SECURITIES AND EXCHANGE COMMISSION

                             WASHINGTON, D.C. 2042920549

                                    FORM 10-K

[X]                      ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d)
                            OF THE SECURITIES EXCHANGE ACT OF 1934
                         For the fiscal year ended December 31, 19971999

[ ]                   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)
                            OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from                     _____________ to
                              _____________---------------------   -------------------

                        Commission file Number 333-16867
                                              -----------

                           Outsourcing Solutions Inc.
- --------------------------------------------------------------------------------
             (Exact name of registrant as specified in its charter)

                  Delaware                                    58-2197161
- --------------------------------------------       -----------------------------
       (State or other jurisdiction of            (I.R.S. Employer
       Identification Number)
    incorporation or organization)                     Identification Number)
    390 South Woods Mill Road, Suite 350
           Chesterfield, Missouri                            63017
- --------------------------------------------       ------------------------
   (Address of principal executive office)                 (Zip Code)

Registrant's telephone number, including area code:  (314) 576-0022

Securities registered pursuant to Section 12(b) of the Act:

    Title of each Class                Name of each exchange on which registered
- -----------------------------------    -----------------------------------------
             None                                          None

Securities registered pursuant to Section (g) of the Act:  None
                              (Title of each class)

Indicate by check mark whether the registrant (1) has filed all reports required
to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during
the  preceding 12 months (or for such  shorter  period that the  registrant  was
required  to file  such  reports),  and  (2) has  been  subject  to such  filing
requirements for the past 90 days.   Yes   X       No
                                         -------     ---------

Indicate by check mark if disclosure of delinquent  filers  pursuant to Item 405
of Regulation  S-K (Section 229.405 if this chapter) is not contained  herein,  and will not be contained,  to the
best of registrant's  knowledge,  in definitive proxy or information  statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K. [X]

The  aggregate  market value of the voting stock held by  non-affiliates  of the
registrant is not determinable, as the stock is not publicly traded.

APPLICABLE  ONLY TO CORPORATE  REGISTRANTS:  As of March 17, 1998,30, 2000, the following
shares of the Registrant's common stock were issued and outstanding:

  Voting common stock                                           3,425,126.01
  Class A convertible nonvoting5,976,389.04
  Non-voting common stock                                         391,740.58
  Class B convertible nonvoting common stock                          400,000.00
  Class C convertible nonvoting common stock                        1,040,000.00
                                                                    ------------
                                                                    5,256,866.59
                                                                    ============480,321.30
                                                               -------------
                                                                6,456,710.34
                                                               =============
DOCUMENTS INCORPORATED BY REFERENCE:  None



PART I

ITEM 1.    BUSINESS

General

        Outsourcing  Solutions  Inc., a Delaware Corporation  (the  "Company"  or  "OSI")  was
formed on September 21, 1995 to build, through a combination of acquisitions and
sustained internal growth,  one of the leading providers of accounts  receivable
management services.

In  September  1995,  OSI  initiated  this  strategy  with  the  acquisition  of
Atlanta-based  Accounts Portfolios,  L.P. ("API"), one of the largest purchasers
and managers of non-performing accounts receivable portfolios.  In January 1996,
OSI acquired Continental Credit Services, Inc. ("Continental") and A.M. Miller &
Associates  ("Miller"),  two industry  leaders in the  contingent  fee business.
Continental,  which is  headquartered  in Seattle and operates in eight  western
states,  provides  contingent fee services to a wide range of end markets,  with
particular emphasis on public utilities and regional telecommunications. Miller,
based in Minneapolis,  provides  contingent fee services to the student loan and
bank credit card end markets.

In November  1996,  OSI  acquired  Payco  American  Corporation  ("Payco")  with
corporate offices in Brookfield,  Wisconsin.  Originally founded as a contingent
fee service company,  Payco has diversified into other outsourcing services such
as student loan billing, health care accounts receivable billing and management,
contract management of accounts receivable and teleservicing. Upon completion of
the Payco  acquisition,  the  Company  became one of the
largest  providers  of  accounts  receivable  management  services in the United
States.States with 1999 revenues of approximately  $504.4 million. The Company believes
that it differentiates  itself from its competitors by providing a full range of
accounts  receivable  management  services  on a  national  basis that allow its
customers to outsource the management of the entire credit cycle. The breadth of
services  the  Company  provides  across all stages of the credit  cycle  allows
itself to  cross-sell  services to existing  customers  as well as to expand its
customer base by providing specific services to potential  customers in targeted
industries.  These services include collection  services,  portfolio  purchasing
services and outsourcing services which accounted for approximately 72%, 16% and
12% of 1999  revenues,  73%, 17% and 10% of 1998 revenues and 67%, 25% and 8% of
1997 revenues, respectively.

      -   Collection  services  involve  collecting on delinquent or charged-off
          consumer accounts for a fixed percentage of realized  collections or a
          fixed fee per account.

      -   Portfolio   purchasing   services  involve  acquiring   portfolios  of
          non-performing  consumer  receivables from credit grantors,  servicing
          such portfolios and retaining all amounts collected.

      -   Outsourcing   services   include   contract   management  of  accounts
          receivable, billing and teleservicing.

        The Company  manages the marketing and execution of services  within the
four stages of the credit  cycle.  In October 1997,the first stage of the credit  cycle,  OSI
acquired North Shore Agency,  Inc.  ("NSA"),provides  customers  with the ability to  outsource  services  including  credit
authorization,  usage  management and customer  service.  Dedicated call centers
provide  "first party"  services for its clients  performing  all  operations in
their  name.  The  second  stage  of  the  credit  cycle  is the  management  of
pre-uncollectable,  or charge-off,  delinquency situations. OSI provides clients
with fixed fee  early-out  programs  based on either a fee service
company  headquartered  in Long Island,  New York.  NSA  specializes  in "letter
series"letter  series or calling
program  for  accounts  that are  generally  less than 180 days past due. In the
third stage of the credit  cycle,  the  Company  offers  traditional  contingent
collection  services for direct marketers  targeted at collecting small
balance debts.delinquent and charged-off  receivables.  In the fourth
and final stage of the credit cycle,  OSI acts as a principal and purchases both
new and delinquent charged-off receivables from credit grantors.

        The  majority of NSA's  revenuesaccounts  receivable  management  industry  is  highly  fragmented.
Nationwide,  the Company estimates there are generated  from  traditional
contingent  collections  utilizing  lettersapproximately 6,000 debt collection
service companies in the United States,  with the remaining  revenues derived
from fixed fee letter services.

In November 1997, OSI acquired Accelerated Bureau10 largest agencies  currently
accounting  for 20% of  Collections,industry  revenues.  Competition  is  based  largely  on
recovery  rates,  industry  experience and  reputation  and service fees.  Large
volume  credit  grantors  typically  employ  more than one  accounts  receivable
management  company  at one  time,  and  often  compare  performance  rates  and
rebalance account placements towards higher performing servicers.

        The customer  base for the accounts  receivable  management  industry is
generally  concentrated by credit grantors in four  end-markets:  banks,  health
care,  utilities and  telecommunications.  Other significant  sources of account
placements include retail,  student loan and governmental  agencies. The Company
believes that the ongoing  consolidation in the banking,  health care, utilities
and  telecommunication  industries will benefit them by creating larger national
customers  seeking  to  place  accounts  with  accounts  receivable   management
companies  that offer  national  rather than local and  regional  coverage.  The
Company's customers include a full range of local,  regional and national credit
grantors. Our largest customer accounted for no more than 5% of 1999 revenues.

        Outsourcing Solutions Inc. ("ABC").
ABC is, a Denver-based  national fee service  company.  ABC specializesDelaware  corporation,  was formed in credit
card  collections1995
to acquire Account  Portfolios L.P., one of the largest purchasers and derives  approximately  25%servicers
of non-performing  accounts  receivables  portfolios.  Since its formation,  the
Company has completed six additional  acquisitions and has established itself as
a leading industry consolidator.  The Company has experienced significant growth
in their business  through internal growth and  acquisitions,  with its revenues
increasing from early-out
programs with$29.6 million in 1995 to $504.4 million in 1999.

Industry

        The accounts receivable management industry has experienced  significant
growth over the remaining 75% of revenues derived from standard contingent fee
collections.

In December 1997, the Company  entered into a Share Purchase  Agreement and Plan
of Merger (the "Merger Agreement") withpast 15 years.  The Union Corporation ("Union") pursuant
to which Union will become a wholly-owned subsidiary of the Company. The Company
expects to complete the transaction by April 1998.

Industry

As a  result  of the rapid growth of outstanding  consumer credit
and the corresponding  increase in delinquencies has resulted in credit grantors
have  increasingly  lookedlooking to third party service  providers in managing the accounts
receivable  process.  In  addition,  rapidThe  contingent  fee  collection  industry,  the Company's
largest  business  service,  is estimated to be a $6.5 billion market growing at
approximately 8% to 10% per annum. The Company's other business services such as
portfolio purchasing and outsourcing  services are estimated,  in the aggregate,
to be an approximately  $3.0 billion market.  The Company believes the following
are the key trends in the accounts receivable management industry:

      -   Increase in Consumer Debt and Delinquencies.  Consumer debt, a leading
          indicator  of current  and future  business  for  accounts  receivable
          management  companies,  has  increased  dramatically  in recent years.
          Between 1990 and 1998,  total  consumer  debt  increased 67% from $3.6
          trillion to $6.0 trillion.  Furthermore,  charged-off credit card debt
          as a percentage of total  outstanding  consumer debt increased from 3%
          in 1994 to 5.6% in 1998.

      -   Industry Consolidation.  The American Collectors Association estimates
          that in 1995 there were  approximately  6,000 contingent fee companies
          in the United States  participating in an industry that generated over
          $6.5  billion  in  contingent  fee  collection  revenue  in 1998.  The
          industry has  undergone  significant  consolidation,  with the top ten
          contingent fee companies  increasing  their industry share to over 20%
          in 1998.  With over  6,000  debt  collection  companies  in the United
          States and given the  financial  and  competitive  constraints  facing
          these smaller  companies and the limited  number of liquidity  options
          for the  owners of such  businesses,  the  Company  believes  that the
          industry will continue to experience  consolidation.  Well-capitalized
          companies  that  offer  national  capabilities  with a "full  service"
          approach to accounts receivable management are increasingly displacing
          local and regional competitors.

      -   Customer  Consolidation.   The  largest  credit  granting  industries,
          including  banking,  utilities,  telecommunications  and  health  care
          telecommunicationsaccount for 80% of accounts placed for collection and utilities,are experiencing
          rapid consolidation.  This consolidation has forced companies to focus
          on core  business  activities  and to outsource  ancillary  functions,
          including  some or all aspects of the accounts  receivable  management
          process. Contingent fee companies dominate theAs a result, many regional customers are becoming national in
          scope and are  shifting  account  placements  to  accounts  receivable
          management  industry,companies  that have the ability to service a large volume
          of  placements   on  a  national   basis.   The  Company   established
          relationships   with   many   of  the   American Collectors Association estimatingtarget   industries'   largest
          consolidators,  thereby  improving  its ability to  capitalize on this
          consolidation trend.

      -   Growth  in  Portfolio  Sales.  As  one  of the  leading  providers  of
          portfolio purchasing  services,  we have participated in the rapid and
          consistent  industry-wide  increase  in the  amount of  non-performing
          consumer  receivables sold by credit  grantors.  Portfolio sales offer
          the credit grantor many benefits,  including increased  predictability
          of cash flow reduction in monitoring and  administrative  expenses and
          reallocation  of  assets  from  non-core  business  functions  to core
          business functions.  It is estimated that $10.1 billion of charged-off
          credit card debt was acquired by portfolio purchasers in 1996 there were  approximately  6,000  contingent fee agencies.  The industry is
currently  characterized by a high degree of fragmentation  with a corresponding
trend in recent  years  toward  consolidation.  Over the past  twenty  years the
number of contingent fee providers has decreased by approximately twenty percent
and between 1992 and 1995, the ten largest  contingent fee providers  increased
their market share from 15% to over 42%.

The accounts receivable  management industry has undergone rapid growth over the
past fifteen  years.  According to the  industry  research  firm of M. Kaulkin &
Associates,  account  placements to servicers  increased at a compounded  annual
growth rate of 13.1% from 1980 to 1994 and are  projected to continue to grow at
8.5% from 1994 to 2000.  New placements in 1994, the last year for which data is
available,  totaled  $84.2  billion and are  expected to grow to $137more
          than $22.0 billion in 2000.  According to the Nilson Report, a leading expert in payment systems,  the
total  amount  of  revenues  generated  by  all  contingent  fee  companies  was
approximately  $5.0  billion in 1995.  Two  significant  trends in the  consumer
credit  industry are  primarily  responsible  for this industry  growth.  First,
consumer debt (a leading  indicator of current and future  business for accounts
receivable  management  companies) has increased  dramatically  in recent years.
Between 1990 and 1995,  total  consumer debt increased 37% from $3.6 trillion to
almost $5.0 trillion.  Second, in1999.

      -   Accelerated  Trend toward  Outsourcing.  In an effort to focus on core
          business  activities  and to take  advantage  of  the economies  of scale,
          better  performance and the lower cost structure offered by accounts receivable managementcollection
          companies,  many credit  grantors have chosen to outsource some or all
          aspects of the  accounts  receivable  management  process.  The customer baseInstead of
          waiting  until  receivables  are 180 days past due (or  later) to turn
          over  for  credit  collection,   credit  grantors  are  now  involving
          collection companies much earlier in the process. Increasingly, credit
          grantors are looking to accounts receivable  management  industry is dominated
by credit issuersproviders for
          assistance  with  billing,  customer  service and complete call center
          outsourcing.

      -   Technological  Sophistication.  Leading  companies in four end-markets:  banks/bankcard,  health care,  utilities
and telecommunications.  According to the American Collectors Association, these
four  industries  accounted for $66.7 billion in account  placements in 1994, or
nearly 80% of the total placement volume.  Other significant  sources of account
placements  for the industry are
          increasingly  using  technology to improve their  collection  efforts.
          These  initiatives  include  retail,  student  loan  agenciesinvestments in proprietary  databases and
          oil
companies.computerized calling and debtor location techniques.

Competitive Advantages

        The Company believes that its strong market position,  national presence
and breadth of services  distinguishes  itself as a leading provider of accounts
receivable   management   services  in  the  ongoingUnited  States.  OSI  believes  its
competitive advantages include:

      -   Benefits of Scale.  The benefits of scale in the  accounts  receivable
          industry are  significant  on both  revenues and cost.  Scale makes it
          possible  for the  Company to compete  for larger  blocks of  revenue,
          deliver more services over a wider geographic base, leverage its fixed
          costs over a broader  customer  base and access  capital at attractive
          rates.  As  customers  consolidate  geographically  and seek to reduce
          suppliers,  a national presence also provides an important competitive
          advantage.

      -   "One-stop-shopping" for Receivables Management Services. OSI provides
          a full array of receivables  management  services including  front-end
          credit  service,  pre charge-off  delinquency  management,  contingent
          collection services and portfolio purchasing.  This allows the Company
          to manage the entire  credit cycle for its  customers for all sizes of
          debt and across  multiple  industries.  The  Company is one of the few
          industry  participants  to  provide  this  breadth  of  services  on a
          national basis.

      -   Broad Customer Base. OSI provides  services to some of the largest and
          fastest growing credit  grantors in a wide range of industries.  OSI's
          broad  customer base  diversifies  its revenue stream and provides the
          Company with  significant  opportunities to cross-sell  services.  The
          Company  also  has  long-standing   relationships  with  many  of  its
          customers which provides a strong base of recurring revenues.

      -   Technology.   The  Company  has  made,  and  will  continue  to  make,
          significant  investmentsin  technology  and  know-how  to enhance  its
          competitive  advantage.  The  Company  currently  has over $53 million
          invested in computer  hardware and  software.  OSI  believes  that its
          proprietary software,  including  debtor-scoring models,  computerized
          calling  and  debtor  databases,  provides  them  with  a  competitive
          advantage in pricing portfolios,  providing  outsourcing  services and
          collecting  delinquent accounts.  The Company's systems interface with
          those of its  customers  to receive new account  placements  daily and
          provide  frequent  updates to customers on the status of  collections.
          OSI has become  increasingly  integrated  with its customers'  systems
          resulting in high switching costs for its customers.

      -   Customer  Service.  OSI's broad range of services and focused customer
          approach  enables  the  Company  to  actively  support  and  customize
          services to its  customers  on a  cost-effective  basis.  This service
          philosophy has provided the  foundation  for the Company's  reputation
          and when  combined  with its  industry  experience  is critical in the
          clients' selection process.

Growth Strategies

        The Company's  strategy  focuses on expanding its business and enhancing
profitability through the following initiatives:

      -   Cross Selling Services to Existing Customers. OSI offers its customers
          a wide array of services including traditional fee services, portfolio
          purchasing services,  pre-charge-off programs, outsourcing of accounts
          receivable  management  functions  and  teleservicing.  This  range of
          services  allows  OSI to  cross-sell  offerings  within  its  existing
          customer  base and to  potential  customers in  specifically  targeted
          industries.

      -   Expansion of Customer Base.

           -   Existing Target End-Markets. Increasingly, credit grantors in the
               public and private sectors who have typically maintained accounts
               receivable  departments within their organizations are turning to
               outside accounts receivable  management  companies.  In addition,
               consolidation in the banking,  retail,  utilities,  telecommunications  andstudent loan,
               health  care  and   telecommunications   industries  will create  largerhas  created
               national  customers seeking to place accounts withwho are outsourcing a portion or all of their
               accounts   receivable   management   service  needs  to  national
               providers.  As OSI enhances its  expertise  and  reputation  with
               customers  in a  target  end-markets  the  Company  markets  that
               expertise  to  other  credit  grantors  in that  end-market.  The
               Company's  relative size, our ability to provide  services in all
               50 states and experience in  successfully  managing a high volume
               of placements  on a national  basis allows it to benefit from the
               consolidation of these key industries.

           -   New Target Industries. OSI intends to capitalize on its expertise
               and  reputation to penetrate new  end-markets.  For example,  the
               Company  will  continue  to  focus  on  increasing  its  business
               activities with governmental  agencies at the federal,  state and
               local levels,  which have begun to outsource  tax,  child support
               collection  and student  loan  accounts  receivable  functions to
               private  companies.  In  addition,  the Company will focus on the
               commercial market segment (collection of delinquent accounts owed
               by businesses to other businesses) and healthcare  segment of the
               industry.   Traditionally,   the   commercial   market  has  been
               underpenetrated  by  collection   agencies  given  the  need  for
               tailored  collection  methods which differ from those used in the
               consumer market, while significant changes and cost reductions in
               the  healthcare   market  require   specialized   skills  in  the
               collection of past due accounts.

      -   Disciplined  Acquisitions.  The Company  has built its  position as an
          industry leader through  strategic  acquisitions  of leading  accounts
          receivable  service  providers.  By  successfully   integrating  these
          businesses,  its management has  demonstrated  an ability to evaluate,
          execute and integrate  acquisitions.  With over 6,000  contingent  fee
          accounts  receivable  collection  companies in the United States,  OSI
          plans to pursue  additional  acquisitions that havecomplement its existing
          services  or expand its  customer  base and is  continually  reviewing
          acquisition opportunities.

      -   Cost  Reductions.  The Company's  management has adopted an aggressive
          approach to cost  management.  The Company  will  continue to focus on
          reducing its overall costs and improving operational efficiencies.

Acquisition and Integration History

        In September  1995,  the resourcesCompany was formed and  acquired  Atlanta-based
Account   Portfolios,   one  of  the  largest   purchasers   and   servicers  of
non-performing accounts receivable portfolios.

        In January  1996, OSI acquired   Continental   Credit   Services,   Inc.
("Continental")  and A.M. Miller  Associates,  two industry leaders in providing
contingent fee services.  Continental,  which was  headquartered  in Seattle and
operated in eight western  states,  provided  contingent  fee services to offer  national  rather  than  locala wide
range of end markets with particular  emphasis on public  utilities and regional
coverage.telecommunications.  A. M. Miller, based in Minneapolis, provided contingent fee
services to the student loan and bank credit card end markets.

        In November 1996, OSI acquired Payco American Corporation with corporate
offices in Brookfield, Wisconsin. Originally founded as a contingent fee service
company,  Payco diversified into other outsourcing services such as student loan
billing,  health care accounts  receivable billing and management,  and contract
management of accounts receivable and teleservicing.

        In October 1997, OSI acquired the assets of North Shore Agency,  Inc., a
fee service company headquartered in Westbury, New York. North Shore specialized
in  "letter  series"  collection  services  for  direct  marketers  targeted  at
collecting  small balance  debts.  The majority of North  Shore's  revenues were
generated from traditional  contingent  collections  utilizing  letters with the
remaining revenues derived from fixed fee letter services.

        In November  1997,  OSI  acquired  the assets of  Accelerated  Bureau of
Collections,  Inc. Accelerated Bureau of Collections is a Denver-based  national
fee  service  company.  It  specialized  in credit card  collection  and derived
approximately  25%  of  its  revenues  from  pre-charge-off  programs  with  the
remaining 75% of revenues derived from standard contingent fee collections.

        In March  1998,  the  Company  completed  the  acquisition  of The Union
Corporation   ("Union").   Union  was  originally  a  conglomerate  involved  in
businesses  ranging  from  electronic  and  industrial  components  to financial
services.  Union was a leading  provider of a range of  outsourcing  services to
both large and small clients. Union provided contingent and fixed fee collection
services and other related  outsourcing  services.  Union  provided fee services
through  the  following  wholly-owned  subsidiaries:  Allied  Bond &  Collection
Agency, Inc., Capital Credit Corporation,  and Transworld Systems,  Inc. Allied,
headquartered  in  Trevose,  Pennsylvania,  provided  contingent  and  fixed fee
collection  services for large clients  across a broad  spectrum of  industries.
Capital Credit, headquartered in Jacksonville,  Florida also provided contingent
and fixed fee collection  services for large national clients  primarily serving
the  bankcard,  telecommunications,  travel and  entertainment,  and  government
sectors.  Transworld,  headquartered in Rohnert Park, California,  is one of the
largest prepaid, fixed fee provider of delinquent account management services in
the United States.  Transworld's  clients are primarily small companies with low
balance delinquent accounts. Union provided related outsourcing services through
its  Interactive   Performance,   Inc.  and  High  Performance  Services,   Inc.
subsidiaries.  Interactive Performance headquartered in North Charleston,  South
Carolina,  provided a range of credit  and  receivables  management  outsourcing
services  primarily  in  the  form  of  teleservicing.  Interactive  Performance
services   included   inbound  and   outbound   calling   programs   for  credit
authorization,  customer  service,  usage management and receivable  management.
High Performance  Services,  headquartered in  Jacksonville,  Florida,  provided
service similar to Interactive Performance for clients in the financial services
industry.

        In  1999,  as part of a  strategy  to  increase  the  efficiency  of its
operations by aligning the Company along business services and establishing call
centers of  excellence  by  industry  specialization  and in order to market its
services  under one OSI brand,  the  Company  reorganized  many of its  acquired
subsidiaries.  Account  Portfolios  changed its name to OSI Portfolio  Services,
Inc. Payco American Corporation's largest debt collection subsidiary changed its
name to OSI Collection Services, Inc. and Continental,  A.M. Miller, Accelerated
Bureau of Collections, Allied Bond & Collection Agency and Capital Credit merged
into OSI Collection  Services.  Interactive  Performance changed its name to OSI
Outsourcing Services,  Inc. and the Interactive Performance and High Performance
Services  subsidiaries  merged into OSI  Outsourcing  Services.  The Company now
provides  specialized  services  for  the  following   industries:   healthcare,
government,  education,   telecommunications/utilities,   commercial,  financial
services and bank card.

Recapitalization

        On December 10, 1999,  pursuant to a Stock  Subscription  and Redemption
Agreement,  dated as of  October  8, 1999,  as  amended  (the  "Recapitalization
Agreement"),  by and among Madison Dearborn Capital Partners III, L.P. (together
with  its  affiliates,   "MDP")  the  Company,  and  certain  of  the  Company's
stockholders,   optionholders   and   warrantholders:   (i)  the  Company   sold
5,323,561.08  shares of its common stock,  par value $.01 per share,  to certain
purchasers for an aggregate  purchase price of $199.5 million;  (ii) the Company
sold 100,000  shares of its Senior  Mandatorily  Redeemable  Preferred  Stock to
certain  purchasers for an aggregate  purchase price of $100 million;  (iii) the
Company  redeemed  4,792,307.20  shares of the Company's common stock (including
voting common  stock,  par value $.01 per share,  Class A Convertible  Nonvoting
Common Stock,  par value $.01 per share,  Class B Convertible  Nonvoting  Common
Stock, par value $.01 per share, Class C Convertible Nonvoting Common Stock, par
value $.01 per share and  1,114,319.33  shares of its  preferred  stock,  no par
value) for an  aggregate  of $221.35  million  (such  transactions  collectively
referred to herein as the "Recapitalization").  MDP now owns approximately 70.3%
of the outstanding  common stock (75.9% of the outstanding  voting common stock)
of the Company.  Prior to the  Recapitalization,  the Company was  controlled by
McCown DeLeeuw & Co., Inc., a private equity investment firm.

        In connection  with the  Recapitalization,  all members of the Company's
Board of Directors  other than Timothy Beffa resigned and Paul Wood and Tim Hurd
were  elected  to  serve  as  directors.   In  addition,  the  stockholders  and
optionholders  of  the  Company  entered  into  a  stockholders  agreement  (the
"Stockholders Agreement").  The Stockholders Agreement provides for the election
of   individuals  to  the  Board  of  Directors  of  the  Company  and  includes
restrictions   on  the  transfer  of  capital   stock,   and  the  provision  of
registration, preemptive, tag along and drag along rights granted to the parties
thereto.

        In conjunction with the Recapitalization,  the Company also entered into
a Credit Agreement among the Company, DLJ Capital Funding,  Inc., as Syndication
Agent, Harris Trust & Savings Bank, as Documentation Agent, Fleet National Bank,
N.A., as  Administrative  Agent and other  Lenders who are parties  thereto (the
"Credit Agreement").  The Credit Agreement provides for: (i) a $150 million Term
A Loan  Facility;  (ii) a $250  million  Term B Loan  Facility;  and (iii) a $75
million Revolving Loan Facility. Borrowings under the Credit Agreement were used
to refinance the Company's  existing credit agreement and will be used for other
working capital and general corporate purposes.

Services and Operations

        The  Company is one of the  largest  providers  of  accounts  receivable
management industryservices in the United States. Through its subsidiaries,  the Company
offers customers collection services,  portfolio purchasing services and related
outsourcing services.

Collection  Services

        The Company is closely regulatedone of the largest  providers of  collection  services in
the United  States.  The Company offers a full range of contingent fee services,
including  pre-charge-off  programs and letter series,  to most consumer  credit
end-markets.  The Company utilizes sophisticated  management information systems
and vast  experience  with  locating,  contacting  and  effecting  payment  from
delinquent  account holders in providing its core contingent fee services.  With
52 call centers in 26 states and  approximately  5,500 account  representatives,
the Company has the ability to service a large volume of accounts  with national
coverage.  In addition to  traditional  contingent  fee services  involving  the
placement of accounts over 120 days  delinquent,  creditors have begun to demand
services in which accounts are outsourced  earlier in the collection  cycle. The
Company has responded to this trend by federal laws
such asdeveloping "early-out" programs,  whereby
the Fair Debt Collection Practices Act ("FDCPA")Company  receives  placed  accounts that are less than 120 days past due and
similar state laws.earn a fixed  fee per  placed  account  rather  than a  percentage  of  realized
collections.   These  programs   require  a  greater  degree  of   technological
integration  between OSI and its customers,  leading to higher  switching costs.
The Company primarily  services consumer  creditors,  although the Company has a
growing presence in the commercial collection business,  offering contingent fee
services to commercial creditors.

        Contingent  fee services are the  traditional  services  provided in the
accounts  receivable  management  industry.   CreditorsCredit  grantors  typically  place
non-performing  accounts  after they have been deemed  non-collectible,  usually
when 90 to 120 days past due.due,  agreeing to pay the servicer a  commission  level
calculated  on the amount of  collections  actually  made.  At this  point,  the
receivables are usually still valued on the customer's balance sheet,  albeit in
a form at least partially reserved against for possible noncollection. Customers
typically use multiple agencies on any given placement  category,  enabling them
to benchmark each agency's  performance against the other.  Placement is usually
for a fixed time frame, typically a year, at the end of which the agency returns
the uncollected  receivables to the customer,  which may then place them with an
alternative agency.

        The commission  rate for  contingent fee services is generally  based on
the  collectability  of the asset in terms of the costs which the contingent fee
servicer must incur to effect  repayment.  The earlier the placement  (i.e., the
less elapsed time  between the past due date of the  receivable  and the date on
which the debt is placed  with the  contingent  fee  servicer),  the  higher the
probability  of recovering the debt, and therefore the lower the cost to collect
and  the  lower the  commission  rate.   Creditors   typically  assign  their   charged-off
receivables  to  contingent  fee  servicers  for a six to twelve month cycle,  and then
reassign the  receivables to other servicers as the accounts become further past
due.  There are three main types of placements in the  contingent  fee business,
each representing a different stage in the cycle of account collection.  Primary
placements  are  accounts,  typically  120 to 270 days past due,  that are being
placed  with  agencies  for the  first  time  and  usually  receive  the  lowest
commission.  Secondary  placements,  accounts  270 to 360 days  past  due,  have
already been placed with a contingent fee servicer and usually require a process
including  obtaining  judgments,  asset searches,  and other more rigorous legal
remedies  to ensureobtain  repayment  and,  therefore,  receive  a higher  commission.
Tertiary placements,  accounts usually over 360 days past due, generally involve
legal judgments,  and a successful  collection  receives the highest commission.
Customers are increasingly placing accounts with accounts receivable  management
companies earlier in the collection cycle,  often prior to the 120 days past due
typical  in  primary  placements,  either  under a  contingent  fee or fixed fee
arrangement.

        Once the  account has been  placed  with OSI,  the fee  service  process
consists of (i) locating and contacting the debtor through mail,  telephone,  or
both, and (ii) persuading the debtor to settle his or her  outstanding  balance.
Work standards, or the method and order in which accounts are worked by OSI, are
specified by the customer,  and  contractually  bind OSI. Some accounts may have
different  work  standards  than others based on criteria such as account age or
balance.  In  addition,  OSI must comply with the federal  Fair Debt  Collection
Practices Act and comparable state statutes,  which restrict the methods it uses
to collect consumer debt.

        The  Company  estimates  the  collectability  of  each  placement  using
sophisticated  statistical scoring systems that are applied to each account. The
objective is to maximize revenues and to minimize expenses. For example, instead
of sending letters to the entire account base, a targeted telemarketing campaign
may be used to directly contact  selected account groups,  thus saving the costs
associated with an unnecessary broad-based mail campaign.

Outsourcing Services

        As the  volume  of  consumer  credit  has  expanded  across a number  of
industries,  credit  grantors have begun  demanding a wider range of outsourcing
services.  In  response,  the Company has  developed a number of other  accounts
receivable management services.  The Company leverages its operational expertise
and call and data management technology by offering the following services:

      -   contract management,  whereby the Company performs a range of accounts
          receivable  management  services at the  customer's  or the  Company's
          location,

      -   student  loan  billing,  whereby the  Company  provides  billing,  due
          diligence and customer services,

      -   health  care  accounts  receivable  management,  whereby  the  Company
          assumes  responsibility for managing third-party billing,  patient pay
          resolution,  inbound and outbound patient  communication  services and
          cash application functions, and

      -   teleservicing  whereby the Company offers inbound and outbound calling
          programs  to  perform  sales,  customer  retention  programs,   market
          research and customer service.

