred costs are continually reviewed by the Company, and any adjustments therefrom are made in the accounting period in which the adjustment arose. PENDING ADOPTION OF AN ACCOUNTING PRONOUNCEMENT In January 2003, the FASB issued FASB Interpretation No. 46, Consolidation of Variable Interest Entities, an Interpretation of Accounting Research Bulletin No. 51 ("the Interpretation"). The Interpretation was originally effective for public companies at the beginning of fiscal periods beginning after June 15, 2003. In October 2003, the FASB agreed to defer the effective date of the Interpretation to the end of fiscal periods ending after December 15, 2003. In December 2003, the FASB further deferred the effective date of the Interpretation to the end of fiscal periods ending after March 15, 2004, for potential variable interest entities other than those commonly referred to as special-purpose entities. Since the Company has no entities commonly referred to as special-purpose entities, we will adopt the Interpretation as of March 31, 2004. The Company does not believe the adoption of the Interpretation will have a material impact on its results of operations or financial condition. PENSION AND POSTRETIREMENT BENEFIT PLAN ACTUARIAL ASSUMPTIONS The Company's pension benefit and postretirement life benefit obligations and related costs are calculated using actuarial concepts, within the framework of Statement of Financial Accounting Standards No. 87 Employers' Accounting for Pensions (SFAS 87) and Statement of Financial Accounting Standards No. 106, Employers' Accounting for Postretirement Benefit Other than Pension (SFAS 106), respectively. Two key assumptions, the discount rate and the expected return on plan assets, are important elements of expense and/or liability measurement. We evaluate these key assumptions annually. Other assumptions involve demographic factors such as retirement age, mortality, turnover and rate of compensation increases. The discount rate enables us to state expected future cash flow as a present value on the measurement date. The guideline for setting this rate is a high-quality long-term corporate bond rate. A lower discount rate increases the present value of benefit obligations and increases pension expense. We reduced our discount rate to 6.75% in 2003 from 7.25% in 2002 to reflect market interest rate conditions. We have further reduced our discount rate to 6.25% for 2004. To determine the expected long-term rate of return on the plan assets, we consider the current and expected asset allocation, as well as historical and expected returns on each plan asset class. A lower expected rate of return on pension plan assets will increase pension expense. Our long-term expected return on plan assets was 8.25% in 2003 and 8.50% in 2002. Changes in the related pension and post-retirement benefit expense may occur in the future due to changes in these assumptions. FINANCIAL CONDITION, LIQUIDITY AND CAPITAL RESOURCES Selective Insurance Group, Inc., (Parent) is an insurancea holding company whose principal assets are its investments in its insurance and Diversified Insurance Services subsidiaries. The Parent's primary means of meeting its liquidity requirements is through dividends from these subsidiaries. The payment of dividends from the Insurance Subsidiaries is governed by state regulatory requirements, and these dividends are generally payable only from earned surplus as reported in our statutory Annual Statements as of the preceding December 31. See Note 7 to the consolidated financial statements for additional 35 discussion. Dividends from Diversified Insurance Services subsidiaries are restricted only by the operating needs of those subsidiaries. The Parent's cash requirements include principal and interest payments on the senior convertible notes, various notes payable and convertible subordinated debentures, dividends to stockholders and general operating expenses. The Parent generates cash from the sale of its common stock under various stock plans, the dividend reinvestment program, and from investment income, all of which approximated $9.9 million and reduced the Parent's annual cash requirements from $36.5 million to $26.6 million. As indicated in the table on the next page, the Company has contractual obligations pursuant to convertible subordinated debentures and various notes payable of $24.0 million in 2003. As part of our senior convertible note issuance, the Company has established an irrevocable trust in the amount of $72.0 million, to provide funds for the notes payable maturities scheduled in the next three years. Based upon the 20022003 unaudited statutory financial statements, the Insurance Subsidiaries are permitted to pay the Parent in 20032004 ordinary dividends in the aggregate amount of approximately $51$64.0 million. There can be no assurance that the Insurance Subsidiaries will be able to pay dividends to the Parent in the future in an amount sufficient to enable the Parent to meet its liquidity requirements. For additional information regarding regulatory limitations on the payment of dividends by the Insurance Subsidiaries to the Parent and amounts available for the payment of such dividends, see Item 8. "Financial Statements and Supplementary Data," Note 78 to the consolidated financial statements. The payment of dividends from Diversified Insurance Services subsidiaries are restricted only by the available operating cash flows of those subsidiaries. Growth in the Diversified Insurance Services segment has augmented consolidated cash flows from operations by generating $10.5 million in 2003, compared with $16.3 million in 2002 compared withand $3.6 million in 2001 and $10.32001. The 41 operating cash flows from the Diversified Insurance Services segment, which are only restricted by ongoing operational needs of those businesses, resulted in dividends to the Parent of $8.9 million in 2000.2003 with no dividends being made in 2002, and $5.0 million in 2001. The Parent also generates cash from the sale of its common stock under various stock plans, the dividend reinvestment program, and from investment income, all of which approximated $10.0 million and reduced the Parent's annual cash requirements from $33.1 million to $23.1 million. The Parent's cash requirements include principal and interest payments on the senior convertible notes, various notes payable and convertible subordinated debentures, dividends to stockholders and general operating expenses. As indicated in the table on page 43, the Company has contractual obligations pursuant to various notes payable of $24.0 million in 2004. As part of our senior convertible note issuance in 2002, the Company established an irrevocable trust in the approximate amount of $72.0 million. As of December 2003, approximately $53.0 million remains in the trust to provide funds for the notes with maturities in the next two years. The 2002 convertible note issuance has a contingent conversion feature that allows conversion of the notes when the stock price has maintained a 20% premium to the conversion price of $29.29, or $35.15, for 20 of 30 consecutive trading days ending on the last trading day of the previous calendar quarter. On any business day in the following calendar quarter, the holders may surrender notes for conversion into shares of common stock, or cash at the Company's option. If this trigger is met, it will add 3.9 million shares to our diluted earnings per share calculation. See Item 8. "Financial Statements and Supplementary Data," Note 7(a) to the consolidated financial statements for additional information on our senior convertible notes. The Company also continually reviews its financial debt agreements for any potential rating triggers that could dictate a significant change in terms of the agreements if the Company's credit rating were to suddenly and drastically change. The principal agencies that issue financial strength ratings for the property and casualty industry are: A.M. Best Company (A.M. Best), Standard & Poor's Rating Services (S&P), Moody's Investor Service (Moody's) and Fitch Ratings Service (Fitch). We believe our ability to write business is most influenced by our rating from A.M. Best. We are currently rated "A+" (Superior) by A.M. Best, which is their second highest of fifteen ratings. A significant downgrade from A.M. Best, could materially adversely affect the business we write. We believe that ratings from S&P, Moody's or Fitch, although important, have less of an impact on our business. A rating downgrade to below "A-" in its A.M. Best or S&P rating would be considered an event of default under the terms of the Company's line of credit agreements. The Company had no outstanding borrowings on these lines at December 31, 2003 or 2002. Dividends to stockholders are declared and paid at the discretion of the Board of Directors based upon the Company's operating results, financial condition, capital requirements, contractual restrictions and other relevant factors. The Parent has paid regular quarterly cash dividends to its stockholders for 7475 consecutive years, including a $0.02 increase per share in the fourth quarter of 2003, to $0.17 per share, and currently plans to continue to pay quarterly cash dividends. For information regarding restrictions on the Parent's ability to pay dividends to its stockholders, see Item 8. "Financial Statements and Supplementary Data," Note 6(b)7(b) to the consolidated financial statements. On November 4, 2003, the Board of Directors authorized a 2.5 million share stock repurchase program scheduled to expire on November 30, 2005. This program replaces the previous program that expired on May 31, 2003. No shares were repurchased under the current program and 7.3 million shares at an aggregate cost of $140.5 million were repurchased under the expired program. In addition to the cash requirements of the Parent, our operating obligations and cash outflowoutflows include: claim settlements; commissions; labor costs; premium taxes; general and administrative expenses; investment purchases; and capital expenditures. The Insurance Subsidiaries satisfy their obligations and cash outflow through premium collections, interest and dividend income and maturities of investments. On May 7, 2002, the Board of Directors extended the expiration date of the stock repurchase program to May 31, 2003. There are approximately 700,000 shares remaining under the current repurchase authorization of 8 million shares. The Company also hashave additional investment commitments for itstheir limited partnership investments of up to $16.4 million,$32.4 million; however, there is no certainty that any additional investment will be required. The Insurance Subsidiaries satisfy their obligations and cash outflows through premium collections, interest and dividend income and maturities of investments. Financial instruments that could potentially subject the Company to concentration of credit risk include accounts receivable associated with our HR Outsourcing subsidiary, which acts as a co-employer with certain clients. As a co-employer, we contractually assume substantial employer rights, responsibilities and risks of itsour clients' employees, who are considered co-employees. Co-employer payroll and related service fees that were earned, but unpaid, were $15.5 million as of December 31, 2003 and $12.2 million as of December 31, 2002 and $15.4 million as of December 31, 2001.2002. Certain states, in which we conduct this business, limit a co-employer's liability for earned payroll to minimum wage. This would reduce the Company's potential liability for accrued co-employer payroll. In the event that a client does not pay their related payroll and service fees prior to the applicable payroll date, the Company has the right to cancel the co-employer contract or, at its option, require letters of credit or other collateral. As of December 31, 20022003, the maximum exposure to any one account for earned, but unpaid, payroll is approximately $1.1$1.2 million. 42 The Insurance Subsidiaries and HR outsourcing isoperation are also subject to geographic concentration. Approximately 32%39% of our net premiums written are for insurance policies written in New Jersey, while 39% of our HR outsourcing co-employer client payroll is within the state of Florida. Other east coast states, including Connecticut, Delaware, Georgia, Maryland, New Jersey, Virginia,York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Pennsylvania, New York,Virginia and Delawareseveral midwestern states, including Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Missouri, Ohio and Wisconsin, account for substantially all of our other business. Consequently, changes to economic or regulatory conditions in these states could adversely affect the HR outsourcing operations.Company. Cash provided by operating activities amounted to $281.9 million in 2003, $180.1 million in 2002, and $52.7 million in 2001, and $64.3 million in 2000.2001. This increase in 20022003 is a result of: i) a 13.8%16% increase in net premiums written and improved underwriting profitability, driven by rate increases in renewal premiums; and ii) increased investment income from a larger investment portfolio; and iii) approximately $13.0 million more operating cash generated by our Diversified Insurance Services companies due to 16% revenue growth and a $4.3 million increase in their net income.portfolio. Since cash inflow from premiums is received in advance of cash outflow required to settle claims, we accumulate funds that we invest. At December 31, 20022003, we had $2.1$2.4 billion in investments compared with $1.8$2.1 billion in 20012002, as a result of the aforementioned increased operating cash flow combined with the net proceeds from the issuance of senior convertible notes.flow. Our investment program is structured with staggered maturities so that liquidation of available-for-sale debt securities should not be necessary in the ordinary course of business. Total assets increased 13%, or $345.5$408.9 million, to $3.4 billion at December 31, 2003 from December 31, 20012002. Invested assets increased $311.1 million primarily due to net purchases of $259.3 million funded by $281.9 million of operating cash flow and a $50.8 million increase in net unrealized gains on the portfolio. Increased premium volume drove increases in premiums receivable of $53.7 million and deferred policy acquisition costs of $24.2 million. Reinsurance recoverable on unpaid losses and loss expenses increased $24.2 million due to: (i) $11.1 million of flood reserves from Hurricane Isabel, which we 100% cede to the federal government's National Flood Insurance Program, (ii) a $5.9 million increase in ceded claims with the New Jersey Unsatisfied Claim and Judgment Fund and (iii) growth in policy count and exposures. Total liabilities increased 13%, or $311.3 million, to $2.7 billion at December 31, 2003 from December 31, 2002. Loss and loss expense reserves increased $184.4 million as a result of growth in policy count and exposure and adverse loss development of approximately $15.0 million. Increased premium volume resulted in higher unearned premium reserves of $92.8 million. Notes payable decreased $24.0 million due to a scheduled payment made in May 2003 on the 8.63% Senior Notes of $6.0 million and a scheduled payment made in August 2003 on the 8.77% Senior Notes of $18.0 million. Deferred federal income tax liability increased $21.4 million to a payable of $12.7 million at December 31, 2003 from a receivable of $8.7 million at December 31, 2002 primarily due to the increase in unrealized gains in the debt and equity portfolios. Commissions payable increased to $53.7 million at December 31, 2003 compared with $37.5 million at December 31, 2002. This increase was primarilyis attributable to improved underwriting profitability, which generated $24.6 million in agent profit sharing commissions compared with $16.5 million last year, as well as increased premium-based commission amounts due to: (i) an increase in total investments of $313.2to higher premium levels. Accrued salaries and benefits increased $12.0 million resulting from the $180.1 million operating cash flow, $112.8 million net proceeds from our senior convertible notes and an increaserising costs of $26.8 million in pre-tax unrealized gains in the 36 available-for-sale investment portfolio,employee benefits as well as additional purchases of available-for-sale debt securities from cash received from increased net premiums written; (ii) a 10%the increase in premium receivablesincentive-based employee profit sharing of $33.2 million and a 13% increase in deferred policy acquisition costs of $16.5 million, both corresponding with the net premiums written growth for the year. The rise in total liabilities of $284.6 million, or 14%, from December 31, 2001 to December 31, 2002, was attributable to: (i) the senior convertible notes offering of $115.9 million; (ii) an increase in unearned premium reserve of 15%, or $71.4 million, due to growth in net premiums written over the year 2001, and our loss and loss expense reserves of 8%, or $105.1 million, due to normal reserve development and growth in net premiums written over the year 2001. We are subject to financial strength ratings produced by external rating agencies. The principal agencies that cover the property and casualty industry are: A.M. Best Company (A.M. Best), Standard & Poor's Rating Services (S&P), Moody's Investor Service (Moody's) and Fitch Ratings Service (Fitch). We believe our ability to write business is most influenced by our rating from A.M. Best. We are currently rated "A+" (Superior) by A.M. Best, which is their second highest of fifteen ratings. A rating below "A" from A.M. Best, could materially adversely affect the business we write. We believe that ratings from S&P, Moody's or Fitch, although important, have less of an impact on our business. The Company continually reviews its financial agreements for any potential rating triggers that could dictate a significant change in terms of the agreements if the Company's credit rating were to suddenly and drastically change. A rating downgrade to below "A-" in its A.M. Best or S&P rating would be considered an event of default under the terms of the Company's line of credit agreements. The Company had no outstanding borrowings on these lines at December 31, 2002 or 2001. Holders of the senior convertible notes due 2032 may surrender their note for conversion during any period in which the credit rating assigned to the notes is "Ba2" or lower by Moody's or "BB" or lower by S&P. While these triggers would not materially affect our results of operations or financial condition, they may impact certain financial ratios.$5.5 million. OFF-BALANCE SHEET ARRANGEMENTS, CONTRACTUAL OBLIGATIONS AND CONTINGENT LIABILITIES AND COMMITMENTS At December 31, 20022003 and 2001,2002, the Company did not have any relationships with unconsolidated entities or financial partnerships, such as entities often referred to as structured finance or special purpose entities, which would have been established for the purpose of facilitating off-balance sheet arrangements or for other contractually narrow or limited purposes. As such, the Company is not exposed to any financing, liquidity, market or credit risk that could arise if the Company had engaged in such relationships. Our future cash payments associated with contractual obligations pursuant to operating leases for office space and equipment, senior convertible notes, convertible subordinated debentures and notes payable as of December 31, 20022003 are summarized below:
Contractual obligations ------------------------------------------------------- ---------------------------------------------------------------------------------------------------------- Less than 1-3 3-5 After 5 (in millions) Total 1 year years years years ------ --------- ------ ------ ------- ---------------------------------------------------------------------------------------------------------- Operating leases $ 24.2 6.3 10.3 5.6 2.023.9 7.1 10.5 4.7 1.6 Senior convertible notes 305.0 -- -- --- - - 305.0 Convertible subordinated debentures 1.3 -- -- -- 1.31.2 - - 1.2 - Notes payable 145.5121.5 24.0 48.0 36.6 36.9 ------ ------ ------ ------ ------42.3 30.6 24.6 ------- ---- ---- ---- ----- Total $476.0 30.3 58.3 42.2 345.2 ====== ====== ====== ====== ======$ 451.6 31.1 52.8 36.5 331.2 ======= ==== ==== ==== =====
The senior convertible notes have a contingent conversion feature that allows conversion of the notes when the stock price has maintained a 20% premium to the conversion price of $29.29, or $35.15, for 20 of 30 consecutive trading days ending on 43 the last trading day of such calendar quarter. On any business day in the following calendar quarter, the holders may surrender notes for conversion into shares of common stock, or cash at the Company's option. If this trigger is met, it will add 3.9 million shares to our diluted earnings per share calculation. We fully expect to have the capacity to repay and/or refinance all of these obligations as they come due. We currently have available revolving lines of credit amounting to $50.0$45.0 million, under which no balances are outstanding as of either December 31, 20022003 or 2001.2002. See Item 8. "Financial Statements and Supplementary Data," Note 6(d)7(d) to the consolidated financial statements for more information. We have issued no guarantees on behalf of others and have no trading activities involving non-exchange traded contracts accounted for at fair value. We have no material transactions with related parties other than those disclosed in Item 8. "Financial Statements and Supplementary Data," Note 1617 to the consolidated financial statements. AUDIT COMMITTEE APPROVAL OF NON-AUDIT SERVICES InInformation required in accordance with Section 10A(i)(2) of the Securities Exchange Act of 1934, as amended, as added by Section 202 of the Sarbanes-Oxley Act of 2002, we are required to discloseregarding non-audit services approvedis included in the Company's Proxy Statement for the 2004 Annual Meeting of Stockholders, which is incorporated herein by our Audit Committee to be performed by KPMG, LLP, our independent auditors. Non-audit services are services other than those provided in connection with an audit or a review of our financial statements and the financial statements of our subsidiaries. During 2002, KPMG, LLP did not provide any non-audit services to us. 37 reference. ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK Market risk is the risk of potential loss in fair value arising from adverse fluctuations in interest rates, market rates and prices, foreign currency exchange rates, and other relevant market rate or price changes. The following is a discussion of the Company's primary market risk exposures and how they were being managed as of December 31, 2002.2003. Our market risk sensitive instruments are for other than trading purposes. Our investment policy is conservativeconstructed with the long-term objective of maximizing after-tax yieldreturns while providing liquidity and preserving assets and stockholders' equity. The current investment mix is 89%85% debt securities, 9%12% equity securities, 1% short-term investments and 1%2% other investments. We have no direct exposure to commodity risk and minimal exposure to foreign exchange risk. To reduce the sensitivity of interest rate fluctuations, we invest our debt securities portfolio primarily in intermediate-term securities. At December 31, 2002, 92%2003, 94% of the portfolio was ten years or less to maturity, with the average maturity of 5.35.5 years. Based on our fixed income asset allocation and security selection process, we believe that our fixed income bond portfolio is not highly prone to prepayment risk. In general, the market value of the bond portfolio rises more from a downward move in interest rates than the market value declines from an equal upward move in interest rates. Our portfolio of marketable equity securities is exposed to equity price risk arising from potential volatility in equity market prices. We attempt to minimize the exposure to equity price risk by maintaining a diversified portfolio limiting concentrations in any one company or industry. For ourthe overall investment portfolio, there were no significant changes in our primary market risk exposures or in how those exposures are managed compared with the year ended December 31, 2001.2002. We do not currently anticipate significant changes in our primary market risk exposures or in how those exposures are managed in future reporting periods based upon what is known or expected to be in effect in future reporting periods. We utilize sensitivity analysis to measure the potential loss in future earnings, fair values or cash flows of market sensitive instruments. The sensitivity analysis hypothetically assumes: (i) a parallel 200 basis point shift in interest rates up and down in 100 basis point increments; and (ii) a 20% change in equity prices up and down in 10% increments at December 31, 20022003 and 2001.2002. In the analysis, we include investments in debt securities and investments in equity securities. The primary market risk to the Company's market sensitive instruments is interest rate risk and equity price risk. This analysis is not intended to provide a precise forecast of the effect of changes in market interest rates and equity prices on our income or stockholders' equity. Further, the calculations do not take into account any actions we may take in response to market fluctuations. 44 The following table presents the sensitivity analysis of each component of market risk as of December 31, 20022003 and 2001.2002:
----------------------------------------------------------------- 20022003 INTEREST RATE SHIFT IN BASIS POINTS ------------------------------------------------------------------------------------------------------------------------------------- ($ IN MILLIONS) -200 -100 0 100 200 -------- -------- -------- -------- --------- --------------------------------------------------------------------------------------------------------------- MARKET VALUE OF DEBT SECURITY PORTFOLIO $2,057.7 $1,968.6 $1,886.8 $1,806.5 $1,724.22,273.5 2,176.7 2,085.5 2,005.0 1,925.1 MARKET VALUE CHANGE FROM BASE (%) 9.1% 4.3%9.0% 4.4% 0.0% (4.3)(3.9)% (8.6)(7.7)%
----------------------------------------------------------------- 20012002 Interest Rate Shift in Basis Points ------------------------------------------------------------------------------------------------------------------------------------- -200 -100 0 100 200 -------- -------- -------- -------- --------- --------------------------------------------------------------------------------------------------------------- Market value of debt security portfolio $1,682.6 $1,615.9 $1,552.5 $1,491.9 $1,433.8$2,057.7 $1,968.6 $1,886.8 $1,806.5 $1,724.2 Market value change from base (%) 8.4% 4.1%9.1% 4.3% 0.0% (3.9)(4.3)% (7.7)(8.6)%
----------------------------------------------------------------- 20022003 CHANGE IN EQUITY VALUES IN PERCENT ------------------------------------------------------------------------------------------------------------------------------------- -20% -10% 0% 10% 20% -------- -------- -------- -------- --------- --------------------------------------------------------------------------------------------------------------- MARKET VALUE OF EQUITY PORTFOLIO $ 157.5 $ 177.2 $ 196.9 $ 216.6 $ 236.3237.2 266.9 296.6 326.2 355.9
----------------------------------------------------------------- 20012002 Change in Equity Values in Percent ------------------------------------------------------------------------------------------------------------------------------------- -20% -10% 0% 10% 20% -------- -------- -------- -------- --------- --------------------------------------------------------------------------------------------------------------- Market value of equity portfolio $ 187.0 $ 210.3 $ 233.7 $ 257.1 $ 280.4$157.5 $177.2 $196.9 $216.6 $236.3
3845 ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA. Consolidated Balance Sheets
