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UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
____________________________

FORM 10-K

_____________________________
(Mark One)
xANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the fiscal year ended December 31, 20152017
or
¨TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
For the transition period from              to             .
Commission File Number 1-11921
 ____________________________________________________________
E*ETRADE Financial Corporation
(Exact Name of Registrant as Specified in its Charter)
____________________________

Delaware 94-2844166
(State or other jurisdiction
of incorporation or organization)
 
(I.R.S. Employer
Identification Number)
1271 Avenue of the Americas, 1411 Times Square, 32thnd Floor, New York, New York 1002010036
(Address of principal executive offices and Zip Code)
(646) 521-4300
(Registrant’s telephone number, including area code)
Securities Registered Pursuant to Section 12(b) of the act:
Title of Each Class Name of Each Exchange on Which Registered
Common Stock, par value $0.01 per share 
The NASDAQ Stock Market LLC
NASDAQ Global Select Market
Securities Registered Pursuant to Section 12(g) of the Act: None
 _______________________________________________________________
Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.   Yes x  No ¨
Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.  Yes ¨  No x
Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports) and (2) has been subject to such filing requirements for the past 90 days.days.   Yes x  No ¨
Indicate by check mark whether the registrant has submitted electronically and posted on its corporate Website, if any, every Interactive Data File required to be submitted and posted pursuant to Rule 405 of Regulation S-T during the preceding 12 months (or for such shorter period that the registrant was required to submit and post such files).  Yes x  No ¨
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendments to this Form 10-K.x
Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, or a smaller reporting company or an emerging growth company. See definitions of "large accelerated filer," "accelerated filer"filer," "smaller reporting company" and "smaller reporting"emerging growth company" in Rule 12b-2 of the Exchange Act.
Large accelerated filerx
Accelerated filer ¨
Non-accelerated filer ¨ (Do(Do not check if a smaller reporting company)
Smaller reporting company ¨
Emerging growth company   ¨
If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ¨
Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).   Yes ¨  No x
At June 30, 2015,2017, the aggregate market value of voting stock held by non-affiliates of the registrant was approximately $6.1$8.0 billion (based upon the closing price per share of the registrant's common stock as reported by the NASDAQ Global Select Market on that date). Shares of common stock held by each officer, director and holder of 5% or more of the outstanding common stock have been excluded in that such persons may be deemed to be affiliates. This determination of affiliates' status is not necessarily a conclusive determination for other purposes.
Indicate the number of shares outstanding of each of the issuer’s classes of common stock, as of the latest practicable date:
As of February 19, 2016,16, 2018, there were 282,708,675266,334,340 shares of common stock outstanding.
Documents Incorporated by Reference: Certain portions of the definitive Proxy Statement related to the Company’s 20162018 Annual Meeting of Stockholders, to be filed hereafter (incorporated into Part III hereof).


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E*TRADE FINANCIAL CORPORATION
FORM 10-K ANNUAL REPORT
For the Year Ended December 31, 20152017
TABLE OF CONTENTS
PART I  
Item 1.
 
 
 
 
 
 
 
Item 1A.
Item 1B.
Item 2.
Item 3.
Item 4.
PART II  
Item 5.
Item 6.
Item 7.
 
 
 
 
 
 
 
 
Item 7A.
Item 8.
 
 
 
 
 
 
 
 
 
 
 


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Item 9.
Item 9A.
Item 9B.
PART III
Item 10.
Item 11.
Item 12.
Item 13.
Item 14.
PART IV
Item 15.
Item 16.
 

Unless otherwise indicated, references to "the Company," "we," "us," "our""our," "E*TRADE" and "E*TRADE"TRADE Financial" mean E*TRADE Financial Corporation and its subsidiaries, and references to the parent company mean E*TRADE Financial Corporation but not its subsidiaries.
E*TRADE, E*TRADE Financial, E*TRADE Bank, Equity Edge and the Converging Arrows logo, OptionsHouse and Equity Edge Online are registered trademarks of E*TRADE Financial Corporation in the United States and in other countries. All other trademarks are the property of their respective owners.


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PART I
FORWARD-LOOKING STATEMENTS
This report contains forward-looking statements, within the meaning of the Private Securities Litigation Reform Act of 1995, that involve risks and uncertainties. These statements discuss, among other things, our future plans, objectives, outlook, strategies, expectations and intentions relating to our business and future financial and operating results and the assumptions that underlie these matters and include statements regarding our capital plan initiatives and expected balance sheet size, the payment of dividends from our subsidiaries to our parent company, the management of our legacy loan portfolio, our ability to utilize deferred tax assets, the expected implementation and applicability of government regulation and our ability to comply with these regulations, continued repurchases of our common stock, payment of dividends on our preferred stock, our ability to meet upcoming debt obligations, the integration and related restructuring costs of past and any future acquisitions, the expected outcome of existing or new litigation, our ability to execute our business plans and manage risk, the potential decline of fees and service charges, the future sources of revenue, expense and liquidity and any other statement that is not historical in nature. These statements may be identified by the use of words such as "assume," "expect," "believe," "may," "will," "should," "anticipate," "intend," "plan," "estimate," "continue" and similar expressions. We caution that actual results could differ materially from those discussed in these forward-looking statements. Important factors that could contribute to our actual results differing materially from any forward-looking statements include, but are not limited to, changes in business, economic or political condition, performance, volume and volatility in the equity and capital markets, changes in interest rates or interest rate volatility, customer demand for financial products and services, our ability to continue to compete effectively and respond to aggressive price competition within our industry, cyber security threats, potential system disruptions and other security breaches or incidents, our ability to participate in consolidation opportunities in our industry, to complete consolidation transactions and to realize synergies or implement integration plans, our ability to service our corporate debt and, if necessary, to raise additional capital, changes in government regulation or actions by our regulators, including those that may result from the implementation and enforcement of regulatory reform legislation, our ability to move capital to our parent company from our subsidiaries, adverse developments in litigation, our ability to manage our balance sheet growth, the timing, duration and costs associated with our stock repurchase program and other factors discussed under Part II. Item 7. Management’s DiscussionMD&A and Analysis of Financial Condition and Results of Operations; Part I. Item 1A. Risk Factors of this Form 10-K; and elsewhere in this report and in other reports we file with the Securities and Exchange Commission ("SEC")(SEC). By their nature forward-looking statements are not guarantees of future performance or results and are subject to risks, uncertainties and assumptions that are difficult to predict or quantify. Actual future results may vary materially from expectations expressed or implied in this report or any of our prior communications. The forward-looking statements contained in this report reflect our expectations only as of the date of this report. YouInvestors should not place undue reliance on forward-looking statements, as we do not undertake to update or revise forward-looking statements to reflect the impact of circumstances or events that arise after the date the forward-looking statements were made, except as required by law.


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ITEM 1.    BUSINESS
ITEM 1.
BUSINESSOVERVIEW
OVERVIEW
We are a financial services company that provides online brokerage and related products and services primarily to individual retail investors. Founded on the principle of innovation, we aim to enhance the financial independence of traders and investors under the brand "E*TRADE Financial." Our competitive strategy is to attractthrough a powerful digital experience that includes tools and retain customers by emphasizing a hybrid model for investing, trading and saving for retirement that leads with best-in-class digital channels, backededucational material, supported by professional supportguidance, to help individual investors and guidance.traders meet their near- and long-term investing goals. We also provide investor-focused banking products, primarily sweepthese services to customers through our digital platforms and network of industry-licensed customer service representatives and financial consultants, over the phone, by email and online via two national financial centers and in-person at 30 regional financial centers across the United States. We operate federally chartered savings banks with the primary purpose of maximizing the value of deposits to retail investors.generated through our brokerage business.
Our corporate offices are located at 1271 Avenue of the Americas, 1411 Times Square, 32thnd Floor, New York, New York 10020.10036. We were incorporated in California in 1982 and reincorporated in Delaware in July 1996. We had approximately 3,4003,600 employees at December 31, 2015.2017. We operate directly and through numerousseveral subsidiaries, many of which are overseen by governmental and self-regulatory organizations.organizations (SROs). Substantially all of our revenues for the years ended December 31, 2017, 2016 and 2015 were derived from our operations in the United States. Our most significantimportant subsidiaries are described below:
E*TRADE Securities LLC ("E*(E*TRADE Securities")Securities) is a registered broker-dealer that clears and is the primary provider of brokerage products and services to our customers;
E*TRADE Clearing LLC ("E*TRADE Clearing") is the clearing firm for our brokerage subsidiaries and its main purpose is to clear and settlesettles customer securities transactions for customers of E*TRADE Securities;transactions.
E*TRADE Bank is a federally chartered savings bank utilized by E*TRADE's broker-dealers to maximize the value of customer deposits. Itthat provides our customers with Federal Deposit Insurance Corporation ("FDIC")(FDIC) insurance on a certain amountqualifying amounts of customer deposits and provides other banking products toand cash management capabilities.
E*TRADE Savings Bank, a subsidiary of E*TRADE Bank, is a federally chartered savings bank that provides FDIC insurance on qualifying amounts of customer deposits.
E*TRADE Futures LLC (E*TRADE Futures) is a registered non-clearing Futures Commission Merchant (FCM) that provides clearing and settlement services for customer futures transactions.
E*TRADE Capital Management, LLC (E*TRADE Capital Management) is a registered investment adviser that provides investment advisory services for our customers; andcustomers.
E*TRADE Financial Corporate Services is a provider of software and services for managing equity compensation plans to our corporate clients.
A complete list of our subsidiaries at December 31, 2015 can be found in Exhibit 21.1.
Our hybrid service delivery model is delivered through the following digital platforms:
E*TRADE.com is our award-winning site that provides customers with tools, guidance, actionable ideas, research and education to take control of their finances;
E*TRADE Mobile offers powerful trading applications for all popular smartphones and tablets, coupled with groundbreaking experiences like the Apple Watch® app - delivering the functionality investors and traders need while on the go; and2017 10-K | Page 2

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E*TRADE ProDelivering a powerful digital offering to our customers is a core pillar of our advanced trading platform for activebusiness strategy and elite traders, with sophisticated tools and customizable layouts.we believe our focus on being a digital leader in the financial services industry is a competitive advantage. Our hybrid delivery model is available through the following award-winning digital platforms:
These digital platforms are complemented by our offline channels, which include our network of customer service representatives and financial consultants and our 24/7 customer service available via phone, email and online at our two national branches and in person through our 30 regional branches. Information on our website is not a part of this report.
Web
Our leading-edge sites for customers and our primary channel to interact with prospects
• Access to a broad range of trading solutions
• Actionable ideas and information
• Research and education for decision making
Mobile
Powerful trading applications for smartphones, tablets and watches
• Award-winning mobile apps
• Platforms to manage accounts on the move
• Stock and portfolio alerts
Active Trading Platforms
Powerful software and web-based trading solutions
• Sophisticated trading tools
• Idea generation and analysis
• Advanced portfolio and market tracking
STRATEGY
Our business strategy is centered on two corekey objectives: accelerating the growth of our core brokerage business to drive organic growth and improve market share, and generating robust earnings growth and healthy returns on capital to deliver long-term value for our stockholders.shareholders.
Accelerate Growth of Core Brokerage Business
Enhance digital and offlineoverall customer experience
We are focused on delivering innovativecutting-edge trading solutions for trading, margin lending and cash management, while expandingimproving our customer share of walletmarket position in retirement, investing and savings.products. Through these offerings, we aim to continue acquiring new customersgrowing our customer base while deepening engagement with both new andour existing customers.
Capitalize on value of corporate services businesschannel
Our corporate services businesschannel is a strategically important driver of brokerage account and asset growth for us.growth. We leverage our industry-leading position in corporate stock plan administration to improve client acquisition and bolstering awareness among U.S.engage with plan participants to bolster awareness of our full suite of offerings.
Generate Robust Earnings Growth and Healthy Returns on Capital
Maximize value of customer deposits while improvingUtilize balance sheet efficiencyto enhance returns
OurWe utilize our bank structure to effectively monetize brokerage business generates a significant amount ofrelationships by investing stable, low-cost deposits which we monetize through E*TRADE Bank by investing primarily in low-risk, agency mortgage-backed securities. We alsoMeanwhile, we continue to manage down the size and risksrisk associated with our legacy loan portfolio, while mitigating credit losses where possible.portfolio.
Create capital efficiency
Our capital plan was laid out in 2012 with a key goal of distributing capital from

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Put capital to the parent company, to reduce corporate debt, which we completed in March 2015. work for shareholders
As we continue to deliver on our capital plan initiatives, we are focused on generating and effectively deploying excess capital, generatedincluding through earnings and lower capital requirements at E*TRADE Bank.
TECHNOLOGY
Delivering a compelling digital experience to our customers is a core pillarshare repurchase program, for the benefit of our business strategy. We believe our focus on being a digital leader in the financial services industry is a competitive advantage. Following significant investments to strengthen our foundations in 2013 and 2014, we made a number of meaningful enhancements to our digital storefront and core platforms in 2015 that provide our customers an engaging, more intuitive experience. Significant updates in 2015 include:shareholders.

new features for our website including a new welcome page on our website for prospective customers, an updated account overview page, a new retirement center and a new tax center;
new features for our leading mobile applications including conditional orders, multi-leg options orders, mutual fund trading, and several new technologies available via Apple® products including our Apple Watch®app; and
upgrades to E*TRADE Pro, including a new options analyzer tool, new margin analyzer tool, and a new user orientation module with customized predefined layouts.


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PRODUCTS AND SERVICES
We assess the performanceoffer a broad range of our business based on our two core segments: trading and investing and balance sheet management. Trading and investing focuses on: 1) Trading, Margin and Cash Management; 2) Retirement, Investing and Saving; and 3) Corporate Services. The factors used to judge our performance include profitability, customer activity and financial metrics, along with the competitiveness of our overall value proposition to the customer and our customers' engagement with E*TRADE. We assess the performance of our balance sheet management segment using metrics such as regulatory capital ratios, loan delinquencies, allowance for loan losses, enterprise net interest spread and average enterprise interest-earning assets. Costs associated with certain functions that are centrally-managed are separately reported in a corporate/other category.
Trading and Investing
Our trading and investing segment offers a comprehensive suite of financial products and services to individual retail investors. The most significantour customers. Our core brokerage business is organized into three product areas: Trading, Investing and Corporate Services. Additionally, we offer banking and cash management capabilities, including FDIC-insured deposit accounts, which are fully integrated into customer brokerage accounts. Among other features, customers have access to debit cards with ATM fee refunds, online and mobile bill pay, mobile check deposits, Apple Pay and E*TRADE Line of these products and services are described below:Credit.
Trading Margin and Cash Management
Trading, Margin and Cash ManagementThe Company delivers automated trade order placement and execution empowering traders throughout the entire life cycle of a trade. We offerservices, offering our customers a full range of investment vehicles, including U.S.US equities, exchange-traded funds (ETFs), options, bonds, futures, American depositary receipts ("ADRs"), bonds, futures, options, exchange-traded funds ("ETFs"), including over 115 commission-free ETFs from leading independent providers,(ADRs) and over 7,500 non-proprietary mutual funds. Our tools cater to novice to professional-grade investors, delivering fundamental and technical research resources.
Our trading tools and vehicles are supported by guidance when customers need it, including fixed income and derivative specialists available on-call to guide customers, independent research and analytics, live and on-demand education resources, strategies and trading ideas and comprehensive screeners for all major asset classes.
Cash management includes FDIC insured deposit accounts, including checking, savings and money market accounts. These are fully integrated into customer brokerage accounts, delivering real-time transfers between E*TRADE accounts, free debit cards and unlimited ATM fee refunds, free online and mobile bill pay, mobile check deposits, and Apple Pay.
Margin accounts are also available to qualifiedqualifying customers, enabling them to borrow against their securities. We provide these customers with robust margin tools including a margin calculator, requirement lookup and margin analyzer tools to help customers strategize, plan and execute margin trades more efficientlythrough robust margin solutions, including calculators and effectively.requirement lookup and analysis tools. The Company also offers a fully paid lending program, which allows our customers to be compensated for lending certain securities in their account.
Retirement, InvestingThe Company markets trading products and Savingservices to self-directed investors and active traders. Products and services are delivered through web, desktop and mobile digital channels. Trading and investing tools are supported by guidance, including fixed income, options and futures specialists available on-call for customers. Other tools and resources include independent research and analytics, live and on-demand education, and strategies, trading ideas and screeners for major asset classes.
Retirement, Investing
The Company endeavors to help investors build wealth and Saving is dedicated to expanding our customer shareaddress their long-term investing needs. Products and services include individual retirement accounts (IRAs), including Roth IRAs, and a suite of wallet by helping investors take control ofmanaged products and understand the steps to achieve their desired financial goals. We offer the following account types and services:
���Individual Retirement Accounts ("IRAs") with no annual fees and no minimums, along with specialists to guide customers through the rollover process;
Managed Investment Portfolio advisory services from an affiliated registered investment advisor, with an investment of $25,000 or more, which provides one-on-one professional portfolio management; and
Unified Managed Account advisory services from an affiliated registered investment advisor, with an investment of $250,000 or more, which provides customers the opportunity to work with a dedicated investment professional to obtain a comprehensive, integrated approach to asset allocation investments,models. These include our Core Portfolios, Blend Portfolios, Dedicated Portfolios, and portfolio rebalancing.
We also offerFixed Income Portfolios. Investors are provided a full breadth of digital tools across the Company's web and mobile channels to help investors take control:
OneStop Rollover, a simplified, online rollover program that enables investors to investaddress their 401(k) savings from a previous employer into a portfolio managed by the customer or an investment professional;

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Online Portfolio Advisor, helping customers identify asset allocationsinvesting needs. These include planning and providing a range of solutions including a one-time investment portfolio or a managed investment account;
Retirement Center, offering interactiveallocation tools, account selection assistanceeducation, and to-do lists;
Investing Insights, delivering idea generation, topical ideas and actionable strategies;
Bond Resource Center, offering tools to help customers research, evaluate and choose bonds;
TipRanks, helping customers make sense of sellside ratings and social chatter through success metrics and aggregated sentiment; and
life-stage planning resources, helping investors plan for all phases of the retirement process.editorial content.
Education andThe Company also offers guidance also playthrough a large role as we deliver a wide varietyteam of educational formats, including traditional in-person events and digital content on our platforms. We also offer guidance from ourlicensed financial consultants and Chartered Retirement Planning CounselorsSM at our 30 regional branchesfinancial centers across the country, orcountry. Guidance is also accessible through our two national branches viafinancial centers by phone, email and email toonline channels. Customers can receive complementarycomplimentary portfolio reviews and personalized investment recommendations.


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Corporate Services
The corporate services business is an important driver of brokerage account and asset growth, with more than 1.4 million individualCompany provides stock plan accounts across approximately 1,000 corporate clients that represent approximately 20% of S&P 500 companies. This business serves as an important introductory channel to E*TRADE, with our goal of converting the stock plan participants of our corporate clients into retail brokerage customers by providing best-in-class user experience and technology along with exceptional support and service. We offer the following software andadministration services for managing equity compensation plans for corporate customers through theboth public and private companies. Through our industry-leading platform, Equity Edge Online platform:
Online™, the Company offers management of employee stock option plans, employee stock purchase plans and restricted stock plans with fully-automated administration, as well as accounting,stock plan administration. Accounting, reporting and scenario modeling tools;
tools are also available. The integrated stock plan solutions includinginclude multi-currency settlement and delivery, disbursement in 33international countries and streamlined tax calculations and country code compatibility;
stock plan and investing education, restricted stock sales support, customcalculation. Additionally, corporate clients are offered 10b5-1 plan design and implementation and SEC filing assistance;assistance. The Company's digital platforms allow participants in corporate client stock plans to view and
manage their holdings. Additionally, participants have access to education tools, restricted stock sales support and dedicated stock plan service representativesrepresentatives. The Corporate Services channel is an important driver of brokerage account and asset growth, serving as an introductory channel to the Company, with live support in six languages in addition to phone-based translation in 140 languages.approximately 1.5 million individual stock plan accounts across nearly 1,000 corporate clients that represent approximately 20% of S&P 500 companies.
Equity Edge Online recordkeeping and reporting was rated #1 in Loyalty and Overall Satisfaction for the fourth year in a row by Group Five, an independent consulting and research firm, in its 2015 Stock Plan Administration Study Industry Report.
Balance Sheet Management
The balance sheet management segment serves as a means to maximize the value of our customer deposits, focusing on asset allocation and managing credit, liquidity and interest rate risks. The balance sheet management segment manages our legacy loan portfolio which has been in run-off since 2008, as well as agency mortgage-backed securities, and other investments. Funding sources consist primarily of deposits and customer payables which originate in the trading and investing segment.
For statistical information regarding products and services, see Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations ("MD&A"). Three years of segment financial performance and data can be found in the MD&A and in Note 20—Segment Information of Item 8. Financial Statements and Supplementary Data.


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SALES AND CUSTOMER SERVICE
We believe providing superior sales and customer service is fundamental to our business. We strive to maintain a high standard of customer service by staffing the customer support team with appropriately trained personnel who are equipped to handle customer inquiries in a prompt yetand thorough manner. All customer-facing employees are Series 7 registered. Our customer service representatives utilize our proprietary web-based platformtechnology solutions that enablesenable our team to reduce the number of touch-points required to answer customer inquiries. We also have specialized customer service programs that are tailored to the needs of each core customer group.
We provide sales and customer support through the following channelschannels:
Online
Our Online Service Center serves as a portal for customer requests, providing answers to frequently asked questions, a secure message portal, and live chat capabilities to engage directly with our customer service representatives. In addition, our Investor Education Center provides customers with access to a variety of live and on-demand educational content and courses.

Phone
We have a toll-free number that connects customers to the appropriate department where an investment advisor or customer service representative can assist with the customer's inquiry.
Financial Centers
We have 30 financial centers located across the US where retail investors can get face-to-face support and guidance. Financial consultants are available on-site to help customers assess their current asset allocation and develop plans to help them achieve their investment goals. Customers can also contact our financial consultants via phone or e-mail.


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Branches - we have 30 branches located across the U.S. where retail investors can get face-to-face support and guidance. Financial consultants are available on-site to help customers assess their current asset allocation and develop plans to help them achieve their investment goals. Customers can also contact our financial consultants via phone or e-mail if they cannot visit the branches.
Online - we have an Online Advisor tool available that provides asset allocation and a range of investment solutions that can be managed online or through a dedicated investment professional. We also have an Online Service Center where customers can request services on their accounts and obtain answers to frequently asked questions. The online service center also provides customers with the ability to send a secure message and/or engage in Live Chat with one of our customer service representatives. In addition, we offer our Investor Education Center, providing customers with access to a variety of live and on-demand educational content and courses.
Phone - we have a toll free number that connects customers to the appropriate department where a financial consultant or Series 7 licensed customer service representative can assist with the customer's inquiry.
COMPETITION
The online financial services marketindustry continues to evolve and remains highly competitive. Our trading and investing segmentcore brokerage business competes with full service, discount, and online brokerage firms, Registered Investment Advisers ("RIAs")(RIAs), discount brokerage firms, online brokerage firms, personal finance technology start-ups, Internetinternet banks, and traditional "brick & mortar" retail banks and thrifts. Some of these competitors provide online trading and banking services, investment advisor services, robo-advice capabilities, touchtone telephone and voice response banking services, electronic bill payment services and a host of other financial products. Our balance sheet management segment competes with all users of market liquidity, including
Competition in the types of competitors listed above, in order to obtain the least expensive source of funding.
The financial services industry has become more concentrated, driven bycontinues to intensify, particularly amid continued consolidation over time.and recent declines in commission pricing. The proliferation of emerging financial technology start-ups further evidences the continued shift to digital advice. We believe we are well-positioned to capitalize on these trends andofferings. Our future success will depend upon our ability to continue providing digitally compelling and easy to attractuse products and retainsolutions to retail customers, given our digital roots and our innovative, easy-to-use platforms and financial products.customers.
We also face competition in attracting and retaining qualified employees. Our ability to compete effectively in financial services will depend upon our ability to attract new employees, and retain and motivate our existing employees while efficiently managing compensation-related costs.
REGULATION
REGULATION
Our business is subject to regulation, primarily by U.S.US federal and state regulatory agencies and various non-U.S. governmental agencies and certain self-regulatory organizations,SROs, such as central banks and securities exchanges, that have been charged with the protection of the financial markets and the protection of the interests of those participating in those markets. We, have been, along with other large financiallarger institutions, have been subject to a broad range of recently adopted rules and regulations and a climate of heightened regulatory scrutiny, particularly with respect to compliance with laws and regulations, including our controls and business processes. AsThis scrutiny and related rule-making has resulted in part from the enactment of the Dodd-Frank Wall Street Reform and Consumer Protection Act (Dodd-Frank Act) in 2010, which significantly changed the bank regulatory structure of our businessCompany and its thrift subsidiaries. The substance and full impact of the laws and regulations to which we are subject may be affected by changes in the US political landscape, and we expect to continue to incur costs to implement new or phase-in requirements and monitor for continued compliance. For additional regulatory information on our balance sheet grow,brokerage and banking regulations, see MD&A—Liquidity and Capital Resources and Note 18—Regulatory Requirements.
Financial Services Regulation
Our regulators are increasingly focused on ensuring that our customer privacy, data protection, information security and cyber security-related policies and practices are adequate to inform consumers of our data collection, use, sharing or security practices, to provide them with choices, if required, about how we may become subjectuse and share their information, and to additional regulationssafeguard their personal information. We maintain systems designed to comply with these privacy, data protection, information security and heightened scrutinycyber security requirements, including procedures designed to securely process, transmit and store confidential information and protect against unauthorized access to such information.
Our brokerage and banking entities are required by the Gramm-Leach-Bliley Act of 1999 to disclose their privacy policies and practices related to sharing customer information with affiliates and non-affiliates. These rules give customers the ability to "opt out" of having non-public information disclosed to third parties or receiving marketing solicitations from affiliates and non-affiliates based on non-public information received from our regulators,brokerage and banking entities. The Bank Secrecy Act, as applicableamended by the USA PATRIOT ACT of 2001 (BSA/USA PATRIOT Act), applies to larger financial institutions. For example, certain regulations become applicable toour brokerage and banking entities and requires financial institutions to develop anti-money laundering (AML) programs to assist in the prevention and detection of money laundering and combating terrorism. In order to comply with average total consolidated assets of at least $50 billionthe BSA/USA PATRIOT Act, we have an AML department that is responsible for developing and implementing our enterprise-wide programs for compliance with the four most recent consecutive quarters.various anti-money laundering and counter-terrorist financing laws and

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regulations. Our primary regulatorsbrokerage and banking entities are also subject to US sanctions laws administered by the Office of Foreign Assets Control and we have policies and procedures in the U.S. include, among others, the SEC, the Financial Industry Regulatory Authority ("FINRA"), place to comply with these laws.
Savings and Loan Holding Company and Bank Regulation
The NASDAQ Stock Market ("NASDAQ"), the Commodity Futures Trading Commission ("CFTC"), the National Futures Association ("NFA"), the FDIC, the Board of Governors of the Federal Reserve System ("Federal Reserve"),(Federal Reserve Board, and together with the Municipal Securities Rulemaking Board, the Office of the Comptroller of the Currency ("OCC") and the Consumer Financial Protection Bureau ("CFPB").
Thetwelve Federal Reserve Banks, the Federal Reserve) has primary jurisdiction for the supervision and regulation of savings and loan holding companies, including the Company. We are required to file periodic reports with the Federal Reserve and are subject to its examination and supervision by it.supervision. The Federal Reserve Board has issued guidance aligning the supervisory and regulatory standards of savings and loan holding companies more closely with the standards applicable to bank holding companies on such matters as liquidity risk management, securitizations, operational risk management, internal controls and audit systems, business continuity and compensation and other employee benefits.
The Dodd-Frank Wall Street Reform and Consumer Protection Act ("Dodd-Frank Act") was signed into law in July 2010. It requires various federal agencies to adopt a broad range of new rules and regulations. Although the majority of the required rules and regulations have now been finalized, many still remain in proposed form or have yet to be proposed and the substance and full impact of the Act may not fully be known for months or years.
Both our brokerage andOur banking entities are subject to the Bank Secrecy Act, as amendedregulated, supervised, and examined by the USA PATRIOT ACTOffice of 2001 ("BSA/USA PATRIOT Act")the Comptroller of the Currency (OCC), which requires financial institutions to develop anti-money laundering ("AML") programs to assist in the preventionConsumer Financial Protection Bureau (CFPB), and detection of money laundering and combating terrorism. In order to comply with the BSA/USA PATRIOT Act, we have an AML department that is responsible for developing and implementing our enterprise-wide programs for compliance with the various anti-money laundering and counter-terrorist financing laws and regulations. Our brokerage andFDIC. The banking entities are also subject to U.S. sanctions laws administered by the Office of Foreign Assets Controlregulation and we have policiesvarious requirements and procedures in place to comply with these laws.
Our regulators, including regulatory examiners, are increasingly focused on ensuring that our customer privacy, data protectionrestrictions under state and information security-related policies and practices are adequate to inform consumers of our data collection, use, sharing and/or security practices, to provide them with choices, if required, about how we use and share their information, and to safeguard their personal information. We maintain systems designed to comply with these privacy, data protection and information security requirements, including procedures designed to securely process, transmit and store confidential information and protect against unauthorized access to such information. For customer privacy and information security, under the rules of the Gramm-Leach-Bliley Act of 1999, our brokerage and banking entities are required to disclose their privacy policies and practices related to sharing customer information with affiliates and non-affiliates. These rules also give customers the ability to "opt out" of having non-public information disclosed to third parties or receiving marketing solicitations from affiliates and non-affiliates based on non-public information received from our brokerage and banking entities.
Brokerage Regulation
Our U.S. broker-dealers are registered with the SEC and are subject to regulation by the SEC and by self-regulatory organizations, such as FINRA and the securities exchanges of which each is a member, as well as various state regulators. In addition, E*TRADE Clearing and E*TRADE Securities are registered with the CFTC as a futures commission merchant and introducing broker, respectively, and are both members of the NFA. Such regulation covers various aspects of these businesses, including for example, client protection, net capital requirements, required books and records, safekeeping of funds and securities, trading, prohibited transactions, public offerings, margin lending, customer qualifications for margin and options transactions, registration of personnel and transactions with affiliates. Our international broker-dealers are regulated by their respective local regulators such as the Hong Kong Securities & Futures Commission.
The Dodd-Frank Act includes various provisions that affect the regulation of broker-dealers, futures commission merchants and introducing brokers. For example, the SEC is authorized to adopt a fiduciary duty standard applicable to broker-dealers when providing personalized securities investment advice to retail customers. To date, the SEC has not proposed any rulemaking under this authority.
The U.S. Department of Labor has proposed revisions to regulations under the Employee Retirement Income Security Act of 1974 that could subject broker-dealers to a fiduciary duty and prohibit specified transactions for a

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wider range of customer interactions. For the business activities affected, these developments may impact how we conduct business, decrease profitability and increase potential liabilities.
Banking Regulation
Our banking entities are subject to regulation, supervision and examination for safety and soundness by the Federal Reserve, OCC, FDIC and CFPB for compliance withother federal consumer finance laws. Such regulation covers all aspects of the banking business, including lending practices, safeguarding deposits, customer privacy and information security, capital structure, transactions with affiliates and conduct and qualifications of personnel.
In certain circumstances, each of our banking entities may be subject to restrictions on its ability to declare dividends or make capital distributions and may be required to provide notice, submit applications or requests for non-objection from the OCC or the Federal Reserve in connection with a planned capital distribution. A savings and loan holding company, such as the Company, is also required to notify and consult with the Federal Reserve in advance of taking capital actions when, among other things, doing so could create safety and soundness concerns or the savings and loan holding company is experiencing financial weakness.
The US Basel III framework for the calculation of a banking organization’s regulatory capital and risk-weighted assets became effective for us and for our savings association subsidiaries on January 1, 2015, subject to a phase-in period for certain requirements over several years. The Basel III rule established Common Equity Tier 1 capital as a new tier of capital, raised the minimum thresholds for required capital, increased minimum required risk-based capital ratios, narrowed the eligibility criteria for regulatory capital instruments, provided for new regulatory capital deductions and adjustments, and modified methods for calculating risk-weighted assets. A capital conservation buffer was also introduced, which limits a banking organization’s ability to make capital distributions and discretionary bonus payments to executive officers if it fails to maintain a Common Equity Tier 1 capital conservation buffer of at least 2.5%, on a fully phased-in basis, of total risk-weighted assets above certain minimum risk-based capital ratio requirements. This requirement was effective beginning on January 1, 2016, and will be fully phased-in by 2019. In addition, certain deductions from and adjustments to regulatory capital are subject to phase-in over a four year period that began in 2015. The majority of these deductions are scheduled for full implementation in 2018; however, federal banking agencies recently finalized a rule that extended the existing capital requirements for certain items, including certain deferred tax assets. This extension is not expected to have a material impact on the Company's capital ratios and we expect to remain compliant with the Basel III framework as it is phased-in.
The FDIC Improvement Act of 1991 requires the appropriate federal banking regulator to take "prompt corrective action" with respect to a depository institution if that institution does not meet certain capital adequacy standards. While these regulations generally apply only to banks, such as E*TRADE Bank and E*TRADE Savings Bank, the Federal Reserve is authorized to take appropriate action against a parent savings and loan holding company, such as the Company, based on the undercapitalized status of any bank subsidiary. In certain instances, we would be required to guarantee the performance of a capital restoration plan if either of our bank subsidiaries were undercapitalized.


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The Company has historically not been subject to certain regulatory requirements that apply to banking organizations with $50 billion or more in total consolidated assets, as defined by each applicable regulation. Total consolidated assets of $50 billion, which is generally measured on the basis of the average of the four most recent quarters, is a meaningful regulatory threshold, as US banking organizations become subject to a number of additional, and in some cases more stringent, regulatory requirements once they reach that size. The Company surpassed $50 billion in total consolidated assets on a four-quarter average in the first quarter of 2017 and we are continuing to implement policies, procedures, systems and governance structures that are designed to comply with requirements that will become applicable to the Company. The Company is continuing to monitor for regulatory developments as certain regulatory requirements are not yet final or not yet applicable to savings and loan holding companies.
Capital Stress Testing

E*TRADE Bank, as a federal savings association with total consolidated assets of more than $10 billion, is required to conduct annual company-run stress tests using certain regulator-specified scenarios (baseline, adverse and severely adverse), report the results to the OCC, and publicly disclose a summary of results for the severely adverse scenario. E*TRADE Bank conducted its annual stress test using financial statement data as of December 31, 2016, reported the stress test results to the OCC in July 2017, and publicly disclosed a summary of results for the severely adverse scenario in October 2017. The timeline for E*TRADE Bank's stress test reporting to the OCC for 2018 will be the same as that for 2017.

The Company became subject to the annual company-run stress tests requirement in 2017. The Company conducted its first annual stress test using financial statement data as of December 31, 2016, as required by Federal Reserve Board Regulations, reported the stress test results to the Federal Reserve in July 2017, and publicly disclosed a summary of results for the severely adverse scenario in October 2017. For 2018, the Company will be required to complete and report the annual company-run stress test results to the Federal Reserve Board in April 2018 and publicly disclose a summary of results for the severely adverse scenario in June 2018.
As a savings and loan holding company, the Company is not currently subject to the Comprehensive Capital Analysis and Review (CCAR) process conducted pursuant to the Federal Reserve Board's capital plan rule. The Company may be subject to CCAR requirements in the future based on potential changes in regulations.
Liquidity Requirements
Large banking organizations are subject to a quantitative liquidity coverage ratio (LCR) requirement, which required banking organizations to hold minimum amounts of high-quality liquid assets (HQLA) based on a percentage of their net cash outflows over a 30-day period as projected under the LCR rule. Banking organizations with $250 billion or more in total consolidated assets or foreign exposures of $10 billion or more are subject to full LCR requirements. Bank and savings and loan holding companies with total consolidated assets of $50 billion or more but less than $250 billion, based on the average of the four most recent quarters, that do not have foreign exposures of $10 billion or more, such as the Company, are subject to a modified LCR rule requiring them to hold HQLA in an amount equal to at least 70% of their projected net cash outflows over a 30-day period. As a result of the Company's balance sheet growth, we will be subject to the modified LCR requirement beginning April 1, 2018. The Company believes the LCR is an important measure of liquidity and has been managing against it in preparation for the applicability of these requirements. In addition, beginning October 1, 2019, we will be required to disclose certain quantitative and qualitative information related to our LCR calculation after each calendar quarter.
In addition to the modified LCR rule, the Company may in the future be required to comply with rules proposed by the Federal Reserve Board in May 2016 that would impose a net stable funding requirement, the net stable funding ratio (NSFR). The proposed NSFR requirement would require a banking organization subject to the rule to maintain a minimum acceptable level of stable funding based on its liquidity


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characteristics over a one-year time horizon. The proposal contemplates an effective date of January 1, 2018; however, the proposal has yet to be finalized.
Resolution and Recovery Plans
In 2012, the FDIC issued a final rule requiring insured depository institutions with total assets of $50 billion or more, based on the average of the four most recent quarters, to submit to the FDIC periodic plans providing for their resolution by the FDIC in the event of failure (resolution plans) under the receivership and liquidation provisions of the Federal Deposit Insurance Act. E*TRADE Bank is currently not subject to these rules, but if it were to exceed the asset threshold, it would be required to file with the FDIC an annual resolution plan demonstrating how it could be resolved in an orderly and timely manner in the event of receivership such that the FDIC would be able to ensure the bank's depositors receive access to their deposits within one business day, to maximize the net present value of the bank's assets when disposed of, and to minimize losses incurred by the bank's creditors. There is a separate resolution plan requirement for bank holding companies with total consolidated assets of $50 billion or more; however, the Company is not subject to this rule due to its status as a savings and loan holding company.
In September 2016, the OCC published final guidelines that establish standards for recovery planning for federal savings associations with average total consolidated assets of $50 billion or more, based on the average of the four most recent quarters. E*TRADE Bank is currently not subject to these guidelines, but if it were to exceed the asset threshold, it would be required to develop and maintain a recovery plan for identifying and responding rapidly to significant stress events that could affect its financial condition and threaten its viability. The recovery plan would need to identify triggers for escalation of information to senior management and the board of directors, identify a wide range of viable options that E*TRADE Bank could undertake in response to severe stress, and be integrated into E*TRADE Bank’s risk governance function.
Federal Deposit Insurance and Related Assessments
The FDIC’s Deposit Insurance Fund (DIF) provides insurance coverage for certain deposits, generally up to $250,000 per depositor, per insured bank and per account ownership type, and is funded by quarterly assessments on insured depository institutions. Each of our banking entities has deposits insured by the FDIC and pays quarterly assessments to the Deposit Insurance Fund ("DIF"),DIF, maintained by the FDIC, for this insurance coverage. On October 22, 2015,March 25, 2016, the FDIC released a notice of a proposed rulemakingpublished its final rule to add a surcharge to the regular deposit insurance fundDIF assessments of banks with $10 billion or more in assets, which would includeincludes E*TRADE Bank. If thisUnder the final rule, were finalized as proposed, E*TRADE Bank would beis subject to an additional surcharge applied to its assessment base, which took effect for the assessment period beginning sometime in 2016 and likely continuing throughon July 1, 2016. Surcharges at an annual rate of 4.5 basis points will be assessed until the sooner of (1) the DIF attaining the minimum reserve ratio of 1.35 percent of insured deposits or (2) the fourth quarter of 2018. The comment period endedFDIC anticipates eight quarters of surcharge assessments. There may be a one-time “shortfall assessment” in the first quarter of 2019 to bring the fund immediately to 1.35 percent if needed. The surcharge has not had, and is not expected to have, a material impact on January 5, 2016 and we continue to monitor the developments related to this proposed rulemaking.our financial condition, results of operations or cash flows.
Home Owners' Loan Act
Under the Home Owners’ Loan Act, (“HOLA”), the OCC requires E*TRADE Bank and E*TRADE Savings Bank to comply with the qualified thrift lender (“QTL”)(QTL) test. Under the QTL test, E*TRADE Banka federal savings association is required to maintain at least 65% of its “portfolio assets” (defined as the savings association’s total assets less the sum of: (i) specified liquid assets up to 20% of total assets; (ii) intangibles, including goodwill; and (iii) the value of property used to conduct its business) in certain “qualified thrift investments” (primarily residential mortgages and related investments, including certain mortgage-backed securities, credit card loans, student loans and small business loans) in at least nine months of the most recent 12-month period. E*TRADE Bank and E*TRADE Savings Bank currently meetsmeet that test. A savings association that fails to meet the QTL test is subject to certain operating restrictions and may be required to convert to a national bank charter.
In addition, in certain circumstances each of our banking entities may be subject to restrictions on its ability to declare dividends or make capital distributions. A federal savings association, such as

E*TRADE Bank, must file an application with the OCC if, among other things, the association would not be at least “adequately capitalized” following the distribution. Where no application is required, a federal savings association is still required to provide the OCC with notice of the proposed distribution. Federal savings associations such as E*TRADE Bank that are subsidiaries of savings and loan holding companies must also file an informational notice of a proposed dividend with the Federal Reserve. If the association is not otherwise required to file an application or notice with the OCC, it must provide the OCC with a copy of the notice at the same time that it is filed with the Federal Reserve.2017 10-K | Page 9
Banking Regulatory Capital Requirements
Given the parent company's designation as a savings and loan holding company, the applicability and timing of adoption of certain banking regulations has varied for the parent company and E*TRADE Bank. The Dodd-Frank Act now requires all companies, including savings and loan holding companies, that directly or indirectly control an insured depository institution to serve as a source of strength for the institution and resulted in new banking regulatory capital requirements at the parent company, effective January 1, 2015. Previously, only E*TRADE Bank was subject to banking regulatory capital requirements.
In July 2013, the U.S. Federal banking agencies finalized a rule to implement Basel III in the U.S., which provides the framework for the calculation of a banking organization’s regulatory capital and risk-weighted assets. The rule became effective for us and for E*TRADE Bank on January 1, 2015, subject to a phase-in period for certain requirements over several years. The Basel III rule establishes Common Equity Tier 1 capital as a new tier of capital, raises the minimum thresholds for required capital, increases minimum required risk-based capital ratios, narrows the eligibility criteria for regulatory capital instruments, provides for new regulatory capital deductions and adjustments, and modifies methods for calculating risk-weighted assets (the denominator of risk-based capital ratios) by, among other things, strengthening counterparty credit risk capital requirements.
The Basel III final rule also introduces a capital conservation buffer that limits a banking organization’s ability to make capital distributions and discretionary bonus payments to executive officers if a banking organization fails to maintain a Common Equity Tier 1 capital conservation buffer of more than 2.5%, on a fully phased-in basis, of total risk-weighted assets above each of the following minimum risk-based capital ratio requirements: Common Equity Tier 1 (4.5%), Tier 1 (6.0%), and total risk-based capital (8.0%). This requirement was effective beginning on January 1, 2016, and will be fully phased-in by 2019. Certain new regulatory deductions and adjustments are subject to a

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phase-in period over a four year period, beginning at 40% in 2015Brokerage Regulation and fully implemented at 100% in 2018. We expect to remain compliantCapital Requirements
Our US broker-dealer, E*TRADE Securities, is registered with the Basel III frameworkSEC and is subject to regulation by the SEC and by SROs, such as the Financial Industry Regulatory Authority (FINRA) and the securities exchanges of which it is phased-in.
Several elementsa member, as well as various state regulators. In addition, our FCM subsidiary, E*TRADE Futures, is registered with the CFTC and is a member of the final rule had a meaningful impactNFA. E*TRADE Capital Management, LLC, is registered with the SEC and is subject to us. The vast majority of our margin receivables now qualify for 0% risk-weighting and a larger portion of our deferred tax assets can be included in regulatory capital, both favorably impacting our current capital ratios. A portion of this benefit is offsetregulation as such by the phasing-outSEC as well as various state regulators.
Brokerage regulation covers various aspects of our trust preferred securities ("TRUPs") frombrokerage activities, including segregated cash requirements and net capital. E*TRADE Securities carries security accounts for customers and maintains segregated cash and investments pursuant to Rule 15c3-3 under the parent company's capital. In addition, upon adoption, we made the one-time, permanent election to exclude accumulated other comprehensive income ("AOCI") from the calculation of Common Equity Tier 1 capital.
Prompt Corrective Action
The FDIC ImprovementSecurities Exchange Act of 19911934. E*TRADE Futures maintains cash deposits that have been segregated or secured for the benefit of futures clients pursuant to CFTC regulations governing FCMs. E*TRADE Securities is subject to the Uniform Net Capital Rule, Rule 15c3-1 under the Securities Exchange Act of 1934, which requires the appropriate federal banking regulatormaintenance of minimum net capital, and E*TRADE Futures is subject to CFTC net capital requirements. Brokerage regulation also covers other brokerage activities, including required books and records, safekeeping of funds and securities, trading, prohibited transactions, public offerings, margin lending, customer qualifications for margin and options transactions, registration of personnel and transactions with affiliates.
In April 2016, the US Department of Labor (DOL) published its final Conflicts of Interest Rule- Retirement Investment Advice regulations under the Employee Retirement Income Security Act of 1974 and the Internal Revenue Code of 1986 (Fiduciary Rule). Certain aspects of the Fiduciary Rule became applicable in June 2017. The Fiduciary Rule generally subjects particular persons, such as broker-dealers and other financial advisers providing investment advice to individual retirement accounts and other qualified retirement plans and accounts, to fiduciary duties and additional regulatory restrictions for a wider range of customer interactions. The DOL extended the transition period for the remaining aspects of the Fiduciary Rule, currently scheduled to take "prompt corrective action" with respect to a depository institution ifeffect on July 1, 2019. During this transition period, the DOL has indicated that institution doesit will not meet certain capital adequacy standards. While these regulations apply only to banks, such as E*TRADE Bank, the Federal Reserve is authorized to take appropriate actionenforcement actions against the parent savingsimpacted parties that are in reasonable and loan holding company, such as E*TRADE Financial Corporation, based on the undercapitalized status of any bank subsidiary. In certain instances, we would be required to guarantee the performance of a capital restoration plan if our bank subsidiary were undercapitalized.
Derivatives
Title VII of the Dodd-Frank Act subjects derivatives that we enter into for hedging, risk management and other purposes to a comprehensive regulatory regime. This regime requires central clearing and execution on designated markets or execution facilities for certain standardized derivatives and imposes or will impose margin, documentation, trade reporting and other new requirements. We are currently in compliance with these requirements as they apply to our activities, and they did not have a material impact on our operations.
Volcker Rule
In December 2013, the Federal Reserve, OCC, FDIC, SEC and CFTC issued final rules to implement section 619 of the Dodd-Frank Act (these rules collectively known as the "Volcker Rule"). The Volcker Rule imposes prohibitions and restrictions on the ability of banking entities and nonbank financial companies to engage in proprietary trading, and to have certain interests in, or relationships with, hedge funds or private equity funds. Banking entities were required to bring all of their activities and investments into conformance with the Volcker Rule by July 21, 2015, subject to certain extensions. In addition, the Volcker Rule requires banking entities to have comprehensive compliance programs reasonably designed to ensure and monitorgood faith compliance with the Volcker Rule. We are currently in compliance with all Volcker Rule requirements applicable to our operations.regulations.
Stress Testing
On October 9, 2012, federal banking regulators issued final rules implementing provisions of the Dodd-Frank Act that require banking organizations with total consolidated assets of more than $10 billion but less than $50 billion to conduct annual company-run stress tests, report the results to their primary federal regulator and the Federal Reserve and publish a summary of the results. Under the rules, stress tests must be conducted using certain scenarios (baseline, adverse and severely adverse), which the Federal Reserve will publish by November 15 of each year.
Under these rules, E*TRADE Bank was required to conduct its first stress test using financial statement data as of September 30, 2013, and to submit the results prior to March 31, 2014. Beginning with its second annual stress test in 2015, E*TRADE Bank is now required to publish summary results of its annual stress test between June 15 and June 30 each year. Accordingly, in 2015, E*TRADE Bank submitted and we published on our website the results of E*TRADE Bank's second annual stress test, as required.
Under the final Federal Reserve regulations, the parent company will be required to: conduct its first annual stress test using financial statement data as of September 30, 2016, report the results of our first annual stress test to the Federal Reserve on or before March 31, 2017, and disclose a summary of our stress test results in June 2017.
For additional regulatory information on our brokerage and banking regulations, see Note 17—Regulatory Requirements of Item 8. Financial Statements and Supplementary Data.

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AVAILABLE INFORMATION
We make our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports, available free of charge at our corporate website as soon as reasonably practicable after they have been filed with the SEC. Our corporate website address is www.etrade.com.about.etrade.com. Information on our website is not part of this report.
The public may read and copy any materials we file with the SEC at the SEC’s Public Reference Room at 100 F Street, NE, Washington, DC 20549. The public may obtain information of the Public Reference Room by calling the SEC at 1-800-SEC-0330. The SEC maintains a website that contains the materials we file with the SEC at www.sec.gov.


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ITEM 1A.    RISK FACTORS
The following discussion sets forth the risk factors which could materially and adversely affect our business, financial condition and results of operations, and should be carefully considered in addition to the other information set forth in this report. Additional risks and uncertainties not currently known to us or that we currently do not deem to be material may also adversely affect our business, financial condition and results of operations.
Risks Relating to the Nature and Operation of Our Business
TurmoilChanges in thebusiness, economic, or political conditions that negatively impact global financial markets could reduce trading volumes and margin lending, and increase our dependence on our more active customers who receive lower pricing, resulting in lower revenues.
Digital investing services to the retail customer, including trading, margin lending and sweep deposits, account for a significant portion of our revenues. TurmoilChanges in business, economic or political conditions could cause a downturn in the global financial marketsmarkets. Such a downturn could lead to changes indecrease the volume and price levels of securities transactions which may, in turn, result in lower trading volumes and margin lending. In particular, a decrease in trading activity within our lower activity accounts could impact revenues and increase dependence on more active trading customers who receive more favorable pricing based on their trade volume.transactions revenue. A decrease in trading activity or securities prices would also typically be expected to result in a decrease in margin lending, which would reduce the revenue that we generate fromour interest chargedincome earned on margin receivables and increase our credit risk because the value of the collateral could fall below the amount of indebtedness it secures.
We may be unsuccessful in managing the effects of changes in interest rates and the enterprise interest-earning assets inon our portfolio.business.
Net operating interest income is an importantour most significant source of our revenue. Our results of operations depend, in part, on our level of net operating interest income and our effective management of the impact of changing interest rates and varying asset and liability maturities. Our ability to manage interest rate risk could impact our financial condition. We use derivatives as hedging instruments to reduce the potential effects of changes in interest rates on our results of operations. However, the derivatives we utilize may not be completely effective at managing this risk and changes in market interest rates and the yield curve could reduce the value of our financial assets and reduce our net operating interest income.
Enterprise netNet interest spreadmargin may fluctuate based on the size and mix of the balance sheet, as well as the impact fromof the interest rate environment. Rising interest rates and other market factors may cause the Company's funding costs to increase. Higher funding costs without offsetting increases in asset yields may adversely affect our results of operations.
We will continuerely heavily on technology, which can be subject to experience losses in our mortgage loan portfolio.interruption and instability due to operational and technological failures, both internal and external.
At December 31, 2015,We rely on technology, particularly the principal balanceInternet and mobile services, to conduct much of our one-to four-family loan portfolio was $2.5 billionbusiness activity and the allowance for loan losses for this portfolio was $40 million. At December 31, 2015, the principal balanceallow our customers to conduct financial transactions. Our systems and operations, including our primary and disaster recovery data center operations, are vulnerable to disruptions from natural disasters, power outages, computer and telecommunications failures, software bugs, computer viruses or other malicious software, distributed denial of service (DDoS) attacks, spam attacks, security breaches, technological failure, human error and other similar events. Furthermore, parties may attempt to fraudulently induce employees, customers, clients, third parties or other users of our home equity loan portfolio was $2.1 billion and the allowance for loan losses for this portfolio was $307 million. Although the provision for loan losses has declinedsystems to disclose sensitive information in recent periods and we recognized a provision benefit for loan losses of $40 million during the year ended December 31, 2015, performance is subjectorder to variability in any given quarter and we cannot state with certainty that the declining loan loss trend will continue. Due to the complexity and judgment required by management about the effect of matters that are inherently uncertain, there can be no assurance that our allowance for loan losses will be adequate. In the normal course of conducting examinations, our banking regulators, the OCC and Federal Reserve, continue to review our policies and procedures. This process is dynamic and ongoing and we cannot be certain that additional changes or actionsgain access to our policiesdata or that of our customers. In addition, extraordinary trading volumes or site usage could cause our computer systems to operate at an unacceptably slow speed or even fail. Disruptions to, instability of or other failure to effectively maintain our information technology systems or external technology that allows our customers to use our products and procedures will not result from theirservices could harm our business and our reputation. Should our technology operations be disrupted, we may have to make

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continuing review. Wesignificant investments to upgrade, repair or replace our technology infrastructure and may not be required underable to make such circumstancesinvestments on a timely basis. While we have made significant investments designed to further increaseenhance the allowance for loanreliability and scalability of our operations, we cannot assure that we will be able to maintain, expand and upgrade our systems and infrastructure to meet future requirements and mitigate future risks on a timely basis or that we will be able to retain skilled information technology employees. Disruptions in service and slower system response times could result in substantial losses, decreased customer service and satisfaction, customer attrition and harm to our reputation. In addition, technology systems, including our own proprietary systems and the systems of third parties on whom we rely to conduct portions of our operations, are potentially vulnerable to security breaches and unauthorized usage. Social and traditional media may incorrectly report on cyber incidents or exaggerate the effect of a breach. An actual or perceived breach of the security of our technology could harm our business and our reputation. Further, any actual or perceived breach or cybersecurity attack directed at other financial institutions or financial services companies, whether or not we are impacted, could lead to a general loss of customer confidence in the use of technology to conduct financial transactions, which could negatively impact us, including the market perception of the effectiveness of our security measures and technology infrastructure. The occurrence of any of these events may have ana material adverse effect on our regulatory capital positionbusiness or results of operations.
Further, a cybersecurity intrusion could occur and persist for an extended period of time without detection. We expect that any investigation of a cybersecurity intrusion could take a substantial amount of time, and during such time we may not necessarily know the extent of the harm or how best to remediate it, and certain errors or actions could be repeated or compounded before they are discovered and remediated, all of which could further increase the costs and consequences of such an attack.
As our business model relies heavily on our customers’ use of their own personal computers, mobile devices and the Internet, our business and reputation could be harmed by security breaches of our customers and third parties. Computer viruses and other attacks on our customers’ personal computer systems, home networks and mobile devices or against the third-party networks and systems of internet and mobile service providers could create losses for our customers even without any breach in the security of our systems, and could thereby harm our business and our reputation. As part of our E*TRADE Complete Protection Guarantee, we reimburse our customers for losses caused by a breach of security of our customers’ own personal systems. Such reimbursements may not be covered by applicable insurance and could have a material impact on our financial performance and results of operations in future periods.
Certain characteristics of our mortgage loan portfolio indicate an increased risk of loss. For example, at December 31, 2015:
approximately 14% and 34% of the one- to four-family and home equity loan portfolios, respectively, had a current loan-to-value ("LTV")/combined loan-to-value ("CLTV") of greater than 100%;
borrowers with current Fair Isaac Credit Organization ("FICO") scores less than 700 consisted of approximately 33% and 39% of the one- to four-family and home equity loan portfolios, respectively; and
approximately 39% and 50% of the one- to four-family and home equity loan portfolios, respectively, were not yet amortizing.
The foregoing factors are among the key items we track to predict and monitor credit risk in our mortgage portfolio, together with loan type, housing prices, loan vintage and geographic location of the underlying property. We believe the relative importance of these factors varies, depending upon economic conditions. Home equity loans have certain characteristics that result in higher risk than first lien, amortizing one- to four-family loans. For example, at December 31, 2015:
approximately 87% of the home equity loan portfolio are second lien loans on residential real estate properties;
we hold both the first and second lien positions in less than 1% of the home equity loan portfolio; and
the majority of home equity lines of credit convert to amortizing loans at the end of the draw period, which typically ranges from five to ten years, while approximately 4% of this portfolio will require the borrowers to repay the loan in full at the end of the draw period, commonly referred to as "balloon loans."
Second lien loans carry higher credit risk because the holder of the first lien mortgage has priority in right of payment. Therefore, downturns in real estate markets may result in the value of the collateral being insufficient to cover the second lien positions. In addition, in loans for which we do not hold the first lien positions, we are exposed to risk associated with the actions and inactions of the first lien holder. The average estimated current CLTV on our home equity loan portfolio was 90% as of December 31, 2015.
We monitor our borrowers by refreshing FICO scores and CLTV information on a quarterly basis. We do not have access to complete data on the first lien positions of second lien home equity loans. Actual loan defaults and delinquencies of amortizing home equity lines of credit that exceed our current expectations could negatively impact our financial performance.operations.
We rely on third party service providersparties to perform certain key functions, and anytheir failure to perform those functions as a result of operational or technological failure, including cybersecurity attacks on our third party service providers could result in the interruption of our operations and systems and could result in significant costs and reputational damage to us.
We rely on third party service providers for certain technology, processing, servicing and support functions. These third party service providers are also susceptible to operational and technology vulnerabilities, which may impact our business. In addition, these third party service providers may rely on other parties (also referred to as “fourth parties” or sub-contractors)(sub-contractors), to provide services to us which also face similar risks. For example, external content providers provide us with financial information, market news, quotes, research reports and other fundamental data that we offer to clients. Wecustomers. Also, we do not directly service any of our mortgage loans and, as a result, we rely on third party vendors and servicers to provide information on our loan portfolio. These services cover payment information on home equity loans, including which borrowers are paying only the minimum amount due.
As part of our enterprise risk management program build-out, weWe have invested in our third party oversight capabilities which includedinclude enhanced processes to evaluate third party providers, designed to verify that the third party service providers can support the stability of our operations and systems. However, these effortsprocesses may be insufficient

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and we cannot assure you that we will not experience a failure as a result of a third party service provider. Any significant failures or security breaches by or of our third party service providers or their sub-contractors, including any actual or perceived cybersecurity attacks, security breaches, fraud, phishing attacks, acts of vandalism, information security breaches and computer viruses which could result in unauthorized access, misuse, loss or destruction of data, an interruption in service or other similar events could interrupt our business, cause us to incur losses, subject us to fines or litigation and harm our reputation. An interruption in or the cessation of service by any third party service provider and our inability to make alternative arrangements in a timely manner could


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have a material impact on our ability to offer certain products and services and cause us to incur losses. We cannot assure you that any of these third party service providers or their sub-contractors will be able to continue to provide their products and services in an efficient, cost effective manner, if at all, or that they will be able to adequately expand their services to meet our needs and those of our customers. We may incur significant additional costs to implement enhanced protective measures and technology, to investigate and remediate vulnerabilities or other exposures or to make required notifications.
We expect that our regulators will hold us responsible for any deficiencies in our oversight and control of our third party relationships and for the performance of such third parties. If there were deficiencies in the oversight and control of our third party relationships, and if our regulators held us responsible for those deficiencies, our business, reputation, and results of operations could be adversely affected.
Unauthorized disclosure of data, whether through a breach of our computer systems or those of our customers or third parties, may subject us to significant liability and reputational harm.
As part of our business, we are required to collect, use and store customer, employee and third party data, including personally identifiable information (PII). This may include, among other information, names, addresses, phone numbers, email addresses, contact preferences, tax identification numbers and account information. We maintain systems and procedures designed to securely process, transmit and store confidential information (including PII) and to protect against unauthorized access to such information. We also require our third party service providers to have adequate security if they have access to PII. However, risks associated with the management, use and storage of sensitive data have grown in recent years due to increased sophistication and activities of organized crime, hackers, terrorists and other external parties. For example, we, and other financial institutions, experienced a cyber-incident in 2013 which resulted in certain customer contact information being compromised and potentially accessed by unauthorized third parties. As of the date of this Annual Report, we are unaware of any financial fraud or other misuse of customer data resulting from this incident. We are cooperating with government agencies in connection with their investigation.
We have continued to invest in our technology, including advanced security measures, but, despite these investments, we, our customers and our third party service providers may be vulnerable to security breaches, phishing attacks, acts of vandalism, computer viruses or other cybersecurity attacks which could result in unauthorized access, misuse, loss or destruction of data, an interruption in service or other similar events. In addition, because the methods and techniques employed by organized crime, hackers, terrorists and other external parties are increasingly sophisticated and often are not fully recognized or understood until after they have been launched, we may be unable to anticipate, detect or implement effective preventative measures against cybersecurity attacks, which could result in substantial exposure of either employee or customer PII. Any breach of security, real or perceived, involving the misappropriation, loss or other unauthorized disclosure of PII, whether by us, our customers or our third party service providers, could severely damage our reputation, expose us to the risk of litigation and liability, disrupt our operations and have a materially adverse effect on our business. In addition, although we maintain insurance coverage that we believe is reasonable, prudent and adequate for the purpose of our business, it may be insufficient to protect us against all losses and costs stemming from breaches of security, cyber-attacks and other types of unlawful activity, or any resulting disruptions from such events.
As a result, we are subject to numerous laws and regulations designed to protect this information, such as US federal and state laws and foreign regulations governing the protection of PII and other customer data. These laws and regulations are increasing in complexity and number, change frequently and sometimes conflict. If any person, including any of our employees, negligently disregards or intentionally breaches our established controls with respect to client data, or otherwise mismanages or misappropriates that data, we could be subject to significant monetary damages, regulatory enforcement actions, fines and/or criminal prosecution in one or more jurisdictions


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We conduct all of our operations through subsidiaries and rely on dividends from our subsidiaries for a substantial amount of our cash flows.
We depend on dividends, distributions and other payments from our subsidiaries to fund payments on our obligations, including our debt obligations. Regulatory and other legal restrictions limit our ability to transfer funds to or from certain subsidiaries. In addition, many of our subsidiaries are subject to laws and regulations that authorize regulatory bodies to block or reduce the flow of funds to us, or that prohibit such transfers altogether in certain circumstances. These laws and regulations may hinder our ability to access funds that we may need to make payments on our obligations, including our debt obligations, and otherwise conduct our business.
In particular, a savings association that is part of a savings and loan holding company structure, such as E*TRADE Bank and E*TRADE Savings Bank, must file a notice of a declaration of a dividend with the Federal Reserve at least 30 days before the proposed dividend declaration by the bank’s board of directors. OCC regulations set forth the circumstances under which a federal savings association is required to submit an application or notice before it may make a dividend or capital distribution. See Item 1. Business—Regulation for additional information.
As of December 31, 2015,2017, much of our capital was invested in our banking subsidiary, E*TRADE Bank. Subject to non-objection by the Federal Reserve, we plan to request ongoing quarterly dividends in the amount of E*TRADE Bank's net income from the previous quarter. The Federal Reserve may object to a proposed dividend or capital distribution if, among other things, E*TRADE Bank is, or as a result of such dividend or distribution would be, undercapitalized or it has safety and soundness concerns. We cannot be certain, however, that we will receive regulatory approval for such contemplated dividends at the requested levels or at all. We expect to use excess capital generated by E*TRADE Bank to fund balance sheet growth and the contemplated acquisitions previously announced, however we will continue to assess our ability to distribute dividends from E*TRADE Bank during 2018.
Under the OCC stress test regulations, E*TRADE Bank is required to conduct stress-testing using the prescribed stress-testing methodologies. The final OCC regulations require E*TRADE Bank to conduct its stress test using financial statement data as of September 30 of each year, and to submit the results prior to March 31 of the following year. Accordingly, E*TRADE Bank began conducting its first annual stress test using financial statement data as of September 30, 2013, and submitted the results prior to March 31, 2014. Beginning with its second annual stress test, E*TRADE Bank is now required to publish summary results of its annual stress test between June 15 and June 30 each year. In 2015,2017, E*TRADE Bank submitted and published the results of its secondthird annual stress test, as required. The OCC analyzes and provides feedback on the quality of E*TRADE Bank's stress test process and results. While there is no formal mechanism for the OCC to "pass" or "fail" E*TRADE Bank's stress test processes and results, it will likely consider these processes and results in evaluating proposed actions that may affect our bank's capital, including but not limited to redemption or repurchase of regulatory capital instruments, dividends and mergers and acquisitions. If the OCC were to object to any such proposed action, our business prospects, results of operations and financial condition could be adversely affected.


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We operate in a highly competitive industry where many of our competitors have greater financial, technical, marketingresources and other resources.may have product suites that may appeal to our current or potential customers.
The financial services industry is highly competitive, with multiple industry participants competing for the same customers. Many of our competitors have longer operating histories and greater resources than we have and offer a wider range of financial products and services. Other of our competitors offer a more narrow range of financial products and services and have not been as susceptible to the disruptions in the credit markets that have impacted us, and therefore have not suffered the losses we have. The impact of competitors with superior name recognition, greater market acceptance, larger customer bases or stronger capital positions could adversely affect our revenue growth and customer retention. Our competitors may also be able to respond more quickly to new or changing opportunities and demands and withstand changing market conditions better than we can. Competitors may conduct extensive promotional activities, offering better terms, lower prices, and/or different products and services or combinations of products and services that could attract current and prospective E*TRADE customers and potentially result in intensified price competition within the industry. During 2017, we experienced this, with aggressive price competition in the industry, including reduced trading commissions and various free trade offers. We may not be able to match the marketing efforts or prices of our competitors due to our financial position and cost structure.competitors. Some of our competitors may also benefit from established relationships among themselves or with third parties enhancingthat enhance their products and services.


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In addition, we compete in a technology-intensive industry characterized by rapid innovation. We may be unable to effectively use new technologies, adoptadapt our services to emerging industry standards or develop, introduce and market enhanced or new products and services. If we are not able to update or adapt our products and services to take advantage of the latest technologies and standards, or are otherwise unable to tailor the delivery of our services to the latest personal and mobile computing devices preferred by our retail customers, our business and financial performance could suffer.
Our ability to compete successfully in the financial services industry depends on a number of factors, including, among other things:
maintainingMaintaining and expanding our market position;position
attractingAttracting and retaining customers;customers
providingProviding easy to use and innovative financial products and services;services
ourOur reputation and the market perception of our brand and overall value;value
maintainingMaintaining competitive pricing;pricing
competingCompeting in a concentrated competitive landscape;landscape
the qualityThe effectiveness of our technology (including cybersecurity defenses), products and services;services
deployingDeploying a secure and scalable technology and back office platform;platform
innovatingInnovating effectively in launching new or enhanced products;products
theThe differences in regulatory oversight regimes to which we and our competitors are subject;subject
attractingAttracting new employees and retaining our existing employees; andemployees
generalGeneral economic and industry trends.trends
Our competitive position within the industry could be adversely affected if we are unable to adequately address these factors, which could have a material adverse effect on our business and financial condition.
If we do not successfully participate in consolidation opportunities, weOur business could be at a competitive disadvantage.adversely affected due to risks related to our acquisitions and the subsequent integration of the acquired businesses.
There has been significant consolidation in the financial services industry and this consolidation may continue in the future. IfWe consider opportunistic acquisitions to grow existing business, add new technologies, or expand distribution. We cannot be certain that we fail to take advantage of viable consolidation opportunities, our competitors maywill be able to capitalize on those opportunitiesidentify, consummate and take advantagesuccessfully integrate acquisitions, and no assurance can be given with respect to the timing, likelihood or business effect of greater scaleany possible transaction. Transactions that we consummate would involve risks and cost efficienciesuncertainties to our detriment.us, including mispricing the inherent value of the acquired entity, as well as potential difficulties integrating people, systems and customers.
We have entered into agreements to acquire Trust Company of America (TCA), a leading provider of technology solutions and custody services to the independent RIA market for $275 million in cash and to acquire approximately one million retail brokerage accounts from Capital One Financial Corporation (Capital One) for a purchase price of up to $170 million. While we expect to complete the TCA acquisition by the second quarter of 2018, and the Capital One brokerage account acquisition by the third quarter of 2018, there can be no guarantee that the acquisitions will close when expected, or at all. If consummated, the acquisition subjects us to a number of risks, uncertainties, and potential costs. The risks associated with these transactions include:


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We may seek to acquire businessesexperience significant attrition in the future, although the terms ofacquired accounts and assets under custody, and our corporate debt, including the senior secured revolving credit facility, may impact our ability to do so. Our retention of customers’the accounts and assets may be impacted by our ability to successfully integrate the acquired operations, products (including pricing) and personnel. Diversion of management attention from other business concerns
We could have a negative impact on our business. If we are not successful in our integration efforts, we may experience significant attrition in the acquired accounts or experience other issuesbe subject to undisclosed liabilities that would prevent us from achieving the level of revenue enhancements and cost savings that

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we expect with respect to an acquisition. Further, an acquisition may cause us to assume unknowncould be material liabilities or become subject to litigation or regulatory proceedings. In addition, ifrisks as a portion or allresult of the purchase priceacquisition.
Management’s attention may be diverted from other business initiatives.
Unanticipated restructuring costs may be incurred.
We will have less cash available for other purposes, including for use in acquisitions or the development of an acquisition is paidother technologies or products.
Any future acquisitions could involve these and additional risks. Our ability to pursue additional strategic transactions may also be limited by our corporate debt, including our senior unsecured revolving credit facility. Future acquisitions may also be funded through anthe issuance of our common stock, that issuance would be dilutiveadditional debt or preferred stock.
Any of these risks, whether with respect to ourthe current stockholders. Acquisitions are typically subject to closing conditions, including regulatory approvals, and there can be no assurances thator any acquisition will close on the expected terms or within the expected time frame, or at all. We may fail to realize the anticipated benefits of an acquisition whichfuture acquisitions, could have a material adverse effect on our business and results of operations.
We rely heavily on technology, which can be subjectOur risk management practices may leave us exposed to interruption and instability due to operational and technological failures, both internal and external.unidentified or unanticipated risk.
We rely on technology, particularly the Internet and mobileAs a financial services to conduct much ofcompany, our business activityexposes us to certain risks. We seek to monitor and allowmanage our customers to conduct financial transactions. Our systems and operations, including our primary and disaster recovery data center operations, are vulnerable to disruptions from human error, natural disasters, power outages, computer and telecommunications failures, software bugs, computer virusessignificant risk exposures through a set of board-approved limits as well as Key Risk Indicators (KRIs) or other malicious software, distributed denialmetrics. We have adopted a governance framework which includes reporting of service attacks, spam attacks, security breachesthese metrics and other similar events. In addition, extraordinary trading volumes or site usage could causesignificant risks and exposures to management and the Board of Directors. See MD&A-Risk Management for additional information. However, our computer systems to operate at an unacceptably slow speed or even fail. Disruptions to, instability of or other failure to effectively maintain our information technology systems or external technology that allows our customers to use our products and services could harm our business and our reputation. Should our technology operations be disrupted, werisk management methods may have to make significant investments to upgrade, repair or replace our technology infrastructurenot identify future risk exposures and may not be able to make such investments on a timely basis. While we have made significant investments designed to enhanceeffective in mitigating our key risks. Furthermore, our risk management methods may not properly identify and mitigate the reliability and scalabilityaggregation of risks across our organization or the interdependency of our operations, we cannot assure you that we will be able to maintain, expand and upgrade our systems and infrastructure to meet future requirements and mitigate future risks on a timely basis or that we will be able to retain skilled information technology employees. Disruptions in service and slower system response times could result in substantial losses, decreased client service and satisfaction, customer attrition and harm to our reputation.risk mitigation efforts. In addition, technology systems, including our own proprietary systems and the systems of third parties on whom we rely to conduct portionssome of our operations,risk management methods are potentially vulnerable to security breaches and unauthorized usage. An actual or perceived breachbased on an evaluation of the security of our technology could harm our business and our reputation. Further, any actual or perceived breach or cybersecurity attack directed at other financial institutions or financial services companies, whether or not we are impacted, could lead to a general loss of customer confidence in the use of technology to conduct financial transactions, which could negatively impact us, including the market perception of the effectiveness of our security measures and technology infrastructure. The occurrence of any of these events may have a material adverse effect on our business or results of operations.
Further, because our business model relies heavily on our customers’ use of their own personal computers, mobile devices and the Internet, our business and reputation could be harmed by security breaches of ourinformation regarding markets, customers and third parties. Computer viruses and other attacksmatters that are based on our customers’ personal computer systems, home networks and mobile devices or against the third-party networks and systems of internet and mobile service providers could create losses for our customers even without any breach in the security of our systems, and could thereby harm our business and our reputation. As part of our E*TRADE Complete Protection Guarantee, we reimburse our customers for losses caused by a breach of security of our customers’ own personal systems. Such reimbursementsassumptions that may not be covered by applicable insuranceaccurate. A failure to manage our risk effectively could materially and could have a material impact onadversely affect our financial performance andbusiness, results of operations.
Unauthorized disclosure of confidential customer information, whether through a breach of our computer systems or those of our customers or third parties, may subject us to significant liability and reputational harm.
As part of our business, we are required to collect, use and store customer, employee and third party personally identifiable information ("PII"). This may include, among other information, names, addresses, phone numbers, email addresses, contact preferences, tax identification numbers and account information. We maintain systems including procedures designed to securely process, transmit and store confidential information (including PII) and protect against unauthorized access to such information. We also require our third party service providers to have adequate security if they have access to PII. However, these risks have grown in recent years due to increased sophistication and activities of organized crime, hackers, terrorists and other external parties. For example, we, and other financial institutions, experienced a cyber-incident in 2013 which resulted in certain customer contact information being compromised and potentially accessed by unauthorized third parties. As of the date of this Annual

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Report, we are unaware of any financial fraud or other misuse of customer data resulting from this incident.  We are cooperating with government agencies in connection with their investigation.
We have continued to invest in our technology infrastructure, including sophisticated security measures, but, despite these investments, we, our customers and our third party service providers may be vulnerable to additional security breaches, phishing attacks, acts of vandalism, information security breaches, computer viruses or other cybersecurity attacks which could result in unauthorized access, misuse, loss or destruction of data, an interruption in service or other similar events. In addition, because the methods and techniques employed by organized crime, hackers, terrorists and other external parties are increasingly sophisticated and often are not fully recognized or understood until after they have been launched, we may be unable to anticipate, detect or implement effective preventative measures against cybersecurity attacks, which could result in substantial exposure of either employee or customer PII. Any security breach, real or perceived, involving the misappropriation, loss or other unauthorized disclosure of PII, whether by us, our customers or our third party service providers, could severely damage our reputation, expose us to the risk of litigation and liability, disrupt our operations and have a materially adverse effect on our business. In addition, although we maintain insurance coverage that we believe is reasonable, prudent and adequate for the purpose of our business, it may be insufficient to protect us against all losses and costs stemming from security breaches, cyber-attacks and other types of unlawful activity, or any resulting disruptions from such events. Future legislation and regulatory action regarding cybersecurity or PII could result in increased costs and compliance efforts.
We may suffer losses due to credit risk associated with margin lending, securities loaned transactions or financial transactions with counterparties.
We permit certain customers to purchase securities on margin. A downturn in securities markets may impact the value of collateral held in connection with margin receivables and may reduce its value below the amount borrowed, potentially creating collections issues with our margin receivables. In addition, we frequently borrow securities from and lend securities to other broker-dealers. Under regulatory guidelines, when we borrow or lend securities, we must simultaneously disburse or receive cash deposits. A sharp change in security market values may result in losses if counterparties to the borrowing and lending transactions default on their obligations. We also engage in financial transactions with counterparties, including repurchase agreements, that expose us to credit losses in the event counterparties cannot meet their obligations. See Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations—Risk Management for additional information.condition.
Advisory services subject us to additional risks.
We provide advisory services to investors to aid them in their decision making. Investment recommendations and suggestions are based on publicly available documents and communications with investors regarding investment preferences and risk tolerances. Publicly available documents may be inaccurate and misleading, resulting in recommendations or transactions that are inconsistent with investors’ intended results. In addition, advisors may not understand investor needs or risk tolerances, which may result in the recommendation or purchase of a portfolio of assets that may not be suitable for the investor. Risks associated with advisory services also include those arising from possible conflicts of interest, inadequate due diligence, inadequate disclosure, human error and fraud. To the extent that we fail to know our customers or improperly advise them, we could be found liable for losses suffered by such customers, which could harm our reputation and business.
We may suffer losses due to credit risk associated with margin lending, securities lending transactions or other financial transactions.
We permit certain customers to purchase securities on margin and borrow against their securities holdings. A downturn in securities markets may impact the value of collateral held in connection with margin receivables and assets pledged for securities-based lending and may reduce its value below the amount borrowed, potentially creating collections issues if deficiencies are not remediated. In addition, we


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frequently borrow securities from and lend securities to other broker-dealers. Under regulatory guidelines, when we borrow or lend securities, we must simultaneously disburse or receive cash deposits. A sharp change in security market values may result in losses if counterparties to the borrowing and lending transactions default on their obligations. We also engage in financial transactions with counterparties, including repurchase agreements, that expose us to credit losses in the event counterparties cannot meet their obligations.
We may continue to experience losses in our mortgage loan portfolio.
At December 31, 2017, the principal balance of our one-to four-family loan portfolio was $1.4 billion with an allowance for loan losses of $24 million. The principal balance of our home equity loan portfolio was $1.1 billion with an allowance for loan losses of $46 million. Certain characteristics of our mortgage loan portfolio indicate an additional risk of loss and we believe the relative importance of these factors varies, depending upon economic conditions. Whether a loan is amortizing is among the key items we track to predict and monitor credit risk in our mortgage portfolio, together with loan-to-value (LTV)/combined loan-to-value (CLTV), borrower Fair Isaac Credit Organization (FICO) scores, loan type, housing prices, loan vintage and geographic location of the underlying property. Second lien loans carry higher credit risk because the holder of the first lien mortgage has priority in right of payment. As second lien holders, we are also exposed to risk associated with the actions and inactions of the first lien holder loans for which we do not hold the first lien positions and we do not have access to complete data on the first lien positions of second lien home equity loans. Actual loan defaults and delinquencies that exceed our current expectations could negatively impact our financial performance. In the normal course of conducting examinations, our banking regulators, the OCC and Federal Reserve, continue to review our policies and procedures. This process is dynamic and ongoing and we cannot be certain that additional changes or actions to our policies and procedures will not result from their continuing review. Due to the complexity and judgment required by management regarding the effect of matters that are inherently uncertain, there can be no assurance that our allowance for loan losses will be adequate. See MD&A—Risk Management for additional information.
Our corporate debt may limitrestrict how we conduct our business.business and failure to comply with the terms of our corporate debt could adversely affect our financial condition and results of operations.
WeAs of December 31, 2017, we have $1 billion of corporate debt and have the capacity to incur $250$300 million in additional indebtedness under our senior securedunsecured revolving credit facility, subject to certain restrictive covenants.covenant requirements. Our expected annual debt service interest payment is approximately $50$33 million. Our ratio of corporate debt to equity (expressed as a percentage) was 17% at December 31, 2015. The degree to which we are leveraged could have important consequences, including:
a substantialA portion of our cash flow from operations is dedicated to the payment of principal and interest on our indebtedness, thereby reducing the funds available for other purposes;purposes.
ourOur ability to obtain additional financing for working capital, capital expenditures, acquisitions and other corporate needs may be limited; andlimited.

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ourOur leverage may affect our ability to adjust rapidly to changing market conditions and make us more vulnerable in the event of a downturn in general economic conditions or our business.
In addition, a significant reduction in revenues could have a material adverse effectOur senior unsecured revolving credit facility and the indentures governing our corporate debt place limitations on our ability, and certain of our subsidiaries’ ability to, among other things:
Create liens
Merge, consolidate or transfer substantially all of our assets
With respect to our subsidiaries only, incur additional indebtedness


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The senior unsecured revolving credit facility also contains certain financial covenants, including that we maintain a minimum interest coverage ratio, a maximum total leverage ratio and certain capitalization requirements for the parent company and certain of its subsidiaries.
We could be forced to repay immediately any outstanding borrowings under the senior unsecured revolving credit facility and outstanding debt securities at their full principal amount if we were to breach their respective covenants and not cure such breach, even if we otherwise meet our debt service obligations. If we experience a change in control, as defined in the senior unsecured revolving credit facility, we could be required to repay all loans outstanding under the credit facility at their full principal amount plus any accrued interest or fees.
Our ability to make scheduled payments on or to refinance our debt obligations depends on our financial condition, operating performance and our ability to receive dividend payments from our subsidiaries, which isare subject to prevailingcertain business, economic and competitive conditions, regulatory approval or notification, and certain financial, business and other factors beyond our control. We may not be able to maintain a level of cash flows from operating activities sufficient to permit us to pay the principal and interest on our indebtedness.
If our cash flows and capital resources are insufficient to fund our debt service obligations, we may be forced to reduce or delay investments and capital expenditures, or to sell assets, seek additional capital or restructure or refinance our indebtedness. These alternative measures may not be successful and may not permit us to meet our scheduled debt service obligations. In addition, the terms of our existing or future debt instruments may restrict us from adopting some of these alternatives.
Our ability to restructure or refinance our debt will depend on the condition of the capital markets and our financial condition at such time. Any refinancing of our debt could be at higher interest rates and may require us to comply with more onerous covenants, which could further restrict our business operations. In addition, any failure to make payments of interest and principal on our outstanding indebtedness on a timely basis would likely result in a reduction of our credit rating, which could harm our ability to incurobtain additional indebtedness.financing in the future. In addition, any future indebtedness could be at a higher interest rate or include covenants that are more restrictive than our current covenants.
We have a significantThe value of our net deferred tax asset and cannot assure it willassets may be fully realized.adversely affected by further changes in statutory tax rates or changes in our estimates of future taxable income.
We had net deferred tax assets of $1.0 billion$251 million at December 31, 2015.2017. The Tax Cuts and Jobs Act was enacted on December 22, 2017, which resulted in the remeasurement of certain of our deferred tax assets and liabilities using the new statutory federal corporate income tax rate of 21%. As a result, we recognized $58 million of additional tax expense for the year ended December 31, 2017. Further changes to statutory tax rates may impact the value of deferred tax assets and liabilities. We did not establish a valuation allowance against our federal net deferred tax assets at December 31, 20152017 as we believe that it is more likely than not that all of these assets will be realized. In evaluating the need for a valuation allowance, we estimated future taxable income based on management approvedmanagement-approved forecasts. This process required significant judgment by management about matters that are by nature uncertain. If future events differ significantly from our current forecasts, a valuation allowance may need to be established, which could have a material adverse effect on our results of operations and our financial condition. See Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations—MD&A—Summary of Critical Accounting Policies and Estimates for additional information.
As a result of a registered offering of our common stock, an exchange of certain of our debt securities and related transactions in 2009, we believe that we experienced an "ownership change" for tax purposes that could cause us to permanently lose a significant portion of our U.S. federal and state deferred tax assets.
As a result of a registered offering of our common stock, an exchange of certain of our debt securities and related transactions in 2009, we believe that we experienced an "ownership change" as defined under Section 382 of the Internal Revenue Code of 1986, as amended ("Section 382") (which is generally a greater than 50 percentage point increase by certain "5% shareholders" over a rolling three year period). Section 382 imposes an annual limitation on the utilization of deferred tax assets, such as net operating loss carryforwards and other tax attributes, once an ownership change has occurred. Depending on the size of the annual limitation (which is in part a function of our market capitalization at the time of the ownership change) and the remaining carryforward period of the tax assets (U.S. federal net operating losses generally may be carried forward for a period of 20 years), we could realize a permanent loss of a portion of our U.S. federal and state deferred tax assets and certain built-in losses that have not been recognized for tax purposes. It is possible the tax ownership change will extend the period of time it will take to fully utilize our pre-ownership change net operating losses ("NOLs"); however, we believe it will not limit the total amount of pre-ownership change federal NOLs we can utilize. This is a complex analysis and requires us to make certain judgments in determining the annual limitation. As a result, it is possible that we could ultimately lose a portion of our deferred tax assets, which could have a material adverse effect on our results of operations and financial condition.



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Risks Relating to the Regulation of Our Business
We are subject to extensive government regulation, including banking and securities rules and regulations, which could restrict our business practices.
The securities and banking industries arefinancial services industry is subject to extensive regulation. Our broker-dealerbrokerage subsidiaries must comply with many laws and rules, including rules relating to sales practices and the suitability of recommendations to customers, possession and control of customer funds and securities, margin lending, execution and settlement of transactions and anti-money laundering.
Similarly, E*TRADE Financial Corporation, and ETB Holdings, Inc., as a savings and loan holding companies,company, and E*TRADE Bank and E*TRADE Savings Bank, as federally chartered savings banks, are subject to extensive regulation, supervision and examination by the OCC, and the Federal Reserve and the CFPB, and, in the case of E*TRADE Bank and E*TRADE Savings Bank, the savings banks, also the FDIC and CFPB.FDIC. Such regulation and supervision covers all aspects of the banking business, including lending practices, safeguarding deposits, capital structure, recordkeeping, transactions with affiliates and conduct and qualifications of personnel.
In providing services to clients,customers, we manage, use and store sensitive customer data including PII. As a result, we are subject to numerous laws and regulations designed to protect this information, such as U.S.US federal and state laws and foreign regulations governing the protection of PII. These laws have increased in complexity, change frequently and can conflict with one another. In addition, our results of operations could be affected by regulations which impact the business and financial communities generally, including changes to the laws governing taxation, electronic commerce, customer privacy and security of customer data. If we fail to establish and enforce procedures to comply with applicable regulations, our failure could have a material adverse effect on our business.
While we have implemented policies and procedures designed to provide for compliance with all applicable laws and regulations, our regulators have broad discretion with respect to the enforcement of applicable laws and regulations and there can be no assurance that violations will not occur. Failure to comply with applicable laws and regulations and our policies could result in sanctions by regulatory agencies, litigation, civil penalties and harm to our reputation, which could have a material adverse effect on our business, financial condition and results of operations. Further, to the extent we undertake actions requiring regulatory approval or non-objection, our regulators may make their approval or non-objection subject to conditions or restrictions that could have a material adverse effect on our business, results of operations and financial condition. We also anticipate that regulators will continue to intensify their supervision through the exam processNew, or amended legislation, regulations, guidance and increase their enforcement of regulations across the industry. The regulators' heightened expectations and intense supervision have and will continue to increase our costs andsupervisory practices may limit our ability to pursue certain business opportunities.
Asnegatively impact our business and our balance sheet grow, we may become subject to additional regulations and heightened scrutiny by our regulators, as applicable to larger financial institutions. These additional regulations may affect how we conduct our business through capital, client protection, market conduct or other requirements. In addition, our results of operations could be affected by regulations which impact the business and financial communities generally, including changes to the laws governing taxation, electronic commerce, customer privacy and security of customer data. If we fail to establish and enforce procedures to comply with applicable regulations, our failure could have a material adverse effect on our business.
Ongoing regulatory reform efforts may have a material impact on our operations. In addition, if we are unable to meet any new or ongoing requirements, we could face negative regulatory consequences, which could have a material adverse effect on our business.
In July 2010, the President signed into law the Dodd-Frank Act. This law contains various provisions designed to enhance financial stability and to reduce the likelihood of another financial crisis and significantly changed the bank regulatory structure for our Company and its thrift subsidiaries. Portions of the Dodd-Frank Act were effective immediately, but other portions were or will be effective following extended transition periods or through numerous rulemakings by multiple government agencies, some of which have not yet been completed. While there continues to be some uncertainty about the full impact of these changes, we do know that we are subject to a more complex regulatory framework and we will continue to incur costs to implement the new requirements as well as monitor for continued compliance.
The Federal Reserve has primary jurisdiction for the supervision and regulation of savings and loan holding companies, including the Company; and the OCC has primary supervision and regulation of federal savings associations, such as the Company’s two thrift subsidiaries. Although the Dodd-Frank Act maintained the federal thrift charter, it eliminated certain preemption, branching and other benefits of the charter and imposed new penalties for failure to comply with the QTL test. The Dodd-Frank Act also requires all companies, including savings and loan

16


holding companies that directly or indirectly control an insured depository institution, to serve as a source of strength for the institution, including committing necessary capital and liquidity support.
We are required to file periodic reports with the Federal Reserve and are subject to examination and supervision by it. The Federal Reserve also has certain types of enforcement powers over us, ETB Holdings, Inc., and our non-depository institution subsidiaries, including the ability to issue cease-and-desist orders, force divestiture of our thrift subsidiaries and impose civil and monetary penalties for violations of federal banking laws and regulations or for unsafe or unsound banking practices. Our thrift subsidiaries are subject to similar reporting, examination, supervision and enforcement oversight by the OCC. The Federal Reserve has issued guidance aligning the supervisory and regulatory standards of savings and loan holding companies more closely with the standards applicable to bank holding companies. For all banks and thrifts with total consolidated assets over $10 billion, including E*TRADE Bank, the CFPB has exclusive rulemaking and examination, and primary enforcement authority, under federal consumer financial laws and regulations. In addition, the Dodd-Frank Act permits states to adopt consumer protection laws and regulations that are stricter than those regulations promulgated by the CFPB.
For us, one of the most significant changes since the passage of Dodd-Frank has been that savings and loan holding companies such as our Company are now subject to the same capital and activity requirements as those applicable to bank holding companies. The phase-in of these capital requirements began January 1, 2015 and we will be required to comply with the fully phased-in capital standards beginning in 2019. We expect to meet the capital requirements applicable to thrift holding companies as they are phased in. However, it is possible that our regulators may impose additional, more stringent capital and other prudential standards, which could be applicable to us, prior to the end of the five year phase-in period. For example, both the OCC and the Federal Reserve have issued generally applicable final regulations that required E*TRADE Bank and will ultimately also require the parent company to conduct capital adequacy tests on their operations. Pursuant to those regulations, E*TRADE Bank disclosed a summary of these stress test results to the OCC in 2014 and 2015 and the Company will ultimately also be required to disclose a summary of its stress test results to the Federal Reserve on or before March 31, 2017.
In addition, the U.S. Department of Labor is pursuing regulations seeking to broaden the definition of who is an investment advice fiduciary and how such advice can be provided to account holders in retirement accounts such as 401(k) plans and IRAs. The final rule is expected to be issued later in 2016, and may have an adverse impact on our business.
New legislation, rule changes or changes in the interpretation or enforcement of existing laws, rules and regulations could increase our compliance costs and adversely affect our business and results of operations. For further information on how ongoing regulatory reform could affect us, see Item 1. Business—Regulation.results.
If we fail to comply with applicable securities and banking laws, rules and regulations, either domestically or internationally, we could be subject to disciplinary actions, litigation, investigations, damages, penalties or restrictions that could significantly harm our business.
The SEC, FINRA and other self-regulatory organizations and state securities commissions, among other things, can censure, fine, issue cease-and-desist orders or suspend or expel a broker-dealer or any of its officers or employees. The OCC and Federal Reserve may take similar action with respect to our banking and other financial activities, respectively. Similarly, the attorneys general of each state could bring legal action on behalf of the citizens of the various states to ensure compliance with local laws. Regulatory agencies in countries outside of the U.S. have similar authority. The ability to comply with applicable laws and rules is dependent in part on the establishment and maintenance of a reasonable compliance function. The failure to establish and enforce reasonable compliance procedures, even if unintentional, could subject us to significant losses or disciplinary or other actions.
During 2012, we completed a review of order handling practices and pricing for order flow between E*TRADE Securities and G1 Execution Services, LLC. We implemented the changes to our practices and procedures that were recommended during the review. Banking regulators and federal securities regulators were regularly updated during the course of the review and may initiate investigations into the Company’s historical practices which could subject it to monetary penalties and cease-and-desist orders, which could also prompt claims by customers of E*TRADE Securities. Any of these actions could materially and adversely affect us. On July 11, 2013, FINRA notified E*TRADE Securities and G1 Execution Services, LLC that it is conducting an examination of both firms’ routing practices. We are cooperating fully with FINRA in this examination. Under the agreement governing the sale of G1 Execution Services, LLC to Susquehanna International Group, LLP, we remain responsible for any resulting actions taken against G1 Execution Services, LLC as a result of such investigation.

17


We are subject to litigation and regulatory investigations and may not always be successful in defending against such claims and proceedings.
The financial services industry faces substantial litigation and regulatory risks. We are subject to arbitration claims and lawsuits in the ordinary course of our business, as well as class actions and other significant litigation. We also are the subject of inquiries, investigations and proceedings by regulatory and other governmental agencies. Actions brought against us may result in settlements, awards, injunctions, fines, penalties and other results adverse to us. Predicting the outcome of such matters is inherently difficult, particularly where claims are brought on behalf of various classes of claimants or by a large number of claimants, when claimants seek substantial or unspecified damages or when investigations or legal proceedings are at an early stage. A substantial judgment, settlement, fine or penalty could be material to our operating results or cash flows, for a particular period, depending on our results for that period, or could cause us significant reputational harm, which could harm our business prospects. In market downturns, the volume of legal claims and amount of damages sought in litigation and regulatory proceedings against financial services companies have historically increased. We are also subject to litigation claims from third parties alleging infringement of their intellectual property rights. Such litigation can require the expenditure of significant resources, regardless of whether the claims


E*TRADE 2017 10-K | Page 19


have merit. If we were found to have infringed a third-party patent or other intellectual property right, we could incur substantial liability and in some circumstances could be enjoined from using the relevant technology or providing related products and services, which could have a material adverse effect on our business and results of operations.
The SEC, FINRA and other SROs and state securities commissions, among other things, can censure, fine, issue cease-and-desist orders or suspend or expel a broker-dealer or any of its officers or employees. Clearing securities firms, such as E*TRADE Securities, are subject to substantially more regulatory control and examination than introducing brokers that rely on others to perform clearing functions. Similarly, the attorneys general of each state could bring legal action on behalf of the citizens of the various states to ensure compliance with local laws. Regulatory agencies in countries outside of the US have similar authority. The ability to comply with applicable laws and rules is dependent in part on the establishment and maintenance of a reasonable compliance function. The failure to establish and enforce reasonable compliance procedures, even if unintentional, could subject us to significant losses or disciplinary or other actions.
The Federal Reserve has primary jurisdiction for the supervision and regulation of savings and loan holding companies, including the Company; and the OCC has primary supervision and regulation of federal savings associations, such as the Company’s two thrift subsidiaries. Although the Dodd-Frank Act maintained the federal thrift charter, it eliminated certain preemption, branching and other benefits of the charter and imposed new penalties for failure to comply with the QTL test.
We are required to file periodic reports with the Federal Reserve and are subject to examination and supervision by it. The Federal Reserve Board also has certain types of enforcement powers over us, including the ability to issue cease-and-desist orders, force divestiture of our thrift subsidiaries and impose civil and monetary penalties for violations of federal banking laws and regulations or for unsafe or unsound banking practices. The Federal Reserve has issued guidance aligning the supervisory and regulatory standards of savings and loan holding companies more closely with the standards applicable to bank holding companies. Our thrift subsidiaries are subject to similar reporting, examination, supervision and enforcement oversight by the OCC. For all banks and thrifts with total consolidated assets over $10 billion, including E*TRADE Bank, as well as their affiliates, the CFPB has exclusive rulemaking and examination, and primary enforcement authority, under federal consumer financial laws and regulations. In addition, states may adopt consumer protection laws and regulations that are stricter than those regulations promulgated by the CFPB.
The Company surpassed $50 billion in total consolidated assets on a four-quarter average in the first quarter of 2017 which we believe is a meaningful regulatory threshold, as US banking organizations become subject to a number of additional, and in some cases more stringent, regulatory requirements once they reach that size. These additional regulations may affect how we conduct our business through heightened capital, liquidity, governance, or other requirements. We anticipate that regulators will continue to intensify their supervision through the exam process and increase their enforcement of regulations across the industry. The regulators' heightened expectations and intense supervision have and will continue to increase our costs and may limit our ability to pursue certain business opportunities.
New legislation, rule changes or changes in the interpretation or enforcement of existing laws, rules and regulations could increase our compliance costs and adversely affect our business and results of operations. For example, in April 2016, the DOL published its final fiduciary regulations seeking to broaden the definition of who is an investment advice fiduciary and how such advice can be provided to account holders in retirement accounts such as 401(k) plans and IRAs. Certain aspects of these regulations began to take effect in June 2017, and the remaining aspects of these regulations are currently scheduled to take effect on July 1, 2019. For further information on how ongoing regulatory reform could affect us, see Business—Regulation.


