United States  

Securities and Exchange Commission 
UNITED STATES
SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549
FORM 10-K
ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934
[X] Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934
forFor the fiscal year ended:December 31, 20182021
OR
[  ] Transition Report Pursuant to SectionTRANSITION REPORT PURSUANT TO SECTION 13 orOR 15(d) of the Securities Exchange Act ofOF THE SECURITIES EXCHANGE ACT OF 1934
for the transition period from to .
Commission file number: 001-34624
Commission File Number:001-34624

Umpqua Holdings Corporation
 (Exact Name(Exact name of Registrantregistrant as Specifiedspecified in Its Charter)
its charter)
OREGON Oregon93-1261319
(State or Other Jurisdictionother jurisdiction(I.R.S. Employer Identification Number)No.)
of Incorporationincorporation or Organization)organization)of incorporation or organization)

One SW Columbia Street, Suite 1200 
Portland, Oregon 9725897204 
(Address of Principal Executive Offices)(Zip Code) 

(503) 727-4100
(Registrant's Telephone Number, Including Area Code) telephone number, including area code)


Securities registered pursuant to Section 12(b) of the Act:
Title of each classTITLE OF EACH CLASSName of each exchange on which registeredTRADING SYMBOLNAME OF EXCHANGE
Common StockUMPQThe NASDAQ Global Select Market
Securities registered pursuant to Section 12(g) of the Act: None

Indicate by check mark if the registrant is a well-known seasoned issuer, as defined in Rule 405 of the Securities Act.      Yes ☒No ☐
[ X]   Yes   [ ]   No 

Indicate by check mark if the registrant is not required to file reports pursuant to Section 13 or Section 15(d) of the Act.      Yes ☐No ☒
[  ]   Yes   [X]   No 


Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports),; and (2) has been subject to such filing requirements for the past 90 days.    Yes  ☒    No  ☐ 
[X]   Yes   [  ]   No 

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files).    Yes  ☒   No  ☐ 
[X]   Yes   [  ]   No 
Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§229.405 of this chapter) is not contained herein, and will not be contained, to the best of registrant's knowledge, in definitive proxy or information statements incorporated by reference in Part III of the Form 10-K or any amendment to the Form 10-K. [X]   

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of "large accelerated filer",filer," "accelerated filer",filer," "smaller reporting company",company," and "emerging growth company" in Rule 12b-2 of the Exchange Act. (Check one):
Large accelerated filerAccelerated filer
Non-accelerated filer  Smaller reporting company
Emerging growth company
[X]   Large accelerated filer   [  ]   Accelerated filer   [  ]   Non-accelerated filer   [  ]   Smaller reporting company
[ ] Emerging growth company 

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to sectionSection 13(a) of the Exchange Act. [  ]

Indicate by check mark whether the registrant has filed a report on and attestation to its management's assessment of the effectiveness of its internal control over financial reporting under Section 404(b) of the Sarbanes-Oxley Act (15 U.S.C. 7262(b)) by the registered public accounting firm that prepared or issued its audit report.

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).     Yes ☐  No  ☒
[  ]   Yes   [X]   No 


The aggregate market value of the voting common stock held by non-affiliates of the registrant as of June 30, 2018,2021, based on the closing price on that date of $22.59$18.45 per share, and 218,926,715139,320,191 shares held was $4,945,554,492.$2,570,457,524.

Indicate the number ofThe registrant had outstanding 216,626,665 shares outstanding of each of the registrant's classes of common stock as of the latest practical date: 
The number of shares of the Registrant's common stock (no par value) outstanding as of January 31, 2019 was 220,296,659.2022.


DOCUMENTS INCORPORATED BY REFERENCE


PortionsNone


Table of the Proxy Statement for the 2019 Annual Meeting of Shareholders of Umpqua Holdings Corporation ("Proxy Statement") are incorporated by reference in this Form 10-K in response to Part III, Items 10, 11, 12, 13 and 14.Contents

UMPQUA HOLDINGS CORPORATION 
FORM 10-K CROSS REFERENCE INDEX






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The acronyms, abbreviations, and terms listed below are used in various sections of this Form 10-K, including "Item 7. Management's Discussion and Analysis of Financial Condition and Results of Operations" and "Item 8. Financial Statements and Supplementary Data."
GLOSSARY OF DEFINED TERMS
2013 PlanThe Company's 2013 Incentive Plan
ACLAllowance for credit losses
ACLLLAllowance for credit losses on loans and leases
ALCOAsset/Liability Management Committee
ARRCAlternative Reference Rates Committee
ASCAccounting Standards Codification
ASC Topic 326Accounting Standards Codification section also known as Current Expected Credit Losses
ASC Topic 805Accounting Standards Codification section also known as Business Combinations
ASUAccounting Standards Update
ATMAutomated teller machine
BankUmpqua Bank
Bank MergerThe proposed merger of Columbia State Bank, a Washington state-chartered bank and a wholly owned subsidiary of Columbia, with the Bank, with the Bank as the surviving bank
Basel IIIBasel capital framework (third accord)
BIPOCBlack, Indigenous, and People of Color
BoardThe Company's Board of Directors
CARES ActCoronavirus Aid, Relief and Economic Security Act
CD&ACompensation Discussion and Analysis
CDLCollateral-dependent loans
CECLCurrent Expected Credit Losses (ASU 2016-13, ASC Topic 326)
CET1Common Equity Tier 1
CFPBConsumer Financial Protection Bureau
ColumbiaColumbia Banking System, Inc.
CompanyUmpqua Holdings Corporation and its subsidiaries
COVID-19Coronavirus Disease 2019
CRACommunity Reinvestment Act of 1977
CVACredit valuation adjustments
DCBSOregon Department of Consumer and Business Services Division of Financial Regulation
DC/SRPUmpqua Holdings Corporation Deferred Compensation & Supplemental Retirement Plan
DCFDiscounted cash flow
DCPDeferred compensation plan
DEIDiversity, Equity, and Inclusion
DFASTDodd-Frank Act capital stress testing
Dodd-Frank ActDodd-Frank Wall Street Reform and Consumer Protection Act
DTADeferred tax assets
Economic Aid ActEconomic Aid to Hard-Hit Small Businesses, Nonprofits, and Venues Act
ERISAEmployment Retirement Income Security Act of 1974
ESGEnvironmental, Social, and Governance Guidelines
Excise TaxThe excise tax imposed by Internal Revenue Code Section 4999

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GLOSSARY OF DEFINED TERMS (CONTINUED)
FASBFinancial Accounting Standards Board
FDICFederal Deposit Insurance Corporation
FDICIAFederal Deposit Insurance Corporation Improvement Act of 1991
Federal ReserveBoard of Governors of the Federal Reserve System
FHLBFederal Home Loan Bank
FinPacFinancial Pacific Leasing, Inc.
FINRAFinancial Industry Regulatory Authority
FintechFinancial technology
FOMCFederal Open Market Committee
FRBFederal Reserve Bank
GAAPGenerally accepted accounting principles
GDPGross Domestic Product
GLB ActGramm-Leach-Bliley Act of 1999
GNMAGovernment National Mortgage Association
HELOCHome equity line of credit
ICEIntercontinental Exchange
KRXKBW Nasdaq Regional Banking Index
LGDLoss given default
LIBORLondon Inter-Bank Offered Rate
LTILong-term incentives
MergersMerger Sub will merge with and into Umpqua, with Umpqua as the surviving entity, and immediately following such merger, Umpqua will merge with and into Columbia, with Columbia as the surviving corporation.
Merger AgreementAgreement dated as of October 11, 2021, by and among Umpqua, Columbia, and Cascade Merger Sub, Inc., a Delaware corporation and a direct, wholly owned subsidiary of Columbia
Merger SubCascade Merger Sub, Inc., a Delaware corporation and a direct, wholly owned subsidiary of Columbia
MSRMortgage servicing rights
NEONamed Executive Officer
NOLNet operating loss
OCCOffice of the Comptroller of the Currency
OEPSOperating earnings per share
PDProbability of default
PGEPortland General Electric Company
PPPPaycheck Protection Program
PSAPerformance share awards
Riegle-Neal ActRiegle-Neal Interstate Banking and Branching Efficiency Act of 1994
ROATCEReturn on average tangible common equity
RSARestricted stock awards
RSURestricted stock units
RUCReserve for unfunded commitments
SBASmall Business Administration
SECSecurities and Exchange Commission
SOFRSecured Overnight Financing Rate
SRPSupplemental retirement plan

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GLOSSARY OF DEFINED TERMS (CONTINUED)
STIShort-term incentives
TCJATax Cuts and Jobs Act of 2017
TDRTroubled debt restructured
TSRTotal shareholder return
Trusts23 trusts wholly-owned by the Company
USDUnited States dollar
USDAUnited States Department of Agriculture
UmpquaUmpqua Holdings Corporation and its subsidiaries
Umpqua 401(k) PlanUmpqua Bank 401(k) and Profit Sharing Plan
Umpqua InvestmentsUmpqua Investments, Inc.


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PART I

ITEM 1. BUSINESS.
In this Annual Report on Form 10-K, we refer to Umpqua Holdings Corporation as the "Company," "Umpqua," "we," "us," "our," or similar references.
This Annual Report on Form 10-K contains certain forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934, which are intended to be covered by the safe harbor for "forward-looking statements" provided by the Private Securities Litigation Reform Act of 1995. These statements may include statements that expressly or implicitly predict future results, performance or events. Statements other than statements of historical fact are forward-looking statements. You can find many of these statements by looking for words such as "anticipates," "expects," "believes," "estimates," "intends""intends," and "forecast" and words or phrases of similar meaning.
We make forward-looking statements regardingabout the benefits of the proposed transaction with Columbia; the plans, objectives, expectations, and intentions of Umpqua and Columbia; the expected timing of completion of the proposed transaction with Columbia; the projected impacts on our business operations of the COVID-19 pandemic; Next Gen 2.0 initiatives including store consolidations, new products and services, technology initiatives, operational improvements, and facilities rationalizations; LIBOR; derivatives and hedging; the results and performance of models and economic forecasts used in our calculation of the ACL; projected sources of funds; Next Gen initiatives; investments in data, analyticsfunds and technology;the Company's liquidity position; our securities portfolio; loan sales; adequacy of our allowance for loan and lease losses andACL, including the reserve for unfunded commitments; provision for loan and leasecredit losses; impairednon-performing loans and future losses; performance of troubled debt restructurings;restructuring; our commercial real estate portfolio, its collectability and subsequent charge-offs; resolution of non-accrual loans; PPP forgiveness and SBA fees; mortgage volumes and the impact of rate changes; the economic environment; litigation; dividends; junior subordinated debentures; fair values of certain assets and liabilities, including mortgage servicing rights values;values and sensitivity analyses; tax ratesrates; deposit pricing; and the effect of accounting pronouncements. pronouncements and changes in accounting methodology.
Forward-looking statements involve substantial risks and uncertainties, many of which are difficult to predict and are generally beyond our control. There are many factors that could cause actual results to differ materially from those contemplated by these forward-looking statements. Risks and uncertainties include thosethat could cause results to differ from forward-looking statements we make are set forth in our filings with the SecuritiesSEC and Exchange Commission (the "SEC")include, without limitation:
changes in general economic, political, or industry conditions;
the magnitude and duration of the following factors that might cause actualCOVID-19 pandemic and its impact on the global economy and financial market conditions and Umpqua's business, results to differ materially from those presented:of operations, and financial condition;
our ability to successfully implement and sustain information technology product and system enhancements and operational initiatives;
our ability to attract new deposits and loans and leases on acceptable terms;
our ability to retain deposits and customer relationships during store consolidations; 
demand for financial services in our market areas; 
competitive market pricing factors; 
our ability to effectively develop and implement new technology;
deterioration in economic conditions that could result in increased loan and lease losses, especially those risks associated with concentrations in real estate related loans;
marketuncertainty in U.S. fiscal and monetary policy, including the interest rate volatility; policies of the Federal Reserve Board or the effects of any declines in housing and commercial real estate prices, high or increasing unemployment rates, or any slowdown in economic growth particularly in the western United States;
volatility and disruptions in global capital and credit markets;
movements in interest rates;
reform of LIBOR;
competitive pressures, including on product pricing and services;
our ability to successfully, including on time and on budget, implement and sustain information technology product and system enhancements and operational initiatives;
our ability to attract new deposits and loans and leases;
our ability to retain deposits, especially during store consolidations and the pendency of the Bank Merger;
demand for financial services in our market areas;
prolonged low interest rate environments;environment;
compression

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stability, cost, and cost of funding sources
continued availability of borrowings and other funding sources, such as brokered and public deposits;
changes in legal or regulatory requirements or the results of regulatory examinations that could increase expenses or restrict growth;
our ability to manage climate change concerns and related regulations;
our ability to recruit and retain key management and staff;
availability of and competition for acquisition opportunities; 
risks associated with merger and acquisition integration; 
significant decline in the market value of the Company that could result in an impairment of goodwill; 
our ability to raise capital or incur debt on reasonable terms;
regulatory limits on the Bank's ability to pay dividends to the Company; Company and that could impact the timing and amount of dividends to shareholders;
financial services reform and the impact of legislation and implementing regulations on our business operations, including our compliance costs, interest expense, and revenue;

a breach or failure of our operational or security systems, or those of our third-party vendors, including as a result of cyberattacks; andcyber-attacks;
competition, including from financial technology companies.companies;

success, impact, and timing of Umpqua's business strategies, including market acceptance of any new products or services and our ability to successfully implement efficiency initiatives;
the nature, extent, timing, and results of governmental actions, examinations, reviews, reforms, regulations, and interpretations;
the occurrence of any event, change, or other circumstances that could give rise to the right of one or both of the parties to terminate the Merger Agreement;
the outcome of legal proceedings;
delays in completing the proposed transaction with Columbia;
the failure to obtain necessary regulatory approvals (and the risk that such approvals may result in the imposition of conditions that could adversely affect the combined company or the expected benefits of the proposed transaction) to complete the Mergers or the Bank Merger;
the failure to satisfy any of the other conditions to the proposed transaction with Columbia on a timely basis or at all;
the possibility that the anticipated benefits of the proposed transaction with Columbia are not realized when expected or at all, including as a result of the impact of, or problems arising from, the integration of the two companies or as a result of the strength of the economy and competitive factors in the areas where Umpqua and Columbia do business;
certain restrictions during the pendency of the proposed transaction that may impact the parties' ability to pursue certain business opportunities or strategic transactions;
the possibility that the transaction with Columbia may be more expensive to complete than anticipated, including as a result of unexpected factors or events;
diversion of management's attention from ongoing business operations and opportunities during the pendency of the Mergers and the Bank Merger;
potential adverse reactions or changes to business or employee relationships, including those resulting from the announcement or completion of the transaction;
economic forecast variables that are either materially worse or better than end of quarter projections and deterioration in the economy that exceeds current consensus estimates;
our ability to effectively manage problem credits; and
our ability to successfully negotiate with landlords or reconfigure facilities.


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There are many factors that could cause actual results to differ materially from those contemplated by these forward-looking statements. Forward-looking statements are made as of the date of this Form 10-K. We do not intend to update these forward-looking statements. Readers should consider any forward-looking statements in light of this explanation, and we caution readers about relying on forward-looking statements.

For a more detailed discussion of some of the risk factors, see the section entitled "Risk Factors" below. We do not intend to update any factors, except as required by SEC rules, or to publicly announce revisions to any of our forward-looking statements. Any forward-looking statement speaks only as of the date that such statement was made. You should consider any forward-looking statements in light of this explanation, and we caution you about relying on forward-looking statements.


Introduction

SEC Filings
Umpqua Holdings Corporation, an Oregon corporation, was formed as a bank holding company in March 1999. At that time, we acquired 100% of the outstanding shares of South Umpqua Bank, an Oregon state-chartered bank formed in 1953. We became a financial holding company in March 2000 under the provisions of the Gramm-Leach-Bliley Act of 1999 ("GLB Act"). Umpqua has two principal operating subsidiaries, Umpqua Bank (the "Bank") and Umpqua Investments, Inc. ("Umpqua Investments").

We electronically file annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, proxy and information statements and other information with the SEC. You may obtain these reports and statements, and any amendments, from the SEC's website at www.sec.gov. You may obtain copies of these reports, and any amendments, through the investor relations section of our website at www.umpquabank.com. These reports are available through our website as soon as reasonably practicable after they are filed electronically with the SEC.


General BackgroundIntroduction
Headquartered in Roseburg,
Umpqua Holdings Corporation, an Oregon corporation, is a bank holding company currently designated as a financial holding company of Umpqua Bank. The Bank's wholly-owned subsidiary, Financial Pacific Leasing, Inc., is a commercial equipment leasing company.

Umpqua Bank is the largest bank with headquarters in the Pacific Northwest and is considered one of the most innovative community banks in the United States, recognized nationally and internationally for its unique company culture and customer experience strategy, which we believe differentiate the Company from its competition.strategy. The Bank provides a broad range of banking, wealth management, mortgage and other financial services to corporate, institutional, and individual customers, and also has a wholly-owned subsidiary, Financial Pacific Leasing Inc., a commercial equipment leasing company.customers.
Umpqua Investments is a registered broker-dealer and registered investment advisor with offices in Oregon, Washington, and California, and also offers products and services through Umpqua Bank stores. The firm is one of the oldest investment companies in the Northwest. Umpqua Investments offers a full range of investment products and services including: stocks, fixed income securities (municipal, corporate, and government bonds, CDs, and money market instruments), mutual funds, annuities, options, retirement planning, advisory account services, goals-based planning and insurance.
Along with its subsidiaries, the Company is subject to the regulations of state and federal agencies and undergoes regular examinations by these regulatory agencies.  


Business Strategy

Umpqua Bank's primary objective is to become the leading community-oriented financial services organization throughout the Western United States. We intend to increase market share, grow our assets and increase profitability and total shareholder valuereturn by differentiating ourselves from competitorscompetitors.

On October 12, 2021, we announced that we and Columbia Banking System, Inc., the parent company of Columbia State Bank entered into a definitive agreement under which the companies will join together in an all-stock combination. Under the terms of the Merger Agreement, Umpqua shareholders will receive 0.5958 of a share of Columbia stock for each Umpqua share they own. Upon completion of the transaction, Umpqua shareholders will own approximately 62% and Columbia shareholders will own approximately 38% of the combined company. Once the transaction is completed, the combined organization will be a leading West Coast franchise with more than $50 billion in assets. The transaction is expected to close in mid-2022, subject to satisfaction of customary closing conditions, including receipt of regulatory approvals. We believe the combination accelerates our strategic objectives, which are outlined below.

Deliver on Corporate Strategic Objectives. The Company's corporate strategic objectives branded as "Umpqua Next Gen" were designed to modernize the company, diversify and increase revenue, optimize processes and improve efficiency. Umpqua Next Gen builds on our customer-centric approach to banking, allowing us to differentiate ourselves in the marketplace and create a competitive advantage. The three pillars of Umpqua Next Gen include: Balanced Growth, Human Digital, and Operational Excellence. In late 2020, Umpqua launched "Next Gen 2.0" to build on the success achieved through the following strategies:original Next Gen plan announced in late 2017, and we expect our pending combination with Columbia to further expanded these objectives.


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Through Our Balanced Growth Initiatives, We Focus on Banking Full Customer Relationships. The Company has invested in broader product suites to meet the needs of customers across the spectrum of our business lines. We believe that Umpqua has the products and associate expertise necessary to support current and prospective customers, and we expect our pending combination with Columbia to further enhance these capabilities post-closing. We believe Umpqua can bring the highest value to customers when internal lines of business work collaboratively to serve customers and exceed expectations. Umpqua's value proposition is to combine the product offerings of many larger competitors but deliver with a highly focused, customer-centric approach. The importance of Balanced Growth initiatives has been embedded in modernizing our internal referral and goal-driven incentive plans at Umpqua to reward collaborative behavior and growth across product categories.
Use A Human Digital Banking Approach to Retain and Expand Customer Base. As consumercustomer preferences and behaviors evolve with technological changes,adoption, our strategy remains consistent: deliver an extraordinary experience across all customer touchpoints. As a result, we'vewe have developed our Human Digital banking approach, which uses technology to empower deeper, even more meaningful relationships with our customers.customers across all lines of business. We believe this differentiatesfavorably distinguishes Umpqua from its competitors and positions the Company well to adapt quickly as customer use of physical and digital channels evolves. We believe that by introducingOur innovative strategy remains a differentiator in this Human Digital approach as the combination of personal and digital banking services, through platforms like Umpqua Go-To, we're enhancingGo-To® and commercial focused applications, enhances our ability to attract a broader range of customers and expand our value proposition across all channels.

Capitalize on Innovative Product Delivery System. Our philosophy has beenBecome A More Efficient and Effective Company Through Operational Excellence Programs. The objectives of the operational excellence programs are to create a uniquereduce redundancies, simplify processes, and ultimately bring associates closer to the customer. Umpqua redesigned several key processes, including our commercial loan delivery model that transforms banking from a chore into an experience that's both relevant to customers and highly differentiated from other financial institutions. With this approach in mind, we maintain a bank store concept designed to reflect customer and community preferences and drive revenue growth by makingour deposit origination processes since the Bank's products and services more tangible and accessible.
Deliver on Strategic Initiative. The Company's 3-year (2018 - 2020) strategic initiative, "Umpqua Next Gen," is designed to modernize the company, diversify and increase revenue, and streamline expenses.beginning of Umpqua Next Gen builds on the customer-centric approachGen. In addition to banking, allowing us to differentiate ourselves in the marketplace and create a competitive advantage. This strategy is called Human Digital banking, an approach that helpscombining similar functions throughout the Company, transform into an organization that uses technology, datawe also simplified our supplier and analyticsvendor relationships by consolidating spend to empower our associates to build deeper, more valuable, and more profitable customer relationships. During 2018, we launched our Go-To application, which puts customers in touch with their accounts as well as with their own financial advisor.key strategic partners.
Focus on Customer Experience. At every level of the Company, from the Board of Directors to our newest associates, and across all customer service delivery channels, we are focused on delivering an extraordinary customer experience. It is an integral part of our culture, and we believe we are among the first banks to introduce a measurable quality service program. Under our Return on Quality or ROQ program, the performance of each sales associate and store is evaluated based on specific measurable factors, including reports by incognito "mystery shoppers" and customer surveys. Based on scores achieved, Umpqua's ROQ program rewards both individual sales associates and store teams with financial incentives. Through such programs, we are able to measure the quality of the experience provided to our customers and maintain employee focus on quality customer service.
Establish Strong Brand Awareness. As a financial services provider, we We devote considerable resources to developing the "Umpqua Bank" brand. This is donebrand through design strategy, marketing, merchandising, and delivery through our customer-facing channels, as well as through active public relations, social media and community-based events and initiatives. From Bank-branded bags of custom roasted coffee beans to educational seminars, in-store events and social giving campaigns, Umpqua's goal is to connect with our customers and communities in fresh and engaging ways. The unique look and feel of our stores and interactive displays help demonstrate our commitment to being an innovative, customer-friendly provider of financial products and services, and our active community engagement and investments stand out with commercial customers. Our brand activation approach is based on actions, not just advertising, and builds strong consumer awareness of our products and services.
Prudently Manage Capital. An important part of our strategy is to continue to manage capital prudently, and to employ excess capital in a thoughtful and opportunistic manner that improves long-term shareholder returns and minimizes risk to capital.returns. We accomplish this through organic growth dividends, and nominala top quartile dividend payout ratio for regional banks. Additionally, in 2021, we engaged more actively in share repurchases.repurchase activity, although we halted our new repurchase program, which was announced in July 2021, following the announcement of the proposed combination with Columbia, as required under the Merger Agreement. In October 2021, we announced our pending combination with Columbia, which we expect to close in mid-2022. The combined company deepens the foothold in the Northwest and California as it creates a leading West Coast franchise post-closing. We also opportunistically pursue strategic acquisitions, which could include technology-driven enterprises or banksexpect transaction-related synergies to drive growth in loans, deposits, and financial services companies in markets where we see growth potential.

Marketing and Sales
Our goal of increasing our share of financial services in our market areas is driven by a technology, marketing, communications and sales strategy with the following key components:
Integrated Marketing and Communications. Our comprehensive marketing and communications strategy aims to strengthen the Umpqua Bank brand and generate public awareness through innovative marketing initiatives that stand out in our markets and our industry. The Bank has been recognized nationally for its use of new media and unique approach. From the Bank's Local Spotlight program, ice cream trucks and social giving platform, to interactive community activation initiatives, Umpqua is leveraging both traditional and emerging media channels in new ways to advance the brand and create meaningful connections with consumers.

Retail Store Concept. The physical environment continues to play a critical role both in creating awareness of our brand and franchise, as well as in successfully providing the rightfee-based products and services as anticipated cost-savings contribute to our customers. Using a more retailer-oriented approach, we encourage existing and potential customers to come in to our physical locations. Toprofitable profile that end, we design our physical locations to display financial services and products in ways that are highly tactile and engaging. Unlike many financial institutions, we encourage all in our communities to visit our stores, where they are greeted by well-trained associates and encouraged to browse our products and services. Our "Next Gen" store model includes features like free wireless, free use of laptop computers, open rooms with refrigerated beverages and innovative product packaging.supports capital flexibility at the pro forma company.



Growth Culture. We believe strongly that by investing in the professional growth of our associates customers and supporting the economic growth of our communities, we will create more opportunity to provide our products and services and to create deeper customer relationships across all divisions, from retail to mortgage and wholesale. Although a successful marketing program will attract customers to visit, well-trained and experienced associates are critical to solving customer needs with the right products and services. Umpqua's culture has become well established throughout the organization due to a clear focus and ongoing training of our associates on all aspects of sales and service. We provide training through our in-house training to recognize and celebrate associates who demonstrate an exceptional commitment to our customers and deliver smart financial solutions our customers value. This service culture has become iconic in our industry, and is a key element in our ability to attract both talented associates and loyal customers.

Products and Services
We offer an array of financial products, delivered through traditional and digital financial productschannels, to meet the banking needs of our market area and target customers. To ensure the ongoing viability of our product offerings, we regularly examine the desirability and profitability of existing and potential new products. Other avenues through whichOur customers can access our products include our Go-Tothrough online banking, mobile banking applications, including Umpqua Go-To® app, and redesigned web site.Umpquabank.com.

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Commercial Loans and Leases and Commercial Real Estate Loans. We offer specialized loans for corporate and commercial customers, including accounts receivable and inventory financing, multifamily loans, equipment loans, commercial equipment leases, international trade finance, real estate construction loans and permanent financing and Small Business Administration program financing as well as capital markets.
Treasury Management. AsUmpqua focuses on banking the full customer relationship and meeting the needs of customers of all sizes, we offer treasury management products to our customers through our Global Payments & Deposits group. These products include ACH, wires, positive pay, remote deposit capture, integrated payables, commercial card, and foreign exchange related products. We also offer merchant services in coordination with a strategic partner, Worldpay.
Deposit Products. We offer deposit products, including non-interest bearing checking accounts, interest bearing checking and savings accounts, money market accounts and certificates of deposit. Interest-bearing accounts earn interest at rates established by management based on competitive market factors and management's desire to increase certain types or maturities of deposit liabilities. Our approach is to provide a streamlined customer experience that meets the customer's needs across all channels. This approach is designed to add value for the customer, increase products per household and generate related fee income.
Private Bank. UmpquaWealth Management. Through Umpqua's Private Bank, serveswe serve high net worth individuals and nonprofits,families, and select non-profits and professional services firms, providing investment services.deposit, lending, and financial planning solutions. The private bankPrivate Bank is designed to augmentexpand on Umpqua's existing high-touch customer experience and works collaboratively with the Bank's affiliate Umpqua Investmentsother internal departments to offer a comprehensive, integrated approach that meetsdesigned to meet clients' financial goals, including financial planning, trust services, and investments.needs.
Wealth Management. In its combined role as a broker/dealer and a registered investment advisor, Umpqua Investments may provide comprehensive financial planning advice to its clients as well as investment services. This advice can include cash management, risk management (insurance planning/sales), investment planning (including investment advice and/or portfolio checkups), retirement planning (for employees and employers), or estate planning. The broker/dealer side of Umpqua Investments offers a full range of brokerage services including equity and fixed income products, mutual funds, annuities, options and life insurance products. At December 31, 2018, Umpqua Investments had 57 Series 7-licensed financial advisors serving clients at stand-alone retail brokerage offices, as well as "Investment Opportunity Centers" located in select Bank stores.
Commercial Loans and Leases and Commercial Real Estate Loans. We offer specialized loans for corporate and commercial customers, including accounts receivable and inventory financing, multifamily loans, equipment loans, commercial equipment leases, international trade, real estate construction loans and permanent financing and Small Business Administration ("SBA") program financing as well as capital markets and treasury management services. Additionally, we offer specially designed loan products for small businesses through our Small Business Division, and have a business banking division to increase lending to small and mid-sized businesses. Ongoing credit management activities continue to focus on commercial real estate loans given this is a significant portion of our loan portfolio. We are also engaged in initiatives that continue to diversify the loan portfolio including a strong focus on commercial and industrial loans in addition to financing owner-occupied properties.
Residential Real Estate Loans. Real estate loans are available for the construction, purchase, and refinancing of residential owner-occupied and rental properties. Borrowers can choose from a variety of fixed and adjustable rate options and terms. We sell most residential real estate loans that we originate into the secondary market. Servicing is retained on the majority of these loans. We also support the Home Affordable Refinance Program and Home Affordable Modification Program.
Consumer Loans. We provide loans to individual borrowers for a variety of purposes, including secured and unsecured personal loans, home equity and personal lines of credit and motor vehicle loans.


Market Area and Competition

The geographic markets we serve are highly competitive for deposits, loans, leases and retail brokerage services.leases. We compete with traditional banking institutions, as well as non-bank financial service providers, such as credit unions, brokerage firmsmortgage companies, and mortgage companies.online based financial service providers. In our primary market areas of Oregon, Washington, California, Idaho, and Nevada, major national banks generally hold dominanttop market share positions. By virtue of their larger capital bases, these institutions have significantly larger lending limits than we do, generally have more expansive branch networks, and can invest in technology on a larger scale than we can. Competition also includes other commercialsmall community banks that are community-focused.operate in a concentrated area within our footprint and other regional banks that focus on commercial and retail banking. In 2021, we expanded our market area by adding loan production offices in Denver, Colorado and Phoenix, Arizona.
As the industry becomes increasingly oriented toward technology-driven delivery systems, permitting transactions to be conducted on mobile devices and computers, non-bank institutions are able to attract fundscustomers and provide lending and other financial services even without offices located in our primary service area. Some insurance companies and brokerage firms compete for deposits by offering rates that are higher than the weighted average market price and may be appropriateinappropriate for the Bank in relation to its asset and liability management objectives. However, we offer a wide array of deposit products and believe we can compete effectively through rate-driven product promotions. We also compete with full service investment firms for non-bank financial products and services offered by Umpqua Investments.
Credit unions present a significant competitive challenge for our banking services and products. As credit unions currently enjoy an exemption from income tax, they are able to offer higher deposit rates and lower loan rates than banks can on a comparable basis. Credit unions are also not currently subject to certain regulatory constraints, such as the Community Reinvestment Act, ("CRA"), which, among other things, requires us to implement procedures to make and monitor loans throughout the communities we serve. Adhering to such regulatory requirements raises the costs associated with our lending activities and reduces potential operating profits. Accordingly, we seek to compete by focusing on building customer relationships, providing superior service, and offering a wide variety of commercial banking products, such as commercial real estate loans, inventory and accounts receivable financing, and SBA program loans for qualified businesses.products.


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The following tables presentspresent the Bank's market share percentage for total deposits as of June 30, 2018,2021 in each county where we have operations. The table also indicates the ranking by deposit size in each market. All information in the table was obtained from S&P Global, which compiles deposit data published by the Federal Deposit Insurance Corporation ("FDIC") as of June 30, 20182021 and updates the information for any bank mergers and acquisitions completed subsequent to the reporting date.
OregonWashington
CountyMarket ShareMarket RankNumber of StoresCountyMarket ShareMarket RankNumber of Stores
Baker29 %Asotin16 %
Benton10 %Benton%
Clackamas%Clallam%
Columbia16 %Clark14 %
Coos39 %Douglas16 %
Curry44 %Franklin12 %
Deschutes%Grant%
Douglas69 %Grays Harbor%
Jackson14 %King%12 19 
Josephine17 %Kittitas13 %
Klamath32 %Klickitat39 %
Lane18 %Lewis11 %
Lincoln%Okanogan16 %
Linn15 %Pierce%
Malheur19 %Skamania56 %
Marion%Snohomish%21 
Multnomah%12 Spokane%
Polk%Thurston%12 
Tillamook26 %Walla Walla%
Umatilla%Whatcom%11 
Union19 %Whitman%
Wallowa24 %
Washington%
Yamhill%


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Oregon Washington
CountyMarket ShareMarket RankNumber of Stores CountyMarket ShareMarket RankNumber of Stores
Baker29.8%1
1
 Adams21.4%3
2
Benton7.5%6
2
 Asotin18.4%2
1
Clackamas3.0%7
3
 Benton5.1%8
2
Columbia16.9%3
1
 Clallam4.5%8
2
Coos39.5%1
5
 Clark14.9%3
8
Curry45.1%1
2
 Douglas10.9%3
1
Deschutes8.5%6
5
 Franklin7.3%7
1
Douglas68.8%1
8
 Grant7.9%6
2
Grant21.5%3
1
 Grays Harbor7.9%4
1
Harney25.3%2
1
 King1.6%10
20
Jackson18.4%1
7
 Kitsap0.9%15
1
Josephine19.0%2
4
 Kittitas16.5%3
2
Klamath31.4%1
3
 Klickitat35.4%1
2
Lake30.6%2
1
 Lewis13.3%2
3
Lane16.6%2
6
 Okanogan22.4%2
2
Lincoln8.3%6
2
 Pierce3.5%8
8
Linn14.9%4
3
 Skamania66.5%1
1
Malheur20.5%2
3
 Snohomish1.2%19
1
Marion6.4%7
3
 Spokane18.3%2
9
Multnomah4.5%6
14
 Thurston3.1%10
4
Polk6.7%6
1
 Walla Walla3.3%6
2
Tillamook29.4%2
1
 Whatcom3.1%11
3
Umatilla5.5%6
2
 Whitman5.4%8
1
Union22.3%2
2
     
Wallowa24.5%2
1
     
Washington7.0%5
6
     
Yamhill2.7%9
1
     
CaliforniaIdaho
CountyMarket ShareMarket RankNumber of StoresCountyMarket ShareMarket RankNumber of Stores
Amador%Ada— %18 
Butte%10 Benewah26 %
Calaveras26 %Idaho38 %
Colusa30 %Kootenai%10 
Contra Costa%16 Latah24 %
El Dorado%Nez Perce17 %
Glenn27 %Valley25 %
Humboldt24 %
Lake24 %Nevada
Los Angeles— %64 Washoe%
Marin%11 
Mendocino%
Napa%
Orange— %31 
Placer%
Sacramento%11 
San Francisco— %17 
San Joaquin— %17 
San Luis Obispo%14 
Santa Clara— %29 
Shasta%10 
Solano%
Sonoma%10 
Stanislaus%15 
Sutter%
Tehama14 %
Trinity35 %
Tuolumne12 %
Yolo%
Yuba23 %



Environmental, Social, and Governance

Rising to a new standard. We take pride in being a proactive partner in building stronger, more resilient, and inclusive economies.This approach is embedded in the fabric of our corporate values and culture and drives us to think very intentionally about the communities we serve. In 2021, the organization deepened our corporate responsibility performance against an emerging set of environmental, social, and governance guidelines, and we continue to align to the Global Reporting Initiative and the Sustainability Accounting Standards Board. We have also expanded the oversight of our Board's Nominating and Governance Committee to include periodic reviews of our ESG policies, practices, and disclosures. To support the Board Committee, an executive leadership management structure was developed, tasked with identifying topical priorities, developing goals, and optimizing resources.


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California Idaho
CountyMarket ShareMarket RankNumber of Stores CountyMarket ShareMarket RankNumber of Stores
Amador4.8%7
1
 Ada0.4%17
2
Butte2.6%10
1
 Benewah20.3%3
1
Calaveras25.7%2
3
 Idaho43.4%1
1
Colusa43.9%1
2
 Kootenai2.3%9
2
Contra Costa0.4%17
3
 Latah24.3%2
2
El Dorado5.8%6
3
 Nez Perce16.2%3
1
Glenn28.7%2
2
 Valley26.5%3
2
Humboldt25.0%1
5
     
Lake19.9%2
2
     
Los Angeles0.1%63
3
 Nevada
Marin1.6%12
3
 Washoe3.4%7
4
Mendocino4.2%6
1
     
Napa9.1%4
5
     
Orange0.6%28
1
     
Placer4.1%6
6
     
Sacramento0.8%14
5
     
San Diego0.2%30
2
     
San Francisco0.2%17
3
     
San Joaquin0.6%17
1
     
San Luis Obispo0.5%11
1
     
Santa Clara0.0%38
1
     
Shasta2.0%8
1
     
Solano3.3%8
3
     
Sonoma3.7%9
8
     
Stanislaus0.9%15
2
     
Sutter10.7%5
2
     
Tehama15.0%2
2
     
Trinity37.4%2
1
     
Tuolumne13.5%4
2
     
Ventura0.2%22
1
     
Yolo2.2%10
1
     
Yuba23.0%3
2
     
Our annual ESG Report is available on the Impact section of our website, but is not incorporated by reference into this document. The report provides additional detail about our evolving ESG work as it relates to the breadth of our stakeholders. The following is a brief overview:
Lending
Empowering Our Communities
We strive to help level the economic playing field. Our approach to community investment focuses on increasing the economic vitality of our communities—particularly in places where systemic challenges hinder access to financial expertise, gainful employment, and Credit Functionsbuilding intergenerational wealth.
Umpqua Bank's Connect Volunteer Network™ continues to be one of the nation's leading volunteer programs, providing all associates with up to 40 hours of paid time-off each year committed to a wide range of community needs. In 2021, we maintained our virtual volunteering program to ensure nonprofit organizations continue to receive our human-powered support and technical assistance despite the health pandemic.
Through the Umpqua Bank Charitable Foundation, we are committed to proving grant funding to all approximately 90 counties in which we have a physical presence and support our associates by offering a matching program that doubles their gifts. In 2021, we instituted a 200% giving match in support of organizations aligned with Umpqua Bank's Associate Resource Groups.
We actively invest in economically disadvantaged communities by pooling community development investment funds with other financial institutions and investors, providing capital investment into community resources including Community Development Financial Institutions, Minority Depository Institutions, and affordable housing developers.
We are committed to supporting local economies through increased investments in small and emerging business including grants, volunteer technical assistance, and investments in micro enterprise programs. In 2021, Umpqua Bank established a $1.0 million managed loan fund with a nonprofit to provide matched loan funding to women and BIPOC micro entrepreneurs.
Umpqua is one of the few banks in our footprint with the operational capacity to meet the needs of Individual Development Accounts providers and savers, enabling low-income families to save towards a targeted goal and purpose.

Focusing on Customers
We're committed to helping individuals, families, and businesses thrive. At Umpqua, banking enables genuine human connection. We see technology as a vital tool to better serve our customers.
We have prioritized financial health – for our customers and communities – and continue to find ways to provide access to financial information and solutions that matter.
To better understand our customers and their needs, we surveyed nearly 1,200 businesses nationwide to gauge their mood, mindset, and plans for growth as the United States emerges from the depth of the pandemic. We launched our 2021 Umpqua Bank Business Barometer Report with insights from these small and middle market business leaders throughout the country.
Umpqua Go-To® is one example of our commitment to making digital banking both personal, accessible, and convenient. This free app allows customers to connect directly and securely with bankers.
The cost burden of housing is a challenge throughout our footprint and our home lending team is seasoned in creating access to homeownership for first-time homebuyers through responsible lending practices and education programs; our affordable housing lending team strives to meet the needs of vulnerable community members by increasing housing options at affordable prices.

Operating Sustainably
We focus on smart business operations that benefit both the environment and the company. As a financial institution, Umpqua acknowledges the economic, societal, and ecological impacts of climate change to our business and to our customers. It's our responsibility to advance smart, responsible practices that lessen our impact and contribute to the company's business goals. By taking steps to shrink the size of our operating footprint—minimizing the resources we consume and the waste we create—we can help both our communities and our bottom line.
Umpqua's steps to align operational processes with our commitment to reduce our impact on the environment is stronger than ever.
We established our first formal environmental commitment statement in 2021.
We made our first green bond purchase, a priority established for 2021.
Through the ESG report, we publicly report our Green House Gas Inventory as well as our total energy and water usage, paper usage and recycling, and business travel impacts.


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Valuing Our Workforce
We create an environment where our associates have the chance to grow, connect, and do meaningful work together. Our people are the key to our success. In return, we strive to ensure their work experience allows them to use their skills and passions to make a difference while growing their careers and being recognized and appreciated for their diverse talents, backgrounds, and perspectives.
We aim to foster a culture of diversity, equity, and inclusion—not just where we work, but also with our customers and in our communities. Key areas of focus include:
Integrating DEI into daily operations and corporate culture. We are proud to publish our DEI Commitment and Human Rights Commitment statements as an anchor accomplishment in 2021.
Deepening our external commitments to DEI particularly when engaging minority-owned, women-owned, and emerging small business suppliers and community partners.
Advancing as an employer of choice for all associates by strengthening our inclusive appeal, retention, and advancement strategies.
Strengthening our accountability around DEI advancement through effective metrics and measurement processes.
We support our associates with a portfolio of programs that address their holistic needs, from physical and financial health to community connections and workplace recognition.

Stakeholder Engagement
We solicit input from our stakeholders through a variety of mechanisms.
Customers may provide feedback to any Umpqua Bank makes both securedassociate, through our customer resource center, using direct access to our Chief Executive Officer through phone located at every Umpqua Bank store, and unsecured loansthrough outreach from our customer insights team.
Associates may provide feedback through periodic engagement surveying, executive listening sessions, and all-hands and division calls.
Communities may reach out anytime or talk directly with footprint-based Community Development Officers. In 2021, we invited 5,000 nonprofit stakeholders across the entire operating footprint to participate in a community needs survey and launched formal community listening sessions in December 2021/January 2022.
We maintain regular contact with government entities and regulatory bodies.
Investors may contact our Director of Investor Relations via our Investor Relations webpage (www.umpquabank.com/investor-relations/). In addition, we reach out to our significant investors on a regular basis.

Human Capital

At Umpqua, we are inspired by a shared purpose – to build economic vitality together for the greater good. We bring together the power of the collective talents, skills and expertise of our dedicated associates to realize our purpose, and to deliver on our commitment to our customers and our communities. We believe in helping businesses and families thrive, and equally, in helping our associates thrive.

The ability to attract, retain, develop, and engage a talented and diverse workforce is critical to executing our business strategy. We strive to deliver an employment experience anchored in a healthy and vibrant culture that appreciates and respects all associates. Our culture is anchored in our values: Customer-obsessed, Caring, Inspired to Learn, Results-oriented, Ethical, and Entrepreneurial.