December 31, (in thousands, except share amounts) 2003 2002 2001 ----------- ----------- ---------------------------------------------------------------------------------------------------------------------- ASSETS INVESTMENTS: Debt securities, held-to-maturity - at amortized cost (fair value: $114,785-2002; $182,554-2001)$75,478-2003; $114,785-2002) $ 72,321 109,318 175,453 Debt securities, available-for-sale - at fair value (amortized cost: $1,671,347-2002; $1,335,656-2001)$1,914,635-2003; $1,671,347-2002) 2,010,064 1,772,061 1,369,965 Equity securities, available-for-sale - at fair value (cost of: $120,036-2002; $117,186-2001)$163,602-2003; $120,036-2002) 296,561 196,913 233,703 Short-term investments - (at cost which approximates fair value) 23,043 24,700 19,155 Other investments 35,655 23,559 15,033 ----------- ------------------------ --------- Total investments (Note 2)3) 2,437,644 2,126,551 1,813,309 Cash 12 2,228 7,295 Interest and dividends due or accrued 24,001 22,689 23,073 Premiums receivable, net of allowance for uncollectible accounts of: $2,814-2002; $3,633-2001$3,121-2003; $2,814-2002 407,633 353,935 320,741 Other trade receivables, net of allowance for uncollectible accounts of: $867-2002; $666-2001$1,085-2003; $867-2002 21,567 19,769 29,491 Reinsurance recoverable on paid losses and loss expenses 7,272 14,4057,726 9,675 Reinsurance recoverable on unpaid losses and loss expenses (Note 4)5) 184,611 160,374 166,511 Prepaid reinsurance premiums (Note 4)5) 52,817 46,141 39,932 Current federal income tax -- 5,945 Deferred federal income tax (Note 11)12) - 8,707 9,416 Real estate, furniture, equipment, and software development - at cost, net of accumulated depreciation and amortization of: $70,628-2002; $68,926-2001$79,199-2003; $70,628-2002 53,317 52,424 55,802 Deferred policy acquisition costs (Note 1j)2j) 172,386 148,158 131,651 Goodwill (Note 1k)2k) 43,612 42,808 46,495 Other assets 38,791 20,278 ----------- ----------33,456 36,388 -------------- --------- Total assets $ 3,438,782 3,029,847 2,684,344 =========== ======================== ========= LIABILITIES AND STOCKHOLDERS' EQUITY LIABILITIES: Reserve for losses (Note 5)6) $ 1,400,770 1,232,322 1,133,673 Reserve for loss expenses (Note 5)6) 187,043 171,103 164,665 Unearned premiums 649,906 557,141 485,713 Senior convertible notes (Note 6)7) 115,937 --115,937 Notes payable (Note 6)7) 121,500 145,500 152,643 Current federal income tax 7,961 2,565 --Deferred federal income tax 12,677 - Commissions payable 53,717 37,545 Accrued salaries and benefits 56,942 44,894 Other liabilities 153,177 156,490 ----------- ----------82,545 70,738 -------------- --------- Total liabilities 2,688,998 2,377,745 2,093,184 ----------- ------------------------ --------- STOCKHOLDERS' EQUITY: Preferred stock of $0 par value per share: Authorized shares: 5,000,000; no shares issued or outstanding Common stock of $2 par value per share: Authorized shares: 180,000,000 Issued: 40,780,950-2002; 39,588,746-200141,567,552-2003; 40,780,950-2002 83,135 81,562 79,177 Additional paid-in capital 113,283 95,435 77,126 Retained earnings 612,208 562,553 536,188 Accumulated other comprehensive income 148,452 115,434 98,037 Treasury stock - at cost (shares: 14,185,020-2002; 14,056,403-2001)14,284,612-2003; 14,185,020-2002) (197,792) (195,295) (192,284) Unearned stock compensation and notes receivable from stock sales (9,502) (7,587) (7,084) ----------- ------------------------ --------- Total stockholders' equity (Notes 78 and 8)9) 749,784 652,102 591,160 ----------- ---------- Commitments and contingencies (Notes 45 and 17)18) Total liabilities and stockholders' equity $ 3,438,782 3,029,847 2,684,344 =========== ======================== =========
See accompanying notes to consolidated financial statements. 3946 Consolidated Statements of Income
Years ended December 31, (in thousands, except per share amounts) 2003 2002 2001 2000 ----------- ---------- --------- ---------------------------------------------------------------------------------------------------------------------- Revenues: Net premiums written $ 1,219,159 1,053,487 925,420 843,604 Net (increase) in unearned premiums and prepaid reinsurance premiums (86,089) (65,219) (42,372) (22,339) ----------- ---------- -------------------- --------- --------- Net premiums earned 1,133,070 988,268 883,048 821,265 Net investment income earned 114,748 103,067 96,767 99,495 Net realized gains 12,842 3,294 6,816 4,191 Diversified insurance services revenue 91,840 80,796 69,626 57,527 Other income 3,616 3,525 2,763 3,739 ----------- ---------- -------------------- --------- --------- Total revenues 1,356,116 1,178,950 1,059,020 986,217 ----------- ---------- -------------------- --------- --------- Expenses: Losses incurred 675,506 609,048 567,778 541,487 Loss expenses incurred 123,124 105,532 88,106 72,579 Policy acquisition costs 356,050 307,505 277,897 261,540 Dividends to policyholders 5,054 5,762 8,275 7,670 Interest expense 17,148 15,093 14,526 13,745 Diversified insurance services expenses 82,617 74,882 70,053 52,018 Other expenses 8,637 8,221 8,687 12,352 ----------- ---------- -------------------- --------- --------- Total expenses 1,268,136 1,126,043 1,035,322 961,391 ----------- ---------- -------------------- --------- --------- Income from continuing operations, before federal income tax 87,980 52,907 23,698 24,826 ----------- ---------- --------============ ========= ========= Federal income tax expense (benefit) Current 17,756 19,841 (1,874) 3,233 Deferred 3,880 (9,072) (746) (5,093) ----------- ---------- -------------------- --------- --------- Total federal income tax expense (benefit) 21,636 10,769 (2,620) (1,860) ----------- ---------- -------------------- --------- --------- Loss from discontinued operations, net of tax: $(377)-2002; $(234)-2001; $(131)-2000-2001 - (708) (625) (151) Gain on disposition of discontinued operations, net of tax: $290-2002 - 539 -- -- ----------- ---------- --------- ------------ --------- --------- Total discontinued operations, net of tax - (169) (625) (151) ----------- ---------- -------------------- --------- --------- Net income $ 66,344 41,969 25,693 26,535 =========== ========== ==================== ========= ========= Earnings per share: Basic net income from continuing operations $ 2.54 1.67 1.07 1.07 Basic net (loss)loss from discontinued operations - (0.01) (0.02) -- ----------- ---------- -------------------- --------- --------- Basic net income $ 2.54 1.66 1.05 1.07 =========== ========== ==================== ========= ========= Diluted net income from continuing operations $ 2.40 1.57 1.00 1.01 Diluted net (loss)loss from discontinued operations - (0.01) (0.02) -- ----------- ---------- -------------------- --------- --------- Diluted net income $ 2.40 1.56 0.98 1.01 =========== ========== ==================== ========= ========= Dividends to stockholders $ 0.600.62 0.60 0.60
See accompanying notes to consolidated financial statements. 4047 Consolidated Statements of Stockholders' Equity
Years ended December 31, (in thousands, except per share amounts) 2003 2002 2001 2000 ---- ---- ----- ------------------------------------------------------------------------------------------------------------ Common stock: Beginning of year $ 81,562 79,177 77,568 75,929 Dividend reinvestment plan (shares: 43,882-2003; 46,353-2002; 47,672-2001; 63,928-2000)47,672-2001) 88 93 95 128 Convertible subordinated debentures (shares: 20,758-2003; 347,312-2002; 8,190-2001; 326,122-2000)8,190-2001) 41 695 16 652 Stock purchase and compensation plans (shares: 721,962-2003; 798,539-2002; 749,142-2001; 429,287-2000)749,142-2001) 1,444 1,597 1,498 859 ------------------- -------- -------- End of year 83,135 81,562 79,177 77,568 ------------------- -------- -------- Additional paid-in capital: Beginning of year 95,435 77,126 63,074 53,470 Dividend reinvestment plan 1,107 1,049 1,043 1,017 Convertible subordinated debentures 109 1,747 41 1,629 Stock purchase and compensation plans 16,632 15,513 12,968 6,958 ------------------- -------- -------- End of year 113,283 95,435 77,126 63,074 ------------------- -------- -------- Retained earnings: Beginning of year 562,553 536,188 525,669 514,477 Net income 66,344 66,344 41,969 41,969 25,693 25,693 26,535 26,535 Cash dividends to stockholders ($0.600.62 per share-2002;share-2003; $0.60 per share 2001;2002; $0.60 per share-2000)share-2001) (16,689) (15,604) (15,174) (15,343) ------------------- -------- -------- End of year 612,208 562,553 536,188 525,669 ------------------- -------- -------- Accumulated other comprehensive income: Beginning of year 115,434 98,037 99,325 76,694 Other comprehensive income (loss), increase (decrease) in net unrealized gains on available-for-sale securities, net of deferred income tax effect 33,018 33,018 17,397 17,397 (1,288) (1,288) 22,631 22,631 ------------------- ------ -------- ------ -------- ------ End of year 148,452 115,434 98,037 99,325 ------------------- -------- -------- Comprehensive income 99,362 59,366 24,405 49,166 ====== ====== ====== Treasury stock: Beginning of year (195,295) (192,284) (181,552) (143,875) Acquisition of treasury stock (shares: 99,592-2003; 128,617-2002; 479,137-2001; 2,170,544-2000)479,137-2001) (2,497) (3,011) (10,732) (37,677) ------------------- -------- -------- End of year (197,792) (195,295) (192,284) (181,552) ------------------- -------- -------- Unearned stock compensation and notes receivable from stock sales: Beginning of year (7,587) (7,084) (6,287) (6,731) Unearned stock compensation (7,065) (4,480) (3,845) (3,156) Amortization of deferred compensation expense and amounts received on notes 5,150 3,977 3,048 3,600 ------------------- -------- -------- End of year (9,502) (7,587) (7,084) (6,287) ------------------- -------- -------- Total stockholders' equity $ 749,784 652,102 591,160 577,797 =================== ======== ========
The Company also has authorized, but not issued, 5,000,000 shares of preferred stock without par value of which 300,000 shares have been designated Series A junior preferred stock without par value. See accompanying notes to consolidated financial statements. 4148 Consolidated Statements of Cash Flows
Years ended December 31, (in thousands) 2003 2002 2001 2000 --------- -------- --------- --------------------------------------------------------------------------------------------------------------------------- OPERATING ACTIVITIES Net income $ 66,344 41,969 25,693 26,535 -------------------- -------- -------- Adjustments to reconcile net income to net cash provided by operating activities: Increase in reserves for losses and loss expenses, net of reinsurance recoverable on unpaid losses and loss expenses 160,151 101,927 20,040 30,023 Increase in unearned premiums, net of prepaid reinsurance and advance premiums 86,797 65,218 42,372 22,339 Increase in net federal income tax recoverablepayable (recoverable) 9,001 (290) (4,016) (2,292) Depreciation and amortization 11,106 8,103 12,245 11,785 Amortization of deferred compensation 5,095 3,848 3,006 3,462 Increase in premiums receivablesreceivable (53,698) (33,194) (28,809) (43,022) Decrease (increase)(Increase) decrease in other trade receivables (1,798) 5,870 (4,576) (9,427) Increase in deferred policy acquisition costs (24,228) (16,507) (13,238) (9,318) Decrease (increase)(Increase) decrease in interest and dividends due or accrued (1,312) 384 (265) 737 Decrease (increase)(Increase) decrease in reinsurance recoverable on paid losses and loss expenses 7,133 (5,073) 4651,949 8,001 (6,365) Net realized (gains)gains (12,842) (3,294) (6,816) (4,191)Increase in accrued salaries and benefits 12,048 3,879 4,040 Increase in accrued insurance expenses 21,811 11,949 19,560 Gain on disposition of discontinued operations - (829) -- --- Other-net (281) 12,120 37,172 ---------1,494 (16,977) (10,188) ----------- -------- -------- Net adjustments 215,574 138,088 26,990 37,733 -------------------- -------- -------- Net cash provided by operating activities 281,918 180,057 52,683 64,268 --------- -------- --------=========== ======== ======== INVESTING ACTIVITIES Purchase of debt securities, available-for-sale (615,126) (656,542) (326,099) (157,685) Purchase of equity securities, available-for-sale (54,208) (11,586) (62,619) (25,384) Purchase of other investments (9,008) (9,324) (1,462) (4,406) Purchase and adjustments of subsidiaries acquired (net of cash acquired of $48 in 2002) (804) (3,139) (97) (5,996) Sale of subsidiary (net of cash of $385) - 15,349 -- --- Sale of debt securities, available-for-sale 220,679 223,821 45,221 21,629 Redemption and maturities of debt securities, held-to-maturity 37,076 66,411 49,807 46,183 Redemption and maturities of debt securities, available-for-sale 153,735 92,866 131,174 90,818 Sale of equity securities, available-for-sale 18,683 16,430 56,376 42,506 Proceeds from other investments 1,384 798 71 6,727 (Decrease) increaseIncrease (decrease) in net payable for security transactions 2,474 (3,781) 4,800 (2,304) Net additions to real estate, furniture, equipment and software development (9,751) (11,775) (6,824) (12,003) -------------------- -------- -------- Net cash used in investing activities (254,866) (280,472) (109,652) ----------- -------- -------- FINANCING ACTIVITIES Dividends to stockholders (16,689) (15,604) (15,174) Acquisition of treasury stock (2,497) (3,011) (10,732) Net proceeds from issuance of senior convertible notes - 112,750 - Principal payment of notes payable (24,000) (7,143) (7,143) Net proceeds from dividend reinvestment plan 1,195 1,142 1,138 Net proceeds from stock purchase and compensation plans 11,011 12,630 10,621 Proceeds received on notes receivable from stock sales 55 129 42 ----------- -------- -------- Net cash (used in) provided by investingfinancing activities (280,472) (109,652) 85 --------- -------- -------- FINANCING ACTIVITIES Dividends to stockholders (15,604) (15,174) (15,343) Acquisition of treasury stock (3,011) (10,732) (37,677) Net proceeds from issuance of senior convertible notes 112,750 -- -- Net proceeds from notes payable -- -- 88,440 Principal payment of notes payable (7,143) (7,143) (7,143) Proceeds from short-term debt -- -- 40,200 Paydown of short-term debt -- -- (91,502) Net proceeds from dividend reinvestment plan 1,142 1,138 1,145 Net proceeds from stock purchase and compensation plans 12,630 10,621 4,661 Proceeds received on notes receivable from stock sales 129 42 138 ---------(30,925) 100,893 (21,248) ----------- -------- -------- Net cash provided by (used in) financing activities 100,893 (21,248) (17,081) --------- -------- -------- Net(decrease) increase (decrease) in short-term investments and cash (3,873) 478 (78,217) 47,272 Short-term investments and cash at beginning of year 26,928 26,450 104,667 57,395 -------------------- -------- -------- Short-term investments and cash at end of year $ 23,055 26,928 26,450 104,667 ==================== ======== ========
See accompanying notes to consolidated financial statements 42statements. 49 NOTES TO CONSOLIDATED FINANCIAL STATEMENTS December 31, 2003, 2002, 2001, and 20002001 NOTE 1 ORGANIZATION Selective Insurance Group, Inc., headquartered in Branchville, New Jersey, is a holding company for five property and casualty insurance companies that offer primary and alternative market insurance for commercial and personal risks. Through other subsidiaries, the company offers medical claim management services; human resources benefits and administration services; risk management products and services; and flood insurance policy, administration and claim services. NOTE 2 SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES (a) Consolidation Policy The consolidated financial statements include the accounts of Selective Insurance Group, Inc. (Selective) and its subsidiaries (collectively, the "Company") and have been prepared in accordance with accounting principles generally accepted in the United States of America (GAAP). All material intercompany accounts and transactions have been eliminated. In January 2003, the Financial Accounting Standards Board (FASB) issued FASB Interpretation No. 46, Consolidation of Variable Interest Entities, an Interpretation of Accounting Research Bulletin No. 51 ("the Interpretation"). The Interpretation was originally effective for public companies at the beginning of fiscal periods beginning after June 15, 2003. In October 2003, the FASB agreed to defer the effective date of the Interpretation to the end of fiscal periods ending after December 15, 2003. In December 2003, the FASB further deferred the effective date of the Interpretation to the end of fiscal periods ending after March 15, 2004, for potential variable interest entities other than those commonly referred to as special-purpose entities. Since the Company has no entities commonly referred to as special-purpose entities, we will adopt the Interpretation as of March 31, 2004. The Company does not believe the adoption of the Interpretation will have a material impact on its results of operations or financial condition. (b) Use of Estimates The preparation of the consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported financial statement balances, as well as the disclosure of contingent assets and liabilities. Actual results could differ from those estimates. (c) Reclassifications Certain amounts in the Company's prior years' consolidated financial statements and related footnotes have been reclassified to conform with the 20022003 presentation. Such reclassification had no effect on the Company's net income or stockholders' equity. (d) Investments Held-to-maturity debt securities are carried at amortized cost, which is calculated using the scientific method, because management has the ability and intent to hold such securities until maturity. Available-for-sale debt and equity securities are carried at fair value. Limited partnerships are carried using the equity method, which approximates fair value. Net unrealized gains and losses on held-to-maturity debt securities are not reflected in accumulated other comprehensive income. Net unrealized gains and losses on available-for-sale debt and equity securities, net of deferred income tax effect, are included as a separate component of accumulated other comprehensive income. No material investments of the Company were non-income producing for the years ended December 31, 20022003 and 2001.2002. Realized gains and losses are determined on the basis of the cost of specific investments sold and are credited or charged to income. In the event that a decline in fair value of an investment is considered to be other than temporary, such investments are written down to their fair value at the date the impairment was determined and the amount of the write-down is included in realized losses. Realized losses from investment write-downs were $1.2 million for 2003, $7.1 million for 2002, and $1.4 million for 2001 and $1.0 million for 2000.2001. (e) Fair Values of Financial Instruments The following methods and assumptions were used by the Company in estimating its fair value disclosures for financial instruments: (1) Investment Securities: Fair values for held-to-maturity debt securities are based on quoted market prices where available, or from independent pricing services. The fair values of available-for-sale debt and equity securities, which also represent their carrying amounts, are based on quoted market prices. Other investments are carried at either cost or the equity method, which approximates fair value. (2) Indebtedness: The fair value of the convertible subordinated debentures and the 1.6155% Senior Convertible Notes due September 24, 2032, are based on quoted market prices. The fair values of the 8.77% Senior Notes due August 1, 2005, the 50 8.63% Senior Notes due May 4, 2007, and the 8.87% Senior Notes due May 4, 2010 were estimated using a cash flow analysis based upon the Company's current incremental borrowing rate for the remaining term of the loan. See Note 34 for a summary table of the fair value and related carrying amounts of financial instruments. (f) Allowance for Doubtful Accounts The Company estimates an allowance for doubtful accounts on its premiums, other trade receivables, and reinsurance recoverables. ThisThe allowance for premiums and other trade receivables is based on historical write-off percentages adjusted for the effects of current and anticipated trends. The allowance for reinsurance recoverables is based on the specific identification method. The allowance for premium receivables was $3.1 million at December 31, 2003 and $2.8 million at December 31, 2002 and $3.62002. The allowance for other trade receivables was $1.1 million at December 31, 2001. The allowance for trade receivables was2003 and $0.9 million at December 31, 2002 and $0.7 million at December 31, 2001.2002. The allowance for reinsurance recoverables was $2.3 million at December 31, 2003 and $1.5 million at December 31, 2002 and $0.7 million at December 31, 2001.2002. (g) Concentration of Credit Risk Financial instruments that could potentially subject the Company to concentration of credit risk include accounts receivable associated with our human resource administration outsourcing subsidiary, which acts as a co-employer with certain clients. As a co-employer, we contractually assume substantial employer rights, responsibilities and risks of our clients' employees, 43 who are considered co-employees. These accounts receivable, which are included in other trade receivables on the consolidated balance sheets, consist of service fees to be paid by our clients. Under the accrual method, earned but unpaid wages at the end of each period related to the Company's worksite employees are recognized as an accrued payroll liability as well as an account receivable during the period in which wages are earned by the worksite employee. Subsequent to the end of each period, such wages are paid and the related co-employer service fees are billed. Accrued co-employer payroll and related service fees were $15.5 million as of December 31, 2003 and $12.2 million as of December 31, 2002 and $15.4 million as of December 31, 2001.2002. Certain states limit a co-employer's liability for earned payroll to minimum wage. This would reduce the Company's potential liability for accrued co-employer payroll. In the event that a client does not pay their related payroll and service fees prior to the applicable payroll date, the Company has the right to cancel the co-employer contract or at its option, require letters of credit or other collateral. The Company has generally not required such collateral. As of December 31, 20022003 the maximum exposure to any one account for earned payroll is approximately $1.1$1.2 million. If the financial condition of a client were to deteriorate rapidly, resulting in nonpayment, the Company's accounts receivable balances could grow and the Company could be required to provide for allowances, which would decrease net income in the period that such determination was made. The Property and Casualty Insurance and HR outsourcing isbusinesses are also subject to geographic concentration. Approximately 32%39% of our net premiums written are for insurance policies written in New Jersey while 39% of our HR outsourcing co-employer client payroll is within the state of Florida. Other east coast states, including Connecticut, Delaware, Georgia, Maryland, New Jersey, Virginia,York, North Carolina, Pennsylvania, Rhode Island, South Carolina, Pennsylvania, New York,Virginia and Delaware,several midwestern states, including Illinois, Indiana, Iowa, Kentucky, Michigan, Minnesota, Missouri, Ohio and Wisconsin, account for substantially all of our other business. Consequently, changes to economic or regulatory conditions in these states could adversely affect the HR outsourcing operations.Company. (h) Reinsurance The Company records its ceded reinsurance transactions on a gross basis which results in reinsurance recoverables on losses and loss expenses and ceded unearned premiums (prepaid reinsurance premiums). The Company also discloses reinsurance amounts for ceded premiums written and earned and ceded losses and loss expenses incurred. See Note 45 for more information on reinsurance. (i) Real Estate, Furniture, Equipment and Software Development The value of real estate, furniture and equipment is stated at cost less accumulated depreciation. Provisions for depreciation are computed using the straight-line method over the estimated useful lives of the assets, which range from threetwo to forty years for financial statement purposes and the straight-line method and various accelerated methods for federal income tax purposes. The Company capitalizes the costs of computer software developed or obtained for internal use and amortizes the cost using the straight-line method over estimated useful lives of the systems being developed that range from three to ten years. (j) Deferred Policy Acquisition Costs Policy acquisition costs are directly related to the writing of an insurance policy and are deferred and amortized over the life of the policies in order to facilitate a matching of revenues and expenses. These costs include labor costs, commissions, premium taxes and assessments, boards, bureaus and dues, travel, and other underwriting expenses incurred in the acquisition of premium. The deferred policy acquisition costs are limited to the sum of unearned premiums and anticipated investment income less anticipated losses and loss expenses, policyholder dividends and other expenses for maintenance of policies in 51 force. The Company regularly conducts reviews for potential premium deficiencies. There were no premium deficiencies for any of the reported years as the sum of the anticipated losses and loss expenses, policyholder dividends and other expenses did not exceed the related unearned premium and anticipated investment income. Deferred policy acquisition costs amortized to expense were $324.6 million for 2003, $280.6 million for 2002, and $257.2 million for 2001 and $235.4 million for 2000.2001. The investment yields assumed for each reporting period, which are based upon the Company's actual average investment yield before-tax, as of the date of the calculation, were 5.0% for 2003, 5.2% for 2002, and 5.4% for 2002, 5.4% for 2001 and 5.8% for 2000.2001. (k) Goodwill Goodwill results from business acquisitions where the cost of assets acquired exceeds the fair value of those assets. The Company's goodwill balance by operating segment is as follows:
(in thousands) 2003 2002 2001 -------- --------------------------------------- -------- ------ Diversified insurance services goodwill $35,249 38,936$ 36,053 35,249 Insurance operations goodwill 7,559 7,559 --------------- ------ Total goodwill $42,808 46,495 =======$ 43,612 42,808 ======== ======
The decreaseincrease in goodwill in our Diversified Insurance Services segment of $0.8 million is the net effect of the sale of PDA Software Services, Inc. (PDA), $4.2 million, offset by thedue to contingent purchase price adjustments relating to our acquisition of Northeast Health Direct, LLC (NHD), $0.5 million. in 2002. See Notes 12 and 1(r)Note 2(r) for additional information regarding discontinued operations and acquisitions, respectively. 44 acquisitions. As of January 1, 2002 the Company adopted the Financial Accounting Standards Board (FASB)FASB Statement of Financial Accounting Standards No. 142, "Goodwill and Other Intangible Assets" (FAS 142). FAS 142 addresses the initial recognition and measurement of goodwill and other intangible assets. FAS 142 changeschanged the accounting for goodwill and intangible assets that have indefinite useful lives from an amortization approach to an impairment-only approach that requires those assets to be tested at least annually for impairment. The statement is applied to all goodwill and other intangible assets recognized in an entity's financial statements at that date. Impairment losses that arise due to the initial application of FAS 142 (resulting from an impairment test) are to be reported as a change in accounting principle. No such impairments were recorded during 2003 or 2002. Goodwill amortization expense, which is included in other expenses on the consolidated statements of income and mainly in the Diversified Insurance Services segment, was $3.3 million for 2001. This 2001 expense amount was calculated using the straight-line method amortized over the estimated useful lives of the assets acquired, which ranged between nine and $3.1 million for 2000.twenty years. The following table shows net income and earnings per share as if FAS 142 had been adopted during those periodsthe period presented:
(in thousands, except per share amounts) 2002 2001 2000 ---------- ----------- ---------------------------------------------- ---------- Income from continuing operations, as reported $ 42,138 26,318 26,686 Add back: Goodwill amortization, net of tax -- 2,178 2,155 ---------- ---------- ---------- Adjusted income from continuing operations 42,138 28,496 28,841 Loss from discontinued operations, net of tax (169) (625) (151) ---------- ---------- ---------- Adjusted net income $ 41,969 27,871 28,690 ========== ========== ========== Basic earnings per share: Income from continuing operations, as reported $ 1.67 1.07 1.07 Add back: Goodwill amortization, net of tax -- 0.09 0.09 ---------- ---------- ---------- Adjusted income from continuing operations 1.67 1.16 1.16 Loss from discontinued operations, net of tax (0.01) (0.02) -- ---------- ---------- ---------- Adjusted net income $ 1.66 1.14 1.16 ========== ========== ========== Diluted earnings per share: Income from continuing operations, as reported $ 1.57 1.00 1.01 Add back: Goodwill amortization, net of tax -- 0.08 0.08 ---------- ---------- ---------- Adjusted income from continuing operations 1.57 1.08 1.09 Loss from discontinued operations, net of tax (0.01) (0.02) -- ---------- ---------- ---------- Adjusted net income $ 1.56 1.06 1.09 ========== ========== ==========
(l) Reserves for Losses and Loss Expenses In accordance with industry practice, the Company maintains reserves for losses and loss expenses. These reserves are made up of both case reserves and reserves for claims incurred but not yet reported (IBNR). Case reserves result from a claim that has been reported to an insurance subsidiary and are estimated at the amount of ultimate payment. Additional IBNR reserves are established based on generally accepted actuarial techniques. Such techniques assume that past experience, adjusted for the effects of current developments and anticipated trends, are an appropriate basis for predicting future events. 52 The internal assumptions considered by the Company in the estimation of the IBNR amounts for both environmental and non-environmental reserves at the Company's reporting dates are based on: (i) an analysis of both paid and incurred loss and loss expense development trends; (ii) an analysis of both paid and incurred claim count development trends; (iii) the exposure estimates for reported claims; (iv) recent development on exposure estimates with respect to individual large claims and the aggregate of all claims; (v) the rate at which new environmental claims are being reported; and (vi) patterns of events observed by claims personnel or reported to them by defense counsel. External factors identified by the Company in the estimation of IBNR for both environmental and non-environmental IBNR reserves include: legislative enactments, judicial decisions, legal developments in the determination of liability and the imposition of damages, and trends in general economic conditions, including the effects of inflation. Adjustments to IBNR are made periodically to take into account changes in the volume of business written, claims frequency and severity, the mix of business, claims processing and other items as described that are expected by management to affect the Company's reserves for losses and loss expenses over time. By using both individual estimates of reported claims and generally accepted actuarial reserving techniques, the Company estimates the ultimate net liability for losses and loss expenses. While the ultimate actual liability may be higher or lower than reserves established, the Company believes the reserves to be adequate. Any changes in the liability estimate may be material to the results of operations in future periods. The Company does not discount to present value that portion of its loss reserves expected to be paid in future periods; however, the loss reserves include anticipated recoveries for salvage and subrogation claims. Such salvage and subrogation amounted to $43.6 million for 2003 and $40.5 million for 2002 and $37.6 million for 2001.2002. Reserves are reviewed for adequacy on a periodic basis. When reviewing reserves, the Company analyzes historical data and estimates the impact of various factors such as: (i) per claim information; (ii) Company and industry historical loss experience; (iii) legislative enactments, judicial decisions, legal developments in the imposition of damages, and changes in political 45 attitudes; and (iv) trends in general economic conditions, including the effects of inflation. This process assumes that past experience, adjusted for the effects of current developments and anticipated trends, is an appropriate basis for predicting future events. There is no precise method, however, for subsequently evaluating the impact of any specific factor on the adequacy of reserves because the eventual deficiency or redundancy is affected by many factors. Based upon such reviews, the Company believes that the estimated reserves for losses and loss expenses are adequate to cover the ultimate cost of claims. The changes in these estimates, resulting from the continuous review process and the differences between estimates and ultimate payments, are reflected in the consolidated statements of income for the period in which such estimates are changed. (m) Premium Revenue Net premiums written include direct writings plus reinsurance assumed and estimates of premiums earned but unbilled on the workers' compensation and general liability lines of insurance, less reinsurance ceded. Premiums written are recognized as revenue over the period that coverage is provided using the semi-monthly pro rata method. Unearned premiums and prepaid reinsurance premiums represent that portion of premiums written that are applicable to the unexpired terms of policies in force. (n) Stock-Based Compensation The FASB Statement of Financial Accounting Standards No. 123, "Accounting for Stock-Based Compensation" (FAS 123) establishes financial accounting and reporting standards for stock-based compensation plans. As permitted by FAS 123, the Company uses the accounting method prescribed by Accounting Principles Board Opinion No. 25 "Accounting for Stock Issued to Employees" (APB 25) to account for its stock-based compensation plans. Companies using APB 25 are required to make pro forma footnote disclosures of net income and earnings per share as if the fair value method of accounting, as defined in FAS 123, had been applied. See Note 1516 for more information. As of December 31, 2002 the Company adopted the FASB Statement of Financial Accounting Standards No. 148, "Accounting for Stock-Based Compensation - Transition and Disclosure" (FAS 148). FAS 148 amends FAS 123 to provide alternative methods of transition to FAS 123's fair value method of accounting for stock-based compensation. FAS 148 also amends the disclosure provisions of FAS 123 to require disclosure in the Summary of Significant Accounting Policies footnote the effects of an entity's accounting policy with respect to stock-based employee compensation on reported net income and earnings per share. 53 The Company has adopted the pro forma footnote disclosure-only provisions of FAS 123. Based on the fair value method consistent with the provisions of FAS 123, the Company's net income and earnings per share would have been reduced to the following pro forma amounts indicated below:
(in thousands, except per share amounts) 2003 2002 2001 2000- ------------------------------------------------------------------------- ---------- ---------- ---------- Net income, as reported $ 66,344 41,969 25,693 26,535 Add: Stock-based employee compensation reported in net income, net of related tax effect 3,311 2,502 1,955 2,498 Deduct: Total stock-based employee compensation expense determined under fair value-based method for all awards, net of related tax effects (3,841) (3,705) (3,693) (3,094) ---------- ---------- ---------------- ------ Pro forma net income $ 65,814 40,766 23,955 25,939 ========== ========== ================ ====== Net income per share: Basic - as reported $ 2.54 1.66 1.05 1.07 Basic - pro forma 2.52 1.61 0.97 1.04 Diluted - as reported 2.40 1.56 0.98 1.01 Diluted - pro forma 2.38 1.52 0.91 0.99
(o) Dividends to Policyholders The Company establishes reserves for dividends to policyholders on certain workers' compensation policies. These dividends are based on the policyholders' loss experience. The dividend reserves are established based on past experience, adjusted for the effects of current developments and anticipated trends. The expense for these dividends is recognized over a period that begins at policy inception and ends with the payment of the dividend. The expense recognized for these dividends was $5.1 million in 2003, $5.8 million in 2002, and $8.3 million in 2001, and $7.7 million in 2000.2001. The Company issues no policies that entitle the policyholder to participate in the earnings or surplus of the Insurance Subsidiaries. (p) Federal Income Tax The Company uses the asset and liability method of accounting for income taxes. Deferred federal income taxes arise from the recognition of temporary differences between financial statement carrying amounts and the tax basis of the Company's assets and liabilities, as well as tax on net unrealized gains or losses on available-for-sale securities. A valuation allowance is 46 established when it is more likely than not that some portion of the deferred tax asset will not be realized. The effect of a change in tax rates is recognized in the period of enactment. (q) Statement of Cash Flows Short-term investments are comprised of highly liquid investments that are readily convertible into known amounts of cash. Such investments have maturities of 90 days or less from the date of purchase. The Company's cash paid during the year for interest and federal income taxes and non-cash financing activities were as follows:
(in thousands) 2003 2002 2001 2000 ------- ------ ------- ----------------------------------------------------------------------------- Cash paid during the year for: Interest $13,724$ 17,501 13,724 14,236 12,536 Federal income tax 11,621 10,012 -- 304- Non-cash financing activity: Conversion of convertible subordinated debentures 147 2,459 58 2,309 Unearned stock compensation 7,065 4,480 3,845 3,156
(r) Acquisitions During 2002, the Company completed the acquisition of NHD, a 16,000-location network that operates in Connecticut and certain regions within the states of Massachusetts, Vermont, and New Hampshire. Consumer Health Network Plus, LLC (CHN), which is included in our Diversified Insurance Services segment, acquired NHD for $3.2$4.0 million, including certain acquisition and financial performance related costs, during 2002.as well as additional consideration of $0.8 million that was paid in 2003. CHN may be further required to pay additional consideration of approximately $1.0$0.3 million over the next two yearsin 2004 based on certain criteria related to future financial performance. In connection with the acquisition, the Company recorded intangible assets of $1.7 million for network physician contracts and $0.7 million for existing client contracts. The network physician contracts have 54 an indefinite life and will be reviewed annually for potential impairment. The client contracts are being amortized over their useful lives, 3 years, with $0.2 million amortized to expense in both 2003 and in 2002. These amounts are included in other assets on the consolidated balance sheets. Separate pro forma information of this acquisition has not been presented, as management has determined that such information is not material. NOTE 23 INVESTMENTS (a) The components of net investment income earned are as follows:
(in thousands) 2003 2002 2001 2000 --------- -------- --------- ------------------------------------------------------------------------------------------------------------------------ Debt securities $ 105,719 98,661 91,140 88,559 Equity securities 5,707 3,820 3,495 4,979 Short-term investments 292 620 1,996 2,773 Other investments 4,614 1,403 1,880 4,750 --------- -------- ------------------ ------- ------ 116,332 104,504 98,511 101,061 Investment expenses (1,584) (1,437) (1,744) (1,566) --------- -------- ------------------ ------- ------ Net investment income earned $ 114,748 103,067 96,767 99,495 ========= ======== ================== ======= ======
(b) Net unrealized gains on held-to-maturity debt securities are as follows:
(in thousands) 2003 2002 2001 2000 --------- -------- --------- -------------------------------------------------------------------------------------------------------------------------- Net unrealized gains $ 3,157 5,467 7,101 5,880 ========= ======== ================== ====== ===== Increase (decrease) in net unrealized gains $ (2,310) (1,634) 1,221 5,660 ========= ======== ================== ====== =====
47 (c) Net unrealized gains (losses) on available-for-sale securities are as follows:
(in thousands) 2003 2002 2001 2000 --------- -------- --------- -------------------------------------------------------------------------------------------------------------------------- Debt securities $ 95,429 100,714 34,309 18,060 Equity securities 132,959 76,877 116,517 134,748 --------- -------- ------------------ ------- ------- Total net unrealized gains 228,388 177,591 150,826 152,808 Deferred income tax expense (79,936) (62,157) (52,789) (53,483) --------- -------- ------------------ ------- ------- Net unrealized gains, net of deferred income tax $ 148,452 115,434 98,037 99,325 ========= ======== ================== ======= ====== Increase (decrease) in net unrealized gains, net of deferred income tax expense $ 33,018 17,397 (1,288) 22,631 ========= ======== ================== ======= ======
(d) The amortized cost, estimated fair values and unrealized gains (losses) of held-to-maturity debt securities at December 31, 20022003 and 2001,2002, respectively, are as follows:
(in thousands) Amortized Cost Unrealized Gains Unrealized Losses Fair Value (in thousands) 2003 2002 20012003 2002 20012003 2002 20012003 2002 2001 ---------- ----------------- -------- -------- ------- -------- -------- -------- ------- ---------- U.S. government and government agencies $ - 2,102 - 10 - - - 2,112 Obligations of states and political subdivisions 72,128 103,215 3,152 5,385 - (17) 75,280 108,583 Mortgage-backed securities 193 4,001 5 89 - - 198 4,090 -------- -------- -------- ------- -------- -------- -------- ------- Total held-to-maturity debt securities $ 72,321 109,318 3,157 5,484 - (17) 75,478 114,785 ======== ======== ======== ======= ======== ======== ======== =======
55 (e) The cost/amortized cost, estimated fair values and unrealized gains (losses) of available-for-sale securities at December 31, 2003 and 2002, respectively, are as follows:
Cost/Amortized Cost Unrealized Gains Unrealized Losses Fair Value (in thousands) 2003 2002 2003 2002 2003 2002 2003 2002 --------- --------- --------- --------- --------- --------- --------- --------- U.S. government and government agencies $ 2,102 2,120 10 73 -- -- 2,112 2,193157,797 203,540 11,559 14,408 (130) (374) 169,226 217,574 Obligations of states and political subdivisions 103,215 164,029 5,385 6,793 (17) (50) 108,583 170,772772,430 435,188 25,741 25,292 (2,041) (349) 796,130 460,131 Corporate securities 436,180 507,275 35,493 37,555 (581) (5,357) 471,092 539,473 Asset-backed securities 24,460 21,857 717 700 - (15) 25,177 22,542 Mortgage-backed securities 4,001 9,304 89 285 -- -- 4,090 9,589 ---------- --------- ------- -------- -------523,768 503,487 25,624 29,401 (953) (547) 548,439 532,341 ---------- --------- --------- Total held-to-maturity--------- --------- --------- --------- --------- Available-for-sale debt securities $ 109,318 175,453 5,484 7,151 (17) (50) 114,785 182,5541,914,635 1,671,347 99,134 107,356 (3,705) (6,642) 2,010,064 1,772,061 Available-for-sale equity securities 163,602 120,036 133,286 84,776 (327) (7,899) 296,561 196,913 ---------- --------- --------- --------- --------- --------- --------- --------- Total available-for- sale securities $2,078,237 1,791,383 232,420 192,132 (4,032) (14,541) 2,306,625 1,968,974 ========== ========= ======= ======== ======= =================== ========= ========= ========= ========= =========
(e)(f) The cost/amortized cost, estimated fair values andfollowing table summarizes, for all securities in an unrealized gains (losses) of available-for-sale securitiesloss position at December 31, 20022003, the aggregate fair value and 2001, respectively, are as follows:gross pre-tax unrealized loss recorded in our accumulated other comprehensive income, by asset class and by length of time those securities have been in an unrealized loss position:
Less than 12 months 12 months or longer Total Fair Unrealized Fair Unrealized Fair Unrealized (in thousands) Cost/Amortized Cost Unrealized Gains UnrealizedValue Losses Fair Value 2002 2001 2002 2001 2002 2001 2002 2001Losses Value Losses - ------------------------------------------------ -------- ---------- --------- ------- -------- ------- ---------- --------- ----------------- ---------- U.S. government and government agencies $ 203,540 124,046 14,408 4,509 (374) (996) 217,574 127,5599,070 130 - - 9,070 130 Obligations of states and political subdivisions 435,188 489,241 25,292 17,454 (349) (1,072) 460,131 505,62388,864 2,041 - - 88,864 2,041 Corporate securities 507,275 576,626 37,555 19,169 (5,357) (8,908) 539,473 586,887 Asset-backed securities 21,857 6,827 700 20 (15) (313) 22,542 6,53436,292 542 5,454 39 41,746 581 Mortgage-backed securities 503,487 138,916 29,401 4,497 (547) (51) 532,341 143,362 ---------- --------- -------66,310 953 - - 66,310 953 -------- ------- ---------- --------- --------- Available-for-sale-------- -------- -------- -------- -------- Total debt securities 1,671,347 1,335,656 107,356 45,649 (6,642) (11,340) 1,772,061 1,369,965 Available-for-sale equity200,536 3,666 5,454 39 205,990 3,705 Equity securities 120,036 117,186 84,776 117,801 (7,899) (1,284) 196,913 233,703 ---------- --------- -------1,542 - 17,378 327 18,920 327 -------- ------- ---------- --------- ----------------- -------- -------- -------- -------- Total available-for- sale securities $1,791,383 1,452,842 192,132 163,450 (14,541) (12,624) 1,968,974 1,603,668 ========== ========= =======in a temporary unrealized loss position $202,078 3,666 22,832 366 224,910 4,032 ======== ======= ========== ========= ================= ======== ======== ======== ========
(f)At December 31, 2003, the Company had 49 debt securities, with a fair value of $206.0 million in an unrealized loss position of $3.7 million. The decline in 47 of these securities is attributable to changes in the interest rate environment. These securities have a fair value of $199.2 million and unrealized losses of $3.5 million. Issuer specific concerns account for declines in the remaining two debt securities, with a fair value of $6.8 million and unrealized losses of $0.2 million. The Company believes these declines to be temporary. At December 31, 2003, the Company had three equity securities with a fair value of $18.9 million in an unrealized loss position of $0.3 million. All of these securities had fair values no less than 98% of cost, and the Company believes these declines to be temporary. (g) Realized gains (losses) are as follows:
(in thousands) 2003 2002 2001 2000 -------- ------- -------- ---------------------------------------------------------------------------------- Held-to-maturity debt securities Gains $ 30 248 74 8Losses (9) - - Available-for-sale debt securities Gains 8,569 8,846 2,727 197 Losses (3,790) (13,494) (2,098) (2,340) Available-for-sale equity securities Gains 8,490 7,694 12,231 11,039 Losses --(448) - (6,118) (4,713) -------- ------- --------------- -------- Total net realized gains 12,842 3,294 6,816 Income tax expense 4,495 1,153 2,386 -------- -------- -------- Net realized gains, net of income tax $ 3,294 6,816 4,1918,347 2,141 4,430 ======== ======= =============== ========
4856 Proceeds from the sale of available-for-sale securities were $239.4 million during 2003, $240.3 million during 2002, and $101.6 million during 2001, and $64.1 million during 2000. (g)2001. (h) The amortized cost and estimated fair value of debt securities at December 31, 2002,2003, by contractual maturity are shown below. Mortgage-backed securities are included in the maturity tables using the estimated average life of each security. Expected maturities may differ from contractual maturities because issuers may have the right to call or prepay obligations with or without call or prepayment penalties. Listed below are held-to-maturity debt securities:
Amortized Fair (in thousands) Cost Value ---------- ---------- -------------------------------------------------------------- Due in one year or less $ 31,600 32,17141,657 43,174 Due after one year through five years 72,635 77,07629,898 31,381 Due after five years through ten years 4,319 4,617564 614 Due after ten years through fifteen years 764 921 ----------202 309 ----------- --------- Total held-to-maturity debt securities $ 109,318 114,785 ==========72,321 75,478 =========== =========
Listed below are available-for-sale debt securities:
Amortized Fair (in thousands) Cost Value ---------- ---------- -------------------------------------------------------------- Due in one year or less $ 179,204 183,594181,421 187,134 Due after one year through five years 587,914 624,062642,550 674,198 Due after five years through ten years 756,217 808,235979,485 1,031,508 Due after ten years through fifteen years 138,012 146,356 Due after fifteen years 10,000 9,814 ----------111,179 117,224 ----------- --------- Total available-for-sale debt securities $1,671,347 1,772,061 ==========$ 1,914,635 2,010,064 =========== =========
(h)(i) Certain investments were on deposit with various state regulatory agencies to comply with insurance laws with carrying values of $26.1$29.5 million as of December 31, 20022003 and $18.4$26.1 million at December 31, 2001. (i)2002. (j) The Company is not exposed to significant concentrations of credit risk within its investment portfolio. (j)(k) Included in other investments is $23.5$35.6 million of investments in limited partnerships in 20022003 and $14.7$23.5 million in 2001.2002. These investments are purchased and sold through an investment advisor and are carried at the equity method, which approximates fair value. Any change in fair value of these investments is recognized in net investment income earned in the period of change. At December 31, 20022003 the Company has additional investment commitments of up to $16.4$32.4 million. There is no certainty that any additional investment will be required. 49 (k)(l) The components of comprehensive income, both gross and net of tax, for 2003, 2002 2001 and 20002001 are as follows:
2003 (in thousands) Gross Tax Net - ------------------------------------------------------------------------------- Income $ 87,980 21,636 66,344 ---------- ---------- ---------- Components of other comprehensive income: Unrealized holding gains during the period 65,071 22,775 42,296 Reclassification adjustment (14,274) (4,996) (9,278) ---------- ---------- ---------- Other comprehensive income 50,797 17,779 33,018 ---------- ---------- ---------- Comprehensive income $ 138,777 39,415 99,362 ========== ========== ==========
57
2002 (in thousands) Gross Tax Net -------- ------- -------- ------------------------------------------------------------------------------- Income $ 52,651 10,682 41,969 -------- ------- ----------------- ---------- ---------- Components of other comprehensive income:loss: Unrealized holding gains during the period 28,107 9,838 18,269 Reclassification adjustment (1,342) (470) (872) -------- ------- ----------------- ---------- ---------- Other comprehensive income 26,765 9,368 17,397 -------- ------- ----------------- ---------- ---------- Comprehensive income $ 79,416 20,050 59,366 ======== ======= ================= ========== ==========
2001 (in thousands) Gross Tax Net -------- ------- -------- ------------------------------------------------------------------------------- Income $ 22,839 (2,854) 25,693 -------- ------- ----------------- ---------- ---------- Components of other comprehensive loss:income: Unrealized holding gains during the period 3,229 1,130 2,099 Reclassification adjustment (5,211) (1,824) (3,387) -------- ------- ----------------- ---------- ---------- Other comprehensive loss (1,982) (694) (1,288) -------- ------- ----------------- ---------- ---------- Comprehensive income $ 20,857 (3,548) 24,405 ======== ======= ================= ========== ==========
2000 (in thousands) Gross Tax Net -------- ------- ------- Income $ 24,544 (1,991) 26,535 -------- ------- ------- Components of other comprehensive income: Unrealized holding gains during the period 39,249 13,737 25,512 Reclassification adjustment (4,432) (1,551) (2,881) -------- ------- ------- Other comprehensive income 34,817 12,186 22,631 -------- ------- ------- Comprehensive income $ 59,361 10,195 49,166 ======== ======= =======
50 NOTE 34 FAIR VALUES OF FINANCIAL INSTRUMENTS The following table presents the carrying amounts and estimated fair values of the Company's financial instruments as of December 31, 20022003 and 2001:2002:
2003 2002 2001 -------------------------- ----------------------------------------------- --------------------- CARRYING FAIR Carrying Fair (in thousands) AMOUNT VALUE Amount Value - ----------------------------------- ---------- --------- --------- --------- FINANCIAL ASSETS Debt securities: Held-to-maturity $ 72,321 75,478 109,318 114,785 175,453 182,554 Available-for-sale 2,010,064 2,010,064 1,772,061 1,772,061 1,369,965 1,369,965 Equity securities 296,561 296,561 196,913 196,913 233,703 233,703 Other investments 58,698 58,698 48,259 48,259 34,188 34,188 FINANCIAL LIABILITIES Notes payable: 8.77% Senior Notes 36,000 38,037 54,000 58,059 54,000 57,698 7.84% Senior Notes -- -- 7,143 7,405 8.63% Senior Notes Series A 24,000 25,476 30,000 32,185 30,000 31,380 8.87% Senior Notes Series B 61,500 66,52565,837 61,500 63,84866,525 ---------- --------- --------- --------- Total notes payable 121,500 129,350 145,500 156,769 152,643 160,331 Senior convertible notes 115,937 144,113 115,937 128,863 -- -- Convertible subordinated debentures 1,184 5,408 1,331 4,737 3,790 11,607
The Company's carrying amounts shown in the table are included in the consolidated balance sheets. The convertible subordinated debentures are included in "other liabilities" on the consolidated balance sheets. See Note 1 (e)2(e) for the methods and assumptions used by the Company in estimating the fair values of its financial instruments. NOTE 45 REINSURANCE In the ordinary course of business, the Insurance Subsidiaries assume and cede premiums with other reinsurance and insurance companies and various pools and associations of which they are members. A large portion of the reinsurance is effected under reinsurance contracts known as treaties and, in some instances, by negotiation on each individual risk. The Insurance Subsidiaries have in place excess of loss and catastrophe reinsurance treaties whichthat protect against losses over 58 stipulated amounts arising from any one occurrence or event and quota share reinsurance treaties where the Company and the reinsurer share the amount of premium and covered losses based on a stated percentage. The reinsurance arrangements enable greater diversification of business and can serve to limit the maximum net loss on catastrophes and large and unusually hazardous risks. The Insurance Subsidiaries are contingently liable to the extent that any reinsurer becomes unable to meet its contractual obligations. The Company reviews the financial condition of its existing reinsurers for any potential write-offs of uncollectible amounts as well as suitability to remain on the reinsurance program. The Company had prepaid reinsurance premiums and net reinsurance recoverables with American Re-Insurance Company (American Re) (rated "A+ Superior" by A.M. Best Company, Inc.) that amounted to $53.6 million at December 31, 2003 and $62.0 million at December 31, 2002, and $71.0 million at December 31, 2001, and a state insurance fund for $71.3 million in 2003 and $64.9 million in 2002 and $76.5the federal government's National Flood Insurance Program for $52.2 million in 2001.2003 and $33.0 million in 2002. The Company has a $39.6$38.7 million trust fund agreement with American Re that secures a portion of their recoverable amounts. Under the Company's reinsurance arrangements, which are all prospective in nature, reinsurance premiums ceded are recorded as prepaid reinsurance and amortized over the remaining contract period in proportion to the reinsurance protection provided, or recorded periodically, as per terms of the contract, in a direct relationship to the direct premium recording. 51 RecoveriesReinsurance recoveries are recognized as direct losses are recorded.incurred.