        In each client relationship, the cornerstone of the outsourcing strategy
is to customize services to its customers on terms that will lead to substantial
and increased growth rates in revenues and profit margins for the client as well
as more stabilized cash flows.  Customer service and billing inquiry  activities
are ideal  candidates  for  outsourcing  relationships  for a number of reasons,
including:  (i)  the  need  for  technological  investments  in  automated  call
management systems, (ii) activities that are labor intensive, and (iii) activity
volumes  that are subject to  fluctuations  which make it  difficult to maintain
stable  employment  levels and high  utilization of the required  equipment.  By
offering  outsourcing services to a variety of clients, the Company will be able
to leverage its productive  resources to greater efficiency levels. In addition,
the Company  will  continue  to develop its  expertise  in  outsourcing  service
delivery, enhancing its creativity and effectiveness in managing various inbound
programs that a captive  operation does not generally  have.  This can translate
into higher response rates and returns on investment for the client.

Portfolio Purchasing Services

        While  contingent  fee servicing  remains the most widely used method by
creditorscredit grantors in recovering non-performing accounts,  portfolio purchasing has
increasingly  become  a  popular  alternative.  Beginning  in  the  1980's,  the
Resolution  Trust  Company  and the Federal  Deposit  Insurance  Company,  under
government  mandate to do so, began to sell portfolios of non-performing  loans.
Spurred on by the success of these  organizations in a selling  charged-off  debt,
other creditors  likewise began to sell portfolios of  non-performing  debt. ManagementThe
Company's management estimates the total principal value of purchased portfolios
at between  $2.5 and $5.5over $20 billion per year, and based on the Company's experience,  the annual growth rate
of the  portfolio  purchasing  market  segment  for the period  1990 to 1995 was
between 50% and 80%.year.  The largest  percentage  of purchased  portfolios
originateoriginated  from the bank card receivable and retail markets and such portfolios
are typically purchased at a deep discount from the aggregate principal value of
the accounts,  with an inverse correlation between purchase price and age of the
delinquent  accounts.  Once  purchased,  traditional  collection  techniques are
employed to obtain payment of non-performing accounts.

        Accounts receivable  management  companies have responded to the increasing need
of credit granting companies to outsource other related services as well. Due to
the rapid growth in consumer credit, credit grantors need assistance in managing
increasingly large and complex call centers and accounts  receivable  management
companies  have  stepped  in to provide a variety of  services.  These  services
include, among others,  third-party billing services and customer teleservicing.
Accounts  receivable  management  companies  have found  that their  traditional
experience in managing a large staff in a telephone-based environment provides a
solid base for entering into these  relatively  new and rapidly  growing  market
segments.

The accounts  receivable  management  industry has  progressed in  technological
sophistication  over  the  past  several  years  with  the  advancement  of  new
technology. Today, leading companies in this industry use proprietary databases,
automated predictive dialers,  automatic call distributors and computerized skip
tracing   capabilities   to   significantly   increase  the  number  of  quality
interactions  with  debtors.  This  technological   advancement  is  helping  to
accelerate  industry  consolidation  and facilitates  providing related accounts
receivable  management  outsourcing  services.  The  firms  which  have the most
efficient operating system and can best use credit information typically collect
more funds per account dollar and thus are awarded  disproportionately  more new
accounts.

Business Strategy

The Company's market position and breadth of services distinguishes it as one of
the leading providers of accounts  receivable  management services in the United
States.  The Company's  business strategy is to expand this position through the
following initiatives:

     FULL SERVICE  PROVIDERS/CROSS-SELLING  SERVICES TO EXISTING CUSTOMERS.  The
Company is a full service firm which currently offers its customers a wide array
of accounts  receivable  management  options beyond  traditional  contingent fee
services,  including  letter  series and  higher  margin  portfolio  purchasing,
contract  management of accounts  receivable,  billing and  teleservicing.  This
range of services  allows the Company to  cross-sell  its  offerings  within its
existing  customer  base,  as well as to  potential  customers  in  specifically
targeted industries.

     EXPANSION  OF CUSTOMER  BASE.  Two of the most  important  determinants  in
selecting an accounts receivable  management service provider are reputation and
experience.  As the Company develops expertise and recognition with customers in
a particular industry, it markets that expertise to other credit grantors in the
industry. In addition, consolidation in the bank, retail, utility, student loan,
health care and telecommunications industries has created national customers who
are  moving  part or all of  their  accounts  receivable  collection  management
business to national service  providers.  With the ability to offer its services
in all 50 states  and  experience  in  successfully  managing  a high  volume of
placements on a national  basis,  the Company is well positioned to benefit from
this consolidation trend. The Company is also focused on increasing its business
with government  agencies at the federal,  state and local levels, many of which
have begun to outsource  accounts  receivable  functions for items such as taxes
and student loans to private companies.

     LEVERAGING   TECHNOLOGY.   The  Company  has   invested   aggressively   in
technological  innovations to enhance its  competitive  advantages  over smaller
competitors.  The Company  has  hardware  and  proprietary  software,  including
debtor-scoring models and debtor databases, which the Company believes, provides
it with a competitive  advantage in pricing  portfolios and  collecting  amounts
from debtors. In addition, the Company utilizes automated predictive dialers and
skip  tracing  databases  in  order  to allow  account  representatives  to work
accounts more efficiently. Through interface with creditor computer systems, the
Company can efficiently  receive new account placements from customers daily and
provide frequent updates to customers on the status of accounts collections.  As
the Company  begins to provide  more  comprehensive  outsourcing  services,  the
Company becomes more integrated with its customers'  systems,  making  switching
vendors both costly and inefficient.

     GROWTH  THROUGH  ACQUISITIONS.  The Company has built its position  through
strategic  acquisitions of accounts  receivable service providers in each of the
markets  in which it  participates.  The  Company  plans to  selectively  pursue
additional  acquisitions  which complement its existing services or increase its
customer base.

Services

The Company is one of the largest  providers of accounts  receivable  management
services in the United States.  The Company offers its customers  contingent fee
services, portfolio purchasing services and related outsourcing services.

     CONTINGENT  FEE  SERVICES.  The Company is one of the largest  providers of
contingent fee services in the United States. The Company offers a full range of
contingent fee services,  including early-out programs and letter series, to all
consumer credit end-markets.  The Company utilizes it sophisticated MIS and vast
experience  with  locating,  contacting  and effecting  payment from  delinquent
account  holders in providing its core  contingent  fee  services.  With 53 call
centers  in 25 states  and  approximately  4,100  account  representatives,  the
Company  has the  ability to service  large  volume of  accounts  with  national
coverage.  In addition to  traditional  contingent  fee services  involving  the
placement of accounts over 120 days  delinquent,  creditors have begun to demand
services in which accounts are outsourced  earlier in the collection  cycle. The
Company has responded to this trend by developing "early-out" programs,  whereby
the Company  receives  placed  accounts that are less than 120 days past due and
earns a fixed fee per  placed  account  rather  than a  percentage  of  realized
collections.   These  programs   require  a  greater  degree  of   technological
integration between the Company and it's customers,  leading to higher switching
costs. The Company primarily  services consumer  creditors  although the Company
has  a  growing  presence  in  the  commercial  collection  business,   offering
contingent fee services to commercial creditors as well.

     PORTFOLIO  PURCHASING  SERVICES.  The  Company  offers  portfolio  purchasing  services to a wide range of
educational  institutions,  financial  institutions,  government  agencieseducational  institutions  and retailers.  The Company
purchases large and diverse  portfolios of non-performing  consumer  receivables
both on an  individually  negotiated  basis as well as  through  "forward  flow"
agreements.  Most individually
negotiated  transactions involve tertiary paper (i.e., accounts that are between
180 to 360 days past due). Under forward flow agreements,  the Company agrees,  subject to due
diligence,  to  purchase  charged offcharged-off  receivables  on a monthly  basis as they become past due.
Creditorsbasis.  Credit
grantors  selling  portfolios  to the  Company  realize  a  number  of  benefits
including  increased  predictability  of cash flow,  reduction in monitoring and
administrative  expenses,  and  reallocation  of assets from  non-core  business
functions to core business functions.

        The Company's  purchased  portfolios consist primarily of consumer loans
and  credit  card   receivables,   student  loan  receivables  and  health  club
receivables  including portfolios  purchased under forward flow agreements.  Consumer loans
purchased include automobile receivables, mobile home receivables and commercial
real estate receivables.  The
Company's  most recent  portfolio  acquisitions  have been  primarily  purchases
pursuant to the Company'sOSI's health club and bank card forward flow agreements. The Company
continues to pursue  acquisitions  of portfolios in various  industries for both
individually negotiated and forward flow purchases.

        TheIn 1999, the Company has  recentlyestablished its own portfolio  purchasing valuation
unit to complement  services  previously  provided by an  independent  portfolio
valuation firm.

        In order to fund an increased level of portfolio purchasing,  in October
1998 the Company  established  a sourcing  relationshipfinancing  conduit,  in  association  with Sherman
Financial Group, L.L.C. ("Sherman"). Sherman's focusMBIA
Insurance Corporation. The conduit is singularly on developingexpected to provide OSI with significantly
increased  purchasing  capacity  necessary  to expand its  portfolio  purchasing
activities  at a distressed  debt  business on behalflower  aggregate  cost of capital.  The  transaction  structure
involves  off-balance  sheet treatment for a significant  portion of prospective
portfolio  purchases  and the Company.  The Company  expectsrelated  financing,  while  providing a consistent
servicing revenue stream and eventual access to benefit  from  Sherman's  existing  client  relationships,   industry  marketing
expertise,  pricing technology and negotiating  expertise with illiquid products
in "one-off" transactions.

     RELATED OUTSOURCING SERVICES. As the volume of consumer credit has expanded
across a number of  industries,  credit  grantors  have begun  demanding a wider
range of outsourcing services.  In response,any portfolio residual. Although
the Company  has developedplaces most of its  portfolio  purchases in the conduit,  OSI will,
when  required,  continue to place  certain  portfolio  purchases on its balance
sheet. The revenue from owned  portfolios is derived from gross  collections and
offset  by  collection  costs  and  portfolio  amortizations.   Conversely,  the
off-balance  sheet  accounting  treatment for  portfolios  sold into the conduit
creates service fee revenues which is a numberpercentage of other accounts  receivable  management  services.  The Company  leverages its
operational  expertise and call and data  management  technologygross collections,  offset
by offering the
following services: (1) contract management,  through whichcollection  costs but with no portfolio  amortization.  From time to time the
Company performs
a range of accounts receivable  management services atmay receive  income from the  customer's  location,
(2) student loan billing,  wherebyconduit  representing  excess  collections
above the Company provides  billing,  due diligencecost to purchase the portfolio,  fund the  acquisition and customerpay service
services,  (3) health care accounts receivable  management,
whereby the Company assumes  responsibility  for managing  third-party  billing,
patient pay resolution,  inbound and outbound patient communication services and
cash application  functions,  and (4) teleservicing,  whereby the company offers
inbound and  outbound  calling  programs to perform  sales,  customer  retention
programs, market research and customer service.fees.

Sales and Marketing

        The Company has a sales force of approximately 130100 sales representatives
providing  comprehensive  geographic  coverage of the United  States on a local,
regional  and  national  basis.  The Company also markets its servicesbasis,  and, to a much lesser  extent in,  Puerto Rico,
Canada and  Mexico.  Each of the operating  companies  maintainThe  Company,  except its  ownTransworld  Systems  subsidiary,
maintains  a sales force and havehas a marketing  strategy  closely  tailored to the
credit-granting  markets  that  it  serves.  The  Company's  primary  sales  and
marketing  objective is to expand its customer base in those customer industries
in which it has a  particular  expertise  and to target  new  customers  in high
growth end markets.  The Company,
through its established  operating company brand names,OSI emphasizes its industry experience and reputation--tworeputation - two
key factors  considered  by  creditors  when  selecting  an accounts  receivable
service provider. Increasingly, the Company will focus on cross-selling its full
range of  outsourcing services to its existing  customers and will use its product breadth as
a key selling  point in creating new business.  The Company's  overall sales and
marketing  strategies  are  coordinated  by the  corporate  officeat its principal  executive  offices in
Chesterfield, Missouri,  whichMissouri.

        The marketing force is responsible  both for identifying and cultivating
potential  customers,  as well as  retaining  or  increasing  market  share with
existing  clients.  The marketing force is generally  organized  around specific
industries  and is also responsibletrained to market the overall  benefits of its services,
providing a  cross-selling  function  for monitoringall its business  units.  Compensation
plans for the marketing force are incentive based, with professionals  receiving
a base  salary  and  incremental  compensation  based  on  performance.  For the
Company's  Transworld  Systems  subsidiary,  it has a sales  performanceforce  of each of the  operating
entities.over  800
independent contractors based in 150 offices.

Customers

        The Company's customer base includes a full range of local, regional and
national creditors. The company's customers include American Express,  Citicorp,
Bally's,  Time Warner,  Discover  Card,  Ameritech,  US West,  AT&T,  First USA,
Columbia  House,  New Jersey  Department of Treasury,  and various  student loan
guaranty agencies  (including the California  Student Aid Commission,  USA Group
Guaranty  Services Inc. and the Great Lakes Higher Education  Corporation).credit grantors.  The Company's largest customer  accounted for lessno more
than 10%5% of 19971999 revenues.

Employees

        The  companyCompany  employs  approximately  5,0007,000  people,  of which 4,1005,500 are
account  representatives,  130100  are  sales  representativerepresentatives  and  7701,400  work in
corporate/supervisory  and  administrative  functions.  None  of  the  Company's
employees are unionized,  and the Company  believes its relations with employees
are satisfactory.

        The  Company  is  committed  to   providing   continuous   training  and
performance  improvement  plans to  increase  the  productivity  of its  account
representatives.   Account  representatives  receive  extensive  training  in  a
classroom  environment for several days on Companyits procedures,  information  systems
and regulations  regarding contact with debtors. The training includes technical
topics,  such as use of on-line  collection  systems  and  skip-tracingcomputerized  calling
techniques, and tools,  as well as  instruction  regarding  the  Company's  approach to the
collection process and listening, negotiation and problem-solving skills, all of
which are essential to efficient and effective collections.

        Account  representatives are then assigned to work groups for a training
period.  Initially,  the trainees only screen incoming  calls.  This allows less
experienced  account  representatives  to  communicate  with  debtors  in a less
confrontational  environment  than  may  be  experienced  with  outgoing  calls.
Additionally,  the trainees are assigned  accounts,  which based upon scoring by
the Company's information systems, have a higher likelihood of collection. After
the  training  period,  the  account   representatives  begin  working  accounts
directly.

Competition

        The accounts  receivable  management  industry is highly  fragmented and
competitive.  According  to  the  American  Collectors  Association,Nationwide,  there are approximately 6,000 contingent feedebt collection service
companies  in  the  United  States,  with  the  1510  largest  agencies  currently
receiving  33%accounting  for  only  20% of  allindustry  revenues.  Within  the  collection  and
outsourcing  services of the Company's  business,  large volume credit  grantors
typically  employ  more  than  one  accounts   placed with
outside  collection  agencies.receivable   management  company.
Competition  is  based  largely  on  recovery  rates,  industry  experience  and
reputation,  and service  fees.  Large volume  creditors
typically  employ more than one accounts  receivable  management  company at one
time,  and often  compare  performance  rate and  rebalance  account  placements
towards higher  performing  servicers.  TheWithin  this  market,  our largest  competitors
include Deluxe Corporation, Dun & Bradstreet, Equifax Corporation, FCA InternationalG.C. Services
and G.C. Services.

Governmental Regulatory Matters

CertainNCO Group.

        The  bidding  process  associated  with  the  acquisition  of  purchased
portfolios  has become more  competitive as the number of  participants  in this
business has increased.  However, in late 1998, the Company's operations are subject to compliance with the FDCPAprimary competitor
for purchased  portfolios,  Commercial Financial Services,  declared bankruptcy.
The Company's largest  remaining  competitors in this market include MCM Capital
Group Inc., Creditrust Corporation and comparable  statutes in many states.  Under the FDCPA, a third-party  collection
agency is  restricted  in the  methods it uses to  collect  consumer  debt.  For
example,  a  third-party  collection  agency is  limited in  communicating  with
persons other than the consumer about the consumer's request. Requirements under
state collection agency statutes vary, with most requiring compliance similar to
that  required   under  the  FDCPA.   In  addition,   most  states  and  certain
municipalities  require collection  agencies to be licensed with the appropriate
authorities before collecting debts from debtors within those jurisdictions.  It
is the Company's  policy to comply with the provisions of the FDCPA,  comparable
state statues and applicable licensing requirements. The Company has established
policies and  procedures to reduce the likelihood of violations of the FDCPA and
related state statutes. All account  representatives  receive extensive training
on  these   policies   and  must  pass  a  test  on  the  FDCPA.   Each  account
representative's  desk has a list of suggested  and  prohibited  language by the
telephone.  The agents  work in an open  environment  which  allows  managers to
monitor interaction with debtors,  and the system  automatically alerts managers
of potential problems if calls extend beyond a certain duration.

There have been no further  developments in the Federal Trade Commission ("FTC")
inquiry at API. The FTC is  conducting  an informal  inquiry to determine if API
has violated any provision of the FDCPA.  The Company is fully  cooperating with
the FTC and responding to any and all inquiries.  The Company  believes that the
ultimate resolution of the FTC's inquiry will not have a material adverse effect
on the financial position or results of operations of the Company.

Subsequent Event

On January 23, 1998, the Company acquired  approximately  77% of the outstanding
shares of Union  common  stock for  $31.50  per  share.  Pursuant  to the Merger
Agreement, the Company agreed to acquire any of the remaining outstanding shares
of Union  pursuant to a second-step  merger in which holders of such shares will
receive  $31.50 per share.  The Company  expects to complete the merger by April
1998.  The aggregate  purchase  price of the common stock will be  approximately
$192.0  million.  The  acquisition  will be  accounted  for under  the  purchase
accounting method.

Union  was  originally  a  conglomerate  involved  in  businesses  ranging  from
electronic and industrial  components to financial  services.  Today, Union is a
leading  provider  of a range of  outsourcing  services  to both large and small
clients.  Union provides  contingent and fixed fee collection services and other
related outsourcing services.

Union  provides fee services  through the following  wholly-owned  subsidiaries:
Allied BondWest Capital Corporation.

Environmental, Health & Collection  Agency,  Inc.  ("Allied"),  Capital Credit Corporation
("Capital  Credit"),  and  Transworld  Systems,  Inc.  ("Transworld").   Allied,
headquartered  in  Trevose,  Pennsylvania,  provides  contingent  and  fixed fee
collection  services for large clients  across a broad  spectrum of  industries.
Capital Credit, headquartered in Jacksonville, Florida, also provides contingent
and fixed fee collection  services for large national clients  primarily serving
the  bankcard,  telecommunications,  travel  and  entertainment  and  government
sectors.  Transworld,  headquartered in Rohnert Park, California, is the largest
prepaid,  fixed  fee  outsourcer  of  delinquent  account  management  services.
Transworld's  clients are primarily small companies with low balance  delinquent
accounts.  Transworld  provides  clients with a two phase  system.  Phase I is a
fixed  fee,  computer  generated  "letter  series".  Phase  II is a  traditional
contingent fee collection system designed to collect those accounts that are not
collected  during Phase I. Union provides related  outsourcing  services through
its Interactive  Performance,  Inc. ("IPI") and High Performance Services,  Inc.
("HPSI") subsidiaries.  IPI, headquartered in North Charleston,  South Carolina,
provides a range of credit and receivables  management  outsourcing  services to
telecommunications  companies  primarily  in the  form of  teleservicing.  IPI's
services include inbound and outbound calling programs for credit authorization,
customer   service,   usage   management  and  receivables   management.   HPSI,
headquartered in  Jacksonville,  Florida,  provides  services similar to IPI for
clients in the financial services industry.

EnvironmentalSafety Matters

        Current operations of OSI and its subsidiaries do not involve activities
materially  affecting the environment.  However, the Company's  subsidiary,  The
Union  Corporation,  is  party  to  several  pending  environmental  proceedings
involving  the  United  States  Environmental  Protection  Agency,  ("EPA")or EPA,  and
comparable state environmental agencies in Indiana, Maryland, Massachusetts, New
Jersey, Ohio,  Pennsylvania,  South Carolina and Virginia.  All of these matters
relate to discontinued  operations of former  divisions or subsidiaries of Union
for which it has potential  continuing  responsibility.  Upon  completion of the
acquisition  of  Union,  acquisition,  OSI,  will  establishin  consultation  with  both  legal  counsel  and
environmental  consultants,  established  reserves  that  it  believes  will  be
adequate for the ultimate settlement of these environmental proceedings.

        One  group  of  Union's  known  environmental   proceedings  relates  to
Superfund or other sites where Union's  liability  arises from arranging for the
disposal of  allegedly  hazardous  substances  in the  ordinary  course of prior
business  operations.  In most of these  "generator"  liability  cases,  Union's
involvement  is  considered  to be de  minimus  (i.e.,  a  volumetric  share  of
approximately  1% or less) and in each of these  cases Union is only one of many
potentially responsible parties. From the information currently available, there
are a sufficient number of other economically  viable  participating  parties so
that Union's projected  liability,  although  potentially joint and several,  is
consistent with its allocable share of liability.  At one "generator"  liability
site, Union's  involvement is potentially more significant because of the volume
of  waste  contributed  in  past  years  by  a  currently  inactive  subsidiary.
Insufficient information is available regarding the need for or extent and scope
of any  remedial  actions  which may be  required.  Union has  recorded  what it
believes to be a reasonable estimate of its ultimate liability, based on current
information, for this site.

        The  second  group  of  matters  relates  to  environmental   issues  on
properties  currently or formerly  owned or operated by a subsidiary or division
of Union.  These cases generally  involve matters for which Union or an inactive
subsidiary is the sole or primary responsible party. In one such case, however,  although
the affected   subsidiary   fully  performed  a  settlement  withMetal Bank
Cottman  Avenue  site,  the  federal
government,  the government  has  subsequently  reopened the matter.  A group of
financially solvent responsible parties has completed an extensive investigation
of this Superfund site under a consent order with the EPA and submitted Remedial
Investigation  and  Feasibility  Study Reports (the "Reports") to the EPA, which
outline a range of various remedial  alternatives for the site. The EPA issued a proposed  plan  which was  subject  to public  comments.  Union's  environmental
counsel retained several reputable environmental  consulting firms to review and
evaluate the Reports and proposed plan. The findingsrecord of these experts  indicated
that many of the assumptions,  purported facts and conclusions  contained in the
Reports  and  proposed  plan  are  significantly  flawed.  These  findings  were
submitted to the EPA to challenge the  perceived  need for and the extent of the
proposed  additional  remediation.  As  previously  reported by Union,  a better
estimate of costs  associated  with any further  remediation  to be taken at the
site could not be made until a Record of Decision was issued by the EPA. The EPA
issued  such  Record  of  Decision  for  this  sitedecision on February 6, 1998  and,
notwithstanding1998.
According  to the  information  contained in the findings  submitted by Union,record  of  decision,  the cost to  perform  the  remediation
selected  by the EPA for the site is  estimated  by the EPA to be  approximately
$17.3 million.  Notwithstanding  the
foregoing and Union's denial of liability  because of the prior  settlement with
the government,  theThe aggregate  amountsamount  reserved by Union for this site is $13.8was $18.2
million, which representsrepresented Union's best estimate of the ultimate potential legal
and consulting costs for this site, costs to defenddefending its aforementioned  settlement
with the  governmentlegal and technical  positions  regarding
remediation of this site and its portion of the potential remediation costs that
will ultimately be incurred by them,it, based on current information, if
Union's prior  settlement  with the government is not upheld in court.information.  However, Union
may be exposed to additional  substantial  liability for this site as additional
information  becomes  available over the  long-term.  Actual  remediation  costs
cannot be computed  until such remedial  action is completed.  Some of the other
sites  involving  Union  or an  inactive  subsidiary  are at a  state  where  an
assessment  of ultimate  liability,  if any,  cannot  reasonably be made at this
time.

        It is Union's policy to comply fully with all laws regulating activities
affecting  the  environment  and to meet its  obligations  in this area. In many
"generator" liability cases, reasonable cost estimates are available on which to
base reserves on Union's  likely  allocated  share among viable  parties.  Where
insufficient  information is available  regarding projected remedial actions for
these  "generator"  liability  cases,  Union has recorded what it believes to be
reasonable  estimates of its potential  liabilities.  Reserves for liability for
sites on which former  operations  were conducted are based on cost estimates of
remedial actions  projected for these sites. AllOSI periodically  reviews all known
environmental  claims, are
periodically  reviewed by Union,  where  information is available,  to provide  reasonable
assurance that adequate  reserves are maintained.  Reserves recorded
for  environmental  liabilitiesadequate.

Governmental Regulatory Matters

        Certain  of the  Company's  operations  are  subject  to the  Fair  Debt
Collection  Practices  Act, or FDCPA,  and  comparable  statutes in many states.
Under the FDCPA, a third-party collection agency is restricted in the methods it
uses to collect consumer debt. For example, a third-party  collection agency (1)
is limited in  communicating  with  persons  other than the  consumer  about the
consumer's  debt,  (2) may not  nettelephone at  inconvenient  hours,  and (3) must
provide  verification of insurancethe debt at the consumer's request.  Requirements under
state collection agency statutes vary, with most requiring compliance similar to
that  required   under  the  FDCPA.   In  addition,   most  states  and  certain
municipalities  require collection  agencies to be licensed with the appropriate
authorities before collecting debts from debtors within those jurisdictions.  It
is the Company's  policy to comply with the provisions of the FDCPA,  comparable
state  statutes  and  applicable   licensing   requirements.   The  Company  has
established  policies and  procedures to reduce the  likelihood of violations of
the FDCPA and related state statutes.  For example, all of the Company's account
representatives  receive  extensive  training on these  policies and must pass a
test on the FDCPA and the  Company's  agents work in an open  environment  which
allows managers to monitor interaction with debtors.

        From  time to time,  certain  of the  Company's  subsidiaries  have been
subject to consent  decrees with various  governmental  agencies,  none of which
currently  have a  material  effect  on the  Company's  financial  condition  or
other  expected
recoveries.operations.

ITEM 2.    PROPERTIES

          As of December 31, 1997,1999, the Company and its subsidiaries  operated 6569
facilities in the U.S., all of which are leased.leased, except for three administrative
and collection  offices  operated by Transworld  Systems,  which are owned.  The
Company  believes  that  such  facilities  are  suitable  and  adequate  for its
business.  The Company's facilities are strategically located across the U.S. to
give effective broad geographic coverage for customers.customers and access to a number of
labor markets.

ITEM 3.    LEGAL PROCEEDINGS

        At December  31,  1997,1999,  the  Company was  involved in a number of legal
proceedings and claims that were in the normal course of business and routine to
the nature of the Company's business. TheIn addition,  one of the OSI subsidiaries,
Union, is party to several pending environmental proceedings discussed elsewhere
herein. While the results of litigation cannot be predicted with certainty,  the
Company has provided for the  estimated  uninsured  amounts and costs of defense  forto resolve
the pending suits and management,  in consultation with legal counsel,  believes
that reserves established for the ultimate settlement of such suits are adequate
at December 31, 1997.

Payco and its wholly owned subsidiary  Payco-General American Credits, Inc. were
party to a  class-action  lawsuit  filed in July  1995 in the  Circuit  Court of
Etowah County,  Alabama.  The suit alleged that Payco-General  American Credits,
Inc.,  which was performing  contingent  fee services on behalf of  co-defendant
Transamerica Business Credit Corporation ("Transamerica"),  committed violations
of the federal FDCPA and Alabama state law. In January 1996,  Transamerica filed
a cross-claim  against  Payco-General  American Credits,  Inc., seeking judgment
against Payco-General  American Credits,  Inc., for any liability,  loss cost or
expense Transamerica has or will incur.  Payco-General  American Credits,  Inc.,
has, in turn,  filed a similar claim against  Transamerica.  Payco  negotiated a
settlement with the plaintiff class, and on November 18, 1997, the Circuit Court
approved the class settlement.  Under the class settlement,  Payco agreed to pay
$1.3 million in cash to fund attorneys' fees to class counsel and to make credit
counseling services available to individual class members.

The Company believes that it has meritorious  defenses to the cross-claim in the
Transamerica suit and believes that the outcome of that litigation will not have
a material  adverse effect on the  operations or the financial  condition of the
Company.

In addition, Union is party to various legal proceedings and claims that were in
the normal  course of business and routine to the nature of its  business.  Upon
completion  of the  Union  acquisition,  OSI  will  establish  reserves  that it
believes   will  be  adequate  for  the  ultimate   settlement  of  these  legal
proceedings.1999.

ITEM 4.    SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

        ThereThe  following  matters  were no matters  submitted  to a vote of security  holders
during the fourth quarter of the year ended December 31, 1997.




1999.

        In November 1999,  pursuant to written  consent of  shareholders  of the
Company's voting common stock,  the  shareholders  approved the amendment of the
Company's  Certificate  of  Incorporation  to (i) increase the total  authorized
shares of the  Voting  Common  Stock of the  Company,  (ii)  increase  the total
authorized  shares of the Class B  Non-Voting  Common  Stock of the  Company and
(iii) provide for the  authorization of 200,000 shares of other preferred stock.
These consents were executed by holders of a majority of the outstanding capital
stock of the Company.

        In  December  1999,  pursuant  to written  consent of the holders of the
Company's  outstanding 11% Senior  Subordinated  Notes due November 1, 2006, the
noteholders  waived:  (i) the  Company's  obligations  under Section 4.15 of the
Indenture,  including  its  obligations  to make a Change  of  Control  Offer in
connection  with the  Recapitalization;  and (ii) the  failure by the Company to
comply with certain  technical  requirements  relating to the  qualification and
operation of its financing  subsidiary,  OSI Funding Corp.,  as an  Unrestricted
Subsidiary  under the Indenture and any and all consequences  arising  therefrom
under the Indenture.

        In December 1999,  pursuant to written  consent of  shareholders  of the
Company's  voting  common  stock,  the  shareholders  approved  bonuses,  option
acceleration and price amendments,  and option grants to certain officers of the
Company.  These consents were executed by holders of 3,462,726.01  shares of the
Company's  voting  common  stock,  391,740.58  shares of the  Company's  Class A
non-voting  common stock,  400,000  shares of the  Company's  Class B non-voting
common stock,  and 1,040,000  shares of the Company's Class C non-voting  common
stock.

        In December 1999,  pursuant to written  consent of  shareholders  of the
Company's  voting  common  stock,  the  shareholders  approved the amendment and
restatement  of  the  Company's   Certificate  of  Incorporation  to  amend  the
authorized  capitalization of OSI, principally to (i) provide that voting common
stock will no longer have the ability to convert into  non-voting  common stock,
(ii)  provide that there will be only one class of  non-voting  common stock and
(iii) eliminate  reference to any specific series of preferred stock and instead
authorize  preferred stock with rights,  preferences and obligations that may be
established  by the Board of Directors.  Stockholders  holding a majority of the
issued and  outstanding  shares of common  stock of the Company and holders of a
majority  of the  issued  and  outstanding  shares of each of the (i)  preferred
stock,  (ii) Class A non-voting  common stock,  (iii) Class B non-voting  common
stock and (iv) Class C non-voting common stock executed these consents.

PART II.

ITEM 5.    MARKET FOR THE REGISTRANT'S COMMON STOCK AND RELATED STOCKHOLDER
           MATTERS

        No public market  currently exists for the Common Stock.Company's Voting common stock
and Nonvoting common stock.

        As of March 17,  1998,30, 2000,  there were  approximately 2130 holders of record of
the Common Stock.Voting common stock and Nonvoting common stock.