Demographics. As of December 31, 2021, we employed nearly 4,000 employees, the majority of which were full-time associates. Our workforce is comprised of customer-facing associates across our various business lines, including our retail stores, our commercial business units, and our home lending business, as well as professionals in various support functions that enable the business, such as technology, finance, risk, audit, and human resources. Our teams are primarily in five western states.

Our workforce decreased by 8% during 2021, which was driven primarily by natural attrition. We did not have any significant reduction-in-force activities that were pandemic-related, or otherwise. Turnover rate, as calculated in our payroll system, in 2021 was 26.7%.


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Employee Health and Well-being. In response to the ongoing COVID-19 pandemic, we continue to prioritize the health and safety of our workforce. Many of our non-customer facing associates continued to work remotely in 2021. Those who worked from Umpqua locations were encouraged to be vaccinated, and required to wear face coverings, as well as adhere to safety practices including daily health attestation.

We have recognized that the COVID-19 pandemic has created changing workplace expectations for employees across all industries and companies. We have embraced a go-forward hybrid work model for many functions and roles, where associates work remotely some days and on-site on others. This model is supported by technology teaming solutions and allows our associates to have the flexibility to work remotely while also enjoying the benefits of in-person collaboration on a regular basis.

The challenges and changes of the last two years have inevitably created hardship and stress for our associates, and we have invested in programs and services to provide our people with enhanced support. These programs include enhanced mental health services, self-care and mindfulness programs, virtual care packages, volunteer programs, an employee assistance fund, and virtual gatherings to foster community and connection.

Compensation. We attract and reward our associates by providing market competitive compensation and benefit practices. Our compensation approach is designed to pay for performance and reward associate contributions. Each position has an established compensation range and associates have the opportunity to earn at the high end of their respective range for top performance. Our salary structure is informed by market data, and recognizing that the compensation environment is dynamic, we review and adjust our pay ranges regularly. This includes an ongoing practice of analyzing pay equity. In addition, many positions have incentive plans to encourage achievement of various corporate, business unit, and individual goals.

We offer competitive medical, dental, vision, life, short and long-term disability, and accident insurance, in addition to paid time off for vacation, sick time, and volunteerism. These programs are available to associates working 20 hours per week or more and are assessed regularly against market benchmarks.

On a regular basis, we conduct an associate engagement survey to gain insights into associate sentiment about various aspects of the associate experience. This feedback is used to assess the effectiveness of our people practices and prioritize enhancements to our programs.

Talent Development. We believe in the growth of our associates as individuals and businesses. At December 31, 2018, commercial real estate, commercial, residential,as professionals. Our talent development programs provide our associates with the skills and consumerexperiences that allow them to thrive, supporting achievement of their personal career goals. We provide a best-in-class online learning catalog that is on-demand for all associates, in addition to role specific training for many roles. Our leadership development programs build key leadership capabilities, and support development of our internal leadership talent pipeline. We have available new manager programs, tuition reimbursement, banking school participation, coaching and mentoring programs. Additionally, we have a robust annual talent review and succession planning program that that is key to our overall talent management practice. This results in targeted development approaches, identification of emerging talent, and a healthy succession talent bench.

Diversity, Equity, and Inclusion. Umpqua Bank is committed to ensuring a culture of inclusion – where differences are respected, appreciated, and embraced. We strive to build teams that reflect the diversity of the clients and communities we serve. We have in place a multi-year comprehensive diversity, equity, and inclusion strategic plan, and continue to execute on key priorities within the plan. In 2021, we amplified our internal training, including extensive training for our executives and other represented approximately 50.4%, 23.1%, 23.6%,organizational leaders. Additionally, we have continued to expand programs that support an inclusive work environment, such as our Associate Resource Groups, which are open to all associates. We currently have five resource groups: Pride, Women, Military, BIPOC, and 2.9%, respectively,People with Disabilities. Our Diversity Council is comprised of the total loan and lease portfolio.
Inter-agency guidelines adopted by federal bank regulators mandate that financial institutions establish real estate lending policies with maximum allowable real estate loan-to-value limits, subject to an allowable amount of non-conforming loans as a percentage of capital. We have adopted as loan policy loan-to-value limits that rangeindividuals from 5% to 10% less than the federal guidelines for each category; however, policy exceptions are permitted for real estate loan customers with strong financial credentials.

Loans andLeases 
We manage asset quality and control credit risk through diversification of the loan and lease portfolio and the application of policies designed to promote sound underwriting and loan and lease monitoring practices. The Bank's Credit Quality Group is charged with monitoring asset quality, establishing credit policies and procedures and enforcing the consistent application of these policies and procedures across the Bank. The provision for loanorganization, who advance our diversity and lease losses charged to earningsinclusion initiatives.

An illustration of our commitment at the most senior level is based upon management's judgment of the amount necessary to maintain the allowance at a level adequate to absorb probable incurred losses. The amount of provision charged is dependent upon many factors, including loan and lease growth, net charge-offs, changes in the compositiondiverse make-up of the loanour eleven-member Board—chaired by a woman and lease portfolio, delinquencies, management's assessmentincluding four women and three people of loan and lease portfolio quality, general economic conditions that can impact the value of collateral, and other trends. The evaluation of these factors is performed through an analysis of the adequacy of the allowance for loan and lease losses. Reviews of non-performing, past due loans and leases and larger credits, designed to identify potential charges to the allowance for loan and lease losses, and to determine the adequacy of the allowance, are conducted on a quarterly basis. These reviews consider such factors as the financial strength of borrowers, the value of the applicable collateral, loan and lease loss experience, estimated loan and lease losses, growth in the loan and lease portfolio, prevailing economic conditions and other factors.color.
Employees
As of December 31, 2018, we had a total of 3,928 full-time equivalent employees. None of the employees are subject to a collective bargaining agreement and management believes its relations with employees to be good. Information about our Executive Officers

Information regarding employment agreements with our executive officers is contained in Item 11 below, which item is incorporated by reference to our proxy statement for the 2019 annual meetingbelow.


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Government Policies

The operations of the Company and our subsidiaries are affected by state and federal legislative and regulatory changes and by policies of various regulatory authorities, including, domestic monetary policies of the Board of Governors of the Federal Reserve System, ("Federal Reserve"), United States fiscal policy, and capital adequacy and liquidity constraints imposed by federal and state regulatory agencies.
Supervision and Regulation
General. We are extensively regulated under federal and state law. These laws and regulations are generally intended to protect depositors and customers, not shareholders. To the extent that the following information describes statutory or regulatory provisions, it is qualified in its entirety by reference to the particular statute or regulation. Any change in applicable laws or regulations may have a material effect on our business and prospects. We cannot accurately predict the nature or the extent of the effects on our business and earnings that fiscal or monetary policies, or new federal or state legislation or regulation may have in the future. Umpqua is subject to the disclosure and other requirements of the Securities Act of 1933, as amended, and the Securities Exchange Act of 1934, as amended, and rules promulgated thereunder and administered by the Securities and Exchange Commission. As a listed company on NASDAQ, Umpqua is subject to NASDAQ rules for listed companies.
The Federal Reserve and the FDIC have adopted non-capital safety and soundness standards for financial institutions. These standards cover internal controls, information and internal audit systems, loan documentation, credit underwriting, interest rate exposure, asset growth, compensation, fees and benefits, and standards for asset quality, earnings and stock valuation. An institution that fails to meet these standards must develop a plan acceptable to the agency, specifying the steps that it will take to meet the standards. Failure to submit or implement such a plan may subject the institution to regulatory sanctions.
Holding Company Regulation. We are a bank holding company registered as a financial holding company under the GLB Act, and are subject to the supervision of, and regulation by the Federal Reserve. As a financialbank holding company, we are examined by and file reports with the Federal Reserve. The Federal Reserve expects a bank holding company to serve as a source of financial and managerial strength to its subsidiary bank and, under appropriate circumstances, to commit resources to support the subsidiary bank.
Financial holding companies are bank holding companies that satisfy certain criteria and are permitted to engage in activities that traditional bank holding companies are not. The qualifications and permitted activities of financial holdings companies are described below under "Regulatory Structure"Regulation of the Financial Services Industry."

Federal and State Bank Regulation. Umpqua Bank, as a state chartered bank with deposits insured by the FDIC, is primarily subject to the supervision and regulation of the Oregon Department of Consumer and Business Services Division of Financial Regulation, ("DCBS"), the Washington Department of Financial Institutions, ("DFI"), the California Department of Business Oversight, ("DBO"), the Idaho Department of Finance Banking Section, the Nevada Division of Financial Institutions, the FDIC and the Consumer Financial Protection Bureau ("CFPB"). TheseBureau. In addition, we are subject to regulation by the financial institution oversight authorities in the states of Arizona and Colorado. Our primary state regulator regularly examines the Bank or participates in joint examinations with the FDIC; these agencies may prohibit the Bank from engaging in what they believe constitute unsafe or unsound banking practices. Our primary state regulator, DCBS, regularly examines the Bank or participates in joint examinations with the FDIC.
Community Reinvestment Act and Fair Lending Laws. Umpqua Bank has a responsibility under the CRA, as implemented by FDIC regulations, to help meet the credit needs of its communities, including low and moderate-income neighborhoods. The CRA does not establish specific lending requirements or programs for financial institutions nor does it limit an institution's discretion to develop the types of products and services that it believes are best suited to its particular community, consistent with the CRA. In connection with its examination, theThe FDIC assesses Umpqua Bank's record of compliance with the CRA through periodic examinations. We will continue to evaluate the impact of any changes to the regulations implementing CRA. As of the most recent CRA examination, the Bank's CRA rating was "Satisfactory".

In addition, the Equal Credit Opportunity Act and the Fair Housing Act prohibit discrimination in lending practices on the basis of characteristics specified in those statutes. These factors are also considered in evaluating mergers, acquisitions and applications to open a branch or new facility. Umpqua Bank's failure to comply with the provisions of the CRA could, at a minimum, result in regulatory restrictions on its activities and the activities of Umpqua potentially resulting in the suspension of any growth of the Bank through acquisitions or opening de novo branches until the rating is improved. Umpqua Bank's failure to comply with the Equal Credit Opportunity Act and the Fair Housing Actthese statutes could result in enforcement actions against it by the FDIC, as well as other federal regulatory agencies, including the CFPB and the Departmentactions. 


16


Transactions with Affiliates and Insiders. Banks are also subject to certain restrictions imposed by the Federal Reserve Act on extensions of credit to executive officers, directors, principal shareholders or any related interest of such persons. Extensions of credit must be made on substantially the same terms, including interest rates and collateral, and follow credit underwriting procedures that are not less stringent than those prevailing at the time for comparable transactions with persons not affiliated with the bank, and must not involve more than the normal risk of repayment or present other unfavorable features. Banks are also subject to certain lending limits and restrictions on overdrafts to such persons. A violation of these restrictions may result in the assessment of substantial civil monetary penalties on the affected bank or any officer, director, employee, agent or other person participating in the conduct of the affairs of that bank, the imposition of a cease and desist order, and other regulatory sanctions.
The Federal Reserve Act and related Regulation W limit the amount of certain loan and investment transactions between the Bank and its affiliates, require certain levels of collateral for such loans, and limit the amount of advances to third parties that may be collateralized by the securities of Umpqua or its subsidiaries. Regulation W requires that certain transactions between the Bank and its affiliates be on terms substantially the same, or at least as favorable to the Bank, as those prevailing at the time for comparable transactions with or involving nonaffiliated companies or, in the absence of comparable transactions, on terms and under circumstances, including credit standards, that in good faith would be offered to or would apply to nonaffiliated companies. Umpqua and its subsidiaries havehas adopted an Affiliate Transactions Policy and havehas entered into various affiliate agreements in compliancedesigned to comply with Regulation W.
Financial Privacy. Federal law and certain state laws currently contain clientdesigned to protect individual privacy protection provisions. These provisions limit the ability of banks and other financial institutions to disclose non-public information about consumers to affiliated companies and non-affiliated third parties.parties, and impose other obligations on personal information collected by us. These rules require disclosure of privacy policies to clients and, in some circumstances, allow consumers to prevent disclosure of certain personal information to affiliates or non-affiliated third parties by means of opt outopt-out or opt inopt-in authorizations. Pursuant to the Gramm-Leach-BlileyGLB Act and certain state laws, companies are required to notify clients of security breaches resulting in unauthorized access to their personal information. In connection with the regulations governing the privacy of consumer financial information, the federal banking agencies have also adopted guidelines for establishing information security standards and programs to protect such information.


States are also increasingly proposing or enacting legislation that relates to data privacy and data protection such as the California Consumer Privacy Act. We expect this trend of state-level activity in these areas to continue and are continually monitoring developments in the states in which our customers are located.

Federal Deposit Insurance. Substantially all deposits with Umpqua Bank are insured up to applicable limits by the Deposit Insurance Fund ("DIF") of the FDIC and are subject to deposit insurance assessments to maintain the DIF.Deposit Insurance Fund. The standard maximum federal deposit insurance amount is $250,000 per qualified account.

The FDIC may terminate the deposit insurance of any insured depository institution if it determines that the institution has engaged in or is engaging in unsafe and unsound banking practices, is in an unsafe or unsound condition or has violated any applicable law, regulation or order or any condition imposed in writing by, or pursuant to, any written agreement with the FDIC. The termination of deposit insurance for the Bank would have a material adverse effect on our financial condition and results of operations.
Dividends. Under the Oregon Bank Act and the Federal Deposit Insurance Corporation Improvement Act of 1991, ("FDICIA"), the Bank is subject to restrictions on the payment of cash dividends to its parent company. A bankcompany and may not pay cash dividends if that payment would reduce the amount of its capital below that necessarybe required to meet minimum applicable regulatory capital requirements. In addition, under the Oregon Bank Act, the amount of the dividend paid by the Bank may not be greater than net unreserved retained earnings, after first deducting to the extent not already charged against earnings or reflectedreceive prior approval in a reserve, all bad debts, which are debts on which interest is unpaid and past due at least six months unless the debt is fully secured and in the process of collection; all other assets charged-off as required by Oregon bank regulators or a state or federal examiner; and all accrued expenses, interest and taxes of the Bank.certain circumstances. In addition, state and federal regulatory authorities are authorized to prohibit banks and holding companies from paying dividends that would constitute an unsafe or unsound banking practice. The Federal Reserve has issued a policy statement on the payment of cash dividends by bank holding companies, which expresses the Federal Reserve's view that a bank holding company should pay cash dividends only to the extent that its net income for the past year is sufficient to cover both the cash dividends and a rate of earnings retention that is consistent with the holding company's capital needs, asset quality, and overall financial condition.
The Bank currently has an accumulated deficit and is required to seek FDIC and Oregon Division of Financial Regulation approval for quarterly dividends from Umpqua Bank to the Company.
Capital Adequacy. The federal and state bank regulatory agencies use capital adequacy guidelines in their examination and regulation of holding companies and banks. If capital falls below the minimum levels established by these guidelines, a holding company or a bank may be denied approval to acquire or establish additional banks or non-bank businesses or to open new facilities.

17

The FDIC and Federal Reserve have adopted risk-based capital guidelines for holding companies and banks. The risk-based capital guidelines are designed to make regulatory capital requirements more sensitive to differences in risk profile among holding companies and banks, to account for off-balance sheet exposure and to minimize disincentives for holding liquid assets. Assets and off-balance sheet items are assigned to broad risk categories, each with appropriate weightings. The resulting capital ratios represent capital as a percentage of total risk-weighted assets and off-balance sheet items. The capital adequacy guidelines limit the degree to which a holding company or bank may leverage its equity capital.
On July 2, 2013, federal banking regulators approved final rules that revisedThe Company and the regulatoryBank are each required to comply with applicable capital rules to incorporate certain revisionsadequacy standards established by the Federal Reserve. The Basel Committee on Banking Supervision to the Basel capital framework ("Basel III"). The phase-in period for the final rules began for the Company on January 1, 2015, originally full compliance with the final rules' requirements was to be phased in on January 1, 2019. On November 21, 2017, the federal banking regulators finalized a halt in the phase-in of certain provisions of the rule for certain banks including Umpqua.

TheIII final rules, among other things, include a newthe common equity Tier 1 capital ("CET1") to risk-weighted assets ratio, including a capital conservation buffer.buffer of 2.5%. The required CET1 ratio was to gradually increase from 4.5% on January 1, 2015 to 7.0% on January 1, 2019.is a minimum of 7%. The final rules would also have raised the minimum ratio of Tier 1 capital to risk-weighted assets from 6.0%is 8.5%, and the minimum as of December 31, 2018, to 8.5% on January 1, 2019, as well as require a minimum leverage ratio of 4.0%is 5.0%. Under the final rules, as Umpqua grew above $15.0 billion in assets as a result of an acquisition, the combined trust preferred security debt issuances were phased out of Tier 1 and into Tier 2 capital.

The final rules had provided for a number of adjustments to and deductions from the new CET1. Deductions included, for example, the requirement that mortgage servicing rights, certain deferred tax assets not dependent upon future taxable income and significant investments in non-consolidated financial entities be deducted from CET1 to the extent that any one such category exceeds 10% of CET1 or all such categories in the aggregate exceed 15% of CET1. Effective on January 1, 2018, the full transition to the Basel III treatment has been halted.

Under Basel III, the effects of certain accumulated other comprehensive items are not excluded; however, the Company and the Bank have made a one-time permanent election to continue to exclude these items in order to avoid significant variations in the level of capital depending upon the impact of interest rate fluctuations on the fair value of the Company's securities portfolio.



Failure to meet minimum capital requirements could subject a bank to a variety of enforcement actions. An institution's failure to exceed the capital conservation buffer with common equity Tier 1 capital would result in limitations on an institution's ability to make capital distributions and discretionary bonus payments. FDICIA requires federal banking regulators to take "prompt corrective action" with respect to a capital-deficient institution, including requiring a capital restoration plan and restricting certain growth activities of the institution. Umpqua could be required to guarantee any such capital restoration plan required of the Bank if the Bank became undercapitalized. Pursuant to FDICIA, regulations were adopted defining five capital levels: well capitalized, adequately capitalized, undercapitalized, severely undercapitalized and critically undercapitalized. Under the regulations, the Bank is considered "well capitalized" as of December 31, 2018.2021.
Federal and State Regulation of Broker-Dealers. Umpqua Investments is regulated by
In 2019, the Financial Industry Regulatory Authority ("FINRA"), as well asOCC, the SEC, and has customer funds, excluding decline in value of securities, insured through the Securities Investors Protection Corporation ("SIPC") as well as third party insurers.  FINRAFRB, and the SEC perform regular examinationsFDIC issued a final rule intended to simplify aspects of the regulatory capital rules for banking organizations, such as Umpqua, Investments that include reviewsare not advanced approaches banking organizations. Additionally, in 2020, federal bank regulatory agencies announced an interim final rule that allows banks that have implemented the current expected credit losses standard the option to delay for two years the estimated impact of policies, procedures, recordkeeping, trade practices, and customer protection as well as other inquiries.CECL on regulatory capital, followed by a three-year transition period. For purposes of calculating regulatory capital, the Company has elected to defer recognition of the estimated impact of CECL on regulatory capital for two years in accordance with the interim final rule adopted by federal bank regulatory agencies. Pursuant to the interim final rule, the estimated impact of CECL on regulatory capital will be phased in over a three-year period beginning in 2022.

Effects of Government Monetary Policy. Our earnings and growth are affected not only by general economic conditions, but also by the fiscal and monetary policies of the federal government, particularly the Federal Reserve. The Federal Reserve implements national monetary policy for such purposes as curbing inflation and combating recession, through its open market operations in U.S. Government securities, control of the discount rate applicable to borrowings from the Federal Reserve, and establishment of reserve requirements against certain deposits. These activities influence growth of bank loans, investments and deposits, and also affect interest rates charged on loans or paid on deposits. The nature and impact of future changes in monetary policies and their impact on us cannot be predicted with certainty.
Regulation of the Financial Services Industry. Federal laws and regulations governing banking and financial services underwent significant changes in recent years and we believe will continue to undergo significant changes in the future. From time to time, legislation is introduced in the United States Congress that contains proposals for altering the structure, regulation, and competitive relationships of the nation's financial institutions. If enacted into law, these proposals could increase or decrease the cost of doing business, limit or expand permissible activities, or affect the competitive balance among banks, savings associations, and other financial institutions. Whether or in what form any such legislation may be adopted or the extent to which our business might be affected thereby cannot be predicted.
The GLB Act enacted in November 1999, repealed sections of the Banking Act of 1933, commonly referred to as the Glass-Steagall Act, that prohibited banks from engaging in securities activities, and prohibited securities firms from engaging in banking. The GLB Act createddefines a new form of holding company, known as a financial holding company, that is permitted to acquire subsidiaries that are engaged in banking, securities underwriting and dealing, and insurance underwriting.
To qualify as a financial holding company, the bank holding company must be deemed to be well-capitalized and well-managed, as those terms are useddefined by the Federal Reserve. In addition, each subsidiary bank of a bank holding company must also be well-capitalized and well-managed and be rated at least "satisfactory" under the CRA. A bank holding company that does not qualify, or has not chosen, to become a financial holding company must limit its activities to traditional banking activities and those non-banking activities the Federal Reserve has deemed to be permissible because they are closely related to the business of banking.

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The Riegle-Neal Interstate Banking and Branching Efficiency Act of 1994 ("Riegle-Neal Act") permits interstate banking and branching, which allows banks to expand nationwide through acquisition, consolidation or merger. Under this law, an adequately capitalized bank holding company may acquire banks in any state or merge banks across state lines if permitted by state law. Further, banks may establish and operate branches in any state subject to the restrictions of applicable state law. Under Oregon law, an out-of-state bank or bank holding company may merge with or acquire an Oregon state chartered bank or bank holding company upon receipt of approval from the Director of the DCBS. The Bank now has the ability to open additional de novo branches in the states of Oregon, California, Washington, Idaho, and Nevada.


Section 613 of the Dodd-Frank Act eliminated interstate branching restrictions that were implemented as part of the Riegle-Neal Act, and removed many restrictions on de novo interstate branching by national and state-chartered banks. The FDIC and the Office of the Comptroller of the Currency now have authority to approve applications by insured state nonmember banks and national banks, respectively, to establish de novo branches in states other than the bank's home state if "the law of the State in which the branch is located, or is to be located, would permit establishment of the branch, if the bank were a State bank chartered by such State." The enactment of this Section 613 may significantly increase interstate banking by community banks in western states, where barriers to entry were previously high.

Anti-Terrorism Legislation. The Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism Act ("USA Patriot Act") prohibits banks from providing correspondent accounts directly to foreign shell banks, as well as imposes due diligence requirements on banks opening and holding accounts for foreign financial institutions or wealthy foreign individuals. Banks are also required to have effective compliance processes in place relating to anti-money laundering ("AML") compliance, as well as compliance with the Bank Secrecy Act.
Sarbanes-Oxley Act of 2002. The Sarbanes-Oxley Act of 2002 addresses public company corporate governance, auditing, accounting, executive compensation and enhanced and timely disclosure of corporate information.
The Dodd-Frank Wall Street Reform and Consumer Protection Act. On July 21, 2010, theThe Dodd-Frank Act was signed, which was a sweeping overhaul of financial industry regulation. The Dodd-Frank Act created the Financial Stability Oversight Council and permanently raised the FDIC deposit insurance coverage to $250,000. In addition, the Dodd-Frank Act added additional requirements on BankBanks and their regulators, including additional interchange fee limits, mortgage limit requirements, and say-on-pay executive compensation requirements.
The Dodd-Frank Wall Street Reform and Consumer Protection Act eliminated interstate branching restrictions that were implemented as part of the Riegle-Neal Act, and removed many restrictions on de novo interstate branching by national and state-chartered banks. The FDIC and the Office of the Comptroller of the Currency have authority to approve applications by insured state non-member banks and national banks, respectively, to establish de novo branches in states other than the bank's home state if the law of the state in which the branch is to be located would permit establishment of the branch, if the bank were a state bank chartered by such State.
Stress Testing and Capital Planning. Initially, Umpqua was subject to the annual Dodd-Frank Act capital stress testing ("DFAST") requirements of the Federal Reserve and the FDIC. As part of the DFAST process, Umpqua was required to submit the results of the company-run stress tests to the FDIC, and Umpqua disclosed certain results from stress testing exercises.  However, in May 2018, the Economic Growth, Regulatory Relief, and Consumer Protection Act, modified provisions of the Dodd-Frank Act that impactedallows Umpqua which includes raising the total asset threshold from $10 billion to $250 billion at which bank holding companies are required to conduct annual company-run stress tests. Although the Corporation will continue tointernally monitor and stress test its capital consistent with the safety and soundness expectations of the federal regulators, the Company will no longer conduct company run DFAST capital stress-testing as a result of the legislative amendments.its regulators.


CFPB Regulation and Supervision. The Dodd-Frank Act gives the CFPB has authority to examine Umpqua and Umpqua Bank for compliance with a broad range of federal consumer financial laws and regulations, including the laws and regulations that relate to credit card, deposit, mortgage and other consumer financial products and services the Bank offers. In addition, the Dodd-Frank Act gives the CFPB broad authority to take corrective action against Umpqua and Umpqua Bank as it deems appropriate. The CFPB is authorized to issue regulations and take enforcement actions to prevent and remedy acts and practices relating to consumer financial products and services that it deems to be unfair, deceptive or abusive. The agency also has authority to impose new disclosure requirements for any consumer financial product or service.

In addition, the CFPB's regulations require lenders to conduct a reasonable and good faith determination at or before consummation of a residential mortgage loan that the borrower will have a reasonable ability to repay the loan.

In December 2021, the CFPB published a report providing data on banks' overdraft and non-sufficient funds fee revenues as well as observations regarding consumer protection issues relating to participation in such programs. The regulations also define criteria for making Qualified Mortgages which entitle the lenderCFPB has indicated that it intends to pursue enforcement actions against banking organizations, and any assigneetheir executives, that oversee overdraft practices that are deemed to either a conclusive or rebuttable presumption of compliance with the ability to repay rule. The mortgage servicing rules include new standards for notices to consumers, loss mitigation procedures, and consumer requests for information.be unlawful.

Joint Agency Guidance on Incentive Compensation. Federal banking regulators joint agency guidance applies to executive and non-executive incentive compensation plans administered by banks. The guidance says that incentive compensation programs must:
Provide employees incentives that appropriately balance risk and reward.reward;
Be compatible with effective controls and risk- management; and
Be supported by strong corporate governance, including active and effective oversight by the board;board.



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The Federal Reserve reviews, as part of the regular, risk-focused examination process, the incentive compensation arrangements of the Company and other banking organizations. The findings of the supervisory initiatives are included in reports of examination and any deficiencies will be incorporated into the Company's supervisory ratings, which can affect the Company's ability to make acquisitions and take other actions.


Regulatory Developments Related to the COVID-19 Pandemic

The U.S. Congress, the FRB and U.S. state and federal regulatory agencies have taken actions to mitigate disruptions to economic activity and financial stability resulting from the COVID-19 pandemic. The descriptions below summarize certain significant government actions taken in response to the COVID-19 pandemic.

The CARES Act. The Coronavirus Aid, Relief and Economic Security Act includes relief from certain U.S. GAAP requirements to allow COVID-19-related loan modifications to not be categorized as TDR loans as well as a range of incentives to encourage deferment, forbearance, or modification of consumer credit and mortgage contracts. In addition to the CARES Act, bank regulatory agencies issued interagency guidance indicating that a lender could conclude that the modifications under applicable guidance are not a TDR if certain criteria are met. The guidance also provides that loans generally will not be adversely classified if the short-term modification is related to COVID-19 relief programs. The Company has followed the guidance under the CARES Act, interagency guidance and state programs related to these loan modifications.

The CARES Act also focused on economic stabilization and relief to severely distressed businesses with the Paycheck Protection Program, administered by the SBA, which provided loans for eligible small businesses for payroll obligations, emergency grants to cover immediate operating costs, and a mechanism for loan forgiveness.

The CARES Act contains additional protections for homeowners and renters of properties with federally-backed mortgages, including a 60-day moratorium on the initiation of foreclosure proceedings and a 120-day moratorium on initiating eviction proceedings. Borrowers of federally-backed mortgages have the right under the CARES Act to request up to 360 days of forbearance on their mortgage payments if they experience financial hardship directly or indirectly due to COVID-19 pandemic. The Federal Housing Administration, Fannie Mae and Freddie Mac have independently extended their moratorium on foreclosures and evictions for single-family federally backed mortgages as well.

The Economic Aid to Hard-Hit Small Businesses, Nonprofits, and Venues Act rebooted the PPP with many of the same parameters as the first program but also included the ability for businesses that previously received a PPP loan to be eligible for a second-draw PPP loan, provided they meet certain criteria. The Act also opened up first-draw PPP loans to additional companies and set aside funds for new and smaller borrowers, low and moderate income borrowers and for community and small lenders. It also allowed additional costs to be eligible for loan forgiveness and PPP borrowers will have to spend no less than 60% of the funds on payroll over a covered period.

The American Rescue Plan Act of 2021 was designed to facilitate the recovery of the economic and health effects of the COVID-19 pandemic. The plan provided direct stimulus financial payments to individuals, extended unemployment benefits, increased financial assistance, and added an additional funding for PPP loans. The PPP ended on May 31, 2021.

Additional legislative and regulatory action may be proposed and could include requirements that could significantly impact our business practices. The impact of these legislative and regulatory initiatives on us, the economy and the U.S. consumer will depend upon a wide variety of factors some of which are yet to be identified.

ITEM 1A.   RISK FACTORS. 
 
In addition to the other information set forth in this report, you should carefully consider the risk factors discussed below. These factors could adversely affect our business, financial condition, liquidity, results of operations and capital position, and the value of, and return on, an investment in the Company. These factors could cause our actual results to differ materially from our historical results or the results contemplated by the forward-looking statements contained in this report. An investment in the Company involves risk, including the possibility that the value of the investment could fall substantially and that dividends on the investment could be reduced or eliminated.

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Risks Related to the Proposed Mergers and the Bank Merger

Merger-related regulatory approvals may not be received, may take longer than expected, or may impose conditions that are not presently anticipated or that could have an adverse effect on the combined company following the merger.

Before the Mergers and the Bank Merger may be completed, various approvals, consents and non-objections must be obtained from the Federal Reserve Board, the FDIC, the Oregon Division of Financial Regulation, and other regulatory authorities in the United States. In determining whether to grant these approvals, such regulatory authorities consider a variety of factors, including the regulatory standing of each party. These approvals could be delayed or not obtained at all, including due to an adverse development in either party's regulatory standing or in any other factors considered by regulators when granting such approvals; governmental, political, or community group inquiries, investigations or opposition; or changes in legislation or the political environment generally. Recent transactions comparable to the Mergers have encountered abnormally lengthy delays, and the Mergers and the Bank Merger may be subject to similar atypical delays in obtaining its required approvals.

The approvals that are granted may impose terms and conditions, limitations, obligations, or costs, or place restrictions on the conduct of the combined company's business or require changes to the terms of the transactions contemplated by the Merger Agreement. There can be no assurance that regulators will not impose any such conditions, limitations, obligations, or restrictions and that such conditions, limitations, obligations, or restrictions will not have the effect of delaying the completion of any of the transactions contemplated by the Merger Agreement, imposing additional material costs on or materially limiting the revenues of the combined company following the Mergers or otherwise reducing the anticipated benefits of the Mergers if the Mergers were consummated successfully within the expected time frame. In addition, there can be no assurance that any such conditions, terms, obligations, or restrictions will not result in the delay or abandonment of the Mergers.

Combining Umpqua and Columbia may be more difficult, costly or time consuming than expected and the anticipated benefits and cost savings of the merger may not be realized.

Umpqua and Columbia have operated and, until the completion of the Mergers and the Bank Merger, will continue to operate independently. The success of the proposed transaction, will depend, in part, on the ability to realize the anticipated cost savings from combining the businesses of Umpqua and Columbia. To realize the anticipated benefits and cost savings, Columbia and Umpqua must successfully integrate and combine their businesses in a manner that permits growth opportunities and does not materially disrupt the existing customer relations nor result in decreased revenues due to loss of customers. It is possible that the integration process could result in the loss of key employees, the disruption of either company's ongoing businesses or inconsistencies in standards, controls, procedures, and policies that adversely affect the combined company's ability to maintain relationships with clients, customers, depositors, and employees or to achieve the anticipated benefits and cost savings. If Umpqua experiences difficulties with the integration process, the anticipated benefits may not be realized fully or at all or may take longer to realize than expected. Integration efforts between the two companies will also divert management attention and resources. These integration matters could have an adverse effect on Umpqua during this transition period and for an undetermined period after completion of the Mergers and the Bank Merger on the combined company. In addition, the actual cost savings could be less than anticipated.

Termination of the Merger Agreement could negatively impact Umpqua.

If the Merger Agreement is terminated, there may be adverse consequences. For example, Umpqua's businesses may have been impacted adversely by the failure to pursue other beneficial opportunities due to the focus of management on the Mergers, without realizing any of the anticipated benefits of completing the Mergers. Also, Umpqua has devoted significant internal resources to the pursuit of the Mergers and the expected benefit of those resource allocations would be lost if the Mergers are not completed. Additionally, if the Merger Agreement is terminated, the market price of Umpqua's common stock could decline to the extent that the current market prices reflect a market assumption that the merger will be completed. If the Merger Agreement is terminated under certain circumstances, Umpqua may be required to pay to Columbia a termination fee of $145.0 million.


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Umpqua will be subject to business uncertainties and contractual restrictions while the Merger is pending that could adversely affect our business and operations.

Uncertainty about the effect of the Mergers on employees, customers, and other persons Umpqua has a business relationship with may have an adverse effect on Umpqua's business, operations, and stock price. These uncertainties may impair Umpqua's ability to attract, retain and motivate key personnel until the Mergers are completed, and could cause customers and others that deal with Umpqua to seek to change existing business relationships. Retention of certain employees by Umpqua may be challenging while the Mergers are pending, as certain employees may experience uncertainty about their future roles. These retention challenges could require Umpqua to incur additional expenses to retain key employees. If key employees depart because of issues relating to the uncertainty and difficulty of integration or a desire not to remain with Umpqua, Umpqua's business could be harmed. In addition, subject to certain exceptions, Umpqua has agreed to operate its business in the ordinary course prior to closing the Mergers and to refrain from taking certain actions. These restrictions may prevent Umpqua from pursuing attractive business opportunities that may arise prior to the completion of the Mergers. Umpqua may delay or abandon projects and other business decisions could be deferred during the pendency of the Mergers.

Umpqua will incur substantial costs related to the Mergers.

Umpqua has incurred and expects to incur a number of significant non-recurring costs associated with the Mergers. These costs include legal, financial advisory, accounting, consulting, and other advisory fees, severance/employee benefit-related costs, public company filing fees and other regulatory fees, financial and other printing costs, and other related costs. Some of these costs are payable regardless of whether the Mergers are completed. We may incur additional costs to maintain employee morale and retain key employees during the pendency of the Mergers. There can be no assurances that the expected benefits and efficiencies related to the integration of the businesses will be realized to offset these transaction costs over time.

Litigation related to the proposed Mergers has been filed, which could prevent or delay the completion of the mergers, result in the payment of damages, or otherwise negatively impact our business and operations.

One of the conditions to the closing of the Mergers is that no order, injunction or decree issued by any court or governmental entity of competent jurisdiction or other legal restraint preventing the consummation of the Mergers, the Bank Merger or any of the other transactions contemplated by the Merger Agreement be in effect. Among other remedies, litigation that has been filed seeks damages or to enjoin the transactions contemplated by the Merger Agreement. The outcome of any litigation is uncertain and any such lawsuit could prevent or delay the consummation of the Mergers and could result in substantial costs to Columbia, Umpqua, and the combined company, including any cost associated with the indemnification of directors and officers of each company. We may incur costs in connection with the defense or settlement of any shareholder lawsuits filed in connection with the transactions contemplated by the Merger Agreement. Such litigation could have an adverse effect on the financial condition and results of operations of Umpqua and could prevent or delay the completion of the Mergers.

The Merger Agreement limits Umpqua's ability to pursue acquisition proposals.

The merger agreement prohibits Umpqua from soliciting, initiating, knowingly encouraging, or knowingly facilitating certain third‑party acquisition proposals. These provisions, which could result in a $145.0 million termination fee payable under certain circumstances, might discourage a potential competing acquirer that might have an interest in acquiring all or a significant part of Umpqua from considering or proposing such an acquisition.


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COVID-19 RISK

The COVID-19 pandemic has impacted our business, and the ultimate impact will depend on future developments, which are highly uncertain and cannot be predicted.
The COVID-19 pandemic has negatively impacted the economy, changed customer behaviors, disrupted supply chains, lowered equity market valuations, created significant volatility and disruption in financial markets, and increased unemployment levels. The pandemic has resulted in temporary closures of many businesses and the institution of social distancing and stay at home/sheltering in place requirements in the states and communities we serve. As a result, the demand for our products and services may be significantly impacted, which could adversely affect our revenue. The pandemic could continue to result in the recognition of credit losses in our loan portfolios and increases in our allowance for credit losses, particularly if businesses remain closed, unemployment levels continue to rise or regional economic conditions worsen. Our business operations may also be disrupted if significant portions of our workforce are unable to work effectively, including because of illness, quarantines, government actions, or other restrictions in connection with the pandemic. In response to the pandemic, we have initiated relief programs designed to support our customers and communities including payment deferral programs, deferral-related and other fee waivers, suspended residential property foreclosure sales, and other expanded assistance for customers. Future governmental actions may require additional types of customer-related responses that could negatively impact our financial results. We could be required to take capital actions in response to the COVID-19 pandemic, including reducing dividends and eliminating stock repurchases. The extent to which the COVID-19 pandemic continues to impact our business, results of operations, and financial condition will depend on future developments, which are highly uncertain and cannot be predicted, including the scope and duration of the pandemic; actions taken by governmental authorities and other third parties in response to the pandemic; the effect on our customers, counterparties, employees and third party service providers; and the effect on economies and markets. To the extent that the COVID-19 pandemic continues, it may also have the effect of heightening many of the other risks.
CREDIT RISK

The majority of our assets are loans, which if not repaid would result in losses to the Bank.

The Bank and its operating subsidiary are subject to credit risk, which is the risk of losing principal or interest due to borrowers' failure to repay loans or leases in accordance with their terms. Underwriting and documentation controls cannot mitigate all credit risk. A downturn in the economy or the real estate market in our market areas or a rapid increase in interest rates could have a negative effect on collateral values and borrowers' ability to repay. To the extent loans are not paid timely by borrowers, the loans are placed on non-accrual status, thereby reducing interest income. Further, under these circumstances, an additional provision for loan and lease losses or unfunded commitments may be required. Risk of borrower default may arise from events or circumstances that are difficult to detect or foresee.

We maintain an allowance for credit losses on loans and leases, which is a reserve established through a provision for credit losses charged to expense, that represents management's best estimate of current expected credit losses over the life of the loan or lease within the existing portfolio of loans and leases. The allowance for credit losses on loans and leases, in the judgment of management, is necessary to reserve for current expected credit losses and risks in the loan and lease portfolio. The level of the allowance for credit losses on loans and leases is an estimate that reflects management's consideration of relevant available information, including historical credit loss experience, current conditions, and reasonable and supportable forecasts. The determination of the appropriate level of the allowance for credit losses on loans and leases inherently involves a high degree of subjectivity and requires us to make significant estimates of current expected credit risks using existing qualitative and quantitative information, all of which may undergo material changes. Changes in economic conditions affecting borrowers, new information regarding existing loans and leases, identification of additional problem loans and leases, and other factors, both within and outside of our control, may require an increase in the allowance for credit losses on loans and leases.

In addition, bank regulatory agencies periodically review our allowance for credit losses on loans and leases and may require an increase in the provision for credit losses or the recognition of additional loan charge offs, based on judgments different than those of management. An increase in the allowance for credit losses on loans and leases would result in a decrease in net income, and possibly risk-based capital, and could have a material adverse effect on our financial condition and results of operations.


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We are subject to lending concentration risks.

As of December 31, 2021, approximately 74% of our loan portfolio consisted of commercial and industrial, real estate construction, commercial real estate loans, and lease financing. Commercial loans are generally viewed as having more inherent risk of default than residential mortgage loans or other consumer loans. Also, the commercial loan balance per borrower is typically larger than that for residential mortgage loans and other consumer loans, implying higher potential losses on an individual loan basis. Because our loan portfolio contains a number of commercial loans with balances over $20 million, the deterioration of one or a few of these loans could cause a significant increase in nonaccrual loans, which could have a material adverse effect on our financial condition and results of operations.

Deterioration in the real estate market or other segments of our loan portfolio would lead to additional losses, which could have a material adverse effect on our business, financial condition and results of operations.
As of December 31, 2021, approximately 76% of our total loan portfolio is secured by real estate, the majority of which is commercial real estate located in the five Western states in our footprint. Our success depends in part on economic conditions in the western United States and adverse changes in markets where our real estate collateral is located could adversely affect our business. Increases in delinquency rates or declines in real estate market values would require increased net charge-offs and increases in the allowance for credit losses on loans and leases, which could have a material adverse effect on our business, financial condition and results of operations and prospects.
The CECL accounting for the ACL may create volatility in our provision for credit losses and could have a material impact on our financial condition or results of operations.
Under the CECL model, we are required to present loans and leases, as well as certain other financial assets, carried at amortized cost at the net amount expected to be collected. The measurement of expected credit losses is to be based on information about past events, including historical experience, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amount. This measurement takes place at the time the financial asset is first added to the balance sheet and periodically thereafter. The CECL model creates more volatility in the level of our allowance for credit losses on loans and leases. We expect to incur ongoing costs in maintaining the additional CECL models and methodology along with acquiring forecasts used within the models, and that the methodology will result in increased costs. The CECL process involves significant management judgment in determining the overall adequacy of the ACL. Management considers various qualitative factors including changes within the portfolio, changes to Bank policies and processes, as well as external factors, which may result in qualitative overlays to the model results.

MARKET AND INTEREST RATE RISK

Difficult or volatile market conditions or weak economic conditions may adversely affect our business.

Our business and financial performance are vulnerable to weak economic conditions, primarily in the United States and especially in the western United States. Additionally, financial markets may be adversely affected by the current or anticipated impact of military conflict, including escalating military tension between Russia and Ukraine, terrorism or other geopolitical events. A deterioration in economic conditions in our primary market areas could result in the following consequences, any of which could materially and adversely affect our business: increased loan delinquencies; problem assets and foreclosures; significant write-downs of asset values; volatile financial markets; lower demand for our products and services; reduced low cost or noninterest bearing deposits; intangible asset impairment; and collateral for loans made by us, especially real estate, may decline in value, in turn reducing customers' borrowing power, and reducing the value of assets and collateral associated with our existing loans. Additional issues surrounding weakening economic conditions and volatile markets that could adversely impact us include:
Increased regulation of our industry, and resulting increased costs associated with regulatory compliance and potential limits on our ability to pursue business opportunities.
Our ability to assess the creditworthiness of our customers may be impaired if the models and approaches we use to select, manage, and underwrite our customers become less predictive of future performance.
The process we use to estimate current expected credit losses inherent in our loan portfolio requires difficult, subjective, and complex judgments, including forecasts of economic conditions and how these economic predictions might impair the ability of our borrowers to repay their loans, which process may no longer be capable of accurate estimation and may, in turn, impact its reliability.
Downward pressure on our stock price.