(in thousands) 2003 2002 2001 2000 ----------- ---------- --------- ----------------------------------------------------------------------------------- Premiums written: Direct $ 1,161,536 1,012,735 924,431$1,336,150 1,157,450 1,009,120 Assumed 25,274 21,789 14,19232,654 24,922 21,560 Ceded (133,323) (109,104) (95,019) -----------(149,645) (128,885) (105,260) ---------- ------------------ ---------- Net $$1,219,159 1,053,487 925,420 843,604 ----------- ---------- ------------------ ---------- Premiums earned: Direct $ 1,092,672 964,762 901,189$1,247,653 1,088,586 961,146 Assumed 22,711 20,555 14,52928,386 22,359 20,327 Ceded (127,115) (102,269) (94,453) -----------(142,969) (122,677) (98,425) ---------- ------------------ ---------- Net $$1,133,070 988,268 883,048 821,265 ----------- ---------- ------------------ ---------- Losses and loss expenses incurred: Direct $ 732,944 706,785 652,860869,291 732,888 706,270 Assumed 26,105 21,055 22,255 11,007 Ceded (39,419) (73,156) (49,801) -----------(96,766) (39,363) (72,641) ---------- ------------------ ---------- Net $ 798,630 714,580 655,884 614,066 ----------- ---------- ------------------ ----------
Flood business which we cede 100% to the federal government's National Flood Insurance Program, is included in the above amounts as follows:
(in thousands) 2003 2002 2001 2000 -------- ------- -------- --------------------------------------------------------------------------------------- Ceded premiums written $(53,266)$ (65,762) (53,266) (42,433) (35,085) Ceded premiums earned (59,192) (48,012) (37,191) (34,472) Ceded losses and loss expenses incurred (4,865) (11,930) (7,712)(44,764) (4,527) (11,416)
Assumed written and earned premium increased primarily due to an increase in mandatory pool assumptions. In addition to our flood business, ceded premiums written and earned premium increased approximately $13.0 million in 20022003 compared with 2001,2002 due to increased direct premiumspremium written and reinsurance rates.$4.3 million from our Terrorism treaty placed on February 1, 2003. Direct losses and loss expenses incurred increased in 2003 compared with 2002 primarily due to i) $40.2 million increase in flood losses which are 100% ceded to the federal government's National Flood Insurance Program; ii) $21.4 million increase in losses from catastrophes; and iii) an increase in exposure attributable to premium growth. Ceded losses and loss expenses incurred decreased in 2002 compared with 2001, beyondfrom our flood business includedincreased in 2003 compared with 2002 due to $34.8 million of losses incurred from Hurricane Isabel. In addition to the above table,increase in flood business, ceded losses and loss expenses incurred increased in 2003 compared with 2002 primarily due to: i) a decreasean increase in losses ceded to a state insurance fund of $ 9.1 million,$13.2 million; ii) a decreasean increase in casualty losses of $7.8 million$6.7 million; and iii) a decreasean increase in New Jersey homeowners property losses of $11.2$3.7 million. 59 NOTE 56 RESERVES FOR LOSSES AND LOSS EXPENSES The table below provides a roll-forward of reserves for losses and loss expenses for beginning and ending reserve balances:
(in thousands) 2003 2002 2001 2000 ---------- --------- ----------- -------------------------------------------------------------------------------------------------------------------------- Gross reserves for losses and loss expenses at beginning of year $1,298,338$1,403,425 1,298,338 1,272,656 1,273,808 Less reinsurance recoverable on unpaid loss and loss expenses at beginning of year 160,374 166,511 160,869 192,044 ---------- ------------------- ---------- Net reserves for losses and loss expenses at beginning of year 1,243,051 1,131,827 1,111,787 1,081,764 ---------- ------------------- ---------- Incurred losses and loss expenses for claims occurring in the: Current year 783,580 694,744 642,173 615,095 Prior years 15,050 19,836 13,711 (1,029) ---------- ------------------- ---------- Total incurred losses and loss expenses 798,630 714,580 655,884 614,066 ---------- ------------------- ---------- Paid losses and loss expenses occurring in the: Current year 254,463 226,286 236,620 235,879 Prior years 384,016 377,070 399,224 348,164 ---------- ------------------- ---------- Total paid losses and loss expenses 638,479 603,356 635,844 584,043 ---------- ------------------- ---------- Net reserves for losses and loss expenses at end of year 1,403,202 1,243,051 1,131,827 1,111,787 Reinsurance recoverable on unpaid loss and loss expenses at end of year 184,611 160,374 166,511 160,869 ---------- ------------------- ---------- Gross reserves for losses and loss expenses at end of year $1,403,425$1,587,813 1,403,425 1,298,338 1,272,656 ========== =================== ==========
52 Incurred loss and loss expense development related to prior years was $15.0 million in 2003, $19.8 million in 2002 and $13.7 million in 2001, and ($1.0) million in 2000, while net loss and loss expense reserves increased by $160.1 million in 2003 and $111.2 million in 2002 and by $20.0 million in 2001.2002. These changes were the result of normal reserve development inherent in the uncertainty in establishing reserves for losses and loss expenses, anticipated loss trends, growth in business, as well as increased reinsurance retentions. During 2002, the only2003, our General Liability line of business, thatspecifically Products/Completed Operations business, demonstrated significant prior year development was the Other Liability line of business. In this line,development. The estimates for prior year losses increased by $21.1$17.9 million, primarilywith $14.0 million in accident years 19982000 and 1999.prior. The OtherGeneral Liability line of business is inherently volatile which makes it more difficult to reserve. In addition, changes in our claims operation including senior management changes and the development of a field claims model over the past fourfive years have impacted claim settlement patterns and average case reserves. During 2003 and 2002, these changes were minimal relative to the previous three years. This, combined with higher than expected loss emergence in 20022003 for past accident years, has led us to recognize anand increase in our estimates for these older periods. As additional information is collected in the loss settlement process, reserves are adjusted accordingly. These adjustments are reflected in the consolidated statements of income in the period in which such adjustments are recognized. These adjustmentschanges could have a material impact on the results of operations of future periods when the adjustments are made. NOTE 67 INDEBTEDNESS (a) Senior Convertible Notes In 2002, the Company issued $305 million aggregate principal amount of 1.6155% senior convertible notes (Convertible Notes), due September 24, 2032, at a discount of 61.988% resulting in an effective yield of 4.25%. The Company recorded gross proceeds of $116.0 million along with $3.2 million of deferred charges, which are amortized over the life of the note, in connection with debt issuance costs. Net proceeds of approximately $72.0 million of the net proceeds have beenwere used to fund an irrevocable trust to provide for certain payment obligations in respect of the Company's outstanding debt obligations. The Company paid as a capital contribution $40.0 million to the Company's insurance operating subsidiaries. Interest on the Convertible Notes is payable semi-annually at a rate of 1.6155% beginning March 24, 2003 until September 24, 2009, to holders of record at the close of business on the preceding March 9 or September 9, respectively. After that date, cash interest will not be paid on the Convertible Notes prior to maturity unless contingent cash interest becomes payable. Contingent cash interest becomes payable if the average market price of a Convertible Note for the applicable five trading day period equals 120% or more of the sum of the Convertible Note's issue price, accrued original issue discount and accrued cash interest, if any, for a Convertible Note to the day immediately preceding the relevant six-month period. The contingent cash interest payable per Convertible Note in respect of any quarterly period within any six-month period will equal the greater of (a) any regular cash dividends per share paid by the Company on our common stock during that quarterly period multiplied by the then applicable 60 conversion rate or (b) $0.15 multiplied by 12.9783. The Convertible Notes will be convertible at the option of the holders, if the conditions for conversion are satisfied, into shares of the Company's common stock at a conversion price of $29.29. These notes have a contingent conversion feature that allows conversion of the notes when the stock price has maintained a 20% premium to the conversion price of $29.29, or $35.15, for 20 of 30 consecutive trading days ending on the last trading day of a calendar quarter. Then, on any business day in the following calendar quarter, the holders may surrender notes for conversion into shares of common stock, or cash at the Company's option. If all the Convertible Notes were converted, the Company would be required to issue 3.9 million shares of common stock. The 20% premium trigger is in effect until and including September 30, 2009 and declines approximately 0.11% per calendar quarter thereafter to 10% on the last day of the quarter ending June 30, 2032. Holders may also surrender Convertible Notes for conversion only during any period in which the credit rating assigned to the Convertible Notes is Ba2 or lower by Moody's Investors Service, Inc. (Moody's) or BB+ or lower by Standard and Poor's Credit Market Services (S&P), the Convertible Notes are no longer rated by either Moody's or S&P, or the credit rating assigned to the Convertible Notes has been suspended or withdrawn by either Moody's or S&P. The Convertible Notes will cease to be convertible pursuant to this credit rating criteria during any period or periods in which all of the credit ratings are increased above such levels. The Convertible Notes are redeemable by the Company in whole or in part, at any time on or after September 24, 2007, at a price equal to the sum of the issue price, plus the call premium, if any, plus accrued original issue discount and accrued and unpaid cash interest, if any, or such Convertible Notes to the applicable redemption date. The holders of the Convertible Notes may require the Company to purchase all or a portion of their Convertible Notes on either September 24, 2009, 2012, 2017, 2022, or 2027 at stated prices plus accrued cash interest, if any, to the purchase date. The Company may pay the purchase price in cash or shares of Company common stock or in a combination of cash and shares of Company common stock. The Company has various covenants under the Indenture dated September 24, 2002, which include, but are not limited to, timely payment of securities, timely filing of Securities and Exchange Commission and other reports, and compliance with securities laws upon purchase of securities. (b) Notes Payable (1) On May 4, 2000, the Company entered into a $30.0 million and a $61.5 million note purchase agreement with various lenders covering the 8.63% and 8.87% Senior Notes, respectively. For the 8.63% Senior Notes, the Company is required to pay $6.0 million principal amount in each year commencingCommencing on May 4, 2003, and ending on May 4, 2007, inclusive,the Company paid $6.0 million in principal, together with accrued interest thereon.thereon for the 8.63% Senior Notes. This $6.0 million principal payment is required annually through May 4, 2007. The unpaid principal amount of these Senior Notes accrues interest and is payable semiannually on May 4 and November 4 of each year, until the principal is paid in full. 53 For the 8.87% Senior Notes, the Company is required to pay $12.3 million principal amount in each year commencing on May 4, 2006 and ending on May 4, 2010, inclusive, together with accrued interest thereon. The unpaid principal amount of these Senior Notes accrues interest and is payable semiannually on May 4 and November 4 of each year, until the principal is paid in full. (2) On August 12, 1994, the Company entered into a $54.0 million note purchase agreement with various lenders covering the 8.77% Senior Notes. The Company is required to pay $18.0 million principal amount in each year commencingCommencing on August 1, 2003, and ending on August 1, 2005, inclusive,the Company paid $18.0 million in principal, together with accrued interest thereon.thereon for the 8.63% Senior Notes. This $18.0 million principal payment is required annually through August 1, 2005. The unpaid principal amount of the 8.77% Senior Notes accrues interest and is payable semiannually on February 1 and August 1 of each year, until the principal is paid in full. (3) On November 24, 1992, the Company entered into a $50.0 million note purchase agreement with various lenders covering the 7.84% Senior Notes. The Company made its final required principal payment of $7.1 million on November 15, 2002 together with accrued interest thereon. Each note purchase agreement contains restrictive business covenants that are reviewed quarterly. They include, but are not limited to, a limitation on indebtedness, restricted ability to declare dividends and net worth maintenance. At December 31, 20022003, the amount available for dividends to stockholders under said restrictions was $176.4$226.4 million for the 1994 Senior Notes and $138.6$188.7 million for the 2000 Senior Notes. (c) Convertible Subordinated Debentures The Debentures were issued under an Indenture dated December 29, 1982, ("Indenture") in the principal amount of $25.0 million, bearing interest at a rate of 8.75% per annum, which is payable on the unpaid principal semiannually on January 1 and July 1 in each year to holders of record at the close of business on the preceding December 15 and June 15, respectively. The Debentures are convertible into common stock at an effective conversion price of $7.08 per share. The principal amount of the Debentures, $1.2 million at 2003 and $1.3 million at 2002, and $3.8 million at 2001, including any accrued interest, is due on January 1, 2008 and is included in other liabilities on the consolidated balance sheets. The Indenture requires the Company to retire, through the operation of a mandatory sinking fund, 5% of the original $25.0 million aggregate principal amount of the debentures on, or before December 31 of each of the years from 1993, to and including, 2006. Voluntary conversions have satisfied this obligation in its entirety. 61 (d) Short-Term Debt The Company has revolving lines of credit with State Street Corporation, $25.0$20.0 million, and Wachovia Bank, (formerly First Union National Bank), $25.0 million, totaling $50.0$45.0 million at December 31, 2003. The lines of credit in 2002 were $25.0 million for State Street Corporation, and 2001.$25.0 million for Wachovia Bank, totaling $50.0 million. At December 31, 20022003 and 2001,2002, there were no balances outstanding. Interest is determined on a LIBOR, prime rate or money market rate basis at the Company's option. The weighted average interest rate on these borrowings was 5.3%1.67% in 2001.2003. No borrowings were made during 2002. NOTE 78 STOCKHOLDERS' EQUITY UnderOn November 4, 2003, the Board of Directors authorized a 2.5 million share common stock repurchase program scheduled to expire on November 30, 2005. This program replaces the Company's previous common stock repurchase program authorized by the Board of Directors on July 29, 1996 and extended on July 28, 1998, May 7, 1999, November 2, 1999, February 3, 2000, May 31, 2001 and May 31, 2002, which allowed the Company canto repurchase up to 8,000,0008.0 million shares. The Company acquired 11,000No shares for $0.2 million in 2002, 0.3 million shares for $7.5 million in 2001 and 2.1 million shares for $36.5 million in 2000. The total amount of stockwere repurchased under thisthe current program since July 29, 1996 through December 31, 2002 isand 7.3 million shares at a total cost of $140.5 million.million were repurchased under the expired program. The Company acquired no shares in 2003, 11,000 shares for $0.2 million in 2002, and 0.3 million shares for $7.5 million in 2001. The Company maintains a dividend reinvestment plan, underplan. On November 18, 2003, the Company registered with the Securities and Exchange Commission 1,012,873 shares of which 60,59812,873 were previously registered unissued shares of the dividend reinvestment plan. At December 31, 2003, 998,830 shares of common stock arewere available for issuance. Shares purchased under this plan are issued at fair value. As of December 31, 2002,2003, the Company had an additional 6.45.7 million shares reserved for various stock compensation plans, retirement plans and debt offerings. Shares repurchased in conjunction with restricted stock vestings and option exercises were 100,000 shares at a cost of $2.5 million in 2003, 117,000 shares at a cost of $2.8 million in 2002 and 133,000 shares at a cost of $3.2 million in 2001 and 69,000 shares at a cost of $1.1 million in 2000.2001. Selective's ability to declare and pay dividends on common stock is affected by the ability of its subsidiaries to declare and pay dividends to the holding company. The dividends from Diversified Insurance Services subsidiaries are restricted only by the operating needs of those subsidiaries. The dividends from Insurance Subsidiaries are under the regulatory limitations of the states in which the Insurance Subsidiaries are domiciled: New Jersey, New York, North Carolina and South Carolina. In all such jurisdictions, domestic insurers are prohibited from paying "extraordinary dividends" without approval of the insurance commissioner of the respective state. Additionally, New Jersey and South Carolina require notice of the declaration of any ordinary or extraordinary dividend distribution. During the notice period, the relevant state regulatory authority may disallow all or part of the proposed dividend if it determines that the insurer's surplus, with regard to policyholders, is not reasonable in relation to the insurer's outstanding liabilities and adequate for its financial needs. 54 Based on the unaudited 20022003 statutory financial statements, the maximum ordinary dividends that can be paid to Selective in 20032004 are:
(in millions) - ----------------------------------------------------------------- Selective Insurance Company of America $30.4$ 37.7 Selective Way Insurance Company 11.413.6 Selective Insurance Company of the Southeast 2.74.1 Selective Insurance Company of South Carolina 2.53.6 Selective Insurance Company of New York 4.1 -----4.6 ---------- Total $51.1 =====$ 63.6 ==========
The statutory capital and surplus of the Insurance Subsidiaries in excess of these ordinary dividend amounts must remain with the Insurance Subsidiaries in the absence of the approval of a request for an extraordinary dividend. 62 NOTE 89 PREFERRED SHARE PURCHASE RIGHTS PLAN On February 2, 1999, Selective's Board of Directors approved the amended and restated stockholder rights plan. The rights to purchase one two-hundredth of a share of Selective Series A Junior Preferred Stock at an exercise price of $80 are attached to all shares of Selective common stock and are exercisable ten days after an announcement that a person or group has acquired 15% or more of the common stock (Acquiring Person) or ten business days after a person commences or announces its intent to make a tender offer which would result in their acquiring 15% or more of the common stock (Acquiring Person). If a person or group becomes an Acquiring Person, each right will entitle the holder, other than the Acquiring Person, to purchase the number of Selective common shares having a market value of two times the exercise price of $80. If Selective is acquired in a merger, or 50% or more of its assets are sold, each right other than the rights of an Acquiring Person, will be exercisable to purchase shares of the acquiring company having twice the market value of the $80 exercise price. Before an Acquiring Person acquires 50% or more of the common shares, Selective's Board may exchange rights, other than the rights of an Acquiring Person, at an exchange ratio of one share of common stock per right. The rights expire February 2, 2009, unless Selective's Board redeems them at $0.01 per right before a person or group triggers the plan or unless Selective's Board exchanges them for common stock. NOTE 910 SEGMENT INFORMATION The Company is primarily engaged in writing property and casualty insurance. The Company has classified its business into three segments, which is at the same level of disaggregation as that reviewed by senior management: Insurance Operations (commercial lines underwriting, personal lines underwriting), Investments, and Diversified Insurance Services. Insurance Operations are evaluated based on GAAP underwriting results, Investments are evaluated based on after-tax investment returns, and the Diversified Insurance Services are evaluated based on several measures including, but not limited to, results of operations in accordance with GAAP. The Company does not aggregate any of its operating segments. The GAAP underwriting results of the Insurance Operations segment are determined taking into account net premiums earned, incurred losses and loss expenses, policyholders dividends, policy acquisition costs and other underwriting expenses. Management of the Investments segment is separate from the Insurance Operations segment and, therefore, has been classified as a separate segment. The operating results of the Investments segment takes into account net investment income and net realized gains and losses.losses on investments. The Diversified Insurance Services segment is managed independently from the other segments and, therefore, has been classified separately. The Diversified Insurance Services segment consists of managed care, flood operations and human resource administration outsourcing (HR Outsourcing)outsourcing). The segment results are determined taking into account the net revenues generated in each of the businesses, less the costs of operations. Prior years have been restated to exclude software development and administration, which are accounted for as discontinued operations in 2002 and 2001. Selective and its subsidiaries provide services to each other in the normal course of business. These transactions totaled $12.4$27.1 million in 2003, $32.1 million in 2002 and $14.1 million in 2001 and $14.5 million in 2000.2001. These transactions were eliminated in all consolidated financial statements. In computing the results of each segment, no adjustment is made for interest expense, net general corporate expenses or federal income taxes. The Company does not maintain separate investment portfolios for the segments and, therefore, does not allocate assets to the segments. 63 The following summaries present revenues (net investment income and net realized gains or losseson investments in the case of the Investments segment) and pre-tax income for the individual segments: 55 REVENUE BY SEGMENT
(in thousands) 2003 2002 2001 2000 ------------ ---------------------------------------- ---------- ------------------ ---------- INSURANCE OPERATIONS: Commercial lines net premiums earned $ 920,409 788,454 678,321 611,865 Personal lines net premiums earned 212,661 199,814 204,727 209,400 -----------Miscellaneous income 3,478 3,167 2,660 ---------- ------------------ ---------- Total insurance operations revenues 988,268 883,048 821,265 -----------1,136,548 991,435 885,708 ---------- ------------------ ---------- INVESTMENTS: Net investment income 114,748 103,067 96,767 99,495 Net realized gains on investments 12,842 3,294 6,816 4,191 ----------- ---------- ------------------ ---------- Total investment revenues 127,590 106,361 103,583 103,686 ----------- ---------- ------------------ ---------- DIVERSIFIED INSURANCE SERVICES: Diversified insurance services revenues, from continuing operations 91,840 80,796 69,626 57,527 ----------- ---------- ------------------ ---------- TOTAL ALL SEGMENTS 1,355,978 1,178,592 1,058,917 ---------- ---------- ---------- Other income 3,525 2,763 3,739 -----------138 358 103 ---------- ------------------ ---------- TOTAL REVENUES FROM CONTINUING OPERATIONS $$1,356,116 1,178,950 1,059,020 986,217 =========== ========== ================== ==========
Income or (loss) from continuing operations before federal income tax by segment:
(in thousands) 2003 2002 2001 2000 ------------ ----------------------------------------- ---------- ------------------ ---------- INSURANCE OPERATIONS: Commercial lines underwriting $ (13,528) (21,135) (32,970) (45,186) Personal lines underwriting (11,724) (17,608) (27,668) (19,936) ----------- ---------- ------------------ ---------- Underwriting loss, before federal income tax (25,252) (38,743) (60,638) (65,122) ----------- ---------- ------------------ ---------- INVESTMENTS: Net investment income 114,748 103,067 96,767 99,495 Net realized gains on investments 12,842 3,294 6,816 4,191 ----------- ---------- ------------------ ---------- Total investment income, before federal income tax 127,590 106,361 103,583 103,686 ----------- ---------- ------------------ ---------- DIVERSIFIED INSURANCE SERVICES: Income (loss) from continuing operations, before federal income tax 9,223 5,914 (427) 5,509 ----------- ---------- ------------------ ---------- TOTAL ALL SEGMENTS 111,561 73,532 42,518 44,073 Interest expense (17,148) (15,093) (14,526) (13,745) General corporate expenses (6,433) (5,532) (4,294) (5,502) ----------- ---------- ------------------ ---------- INCOME FROM CONTINUING OPERATIONS, BEFORE FEDERAL INCOME TAX $ 87,980 52,907 23,698 24,826 =========== ========== ================== ==========
5664 NOTE 1011 EARNINGS PER SHARE The following table provides a reconciliation of the numerators and denominators of the basic and diluted earning per share (EPS) computations of net income for the year ended: 20022003
INCOME (LOSS) SHARES PER SHARE (in thousands, except per share amounts) (NUMERATOR) (DENOMINATOR) AMOUNT ------------- ------------- ---------- ------------------------------------------------------------------------------------------- Basic EPS: Net income available to common stockholders $ 66,344 26,131 $ 2.54 Effect of dilutive securities: Restricted stock - 881 8.75% convertible subordinated debentures 67 175 Stock options - 338 Deferred shares - 120 ---------- ---------- Diluted EPS: Income available to common stockholders and assumed conversions $ 66,411 27,645 $ 2.40 ========== ========== ==========
2002
Income (Loss) Shares Per Share (in thousands, except per share amounts) (Numerator) (Denominator) Amount - ------------------------------------------------------------------------------------------- Basic EPS: Net income from continuing operations $ 42,138 25,301 $ 1.67 Net (loss) from discontinued operations (169) 25,301 (0.01) -------- ------------------ ---------- Net income available to common stockholders $ 41,969 25,301 $ 1.66 ======== ====== ================== ========== ========== Effect of dilutive securities: Restricted stock --- 796 8.75% convertible subordinated debentures 143 363 Stock options --- 359 Deferred shares --- 103 -------- ---------------- ---------- Diluted EPS: Income from continuing operations $ 42,281 26,922 $ 1.57 Net (loss) from discontinued operations (169) 26,922 (0.01) -------- ------------------ ---------- Income available to common stockholders and assumed conversions $ 42,112 26,922 $ 1.56 ======== ====== ================== ========== ==========
65 2001