        The Company has not  declared  any cash  dividends  on any of its Common Stockcommon
stock since the  Company's  formation  in September  1995.  The  Indenture  (the
"Indenture"),  dated as of  November  6,  1996,  by and among the  Company,  the
Guarantors (as defined therein) and Wilmington Trust Company,  as Trustee,  with
respect  to the 11%  Series  B  Senior  Subordinated  Notes  due  2006  contains
restrictions on the Company's ability to declare or pay dividends on its capital
stock.  Additionally,  the Second  Amended and Restated  Credit  Agreement dated as of January 26, 1998 by andNovember 30, 1999 among
the Company,  the Lenders  listed  therein,  Goldman
Sachs Credit Partners L.P.DLJ Capital  Funding,  Inc., as the
Syndication  Agent,  Harris Trust and the Chase  ManhattanSavings Bank, as Co-Administrative
Agents,  Goldman  Sachs Credit  Partners  L.P.the Documentation  Agent,
and Chase  Securities,  Inc.,Fleet National Bank, as Arranging  Agents and SunTrust Bank,  Atlanta,  as Collateralthe  Administrative  Agent (the "Credit  Agreement")
contains  certain  restrictions  on the  Company's  ability  to  declare  or pay
dividends on its capital  stock.  BothThe  Indenture,  the IndentureCredit  Agreement and the
Credit AgreementCertificate  of  Designation  of  the  powers  and   preferences   and  relative
participating,  optional  and  other  special  rights  of  Class  A  14%  Senior
Mandatorily  Redeembale  Preferred  Stock,  Series  A,  and  Class B 14%  Senior
Mandatorily  Redeemable  Preferred  Stock,  Series  A,  and  qualifications  and
limitations and restrictions  thereof prohibit the declaration or payment of any
Common Stock  dividends or the making of any  distribution by the Company or any
subsidiary  (other  than  dividends  or  distributions  payable  in stock of the
Company under certain  circumstances) or a
subsidiary andCompany) other than dividends or distributions payable to the Company.