The majority

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The Bank, like other lenders, is subject to credit risk, which is the risk of losing principal or interest due to borrowers' failure to repay loans in accordance with their terms. Underwriting and documentation controls cannot mitigate all credit risk. A downturn in the economy or the real estate market in our market areas or a rapid increase in interest rates could have a negative effect on collateral values and borrowers' ability to repay. To the extent loans are not paid timely by borrowers, the loans are placed on non-accrual status, thereby reducing interest income. Further, under these circumstances, an additional provision for loan and lease losses or unfunded commitments may be required.

Deterioration in the real estate market or other segments of our loan portfolio would lead to additional losses, which could have a material adverse effect on our business, financial condition and results of operations.
As of December 31, 2018, approximately 75% of our total loan portfolio is secured by real estate, the majority of which is commercial real estate. Our success depends in part on economic conditions in the western United States and adverse changes in markets where our real estate collateral is located could adversely affect our business. Increases in delinquency rates or declines in real estate market values would require increased net charge-offs and increases in the allowance for loan and lease losses, which could have a material adverse effect on our business, financial condition and results of operations and prospects.

Deposit are an important source of funds for our continued growth and profitability.

Our business strategy calls for continued growth. Our ability to continue to grow depends in part on our ability to successfully attract deposits to fund loan growth. Core deposits are a low cost and stable source of funding and a significant source of funds for our lending activities. Our inability to retain or attract such funds could adversely affect our liquidity. If we are forced to seek other sources of funds, such as additional brokered deposits or borrowings from the FHLB, the interest expense associated with these other funding sources may be higher than the rates we are currently paying on our deposits, which would adversely impact our net income.

A rapid change in interest rates, or maintenance of rates at historically high or low levels for an extended period, could make it difficult to improve or maintain our current interest income spread and could result in reduced earnings.


Our earnings are largely derived from net interest income, which is interest income and fees earned on loans and investments, less interest paid on deposits and other borrowings. Interest rates are highly sensitive to many factors that are beyond the control of our management, including general economic conditions and the policies of various governmental and regulatory authorities. The actions of the Federal Reserve influence the rates of interest that we charge on loans and that we pay on borrowings and interest-bearing deposits. We cannot predict the nature or timing of future changes in monetary, tax and other policies or the effects that they may have on our activities and financial results.


As interest rates change, net interest income is affected. With fixed rate assets (such as fixed rate loans and most investment securities) and liabilities (such as certificates of deposit), the effect on net interest income depends on the cash flows associated with the maturity of the asset or liability. Asset/liability management policies may not be successfully implemented and from time to time our risk position is not balanced. An unanticipated rapid decrease or increase in interest rates could have an adverse effect on the spreads between the interest rates earned on assets and the rates of interest paid on liabilities, and therefore on the level of net interest income. For instance, any rapid increase in interest rates in the future could result in interest expense increasing faster than interest income because of fixed rate loans and longer-term investments. Historically low rates for an extended period of time result in reduced returns from the investment and loan portfolios. The current low interest rate environment could affect consumer and business behavior in ways that are adverse to us and negatively impact our ability to increase our net interest income. Further, substantially higher interest rates generally reduce loan demand and may result in slower loan growth than previously experienced.


While interest rates recently rose off historic lows set in July 2016, both shorter-termShorter-term and longer-term interest rates remain below historical averages, as well as the yield curve, which has been relatively flat compared to recent years.flat. A flat yield curve combined with low interest rates generally leads to lower revenue and reduced margins because it tends to limit our ability to increase the spread between asset yields and funding costs. Sustained periods of time with a flat yield curve coupled with low interest rates could have a material adverse effect on our earnings and our net interest margin. Although

Interest rate volatility and credit risk adjusted rate spreads may impact our financial assets and liabilities measured at fair value.

Our investment portfolio consists of mortgage backed securities and collateralized mortgage obligations, the Federal Reserve's recent decision to raise short-termnature of these securities is such that changes in market interest rates impact the value of the assets. In addition, the MSR are measured at fair value and changes in the interest rates may reduce prepaymentalso impact their value. The widening of the credit risk debt service requirements for someadjusted rate spreads on potential new issuances of junior subordinated debentures above our borrowers will increase, whichcontractual spreads and reductions in three-month LIBOR rates have contributed to the cumulative positive fair value adjustment in our junior subordinated debentures carried at fair value. Tightening of these credit risk adjusted rate spreads and interest rate volatility may adversely affect those borrowers' abilityresult in recognizing negative fair value adjustments in the future.

It is possible the Company may accelerate redemption of the existing junior subordinated debentures to pay as contractually obligated.support regulatory total capital levels. This could result in adjustments to the fair value of these instruments including the acceleration of accumulated losses on junior subordinated debentures carried at fair value.

We rely on the soundness of other financial institutions and government sponsored enterprises.

Financial services institutions and government sponsored enterprises are interrelated as a result of trading, clearing, processing, lending, counterparty, guarantor and other relationships. We have exposure to many different industries and counterparties in financial services, including brokers and dealers, commercial banks, bankers banks, correspondent banks, investment banks, mutual and hedge funds, institutions involved in the mortgage business and others. Transactions with these entities expose us to risk in the event of default of our counterparty, including due to their failure or financial difficulty. Our ability to engage in funding transactions could be adversely affected by the actions and commercial soundness of other financial institutions, including if there is a default by, or rumors about, one or more financial services institutions. Our credit risk could also be impacted when the collateral we hold cannot be realized or is liquidated at prices not sufficient to recover the full amount of the financial instrument exposure due to us.


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We may be impacted by the retirement of LIBOR as a reference rate.

In November 2020, the ICE Benchmark Administration, the London Interbank Offered Rate administrator, announced its intention to continue publishing most tenors of U.S. dollar LIBOR until June 30, 2023. The Financial Conduct Authority announced support for this development, signaling an extension from its prior communication that it would no longer require panel banks to submit rates for LIBOR after 2021. The Alternative Reference Rates Committee was convened in the U.S. to explore alternative reference rates and supporting processes. The ARRC is made up of financial and capital market institutions, is convened by the Federal Reserve Board and the Federal Reserve Bank of New York, and includes participation by various regulators. The ARRC identified a potential successor rate to LIBOR in the Secured Overnight Financing Rate and crafted the Paced Transition Plan to facilitate the transition. However, there are conceptual and technical differences between LIBOR and SOFR.

A significant portion of our loans, approximately 39%, and all of the related derivative contracts within the Commercial & Industrial, Commercial Real Estate, and Residential Mortgage portfolios reference LIBOR. We have not yet determined the optimal replacement reference rate(s) that will ultimately replace LIBOR in current contracts maturing after LIBOR cessation. We have introduced SOFR as an option for use in our variable or adjustable rate credit products going forward. We have organized an internal transition program to identify system, operational, and contractual impacts, assess our risks, manage the transition, facilitate communication with our customers, and monitor the program progress. The LIBOR retirement is a significant shift in the industry. A transition away from LIBOR could impact our pricing and interest rate risk models, our loan product structures, our hedging strategies, and communication with our customers.

The market transition away from LIBOR could:
adversely affect the interest rates paid or received on our floating rate obligations, loans, deposits, derivatives and other financial instruments tied to LIBOR
adversely affect the value of our financial instruments tied to LIBOR
result in additional delinquenciesregulatory scrutiny of our preparedness for the transition away from LIBOR and increased compliance and operational costs related to the transition;
result in disputes, litigation or charge-offsother actions with counterparties regarding the interpretation and enforceability of fallback or replacement index language in LIBOR-based instruments and securities;
cause customer confusion and negatively impact our resultsrelationships with borrowers; and
require the transition to or development of operations.appropriate systems and analytics to effectively transition our risk management processes from LIBOR-based products to those based on an alternative benchmark.


LIQUIDITY RISK

Deposits are a critical source of funds for our continued growth and profitability.

Our business strategy calls for continued growth. Our ability to continue to grow depends primarily on our ability to successfully attract deposits to fund loan growth. Core deposits are a low cost and generally stable source of funding and a significant source of funds for our lending activities. Our inability to retain or attract such funds could adversely affect our liquidity. If we are forced to seek other sources of funds, such as additional brokered deposits or borrowings from the FHLB, the interest expense associated with these other funding sources may be higher than the rates we are currently paying on our deposits, which would adversely impact our net income, and such sources of funding may be more volatile and unavailable to us.

Conditions in the financial markets may limit our access to additional funding to meet our liquidity needs.

Liquidity is essential to our business. An inability to raise funds through deposits, borrowings, the sale or pledging as collateral of loans and other assets due to market conditions could have a substantial negative effect on our liquidity. Our access to funding sources in amounts adequate to finance our activities could be impaired by factors that affect us specifically or the financial services industry in general. An adverse regulatory action against us could detrimentally impact our access to liquidity sources. Our ability to borrow could also be impaired by factors that are nonspecific to us, such as severe disruption of the financial markets or negative news and expectations about the prospects for the financial services industry as a whole as evidenced by turmoil in the domestic and worldwide credit markets.

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Our wholesale funding sources may prove insufficient to support our future growth or an unexpected reduction in deposits.

We must maintain sufficient funds to respond to the needs of depositors and borrowers. As a part of our liquidity management, we use a number of funding sources in addition to core deposit growth and repayments and maturities of loans and investments. If we grow more rapidly than any increase in our deposit balances, we are likely to become more dependent on these sources, which include brokered deposits, Federal Home Loan Bank advances, proceeds from the sale of loans and liquidity resources at the holding company. Our financial flexibility will be severely constrained if we are unable to maintain our access to funding or if adequate financing is not available to accommodate future growth at acceptable interest rates. If we are required to rely more heavily on more expensive funding sources to support future growth, our revenues may not increase proportionately to cover our costs, and our profitability would be adversely affected.

MORTGAGE BANKING RISK

Changes in interest rates could reduce the value of mortgage servicing rights ("MSR").rights.


We acquire MSR when we keep servicing rights after we sell originated residential mortgage loans. We sell the majority of our originated residential mortgage loans with servicing retained. We measure MSR at fair value. Fair value is the present value of estimated future net servicing income, calculated based on a number of variables, including assumptions about the likelihood of prepayment by borrowers. Changes in interest rates can affect prepayment assumptions and consequently MSR fair value. When interest rates fall, borrowers are usually more likely to prepay their mortgage loans by refinancing them at a lower rate. As the likelihood of prepayment increases, MSR fair value can decrease, which reduces earnings in the period in which the decrease occurs.


A low interest rate environment increases our exposure to prepayment risk in our mortgage portfolio and the mortgage-backed securities in our investment portfolio. Increased prepayments, refinancing or other factors that impact loan balances could reduce expected revenue associated with mortgage assets and could also lead to a reduction in the value of our mortgage servicing rights, which could have a negative impact on our financial results.



Our mortgage banking revenue can fluctuate significantly.


We earn revenue from fees received for originating, selling and servicing mortgage loans. Generally, if interest rates rise, the demand for mortgage loans tends to fall, reducing the revenue we receive from originations and sales of mortgage loans. At the same time, mortgage banking revenue can increase through increases in fair value of MSR. When interest rates decline, originations tend to increase and the value of MSR tends to decline, also with some offsetting revenue effect. The negative effect on revenue from a decrease in the fair value of residential MSR is immediate, but any offsetting revenue benefit from more originations and the MSR relating to new loans accrues over time. It is also possible that even if interest rates were to fall, mortgage originations may also fall or any increase in mortgage originations may not be enough to offset the decrease in the MSR value caused by the lower rates.


We depend upon programs administered by Fannie Mae, Freddie Mac and Ginnie Mae.
 
Our ability to generate revenues in our home lending group depends on programs administered by government-sponsored entities that play an important role in the residential mortgage industry. During 2018, 63%2021, 56% of mortgage loans were originated for sale to, or through programs sponsored by Fannie Mae, Freddie Mac or Ginnie Mae. We service loans on behalf of Fannie Mae and Freddie Mac, as well as loans that have been securitized pursuant to securitization programs sponsored by Fannie Mae, Freddie Mac and Ginnie Mae.  A majority of our mortgage servicing rights and loans serviced through subservicing agreements relate to these servicing activities. These entities establish the base service fee to compensate us for servicing loans as well as the assessment of fines and penalties that may be imposed upon us for failing to meet servicing standards. Our status as a Fannie Mae, Freddie Mac and Ginnie Mae approved seller and servicer is subject to compliance with guidelines and failure to meet such guidelines could result in the unilateral termination of our status as an approved seller or servicer.  Changes in the existing government-sponsored mortgage programs or servicing eligibility standards through legislation or otherwise, or our failure to maintain a relationship with each of Fannie Mae, Freddie Mac and Ginnie Mae, could materially and adversely affect our business, financial position, results of operations and cash flows through negative impact on the pricing of mortgage related assets in the secondary market, higher mortgage rates to borrowers, or lower mortgage origination volumes and margins. 


The financial services industry is highly competitive.


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We face pricing competition for loans and deposits. We also face competition with respect to customer convenience, product lines, accessibility of service and service capabilities. Our most direct competition comes from other banks, brokerages, mortgage companies and savings institutions, but more recently has also come from financial technology (or "fintech") companies that rely on technology to provide financial services. We also face competition from credit unions, government-sponsored enterprises, mutual fund companies, insurance companies and other non-bank businesses. The significant competition in attracting and retaining deposits and making loans, as well as providing other financial services throughout our market area may impact future earnings and growth. Our success depends, in part, on the ability to adapt products and services to evolving industry standards. There is increasing pressure to provide products and services at lower prices, which can reduce net interest income and non-interest income from fee-based products and services.LEGAL, REGULATORY AND COMPLIANCE RISK

The failure to understand and adapt to continual technological changes could negatively impact our business.

The financial services industry is undergoing rapid technological change with frequent introductions of new technology-driven products and services by depository institutions and fintech companies. New technology-driven products and services are often introduced and adopted, including innovative ways that customers can make payments, access products and manage accounts. We could be required to make substantial capital expenditures to modify or adapt existing products and services or develop new products and services. We may not be successful in introducing new products and services or those new products may not achieve market acceptance. We could lose business, be forced to price products and services on less advantageous terms to retain or attract clients, or be subject to cost increases if we do not effectively develop and implement new technology. Our future success depends, in part, upon our ability to address the needs of our customers by using technology to provide products and services that will satisfy customer demands, as well as to create additional efficiencies in operations. In addition, advances in technology such as digital, mobile, telephone, text, and on-line banking; e-commerce; and self-service automatic teller machines and other equipment, as well as changing customer preferences to access our products and services through digital channels, could decrease the value of our store network and other assets. We may close or sell certain stores and restructure or reduce our remaining stores and work force. These actions could lead to losses on assets, expense to reconfigure stores and loss of customers in certain markets. As a result, our business, financial condition or results of operations may be adversely affected.

We may not be able to successfully implement current or future information technology system enhancements and operational initiatives.

We are investing significant resources in information technology system enhancements and operational initiative to provide functionality, new and enhanced products and services, more efficient internal operations, meet regulatory requirements and streamline our customer experience. We may not be able to successfully implement and integrate such system enhancements and related operational initiatives or do so within budgets and on time. We may incur significant training, licensing, maintenance, consulting and amortization expenses during and after implementation, and may not realize the anticipated long-term benefits.


We are subject to extensive government regulation and supervision; compliance with new and existing legislation, regulation and supervisory requirements and expectations could detrimentally affect the Company's business.supervision.


Umpqua Holdings Corporation and its subsidiaries, primarily Umpqua Bank, are subject to extensive federal and state regulation and supervision including by the FDIC, Oregon Division of Financial Regulation, Federal Reserve Board, CFPB, the SEC and FINRA, the primary focus of which is to protect customers, depositors, the deposit insurance fund and the safety and soundness of the banking system as a whole, and not shareholders. The quantity and scope of applicable federal and state regulations may place banks and brokerage firms at a competitive disadvantage compared to less regulated competitors such as fintechfinancial technology companies, finance companies, credit unions, mortgage banking companies and leasing companies. Banking and consumer lendingThese laws and regulations apply to almost every aspect of our business, includingand affect our lending practices and procedures, capital investments, deposits, otherstructure, investment activities, deposit gathering activities, our services and products, risk management dividendspractices, dividend policy and growth, including through acquisitions.


Legislation and regulation with respect to our industry has increased in recent years, and we expect that supervision and regulation will continue to expand in scope and complexity. Congress and federal regulatory agencies continually review banking laws, regulations and policies for possible changes. Changes to statutes, regulations or regulatory policies, including changes in interpretation or implementation of statutes, regulations or policies, could affect us in substantial and unpredictable ways, and could subject us to additional costs, limits onrestrict our growth, limit the services and products we may offer or limits onlimit the pricing of banking services and products. In addition, establishing systems and processes to achieve compliance with laws and regulation increases our costs and could limit our ability to pursue business opportunities.


If we receive less than satisfactory results on regulatory examinations, we could be subject to damage to our reputation, significant fines and penalties, requirements to increase compliance and risk management activities and related costs and restriction on acquisitions, new locations, new lines of business, or continued growth. Future changes in federal and state banking and brokerage regulations could adversely affect our operating results and ability to continue to compete effectively. For example, the Dodd-Frank Act and related regulations subject us to additional restrictions, oversight and reporting obligations, which have significantly increased costs. And over the last several years, state and federal regulators have focused on enhanced risk management practices, compliance with the Bank Secrecy Act and anti-money laundering laws, data integrity and security, use of service providers, and fair lending and other consumer protection issues, which has increased our need to build additional processes and infrastructure. Government agencies charged with adopting and interpreting laws, rules and regulations, may do so in an unforeseen manner, including in ways that potentially expand the reach of the laws, rules or regulations more than initially contemplated or currently anticipated. We cannot predict the substance or impact of pending or future legislation or regulation, or the application thereof. Compliance with such current and potential regulation and scrutiny could significantly increase our costs, impede the efficiency of our internal business processes, require us to increase our regulatory capital and limit our ability to pursue business opportunities in an efficient manner. Our success depends on our ability to maintain compliance with both existing and new laws and regulations.


Interest rate volatilityWe are required to comply with stringent capital requirements.

We are required to maintain a common equity Tier 1 capital ratio of 4.5%, a Tier 1 capital ratio of 6%, a total capital ratio of 8%, and credita leverage ratio of 4%.  In addition, we must maintain an additional capital conservation buffer of 2.5% of total risk adjusted rate spreadsweighted assets or be subject to limitations on dividends and other capital distributions, as well as limiting discretionary bonus payments to executive officers. The capital rules may impactrequire us to raise more common capital or other capital that qualifies as Tier 1 capital. Maintaining higher levels of capital may reduce our profitability and otherwise adversely affect our business, financial assets and liabilities measured at fair value, particularly the fair valuecondition, or results of our junior subordinated debentures.

operations. The wideningapplication of the credit risk adjusted rate spreads on potential new issuances of junior subordinated debentures above our contractual spreads and reductions in three-month LIBOR rates have contributed to the cumulative positive fair value adjustment in our junior subordinated debentures carried at fair value. Tightening of these credit risk adjusted rate spreads and interest rate volatility maymore stringent capital requirements could, among other things, result in recognizing negative fair value adjustmentslower returns on invested capital and result in the future.regulatory actions if we were to be unable to comply with such requirements.




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We may be required to raise additional capital in the future, but that capital may not be available when it is needed, or it may only be available on unacceptable terms, which could adversely affect our financial condition and results of operations.


We are required by federal and state regulatory authorities to maintain adequate levels of capital to support our operations. Our ability to raise additional capital, if needed, will depend on conditions in the capital markets at that time, which are outside our control, and on our financial performance. Accordingly, we may not be able to raise additional capital, if needed, on terms acceptable to us. If we cannot raise additional capital when needed, our ability to further expand our operations and pursue our growth strategy could be materially impaired. We and the Bank are currently well capitalized under applicable regulatory guidelines. However, our business could be negatively affected if we or the Bank failed to remain well capitalized. For example, because Umpqua Bank is well capitalized, and we otherwise qualify as a financial holding company, we are permitted to engage in a broader range of activities than are permitted to a bank holding company. Loss of financial holding company status could require that we cease these broader activities. The banking regulators are authorized (and sometimes required) to impose a wide range of requirements, conditions, and restrictions on banks, thrifts, and bank holding companies that fail to maintain adequate capital levels.


New rules will require increased capital.We have risk related to legal proceedings.


In June 2013, federal banking regulators jointly issuedWe are involved in judicial, regulatory, and arbitration proceedings concerning matters arising from our business activities and fiduciary responsibilities. We establish reserves for legal claims when payments associated with the Basel III rules. The rules imposed new capital requirementsclaims become probable and implement Section 171 of the Dodd Frank Act.  The new rules were tocosts can be phased in through 2019, however, on November 21, 2017, the federal banking regulators finalizedreasonably estimated. We may incur costs for a halt in the phase-in of certain provisions of the rule for certain banks including Umpqua. Among other things, the Basel III rules require that we maintain a common equity Tier 1 capital ratio of 4.5%, a Tier 1 capital ratio of 6%, a total capital ratio of 8%, and a leverage ratio of 4%.  In addition, we must maintain an additional capital conservation buffer of 2.5% of total risk weighted assets or be subject to limitations on dividends and other capital distributions, as well as limiting discretionary bonus payments to executive officers. It is possible the Company may accelerate redemption of the existing junior subordinated debentures to support regulatory total capital levels.  This could result in adjustments to the fair value of these instruments including the acceleration of losses on junior subordinated debentures carried at fair value. The new rules may require us to raise more common capital or other capital that qualifies as Tier 1 capital. The application of more stringent capital requirements could, among other things, result in lower returns on invested capital and result in regulatory actionslegal matter even if we were tohave not established a reserve, and the actual costs of resolving a legal matter may substantially exceed any established reserves for the matter. Our insurance may not cover all claims that may be unable to comply with such requirements.

Conditions in the financial markets may limit our access to additional funding to meet our liquidity needs.

Liquidity is essential to our business. An inability to raise funds through deposits, borrowings, the sale or pledging as collateral of loans and other assets could have a substantial negative effect on our liquidity. Our access to funding sources in amounts adequate to finance our activities could be impaired by factors that affect us specifically or the financial services industry in general. An adverse regulatory actionasserted against us. Any claim asserted against us, regardless of merit or eventual outcome, could detrimentally impactharm our access to liquidity sources. Our ability to borrowreputation. The ultimate resolution of a pending or future legal proceeding, depending on the remedy sought and granted, could also be impaired by factors that are nonspecific to us, such as severe disruptionmaterially adversely affect our results of theoperations and financial markets or negative news and expectations about the prospects for the financial services industry as a whole as evidenced by turmoil in the domestic and worldwide credit markets.condition.

Our wholesale funding sources may prove insufficient to support our future growth or an unexpected reduction in deposits.

We must maintain sufficient funds to respond to the needs of depositors and borrowers. As a part of our liquidity management, we use a number of funding sources in addition to core deposit growth and repayments and maturities of loans and investments. If we grow more rapidly than any increase in our deposit balances, we are likely to become more dependent on these sources, which include brokered deposits, Federal Home Loan Bank advances, proceeds from the sale of loans and liquidity resources at the holding company. Our financial flexibility will be severely constrained if we are unable to maintain our access to funding or if adequate financing is not available to accommodate future growth at acceptable interest rates. If we are required to rely more heavily on more expensive funding sources to support future growth, our revenues may not increase proportionately to cover our costs, and our profitability would be adversely affected.



As a bank holding company that conducts substantially all of our operations through the Bank, our ability to pay dividends, repurchase our shares or to repay our indebtedness depends upon liquid assets held by the holding company and the results of operations of our subsidiaries.


The Company is a separate and distinct legal entity from our subsidiaries and it receives substantially all of its revenue from dividends paid from the Bank. There are legal limitations on the extent to which the Bank may extend credit, pay dividends or otherwise supply funds to, or engage in transactions with, us. Our inability to receive dividends from the Bank could adversely affect our business, financial condition, results of operations and prospects.


Our net income depends primarily upon the Bank's net interest income, which is the income that remains after deducting from total income generated by earning assets the expense attributable to the acquisition of the funds required to support earning assets (primarily interest paid on deposits). The amount of interest income is dependent on many factors including the volume of earning assets, the general level of interest rates, the dynamics of changes in interest rates and the levels of nonperforming loans. All of those factors affect the Bank's ability to pay dividends to the Company.


Various statutory provisions restrict the amount of dividends the Bank can pay to us without regulatory approval. The Bank may not pay cash dividends if that payment could reduce the amount of its capital below that necessary to meet the "adequately capitalized" level in accordance with regulatory capital requirements. It is also possible that, depending upon the financial condition of the Bank and other factors, regulatory authorities could conclude that payment of dividends or other payments, including payments to us, is an unsafe or unsound practice and impose restrictions or prohibit such payments.
Under Oregon law, the Bank may not pay dividends in excess of unreserved retained earnings, deducting there from, to the extent not already charged against earnings or reflected in a reserve, the following: (1) all bad debts, which are debts on which interest is past due and unpaid for at least six months, unless the debt is fully secured and in the process of collection; (2) all other assets charged-off as required by Oregon bank regulators or a state or federal examiner; and (3) all accrued expenses, interest and taxes of the institution. The Federal Reserve has issued a policy statement on the payment of cash dividends by bank holding companies, which expresses the Federal Reserve's view that a bank holding company should pay cash dividends only to the extent that its net income for the past year is sufficient to cover both the cash dividends and a rate of earnings retention that is consistent with the holding company's capital needs, asset quality and overall financial condition.



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We are currently required to seek prior regulatory approval for dividends from the Bank to Umpqua and from Umpqua to shareholders. Our regulators have broad discretion whether to approve (or to not object to) dividends and when they will respond to our requests.

TECHNOLOGY RISK

We face significant cyber, data and information security risk.

Cyber attacks and other data security risks and breaches include computer viruses, malicious or destructive code, denial of service or information attacks, hacking, ransomware, social engineering attacks targeting our associates and customers, improper access by associates or vendors, malware intrusion and data corruption attempts, and identity theft that could result in the disclosure or destruction of confidential or proprietary information.

Cyberattack techniques can be very sophisticated and difficult to prevent and promptly detect, change regularly, and can originate from a wide variety of sources including third parties who are or may be involved in organized crime or linked to terrorist organizations or hostile foreign governments. Cyber security risk management programs are expensive to maintain and as cyber threats continue to grow and evolve we may be required to expend significant additional resources to continue to modify or enhance protective measures or to investigate and remediate information security vulnerabilities or incidents. Although we have programs in place related to business continuity, disaster recovery and information and cyber security to maintain the confidentiality, integrity, and availability of our systems, business applications and customer information, we may not timely detect disruptions and disruptions may still give rise to interruptions in service to customers and loss or liability to us, including loss of customer data.

Cyber risks increase as we continue to develop and grow our mobile and other internet-based product offerings and expand our internal usage of web-based products and applications.

Hacking of personal information and identity theft risks, in particular, could cause serious reputational harm. A successful penetration or circumvention of system security could cause serious negative consequences that could adversely impact its results of operations, liquidity and financial condition, including:
loss of customers and business opportunities;
costs associated with maintaining business relationships after an attack or breach;
significant business disruption to our operations;
misappropriation, exposure, or destruction of our confidential information, intellectual property, funds, or those of our customers;
damage to computers or systems;
violation of applicable privacy and other laws;
litigation;
regulatory fines, penalties or intervention;
loss of confidence in our security measures;
reimbursement or other compensatory costs; and
additional compliance costs.

Our cybersecurity insurance may not provide sufficient coverage in the event of a breach or may not be available in the future on acceptable terms.


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Cybersecurity and data privacy are areas of heightened legislative and regulatory focus.

As cybersecurity and data privacy risks for banking organizations and the broader financial system have significantly increased in recent years, cybersecurity and data privacy issues have become the subject of increasing legislative and regulatory focus. The federal bank regulatory agencies have proposed enhanced cyber risk management standards, focusing on cyber risk governance and management, management of internal and external dependencies, and incident response, cyber resilience and situational awareness. Several states have proposed or adopted cybersecurity legislation and regulations, which require, among other things, notification to affected individuals when there has been a security breach of their personal data. We receive, maintain and store non-public personal information of our customers and counterparties, including, but not limited to, personally identifiable information and personal financial information. The sharing, use, disclosure and protection of this information are governed by federal and state law. Both personally identifiable information and personal financial information is increasingly subject to legislation and regulation, the intent of which is to protect the privacy of personal information that is collected and handled. For example, in June of 2018, the Governor of California signed into law the California Consumer Privacy Act, which became effective on January 1, 2020, and Californians approved the California Privacy Rights Act in November 2020. We may become subject to new legislation or regulation concerning cybersecurity or the privacy of personally identifiable information and personal financial information or of any other information we may store or maintain. We could be adversely affected if new legislation or regulations are adopted or if existing legislation or regulations are modified such that we are required to alter our systems or require changes to our business practices or privacy policies. If cybersecurity, data privacy, data protection, data transfer or data retention laws are implemented, interpreted or applied in a manner inconsistent with our current practices, we may be subject to fines, litigation or regulatory enforcement actions or ordered to change its business practices, policies or systems in a manner that adversely impacts our operating results.

The failure to understand and adapt to continual technological changes could negatively impact our business.

The financial services industry is undergoing rapid technological change with frequent introductions of new technology-driven products and services by depository institutions and fintech companies. Technological changes are often designed to eliminate banks as intermediaries which could result in the loss of income and customer deposits. New technology-driven products and services are often introduced and adopted, including innovative ways that customers can make payments, access products and manage accounts. We could be required to make substantial capital expenditures to modify or adapt existing products and services or develop new products and services. We may not be successful in introducing new products and services or those new products may not achieve market acceptance. We could lose business, be forced to price products and services on less advantageous terms to retain or attract clients, or be subject to cost increases if we do not effectively develop and implement new technology. Our future success depends, in part, upon our ability to address the needs of our customers by using technology to provide products and services that will satisfy customer demands, as well as to create additional efficiencies in operations. In addition, advances in technology such as digital, mobile, telephone, text, and on-line banking; e-commerce; and self-service automatic teller machines and other equipment, as well as changing customer preferences to access our products and services through digital channels, could decrease the value of our store network and other assets. We may close or sell certain stores and restructure or reduce our remaining stores and work force. These actions could lead to losses on assets, expense to reconfigure stores and loss of customers in certain markets. As a result, our business, financial condition or results of operations may be adversely affected.

We may not be able to successfully implement current or future information technology system enhancements and operational initiatives.

We are investing significant resources in information technology system enhancements and operational initiative to provide functionality, new and enhanced products and services, more efficient internal operations, meet regulatory requirements and streamline our customer experience. We may not be able to successfully implement and integrate such system enhancements and related operational initiatives or do so within budgets and on time. We may incur significant training, licensing, maintenance, consulting and amortization expenses during and after implementation, and may not realize the anticipated long-term benefits.


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Our business is highly reliant on technology and our ability to manage the operational risks associated with technology.


Our business involves storing, transmitting, retrieving and processing sensitive consumer and business customer data. We depend on internal systems and outsourced technology to support these data storage and processing operations in a secure manner. Despite our efforts to ensure the security and integrity of our systems, we may not be able to anticipate, detect or recognize threats to our systems or to implement effective preventive measures against all cyber security breaches. A cyber security breach or cyberattack could persist for a long time before being detected and could result in theft of sensitive data or disruption of our transaction processing systems. Our inability to use or access these information systems at critical points in time could unfavorably impact the timeliness and efficiency of our business operations. Our customers and other third parties may use personal mobile devices or computing devices that are outside of its network environment and are subject to their own cybersecurity risks to access our network, products and services.

We depend on our ability to manage the operational risks associated with technology to avoid losses and reputational damage.

Our business involves storing and processing sensitive consumer and business customer data. We depend on internal systems and outsourced technology to support these data storage and processing operations. Despite our efforts to ensure the security and integrity of our systems, we may not be able to anticipate, detect or recognize threats to our systems or to implement effective preventive measures against all cyber security breaches. A cyber security breach or cyberattack could persist for a long time before being detected and could result in theft of sensitive data or disruption of our transaction processing systems. Our inability to use or access these information systems at critical points in time could unfavorably impact the timeliness and efficiency of our business operations. 


We face significant cyber and data security risk that could result in the disclosures of confidential information.OPERATIONAL RISK

A material breach of customer data security may negatively impact our business reputation and cause a loss of customers; result in increased expense to contain the event and/or require that we provide credit monitoring services for affected customers, result in regulatory fines or result in litigation. Cyberattack techniques change regularly and can originate from a wide variety of sources, including third parties who are or may be involved in organized crime or linked to terrorist organizations or hostile foreign governments, and such third parties may seek to gain access to systems directly or using equipment or security passwords belonging to employees, customers, third-party service providers or other users of our systems. Cyber security risk management programs are expensive to maintain and will not protect the Company from all risks associated with maintaining the security of customer data and the Company's proprietary data from external and internal intrusions, disaster recovery and failures in the controls used by our vendors. These risks may increase in the future as we continue to increase our mobile and other internet-based product offerings and expands our internal usage of web-based products and applications. In addition, Congress and the legislatures of states in which we operate regularly consider legislation that would impose more stringent data privacy requirements, resulting in increased compliance costs. A data security breach could adversely affect our business and expose us to significant liabilities. Our cybersecurity insurance may not provide sufficient coverage in the event of a breach, or may not be available in the future on acceptable terms.



Our business is highly reliant on third party vendors (and their vendors) and our ability to manage the operational risks associated with outsourcing those services.


We rely on third parties to provide services that are integral to our operations. These vendors provide services that support our operations, including the storage and processing of sensitive consumer and business customer data, as well as our sales efforts. A cyber security breach of a vendor's system may result in theft of our data or disruption of business processes.  In most cases, we will remain primarily liable to our customers for losses arising from a breach of a vendor's data security system. We rely on our outsourced service providers to implement and maintain prudent cyber security controls.  We have procedures in place to assess a vendor's cyber security controls prior to establishing a contractual relationship and to periodically review assessments of those control systems; however, these procedures are not infallible, and a vendor's system can be breached despite the procedures we employ. We cannot be sure that we will be able to maintain these relationships on favorable terms. In addition, some of our data processing services are provided by companies associated with our competitors. The loss of these vendor relationships could disrupt the services we provide to our customers and cause us to incur significant expense in connection with replacing these services.


Our non-interest income includes revenues related to overdraft and non-sufficient funds fees and may be subject to increased scrutiny.

Recently, there has been a heightened interest in bank overdraft protection programs and the related fees earned by banks. In response to increased interest and scrutiny, and in anticipation of enhanced supervision and enforcement of overdraft protection practices in the future, certain banking organizations have begun to modify their overdraft protection programs, including discontinuation of charging their customers overdraft transaction fees. Competitive pressures from our peers, as well as any new rules or supervisory guidance or more aggressive examination and enforcement policies in respect of banks' overdraft protection practices, could cause Umpqua to change our practices in ways that may have a negative impact on our revenue and earnings, which could have an adverse effect on our financial condition and results of operations.

32


Damage to our brand and reputation could significantly harm our business and prospects.


Our brand and reputation are important assets. Our relationship with many of our customers is predicated upon our reputation as a high-quality provider of financial services that adheres to the highest standards of ethics, service quality and regulatory compliance. We believe that our brand has been, and continues to be, well received in our industry, with current and potential customers, investors and employees. Our ability to attract and retain customers, investors and employees depends upon external perceptions of us. Damage to our reputation among existing and potential customers, investors and employees could cause significant harm to our business and prospects and may arise from numerous sources, including litigation or regulatory actions, failing to deliver minimum standards of service and quality, lending practices, inadequate protection of customer information, sales and marketing efforts, compliance failures, unethical behavior and the misconduct of employees. Adverse developments with respect to our industry may also, by association, negatively impact our reputation or result in greater regulatory or legislative scrutiny or litigation against us.


As we growWe and our digital, online and mobile business wecustomers are susceptible to fraud.


Financial institutions are inherently exposed to fraud risk. A fraud can be perpetrated by a customer, associate, vendor or member of the general public. We are most subject to fraud risk with the origination of loans, ACH and wire transactions, ATM transactions and checking transactions. Fraud risk within digital channels is challenging to detect and prevent and we are expanding our business more deeply into these channels. Our business exposes us to fraud risk from our loan and deposit customers, the parties they do business with, and from employees and vendors. We rely on financial and other data from customers when we accept them as new customers and when they conduct transactions, which information could be fraudulent and expose us to losses that negatively impact our net income especially when delivered through digital channels. Our operational controls to prevent and detect such fraud may be ineffective in preventing new methods of fraud. If our customers experience fraud, theft or a cyber attack on their systems that results in loss of funds held at the Bank, they will often look to the Bank to make them whole regardless of fault, which can increase our costs to defend threatened litigation and result in loss of customer relationships.


A declineSTRATEGIC AND OTHER BUSINESS RISKS

The financial services industry is highly competitive.

We face pricing competition for loans and deposits. We also face competition with respect to customer convenience, product lines, accessibility of service and service capabilities. Our most direct competition comes from other banks, brokerages, mortgage companies and savings institutions, but more recently has also come from fintech companies that rely on technology to provide financial services. We also face competition from credit unions, government-sponsored enterprises, mutual fund companies, insurance companies and other non-bank businesses. The significant competition in attracting and retaining deposits and making loans, as well as providing other financial services throughout our market area may impact future earnings and growth. Our success depends, in part, on the ability to adapt products and services to evolving industry standards. There is increasing pressure to provide products and services at lower prices, which can reduce net interest income and non-interest income from fee-based products and services.

Climate change and related legislative and regulatory initiatives may materially adversely affect the Company's stock price or expected future cash flows, or a material adverse change in ourbusiness and results of operations or prospects, could result in impairment of our goodwill.operations.

From time to time, the Company's common stock has traded at a price below its book value, including goodwill and other intangible assets.  A significant and sustained decline in our stock price and market capitalization, a significant decline in our expected future cash flows, a significant adverse change in the business climate or slower growth rates could result in impairment of our goodwill.  We have a significant goodwill asset on our balance sheet. If impairment was deemed to exist, a write down of goodwill would occur with a charge to earnings.


We may be impacted by the retirement of LIBOR as a reference rate


The Financial Conduct Authority ("FCA") announced thateffects of climate change continue to create concern for the London Interbank Offered Rate ("LIBOR") may no longer be published after 2021.  In response,state of the Alternative Reference Rates Committee ("ARRC") was convened in the U.S. to explore alternative reference ratesglobal environment. The impacts of climate change, such as extreme weather conditions, natural disasters and supporting processes.   The ARRC is made uprising sea levels, could impact our operations as well as those of financial and capital market institutions, is convened by the Federal Reserve Board and the Federal Reserve Bank of New York, and includes participation by various regulators. The ARRC identified a potential successor rate to LIBOR in the Secured Overnight Financing Rate ("SOFR") and crafted the Paced Transition Plan to facilitate the transition.  However, there are conceptual and technical differences between LIBOR and SOFR.

A significant portion of our loans and related derivative contracts within the Commercial & Industrial, Commercial Real Estate, and Residential Mortgage portfolios reference LIBOR.  We have not yet determined the optimal reference rate(s) that we will ultimately use for our credit products going forward without additional guidance from ARRC and more SOFR historical data.   We have organized an internal initiative to identify operational and contractual best practices, assess our risks, manage the transition, facilitate communication with our customers and monitor the impacts.  The LIBOR retirement is a significant shiftour third party vendors. Increased regulation related to climate change could have an adverse effect on our business and our customers. Our efforts to take these risks into account in the industry.  A transition away from LIBOR could impactmaking lending and other decisions, including by increasing our pricing and interest rate risk models, our loan product structures, our hedging strategies, and communicationbusiness with our customers.

Involvement in non-bank business creates risks associated with the securities industry.

Umpqua Investments' retail brokerage operations present special risks not borne by financial institutions that focus exclusively on traditional community banking. For example, the brokerage industry is subject to fluctuations in the stock market that may have a significant adverse impact on transaction fees, customer activity and investment portfolio gains and losses. Likewise, additional or modified regulations may adversely affect Umpqua Investments' operations. Umpqua Investments is also dependent on a small number of established brokers, whose departure could result in the loss of a significant number of customer accounts. A significant decline in fees and commissions or trading losses suffered in the investment portfolio could adversely affect Umpqua Investments' income and potentially require the contribution of additional capital to support its operations. Umpqua Investments is subject to claim arbitration risk arising from customers who claim their investments were not suitable or that their portfolios were too actively traded. These risks increase when the market declines. The risks associated with retail brokerageclimate-friendly companies, may not be supported byeffective in protecting us from the income generated by those operations.

The valuenegative impact of new laws and regulations or changes in consumer or business behavior. Overall, climate change, its effects and the securities in our investment securities portfolio may be negatively affected by disruptions in securities markets.

The market for some of the investment securities held in our portfolio has become volatile over the past three years. Volatile market conditions or deteriorating financial performance of the issuer or obligor may detrimentally affect the value of these securities. There can be no assurance that the declines in market value associated with these disruptions will not result in other-than-temporary or permanent impairments of these assets, which would lead to accounting charges thatresulting, unknown impact could have a material adverse effect on our net incomefinancial condition and capital levels.results of operations.


33

ITEM 1B. UNRESOLVED STAFF COMMENTS.
None.


ITEM 2. PROPERTIES.

The executive officesprincipal properties of Umpqua and Umpqua InvestmentsHoldings Corporation are leased corporate offices located at One SW Columbia Street in the Portland, Oregon in office space that is leased.metro area. The Bank's headquarters, located in Roseburg, Oregon, is owned. At December 31, 2018,2021, the Bank conducted communitycommercial and retail banking activities or operated Commercial Banking Centers at 299234 locations, including 202 store locations, in Oregon, Washington, California, Idaho and Nevada, of which 119 areNevada. Our 234 locations include 96 owned and 180 are138 leased under various agreements.locations. As of December 31, 2018,2021, the Bank also operated 2228 facilities for the purpose of administrative and other functions, such as back-office support, of which 3two are owned and 1926 are leased. AllThe Company has reduced and will continue to evaluate its facilities, are inas the Company continues to adapt to a good state of repair and appropriately designed for use as bankingmore remote or administrative office facilities. As of December 31, 2018, Umpqua Investments leased 4 stand-alone offices from unrelated third parties and also leased space in 7 Bank stores under lease agreements based on market rates.hybrid workforce.


ITEM 3. LEGAL PROCEEDINGS.

Due to the nature of our business, we are involved in legal proceedings that arise in the ordinary course of our business. While the outcome of all of these matters is currently not determinable, we do not expect that the ultimate costs to resolve these matters will have a material adverse effect on our consolidated financial position, results of operations, or cash flows.