E*TRADE 2017 10-K | Page 20


If we do not maintain the capital and liquidity levels required by regulators, we may be fined or subject to other disciplinary or corrective actions.
The SEC, FINRA, the OCC, the CFTC, the Federal Reserve and various other regulatory agencies have stringent rules with respect to the maintenance of specific levels of regulatory capital by banks and net capital by securities broker-dealers. E*TRADE Bank is subject to variousbroker-dealers and regulatory capital requirements administered by the OCC, and E*TRADE Financial Corporation became subject to specific capital requirements administered by the Federal Reserve on January 1, 2015. Failure to meet minimum capital requirements can trigger certain mandatory, and possibly additional discretionary actions by regulators that, if undertaken, could harm E*TRADE Bank’s and E*TRADE Financial Corporation’s operations and financial statements.banks.
E*TRADE Bank must meet specific capital guidelines that involve quantitative measures of E*TRADE Bank’s assets, liabilities and certain off-balance sheet items as calculated under regulatory accounting practices. In July 2013, the U.S. Federal banking agencies finalized a rule to implement Basel III in the U.S., which provides the framework for the calculation of a banking organization’s regulatory capital and risk-weighted assets. The Basel III framework establishes Common Equity Tier 1 capital as a new tier of capital, raises the minimum thresholds for required capital, increases minimum required risk-based capital ratios, narrows the eligibility criteria for regulatory capital instruments, provides for new regulatory capital deductions and adjustments, and modifies methods for calculating risk-weighted assets (the denominator of risk-based capital ratios) by, among other things, strengthening counterparty credit risk capital requirements. The Basel III final regulatory framework also introduces a capital conservation buffer that limits a banking organization’s ability to make capital distributions and discretionary bonus payments to executive officers if a banking organization fails to maintain a Common Equity Tier 1 capital conservation buffer of more than 2.5%, on a fully phased-in basis, of total risk-weighted assets above each of the following minimum risk-based capital ratio requirements: Common Equity Tier 1 (4.5%), Tier 1 (6.0%), and total risk-based capital (8.0%). This requirement became effective on January 1, 2016, and will be fully phased in by 2019.
The regulatory framework became effective for the Company and E*TRADE Bank on January 1, 2015. The fully phased-in Basel III capital standards will become effective January 1, 2019 for the Company and E*TRADE Bank.
Several elements of the Basel III final capital standards had a meaningful impact to us. The vast majority of margin receivables now qualify for 0% risk-weighting, and we include a larger portion of our deferred tax assets in regulatory capital, both having a favorable impact on our current capital ratios. A portion of this benefit will be offset as we phase out TRUPs from the parent company's regulatory capital. In addition, upon adoption, we made the one-time, permanent election to exclude AOCI from the calculation of Common Equity Tier 1 capital.
The Company’s and E*TRADE Bank’s capital amounts and classification are subject to qualitative judgments by the regulators about the strength of components of its capital, risk weightings of assets, off-balance sheet

18


transactions and other factors. Any significant reduction in the Company’s or E*TRADE Bank’s regulatory capital could result in the Company or E*TRADE Bank being less than "well capitalized" or "adequately capitalized" under applicable capital standards. A failure of the Company or E*TRADE Bank to be "adequately capitalized" which is not cured within time periods specified in the indentures governing our senior secured revolving credit facility would constitute a default under our senior secured revolving credit facility and likely result in any outstanding balance on the senior secured revolving credit facility becoming immediately due and payable. In addition, if E*TRADE Bank or E*TRADE Savings Bank are less than “well capitalized” or “adequately capitalized” under applicable capital rules, the ability of E*TRADE Bank and E*TRADE Savings Bank to receive, renew or roll-over sweep deposits, which are regarded as broker deposits for purposes of the Federal Deposit Insurance Act, could be impacted. Sweep deposits are a significant source of liquidity for the savings banks, and if they were terminated by the FDIC, that could have a material negative effect on our business.
The OCC and the Federal Reserve may request we raise equity to increase the regulatory capital of the Company or E*TRADE Bank or to further reduce debt. If we were unable to raise equity, we could face negative regulatory consequences, such as restrictions on our activities, requirements that we divest ourselves of certain businesses and requirements that we dispose of certain assets and liabilities within a prescribed period. Any such actions could have a material negative effect on our business.
Similarly, failureFailure to maintain the required net capital by our US securities broker-dealersbroker-dealer or FCM could result in suspension or revocation of registration by the SEC andor suspension or expulsion by FINRA, the CFTC or the NFA, as applicable, and could ultimately lead to the firm’s liquidation. If such net capital rules are changed or expanded, or if there is an unusually large charge against net capital, operations that require an intensive use of capital could be limited. Such operations may include investing activities, marketing and the financing of customer account balances. Also, our ability to withdraw capital from brokerage subsidiaries could be restricted.
E*TRADE Bank and E*TRADE Savings Bank are subject to various regulatory capital requirements administered by the OCC, and the Company is subject to specific capital requirements administered by the Federal Reserve. Failure to meet minimum capital requirements can trigger certain mandatory, and possibly additional discretionary actions by regulators that, if undertaken, could affect the operations and financial performance of these entities. The capital amounts and classifications of the Company, E*TRADE Bank and E*TRADE Savings Bank are subject to qualitative judgments by the regulators of these entities, including about the strength of components of its capital, risk weightings of assets, off-balance sheet transactions and other factors. Any significant reduction in the Company’s, E*TRADE Bank’s or E*TRADE Savings Bank's regulatory capital could result in them being less than "well capitalized" or "adequately capitalized" under applicable capital standards. A failure to be "adequately capitalized" that is not cured within time periods specified in the credit agreement for our senior unsecured revolving credit facility would constitute a default under our senior unsecured revolving credit facility and likely result in any outstanding balance on the senior unsecured revolving credit facility becoming immediately due and payable. In addition, the Federal Deposit Insurance Act prohibits the acceptance, renewal or roll-over of “brokered deposits” by depository institutions that are not “well capitalized,” unless a depository institution is “adequately capitalized” and receives a waiver from the FDIC. Sweep deposits that qualify as “brokered deposits” are a significant source of liquidity for E*TRADE Bank and E*TRADE Savings Bank, and if they were terminated by the FDIC, that could have a material negative effect on our business. If we fail to meet certain capital requirements, the Federal Reserve and the OCC may request we raise equity or otherwise increase the regulatory capital of the Company, E*TRADE Bank or E*TRADE Savings Bank. If we were unable to raise equity or otherwise increase capital, we could face negative regulatory consequences, including under the “prompt corrective action” framework, such as restrictions on our activities and requirements that we dispose of certain assets and liabilities within a prescribed period. Any such actions could have a material negative effect on our business.
As a non-grandfathered savings and loan holding company, we are subject to activity limitations and requirements that could restrict our ability to engage in certain activities and take advantage of certain business opportunities.
Under applicable law, our banking activities are restricted to those that are financial in nature and certain real estate-related activities. Although we believe all of our existing activities and investments are permissible, we are unable to pursue future activities that are not financial in nature or otherwise real-estate related. We are also limited in our ability to invest in other savings and loan holding companies. The Dodd-Frank Act also requiresVarious other laws and regulations require savings and loan holding companies like ours,such as the Company, as well as all of our thrift subsidiaries, to be both "well capitalized" andor "well managed" in order for us to conduct certain financial activities, such as securities underwriting. We believe that we will be able to continue to engage in all of our current financial activities. However, if we and our thrift subsidiaries are unable to satisfy the "well capitalized" and "well managed" requirements, we could be subject to activity restrictions that could prevent us from engaging in certain activities as well as other negative regulatory actions.


E*TRADE 2017 10-K | Page 21


In addition, E*TRADE Bank isand E*TRADE Savings Bank are currently subject to extensive regulation of itstheir activities and investments, capitalization, community reinvestment, risk management policies and procedures and relationships with affiliated companies. Acquisitions of and mergers with other financial institutions, purchases of deposits and loan portfolios, the establishment of new depository institution subsidiaries and the commencement of certain new activities by bankthese subsidiaries require the prior approval of the OCC and the Federal Reserve, and in some cases the FDIC, any of which may deny approval or condition their approval on the imposition of limitations on the scope of our planned activity. Also, these regulations and conditions could affect our ability to realize synergies from future acquisitions, negatively affect us following an acquisition and also delay or prevent the development, introduction and marketing of new products and services.

19


Risks Relating to Owning Our Stock
Our business operations are restricted by the terms of our corporate debt.
Our senior secured revolving credit facility and the indentures governing our corporate debt contain various covenants and restrictions that place limitations on our ability and certain of our subsidiaries’ ability to, among other things:
incur additional indebtedness;
create liens;
pay dividends, make distributions or other payments;
repurchase or redeem capital stock;
make investments or other restricted payments;
merge, consolidate or transfer substantially all of our assets; and
enter into transactions with our shareholders or affiliates.
As a result of the covenants and restrictions contained in the documents governing our indebtedness, we are limited in how we conduct our business and we may be unable to raise additional debt or equity financing at all or on terms sufficient to compete effectively or to take advantage of new business opportunities. Some of the covenants and restrictions described above were lifted or modified in connection with the upgrade by rating agencies of our unsecured debt to “investment grade status” in 2015; however, some covenants and restrictions may be reapplied in the event our unsecured debt falls below "investment grade status" in the future.
The senior secured revolving credit facility contains certain financial covenants, including that we maintain a minimum interest coverage ratio (as defined in the senior secured revolving credit facility) of 3.0 to 1.0, a maximum total leverage ratio, a maximum asset quality ratio, certain capitalization requirements for the parent company and certain of its subsidiaries and at least $100 million in unrestricted cash at the parent company.
We could be forced to repay immediately any outstanding borrowings under the senior secured revolving credit facility and outstanding debt securities at their full principal amount if we were to breach these covenants and did not cure such breach within the cure periods (if any) specified in the respective indentures and senior secured revolving credit facility. Further, if we experience a change of control, as defined in the indentures or the senior secured revolving credit facility, we could be required to offer to purchase our debt securities at 101% of their principal amount or to repay all loans outstanding under the credit facility at their full principal amount plus any accrued interest or fees.
We cannot assure that we will be able to remain in compliance with these covenants in the future and, if we fail to comply, we cannot guarantee that we will be able to obtain waivers from the appropriate parties and/or amend the covenants. In addition, the terms of any future indebtedness could include more restrictive covenants than our current covenants. Failing to comply with these covenants could have a material adverse effect on our business and financial condition.
The value of our common stock may be diluted if we need additional funds in the future.future and is subject to the liquidation preference of our preferred stock.
In the future, we may need to raise additional funds via the issuance and sale of our debt and/or equity instruments, which we may not be able to conduct on favorable terms, if at all. If adequate funds are not available on acceptable terms, we may be unable to fund our capital needs and our plans for the growth of our business.
In addition, if funds are available, the issuance of equity securities could significantly dilute the value of our shares of our common stock and cause the market price of our common stock to fall. We have the ability to issue a significant number of shares of stock in future transactions, which would substantially dilute existing stockholders, without seeking further stockholder approval.
In recent periods, We have issued $700 million aggregate liquidation preference of preferred stock in two series, Series A Preferred Stock and Series B Preferred Stock. Future issuances and sales of preferred stock or the globalperception that such issuances and sales could occur, may also cause prevailing market prices for the Series A Preferred Stock, Series B Preferred Stock and our common stock to decline and may adversely affect our ability to raise additional capital in the financial markets were in turmoilat times and the equity and credit markets experienced extreme volatility, which caused already weak economic conditionsprices favorable to worsen. Continued turmoil in the global financial markets could further restrict our access to the equity and debt markets.us.


20


The market price of our common stock may continue to be volatile.
From January 1, 20122013 through December 31, 2015,2017, the price per share of our common stock ranged from a low of $7.08$9.06 to a high of $31.48.$51.04. The market price of our common stock has been, and is likely to continue to be, highly volatile and subject to wide fluctuations. Among the factors that may affect our stock price are the following:
speculationSpeculation in the investment community or the press about, or actual changes in, our competitive position, organizational structure, executive team, operations, financial condition, financial reporting and results, ability to meet growth targets or plans to engage in strategic transactions;transactions
theThe announcement of new products, services, acquisitions, or dispositions by us or our competitors; andcompetitors
increasesIncreases or decreases in revenues or earnings, changes in earnings estimates by the investment community, and variations between estimated financial results and actual financial results.results
Changes in theThe pricing structure for products and services offered to customers by us or our competitors
General stock market generallyvolatility or as it concernsvolatility related to our industry may also affect our stock price. In the past, volatility in the market price of a company’s securities has often led to securities class action litigation. Such litigation could result in substantial costs to us and divert our attention and resources, which could harm our business. We have been a party to litigation related to the decline in the market price of our stock in the past and such litigation could occur again in the future. Declines in the market price of our common stock or


E*TRADE 2017 10-K | Page 22


failure of the market price to increase could also harm our ability to retain key employees, reduce our access to capital impact our ability to utilize deferred tax assets in the event of another ownership change and otherwise harm our business.
We have provisions in our organizational documents that may discourage takeover attempts.
Certain provisions of our certificate of incorporation and bylaws may discourage, delay or prevent a third party from acquiring control of us in a merger, acquisition or similar transaction that a stockholder may consider favorable. Such provisions include:
authorizationAuthorization for the issuance of "blank check" preferred stock;stock
theThe prohibition of cumulative voting in the election of directors;directors
aA super-majority voting requirement to effect business combinations and certain amendments to our certificate of incorporation and bylaws;bylaws
limitsLimits on the persons who may call special meetings of stockholders;stockholders
theThe prohibition of stockholder action by written consent; andconsent
advanceAdvance notice requirements for nominations to the Board or for proposing matters that can be acted on by stockholders at stockholder meetings.meetings
In addition, certain provisions of our stock incentive plans, management retention and employment agreements (including severance payments and stock option acceleration), our senior securedunsecured revolving credit facility, certain provisions of Delaware law and certain provisions of the indentures governing certain series of our debt securities that would require us to offer to purchase such securities at a premium in the event of certain changes in our ownership may also discourage, delay or prevent someone from acquiring or merging with us, which could limit the opportunity for our stockholders to receive a premium for their shares of our common stock and could also affect the price that some investors are willing to pay for our common stock.

21


ITEM 1B.    UNRESOLVED STAFF COMMENTS
None.


E*TRADE 2017 10-K | Page 23


ITEM 2.    PROPERTIES
A summary of our significant locations at December 31, 20152017 is shown in the following table. Square footage amounts are net of space that has been sublet or space that is part of a facility restructuring. 
LocationApproximate Square Footage
Alpharetta, Georgia260,000
Jersey City, New Jersey109,000
Arlington, Virginia102,000
Sandy, Utah66,00085,000
Menlo Park, California63,000
Chicago, Illinois46,000
New York, New York52,00031,000
All facilities are leased at December 31, 2015. All of our facilities are used by either our trading and investing or balance sheet management segments, in addition to the corporate/other category.2017. All other leased facilities with space of less than 25,000 square feet are not listed by location. In addition to the significant facilities above, we also lease all 30 regional branches,financial centers, ranging in space from approximately 2,500 to 8,000 square feet.
ITEM 3.    LEGAL PROCEEDINGS
Information in response to this item can be found under the heading "Legal Matters"Legal Matters in Note 19—20—Commitments, Contingencies and Other Regulatory Matters to Part II. Item 8. Financial Statements and Supplementary Data in this Annual Report and is incorporated by reference into this item.
ITEM 4.MINE SAFETY DISCLOSURES
ITEM 4.     MINE SAFETY DISCLOSURES
Not applicable.

22
E*TRADE 2017 10-K | Page 24


PART II
ITEM 5.
ITEM 5.    MARKET FOR REGISTRANT’S COMMON EQUITY, RELATED SHAREHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES

Our common stock is listed on the NASDAQ Stock Market under the ticker symbol ETFC.
Price Range of Common Stock
The following tablegraph shows the high and low intraday sale prices of our common stock as reported by the NASDAQ for the periods indicated:
2015 2014
High Low High Low2017 2016
       High Low High Low
First Quarter$28.67
 $21.01
 $25.58
 $18.86
$38.61
 $32.25
 $29.05
 $19.61
Second Quarter$31.48
 $27.24
 $23.87
 $19.24
$38.52
 $33.06
 $28.14
 $21.52
Third Quarter$30.66
 $22.66
 $24.57
 $20.13
$43.67
 $38.13
 $29.36
 $21.94
Fourth Quarter$30.98
 $24.55
 $24.58
 $18.20
$51.04
 $42.55
 $36.04
 $27.34
The closing sale price of our common stock as reported on the NASDAQ on February 19, 201616, 2018 was $22.49$51.81 per share. At that date, there were 738628 holders of record of our common stock.
Common Stock Dividends
We have never declared or paid cash dividends on our common stock and have no current plans to do so in the future. OurFor additional information regarding our ability to pay dividends, on our common stock may be restricted by the termssee Business–Regulation, Note 16–Shareholders' Equity and Note 18–Regulatory Requirements.


E*TRADE 2017 10-K | Page 25

Share Repurchases
Issuer Purchases of Equity Securities
The table below shows the timing and impact of our share repurchasesrepurchase program, if applicable, and the shares withheld from employees to satisfy tax withholding obligations during the three months ended December 31, 20152017 (dollars in millions, except per share amounts):
Period 
Total Number of Shares Purchased(1)
 
Average Price Paid per Share(2)
 
Total Number of Shares Purchased as Part of the Publicly Announced Plan(3)
 
Maximum Dollar Value of Shares That May Yet Be Purchased Under the Plan(3)
October 1, 2015 - October 31, 2015 1,194
 $26.63
 
 $
November 1, 2015 - November 30, 2015 650,415
 $30.26
 650,000
 $780.3
December 1, 2015 - December 31, 2015 1,014,526
 $30.00
 1,009,971
 $750.0
Total 1,666,135
 $30.10
 1,659,971
 $750.0
Period 
Total Number of Shares Purchased(1)
 
Average Price Paid per Share(2)
 
Total Number of Shares Purchased as Part of the Publicly Announced
Plan(3)
 
Maximum Dollar Value of Shares That May Yet Be Purchased Under the Plan(3)
October 1, 2017 - October 31, 2017 1,033,764
 $43.53
 1,033,400
 $768.0
November 1, 2017 - November 30, 2017 2,162,089
 $44.19
 2,153,600
 $672.8
December 1, 2017 - December 31, 2017 704,668
 $49.48
 702,900
 $638.0
Total 3,900,521
 $44.97
 3,889,900
  
(1)Includes 6,164Of the shares purchased during the three months ended December 31, 2017, 10,621 were withheld to satisfy tax withholding obligations associated with restricted shares.vested share-based payments.
(2)Excludes commission paid.
(3)On November 19, 2015, the Company publiclyIn July 2017, we announced that itsour Board of Directors had authorized the repurchase of up to $800 million$1 billion of shares of the Company'sour common stock through March 31, 2017.stock. The timing and exact amount of any common stock repurchases will depend on various factors, including market conditions and the Company’sour capital position. The Company’sOur share repurchase program does not include specific price targets, may be executed through open market purchases or privately negotiated transactions, may utilize Rule 10b5-1 plans and may be suspended or terminated at any time at the Company’sour discretion.

23
E*TRADE 2017 10-K | Page 26



Performance Graph
The following performance graph shows the cumulative total return to a holder of the Company’sour common stock, assuming dividend reinvestment, compared with the cumulative total return, assuming dividend reinvestment, of the Standard & Poor ("S&P")(S&P) 500 Index and the Dow Jones US Financials Index during the period from December 31, 20102012 through December 31, 2015.2017.
12/10 12/11 12/12 12/13 12/14 12/1512/12 12/13 12/14 12/15 12/16 12/17
E*TRADE Financial Corporation100.00
 49.75
 55.94
 122.75
 151.59
 185.25
100.00
 219.44
 271.01
 331.17
 387.15
 553.85
S&P 500 Index100.00
 102.11
 118.45
 156.82
 178.29
 180.75
100.00
 132.39
 150.51
 152.59
 170.84
 208.14
Dow Jones US Financials Index100.00
 87.16
 110.56
 148.39
 170.04
 170.19
100.00
 134.22
 153.80
 153.94
 180.64
 216.82


24
E*TRADE 2017 10-K | Page 27


ITEM 6.SELECTED CONSOLIDATED FINANCIAL DATA
(Dollars in millions, shares in thousands, except per share amounts):
ITEM 6.    SELECTED FINANCIAL DATA
 Year Ended December 31, Variance
 2015 2014 2013 2012 2011 2015 vs. 2014
Results of Operations:           
Net operating interest income$1,086
 $1,074
 $969
 $1,076
 $1,213
 1%
Total net revenue$1,428
 $1,814
 $1,723
 $1,900
 $2,037
 (21)%
Provision (benefit) for loan losses$(40) $36
 $143
 $355
 $441
 (211)%
Net income (loss)$268
 $293
 $86
 $(113) $157
 (9)%
Basic net earnings (loss) per share$0.92
 $1.02
 $0.30
 $(0.39) $0.59
 (10)%
Diluted net earnings (loss) per share$0.91
 $1.00
 $0.29
 $(0.39) $0.54
 (9)%
Weighted average shares—basic290,762
 288,705
 286,991
 285,748
 267,291
 1%
Weighted average shares—diluted295,011
 294,103
 292,589
 285,748
 289,822
 —%
(Dollars in millions):
 December 31, Variance
 2015 2014 2013 2012 2011 2015 vs. 2014
Financial Condition:           
Available-for-sale securities$12,589
 $12,388
 $13,592
 $13,443
 $15,651
 2%
Held-to-maturity securities$13,013
 $12,248
 $10,181
 $9,540
 $6,080
 6%
Margin receivables$7,398
 $7,675
 $6,353
 $5,804
 $4,826
 (4)%
Loans receivable, net$4,613
 $5,979
 $8,123
 $10,099
 $12,333
 (23)%
Total assets$45,427
 $45,530
 $46,280
 $47,387
 $47,940
 —%
Deposits$29,445
 $24,890
 $25,971
 $28,393
 $26,460
 18%
Corporate debt           
Interest-bearing$989
 $1,328
 $1,726
 $1,722
 $1,451
 (26)%
Non-interest-bearing$8
 $38
 $42
 $43
 $43
 (79)%
Shareholders’ equity$5,799
 $5,375
 $4,856
 $4,904
 $4,928
 8%
The selected consolidated financial data should be read in conjunction with Item 7. Management’s Discussion MD&A and Analysis of Financial Condition and Results of Operations and Item 8. Financial Statements and Supplementary Data.
(Dollars in millions except per share amounts, shares in thousands):
  Year Ended December 31, Variance
 Results of Operations:
 2017 2016 2015 2014 2013 2017 vs. 2016
Net interest income $1,485
 $1,148
 $1,021
 $961
 $855
 29%
Commissions $441
 $442
 $424
 $456
 $420
 —%
Total net revenue $2,366
 $1,941
 $1,370
 $1,704
 $1,613
 22%
Provision (benefit) for loan losses $(168) $(149) $(40) $36
 $143
 13%
Total non-interest expense $1,470
 $1,252
 $1,319
 $1,216
 $1,275
 17%
Net income $614
 $552
 $268
 $293
 $86
 11%
Basic earnings per share $2.16
 $1.99
 $0.92
 $1.02
 $0.30
 9%
Diluted earnings per share $2.15
 $1.98
 $0.91
 $1.00
 $0.29
 9%
Weighted average shares—basic 273,190
 277,789
 290,762
 288,705
 286,991
 (2)%
Weighted average shares—diluted 274,352
 279,048
 295,011
 294,103
 292,589
 (2)%
 Financial Condition (at year end):
            
Available-for-sale securities $20,679
 $13,892
 $12,589
 $12,388
 $13,592
 49%
Held-to-maturity securities $23,839
 $15,751
 $13,013
 $12,248
 $10,181
 51%
Margin receivables $9,071
 $6,731
 $7,398
 $7,675
 $6,353
 35%
Loans receivable, net $2,654
 $3,551
 $4,613
 $5,979
 $8,123
 (25)%
Total assets $63,365
 $48,999
 $45,427
 $45,530
 $46,280
 29%
Deposits $42,742
 $31,682
 $29,445
 $24,890
 $25,971
 35%
Customer payables $9,449
 $8,159
 $6,544
 $6,455
 $6,310
 16%
Corporate debt $991
 $994
 $997
 $1,366
 $1,768
 —%
Shareholders’ equity $6,931
 $6,272
 $5,799
 $5,375
 $4,856
 11%

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E*TRADE 2017 10-K | Page 28


ITEM 7. MANAGEMENT’S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS (MD&A)
The following discussion should be read in conjunction with the consolidated financial statements and the related notes that appear elsewhereincluded in this document.Financial Statements and Supplementary Data.
GLOSSARY OF TERMS
In analyzing
OVERVIEW
Our mission is to enhance the financial independence of investors and discussingtraders through a powerful digital offering and professional guidance. Our vision is to be the #1 digital broker and advisor to traders and investors, known for an easy-to-use platform and the completeness of our offering. Our success in the future will depend upon, among other things, our ability to execute on our business we utilize certain metrics, ratiosstrategy. Our financial performance is affected by a number of factors outside of our control, including:
Customer demand for financial products and other terms that are definedservices and the impact of actions by our competitors
Our ability to attract and retain customers
Performance, volume and volatility of the equity and capital markets
The level and volatility of interest rates
Our ability to move capital to our parent company from our subsidiaries subject to regulatory approvals or notifications
Changes to the rules and regulations governing the financial services industry
The performance of the residential real estate and credit markets
Market demand and liquidity in the Glossary of Terms, which is located at the end of this item.
OVERVIEW
We are a financial services company that, through our subsidiaries, provides a full suite of online brokerage, investing and related banking solutions at a competitive price. We provide these services to customers primarily through our digital platforms and through our network of industry-licensed customer service representatives and financial consultants. We also operate a bank with the primary purpose of maximizing the value of deposits generated through our brokerage business.secondary market for agency securities
Our net revenue is generated primarily from our brokerage and banking activities and the resulting net operating interest income, commissions and fees and service charges. Net operating interest income is largely impacted by the size of our balance sheet, our balance sheet mix, and average yields on our assets and liabilities. Net operating interest income is driven primarily driven from interest earned on the investment of deposits and customer payables into investment securities real estate loans and margin receivables, less interest paid on interest-bearing liabilities, including deposits, and customer payables, as well ascorporate debt and other borrowings. Net interest income is also earned on our legacy mortgage loan portfolio which we expect to continue to run off in future periods. Commissions revenue is generated by customer trades and is largely impacted by trade volume (DARTs) and commission rates. Fees and service charges revenue is mainly impacted by order flow revenue, fees earned on off-balance sheet customer cash, mutual fund service fees and fee-generating customer assets.advisor management fees. Our net revenue is offset by operatingnon-interest expenses, the largest beingof which are compensation and benefits and advertising and market development and professional services.development.
Key Factors Affecting Financial Performance
Our financial performance is affected by a number of factors outside of our control, including:
customer demand for financial products and services;
weakness or strength of the residential real estate and credit markets;
performance, volume and volatility of the equity and capital markets;
customer perception of the financial strength of our franchise;
market demand and liquidity in the secondary market for mortgage loans and securities;
the level and volatility of interest rates;
our ability to move capital to our parent company from our subsidiaries subject to regulatory approvals or notifications; and
changes to the rules and regulations governing the financial services industry.
In addition to the items noted above, our success in the future will depend upon, among other things, our ability to execute on our business strategy. Refer to Item 1. Business for more information.

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Management monitors a number of metrics in evaluating the Company’s performance. The most significant of these are shown in the table and discussed in the text below:
 As of or For the Year Ended December 31,Variance
 2015 2014 2013 2015 vs. 2014
Customer Activity Metrics:       
Daily average revenue trades ("DARTs")155,470
 168,474
 150,743
 (8)%
Average commission per trade$10.86
 $10.81
 $11.13
  %
Margin receivables (dollars in billions)$7.4
 $7.7
 $6.4
 (4)%
End of period brokerage accounts(1)
3,213,541
 3,143,923
 2,998,059
 2 %
Net new brokerage accounts(1)
69,618
 145,864
 94,868
 (52)%
Brokerage account attrition rate(1)
9.7% 8.7% 8.8% 1 %
Customer assets (dollars in billions)$287.9
 $290.3
 $260.8
 (1)%
Net new brokerage assets (dollars in billions)$9.3
 $10.9
 $10.4
 (15)%
Brokerage related cash (dollars in billions)$41.7
 $41.1
 $39.7
 1 %
Company Metrics:       
Corporate cash (dollars in millions)(2)
$447
 $233
 $415
 92 %
E*TRADE Financial Tier 1 leverage ratio(3)
9.0% 8.1% 6.7% 0.9 %
E*TRADE Bank Tier 1 leverage ratio(3)(4)
9.7% 10.6% 9.5% (0.9)%
Special mention loan delinquencies (dollars in millions)$130
 $155
 $271
 (16)%
Allowance for loan losses (dollars in millions)$353
 $404
 $453
 (13)%
Enterprise net interest spread2.64% 2.55% 2.33% 0.09 %
Enterprise interest-earning assets (average dollars in billions)$40.8
 $41.4
 $40.9
 (1)%
Total employees (period end)3,421
 3,221
 3,009
 6 %
(1)Net new brokerage accounts and end of period brokerage accounts were impacted by the closure of 23,150 accounts related to the shutdown of the Company's global trading platform and the closure of 3,484 accounts related to the escheatment of unclaimed property during the year ended December 31, 2015. Excluding the impact of these items, brokerage account attrition rate was 8.9% for the year ended December 31, 2015.
(2)
See Liquidity and Capital Resources for a reconciliation of this non-GAAP measure to the comparable GAAP measure.
(3)
Beginning in the first quarter of 2015, E*TRADE Financial and E*TRADE Bank calculate regulatory capital under the Basel III framework using the Standardized Approach, subject to transition provisions. Prior to the first quarter of 2015, the risk-based capital guidelines that applied to E*TRADE Bank were based upon the 1988 capital accords of the Basel Committee on Banking Supervision ("BCBS"), a committee of central banks and bank supervisors, as implemented by the U.S. Federal banking agencies, including the OCC, commonly known as Basel I. As a savings and loan holding company, E*TRADE Financial was not previously subject to specific statutory capital requirements. Therefore, E*TRADE Financial's Tier 1 leverage ratio at December 31, 2014 and December 31, 2013 were non-GAAP measures and were calculated based on the Federal Reserve’s well-capitalized requirements then applicable to bank holding companies. See Liquidity and Capital Resources for a reconciliation of this non-GAAP measure to the comparable GAAP measure.
(4)E*TRADE Bank excludes E*TRADE Securities as of February 1, 2015 and E*TRADE Clearing as of July 1, 2015.
Customer Activity Metrics
DARTs are the predominant driver of commissions revenue from our customers.
Average commission per trade is an indicator of changes in our customer mix, product mix and/or product pricing.
Margin receivables represent credit extended to customers to finance their purchases of securities by borrowing against securities they own and are a key driver of net operating interest income.
End of period brokerage accounts, net new brokerage accounts and brokerage account attrition rate are indicators of our ability to attract and retain brokerage customers. The brokerage account attrition rate is calculated by dividing attriting brokerage accounts, which are gross new brokerage accounts less net new brokerage accounts, by total brokerage accounts at the previous period end.
Changes in customer assets are an indicator of the value of our relationship with the customer. An increase in customer assets generally indicates that the use of our products and services by existing

27


and new customers is expanding. Changes in this metric are also driven by changes in the valuations of our customers’ underlying securities.
Net new brokerage assets are total inflows to all new and existing brokerage accounts less total outflows from all closed and existing brokerage accounts and are a general indicator of the use of our products and services by new and existing brokerage customers.
Brokerage related cash is an indicator of the level of engagement with our brokerage customers and is a key driver of net operating interest income as well as fees and service charges revenue, which includes fees earned on customer assets held by third parties outside the Company.
Company Metrics
Corporate cash is an indicator of the liquidity at the parent company. It is the primary source of capital above and beyond the capital deployed in our regulated subsidiaries. See Liquidity and Capital Resources for a reconciliation of this non-GAAP measure to the comparable GAAP measure.
Tier 1 leverage ratio is an indication of capital adequacy for E*TRADE Financial and E*TRADE Bank. Tier 1 leverage ratio is Tier 1 capital divided by adjusted average total assets for leverage capital purposes. See Liquidity and Capital Resources for additional information, including the calculation of regulatory capital ratios and a reconciliation of previously non-GAAP capital ratios to the comparable GAAP measures.
Special mention loan delinquencies are loans 30-89 days past due and are an indicator of the expected trend for charge-offs in future periods as these loans have a greater propensity to migrate into nonaccrual status and ultimately be charged-off.
Allowance for loan losses is an estimate of probable losses inherent in the loan portfolio as of the balance sheet date, as well as the forecasted losses, including economic concessions to borrowers, over the estimated remaining life of loans modified as troubled debt restructurings ("TDR").
Enterprise interest-earning assets, in conjunction with our enterprise net interest spread, are indicators of our ability to generate net operating interest income.
Significant Events
Authorized the repurchaseAnnounced acquisition of brokerage accounts from Capital One
In January 2018, we announced an agreement to acquire approximately one million retail brokerage accounts with $18 billion in customer assets from Capital One for a cash purchase price of up to $800$170 million. We intend to fund this transaction with existing corporate cash. The acquisition is expected to close by the third quarter of 2018, subject to customary closing conditions and regulatory approvals.


E*TRADE 2017 10-K | Page 29


Announced Trust Company of America acquisition
In October 2017, we announced an agreement to acquire TCA for $275 million in cash. We intend to fund the transaction with the net proceeds received from our December 2017 issuance of fixed-to-floating rate non-cumulative perpetual preferred stock. The acquisition is expected to close by the second quarter of 2018, subject to customary closing conditions and regulatory approvals.
Completed OptionsHouse integration
In August 2017, we completed the integration of OptionsHouse, which was acquired by the Company in 2016. Completion of the integration included the rollout of OptionsHouse features and functionality through E*TRADE.com and consolidation of retail brokerage accounts and customer-related balances onto our platforms.
Issued $1 billion of senior notes and redeemed higher cost corporate debt
In August 2017, we issued $600 million of 2.95% Senior Notes due 2022 and $400 million of 3.80% Senior Notes due 2027 and used the net proceeds, along with existing corporate cash, to redeem our outstanding $540 million of 5.375% Senior Notes and $460 million of 4.625% Senior Notes, resulting in a $58 million loss on early extinguishment of debt. This transaction reduced our annual corporate debt service costs from $50 million to $33 million.
Repurchased 8.5 million shares of our common stock
In November 2015,July 2017, we announced that our Board of Directors authorized the repurchase of up to $800 million$1 billion of shares of our common stock through March 31, 2017. The timing and exact amount of any common stock repurchases will depend on various factors, including market conditions and our capital position. As ofstock. During the year ended December 31, 2015, we have2017, the Company repurchased approximately 1.78.5 million shares of common stock at an average price of $30.10$42.62 for a total of approximately $50$362 million. As of December 31, 2017, $638 million remained available for additional repurchases. As of February 19, 2016,16, 2018, we have subsequently repurchased an additional 9.41.1 million shares of common stock at an average price of $23.03. Under this publicly announced plan, we have repurchased a total of 11.1 million shares of common stock for a total of $268 million.$49.99.
Received Regulatory Approval to Operate E*TRADE Bank at a 8.0% Tier 1 Leverage Ratio and Moved Broker-Dealers from under E*TRADE Bank
We received regulatory approval to operate E*TRADE Bank at a 8.0% Tier 1 leverage ratio beginning early 2016, a full year ahead of expectations, reflecting significant progress on our capital plan.
We received regulatory approval to move our broker-dealers,thresholds reduced for E*TRADE SecuritiesFinancial and E*TRADE Clearing, outBank
Beginning July 2017, E*TRADE Financial's consolidated Tier 1 leverage ratio threshold was reduced to 6.5%, down from underthe previous threshold of 7.0%. E*TRADE Bank.Bank's Tier 1 leverage ratio threshold was reduced to 7.5% from 8.0% in February 2017 and was further reduced to 7.0% beginning January 2018.
Launch of new advertising campaign - Don't Get Mad, Get E*TRADE
We launched a new advertising campaign, Don't Get Mad, Get E*TRADE. This new organizational structure provides increased capital flexibility as it enables uscampaign acknowledges the everyday frustrations that consumers feel when bombarded by depictions of exaggerated wealth, and encourages consumers to dividend excess regulatory capital at our broker-dealerschannel these frustrations into positive action. Through the campaign we aim to tell consumers that we understand them, and we offer a way for them to have greater control over their future.
Reduced commission rates for equity and options trades
In March 2017, we reduced trade commissions for stock, options and exchange-traded funds (ETFs) to $6.95 from $9.99. For active traders, commissions were reduced to $4.95 from $7.99 and options charges were reduced to $0.50 per contract from $0.75. Further, the parent, subjectnumber of trades required to regulatory notification.reach the active tier were reduced to 30 per quarter from 150.

28
E*TRADE 2017 10-K | Page 30


E*TRADE Securities was moved out from under E*TRADE BankExceeded $50 billion in February 2015. Subsequenttotal consolidated assets
The Company exceeded $50 billion in total consolidated assets in the first quarter of 2017 and ended the year at over $63 billion. We continue to monitor and prepare for the move, E*TRADE Securities paid dividends to the parent companyincremental regulatory and reporting requirements that will apply as a result of $565 million during 2015 and $24 million in January 2016.this balance sheet growth.


E*TRADE Clearing was moved out from under E*TRADE Bank in July 2015. Prior to this move, E*TRADE Bank contributed $150 million of capital to E*TRADE Clearing to enhance its capital and liquidity position. Based on E*TRADE Clearing’s current capital and liquidity position, E*TRADE Clearing paid a dividend to the parent company of $124 million in February 2016.2017 10-K | Page 31
$281 Million in Dividends Issued from E*TRADE Bank to the Parent Company
We received approval from our regulators for $281 million in dividends from E*TRADE Bank to the parent company in 2015, totaling $756 million in quarterly dividends from E*TRADE Bank to the parent company since the third quarter of 2013 and is reflective of progress on our capital plan and our significantly improved financial position and regulatory standing.
New Sweep Deposit Platform
We implemented a new sweep deposit platform which allows us to more efficiently manage our balance sheet size. During 2015, we utilized this platform to direct a net total of $4.7 billion of customer assets held at third party institutions back onto our balance sheet.
Terminated $4.4 billion of Legacy Wholesale Funding Obligations
We terminated $4.4 billion of legacy wholesale funding obligations, including repurchase agreements and FHLB advances, in September 2015. In connection with the termination, we recorded a pre-tax charge of $413 million during the third quarter of 2015. We expect the termination of the legacy wholesale funding obligations to significantly reduce our funding costs, thereby improving our ability to generate net income.
E*TRADE Clearing Established a $345 Million Credit Facility
E*TRADE Clearing entered into a new $345 million senior unsecured revolving credit facility as an additional source of liquidity for its operations in June 2015, bringing its total external funding available to approximately $1 billion as of December 31, 2015.
Generated a $220 Million Income Tax Benefit from Settlement of Internal Revenue Service ("IRS") Examination
In May 2015, we settled the IRS examination of our 2007, 2009 and 2010 federal tax returns. The settlement resulted in the recognition of a $220 million income tax benefit in the second quarter of 2015. The settlement also resulted in an increase in our deferred tax assets.
Eliminated $340 Million of Corporate Debt and increased the Credit Facility at the Parent Company by $50 Million
In March 2015, we issued $460 million of 45/8% Senior Notes due 2023. We used the net proceeds together with $432 million of existing corporate cash to redeem $800 million of 6 3/8% Senior Notes due 2019, reducing our total corporate debt by $340 million to $1 billion and resulting in a $73 million loss on early extinguishment of debt. These transactions reduced our annual debt service costs from $80 million to $50 million and extended the maturity profile with no interest-bearing corporate debt maturing until 2022.
We increased our senior secured revolving credit facility by $50 million to $250 million in March 2015, enhancing liquidity at the parent company.
Enhancements to Our Trading and Investing Products and Services
We enhanced our digital storefront and core platforms, including revamped welcome, account overview, and retirement pages, and our tax center on our website, as well as introduced the TipRanks tool to our platform.

29


We madeKey Performance Metrics
Management monitors a number of upgradescustomer activity and company metrics to evaluate the Company’s performance. The most significant of these are displayed below along with the percentage variance from the prior period, where applicable, and includes OptionsHouse from the September 12, 2016 acquisition date.
Customer Activity Metrics:


E*TRADE 2017 10-K | Page 32






E*TRADE 2017 10-K | Page 33


Daily Average Revenue Trades (DARTs) is the predominant driver of commissions revenue from our customers. DARTs were 214,284, 164,134 and 155,470 for the years ended December 31, 2017, 2016 and 2015, respectively.
Derivative DARTs, a key driver of commissions revenue, is the daily average number of options and futures trades, and Derivative DARTs percentage is the mix of options and futures as a component of total DARTs. Derivative DARTs were 65,264, 42,430 and 37,826 for the years ended December 31, 2017, 2016 and 2015, respectively, and Derivative DARTs represented 30%, 26% and 24%, respectively, of total DARTs.
Average commission per trade is an indicator of changes in our customer mix, product mix and/or product pricing. Average commission per trade was $8.23, $10.70 and $10.86 for the years ended December 31, 2017, 2016 and 2015, respectively. Average commission per trade for the year ended December 31, 2017 was impacted by our reduced commission rates for equity and options trades effective March 13, 2017, which were as follows:
Stock, options and ETF trade commissions reduced to $6.95 from $9.99
For active traders, commissions reduced to $4.95 from $7.99 and options charges reduced to $0.50 per contract from $0.75; trades required for active trader tier reduced to 30 per quarter from 150
Customer margin balances represents credit extended to customers to finance their purchases of securities by borrowing against securities they own and is a key driver of net interest income. Customer margin balances were $9.1 billion, $7.1 billion and $7.4 billion at December 31, 2017, 2016 and 2015, respectively. Customer margin at December 31, 2016 includes OptionsHouse balances which were held by a third party clearing firm. In connection with the integration of OptionsHouse, $0.4 billion of customer margin held by the third party clearing firm was transferred to our balance sheet and is reflected as margin receivables at December 31, 2017.
Managed products represents customer assets in our Managed Investment Portfolio, Unified Managed Account, Fixed Income Portfolio and Adaptive Portfolio. Managed products are a driver of fees and service charges revenue. Managed products were $5.4 billion, $3.9 billion and $3.2 billion at December 31, 2017, 2016 and 2015, respectively.
End of period brokerage accounts, net new brokerage accounts and brokerage account attrition rate are indicators of our ability to attract and retain brokerage customers. End of period brokerage accounts were 3.6 million, 3.5 million and 3.2 million at December 31, 2017, 2016 and 2015, respectively. Net new brokerage accounts were 171,906, 249,462 and 69,618 for the years ended December 31, 2017, 2106 and 2015, respectively. Our brokerage account attrition rate was 9.4%, 8.5% and 9.7% for the years ended December 31, 2017, 2016 and 2015 respectively. During the years ended December 31, 2017, 2016 and 2015 our net new brokerage account growth rate was 5.0%, 7.8% and 2.2%, respectively. These metrics include the impact of the following:


E*TRADE 2017 10-K | Page 34


Net new and end of period brokerage accounts for the year ended December 31, 2016 included 147,761 accounts from the OptionsHouse acquisition. Excluding the impact of this item, the net new brokerage account growth rate was 3.2% for the year ended December 31, 2016.
Net new and end of period brokerage accounts for the year ended December 31, 2015 were impacted by the closure of 23,150 accounts related to the shutdown of the Company's global trading platform and the closure of 3,484 accounts related to the escheatment of unclaimed property. Excluding the impact of these items, the brokerage account attrition rate was 8.9% for the year ended December 31, 2015.
Customer assets is an indicator of the value of our relationship with the customer. An increase generally indicates that the use of our products and services by existing and new customers is expanding. Changes in this metric are also driven by changes in the valuations of our customers' underlying securities. Customer assets were $383.3 billion, $311.3 billion and $287.9 billion at December 31, 2017, 2016 and 2015, respectively.
Net new brokerage assets is total inflows to new and existing brokerage accounts less total outflows from closed and existing brokerage accounts. The net new brokerage assets metric is a general indicator of the use of our products and services by new and existing brokerage customers. Net new brokerage assets were $12.2 billion, $13.1 billion and $9.3 billion for the years ended December 31, 2017, 2016 and 2015, respectively. During the years ended December 31, 2017, 2016 and 2015, our net new brokerage asset growth rate was 4.4%, 5.3% and 3.8%, respectively. Net new brokerage assets for the year ended December 31, 2016 included $3.7 billion from the OptionsHouse acquisition. Excluding the impact of this item, the net new brokerage asset growth rate was 3.8% for the year ended December 31, 2016.
Brokerage related cash is an indicator of the level of engagement with our brokerage customers and is a key driver of net interest income as well as fees and service charges revenue, which includes fees earned on customer cash held by third parties. Brokerage related cash was $52.9 billion, $51.4 billion and $41.7 billion at December 31, 2017, 2016 and 2015, respectively.
Company Metrics:



E*TRADE 2017 10-K | Page 35




Operating margin is the percentage of net revenue that results in income before income taxes and is an indicator of the Company's profitability. Operating margin was 45%, 43% and 7% for the years ended December 31, 2017, 2016 and 2015, respectively.


E*TRADE 2017 10-K | Page 36


Adjusted operating margin is a non-GAAP measure that provides useful information about our ongoing operating performance by excluding the provision (benefit) for loan losses, the loss on termination of wholesale funding obligations and losses on early extinguishment of debt, which are not viewed as key factors governing our investment in the business and are excluded by management when evaluating operating margin performance. Adjusted operating margin was 40%, 35% and 31% for the years ended December 31, 2017, 2016 and 2015, respectively. See MD&A—Earnings Overview for a reconciliation of adjusted operating margin to operating margin.
Corporate cash, a non-GAAP measure, is a component of cash and equivalents and represents the primary source of capital above and beyond the capital deployed in our regulated subsidiaries. Corporate cash was $541 million, $461 million and $447 million at December 31, 2017, 2016 and 2015, respectively, while cash and equivalents was $931 million, $2.0 billion and $2.2 billion for the same periods. See MD&A—Liquidity and Capital Resources for a reconciliation of corporate cash to cash and equivalents.
Tier 1 leverage ratio is an indicator of capital adequacy for E*TRADE Financial and E*TRADE Bank. Tier 1 leverage ratio is Tier 1 capital divided by adjusted average assets for leverage capital purposes. E*TRADE Financial's Tier 1 leverage ratio was 7.4%, 7.8% and 9.0% at December 31, 2017, 2016 and 2015, respectively. E*TRADE Bank's Tier 1 leverage ratio was 7.6%, 8.8% and 9.7% at December 31, 2017, 2016 and 2015, respectively. See MD&A—Liquidity and Capital Resources for additional information, including the calculation of regulatory capital ratios.
Allowance for loan losses is an estimate of probable losses inherent in the loan portfolio as of the balance sheet date, as well as the forecasted losses, including economic concessions to borrowers, over the estimated remaining life of loans modified as troubled debt restructurings (TDRs). Allowance for loan losses was $74 million, $221 million and $353 million at December 31, 2017, 2016 and 2015, respectively.
Interest-earning assets, along with net interest margin, is an indicator of our ability to generate net interest income. Average interest-earning assets were $53.2 billion, $43.3 billion and $41.0 billion for the years ended December 31, 2017, 2016 and 2015, respectively.
Net interest margin is a measure of the net yield on our active trader platform, E*TRADE Pro, includingaverage interest-earning assets. Net interest margin is calculated for a new options analyzer, newgiven period by dividing the annualized sum of net interest income by average interest-earning assets. Net interest margin analyzer,was 2.79%, 2.65% and new user orientation.
We launched several mobile enhancements, including the addition of conditional orders, multi-leg options and a new mutual fund trading experience on tablet. We also added several new technologies available on iOS, including home screen support, Apple Pay, and an Apple Watch app.
Third Party Recognition
Barron’s rated us 4 out of 5 stars in their annual online broker survey, scoring high marks in research amenities and customer service and education.
Stockbrokers.com gave us three first place awards in their 2015 Online Broker Review: #1 Smartphone App, #1 Client Dashboard and Best New Tool for E*TRADE Browser Trading. In the same review, we also earned five best-in-class ratings for Offering of Investments, Investor Education, Research, Mobile Trading, and New Investors.
Equity Edge Online, our corporate stock plan administration and reporting platform, was rated #1 in Loyalty and Overall Satisfaction by Group Five2.50% for the fourth year in a row.years ended December 31, 2017, 2016 and 2015, respectively.
Total employees were 3,607, 3,601 and 3,421 at December 31, 2017, 2016 and 2015, respectively.


E*TRADE 2017 10-K | Page 37

EARNINGS OVERVIEW
2015 Compared to 2014

EARNINGS OVERVIEW
We generated net income of $268$614 million or $0.91 per diluted share, on total net revenue of $1.4$2.4 billion for the year ended December 31, 2017. The following chart provides a reconciliation of net income for the year ended December 31, 2016 to net income for the year ended December 31, 2017 (dollars in millions):
(1)Includes commissions and other revenue.
(2)Includes clearing and servicing, professional services, occupancy and equipment, depreciation and amortization, FDIC insurance premiums, amortization of other intangibles, restructuring and acquisition-related activities and other non-interest expenses.



E*TRADE 2017 10-K | Page 38


The significant components of the consolidated statement of income are as follows (dollars in millions except per share amounts):
 Year Ended December 31, Variance Variance
  2017 vs. 20162016 vs. 2015
 2017 2016 2015 Amount % Amount %
Net interest income$1,485
 $1,148
 $1,021
 $337
 29% $127
 12 %
Total non-interest income881
 793
 349
 88
 11% 444
 127 %
Total net revenue2,366
 1,941
 1,370
 425
 22% 571
 42 %
Provision (benefit) for loan losses(168) (149) (40) (19) 13% (109) 273 %
Total non-interest expense1,470
 1,252
 1,319
 218
 17% (67) (5)%
Income before income tax expense (benefit)1,064
 838
 91
 226
 27% 747
 821 %
Income tax expense (benefit)450
 286
 (177) 164
 57% 463
 *
Net income$614
 $552
 $268
 $62
 11% $284
 106 %
Preferred stock dividends25
 
 
 25
 100% 
  %
Net income available to common shareholders$589
 $552
 $268
 $37
 7% $284
 106 %
Diluted earnings per common share$2.15
 $1.98
 $0.91
 $0.17
 9% $1.07
 118 %
*Percentage not meaningful.
Net income increased 11% to $614 million, or $2.15 per diluted share, for the year ended December 31, 2017 compared to 2016 and increased 106% to $552 million, or $1.98 per diluted share, for the year ended December 31, 2016 compared to 2015. DuringNet income available to common shareholders was $589 million for the year ended December 31, 2017, which reflects payments of $25 million in preferred stock dividends, compared to net income available to common shareholders of $552 million and $268 million in 2016 and 2015, we terminated $4.4 billionrespectively.
The increase in net income from 2016 to 2017 was primarily driven by higher interest income due to a larger balance sheet and higher interest rates, as well as higher fees and service charges revenue. Net income for the year ended December 31, 2017 included a $168 million benefit for loan losses, which was partially offset by $27 million of pre-tax costs primarily incurred in connection with the OptionsHouse integration and preparation for the incremental regulatory and reporting requirements that our balance sheet growth requires, and a $58 million pre-tax loss on early extinguishment of corporate debt. The year ended December 31, 2017 also included a $58 million income tax expense related to the remeasurement of our net deferred tax assets due to tax reform and the new statutory federal income tax rate.
The increase in net income from 2015 to 2016 resulted primarily from the $413 million pre-tax charge on the termination of legacy wholesale funding obligations. We expect this action to significantly reduce our funding costs, thereby improving our ability to generate net income. In connection with this termination, we recorded aobligations recognized in 2015. This pre-tax charge of $413 million on our consolidated statement of income, includingincluded $43 million of losses on early extinguishment of debt and $370 million of losses that were reclassified from accumulated other comprehensive loss related to cash flow hedges and included ininto the gains (losses) on securities and other, net line item. Net operating interest incomeThe benefit for loan losses increased 1% to $1.1 billion for the$149 million in 2016 from $40 million in 2015. The year ended December 31, 2015 compared to the same period in 2014. Commissions, fees and service charges and other revenue decreased 3% to $673also included a $220 million for the year ended December 31, 2015 compared to the same period in 2014. Provision (benefit) for loan losses was $(40) million for the year ended December 31, 2015 compared to $36 million for the same period in 2014. Total operating expenses increased 5% to $1.2 billion for the year ended December 31, 2015 compared to the same period in 2014.
The following sections describe in detail the changes in key operating factors and other changes and events that affected net revenue, provision (benefit) for loan losses, operating expense, other income (expense) and income tax expense (benefit).benefit resulting from the settlement of an IRS examination and a $73 million pre-tax loss on early extinguishment of corporate debt.


E*TRADE 2017 10-K | Page 39


Net Revenue
The components of net revenue and the resulting variances are as follows (dollars in millions):
 Year Ended December 31, Variance
  2015 vs. 2014
 2015 2014 Amount %
Net operating interest income$1,086
 $1,074
 $12
 1 %
Commissions424
 456
 (32) (7)%
Fees and service charges210
 200
 10
 5 %
Principal transactions
 10
 (10) (100)%
Gains (losses) on securities and other(331) 36
 (367) *
Other revenues39
 38
 1
 3 %
Total non-interest income (loss)342
 740
 (398) (54)%
Total net revenue$1,428
 $1,814
 $(386) (21)%
 Year Ended December 31, Variance Variance
  2017 vs. 2016 2016 vs. 2015
 2017 2016 2015 Amount % Amount %
Net interest income$1,485
 $1,148
 $1,021
 $337
 29 % $127
 12%
Commissions441
 442
 424
 (1)  % 18
 4%
Fees and service charges369
 268
 210
 101
 38 % 58
 28%
Gains (losses) on securities and other, net28
 42
 (324) (14) (33)% 366
 *
Other revenue43
 41
 39
 2
 5 % 2
 5%
Total non-interest income881
 793
 349
 88
 11 % 444
 127%
Total net revenue$2,366
 $1,941
 $1,370
 $425
 22 % $571
 42%
*Percentage not meaningful.

30


Net Operating Interest Income
Net operating interest income increased 1%29% to $1.5 billion for the year ended December 31, 2017 compared to 2016, and increased 12% to $1.1 billion for the year ended December 31, 20152016 compared to the same period in 2014.2015. Net operating interest income is earned primarily through investing deposits and customer payables in assets including: available-for-sale securities, held-to-maturityinvestment securities, margin receivables and real estate loans.     our legacy mortgage and consumer loan portfolio, offset by funding costs. The legacy wholesale funding obligations termination in 2015 and our investment grade debt refinancing in 2017 significantly reduced our funding costs and improved our ability to generate net interest income.


E*TRADE 2017 10-K | Page 40


The following table presents enterprise average balance sheet data and enterpriseinterest income and expense data, for our operations, as well as the related net interest spread,margin, yields and rates prepared on the basis required by the SEC’s Industry Guide 3, "Statistical Disclosure by Bank Holding Companies"(dollars in millions):
 Year Ended December 31,
 2015 2014 2013
 Average Balance Operating Interest Inc./Exp. 
Average Yield/
Cost
 Average Balance Operating Interest Inc./Exp. 
Average Yield/
Cost
 Average Balance Operating Interest Inc./Exp. 
Average Yield/
Cost
Enterprise interest-earning assets:                 
Loans(1)
$5,651
 $230
 4.06% $7,298
 $297
 4.07% $9,569
 $395
 4.12%
Available-for-sale securities12,541
 245
 1.95% 12,761
 289
 2.26% 13,074
 280
 2.14%
Held-to-maturity securities12,201
 346
 2.84% 11,288
 328
 2.90% 9,772
 255
 2.61%
Margin receivables7,884
 276
 3.50% 7,446
 264
 3.55% 5,929
 224
 3.78%
Cash and equivalents1,572
 3
 0.19% 1,279
 2
 0.15% 1,434
 3
 0.20%
Segregated cash425
 1
 0.15% 736
 1
 0.10% 457
 
 0.10%
Securities borrowed and other527
 115
 21.90% 629
 98
 15.68% 657
 51
 7.76%
Total enterprise interest-earning assets40,801
 1,216
 2.98% 41,437
 1,279
 3.08% 40,892
 1,208
 2.95%
Non-operating interest-earning and non-interest earning assets(2)
4,668
     4,383
     4,624
    
Total assets$45,469
     $45,820
     $45,516
    
Enterprise interest-bearing liabilities:                 
Deposits:      

          
Sweep deposits$20,638
 4
 0.02% $19,168
 7
 0.03% $19,432
 11
 0.06%
Complete savings deposits3,534
 
 0.01% 4,009
 1
 0.01% $4,582
 1
 0.01%
Other money market and savings deposits807
 
 0.01% 867
 
 0.01% $941
 
 0.01%
Checking deposits1,127
 
 0.03% 1,069
 
 0.03% $1,007
 
 0.03%
Time deposits43
 
 0.38% 58
 
 0.55% $81
 1
 1.11%
Customer payables6,435
 5
 0.07% 6,417
 8
 0.13% 5,494
 9
 0.15%
Securities sold under agreements to repurchase(3)
2,490
 69
 2.76% 3,993
 123
 3.07% 4,466
 148
 3.32%
FHLB advances and other borrowings(3)
1,010
 48
 4.73% 1,288
 65
 5.05% 1,291
 68
 5.29%
Securities loaned and other1,759
 3
 0.19% 1,518
 
 0.03% 860
 
 0.02%
Total enterprise interest-bearing liabilities37,843
 129
 0.34% 38,387
 204
 0.53% 38,154
 238
 0.62%
Non-operating interest-bearing and non-interest bearing liabilities(4)
1,970
     2,272
     2,490
    
Total liabilities39,813
     40,659
     40,644
    
Total shareholders’ equity5,656
     5,161
     4,872
    
Total liabilities and shareholders’ equity$45,469
     $45,820
     $45,516
    
Excess of enterprise interest-earning assets over enterprise interest-bearing liabilities/Enterprise net interest income/Spread(5)
$2,958
 $1,087
 2.64% $3,050
 $1,075
 2.55% $2,738
 $970
 2.33%
 Year Ended December 31,
 2017 2016 2015
 Average Balance Interest Inc./Exp. 
Average Yield/
Cost
 Average Balance Interest Inc./Exp. 
Average Yield/
Cost
 Average Balance Interest Inc./Exp. 
Average Yield/
Cost
Cash and equivalents$1,011
 $9
 0.89% $1,700
 $7
 0.41% $1,728
 $3
 0.18%
Cash required to be segregated under federal or other regulations1,186
 12
 0.99% 1,553
 6
 0.36% 425
 1
 0.15%
Available-for-sale securities18,391
 390
 2.12% 13,265
 266
 2.01% 12,541
 245
 1.95%
Held-to-maturity securities20,699
 572
 2.76% 15,217
 425
 2.79% 12,201
 346
 2.84%
Margin receivables7,721
 320
 4.15% 6,592
 249
 3.77% 7,884
 276
 3.50%
Loans(1)
3,194
 157
 4.93% 4,351
 191
 4.39% 5,651
 230
 4.06%
Broker-related receivables and other1,014
 3
 0.29% 594
 1
 0.16% 527
 3
 0.61%
Subtotal interest-earning assets53,216
 1,463
 2.75% 43,272
 1,145
 2.65% 40,957
 1,104
 2.70%
Other interest revenue(2)

 108
   
 88
   
 112
  
    Total interest-earning assets53,216
 1,571
 2.95% 43,272
 1,233
 2.85% 40,957
 1,216
 2.97%
Total non-interest-earning assets4,979
     4,864
     4,512
    
Total assets$58,195
     $48,136
     $45,469
    
                  
Sweep deposits$33,775
 $4
 0.01% $26,088
 $3
 0.01% $20,638
 $4
 0.02%
Savings deposits3,085
 
 0.01% 3,227
 
 0.01% 3,534
 
 0.01%
Other deposits2,055
 
 0.03% 2,018
 
 0.03% 1,977
 
 0.03%
Customer payables8,793
 5
 0.06% 7,221
 5
 0.07% 6,435
 5
 0.07%
Broker-related payables and other1,250
 
 0.00% 1,286
 
 0.00% 1,759
 
 0.00%
Other borrowings665
 22
 3.33% 416
 18
 4.32% 3,500
 117
 3.32%
Corporate debt994
 48
 4.77% 994
 54
 5.41% 1,076
 59
 5.63%
Subtotal interest-bearing liabilities50,617
 79
 0.16% 41,250
 80
 0.19% 38,919
 185
 0.49%
Other interest expense(3)

 7
   
 5
   
 9
  
    Total interest-bearing liabilities50,617
 86
 0.17% 41,250
 85
 0.21% 38,919
 194
 0.50%
Total non-interest-bearing liabilities1,058
     954
     894
    
Total liabilities51,675
     42,204
     39,813
    
Total shareholders' equity6,520
     5,932
     5,656
    
Total liabilities and shareholders' equity$58,195
     $48,136
     $45,469
    
Excess interest earning assets over interest bearing liabilities/net interest income/net interest margin(4)
$2,599
 $1,485
 2.79% $2,022
 $1,148
 2.65% $2,038
 $1,022
 2.50%
(1)Nonaccrual loans are included in the average loan balances. Interest payments received on nonaccrual loans are recognized on a cash basis in operating interest income until it is doubtful that full payment will be collected, at which point payments are applied to principal.
(2)Non-operating interest-earning and non-interest earning assets consist of property and equipment, net, goodwill, other intangibles, net and other assets that do not generate operatingRepresents interest income. Some of these assets generate corporate interest income.income on securities loaned.
(3)In September 2015, we terminated $4.4 billion of legacy wholesale funding obligations and recorded a pre-tax charge of $413 millionRepresents interest expense on our consolidated statement of income.securities borrowed.
(4)Non-operating interest-bearing and non-interest bearing liabilities consist of corporate debt and other liabilities that do not generate operating interest expense. Some of these liabilities generate corporate interest expense.

31


(5)Enterprise net interest spread represents the taxable equivalent rate earned on average enterprise interest-earning assets less the rate paid on average enterprise interest-bearing liabilities, excluding corporate interest-earning assets and liabilities. The taxable equivalent adjustment to reconcile to net operating interest income was less than $1 million for each of the years ended December 31, 2015, 20142017 and 2013.2016 and $1 million for the year ended December 31, 2015.


E*TRADE 2017 10-K | Page 41


Year Ended December 31,Year Ended December 31,
2015 2014 20132017 2016 2015
Enterprise net interest:     
Spread2.64% 2.55% 2.33%
Margin (net yield on interest-earning assets)2.66% 2.59% 2.37%
Ratio of enterprise interest-earning assets to enterprise interest-bearing liabilities107.82% 107.95% 107.18%
Ratio of interest-earning assets to interest-bearing liabilities105.14% 104.90% 105.24%
Return on average:          
Total assets0.59% 0.64% 0.19%1.06% 1.15% 0.59%
Total shareholders’ equity4.75% 5.69% 1.77%9.42% 9.30% 4.75%
Average total shareholders’ equity to average total assets12.44% 11.26% 10.70%11.20% 12.32% 12.44%
Average enterprise interest-earning assets decreased 2%increased 23% to $40.8$53.2 billion for the year ended December 31, 20152017 compared to the same period in 2014.2016. The fluctuation in enterprise interest-earning assets is generally driven primarily by changes in enterprise interest-bearing liabilities, specificallyprimarily deposits and customer payables. The increase in funding from these two liabilities for the year ended December 31, 2015 was more than offset by the decrease in interest-earning assets mainly due to the sale of securities and cash used to terminate $4.4 billion of legacy wholesale funding obligations during the third quarter of 2015.
Average enterprise interest-bearing liabilities decreased 1%increased 23% to $37.8$50.6 billion for the year ended December 31, 20152017 compared to the same period in 2014.2016. The decreaseincrease was primarily due to the terminationhigher deposits as a result of our legacy wholesale funding obligations during the third quarter of 2015, partially offset by increases in deposits.
As of December 31, 2015, $11.2 billion of our customers' assets were held at third party institutions. Approximately 60% of these off-balance sheet assets resulted from our deleveraging efforts completed in prior periods, with the remaining 40% primarily held in municipal funds and othertransferring customer assets held by third parties that we do not have the ability to bring back on our balance sheet.We estimate the impact of our deleveraging efforts on net operating interest income at December 31, 2015 to be approximately 135 basis points based on the estimated current re-investment rates on these assets, less approximately 7 basis points of cost associated with holding these assets on our balance sheet, primarily FDIC insurance premiums. We consider our deleveraging initiatives to be complete and we maintain the ability to transfer the majority of these customer assets to our balance sheet with notification to the third party institutions and customer consent, as appropriate. During 2015, we transferred a net total of $4.7 billion of customer assetscash held by third parties to our balance sheet and we intend to continue to do so until we reach our targeted consolidated balance sheet size during the second quarter of 2016.sheet. For additional information on our balance sheet growth and customer assetscash held by third parties, see the MD&A—Balance Sheet Overview—Deposits section..
Enterprise netNet interest spreadmargin increased by 914 basis points to 2.64%2.79% for the year ended December 31, 20152017 compared to the same period in 2014. Enterprise net2016. Net interest spreadmargin is driven by changes inthe mix of asset and liability average balances and averagethe interest rates earned or paid on those balances. The increase during the year ended December 31, 2017 compared to 2016, is due to higher interest rates earned on increased margin receivable and available-for-sale securities balances, increased securities lending activities and lower corporate debt service cost, partially offset by the continued run-off of our higher yielding legacy mortgage and consumer loan portfolio.
Average interest-earning assets increased 6% to $43.3 billion for the year ended December 31, 2016 compared to 2015. Average interest-bearing liabilities increased 6% to $41.3 billion and net interest margin increased 15 basis points to 2.65%. The increase was primarily due to lower borrowing costs resulting from the termination of $4.4 billion of legacy wholesale funding obligations during the third quarter of 2015. In addition, for the year ended December 31, 2015, revenue earned from our margin and securities lending activities increased. These increases were partially offset by the continued run-off of our legacy loan portfolio along with lower rates earned on investment securities. Enterprise net interest spread may further fluctuate based on the size and mix of the balance sheet, as well as the impact from the interest rate environment.
Commissions
Commissions revenue decreased 7%by less than 1% to $424$441 million for the year ended December 31, 20152017 compared to 2016, and increased 4% to $442 million for the same period in 2014.year ended December 31, 2016 compared to 2015. The main factors that affect commissions revenue are DARTs, average commission per trade and the number of trading days.
DARTDARTs volume decreased 8%increased 31% to 155,470214,284 for the year ended December 31, 20152017 compared to the same period in 2014. Option-related DARTs as a percentage of total DARTs represented 23% of trading volume for year ended December 31, 2015, compared2016, and increased 6% to 22% in 2014. DARTs via mobile applications as a percentage of total DARTs

32


represented 15% of trading volume164,134 for the year ended December 31, 20152016 compared to 11% for2015, mainly driven by the same period in 2014.
Average commission per tradeinclusion of OptionsHouse accounts and the strength of the equity markets. Derivative DARTs volume increased slightly54% to $10.8665,264 for the year ended December 31, 2015 from $10.812017 compared to 2016 and increased 12% to 42,430 for the same period in 2014.year ended December 31, 2016 compared to 2015. Derivative DARTs represented 30%, 26% and 24% of trading volume for the years ended December 31, 2017, 2016 and 2015, respectively.
Average commission per trade decreased 23% to $8.23 for the year ended December 31, 2017 compared to 2016 and decreased 1% to $10.70 for the year ended December 31, 2016 compared to 2015. Average commission per trade is impacted by customer mix and the differentdiffering commission rates on various trade types (e.g. equities, options, fixed income,derivatives, stock plan exchange-traded funds,and mutual funds, forex and cross border)funds). Average commission per trade for the year ended December 31, 2017 was impacted by reduced commission rates implemented in March 2017 as well as increased trading activity from certain customers, qualifying them for lower commission rates due to our new active trader pricing. The lower price structure for customer accounts associated with the OptionsHouse acquisition has also impacted commissions revenue.


E*TRADE 2017 10-K | Page 42


Fees and Service Charges
Fees and service charges increased 5% to $210 million for the year ended December 31, 2015 compared to the same period in 2014. The table below shows the components of fees and service charges and the resulting variances (dollars in millions):
 Year Ended December 31, Variance
  2015 vs. 2014
 2015 2014 Amount %
Order flow revenue$85
 $92
 $(7) (8)%
Mutual fund service fees27
 23
 4
 17 %
Advisor management fees27
 23
 4
 17 %
Foreign exchange revenue15
 16
 (1) (6)%
Reorganization fees12
 8
 4
 50 %
Money market funds and sweep deposits revenue(1)
23
 14
 9
 64 %
Other fees and service charges21
 24
 (3) (13)%
Total fees and service charges$210
 $200
 $10
 5 %
(1)Includes revenue earned on average customer assets held by third parties outside the Company, including money market funds and sweep deposit accounts at unaffiliated financial institutions. Fees earned on these customer assets are based on the federal funds rate or LIBOR plus a negotiated spread or other contractual arrangement with the third party institutions.
The increase in fees and services charges for the year ended December 31, 2015, compared to the same period in 2014, was primarily driven by increased money market funds and sweep deposits revenue due to increased rates earned on sweep deposit accounts and on customer assets in money market funds held by third parties.
Principal Transactions
There was no principal transactions revenue for the year ended December 31, 2015, compared to $10 million for the same period in 2014. Principal transactions were derived from our market making business in which we acted as a market-maker for our brokerage customers’ orders as well as orders from third party customers. On February 10, 2014, we completed the sale of the market making business and no longer generate principal transactions revenue.

33


Gains (Losses) on Securities and Other
The table below shows the components of gains (losses) on securities and other and the resulting variances (dollars in millions):
 Year Ended December 31, Variance
  2015 vs. 2014
 2015 2014 Amount %
Reclassification of deferred losses on cash flow hedges$(370) $
 $(370) *
Hedge ineffectiveness(1) (10) 9
 *
Gains on available-for-sale securities, net38
 42
 (4) (10)%
Gains (losses) on loans, net2
 4
 (2) (50)%
Gains (losses) on securities and other$(331) $36
 $(367) *
*Percentage not meaningful.
Gains (losses) on securities and other were $(331) million for the year ended December 31, 2015 compared to $36 million for the same period in 2014. The activity for the year ended December 31, 2015 included $370 million of losses reclassified from accumulated comprehensive loss related to cash flow hedges as a result of the termination of legacy wholesale funding obligations. The activity for the year ended December 31, 2014 included a gain of $7 million on the sale of one- to four-family loans modified as TDRs and a gain of $6 million recognized on the sale of our remaining available-for-sale non-agency CMOs.
Provision (Benefit) for Loan Losses
We recognized a benefit for loan losses of $40 million for the year ended December 31, 2015 compared to a provision of $36 million for the same period in 2014. The benefit for loan losses reflected a decrease in allowance for loan losses due to continued improvement in economic conditions, recoveries of previous charge-offs and loan portfolio run-off, offset by an increase in allowance due to enhancements to our modeling practices for the allowance for loan losses during the year ended December 31, 2015. For additional information on management's estimate of the allowance for loan losses, see Summary of Critical Accounting Policies and Estimates. The timing and magnitude of the provision (benefit) for loan losses is affected by many factors that could result in variability, particularly as mortgage loans reach the end of their interest-only period.

34


Operating Expense
The components of operating expense and the resulting variances are as follows (dollars in millions):
 Year Ended December 31, Variance
  2015 vs. 2014
 2015 2014 Amount %
Compensation and benefits$466
 $412
 $54
 13 %
Advertising and market development124
 120
 4
 3 %
Clearing and servicing95
 94
 1
 1 %
FDIC insurance premiums41
 79
 (38) (48)%
Professional services103
 112
 (9) (8)%
Occupancy and equipment88
 79
 9
 11 %
Communications90
 71
 19
 27 %
Depreciation and amortization81
 78
 3
 4 %
Amortization of other intangibles20
 22
 (2) (9)%
Restructuring and other exit activities17
 8
 9
 113 %
Other operating expenses82
 70
 12
 17 %
Total operating expense$1,207
 $1,145
 $62
 5 %
Compensation and Benefits
Compensation and benefits increased 13% to $466 million for the year ended December 31, 2015 compared to the same periods in 2014. The increase was primarily due to increased salaries expense driven by an increase in headcount of 6% and increased incentive compensation, compared to the same period in 2014. Compensation and benefits also included $6 million of executive severance costs during the year ended December 31, 2015.
FDIC Insurance Premiums
FDIC insurance premiums decreased 48% to $41 million for the year ended December 31, 2015 compared to the same period in 2014. The decrease was primarily driven by reduced rate assessments due to continued improvement and quality of our balance sheet, improving capital ratios and overall risk profile, compared to the same periods in 2014.  These drivers and the resulting decrease in FDIC insurance premiums are indications of the important progress made on our capital plan.
Communications
Communications expense increased 27% to $90 million for the year ended December 31, 2015 compared to the same period in 2014. The increase was primarily driven by third party contract charges of $12 million recognized in 2015.
Restructuring and other exit activities
Restructuring and other exit activities expense increased 113% to $17 million for the year ended December 31, 2015 compared to the same period in 2014. This line item includes costs related to both department and business reorganizations, such as the shutdown of certain of our international operations. The increase was primarily driven by $6 million executive severance for an eliminated position during the year ended December 31, 2015. In addition, the prior period included a $4 million gain on the sale of the market making business, which was completed in February 2014.

35


Other Operating Expenses
Other operating expenses increased 17% to $82 million for the year ended December 31, 2015 compared to the same period in 2014. The increase during the year ended December 31, 2015 was primarily driven by a $9 million expense related to a third party contract amendment executed during 2015.
Other Income (Expense)
Other income (expense) was a net expense of $170 million and $181 million for the years ended December 31, 2015 and 2014, respectively, as shown in the following table (dollars in millions):
 Year Ended December 31, Variance
  2015 vs. 2014
 2015 2014 Amount %
Corporate interest expense$(65) $(113) $48
 (42)%
Losses on early extinguishment of debt(112) (71) (41) 58 %
Other7
 3
 4
 133 %
Total other income (expense)$(170) $(181) $11
 (6)%
Corporate interest expense was $65 million for year ended December 31, 2015 compared to $113 million for the same period in 2014. The decrease in corporate interest expense was driven by corporate debt refinances and corporate debt reductions which have reduced our annual debt service cost. See Note 13—Corporate Debt in Item 8. Financial Statements and Supplementary Data for additional information on the debt refinance transactions executed during the periods presented.
Losses on early extinguishment of debt was $112 million for the year ended December 31, 2015. This amount includes a loss of $43 million resulting from our termination of $4.4 billion of legacy wholesale funding obligations during 2015, offset by a $4 million net gain resulting from the redemption of $19 million of TRUPs during 2015. In addition, during the years ended December 31, 2015 and 2014, we recorded losses on early extinguishment of debt of $73 million and $59 million, respectively, as a result of the corporate debt refinance transactions referenced above. During the year ended December 31, 2014, we also recorded a $12 million loss on early extinguishment of debt as a result of the early extinguishment of $100 million in repurchase agreements.
Income Tax Expense (Benefit)
Income tax expense (benefit) was $(177) million and $159 million for the year ended December 31, 2015 and December 31, 2014, respectively. The effective tax rate was (195)% for the year ended December 31, 2015, compared to 35% in 2014.
During 2015, we settled the IRS examination of our 2007, 2009 and 2010 federal tax returns resulting in the recognition of a $220 million income tax benefit. The income tax benefit resulted from the release of related reserves for uncertain tax positions, the majority of which increased our deferred tax assets. See Balance Sheet Overview for further discussion on deferred tax assets at December 31, 2015. During 2009, we incurred a loss on the exchange of $1.7 billion interest-bearing corporate debt for non-interest-bearing convertible debentures. The uncertain tax positions were primarily related to whether certain components of that loss were considered deductible or non-deductible for tax purposes. Excluding the impact of the settled IRS examination, the effective tax rate would have been 47% for the year ended December 31, 2015, respectively, calculated in the following table (dollars in millions):
 Twelve Months Ended December 31, 2015
 Pre-tax Income Tax Expense (Benefit) Tax Rate
Income taxes and tax rate before impact of settled IRS examination(1)
$91
 $43
 47 %
Impact of settled IRS examination
 (220) (242)%
Income taxes and tax rate as reported$91
 $(177) (195)%
(1)Income taxes and tax rate before impact of settled IRS examination includes the impact of non-deductible items. See Note 14—Income Taxes in Item 8. Financial Statements and Supplementary Data for additional information on the effective tax rate reconciliation.

36


Valuation Allowance
Our net deferred tax asset was $1.0 billion and $951 million at December 31, 2015 and 2014, respectively. As of December 31, 2015, we did not establish a valuation allowance against our federal deferred tax assets as we believe that it is more likely than not that all of these assets will be realized. Certain of the deferred tax assets result from net operating losses that are subject to Section 382 annual use limitations. We expect these deferred tax assets subject to limitations to be fully utilized before expiration and therefore, no valuation allowance against these assets has been established. We expect to utilize the majority of the existing federal deferred tax assets within the next three years.
We maintain a valuation allowance for certain of our state deferred tax assets as we have concluded that it is more likely than not that they will not be realized. At December 31, 2015, we had total state deferred tax assets, net of federal benefit, of approximately $177 million related to our state net operating loss carryforwards and temporary differences with a valuation allowance of $65 million against such deferred tax assets.
2014 Compared to 2013
We generated net income of $293 million, or $1.00 per diluted share, on total net revenue of $1.8 billion for the year ended December 31, 2014. Net operating interest income increased11% to $1.1 billion for the year ended December 31, 2014 compared to 2013, which was driven primarily by the size and mix of the balance sheet as well as an increase in net interest spread. Commissions, fees and service charges and other revenue increased 11% to $694 million for the year ended December 31, 2014, compared to 2013, which was driven primarily by increased order flow revenue and advisor management fees, in addition to increased trading activity. The increases were partially offset by a decrease in principal transactions following our exit of the market making business, and a decrease in gains (losses) on securities and other for the year ended December 31, 2014 when compared to 2013.
Provision for loan losses decreased 75% to $36 million for the year ended December 31, 2014 compared to 2013.The decrease was driven primarily by improving economic conditions, as evidenced by the lower levels of delinquent loans in the one- to four-family and home equity loan portfolios, lower net charge-offs, home price improvement and loan portfolio run-off. Total operating expenses decreased 10% to $1.1 billion for the year ended December 31, 2014, compared to 2013, which was driven primarily by $142 million in impairment of goodwill that was recognized in 2013 which increased operating expenses for the year ended December 31, 2013.
The following sections describe in detail the changes in key operating factors and other changes and events that affected net revenue, provision for loan losses, operating expense, other income (expense) and income tax expense.
Revenue
The components of revenue and the resulting variances are as follows (dollars in millions):
 Year Ended December 31, Variance
  2014 vs. 2013
 2014 2013 Amount %
Net operating interest income$1,074
 $969
 $105
 11 %
Commissions456
 420
 36
 9 %
Fees and service charges200
 168
 32
 19 %
Principal transactions10
 73
 (63) (86)%
Gains (losses) on securities and other36
 61
 (25) (41)%
Net impairment
 (3) 3
 *
Other revenues38
 35
 3
 9 %
Total non-interest income740
 754
 (14) (2)%
Total net revenue$1,814
 $1,723
 $91
 5 %
*Percentage not meaningful.

37


Net Operating Interest Income
Net operating interest income increased 11% to $1.1 billion for the year ended December 31, 2014 compared to 2013. Net operating interest income is earned primarily through investing deposits and customer payables in assets including: available-for-sale securities, held-to-maturity securities, margin receivables and real estate loans.
The fluctuation in enterprise interest-earning assets was driven primarily by changes in enterprise interest-bearing liabilities, specifically deposits and customer payables. Average enterprise interest-earning assets increased 1% to $41.4 billion for the year ended December 31, 2014, compared to 2013. The increase in average enterprise interest-earning assets was primarily a result of increases in average held-to-maturity securities and margin receivables, which were partially offset by a decrease in average loans compared to 2013.
Average enterprise interest-bearing liabilities increased 1% to $38.4 billion for the year ended December 31, 2014, compared to 2013. The increase in average enterprise interest-bearing liabilities was primarily due to increases in average customer payables and securities loaned and other, partially offset by decreases in average deposits and securities sold under agreements to repurchase.
As part of our strategy to strengthen our overall financial and franchise position, we focused on improving our capital ratios by reducing risk and deleveraging the balance sheet. Our deleveraging strategy included transferring customer deposits to third party institutions. At December 31, 2014, $15.5 billion of our customers' assets were held at third party institutions, including third party banks and money market funds. Approximately 72% of these off-balance sheet assets resulted from our deleveraging efforts. We estimate the impact of our deleveraging efforts on net operating interest income at December 31, 2014 to be approximately 125 basis points based on the estimated current re-investment rates on these assets, less approximately 28 basis points of cost associated with holding these assets on our balance sheet, primarily FDIC insurance premiums.
Enterprise net interest spread increased 22 basis points to 2.55% for the year ended December 31, 2014 compared to 2013. The increase in enterprise net interest spread was driven by changes in average balances and average interest rates earned or paid on those balances. During the year ended December 31, 2014, the increase in enterprise net interest spread was driven primarily by the growth in margin receivables and increased revenue earned from our securities lending activities, along with lower wholesale borrowing costs due to a decrease in securities sold under agreements to repurchase. These increases were partially offset by the continued run-off in loans and lower rates earned on margin receivables.
Commissions
Commissions revenue increased 9% to $456 million for the year ended December 31, 2014 compared to 2013. DART volume increased 12% to 168,474 for the year ended December 31, 2014 compared to 2013. Option-related DARTs as a percentage of total DARTs represented 22% of trading volume for the year ended December 31, 2014, compared to 24% in 2013. Average commission per trade decreased 3% to $10.81 for the year ended December 31, 2014 compared to 2013.

38


Fees and Service Charges
Fees and service charges increased 19% to $200 million for the year ended December 31, 2014 compared to 2013. The table below shows the components of fees and service charges and the resulting variances are as follows (dollars in millions):
Year Ended December 31, VarianceYear Ended December 31, Variance Variance
 2014 vs. 2013 2017 vs. 2016 2016 vs. 2015
2014 2013 Amount %2017 2016 2015 Amount % Amount %
Order flow revenue$92
 $72
 $20
 28 %$135
 $96
 $85
 $39
 41% $11
 13%
Money market funds and sweep deposits revenue(1)
92
 50
 23
 42
 84% 27
 117%
Mutual fund service fees23
 21
 2
 10 %39
 36
 27
 3
 8% 9
 33%
Advisor management fees23
 14
 9
 64 %36
 28
 27
 8
 29% 1
 4%
Foreign exchange revenue16
 15
 1
 7 %26
 21
 15
 5
 24% 6
 40%
Reorganization fees8
 9
 (1) (11)%16
 16
 12
 
 % 4
 33%
Money market funds and sweep deposits revenue(1)
14
 13
 1
 8 %
Other fees and service charges24
 24
 
 0 %25
 21
 21
 4
 19% 
 %
Total fees and service charges$200
 $168
 $32
 19 %$369
 $268
 $210
 $101
 38% $58
 28%
(1)Includes revenue earned on average customer assetscash held by third parties outside the Company, including money market funds and sweep deposit accounts at unaffiliated financial institutions. Fees earned on these customer assets are based on the federal funds rate or LIBOR plus a negotiated spread or other contractual arrangementarrangements with the third party institutions.
The increase in feesFees and servicesservice charges for the year ended December 31, 2014, comparedincreased 38% to 2013, was driven primarily by increased order flow revenue as a result of increased trading volumes and as E*TRADE Securities began routing all of its order flow to third parties following the sale of G1 Execution Services, LLC which was completed on February 10, 2014. In addition, advisor management fees increased, driven by assets in managed accounts within our retirement, investing and savings products, which were $3.1 billion at December 31, 2014, compared to $2.4 billion at December 31, 2013.
Principal Transactions
Principal transactionsdecreased 86% to $10$369 million for the year ended December 31, 20142017 compared to 2013. Principal transactions were derived2016 and increased 28% to $268 million for the year ended December 31, 2016 compared to 2015. The increase in fees and service charges in both periods was largely driven by an increase in revenue earned on customer cash held by third parties, which was impacted by higher interest rates, partially offset by lower average balances. The gross yield on customer cash held by third parties was approximately 90 basis points, 40 basis points and 15 basis points for the years ended December 31, 2017, 2016 and 2015, respectively. In addition, during 2017 and 2016, fees and service charges benefited from our market making business in which we acted as a market-maker for our brokerage customers’ orders as well as ordersincreased order flow revenue from third party customers. On February 10, 2014, we completed the salehigher trading activity and higher revenue from advisor management fees driven by an increased average balance of the market making business and no longer generate principal transactions revenue.assets under management.


E*TRADE 2017 10-K | Page 43


Gains (Losses) on Securities and Other, Net
The table below shows the components of gains (losses) on securities and other, and the resulting variances (dollars in millions):
 Year Ended December 31, Variance
  2014 vs. 2013
 2014 2013 Amount %
Gains (losses) on loans, net$4
 $(1) $5
 *
Gains on available-for-sale securities, net42
 61
 (19) (31)%
Hedge ineffectiveness(10) 1
 (11) *
Gains on securities, net32
 62
 (30) (48)%
Gains (losses) on securities and other$36
 $61
 $(25) (41)%
*Percentage not meaningful.

39


Gains on securities and otherdecreased 41% to $36 million for the year ended December 31, 2014 compared to 2013.The activity for the year ended December 31, 2014 included a $7 million gain recognized on the sale of one- to four-family loans modified as TDRs and a $6 million gain recognized on the sale of our remaining available-for-sale non-agency CMOs.
Provision (Benefit) for Loan Losses
Provision for loan losses decreased 75% to $36 million for the year ended December 31, 2014 compared to 2013.The decrease in provision for loan losses was driven primarily by improving economic conditions, as evidenced by the lower levels of delinquent loans in the one- to four-family and home equity loan portfolios, lower net charge-offs, home price improvement and loan portfolio run-off for the year ended December 31, 2014. The reduction in the provision for loan losses was partly offset by enhancements in our quantitative allowance methodology. During the year ended December 31, 2014, we enhanced our quantitative allowance methodology to identify higher risk home equity lines of credit and extend the period of management’s forecasted loan losses captured within the general allowance to include the total probable loss on a subset of identified higher risk home equity lines of credit. These enhancements drove the migration of estimated losses previously captured on these loans from the qualitative component to the quantitative component of the general allowance, and drove the majority of the provision for loan losses within the home equity portfolio during the year ended December 31, 2014.
For the year ended December 31, 2013, we evaluated and refined our default assumptions related to a subset of the home equity line of credit portfolio that will require borrowers to repay the loan in full at the end of the draw period, commonly referred to as "balloon loans". We recorded additional provision related to $235 million of balloon loans at December 31, 2013. We increased our default assumptions and extended the period of management's forecasted loan losses captured within the general allowance to include the total probable loss on the higher risk balloon loans as a result of our evaluation. The overall impact of these refinements drove the substantial majority of provision for loan losses during the year ended December 31, 2013.
Operating Expense
The components of operating expense and the resulting variances are as follows (dollars in millions):
 Year Ended December 31, Variance
  2014 vs. 2013
 2014 2013 Amount %
Compensation and benefits$412
 $363
 $49
 13 %
Advertising and market development120
 108
 12
 11 %
Clearing and servicing94
 124
 (30) (24)%
FDIC insurance premiums79
 104
 (25) (24)%
Professional services112
 85
 27
 32 %
Occupancy and equipment79
 73
 6
 8 %
Communications71
 69
 2
 3 %
Depreciation and amortization78
 89
 (11) (12)%
Amortization of other intangibles22
 24
 (2) (8)%
Impairment of goodwill
 142
 (142) *
Restructuring and other exit activities8
 28
 (20) (71)%
Other operating expenses70
 66
 4
 6 %
Total operating expense$1,145
 $1,275
 $(130) (10)%
 Year Ended December 31, Variance Variance
  2017 vs. 2016 2016 vs. 2015
 2017 2016 2015 Amount % Amount %
Reclassification of deferred losses on cash flow hedges$
 $
 $(370) $
 *
 $370
 (100)%
Gains on available-for-sale securities, net:          

 

Gains on available-for-sale securities40
 54
 58
 $(14) (26)% $(4) (7)%
Losses on available-for-sale securities
 (1) (20) 1
 (100)% 19
 (95)%
Subtotal40
 53

38
 (13) (25)% 15
 39 %
Hedge ineffectiveness(14) (6) (1) (8) 133 % (5) 500 %
Equity method investment income (loss) and other2
 (5) 9
 7
 (140)% (14) (156)%
Gains (losses) on securities and other, net$28
 $42
 $(324) $(14) (33)% $366
 *
*Percentage not meaningful.
Compensation and Benefits
Compensation and benefits increased 13% to $412 million for the year ended December 31, 2014 compared to 2013. The increase resulted primarily from increased salaries expense due to increased headcount and increased incentive compensation when compared to 2013.

40


Advertising and Market Development
Advertising and market development expense increased 11% to $120 million for the year ended December 31, 2014 compared to 2013. The increase in advertising and market development resulted primarily from the launch of Type E*, our new brand platform during the year ended December 31, 2014, in addition to lower advertising and market development expenses during the year ended December 31, 2013 driven by the expense reduction initiatives in the prior period.
Clearing and Servicing
Clearing and servicing decreased 24% to $94 million for the year ended December 31, 2014 compared to 2013. The decrease resulted primarily from a decrease in clearing fees as a result of the sale of the market making business which was partially offset by costs associated with an increase in trading volumes, when compared to 2013. Additionally, servicing fees decreased when compared to the same period in 2013 as the loan portfolio continued to run off.
FDIC Insurance Premiums
FDIC insurance premiums decreased 24% to $79 million for the year ended December 31, 2014 compared to the same period in 2013. The decrease was due to the sale of $0.8 billion of our one- to four-family loans modified as TDRs during the second quarter of 2014, as well as continued improvement and quality of our balance sheet, improving capital ratios and overall risk profile when compared to 2013. TDRs are considered underperforming assets and are assessed at a higher rate in the FDIC insurance calculation.
Professional Services
Professional services increased 32% to $112 million for the year ended December 31, 2014 compared to 2013, primarily driven by professional services engagements focusedGains (losses) on improving the customer experience and overall product offering, as well as our continued enterprise risk management build-out.
Impairment of Goodwill
Impairment of goodwill was $142 million for the year ended December 31, 2013. At the end of June 2013, we decided to exit the market making business, and as a result recorded $142 million in goodwill impairment, representing the entire carrying amount of goodwill allocated to this business. There were no similar charges during the year ended December 31, 2014.
Restructuring and Other Exit Activities
Restructuringsecurities and other, exit activities were $8 million for the year ended December 31, 2014 compared tonet was $28 million, for 2013. The costs in 2014 were driven by severance costs incurred primarily related to our exit of the market making business, and were partially offset by the $4 million gain on the sale of that business, which was completed in February 2014. The costs in 2013 were driven primarily by severance costs incurred as part of the expense reduction initiatives in prior periods.
Other Income (Expense)
Other income (expense) increased 65% to $181 million for the twelve months ended December 31, 2014 compared to the same period in 2013, as shown in the following table (dollars in millions):
 Year Ended December 31, Variance
  2014 vs. 2013
 2014 2013 Amount %
Corporate interest expense$(113) $(114) $1
 (1)%
Losses on early extinguishment of debt(71) 
 (71) *
Equity in income of investments and other3
 4
 (1) (25)%
Total other income (expense)$(181) $(110) $(71) 65 %
*Percentage not meaningful.

41


Total other income (expense) primarily consisted of corporate interest expense of $113 million for year ended December 31, 2014, compared to $114 million in 2013. In addition, during the year ended December 31, 2014, we recognized $12 million of losses on early extinguishment of debt as a result of the early extinguishment of $100 million in repurchase agreements, and $59 million of losses on early extinguishment of debt as a result of the redemption of all of the outstanding 6 3/4% Senior Notes due 2016 and 6% Senior Notes due 2017, a total of $940 million in aggregate principal amount.
Income Tax Expense
Income tax expense was $159$42 million and $109$(324) million for the years ended December 31, 20142017, 2016 and 2013,2015, respectively. The effective tax rate was 35% for the year ended December 31, 2014, compared to 56% in 2013. Income tax expense for the year ended December 31, 2014 included $8 million of benefit primarily related to the settlement of a state tax audit and $8 million of benefit related to a recent change to the New York state tax code and its impact on state deferred taxes.
At the end of June 2013, we decided to exit the market making business, and as a result recorded $142 million in goodwill impairment during the year ended December 31, 2013. The $142 million goodwill impairment charge associated with the market making business was non-deductible for tax purposes. In addition, the overall state apportionment increased significantly in California as a result of the decision to exit of the market making business. Therefore, we recognized a tax benefit of $24 million during the year ended December 31, 2013, the majority of which consisted of releasing valuation allowances for net operating losses, research and development credits and revaluation of other deferred tax assets relating to California. Excluding the impact of our decision to exit of the market making business, the effective tax rate for the year ended December 31, 2013 would have been 40%, calculated in the following table (dollars in millions):
 For the Year Ended December 31, 2013
 Pre-tax Income Tax Expense (Benefit) Tax Rate
Taxes and tax rate before impact of exit of market making business$337
 $133
 40%
Impact of exit of market making business:     
Goodwill impairment charge(142) 
  
State apportionment change
 (24)  
Income taxes and tax rate as reported$195
 $109
 56%
Valuation Allowance
Our net deferred tax asset was $951 million and $1.2 billion at December 31, 2014 and 2013, respectively. We are required to establish a valuation allowance for deferred tax assets and record a corresponding increase to income tax expense if it is determined, based on evaluation of available evidence at the time the determination is made, that it is more likely than not that some or all of the deferred tax assets will not be realized. If we were to conclude that a valuation allowance was required, the resulting loss could have a material adverse effect on our financial condition and results of operations. As of December 31, 2014, we did not establish a valuation allowance against our federal deferred tax assets as we believe that it is more likely than not that all of these assets will be realized.
We maintain a valuation allowance for certain of our state deferred tax assets as we have concluded that it is more likely than not that they will not be realized. At December 31, 2014, we had total state deferred tax assets, net of federal benefit, of approximately $143 million related to our state net operating loss carryforwards and temporary differences with a valuation allowance of $48 million against such deferred tax assets.