Income (Loss) Shares Per Share (in thousands, except per share amounts) (Numerator) (Denominator) Amount ------------- ------------- ---------- ------------------------------------------------------------------------------------------- Basic EPS: Net income from continuing operations $ 26,318 24,583 $ 1.07 Net (loss) from discontinued operations (625) 24,583 (0.02) -------- ------------------ ---------- Net income available to common stockholders $ 25,693 24,583 $ 1.05 ======== ====== ================== ========== ========== Effect of dilutive securities: Restricted stock -- 769 8.75% convertible subordinated debentures 220 540 Stock options (141) 469 Deferred shares -- 63 -------- ---------------- ---------- Diluted EPS: Income from continuing operations $ 26,397 26,424 $ 1.00 Net (loss) from discontinued operations (625) 26,424 (0.02) -------- ------------------ ---------- Income available to common stockholders and assumed conversions $ 25,772 26,424 $ 0.98 ======== ====== ================== ========== ==========
57 2000
Income (Loss) Shares Per Share (in thousands, except per share amounts) (Numerator) (Denominator) Amount ------------- ------------- --------- Basic EPS: Net income from continuing operations $ 26,686 24,907 $ 1.07 Net (loss) from discontinued operations (151) 24,907 -- -------- -------- Net income available to common stockholders $ 26,535 24,907 $ 1.07 ======== ====== ======== Effect of dilutive securities: Restricted stock -- 752 8.75% convertible subordinated debentures 250 649 Stock options (18) 210 Deferred shares -- 54 -------- ------ Diluted EPS: Income from continuing operations $ 26,918 26,572 $ 1.01 Net (loss) from discontinued operations (151) 26,572 -- -------- -------- Income available to common stockholders and assumed conversions $ 26,767 26,572 $ 1.01 ======== ====== ========
During September 2002, the Company issued senior convertible notes with a contingent conversion feature that becomes effective if the Company's common stock trades at or above $35.15 for 20 out of 30 consecutive trading days at the end of a calendar quarter. If the contingent conversion feature is triggered, the Company would have to include approximately 3.9 million shares in the diluted EPS calculation. For additional discussion of these senior convertible notes, see Note 7(a). NOTE 1112 FEDERAL INCOME TAX (a) A reconciliation of federal income tax on pretax earnings at the corporate rate to the effective tax rate is as follows:
(in thousands) 2003 2002 2001 2000 -------- ------ ------- ------------------------------------------------------------------------------------------- Tax at statutory rate of 35% $ 30,793 18,517 8,294 8,689 Tax-exempt interest (7,173) (7,138) (8,764) (9,495) Dividends received deduction (2,001) (2,222) (2,333) (1,997) Other 17 1,612 183 943 -------- ------ ---------------- ---------- ---------- Federal income tax expense (benefit) $ 21,636 10,769 (2,620) (1,860) ======== ====== ================ ========== ==========
66 (b) The tax effects of the significant temporary differences that give rise to deferred tax liabilitiesassets and assetsliabilities are as follows:
(in thousands) 2003 2002 2001 -------- -------- --------------------------------------------------------------------------- Deferred tax assets: Net loss reserve discounting $ 77,325 70,864 Net unearned premiums 41,839 35,812 Self-insured employee benefit reserves 3,256 3,043 Pension 2,009 2,304 Deferred compensation 4,278 2,948 Alternative minimum tax 6,627 14,415 Allowance for doubtful accounts 1,229 994 Other 4,366 4,027 ---------- ------- Total deferred tax assets 140,929 134,407 Deferred tax liabilities: Deferred policy acquisition costs $60,332 51,852 46,075 Unrealized gains on available-for-sale securities 79,936 62,359 52,789 Accelerated depreciation 6,944 4,301 3,735 Premium audit accrual 1,471 2,802 4,140 Amortization of discount on bonds 1,946 2,301 2,572 Other 2,977 2,085 2,348 ------------------ ------- Total deferred tax liabilities 153,606 125,700 111,659 Deferred tax assets: Net loss reserve discounting 70,864 65,419 Net unearned premiums 35,812 31,205 Self-insured employee benefit reserves 3,043 2,434 Pension 2,304 3,556 Deferred compensation 2,948 2,756 Alternative minimum tax 14,415 11,225 Allowance for doubtful accounts 994 1,272 Other 4,027 3,758 -------- ------- Total deferred tax assets 134,407 121,625 Valuation allowance recognized for deferred tax assets -- 550 ------------------ ------- Deferred federal income tax (liability) asset: $ (12,677) 8,707 9,416 ================== =======
58 Based on our tax loss carryback availability, and the historic levels of current taxable income and pretax financial statement income, we believe that more likely than not, the existing deductible temporary differences will reverse during periods in which we will generate net taxable income or have adequate carryback availability. As a result, the Company has taken down theno valuation allowance recognized for deferred tax assets. Stockholders' equity reflects tax benefits related to compensation expense deductions for stock options exercised of $3.4 million at December 31, 2003, $2.4 million at December 31, 2002, and $1.3 million at December 31, 2001. There was no tax benefit recognized in 2000. NOTE 1213 DISCONTINUED OPERATIONS In December 2001, the Company's management adopted a plan to divest itself of its 100% ownership interest in PDA. During May 2002, the Company sold all of the issued and outstanding shares of capital stock and certain software applications developed by PDA for proceeds of $16.3 million at a net gain of $0.5 million. This gain is included in discontinued operations, on the consolidated statements of income. The tax benefit included in the loss from discontinued operations was $0.4 million for 2002 and $0.2 million for 2001 and $0.1 million for 2000.2001. The amount of tax expense in 2002 for the gain on disposition of discontinued operations is $0.3 million. As a result of the sale, $5.0 million of capitalized software development cost were recovered. We have reclassified all prior period amounts to present the operating results of PDA as a discontinued operation. Operating results from discontinued operations are as follows:
(in thousands) 2003 2002 2001 2000 ------- ------- -------- ------------------------------------------------------------------- Net revenue $ - 8,186 18,001 18,536 Pre-tax loss - (1,085) (859) (281) Net loss - (708) (625) (151) Gain on disposition, net of tax - 539 -- ---
NOTE 1314 RETIREMENT PLANS (a) Retirement Plan for Nonemployee Directors The Company terminated, effective December 31, 1997, a nonqualified defined benefit retirement income plan for nonemployee Directors. The estimated accrued costs for this plan were not material. As part of the termination, the present value of each Director's future benefits, as of that date, was converted into units based on the fair value of Selective common stock. The original termination called for the cash value of these units based upon the fair value of Selective common stock on retirement date to be distributed to each Director, or at each Director's election, over a period of fifteen years after such retirement. On May 8, 2002, the shareholders approved the conversion of the units issued under the termination plan into shares of Selective stock. All of the shares issued under this conversion have been deferred by the participants for receipt 67 upon retirement, or at each Director's election, over a period of no more than 5 years after such retirement. These deferred shares, which are currently being held in accounts on behalf of each Director, are credited with cash dividends along with interest on those dividends. The accrued liability of these deferred shares of stock and the related dividend and interest earnings at December 31, 2003 and December 31, 2002 was $1.5 million compared with the accrued liability for the units outstanding at December 31, 2001 of $1.4 million. (b) Retirement Savings Plan The Company offers a voluntary defined contribution 401(k) retirement savings plan to employees who meet eligibility requirements. The plan allows employees to make voluntary contributions to a number of diversified investment options including the Company's common stock, on a before and/or after-tax basis. Shares of the Company's common stock issued under this plan were 14,251 during 2003, 23,496 during 2002 and 23,095 during 2001. The number of shares of the Company's common stock available to be purchased under the plan was 824,587810,336 at December 31, 2002.2003. During the first six months of 2002 and all of 2001, employees could contribute up to a maximum of 12% of their defined compensation and these contributions were matched 50% by the Company up to a maximum of 6%, were matched 50% by the Company.. Effective July 1, 2002 employees can contribute 50% of their defined compensation and these contributions are matched 65% by the Company up to a maximum of 7%, are matched 65% by the Company.. An additional defined contribution plan is maintained by Selective HR Solutions, a subsidiary of the Diversified Insurance Services segment, which does not participate in the Company's defined contribution plan. TheEffective January 1, 2002, the plan allows employees to contribute a maximum of 15%25% of defined compensation and up to 3% of contributions are matched 200% by the employer. Prior to 2002, the maximum contribution was 15% of defined compensation. In both plans, employees age 50 or older who are contributing the maximum may also make additional contributions not to exceed the additional amount permitted by the IRS. Employer contributions for all the plans amounted to $3.7 million in 2003, $3.1 million in 2002, and $2.6 million in 2001 and $2.2 million in 2000. 59 2001. (c) Deferred Compensation Plan Effective July 1, 2002, the Company began offering a nonqualifed deferred compensation plan (deferred compensation plan) to a group of management or highly compensated employees (the Participants). The plan provides the Participants the opportunity to elect to defer receipt of specified portions of compensation and to have such deferred amounts treated as if invested in specified investment options as a method of rewarding and retaining such employees. A Participant in the plan may elect to defer compensation or awards to be received from the Company or an affiliated entity, including up to: (i) 50% annual base salary; (ii) 100% of incentive compensation, and/or (iii) a percentage of other compensation as otherwise designated by the Administrator of the plan. In addition to the deferrals elected by the Participants, the Company may choose at any time to make discretionary Company contributions on a consistent basis to the deferral accounts of all Participants in its sole discretion. No discretionary contributions were made. The Company may also choose to make matching contributions to the deferral accounts of some or all Participants to the extent a Participant did not receive the maximum matching contribution permissible under the Selective Insurance Retirement Savings Plan due to limitations under the Internal Revenue Code or such plan. During 2002, theThe Company contributed $0.3 million in 2003 and $0.1 million in 2002 to the deferred compensation plan. (d) Retirement Income and Postretirement Plans The Company has a noncontributory defined benefit retirement income plan covering substantially all employees who meet eligibility requirements. The Company's funding policy provides that payments to the pension trust shall be equal to the minimum funding requirements of the Employee Retirement Income Security Act, plus additional amounts that may be approved by the Company from time to time. Effective July 1, 2002, two new amendments to the plan were adopted. For new entrants into the plan the monthly retirement benefits beginning at normal retirement were decreased to 1.2% from 2.0% of the average monthly compensation as defined. Also, for all plan participants the early retirement age was changed to include a formula, whereby age plus years of service must sum to at least 70. The plan's assets are generally invested in debt and equity securities. The debt securities are invested 100% in investment grade quality securities. The Company also provides life insurance benefits ("postretirement benefits") for retired employees. Substantially all the Company's employees may become eligible for these benefits if they reach retirement age while working for the Company and meet a minimum of ten years of eligibility service. Those who retired prior to January 1, 1991 receive life insurance coverage which decreases over ten years to a current ultimate value of $5,000 per retiree. Those retiring on or after January 1, 1991 receive life insurance coverage in an amount equal to 50% of their annual salary amount in effect at the end of their active career to a maximum benefit of $100,000. Those retiring on or after January 1, 2002 receive life insurance coverage in an amount equal to 50% of their annual salary amount in effect at the end of their active career to a maximum benefit of $35,000. The estimated cost of these benefits is accrued over the working lives of those employees expected to qualify for such benefits as a level percentage of their payroll costs. 68 As of December 31, 2003, the Company adopted the revised FASB statement of Financial Accounting Standards No. 132 "Employers' Disclosures about Pensions and Other Postretirement Benefits" (FAS 132). The revised FAS 132 addresses disclosure items only and does not address measurement or recognition. The revised FAS 132 requires additional disclosures to those required by the original statement, all of which are included for all periods presented.
Retirement Income Plan Postretirement Plan ---------------------- ------------------------------------------- ----------------------- (in thousands) 2003 2002 20012003 2002 2001 -------- ------- ------ ------- --------------------------------------------- --------- --------- --------- --------- CHANGE IN BENEFIT OBLIGATION: Benefit obligation, beginning of year $ 97,165 82,147 69,6146,107 6,198 5,406 Service cost 4,692 4,487 4,723275 276 273 Interest cost 6,578 5,902 5,225355 400 403 Amendments - 1,134 --- (844) -- Actuarial (gains) losses 11,045 5,768 4,602(295) 264 319 Benefits paid (2,535) (2,273) (2,017)(175) (187) (203) -------- ------- ------ --------------- --------- --------- --------- Benefit obligation, end of year $ 116,945 97,165 82,1476,267 6,107 6,198 ======== ======= ====== =============== ========= ========= ========= CHANGE IN FAIR VALUE OF ASSETS: Fair value of assets, beginning of year $ 60,791 55,455 51,845 -- --- - Actual return on plan assets (net of expenses) 10,891 165 632 -- --- - Contributions by the employer 8,152 7,407 4,978 -- --- - Benefits paid (2,443) (2,236) (2,000) -- -- -------- ------- ------ ------- - --------- --------- --------- --------- Fair value of assets, end of year $ 77,391 60,791 55,455 -- -- ======== ======= ====== ======- - ========= ========= ========= ========= RECONCILIATION OF FUNDED STATUS: Funded status $(36,374) (26,692)$ (39,554) (36,374) (6,267) (6,107) (6,198) Unrecognized prior service cost 1,438 1,688 759(363) (395) 456 Unrecognized net (gain) loss 26,888 22,762 12,507(228) 57 (212) -------- ------- ------ --------------- --------- --------- --------- Net amount recognized $(11,924) (13,426)$ (11,228) (11,924) (6,858) (6,445) (5,954) ======== ======= ====== =============== ========= ========= ========= AMOUNTS RECOGNIZED IN THE STATEMENT OF FINANCIAL POSITION: Accrued benefit cost $ (11,228) (11,924) (6,858) (6,445) Intangible asset - - - - Accumulated comprehensive income - - - - --------- --------- --------- --------- Net amount recognized $ (11,228) (11,924) (6,858) (6,445) ========= ========= ========= ========= OTHER INFORMATION AS OF DECEMBER 31: Accumulated benefit obligation $ 87,403 72,110 - - WEIGHTED-AVERAGE LIABILITY ASSUMPTIONS AS OF DECEMBER 31: Discount rate 6.25% 6.75 6.25 6.75 Rate of compensation increase 5.00% 5.00 5.00 5.00
60
Retirement Income Plan Postretirement Plan -------------------------------- ---------------------------------------------------------- ---------------------------------- (in thousands) 2003 2002 2001 20002003 2002 2001 2000 ------- ------ ------ ---- ---- ----- --------------------------------------- -------- -------- -------- -------- -------- -------- COMPONENTS OF NET PERIODIC BENEFIT COST: Service cost $ 4,692 4,487 4,723 4,047275 276 273 216 Interest cost 6,578 5,902 5,225 4,638355 400 403 374 Expected return on plan assets (5,123) (4,904) (4,610) (4,222) -- -- --- - - Amortization of unrecognized transition obligation - - - - 23 46 Amortization of unrecognized prior service cost 250 205 172 172 7 46 46(32) (16) - Amortization of unrecognized net (gain) loss 1,151 252 11 12(10) (5) (2) -- ------- ------ ------ ---- ---- ----------- -------- -------- -------- -------- -------- Net periodic cost $ 7,548 5,942 5,521 4,647588 678 720 636 ======= ====== ====== ==== ==== =========== ======== ======== ======== ======== ======== WEIGHTED-AVERAGE EXPENSE ASSUMPTIONS AS OFFOR THE YEARS ENDED DECEMBER 31: Discount rate 6.75% 7.25 7.50 6.75 7.25 7.50 Expected return on plan assets 8.25% 8.50 8.50 -- -- --- - - Rate of compensation increase 5.00% 5.00 5.00 5.00 5.00 5.00
69 All amounts in the reconciliations of funded status were recognized in the consolidated balance sheets for 20022003 and 2001.2002. There were no amounts to be included in other comprehensive income for the periods shown resulting from a change in the minimum pension liability. The Company presently anticipates contributing $7.9 million to the retirement income plan in 2004. Our investment objective is to maximize total return while preserving capital to meet plan obligations. Our strategy is to utilize a long-term time horizon to design the portfolio in such a manner as for the plan assets to achieve an appropriate balance between equity and debt securities, alternative investments and cash. The asset allocation is a function of the relative attractiveness of each asset class and its risk/reward characteristics. Our investment policy limits our asset allocation in equity investments to a maximum of 60% of the total plan assets and alternative investments to a maximum of 20% of the total plan assets. A combination of equity investments and alternative investments is limited to 70% of the total market value of the plan assets. Each individual category of private equity, hedge funds and real estate has a limit of 10% of total plan assets. Additionally, a limit of 10% of total plan assets is placed on non-U.S. equity investments, while no more than 10% of total plan assets may be invested in the stock of Selective Insurance Group, Inc., the plan sponsor. A limit of 10% of the plan's assets or 20% of debt securities may be invested in non-investment grade securities. Our 8.25% expected return on plan assets is based primarily on the plan's long-term historical returns. Our expected return is supported by our actual 8.6% annualized 10 year return and 9.3% annualized return achieved since plan inception for all plan assets. In addition to the plan's historical returns, we consider long-term historical rates of return on the respective asset classes. The weighted average asset allocation by percentage of the retirement income plan at December 31 is as follows:
2003 2002 --------- --------- Equity securities 46% 40 Debt securities 44 47 Alternative investments 8 9 Sponsoring company stock 2 2 Cash - 2 --------- --------- Total 100% 100 ========= =========
The retirement income plan holds investments in the common stock of the Company. These investments amounted to $1.3 million at December 31, 2003 and $1.0 million at December 31, 2002. NOTE 1415 INCENTIVE COMPENSATION PLANS The Company has incentive compensation plans in which employees are eligible to participate based on corporate and individual performance goals. The total compensation costs charged to expense in connection with the plans were $13.0 million in 2003, $6.9 million in 2002 and $4.5 million in 2001, and $1.3 million in 2000.2001. NOTE 1516 STOCK COMPENSATION PLANS The Company has adopted the pro forma footnote disclosure-only provisions of FAS 123. See Note 1(n)2(n) for the pro-formapro forma effect on net income and earnings per share if the Company had adopted FAS 123. The fair value of each option grant is estimated on the date of grant using the Black Scholes option-pricing model with the following weighted average assumptions for 2003, 2002 2001 and 2000:2001:
All Other Option Plans Employee Stock Purchase Plan --------------------------------- -------------------------------------------------------------- ------------------------------ 2003 2002 2001 20002003 2002 2001 2000 ------- ------- ------- ------- ------- --------------- -------- -------- Risk free interest rate 3.46% 4.71% 5.07% 6.56%1.08% 1.50% 2.70% 6.00% Expected life 7 YEARS 7 years 7 years 6 MONTHS 6 months 6 months Dividend yield 2.4% 2.5% 3.4% 2.4% 2.5% 3.4%2.4% 2.4% 2.5% Expected volatility 25% 24% 24% 23%24% 35% 37% 31%
70 The weighted-average fair value of options and stocks granted per share, during the year for 2003, 2002 2001 and 2000,2001 is as follows:
2003 2002 2001 2000 -------- -------- ------------------ ---------- ---------- Stock option plans $ 5.76 5.60 6.07 4.01 Restricted stock 23.54 21.19 22.86 15.60 Employee stock purchase plan: Six month option 1.49 2.16 2.06 1.55 15% of grant date market value 3.85 3.74 2.86 2.67 -------- -------- ------------------ ---------- ---------- Total $ 5.34 5.90 4.92 4.22 ======== ======== ======== Agents========== ========== ========== Agent stock purchase plan: Discount* of grant date market value $ 2.74 2.41 2.40 1.00
*See Note 15(g) 61 16(f) A summary of the option transactions under the stock option plans is as follows:
Weighted Stock average Number appreciation exercise of shares rights price - -------------------------------- --------- -------------- ---------- ------------ -------- Outstanding at December 31, 1999 1,873,282 36,000 $17.11 Granted 2000 163,950 -- 15.49 Exercised 2000 (103,430) (7,610) 13.11 Forfeited 2000 (98,210) (14,390) 18.97 ---------- ------- ------ Outstanding at December 31, 2000 1,835,592 14,000 $ 17.12 Granted 2001 194,350 --- 22.43 Exercised 2001 (410,725) (4,000) 14.25 Forfeited 2001 (23,973) (10,000) 19.09 --------- -------------- ---------- ------- ------ OUTSTANDING AT DECEMBEROutstanding at December 31, 2001 1,595,244 --- 18.44 GRANTEDGranted 2002 184,750 --- 21.16 EXERCISEDExercised 2002 (438,963) --- 16.84 FORFEITEDForfeited 2002 (20,827) --- 21.27 --------- -------------- ---------- ------- ------ OUTSTANDING AT DECEMBER 31, 2002 1,320,204 -- $19.31- 19.31 GRANTED 2003 176,250 - 23.34 EXERCISED 2003 (313,723) - 17.13 FORFEITED 2003 (30,240) - 20.26 --------- -------------- ---------- OUTSTANDING AT DECEMBER 31, 2003 1,152,491 - $ 20.49 ========= ============== ========== ======= ======
Options exercisable and their weighted average exercise price at year end are 1,122,491 and $20.41 for 2003, 1,287,204 and $19.22 for 2002, and 1,562,244 and $18.38 for 2001 and 1,773,915 and $17.02 for 2000.2001. The following table summarizes information about stock options outstanding and exercisable under the stock option plans at December 31, 2002:2003:
Options Outstanding Options Exercisable ------------------------------------------ --------------------------------------------------------------- ---------------------- Weighted average remaining Weighted Weighted Range of remainingcontractual average average exercise Number of contractuallife in exercise Number of exercise prices shares life in years price shares price - --------- --------- ------------- -------- --------- -------- ---------------------------------------------------------------------------------------- $10 $ 10 to 14 72,928 1.6 $13.01 72,928 $13.0135,000 1.1 $ 13.55 35,000 $ 13.55 14 to 18 367,476 3.5 16.07 367,476 16.07206,176 3.9 16.57 206,176 16.57 18 to 20 337,350 4.3275,034 3.6 18.50 337,350275,034 18.50 20 to 28 542,450 6.9 22.86 509,450 22.8723 326,631 7.1 21.62 326,631 21.62 23 to 32 309,650 6.7 24.48 279,650 24.58 --------- --- ----------------- -------- --------- ------ 1,320,204 5.0 $19.31 1,287,204 $19.22-------- 1,152,491 5.4 $ 20.49 1,122,491 $ 20.41 ========= =========
(a) Stock Option Plan II Under the Company's Stock Option Plan II, 1,069,921836,046 shares of the Company's common stock are available for issuance at December 31, 2002.2003. The plan permits the granting of qualified and nonqualified stock options to employees, which may or may not have SARs attached. Options and related SARs may be granted at not less than fair value on the date of the grant and may be 71 subject to certain vesting periods as determined by the Company's Salary and Employee Benefits Committee (Committee). Each grant must be exercised within ten years from the date of the grant. Under this plan, the Company granteddid not grant any options ofin 2003, but did grant 146,750 forin 2002, and 161,350 for 2001 and 130,950 for 2000.in 2001. Under the Company's Stock Option Plan II, the Committee may, at its discretion, make restricted or unrestricted grants of common stock, or grant rights to receive common stock, to employees in addition to or in substitution for options and/or SARs granted. The Company granted totaldid not grant restricted shares ofin 2003, but did grant 208,588 forin 2002, and 235,342 forin 2001, and 211,309 for 2000, and forfeited shares of 31,348 in 2003, 39,415 in 2002, and 52,969 in 2001 and 69,718 in 2000.2001. Each such grant must be expressly subject to the attainment of one or more performance-related objectives for certain executive officers, and may be subject to the attainment of one or more performance-related objectives for other employees, as determined by the Committee and set forth in an award agreement. Each such grant also is subject to a vesting period or other terms, conditions, restrictions and limitations as determined by the Committee at its discretion and set forth in an award agreement. During the vesting period, dividends are earned and held in escrow on the restricted shares subject to the same vesting period and conditions as set forth in the award agreement. Effective September 3, 1996, dividends earned on the restricted shares are reinvested in the Company's common stock at fair value. The Company issued through the dividend reinvestment feature (net 62 of forfeitures), restricted shares of 12,004 in 2003, 16,817 in 2002, and 16,929 in 2001, and 9,908 in 2000, from the dividend reinvestment plan reserves. Unearned stock compensation is recognized for the fair value of the restricted shares when granted and is accounted for as a reduction of stockholders' equity. This balance is amortized into compensation expense over the 4 year length of the restriction along with the adjustment for the increases or decreases in the fair value of the Company's common stock for share awards subject to performance-related objectives. Unearned stock compensation of $4.0 million in 2003, $7.2 million in 2002, and $6.8 million in 2001 and $5.9 million in 2000 was recorded as a reduction of stockholders' equity and the amounts amortized to compensation expense were $3.6 million in 2003, $3.8 million in 2002, $3.0 million in 2001 and $3.5 million in 2000.2001. This plan expired on September 1, 2002 and was replaced with the Company's Stock Option Plan III. (b) Stock Option Plan III In May 2002, the shareholders approved the Company's Stock Option Plan III, which has 1,989,0001,723,098 shares of the Company's common stock available for issuance at December 31, 2002.2003. The plan permits the granting of qualified and nonqualified stock options to employees, which may or may not have stock appreciation rights (SARs) attached. Options and related SARs may be granted at not less than fair value on the date of the grant and may be subject to certain vesting periods as determined by the Company's Salary and Employee Benefits Committee (Committee). Each grant must be exercised within ten years from the date of the grant. Under this plan, the Company granted options for 146,250 shares in 2003 and 5,000 shares in 2002. Under the Company's Stock Option Plan III, the Committee may, at its discretion, make restricted or unrestricted grants of common stock, or grant rights to receive common stock, to employees in addition to or in substitution for options and/or SARs granted. The Company granted total restricted shares of 264,069 for 2003 and 11,000 for 2002 and forfeited shares of 10,667 in 2003 with no related forfeitures.shares being forfeited in 2002. Each such grant must be expressly subject to the attainment of one or more performance-related objectives for certain executive officers, and may be subject to the attainment of one or more performance-related objectives for other employees, as determined by the Committee and set forth in an award agreement. Each such grant also is subject to a vesting period or other terms, conditions, restrictions and limitations as determined by the Committee at its discretion as set forth in an award agreement. Dividends earned on the restricted shares are reinvested in the Company's common stock at fair value. The Company issued through the dividend reinvestment feature (net of forfeitures), 5,882 restricted shares in 2003 and 75 restricted shares in 2002. Unearned stock compensation is recognized for the fair value of the restricted shares when granted and is accounted for as a reduction of stockholders' equity. This balance is amortized into compensation expense over the 4 year length of the restriction along with the adjustment for the increases or decreases in the fair value of the Company's common stock for share awards subject to the performance related objectives. Unearned stock compensation of $5.3 million in 2003, and $0.2 million in 2002 was recorded in 2002 as a reduction of stockholders' equity and the amountamounts amortized to compensation expense was $14,000.were $1.5 million in 2003 and $14,000 in 2002. (c) Employee Stock Purchase Plan Under the terms of the employee stock purchase plan, the number of shares of common stock available to be purchased is 384,525.318,062. This plan is available to all employees who meet the eligibility requirements and provides for the issuance of options to purchase shares of common stock. The purchase price is the lower of: (i) 85% of the closing market price at the time the option is granted or (ii) 85% of the closing price at the time the option is exercised. The Company issued shares to employees in the amount of 66,463 in 2003, 64,869 in 2002, and 72,460 in 2001 and 92,886 in 2000.2001. 