Six purported holders of Umpqua common stock filed complaints relating to the proposed Mergers in the U.S. District Court for the Southern District of New York: Neely v. Umpqua Holdings Corporation et al., No. 1:21-cv-10171 (filed November 30, 2021) ("Neely"); Wang v. Umpqua Holdings Corporation et al., No. 1:21-cv-10143 (filed November 30, 2021) ("Wang"); Mackie v. Umpqua Holdings Corporation et al., No. 1:21-cv-10237 (filed December 1, 2021) ("Mackie"); Mason v. Umpqua Holdings Corporation et al., No. 1:21-cv-10912 (filed December 20, 2021) ("Mason"); Wilson v. Umpqua Holdings Corporation et al., No. 1:22-cv-00090 (filed January 5, 2022) ("Wilson"); and Jones v. Umpqua Holdings Corporation et al., No. 1:22-cv-00122 (filed January 6, 2022) ("Jones"). Two additional purported holders of Umpqua common stock filed complaints relating to the proposed Mergers in the U.S. District Court for the Eastern District of New York (Green v. Umpqua Holdings Corporation et al., No. 1:21-cv-06729 (filed December 4, 2021) ("Green")), and in the U.S. District Court for the Eastern District of Pennsylvania (Ciccotelli v. Umpqua Holdings Corporation et al., No. 2:21-cv-05610 (filed December 23, 2021 ("Ciccotelli")). The Neely, Wang, Mackie, Mason, Green, Ciccotelli, Wilson and Jones complaints named Umpqua and its directors as defendants. In addition, a purported holder of Columbia common stock filed a complaint relating to the proposed Mergers in the Superior Court for the State of Washington, King County (Delman v. Clint E. Stein et al., No. 21-2-16297-1 SEA (filed December 13, 2021) ("Delman")). The Delman complaint named Columbia and its directors as defendants, and also named Umpqua as a defendant. A purported holder of Umpqua common stock filed a complaint related to the proposed Mergers in the Circuit Court of the State of Oregon for the County of Multnomah (Martin Siegel v. Umpqua Holdings Corporation, No. 22CV03612 (filed January 28, 2022) ("Siegel")). The Siegel complaint names Umpqua as the defendant and seeks to compel inspection of records.

The federal complaints generally alleged that the Joint Proxy Statement/Prospectus filed with the SEC on December 3, 2021, contains material omissions in violation of Section 14(a) and Section 20(a) of the Securities Exchange Act of 1934, as amended (the "Exchange Act"), and Rule 14a-9 promulgated thereunder, and the state complaint alleged state law claims of breach of fiduciary duty, aiding and abetting such breach of fiduciary duty, and fraudulent and negligent misrepresentation. The complaints sought various legal and equitable relief, generally including, among other things, orders (i) enjoining the defendants from proceeding with, consummating or closing the proposed Mergers until the allegedly omitted information was disclosed, (ii) rescinding the Mergers if consummated, or awarding rescissory damages, (iii) directing the Umpqua board of directors to file a corrected Joint Proxy Statement/Prospectus, and (iv) awarding plaintiffs' costs, including attorneys' fees. We believe that the claims asserted in the complaints are without merit and specifically deny that any supplemental disclosure was or is required under applicable law. However, in order to moot certain of the plaintiffs' disclosure claims in the complaints, to avoid nuisance, potential expense and delay, and to provide additional information to shareholders of Umpqua, and without admitting any liability or wrongdoing, Umpqua voluntarily provided additional disclosures. Umpqua and the other named defendants deny that they have violated any laws or breached any duties to Umpqua's shareholders, as applicable.


34

The Mason complaint was voluntarily dismissed on January 21, 2022; the Ciccotelli, Jones, Mackie, Wang, and Wilson complaints were voluntarily dismissed on January 28, 2022; the Neely complaint was voluntarily dismissed on January 31, 2022; and the Green complaint was dismissed on February 1, 2022. The Delman complaint was dismissed with prejudice on January 28, 2022.

ITEM 4. MINE SAFETY DISCLOSURES.


Not applicable




PART II


ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY, RELATED STOCKHOLDER MATTERS AND ISSUER PURCHASES OF EQUITY SECURITIES.
(a)Our common stock is traded on The NASDAQ Global Select Market under the symbol "UMPQ." As of December 31, 2018,2021, our common stock was held by approximately 4,0824,131 shareholders of record, a number that does not include beneficial owners who hold shares in "street name," or shareholders from previously acquired companies that have not exchanged their stock. At December 31, 2018,2021, a total of 9,000 exercisable stock options and 979,0001.4 million shares of unvested restricted sharesequity awards were outstanding.


During 2018,2021, Umpqua's Board of Directors approved a quarterly cash dividend of $0.20$0.21 for each quarter. The Company declares a dividend after earnings for each quarter are released to provide the Board and, when applicable, banking regulators have had the opportunity to review final quarterly financial results and financial projections prior to approval of any dividends. On February 4, 2022, the Company declared a cash dividend in the amount of $0.21 per common share, for first and second quarters and $0.21 for the third and fourth quarters. which will be paid on February 25, 2022.
These dividends were made pursuant to our existing dividend policy and in consideration of, among other things, earnings, regulatory capital levels, the overall payout ratio and expected asset growth. We expect that the dividend rate will be reassessed on a quarterly basis by the Board of Directors in accordance with the dividend policy. The Merger Agreement restricts Umpqua from paying quarterly cash dividends in excess of the current level.
The payment of future cash dividends is at the discretion of our Board of Directors and subject to a number of factors, including results of operations, general business conditions, growth, financial condition and other factors deemed relevant by the Board of Directors.Board. Further, our ability to pay future cash dividends is subject to certain regulatory requirements and restrictions discussed in the Supervision and Regulation section in Item 1 above.
We have a dividend reinvestment plan through our transfer agent that permits shareholder participants to purchase shares at the then-current market price in lieu of the receipt of cash dividends. Shares issued in connection with the dividend reinvestment plan are purchased in open market transactions.
Equity Compensation Plan Information(b)Not applicable.


(c)The following table sets forthprovides information about equity compensation plans that provide forrepurchases of common stock by the award of securities orCompany during the grant of options to purchase securities to employees and directors of Umpqua and its subsidiaries and predecessors by merger that were in effect at quarter ended December 31, 2018.2021:

Period
Total number of Common Shares Purchased (1)
Average Price
Paid per Common Share
Total Number of Shares Purchased as Part of Publicly Announced Plan (2)
Maximum Dollar Value of Shares that May be Purchased at Period End under the Plan
10/01/21 - 10/31/211,329 $20.45 — 321,797,719 
11/01/21 - 11/30/21461 $19.26 — 321,797,719 
12/01/21 - 12/31/21— $— — 321,797,719 
Total for quarter1,790 $20.14 —  

(shares in thousands)     
 Equity Compensation Plan Information
 (A) (B) (C)
Plan categoryNumber of securities to be issued upon exercise of outstanding options warrants and rights 
Weighted average exercise price of outstanding options, warrants and rights (3)
 Number of securities remaining available for future issuance under equity compensation plans excluding securities reflected in column (A)
Equity compensation plans approved by security holders     
2013 Incentive Plan (1)

 $
 6,415
2003 Stock Incentive Plan (1)
2
 $10.49
 
Other (2)
7
 $12.16
 
Total9
 $11.80
 6,415
 
 
 
Equity compensation plans not approved by security holders
 $
 
Total9
 $11.80
 6,415


(1)
Shareholders approved the Company's 2013 Incentive Plan (the "2013 Plan") on April 16, 2013, and approved an amendment to the 2013 plan to increase the number of authorized shares at the 2016 annual meeting of shareholders. The 2013 Plan authorizes the issuance of equity awards to directors and employees and reserves 12.0 million shares of the Company's common stock for issuance under the plan (up to 6 million shares for "full value awards" as described below). With the adoption of the 2013 Plan, no additional awards will be issued from prior plans. Under the terms of the 2013 Plan, options and awards generally vest ratably over a period of three to five years, the exercise price of each option equals the market price of the Company's common stock on the date of the grant, and the maximum term is ten years. The 2013 Plan weights "full value awards" (restricted shares and performance share awards) as two shares issued from the total authorized under the 2013 Plan; we have issued only full value awards under the 2013 Plan. For purposes of column (C) above, the total number of shares available for future issuance under the 2013 Plan for full value awards was 3.2 million at December 31, 2018. At December 31, 2018, 979,000 shares issued under the 2013 Plan as restricted stock/performance share awards were outstanding, but subject to forfeiture in the event time or performance based conditions are not met.
(2)
Includes other Umpqua stock plans and stock plans assumed through previous mergers.
(3)
Weighted average exercise price is based solely on securities with an exercise price.

(b)    Not applicable.

(c)The following table provides information about repurchases of common stock by the Company during the quarter ended December 31, 2018:

Period Total number of Common Shares Purchased (1) Average Price
Paid per Common Share
 Total Number of Shares Purchased as Part of Publicly Announced Plan (2) Maximum Number of Remaining Shares that May be Purchased at Period End under the Plan
10/1/18 - 10/31/18 666
 $20.20
 
 10,155,429
11/1/18 - 11/30/18 2,871
 $19.22
 
 10,155,429
12/1/18 - 12/31/18 
 $
 
 10,155,429
Total for quarter 3,537
 $19.40
 
  

(1)
(1)Common shares repurchased by the Company during the quarter consist of cancellation of 3,537 shares to be issued upon vesting of restricted stock awards to pay withholding taxes. During the three months ended December 31, 2018, no shares were repurchased pursuant to the Company's publicly announced corporate stock repurchase plan described in (2) below.
(2)
The Company's share repurchase plan, which was first approved by the Board and announced in August 2003, was amended on September 29, 2011 to increase the number of common shares available for repurchase under the plan to 15 million shares. The repurchase program has been extended multiple times by the board with the current expiration date of July 31, 2019. As of December 31, 2018, a total of 10.2 million shares remained available for repurchase. The Company repurchased 327,000 shares under the repurchase plan during 2018, repurchased 325,000 shares in 2017, and 635,000 shares under the repurchase plan in 2016. The timing and amount of future repurchases will depend upon the market price for our common stock, securities laws restricting repurchases, asset growth, earnings, and our capital plan.

There were 38,000 and 35,000 shares tendered in connection with option exercises during the yearsquarter consist of cancellation of 1,790 shares to be issued upon vesting of restricted stock awards to pay withholding taxes. During the three months ended December 31, 20182021, no shares were repurchased pursuant to the Company's publicly announced corporate stock repurchase plan described in (2) below.

35


(2)On July 21, 2021, the Company approved a new share repurchase program, which authorizes the Company to repurchase up to $400 million of common stock over the next twelve months from time to time in open market transactions, accelerated share repurchases, or in privately negotiated transactions as permitted under applicable rules and 2017, respectively. regulations. This effectively ended the previous share repurchase plan. As of December 31, 2021, a total of $321.8 million remained available to repurchase shares. Under the repurchase plans, the Company repurchased 4.0 million shares during 2021, 331,000 shares in 2020, and 300,000 shares in 2019. The timing and amount of future repurchases will depend upon the market price for our common stock, laws and regulations restricting repurchases, asset growth, earnings, our capital plan and bank or bank holding company regulatory approvals. In addition, the Company halted repurchases under the program with the announcement of the proposed merger with Columbia and as required under the Merger Agreement.

Restricted shares cancelled to pay withholding taxes totaled 187,000149,000 and 91,000163,000 shares during the years ended December 31, 20182021 and 2017,2020, respectively. There were 6,000 restricted stock units cancelled
Information relating to pay withholding taxescompensation plans under which the Company's equity securities are authorized for issuance is set forth in 2018 and 17,000 in 2017."Part III—Item 12" of this Report.


36

Stock Performance Graph


The following chart, which is furnished as part of our annual report to shareholders and not filed, compares the yearly percentage changes in the cumulative shareholder return on our common stock during the five fiscal years ended December 31, 2018,2021, with (i) the Total Return Index for The NasdaqNASDAQ Stock Market (U.S. Companies) (ii) the Standard and Poor's 500 and (iii) the SNL U.S.NASDAQ Bank Nasdaq.Index. This comparison assumes $100.00 was invested on December 31, 2013,2016, in our common stock and the comparison indices, and assumes the reinvestment of all cash dividends prior to any tax effect and retention of all stock dividends. Price information from December 31, 20132016 to December 31, 2018,2021, was obtained by using the NASDAQ closing prices as of the last trading day of each year.
umpq-201512_chartx03845a03.jpgumpq-20211231_g1.jpg
Period Ending
12/31/201612/31/201712/31/201812/31/201912/31/202012/31/2021
Umpqua Holdings Corporation$100.00$110.76$84.93$94.89$80.62$102.45
NASDAQ U.S.$100.00$128.24$122.32$167.31$239.42$290.63
S&P 500$100.00$119.42$111.03$144.72$167.77$212.89
NASDAQ Bank$100.00$103.51$84.52$102.99$92.07$128.61

 Period Ending
12/31/201312/31/201412/31/201512/31/201612/31/201712/31/2018
Umpqua Holdings Corporation$100.00$91.99$89.19$109.61$125.80$100.21
Nasdaq U.S.$100.00$114.75$122.74$133.62$173.22$168.30
S&P 500$100.00$113.69$115.26$129.05$157.22$150.33
SNL U.S. Bank Nasdaq$100.00$103.57$111.80$155.02$163.20$137.56



ITEM 6. SELECTED FINANCIAL DATA.RESERVED
Umpqua Holdings Corporation
Annual Financial Trends



37
(in thousands, except per share data)2018 
2017 (1)
 
2016 (1)
 
2015 (1)
 
2014 (1)
Interest income$1,067,149
 $943,901
 $904,163
 $898,044
 $789,008
Interest expense128,510
 78,216
 66,051
 58,232
 48,693
Net interest income938,639
 865,685
 838,112
 839,812
 740,315
Provision for loan and lease losses55,905
 47,254
 41,674
 36,589
 40,241
Non-interest income279,417
 278,487
 301,728
 277,667
 181,174
Non-interest expense739,465
 747,875
 737,155
 763,642
 684,063
   Income before provision for income taxes422,686
 349,043
 361,011
 317,248
 197,185
Provision for income taxes106,423
 106,730
 130,943
 112,939
 70,138
Net income316,263
 242,313
 230,068
 204,309
 127,047
Dividends and undistributed earnings allocated to participating securities16
 55
 123
 326
 415
Net earnings available to common shareholders$316,247
 $242,258
 $229,945
 $203,983
 $126,632
          
YEAR END         
Assets$26,939,781
 $25,680,447
 $24,771,406
 $23,367,540
 $22,600,354
Earning assets23,959,168
 22,707,469
 21,707,267
 20,246,182
 19,347,898
Loans and leases (2)
20,422,666
 19,019,192
 17,440,583
 16,803,144
 15,305,281
Deposits21,137,486
 19,948,300
 19,020,985
 17,707,189
 16,892,099
Term debt751,788
 802,357
 852,397
 888,769
 1,006,395
Junior subordinated debentures, at fair value300,870
 277,155
 262,209
 255,457
 249,294
Junior subordinated debentures, at amortized cost88,724
 100,609
 100,931
 101,254
 101,576
Total shareholders' equity4,056,442
 3,969,367
 3,875,082
 3,810,493
 3,757,015
Common shares outstanding220,255
 220,149
 220,177
 220,171
 220,161
          
AVERAGE         
Assets$26,210,933
 $25,074,144
 $24,079,753
 $22,872,978
 $19,166,277
Earning assets23,309,013
 22,112,828
 20,943,045
 19,675,868
 16,481,054
Loans and leases (2)
19,562,369
 18,169,449
 17,190,625
 15,886,964
 13,000,152
Deposits20,519,609
 19,351,738
 18,347,451
 17,250,810
 14,407,331
Term debt785,593
 846,542
 897,050
 923,992
 815,017
Junior subordinated debentures370,518
 365,196
 359,003
 352,872
 301,525
Total shareholders' equity4,002,700
 3,929,566
 3,856,890
 3,787,962
 3,146,902
Basic common shares outstanding220,280
 220,251
 220,282
 220,327
 186,550
Diluted common shares outstanding220,737
 220,836
 220,908
 221,045
 187,554
          
PER COMMON SHARE DATA         
Basic earnings$1.44
 $1.10
 $1.04
 $0.93
 $0.68
Diluted earnings1.43
 1.10
 1.04
 0.92
 0.68
Book value18.42
 18.03
 17.60
 17.31
 17.06
Tangible book value (3)
10.19
 9.77
 9.31
 8.98
 8.69
Cash dividends declared0.82
 0.68
 0.64
 0.62
 0.60


(dollars in thousands)2018 
2017 (1)
 
2016 (1)
 
2015 (1)
 
2014 (1)
PERFORMANCE RATIOS         
Return on average assets (4)
1.21% 0.97% 0.95% 0.89% 0.66%
Return on average common shareholders' equity (5)
7.90% 6.17% 5.96% 5.39% 4.02%
Return on average tangible common shareholders' equity (6)
14.45% 11.49% 11.34% 10.47% 7.85%
Efficiency ratio (7)
60.61% 65.11% 64.41% 68.03% 73.81%
Average common shareholders' equity to average assets15.27% 15.67% 16.02% 16.56% 16.42%
Leverage ratio (8)
9.31% 9.38% 9.21% 9.73% 10.99%
Net interest margin (fully tax equivalent) (9)
4.04% 3.94% 4.02% 4.29% 4.52%
Non-interest income to total net revenue (10)
22.94% 24.34% 26.47% 24.85% 19.66%
Dividend payout ratio (11)
56.94% 61.82% 61.54% 66.67% 88.24%
          
ASSET QUALITY         
Non-performing loans and leases (12)
$87,267
 $82,318
 $56,134
 $44,384
 $59,553
Non-performing assets (12)
98,225
 94,052
 62,872
 66,691
 97,495
Allowance for loan and lease losses144,871
 140,608
 133,984
 130,322
 116,167
Net charge-offs51,642
 40,630
 38,012
 22,434
 19,159
Non-performing loans and leases to loans and leases0.43% 0.43% 0.32% 0.26% 0.39%
Non-performing assets to total assets0.36% 0.37% 0.25% 0.29% 0.43%
Allowance for loan and lease losses to total loans and leases0.71% 0.74% 0.77% 0.78% 0.76%
Allowance for credit losses to loans and leases0.73% 0.76% 0.79% 0.80% 0.78%
Net charge-offs to average loans and leases0.26% 0.22% 0.22% 0.14% 0.15%
(1)
See Note 1 to the Consolidated Financial Statements included in Item 8 of this Form 10-K for disclosure of the nature and impact of the correction for the prior period balances on our selected financial data as of December 31, 2017 and for the fiscal years ended December 31, 2017 and 2016. The selected financial data as of December 31, 2016, 2015 and 2014 and for the fiscal years ended December 31, 2015 and 2014 have also been revised for the impact of the correction of the prior period balances associated with the purchase accounting discount on the loans acquired in April 2014 from Sterling Financial Corporation. Loans and leases and earning assets have decreased by $68.1 million, $63.4 million and $33.5 million, respectively, and assets and shareholders' equity have decreased by $41.7 million, $38.8 million and $20.6 million, respectively, as of December 31, 2016, 2015 and 2014. For the fiscal year ended December 31, 2015, interest income and net interest income have decreased by $31.8 million, non-interest income has increased by $1.9 million, income before provision for income taxes has decreased by $29.9 million, provision for income taxes has decreased by $11.6 million, and net income has decreased by $18.2 million. For the fiscal year ended December 31, 2014, interest income, net interest income and income before provision for income taxes have decreased by $33.5 million, provision for income taxes has decreased by $12.9 million, and net income has decreased by $20.6 million.
(2)
Excludes loans held for sale
(3)
Common shareholders' equity less intangible assets (excluding MSR) divided by shares outstanding at the end of the year. See Management's Discussion and Analysis of Financial Condition and Results of Operations-"Results of Operations - Overview" for the reconciliation of non-GAAP financial measures, in Item 7 of this report.
(4)
Net earnings available to common shareholders divided by average assets.
(5)
Net earnings available to common shareholders divided by average common shareholders' equity.
(6)
Net earnings available to common shareholders divided by average common shareholders' equity less average intangible assets. See Management's Discussion and Analysis of Financial Condition and Results of Operations-"Results of Operations - Overview" for the reconciliation of non-GAAP financial measures, in Item 7 of this report.
(7)
Non-interest expense divided by the sum of net interest income (fully tax equivalent) and non-interest income.
(8)
Tier 1 capital divided by leverage assets. Leverage assets are defined as quarterly average total assets, net of goodwill, intangibles and certain other items as required by the Federal Reserve.
(9)
Net interest margin (fully tax equivalent) is calculated by dividing net interest income (fully tax equivalent) by average interest earnings assets.
(10)
Non-interest income divided by the sum of non-interest income and net interest income.

(11)
Dividends declared per common share divided by basic earnings per common share.
(12)
Excludes government guaranteed GNMA mortgage loans that Umpqua has the right but not the obligation to repurchase that are past due 90 days or more totaling $8.9 million, $12.4 million, $10.9 million, $19.2 million and $11.1 million, as of December 31, 2018, 2017, 2016, 2015, and 2014, respectively.


ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS OF OPERATIONS
 
FORWARD LOOKING STATEMENTS AND RISK FACTORS


See the discussion of forward-looking statements and risk factors in Part I Item 1 and Item 1A of this report.

EXECUTIVE OVERVIEW
Significant itemsThe following discussion and analysis of our financial condition and results of operations constitutes management's review of the factors that affected our financial and operating performance for the years ended December 31, 2021 and 2020. This discussion should be read in conjunction with the consolidated financial statements and notes thereto contained elsewhere in this report. For a discussion of the year ended December 31, 2018 were as follows: 

2019, including a comparison to the year ended December 31, 2020, see Item 7. Management's Discussion and Analysis of Financial Performance 
Net earnings available to common shareholders per diluted common share were $1.43Condition and Results of Operations, on Registrant's Annual Report on Form 10-K for the year ended December 31, 2018, compared2020, filed with the Securities and Exchange Commission on February 25, 2021.

EXECUTIVE OVERVIEW

COVID-19 Update

We continue to $1.10manage our response to the pandemic by adapting to the recommendations of healthcare officials in order to provide a safe environment for our customers and associates. To limit the impact of COVID-19 on our business operations, we have incorporated remote work programs for associates, where possible, as well as social distancing, enhanced cleaning practices, and face coverings. We also continue to encourage customers to utilize our mobile banking app and online access to address their needs.

While we do not know and cannot quantify all of the specific impacts, the extent to which the COVID-19 pandemic continues to impact our business, results of operations, and financial condition, as well as our regulatory capital and liquidity ratios, continues to depend on future developments, which are highly uncertain and cannot be predicted, including the continued scope and duration of the pandemic; actions taken by governmental authorities and other third parties in response to the pandemic, including vaccinations; the effect on our customers, counterparties, employees and third party service providers; and the effect on the economy and markets. The risks to our business are more fully described in Part I, item 1A "Risk Factors" of this Annual Report on Form 10-K. We are closely monitoring the impact of COVID-19 on all aspects of our business.
Financial Performance 
Earnings per diluted common share were $1.91 for the year ended December 31, 2017.  

Net interest2021, compared to net loss per diluted common share of $6.92 for the year ended December 31, 2020.  The increase in net income was $938.6for the year ended December 31, 2021, as compared to the prior year, is due mainly to the goodwill impairment of $1.8 billion taken in 2020. There is no goodwill impairment recorded in the current period. In addition, we recorded a recapture of the provision for credit losses of $42.7 million for the year ended December 31, 2018,2021, as compared to $865.7a provision for credit losses of $204.9 million for the year ended December 31, 2017.2020.

Net interest income was $919.6 million for the year ended December 31, 2021, compared to $882.5 million for the year ended December 31, 2020. The increase in net interest income compared to the same period in the prior year was drivenprimarily due to a decrease in interest expense as the Bank allowed higher cost deposits to run off and decreased borrowings during the year, with the impact partially offset by growth in interest-earning assets, along with an increase in netloans and leases repricing to lower interest margin.rates.
Net interest margin, on a tax equivalent basis, was 4.04%3.18% for the year ended December 31, 2018,2021, compared to 3.94%3.23% for the year ended December 31, 2017.2020.  The increasedecrease in net interest margin compared to the same period in the prior year was driven by higher averagelower yields on interest-earning assets, as rates continue to remain low based on the loans and lease portfolio, loans held for sale and taxable investments,interest rate cuts that the Federal Reserve instituted as a response to the COVID-19 pandemic. The decrease was partially offset by an increasea reduction in the cost of interest-bearing liabilities a lower yield on tax-exempt securities due tofrom the change in tax rates, and a lower levelCompany's management of discount accretion on acquired loans.the cost of our funding sources.


Residential mortgage banking revenue

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Non-interest income was $118.2$356.3 million for the year ended December 31, 2018,2021, compared to $136.3$412.0 million for the year ended December 31, 2020. The decline was due primarily to the decrease in residential mortgage banking revenue, as discussed below, and a decrease in brokerage revenue of $10.5 million, due to the April 2021 sale of Umpqua Investments. The decrease was partially offset by a $17.8 million increase in swap derivative gain (loss) recorded in other income.

Residential mortgage banking revenue was $186.8 million for the year ended December 31, 2021, compared to $270.8 million for year ended December 31, 2017.2020. The decrease for the year ended December 31, 2018in residential mortgage banking revenue was primarily driven by a 16% decreasedecline in closed loans for sale volume, as well as a lowerfor-sale originations and in the gain on sale margin due to normalizing margins, caused by rising rates that resulted in a slow-down in refinancing demand. In addition, in mid-2021, the Company strategically shifted a portion of 3.09%, comparedresidential mortgage production to 3.51% in the same period of the prior year. These wereportfolio loans. The decrease was partially offset by a lower loss on fair value of the MSR asset whichfor the year ended December 31, 2021, as compared to the prior year.

For-sale mortgage closed loan volume decreased by 29% in 2021, as compared to 2020. In addition, the gain on sale margin decreased to $13.2 million,3.32%, for the year ended December 31, 2021, as compared to $23.34.62% for the year ended December 31, 2020.

Non-interest expense was $760.5 million for the year ended December 31, 2017.

Non-interest expense was $739.5 million2021, compared to $2.5 billion for the year ended December 31, 2018, compared to $747.9 million for the year ended December 31, 2017.2020. The decrease in non-interest expense compared to the same period in the prior year was driven by lower salariesthe $1.8 billion goodwill impairment that was recorded in the first quarter of 2020. In addition, the Bank had a decrease in occupancy and benefits and lower merger-relatedequipment expense, partially offset by higher services costs.an increase in merger related expenses due to the pending merger with Columbia. The efficiency ratio for the year ended December 31, 2021 is 60%, as compared to 196% for the year ended December 31, 2020, with the decrease due to goodwill impairment taken in 2020.


Total gross loans and leases were $20.4$22.6 billion as of December 31, 2018,2021, an increase of $1.4 billion,$773.8 million, or 7%4%, compared to December 31, 2017. This2020.  The increase reflects balanced growth across the Company's commercial,in total loans is primarily due to an increase in commercial real estate balances of $1.1 billion, mostly within multifamily lending, and an increase in residential real estate portfolios.balances of $706.5 million. The increase was offset by a decrease of $957.0 million in commercial balances, due to the decrease in PPP loans of $1.4 billion during the period, as the majority of these loans were forgiven by the SBA, as expected.
 
Total deposits were $21.1$26.6 billion as of December 31, 2018,2021, an increase of $1.2$2.0 billion, or 6%8%, from December 31, 2017. The2020. This increase was primarily attributabledue to growth in demand, money market, and savings deposits of $2.1 billion, $437.8 million, and $463.0 million, respectively. The increases are mainly attributable to customer saving habits in the current economic environment, resulting in higher average balances per deposit account. The increase in total deposits also includes a decline in higher cost time deposits and non-interest bearing demand deposits, partially offset by decreases in interest bearing demand and money market accounts.of $1.0 billion.
 
Total consolidated assets were $26.9$30.6 billion as of December 31, 2018,2021, compared to $25.7$29.2 billion at December 31, 2017.  2020. The increase was mainly due to an increase in available for sale securities and loans during the period.



Credit Quality
Non-performing assets increaseddecreased to $98.2$53.1 million, or 0.36%0.17% of total assets, as of December 31, 2018,2021, compared to $94.1$69.2 million, or 0.37%0.24% of total assets, as of December 31, 2017.2020.  Non-performing loans were $87.3$51.2 million, or 0.43%0.23% of total loans and leases, as of December 31, 2018,2021, compared to $82.3$67.4 million, or 0.43%0.31% of total loans and leases, as of December 31, 2017.2020.
 
The provisionallowance for loan and leasecredit losses was $55.9 million for 2018, compared to $47.3 million for 2017. The increase was principally attributable to strong growth in the loan and lease portfolio and higher net charge-offs. Net charge-offs on loans and leases were $51.6was $248.4 million, as of December 31, 2021, a decrease of $80.0 million, as compared to December 31, 2020. The reserve for unfunded commitments was $12.8 million, as of December 31, 2021, a decrease of $7.5 million, as compared to December 31, 2020. The decrease in the allowance for credit losses is due to the improvement in economic forecasts used in the credit models.


39

The Company had a recapture of the provision for credit losses of $42.7 million for the year ended December 31, 2018, or 0.26%2021. The recapture of the provision for credit losses in the current period was due to stabilization of credit quality metrics and improved economic forecasts used in credit models as of December 31, 2021. As an annualized percentage of average outstanding loans and leases, compared to net charge-offs of $40.6 million, or 0.22% of average loans and leases,the provision for credit losses for the year ended December 31, 2017.  2021 was (0.19)%, as compared to 0.92% for the prior year.  


Liquidity

Total cash and cash equivalents was $2.8 billion as of December 31, 2021, an increase of $188.4 million from December 31, 2020. The increase in cash and cash equivalents is consistent with the growth in deposit balances, which will provide flexibility to fund continued growth in the lending and investment portfolios.

Capital and Growth Initiatives
In October 2021, Umpqua and Columbia announced their Merger Agreement under which the two companies will combine in an all-stock transaction, which is expected to close in mid-2022.

Umpqua's Next Gen 2.0 is a continuation of our initiative to modernize the Bank. Like its predecessor, the Next Gen 2.0 program includes initiatives to grow revenue, invest in strategic areas for future growth—including technology and digital enhancements—and advance operational excellence goals to reduce operating costs and invest the savings in strategic growth opportunities. We continue to focus on the successful acquisition of customers and talent, as well as the implementation of new technology to gain efficiencies and advance the customer experience. The consolidation of stores and back-office facilities, as well as other related cost-savings initiatives, resulted in expense reduction. We consolidated 99 stores under Next Gen and Next Gen 2.0, which represents the rationalization of one-third of our footprint over the past four years. Since we launched our original Next Gen plans in late 2017, our deposit balances are up $6.7 billion or 34%; and the number of demand deposit accounts has grown by 4.1% between September 30, 2017 and December 31, 2021.

The Company's total risk based capital was 13.5%14.3% and its Tier 1 common to risk weighted assets ratio was 10.7%11.6% as of December 31, 2018.2021. As of December 31, 2017,2020, the Company's total risk based ratio was 14.1%15.6% and its Tier 1 common to risk weighted assets ratio was 11.1%12.3%.


DeclaredThe Company repurchased 4.0 million shares for a total of $78.2 million during the year ended December 31, 2021, under the new share repurchase program, which authorizes the Company to repurchase up to $400 million of common stock through July 2022, from time to time in open market transactions, accelerated share repurchases, or in privately negotiated transactions as permitted under applicable rules and regulations. The Company does not anticipate any additional share repurchases under our existing repurchase program given our pending combination with Columbia.

The Company declared cash dividends of $0.82$0.84 per common share for 2018, up from $0.68 per common share for 2017.during the year ended December 31, 2021.


Repurchased 327,000 shares of common stock for $8.0 million.

CRITICAL ACCOUNTING ESTIMATES
We continue
In preparing the consolidated financial statements, management is required to make progress on "Umpqua Next Gen," an initiative started in late 2017 designed to modernizeestimates and evolveassumptions that affect the Bank. We focused on operational excellence, balanced growthreported amounts of assets and human-digital programs in 2018. As a partliabilities as of the operational excellence program,date of the Bank consolidated 36 storesbalance sheet and sold one sincerevenues and expenses for the third quarterperiod. Actual results could differ significantly from those estimates. The estimate that is particularly susceptible to significant change is the determination of 2017. We also completed an organizational simplification and design exercise to streamline and align functions and bring associates closer to customers. We plan to use savings generated from store consolidations to reinvest in technology, such as our Go-To app, data and analytics, including new customer-focused technologies, associate training, a re-designed corporate website, digital marketing efforts, and new online account origination capabilities.the ACL.


The strong growth of 2018 showsconsolidated financial statements are prepared in conformity with GAAP and follow general practices within the success of our balanced growth initiatives,financial services industry, in which is focusedthe Company operates. This preparation requires management to make estimates, assumptions, and judgments that affect the amounts reported in the financial statements and accompanying notes. These estimates, assumptions, and judgments are based on generating new, multi-faceted relationships across the bank, to deliver more consistent and diversified growth, driven by stronger, deeper, and more profitable customer relationships.

The presentation within has been revised to reflect the effectsinformation available as of the Correctiondate of the Prior Period Balances disclosedfinancial statements; accordingly, as this information changes, actual results could differ from the estimates, assumptions, and judgments reflected in Note 1the financial statements. Certain estimates inherently have a greater reliance on the use of assumptions and judgments and, as such, have a greater possibility of producing results that could be materially different than originally reported. Management believes the following estimate is both important to the Consolidated Financial Statements.

SUMMARY OF CRITICAL ACCOUNTING POLICIES 
The SEC defines "critical accounting policies" as those that require applicationportrayal of management's mostthe Company's financial condition and results of operations and requires difficult, subjective or complex judgments often as a result of the need to make estimates about the effect of matters that are inherently uncertain and, may change in future periods. Our significant accounting policies are described in Note 1 in the Notes to Consolidated Financial Statements in Item 8 of this report. Not all of our significant accounting policies requiretherefore, management to make difficult, subjective or complex judgments or estimates. Management believes thatconsiders the following policies wouldto be considereda critical under the SEC's definition. accounting estimate.



40

Allowance for Loan and LeaseCredit Losses and Reserve for Unfunded Commitments 

The Bank performs regular credit reviews of the loan and lease portfolio to determine the credit quality and adherence to underwriting standards. When loans and leases are originated, they are assigned a risk rating that is reassessed periodically during the term of the loan through the credit review process.  The Bank's risk rating methodology assigns risk ratings ranging from 1 to 10, where a higher rating represents higher risk. The 10 risk rating categories are a primary factor in determininghas established an appropriate amount for the allowance for loan and lease losses. The Bank has a management Allowance for Loan and LeaseCredit Losses ("ALLL") Committee, which is responsible for, among other things, regularly reviewing the ALLLACL methodology, including loss factors,allowance levels, and ensuring that it is designed and applied in accordance with generally accepted accounting principles. The ALLL Committee reviews and approves loans and leases recommended for impaired status.  The ALLL Committee also approves removing loans and leases from impaired status.  The Bank'sCompany's Audit and Compliance Committee provides board oversight of the ALLLACL process and reviews and approves the ALLLACL methodology on a quarterly basis.


Each risk ratingCECL is assessed an inherentnot prescriptive in the methodology used to determine the expected credit loss factor that determinesestimate. Therefore, management has flexibility in selecting the amountmethodology. However, the expected credit losses must be estimated over a financial asset's contractual term, adjusted for prepayments, utilizing quantitative and qualitative factors.

The Company utilizes complex models to obtain reasonable and supportable forecasts of future economic conditions dependent upon specific macroeconomic variables related to each of the allowance forCompany's loan and lease losses provided for that group of loansportfolios. Loans and leases with similar risk rating. Creditdeemed to be collateral dependent, or loans deemed to be reasonably expected to become troubled debt restructured or are troubled debt restructured, are individually evaluated for loss factors may vary by region based on management's belief that there may ultimately be different credit loss rates experienced in each region. Regular credit reviews of the portfolio also identify loans that are considered potentially impaired. Potentially impaired loans are referred to the ALLL Committee which reviews and approves designated loans as impaired. A loan is considered impaired when based on current information and events, we determine that we will probably not be able to collect all amounts due according to the loan contract, including scheduled interest payments. When we identify a loan as impaired, we measure the impairment using discounted cash flows, except when the sole remaining source of the repayment for the loan is the liquidation of the collateral. In these cases, we use the current fair value of the collateral, less selling costs, instead of discounted cash flows.

If we determine that the value of the impaired loan is less than the recorded investment in the loan, we either recognize an impairment reserve asunderlying collateral or a specific component to be provided for in the allowance for loan and lease losses or charge-off the impaired balance on collateral dependent loans if it is determined that such amount represents a confirmed loss.  The combination of the risk rating-based allowance component and the impairment reserve allowance component lead to an allocated allowance for loan and lease losses.  discounted cash flow analysis.

The Bank may also maintain an unallocated allowance amount to provide for other credit losses inherent in a loan and lease portfolio that may not have been contemplated in the credit loss factors. This unallocated amount generally comprises less than 5% of the allowance, but may be maintained at higher levels during times of economic conditions characterized by falling real estate values. The unallocated amount is reviewed periodically based on trends in credit losses, the results of credit reviews and overall economic trends. As of December 31, 2018, there was no unallocated allowance amount.
The reserve for unfunded commitments ("RUC") is established to absorb inherent losses associated with our commitment to lend funds, such as with a letter or line of credit. The adequacy of the ALLL and RUC areACL is monitored on a regular basis and areis based on management's evaluation of numerous factors. These factors, includeincluding: the CECL model outputs; quality of the current loan portfolio; the trend in the loan portfolio's risk ratings; current economic conditions; loan concentrations; loan growth rates; past-due and non-performing trends; evaluation of specific loss estimates for all significant problem loans; historical charge-off and recovery experience; and other pertinent information. As of December 31, 2021, the Bank used Moody's Analytics November consensus scenario to estimate the ACL. To assess the sensitivity in the ACL results and to inform qualitative adjustments, the Bank used a second scenario, Moody's Analytics November S2 scenario, that differs in terms of severity within the variables, both favorable and unfavorable. For additional information related to the Company's ACL, see Note 5 in the Notes to Consolidated Financial Statements in Item 8 of this report.

Because current economic conditions and forecasts can change and future events are inherently difficult to predict, the anticipated amount of estimated credit losses on loans, and therefore the appropriateness of the ACL, could change significantly. It is difficult to estimate how potential changes in any one economic factor or input might affect the overall allowance because a wide variety of factors and inputs are considered in estimating the allowance and changes in those factors and inputs considered may not occur at the same rate and may not be consistent across all product types. Additionally, changes in factors and inputs may be directionally inconsistent, such that improvement in one factor may offset deterioration in others. Management believes that the ALLLACL was adequate as of December 31, 2018. There is, however, no assurance that future loan losses will not exceed the levels provided for in the ALLL and could possibly result in additional charges to the provision for loan and lease losses. In addition, bank regulatory authorities, as part of their periodic examination of the Bank, may require additional charges to the provision for loan and lease losses in future periods if warranted as a result of their review. A substantial percentage of our loan portfolio is secured by real estate; as a result, a significant decline in real estate market values may require an increase in the allowance for loan and lease losses.  2021.


Residential Mortgage Servicing Rights ("MSR") 
The Company determines its classes of servicing assets based on the asset type being serviced along with the methods used to manage the risk inherent in the servicing assets, which includes the market inputs used to value the servicing assets. The Company measures its residential mortgage servicing assets at fair value and reports changes in fair value through earnings.  Fair value adjustments encompass market-driven valuation changes and the runoff in value that occurs from the passage of time, which are separately reported. Under the fair value method, the MSR is carried in the balance sheet at fair value and the changes in fair value are reported in earnings in residential mortgage banking revenue in the period in which the change occurs. 
Retained mortgage servicing rights are measured at fair value as of the date of the related loan sale. We use quoted market prices when available. Subsequent fair value measurements are determined using a discounted cash flow model. In order to determine the fair value of the MSR, the present value of expected net future cash flows is estimated. Assumptions used include market discount rates, anticipated prepayment speeds, delinquency and foreclosure rates, and ancillary fee income net of servicing costs. This model is periodically validated by an independent model validation group. The model assumptions and the MSR fair value estimates are also compared to observable trades of similar portfolios as well as to MSR broker valuations and industry surveys, as available. 

Valuation of Goodwill 
Goodwill is not amortized but instead is periodically tested for impairment. Management performs this impairment analysis on an annual basis as of December 31.  Additionally, events or circumstances are analyzed on an interim basis to determine if there is an indication of a potential impairment.  The impairment analysis requires management to make subjective judgments. Events and factors that may significantly affect the estimates include, among others, competitive forces, customer behaviors and attrition, changes in revenue growth trends, cost structures, technology, changes in discount rates and specific industry and market conditions. There can be no assurance that changes in circumstances, estimates or assumptions may result in additional impairment of all, or some portion of, goodwill. 

The Company performed its annual goodwill impairment analysis as of December 31, 2018. The Company assessed qualitative factors to determine whether the existence of events and circumstances indicated that it is more likely than not that the indefinite-lived intangible asset is impaired, and determined no factors indicated an impairment. Goodwill is allocated between the reporting units of Wholesale Bank, Retail Bank, and Wealth Management. The Company performed its analysis of goodwill at the reporting unit level analyzing any factors that would impact the estimated fair value of the reporting unit compared to its carrying value.
Fair Value 
A hierarchical disclosure framework associated with the level of pricing observability is utilized in measuring financial instruments at fair value. The degree of judgment utilized in measuring the fair value of financial instruments generally correlates to the level of pricing observability. Financial instruments with readily available active quoted prices or for which fair value can be measured from actively quoted prices generally will have a higher degree of pricing observability and a lesser degree of judgment utilized in measuring fair value. Conversely, financial instruments rarely traded or not quoted will generally have little or no pricing observability and a higher degree of judgment utilized in measuring fair value. Pricing observability is impacted by a number of factors, including the type of financial instrument, whether the financial instrument is new to the market and not yet established and the characteristics specific to the transaction.
RECENT ACCOUNTING PRONOUNCEMENTS 
 
Information regarding Recent Accounting Pronouncements is included in Note 1 of the Notes to Consolidated Financial Statements in Item 8 below.


41

RESULTS OF OPERATIONS
 
ForIn the year ended December 31, 2018,first quarter of 2021, the Company realigned its operating segments based on changes in management's focus and its internal reporting structure. The Company now reports two segments: Core Banking and Mortgage Banking. This aligns with how we manage the profitability of the Company and also provides greater transparency into the financial contribution of mortgage banking activities.