42


SEGMENT RESULTS REVIEW
We report operating results in two segments: 1) trading and investing; and 2) balance sheet management. Trading and investing includes retail brokerage products and services; investor-focused banking products; and corporate services. Balance sheet management includes the management of asset allocation; loans previously originated by the Company or purchased from third parties; deposits and customer payables; and credit, liquidity and interest rate risk for the Company as described in Risk Management. Costs associated with certain functions that are centrally-managed are separately reported in a corporate/other category. For more information on our segments, see Note 20—Segment Information in Item 8. Financial Statements and Supplementary Data.
Trading and Investing
The following table summarizes trading and investing financial information and key customer activity metrics as of and for the years ended December 31, 2015, 2014 and 2013 (dollars in millions, except for key metrics):
 Year Ended December 31, Variance
  2015 vs. 2014
 2015 2014 2013 Amount %
Net operating interest income$702
 $618
 $527
 $84
 14 %
Commissions424
 456
 420
 (32) (7)%
Fees and service charges209
 199
 166
 10
 5 %
Principal transactions
 10
 73
 (10) (100)%
Other revenues34
 32
 31
 2
 6 %
Total net revenue1,369
 1,315
 1,217
 54
 4 %
Total operating expense827
 766
 883
 61
 8 %
Trading and investing income$542
 $549
 $334
 $(7) (1)%
          
Key Customer Activity Metrics:         
DARTs155,470
 168,474
 150,743
 (13,004) (8)%
Average commission per trade$10.86
 $10.81
 $11.13
 $0.05
  %
Margin receivables (dollars in billions)$7.4
 $7.7
 $6.4
 $(0.3) (4)%
End of period brokerage accounts(1)
3,213,541
 3,143,923
 2,998,059
 69,618
 2 %
Net new brokerage accounts(1)
69,618
 145,864
 94,868
 (76,246) (52)%
Brokerage account attrition rate(1)
9.7% 8.7% 8.8% 1% *
Customer assets (dollars in billions)$287.9
 $290.3
 $260.8
 $(2.4) (1)%
Net new brokerage assets (dollars in billions)$9.3
 $10.9
 $10.4
 $(1.6) (15)%
Brokerage related cash (dollars in billions)$41.7
 $41.1
 $39.7
 $0.6
 1 %
*Percentage not meaningful.
(1)Net new brokerage accounts and end of period brokerage accounts were impacted by the closure of 23,150 accounts related to the shutdown of the Company's global trading platform and the closure of 3,484 accounts related to the escheatment of unclaimed property during the year ended December 31, 2015. Excluding the impact of these items, brokerage account attrition rate was 8.9% for the year ended December 31, 2015.
The trading and investing segment offers products and services to individual retail investors, generating revenue from these customer relationships and from corporate services activities. This segment currently generates four main sources of revenue: net operating interest income; commissions; fees and service charges; and other revenues. Net operating interest income is generated primarily from margin receivables and from a deposit transfer pricing arrangement with the balance sheet management segment. The balance sheet management segment utilizes deposits and customer payables and compensates the trading and investing segment via a market-based transfer pricing arrangement. This compensation is reflected in segment results as operating interest income for the trading and investing segment and operating interest expense for the balance sheet management segment, and is eliminated in consolidation. Other revenues include results from providing software and services for managing equity compensation plans from corporate customers, as we ultimately service retail investors through these corporate relationships. For the

43


years ended December 31, 2015 and 2014, our brokerage products contributed 78% and 80%, respectively, and our banking products contributed 22% and 20%, respectively, of total trading and investing net revenue.
2015 Compared to 2014
Trading and investing income decreased 1% to $542 million for the year ended December 31, 2015, compared to the same period in 2014, primarily driven by increased operating expense and decreased commission revenue, partially offset by increased net operating interest income.
Trading and investing net operating interest income increased 14% to $702 million for the year ended December 31, 2015, respectively, compared to the same period in 2014. The increase for the year ended December 31, 2015 was driven by increased interest income of $54 million from the deposit transfer pricing arrangement with the balance sheet management segment mainly due to an increase in the rate caused by a reduction in offsetting FDIC insurance expense, a $12 million increase in income from margin loans due to higher margin receivables during the period and an increase of $17 million due to higher yields on securities lending activities.
Trading and investing commissions revenue decreased 7% to $424 million for the year ended December 31, 2015, respectively, compared to the same period in 2014. Commissions revenue during the year ended December 31, 2015 decreased mainly driven by a decrease in DARTs of 8%, slightly offset by an increase in average commission per trade, when compared to the same period in 2014.
Trading and investing fees and service charges increased 5% to $209 million for the year ended December 31, 2015, compared to the same period in 2014. The increase in fees and services charges was driven primarily by increased money market funds and sweep deposits revenue of $9 million due to increased rates earned on sweep deposits accounts and on customer assets in money market funds held by third parties.
There was no principal transactions revenue for the year ended December 31, 2015, compared to $10 million for the same period in 2014. Principal transactions were derived from our market making business in which we acted as a market-maker for our brokerage customers’ orders as well as orders from third party customers. During 2014, we completed the sale of the market making business and no longer generate principal transactions revenue.
Trading and investing operating expense increased 8% to $827 million for the year ended December 31, 2015 compared to the same period in 2014. The increase was primarily driven by an increase of $25 million in compensation and benefits expenses, driven by higher headcount and increased incentive compensation, an increase of $18 million in communications expense and an increase of $10 million in occupancy costs, partially offset by a decrease of $11 million in fees paid for professional services, compared to the same period in 2014. In addition, the increase was also driven by a $9 million expense related to a third party contract amendment during 2015.
As of December 31, 2015, we had approximately 3.2 million brokerage accounts, 1.4 million stock plan accounts and 0.3 million banking accounts, which was a slight increase from 3.1 million brokerage accounts, 1.3 million stock plan accounts and 0.4 million banking accounts at December 31, 2014.    
2014 Compared to 2013
Trading and investing income increased 64% to $549 million for the year ended December 31, 2014 compared to 2013. We continued to generate net new brokerage accounts, ending the fourth quarter of 2014 with 3.1 million accounts. Brokerage related cash, which is one of our most profitable sources of funding, increased by $1.4 billion to $41.1 billion when compared to 2013.
Trading and investing net operating interest income increased 17% to $618 million for the year ended December 31, 2014 driven primarily by the growth in margin receivables coupled with higher yields on securities lending activities when compared to 2013.
Trading and investing commissions revenue increased 9% to $456 million for the year ended December 31, 2014 compared to 2013. The increase was primarily due to an increase in DARTs of 12% to 168,474 for the year ended December 31, 2014, partially offset by a decrease in average commission per trade of 3% to $10.81, compared to 2013.
Trading and investing fees and service charges increased 20% to $199 million for the year ended December 31, 2014 compared to 2013. The increase in fees and services charges was driven primarily by increased order flow revenue as a result of increased trading volumes and as E*TRADE Securities began routing all of its order flow to

44


third parties following the sale of G1 Execution Services, LLC which was completed on February 10, 2014. In addition, advisor management fees increased driven by assets in managed accounts within our retirement, investing and savings products, which were $3.1 billion at December 31, 2014, compared to $2.4 billion at December 31, 2013.
Trading and investing principal transactionsdecreased 86% to $10 million for the year ended December 31, 2014 compared to 2013. Principal transactions were derived from our market making business in which we acted as a market-maker for our brokerage customers’ orders as well as orders from third party customers. On February 10, 2014, we completed the sale of the market making business to an affiliate of Susquehanna International Group, LLP and no longer generate principal transactions revenue.
Trading and investing operating expense decreased 13% to $766 million for the year ended December 31, 2014 compared to 2013. The decrease for the year ended December 31, 2014 was driven by higher operating expenses in the prior period as a result of $142 million in impairment of goodwill associated with the market making business, which was recognized in the second quarter of 2013.
As of December 31, 2014, we had approximately 3.1 million brokerage accounts, 1.3 million stock plan accounts and 0.4 million banking accounts. For the years ended December 31, 2014 and 2013, our brokerage products contributed 80% and 78%, respectively, and our banking products contributed 20% and 22%, respectively, of total trading and investing net revenue.
Balance Sheet Management
The following table summarizes balance sheet management financial information and key financial metrics as of and for the year ended December 31, 2015, 2014 and 2013 (dollars in millions):
 Year Ended December 31, Variance
  2015 vs. 2014
 2015 2014 2013 Amount %
Net operating interest income$383
 $455
 $442
 $(72) (16)%
Fees and service charges1
 1
 2
 
  %
Gains (losses) on securities and other(331) 36
 61
 (367) *
Net impairment
 
 (3) 
 *
Other revenues5
 6
 4
 (1) (17)%
Total net revenue58
 498
 506
 (440) (88)%
Provision (benefit) for loan losses(40) 36
 143
 (76) (211)%
Total operating expense105
 148
 179
 (43) (29)%
Balance sheet management income (loss)$(7) $314
 $184
 $(321) *
Key Financial Metrics:        

Special mention loan delinquencies$130
 $155
 $271
 $(25) (16)%
Allowance for loan losses$353
 $404
 $453
 $(51) (13)%
*Percentage not meaningful.
The balance sheet management segment primarily generates revenue through net operating interest income. Net operating interest income is generated from interest earned on investments in securities and the loan portfolio, net of interest paid on wholesale borrowings and on a deposit transfer pricing arrangement with the trading and investing segment. The balance sheet management segment utilizes deposits and customer payables to invest in available-for-sale and held-to-maturity securities, and compensates the trading and investing segment via a market-based transfer pricing arrangement. This compensation is reflected in segment results as operating interest income for the trading and investing segment and operating interest expense for the balance sheet management segment and is eliminated in consolidation.


45



2015 Compared to 2014
The balance sheet management segment income (loss) was $(7) million for the year ended December 31, 2015 compared to $314 million for the same period in 2014. The segment loss during the year ended December 31, 2015 was primarily driven by the termination of $4.4 billion of legacy wholesale funding obligations during the year.
The balance sheet management net operating interest income decreased 16% to $383 million for the year ended December 31, 2015, compared to the same period in 2014. The decrease was driven by a decrease of $68 million in the interest earned on the loan portfolio as a result of lower average loan balances due to loan portfolio run-off, a decrease of $44 million as a result of lower interest earned on the available-for-sale securities portfolio due to lower yields and an increase of $54 million in interest expense from the deposit transfer pricing arrangement with the trading and investing segment, partially offset by an increase of $18 million driven by higher interest earned on the held-to-maturity portfolio due to the growth in average balances as well as a decrease in interest expense of $74 million due to the termination of $4.4 billion of legacy wholesale funding obligations during 2015.
Gains (losses) on securities and other, were $(331) million for the year ended December 31, 2015 compared to $36 million for the same period in 2014. Gains (losses) on securities and othernet for the year ended December 31, 2015 included the reclassification of $370 million of losses onreclassified from accumulated other comprehensive loss related to cash flow hedges from accumulated comprehensive loss into earnings as a result of the termination of legacy wholesale funding obligations during 2015. Gains (losses) on securities and other
Provision (Benefit) for the year ended December 31, 2014 included a gain of $7 million on the sale of one- to four-family loans modified as TDRs and a gain of $6 million recognized on the sale of our remaining available-for-sale non-agency CMOs.Loan Losses
We recognized a benefit for loan losses of $168 million, $149 million and $40 million for the yearyears ended December 31, 2017, 2016 and 2015, compared to a provision of $36 million for the same period in 2014. The benefit for loan losses reflected a decrease in allowance for loan losses due to continued improvement in economic conditions, recoveries of previous charge-offs and loan portfolio run-off, offset by an increase in allowance due to enhancements to our modeling practices for the allowance for loan losses during the year ended December 31, 2015. For additional information on management's estimate of the allowance for loan losses, refer to Summary of Critical Accounting Policies and Estimates.respectively. The timing and magnitude of the provision (benefit) for loan losses is affected by many factors that could result in variability, particularlyvariability. These benefits reflected better than expected performance of our portfolio as well as recoveries in excess of prior expectations, including recoveries of previous charge-offs that were not included in our loss estimates, as well as payoffs on loans converting to amortizing. These benefits also reflected the following enhancements to our allowance for loan loss modeling approach during the periods presented:
The benefit for loan losses for the year ended December 31, 2017 reflected approximately $70 million of benefit resulting from refined default assumptions based on the sustained outperformance of converted mortgage loans reachthat were previously interest-only and had now been amortizing for 12 months or longer.
The benefit for loan losses for the endyear ended December 31, 2016 included a $25 million benefit resulting from updated expectations based on the sustained outperformance of their interest-only period.a substantial volume of high-risk HELOCs.
The benefit for loan losses during the year ended December 31, 2015 reflected a decrease in the allowance for loan losses that was partially offset by the impact of enhancements to our modeling practices.
For additional information on management's estimate of the allowance for loan losses, see MD&A—Summary of Critical Accounting Policies and Estimates.
Total balance sheet management operating

E*TRADE 2017 10-K | Page 44


Non-Interest Expense
The components of non-interest expense decreased 29%and the resulting variances are as follows (dollars in millions):
 Year Ended December 31, Variance Variance
  2017 vs. 2016 2016 vs. 2015
 2017 2016 2015 Amount % Amount %
Compensation and benefits$546
 $501
 $466
 $45
 9 % $35
 8 %
Advertising and market development166
 131
 124
 35
 27 % 7
 6 %
Clearing and servicing124
 105
 95
 19
 18 % 10
 11 %
Professional services99
 97
 103
 2
 2 % (6) (6)%
Occupancy and equipment116
 98
 88
 18
 18 % 10
 11 %
Communications121
 87
 90
 34
 39 % (3) (3)%
Depreciation and amortization82
 79
 81
 3
 4 % (2) (2)%
FDIC insurance premiums31
 25
 41
 6
 24 % (16) (39)%
Amortization of other intangibles36
 23
 20
 13
 57 % 3
 15 %
Restructuring and acquisition-related activities15
 35
 17
 (20) (57)% 18
 106 %
Losses on early extinguishment of debt, net58
 
 112
 58
 100 % (112) (100)%
Other non-interest expenses76
 71
 82
 5
 7 % (11) (13)%
Total non-interest expense$1,470
 $1,252
 $1,319
 $218
 17 % $(67) (5)%
Compensation and Benefits
Compensation and benefits expense increased 9% to $105$546 million for the year ended December 31, 2015,2017 compared to the same period in 2014. The decrease in operating expense resulted primarily from lower FDIC insurance premiums2016, and reduced servicing expenses dueincreased 8% to lower loan balances compared to the same period in 2014.
2014 Compared to 2013
The balance sheet management segment income increased 71% to $314$501 million for the year ended December 31, 20142016 compared to 2013.2015. The expense increase in 2017 was primarily driven by higher incentive compensation reflecting improved overall Company performance. The increase in balance sheet management income2016 was primarily driven by a headcount increase of 5% as we hired additional customer service professionals and financial consultants consistent with our key business objective of accelerating growth of the core brokerage business. Headcount during 2016 was also impacted by the acquisition of OptionsHouse. The impact of increased headcount was partially offset by the reversal of share-based compensation and other incentive compensation that will not vest due to a decrease in provision (benefit) for loan lossesthe Company's restructuring activities during the second half of 75%2016.
Advertising and Market Development
Advertising and market development expense increased 27% to $36$166 million for the year ended December 31, 20142017 compared to 2013.
The balance sheet management net operating interest income2016, and increased 3%6% to $455$131 million for the year ended December 31, 20142016 compared to 2013.2015. The increase for the year ended December 31, 2014in in both periods was primarily due to investments to drive customer acquisition and deepen engagement, and in 2017 was also driven by higher spending as we launched our new advertising campaign during the growth in average balances andsecond quarter of 2017.
Communications
Communications expense increased yields of our securities portfolio, which was partially offset by the decrease in the interest earned on the loan portfolio.
Gains (losses) on securities and other decreased 41%39% to $36$121 million for the year ended December 31, 20142017 compared to 2013. Gains (losses) on securities2016, and other for the year ended December 31, 2014 included a $7 million gain on the sale of one-decreased 3% to four-family loans modified as TDRs and a $6 million gain recognized on the sale of our remaining available-for-sale non-agency CMOs.
Provision (benefit) for loan losses decreased 75% to $36$87 million for the year ended December 31, 20142016 compared to 2013.2015. The decreaseincrease in provision (benefit)2017 was primarily driven by increased market data fees resulting from higher trading activity. Additionally, during 2017 we updated our accrual estimate for loan losses was driven primarily by improving economic conditions, as evidenced by the lower levelsprofessional users of delinquent loans in the one-real time market data and recognized $8 million related to four-family and home equity loan portfolios, lower net charge-offs, home price improvement and loan portfolio run-off for the year ended December 31, 2014. The reduction in the provision (benefit) for loan losses was partly offset by enhancements in our quantitativeprevious usage.

46
E*TRADE 2017 10-K | Page 45


allowance methodology to include the total probable loss on a subset of identified higher risk home equity lines of credit. These enhancements drove the majority of the provision for loan losses within the home equity portfolio during the year ended December 31, 2014.
Total balance sheet management operatingRestructuring and Acquisition-Related Activities
Restructuring and acquisition-related activities expense decreased 17%57% to $148$15 million, for the year ended December 31, 20142017 compared to 2013. 2016, and increased 106% to $35 million for the year ended December 31, 2016 compared to 2015. Restructuring and acquisition-related activities for the year ended December 31, 2017 primarily related to the OptionsHouse integration costs. Restructuring and acquisition-related activities during the year ended December 31, 2016 reflected $28 million of restructuring costs related to the realignment of our core brokerage business and $7 million of acquisition-related expense from the OptionsHouse acquisition.
Losses on Early Extinguishment of Debt, Net
Losses on early extinguishment of debt, net were $58 million for the year ended December 31, 2017 compared to no losses for the year ended December 31, 2016 and $112 million for the year ended December 31, 2015.
During the third quarter of 2017, we issued $600 million of 2.95% Senior Notes due 2022 and $400 million of 3.80% Senior Notes due 2027 and used the net proceeds, along with existing corporate cash, to redeem our outstanding $540 million of 5.375% Senior Notes and $460 million of 4.625% Senior Notes, which resulted in a $58 million loss on early extinguishment of debt.
The decrease$112 million net loss on early extinguishment of debt during the year ended December 31, 2015 included a $73 million loss on the redemption of 6.375% Senior Notes during the first quarter and a $43 million loss on the termination of legacy wholesale funding obligations during the third quarter, offset by a $4 million gain on the extinguishment of certain trust preferred securities.
Operating Margin
Operating margin was 45% for the year ended December 31, 2017, compared to 43% for the same period in 2016, and 7% for the same period in 2015. Adjusted operating margin, a non-GAAP measure, was 40% for the year ended December 31, 2017 compared to 35% in 2016 and 31% in 2015.
Adjusted operating margin is a non-GAAP measure calculated by dividing adjusted income before income tax expense by adjusted total net revenue. Adjusted income before income tax expense excludes provision (benefit) for loan losses, losses on early extinguishment of debt, net and the loss on termination of legacy wholesale funding obligations recognized in Gains (losses) on securities and other, net during the year ended December 31, 2015. The following table provides a reconciliation of adjusted income before income tax expense and adjusted operating margin, non-GAAP measures, to the most directly comparable GAAP measures (dollars in millions):
 Year Ended December 31,
 2017 2016 2015
 Amount Operating Margin % Amount Operating Margin % Amount Operating Margin %
Income before income tax expense / operating margin$1,064
 45% $838
 43% $91
 7%
Add back impact of pre-tax items:           
Loss included in Gains (losses) on securities and other, net
   
   370
  
Provision (benefit) for loan losses(168)   (149)   (40)  
Losses on early extinguishment of debt, net58
   
   112
  
Subtotal(110)   (149)  
442
  
Adjusted income before income tax expense / adjusted operating margin$954
 40% $689
 35% $533
 31%


E*TRADE 2017 10-K | Page 46


Adjusted total net revenue excludes the loss on termination of legacy wholesale funding obligations from total net revenue. The following table provides a reconciliation of adjusted total net revenue, a non-GAAP measure, to the most directly comparable GAAP measure (dollars in millions):
 Year Ended December 31,
 2017 2016 2015
Total net revenue$2,366
 $1,941
 $1,370
Add back impact of termination of legacy wholesale funding obligations:     
Loss included in Gains (losses) on securities and other, net
 
 370
Adjusted total net revenue$2,366
 $1,941
 $1,740
Income Tax Expense (Benefit)
Income tax expense (benefit) was $450 million, $286 million and $(177) million for the years ended December 31, 2017, 2016, and 2015, respectively. The effective tax rate was 42%, 34% and (195%) for the same periods.
The effective tax rate of 42% for the year ended December 31, 2017 includes the impact of federal tax reform. The Tax Cuts and Jobs Act was enacted on December 22, 2017, which resulted in a reduction in the value of our net federal deferred tax assets using the new statutory federal corporate income tax rate of 21%. As a result, we recognized $58 million of additional tax expense for the year ended December 31, 2014 resulted primarily from lower FDIC insurance premiums2017. The effective tax rate also includes the impact of adopting amended accounting guidance for employee share-based compensation. See Note 1—Organization, Basis of Presentation and reduced servicing expenses due to lower loan balances, partially offset by increased expense related to real estate owned when compared toSummary of Significant Accounting Policies for additional information on the same period in 2013.adoption of the amended accounting guidance.
Corporate/Other
The following table summarizes corporate/other financial information for the years ended December 31, 2015, 2014 and 2013 (dollars in millions):
 Year Ended December 31, Variance
  2015 vs. 2014
 2015 2014 2013 Amount %
Total net revenue$1
 $1
 $
 $
  %
Compensation and benefits147
 118
 93
 29
 25 %
Professional services52
 51
 43
 1
 2 %
Occupancy and equipment14
 15
 8
 (1) (7)%
Communications2
 2
 2
 
  %
Depreciation and amortization18
 17
 16
 1
 6 %
Restructuring and other exit activities17
 8
 28
 9
 113 %
Other operating expenses25
 20
 23
 5
 25 %
Total operating expense275
 231
 213
 44
 19 %
Operating loss(274) (230) (213) (44) 19 %
Total other income (expense)(170) (181) (110) 11
 (6)%
Corporate/other loss$(444) $(411) $(323) $(33) 8 %
The corporate/other category includes costs that are centrally-managed, technology related costs incurred to support centrally-managed functions, restructuring and other exit activities, corporate debt and corporate investments.
2015 Compared to 2014
The corporate/other loss before income taxes was $444 millioneffective tax rate of 34% for the year ended December 31, 2015 compared2016 was impacted by a $25 million tax benefit related to $411 million for the same period in 2014.release of valuation allowances against certain state deferred tax assets.
The operating loss increased 19% to $274 million for the year ended December 31, 2015 compared to the same period in 2014. The increase for the year was primarily due to increased salaries expense driven by higher headcount and increased incentive compensation, compared to the same period in 2014. The increaseeffective tax rate of (195%) for the year ended December 31, 2015 was alsoprimarily driven by $6 millionthe settlement of executive severance costs recorded in compensationthe IRS examination of our 2007, 2009 and benefits and $6 million executive severance for an eliminated position recorded in restructuring and other exit activities.
Total other income (expense) includes losses on early extinguishment of debt of $112 million for the year ended December 31, 2015 compared to $71 million for the same period in 2014. During 2015, we terminated $4.4 billion of legacy wholesale funding obligations which resulted in a pre-tax charge of $43 million2010 federal tax returns resulting in the losses on early extinguishmentrecognition of debt line item. During 2015, we also redeemed $19a $220 million income tax benefit. The income tax benefit resulted from the release of TRUPs in advancerelated reserves for uncertain tax positions, the majority of maturity and recorded awhich increased our net gain on early extinguishment of debt of $4 million. In addition, during the years ended December 31, 2015 and 2014 we recorded losses on early extinguishment of debt of $73 million and $59 million, respectively, as a result of corporate debt refinance transactions. Refer to Note 13—Corporate Debt in Item 8. Financial Statements and Supplementary Data fordeferred tax assets.
For additional information, on the debt refinance transactions executed during the periods presented. During the year ended December 31, 2014, we also recorded a $12 million loss on early extinguishment of debt as a result of the early extinguishment of $100 million in repurchase agreements.see Note 15—Income Taxes.


E*TRADE 2017 10-K | Page 47


Total other income (expense) also includes corporate interest expense of $65 million for year ended December 31, 2015 compared to $113 million for the same period in 2014. The decrease in corporate interest expense was driven by corporate debt refinances and corporate debt reductions which have reduced our annual debt service cost.
2014 Compared to 2013
The corporate/other loss before income taxes was $411 million for the year ended December 31, 2014 compared to $323 million in 2013.
The operating loss increased 8% to $230 million for the year ended December 31, 2014 compared to 2013. The increase during the year ended December 31, 2014 was primarily due to increased compensation and benefits, professional services, and occupancy and equipment partially offset by lower restructuring and other exit activities. The increase in compensation and benefits for the year ended December 31, 2014 resulted primarily from increased salaries expense driven by higher headcount. Restructuring and other exit activities were $8 million for the year ended December 31, 2014 compared to $28 million for 2013. The expenses in 2014 were driven by severance costs incurred primarily related to our exit of the market making business, and were partially offset by the $4 million gain on the sale of that business, which was completed during 2014. The expenses in 2013 were driven primarily by severance costs incurred as part of the expense reduction initiatives in the prior periods.
Total other income (expense) primarily consisted of corporate interest expense of $113 million for year ended December 31, 2014, compared to $114 million in 2013. In addition, during the year ended December 31, 2014 we recognized $12 million of losses on early extinguishment of debt as a result of the early extinguishment of $100 million in repurchase agreements, and $59 million of losses on early extinguishment of debt as a result of the redemption of all of the outstanding 6 3/4% Notes and 6% Notes, a total of $940 million in aggregate principal amount.

48


BALANCE SHEET OVERVIEW
The following table sets forth the significant components of the consolidated balance sheet (dollars in millions):
    Variance  Variance
December 31, 2015 vs. 2014December 31, 2017 vs. 2016
2015 2014 Amount %2017 2016 Amount %
Assets:              
Cash and equivalents$2,233
 $1,783
 $450
 25 %$931
 $1,950
 $(1,019) (52)%
Segregated cash1,057
 555
 502
 90 %872
 1,460
 (588) (40)%
Securities(1)
25,602
 24,636
 966
 4 %44,518
 29,643
 14,875
 50 %
Receivables from brokers, dealers and clearing organizations520
 884
 (364) (41)%
Margin receivables7,398
 7,675
 (277) (4)%9,071
 6,731
 2,340
 35 %
Loans receivable, net4,613
 5,979
 (1,366) (23)%2,654
 3,551
 (897) (25)%
Receivables from brokers, dealers and clearing organizations1,178
 1,056
 122
 12 %
Goodwill and other intangibles, net2,654
 2,690
 (36) (1)%
Deferred tax assets, net1,033
 951
 82
 9 %251
 756
 (505) (67)%
Other(2)
2,971
 3,067
 (96) (3)%1,236
 1,162
 74
 6 %
Total assets$45,427
 $45,530
 $(103)  %$63,365
 $48,999
 $14,366
 29 %
Liabilities and shareholders’ equity:              
Deposits$29,445
 $24,890
 $4,555
 18 %$42,742
 $31,682
 $11,060
 35 %
Customer payables9,449
 8,159
 1,290
 16 %
Payables to brokers, dealers and clearing organizations1,576
 1,699
 $(123) (7)%1,542
 983
 559
 57 %
Customer payables6,544
 6,455
 89
 1 %
Other borrowings491
 4,971
 (4,480) (90)%910
 409
 501
 122 %
Corporate debt997
 1,366
 (369) (27)%991
 994
 (3)  %
Other liabilities575
 774
 (199) (26)%800
 500
 300
 60 %
Total liabilities39,628
 40,155
 (527) (1)%56,434
 42,727
 13,707
 32 %
Shareholders’ equity5,799
 5,375
 424
 8 %6,931
 6,272
 659
 11 %
Total liabilities and shareholders’ equity$45,427
 $45,530
 $(103)  %$63,365
 $48,999
 $14,366
 29 %
(1)Includes balance sheet line items available-for-sale and held-to-maturity securities.
(2)Includes balance sheet line items property and equipment, net goodwill, other intangibles, net and other assets.
Cash and Equivalents
Cash and equivalents increased by 25%decreased 52% to $2.2 billion$931 million during the year ended December 31, 2015. The increase in2017 and includes corporate cash, a non-GAAP measure, of $541 million as of December 31, 2017. Cash and equivalents will fluctuate based on a variety of factors, including, among other drivers, liquidity needs at the parent, customer activity at our regulated subsidiaries, and the timing of investments at E*TRADE Bank. For additional information on our use of cash and equivalents, was largely driven by the reinvestment timing for customer assets held at third party institutions that were transferred back onto our balance sheet. The increase was partially offset by the useincluding corporate cash, see MD&A—Liquidity and Capital Resources.


E*TRADE 2017 10-K | Page 48


Segregated Cash
Segregated cash increased by 90% to $1.1 billion during the year ended December 31, 2015. The level of cashCash required to be segregated under federal or other regulations ordecreased 40% to $872 million during the year ended December 31, 2017. The level of segregated cash is driven largely by customer cashpayables and securities lending balances we hold as a liability in excess ofliabilities compared with the amount of margin receivables and securities borrowed balances we hold as an asset.assets. The excess represents customer cash that we are required by our regulators to segregate for the exclusive benefit of our brokerage customers.

49

Table At December 31, 2017 and 2016, $800 million and $500 million, respectively, of Contentsreverse repurchase agreements between E*TRADE Securities and E*TRADE Bank, representing investments that were segregated under federal or other regulations by E*TRADE Securities, were eliminated in consolidation.

Securities
Available-for-sale and held-to-maturity securities are summarized as follows (dollars in millions):
  Variance  Variance
December 31, 2015 vs. 2014December 31, 2017 vs. 2016
2015 2014 Amount %2017 2016 Amount %
Available-for-sale securities:              
Debt securities:              
Agency mortgage-backed securities and CMOs$11,763
 $11,164
 $599
 5 %
Agency mortgage-backed securities$19,195
 $12,634
 $6,561
 52%
Other debt securities794
 1,191
 (397) (33)%1,477
 1,251
 226
 18%
Total debt securities12,557
 12,355
 202
 2 %20,672
 13,885
 6,787
 49%
Publicly traded equity securities(1)
32
 33
 (1) (3)%7
 7
 
 %
Total available-for-sale securities$12,589
 $12,388
 $201
 2 %$20,679
 $13,892
 $6,787
 49%
Held-to-maturity securities:              
Agency mortgage-backed securities and CMOs$10,353
 $9,793
 $560
 6 %
Agency mortgage-backed securities$20,502
 $12,868
 $7,634
 59%
Other debt securities2,660
 2,455
 205
 8 %3,337
 2,883
 454
 16%
Total held-to-maturity securities$13,013
 $12,248
 $765
 6 %$23,839
 $15,751
 $8,088
 51%
Total investments in securities$25,602
 $24,636
 $966
 4 %$44,518
 $29,643
 $14,875
 50%
(1)Publicly traded equity securities consistedConsists of Community Reinvestment Act investments in a mutual fund related to the Community Reinvestment Act.fund.
Securities represented 56%70% and 54%60% of total assets at December 31, 20152017 and 2014,2016, respectively. We classify debt securities as available-for-sale or held-to-maturity based on our investment strategy and management’s assessment of our intent and ability to hold the debt securities until maturity.
The increase in total investments in securities during the year ended December 31, 20152017 was primarily due to net purchases of held-to-maturity and available-for-sale agency mortgage-backedinvestment securities partially offsetas a result of our efforts to grow the balance sheet by transferring customer cash held by third parties to our balance sheet.
Margin Receivables
Margin receivables increased 35% to $9.1 billion during the saleyear ended December 31, 2017. The increase in margin receivables was primarily driven by improved market sentiment. During the third quarter of $2.32017, we also transferred $0.4 billion of available-for-sale securitiescustomer margin balances held by a third party clearing firm to fundE*TRADE Securities in connection with the terminationintegration of legacy wholesale funding obligations.OptionsHouse.


E*TRADE 2017 10-K | Page 49


Loans Receivable, Net
Loans receivable, net areis summarized as follows (dollars in millions):
  Variance  Variance
December 31, 2015 vs. 2014December 31, 2017 vs. 2016
2015 2014 Amount %2017 2016 Amount %
One- to four-family$2,488
 $3,060
 $(572) (19)%$1,432
 $1,950
 $(518) (27)%
Home equity2,114
 2,834
 (720) (25)%1,097
 1,556
 (459) (29)%
Consumer and other(1)341
 455
 (114) (25)%188
 250
 (62) (25)%
Total loans receivable4,943
 6,349
 (1,406) (22)%2,717
 3,756
 (1,039) (28)%
Unamortized premiums, net23
 34
 (11) (32)%11
 16
 (5) (31)%
Allowance for loan losses(353) (404) 51
 (13)%
Subtotal2,728
 3,772
 (1,044) (28)%
Less: Allowance for loan losses74
 221
 (147) (67)%
Total loans receivable, net$4,613
 $5,979
 $(1,366) (23)%$2,654
 $3,551
 $(897) (25)%
(1)In the third quarter of 2017 we introduced E*TRADE Line of Credit, a securities-based lending product, where customers can borrow up to 50% of the market value of securities pledged as collateral. The drawn amount and unused credit line amount totaled $12 million and $35 million, respectively, as of December 31, 2017.
Loans receivable, net decreased 23%25% to $4.6$2.7 billion during the year ended December 31, 2017. In addition to payoff activity during the year, the following added to the decrease:
The Company sold certain loans with a carrying value of $41 million for proceeds that approximated book value.
The Company transferred loans with a carrying value of $17 million to held-for-sale. These loans are reflected within other assets on the consolidated balance sheet at December 31, 2015 from $6.0 billion at December 31, 2014. 2017.
We are continuing our strategy of reducing balance sheet risk throughexpect the remaining legacy mortgage and consumer loan portfolio run-off, which we plan to docontinue its run-off for the foreseeable future. Loan portfolio run-off is impacted by a variety of factors. As our portfolio ageshas seasoned and we gather substantive performance history forsubstantially all interest-only loans converting from interest-onlyhave converted to amortizing, we will continue to assess underlying performance, the economic environment, and the value of ourthe portfolio in the marketplace. While it is our intention to continue to hold these loans, if the markets improve our strategy could change. For additional information on management's estimate of the allowance for loan losses, see Summary of Critical Accounting Policies and EstimatesNote 7—Loans Receivable, Net.
Deferred Tax Assets, Net
Deferred tax assets, net decreased 67% to $251 million during the year ended December 31, 2017. The decrease in net deferred tax assets was primarily driven by our earnings, which resulted in the utilization of net operating losses. Additionally, we recognized a $58 million reduction in value related to tax reform and the new statutory federal corporate income tax rate of 21%. See Note 15—Income Taxes for additional information.


E*TRADE 2017 10-K | Page 50


Deposits
Deposits are summarized as follows (dollars in millions):
   Variance
 December 31, 2015 vs. 2014
 2015 2014 Amount %
Sweep deposits$24,018
 $19,119
 $4,899
 26 %
Complete savings deposits3,357
 3,753
 (396) (11)%
Checking deposits1,239
 1,137
 102
 9 %
Other money market and savings deposits792
 833
 (41) (5)%
Time deposits39
 48
 (9) (19)%
Total deposits$29,445
 $24,890
 $4,555
 18 %
   Variance
 December 31, 2017 vs. 2016
 2017 2016 Amount %
Sweep deposits$37,734
 $26,362
 $11,372
 43 %
Savings deposits2,912
 3,185
 (273) (9)%
Other deposits2,096
 2,135
 (39) (2)%
Total deposits$42,742
 $31,682
 $11,060
 35 %
Deposits represented 74%76% and 62%74% of total liabilities at December 31, 20152017 and 2014,2016, respectively. At December 31, 2015, 88%2017, approximately 92% of our customer deposits were covered by FDIC insurance. Deposits provideincreased $11.1 billion during the benefityear ended December 31, 2017 primarily as a result of lower interest costs compared with wholesale funding alternatives.transferring customer cash held by third parties to our balance sheet.
Brokerage Related Cash
The majority of the deposits balance, specifically sweep deposits, is included in brokerage related cash, andwhich is reported as a customer activity metric of $41.7 billion and $41.1 billion at December 31, 2015 and 2014, respectively. The totalmetric. Total brokerage related cash balance is summarized as follows (dollars in millions):
  Variance  Variance
December 31, 2015 vs. 2014December 31, 2017 vs. 2016
2015 2014 Amount %2017 2016 Amount %
Sweep deposits(2)
$24,018
 $19,119
 $4,899
 26 %$37,734
 $26,362
 $11,372
 43 %
Customer payables6,544
 6,455
 89
 1 %9,449
 8,159
 1,290
 16 %
Subtotal30,562
 25,574
 4,988
 20 %
Customer assets held by third parties(3)
11,173
 15,520
 (4,347) (28)%
Subtotal - on balance sheet47,183

34,521
 12,662
 37 %
Customer cash held by third parties:    

 

Sweep deposits held by unaffiliated financial institutions4,724
 14,943
 (10,219) (68)%
Customer cash held by third party clearing firm(1)

 1,634
 (1,634) (100)%
Money market funds and other1,016
 271
 745
 275 %
Subtotal - off balance sheet5,740
 16,848
 (11,108) (66)%
Total brokerage related cash$41,735
 $41,094
 $641
 2 %$52,923
 $51,369
 $1,554
 3 %
 
(1)Sweep deposits are held at banking subsidiaries and are included in the deposits line item on our consolidated balance sheet.
(2)A sweep product transfers brokerageAt December 31, 2016, includes OptionsHouse customer balances to banking subsidiaries, which hold these funds as customer deposits in FDIC insured demand deposit and money market deposit accounts.
(3)Customer assetscash held by a third parties are not reflected on our consolidated balance sheet and are not immediately available for liquidity purposes.party clearing firm that was transferred to E*TRADE Securities during the third quarter of 2017 in connection with the integration of OptionsHouse.
Sweep deposits are held at bank subsidiaries and are included in the deposits line item on our consolidated balance sheet. We haveoffer an extended insurance sweep deposit account (ESDA) program ("ESDA") forto our brokerage customers. The ESDA program utilizes E*TRADE Bank,our bank subsidiaries, in combination with additional third party program banks, to allow certain customers the ability to insure cashhave aggregate deposits they hold in the ESDA program insured up to $1,250,000 for each category of legal ownership. During the first quarterAs of 2015, we converted customer assets alreadyDecember 31, 2017, approximately 99% of sweep deposits were in the ESDA program to a new sweep deposit platform. This new platform enables us to more efficiently manage our balance sheet size by giving us the capability to direct customer assets on- or off- balance sheet as needed. program.
Customer assetscash held by third parties areis maintained at third partyunaffiliated financial institutions. The components of customer assetsCustomer cash held by third parties are as follows (dollars in millions):is not reflected on our consolidated balance sheet and is not immediately available for liquidity purposes. As of December 31, 2017, approximately $1.8 billion of customer cash held by third parties was available for balance sheet growth. The timing of our balance sheet growth will be impacted by a variety of factors, including the capital requirements applicable to both the Company and E*TRADE Bank.


E*TRADE 2017 10-K | Page 51


   Variance
 December 31, 2015 vs. 2014
 2015 2014 Amount %
Money market fund$1,756
 $7,169
 $(5,413) (76)%
Sweep deposits at unaffiliated financial institutions5,818
 4,744
 1,074
 23 %
Subtotal7,574
 11,913
 (4,339) (36)%
Municipal funds and other3,599
 3,607
 (8) *
Customer assets held by third parties(1)
$11,173
 $15,520
 $(4,347) (28)%
* Percentage not meaningful.
(1)Approximately 60% of these off-balance sheet assets resulted from our deleveraging efforts that we completed in prior periods.  We maintain the ability to transfer the majority of these customer assets to our balance sheet with notification to the third party financial institutions and customer consent, as appropriate.
During the year ended December 31, 2015, we transferred a net total of $4.7 billion of customer assets held at third party institutions back onto our balance sheet. This amount included $2.4 billion that moved on balance sheet upon converting customer assets from the money market fund product held by third parties to the new sweep deposits platform. An additional $3.2 billion of customer assets held off balance sheet in money market fund products converted to sweep deposits held at unaffiliated financial institutions via the new sweep deposits ESDA platform during the year ended December 31, 2015.    
Other Borrowings
Other borrowings which includes securities sold under agreements to repurchase, FHLB advances and TRUPs, are summarized as follows (dollars in millions):
  Variance
 December 31, 2015 vs. 2014
 2015 2014 Amount %
Trust preferred securities$409
 $428
 $(19) (4)%
Securities sold under agreements to repurchase and FHLB advances:       
Repurchase agreements82
 3,672
 (3,590) (98)%
FHLB advances
 920
 (920) (100)%
Fair value hedge adjustments and deferred costs
 (49) 49
 (100)%
Total securities sold under agreements to repurchase and FHLB advances82
 4,543
 (4,461) (98)%
Total other borrowings$491
 $4,971
 $(4,480) (90)%
   Variance
 December 31, 2017 vs. 2016
 2017 2016 Amount %
FHLB advances$500
 $
 $500
 100%
Trust preferred securities410
 409
 1
 %
Total other borrowings$910
 $409
 $501
 122%
Other borrowings represented 1% and 12% of total liabilities at December 31, 2015 and 2014, respectively. The decrease is primarily due to the termination of $4.4 billion of repurchase agreements and FHLB advances during 2015. We expect the termination of these legacy wholesale funding obligations to significantly reduce our funding costs, thereby improving our ability to generate net income.
We also repurchased $19increased $501 million of TRUPs in advance of maturity during 2015 and recorded a net gain on early extinguishment of debt of $4 million.

52


Corporate Debt
Corporate debt by type is shown as follows (dollars in millions):
 Face Value Discount Net
December 31, 2015     
Interest-bearing notes:     
3/8% Notes, due 2022
$540
 $(6) $534
5/8% Notes, due 2023
460
 (5) 455
Total interest-bearing notes1,000
 (11) 989
Non-interest-bearing debt:     
0% Convertible debentures, due 20198
 
 8
Total corporate debt$1,008
 $(11) $997
 Face Value Discount Net
December 31, 2014     
Interest-bearing notes:     
3/8% Notes, due 2019
$800
 $(5) $795
3/8% Notes, due 2022
540
 (7) 533
Total interest-bearing notes1,340
 (12) 1,328
Non-interest-bearing debt:     
0% Convertible debentures, due 201938
 
 38
Total corporate debt$1,378
 $(12) $1,366
During the first quarter of 2015, we issued an aggregate principal amount of $460 million in 4 5/8% Notes. We used the net proceeds from the issuance of the 4 5/8% Notes, along with $432 million of existing corporate cash, to redeem all of the outstanding 6 3/8% Notes.
During the years ended December 31, 2015 and 2014, $30 million and $5 million of the Company’s convertible debentures were converted into 2.9 million and 0.5 million shares of common stock, respectively.
Shareholders’ Equity
The activity in shareholders’ equity during the year ended December 31, 2015 is summarized2017, as follows (dollarswe utilized Federal Home Loan Bank (FHLB) advances for short-term liquidity and funding requirements. See MD&A—Liquidity and Capital Resources for additional information on liquidity and funding sources at E*TRADE Bank.
Shareholders' Equity
Shareholders' equity increased 11% to $6.9 billion during the year ended December 31, 2017, primarily driven by increased net income and other comprehensive income as well as the issuance of Series B preferred stock in millions):anticipation of funding the TCA acquisition, partially offset by share repurchases. See Note 16—Shareholders' Equity for additional information.
 
Common Stock /
Additional Paid-In
Capital
 
Accumulated Deficit /
Other
Comprehensive Loss
 Total
Beginning balance, December 31, 2014$7,353
 $(1,978) $5,375
Net income
 268
 268
Net change from available-for-sale securities
 (108) (108)
Net change from cash flow hedging instruments
 261
 261
Other(1)
6
 (3) 3
Ending balance, December 31, 2015$7,359
 $(1,560) $5,799
(1)Other includes employee share-based compensation, conversions of convertible debentures, repurchase of common stock and changes in accumulated other comprehensive loss from foreign currency translation.
The decrease in accumulated other comprehensive loss was primarily due to the reclassification of deferred losses on cash flow hedges into net income as a result of the termination of our legacy wholesale funding obligations in September 2015.

53


LIQUIDITY AND CAPITAL RESOURCES
We have established liquidity and capital policies to support the successful execution of our business strategies,strategy, while ensuringmaintaining ongoing and sufficient liquidity through the business cycle. We believe liquidity is of critical importance to the Company and especially important withinfor E*TRADE Bank and our broker-dealer subsidiaries.E*TRADE Securities. The objective of our policies is to ensure that we can meet our corporate, banking and broker-dealer liquidity needs under both normal operating conditions and under periods of stress in the financial markets.
Liquidity
Our corporate liquidity needs are primarily driven by capital needs at E*TRADE Bank and E*TRADE ClearingSecurities as well as by the amount of principal and interest due on our corporate debt.debt and the amount of dividend payments on our preferred stock. Our banking and brokerage subsidiaries' liquidity needs are driven primarily by the level and volatility of our customer activity. Management maintains a set of liquidity sources and monitors certain business trends and market metrics closely in an effort to ensure we have sufficient liquidity and to avoid dependence on other more expensive sources of funding.
Management believes the following are the key sources of liquidity that impact our ability to meet our liquidity needs: corporate cash, bank cash, deposits, securities lending, customer payables, unused FHLB borrowing capacity, E*TRADE Clearing's liquidity lines and the revolving credit facility at the parent company. Loansliquidity. Potential loans by E*TRADE Bank to the parent company and itsthe parent company's other non-bank subsidiaries are subject to various quantitative, arm’s length, collateralization, capital and other requirements.
Corporate CashParent Company Liquidity
Corporate cash is theThe parent company's primary source of liquidity atis corporate cash. Corporate cash, a non-GAAP measure, is a component of cash and equivalents; see the parent company.consolidated statement of cash flows within Financial Statements and Supplementary Data for information on cash and equivalents activity. We define corporate cash as cash held at the parent company as well as cash held in certainand subsidiaries, not includingexcluding bank, broker-dealer, and broker-dealerFCM subsidiaries that can distribute cashrequire regulatory approval or notification prior to the payment of certain dividends to the parent company without any regulatory approval or notification. company.


E*TRADE 2017 10-K | Page 52


We believe corporate cash which is a non-GAAP measure, is a useful measure of the parent company’s liquidity as it is the primary source of capital above and beyond the capital deployed in our regulated subsidiaries. Corporate cash can fluctuate in any given quarter and is impacted primarily by tax settlements, approvalthe following:
Dividends from and timing of subsidiaryinvestments in subsidiaries
Non-cumulative preferred stock dividends share
Share repurchases debt
Debt service costs
Acquisitions and other overhead cost sharing arrangements. E*TRADE Bank and itsinvestments
Reimbursements from subsidiaries require regulatory approval prior to the payment of dividends to the parent company. As E*TRADE Securities and E*TRADE Clearing are no longer subsidiaries of E*TRADE Bank, they can pay dividends to the parent company with proper regulatory notifications. Additionally, the parent company had $739 million in net deferred tax assets at December 31, 2015, which will ultimately become sources of corporate cash as the parent company’s subsidiaries reimburse the parent company for the use of itsthe parent company's deferred tax assets. assets
Parent company overhead less reimbursements through cost sharing arrangements with subsidiaries
The following chart provides a roll forward of corporate cash at December 31, 2016 to corporate cash at December 31, 2017 (dollars in millions):
The following table provides a reconciliation of the consolidated cash and equivalents line item to corporate cash, a non-GAAP measure (dollars in millions):
 December 31,
 2015 2014 2013
Consolidated cash and equivalents$2,233
 $1,783
 $1,838
Less: Bank cash(1)
(1,264) (1,523) (1,402)
Less: U.S. broker-dealers' cash(1)
(497) N/A
 N/A
Less: Other cash(25) (27) (21)
Corporate cash$447
 $233
 $415
(1)U.S. broker-dealers' cash includes E*TRADE Securities and E*TRADE Clearing. E*TRADE Securities and E*TRADE Clearing were moved out from under E*TRADE Bank effective February 1, 2015 and July 1, 2015, respectively. Bank cash included $764 million and $507 million of cash held by U.S. broker-dealers at December 31, 2014 and December 31, 2013, respectively.
 December 31,
 2017 2016 2015
Consolidated cash and equivalents$931
 $1,950
 $2,233
Less: Cash at regulated subsidiaries(1)
(390) (1,489) (1,786)
Corporate cash$541
 $461
 $447
(1) Reported net of corporate cash on deposit at E*TRADE Bank that is eliminated in consolidation.


E*TRADE 2017 10-K | Page 53




Corporate cash ended 2015 at $447increased $80 million up from $233to $541 million at December 31, 2014. Corporate cash included dividends of $281 million from E*TRADE Bank and $565 million from E*TRADE Securities to the parent company during the year ended December 31, 2015.2017 primarily due to the following:
$345 million received in dividends from E*TRADE Securities
$300 million received from the preferred stock issuance related to the planned TCA acquisition
$108 million received from subsidiaries for the use of the parent company’s deferred tax assets
$362 million used for share repurchases
$122 million used primarily for parent company overhead less reimbursements from subsidiaries under overhead cost sharing arrangements
$103 million used for corporate debt activity, including $58 million to refinance our senior notes and $45 million in interest payments
$61 million used for investments in subsidiaries, driven by a $50 million investment in E*TRADE Bank related primarily to the impact of tax reform
During 2015, we used $432Corporate cash is monitored as part of our liquidity risk management and our current corporate cash target is $250 million. This target covers approximately 18 months of parent company fixed costs, which includes preferred stock dividends, debt service and other overhead costs. The Company maintains $300 million of corporate cash along with the net proceeds from the issuance of $460 million of corporate debt to redeem $800 million in aggregate principal amount of our higher cost corporate debt. This transaction decreased our annual debt service costs from $80 million at December 31, 2014 to $50 million at December 31, 2015 and reduced our total corporate debt to $1.0 billion at December 31, 2015. We maintain corporate

54


cash at a minimum of two times our scheduled annual corporate debt service payments and scheduled maturities over the next 12 months. As such, our current minimum is approximately $100 million as we do not have any corporate debt with scheduled maturities in the next 12 months.
In November 2015, our Board of Directors authorized the repurchase of up to $800 million of our common shares which may be effectedadditional liquidity through March 31, 2017 at prices which we deem to be appropriate, subject to market conditions. The timing and exact amount of any common stock repurchases will depend on various factors, including market conditions and our capital position. We used corporate cash to repurchase a total of $50 million or 1.7 million shares of common stock during the year ended December 31, 2015.
Revolving Credit Facility
At December 31, 2015, we have a senior securedan unsecured committed revolving credit facility at thefacility. The parent company with an available line of credit of $250 million. The revolving credit facility enhances our ability to meet liquidity needs at the parent company, as we havehas the ability to borrow against thisthe credit facility for working capital and general corporate purposes. Our revolving credit facility contains certain covenants, including the requirement for the parent company to maintain unrestricted cash of at least $100 million. At December 31, 2015,2017, there was no outstanding balance under this revolving credit facility. See Risk Management for additional information about our liquidity risk management approach.
E*TRADE Bank Liquidity
E*TRADE Bank, including its subsidiary E*TRADE Savings Bank, relies on bank cash and deposits for liquidity needs. Management believes that within deposits, sweep deposits are of particular importance as they are a stable source of liquidity for E*TRADE Bank. We have the ability to generate liquidity in the form of additional deposits by raising the yield on our customer deposit products and by bringing additional deposits ononto our balance sheet.
While we previously transferred customer sweep Sweep deposits to third party financial institutions as a result of deleveraging initiatives, we maintain the ability to transfer the majority of these off-balance sheet customer assets to E*TRADE Bank'son our balance sheet and began doing so during 2015 usingas of December 31, 2017 increased $11.4 billion compared to December 31, 2016. We utilize our new sweep deposit platform. This new platform enables us to more efficiently manage our balance sheet size by giving us the capability to direct customer assets on- or off- balance sheet as needed. During the year ended December 31, 2015, we transferred a net total of $4.7 billion of customer assets held at third party institutions back onto our balance sheet. We intend to continue transferring customer deposits held by third parties to our balance sheet and expect to reach our targeted consolidated balance sheet size in the second quarter of 2016.size.
Historically, E*TRADE Bank also relied on wholesale funding sources for liquidity purposes. In September 2015, we terminated $4.4 billion of our legacy wholesale funding obligations at E*TRADE Bank. In connection with the termination of the legacy wholesale funding obligations, the parent company contributed $110 million of corporate cash to E*TRADE Bank in order to maintain targeted capital levels. We may continue utilizingutilize wholesale funding sources for short-term liquidity and contingency funding requirements. Our ability to borrow these funds is dependent upon the continued availability of funding in the wholesale borrowings market. In addition, we can borrow from the Federal Reserve Bank’sBank of Richmond's discount window to meet short-term liquidity requirements, although it is not viewed as a primary source of funding. At December 31, 2015,2017, E*TRADE Bank had approximately $3.2$6.2 billion and $0.9$0.8 billion in additional collateralized borrowing capacity with the FHLB and the Federal Reserve Bank of Richmond, respectively.

E*TRADE ClearingSecurities Liquidity
E*TRADE ClearingSecurities relies on customer payables, securities lending, and internal and external lines of credit to provide liquidity and financeto fund margin lending. At December 31, 2017, E*TRADE Clearing maintains securedSecurities' external liquidity lines totaled approximately $1.1 billion and included the following:
A 364-day, $450 million senior unsecured committed revolving credit facility with a syndicate of banks, with a maturity date of June 2018 and a commitment fee of 0.35% on unused balances
Secured committed lines of credit with two unaffiliated banks, aggregating to $175 million, at December 31, 2015. with a maturity date of June 2018 and a commitment fee of 0.15% on unused balances


E*TRADE Clearing also has secured2017 10-K | Page 54


Unsecured uncommitted lines of credit with three unaffiliated banks, aggregating to $125 million, of which $50 million matures in June 2018 and the remaining lines have no maturity date
Secured uncommitted lines of credit with several unaffiliated banks, aggregating to $375 million and unsecured uncommitted lines of credit with two unaffiliated banks aggregating to $100 million at December 31, 2015. During 2015, E*TRADE Clearing entered into a 364-day, $345 million senior unsecuredno maturity date
The revolving credit facility with a syndicate of banks, which brought its total external liquidity lines to $995 million. The credit facility contains certain covenants, including maintenance covenants related to E*TRADE Clearing'sSecurities' minimum consolidated tangible net worth and regulatory net capital ratio. There were no outstanding balances for any of these lines at December 31, 2015.2017. E*TRADE ClearingSecurities also maintains lines of credit with the parent company and E*TRADE Bank.

55


Capital Resources
Executing on ourThe Company seeks to manage capital plan remains a priority for us. We submitted an initial capital plan to the OCC and Federal Reservelevels in 2012 and have subsequently updated the plan annually. The plan includes our five-year business strategy; forecastssupport of our business resultsstrategy of generating and effectively deploying capital ratios;for the benefit of our shareholders, governed by the Company's risk management framework. For additional information on our bank and brokerage capital distribution plans in currentrequirements, see Note 18—Regulatory Requirements.
Bank Capital Requirements
The Dodd-Frank Act requires all companies, including savings and adverse operating conditions;loan holding companies, that directly or indirectly control an insured depository institution, to serve as a source of strength for the institution. There are bank regulatory capital requirements applicable to the Company and internally developed stress tests. We believe we have made important progress since we laid out our capital plan, as evidenced by:
$756 million in quarterly dividends that our regulators approved from E*TRADE Bank, since 2013,some of which are still subject to phase-in periods, including $281 million during the year endedcertain deductions from and adjustments to regulatory capital. Most of these requirements are currently scheduled to be fully implemented in 2018. For additional information on bank regulatory requirements and phase-in periods, see Business—Regulation.
At December 31, 2015;
2017, our regulatory approval to operatecapital ratios for E*TRADE Bank at a 9.0%Financial were well above the minimum ratios required to be "well capitalized." E*TRADE Financial's current Tier 1 leverageLeverage ratio during 2015 and at an 8.0% ratio effective 2016; and
the decline in FDIC insurance premiums.
We also received regulatory approval to move our broker-dealers, E*TRADE Securities and E*TRADE Clearing, outthreshold of 6.5% was reduced from under E*TRADE Bank. E*TRADE Securities was moved out in February 2015 and subsequently paid dividends totaling $565 million to the parent company and E*TRADE Clearing was moved out7.0% in July 2015, after bolstering its standalone2017. E*TRADE Financial's capital and liquidity levels. The revised organizational structure provides increased capital flexibilityratios are as it enables us to dividend excess regulatory capital at our broker-dealers to the parent company with proper regulatory notifications.follows:
We did not seek a dividend from E*TRADE Bank during the fourth quarter of 2015, but intend to resume requesting regulatory approval in the first quarter of 2016 to issue a dividend each quarter equivalent to E*TRADE Bank's net income from the previous quarter. In addition, in the first quarter of 2016, with approval to operate at a reduced Tier 1 leverage ratio of 8%, we intend to request a dividend in excess of E*TRADE Bank’s fourth quarter 2015 net income.





E*TRADE 2017 10-K | Page 55










56


Bank Capital Requirements
TheE*TRADE Financial's capital ratios are calculated as follows (dollars in millions):
 December 31,
 2017 2016 2015
E*TRADE Financial shareholders’ equity$6,931
 $6,272
 $5,799
Deduct:     
Preferred stock(689) (394) 
E*TRADE Financial Common Equity Tier 1 capital before regulatory adjustments$6,242
 $5,878
 $5,799
Add:     
(Gains) losses in other comprehensive income on available-for-sale debt securities, net of tax26
 139
 101
Deduct:     
Goodwill and other intangible assets, net of deferred tax liabilities(2,191) (2,029) (1,419)
Disallowed deferred tax assets(304) (505) (838)
Other(1)

 
 104
E*TRADE Financial Common Equity Tier 1 capital3,773
 3,483
 3,747
Add:     
Preferred stock689
 394
 
Deduct:     
Disallowed deferred tax assets(76) (267) 
E*TRADE Financial Tier 1 capital$4,386
 $3,610
 $3,747
Add:     
Allowable allowance for loan losses74
 124
 129
Non-qualifying capital instruments subject to phase-out (trust preferred securities)(1)
414
 414
 310
E*TRADE Financial total capital$4,874
 $4,148
 $4,186
      
E*TRADE Financial average assets for leverage capital purposes$62,095
 $49,113
 $44,016
Deduct:     
Goodwill and other intangible assets, net of deferred tax liabilities(2,191) (2,029) (1,419)
Disallowed deferred tax assets(380) (772) (839)
Other(1)

 
 104
E*TRADE Financial adjusted average assets for leverage capital purposes$59,524
 $46,312
 $41,862
      
E*TRADE Financial total risk-weighted assets(2)
$11,115
 $9,422
 $9,536
      
E*TRADE Financial Tier 1 leverage ratio(1) (Tier 1 capital / Adjusted average assets for leverage capital purposes)
7.4% 7.8% 9.0%
E*TRADE Financial Common Equity Tier 1 capital / Total risk-weighted assets(2)
33.9% 37.0% 39.3%
E*TRADE Financial Tier 1 capital / Total risk-weighted assets39.5% 38.3% 39.3%
E*TRADE Financial total capital / Total risk-weighted assets43.8% 44.0% 43.9%
(1) As a result of applying the transition provisions under Basel III in 2015, the Company andincluded 25% of the TRUPs in the calculation of E*TRADE BankFinancial’s Tier 1 capital and 75% of the TRUPs in the calculation of E*TRADE Financial’s total capital. In accordance with the transition provisions, the TRUPs were fully phased out of E*TRADE Financial’s Tier 1 capital in 2016.
(2) Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are subjectassigned to banking regulatory capital requirements. Referone of several broad risk categories according to the Regulation sectionobligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in Item 1. Businesseach risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for information regarding the capital requirements administered by federal banking agencies. determining total risk-weighted assets.



E*TRADE 2017 10-K | Page 56


At December 31, 2015,2017, our regulatory capital ratios for E*TRADE Bank were well above the minimum ratios required to be "well capitalized." E*TRADE Bank's current Tier 1 Leverage ratio threshold of 7.5% was reduced to 7.0% in January 2018. E*TRADE Bank's capital ratios are calculated as follows (dollars in millions):follows:
 December 31,
 
2015(1)
 
2014(1)
 
2013(1)
E*TRADE Bank shareholders’ equity(2)
$3,181
 $6,102
 $5,741
Add:     
Losses in other comprehensive income on available-for-sale debt securities and cash flow hedges, net of tax101
 255
 459
Deduct:     
Goodwill and other intangible assets, net of deferred tax liabilities(38) (1,467) (1,529)
Disallowed deferred tax assets(169) (342) (566)
E*TRADE Bank Tier 1 capital/Common Equity Tier 1 capital(2)(3)
3,075
 4,548
 4,105
Add:     
Allowable allowance for loan losses110
 224
 226
E*TRADE Bank total capital(2)
$3,185
 $4,772
 $4,331
      
E*TRADE Bank average/total assets(2)(4)
$31,785
 $44,672
 $45,085
Deduct:     
Disallowed deferred tax assets(169) (342) (566)
Goodwill and other intangible assets, net of deferred tax liabilities(38) (1,467) (1,529)
Other
 13
 167
E*TRADE Bank adjusted average/total assets for leverage capital purposes(1)
$31,578
 $42,876
 $43,157
      
E*TRADE Bank total risk-weighted assets(2)(5)
$8,424
 $17,717
 $17,858
      
E*TRADE Bank Tier 1 leverage ratio (Tier 1 capital / Adjusted average assets for leverage capital purposes)(2)(4)
9.7% 10.6% 9.5%
E*TRADE Bank Tier 1 capital / Total risk-weighted assets(2)
36.5% 25.7% 23.0%
E*TRADE Bank total capital / Total risk-weighted assets(2)
37.8% 26.9% 24.3%
E*TRADE Bank Common Equity Tier 1 capital(3) / Total risk-weighted assets(2)
36.5% N/A
 N/A

(1)Due to the change in regulatory requirements described above, the 2015 ratios were calculated under Basel III requirements and the 2014 and 2013 ratios were calculated under Basel I requirements.
(2)Amounts presented for E*TRADE Bank in 2015 exclude E*TRADE Securities as of February 1, 2015, and E*TRADE Clearing as of July 1, 2015, the dates the subsidiaries were moved out from under E*TRADE Bank, respectively.
(3)Common Equity Tier 1 capital under Basel III replaced Tier 1 common capital. Prior to Basel III becoming effective, E*TRADE Bank’s Tier 1 common ratio was a non-GAAP measure that management believes is an important measure of capital strength. E*TRADE Bank's Tier 1 common ratio was 25.7% and 23.0% as of December 31, 2014 and December 31, 2013, respectively.
(4)As of December 31, 2015, E*TRADE Bank’s Tier 1 Leverage ratio was calculated using average total assets. Prior to Basel III becoming effective for E*TRADE Bank, E*TRADE Bank’s Tier 1 Leverage ratio was calculated using end of period total assets.
(5)Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total risk-weighted assets. Due to the change in regulatory requirements described above, in 2015 the vast majority of our margin receivables qualified for 0% risk-weighting.


E*TRADE 2017 10-K | Page 57


At December 31, 2015, our regulatory capital ratios for E*TRADE Financial were well above the minimum ratios required to be "well capitalized." E*TRADE Financial'sBank's capital ratios are calculated as follows (dollars in millions):
 December 31,
 
2015(1)
 
2014(1)
 
2013(1)
E*TRADE Financial shareholders’ equity$5,799
 $5,375
 $4,856
Add:     
Losses in other comprehensive income on available-for-sale debt securities and cash flow hedges, net of tax101
 255
 459
Deduct:     
Goodwill and other intangible assets, net of deferred tax liabilities(1,419) (1,592) (1,654)
Disallowed deferred tax assets(838) (1,008) (1,185)
Other(2)
104
 
 
E*TRADE Financial Common Equity Tier 1 capital(3)
3,747
 3,030
 2,476
Add:     
Qualifying restricted core capital elements (trust preferred securities)(2)

 433
 433
E*TRADE Financial Tier 1 capital3,747
 3,463
 2,909
Add:     
Allowable allowance for loan losses129
 223
 228
Non-qualifying capital instruments subject to phase-out (trust preferred securities)(2)
310
 
 
E*TRADE Financial total capital$4,186
 $3,686
 $3,137
      
E*TRADE Financial average total assets$44,016
 $45,445
 $46,038
Deduct:     
Goodwill and other intangible assets, net of deferred tax liabilities(1,419) (1,592) (1,654)
Disallowed deferred tax assets(839) (1,008) (1,185)
Other(2)
104
 
 
E*TRADE Financial adjusted average total assets for leverage capital purposes$41,862
 $42,845
 $43,199
      
E*TRADE Financial total risk-weighted assets(4)
$9,536
 $17,683
 $17,992
      
E*TRADE Financial Tier 1 leverage ratio (Tier 1 capital / Adjusted average total assets for leverage capital purposes)9.0% 8.1% 6.7%
E*TRADE Financial Tier 1 capital / Total risk-weighted assets39.3% 19.6% 16.2%
E*TRADE Financial total capital / Total risk-weighted assets43.9% 20.8% 17.4%
E*TRADE Financial Common Equity Tier 1 capital(3) / Total risk-weighted assets
39.3% N/A
 N/A
 December 31,
 2017 2016 2015
E*TRADE Bank shareholder's equity$3,703
 $3,153
 $3,181
Add:     
(Gains) losses in other comprehensive income on available-for-sale debt securities, net of tax26
 139
 101
Deduct:     
Goodwill and other intangible assets, net of deferred tax liabilities(38) (38) (38)
Disallowed deferred tax assets(71) (122) (169)
E*TRADE Bank Common Equity Tier 1 capital / Tier 1 capital3,620
 3,132
 3,075
Add:     
Allowable allowance for loan losses74
 105
 110
E*TRADE Bank total capital$3,694
 $3,237
 $3,185
      
E*TRADE Bank average assets for leverage capital purposes$47,992
 $35,885
 $31,785
Deduct:     
Goodwill and other intangible assets, net of deferred tax liabilities(38) (38) (38)
Disallowed deferred tax assets(71) (122) (169)
E*TRADE Bank adjusted average assets for leverage capital purposes$47,883
 $35,725
 $31,578
      
E*TRADE Bank total risk-weighted assets(1)
$10,147
 $8,187
 $8,424
      
E*TRADE Bank Tier 1 leverage ratio (Tier 1 capital / Adjusted average assets for leverage capital purposes)7.6% 8.8% 9.7%
E*TRADE Bank Common Equity Tier 1 capital / Total risk-weighted assets35.7% 38.3% 36.5%
E*TRADE Bank Tier 1 capital / Total risk-weighted assets35.7% 38.3% 36.5%
E*TRADE Bank total capital / Total risk-weighted assets36.4% 39.5% 37.8%
(1)Due to the change in regulatory requirements described above, the 2015 ratios were calculated under Basel III requirements. The 2014 and 2013 capital ratios were non-GAAP measures as the parent company was not yet held to regulatory capital requirements and were calculated based on the Federal Reserve’s well-capitalized requirements then applicable to bank holding companies. Management believes the non-GAAP ratios are an important measure of the Company's capital strength and managed capital against ratios then applicable to bank holding companies in preparation for the application of these requirements.
(2)As a result of applying the transition provisions under Basel III, the Company included 25% of the TRUPs in the calculation of E*TRADE Financial’s Tier 1 capital and 75% of the TRUPs in the calculation of E*TRADE Financial’s total capital. Prior to Basel III becoming effective for E*TRADE Financial, the Company included 100% of the TRUPs in E*TRADE Financial’s Tier 1 capital due to the regulatory agencies’ delay in the implementation of the TRUPs phase-out until January 1, 2015.
(3)Common Equity Tier 1 capital under Basel III replaced Tier 1 common capital. E*TRADE Financial's Tier 1 common ratio was 17.1% and 13.8% as of December 31, 2014 and December 31, 2013, respectively.
(4)
(1) Under the regulatory guidelines for risk-based capital, on-balance sheet assets and credit equivalent amounts of derivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total risk-weighted assets. Due to the change in regulatory requirements described above, in 2015 the vast majority of our margin receivables qualified for 0% risk-weighting.

58

Table of Contentsderivatives and off-balance sheet items are assigned to one of several broad risk categories according to the obligor or, if relevant, the guarantor or the nature of any collateral. The aggregate dollar amount in each risk category is then multiplied by the risk weight associated with that category. The resulting weighted values from each of the risk categories are aggregated for determining total risk-weighted assets.

Broker-Dealer and FCM Capital Requirements
Our broker-dealer and FCM subsidiaries are subject to capital requirements determined by their respective regulators. At December 31, 2015, all of our brokerage2017, these subsidiaries met their minimum net capital requirements, ending the period withrequirements. We continue to assess our ability to distribute excess net capital of $909 million.
E*TRADE Clearing was moved out from under E*TRADE Bank in July 2015. Prior to this move, E*TRADE Bank contributed $150 million of capital to E*TRADE Clearing in June 2015. Excess netthe parent while maintaining adequate capital at the broker-dealer and FCM subsidiaries. E*TRADE Clearing is $846Securities paid dividends of $345 million atto the parent company during the year ended December 31, 2015.2017. For additional information on our broker-dealer and FCM capital requirements, see Note 18—Regulatory Requirements.
Off-Balance Sheet Arrangements
We enter into various off-balance-sheetoff-balance sheet arrangements in the ordinary course of business, primarily to meet the needs of our customers and to reduce our own exposure to interest rate risk. These arrangements include firm commitments to extend credit. Additionally, we enter into guarantees and other similar arrangements as part of transactions in the ordinary course of business. For additional information on each of these arrangements, see Item 8. Financial StatementsNote 20—Commitments, Contingencies and Supplementary Data.Other Regulatory Matters.


E*TRADE 2017 10-K | Page 58


Contractual Obligations and Commitments
The following table summarizes our contractual obligations at December 31, 20152017 and the effect such obligations are expected to have on our liquidity and cash flow in future periods (dollars in millions): 
 Payments Due by Period
 
Less Than 1
Year
 1-3 Years 3-5 Years Thereafter 
Other (7)
 Total
Securities sold under agreements to repurchase(1)
82
 
 
 
 
 82
Trust preferred securities(1)(2)
13
 25
 25
 586
 
 649
Corporate debt(3)
50
 101
 108
 1,112
 
 1,371
Uncertain tax positions4
 10
 3
 
 12
 29
Certificates of deposit and brokered certificates of deposit(1)(4)
28
 8
 3
 
 
 39
Leases(5)
26
 51
 39
 36
 
 152
Purchase obligations(6)
82
 19
 5
 
 
 106
Total contractual obligations$285
 $214
 $183
 $1,734
 $12
 $2,428
 Payments Due by Period
 Less Than 1 Year 1-3 Years 3-5 Years Thereafter Total
Corporate debt(1)
$33
 $66
 $660
 $470
 $1,229
Trust preferred securities(2)(3)
16
 33
 33
 607
 689
Leases(4)
27
 55
 37
 55
 174
Purchase obligations(5)
96
 40
 10
 5
 151
Certificates of deposit(2)(6)
21
 5
 3
 
 29
Uncertain tax positions6
 5
 8
 6
 25
Total contractual obligations$199
 $204
 $751
 $1,143
 $2,297
 
(1)Includes annual interest payments.
(2)Includes annual interest based on the contractual features of each transaction,security, using market rates at December 31, 2015.2017. Interest rates are assumed to remain at current levels over the life of all adjustable rate instruments.
(2)(3)For these subordinated debentures, does not assume early redemption under current conversion provisions.
(3)Includes annual interest payments. Does not assume conversion for the non-interest bearing convertible debentures due 2019.
(4)Does not include sweep deposits, complete savings deposits, other money market and savings deposits or checking deposits as there are no stated maturity dates and /or scheduled contractual payments.
(5)Includes future minimum lease payments net of sublease proceeds underfor non-cancelable operating leases, including a sale-leaseback transaction and operating leasesthat is accounted for as a financing, with initial or remaining terms in excess of one year.year, net of sublease proceeds.
(6)(5)Includes material purchase obligations for goods and services covered by non-cancelable contracts and contracts with termination clauses. Includes contracts through the termination date, even if the contract is renewable.
(7)(6)Represents uncertain tax positions that weDoes not include sweep deposits, savings deposits, money market or checking deposits as there are unable to make a reasonably reliable estimate of the timing of cash payments in individual years no stated maturity dates and/or where a net operating loss carryforward could be used to offset the liability.scheduled contractual payments.
At December 31, 2015, the Company had approximately $70 million of unused lines of credit available to customers under home equity lines of credit. The Company also had $54$99 million in unfunded investment commitments to fund small business investmentpartnerships, companies community development financial institutions, affordable housingand other similar entities, including tax credit partnerships and other limited partnershipscommunity development related entities, which are not required to be consolidated, at December 31, 2015.2017. Additional information related to commitments and contingent liabilities is detailed in Note 19—20—Commitments, Contingencies and Other Regulatory Matters of Item 8. Financial Statements and Supplementary Data.Matters.

59


RISK MANAGEMENT
As a financial services company, our business exposes us to certain risks. The identification, mitigation and management of existing and potential risks are keysis critical to effective enterprise risk management. There are certain risks that are inherent to our businessindustry (e.g. execution of transactions) whereas otherand certain risks that will present themselvessurface through the conduct of that business.our business operations. We seek to monitor and manage our significant risk exposures throughby operating under a set of board approvedBoard-approved limits as well as Key Risk Indicators ("KRIs") or metrics. We have in place aand by monitoring certain risk indicators. Our governance framework that regularly reportsis designed to comply with applicable requirements and requires regular reporting on metrics majorand significant risks and exposures to senior management and the Board of Directors. As of July 1, 2015, our risk management framework became subject to the risk committee requirement for publicly traded bank holding companies with total consolidated assets of greater than $10 billion and less than $50 billion, contained in the Federal Reserve’s enhanced prudential standards for bank holding companies and foreign banking organizations. Our framework, as described below, is in compliance with all applicable requirements.
We have a Board-approved Enterprise Risk Appetite Statement ("RAS") which we disseminate(RAS) that is provided to all employees. The RAS specifies significant risk exposures and addresses the significant risks we are exposed to and ourCompany's tolerance of those risks. As described in the RAS, our business exposes us to the following nine major categories of risk:risks, which are categorized as follows, with further information provided below:
Credit RiskRisk—the risk of loss arising from the failure of a borrower or counterparty to meet its credit obligations.
Interest Rate Risk—the risk of adverse changes in earnings or market value arising from our balance sheet positions due to changes in interest rates. This includes convexity risk, which arises primarily from the mortgage holders' option to prepay their mortgages and deposit holders' option to withdraw their deposits. Spread volatility is an additional risk as the change in spread between mortgages and swaps or mortgages and treasury securities will affect the value of our investment portfolio.
Liquidity RiskRisk—the potential inability to meet in a timely and cost-effective manner contractual and contingent financial obligations, either on- or off-balance sheet, as they come due.
Market RiskRisk—the risk that asset values or income streams will be adversely affected by changes in market conditions.


E*TRADE 2017 10-K | Page 59


Operational RiskRisk—the risk of losslosses or near misses due to failure of people, processes, and systems, or damage to physical assets; this is one of the most significant risks inherent in our business model.
assets.
Information Technology ("IT") and Cybersecurity RiskSecurity Risk—the risk of loss of customer or company data, integrity, or availability of systems through the compromise of our electronic digital media (e.g., computers, mobile devices, etc.).
Data Management Risk—the risk of impairment to or loss of data assets through ineffective governance over the creation, usage, quality, inventory, storage, security and disposal of data assets.
Strategic RiskRisk—the risk of loss of market size, market share, or margin in anyour business, leading to lost revenues and potentially significant reductions to net income.
income and/or market value.
Reputational RiskRisk—the potential that negative perceptions regarding our conduct or business practices or capacity to conduct business will adversely affect valuation, profitability, operations, or the customer base, or require costly litigation or other measures.
Legal Regulatory and Compliance RiskRisk—the current and prospective risk to earnings or capital arising from violations of, or nonconformancenon-conformance with, laws rules, regulations, prescribed practices, internal policies, and procedures, or ethical standards. Legal, standards, as well as uncertainties surrounding the interpretation or application of laws.
Regulatory and Compliance Risk—the risk also arises in situations where the lawsto earnings or capital arising from violations of, or non-conformance with, regulations, applicable guidance, and internal policies, as well as risk associated with ambiguous, changing, or untested rules governing certain regulated products or activities may be ambiguous, untested, or in the process of significant change or revision. This risk exposes usactivities.
We are also subject to fines, civil money penalties, payment of damages, and the voiding of contracts, as well as reputational damage. Legal, Regulatory, and Compliance risk can lead to diminished reputation, reduced franchise value, limited business opportunities, reduced expansion potential, and an inability to enforce contracts.
We have identified several other risks that could impactaffect our business, financial condition, results of operations or cash flows in future periods. See Part I—For additional information see Item 1A. Risk Factors.
We manage risk through a governance structure of risk committees, which consist of members of senior management, to help ensure that business decisions are executed within our stated risk profile and consistent with the RAS. A variety of methodologies and measures are used to monitor, quantify, assess and forecast risk. Measurement criteria, methodologies and calculations are reviewed periodically to assureensure that risks are represented appropriately.

60


Certain risks are described in the RAS and related policies which establish processes and limits. The RAS and these policies are reviewed, challenged, and approved by certain risk committees andand/or the Board of Directors, onwhere applicable, at least an annual basis.annually.
The Risk Oversight Committee (ROC), which consists of independent members of the Board of Directors, reviews, challenges and approves the RAS and certain risk policies each year, receives regular reports on the status of certain limits and KRIs as well asand discusses certain key risks. In addition to this Board-level committee, various management risk committees and subcommittees throughout the Company aid in the identification, measurement and management of risks, including but not limited to:
Enterprise Risk Management Committee—the Enterprise Risk Management Committee ("ERMC")(ERMC)—the ERMC is the senior-most risk management committee and has primary responsibility for approving risk limits and monitoring our risk management activities. The ERMC also resolves issues escalated by the other risk management committees and in certain instances approves exceptions to risk policies.
Asset Liability Committee—the Asset Liability Committee ("ALCO")(ALCO)—the ALCO has primary responsibility for monitoring of market, interest rate, and liquidity risk, and approves related risk limits or recommends related risk limits to be approved by the ERMC.
Credit CommitteeCommittee—the Credit Committee has responsibility for monitoring credit risks and approving risk limits or recommending related risk limits to be approved by the ERMC.
Margin Risk Committee (MRC)—the Margin Risk CommitteeMRC has responsibility for identifying, monitoring and mitigating, where necessary, risks arising from margin lending activities, including the associated credit risk.
Operational Risk and Control Committee—the Operational Risk and Control Committee ("ORCC")(ORCC)—the ORCC has responsibility for the oversight and management of the operational risks in all business lines, legal entities, and departments, including the


E*TRADE 2017 10-K | Page 60


development and reporting of key operational risk metrics. The ORCC has oversight of operational risk management in the existing enterprise risk categories, including: transactions execution risk, cybersecurityinformation security and other security risks, legal and regulatory risks, systems and information technology risks, and employment risks.
Technology Risk Committee (TRC)—the TRC provides oversight to ensure that all information security objectives and requirements are met and that policies, programs and plans are implemented.
Data Governance Committee (DGC)—the DGC is responsible for setting a vision for a clearly defined data governance framework for the Company.
Credit Risk Management
Credit risk is the risk of loss arising from the inability or failure of a borrower or counterparty to meet its credit obligations. We are exposed to credit risk in the following areas:
We hold credit risk exposure in our loan portfolio. We are not currently originating or purchasing loans,While the legacy portfolio is running off, performance is subject to variability in any given quarter and we are continuing our strategy of reducing balance sheet risk throughcannot state with certainty that the declining loan portfolio run-off.loss trend will continue.
We extend margin loansoffer securities-based lending products to our brokerage customers, including margin loans and collateralized lines of credit, which exposes us to the risk of credit losses in the event we cannot liquidate collateral during significanta customer's assets are depleted due to adverse market movements.conditions, leaving the account with an unsecured debit that the customer is not able or willing to cover.
We engage in financial transactions with counterparties, which expose us to counterparty credit losses or collateral losses in the event a counterparty cannot meet its obligations. These financial transactions include our invested cash, securities lending, repurchase and reverse repurchase agreements, and derivatives portfolios, as well as the settlement of trades.
There is a risk of deterioration in market value of the Company’s Real Estate Owned (REO) portfolio, in the event of declining property values. Such deterioration will likely coincide with an increase in REO balances driven by incremental defaults in the Company's mortgage loan portfolios.
Credit risk is monitored by ourthe Credit Committee and Margin Risk Committee.the MRC. The Credit Committee's objective is to evaluate current and expected credit performance of our loans, investments, borrowers and counterparties relative to market conditions and the probable impact on our financial performance. They establishIt establishes credit risk guidelines in accordance with our strategic objectives and existing policies. The Credit Committeepolicies, and reviews investment and lending activities involvingwith credit risk to ensure consistency with those established guidelines. These reviews involve an analysis of portfolio balances, delinquencies, losses, recoveries, default management and collateral liquidation performance, as well as any credit risk mitigation efforts relating to the portfolios. In addition, the Credit Committee reviews and approves credit related counterparties engaged in financial transactions with us. The Margin Risk CommitteeMRC is responsible for reviewingcorporate governance and approvingoversight with regard to margin risk limitsrisk. The MRC identifies, monitors and for monitoring adherencemitigates where necessary market, operational and credit risks related to the establishedour margin risk limits.lending activities.

61


Loss Mitigation on the Loan Portfolio
Our credit risk operations team focuses onmanages the mitigation of potential losses incredit risk within the loan portfolio. Through a variety of strategies, including voluntary line closures, automatically freezing lines on all delinquent accounts, and freezing lines on loans with materially reduced home equity, we reduced our exposureWe continue to open home equity lines from a high of over $7 billion in 2007 to approximately $70 million at December 31, 2015.
We have loan modification programs that focus on the mitigation ofwere established to minimize potential losses in the one- to four- family and home equity mortgage loan portfolioportfolios by targeting borrowers experiencing financial difficulties. During the years ended December 31, 20152017 and 2014, we modified $142016, these programs were utilized to modify $19 million and $20$13 million, respectively, of one- to four-family loans, respectively, and $15 million and $15$24 million, respectively, of home equity loans, respectively, under these programs in which theloans. These modifications were considered TDRs. We have also begun offering a loan modification program to a subset of borrowers with home equity lines of credit whose original loan terms provided the borrowers the option to accelerate their date of conversion to amortizing loans. As certain terms of our offer represented economic concessions, such as longer amortization periods than were in the original loan agreements, this program resulted in $14 million of TDRs and $44 million of modifications not classified as TDRs during the first quarter of 2015. Loan modification volume may increase in future periods to mitigate potential losses as the volume of mortgage loans reaching the end of their interest-only period increases.
TDRs. We also process minor modifications on a number ofcertain loans through traditional collections actions taken in the normal course of servicing delinquent accounts. Minor modifications resulting in an insignificant delay in the timing of payments are not considered economic concessions and therefore are not classified as TDRs. At December 31, 20152017 and 2014,


E*TRADE 2017 10-K | Page 61


2016, we had $20$10 million and $25$15 million, respectively, of mortgage loans with these other minor modifications that were not considered TDRs. Approximately 10% and 5% of these loans were classified as nonperforming at December 31, 2015 and 2014, respectively. We currently do not have any active loan modification programprograms for consumer and other loans.
Currently, our entire loans receivablemortgage loan portfolio is serviced by other companies.third parties. To reduce vendor, operational and regulatory risks, we have assessed our servicing relationships and, where appropriate, consolidated loan servicingproviders or transferred certain mortgage loans to servicers that specialize in managing troubled assets. During the year ended December 31, 2015, we completed servicer transfers of $1.1 billion of mortgage loans as a result of this initiative. At December 31, 2015, $3.12017, $1.7 billion gross unpaid principal balance of our mortgage loans were held at servicers that specialize in managing troubled assets. We believe this initiative has improved and will continue to improve the credit performance of the loans transferred compared to the expected credit performance of these same loans if they had not been transferred.
We continue toDuring 2016, we completed our review of the mortgage loan portfolio in order to identifythat was aimed at identifying seller-misrepresented loans to be repurchased by the originator; however, we consider this effort to be substantially complete. Our review has primarily focused on identifyingoriginator. A total of $464 million of loans, with violations of transaction representations and warranties or material misrepresentation on the part of the seller. Any loans identified with these deficiencies are submitted to the original seller for repurchase. During the years ended December 31, 2015 and 2014, we received one-time payments of $2 million and $11 million, respectively, from certain third party mortgage originators to satisfy in full all pending and future repurchase requests with them. We recognized these settlements as recoveries to the allowance for loan losses, resulting in a corresponding reduction to net charge-offs as well as our provision (benefit) for loan losses. Approximately $4 million of loans werehave been repurchased by or settled with the original sellers during the year ended December 31, 2015, for a total of $461 million of loans that were repurchased, including global settlements,third party mortgage originators since we actively started reviewing our purchasedbegan the review process in 2008. We do not expect any future repurchases or settlements on the mortgage loan portfolio beginning in 2008.portfolio.
Interest Rate Risk Management
Interest rate risks are monitored and managed by the ALCO, including the analysis of earnings sensitivity to changes in market interest rates under various scenarios. The scenarios assume both parallel and non-parallel shifts in the yield curve. See Item 7A. Quantitative and Qualitative Disclosures about Market Risk for additional information about our interest rate risks.



62


Liquidity Risk Management
Liquidity risk is monitored by various risk committees, including the ALCO, the ERMC and the Board's Risk Oversight Committee.ROC. We have in place a comprehensive set of liquidity and funding policies as well as contingency funding plans that are intended to maintain our flexibility to address liquidity events specific to us or the market in general. See Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations—MD&A—Liquidity and Capital Resources for additional information.
Market Risk Management
Market risk is the risk that asset values or income streams will be adversely affected by changes in market conditions. Market risk is monitored by various risk committees, includingthe MRC, the ALCO, the ERMC and the Board's Risk Oversight Committee.ROC. The ALCO monitors current and expected market conditions and their probable impact on the Company and provides oversight for interest rate risk. Risks associated with the margin portfolio are reviewed monthly by the MRC. See Item 7A. Quantitative and Qualitative Disclosures about Market Risk for additional information about our market risks.
Operational Risk Management
Operational risks arerisk is reviewed, challenged and monitored by various risk committees, including the ORCC, the ERMC and the Board's Risk Oversight Committee.ROC. Operational risks existrisk exists in most areas of the Company from processing a transaction to customer service. We are also exposed to fraud risk from unauthorized use of customer and corporate funds and resources. We monitor customer transactions and use scoring tools which prevent a significant number of fraudulent transactions on a daily basis. However, new techniques and strategies are constantly being developed by perpetrators to commit fraud. In order to minimize this threat, we offer our customers various security measures, including a token based multi-factor verification system.
The failure of a third party vendor to adequately meet its responsibilities, which could result in financial loss and impact our reputation, is another significant operational risk. The Third Party Oversight group regularlyWe have a Vendor Management Committee that reports to the ERMCORCC and monitors our vendor relationships. The vendor risk identification process includes reviews of contracts, financial soundness of providers, information security, business continuity and risk management scoring.
IT and CybersecurityInformation Security Risk Management
IT and cybersecurity risks areInformation security risk is reviewed, challenged and monitored by various risk committees, includingthe TRC, the ORCC, the ERMC and the Board's Risk Oversight Committee.ROC. These risks include potential:
cyber-attacksCyber-attacks on financial systems that directly or indirectly impact E*TRADEour operations and customers;customers
compromised

E*TRADE 2017 10-K | Page 62


Compromised systems from inappropriate use or user access by colleagues or customers;customers
reducedVulnerability of customers' computers and mobile devices to the loss of customer information (i.e., through identity theft) or other types of fraud that can have monetary consequences
Reduced availability or loss of customer facing systems due to a cyber-incident, such as a Distributed Denial of Service (DDoS) attack; andDDoS attack
systemSystem vulnerabilities resulting in a risk of a loss of customer data or data integrity.integrity
Data Management Risk
Data management risk is reviewed, challenged and monitored by the DGC, the ERMC, and the ROC. These risks include, but are not limited to, risks that:
Data values are unacceptable or incorrect
Records are not uniquely identifiable and represented (e.g. duplicates exist) or not all record identifiers refer back to a master record (e.g. orphan records)
Data is not populated for the entirety of the relevant population, data is inconsistent within records, across records and over time, or the data is stored and presented in an inconsistent format
Data is not up-to-date
Data is not available in a timely manner, does not exist or exists but is inaccessible
Key internal controls designed to prevent and detect data errors fail
Strategic Risk Management
Strategic risks arerisk is reviewed, challenged and monitored by various risk committees, including the ERMC and the Board's Risk Oversight Committee.ROC. These risks include, potentialbut are not limited to:
Not having a strategy appropriately defined
Failure to implement the defined strategy
Lack of appropriate reaction mechanisms to adapt to changes in the business or regulatory environment
Potential loss of customers or adverse changes in customer mix in the brokerage business, includingwhich could lead to decreased trading activity as well as income from related businesses, includingdecreased securities lending and margin lending; turmoillending
Changes in thebusiness, economic, or political conditions that negatively impact global financial markets which could reduce tradetrading volumes and margin borrowing and increase our dependence on our more active customers who receive lower pricing; and newlending
New entrants into the discount brokerage market which could put pressure on marginsrevenues and thus reduce revenues.margins

63


Reputational Risk Management
Reputational risks are reviewed, challenged and monitored by various risk committees, including the ERMC and the Board's Risk Oversight Committee.ROC. We recognize that reputational risk can manifest itself in all areas of our business often in conjunctiondue to negative publicity associated with other risk types. We acknowledge that there is particular reputational risk from many factors including, but not limited to:
deterioration in the loan portfolios;Business disruption and system failures, system breaches, identity theft, vendor, or other cyber related events
impact

E*TRADE 2017 10-K | Page 63


Impact of investigations and lawsuits;lawsuits (with or without merit)
failurePublication of regulatory findings
Conflicts of interest
Unethical behavior of any employee of the Company or members of the Boards
Failure of controls supporting the accuracy of financial reports and disclosures;disclosures
failureFailure of third party vendors to adequately meet their responsibilities;responsibilities
risk of business disruption and system failures;Errors in public communication
risk of security breaches and identity theft; and
risk of publicPublic regulatory findings.findings
Legal Regulatory and Compliance Risk Management
Legal regulatory and compliance risks are reviewed, challenged and monitored by various risk committees, including the ERMC and the Board'sROC. The following areas of legal risk are particularly pertinent:
Investigations as a result of alleged or actual business practices, changes in laws or regulatory expectations
Threatened or actual lawsuits as a result of business disputes as well as alleged or actual business practices
Failure to respond appropriately to protect assets (for example, intellectual property) owned by the institution that could lead to a loss in franchise value
Failure to comply with applicable broker-dealer, securities and banking laws, either domestically or internationally, exposing the Company to disciplinary actions, monetary or other penalties, or restrictions that could significantly harm its business
Regulatory and Compliance Risk Oversight Committee. We recognize that legal,Management
Regulatory and compliance risk is the risk to earnings or capital arising from violations of, or nonconformance with regulations, applicable guidance and internal policies. Regulatory and compliance risk also arises in situations where the rules governing certain regulated products or activities may be ambiguous, untested, or in the process of significant change or revision. This risk exposes the Company to fines, civil money penalties, diminished reputation, reduced franchise value, limited business opportunities and reduced expansion potential. Regulatory and compliance risk is reviewed, challenged and monitored by the ERMC and the ROC. The following areas of regulatory and compliance risks can manifest in all areas of our business. Particularly pertinent risks include extensiverisk are particularly pertinent:        
Extensive government regulation, including broker-dealer, banking and securities rules and regulations, which could restrict our business practices; recently enacted regulatory reform legislation whichpractices.
Changes in regulation may have a material impact on our operations; and investigations and lawsuits.operations. In addition, if we are unable to meet these new requirements, wethe Company could face negative regulatory consequences, which wouldcould have a material negative effect on our business; not complyingbusiness.
Failure to comply with applicable securities and banking laws, rules and regulations, either domestically or internationally, could subject us to disciplinary actions, damages,monetary or other penalties or restrictions that could significantly harm our business; and not maintainingbusiness.
Failure to maintain the capital levels required by regulators could subject us to prompt correctioncorrective actions, increasingly strong sanctions, cease-and-desist orders, and ultimately FDIC receivership.


E*TRADE 2017 10-K | Page 64


These risks also arise in situations where the laws or rules governing certain regulated products or activities may be ambiguous, untested, or in the process of significant change or revision. This risk exposesThese risks can expose us to fines, civil money penalties, payment of damages, and the voiding of contracts. ItIn addition, they can lead to diminished reputation, reduced franchise value, limited business opportunities, reduced expansion potential and an inability to enforce contracts.