72 (d) Stock Unit Awards Beginning in 1998, certain officers of the Company were granted phantom stock units in lieu of grants of restricted stock. There were no phantom stock units awarded in 2002, 2001 and 2000. The value of all outstanding phantom stock units was paid in cash during 2002. The value of the phantom stock units was charged to compensation expense over the employment period. (e) Stock Option Plan for Directors Under the Company's stock option plan for directors, 724,000688,000 shares of the Company's common stock are available for issuance. Each director who is not a full-time employee of the Company participates in the plan and automatically receives a nonqualified option to purchase 3,000 shares of common stock at not less than fair value on March 1 of each year. Each option becomes exercisable one year after the option was granted and expires no more than ten years from the date the option is granted. Under this plan, the Company granted 33,00030,000 options in 2003 and 33,000 in 2002 2001 and 2000. (f)2001. (e) Stock Compensation Plan for Nonemployee Directors In May 1996, the shareholders approved the stock compensation plan for nonemployee directors, effective January 1, 1997. The purpose of this plan is to provide for the payment of the annual compensation for the directors' services in shares of the Company's common stock. The amount of common shares available for issuance under the plan is 346,735.339,063. The Company issued 7,672 shares during 2003, 6,479 shares during 2002, and 6,120 shares during 2001 and 11,435 shares during 2000, and charged to expense $0.5 million in 2003, and $0.4 million in 2002 2001 and 2000.2001. The plan was amended, effective January 1, 2001, to permit the directors to elect to receive up to 50% of their compensation under the plan in cash for each calendar year. Each non-employee director must elect on or before December 2020th of each year how compensation for the following year will be paid. 63 (g)(f) Agent Stock Purchase Plan Under the terms of the agents' stock purchase plan, the number of shares of common stock available to be purchased is 801,283.727,816. This plan provides for quarterly offerings in which independent insurance agents can purchase the Company's common stock at a 10% discount with a one year restricted period during which the shares purchased cannot be sold or transferred. Purchases made prior to the December 1, 2001 quarterly offering were discounted at 5% with no holding restrictions applied. The Company issued shares to agents in the amount of 73,467 in 2003, 69,341 in 2002, and 40,883 in 2001 and 33,082charged to expense $0.2 million in 2000.2003, $0.2 million in 2002 and $0.1 million in 2001. NOTE 1617 RELATED PARTY TRANSACTIONS In 1994, certain officers of Selective exercised stock options by signing promissory notes in payment for the stock, totaling $1.0 million. The Company's noninterest bearing promissory notes are secured by the common stock shares issued upon exercise, which are held by the Company as collateral. The promissory notes are full recourse and subject to certain employment requirements. The outstanding principal amount was $0.1 million at December 31, 2003 and $0.2 million at December 31, 2002 and $0.3 million at December 31, 2001.2002. In August 1998, certain officers of Selective purchased stock on the open market with proceeds advanced by the Company. These officers gave Selective promissory notes totaling $1.8 million. The notes bear interest at 2.5% and are secured by the purchased shares of Selective's common stock. The promissory notes are full recourse and subject to certain employment requirements. The principal amount outstanding was $0.6 million at December 31, 2003 and $0.7 million at December 31, 2002 and $1.0 million at December 31, 2001.2002. The Company has utilized the services of Chas. E. Rue & Sons, Inc., a general insurance agency, of which William M. Rue, a director of Selective Insurance Group, Inc., is the President and owner of more than a 5% equity interest. The Company's Insurance Subsidiaries purchased insurance coverages from Chas. E. Rue & Sons, Inc. with premiums of $1.3 million in 2003, $1.1 million in 2002, and $1.0 million in 2001, and $0.9 million in 2000.2001. As an independent agent for Selective, Chas. E. Rue & Sons, Inc. received $1.3$1.6 million in commissions for insurance policies placed with the Company's Insurance Subsidiaries in 2003, $1.3 million in 2002 and $1.2 million in both 2001 and 2000.2001. Additionally, Chas E. Rue & Son, Inc., owns 20% of PL, LLC, which is an insurance fund administrator that places reinsurance through the Company. PL, LLC received reinsurance commissions of $0.1 million in 2003, $0.4 million in 2002 and $0.1 million in 2001 and $0.3 million in 2000.2001. The Company believes that the related party transactions with Chas. E. Rue & Sons, Inc. and PL, LLC were on terms as fair to the Company as could have been obtained from unaffiliated third parties. NOTE 1718 COMMITMENTS AND CONTINGENCIES (a) Reserves established for liability insurance, written primarily in the general liability line of business, continue to reflect exposure to environmental claims, both asbestos and non-asbestos. These claims have arisen primarily under older policies containing exclusions for environmental liability which certain courts, in interpreting such exclusions, have determined do not bar such claims. The emergence of these claims is slow and highly unpredictable. Since 1986, policies issued by the Insurance Subsidiaries have contained a more expansive exclusion for losses related to environmental claims. There are significant uncertainties in estimating our exposure to environmental claims (for both case and IBNR reserves) resulting from lack of historical data, long reporting delays, uncertainty as to the number and identity of claimants and complex legal and coverage issues. Legal issues which arise in environmental cases include the determination of whether a case is one for a federal or state forum, choice of law, causation, admissibility of evidence, allocation of damages and contribution among joint defendants, successor and predecessor liability and whether direct action against insurers can be maintained. Coverage issues which arise 73 in environmental cases include the interpretation and application of policy exclusions, the determination and calculation of policy limits, the determination of the ultimate amount of a loss, the extent to which a loss is covered by a policy, if at all, the obligation of an insurer to defend a claim and the extent to which a party can prove the existence of coverage. Courts have reached different and sometimes inconsistent conclusions on these legal and coverage issues. We do not discount to present value that portion of our loss reserves expected to be paid in future periods. At December 31, 2002,2003, our reserves for environmental claims amounted to $40.1$42.3 million on a gross basis (including case reserves of $29.5$30.8 million and IBNR reserves of $10.6$11.5 million) and $34.3$36.5 million on a net basis (including case reserves of $27.5$28.8 million and IBNR reserves of $6.8$7.7 million). There are a total of 2,5933,058 environmental claims, including multiple claimants who are associated with the same site or incident. Of these, 2,3462,772 are asbestos related, of which 1,2961,627 involve only threefour insureds. The total case reserves associated with these threefour insureds amounted to $3.0$3.9 million on a net and gross basis. The total case reserves for asbestos related claims amounted to $5.9$7.0 million on a gross basis and $4.9$6.0 million on a net basis. About 9070 of the total environmental claims involve approximately 2013 landfill sites. The landfill sites account for case reserves of $17.9$16.3 million on a gross basis and $17.7$16.1 million on a net basis. The remaining claims, which account for $5.7$7.5 million of case reserves on a gross basis and $4.9$6.7 million on a net basis, involve leaking underground storage tanks and other latent environmental exposures. 64 The following table details our exposures to various environmental claims.claims:
2003 -------------------- GROSS NET (in millions) 2002 --------------- GROSS NET ----- -------------- ------- Asbestos $ 8.4 6.19.3 7.0 Landfill sites 18.4 18.217.8 17.6 Other* 13.3 10.0 ----- -----15.2 11.9 --------- ------- Total $40.1 34.3 ===== =====$ 42.3 36.5 ========= =======
*Consists of leaking underground storage tanks, and other latent environmental exposures. IBNR reserve estimation is often difficult because, in addition to other factors, there are significant uncertainties associated with critical assumptions in the estimation process such as average clean-up costs, third-party costs, potentially responsible party shares, allocation of damages, insurer litigation costs, insurer coverage defenses and potential changes to state and federal statutes. Moreover, normal historically-based actuarial approaches are difficult to apply because relevant history is not available. In addition, while models can be applied, such models can produce significantly different results with small changes in assumptions. We have established a range of reasonably possible IBNR losses for non-environmental net claims of approximately $523.5$661.5 million to $666.5$818.4 million at December 31, 20022003 and of approximately $460.4$531.7 million to $573.9$674.6 million at December 31, 2001.2002. A low and high reasonable IBNR selection was derived primarily by considering the range of indications calculated using standard actuarial techniques. Our net IBNR reserves for non-environmental claims, including loss expense reserves, were $733.7 million at December 31, 2003 and $588.5 million at December 31, 2002 and $496.2 million at December 31, 2001.2002. 74 The following table provides a roll-forward of gross and net environmental incurred losses and loss expenses and related reserves thereon:
2003 2002 2001 2000 -------------------- ------------------- ----------------------------------------------- -------------------------- --------------------------- (in thousands) GROSS NET Gross Net Gross Net -------- ------- ------- ------- ------- -------------------- ----------- ----------- ----------- ------------ ----------- ASBESTOS Reserves for losses and loss expenses at the beginning of year $ 8,438 6,138 8,052 5,752 6,650 4,338 8,100 4,257 Incurred losses and loss expenses 1,371 1,371 761 761 1,665 1,677 (887) 644 Less losses and loss expenses paid (564) (564) (375) (375) (263) (263) (563) (563) -------- ------- ------- ------- ------- -------------------- ----------- ----------- ----------- ------------ ----------- Reserves for losses and loss expenses at the end of year $ 9,245 6,945 8,438 6,138 8,052 5,752 6,650 4,338 ======== ======= ======= ======= ======= ==================== =========== =========== =========== ============ =========== NON-ASBESTOS Reserves for losses and loss expenses at the beginning of year $ 31,676 28,176 32,234 28,734 33,844 30,616 34,105 32,148 Incurred losses and loss expenses 5,568 5,543 2,168 2,130 1,748 1,471 2,316 785 Less losses and loss expenses paid (4,225) (4,200) (2,726) (2,688) (3,358) (3,353) (2,577) (2,317) -------- ------- ------- ------- ------- -------------------- ----------- ----------- ----------- ------------ ----------- Reserves for losses and loss expenses at the end of year $ 33,019 29,519 31,676 28,176 32,234 28,734 33,844 30,616 ======== ======= ======= ======= ======= ==================== =========== =========== =========== ============ =========== TOTAL ENVIRONMENTAL CLAIMS Reserves for losses and loss expenses at the beginning of year $ 40,114 34,314 40,286 34,486 40,494 34,954 42,205 36,405 Incurred losses and loss expenses 6,939 6,914 2,929 2,891 3,413 3,148 1,429 1,429 Less losses and loss expenses paid (4,789) (4,764) (3,101) (3,063) (3,621) (3,616) (3,140) (2,880) -------- ------- ------- ------- ------- -------------------- ----------- ----------- ----------- ------------ ----------- Reserves for losses and loss expenses at the end of year $ 42,264 36,464 40,114 34,314 40,286 34,486 40,494 34,954 ======== ======= ======= ======= ======= ==================== =========== =========== =========== ============ ===========
Based on our aggregate reserve for net losses and loss expenses at December 31, 2002,2003, we do not expect that liabilities associated with environmental and non-environmental claims will have a materially adverse impact on our future liquidity, financial position and results of operations. However, given the complexity of coverage and other legal issues, and the significant assumptions used in estimating such exposures, actual results could significantly differ from our current estimates. (b) The Company purchases annuities from life insurance companies to fulfill obligations under claim settlements which provide for periodic future payments to claimants. As of December 31, 2002,2003, the Company had purchased such annuities in the amount of $10.7$11.0 million for settlement of claims on a structured basis for which the Company is contingently liable. To the Company's knowledge, none of the issuers of such annuities have defaulted in their obligations thereunder. 65 (c) The Company has various operating leases for office space and equipment. Such lease agreements, which expire at various times, are generally renewed or replaced by similar leases. Rental expense under these leases amounted to $9.3 million in 2003, $8.2 million in 2002, and $9.1 million in 2001, and $8.4 million in 2000.2001. In addition, certain leases for rented premises and equipment are noncancelable, and liability for payment will continue even though the space or equipment may no longer be in use. At December 31, 2002,2003, the total future minimum rental commitments under noncancelable leases was $24.2$23.9 million and such yearly amounts are as follows:
(in thousands)millions) - ------------------------------------------ 20032004 $ 6,261 2004 5,7147.1 2005 4,5846.0 2006 3,3584.5 2007 2,1923.0 2008 1.7 After 2007 2,0442008 1.6 ------- Total minimum payment required $24,153$ 23.9 =======
(d) The Company has additional investment commitments for its limited partnership investments of up to $16.4$32.4 million. There is no certainty that any additional investment will be required. See Note 2(j)3(k) for additional discussion of our investments in limited partnerships. 75 (e) On May 21, 2003, a purported class action lawsuit was brought in the Superior Court of New Jersey, Law Division - Camden County, against Consumer Heath Network Plus, LLC (CHN), Alta Services, LLC, and Selective Insurance Company of America (SICA) together with ten other unrelated defendants. The lawsuit alleges that the defendants breached participating provider agreements and insurance policies and were unjustly enriched. We are vigorously defending this action, and the Company and the other defendants filed a Motion to Dismiss. A hearing was held on the Motion and the Court ordered the plaintiffs to amend their complaint by March 10, 2004. Since the lawsuit remains in its early stages, management cannot at this time provide a meaningful estimate or range of estimates of a potential loss, if any. On October 15, 2003 and October 27, 2003, two related purported class action lawsuits were brought by the same plaintiff in the Third Judicial Circuit Court of Illinois against SICA. The first lawsuit alleges a class that covers all states in which SICA does business and that it breached its insurance policies, the Illinois Consumer Fraud and Deceptive Business Practice Act and similar laws of other states and was unjustly enriched. The plaintiff also filed a Motion for Class Certification. We are vigorously defending the lawsuit and have filed a Motion to Dismiss. The second lawsuit also alleges a class that covers all states in which SICA does business and also alleges that it breached its insurance policies, the Illinois Consumer Fraud and Deceptive Business Practice Act and similar laws of other states and was unjustly enriched. We are vigorously defending the suit and have filed Motions to Dismiss. NOTE 1819 STATUTORY FINANCIAL INFORMATION The Insurance Subsidiaries prepare their statutory financial statements in accordance with accounting practices prescribed or permitted by the various state insurance departments of domicile. Prescribed statutory accounting practices include state laws, regulations and general administrative rules, as well as a variety of publications of the National Association of Insurance Commissioners (NAIC). Permitted statutory accounting practices encompass all accounting practices that are not prescribed; such practices differ from state to state, may differ from company to company within a state and may change in the future. The Insurance Subsidiaries do not utilize any permitted statutory accounting practices that materially affect the determination of statutory surplus, statutory net income or risk-based capital. As of December 31, 20022003 the various state insurance departments of domicile have adopted the NAIC Accounting Practices and Procedures manual, version effective January 1, 2001,as of March 2003, (NAIC SAP) in its entirety, as a component of prescribed or permitted practices. The Company's combined statutory capital and surplus was $549.4$666.2 million (unaudited) in 20022003 and $525.9$549.4 million in 2001.2002. The Company's combined statutory net income was $29.4$53.8 million (unaudited) in 2003, $29.4 million in 2002 and $21.4 million in 2001 and $26.4 million in 2000.2001. The Company is required to maintain certain minimum amounts of statutory surplus to satisfy their various state insurance departments of domicile. These risk-based capital (RBC) requirements for property and casualty insurance companies are designed to assess capital adequacy and to raise the level of protection that statutory surplus provides for policyholders. Based upon the Insurance Subsidiaries 20022003 unaudited statutory financial statements, their combined total adjusted capital exceeded the authorized control level RBC by 4.7:1, as defined by the NAIC. 66NOTE 20 SUBSEQUENT EVENT On January 1, 2004, the Parent purchased a property and casualty insurance company, domiciled in Maine, with $5.0 million in surplus that currently does not write any business, for $5.3 million. 76 Quarterly Financial Information (1)Information(1)
First Quarter Second Quarter Third Quarter Fourth Quarter ------------------- ----------------- ----------------- ----------------- (unaudited, in thousands, --------------------- ------------------- -------------------- -------------------- except per share data) 2003 2002 20012003 2002 20012003 2002 20012003 2002 2001 --------- -------- -------- ------- -------- -------- -------- --------- ----------------------------------------------------------------------------------------------------------------------------------- Net premiums written $ 323,403 281,445 239,916306,863 268,287 235,697317,513 267,439 235,956271,380 236,316 213,851 Net premiums earned 267,047 234,295 213,017276,139 244,498 216,266289,681 251,991 222,247300,203 257,484 231,518 Net investment income earned 27,343 24,504 23,80829,436 25,100 23,92027,324 24,493 23,65530,645 28,970 25,384 Net realized gains (losses) 3,975 109 8403,369 (411) 1,5641,029 1,521 2,8294,469 2,075 1,583 Diversified insurance services revenue from continuing operationsoperations(2) 21,338 18,833 17,03223,481 20,720 17,17424,453 21,321 18,28722,568 19,923 17,133 Diversified insurance services net income (loss)from continuing operations(2) 1,301 943 1,779 1,068 1,892 1,256 1,189 785 Income from continuing operations, (2),(3) 943 1,056 1,068 766 1,256 (2,059) 785 36 Income (loss) from continuing operations (3) 11,678 9,522 10,080 9,955 13,839 (708) 17,311 4,927net of tax(2) 8,038 10,299 19,749 8,371 14,717 11,112 23,841 12,359 Income (loss) from discontinued operations, net of taxtax(2) - 2 (53)- (126) 4 -- (209)- - - (47) (366) Net income (3)8,038 10,301 8,29919,749 8,245 8,89014,717 11,112 2,06623,841 12,312 6,436 Other comprehensive income (loss) (1,246) (6,021) (2,066)35,817 8,444 1,239(12,747) 15,315 (604)11,194 (341) 144 --------- -------- -------- ------- -------- -------- -------- --------------- ------- ------- ------- ------- ------- Comprehensive income 6,792 4,280 6,23355,566 16,689 10,1291,970 26,427 1,46235,035 11,971 6,580 NET INCOME PER SHARE: Basic (3)0.31 0.41 0.340.76 0.33 0.360.56 0.43 0.080.91 0.48 0.26 Diluted (3)0.29 0.39 0.320.72 0.31 0.340.53 0.41 0.080.86 0.46 0.25 Dividends to stockholders (4)(3) 0.15 0.15 0.15 0.15 0.15 0.15 0.150.17 0.15 PRICE RANGE OF COMMON STOCK: (5)(4) High 26.48 27.74 26.9426.90 31.48 28.2131.85 28.07 27.9033.00 26.34 26.10 Low 21.81 19.36 15.9424.28 25.66 22.2524.46 20.35 20.0828.64 19.97 20.50
The addition of all quarters may not agree to annual amounts on the consolidated financial statements due to rounding. (1)1. Refer to the Glossary of Terms on page 20 of our 2002 Annual Report to Shareholders, incorporated by reference herein, for definitions of specific terms. (2)Exhibit 13 on Form 10-K. 2. See Note 1213 to the consolidated financial statements and Financial Review for a discussion of discontinued operations. (3) Income from continuing operations and net income for the third quarter of 2001 were reduced by $8 million, after taxes, due to increases in reserves of $8 million pre-tax for Insurance Operations and $4 million pre-tax for Diversified Insurance Services. See Financial Review for a discussion of the reserve increases. (4)3. See Note 6(b)7(b) and Note 78 to the consolidated financial statements and Financial Review for a discussion of dividend restrictions. (5)4. These ranges of high and low prices of the Company's common stock, as reported by The Nasdaq National Market, represent actual transactions. All price quotations do not include retail markups, markdowns and commissions. The range of high and low prices for common stock for the period beginning January 1, 20032004 and ending January 31, 20032004 was $26.48$35.60 to $22.93$31.72 and the last sale price on January 31, 20032004 was $23.44$35.40. ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE. None ITEM 9A. CONTROLS AND PROCEDURES An evaluation was carried out under the supervision and with the participation of Selective's management, including its Chief Executive Officer and Chief Financial Officer, of the effectiveness of the disclosure controls and procedures (as defined in Rules 13a-15(e) of the Exchange Act). Based on that evaluation, the Chief Executive Officer and Chief Financial Officer concluded that the disclosure controls and procedures were effective as of the end of the period covered by this report. No change in the Company's internal control over financial reporting (as defined in Rule 13a-15(f) of the Exchange Act) occurred during the Company's fourth fiscal quarter that materially affected, or is reasonably likely to materially affect, the Company's internal control over financial reporting. PART III The Company will file with the Securities and Exchange Commission, within 120 days after the end of the fiscal year covered by this report, a definitive Proxy Statement pursuant to Regulation 14A under the Securities Exchange Act of 1934 in connection with its 20032004 Annual Meeting of Stockholders, which meeting will include the election of directors. In 77 accordance with General Instruction G(3) of Form 10-K, the information required by Items 10 11, 12 and 13 belowthrough 14 is incorporated herein by reference to the Proxy Statement. ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT. Incorporated herein by reference to the sections entitled: (i) "Election of Directors," "Nominees," "Continuing Directors" and "Executive Officers of the Company" in the Proxy Statement, and (ii) "Section 16(a) Beneficial Ownership Reporting Compliance" in the Proxy Statement. 67 ITEM 11. EXECUTIVE COMPENSATION. Incorporated herein by reference to the sections entitled: (i) "Compensation of Directors," and "Compensation Committee Interlocks and Insider Participation" in the Proxy Statement and (ii) "Executive Compensation and Other Information" "Summary Compensation Table," "Footnotes to Summary Compensation Table," "Stock Options and Stock Appreciation Rights," "Options and SAR Exercises and Holdings," "Pension Plans" in the Proxy Statement. ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS. Incorporated herein by reference to the sections entitled: (i) "General Matters" in the Proxy Statement; (ii) "Stock Ownership of Directors and Officers" in the Proxy Statement; and (iii) "Equity Compensation Plan Information" in the Proxy Statement. ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS. Incorporated hereinITEM 14. PRINCIPAL ACCOUNTANT'S FEES AND SERVICES The information required by Items 10 through 14 is incorporated by reference to the section entitled "Interest of Management and Others in Certain Transactions" in the Proxy Statement. ITEM 14. CONTROLS AND PROCEDURES. As of date within 90 days of the filing date of this annual report, an evaluation of the effectiveness of the design and operation of the Company's disclosure controls and procedures was performedRegistrant's definitive proxy statement to be filed pursuant to Regulation 14A under the supervision and with the participationSecurities Exchange Act of the Company's management, including the chief executive officer and chief financial officer. Based on that evaluation, the Company's management, including the chief executive officer and chief financial officer, concluded that the Company's disclosure controls and procedures were effective1934, as of the evaluation date. Subsequent to the evaluation date, there have been no significant changes in the Company's internal controls or in other factors that could significantly affect internal controls. 68amended, within 120 days after December 31, 2003. 78 PART IV ITEM 1515. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K. (a) The following documents are filed as part of this report: (1) Consolidated financial statements: The consolidated financial statements of the Company listed below are included in Item 8. Financial"Financial Statements and Supplementary Data."