The Core Banking segment includes all lines of business, except Mortgage Banking, including wholesale, retail, private banking, as well as the operations, technology, and administrative functions of the Bank and Holding Company. The Mortgage Banking segment includes the revenue earned from the production and sale of residential real estate loans, the servicing income from our serviced loan portfolio, the quarterly changes in the MSR asset, and the specific expenses that are related to mortgage banking activities including variable commission expenses. Revenue and related expenses related to residential real estate loans held for investment are included in the Core Banking segment as portfolio loans are an anchor product for our consumer channels and are originated through a variety of channels throughout the Company. Refer to the segment information footnote for additional detail of the segments' financial statements.

The Core Banking segment had net earnings available to common shareholders were $316.2income of $372.0 million or $1.43 per diluted common share, compared to net earnings available to common shareholders of $242.3 million, or $1.10 per diluted common share for the year ended December 31, 2017. The increase in net earnings available to common shareholders in 2018 is principally attributable to an increase in net interest income and a decrease in non-interest expense, offset by an increase in the provision for loan and lease losses. The increase in net interest income was driven primarily by higher average yields on interest-earning assets, specifically within the loan and lease and investment security portfolios, and growth in the loan and lease portfolio. The increase is partially offset by a higher cost of funds, due2021, compared to a rising rate environment.

The decrease in non-interest expense was driven by cost reductions from the organizational simplification as well as the procurement phasesnet loss of the operational excellence component of Umpqua Next Gen, and there were no merger-related expenses in the period compared to $9.3 million of merger-related expenses$1.6 billion for the year ended December 31, 2017. The decrease in non-interest expense in 2018 was partially offset by an increase in consulting expenses, severance costs, and exit and disposal costs that were directly associated with2020. Net income for the implementation of the Umpqua Next Gen efforts. The increase in the provision for loan and lease losses was principally due to growth in the loan and lease portfolio and higher net charge-offs.

For the year ended December 31, 2017, net earnings available to common shareholders were $242.3 million, or $1.10 per diluted common share, compared to net earnings available to common shareholders of $229.9 million, or $1.04 per diluted common shareCore Banking segment increased for the year ended December 31, 2016. 2021, as compared to the same period in the prior year, due to the impact of goodwill impairment in 2020 of $1.8 billion and a provision for credit losses of $204.9 million in 2020. In 2021, the Core Banking segment had a recapture of the provision for credit losses of $42.7 million, as economic forecasts improved.

The increaseMortgage Banking segment had net income of $48.3 million for the year ended December 31, 20172021, compared to net income of $94.9 million for the year ended December 31, 2020. The decrease in net income for the Mortgage Banking segment was primarily due to a decrease in for-sale origination revenue from $308.2 million in 2020 to $157.8 million in the current period, due to a decline in the gain on sale margin from 4.62% in the prior year was mainly attributable to 3.32% in the $20.0 million net benefit to the provision for income taxes related to the revaluation of the net deferred tax liability and amortization of tax credit investments associated with the passage of the Tax Cuts and Jobs Act in December 2017 ("Tax Act"), partially offset by the non-deductibility of certain executive compensation. The Company also had an increase in net interest income, which was driven primarily by higher average balances of loans and leases. The increase in net interest income was offset bycurrent period, as well as a decrease in non-interest incomethe volume of loans sold for 2021. The closed loan volume declined as a result of rate changes which rose during the year, resulting in a slowing of loan refinance activity and an increasethe decision to place a higher percentage of production into the loan portfolio in non-interest expense. The decrease in non-interest income was driven primarily by lower residential mortgage banking revenue and higher net loss on junior subordinated debentures carried at fair value. The increase in non-interest expense was primarily driven by higher salaries and benefits expense, offset by lower merger related expenses.order to support interest earning asset growth.


The following table presents the returns on average assets, average common shareholders' equity and average tangible common shareholders' equity for the years ended December 31, 2018, 2017,2021, 2020, and 2016.2019. For each of the periods presented, the table includes the calculated ratios based on reported net earnings available to common shareholders.income (loss). Our return on average common shareholders' equity isprior to 2021 was negatively impacted as the result of capital required to support goodwill. To the extent this performance metric is used to compare our historical performance with other financial institutions that dodid not have merger and acquisition-related intangible assets, we believe it is beneficial to also consider the return on average tangible common shareholders' equity. The return on average tangible common shareholders' equity is calculated by dividing net earnings available to common shareholdersincome (loss) by average shareholders' common equity less average goodwill and intangible assets, net (excluding MSRs). The return on average tangible common shareholders' equity is considered a non-GAAP financial measure and should be viewed in conjunction with the return on average common shareholders' equity.  
 
Return on Average Assets, Common Shareholders' Equity and Tangible Common Shareholders' Equity 
For the Years Ended December 31, 2021, 2020, and 2019
 
(dollars in thousands)202120202019
Return on average assets1.39 %(5.22)%1.27 %
Return on average common shareholders' equity15.56 %(51.08)%8.42 %
Return on average tangible common shareholders' equity15.63 %(60.34)%14.77 %
Calculation of average common tangible shareholders' equity:  
Average common shareholders' equity$2,700,711 $2,982,458 $4,206,380 
Less: average goodwill and other intangible assets, net(12,057)(457,550)(1,808,879)
Average tangible common shareholders' equity$2,688,654 $2,524,908 $2,397,501 


42

(dollars in thousands)2018 2017 2016
Return on average assets1.21% 0.97% 0.95%
Return on average common shareholders' equity7.90% 6.17% 5.96%
Return on average tangible common shareholders' equity14.45% 11.49% 11.34%
Calculation of average common tangible shareholders' equity:     
Average common shareholders' equity$4,002,700
 $3,929,566
 $3,856,890
Less: average goodwill and other intangible assets, net(1,814,756) (1,821,223) (1,828,575)
Average tangible common shareholders' equity$2,187,944
 $2,108,343
 $2,028,315


Additionally, management believes tangible common equity and the tangible common equity ratio are meaningful measures of capital adequacy. Umpqua believes the exclusion of certain intangible assets in the computation of tangible common equity and tangible common equity ratio provides a meaningful base for period-to-period and company-to-company comparisons, which management believes will assist investors in analyzing the operating results and capital of the Company. Tangible common equity is calculated as total shareholders' equity less preferred stock and less goodwill and other intangible assets, net (excluding MSRs). In addition, tangible assets are total assets less goodwill and other intangible assets, net (excluding MSRs).  The tangible common equity ratio is calculated as tangible common shareholders' equity divided by tangible assets. The tangible common equity and tangible common equity ratio is considered a non-GAAP financial measure and should be viewed in conjunction with the total shareholders' equity and the total shareholders' equity ratio.
The following table provides a reconciliation of ending shareholders' equity (GAAP) to ending tangible common equity (non-GAAP), and ending assets (GAAP) to ending tangible assets (non-GAAP) as of December 31, 20182021, and December 31, 2017

Reconciliations of Total Shareholders' Equity to Tangible Common Shareholders' Equity and Total Assets to Tangible Assets 
(dollars in thousands) December 31, 2018 December 31, 2017
Total shareholders' equity$4,056,442
 $3,969,367
Subtract:   
Goodwill1,787,651
 1,787,651
  Other intangible assets, net23,964
 30,130
Tangible common shareholders' equity$2,244,827
 $2,151,586
Total assets$26,939,781
 $25,680,447
Subtract:   
Goodwill1,787,651
 1,787,651
  Other intangible assets, net23,964
 30,130
Tangible assets$25,128,166
 $23,862,666
Tangible common equity ratio8.93% 9.02%
2020: 
(dollars in thousands) December 31, 2021December 31, 2020
Total shareholders' equity$2,749,270 $2,704,577 
Subtract:  
Goodwill— 2,715 
  Other intangible assets, net8,840 13,360 
Tangible common shareholders' equity$2,740,430 $2,688,502 
Total assets$30,640,936 $29,235,175 
Subtract:  
Goodwill— 2,715 
  Other intangible assets, net8,840 13,360 
Tangible assets$30,632,096 $29,219,100 
Tangible common equity ratio8.95 %9.20 %
 
Non-GAAP financial measures have inherent limitations, are not required to be uniformly applied, and are not audited. Although we believe these non-GAAP financial measures are frequently used by stakeholders in the evaluation of a company, they have limitations as analytical tools, and should not be considered in isolation or as a substitute for analyses of results as reported under GAAP.
  
NET INTEREST INCOME 
 
Net interest income is the largest source of our income. Net interest income for 2018 was $938.6 million, an increase of $73.02021 increased by $37.1 million or 8%4% compared to the same period in 2017.2020. The increase in net interest income in 20182021 compared to 20172020 was driven by growth in interest-earning assets, specificallymainly due to the loan and lease portfolio, reflecting strong growth during the year, along with higher average yields on loans and leases, taxable investments and an increase in yields on loans held for sale related to higher mortgage rates during the period. The increase was partially offset by increased volumeslower cost of interest-bearing liabilities due to lower volume of retail and an increasebrokered time deposits as the Bank has allowed these higher-cost deposits to run off as well as a decrease in borrowings during the averageyear. The Bank has reduced deposit exception pricing on money market and time deposits to reduce the cost of funds due to rising interest rates. In addition, the accretion of the purchase discount on acquired loans continued to decline in 2018.
Net interest income for 2017 was $865.7 million, an increase of $27.6 million or 3% compared to the same period in 2016. The increase in net interest income in 2017 compared to 2016 was driven primarily by higher average balances of loans and leases and investment securities, partially offset by lower average yields on loans and leases including a lower level of accretion of the purchase discount on acquired loans. The increase in net interest income was also offset by increased volumes of interest-bearing liabilities and an increase in the average cost of funds due to rising market rates in 2017.

these deposits.
The net interest margin (net interest income as a percentage of average interest-earning assets) on a fully tax equivalent basis was 4.04%3.18% for 2018, an increase2021, a decrease of 105 basis points compared to 2017.2020.  The increasedecrease in the net interest margin primarily resulted from highera decrease in the average yields on the loan and lease portfolio, the loans held for sale, and taxable investments,interest-earning assets, partially offset by an increasethe decline in the cost of interest-bearing liabilities. In addition, yields on tax-exempt investments decreased due to the impact of the decline in the tax-effect adjustment on these securities.
The yield on loans and leases for 2018 increased2021 decreased by 1823 basis points as compared to 2017.2020, primarily attributable to loans and leases repricing at lower interest rates as compared to prior periods. The total cost of interest-bearing liabilities for 2018 was 0.84%, representing an increase of 31decreased 49 basis points, for 2021, as compared to 2017, driven largely by the four federal funds rate increases during the year. The cost of time deposits was 1.57% in 2018 compared to 1.05% in 2017, reflecting significant growth of the time deposit portfolio driven by promotional retail offers and brokered time deposits.
The net interest margin on a fully tax-equivalent basis was 3.94% for 2017, a decrease of 8 basis points compared2020, due to the same period in 2016. The decrease in net interest margin primarily resulted from the lower average yields on the loanrates and lease portfolio,corresponding deposit pricing strategy, as well as an increasea decrease in the cost of interest-bearing liabilities. The yield on loans and leases for 2017 decreased by 9 basis points compared to 2016. The total cost of interest-bearing liabilities for 2017 was 0.53%, representing an increase of 7 basis points compared to 2016. The cost of time deposits was 1.05% in 2017 compared to 0.86% in 2016.

average borrowings. Our net interest income is affected by changes in the amount and mix of interest-earning assets and interest-bearing liabilities, as well as changes in the yields earned on interest-earning assets and rates paid on deposits and borrowed funds. The Company continues to be "asset-sensitive." The decrease in yields on earning assets has continued to impact net interest margin, even as liabilities reprice downward.

43

The following table presents condensed average balance sheet information, together with interest income and yields on average interest-earning assets, and interest expense and rates paid on average interest-bearing liabilities for years ended December 31, 2018, 20172021, 2020, and 2016: 2019: 

Average Rates and Balances
202120202019
(dollars in thousands) 2018 2017 2016(dollars in thousands) Average BalanceInterest Income or ExpenseAverage Yields or RatesAverage BalanceInterest Income or ExpenseAverage Yields or RatesAverage BalanceInterest Income or ExpenseAverage Yields or Rates
Average Balance Interest Income or Expense Average Yields or Rates Average Balance Interest Income or Expense Average Yields or Rates Average Balance Interest income or Expense Average Yields or Rates
INTEREST-EARNING ASSETS:                 INTEREST-EARNING ASSETS:         
Loans held for sale$288,288
 $14,475
 5.02% $383,802
 $14,374
 3.75% $416,724
 $15,995
 3.84%Loans held for sale$500,070 $15,149 3.03 %$588,058 $20,509 3.49 %$299,560 $14,477 4.83 %
Loans and leases (1)19,562,369
 957,639
 4.90% 18,169,449
 856,944
 4.72% 17,190,625
 827,596
 4.81%
Loans and leases (1)
21,925,108 875,366 3.99 %22,082,359 930,930 4.22 %20,889,769 1,036,600 4.96 %
Taxable securities2,729,950
 78,002
 2.86% 2,851,136
 59,478
 2.09% 2,314,062
 47,826
 2.07%Taxable securities3,321,142 61,717 1.86 %2,796,581 50,354 1.80 %2,701,821 58,419 2.16 %
Non-taxable securities (2)281,906
 10,316
 3.66% 286,605
 13,244
 4.62% 284,780
 13,426
 4.71%
Non-taxable securities (2)
248,256 7,458 3.00 %240,054 7,500 3.12 %264,017 8,971 3.40 %
Temporary investments and interest-bearing deposits446,500
 8,665
 1.94% 421,836
 4,380
 1.04% 736,854
 3,918
 0.53%Temporary investments and interest-bearing deposits2,936,273 3,864 0.13 %1,637,440 4,739 0.29 %688,258 14,180 2.06 %
Total interest earning assets23,309,013
 1,069,097
 4.59% 22,112,828
 948,420
 4.29% 20,943,045
 908,761
 4.34%
Allowance for loan and lease losses(144,243)     (138,587)     (132,492)    
Total interest earning assets (1), (2)
Total interest earning assets (1), (2)
28,930,849 963,554 3.33 %27,344,492 1,014,032 3.71 %24,843,425 1,132,647 4.56 %
Other assets3,046,163
     3,099,903
     3,269,200
    Other assets1,336,523   1,867,241   3,128,419   
Total assets$26,210,933
     $25,074,144
     $24,079,753
    Total assets$30,267,372   $29,211,733   $27,971,844   
INTEREST-BEARING LIABILITIES:                 INTEREST-BEARING LIABILITIES:         
Interest-bearing checking$2,333,662
 $7,675
 0.33% $2,322,194
 $3,725
 0.16% $2,189,589
 $2,415
 0.11%
Interest-bearing demand depositsInterest-bearing demand deposits$3,462,035 $1,865 0.05 %$2,754,417 $5,712 0.21 %$2,365,845 $12,040 0.51 %
Money market deposits6,438,175
 27,599
 0.43% 6,741,983
 13,069
 0.19% 6,773,939
 10,499
 0.15%Money market deposits7,624,707 5,964 0.08 %7,193,470 19,811 0.28 %6,740,502 56,633 0.84 %
Savings deposits1,473,134
 1,356
 0.09% 1,412,039
 699
 0.05% 1,248,831
 655
 0.05%Savings deposits2,200,608 729 0.03 %1,697,353 801 0.05 %1,467,263 1,746 0.12 %
Time deposits3,575,526
 56,055
 1.57% 2,672,687
 28,089
 1.05% 2,518,507
 21,671
 0.86%Time deposits2,217,464 18,593 0.84 %3,882,684 73,876 1.90 %4,483,818 97,522 2.17 %
Total interest-bearing deposits13,820,497
 92,685
 0.67% 13,148,903
 45,582
 0.35% 12,730,866
 35,240
 0.28%Total interest-bearing deposits15,504,814 27,151 0.18 %15,527,924 100,200 0.65 %15,057,428 167,941 1.12 %
Federal funds purchased and repurchase agreements287,767
 506
 0.18% 344,200
 475
 0.14% 333,919
 132
 0.04%
Term debt785,593
 13,604
 1.73% 846,542
 14,159
 1.67% 897,050
 15,005
 1.67%
Repurchase agreements and federal funds purchasedRepurchase agreements and federal funds purchased454,994 280 0.06 %370,091 766 0.21 %319,723 2,092 0.65 %
BorrowingsBorrowings195,985 2,838 1.45 %1,014,240 13,921 1.37 %896,681 17,564 1.96 %
Junior subordinated debentures370,518
 21,715
 5.86% 365,196
 18,000
 4.93% 359,003
 15,674
 4.37%Junior subordinated debentures369,259 12,127 3.28 %325,633 15,221 4.67 %373,253 22,845 6.12 %
Total interest-bearing liabilities15,264,375
 128,510
 0.84% 14,704,841
 78,216
 0.53% 14,320,838
 66,051
 0.46%Total interest-bearing liabilities16,525,052 42,396 0.26 %17,237,888 130,108 0.75 %16,647,085 210,442 1.26 %
Non-interest-bearing deposits6,699,112
     6,202,835
     5,616,585
    Non-interest-bearing deposits10,669,531   8,576,436   6,746,607   
Other liabilities244,746
     236,902
     285,440
    Other liabilities372,078   414,951   371,772   
Total liabilities22,208,233
     21,144,578
     20,222,863
    Total liabilities27,566,661   26,229,275   23,765,464   
Common equity4,002,700
     3,929,566
     3,856,890
    Common equity2,700,711   2,982,458   4,206,380   
Total liabilities and shareholders' equity$26,210,933
     $25,074,144
     $24,079,753
    Total liabilities and shareholders' equity$30,267,372   $29,211,733   $27,971,844   
NET INTEREST INCOME(2)  $940,587
     $870,204
     $842,710
  $921,158   $883,924   $922,205  
NET INTEREST SPREAD    3.75%     3.76%  
  
 3.88%NET INTEREST SPREAD 3.07 %  2.96 %  3.30 %
AVERAGE YIELD ON EARNING ASSETS (1), (2)    4.59%     4.29%  
  
 4.34%
INTEREST EXPENSE TO EARNING ASSETS    0.55%     0.35%  
  
 0.32%
NET INTEREST INCOME TO EARNING ASSETS OR NET INTEREST MARGIN (1), (2)    4.04%     3.94%  
  
 4.02%
NET INTEREST INCOME TO EARNING ASSETS OR NET INTEREST MARGIN (1), (2)
  3.18 %  3.23 %  3.71 %
 
(1)
Non-accrual loans and leases are included in the average balance.   
(2)
Tax-exempt income has been adjusted to a tax equivalent basis at a 21% tax rate for 2018 and a 35% tax rate for 2017 and 2016. The amount of such adjustment was an addition to recorded income of approximately $1.9 million, $4.5 million, and $4.6 million for the years ended 2018, 2017, and 2016, respectively.

(1)Non-accrual loans and leases are included in the average balance.   

(2)Tax-exempt income has been adjusted to a tax equivalent basis at a 21% tax rate. The amount of such adjustment was an addition to recorded income of approximately $1.5 million, $1.4 million, and $1.6 million for the years ended 2021, 2020, and 2019, respectively.


44

The following table sets forth a summary of the changes in tax equivalent net interest income due to changes in average asset and liability balances (volume) and changes in average rates (rate) for 20182021 compared to 2017 and 2017 compared to 2016.2020. Changes in tax equivalent interest income and expense, which are not attributable specifically to either volume or rate, are allocated proportionately between both variances. 

2021 compared to 20202020 compared to 2019
 Increase (decrease) in interest income and expense due to changes inIncrease (decrease) in interest income and expense due to changes in
(in thousands)VolumeRateTotalVolumeRateTotal
Interest-earning assets:      
Loans held for sale$(2,854)$(2,506)$(5,360)$10,932 $(4,900)$6,032 
Loans and leases(6,587)(48,977)(55,564)56,730 (162,400)(105,670)
Taxable securities9,683 1,680 11,363 1,988 (10,053)(8,065)
Non-taxable securities (1)
251 (293)(42)(779)(692)(1,471)
Temporary investments and interest bearing deposits2,544 (3,419)(875)9,197 (18,638)(9,441)
Total interest-earning assets(1)
3,037 (53,515)(50,478)78,068 (196,683)(118,615)
Interest-bearing liabilities:      
Interest bearing demand1,188 (5,035)(3,847)1,723 (8,051)(6,328)
Money market1,122 (14,969)(13,847)3,573 (40,395)(36,822)
Savings202 (274)(72)239 (1,184)(945)
Time deposits(23,993)(31,290)(55,283)(12,228)(11,418)(23,646)
Repurchase agreements and federal funds146 (632)(486)30 (1,356)(1,326)
Borrowings(11,810)727 (11,083)2,093 (5,736)(3,643)
Junior subordinated debentures1,851 (4,945)(3,094)(2,673)(4,951)(7,624)
Total interest-bearing liabilities(31,294)(56,418)(87,712)(7,243)(73,091)(80,334)
Net increase (decrease) in net interest income (1)
$34,331 $2,903 $37,234 $85,311 $(123,592)$(38,281)
(1) Tax exempt income has been adjusted to a tax equivalent basis at a 21% tax rate.
(in thousands)2018 compared to 2017 2017 compared to 2016
 Increase (decrease) in interest income and expense due to changes in Increase (decrease) in interest income and expense due to changes in
 Volume Rate Total Volume Rate Total
INTEREST-EARNING ASSETS:           
Loans held for sale$(4,091) $4,192
 $101
 $(1,240) $(381) $(1,621)
Loans and leases67,363
 33,332
 100,695
 46,418
 (17,070) 29,348
Taxable securities(2,624) 21,148
 18,524
 11,200
 452
 11,652
Non-taxable securities (1)
(214) (2,714) (2,928) 86
 (268) (182)
Temporary investments and interest bearing deposits270
 4,015
 4,285
 (2,171) 2,633
 462
     Total (1)
60,704
 59,973
 120,677
 54,293
 (14,634) 39,659
INTEREST-BEARING LIABILITIES:           
Interest bearing demand18
 3,932
 3,950
 156
 1,154
 1,310
Money market(615) 15,145
 14,530
 (50) 2,620
 2,570
Savings31
 626
 657
 83
 (39) 44
Time deposits11,389
 16,577
 27,966
 1,391
 5,027
 6,418
Repurchase agreements and federal funds(86) 117
 31
 4
 339
 343
Term debt(1,043) 488
 (555) (845) (1) (846)
Junior subordinated debentures266
 3,449
 3,715
 275
 2,051
 2,326
Total9,960
 40,334
 50,294
 1,014
 11,151
 12,165
Net increase (decrease) in net interest income (1)
$50,744
 $19,639
 $70,383
 $53,279
 $(25,785) $27,494


(1)
Tax exempt income has been adjusted to a tax equivalent basis at a 21% tax rate for 2018 and a 35% tax rate for 2017 and 2016.

PROVISION FOR LOAN AND LEASECREDIT LOSSES
 
The Company had a $42.7 million recapture of provision for loan and leasecredit losses was $55.9 million for 2018,2021, as compared to $47.3a $204.9 million provision for 2017,credit losses for 2020. The change in the provision for credit losses for 2021 as compared to the prior year, is primarily attributable to the stabilizing of credit quality metrics and $41.7 millionthe improvement in economic forecasts used in credit models as well as loan mix changes, which allowed for 2016.a recapture of previous provision for credit losses. The Company adopted CECL as of January 1, 2020, CECL requires a current expected credit loss for the life of loans, which may result in volatility in the provision for credit losses. As aan annualized percentage of average outstanding loans and leases, the recapture of provision for credit losses recorded for 2021 was (0.19)%. As an annualized percentage of average outstanding loans and leases, the provision for loan and leasecredit losses recorded for 20182020 was 0.29%, an increase of 3 basis points from 2017 and an increase of 5 basis points from 2016.0.92%.

The increase in the provision for loan and lease losses in 2018 compared to 2017 is primarily attributable to strong growth in the loan portfolio, as well as an increase in net charge-offs. The loan portfolio increased by $1.4 billion since December 31, 2017. Net-charge offs were $51.6$44.9 million for 2018,2021, or 0.26%0.20% of average loans and leases, compared to net charge-offs of $40.6$71.1 million, or 0.22%0.32% of average loans and leases, for 2017.2020. The majority of net charge-offs relate to losses realized in the leaseleases and equipment finance portfolio, which isloans, included inwithin the commercial loan portfolio.


The increase in the provision for loan and lease losses in 2017 compared to 2016 is primarily attributable to strong growth in the loan portfolio, as well as an increase in net charge-offs. The loan portfolio increased by $1.6 billion in 2017. Net charge-offs for 2017 were $40.6 million or 0.22%

45


The Company recognizes the charge-off of impairment reserves on impairedTypically, loans in a non-accrual status will not have an allowance for credit loss as they will be written down to their net realizable value or charged-off. However, the periodnet realizable value for homogeneous leases and equipment finance agreements are determined by the loss given default calculated by the CECL model, and therefore homogeneous leases and equipment finance agreements on non-accrual will have an allowance for credit loss amount until they arise for collateral dependent loans.  Therefore, thebecome 181 days past due, at which time they are charged-off. The non-accrual loansleases and equipment finance agreements of $50.8$8.9 million as of December 31, 20182021 have already beena related allowance for credit losses of $7.0 million, with the remaining loans written-down to their estimated fair value, less estimated costs to sell, and are expected to be resolved with no additional material loss, absent further decline in market prices.

NON-INTEREST INCOME
 
Non-interest income for 2018 was $279.4 million, an increase of $930,000, compared to the same period in 2017. Non-interest income for 2017 was $278.5 million, a decrease of $23.2 million, or 8%, compared to 2016. The following table presents the key components of non-interest income for years ended December 31, 2018, 20172021 and 2016: 2020:
2021 compared to 2020
(dollars in thousands)20212020Change AmountChange Percent
Service charges on deposits$42,086 $40,838 $1,248 %
Card-based fees36,114 28,190 7,924 28 %
Brokerage revenue5,112 15,599 (10,487)(67)%
Residential mortgage banking revenue, net186,811 270,822 (84,011)(31)%
Gain (loss) on sale of debt securities, net190 (182)(96)%
(Loss) gain on equity securities, net(1,511)769 (2,280)(296)%
Gain on loan and lease sales, net15,715 6,707 9,008 134 %
BOLI income8,302 8,399 (97)(1)%
Other income63,681 40,495 23,186 57 %
Total non-interest income$356,318 $412,009 $(55,691)(14)%
Non-Interest Income 
Years EndedDuring the current year, the Company added the card-based fees line item, which we previously included in the service charges on deposits and other income line items. Prior periods have been reclassified to conform to the current presentation. Card-based fees are comprised of debit and credit card income, ATM fees, and merchant services income. Debit and credit card income is primarily comprised of interchange fees earned when our customers' debit and credit cards are processed through card payment networks. The increase in the year ended December 31,
2021, as compared to prior year, is attributable to increased customer spending with debit and credit cards, given strengthening economic activity combined with an increase in contactless payment options and customer activity. Included in service charges on deposits are non-sufficient funds and overdraft fees, which were $15.1 million and $15.7 million for the years ended December 31, 2021 and 2020, respectively.
(dollars in thousands)2018 compared to 2017 2017 compared to 2016
 2018 2017 Change Amount Change Percent 2017 2016 Change Amount Change Percent
Service charges on deposits$62,124
 $61,469
 $655
 1 % $61,469
 $61,268
 $201
  %
Brokerage revenue16,480
 16,083
 397
 2 % 16,083
 17,033
 (950) (6)%
Residential mortgage banking revenue, net118,235
 136,276
 (18,041) (13)% 136,276
 157,863
 (21,587) (14)%
Gain on investment securities, net14
 27
 (13) (48)% 27
 858
 (831) (97)%
Unrealized holding losses on equity securities(1,484) 
 (1,484) nm
 
 
 
  %
Gain on sale of loans, net7,834
 18,012
 (10,178) (57)% 18,012
 15,144
 2,868
 19 %
Loss on junior subordinated debentures carried at fair value
 (14,727) 14,727
 (100)% (14,727) (6,323) (8,404) 133 %
BOLI income8,297
 8,214
 83
 1 % 8,214
 8,514
 (300) (4)%
Other income67,917
 53,133
 14,784
 28 % 53,133
 47,371
 5,762
 12 %
Total$279,417
 $278,487
 $930
  % $278,487
 $301,728
 $(23,241) (8)%
nm = not meaningful               


Brokerage revenue decreased for the year ended December 31, 2021 as compared to prior periods, due to the sale of Umpqua Investments, Inc. in April 2021.

Residential mortgage banking revenue, which is the primary source of income for the periodMortgage Banking segment, decreased for the year ended December 31, 2018 compared to December 31, 2017 decreased by $18.0 million.2021. The decrease was primarily driven by a 16% decrease in closed loans for sale volume,is due to lower refinance demand as well as a decreasedecline in the gain on sale margin, due to 3.09%,normalizing margins, caused by rising rates. Revenue related to origination and sale of residential mortgages decreased by $150.4 million, as compared to 3.51% in 2017.the prior period. This decrease was partiallyis offset by $2.9 million growth in servicing income and $10.1 million decrease in thelower loss on the fair value of the MSR. Residential mortgage banking revenue forMSR asset as the period ended December 31, 2017 compared to December 31, 2016 decreased by $21.6 million. The decrease was primarily driven by a 14% decrease in closed loans for sale volume, as well as a decrease in the gain on sale margin to 3.51%, compared to 3.72% in 2016. This decrease was partially offset by $4.6 million growth in servicing and $2.7 million less of a loss on the fair value of the MSR.

The unrealized holding losses on equity securities of $1.5$7.8 million for the year ended December 31, 2018, were reported2021, compares to a loss on fair value of $73.1 million for the same period in earnings rather than2020.

For-sale mortgage closed loan volume decreased 29% as compared to the prior period. Gain on sale margin decreased to 3.32% in other comprehensive losses, net of tax,2021, compared to 4.62% in 2020 due to decreases in refinance demand. Direct expense related to the origination of for-sale mortgage loans as a change in accounting principle in 2018 that requires equity securities to be recorded at fair value with changes in fair value reported in net income.

The Company sells government guaranteed loans on a recurring basis to provide a diversified sourcepercentage of noninterest income. Gain on sales of government guaranteed loans contributed $5.7 million in 2018, $4.2 million in 2017 and $2.9 million in 2016. Additionally, the Company sells portfolio loans to take advantage of opportunistic pricing, dispose of criticized or potential problem loans, manage portfolio concentrations to internal policies, orloan production was 2.00% for other strategic purposes, which causes the gain on sale of loans to fluctuate year over year, depending on this activity.

For the year ended December 31, 2018,2021, compared to 1.90% for the unrealized lossesyear ended December 31, 2020.


46

Origination volume for mortgage loans is generally linked to the level of interest rates. When rates fall, origination volumes are expected to be elevated relative to historical levels. If rates rise, origination volumes would be expected to fall. Margins observed in the current period could be expected to narrow somewhat in future periods as mortgage industry capacity constraints ease and refinance demand is met. The MSR asset value is also sensitive to interest rates, and generally falls with lower rates and rises with higher rates.

The following table presents our residential mortgage banking revenues for the years ended December 31, 2021 and 2020:
(in thousands)20212020
Origination and sale$157,789 $308,219 
Servicing36,836 35,706 
Change in fair value of MSR asset:
Changes due to collection/realization of expected cash flows over time(18,903)(19,680)
  Changes in valuation inputs or assumptions (1)
11,089 (53,423)
Balance, end of period$186,811 $270,822 
LHFS Production Statistics:
Closed loan volume for-sale$4,747,104 $6,666,500 
Gain on sale margin3.32 %4.62 %
(1)The changes in valuation inputs and assumptions principally reflect changes in discount rates and prepayment speeds, which are primarily affected by changes in interest rates.

The gain on junior subordinated debentures carried at fair value of $23.3 million, were recorded net of tax as other comprehensive losses, rather than reportedloan and lease sales in earnings as in prior periods2021 increased compared to 2020 due to a change in accounting principle for liabilities elected to be recorded at fair value. We reported losses of $14.7 million for 2017 and $6.3 million for 2016 in earnings. Thean increase in 2017 was the result of the change in fair value due to the estimated continued tightening of market credit spreadsSBA loan sales, driven by higher government guarantees and incentives for these instruments.borrowers.


Other income in 20182021 compared to 20172020 increased by $14.8 million, driven primarily by thedue to an increase in swap derivative gain (loss) of $5.8 million related to the sale of substantially all of the assets of Pivotus, Inc. and increased swap revenue of $6.3 million compared to 2017. Other income in 2017 compared to 2016 increased by $5.8 million, attributable to increased collaboration income from Pivotus of $2.5 million and increased swap revenue of $3.9 million compared to 2016.$17.8 million.
  

NON-INTEREST EXPENSE
 
Non-interest expense for 2018 was $739.5 million, a decrease of $8.4 million, or 1%, compared to 2017. Non-interest expense for 2017 was $747.9 million, an increase of $10.7 million, or 1%, compared to 2016.  The following table presents the key elements of non-interest expense for the years ended December 31, 2018, 20172021 and 2016.2020:
2021 compared to 2020
(dollars in thousands)20212020Change AmountChange Percent
Salaries and employee benefits$480,820 $479,247 $1,573 — %
Occupancy and equipment, net137,546 151,650 (14,104)(9)%
Communications11,564 11,843 (279)(2)%
Marketing7,381 8,313 (932)(11)%
Services48,800 46,640 2,160 %
FDIC assessments9,238 12,516 (3,278)(26)%
Intangible amortization4,520 4,986 (466)(9)%
Merger related expenses15,183 — 15,183 nm
Other expenses45,404 45,956 (552)(1)%
Non-interest expense before goodwill impairment760,456 761,151 (695)— %
Goodwill impairment— 1,784,936 (1,784,936)nm
Total non-interest expense$760,456 $2,546,087 $(1,785,631)(70)%
nm = not meaningful
Non-Interest Expense 
Years Ended December 31,

47

(dollars in thousands)2018 compared to 2017 2017 compared to 2016
 2018 2017 Change Amount Change Percent 2017 2016 Change Amount Change Percent
Salaries and employee benefits$425,575
 $438,180
 $(12,605) (3)% $438,180
 $424,830
 $13,350
 3 %
Occupancy and equipment, net148,724
 150,545
 (1,821) (1)% 150,545
 151,944
 (1,399) (1)%
Communications17,233
 18,932
 (1,699) (9)% 18,932
 21,265
 (2,333) (11)%
Marketing11,313
 8,918
 2,395
 27 % 8,918
 10,913
 (1,995) (18)%
Services62,730
 45,302
 17,428
 38 % 45,302
 42,795
 2,507
 6 %
FDIC assessments16,094
 15,014
 1,080
 7 % 15,014
 15,508
 (494) (3)%
Loss (gain) on other real estate owned, net867
 (557) 1,424
 (256)% (557) (279) (278) 100 %
Intangible amortization6,166
 6,756
 (590) (9)% 6,756
 8,622
 (1,866) (22)%
Merger related expenses
 9,324
 (9,324) (100)% 9,324
 15,313
 (5,989) (39)%
Goodwill impairment
 
 
  % 
 142
 (142) nm
Other expenses50,763
 55,461
 (4,698) (8)% 55,461
 46,102
 9,359
 20 %
Total$739,465
 $747,875
 $(8,410) (1)% $747,875
 $737,155
 $10,720
 1 %
nm = not meaningful               

Salaries and employee benefits costs decreased $12.6 million for 2018 compared to the prior year. The Home Lending segment expense is down $12.6 million related toGoodwill impairment of $1.8 billion was recorded as of March 31, 2020, following an interim impairment analysis triggered by the decline in productioninterest rates and economic impacts of COVID-19, as well as declines in 2018 relative to the prior year.  The Retail segment expenseCompany's stock price. There is down $7.1 millionno impairment recorded in the current period.
Occupancy and equipment decreased primarily due to a decrease in rent-related expenses with the consolidation of 31 stores in 2018.  These declines in salariesstore and benefits were partially offset by increases in Wholesale and Wealth Management to support middle-market penetration and core fee income growth initiatives.  Additionally, salaries and employee benefit includes $5.6 million in severance expense related to the Company's organizational simplification and operational excellence initiatives that were offset by resulting savings in the second half of the year. The increase from 2016 to 2017 primarily related to increases in insurance costs, employee profit sharing and retirement benefits,back office locations as well as an increasedecreased software and software amortization expense, mainly due to one-time software impairment charges in full-time equivalent employees. A portion of the increase included increased compensation for Pivotus employees.
Net occupancy and equipment expense decreased by $1.8 million in 2018 compared to the prior year as a result of the reduction2020 associated with technology contract exits not repeated in the number of store locations, offset by additional software maintenance contract expenses during the periods. The decrease of $1.4 million from 2017 compared to 2016 was the result of a decline in the amortization of purchase price adjustments related to furniture, fixtures, and equipment from prior acquisitions.
Communications costs decreased by $1.7 million in 2018 compared to 2017 primarily due to declines in telephone and data processing costs. Communication costs decreased by $2.3 million in 2017 compared to 2016 primarily due to decreased data processing costs due to consolidation and efficiency efforts.
Marketing expense increased by $2.4 million in 2018 compared to 2017, which is related to our marketing campaign to educate our customers about the bank's new customer-focused technologies and digital marketing efforts. The decrease of $2.0 million in 2017 compared to 2016 primarily related to lower advertising costs associated with branding initiatives compared to prior years.
Services expense increased by $17.4 million in 2018 compared to 2017, primarily related to consulting fees in 2018 to assist with the identification and implementation of organizational simplification and efficiencies, including procurement, occupancy optimization, and providing a more efficient customer experience. The increase in 2017 compared to 2016 is due to increased examination and consulting fees.

period.
Merger related expenses of $9.3 million and $15.3 million incurred in 2017 and 2016, respectively, relateare directly related to the pending merger with Sterling and were the result of costs associated with the final work on a non-customer facing system conversion. There were no merger related expensesColumbia, which is expected to close in 2018.

Merger Related Expense
Years Ended December 31,
(in thousands) 2017 2016
Legal and professional $7,590
 $6,904
Premises and equipment 980
 5,950
Personnel 754
 1,405
Communication 
 291
Other 
 763
  Total merger related expense $9,324
 $15,313

mid-2022.
Other non-interest expenses decreased by $4.7 million in 2018 compared to 2017 due primarily to a one-time charitable contribution of $2.0 million in 2017 that did not recur in 2018. The decrease in other expense was partially offset byconsistent with the prior year despite an increase in exit and disposal costs, duringas the period related toCompany closed store consolidations. Other non-interest expenses increased in 2017 compared to 2016 due to an increase in money market brokered deposit feeslocations and exited back-office leases as part of $2.6 million due to increased market rates.the Next Gen 2.0 strategy. Exit and disposal costs increased by $1.3 million due to continuing retail store consolidation efforts, charitable contributions increased by $1.5were $12.8 million and net non-performing loan expenses increased$2.6 million for the years 2021 and 2020, respectively. The increase was offset by $1.1 million.a decrease of $3.5 million in charitable donations, a decrease of $2.2 million in debit card fraud losses, and a decrease of $1.8 million in losses on disposal of fixed assets, as well as other miscellaneous fluctuations in other expenses.


INCOME TAXES
 
Our consolidated effective tax rate as a percentage of pre-tax income for 20182021 was 25.2%24.7%, compared to 30.6%an effective rate of pre-tax net loss of (4.6)% for 2017 and 36.3% for 2016.2020. The 20182020 effective tax rate became negative primarily due to impairment of non-deductible goodwill. The 2021 effective tax rate differed from the federal statutory rate of 21% and the apportioned state rate of 6.4% (net of the federal tax benefit) principally because of the relative amountstate taxes, income on tax-exempt investment securities, reversals of income we earn in each state jurisdiction, tax-exempt income,unrecognized tax benefits, nondeductible merger expenses, non-taxable income arising from bank ownedbank-owned life insurance, tax credits arising from low-income housing investments, and nondeductible FDIC premiums.state audit refunds.


The 2018 effective tax rate decreased from 2017 primarily as a result


48


The 2017 provision for income taxes includes a net credit of $19.0 million, which includes $20.0 million related to the revaluation of our net deferred tax liability and amortization of tax credit investments associated with the passage of the Tax Act partially offset by the non-deductibility of certain executive compensation.


FINANCIAL CONDITION 
 
CASH AND CASH EQUIVALENTS 
Cash and cash equivalents were $2.8 billion at December 31, 2021, compared to $2.6 billion at December 31, 2020. The increase of interest bearing cash and temporary investments reflects strong deposit growth of $2.0 billion and the decrease in loans held for sale of $413.1 million that outpaced investment growth of $937.8 million and portfolio loan growth of $773.8 million. In addition, the Company paid down borrowings by $765.0 million during the year. An elevated on-balance sheet liquidity position enhances the Company's liquidity flexibility.

INVESTMENT SECURITIES 
 
The composition of our investment securities portfolio reflects management's investment strategy of maintaining an appropriate level of liquidity while providing a relatively stable source of interest income. The investment securities portfolio also mitigates interest rate and credit risk inherent in the loan portfolio, while providingprovides a vehicle for the investment of available funds, a source of liquidity (by pledging as collateral or through repurchase agreements) and collateral for certain public funds deposits.
Equity and other securities consist primarily of investments in fixed income mutual funds to support our Community Reinvestment ActCRA initiatives and securities invested in trustrabbi trusts for the benefit of certain executivescurrent or former executives and employees of acquired institutions as required by the underlying agreements. Equity and other securities were $61.8$81.2 million at December 31, 2018,2021, compared to $12.3$83.1 million at December 31, 2017.2020. This increase reflects the prospective change in classification ofdecrease is primarily due to losses on equity securities that were previously classified as available for sale.of $1.5 million during the year due to changes in fair value.
 
Investment debt securities available for sale were $3.0$3.9 billion as of December 31, 2018,2021, compared to $3.1$2.9 billion at December 31, 2017.2020.  The decreaseincrease is due to purchases of $1.8 billion of investment securities, offset by sales and paydowns of $440.2$761.2 million and a decrease in the fair value of investmentsinvestment securities available for sale of $35.2 million and the reclassification of equity securities previously classified as available for sale, offset by purchases of $449.4 million of investment securities.$125.0 million.