ITEM 6.    SELECTED FINANCIAL DATA

        The following  selected  historical  financial data set forth below have
been derived from,  and are  qualified by reference to (i) the audited  Consolidated
Financial  Statements  of OSI as of December 31, 1998 and 1999 and for the period from  September 21, 1995 to December
31,  1995 and the twothree
years ended December 31, 1997  and  (ii) the  audited
consolidated  financial  statements of API (as  predecessor)  for the year ended
December  31, 1994 and the period  January 1, 1995 to September  20,  1995.1999. The audited financial  statements of OSI and API referred
to above are included elsewhere herein. The selected  historical  financial data
set forth below as of December  31, 1994September  20, 1995 and for the year ended  December  31, 1993period  January 1, 1995 to
September  20, 1995 have been derived from the audited  financial  statements of
APIAccount  Portfolios  ("API") (as predecessor) not included herein.  The selected
historical  financial  data set forth below as of December 31, 1995,  1996,  and
1997 for the period  September  21, 1995 to  December  31, 1995 and for the year
ended December 31, 1996 have been derived from the audited financial  statements
of OSI not included herein.  The selected  financial data set forth below should
be read in conjunction  with,  and are qualified by reference to,  "Management's
Discussion and Analysis of Financial  Condition and Results of  Operations"  and
the  Consolidated  Financial  Statements and  accompanying  notes thereto of API and OSI
included elsewhere herein.
API OSI (as predecessor) OSI (as successor) ----------------------------------------- ----------------------------------------------------- ---------------------------------------------------------------- From From September 21 January 1 to To Year Ended December 31, September 20 December 31, Year Ended December 31, ----------------------- ------------- ------------ ----------------------- 1993 1994------------ ------------------------------------------------ 1995 1995 1996 1997 1998 1999 ---- ---- ---- ---- ---- ---- ($ in thousands) Income Statement Data: Income Statement Data: Operating revenue (a).................... $23,696 $39,292 $21,293...................... $ 21,293 $ 8,311 $106,331 $271,683$ 106,331 $ 271,683 $ 479,400 $ 504,425 Salaries and benefits.................... 1,596 2,646benefits .................. 4,471 2,079 46,997 133,364 230,114 244,157 Other operating expenses (b)(c).......... 10,692 8,790(a) ........... 7,343 8,953 80,357 156,738 ------- ------- ------- ------- -------- --------221,598 224,616 Change in control bonuses, stock option redemption and other bonuses ..... - - - - - 10,487 Nonrecurring conversion, realignment and relocation expenses ......... - - - - - 5,063 Transaction related costs .............. - - - - - 6,827 --------- --------- --------- --------- --------- --------- Operating income (loss).................. 11,408 27,856 ................ 9,479 (2,721) (21,023) (18,419) 27,688 13,275 Interest expense, net.................... 1,301 2,599net .................. 495 1,361 12,131 28,791 Other expense............................ -- 166 -- -- -- -- ------- ------- ------- ------- -------- --------50,627 52,265 Income (loss) before taxes............... 10,107 25,091 8,894taxes ............. 8,984 (4,082) (33,154) (47,210) (22,939) (38,990) Provision for income taxes (benefit)..... -- -- -- ... - (1,605) (11,757) 11,127 ------- ------- ------- ------- -------- --------830 759 Minority interest ...................... - - - - 572 - --------- --------- --------- --------- --------- --------- Income (loss) before extraordinary item $ 8,984 $ (2,477) $ (21,397) $ (58,337) $ (24,341) $ (39,749) Extraordinary loss ..................... - - - - - 4,208 --------- --------- --------- --------- --------- --------- Net income (loss) (c).................... $10,107 $25,091...................... $ 8,984 $(2,477) $(21,397) $(58,337) ======= ======= ======= ======= ======== ========$ (2,477) $ (21,397) $ (58,337) $ (24,341) $ (43,957) ========= ========= ========= ========= ========= ========= Balance Sheet Data (at end of period): Working capital.......................... $5,622 $16,897 $3,809 $22,438 $38,080 $18,558 Total assets............................. 8,945 22,941assets ........................... 11,272 85,652 355,207 381,690 618,491 624,712 Total debt............................... 3,544 -- --debt ............................. - 36,462 247,616 324,966 528,148 518,307 Mandatorily redeemable preferred stock . - - - - - 85,716 Partners' capital/Stockholders equity (deficit)........................... 4,582 22,162 .......................... 10,559 42,448 51,598 (5,478) (30,032) (93,948) Other Financial Data: Amortization of purchased portfolios (c). $6,013 $2,667 $2,308 $5,390 $27,317 $52,042 (e)... $ 2,308 $ 5,390 $ 27,317 $52,042(c) $50,703(d) 38,722 Other depreciation and amortization...... 57 102amortization .... 167 331 18,281 33,574 30,007 31,095 Cash capital expenditures................ 222 463expenditures .............. 574 97 2,606 9,489 Portfolio purchases...................... 7,088 6,80013,480 18,437 On-balance sheet portfolio purchases ... 5,502 903 10,373 (f)10,373(e) 46,494 43,186 23,176 Cash flows provided by (used in):from: Operating activities................ 4,759 21,074 5,887 2,902 10,667 32,825activities and portfolio purchasing ......... 385 1,999 (2,978) (13,669) 12,066 (3,652) Investing activities................ (2,222) (463) 1,259 (31,007) (200,435) (119,499)activities ............... 6,761 (30,104) (186,790) (73,005) (184,619) (21,549) Financing activities................ (3,775) (11,055)activities ............... (20,587) 29,574 202,796 75,394 178,150 22,446 EBITDA (d)............................... 17,478 30,625(b) ............................. 11,954 3,000 24,575 67,197 108,398 83,092 Adjusted EBITDA (d)...................... 15,609 18,465(b) .................... 11,954 3,000 25,775 67,197 (a) 1993 and 1994 operating revenues include proceeds on sales of purchased portfolios of $1,869 and $13,325, respectively. The related amortization on the portfolios sold included in other operating expenses was $54 and $1,155, respectively. In addition, transaction costs of $1,165 were incurred in connection with the 1994 sale and are included in other operating expenses. (b) Other operating expenses include telephone, postage, supplies, occupancy costs, data processing costs, depreciation, amortization and miscellaneous operating expenses. (c) Effective January 1, 1994, API began amortizing on an individual portfolio basis the cost of purchased receivables based on the ratio of current collections to current anticipated future collections for that portfolio over a maximum period of three years. Prior to 1994, API amortized purchased receivables under the cost recovery method. The change in method was a result of API's improved historical collection experience for similar types of loan portfolios and its ability to estimate expected cash flow. The effect of this change was accounted for prospectively as a change in estimate and reduced amortization expense and increased net income by $962 in 1994. (d) EBITDA is defined as income from continuing operations before interest, other expense, taxes, depreciation and amortization. Adjusted EBITDA reflects EBITDA as defined above adjusted for proceeds from portfolio sales, net of transaction costs, of $1,869 and $12,160 in 1993 and 1994, respectively, and the non-recurring write-off of acquired technology in process in connection with the Payco acquisition and relocation expenses incurred by Continental of $1,000 and $200, respectively, in the year ended December 31, 1996. EBITDA and Adjusted EBITDA are presented here, as management believes they provide useful information regarding the Company's ability to service and/or incur debt. EBITDA and Adjusted EBITDA should not be considered in isolation or as substitutes for net income, cash flows from continuing operations, or other consolidated income or cash flow data prepared in accordance with generally accepted accounting principles or as measures of a company's profitability or liquidity. (e) In the fourth quarter of 1997, the Company completed an in-depth analysis of the carrying value of the purchased portfolios acquired and valued in conjunction with the Company's September 1995 acquisition of API. As a result of this analysis, the Company recorded $10,000 of additional amortization related to these purchased portfolios to reduce their carrying value to their estimated net realizable value. This amount includes the $10,000. (f) In May 1996, a subsidiary of the Company acquired participation interests in certain loan portfolios, representing the undivided ownership interests in such portfolios which were originally sold pursuant to existing Participation Agreements (the "MLQ108,398 105,469 - ------------------------------
(a) Other operating expenses include telephone, postage, supplies, occupancy costs, data processing costs, depreciation, amortization and miscellaneous operating expenses. (b) EBITDA is defined as income from continuing operations before interest, taxes, depreciation and amortization. Adjusted EBITDA reflects EBITDA as defined above adjusted for the non-recurring write-off of acquired technology in process in connection with the Payco acquisition and relocation expenses incurred by Continental of $1,000 and $200, respectively, in the year ended December 31, 1996 and the change in control bonuses, stock option redemption and other bonuses; non-recurring conversion, realignment and relocation expenses; and transaction related expenses of $10,487, $5,063 and $6,827, respectively, in the year ended December 31, 1999. EBITDA and Adjusted EBITDA are presented here, as management believes they provide useful information regarding the Company's ability to service and/or incur debt. EBITDA and Adjusted EBITDA should not be considered in isolation or as substitutes for net income, cash flows from continuing operations, or other consolidated income or cash flow data prepared in accordance with generally accepted accounting principles or as measures of a company's profitability or liquidity. (c) In the fourth quarter of 1997, the Company completed an in-depth analysis of the carrying value of the purchased portfolios acquired and valued in conjunction with the Company's September 1995 acquisition of API. As a result of this analysis, the Company recorded $10,000 of additional amortization related to these purchased portfolios to reduce their carrying value to their estimated net realizable value. This amount includes the $10,000 of additional amortization. (d) In the fourth quarter of 1998, the Company wrote down its investment in a limited liability corporation (the "LLC") by $3,000 resulting from an analysis of the carrying value of the purchased portfolios owned by the LLC. This amount includes the $3,000. (e) In May 1996, a subsidiary of the Company acquired participation interests in certain loan portfolios, representing the undivided ownership interests in such portfolios which were originally sold pursuant to existing Participation Agreements ("MLQ Interests") for aggregate consideration of $14,772. This amount excludes the $14,772. ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS Results of Operations YEAR ENDED DECEMBERYear Ended December 31, 1997 COMPARED TO YEAR ENDED DECEMBER1999 Compared to Year Ended December 31, 19961998 Revenues for the year ended December 31, 19971999 were $271.7$504.4 million compared to $106.3$479.4 million for the year ended December 31, 1996.1998 - an increase of 5.2%. The revenue increase of $25.0 million was due primarily to increased collection and outsourcing revenues of $19.7 million and $7.3 million from the full year effect of the acquisition of Union in 1998. Revenues from collection services were $362.9 million for the year ended December 31, 1999 compared to $350.1 million for 1998. The increase in collection services revenue was due to a 2.1% increase in existing business and $5.7 million from the Union acquisition. The outsourcing services revenue of $61.1 million compared favorably to $46.9 million for 1998 due to increased revenue from new and existing business of 26.7% and $1.6 million from the Union acquisition. Revenues from purchased portfolio services decreased 2.4% to $80.4 million for the year ended December 31, 1999 from $82.4 million in 1998. The decreased revenue was attributable to lower revenues from on-balance sheet portfolios and lower strategic sales of portfolios offset by higher servicing fee revenues for the off-balance sheet collections of portfolios which increased due to the formation of the Company's special purpose finance company ("FINCO"). Prior to forming FINCO, the Company would record as revenue the total collections on purchased portfolios. Currently, for all purchased portfolios which are sold to and financed by FINCO, the Company records as revenue a servicing fee on the total collections of FINCO purchased portfolios. During the year ended December 31, 1999, the Company recorded revenue from FINCO servicing fees of $13.5 million on total collections of $39.3 million compared to servicing fees of $0.8 million on total collections of $1.9 million in 1998. When compared to the year ended December 31, 1998, the total collections of both on and off-balance sheet purchased portfolios increased from $65.1 million to $89.0 million in 1999 - an increase of 36.7% or $23.9 million. The increased collections resulted primarily from an increase in the total levels of purchased portfolios primarily as a result of the increased buying capacity made available through FINCO. Operating expenses, inclusive of salaries and benefits, service fees and operating and administrative expenses, were $398.9 for the year ended December 31, 1999 and $371.0 million for the comparable period in 1998 - an increase of 7.5%. The increase in these operating expenses resulted primarily from the Union acquisition, higher collection-related expenses associated with the increased revenues of collection and outsourcing services, (including outsourcing)increased collection expenses associated with the increase in collections of purchased portfolios, higher infrastructure costs and increased advertising and promotional expenses and consulting expenses. For the year ended December 31, 1999, amortization and depreciation charges of $69.8 million compared to $80.7 million for 1998 - a decrease of 13.5%. The lower amortization and depreciation charges resulted primarily from lower on-balance sheet portfolio amortization offset partially by additional depreciation and amortization of goodwill related to the Union acquisition and depreciation of current year capital expenditures. During the fourth quarter of 1998 and the first quarter of 1999, the Company evaluated its business strategy for its operations. After the Company's formation and seven acquisitions, the Company adopted a strategy to align the Company along business services and establish call centers of excellence by industry specialization. As a result, nonrecurring conversion, realignment and relocation expenses include costs resulting from the temporary duplication of operations, closure of certain call centers along with relocation of certain employees, hiring and training of new employees, costs resulting from the conversion of multiple collection operating systems to a one industry operating system, and other one-time and redundant costs, which will be eliminated as the realignment and integration plans are completed. These costs of $5.1 million were $203.9recognized as incurred during 1999. In connection with the Recapitalization, the Company incurred $10.5 million of additional compensation expense. This compensation expense consisted primarily of expense relating to payment of cash for vested stock options and the payment of change in control bonuses to certain officers in accordance with terms of their employment agreements. In addition, the Company incurred $6.8 million of transaction related costs associated with the Recapitalization. These costs consisted primarily of professional and advisory fees, and other expenses. As a result of the above, the Company generated operating income of $13.3 million for the year ended December 31, 1999. Adding back the nonrecurring charges of $5.1 million, additional compensation expense of $10.5 million and transaction related costs of $6.8 million, operating income was $35.7 million for 1999 compared to $27.7 million for 1998. Earnings before interest expense, taxes, depreciation and amortization (EBITDA) for the year ended December 31, 1999 was $83.1 million. Adding back the nonrecurring and transaction related expenses, EBITDA was $105.5 million for 1999 compared to $108.4 million for the year ended December 31, 1998. The decrease was primarily attributable to the higher marketing costs associated with branding initiatives, higher infrastructure and industry focused expenses and the decreased portfolio service revenues resulting from the manner in which revenues from off-balance sheet collections are recognized. Net interest expense of $52.3 million for the year ended December 31, 1999 compared unfavorably to 1998 expense of $50.6 million due primarily to the additional indebtedness incurred to finance the Union acquisition. The provision for income taxes of $0.8 million was provided for state and foreign income tax obligations, which the Company cannot offset currently by net operating losses. Minority interest in 1998 resulted from the Union acquisition. On January 23, 1998, the Company acquired approximately 77% of the outstanding common stock of Union through a tender offer. The acquisition of all remaining outstanding common stock of Union was completed on March 31, 1998. The Company recognized minority interest in earning of Union during the period from January 23, 1998 to March 31, 1998. Due to the factors stated above, the loss before extraordinary item for the year ended December 31, 1999 of $39.7 million compared unfavorably to $24.3 million in 1998. The extraordinary item of $4.2 million, which was the write-off of previously capitalized financing costs, resulted from the extinguishment of the existing credit facility in conjunction with the establishment of a new credit facility in the fourth quarter of 1999. Primarily as a result of the nonrecurring and transaction related expenses and the extraordinary item, net loss of $44.0 million for the year ended December 31, 1999 compared unfavorably to the net loss of $24.3 million for 1998. Year Ended December 31, 1998 Compared to Year Ended December 31, 1997 Revenues for the year ended December 31, 1998 were $479.4 million compared to $271.7 million for the year ended December 31, 1997 compared- an increase of 76.5%. The revenue increase of $207.7 million was due primarily to $60.8increased collection, outsourcing and portfolio services revenues of $14.4 million in the comparable period in 1996. The- an increase in fee revenues was a result of the acquisition of Payco in November 1996, the acquisition of NSA in October5.3% over 1997, and the acquisition of ABC in November 1997. Revenues generated$193.3 million from the acquisitions of Union, NSA and ABC. Revenues from collection of purchased portfolios increased to $67.8services were $350.1 million for the year ended December 31, 19971998 compared to $45.5$180.9 million for 1997. The increase in collection services revenues was due to a 1.0% increase in existing business and $167.9 million from the three acquisitions. In the highly competitive collection services business, during 1998 the Company experienced pressure on their contingent fee rates coupled with lower bankcard placements due to credit grantors selling them, resulting in less than anticipated growth in existing business. Revenue from purchased portfolio services increased to $82.4 million for the comparable periodyear ended December 31, 1998 compared to $67.8 million in 1996.1997 - up 21.5%. The increase in collections from purchased portfolios results fromincreased revenue was attributable to both higher collection revenue and strategic sales of portfolios. The 1998 outsourcing revenue of $46.9 million compared favorably to 1997 revenue of $23.0 million due primarily an increase in purchased portfolio levels and related collection efforts and to a lesser extent from the PaycoUnion acquisition. Operating Expenses for the year ended December 31, 19971998 were $290.1$451.7 million compared to $127.4$290.1 million for the comparable period in 1996,year ended December 31, 1997 - an increase of $162.7 million.55.7%. Operating expenses, exclusive of amortization and depreciation charges, were $204.5$371.0 million for the year ended December 31, 19971998 compared to $204.5 million in 1997. The increase in operating expenses, exclusive of amortization and $80.8 million fordepreciation charges, resulted from the comparable period in 1996. Operating expenses related to the increased as a resultrevenue and the three acquisitions. Exclusive of the Payco acquisition as well as the use of outside collection agencies to service a portion of purchased portfolios.three acquisitions' operating expenses, operating expenses were up 4.4% over 1997. Of the $290.1$451.7 million in operating expenses for the year ended December 31, 1997, $52.01998, $80.7 million was attributable to amortization and depreciation charges compared to $85.6 million in 1997. Of the $80.7 million for the year ended December 31, 1998, $50.7 million (including $10.0$3.0 million of additional amortization to reduce its investment in a portion of purchased portfolios to their estimated fair valuelimited liability corporation - See Note 1211 to the Consolidated Financial Statements) was attributable to amortization of the purchase price of purchased portfolios (compared to $27.3$52.0 million in 1996), $16.71997 including $10.0 million of additional amortization to reduce a portion of purchased portfolios to their estimated fair value). Amortization of goodwill and other intangibles of $15.7 million was attributable to amortization of account inventory (compared to $12.3less than $24.8 million in 1996), $8.01997 due to no account placement amortization in 1998 ($16.7 million in 1997) since account placement inventory was attributable tofully amortized as of December 31, 1997, offset partially by additional amortization of goodwill associated withrelated to the acquisitions of API, Miller, Continental, Payco, NSA and ABC (compared to $3.2 million in 1996) and $8.8 million was attributable to depreciation (compared to $2.8 million in 1996).three acquisitions. The increase in amortization and depreciation expenseof $5.5 million from $8.8 million in 1997 to $14.3 million in 1998 was attributable primarily to the additional depreciation related to the three acquisitions. As a result of additional goodwill and step-up in basisthe above, the Company generated operating income of fixed assets recorded in connection with the Payco acquisition. Operating Loss$27.7 million for the year ended December 31, 1997 was $18.4 million1998 compared to $21.0an operating loss of $18.4 million for the comparable period in 1996. The operating loss was a result of increased amortization related to the step-up in basis of purchased portfolios related to the API acquisition, goodwill and account placement inventory related to the acquisition of Payco. Operating earningsyear ended December 31, 1997. Earnings before interest expense, taxes, depreciation and amortization (EBITDA) for the year ended December 31, 1997 was $67.21998 were $108.4 million compared to $24.6$67.2 million for the comparable period in 1996.1997. The increase of $42.6$41.2 million in EBITDA reflects additional revenues associated withconsisted of $35.9 million as a result of the acquisition of Payco, NSAthree acquisitions and ABC and additional portfolios at API, partially offset by$5.3 million primarily from $14.4 million increased revenue from operations unrelated to the costs associated with the use of outside collection agencies to service purchased portfolios. Interest Expense, netacquisitions. Net interest expense for the year ended December 31, 19971998 was $28.8$50.6 million compared to $12.1$28.8 million for the comparable period in 1996.1997. The increase was primarily due to increased debtadditional indebtedness incurred in 1997 to finance the acquisition of Payco,Union, NSA and ABC and to finance additional purchased portfolio purchases. Net Lossacquisitions. The provision for income taxes of $0.8 million was primarily provided for state income taxes, as the Company will have an obligation in some states for the year ended December 31, 1997 was $58.3 million compared to $21.4 million for1998. In the comparable period in 1996. The increase in net loss was attributable to increased amortization expense from the step-up in basisfourth quarter of acquired portfolios related to the API acquisition, goodwill and account placement inventory recorded in connection with the acquisition of Payco, the increase in interest expense related to the indebtedness incurred to finance the Payco, NSA and ABC acquisitions and portfolio purchases and a provision for income taxes of $11.1 million as a result of1997, the Company recordingrecorded a net valuation allowance of $32.4 million to reflect management's assessment, based on the weight of the available evidence of current and projected future book taxable income, that there is significant uncertainty that any of the benefits from the net deferred tax assets will be realized. YEAR ENDED DECEMBERRecording the net valuation allowance against the net deferred tax assets resulted in the 1997 provision for income taxes of $11.1 million. Minority interest in 1998 resulted from the Union acquisition. On January 23, 1998, the Company acquired approximately 77% of the outstanding a common stock of Union through a tender offer. The acquisition of all remaining outstanding common stock of Union was completed on March 31, 1996 COMPARED TO YEAR ENDED DECEMBER1998. The Company recognized minority interest in earnings of Union during the period from January 23, 1998 to March 31, 1995 Revenues1998. Due to the factors stated above, the net loss for the twelve monthsyear ended December 31, 1996 were $106.31998 was $24.3 million compared to $29.6 million in the comparable period for 1995. Revenues from contingent fee services including outsourcing were $51.2$58.3 million for the twelve monthsyear ended December 31, 1996 compared to $0.0 in the comparable period in 1995. The increase in contingent fee revenues was a result1997 - an improvement of the acquisitions of Miller, Continental and Payco. OSI is experiencing competitive pressure on prices of contingent fee services. Revenues from purchased portfolios increased to $45.5 million for the twelve months ended December 31, 1996 compared to $29.6 million for the comparable period in 1995. Purchased portfolio revenues increased as a result of additional portfolio purchases, the hiring of additional account representatives at API, facilitating the servicing of a higher volume of accounts, as well as from the acquisition of the MLQ Interests and Payco. Revenues from the outsourcing services increased to $9.5 million for the twelve months ended December 31, 1996 compared to $0.0 in the comparable period in 1995. The increase was due to the acquisition of Payco. Operating Expenses for the twelve months ended December 31, 1996 were $127.4 million compared to $22.8 million for the comparable period in 1995, an increase of $104.6$34.0 million. Cash operating expenses were $81.8 million for the twelve months ended December 31, 1996 and $14.7 million for the comparable period in 1995. Cash expenses increased as a result of the Miller, Continental and Payco acquisitions, the hiring of additional account representatives at API, the opening of an API collection facility in St. Louis, Missouri, one-time costs associated with the relocation of Continental's headquarters, and the addition of corporate overhead of OSI. Of the $127.4 million in expenses for the twelve months ended December 31, 1996, $27.3 million was attributable to amortization of the purchase price of purchased portfolios (compared to $7.7 million in 1995), $12.3 million was attributable to amortization of account inventory (compared to $0.0 in 1995), $2.7 million was attributable to amortization of goodwill associated with the acquisitions of API, Miller, Continental and Payco (compared to $0.3 million in 1995), $0.5 million was attributable to amortization in non-compete agreements (compared to $0.0 in 1995) and $2.8 million was attributable to depreciation (compared to $0.2 million in 1995). The increase in amortization expense was the result of additional goodwill recorded in connection with the Miller, Continental and Payco acquisitions and the step-up in basis of purchased portfolios related to the acquisition of API. Operating (Loss) Income for the twelve months ended December 31, 1996 was $(21.0) million compared to $6.8 million for the comparable period in 1995. The operating loss was a result of increased amortization related to the step-up in basis of purchased portfolios, goodwill and account inventory related to the acquisitions of Miller, Continental and Payco. EBITDA for the twelve months ended December 31, 1996 was $24.6 million compared to $15.0 million for the comparable period in 1995. The increase of $9.6 million in EBITDA reflects additional revenues associated with the acquisitions of Miller, Continental, the MLQ Interests and Payco, partially offset by the costs associated with hiring additional account representatives at API. Interest Expense, net for the twelve months ended December 31, 1996 was $12.1 million compared to $1.9 million for the comparable period in 1995. The increase was primarily due to indebtedness incurred to finance the acquisitions of Miller, Continental, the MLQ Interests and Payco during 1996 and the acquisition of API in September 1995. Net (Loss) Income for the twelve months ended December 31, 1996 was ($21.4) million compared to $6.5 million for the comparable period in 1995. The decrease in net income results primarily from increased amortization expense from the step-up in the basis of acquired portfolios, goodwill and account inventory recorded in connection with the acquisition of API, Miller, Continental and Payco and the increase in interest due to the indebtedness incurred to finance those acquisitions. Liquidity and Capital Resources At December 31, 1997,1999, the Company had cash and cash equivalents of $3.2$6.1 million. At year end, the Company hadThe Company's credit agreement provides for a $58.0$75.0 million revolving credit facility, which allows the Company to borrow for working capital, general corporate purposes and acquisitions, subject to certain conditions. As of December 31, 1997,1999, the Company had outstanding $31.9$13.0 million under the revolving credit facility leaving $26.1$60.0 million, after outstanding letters of credit, available under the revolving credit facility. Cash and Cash Equivalentscash equivalents decreased from $14.5$8.8 million at December 31, 19961998 to $3.2$6.1 million at December 31, 19971999 principally due to the use of $119.5cash of $21.5 million for investing activities primarily for the acquisition of NSAcapital expenditures and ABC$3.7 million for operating activities and the purchase of portfolios,portfolio purchasing offset by net cash provided by operations andfrom financing activities of $32.8$22.5 million, and $75.4 million, respectively.which was due to the Recapitalization of the Company on December 10, 1999. In connection with the Recapitalization, the Company entered into a new credit facility. The proceeds of the new credit facility were used to refinance the indebtedness outstanding under the then existing credit facility on the date of the Recapitalization. Further discussion of the Recapitalization is included in the Company's financial statements included herein. The Company also held $20.8$22.5 million of cash for clients in restricted trust accounts at December 31, 1997.1999. Purchased Loans and Accounts Receivable Portfolios decreased from $68.0$55.5 million at December 31, 19961998 to $62.5$39.9 million at December 31, 19971999 due primarily to new portfolio purchases of $46.5 million during the year which were partially offset by amortization of purchased portfolios of $52.0$38.7 million including $10.0 millionoffset partially by new on-balance sheet portfolio purchases of additional amortization as previously mentioned. The amount of purchased loans and accounts receivable portfolios which are projected to be collectible within one year increased slightly from $42.5 million at December 31, 1996 to $42.9 million at December 31, 1997.$23.2 million. The purchased loans and accounts receivable portfolios consist primarily of consumer loans and credit card receivables, commercial loans, student loan receivables and health club receivables. Consumer loans purchased primarily consist of unsecured term debt. A summary of purchased loans and accounts receivable portfolios at December 31, 19971999 and December 31, 19961998 by type of receivable is shown below:
December 31, 19971999 December 31, 1996 --------------------------------------- -------------------------------------1998 ------------------------------ -------------------------------- Original Gross Recorded Net Original Gross Recorded Net Principal Value Current Long-termBook Value Principal Value Current Long-termBook Value --------------- ------------ --------------- ------------ (in millions) (in thousands) (in millions) (in thousands) Consumer loans............................ $2,039 $ 8,978 $ 4,948 $1,770 $ 7,445 $ 4,592loans..................... $2,958 $16,141 $2,114 $11,615 Student loans............................. 322 4,629 -- 322 7,456 4,699loans...................... 343 1,258 328 2,782 Credit cards.............................. 509 12,575 10,765 101 2,359 1,453cards....................... 958 11,837 897 26,489 Health clubs.............................. 1,309 15,307 2,248 954 23,364 13,865 Commercial................................ 41 1,426 1,576 41 1,857 910 ------ ------- ------- ------ ------- ------- $4,220 $42,915 $19,537 $3,188 $42,481 $25,519 ====== ======= ======= ====== ======= =======clubs....................... 1,565 9,060 1,460 12,229 Commercial......................... 129 1,651 129 2,378 -------- -------- -------- -------- $5,953 $39,947 $4,928 $55,493 ======== ======== ======== ========
Most of the portfolio purchases involve tertiary paper (i.e., accounts more than 360 days past due which have been previously placed with a contingent fee servicer) with the exception of portfolios purchased under forward flow agreements under which the Company agrees to purchase subject to due diligence charged off credit card and health club receivables on a monthly basis as they become available. DeferredNet deferred taxes decreased from an asset of $5.8 millionwas zero at December 31, 1996 to an asset of $0.4 million at1998. At December 31, 1997.1999, net deferred taxes was zero due to a net valuation allowance of $78.8 million. The net deferred tax assetbalances at December 31, 19971999 and December 31, 1996 relates1998 relate principally to net operating loss carryforwards.carryforwards and future temporary deductible differences. The realization of this asset is dependent on generating sufficient taxable income prior to expiration of the loss carryforwards in years through 2012. During 1997,2019. At December 31, 1999, the Company recordedhas a cumulative net valuation allowance of $32.4$78.8 million to reflect management's assessment, based on the weight of the available evidence of current and projected future book taxable income, that there is significant uncertainty that any of the benefits from the net deferred tax assets will be realized. For all federal tax years since the Company's formation in September 1995, the Company has incurred net operating losses. During 1997, the Company has significantly increased its total debt from $247.6 million at December 31, 1996 to $325.0 million at December 31, 1997. This increase in debt primarily resulted from the acquisitions in 1997 of the net assets of NSA and ABC. In addition, on January 26, 1998, the Company incurred significant additional borrowings to finance its acquisition of approximately 77% of the shares of common stock of Union. Since the Company has a history of generating net operating losses and has significantly increased its totalis expected to continue to incur significant interest expense, to be incurred, management does not expect the Company to generate taxable income in the foreseeable future sufficient to realize tax benefits from the net operating loss carryforwards or the future reversal of the net deductible temporary differences. The amount of the deferred tax assets considered realizable, however, could be increased in future years if estimates of future taxable income during the carryforward period change. The Company's current debt structure at December 31, 19971999 consists of a $219.3$413.0 million indebtedness under the bank credit facility, $100.0 million 11% Senior Subordinated Notes ("Notes"(the "Notes") and other indebtedness of $5.7$5.3 million. See Note 146 of the Consolidated Financial Statements of OSI included elsewhere herein for a description of the amended bank1999 credit agreement, effective January 1998, which provides additional financing for the Union acquisition. Currently, the Company has borrowed $187.5 million to acquire approximately 80% of the shares of common stock of Union and plans to borrow an additional $37.5 million to complete the Union acquisition.facility. The Notes and the bank credit facility contain financial and operating covenants and restrictions on the ability of the Company to incur indebtedness, make investments and take certain other corporate actions. The debt service requirements associated with the borrowings under the facility and the Notes significantly impact the Company's liquidity requirements. Additionally, future portfolio purchases may require significant financing or investment. The Company anticipates that its operating cash flow together with availability under the bank credit facility will be sufficient to fund its anticipated future operating expenseexpenses and to meet its debt service requirements as they become due. Additionally, future portfolio purchases may require signifi-cant financing or investment. However, actual capital requirements may change, particularly as a result of acquisitions the Company may make. The ability of the Company to meet its debt service obligations and reduce its total debt will be dependent, however, upon the future performance of the Company and its subsidiaries which, in turn, will be subject to general economic conditions and to financial, business and other factors including factors beyond the Company's control. In October of 1998, a special-purpose finance company, OSI Funding Corp., formed by the Company, entered into a revolving warehouse financing arrangement for up to $100.0 million of funding capacity for the purchase of loans and accounts receivable over its five year term. In connection with the Recapitalization, OSI Funding Corp. converted to a limited liability company and is now OSI Funding LLC, with OSI owning approximately 78% of the financial interest but having only approximately 29% of the voting rights. This arrangement will provide the Company expanded portfolio purchasing capability in a very opportunistic buying market. Capital expenditures for the year ended December 31, 19971999 were $9.5$18.4 million. The Company expects to spend approximately $17.0$18.0 million on capital expenditures (exclusive of any expenditures in connection with acquisitions) in 1998.2000. Historical expenditures have been, and future expenditures are anticipated to be primarily for replacement and/or upgrading of telecommunications and data processing equipment, leasehold improvements and continued expansion of the Company's information services systems. Subject to compliance with the provisions of its debt agreements, the Company expects to finance future capital expenditures with cash flow from operations, borrowings and capital leases. The Company will reduce its future capital expenditures to the extent it is unable to fund its capital plan. The Company believes that its facilities will provide sufficient capacity for increased revenues and will not require material additional capital expenditures in the next several years. Inflation The Company believes that inflation has not had a material impact on its results of operations for the years ended December 31, 19961999, 1998 and 1997. Year 2000 The company has numerous computer-basedCompany's business applications and infrastructure functioned flawlessly upon the beginning of the New Year and experienced no significant Year 2000 related glitches during the year's first full week of business operations and have continued to perform since then. Because many of the Company's client relationships are supported through computer system interfaces, OSI worked proactively with clients to assure Year 2000 compliance between respective computer systems. It also secured assurances from suppliers and vendors that their products would be Year 2000 ready. Within OSI, the Company tested and confirmed that the full range of its computer based production systems and collection applications. The Company has evaluated its systems and applications to determine whether or not those systemsinfrastructure were Year 2000 compliant. Based upon its review,In addition to services typical of most companies, like phone systems, building services, email and office equipment, OSI's compliance program focused especially on customer interfaces and reporting, collection and financial systems and predictive dialers. Spending for Year 2000 modifications and updates were expensed as incurred and did not have a material impact on the Company has identified those systems which are not compliant and has implemented plans to update those systems.results of operations or cash flows. The cost of the effortcompany's Year 2000 project was funded from cash flows generated from operations. The Company estimates that its total Year 2000 expenses were approximately $1.7 million. Forward-Looking Statements The following statements in this document are or may constitute forward-looking statements made in reliance upon the safe harbor of the Private Securities Litigation Reform Act of 1995: (1) statements concerning the successful implementation of the Company's Year 2000 initiatives, (2) statements concerning the anticipated costs and outcome of legal proceedings and environmental liabilities, (3) statements regarding anticipated changes in the Company's opportunities in its industry, (4) statements regarding the Company's ability to fund its future operating expenses and meet its debt service requirements as they become due, (5) statements regarding the Company's expected capital expenditures and facilities, (6) any statements preceded by, followed by or that include the word "believes," "expects," "anticipates," "intends," "should," "may," or similar expressions; and (7) other statements contained or incorporated by reference in this document regarding matters that are not historical facts. Because such statements are subject to risks and uncertainties, actual results may differ materially from those expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially include, but are not limited to: (1) the demand for the Company's services, (2) the demand for accounts receivable management generally, (3) general economic conditions, (4) changes in interest rates, (5) competition, including but not limited to pricing pressures, (6) changes in governmental regulations including, but not limited to the federal Fair Debt Collection Practices Act and comparable state statutes, (7) legal proceedings, (8) environmental investigations and clean up efforts, (9) expected synergies, economies of scale and cost savings from recent acquisitions by the Company not being fully realized or realized within the expected time frames, (10) costs of operational difficulties related to integrating the operations of recently acquired companies with the Company's operations being greater than expected, (11) the Company's ability to generate cash flow or obtain financing to fund its operations, service its indebtedness and continue its growth and expand successfully into new markets and services, (12) the effectiveness of the Company's Year 2000 efforts, and (13) factors discussed from time to time in the Company's public filings. These forward-looking statements speak only as of the date they were made. These cautionary statements should be considered in connection with any written or oral forward-looking statements that the Company may issue in the future. The Company does not undertake any obligation to release publicly any revisions to such forward-looking statements to reflect later events or circumstances or to reflect the occurrence of unanticipated events. ITEM 7A. QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK The Company is currently not expectedsubject to be material and will be expensed as incurred over the next two years. Derivative Financial Instrumentsrisk of fluctuating interest rates in the normal course of business. From time to time and as required by the Company's Credit Agreement, the Company maywill employ derivative financial instruments as part of its risk management program. The Company's objective is to manage risks and exposures of its debt and not to trade such instruments for profit or loss. Forward-Looking Statements Except forThe Company uses interest rate cap, collar and swap agreements to manage the historical statements and discussions contained herein, statements contained in this report constitute "forward-looking statements" as definedinterest rate characteristics of its outstanding debt to a more desirable fixed or variable rate basis or to limit the Company's exposure to rising interest rates. In connection with the Recapitalization resulting in the Securities Act of 1933 and the Securities Exchange Act of 1934, as amended. These forward-looking statements rely on a number of assumptions concerning future events, and are subject to a number of risks and uncertainties and other factors, many of which are outside the control ofCompany refinancing its then outstanding indebtedness, all interest agreements were terminated. Therefore, at December 31, 1999, the Company had no outstanding interest rate agreements. Pursuant to the Credit Agreement, the Company is obligated to secure interest rate protection in the nominal amount of $150 million by July 2000. The following table provides information about the Company's financial instruments that could cause actual resultsare sensitive to differ materially from such statements. Readers are cautioned not to put undue reliance on such forward-looking statements, each of which speaks only as of the date hereof. Factors and uncertainties that could affect the outcome of such forward-looking statements include, among others, market and industry conditions, increased competition, changes in governmental regulations, general economic conditions, pricing pressures,interest rates. For debt obligations, the table presents principal and the Company's ability to continue its growthcash flows and expand successfully into new markets and services. The Company disclaims any intention or obligation to update publicly or revise any forward-looking statements, whether as a result of new information, future events or otherwise.related weighted-average interest rates by expected maturity dates. Interest Rate Sensitivity Principal (Notional) Amount by Expected Maturity Average Interest Rate (Dollars in millions)