64

CONCENTRATIONS OF CREDIT RISK

CONCENTRATIONS OF CREDIT RISKcredit risk.
One- to Four-Family Interest-Only Loans
One- to four-family loans include interest-only loans forwith a five to ten year interest-only period, followed by an amortizing period ranging from 20 to 25 years. At December 31, 2015, 39% of our one- to four-family portfolio were not yet amortizing. However, during the year ended December 31, 2015, approximately 15%2017, nearly 100% of these borrowers made voluntary annual principal payments of at least $2,500loans were amortizing and over a third of those borrowers made voluntary annual principal payments of at least $10,000.the portfolio will be fully converted in 2018.
Home Equity Loans
The home equity loan portfolio consists of home equity installment loans (HEILs) and home equity lines of credit (HELOCs) and is primarily second lien loans on residential real estate properties whichthat have a higher level of credit risk than first lien mortgage loans. Approximately 13%10% of the home equity loan portfolio was in the first lien position and we held both the first and second lien positions in less than 1% of the home equity loan portfolio at December 31, 2015.2017. The home equity loan portfolio consistedconsists of approximately 18% of home equity installment loansHEILs and approximately 82% of home equity lines of creditHELOCs at December 31, 2015.
Home equity installment loans2017. HEILs are primarily fixed rate and fixed term, fully amortizing loans that do not offer the option of an interest-only payment. The majority of home equity lines of credit convertHELOCs had an interest-only draw period at origination and converted to amortizing loans at the end of the draw period, which typically rangesranged from five to ten years. Approximately 4% of this portfolio will require the borrowers to repay the loan in full at the end of the draw period, commonly referred to as "balloon loans." At December 31, 2015, 61%2017, nearly 100% of the home equity line of creditHELOC portfolio had not converted from the interest-only draw period and had not begun amortizing. However, during the year ended December 31, 2015, approximately 40% of these borrowers made annual principal payments of at least $500 on their home equity lines of credit and slightly under half of those borrowers reduced their principal balance by at least $2,500.portfolio will be fully converted in 2019.
The following table outlines when one- to four-family and home equity lines of credit convert to amortizing by percentage of the one- to four-family and home equity line of credit portfolios, respectively, at December 31, 2015:
Period of Conversion to Amortizing Loan
% of One- to Four-Family
Portfolio
 % of Home Equity Line of
Credit Portfolio
Already amortizing61% 39%
Through December 31, 201617% 45%
Year ending December 31, 201722% 15%
Year ending December 31, 2018 or later—% 1%
Securities
We trackfocus primarily on security type and review factorscredit rating to predict and monitor credit risk in our securities portfolios. We consider securities backed by the mortgage loan portfolio on an ongoing basis. These factors include: loan type, estimated current LTV/CLTV ratios, delinquency history, borrowers’ currentUS government or its agencies to have low credit scores, housing prices, loan vintage and geographic locationrisk as the long-term debt rating of the property.US government is AA+ by S&P and Aaa by Moody’s and Fitch at December 31, 2017. The amortized cost of these securities accounted for over 99% of our total securities portfolio at December 31, 2017. We believereview the LTV/CLTV ratiosremaining debt securities that were not backed by the US government or its agencies according to their credit ratings from S&P, Moody’s and credit scores are the key factorsFitch where available. At December 31, 2017, all municipal bonds in determining future loan performance. The factors are updated on at leastour securities portfolio were rated investment grade (defined as a quarterly basis. For the consumer and other loan portfolio, we track and review delinquency statusrating equivalent to predict and monitor credit risk on at least a quarterly basis.Moody’s rating of "Baa3" or higher, or an S&P or Fitch rating of "BBB-" or higher).


E*TRADE 2017 10-K | Page 65


The following tables show the distribution of the mortgage loan portfolios by credit risk factor at December 31, 2015 and 2014 (dollars in millions):
  
One- to Four-Family Home Equity
 December 31, December 31,
Current LTV/CLTV (1)
2015 2014 2015 2014
<=80%$1,519
 $1,757
 $843
 $1,081
80%-100%609
 807
 549
 755
100%-120%227
 311
 420
 557
>120%133
 185
 302
 441
Total mortgage loans receivable$2,488
 $3,060
 $2,114
 $2,834
Average estimated current LTV/CLTV (2)
77% 79% 90% 92%
Average LTV/CLTV at loan origination (3)
71% 71% 81% 80%
(1)Current CLTV calculations for home equity loans are based on the maximum available line for home equity lines of credit and outstanding principal balance for home equity installment loans. For home equity loans in the second lien position, the original balance of the first lien loan at origination date and updated valuations on the property underlying the loan are used to calculate CLTV. Current property values are updated on a quarterly basis using the most recent property value data available to us. For properties in which we did not have an updated valuation, we utilized home price indices to estimate the current property value.
(2)The average estimated current LTV/CLTV ratio reflects the outstanding balance at the balance sheet date and the maximum available line for home equity lines of credit, divided by the estimated current value of the underlying property.SUMMARY OF CRITICAL ACCOUNTING POLICIES AND ESTIMATES
(3)Average LTV/CLTV at loan origination calculations are based on LTV/CLTV at time of purchase for one- to four-family purchased loans and home equity installment loans and maximum available line for home equity lines of credit.
  
One- to Four-Family Home Equity
  
December 31, December 31,
Current FICO (1)
2015 2014 2015 2014
>=720$1,423
 $1,734
 $1,069
 $1,487
719 - 700246
 296
 222
 292
699 - 680198
 260
 183
 238
679 - 660150
 197
 152
 203
659 - 620198
 237
 203
 258
<620273
 336
 285
 356
Total mortgage loans receivable$2,488
 $3,060
 $2,114
 $2,834
(1)FICO scores are updated on a quarterly basis; however, there were approximately $39 million and $49 million of one- to four-family loans at December 31, 2015 and 2014, respectively, and $3 million and $4 million of home equity loans, respectively, for which the updated FICO scores were not available. For these loans, the current FICO distribution included the most recent FICO scores where available, otherwise the original FICO score was used.
The average agediscussion and analysis of our mortgage loans receivable was 9.9financial condition and 8.9 years at December 31, 2015results of operations are based on our consolidated financial statements, which have been prepared in conformity with GAAP. Note 1—Organization, Basis of Presentation and 2014, respectively. Approximately 37% and 38%Summary of Significant Accounting Policies contains a summary of our mortgage loans receivable were concentratedsignificant accounting policies, many of which require the use of estimates and assumptions that affect the amounts reported in California at December 31, 2015the consolidated financial statements and 2014, respectively. No other state had concentrationsrelated notes for the periods presented.
Critical Accounting Estimates
We believe that certain accounting estimates are critical because they require complex and subjective judgments by management. Changes in these estimates or assumptions could materially impact our financial condition and results of mortgage loans that represented 10% or more ofoperations, and actual results could differ from our mortgage loans receivable at December 31, 2015 and 2014.estimates. Our critical accounting estimates are described below.
Allowance for Loan Losses
The allowance for loan losses is management’smanagement's estimate of probable losses inherent in the loan portfolio atas of the balance sheet date,date. In determining the adequacy of the allowance, we perform ongoing evaluations of the loan portfolio and loss assumptions. For loans that are not TDRs, we establish a general allowance and evaluate the adequacy of the allowance for loan losses by loan portfolio segment: one- to four-family, home equity and consumer. For modified loans accounted for as well asTDRs that are valued using the forecasteddiscounted cash flow model, we establish a specific allowance by estimating losses, including economic concessions to borrowers, over the estimated remaining life of loans modified as TDRs. The general allowancethese loans. See Note 1—Organization, Basis of Presentation and Summary of Significant Accounting Policies and Note 7—Loans Receivable, Net for loan losses includes a qualitative component to account for a variety of factors that present additional uncertainty that may not be fully considered in the quantitative loss model but are factors we believe may impact the level of credit losses. For additional information on management's estimatethe allowance methodology and the quantitative and qualitative factors considered in determination of the allowance for loan losses.
Determining the adequacy of the allowance is complex and requires judgment by management about the effect of matters that are inherently uncertain. We recognized a benefit to provision for loan losses see Summary of Critical Accounting Policies$168 million for the year ended December 31, 2017 and Estimates.have recognized net benefits for loan losses for 10 consecutive quarters since June 30, 2015. The benefits recognized reflected better than expected performance of our portfolio as well as recoveries in excess of prior expectations, including recoveries of previous charge-offs that were not included in our loss estimates, and payoffs on loans converting to amortizing. These benefits also reflected enhancements to our allowance for loan loss modeling approach during the periods presented. For example, approximately $70 million of benefit was recognized resulting from default assumptions revised during the second quarter of 2017 based on the sustained outperformance of converted mortgage loans that were previously interest-only and had been amortizing for 12 months or longer.
It is difficult to estimate how potential changes in the quantitative and qualitative factors might impact the allowance for loan losses. Subsequent evaluations of the loan portfolio, in light of the factors then prevailing, may result in significant changes in the allowance for loan losses in future periods. Our underlying assumptions and judgments could prove to be inaccurate, which could materially impact our regulatory capital position and results of operations in future periods.





E*TRADE 2017 10-K | Page 66


Valuation and Impairment of Goodwill and Acquired Intangible Assets
Goodwill is recognized as a result of business combinations and represents the excess of the purchase price over the fair value of net tangible assets and identifiable intangible assets. Goodwill and other intangible assets are evaluated for impairment on an annual basis as of November 30 and in interim periods when events or changes indicate the carrying value may not be recoverable, such as a significant deterioration in the operating environment. See Note 1—Organization, Basis of Presentation and Summary of Significant Accounting Policies and Note 10—Goodwill and Other Intangibles, Net for additional information on the valuation and impairment policies governing goodwill and acquired intangible assets.
The valuation of goodwill and acquired intangible assets requires significant judgment and estimates by management. For example, the valuation of finite lived intangible assets acquired in the OptionsHouse transaction was performed under the income approach, which required management to make estimates about future earnings and cash flows. The useful life of the finite lived intangible assets was determined based on management's estimate of the period over which those intangible assets are expected to provide economic benefit to the Company. Management also applies judgment in conducting impairment testing for goodwill and finite lived intangible assets, including estimates of fair value based on the income or market approach and estimates required to determine the useful lives of finite lived intangible assets.
If our estimates of fair value change due to future events differing significantly from the forecasts used to determine fair value, changes in our business or other factors, the Company may be required to recognize an impairment of its goodwill or acquired intangible assets, which could have a material adverse effect on our financial condition and results of operations. If the Company's publicly traded equity were to experience a significant decrease in market capitalization, goodwill would be tested for impairment. Intangible assets with finite lives are amortized over their estimated useful lives therefore changes in the estimated useful lives could result in the recognition of an impairment or a change in the remaining life.
Estimates of Effective Tax Rates, Deferred Taxes and Valuation Allowances
In preparing the consolidated financial statements, we calculate income tax expense (benefit) based on our interpretation of the tax laws in the various jurisdictions where we conduct business. This requires us to estimate current tax obligations and the realizability of uncertain positions to assess temporary differences between the financial statement carrying amounts and the tax bases of assets and liabilities, which result in deferred tax assets and liabilities. We must also assess the likelihood that the deferred tax assets will be realized and recognize valuation allowances based on our estimates of the amount that is not realizable. See Note 1—Organization, Basis of Presentation and Summary of Significant Accounting Policies and Note 15—Income Taxes for additional information on tax accounting policies.
Management must make judgments to determine income tax expense (benefit), deferred tax assets and liabilities and any valuation allowance to be recorded against deferred tax assets. For example, management determined that our expectations regarding future earnings are objectively verifiable based on management-approved forecasts and therefore concluded that the federal deferred tax assets would be fully realized. Valuation allowances against certain state deferred tax assets reflect management's assessment of realizability within those specific jurisdictions. Changes also occur periodically in our estimates due to changes in tax rates, changes in business operations, implementation of tax planning strategies, the expiration of relevant statutes of limitations, resolution with taxing authorities of uncertain tax positions, and newly enacted statutory, judicial and regulatory guidance.
It is difficult to estimate how potential changes in tax law, interpretations and inputs to the valuation allowance process might impact our estimates of effective tax rate, deferred taxes and valuation allowances. For example, if future events differ significantly from current management-approved forecasts, a valuation allowance may need to be established or increased, which could have a material adverse effect on our financial condition and results of operations.


E*TRADE 2017 10-K | Page 67


STATISTICAL DISCLOSURE BY BANK HOLDING COMPANIES
The following table outlines the information required by the "SEC’s Industry Guide 3, Statistical Disclosure by Bank Holding Companies."
Required DisclosurePage
Distribution of Assets, Liabilities and Shareholders’ Equity; Interest Rates and Interest Differential
Average Balance Sheet and Analysis of Net Interest Income41
Net Interest Income—Volumes and Rates Analysis69
Investment Portfolio
Investment Portfolio—Book Value and Fair Value73
Investment Portfolio Maturity74
Loan Portfolio
Loans by Type70
Loan Maturities70
Loan Sensitivities70
Risk Elements
Nonaccrual, Past Due and Restructured Loans71
Past Due Interest71
Policy for Nonaccrual95
Potential Problem Loans125
Summary of Loan Loss Experience
Analysis of Allowance for Loan Losses71
Allocation of the Allowance for Loan Losses72
Deposits
Average Balance and Average Rates Paid41
Time Deposit Maturities59
Return on Equity and Assets42
Short-Term Borrowings75


E*TRADE 2017 10-K | Page 68


Interest Rates and Interest Differential
Increases and decreases in interest income and interest expense result from changes in average balances (volume) of interest-earning assets and interest-bearing liabilities, as well as changes in average interest rates (rate). The following table shows the effect that these factors had on the interest earned on our interest-earning assets and the interest incurred on our interest-bearing liabilities. The effect of rate changes is calculated by multiplying the change in average yield/cost by the current year’s volume, with the remaining change applied to volume (dollars in millions):
 
2017 Compared to 2016
Increase (Decrease) Due To
 2016 Compared to 2015
Increase (Decrease) Due To
 Volume Rate Total Volume Rate Total
Interest-earning assets:           
Cash and equivalents$(3) $5
 $2
 $
 $4
 $4
Cash required to be segregated under federal or other regulation(1) 7
 6
 2
 3
5
5
Available-for-sale securities103
 21
 124
 14
 7
 21
Held-to-maturity securities153
 (6) 147
 85
 (6)79
79
Margin receivables42
 29
 71
 (45) 18
 (27)
Loans(1) 
(51) 17
 (34) (53) 14
 (39)
Broker-related receivables and other1
 1
 2
 1
 (3) (2)
Subtotal interest-earning assets244
 74
 318
 4
 37
 41
Other interest revenue(2)


   20
     (24)
    Total interest-earning assets(3)
244
 74
 338
 4
 37
 17
 
          
Interest-bearing liabilities:

          
Deposits1
 
 1
 1
 (2) (1)
Customer payables1
 (1) 
 1
 (1) 
Other borrowings11
 (7) 4
 (103) 4
 (99)
Corporate debt
 (6) (6) (4) (1) (5)
Subtotal interest-bearing liabilities13
 (14) (1) (105) 
 (105)
Other interest expense(4)


   2
     (4)
    Total interest-bearing liabilities13
 (14) 1
 (105) 
 (109)
Change in net interest income(3)
$231
 $88
 $337
 $109
 $37
 $126
(1)Nonaccrual loans are included in the average loan balances. Interest payments received on nonaccrual loans are recognized on a cash basis in operating interest income until it is doubtful that full payment will be collected, at which point payments are applied to principal.
(2)Represents interest income on securities loaned.
(3)Amount included a taxable equivalent increase in interest income of less than $1 million for the years ended December 31, 2017 and 2016 and $1 million for the year ended December 31, 2015.
(4)Represents interest expense on securities borrowed.


E*TRADE 2017 10-K | Page 69


Lending Activities
The following table presents the allowance forbalance and associated percentage of each major loan losses bycategory (dollars in millions): 
 December 31,
 2017 2016 2015 2014 2013
 Balance % Balance % Balance % Balance % Balance %
One- to four-family$1,432
 53% $1,950
 52% $2,488
 50% $3,060
 48% $4,475
 53%
Home equity1,097
 40
 1,556
 41
 2,114
 43
 2,834
 45
 3,454
 40
Consumer and other188
 7
 250
 7
 341
 7
 455
 7
 602
 7
Total loans receivable2,717
 100% 3,756
 100% 4,943
 100% 6,349
 100% 8,531
 100%
Adjustments:                   
Unamortized premiums, net11
   16
   23
   34
   45
  
Allowance for loan losses(74)   (221)   (353)   (404)   (453)  
Total adjustments(63)   (205)   (330)   (370)   (408)  
Loans receivable, net$2,654
   $3,551
   $4,613
   $5,979
   $8,123
  
The following table shows the contractual maturities of the loan portfolio at December 31, 20152017, including scheduled principal repayments. This table does not, however, include any estimate of prepayments. These prepayments could significantly shorten the average loan lives and 2014cause the actual timing of the loan repayments to differ from those shown in the following table (dollars in millions): 
 One- to Four-Family Home Equity Consumer and Other Total
 December 31, December 31, December 31, December 31,
 2015 2014 2015 2014 2015 2014 2015 2014
General reserve:               
Quantitative component$28
 $11
 $245
 $281
 $6
 $9
 $279
 $301
Qualitative component3
 7
 10
 29
 
 1
 13
 37
Specific valuation allowance9
 9
 52
 57
 
 
 61
 66
Total allowance for loan losses$40

$27

$307

$367

$6

$10

$353

$404
Allowance as a % of loans
receivable
(1)
1.6% 0.9% 14.5% 12.9% 1.9% 2.1% 7.1% 6.3%
 
Due in(1)
  
 < 1 Year 1-5 Years >5 Years Total
One- to four-family$50
 $221
 $1,161
 $1,432
Home equity51
 240
 806
 1,097
Consumer and other38
 122
 28
 188
Total loans receivable$139
 $583
 $1,995
 $2,717
(1)Estimated scheduled principal repayments are calculated using weighted-average interest rate and weighted-average remaining maturity of each loan portfolio. Loans with no contractual maturity are reflected within the < 1 Year category.
The following table shows the distribution of those loans that mature in more than one year between fixed and adjustable interest rate loans at December 31, 2017 (dollars in millions): 
 Interest Rate Type  
 Fixed Adjustable Total
One- to four-family$200
 $1,182
 $1,382
Home equity180
 866
 1,046
Consumer and other150
 
 150
Total loans receivable$530
 $2,048
 $2,578


E*TRADE 2017 10-K | Page 70


Nonperforming Assets
We classify loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien. The following table shows comparative data for nonperforming loans and assets for the past five years (dollars in millions):
 December 31,
 2017 2016 2015 2014 2013
One- to four-family$192
 $215
 $263
 $294
 $526
Home equity98
 136
 154
 165
 164
Consumer and other
 1
 1
 1
 3
Total nonperforming loans receivable290
 352
 418
 460
 693
Real estate owned and other repossessed assets, net27
 36
 29
 38
 53
Total nonperforming assets, net$317
 $388
 $447
 $498
 $746
During the year ended December 31, 2017, we recognized $15 million of interest income on loans that were nonperforming at December 31, 2017. If our nonperforming loans at December 31, 2017 had been performing in accordance with their terms, we would have recorded additional interest income of approximately $14 million for the year ended December 31, 2017. At December 31, 2017 there were no commitments to lend additional funds to any of these borrowers.
The following table provides an analysis of net charge-offs for the past five years (dollars in millions):
 Year Ended December 31,
 2017 2016 2015 2014 2013
Allowance for loan losses, beginning of period$221
 $353
 $404
 $453
 $481
Provision (benefit) for loan losses(168) (149) (40) 36
 143
Charge-offs:         
One- to four-family
 (1) (2) (44) (41)
Home equity(7) (17) (31) (65) (157)
Consumer and other(6) (7) (11) (17) (33)
Total Charge-offs(13) (25) (44) (126) (231)
Recoveries:(1)
         
One- to four-family8
 8
 
 11
 14
Home equity23
 29
 26
 24
 34
Consumer and other3
 5
 7
 6
 12
Total recoveries34
 42
 33
 41
 60
Net (charge-offs) recoveries21
 17
 (11) (85) (171)
Allowance for loan losses, end of period$74
 $221
 $353
 $404
 $453
Net charge-offs (recoveries) to average loans receivable outstanding(0.7)% (0.4)% 0.2% 1.2% 1.8%
(1) Recoveries include the impact of mortgage originator settlements.


E*TRADE 2017 10-K | Page 71


The following table allocates the allowance for loans losses by loan category for the past five years (dollars in millions):
 December 31,
 2017 2016 2015 2014 2013
 Amount 
%(1)
 Amount 
%(1)
 Amount 
%(1)
 Amount 
%(1)
 Amount 
%(1)
One-to four family$24
 53% $45
 52% $40
 50% $27
 48% $102
 52%
Home equity46
 40
 171
 41
 307
 43
 367
 45
 326
 41
Consumer and other4
 7
 5
 7
 6
 7
 10
 7
 25
 7
Total allowance for loan losses$74
 100% $221
 100% $353
 100% $404
 100% $453
 100%
(1) Represents percentage of loans receivable in the category to total loans receivable, excluding premiums (discounts).
Securities
Our investment portfolio includes a mortgage-backed securities portfolio, other debt securities and equity securities that are classified into the following categories: available-for-sale or held-to-maturity.
Our mortgage-backed securities portfolio is primarily composed of:
Fannie Mae participation certificates, guaranteed by Fannie Mae
Freddie Mac participation certificates, guaranteed by Freddie Mac
Ginnie Mae participation certificates, guaranteed by Ginnie Mae, which is backed by the full faith and credit of the US Government
CMOs, which are guaranteed by one of the three above organizations
Our other debt securities include agency debt securities guaranteed by the Small Business Administration, agency debentures which are unsecured senior debt offered by Fannie Mae, Freddie Mac and other government agencies and US Treasuries.
Available-for-sale securities are carried at fair value with the unrealized gains and losses, after applicable hedge accounting adjustments, reflected as a component of accumulated other comprehensive loss, net of tax. Held-to-maturity securities are carried at amortized cost based on the Company’s intent and ability to hold these securities to maturity.


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The following table shows the amortized cost and fair value of securities that we held and classified as available-for-sale or held-to-maturity (dollars in millions):
 December 31,
 2017 2016 2015
 
Amortized
Cost
 Fair Value Amortized
Cost
 Fair Value Amortized
Cost
 Fair Value
Available-for-sale securities:(1)
           
Debt securities:           
Agency mortgage-backed securities$19,395
 $19,195
 $12,946
 $12,634
 $11,888
 $11,763
Agency debentures939
 966
 791
 788
 551
 557
US Treasuries452
 458
 452
 407
 147
 143
Agency debt securities34
 33
 25
 24
 55
 55
Municipal bonds20
 20
 32
 32
 35
 35
Corporate bonds
 
 
 
 5
 4
Total debt securities20,840
 20,672
 14,246
 13,885
 12,681
 12,557
Publicly traded equity securities(2)
7
 7
 7
 7
 33
 32
Total available-for-sale securities$20,847
 $20,679
 $14,253
 $13,892
 $12,714
 $12,589
Held-to-maturity securities:(1)
           
Agency mortgage-backed securities$20,502
 $20,404
 $12,868
 $12,839
 $10,353
 $10,444
Agency debentures710
 708
 29
 29
 127
 125
Agency debt securities2,615
 2,595
 2,854
 2,848
 2,523
 2,544
Other12
 12
 
 
 10
 10
Total held-to-maturity securities$23,839
 $23,719
 $15,751
 $15,716
 $13,013
 $13,123
(1)Securities with a fair value of approximately $492 million were transferred from available-for-sale securities to held-to-maturity securities, during the year ended December 31, 2016 pursuant to an evaluation of our investment strategy and an assessment by management about our intent and ability to hold those particular securities until maturity.
(2)Consists of investments in a mutual fund related to the Community Reinvestment Act.





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The following table shows the scheduled maturities, carrying values and current yields for the Company’s available-for-sale and held-to-maturity investment portfolio at December 31, 2017 (dollars in millions):
 Within One Year One to Five Years Five to Ten Years After Ten Years Total
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
Available-for-sale debt securities:                   
Agency mortgage-backed securities$
 % $363
 1.85% $8,400
 2.68% $10,632
 2.57% $19,395
 2.60%
Agency debentures
 % 
 % 288
 3.53% 651
 3.09% 939
 3.23%
US Treasuries
 % 
 % 
 % 452
 2.83% 452
 2.83%
Agency debt securities
 % 
 % 25
 2.05% 9
 2.81% 34
 2.25%
Municipal bonds
 % 
 % 
 % 20
 3.73% 20
 3.73%
Total available-for-sale debt securities$
   $363
   $8,713
   $11,764
   $20,840
  
Held-to-maturity debt securities:                   
Agency mortgage-backed securities$160
 2.89% $1,602
 2.87% $3,818
 2.80% $14,922
 2.95% $20,502
 2.92%
Agency debentures
 % 18
 2.13% 605
 2.52% 87
 3.30% 710
 2.60%
Agency debt securities
 % 395
 2.72% 1,086
 2.58% 1,134
 2.85% 2,615
 2.72%
Other
 % 12
 1.71% 
 
 
 
 12
 1.71%
Total held-to-maturity debt securities$160
   $2,027
   $5,509
   $16,143
   $23,839
  
Borrowings
Deposits represent our most significant and stable source of funding. In addition, we have utilized trust preferred securities and wholesale funding sources such as FHLB advances and repurchase agreements.
We are a member of, and own capital stock in, the FHLB system. The FHLB provides us with reserve credit capacity and authorizes us to apply for advances based on the security of pledged mortgage loans and other assets—principally agency-backed securities—provided we meet certain creditworthiness standards.
We also have raised funds by entering into agreements to repurchase the same or similar securities. The counterparties to these agreements hold the securities in custody. We account for repurchase agreements as borrowings and secure them with designated fixed- and variable-rate debt securities. We also participated in the Federal Reserve Bank of Richmond’s term investment option and treasury, tax and loan borrowing programs. We have used the proceeds from these transactions to meet our cash flow or asset/liability matching needs.


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The following table sets forth information regarding the weighted average interest rates and the highest and average month-end balances of repurchase agreements, FHLB advances and trust preferred securities (dollars in millions):
 
Ending
Balance
 
Weighted
Average Interest
Rate
(1)
 
Maximum
Amount at
Month-End
 Weighted Average
  Balance   
Interest
Rate (2)
At or for the year ended December 31, 2017:         
Securities sold under agreements to repurchase$
 % $400
 $109
 1.01%
FHLB advances$500
 1.40% $500
 $146
 1.19%
Trust preferred securities$410
 4.10% $410
 $409
 3.96%
At or for the year ended December 31, 2016:         
Securities sold under agreements to repurchase$
 % $
 $7
 0.38%
Trust preferred securities$409
 3.55% $409
 $409
 3.45%
At or for the year ended December 31, 2015:         
Securities sold under agreements to repurchase$82
 0.14% $3,829
 $2,490
 2.76%
FHLB advances$
 % $884
 $588
 5.50%
Trust preferred securities$409
 3.04% $428
 $422
 3.09%
 
(1)Allowance as a percentage of loans receivable is calculatedWeighted average interest rates are based on the gross loans receivable including net unamortized premiums for each respective category.ending balances and exclude hedging costs.
(2)Weighted average interest rates are based on average balances and include hedging costs.
ITEM 7A.    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
The following discussion about market risk includes forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements as a result of certain factors, including, but not limited to, those set forth in Risk Factors in this report.
Interest Rate Risk
Our exposure to interest rate risk is related primarily to interest-earning assets and interest-bearing liabilities. Managing interest rate risk is essential to profitability. The primary objective of the management of interest rate risk is to control exposure to interest rates within the Board-approved limits and with limited exposure to earnings volatility resulting from interest rate fluctuations. Our general strategies to manage interest rate risk include balancing variable-rate and fixed-rate assets and liabilities and utilizing derivatives to help manage exposures to changes in interest rates. Exposure to interest rate risk requires management to make complex assumptions regarding maturities, market interest rates and customer behavior. Changes in interest rates, including the following, could impact interest income and expense:
Interest-earning assets and interest-bearing liabilities may re-price at different times or by different amounts, creating a mismatch.
The yield curve may steepen, flatten or otherwise change shape, which could affect the spread between short- and long-term rates. Widening or narrowing spreads could impact net interest income.
Market interest rates may influence prepayments, resulting in maturity mismatches. In addition, prepayments could impact yields as premiums and discounts amortize.
Exposure to interest rate risk is dependent upon the distribution and composition of interest-earning assets, interest-bearing liabilities and derivatives. The differing risk characteristics of each product are managed to


E*TRADE 2017 10-K | Page 75


mitigate our exposure to interest rate fluctuations. At December 31, 2017, 93% of our total assets were interest-earning assets and we had no securities classified as trading.
At December 31, 2017, approximately 67% of total assets were available-for-sale and held-to-maturity mortgage-backed securities and residential real estate loans. The values of these assets are sensitive to changes in interest rates as well as expected prepayment levels. As interest rates increase, fixed-rate residential mortgages and mortgage-backed securities tend to exhibit lower prepayments. The inverse is true in a falling rate environment.
When real estate loans are prepaid, unamortized premiums and/or discounts are recognized immediately in interest income. Depending on the timing of the prepayment, these adjustments to income would impact anticipated yields. The Company reviews estimates of the impact of changing market rates on prepayments. This information is incorporated into our interest rate risk management strategy.
Our liability structure consists of two central sources of funding: deposits and customer payables, both of which re-price at management’s discretion. We may utilize wholesale funding sources as needed for short-term liquidity and contingency funding requirements.
Derivative Instruments
We use derivative instruments to help manage interest rate risk using designated hedge relationships. Interest rate swaps involve the exchange of fixed-rate and variable-rate interest payments between two parties based on a contractual underlying notional amount, but do not involve the exchange of the underlying notional amounts. See Note 8—Derivative Instruments and Hedging Activities for additional information about our use of derivative contracts.
Scenario Analysis
Scenario analysis is an advanced approach to estimating interest rate risk exposure. The Company monitors interest rate risk using the Economic Value of Equity (EVE) approach and the Earnings-at-Risk (EAR) approach.
Under the EVE approach, the present value of expected cash flows of all existing interest-earning assets, interest-bearing liabilities, derivatives and forward commitments are estimated and combined to produce an EVE figure. The change in EVE is a long-term sensitivity measure of interest rate risk. The approach values only the current balance sheet in which the most significant assumptions are the prepayment rates of the loan portfolio and mortgage-backed securities and the repricing of deposits. This approach does not incorporate assumptions related to business growth, or liquidation and re-investment of instruments. This approach provides an indicator of future earnings and capital levels because changes in EVE indicate the anticipated change in the value of future cash flows. The sensitivity of this value to changes in interest rates is then determined by applying alternative interest rate scenarios. The change in EVE amounts fluctuate based on instantaneous parallel shifts in interest rates primarily due to the change in timing of cash flows, which considers prepayment estimates, in the Company’s residential loan and mortgage-backed securities portfolios.
EAR is a short-term sensitivity measure of interest rate risk and illustrates the impact of alternative interest rate scenarios on net interest income, including corporate interest expense, over a twelve month time frame. In measuring the sensitivity of net interest income to changes in interest rates, we assume instantaneous parallel interest rate shocks applied to the forward curve. In addition, we assume that cash flows from loan payoffs are reinvested in mortgage-backed securities, we exclude revenue from off-balance sheet customer cash and we assume no balance sheet growth.


E*TRADE 2017 10-K | Page 76


The sensitivity of EVE and EAR at the consolidated E*TRADE Financial level at December 31, 2017 and 2016 is as follows (dollars in millions):
Instantaneous Parallel Change in Interest Rates
(basis points) (1)
 Economic Value of Equity Earnings-at-Risk
 December 31, 2017 December 31, 2016 December 31, 2017 December 31, 2016
 Amount Percentage Amount Percentage Amount Percentage Amount Percentage
+200 $(172) (2.1)% $(129) (2.1)% $197
 11.5 % $169
 13.9 %
+100 $(23) (0.3)% $59
 0.9 % $113
 6.6 % $109
 9.0 %
-50 $(225) (2.7)% $(106) (1.7)% $(102) (6.0)% $(73) (6.0)%
(1)These scenario analyses assume a balance sheet size as of the dates indicated. Any changes in size would cause the amounts to vary.
We actively manage interest rate risk positions. As interest rates change, we will adjust our strategy and mix of assets, liabilities and derivatives to optimize our position. For example, a 100 basis points increase in rates may not result in a change in value as indicated above. We compare the instantaneous parallel shift in interest rate changes in EVE and EAR to the established limits set by the Board of Directors in order to assess interest rate risk. In the event that the percentage change in EVE or EAR exceeds the Board limits, our Chief Executive Officer, Chief Risk Officer, Chief Financial Officer and Treasurer must all be promptly notified in writing and decide upon a plan of remediation. In addition, the Board of Directors must be notified of the exception and the planned resolution. At December 31, 2017, the EVE and EAR percentage changes were within our Board limits.
Market Risk
Equity Securities Risk
We are indirectly exposed to equity securities risk in connection with securities collateralizing margin receivables and amounts borrowed under our line of credit product, as well as risk related to our securities lending and borrowing activities. We manage risk on margin and line of credit lending by requiring customers to maintain collateral in compliance with internal and, as applicable, regulatory guidelines. We monitor required margin levels daily and require our customers to deposit additional collateral, or to reduce positions, when necessary. We continuously monitor customer accounts to detect excessive concentration, large orders or positions, and other activities that indicate increased risk to us. We manage risks associated with our securities lending and borrowing activities by requiring credit approvals for counterparties, by monitoring the market value of securities loaned and collateral values for securities borrowed on a daily basis and requiring additional cash as collateral for securities loaned or return of collateral for securities borrowed when necessary, and by participating in a risk-sharing program offered through the Options Clearing Corporation.



E*TRADE 2017 10-K | Page 77


KEY TERMS
Active customers—Customers that have an account with a balance of $25 or more or a trade in the last six months.
Active trader—Customers that execute 30 or more trades per quarter.
Agency—US Government sponsored enterprises and federal agencies, such as Federal National Mortgage Association, Federal Home Loan Mortgage Corporation, Government National Mortgage Association, the Small Business Administration, the Export-Import Bank and the Federal Home Loan Bank.
Average commission per tradeTotal commissions revenue divided by total trades.
Basel III—Global regulatory standards for bank capital adequacy and liquidity as issued by the international Basel Committee on Banking Supervision.
Basis point—One one-hundredth of a percentage point.
Brokerage account attrition rate—The brokerage account attrition rate is calculated by dividing attriting brokerage accounts by total brokerage accounts from the previous period end, and is presented on an annualized basis. Attriting brokerage accounts are derived by subtracting net new brokerage accounts from gross new brokerage accounts.
Brokerage related cash—Customer sweep deposits held at banking subsidiaries, customer payables and customer cash held by third parties.
CFTC—Commodity Futures Trading Commission.
Charge-off—The result of removing a loan or portion of a loan from an entity’s balance sheet because the loan is considered to be uncollectible.
CLTV—Combined loan-to-value ratio.
CMOs—Collateralized mortgage obligations.
Common Equity Tier 1 Capital—A measurement of the Company's core equity capital used in the calculation of capital adequacy ratios. Common Equity Tier 1 Capital equals: total shareholders' equity, less preferred stock and related surplus, plus/(less) unrealized losses (gains) on certain available-for-sale securities, less goodwill and certain other intangible assets, less certain disallowed deferred tax assets and subject to certain other applicable adjustments.
Consolidated financial statements—Refers to the consolidated financial statements prepared in accordance with GAAP as included in the Company's annual report on Form 10-K, and the condensed consolidated financial statements included in the Company's interim reports on Form 10-Q.
Corporate cash—Cash held at the parent company as well as cash held in certain subsidiaries that can distribute cash to the parent company without any regulatory approval or notification.
Customer assets—Market value of all customer assets held by the Company including security holdings, sweep and other deposits, customer cash held by third parties, customer payables and vested unexercised stock plan holdings.
Daily average revenue trades (DARTs)—Total revenue trades in a period divided by the number of trading days during that period.
Derivative—A financial instrument or other contract which includes one or more underlying securities, notional amounts, or payment provisions. The contract generally requires no initial net investment and is settled on a net basis.


E*TRADE 2017 10-K | Page 78


Derivative DARTs—Options and futures revenue trades in a period divided by the number of trading days during that period.
Earnings at Risk (EAR)—The sensitivity of GAAP net interest income to changes in interest rates over a twelve month horizon. It is a short-term measurement of interest rate risk and does not consider risks beyond the simulation time horizon. In addition, it requires reinvestment, funding, and hedging assumptions for the horizon.
Economic Value of Equity (EVE)—The sensitivity of the value of existing assets and liabilities, including derivatives and forward commitments, to changes in interest rates. It is a long-term measurement of interest rate risk and requires assumptions that include prepayment rates on the loan portfolio and mortgage-backed securities and the repricing of deposits.
ESDA—Extended insurance sweep deposit accounts.
Fair value—The price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.
Fair value hedge—A derivative instrument designated in a hedging relationship that mitigates exposure to changes in the fair value of a recognized asset or liability or a firm commitment.
FASB—Financial Accounting Standards Board.
FDIC—Federal Deposit Insurance Corporation.
Federal Reserve—Federal Reserve System, including the Federal Reserve Board of Governors of the Federal Reserve system and the twelve regional Federal Reserve Banks.
FHLB—Federal Home Loan Bank.
FICO—Fair Isaac Credit Organization.
FINRA—Financial Industry Regulatory Authority.
FCM—Futures Commission Merchant.
Generally Accepted Accounting Principles (GAAP)—Accounting principles generally accepted in the United States of America.
Gross loans receivable designated—Includes unpaid principal balances and premiums (discounts).
HEIL—Home equity installment loan.
HELOC—Home equity lines of credit.
HQLA—High-quality liquid assets.
Interest-bearing liabilities—Liabilities such as held-for-investment decreased $1.4 billiondeposits, customer payables, other borrowings, corporate debt and certain customer credit balances and securities lending balances on which the Company pays interest; excludes customer balances held by third parties.
Interest-earning assets—Assets such as available-for-sale securities, held-to-maturity securities, margin receivables, loans, securities borrowed balances and cash and investments required to be segregated under regulatory guidelines that earn interest for the Company.
Interest rate swaps—Contracts that are entered into primarily as an asset/liability management strategy to reduce interest rate risk. Interest rate swap contracts are exchanges of interest rate payments, such as fixed-rate payments for floating-rate payments, based on notional amounts.


E*TRADE 2017 10-K | Page 79


Junior stock—Any class or series of capital stock of the Company that ranks junior to the series of preferred stock as to the payment of dividends or the distribution of assets upon liquidation, dissolution or winding up the Company. The Company's common stock is junior stock.
LCR—Liquidity coverage ratio. The purpose of the LCR is to require banking organizations to hold minimum amounts of HQLA based on a percentage of their net cash outflows over a 30-day period.
LIBOR—London Interbank Offered Rate. LIBOR is the interest rate at which banks borrow funds from other banks in the London wholesale money market (or interbank market).
LLC—Limited liability company.
LTV—Loan-to-value ratio.
NASDAQ—National Association of Securities Dealers Automated Quotations.
Net interest income—A measure of interest revenue, net interest income is equal to interest income less interest expense.
Net interest margin—A measure of the net yield on our average interest-earning assets. Net interest margin is calculated for a given period by dividing the annualized sum of net interest income by average interest-earning assets.
Net new brokerage assets—The total inflows to all new and existing brokerage customer accounts less total outflows from all closed and existing brokerage customer accounts, excluding the effects of market movements in the value of brokerage customer assets.
NFA—National Futures Association.
Nonperforming assets—Assets originally acquired to earn income (nonperforming loans) and those not intended to earn income (real estate owned). Loans are classified as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien.
Notional amount—The specified dollar amount underlying a derivative on which the calculated payments are based.
OCC—Office of the Comptroller of the Currency.
Options—Contracts that grant the purchaser, for a premium payment, the right, but not the obligation, to either purchase or sell the associated financial instrument at a set price during year ended December 31, 2015. a period or at a specified date in the future.
RAS—Risk Appetite Statement.
Real estate owned and other repossessed assets—Ownership or physical possession of real property by the Company, generally acquired as a result of foreclosure or repossession.
Recovery—Represents cash proceeds received on a loan that had been previously charged off.
Repurchase agreement—An agreement giving the transferor of an asset the right or obligation to repurchase the same or similar securities at a specified price on a given date from the transferee. These agreements are generally collateralized by mortgage-backed or investment-grade securities. From the transferee's perspective the arrangement is referred to as a reverse repurchase agreement.
RIA—Registered Investment Adviser.


E*TRADE 2017 10-K | Page 80


Risk-weighted assets—Primarily computed by the assignment of specific risk-weightings to assets and off-balance sheet instruments for capital adequacy calculations.
S&P—Standard & Poor’s.
SEC—US Securities and Exchange Commission.
Sweep deposit accounts—Accounts with the functionality to transfer customer cash balances to and from an FDIC insured account.
TCA—Trust Company of America, Inc.
Tier 1 capital—Adjusted equity capital used in the calculation of capital adequacy ratios. Tier 1 capital equals: Common Equity Tier 1 capital plus qualifying preferred stock and related surplus, subject to certain other applicable adjustments.
Troubled Debt Restructuring (TDR)—A loan modification that involves granting an economic concession to a borrower who is experiencing financial difficulty, and loans that have been charged-off due to bankruptcy notification.
TRUPs—Trust preferred securities.
VIE—Variable interest entity.
Wholesale borrowings—Borrowings that consist of repurchase agreements and FHLB advances.


E*TRADE 2017 10-K | Page 81


ITEM 8.    FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA


E*TRADE 2017 10-K | Page 82


MANAGEMENT REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING
The allowanceCompany's management is responsible for loan lossesestablishing and maintaining adequate internal control over financial reporting. The Company's internal control system was $353 million,designed to provide reasonable assurance to our management and board of directors regarding the preparation and fair presentation of published financial statements. Internal control over financial reporting, as defined in Rules 13a-15(f) promulgated under the Securities Exchange Act of 1934, is a process designed by, or 7%under the supervision of, total loans receivable,the Company’s principal executive and principal financial officers, and effected by the Company’s board of directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated financial statements for external purposes in accordance with generally accepted accounting principles (GAAP) and includes those policies and procedures that:
Pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the Company’s assets
Provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with GAAP, and that receipts and expenditures of the Company are being made only in accordance with authorizations of the Company’s management and directors
Provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the consolidated financial statements
Because of the inherent limitations of internal control over financial reporting, including the possibility of collusion or improper management override of controls, material misstatements due to error or fraud may not be prevented or detected on a timely basis. Also, projections of any evaluation of the effectiveness of the internal control over financial reporting to future periods are subject to the risk that the controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Management conducted an assessment of the effectiveness of the Company's internal control over financial reporting using the criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this assessment, management has concluded that its internal control over financial reporting was effective as of December 31, 2015 compared2017 to $404 million, or 6%provide reasonable assurance regarding the reliability of total loans receivable,financial reporting and the preparation of consolidated financial statements in accordance with GAAP.
E*TRADE Financial Corporation’s Independent Registered Public Accounting Firm, Deloitte & Touche LLP, has issued an audit report regarding the Company’s internal control over financial reporting, which appears on page 84.


E*TRADE 2017 10-K | Page 83


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Board of Directors and Shareholders of
E*TRADE Financial Corporation
New York, New York
Opinion on Internal Control over Financial Reporting
We have audited the internal control over financial reporting of E*TRADE Financial Corporation and subsidiaries (the “Company”) as of December 31, 2014, reflecting continued improvement2017, based on criteria established in economic conditions, recoveries of previous charge-offs and loan portfolio run-off, offsetInternal Control - Integrated Framework (2013) issued by the impactCommittee of enhancements toSponsoring Organizations of the Treadway Commission (COSO). In our modeling practicesopinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2017, based on criteria established in Internal Control - Integrated Framework (2013) issued by COSO.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated financial statements as of and for the allowance for loan losses during the year ended December 31, 2015. For additional information2017, of the Company and our report dated February 21, 2018, expressed an unqualified opinion on management's estimatethose financial statements.
Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the US federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
Definition and Limitations of Internal Control over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ Deloitte & Touche LLP
McLean, Virginia
February 21, 2018


E*TRADE 2017 10-K | Page 84


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Board of Directors and Shareholders of
E*TRADE Financial Corporation
New York, New York
Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheets of E*TRADE Financial Corporation and subsidiaries (the "Company") as of December 31, 2017 and 2016, the related consolidated statements of income, comprehensive income, shareholders' equity, and cash flows, for each of the three years in the period ended December 31, 2017, and the related notes (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2017 and 2016, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2017, in conformity with accounting principles generally accepted in the United States of America.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company's internal control over financial reporting as of December 31, 2017, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated February 21, 2018, expressed an unqualified opinion on the Company's internal control over financial reporting.
Basis for Opinion
These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company's financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the US federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

/s/ Deloitte & Touche LLP

McLean, Virginia
February 21, 2018
We have served as the Company’s auditor since 1994.



E*TRADE 2017 10-K | Page 85


E*TRADE FINANCIAL CORPORATION
CONSOLIDATED STATEMENT OF INCOME
(In millions, except share data and per share amounts)
 Year Ended December 31,
 2017 2016 2015
Revenue:     
Interest income$1,571
 $1,233
 $1,215
Interest expense(86) (85) (194)
Net interest income1,485
 1,148
 1,021
Commissions441
 442
 424
Fees and service charges369
 268
 210
Gains (losses) on securities and other, net28
 42
 (324)
Other revenue43
 41
 39
Total non-interest income881
 793
 349
Total net revenue2,366
 1,941
 1,370
Provision (benefit) for loan losses(168) (149) (40)
Non-interest expense:    
Compensation and benefits546
 501
 466
Advertising and market development166
 131
 124
Clearing and servicing124
 105
 95
Professional services99
 97
 103
Occupancy and equipment116
 98
 88
Communications121
 87
 90
Depreciation and amortization82
 79
 81
FDIC insurance premiums31
 25
 41
Amortization of other intangibles36
 23
 20
Restructuring and acquisition-related activities15
 35
 17
Losses on early extinguishment of debt, net58
 
 112
Other non-interest expenses76
 71
 82
Total non-interest expense1,470
 1,252
 1,319
Income before income tax expense (benefit)1,064
 838
 91
Income tax expense (benefit)450
 286
 (177)
Net income$614
 $552
 $268
Preferred stock dividends25
 
 
Net income available to common shareholders$589
 $552
 $268
Basic earnings per common share$2.16
 $1.99
 $0.92
Diluted earnings per common share$2.15
 $1.98
 $0.91
Shares used in computation of per common share data:    
Basic (in thousands)273,190
 277,789
 290,762
Diluted (in thousands)274,352
 279,048
 295,011
See accompanying notes to the consolidated financial statements


E*TRADE 2017 10-K | Page 86


E*TRADE FINANCIAL CORPORATION
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
(In millions)
 Year Ended December 31,
 2017 2016 2015
Net income$614
 $552
 $268
Other comprehensive income (loss), net of tax     
Available-for-sale securities:     
Unrealized gains (losses), net137
 (5) (84)
Reclassification into earnings, net(24) (33) (24)
Net change from available-for-sale securities113
 (38) (108)
Cash flow hedging instruments:     
Unrealized losses, net
 
 (10)
Reclassification into earnings, net
 
 271
Net change from cash flow hedging instruments
 
 261
Foreign currency translation:     
Foreign currency translation losses, net
 
 (3)
Reclassification into earnings, net(2) 
 
Net change from foreign currency translation(2) 
 (3)
Other comprehensive income (loss)111
 (38) 150
Comprehensive income$725
 $514
 $418
See accompanying notes to the consolidated financial statements


E*TRADE 2017 10-K | Page 87


E*TRADE FINANCIAL CORPORATION
CONSOLIDATED BALANCE SHEET
(In millions, except share data)
 December 31,
 2017 2016
ASSETS   
Cash and equivalents$931
 $1,950
Cash required to be segregated under federal or other regulations872
 1,460
Available-for-sale securities20,679
 13,892
Held-to-maturity securities (fair value of $23,719 and $15,716 at December 31, 2017 and 2016, respectively)23,839
 15,751
Margin receivables9,071
 6,731
Loans receivable, net (net of allowance for loan losses of $74 and $221 at December 31, 2017 and 2016, respectively)2,654
 3,551
Receivables from brokers, dealers and clearing organizations1,178
 1,056
Property and equipment, net253
 239
Goodwill2,370
 2,370
Other intangibles, net284
 320
Deferred tax assets, net251
 756
Other assets983
 923
Total assets$63,365
 $48,999
LIABILITIES AND SHAREHOLDERS’ EQUITY   
Liabilities:   
Deposits$42,742
 $31,682
Customer payables9,449
 8,159
Payables to brokers, dealers and clearing organizations1,542
 983
Other borrowings910
 409
Corporate debt991
 994
Other liabilities800
 500
Total liabilities56,434
 42,727
Commitments and contingencies (see Note 20)

 

Shareholders’ equity:   
Preferred stock, $0.01 par value, 1,000,000 shares authorized, 403,000 and 400,000 shares issued and outstanding at December 31, 2017 and 2016, respectively; aggregate liquidation preference of $700 and $400 at December 31, 2017 and 2016, respectively689
 394
Common stock, $0.01 par value, 400,000,000 shares authorized, 266,827,881 and 273,963,415 shares issued and outstanding at December 31, 2017 and 2016, respectively3
 3
Additional paid-in-capital6,582
 6,921
Accumulated deficit(317) (909)
Accumulated other comprehensive loss(26) (137)
Total shareholders’ equity6,931
 6,272
Total liabilities and shareholders’ equity$63,365
 $48,999
See accompanying notes to the consolidated financial statements


E*TRADE 2017 10-K | Page 88


E*TRADE FINANCIAL CORPORATION
CONSOLIDATED STATEMENT OF SHAREHOLDERS’ EQUITY
(In millions)
     Additional
Paid-in
Capital
 Accumulated
Deficit
 Accumulated
Other
Comprehensive
Loss
 Total
Shareholders’
Equity
 Preferred Stock Common Stock    
 Amount Shares Amount    
Balance, December 31, 2014$
 289
 $3
 $7,350
 $(1,729) $(249) $5,375
Net income
 
 
 
 268
 
 268
Other comprehensive income
 
 
 
 
 150
 150
Conversion of convertible debentures
 3
 
 30
 
 
 30
Exercise of stock options and related tax effects
 
 
 2
 
 
 2
Repurchases of common stock
 (2) 
 (50) 
 
 (50)
Issuance of common stock for share-based compensation, net of shares withheld to pay taxes
 1
 
 (10) 
 
 (10)
Share-based compensation
 
 
 34
 
 
 34
Balance at December 31, 2015$
 291
 $3
 $7,356
 $(1,461) $(99) $5,799
Net income
 
 
 
 552
 
 552
Other comprehensive loss
 
 
 
 
 (38) (38)
Conversion of convertible debentures
 1
 
 5
 
 
 5
Exercise of stock options and related tax effects
 
 
 4
 
 
 4
Issuance of preferred stock - Series A394
 
 
 
 
 
 394
Repurchases of common stock
 (19) 
 (452) 
 
 (452)
Issuance of common stock for share-based compensation, net of shares withheld to pay taxes
 1
 
 (22) 
 
 (22)
Share-based compensation
 
 
 30
 
 
 30
Balance at December 31, 2016$394
 274
 $3
 $6,921
 $(909) $(137) $6,272
Cumulative effect of accounting change
 
 
 
 3
 
 3
Net income
 
 
 
 614
 
 614
Other comprehensive income
 
 
 
 
 111
 111
Conversion of convertible debentures
 
 
 3
 
 
 3
Exercise of stock options
 
 
 1
 
 
 1
Issuance of preferred stock - Series B295
 
 
 
 
 
 295
Preferred stock dividends
 
 
 
 (25) 
 (25)
Repurchases of common stock
 (9) 
 (362) 
 
 (362)
Issuance of common stock for share-based compensation, net of shares withheld to pay taxes
 2
 
 (22) 
 
 (22)
Share-based compensation
 
 
 41
 
 
 41
Balance at December 31, 2017$689
 267
 $3
 $6,582
 $(317) $(26) $6,931
See accompanying notes to the consolidated financial statements


E*TRADE 2017 10-K | Page 89


E*TRADE FINANCIAL CORPORATION
CONSOLIDATED STATEMENT OF CASH FLOWS
(In millions)

 Year Ended December 31,
 2017 2016 2015
Cash flows from operating activities:     
Net income$614
 $552
 $268
Adjustments to reconcile net income to net cash provided by operating activities:     
Provision (benefit) for loan losses(168) (149) (40)
Depreciation and amortization (including discount amortization and accretion)262
 239
 325
(Gains) losses on securities and other, net(28) (42) 324
Losses on early extinguishment of debt, net9
 
 37
Share-based compensation41
 30
 34
Deferred tax expense (benefit)450
 275
 (176)
Other(7) (5) 1
Net effect of changes in assets and liabilities:     
Decrease (increase) in cash required to be segregated under federal or other regulations588
 (403) (502)
(Increase) decrease in receivables from brokers, dealers and clearing organizations(134) (528) 364
(Increase) decrease in margin receivables(2,340) 667
 277
(Increase) decrease in other assets(49) 2
 (22)
Increase (decrease) in payables to brokers, dealers and clearing organizations559
 (593) (123)
Increase in customer payables1,290
 1,615
 89
Increase (decrease) in other liabilities34
 (14) (13)
Net cash provided by operating activities1,121
 1,646
 843
Cash flows from investing activities:     
Purchases of available-for-sale securities(9,819) (6,705) (6,150)
Proceeds from sales of available-for-sale securities1,645
 3,194
 3,905
Proceeds from maturities of and principal payments on available-for-sale securities1,588
 1,540
 1,667
Purchases of held-to-maturity securities(10,519) (4,389) (2,614)
Proceeds from maturities of and principal payments on held-to-maturity securities2,556
 2,068
 1,788
Proceeds from sale of loans40
 
 40
Decrease in loans receivable983
 1,176
 1,337
Capital expenditures for property and equipment(102) (75) (70)
Proceeds from sale of real estate owned and repossessed assets29
 20
 28
Acquisition of OptionsHouse, net of cash acquired
 (723) 
Net cash flow from derivative contracts66
 (109) (2)
Other(43) (1) 73
Net cash (used in) provided by investing activities(13,576) (4,004) 2


E*TRADE 2017 10-K | Page 90


E*TRADE FINANCIAL CORPORATION
CONSOLIDATED STATEMENT OF CASH FLOWS
(In millions)

 Year Ended December 31,
 2017 2016 2015
Cash flows from financing activities:     
Increase in deposits$11,060
 $2,237
 $4,555
Preferred stock dividends(25) 
 
Net decrease in securities sold under agreements to repurchase
 (82) (3,590)
Advances from FHLB1,850
 
 960
Payments on advances from FHLB(1,350) 
 (1,880)
Proceeds from issuance of senior notes999
 
 460
Payments on senior notes(1,000) 
 (800)
Repurchases of trust preferred securities
 
 (15)
Proceeds from issuance of preferred stock300
 400
 
Repurchases of common stock(362) (452) (50)
Net cash flow from derivatives hedging liabilities
 
 (16)
Other(36) (28) (19)
Net cash provided by (used in) financing activities11,436
 2,075
 (395)
(Decrease) increase in cash and equivalents(1,019) (283) 450
Cash and equivalents, beginning of period1,950
 2,233
 1,783
Cash and equivalents, end of period$931
 $1,950
 $2,233
Supplemental disclosures:     
Cash paid for interest(1)
$126
 $77
 $212
Cash paid for income taxes, net of refunds$8
 $6
 $8
Non-cash investing and financing activities:     
Transfers of loans held-for-investment to loans held-for-sale$57
 $
 $39
Transfers from loans to other real estate owned and repossessed assets$27
 $34
 $27
Conversion of convertible debentures to common stock$3
 $5
 $30
Transfer of available-for-sale securities to held-to-maturity securities$
 $492
 $
(1)Includes early redemption premium of $49 million and $75 million paid in connection with debt extinguishment transactions during the year ended December 31, 2017 and 2015, respectively.
See accompanying notes to the consolidated financial statements


E*TRADE 2017 10-K | Page 91





E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


NOTE 1—ORGANIZATION, BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Organization
E*TRADE Financial Corporation is a financial services company that provides brokerage and related products and services primarily to individual retail investors under the brand "E*TRADE Financial." The Company also provides investor-focused banking products, primarily sweep deposits, to retail investors. The Company's most significant, wholly-owned subsidiaries are described below:
E*TRADE Securities is a registered broker-dealer that clears and settles customer securities transactions.
E*TRADE Bank is a federally chartered savings bank that provides FDIC insurance on qualifying amounts of customer deposits and provides other banking and cash management capabilities.
E*TRADE Savings Bank, a subsidiary of E*TRADE Bank, is a federally chartered savings bank that provides FDIC insurance on qualifying amounts of customer deposits.
E*TRADE Futures is a registered non-clearing FCM that provides clearing and settlement services for customer futures transactions.
E*TRADE Capital Management is a registered investment adviser, through which the Company offers investment advisory services.
E*TRADE Financial Corporate Services is a provider of software and services for managing equity compensation plans to corporate clients.
Basis of Presentation
The consolidated financial statements include the accounts of the Company and its majority-owned subsidiaries as determined under the voting interest model. Entities in which the Company has the ability to exercise significant influence but in which the Company does not possess control are generally accounted for by the equity method. Entities in which the Company does not have the ability to exercise significant influence are generally carried at cost. Investments in marketable equity securities where the Company does not have the ability to exercise significant influence over the entities are accounted for as available-for-sale equity securities. The Company also evaluates its initial and continuing involvement with certain entities to determine if the Company is required to consolidate the entities under the variable interest entity (VIE) model. This evaluation is based on a qualitative assessment of whether the Company is the primary beneficiary of the VIE, which requires the Company to possess both: 1) the power to direct the activities that most significantly impact the economic performance of the VIE; and 2) the obligation to absorb losses or the right to receive benefits of the VIE that could potentially be significant to the VIE. The consolidated financial statements do not include any consolidated VIEs for all periods presented.
The Company's consolidated financial statements are prepared in accordance with GAAP. Intercompany accounts and transactions are eliminated in consolidation. These consolidated financial statements reflect all adjustments, which are normal and recurring in nature, necessary to present fairly the financial position, results of operations and cash flows for the periods presented.


E*TRADE 2017 10-K | Page 92





E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Use of Estimates
Preparing the Company's consolidated financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and related notes for the periods presented. Actual results could differ from management’s estimates. Certain significant accounting policies are critical because they are based on estimates and assumptions that require complex and subjective judgments by management. Changes in these estimates or assumptions could materially impact the Company’s financial condition and results of operations. Material estimates in which management believes changes could reasonably occur include: allowance for loan losses, valuation of goodwill and acquired intangible assets and estimates of effective tax rates, deferred taxes and valuation allowance.
Summary of Significant Accounting Policies
Cash and Equivalents
The Company considers all highly liquid investments with original or remaining maturities of three months or less at the time of purchase that are not required to be segregated under federal or other regulations to be cash and equivalents. Cash and equivalents included $490 million and $1.1 billion at December 31, 2017 and 2016, respectively, of overnight cash deposits, a portion of which the Company is required to maintain with the Federal Reserve Bank.
Cash Required to be Segregated Under Federal or Other Regulations
Certain cash balances that are required to be segregated for the exclusive benefit of the Company’s brokerage and futures customers are included in the cash required to be segregated under federal or other regulations line item.
Available-for-Sale Securities
Available-for-sale securities are composed principally of debt securities, primarily residential mortgage-backed securities and agency debt securities. Securities classified as available-for-sale are carried at fair value, with the unrealized gains and losses, after applicable hedge accounting adjustments, reflected as a component of accumulated other comprehensive loss, net of tax. Realized and unrealized gains or losses on available-for-sale debt and equity securities are computed using the specific identification method. Interest earned on available-for-sale securities is included in interest income. Amortization or accretion of premiums and discounts on available-for-sale debt securities is also recognized in interest income using the effective interest method over the contractual life of the security and is adjusted to reflect actual prepayments. Realized gains and losses on available-for-sale debt and equity securities, with the exception of other-than-temporary impairment (OTTI) if applicable, are included in the gains (losses) on securities and other, net line item. Available-for-sale securities that have an unrealized loss (impaired securities) are evaluated for OTTI at each balance sheet date. There was no OTTI recognized for the periods presented.
Held-to-Maturity Securities
Held-to-maturity securities consist of debt securities, primarily residential mortgage-backed securities and agency debt securities. Held-to-maturity securities are carried at amortized cost based on the Company’s intent and ability to hold these securities to maturity. Interest earned on held-to-maturity debt securities is included in interest income. Amortization or accretion of premiums and discounts is also recognized in interest income using the effective interest method over the contractual life of the security and is adjusted to


E*TRADE 2017 10-K | Page 93





E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

reflect actual prepayments. Held-to-maturity securities that have an unrecognized loss (impaired securities) are evaluated for OTTI at each balance sheet date. There was no OTTI recognized for the periods presented.
Margin Receivables
Margin receivables represent credit extended to customers to finance their purchases of securities by borrowing against securities the customers own. Securities owned by customers are held as collateral for amounts due on the margin receivables, the value of which is not reflected in the consolidated balance sheet. The Company is permitted to sell or re-pledge these securities held as collateral and to use the securities to enter into securities lending transactions, to collateralize borrowings or for delivery to counterparties to cover customer short positions. Revenues earned from the securities lending transactions are included in interest income and expenses incurred are included in interest expense.
Loans Receivable and related Allowance for Loan Losses
Loans Receivable, Net
Loans receivable, net consists of real estate, consumer loans and collateralized lines of credit that management has the intent and ability to hold for the foreseeable future or until maturity, also known as loans held-for-investment. Loans held-for-investment are carried at amortized cost adjusted for unamortized premiums or discounts on purchased loans, deferred fees or costs on originated loans, net charge-offs, and the allowance for loan losses, see Summarylosses. Premiums or discounts on purchased loans and deferred fees or costs on originated loans are recognized in interest income using the effective interest method over the contractual life of Critical Accounting Policiesthe loans and Estimates.are adjusted for actual prepayments. The Company’s classes of loans are one- to four-family, home equity and consumer loans and other.
Impaired Loans
The Company considers a loan to be impaired when it meets the definition of a TDR. Impaired loans exclude smaller-balance homogeneous one- to four-family, home equity and consumer loans that have not been modified as TDRs and are collectively evaluated for impairment. Delinquency status is the primary measure the Company uses to evaluate the performance of loans modified as TDRs.
Troubled Debt Restructurings
TDRs include two categories of loans: (1) loanLoan modifications completed under ourthe Company’s loss mitigation programs in which economic concessions were granted to borrowers experiencing financial difficulty and (2)are considered TDRs. TDRs also include loans that have been charged-off based on the estimated current value of the underlying property less estimated selling costs due to bankruptcy notification even if the loan has not been modified under the Company’s programs. The following table shows total TDRs by category at December 31, 2015Upon being classified as a TDR, such loan is categorized as an impaired loan and 2014 (dollars in millions):
 
Loans Modified
as TDRs(1)
 
Bankruptcy
Loans
 Total TDRs
December 31, 2015     
One- to four-family$170
 $116
 $286
Home equity164
 38
 202
Total$334
 $154
 $488
December 31, 2014    
One- to four-family$185
 $131
 $316
Home equity169
 48
 217
Total$354
 $179
 $533
(1)Includes loans modified as TDRs that also had received a bankruptcy notification of $42 million at both December 31, 2015 and 2014.




67


The following table shows total TDRs by delinquency category at December 31, 2015 and 2014 (dollars in millions):
 
TDRs
Current
 
TDRs 30-89
Days
Delinquent
 
TDRs 90-179
Days
Delinquent
 
TDRs 180+
Days
Delinquent
 
Total Recorded
Investment
in
TDRs
December 31, 2015         
One- to four-family$212
 $19
 $8
 $47
 $286
Home equity162
 11
 8
 21
 202
Total$374
 $30
 $16
 $68
 $488
December 31, 2014         
One- to four-family$232
 $24
 $12
 $48
 $316
Home equity178
 14
 6
 19
 217
Total$410
 $38
 $18
 $67
 $533
TDRs on accrual status, which are current and have made six or more consecutive payments, were $226 million and $248 million at December 31, 2015 and 2014, respectively.
Troubled Debt Restructurings – Loan Modifications
We believewhether the distinction between loans modified as TDRs and total TDRs, which include bankruptcy loans, is important. Our loan modification programs focus onborrower performs under the mitigation of potential losses through making an economic concession to a borrower, whereas with loans for which we have received bankruptcy notification we have not taken any loss mitigation actions. The following table shows loans modified as TDRs by delinquency category at December 31, 2015 and 2014 (dollars in millions):
 
Modifications
Current
 
Modifications
30-89 Days
Delinquent
 
Modifications
90-179 Days
Delinquent
 
Modifications
180+ Days
Delinquent
 
Total Recorded
Investment in
Modifications
December 31, 2015         
One- to four-family$138
 $11
 $5
 $16
 $170
Home equity139
 8
 6
 11
 164
Total$277
 $19
 $11
 $27
 $334
December 31, 2014         
One- to four-family$152
 $14
 $7
 $12
 $185
Home equity145
 10
 5
 9
 169
Total$297
 $24
 $12
 $21
 $354

68


The following table shows loans modified as TDRs and the specific valuation allowance by loan portfolio as well as the percentage of total expected losses at December 31, 2015 and 2014 (dollars in millions):
 
Recorded
Investment in
Modifications
before 
Charge-offs
 Charge-offs 
Recorded
Investment in
Modifications
 
Specific
Valuation
Allowance
 
Net Investment in
Modifications
 
Specific 
Valuation
Allowance
as a % of
Modifications
 
Total
Expected
Losses
December 31, 2015             
One- to four-family$216
 $(46) $170
 $(9) $161
 5% 25%
Home equity284
 (120) 164
 (52) 112
 32% 61%
Total$500
 $(166) $334
 $(61) $273
 18% 45%
December 31, 2014             
One- to four-family$231
 $(46) $185
 $(9) $176
 5% 24%
Home equity305
 (136) 169
 (57) 112
 34% 63%
Total$536
 $(182) $354
 $(66) $288
 19% 46%
The recorded investment in loans modified as TDRs includes the charge-offs related to certain loans that were written down to the estimated current valueterms of the underlying property less estimated selling costs. These charge-offs were recordedloan. The Company also processes minor modifications on modifieda number of loans that werethrough traditional collections actions taken in the normal course of servicing delinquent accounts. Minor modifications resulting in excessan insignificant delay in the timing of 180 days, in bankruptcy, or whenpayments are not considered economic concessions and therefore are not classified as TDRs.
Impairment on loan modifications is measured on an individual loan level basis, generally using a discounted cash flow model. When certain characteristics of the modified loan including CLTV, borrower’s credit and type of modification, cast substantial doubt on the borrower’s ability to repay the loan.
Included in allowance for loan, losses was a specific valuation allowance of $61 million and $66 million that was established for loans modified as TDRs at December 31, 2015 and 2014, respectively. The specific valuation allowance for these individually impaired loans represents the forecasted losses over the remaining life ofCompany identifies the loan including the economic concession to the borrower.
The total expected loss on loans modified as TDRs includes both the previously recorded charge-offscollateral dependent and the specific valuation allowance. Total expected losses on loans modified as TDRs as a percentage of total recorded investments in modifications before charge-offs decreased from 46% at December 31, 2014 to 45% at December 31, 2015.

69


Net Charge-offs
The following table provides an analysis of net charge-offs for the past five years (dollars in millions):
 Year Ended December 31,
 2015 2014 2013 2012 2011
Allowance for loan losses, beginning of period$404
 $453
 $481
 $823
 $1,031
Provision (benefit) for loan losses(40) 36
 143
 355
 441
Charge-offs:         
One- to four-family(2) (44) (41) (190) (229)
Home equity(31) (65) (157) (517) (457)
Consumer and other(11) (17) (33) (51) (59)
Total charge-offs(44) (126) (231) (758) (745)
Recoveries:(1)
         
One- to four-family
 11
 14
 9
 21
Home equity26
 24
 34
 40
 58
Consumer and other7
 6
 12
 12
 17
Total recoveries33
 41
 60
 61
 96
Net charge-offs(11) (85) (171) (697) (649)
Allowance for loan losses, end of period$353
 $404
 $453
 $481
 $823
Net charge-
    offs to average loans receivable outstanding
0.2% 1.2% 1.8% 5.8% 4.4%
(1)Recoveries include the impact of mortgage originator settlements.
The following table allocates the allowance for loan losses by loan category for the past five years (dollars in millions):
 December 31,
 2015 2014 2013 2012 2011
 Amount 
%(1)
 Amount 
%(1)
 Amount 
%(1)
 Amount 
%(1)
 Amount 
%(1)
One- to four-family$40
 50.3% $27
 48.2% $102
 52.4% $184
 51.8% $314
 50.7%
Home equity307
 42.8
 367
 44.6
 326
 40.5
 257
 40.2
 463
 40.8
Consumer and other6
 6.9
 10
 7.2
 25
 7.1
 40
 8.0
 46
 8.5
Total allowance for loan losses$353

100.0%
$404

100.0%
$453

100.0%
$481

100.0%
$823

100.0%
(1) Represents percentage of loans receivable in the category to total loans receivable, excluding premiums (discounts).
Loan losses are recognized when, based on management's estimate, it is probable that a loss has been incurred. The charge-off policy for both one- to four-family and home equity loans is to assess the value of the property when the loan has been delinquent for 180 days or has received bankruptcy notification, regardless of whether or not the property is in foreclosure, and charge offcharges-off the amount of the modified loan balance in excess of the estimated current value of the underlying property


E*TRADE 2017 10-K | Page 94





E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

less estimated selling costs. Modified loans consideredCollateral dependent TDRs are charged off when they are identified as collateral dependent based on certainthe terms of the modification, which includes assigning a higher level of risk to loans in which the LTV or CLTV is greater than 110% or 125%, respectively, a borrower’s credit score is less than 600 and certain types of modifications, such as interest-only payments. Closed-end consumerTDRs that are not identified as higher risk using this risk assessment process and for which impairment is measured using a discounted cash flow model, continue to be evaluated in the event that they become higher risk collateral dependent TDRs.
Nonperforming Loans
The Company classifies loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien. Interest previously accrued, but not collected, is reversed against current income when a loan is placed on nonaccrual status. Interest payments received on nonperforming loans are charged offrecognized on a cash basis in interest income until it is doubtful that full payment will be collected, at which point payments are applied to principal. The recognition of deferred fees or costs on originated loans and premiums or discounts on purchased loans in interest income is discontinued for nonperforming loans.
Nonperforming loans return to accrual status based on the following policy:
Nonperforming loans, excluding TDRs and certain junior liens that have a delinquent senior lien, return to accrual status when the loan has been 120becomes less than 90 days past due.
TDRs, excluding loans in bankruptcy, are classified as nonperforming loans at the time of modification. Such TDRs return to accrual status after six consecutive payments are made in accordance with the modified terms. Accruing TDRs that subsequently become delinquent or when it is determined that collection is not probable.will immediately return to nonaccrual status.
Net charge-offs forBankruptcy loan TDRs are classified as nonperforming loans within 60 days of bankruptcy notification and remain on nonaccrual status regardless of the year ended December 31, 2015 compared to 2014 decreased by $74 million. The higher net charge-offs during the year ended December 31, 2014 were mainly due to a charge-off of $42 million related to our sale of one- to four-family loans modified as TDRs. Additionally, net charge-offs for the years ended December 31, 2015 and 2014 included $2 million and $11 million of benefit recorded from settlements with third party mortgage originators, respectively. The decrease in net charge-offs for the year ended December 31, 2015payment performance.

70


compared to 2014 also reflected the improving economic conditions, as evidenced by home price improvement and portfolio run-off. The timing and magnitude of charge-offs are affected by many factors and we anticipate variability from quarter to quarter, particularly as home equity lines of credit convert to amortizing loans.
Delinquent LoansCritical Accounting Estimates
We believe the distinction between loans delinquent 90 to 179 daysthat certain accounting estimates are critical because they require complex and loans delinquent 180 dayssubjective judgments by management. Changes in these estimates or assumptions could materially impact our financial condition and greater is important as loans delinquent 180 daysresults of operations, and greater have been written down to their expected recovery value, whereas loans delinquent 90 to 179 days have not (unless theyactual results could differ from our estimates. Our critical accounting estimates are in process of bankruptcy or are modifications that have substantial doubt as to the borrower’s ability to repay the loan). We believe loans delinquent 90 to 179 days are an important measure because these loans will likely be charged off. Additional charge-offs on loans delinquent 180 days and greater are possible if home prices decline beyond current expectations, but we do not anticipate these charge-offs to be significant. The following table shows the comparative datadescribed below.
Allowance for loans delinquent 90 to 179 days at December 31, 2015 and 2014 (dollars in millions):
 December 31,
 2015 2014
One- to four-family$26
 $28
Home equity31
 29
Consumer and other1
 1
Total loans delinquent 90-179 days$58
 $58
Loans delinquent 90-179 days as a percentage of gross loans receivable1.2% 0.9%
Loan Losses
In addition, we monitor loansThe allowance for loan losses is management's estimate of probable losses inherent in which a borrower’s current credit history casts doubt on their ability to repay a loan. We classify loansthe loan portfolio as special mention when they are between 30 and 89 days past due. The following table shows the comparative data for special mention loans at December 31, 2015 and 2014 (dollars in millions):
 December 31,
 2015 2014
One- to four-family$72
 $88
Home equity52
 60
Consumer and other6
 7
Total special mention loans$130
 $155
Special mention loans receivable as a percentage of gross loans receivable2.6% 2.4%
The trend in special mention loan balances is generally indicative of the expected trendbalance sheet date. In determining the adequacy of the allowance, we perform ongoing evaluations of the loan portfolio and loss assumptions. For loans that are not TDRs, we establish a general allowance and evaluate the adequacy of the allowance for charge-offs in future periods, as these loans have a greater propensity to migrate into nonaccrual status and ultimately charge-off. One-loan losses by loan portfolio segment: one- to four-family, home equity and consumer. For modified loans accounted for as TDRs that are generally secured invalued using the discounted cash flow model, we establish a first lien positionspecific allowance by real estate assets, reducingestimating losses, including economic concessions to borrowers, over the potential loss when compared to an unsecured loan. Home equity loans are generally secured by real estate assets; however, the majorityestimated remaining life of these loansloans. See Note 1—Organization, Basis of Presentation and Summary of Significant Accounting Policies and Note 7—Loans Receivable, Net for additional information on the allowance methodology and the quantitative and qualitative factors considered in determination of the allowance for loan losses.
Determining the adequacy of the allowance is complex and requires judgment by management about the effect of matters that are secured ininherently uncertain. We recognized a second lien position, which substantially increases the potential loss when comparedbenefit to a first lien position. The loss severityprovision for loan losses of our second lien home equity loans was approximately 96%$168 million for the year ended December 31, 2017 and have recognized net benefits for loan losses for 10 consecutive quarters since June 30, 2015. The benefits recognized reflected better than expected performance of our portfolio as well as recoveries in excess of prior expectations, including recoveries of previous charge-offs that were not included in our loss estimates, and payoffs on loans converting to amortizing. These benefits also reflected enhancements to our allowance for loan loss modeling approach during the periods presented. For example, approximately $70 million of benefit was recognized resulting from default assumptions revised during the second quarter of 2017 based on the sustained outperformance of converted mortgage loans that were previously interest-only and had been amortizing for 12 months or longer.
It is difficult to estimate how potential changes in the quantitative and qualitative factors might impact the allowance for loan losses. Subsequent evaluations of the loan portfolio, in light of the factors then prevailing, may result in significant changes in the allowance for loan losses in future periods. Our underlying assumptions and judgments could prove to be inaccurate, which could materially impact our regulatory capital position and results of operations in future periods.







E*TRADE 2017 10-K | Page 66


71


Valuation and Impairment of Goodwill and Acquired Intangible Assets
Goodwill is recognized as a result of business combinations and represents the excess of the purchase price over the fair value of net tangible assets and identifiable intangible assets. Goodwill and other intangible assets are evaluated for impairment on an annual basis as of November 30 and in interim periods when events or changes indicate the carrying value may not be recoverable, such as a significant deterioration in the operating environment. See Note 1—Organization, Basis of Presentation and Summary of Significant Accounting Policies and Note 10—Goodwill and Other Intangibles, Net for additional information on the valuation and impairment policies governing goodwill and acquired intangible assets.
The valuation of goodwill and acquired intangible assets requires significant judgment and estimates by management. For example, the valuation of finite lived intangible assets acquired in the OptionsHouse transaction was performed under the income approach, which required management to make estimates about future earnings and cash flows. The useful life of the finite lived intangible assets was determined based on management's estimate of the period over which those intangible assets are expected to provide economic benefit to the Company. Management also applies judgment in conducting impairment testing for goodwill and finite lived intangible assets, including estimates of fair value based on the income or market approach and estimates required to determine the useful lives of finite lived intangible assets.
If our estimates of fair value change due to future events differing significantly from the forecasts used to determine fair value, changes in our business or other factors, the Company may be required to recognize an impairment of its goodwill or acquired intangible assets, which could have a material adverse effect on our financial condition and results of operations. If the Company's publicly traded equity were to experience a significant decrease in market capitalization, goodwill would be tested for impairment. Intangible assets with finite lives are amortized over their estimated useful lives therefore changes in the estimated useful lives could result in the recognition of an impairment or a change in the remaining life.
Estimates of Effective Tax Rates, Deferred Taxes and Valuation Allowances
In preparing the consolidated financial statements, we calculate income tax expense (benefit) based on our interpretation of the tax laws in the various jurisdictions where we conduct business. This requires us to estimate current tax obligations and the realizability of uncertain positions to assess temporary differences between the financial statement carrying amounts and the tax bases of assets and liabilities, which result in deferred tax assets and liabilities. We must also assess the likelihood that the deferred tax assets will be realized and recognize valuation allowances based on our estimates of the amount that is not realizable. See Note 1—Organization, Basis of Presentation and Summary of Significant Accounting Policies and Note 15—Income Taxes for additional information on tax accounting policies.
Management must make judgments to determine income tax expense (benefit), deferred tax assets and liabilities and any valuation allowance to be recorded against deferred tax assets. For example, management determined that our expectations regarding future earnings are objectively verifiable based on management-approved forecasts and therefore concluded that the federal deferred tax assets would be fully realized. Valuation allowances against certain state deferred tax assets reflect management's assessment of realizability within those specific jurisdictions. Changes also occur periodically in our estimates due to changes in tax rates, changes in business operations, implementation of tax planning strategies, the expiration of relevant statutes of limitations, resolution with taxing authorities of uncertain tax positions, and newly enacted statutory, judicial and regulatory guidance.
It is difficult to estimate how potential changes in tax law, interpretations and inputs to the valuation allowance process might impact our estimates of effective tax rate, deferred taxes and valuation allowances. For example, if future events differ significantly from current management-approved forecasts, a valuation allowance may need to be established or increased, which could have a material adverse effect on our financial condition and results of operations.


E*TRADE 2017 10-K | Page 67


STATISTICAL DISCLOSURE BY BANK HOLDING COMPANIES
The following table outlines the information required by the "SEC’s Industry Guide 3, Statistical Disclosure by Bank Holding Companies."
Required DisclosurePage
Distribution of Assets, Liabilities and Shareholders’ Equity; Interest Rates and Interest Differential
Average Balance Sheet and Analysis of Net Interest Income41
Net Interest Income—Volumes and Rates Analysis69
Investment Portfolio
Investment Portfolio—Book Value and Fair Value73
Investment Portfolio Maturity74
Loan Portfolio
Loans by Type70
Loan Maturities70
Loan Sensitivities70
Risk Elements
Nonaccrual, Past Due and Restructured Loans71
Past Due Interest71
Policy for Nonaccrual95
Potential Problem Loans125
Summary of Loan Loss Experience
Analysis of Allowance for Loan Losses71
Allocation of the Allowance for Loan Losses72
Deposits
Average Balance and Average Rates Paid41
Time Deposit Maturities59
Return on Equity and Assets42
Short-Term Borrowings75


E*TRADE 2017 10-K | Page 68


Interest Rates and Interest Differential
Increases and decreases in interest income and interest expense result from changes in average balances (volume) of interest-earning assets and interest-bearing liabilities, as well as changes in average interest rates (rate). The following table shows the effect that these factors had on the interest earned on our interest-earning assets and the interest incurred on our interest-bearing liabilities. The effect of rate changes is calculated by multiplying the change in average yield/cost by the current year’s volume, with the remaining change applied to volume (dollars in millions):
 
2017 Compared to 2016
Increase (Decrease) Due To
 2016 Compared to 2015
Increase (Decrease) Due To
 Volume Rate Total Volume Rate Total
Interest-earning assets:           
Cash and equivalents$(3) $5
 $2
 $
 $4
 $4
Cash required to be segregated under federal or other regulation(1) 7
 6
 2
 3
5
5
Available-for-sale securities103
 21
 124
 14
 7
 21
Held-to-maturity securities153
 (6) 147
 85
 (6)79
79
Margin receivables42
 29
 71
 (45) 18
 (27)
Loans(1) 
(51) 17
 (34) (53) 14
 (39)
Broker-related receivables and other1
 1
 2
 1
 (3) (2)
Subtotal interest-earning assets244
 74
 318
 4
 37
 41
Other interest revenue(2)


   20
     (24)
    Total interest-earning assets(3)
244
 74
 338
 4
 37
 17
 
          
Interest-bearing liabilities:

          
Deposits1
 
 1
 1
 (2) (1)
Customer payables1
 (1) 
 1
 (1) 
Other borrowings11
 (7) 4
 (103) 4
 (99)
Corporate debt
 (6) (6) (4) (1) (5)
Subtotal interest-bearing liabilities13
 (14) (1) (105) 
 (105)
Other interest expense(4)


   2
     (4)
    Total interest-bearing liabilities13
 (14) 1
 (105) 
 (109)
Change in net interest income(3)
$231
 $88
 $337
 $109
 $37
 $126
(1)Nonaccrual loans are included in the average loan balances. Interest payments received on nonaccrual loans are recognized on a cash basis in operating interest income until it is doubtful that full payment will be collected, at which point payments are applied to principal.
(2)Represents interest income on securities loaned.
(3)Amount included a taxable equivalent increase in interest income of less than $1 million for the years ended December 31, 2017 and 2016 and $1 million for the year ended December 31, 2015.
(4)Represents interest expense on securities borrowed.


E*TRADE 2017 10-K | Page 69


Lending Activities
The following table presents the balance and associated percentage of each major loan category (dollars in millions): 
 December 31,
 2017 2016 2015 2014 2013
 Balance % Balance % Balance % Balance % Balance %
One- to four-family$1,432
 53% $1,950
 52% $2,488
 50% $3,060
 48% $4,475
 53%
Home equity1,097
 40
 1,556
 41
 2,114
 43
 2,834
 45
 3,454
 40
Consumer and other188
 7
 250
 7
 341
 7
 455
 7
 602
 7
Total loans receivable2,717
 100% 3,756
 100% 4,943
 100% 6,349
 100% 8,531
 100%
Adjustments:                   
Unamortized premiums, net11
   16
   23
   34
   45
  
Allowance for loan losses(74)   (221)   (353)   (404)   (453)  
Total adjustments(63)   (205)   (330)   (370)   (408)  
Loans receivable, net$2,654
   $3,551
   $4,613
   $5,979
   $8,123
  
The following table shows the contractual maturities of the loan portfolio at December 31, 2017, including scheduled principal repayments. This table does not, however, include any estimate of prepayments. These prepayments could significantly shorten the average loan lives and cause the actual timing of the loan repayments to differ from those shown in the following table (dollars in millions): 
 
Due in(1)
  
 < 1 Year 1-5 Years >5 Years Total
One- to four-family$50
 $221
 $1,161
 $1,432
Home equity51
 240
 806
 1,097
Consumer and other38
 122
 28
 188
Total loans receivable$139
 $583
 $1,995
 $2,717
(1)Estimated scheduled principal repayments are calculated using weighted-average interest rate and weighted-average remaining maturity of each loan portfolio. Loans with no contractual maturity are reflected within the < 1 Year category.
The following table shows the distribution of those loans that mature in more than one year between fixed and adjustable interest rate loans at December 31, 2017 (dollars in millions): 
 Interest Rate Type  
 Fixed Adjustable Total
One- to four-family$200
 $1,182
 $1,382
Home equity180
 866
 1,046
Consumer and other150
 
 150
Total loans receivable$530
 $2,048
 $2,578


E*TRADE 2017 10-K | Page 70


Nonperforming Assets
We classify loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien. The following table shows the comparative data for nonperforming loans and assets for the past five years (dollars in millions):
 December 31,
 2015 2014 2013 2012 2011
One- to four-family$263
 $294
 $526
 $639
 $930
Home equity154
 165
 164
 248
 281
Consumer and other1
 1
 3
 6
 5
Total nonperforming loans receivable418
 460
 693

893
 1,216
Real estate owned and other repossessed assets, net29
 38
 53
 71
 88
Total nonperforming assets, net$447
 $498
 $746
 $964
 $1,304
Nonperforming loans receivable as a percentage of gross loans receivable8.5% 7.2% 8.1% 8.4% 9.2%
One- to four-family allowance for loan losses as a percentage of one- to four-family nonperforming loans receivable15.3% 9.1% 19.5% 28.8% 33.8%
Home equity allowance for loan losses as a percentage of home equity nonperforming loans receivable198.8% 222.5% 198.3% 104.0% 164.6%
Consumer and other allowance for loan losses as a percentage of consumer and other nonperforming loans receivable667.0% 774.6% 868.3% 617.2% 1,000.5%
Total allowance for loan losses as a percentage of total nonperforming loans receivable84.6% 87.8% 65.4% 53.8% 67.7%
Nonperforming assets, net decreased by $51 million to $447 million at December 31, 2015 when compared to December 31, 2014. This decrease reflected continued improvement in economic conditions and loan portfolio run-off.
 December 31,
 2017 2016 2015 2014 2013
One- to four-family$192
 $215
 $263
 $294
 $526
Home equity98
 136
 154
 165
 164
Consumer and other
 1
 1
 1
 3
Total nonperforming loans receivable290
 352
 418
 460
 693
Real estate owned and other repossessed assets, net27
 36
 29
 38
 53
Total nonperforming assets, net$317
 $388
 $447
 $498
 $746
During the year ended December 31, 2015,2017, we recognized $16$15 million of operating interest income on loans that were nonperforming at December 31, 2015.2017. If our nonperforming loans at December 31, 20152017 had been performing in accordance with their terms, we would have recorded additional operating interest income of approximately $15$14 million for the year ended December 31, 2015.2017. At December 31, 20152017 there were no commitments to lend additional funds to any of these borrowers.
The following table provides an analysis of net charge-offs for the past five years (dollars in millions):
 Year Ended December 31,
 2017 2016 2015 2014 2013
Allowance for loan losses, beginning of period$221
 $353
 $404
 $453
 $481
Provision (benefit) for loan losses(168) (149) (40) 36
 143
Charge-offs:         
One- to four-family
 (1) (2) (44) (41)
Home equity(7) (17) (31) (65) (157)
Consumer and other(6) (7) (11) (17) (33)
Total Charge-offs(13) (25) (44) (126) (231)
Recoveries:(1)
         
One- to four-family8
 8
 
 11
 14
Home equity23
 29
 26
 24
 34
Consumer and other3
 5
 7
 6
 12
Total recoveries34
 42
 33
 41
 60
Net (charge-offs) recoveries21
 17
 (11) (85) (171)
Allowance for loan losses, end of period$74
 $221
 $353
 $404
 $453
Net charge-offs (recoveries) to average loans receivable outstanding(0.7)% (0.4)% 0.2% 1.2% 1.8%
(1) Recoveries include the impact of mortgage originator settlements.


E*TRADE 2017 10-K | Page 71


The following table allocates the allowance for loans losses by loan category for the past five years (dollars in millions):
 December 31,
 2017 2016 2015 2014 2013
 Amount 
%(1)
 Amount 
%(1)
 Amount 
%(1)
 Amount 
%(1)
 Amount 
%(1)
One-to four family$24
 53% $45
 52% $40
 50% $27
 48% $102
 52%
Home equity46
 40
 171
 41
 307
 43
 367
 45
 326
 41
Consumer and other4
 7
 5
 7
 6
 7
 10
 7
 25
 7
Total allowance for loan losses$74
 100% $221
 100% $353
 100% $404
 100% $453
 100%
(1) Represents percentage of loans receivable in the category to total loans receivable, excluding premiums (discounts).
Securities
We focusOur investment portfolio includes a mortgage-backed securities portfolio, other debt securities and equity securities that are classified into the following categories: available-for-sale or held-to-maturity.
Our mortgage-backed securities portfolio is primarily on security type and credit rating to monitor credit risk in our securities portfolios. We consider securitiescomposed of:
Fannie Mae participation certificates, guaranteed by Fannie Mae
Freddie Mac participation certificates, guaranteed by Freddie Mac
Ginnie Mae participation certificates, guaranteed by Ginnie Mae, which is backed by the U.S. government or its agencies to have lowfull faith and credit risk as the long-term debt rating of the U.S.US Government
CMOs, which are guaranteed by one of the three above organizations
Our other debt securities include agency debt securities guaranteed by the Small Business Administration, agency debentures which are unsecured senior debt offered by Fannie Mae, Freddie Mac and other government is AA+ by S&Pagencies and AAA by Moody’sUS Treasuries.
Available-for-sale securities are carried at fair value with the unrealized gains and Fitchlosses, after applicable hedge accounting adjustments, reflected as a component of accumulated other comprehensive loss, net of tax. Held-to-maturity securities are carried at December 31, 2015. The amortized cost ofbased on the Company’s intent and ability to hold these securities accountedto maturity.


E*TRADE 2017 10-K | Page 72


The following table shows the amortized cost and fair value of securities that we held and classified as available-for-sale or held-to-maturity (dollars in millions):
 December 31,
 2017 2016 2015
 
Amortized
Cost
 Fair Value Amortized
Cost
 Fair Value Amortized
Cost
 Fair Value
Available-for-sale securities:(1)
           
Debt securities:           
Agency mortgage-backed securities$19,395
 $19,195
 $12,946
 $12,634
 $11,888
 $11,763
Agency debentures939
 966
 791
 788
 551
 557
US Treasuries452
 458
 452
 407
 147
 143
Agency debt securities34
 33
 25
 24
 55
 55
Municipal bonds20
 20
 32
 32
 35
 35
Corporate bonds
 
 
 
 5
 4
Total debt securities20,840
 20,672
 14,246
 13,885
 12,681
 12,557
Publicly traded equity securities(2)
7
 7
 7
 7
 33
 32
Total available-for-sale securities$20,847
 $20,679
 $14,253
 $13,892
 $12,714
 $12,589
Held-to-maturity securities:(1)
           
Agency mortgage-backed securities$20,502
 $20,404
 $12,868
 $12,839
 $10,353
 $10,444
Agency debentures710
 708
 29
 29
 127
 125
Agency debt securities2,615
 2,595
 2,854
 2,848
 2,523
 2,544
Other12
 12
 
 
 10
 10
Total held-to-maturity securities$23,839
 $23,719
 $15,751
 $15,716
 $13,013
 $13,123
(1)Securities with a fair value of approximately $492 million were transferred from available-for-sale securities to held-to-maturity securities, during the year ended December 31, 2016 pursuant to an evaluation of our investment strategy and an assessment by management about our intent and ability to hold those particular securities until maturity.
(2)Consists of investments in a mutual fund related to the Community Reinvestment Act.





E*TRADE 2017 10-K | Page 73


The following table shows the scheduled maturities, carrying values and current yields for over 99% of our total securitiesthe Company’s available-for-sale and held-to-maturity investment portfolio at December 31, 2015. 2017 (dollars in millions):
 Within One Year One to Five Years Five to Ten Years After Ten Years Total
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
Available-for-sale debt securities:                   
Agency mortgage-backed securities$
 % $363
 1.85% $8,400
 2.68% $10,632
 2.57% $19,395
 2.60%
Agency debentures
 % 
 % 288
 3.53% 651
 3.09% 939
 3.23%
US Treasuries
 % 
 % 
 % 452
 2.83% 452
 2.83%
Agency debt securities
 % 
 % 25
 2.05% 9
 2.81% 34
 2.25%
Municipal bonds
 % 
 % 
 % 20
 3.73% 20
 3.73%
Total available-for-sale debt securities$
   $363
   $8,713
   $11,764
   $20,840
  
Held-to-maturity debt securities:                   
Agency mortgage-backed securities$160
 2.89% $1,602
 2.87% $3,818
 2.80% $14,922
 2.95% $20,502
 2.92%
Agency debentures
 % 18
 2.13% 605
 2.52% 87
 3.30% 710
 2.60%
Agency debt securities
 % 395
 2.72% 1,086
 2.58% 1,134
 2.85% 2,615
 2.72%
Other
 % 12
 1.71% 
 
 
 
 12
 1.71%
Total held-to-maturity debt securities$160
   $2,027
   $5,509
   $16,143
   $23,839
  
Borrowings
Deposits represent our most significant and stable source of funding. In addition, we have utilized trust preferred securities and wholesale funding sources such as FHLB advances and repurchase agreements.
We revieware a member of, and own capital stock in, the remainingFHLB system. The FHLB provides us with reserve credit capacity and authorizes us to apply for advances based on the security of pledged mortgage loans and other assets—principally agency-backed securities—provided we meet certain creditworthiness standards.
We also have raised funds by entering into agreements to repurchase the same or similar securities. The counterparties to these agreements hold the securities in custody. We account for repurchase agreements as borrowings and secure them with designated fixed- and variable-rate debt securities. We also participated in the Federal Reserve Bank of Richmond’s term investment option and treasury, tax and loan borrowing programs. We have used the proceeds from these transactions to meet our cash flow or asset/liability matching needs.