Investment securities held to maturity were $3.6 million as of December 31, 2018 compared to holdings of $3.8 million at December 31, 2017. The change relates to paydowns and maturities of investment securities held to maturity.
The following table presents the available for sale and held to maturity investment securities portfolio by major type as of December 31 for each of the last three years:
Summary of Investment Securities
(in thousands)December 31,
 2018 2017 2016
AVAILABLE FOR SALE     
U.S. Treasury and agencies$39,656
 $39,698
 $
Obligations of states and political subdivisions309,171
 308,456
 307,697
Residential mortgage-backed securities and
collateralized mortgage obligations
2,628,281
 2,665,645
 2,391,553
Investments in mutual funds and other equity securities
 51,970
 1,970
 $2,977,108
 $3,065,769
 $2,701,220
HELD TO MATURITY     
Residential mortgage-backed securities and
collateralized mortgage obligations
$3,606
 $3,803
 $4,216
 $3,606
 $3,803
 $4,216



The following table presents information regarding the amortized cost, fair value, average yield and maturity structure of the investment portfolio at December 31, 2018.2021:
Amortized CostFair Value
Average Yield (1)
U.S. treasury and agencies
One year or less$— $— — %
One to five years316,029 321,482 1.55 %
Five to ten years558,259 574,309 1.96 %
   Over ten years20,681 22,262 2.60 %
Total U.S. treasury and agencies894,969 918,053 1.83 %
Obligations of states and political subdivisions
One year or less23,166 23,507 3.26 %
One to five years137,668 145,980 3.32 %
Five to ten years138,542 140,044 2.36 %
Over ten years20,962 21,253 2.60 %
Total obligations of states and political subdivisions320,338 330,784 2.86 %
Other Securities
Residential mortgage-backed securities and collateralized mortgage obligations2,651,792 2,625,112 1.68 %
Total debt securities$3,867,099 $3,873,949 1.82 %
Investment Securities Composition*
December 31, 2018

 Amortized Cost Fair Value Average Yield
U.S. TREASURY AND AGENCIES     
One year or less$20,004
 $19,965
 1.40%
One to five years19,998
 19,691
 1.63%
 40,002
 39,656
 1.51%
      
OBLIGATIONS OF STATES AND POLITICAL SUBDIVISIONS     
One year or less59,303
 59,643
 4.44%
One to five years81,280
 82,024
 4.04%
Five to ten years138,097
 137,377
 3.41%
Over ten years30,292
 30,127
 3.63%
 308,972
 309,171
 3.80%
      
OTHER SECURITIES     
Residential mortgage-backed securities and collateralized mortgage obligations2,700,519
 2,632,925
 2.52%
Total securities$3,049,493
 $2,981,752
 2.64%
*(1)Weighted average yields are stated on a federal tax-equivalent basis of 21%. Weighted average yields for available for sale investments have been calculated on an amortized cost basis.



49

The mortgage-related securities in the table above include both pooled mortgage-backed issues and high-quality collateralized mortgage obligation structures, with an average duration of 4.14.8 years. These mortgage-related securities provide yield spread to U.S. Treasury or agency securities; however, the cash flows arising from them can be volatile due to refinancing of the underlying mortgage loans.


We review investment securities on an ongoing basis for the presence of other-than-temporary impairment ("OTTI") or permanent impairment, taking into consideration current market conditions, fair value in relationship to cost, extent and nature of the change in fair value, issuer rating changes and trends, whether we intend to sell a security or if it is more likely than not that we will be required to sell the security before recovery of our amortized cost basis of the investment, which may be maturity, and other factors.   


Gross unrealized losses in the available for sale investment portfolio was $75.2$52.0 million at December 31, 2018.2021. This consisted primarily of unrealized losses on residential mortgage-backed securities and collateralized mortgage obligations of $72.2$46.5 million.  The unrealized losses were primarily caused by interest rate increases subsequent to the purchase of the securities, and not credit quality. In the opinion of management, these securities are considered only temporarily impaired dueattributable to changes in market interest rates or the widening of market spreads subsequent to the initial purchase of thethese securities and are not dueattributable to concerns regardingchanges in credit quality. In the underlyingopinion of management, no allowance for credit losses was considered necessary on our debt securities as of the issuers or the underlying collateral.December 31, 2021.


RESTRICTED EQUITY SECURITIES
 
Restricted equity securities were $40.3$10.9 million at December 31, 2018and $43.5$41.7 million at December 31, 2017.2021 and 2020, respectively, the majority of which represents the Bank's investment in the Federal Home Loan Bank of Des Moines. The decrease is attributable to net redemptions of Federal Home Loan Bank ("FHLB")FHLB stock and Pacific Coast Banker's Bank stock.during the period due to decreased FHLB borrowing activity during the period. FHLB stock is carried at par and does not have a readily determinable fair value. Ownership of FHLB stock is restricted to the FHLB and member institutions, and can only be purchased and redeemed at par. At December 31, 2021, the Bank's minimum required investment in FHLB stock was $10.7 million.


LOANS AND LEASES

Loans andLeases, net 

Total loans and leases outstanding at December 31, 2018 were $20.4 billion, an increase of $1.4 billion2021 increased $773.8 million compared to year-end 2017.December 31, 2020. This increase iswas principally attributable to net new loan and lease originations of $1.6 billion,$735.4 million, with the majority of the increase in multifamily and residential mortgage loans, as well as a transfer of $315.9 million from loans held for sale to loans held for investment. The increase was partially offset by PPP loan forgiveness and payoffs, as well as loans sold of $156.2$231.0 million and charge-offs of $66.1 million and transfers$59.3 million. The loan to other real estate owned of $3.3 million during the period.

The following table presents the composition of the loan and lease portfolio, net of deferred fees and costs,deposit ratio as of December 31, 2021 is 85%, as compared to 88% for each of the last five years.

Loan and Lease Portfolio Composition
As ofyear ended December 31, 2020, which is an indication that deposit growth is outpacing loan growth.

50

(dollars in thousands)2018 2017 2016 2015 2014
 Amount % Amount % Amount % Amount % Amount %
Commercial real estate, net$10,291,343
 50.4% $9,727,104
 51.1% $9,345,489
 53.5% $9,285,611
 55.3% $8,879,306
 58.0%
Commercial, net4,732,603
 23.1% 4,278,703
 22.4% 3,576,446
 20.5% 3,174,574
 18.9% 2,948,597
 19.3%
Residential, net4,811,550
 23.6% 4,280,765
 22.5% 3,882,022
 22.3% 3,818,204
 22.7% 3,088,888
 20.2%
Consumer & other, net587,170
 2.9% 732,620
 4.0% 636,626
 3.7% 524,755
 3.1% 388,490
 2.5%
Total loans and leases, net$20,422,666
 100.0% $19,019,192
 100.0% $17,440,583
 100.0% $16,803,144
 100.0% $15,305,281
 100.0%


Loan and Lease Concentrations 

The following table presents the concentration distribution of our loan and lease portfolio by major type:type as of December 31, 2021 and 2020:

December 31, 2021December 31, 2020
(dollars in thousands)AmountPercentageAmountPercentage
Commercial real estate    
Non-owner occupied term, net$3,786,887 17 %$3,505,802 16 %
Owner occupied term, net2,332,422 10 %2,333,945 11 %
Multifamily, net4,051,202 18 %3,349,196 15 %
Construction & development, net890,338 %828,478 %
Residential development, net206,990 %192,761 %
Commercial  
Term, net3,008,473 13 %4,024,467 18 %
Lines of credit & other, net910,733 %862,760 %
Leases & equipment finance, net1,467,676 %1,456,630 %
Residential  
Mortgage, net4,517,266 20 %3,871,906 18 %
Home equity loans & lines, net1,197,170 %1,136,064 %
Consumer & other, net184,023 %217,358 %
Total, net of deferred fees and costs$22,553,180 100 %$21,779,367 100 %


 (dollars in thousands)
December 31, 2018 December 31, 2017
 Amount Percentage Amount Percentage
Commercial real estate       
Non-owner occupied term, net$3,573,065
 17.5% $3,483,197
 18.3%
Owner occupied term, net2,480,371
 12.1% 2,476,654
 13.0%
Multifamily, net3,304,763
 16.2% 3,060,616
 16.1%
Construction & development, net736,254
 3.6% 540,696
 2.8%
Residential development, net196,890
 1.0% 165,941
 0.9%
Commercial       
Term, net2,232,923
 10.9% 1,944,925
 10.2%
Lines of credit & other, net1,169,525
 5.7% 1,166,275
 6.1%
Leases & equipment finance, net1,330,155
 6.5% 1,167,503
 6.1%
Residential       
Mortgage, net3,635,073
 17.8% 3,182,888
 16.7%
Home equity loans & lines, net1,176,477
 5.8% 1,097,877
 5.8%
Consumer & other, net587,170
 2.9% 732,620
 4.0%
Total, net of deferred fees and costs$20,422,666
 100.0% $19,019,192
 100.0%


Maturities and Sensitivities of Loans to Changes in Interest Rates

The following table presents the maturity distribution of our commercial real estate and commercial loan portfolios and the rate sensitivity of these loans to changes in interest rates as of December 31, 2018:2021:
By MaturityLoans Over One Year by Rate Sensitivity
(in thousands)One Year or LessOne Through Five YearsFive Through 15 YearsOver 15 YearsTotalFixed RateFloating/Adjustable Rate
Commercial real estate$949,276 $2,209,198 $4,794,003 $3,315,362 $11,267,839 $1,347,300 $8,971,263 
Commercial$1,765,117 $2,777,152 $751,572 $93,041 $5,386,882 $2,359,074 $1,262,691 
Residential$5,591 $13,079 $643,176 $5,052,590 $5,714,436 $2,736,739 $2,972,106 
Consumer & other$10,194 $154,208 $18,891 $730 $184,023 $49,029 $124,800 

In April 2020, the Bank began originating loans to qualified small businesses under the PPP administered by the SBA. The remaining unamortized balance of the PPP-related net loan processing fees will be recognized as a yield adjustment over the remaining term of these loans, although the forgiveness of these loans by the SBA accelerates the recognition of these fees.
 (dollars in thousands)
December 31, 2021December 31, 2020
PPP principal balance$392,038 $1,777,145 
PPP deferred fees(11,598)(26,934)
Net PPP Balance$380,440 $1,750,211 
PPP loan count4,101 14,788 


51
(in thousands)By Maturity Loans Over One Year by Rate Sensitivity
 One Year or Less One Through Five Years Over Five Years Total Fixed Rate Floating Rate
Commercial real estate$991,851
 $1,875,456
 $7,424,036
 $10,291,343
 $1,269,632
 $8,029,860
Commercial (1)
$1,725,126
 $896,115
 $781,207
 $3,402,448
 $771,470
 $905,852


(1)
Excludes the lease and equipment finance portfolio.

ASSET QUALITY AND NON-PERFORMING ASSETS
 
The following table summarizes our non-performing assets and restructured loans:   
Non-Performing Assets 
As of December 31,
(dollars in thousands)2018 2017 2016 2015 2014
Loans and leases on non-accrual status$50,823
 $51,355
 $27,765
 $29,215
 $52,041
Loans and leases past due 90 days or more and accruing (1)
36,444
 30,963
 28,369
 15,169
 7,512
Total non-performing loans and leases87,267
 82,318
 56,134
 44,384
 59,553
Other real estate owned10,958
 11,734
 6,738
 22,307
 37,942
Total non-performing assets$98,225
 $94,052
 $62,872
 $66,691
 $97,495
Restructured loans (2)
$13,924
 $32,168
 $40,667
 $31,355
 $54,836
Allowance for loan and lease losses$144,871
 $140,608
 $133,984
 $130,322
 $116,167
Reserve for unfunded commitments4,523
 3,963
 3,611
 3,574
 3,539
Allowance for credit losses$149,394
 $144,571
 $137,595
 $133,896
 $119,706
Asset quality ratios:         
Non-performing assets to total assets0.36% 0.37% 0.25% 0.29% 0.43%
Non-performing loans and leases to total loans and leases0.43% 0.43% 0.32% 0.26% 0.39%
Allowance for loan and lease losses to total loans and leases0.71% 0.74% 0.77% 0.78% 0.76%
Allowance for credit losses to total loans and leases0.73% 0.76% 0.79% 0.80% 0.78%
Allowance for credit losses to total non-performing loans and leases171% 176% 245% 302% 201%
(1)
Excludes government guaranteed GNMA mortgage loans, that Umpqua has the right but not the obligation to repurchase that are past due 90 days or more totaling $8.9 million, $12.4 million, $10.9 million, $19.2 million and $11.1 million, as of December 31, 2018, 2017, 2016, 2015, and 2014, respectively.
(2)
Represents accruing restructured loans performing according to their restructured terms. 

The purchased non-credit impaired loans had remaining discount that is expected to accrete into interest income over the life of the loans of $24.7 million and $36.7 million, as of December 31, 20182021 and 2017, respectively. The purchased credit impaired loan pools had remaining discounts2020:
(dollars in thousands)December 31, 2021December 31, 2020
Loans and leases on non-accrual status$18,865 $31,076 
Loans and leases past due 90 days or more and accruing
32,336 36,361 
Total non-performing loans and leases51,201 67,437 
Other real estate owned1,868 1,810 
Total non-performing assets$53,069 $69,247 
Restructured loans (1)
$6,694 $14,991 
Allowance for credit losses on loans and leases$248,412 $328,401 
Reserve for unfunded commitments12,767 20,286 
Allowance for credit losses$261,179 $348,687 
Asset quality ratios:  
Non-performing assets to total assets0.17 %0.24 %
Non-performing loans and leases to total loans and leases0.23 %0.31 %
Allowance for credit losses on loan and lease losses to total loans and leases1.10 %1.51 %
Allowance for credit losses to total loans and leases1.16 %1.60 %
Allowance for credit losses to total non-performing loans and leases510 %517 %
(1)Represents accruing TDR loans performing according to their restructured terms. 

At December 31, 2021 and 2020, loans of $24.9$6.7 million and $33.2$15.0 million, as of December 31, 2018 and 2017, respectively.


Loans acquired with deteriorating credit quality are accounted for as purchased credit impaired pools. Typically, this would include loans that were considered non-performing or restructured as of acquisition date. Accordingly, subsequent to acquisition, loans included in the purchased credit impaired pools are not reported as non-performing loans based upon their individual performance status, so the categories of nonaccrual, impaired and 90 days past due and accruing do not include any purchased credit impaired loans.

Restructured Loans 

At December 31, 2018 and 2017, impaired loans of $13.9 million and $32.2 millionrespectively, were classified as performingaccruing restructured loans, respectively.loans.  The restructurings were granted in response to borrower financial difficulty, and generally provide for a temporary modification of loan repayment terms. The performing restructured loans on accrual status represent principally the only impaired loans accruing interest at December 31, 2018.  In order for a restructured loan to be considered performing and on accrual status, the loan's collateral coverage generally will be greater than or equal to 100% of the loan balance, the loan must be current on payments, and the borrower must either prefund an interest reserve or demonstrate the ability to make payments from a verified source of cash flow. There were $338,000 available commitments for troubled debt restructurings outstanding as of December 31, 2018 and $917,000 in 2017.


A further decline in the economic conditions due to the COVID-19 pandemic as well as in our general market areas or other factors could adversely impact individual borrowers or the loan portfolio in general. Accordingly, there can be no assurance that loans will not become 90 days or more past due, become impaired or placed on non-accrual status, restructured or transferred to other real estate owned in the future.


The following table presents a distribution52


COVID-19 Related Payment Deferral and Forbearance

Due to the restructured terms, asdeterioration of December 31, 2018
(in thousands) 
YearAmount
2019$8,107
2020170
2021
2022
202345
Thereafter5,602
Total$13,924


ALLOWANCE FOR LOAN AND LEASE LOSSES AND RESERVE FOR UNFUNDED COMMITMENTS
The allowance for loan and lease losses ("ALLL") totaled $144.9 million at December 31, 2018,the U.S. economy resulting from the COVID-19 pandemic, the Company has had an increase in loan payment deferral and forbearance requests. Once a deferral or forbearance request is received, a late charge waiver is put in place and payments are suspended for an agreed-upon period. Accrued and unpaid interest during the deferral period will be collected upon the expiration of $4.3 million from the $140.6 milliondeferral or on a regular repayment schedule at December 31, 2017. The following table provides athe end of the deferral period. For certain loan types, the maturity date may be extended to allow for full amortization. In accordance with the deferral guidance at the federal and state levels, these loans are generally classified based on their past due status prior to their deferral period, so they are classified as performing loans that accrue interest.

A summary of activity in the ALLL by majoroutstanding loan type, net of deferred fees for each of the five years ended December 31:
Allowance forLoan and Lease Losses 
(dollars in thousands)2018 2017 2016 2015 2014
Balance, beginning of period$140,608
 $133,984
 $130,322
 $116,167
 $95,085
Loans charged-off:         
Commercial real estate, net(2,950) (2,407) (3,137) (6,797) (8,030)
Commercial, net(55,902) (44,511) (35,545) (20,247) (16,824)
Residential, net(877) (985) (1,885) (970) (1,855)
Consumer & other, net(6,321) (8,016) (9,356) (7,557) (3,469)
Total loans charged-off(66,050) (55,919) (49,923) (35,571) (30,178)
Recoveries:         
Commercial real estate, net1,184
 3,068
 1,958
 2,682
 2,539
Commercial, net10,421
 8,163
 4,995
 5,001
 6,744
Residential, net570
 764
 1,028
 641
 462
Consumer & other, net2,233
 3,294
 3,930
 4,813
 1,274
Total recoveries14,408
 15,289
 11,911
 13,137
 11,019
Net charge-offs(51,642) (40,630) (38,012) (22,434) (19,159)
Provision for loan and lease losses55,905
 47,254
 41,674
 36,589
 40,241
Balance, end of period$144,871
 $140,608
 $133,984
 $130,322
 $116,167
As a percentage of average loans and leases:         
Net charge-offs0.26% 0.22% 0.22% 0.14% 0.15%
Provision for loan and lease losses0.29% 0.26% 0.24% 0.23% 0.31%
Recoveries as a percentage of charge-offs21.81% 27.34% 23.86% 36.93% 36.51%
The increase in allowance for loan and lease lossesbalances with active payment deferral or forbearance as of December 31, 2018 compared to the same period of the prior year was primarily attributable to strong growth2021 are shown in the table below, disaggregated by major types of loans and leases:
Loans with Deferrals or Forbearances
(dollars in thousands)Number of LoansLoan Balance Outstanding
Commercial real estate13$72,823 
Commercial2586 
Residential9145,447 
Consumer & other, net101 
Total113 $118,957 
Excluded from the mortgage loans with payment deferrals or forbearance in the above table are $89.8 million of repurchased GNMA loans on deferral, as the credit risk of these loans are guaranteed by government programs such as the Federal Housing Agency, Veterans Affairs, and USDA Rural Development.

The Bank continues to monitor COVID-19 deferrals and if a customer continues to experience financial difficulty after the initial deferral and further concessions are granted, the loan portfolio. Additional discussion onwill be reviewed to determine if a TDR designation is appropriate.




53

ALLOWANCE FOR CREDIT LOSSES
The ACL totaled $261.2 million at December 31, 2021, a decrease of $87.5 million from the change$348.7 million at December 31, 2020. The following table shows the activity in provisionthe ACL for loanthe years ended December 31, 2021 and lease losses is provided under2020:
(dollars in thousands)20212020
Allowance for credit losses on loans and leases
Balance, beginning of period$328,401 $157,629 
Impact of CECL adoption— 49,999 
Adjusted balance, beginning of period328,401 207,628 
(Recapture) provision for credit losses on loans and leases(35,132)191,875 
Loans charged-off:
Commercial real estate, net(1,144)(1,413)
Commercial, net(54,425)(76,488)
Residential, net(70)(521)
Consumer & other, net(3,658)(6,074)
Total loans charged-off(59,297)(84,496)
Recoveries:
Commercial real estate, net645 1,013 
Commercial, net10,703 8,045 
Residential, net924 1,862 
Consumer & other, net2,168 2,474 
Total recoveries14,440 13,394 
Net charge-offs:
Commercial real estate, net(499)(400)
Commercial, net(43,722)(68,443)
Residential, net854 1,341 
Consumer & other, net(1,490)(3,600)
Total net charge-offs(44,857)(71,102)
Balance, end of period$248,412 $328,401 
Reserve for unfunded commitments
Balance, beginning of period$20,286 $5,106 
Impact of CECL adoption— 3,238 
Adjusted balance, beginning of period20,286 8,344 
(Recapture) provision for credit losses on unfunded commitments(7,519)11,942 
Balance, end of period12,767 20,286 
Total allowance for credit losses$261,179 $348,687 
As a percentage of average loans and leases (annualized):
Net charge-offs0.20 %0.32 %
Commercial real estate— %— %
Commercial0.73 %1.12 %
Residential(0.02)%(0.03)%
Consumer & other0.82 %1.13 %
(Recapture) provision for credit losses(0.19)%0.92 %
Recoveries as a percentage of charge-offs24.35 %15.85 %

With the heading Provisionadoption of CECL as of January 1, 2020, we recorded a one-time cumulative-effect pre-tax adjustment in the amount of $53.2 million. The allowance for Loan and Lease Losses above. 

The unallocated portion of ALLL provides for coverage of credit losses inherent in the loan portfolio but not captured in the credit loss factors that are utilized in the risk rating-based component, or in the specific impairment reserve component ofon loans and leases increased by $50.0 million and the allowance for unfunded commitments increased by $3.2 million, resulting in a January 1, 2020, or day 1, balance of the Allowance for Credit Losses of $216.0 million.

54


The (recapture) provision for credit losses includes the (recapture) provision for credit losses on loans and leases, the (recapture) provision for unfunded commitments, and the (recapture) provision for credit losses related to accrued interest on loans. The recapture for credit losses in the current year is due to the stabilization of credit quality metrics and economic forecasts used in credit models, as well as loan and lease losses, and acknowledges the inherent imprecision of all loss prediction models. At both December 31, 2018 and 2017, there was no unallocated allowance for loan and lease losses.mix changes.


The following table sets forth the allocation of the allowance for loancredit losses on loans and lease lossesleases and percent of loans and leases in each category to total loans and leases, net of deferred fees, as of December 31: 31 for each of the last two years:
December 31, 2021December 31, 2020
(dollars in thousands)Amount%Amount%
Commercial real estate, net$99,075 50 %$141,710 47 %
Commercial, net117,573 24 %150,864 29 %
Residential, net29,068 25 %27,964 23 %
Consumer & other, net2,696 %7,863 %
Allowance for credit losses on loans and leases$248,412  $328,401  


Allowance for Loan and Lease Losses Composition
As of December 31,
(dollars in thousands)2018 2017 2016 2015 2014
 Amount %
 Amount %
 Amount %
 Amount %
 Amount %
Commercial real estate, net$47,904
 50.4% $45,765
 51.1% $47,795
 53.5% $54,293
 55.3% $55,184
 58.0%
Commercial, net63,957
 23.1% 63,305
 22.4% 58,840
 20.5% 47,487
 18.9% 41,216
 19.3%
Residential, net22,034
 23.6% 19,360
 22.5% 17,946
 22.3% 22,017
 22.7% 15,922
 20.2%
Consumer & other, net10,976
 2.9% 12,178
 4.0% 9,403
 3.7% 6,525
 3.1% 3,845
 2.5%
Allowance for loan and lease losses$144,871
  
 $140,608
   $133,984
  
 $130,322
  
 $116,167
  

At December 31, 2018,The following table shows the recorded investment in loans classified as impaired totaled $42.3 million, with a corresponding valuation allowance (includedchange in the allowance for credit losses from December 31, 2020 to December 31, 2021:
December 31, 20202021 net (charge-offs) recoveriesReserve (reduction) buildDecember 31, 2021% of Loans and Leases Outstanding
Commercial real estate$157,070 $(499)$(49,035)$107,536 0.95 %
Commercial153,054 (43,722)10,269 119,601 2.22 %
Residential29,625 854 546 31,025 0.54 %
Consumer8,938 (1,490)(4,431)3,017 1.64 %
Total allowance for credit losses$348,687 $(44,857)$(42,651)$261,179 1.16 %
% of loans and leases outstanding1.60 %1.16 %

To calculate the ACL, the CECL models use a forecast of future economic conditions and are dependent upon specific macroeconomic variables that are relevant to each of the Bank's loan and lease losses)portfolios. The forward-looking assumptions revert to historical data when they reach the point where future assumptions are no longer estimated. As of $180,000.  At December 31, 2017,2021, the total recorded investment in impaired loans was $59.9 million, with a corresponding valuation allowance (includedBank used Moody's Analytics November consensus economic forecast to estimate the ACL. Key macroeconomic variables within this forecast include U.S. real GDP, U.S. unemployment rate, and Federal Reserve Fed Funds rate. The U.S. real GDP growth factor forecast used in the allowancemodel for loan and lease losses) of $535,000.  The valuation allowance on impaired loans represents the impairment reserves on performing current and former restructured loans and nonaccrual loansyear one remained consistent at December 31, 2018 and 2017. 
The following table presents a summary of activity in the reserve for unfunded commitments ("RUC"):  
Summary of Reserve for Unfunded Commitments Activity 

Years Ended December 31,
 (in thousands)
2018 2017 2016
Balance, beginning of period$3,963
 $3,611
 $3,574
Net charge to other expense560
 352
 37
Balance, end of period$4,523
 $3,963
 $3,611
The RUC has increased due to the increase in unfunded commitments outstanding4.1% as of December 31, 2018. 2021 and December 31, 2020. The U.S. unemployment rate average over a forecasted two year period improved in year one by 3.3% to 4.1% as of December 31, 2021 compared to 7.4% as of December 31, 2020. The average improved in year two by 2.2% to 4.0% as of December 31, 2021 compared to 6.2% as of December 31, 2020. The estimated time horizon for increasing the Federal Reserve Fed Funds Rate from the current target range of 0% to 0.25%  has been shortened to the fourth quarter of 2022 for the December 31, 2021 estimate, compared to an estimated time horizon of late 2023 used in the December 31, 2020 estimate. The models for calculating the ACL are sensitive to changes in these and other economic variables, which could result in volatility as these assumptions change over time.

We believe that the ALLL and RUC at allowance for credit losses as of December 31, 2018 are2021 is sufficient to absorb probable losses inherent in the loan and lease portfolio and in credit commitments outstanding as of that date based on the best information available. This assessment, based in part on historical levels of net charge-offs, loan and lease growth, and a detailed review ofIf the quality ofeconomic conditions decline, the loan and lease portfolio, involves uncertainty and judgment. Therefore, the adequacy of the ALLL and RUC cannot be determined with precision andBank may be subject to changeneed additional provisions for credit losses in future periods. In addition, bank regulatory authorities, as part

55



RESIDENTIAL MORTGAGE SERVICING RIGHTS
 
The following table presents the key elements of our residential mortgage servicing rights asset as of December 31, 2018, 2017,2021, 2020, and 2016: 2019: 
(in thousands)202120202019
Balance, beginning of period$92,907 $115,010 $169,025 
Additions for new MSR capitalized38,522 51,000 25,169 
Sale of MSR assets— — (34,401)
Changes in fair value:  
  Changes due to collection/realization of expected cash flows over time(18,903)(19,680)(25,408)
  Changes due to valuation inputs or assumptions (1)
11,089 (53,423)(19,375)
Balance, end of period$123,615 $92,907 $115,010 
Summary of Residential Mortgage Servicing Rights 

Years Ended December 31,
(in thousands)2018 2017 2016
Balance, beginning of period$153,151
 $142,973
 $131,817
Additions for new MSR capitalized29,069
 33,445
 37,082
Changes in fair value:     
 Due to changes in model inputs or assumptions (1)
9,174
 (1,952) 7,873
 Other (2)
(22,369) (21,315) (33,799)
Balance, end of period$169,025
 $153,151
 $142,973

(1)Principally reflectsThe changes in valuation inputs and assumptions principally reflect changes in discount rates and prepayment speed assumptions,speeds, which are primarily affected by changes in interest rates.
(2) Represents changes due to collection/realization of expected cash flows over time.

Information related to our serviced loan portfolio as of December 31, 2018, 2017,2021 and 2016 was2020 were as follows: 
(dollars in thousands)December 31, 2021December 31, 2020
Balance of loans serviced for others$12,755,671 $13,026,720 
MSR as a percentage of serviced loans0.97 %0.71 %
(dollars in thousands)December 31, 2018 December 31, 2017 December 31, 2016
Balance of loans serviced for others$15,978,885
 $15,336,597
 $14,327,368
MSR as a percentage of serviced loans1.06% 1.00% 1.00%


Residential mortgage servicing rights are adjusted to fair value quarterly with the change recorded in residential mortgage banking revenue. The value of residential mortgage servicing rights is impacted by marketcan fluctuate based on changes in interest rates for mortgage loans. Historically low marketand other factors. Generally, as interest rates can causedecline and borrowers are able to take advantage of a refinance incentive, prepayments to increase, as a resultand the total value of refinancing activity. To the extent loans are prepaid sooner than estimated at the time servicing assets are originally recorded, it is possible that certain residential mortgageexisting servicing rights assets may decrease in value. Generally,declines as expectations of future servicing fees collections decline. Historically, the fair value of our residential mortgage servicing rights will increase as market rates for mortgage loans rise and decrease if market rates fall. Mortgage rates increased during the period and are expected to continue to rise which have caused accelerated prepayment speeds to slow.


Due to changes to inputs in the valuation model including changes in discount rates and prepayment speeds, the fair value of the MSR asset increased by $11.1 million for the year ended December 31, 2021, as compared to a decrease of $53.4 million for the year ended December 31, 2020. The fair value of the MSR asset decreased by $18.9 million due to the passage of time, including the impact of regularly scheduled repayments, paydowns and payoffs, as compared to the decrease of $19.7 million in 2020.

GOODWILL AND OTHER INTANGIBLE ASSETS
 
At December 31, 2018 and 2017, we2021, the Company had no goodwill as compared to $2.7 million at December 31, 2020. Goodwill impairment of $1.8 billion.  Goodwill isbillion was recorded in connection with business combinations and represents the excess of the purchase price over the estimated fair value of the net assets acquired. For the years ended December 31, 2018 and 2017, there were no goodwill impairment losses recognized. Forduring the year ended December 31, 2016, there were2020, based on an interim impairment analysis that was triggered by the decline in interest rates and economic impacts of COVID-19, as well as declines in the Company's stock price. The remaining goodwill impairment losses of $142,000 recognized related$2.7 million was reduced due to a small subsidiary winding down operations.the sale of Umpqua Investments in April 2021.


At December 31, 2018,2021, we had other intangible assets of $24.0$8.8 million, compared to $30.1$13.4 million at December 31, 2017.   As part2020, which decreased as a result of a business acquisition,amortization of the fair value of identifiableother intangible assets such as core deposits, which includes all deposits except certificates of deposit, are recognized at$4.5 million during the acquisition date. Intangible assets with definite useful lives are amortized to their estimated residual values over their respective estimated useful lives, and are also reviewed for impairment.year ended December 31, 2021. We amortize other intangible assets on an accelerated or straight-line basis over an estimated ten year life. Other intangible assets decreased in 2018 from 2017 as a result


56



DEPOSITS
 
Total deposits were $21.1$26.6 billion at December 31, 2018,2021, an increase of $1.2$2.0 billion, or 6%8%, compared to year-end 2017 due2020. The increase is mainly attributable to growth in time deposits, non-interest bearing demand, deposits,money market and savings partiallydeposits, offset by a decline in money market and interest bearing demand accounts.time deposits. The increase in non-maturity deposit account categories is attributable to the impact of economic assistance payments, in addition to increased customer savings rates as customers continue to increase their own liquidity in this uncertain economic environment. The decrease in time deposits is mainly due to the Bank allowing these higher-cost deposits to run off.
 
The following table presents the deposit balances by major category as of December 31, 20182021 and 20172020: 
December 31, 2021December 31, 2020
(dollars in thousands)Amount%Amount%
Non-interest bearing demand$11,023,724 41 %$9,632,773 39 %
Interest bearing demand3,774,937 14 %3,051,487 12 %
Money market7,611,718 29 %7,173,920 29 %
Savings2,375,723 %1,912,752 %
Time, greater than $250,000480,432 %899,563 %
Time, $250,000 or less1,328,151 %1,951,706 %
Total deposits$26,594,685 100 %$24,622,201 100 %
Deposits 
(dollars in thousands) December 31, 2018 December 31, 2017
 Amount Percentage Amount Percentage
Non-interest bearing$6,667,467
 32% $6,505,628
 33%
Interest bearing demand2,340,471
 11% 2,384,133
 12%
Money market6,645,390
 31% 7,037,891
 35%
Savings1,492,685
 7% 1,446,860
 7%
Time, $100,000 or greater2,947,084
 14% 1,684,498
 8%
Time, less than $100,0001,044,389
 5% 889,290
 5%
Total$21,137,486
 100% $19,948,300
 100%
The following table presents the scheduled maturities of timeuninsured deposits of $100,000 and greater than $250,000 as of December 31, 2018:2021:
(in thousands)Amount
Three months or less$140,133 
Over three months through six months104,760 
Over six months through twelve months96,398 
Over twelve months139,141 
Uninsured deposits, greater than $250,000$480,432 
Maturities of Time Deposits of $100,000 and Greater
(in thousands)Amount
Three months or less$731,819
Over three months through six months450,689
Over six months through twelve months841,269
Over twelve months923,307
Time, $100,000 and over$2,947,084

The Company's total core deposits, which are deposits less time deposits greater than $250,000 and all brokered deposits, totaled $1.4were $26.0 billion or 7%, compared to $865.2 million or 4%, at December 31, 2017.2021, compared to $23.3 billion at December 31, 2020. The increase inCompany's total brokered time deposits in 2018 waswere $149.9 million or 1% of total deposits at December 31, 2021, compared to support loan growth.$424.1 million or 2% at December 31, 2020.

BORROWINGS
 
At December 31, 2018,2021, the Bank had outstanding $297.2$492.2 million of securities sold under agreements to repurchase and no outstanding federal funds purchased balances. The Bank had outstanding term debtborrowings of $751.8$6.3 million at December 31, 2018,2021, consisting of advances from the Federal Home Loan Bank ("FHLB"). Term debt outstanding as ofFHLB, which decreased $765.2 million since December 31, 2018 decreased $50.6 million since December 31, 20172020 as a result of maturity payoffs offset by new advances. Advances fromduring the FHLB are secured by investment securities and loans secured by real estate.period. The FHLB advances have coupon interest rates ranging from 1.40%Company allowed these borrowings to 7.10% and mature, in 2019 through 2030.utilizing our excess liquidity.


JUNIOR SUBORDINATED DEBENTURES 
 
We had junior subordinated debentures with carrying values of $389.6$381.1 million and $377.8$343.5 million at December 31, 20182021 and December 31, 2017,2020, respectively. The increase is mainly due to the $37.9 million change in the fair value for the junior subordinated debentures elected to be carried at fair value, offsetwhich is due mostly to the implied forward curve shifting higher and a decrease in the discount rate, driven by the redemption ofdecrease in the Humboldt Bancorp Statutory Trust I and HB Capital Trust I junior subordinated debentures, which had carrying values of $11.7 million as of December 31, 2017.credit spread. As of December 31, 2018,2021, substantially all of the junior subordinated debentures had interest rates that are adjustable on a quarterly basis based on a spread over three month LIBOR.

These instruments mature after June 2023 and we anticipate they will be covered under pending federal legislation that will allow us to replace the LIBOR index with SOFR under a safe-harbor provision.
 


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LIQUIDITY AND CASH FLOW
 
The principal objective of our liquidity management program is to maintain the Bank's ability to meet the day-to-day cash flow requirements of our customers who either wish to withdraw funds or to draw upon credit facilities to meet their cash needs. The Bank's liquidity strategy includes maintaining a sufficient on-balance sheet liquidity position to provide flexibility, to grow deposit balances and fund growth in lending and investment portfolios, as well as to deleverage non-deposit liabilities as economic conditions permit. As a result, the Company believes that it has sufficient cash and access to borrowings to effectively manage through the COVID-19 pandemic as well as meet its working capital and other needs. The Company will continue to prudently evaluate and maintain liquidity sources, including the ability to fund future loan growth and manage our borrowing sources.

We monitor the sources and uses of funds on a daily basis to maintain an acceptable liquidity position. One source of funds includes public deposits. Individual state laws require banks to collateralize public deposits, typically as a percentage of their public deposit balance in excess of FDIC insurance.  Public deposits represent 9%5% and 7% of total deposits at December 31, 20182021 and 2017.2020 respectively. The amount of collateral required varies by state and may also vary by institution within each state, depending on the individual state's risk assessment of depository institutions. Changes in the pledging requirements for uninsured public deposits may require pledging additional collateral to secure these deposits, drawing on other sources of funds to finance the purchase of assets that would be available to be pledged to satisfy a pledging requirement, or could lead to the withdrawal of certain public deposits from the Bank. At December 31, 2021, the Bank has $1.4 billion in time deposits scheduled to mature within the next 12 months, which we anticipate the majority of personal time deposits will renew or transfer to other deposit products of the Bank at prevailing rates, although no assurance can be given in this regard. In addition to liquidity from core deposits and the repayments and maturities of loans and investment securities, the Bank can utilize established uncommitted federal funds lines of credit, sell securities under agreements to repurchase, borrow on a secured basis from the FHLB or issue brokered certificates of deposit.
 
The Bank had available lines of credit with the FHLB totaling $7.2$8.5 billion at December 31, 20182021, subject to certain collateral requirements, namely the amount of pledged loans and investment securities. The Bank had available lines of credit with the Federal Reserve totaling $711.0$999.5 million, subject to certain collateral requirements, namely the amount of certain pledged loans. The Bank had uncommitted federal funds line of credit agreements with additional financial institutions totaling $450.0$460.0 million at December 31, 2018.2021. Availability of these lines is subject to federal funds balances available for loan and continued borrower eligibility. These lines are intended to support short-term liquidity needs, and the agreements may restrict consecutive day usage. 
 
The Company is a separate entity from the Bank and must provide for its own liquidity. Substantially all of the Company's revenues are obtained from dividends declared and paid by the Bank. There were $206.5$398.0 million of dividends paid by the Bank to the Company in 2018.2021, including the special dividend of $200.0 million paid in July 2021, to fund the repurchase plan announced by the Company. There are statutory and regulatory provisions that could limit the ability of the Bank to pay dividends to the Company. We believe that such restrictions will not have an adverse impact onThe Company is required to seek FDIC and Oregon Division of Financial Regulation approval for quarterly dividends from Umpqua Bank to the abilityCompany. The timing of the Companyquarterly dividend is after each quarter's earnings release to fundprovide the Board and regulators with the opportunity to review final quarterly financial results and financial projections, prior to the announcement of any dividend. Due to the Company's announcement of its pending merger with Columbia, Umpqua is restricted from paying quarterly cash dividend distributions todividends in excess of the current level and from repurchasing shares of Company common shareholders and meet its ongoing cash obligations, which consist principally of debt service on the outstanding junior subordinated debentures.stock.

As disclosed in the ConsolidatedStatements of Cash Flows, net cash provided by operating activities was $505.2$662.7 million during 2018,2021, with the difference between cash provided by operating activities and net income largely consisting primarily of proceeds from the sale of loans held for sale of $3.0$5.0 billion, the decrease in other assets of $153.1 million and deferred income tax expense of $40.8 million, offset by originations of loans held for sale of $2.9$4.7 billion, as well as the gain on sale of loans of $77.8$145.7 million, as well as the (recapture) provision for credit losses of $42.7 million. This compares to net cash provided by operating activities of $515.5$93.8 million during 2017,2020, with the difference between cash provided by operating activities and net income largelyloss consisting primarily of proceeds from the sale of loans held for sale of $3.7$6.8 billion, non-cash goodwill impairment of $1.8 billion, as well as the provision for credit losses of $204.9 million, offset by originations of loans held for sale of $3.4$6.7 billion, as well as the gain on sale of loans of $145.0$289.2 million, and the increase in other assets of $209.8 million.
 

58

Net cash of $1.5 billion used in investing activities during 20182021 consisted principally of $1.6$1.8 billion of net change in loans and leases and $449.4 million in purchases of investment securities available for sale and $735.4 million of the net change in loans and leases, partially offset by proceeds from investment securities available for sale of $440.2$761.2 million and proceeds from the sale of loans and leases of $164.0$246.7 million. This compares to net cash of $2.0 billion$960.1 million used in investing activities during 2017,2020, which consisted principally of net changes in loans and leases of $1.9 billion, purchases of investment securities available for sale of $952.8$867.7 million, the net changes in loans and leases of $862.1 million, and the net cash paid in divestiture of stores of $171.4 million, partially offset by proceeds from investment securities available for sale of $559.7$828.8 million and proceeds from sale of loans and leases of $271.1$111.9 million.
 
Net cash of $982.3 million$1.1 billion provided by financing activities during 20182021 primarily consisted of $1.2the $2.0 billion increase in net deposits and $100.0the net increase in securities sold under agreements to repurchase of $116.9 million, proceeds from term debt borrowings, partially offset by repayment of borrowings of $765.0 million, dividends paid on common stock of $173.9$183.7 million, and repaymentthe repurchase and retirement of debtcommon stock of $150.7$80.7 million. This compares to net cash of $666.8 million$2.1 billion provided by financing activities during 2017, which2020 primarily consisted primarily of $928.5 million$2.3 billion increase in net deposits and $205.0 million proceeds from term debt borrowings of $600.0 million, partially offset by repayment of term debtborrowings of $255.0$735.0 million and $145.4 million in dividends paid on common stock.stock of $185.0 million.
 

Although we expect the Bank's and the Company's liquidity positions to remain satisfactory during 2019,2022, it is possible that our deposit balances may not be maintained at previous levels due to pricing pressure, store consolidations, or pricing pressure.customers' spending habits due to the COVID-19 pandemic. In addition, in order to generate deposit growth, our pricing may need to be adjusted in a manner that results in increased interest expense on deposits.
  
OFF-BALANCE-SHEET-ARRANGEMENTS
Information regarding Off-Balance-Sheet Arrangements is included in Note 18 and 19 of the Notes to Consolidated Financial Statements in Item 8 below.
The following table presents a summary of significant contractual obligations extending beyond one year as of December 31, 2018 and maturing as indicated:
Future Contractual Obligations

As of December 31, 2018:
(in thousands)Less than 1 Year 1 to 3 Years 3 to 5 Years More than 5 Years Total
Deposits (1)
$19,739,544
 $1,216,341
 $148,248
 $33,353
 $21,137,486
Term debt125,000
 620,000
 
 5,000
 750,000
Junior subordinated debentures (2)

 
 
 464,962
 464,962
Operating leases33,948
 53,433
 32,350
 37,963
 157,694
Other long-term liabilities (3)
3,916
 7,243
 6,691
 46,052
 63,902
Total contractual obligations$19,902,408
 $1,897,017
 $187,289
 $587,330
 $22,574,044
(1) Deposits with indeterminate maturities, such as demand, savings and money market accounts, are reflected as obligations due in less than one year.
(2) Represents the issued amount of all junior subordinated debentures.
(3) Includes maximum payments related to employee benefit plans, assuming all future vesting conditions are met. Additional information about employee benefit plans is provided in Note 17 of the Notes to Consolidated Financial Statements in Item 8 below.

The table above does not include interest payments or purchase accounting adjustments related to deposits, term debt or junior subordinated debentures.
As of December 31, 2018, the Company has a liability for unrecognized tax benefits in the amount of $5.4 million, which includes accrued interest of $351,000. As the Company is not able to estimate the period in which this liability will be paid in the future, this amount is not included in the future contractual obligations table above.

CONCENTRATIONS OF CREDIT RISK
Information regarding Concentrations of Credit Risk is included in Note 2, 4, and 18 of the Notes to Consolidated Financial Statements in Item 8 below.