Fair 2000 2001 2002 2003 2004 Thereafter Total Value ---- ---- ---- ---- ---- ---------- ----- ----- Liabilities Long-term debt, including current portion Fixed rate - - - - - $100.0 $100.0 $97.0 Average interest rate 11.0% 11.0% 11.0% 11.0% 11.0% 11.0% Variable rate $2.5 $10.0 $17.5 $32.5 $40.0 $310.5 $413.0 $413.0 Average interest rate (1) (1) (1) (1) (1) (1) (1) - One month LIBOR (5.8% at December 31, 1999) plus weighted-average margin of 3.7%.
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA Reference is made to the Financial Statements and Supplementary Schedule contained in Part IV hereof. ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE None PART III ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANTDirectors and Executive Officers of the Registrant Directors of the Company are elected annually by its shareholders to serve during the ensuing year or until a successor is duly elected and qualified. Executive officers of the Company are duly elected by its Board of Directors to serve until their respective successors are elected and qualified. The following table sets forth certain information with respect to the directors and executive officers of the Company. Name Age Position or Office ----- ------------------------- --- ------------------ Jeffrey E. Stiefler 52 Chairman of the Board of Directors----------------------------- Timothy G. Beffa 4749 Director, President and Chief Executive Officer David E. De Leeuw 53William B. Hewitt 61 Director David E. King 39 Director, Secretary and Treasurer Tyler T. Zachem 32Timothy M. Hurd 30 Director and Vice President David G. Hanna 34Scott P. Marks, Jr. 54 Director Frank J. Hanna, III 36Richard L. Thomas 69 Director Dennis G. Punches 62 Director Nathan W. Pearson, Jr.Paul R. Wood 46 Director Daniel J. Dolan 45and Vice President Michael A. DiMarco 42 Executive Vice President - President Fee Services Bryan K. Faliero 34 President Portfolio Services Michael B. Staed 53 Senior Vice President and President Outsourcing Services Gary L. Weller 39 Executive Vice President and Chief Financial Officer JEFFREY E. STIEFLER (52), Chairman of the Board of Directors since January 10, 1996. Previously, Mr. Stiefler was President and Director of American Express Company, where he had previously served in various capacities since 1983, including President and Chief Executive Officer of IDS Financial Services. Prior to joining the Company, Mr. Stiefler held various positions with the Meritor Financial Group, including Chairman of the Meritor Savings Bank Florida and the Meritor Savings Bank Washington D.C., and Citicorp, including Vice President and Regional Business Manager of the New York Banking Division and Senior Vice President and Regional Business Manager of Nationwide Financial Services. Mr. Stiefler currently serves as a director of National Computer Systems and chairman of International Data Response Corporation. TIMOTHYTimothy G. BEFFA (47)Beffa (49), President, Chief Executive Officer and Director of Outsourcing Solutions Inc. since August 1996. From August 1995 until August 1996, Mr. Beffa served as President and Chief Operating Officer of DIMAC Corporation ("DIMAC") and DIMAC DIRECT Inc. ("DDI") and as a director of DDI. From 1989 until August 1995, Mr. Beffa served as a Vice President of DIMAC and as Senior Vice President and Chief Financial Officer of DDI. Prior to joining DIMAC, Mr. Beffa was Vice President of Administration and Controller for the International Division of Pet Incorporated, a food and consumer products company, where he previously had been manager of Financial Analysis. DAVID E. DE LEEUW (53)William B. Hewitt (61), Director of the Company since September 21, 1995.February 1998. Mr. De Leeuw is a managing general partner of MDC Management Company III, L.P., which is the general partner of McCown De Leeuw & Co. III, L.P. and McCown De Leeuw & Co. III (Europe), L.P., a managing general partner of MDC Management company IIA, L.P., which is the general partner of McCown De Leeuw & Co. III (Asia), L.P. and a member of Gamma Fund, LLC. Prior to founding McCown De Leeuw & Co. with George E. McCown in 1984, Mr. De Leeuw was Manager of the Leveraged Acquisition Unit and Vice President in the Capital Markets Group at Citibank, N.A. Mr. De Leeuw also worked with W.R. Grace & Co. where he was Assistant Treasurer and manager of Corporate Finance. Mr. De Leeuw began his career as an investment banker with Paine Webber Incorporated. HeHewitt currently serves as a director of Vans, Inc., AmeriComm Holdings, Inc., Nimbus CD International, Inc., Aurora Foods Inc. and American Residential Inventory Trust. DAVID E. KING (39), Secretary, Treasurer and Director ofconsultant to the Company since September 21, 1995. Mr. King is a general partner of MDC management Company III, L.P., which is the general partner of McCown De Leeuw & Co. III, L.P., and McCown De Leeuw & Co. Offshore (Europe) III, L.P. a general partner of MDC Management Company IIIA, L.P., which is the general partner of McCown De Leeuw & Co. III (Asia), L.P. and a member of Gamma Fund, LLC. Mr. King has been associated with McCown De Leeuw & Co. since 1990. He currently serves as a director of AmeriComm Holdings, Inc., International Data Response Corporation, Fitness Holdings Inc., RSP Manufacturing Corporation and Sarcom. TYLER T. ZACHEM (32), Vice President and Director of the Company since September 21, 1995. Mr. Zachem is a principal of MDC Management Company III, which is the general partner of McCown De Leeuw & Co. III; and McCown De Leeuw & Co. III (Europe), L.P., and a principal of MDC Management Company IIIA, L.P., which is the general partner of McCown De Leeuw & Co. III (Asia), L.P. Mr. Zachem has been associated with McCown De Leeuw & Co. sinceJanuary 1998. From July 1993. Mr. Zachem previously worked as a consultant with McKinsey & Co. and as an investment banker with McDonald & Company. He currently serves as a director of RSP Manufacturing Corporation, The Brown Schools, Inc., Aurora Foods Inc. and Papa Gino's Inc. DAVID G. HANNA (34), Director of the Company since September 21, 1995. From November 1992 to September 1995, Mr. Hanna served as President of Account Portfolios, L.P. From 1988 to November 1992, Mr. Hanna served as President of the Governmental Division of Nationwide Credit, Inc., administering contracts for government agencies including the Department of Education Student Loans program. David G. Hanna is the brother of Frank J. Hanna, III. FRANK J. HANNA, III (36), Director of the Company since September 21, 1995. Mr. Hanna founded Account Portfolios, L.P. in July 1990, and served as its Chief Executive Officer until its acquisition by OSI in September 1995. From February 19881997 to January 1990,1998, Mr. Hanna served as Group Vice President of Nationwide Credit, Inc., a large accounts receivable management company. Frank J. Hanna III is the brother of David G. Hanna. Mr. Hanna currently serves as a director of Cerulean Companies, Inc. DENNIS G. PUNCHES (62), Director of the Company since November 1996. From May 1988 to October 1988 and from January 1990 to November 1996, Mr. Punches served as Chairman of the Board of Directors of Payco American Corporation. From October 1988 to January 1990, Mr. Punches served as Co-Chairman of the Board of Directors of Payco American Corporation. From 1969 to January 1990, Mr. PunchesHewitt served as President and Chief Executive Officer of Payco American Corporation. NATHAN W. PEARSON, JR. (46)Union and prior to that he served as President and Chief Operating Officer of Union since May 1995. Mr. Hewitt also served as Chairman and Chief Executive Officer of Capital Credit Corporation since September 1991, Chairman and Chief Executive Officer of Interactive Performance, Inc. since November 1995 and Chairman and Chief Executive Officer of High Performance Services, Inc. since May 1996. Capital Credit Corporation, Interactive Performance, Inc. and High Performance Services, Inc. were subsidiaries of Union. Timothy M. Hurd (30), Director and Vice President of the Company since December 1999. Mr. Hurd is a director of Madison Dearborn Partners. Prior to joining Madison Dearborn Partners, Mr. Hurd was with Goldman Sachs & Co. He currently serves as a director of Woods Equipment Company, Inc. and PeopleFirst.com. Scott P. Marks, Jr. (54), Director of the Company since July 1997.January 2000. Mr. PearsonMarks is an operating affiliate of McCown De Leeuw & Co. Mr. Pearson has been affiliated with McCown De Leeuw since 1997. Since 1996, Mr. Pearson has been Managing Director of Commonwealth Holdings, a private investment firm. From 1988 to 1995,investor in Chicago, IL. Mr. PearsonMarks resigned from his post as Vice Chairman and a member of the Board of Directors of First Chicago NBD Corporation in December, 1997, a post he had held since December, 1995. Previously he was Executive Vice President of First Chicago Corporation and Chief Financial Officermanaged their credit card business for approximately 10 years. Mr. Marks serves as a director of BroadcastingADA Business Enterprises, the for-profit subsidiary of the American Dental Association, Pascomar Inc. and Clark Polk Land LLC. Richard L. Thomas (69), Director of the Company since January 2000. Mr. Thomas has been retired since May 1996. Prior to retiring, Mr. Thomas served as Chairman of First Chicago NBD Corporation from December 1995 to May 1996. Prior to that he served as Chairman of First Chicago Corporation from December 1991 to December 1995. He currently serves as a director of IMC Global Inc., The PMI Group Inc., The Sabre Group, Sara Lee Corporation and Unicom Corporation. Paul R. Wood (46), Director and Vice President of the Company since December 1999. Mr. Wood is a managing director of Madison Dearborn Partners. Prior to co-founding Madison Dearborn Partners, L.L.C.Mr. Wood was with First Chicago Venture Capital for nine years in various leadership positions. He currently serves as a director of Hines Horticulture, Inc., Woods Equipment Company, Inc. and Eldorado Bankshares, Inc. Michael A. DiMarco (42), Executive Vice President and President Collection Services of the Company since September 1998. From 1991 until September 1998, Mr. DiMarco was with Paging Network, Inc., a radio broadcasting leveraged buyout organizationwireless communications provider, serving in various leadership positions including Senior Vice President of Operations and Executive Vice President of Sales. Prior to that, he served in various senior leadership positions with the City of New York, Hertz Rent-A-Car, Inc., ARA Services, Inc. and National Car Rental, Inc. Bryan K. Faliero (34), President Portfolio Services of the Company since 1995,October 1997. From June 1997 to September 1997, Mr. Pearson has been a principal of investment and management of Broadcasting Partners, L.L.C.Faliero served as Vice President, Business Analysis for the Company. Prior to joining Broadcasting Partners, L.L.C.the Company, he was an associate with Booz Allen & Hamilton, a strategic consultancy based in Chicago, concentrating on operations strategy and network rationalization. Michael B. Staed (53), Senior Vice President and President Outsourcing Services of the Company since July 1999. From May 1998 to June 1999, Mr. Pearson wasStaed served as Senior Vice President Marketing, Outsourcing for the Company. Prior to joining the Company, he served as a management consultant with McKinsey and Company from 1982 to 1988. DANIEL J. DOLAN (45)partner in the consulting division of Ernst & Young LLP for four years focusing on the global telecommunications practice. Gary L. Weller (39), Executive Vice President and Chief Financial Officer of the Company since October 1997.July 1999. From January 1998 to June 1999, Mr. Dolan has 23 years experienceWeller served as Senior Vice President and Chief Financial Officer of Harbour Group Ltd., an investment firm based in public accounting, the last 11 yearsSt. Louis. From June 1993 to December 1997, he served as a partnerExecutive Vice President and Chief Financial Officer of Ernst & Young LLP.Greenfield Industries, Inc. ITEM 11. EXECUTIVE COMPENSATION The following table sets forth information concerning the compensation paid or accrued for by the Company for 1995, 1996 and 1997 on behalf of the Company's Chief Executive Officer and the four other most highly compensated executive officers of the Company for the yearyears ended December 31, 1999, 1998 and 1997.
Summary Compensation Table ------------------------------------------------------------------------------------------------------------------------------------------------- Long Term Compensation Name and Other Annual CompensationAwards All Other Name and Fiscal Salary Bonus Compensation Awards----------- Compensation Principal Position Year ($) ($) ($) Options (#) ($)(1) - ------------------ ----- ------- ------ ------ ------ ------------ ------------ ------------------------------ --------------- -------------- Timothy G. Beffa(1)Beffa 1999 370,836 365,000 2,617 President and CEO 1998 350,000 405,300 1997 320,110 457,500 1996 103,846 200,000 Daniel J. Dolan (2)41,555 Michael A. DiMarco 1999 325,000 100,000 42,373(2) 50,000 1,373,017 Executive Vice 1997 56,571 130,0001998(3) 108,337 220,000 14,491(2) President - President Fee Services Bryan K. Faliero 1999 195,206 90,000 480,337 President Portfolio 1998 159,373 83,800 4,272 Services 1997(4) 73,945 35,000 25,000 2,412 Mike B. Staed 1999 228,337 70,000 16,000 947,505 Senior Vice President 1998(5) 135,289 89,600 9,000 And President Outsourcing Services Gary L. Weller 1999(6) 134,512 310,000 50,000 10,459 Executive Vice President and CFO Patrick Carroll Executive Vice 1997 186,875 60,000 President, Sales 1996 120,000 200,000 267,000(4) Michael Meyer (3) Vice President, Chief 1997 159,812 142,000 Information Officer James F. Whalen (5) Senior Vice President, 1997 192,044 100,000 Business Operations 1996 20,533 100,000 Analysts (1) 1996- ------------------------------
(1) In connection with the Recapitalization, Mr. DiMarco, Mr. Faliero and Mr. Staed received change in control payments of $1,356,875, $475,627 and $937,500, respectively. Remaining amounts, if any, represent split dollar life insurance and long-term disability premiums paid by the Company along with the Company's portion of the 401(k) contribution. Upon termination of split dollar life insurance policy, any residual cash surrender value (cash surrender value less premiums paid) is paid to the executive officer. (2) Payment of taxes by the Company for includable W-2 relocation expenses. (3) 1998 compensation based on an annual salary of $300,000. (2) Based on an annual salary of $260,000. Mr. Dolan was hired in October 1997. (3) Based on an annual salary of $190,000. Mr. Meyer was hired in early March 1997. (4) Represents value of stock acquired in connection with the acquisition of Payco by the Company. (5) 1996 compensation based on an annual salary of $200,000. Mr. Whalen resigned effective November 30, 1997. Employment Agreement On September 1, 1997, OSI entered into an amendment to the employment agreement with Timothy G. Beffa. Pursuant to the employment agreement, Mr. Beffa serves as Chief Executive Officer of the Company. Mr. Beffa receives an annual salary of $350,000$325,000. Mr. DiMarco was hired in September 1998. (4) 1997 compensation based on an annual salary of $138,500. Mr. Faliero was hired in June 1997. (5) 1998 compensation based on an annual salary of $210,000. Mr. Staed was hired in May 1998. (6) 1999 compensation based on an annual salary of $275,000. Mr. Weller was hired in July 1999. The following table sets forth grants of stock options made during the year ended December 31, 1999.
OPTION GRANTS IN 1999 Percent of Number of Total Potential Realizable Value Securities Options at Assumed Annual Rates of Underlying Granted to Exercise Stock Price Appreciation Options Employees or Base for Option Term Name Granted In Fiscal Price Expiration --------------------------- (#) Year ($/share) Date 5% 10% - ----------------- ----------- ------------ ------------ ------------- ----------- ------------ Michael A. DiMarco 50,000 23% $40.00 June 3, 2009 $1,258,000 $3,187,500 Mike B. Staed 16,000 7% $40.00 June 3, 2009 $403,000 $1,020,000 Gary L. Weller 50,000 23% $40.00 July 16, 2009 $1,258,000 $3,187,500
The following table sets forth options exercised during the year ended December 31, 1999 and receivedoptions held by the current executives at December 31, 1999.
AGGREGATED OPTION EXERCISES IN 1999 AND OPTION VALUES ON DECEMBER 31, 1999 Shares Number of Securities Value of Unexercised Acquired Underlying Unexercised In-the-Money Options at on Value Options at December 31, 1999 December 31, 1999(1) Exercise Realized ------------------------------ ----------------------------- Name (#) ($) Exercisable Unexercisable Exercisable Unexercisable - ----------------- ---------- ------------ ------------ -------------- ----------- -------------- Timothy G. Beffa 102,801.87 2,567,468 70,175 0 $1,752,270 0 Michael A. DiMarco - - 50,000 0 0 0 Bryan K. Faliero 6,250 77,968 18,750 0 $233,813 0 Michael B. Staed - - 25,000 0 0 0 Gary L. Weller - - 50,000 0 0 0
(1) Based on the price per share of $37.47 determined for the Recapitalization which was completed on December 10, 1999. The following table sets forth option repricings during the year ended December 31, 1999. Because no public market currently exists for the Company's common stock, the Compensation Committee of the Board of Directors must estimate the fair market value of the stock to set the exercise price when granting stock options. In June 1999, the Compensation Committee determined that it had overestimated the fair market value of the Company's common stock, and had set the exercise price for several stock option grants significantly above fair market value. Therefore, it amended the stock option award agreements for certain stock option grants, including a bonusgrant to one named executive officer, so that the exercise price more closely approximated the fair market value of $457,500the Company's common stock.
TEN-YEAR OPTION REPRICINGS Number of Market Exercise Securities Price of Price at Underlying Stock at Time of Length of Original Options Time of Repricing New Option Term Repriced or Repricing or Exercise Remaining at Date of Amended or Amendment Amendment Price Repricing or Amendment Name Date (#) ($)(1) ($) ($) (Years) - ------------------ ---------- ------------- ------------- ------------ -------- ---------------------- Michael B. Staed June 3, 1999 9,000 37.47 65.00 40.00 9
(1) Because there is no public market for fiscal year 1997.the Company's common stock, market value at the time the options were repriced in June 1999 is not readily determinable. Price shown is the per share price determined at the time of the Recapitalization on December 10, 1999. Employment Agreements OSI has entered into employment agreements with certain officers, including each of the named executive officers. The employment agreements provide for initial base salaries for Messrs. Beffa, DiMarco, Faliero, Staed and Weller of $375,000, $325,000, $210,000, $250,000 and $275,000, respectively. In fiscal year 1998,addition, the agreements provide that Mr. Beffa is eligible for an annual bonus of up to 150% of his annual base salary. Effective October 9, 1996, Mr. Beffa receivedsalary and Messrs. DiMarco, Faliero, Staed and Weller are eligible for target annual bonuses of 67%, 50%, 50% and 67%, respectively. On December 31 of each year, the term of each employment agreement is automatically extended for an additional year unless the Company or the officer gives 30 days advance termination notice. If (i) the Company terminates the officer's employment without "cause" (as defined in the employment agreement), (ii) the Company does not agree to extend the employment agreement upon the expiration thereof, (iii) the officer terminates his employment because the Company reduces his responsibilities or compensation in a manner which is tantamount to termination of the officer's employment, or (iv) within two years following a sale of the company (as defined in the employment agreement), the officer resigns for "good reason" (as defined in the employment agreement), the officer would be entitled to receive an amount equal to his total cash compensation (base salary plus bonus, excluding, however, any change of control bonus described below) for the preceding year and continue to receive medical and dental health benefits for one year. If the officer's employment is terminated by the Company "for cause", the officer is not be entitled to severance compensation. The employment agreements for Messrs. DiMarco, Faliero and Staed provide that upon consummation of a sale of the Company (as defined in the employment agreement), if the officer is employed by the Company immediately prior thereto, he will be entitled to receive a payment from the Company in the amount of 250% of his (i) then current base salary plus (ii) target annual bonus, reduced by any gain for all of the options to purchase 131,421.66 shares of commoncapital stock of the Company which options vestor other equity compensation awards previously granted to the officer. Pursuant to this provision, Messrs. DiMarco, Faliero and Staed received change in control bonuses in 1999 upon the satisfaction of certain performance targets and/or the occurrence of certain liquidity events. Effective March 14, 1997, Mr. Beffa received additional options to purchase up to 41,555 shares of common stockconsummation of the Company, which also vest upon the satisfactionRecapitalization. The change in control bonuses paid in 1999 and any future bonuses paid pursuant to this provision of certain performance targets and/or the occurrence of certain liquidity events. On October 16, 1997, OSI entered into an employment agreement with Daniel J. Dolan. Pursuant to the employment agreement, Mr. Dolan serves as Chief Financial Officeragreements will be paid only if such bonus is previously approved by a vote of more than seventy-five percent (75%) of the Company. Mr. Dolan receives an annual salary of $260,000 and received a bonus of $130,000 for fiscal year 1997. Commencing in fiscal year 1998, Mr. Dolan is eligible for an annual bonus of up to 66-2/3% of his annual base salary. Effective December 2, 1997, Mr. Dolan received options to purchase 75,000 shares of common stockvoting power of the Company, such options vest uponCompany's outstanding stock immediately before any sale of the satisfaction of certain performance targets and/or the occurrence of certain liquidity events.Company. Director Compensation Non-employee directors of OSI who are not affiliated with a stockholder of the Company receive $2,000 per regularly scheduled meeting of the Board of Directors, $1,000 per special meeting of the Board of Directors and $500 per committee meeting plus, in each case,meeting. All directors receive reimbursement for travel and out-of-pocket expenses incurred in connection with attendance at all such meetings. Except as described below, no director of OSI receives any other compensation from OSI for performance of services as a director of OSI (other than reimbursement for travel and out-of-pocket expenses incurred in connection with attendance at Board of Director meetings). Effective February 16, 1996, Mr. Stiefler, who served as the Company's Chairman of the Board prior to December 10, 1999 received options to purchase 23,044 shares of common stock of the Company, which options vest eight years from date of grant or earlier upon the satisfaction of certain performance targets and/or the occurrence of certain liquidity events. Mr. Stiefler also received an annual salary of $150,000. Effective December 10, 1999, in connection with the Recapitalization, Mr. Stiefler resigned as Chairman of the Board. At that time, he exercised all of his options and received cash of $575,530. In 1998, three other directors, Messrs. Hewitt, Jones and Marshall, each received options to purchase 3,000 shares of common stock of the Company. These options time-vested over a three year period. Effective December 10, 1999, in connection with the Recapitalization, all of the Company's directors except Mr. Beffa resigned from the Board of Directors. As a result, Messrs. Hewitt, Jones and Marshall each forfeited their options to purchase 3,000 shares of common stock of the Company. Mr. Hewitt was subsequently elected to the Board of Directors in February 2000. Option PlansPlan The Company maintains athe 1995 Stock Option and Stock Award Plan (the "Stock Option Plan"). The Stock Option Plan is administered by the Compensation Committee of the Board of Directors of the Company. Under the Stock Option Plan, the Compensation Committee may grant or award (a)(i) options to purchase stock of the Company (which may either be incentive stock options ("ISOs"), within the meaning of Section 422 of the Internal Revenue Code of 1986, as amended, or stock options other than ISOs), (b)(ii) stock appreciation rights granted in conjunction with stock options, (c)(iii) restricted stock, or (d)(iv) bonuses payable in stock, to key salaried employees of the Company, including officers, as well as to consultantsindependent contractors of the Company and non-employee directors.directors of the Company. A total of 750,000 shares of common stock of the Company are reserved for issuance under the Stock Option Plan. As of March 17, 1998,24, 2000, options to purchase up to 568,520.66442,925 shares of the Company's common stock are outstanding under the Stock Option Plan. AsPlan, all of March 17, 1998, the following table sets forth options held by the current executive officers: #which are vested and exercisable. Board of Options Exercisable Unexercisable ------------ ----------- ------------- Timothy G. Beffa 172,976.66 13,142 159,834.66 President and CEO Daniel J. Dolan 75,000 7,500 67,500 Executive Vice President and CFO Patrick Carroll 25,000 2,500 22,500 Executive Vice President, Sales Michael Meyer 25,000 2,500 22,500 Vice President, Chief Information Officer As of the date of this Report, the potential realizable value of each grant of options is not applicable due to the lack of a public trading market for the Company's common stock. CommitteeDirectors' Report on Executive Compensation The Compensation Committee currently consists of Mr. David E. DeLeeuw, Mr. David E. King and Mr. Tyler T. Zachem. The Compensation Committee recommends compensation arrangements for the Company's executive officers and administers the Company's Stock Option Plan. In conjunction with the Recapitalization, all members of the Compensation Committee resigned from the Board of Directors, effective December 10, 1999. New members of the Compensation Committee have not yet been elected by the Board. The Company's 1999 compensation program iswas designed to be competitive with companies similar in structure and business to the Company. The Company's 1999 executive compensation program iswas structured to help the Company achieve its business objectives by: o- - Setting levels of compensation designed to attract and retain superior executives in a highly competitive environment. o- - Designing equity-related and other performance-based incentive compensation programs to align the interests of management with the ongoing interests of shareholders; and o- - Providing incentive compensation that varies directly with both Company financial performance and individual contributions to that performance. The Company has used a combination of salary and incentive compensation, including cash bonuses and equity-based incentives to achieve its compensation goals. Bonuses for 1999 were determined by certain members of the Board in March 2000 and paid shortly thereafter. The amount of bonuses earned by the Company's executive officers were determined based upon the performance of each executive during the year and the performance of the Company against pre-established earnings before interest, taxes, depreciation and amortization ("EBITDA") goals. In June 1999, the Company entered into an amended and restated employment agreement with Timothy G. Beffa to serve as President and Chief Executive Officer of OSI. Under the employment agreement, Mr. Beffa's base salary for 1999 was $375,000 and his bonus target potential was $562,500, 150% of his base salary. These amounts were established by the Compensation Committee after consideration of compensation paid to Chief Executive Officers of comparative companies and the relationship of his compensation to that paid to other OSI senior executives. For 1999, Mr. Beffa's bonus was determined based upon the following two factors, which were weighted as indicated: the Company's performance against pre-established EBITDA goals (70%), and Mr. Beffa's attainment of pre-established objectives, based on specific strategic initiatives to both build a suitable management infrastructure and deliver on strategic growth initiatives (30%). Based on the Company's EBITDA performance and Mr. Beffa's substantial obtainment of personal objectives, Mr. Beffa's bonus for 1999 was $365,000--64.9% of his target bonus. Board of Directors ------------------ Timothy G. Beffa William B. Hewitt Timothy M. Hurd Scott P. Marks, Jr. Richard L. Thomas Paul R. Wood ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT TheAs of March 30, 2000, the authorized capital stock of the Company consists of (i) 1,000,000 shares of Preferred Stock, no par value (the "Preferred Stock"), of which 935,886.85 shares are issued and outstanding, (ii) 7,500,00015,000,000 shares of Voting Common Stock, par value $.01 per share, (the "Voting Common Stock"), of which 3,477,126.015,976,389.04 are issued and outstanding, (iii) 7,500,000(ii) 2,000,000 shares of Class A Non-Voting Common Stock, par value $.01 per share, (the "Class A Non-Voting Common Stock"), of which 391,740.58480,321.30 are issued and outstanding, (iv) 500,000(iii) 200,000 shares of Class B Non-Voting14% Mandatorily Redeemable Senior Preferred Stock, no par value, $.01 per share (the "Class B Non-Voting Common Stock"), of which 400,000100,000 are issued and outstanding and (v) 1,500,000(iv) 50,000 shares of Class C Non-Voting CommonJunior Preferred Stock, no par value, $.01 per share (the "Class C Non-Voting Common Stock" and together with the Class A Non-Voting Common Stock and the Class B Non-Voting Common Stock, the "Non-Voting Common Stock," and together with the Voting Common Stock, the "Common Stock"), of which 1,040,0007,000 are issued and outstanding. In addition, a total of 46,088.67 shares of Voting Common Stock were issuable upon exercise of warrants held by certain warrant holders, and up to 246,021.20 shares of Voting Common Stock were issuable upon the exercise of certain management options. Each Holder of Voting Common Stock has one vote for each share of Voting Common Stock held by such holder on all matters to be voted upon by the stockholders of the Company. The holders of Preferred Stock have no voting rights except as expressly provided by law and the holders of Non-Voting Common Stock have no voting rights other than the right to vote as a separate class on certain matters that would adversely the rights of such holders. Each share of Preferred Stock is convertible into one share of Common Stock at the holder's option at any time after September 20, 1996. The Company may, at its sole option, upon written notice to the holders of Preferred Stock, redeem any or all of the shares of Preferred Stock outstanding for $12.50 per share plus cash equal to all accrued and unpaid dividends through the redemption date, whether or not such dividends have been authorized or declared. Each share of Voting Common Stock is convertible into one share of Class A Non-Voting Common Stock at the holder's option, and each share of Class A Non-Voting Common Stock is convertible into one share of Voting Common Stock at the holder's option. Each share of Class B Non-Voting Common Stock and Class C Non-Voting Common Stock is convertible into one share of Voting Common Stock, at the holder's option, upon the occurrence of certain "Conversion Events," as defined in the Company's certificate of incorporation. The following table sets forth the number and percentage of shares of each class of the Company's capital stock beneficially owned as of December 31, 1997March 30, 2000 by (i) each person known to the Company to be the beneficial owner of more than 5% of any class of the Company's voting equity securities, (ii) each of the Company's directors and nominees, and (iii) all directors and executive officers of the Company as a group.