E*TRADE 2017 10-K | Page 74


The following table sets forth information regarding the weighted average interest rates and the highest and average month-end balances of repurchase agreements, FHLB advances and trust preferred securities that were(dollars in millions):
 
Ending
Balance
 
Weighted
Average Interest
Rate
(1)
 
Maximum
Amount at
Month-End
 Weighted Average
  Balance   
Interest
Rate (2)
At or for the year ended December 31, 2017:         
Securities sold under agreements to repurchase$
 % $400
 $109
 1.01%
FHLB advances$500
 1.40% $500
 $146
 1.19%
Trust preferred securities$410
 4.10% $410
 $409
 3.96%
At or for the year ended December 31, 2016:         
Securities sold under agreements to repurchase$
 % $
 $7
 0.38%
Trust preferred securities$409
 3.55% $409
 $409
 3.45%
At or for the year ended December 31, 2015:         
Securities sold under agreements to repurchase$82
 0.14% $3,829
 $2,490
 2.76%
FHLB advances$
 % $884
 $588
 5.50%
Trust preferred securities$409
 3.04% $428
 $422
 3.09%
(1)Weighted average interest rates are based on ending balances and exclude hedging costs.
(2)Weighted average interest rates are based on average balances and include hedging costs.
ITEM 7A.    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
The following discussion about market risk includes forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements as a result of certain factors, including, but not backedlimited to, those set forth in Risk Factors in this report.
Interest Rate Risk
Our exposure to interest rate risk is related primarily to interest-earning assets and interest-bearing liabilities. Managing interest rate risk is essential to profitability. The primary objective of the management of interest rate risk is to control exposure to interest rates within the Board-approved limits and with limited exposure to earnings volatility resulting from interest rate fluctuations. Our general strategies to manage interest rate risk include balancing variable-rate and fixed-rate assets and liabilities and utilizing derivatives to help manage exposures to changes in interest rates. Exposure to interest rate risk requires management to make complex assumptions regarding maturities, market interest rates and customer behavior. Changes in interest rates, including the following, could impact interest income and expense:
Interest-earning assets and interest-bearing liabilities may re-price at different times or by different amounts, creating a mismatch.
The yield curve may steepen, flatten or otherwise change shape, which could affect the U.S. governmentspread between short- and long-term rates. Widening or its agencies accordingnarrowing spreads could impact net interest income.
Market interest rates may influence prepayments, resulting in maturity mismatches. In addition, prepayments could impact yields as premiums and discounts amortize.
Exposure to their credit ratings from S&P, Moody’sinterest rate risk is dependent upon the distribution and Fitch where available.composition of interest-earning assets, interest-bearing liabilities and derivatives. The differing risk characteristics of each product are managed to


E*TRADE 2017 10-K | Page 75


mitigate our exposure to interest rate fluctuations. At December 31, 2015,2017, 93% of our total assets were interest-earning assets and we had no securities classified as trading.
At December 31, 2017, approximately 67% of total assets were available-for-sale and held-to-maturity mortgage-backed securities and residential real estate loans. The values of these assets are sensitive to changes in interest rates as well as expected prepayment levels. As interest rates increase, fixed-rate residential mortgages and mortgage-backed securities tend to exhibit lower prepayments. The inverse is true in a falling rate environment.
When real estate loans are prepaid, unamortized premiums and/or discounts are recognized immediately in interest income. Depending on the timing of the prepayment, these adjustments to income would impact anticipated yields. The Company reviews estimates of the impact of changing market rates on prepayments. This information is incorporated into our interest rate risk management strategy.
Our liability structure consists of two central sources of funding: deposits and customer payables, both of which re-price at management’s discretion. We may utilize wholesale funding sources as needed for short-term liquidity and contingency funding requirements.
Derivative Instruments
We use derivative instruments to help manage interest rate risk using designated hedge relationships. Interest rate swaps involve the exchange of fixed-rate and variable-rate interest payments between two parties based on a contractual underlying notional amount, but do not involve the exchange of the underlying notional amounts. See Note 8—Derivative Instruments and Hedging Activities for additional information about our use of derivative contracts.
Scenario Analysis
Scenario analysis is an advanced approach to estimating interest rate risk exposure. The Company monitors interest rate risk using the Economic Value of Equity (EVE) approach and the Earnings-at-Risk (EAR) approach.
Under the EVE approach, the present value of expected cash flows of all municipal bondsexisting interest-earning assets, interest-bearing liabilities, derivatives and forward commitments are estimated and combined to produce an EVE figure. The change in EVE is a long-term sensitivity measure of interest rate risk. The approach values only the current balance sheet in which the most significant assumptions are the prepayment rates of the loan portfolio and mortgage-backed securities and the repricing of deposits. This approach does not incorporate assumptions related to business growth, or liquidation and re-investment of instruments. This approach provides an indicator of future earnings and capital levels because changes in EVE indicate the anticipated change in the value of future cash flows. The sensitivity of this value to changes in interest rates is then determined by applying alternative interest rate scenarios. The change in EVE amounts fluctuate based on instantaneous parallel shifts in interest rates primarily due to the change in timing of cash flows, which considers prepayment estimates, in the Company’s residential loan and mortgage-backed securities portfolios.
EAR is a short-term sensitivity measure of interest rate risk and illustrates the impact of alternative interest rate scenarios on net interest income, including corporate bondsinterest expense, over a twelve month time frame. In measuring the sensitivity of net interest income to changes in interest rates, we assume instantaneous parallel interest rate shocks applied to the forward curve. In addition, we assume that cash flows from loan payoffs are reinvested in mortgage-backed securities, we exclude revenue from off-balance sheet customer cash and we assume no balance sheet growth.


E*TRADE 2017 10-K | Page 76


The sensitivity of EVE and EAR at the consolidated E*TRADE Financial level at December 31, 2017 and 2016 is as follows (dollars in millions):
Instantaneous Parallel Change in Interest Rates
(basis points) (1)
 Economic Value of Equity Earnings-at-Risk
 December 31, 2017 December 31, 2016 December 31, 2017 December 31, 2016
 Amount Percentage Amount Percentage Amount Percentage Amount Percentage
+200 $(172) (2.1)% $(129) (2.1)% $197
 11.5 % $169
 13.9 %
+100 $(23) (0.3)% $59
 0.9 % $113
 6.6 % $109
 9.0 %
-50 $(225) (2.7)% $(106) (1.7)% $(102) (6.0)% $(73) (6.0)%
(1)These scenario analyses assume a balance sheet size as of the dates indicated. Any changes in size would cause the amounts to vary.
We actively manage interest rate risk positions. As interest rates change, we will adjust our strategy and mix of assets, liabilities and derivatives to optimize our position. For example, a 100 basis points increase in rates may not result in a change in value as indicated above. We compare the instantaneous parallel shift in interest rate changes in EVE and EAR to the established limits set by the Board of Directors in order to assess interest rate risk. In the event that the percentage change in EVE or EAR exceeds the Board limits, our Chief Executive Officer, Chief Risk Officer, Chief Financial Officer and Treasurer must all be promptly notified in writing and decide upon a plan of remediation. In addition, the Board of Directors must be notified of the exception and the planned resolution. At December 31, 2017, the EVE and EAR percentage changes were ratedwithin our Board limits.
Market Risk
Equity Securities Risk
We are indirectly exposed to equity securities risk in connection with securities collateralizing margin receivables and amounts borrowed under our line of credit product, as well as risk related to our securities lending and borrowing activities. We manage risk on margin and line of credit lending by requiring customers to maintain collateral in compliance with internal and, as applicable, regulatory guidelines. We monitor required margin levels daily and require our customers to deposit additional collateral, or to reduce positions, when necessary. We continuously monitor customer accounts to detect excessive concentration, large orders or positions, and other activities that indicate increased risk to us. We manage risks associated with our securities lending and borrowing activities by requiring credit approvals for counterparties, by monitoring the market value of securities loaned and collateral values for securities borrowed on a daily basis and requiring additional cash as collateral for securities loaned or return of collateral for securities borrowed when necessary, and by participating in a risk-sharing program offered through the Options Clearing Corporation.



E*TRADE 2017 10-K | Page 77


KEY TERMS
Active customers—Customers that have an account with a balance of $25 or more or a trade in the last six months.
Active trader—Customers that execute 30 or more trades per quarter.
Agency—US Government sponsored enterprises and federal agencies, such as Federal National Mortgage Association, Federal Home Loan Mortgage Corporation, Government National Mortgage Association, the Small Business Administration, the Export-Import Bank and the Federal Home Loan Bank.
Average commission per trade—Total commissions revenue divided by total trades.
Basel III—Global regulatory standards for bank capital adequacy and liquidity as issued by the international Basel Committee on Banking Supervision.
Basis point—One one-hundredth of a percentage point.
Brokerage account attrition rate—The brokerage account attrition rate is calculated by dividing attriting brokerage accounts by total brokerage accounts from the previous period end, and is presented on an annualized basis. Attriting brokerage accounts are derived by subtracting net new brokerage accounts from gross new brokerage accounts.
Brokerage related cash—Customer sweep deposits held at banking subsidiaries, customer payables and customer cash held by third parties.
CFTC—Commodity Futures Trading Commission.
Charge-off—The result of removing a loan or portion of a loan from an entity’s balance sheet because the loan is considered to be uncollectible.
CLTV—Combined loan-to-value ratio.
CMOs—Collateralized mortgage obligations.
Common Equity Tier 1 Capital—A measurement of the Company's core equity capital used in the calculation of capital adequacy ratios. Common Equity Tier 1 Capital equals: total shareholders' equity, less preferred stock and related surplus, plus/(less) unrealized losses (gains) on certain available-for-sale securities, less goodwill and certain other intangible assets, less certain disallowed deferred tax assets and subject to certain other applicable adjustments.
Consolidated financial statements—Refers to the consolidated financial statements prepared in accordance with GAAP as included in the Company's annual report on Form 10-K, and the condensed consolidated financial statements included in the Company's interim reports on Form 10-Q.
Corporate cash—Cash held at the parent company as well as cash held in certain subsidiaries that can distribute cash to the parent company without any regulatory approval or notification.
Customer assets—Market value of all customer assets held by the Company including security holdings, sweep and other deposits, customer cash held by third parties, customer payables and vested unexercised stock plan holdings.
Daily average revenue trades (DARTs)—Total revenue trades in a period divided by the number of trading days during that period.
Derivative—A financial instrument or other contract which includes one or more underlying securities, notional amounts, or payment provisions. The contract generally requires no initial net investment grade (definedand is settled on a net basis.


E*TRADE 2017 10-K | Page 78


Derivative DARTs—Options and futures revenue trades in a period divided by the number of trading days during that period.
Earnings at Risk (EAR)—The sensitivity of GAAP net interest income to changes in interest rates over a twelve month horizon. It is a short-term measurement of interest rate risk and does not consider risks beyond the simulation time horizon. In addition, it requires reinvestment, funding, and hedging assumptions for the horizon.
Economic Value of Equity (EVE)—The sensitivity of the value of existing assets and liabilities, including derivatives and forward commitments, to changes in interest rates. It is a long-term measurement of interest rate risk and requires assumptions that include prepayment rates on the loan portfolio and mortgage-backed securities and the repricing of deposits.
ESDA—Extended insurance sweep deposit accounts.
Fair value—The price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.
Fair value hedge—A derivative instrument designated in a hedging relationship that mitigates exposure to changes in the fair value of a recognized asset or liability or a firm commitment.
FASB—Financial Accounting Standards Board.
FDIC—Federal Deposit Insurance Corporation.
Federal Reserve—Federal Reserve System, including the Federal Reserve Board of Governors of the Federal Reserve system and the twelve regional Federal Reserve Banks.
FHLB—Federal Home Loan Bank.
FICO—Fair Isaac Credit Organization.
FINRA—Financial Industry Regulatory Authority.
FCM—Futures Commission Merchant.
Generally Accepted Accounting Principles (GAAP)—Accounting principles generally accepted in the United States of America.
Gross loans receivable—Includes unpaid principal balances and premiums (discounts).
HEIL—Home equity installment loan.
HELOC—Home equity lines of credit.
HQLA—High-quality liquid assets.
Interest-bearing liabilities—Liabilities such as deposits, customer payables, other borrowings, corporate debt and certain customer credit balances and securities lending balances on which the Company pays interest; excludes customer balances held by third parties.
Interest-earning assets—Assets such as available-for-sale securities, held-to-maturity securities, margin receivables, loans, securities borrowed balances and cash and investments required to be segregated under regulatory guidelines that earn interest for the Company.
Interest rate swaps—Contracts that are entered into primarily as an asset/liability management strategy to reduce interest rate risk. Interest rate swap contracts are exchanges of interest rate payments, such as fixed-rate payments for floating-rate payments, based on notional amounts.


E*TRADE 2017 10-K | Page 79


Junior stock—Any class or series of capital stock of the Company that ranks junior to the series of preferred stock as to the payment of dividends or the distribution of assets upon liquidation, dissolution or winding up the Company. The Company's common stock is junior stock.
LCR—Liquidity coverage ratio. The purpose of the LCR is to require banking organizations to hold minimum amounts of HQLA based on a percentage of their net cash outflows over a 30-day period.
LIBOR—London Interbank Offered Rate. LIBOR is the interest rate at which banks borrow funds from other banks in the London wholesale money market (or interbank market).
LLC—Limited liability company.
LTV—Loan-to-value ratio.
NASDAQ—National Association of Securities Dealers Automated Quotations.
Net interest income—A measure of interest revenue, net interest income is equal to interest income less interest expense.
Net interest margin—A measure of the net yield on our average interest-earning assets. Net interest margin is calculated for a given period by dividing the annualized sum of net interest income by average interest-earning assets.
Net new brokerage assets—The total inflows to all new and existing brokerage customer accounts less total outflows from all closed and existing brokerage customer accounts, excluding the effects of market movements in the value of brokerage customer assets.
NFA—National Futures Association.
Nonperforming assets—Assets originally acquired to earn income (nonperforming loans) and those not intended to earn income (real estate owned). Loans are classified as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien.
Notional amount—The specified dollar amount underlying a derivative on which the calculated payments are based.
OCC—Office of the Comptroller of the Currency.
Options—Contracts that grant the purchaser, for a premium payment, the right, but not the obligation, to either purchase or sell the associated financial instrument at a set price during a period or at a specified date in the future.
RAS—Risk Appetite Statement.
Real estate owned and other repossessed assets—Ownership or physical possession of real property by the Company, generally acquired as a rating equivalentresult of foreclosure or repossession.
Recovery—Represents cash proceeds received on a loan that had been previously charged off.
Repurchase agreement—An agreement giving the transferor of an asset the right or obligation to repurchase the same or similar securities at a specified price on a given date from the transferee. These agreements are generally collateralized by mortgage-backed or investment-grade securities. From the transferee's perspective the arrangement is referred to as a reverse repurchase agreement.
RIA—Registered Investment Adviser.


E*TRADE 2017 10-K | Page 80


Risk-weighted assets—Primarily computed by the assignment of specific risk-weightings to assets and off-balance sheet instruments for capital adequacy calculations.
S&P—Standard & Poor’s.
SEC—US Securities and Exchange Commission.
Sweep deposit accounts—Accounts with the functionality to transfer customer cash balances to and from an FDIC insured account.
TCA—Trust Company of America, Inc.
Tier 1 capital—Adjusted equity capital used in the calculation of capital adequacy ratios. Tier 1 capital equals: Common Equity Tier 1 capital plus qualifying preferred stock and related surplus, subject to certain other applicable adjustments.
Troubled Debt Restructuring (TDR)—A loan modification that involves granting an economic concession to a Moody’s ratingborrower who is experiencing financial difficulty, and loans that have been charged-off due to bankruptcy notification.
TRUPs—Trust preferred securities.
VIE—Variable interest entity.
Wholesale borrowings—Borrowings that consist of "Baa3" or higher, or a S&P or Fitch ratingrepurchase agreements and FHLB advances.


E*TRADE 2017 10-K | Page 81


ITEM 8.    FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
SUMMARY OF CRITICAL ACCOUNTING POLICIES AND ESTIMATES


E*TRADE 2017 10-K | Page 82


MANAGEMENT REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING
The discussionCompany's management is responsible for establishing and analysismaintaining adequate internal control over financial reporting. The Company's internal control system was designed to provide reasonable assurance to our management and board of directors regarding the preparation and fair presentation of published financial statements. Internal control over financial reporting, as defined in Rules 13a-15(f) promulgated under the Securities Exchange Act of 1934, is a process designed by, or under the supervision of, the Company’s principal executive and principal financial officers, and effected by the Company’s board of directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated financial statements for external purposes in accordance with generally accepted accounting principles (GAAP) and includes those policies and procedures that:
Pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the Company’s assets
Provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with GAAP, and that receipts and expenditures of the Company are being made only in accordance with authorizations of the Company’s management and directors
Provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the consolidated financial statements
Because of the inherent limitations of internal control over financial reporting, including the possibility of collusion or improper management override of controls, material misstatements due to error or fraud may not be prevented or detected on a timely basis. Also, projections of any evaluation of the effectiveness of the internal control over financial reporting to future periods are subject to the risk that the controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Management conducted an assessment of the effectiveness of the Company's internal control over financial reporting using the criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. Based on this assessment, management has concluded that its internal control over financial reporting was effective as of December 31, 2017 to provide reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated financial statements in accordance with GAAP.
E*TRADE Financial Corporation’s Independent Registered Public Accounting Firm, Deloitte & Touche LLP, has issued an audit report regarding the Company’s internal control over financial reporting, which appears on page 84.


E*TRADE 2017 10-K | Page 83


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Board of Directors and Shareholders of
E*TRADE Financial Corporation
New York, New York
Opinion on Internal Control over Financial Reporting
We have audited the internal control over financial reporting of E*TRADE Financial Corporation and subsidiaries (the “Company”) as of December 31, 2017, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). In our opinion, the Company maintained, in all material respects, effective internal control over financial conditionreporting as of December 31, 2017, based on criteria established in Internal Control - Integrated Framework (2013) issued by COSO.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated financial statements as of and for the year ended December 31, 2017, of the Company and our report dated February 21, 2018, expressed an unqualified opinion on those financial statements.
Basis for Opinion
The Company’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the US federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
Definition and Limitations of Internal Control over Financial Reporting
A company’s internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company’s assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

/s/ Deloitte & Touche LLP
McLean, Virginia
February 21, 2018


E*TRADE 2017 10-K | Page 84


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Board of Directors and Shareholders of
E*TRADE Financial Corporation
New York, New York
Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheets of E*TRADE Financial Corporation and subsidiaries (the "Company") as of December 31, 2017 and 2016, the related consolidated statements of income, comprehensive income, shareholders' equity, and cash flows, for each of the three years in the period ended December 31, 2017, and the related notes (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2017 and 2016, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2017, in conformity with accounting principles generally accepted in the United States of America.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company's internal control over financial reporting as of December 31, 2017, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated February 21, 2018, expressed an unqualified opinion on the Company's internal control over financial reporting.
Basis for Opinion
These financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company's financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the US federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. We believe that our audits provide a reasonable basis for our opinion.

/s/ Deloitte & Touche LLP

McLean, Virginia
February 21, 2018
We have served as the Company’s auditor since 1994.



E*TRADE 2017 10-K | Page 85


E*TRADE FINANCIAL CORPORATION
CONSOLIDATED STATEMENT OF INCOME
(In millions, except share data and per share amounts)
 Year Ended December 31,
 2017 2016 2015
Revenue:     
Interest income$1,571
 $1,233
 $1,215
Interest expense(86) (85) (194)
Net interest income1,485
 1,148
 1,021
Commissions441
 442
 424
Fees and service charges369
 268
 210
Gains (losses) on securities and other, net28
 42
 (324)
Other revenue43
 41
 39
Total non-interest income881
 793
 349
Total net revenue2,366
 1,941
 1,370
Provision (benefit) for loan losses(168) (149) (40)
Non-interest expense:    
Compensation and benefits546
 501
 466
Advertising and market development166
 131
 124
Clearing and servicing124
 105
 95
Professional services99
 97
 103
Occupancy and equipment116
 98
 88
Communications121
 87
 90
Depreciation and amortization82
 79
 81
FDIC insurance premiums31
 25
 41
Amortization of other intangibles36
 23
 20
Restructuring and acquisition-related activities15
 35
 17
Losses on early extinguishment of debt, net58
 
 112
Other non-interest expenses76
 71
 82
Total non-interest expense1,470
 1,252
 1,319
Income before income tax expense (benefit)1,064
 838
 91
Income tax expense (benefit)450
 286
 (177)
Net income$614
 $552
 $268
Preferred stock dividends25
 
 
Net income available to common shareholders$589
 $552
 $268
Basic earnings per common share$2.16
 $1.99
 $0.92
Diluted earnings per common share$2.15
 $1.98
 $0.91
Shares used in computation of per common share data:    
Basic (in thousands)273,190
 277,789
 290,762
Diluted (in thousands)274,352
 279,048
 295,011
See accompanying notes to the consolidated financial statements


E*TRADE 2017 10-K | Page 86


E*TRADE FINANCIAL CORPORATION
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
(In millions)
 Year Ended December 31,
 2017 2016 2015
Net income$614
 $552
 $268
Other comprehensive income (loss), net of tax     
Available-for-sale securities:     
Unrealized gains (losses), net137
 (5) (84)
Reclassification into earnings, net(24) (33) (24)
Net change from available-for-sale securities113
 (38) (108)
Cash flow hedging instruments:     
Unrealized losses, net
 
 (10)
Reclassification into earnings, net
 
 271
Net change from cash flow hedging instruments
 
 261
Foreign currency translation:     
Foreign currency translation losses, net
 
 (3)
Reclassification into earnings, net(2) 
 
Net change from foreign currency translation(2) 
 (3)
Other comprehensive income (loss)111
 (38) 150
Comprehensive income$725
 $514
 $418
See accompanying notes to the consolidated financial statements


E*TRADE 2017 10-K | Page 87


E*TRADE FINANCIAL CORPORATION
CONSOLIDATED BALANCE SHEET
(In millions, except share data)
 December 31,
 2017 2016
ASSETS   
Cash and equivalents$931
 $1,950
Cash required to be segregated under federal or other regulations872
 1,460
Available-for-sale securities20,679
 13,892
Held-to-maturity securities (fair value of $23,719 and $15,716 at December 31, 2017 and 2016, respectively)23,839
 15,751
Margin receivables9,071
 6,731
Loans receivable, net (net of allowance for loan losses of $74 and $221 at December 31, 2017 and 2016, respectively)2,654
 3,551
Receivables from brokers, dealers and clearing organizations1,178
 1,056
Property and equipment, net253
 239
Goodwill2,370
 2,370
Other intangibles, net284
 320
Deferred tax assets, net251
 756
Other assets983
 923
Total assets$63,365
 $48,999
LIABILITIES AND SHAREHOLDERS’ EQUITY   
Liabilities:   
Deposits$42,742
 $31,682
Customer payables9,449
 8,159
Payables to brokers, dealers and clearing organizations1,542
 983
Other borrowings910
 409
Corporate debt991
 994
Other liabilities800
 500
Total liabilities56,434
 42,727
Commitments and contingencies (see Note 20)

 

Shareholders’ equity:   
Preferred stock, $0.01 par value, 1,000,000 shares authorized, 403,000 and 400,000 shares issued and outstanding at December 31, 2017 and 2016, respectively; aggregate liquidation preference of $700 and $400 at December 31, 2017 and 2016, respectively689
 394
Common stock, $0.01 par value, 400,000,000 shares authorized, 266,827,881 and 273,963,415 shares issued and outstanding at December 31, 2017 and 2016, respectively3
 3
Additional paid-in-capital6,582
 6,921
Accumulated deficit(317) (909)
Accumulated other comprehensive loss(26) (137)
Total shareholders’ equity6,931
 6,272
Total liabilities and shareholders’ equity$63,365
 $48,999
See accompanying notes to the consolidated financial statements


E*TRADE 2017 10-K | Page 88


E*TRADE FINANCIAL CORPORATION
CONSOLIDATED STATEMENT OF SHAREHOLDERS’ EQUITY
(In millions)
     Additional
Paid-in
Capital
 Accumulated
Deficit
 Accumulated
Other
Comprehensive
Loss
 Total
Shareholders’
Equity
 Preferred Stock Common Stock    
 Amount Shares Amount    
Balance, December 31, 2014$
 289
 $3
 $7,350
 $(1,729) $(249) $5,375
Net income
 
 
 
 268
 
 268
Other comprehensive income
 
 
 
 
 150
 150
Conversion of convertible debentures
 3
 
 30
 
 
 30
Exercise of stock options and related tax effects
 
 
 2
 
 
 2
Repurchases of common stock
 (2) 
 (50) 
 
 (50)
Issuance of common stock for share-based compensation, net of shares withheld to pay taxes
 1
 
 (10) 
 
 (10)
Share-based compensation
 
 
 34
 
 
 34
Balance at December 31, 2015$
 291
 $3
 $7,356
 $(1,461) $(99) $5,799
Net income
 
 
 
 552
 
 552
Other comprehensive loss
 
 
 
 
 (38) (38)
Conversion of convertible debentures
 1
 
 5
 
 
 5
Exercise of stock options and related tax effects
 
 
 4
 
 
 4
Issuance of preferred stock - Series A394
 
 
 
 
 
 394
Repurchases of common stock
 (19) 
 (452) 
 
 (452)
Issuance of common stock for share-based compensation, net of shares withheld to pay taxes
 1
 
 (22) 
 
 (22)
Share-based compensation
 
 
 30
 
 
 30
Balance at December 31, 2016$394
 274
 $3
 $6,921
 $(909) $(137) $6,272
Cumulative effect of accounting change
 
 
 
 3
 
 3
Net income
 
 
 
 614
 
 614
Other comprehensive income
 
 
 
 
 111
 111
Conversion of convertible debentures
 
 
 3
 
 
 3
Exercise of stock options
 
 
 1
 
 
 1
Issuance of preferred stock - Series B295
 
 
 
 
 
 295
Preferred stock dividends
 
 
 
 (25) 
 (25)
Repurchases of common stock
 (9) 
 (362) 
 
 (362)
Issuance of common stock for share-based compensation, net of shares withheld to pay taxes
 2
 
 (22) 
 
 (22)
Share-based compensation
 
 
 41
 
 
 41
Balance at December 31, 2017$689
 267
 $3
 $6,582
 $(317) $(26) $6,931
See accompanying notes to the consolidated financial statements


E*TRADE 2017 10-K | Page 89


E*TRADE FINANCIAL CORPORATION
CONSOLIDATED STATEMENT OF CASH FLOWS
(In millions)

 Year Ended December 31,
 2017 2016 2015
Cash flows from operating activities:     
Net income$614
 $552
 $268
Adjustments to reconcile net income to net cash provided by operating activities:     
Provision (benefit) for loan losses(168) (149) (40)
Depreciation and amortization (including discount amortization and accretion)262
 239
 325
(Gains) losses on securities and other, net(28) (42) 324
Losses on early extinguishment of debt, net9
 
 37
Share-based compensation41
 30
 34
Deferred tax expense (benefit)450
 275
 (176)
Other(7) (5) 1
Net effect of changes in assets and liabilities:     
Decrease (increase) in cash required to be segregated under federal or other regulations588
 (403) (502)
(Increase) decrease in receivables from brokers, dealers and clearing organizations(134) (528) 364
(Increase) decrease in margin receivables(2,340) 667
 277
(Increase) decrease in other assets(49) 2
 (22)
Increase (decrease) in payables to brokers, dealers and clearing organizations559
 (593) (123)
Increase in customer payables1,290
 1,615
 89
Increase (decrease) in other liabilities34
 (14) (13)
Net cash provided by operating activities1,121
 1,646
 843
Cash flows from investing activities:     
Purchases of available-for-sale securities(9,819) (6,705) (6,150)
Proceeds from sales of available-for-sale securities1,645
 3,194
 3,905
Proceeds from maturities of and principal payments on available-for-sale securities1,588
 1,540
 1,667
Purchases of held-to-maturity securities(10,519) (4,389) (2,614)
Proceeds from maturities of and principal payments on held-to-maturity securities2,556
 2,068
 1,788
Proceeds from sale of loans40
 
 40
Decrease in loans receivable983
 1,176
 1,337
Capital expenditures for property and equipment(102) (75) (70)
Proceeds from sale of real estate owned and repossessed assets29
 20
 28
Acquisition of OptionsHouse, net of cash acquired
 (723) 
Net cash flow from derivative contracts66
 (109) (2)
Other(43) (1) 73
Net cash (used in) provided by investing activities(13,576) (4,004) 2


E*TRADE 2017 10-K | Page 90


E*TRADE FINANCIAL CORPORATION
CONSOLIDATED STATEMENT OF CASH FLOWS
(In millions)

 Year Ended December 31,
 2017 2016 2015
Cash flows from financing activities:     
Increase in deposits$11,060
 $2,237
 $4,555
Preferred stock dividends(25) 
 
Net decrease in securities sold under agreements to repurchase
 (82) (3,590)
Advances from FHLB1,850
 
 960
Payments on advances from FHLB(1,350) 
 (1,880)
Proceeds from issuance of senior notes999
 
 460
Payments on senior notes(1,000) 
 (800)
Repurchases of trust preferred securities
 
 (15)
Proceeds from issuance of preferred stock300
 400
 
Repurchases of common stock(362) (452) (50)
Net cash flow from derivatives hedging liabilities
 
 (16)
Other(36) (28) (19)
Net cash provided by (used in) financing activities11,436
 2,075
 (395)
(Decrease) increase in cash and equivalents(1,019) (283) 450
Cash and equivalents, beginning of period1,950
 2,233
 1,783
Cash and equivalents, end of period$931
 $1,950
 $2,233
Supplemental disclosures:     
Cash paid for interest(1)
$126
 $77
 $212
Cash paid for income taxes, net of refunds$8
 $6
 $8
Non-cash investing and financing activities:     
Transfers of loans held-for-investment to loans held-for-sale$57
 $
 $39
Transfers from loans to other real estate owned and repossessed assets$27
 $34
 $27
Conversion of convertible debentures to common stock$3
 $5
 $30
Transfer of available-for-sale securities to held-to-maturity securities$
 $492
 $
(1)Includes early redemption premium of $49 million and $75 million paid in connection with debt extinguishment transactions during the year ended December 31, 2017 and 2015, respectively.
See accompanying notes to the consolidated financial statements


E*TRADE 2017 10-K | Page 91





E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


NOTE 1—ORGANIZATION, BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Organization
E*TRADE Financial Corporation is a financial services company that provides brokerage and related products and services primarily to individual retail investors under the brand "E*TRADE Financial." The Company also provides investor-focused banking products, primarily sweep deposits, to retail investors. The Company's most significant, wholly-owned subsidiaries are described below:
E*TRADE Securities is a registered broker-dealer that clears and settles customer securities transactions.
E*TRADE Bank is a federally chartered savings bank that provides FDIC insurance on qualifying amounts of customer deposits and provides other banking and cash management capabilities.
E*TRADE Savings Bank, a subsidiary of E*TRADE Bank, is a federally chartered savings bank that provides FDIC insurance on qualifying amounts of customer deposits.
E*TRADE Futures is a registered non-clearing FCM that provides clearing and settlement services for customer futures transactions.
E*TRADE Capital Management is a registered investment adviser, through which the Company offers investment advisory services.
E*TRADE Financial Corporate Services is a provider of software and services for managing equity compensation plans to corporate clients.
Basis of Presentation
The consolidated financial statements include the accounts of the Company and its majority-owned subsidiaries as determined under the voting interest model. Entities in which the Company has the ability to exercise significant influence but in which the Company does not possess control are generally accounted for by the equity method. Entities in which the Company does not have the ability to exercise significant influence are generally carried at cost. Investments in marketable equity securities where the Company does not have the ability to exercise significant influence over the entities are accounted for as available-for-sale equity securities. The Company also evaluates its initial and continuing involvement with certain entities to determine if the Company is required to consolidate the entities under the variable interest entity (VIE) model. This evaluation is based on a qualitative assessment of whether the Company is the primary beneficiary of the VIE, which requires the Company to possess both: 1) the power to direct the activities that most significantly impact the economic performance of the VIE; and 2) the obligation to absorb losses or the right to receive benefits of the VIE that could potentially be significant to the VIE. The consolidated financial statements do not include any consolidated VIEs for all periods presented.
The Company's consolidated financial statements are prepared in accordance with GAAP. Intercompany accounts and transactions are eliminated in consolidation. These consolidated financial statements reflect all adjustments, which are normal and recurring in nature, necessary to present fairly the financial position, results of operations are based on ourand cash flows for the periods presented.


E*TRADE 2017 10-K | Page 92





E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Use of Estimates
Preparing the Company's consolidated financial statements which have been prepared in conformityaccordance with GAAP. Note 1—Organization, Basis of Presentation and Summary of Significant Accounting Policies in Part II. Item 8. Financial Statements and Supplementary Data contains a summary of our significant accounting policies, many of which require the use ofGAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and related notes for the periods presented. Actual results could differ from management’s estimates. Certain significant accounting policies are critical because they are based on estimates and assumptions that require complex and subjective judgments by management. Changes in these estimates or assumptions could materially impact the Company’s financial condition and results of operations. Material estimates in which management believes changes could reasonably occur include: allowance for loan losses, valuation of goodwill and acquired intangible assets and estimates of effective tax rates, deferred taxes and valuation allowance.
Summary of Significant Accounting Policies
Cash and Equivalents
The Company considers all highly liquid investments with original or remaining maturities of three months or less at the time of purchase that are not required to be segregated under federal or other regulations to be cash and equivalents. Cash and equivalents included $490 million and $1.1 billion at December 31, 2017 and 2016, respectively, of overnight cash deposits, a portion of which the Company is required to maintain with the Federal Reserve Bank.
Cash Required to be Segregated Under Federal or Other Regulations
Certain cash balances that are required to be segregated for the exclusive benefit of the Company’s brokerage and futures customers are included in the cash required to be segregated under federal or other regulations line item.
Available-for-Sale Securities
Available-for-sale securities are composed principally of debt securities, primarily residential mortgage-backed securities and agency debt securities. Securities classified as available-for-sale are carried at fair value, with the unrealized gains and losses, after applicable hedge accounting adjustments, reflected as a component of accumulated other comprehensive loss, net of tax. Realized and unrealized gains or losses on available-for-sale debt and equity securities are computed using the specific identification method. Interest earned on available-for-sale securities is included in interest income. Amortization or accretion of premiums and discounts on available-for-sale debt securities is also recognized in interest income using the effective interest method over the contractual life of the security and is adjusted to reflect actual prepayments. Realized gains and losses on available-for-sale debt and equity securities, with the exception of other-than-temporary impairment (OTTI) if applicable, are included in the gains (losses) on securities and other, net line item. Available-for-sale securities that have an unrealized loss (impaired securities) are evaluated for OTTI at each balance sheet date. There was no OTTI recognized for the periods presented.
Held-to-Maturity Securities
Held-to-maturity securities consist of debt securities, primarily residential mortgage-backed securities and agency debt securities. Held-to-maturity securities are carried at amortized cost based on the Company’s intent and ability to hold these securities to maturity. Interest earned on held-to-maturity debt securities is included in interest income. Amortization or accretion of premiums and discounts is also recognized in interest income using the effective interest method over the contractual life of the security and is adjusted to

72
E*TRADE 2017 10-K | Page 93






E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

reflect actual prepayments. Held-to-maturity securities that have an unrecognized loss (impaired securities) are evaluated for OTTI at each balance sheet date. There was no OTTI recognized for the periods presented.
Margin Receivables
Margin receivables represent credit extended to customers to finance their purchases of securities by borrowing against securities the customers own. Securities owned by customers are held as collateral for amounts due on the margin receivables, the value of which is not reflected in the consolidated balance sheet. The Company is permitted to sell or re-pledge these securities held as collateral and to use the securities to enter into securities lending transactions, to collateralize borrowings or for delivery to counterparties to cover customer short positions. Revenues earned from the securities lending transactions are included in interest income and expenses incurred are included in interest expense.
Loans Receivable and related Allowance for Loan Losses
Loans Receivable, Net
Loans receivable, net consists of real estate, consumer loans and collateralized lines of credit that management has the intent and ability to hold for the foreseeable future or until maturity, also known as loans held-for-investment. Loans held-for-investment are carried at amortized cost adjusted for unamortized premiums or discounts on purchased loans, deferred fees or costs on originated loans, net charge-offs, and the allowance for loan losses. Premiums or discounts on purchased loans and deferred fees or costs on originated loans are recognized in interest income using the effective interest method over the contractual life of the loans and are adjusted for actual prepayments. The Company’s classes of loans are one- to four-family, home equity and consumer loans and other.
Impaired Loans
The Company considers a loan to be impaired when it meets the definition of a TDR. Impaired loans exclude smaller-balance homogeneous one- to four-family, home equity and consumer loans that have not been modified as TDRs and are collectively evaluated for impairment. Delinquency status is the primary measure the Company uses to evaluate the performance of loans modified as TDRs.
Troubled Debt Restructurings
Loan modifications completed under the Company’s loss mitigation programs in which economic concessions were granted to borrowers experiencing financial difficulty are considered TDRs. TDRs also include loans that have been charged-off based on the estimated current value of the underlying property less estimated selling costs due to bankruptcy notification even if the loan has not been modified under the Company’s programs. Upon being classified as a TDR, such loan is categorized as an impaired loan and is considered impaired until maturity regardless of whether the borrower performs under the terms of the loan. The Company also processes minor modifications on a number of loans through traditional collections actions taken in the normal course of servicing delinquent accounts. Minor modifications resulting in an insignificant delay in the timing of payments are not considered economic concessions and therefore are not classified as TDRs.
Impairment on loan modifications is measured on an individual loan level basis, generally using a discounted cash flow model. When certain characteristics of the modified loan cast substantial doubt on the borrower’s ability to repay the loan, the Company identifies the loan as collateral dependent and charges-off the amount of the modified loan balance in excess of the estimated current value of the underlying property


E*TRADE 2017 10-K | Page 94





E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

less estimated selling costs. Collateral dependent TDRs are identified based on the terms of the modification, which includes assigning a higher level of risk to loans in which the LTV or CLTV is greater than 110% or 125%, respectively, a borrower’s credit score is less than 600 and certain types of modifications, such as interest-only payments. TDRs that are not identified as higher risk using this risk assessment process and for which impairment is measured using a discounted cash flow model, continue to be evaluated in the event that they become higher risk collateral dependent TDRs.
Nonperforming Loans
The Company classifies loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien. Interest previously accrued, but not collected, is reversed against current income when a loan is placed on nonaccrual status. Interest payments received on nonperforming loans are recognized on a cash basis in interest income until it is doubtful that full payment will be collected, at which point payments are applied to principal. The recognition of deferred fees or costs on originated loans and premiums or discounts on purchased loans in interest income is discontinued for nonperforming loans.
Nonperforming loans return to accrual status based on the following policy:
Nonperforming loans, excluding TDRs and certain junior liens that have a delinquent senior lien, return to accrual status when the loan becomes less than 90 days past due.
TDRs, excluding loans in bankruptcy, are classified as nonperforming loans at the time of modification. Such TDRs return to accrual status after six consecutive payments are made in accordance with the modified terms. Accruing TDRs that subsequently become delinquent will immediately return to nonaccrual status.
Bankruptcy loan TDRs are classified as nonperforming loans within 60 days of bankruptcy notification and remain on nonaccrual status regardless of the payment performance.
Critical Accounting Estimates
We believe that certain accounting estimates are critical because they require complex and subjective judgments by management. Changes in these estimates or assumptions could materially impact our financial condition and results of operations, and actual results could differ from our estimates. Our critical accounting estimates are described below:below.
Allowance for Loan Losses
Description
The allowance for loan losses is management’smanagement's estimate of probable losses inherent in the loan portfolio as of the balance sheet date. In determining the adequacy of the allowance, we perform ongoing evaluations of the loan portfolio and loss forecasting assumptions. As of December 31, 2015, the allowance for loan losses was $353 million on $4.9 billion of total loans receivable designated as held-for-investment.
Judgments
Determining the adequacy of the allowance is complex and requires judgment by management about the effect of matters that are inherently uncertain. Subsequent evaluations of the loan portfolio, in light of the factors then prevailing, may result in significant changes in the allowance for loan losses in future periods. For loans that are not TDRs, we establish a general allowance and evaluate the adequacy of the allowance for loan losses by loan portfolio segment: one- to four-family, home equity and consumer and other.consumer. For modified loans accounted for as TDRs that are valued using the discounted cash flow model, we establish a specific allowance by forecastingestimating losses, including economic concessions to borrowers, over the estimated remaining life of these loans.
The estimate See Note 1—Organization, Basis of Presentation and Summary of Significant Accounting Policies and Note 7—Loans Receivable, Net for additional information on the allowance methodology and the quantitative and qualitative factors considered in determination of the allowance for loan losses continues to be based on a variety of quantitative and qualitative factors, including:losses.
Determining the composition and qualityadequacy of the portfolio;
delinquency levelsallowance is complex and trends;
current and historical charge-off and loss experience;
our historical loss mitigation experience;
requires judgment by management about the conditioneffect of the real estate market and geographic concentrations within thematters that are inherently uncertain. We recognized a benefit to provision for loan portfolio;
the interest rate climate;
the overall availabilitylosses of housing credit; and
general economic conditions.
Total loans receivable designated as held-for-investment decreased $1.4 billion during$168 million for the year ended December 31, 2015. The allowance2017 and have recognized net benefits for loan losses was $353 million, or 7% of total loans receivable, as of December 31, 2015 compared to $404 million, or 6% of total loans receivable, as of December 31, 2014.for 10 consecutive quarters since June 30, 2015. The decrease in the allowance for loan losses primarily resulted from the following factors:
benefits recognized reflected better than expected loan performance of our portfolio as well as recoveries in excess of prior expectations, including favorable delinquency trends, faster prepayments across the portfoliosrecoveries of previous charge-offs that were not included in our loss estimates, and lower than expected defaultspayoffs on balloon loans maturing; and
resolution of uncertainties relatedconverting to servicer transfers, which drove the majority of the decrease in the qualitative component.
During the year ended December 31, 2015, we implemented a new loss forecasting model that better alignedamortizing. These benefits also reflected enhancements to our run-off one- to four-family and home equity loan portfolios with loans approaching amortization resets. While there were no material changes in assumptions and methodologies in the new model and the implementation did not have a material impact on our allowance for loan losses,loss modeling approach during the implementation process triggered a re-evaluationperiods presented. For example, approximately $70 million of benefit was recognized resulting from default assumptions revised during the time periodsecond quarter of forecasted loan losses included in2017 based on the general allowance. Based on our reviewsustained outperformance of recent loan

73


performance, current economic conditionsconverted mortgage loans that were previously interest-only and their impact on borrower behavior and the timing of default in the new model, we extended the loss emergence period fromhad been amortizing for 12 months to 18 months for both portfolios. The extended emergence period resulted in approximately $40 million of additional allowance for loan losses as of December 31, 2015. The new loss forecasting model continues to be sensitive to key risk factors within our one- to four-family and home equity loan portfolios, which include but are not limited to loan type, delinquency history, LTV/CLTV ratio and borrowers’ credit scores and the forecasted loan losses are estimated based on these types of loan-level attributes. We utilize historical mortgage loan performance data to develop the forecast of delinquency and default for these risk segments.
During the year ended December 31, 2015, we also made the following enhancements to our quantitative allowance methodology for identifying higher risk loans in one- to four-family and home equity loan portfolios due to newly available performance information. These enhancements resulted in approximately $45 million of additional allowance as of December 31, 2015:
We extended the period of our forecasted loan losses captured within the general allowance to include the total probable loss over the remaining life on a subset of higher risk interest-only loans in the one- to four-family loan portfolio.
We further refined the criteria utilized in identifying higher risk home equity lines of credit for which we include the total probable loss over the remaining life within the general allowance.
The general allowance for loan losses also included a qualitative component to account for a variety of factors that present additional uncertainty that may not be fully considered in the quantitative loss model but are factors we believe may impact the level of credit losses. We utilize a qualitative factor framework whereby, on a quarterly basis, management assesses the risk associated with three primary sets of factors: external factors, internal factors, and portfolio specific factors. The uncertainty related to these factors may expand over time, temporarily increasing the qualitative component in advance of the more precise identification of these probable losses being captured within the quantitative component of the general allowance. The total qualitative component was $13 million and $37 million as of December 31, 2015 and December 31, 2014, respectively.
Effects if Actual Results Differor longer.
It is difficult to estimate how potential changes in the quantitative and qualitative factors including the impact of loans converting from interest only to amortizing loans or requiring borrowers to repay the loan in full at the end of the draw period, might impact the allowance for loan losses. Subsequent evaluations of the loan portfolio, in light of the factors then prevailing, may result in significant changes in the allowance for loan losses in future periods. Our underlying assumptions and judgments could prove to be inaccurate, which could materially impact our regulatory capital position and results of operations in future periods.
During the normal course of conducting examinations, our banking regulators, the OCC and Federal Reserve, continue to review our business and practices. This process is dynamic and ongoing and we cannot be certain that additional changes or actions will not result from their continuing review.
Asset Impairment
Description
In addition to the allowance for loan losses, management also utilizes estimates and assumptions when reviewing other assets for impairment in accordance with GAAP, including the assessments of goodwill and investment securities for impairment:
Goodwill is allocated to reporting units, which are components of the business that are operating segments or one level below operating segments. At December 31, 2015, all $1.8 billion of our goodwill was allocated to the retail brokerage reporting unit. In testing goodwill for impairment, the fair value of our reporting unit was estimated using a combination of the income and market approaches. 

When evaluating available-for sale and held-to-maturity securities for impairment, management makes assumptions about its ability and intent to hold securities with unrealized losses until anticipated recovery and whether, based on that decision, an other-than-temporary impairment exists. As of December 31, 2015, our available-for-sale and held-to-maturity security portfolios included certain debt securities with gross unrealized losses of $257 million, 87% of which was in agency mortgage-backed securities.E*TRADE 2017 10-K | Page 66

74


Judgments
EstimatingValuation and Impairment of Goodwill and Acquired Intangible Assets
Goodwill is recognized as a result of business combinations and represents the excess of the purchase price over the fair value of reporting unitsnet tangible assets and identifiable intangible assets. Goodwill and other intangible assets are evaluated for impairment on an annual basis as of November 30 and in interim periods when events or changes indicate the carrying value may not be recoverable, such as a significant deterioration in the operating environment. See Note 1—Organization, Basis of Presentation and Summary of Significant Accounting Policies and Note 10—Goodwill and Other Intangibles, Net for additional information on the valuation and impairment policies governing goodwill and acquired intangible assets.
The valuation of goodwill and acquired intangible assets requires significant judgment and estimates by management. For example, the valuation of finite lived intangible assets acquired in the OptionsHouse transaction was performed under the income approach, which required management to make estimates about future earnings and cash flows. The useful life of the finite lived intangible assets was determined based on management's estimate of the period over which those intangible assets are expected to provide economic benefit to the Company. Management also applies judgment in conducting impairment evaluation is a subjective process that involvestesting for goodwill and finite lived intangible assets, including estimates of fair value based on the use of estimates and judgments. When using the cash flow approach, we utilize cash flow forecasts from our five year projections, discount rates and applicable control premiums. When using theincome or market approach we look at multiplesand estimates required to determine the useful lives of similar publicly traded companies.  Thefinite lived intangible assets.
If our estimates of fair value analysis incorporates sensitivity analysis around key assumptions. Fairchange due to future events differing significantly from the forecasts used to determine fair value, as a percentage of book value ofchanges in our business or other factors, the retail brokerage reporting unit was approximately 350% as of December 31, 2015.
When determining whether an OTTI exists for securities with unrealized losses, management must consider its intent to hold a security to recovery as well as the likelihood of sales that involve legal, regulatory or operational requirements. For impaired debt securities that we do not intend to sell and it is not more likely than not that we willCompany may be required to sell before recoveryrecognize an impairment of the security’s amortized cost basis, we use both qualitativeits goodwill or acquired intangible assets, which could have a material adverse effect on our financial condition and quantitative valuation measures to evaluate whether we expect to recover the entire amortized cost basis of the security.
Effects if Actual Results Differ
Based upon the results of our annual analysis, we have concluded that ouroperations. If the Company's publicly traded equity were to experience a significant decrease in market capitalization, goodwill balance is not impaired aswould be tested for impairment. Intangible assets with finite lives are amortized over their estimated useful lives therefore changes in the estimated useful lives could result in the recognition of December 31, 2015. However, we could be exposed to increased risk ofan impairment if future operating results or macroeconomic conditions differ significantly from management’s current assumptions. Similarly, management intends to, and believes that we will be able to, hold our investmentsa change in unrealized loss positions until recovery and no OTTI was recognized during the year ended December 31, 2015. If management's assumptions change, we could have to record a pre-tax impairment loss equal to the amount of unrealized loss for the security.remaining life.
Estimates of Effective Tax Rates, Deferred Taxes and Valuation AllowanceAllowances
Description
In preparing the consolidated financial statements, we calculate income tax expense (benefit) based on our interpretation of the tax laws in the various jurisdictions where we conduct business. This requires us to estimate current tax obligations and the realizability of uncertain tax positions and to assess temporary differences between the financial statement carrying amounts and the tax bases of assets and liabilities. These differencesliabilities, which result in deferred tax assets and liabilities, the net amount of which we show as a single line item on the consolidated balance sheet.liabilities. We must also assess the likelihood that the deferred tax assets will be realized. Torealized and recognize valuation allowances based on our estimates of the extent we believeamount that realization is not more likely than not, we establish a valuation allowance. When we establish a valuation allowance or increase this allowance, we generally record a corresponding incomerealizable. See Note 1—Organization, Basis of Presentation and Summary of Significant Accounting Policies and Note 15—Income Taxes for additional information on tax expense in the consolidated statement of income in the period of the change. Conversely, to the extent circumstances indicate that realization is more likely than not, the valuation allowance is decreased to the amount realizable, which generates an income tax benefit. At December 31, 2015 we had net deferred tax assets of $1.0 billion, net of a valuation allowance (on state and foreign country deferred tax assets) of $82 million.
Judgmentsaccounting policies.
Management must make judgments to determine income tax expense (benefit), deferred tax assets and liabilities and any valuation allowance to be recorded against deferred tax assets. For example, management determined that our expectations regarding future earnings are objectively verifiable based on management-approved forecasts and therefore concluded that the federal deferred tax assets would be fully realized. Valuation allowances against certain state deferred tax assets reflect management's assessment of realizability within those specific jurisdictions. Changes also occur periodically in our estimates occur periodically due to changes in tax rates, changes in business operations, implementation of tax planning strategies, the expiration of relevant statutes of limitations, resolution with taxing authorities of uncertain tax positions, and newly enacted statutory, judicial and regulatory guidance.
The most significantIt is difficult to estimate how potential changes in tax related judgment made by management waslaw, interpretations and inputs to the determination of whether to provide for a valuation allowance againstprocess might impact our estimates of effective tax rate, deferred tax assets. We are required to establish ataxes and valuation allowance for deferred tax assets and record a corresponding income tax expenseallowances. For example, if it is determined, based on evaluation of available evidence at the time the determination is made, that it is more likely than not that some or all of the deferred tax assets will not be realized. As of December 31, 2015, we did not establish a valuation allowance against our federal deferred tax assets as we believe that it is more likely than not that all of these assets will be realized. If we were to conclude that a valuation allowance was required, the resulting loss could have a material adverse effect on our financial condition and results of operations.

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Our evaluation of the need for a valuation allowance focused on identifying significant, objective evidence that we will be able to realize the deferred tax assets in the future. We determined that our expectations regarding future earnings are objectively verifiable due to various factors. One factor is the consistent profitability of the core business, the trading and investing segment, which has generated substantial income for each of the last 12 years, including through uncertain economic and regulatory environments. Our business is driven by brokerage customer activity and includes trading, brokerage related cash, margin lending, retirement and investing, and other brokerage related activities. These activities drive variable expenses that correlate to the volume of customer activity, which has resulted in stable, ongoing profitability. Another factor is the sustained profitability of the balance sheet management segment driven by various credit loss mitigation activities and improving economic conditions that benefited both our loan portfolio as well as the securities portfolio. We expect to utilize the majority of our existing federal deferred tax assets within the next three years.
We maintain a valuation allowance for certain of our state deferred tax assets as we have concluded that it is more likely than not that they will not be realized. At December 31, 2015, we had total state deferred tax assets, net of federal benefit, of approximately $177 million related to our state net operating loss carryforwards and temporary differences with a valuation allowance of $65 million against such net deferred tax assets.
Effects if Actual Results Differ
In evaluating the need for a valuation allowance, we estimated future taxable income based on management-approved forecasts. This process required significant judgment by management about matters that are by nature uncertain. If future events differ significantly from our current management-approved forecasts, a valuation allowance may need to be established or increased, which could have a material adverse effect on our financial condition and results of operations.
Accounting for Derivative Instruments
Description

We enter into derivative transactions primarily to protect against interest rate risk on the value of certain assets, liabilities and future cash flows. Accounting for derivatives differs significantly depending on whether a derivative is designated as a hedge based on the applicable accounting guidance and, if designated as a hedge, the type of hedge designation. Derivative instruments in hedging relationships that mitigate exposure to changes in the fair value of assets or liabilities are considered fair value hedges. Derivative instruments designated in hedging relationships that mitigate exposure to the variability in expected future cash flows or other forecasted transactions are considered cash flow hedges. In order to qualify for hedge accounting treatment, our documentation must indicate the intention to designate the derivative as a hedge of a specific asset or liability or a future cash flow at its inception. Effectiveness of the hedge relationship must be monitored throughout the hedge period.E*TRADE 2017 10-K | Page 67
Each derivative instrument is recorded on the consolidated balance sheet at fair value as a freestanding asset or liability. Fair value hedges are accounted for by recording the fair value of the derivative instrument and the fair value of the asset or liability being hedged on the consolidated balance sheet. Changes in the fair value of both (1) the derivative instrument and (2) the underlying assets or liabilities are recognized in the gains (losses) on securities and other line item in the consolidated statement of income. Cash flow hedges are accounted for by recording the fair value of the derivative instrument on the consolidated balance sheet. The effective portion of the change in fair value of the derivative instrument in a cash flow hedge is reported as a component of accumulated other comprehensive loss, net of tax in the consolidated balance sheet, for both active and terminated hedges. Amounts are reclassified from accumulated other comprehensive loss into net operating interest income as a yield adjustment in the same period the hedged forecasted transaction affects earnings. The ineffective portion of the change in fair value of the derivative instrument in a cash flow hedge is reported in the gains (losses) on securities and other line item in the consolidated statement of income.
Judgments
Cash flow hedge relationships are treated as effective hedges as long as the hedged forecasted transactions remain probable of occurring and the hedges continue to meet the requirements of the applicable accounting guidance. At December 31, 2014, accumulated other comprehensive loss attributable to cash flow hedges, pre-tax, was $422 million. These cash flow hedges were used to hedge the forecasted transactions related to repurchase agreements and

76


FHLB advances. Following E*TRADE Clearing's move out from under E*TRADE Bank on July 1, 2015, we evaluated the sufficiency of our capital and liquidity position and, in early September, management and the Board of Directors concluded that E*TRADE Bank would deploy excess capital to terminate the $4.4 billion of legacy wholesale funding obligations. As the Company's intent changed and the hedged forecasted transactions became probable of not occurring, the Company reclassified $370 million of pre-tax losses on cash flow hedges from accumulated other comprehensive loss into earnings during 2015.
Effects if Actual Results Differ
If our hedging strategies were to no longer meet the criteria for applying hedge accounting, we could no longer apply hedge accounting and our reported results would be significantly affected, which could have a material adverse effect on our regulatory capital position and results of operations.
Fair Value Measurements
Description
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. As of December 31, 2015, 28% and less than 1% of total assets and total liabilities, respectively, represented financial instruments measured at fair value on a recurring basis. Certain other assets are recorded at fair value on a nonrecurring basis: 1) one- to four-family and home equity loans in which the amount of the loan balance in excess of the estimated current value of the underlying property less estimated selling costs has been charged-off; and 2) real estate owned that is carried at the lower of the property's carrying value or fair value less estimated selling costs. In addition, 64% and 99% of total assets and total liabilities, respectively, represented financial instruments not carried at fair value on the consolidated balance sheet.
The fair value measurement accounting guidance describes the following three levels used to classify fair value measurements:
Level 1—Unadjusted quoted prices in active markets for identical assets or liabilities that are accessible by the Company.
Level 2—Quoted prices in markets that are not active or for which all significant inputs are observable, either directly or indirectly.
Level 3—Unobservable inputs that are significant to the fair value of the assets or liabilities.
In determining fair value, we may use various valuation approaches, including market, income and/or cost approaches. The fair value hierarchy requires us to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. The availability of observable inputs can vary and in certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, the level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. Our assessment of the significance of a particular input to a fair value measurement requires judgment and consideration of factors specific to the asset or liability.
Judgments
As of December 31, 2015, none of our assets or liabilities measured at fair value on a recurring basis were categorized as Level 3 and $89 million of our assets measured at fair value on a nonrecurring basis were categorized as Level 3. In addition, our $4.9 billion loan portfolio was categorized as Level 3 for disclosure purposes as of December 31, 2015. While the fair value estimates of Level 3 instruments utilized observable inputs where available, the valuations included significant management judgment in determining the relevance and reliability of valuation information considered.
Effects if Actual Results Differ
Different methodologies or assumptions could be used to determine the fair value of certain assets and liabilities. These could result in different estimates of fair value, which could materially impact the amounts of realized and unrealized gains and losses recognized in our statements of financial condition and results of operations.

77


STATISTICAL DISCLOSURE BY BANK HOLDING COMPANIES
The following table outlines the information required by the SEC’s"SEC’s Industry Guide 3, "Statistical Disclosure by Bank Holding Companies." These disclosures are at the enterprise level.
  
Required DisclosurePage
Distribution of Assets, Liabilities and Shareholders’ Equity; Interest Rates and Operating Interest Differential 
Average Balance Sheet and Analysis of Net Interest Income31
41
Net Operating Interest Income—Volumes and Rates Analysis79
69
Investment Portfolio 
Investment Portfolio—Book Value and Fair Value81
73
Investment Portfolio Maturity82
74
Loan Portfolio 
Loans by Type80
70
Loan Maturities80
70
Loan Sensitivities80
70
Risk Elements 
Nonaccrual, Past Due and Restructured Loans72
71
Past Due Interest71
Policy for Nonaccrual102
95
Potential Problem Loans71
125
Summary of Loan Loss Experience 
Analysis of Allowance for Loan Losses70
71
Allocation of the Allowance for Loan Losses70
72
Deposits 
Average Balance and Average Rates Paid31
41
Time Deposit Maturities136
Time Deposits in Excess of the FDIC Deposit Insurance Coverage Limits136
59
Return on Equity and Assets32
42
Short-Term Borrowings83
75

78
E*TRADE 2017 10-K | Page 68


Interest Rates and Operating Interest Differential
Increases and decreases in operating interest income and operating interest expense result from changes in average balances (volume) of enterprise interest-earning assets and enterprise interest-bearing liabilities, as well as changes in average interest rates (rate). The following table shows the effect that these factors had on the interest earned on our enterprise interest-earning assets and the interest incurred on our enterprise interest-bearing liabilities. The effect of changes in volume is determined by multiplying the change in volume by the previous year’s average yield/cost. Similarly, the effect of rate changes is calculated by multiplying the change in average yield/cost by the previouscurrent year’s volume. Changes applicablevolume, with the remaining change applied to both volume and rate have been allocated proportionately (dollars in millions):
 
2015 Compared to 2014
Increase (Decrease) Due To
 
2014 Compared to 2013
Increase (Decrease) Due To
 Volume Rate Total Volume Rate Total
Enterprise interest-earning assets:           
Loans(1) 
$(67) $
 $(67) $(93) $(5) $(98)
Available-for-sale securities(5) (39) (44) (7) 16
 9
Held-to-maturity securities26
 (8) 18
 43
 30
 73
Margin receivables15
 (3) 12
 54
 (14) 40
Cash and equivalents
 1
 1
 
 (1) (1)
Segregated cash
 
 
 1
 
 1
Securities borrowed and other(17) 34
 17
 (3) 50
 47
Total enterprise interest-earning assets(2) 
(48) (15) (63) (5) 76
 71
Enterprise interest-bearing liabilities:           
Deposits
 (4) (4) 
 (5) (5)
Customer payables
 (3) (3) 
 (1) (1)
Securities sold under agreements to repurchase(42) (12) (54) (15) (10) (25)
FHLB advances and other borrowings(13) (4) (17) 
 (3) (3)
Securities loaned and other
 3
 3
 
 
 
Total enterprise interest-bearing liabilities(55) (20) (75) (15) (19) (34)
Change in enterprise net interest income$7
 $5
 $12
 $10
 $95
 $105
 
2017 Compared to 2016
Increase (Decrease) Due To
 2016 Compared to 2015
Increase (Decrease) Due To
 Volume Rate Total Volume Rate Total
Interest-earning assets:           
Cash and equivalents$(3) $5
 $2
 $
 $4
 $4
Cash required to be segregated under federal or other regulation(1) 7
 6
 2
 3
5
5
Available-for-sale securities103
 21
 124
 14
 7
 21
Held-to-maturity securities153
 (6) 147
 85
 (6)79
79
Margin receivables42
 29
 71
 (45) 18
 (27)
Loans(1) 
(51) 17
 (34) (53) 14
 (39)
Broker-related receivables and other1
 1
 2
 1
 (3) (2)
Subtotal interest-earning assets244
 74
 318
 4
 37
 41
Other interest revenue(2)


   20
     (24)
    Total interest-earning assets(3)
244
 74
 338
 4
 37
 17
 
          
Interest-bearing liabilities:

          
Deposits1
 
 1
 1
 (2) (1)
Customer payables1
 (1) 
 1
 (1) 
Other borrowings11
 (7) 4
 (103) 4
 (99)
Corporate debt
 (6) (6) (4) (1) (5)
Subtotal interest-bearing liabilities13
 (14) (1) (105) 
 (105)
Other interest expense(4)


   2
     (4)
    Total interest-bearing liabilities13
 (14) 1
 (105) 
 (109)
Change in net interest income(3)
$231
 $88
 $337
 $109
 $37
 $126
(1)Nonaccrual loans are included in the average loan balances. Interest payments received on nonaccrual loans are recognized on a cash basis in operating interest income until it is doubtful that full payment will be collected, at which point payments are applied to principal.
(2)Represents interest income on securities loaned.
(3)Amount includesincluded a taxable equivalent increase in operating interest income of less than $1 million for each of the years ended December 31, 2015, 20142017 and 2013.2016 and $1 million for the year ended December 31, 2015.
(4)Represents interest expense on securities borrowed.

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E*TRADE 2017 10-K | Page 69


Lending Activities
The following table presents the balance and associated percentage of each major loan category (dollars in millions):
December 31,December 31,
2015 2014 2013 2012 20112017 2016 2015 2014 2013
Balance % Balance % Balance % Balance % Balance %Balance % Balance % Balance % Balance % Balance %
One- to four-family$2,488
 50.3% $3,060
 48.2% $4,475
 52.5% $5,442
 51.8% $6,616
 50.7%$1,432
 53% $1,950
 52% $2,488
 50% $3,060
 48% $4,475
 53%
Home equity2,114
 42.8
 2,834
 44.6
 3,454

40.4
 4,224
 40.2
 5,329
 40.8
1,097
 40
 1,556
 41
 2,114
 43
 2,834
 45
 3,454
 40
Consumer and other:341
 6.9
 455
 7.2
 602
 7.1
 845
 8.0
 1,113
 8.5
Consumer and other188
 7
 250
 7
 341
 7
 455
 7
 602
 7
Total loans receivable4,943
 100.0% 6,349
 100.0% 8,531
 100.0% 10,511
 100.0% 13,058
 100.0%2,717
 100% 3,756
 100% 4,943
 100% 6,349
 100% 8,531
 100%
Adjustments:                                      
Premiums (discounts) and deferred fees on loans23
   34
   45
   69
   98
  
Unamortized premiums, net11
   16
   23
   34
   45
  
Allowance for loan losses(353)   (404)   (453)   (481)   (823)  (74)   (221)   (353)   (404)   (453)  
Total adjustments(330)   (370)   (408)   (412)   (725)  (63)   (205)   (330)   (370)   (408)  
Loans receivable, net$4,613
   $5,979
   $8,123
   $10,099
   $12,333
  $2,654
   $3,551
   $4,613
   $5,979
   $8,123
  
The following table shows the contractual maturities of the loan portfolio at December 31, 2015,2017, including scheduled principal repayments. This table does not, however, include any estimate of prepayments. These prepayments could significantly shorten the average loan lives and cause the actual timing of the loan repayments to differ from those shown in the following table (dollars in millions): 
Due in(1)
  
Due in(1)
  
< 1 Year 1-5 Years >5 Years Total< 1 Year 1-5 Years >5 Years Total
One- to four-family$81
 $356
 $2,051
 $2,488
$50
 $221
 $1,161
 $1,432
Home equity97
 442
 1,575
 2,114
51
 240
 806
 1,097
Consumer and other40
 182
 119
 341
38
 122
 28
 188
Total loans receivable$218
 $980
 $3,745
 $4,943
$139
 $583
 $1,995
 $2,717
(1)Estimated scheduled principal repayments are calculated using weighted-average interest rate and weighted-average remaining maturity of each loan portfolio. Loans with no contractual maturity are reflected within the < 1 Year category.
The following table shows the distribution of those loans that mature in more than one year between fixed and adjustable interest rate loans at December 31, 20152017 (dollars in millions): 
Interest Rate Type  Interest Rate Type  
Fixed Adjustable TotalFixed Adjustable Total
One- to four-family$366
 $2,041
 $2,407
$200
 $1,182
 $1,382
Home equity355
 1,662
 2,017
180
 866
 1,046
Consumer and other301
 
 301
150
 
 150
Total loans receivable$1,022
 $3,703
 $4,725
$530
 $2,048
 $2,578


E*TRADE 2017 10-K | Page 70


Nonperforming Assets
We classify loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien. The following table shows comparative data for nonperforming loans and assets for the past five years (dollars in millions):
 December 31,
 2017 2016 2015 2014 2013
One- to four-family$192
 $215
 $263
 $294
 $526
Home equity98
 136
 154
 165
 164
Consumer and other
 1
 1
 1
 3
Total nonperforming loans receivable290
 352
 418
 460
 693
Real estate owned and other repossessed assets, net27
 36
 29
 38
 53
Total nonperforming assets, net$317
 $388
 $447
 $498
 $746
During the year ended December 31, 2017, we recognized $15 million of interest income on loans that were nonperforming at December 31, 2017. If our nonperforming loans at December 31, 2017 had been performing in accordance with their terms, we would have recorded additional interest income of approximately $14 million for the year ended December 31, 2017. At December 31, 2017 there were no commitments to lend additional funds to any of these borrowers.
The following table provides an analysis of net charge-offs for the past five years (dollars in millions):
 Year Ended December 31,
 2017 2016 2015 2014 2013
Allowance for loan losses, beginning of period$221
 $353
 $404
 $453
 $481
Provision (benefit) for loan losses(168) (149) (40) 36
 143
Charge-offs:         
One- to four-family
 (1) (2) (44) (41)
Home equity(7) (17) (31) (65) (157)
Consumer and other(6) (7) (11) (17) (33)
Total Charge-offs(13) (25) (44) (126) (231)
Recoveries:(1)
         
One- to four-family8
 8
 
 11
 14
Home equity23
 29
 26
 24
 34
Consumer and other3
 5
 7
 6
 12
Total recoveries34
 42
 33
 41
 60
Net (charge-offs) recoveries21
 17
 (11) (85) (171)
Allowance for loan losses, end of period$74
 $221
 $353
 $404
 $453
Net charge-offs (recoveries) to average loans receivable outstanding(0.7)% (0.4)% 0.2% 1.2% 1.8%
(1) Recoveries include the impact of mortgage originator settlements.


E*TRADE 2017 10-K | Page 71


The following table allocates the allowance for loans losses by loan category for the past five years (dollars in millions):
 December 31,
 2017 2016 2015 2014 2013
 Amount 
%(1)
 Amount 
%(1)
 Amount 
%(1)
 Amount 
%(1)
 Amount 
%(1)
One-to four family$24
 53% $45
 52% $40
 50% $27
 48% $102
 52%
Home equity46
 40
 171
 41
 307
 43
 367
 45
 326
 41
Consumer and other4
 7
 5
 7
 6
 7
 10
 7
 25
 7
Total allowance for loan losses$74
 100% $221
 100% $353
 100% $404
 100% $453
 100%
(1) Represents percentage of loans receivable in the category to total loans receivable, excluding premiums (discounts).
Securities
Our investment portfolio includes a mortgage-backed securities portfolio, other debt securities and equity securities that are classified into the following categories: available-for-sale or held-to-maturity.
Our mortgage-backed securities portfolio is primarily composed of:
Fannie Mae participation certificates, guaranteed by Fannie Mae;Mae
Freddie Mac participation certificates, guaranteed by Freddie Mac;Mac
Ginnie Mae participation certificates, guaranteed by Ginnie Mae, which is backed by the full faith and credit of the U.S. Government; andUS Government

80


Collateralized mortgage obligations,CMOs, which are guaranteed by one of the three above organizations.organizations
Our other debt securities include agency debt securities guaranteed by the Small Business Administration, agency debentures which are unsecured senior debt offered by Fannie Mae, Freddie Mac and other government agencies and U.S.US Treasuries.
Available-for-sale securities are carried at fair value with the unrealized gains and losses, after applicable hedge accounting adjustments, reflected as a component of accumulated other comprehensive income.loss, net of tax. Held-to-maturity securities are carried at amortized cost based on the Company’s positive intent and ability to hold these securities to maturity.


E*TRADE 2017 10-K | Page 72


The following table shows the amortized cost and fair value of securities that we held and classified as available-for-sale or held-to-maturity (dollars in millions):
December 31,December 31,
2015 2014 20132017 2016 2015
Amortized
Cost
 Fair Value Amortized
Cost
 Fair Value Amortized
Cost
 Fair Value
Amortized
Cost
 Fair Value Amortized
Cost
 Fair Value Amortized
Cost
 Fair Value
Available-for-sale securities:(1)                      
Debt securities:                      
Mortgage-backed securities:           
Agency mortgage-backed securities and CMOs$11,888
 $11,763
 $11,156
 $11,164
 $12,505
 $12,236
Non-agency CMOs
 
 
 
 17
 14
Total mortgage-backed securities11,888
 11,763
 11,156
 11,164
 12,522
 12,250
Agency mortgage-backed securities$19,395
 $19,195
 $12,946
 $12,634
 $11,888
 $11,763
Agency debentures551
 557
 620
 648
 520
 466
939
 966
 791
 788
 551
 557
U.S. Treasuries147
 143
 
 
 
 
US Treasuries452
 458
 452
 407
 147
 143
Agency debt securities55
 55
 487
 499
 832
 831
34
 33
 25
 24
 55
 55
Municipal bonds35
 35
 40
 40
 42
 40
20
 20
 32
 32
 35
 35
Corporate bonds5
 4
 5
 4
 6
 5

 
 
 
 5
 4
Total debt securities12,681

12,557

12,308

12,355

13,922

13,592
20,840
 20,672
 14,246
 13,885
 12,681
 12,557
Publicly traded equity securities(1)
33
 32
 33
 33
 
 
Publicly traded equity securities(2)
7
 7
 7
 7
 33
 32
Total available-for-sale securities$12,714
 $12,589
 $12,341
 $12,388
 $13,922
 $13,592
$20,847
 $20,679
 $14,253
 $13,892
 $12,714
 $12,589
Held-to-maturity securities:           
Agency mortgage-backed securities and CMOs$10,353
 $10,444
 $9,793
 $9,971
 $8,359
 $8,293
Held-to-maturity securities:(1)
           
Agency mortgage-backed securities$20,502
 $20,404
 $12,868
 $12,839
 $10,353
 $10,444
Agency debentures127
 125
 164
 166
 164
 168
710
 708
 29
 29
 127
 125
Agency debt securities2,523
 2,544
 2,281
 2,329
 1,658
 1,631
2,615
 2,595
 2,854
 2,848
 2,523
 2,544
Other non-agency debt securities10
 10
 10
 10
 
 
Other12
 12
 
 
 10
 10
Total held-to-maturity securities$13,013
 $13,123
 $12,248
 $12,476
 $10,181
 $10,092
$23,839
 $23,719
 $15,751
 $15,716
 $13,013
 $13,123
(1)Publicly traded equitySecurities with a fair value of approximately $492 million were transferred from available-for-sale securities consistedto held-to-maturity securities, during the year ended December 31, 2016 pursuant to an evaluation of our investment strategy and an assessment by management about our intent and ability to hold those particular securities until maturity.
(2)Consists of investments in a mutual fund related to the Community Reinvestment Act.




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E*TRADE 2017 10-K | Page 73


The following table shows the scheduled maturities, carrying values and current yields for the Company’s available-for-sale and held-to-maturity investment portfolio at December 31, 20152017 (dollars in millions):
Within One Year One to Five Years Five to Ten Years After Ten Years TotalWithin One Year One to Five Years Five to Ten Years After Ten Years Total
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
 
Balance
Due
 
Weighted
Average
Yield
Available-for-sale debt securities:                                      
Agency mortgage-backed securities and CMOs$
 
 $41
 2.10% $2,400
 2.62% $9,447
 2.48% $11,888
 2.51%
Agency mortgage-backed securities$
 % $363
 1.85% $8,400
 2.68% $10,632
 2.57% $19,395
 2.60%
Agency debentures
 
 
 
 8
 2.41% 543
 3.74% 551
 3.72%
 % 
 % 288
 3.53% 651
 3.09% 939
 3.23%
U.S. Treasuries
 
 
 
 
 
 147
 2.81% 147
 2.81%
US Treasuries
 % 
 % 
 % 452
 2.83% 452
 2.83%
Agency debt securities
 
 
 
 
 
 55
 2.71% 55
 2.71%
 % 
 % 25
 2.05% 9
 2.81% 34
 2.25%
Municipal bonds
 
 
 
 
 
 35
 3.97% 35
 3.97%
 % 
 % 
 % 20
 3.73% 20
 3.73%
Corporate bonds
 
 
 
 
 
 5
 0.83% 5
 0.83%
Total available-for-sale debt securities$
   $41
   $2,408
   $10,232
   $12,681
  $
   $363
   $8,713
   $11,764
   $20,840
  
Held-to-maturity debt securities:                                      
Agency mortgage-backed securities and CMOs$33
 2.59% $1,065
 3.18% $2,270
 2.92% $6,985
 3.14% $10,353
 3.09%
Agency mortgage-backed securities$160
 2.89% $1,602
 2.87% $3,818
 2.80% $14,922
 2.95% $20,502
 2.92%
Agency debentures
 
 9
 1.88% 118
 2.79% 
 
 127
 2.73%
 % 18
 2.13% 605
 2.52% 87
 3.30% 710
 2.60%
Agency debt securities
 
 92
 3.21% 1,223
 2.77% 1,208
 2.87% 2,523
 2.84%
 % 395
 2.72% 1,086
 2.58% 1,134
 2.85% 2,615
 2.72%
Other non-agency debt securities10
 1.49% 
 
 
 
 
 
 10
 1.49%
Other
 % 12
 1.71% 
 
 
 
 12
 1.71%
Total held-to-maturity debt securities$43
   $1,166
   $3,611
   $8,193
   $13,013
  $160
   $2,027
   $5,509
   $16,143
   $23,839
  
Borrowings
Deposits represent our most significant and stable source of funding. In addition, we have utilized trust preferred securities and wholesale funding sources such as FHLB advances and repurchase agreements.
We are a member of, and own capital stock in, the FHLB system. The FHLB provides us with reserve credit capacity and authorizes us to apply for advances based on the security of pledged mortgage loans and other assets—principally securities that are obligations of, or guaranteed by, the U.S. Government—agency-backed securities—provided we meet certain creditworthiness standards.
We also have raised funds by entering into agreements to repurchase the same or similar securities. The counterparties to these agreements hold the securities in custody. We account for repurchase agreements as borrowings and secure them with designated fixed- and variable-rate debt securities. We also participated in the Federal Reserve Bank’sBank of Richmond’s term investment option and treasury, tax and loan borrowing programs. We have used the proceeds from these transactions to meet our cash flow or asset/liability matching needs. The Company terminated $4.4 billion


E*TRADE 2017 10-K | Page 74


The following table sets forth information regarding the weighted-averageweighted average interest rates and the highest and average month-end balances of repurchase agreements, FHLB advances and trust preferred securities (dollars in millions):

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Ending
Balance
 
Weighted-
Average Interest
Rate
(1)
 
Maximum
Amount at
Month-End
 Weighted-Average
Ending
Balance
 
Weighted
Average Interest
Rate
(1)
 
Maximum
Amount at
Month-End
 Weighted Average
Balance   
Interest
Rate (2)
Balance   
Interest
Rate (2)
At or for the year ended December 31, 2017:         
Securities sold under agreements to repurchase$
 % $400
 $109
 1.01%
FHLB advances$500
 1.40% $500
 $146
 1.19%
Trust preferred securities$410
 4.10% $410
 $409
 3.96%
At or for the year ended December 31, 2016:         
Securities sold under agreements to repurchase$
 % $
 $7
 0.38%
Trust preferred securities$409
 3.55% $409
 $409
 3.45%
At or for the year ended December 31, 2015:                  
Securities sold under agreements to repurchase$82
 0.14% $3,829
 $2,490
 2.76%$82
 0.14% $3,829
 $2,490
 2.76%
FHLB advances$
 % $884
 $588
 5.50%$
 % $884
 $588
 5.50%
Trust preferred securities$409
 3.04% $428
 $422
 3.09%$409
 3.04% $428
 $422
 3.09%
At or for the year ended December 31, 2014:         
Securities sold under agreements to repurchase$3,672
 0.44% $4,920
 $3,993
 3.07%
FHLB advances$871
 0.39% $871
 $860
 6.06%
Trust preferred securities$428
 2.92% $428
 $428
 3.03%
At or for the year ended December 31, 2013:         
Securities sold under agreements to repurchase$4,543
 0.57% $4,599
 $4,466
 3.32%
FHLB advances$851
 0.39% $1,191
 $859
 6.43%
Trust preferred securities$428
 2.93% $428
 $428
 3.07%
 
(1)Weighted-averageWeighted average interest rates are based on ending balances and exclude hedging costs.
(2)Weighted-averageWeighted average interest rates are based on average balances and include hedging costs.

GLOSSARY OF TERMSITEM 7A.    QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
Active customers—Customers that have an account with a balance of $25 or more or a trade in the last six months.
Active trader—The customer group that includes those who execute 30 or more trades per quarter.
Adjusted average total assets—Assets composed of average total assets plus/(less) unrealized losses (gains) on available-for-sale securities and cash flow hedges, less disallowed deferred tax assets, goodwill and certain other intangible assets, and other applicable adjustments.
Agency—U.S. Government sponsored enterprises and federal agencies, such as Federal National Mortgage Association, Federal Home Loan Mortgage Corporation, Government National Mortgage Association, the Small Business Administration and the Federal Home Loan Bank.
ALCO—Asset Liability Committee.
AML—Anti-Money Laundering.
APIC—Additional paid-in capital.
Average commission per trade—Total trading and investing segment commissions revenue divided by total number of revenue trades.
Average equity to average total assets—Average total shareholders’ equity divided by average total assets.
Bank—ETB Holdings, Inc. ("ETBH"), the entity that is our bank holding company and parent to E*TRADE Bank.
Basis point—One one-hundredth of a percentage point.
BCBS—International Basel Committee on Banking Supervision.
BOLI—Bank-Owned Life Insurance.
Brokerage account attrition rate—Attriting brokerage accounts, which are gross new brokerage accounts less net new brokerage accounts, divided by total brokerage accounts at the previous period end.

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Brokerage related cash—Customer sweep deposits held at banking subsidiaries, customer payables and customer assets held by third parties.
Cash flow hedge—A derivative instrument designated in a hedging relationship that mitigates exposure to variability in expected future cash flows attributable to a particular risk.
CFPB—Consumer Financial Protection Bureau.
CFTC—Commodity Futures Trading Commission.
Charge-off—The result of removing a loan or portion of a loan from an entity’s balance sheet because the loan is considered to be uncollectible.
CLTV—Combined loan-to-value.
CMOs—Collateralized mortgage obligations.
Consumer loans—Loans that are secured by real personal property, such as recreational vehicles.
Corporate cash—Cash held at the parent company as well as cash held in certain subsidiaries that can distribute cash to the parent company without any regulatory approval or notification.
Customer assets—Market value of all customer assets held by the Company including security holdings, deposits and customer payables, as well as customer assets held by third parties and vested unexercised options.
Daily average revenue trades ("DARTs")—Total revenue trades in a period divided by the number of trading days during that period.
Derivative—A financial instrument or other contract, the price of which is directly dependent upon the value of one or more underlying securities, interest rates or any agreed upon pricing index. Derivatives cover a wide assortment of financial contracts, including options and swaps.
DIF—Depositors Insurance Fund.
Earnings at Risk ("EAR")—The sensitivity of GAAP earnings to changes in interest rates over a twelve month horizon. It is a short-term measurement of interest rate risk and does not consider risks beyond the simulation time horizon. In addition, it requires reinvestment, funding, and hedging assumptions for the horizon.
Economic Value of Equity ("EVE")—The present value of expected cash inflows from existing assets, minus the present value of expected cash outflows from existing liabilities, plus the expected cash inflows and outflows from existing derivatives and forward commitments.
Enterprise interest-bearing liabilities—Liabilities such as customer deposits, repurchase agreements, FHLB advances and other borrowings, certain customer credit balances and securities loaned programs on which the Company pays interest; excludes customer money market balances held by third parties.
Enterprise interest-earning assets—Assets such as loans, available-for-sale securities, held-to-maturity securities, margin receivables, securities borrowed balances and cash and investments required to be segregated under regulatory guidelines that earn interest for the Company.
Enterprise net interest income—The taxable equivalent basis net operating interest income excluding corporate interest income and corporate interest expense.
Enterprise net interest margin—The enterprise net operating interest income divided by total enterprise interest-earning assets.
Enterprise net interest spread—The taxable equivalent rate earned on average enterprise interest-earning assets less the rate paid on average enterprise interest-bearing liabilities, excluding corporate interest-earning assets and liabilities.
ESDA—Extended insurance sweep deposit accounts.
Exchange-traded funds ("ETFs")—A fund that invests in a group of securities and trades like an individual stock on an exchange.
E*TRADE Savings Bank—afederally chartered savings bank that is wholly-owned by E*TRADE Bank.

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Fair value—The price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.
Fair value hedge—A derivative instrument designated in a hedging relationship that mitigates exposure to changes in the fair value of a recognized asset or liability or a firm commitment.
Fannie Mae—Federal National Mortgage Association.
FASB—Financial Accounting Standards Board.
FDIC—Federal Deposit Insurance Corporation.
Federal Reserve—Board of Governors of the Federal Reserve System.
FHLB—Federal Home Loan Bank.
FICO—Fair Isaac Credit Organization.
FINRA—Financial Industry Regulatory Authority.
Forex—A type of trade that involves buying one currency while simultaneously selling another. Currencies are traded in pairs consisting of a "base currency" and a "quote currency."
Freddie Mac—Federal Home Loan Mortgage Corporation.
Generally Accepted Accounting Principles ("GAAP")—Accounting principles generally accepted in the United States of America.
Ginnie Mae—Government National Mortgage Association.
Gross loans receivable—Includes unpaid principal balances and premiums (discounts).
Interest rate cap—An option contract that puts an upper limit on a floating exchange rate. The writer of the cap has to pay the holder of the cap the difference between the floating rate and the upper limit when that upper limit is breached. There is usually a premium paid by the buyer of such a contract.
Interest rate swaps—Contracts that are entered into primarily as an asset/liability management strategy to reduce interest rate risk. Interest rate swap contracts are exchanges of interest rate payments, such as fixed-rate payments for floating-rate payments, based on notional principal amounts.
LIBOR—London Interbank Offered Rate. LIBOR is the interest rate at which banks borrow funds from other banks in the London wholesale money market (or interbank market).
LTV—Loan-to-value.
NASDAQ—National Association of Securities Dealers Automated Quotations.
Net new brokerage assets—The total inflows to all new and existing brokerage customer accounts less total outflows from all closed and existing brokerage customer accounts, excluding the effects of market movements in the value of brokerage customer assets.
NFA—National Futures Association.
NOLs—Net operating losses.
Nonperforming assets—Assets originally acquired to earn income (nonperforming loans) and those not intended to earn income (real estate owned). Loans are classified as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien.
Notional amount—The specified dollar amount underlying a derivative on which the calculated payments are based.
OCC—Office of the Comptroller of the Currency.
Options—Contracts that grant the purchaser, for a premium payment, the right, but not the obligation, to either purchase or sell the associated financial instrument at a set price during a period or at a specified date in the future.
OTTI—Other-than-temporary impairment.

85


PII—Personally Identifiable Information.
Real estate owned and other repossessed assets—Ownership or physical possession of real property by the Company, generally acquired as a result of foreclosure or repossession.
Recovery—Cash proceeds received on a loan that had been previously charged off.
Repurchase agreement—An agreement giving the seller of an asset the right or obligation to buy back the same or similar securities at a specified price on a given date. These agreements are generally collateralized by mortgage-backed or investment-grade securities.
Return on average total assets—Annualized net income divided by average assets.
Return on average total shareholders’ equity—Annualized net income divided by average shareholders’ equity.
Risk-weighted assets—Primarily computed by the assignment of specific risk-weightings assigned by the regulators to assets and off-balance sheet instruments for capital adequacy calculations.
S&P—Standard & Poor’s.
SEC—U.S. Securities and Exchange Commission.
Special mention loans—Loans where a borrower’s current credit history casts doubt on their ability to repay a loan. Loans are classified as special mention when loans are between 30 and 89 days past due.
Sweep deposit accounts—Accounts with the functionality to transfer customer deposit balances to and from a FDIC insured account.
Taxable equivalent interest adjustment—The operating interest income earned on certain assets is completely or partially exempt from federal and/or state income tax. These tax-exempt instruments typically yield lower returns than a taxable investment. To provide more meaningful comparison of yields and margins for all interest-earning assets, the interest income earned on tax exempt assets is increased to make it fully equivalent to interest income on other taxable investments. This adjustment is done for the analytic purposes in the net enterprise interest income/spread calculation and is not made on the consolidated statement of income, as that is not permitted under GAAP.
Tier 1 capital—Adjusted equity capital used in the calculation of capital adequacy ratios. Tier 1 capital equals: total shareholders’ equity, plus/(less) unrealized losses (gains) on available-for-sale securities and cash flow hedges, less disallowed deferred tax assets, goodwill and certain other intangible assets, and other applicable adjustments.
Troubled Debt Restructuring ("TDR")—A loan modification that involves granting an economic concession to a borrower who is experiencing financial difficulty, and loans that have been charged-off due to bankruptcy notification.
Wholesale borrowings—Borrowings that consist of securities sold under agreements to repurchase and FHLB advances and other borrowings.
ITEM 7A.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK
The following discussion about market risk includes forward-looking statements. Actual results could differ materially from those projected in the forward-looking statements as a result of certain factors, including, but not limited to, those set forth in Item 1A. Risk Factors in this report.
Interest Rate Risk
Our exposure to interest rate risk is related primarily to interest-earning assets and interest-bearing liabilities. Managing interest rate risk is essential to profitability. The primary objective of the management of interest rate risk is to control exposure to interest rates within the Board-approved limits and with limited exposure to earnings volatility resulting from interest rate fluctuations. Our general strategies to manage interest rate risk include balancing variable-rate and fixed-rate assets and liabilities and utilizing derivatives in a way that reduces overall exposureto help manage exposures to changes in interest rates. Exposure to interest rate risk requires management to make complex assumptions regarding maturities, market interest rates and customer behavior. Changes in interest rates, including the following, could impact interest income and expense:

86


Interest-earning assets and interest-bearing liabilities may re-price at different times or by different amounts, creating a mismatch.
The yield curve may steepen, flatten or otherwise change shape, affectingwhich could affect the spread between short- and long-term rates. Widening or narrowing spreads could impact net interest income.
Market interest rates may influence prepayments, resulting in maturity mismatches. In addition, prepayments could impact yields as premiums and discounts amortize.
Exposure to interest rate risk is dependent upon the distribution and composition of interest-earning assets, interest-bearing liabilities and derivatives. The differing risk characteristics of each product are managed to


E*TRADE 2017 10-K | Page 75


mitigate our exposure to interest rate fluctuations. At December 31, 2015, 91%2017, 93% of our total assets were enterprise interest-earning assets and we had no securities classified as trading.
At December 31, 2015,2017, approximately 59%67% of total assets were residential real estate loans and available-for-sale and held-to-maturity mortgage-backed securities.securities and residential real estate loans. The values of these assets are sensitive to changes in interest rates as well as expected prepayment levels. As interest rates increase, fixed ratefixed-rate residential mortgages and mortgage-backed securities tend to exhibit lower prepayments. The inverse is true in a falling rate environment.
When real estate loans prepay,are prepaid, unamortized premiums and/or discounts are recognized immediately in operating interest income. Depending on the timing of the prepayment, these adjustments to operating income would impact anticipated yields. The ALCOCompany reviews estimates of the impact of changing market rates on prepayments. This information is incorporated into our interest rate risk management strategy.
Our liability structure consists of two central sources of funding: deposits and customer payables. Deposit products, including sweep deposit accounts, complete savings accounts, checking accounts and other money market and savings accounts, as well as customer payables, both of which re-price at management’s discretion. We may continue utilizingutilize wholesale funding sources as needed for short-term liquidity and contingency funding requirements.
Derivative Instruments
We use derivative instruments to help manage interest rate risk using designated hedge relationships. Interest rate swaps involve the exchange of fixed-rate and variable-rate interest payments between two parties based on a contractual underlying notional amount, but do not involve the exchange of the underlying notional amounts. Option products are utilized primarily to offset the market value changes resulting from the prepayment dynamics of the mortgage portfolio, as well as to protect against increases in funding costs. The types of options employed include interest rate caps ("Caps"), "Payor Swaptions" and "Receiver Swaptions." Caps mitigate the market risk associated with increases in interest rates. Similarly, Payor and Receiver Swaptions mitigate the market risk associated with the respective increases and decreases in interest rates. See derivative instruments discussion in Note 7—Accounting for 8—Derivative Instruments and Hedging Activities in Item 8. Financial Statements and Supplementary Data. for additional information about our use of derivative contracts.
Scenario Analysis
Scenario analysis is an advanced approach to estimating interest rate risk exposure. The ALCOCompany monitors interest rate risk using the Economic Value of Equity (“EVE”)(EVE) approach and the Earnings-at-Risk (“EAR”)(EAR) approach. Prior to the move of E*TRADE Clearing out from under E*TRADE Bank in July 2015, interest rate risk was monitored at the E*TRADE Bank level, as E*TRADE Bank had nearly 100% of interest-earning assets and 99% of interest-bearing liabilities. After this move, interest rate risk is also monitored at the consolidated level, which also includes corporate debt.
Under the EVE approach, the present value of expected cash flows of all existing interest-earning assets, interest-bearing liabilities, derivatives and forward commitments are estimated and then combined to produce an EVE figure. The change in EVE is a long-term sensitivity measure of interest rate risk. The approach values only the current balance sheet in which the most significant assumptions are the prepayment rates of the loan portfolio and mortgage-backed securities and the repricing of deposits. This approach does not incorporate assumptions related to business growth, or liquidation and re-investment of instruments. This approach provides an indicator of future earnings and capital levels because changes in EVE indicate the anticipated change in the value of future cash flows. The sensitivity of this value to changes in interest rates is then determined by applying alternative interest rate scenarios. The change in EVE amounts fluctuate based on instantaneous parallel shifts in interest rates primarily due to the change in timing of cash flows, which considers prepayment estimates, in the Company’s residential loan and mortgage-backed securities portfolios. Expected prepayment rates on residential

87


mortgage loans and mortgage-backed securities increase as interest rates decline. In a rising interest rate environment, expected prepayment rates decrease. Changes in EVE sensitivity at E*TRADE Bank from December 31, 2014 to December 31, 2015 were also driven by balance sheet management decisions, including the termination of our legacy wholesale funding obligations, as well as by the move of E*TRADE Clearing out from under E*TRADE Bank.
EAR is a short-term sensitivity measure of interest rate risk and illustrates the impact of alternative interest rate scenarios on net interest income, including corporate interest expense, over a twelve month time frame. In measuring the sensitivity of net interest income to changes in interest rates, we assume instantaneous parallel interest rate shocks applied to the forward curve. In addition, we assume that cash flows from loan payoffs are reinvested in mortgage-backed securities, we exclude revenue from off-balance sheet customer assetscash and we assume no balance sheet growth. Changes in EAR sensitivity at


E*TRADE Bank from December 31, 2014 to December 31, 2015 were predominantly driven by the move2017 10-K | Page 76


The sensitivity of EAREVE and EVEEAR at the consolidated E*TRADE Financial level at December 31, 20152017 and 2016 is as follows (dollars in millions):
Instantaneous Parallel Change in Interest Rates
(basis points) (1)
 Economic Value of Equity Earnings-at-Risk Economic Value of Equity Earnings-at-Risk
December 31, 2015 December 31, 2015 December 31, 2017 December 31, 2016 December 31, 2017 December 31, 2016
Amount Percentage Amount Percentage Amount Percentage Amount Percentage Amount Percentage Amount Percentage
+200 $(148) (2.6)% $178
 15.8 % $(172) (2.1)% $(129) (2.1)% $197
 11.5 % $169
 13.9 %
+100 $58
 1.0 % $116
 10.3 % $(23) (0.3)% $59
 0.9 % $113
 6.6 % $109
 9.0 %
-50 $(107) (1.9)% $(64) (5.7)% $(225) (2.7)% $(106) (1.7)% $(102) (6.0)% $(73) (6.0)%
The sensitivity of EAR and EVE at the E*TRADE Bank level at December 31, 2015 and 2014 is as follows (dollars in millions):
Instantaneous Parallel Change in Interest Rates
(basis points) (1)
 Economic Value of Equity Earnings-at-Risk
 December 31, 2015 December 31, 2014 December 31, 2015 December 31, 2014
 Amount Percentage Amount Percentage Amount Percentage Amount Percentage
+200 $(433) (9.2)% $(353) (6.6)% $48
 5.7 % $126
 12.3 %
+100 $(87) (1.8)% $(127) (2.4)% $51
 6.1 % $72
 7.1 %
-50 $(33) (0.7)% $6
 0.1 % $(36) (4.3)% $(18) (1.7)%
(1) These scenario analyses assume a balance sheet size as of December 31, 2015. Any changes in size would cause the amounts to vary.
(1)These scenario analyses assume a balance sheet size as of the dates indicated. Any changes in size would cause the amounts to vary.
We actively manage interest rate risk positions. As interest rates change, we will adjust our strategy and mix of assets, liabilities and derivatives to optimize our position. For example, a 100 basis points increase in rates may not result in a change in value as indicated above. We compare the instantaneous parallel shift in interest rate changes in EVE and EAR to the established limits set by the Board of Directors in order to assess interest rate risk on a monthly basis.risk. In the event that the percentage change in EVE or EAR exceeds the Board limits, our Chief Executive Officer, Chief Risk Officer, Chief Financial Officer and Treasurer must all be promptly notified in writing and decide upon a plan of remediation. In addition, the Board of Directors must be promptly notified of the exception and the planned resolution. At December 31, 2015,2017, the EVE and EAR percentage changes were within our Board limits.
Market Risk
Equity Securities Risk
We are indirectly exposed to equity securities risk in connection with securities collateralizing margin receivables to customers, and amounts borrowed under our line of credit product, as well as risk related to our securities lending and borrowing activities. We manage risk on margin and line of credit lending by requiring customers to maintain margin collateral in compliance with regulatoryinternal and, internalas applicable, regulatory guidelines. We monitor required margin levels daily and require our customers to deposit additional collateral, or to reduce positions, when necessary. We continuously monitor customer accounts to detect excessive concentration, large orders or positions, and other activities that indicate increased risk to us. We manage risks associated with our securities lending and borrowing activities by requiring credit approvals for counterparties, by monitoring the market value of

88


securities loaned and collateral values for securities borrowed on a daily basis and requiring additional cash as collateral for securities loaned or return of collateral for securities borrowed when necessary, and by participating in a risk-sharing program offered through the Options Clearing Corporation.