CAPITAL RESOURCES 
 
Shareholders' equity at December 31, 20182021 and 2020 was $4.1 billion, an increase of $87.1 million from December 31, 2017.$2.7 billion. The increasefluctuation in shareholders' equity during the year ended December 31, 2021 was principally due to net income of $316.3$420.3 million for the year ended December 31, 2021, offset by common stockcash dividends declaredpaid of $181.2$184.9 million, andthe other comprehensive loss, net of tax of $43.6$121.0 million, and stock repurchased during the period of $80.7 million.
 
The Federal Reserve Board has in place guidelines for risk-based capital requirements applicable to U.S. banks and bank/financial holding companies. These risk-based capital guidelines take into consideration risk factors, as defined by regulation, associated with various categories of assets, both on and off-balance sheet.

On November 21, 2017, Refer to the federal banking regulators finalized a halt in the phase-in of certain provisionsdiscussion of the Basel Committee on Banking Supervision's capital framework ("Basel III") rules for certain banks including Umpqua. The final rules, among other things, include a common equity Tieradequacy requirements in Supervision and Regulation in Item 1 capital ("CET1") to risk-weighted assets ratio, including a capital conservation buffer. The required CET1 ratio would have gradually increased from 4.5% on January 1, 2015 to 7.0% on January 1, 2019. The final rules would also have raised the minimum ratio of Tier 1 capital to risk-weighted assets from 6.0%, which is the required minimum at December 31, 2018, to 8.5% on January 1, 2019, as well as require a minimum leverage ratio of 4.0%. The final rules had provided for a number of adjustments to and deductions from the new CET1. The deductions included, for example, the requirement that mortgage servicing rights, certain deferred tax assets not dependent upon future taxable income and significant investments in non-consolidated financial entities be deducted from CET1 to the extent that any one such category exceeds 10% of CET1 or all such categories in the aggregate exceed 15% of CET1. Effective on January 1, 2018, the full transition to the Basel III treatment for these items has been paused.

Under Basel III, the effects of certain accumulated other comprehensive items are not excluded; however, the Company and the Bank have made a one-time permanent election to continue to exclude these items in order to avoid significant variations in the level of capital depending on the impact of interest rate fluctuations on the fair value of the Company's securities portfolio.

this 10-K.
Under the Basel III guidelines, capital strength is measured in three tiers, which are used in conjunction with risk-adjusted assets to determine the risk-based capital ratios. The guidelines require an 8% total risk-based capital ratio, of which 6% must be Tier 1 capital and 4.5% must be CET1. Our CET1 capital primarily includes shareholders' equity less certain deductions for goodwill and other intangibles, net of taxes, net unrealized gains (losses) on AFS securities, net of tax, net unrealized gains (losses) related to fair value of liabilities, net of tax, and certain deferred tax assets that arise from tax loss and credit carry-forwards, and totaled $2.3$2.8 billion at December 31, 2018.2021. Tier 1 capital is primarily comprised of common equity Tier 1 capital, less certain additional deductions applied during the phase-in period, totaled $2.3$2.8 billion at December 31, 2018.2021. Tier 2 capital components include all, or a portion of, the allowance for loan and leasecredit losses in excess of Tier 1 statutory limits and combined trust preferred security debt issuances. The total of Tier 1 capital plus Tier 2 capital components is referred to as Total Risk-Based Capital, and was $2.9$3.4 billion at December 31, 2018.2021. The percentage ratios, as calculated under the guidelines, were 10.73%11.58%, 10.73%11.58% and 13.51%14.26% for CET1, Tier 1 and Total Risk-Based Capital, respectively, at December 31, 2018.2021. The CET1, Tier 1 and Total Risk-Based Capital ratios at December 31, 20172020 were 11.07%12.31%, 11.07%12.31% and 14.06%15.63%, respectively.


59

A minimum leverage ratio is required in addition to the risk-based capital standards and is defined as period-end shareholders' equity, less accumulated other comprehensive income, goodwill and deposit-based intangibles, divided by average assets as adjusted for goodwill and other intangible assets. Although a minimum leverage ratio of 4% is required for the highest-rated financial holding companies that are not undertaking significant expansion programs, the Federal Reserve Board may require a financial holding company to maintain a leverage ratio greater than 4% if it is experiencing or anticipating significant growth or is operating with less than well-diversified risks in the opinion of the Federal Reserve Board. The Federal Reserve Board uses the leverage and risk-based capital ratios to assess capital adequacy of banks and financial holding companies. Our consolidated leverage ratios at December 31, 20182021 and 20172020 were 9.31%9.01% and 9.38%8.98%, respectively. As of December 31, 2018,2021, the most recent notification from the FDIC categorized the Bank as "well-capitalized" under the regulatory framework for prompt corrective action. There are no conditions or events since that notification that management believes have changed the Bank's regulatory capital category.


Along with enactment of the CARES Act, the federal bank regulatory authorities issued an interim final rule to provide banking organizations that are required to implement CECL before the end of 2020 the option to delay the estimated impact on regulatory capital by up to two years, with a three-year transition period to phase out the cumulative benefit to regulatory capital provided during the two-year delay. The Company has elected this capital relief and delayed the estimated regulatory capital impact of adopting CECL, relative to the incurred loss methodology's effect on regulatory capital.

During the year ended December 31, 2018,2021, the Company made no capital contributions to the Bank. At December 31, 2018,2021, all four of the capital ratios of the Bank exceeded the minimum ratios required by federal regulation. Management monitors these ratios on a regular basis to ensure that the Bank remains within regulatory guidelines.


The Company's dividend policy considers, among other things, earnings, regulatory capital levels, the overall payout ratio and expected asset growth to determine the amount of dividends declared, if any, on a quarterly basis. There is no assurance that future cash dividends on common shares will be declared or increased. We cannot predict the extent of the economic decline due to COVID-19 or other factors that could result in inadequate earnings, regulatory restrictions and limitations, changes to our capital requirements, or a decision to increase capital by retention of earnings, that may result in the inability to pay dividends at previous levels, or at all. Umpqua is currently restricted from paying quarterly cash dividends in excess of the current level based on the Merger Agreement.

During 2018,2021, Umpqua's Board of Directors approved cash dividends of $0.20 per common share in$0.21 for all quarters. The timing of the firstquarterly dividend is after each quarter's earnings release to provide the Board with the opportunity to review final quarterly financial results and second quarters, and $0.21 per common share infinancial projections, prior to the third and fourth quarters.announcement of any dividend. These dividends were made pursuant to our existing dividend policy and in consideration of, among other things, earnings, regulatory capital levels, the overall payout ratio and expected asset growth. We expect that the dividend rate will be reassessed on a quarterly basis by the Board

The payment of Directors in accordance with the dividend policy.


There is no assurance that future cash dividends on common shares will be declared or increased. is at the discretion of our Board and subject to a number of factors, including results of operations, general business conditions, growth, financial condition and other factors deemed relevant by the Board. Further, our ability to pay future cash dividends is subject to certain regulatory requirements and restrictions discussed in the Supervision and Regulation section in Item 1 above.

The following table presents cash dividends declared and dividend payout ratios (dividends declared per common share divided by basic earnings per common share) for the years ended December 31, 2018, 20172021, 2020, and 2016:2019:
 202120202019
Dividend declared per common share$0.84 $0.63 $0.84 
Dividend payout ratio44 %(9 %)52 %


Cash Dividends and Payout Ratios per Common Share 
 2018 2017 2016
Dividend declared per common share$0.82
 $0.68
 $0.64
Dividend payout ratio57% 62% 62%

The Company'sIn July 2021, the Company announced that its Board approved a new share repurchase plan,program, which was first approved byauthorizes the Board and announced in August 2003, provided authorityCompany to repurchase up to 15$400 million shares of our common stock. In 2017,stock over the Board of Directorsnext twelve months from time to time in open market transactions, accelerated share repurchases, or in privately negotiated transactions as permitted under applicable rules and regulations. The program replaces and supersedes the previously approved an extension of theshare repurchase planprogram, which was scheduled to expire on July 31, 2019.2021. As of December 31, 2018,2021, a total of 10.2$321.8 million shares remained available for repurchase.to repurchase shares under the new share repurchase program. The Company repurchased 327,0004.0 million shares during 2021 under the new plan.


60

The repurchase planprogram is currently halted, based on the announced merger with Columbia and in 2018.accordance with the Merger Agreement. The timing and amount of future repurchases willwould depend upon the market price for our common stock, securities laws restricting repurchases, asset growth, earnings, and our capital plan.plan, and bank or bank holding company regulatory approvals. In addition, our stock plans provide that option and award holders may pay for the exercise price and tax withholdings in part or wholeentirely by tendering previously held shares.






61

ITEM 7A.QUANTITATIVE AND QUALITATIVE DISCLOSURES ABOUT MARKET RISK 
 
Market risk management is an integral part of our risk culture. Our Enterprise Risk Management group, a second line of defense, is an independent risk management function that partners with the line of business to identify, measure, and monitor market risks throughout the company. It ensures transparency of significant market risks, monitoring compliance with Board established risk appetite limits and escalates limit exceptions to appropriate executive management and the Board. The various business units are responsible for identification, acceptance and ownership of the risks and for ensuring that market risk exposures are well-managed and prudent. Market risk is monitored through various measures, such as simulations, and through routine stress testing, sensitivity, and scenario analysis.

Market risk is the risk that movements in market risk factors, including interest rates, credit spreads and volatilities will reduce our income and the value of our portfolios. These factors influence prospective yields, values, or prices associated with the instrument. Our market risk arises primarily from credit risk and interest rate risk inherent in our investment, lending, and financing activities.

To manage our credit risk, we rely on various controls, including our underwriting standards and loan policies, internal loan monitoring, and periodic credit reviews, as well as our allowance of loan and leasefor credit losses ("ALLL") methodology. Additionally, the Company's Enterprise Risk and Credit and Audit and Compliance Committees provide board oversight over the Company's loan portfolio risk management functions, the Company's Finance and Capital Committee provides board oversight over the Company's investment portfolio and hedging risk management functions, and the Bank's Audit and Compliance Committee provides board oversight of the ALLLACL process and reviews and approves the ALLLACL methodology.
Interest rate risk is the potential for loss resulting from adverse changes in the level of interest rates on the Company's net interest income. The absolute level and volatility of interest rates can have a significant impact on our profitability. The objective of interest rate risk management is to identify and manage the sensitivity of net interest income to changing interest rates to achieve our overall financial objectives. Based on economic conditions, asset quality and various other considerations, management establishes tolerance ranges for interest rate sensitivity and manages within these ranges. Net interest income and the fair value of financial instruments are greatly influenced by changes in the level of interest rates. We manage exposure to fluctuations in interest rates through policiesactions that are established by the Asset/Liability Management Committee ("ALCO").Committee. The ALCO meets monthly and has responsibility for developing asset/liability management policy, formulating and implementing strategies to improve balance sheet positioning and earnings, and reviewing interest rate sensitivity. The Board of Directors'Company's Finance and Capital Committee provides oversight of the asset/liability management process, reviews the results of the interest rate risk analyses prepared for the ALCO, and approves the asset/liability policy on an annual basis.
We measure our interest rate risk position on at least a quarterly basis using three methods: (i) gapmonthly basis. The primary tools we use to measure our interest rate risk is simulation analysis (ii) net interest income simulation; and (iii) economic value of equity (fair value of financial instruments) modeling. The results of these analyses are reviewed by ALCO monthly and the Finance and Capital Committee quarterly. If hypothetical changes to interest rates cause changes to our simulated net interest income simulation or economic value of equity modeling outside of our pre-established internal limits, we may adjust the asset and liability size or mix in an effort to bring our interest rate risk exposure within our established limits.
Gap Analysis

LIBOR Transition
A gap analysis provides information aboutOn March 5, 2021, the volumeFinancial Conduct Authority (the authority that regulates LIBOR) announced the future cessation and repricing characteristicsloss of representativeness for all LIBOR benchmark settings. While non-USD and relationship betweenseveral less frequently referenced USD LIBOR settings ceased publication immediately after December 31, 2021, commonly referenced USD LIBOR settings encompassing all of Umpqua's LIBOR exposure will cease publication immediately after June 30, 2023. This future cessation event will trigger fallback provisions in many financial contracts to convert their benchmark index from LIBOR to an alternative rate, usually some form of the amountsSOFR. The ARRC is a group of interest-sensitive assetsprivate-market participants convened by the Federal Reserve Board and interest-bearing liabilities atthe New York Fed to help ensure a particular point in time. An effective interestsuccessful transition from USD LIBOR to a more robust reference rate. The ARRC recommended alternative is SOFR. On July 29, 2021, the ARRC announced its recommendation of forward-looking term rates based on SOFR as additional alternative reference rate strategy attemptsoptions.

62

U.S. regulators continue to match howencourage banks to transition away from LIBOR as soon as practicable and also communicated that banks should not enter into new transactions referencing LIBOR after December 31, 2021. The Company holds financial instruments that will be impacted by the volumediscontinuance of interest sensitive assetsLIBOR, primarily certain loans, derivatives, and interest bearing liabilities respondjunior subordinated debentures that use LIBOR as the benchmark rate. These financial instruments will require transition to changes in interest rates within an acceptable time frame, thereby minimizing the impact of interest rate changes on net interest income. Gap analysis measures interest rate sensitivity at a point innew reference rates. This transition will occur over time as many of these arrangements do not have an alternative rate referenced in their contracts.
The Company has established an enterprise-wide transition program with program deliverables including business strategy, product design and pricing strategy, instrument contract remediation, and systems and processes. These deliverables include milestones that address operational changes, targeted communications and education planning, and to identify, assess, monitor, and remediate risks associated with the difference betweentransition. The program team assesses evolving industry and marketplace norms and conventions for LIBOR-indexed instruments, evaluates the estimated volumesimpacts stemming from the future cessation of assetLIBOR publication, and liability cash flows or repricing characteristics across various time horizons: immediateoversees and takes actions to transition our LIBOR exposures to alternative benchmark rates, usually SOFR. Our existing LIBOR exposures are limited primarily to three months, four to twelve months, one to five years, over five years,instruments—adjustable and on a cumulative basis. The differences are known as interest sensitivity gaps. The main focus of this interest rate management tool is the gap sensitivity identified as the cumulative one year gap. variable-rate loans, loan-related derivatives, and junior subordinated debentures.

As of December 31, 2018, the cumulative one year gap has improved from2021, LIBOR-indexed adjustable and variable-rate loans comprise approximately 39% of our loan and lease portfolio. Consistent with U.S. banking regulators direction, we ceased entering into new contracts that use USD LIBOR as a negative 11% in 2017 to a negative 9% in 2018. The improvement from the prior year is primarily a result of greater emphasis on variablereference rate and shorter duration loan fundings, which reprice more frequently. The table below sets forth interest sensitivity gaps for these different intervals as ofafter December 31, 2018.2021.


Interest Sensitivity GapOur outstanding junior subordinated debentures are indexed to USD LIBOR. These instruments mature after June 2023 and we anticipate they will be covered under pending federal legislation that will allow us to replace the LIBOR index with SOFR under a safe-harbor provision.

(in thousands)By Estimated Cash Flow or Repricing Interval
 0-3 Months4-12 Months1-5 YearsOver 5 YearsNon-Rate Sensitive Total
ASSETS       
Interest bearing cash and temporary investments$287,218
$
$
$
$
 $287,218
Equity and other securities

50,000

11,841
 61,841
Securities held to maturity55
114
577
2,850
10
 3,606
Securities available for sale130,143
309,885
1,113,626
1,485,325
(61,871) 2,977,108
Loans held for sale164,864



1,597
 166,461
Loans and leases7,546,280
3,431,435
7,885,439
1,663,119
(103,607) 20,422,666
Non-interest earning assets



3,020,881
 3,020,881
Total assets8,128,560
3,741,434
9,049,642
3,151,294
2,868,851
 $26,939,781
        
LIABILITIES AND SHAREHOLDERS' EQUITY   
Interest bearing demand deposits$2,340,471
$
$
$
$
 $2,340,471
Money market deposits6,645,390




 6,645,390
Savings deposits1,492,685




 1,492,685
Time deposits948,913
1,657,852
1,352,203
32,505

 3,991,473
Securities sold under agreements to repurchase297,151




 297,151
Term debt50,000
75,000
620,000
5,000
1,788
 751,788
Junior subordinated debentures, at fair value379,390



(78,520) 300,870
Junior subordinated debentures, at amortized cost85,572



3,152
 88,724
Non-interest bearing liabilities and shareholders' equity



11,031,229
 11,031,229
Total liabilities and shareholders' equity12,239,572
1,732,852
1,972,203
37,505
10,957,649
 $26,939,781
        
Interest rate sensitivity gap(4,111,012)2,008,582
7,077,439
3,113,789
(8,088,798)  
Cumulative interest rate sensitivity gap$(4,111,012)$(2,102,430)$4,975,009
$8,088,798
$
  
Cumulative gap as a % of earning assets(17)%(9)%21%34%   
We have prepared for the cessation of USD LIBOR by taking steps to avoid new exposures and reduce our remaining exposures. We have actively originated new variable and adjustable-rate loans using SOFR, forward-looking term SOFR and other non-LIBOR indexes. We have substantially completed amendments to all loans maturing after June 30, 2023, to include robust LIBOR index replacement provisions, and we are on track to complete remaining transition work, including providing our customers with information about the cessation of USD LIBOR and how it will affect their contracts with us.

The gap table has inherent limitations and actual results may vary significantly from the results suggested by the gap table. The gap table is unable to incorporate certain balance sheet characteristics or factors. The gap table assumes a static balance sheet and looks at the repricing of existing assets and liabilities without consideration of new loans and deposits that reflect a more current interest rate environment. Changes in the mix of earning assets or supporting liabilities can either increase or decrease the net interest margin without affecting interest rate sensitivity. In addition, the interest rate spread between an asset and its supporting liability can vary significantly, while the timing of repricing for both the asset and the liability remains the same, thus impacting net interest income. This characteristic is referred to as basis risk and generally relates to the possibility that the repricing index of short-term assets is different from those of short-term liabilities. Varying interest rate environments can create unexpected changes in prepayment levels of assets and liabilities that are not reflected in the interest rate sensitivity analysis. These prepayments may have a significant impact on our net interest margin.
For example, unlike the net interest income simulation, the interest rate risk profile of certain deposit products and floating rate loans that have reached their floors cannot be captured effectively in a gap table. Although the table shows the amount of certain assets and liabilities scheduled to reprice in a given time frame, it does not reflect when or to what extent such repricings may actually occur. For example, interest-bearing checking, money market and savings deposits are shown to reprice in the first three months, but we may choose to reprice these deposits more slowly and incorporate only a portion of the movement in market rates based on market conditions at that time. Alternatively, a loan which has reached its floor may not reprice upwards even though market interest rates increase causing such loan to act like a fixed rate loan regardless of its scheduled repricing date. The gap table as presented cannot factor in the flexibility we believe we have in repricing deposits or the floors on our loans.
Because of these factors, an interest sensitivity gap analysis may not provide an accurate or complete assessment of our exposure to changes in interest rates. We believe the estimated effect of a change in interest rates is better reflected in our net interest income and economic value of equity simulations.


Net Interest Income Simulation


Interest rate sensitivity is a function of the repricing characteristics of our interest earning assets and interest bearing liabilities. These repricing characteristics are the time frames within which the interest bearing assets and liabilities are subject to change in interest rates either at replacement, repricing, or maturity during the life of the instruments. Interest rate sensitivity management focuses on the maturity structure of assets and liabilities and their repricing characteristics during periods of changes in market interest rates.
Management utilizes an
An interest rate simulation model is used to estimate the sensitivity of net interest income to changes in market interest rates. This model is an interest rate risk management tool and the results are not necessarily an indication of our future net interest income. This model has inherent limitations, and these results are based on a given set of rate changes and assumptions at one point in time. TheseOur primary analysis assumes a static balance sheet, both in terms of the total size and mix of our balance sheet, meaning cash flows from the maturity or repricing of assets and liabilities are redeployed in the same instrument at modeled rates. We employ estimates are based upon a number of assumptions for each scenario, including changes in the size or mix of the balance sheet, new volume rates for new balances, the rate of prepayments, and the correlation of pricing to changes in the interest rate environment. For example, for interest bearing deposit balances we utilize a repricing "beta" assumption, which is an estimate for the change in interest bearing deposit costs given a change in the short term market interest rates.


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Our simulation beta estimates are generally consistent with actual betas utilized in the last rising rate cycle. The following table shows the beta realized in the last rising rate market cycle.
Interest-Bearing Deposit Repricing Beta During the Last Rising-Rate Cycle
Cost of Umpqua DepositsNon-Interest Bearing Deposits as % of Total
Fed Funds Target RateInterest-BearingTotal
Q4 20210.25 %0.11 %0.06 %42 %
Q3 20192.00 %1.19 %0.82 %32 %
Q2 20192.50 %1.16 %0.81 %31 %
Q3 20150.25 %0.24 %0.17 %30 %
Variance: Peak (Peak value less Q3 2015+2.25%+0.95%+0.65%
Umpqua Beta (based on peak Umpqua deposit rate)(1)
42 %29 %
(1) Deposit repricing betas are calculated between Q3 2015 and Q3 2019. We use Q3 2019 as our end point despite a 50-basis point reduction in the fed funds target rate during the quarter as it represents our peak deposit costs during the last rising rate cycle and it captures the repricing lag effect.

Loan repricing characteristics are a significant component of interest rate sensitivity. Variable and adjustable-rate loans may choose to reprice these balances more slowly and incorporate onlyor may not contain a portionrate floor – which impacts the sensitivity of the movement in market ratesinstrument based on market conditions at that time. Our primary analysis assumes a static balance sheet, both in termsrepricing timing and the magnitude of the total sizechange in interest rate. The following tables show certain pricing characteristics including rate type, maturity and mixfloor detail of our balance sheet, meaning cash flows from the maturity orloan portfolio at December 31, 2021:
Loan Maturities at December 31, 2021
Loan Repricing Detail(1),(2)
<=67 to 1213 to 2425 to 3637 to 5960+(in millions)Q4 2021%
(in millions)MosMosMosMosMosMosTotalFixed$7,459 33 %
Fixed$1,243 $152 $333 $496 $1,409 $4,218 $7,851 PPP392 %
Floating646 491 672 488 897 3,911 7,105   Prime1,747 %
Adjustable33 77 97 116 536 6,690 7,549   1 Month5,358 24 %
Total$1,922 $720 $1,102 $1,100 $2,842 $14,819 $22,505 Floating7,105 32 %
Upward Rate Change to Move from Floor at December 31, 2021  Prime300 %
Loans at Floor<2526-5051-7576-100101-125126-150>150  6 month3,798 17 %
(in millions)bpsbpsbpsbpsbpsbpsbpsTotal  1 Year1,264 %
Floating$459 $856 $179 $180 $82 $22 $66 $1,844   3 Year224 %
Adjustable246 275 734 776 591 532 672 3,826   5 Year1,399 %
Total$705 $1,131 $913 $956 $673 $554 $738 $5,670   10 Year564 %
Weighted Average Rate Change to Move Above FloorAdjustable7,549 33 %
Floating0.07 %0.45 %0.65 %0.91 %1.17 %1.44 %2.10 %0.52 %
Adjustable0.09 %0.40 %0.63 %0.88 %1.13 %1.37 %1.91 %1.03 %Total$22,505 100 %
Floors: Floating and Adjustable Rate Loans at December 31, 2021(3)
(in millions)No FloorAt FloorAbove FloorTotal
Floating$4,588$1,844$673$7,105
Adjustable1,2703,8262,4537,549
Total$5,858$5,670$3,126$14,654
% of Total40%39%21%100%

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(1) Index rates with relatively immaterial balances are mapped to the closest material index. For example, $49 million in loans repricing of assets and liabilitieson a 3-month index are redeployedincluded in the same instrument6-month category and represent only 1% of 6-month loans at modeled rates.December 31, 2021.
(2) Loan balances reported here are customer principal book balances, and exclude items such as deferred fees and costs.
(3) Loans were grouped into three buckets: (1) No Floor: no contractual floor on the loan; (2) At Floor: current rate = floor; (3) Above Floor: current rate exceeds floor. The amount above the floor was based on the current margin plus the current index assuming the loan repriced on December 31, 2021. The adjustable loans may not reprice until well into the future, depending on the timing and size of interest rate changes.

Changes that could vary significantly from our assumptions include loan and deposit growth or contraction, changes in the mix of our earning assets or funding sources, the performance of loans accounted for under the expected cash flow method, and future asset/liability management decisions, all of which may have significant effects on our net interest income. Also, some of the assumptions made in the simulation model may not materialize and unanticipated events and circumstances may occur. In addition, the simulation model does not take into account any future actions management could undertake to mitigate the impact of interest rate changes or the impact a change in interest rates may have on our credit risk profile, loan prepayment estimates and spread relationships, which can change regularly. Actions we could undertake include, but are not limited to, growing or contracting the balance sheet, changing the composition of the balance sheet, or changing our pricing strategies for loans or deposits.

The estimated impact on our net interest income over a time horizon of one year as of December 31, 2018, 2017,2021, 2020, and 20162019 are indicated in the table below. For the scenarios shown, the interest rate simulation assumes a parallel and sustained shift in market interest rates ratably over a twelve-month period and no change in the composition or size of the balance sheet. For example, the "up 200 basis points" scenario is based on a theoretical increase in market rates of 16.7 basis points per month for twelve months applied to the balance sheet of December 31 for each respective year.
Interest Rate Simulation Impact on Net Interest Income
As of December 31,
As of December 31,202120202019
Up 300 basis points9.7 %9.7 %5.9 %
Up 200 basis points6.3 %6.5 %4.1 %
Up 100 basis points3.0 %3.2 %2.2 %
Down 100 basis points(1.2)%(1.8)%(3.8)%
Down 200 basis points(2.4)%(2.9)%(7.4)%
Down 300 basis points(3.1)%(3.3)%(9.4)%
 2018 2017 2016
Up 300 basis points4.9 % 5.5 % 4.9 %
Up 200 basis points3.3 % 3.9 % 3.5 %
Up 100 basis points1.7 % 2.1 % 2.1 %
Down 100 basis points(2.8)% (3.9)% (3.8)%
Down 200 basis points(6.3)% (8.1)% (7.4)%
Down 300 basis points(9.5)% (11.3)% (10.3)%



Asset sensitivity indicates that in a rising interest rate environment the Company's net interest marginincome would increase and in a decreasing interest rate environment the Company's net interest marginincome would decrease. Liability sensitivity indicates that in a rising interest rate environment a Company's net interest marginincome would decrease and in a decreasing interest rate environment the Company's net interest marginincome would increase. For all years presented, we were "asset-sensitive" meaning we expect our net interest income to increase as market rates increase and to decrease as market rates decrease. The relative level of asset sensitivity as of December 31, 20182021 has decreased from the prior periods presentedyear primarily due to the following: 1. deposita decrease in sensitivity increasedfrom investments and loans held for sale, partially offset by higher sensitivity from interest bearing cash due to higher beta broker and public deposits put onto the balance sheetbalances. The decrease in sensitivity in investments was driven by an increase in the fourth quarter; 2. investmentduration of the portfolio, as the yield curve steepened providing a buying opportunity at the longer end of the curve. The decrease in sensitivity decreasedfrom loans held for sale is due to overall slower prepayment speedsa decline in balances year over year. The decrease in sensitivity from higher market rates; 3. the aboveearning assets was partially offset by an increasea decline in loan sensitivity from greater emphasis on C&I lending which typically carry shorter durations and more frequent repricing characteristics.liabilities, primarily due to the payoff of higher cost term debt, partially offset by higher sensitivity from deposits due to interest bearing deposit growth. In the decreasing interest rate environments, we show a decline in net interest income as interest bearinginterest-bearing assets re-price lower andwhile deposits remain at or near their floors. The decline in sensitivity from prior year is primarily due to the increase in the duration of investments noted above, the decline in loans held for sale balances, and a decrease in sensitivity from loans and leases as rates have repriced lower, moving closer to floors.

It should be noted that although net interest income simulation results are presented throughfor down rate scenarios, most market rates reach zero before declining the down 300full 100 basis points, interest rate environments, weand our simulation parameters floor rates at zero and assume they do not believe the down 300 basis point scenarios are plausible in the near term given the current levelgo negative.

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Interest rate sensitivity in the first year of the net interest income simulation for increasing interest rate scenarios is negatively impacted by the cost of non-maturity deposits repricing immediately while interest earnings assets (primarily the loan and leases held for investment portfolio) reprice at a slower rate based upon the instrument level repricing characteristics (refer to the Interest Sensitivity Gap table above).characteristics. As a result, interest sensitivity in increasing interest rates scenarios improves in subsequent years as these assets reprice. Conversely, in a declining interest scenario, net interest income is negatively impacted by assets re-pricing lower while deposits remain at or near their floors. Management also prepares and reviews the longer termlong-term trends of the net interest income simulation to measure and monitor risk. This analysis assumes the same rate shift over the first year of the scenario as described above, and holding steady thereafter. The estimated impact on our net interest income over the first and second yearsecond-year time horizons as it relates to our balance sheet as of December 31, 20182021 is indicated in the table below.
Interest Rate Simulation Impact on Net Interest Income
As of December 31, 2018
As of December 31, 2021Year 1Year 2
Up 300 basis points9.7 %21.2 %
Up 200 basis points6.3 %14.2 %
Up 100 basis points3.0 %7.0 %
Down 100 basis points(1.2)%(4.3)%
Down 200 basis points(2.4)%(7.3)%
Down 300 basis points(3.1)%(7.9)%
 Year 1 Year 2
Up 300 basis points4.9 % 8.7 %
Up 200 basis points3.3 % 6.0 %
Up 100 basis points1.7 % 3.2 %
Down 100 basis points(2.8)% (8.4)%
Down 200 basis points(6.3)% (18.9)%
Down 300 basis points(9.5)% (25.7)%


In general, we view the net interest income model results as more relevant to the Company's current operating profile (a going concern), and we primarily manage our balance sheet based on this information.
Economic Value of Equity


Another interest rate sensitivity measure we utilize is the quantification of economic value changes for all financial assets and liabilities, given an increase or decrease in market interest rates. This approach provides a longer-term view of interest rate risk, capturing all future expected cash flows. Assets and liabilities with option characteristics are measured based on different interest rate path valuations using statistical rate simulation techniques. The projections are by their nature forward-looking and therefore inherently uncertain and include various assumptions regarding cash flows and discount rates.

The table below illustrates the effects of various instantaneous market interest rate changes on the fair values of financial assets and liabilities compared to the corresponding carrying values and fair values:
Interest Rate Simulation Impact on Fair Value of Financial Assets and Liabilities
As of December 31,
As of December 31,20212020
Up 300 basis points0.3 %12.3 %
Up 200 basis points1.6 %10.0 %
Up 100 basis points1.9 %6.4 %
Down 100 basis points(5.3)%0.7 %
Down 200 basis points0.4 %2.5 %
Down 300 basis points1.9 %2.5 %
 2018 2017
Up 300 basis points(5.6)% (6.6)%
Up 200 basis points(3.2)% (3.7)%
Up 100 basis points(1.0)% (1.1)%
Down 100 basis points(4.0)% (4.6)%
Down 200 basis points(11.1)% (12.4)%
Down 300 basis points(18.6)% (19.4)%


As of December 31, 2018,2021, our economic value of equity modelanalysis indicates a liabilityan asset sensitive profile.profile in increasing interest rate scenarios. This suggests a sudden or sustained increase in market interest rates would result in a decreasean increase in our estimated economic value of equity. OurIn declining interest rate scenarios, our economic value of equity declines before shifting the sensitivity profile and is a result of the decline in the value of the core deposit intangible being muted from market rates near their floors. In increasing interest rate scenarios, our overall sensitivity to changes in market interest rate changes as of December 31, 2018 has increasedrates decline from the prior year, primarily due to a decline in sensitivity from loans and leases due to slower prepayments, and the increase in the rising rate environment comparedduration of the investment portfolio. The decrease in sensitivity from loans and leases and investments was partially offset by an increase in sensitivity from deposits due to December 31, 2017.an increase in the value of the core deposit intangible. As of December 31, 2018,2021, our estimated economic value of equity (fair value of financial assets and liabilities) exceededwas above our book value of equity. This result isequity primarily based on the value placed on the Company's significant amount of noninterest bearing and low cost interest bearing deposits. While noninterest bearing deposits do not impact the net interest income simulation, the value of these deposits has a significant impact ondue to an increase in the economic value of equity model, particularly when market rates are assumed to rise.loans and leases and an increase in the value of the core deposit intangible.

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IMPACT OF INFLATION AND CHANGING PRICES

A financial institution's asset and liability structure is substantially different from that of an industrial firm in that primarily all assets and liabilities of a bank are monetary in nature, with relatively little investment in fixed assets or inventories. Inflation has an important impact on the growth of total assets and the resulting need to increase equity capital at higher than normal rates in order to maintain appropriate capital ratios. We believe that the impact of inflation on financial results depends on management's ability to react to changes in interest rates and, by such reaction, reduce the inflationary impact on performance. We have an asset/liability management program which attempts to manage interest rate sensitivity. In addition, periodic reviews of banking services and products are conducted to adjust pricing in view of current and expected costs.
Our financial statements included in Item 8 below have been prepared in accordance with accounting principles generally accepted in the United States, which requires us to measure financial position and operating results principally in terms of historic dollars. Changes in the relative value of money due to inflation or recession are generally not considered. The primary effect of inflation on our results of operations is through increased operating costs, such as compensation, occupancy and business development expenses. In management's opinion, changes in interest rates affect the financial condition of a financial institution to a far greater degree than changes in the rate of inflation. Although interest rates are greatly influenced by changes in the inflation rate, they do not necessarily change at the same rate or in the same magnitude as the inflation rate. Interest rates are highly sensitive to many factors that are beyond our control, including U.S. fiscal and monetary policy and general national and global economic conditions.


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ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA



68


REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM


To the shareholdersShareholders and the Board of Directors of Umpqua Holdings Corporation


Opinions on the Financial Statements and Internal Control over Financial Reporting

We have audited the accompanying consolidated balance sheetsheets of Umpqua Holdings Corporation and subsidiaries (the "Company") as of December 31, 2018,2021 and 2020, the related consolidated statementstatements of income,operations, comprehensive income, changes in shareholders' equity, and cash flows, for each of the yearthree years in the period ended December 31, 2018,2021, and the related notes (collectively referred to as the "financial statements"). We also have audited the Company's internal control over financial reporting as of December 31, 2018,2021, based on criteria established in Internal Control - Integrated Framework (2013) issued by the Committee of Sponsoring Organizations of the Treadway Commission (COSO). Because management's assessment and our audit were conducted to meet the reporting requirements of Section 112 of the Federal Deposit Insurance Corporation Improvement Act (FDICIA), management's assessment and our audit of the Company's internal control over financial reporting included controls over the preparation of the schedules equivalent to the basic financial statements in accordance with the instructions for the Consolidated Financial Statements for Bank Holding Companies (Form FR Y-9C).

In our opinion, the financial statements referred to above present fairly, in all material respects, the financial position of the Company as of December 31, 2018,2021 and 2020, and the results of its operations and its cash flows for each of the yearthree years in the period ended December 31, 2018,2021, in conformity with accounting principles generally accepted in the United States of America. Also, in our opinion, the Company maintained, in all material respects, effective internal control over financial reporting as of December 31, 2018,2021, based on criteria established in Internal Control - Integrated Framework (2013) issued by COSO.
We have not examined
Change in Accounting Principle

As discussed in Note 1 to the financial statements, the Company changed its method of accounting for credit losses on loans and accordingly, we do not express an opinion or any other formleases effective January 1, 2020, due to the adoption of assuranceAccounting Standards Update No. 2016-13, Financial Instruments —Credit Losses (Topic 326): Measurement of Credit Losses on management's statement referring to compliance with lawsFinancial Instruments (ASC 326). The adoption of the new credit loss standard and regulations.its subsequent application is also communicated as a critical audit matter below.

Basis for Opinions

The Company's management is responsible for these financial statements, for maintaining effective internal control over financial reporting, and for its assessment of the effectiveness of internal control over financial reporting, included in the accompanying Report of Management on Internal Control Over Financial Reporting. Our responsibility is to express an opinion on these financial statements and an opinion on the Company's internal control over financial reporting based on our audit.audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) (PCAOB) and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our auditaudits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the auditaudits to obtain reasonable assurance about whether the financial statements are free of material misstatement, whether due to error or fraud, and whether effective internal control over financial reporting was maintained in all material respects.

Our auditaudits of the financial statements included performing procedures to assess the risks of material misstatement of the financial statements, whether due to error or fraud, and performing procedures to respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the financial statements. Our auditaudits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the financial statements. Our audit of internal control over financial reporting included obtaining an understanding of internal control over financial reporting, assessing the risk that a material weakness exists, and testing and evaluating the design and operating effectiveness of internal control based on the assessed risk. Our auditaudits also included performing such other procedures as we considered necessary in the circumstances. We believe that our audit providesaudits provide a reasonable basis for our opinions.


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Definition and Limitations of Internal Control over Financial Reporting

A company's internal control over financial reporting is a process designed to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. A company's internal control over financial reporting includes those policies and procedures that (1) pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the assets of the company; (2) provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the company are being made only in accordance with authorizations of management and directors of the company; and (3) provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use, or disposition of the company's assets that could have a material effect on the financial statements.

Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.

Critical Audit Matter

The critical audit matter communicated below is a matter arising from the current-period audit of the financial statements that was communicated or required to be communicated to the audit committee and that (1) relates to accounts or disclosures that are material to the financial statements and (2) involved our especially challenging, subjective, or complex judgments. The communication of critical audit matters does not alter in any way our opinion on the financial statements, taken as a whole, and we are not, by communicating the critical audit matter below, providing a separate opinion on the critical audit matter or on the accounts or disclosures to which it relates.

Allowance for Credit Losses — Refer to Notes 1 and 5 to the financial statements

Critical Audit Matter Description

The Company adopted ASC 326 as of January 1, 2020. The estimate of current expected credit losses for loans and other financial instruments under ASC 326 is based on relevant information about past events, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amounts, and management judgement is required to determine which loss estimation methods are appropriate for their circumstances. For the year ended December 31, 2021 the Company recorded a recapture for credit losses of $42.7 million and the allowance for credit losses (ACL) was $261.2 million as of December 31, 2021.

The Company utilizes models, some of which are complex, to obtain reasonable and supportable forecasts of credit losses. These models use inputs that include forecasted future economic conditions and that are dependent upon specific macroeconomic variables relevant to each of the Company's loan and lease portfolios. Along with the quantitative factors produced by the models, management also considers qualitative factors when determining the ACL.

Given the significance of the ACL, the complexity of the models, and the management judgments required for the selection of appropriate models, forecasting economic conditions, and determining qualitative adjustments, performing audit procedures to evaluate the ACL requires a high degree of auditor judgment and an increased extent of effort, including the need to involve our credit specialists.

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How the Critical Audit Matter Was Addressed in the Audit

Our audit procedures related to the ACL included the following, among others:

We tested the effectiveness of controls over the selection of forecasted economic assumptions used in the models, model maintenance, data transfers in to and out of the models, and overall model results.
We involved credit specialists to assist us in evaluating the reasonableness and conceptual soundness of the methodologies applied in the credit loss estimation models.
We tested the completeness and accuracy of the data used in the models.
We evaluated the reasonableness of the economic scenario selected by management for use in the models.
We evaluated the reasonableness of the qualitative adjustments within the ACL estimate.

/s/ Deloitte & Touche LLP


Portland, Oregon  
February 21, 201925, 2022 


We have served as the Company's auditor since 2018.



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REPORT OF INDEPENDENT REGISTERED PUBLIC ACCOUNTING FIRM

To the Shareholders and the Board
Umpqua Holdings Corporation

Opinion on the Financial Statements

We have audited the accompanying consolidated balance sheet of Umpqua Holdings Corporation and Subsidiaries (the "Company") as of December 31, 2017, the related consolidated statements of income, comprehensive income, changes in shareholders' equity, and cash flows for each of the two years in the period ended December 31, 2017, and the related notes, (collectively referred to as the "consolidated financial statements"). In our opinion, the consolidated financial statements referred to above present fairly, in all material respects, the consolidated financial position of the Company as of December 31, 2017, and the consolidated results of its operations and its cash flows for each of the two years in the period ended December 31, 2017, in conformity with accounting principles generally accepted in the United States of America.

Basis for Opinion

These consolidated financial statements are the responsibility of the Company's management. Our responsibility is to express an opinion on the Company's consolidated financial statements based on our audits. We are a public accounting firm registered with the Public Company Accounting Oversight Board (United States) ("PCAOB") and are required to be independent with respect to the Company in accordance with the U.S. federal securities laws and the applicable rules and regulations of the Securities and Exchange Commission and the PCAOB.

We conducted our audits in accordance with the standards of the PCAOB. Those standards require that we plan and perform the audits to obtain reasonable assurance about whether theconsolidated financial statements are free of material misstatement, whether due to error or fraud.

Our audits of the consolidated financial statements included performing procedures to assess the risks of material misstatement of the consolidated financial statements, whether due to error or fraud, and performing procedures to respond to those risks. Such procedures included examining, on a test basis, evidence regarding the amounts and disclosures in the consolidated financial statements. Our audits also included evaluating the accounting principles used and significant estimates made by management, as well as evaluating the overall presentation of the consolidated financial statements. We believe that our audits provide a reasonable basis for our opinion.