Amount and Nature of Percent Beneficial of Title of Class Name and Address Beneficial Owner Ownership Class(1) - -------------- --------------------------------- ---------- -------- Preferred Stock McCown De Leeuw & Co. III, L.P.(2) 623,924.21 66.6% McCown De Leeuw & Co. III (Europe), L.P.(2) 623,924.21 66.6% McCown De Leeuw & Co. III (Asia), L.P.(2) 623,924.21 66.6% Gamma Fund LLC(2) 623,924.21 66.6% Rainbow Trust One(3) 155,981.86 16.7% Rainbow Trust Two(4) 155,980.78 16.7% David E. De Leeuw(2) 623,924.21 66.6% David E. King(2) 623,924.21 66.6% Frank J. Hanna, III(3) 155,981.86 16.7% David G. Hanna(4) 155,980.78 16.7% All directors and officers as a group(2)(3)(4) 935,886.85 100.0% Voting Common Stock McCown De Leeuw & Co. III, L.P.(5) 1,897,793.01 54.6% McCown De Leeuw & Co. Offshore III (Europe), L.P.(5) 1,897,793.01 54.6% McCown De Leeuw & Co. III (Asia), L.P.(5) 1.897,793.01 54.6% Gamma Fund LLC(5) 1,897,793.01 54.6% Rainbow Trust One(3) 466,667.00 13.4% Rainbow Trust Two(4) 466,666.00 13.4% Peter C. Rosvall 383,600.00 11.0% David E. De Leeuw(5) 1,897,793.01 54.6% David E. King(5) 1,897,793.01 54.6% Frank J. Hanna, III(3) 466,667.00 13.4% David G. Hanna(4) 466,666.00 13.4% Nathan W. Pearson 12,000.00 * All directors and officers as a group(3)(4)(5) 3,238,726.01 92.8% Class A Non-Voting McCown De Leeuw & Co. III, L.P.(6) 391,740.58 100.0% Common Stock David E. De Leeuw(6) 391,740.58 100.0% David E. King(6) 391,740.58 100.0% All directors and officers as a group(6) 391,740.58 100.0% Class B Non-Voting Chase Equity Associates, L.P.(7) 400,000.00 100.0% Common Stock All directors and officers as a group 0.00 0.0% Class C. Non-Voting MLQ Investors, L.P.(8) 640,000.00 61.5% Common Stock The Clipper Group(9) 400,000.00 38.5% All directors and officers as a group 0.00 0.0% * Less than one percent. (1) The information as to beneficial ownership is based on statements furnished to the Company by the beneficial owners. As used in this table, "beneficial ownership" means the sole or shared power to vote, or direct the voting of a security, or the sole or shared investment power with respect to a security (i.e., the power to dispose of, or direct the disposition of a security). A person is deemed as of any date to have "beneficial ownership" of any security that such person has the right to acquire within 60 days after such date. For purposes of computing the percentage of outstanding shares held by each person named above, any security that such person has the right to acquire within 60 days of the date of calculation is deemed to be outstanding, but is not deemed to be outstanding for purposes of computing the percentage ownership of any other person. (2) Shares of Preferred Stock are convertible, at the holder's option, into an identical number of shares of Common Stock at anytime after September 20, 1996. Includes 553,732.69 shares owned by McCown De Leeuw & Co. III, L.P., an investment partnership whose general partner is MDC Management Company III, L.P. ("MDC III"), 46,794.35 shares held by McCown De Leeuw & Co. III (Europe), L.P., an investment partnership whose general partner is MDC III, 10,918.75 shares held by McCown De Leeuw & Co. III (Asia), an investment partnership whose general partner is MDC Management Company IIIA, L.P. ("MDC IIIA"),and 12,478.42 shares owned by Gamma Fund LLC, a California limited liability company. The voting members of Gamma Fund LLC are George E. McCown, David De Leeuw, David E. King, Robert B. Hellman, Jr., Charles Ayres and Steven Zuckerman, who are also the only general partners of MDC III and MDC IIIA. Dispositive decisions regarding the Preferred Stock are made by Mr. McCown and Mr. De Leeuw, as Managing General Partners of each of MDC III and MDC IIIA, who together have more than the required two-thirds-in-interest vote of the Managing General Partners necessary to effect such decision on behalf of any such entity. Dispositive decisions regarding the Preferred Stock owned by Gamma Fund LLC are made by a vote or consent of a majority in number of voting members of Gamma Fund LLC. Messrs. McCown, De Leeuw, King, Hellman, Ayres and Zuckerman have no direct ownership of any shares of Preferred Stock and disclaim beneficial ownership of any shares of Preferred Stock except to the extent of their proportionate partnership interests or membership interests (in the case of Gamma Fund LLC). The address of all the above-mentioned entities is c/o McCown De Leeuw & Co., 3000 Sand Hill Road, Building 3, Suite 290, Menlo Park, California 94025. (3) Shares of Preferred Stock are convertible, at the holder's option, into an identical number of shares of Common Stock at any time after September 20, 1996. Frank J. Hanna, III, a director of the Company, is trustee of Rainbow Trust One. The address of Rainbow Trust One is c/o HBR Capital, Two Ravinia Drive, Suite 1750, Atlanta, Georgia 30346. (4) Shares of Preferred Stock are convertible, at the holder's option, into an identical number of shares of Common Stock at any time after September 20, 1996. David G. Hanna, a director of the Company, is trustee of Rainbow Trust Two. The address of Rainbow Trust Two is c/o HBR Capital, Two Ravinia Drive, Suite 1750, Atlanta, Georgia 30346. (5) Includes 1,640,220.48 shares owned by McCown De Leeuw & Co. III, L.P., an investment partnership whose general partner is MDC III, 171,715.02 shares held by McCown De Leeuw & Co. III (Europe), L.P., an investment partnership whose general partner is MDC III, 40,066.84 shares held by McCown De Leeuw & Co. III (Asia), L.P., an investment partnership whose general partner is MDC IIIA, and 45,790.67 shares owned by Gamma Fund LLC, a California limited liability company. The voting members of Gamma Fund LLC are George E. McCown, David De Leeuw, David E. King, Robert B. Hellman, Jr., Charles Ayres and Steven Zuckerman, who are also the only general partners of MDC III and MDC IIIA. Voting and dispositive decisions regarding the Voting Common Stock are made by Mr. McCown and Mr. De Leeuw, as Managing General Partners of each of MDC III and MDC IIIA, who together have more than the required two-thirds-in-interest vote of the Managing General Partners necessary to effect such decision on behalf of any such entity. Voting and dispositive decisions regarding the Voting Common Stock owned by Gamma Fund LLC are made by a vote or consent of a majority in number of voting members of Gamma Fund LLC. Messrs. McCown, De Leeuw, King, Hellman, Ayres and Zuckerman have no direct ownership of any shares of Voting Common Stock and disclaim beneficial ownership of any shares of Voting Common Stock except to the extent of their proportionate partnership interests or membership interests (in the case of Gamma Fund LLC). (6) Shares of Class A Non-Voting Common Stock are convertible, at the holder's option, into an identical number of shares of Voting Common Stock at the holder's option. See "Security Ownership". The general partner of McCown De Leeuw & Co. III, L.P. is MDC III. The only general partners of MDC III are George E. McCown, David De Leeuw, David E. King, Robert B. Hellman, Jr., Charles Ayres and Steven Zuckerman. Voting and dispositive decisions regarding the Voting Common Stock are made by Mr. McCown and Mr. De Leeuw, as Managing General Partners of each of MDC III and MDC IIIA, who together have more than the required two-thirds-in-interest vote of the Managing General Partners necessary to effect such decision on behalf of any such entity. Voting and dispositive decisions regarding the Voting Common Stock owned by Gamma Fund LLC are made by a vote or consent of a majority in number of voting members of Gamma Fund LLC. Messrs. McCown, De Leeuw, King, Hellman, Ayres and Zuckerman have no direct ownership of any shares of Class A Non-Voting Common Stock except to the extent of their proportionate partnership. The address of each of the above mentioned entities is c/o McCown De Leeuw & Co., 3000 Sand Hill Road, Build 3, Suite 290, Menlo Park, California 94025. (7) Shares of Class B Non-Voting Common Stock are convertible, at the holder's option, into an identical number of shares of Voting Common Stock upon the occurrence of certain "Conversion Events," as defined in the Company's certificate of incorporation. See "Security Ownership." The general partner of Chase Equity Associates, L.P., is Chase Capital Partners. The address of each of these entities is c/o Chase Capital Partners, 380 Madison Ave., 12th Floor, New York, New York 10017. (8) Shares of Class C Non-Voting Common Stock are convertible, at the holder's option, into an identical number of shares of Voting Common Stock upon the occurrence of certain "Conversion Events," as defined in the Company's certificate of incorporation. See "Security Ownership." The general partner of MLQ Investors, L.P. is MLQ, Inc. The address of each of these entities is c/o Goldman Sachs & Co., 85 Broad Street, New York, New York 10004. (9) Shares of Class C Non-Voting Common Stock are convertible, at the holder's option, into an identical number of shares of Voting Common Stock upon the occurrence of certain "Conversion Events", as defined in the Company's certificate of incorporation. See "Security Ownership." Consists of shares held as follows: Clipper Capital Associates, L.P. ("CCA"), 9,268.50 shares; Clipper/Merchant Partners, L.P., 102,642.16 shares; Clipper Equity Partners I, L.P., 90,168.81 shares; Clipper/Merban, L.P. ("Merban"), 120,225.07 shares; Clipper/European Re, L.P., 60,112.54 shares; and CS First Boston Merchant Investments 1995/96, L.P. ("Merchant"), 17,582.92 shares. CCA is the general partner of all of the Clipper Group partnerships other than Merchant. The general partner of CCA is Clipper Capital Associates, Inc. ("CCI"), and Mr. Robert B. Calhoun, Jr. is the sole stockholder and a director of CCI. Clipper Capital Partners, an affiliate of Mr. Calhoun, has sole investment power with respect to the shares beneficially owned by Merchant. As a result, each of Mr. Calhoun, CCA and CCI is deemed to beneficially own all shares of Class C Non-Voting Common Stock beneficially owned by the Clipper Group (other than Merchant), and Mr. Calhoun is deemed to beneficially own the shares of Class C Non-Voting Common Stock beneficially owned by Merchant. Merchant Capital, Inc. ("Merchant Capital"), an affiliate of CS First Boston Corporation, is the general partner of Merchant and the 99% limited partner of Clipper/Merchant Partners, L.P. CS Holding, an affiliate of CS First Boston Corporation, is the 99% limited partner of Merban. None of Merchant, Merchant Capital, CS First Boston Corporation and CS Holding is an affiliate of Clipper or CCA. The address for Merchant is 11 Madison Avenue, 26th Floor, New York, NY 10010, the address for Clipper/European Re, L.P. and Merban is c/o CITCO, De Ruyterkade, 62, P.O. Box 812, Curacao, Netherlands Antilles, and the address for all other Clipper Group entities is 11 Madison Avenue, 26th Floor, New York, NY 10010.
Amount and Nature of Percent Name and Address Beneficial of Class Title of Class Beneficial Owner Ownership (1) - -------------------- ---------------------------- -------------- --------- Voting Common Stock Madison Dearborn Capital 4,536,367.84 75.9% Partners III, L.P.(2) Madison Dearborn Special 4,536,367.84 75.9% Equity III, L.P. (2) Special Advisors Fund I, L.L.C.(2) 4,536,367.84 75.9% Timothy M. Hurd(2) 4,536,367.84 75.9% Paul R. Wood(2) 4,536,367.84 75.9% Timothy G. Beffa(3) 70,175.00 1.2% Michael A. DiMarco(3) 57,000.00 * Bryan K. Faliero(3) 18,750.00 * Michael B. Staed(3) 30,337.60 * Gary L. Weller(3) 50,000.00 * All directors and officers 4,762,630.44 76.9% as a group Junior Preferred Timothy G. Beffa 81.65 1.2% Stock Bryan K. Faliero 2.48 * All directors and officers 84.13 1.2% as a group * Represents less than one percent. (1) The information as to beneficial ownership is based on statements furnished to the Company by the beneficial owners. As used in this table, "beneficial ownership" means the sole or shared power to vote, or direct the voting of a security, or the sole or shared investment power with respect to a security (i.e., the power to dispose of, or direct the disposition of a security). A person is deemed as of any date to have "beneficial ownership" of any security that such person has the right to acquire within 60 days after such date. For purposes of computing the percentage of outstanding shares held by each person named above, any security that such person has the right to acquire within 60 days of the date of calculation is deemed to be outstanding, but is not deemed to be outstanding for purposes of computing the percentage ownership of any other person. (2) Includes 4,433,913.11 shares owned by Madison Dearborn Capital Partners III, L.P., 98,452.05 shares owned by Madison Dearborn Special Equity III, L.P. and 4,002.68 shares owned by Special Advisors Fund I, L.L.C. with each entity managed by or affiliated with Madison Dearborn Partners, LLC. Messrs. Hurd and Wood are a director and a managing director, respectively, of Madison Dearborn Partners, LLC. Madison Dearborn Capital Partners III, L.P., Madison Dearborn Special Equity III, L.P. and Special Advisors Fund I, L.L.C. have pledged their shares of the Company's common stock as security under the Company's Credit Agreement. In addition, under the Stockholders Agreement, dated as of December 10, 1999, among the Company and substantially all of the Company's stockholders, Madison Dearborn Capital Partners III, L.P., as principal investor, may designate individuals to serve as directors of the Company. The Stockholders Agreement also includes restrictions on the transfer of capital stock, and provides for registration, preemptive, tag along and drag along rights granted to the parties thereto, including Madison Dearborn Capital Partners III, L.P. and certain of its affiliates. The address of all the above-mentioned entities is c/o Madison Dearborn Partners, LLC, 3 First National Plaza, Suite 3800, Chicago, IL 60602. (3) Includes vested options to acquire the following number of shares of the Company's common stock: Mr. Beffa 70,175; Mr. DiMarco 50,000; Mr.Faliero 18,750; Mr. Staed 25,000 and Mr. Weller 50,000. The address of Messrs. Beffa, DiMarco, Staed and Weller is c/o Outsourcing Solutions Inc., 390 South Woods Mill Rd., Suite 350, Chesterfield, MO 63017. Mr. Faliero's address is c/o OSI Portfolio Services, Inc., 2425 Commerce Ave., Building 1, Suite 100, Duluth, GA 30096. ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS Acquisition Arrangements OSI invested $5 million forholds a minority interest in a limited liability corporation ("LLC") formed for the purpose of acquiring an accounts receivable portfolio. The majority interest in the LLC is held by an affiliate ofMLQ Investors, L.P., one of the Company's stockholders. The recorded value of the Company's investment in the LLC was approximately $520,000 at December 31, 1999. Advisory Services Agreement On September 21, 1995 the Company entered into an Advisory Services Agreement (the "Advisory Services Agreement") with MDC Management Company III, L.P. ("MDC Management"), then an affiliate. Under the Advisory Services Agreement, MDC Management providesthe Company received consulting, financial, and managerial functions for a $300,000 annual fee. In 1999, the Company paid MDC Management $275,000 under the Advisory Services Agreement. On December 10, 1999, in conjunction with the Recapitalization, the Advisory Services Agreement was amended and assigned to Madison Dearborn Partners, Inc. ("MDP"). As amended, the annual fee under the Advisory Services Agreement is $500,000. The Advisory Services Agreement expires September 21, 2005 and is renewable annually thereafter, unless terminated by the Company. The Company may terminate the Advisory Services Agreement at any time for cause by written notice to MDC ManagementMDP authorized by a majority of the directors other than those who are partners, principals or employees of MDC ManagementMDP or any of its affiliates. The Advisory Services Agreement may be amended by written agreement of MDC ManagementMDP and the Company. The Company believes that the terms of and fees paid for the professional services rendered are at least as favorable to the Company as those which could be negotiated with a third party. In 1996December 1999 upon closing of the acquisition of Payco, the offering by OSI of the 11% Senior Subordinated Notes and the $200 million credit facility, MDC ManagementRecapitalization, MDP received a one-time fee of $3$8.0 million for financial advisory servicesadvice provided to OSI in connection therewith. InConsulting Agreements On January 26, 1998, upon closingthe Company entered into a one-year Consulting Agreement with William B. Hewitt, a director of the acquisitionCompany. Under the original Consulting Agreement, Mr. Hewitt provided consulting assistance with the growing outsourcing services of Union, MDC Managementthe Company at 80% of normal working hours. In addition, Mr. Hewitt received options to purchase 10,000 shares of common stock of the Company, which options in accordance with their terms became vested and exercisable upon consummation of the Recapitalization. On January 25, 1999, the Consulting Agreement was extended through March 31, 1999 and at the same time the Consulting Agreement was renewed for the period April 1, 1999 through March 31, 2000, with the consulting services reduced to a one-time feemaximum of $2.5 million for financial advisory services provided to OSI in connection therewith.50 days (approximately 20% of normal working hours). For the year ended December 31, 1999, the Company paid Mr. Hewitt $427,500. Certain Interests of Initial PurchasersShareholders Goldman Sachs and its affiliates have certain interests in the Company in addition to being an initial purchaser of the 11% Senior Subordinated Notes. Goldman Sachs also served as financial advisor to OSI in connection with the acquisitions of Payco and Union and received certain fees and reimbursement of expenses in connection therewith. Moreover, Goldman Sachs acted as co-arranger and Goldman Sachs Credit Partners, L.P., an affiliate of Goldman Sachs, actsacted as co-administrative agent and lender in connection with itsthe then existing credit facility, and receives certain fees and reimbursement of expensesin 1999 OSI paid them approximately $706,000 in interest in connection therewith. MLQ Investors, L.P., an affiliate of Goldman Sachs, owns a non-votingan equity interest in the Company. In addition to acting as an initial purchaser of the 11% Senior Subordinated Notes, Chase Securities Inc. ("Chase Securities") and its affiliates have certain other relationships with the Company. Chase Securities acted as co-arranging agent and The Chase Manhattan Bank, an affiliate of Chase Securities, acts as co-administrative agent and a lender under the then existing credit facility and each receives customaryin 1999 OSI paid them approximately $150,000 in fees and reimbursement of expensesapproximately $1,526,000 in interest in connection therewith. Additionally, Chase Equity Associates, L.P. an affiliate of Chase Securities, owns a non-votingan equity interest in the Company. Arrangement with Certain Affiliates Payco leases its corporate headquarters in Brookfield, Wisconsin, its data processing center in New Berlin, WisconsinIndebtedness of Management During 1998, the Company advanced $117,000 to Michael A. DiMarco, Executive Vice President and President Fee Services to facilitate his relocation to the office space for three of its collection operationsSt. Louis area from partnerships in which certain officers of Payco are the principal partners.Texas. The terms of the leases provided for aggregate annual payments of approximately $1.8 million and $2.2 million for the years ended December 31, 1997 and 1996, respectively. Such lease amounts are subject to an escalation adjustment, not to exceed 5% annually. All operating and maintenance costs associated with these buildings are paid by Payco. The Company believes that the terms of these leases are at least as favorable as could have been obtained in arms-length negotiations with an unaffiliated lessor. ABC leases its headquarters in Englewood, Colorado from a partnership in which certain officers of ABC are the principal partners. The terms of the lease provided for aggregate annual payments of $336,000. All operating and maintenance costs associated with this building are paid by ABC. The Company believes that the terms of this lease are at least as favorable as could have been obtained in arms-length negotiations with an unaffiliated lessor. Master Services Agreement API had entered into a Master Services Agreement (the "Master Services Agreement") with HBR Capital, Ltd. ("HBR"), which is wholly owned by David G. Hanna and Frank J. Hanna, III. Under the Master Services Agreement, HBR provided certain management and investment services to API for a monthly fee of $50,000. The Master Services Agreement expired on October 1, 1997advance was non-interest bearing and was not renewed. The Company believed thatrepaid in terms of and the fees paid for the professional services rendered were at least as favorable to API as those which could have been negotiated with a third party. In 1997 upon closing of the acquisitions of NSA and ABC, HBR received a one-time fee of $600,000 for financial advisory services provided to OSIfull in connection therewith. March 1999. PART IV. ITEM 14. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K (a) 1. Financial Statements See index on page 3841 for a listing of consolidated financial statements filed with this report. 2. Financial Statement Schedule See index on page 3841 for a listing of consolidated financial statements schedule required to be filed by Item 8 of this Form 10-K. 3. Exhibits Exhibit No. - ----------- *2.1 Agreement and Plan of Merger dated as of August 13, 1996 by and among the Company, Boxer Acquisition Corp. and Payco American Corporation. *2.2 Purchase Agreement dated as of September 21, 1995 by and among the Company, Account Portfolios, Inc., Account Portfolios G.P., Inc., AP Management, Inc., GSC management, Inc., Perimeter Credit Management Corporation, Account Portfolios Trust One and Account Portfolios Trust Two. *2.3 Stock Purchase Agreement dated as of January 10, 1996 by and among the Company, The Continental Alliance, Inc. and Peter C. Rosvall. *2.4 Stock Purchase Agreement dated as of December 13, 1995 by and among the Company, Outsourcing Solutions Inc., A.M. Miller & Associates, Inc. and Alan M. Miller. *2.5 Purchase and Inducement Agreement dated as of May 17, 1996 by and among the Company, Account Portfolios, Inc., Account Portfolios, L.P., Gulf State Credit, L.P., Perimeter Credit, L.P., MLQ Investors, L.P. and Goldman, Sachs & Co. 2.62.1 Asset Purchase Agreement dated October 8, 1997 by and among NSA Acquisition Corporation, Outsourcing Solutions Inc., North Shore Agency, Inc., Automated Mailing Services, Inc., Mailguard Security System, Inc., DMM Consultants and Certain Stockholders. 2.7Stockholders (incorporated herein by reference to Exhibit 2.6 of the Company's Form 10-K for the year ended December 31, 1997). 2.2 Asset Purchase Agreement dated November 10, 1997 by and among Outsourcing Solutions Inc., ABC Acquisition Company, Accelerated Bureau of Collections Inc., Accelerated Bureau of Collections of Ohio, Inc., Accelerated Bureau of Collections of Virginia Inc., Accelerated Bureau of Collections of Massachusetts, Inc., Travis J. Justus, and Linda Brown. 2.8Brown (incorporated herein by reference to Exhibit 2.7 of the Company's Form 10-K for the year ended December 31, 1997). 2.3 Share Purchase Agreement and Plan of Merger dated as of December 22, 1997 by and among Outsourcing Solutions Inc., Sherman Acquisition Corporation and The Union Corporation. *3.1Corporation (incorporated herein by reference to Exhibit 2.8 of the Company's Form 10-K for the year ended December 31, 1997). 2.4 Stock Subscription and Redemption Agreement by and among Madison Dearborn Capital Partners III, L.P., the Company and certain stockholders, optionholders and warrantholders of the Company, dated as of October 8, 1999, as amended (incorporated herein by reference to Exhibit 2 of the Company's Current Report on Form 8-K filed on December 23, 1999). 2.5 Assignment and Stock Purchase Agreement dated as of December 10, 1999 by and among Outsourcing Solutions Inc., Madison Dearborn Capital Partners III, L.P., and certain other parties thereto. 2.6 Purchase Agreement dated as of December 10, 1999, by and among Outsourcing Solutions Inc. and certain other parties thereto. 2.7 Junior Preferred Stock Purchase Agreement, dated as of December 10, 1999, by and among Outsourcing Solutions Inc. and certain other parties thereto. 2.8 Consent Solicitation Statement, dated November 9, 1999, relating to the Company's 11% Senior Subordinated Notes due November 1, 2006. 3.1 Fourth Amended and Restated Certificate of Incorporation of the Company, as amended to date, filed with the Secretary of State of the State of Delaware on September 21, 1995. *3.2December 3, 1999. 3.2 By-laws of the Company *4.1(incorporated herein by reference to Exhibit 3.2 of the Company's Registration Statement on Form S-4 filed on November 26, 1996). 4.1 Indenture dated as of November 6, 1996 by and among the Company, the Guarantors and Wilmington Trust Company (the "Indenture") (incorporated herein by reference to Exhibit 4.1 of the Company's Registration Statement on Form S-4 filed on November 26, 1996). *4.24.2 Specimen Certificate of 11% Senior Subordinated Note due 2006 (included in Exhibit 4.1 hereto) (incorporated herein by reference to Exhibit 4.2 of the Company's Registration Statement on Form S-4 filed on November 26, 1996). *4.34.3 Specimen Certificate of 11% Series B Senior Subordinated Note due 2006 (the "New Notes") (included in Exhibit 4.1 hereto) (incorporated herein by reference to Exhibit 4.3 of the Company's Registration Statement on Form S-4 filed on November 26, 1996). *4.44.4 Form of Guarantee of securities issued pursuant to the Indenture (included in Exhibit 4.1 hereto) (incorporated herein by reference to Exhibit 4.4 of the Company's Registration Statement on Form S-4 filed on November 26, 1996). *10.1 Amended4.5 First Supplemental Indenture dated as of March 31, 1998 by and Restatedamong the Company, the Additional Guarantors and Wilmington Trust Company (incorporated herein by reference to Exhibit 4.5 of the Company's Form 10-K for the year ended December 31, 1998). 10.1 Stockholders Agreement dated as of February 16, 1996December 10, 1999 by and among the Company and various stockholders of the Company. *10.2Company (incorporated herein by reference to Exhibit 10 of the Company's Current Report on Form 8-K filed on December 23, 1999). 10.2 Advisory Services Agreement dated September 21, 1995 between the Company and Madison Dearborn Partners, Inc., as assignee from MDC Management Company III, L.P. *10.3 Lease Agreement between Payco American Corporation and the Brookfield Investment Company dated July 12, 1979, as amended toby Assignment Agreement dated as of December 10, 1999 by and between Madison Dearborn Partners, Inc., the date hereof. *10.4 LeaseCompany and MDC Management Company III, L.P. 10.3 Registration Rights Agreement between Payco American Corporationdated December 10, 1999, by and among Outsourcing Solutions Inc., Madison Dearborn Partners III, L.P. and certain other parties thereto. 10.4 Registration Rights Agreement dated December 10, 1999, by and among the Perncom Investment Company dated April 27, 1984, as amended to the date hereof. *10.5 Lease Agreement between Payco American Corporation and the Westlake Investment Corporation dated June 1, 1984, as amended to the date hereof. *10.6 Lease Agreement between Payco American Corporationcertain other parties thereto. 10.5 Amended and the Dublin Investment Company dated July 14, 1986, as amended to the date hereof. *10.7 Lease Agreement between Payco American Corporation and the Hacienda Investment Company dated October 14, 1986, as amended to the date hereof. **10.8 AmendedRestated Employment Agreement dated as of August 27, 1997June 4, 1999 between the Company and Timothy G. Beffa. *10.910.6 Amended and Restated Employment Agreement dated as of June 4, 1999 between the Company and Michael A. DiMarco. 10.7 Employment Agreement dated as of June 4, 1999 between the Company and Bryan K. Faliero. 10.8 Amended and Restated Employment Agreement dated as of June 4, 1999 between the Company and Michael B. Staed. 10.9 Employment Agreement dated July 5, 1999 between the Company and Gary L. Weller. 10.10 Consulting Agreement dated as of August 13, 1996February 6, 1998 between Payco American Corporation and Dennis G. Punches. 10.10 Employment Agreement dated October 16, 1997 between Outsourcing Solutions Inc. and Daniel J. Dolan. *10.11 9% Non-Negotiable Junior Subordinated Note dated January 10, 1996 issued by the Company and William B. Hewitt as amended January 25, 1999 (incorporated herein by reference to Alan M. Miller. *10.12Exhibit 10.6 of the Company's Form 10-K for the year ended December 31, 1998). 10.11 1995 Stock Option and Stock Award Plan of the Company. 10.13Company (incorporated herein by reference to Exhibit 10.31 of the Company's Registration Statement on Form S-4 filed on November 26, 1996). 10.12 First Amendment to 1995 Stock Option and Stock Award Plan of the Company *10.14(incorporated herein by reference to Exhibit 10.13 of the Company's Form 10-K for the year ended December 31, 1997). 10.13 Form of Non-Qualified Stock Option Award Agreement [A] *10.15[B], as amended. 10.14 Form of Non-Qualified Stock Option Award Agreement [B][C], as amended. 10.15 Form of Non-Qualified Stock Option Award Agreement [E]. 10.16 Lease Agreement dated June 1, 1997 between Justus Realty Limited Partnership and Accelerated Bureau1998 Incentive Compensation Program (incorporated herein by reference to Exhibit 10.15 of Collections Inc.the Company's Form 10-K for the year ended December 31, 1998). 10.17 Earn-out Agreement dated October 8, 1997 by and among NSA Acquisition Corporation, Outsourcing Solutions Inc., North Shore Agency, Inc., Automated Mailing Services, Inc., Mailguard Security Systems, Inc., and DMM Consultants.Consultants (incorporated herein by reference to Exhibit 10.17 of the Company's Form 10-K for the year ended December 31,1997). 10.18 Second Amended and Restated Credit Agreement dated as of January 26, 1998 by andNovember 30, 1999 among the Company, the Lenders listed therein, Goldman Sachs Credit Partners L.P.DLJ Capital Funding, Inc., as the Syndication Agent, and The Chase ManhattanFleet National Bank, as Co-Administrative Agents, Goldman Sachs Credit Partners L.P. and Chase Securities, Inc., as Arranging Agents and Suntrust Bank, Atlanta, as Collateralthe Administrative Agent. 21 Subsidiaries of registrant. 27 Financial Data Schedule. _________________ * Previously filed with OSI's Registration Statement on Form S-4 filed with Securities and Exchange Commission on November 26, 1996. ** Previously filed with OSI's Form 10-Q for the period ended September 30, 1997 with the Securities and Exchange Commission on November 14, 1997. (b) Reports on Form 8-K DuringFor the quarter,three months ended December 31, 1999, the following reportreports on Form 8-K waswere filed: Report on Form 8-K under Item 5 datedfiled October 29, 1999. Report on Form 8-K filed December 22, 1997 announcing the Company's tender offer for The Union Corporation.23, 1999. SIGNATURES Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned thereunto duly authorized. OUTSOURCING SOLUTIONS INC. /s/Timothy G. Beffa ------------------------------------------------------- Timothy G. Beffa President and Chief Executive Officer /s/Daniel J. Dolan ------------------ Daniel J. DolanGary L. Weller ------------------------------------ Gary L. Weller Executive Vice President and Chief Financial Officer DATE: March 31, 199829, 2000 Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the registrant and in the capacities and on the dates indicated.
Signature Title Date --------- ----- ---- /s/ Jeffrey E. Stiefler Chairman of the Board of Directors March 30, 1998 - ------------------------------------ Jeffrey E. Stiefler /s/ Timothy G. Beffa President and Chief Executive March 30, 1998 - ------------------------------------ Timothy G. Beffa Officer, Director /s/ David E. De Leeuw Director March 23, 1998 - ------------------------------------ David E. De Leeuw /s/ David E. King Secretary and Treasurer, Director March 30, 1998 - ------------------------------------ David E. King /s/ Tyler T. Zachem Vice President and Director March 30, 1998 - ------------------------------------ Tyler T. Zachem /s/ David G. Hanna Director March 30, 1998 - ------------------------------------ David G. Hanna /s/ Frank J. Hanna, III Director March 24, 1998 - ------------------------------------ Frank J. Hanna, III /s/ Dennis G. Punches Director March 26, 1998 - ------------------------------------ Dennis G. Punches /s/ Nathan W. Pearson, Jr Director March 23, 1998 - ------------------------------------ Nathan W. Pearson,Signature Title Date /s/Timothy G. Beffa President and Chief Executive March 29, 2000 - --------------------------- Officer, Director Timothy G. Beffa /s/William B. Hewitt Director March 29, 2000 - --------------------------- William B. Hewitt /s/Timothy M. Hurd Director and Vice President March 28, 2000 - --------------------------- Timothy M. Hurd /s/Scott P. Marks, Jr.
Director March 29, 2000 - --------------------------- Scott P. Marks, Jr. /s/Richard L. Thomas Director March 22, 2000 - --------------------------- Richard L. Thomas /s/Paul R. Wood Director and Vice President March 29, 2000 - --------------------------- Paul R. Wood INDEX TO CONSOLIDATED FINANCIAL STATEMENTS AND CONSOLIDATED FINANCIAL STATEMENT SCHEDULE
Page ---- Consolidated Financial Statements Outsourcing Solutions Inc. and Subsidiaries Independent Auditors' Report................................................................. F-1 Consolidated Balance Sheets at December 31, 1997 and 1996.................................... F-2 Consolidated Statements of Operations for the years ended December 31, 1997 and 1996 and for the period September 21, 1995 to December 31, 1995...................... F-3 Consolidated Statements of Stockholders' Equity (Deficit) for the years ended December 31, 1997 and 1996 and for the period September 21, 1995 to December 31, 1995........................................................................ F-4 Consolidated Statements of Cash Flows for the years ended December 31, 1997 and 1996 and for the period September 21, 1995 to December 31, 1995...................... F-5 Notes to Consolidated Financial Statements................................................... F-6 Account Portfolios, L.P. and Subsidiaries Independent Auditors' Report................................................................. F-21 Consolidated Balance Sheets at December 31, 1994 and September 20, 1995...................... F-22 Consolidated Statements of Operations for the year ended December 31, 1994 and for the period from January 1, 1995 to September 20, 1995............................ F-23 Consolidated Statements of Partners' Capital for the year ended December 31, 1994 and for the period for January 1, 1995 to September 20, 1995........................Page ---- Consolidated Financial Statements Outsourcing Solutions Inc. and Subsidiaries Independent Auditors' Report.................................... F-1 Consolidated Balance Sheets at December 31, 1999 and 1998.............................................. F-2 Consolidated Statements of Operations for the years ended December 31, 1999, 1998 and 1997............... F-3 Consolidated Statements of Stockholders' Equity (Deficit) for the years ended December 31, 1999, 1998 and 1997........................... F-4 Consolidated Statements of Cash Flows for the years ended December 31, 1999, 1998 and 1997..................... F-5 Notes to Consolidated Financial Statements...................... F-6 Consolidated Financial Statement Schedule Independent Auditors' Report...................................... F-23 Schedule II - Valuation and Qualifying Accounts and Reserves...... F-24 Consolidated Statements of Cash Flows for the year ended December 31,1994 and for the period from January 1, 1995 to September 20, 1995............................ F-25 Notes to Consolidated Financial Statements................................................... F-26 Consolidated Financial Statement Schedule Independent Auditors' Report..................................................................... F-31 Schedule II - Valuation and Qualifying Accounts and Reserves...................................... F-32
INDEPENDENT AUDITORS' REPORT To the Stockholders of Outsourcing Solutions Inc.: We have audited the accompanying consolidated balance sheets of Outsourcing Solutions Inc. and subsidiaries as of December 31, 19971999 and 19961998, and the related consolidated statements of operations, stockholders' equity (deficit) and cash flows for each of the twothree years in the period ended December 31, 1997 and for the period from September 21, 1995 (date of inception) to December 31, 1995.1999. These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with auditing standards generally accepted auditing standards.in the United States of America. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of Outsourcing Solutions Inc. and subsidiaries as of December 31, 19971999 and 19961998 and the results of their operations and their cash flows for each of the twothree years in the period ended December 31, 1997 and for the period from September 21, 1995 to December 31, 19951999 in conformity with accounting principles generally accepted accounting principles.in the United States of America. /s/ Deloitte & Touche LLP - ------------------------------------------------- Deloitte & Touche LLP St. Louis, Missouri February 13, 1998March 28, 2000 OUTSOURCING SOLUTIONS INC. AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS DECEMBER 31, 19971999 AND 1996 (IN THOUSANDS EXCEPT SHARE1998 (In thousands, except share and per share amounts) - -------------------------------------------------------------------------------- ASSETS 1999 1998 ---- ---- Cash and cash equivalents $ 6,059 $ 8,814 Cash and cash equivalents held for clients 22,521 22,372 Accounts receivable - trade, less allowance for doubtful receivables of $529 and $1,309 52,082 40,724 Purchased loans and accounts receivable portfolios 39,947 55,493 Property and equipment, net 43,647 40,317 Intangible assets, net 410,471 425,597 Deferred financing costs, less accumulated amortization of $248 and $5,203 27,224 13,573 Other assets 22,761 11,601 -------- -------- TOTAL $624,712 $618,491 ======== ======== LIABILITIES AND PER SHARE AMOUNTS)
ASSETS 1997 1996 ---- ---- CURRENT ASSETS Cash and cash equivalents $ 3,217 $ 14,497 Cash and cash equivalents held for clients 20,762 20,255 Current portion of purchased loans and accounts receivable portfolios 42,915 42,481 Accounts receivable - trade, less allowance for doubtful receivables of $538 and $641 27,192 20,738 Deferred income taxes - 2,617 Other current assets 2,119 3,453 -------- -------- Total current assets 96,205 104,041 PURCHASED LOANS AND ACCOUNTS RECEIVABLE PORTFOLIOS 19,537 25,519 PROPERTY AND EQUIPMENT, net 32,563 36,451 INTANGIBLE ASSETS, net 219,795 173,470 DEFERRED FINANCING COSTS, less accumulated amortization of $2,376 and $337 12,517 12,563 OTHER ASSETS 693 - DEFERRED INCOME TAXES 380 3,163 -------- -------- TOTAL $381,690 $355,207 ======== ======== LIABILITIES AND STOCKHOLDERS' EQUITY (DEFICIT) CURRENT LIABILITIES: Accounts payable - trade $ 6,977 $ 6,495 Collections due to clients 20,762 20,255 Accrued severance and office closing costs 6,487 7,558 Accrued compensation 8,332 9,574 Other current liabilities 19,644 12,047 Current portion of long-term debt 15,445 10,032 -------- -------- Total current liabilities 77,647 65,961 LONG-TERM DEBT 309,521 237,584 OTHER LONG-TERM LIABILITIES - 64 COMMITMENTS AND CONTINGENCIES - - STOCKHOLDERS' EQUITY (DEFICIT): 8% nonvoting cumulative redeemable exchangeable preferred stock, authorized 1,000,000 11,699 10,816 shares, 935,886.85 and 865,280.01 shares, respectively, issued and outstanding, at liquidation value of $12.50 per share Voting common stock; $.01 par value; authorized 7,500,000 shares, 3,477,126.01 and 35 35 3,425,126.01 shares, respectively, issued and outstanding Class A convertible nonvoting common stock; $.01 par value; authorized 7,500,000 4 4 shares, 391,740.58 shares issued and outstanding Class B convertible nonvoting common stock; $.01 par value; authorized 500,000 4 4 shares, 40,000 shares issued and outstanding Class C convertible nonvoting common stock; $.01 par value; authorized 1,500,000 10 10 shares, 1,040,000 shares issued and outstanding Paid-in capital 66,958 65,658 Retained capital (84,188) (24,929) -------- -------- Total Stockholders' equity (deficit) (5,478) 51,598 -------- -------- TOTAL $381,690 $355,207STOCKHOLDERS' DEFICIT Accounts payable - trade $ 6,801 $ 7,355 Collections due to clients 22,521 22,372 Accrued salaries, wages and benefits 17,009 13,274 Debt 518,307 528,148 Other liabilities 68,306 77,374 Commitments and contingencies - - Mandatorily redeemable preferred stock; redemption amount $107,877 85,716 - Stockholders deficit: 8% nonvoting cumulative redeemable exchangeable preferred stock; authorized 1,250,000 shares, 973,322.32 issued and outstanding in 1998, at liquidiation value of $12.50 per share - 12,167 Voting common stock; $.01 par value; authorized 15,000,000 shares, 9,054,638.11 shares issued in 1999 and 3,477,126.01 shares issued and outstanding in 1998 90 35 Non-voting common stock; $.01 par value; authorized 2,000,000 shares, 480,321.30 issued and outstanding in 1999 5 - Class A convertible nonvoting common stock; $.01 par value; authorized 7,500,000 shares, 391,740.58 shares issued and outstanding in 1998 - 4 Class B convertible nonvoting common stock; $.01 par value; authorized 500,000 shares, 400,000 shares issued and outstanding in 1998 - 4 Class C convertible nonvoting common stock; $.01 par value; authorized 1,500,000 shares, 1,040,000 shares issued and outstanding in 1998 - 10 Paid-in capital 196,339 66,958 Retained deficit (155,525) (109,210) -------- -------- 40,909 (30,032) Common stock in treasury, at cost; 3,078,249.07 shares in 1999 (134,857) - -------- -------- Total stockholders' deficit (93,948) (30,032) -------- -------- TOTAL $624,712 $618,491 ======== ======== See notes to consolidated financial statements.
OUTSOURCING SOLUTIONS INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF OPERATIONS FOR THE YEARS ENDED DECEMBER 31, 1999, 1998 AND 1997 (In thousands) - -------------------------------------------------------------------------------- 1999 1998 1997 ---- ---- ---- REVENUES $ 504,425 $ 479,400 $271,683 EXPENSES: Salaries and benefits 244,157 230,114 133,364 Service fees and other operating and administrative expenses 154,799 140,888 71,122 Amortization of purchased loans and accounts receivable portfolios 38,722 50,703 52,042 Amortization of goodwill and other intangibles 16,229 15,725 24,749 Depreciation expense 14,866 14,282 8,825 Nonrecurring conversion, realignment and relocation expenses 5,063 - - Change in control bonuses, stock option redemption and other bonuses 10,487 - - Transaction related costs 6,827 - - --------- -------- -------- Total expenses 491,150 451,712 290,102 --------- --------- -------- OPERATING INCOME (LOSS) 13,275 27,688 (18,419) INTEREST EXPENSE - Net 52,265 50,627 28,791 --------- --------- -------- LOSS BEFORE INCOME TAXES, MINORITY INTEREST AND 1996EXTRAORDINARY ITEM (38,990) (22,939) (47,210) PROVISION FOR INCOME TAXES 759 830 11,127 MINORITY INTEREST - 572 - --------- --------- -------- LOSS BEFORE EXTRAORDINARY ITEM (39,749) (24,341) (58,337) EXTRAORDINARY LOSS ON EXTINGUISHMENT OF DEBT, NET OF INCOME TAXES OF $0. 4,208 - - --------- --------- -------- NET LOSS (43,957) (24,341) (58,337) PREFERRED STOCK DIVIDEND REQUIREMENTS AND FOR THE PERIOD SEPTEMBER 21, 1995 (DATEACCRETION OF INCEPTION)SENIOR PREFERRED STOCK 2,358 681 922 --------- --------- -------- NET LOSS TO DECEMBER 31, 1995 (IN THOUSANDS)
1997 1996 1995 ---- ---- ---- REVENUES $271,683 $106,331 $ 8,311 EXPENSES: Salaries and benefits 133,364 46,997 2,079 Service fees and other operating and administrative expenses 71,122 33,759 3,232 Amortization of purchased loans and accounts receivable 52,042 27,317 5,390 portfolios Amortization of goodwill and other intangibles 24,749 15,452 250 Depreciation expense 8,825 2,829 81 Purchased in-process research and development - 1,000 - --------- --------- -------- Total expenses 290,102 127,354 11,032 --------- --------- -------- OPERATING LOSS (18,419) (21,023) (2,721) INTEREST EXPENSE - Net 28,791 12,131 1,361 --------- --------- -------- LOSS BEFORE INCOME TAXES (47,210) (33,154) (4,082) PROVISION FOR INCOME TAXES (BENEFIT) 11,127 (11,757) (1,605) --------- --------- -------- NET LOSS (58,337) (21,397) (2,477) PREFERRED STOCK DIVIDEND REQUIREMENTS 922 830 225 --------- --------- -------- NET LOSS TO COMMON STOCKHOLDERS $ (46,315) $(25,022) $(59,259) $(22,227) $(2,702) ========= ========= ========
======== See notes to consolidated financial statements. OUTSOURCING SOLUTIONS INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY (DEFICIT) FOR THE YEARS ENDED DECEMBER 31,199731, 1999, 1998 AND 1996 AND FOR THE PERIOD SEPTEMBER 21,1995 (DATE OF INCEPTION) TO DECEMBER 31,1995 (IN THOUSANDS EXCEPT SHARE AND PER SHARE AMOUNTS)1997 (In thousands, except share and per share amounts) - --------------------------------------------------------------------------------
NON-VOTING CUMULATIVE REDEEMABLE EXCHANGEABLE COMMON STOCK PREFERRED VOT- CLASS CLASS CLASS PAID-IN RETAINED STOCK INGNon-voting Common Stock Cumulative ------------------------------- Redeemable Non-voting Preferred Classes Paid-in Retained Treasury Stock Voting Non-voting A,B C CAPITAL DEFICIT TOTAL&C Capital Deficit Stock Total --------- -------- --------- --------- --------- ---------- --------- -------- BALANCE, SEPTEMBER 21,1995JANUARY 1, 1997 $ 10,816 $ 35 $ - $ 18 $ 65,658 $ (24,929) - $ - $ - $ - $ - $ - $ - Issuance of 800,000.01 shares of preferred stock 10,000 - - - - - - 10,000 Issuance of 2,812,000 shares of common stock - 28 - - - 35,122 - 35,150 Preferred stock dividend requirements of $0.28 per share - - - - - - (225) (225) Net loss - - - - - - (2,477) (2,477) --------- --------- --------- --------- --------- --------- --------- --------- BALANCE, DECEMBER 31, 1995 $ 10,000 $28 - - - $ 35,122 $(2,702) $42,448 Issuance of 118,866.59 shares of common stock in exchange for notes payable to stockholders - 2 - - - 1,484 - 1,486 Issuance of 2,326,000 shares of common stock - 7 10 - 6 29,052 - 29,075 Conversion of common stock - (2) (6) 4 4 - - - Payment of preferred stock dividends through issuance of 65,290 shares of preferred stock and recorded preferred stock dividend requirements of $1 per share 816 - - - - - (830) (14) Net loss - - - - - - (21,397) (21,397) --------- --------- --------- --------- --------- --------- -------- -------- BALANCE, DECEMBER 31, 1996 10,816 35 4 4 10 65,658 (24,929) 51,598 Issuance of 52,000 shares of common stock - - - - 1,300 - 1,300 - 1,300 Payment of preferred stock dividends through issuance of 70,606.84 shares of preferred stock and recorded preferred stock dividend requirements of $1 per share 883 - - - - (922) - (39) Net loss - - - - - (58,337) - (58,337) (58,337)-------- -------- ------- -------- --------- --------- ---------- -------- BALANCE, DECEMBER 31, 1997 11,699 35 - 18 66,958 (84,188) - (5,478) Payment of preferred stock dividends through issuance of 37,435.47 shares of preferred stock and recorded preferred stock dividend requirements of $1 per share 468 - - - - (681) - (213) Net loss - - - - - (24,341) - (24,341) -------- -------- ------- -------- --------- --------- ---------- -------- BALANCE, DECEMBER 31, 1998 12,167 35 - 18 66,958 (109,210) - (30,032) Payment of preferred stock dividends through issuance of 140,997.01 shares of preferred stock and recorded preferred stock dividend requirements of $1 per share 1,762 - - - - (1,276) - 486 Issuance of 186,791.67 common shares in exchange for MDP's investment in FINCO - 2 - - 6,998 - - 7,000 Issuance of 5,273,037.98 voting and 480,321.30 non-voting common shares - 52 5 - 215,546 - - 215,603 Repurchase of common stock and redemption of preferred, non-voting common, stock options and warrants (13,929) 1 - (18) (93,163) - (115,391) (222,500) Recapitalization fees and expenses - - - - - (19,466) (19,466) Accrued dividends on mandatorily redeemable preferred stock - - - - - (877) - (877) Accretion of mandatorily redeemable preferred stock - - - - - (205) - (205) Net loss - - - - - (43,957) - (43,957) -------- -------- ------- -------- --------- --------- --------- ------------------- -------- BALANCE, DECEMBER 31,199731, 1999 $ 11,699 $35- $ 490 $ 45 $ 10- $ 66,958 $(84,188)196,339 $(155,525) $ (5,479)(134,857) $(93,948) ======== ======== ======= ======== ========= ========= ========= ========= ========= ========= ========= =========