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E*TRADE 2017 10-K | Page 77


KEY TERMS
Active customers—Customers that have an account with a balance of $25 or more or a trade in the last six months.
Active trader—Customers that execute 30 or more trades per quarter.
Agency—US Government sponsored enterprises and federal agencies, such as Federal National Mortgage Association, Federal Home Loan Mortgage Corporation, Government National Mortgage Association, the Small Business Administration, the Export-Import Bank and the Federal Home Loan Bank.
Average commission per trade—Total commissions revenue divided by total trades.
Basel III—Global regulatory standards for bank capital adequacy and liquidity as issued by the international Basel Committee on Banking Supervision.
Basis point—One one-hundredth of a percentage point.
Brokerage account attrition rate—The brokerage account attrition rate is calculated by dividing attriting brokerage accounts by total brokerage accounts from the previous period end, and is presented on an annualized basis. Attriting brokerage accounts are derived by subtracting net new brokerage accounts from gross new brokerage accounts.
Brokerage related cash—Customer sweep deposits held at banking subsidiaries, customer payables and customer cash held by third parties.
CFTC—Commodity Futures Trading Commission.
Charge-off—The result of removing a loan or portion of a loan from an entity’s balance sheet because the loan is considered to be uncollectible.
CLTV—Combined loan-to-value ratio.
CMOs—Collateralized mortgage obligations.
Common Equity Tier 1 Capital—A measurement of the Company's core equity capital used in the calculation of capital adequacy ratios. Common Equity Tier 1 Capital equals: total shareholders' equity, less preferred stock and related surplus, plus/(less) unrealized losses (gains) on certain available-for-sale securities, less goodwill and certain other intangible assets, less certain disallowed deferred tax assets and subject to certain other applicable adjustments.
Consolidated financial statements—Refers to the consolidated financial statements prepared in accordance with GAAP as included in the Company's annual report on Form 10-K, and the condensed consolidated financial statements included in the Company's interim reports on Form 10-Q.
Corporate cash—Cash held at the parent company as well as cash held in certain subsidiaries that can distribute cash to the parent company without any regulatory approval or notification.
Customer assets—Market value of all customer assets held by the Company including security holdings, sweep and other deposits, customer cash held by third parties, customer payables and vested unexercised stock plan holdings.
Daily average revenue trades (DARTs)—Total revenue trades in a period divided by the number of trading days during that period.
Derivative—A financial instrument or other contract which includes one or more underlying securities, notional amounts, or payment provisions. The contract generally requires no initial net investment and is settled on a net basis.


E*TRADE 2017 10-K | Page 78


Derivative DARTs—Options and futures revenue trades in a period divided by the number of trading days during that period.
Earnings at Risk (EAR)—The sensitivity of GAAP net interest income to changes in interest rates over a twelve month horizon. It is a short-term measurement of interest rate risk and does not consider risks beyond the simulation time horizon. In addition, it requires reinvestment, funding, and hedging assumptions for the horizon.
Economic Value of Equity (EVE)—The sensitivity of the value of existing assets and liabilities, including derivatives and forward commitments, to changes in interest rates. It is a long-term measurement of interest rate risk and requires assumptions that include prepayment rates on the loan portfolio and mortgage-backed securities and the repricing of deposits.
ESDA—Extended insurance sweep deposit accounts.
Fair value—The price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date.
Fair value hedge—A derivative instrument designated in a hedging relationship that mitigates exposure to changes in the fair value of a recognized asset or liability or a firm commitment.
FASB—Financial Accounting Standards Board.
FDIC—Federal Deposit Insurance Corporation.
Federal Reserve—Federal Reserve System, including the Federal Reserve Board of Governors of the Federal Reserve system and the twelve regional Federal Reserve Banks.
FHLB—Federal Home Loan Bank.
FICO—Fair Isaac Credit Organization.
FINRA—Financial Industry Regulatory Authority.
FCM—Futures Commission Merchant.
Generally Accepted Accounting Principles (GAAP)—Accounting principles generally accepted in the United States of America.
Gross loans receivable—Includes unpaid principal balances and premiums (discounts).
HEIL—Home equity installment loan.
HELOC—Home equity lines of credit.
HQLA—High-quality liquid assets.
Interest-bearing liabilities—Liabilities such as deposits, customer payables, other borrowings, corporate debt and certain customer credit balances and securities lending balances on which the Company pays interest; excludes customer balances held by third parties.
Interest-earning assets—Assets such as available-for-sale securities, held-to-maturity securities, margin receivables, loans, securities borrowed balances and cash and investments required to be segregated under regulatory guidelines that earn interest for the Company.
Interest rate swaps—Contracts that are entered into primarily as an asset/liability management strategy to reduce interest rate risk. Interest rate swap contracts are exchanges of interest rate payments, such as fixed-rate payments for floating-rate payments, based on notional amounts.


E*TRADE 2017 10-K | Page 79


Junior stock—Any class or series of capital stock of the Company that ranks junior to the series of preferred stock as to the payment of dividends or the distribution of assets upon liquidation, dissolution or winding up the Company. The Company's common stock is junior stock.
LCR—Liquidity coverage ratio. The purpose of the LCR is to require banking organizations to hold minimum amounts of HQLA based on a percentage of their net cash outflows over a 30-day period.
LIBOR—London Interbank Offered Rate. LIBOR is the interest rate at which banks borrow funds from other banks in the London wholesale money market (or interbank market).
LLC—Limited liability company.
LTV—Loan-to-value ratio.
NASDAQ—National Association of Securities Dealers Automated Quotations.
Net interest income—A measure of interest revenue, net interest income is equal to interest income less interest expense.
Net interest margin—A measure of the net yield on our average interest-earning assets. Net interest margin is calculated for a given period by dividing the annualized sum of net interest income by average interest-earning assets.
Net new brokerage assets—The total inflows to all new and existing brokerage customer accounts less total outflows from all closed and existing brokerage customer accounts, excluding the effects of market movements in the value of brokerage customer assets.
NFA—National Futures Association.
Nonperforming assets—Assets originally acquired to earn income (nonperforming loans) and those not intended to earn income (real estate owned). Loans are classified as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien.
Notional amount—The specified dollar amount underlying a derivative on which the calculated payments are based.
OCC—Office of the Comptroller of the Currency.
Options—Contracts that grant the purchaser, for a premium payment, the right, but not the obligation, to either purchase or sell the associated financial instrument at a set price during a period or at a specified date in the future.
RAS—Risk Appetite Statement.
Real estate owned and other repossessed assets—Ownership or physical possession of real property by the Company, generally acquired as a result of foreclosure or repossession.
Recovery—Represents cash proceeds received on a loan that had been previously charged off.
Repurchase agreement—An agreement giving the transferor of an asset the right or obligation to repurchase the same or similar securities at a specified price on a given date from the transferee. These agreements are generally collateralized by mortgage-backed or investment-grade securities. From the transferee's perspective the arrangement is referred to as a reverse repurchase agreement.
RIA—Registered Investment Adviser.


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Risk-weighted assets—Primarily computed by the assignment of specific risk-weightings to assets and off-balance sheet instruments for capital adequacy calculations.
S&P—Standard & Poor’s.
SEC—US Securities and Exchange Commission.
Sweep deposit accounts—Accounts with the functionality to transfer customer cash balances to and from an FDIC insured account.
TCA—Trust Company of America, Inc.
Tier 1 capital—Adjusted equity capital used in the calculation of capital adequacy ratios. Tier 1 capital equals: Common Equity Tier 1 capital plus qualifying preferred stock and related surplus, subject to certain other applicable adjustments.
Troubled Debt Restructuring (TDR)—A loan modification that involves granting an economic concession to a borrower who is experiencing financial difficulty, and loans that have been charged-off due to bankruptcy notification.
TRUPs—Trust preferred securities.
VIE—Variable interest entity.
Wholesale borrowings—Borrowings that consist of repurchase agreements and FHLB advances.


E*TRADE 2017 10-K | Page 81


ITEM 8.    FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA




E*TRADE 2017 10-K | Page 82


MANAGEMENT REPORT ON INTERNAL CONTROL OVER FINANCIAL REPORTING
The Company's management is responsible for establishing and maintaining adequate internal control over financial reporting. The Company's internal control system was designed to provide reasonable assurance to our management and board of directors regarding the preparation and fair presentation of published financial statements. Internal control over financial reporting, as defined in Rules 13a-15(f) promulgated under the Securities Exchange Act of 1934, is a process designed by, or under the supervision of, the Company’s principal executive and principal financial officers, and effected by the Company’s board of directors, management and other personnel, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated financial statements for external purposes in accordance with GAAPgenerally accepted accounting principles (GAAP) and includes those policies and procedures that:
pertainPertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the Company’s assets;assets
provideProvide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with GAAP, and that receipts and expenditures of the Company are being made only in accordance with authorizations of the Company’s management and directors; anddirectors
provideProvide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company’s assets that could have a material effect on the consolidated financial statements.statements
Because of the inherent limitations of internal control over financial reporting, including the possibility of collusion or improper management override of controls, material misstatements due to error or fraud may not be prevented or detected on a timely basis. Also, projections of any evaluation of the effectiveness of the internal control over financial reporting to future periods are subject to the risk that the controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Management conducted an assessment of the effectiveness of the Company's internal control over financial reporting using the criteria set forthestablished in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission in "Internal Control-Integrated Framework (2013)."Commission. Based on this assessment, management has concluded that its internal control over financial reporting was effective as of December 31, 20152017 to provide reasonable assurance regarding the reliability of financial reporting and the preparation of consolidated financial statements in accordance with GAAP.
E*TRADE Financial Corporation’s Independent Registered Public Accounting Firm, Deloitte & Touche LLP, has issued an audit report regarding on the Company’s internal control over financial reporting, which appears on the next page.page 84.

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E*TRADE 2017 10-K | Page 83


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Board of Directors and Shareholders of
E*TRADE Financial Corporation
New York, New York

Opinion on Internal Control over Financial Reporting
We have audited the internal control over financial reporting of E*TRADE Financial Corporation and subsidiaries (the "Company"“Company”) as of December 31, 2015,2017, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission. Commission (COSO). In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2017, based on criteria established in Internal Control - Integrated Framework (2013) issued by COSO.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the consolidated financial statements as of and for the year ended December 31, 2017, of the Company and our report dated February 21, 2018, expressed an unqualified opinion on those financial statements.
Basis for Opinion
The Company'sCompany’s management is responsible for maintaining effective internal control over financial reporting and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Management Report on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on the Company'sCompany’s internal control over financial reporting based on our audit. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the US federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audit in accordance with the standards of the Public Company Accounting Oversight Board (United States).PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether effective internal control over financial reporting was maintained in all material respects. Our audit included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, testing and evaluating the design and operating effectiveness of internal control based on the assessed risk, and performing such other procedures as we considered necessary in the circumstances. We believe that our audit provides a reasonable basis for our opinion.
Definition and Limitations of Internal Control over Financial Reporting
A company'scompany’s internal control over financial reporting is a process designed by, or under the supervision of, the company's principal executive and principal financial officers, or persons performing similar functions, and effected by the company's board of directors, management, and other personnel to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company'scompany’s internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company'scompany’s assets that could have a material effect on the financial statements.
Because of theits inherent limitations, of internal control over financial reporting including the possibility of collusion or improper management override of controls, material misstatements due to error or fraud may not be preventedprevent or detected on a timely basis.detect misstatements. Also, projections of any evaluation of the effectiveness of the internal control over financial reporting to future periods are subject to the risk that the controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
In our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2015, based on the criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the consolidated financial statements as of and for the year ended December 31, 2015 of the Company and our report dated February 24, 2016 expressed an unqualified opinion on those consolidated financial statements.

/s/ Deloitte & Touche LLP
McLean, Virginia
McLean, Virginia
February 24, 2016
February 21, 2018

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E*TRADE 2017 10-K | Page 84


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM
To the Board of Directors and Shareholders of
E*TRADE Financial Corporation
New York, New York

Opinion on the Financial Statements
We have audited the accompanying consolidated balance sheets of E*TRADE Financial Corporation and subsidiaries (the "Company") as of December 31, 20152017 and 2014, and2016, the related consolidated statements of income, comprehensive income, (loss), shareholders' equity, and cash flows, for each of the three years in the period ended December 31, 2015. 2017, and the related notes (collectively referred to as the “financial statements”). In our opinion, the financial statements present fairly, in all material respects, the financial position of the Company as of December 31, 2017 and 2016, and the results of its operations and its cash flows for each of the three years in the period ended December 31, 2017, in conformity with accounting principles generally accepted in the United States of America.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States) (PCAOB), the Company's internal control over financial reporting as of December 31, 2017, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated February 21, 2018, expressed an unqualified opinion on the Company's internal control over financial reporting.
Basis for Opinion
These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on these consolidatedthe Company's financial statements based on our audits. We are a public accounting firm registered with the PCAOB and are required to be independent with respect to the Company in accordance with the US federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.
We conducted our audits in accordance with the standards of the Public Company Accounting Oversight Board (United States).PCAOB. Those standards require that we plan and perform the audit to obtain reasonable assurance about whether the consolidated financial statements are free of material misstatement. An audit includesmisstatement, whether due to error or fraud. Our audits included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures that respond to those risks. Such procedures included examining, on a test basis, evidence supportingregarding the amounts and disclosures in the consolidated financial statements. An auditOur audits also includes assessingincluded evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall consolidatedpresentation of the financial statement presentation.statements. We believe that our audits provide a reasonable basis for our opinion.
In our opinion, such consolidated financial statements present fairly, in all material respects, the financial position of E*TRADE Financial Corporation and subsidiaries as of December 31, 2015 and 2014, and the results of their operations and their cash flows for each of the three years in the period ended December 31, 2015, in conformity with accounting principles generally accepted in the United States of America.
We have also audited, in accordance with the standards of the Public Company Accounting Oversight Board (United States), the Company's internal control over financial reporting as of December 31, 2015, based on the criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission and our report dated February 24, 2016 expressed an unqualified opinion on the Company's internal control over financial reporting.

/s/ Deloitte & Touche LLP

McLean, Virginia
February 24, 2016
McLean, Virginia
February 21, 2018
We have served as the Company’s auditor since 1994.


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E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF INCOME
(In millions, except share data and per share amounts)

 Year Ended December 31,
 2015 2014 2013
Revenue:     
Operating interest income$1,215
 $1,279
 $1,207
Operating interest expense(129) (205) (238)
Net operating interest income1,086
 1,074
 969
Commissions424
 456
 420
Fees and service charges210
 200
 168
Principal transactions
 10
 73
Gains (losses) on securities and other(331) 36
 61
Other-than-temporary impairment ("OTTI")
 
 (1)
Less: noncredit portion of OTTI recognized into (out of) other comprehensive income (loss) (before tax)
 
 (2)
Net impairment
 
 (3)
Other revenues39
 38
 35
Total non-interest income (loss)342
 740
 754
Total net revenue1,428
 1,814
 1,723
Provision (benefit) for loan losses(40) 36
 143
Operating expense:    
Compensation and benefits466
 412
 363
Advertising and market development124
 120
 108
Clearing and servicing95
 94
 124
FDIC insurance premiums41
 79
 104
Professional services103
 112
 85
Occupancy and equipment88
 79
 73
Communications90
 71
 69
Depreciation and amortization81
 78
 89
Amortization of other intangibles20
 22
 24
Impairment of goodwill
 
 142
Restructuring and other exit activities17
 8
 28
Other operating expenses82
 70
 66
Total operating expense1,207
 1,145
 1,275
Income before other income (expense) and income tax expense (benefit)261
 633
 305
Other income (expense):     
Corporate interest expense(65) (113) (114)
Losses on early extinguishment of debt(112) (71) 
Other7
 3
 4
Total other income (expense)(170) (181) (110)
Income before income tax expense (benefit)91
 452
 195
Income tax expense (benefit)(177) 159
 109
Net income$268
 $293
 $86
Basic earnings per share$0.92
 $1.02
 $0.30
Diluted earnings per share$0.91
 $1.00
 $0.29
Shares used in computation of per share data:    
Basic (in thousands)290,762
 288,705
 286,991
Diluted (in thousands)295,011
 294,103
 292,589
 Year Ended December 31,
 2017 2016 2015
Revenue:     
Interest income$1,571
 $1,233
 $1,215
Interest expense(86) (85) (194)
Net interest income1,485
 1,148
 1,021
Commissions441
 442
 424
Fees and service charges369
 268
 210
Gains (losses) on securities and other, net28
 42
 (324)
Other revenue43
 41
 39
Total non-interest income881
 793
 349
Total net revenue2,366
 1,941
 1,370
Provision (benefit) for loan losses(168) (149) (40)
Non-interest expense:    
Compensation and benefits546
 501
 466
Advertising and market development166
 131
 124
Clearing and servicing124
 105
 95
Professional services99
 97
 103
Occupancy and equipment116
 98
 88
Communications121
 87
 90
Depreciation and amortization82
 79
 81
FDIC insurance premiums31
 25
 41
Amortization of other intangibles36
 23
 20
Restructuring and acquisition-related activities15
 35
 17
Losses on early extinguishment of debt, net58
 
 112
Other non-interest expenses76
 71
 82
Total non-interest expense1,470
 1,252
 1,319
Income before income tax expense (benefit)1,064
 838
 91
Income tax expense (benefit)450
 286
 (177)
Net income$614
 $552
 $268
Preferred stock dividends25
 
 
Net income available to common shareholders$589
 $552
 $268
Basic earnings per common share$2.16
 $1.99
 $0.92
Diluted earnings per common share$2.15
 $1.98
 $0.91
Shares used in computation of per common share data:    
Basic (in thousands)273,190
 277,789
 290,762
Diluted (in thousands)274,352
 279,048
 295,011
See accompanying notes to consolidated financial statements

93


E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME (LOSS)
(In millions)

 Year Ended December 31,
 2015 2014 2013
Net income$268
 $293
 $86
Other comprehensive income (loss)     
Available-for-sale securities:     
Noncredit portion of OTTI reclassification (into) out of other comprehensive income (loss), net(1)

 
 1
Unrealized gains (losses), net(2)
(84) 193
 (261)
Reclassification into earnings, net(3)
(24) (26) (37)
Net change from available-for-sale securities(108) 167
 (297)
Cash flow hedging instruments:     
Unrealized gains (losses), net(4)
(10) (39) 67
Reclassification into earnings, net(5)
271
 76
 87
Net change from cash flow hedging instruments261
 37
 154
Foreign currency translation gains (losses), net(3) 
 
Other comprehensive income (loss)150
 204
 (143)
Comprehensive income (loss)$418
 $497
 $(57)
(1)Amount is net of benefit from income taxes of less than $1 million for the year ended December 31, 2013.
(2)Amounts are net of benefit from income taxes of $52 million for the year ended December 31, 2015, net of provision for income taxes of $117 million for the year ended December 31, 2014, and net of benefit from income taxes of $156 million for the year ended December 31, 2013.
(3)Amounts are net of provision for income taxes of $15 million, $16 million and $23 million for the years ended December 31, 2015, 2014 and 2013, respectively.
(4)Amounts are net of benefit from income taxes of $7 million and $29 million for the years ended December 31, 2015 and 2014, respectively, and net of provision for income taxes of $33 million for the year ended December, 2013.
(5)Amounts are net of benefit from income taxes of $168 million, $49 million and $52 million for the years ended December 31, 2015, 2014 and 2013, respectively.
See accompanying notes to the consolidated financial statements

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E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
(In millions)
 Year Ended December 31,
 2017 2016 2015
Net income$614
 $552
 $268
Other comprehensive income (loss), net of tax     
Available-for-sale securities:     
Unrealized gains (losses), net137
 (5) (84)
Reclassification into earnings, net(24) (33) (24)
Net change from available-for-sale securities113
 (38) (108)
Cash flow hedging instruments:     
Unrealized losses, net
 
 (10)
Reclassification into earnings, net
 
 271
Net change from cash flow hedging instruments
 
 261
Foreign currency translation:     
Foreign currency translation losses, net
 
 (3)
Reclassification into earnings, net(2) 
 
Net change from foreign currency translation(2) 
 (3)
Other comprehensive income (loss)111
 (38) 150
Comprehensive income$725
 $514
 $418
See accompanying notes to the consolidated financial statements


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E*TRADE FINANCIAL CORPORATION
CONSOLIDATED BALANCE SHEET
(In millions, except share data)

December 31,December 31,
2015 20142017 2016
ASSETS      
Cash and equivalents$2,233
 $1,783
$931
 $1,950
Cash required to be segregated under federal or other regulations1,057
 555
872
 1,460
Available-for-sale securities12,589
 12,388
20,679
 13,892
Held-to-maturity securities (fair value of $13,123 and $12,476 at December 31, 2015 and December 31, 2014, respectively)13,013
 12,248
Held-to-maturity securities (fair value of $23,719 and $15,716 at December 31, 2017 and 2016, respectively)23,839
 15,751
Margin receivables9,071
 6,731
Loans receivable, net (net of allowance for loan losses of $74 and $221 at December 31, 2017 and 2016, respectively)2,654
 3,551
Receivables from brokers, dealers and clearing organizations520
 884
1,178
 1,056
Margin receivables7,398
 7,675
Loans receivable, net (net of allowance for loan losses of $353 and $404 at December 31, 2015 and December 31, 2014, respectively)4,613
 5,979
Property and equipment, net236
 245
253
 239
Goodwill1,792
 1,792
2,370
 2,370
Other intangibles, net174
 194
284
 320
Deferred tax assets, net1,033
 951
251
 756
Other assets769
 836
983
 923
Total assets$45,427
 $45,530
$63,365
 $48,999
LIABILITIES AND SHAREHOLDERS’ EQUITY      
Liabilities:      
Deposits$29,445
 $24,890
$42,742
 $31,682
Customer payables9,449
 8,159
Payables to brokers, dealers and clearing organizations1,576
 1,699
1,542
 983
Customer payables6,544
 6,455
Other borrowings491
 4,971
910
 409
Corporate debt997
 1,366
991
 994
Other liabilities575
 774
800
 500
Total liabilities39,628
 40,155
56,434
 42,727
Commitments and contingencies (see Note 19)

 

Commitments and contingencies (see Note 20)

 

Shareholders’ equity:      
Common stock, $0.01 par value, shares authorized: 400,000,000 at December 31, 2015 and 2014; shares issued and outstanding: 291,335,241 and 289,272,576 at December 31, 2015 and 2014, respectively3
 3
Preferred stock, $0.01 par value, 1,000,000 shares authorized, 403,000 and 400,000 shares issued and outstanding at December 31, 2017 and 2016, respectively; aggregate liquidation preference of $700 and $400 at December 31, 2017 and 2016, respectively689
 394
Common stock, $0.01 par value, 400,000,000 shares authorized, 266,827,881 and 273,963,415 shares issued and outstanding at December 31, 2017 and 2016, respectively3
 3
Additional paid-in-capital7,356
 7,350
6,582
 6,921
Accumulated deficit(1,461) (1,729)(317) (909)
Accumulated other comprehensive loss(99) (249)(26) (137)
Total shareholders’ equity5,799
 5,375
6,931
 6,272
Total liabilities and shareholders’ equity$45,427
 $45,530
$63,365
 $48,999
See accompanying notes to the consolidated financial statements

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Table of Contents    

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF SHAREHOLDERS’ EQUITY
(In millions)

  
Additional
Paid-in
Capital
 
Accumulated
Deficit
 
Accumulated
Other
Comprehensive
Loss
 
Total
Shareholders’
Equity
    Additional
Paid-in
Capital
 Accumulated
Deficit
 Accumulated
Other
Comprehensive
Loss
 Total
Shareholders’
Equity
Common Stock Preferred Stock Common Stock 
Shares Amount Amount Shares Amount 
Balance, December 31, 2012286
 $3
 $7,319
 $(2,108) $(310) $4,904
Net income
 
 
 86
 
 86
Other comprehensive loss
 
 
 
 (143) (143)
Exercise of stock options and related tax effects
 
 (4) 
 
 (4)
Issuance of restricted stock, net of forfeitures and retirements to pay taxes1
 
 (7) 
 
 (7)
Share-based compensation
 
 20
 
 
 20
Balance, December 31, 2013287
 $3
 $7,328
 $(2,022) $(453) $4,856
Net income
 
 
 293
 
 293
Other comprehensive income
 
 
 
 204
 204
Conversion of convertible debentures1
 
 5
 
 
 5
Exercise of stock options and related tax effects
 
 6
 
 
 6
Issuance of restricted stock, net of forfeitures and retirements to pay taxes1
 
 (13) 
 
 (13)
Share-based compensation
 
 24
 
 
 24
Balance, December 31, 2014289
 $3
 $7,350
 $(1,729) $(249) $5,375
$
 289
 $3
 $7,350
 $(1,729) $(249) $5,375
Net income
 
 
 268
 
 268

 
 
 
 268
 
 268
Other comprehensive income
 
 
 
 150
 150

 
 
 
 
 150
 150
Conversion of convertible debentures3
 
 30
 
 
 30

 3
 
 30
 
 
 30
Exercise of stock options and related tax effects
 
 2
 
 
 2

 
 
 2
 
 
 2
Repurchases of common stock(2) 
 (50) 
 
 (50)
 (2) 
 (50) 
 
 (50)
Issuance of restricted stock, net of forfeitures and retirements to pay taxes1
 
 (10) 
 
 (10)
Issuance of common stock for share-based compensation, net of shares withheld to pay taxes
 1
 
 (10) 
 
 (10)
Share-based compensation
 
 34
 
 
 34

 
 
 34
 
 
 34
Balance at December 31, 2015291
 $3
 $7,356
 $(1,461) $(99) $5,799
$
 291
 $3
 $7,356
 $(1,461) $(99) $5,799
Net income
 
 
 
 552
 
 552
Other comprehensive loss
 
 
 
 
 (38) (38)
Conversion of convertible debentures
 1
 
 5
 
 
 5
Exercise of stock options and related tax effects
 
 
 4
 
 
 4
Issuance of preferred stock - Series A394
 
 
 
 
 
 394
Repurchases of common stock
 (19) 
 (452) 
 
 (452)
Issuance of common stock for share-based compensation, net of shares withheld to pay taxes
 1
 
 (22) 
 
 (22)
Share-based compensation
 
 
 30
 
 
 30
Balance at December 31, 2016$394
 274
 $3
 $6,921
 $(909) $(137) $6,272
Cumulative effect of accounting change
 
 
 
 3
 
 3
Net income
 
 
 
 614
 
 614
Other comprehensive income
 
 
 
 
 111
 111
Conversion of convertible debentures
 
 
 3
 
 
 3
Exercise of stock options
 
 
 1
 
 
 1
Issuance of preferred stock - Series B295
 
 
 
 
 
 295
Preferred stock dividends
 
 
 
 (25) 
 (25)
Repurchases of common stock
 (9) 
 (362) 
 
 (362)
Issuance of common stock for share-based compensation, net of shares withheld to pay taxes
 2
 
 (22) 
 
 (22)
Share-based compensation
 
 
 41
 
 
 41
Balance at December 31, 2017$689
 267
 $3
 $6,582
 $(317) $(26) $6,931
See accompanying notes to the consolidated financial statements

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Table of Contents    

E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF CASH FLOWS
(In millions)

E*TRADE FINANCIAL CORPORATION
CONSOLIDATED STATEMENT OF CASH FLOWS
(In millions)

E*TRADE FINANCIAL CORPORATION
CONSOLIDATED STATEMENT OF CASH FLOWS
(In millions)

Year Ended December 31,Year Ended December 31,
2015 2014 20132017 2016 2015
Cash flows from operating activities:          
Net income$268
 $293
 $86
$614
 $552
 $268
Adjustments to reconcile net income to net cash provided by operating activities:          
Provision (benefit) for loan losses(40) 36
 143
(168) (149) (40)
Depreciation and amortization (including discount amortization and accretion)325
 331
 395
262
 239
 325
Losses (gains) on securities and other331
 (36) (61)
Impairment of goodwill
 
 142
Losses on early extinguishment of debt37
 6
 
(Gains) losses on securities and other, net(28) (42) 324
Losses on early extinguishment of debt, net9
 
 37
Share-based compensation34
 24
 20
41
 30
 34
Deferred taxes expense (benefit)(176) 155
 107
Deferred tax expense (benefit)450
 275
 (176)
Other(6) (2) (1)(7) (5) 1
Net effect of changes in assets and liabilities:          
Decrease (increase) in cash required to be segregated under federal or other regulations(502) 511
 (689)588
 (403) (502)
Decrease (increase) in receivables from brokers, dealers and clearing organizations364
 (24) (182)
Decrease (increase) in margin receivables277
 (1,322) (549)
(Increase) decrease in receivables from brokers, dealers and clearing organizations(134) (528) 364
(Increase) decrease in margin receivables(2,340) 667
 277
(Increase) decrease in other assets(49) 2
 (22)
Increase (decrease) in payables to brokers, dealers and clearing organizations(123) 593
 227
559
 (593) (123)
Increase in customer payables89
 145
 1,345
1,290
 1,615
 89
Proceeds from sales and repayments of loans held-for-sale
 11
 15
Decrease (increase) in other assets(22) (132) 215
Increase (decrease) in other liabilities(24) 112
 (96)34
 (14) (13)
Net cash provided by operating activities832
 701
 1,117
1,121
 1,646
 843
Cash flows from investing activities:          
Purchases of available-for-sale securities(6,150) (1,564) (7,042)(9,819) (6,705) (6,150)
Proceeds from sales of available-for-sale securities3,905
 1,855
 3,856
1,645
 3,194
 3,905
Proceeds from maturities of and principal payments on available-for-sale securities1,667
 1,468
 2,407
1,588
 1,540
 1,667
Purchases of held-to-maturity securities(2,614) (3,209) (2,527)(10,519) (4,389) (2,614)
Proceeds from maturities of and principal payments on held-to-maturity securities1,788
 1,144
 1,828
2,556
 2,068
 1,788
Proceeds from sale of loans40
 813
 
40
 
 40
Net decrease in loans receivable1,337
 1,273
 1,724
Decrease in loans receivable983
 1,176
 1,337
Capital expenditures for property and equipment(70) (87) (47)(102) (75) (70)
Proceeds and cash transferred from sale of G1 Execution Services, LLC
 67
 
Proceeds from sale of real estate owned and repossessed assets28
 37
 62
29
 20
 28
Net cash flow from derivatives hedging assets(2) (15) 19
Acquisition of OptionsHouse, net of cash acquired
 (723) 
Net cash flow from derivative contracts66
 (109) (2)
Other(43) (1) 73
Net cash (used in) provided by investing activities(13,576) (4,004) 2

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E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
CONSOLIDATED STATEMENT OF CASH FLOWS(Continued)
(In millions)

E*TRADE FINANCIAL CORPORATION
CONSOLIDATED STATEMENT OF CASH FLOWS
(In millions)

E*TRADE FINANCIAL CORPORATION
CONSOLIDATED STATEMENT OF CASH FLOWS
(In millions)

Year Ended December 31,Year Ended December 31,
2015 2014 20132017 2016 2015
Other73
 (69) 6
Net cash provided by investing activities2
 1,713
 286
Cash flows from financing activities:          
Net increase (decrease) in deposits$4,555
 $(1,081) $(2,422)
Net increase (decrease) in securities sold under agreements to repurchase(3,590) (871) 88
Increase in deposits$11,060
 $2,237
 $4,555
Preferred stock dividends(25) 
 
Net decrease in securities sold under agreements to repurchase
 (82) (3,590)
Advances from FHLB960
 730
 2,180
1,850
 
 960
Payments on advances from FHLB(1,880) (730) (2,180)(1,350) 
 (1,880)
Net proceeds from issuance of senior notes460
 540
 
Proceeds from issuance of senior notes999
 
 460
Payments on senior notes(800) (940) 
(1,000) 
 (800)
Repurchases of trust preferred securities(15) 
 

 
 (15)
Proceeds from issuance of preferred stock300
 400
 
Repurchases of common stock(50) 
 
(362) (452) (50)
Net cash flow from derivatives hedging liabilities(16) (170) 5

 
 (16)
Other(8) 53
 2
(36) (28) (19)
Net cash used in financing activities(384) (2,469) (2,327)
Increase (decrease) in cash and equivalents450
 (55) (924)
Net cash provided by (used in) financing activities11,436
 2,075
 (395)
(Decrease) increase in cash and equivalents(1,019) (283) 450
Cash and equivalents, beginning of period1,783
 1,838
 2,762
1,950
 2,233
 1,783
Cash and equivalents, end of period$2,233
 $1,783
 $1,838
$931
 $1,950
 $2,233
Supplemental disclosures:          
Cash paid for interest(1)$212
 $318
 $277
$126
 $77
 $212
Cash paid for income taxes, net of refunds$8
 $
 $2
$8
 $6
 $8
Non-cash investing and financing activities:          
Transfers of loans held-for-investment to loans held-for-sale$39
 $795
 $41
$57
 $
 $39
Transfers from loans to other real estate owned and repossessed assets$27
 $53
 $75
$27
 $34
 $27
Transfers from other real estate owned and repossessed assets to loans$
 $16
 $
Conversion of convertible debentures to common stock$30
 $5
 $
$3
 $5
 $30
Reclassification of market making business assets and liabilities to business held-for-sale$
 $
 $79
Transfer of available-for-sale securities to held-to-maturity securities$
 $492
 $






(1)Includes early redemption premium of $49 million and $75 million paid in connection with debt extinguishment transactions during the year ended December 31, 2017 and 2015, respectively.
See accompanying notes to the consolidated financial statements

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E*TRADE FINANCIAL CORPORATION AND SUBSIDIARIES
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


NOTE 1—ORGANIZATION, BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
NOTE 1—ORGANIZATION, BASIS OF PRESENTATION AND SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES
Organization
E*TRADE Financial Corporation is a financial services company that provides brokerage and related products and services primarily to individual retail investors under the brand "E*TRADE Financial." The Company also provides investor-focused banking products, primarily sweep deposits, to retail investors. The Company’sCompany's most significant, wholly-owned subsidiaries are described below:
E*TRADE Securities is a registered broker-dealer that clears and is the primary provider of brokerage products and services to the Company’s customers;
E*TRADE Clearing is the clearing firm for the Company’s brokerage subsidiaries and its main purpose is to clear and settlesettles customer securities transactions for customers of E*TRADE Securities;transactions.
E*TRADE Bank is a federally chartered savings bank utilized by E*TRADE's broker-dealers to maximize the value of customer deposits. Itthat provides the Company's customers with FDIC insurance on a certain amountqualifying amounts of customer deposits and provides other banking products to its customers; and cash management capabilities.
E*TRADE Savings Bank, a subsidiary of E*TRADE Bank, is a federally chartered savings bank that provides FDIC insurance on qualifying amounts of customer deposits.
E*TRADE Futures is a registered non-clearing FCM that provides clearing and settlement services for customer futures transactions.
E*TRADE Capital Management is a registered investment adviser, through which the Company offers investment advisory services.
E*TRADE Financial Corporate Services is thea provider of software and services for managing equity compensation plans to the Company's corporate customers.clients.
As of December 31, 2015, the Company's two U.S. broker-dealers, E*TRADE Clearing and E*TRADE Securities, were no longer operating subsidiaries of E*TRADE Bank. E*TRADE Securities was moved out from under E*TRADE Bank in February 2015 and E*TRADE Clearing was moved out from under E*TRADE Bank in July 2015. This revised organizational structure provides increased capital flexibility as it enables the Company to dividend excess regulatory capital at the broker-dealers to the parent company with proper regulatory notifications.
Basis of Presentation
The consolidated financial statements include the accounts of the Company and its majority-owned subsidiaries as determined under the voting interest model. Entities in which the Company has the ability to exercise significant influence but in which the Company does not possess control are generally accounted for by the equity method. Entities in which the Company does not have the ability to exercise significant influence are generally carried at cost. However, investmentsInvestments in marketable equity securities where the Company does not have the ability to exercise significant influence over the entities are accounted for as available-for-sale equity securities. The Company also evaluates its initial and continuing involvement with certain entities to determine if the Company is required to consolidate the entities under the variable interest entity ("VIE")(VIE) model. This evaluation is based on a qualitative assessment of whether the Company is the primary beneficiary of the VIE, which requires the Company to possess both: 1) the power to direct the activities that most significantly impact the economic performance of the VIE; and 2) the obligation to absorb losses or the right to receive benefits of the VIE that could potentially be significant to the VIE. The consolidated financial statements do not include any consolidated VIEs for all periods presented.
The Company's consolidated financial statements are prepared in accordance with U.S. GAAP. Intercompany accounts and transactions are eliminated in consolidation. These consolidated financial statements reflect all adjustments, which are all normal and recurring in nature, necessary to present fairly the financial position, results of operations and cash flows for the periods presented.
The Company updated the presentation of its consolidated balance sheet and income statement line items, as follows, primarily as a result of the change in composition of its balance sheet after the termination of its wholesale funding obligations. Prior periods have been reclassified to conform to the current period presentation:
Reclassified the revenue earned on customer assets held by third parties from operating interest income to fees and service charges;

Reclassified certain receivables from other assets to receivables from brokers, dealers, and clearing organizations;E*TRADE 2017 10-K | Page 92
Reclassified the Company’s investment in FHLB stock to other assets;

99





E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Reclassified net deferred tax assets from other assets to deferred tax assets, net;
Reclassified certain payables from other liabilities to payables to brokers, dealers, and clearing organizations;
Renamed FHLB advances and other borrowings to other borrowings; and
Reclassified securities sold under agreements to repurchase to other borrowings.
The Company reports corporate interest expense separately from operating interest expense. The Company believes reporting these items separately provides a clearer picture of the financial performance of the Company’s operations than would a presentation that combined these two items. Operating interest expense is generated from the operations of the Company. Corporate debt is the primary source of corporate interest expense.
Similarly, the Company reports corporate gains (losses) on sales of investments separately from gains (losses) on securities and other. The Company believes reporting these two items separately provides a clearer picture of the financial performance of the Company's operations than would a presentation that combined these two items. Gains (losses) on securities and other are the result of activities in the Company’s operations, namely its balance sheet management segment. Corporate gains (losses) on sales of investments are reported in other income (expense) on the consolidated statement of income.
Use of Estimates
Preparing the Company's consolidated financial statements in accordance with GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements and related notes for the periods presented. Actual results could differ from management’s estimates. Certain significant accounting policies are critical because they are based on estimates and assumptions that require complex and subjective judgments by management. Changes in these estimates or assumptions could materially impact the Company’s financial condition and results of operations. Material estimates in which management believes changes could reasonably occur include: allowance for loan losses; asset impairment, includinglosses, valuation of goodwill impairment and OTTI;acquired intangible assets and estimates of effective tax rates, deferred taxes and valuation allowance; accounting for derivative instruments; and fair value measurements.allowance.
Financial Statement Descriptions and RelatedSummary of Significant Accounting Policies
Cash and Equivalents
The Company considers all highly liquid investments with original or remaining maturities of three months or less at the time of purchase that are not required to be segregated under federal or other regulations to be cash and equivalents. Cash and equivalents included $1.6 billion$490 million and $0.9$1.1 billion at December 31, 20152017 and 2014,2016, respectively, of overnight cash deposits, a portion of which the Company is required to maintain with the Federal Reserve Bank.
Cash Required to be Segregated Under Federal or Other Regulations
Certain cash balances that are required to be segregated for the exclusive benefit of the Company’s brokerage and futures customers are included in the cash required to be segregated under federal or other regulations line item.
Available-for-Sale Securities
Available-for-sale securities consist primarilyare composed principally of debt securities, primarily residential mortgage-backed securities and also include equityagency debt securities. Securities classified as available-for-sale are carried at fair value, with the unrealized gains and losses, after any applicable hedge accounting adjustments, reflected as a component of accumulated other comprehensive loss, net of tax. Realized and unrealized gains or losses on available-for-sale debt and equity securities are computed using the specific identification method. Interest earned on available-for-sale debt and equity securities is included in operating interest income. Amortization or accretion of premiums and discounts on available-for-sale debt securities is also recognized in operating interest income using the effective interest method over the contractual life of the security and is adjusted to reflect actual prepayments. Realized gains and losses on available-for-sale debt and equity securities, other than OTTI,with the exception of other-than-temporary impairment (OTTI) if applicable, are included in the gains (losses) on securities and other, net line item. Available-for-sale securities that have an unrealized loss (impaired securities) are evaluated for OTTI at each balance sheet date. There was no OTTI recognized for the periods presented.
Held-to-Maturity Securities
Held-to-maturity securities consist of debt securities, primarily residential mortgage-backed securities and agency debt securities. Held-to-maturity securities are carried at amortized cost based on the Company’s intent and ability to hold these securities to maturity. Interest earned on held-to-maturity debt securities is included in operating interest income. Amortization or accretion of premiums and discounts is also recognized in operating interest income using the effective interest method over the contractual life of the security and is adjusted to


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

reflect actual prepayments. Held-to-maturity securities that have an unrecognized loss (impaired

100


securities) are evaluated for OTTI at each balance sheet date in a manner consistent with available-for-sale debt securities.date. There was no OTTI recognized for the periods presented.
Receivables from and Payables to Brokers, Dealers and Clearing Organizations—Receivables from brokers, dealers and clearing organizations include deposits paid for securities borrowed, clearing deposits and net receivables arising from unsettled trades. Payables to brokers, dealers and clearing organizations include deposits received for securities loaned and net payables arising from unsettled trades.
Deposits paid for securities borrowed and deposits received for securities loaned are recorded at the amount of cash collateral advanced or received. Deposits paid for securities borrowed transactions require the Company to deposit cash with the lender. With respect to deposits received for securities loaned, the Company receives collateral in the form of cash in an amount generally in excess of the market value of the securities loaned. Interest income and interest expense are recorded on an accrual basis. The Company monitors the market value of the securities borrowed and loaned on a daily basis, with additional collateral obtained or refunded, as necessary.
Margin Receivables
Margin receivables represent credit extended to customers to finance their purchases of securities by borrowing against securities the customers own. Securities owned by customers are held as collateral for amounts due on the margin receivables, the value of which is not reflected in the consolidated balance sheet. The Company is permitted to sell or re-pledge these securities held as collateral and to use the securities to enter into securities lending transactions, to collateralize borrowings or for delivery to counterparties to cover customer short positions.
The fair value of securities that the Company received as collateral in connection with margin receivables and securities borrowing activities, where the Company is permitted to sell or re-pledge Revenues earned from the securities was approximately $10.1 billionlending transactions are included in interest income and $10.8 billion at December 31, 2015expenses incurred are included in interest expense.
Loans Receivable and December 31, 2014, respectively. Of this amount, $2.5 billion and $2.9 billion had been pledged or sold in connection with securities loans and deposits with clearing organizations at December 31, 2015 and December 31, 2014, respectively.related Allowance for Loan Losses
Loans Receivable, Net
Loans receivable, net consists of real estate, and consumer loans and collateralized lines of credit that management has the intent and ability to hold for the foreseeable future or until maturity, also known as loans held-for-investment. Loans held-for-investment are carried at amortized cost adjusted for unamortized premiums or discounts on purchased loans, deferred fees or costs on originated loans, net charge-offs, and the allowance for loan losses. Premiums or discounts on purchased loans and deferred fees or costs on originated loans are recognized in operating interest income using the effective interest method over the contractual life of the loans and are adjusted for actual prepayments. The Company’s classes of loans are one- to four-family, home equity and consumer loans and other loans.other.
Impaired Loans
The Company considers a loan to be impaired when it meets the definition of a TDR. Impaired loans exclude smaller-balance homogeneous one- to four-family, home equity and consumer and other loans that have not been modified as TDRs and are collectively evaluated for impairment. Delinquency status is the primary measure the Company uses to evaluate the performance of loans modified as TDRs.
TDRsTroubled Debt Restructurings
Loan modifications completed under the Company’s loss mitigation programs in which economic concessions were granted to borrowers experiencing financial difficulty are considered TDRs. TDRs also include loans that have been charged-off based on the estimated current value of the underlying property less estimated selling costs due to bankruptcy notification even if the loan has not been modified under the Company’s programs. Upon being classified as a TDR, such loan is categorized as an impaired loan and is considered impaired until maturity regardless of whether the borrower performs under the terms of the loan. The Company also processes minor modifications on a number of loans through traditional collections actions taken in the normal course of servicing delinquent accounts. Minor modifications resulting in an insignificant delay in the timing of payments are not considered economic concessions and therefore are not classified as TDRs.
Impairment on loan modifications is measured on an individual loan level basis, generally using a discounted cash flow model. When certain characteristics of the modified loan cast substantial doubt on the borrower’s ability to repay the loan, the Company identifies the loan as collateral dependent and charges-off the amount of the modified loan balance in excess of the estimated current value of the underlying property


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

less estimated selling costs. Collateral dependent TDRs are identified based on the terms of the modification, which includes assigning a higher level of risk to loans in which the LTV or CLTV is greater than 110% or 125%, respectively, a borrower’s credit score is less than 600 and certain types of modifications, such as interest-only payments. TDRs that are not identified as higher risk using this risk assessment process and for which impairment is measured using a discounted cash flow model, continue to be evaluated in the event that they become higher risk collateral dependent TDRs.

101


TDRs, excluding loans in bankruptcy, are classified as nonperforming loans at the time of modification. Such TDRs return to accrual status after six consecutive payments are made in accordance with the modified terms. Accruing TDRs that subsequently become delinquent will immediately return to nonaccrual status. Bankruptcy loans are classified as nonperforming loans within 60 days of bankruptcy notification and remain on nonaccrual status regardless of the payment history.
Nonperforming Loans
The Company classifies loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien. Interest previously accrued, but not collected, is reversed against current income when a loan is placed on nonaccrual status. Interest payments received on nonperforming loans are recognized on a cash basis in operating interest income until it is doubtful that full payment will be collected, at which point payments are applied to principal. The recognition of deferred fees or costs on originated loans and premiums or discounts on purchased loans in operating interest income is discontinued for nonperforming loans.
Nonperforming loans return to accrual status based on the following policy:
Nonperforming loans, excluding TDRs loans in bankruptcy and certain junior liens that have a delinquent senior lien, return to accrual status when the loan becomes less than 90 days past due. Loans modified
TDRs, excluding loans in bankruptcy, are classified as nonperforming loans at the time of modification. Such TDRs return to accrual status after six consecutive payments have beenare made in accordance with the modified terms. AllAccruing TDRs that subsequently become delinquent will immediately return to nonaccrual status.
Bankruptcy loan TDRs are classified as nonperforming loans within 60 days of bankruptcy loansnotification and remain on nonaccrual status regardless of the payment history. Certain junior liens thatperformance.
Delinquent Loans
Loans delinquent 180 days and greater have been written down to the estimated current value of the underlying property less estimated selling costs. Loans delinquent 90 to 179 days generally have not been written down to the estimated current value of the underlying property less estimated selling costs (unless they are in process of bankruptcy or are modifications for which there is substantial doubt as to the borrower’s ability to repay the loan), but present a risk of future charge-off. Additional charge-offs on loans delinquent 180 days and greater are possible if home prices decline beyond current estimates.
The Company monitors loans in which a borrower’s current credit history casts doubt on their ability to repay a loan. Loans are classified as special mention when they are between 30 and 89 days past due. The trend in special mention loan balances is generally indicative of the expected trend for charge-offs in future periods, as these loans have a delinquent senior lien remain ongreater propensity to migrate into nonaccrual status until certain performance criteriaand ultimately charge-off. One- to four-family loans are met.generally secured in a first lien position by real estate assets, reducing the potential loss when compared to an unsecured loan. Home equity loans are generally secured by real estate assets; however, the majority of these loans are secured in a second lien position, which substantially increases the potential loss when compared to a first lien position.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Allowance for Loan Losses
The allowance for loan losses is management’s estimate of probable losses inherent in the loan portfolio as of the balance sheet date. In determining the adequacy of the allowance, the Company performs ongoing evaluations of the loan portfolio and loss forecasting assumptions. AsLoan losses are recognized when, based on management's estimate, it is probable that a loss has been incurred. The property value for both one- to four-family and home equity loans is assessed when the loan has been delinquent for 180 days or when the Company has received bankruptcy notification, regardless of December 31, 2015,whether or not the property is in foreclosure, and the amount of the loan balance in excess of the estimated current value of the underlying property less estimated selling costs is recognized as a charge-off to the allowance for loan losses. Modified loans considered TDRs are charged off when they are identified as collateral dependent based on certain terms of the modification. Closed-end consumer loans are charged off when the loan has been 120 days delinquent or when it is determined that collection is not probable.
Determining the adequacy of the allowance is complex and requires judgment by management about the effect of matters that are inherently uncertain. Subsequent evaluations of the loan portfolio, in light of the factors then prevailing, may result in significant changes in the allowance for loan losses was $353 million on $4.9 billion of total loans receivable designated as held-for-investment.
in future periods. For loans that are not TDRs, the Company establishedestablishes a general allowance and evaluatedevaluates the adequacy of the allowance for loan losses by loan portfolio segment: one- to four-family, home equity and consumer and other. For modified loans accounted for as TDRs that are valued using the discounted cash flow model, the Company established a specific allowance is established by forecasting losses, including economic concessions to borrowers, over the estimated remaining life of these loans.
The estimate of the allowance for loan losses continues to beis based on a variety of quantitative and qualitative factors, including:
theThe composition and quality of the portfolio;portfolio
delinquencyDelinquency levels and trends;trends
currentCurrent and historical charge-off and loss experience;experience
theThe Company's historical loss mitigation experience;experience
theThe condition of the real estate market and geographic concentrations within the loan portfolio;portfolio
theThe interest rate climate;climate
theThe overall availability of housing credit; andcredit
generalGeneral economic conditions.conditions, including the impact of weather-related events
During the year ended December 31, 2015, the Company implemented a new loss forecasting model that better aligned to our run-off one- to four-family and home equity loan portfolios with loans approaching amortization resets. While there were no material changes in assumptions and methodologies in the new model and the implementation did not have a material impact on the
The allowance for loan losses the implementation process triggered a re-evaluationis typically equal to management’s forecast of the time period of forecasted loan losses included in the general allowance. Based on reviews of recent loan performance, current economic conditions and their impact on borrower behavior and the timing of default in the new model, the Company extended the loss emergence period from 12 months to 18 months for both portfolios. The extended emergence period resulted in approximately $40 million of additional allowance for loan lossesfollowing the balance sheet date as of December 31, 2015. The new loss forecasting model continues to be sensitive to key risk factors within the one- to four-family and home equity loan portfolios, which include but are not limited to loan type, delinquency history, LTV/CLTV ratio and borrowers’ credit scores andwell as the forecasted loan losses, areincluding economic concessions to borrowers, over the estimated based on these typesremaining life of loan-level attributes.loans modified as TDRs. The Company utilizes historical mortgage loan performance data to develop the forecast of delinquency and default for these risk segments.

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During the year ended December 31, 2015, the Company also made the following enhancements to its quantitative allowance methodology for identifyingalso includes the identification of higher risk mortgage loans in one- to four-family and home equity loan portfolios due to newly available performance information. These enhancements resulted in approximately $45 million of additional allowance for loan losses as of December 31, 2015:

The Company extended the period of our forecasted loan losses captured within the general allowance to includeincludes the total probable loss over the remaining life on a subset of higher risk interest-only loans in the one- to four-family loan portfolio.
The Company further refined the criteria utilized in identifying higher risk home equity lines of credit for which the total probable loss over the remaining life is included within the general allowance.these loans.
The general allowance for loan losses also includedincludes a qualitative component to account for a variety of factors that present additional uncertainty that may not be fully considered in the quantitative loss model but are factors the Company believesthat may impact the level of credit losses. The Company utilizes a qualitative factor framework whereby, on a quarterly basis, management assesses the risk associated with the following three primary sets of factors:factors are evaluated: external factors, internal factors, and portfolio specific factors. The uncertainty related to these


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factors may expand over time, temporarily increasing the qualitative component in advance of the more precise identification of these probable losses being captured within the quantitative component of the general allowance.
Receivables from and Payables to Brokers, Dealers and Clearing Organizations
Receivables from brokers, dealers and clearing organizations include deposits paid for securities borrowed, clearing deposits and net receivables arising from unsettled trades. Payables to brokers, dealers and clearing organizations include deposits received for securities loaned and net payables arising from unsettled trades.
Deposits paid for securities borrowed and deposits received for securities loaned are recorded at the amount of cash collateral advanced or received. Securities borrowing transactions require the Company to deposit cash with the lender whereas securities lending transactions result in the Company receiving collateral in the form of cash, with both requiring cash in an amount generally in excess of the market value of the securities. Interest income and interest expense are recorded on an accrual basis. The total qualitative component was $13 millionCompany monitors the market value of the securities borrowed and $37 millionloaned on a daily basis, with additional collateral obtained or refunded, as of December 31, 2015 and 2014, respectively.necessary.
Property and Equipment, Net
Property and equipment areis carried at cost and depreciated on a straight-line basis over their estimated useful lives, generally three to seven years. Leasehold improvements are depreciated over the lesser of their estimated useful lives or lease terms. An impairment loss is recognized if the carrying amount of the long-lived asset is not recoverable and exceeds its fair value.
The costs of internally developed software that qualify for capitalization are included in the property and equipment, net line item. For qualifying internal-use software costs, capitalization begins when the conceptual formulation, design and testing of possible software project alternatives are complete and management authorizes and commits to funding the project. The Company does not capitalize pilot projects and projects where it believes that future economic benefits are less than probable. Technology development costs incurred in the development and enhancement of software used in connection with services provided by the Company that do not otherwise qualify for capitalization treatment are expensed as incurred. Completed projects, as well as other purchased software, are carried at cost and are amortized on a straight-line basis over their estimated useful liveslives. The estimated useful life of internally developed software is four years.
Goodwill and Other Intangibles, Net
Goodwill is acquired throughrecognized as a result of business combinations and represents the excess of the purchase price over the fair value of net tangible assets and identifiable intangible assets. The Company evaluates goodwill for impairment on an annual basis as of November 30 and in interim periods when events or changes indicate the carrying value may not be recoverable. The Company has the option of performing a qualitative assessment of goodwill for any of its reporting units to determine whether it is more likely than not that the fair value of its equity is less than the carrying value of a reporting unit.value. If it is more likely than not that the fair value exceeds the carrying value, of the reporting unit, then no further testing is necessary; otherwise, the Company must perform a two-step quantitative assessment of goodwill. The Company may elect to bypass the qualitative assessment and proceed directly to performing a two-step quantitative assessment.
For the years ended December 31, 2017 and 2016, the Company elected to perform a qualitative analysis to determine whether it was more likely than not that the fair value of its equity was less than the carrying


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value. As a result of this qualitative assessment, the Company determined that it was not necessary to perform a quantitative impairment test and concluded that there were no impairments to the carrying value of the Company's goodwill during the years ended December 31, 2017 and 2016.
The Company currently does not have any intangible assets with indefinite lives other than goodwill. The Company evaluates intangible assets with finite lives for impairment on an annual basis or when events or changes indicate the carrying value may not be recoverable. The Company also evaluates the remaining useful lives of intangible assets with finite lives each reporting period to determine whether events and circumstances warrant a revision to the remaining period of amortization. Customer relationship intangibles are amortized on an accelerated basis, while technology and trade name intangibles are amortized on a straight-line basis.
For additional information on goodwill and other intangibles, net, see Note 9—10—Goodwill and Other Intangibles, Net.Net.
Income Taxes
Real Estate Owned and Repossessed Assets—Real estate owned and repossessed assets are included in the other assets line item in the consolidated balance sheet. Real estate owned represents real estate acquired through foreclosure and also includes those properties acquired through a deed in lieu of foreclosure or similar legal agreement. Both real estate owned and repossessed assets are carried at the lower of carrying value or fair value, less estimated selling costs.

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Equity Method, Cost Method and Other Investments—The Company’s equity method, cost method and other investments are generally limited liability investments in partnerships, companies and other similar entities, including tax credit partnerships and community development entities, that are not required to be consolidated. These investments are reported in the other assets line item in the consolidated balance sheet. Under the equity method, the Company recognizes its share of the investee’s net income or loss in the other income (expense) line item in the consolidated statement of income. The Company’s other investments include those accounted for using the proportional amortization method. Additionally, the Company recognizes a liability for all legally binding unfunded equity commitments to the investees in the other liabilities line item in the consolidated balance sheet.
The Company evaluates its equity and cost method investments for impairment when events or changes indicate the carrying value may not be recoverable. If the impairment is determined to be other-than-temporary, the Company will recognize an impairment loss in the other income (expense) line item equal to the difference between the expected realizable value and the carrying value of the investment.
The Company is a member of, and owns capital stock in, the FHLB system. The FHLB provides the Company with reserve credit capacity and authorizes advances based on the security of pledged home mortgages and other assets (principally securities that are obligations of, or guaranteed by, the U.S. Government) provided the Company meets certain creditworthiness standards. As a condition of its membership in the FHLB, the Company is required to maintain a FHLB stock investment which was $15 million at December 31, 2015. The Company accounts for its investment in FHLB stock as a cost method investment. FHLB advances, included in the other borrowings line item, is a wholesale funding source of E*TRADE Bank.
Income TaxesDeferred income taxes are recorded when revenues and expenses are recognized in different periods for financial statement purposes than for tax purposes. Deferred tax asset or liability account balances are calculated at the balance sheet date using current tax laws and rates in effect. Valuation allowances for deferred tax assets are established if it is determined, based on evaluation of available evidence at the time the determination is made, that it is more likely than not that some or all of the deferred tax assets will not be realized. Income tax expense (benefit) includes (i)(1) deferred tax expense (benefit), which generally represents the net change in the deferred tax asset or liability balance during the year plus any change in valuation allowances, and (ii)(2) current tax expense (benefit), which represents the amount of tax currently payable to or receivable from a taxing authority. Uncertain tax positions are only recognized to the extent it is more likely than not that the uncertain tax position will be sustained upon examination. For uncertain tax positions, a tax benefit is recognized for cases in which it is more than fifty percent likely of being sustained on ultimate settlement. Interest and penalties, if any, related to income tax matters are recognized as income tax expense in the period they are incurred or such changes are enacted. For additional information on income taxes, see Note 14—15—Income Taxes.Taxes.
Real Estate Owned and Repossessed Assets
Real estate owned and repossessed assets are included in the other assets line item in the consolidated balance sheet. Real estate owned represents real estate acquired through foreclosure and also includes those properties acquired through a deed in lieu of foreclosure or similar legal agreement. Both real estate owned and repossessed assets are carried at the lower of carrying value or fair value, less estimated selling costs.
Equity Method, Cost Method and Other Investments
The Company’s equity method, cost method and other investments are generally limited liability investments in partnerships, companies and other similar entities, including tax credit partnerships and community development entities, that are not required to be consolidated. These investments are reported in the other assets line item in the consolidated balance sheet. Under the equity method, the Company recognizes its share of the investee’s net income or loss in the gains (losses) on securities and other, net line item in the consolidated statement of income. The Company’s other investments include those accounted for using the proportional amortization method, whereby the initial cost of the investment is amortized in proportion to the tax credits and other tax benefits received and the net investment


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performance is recognized in the consolidated statement of income as a component of income tax expense. The Company recognizes a liability for all legally binding unfunded equity commitments to the investees in the other liabilities line item in the consolidated balance sheet.
The Company evaluates its equity and cost method investments for impairment when events or changes indicate the carrying value may not be recoverable. If the impairment is determined to be other-than-temporary, the Company will recognize an impairment loss in the gains (losses) on securities and other, net line item equal to the difference between the expected realizable value and the carrying value of the investment.
The Company is a member of, and owns capital stock in, the FHLB system. As a condition of its membership in the FHLB, the Company is required to maintain a FHLB stock investment which totaled $36 million at December 31, 2017 and $15 million at December 31, 2016. The Company accounts for its investment in FHLB stock as a cost method investment.
Deposits and Customer Payables
Deposits are primarily composed of sweep deposits held at bank subsidiaries, which represent uninvested cash balances in certain customer brokerage accounts. Customer payables represent credit balances in customer brokerage accounts arising from deposits of funds and sales of securities and other funds pending completion of securities transactions. Customer payables primarily represent customer cash contained within the Company’s broker-dealer subsidiaries.held by E*TRADE Securities. The Company pays interest on certain deposits and customer payables balances.
Other Borrowings
Other borrowings includes securities sold under agreements to repurchase, FHLB advances, TRUPs and borrowings from E*TRADE Clearing's lines of credit and TRUPs. credit.
Securities sold under agreements to repurchase the same or similar securities, also known as repurchase agreements, are collateralized by fixed- and variable-rate mortgage-backed securities or investment grade securities. Repurchase agreements are treated as secured borrowings for financial statement purposes and the obligations to repurchase securities sold are therefore reflected as liabilities in the consolidated balance sheet.
The FHLB provides the Company with reserve credit capacity and authorizes advances based on the security of pledged home mortgages and other assets (principally securities that are obligations of, or guaranteed by, the US Government) provided the Company meets certain creditworthiness standards.
Prior to 2008, E*TRADE Bank's parent company ETB Holdings, Inc. (ETBH) raised capital through the formation of trusts, which sold TRUPs in the capital markets. The capital securities must be redeemed in whole at the due date, which is generally 30 years after issuance. The trusts used the proceeds from the sale of issuances to purchase subordinated debentures issued by ETBH presented in the other borrowings line item.
For additional information on other borrowings, see Note 13—Other Borrowings.
Other Liabilities
Other liabilities includes accrued operating expenses and contingent liabilities. These liabilities are impacted by estimates for litigation and regulatory matters as well as estimates related to general operating expenses, such as incentive compensation and market data usage within communications expense.


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Management estimates reflect the probable liability as of the balance sheet date. In determining the adequacy of estimated liabilities, the Company performs ongoing evaluations based on available information.
Comprehensive Income (Loss)
The Company’s comprehensive income (loss) is composed of net income, the noncredit portion of OTTI on debt securities, unrealized gains (losses) on available-for-sale securities, the effective portion of the unrealized gains (losses) on derivatives in cash flow hedge relationships and foreign currency translation gains (losses), net of reclassification adjustments and related tax.
Interest Income
Interest income is recognized as earned through holding interest-earning assets, such as available-for-sale and held-to-maturity securities, margin receivables, loans and cash, and from securities lending activities. Interest income also includes the impact of the Company’s derivative transactions related to interest-earning assets.
Interest Expense
Interest expense is recognized as incurred through holding interest-bearing liabilities, such as corporate debt, other borrowings, customer payables and deposits, and from securities lending activities. Interest expense also includes the impact of the Company’s derivative transactions related to interest-bearing liabilities.
Commissions
Commissions are derived from the Company’s customers and are impacted by both trade type and trade mix. Commissions from securities transactions are recognized on a trade-date basis.
Fees and Service Charges
Fees and service charges consist of order flow revenue, mutual fund service fees, advisor management fees, foreign exchange revenue, reorganization fees and other fees and service charges. Fees and service charges also includes revenue earned on customer cash held by third parties.
Gains (Losses) on Securities and Other, Net
Gains (losses) on securities and other, net includes gains or losses resulting from the sale of available-for-sale securities; gains or losses resulting from sales of loans; hedge ineffectiveness and reclassification of deferred losses on cash flow hedges; gains or losses recognized on equity investments; and gains or losses on derivative instruments that are not accounted for as hedging instruments. Gains or losses resulting from the sale of available-for-sale securities are recognized at the trade-date, based on the difference between the anticipated proceeds and the amortized cost of the specific securities sold.
OTTI
The Company evaluates available-for-sale securities and held-to-maturity debt securities for OTTI on a quarterly basis. The Company considers OTTI for an available-for-sale or held-to-maturity debt security to have occurred if one of the following conditions are met: the Company intends to sell the impaired debt


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security; it is more likely than not that the Company will be required to sell the impaired debt security before recovery of the security’s amortized cost basis; or the Company does not expect to recover the entire amortized cost basis of the security.
For impaired debt securities that the Company does not intend to sell and it is not more likely than not that the Company will be required to sell before recovery of the security’s amortized cost basis, the Company uses both qualitative and quantitative valuation measures to evaluate whether the Company expects to recover the entire amortized cost basis of the security. If the Company does not expect to recover the entire amortized cost basis of these securities then the Company will separate OTTI into two components: 1) the amount related to credit loss, recognized in earnings; and 2) the noncredit portion of OTTI, recognized through other comprehensive income.
If the Company intends to sell an impaired debt security or if it is more likely than not that the Company will be required to sell the impaired debt security before recovery of the security’s amortized cost basis, the Company will recognize OTTI in earnings equal to the entire difference between the security’s amortized cost basis and the security’s fair value.
The Company considers OTTI for an available-for-sale equity security to have occurred if the decline in the security’s fair value below its cost basis is deemed other than temporary based on evaluation of both qualitative and quantitative valuation measures. If impairment is determined to be other-than-temporary, the Company will recognize OTTI in earnings equal to the entire difference between the security’s amortized cost basis and the security’s fair value. If the Company intends to sell an impaired equity security and the Company does not expect to recover the entire cost basis of the security prior to the sale, the Company will recognize OTTI in the period the decision to sell is made.
Other Revenues
Other revenues primarily consist of fees from software and services for managing equity compensation plans, which are recognized in accordance with software revenue recognition accounting guidance.
Advertising and Market Development
Advertising and market development includes production and placement of advertisements as well as customer promotions. Advertising production costs are expensed when the initial advertisement is run.
Earnings Per Share
Basic earnings per share is computed by dividing net income available to common shareholders by the weighted-average common shares outstanding for the period. Diluted earnings per share reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock. The Company excludes from the calculation of diluted earnings per share stock options, unvested restricted stock awards and units, unvested performance share units and shares related to convertible debentures that would have been anti-dilutive.
Derivative Instruments and Hedging Activities
The Company enters into derivative transactions primarily to protect against interest rate risk on the value of certain assets, liabilities and future cash flows. Each derivative instrument is recorded on the consolidated balance sheet at fair value as a freestanding asset or liability. For financial statement purposes, the Company’s policy is to not offset fair value amounts recognized for derivative instruments and fair value amounts related to collateral arrangements under master netting arrangements.

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Accounting for derivatives differs significantly depending on whether a derivative is designated as a hedge based on the applicable accounting guidance and, if designated as a hedge, the type of hedge designation. Derivative instruments designated in hedging relationships that mitigate the exposure to the variability in expected future cash flows or other forecasted transactions are considered cash flow hedges. Derivative instruments in hedging relationships that mitigate exposure to changes in the fair value of assets or liabilities are considered fair value hedges. In order to qualify for hedge accounting, the Company formally documents at inception all relationships between hedging instruments and hedged items and the risk management objective and strategy for each hedge transaction. Cash flow and fair
Fair value hedge ineffectiveness is measured on a quarterly basis and is includedreflects the difference between the change in fair value on the derivative and the change in fair value on the hedged item, both of which are recognized within gains (losses) on securities and other, line item innet on the consolidated statement of income. Ineffectiveness on cash flow hedges is also recorded to gains (losses) on securities and other, net. Cash flows from derivative instruments in hedging relationships are classified in the same category on the consolidated statement of cash flows as the cash flows from the items being hedged.
Hedge accounting is discontinued for fair value hedges if a derivative instrument is sold, terminated or otherwise de-designated. If fair value hedge accounting is discontinued, the previously hedged item is no longer adjusted for changes in fair value through the consolidated statement of income and the cumulative net gain or loss on the hedged asset or liability at the time of de-designation is amortized to interest income or interest expense using the effective interest method over the expected remaining life of the hedged item. Changes in the fair value of the derivative instruments after de-designation of fair value hedge accounting are recorded in the gains (losses) on securities and other, net line item in the consolidated statement of income.
The Company also recognizes certain contracts and commitments as derivatives whenif the characteristics of those contracts and commitments meet the definition of a derivative. Gains and losses on derivatives that are not held as accounting hedges are recognized in the gains (losses) on securities and other line item in the consolidated statement of income. For additional information on derivative instruments and hedging activities, see Note 7—Accounting for 8—Derivative Instruments and Hedging Activities.Activities.
Fair Value
Fair ValueFair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. The Company determines the fair value for its financial instruments and for nonfinancial assets and nonfinancial liabilities that are recognized or disclosed at fair value in the consolidated financial statements on a recurring basis. In addition, the Company determines the fair value for nonfinancial assets and nonfinancial liabilities on a nonrecurring basis as required during impairment testing or by other accounting guidance. For additional information on fair value, see Note 3—4Fair Value Disclosures.Disclosures.
Operating Interest Income—Operating interest income is recognized as earned through holding interest-earning assets, such as loans, available-for-sale securities, held-to-maturity securities, margin receivables, cash and equivalents, segregated cash, and from securities lending activities. Operating interest income also includes the impact of the Company’s derivative transactions related to interest-earning assets.
Operating Interest Expense—Operating interest expense is recognized as incurred through holding interest-bearing liabilities, such as deposits, customer payables, securities sold under agreements to repurchase, FHLB advances and other borrowings, and from securities lending activities and other balances. Operating interest expense also includes the impact of the Company’s derivative transactions related to interest-bearing liabilities.
Commissions—Commissions are derived from the Company’s customers and are impacted by both trade type and trade mix. Commissions from securities transactions are recognized on a trade-date basis.
Fees and Service Charges—Fees and service charges consist of order flow revenue, mutual fund service fees, advisor management fees, foreign exchange revenue, reorganization fees and other fees and service charges. Fees and service charges also includes revenue earned on customer assets held by third parties.
Principal Transactions—Principal transactions consisted of revenue from market making activities. The Company completed the sale of its market making business on February 10, 2014 and therefore no longer records revenue from principal transactions. The sale of the market making business resulted in a gain of $4 million which was recorded in the restructuring and other exit activities line item on the consolidated statement of income.
Gains (Losses) on Securities and Other—Gains (losses) on securities and other includes the reclassification of deferred losses on cash flow hedges; gains or losses resulting from the sale of available-for-sale securities; gains or losses resulting from sales of loans; hedge ineffectiveness; and gains or losses on derivative instruments that are not accounted for as hedging instruments. Gains or losses resulting from the sale of available-for-sale securities are recognized at the trade-date, based on the difference between the anticipated proceeds and the amortized cost of the specific securities sold.
OTTI—The Company considers OTTI for an available-for-sale or held-to-maturity debt security to have occurred if one of the following conditions are met: the Company intends to sell the impaired debt security; it is more likely than not that the Company will be required to sell the impaired debt security before recovery of the security’s amortized cost basis; or the Company does not expect to recover the entire amortized cost basis of the security. The Company’s evaluation of whether it intends to sell an impaired debt security considers whether management has decided to sell the security as of the balance sheet date. The Company’s evaluation of whether it is more likely than not that the Company will be required to sell an impaired debt security before recovery of the security’s amortized cost

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basis considers the likelihood of sales that involve legal, regulatory or operational requirements. For impaired debt securities that the Company does not intend to sell and it is not more likely than not that the Company will be required to sell before recovery of the security’s amortized cost basis, the Company uses both qualitative and quantitative valuation measures to evaluate whether the Company expects to recover the entire amortized cost basis of the security. The Company considers all available information relevant to the collectability of the security, including credit enhancements, security structure, vintage, credit ratings and other relevant collateral characteristics.
If the Company intends to sell an impaired debt security or if it is more likely than not that the Company will be required to sell the impaired debt security before recovery of the security’s amortized cost basis, the Company will recognize OTTI in earnings equal to the entire difference between the security’s amortized cost basis and the security’s fair value. If the Company does not intend to sell the impaired debt security and it is not more likely than not that the Company will be required to sell the impaired debt security before recovery of its amortized cost basis but the Company does not expect to recover the entire amortized cost basis of the security, the Company will separate OTTI into two components: 1) the amount related to credit loss, recognized in earnings; and 2) the noncredit portion of OTTI, recognized through other comprehensive income (loss).
The Company considers OTTI for an available-for-sale equity security to have occurred if the decline in the security’s fair value below its cost basis is deemed other than temporary based on evaluation of both qualitative and quantitative valuation measures. If the impairment of an available-for-sale equity security is determined to be other-than-temporary, the Company will recognize OTTI in earnings equal to the entire difference between the security’s amortized cost basis and the security’s fair value. If the Company intends to sell an impaired equity security and the Company does not expect to recover the entire cost basis of the security prior to the sale, the Company will recognize OTTI in the period the decision to sell is made.
Net Impairment—Net impairment includes OTTI net of the noncredit portion of OTTI on debt securities recognized through other comprehensive income (loss) before tax.
Other Revenues—Other revenues primarily consist of fees from software and services for managing equity compensation plans, which are recognized in accordance with software revenue recognition accounting guidance. Other revenues also include revenue ancillary to the Company’s customer transactions and income from the cash surrender value of BOLI.
Share-Based Payments
In 2015, the Company adopted and the shareholders approved the 2015 Omnibus Incentive Plan ("2015 Plan")(2015 Plan), which replaced the 2005 Stock Incentive Plan ("2005 Plan")(2005 Plan). The 2015 Plan provides the Company the ability to grant equity awards to officers, directors, employees and consultants, including, but not limited to, nonqualified or incentive stock options, restricted stock awards, restricted stock units and deferred restricted stock units at a price determined by the Boardbased on the date of the grant.grant approved by the Board. The Company does not have a specific policy for issuingtypically issues new shares upon exercise of stock option exercisesoptions and share unit conversions; however, new shares are typically issued in connection with exercisesvesting of other equity awards and conversions. The Company intends to continue to issue new shares for future exercises and conversions.doing so.
Through 2011, the Company issued options to directors and to certain of the Company's officers and employees. Options generally vest ratably over a two- to four-year period from the date of grant and expire


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within seven to ten years from the date of grant. Certain options provide for accelerated vesting upon a change of control. Exercise prices areThe Company measures compensation expense based on the exercise price which is equal to the fair value of the shares on the grant date. As of December 31, 2015,2017, there were 0.3less than 0.1 million options outstanding and no unrecognized compensation expense related to non-vested stock options.
The Company issues restricted stock awards and deferred restricted stock units to directors and restricted stock units to certain of the Company's officers and employees. Each restricted stock unit can be converted into one share of the Company’s common stock upon vesting. These shares of restricted stock and restricted stock units are issued at the fair value on the date of grant and vest ratably over the requisite service period, generally one to four years. Beginning in 2015, the Company also issued performance share units to certain of the Company’s officers. Each performance share unit can be converted into one share of the Company’s common stock upon vesting. Vesting of performance share units is contingent upon achievement of certain predefined individual and Company performance targets over the performance period. These performance share units are issued at the fair value on the date of grant and vest on a graded basis over the requisite service period, which isgenerally one to twothree years.
As of December 31, 2015,2017, there were 3.12.5 million restricted stock awards and units outstanding and $25$37 million of total unrecognized compensation expense related to non-vested restricted stock awards.awards and units. This cost is expected to be recognized over a weighted-average period of 1.11.4 years. As of December 31, 2015,2017, there were also 0.10.2 million performance share units outstanding. The total fair value of restricted stock awards, restricted stock units and

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performance share units vested was $28$58 million, $34$48 million and $19$28 million for the years ended December 31, 2015, 20142017, 2016 and 2013,2015, respectively.
The Company recognized $41 million, $30 million and $34 million $24 million and $20 million in compensation expense for its options, restricted stock awards, restricted stock units and performance share units for the years ended December 31, 2015, 20142017, 2016 and 2013,2015, respectively.
Under the 2015 Plan, the remaining unissued authorized shares of the 2005 Plan that are not subject to outstanding awards thereunder were authorized for issuance. Additionally, any shares that had been awarded but remained unissued under the 2005 Plan that were subsequently canceled, forfeited, or reacquired by the Company would be authorized for issuance under the 2015 Plan. As of December 31, 2015, 12.22017, 8.9 million shares were available for grant under the 2015 Plan.
The Company records share-based compensation expense in accordance with the stock compensation accounting guidance. The Company recognizes compensation expense at the grant date fair value of a share-based payment award over the requisite service period less estimated forfeitures. Forfeitures are based on the Company's historical experience and revised as needed based on actual forfeitures. Compensation expense for performance share units is also adjusted based on the Company’s estimated outcome of meeting the performance conditions. Share-based compensation expense is generally included in the compensation and benefits line item.
Advertising and Market Development—Advertising production costs are expensed when the initial advertisement is run.
Earnings Per Share—Basic earnings per share is computed by dividing net income by the weighted-average common shares outstanding for the period. Diluted earnings per share reflects the potential dilution that could occur if securities or other contracts to issue common stock were exercised or converted into common stock. The Company excludes from the calculation

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New Accounting and Disclosure Guidance—Below is the new accounting and disclosure guidance that relates to activities in which the Company is engaged.



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Adoption of New Accounting Standards
Accounting for Investments in Qualified Affordable Housing ProjectsEmployee Share-Based Payments
In January 2014,March 2016, the FASB amended the accounting guidance for investmentson employee share-based payments. Relevant changes in qualified affordable housing projects. Thethe amended accounting guidance permitsinclude the requirement to recognize all excess tax benefits and deficiencies upon exercise or vesting as income tax expense or benefit in the consolidated statement of income; to treat excess tax benefits and deficiencies as discrete items in the reporting entitiesperiod they occur; to not delay recognition of excess tax benefits until the tax benefit is realized through a reduction in current taxes payable; and to make an accounting policy election to either estimate forfeitures or account for their investments in qualified affordable housing projects using the proportional amortization method if certain conditions are met. Under the proportional amortization method, the initial cost of the investment is amortized in proportion to the tax credits and other tax benefits received and the net investment performance is recognized in the consolidated statement of incomethem as a component of income tax expense.they occur. The Company adopted the amended accounting guidance for its qualifying investments on a full retrospective basis for annual and interim periods beginning onas of January 1, 2015. The adoption2017 and recognized a $3 million deferred tax asset and cumulative-effect adjustment to equity as of the amended guidance did not have a materialbeginning of the period. In addition, for the years ended December 31, 2016 and 2015, the Company reclassified $21 million and $11 million, respectively, related to shares withheld to pay taxes from cash flows from operating activities to the other line item within cash flows from financing activities. Forfeitures continue to be estimated consistent with the Company's prior accounting policies. The impact onto the Company’sCompany's financial condition, results of operations orand cash flows forwill vary based on, among other factors, the periods presented. Formarket price of the Company's common stock. During the year ended December 31, 2015, $52017, the Company recognized a $7 million of amortization and $4 million of tax credits associated with these
investments were recognized as income tax expensebenefit in the consolidated statement of income. As of December 31, 2015, the carrying value of these investments was $35 million and is included within other assets in the consolidated balance sheet.
Presentation and Disclosure of Discontinued Operations
In April 2014, the FASB amended the presentation and disclosure guidance on disposal transactions. The amended guidance raises the threshold for a disposal to qualify as a discontinued operation and requires new disclosures of both discontinued operations and certain other disposals that do not meet the definition of a discontinued operation. The amended guidance became effective for all disposals or classifications as held for sale occurring in annual and interim periods beginning on January 1, 2015 for the Company. The adoption of the amended guidance did not have a material impact on the Company’s financial condition, results of operations or cash flows.

107


Accounting and Disclosures for Repurchase Agreements
In June 2014, the FASB amended the accounting and disclosure guidance on repurchase agreements. The amended guidance requires entities to account for repurchase-to-maturity transactions as secured borrowings, eliminates accounting guidance on linked repurchase financing transactions, and expands the disclosure requirements related to transfers of financial assets accounted for as sales and as secured borrowings. The amended accounting guidance and the amended disclosure guidance for transfers of financial assets accounted for as sales became effective for annual and interim periods beginning on January 1, 2015 for the Company and was applied using a cumulative-effect approach as of that date. The adoption of this amended guidance did not have a material impact on the Company’s financial condition, results of operations or cash flows. The amended disclosure guidance for transfers of financial assets accounted for as secured borrowings became effective for annual periods beginning on January 1, 2015 and interim periods beginning on April 1, 2015 for the Company. The Company's disclosures in Note 4—Offsetting Assets and Liabilities reflect the adoption of this amended disclosure guidance.
Classification of Government-Guaranteed Mortgage Loans upon Foreclosure
In August 2014, the FASB amended the accounting and disclosure guidance related to the classification of certain government-guaranteed mortgage loans upon foreclosure. The amended guidance requires entities to derecognize a mortgage loan and recognize a separate other receivable upon foreclosure if certain conditions are met. The separate other receivable is recorded based on the amount of principal and interest expected to be recovered under the guarantee. The amended guidance became effective for annual and interim periods beginning on January 1, 2015 for the Company and was applied on a modified retrospective basis to qualifying loans at that date. The adoption of the amended guidance did not have a material impact on the Company’s financial condition, results of operations or cash flows.
Presentation of Debt Issuance Costs
In April 2015, the FASB amended the presentation guidance on debt issuance costs. The amended presentation guidance requires that debt issuance costs be presented in an entity’s balance sheet as a direct deduction from the related debt liability rather than as an asset. In August 2015, the FASB issued additional guidance clarifying that debt issuance costs related to line-of-credit arrangements may be presented as an asset in an entity’s balance sheet, regardless of whether there are any outstanding borrowings on the arrangement. As this guidance is consistentaccordance with the Company's historical presentation of debt issuance costs, the Company's adoption of the amended guidance as of January 1, 2015 did not impact the Company’s financial condition, results of operations or cash flows.new guidance.
New Accounting Standards Not Yet Adopted
Revenue Recognition on Contracts with Customers
In May 2014, the FASB amended the guidance on revenue recognition on contracts with customers. The new standard outlines a single comprehensive model for entities to apply in accounting for revenue arising from contracts with customers. The amended guidance will be effectiveCompany's accounting for annual and interim periods beginning on January 1, 2018 for the Company and may be applied on either a full retrospective or modified retrospective basis. Early adoptionnet interest income is permitted. While the Company is currently evaluating the impact ofnot impacted by the new accountingstandard. The FASB issued supplemental amendments to the new standard to clarify certain guidance the adoption of the amended guidance is not expected to have a material impact on the Company’s financial condition, results of operations or cash flows.
Disclosures of Uncertainties about an Entity’s Ability to Continue as a Going Concern
In August 2014, the FASB amended the guidance related to an entity’s evaluations and disclosures of going concern uncertainties. The new guidance requires management to perform interim and annual assessments of the entity’s ability to continue as a going concern within one year of the date the financial statements are issued, and to provide certain disclosures if conditions or events raise substantial doubt about the entity’s ability to continue as a going concern.narrow scope improvements and practical expedients during 2016. The amended guidance became effective for the Company for annual periods beginning on January 1, 20162018 and will be effective for interim periods beginning on January 1, 2017. Early adoption is permitted. The adoption of the amended guidance will not impact the Company’s financial condition, results of operations or cash flows.

108


Consolidation
In February 2015, the FASB amendedCompany adopted the guidance on consolidation of certain legal entities. The amended guidance modifies the evaluation of whether limited partnerships and similar legal entities are VIEs or voting interest entities, eliminates the presumption that a general partner should consolidate a limited partnership, and clarifies how to determine whether a group of equity holders has power over an entity. The amended guidance became effective for annual and interim periods beginning on January 1, 2016 for the Company and may be applied on either a full retrospective or modified retrospective basis. TheThis adoption of the amended guidance willdid not have a material impact on the Company’s financial condition, results of operations or cash flows.
Accounting for Customer Fees Paid in a Cloud Computing Arrangement
In April 2015,flows as the FASB amendedsatisfaction of performance obligations under the accountingnew guidance on customer fees paid in a cloud computing arrangement. The amended guidance requires that internal-use software accessed by a customer in a cloud computing arrangement be accounted for as a software license if specific criteria are met; otherwise they should be accounted for as service contracts. The amended guidance became effective for annual and interim periods beginning on January 1, 2016 foris materially consistent with the Company and may be applied on either a full retrospective or prospective basis. The adoption ofCompany's previous revenue recognition policies. Similarly, the amended guidance willdid not have a material impact on the Company’srecognition of costs incurred to obtain new contracts. The Company has evaluated the new guidance, including considerations relating to financial condition, resultsstatement presentation, disclosures and controls and the amended presentation and disclosures will be reflected in interim reporting beginning in the first quarter of operations or cash flows.2018.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Classification and Measurement of Financial Instruments
In January 2016, the FASB amended the accounting and disclosure guidance on the classification and measurement of financial instruments. Relevant changes in the amended guidance include the requirement that equity investments, excluding those accounted for under the equity method of accounting or those resulting in consolidation of the investee, be measured at fair value in the consolidated balance sheet with changes in fair value recognized in net income. For disclosure purposes, the Company will no longer be required to disclose the methods and significant assumptions used to estimate fair value for financial instruments measured at amortized cost in the consolidated balance sheet. The amended guidance will bebecame effective for interim and annual periods beginning on January 1, 2018, for the Company and is required to bewas applied on a modified retrospective basis by means of a cumulative-effect adjustment to the consolidated balance sheet on that date. While the Company is currently evaluating the impact of the new accounting guidance, thebasis. The adoption of the amended guidance isdid not expected to have a material impact on the Company’s financial condition, results of operations or cash flows as debt securities represent the majority of the Company's investment portfolio.
Accounting for Leases
In February 2016, the FASB amended the guidance on accounting for leases. The new standard requires lessees to recognize assets and liabilities on the balance sheet for the rights and obligations created by all qualifying leases with terms of more than twelve months. The recognition, measurement and presentation of expenses and cash flows arising from a lease by a lessee remains substantially unchanged and depends on classification as a finance or operating lease. The new standard also requires quantitative and qualitative disclosures that provide information about the amounts related to leasing arrangements recorded in the consolidated financial statements. The new guidance will be effective for interim and annual periods beginning on January 1, 2019, andis required to be applied on a modified retrospective basis to the earliest period presented, which includes practical expedient options in certain circumstances. The Company is in the process of evaluating the new accounting guidance, which includes the assessment of whether certain executory contracts contain embedded leases. The Company has 30 regional financial centers and 8 corporate locations which are leased. The right of use asset and corresponding lease liability for these leases will be recognized on the Company's balance sheet upon adoption.
Accounting for Credit Losses
In June 2016, the FASB amended the accounting guidance on accounting for credit losses. The amended guidance requires measurement of all expected credit losses for financial instruments, including loans and debt securities, and other commitments to extend credit held at the reporting date. For financial assets measured at amortized cost, factors such as historical experience, current conditions, and reasonable and supportable forecasts will be used to estimate expected credit losses. The amended guidance will also change the manner in which credit losses are recognized on debt securities classified as available-for-sale. The new guidance will be effective for interim and annual periods beginning January 1, 2020. Early adoption is permitted. The Company is currently evaluating the impact of the new accounting guidance on the Company's financial condition, results of operations and cash flows. The Company does not expect the amended accounting guidance to have as significant of an impact as it could have if the Company were originating or purchasing mortgage loans. Our evaluation contemplates the recent performance of the Company's run-off legacy mortgage and consumer loan portfolio and the credit profile of the current investment securities portfolio; however, the impact of the new guidance will depend on the current and expected macroeconomic conditions and the nature and characteristics of financial assets held by us on the date of adoption.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 2—OPERATING INTEREST INCOME AND OPERATING INTEREST EXPENSEClassification of Certain Cash Receipts and Cash Payments
In August 2016, the FASB amended the guidance on the presentation and classification of certain cash receipts and cash payments in the consolidated statement of cash flows to eliminate current diversity in practice. The new guidance became effective on January 1, 2018, and the retrospective transition method will be applied to each period presented. Among other changes, the Company will begin classifying debt extinguishment costs within cash flows from financing activities.
Classification of Restricted Cash
In November 2016, the FASB amended the guidance on the presentation and classification of changes in restricted cash in the consolidated statement of cash flows to eliminate current diversity in practice. The amended guidance requires the consolidated statement of cash flows to explain the change during the period in the total cash, cash equivalents, and amounts generally described as restricted cash and restricted cash equivalents. The new guidance became effective on January 1, 2018 and will be applied using a retrospective transition method to each period presented. The Company concluded that cash required to be segregated under federal or other regulations is considered restricted cash and will present the segregated cash activity on the consolidated statement of cash flows.
Clarifying the Definition of a Business
In January 2017, the FASB issued guidance to clarify the definition of a business in order to assist companies in the evaluation of whether transactions should be accounted for as acquisitions or disposals of assets or businesses. The guidance became effective on January 1, 2018, and will be applied prospectively.
Simplifying the Test for Goodwill Impairment
In January 2017, the FASB issued guidance to simplify the test for goodwill impairment by eliminating Step 2 from the goodwill impairment test. The amended guidance requires the Company to perform its annual goodwill impairment test by comparing the fair value of a reporting unit with its carrying amount. An impairment charge should be recognized at the amount by which the carrying amount exceeds the fair value of the reporting unit; however, the loss recognized should not exceed the total amount of goodwill allocated to that reporting unit. Income tax effects resulting from any tax deductible goodwill should be considered when measuring the goodwill impairment loss, if applicable. The Company will still have the option to perform a qualitative assessment to conclude whether it is more likely than not that the carrying amount of the Company exceeds its fair value. The guidance will be effective for interim and annual periods beginning January 1, 2020, and must be applied prospectively. Early adoption is permitted.
Premium Amortization on Purchased Callable Debt Securities
In March 2017, the FASB issued guidance to amend the amortization period for certain callable debt securities held at a premium. The amended guidance shortens the amortization period for these securities by requiring the premium to be amortized to the earliest call date. The guidance does not amend the accounting for securities held at a discount. The Company early adopted this guidance beginning January 1, 2018, and it will be applied on a modified retrospective basis. A cumulative-effect adjustment to retained earnings was not required upon adoption since the Company did not hold any callable debt securities at a premium as of January 1, 2018.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Targeted Improvements to Accounting for Hedging Activities
In August 2017, the FASB issued guidance to update the recognition and presentation of hedging relationships. Among other changes, the new guidance eases hedge documentation requirements and allows additional types of hedge accounting strategies. The Company early adopted this guidance beginning January 1, 2018. The Company applied the guidance on a modified retrospective basis, which resulted in a $7 million cumulative-effect adjustment to increase retained earnings. In addition, the guidance provided a one-time transition election to transfer certain debt securities from held-to-maturity to available-for-sale. The Company transferred agency mortgage-backed and agency debt securities with a fair value of $4.7 billion, and recognized a net pre-tax gain of $7 million within other comprehensive income.
Reclassification of Certain Tax Effects from Accumulated Other Comprehensive Income
In February 2018, the FASB issued guidance to address certain income tax effects in Accumulated Other Comprehensive Income (AOCI) resulting from the tax reform enacted in 2017. The amended guidance provides an option to reclassify tax effects within AOCI to retained earnings in the period in which the effect of the tax reform is recorded. The amendments are effective for fiscal years beginning after December 15, 2018, including interim periods. Early adoption is permitted. The Company adopted the amended guidance in the first quarter of 2018 and recorded a $14 million increase to retained earnings.
NOTE 2—RESTRUCTURING AND OTHER ACQUISITION-RELATED ACTIVITIES
OptionsHouse Acquisition
On September 12, 2016, the Company completed its acquisition of all of the outstanding equity of Aperture New Holdings, Inc., the ultimate parent company of OptionsHouse, from Aperture Holdings, L.P. for $725 million. The Company recorded goodwill of $578 million which primarily includes the synergies expected to result from combining operations with OptionsHouse and coupling its derivatives platform with the Company's existing product offerings. The Company also recorded intangible assets of $169 million, which are subject to amortization over their estimated useful lives:
 Estimated Fair Value (dollars in millions) Estimated Useful Life (In Years)
Customer relationships$118
 14
Technology48
 7
Trade name3
 2
Total intangible assets$169
  


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table shows the components of operatingrestructuring and acquisition-related activities expense (dollars in millions):
 Year Ended December 31,
 2017 2016 2015
Restructuring activities$12
 $28
 $17
Acquisition-related costs3
 7
 
Total restructuring and acquisition-related activities$15
 $35
 $17
Restructuring and acquisition-related costs during the year ended December 31, 2017, primarily includes costs incurred in connection with the integration of OptionsHouse as well as costs from the planned acquisition of TCA. Restructuring and acquisition-related activities during the year ended December 31, 2016 primarily related to employee severance from the realignment of the Company's core brokerage business and organizational structure as well as costs in connection with its purchase of OptionsHouse. Restructuring activities during the year ended December 31, 2015 includes costs related to department and business reorganizations, such as the shutdown of certain of the Company's international operations, and approximately $6 million of executive severance for a position that was eliminated during the year.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 3—INTEREST INCOME AND INTEREST EXPENSE
The following table shows the components of interest income and operating interest expense (dollars in millions):
 Year Ended December 31,
 2015 2014 2013
Operating interest income:     
Loans$230
 $297
 $395
Available-for-sale securities244
 288
 279
Held-to-maturity securities346
 328
 255
Margin receivables276
 264
 224
Securities borrowed and other119
 102
 54
Total operating interest income(1)
1,215
 1,279
 1,207
Operating interest expense:     
Securities sold under agreements to repurchase(2)
(69) (123) (148)
FHLB advances and other borrowings(2)
(48) (65) (68)
Deposits(4) (8) (13)
Customer payables and other(8) (9) (9)
Total operating interest expense(3)
(129) (205) (238)
Net operating interest income$1,086
 $1,074
 $969
  Year Ended December 31,
  2017 2016 2015
Interest income:      
Cash and equivalents $9
 $7
 $3
Cash required to be segregated under federal or other regulations 12
 6
 1
Available-for-sale securities 390
 266
 244
Held-to-maturity securities 572
 425
 346
Margin receivables 320
 249
 276
Loans 157
 191
 230
Broker-related receivables and other 3
 1
 3
Subtotal interest income 1,463
 1,145
 1,103
Other interest revenue(1)
 108
 88
 112
Total interest income(2)
 1,571
 1,233
 1,215
Interest expense:      
Deposits (4) (3) (4)
Customer payables (5) (5) (5)
Other borrowings (22) (18) (117)
Corporate debt (48) (54) (59)
Subtotal interest expense (79) (80) (185)
Other interest expense(3)
 (7) (5) (9)
Total interest expense(4)
 (86) (85) (194)
Net interest income $1,485
 $1,148
 $1,021
(1)OperatingRepresents interest income on securities loaned.
(2)Interest income reflects $(59) million, $(35) million, and $(42) million $(31) million, and $(16) million of expenserecognized on hedges that qualify for hedge accounting for the years ended December 31, 2017, 2016, and 2015, 2014, and 2013, respectively.
(2)The Company terminated $4.4 billion of repurchase agreements and FHLB advances in 2015. See Note 12—Other Borrowings for additional information.
(3)OperatingRepresents interest expense on securities borrowed.
(4)Interest expense reflects $(74) million $(132) million, and $(153) million of expenserecognized on hedges that qualify for hedge accounting for the yearsyear ended December 31, 2015, 2014, and 2013, respectively.2015.