Form 10-K Page Consolidated Balance Sheets as of December 31, 20022003 and 2001.................................................... 392002........................................... 46 Consolidated Statements of Income for the Years ended December 31, 2003, 2002 2001 and 2000.......................... 402001................. 47 Consolidated Statements of Stockholders' Equity for the Years ended December 31, 2003, 2002 2001 and 2000............ 412001... 48 Consolidated Statements of Cash Flows for the Years ended December 31, 2003, 2002 2001 and 2000...................... 422001............. 49 Notes to Consolidated Financial Statements, December 31, 2003, 2002 2001 and 2000.................................... 43-662001........................... 50-76
(2) Financial statement schedules: The financial statement schedules, with Independent Auditors' Report thereon, required to be filed are listed below by page number as filed in this report. All other schedules are omitted as the information required is inapplicable, immaterial, or the information is presented in the consolidated financial statements or related notes.
Form 10-K Page Independent Auditors' Report.................................................................. 80 Schedule I Summary of Investments - Other than Investments in Related Parties at Schedule I December 31, 2002................................................................................. 732003....... 83 Schedule II Condensed Financial Information of Registrant at December 31, 2002 Schedule II2003 and 2001,2002, and for the years ended December 31, 2003, 2002 2001 and 2000................................ 74-762001........................................................ 84-86 Schedule III Supplementary Insurance Information for the years ended Schedule III December 31, 2003, 2002 2001 and 2000.................................................................. 77-792001...... 87-89 Schedule IV Reinsurance for the years ended December 31, 2003, 2002 2001 and 2000.................................. 802001.............................. 90 Schedule V Allowance for Uncollectible Premiums and Other Receivables for the Schedule V years ended 91 December 31, 2003, 2002 2001 and 2000...................................................... 812001.............................................................. Schedule VI Supplemental Information for the years ended December 31, 2003, 2002 2001 Schedule VI and 2000.......................................................................................... 82 Independent Auditors Report.......................................................................................... 702001................. 92
(3) Exhibits: The exhibits required by Item 601 of Regulation SK are listed in the Exhibit Index, which immediately precedes the exhibits filed with this Form 10-K or incorporated in this report by reference, and is incorporated herein by this reference. (b) Reports on Form 8-K. The Registrant filed no reportsIn a report on Form 8-K duringdated and filed on October 8, 2003, the lastCompany reported, under Item 12. "Results of Operations and Financial Condition," the impact of weather-related catastrophes on third quarter of 2002. 692003 results. 79 INDEPENDENT AUDITOR'SAUDITORS' REPORT The Board of Directors and Stockholders Selective Insurance Group, Inc. We have audited the consolidated financial statements of Selective Insurance Group, Inc., and its subsidiaries as listed in the accompanying index. In connection with our audits of the consolidated financial statements, we have also audited the financial statement schedules as listed in the accompanying index. These consolidated financial statements and financial statement schedules are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidated financial statements and financial statement schedules based on our audits. We conducted our audits in accordance with auditing standards generally accepted in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the financial position of Selective Insurance Group, Inc. and its subsidiaries as of December 31, 20022003 and 2001,2002, and the results of their operations and their cash flows for each of the years in the three-year period ended December 31, 2002,2003, in conformity with accounting principles generally accepted in the United States of America. Also, in our opinion the related financial statement schedules, when considered in relation to the basic financial statements taken as a whole, present fairly, in all material respects, the information set forth therein. /s/ KPMG LLP - ------------------ New York, New York February 5, 2003 703, 2004 80 SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this Report to be signed on its behalf by the undersigned, thereunto duly authorized. SELECTIVE INSURANCE GROUP, INC. By: /s/ Gregory E. Murphy March 17, 2003 - ------------------------------------1, 2004 ------------------------------------------- Gregory E. Murphy Chairman of the Board, President and Chief Executive Officer By: /s/ Dale A. Thatcher March 17, 2003 - ------------------------------------1, 2004 ------------------------------------------- Dale A. Thatcher Executive Vice President of Finance, Chief Financial Officer and Treasurer Pursuant to the requirements of the Securities Exchange Act of 1934, this Report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the date indicated. By: /s/ Gregory E. Murphy March 17, 2003 - ------------------------------------1, 2004 ------------------------------------------- Gregory E. Murphy Chairman of the Board, President and Chief Executive Officer By: /s/ Paul D. Bauer March 17, 2003 - ------------------------------------1, 2004 ------------------------------------------- Paul D. Bauer Director By: /s/ A. David Brown March 17, 2003 - ------------------------------------1, 2004 ------------------------------------------- A. David Brown Director By: /s/ William A. Dolan, II March 17, 2003 - ------------------------------------1, 2004 ------------------------------------------- William A. Dolan, II Director By: /s/ C. Edward Herder March 17, 2003 - ------------------------------------1, 2004 ------------------------------------------- C. Edward Herder Director 7181 By: /s/ William M. Kearns, Jr. March 17, 2003 - ------------------------------------1, 2004 ------------------------------------------- William M. Kearns, Jr. Director By: /s/ Joan M. Lamm-Tennant, Ph.D. March 17, 2003 - ------------------------------------1, 2004 ------------------------------------------- Joan M. Lamm-Tennant, Ph.D. Director By: /s/ S. Griffin McClellan, III March 17, 2003 - ------------------------------------1, 2004 ------------------------------------------- S. Griffin McClellan, III Director By: /s/ John F. Rockart March 17, 2003 - ------------------------------------1, 2004 ------------------------------------------- John F. Rockart Director By: /s/ William M. Rue March 17, 2003 - ------------------------------------1, 2004 ------------------------------------------- William M. Rue Director By: /s/ J. Brian Thebault March 17, 2003 - ------------------------------------1, 2004 ------------------------------------------- J. Brian Thebault Director 7282 SCHEDULE I SELECTIVE INSURANCE GROUP, INC. AND CONSOLIDATED SUBSIDIARIES SUMMARY OF INVESTMENTS-OTHER THAN INVESTMENTS IN RELATED PARTIES DECEMBER 31, 20022003
Type of investment AMORTIZED COST FAIR CARRYING (in thousands) OR COST VALUE AMOUNT -------------- --------- ---------- ------------------------------------------------------------------------------------------------ DEBT SECURITIES: Held-to-maturity: U.S. government and government agencies $ 2,102 2,112 2,102 Obligations of states and political subdivisions 103,215 108,583 103,215$ 72,128 75,280 72,128 Mortgage-backed securities 4,001 4,090 4,001 ----------193 198 193 -------------- --------- --------- Total debt securities, held-to-maturity 109,318 114,785 109,318 ----------72,321 75,478 72,321 -------------- --------- --------- Available-for-sale: U.S. government and government agencies 203,540 217,574 217,574157,797 169,226 169,226 Obligations of states and political subdivisions 435,188 460,131 460,131772,430 796,130 796,130 Corporate securities 507,275 539,473 539,473436,180 471,092 471,092 Asset-backed securities 21,857 22,542 22,54224,460 25,177 25,177 Mortgage-backed securities 503,487 532,341 532,341 ----------523,768 548,439 548,439 -------------- --------- --------- Total debt securities, available-for-sale 1,671,347 1,772,061 1,772,061 ----------1,914,635 2,010,064 2,010,064 -------------- --------- --------- EQUITY SECURITIES, AVAILABLE-FOR-SALE: Common stocks: Public utilities 2,573 6,462 6,4621,255 2,872 2,872 Banks, trust and insurance companies 19,999 31,712 31,71233,004 58,983 58,983 Industrial, miscellaneous and all other 97,464 158,739 158,739 ----------129,343 234,706 234,706 -------------- --------- --------- Total equity securities, available-for-sale 120,036 196,913 196,913 ----------163,602 296,561 296,561 -------------- --------- --------- Short-term investments 24,700 24,700 24,70023,043 23,043 23,043 Other investments 23,559 23,559 23,559 ----------35,655 35,655 35,655 -------------- --------- --------- Total investments $1,948,960 2,132,018 2,126,551 ==========$ 2,209,256 2,440,801 2,437,644 ============== ========= =========
7383 SCHEDULE II SELECTIVE INSURANCE GROUP, INC (PARENT CORPORATION) BALANCE SHEETS
December 31, (in thousands, except share amounts) 2003 2002 2001 --------- --------- --------------------------------------------------------------------------------------------------- ASSETS Debt securities, available-for-sale - at fair value (1) (cost: $54,714 - 2003; $71,358 - 2002; $0 - 2001)2002) $ 55,579 72,142 -- Short-term investments 6,786 10,311 15,534 Cash 12 59 218 Investment in subsidiaries 937,560 842,334 734,683 Current federal income tax 4,381 3,453 2,359 Deferred federal income tax 3,642 3,253 3,581 Other assets 11,400 7,435 13,573 -------------------- -------- Total assets $ 1,019,360 938,987 769,948 ==================== ======== LIABILITIES AND STOCKHOLDERS' EQUITY LIABILITIES: Senior convertible notes $ 115,937 -- Note115,937 Notes payable 121,500 145,500 160,350 Other liabilities 32,139 25,448 18,438 -------------------- -------- Total liabilities 269,576 286,885 178,788 -------------------- -------- STOCKHOLDERS' EQUITY: Preferred stock of $0 par value per share: Authorized shares: 5,000,000; no shares issued or outstanding Common stock of $2 par value per share: Authorized shares: 180,000,000 Issued: 41,567,552 - 2003; 40,780,950 - 2002; 39,588,746 - 20012002 83,135 81,562 79,177 Additional paid-in capital 113,283 95,435 77,126 Retained earnings 612,208 564,358 536,188 Accumulated other comprehensive income 148,452 113,629 98,037 Treasury stock - at cost (shares: 14,284,612 - 2003; 14,185,020 - 2002; 14,056,403 - 2001;)2002) (197,792) (195,295) (192,284) Unearned stock compensation and notes receivable from stock sales (9,502) (7,587) (7,084) -------------------- -------- Total stockholders' equity 749,784 652,102 591,160 -------------------- -------- Total liabilities and stockholders' equity $ 1,019,360 938,987 769,948 ==================== ========
(1)As part of the Company's senior convertible note issuance in 2002, the Company established a trust of approximately $72 million. As of December 2003, approximately $53 million of these debt securities have been placedremains in an irrevocablethe trust to provide funds for the notes payablewith maturities scheduled in the next threetwo years. Information should be read in conjunction with the Notes to consolidated financial statements of Selective Insurance Group, Inc., and its subsidiaries in Item 88. "Financial Statements and Supplementary Data" of the 20022003 Report on Form 10-K. 7484 SCHEDULE II (CONTINUED) SELECTIVE INSURANCE GROUP, INC (PARENT CORPORATION) STATEMENTS OF INCOME
YEAR ENDED DECEMBER 31, ---------------------------------- (in thousands) 2003 2002 2001 2000 -------- ------- -------- ------------------------------------------------------------------------------------------------ REVENUES: Dividends from subsidiaries $ 26,331 21,248 29,229 38,519 Net investment income earned 2,131 707 240 312 Realized gains (losses) (94) 829 (1,092) 227 Other income 137 185 540 848 -------- ------- --------------- -------- Total revenues 28,505 22,969 28,917 39,906 -------- ------- --------------- -------- EXPENSES: Interest expense 17,148 15,386 15,287 13,745 Other expenses 6,898 5,890 4,416 5,602 -------- ------- --------------- -------- Total expenses 24,046 21,276 19,703 19,347 -------- ------- --------------- -------- Income before federal income tax and equity in undistributed income of subsidiaries 4,459 1,693 9,214 20,559 -------- ------- --------------- -------- FEDERAL INCOME TAX (BENEFIT) EXPENSE: Current (5,067) (3,919) (5,989) (4,552) Deferred (418) 54 576 (1,424) -------- ------- --------------- -------- Total federal income tax benefit (5,485) (3,865) (5,413) (5,976) -------- ------- --------------- -------- Income before equity in undistributed income of subsidiaries, net of tax 9,944 5,558 14,627 26,535 Equity in undistributed income of subsidiaries, net of tax 54,595 38,216 11,066 -- -------- ------- --------------- -------- Net income $ 64,539 43,774 25,693 26,535 ======== ======= =============== ========
Information should be read in conjunction with the Notes to consolidated financial statements of Selective Insurance Group, Inc. and its subsidiaries in Item 88. "Financial Statements and Supplementary Data" of the 20022003 Report on Form 10-K. 7585 SCHEDULE II (CONTINUED) SELECTIVE INSURANCE GROUP, INC (PARENT CORPORATION) STATEMENTS OF CASH FLOWS
YEAR ENDED DECEMBER 31, --------------------------------------------------------------------- (in thousands) 2003 2002 2001 2000 --------- ------- -------- ------------------------------------------------------------------------------------------------- OPERATING ACTIVITIES: Net income $ 64,539 43,774 25,693 26,535 --------- ------- --------------- -------- -------- Adjustments to reconcile net income to net cash provided by operating activities: Equity in undistributed income of subsidiaries, net of tax (54,595) (38,216) (11,066) -- Dividend in excess of subsidiaries' income -- -- 15,366 Increase in net federal income tax recoverable (1,345) (2,590) (940) (1,646) Net realized (gains) losses 94 (829) 1,092 (227) Amortization 725 136 108 Amortization of deferred compensation 5,095 3,848 3,006 3,462Amortization - other 1,792 725 136 Other, net 2,644 9,418 (4,084) 6,242 --------- ------- --------------- -------- -------- Net adjustments (46,315) (27,644) (11,856) 23,305 --------- ------- --------------- -------- -------- Net cash provided by operating activities 18,224 16,130 13,837 49,840 --------- ------- --------------- -------- -------- INVESTING ACTIVITIES: Purchase of debt securities, available-for-sale (18,905) (71,931) -- --- Sale of debt securities, available-for-sale 33,885 - - Purchase of other investments --- - (243) (1,000) Purchase of subsidiaries --- - (97) (5,999) Sale of subsidiary - 15,733 -- --- Sale of equity securities, available-for-sale --- 95 2,201 --------- ------- ------- Net cash used in investing activities (56,198) (245) (4,798) --------- ------- ------- FINANCING ACTIVITIES: Dividends to stockholders (15,604) (15,174) (15,343) Capital contribution to subsidiaries (58,500) -- -- Acquisition of treasury stock (3,011) (10,732) (37,677) Proceeds from senior convertible notes 112,750 -- -- Proceeds from notes payable -- -- 88,440 Principal payment on note payable (14,850) (11,767) (7,143) Proceeds from short-term debt -- -- 40,200 Paydown of short-term debt -- -- (91,502) Increase from issuance of common stock 18,252 15,604 8,962 Increase in unearned stock compensation and notes receivable from stock sale (4,351) (3,803) (3,018) --------- ------- --------------- -------- -------- Net cash provided by (used in) investing activities 14,980 (56,198) (245) -------- -------- -------- FINANCING ACTIVITIES: Dividends to stockholders (16,689) (15,604) (15,174) Capital contribution to subsidiaries (5,851) (58,500) - Acquisition of treasury stock (2,497) (3,011) (10,732) Proceeds from senior convertible notes - 112,750 - Principal payment on note payable (24,000) (14,850) (11,767) Net proceeds from dividend reinvestment plan 1,195 1,142 1,138 Net proceeds from stock purchase and compensation plans 11,011 12,630 10,621 Proceeds received on notes receivable from stock sale 55 129 42 -------- -------- -------- Net cash (used in) provided by financing activities (36,776) 34,686 (25,872) (17,081) --------- ------- --------------- -------- -------- Net (decrease) increasedecrease in cash and short-term investments (3,572) (5,382) (12,280) 27,961 Cash and short-term investments at beginning of year 10,370 15,752 28,032 71 --------- ------- --------------- -------- -------- Cash and short-term investments at end of year $ 6,798 10,370 15,752 28,032 ========= ======= =============== ======== ========
Information should be read in conjunction with the Notes to consolidated financial statements of Selective Insurance Group, Inc. and its subsidiaries in Item 88. "Financial Statements and Supplementary Data" of the 20022003 Report on Form 10-K. 7686 SCHEDULE III SELECTIVE INSURANCE GROUP, INC. AND CONSOLIDATED SUBSIDIARIES SUPPLEMENTARY INSURANCE INFORMATION YEAR ENDED DECEMBER 31, 2003
Amortiza- tion of Reserve Losses deferred Other Deferred policy for losses Net and loss policy operating acquisition and loss Unearned premiums expenses acquisition expenses Net premiums (in thousands) costs expenses premiums earned incurred costs (2) (1), (2) written - ------------------------------------------------------------------------------------------------------------------------------- Commercial $138,214 1,188,479 481,598 920,409 637,469 270,388 26,080 999,486 Personal 34,172 214,723 115,491 212,661 161,161 54,207 9,017 219,673 Reinsurance recoverable on unpaid losses and loss expenses - 184,611 - - - - - - Prepaid reinsurance premiums - - 52,817 - - - - - Interest and general corporate expenses - - - - - - 23,581 - --------------- ---------- -------- ------------ -------- ----------- --------- ------------ Total $ 172,386 1,587,813 649,906 1,133,070 798,630 324,595 58,678 1,219,159 =============== ========== ======== ============ ======== =========== ========= ============
NOTE: A meaningful allocation of net investment income of $114,748 and net realized gain on investments of $12,842 is considered impracticable because the Company does not maintain distinct investment portfolios for each segment. (1) Other operating expenses includes $(1,421) of underwriting income that is included in other income or other expense on the consolidated income statement in Item 8. "Financial Statements and Supplementary Data" of the 2003 Report on Form 10-K. (2) The total, $383,273, of the amortization of deferred policy acquisition cost $(324,595) and other operating expenses $(58,678) is reconciled to the consolidated statements of income, as follows: Policy acquisition costs $ 356,050 Dividends to policyholders 5,054 Interest expense 17,148 Other expenses 8,637 Other income (3,616) ----------- Total $ 383,273 ===========
87 SCHEDULE III (CONTINUED) SELECTIVE INSURANCE GROUP, INC. AND CONSOLIDATED SUBSIDIARIES SUPPLEMENTARY INSURANCE INFORMATION YEAR ENDED DECEMBER 31, 2002
Amortiza- tion of Deferred Reserve Losses deferred Other policy for losses Net and loss policy operating Net acquisition and loss Unearned premiums expenses acquisition expenses premiums (in thousands) costs expenses premiums earned incurred costs (2) (1),(2) written ----------- ---------- -------- -------- -------- ----------- --------- --------- ------------------------------------------------------------------------------------------------------------------------------ Commercial $118,022$ 118,022 1,018,900 402,521402,522 788,454 554,742 230,117 24,730 849,215 Personal 30,136 224,151 108,478 199,814 159,838 50,438 7,146 204,272 Reinsurance recoverable on unpaid losses and loss expenses --- 160,374 -- -- -- -- -- --- - - - - - Prepaid reinsurance premiums -- --- - 46,141 -- -- -- -- --- - - - - Interest and general corporate expenses -- -- -- -- -- --- - - - - - 20,625 --- ----------- ---------- -------- -------- -------- ----------- --------- ------- ------- ------- ------- ------ --------- Total $148,158$ 148,158 1,403,425 557,140557,141 988,268 714,580 280,555 52,501 1,053,487 =========== ========== ======== ======== ======== =========== ========= ======= ======= ======= ======= ====== =========
NOTE: A meaningful allocation of net investment income of $103,067 and net realized gain on investments of $3,294 is considered impracticable because the Company does not maintain distinct investment portfolios for each segment. (1) Other operating expenses includes $(327) of underwriting charges that are included in other income or other expense on the consolidated income statement in Item 88. "Financial Statements and Supplementary Data" of the 2002 Report on Form 10-K. (2) The total, $333,056, of the amortization of deferred policy acquisition cost ($280,555)$(280,555) and other operating expenses ($52,501)$(52,501) is reconciled to the consolidated statements of income, as follows: Policy acquisition costs $ 307,505 Dividends to policyholders 5,762 Interest expense 15,093 Other expenses 8,221 Other income (3,525) ------------------- Total $ 333,056 ===================
7788 SCHEDULE III (CONTINUED) SELECTIVE INSURANCE GROUP, INC. AND CONSOLIDATED SUBSIDIARIES SUPPLEMENTARY INSURANCE INFORMATION YEAR ENDED DECEMBER 31, 2001
Amortiza- tion of Deferred Reserve Losses deferred Other policy for losses Net and loss policy operating Net acquisition and loss Unearned premiums expenses acquisition expenses premiums (in thousands) costs expenses premiums earned incurred costs (2) (1), (2) written ----------- ---------- -------- -------- -------- ----------- --------- --------- ------------------------------------------------------------------------------------------ Commercial $103,064 902,308 341,765$ 678,321 480,993 201,380 28,849 723,842 Personal 28,587 229,519 104,016 204,727 174,891 55,860 1,713 201,578 Reinsurance recoverable on unpaid losses and loss expenses -- 166,511 -- -- -- -- -- --- - - - - Prepaid reinsurance premiums -- -- 39,932 -- -- -- -- --- - - - - Interest and general corporate expenses -- -- -- -- -- --- - - 18,820 --- ------------ -------- ----------- --------- ------- ------- ------- ------- ------ --------- Total $131,651 1,298,338 485,713$ 883,048 655,884 257,240 49,382 925,420 ============ ======== =========== ========= ======= ======= ======= ======= ====== =========
NOTE: A meaningful allocation of net investment income of $96,767 and net realized gainloss on investments of $6,816 is considered impracticable because the Company does not maintain distinct investment portfolios for each segment. (1) Other operating expenses includes $868 of underwriting charges that are included in other income or other expense on the consolidated income statement in Item 88. "Financial Statements and Supplementary Data" of the 2001 Reportreport on Form 10-K. (2) The total, $306,622, of the amortization of deferred policy acquisition cost ($257,240)$(257,240) and other operating expenses ($49,382)$(49,382) is reconciled to the consolidated statements of income, as follows: Policy acquisition costs $ 277,897 Dividends to policyholders 8,275 Interest expense 14,526 Other expenses 8,687 Other income (2,763) --------- Total $ 306,622 =========
78 SCHEDULE III (CONTINUED) SELECTIVE INSURANCE GROUP, INC. AND CONSOLIDATED SUBSIDIARIES SUPPLEMENTARY INSURANCE INFORMATION YEAR ENDED DECEMBER 31, 2000
Amortiza- tion of Losses deferred Other Net and loss policy operating Net premiums expenses acquisition expenses premiums (in thousands) earned incurred costs (2) (1), (2) written -------- -------- ----------- --------- -------- Commercial $611,865 443,933 181,285 31,833 638,991 Personal 209,400 170,133 54,158 5,045 204,613 Reinsurance recoverable on unpaid losses and loss expenses -- -- -- -- -- Prepaid reinsurance premiums -- -- -- -- -- Interest and general corporate expenses -- -- -- 19,247 -- -------- ------- ------- ------ ------- Total $821,265 614,066 235,443 56,125 843,604 ======== ======= ======= ====== =======