========== ======== See notes to consolidated financial statements. OUTSOURCING SOLUTIONS INC. AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS FOR THE YEARS ENDED DECEMBER 31, 19971999, 1998 AND 1996 AND FOR THE PERIOD SEPTEMBER 21, 1995 (DATE OF INCEPTION) TO DECEMBER 31, 19951997 (In thousands)
- ------------------------------------------------------------------------------------------------------- 1999 1998 1997 1996 1995---- ---- ---- OPERATING ACTIVITIES AND PORTFOLIO PURCHASING: OPERATING ACTIVITIES: Net loss $ (58,337) $ (21,397) $ (2,477)$(43,957) $(24,341) $(58,337) Adjustments to reconcile net loss to net cash provided by (used in)from operating activities:activities and portfolio purchasing: Depreciation and amortization 34,477 32,833 35,613 18,618 331 Amortization of purchased loans and accounts receivable portfolios 38,722 50,703 52,042 27,317 5,390Extraordinary loss on extinguishment of debt 4,208 - - Compensation expense related to redemption of stock options and repriced options 4,635 - - Deferred taxes - 380 10,877 (11,757) (1,605) Other 48Minority interest - 572 - Change in assets and liabilities: Other current assets 147 (578) (233) Accounts payable and other current liabilities (7,565) (1,536) 1,496 -------------- -------------- -------------- Net cash provided by operating activities 32,825 10,667 2,902 -------------- -------------- -------------- INVESTING ACTIVITIES: PurchasePurchases of loans and accounts receivable portfolios (23,176) (43,186) (46,494) (13,645) (903)Other assets (13,245) 2,894 195 Accounts payable and other liabilities (5,316) (7,789) (7,565) -------- -------- -------- Net cash from operating activities and portfolio purchasing (3,652) 12,066 (13,669) -------- -------- -------- INVESTING ACTIVITIES: Payments for acquisitions, net of cash acquired (877) (168,900) (62,913) (184,184) (30,007)Investment in FINCO (2,500) (2,500) - Acquisition of property and equipment (18,437) (13,480) (9,489) (2,606) (97)Purchases of loans and accounts receivable portfolios for resale toFINCO (56,664) (9,134) - Sales of loans and accounts receivable portfolios to FINCO 56,664 9,134 - Other 265 261 (603) - - -------------- -------------- ---------------------- -------- -------- Net cash used infrom investing activities (119,499) (200,435) (31,007) -------------- -------------- --------------(21,549) (184,619) (73,005) -------- -------- -------- FINANCING ACTIVITIES: Proceeds from term loans 400,000 225,000 55,000 337,000 - Borrowings under revolving credit agreement 289,700 230,000 66,150 - - Repayments under revolving credit agreement (302,200) (236,350) (34,300) - - Repayments of debt (397,448) (36,618) (9,763) (136,615) (576) Deferred financing fees (21,242) (3,882) (1,993) (12,563) - Proceeds from issuance of preferred and common stock 300,237 - 300 14,974 30,150 -------------- -------------- --------------Repurchase of preferred stock, common stock and warrants (223,208) - - Redemption of stock options (3,927) - - Recapitalization fees (19,466) - - -------- -------- -------- Net cash provided byfrom financing activities 22,446 178,150 75,394 202,796 29,574 -------------- -------------- ---------------------- -------- -------- NET (DECREASE) INCREASE IN CASH AND CASH EQUIVALENTS (2,755) 5,597 (11,280) 13,028 1,469 CASH AND CASH EQUIVALENTS, BEGINNING OF PERIODYEAR 8,814 3,217 14,497 1,469 - -------------- -------------- ---------------------- -------- -------- CASH AND CASH EQUIVALENTS, END OF PERIODYEAR $ 6,059 $ 8,814 $ 3,217 $ 14,497 $ 1,469 ============== ============== ====================== ======== ======== SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION - Cash paid during periodyear for interest $ 51,232 $ 43,923 $ 26,372 ======== ======== ======== Net cash paid (received) during year for taxes $ 7,655306 $(10,995) $ 543 ============== ============== ==============23 ======== ======== ======== SUPPLEMENTAL DISCLOSURE OF NON-CASH FLOW INFORMATION Investment in FINCO through exchange of common stock with MDP $ 7,000 $ - $ - ======== ========= ========
See notes to consolidated financial statements. OUTSOURCING SOLUTIONS INC.Outsourcing Solutions Inc. AND SUBSIDIARIES NOTES TO CONSOLIDATED FINANCIAL STATEMENTS (IN THOUSANDS EXCEPT SHARE AND PER SHARE AMOUNTS)(In thousands, except share and per share amounts) - -------------------------------------------------------------------------------- 1. SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES CONSOLIDATION POLICYConsolidation Policy - Outsourcing Solutions Inc. is one of the largest providers of accounts receivable management services in the United States. The consolidated financial statements include the accounts of Outsourcing Solutions Inc. ("OSI") and all of its majority-owned subsidiaries (collectively, the "Company"). Ownership in entities of less than 50% are accounted for either under the equity or proportionate consolidation method. All significant intercompany accounts and transactions have been eliminated. CASH AND CASH EQUIVALENTSCash and Cash Equivalents - Cash and cash equivalents consist of cash, money market investments, and overnight deposits. Cash equivalents are valued at cost, which approximates market. Cash held for clients consist of certain restricted accounts which are used to maintain cash collected and held on behalf of the Company's clients. PURCHASED LOANS AND ACCOUNTS RECEIVABLE PORTFOLIOSPurchased Loans and Accounts Receivable Portfolios - Purchased loans and accounts receivable portfolios ("Receivables") acquired in connection with acquisitions in September 1995 and November 1996 were recorded at the present value of estimated future net cash flows. Receivables purchased in the normal course of business are recorded at cost. The Company periodically reviews all Receivables to assess recoverability. Impairments are recognized in operations if the expected aggregate discounted future net operating cash flows derived from the individual portfolios are less than their respectivethe aggregate carrying value (see Note 12)15). The Company amortizes on an individual portfolio basis the cost of the Receivables based on the ratio of current collections for a portfolio to current and anticipated future collections including any terminal value for that portfolio. Such portfolio cost is amortized over the expected collection period as collections are received which, depending on the individual portfolio, generally ranges from 3 to 5 years. REVENUE RECOGNITIONRevenue Recognition - Collections on Receivables owned are generally recorded as revenue when received. Proceeds from strategic sales of Receivables owned are recognized as revenue when received. Revenue from loan servicingcollections and outsourcing services is recorded as such services are provided. PROPERTY AND EQUIPMENTDeferred revenue in the accompanying balance sheet primarily relates to certain prepaid letter services which are generally recognized as earned as services are provided. Property and Equipment - Property and equipment are recorded at cost. Depreciation is computed on the straight-line method based on the estimated useful lives (3 years to 1030 years) of the related assets. Leasehold improvements are amortized over the term of the related lease. INTANGIBLE ASSETSIntangible Assets - The excess of cost over the fair value of net assets of businesses acquired is amortized on a straight-line basis over 20 to 30 years. Other identifiable intangible assets are primarily comprised of the fair value of existing account placements acquired in connection with certain business combinations and non-compete agreements. These assets are short-lived and are being amortized over the assets' periods of recoverability, which are estimated to be 1 to 3 years. The Company periodically reviews goodwill and other intangibles to assess recoverability. Impairments will be recognized in operations if the expected future operating cash flows (undiscounted and without interest charges) derived from such intangible assets are less than its carrying value. INCOME TAXESDeferred Financing Costs - Deferred financing costs are being amortized over the terms of the related debt agreements. Income Taxes - The Company accounts for income taxes using an asset and liability approach. The Company recognizes the amount of taxes payable or refundable for the current year and deferred tax liabilities and assets for expected future tax consequences of events that have been recognized in the consolidated financial statements. DEFERRED FINANCING COSTSThe Company evaluates the recoverability of deferred tax assets and establishes a valuation allowance to reduce the deferred tax assets to an amount that is more likely than not to be realized. Environmental Costs - All of the Company's environmental proceedings relate to discontinued operations of former divisions or subsidiaries of The Union Corporation. Costs incurred to obtain financinginvestigate and remediate contaminated sites are capitalized and amortized overcharged to the term ofenvironmental reserves established in conjunction with the underlying debt using the straight line method. STOCK-BASED COMPENSATIONUnion acquisition. Stock-Based Compensation - The Company accounts for its stock-based compensation plan using the intrinsic value method prescribed by Accounting Principles Board ("APB") Opinion No. 25, Accounting for Stock Issued to Employees. Statement of Financial Accounting Standard (SFAS)("SFAS") No. 123, Accounting for Stock-Based Compensation, requires that companies using the intrinsic value method make pro forma disclosures of net income as if the fair value-based method of accounting had been applied. See Note 912 for the fair value disclosures required under SFAS No. 123. ACCOUNTING ESTIMATESComprehensive Income - Effective January 1, 1998, the Company adopted SFAS No. 130, Reporting Comprehensive Income, which established standards for the reporting and display of comprehensive income and its components. The adoption of this statement did not affect the Company's consolidated financial statements for the three years in the period ended December 31, 1999. Comprehensive loss for the three years in the period ended December 31, 1999 was equal to the Company's net loss. Accounting For Transfers of Financial Assets - SFAS No. 125, Accounting for Transfers and Servicing of Financial Assets and Extinguishments of Liabilities, provides accounting and reporting standards for transfers and servicing of financial assets and extinguishments of liabilities. These standards are based on consistent application of a financial-components approach that focuses on control. Under this approach, after a transfer of financial assets, an entity recognizes the financial and servicing assets it controls and the liabilities it has incurred, derecognizes financial assets when control has been surrendered, and derecognizes liabilities when extinguished. This Statement provides consistent standards for distinguishing transfers of financial assets that are sales from transfers that are secured borrowings. The Company adopted SFAS No. 125 for the year ended December 31, 1997. The adoption of SFAS No. 125 did not have a material effect on the 1997 financial statements, as the Company had no transfers during the year ended December 31, 1997. However, commencing in the fourth quarter of 1998, the Company began selling, concurrent with its purchase, certain Receivables to a special-purpose entity, OSI Funding LLC (FINCO) (see Note 18). Segment Information - SFAS No. 131, Disclosures About Segments of an Enterprise and Related Information, established standards for the way that public business enterprises report information about operating segments in annual financial statements and also established standards for related disclosures about products and services, geographic areas and major customers. Management has considered the requirements of SFAS No. 131 and, as discussed in Note 17, believes the Company operates in one business segment. New Derivatives and Hedging Accounting Standard - In June 1998, SFAS No. 133, Accounting for Derivative Instruments and Hedging Activities, was issued, which is required to be adopted no later than January 1, 2001. The statement provides a comprehensive and consistent standard for the recognition and measurement of derivatives and hedging activities. The Company has not determined the impact on the consolidated statement of operations and consolidated balance sheet. Accounting for the Costs of Computer Systems Developed or Obtained for Internal Use - Statement of Position ("SOP") No. 98-1, Accounting for the Costs of Computer Systems Developed or Obtained for Internal Use, provides guidelines for capitalization of developmental costs of proprietary software and purchased software for internal use. The adoption of SOP No. 98-1 did not have a material impact on the consolidated statement of operations and consolidated balance sheet. Accounting Estimates - The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. NEW ACCOUNTING PRONOUNCEMENTSEarnings Per Share - In February 1997, the Financial Accounting Standards Board ("FASB") issued SFAS No. 128, Earnings per Share, which requires adoption in the quarter ended December 31, 1997, and prohibits early compliance. SFAS No. 128 simplifiessimplified the calculation of earnings per share and is applicable only to public companies. Under generally accepted accounting principles' andthe Securities and Exchange Commission'sCommission ("SEC") disclosure requirements, SFAS No. 128 is not currently applicable to the Company and, accordingly, earnings per share is not presented. In June 1997, the FASB issued SFAS No. 130, Reporting Comprehensive Income, which is effective for fiscal years beginning after December 15, 1997. SFAS No. 130 establishes standards for reporting and display of comprehensive income and its components in financial statements. In June 1997, the FASB issued SFAS No. 131, Disclosures About Segments of an Enterprise and Related Information, which is effective for fiscal years beginning after December 15, 1997. The statement changes the method of determining segments from that currently required and requires the reporting of certain information about segments. The Company has not determined how its segments will be reported, or whether and to what extent segment information will be presented. RECLASSIFICATIONSReclassifications - Certain amounts in prior periods have been reclassified to conform to the current year presentation.presentation, including changing the balance sheet presentation from classified to unclassified. 2. ORGANIZATION, ACQUISITIONS & ACQUISITIONSRECAPITALIZATION OSI was formed on September 21, 1995 to build, through a combination of acquisitions and sustained internal growth, one of the leading providers of accounts receivable management services. In 1999, the Company reorganized many of its acquired subsidiaries. Account Portfolios, Inc. ("API") changed its name to OSI Portfolio Services, Inc. Payco American Corporation's ("Payco") largest debt collection subsidiary changed its name to OSI Collection Services, Inc. and Continental Credit Services, Inc. ("Continental"), A.M. Miller & Associates ("AMM"), Accelerated Bureau of Collections, Inc. ("ABC"), and former subsidiaries of The Union Corporation ("Union"), Allied Bond & Collection Agency and Capital Credit, merged into OSI Collection Services. Former Union subsidiary, Interactive Performance changed its name to OSI Outsourcing Services, Inc. and the Interactive Performance and High Perfomance services subsidiaries merged into OSI Outsourcing Services. The Company purchases and collects portfolios of non-performing loans and accounts receivable for the Company's own account, services accounts receivable placements on a contingent and fixed fee basis and provides contract management of accounts receivable. The Company's customers are mainly in the educational, utilities, telecommunications, retail, healthcare and financial services industries. The markets for the Company's services currently are the United States, Puerto Rico, Canada and Mexico. In September 1995, the Company acquired Account Portfolios, L.P. ("API"),API, a partnership in the business of purchasingwhich purchased and managingmanaged large portfolios of non-performing consumer loans and accounts receivable, for cash of $30,000, common stock of $15,000 and notes of $35,000, which were subsequently paid in March 1996. In January 1996, the Company acquired A.M. Miller & AssociatesAMM and Continental, Credit Services, Inc., accounts receivable and fee services companies, for total cash consideration of $38,500 including transaction costs of $3,600, common stock of $6,000, a 9% unsecured, subordinated note of $5,000 (interest payable quarterly and principal due July 2001) and a 10% unsecured, subordinated note of $3,000, which was subsequently paid in November 1996. In November 1996, the Company acquired all of the outstanding common stock of Payco, American Corporation ("Payco"), an accounts receivable management company primarily focused on healthcare, education and bank/credit cards, in a merger transaction for cash of approximately $154,800 including transaction costs of $4,600. The Company allocated the total purchase price including additional liabilities reserves to the fair value of the net assets acquired resulting in goodwill of approximately $123,000. In addition, the Company allocated $1,000 of the purchase price to in-process research and development that had not reached technological feasibility and had no alternative future uses, which accordingly was expensed at the date of the acquisition. In October and November 1997, the Company acquired the assets of The North Shore Agency, Inc. ("NSA"), a fee service company specializing in letter series collection services, and Accelerated Bureau of Collections, Inc. ("ABC"),ABC, a fee service company specializing in credit card collections, for total cash consideration of approximately $53,800 including transaction costs of $1,173 and common stock of $1,000. One of the acquisitions contains certain contingent payment obligations, $1,520$2,533 through December 31, 1997,1999, based on the attainment by the newly formed subsidiary of certain financial performance targets over each of the next threetwo years. Future contingent payment obligations, if any, will be accounted for as additional goodwill as the payments are made. In January 1998, the Company acquired through a tender offer approximately 77% of the outstanding shares of Union's common stock for $31.50 per share. On March 31, 1998, the Company acquired the remaining outstanding shares of Union when Union merged with a wholly-owned subsidiary of the Company. The aggregate cash purchase price of the Union acquisition was approximately $220,000 including transaction costs of $10,900 and assumed liabilities. The Company financed the acquisition primarily with funds provided by an amended credit agreement . Union, through certain of its subsidiaries, furnishes a broad range of credit and receivables management outsourcing services as well as management and collection of accounts receivable. The Company allocated the total purchase price including additional liabilities reserves to the fair value of the net assets acquired resulting in goodwill of approximately $219,000. The above acquisitions were accounted for as purchases. The excess of cost over the fair value of net assets of businesses acquired is amortized on a straight-line basis over 20 to 30 years. Results of operations were included in the consolidated financial statements from their respective acquisition dates. In May 1996,On December 10, 1999, the Company consummated a subsidiarytransaction with Madison Dearborn Capital Partners III, L.P. ("MDP") and certain of the CompanyCompany's stockholders, optionholders and warrantholders pursuant to which MDP acquired participation interests in certain loan portfolios for cash75.9% of $3,300, Class C NonvotingOSI's common stock, most of $8,000the then outstanding capital stock of OSI was redeemed, refinanced its credit facility and issued $107,000 of preferred stock (the "Recapitalization"). Total value of the Recapitalization was approximately $790,000. The Recapitalization has been accounted for as a 10% unsecured promissoryrecapitalization which had no impact on the historical basis of assets and liabilities. In accordance with the terms of the Recapitalization, the holders of approximately 85.6% of shares of the Company's common stock outstanding immediately prior to the Recapitalization received $37.47 in cash in exchange for each of these shares. In addition, the holders of the Company's preferred stock, non-voting common stock, warrants and exercised stock options, which pursuant to the Recapitalization all outstanding options became vested, received $37.47 in cash in exchange for each of these instruments. Immediately following the Recapitalization, continuing shareholders owned approximately 8.5% of the outstanding shares of the Company's common stock. In connection with the Recapitalization, the Company entered into a new credit facility providing for term loans of $400,000 and revolving loans of up to $75,000 (see Note 6). The proceeds of the initial borrowings under the new credit facility and the issuance of approximately $300,000 of the Company's preferred and common stock have been used to finance the payments of cash to cash-electing shareholders, to pay the holders of stock options and stock warrants exercised or canceled, as applicable, in connection with the Recapitalization, to repay the Company's existing credit facility and to pay expenses incurred in connection with the Recapitalization. The Company incurred various costs aggregating approximately $36,780 in connection with consummating the Recapitalization. These costs consisted primarily of compensation costs, professional and advisory fees, and other expenses. The compensation costs of $10,487 consists primarily of expense relating to the payment of cash for vested stock options and the payment of change in control bonuses to certain officers in accordance with the terms of their respective employment agreements. Of the other transaction related costs, which includes professional and advisory fees, and other expenses, the Company expensed $6,827 and recorded $19,466 as an additional cost of the repurchase of common stock in 1999. In addition to these expenses, the Company also incurred approximately $21,100 of capitalized debt issuance costs, which include the consent payment to existing note holders, associated with the Recapitalization financing. These costs will be charged to interest expense over the terms of $3,500, which was subsequently paid in November 1996.the related debt instruments. The unaudited pro forma consolidated financial data presented below provides pro forma effect of the acquisitionsUnion acquisition, the Recapitalization and the debt extinguishment as if such acquisitionstransactions had occurred as of January 1, 1996.the beginning of each period presented. The unaudited results have been prepared for comparative purposes only and do not necessarily reflect the results of operations of the Company that actually would have occurred had the acquisitionsacquisition, the Recapitalization and the debt extinguishment been consummated as of January 1, 1996,the beginning of each period presented, nor does the data give effect to any transactions other than the acquisitions. PRO FORMA 1997 1996acquisition, the Recapitalization and the debt extinguishment. Pro Forma 1999 1998 ---- ---- Net revenues $313,219 $299,542 ========= =========$504,425 $486,754 ======== ======== Net loss $(58,005) $(39,945) ========= =========$(23,865) $(26,445) ======== ======== 3. PROPERTY AND EQUIPMENT Property and equipment, which is recorded at cost, consists of the following at December 31: 1997 19961999 1998 ---- ---- Land $ 2,109 $ 2,109 Buildings 1,912 1,891 Furniture and fixtures $ 4,478 $ 3,5917,964 6,574 Machinery and equipment 716 - Data processing equipment 21,452 19,6473,016 2,479 Telephone equipment 5,956 3,6709,826 8,659 Leasehold improvements 1,599 1,0905,590 4,068 Computer hardware and software 10,494 11,31053,843 40,785 -------- -------- 44,695 39,30884,260 66,565 Less accumulated depreciation (12,132) (2,857)(40,613) (26,248) -------- -------- $32,563 $36,451$ 43,647 $ 40,317 ======== ======== 4. INTANGIBLE ASSETS Intangible assets consist of the following at December 31: 1997 19961999 1998 ---- ---- Goodwill $226,770 $155,693$ 448,651 $ 447,774 Value of favorable contracts and placements 29,000 29,000 Covenants not to compete 4,498 4,5145,053 5,021 --------- --------- 260,268 189,207 (40,473) (15,737) --------- ---------482,704 481,795 Less accumulated amortization $219,795 $173,470(72,233) (56,198) --------- --------- $ 410,471 $ 425,597 ========= ========= 5. OTHER ASSETS Other assets consist of the following at December 31: 1999 1998 ---- ---- Investment in FINCO $ 12,000 $ 2,500 Prepaid postage 3,326 1,007 Other 7,435 8,094 -------- -------- $ 22,761 $ 11,601 ======== ======== 5.6. DEBT Long-term debtDebt consists of the following at December 31: 1997 1996 Term Loan A1999 1998 ---- ---- New Credit Facility $ 62,500400,000 $ 71,000 Term Loan B- Prior Credit Facility 124,922 71,000- 396,637 Revolving Credit Facility 31,850 - 11% Senior Subordinated Notes - 100,00013,000 25,500 11% Series B Senior Subordinated Notes 100,000 -100,000 Note payable to stockholder (See Note 2) 4,429 5,0004,429 Other 1,265 616 -------- --------(including capital leases) 878 1,582 --------- --------- Total debt 324,966 247,616 Less current portion of long-term debt 15,445 10,032 -------- -------- Long-term debt $309,521 $237,584 ======== ======== In November 1996,$ 518,307 $ 528,148 ========= ========= On April 28, 1997, the Company issuedregistered $100,000 of 11% unregisteredSeries B Senior Subordinated Notes (the "Notes") in conjunctionwhich mature on November 1, 2006, with the acquisitionSEC to exchange for the then existing unregistered $100,000 of Payco.11% Senior Subordinated Notes (the "Private Placement"). The exchange offer was completed by May 29, 1997. Interest on the Notes is payable semi-annually on May 1 and November 1 of each year. The Notes are general unsecured obligations of the Company and are subordinated in right of payment to all senior debt of the Company presently outstanding and incurred in the future. The Notes contain certain restrictive covenants the more significant of which are limitations on asset sales, additional indebtedness, mergers and certain restricted payments. On April 28, 1997, the Company registered $100,000 of 11% Series B Senior Subordinated Notes (Senior Notes), with no material alteration in terms,payments, including dividends. In connection with the Securities and Exchange Commission to exchange for the existing Notes. The exchange offer was completed by May 29, 1997. In November 1996,Recapitalization, the Company entered into a new $200,000credit facility providing up to $475,000 of senior bank financing commitment ("New Credit Facility") from a group of banks to finance a portion. The proceeds of the Payco acquisition and refinance existing outstanding indebtedness. TheNew Credit Facility was subsequently amended withwere used to refinance $419,818 of indebtedness outstanding on the Amendeddate of the Recapitalization which resulted in an extraordinary loss of $4,208 from the write-off of previously capitalized deferred financing fees. In addition, the New Credit Facility will be used to provide for the Company's working capital requirements and Restatedfuture acquisitions, if any. The New Credit Agreement ("Amended Facility") in October 1997 to finance the NSA and ABC acquisitions (see Note 4). The Amended Facility consists of a $189,877$400,000 term loan facility and a $58,000 Revolving Credit Facility$75,000 revolving credit facility (the "Revolving Facility"). The term loan facility consists of a term loan of $64,627$150,000 ("Term Loan A") and a term loan of $125,250$250,000 ("Term Loan B"), which mature on October 15, 2001December 10, 2005 and 2003,June 10, 2006, respectively. The Company is required to make quarterly principal repayments on each term loan.loan beginning January 15, 2000 for Term Loan B and January 15, 2001 for Term Loan A. Term Loan A bears interest, at the Company's option, (a) at a base rate equal to the greater of the federal funds rate plus 0.5% or the lender's customary baseprime rate, plus 1.5%2.25% or (b) at the reserve adjusted Eurodollar rate plus 2.5%3.25%. Term Loan B bears interest, at the Company's option, (a) at a base rate equal to the greater of the federal funds rate plus 0.5% or the lender's customary baseprime rate, plus 2.0%3.0% or (b) at the reserve adjusted Eurodollar rate plus 3.0%4.0%. The Revolving Facility has a term of fivesix years and is fully revolving until October 15, 2001.December 10, 2005. The Revolving Facility bears interest, at the Company's option, (a) at a base rate equal to the greater of the federal funds rate plus 0.5% or the lender's customary baseprime rate, plus 1.5%2.25% or (b) at the reserve adjusted Eurodollar rate plus 2.5%3.25%. Also, outstanding under the Revolving Facility are letters of credit of $1,989 expiring within a year. The one month LIBOR rate (Eurodollar rate) at December 31, 1999 was 5.8%. The Amendedthree month LIBOR rate (Eurodollar rate) at December 31, 1998 was 5.3%. The New Credit Facility is guaranteed by substantially all of the Company's present domestic subsidiaries and is secured by substantially all of the stock of the Company's present domestic subsidiaries and by substantially all of the Company's domestic property assets. The AmendedNew Credit Facility contains certain covenants the more significant of which limit dividends, asset sales, acquisitions and additional indebtedness, as well as requires the Company to satisfy certain financial performance ratios. The Senior Notes are fully and unconditionally guaranteed on a joint and several basis by each of the Company's current domestic subsidiaries and any additional domestic subsidiaries formed by the Company that become guarantors under the AmendedNew Credit Facility (the "Restricted Subsidiaries"). The Restricted Subsidiaries are wholly-owned by the Company and constitute all of the direct and indirect subsidiaries of the Company except for threecertain subsidiaries that are individually, and in the aggregate inconsequential. The Company is a holding company with no separate operations, although it incurs some expenses on behalf of its operating subsidiaries.expenses. The Company has no significant assets or liabilities other than the common stock of its subsidiaries, debt, related deferred financing costs and accrued expenses relating to expenses paid on behalf of its operating subsidiaries.expenses. The aggregate assets, liabilities, results of operations and stockholders' equity of the Restricted Subsidiaries are substantially equivalent to those of the Company on a consolidated basis and the separate financial statements of each of the Restricted Subsidiaries are not presented because management has determined that they would not be material to investors. Summarized combined financial information of the Restricted Subsidiaries is shown below: 1997 1996 Current1999 1998 ---- ---- Total assets $584,184 $595,925 ======== ======== Total liabilities $123,551 $ 96,133 $ 96,146 ========== ========== Noncurrent assets $ 272,730 $ 238,003 ========== ========== Current liabilities $ 57,169 $ 47,909 ========== ========== Noncurrent liabilities $ 5,284 $ 5,461 ========== ==========78,252 ======== ======== Operating revenue $ 271,683 $ 106,331 ========== ========== Loss$504,425 $479,400 ======== ======== Income from operations $ (14,679)42,669 $ (15,325) ========== ==========39,418 ======== ======== Net lossincome $ (23,857)11,861 $ (15,143) ========== ==========21,189 ======== ======== Maturities of long-term debt and capital leases at December 31, 19971999 are as follows: Capital Debt Capital Leases --------- --------- 1998---- ------- 2000 $ 15,0352,619 $ 504 1999 15,117 463 2000 18,783 333675 2001 57,062 1314,429 95 2002 49,92217,500 19 2003 32,500 - 2004 40,000 - Thereafter 167,867410,500 - --------- ----------------- Total payments 323,786 1,313Payments 517,548 789 Less amounts representing interest 133 ---------30 -------- Present value of minimum lease payments 1,180 Less current portion 15,035 410$ 759 --------- ======== $ 517,548 ========= 7. OTHER LIABILITIES Other liabilities consist of the following at December 31: 1999 1998 ---- ---- Accrued acquisition related office closure costs, over-market leases and other costs $ 7,402 $ 12,103 Accrued interest 4,494 6,851 Deferred revenue 10,242 11,285 Environmental reserves 22,218 22,726 Other 23,950 24,409 --------- --------- $ 68,306 $ 77,374 ========= ========= $308,751The environmental reserves, on an undiscounted basis, at December 31, 1999 and 1998 are for environmental proceedings as a result of the Union acquisition. The Company is party to several pending environmental proceedings involving the Environmental Protection Agency and comparable state environmental agencies. All of these matters related to discontinued operations of former divisions or subsidiaries of Union for which it has potential continuing responsibility. Management, in consultation with both legal counsel and environmental consultants, has established the aforementioned liabilities that it believes are adequate for the ultimate resolution of these environmental proceedings. However, the Company may be exposed to additional substantial liability for these proceedings as additional information becomes available over the long-term. 8. MANDATORILY REDEEMABLE PREFERRED STOCK Mandatorily redeemable preferred stock consists of the following at December 31, 1999: 14% Senior Mandatorily Redeemable Junior Preferred Preferred Stock Stock Total ------------ --------- --------- Balance at December 31, 1998 $ 770- $ - $ - Issuance of stock 77,634 7,000 84,634 Accrued dividends 856 21 877 Accretion of preferred stock 205 - 205 --------- --------- --------- Balance at December 31, 1999 $ 78,695 $ 7,021 $ 85,716 ========= ========= During 1997,========= On December 10, 1999, in connection with the Company entered into interest rate cap agreements to reduceRecapitalization, the impactBoard of increases in interest rates on its floating-rate long-term debt. At December 31, 1997, the Company had three interest rate cap agreements outstanding. The agreements effectively entitle the Company to receive from a bank the amount, if any, by which the Company's interest payments on specified principalDirectors authorized 50,000 shares of its floating-rate term loans for a specified period exceed 10%. The amounts paid for these agreementsClass A 14% Senior Mandatorily Redeemable Preferred Stock, no par value and 150,000 shares of $243 are included in deferred financing costs and are being amortized to interest expense over the terms of the various agreements through November 1999. 6. STOCKHOLDERS' EQUITY On September 21, 1995,Class B 14% Senior Mandatorily Redeemable Preferred Stock, no par value. Furthermore, the Company issued 800,000.0125,000 shares of 8% Nonvoting Cumulative Redeemable ExchangeableClass A 14% Senior Mandatorily redeemable Preferred Stock, ("Class A"), Series A, no par value and 75,000 shares of Class B 14% Senior Mandatorily Redeemable Preferred Shares"Stock, ("Class B")., Series A, no par value; collectively referred to as Senior Preferred Stock; along with 596,913.07 shares of the Company's common stock for $100,000. The Company may issue up to one additional series of each Class A and Class B solely to the existing holders in exchange for shares of Class A, Series A or Class B, Series A. The liquidation value of each share of Senior Preferred ShareStock is $12.50$1,000 plus accrued and unpaid dividends. Dividends, as may be declared by the Company's Board of Directors, are cumulative at an annual rate of 8%14% of the liquidation value and are payable in equal semi-annual installments of $.50 per preferred share on the dividend payment date, as defined in the Certificate of Incorporation.quarterly. The Company may, at its sole option and upon written notice to preferred shareholders, redeem all or any portion of the outstanding Senior Preferred Stock on a pro-rata basis at the redemption prices in cash at a stated percentage of the liquidation value plus cash equal to all accrued and unpaid dividends. The redemption prices for Class A are 110%, 114%, 107%, 103.5% and 100% of the liquidation value for the period December 15, 1999 through June 15, 2001, June 16, 2001 through December 14, 2003, December 15, 2003 through December 14, 2004, December 15, 2004 through December 14, 2005 and December 15, 2005 and thereafter, respectively. The redemption price for Class B is 100% of the liquidation value. However, on December 10, 2007, the Company must redeem all of the shares of the Senior Preferred Stock then outstanding at a redemption price equal to 100% of the liquidation value per share plus accrued and unpaid dividends. Pursuant to the Company's financing arrangements, the payment of dividends and/or the repurchase of shares of Senior Preferred Stock is allowed as long as no default on the financing arrangements shall have occurred. The 14% Senior Mandatorily Redeemable Preferred Stock was recorded at $77,634 to take into account common stock issued in conjunction with the sale of the Senior Preferred Stock and will accrete to $100,000 by December 10, 2007 using the interest rate method. On December 10, 1999, in connection with the Recapitalization, the Company authorized 50,000 shares and issued 7,000 shares of Junior Preferred Stock ("Junior Preferred Shares"). The liquidation value of each Junior Preferred Share is $1,000 plus accrued and unpaid dividends. Dividends, as may be declared by the Company's Board of Directors, are cumulative at an annual rate of 5% of the liquidation value until December 10, 2003 and then at an annual rate of 8% thereafter and are payable annually; however the dividend rate will increase to 20% upon consummation of certain events. The Company will pay dividends in the form of additional Junior Preferred Shares. The Company may, at its sole option and upon written notice, redeem, subject to limitations, all or any portion of the outstanding Junior Preferred Shares for $12.50$1,000 per share plus cash equal to all accrued and unpaid dividends, through the redemption date, whether or not such dividends have been authorized or declared. PursuantHowever, on January 10, 2008, the Company must redeem all of the shares of the Junior Preferred Stock then outstanding at a redemption price equal to $1,000 per share plus accrued and unpaid dividends as long as all of the Company's financing arrangements,shares of the paymentSenior Preferred Stock have been redeemed. Upon consummation of dividends and/or the repurchasea primary public offering having an aggregate offering value of at least $50,000, each holder of Junior Preferred Shares is prohibited until the Company attains certain covenants. The Company may, at its sole option, pay dividends in the form of additional Preferred Shares. Each holder of Preferred Shares hasshall have the right to convert all, but not less than all, into shares of voting common stock based upon the public offering price. 9. STOCKHOLDERS' EQUITY AND WARRANTS Each share of Non-voting common stock is convertible at theirthe shareholders option to exchange any or all of their Preferred Shares for the sameinto an equal number of shares of Voting Common Stock ("Voting Common Shares"). The Company must reserve, outcommon stock subject to the requirements set forth in the Company's Certificate of its authorized but unissued Voting Common Shares,Incorporation. In connection with the appropriate numberRecapitalization, all warrants (46,088.67) then outstanding were exchanged for cash with each holder receiving cash for the differential between $37.47 per share and their exercise price of Voting Common Shares to affect the exchange of all$12.50. Consequently, there are no warrants outstanding Preferred Shares. Upon the exchange of any Preferred Shares, such Preferred Shares are to be retired and not reissued. 7.at December 31,1999. 10. INCOME TAXES Major components of the Company's income tax provision (benefit) are as follows: 1999 1998 1997 1996 1995---- ---- ---- Current: Federal $ - $ - $ - State 550 450 250 Foreign 209 - - -------- -------- --------------- ------- ------- Total current 759 450 250 ------- ------- ------- Deferred: Federal - - -------- -------- -------- Deferred: Federal 9,513 (10,250) (1,437) State - 380 1,364 (1,507) (168) -------- --------- --------Foreign - - - ------- ------- ------- Total deferred - 380 10,877 (11,757) (1,605) -------- --------- --------------- ------- ------- Provision for income taxes (benefit) $ 11,127 $(11,757) $(1,605) ======== ========= ========759 $ 830 $11,127 ======= ======= ======= Deferred income taxes reflect the net tax effects of temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for income tax reporting purposes. The Company's deferred income taxes result primarily from differences in loans and accounts receivable purchased, amortization methods on other intangible assets and depreciation methods on fixed assets. The tax effects of the temporary differences that give rise to significant portions of theNet deferred tax assets and liabilitiesconsist of the following at December 31, 1997 and 1996 are as follows: 1997 199631: 1999 1998 ---- ---- Deferred tax assets: Net operating loss carryforwards $ 12,75952,302 $ 6,30241,143 Accrued liabilities 5,882 5,957 Other 2,153 747 --------- --------- Gross deferred tax assets 20,794 13,006 Deferred tax liabilities:16,812 18,001 Loans and accountaccounts receivable 6,737 (4,087)1,382 3,670 Property and equipment 724 (2,375)1,028 1,311 Intangible assets 4,557 (764) ---------- --------- Gross deferred tax liabilities 12,018 (7,226)3,824 4,192 Tax credit carry forwards 3,418 - -------- -------- Total deferred tax assets 32,812 5,78078,766 68,317 Less valuation allowance (32,432) - ========== =========(78,766) (68,317) -------- -------- Net deferred tax assets $ 380- $ 5,780 ========== ========= During 1997, the Company recorded a net- ======== ======== The valuation allowance of $32,432 to reflect management's assessment,was $78,766 and $68,317 at December 31, 1999 and 1998, respectively. The Company has determined the valuation allowance based onupon the weight of the available evidence of current and projected ofregarding future book taxable income that there is significant uncertainty that anyconsistent with the principles of SFAS No. 109, Accounting for Income Taxes. The $10,449 increase in the benefits fromvaluation allowance during 1999 was the result of net changes in temporary differences, and an increase in the net operating loss and tax credit carryforwards. The valuation allowance also includes amounts related to previous acquisitions from years before 1999. Future realization of these deferred tax assets will be realized. For all federal tax years sincewould result in the Company's formationreduction of goodwill recorded in September of 1995,connection with the acquisitions. The Company has incurred net operating losses. At December 31, 1997 for income tax purposes, the Company has the followingfederal net operating loss carryforwards: Amount Expiration ------ ---------- 1997 $19,600 2012 1996 3,950 2011 1995 9,200 2010 During 1997,carryforwards of $127,347 as of December 31, 1999 available to offset future taxable income of the consolidated group of corporations. Since the Recapitalization transaction on December 10, 1999 constituted a change of ownership, tax law imposes a limitation on the future use of the Company's net operating loss carryforwards generated through the date of the change in ownership. The annual limit is equal to the long-term tax-exempt bond rate times the fair imputed value of the Company's stock immediately before the change in ownership. In addition, the Company has significantly increased its total debt from $247,616 at December 31, 1996 to $324,966 at December 31, 1997. This increase in debt primarily resulted from the acquisitions in 1997acquired a net operating loss carry forward of the net assets of NSA and ABC. In addition, on January 26, 1998 and as more fully described in Note 14, the Company incurred significant additional borrowings to finance$3,800 with the acquisition of Union that is subject to special tax law restrictions that limit its potential benefit. These loss carryforwards expire between 2010 and 2019. The Union Corporation.Company also has available federal tax credit carryforwards of approximately $616 which expire between 2003 and 2012, federal minimum tax credit carryforwards of approximately $759 which may be carried forward indefinitely and various state tax credit carryforwards of approximately $2,043 with various expiration dates. Since the Company has a history of generating net operating losses, and has significantly increased its total interest expense to be incurred, management does not expect the Company to generate taxable income in the foreseeable future sufficient to realize tax benefits from the net operating loss carryforwards or the future reversal of the net deductible temporary differences. The amount of the deferred tax assets considered realizable, however, could be increased in future years if estimates of future taxable income during the carryforward period change. Net deferred tax assets are reflected in the accompanying consolidated financial statements as follows: 1997 1996 Current assets: Deferred tax assets $ 11,698 $ Less valuation allowance (11,698) - --------- --------- Net current deferred tax assets - 2,617 --------- --------- Long-term assets: Deferred tax assets 21,114 3,163 Less valuation allowance (20,734) - --------- --------- Net long-term deferred tax assets 380 3,163 --------- --------- Net deferred tax assets $ 380 $ ========= ========= A reconciliation of the Company's reported income tax provision to the U.S. federal statutory rate is as follows:
1997 1996 1995 Federal taxes at statutory rate $(16,052) $(11,272) $ (1,388) State income taxes (net of federal tax benefits) (2,092) (1,521) (111) Nondeductible amortization 1,406 879 85 Other (4,567) 157 (191) Deferred tax valuation allowance 32,432 - - --------- --------- --------- Provision for income taxes (benefit) $ 11,127 $(11,757) $ (1,605) ========= ========= =========
8.1999 1998 1997 ---- ---- ---- Federal taxes at statutory rate $(13,257) $(7,994) $(16,052) State income taxes (net of federal tax benefits) (874) 18 (2,092) Foreign income taxes - - - Nondeductible amortization 3,753 3,414 1,406 Other 2,371 249 (4,567) Deferred tax valuation allowance 8,766 5,143 32,432 -------- ------- -------- Provision for income taxes $ 759 $ 830 $ 11,127 ======== ======= ======== 11. RELATED PARTY TRANSACTIONS In connection with the agreements executed in connection with the Recapitalization discussed in Note 2, the Company paid transaction costs and advisory fees to certain Company stockholders. Such costs were $17,092 for the year end December 31, 1999. The Company had an agreement with an affiliate of certain Company stockholders to provide management and investment services for a monthly fee of $50. The Company recorded management fees to this entity of $450 $600, and $150 for the yearsyear ended December 31, 1997 and 1996 and for the period September 21, 1995 to December 31, 1995, respectively.1997. The agreement was terminated September 30, 1997. Subject to the agreements executed in connection with the various acquisitions, and the private placementPrivate Placement discussed in Note 2,6 and certain management and advisory agreements, the Company has paid to certain Company stockholders transaction costs and advisory fees. Such costs were $1,600, $9,100zero, $3,466 and $1,500$1,600 for the years ended December 31, 19971999, 1998 and 1996 and for the period September 21, 1995 to December 31, 1995,1997, respectively. Under various financing arrangements associated with the Company's acquisitions and Amended Facility,credit facility, the Company incurred interest expense of $3,317$3,376, $2,333 and $2,900$3,317 for the years ended December 31, 19971999, 1998 and 1996,1997, respectively, to certain Company stockholders of which one is a financial institution and iswas co-administrative agent of the Company's Amended Facility. Duringprior credit facility. In December 1997, the Company invested $5,000 for a minority interest in a limited liability corporation ("LLC"(the "LLC") formed for the purpose of acquiring anpurchased loan and accounts receivable portfolio.portfolios. The majority interest in the LLC is held by an affiliate of one of the Company's stockholders. In the fourth quarter of 1998, the Company wrote down its investment in the LLC by $3,000 which is included in amortization expense in the accompanying consolidated statement of operations. The LLC is managedwrite down resulted from an analysis of the carrying value of the purchased portfolios owned by the LLC. In December 1998, the Company entered into an agreement with the majority owner of the LLC to settle all outstanding disputes relating to the sourcing and had insignificant activity for 1997. 9.collection of certain purchased loan and accounts receivable portfolios. As part of the settlement, the Company was paid $3,000 which was recorded in revenue in the accompanying consolidated statement of operations. 12. STOCK OPTION AND AWARD PLAN The Company has established the Outsourcing Solutions Inc. 1995 Stock Option and Stock Award Plan (the "Plan"). The Plan is a stock award and incentive plan which permits the issuance of options, stock appreciation rights ("SARs") in tandem with such options, restricted stock, and other stock-based awards to selected employees of and consultants to the Company. The Plan reserved 304,255 Voting Common Shares for grants and provides that the term of each award, not to exceed ten years, be determined by the Compensation Committee of the Board of Directors (the "Committee") charged with administering the Plan. In February 1997, the Board of Directors approved an increase to the reserve of Voting Common Shares to 500,000 with an additional approval to 750,000 in December 1997. Under the terms of the Plan, options granted may be either nonqualified or incentive stock options and the exercise price generally may not be less than the fair market value of a Voting Common Share, as determined by the Committee, on the date of grant. SARs granted in tandem with an option shall be exercisable only to the extent the underlying option is exercisable and the grant price shall be equal to the exercise price of the underlying option. As of December 31, 1999, no SARs have been granted. The awarded stock options vest over various periodsthree to four years and vesting may be accelerated upon the satisfaction of certain performance targets and/or the occurrence of certain liquidity events.a change in control as defined in the Plan. The options shall expire ten years after date of grant. In June, 1999, 25,500 options were repriced from a grant price of $40.00 to $25.00. In addition, 58,500 options were repriced from a grant price of $65.00 or $50.00 to $40.00. Simultaneously, the vesting provisions of certain options were modified to provide for prorata vesting over a specified number of years. Accordingly, compensation expense was recognized during 1999 as a result of these modifications of certain options. In addition, in connection with the Recapitalization, certain options exercised and the holders of such options received a cash payment equal to the exercise price of such options and $37.47, the price per share at which the Recapitalization was consummated. A summary of the 1995 Stock Option and Stock Award Plan is as follows: Number of Shares of Weighted Average ofStock Subject Exercise Price Sharesto Options Per Share ------------------------ ---------------- Outstanding at December 31, 1995 - $ - Granted 395,809 13.57 Forfeited (149,788) 12.50 ---------- Outstanding at December 31, 1996January 1, 1997 246,021 14.23$14.23 Granted 397,500 27.99 Forfeited (75,000) 22.33 ==========---------- Outstanding at December 31, 1997 568,521 22.78 Granted 64,300 58.83 Forfeited (54,000) 35.19 ---------- Outstanding at December 31, 1998 578,821 25.63 Granted 214,000 40.00 Forfeited (104,500) 28.52 Exercised (245,396) 18.59 ---------- Outstanding at December 31, 1999 442,925 31.69 ========== Reserved for future option grants 181,479 ========== At307,075 Exercisable shares at December 31, 1999, 1998 and 1997 were 442,925, 105,784 and 49,647, shares were exercisable with an exercise price rangerespectively. A summary of $12.50 to $25.00 and the weighted average remaining contractual life for thestock options outstanding was 9.0 years.at December 31, 1999 is as follows: Options Outstanding Options Exercisable -------------------------------- ---------------------- Weighted Average Remaining Number Contractual Exercise Number Exercise Exercise Price Outstanding Life Price Exercisable Price -------------- ----------- ----------- -------- ----------- -------- $12.50 70,175 6.7 years $12.50 70,175 $12.50 $25.00 116,750 7.6 years $25.00 116,750 $25.00 $40.00 256,000 9.1 years $40.00 256,000 $40.00 ------- ------- $12.50-$40.00 442,925 8.6 years $31.69 442,925 $31.69 ======= ======= The Company accounts for the Plan in accordance with Accounting Principles BoardAPB Opinion No. 25, under which no compensation cost has been recognized for the majority of stock option awards. As required by SFAS No. 123, the Company has estimated the fair value of its option grants since January 1, 1996. The fair value for these options was estimated at the date of the grant based on the following weighted average assumptions: 1999 1998 1997 1996---- ---- ---- Risk free rate 5.0% 5.0% 5.44% 6.33% Expected dividend yield of stock 0% 0% 0% Expected volatility of stock 0% 0% 0% Expected life of option (years) 10.0 10.0 Given that10.0 Since the CompanyCompany's common stock is not publicly traded, the expected stock price volatility is assumed to be zero. The weighted fair values of options granted during 1999, 1998 and 1997 were $15.74, $23.14, and 1996 were $12.29, and $6.67, respectively. The Company's pro forma information is as follows: 1999 1998 1997 1996---- ---- ---- Net loss: As reported $(43,957) $(24,341) $(58,337) $(21,397) Pro forma (45,436) (25,742) (59,570) (21,758) ------------------------------------------------------------------- In addition, the Committee may grant restricted stock to participants of the Plan at no cost. Other than the restrictions which limit the sale and transfer of these shares, recipients of restricted stock awards are entitled to vote shares of restricted stock and dividends paid on such stock. No restricted stock has been granted atas of December 31, 1997. 10.1999. 13. COMMITMENTS AND CONTINGENCIES From time to time, the Company enters into servicing agreements with companies which service loans for others. The servicers handle the collection efforts on certain nonperforming loans and accounts receivable on the Company's behalf. Payments to the servicers vary depending on the servicing contract. Current contracts expire on the anniversary date of such contracts but are automatically renewable at the option of the Company. The Company has a business alliance agreement with a partnership which provides for the payment of fees for services performed in connection with the acquisition of loan portfolios. Such fees include a monthly retainer and commission based on the Company's ultimate financial return on each purchased portfolio. The Company recorded fee expense to this partnership of $170 for 1997. A subsidiary of the Company has twoseveral Portfolio Flow Purchase Agreements, no longer than one year, whereby the subsidiary has a monthly commitment to purchase nonperforming loans meeting certain criteria for an agreed upon price subject to due diligence. The purchases under the Portfolio Flow Purchase Agreements were $20,661, $5,986$33,303 which includes amounts purchased and $903subsequently sold to FINCO (see Note 18), $25,521 and $20,661 for the years ended December 31, 19971999, 1998 and 1996 and for the period September 21, 1995 to December 31, 1995,1997, respectively. The Company leases certain office space and computer equipment under non-cancelable operating leases. These non-cancelable operating leases, with terms in excess of one year, are due in approximate amounts as follows: Amount ------ 1998-------- 2000 $ 8,744 1999 8,019 2000 5,97116,329 2001 4,32214,019 2002 2,90310,551 2003 8,033 2004 6,668 Thereafter 4,849 ------18,004 -------- Total lease payments $34,808$ 73,604 ======== Rent expense under operating leases was $8,100, $3,600$16,974, $15,800 and $150$8,100 for the years ended December 31, 1999, 1998 and 1997, and 1996 and for the period September 21, 1995 to December 31, 1995, respectively. 11.14. LITIGATION At December 31, 1997,1999, the Company was involved in a number of legal proceedings and claims that were in the normal course of business and routine to the nature of the Company's business. TheWhile the results of litigation cannot be predicted with certainty, the Company has provided for the estimated uninsured amounts and costs of defense forto resolve the pending suits and management, in consultation with legal counsel, believes that reserves established for the ultimate settlementresolution of pending matters are adequate at December 31, 1997. 12.1999. 15. FAIR VALUE OF FINANCIAL INSTRUMENTS The estimated fair values and the methods and assumptions used to estimate the fair values of the financial instruments of the Company as of December 31, 19971999 and 19961998 are as follows. The carrying amount of cash and cash equivalents and long-term debt except the Notes, approximate the fair value. The approximate fair value of the Notes at December 31, 1999 and 1998 was $97,000 and $95,300, respectively. The fair value of the long-term debt was determined based on current market rates offered on notes and debt with similar terms and maturities. The fair value of Receivables was determined based on both market pricing and discounted expected cash flows. The discount rate was based on an acceptable rate of return adjusted for the risk inherent in the Receivable portfolios. The estimated fair value of Receivables approximated its carrying value at December 31, 19971999 and 1996.1998. In December 1997, the Company completed an in-depth analysis of the carrying value of the purchased portfolios acquired in September 1995 in conjunction with the Company's acquisition of API.its Receivables. This analysis included an evaluation of achieved portfolio amortization rates, historical and estimated future costs to collect, as well as projected total future collection levels. As a result of this analysis, the Company recorded $10,000 of additional amortization in December 1997 relating to these purchased portfoliosthe Receivables acquired in September 1995 in conjunction with the Company's acquisition of API, to reduce their carrying value to estimated fair value. 13.16. EMPLOYEE BENEFIT PLAN ThePLANS At December 31, 1997, the Company had five defined contribution plans. During 1998, the Company combined four of these defined contribution plans into a new defined contribution plan sponsored by the Company. At December 31, 1999 and 1998, the Company has five defined contribution plans, four of which it acquired through the Union acquisition, which provide retirement benefits to the majority of all full time employees. The Company matches a portion of employee contributions to the plans. Company contributions to these plans, charged to expense, were $276$1,654, $1,570 and $98$276 for the years ended December 31, 1999, 1998 and 1997, respectively. 17. ENTERPRISE WIDE DISCLOSURE The Company operates in one business segment. As a strategic receivables management company, the primary services of the Company consist of collection services, portfolio purchasing services and 1996, respectively. Effective January 1,outsourcing services. In addition, the Company derives substantially all of its revenues from domestic customers. The following table presents the Company's revenue by type of service for the year ended December 31: 1999 1998 three of these defined contribution plans were combined1997 ---- ---- ---- Collection services $ 362,964 $ 350,080 $ 180,871 Portfolio purchasing services 80,391 82,399 67,809 Outsourcing services 61,070 46,921 23,003 --------- --------- --------- Total $ 504,425 $ 479,400 $ 271,683 ========= ========= ========= 18. PURCHASED LOANS AND ACCOUNTS RECEIVABLE PORTFOLIOS FINANCING In October 1998, a special-purpose finance company, OSI Funding Corp., formed by the Company, entered into a new defined contribution plan sponsoredrevolving warehouse financing arrangement (the "Warehouse Facility") for up to $100,000 of funding capacity for the purchase of loans and accounts receivable portfolios over its five year term. In connection with the Recapitalization, OSI Funding Corp. converted to a limited liability company and is now OSI Funding LLC ("FINCO"), with OSI owning approximately 78% of the financial interest but having only approximately 29% of the voting rights. In connection with the establishment of the Warehouse Facility, FINCO entered into a servicing agreement with a subsidiary of the Company to provide certain administrative and collection services on a contingent fee basis (i.e., fee is based on a percent of amount collected) at prevailing market rates based on the nature and age of outstanding balances to be collected. Servicing revenue from FINCO is recognized by the Company as collections are received. All borrowings by FINCO under the Warehouse Facility are without recourse to the Company. The Company also anticipates to combinefollowing summarizes the other defined contribution plans into the new defined contribution plan during 1998. 14. SUBSEQUENT EVENTS On January 23, 1998,transactions between the Company and FINCO the the year ended December 31: 1999 1998 ---- ---- Sales of purchased loans and accounts receivables portfolios by the Company to FINCO $56,664 $9,134 Servicing fees paid by FINCO to the Company $13,481 $792 Sales of purchased loans and accounts receivable portfolios by the Company to FINCO were in the same amount and occurred shortly after such portfolios were acquired approximately 77%by the Company from the various unrelated sellers. In conjunction with sales of Receivables to FINCO and the outstanding shares ofservicing agreement, the Company recorded servicing assets which are being amortized over the servicing agreement. The Union Corporation's ("Union") common stock for $31.50 per share. The Company agreed to acquire any of the remaining outstanding shares of Union pursuant to a second-step merger in which holderscarrying value of such shares will receive $31.50 per share. The Company expects to completeservicing assets is $1,300 at December 31, 1999 and was not considered material at December 31, 1998. At December 31, 1999 and 1998, FINCO had purchased loans and accounts receivable portfolios of $42,967 and $8,361, respectively. At December 31, 1999 and 1998, FINCO had outstanding borrowings of $32,051 and $6,482, respectively, under the merger by April 1998. The aggregate purchase price ofWarehouse Facility. 19. NONRECURRING EXPENSES After the common stock will be approximately $192,000. Also in January 1998,Company's formation and seven acquisitions, the Company finalized an amended $470,422 credit agreement ("Agreement") withadopted a groupstrategy to align the Company along business services and establish call centers of banks to fundexcellence. As a result, the Union acquisition. The Agreement consistsCompany incurred $5,063 of $412,422 of Term Loans A, Bnonrecurring conversion, realignment and C due through October 2004 and a $58,000 Revolving Credit Facility due October 2001. Interest rates on borrowings under the Agreement are based on the Eurodollar rate or other alternatives plus a margin of 3.0% or lower. The Agreement amended the Amended Facility. Union reported revenues of $121,709 and net income of $8,096 for their fiscal year ended June 30, 1997. Union also reported total assets of $126,019 and stockholders' equity of $71,612 at June 30, 1997. INDEPENDENT AUDITORS' REPORT Partners of Account Portfolios, L.P.: We have audited the accompanying consolidated balance sheets of Account Portfolios, L.P (a Georgia Limited Partnership, the "Partnership") and its subsidiaries as of September 20, 1995 and December 31, 1994 and the related consolidated statements of operations, partners' capital, and cash flows for the period from January 1, 1995 to September 20, 1995 andrelocation expenses for the year ended December 31, 1994.1999. These financial statements areexpenses include costs resulting from the responsibilitytemporary duplication of the Partnership's management. Our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits in accordance with generally accepted auditing standards. Those standards require that we planoperations, closure of certain call centers, hiring and perform the audit to obtain reasonable assurance about whether the financial statements are freetraining of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements. An audit also includes assessing the accounting principles used and significant estimates made by management, as well as evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion. In our opinion, such consolidated financial statements present fairly, in all material respects, the financial positionnew employees, costs of the Partnership and its subsidiaries as of September 20, 1995 and December 31, 1994 and the results of their operations and their cash flows for the period from January 1, 1995 to September 20, 1995 and for the year ended December 31, 1994 in conformity with generally accepted accounting principles. /s/Deloitte & Touche LLP - ------------------------------ Deloitte & Touche LLP Atlanta, Georgia August 9, 1996 (November 26, 1996 as to Note 7) ACCOUNT PORTFOLIOS, L.P. (A GEORGIA LIMITED PARTNERSHIP) AND SUBSIDIARIES CONSOLIDATED BALANCE SHEETS (IN THOUSANDS OF DOLLARS) SEPTEMBER 20, DECEMBER 31, ASSETS 1995 1994 CURRENT ASSETS: Cash and cash equivalents $ 557 $ 13,998 Loans and accounts receivable purchased 3,788 1,672 Accounts receivable - trade 3 93 Investment in partnership 1,833 Other current assets 174 80 -------- -------- Total current assets 4,522 17,676 LOANS AND ACCOUNTS RECEIVABLE PURCHASED 5,667 4,589 PROPERTY AND EQUIPMENT - Net 1,083 676 -------- -------- Total assets $ 11,272 $ 22,941 ======== ======== LIABILITIES AND PARTNERS' CAPITAL CURRENT LIABILITIES: Accounts payable - trade $ 164 $ 331 Accrued consulting fees 145 289 Accrued salaries and wages 304 51 Accrued vacation 57 31 Other current liabilities 43 77 -------- -------- Total current liabilities 713 779 PARTNERS' CAPITAL 10,559 22,162 -------- -------- Total liabilities and partners' capital $ 11,272 $ 22,941 ======== ======== See notes to consolidated financial statements. ACCOUNT PORTFOLIOS, L.P. (A GEORGIA LIMITED PARTNERSHIP) AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF OPERATIONS (IN THOUSANDS OF DOLLARS) PERIOD FROM JANUARY 1, 1995 YEAR ENDED TO SEPTEMBER 20, DECEMBER 31, 1995 1994 REVENUES $ 21,293 $ 39,292 EXPENSES: Amortization of loans and accounts receivable 2,308 2,667 Service feesconverting collection operating systems, and other operatingone-time and administrative expenses 8,595 6,131 Professional fees 911 2,638 -------- -------- OPERATING INCOME 9,479 27,856 OTHER INCOME (EXPENSE): Interest expense (955) (2,941) Interest income 460 342 Other expense (166) -------- -------- NET INCOME $ 8,984 $ 25,091 ======== ======== See notes to consolidated financial statements. ACCOUNT PORTFOLIOS, L.P. (A GEORGIA LIMITED PARTNERSHIP) AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF PARTNERS' CAPITAL (IN THOUSANDS OF DOLLARS) GENERAL LIMITED PARTNER PARTNERS TOTAL BALANCE - January 1, 1994 $ 46 $ 4,536 $ 4,582 Distributions to partners (75) (7,436) (7,511) Net income 251 24,840 25,091 ------ -------- -------- BALANCE - December 31, 1994 222 21,940 22,162 Contributions by partners 1 134 135 Distributions to partners (207) (20,515) (20,722) Net income 90 8,894 8,984 ------ -------- -------- BALANCE - September 20, 1995 $ 106 $ 10,453 $ 10,559 ====== ======== ======== See notes to consolidated financial statements. ACCOUNT PORTFOLIOS, L.P. (A GEORGIA LIMITED PARTNERSHIP) AND SUBSIDIARIES CONSOLIDATED STATEMENTS OF CASH FLOWS (IN THOUSANDS OF DOLLARS) PERIOD FROM JANUARY 1, 1995 YEAR ENDED TO SEPTEMBER 20, DECEMBER 31, 1995 1994 OPERATING ACTIVITIES: Net income $ 8,984 $ 25,091 Adjustments to reconcile net income to net cash provided by operating activities: Depreciation expense 167 102 Amortization of loans and accounts receivable 2,308 2,667 Loss on withdrawal from long-term investment 166 Change in assets and liabilities: Accounts receivable - trade 90 (93) Loans and accounts receivable purchased (5,502) (6,800) Other current assets (94) (19) Accounts payable, accrued expenses, and other current liabilities (66) (40) -------- -------- Net cash provided by operating activities 5,887 21,074 INVESTING ACTIVITIES: Acquisition of fixed assets (574) (463) Proceeds from sale of long-term investment 1,833 -------- Net cash provided by (used in) investing 1,259 (463) activities FINANCING ACTIVITIES: Payments on debt (3,544) Contributions from partners 135 Distributions to partners (20,722) (7,511) -------- -------- Net cash used in financing activities (20,587) (11,055) -------- -------- NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS (13,441) 9,556 CASH AND CASH EQUIVALENTS: Beginning of period 13,998 4,442 -------- -------- End of period $ 557 $ 13,998 ======== ======== SUPPLEMENTAL DISCLOSURE OF CASH FLOW INFORMATION: Cash paid during period for interest $ 967 $ 2,920 ======== ======== See notes to consolidated financial statements. ACCOUNT PORTFOLIOS, L.P. (A GEORGIA LIMITED PARTNERSHIP) NOTES TO CONSOLIDATED FINANCIAL STATEMENTS AS OF SEPTEMBER 20, 1995 AND DECEMBER 31, 1994 AND FOR THE PERIOD FROM JANUARY 1, 1995 TO SEPTEMBER 20, 1995 AND YEAR ENDED DECEMBER 31, 1994 1. ORGANIZATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES ORGANIZATION - Account Portfolios, L.P. (a Georgia Limited Partnership, the "Partnership") is a limited partnership organized for the purpose of purchasing portfolios of nonperforming loans and accounts receivable ("Receivables"). The Receivables are purchased by the Partnership without recourse to the seller. The Partnership Agreement ("Agreement") provides that the Partnership shall continue in existence until December 31, 2050 unless sooner terminated, liquidated, or dissolved by law or by terms within the Agreement. The shareholders of the General Partner are also trustees of the Limited Partners. Use of Estimates - The preparation of financial statements in conformity with generally accepted accounting principles requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities at the date of the financial statements and the reported amounts of revenues and expenses during the reporting period. Actual results could differ from those estimates. Consolidation Policy - During 1995 and 1994, the Partnership invested in various subsidiaries which purchased portfolios of nonperforming Receivables. The consolidated financial statements include the Partnership and all of its subsidiaries. All significant intercompany accounts and transactions have been eliminated. Revenue Recognition - Collection on Receivables are recorded as revenue when received. Revenue from loan servicing is recorded as such services are provided. Fees, paid on the closing of each portfolio of purchased Receivables, are capitalized and included in the amortization of the portfolio. Effective January 1, 1994, the Partnership began amortizing on an individual portfolio basis the cost of the Receivables based on the ratio of current collections for a portfolio to current and anticipated future collections for that portfolio. If not amortized earlier, a Receivable portfolio's loan cost becomes fully amortized by the end of three years from date of purchase. Prior to 1994, the Partnership amortized purchased loan costs under the cost recovery method. The change in method was a result of the Partnership's improved historical collection experience for similar types of loan portfolios and its ability to estimate expected cash flow. This change was accounted for prospectively as a change in estimate and the effect was to reduce amortization expense and increase net income by $962,000 in 1994. Allocation of Net Earnings (Loss) - Income, losses, and the net cash from operations of the Partnership are allocated 1% to the General Partner and 99% to the Limited Partners. Net cash from operations is defined as cash flow from operations less amounts used to pay or establish reserves for all Partnership expenses, debt payments, capital improvements, replacements, and contingencies as determined by the General Partner. In the event of the sale of Partnership property, profits or losses are allocated to the Partners as follows: o First, to the Partners so as to take account of any variation between the adjusted basis of the property and its initial gross asset value. o Second, to any Partner who has a negative capital account at the time of disposition. o Third, to all Partners in accordance with their interests in the income and losses of the Partnership as set forth in the Agreement. Cash and Cash Equivalents - Cash and cash equivalents consist of cash, money market investments, and overnight deposits. The Partnership considers all other highly liquid temporary cash investments with low interest rate risk to be cash equivalents. Cash equivalents are valued at cost, which approximates market. Fixed Assets - Fixed assets are recorded at cost. Depreciation is computed on the straight-line method based on the estimated useful lives of the related assets. Income Taxes - No provision for income taxes is made in the financial statements of the Partnership. Taxable income or loss of the Partnership is reported in the income tax returns of its partners. 2. PROPERTY AND EQUIPMENT Property and equipment, which is recorded at cost, consists of the following at September 20, 1995 and December 31, 1994 (in thousands): 1995 1994 Furniture and fixtures $ 201 $ 111 Data processing equipment 688 377 Telephone equipment 496 347 Leasehold improvements 30 13 Computer software 7 ------ 1,422 848 Less accumulated depreciation (339) (172) ------ ------ Fixed assets, net $1,083 $ 676 ====== ====== 3. INVESTMENT IN PARTNERSHIP At December 31, 1994, the investment in partnership consisted of the Partnership's limited partner investment in a private investment limited partnership whose emphasis is on capital appreciation through investments. A $2.0 million capital contribution was made on December 30, 1993 and was recorded at cost. The Partnership withdrew its investment during the year ended December 31, 1994 and received 80% of the total anticipated distribution in January 1995. The remaining 20% was distributed to the Partnership in 1995 upon completion of the audit of the private investment limited partnership. Estimated losses of $166,473 on this investment were included in 1994 other expense. 4. NOTE PAYABLE The Partnership entered into a two-year Master Loan Agreement with Cargill Financial Services Corporation ("Cargill") on May 14, 1992 ("the Loan Agreement") which allowed it to borrow up to $50.0 million for the purchase of portfolios of nonperforming loans and accounts receivable approved by both parties. Under the terms of the Loan Agreement, interest accrues at a rate of prime plus 7% and all borrowings are payable in 24 months. There were no principal amounts outstanding under the Loan Agreement as of September 20, 1995 and December 31, 1994. Borrowings were collateralized by current and future loans purchased under the Loan Agreement. Under the terms of the Loan Agreement, after payment of principal, noncontingent interest, and return of the Partnership's investment, the Partnership is required to pay an additional 20% of all future collections less service fees (as defined) as contingent interest to the lender. The Partnership paid contingent interest of $955,290 and $2,940,593 under the Loan Agreement for the period from January 1, 1995 to September 20, 1995 and for the year ended December 31, 1994, respectively, which was charged to interest expense. The Partnership was obligated to pay a fee to an investment bank on all amounts borrowed from Cargill up to total borrowings of $50.0 million. There are no outstanding borrowings from Cargill as of September 20, 1995 and December 31, 1994 and all related consulting fees have been paid. The Partnership recorded consulting fees relating to the Cargill borrowing of $198,730 for the year ended December 31, 1994. No consulting fees were paid during the period from January 1, 1995 to September 20, 1995. 5. RELATED PARTY TRANSACTIONS On October 1, 1992, the Partnership entered into a management and investment services agreement with a related party. The agreement provides for the payment by the Partnership of monthly management fees of $75,000 through March 1993 and monthly fees of $50,000 thereafter. The Partnership recorded management fees to this entity of $450,000 and $600,000 for the period from January 1, 1995 to September 20, 1995 and the year ended December 31, 1994, respectively. 6. EMPLOYEE BENEFIT PLAN The Partnership adopted a 401(k) profit sharing plan and trust (the "Plan") on March 1, 1994 which covers all full-time employees who have completed three months of service. Employees may contribute up to 15% of their annual compensation and employer contributions are discretionary. The Partnership did not make any contributions to the Plan during the period from January 1, 1995 to September 20, 1995 and for the year ended December 31, 1994, respectively. Effective December 22, 1995, the Partnership terminated the Plan. Participants in the Plan were given the option to roll over their account balance into another qualified plan or to receive a lump-sum distribution to the Plan. 7. COMMITMENTS AND CONTINGENCIES From time to time, the Partnership enters into servicing agreements with companies which service loans for others. The servicers handle the collection efforts on certain nonperforming loans and accounts receivable on the Partnership's behalf. Payments to the servicers vary depending on the servicing contract. Current contracts expire in 1995 but are automatically renewable at the option of the Partnership. The Partnership has a consulting agreement with an individual which provides for the payment of fees for services performed in connection with the acquisition of loan portfolios. Such fees are based on the portfolio purchase price and future collections. The Partnership recorded consulting expenses of $556,000 and $2,279,000 during the period from January 1, 1995 to September 20, 1995 and for the year ended December 31, 1994, respectively. The Partnership has a three-year employment agreement with an employee which provides for the payment of additional compensation based on future collections of loan portfolios identified by the employee. No additional compensation was paid to this individual during the period from January 1, 1995 to September 20, 1995 and for the year ended December 31, 1994, respectively. During August 1994, a subsidiary of the Partnership entered into a two-year Portfolio Flow Purchase Agreement whereby the subsidiary has a monthly commitment to purchase nonperforming loans meeting certain criteria for an agreed upon price up to a total purchase price of $1,000,000 per month . The purchases under the Portfolio Flow Purchase Agreement were $2,515,480 and $1,156,485 for the period from January 1, 1995 to September 20, 1995 and for the year ended December 31, 1994, respectively. The subsidiary also entered into certain Participation Agreements whereby from time to time it may sell (at its sole discretion) undivided interests in the loan portfolios purchased under the Portfolio Flow Purchase Agreement. The subsidiary records the loan portfolios purchased net of the participation interests sold. The Partnership is obligated under operating lease agreements with terms in excess of one year as follows (in thousands): 1995 $ 108 1996 422 1997 316 1998 251 1999 and thereafter 349 ------- $ 1,446 ======= Rent expense under operating leases was $200,680 and $118,806 for the period from January 1, 1995 to September 20, 1995 and for the year ended December 31, 1994, respectively. The Partnership is a party to certain legal matters arising in the ordinary course of business. In the opinion of management, none of these matters are expected to have a material effect on the financial position or results of operations of the Partnership. 8. SUBSEQUENT EVENTS Pursuant to a Purchase Agreement dated September 21, 1995 (the "Purchase Agreement"), OSI Holdings Corp. (the "Company"), a Delaware corporation, acquired the Class A limited partnership interests in Account Portfolios, L.P. for 933,333 shares of the Company common stock and 266,667 shares of the Company 8% Non-Voting Cumulative Redeemable Exchangeable Preferred Stock. The Company contributed the Class A partnership interests, valued at $15.0 million, to Account Portfolios, Inc. ("AP, Inc."), a subsidiary of the Company. AP, Inc. acquired the Class B limited partnership interests in the Partnership for cash of approximately $28.8 million and notes of $35.0 million. Account Portfolios, G.P., Inc. ("APGP, Inc."), another subsidiary of the Company, acquired the general partnership interests of the Partnership and its subsidiaries for cash of approximately $1.2 million. The total value of this transaction was $80.0 million.redundant costs. INDEPENDENT AUDITORS'AUDITORS REPORT To the Stockholders of Outsourcing Solutions Inc.: We have audited the consolidated financial statements of Outsourcing Solutions Inc. and itsit subsidiaries as of December 31, 19971999 and 1996,1998, and for each of the twothree years in the period ended December 31, 1997 and for the period from September 21, 1995 (date of inception) to December 31, 1995,1999, and have issued our report thereon dated February 13, 1998;March 28, 2000; such consolidated financial statements and report is included elsewhere in this Form 10-K. Our audits also included the consolidated financial statement schedule of Outsourcing Solutions Inc. and its subsidiaries, listed in the accompanying index at Item 14(a)2. This consolidated financial statement schedule is the responsibility of the Company's management. Our responsibility is to express an opinion based on our audits. In our opinion, such consolidated financial statement schedule, when considered in relation to the basic consolidated financial statements taken as a whole, presents fairly in all material respects the information set forth therein. /s/ Deloitte & Touche LLP - ----------------------------------------------------- Deloitte & Touche LLP St. Louis, Missouri February 13, 1998March 28, 2000 Schedule II Outsourcing Solutions Inc. and Subsidiaries Schedule II Valuation and Qualifying Accounts and Reserves For the year ended December 31, 19971999, 1998 and 1996 and the period ended December 31, 19951997 (in thousands)
Column A Column B Column C Column D Column E -------- --------- ---------------------------- -------- -------- Additions (B) ---------------------------- Balance Charged to Deductions Balance @ beg. of Charged to Other (Please @ end of Description Period Expense Accounts (A) explain) Period ----------- --------- ---------- ------------ ---------- -------- Allowance for doubtful accounts: 1997 641 367 - 470 538 ==== ==== ==== ==== ==== 1996 - 117 671 147 641 ==== ==== ==== ==== ==== 1995 - - - - - ==== ==== ==== ==== ==== (A) PaycoColumn A Column B Column C Column D Column E - -------------------- --------- ----------------------- ---------- ---------- Additions (B) Balance ----------------------- @ beg. Charged Charged to Deductions Balance @ of to Other (Please end of Description Period Expenses Accounts (A) explain) Period - ------------------------------ -------- ------------ ---------- --------- Allowance for doubtful accounts: 1999 1,309 651 - 1,431 529 ====== ==== ==== ====== ====== 1998 538 108 798 135 1,309 ====== ==== ==== ====== ====== 1997 641 367 - 470 538 ====== ==== ==== ====== ====== (A) For 1998, Union balance at date of acquisition. (B) Accounts receivable write-offs and adjustments, net of recoveries.