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NOTE 3—




E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 4—FAIR VALUE DISCLOSURES
Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. In determining fair value, the Company may use various valuation approaches, including market, income and/or cost approaches. The fair value hierarchy requires the Company to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. Fair value is a market-based measure considered from the perspective of a market participant. Accordingly, even when market assumptions are not readily available, the Company’s own assumptions reflect those that market participants would use in pricing the asset or liability at the measurement date. The fair value measurement accounting guidance describes the following three levels used to classify fair value measurements:
Level 1—Unadjusted1 - unadjusted quoted prices in active markets for identical assets or liabilities that are accessible by the Company.Company
Level 2—Quoted2 - quoted prices for similar assets and liabilities in an active market, quoted prices in markets that are not active or for which all significant inputs are observable, either directly or indirectly.indirectly
Level 3—Unobservable3 - unobservable inputs that are significant to the fair value of the assets or liabilities.liabilities
The availability of observable inputs can vary and in certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, the level within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. The Company’s assessment of the significance of a particular input to a fair value measurement requires judgment and consideration of factors specific to the asset or liability.

110


Recurring Fair Value Measurement Techniques
Mortgage-backed Securities
The Company’s mortgage-backed securities portfolio primarilyis comprised of agency mortgage-backed securities and CMOs. Agency mortgage-backed securities and CMOswhich are guaranteedguaranteed by U.S.US government sponsored enterprises and federal agencies. The weighted average coupon rates for the available-for-sale mortgage-backed securities at December 31, 2015 are shown in the following table:
Weighted Average
Coupon Rate
Agency mortgage-backed securities2.85%
Agency CMOs2.73%
The fair value of agency mortgage-backed securities was determined using a market approach with quoted market prices, recent market transactions and spread data for similar instruments. The fair value of agency CMOs was determined using market and income approaches with the Company’s own trading activities for identical or similar instruments. Agency mortgage-backed securities and CMOs were categorized in Level 2 of the fair value hierarchy.
Other Debt Securities
The fair value measurements of agency debentures were classified as Level 2 of the fair value hierarchy as they were based on quoted market prices observable in the marketplace.
The Company's fair value level classification of U.S.US Treasuries is based on the original maturity dates of the securities and whether the securities are the most recent issuances of a given maturity. U.S.US Treasuries with original maturities less than one year are classified as Level 1. U.S.US Treasuries with original maturities longer than one year are classified as Level 1 if they represent the most recent issuance of a given maturity; otherwise, these securities are classified as Level 2.
The fair value measurements of agency debentures and agency debt securities were determined using market and income approaches along with the Company’s own trading activities for identical or similar instruments and were categorized in Level 2 of the fair value hierarchy.
The Company’s municipal bonds are revenue bonds issued by state and other local government agencies. The valuation of corporate bonds is impacted by the credit worthiness of the corporate issuer. All of the Company’s municipal bonds and corporate bonds were rated investment grade at December 31, 2015.2017. These securities were valued using a market approach with pricing service valuations corroborated by recent market


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

transactions for identical or similar bonds. Municipal bonds and corporate bonds were categorized in Level 2 of the fair value hierarchy.
Publicly Traded Equity Securities
The fair value measurements of the Company's publicly traded equity securities were classified as Level 1 of the fair value hierarchy as they were based on quoted market prices in active markets.
Derivative Instruments
Interest rate swap and option contractsswaps were valued with an income approach using pricing models that are commonly used by the financial services industry. The market observable inputs used in the pricing models include the swap curve, the volatility surface, and prime or overnight indexed swap basis from a financial data provider. The Company does not consider these models to involve significant judgment on the part of management, and the Company corroborated the fair value measurements with counterparty valuations. The Company’s derivative instruments were categorized in Level 2 of the fair value hierarchy. The consideration of credit risk, the Company’s or the counterparty’s, did not result in an adjustment to the valuation of its derivative instruments in the periods presented.
Nonrecurring Fair Value Measurement Techniques
Certain other assets are recorded at fair value on a nonrecurring basis: 1) one- to four-family and home equity loans in which the amount of the loan balance in excess of the estimated current value of the underlying property less

111


estimated selling costs has been charged-off; and 2) real estate owned that is carried at the lower of the property’s carrying value or fair value less estimated selling costs.
The Company evaluates and reviews assets that have been subject to fair value measurement requirements on a quarterly basis in accordance with policies and procedures that were designed to be in compliance with guidance from the Company’s regulators. These policies and procedures govern the frequency of the review, the use of acceptable valuation methods, and the consideration of estimated selling costs.
Loans Receivable
Loans that have been delinquent for 180 days or that are in bankruptcy and certain TDR loan modifications are charged-off based on the estimated current value of the underlying property less estimated selling costs. Property valuations for these one- to four-family and home equity loans are based on the most recent "as is" property valuation data available, which may include appraisals, broker price opinions, ("BPOs"), automated valuation models or updated values using home price indices. Subsequent to the recording of an initial fair value measurement, these loans continue to be measured at fair value on a nonrecurring basis, utilizing the estimated value of the underlying property less estimated selling costs. These property valuations are updated on a monthly, quarterly or semi-annual basis depending on the type of valuation initially used. If the valuation data obtained is significantly different from the valuation previously received, the Company reviews additional property valuation data to corroborate or update the valuation. If the value of the underlying property has declined, an additional charge-off is recorded. If the value of the underlying property has increased, previously charged-off amounts are not reversed. IfRecoveries of previously charged-off amounts are recognized within the valuation data obtained is significantly different from the valuation previously received, the Company reviews additional property valuation data to corroborate or update the valuation.
BPOs are a type of valuation input used to determine the estimated property values of our collateral dependent mortgage loans. In addition, when available, BPOs are used in various loss mitigation, default management and portfolio monitoring efforts, allowance for loan losses modeling and CLTV estimates. The Company validates BPOs through quality control measures, including comparison to tax records, comparable sale and listing data, prior BPO values and original appraisals. The Company does not adjust BPO values but will only utilize BPOs that pass validation.when received.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Real Estate Owned
Property valuations for real estate owned are based on the lowest value of the most recent property valuation data available, which may include appraisals, listing prices or approved offer prices.
Nonrecurring fair value measurements on one- to four-family andloans, home equity loans and real estate owned were classified as Level 3 of the fair value hierarchy as the valuations included unobservable inputs that were significant to the fair value. The following table presents additional information about significant unobservable inputs used in the valuation of assets measured at fair value on a nonrecurring basis that were categorized in Level 3 of the fair value hierarchy at December 31, 20152017 and 2014:2016:
Unobservable Inputs Average RangeUnobservable Inputs Average Range
December 31, 2015   
December 31, 2017   
Loans receivable:      
One- to four-familyAppraised value $422,900
 $8,500-$1,900,000Appraised value $520,700
 $60,000 - $1,200,000
Home equityAppraised value $274,100
 $9,000-$1,300,000Appraised value $317,300
 $38,000 - $2,066,000
Real estate ownedAppraised value $330,700
 $26,500-$1,250,000Appraised value $355,200
 $4,500 - $2,000,000
      
December 31, 2014   
December 31, 2016   
Loans receivable:      
One- to four-familyAppraised value $378,700
 $37,000-$1,800,000Appraised value $408,100
 $50,000 - $1,490,000
Home equityAppraised value $280,400
 $9,000-$1,190,000Appraised value $312,000
 $6,000 - $2,500,000
Real estate ownedAppraised value $342,800
 $5,000-$1,950,000Appraised value $342,300
 $21,500 - $1,800,000


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Recurring and Nonrecurring Fair Value Measurements
Assets and liabilities measured at fair value at December 31, 20152017 and 20142016 are summarized in the following tables (dollars in millions):
Level 1 Level 2 Level 3 
Total
Fair Value
Level 1 Level 2 Level 3 
Total
Fair Value
December 31, 2015:       
December 31, 2017:       
Recurring fair value measurements:              
Assets              
Available-for-sale securities:              
Debt securities:              
Agency mortgage-backed securities and CMOs$
 $11,763
 $
 $11,763
Agency mortgage-backed securities$
 $19,195
 $
 $19,195
Agency debentures
 557
 
 557

 966
 
 966
U.S. Treasuries
 143
 
 143
US Treasuries
 458
 
 458
Agency debt securities
 55
 
 55

 33
 
 33
Municipal bonds
 35
 
 35

 20
 
 20
Corporate bonds
 4
 
 4
Total debt securities
 12,557
 
 12,557

 20,672
 
 20,672
Publicly traded equity securities32
 
 
 32
7
 
 
 7
Total available-for-sale securities32
 12,557
 
 12,589
7
 20,672
 
 20,679
Receivables from brokers, dealers and clearing organizations:       
US Treasuries300
 
 
 300
Other assets:              
Derivative assets(1)

 10
 
 10

 131
 
 131
Total assets measured at fair value on a recurring basis(2)
$32
 $12,567
 $
 $12,599
$307
 $20,803
 $
 $21,110
Liabilities              
Other liabilities:       
Derivative liabilities(1)
$
 $55
 $
 $55
$
 $14
 $
 $14
Total liabilities measured at fair value on a recurring basis(2)
$
 $55
 $
 $55
$
 $14
 $
 $14
Nonrecurring fair value measurements:              
Loans receivable:       
Loans receivable, net:       
One- to four-family$
 $
 $41
 $41
$
 $
 $22
 $22
Home equity
 
 22
 22

 
 13
 13
Total loans receivable
 
 63
 63

 
 35
 35
Other assets:       
Loans held-for-sale
 17
 
 17
Real estate owned
 
 26
 26

 
 26
 26
Total assets measured at fair value on a nonrecurring basis(3)
$
 $
 $89
 $89
$
 $17
 $61
 $78
 
(1)
All derivative assets and liabilities were interest rate contracts at December 31, 2015.2017. Information related to derivative instruments is detailed in Note 7—Accounting for 8—Derivative Instruments and Hedging Activities.Activities.
(2)Assets and liabilities measured at fair value on a recurring basis represented 28%33% and less than 1% of the Company’s total assets and total liabilities, respectively, at December 31, 2015.2017.
(3)Represents the fair value of assets prior to deducting estimated selling costs that were carried on the consolidated balance sheet at December 31, 2015,2017, and for which a fair value measurement was recorded during the period.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Level 1 Level 2 Level 3 
Total
Fair Value
Level 1 Level 2 Level 3 
Total
Fair Value
December 31, 2014:       
December 31, 2016:       
Recurring fair value measurements:              
Assets              
Available-for-sale securities:              
Debt securities:              
Agency mortgage-backed securities and CMOs$
 $11,164
 $
 $11,164
Agency mortgage-backed securities$
 $12,634
 $
 $12,634
Agency debentures
 648
 
 648

 788
 
 788
US Treasuries
 407
 
 407
Agency debt securities
 499
 
 499

 24
 
 24
Municipal bonds
 40
 
 40

 32
 
 32
Corporate bonds
 4
 
 4
Total debt securities
 12,355
 
 12,355

 13,885
 
 13,885
Publicly traded equity securities33
 
 
 33
7
 
 
 7
Total available-for-sale securities33
 12,355
 
 12,388
7
 13,885
 
 13,892
Other assets:              
Derivative assets(1)

 24
 
 24

 165
 
 165
Total assets measured at fair value on a recurring basis(2)
$33
 $12,379
 $
 $12,412
$7
 $14,050
 $
 $14,057
Liabilities              
Other liabilities:       
Derivative liabilities(1)
$
 $66
 $
 $66
$
 $31
 $
 $31
Total liabilities measured at fair value on a recurring basis(2)
$
 $66
 $
 $66
$
 $31
 $
 $31
Nonrecurring fair value measurements:              
Loans receivable:       
Loans receivable, net:       
One- to four-family$
 $
 $46
 $46
$
 $
 $25
 $25
Home equity
 
 32
 32

 
 21
 21
Total loans receivable
 
 78
 78

 
 46
 46
Other assets:       
Real estate owned
 
 38
 38

 
 35
 35
Total assets measured at fair value on a nonrecurring basis(3)
$
 $
 $116
 $116
$
 $
 $81
 $81
 
(1)
All derivative assets and liabilities were interest rate contracts at December 31, 2014.2016. Information related to derivative instruments is detailed in Note 7—Accounting for 8—Derivative Instruments and Hedging Activities.Activities.
(2)Assets and liabilities measured at fair value on a recurring basis represented 27%29% and less than 1% of the Company’s total assets and total liabilities, respectively, at December 31, 2014.2016.
(3)Represents the fair value of assets prior to deducting estimated selling costs that were carried on the consolidated balance sheet at December 31, 2014,2016, and for which a fair value measurement was recorded during the period.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents the gains and losses associated with therecognized on assets measured at fair value on a nonrecurring basis during the years ended December 31, 2015, 20142017 and 20132016 (dollars in millions):
December 31,Year Ended December 31,
2015 2014 20132017 2016 2015
One- to four-family$7
 $10
 $40
$4
 $4
 $7
Home equity14
 30
 58
5
 12
 14
Total losses on loans receivable measured at fair value$21
 $40
 $98
$9
 $16
 $21
Losses (gains) on real estate owned measured at fair value$
 $(2) $(1)
Losses on goodwill measured at fair value$
 $
 $142

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Transfers Between Levels 1, 2 and 23
For assets and liabilities measured at fair value on a recurring basis, the Company’s transfers between levels of the fair value hierarchy are deemed to have occurred at the beginning of the reporting period on a quarterly basis. The Company had no transfers between Level 1 and 2levels during the years ended December 31, 20152017 and 2014.2016.
Recurring Fair Value Measurements Categorized within Level 3
At both December 31, 2015 and 2014,For the periods presented, no assets or liabilities measured at fair value on a recurring basis were categorized within Level 3 of the fair value hierarchy.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Fair Value of Financial Instruments Not Carried at Fair Value
The following table summarizes the carrying values, fair values and fair value hierarchy level classification of financial instruments that are not carried at fair value on the consolidated balance sheet at December 31, 20152017 and December 31, 20142016 (dollars in millions):
December 31, 2015December 31, 2017
Carrying
Value
 Level 1 Level 2 Level 3 
Total
Fair Value
Carrying
Value
 Level 1 Level 2 Level 3 
Total
Fair Value
Assets                  
Cash and equivalents$2,233
 $2,233
 $
 $
 $2,233
$931
 $931
 $
 $
 $931
Cash required to be segregated under federal or other regulations$1,057
 $1,057
 $
 $
 $1,057
$872
 $872
 $
 $
 $872
Held-to-maturity securities:                  
Agency mortgage-backed securities and CMOs$10,353
 $
 $10,444
 $
 $10,444
Agency mortgage-backed securities$20,502
 $
 $20,404
 $
 $20,404
Agency debentures127
 
 125
 
 125
710
 
 708
 
 708
Agency debt securities2,523
 
 2,544
 
 2,544
2,615
 
 2,595
 
 2,595
Other non-agency debt securities10
 
 
 10
 10
Other12
 
 
 12
 12
Total held-to-maturity securities$13,013
 $
 $13,113
 $10
 $13,123
$23,839
 $
 $23,707
 $12
 $23,719
Receivables from brokers, dealers and clearing organizations$520
 $
 $520
 $
 $520
Margin receivables$7,398
 $
 $7,398
 $
 $7,398
Margin receivables(1)
$9,071
 $
 $9,071
 $
 $9,071
Loans receivable, net:                  
One- to four-family$2,465
 $
 $
 $2,409
 $2,409
$1,417
 $
 $
 $1,463
 $1,463
Home equity1,810
 
 
 1,660
 1,660
1,051
 
 
 1,055
 1,055
Consumer and other338
 
 
 343
 343
186
 
 
 187
 187
Total loans receivable, net(1)
$4,613
 $
 $
 $4,412
 $4,412
Total loans receivable, net(2)
$2,654
 $
 $
 $2,705
 $2,705
Receivables from brokers, dealers and clearing organizations(1)
$878
 $
 $878
 $
 $878
Other assets(1)(3)
$18
 $
 $18
 $
 $18
Liabilities                  
Deposits$29,445
 $
 $29,444
 $
 $29,444
$42,742
 $
 $42,741
 $
 $42,741
Customer payables$9,449
 $
 $9,449
 $
 $9,449
Payables to brokers, dealers and clearing organizations$1,576
 $
 $1,576
 $
 $1,576
$1,542
 $
 $1,542
 $
 $1,542
Customer payables$6,544
 $
 $6,544
 $
 $6,544
Other borrowings:                  
Securities sold under agreements to repurchase$82
 $
 $82
 $
 $82
FHLB advances$500
 $
 $500
 $
 $500
Trust preferred securities$409
 $
 $
 $252
 $252
$410
 $
 $
 $379
 $379
Total other borrowings$491

$

$82

$252

$334
$910

$

$500

$379

$879
Corporate debt$997
 $
 $1,055
 $
 $1,055
$991
 $
 $992
 $
 $992
(1)The fair value of securities that the Company received as collateral in connection with margin receivables and securities borrowing activities, including the fully paid lending program, where the Company is permitted to sell or re-pledge the securities, was approximately $12.8 billion at December 31, 2017. Of this amount, $3.2 billion had been pledged or sold in connection with securities loaned and deposits with clearing organizations at December 31, 2017.
(2)The carrying value of loans receivable, net includes the allowance for loan losses of $353$74 million and loans that are valuedrecorded at fair value on a nonrecurring basis at December 31, 2015.2017.
(3)The $18 million in other assets at December 31, 2017 represents securities borrowing from customers under the fully paid lending program.

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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
 December 31, 2014
 
Carrying
Value
 Level 1 Level 2 Level 3 
Total
Fair Value
Assets         
Cash and equivalents$1,783
 $1,783
 $
 $
 $1,783
Cash required to be segregated under federal or other regulations$555
 $555
 $
 $
 $555
Held-to-maturity securities:         
Agency mortgage-backed securities and CMOs$9,793
 $
 $9,971
 $
 $9,971
Agency debentures164
 
 166
 
 166
Agency debt securities2,281
 
 2,329
 
 2,329
Other non-agency debt securities10
 
 
 10
 10
Total held-to-maturity securities$12,248
 $
 $12,466
 $10
 $12,476
Receivables from brokers, dealers and clearing organizations$884
 $
 $884
 $
 $884
Margin receivables$7,675
 $
 $7,675
 $
 $7,675
Loans receivable, net:         
One- to four-family$3,053
 $
 $
 $2,742
 $2,742
Home equity2,475
 
 
 2,274
 2,274
Consumer and other451
 
 
 449
 449
Total loans receivable, net(1)
$5,979
 $
 $
 $5,465
 $5,465
Liabilities         
Deposits$24,890
 $
 $24,890
 $
 $24,890
Payables to brokers, dealers and clearing organizations$1,699
 $
 $1,699
 $
 $1,699
Customer payables$6,455
 $
 $6,455
 $
 $6,455
Other borrowings:         
Securities sold under agreements to repurchase$3,672
 $
 $3,681
 $
 $3,681
FHLB advances and trust preferred securities$1,299
 $
 $922
 $252
 $1,174
Total other borrowings$4,971

$

$4,603

$252

$4,855
Corporate debt$1,366
 $
 $1,491
 $
 $1,491

 December 31, 2016
 
Carrying
Value
 Level 1 Level 2 Level 3 
Total
Fair Value
Assets         
Cash and equivalents$1,950
 $1,950
 $
 $
 $1,950
Cash required to be segregated under federal or other regulations$1,460
 $1,460
 $
 $
 $1,460
Held-to-maturity securities:         
Agency mortgage-backed securities$12,868
 $
 $12,839
 $
 $12,839
Agency debentures29
 
 29
 
 29
Agency debt securities2,854
 
 2,848
 
 2,848
Total held-to-maturity securities$15,751
 $
 $15,716
 $
 $15,716
Margin receivables(1)
$6,731
 $
 $6,731
 $
 $6,731
Loans receivable, net:         
One- to four-family$1,918
 $
 $
 $1,942
 $1,942
Home equity1,385
 
 
 1,311
 1,311
Consumer and other248
 
 
 249
 249
Total loans receivable, net(2)
$3,551
 $
 $
 $3,502
 $3,502
Receivables from brokers, dealers and clearing organizations$1,056
 $
 $1,056
 $
 $1,056
Liabilities         
Deposits$31,682
 $
 $31,681
 $
 $31,681
Customer Payables$8,159
 $
 $8,159
 $
 $8,159
Payables to brokers, dealers and clearing organizations$983
 $
 $983
 $
 $983
Trust preferred securities$409
 $
 $
 $288
 $288
Corporate debt$994
 $
 $1,050
 $
 $1,050
 
(1)The fair value of securities that the Company received as collateral in connection with margin receivables and securities borrowing activities, where the Company is permitted to sell or re-pledge the securities, was approximately $9.8 billion at December 31, 2016. Of this amount, $2.0 billion had been pledged or sold in connection with securities loaned and deposits with clearing organizations at December 31, 2016.
(2)The carrying value of loans receivable, net includes the allowance for loan losses of $404$221 million and loans that are valuedrecorded at fair value on a nonrecurring basis at December 31, 2014.2016.
The fair value measurement techniques for financial instruments not carried at fair value on the consolidated balance sheet at December 31, 2015 and 2014 are summarized as follows:
Cash and equivalents, cash required to be segregated under federal or other regulations, margin receivables, receivables from brokers, dealers and clearing organizations, margin receivables,customer payables, payables to brokers, dealers and clearing organizations and customer payablesother assets—Due to their short term nature, fair value is estimated to be carrying value.
Held-to-maturity securitiesThe held-to-maturity securities portfolio included agency mortgage-backed securities and CMOs, agency debentures, agency debt securities, and other non-agency debt securities. The fairFair value of agency mortgage-backedheld-to-maturity securities is determined using market and income approaches with quoted market prices, recent market transactions and spread data for similar instruments. The fair value of agency CMOs and agency debt securities is determined using market and income approachesin a manner consistent with the Company’s own trading activities for identical or similar instruments. The fair valuepricing of agency debentures is based on quoted market prices that were derived from assumptions observable in the marketplace. Fair value of other non-agency debtavailable-for-sale securities is estimated to be carrying value.described above.

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Loans receivable, net—Fair value is estimated using a discounted cash flow model. Loans are differentiated based on their individual portfolio characteristics, such as product classification, loan category and pricing features and remaining maturity.features. Assumptions for expected losses, prepayments, cash flows and discount rates are adjusted to


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

reflect the individual characteristics of the loans, such as credit risk, coupon, term,lien position, and payment characteristics, as well as the secondary market conditions for these types of loans.
Although the market for one- to four-family and home equity loan portfolios has improved, given the lack of observability of valuation inputs, these fair value measurements cannot be determined with precision and changes in the underlying assumptions used, including discount rates, could significantly affect the results of current or future fair value estimates. In addition, the amount that would be realized in a forced liquidation, an actual sale or immediate settlement could be significantly lower than both the carrying value and the estimated fair value of the portfolio.
Deposits—Fair value of certificates of deposit is estimated using a discounted cash flow model. For the remainder of deposits, fair value is the amount payable on demand at the reporting date for sweep deposits, complete savings deposits, other money market and savings deposits and checking deposits. For certificates of deposit, fair value is estimated by discounting future cash flows using discount factors derived from current observable rates implied for other similar instruments with similar remaining maturities.date.
Securities sold under agreements to repurchase and FHLB advances—Fair value for securities sold under agreements to repurchasesrepurchase and FHLB advances was determined by discounting future cash flows using discount factors derived from current observable rates implied for other similar instruments with similar remaining maturities at December 31, 2015 and 2014. The Company terminated its repurchase agreements and FHLB advances during 2015. See Note 12—Other Borrowings for additional information.maturities.
Trust preferred securitiesFor subordinated debentures, fairFair value is estimated by discounting future cash flows at the yield implied by dealer pricing quotes.
Corporate debtFor interest-bearing corporate debt, fairFair value is estimated using dealer pricing quotes. The fair value of the non-interest-bearing convertible debentures is directly correlated to the intrinsic value of the Company’s underlying stock; therefore, as the price of the Company’s stock increases relative to the conversion price, the fair value of the convertible debentures increases.
Fair Value of Commitments and Contingencies
In the normal course of business, the Company makes various commitments to extend credit and incur contingent liabilities that are not reflected in the consolidated balance sheet. Changes in the economy or interest rates may influence the impact that these commitments and contingencies have on the Company in the future. The Company does not estimate the fair value of those commitments. The Company has the right to cancel these commitments in certain circumstances and has closed a significant amount of customer home equity lines of credit in the past eight years. At December 31, 2015, the Company had $70 million of unfunded commitments to extend credit. Information related to such commitments and contingent liabilities is detailedincluded in Note 19—20—Commitments, Contingencies and Other Regulatory Matters.


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NOTE 4—
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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 5—OFFSETTING ASSETS AND LIABILITIES

For financial statement purposes, the Company does not offset derivative instruments repurchase agreements, or securities borrowing and securities lending transactions. These activities are generally transacted under master agreements that are widely used by counterparties and that may allow for net settlements of payments in the normal course, as well as offsetting of all contracts with a given counterparty in the event of bankruptcy or default of one of the two parties to the transaction. The following table presents information about thesethe Company's derivative instruments, securities borrowing and securities lending transactions which are transacted under master agreements to enable the users of the Company’s consolidated financial statements to evaluate the potential effect of rights of setoffset-off between these recognized assets and recognized liabilities at December 31, 20152017 and 20142016 (dollars in millions):

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          Gross Amounts Not Offset in the Consolidated Balance Sheet  
    Gross Amounts of Recognized Assets and Liabilities Gross Amounts Offset in the Consolidated Balance Sheet Net Amounts Presented in the Consolidated Balance Sheet Financial Instruments Collateral Received or Pledged (Including Cash) Net Amount
December 31, 2015           
 Assets:           
  
Deposits paid for securities borrowed (1)(5)
$120
 $
 $120
 $(94) $(18) $8
   Total$120
 $
 $120
 $(94) $(18) $8
               
 Liabilities:           
  
Deposits received for securities loaned (2)(6)
1,535
 
 1,535
 (94) (1,314) 127
  
Repurchase agreements (2)(4)
82
 
 82
 
 (81) 1
  
Derivative liabilities (2)(3)
11
 
 11
 
 (11) 
   Total$1,628
 $
 $1,628
 $(94) $(1,406) $128
               
December 31, 2014           
 Assets:           
  
Deposits paid for securities borrowed (1)(5)
$474
 $
 $474
 $(188) $(267) $19
  
Derivative assets (1)(3)
24
 
 24
 (15) (3) 6
   Total$498
 $
 $498
 $(203) $(270) $25
               
 Liabilities:           
  
Deposits received for securities loaned (2)(6)
1,649
 
 1,649
 (188) (1,332) 129
  
Repurchase agreements (2)(4)
3,672
 
 3,672
 
 (3,671) 1
  
Derivative liabilities (2)(3)
30
 
 30
 (15) (15) 
   Total$5,351
 $
 $5,351
 $(203) $(5,018) $130
          Gross Amounts Not Offset in the Consolidated Balance Sheet  
    Gross Amounts of Recognized Assets and Liabilities Gross Amounts Offset in the Consolidated Balance Sheet 
Net Amounts Presented in the Consolidated Balance Sheet (1)
 Financial Instruments Collateral Received or Pledged (Including Cash) Net Amount
December 31, 2017           
 Assets:           
  
Deposits paid for securities borrowed (2)
$759
 $
 $759
 $(251) $(483) $25
   Total$759
 $
 $759
 $(251) $(483) $25
               
 Liabilities:           
  
Deposits received for securities loaned (3)
$1,373
 $
 $1,373
 $(251) $(1,004) $118
  
Derivative liabilities (4)(5)
5
 
 5
 
 (5) 
   Total$1,378
 $
 $1,378
 $(251) $(1,009) $118
               
December 31, 2016           
 Assets:           
  
Deposits paid for securities borrowed (2)
$774
 $
 $774
 $(192) $(560) $22
   Total$774
 $
 $774
 $(192) $(560) $22
               
 Liabilities:           
  
Deposits received for securities loaned (3)
$926
 $
 $926
 $(192) $(661) $73
  
Derivative liabilities (4)(5)
6
 
 6
 
 (6) 
   Total$932
 $
 $932
 $(192) $(667) $73
(1)Net amount of deposits paid for securities borrowed and derivative assets presented in the consolidated balance sheet are reflected in the receivables from brokers, dealers and clearing organizations and other assets line items respectively.
(2)in the consolidated balance sheet. Net amount of deposits received for securities loaned repurchase agreements and derivative liabilities presented in the consolidated balance sheet are reflected in the payables to brokers, dealers and clearing organizations other borrowings and other liabilities line items in the consolidated balance sheet, respectively.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(3)Excludes net accrued interest payable of $3 million and $7 million at December 31, 2015 and 2014, respectively.
(4)The Company pledges available-for-sale and held-to-maturity securities as collateral for amounts due on repurchase agreements and derivative liabilities. The collateral pledged included available-for-sale securities at fair value for December 31, 2015 and available-for-sale securities at fair value and held-to-maturity securities at amortized cost for December 31, 2014.
(5)(2)Included in the gross amounts of deposits paid for securities borrowed was $34$347 million and $278$307 million at December 31, 20152017 and 2014,2016, respectively, transacted through a program with a clearing organization, which guarantees the return of cash to the Company. For presentation purposes, these amounts presented are based on the counterparties under the Company’s master securities loan agreements.
(6)(3)Included in the gross amounts of deposits received for securities loaned was $722$821 million and $1.1 billion$546 million at December 31, 20152017 and 2014,2016, respectively, transacted through a program with a clearing organization, which guarantees the return of securities to the Company. For presentation purposes, these amounts presented are based on the counterparties under the Company’s master securities loan agreements.
Certain types of derivatives that the Company trades are subject to derivatives clearing agreements ("cleared derivatives contracts") under the Dodd-Frank Act. These cleared derivatives contracts enable clearing by a derivatives clearing organization through a clearing member. Under the contracts, the clearing member typically has a one-way right to offset all contracts in the event of the Company’s default or bankruptcy. As such, the cleared derivatives

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contracts are not bilateral master netting agreements and do not allow for offsetting. At December 31, 2015 and 2014, the Company had $10 million and $0, respectively, in derivative assets of cleared derivatives contracts and $44 million and $36 million, respectively, in derivative liabilities of cleared derivatives contracts.
(4)Excludes net accrued interest payable of $2 million at both December 31, 2017 and 2016.
(5)Collateral pledged included held-to-maturity securities at amortized cost at both December 31, 2017 and 2016.
Securities Lending Transactions
The Company lends customer equityDeposits paid for securities to other broker-dealers in connection with its securities lending activitiesborrowed and receives cash as collateral for the securities loaned. The Company records deposits received for securities loaned in payables to brokers, dealers and clearing organizations onare recorded at the consolidated balance sheet. At December 31, 2015,amount of cash collateral advanced or received. Securities borrowing transactions require the Company recorded a gross obligationto deposit cash with the lender whereas securities lending transactions result in the Company receiving collateral in the form of $1.5 billion as deposits received for securities loaned on its consolidated balance sheet. Securities lendingcash, with both requiring cash in an amount generally in excess of the market value of the securities. These transactions have overnight or continuous remaining contractual maturities.
Securities lending transactions expose the Company to counterparty credit risk and market risk associated with the securities loaned under these transactions.risk. To manage the counterparty risk, the Company maintains internal standards for approving counterparties, reviews and analyzes the credit rating of each counterparty, and monitors its positions with each counterparty on an ongoing basis. In addition, for certain of the Company's securities lending transactions, the Company uses a program with a clearing organization that guarantees the return of securities to the Company.securities. The Company manages its exposure tomonitors the market risk associated withvalue of the securities borrowed and loaned under these transactions by using collateral arrangements that require additional collateral to be obtained from or excess collateral to be returned to the counterparties based on changes in market value, to maintain specified collateral levels.
Derivative Transactions
Certain types of derivatives that the Company utilizes in its hedging activities are subject to derivatives clearing agreements (cleared derivatives contracts) under the Dodd-Frank Act. These cleared derivatives contracts enable clearing by a derivatives clearing organization through a clearing member. Under the contracts, the clearing member typically has a one-way right to offset all contracts in the event of the Company's default or bankruptcy. Collateral exchanged under these contracts is not included in the table above as the contracts may not qualify as master netting agreements. At December 31, 2017 and 2016, the Company had $131 million and $165 million, respectively, of cleared derivative contract assets. At December 31, 2017 and 2016, the Company had $9 million and $25 million, respectively, of cleared derivative contract liabilities.
In January 2017, a clearing organization through which the Company executes certain of its derivative contracts amended its rulebook to legally characterize variation margin payments as settlements of the derivatives' exposure rather than collateral against the exposure. For these contracts, amounts exchanged with counterparties are reflected as a reduction of the related derivative assets or liabilities, including accrued interest, on the consolidated balance sheet. At December 31, 2017, the Company had derivative assets and liabilities of $6 million and $18 million, respectively, excluding accrued interest, that were settled by variation margin payments and are therefore excluded from the table above.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 5—
NOTE 6—AVAILABLE-FOR-SALE AND HELD-TO-MATURITY SECURITIES
The amortized cost and fair value of available-for-sale and held-to-maturity securities at December 31, 20152017 and 20142016 are shown in the following tables (dollars in millions):
Amortized
Cost
 
Gross
Unrealized /
Unrecognized
Gains
 
Gross
Unrealized /
Unrecognized
Losses
 Fair Value
Amortized
Cost
 
Gross
Unrealized /
Unrecognized
Gains
 
Gross
Unrealized /
Unrecognized
Losses
 Fair Value
December 31, 2015:       
December 31, 2017:       
Available-for-sale securities:              
Debt securities:              
Agency mortgage-backed securities and CMOs$11,888
 $41
 $(166) $11,763
Agency mortgage-backed securities$19,395
 $47
 $(247) $19,195
Agency debentures551
 18
 (12) 557
939
 39
 (12) 966
U.S. Treasuries147
 
 (4) 143
US Treasuries452
 10
 (4) 458
Agency debt securities55
 
 
 55
34
 
 (1) 33
Municipal bonds35
 
 
 35
20
 
 
 20
Corporate bonds5
 
 (1) 4
Total debt securities12,681
 59
 (183) 12,557
20,840
 96
 (264) 20,672
Publicly traded equity securities(1)
33
 
 (1) 32
7
 
 
 7
Total available-for-sale securities$12,714
 $59
 $(184) $12,589
$20,847
 $96
 $(264) $20,679
Held-to-maturity securities:              
Agency residential mortgage-backed securities and CMOs$10,353
 $149
 $(58) $10,444
Agency mortgage-backed securities$20,502
 $95
 $(193) $20,404
Agency debentures127
 
 (2) 125
710
 
 (2) 708
Agency debt securities2,523
 34
 (13) 2,544
2,615
 15
 (35) 2,595
Other non-agency debt securities10
 
 
 10
Other12
 
 
 12
Total held-to-maturity securities$13,013
 $183
 $(73) $13,123
$23,839
 $110
 $(230) $23,719
              
December 31, 2014:
     
Available-for-sale securities:       
December 31, 2016:
     
Available-for-sale securities:(2)
       
Debt securities:              
Agency mortgage-backed securities and CMOs$11,156
 $113
 $(105) $11,164
Agency mortgage-backed securities$12,946
 $24
 $(336) $12,634
Agency debentures620
 28
 
 648
791
 18
 (21) 788
US Treasuries452
 
 (45) 407
Agency debt securities487
 12
 
 499
25
 
 (1) 24
Municipal bonds40
 1
 (1) 40
32
 
 
 32
Corporate bonds5
 
 (1) 4
Total debt securities12,308
 154
 (107) 12,355
14,246
 42
 (403) 13,885
Publicly traded equity securities(1)
33
 
 
 33
7
 
 
 7
Total available-for-sale securities$12,341
 $154
 $(107) $12,388
$14,253
 $42
 $(403) $13,892
Held-to-maturity securities:       
Agency residential mortgage-backed securities and CMOs$9,793
 $217
 $(39) $9,971
Held-to-maturity securities:(2)
       
Agency mortgage-backed securities$12,868
 $123
 $(152) $12,839
Agency debentures164
 2
 
 166
29
 
 
 29
Agency debt securities2,281
 54
 (6) 2,329
2,854
 26
 (32) 2,848
Other non-agency debt securities10
 
 
 10
Total held-to-maturity securities$12,248
 $273
 $(45) $12,476
$15,751
 $149
 $(184) $15,716
(1)Publicly traded equity securities consistedConsists of investments in a mutual fund related to the Community Reinvestment Act.

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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

(2)Securities with a fair value of approximately $492 million were transferred from available-for-sale securities to held-to-maturity securities during the year ended December 31, 2016 pursuant to an evaluation of our investment strategy and an assessment by management about our intent and ability to hold those particular securities until maturity.
Contractual Maturities
The contractual maturities of all available-for-sale and held-to-maturity debt securities at December 31, 20152017 are shown belowin the following table (dollars in millions): 
Amortized Cost Fair ValueAmortized Cost Fair Value
Available-for-sale debt securities:      
Due within one year$
 $
$
 $
Due within one to five years41
 41
363
 353
Due within five to ten years2,408
 2,362
8,713
 8,647
Due after ten years10,232
 10,154
11,764
 11,672
Total available-for-sale debt securities$12,681
 $12,557
$20,840
 $20,672
Held-to-maturity debt securities:      
Due within one year$43
 $43
$160
 $159
Due within one to five years1,166
 1,203
2,027
 2,039
Due within five to ten years3,611
 3,643
5,509
 5,486
Due after ten years8,193
 8,234
16,143
 16,035
Total held-to-maturity debt securities$13,013
 $13,123
$23,839
 $23,719
At December 31, 2015,2017 and 2016, the Company had pledged $17 million of available-for-sale debt securities$5.5 billion and $0.7$0.5 billion, respectively, of held-to-maturity debt securities, and $352 million and $6 million, respectively, of available-for-sale securities, as collateral for FHLB advances, derivatives and other purposes. At December 31, 2014, the Company pledged $1.6 billion of available-for-sale debt securities and $3.1 billion of held-to-maturity debt securities as collateral for repurchase agreements, derivatives and other purposes. The decrease in the amount of pledged debt securities was a result of the termination of the wholesale funding obligations during 2015.

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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Investments with Unrealized or Unrecognized Losses
The following tables show the fair value and unrealized or unrecognized losses on available-for-sale and held-to-maturity securities, aggregated by investment category, and the length of time that individual securities have been in a continuous unrealized or unrecognized loss position at December 31, 20152017 and 20142016 (dollars in millions):
Less than 12 Months 12 Months or More TotalLess than 12 Months 12 Months or More Total
Fair Value 
Unrealized /
Unrecognized
Losses
 Fair Value 
Unrealized /
Unrecognized
Losses
 Fair Value 
Unrealized /
Unrecognized
Losses
Fair Value 
Unrealized /
Unrecognized
Losses
 Fair Value 
Unrealized /
Unrecognized
Losses
 Fair Value 
Unrealized /
Unrecognized
Losses
December 31, 2015:           
December 31, 2017:           
Available-for-sale securities:                      
Debt securities:                      
Agency mortgage-backed securities and CMOs$6,832
 $(88) $2,496
 $(78) $9,328
 $(166)
Agency mortgage-backed securities$4,638
 $(23) $8,027
 $(224) $12,665
 $(247)
Agency debentures329
 (12) 9
 
 338
 (12)
 
 283
 (12) 283
 (12)
U.S. Treasuries143
 (4) 
 
 143
 (4)
US Treasuries
 
 147
 (4) 147
 (4)
Agency debt securities55
 
 
 
 55
 
9
 
 24
 (1) 33
 (1)
Municipal bonds
 
 15
 
 15
 

 
 11
 
 11
 
Corporate bonds
 
 4
 (1) 4
 (1)
Publicly traded equity securities32
 (1) 
 
 32
 (1)7
 
 
 
 7
 
Total temporarily impaired available-for-sale securities$7,391
 $(105) $2,524
 $(79) $9,915
 $(184)$4,654
 $(23) $8,492
 $(241) $13,146
 $(264)
Held-to-maturity securities:                      
Agency mortgage-backed securities and CMOs$2,807
 $(25) $1,495
 $(33) $4,302
 $(58)
Agency mortgage-backed securities$9,982
 $(78) $4,906
 $(115) $14,888
 $(193)
Agency debentures114
 (2) 
 
 114
 (2)597
 (2) 9
 
 606
 (2)
Agency debt securities1,006
 (10) 134
 (3) 1,140
 (13)373
 (3) 1,345
 (32) 1,718
 (35)
Total temporarily impaired held-to-maturity securities$3,927
 $(37) $1,629
 $(36) $5,556
 $(73)$10,952
 $(83) $6,260
 $(147) $17,212
 $(230)
                      
December 31, 2014:
 
 
 
 
 
December 31, 2016:
 
 
 
 
 
Available-for-sale securities:        

 

        

 

Debt securities:                      
Agency mortgage-backed securities and CMOs$403
 $(1) $4,674
 $(104) $5,077
 $(105)
Agency mortgage-backed securities$9,281
 $(279) $1,620
 $(57) $10,901
 $(336)
Agency debentures
 
 9
 
 9
 
454
 (21) 
 
 454
 (21)
US Treasuries407
 (45) 
 
 407
 (45)
Agency debt securities24
 (1) 
 
 24
 (1)
Municipal bonds3
 
 16
 (1) 19
 (1)13
 
 
 
 13
 
Corporate bonds
 
 5
 (1) 5
 (1)
Publicly traded equity securities7
 
 
 
 7
 
Total temporarily impaired available-for-sale securities$406
 $(1) $4,704
 $(106) $5,110
 $(107)$10,186
 $(346) $1,620
 $(57) $11,806
 $(403)
Held-to-maturity securities:                      
Agency mortgage-backed securities and CMOs$45
 $
 $2,289
 $(39) $2,334
 $(39)
Agency mortgage-backed securities$5,929
 $(123) $1,272
 $(29) $7,201
 $(152)
Agency debentures18
 
 
 
 18
 
Agency debt securities110
 (1) 560
 (5) 670
 (6)1,739
 (32) 18
 
 1,757
 (32)
Total temporarily impaired held-to-maturity securities$155
 $(1) $2,849
 $(44) $3,004
 $(45)$7,686
 $(155) $1,290
 $(29) $8,976
 $(184)


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The Company does not believe that any individual unrealized loss in the available-for-sale portfolio or unrecognized loss in the held-to-maturity portfolio as of December 31, 20152017 represents a credit loss. The Company does not intend to sell the debt securities in an unrealized or unrecognized loss position as of the balance sheet date and it is not more likely than not that the Company will be required to sell the debt securities before the anticipated recovery of its remaining amortized cost of the debt securities in an unrealized or unrecognized loss position at December 31, 2015. 2017.
There were no impairment losses recognized in earnings on available-for-sale or held-to-maturity securities during the years ended December 31, 20152017, 2016 and 2014, respectively. There was a net impairment of $3 million recognized during the year ended December 31, 2013.2015.
Included within the Company's securities portfolios are securities that have been written-down to a zero carrying value. The credit loss component of debt securities held by the Company that had a noncredit loss component previously recognized in other comprehensive income was $152$136 million at both December 31, 20152017 and 2014 and $166 million as of December 31, 2013. Of these amounts, $1232016, decreasing from $152 million at both December 31, 2015 and 2014 and $121 million as of December 31, 2013 relates to debt securities that have been factored to zero, but the Company still holds legal title to these securities until maturity or until they are sold.

2015.
Gains (Losses) on Securities and Other, Net
The detailedfollowing table shows the components of the gains (losses) on securities and other, net line item on the consolidated statement of income for the years ended December 31, 2015, 20142017, 2016 and 2013 are as follows2015 (dollars in millions):
Year Ended December 31,Year Ended December 31,
2015 2014 20132017 2016 2015
Reclassification of deferred losses on cash flow hedges$(370) $
 $
$
 $
 $(370)
Hedge ineffectiveness(1) (10) 1
Gains on available-for-sale securities, net:
          
Gains on available-for-sale securities58
 $42
 $69
40
 54
 58
Losses on available-for-sale securities(20) 
 (8)
 (1) (20)
Subtotal38
 42
 61
40
 53
 38
Gains (losses) on loans, net2
 4
 (1)
Gains (losses) on securities and other$(331) $36
 $61
Hedge ineffectiveness(14) (6) (1)
Equity method investment income (loss) and other2
 (5) 9
Gains (losses) on securities and other, net$28
 $42
 $(324)
Gains (losses) on securities

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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 7—LOANS RECEIVABLE, NET
The following table presents loans receivable at December 31, 2017 and other were $(331) million for2016 disaggregated by delinquency status (dollars in millions):
  Days Past Due    
 Current30-8990-179180+TotalUnamortized premiums, netAllowance for loans lossesLoans Receivable, Net
December 31, 2017        
One- to four-family$1,269
$59
$22
$82
$1,432
$9
$(24)$1,417
Home equity1,014
36
15
32
1,097

(46)1,051
Consumer and other185
3


188
2
(4)186
Total loans receivable$2,468
$98
$37
$114
$2,717
$11
$(74)$2,654
         
December 31, 2016        
One- to four-family$1,774
$67
$23
$86
$1,950
$13
$(45)$1,918
Home equity1,442
43
18
53
1,556

(171)1,385
Consumer and other245
4
1

250
3
(5)248
Total loans receivable$3,461
$114
$42
$139
$3,756
$16
$(221)$3,551
During the year ended December 31, 2015 compared to $362017, the Company sold certain loans with a carrying value of $41 million for the same period in 2014. Gains (losses) on securities and other forproceeds that approximated book value. The Company also transferred loans with a carrying value of $17 million to held-for-sale during the year ended December 31, 2015 included $370 million of losses reclassified from accumulated comprehensive loss related to cash flow hedges. Gains (losses) on securities and2017. These loans are reflected within other for the year ended December 31, 2014 included a gain of $7 millionassets on the sale of one- to four-family loans modified as TDRs and a gain of $6 million recognized on the sale of available-for-sale non-agency CMOs. See Note 12—Other Borrowings for additional information.

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NOTE 6—LOANS RECEIVABLE, NET
Loans receivable, netconsolidated balance sheet at December 31, 2015 and 2014 are summarized as follows (dollars in millions):
 December 31,
 2015 2014
One- to four-family$2,488
 $3,060
Home equity2,114
 2,834
Consumer and other341
 455
Total loans receivable4,943
 6,349
Unamortized premiums, net23
 34
Allowance for loan losses(353) (404)
Total loans receivable, net$4,613
 $5,979
2017.
At December 31, 2015,2017, the Company pledged $4.2$2.2 billion and $0.2 billion of loans as collateral to the FHLB and Federal Reserve Bank of Richmond, respectively. At December 31, 2016, the Company pledged $3.1 billion and $0.3 billion of loans as collateral to the FHLB and Federal Reserve Bank of Richmond, respectively.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Credit Quality and Concentrations of Credit Risk
The Company tracks and reviews factors to predict and monitor credit risk in its mortgage loan portfolio on an ongoing basis. The following tables show the distribution of the Company’s mortgage loan portfolios by credit quality indicator at December 31, 2017 and 2016 (dollars in millions):
 One- to Four-Family Home Equity
 December 31, December 31,
Current LTV/CLTV(1)
2017 2016 2017 2016
<=80%$1,031
 $1,308
 $531
 $686
80%-100%256
 413
 291
 414
100%-120%91
 143
 176
 274
>120%54
 86
 99
 182
Total mortgage loans receivable$1,432
 $1,950
 $1,097
 $1,556
Average estimated current LTV/CLTV (2)
70% 73% 84% 87%
Average LTV/CLTV at loan origination (3)
71% 71% 81% 81%
(1)Current CLTV calculations for home equity loans are based on the maximum available line for HELOCs and outstanding principal balance for HEILs. For home equity loans in the second lien position, the original balance of the first lien loan at origination date and updated valuations on the property underlying the loan are used to calculate CLTV. Current property value estimates are updated on a quarterly basis.
(2)The average estimated current LTV/CLTV ratio reflects the outstanding balance at the balance sheet date and the maximum available line for HELOCs, divided by the estimated current value of the underlying property.
(3)Average LTV/CLTV at loan origination calculations are based on LTV/CLTV at time of purchase for one- to four-family purchased loans, HEILs and the maximum available line for HELOCs.
 One- to Four-Family Home Equity
 December 31, December 31,
Current FICO2017 2016 2017 2016
>=720$805
 $1,121
 $548
 $778
719 - 700138
 179
 106
 156
699 - 680105
 153
 93
 141
679 - 66078
 121
 79
 117
659 - 620122
 154
 103
 149
<620184
 222
 168
 215
Total mortgage loans receivable$1,432
 $1,950
 $1,097
 $1,556
One- to four-family loans include loans with an interest-only period, followed by an amortizing period. At December 31, 2014,2017, nearly 100% of these loans were amortizing and this portfolio will be fully converted in 2018. The home equity loan portfolio consists of HEILs and HELOCs. HEILs are primarily fully amortizing loans that do not offer the option of an interest-only payment. The majority of HELOCs had an interest only draw period at origination and converted to amortizing loans at the end of the draw period. At December 31, 2017, nearly 100% of the HELOC portfolio had converted from the interest-only draw period and will be fully converted in 2019.
The weighted average age of our mortgage and consumer loans receivable was 11.8 and 10.8 years at December 31, 2017 and 2016, respectively. Approximately 34% and 36% of the Company’s mortgage loans receivable were concentrated in California at December 31, 2017 and 2016, respectively. No other state had concentrations of mortgage loans that represented 10% or more of the Company’s mortgage loans receivable at December 31, 2017 and 2016.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Nonperforming Loans
The Company classifies loans as nonperforming when they are no longer accruing interest. The following table shows the comparative data for nonperforming loans at December 31, 2017 and 2016 (dollars in millions):
 December 31,
 2017 2016
One- to four-family$192
 $215
Home equity98
 136
Consumer and other
 1
Total nonperforming loans receivable$290
 $352
At December 31, 2017 and 2016, the Company pledged $5.4 billionheld $26 million and $0.5 billion$35 million, respectively, of real estate owned that were acquired through foreclosure or through a deed in lieu of foreclosure or similar legal agreement. The Company held $101 million and $112 million of loans for which formal foreclosure proceedings were in process at December 31, 2017 and 2016, respectively.
Allowance for Loan Losses
The allowance for loan losses is management’s estimate of probable losses inherent in the loan portfolio at the balance sheet date, as collateralwell as the forecasted losses, including economic concessions to borrowers, over the estimated remaining life of loans modified as TDRs. The general allowance for loan losses includes a qualitative component to account for a variety of factors that present additional uncertainty that may not be fully considered in the quantitative loss model but are factors we believe may impact the level of credit losses.
The following table presents the allowance for loan losses by loan portfolio at December 31, 2017 and 2016 (dollars in millions): 
 One- to Four-Family Home Equity Consumer and other Total
 December 31, December 31, December 31, December 31,
 2017 2016 2017 2016 2017 2016 2017 2016
General reserve:               
Quantitative component$15
 $34
 $14
 $118
 $4
 $5
 $33
 $157
Qualitative component3
 4
 3
 2
 
 
 6
 6
Specific valuation allowance6
 7
 29
 51
 
 
 35
 58
Total allowance for loan losses$24
 $45
 $46
 $171
 $4
 $5
 $74
 $221
Allowance as a % of loans
receivable
(1)
1.6%
2.3% 4.2% 11.0% 2.1% 1.9% 2.7% 5.8%
(1)Allowance as a percentage of loans receivable is calculated based on the gross loans receivable including net unamortized premiums for each respective category.



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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table provides a roll forward by loan portfolio of the allowance for loan losses for the years ended December 31, 2017, 2016 and 2015 (dollars in millions):
 Year Ended December 31, 2017
 
One- to
Four-Family
 
Home
Equity
 Consumer and other Total
Allowance for loan losses, beginning of period$45
 $171
 $5
 $221
Provision (benefit) for loan losses(29) (141) 2
 (168)
Charge-offs
 (7) (6) (13)
Recoveries8
 23
 3
 34
Net (charge-offs) recoveries8
 16
 (3) 21
Allowance for loan losses, end of period$24
 $46
 $4
 $74
        
 Year Ended December 31, 2016
 
One- to
Four-Family
 
Home
Equity
 Consumer and other Total
Allowance for loan losses, beginning of period$40
 $307
 $6
 $353
Provision (benefit) for loan losses(2) (148) 1
 (149)
Charge-offs(1) (17) (7) (25)
Recoveries8
 29
 5
 42
Net (charge-offs) recoveries7
 12
 (2) 17
Allowance for loan losses, end of period$45
 $171
 $5
 $221
        
 Year Ended December 31, 2015
 
One- to
Four-Family
 
Home
Equity
 Consumer and other Total
Allowance for loan losses, beginning of period$27
 $367
 $10
 $404
Provision (benefit) for loan losses15
 (55) 
 (40)
Charge-offs(2) (31) (11) (44)
Recoveries
 26
 7
 33
Net (charge-offs) recoveries(2) (5) (4) (11)
Allowance for loan losses, end of period$40
 $307
 $6
 $353
Total loans receivable designated as held-for-investment decreased $0.9 billion during the year ended December 31, 2017. The allowance for loan losses was $74 million, or 2.7% of total loans receivable, as of December 31, 2017 compared to $221 million, or 5.8% of total loans receivable, as of December 31, 2016. Net recoveries for the year ended December 31, 2017 were $21 million compared to $17 million in the same period in 2016.
The benefit for loan losses of $168 million for the year ended December 31, 2017 reflected approximately $70 million of benefit recognized during the second quarter of 2017 resulting from refined default assumptions based on the sustained outperformance of converted mortgage loans that had been amortizing for 12 months or longer. At the time of this refinement in the second quarter of 2017, more than 50% of these converted loans had been amortizing 12 months or longer. This actual performance data was better than prior performance assumptions and, combined with the substantial performance history, the uncertainty with respect to the FHLBpopulation of converting loans had significantly decreased. In order to refine the default assumptions around the remaining population that had not yet started amortizing or that had not


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

reached 12 months post conversion, the Company evaluated whether the credit quality and Federal Reserve Bank, respectively.performance of these loans was consistent with the seasoned amortizing portfolio. The Company determined that FICO scores, LTV/CLTVs and delinquency rates were comparable to the seasoned portfolio, and therefore applied the refined default assumptions to this remaining population.
The benefits to provision for loan losses also reflect recoveries in excess of prior estimates, including recoveries of previous charge-offs. The timing and magnitude of charge-offs and recoveries are affected by many factors and we anticipate variability from quarter to quarter.
The following table presents the total recorded investment in loans receivable and allowance for loan losses by loans that have been collectively evaluated for impairment and those that have been individually evaluated for impairment by loan class at December 31, 20152017 and 2014 (dollars in millions):
 Recorded Investment Allowance for Loan Losses
 December 31, December 31,
 2015 2014 2015 2014
Collectively evaluated for impairment:       
One- to four-family
$2,219
 $2,764
 $31
 $18
Home equity
1,915
 2,625
 255
 310
Consumer and other344
 461
 6
 10
Total collectively evaluated for impairment4,478
 5,850
 292
 338
Individually evaluated for impairment:       
One- to four-family286
 316
 9
 9
Home equity202
 217
 52
 57
Total individually evaluated for impairment488
 533
 61
 66
Total$4,966
 $6,383
 $353
 $404
Credit Quality and Concentrations of Credit Risk
The Company tracks and reviews factors to predict and monitor credit risk in its mortgage loan portfolio on an ongoing basis. These factors include: loan type, estimated current LTV/CLTV ratios, delinquency history, borrowers’ current credit scores, housing prices, loan vintage and geographic location of the property. The Company believes LTV/CLTV ratios and credit scores are the key factors in determining future loan performance. The factors are updated on at least a quarterly basis. The Company tracks and reviews delinquency status to predict and monitor credit risk in the consumer and other loan portfolio on at least a quarterly basis.
Credit Quality
The following tables show the distribution of the Company’s mortgage loan portfolios by credit quality indicator at December 31, 2015 and 2014 (dollars in millions):

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 One- to Four-Family Home Equity
 December 31, December 31,
Current LTV/CLTV (1)
2015 2014 2015 2014
<=80%$1,519
 $1,757
 $843
 $1,081
80%-100%609
 807
 549
 755
100%-120%227
 311
 420
 557
>120%133
 185
 302
 441
Total mortgage loans receivable$2,488
 $3,060
 $2,114
 $2,834
Average estimated current LTV/CLTV (2)
77% 79% 90% 92%
Average LTV/CLTV at loan origination (3)
71% 71% 81% 80%
(1)Current CLTV calculations for home equity loans are based on the maximum available line for home equity lines of credit and outstanding principal balance for home equity installment loans. For home equity loans in the second lien position, the original balance of the first lien loan at origination date and updated valuations on the property underlying the loan are used to calculate CLTV. Current property values are updated on a quarterly basis using the most recent property value data available to the Company. For properties in which the Company did not have an updated valuation, home price indices were utilized to estimate the current property value.
(2)The average estimated current LTV/CLTV ratio reflects the outstanding balance at the balance sheet date and the maximum available line for home equity lines of credit, divided by the estimated current value of the underlying property.
(3)Average LTV/CLTV at loan origination calculations are based on LTV/CLTV at time of purchase for one- to four-family purchased loans and home equity installment loans and maximum available line for home equity lines of credit.
 One- to Four-Family Home Equity
 December 31, December 31,
Current FICO (1)
2015 2014 2015 2014
>=720$1,423
 $1,734
 $1,069
 $1,487
719 - 700246
 296
 222
 292
699 - 680198
 260
 183
 238
679 - 660150
 197
 152
 203
659 - 620198
 237
 203
 258
<620273
 336
 285
 356
Total mortgage loans receivable$2,488
 $3,060
 $2,114
 $2,834
(1)FICO scores are updated on a quarterly basis; however, there were approximately $39 million and $49 million of one- to four-family loans at December 31, 2015 and 2014, respectively, and $3 million and $4 million of home equity loans, respectively, for which the updated FICO scores were not available. For these loans, the current FICO distribution included the most recent FICO scores where available, otherwise the original FICO score was used.
Concentrations of Credit Risk
One- to four-family loans include interest-only loans for a five to ten year period, followed by an amortizing period ranging from 20 to 25 years. At December 31, 2015, 39% of the Company's one- to four-family portfolio was not yet amortizing. However, during the year ended December 31, 2015, approximately 15% of these borrowers made voluntary annual principal payments of at least $2,500 and over a third of those borrowers made voluntary annual principal payments of at least $10,000.
The home equity loan portfolio is primarily second lien loans on residential real estate properties, which have a higher level of credit risk than first lien mortgage loans. Approximately 13% of the home equity portfolio was in the first lien position and the Company holds both the first and second lien positions in less than 1% of the home equity loan portfolio at December 31, 2015. The home equity loan portfolio consists of approximately 18% of home equity installment loans and approximately 82% of home equity lines of credit at December 31, 2015.
Home equity installment loans are primarily fixed rate and fixed term, fully amortizing loans that do not offer the option of an interest-only payment. The majority of home equity lines of credit convert to amortizing loans at the end of the draw period, which typically ranges from five to ten years. Approximately 4% of this portfolio will require the borrowers to repay the loan in full at the end of the draw period. At December 31, 2015, 61% of the home equity line of credit portfolio had not converted from the interest-only draw period and had not begun amortizing. However, during the year ended December 31, 2015, approximately 40% of the borrowers made annual principal payments of at

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least $500 on their home equity lines of credit and slightly under half of those borrowers reduced their principal balance by at least $2,500.
The following table outlines when one- to four-family and home equity lines of credit convert to amortizing by percentage of the one- to four-family portfolio and home equity line of credit portfolios, respectively, at December 31, 2015:
Period of Conversion to Amortizing Loan
% of One- to Four-Family
Portfolio
 
% of Home Equity Line of 
Credit Portfolio
Already amortizing61% 39%
Through December 31, 201617% 45%
Year ending December 31, 201722% 15%
Year ending December 31, 2018 or later—% 1%
Approximately 37% and 38% of the Company’s mortgage loans receivable were concentrated in California at December 31, 2015 and 2014, respectively. No other state had concentrations of mortgage loans that represented 10% or more of the Company’s mortgage loans receivable at December 31, 2015 and 2014.
Delinquent Loans
The following table shows total loans receivable by delinquency category at December 31, 2015 and 2014 (dollars in millions):
 Current 
30-89 Days
Delinquent
 
90-179 Days
Delinquent
 
180+ Days
Delinquent
 Total
December 31, 2015         
One- to four-family$2,279
 $72
 $26
 $111
 $2,488
Home equity1,978
 52
 31
 53
 2,114
Consumer and other334
 6
 1
 
 341
Total loans receivable$4,591
 $130
 $58
 $164
 $4,943
December 31, 2014         
One- to four-family$2,813
 $88
 $28
 $131
 $3,060
Home equity2,702
 60
 29
 43
 2,834
Consumer and other447
 7
 1
 
 455
Total loans receivable$5,962
 $155
 $58
 $174
 $6,349
Nonperforming Loans
The Company classifies loans as nonperforming when they are no longer accruing interest, which includes loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classes of loans (including loans in bankruptcy) and certain junior liens that have a delinquent senior lien. The following table shows the comparative data for nonperforming loans at December 31, 2015 and 20142016 (dollars in millions):
December 31,Recorded Investment Allowance for Loan Losses
2015 2014December 31, December 31,
2017 2016 2017 2016
Collectively evaluated for impairment:       
One- to four-family$263
 $294
$1,228
 $1,717
 $18
 $38
Home equity154
 165
932
 1,361
 17
 120
Consumer and other1
 1
190
 253
 4
 5
Total nonperforming loans receivable$418
 $460
Total collectively evaluated for impairment2,350
 3,331
 39
 163
Individually evaluated for impairment:       
One- to four-family213
 246
 6
 7
Home equity165
 195
 29
 51
Total individually evaluated for impairment378
 441
 35
 58
Total$2,728
 $3,772
 $74
 $221

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Real Estate Owned and Loans with Formal Foreclosure Proceedings in Process
At December 31, 2015 and 2014, the Company held $27 million and $36 million, respectively, of real estate owned that were acquired through foreclosure or through a deed in lieu of foreclosure or similar legal agreement. The Company also held $108 million and $107 million of loans for which formal foreclosure proceedings were in process at December 31, 2015 and 2014, respectively.
Allowance for Loan Losses
The following table provides a roll forward by loan portfolio of the allowance for loan losses for the year ended December 31, 2015, 2014 and 2013 (dollars in millions):
 Year Ended December 31, 2015
 
One- to
Four-Family
 
Home
Equity
 
Consumer
and Other
 Total
Allowance for loan losses, beginning of period$27
 $367
 $10
 $404
Provision (benefit) for loan losses15
 (55) 
 (40)
Charge-offs(2) (31) (11) (44)
Recoveries(1)

 26
 7
 33
Charge-offs, net(2) (5) (4) (11)
Allowance for loan losses, end of period$40
 $307
 $6
 $353
 Year Ended December 31, 2014
 
One- to
Four-Family
 
Home
Equity
 
Consumer
and Other
 Total
Allowance for loan losses, beginning of period$102
 $326
 $25
 $453
Provision (benefit) for loan losses(42) 82
 (4) 36
Charge-offs(44) (65) (17) (126)
Recoveries(1)
11
 24
 6
 41
Charge-offs, net(33) (41) (11) (85)
Allowance for loan losses, end of period$27
 $367
 $10
 $404
        
 Year Ended December 31, 2013
 
One- to
Four-Family
 
Home
Equity
 
Consumer
and Other
 Total
Allowance for loan losses, beginning of period$184
 $257
 $40
 $481
Provision (benefit) for loan losses(55) 192
 6
 143
Charge-offs(41) (157) (33) (231)
Recoveries14
 34
 12
 60
Charge-offs, net(27) (123) (21) (171)
Allowance for loan losses, end of period$102
 $326
 $25
 $453
(1)
Includes one-time payments from third party mortgage originators of $2 million and $11 million to satisfy in full all pending and future repurchase requests with them for the years ended December 31, 2015 and 2014, respectively.
Total loans receivable designated as held-for-investment decreased $1.4 billion during the year ended December 31, 2015. The allowance for loan losses was $353 million, or 7% of total loans receivable, as of December 31, 2015 compared to $404 million, or 6% of total loans receivable, as of December 31, 2014.

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Impaired Loans—Troubled Debt Restructurings
TDRs include two categories of loans: (1) loan modifications completed under the Company’s programs that involve granting an economic concession to a borrower experiencing financial difficulty, and (2) loans that have been charged off based on the estimated current value of the underlying property less estimated selling costs due to bankruptcy notification.
Delinquency status is the primary measure the Company uses to evaluate the performance of loans modified as TDRs. As mentioned above, theThe Company classifies loans as nonperforming when they are no longer accruing interest, whichinterest. The recorded investment in loans modified as TDRs includes the charge-offs related to certain loans that are 90 days and greater past due, TDRs that are on nonaccrual status for all classeswere written down to estimated current value of loans, including loans in bankruptcy, and certain junior liens that have a delinquent senior lien. the underlying property less estimated selling costs.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table shows a summary of the Company’s recorded investment in TDRs that were on accrual and nonaccrual status, further disaggregated by delinquency status, in addition to the recorded investment in TDRs at December 31, 20152017 and 20142016 (dollars in millions):
  Nonaccrual TDRs    Nonaccrual TDRs  
Accrual 
TDRs(1)
 
Current(2)
 
30-89 Days
Delinquent
 
90-179 Days
Delinquent
 
180+ Days
Delinquent
 
Total Recorded
Investment in 
TDRs (3)(4)
Accrual 
TDRs(1)
 
Current(2)
 
30-89 Days
Delinquent
 
90-179 Days
Delinquent
 
180+ Days
Delinquent
 
Total Recorded
Investment in 
TDRs (3)(4)
December 31, 2015           
December 31, 2017           
One- to four-family$106
 $106
 $19
 $8
 $47
 $286
$83
 $74
 $13
 $5
 $38
 $213
Home equity120
 42
 11
 8
 21
 202
104
 34
 10
 4
 13
 165
Total$226
 $148
 $30
 $16
 $68
 $488
$187
 $108
 $23
 $9
 $51
 $378
December 31, 2014           
December 31, 2016           
One- to four-family$121
 $111
 $24
 $12
 $48
 $316
$97
 $90
 $16
 $8
 $35
 $246
Home equity127
 51
 14
 6
 19
 217
119
 41
 10
 4
 21
 195
Total$248
 $162
 $38
 $18
 $67
 $533
$216
 $131
 $26
 $12
 $56
 $441
(1)Represents loans modified as TDRs that are current and have made six or more consecutive payments.
(2)Represents loans modified as TDRs that are current but have not yet made six consecutive payments, bankruptcy loans and certain junior lien TDRs that have a delinquent senior lien.
(3)The unpaid principal balance in one- to four-family TDRs was $283 million and $314 million at December 31, 2015 and 2014, respectively. For home equity loans, theTotal recorded investment in TDRs represents the unpaid principal balance.includes premium (discount), as applicable, and is net of charge-offs, which were $67 million and $144 million for one-to four-family and home equity loans, respectively, as of December 31, 2017 and $79 million and $178 million, respectively, as of December 31, 2016.
(4)Total recorded investment in TDRs at December 31, 20152017 consisted of $334$285 million of loans modified as TDRs and $154$93 million of loans that have been charged off due to bankruptcy notification. Total recorded investment in TDRs at December 31, 20142016 consisted of $354$316 million of loans modified as TDRs and $179$125 million of loans that have been charged off due to bankruptcy notification.
The following table shows the average recorded investment and interest income recognized both on a cash and accrual basis for the Company’s TDRs during the yearyears ended December 31, 2015, 20142017, 2016 and 20132015 (dollars in millions):
Average Recorded Investment Interest Income RecognizedAverage Recorded Investment Interest Income Recognized
December 31, December 31,December 31, December 31,
2015 2014 2013 2015 2014 20132017 2016 2015 2017 2016 2015
One- to four-family$303
 $576
 $1,205
 $9
 $16
 $33
$221
 $269
 $303
 $9
 $11
 $9
Home equity213
 227
 262
 17
 18
 20
179
 204
 213
 16
 17
 17
Total$516
 $803
 $1,467
 $26
 $34
 $53
$400
 $473
 $516
 $25
 $28
 $26
The decrease in the average recorded investments of one- to four-family TDRs comparing the year ended December 31, 2015 and 2014 was primarily due to the sale of $0.8 billion of one- to four-family loans modified as TDRs during 2014.

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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Included in the allowance for loan losses was a specific valuation allowance of $61 million and $66 million that was established for TDRs at December 31, 2015 and 2014, respectively. The specific allowance for these individually impaired loans represents the forecasted losses over the estimated remaining life of the loans, including the economic concessions granted to the borrowers. The following table shows detailed information related to the Company’s TDRs and specific valuation allowances at December 31, 20152017 and 20142016 (dollars in millions):
December 31, 2015 December 31, 2014December 31, 2017 December 31, 2016
Recorded
Investment
in TDRs
 
Specific
Valuation
Allowance
 
Net Investment
in TDRs
 
Recorded
Investment
in TDRs
 
Specific
Valuation
Allowance
 
Net Investment
in TDRs
Recorded
Investment
in TDRs
 
Specific
Valuation
Allowance
 
Net
Investment
in TDRs
 
Recorded
Investment
in TDRs
 
Specific
Valuation
Allowance
 
Net
Investment
in TDRs
With a recorded allowance:                      
One- to four-family$72
 $9
 $63
 $88
 $9
 $79
$54
 $6
 $48
 $61
 $7
 $54
Home equity$111
 $52
 $59
 $118
 $57
 $61
$83
 $29
 $54
 $111
 $51
 $60
Without a recorded allowance:(1)
                      
One- to four-family$214
 $
 $214
 $228
 $
 $228
$159
 $
 $159
 $185
 $
 $185
Home equity$91
 $
 $91
 $99
 $
 $99
$82
 $
 $82
 $84
 $
 $84
Total:                      
One- to four-family$286
 $9
 $277
 $316
 $9
 $307
$213
 $6
 $207
 $246
 $7
 $239
Home equity$202
 $52
 $150
 $217
 $57
 $160
$165
 $29
 $136
 $195
 $51
 $144
(1)Represents loans where the discounted cash flow analysis or collateral value is equal to or exceeds the recorded investment in the loan.
Troubled Debt Restructurings — Loan Modifications
The Company has loan modification programs that focus on the mitigation of potential losses in the one- to four-family and home equity mortgage loan portfolio. The Company currently does not have an active loan modification program for consumer and other loans. The various types of economic concessions that may be granted in a loan modification typically consist of interest rate reductions, maturity date extensions, principal forgiveness or a combination of these concessions. The Company uses specialized servicers that focus on loan modifications and pursue trial modifications for loans that are more than 180 days delinquent. Trial modifications are classified immediately as TDRs and continue to be reported as delinquent until the successful completion of the trial period, which is typically 90 days. The loan then becomes a permanent modification reported as current but remains on nonaccrual status until six consecutive payments have been made.
The vast majority of the Company’s loans modified as TDRs include an interest rate reduction in combination with another type of concession. The Company prioritizes the interest rate reduction modifications in combination with the following modification categories: principal forgiven, principal deferred and re-age/extension/capitalization of accrued interest. Each class is mutually exclusive in that if a modification had an interest rate reduction with principal forgiven and an extension, the modification would only be presented in the principal forgiven column in the table below. The following tables provide the number of loans and post-modification balances immediately after being modified by major class and the financial impact of modifications during the years ended December 31, 2015, 20142017, 2016 and 20132015 (dollars in millions):
 Year Ended December 31, 2015
   Interest Rate Reduction    
 
Number of
Loans
 
Principal
Forgiven
 Principal Deferred 
Re-age/
Extension/
Interest
Capitalization
 Other with
Interest Rate
Reduction
 Other Total
One- to four-family34
 $
 $1
 $9
 $
 $3
 $13
Home equity367
 
 
 3
 2
 19
 24
Total401
 $
 $1
 $12
 $2
 $22
 $37

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 Year Ended December 31, 2014
   Interest Rate Reduction    
 Number of
Loans
 Principal
Forgiven
 Principal Deferred Re-age/
Extension/
Interest
Capitalization
 Other with
Interest Rate
Reduction
 Other Total
One- to four-family64
 $1
 $
 $11
 $2
 $6
 $20
Home equity195
 
 
 4
 2
 9
 15
Total259
 $1
 $
 $15
 $4
 $15
 $35
              
 Year Ended December 31, 2013
   Interest Rate Reduction    
 Number of
Loans
 Principal
Forgiven
 Principal Deferred Re-age/
Extension/
Interest
Capitalization
 Other with
Interest Rate
Reduction
 Other Total
One- to four-family324
 $19
 $5
 $71
 $11
 $18
 $124
Home equity253
 
 
 7
 7
 7
 21
Total577
 $19
 $5
 $78
 $18
 $25
 $145
The Company had less than $1 million in principal forgiven during the years ended December 31, 2015 and 2014. During the year ended December 31, 2013, the Company had principal forgiven of $7 million on one-to four family loans, with a pre-modification weighted average interest rate of 5.2% and a post-modification weighted average interest rate of 2.3%.
The Company considers modifications that become 30 days past due to have experienced a payment default. The following table shows the recorded investment in modifications that experienced a payment default within 12 months after the modification for the years ended December 31, 2015, 2014 and 2013 (dollars in millions):
 Year Ended December 31,
 2015 2014 2013
 
Number of
Loans
 
Recorded
Investment
 
Number of
Loans
 
Recorded
Investment
 Number of
Loans
 Recorded
Investment
One- to four-family(1)
7
 $3
 27
 $9
 142
 $53
Home equity(2)(3)
90
 5
 55
 3
 69
 3
Total97
 $8
 82
 $12
 211
 $56
              
   Interest Rate Reduction    
 
Number of
Loans
 Principal Forgiven Deferred Principal 
Re-age/
Extension/
Interest
Capitalization
 
Other with
Interest Rate
Reduction
 
Other(1)
 Total
December 31, 2017             
One- to four-family40
 $
 $
 $13
 $1
 $4
 $18
Home equity294
 
 
 12
 1
 9
 22
Total334
 $
 $
 $25
 $2
 $13
 $40
              
December 31, 2016             
One- to four-family47
 $1
 $
 $8
 $2
 $7
 $18
Home equity518
 
 
 8
 3
 25
 36
Total565
 $1
 $
 $16
 $5
 $32
 $54
              
December 31, 2015             
One- to four-family34
 $
 $1
 $9
 $
 $3
 $13
Home equity367
 
 
 3
 2
 19
 24
Total401
 $
 $1
 $12
 $2
 $22
 $37
(1)For years ended December 31, 2015, 2014Amounts represent loans whose terms were modified in a manner that did not result in an interest rate reduction, including re-aged loans, extensions, and 2013 less than $1 million, $1 million and $18 million, respectively, of the recorded investment in one- to four-family loans that had a payment default in the trailing 12 months was classified as current.with capitalized interest.
(2)For the years ended December 31, 2015, 2014 and 2013, $3 million, $1 million and $1 million, respectively, of the recorded investment in home equity loans that had a payment default in the trailing 12 months was classified as current.
(3)The majority of these home equity modifications during the year ended December 31, 2015 experienced servicer transfers during this same period.

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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 7—ACCOUNTING FOR DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
NOTE 8—DERIVATIVE INSTRUMENTS AND HEDGING ACTIVITIES
The Company enters into derivative transactions primarily to protect against interest rate risk on the value of certain assets, liabilities and future cash flows.assets. Each derivative instrument is recorded on the consolidated balance sheet at fair value as a freestanding asset or liability. The following table summarizes the fair value amounts of derivatives designated as hedging instruments reported in the consolidated balance sheet at December 31, 20152017 and 20142016 (dollars in millions): 
   Fair Value
 Notional 
Asset(1)
 
Liability(2)
 
Net(3)
December 31, 2015       
Interest rate contracts:       
Cash flow hedges$
 $
 $
 $
Fair value hedges2,204
 10
 (55) (45)
Total derivatives designated as hedging instruments(4)
$2,204
 $10
 $(55) $(45)
December 31, 2014       
Interest rate contracts:       
Cash flow hedges$2,000
 $23
 $(24) $(1)
Fair value hedges1,069
 1
 (42) (41)
Total derivatives designated as hedging instruments(4)
$3,069
 $24
 $(66) $(42)
   
Fair Value(1)
 Notional 
Asset(2)
 
Liability(3)
 
Net(4)
December 31, 2017       
Interest rate contracts:       
Fair value hedges$8,609
 $131
 $(14) $117
Total derivatives designated as hedging instruments(5)
$8,609
 $131
 $(14) $117
December 31, 2016       
Interest rate contracts:       
Fair value hedges$3,862
 $165
 $(31) $134
Total derivatives designated as hedging instruments(5)
$3,862
 $165
 $(31) $134
 
(1)
At December 31, 2017, excludes derivative assets and liabilities of $6 million and $18 million, respectively, that were executed through a central clearing organization and were settled by variation margin payments. See Note 5—Offsetting Assets and Liabilities for additional information.
(2)Reflected in the other assets line item on the consolidated balance sheet.
(2)(3)Reflected in the other liabilities line item on the consolidated balance sheet.
(3)(4)Represents derivative assets net fair value of derivative liabilitiesinstruments for disclosure purposes only.
(4)(5)All derivatives were designated as hedging instruments at December 31, 20152017 and 2014.2016.
Cash Flow Hedges
Cash flow hedges, which include a combinationThe Company terminated $4.4 billion of interest rate swaps and purchased options, including caps, are used primarily to reducelegacy wholesale funding obligations during 2015 along with the variability of future cash flows associated with existing variable-rate assets and liabilities and forecasted issuances of liabilities. The effective portion of the changes in fair value of the derivative instruments in a cash flow hedge is reported as a component of accumulated other comprehensive loss, net of tax in the consolidated balance sheet, for both active and discontinued hedges. Amounts are reclassified from accumulated other comprehensive loss into net operating interest income as a yield adjustment in the same period the hedged forecasted transaction affects earnings. If it becomes probable that a hedged forecasted transaction will not occur, amounts included in accumulated other comprehensive loss related to the specific hedging instruments would be immediately reclassified into the gains (losses) on securities and other line item in the consolidated statement of income.
At December 31, 2014, accumulated other comprehensive loss attributable to cash flow hedges pre-tax, was $422 million. These cash flow hedges were used to hedge the forecasted transactions related to repurchase agreements and FHLB advances. Following E*TRADE Clearing's move out from under E*TRADE Bank on July 1, 2015, the Company evaluated the sufficiency of the capital and liquidity position and, in early September, management and the Board concluded that E*TRADE Bank would deploy excess capital to terminate the $4.4 billion of legacy wholesale fundingthese obligations. As the Company's intent changed and the hedged forecasted transactions became probable of not occurring, the Company reclassified $370 million of pre-tax losses on cash flow hedges from accumulated other comprehensive loss into earnings during the during 2015.
The following table summarizes the effect of interest rate contracts designated and qualifying as hedging instruments in cash flow hedges on accumulated other comprehensive loss and on the consolidated statement of income for the yearsyear ended December 31, 2015, 2014 and 2013 (dollars in millions):2015. See Note 13—Other Borrowings for additional information.

131


  For the Year Ended December 31,
  2015 2014 2013
Gains (losses) on derivatives recognized in OCI (effective portion), net of tax $(10) $(39) $67
Losses reclassified from AOCI into earnings (effective portion), net of tax(1)
 $(271) $(76) $(87)
Cash flow hedge ineffectiveness gains(2)
 $
 $
 $1
(1)Includes the reclassification of losses deferred in accumulated other comprehensive loss into earnings related to cash flow hedges as a result of the termination of repurchase agreements and FHLB advances during the year ended December 31, 2015.
(2)The ineffective portion of the change in fair value of the derivative instrument in a cash flow hedge, which is equal to the excess of the cumulative change in the fair value of the actual derivative over the cumulative change in the fair value of a hypothetical derivative which is created to match the exact terms of the underlying instruments being hedged, is reported in the gains (losses) on securities and other line item in the consolidated statement of income.
Fair Value Hedges
Fair value hedges are used to offset exposure to changes in value of certain fixed-rate assets and liabilities.assets. Fair value hedges are accounted for by recording the fair value of the derivative instrument and the fair value of the asset or liability being hedged on the consolidated balance sheet. Changes in the fair value of both the derivative instruments and the underlying assets or liabilities are recognized in the gains (losses) on securities and other line item in the consolidated statement of income. To the extent that the hedge is ineffective, the changes in the fair values of both the derivative instruments and the underlying assets will not offset, and the difference or hedge ineffectiveness, is reflected in the gains (losses) on securities and other, net line item in the consolidated statement of income.
Hedge accounting is discontinued for fair value hedges if a derivative instrument is sold, terminated or otherwise de-designated. If fair value hedge accounting is discontinued, the previously hedged item is no longer adjusted for changes in fair value through the consolidated statement

E*TRADE 2017 10-K | Page 132


The following table summarizes the effect of interest rate contracts designated and qualifying as hedging instruments in fair value hedges and related hedged items on the consolidated statement of income for the yearsyear ended December 31, 2015, 20142017 and 20132016 (dollars in millions): 
Year Ended December 31,Year Ended December 31,
2015 20142017 2016
Hedging
Instrument
 
Hedged
Item
 
Hedge
Ineffectiveness(1)
 
Hedging
Instrument
 
Hedged
Item
 
Hedge
Ineffectiveness(1)
Hedging
Instrument
 
Hedged
Item
 
Hedge
Ineffectiveness(1)
 
Hedging
Instrument
 
Hedged
Item
 
Hedge
Ineffectiveness(1)
Agency debentures$(3) $3
 $
 $(100) $91
 $(9)$1
 $(3) $(2) $28
 $(32) $(4)
Agency mortgage-backed securities(4) 3
 (1) (33) 32
 (1)36
 (48) (12) 42
 (44) (2)
Total gains (losses) included in earnings$(7) $6
 $(1) $(133) $123
 $(10)$37
 $(51) $(14) $70
 $(76) $(6)
                      
Year Ended December 31,      Year Ended December 31,      
2013      2015      
Hedging
Instrument
 
Hedged
Item
 
Hedge
Ineffectiveness(1)
      
Hedging
Instrument
 
Hedged
Item
 
Hedge
Ineffectiveness(1)
      
Agency debentures$73
 $(72) $1
      $(3) $3
 $
      
Agency mortgage-backed securities34
 (35) (1)      (4) 3
 (1)      
Total gains (losses) included in earnings$107
 $(107) $
      $(7) $6
 $(1)      
(1)Reflected in the gains (losses) on securities and other, net line item on the consolidated statement of income.


132


Credit Risk
Impact on Fair Value Measurements
Credit risk is an element of the recurring fair value measurements for certain assets and liabilities, including derivative instruments. Credit risk is managed by limiting activity to approved counterparties and setting aggregate exposure limits for each approved counterparty. The Company also monitors collateral requirements on derivative instruments through credit support agreements, which reduce risk by permitting the netting of transactions with the same counterparty upon occurrence of certain events.
The Company considered the impact of credit risk on the fair value measurement for derivative instruments, particularly those in net liability positions to counterparties, to be mitigated by the enforcement of credit support agreements, and the collateral requirements therein. The Company pledged approximately $130 million of its cash and mortgage-backed securities as collateral related to its derivative contracts in net liability positions to counterparties at December 31, 2015.
The Company’s credit risk analysis for derivative instruments also considered the credit loss exposure on derivative instruments in net asset positions. During the year ended December 31, 2015,2017, the consideration of counterparty credit risk did not result in an adjustment to the valuation of the Company’s derivative instruments.
Impact on Liquidity
In the normal course of business, collateral requirements contained in the Company’s derivative instrumentscontracts are enforced by the Company and its counterparties. Upon enforcement of the collateral requirements, the amount of collateral requested is typically based on the net fair value of all derivative instruments with the counterparty; that is derivative assets net of derivative liabilities at the counterparty level. If the Company were to be in violation of certain provisions of the derivative instruments,contracts, the counterparties to the derivative


E*TRADE 2017 10-K | Page 133





E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

instruments could request payment or collateralization on the derivative instruments. The Company expects such requests would be based on the fair value of derivative assets net of derivative liabilities at the counterparty level. The fair value of derivative instruments in net liability positions at the counterparty level was $45$5 million at December 31, 2015.2017. The fair value of the Company’s cash and mortgage-backedagency-backed securities pledged as collateral related to derivative contracts in net liability positions to counterparties, was $130$23 million at December 31, 2015,2017, which exceeded derivative instruments in net liability positions at the counterparty level by $85$18 million.
NOTE 8—
NOTE 9—PROPERTY AND EQUIPMENT, NET
Property and equipment, net consisted of the following assetsasset classes at December 31, 20152017 and 20142016 (dollars in millions):
December 31, 2015 December 31, 2014December 31, 2017 December 31, 2016
Gross
Amount
 
Accumulated
Depreciation
and
Amortization
 
Net
Amount
 
Gross
Amount
 
Accumulated
Depreciation
and
Amortization
 
Net
Amount
Gross
Amount
 
Accumulated
Depreciation
and
Amortization
 
Net
Amount
 
Gross
Amount
 
Accumulated
Depreciation
and
Amortization
 
Net
Amount
Software$490
 $(388) $102
 $487
 $(391) $96
$403
 $(289) $114
 $449
 $(355) $94
Leasehold improvements116
 (91) 25
 114
 (84) 30
122
 (98) 24
 119
 (97) 22
Equipment127
 (84) 43
 102
 (76) 26
132
 (101) 31
 133
 (92) 41
Buildings72
 (28) 44
 72
 (26) 46
72
 (32) 40
 72
 (30) 42
Furniture and fixtures22
 (20) 2
 23
 (21) 2
7
 (4) 3
 19
 (17) 2
Land3
 
 3
 3
 
 3
3
 
 3
 3
 
 3
Construction in progress(1)17
 
 17
 42
 
 42
38
 
 38
 35
 
 35
Total(2)$847
 $(611) $236
 $843
 $(598) $245
$777
 $(524) $253
 $830
 $(591) $239
(1)Construction in progress includes software in the process of development of $22 million at both December 31, 2017 and 2016.
(2)The Company executed a sale-leaseback transaction on its Alpharetta, Georgia office in 2014 and the transaction was accounted for as a financing as it did not qualify for leaseback accounting. The related assets continue to be included in the property and equipment, net line item on the consolidated balance sheet.
Depreciation and amortization expense related to property and equipment was $81$82 million, $78$79 million and $89$81 million for the years ended December 31, 2017, 2016 and 2015, 2014 and 2013, respectively.


133


Software includes capitalized internally developed software costs, net, of $42$53 million, $27$46 million and $24$42 million for the years ended December 31, 2015, 20142017, 2016 and 2013,2015, respectively. Amortization of completed and in-service software was $41$36 million, $47$36 million and $57$41 million for the years ended December 31, 2017, 2016 and 2015, 2014 and 2013, respectively. Software at December 31, 2015 and 2014 also included $22 million and $19 million, respectively,


E*TRADE 2017 10-K | Page 134

Sale-Leaseback Transaction
During 2014, the Company executed a sale-leaseback transaction on its office located in Alpharetta, Georgia. This transaction has been treated as a financing as it did not qualify for leaseback accounting due to the presence of a sub-lease and various forms of continuing involvement in the lease. The Company recorded the net sales proceeds of approximately $56 million as a financing obligation in the other liabilities line item during 2014 and the related assets continue to be included in the property and equipment, net line item on the consolidated balance sheet.


E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The obligation for future minimum lease payments and minimum sublease proceeds to be received under thisthe Alpharetta, Georgia lease is as follows (dollars in millions):
 
Obligation for Minimum Lease
Payments
 
Minimum Sublease
Proceeds
Years ending December 31,   
2018$5
 $(3)
20195
 (3)
20205
 (3)
20215
 (3)
20225
 (3)
Thereafter9
 
Total$34
 $(15)


E*TRADE 2017 10-K | Page 135





E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 
Obligation for Minimum Lease
Payments
 
Minimum Sublease
Proceeds
Years ending December 31,   
2016$4
 $(3)
20174
 (3)
20185
 (3)
20195
 (3)
20205
 (3)
Thereafter19
 (6)
Total$42
 $(21)
NOTE 9—
NOTE 10—GOODWILL AND OTHER INTANGIBLES, NET
Goodwill
Goodwill is evaluated for impairment on an annual basis asAt both December 31, 2017 and 2016, the Company had goodwill of November 30 and in interim periods when events or changes indicate$2.4 billion. There was a $578 million addition to the carrying value may not be recoverable. Atof the Company's goodwill during the year ended December 31, 2015 and 2014, all $1.8 billion of goodwill2016, which was allocated torecognized in connection with the retail brokerage reporting unit within the trading and investing segment.OptionsHouse acquisition. There were no additions or impairments to the carrying value of the Company’s goodwill during the years ended December 31, 20152017, 2016 and 2014.2015.
At the end of June 2013, the Company decided to exit its market making business. Based on this decision in the second quarter of 2013, the Company conducted an interim goodwill impairment test for the market making reporting unit, using the expected sale structure of the market making business. Based on the results of the first step of the goodwill impairment test, the Company determined that the carrying value of the market making reporting unit, including goodwill, exceeded the fair value for that reporting unit as of June 30, 2013. The Company next performed a step two evaluation and determined that the entire carrying amount of goodwill allocated to the market making reporting unit was impaired and recognized a $142 million impairment of goodwill during 2013.
For both the years ended December 31, 2014 and 2013, the Company elected to perform a qualitative analysis for the retail brokerage reporting unit to determine whether it was more likely than not that the fair value was less than the carrying value. As a result of these assessments, the Company determined that it was not necessary to perform a quantitative impairment test and concluded that goodwill assigned to the retail brokerage reporting unit was not impaired at both December 31, 20142017 and 2013.
For the year ended December 31, 2015, the Company elected to perform a quantitative analysis for the retail brokerage reporting unit to determine whether the fair value was less than the carrying value. As a result of this assessment, the Company concluded that goodwill assigned to the retail brokerage reporting unit was not impaired at December 31, 2015.

134


At December 31, 2015, 2014 and 2013,2016, goodwill was net of accumulated impairment losses of $142 million related to the trading and investing segment and $101 million related to the balance sheet management segment.$243 million.
Other Intangibles, Net
At December 31, 2017 and 2016, the Company had other intangible assets of $284 million and $320 million, respectively. There was a $169 million addition to other intangible assets during the year ended December 31, 2016, which was recognized in connection with the OptionsHouse acquisition.
The following table outlines the Company's other intangible assets with finite lives consisting of customer lists, which are amortized on an accelerated basis (dollars in millions):
 December 31, 2017
 Weighted Average
Original
Useful Life
(Years)
 
Weighted Average
Remaining
Useful Life
(Years)
 Gross Amount 
Accumulated
Amortization
 Net Amount
Customer relationships18 10 $553
 $(309) $244
Technology7 6 48
 (9) 39
Trade name2 1 3
 (2) 1
Total    $604
 $(320) $284
 Customer Lists
 
Weighted Average
Original
Useful Life
(Years)
 
Weighted Average
Remaining
Useful Life
(Years)
 Gross Amount 
Accumulated
Amortization
 Net Amount
December 31, 201520 10 $435
 $(261) $174
December 31, 201420 11 $435
 $(241) $194
 December 31, 2016
 Weighted Average
Original
Useful Life
(Years)
 
Weighted Average
Remaining
Useful Life
(Years)
 Gross Amount 
Accumulated
Amortization
 Net Amount
Customer relationships18 11 $553
 $(281) $272
Technology7 7 48
 (2) 46
Trade name2 2 3
 (1) 2
Total    $604
 $(284) $320


E*TRADE 2017 10-K | Page 136





E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Assuming no future impairments of customer listsother intangibles or additional acquisitions or dispositions, the following table presents the Company's future annual amortization expense (dollars in millions):
Years ending December 31,  
2016$20
201719
201819
$40
201918
39
202018
37
202135
202233
Thereafter80
100
Total future amortization expense$174
$284
NOTE 10—RECEIVABLES FROM AND PAYABLES TO BROKERS, DEALERS AND CLEARING ORGANIZATIONS
NOTE 11—RECEIVABLES FROM AND PAYABLES TO BROKERS, DEALERS AND CLEARING ORGANIZATIONS
Receivables from and payables to brokers, dealers and clearing organizations consist of the following (in millions):
December 31,
December 31, 2015 December 31, 20142017 2016
Receivables:      
Securities borrowed$120
 $474
$740
 $774
Receivables from clearing organizations341
 313
376
 231
Other59
 97
62
 51
Total$520
 $884
$1,178
 $1,056
      
Payables:      
Securities loaned$1,535
 $1,649
$1,373
 $926
Payables to clearing organizations8
 9
123
 7
Other33
 41
46
 50
Total$1,576
 $1,699
$1,542
 $983

135
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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 11—
NOTE 12—DEPOSITS
Deposits are summarized as follows (dollars in millions):
 Amount Weighted-Average Rate
 December 31, December 31,
 2015 2014 2015 2014
Sweep deposits(1)
$24,018
 $19,119
 0.01% 0.03%
Complete savings deposits3,357
 3,753
 0.01% 0.01%
Checking deposits1,239
 1,137
 0.03% 0.03%
Other money market and savings deposits792
 833
 0.01% 0.01%
Time deposits(2)
39
 48
 0.38% 0.50%
Total deposits(3)
$29,445
 $24,890
 0.01% 0.03%
 Amount Weighted-Average Rate
 December 31, December 31,
 2017 2016 2017 2016
Sweep deposits$37,734
 $26,362
 0.01% 0.01%
Savings deposits2,912
 3,185
 0.01% 0.01%
Other deposits(1)
2,096
 2,135
 0.03% 0.03%
Total deposits$42,742
 $31,682
 0.01% 0.01%
(1)A sweep product transfers brokerage customer balances to banking subsidiaries, which hold these funds as customerIncludes checking deposits, in FDIC insured demand deposit and money market deposit accounts.
(2)Time deposits representand certificates of deposit and brokered certificates of deposit.
(3)As of December 31, 20152017 and 2014,2016, the Company had $173$207 million and $141$177 million in non-interest bearing deposits, respectively.
At
NOTE 13—OTHER BORROWINGS
Other borrowings at December 31, 2015, scheduled maturities of time deposits were2017 and 2016 are summarized as follows (dollars in millions):
Years ending December 31, 
2016$28
20175
20183
20191
20202
Thereafter
Subtotal39
Unamortized discount, net
Total time deposits$39
 December 31,
 2017 2016
FHLB advances$500
 $
Trust preferred securities410
 409
Total other borrowings$910
 $409
Scheduled maturities of certificates of deposit with denominations greater than or equal to $100,000, and greater than or equal to $250,000, which is the FDIC deposit insurance coverage limit, were as follows (dollars in millions):
 >= $100,000 >= $250,000
 December 31, December 31,
 2015 2014 2015 2014
Three months or less$
 $1
 $
 $
Three through six months1
 1
 
 
Six through twelve months2
 2
 
 
Over twelve months1
 2
 1
 1
Total certificates of deposit$4
 $6
 $1
 $1

136


NOTE 12— OTHER BORROWINGS
Securities sold under agreements to repurchase, FHLB advances and TRUPs at December 31, 2015 and 2014, were as follows (dollars in millions):
 December 31, 2015 December 31, 2014
Trust preferred securities(1)
$409
 $428
Securities sold under agreements to repurchase and FHLB advances:   
Repurchase Agreements(2)
$82
 $3,672
FHLB Advances
 920
Fair value hedge adjustments and deferred costs
 (49)
Total securities sold under agreements to repurchase and FHLB advances82
 4,543
Total other borrowings$491
 $4,971
(1)The Company's TRUPs do not begin maturing until 2031.
(2)
The maximum amount at any month end for repurchase agreements was $3.8 billion and $4.9 billion for the years endedDecember 31, 2015, respectively.
Repurchase agreements are collateralized by fixed- and variable-rate mortgage-backed securities or investment grade securities. The counterparties retain possession of the securities collateralizing the repurchase agreements until maturity of the repurchase agreement. The Company terminated $4.4 billion of repurchase agreements and FHLB advances during 2015. In connection with this termination, the Company recorded a pre-tax charge of $413 million in consolidated statement of income, including $43 million in the losses on early extinguishment of debt line item, and $370 million in the gains (losses) on securities and other line item that were reclassified from accumulated comprehensive loss attributable to cash flow hedges.
Prior to 2008, ETB Holdings, Inc. ("ETBH") raised capital through the formation of trusts, which sold TRUPs in the capital markets. The capital securities must be redeemed in whole at the due date, which is generally 30 years after issuance. Each trust issued Cumulative Preferred Securities, commonly referred to as TRUPs, at par with a liquidation amount of $1,000 per capital security. The trusts used the proceeds from the sale of issuances to purchase Junior Subordinated Debentures ("subordinated debentures") issued by ETBH, which guarantees the trust obligations and contributed proceeds from the sale of its subordinated debentures to E*TRADE Bank in the form of a capital contribution. The most recent issuance of TRUPs occurred in 2007.
During 2015, the Company redeemed approximately $19 million of TRUPs held by ETBH Capital Trust I and Capital Trust II in advance of maturity and recorded a net gain on early extinguishment of debt of approximately $4 million.
The face values of outstanding trusts at December 31, 20152017 are shown below (dollars in millions):
. See Note 20—Commitments, Contingencies and Other Regulatory Matters for additional information on the Company's trust preferred securities.
TrustsFace Value 
Maturity
Date
 Annual Interest Rate Face Value 
Maturity
Date
 Annual Interest Rate
ETBH Capital Trust II(1)
$
 2031 10.25%
ETBH Capital Trust I20
 2031 3.75% above 6-month LIBOR $20
 2031 3.75% above 6-month LIBOR
ETBH Capital Trust V, VI, VIII51
 2032 3.25%-3.65% above 3-month LIBOR 51
 2032 3.25%-3.65% above 3-month LIBOR
ETBH Capital Trust VII, IX—XII65
 2033 3.00%-3.30% above 3-month LIBOR 65
 2033 3.00%-3.30% above 3-month LIBOR
ETBH Capital Trust XIII—XVIII, XX77
 2034 2.45%-2.90% above 3-month LIBOR 77
 2034 2.45%-2.90% above 3-month LIBOR
ETBH Capital Trust XIX, XXI, XXII60
 2035 2.20%-2.40% above 3-month LIBOR 60
 2035 2.20%-2.40% above 3-month LIBOR
ETBH Capital Trust XXIII—XXIV45
 2036 2.10% above 3-month LIBOR 45
 2036 2.10% above 3-month LIBOR
ETBH Capital Trust XXV—XXX96
 2037 1.90%-2.00% above 3-month LIBOR 96
 2037 1.90%-2.00% above 3-month LIBOR
Total$414
  $414
 
(1) The TRUPs were redeemed during December 2015 but the trust was not legally dissolved until early 2016.