NOTE: A meaningful allocation of net investment income of $99,495 and net realized loss on investments of $4,191 is considered impracticable because the Company does not maintain distinct investment portfolios for each segment. (1) Other operating expenses includes $3,111 of underwriting charges that are included in other income or other expense on the consolidated income statement in Item 8 of the 2000 report on Form 10-K. (2) The total, $291,568, of the amortization of deferred policy acquisition cost ($235,443) and other operating expenses ($56,125) is reconciled to the consolidated statements of income, as follows: Policy acquisition costs $ 261,540 Dividends to policyholders 7,670 Interest expense 13,745 Other expenses 12,352 Other income (3,739) --------- Total $ 291,568 =========
7989 SCHEDULE IV SELECTIVE INSURANCE GROUP, INC. AND CONSOLIDATED SUBSIDIARIES REINSURANCE YEARS ENDED DECEMBER 31, 2003, 2002 2001 AND 20002001
% Of Assumed Ceded Amount Direct From Other to Other Net Assumed (in thousands) Amount Companies Companies Amount To Net ---------- ---------- --------- ------- -------- ---------------------------------------------------------------------------------------------------- 2003 Premiums earned: Accident and health insurance $ 160 - - 160 - Property and liability insurance 1,247,493 28,386 142,969 1,132,910 2.5% ------------ ---------- --------- ---------- ------- Total premiums earned $ 1,247,653 28,386 142,969 1,133,070 2.5% ============ ========== ========= ========== ======= 2002 Premiums earned: Accident and health insurance $ 201 --- 3 198 --- Property and liability insurance 1,092,471 22,711 127,1121,088,385 22,359 122,674 988,070 2.3% ------------ ---------- --------------- ---------- ------- ------- ------ Total premiums earned $1,092,672 22,711 127,115$ 1,088,586 22,359 122,677 988,268 2.3% ============ ========== =============== ========== ======= ======= ====== 2001 Premiums earned: Accident and health insurance $ 198 -- --- - 198 --- Property and liability insurance 964,564 20,555 102,269960,948 20,327 98,425 882,850 2.3% ------------ ---------- --------------- ---------- ------- ------- ------ Total premiums earned $ 964,762 20,555 102,269961,146 20,327 98,425 883,048 2.3% ============ ========== ====== ======= ======= ====== 2000 Premiums earned: Accident and health insurance $ 365 -- -- 365 -- Property and liability insurance 900,824 14,529 94,453 820,900 1.8% ---------- ------ ------- ------- ------ Total premiums earned $ 901,189 14,529 94,453 821,265 1.8%========= ========== ====== ======= ======= ======
8090 SCHEDULE V SELECTIVE INSURANCE GROUP, INC. AND CONSOLIDATED SUBSIDIARIES ALLOWANCE FOR UNCOLLECTIBLE PREMIUMS AND OTHER RECEIVABLES YEARS ENDED DECEMBER 31, 2003, 2002 2001 AND 20002001
(in thousands) 2003 2002 2001 2000 ------- ------ ------- --------------------------------------------------------- Balance, January 1 $ 4,299 6,071 3,6495,131 4,954 6,681 Additions 2,982 3,873 6,7133,615 4,432 4,183 Deletions (3,600) (5,645) (4,291) -------(2,215) (4,255) (5,910) --------- ------ ------ Balance, December 31 $ 3,681 4,299 6,071 =======6,531 5,131 4,954 ========= ====== ======
8191 SCHEDULE VI SELECTIVE INSURANCE GROUP, INC. AND CONSOLIDATED SUBSIDIARIES SUPPLEMENTAL INFORMATION YEARS ENDED DECEMBER 31, 2003, 2002 2001 AND 20002001
Losses and loss expenses incurred related to ---------------------- Affiliation with Registrant------------------------------ (1) (2) Paid losses Affiliation with Registrant Current Prior and loss (in thousands) year years expenses -------- ------- ------------ ------------------------------------------------------------------------------- Consolidated Property/Property & Casualty Subsidiaries: Year ended December 31, 2003 $ 783,580 15,050 638,479 ---------- ---------- ----------- Year ended December 31, 2002 $694,744$ 694,744 19,836 603,356 -------- ------- ----------------- ---------- ----------- Year ended December 31, 2001 $642,173$ 642,173 13,711 635,844 -------- ------- ------- Year ended December 31, 2000 $615,095 (1,029) 584,043 -------- ------- ----------------- ---------- -----------
NOTE: The other information required in this schedule (e.g., deferred policy acquisition costs, reserves for losses and loss expenses, unearned premiums, net premiums earned, net investment income, amortization of deferred policy acquisition costs, and net premiums written) is contained in Schedule III in this report. In addition, the Company does not discount loss reserves. Certain prior year amounts have been restated to conform to 2002 presentation. 82 CERTIFICATIONS I, Gregory E. Murphy, certify that: 1. I have reviewed this annual report on Form 10-K of Selective Insurance Group, Inc.; 2. Based on my knowledge, this annual report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this annual report; 3. Based on my knowledge, the financial statements, and other financial information included in this annual report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this annual report; 4. The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have: a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this annual report is being prepared; b) evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this annual report (the "Evaluation Date"); and c) presented in this annual report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant's other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's board of directors (or persons performing the equivalent functions): a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6. The registrant's other certifying officers and I have indicated in this annual report whether there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. Date: March 17, 2003 By: /s/ Gregory E. Murphy ---------------------------------------- Gregory E. Murphy Chairman, President and Chief Executive Officer 83 I, Dale A. Thatcher, certify that: 1. I have reviewed this annual report on Form 10-K of Selective Insurance Group, Inc.; 2. Based on my knowledge, this annual report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this annual report; 3. Based on my knowledge, the financial statements, and other financial information included in this annual report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this annual report; 4. The registrant's other certifying officers and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-14 and 15d-14) for the registrant and have: a) designed such disclosure controls and procedures to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this annual report is being prepared; b) evaluated the effectiveness of the registrant's disclosure controls and procedures as of a date within 90 days prior to the filing date of this annual report (the "Evaluation Date"); and c) presented in this annual report our conclusions about the effectiveness of the disclosure controls and procedures based on our evaluation as of the Evaluation Date; 5. The registrant's other certifying officers and I have disclosed, based on our most recent evaluation, to the registrant's auditors and the audit committee of registrant's board of directors (or persons performing the equivalent functions): a) all significant deficiencies in the design or operation of internal controls which could adversely affect the registrant's ability to record, process, summarize and report financial data and have identified for the registrant's auditors any material weaknesses in internal controls; and b) any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant's internal controls; and 6. The registrant's other certifying officers and I have indicated in this annual report whether there were significant changes in internal controls or in other factors that could significantly affect internal controls subsequent to the date of our most recent evaluation, including any corrective actions with regard to significant deficiencies and material weaknesses. Date: March 17, 2003 By: /s/ Dale A. Thatcher ---------------------------------------- Dale A. Thatcher Executive Vice President, Chief Financial Officer and Treasurer 8492 EXHIBIT INDEX * Exhibits included within this 10-K filing Exhibit Number - ------- 3.1 Restated Certificate of Incorporation of Selective Insurance Group, Inc., dated August 4, 1977, as amended, (incorporated by reference herein to Exhibit 3.1 to the Company's Annual Report on Form 10-K for the year ended December 31, 1997, File No. 0-8641). 3.2 The Company's By-Laws, adopted on August 26, 1977, as amended, (incorporated by reference herein to Exhibit 3.2 to the Company's Annual Report on Form 10-K for the year ended December 31, 2001, file No. 0-8641). 4.1 The form of Indenture dated December 29, 1982, between the Selective Insurance Group, Inc. and Midlantic National Bank, as Trustee relating to the Company's 8 3/4% Subordinated Convertible Debentures due 2008 (incorporated by reference herein to Exhibit 4.3 to the Company's Registration Statement on Form S-3 No. 2-80881). 4.2 The form of Indenture dated September 24, 2002, between Selective Insurance Group, Inc., and National City Bank as Trustee relating to the Company's 1.6155% Senior Convertible Notes due September 24, 2032, (incorporated by reference herein to the Company's RegistrationRegulation Statement in Form S-3 No. 333-101489). 4.3 Amended and Restated Rights Agreement, dated February 2, 1999, between Selective Insurance Group, Inc. and First Chicago Trust, (incorporated by reference herein to the Company's Current Report on Form 8-K filed February 2, 1999, File No. 0-8641.) 10.1 The Selective Insurance Retirement Savings Plan as amended through August 15, 1996 (incorporated by reference herein to Exhibit 4 to the Company's Registration Statement on Form S-8 No. 333-10477). 10.1a Amendment, dated May 2, 1997, to the Selective Insurance Retirement Savings Plan in Exhibit 10.1 above (incorporated by reference herein to Exhibit 10.6 to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 1997, File No. 0-8641). *10.1b10.1b Amendment and restatement, effective January 1, 1997, to the Selective Insurance Retirement Savings Plan, filed herewith. *10.1c10.1c Amendment Number 1 to the amended and restated Selective Insurance Retirement Savings Plan effective January 1, 2002, filed herewith. *10.1d10.1d Amendment Number 2 to the amended and restated Selective Insurance Retirement Savings Plan effective January 1, 1997, filed herewith. 10.2 The Retirement Income Plan for Employees of Selective Insurance Company of America, as amended through May 6, 1994 (incorporated by reference herein to Exhibit 10.2 to the Company's Annual Report on Form 10-K for the year ended December 31, 1994, File No. 0-8641). *10.2a10.2a Amendment and restatement, effective January 1, 1997, to the Retirement Income Plan for Selective Insurance Company of America, filed herewith. *10.2b10.2b Amendment Number 1 to the amended and restated Retirement Income Plan for Selective Insurance Company of America, effective July 1, 2002, filed herewith. *10.2c10.2c Amendment Number 2 to the amended and restated Retirement Income Plan for Selective Insurance Company of America, effective January 1, 2003, filed herewith. *10.2d10.2d Amendment Number 3 to the amended and restated Retirement Income Plan for Selective Insurance Company of America, effective January 1, 1997, filed herewith. 10.3 Selective Insurance Company of America Deferred Compensation Plan, effective July 1, 2002, (incorporated by reference herein to Exhibit 99.1 of the Company's Registration Statement on Form S-8, No. 333-97799). 85 10.4 Selective Insurance Group, Inc. Stock Option Plan II, as amended through October 9, 1997, and related forms of option agreements (incorporated by reference herein to Exhibits 4.1 to the Company's Registration Statement on Form S-8 No. 333-37501). 93 10.4a The Selective Insurance Group, Inc. Stock Option Plan II, as amended through July 28, 1998, (incorporated by reference herein to Exhibit 10.13a to the Company's Annual Report on Form 10-K for the year ended December 31, 1993, File No. 0-8641). 10.4b The Selective Insurance Group, Inc. Stock Option Plan II, as amended through January 31, 2000, (incorporated by reference herein to Exhibit 10.13b to the Company's Annual Report on Form 10-K for the year ended December 31, 1999, File No. 0-8641). 10.5 The Selective Insurance Group, Inc. Stock Option Plan III (incorporated by reference herein to Exhibit A to the Company's Definitive Proxy Statement for its 2002 Annual Meeting of Stockholders' filed with the Securities and Exchange Commission on April 1, 2002). 10.6 Deferred Compensation Plan for Directors (incorporated by reference herein to Exhibit 10.5 to the Company's Annual Report on Form 10-K for the year ended December 31, 1993, File No. 0-8641). 10.7 The Company's 1987 Employee Stock Purchase Savings Plan (incorporated by reference herein to Exhibit 10.6 to the Company's Annual Report on Form 10-K for the year ended December 31, 1993, File No. 0-8641). 10.7a Amendment, dated May 2, 1997, to the 1987 Employee Stock Purchase Savings Plan in Exhibit 10.6 above (incorporated by reference herein to Exhibit 10.5 to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 1997, File No. 0-8641). 10.8 The Selective Insurance Rewards*10.8 Description of Annual Cash Incentive Program adopted January 1, 1994, which replaced the Annual Incentive Compensation Plan (incorporated by reference herein to Exhibit 10.7 to the Company's Annual Report on Form 10-K for the year ended December 31, 1994, File No. 0-8641)(ACIP). 10.9 The Selective Insurance Group, Inc. Stock Purchase Plan for Independent Insurance Agents, as amended (incorporated by reference herein to the Company's Post Effective Amendment No. 2 on Form S-3 No. 033-30833). 10.10 The Selective Insurance Group, Inc. Stock Option Plan for Directors, as amended (incorporated by reference herein to Exhibit 4.4 of the Company's Registration Statement on Form S-8 No. 333-10477). 10.11 The Selective Insurance Group, Inc. Stock Compensation Plan for Nonemployee Directors (incorporated by reference herein to Exhibit 4 to the Company's Registration Statement on Form S-8 No. 333-10465). 10.11a The Selective Insurance Group, Inc. Stock Compensation Plan for Nonemployee Directors, as amended (incorporated by reference herein to Exhibit A to the Company's Definitive Proxy Statement for its 2000 Annual Meeting of Stockholders filed with the Securities and Exchange Commission on March 31, 2000). 10.12 Employment, Termination and Severance Agreements. 10.12a Employment Agreement with Gregory E. Murphy, dated August 1, 1995 (incorporated by reference herein to Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q for the quarter ended September 30, 1995, File No. 0-8641). 10.12a1 Amendment Number 1, dated May 1, 1998, to the Employment Agreement with Gregory E. Murphy in Exhibit 10.11c above (incorporated by reference herein to Exhibit 10.4 to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 1998, File No. 0-8641). 10.12a2 Amendment Number 2, dated May 5, 2000, to the Employment Agreement with Gregory E. Murphy in Exhibit 10.11c above (incorporated by reference herein to Exhibit 10.16a to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2000, File No. 0-8641). 10.12a3 Amendment Number 3, dated August 1, 2001, to the Employment Agreement with Gregory E. Murphy in Exhibit 10.11c above (incorporated by reference herein to Exhibit 10.16a to the Company's Quarterly Report on Form 10-Q for the quarter ended September 30, 2001, File No. 0-8641). 10.12b Termination Agreement, dated August 1, 1995, between Selective Insurance Company of America and Gregory E. Murphy (incorporated by reference herein to Exhibit 10.2 to the Company's Quarterly Report on Form 10-Q for the quarter ended September 30, 1995, File No. 0-8641). 10.12b1 Amendment Number 1, dated December 16, 1998, to the Termination Agreement between Selective Insurance Company of America and Gregory E. Murphy in Exhibit 10.11d above (incorporated by reference herein to Exhibit 10.16t to the Company's Annual Report on Form 10-K for the year ended December 31, 1998, File No. 0-8641). 86 10.12c Employment Agreement with Jamie Ochiltree, III, dated October 31, 1995 (incorporated by reference herein to Exhibit 10.11f to the Company's Annual Report on Form 10-K for the year ended December 31, 1995, File No. 0-8641). 10.12c1 Amendment Number 1, dated October 31, 1998, to the Employment Agreement with Jamie Ochiltree, III in Exhibit 10.11e above (incorporated by reference herein to Exhibit 10.16r to the Company's Annual Report on Form 10-K for the year ended December 31, 1998, File No. 0-8641). 94 10.12c2 Amendment Number 2, dated May 5, 2000, to the Employment Agreement with Jamie Ochiltree, III in Exhibit 10.11e above (incorporated by reference herein to Exhibit 10.16b to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2000, File No. 0-8641). 10.12c3 Amendment Number 3, dated October 31, 2001, to the Employment Agreement with Jamie Ochiltree, III in Exhibit 10.11e above (incorporated by reference herein to Exhibit 10.16c to the Company's Quarterly Report on Form 10-Q for the quarter ended September 30, 2001, File No. 0-8641). 10.12d Termination Agreement, dated August 1, 1995, between Selective Insurance Company of America and Jamie Ochiltree, III (incorporated by reference herein to Exhibit 10.11j to the Company's Annual Report on Form 10-K for the year ended December 31, 1995, File No. 0-8641). 10.12d1 Amendment Number 1, dated December 16, 1998, to the Termination Agreement between Selective Insurance Company of America and Jamie Ochiltree, III in Exhibit 10.11f above (incorporated by reference herein to Exhibit 10.16v to the Company's Annual Report on Form 10-K for the year ended December 31, 1998, File No. 0-8641). 10.12e Employment Agreement, dated May 2, 1997, between Selective Insurance Company of America and James W. Coleman, Jr. (incorporated by reference herein to Exhibit 10.3 to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 1997, File No. 0-8641). 10.12e1 Amendment Number 1, dated May 5, 2000, to the Employment Agreement with James W. Coleman, Jr. in Exhibit 10.11g above (incorporated by reference herein to Exhibit 10.16c to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2000, File No. 0-8641). *10.12e210.12e2 Amendment Number 2, dated March 1, 2003, to the Employment Agreement with James W. Coleman, Jr., filed herewith. 10.12f Termination Agreement, dated May 2, 1997, between Selective Insurance Company of America and James W. Coleman, Jr. (incorporated by reference herein to Exhibit 10.4 to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 1997, File No. 0-8641). 10.12f1 Amendment Number 1, dated December 16, 1998, to the Termination Agreement between Selective Insurance Company of America and James W. Coleman, Jr. in Exhibit 10.11h above (incorporated by reference herein to Exhibit 10.16w to the Company's Annual Report on Form 10-K for the year ended December 31, 1998, File No. 0-8641). 10.12g Termination Agreement, dated September 27, 1999, between Selective Insurance Company of America and Ronald J. Zaleski, (incorporated by reference herein to Exhibit 10.16z to the Company's Annual Report on Form 10-K for the year ended December 31, 1999, File No. 0-8641). 10.12h Termination Agreement, dated March 1, 2000, between Selective Insurance Company of America and Eduard Pulkstenis (incorporated by reference herein to Exhibit 10.16ab to the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 2000, File No. 0-8641). 10.12i Employment Agreement with Dale A. Thatcher, dated May 5, 2000 (incorporated by reference herein to Exhibit 10.16f to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2000, File No. 0-8641). *10.12i110.12i1 Amendment Number 1, dated March 1, 2003, to the Employment Agreement with Dale A. Thatcher, filed herewith. 10.12j Termination Agreement with Dale A. Thatcher, dated May 5, 2000 (incorporated by reference herein to Exhibit 10.16g to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2000, File No. 0-8641). 10.12k Employment Agreement with Richard F. Connell, dated August 8, 2000 (incorporated by reference herein to Exhibit 10.16a to the Company's Quarterly Report on Form 10-Q for the quarter ended September 30, 2000, File No. 0-8641). *10.12k110.12k1 Amendment Number 1, dated March 1, 2003, to the Employment Agreement with Richard F. Connell, filed herewith. 87 10.12l Termination Agreement with Richard F. Connell, dated August 8, 2000 (incorporated by reference herein to Exhibit 10.16b to the Company's Quarterly Report on Form 10-Q for the quarter ended September 30, 2000, File No. 0-8641). 10.12m Termination agreement with Sharon R. Cooper, dated May 3, 2001 (incorporated by reference herein to Exhibit 10.16a to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2001, File No. 0-8641). *10.12n Termination agreement with Richard W. Berstein, dated November 5, 2002, filed herewith.95 10.13 Form of Note Purchase Agreement dated as of August 1, 1994 with respect to Selective Insurance Group, Inc. 8.77% Senior Notes due August 1, 2005 (incorporated by reference herein to Exhibit 99.2 to the Company's Post-Effective Amendment No. 1 to the Registration Statement on Form S-3, No. 33-30833). 10.14 Promissory Note of $25,000,000 Revolving Line of Credit with State Street Bank and Trust Company (incorporated by reference herein to Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q for the quarter ended March 31, 1997, File No. 0-8641). 10.14a Amendment, dated June 30, 1998, to the Promissory Note of $25,000,000 Revolving Line of Credit with State Street Bank and Trust Company in Exhibit 10.14 above, (incorporated by reference herein to Exhibit 10.2 to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 1998, File No. 0-8641). 10.14a1 Amendment, dated November 6, 1998, to the Promissory Note of $25,000,000 Revolving Line of Credit with State Street Bank and Trust Company in Exhibit 10.14 above, (incorporated by reference herein to Exhibit 10.24 to the Company's Annual Report on Form 10-K for the year ended December 31, 1998, File No. 0-8641). 10.14a2 Amendment, dated June 30, 2000, to the Promissory Note of $25,000,000 Revolving Line of Credit with State Street Bank and Trust Company in Exhibit 10.14 above, (incorporated by reference herein to Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q for the quarter ended September 30, 2000, File No. 0-8641). 10.14a3 Amendment, dated June 29, 2001, to the Promissory Note of $25,000,000 Revolving Line of Credit with State Street Bank and Trust Company in Exhibit 10.14 above, (incorporated by reference herein to Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q for the quarter ended September 30, 2001, File No. 0-8641). 10.14a4 Amendment, dated June 30, 2003, to the Promissory Note of $20,000,000 Line of Credit with State Street Bank and Trust Company with respect to Selective Insurance Company of America and Selective Insurance Group, Inc. (incorporated by reference herein to Exhibit 10.2 to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2003, File No. 0-8641). 10.15 Commercial Loan Note of $25,000,000 Line of Credit with First Union National Bank as of October 22, 1999, (incorporated by reference herein to Exhibit 10.28 to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2000, File No. 0-8641). 10.15a Fifth amendment, dated June 28, 2002, effective through June 27, 2003, to the $25,000,000 Line of Credit Agreement dated October 22, 1999, between Wachovia Bank, National Association (formerly known as First Union National Bank) and Selective Insurance Group, Inc. and Selective Insurance Company of America, (incorporated by reference herein to Exhibit 10.2 to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2002, File No. 0-8641). *1110.15a1 Seventh amendment, dated June 27, 2003, effective through June 26, 2004, to the $25,000,000 Line of Credit Agreement dated October 22, 1999, between Wachovia Bank, National Association and Selective Insurance Group, Inc. and Selective Insurance Company of America (incorporated by reference herein to Exhibit 10.1 to the Company's Quarterly Report on Form 10-Q for the quarter ended June 30, 2003, File No. 0-8641). * 11 Computation of earnings per share, filed herewith. *13 Page 20* 13 Glossary of the Company's 2002 Annual Report to Shareholders incorporated by reference into this Form 10-K,Terms, filed herewith. *21* 21 Subsidiaries of Selective Insurance Group, Inc., filed herewith. *23* 23 Consent of Independent Auditors, filed herewith. *99.1* 31.1 Certification of Chief Executive Officer in accordance with Section 302 of the Sarbanes-Oxley Act of 2002, filed herewith. * 31.2 Certification of Chief Financial Officer in accordance with Section 302 of the Sarbanes-Oxley Act of 2002, filed herewith. * 32.1 Certification of Chief Executive Officer in accordance with Section 906 of the Sarbanes-Oxley Act of 2002, filedfurnished herewith. *99.2* 32.2 Certification of Chief Financial Officer in accordance with Section 906 of the Sarbanes-Oxley Act of 2002, filedfurnished herewith. 8896