137
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Table of Contents




E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

External LineLines of CreditsCredit maintained at E*TRADE ClearingSecurities
E*TRADE Clearing maintains securedSecurities' external liquidity lines total approximately $1.1 billion as of December 31, 2017 and include the following:
A 364-day, $450 million senior unsecured committed revolving credit facility with a syndicate of banks, with a maturity date of June 2018
Secured committed lines of credit with two unaffiliated banks, aggregating to $175 million, at December 31, 2015. E*TRADE Clearing alsowith a maturity date of June 2018
Unsecured uncommitted lines of credit with three unaffiliated banks aggregating to $125 million, of which $50 million has secureda maturity date of June 2018 and the remaining line has no maturity date
Secured uncommitted lines of credit with several unaffiliated banks aggregating to $375 million and unsecured uncommitted lines of credit with two unaffiliated banks aggregating to $100 million at December 31, 2015. The secured committed lines are scheduled to mature in June 2016 while $75 million of the unsecured uncommitted line at one of the banks is scheduled to mature in August 2016. The remaining lines have no maturity date. During 2015, E*TRADE Clearing entered into a new 364-day, $345 million committed senior unsecureddate
The revolving credit facility with a syndicate of banks, which brought its total external liquidity lines to $995 million. The credit facility contains maintenance covenants relatingrelated to E*TRADE Clearing'sSecurities' minimum consolidated tangible net worth and regulatory net capital ratio. There were no outstanding balances for these lines at December 31, 2015.2017.
NOTE 13—
NOTE 14—CORPORATE DEBT
Corporate debt at December 31, 20152017 and 20142016 is outlined in the following table (dollars in millions):
 Face Value Discount Net
December 31, 2015     
Interest-bearing notes:     
3/8% Notes, due 2022
$540
 $(6) $534
5/8% Notes, due 2023
460
 (5) 455
Total interest-bearing notes1,000
 (11) 989
Non-interest-bearing debt:     
0% Convertible debentures, due 20198
 
 8
Total corporate debt$1,008
 $(11) $997
 Face Value Discount Net
December 31, 2017     
Interest-bearing notes:     
2.95% Notes, due 2022$600
 $(5) $595
3.80% Notes, due 2027400
 (4) 396
Total corporate debt$1,000
 $(9) $991
Face Value Discount Net
December 31, 2014     
December 31, 2016     
Interest-bearing notes:          
6 3/8% Notes, due 2019
$800
 $(5) $795
5 3/8% Notes, due 2022
540
 (7) 533
5.375% Notes, due 2022$540
 $(5) $535
4.625% Notes, due 2023460
 (4) 456
Total interest-bearing notes1,340
 (12) 1,328
1,000
 (9) 991
Non-interest-bearing debt:          
0% Convertible debentures, due 201938
 
 38
3
 
 3
Total corporate debt$1,378
 $(12) $1,366
$1,003
 $(9) $994
5 3/8% NotesIssuance of Corporate Debt
In November 2014,During the year ended December 31, 2017, the Company issued an$1 billion in aggregate principal amount of $540Senior Notes in two tranches. The first tranche of $600 million in 5 3/8%aggregate principal amount of Senior Notes due November2022 bears interest at an annual rate of 2.95% and will mature on August 24, 2022. Interest is payable semi-annuallyThe second tranche of $400 million aggregate principal amount of Senior Notes due 2027 bears interest at an annual rate of 3.80% and will mature on August 24, 2027 (together with the notes may be calledfirst tranche, the “Notes”). The Notes


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Table of Contents




E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

are the Company's general unsecured senior obligations and rank equally with the Company's other unsecured senior indebtedness. The Notes effectively rank junior to secured indebtedness, if any, to the extent of the collateral securing such indebtedness and all liabilities of the Company's subsidiaries. The Notes are not guaranteed by the Company in whole or in part at any time (1) before November 15, 2017, at a redemption price equalsubsidiaries.
The net proceeds from the sale of the Notes were used, along with existing corporate cash, to 100% of theirredeem all $540 million aggregate principal amount plusof the applicable "make-whole" premium,outstanding 5.375% Senior Notes due 2022 and (2)all $460 million aggregate principal amount of the outstanding 4.625% Senior Notes due 2023, including associated redemption premiums, accrued interest, and related fees and expenses. In connection with the redemption, the Company recognized a loss on or after November 15, 2017 at specified redemption prices, which decline over time. Theearly extinguishment of debt of $58 million.
During the year ended December 31, 2015, the Company used the net proceeds from the issuance of the 5 3/8% Notes, along with approximately $460 million aggregate principal amount of 4.625% Senior Notes due 2023, along with existing corporate cash to redeem all of its then outstanding 6 3/4% Notes and 6%6.375% Notes, including paying the associated redemption premiums, of $54 million, accrued interest and related fees and expenses. The Company recorded $59 million in losses on early extinguishment of debt related to the redemption of the 6 3/4% Notes and 6% Notes for the year ended December 31, 2014.


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4 5/8% Notes
In March 2015, the Company issued an aggregate principal amount of $460 million in 4 5/8% Senior Notes due September 2023. Interest is payable semi-annually and the notes may be called by the Company in whole or in part at any time (1) before March 15, 2018 at a redemption price equal to 100% of their principal amount plus the applicable "make-whole" premium, and (2) on or after March 15, 2018, at specified redemption prices, which decline over time. The Company used the net proceeds from the issuance of the 4 5/8% Notes, along with approximately $432 million of existing corporate cash to redeem all of the outstanding 6 3/8% Notes including paying the associated redemption premiums of $68 million, accrued interest, and related fees and expenses. This resulted in $73 million in losses on early extinguishment of debt for the year ended December 31, 2015.
0% Convertible Debentures
In 2009, the Company issued an aggregate principal amount of $1.7 billion in Class A convertible debentures and $2 million in Class B convertible debentures (collectively convertible debentures or 0% Convertible debentures) of non-interest-bearing notes due August 2019, in exchange for $1.3 billion principal of the 12 1/2% Springing Lien Notes and $0.4 billion principal of the 8% Senior Notes, due June 2011.
The Class A convertible debentures are convertible into the Company’s common stock at a conversion rate of $10.34 per $1,000 principal amount of Class A convertible debentures and the Class B convertible debentures are convertible into the Company’s common stock at a conversion rate of $15.51 per $1,000 principal amount of Class B convertible debentures. The holders of the convertible debentures may convert all or any portion of the debentures at any time prior to the close of business on the second scheduled trading day immediately preceding the maturity date.
During the years ended December 31, 2015 and 2014, $30 million and $5 million of the Company’s convertible debentures were converted into 2.9 million and 0.5 million shares of common stock, respectively. At December 31, 2015, a cumulative total of $1.7 billion of the Class A convertible debentures and $2 million of the Class B convertible debentures had been converted into 167.5 million shares and 0.1 million shares, respectively, of the Company’s common stock.
Credit Facility
In November 2014,On June 23, 2017, the Company entered into a $200 million senior securedan unsecured committed revolving credit facility and in February of 2015, entered into an amendment to increase commitments thereunder by $50 million. At December 31, 2015, there was no outstanding balance underwith certain lenders, which replaced the previous secured committed revolving credit facility and available capacity for borrowings was $250 million. The credit facility expiresentered into in November 2017.2014 and increased the Company's total borrowing capacity under the facility to $300 million. The Company has the ability to borrow against the credit facility for working capital and general corporate purposes. The credit facility contains certainhas terms which include financial maintenance covenants, including the requirement for the parent company to maintain unrestricted cash of $100 million. In September 2015,which the Company entered into an amendment to its senior securedwas in compliance at December 31, 2017. The unsecured committed revolving credit facility which reduced or removed certain negative covenants and other restrictionswill mature on the Company pursuant to the terms of the amendment.June 23, 2020. At December 31, 2017, there was no outstanding balance under this revolving credit facility.
Ranking and Subsidiary Guaranteesof Debt Seniority
All of the Company’s notes rank equal in right of payment with all of the Company’s existing and future unsubordinated indebtedness and rank senior in right of payment to all its existing and future subordinated indebtedness. However, the notes rank effectively junior to the Company's secured indebtedness to the extent of the collateral securing such indebtedness, including any debt drawn under the Company's $250 million senior secured revolving credit facility.
In June 2011, certain of the Company’s subsidiaries issued guarantees on the 0% Convertible debentures. E*TRADE Bank and E*TRADE Securities, among others, did not issue such guarantees.
Corporate Debt Covenants
The Company’s corporate debt and credit facility described above have terms which include financial maintenance covenants. At December 31, 2015, the Company was in compliance with all such maintenance covenants.indebtedness.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Future Maturities of Corporate Debt
Scheduled principal payments of corporate debt at December 31, 2015 were as follows (dollars in millions):
Years ending December 31, 
2016$
2017
2018
20198
2020
Thereafter1,000
Total future principal payments of corporate debt1,008
Unamortized discount(11)
Total corporate debt$997

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NOTE 14—
NOTE 15—INCOME TAXES
The components of income tax expense (benefit) for the years ended December 31, 2015, 20142017, 2016 and 20132015 were as follows (dollars in millions):
Year Ended December 31,Year Ended December 31,
2015 2014 20132017 2016 2015
Current income tax expense (benefit):          
Federal$(5) $
 $
$
 $
 $(5)
State(5) 4
 3
(11) 3
 (5)
Foreign5
 
 

 2
 5
Total current(5) 4
 3
(11) 5
 (5)
Deferred income tax expense (benefit):          
Federal(145) 152
 127
399
 285
 (145)
State(31) 3
 (20)51
 (10) (31)
Foreign
 
 
Total deferred(176) 155
 107
450
 275
 (176)
Non-current income tax expense (benefit)(1)
4
 
 (1)
Non-current income tax expense(1)
11
 6
 4
Income tax expense (benefit)$(177) $159
 $109
$450
 $286
 $(177)
(1)Non-current income tax expense (benefit) primarily relates to amortization for investments in qualified affordable housing projects recognized under the proportional amortization method.
The following table presentsfederal tax reform law was enacted on December 22, 2017, which resulted in a remeasurement of certain deferred tax assets and liabilities using the components of income beforenew statutory federal corporate income tax rate of 21%. Accordingly, the Company recognized $58 million of additional tax expense (benefit) for the yearsyear ended December 31, 2015, 2014 and 2013 (dollars in millions):2017.






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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
 Year Ended December 31,
 2015 2014 2013
Domestic$84
 $438
 $186
Foreign7
 14
 9
Income before income tax expense (benefit)$91
 $452
 $195

Unrecognized Tax Benefits
The following table provides a reconciliation of the beginning and ending amount of unrecognized tax benefits for the years ended December 31, 2015, 2014,2017, 2016, and 20132015 (dollars in millions):
Year Ended December 31,Year Ended December 31,
2015 2014 20132017 2016 2015
Unrecognized tax benefits, beginning of period$330
 $333
 $492
$28
 $29
 $330
Additions based on tax positions related to prior years5
 12
 10
1
 1
 5
Additions based on tax positions related to current year2
 
 
11
 4
 2
Reductions based on tax positions related to prior years(304) (14) (163)(3) (3) (304)
Settlements with taxing authorities(3) 
 (5)(6) (1) (3)
Statute of limitations lapses(1) (1) (1)(6) (2) (1)
Unrecognized tax benefits, end of period$29
 $330
 $333
$25
 $28
 $29
The unrecognized tax benefits decreased $301$3 million to $29$25 million during the year ended December 31, 2015.2017. At December 31, 2015,2017, the Company had $18$20 million, net of federal benefits, on state issues, of unrecognized tax benefits that, if recognized, would favorably impact the effective income tax rate in future periods. In 2015, the Company settled the IRS examination of its 2007, 2009 and 2010 federal tax returns. As a result, the Company released $303 million of reserves related to the uncertain tax positions in 2015. During 2009, the Company incurred a loss on the exchange of $1.7 billion interest-bearing corporate debt for non-interest-bearing convertible debentures.

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The uncertain tax positions were primarily related to whether certain components of that loss were considered deductible or non-deductible for tax purposes.
The following table summarizes the tax years that are either currently under examination or remain open under the statute of limitations and subject to examination by the major tax jurisdictions in which the Company operates:
JurisdictionOpen Tax Years
Hong Kong2008-20152011-2017
United Kingdom2013-20152015-2017
United States2012-20152014-2017
Various states(1)
2007-20152008-2017
(1)Major state tax jurisdictions include California, Georgia, Illinois, New Jersey, New York and Virginia.
It is reasonably possible that the Company's unrecognized tax benefits could be reduced by as much as $4$6 million within the next twelve months as a result of settlements of certain examinations or expiration of statutes of limitations.
The Company recognizes interest and penalties, if any, related to income tax matters in income tax expense. The Company has total reserves for interest and penalties of $13$6 million and $21$10 million as of December 31, 20152017 and 2014,2016, respectively. The taxTax expense for the year ended December 31, 2015 includes2017 included a $4 million net benefit related to the reduction of interest and penalties, of $8 million,which was primarily related to the settlement of the IRS examination mentioned above. The tax expense for the years ended December 31, 2014 and December 31, 2013 included an increase in the accrual for interest and penalties of $1 million, principally relateddue to state taxes,settlements with tax authorities and an increase in accrual for interest and penaltiesthe expiration of $5 million, principally related to federal taxes, respectively.statutes of limitations.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Deferred Taxes and Valuation AllowanceAllowances
Deferred income taxes are recorded when revenues and expenses are recognized in different periods for financial statement and tax return purposes. The temporary differences and tax carryforwards that created deferred tax assets and deferred tax liabilities at December 31, 20152017 and 20142016 are summarized in the following table (dollars in millions):

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December 31,December 31,
2015 20142017 2016
Deferred tax assets:      
Net operating losses$782
 $632
$349
 $676
Reserves and allowances, net482
 601
155
 335
Mark to market158
 110
Financial instrument valuations35
 160
Deferred compensation44
 43
34
 43
Tax credits44
 37
68
 55
Basis differences in investments10
 9
8
 14
Other28
 1
10
 26
Total deferred tax assets1,548
 1,433
659
 1,309
Valuation allowance(82) (91)(23) (35)
Total deferred tax assets, net of valuation allowance1,466
 1,342
636
 1,274
Deferred tax liabilities:      
Depreciation and amortization(433) (387)(385) (518)
Other
 (4)
Total deferred tax liabilities(433) (391)(385) (518)
Net deferred tax assets, net$1,033
 $951
Deferred tax assets, net$251
 $756
The Company is required to establish a valuation allowance for deferred tax assets and record income tax expense if it is determined, based on evaluation of available evidence at the time the determination is made, that it is more likely than not that some or all of the deferred tax assets will not be realized. If the Company were to conclude that a valuation allowance was required, the resulting loss could have a material adverse effect on its financial condition and results of operations. As of December 31, 2015, the Company did not establish a valuation allowance against its federal deferred tax assets as it believes that it is more likely than not that all of these assets will be realized. As of December 31, 2015, the Company had $1.8$1.0 billion of gross federal net operating losses, which will beginor $211 million in deferred tax assets related to expire in approximately 12 years. The increase inthese losses, at December 31, 2017. There is no valuation allowance recorded against federal net operating losses. In addition, the Company had $2.8 billion of gross state net operating losses, deferred tax asset was primarily driven by the release of unrecognized tax benefits as a result of the settlement of the IRS examination of the Company's 2007, 2009, and 2010 federal tax returns.
The Company’s evaluation of the need for a valuation allowance focused on identifying significant, objective evidence that it will be able to realize itsor $135 million in deferred tax assets in the future. The Company determined that its expectations regarding future earnings are objectively verifiable duerelated to various factors. One factor is the consistent profitability of the Company’s core business, the trading and investing segment, which has generated substantial income for each of the last 12 years, including through uncertain economic and regulatory environments. The core business is driven by brokerage customer activity and includes trading, brokerage related cash, margin lending, retirement and investing, and other brokerage related activities. These activities drive variable expenses that correlate to the volume of customer activity, which has resulted in stable, ongoing profitability. Another factor is the sustained profitability of the balance sheet management segment driven by various credit loss mitigation activities and improving economic conditions that benefited both our loan portfolio as well as the securities portfolio.
The Company's valuation allowance for deferred tax assets decreased $9 million to $82 millionthese losses, at December 31, 2015.2017. The principal components of the deferred tax assets for whichCompany had a $20 million valuation allowance has been established include the followingagainst state and foreign country net operating loss carryforwards whichlosses. The federal net operating losses have a limited carryforward period:no expiration date and the state net operating losses expire between 2018 and 2036.
At December 31, 2015, the Company had certain gross foreign country net operating loss carryforwards of $67 million and other foreign country temporary differences of approximately $16 million for which a deferred tax asset of approximately $17 million was established. The foreign net operating losses represent the foreign tax loss carryforwards in numerous foreign countries, the vast majority of which are not subject to expiration. In most of these foreign countries,2017, the Company has historical tax losses; accordingly, the Company has provided a valuation allowance of $17 million against such deferred tax assets at December 31, 2015.

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At December 31, 2015, the Company had gross state net operating loss carryforwards that expire between 2016 and 2034 in several states of $3.6 billion, most of which are subject to change by corresponding changes in apportionment. At December 31, 2015, the Company had total state deferred tax assets, net of federal benefit, of approximately $177 million that related to the Company's state net operating loss carryforwards and temporary differences with a valuation allowance of $65 million against such deferred tax assets.
The Company does not intend to permanently reinvest anyzero undistributed earnings and profits in foreign subsidiaries. As


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table provides a result,reconciliation of the Company has fully recorded income taxes on those earningsbeginning and ending amount of valuation allowance for the years ended December 31, 2017, 2016, and 2015 (dollars in millions):
 Year Ended December 31,
 2017 2016 2015
Valuation allowance, beginning of period$(35) $(82) $(91)
Additions related to tax reform (reduced federal benefit)(4) 
 
Reductions related to the wind-down of foreign operations14
 
 14
Reductions (additions) related to state valuation allowance release2
 47
 (5)
Valuation allowance, end of period$(23) $(35) $(82)
The Company's valuation allowance decreased $12 million to $23 million at December 31, 2015.2017 and decreased $47 million to $35 million at December 31, 2016. Effective January 1, 2016, the Company elected to treat its broker-dealers, E*TRADE Securities and E*TRADE Clearing, as single member LLCs for tax purposes. The election to be treated as single member LLCs and future taxable income projections will result in the utilization of certain state deferred tax assets, primarily state net operating losses, against which the Company had recorded valuation allowances. Accordingly, the Company recognized a tax benefit of $25 million for the year ended December 31, 2016.
Effective Tax Rate
The effective tax rate differed from the federal statutory rate as summarized in the following table for the years ended December 31, 2015, 20142017, 2016 and 2013:2015:
 Year Ended December 31,
 2015 2014 2013
Federal statutory rate35.0 % 35.0 % 35.0 %
State income taxes, net of federal tax benefit0.2
 2.0
 2.8
Difference between statutory rate and foreign effective tax rate(2.4) (1.0) (1.4)
Tax exempt income(0.5) (0.1) (0.3)
Disallowed executive compensation6.5
 0.6
 0.9
Change in valuation allowance0.1
 2.2
 1.1
Tax credits(3.8) (0.6) (1.8)
Estimated reserve for uncertain tax positions4.7
 (0.3) (2.6)
Deferred tax adjustments(1)
3.5
 (3.4) 4.5
Tax on undistributed earnings and profits in certain foreign subsidiaries3.9
 1.1
 2.4
Settled IRS examination(241.5) 
 
Tax impact of exit of market making business
 
 16.4
Other(0.4) (0.3) (1.1)
Effective tax rate(194.7)% 35.2 % 55.9 %
(1)Includes the impact of New York city tax legislative changes of (5.8)% during the year ended December 31, 2015 and New York state tax legislative changes of (1.8)% during the year ended December 31, 2014.
NOTE 15—SHAREHOLDER'S EQUITY
 Year Ended December 31,
 2017 2016 2015
Federal statutory rate35.0 % 35.0 % 35.0 %
State income taxes, net of federal tax benefit4.2
 3.9
 0.2
Difference between statutory rate and foreign effective tax rate
 0.2
 (2.4)
Tax exempt income
 (0.1) (0.5)
Disallowed executive compensation0.1
 0.2
 6.5
Change in valuation allowances(0.1) (5.5) 0.1
Tax credits(0.3) (0.7) (3.8)
Estimated reserve for uncertain tax positions(0.3) 0.1
 4.7
Deferred tax adjustments(0.3) 1.3
 3.5
Tax reform adjustments5.5
 
 
Excess tax benefit on share-based compensation(0.7) 
 
Tax on undistributed earnings and profits in certain foreign subsidiaries
 
 3.9
Settled IRS examination
 
 (241.5)
Other(0.9) (0.3) (0.4)
Effective tax rate42.2 % 34.1 % (194.7)%
The activity in shareholders’ equity during the year ended December 31, 2015 is summarized in the following table (dollars in millions):

 
Common Stock /
Additional Paid-In
Capital
 
Accumulated Deficit /
Other Comprehensive
Loss
 Total
Beginning balance, December 31, 2014$7,353
 $(1,978) $5,375
Net income
 268
 268
Net change from available-for-sale securities
 (108) (108)
Net change from cash flow hedging instruments
 261
 261
Other(1) 
6
 (3) 3
Ending balance, December 31, 2015$7,359
 $(1,560) $5,799

E*TRADE 2017 10-K | Page 144
 
(1)Other includes employee share-based compensation, conversions of convertible debentures, repurchase of common stock, and changes in accumulated other comprehensive loss from foreign currency translation.

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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Accumulated Other Comprehensive Loss
The following tables present after-tax changes in each component of accumulated other comprehensive loss for the years ended December 31, 2015, 2014 and 2013 (dollars in millions):
 
Available-for-sale
Securities
 
Cash Flow 
Hedging
Instruments
 
Foreign 
Currency
Translation
 Total
Beginning balance, December 31, 2014$7
 $(261) $5
 $(249)
Other comprehensive loss before reclassifications(84) (10) (3) (97)
Amounts reclassified from accumulated other comprehensive loss(24) 271
 
 247
Net change(108) 261
 (3) 150
Ending balance, December 31, 2015$(101) $
 $2
 $(99)
 
Available-for-sale
Securities
 
Cash Flow 
Hedging
Instruments
 
Foreign 
Currency
Translation
 Total
Beginning balance, December 31, 2013$(160) $(298) $5
 $(453)
Other comprehensive income (loss) before reclassifications193
 (39) 
 154
Amounts reclassified from accumulated other comprehensive loss(26) 76
 
 50
Net change167
 37
 
 204
Ending balance, December 31, 2014$7
 $(261) $5
 $(249)
 
Available-for-sale
Securities
 
Cash Flow
Hedging
Instruments
 
Foreign
Currency
Translation
 Total
Beginning balance, December 31, 2012$137
 $(452) $5
 $(310)
Other comprehensive income (loss) before reclassifications(260) 67
 
 (193)
Amounts reclassified from accumulated other comprehensive loss(37) 87
 
 50
Net change(297) 154
 
 (143)
Ending balance, December 31, 2013$(160) $(298) $5
 $(453)

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The following table presents the income statement line items impacted by reclassifications out of accumulated other comprehensive loss for the years ended December 31, 2015, 2014 and 2013 (dollars in millions):
Accumulated Other Comprehensive Loss ComponentsAmounts Reclassified from Accumulated Other Comprehensive Loss Affected Line Items in the Consolidated Statement of Income
 Year Ended December 31,  
 2015 2014 2013  
Available-for-sale securities:       
 $39
 $42
 $60
 Gains (losses) on securities and other
 (15) (16) (23) Tax expense
 $24
 $26
 $37
 Reclassification into earnings, net
Cash flow hedging instruments:       
 $(370) $
 $
 Gains (losses) on securities and other
 
 
 8
 Operating interest income
 (69) (125) (147) Operating interest expense
 (439) (125) (139) Reclassification into earnings, before tax
 168
 49
 52
 Tax benefit
 $(271) $(76) $(87) Reclassification into earnings, net
NOTE 16—SHAREHOLDERS' EQUITY
The Company terminated $4.4 billion of repurchase agreements and FHLB advances during 2015. In connection with this termination, the Company recorded a pre-tax charge of $413 million in the consolidated statement of income, including $43 million in the losses on early extinguishment of debt line item, and $370 million in the gains (losses) on securities and other line item that were reclassified from accumulated comprehensive loss attributable to cash flow hedges.
Preferred Stock
The Company has 1 million shares authorized in preferred stock. None were issued orPreferred stock outstanding at December 31, 2015 or 2014.2017 and 2016 is summarized as follows (in millions except total shares outstanding and per share data):
Conversions
            Carrying Value at December 31,
  Description Issuance Date Per Annum Dividend Rate Total Shares Outstanding Liquidation Preference per Share 2017 2016
Series A              
  Fixed-to-Floating Rate Non-Cumulative 8/25/2016 5.875% to, but excluding, 9/15/2026; 3-mo LIBOR + 4.435% thereafter 400,000
 $1,000
 $394
 $394
Series B              
  Fixed-to-Floating Rate Non-Cumulative 12/6/2017 5.30% to, but excluding, 3/15/2023; 3-mo LIBOR + 3.16% thereafter 3,000
 $100,000
 295
 
Total       403,000
   $689
 $394
Series A
On August 25, 2016, the Company issued 400,000 shares of Convertible Debentures
DuringSeries A fixed-to-floating rate non-cumulative perpetual preferred stock for gross proceeds of $400 million. Net proceeds, after issuance cost, were $394 million. The shares have a par value of $0.01 and liquidation preference of $1,000 per share. Dividends are non-cumulative and are payable semi-annually at a rate of 5.875% from the years ended December 31, 2015 and 2014, $30 million and $5 millionoriginal issue date to, but excluding, September 15, 2026. Dividends thereafter are payable at a floating rate equal to the three-month US dollar LIBOR on the related dividend determination date plus 4.435%. The Company used the proceeds of the Company’s convertible debenturesissuance, along with existing corporate cash, to fund the acquisition of OptionsHouse.
On February 2, 2017, the Company's Board of Directors declared a dividend of $32.64 per share, or $13 million, to holders of record of the Series A preferred stock as of February 28, 2017. The dividend was paid on March 15, 2017. On August 2, 2017, the Company's Board of Directors declared a dividend of $29.38 per share, or $12 million, to holders of record of the Series A preferred stock as of August 31, 2017. The dividend was paid on September 15, 2017. On February 8, 2018, the Company's Board of Directors declared a dividend of $29.38 per share, or $12 million, to holders of record of the Series A preferred stock as of February 28, 2018. The dividend will be paid on March 15, 2018.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Series B
On December 6, 2017, the Company issued 300,000 depositary shares, each representing 1/100th ownership interest in a share, of Series B fixed-to-floating rate non-cumulative perpetual preferred stock for gross proceeds of $300 million. Net proceeds, after issuance cost, were converted into 2.9 million$295 million. The shares have a par value of $0.01 and 0.5 millionliquidation preference of $100,000 per share, equivalent to $1,000 per depositary share. Dividends are non-cumulative and are payable semi-annually at a rate of 5.30% from the original issue date to, but excluding, March 15, 2023. Dividends thereafter are payable at a floating rate equal to the three-month US dollar LIBOR on the related dividend determination date plus 3.16%. The Company intends to use the proceeds of the issuance to fund the acquisition of TCA in the first half of 2018.
Upon the issuance of preferred stock, the Company's ability to declare or pay dividends or distributions on, or repurchase, redeem or otherwise acquire for consideration, shares of its junior stock became subject to certain restrictions in the event that the Company fails to declare and pay full dividends, or declare and set aside a sum sufficient for the payment thereof, on its preferred stock. Junior stock includes the Company's common stock, respectively. For further details on the convertible debentures, see Note 13—Corporate Debt.stock.
Share Repurchases
On November 19, 2015,July 20, 2017, the Company announced that its Board of Directors has authorized the repurchase of up to $800 million$1 billion of shares of the Company'sits common stock through March 31, 2017. During the three month period endedstock. As of December 31, 2015,2017, the Company repurchased a total of $50$362 million, or 1.78.5 million shares, of common stock.stock under this program. As of December 31, 2015, $7502017, $638 million remained available for additional repurchases. As of February 16, 2018, the Company has subsequently repurchased an additional 1.1 million shares of common stock at an average price of $49.99. The Company accounts for share repurchases retired after repurchase by allocating the excess repurchase price over par to APIC.additional paid-in-capital.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 16—EARNINGS PER SHAREAccumulated Other Comprehensive Loss
The following tables present after-tax changes in each component of accumulated other comprehensive loss for the years ended December 31, 2017, 2016 and 2015 (dollars in millions):
 
Available-for-Sale
Securities
 
Foreign 
Currency
Translation
 Total
Balance, December 31, 2016$(139) $2
 $(137)
Other comprehensive income before reclassifications137
 
 137
Amounts reclassified from accumulated other comprehensive loss(24) (2) (26)
Net change113

(2)
111
Balance, December 31, 2017$(26)
$

$(26)
 
Available-for-Sale
Securities
 
Foreign 
Currency
Translation
 Total
Balance, December 31, 2015$(101) $2
 $(99)
Other comprehensive loss before reclassifications(5) 
 (5)
Amounts reclassified from accumulated other comprehensive loss(33) 
 (33)
Net change(38) 
 (38)
Balance, December 31, 2016$(139) $2
 $(137)
 Available-for-Sale
Securities
 Cash Flow 
Hedging
Instruments
 Foreign 
Currency
Translation
 Total
Balance, December 31, 2014$7
 $(261) $5
 $(249)
Other comprehensive loss before reclassifications(84) (10) (3) (97)
Amounts reclassified from accumulated other comprehensive loss(24) 271
 
 247
Net change(108) 261
 (3) 150
Balance, December 31, 2015$(101) $
 $2
 $(99)


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents other comprehensive income (loss) activity and the related tax effect for the years ended December 31, 2017, 2016 and 2015 (dollars in millions):
 Year Ended December 31,
 2017 2016 2015
 Before Tax Tax Effect After Tax Before Tax Tax Effect After Tax Before Tax Tax Effect After Tax
Other comprehensive income (loss)                 
Available-for-sale securities:                 
Unrealized gains (losses), net$213
 $(76) $137
 $(10) $5
 $(5) $(136) $52
 $(84)
Reclassification into earnings, net(39) 15
 (24) (53) 20
 (33) (39) 15
 (24)
Net change from available-for-sale securities174

(61)
113
 (63) 25
 (38) (175) 67
 (108)
Cash flow hedging instruments:                 
Unrealized losses, net
 
 
 
 
 
 (17) 7
 (10)
Reclassification into earnings, net
 
 
 
 
 
 439
 (168) 271
Net change from cash flow hedging instruments
 
 
 
 
 
 422
 (161) 261
Foreign currency translation:                 
Foreign currency translation losses, net
 
 
 
 
 
 (3) 
 (3)
Reclassification into earnings, net(2) 
 (2) 
 
 
 
 
 
Net change from foreign currency translation(2) 
 (2) 
 
 
 (3) 
 (3)
Other comprehensive income (loss)$172
 $(61) $111
 $(63) $25
 $(38) $244
 $(94) $150


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

The following table presents the consolidated statement of income line items impacted by reclassifications out of accumulated other comprehensive loss for the years ended December 31, 2017, 2016 and 2015 (dollars in millions):
Accumulated Other Comprehensive Loss Components Amounts Reclassified from Accumulated Other Comprehensive Loss Affected Line Items in the Consolidated Statement of Income
  Year Ended December 31,  
  2017 2016 2015  
Available-for-sale securities: $39
 $53
 $39
 Gains (losses) on securities and other, net
  (15) (20) (15) Income tax expense
  $24
 $33
 $24
 Reclassification into earnings, net
         
Cash flow hedging instruments: $
 $
 $(370) Gains (losses) on securities and other, net
  
 
 (69) Interest expense
  
 
 (439) Reclassification into earnings, before tax
  
 
 168
 Income tax benefit
  
 
 (271) Reclassification into earnings, net
         
Foreign currency translation: $2
 $
 $
 Other non-interest expenses
  $2
 $
 $
 Reclassification into earnings, net
For additional information on the $370 million reclassification during the year ended December 31, 2015, see Note 8—Derivative Instruments and Hedging Activities.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 17—EARNINGS PER SHARE
The following table presents a reconciliation of basic and diluted earnings per common share (in millions, except share data and per share amounts): 
 Year Ended December 31,
 2015 2014 2013
Basic:     
Net income$268
 $293
 $86
Basic weighted-average shares outstanding (in thousands)290,762
 288,705
 286,991
Basic earnings per share$0.92
 $1.02
 $0.30
Diluted:     
Net income$268
 $293
 $86
Basic weighted-average shares outstanding (in thousands)290,762
 288,705
 286,991
Effect of dilutive securities:     
Weighted-average convertible debentures (in thousands)2,820
 3,999
 4,125
Weighted-average options and restricted stock issued to employees (in thousands)1,429
 1,399
 1,473
Diluted weighted-average shares outstanding (in thousands)295,011
 294,103
 292,589
Diluted earnings per share$0.91
 $1.00
 $0.29
 Year Ended December 31,
 2017 2016 2015
      
Net income$614
 $552
 $268
Preferred stock dividends25
 ��
 
Net income available to common shareholders$589
 $552
 $268
      
Share data (in thousands):     
Basic weighted-average shares outstanding273,190
 277,789
 290,762
Effect of weighted-average dilutive securities:     
Restricted stock and options1,076
 872
 1,429
Convertible debentures86
 387
 2,820
Diluted weighted-average shares outstanding(1)
274,352
 279,048
 295,011
      
Basic earnings per common share$2.16
 $1.99
 $0.92
Diluted earnings per common share(1)
$2.15
 $1.98
 $0.91
(1)The amount of certain restricted stock and options excluded from the calculations of diluted earnings per share (due to the anti-dilutive effect) was not material for the years ended December 31, 2017, 2016 and 2015.
For the years ended December 31, 2015, 2014 and 2013, the Company excluded 0.1 million, 0.5 million and 1.7 million shares, respectively, of stock options and restricted stock awards and units from the calculations of diluted earnings per share as the effect would have been anti-dilutive.
NOTE 17—
NOTE 18—REGULATORY REQUIREMENTS
Broker-Dealer and FCM Capital Requirements
The Company’s U.S.Company's US broker-dealer, subsidiaries areE*TRADE Securities, is subject to the Uniform Net Capital Rule (the "Rule") under the Securities Exchange Act of 1934 administered by the SEC and FINRA, which requires the maintenance of minimum net capital. The minimum net capital requirements can be met under either the Aggregate Indebtedness method or the Alternative method. Under the Aggregate Indebtedness method, a broker-dealer is required to maintain minimum net capital of the greater of 6 2/3% 2/3% of its aggregate indebtedness, as defined, or a minimum dollar amount. UnderE*TRADE Securities has elected the Alternative method, a broker-dealerunder which it is required to maintain net capital equal to the greater of $250,000 or 2% of aggregate debit balances arising from customer transactions. The method used depends on the individual U.S. broker-dealer subsidiary. The Company’s other broker-dealers, including its international broker-dealer subsidiaries located in Europe and Asia, aresubsidiary is subject to capital requirements determined by theirits respective regulators.    regulator.
The Company's FCM, E*TRADE Futures, is subject to CFTC net capital requirements, including the maintenance of adjusted net capital equal to or in excess of the greater of (1) $1,000,000, (2) the FCM's risk-based capital requirement, computed as 8% of the total risk margin requirements for all positions carried in customer and non-customer accounts, or (3) the amount of adjusted net capital required by the NFA.

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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

At December 31, 20152017 and 2014,2016, all of the Company’s broker-dealer and FCM subsidiaries met minimum net capital requirements. The tablestable below summarizesummarizes the minimum capital requirements and excess capital for the Company’s broker-dealer and FCM subsidiaries at December 31, 20152017 and 20142016 (dollars in millions):
 
Required Net
Capital
 Net Capital 
Excess Net
Capital
December 31, 2015:     
E*TRADE Clearing(1)
$161
 $1,007
 $846
E*TRADE Securities(1)(2)

 49
 49
Other broker-dealers1
 15
 14
Total(3)
$162
 $1,071
 $909
December 31, 2014:     
E*TRADE Clearing(1)
$170
 $795
 $625
E*TRADE Securities(1)

 459
 459
Other broker-dealers1
 19
 18
Total$171
 $1,273
 $1,102
 
Required Net
Capital
 Net Capital 
Excess Net
Capital
December 31, 2017:     
E*TRADE Securities(1)
$211
 $1,213
 $1,002
E*TRADE Futures(1)
4
 19
 15
International broker-dealer
 19
 19
Total$215
 $1,251
 $1,036
December 31, 2016:     
E*TRADE Securities$158
 $969
 $811
OptionsHouse(2)
1
 22
 21
International broker-dealer
 21
 21
Total$159
 $1,012
 $853
 

(1)Elected to use the Alternative method to compute net capital. The net capital requirement was $250,000 for E*TRADE Securities for both periods presented.
(2)E*TRADE Securities was moved out from under E*TRADE Bank in February 2015 and subsequently paid dividends of $565$345 million to the parent company during the year ended December 31, 2015.2017 and $125 million in February 2018. In August 2017, all brokerage accounts and brokerage customer-related assets and obligations of OptionsHouse were transferred in connection with the integration. Upon completion of this transaction, OptionsHouse was renamed E*TRADE Futures and E*TRADE Securities' futures accounts and futures customer-related assets and obligations were transferred to E*TRADE Futures.
(3)(2)E*TRADE Clearing and E*TRADE Securities paid cash dividendsElected to use the parent company of $124 million and $24 million, respectively, subsequentAggregate Indebtedness method to December 31, 2015.compute net capital; however, as OptionsHouse was an FCM, the prescribed fixed-dollar minimum capital requirement was $1 million.
Bank Capital Requirements
E*TRADE Financial and its bank subsidiaries, E*TRADE Bank and E*TRADE Savings Bank, are subject to various regulatory capital requirements administered by federal banking agencies. Beginning January 1, 2015, both E*TRADE Financial and E*TRADE Bank calculate regulatory capital under the Basel III framework using the Standardized Approach, subject to transition provisions. Prior to Basel III becoming effective, the risk-based capital guidelines that applied to E*TRADE Bank were based upon the 1988 capital accords of the BCBS, a committee of central banks and bank supervisors, as implemented by the U.S. Federal banking agencies, including the OCC, commonly known as Basel I. As a savings and loan holding company, E*TRADE Financial was not previously subject to specific statutory capital requirements. Under the Basel III framework, the vast majority of the Company's margin receivables qualified for 0% risk-weighting and a larger portion of the Company's deferred tax assets were included in regulatory capital, both having a favorable impact on the Company's current capital ratios. A portion of this benefit was offset by the phase-out of TRUPs from the parent company's capital. In addition, in the first quarter of 2015, the Company made the one-time permanent election to exclude accumulated other comprehensive income from the calculation of Common Equity Tier 1 capital.
Failure to meet minimum capital requirements can trigger certain mandatory and possibly additional discretionary actions by regulators that, if undertaken, could have a direct material effect on E*TRADE Financial’s and E*TRADE Bank’sthe financial condition and results of operations.operations of these entities. Under capital adequacy guidelines and the regulatory framework for prompt corrective action, E*TRADE Financial and E*TRADE Bankthese entities must meet specific capital guidelines that involve quantitative measures of assets, liabilities and certain off-balance sheet items as calculated under regulatory accounting practices. In addition, E*TRADE Bankthe Company's bank subsidiaries may not pay dividends to the parent company without the non-objection, or in somecertain cases the approval, from, or otherwise notice to, itsof their regulators, and any loans by E*TRADE Bankthe bank subsidiaries to the parent company and its other non-bank subsidiaries are subject to various quantitative, arm’s length, collateralization and other requirements. E*TRADE Financial’s and E*TRADE Bank’sThe capital amounts and classificationclassifications of these entities are also subject to qualitative judgments by the regulators about components, risk weightings and other factors.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

Quantitative measures established by regulation to ensure capital adequacy require E*TRADE Financial and E*TRADE Bankthese entities to meet minimum CommonTier 1 leverage, common equity Tier 1 capital, Tier 1 risk-based capital Totaland total risk-based capital and Tier 1 leverage ratios. Events beyond management's control, such as deterioration in credit markets, could adversely affect future earnings and E*TRADE Financial’s and E*TRADE Bank’stheir ability to meet future capital requirements and, in the case ofrequirements. E*TRADE Financial, E*TRADE Bank its ability to pay dividends to the parent company. E*TRADE

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Financial and E*TRADE Savings Bank were categorized as "well capitalized" under the regulatory framework for prompt corrective action for the periods presented in the table below (dollars in millions):
December 31, 2015(1)
 
December 31, 2014(1)
December 31, 2017 December 31, 2016
Actual Well Capitalized Minimum Capital Excess Capital Actual Well Capitalized Minimum Capital Excess CapitalActual Well Capitalized Minimum Capital Excess Capital Actual Well Capitalized Minimum Capital Excess Capital
Amount Ratio Amount Ratio Amount Amount Ratio Amount Ratio AmountAmount Ratio Amount Ratio Amount Amount Ratio Amount Ratio Amount
E*TRADE Bank:(2)
                   
E*TRADE Financial(1)
E*TRADE Financial(1)
Tier 1 leverage$3,075
 9.7% $1,579
 5.0% $1,496
 $4,548
 10.6% $2,143
 5.0% $2,405
$4,386
 7.4% $2,976
 5.0% $1,410
 $3,610
 7.8% $2,316
 5.0% $1,294
Common equity Tier 1 capital$3,773
 33.9% $722
 6.5% $3,051
 $3,483
 37.0% $612
 6.5% $2,871
Tier 1 risk-based capital$3,075
 36.5% $674
 8.0% $2,401
 $4,548
 25.7% $1,063
 6.0% $3,485
$4,386
 39.5% $889
 8.0% $3,497
 $3,610
 38.3% $754
 8.0% $2,856
Total risk-based capital$3,185
 37.8% $842
 10.0% $2,343
 $4,772
 26.9% $1,772
 10.0% $3,000
$4,874
 43.8% $1,111
 10.0% $3,763
 $4,148
 44.0% $942
 10.0% $3,206
Common equity Tier 1 capital(3)
$3,075
 36.5% $548
 6.5% $2,527
 N/A
 N/A
 N/A
 N/A
 N/A
E*TRADE Bank(1)
E*TRADE Bank(1)
Tier 1 leverage$3,620
 7.6% $2,394
 5.0% $1,226
 $3,132
 8.8% $1,786
 5.0% $1,346
Common equity Tier 1 capital$3,620
 35.7% $660
 6.5% $2,960
 $3,132
 38.3% $532
 6.5% $2,600
Tier 1 risk-based capital$3,620
 35.7% $812
 8.0% $2,808
 $3,132
 38.3% $655
 8.0% $2,477
Total risk-based capital$3,694
 36.4% $1,015
 10.0% $2,679
 $3,237
 39.5% $819
 10.0% $2,418
E*TRADE Savings Bank(1)
E*TRADE Savings Bank(1)
Tier 1 leverage$904
 26.6% $170
 5.0% $734
 $226
 12.0% $94
 5.0% $132
Common equity Tier 1 capital$904
 111.1% $53
 6.5% $851
 $226
 69.6% $21
 6.5% $205
Tier 1 risk-based capital$904
 111.1% $65
 8.0% $839
 $226
 69.6% $26
 8.0% $200
Total risk-based capital$905
 111.2% $81
 10.0% $824
 $227
 69.8% $32
 10.0% $195
(1)Due to the change in regulatory requirements described above, the December 31, 2015 ratios were calculated under
Basel III requirementsincludes a capital conservation buffer that limits a banking organization’s ability to make capital distributions and the December 31, 2014 ratios were calculated under Basel I requirements.
(2)E*TRADE Securities was moved out from under E*TRADE Bank in February 2015. E*TRADE Clearing was moved out from under E*TRADE Bank in July 2015.
(3)The Basel III rule establisheddiscretionary bonus payments to executive officers if a banking organization fails to maintain a Common Equity Tier 1 capital asconservation buffer of more than 2.5%, on a new tierfully phased-in basis, of capital.total risk-weighted assets above each of the following minimum risk-based capital ratio requirements: Common Equity Tier 1 capital (4.5%), Tier 1 (6.0%), and total risk-based capital (8.0%). This requirement was effective beginning on January 1, 2016, and will be fully phased-in by 2019. See Business—Regulation for additional information.


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

 December 31, 2015
 Actual Well Capitalized Minimum Capital Excess Capital
 Amount Ratio Amount Ratio Amount
E*TRADE Financial:         
Tier 1 leverage$3,747
 9.0% $2,093
 5.0% $1,654
Tier 1 risk-based capital$3,747
 39.3% $763
 8.0% $2,984
Total risk-based capital$4,186
 43.9% $954
 10.0% $3,232
Common equity Tier 1 capital$3,747
 39.3% $620
 6.5% $3,127
NOTE 18—
NOTE 19—LEASE ARRANGEMENTS
The Company has non-cancelable operating leases for facilities through 2026.2029. Future minimum lease payments and sublease proceeds under these leases with initial or remaining terms in excess of one year, including leases involved in facility restructurings,associated with restructuring activities, are as follows (dollars in millions):
Operating Lease
Commitments
Operating Lease
Commitments(1)
Years ending December 31,  
2016$26
201726
201823
$27
201921
29
202015
23
202121
202212
Thereafter22
45
Total future minimum lease payments$133
$157
Sublease proceeds(3)(2)
Net lease commitments$130
$155
(1) Excludes minimum lease payments and sublease proceeds on the Alpharetta, Georgia lease, which is accounted for as a financing.
Certain leases contain provisions for renewal options and rent escalations based on increases in certain costs incurred by the lessor. Rent expense, net of sublease income, was $22$26 million, $21$24 million and $22 million for the

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years ended December 31, 2015, 20142017, 2016 and 2013,2015, respectively. Rent expense, which is recorded in the occupancy and equipment line item in the consolidated statement of income, excludes costs related to leases involved in facility restructurings,associated with restructuring activities, which are recorded in the restructuring and other exitacquisition-related activities line item in the consolidated statement of income.
On October 31, 2014, the Company executed a sale-leaseback transaction on its office located in Alpharetta, Georgia. See Note 8—Property and Equipment, Net for more information.
NOTE 19—COMMITMENTS, CONTINGENCIES AND OTHER REGULATORY MATTERS
Legal Matters
NOTE 20—COMMITMENTS, CONTINGENCIES AND OTHER REGULATORY MATTERS
The Company reviews its lawsuits, regulatory inquiries and other legal proceedings on an ongoing basis and provides disclosure and records loss contingencies in accordance with the loss contingencies accounting guidance. The Company establishes an accrual for losses at management's best estimate when it assesses that it is probable that a loss has been incurred and the amount of the loss can be reasonably estimated. Once established,The Company monitors these matters for developments that would affect the estimated liability is revised based on currently available information when an event occurs requiring an adjustment.likelihood of a loss and the accrued amount, if any, and adjusts the amount as appropriate.
Litigation Matters
On October 27, 2000, Ajaxo, Inc. ("Ajaxo")(Ajaxo) filed a complaint in the Superior Court for the State of California, County of Santa Clara. Ajaxo sought damages and certain non-monetary relief for the Company’s alleged breach of a non-disclosure agreement with Ajaxo pertaining to certain wireless technology that Ajaxo offered the Company as well as damages and other relief against the Company for their alleged misappropriation of Ajaxo’s trade secrets. Following a jury trial, a judgment was entered in 2003 in favor of Ajaxo against the Company for $1 million for breach of the Ajaxo non-disclosure agreement. Although the jury found in favor of Ajaxo on its claim against the Company for misappropriation of trade secrets, theThe trial court subsequently denied Ajaxo’s requests for additional damages and relief. On December 21, 2005, the California Court of Appeal affirmed the above-described award against the Company for breach of the nondisclosure agreement but remanded the case to the trial court for the limited purpose of determining what, if any, additional damagesrelief following which Ajaxo may be entitled to as a result of the jury’s previous finding in favor of Ajaxo on its claim against the Company for misappropriation of trade secrets.appealed. Although the Company paid Ajaxo the full amount due on the above-described judgment, the case was


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

remanded back to the trial court by the California Court of Appeal, and on May 30, 2008, a jury returned a verdict in favor of the Company denying all claims raised and demands for damages against the Company. FollowingAfter various appeals the trial court’s entry of judgment in favor of the Company on September 5, 2008, Ajaxo filed post-trial motions for vacating this entry of judgment and requesting a new trial. The trial court denied these motions. On December 2, 2008, Ajaxo filed a notice of appeal with the Court of Appeal of the State of California for the Sixth District. On August 30, 2010, the Court of Appeal affirmed the trial court’s verdict in part and reversed the verdict in part, remanding the case. The Company petitioned the Supreme Court of California for review of the Court of Appeal decision. On December 16, 2010, the California Supreme Court denied the Company’s petition for review andcase was again remanded for further proceedingsback to the trial court. The testimonial phase ofFollowing the third trial in this matter concluded on June 12, 2012. By order dated May 28, 2014, the Court determined to conduct a second phase of this bench trial to allow Ajaxo to attempt to prove entitlement to additional royalties. Hearings in phase two of the trial concluded January 8, 2015. Inmatter, in a Judgment and Statement of Decision filed September 16, 2015, the Court denied all claims for royalties by Ajaxo. Ajaxo’s post-trial motions were denied. Ajaxo has appealed to the Court of Appeal, Sixth District. There is no briefing schedule on this appeal. The Company will continue to defend itself vigorously.vigorously in this matter.
On May 16, 2011, Droplets Inc., the holder of two patents pertaining to user interface servers, filed a complaint in the U.S.US District Court for the Eastern District of Texas against E*TRADE Financial Corporation, E*TRADE Securities, E*TRADE Bank and multiple other unaffiliated financial services firms. PlaintiffThe plaintiff contends that the defendants engaged in patent infringement under federal law. Plaintifflaw and seeks unspecified damages and an injunction against future infringements, plus royalties, costs, interest and attorneys’ fees. On March 28, 2012, a change of venue was granted and the case was transferred to the United States District Court for the Southern District of New York. The Company filed its answer and counterclaim on June 13, 2012 and plaintiff moved to dismiss the counterclaim. The Company's motion for summary judgment on the grounds of non-infringement was granted by the U.S.US District Court in a Decision and Order dated March 9, 2015. All remaining claims are stayed pending resolution of issues on Droplet's remaining patents under review by the Patent Trial and Appeal Board ("PTAB")(PTAB). On July 6, 2015,After a hearing, the PTAB instituted an inter parties review of plaintiff's 115deemed Droplets’ putative '115 patent which is scheduled to be litigated through March“unpatentable” on June 23, 2016. The

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TableIn a separate proceeding, the PTAB has also separately deemed Droplets’ putative '838 patent to be “unpatentable.” Droplets has appealed to the Circuit Court of Contents

Appeals for the District of Columbia. The briefing was completed on July 24, 2017, and an oral argument was heard on February 6, 2018. The Company will continue to defend itself vigorously in this matter, both in the District Court and at the U.S. Patent Office.
Several cases have been filed nationwide involving the April 2007 leveraged buyout ("LBO") of the Tribune Company ("Tribune") by Sam Zell, and the subsequent bankruptcy of Tribune. In William Niese et al. v. A.G. Edwards et al., in Superior Court of Delaware, New Castle County, former Tribune employees and retirees claimed that Tribune was actually insolvent at the time of the LBO and that the LBO constituted a fraudulent transaction that depleted the plaintiffs’ retirement plans, rendering them worthless. E*TRADE Clearing, along with numerous other financial institutions, is a named defendant in this case. One of the defendants removed the action to federal district court in Delaware on July 1, 2011. In Deutsche Bank Trust Company Americas et al. v. Adaly Opportunity Fund et al., filed in the Supreme Court of New York, New York County on June 3, 2011, the Trustees of certain notes issued by Tribune allege wrongdoing in connection with the LBO. In particular the Trustees claim that the LBO constituted a constructive fraudulent transfer under various state laws. G1 Execution Services, LLC (formerly known as E*TRADE Capital Markets, LLC), along with numerous other financial institutions, is a named defendant in this case. In Deutsche Bank et al. v. Ohlson et al., filed in the U.S. District Court for the Northern District of Illinois, noteholders of Tribune asserted claims of constructive fraud and G1 Execution Services, LLC is a named defendant in this case. Under the agreement governing the sale of G1 Execution Services, LLC to Susquehanna International Group, LLP, the Company remains responsible for any resulting actions taken against G1 Execution Services, LLC as a result of such investigation. In EGI-TRB LLC et al. v. ABN-AMRO et al., filed in the Circuit Court of Cook County Illinois, creditors of Tribune assert fraudulent conveyance claims against multiple shareholder defendants and E*TRADE Clearing is a named defendant in this case. These cases have been consolidated into a multi-district litigation. The Company’s time to answer or otherwise respond to the complaints has been stayed pending further orders of the Court. On September 18, 2013, the Court entered the Fifth Amended Complaint. On September 23, 2013, the Court granted the defendants’ motion to dismiss the individual creditors’ complaint. The individual creditors filed a notice of appeal. The steering committees for plaintiffs and defendants have submitted a joint plan for the next phase of litigation. The next phase of the action will involve individual motions to dismiss. On April 22, 2014, the Court issued its protocols for dismissal motions for those defendants who were "mere conduits" who facilitated the transactions at issue. The motion to dismiss Count I of the Fifth Amended Complaint for failure to state a cause of action was fully briefed on July 2, 2014, and the parties await decision on that motion. The Company will continue to defend itself vigorously in these matters.matter.
On April 30, 2013, a putative class action was filed by John Scranton, on behalf of himself and a class of persons similarly situated, against E*TRADE Financial Corporation and E*TRADE Securities in the Superior Court of California, County of Santa Clara, pursuant to the California procedures for a private Attorney General action. The Complaintcomplaint alleged that the Company misrepresented through its website that it would always automatically exercise options that were in-the-money by $0.01 or more on expiration date. PlaintiffsThe plaintiffs allege violations of the California Unfair Competition Law, the California Consumer Remedies Act, fraud, misrepresentation, negligent misrepresentation and breach of fiduciary duty. The case has been deemed complex within the meaning of the California Rules of Court,duty and a case management conference was held on September 13, 2013. The Company’s demurrer and motion to strike the complaint were granted by order dated December 20, 2013. The Court granted leave to amend the complaint. A second amended complaint was filed on January 31, 2014. On March 11, 2014, the Company moved to strike and for a demurrer to the second amended complaint. On October 20, 2014, the Court sustained the Company's demurrer, dismissing four counts of the second amended complaint with prejudice and two counts without prejudice. The plaintiffs filed a third amended complaint on November 10, 2014. The Company filed a third demurrer and motion to strike on December 12, 2014. By order dated March 18, 2015, the Superior Court entered a final order sustaining the Company's demurrer on all remaining claims with prejudice.seek unspecified damages. Final judgment was entered in the Company's favor on April 8, 2015. Plaintiff filed a Notice2015, and on December 4, 2017 the Court of Appeal April 27, 2015. BriefingAppeals upheld the dismissal. The matter is scheduled to continue through 2016. The Company will continue to defend itself vigorously in this matter.now closed.
On March 26, 2015, a putative class action was filed in the U.S.US District Court for the Northern District of California by Ty Rayner, on behalf of himself and all others similarly situated, naming E*TRADE Financial Corporation and E*TRADE Securities as defendants. The complaint alleges that E*TRADE breached a fiduciary duty and unjustly enriched itself in connection with the routing of its customers’ orders to various market-makers and exchanges. PlaintiffThe plaintiff seeks unspecified damages, declaratory relief, restitution, disgorgement of payments received by the Company, and attorneys’ fees. On April 2, 2017, the District Court dismissed the complaint in Rayner. The plaintiffs in Rayner appealed and the oral argument was heard by the Second Court of Appeals on December 7, 2017. The Company will continue to defend itself vigorously in these matters.
On July 23, 2016, a putative class action was filed in the US District Court for the Southern District of New York by Craig L. Schwab, on behalf of himself and others similarly situated, naming E*TRADE Financial Corporation, E*TRADE Securities, and former Company executives as defendants. The complaint alleges that E*TRADE violated federal securities laws in connection with the routing of its customers’ orders to various market-makers and exchanges. The plaintiff seeks unspecified damages, declaratory relief, restitution, disgorgement of payments received by the Company, and attorneys’ fees. By stipulation both matters are now venued in the parties have agreedSouthern District of New York. On July 10, the Court dismissed the Schwab claims without prejudice. The plaintiff in Schwab filed a third amended complaint on August 9, 2017, which


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

E*TRADE moved to extend indefinitelydismiss. On January 22, the due date for a response to the claim.Court dismissed all claims with prejudice. The Company will continue to defend itself vigorously in this matter.these matters.

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In addition to the matters described above, the Company is subject to various legal proceedings and claims that arise in the normal course of business. In each pending matter, the Company contests liability or the amount of claimed damages. In view of the inherent difficulty of predicting the outcome of such matters, particularly in cases where claimants seek substantial or indeterminate damages, or where investigation or discovery have yet to be completed, the Company is unable to estimate a range of reasonably possible losses on its remaining outstanding legal proceedings; however, the Company believes any losses, both individually or in the aggregate, would not be reasonably likely to have a material adverse effect on the consolidated financial condition or results of operations of the Company.
An unfavorable outcome in any matter could have a material adverse effect on the Company’s business, financial condition, results of operations or cash flows. In addition, even if the ultimate outcomes are resolved in the Company’s favor, the defense of such litigation could entail considerable cost or the diversion of the efforts of management, either of which could have a material adverse effect on the Company’s business, financial condition, results of operations or cash flows.
Regulatory Matters
The securities, futures, foreign currency and banking industries are subject to extensive regulation under federal, state and applicable international laws. From time to time, the Company has been threatened with or named as a defendant in lawsuits, arbitrations and administrative claims involving securities, banking and other matters. The Company is also subject to periodic regulatory examinations and inspections. Compliance and trading problems that are reported to regulators, such as the SEC, FINRA, NASDAQ, CFTC, NFA, FDIC, Federal Reserve Bank of Richmond, FINRA, CFTC, NFAOCC, or OCCthe CFPB by dissatisfied customers or others are investigated by such regulators, and may, if pursued, result in formal claims being filed against the Company by customers or disciplinary action being taken against the Company or its employees by regulators. Any such claims or disciplinary actions that are decided against the Company could have a material impact on the financial results of the Company or any of its subsidiaries.
During 2012, the Company completed a review of order handling practices and pricing for order flow between E*TRADE Securities and G1 Execution Services, LLC. The Company implemented changes to its practices and procedures that were recommended during the review. Banking regulators and federal securities regulators were regularly updated during the course of the review. Subsequently, on July 11, 2013, FINRA notified E*TRADE Securities and G1 Execution Services, LLC that it was conducting an examination of both firms’ order handling practices. On March 19, 2015, the Company received a Wells notice from FINRA's Market Regulation Department relating to the adequacy of E*TRADE Securities' order-routing disclosures and supervisory process for reviewing execution quality during the period covered by the Company's 2012 internal review (July 2011 - June 2012). The Company continues to cooperate fully with FINRA in this examination. Under the agreement governing the sale of G1 Execution Services, LLC to Susquehanna, the Company remains responsible for any actions taken against G1 Execution Services, LLC arising from the investigation. In the case of the review of both E*TRADE Securities and G1 Execution Services, LLC such actions could include monetary penalties and cease-and-desist orders, and could prompt claims by customers. Any of these actions could materially and adversely affect the Company’s broker-dealer businesses.
Insurance
The Company maintains insurance coverage that management believes is reasonable and prudent. The principal insurance coverage it maintains covers commercial general liability; property damage; hardware/software damage; cyber liability; directors and officers; employment practices liability; certain criminal acts against the Company; and errors and omissions. The Company believes that such insurance coverage is adequate for the purpose of its business. The Company’s ability to maintain this level of insurance coverage in the future, however, is subject to the availability of affordable insurance in the marketplace.
Commitments
In the normal course of business, the Company makes various commitments to extend credit and incur contingent liabilities that are not reflected in the consolidated balance sheet. Significant changes in the economy or interest rates may influence the impact that these commitments and contingencies have on the Company in the future.

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The Company’s equity method, cost method and other investments are generally limited liability investments in partnerships, companies and other similar entities, including tax credit partnerships and


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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

community development entities, which are not required to be consolidated. The Company had $54$99 million in unfunded commitments with respect to these investments at December 31, 2015.    2017.
At December 31, 2015,2017, the Company had approximately $28$21 million of certificates of deposit scheduled to mature in less than one year and approximately $70 million of unfunded commitments to extend credit.year.
Guarantees
In prior periods when the Company sold loans, the Company provided guarantees to investors purchasing mortgage loans, which are considered standard representations and warranties within the mortgage industry. The primary guarantees are that: the mortgage and the mortgage note have been duly executed and each is the legal, valid and binding obligation of the Company, enforceable in accordance with its terms; the mortgage has been duly acknowledged and recorded and is valid; and the mortgage and the mortgage note are not subject to any right of rescission, set-off, counterclaim or defense, including, without limitation, the defense of usury, and no such right of rescission, set-off, counterclaim or defense has been asserted with respect thereto. The Company is responsible for the guarantees on loans sold. If these claims prove to be untrue, the investor can require the Company to repurchase the loan and return all loan purchase and servicing release premiums. Management does not believe the potential liability exposure will have a material impact on the Company’s results of operations, cash flows or financial condition due to the nature of the standard representations and warranties, which have resulted in a minimal amount of loan repurchases.
Prior to 2008, ETBH raised capital through the formation of trusts, which sold TRUPs in the capital markets. The capital securities must be redeemed in whole at the due date, which is generally 30 years after issuance. Each trust issued TRUPs at par, with a liquidation amount of $1,000 per capital security. The trusts used the proceeds from the sale of issuances to purchase subordinated debentures issued by ETBH.
During the 30-year period prior to the redemption of the TRUPs, ETBH guarantees the accrued and unpaid distributions on these securities, as well as the redemption price of the securities and certain costs that may be incurred in liquidating, terminating or dissolving the trusts (all of which would otherwise be payable by the trusts). At December 31, 2015,2017, management estimated that the maximum potential liability under this arrangement, including the current carrying value of the trusts, was equal to approximately $417$416 million or the total face value of these securities plus accrued interest payable, which may be unpaid at the termination of the trust arrangement.
NOTE 20—SEGMENT INFORMATION
The Company reports its operating results in two segments, based on the manner in which its chief operating decision maker evaluates financial performance and makes resource allocation decisions: 1) trading and investing; and 2) balance sheet management. Trading and investing includes retail brokerage products and services; investor-focused banking products; and corporate services. Balance sheet management includes the management of asset allocation; loans previously originated by the Company or purchased from third parties; deposits and customer payables; and credit, liquidity and interest rate risk. The balance sheet management segment utilizes deposits and customer payables and compensates the trading and investing segment via a market-based transfer pricing arrangement, which is eliminated in consolidation.

The Company does not allocate costs associated with certain functions that are centrally-managed to its operating segments. These costs are separately reported in a corporate/other category, along with technology related costs incurred to support centrally-managed functions; restructuring and other exit activities; debt extinguishment; and corporate debt and corporate investments.E*TRADE 2017 10-K | Page 156
The Company evaluates the performance of its segments based on the segment’s income (loss) before income taxes. Financial information for the Company’s reportable segments is presented in the following tables (dollars in millions): 

153


 Year Ended December 31, 2015
 Trading and
Investing
 Balance Sheet
Management
 Corporate/
Other
 Total
Net operating interest income$702
 $383
 $1
 $1,086
Total non-interest income (loss)667
 (325) 
 342
Total net revenue1,369
 58
 1
 1,428
Provision (benefit) for loan losses
 (40) 
 (40)
Total operating expense827
 105
 275
 1,207
Income (loss) before other income (expense) and income taxes542
 (7) (274) 261
Total other income (expense)
 
 (170) (170)
Income (loss) before income taxes$542
 $(7) $(444) $91
Income tax benefit      (177)
Net income      $268
 Year Ended December 31, 2014
 Trading and
Investing
 Balance Sheet
Management
 Corporate/
Other
 Total
Net operating interest income$618
 $455
 $1
 $1,074
Total non-interest income697
 43
 
 740
Total net revenue1,315
 498
 1
 1,814
Provision for loan losses
 36
 
 36
Total operating expense766
 148
 231
 1,145
Income (loss) before other income (expense) and income taxes549
 314
 (230) 633
Total other income (expense)
 
 (181) (181)
Income (loss) before income taxes$549
 $314
 $(411) $452
Income tax expense
     159
Net income      $293
 Year Ended December 31, 2013
 Trading and
Investing
 Balance Sheet
Management
 Corporate/
Other
 Total
Net operating interest income$527
 $442
 $
 $969
Total non-interest income690
 64
 
 754
Total net revenue1,217
 506
 
 1,723
Provision for loan losses
 143
 
 143
Total operating expense883
 179
 213
 1,275
Income (loss) before other income (expense) and income taxes334
 184
 (213) 305
Total other income (expense)
 
 (110) (110)
Income (loss) before income taxes$334
 $184
 $(323) $195
Income tax expense      109
Net income      $86




E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

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NOTE 21—CONDENSED FINANCIAL INFORMATION (PARENT COMPANY ONLY)
Table of Contents
CONDENSED STATEMENT OF COMPREHENSIVE INCOME
(In millions)

Total non-interest
 Year Ended December 31,
 2017 2016 2015
Dividends from subsidiaries(1)
$350
 $858
 $859
Other revenues377
 328
 317
Total net revenue727
 1,186
 1,176
Total non-interest expense611
 501
 560
Income before income tax expense (benefit) and equity in income (loss) of consolidated subsidiaries116
 685
 616
Income tax expense (benefit)75
 456
 (287)
Equity in undistributed income (loss) of subsidiaries573
 323
 (635)
      
Net income (2)
614
 552
 268
Other comprehensive income (loss)111
 (38) 150
Comprehensive income$725
 $514
 $418
(1) Includes $423 million and $281 million from E*TRADE Bank for the years ended December 31, 2016 and 2015, respectively.
(2) Net income (loss) for balance sheet managementavailable to common shareholders was $589 million for the year ended December 31, 20152017 and includes the reclassificationimpact of $370$25 million of losses on cash flow hedges from accumulated comprehensive loss into earnings as a result of the termination of legacy wholesale funding obligations during 2015. Total other income (expense) included losses on early extinguishment of debt of $112 million and $71 million during the year ended December 31, 2015 and 2014, respectively. For additional information refer to Note 12—Other Borrowings and Note 13—Corporate Debt.preferred stock dividends.
Segment Assets
 
Trading and
Investing
 
Balance Sheet
Management
 
Corporate/
Other(1)
 Total
As of December 31, 2015$11,554
 $33,278
 $595
 $45,427
As of December 31, 2014$12,032
 $33,075
 $423
 $45,530
As of December 31, 2013$10,820
 $34,784
 $676
 $46,280
(1)Corporate/Other category includes corporate assets and other elimination adjustments, such as a line of credit between the operating segments, not allocated to the Company's operating segments.
Assets and total net revenue attributable to international locations were not material for the periods presented. No single customer accounts for greater than 10% of gross revenues for any of the years ended December 31, 2015, 2014 and 2013.
NOTE 21—CONDENSED FINANCIAL INFORMATION (PARENT COMPANY ONLY)
The following presents the parent company’s condensed statement of comprehensive income (loss), balance sheet and statement of cash flows:
CONDENSED STATEMENT OF COMPREHENSIVE INCOME (LOSS)
(In millions)
 Year Ended December 31,
 2015 2014 2013
Dividends from subsidiaries$859
 $311
 $193
Other revenues371
 333
 281
Total net revenue1,230
 644
 474
Total operating expense487
 421
 359
Income before other income (expense), income tax benefit, and equity in income (loss) of consolidated subsidiaries743
 223
 115
Total other income (expense)(127) (166) (108)
Income before income tax benefit and equity in income (loss) of consolidated subsidiaries616
 57
 7
Income tax benefit(287) (88) (76)
Equity in undistributed income (loss) of subsidiaries(635) 148
 3
Net income268
 293
 86
Other comprehensive income (loss)150
 204
 (143)
Comprehensive income (loss)$418
 $497
 $(57)

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CONDENSED BALANCE SHEET
(In millions)
December 31,December 31,
2015 20142017 2016
ASSETS      
Cash and equivalents$432
 $220
$493
 $416
Property and equipment, net156
 165
157
 148
Investment in consolidated subsidiaries5,434
 5,763
Investment in consolidated subsidiaries(1)
7,268
 6,523
Receivable from subsidiaries57
 31
59
 38
Deferred tax assets, net739
 335
Other assets173
 410
202
 332
Total assets$6,991
 $6,924
$8,179
 $7,457
LIABILITIES AND SHAREHOLDERS’ EQUITY      
Liabilities:      
Corporate debt$997
 $1,366
$991
 $994
Other liabilities195
 183
257
 191
Total liabilities1,192
 1,549
1,248
 1,185
Total shareholders’ equity5,799
 5,375
6,931
 6,272
Total liabilities and shareholders’ equity$6,991
 $6,924
$8,179
 $7,457
(1) Includes investment of $3.7 billion and $3.2 billion in E*TRADE Bank as of December 31, 2017 and 2016, respectively.



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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

CONDENSED STATEMENT OF CASH FLOWS
(In millions)
Year Ended December 31,Year Ended December 31,
2015 2014 20132017 2016 2015
Cash flows from operating activities:          
Net income$268
 $293
 $86
$614
 $552
 $268
Adjustments to reconcile net income to net cash provided by operating activities:          
Depreciation and amortization44
 38
 40
51
 48
 44
Equity in undistributed (income) loss from subsidiaries635
 (148) (3)(573) (323) 635
Losses on early extinguishment of debt5
 6
 
9
 
 5
Other(163) (28) (60)213
 585
 (152)
Net cash provided by operating activities789
 161
 63
314
 862
 800
Cash flows from investing activities:          
Capital expenditures for property and equipment(33) (62) (24)(59) (36) (33)
Proceeds from sale of subsidiary
 76
 
Cash contributions to subsidiaries(147) (29) (39)(61) (766) (147)
Other
 
 4
6
 16
 
Net cash used in investing activities(180) (15) (59)(114) (786) (180)
Cash flows from financing activities:          
Net proceeds from issuance of senior notes460
 540
 
999
 
 460
Payments on senior notes(800) (940) 
(1,000) 
 (800)
Issuance of preferred stock300
 400
 
Repurchases of common stock(50) 
 
(362) (452) (50)
Preferred stock dividends(25) 
 
Other(7) 68
 2
(35) (40) (18)
Net cash provided by (used in) financing activities(397) (332) 2
Net cash used in financing activities(123) (92) (408)
Increase (decrease) in cash and equivalents212
 (186) 6
77
 (16) 212
Cash and equivalents, beginning of period220
 406
 400
416
 432
 220
Cash and equivalents, end of period$432
 $220
 $406
$493
 $416
 $432
Parent Company Guarantees
Guarantees are contingent commitments issued by the Companyparent for the purpose of guaranteeing the financial obligations of a subsidiary to a financial institution.third party. The financial obligations of the Companyparent and the relevant subsidiary do not change by the existence of a corporateparent guarantee. Rather, upon the occurrence of certain events, the guarantee shifts ultimate payment responsibility of an existing financial obligation from the relevant subsidiary to the guaranteeing parent company.
The Company issues guarantees for During the settlement of foreign exchange transactions. If a subsidiary fails to deliver currency on the settlement date of a foreign exchange arrangement, the beneficiary financial institution may seek payment from the Company. Terms are undefined, and are governed by the terms of the underlying financial obligation. Atyear ended December 31, 2015,2017, no claims had been made against the Companyparent for payment under theseany guarantees and thus, no obligations have been recorded. None of theserecognized. The parent has not provided any guarantees that are collateralized.

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E*TRADE FINANCIAL CORPORATION
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

NOTE 22—QUARTERLY DATA (UNAUDITED)
The information presented below reflects all adjustments, which, in the opinion of management, are of a normal and recurring nature necessary to present fairly the results of operations for the quarterly periods presented (dollars in millions, except per share amounts):
 2017 2016
 First Second Third Fourth First Second Third Fourth
Total net revenue$553
 $577
 $599
 $637
 $472
 $474
 $486
 $509
Net income$145
 $193
 $147
 $129
 $153
 $133
 $139
 $127
Earnings per share:               
Basic$0.48
 $0.70
 $0.49
 $0.48
 $0.54
 $0.48
 $0.51
 $0.46
Diluted$0.48
 $0.70
 $0.49
 $0.48
 $0.53
 $0.48
 $0.51
 $0.46
 2015 2014
 First Second Third Fourth First Second Third Fourth
Total net revenue$456
 $445
 $73
 $454
 $475
 $438
 $440
 $461
Net income (loss)$40
 $292
 $(153) $89
 $97
 $69
 $86
 $41
Earnings (loss) per share:               
Basic$0.14
 $1.01
 $(0.53) $0.31
 $0.34
 $0.24
 $0.30
 $0.14
Diluted$0.14
 $0.99
 $(0.53) $0.30
 $0.33
 $0.24
 $0.29
 $0.14
InNet income in the firstsecond quarter of 2015, the decrease in net income was primarily due to2017 included a $73$99 million pre-tax lossbenefit for loan losses primarily resulting from refined default assumptions based on early extinguishmentthe sustained outperformance of debt. Inconverted mortgage loans that had been amortizing for 12 months or longer. Net income in the third quarter of 2015, the decrease in total net revenue and net income was primarily driven by the reclassification from accumulated comprehensive loss of $370 million of losses related to cash flow hedges as2017 included a result of the termination of $4.4 billion in legacy wholesale funding obligations. Net income for the third quarter of 2015 was also reduced by a $39 million pre-tax loss on early extinguishment of debt, primarily related to the termination of the wholesale funding obligations. See Note 12—Other Borrowings, and Note 13—Corporate Debt for additional information.
In the fourth quarter of 2014, the decrease in net income was primarily due to a $59$58 million pre-tax loss on early extinguishment of debt related to the redemptionrefinancing of higher cost corporate debt. Net income in the fourth quarter of 2017 included $58 million of additional tax expense due to a remeasurement of certain deferred tax assets and liabilities as a result of the 6 3/4% Notes and 6% Notes.federal tax reform law enacted on December 22, 2017.

Net income in the first quarter of 2016 included an income tax benefit related to the release of a valuation allowance against certain state deferred tax assets.
ITEM 9.
CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURENOTE 23—SUBSEQUENT EVENT
Acquisition of brokerage accounts from Capital One
In January 2018, the Company announced an agreement to acquire retail brokerage accounts from Capital One for a purchase price of up to $170 million in cash. The Company intends to fund this transaction with existing corporate cash. The acquisition is expected to close by the third quarter of 2018, subject to customary closing conditions and regulatory approvals.
ITEM 9.    CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE
None.


E*TRADE 2017 10-K | Page 159


ITEM 9A.    CONTROLS AND PROCEDURES
(a)Our management,Based on an evaluation under the supervision and with the participation of our Chief Executive Officer and our Chief Financial Officer, evaluated the effectiveness of our disclosure controls and procedures as of the end of the period covered by this report as required pursuant to Rule 13a-15 under the Securities Exchange Act of 1934 ("Exchange Act"). Based on this evaluation,management, our Chief Executive Officer and our Chief Financial Officer have concluded that the Company's disclosure controls and procedures, as defined in Rules 13a-15(e) under the Securities Exchange Act Rule 13a-15(e)of 1934, as amended (the Exchange Act), were effective as of the end of the period covered by this report to provide reasonable assurance that information required to be disclosed by the Company in reports that it files or submits under the Exchange Act is (i) recorded, processed, summarized and reported within the time periods specified in the Securities and Exchange Commission rules and forms and (ii) accumulated and communicated to the Company’s management, including our Chief Executive Officer and Chief Financial Officer, as appropriate to allow timely decisions regarding required disclosure.
(b)
Management's Report on Internal Controls over Financial Reporting and the attestation report of our independent registered public accounting firm, Deloitte & Touche LLP, are included in Item 8. Financial Statements and Supplementary Data and are incorporated herein by reference.
(c)There were no changes in the Company’s internal control over financial reporting during the quarter ended December 31, 2015,2017, identified in connection with management's evaluation required by paragraph (d) of Exchange Act Rules 13a-15 and 15d-15, that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.
ITEM 9B.    OTHER INFORMATION
None.

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PART III
ITEM 9B.
OTHER INFORMATION
None.
PART IIIITEM 10.    DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
The information required to be furnished pursuant to Items 10, 11, 12, 13, and 14by this item is incorporated by reference from the Company’s definitive proxy statement for its 20152018 Annual Meeting of Stockholders to be filed with the SEC pursuant to Regulation 14A within 120 days after December 31, 2015.2017 (the Proxy Statement).
ITEM 11.    EXECUTIVE COMPENSATION
The information required by this item is incorporated by reference from the Proxy Statement.
ITEM 12.    SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
The information required by this item is incorporated by reference from the Proxy Statement.
ITEM 13.    CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
The information required by this item is incorporated by reference from the Proxy Statement.
ITEM 14.    PRINCIPAL ACCOUNTANT FEES AND SERVICES
The information required by this item is incorporated by reference from the Proxy Statement.


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PART IV
ITEM 15.
EXHIBITS AND FINANCIAL STATEMENT SCHEDULES
ITEM 15.    EXHIBITS
(a)The following documents are filed as part of this report:
1.
Consolidated Financial Statements: The information concerning our consolidated financial statements required by this Item is incorporated by reference herein to Item 8. Financial Statements and Supplementary Data.
2.Financial Statement Schedules:
Consolidated Financial Statement Schedules have been omitted because the required information is not applicable, not material or is provided in the consolidated financial statements or notes thereto.
Exhibit
Number
 Description
 Amended and Restated Certificate of Incorporation of E*TRADE Financial Corporation as currently in effect (incorporated by reference to Exhibit 3.1 of the Company’s Form 10-Q filed on August 4, 2010).
  
 Certificate of Amendment of the Amended and Restated BylawsCertificate of the RegistrantIncorporation (incorporated by reference to Exhibit 3.1 of the Company’s Current Report on Form 8-K filed on July 1, 2014)May 11, 2012).
   

Certificate of Designations of Preferences and Rights of the Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series A of E*TRADE Financial Corporation (incorporated by reference to Exhibit 3.1 of the Company’s Current Report on Form 8-K filed on August 25, 2016).
Certificate of Designations of Preferences and Rights of the Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series B of E*TRADE Financial Corporation (incorporated by reference to Exhibit 3.1 of the Company’s Current Report on Form 8-K filed on December 6, 2017).
Amended and Restated Bylaws of E*TRADE Financial Corporation (incorporated by reference to Exhibit 3.1 of the Company’s Current Report on Form 8-K filed on June 20, 2017).
 Specimen of Common Stock Certificate (incorporated by reference to Exhibit 4.1 of Amendment No. 1 to the Company’s Registration Statement on Form S-1, Registration Statement No. 333-05525, filed on July 22, 1996).
   
 Indenture dated August 25, 2009 between E*TRADE Financial Corporationthe Company and The Bank of New York Mellon, as Trustee, relating to the 0.00% Convertible Debentures due 2019 (includes form of note) (incorporated by reference to Exhibit 4.1 of the Company’s Current Report on Form 8-K filed on August 25, 2009).
   

 Third Supplemental Indenture dated June 15, 2011, to the Indenture dated August 25, 2009, among the Company, the guaranteeing subsidiaries party thereto and The Bank of New York Mellon Trust Company.Company, N.A., as Trustee, relating to the 0.00% Convertible Debentures due 2019 (incorporated by reference to Exhibit 4.5 of the Company’s Form 10-Q filed on August 4, 2011).
   
 Senior Indenture dated November 14, 2012 between the Company and The Bank of New York Mellon Trust Company, N.A., as Trustee (includes form of note) (incorporated by reference to Exhibit 4.1 of the Company’s Current Report on Form 8-K filed on November 14, 2012).
   


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Table of Contents

4.5
Exhibit
Number
 First Supplemental Indenture dated November 14, 2012 between the Company and The Bank of New York Mellon Trust Company, N.A., as Trustee, relating to the 6.375% Senior Notes due 2019 (incorporated by reference to Exhibit 4.2 of the Company’s Current Report on Form 8-K filed on November 14, 2012).Description
4.6 Second Supplemental Indenture dated November 17, 2014, to the Senior Indenture dated November 14, 2012, between the Company and The Bank of New York Mellon Trust Company, N.A., as Trustee, relating to the 5.375% Senior Notes due 2022 (incorporated by reference to Exhibit 4.2 of the Company’s Current Report on Form 8-K filed on November 17, 2014).
   
4.7 Third Supplemental Indenture dated as of March 5, 2015, to the Senior Indenture dated November 14, 2012, between E*TRADE Financial Corporationthe Company and The Bank of New York Mellon Trust Company, N.A., as trustee (incorporated by reference to Exhibit 4.2 of the Company’s Current Report on Form 8-K filed on March 5, 2015).
   

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Table of Contents

Exhibit4.7
Number
 Description
4.8Credit Agreement dated November 10, 2014 amongCertificate of Designations of Preferences and Rights of the Company, the lenders party thereto, JPMorgan Chase Bank, N.A., as Administrative Agent, and Morgan Stanley Senior Funding, Inc., as Syndication AgentFixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series A of E*TRADE Financial Corporation (incorporated by reference to Exhibit 4.73.1 of the Company’s Current Report on Form 10-K8-K filed on February 24, 2015)August 25, 2016).
Form of Certificate representing the Series A Preferred Stock (incorporated by reference to Exhibit 4.2 of the Company’s Current Report on Form 8-K filed on August 25, 2016).
   
 Amendment No. 1 to Credit Agreement,Indenture, dated as of September 16, 2015, among theAugust 24, 2017, between E*TRADE Financial Corporation and The Bank of New York Mellon Trust Company, the lenders party thereto, J.P. Morgan Chase Bank, N.A., as Administrative Agent, and Morgan Stanley Senior Funding, Inc., as Syndication Agenttrustee (incorporated by reference to Exhibit 4.1 of the Company’s Current Report on Form 10-Q8-K filed November 4, 2015)on August 24, 2017).
   
 364-Day Credit Agreement,First Supplemental Indenture, dated as of June 26, 2015, amongAugust 24, 2017, between E*TRADE Clearing LLC, the Lenders party thereto, JPMorgan ChaseFinancial Corporation and The Bank of New York Mellon Trust Company, N.A., as Administrative Agent, U.S. Bank National Association, as Syndication Agent, and J.P. Morgan Securities LLC and U.S. Bank National Association, as Joint Bookrunners and Joint Lead Arrangerstrustee (incorporated by reference to Exhibit 10.34.2 of the Company’s Current Report on Form 10-Q8-K filed on August 5, 2015)24, 2017).
   
Second Supplemental Indenture, dated as of August 24, 2017, between E*TRADE Financial Corporation and The Bank of New York Mellon Trust Company, N.A., as trustee (incorporated by reference to Exhibit 4.3 of the Company’s Current Report on Form 8-K filed on August 24, 2017)
Certificate of Designations of Preferences and Rights of the Fixed-to-Floating Rate Non-Cumulative Perpetual Preferred Stock, Series B of E*TRADE Financial Corporation (incorporated by reference to Exhibit 3.1 of the Company’s Current Report on Form 8-K filed on December 6, 2017).
Form of Certificate representing the Series B Preferred Stock (incorporated by reference to Exhibit 4.2 of the Company’s Current Report on Form 8-K filed on December 6, 2017).
Deposit Agreement, dated as of December 6, 2017, among the Company, The Bank of New York Mellon and the holders from time to time of the depositary receipts described therein (incorporated by reference to Exhibit 4.3 of the Company’s Current Report on Form 8-K filed on December 6, 2017).
Form of Depositary Receipt (included in Exhibit 4.14).
Form of 2.950% Senior Notes due 2022 (included in Exhibit 4.10)
Form of 3.800% Senior Notes due 2027 (included in Exhibit 4.11)
Form of Indemnification Agreement for Directors (incorporated by reference to Exhibit 10.1 of the Company’s Form 10-Q filed on November 2, 2017).
 Executive Deferred Compensation Plan (incorporated by reference to Exhibit 10.1 of the Company’s Form 10-K filed on February 24, 2010).
†10.2Master Service Agreement and Global Services Schedule, dated April 9, 2003, between E*TRADE Group, Inc. and ADP Financial Information Services, Inc. (incorporated by reference to Exhibit 10.1 of the Company’s Form 10-Q filed on August 8, 2003).
Global Amendment to the Master Services Agreement and Global Services Schedule, dated November 19, 2013, by and between Broadridge Securities Processing Solutions, Inc. (formerly known as ADP Financial Information Services, Inc.) and E*TRADE Group, Inc. now known as E*TRADE Financial Corporation (incorporated by reference to Exhibit 10.3 of the Company’s Form 10-K filed on February 25, 2014).
+10.4 Amended 2005 Equity Incentive Plan of E*TRADE Financial CorporationCorporation. (incorporated by reference to Exhibit 10.1 of the Company’s Current Report on Form 8-K filed on May 14, 2010).
 2015 Omnibus Incentive Plan (incorporated by reference to the Company’s Definitive Proxy Statement on Schedule 14A filed on March 25, 2015).


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Exhibit
Number
 Description
 Form of Executive Restricted Stock Award Agreement for Amended 2005 Equity Incentive Plan (incorporated by reference to Exhibit 10.5 of the Company’s Annual Report on Form 10-K filed on February 24, 2015).
 Form of Performance Share Unit Award Agreement for Amended 2005 Equity Incentive Plan (incorporated by reference to Exhibit 10.6 of the Company’s Annual Report on Form 10-K filed on February 24, 2015).
* Form of Performance Share Unit Award Agreement for 2015 Equity Incentive Plan.Plan (incorporated by reference to Exhibit 10.8 of the Company’s Form 10-K filed on February 24, 2016).
10.9 Form of IndemnificationRestricted Stock Agreement for Non-Employee Directors dated July 30, 2008under the 2015 Equity Incentive Plan (incorporated by reference to Exhibit 10.1 of the Company’s Form 10-Q filed on May 4, 2016).
Form of Deferred Restricted Stock Unit Agreement for Non-Employee Directors under the 2015 Equity Incentive Plan (incorporated by reference to Exhibit 10.2 of the Company’s Form 10-Q filed on August 8, 2008)May 4, 2016).
* Form of Employment Agreement between E*TRADE Financial Corporationthe Company and each of Michael J. Curcio and Michael A. Pizzi Michael E. Foley and Karl A. Roessner.(incorporated by reference to Exhibit 10.16 of the Company’s Form 10-K filed on February 22, 2017).
 Employment Agreement dated October 21, 2015 bySeptember 12, 2016 between the Company and between E*TRADE Financial Corporation and Paul T. IdzikRodger A. Lawson (incorporated by reference to Exhibit 10.1 of the Company’s Form 10-Q filed on November 4, 2015)3, 2016).
 Employment Agreement dated September 12, 2016 between the Company and Karl A. Roessner (incorporated by reference to Exhibit 10.2 of the Company’s Form 10-Q filed on November 3, 2016).
2017 Addendum, dated February 16, 2017, to the Employment Agreement dated September 12, 2016 between the Company and Karl A. Roessner (incorporated by reference to Exhibit 10.20 of the Company’s Form 10-K filed on February 22, 2017).
2018 Addendum, dated February 9, 2018, to the Employment Agreement dated September 12, 2016 between the Company and Karl A. Roessner.
 Statement of Ratio of Earnings to Fixed Charges.
   
 Subsidiaries of the Registrant.
   
 Consent of Independent Registered Public Accounting Firm.
   
 Certification—Certification of Chief Executive Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 20022002.
  
 Certification—Certification of Chief Financial Officer pursuant to Section 302 of the Sarbanes-Oxley Act of 20022002.
  
 Certification—Certification of Chief Executive Officer and Chief Financial Officer pursuant to Section 906 of the Sarbanes-Oxley Act of 20022002.
   

160


Exhibit
Number
Description
*101.INS XBRL Instance Document
  
*101.SCH XBRL Taxonomy Extension Schema Document
  
*101.CAL XBRL Taxonomy Extension Calculation Linkbase Document
  
*101.DEF XBRL Taxonomy Extension Definition Linkbase Document
  
*101.LAB XBRL Taxonomy Extension Label Linkbase Document
  
*101.PRE XBRL Taxonomy Extension Presentation Linkbase Document
 
    
*Filed herein.herewith.


E*TRADE 2017 10-K | Page 164


+Exhibit is a management contract or a compensatory plan or arrangement.
Portions of this exhibit were omitted and filed separately with the U.S.US Securities and Exchange Commission pursuant to a request for confidential treatment.
ITEM 16.    FORM 10-K SUMMARY
None.


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E*TRADE 2017 10-K | Page 165


SIGNATURES
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrantregistrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.
Dated: February 24, 201621, 2018

   
E*TRADE Financial Corporation
(Registrant)
   
By /S/   PAUL T. IDZIKKARL A. ROESSNER
  Paul T. IdzikKarl A. Roessner
  Chief Executive Officer
  (Principal Executive Officer)
  
By /S/   MICHAEL A. PIZZI    
  Michael A. Pizzi
  Chief Financial Officer
  (Principal Financial Officer)
  
By /S/   BRENT B. SIMONICH
  Brent B. Simonich
  Corporate Controller
  (Principal Accounting Officer)




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Pursuant to the requirements of the Securities Exchange Act of 1934, this report has been signed below by the following persons on behalf of the Registrant and in the capacities and on the dates indicated.
 
     
Signature  Title Date
   
/S/    PAUL T. IDZIKKARL. A ROESSNER  
Director and Chief 
Executive Officer (Principal
(Principal Executive Officer)
 February 24, 201621, 2018
Paul T. IdzikKarl A. Roessner    
     
/S/   MICHAEL A. PIZZI      Chief Financial Officer (Principal Financial Officer) February 24, 201621, 2018
Michael A. Pizzi    
     
/S/   BRENT B. SIMONICH Corporate Controller (Principal Accounting Officer) February 24, 201621, 2018
Brent B. Simonich   
     
/S/     RODGER A. LAWSON  Executive Chairman of the Board February 24, 201621, 2018
Rodger A. Lawson     
     
/S/     RICHARD J. CARBONE  Director February 24, 201621, 2018
Richard J. Carbone    
     
/S/ JAMES P. HEALY  Director February 24, 201621, 2018
James P. Healy
/S/     KEVIN T. KABATDirectorFebruary 21, 2018
Kevin T. Kabat     
     
/S/     FREDERICK W. KANNER  Director February 24, 201621, 2018
Frederick W. Kanner     
     
/S/     JAMES LAM  Director February 24, 201621, 2018
James Lam     
     
/S/     SHELLEY B. LEIBOWITZ  Director February 24, 201621, 2018
Shelley B. Leibowitz     
     
/S/     REBECCA SAEGER  Director February 24, 201621, 2018
Rebecca Saeger     
     
/S/     JOSEPH L. SCLAFANI  Director February 24, 201621, 2018
Joseph L. Sclafani     
     
/S/     GARY H. STERN  Director February 24, 201621, 2018
Gary H. Stern     
     
/S/     DONNA L. WEAVER  Director February 24, 201621, 2018
Donna L. Weaver     


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