/s/ Moss Adams LLP

Portland, Oregon
February 23, 2018, except for the adjustments disclosed in Note 1, as to which the date is February 21, 2019



UMPQUA HOLDINGS CORPORATION AND SUBSIDIARIES 


CONSOLIDATED BALANCE SHEETS
December 31, 20182021 and 20172020

(in thousands, except shares)December 31, 2018 December 31, 2017 (in thousands, except shares)December 31, 2021December 31, 2020
ASSETS   ASSETS  
Cash and due from banks$335,419
 $330,856
Cash and due from banks$222,015 $370,219 
Interest bearing cash and temporary investments287,218
 303,424
Interest bearing cash and temporary investments2,539,606 2,202,962 
Total cash and cash equivalents622,637
 634,280
Total cash and cash equivalents2,761,621 2,573,181 
Investment securities   Investment securities  
Equity and other, at fair value61,841
 12,255
Equity and other, at fair value81,214 83,077 
Available for sale, at fair value2,977,108
 3,065,769
Available for sale, at fair value3,870,435 2,932,558 
Held to maturity, at amortized cost3,606
 3,803
Held to maturity, at amortized cost2,744 3,034 
Loans held for sale, at fair value166,461
 259,518
Loans and leases20,422,666
 19,019,192
Allowance for loan and lease losses(144,871) (140,608)
Loans held for sale (at fair value: $353,105 and $688,079)Loans held for sale (at fair value: $353,105 and $688,079)353,105 766,225 
Loans and leases (at fair value: $345,634 and $0)Loans and leases (at fair value: $345,634 and $0)22,553,180 21,779,367 
Allowance for credit losses on loans and leasesAllowance for credit losses on loans and leases(248,412)(328,401)
Net loans and leases20,277,795
 18,878,584
Net loans and leases22,304,768 21,450,966 
Restricted equity securities40,268
 43,508
Restricted equity securities10,916 41,666 
Premises and equipment, net227,423
 269,182
Premises and equipment, net171,125 178,050 
Operating lease right-of-use assetsOperating lease right-of-use assets82,366 104,937 
Goodwill1,787,651
 1,787,651
Goodwill— 2,715 
Other intangible assets, net23,964
 30,130
Other intangible assets, net8,840 13,360 
Residential mortgage servicing rights, at fair value169,025
 153,151
Residential mortgage servicing rights, at fair value123,615 92,907 
Other real estate owned10,958
 11,734
Bank owned life insurance313,626
 306,864
Bank owned life insurance327,745 323,470 
Other assets257,418
 224,018
Other assets542,442 669,029 
Total assets$26,939,781
 $25,680,447
Total assets$30,640,936 $29,235,175 
LIABILITIES AND SHAREHOLDERS' EQUITY   LIABILITIES AND SHAREHOLDERS' EQUITY  
Deposits   Deposits  
Noninterest bearing$6,667,467
 $6,505,628
Non-interest bearingNon-interest bearing$11,023,724 $9,632,773 
Interest bearing14,470,019
 13,442,672
Interest bearing15,570,961 14,989,428 
Total deposits21,137,486
 19,948,300
Total deposits26,594,685 24,622,201 
Securities sold under agreements to repurchase297,151
 294,299
Securities sold under agreements to repurchase492,247 375,384 
Term debt751,788
 802,357
BorrowingsBorrowings6,329 771,482 
Junior subordinated debentures, at fair value300,870
 277,155
Junior subordinated debentures, at fair value293,081 255,217 
Junior subordinated debentures, at amortized cost88,724
 100,609
Junior subordinated debentures, at amortized cost88,041 88,268 
Operating lease liabilitiesOperating lease liabilities95,427 113,593 
Deferred tax liability, net25,846
 21,930
Deferred tax liability, net4,353 5,441 
Other liabilities281,474
 266,430
Other liabilities317,503 299,012 
Total liabilities22,883,339
 21,711,080
Total liabilities27,891,666 26,530,598 
COMMITMENTS AND CONTINGENCIES (NOTE 18)
 
COMMITMENTS AND CONTINGENCIES (NOTE 18)00
SHAREHOLDERS' EQUITY   SHAREHOLDERS' EQUITY  
Common stock, no par value, shares authorized: 400,000,000 as of December 31, 2018 and 2017; issued and outstanding: 220,255,039 as of December 31, 2018 and 220,148,824 as of December 31, 20173,512,874
 3,517,258
Retained earnings602,482
 477,101
Accumulated other comprehensive loss(58,914) (24,992)
Common stock, no par value, shares authorized: 400,000,000 in 2021 and 2020; issued and outstanding: 216,625,506 in 2021 and 220,226,335 in 2020Common stock, no par value, shares authorized: 400,000,000 in 2021 and 2020; issued and outstanding: 216,625,506 in 2021 and 220,226,335 in 20203,444,849 3,514,599 
Accumulated deficitAccumulated deficit(697,338)(932,767)
Accumulated other comprehensive incomeAccumulated other comprehensive income1,759 122,745 
Total shareholders' equity4,056,442
 3,969,367
Total shareholders' equity2,749,270 2,704,577 
Total liabilities and shareholders' equity$26,939,781
 $25,680,447
Total liabilities and shareholders' equity$30,640,936 $29,235,175 
See notes to consolidated financial statements


72

UMPQUA HOLDINGS CORPORATION AND SUBSIDIARIES 


CONSOLIDATED STATEMENTS OF INCOMEOPERATIONS
For the Years Ended December 31, 2018, 20172021, 2020, and 20162019
 (in thousands, except per share amounts)2018 2017 2016
INTEREST INCOME     
Interest and fees on loans and leases$972,114
 $871,318
 $843,591
Interest and dividends on investment securities:     
Taxable76,014
 57,987
 46,427
Exempt from federal income tax8,368
 8,725
 8,828
Dividends1,988
 1,491
 1,399
 Interest on temporary investments and interest bearing deposits8,665
 4,380
 3,918
Total interest income1,067,149
 943,901
 904,163
INTEREST EXPENSE     
Interest on deposits92,685
 45,582
 35,240
Interest on securities sold under agreement to repurchase and federal funds purchased506
 475
 132
Interest on term debt13,604
 14,159
 15,005
Interest on junior subordinated debentures21,715
 18,000
 15,674
Total interest expense128,510
 78,216
 66,051
Net interest income938,639
 865,685
 838,112
PROVISION FOR LOAN AND LEASE LOSSES 55,905
 47,254
 41,674
Net interest income after provision for loan and lease losses882,734
 818,431
 796,438
NON-INTEREST INCOME     
Service charges on deposits62,124
 61,469
 61,268
Brokerage revenue16,480
 16,083
 17,033
Residential mortgage banking revenue, net118,235
 136,276
 157,863
Gain on sale of investment securities, net14
 27
 858
Unrealized holding losses on equity securities(1,484) 
 
Gain on loan sales, net7,834
 18,012
 15,144
Loss on junior subordinated debentures carried at fair value
 (14,727) (6,323)
BOLI income8,297
 8,214
 8,514
Other income67,917
 53,133
 47,371
Total non-interest income279,417
 278,487
 301,728
NON-INTEREST EXPENSE     
Salaries and employee benefits425,575
 438,180
 424,830
Occupancy and equipment, net148,724
 150,545
 151,944
Communications17,233
 18,932
 21,265
Marketing11,313
 8,918
 10,913
Services62,730
 45,302
 42,795
FDIC assessments16,094
 15,014
 15,508
Loss (gain) on other real estate owned, net867
 (557) (279)
Intangible amortization6,166
 6,756
 8,622
Merger related expenses
 9,324
 15,313
Goodwill impairment
 
 142
Other expenses50,763
 55,461
 46,102
Total non-interest expense739,465
 747,875
 737,155
Income before provision for income taxes422,686
 349,043
 361,011
Provision for income taxes106,423
 106,730
 130,943
Net income$316,263
 $242,313
 $230,068


UMPQUA HOLDINGS CORPORATION AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF INCOME (Continued)
For the Years Ended December 31, 2018, 2017 and 2016


(in thousands, except per share amounts)2018 2017 2016 (in thousands, except per share amounts)202120202019
Net income$316,263
 $242,313
 $230,068
Dividends and undistributed earnings allocated to participating securities16
 55
 123
Net earnings available to common shareholders$316,247
 $242,258
 $229,945
Earnings per common share:     
INTEREST INCOMEINTEREST INCOME   
Interest and fees on loans and leasesInterest and fees on loans and leases$890,515 $951,439 $1,051,077 
Interest and dividends on investment securities:Interest and dividends on investment securities:  
TaxableTaxable60,399 47,739 56,150 
Exempt from federal income taxExempt from federal income tax5,947 6,095 7,400 
DividendsDividends1,318 2,615 2,269 
Interest on temporary investments and interest bearing deposits Interest on temporary investments and interest bearing deposits3,864 4,739 14,180 
Total interest incomeTotal interest income962,043 1,012,627 1,131,076 
INTEREST EXPENSEINTEREST EXPENSE   
Interest on depositsInterest on deposits27,151 100,200 167,941 
Interest on securities sold under agreement to repurchase and federal funds purchasedInterest on securities sold under agreement to repurchase and federal funds purchased280 766 2,092 
Interest on borrowingsInterest on borrowings2,838 13,921 17,564 
Interest on junior subordinated debenturesInterest on junior subordinated debentures12,127 15,221 22,845 
Total interest expenseTotal interest expense42,396 130,108 210,442 
Net interest incomeNet interest income919,647 882,519 920,634 
(RECAPTURE) PROVISION FOR CREDIT LOSSES(RECAPTURE) PROVISION FOR CREDIT LOSSES(42,651)204,861 72,515 
Net interest income after provision for credit lossesNet interest income after provision for credit losses962,298 677,658 848,119 
NON-INTEREST INCOMENON-INTEREST INCOME   
Service charges on depositsService charges on deposits42,086 40,838 45,616 
Card-based feesCard-based fees36,114 28,190 33,051 
Brokerage revenueBrokerage revenue5,112 15,599 15,877 
Residential mortgage banking revenue, netResidential mortgage banking revenue, net186,811 270,822 101,810 
Gain (loss) on sale of debt securities, netGain (loss) on sale of debt securities, net190 (7,184)
(Loss) gain on equity securities, net(Loss) gain on equity securities, net(1,511)769 83,475 
Gain on loan and lease sales, netGain on loan and lease sales, net15,715 6,707 10,467 
BOLI incomeBOLI income8,302 8,399 8,406 
Other incomeOther income63,681 40,495 48,306 
Total non-interest incomeTotal non-interest income356,318 412,009 339,824 
NON-INTEREST EXPENSENON-INTEREST EXPENSE   
Salaries and employee benefitsSalaries and employee benefits480,820 479,247 420,373 
Occupancy and equipment, netOccupancy and equipment, net137,546 151,650 144,236 
CommunicationsCommunications11,564 11,843 14,583 
MarketingMarketing7,381 8,313 13,255 
ServicesServices48,800 46,640 54,111 
FDIC assessmentsFDIC assessments9,238 12,516 11,233 
Intangible amortizationIntangible amortization4,520 4,986 5,618 
Merger related expensesMerger related expenses15,183 — — 
Goodwill impairmentGoodwill impairment— 1,784,936 — 
Other expensesOther expenses45,404 45,956 55,631 
Total non-interest expenseTotal non-interest expense760,456 2,546,087 719,040 
Income (loss) before provision for income taxesIncome (loss) before provision for income taxes558,160 (1,456,420)468,903 
Provision for income taxesProvision for income taxes137,860 67,000 114,808 
Net income (loss)Net income (loss)$420,300 $(1,523,420)$354,095 
Earnings (loss) per common share:Earnings (loss) per common share:
Basic$1.44 $1.10 $1.04Basic$1.92 $(6.92)$1.61 
Diluted$1.43 $1.10 $1.04Diluted$1.91 $(6.92)$1.60 
Weighted average number of common shares outstanding:     Weighted average number of common shares outstanding:
Basic220,280
 220,251
 220,282
Basic219,032 220,218 220,339 
Diluted220,737
 220,836
 220,908
Diluted219,581 220,218 220,650 
See notes to consolidated financial statements


73

UMPQUA HOLDINGS CORPORATION AND SUBSIDIARIES 


CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
For the Years Ended December 31, 2018, 20172021, 2020, and 20162019


 (in thousands)
2018 2017 2016
Net income$316,263
 $242,313
 $230,068
Available for sale securities:     
Unrealized (losses) gains arising during the period(35,205) 1,301
 (29,817)
Income tax benefit (expense) related to unrealized (losses) gains8,911
 (503) 11,558
      
Reclassification adjustment for net realized gains in earnings(14) (27) (858)
Income tax expense related to realized gains4
 10
 332
Net change in unrealized (losses) gains for available for sale securities(26,304) 781
 (18,785)
      
Junior subordinated debentures, at fair value:     
Unrealized losses arising during the period(23,268) 
 
Income tax benefit related to unrealized losses5,940
 
 
Net change in unrealized losses for junior subordinated debentures, at fair value(17,328) 
 
Other comprehensive (loss) income, net of tax(43,632) 781
 (18,785)
Comprehensive income$272,631
 $243,094
 $211,283

 (in thousands)
202120202019
Net income (loss)$420,300 $(1,523,420)$354,095 
Available for sale securities:   
Unrealized (losses) gains arising during the period(124,970)106,814 86,029 
Income tax benefit (expense) related to unrealized gains (losses)32,142 (27,473)(22,127)
Reclassification adjustment for net realized (gains) losses in earnings(8)(190)7,184 
Income tax expense (benefit) related to realized (gains) losses49 (1,848)
Net change in unrealized (losses) gains for available for sale securities(92,834)79,200 69,238 
Junior subordinated debentures, at fair value:
Unrealized (losses) gains arising during the period(37,899)18,842 25,855 
Income tax benefit (expense) related to unrealized gains (losses)9,747 (4,846)(6,630)
Net change in unrealized (losses) gains for junior subordinated debentures, at fair value(28,152)13,996 19,225 
Other comprehensive (loss) income, net of tax(120,986)93,196 88,463 
Comprehensive income (loss)$299,314 $(1,430,224)$442,558 
See notes to consolidated financial statements


74

UMPQUA HOLDINGS CORPORATION AND SUBSIDIARIES 
 
CONSOLIDATED STATEMENTS OF CHANGES IN SHAREHOLDERS' EQUITY
For the Years Ended December 31, 2018, 20172021, 2020, and 20162019

Common StockRetained Earnings (Accumulated Deficit) Accumulated Other
Comprehensive Income (Loss)
 
(in thousands, except shares)SharesAmountTotal
Balance at January 1, 2019220,255,039 $3,512,874 $602,482 $(58,914)$4,056,442 
Net income 354,095  354,095 
Other comprehensive income, net of tax   88,463 88,463 
Stock-based compensation 8,373   8,373 
Stock repurchased and retired(415,403)(7,268)  (7,268)
Issuances of common stock under stock plans389,646 21   21 
Cash dividends on common stock ($0.84 per share)  (185,967) (185,967)
Cumulative effect adjustment (1)
(244)(244)
Balance at December 31, 2019220,229,282 $3,514,000 $770,366 $29,549 $4,313,915 
Net loss  (1,523,420) (1,523,420)
Other comprehensive income, net of tax   93,196 93,196 
Stock-based compensation 9,254   9,254 
Stock repurchased and retired(494,009)(8,655)  (8,655)
Issuances of common stock under stock plans491,062 —   — 
Cash dividends on common stock ($0.63 per share)  (139,532) (139,532)
Cumulative effect adjustment (2)
(40,181)(40,181)
Balance at December 31, 2020220,226,335 $3,514,599 $(932,767)$122,745 $2,704,577 
Net income  420,300  420,300 
Other comprehensive loss, net of tax   (120,986)(120,986)
Stock-based compensation 10,906   10,906 
Stock repurchased and retired(4,158,387)(80,690)  (80,690)
Issuances of common stock under stock plans557,558 34   34 
Cash dividends on common stock ($0.84 per share)  (184,871) (184,871)
Balance at December 31, 2021216,625,506 $3,444,849 $(697,338)$1,759 $2,749,270 

(in thousands, except shares)Common Stock   
 Accumulated Other
Comprehensive Income (Loss)
  
 Shares Amount Retained Earnings  Total
Balance at December 31, 2015 as previously reported220,171,091
 $3,520,591
 $331,301
 $(2,558) $3,849,334
Prior period adjustment, Note 1    (38,841)   $(38,841)
Restated balance at January 1, 2016220,171,091
 $3,520,591
 $292,460
 $(2,558) $3,810,493
Net income    230,068
   230,068
Other comprehensive loss, net of tax      (18,785) (18,785)
Stock-based compensation  9,790
     9,790
Stock repurchased and retired(1,117,061) (17,708)     (17,708)
Issuances of common stock under stock plans1,123,000
 2,626
     2,626
Cash dividends on common stock ($0.64 per share)    (141,402)   (141,402)
Balance at December 31, 2016220,177,030
 $3,515,299
 $381,126
 $(21,343) $3,875,082
          
Balance at January 1, 2017220,177,030
 $3,515,299
 $381,126
 $(21,343) $3,875,082
Net income    242,313
   242,313
Other comprehensive income, net of tax      781
 781
Stock-based compensation  9,612
     9,612
Stock repurchased and retired(468,555) (8,614)     (8,614)
Issuances of common stock under stock plans440,349
 961
     961
Cash dividends on common stock ($0.68 per share)    (150,768)   (150,768)
Tax rate effect reclassification (1)    4,430
 (4,430) 
Balance at December 31, 2017220,148,824
 $3,517,258
 $477,101
 $(24,992) $3,969,367
          
Balance at January 1, 2018220,148,824
 $3,517,258
 $477,101
 $(24,992) $3,969,367
Net income    316,263
   316,263
Other comprehensive loss, net of tax      (43,632) (43,632)
Stock-based compensation  7,513
     7,513
Stock repurchased and retired(557,648) (12,962)     (12,962)
Issuances of common stock under stock plans663,863
 1,065
     1,065
Cash dividends on common stock ($0.82 per share)    (181,172)   (181,172)
Junior subordinated debentures, at fair value, cumulative effect adjustment (2)    (9,710) 9,710
 
Balance at December 31, 2018220,255,039
 $3,512,874
 $602,482

$(58,914) $4,056,442

(1) The reclassification adjustment from accumulated other comprehensive income (loss) to retained earnings relating to the effects from the application of the Tax Cuts and Jobs Act of 2017.

(2) The cumulative effect adjustment from retained earnings to accumulated other comprehensive income (loss) relatingrelates to the implementation of new accounting guidance on January 1, 2019, for operating leases.

(2) The cumulative effect adjustment relates to the implementation of new accounting guidance on January 1, 2020, for the junior subordinated debentures that the Company previously elected to fair value on a recurring basis. Refer to Note 1allowance for discussion of the new accounting guidance.credit losses.


See notes to consolidated financial statements


75

UMPQUA HOLDINGS CORPORATION AND SUBSIDIARIES 


CONSOLIDATED STATEMENTS OF CASH FLOW
For the Years Ended December 31, 2018, 20172021, 2020, and 20162019

(in thousands)202120202019
CASH FLOWS FROM OPERATING ACTIVITIES:   
Net income (loss)$420,300 $(1,523,420)$354,095 
Adjustments to reconcile net income to net cash provided by (used in) operating activities:   
Deferred income tax expense (benefit)40,805 (62,943)(3,544)
Amortization of investment premiums, net14,404 27,069 26,449 
(Gain) loss on sales of investment securities, net(8)(190)7,184 
(Recapture) provision for credit losses(42,651)204,861 72,515 
Change in cash surrender value of bank owned life insurance(8,402)(8,500)(8,443)
Depreciation, amortization and accretion31,498 37,474 43,286 
Gain on sale of premises and equipment(574)(2,284)(2,821)
Gain on store divestiture— (9,650)(1,225)
Goodwill impairment— 1,784,936 — 
Additions to residential mortgage servicing rights carried at fair value(38,522)(51,000)(25,169)
Change in fair value residential mortgage servicing rights carried at fair value7,814 73,103 44,783 
Stock-based compensation10,906 9,254 8,373 
   Net decrease (increase) in equity and other investments352 (2,143)(16,702)
Loss (gain) on equity securities, net1,511 (769)(83,475)
Gain on sale of loans and leases, net(145,723)(289,212)(95,353)
Change in fair value of loans held for sale21,427 (16,776)(10,557)
Origination of loans held for sale(4,747,104)(6,666,500)(3,089,698)
Proceeds from sales of loans held for sale4,952,918 6,791,133 2,838,171 
Change in other assets and liabilities:  
Net decrease (increase) in other assets153,148 (209,822)(137,981)
         Net (decrease) increase in other liabilities(9,376)9,153 (367)
Net cash provided by (used in) operating activities662,723 93,774 (80,479)
CASH FLOWS FROM INVESTING ACTIVITIES:   
Purchases of investment securities available for sale(1,838,923)(867,675)(697,969)
Proceeds from investment securities available for sale761,249 828,752 918,658 
Proceeds from sale of equity securities— — 81,853 
Purchases of restricted equity securities(53)(20,021)(220,200)
Redemption of restricted equity securities30,803 24,818 214,005 
Net change in loans and leases(735,422)(862,125)(1,085,272)
Proceeds from sales of loans and leases246,667 111,855 251,782 
Change in premises and equipment(15,478)(11,986)(12,676)
Proceeds from bank owned life insurance death benefits4,127 5,641 1,869 
Proceeds from sale of mortgage servicing rights— — 34,401 
Net cash received from sale of Umpqua Investments, Inc.10,781 — — 
Net cash paid in store divestiture— (171,440)(44,646)
Other1,974 2,070 8,044 
Net cash used in investing activities$(1,534,275)$(960,111)$(550,151)

76

(in thousands)2018 2017 2016
CASH FLOWS FROM OPERATING ACTIVITIES:     
Net income$316,263
 $242,313
 $230,068
Adjustments to reconcile net income to net cash provided by operating activities: 
  
  
Deferred income tax expense18,812
 77,428
 113,834
Amortization of investment premiums, net9,917
 29,340
 23,743
Gain on sales of investment securities, net(14) (27) (858)
Gain on sale of other real estate owned, net(410) (703) (1,998)
Valuation adjustment on other real estate owned1,277
 146
 1,719
Provision for loan and lease losses55,905
 47,254
 41,674
Change in cash surrender value of bank owned life insurance(8,396) (8,300) (8,595)
Change in FDIC indemnification asset
 
 82
Depreciation, amortization and accretion52,345
 57,968
 59,256
(Gain) loss on sale of premises and equipment(2,037) (1,442) 6,737
Gain on store divestiture(1,157) 
 
Gain on Pivotus divestiture(5,778) 
 
Goodwill impairment
 
 142
Additions to residential mortgage servicing rights carried at fair value(29,069) (33,445) (37,082)
Change in fair value residential mortgage servicing rights carried at fair value13,195
 23,267
 25,926
Gain on redemption of junior subordinated debentures at amortized cost(1,043) 
 
Change in junior subordinated debentures carried at fair value
 14,946
 6,752
Stock-based compensation7,513
 9,612
 9,790
Net decrease (increase) in equity and other investments900
 (1,291) (1,378)
Holding losses on equity securities1,484
 
 
Gain on sale of loans, net(77,772) (145,007) (179,929)
Change in fair value of loans held for sale2,606
 (453) 3,517
Origination of loans held for sale(2,872,994) (3,414,431) (3,990,278)
Proceeds from sales of loans held for sale3,033,383
 3,669,679
 4,127,503
Change in other assets and liabilities: 
  
  
Net (increase) decrease in other assets(29,179) 1,041
 (27,080)
Net increase (decrease) in other liabilities19,493
 (52,388) 11,622
Net cash provided by operating activities505,244
 515,507
 415,167
CASH FLOWS FROM INVESTING ACTIVITIES: 
  
  
Purchases of investment securities available for sale(449,359) (952,819) (852,101)
Proceeds from investment securities available for sale440,241
 559,746
 619,752
Proceeds from investment securities held to maturity493
 520
 501
Purchases of restricted equity securities(45,601) (243,171) (600)
Redemption of restricted equity securities48,841
 245,191
 2,021
Net change in loans and leases(1,618,333) (1,881,924) (1,144,443)
Proceeds from sales of loans164,037
 271,124
 475,810
Change in premises and equipment(8,989) (4,278) (30,313)
Proceeds from bank owned life insurance death benefit1,481
 1,601
 814
Purchase of bank owned life insurance
 (750) 
Net change in proceeds from FDIC indemnification asset
 632
 140
Proceeds from sales of other real estate owned3,223
 6,705
 15,855
Net cash paid in store divestiture(35,219) 
 
Net cash used in investing activities(1,499,185) (1,997,423) (912,564)
UMPQUA HOLDINGS CORPORATION AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF CASH FLOW (Continued)
For the Years Ended December 31, 2021, 2020, and 2019
 (in thousands)
202120202019
CASH FLOWS FROM FINANCING ACTIVITIES:   
Net increase in deposit liabilities$1,972,519 $2,341,319 $1,393,940 
Net increase in securities sold under agreements to repurchase116,863 64,076 14,157 
Proceeds from borrowings— 600,000 940,670 
Repayment of borrowings(765,000)(735,000)(785,670)
Net proceeds from issuance of common stock34 — 21 
Dividends paid on common stock(183,734)(184,978)(185,101)
Repurchase and retirement of common stock(80,690)(8,655)(7,268)
Net cash provided by financing activities1,059,992 2,076,762 1,370,749 
Net increase in cash and cash equivalents188,440 1,210,425 740,119 
Cash and cash equivalents, beginning of period2,573,181 1,362,756 622,637 
Cash and cash equivalents, end of period$2,761,621 $2,573,181 $1,362,756 
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:   
Cash paid during the period for:   
Interest$42,820 $136,018 $209,526 
Income taxes$105,119 $130,228 $129,616 
SUPPLEMENTAL DISCLOSURE OF NONCASH INVESTING AND FINANCING ACTIVITIES:
Change in unrealized gains and losses on investment securities available for sale, net of taxes$(92,834)$79,200 $69,238 
Change in unrealized gains and losses on junior subordinated debentures carried at fair value, net of taxes$(28,152)$13,996 $19,225 
Cumulative effect adjustment to retained earnings$— $40,181 $244 
Cash dividend declared on common stock and payable after period-end$— $— $46,248 
Transfer of loans to loans held for sale— 78,146 — 
Transfer of loans held for sale to loans$315,887 $— $— 
Change in GNMA mortgage loans recognized due to repurchase option$— $(4,337)$(4,581)


UMPQUA HOLDINGS CORPORATION AND SUBSIDIARIES 

CONSOLIDATED STATEMENTS OF CASH FLOW (Continued)
For the Years Ended December 31, 2018, 2017 and 2016
     
 (in thousands)
2018 2017 2016
CASH FLOWS FROM FINANCING ACTIVITIES: 
  
  
Net increase in deposit liabilities$1,226,507
 $928,462
 $1,315,886
Net increase (decrease) in securities sold under agreements to repurchase2,852
 (58,649) 48,388
Proceeds from term debt borrowings100,000
 205,000
 490,000
Repayment of term debt borrowings(150,652) (254,998) (525,014)
Repayment of junior subordinated debentures at amortized cost(10,598) 
 
Dividends paid on common stock(173,914) (145,398) (141,074)
Proceeds from stock options exercised1,065
 961
 2,626
Repurchase and retirement of common stock(12,962) (8,614) (17,708)
Net cash provided by financing activities982,298
 666,764
 1,173,104
Net (decrease) increase in cash and cash equivalents(11,643) (815,152) 675,707
Cash and cash equivalents, beginning of period634,280
 1,449,432
 773,725
Cash and cash equivalents, end of period$622,637
 $634,280
 $1,449,432
      
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION: 
  
  
Cash paid during the period for: 
  
  
Interest$124,333
 $80,015
 $70,796
Income taxes$71,985
 $30,087
 $8,164
SUPPLEMENTAL DISCLOSURE OF NONCASH INVESTING AND FINANCING ACTIVITIES:     
Change in unrealized (losses) gains on investment securities available for sale, net of taxes$(26,304) $781
 $(18,785)
Change in unrealized losses on junior subordinated debentures carried at fair value, net of taxes$(17,328) $
 $
Junior subordinated debentures, at fair value, cumulative effect adjustment$9,710
 $
 $
Tax rate effect reclassification$
 $(4,430) $
Cash dividend declared on common stock and payable after period-end$46,254
 $39,634
 $35,243
Change in GNMA mortgage loans recognized due to repurchase option$(3,510) $1,571
 $(8,319)
Transfer of loans to other real estate owned$3,314
 $11,222
 $5,888
Transfers from other real estate owned to loans due to internal financing$
 $78
 $5,881



See notes to consolidated financial statements
 


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NOTES TO CONSOLIDATED FINANCIAL STATEMENTS


Note 1 – Significant Accounting Policies 
 
Nature of Operations-Umpqua-Umpqua Holdings Corporation (the "Company") is a financial holding company with headquarters in Portland, Oregon, that is engaged primarily in the business of commercial and retail banking and the delivery of retail brokerage services.banking. The Company provides a wide range of banking, wealth management, mortgage and other financial services to corporate, institutional and individual customers through its wholly-owned banking subsidiary Umpqua Bank (the "Bank").Bank. The Company engages in the retail brokerage business through its wholly-owned subsidiary Umpqua Investments, Inc. ("Umpqua Investments"). The Bank also has a wholly-owned subsidiary, Financial Pacific Leasing Inc., a commercial equipment leasing company.
Pivotus Ventures, Inc., was a wholly-owned subsidiary of Umpqua Holdings Corporation, which used a startup dynamic and collaboration with other institutions to validate, develop, and test new bank platforms. In October 2018, Umpqua sold substantially all of the assets of this subsidiary.

The Company and its subsidiaries are subject to regulation by certain federal and state agencies and undergo periodic examination by these regulatory agencies.


Basis of Financial Statement Presentation-The-The consolidated financial statements have been prepared in accordance with accounting principles generally accepted in the United States and with prevailing practices within the banking and securities industries. In preparing such financial statements, management is required to make certain estimates and judgments that affect the reported amounts of assets and liabilities and disclosure of contingent assets and liabilities as of the date of the balance sheet and the reported amounts of revenues and expenses for the reporting period. Actual results could differ significantly from those estimates. Material estimates that are particularly susceptible to significant change relate to the determination of the allowance for loan and leasecredit losses, the valuation of mortgage servicing rights, and the fair value of junior subordinated debentures, and the valuation of goodwill and other intangible assets.debentures.
Consolidation-The-The accompanying consolidated financial statements include the accounts of the Company the Bank and its subsidiary, Umpqua Investments.wholly-owned subsidiaries, and the Bank's wholly-owned subsidiaries. All significant intercompany balances and transactions have been eliminated in consolidation. As of December 31, 2018,2021, the Company had 23 wholly-owned trusts ("Trusts") that were formed to issue trust preferred securities and related common securities of the Trusts. The Company has not consolidated the accounts of the Trusts in its consolidated financial statements as they are considered to be variable interest entities for which the Company is not a primary beneficiary. As a result, the junior subordinated debentures issued by the Company to the Trusts are reflected on the Company's consolidated balance sheet as junior subordinated debentures.
Subsequent events-The-The Company has evaluated events and transactions through the date that the consolidated financial statements were issued for potential recognition or disclosure.
Reclassifications-Certain amounts reported in prior years' consolidated financial statements have been reclassified to conform to the current presentation, including the reclassification of certain amounts previously included in service charges on deposits and other income to the newly created card-based fees financial statement line, as well as changes to our segment reporting structure, further discussed in Note 24 - Segment Information.
Cash and Cash Equivalents-Cash-Cash and cash equivalents include cash and due from banks and temporary investments which are federal funds sold and interest bearing balances due from other banks. Cash and cash equivalents generally have a maturity of 90 days or less at the time of purchase.
Equity and Other Securities-Equity-Equity and other securities are carried at fair value with realized and unrealized gains or losses recorded in non-interest income.
Investment Securities-Debt securities are classified as held to maturity if the Company has both the intent and ability to hold those securities to maturity regardless of changes in market conditions, liquidity needs or changes in general economic conditions. These securities are carried at cost adjusted Available for amortization of purchase premiums and accretion of purchase discounts, computed by the effective interest method over their contractual lives.

Sale-Debt securities are classified as available for sale if the Company intends and has the ability to hold those securities for an indefinite period of time, but not necessarily to maturity. Any decision to sell a debt security classified as available for sale would be based on various factors, including significant movements in interest rates, changes in the maturity mix of assets and liabilities, liquidity needs, regulatory capital considerations, and other similar factors. Securities available for sale are carried at fair value. Unrealized holding gains or losses are included in other comprehensive income ("OCI") as a separate component of shareholders' equity, net of tax. Realized gains or losses, determined on the basis of the cost of specific securities sold, are included in earnings. Premiums and discounts are amortized or accreted over the life of the related investment security as an adjustment to yield using the effective interest method. Dividend and interest income are recognized when earned.
We review investment

78

Securities available for sale are carried at fair value. Realized gains or losses, determined on the basis of the cost of specific securities on an ongoing basis forsold, are included in earnings. Unrealized holding gains or losses are included in other comprehensive income as a separate component of shareholders' equity, net of tax. When the presence of other-than-temporary impairment ("OTTI") or permanent impairment, taking into consideration current market conditions, fair value in relationshipof an available-for-sale debt security falls below the amortized cost basis, it is evaluated to cost, extent and naturedetermine if any of the changedecline in value is attributable to credit loss. Decreases in fair value issuer rating changes and trends, whether we intendattributable to credit loss would be recorded directly to earnings with a corresponding allowance for credit losses, limited by the amount that the fair value is less than the amortized cost basis. If the credit quality subsequently improves, the allowance would be reversed up to a maximum of the previously recorded credit losses. If the Company intends to sell aan impaired available-for-sale debt security, or if it is more likely than not that wethe Company will be required to sell the security before recovery of ourprior to recovering the amortized cost basis of the investment, which may be maturity, and other factors.  For debt securities, if we intend to sell the security or it is more likely than not that we will be required to sell the security before recovering its cost basis, the entire impairment lossfair value adjustment would be immediately recognized in earnings as an OTTI. If we do not intend to sell the security and it is not more likely than not that we will be required to sell the security, but we do not expect to recover the entire amortized cost basis of the security, only the portion of the impairment loss representingwith no corresponding allowance for credit losses would be recognized in earnings.losses.

Loans Held for Sale-The-The Company has elected to account for residential mortgage loans held for sale at fair value. Fair value is determined based on quoted secondary market prices for similar loans, including the implicit fair value of embedded servicing rights. The change in fair value of loans held for sale is primarily driven by changes in interest rates subsequent to loan funding, and changes in the fair value of the related servicing asset, resulting in revaluation adjustments to the recorded fair value. The inputs used in the fair value measurements are considered Level 2 inputs. The use of the fair value option allows the change in the fair value of loans to more effectively offset the change in the fair value of derivative instruments that are used as economic hedges to loans held for sale. Loan origination fees and direct origination costs are recognized immediately in net income. Interest income on loans held for sale is included in interest income in the Consolidated Statements of Income and recognized when earned. Loans held for sale are placed on nonaccrual in a manner consistent with loans held for investment. The Company recognizes the gain or loss on the sale of loans when the sales criteria for derecognition are met.
Allowance for Credit Losses- The Company adopted ASC Topic 326 on January 1, 2020, replacing the previous incurred loss model for measuring credit losses, which encompassed allowances for current known and inherent losses within the portfolio. Instead, ASC Topic 326 requires an expected loss model, which encompasses allowances for losses expected to be incurred over the life of the portfolio. The CECL model requires the measurement of all expected credit losses for financial assets measured at amortized cost and certain off-balance-sheet credit exposures based on historical experience, current conditions, and reasonable and supportable forecasts. In connection with the adoption of CECL in 2020, we revised certain accounting policies and implemented certain accounting policy elections. The revised accounting policies are described below.

The allowance for credit losses on loans and leases is the combination of the allowance for loan and lease losses and the reserve for unfunded loan commitments. Loans are charged-off against the allowance when deemed uncollectible by management. Expected recoveries do not exceed the aggregate of amounts previously charged-off and expected to be charged-off. Fluctuations in the allowance are reported in our income statement as a component of credit loss expense.

The Bank has established an Allowance for Credit Loss Committee, which is responsible for, among other things, regularly reviewing the ACL methodology, including allowance levels and ensuring that it is designed and applied in accordance with generally accepted accounting principles. The Bank's Audit and Compliance Committee provides board oversight of the ACL process and reviews the ACL methodology on a quarterly basis. CECL is not prescriptive in the methodology used to determine the expected credit loss estimate. Instead, management has flexibility in selecting the methodology. The expected credit losses must be estimated over a financial asset's contractual term, adjusted for prepayments utilizing quantitative and qualitative factors. There are also specific considerations for Purchased Credit-Deteriorated, Troubled Debt Restructured, and Collateral Dependent Loans.

The estimate of current expected credit losses is based on relevant information about past events, current conditions, and reasonable and supportable forecasts that affect the collectability of the reported amounts. Historical loss experience is the starting point for estimating expected credit losses. Adjustments are made to historical loss experience to reflect differences in asset-specific risk characteristics, such as underwriting standards, portfolio mix or asset terms, and differences in economic conditions – both current conditions and reasonable and supportable forecasts. When the Company is not able to make or obtain reasonable and supportable forecasts for the entire life of the financial asset, it has estimated expected credit losses for the remaining life using an approach that reverts to historical credit loss information for the longer-term portion of the asset's life.


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The Company utilizes complex models to obtain reasonable and supportable forecasts. Most of the models calculate two predictive metrics: the probability of default and loss given default. The PD measures the probability that a loan will default within a given time horizon and primarily measures the adequacy of the debtor's cash flow as the primary source of repayment of the loan or lease. The LGD is the expected loss which would be realized presuming a default has occurred and primarily measures the value of the collateral or other secondary source of repayment related to the collateral.

Management believes that the ACL was adequate as of December 31, 2021. There is, however, no assurance that future loan losses will not exceed the levels provided for in the ACL and could possibly result in additional charges to the provision for credit losses.

Acquired Loans and Leases-Purchased loans-Loans and leases purchased without more-than-insignificant credit deterioration, are recorded at their fair value at the acquisition date. Credit discounts are included in the determination of fair value; therefore, anHowever, loans and leases purchased with more-than-insignificant credit deterioration will be recorded with their applicable allowance for loan and lease losses is not recorded atcredit loss to determine the acquisition date. Acquired loans are evaluated upon acquisition and classified as either purchased impaired or purchased non-impaired. Purchased impaired loans reflect credit deterioration since origination such that it is probable at acquisition that the Company will be unable to collect all contractually required payments.amortized cost basis.
Purchased impaired loans are aggregated into pools based on individually evaluated common risk characteristics and aggregate expected cash flows are estimated for each pool. A pool is accounted for as a single asset with a single interest rate, cumulative loss rate and cash flow expectation. The risk characteristics used to aggregate the purchased impaired loans into different pools include risk rating, underlying collateral, type of interest rate (fixed or adjustable), types of amortization, loan purpose, and other similar factors. A loan will be removed from a pool of loans only if the loan is sold, foreclosed, or assets are received in full satisfaction of the loan, and will be removed from the pool at its carrying value. If an individual loan is removed from a pool of loans, the difference between its relative carrying amount and the cash, fair value of the collateral, or other assets received will be recognized in income immediately as interest income on loans and would not affect the effective yield used to recognize the accretable yield on the remaining pool.  If, at acquisition, the loans are collateral dependent and acquired primarily for the rewards of ownership of the underlying collateral, or if cash flows expected to be collected cannot be reasonably estimated, no accrual of income occurs.
The cash flows expected to be received over the life of the pool are estimated by management. These cash flows are input into a loan accounting system which calculates the carrying values of the pools and underlying loans, book yields, effective interest income and impairment, if any, based on actual and projected events. Default rates, loss severity, and prepayment speed assumptions will be periodically reassessed and updated within the accounting system to update our expectation of future cash flows. The excess of the cash flows expected to be collected over a pool's carrying value is considered to be the accretable yield and is recognized as interest income over the estimated life of the pool using the effective yield method. The accretable yield may change due to changes in the timing and amounts of expected cash flows. Changes in the accretable yield are disclosed quarterly.

The excess of the undiscounted contractual amounts due over the cash flows expected to be collected is considered to be the nonaccretable difference. The nonaccretable difference represents our estimate of the credit losses expected to occur and was considered in determining the fair value of the loans as of the acquisition date. Subsequent to the acquisition date, any increases in expected cash flows over those expected at the purchase date in excess of fair value are adjusted through a change to the accretable yield on a prospective basis. Any subsequent decreases in expected cash flows attributable to credit deterioration are recognized by recording a provision for loan losses. The purchased impaired loans acquired are and will continue to be subject to the Company's credit review and monitoring.
The purchased impaired loan portfolio also includes revolving lines of credit with funded and unfunded commitments. The funded portion of these loans, representing the balances outstanding at the time of acquisition, are accounted for as purchased impaired. The unfunded portion of these loans as of the acquisition date as well as any additional advances on these loans subsequent to the acquisition date are not classified as purchased impaired, and are accounted for similar to newly originated loans.
For purchased non-impaired loans, the difference between the fair value and unpaid principal balance of the loan at the acquisition date is amortized or accreted to interest income using the effective interest method over the remaining period to contractual maturity or until repayment in full or sale of the loan.

For purchased leases and equipment finance loans, the difference in the cash flows expected to be collected over the initial allocation of fair value to the acquired leases and loans is accreted into interest income over their related term based on the effective interest method.

Originated Loans and Leases-Loans-Loans are stated at the amount of unpaid principal, net of unearned income and any deferred fees or costs. All discounts and premiums are recognized over the contractual life of the loan as yield adjustments. Leases are recorded at the amount of minimum future lease payments receivable and estimated residual value of the leased equipment, net of unearned income and any deferred fees. Initial direct costs related to lease originations are deferred as part of the investment in direct financing leases and amortized over their term using the effective interest method. Unearned lease income is amortized over the term using the effective interest method.
Loans are classified as impaired when, based on current information and events, it is probable that the Bank will be unable to collect the scheduled payments of principal and interest when due, in accordance with the terms of the original loan agreement. The carrying value of impaired loans is based on the present value of expected future cash flows (discounted at each loan's effective interest rate), estimated note sale price, or, for collateral dependent loans, at fair value of the collateral, less selling costs. If the measurement of each impaired loan's value is less than the recorded investment in the loan, we recognize this impairment and adjust the carrying value of the loan to fair value through the allowance for loan and lease losses.  This can be accomplished by charging off the impaired portion of the loan or establishing a specific component to be provided for in the allowance for loan and lease losses.
Income Recognition on Non-Accrual and Impaired Loans-Loans including impaired loans, are classified as non-accrual if the collection of principal and interest is doubtful. Generally, this occurs when a commercial or commercial real estate loan is past due as tobeyond its maturity, orprincipal payment, of principal or interest payment due date by 90 days or more, unless such loans are well-secured and in the process of collection. Generally, if a loan or portion thereof is partially charged-off, the loan is considered impaired and classified as non-accrual. Loans that are less than 90 days past due may also be classified as non-accrual if repayment in full of principal and/or interest is in doubt.

Generally, when a loan is classified as non-accrual, all uncollected accrued interest is reversed tofrom interest income and the accrual of interest income is terminated. Generally,In addition, any cash payments subsequently received are applied as a reduction of principal outstanding. In cases where the future collectability of the principal balance in full is expected, interest income may be recognized on a cash basis. A loan may be restored to accrual status when the borrower's financial condition improves so that full collection of future contractual payments is considered likely. For those loans placed on non-accrual status due to payment delinquency, return to accrual status will generallytypically not occur until the borrower demonstrates repayment ability over a period of not less than six months.


Collateral Dependent Loans and leases are reported as past due when installment payments, interest payments, or maturity payments are past due based on contractual terms. All loans and leases determined to be impaired are individually assessed for impairment except for homogeneous loans which are collectively evaluated for impairment. The specific factors considered in determining that aTroubled Debt Restructuring-A loan or lease is impaired includeconsidered collateral dependent when repayment is expected to be provided substantially through the operation or sale of the collateral when the borrower is experiencing financial capacity, current economic, business and market conditions, collection efforts, collateral position and other factors deemed relevant. Generally, impaireddifficulty. The Company's classification of CDLs includes: non-homogeneous non-accrual loans and leases; non-homogeneous loans determined by individual credit review; homogeneous non-accrual leases are placed on non-accrual status and all cash receipts are appliedequipment finance agreements; and homogeneous real estate secured loans that have been charged down to net realizable value or the principalgovernment guaranteed balance. ContinuationExcept for homogeneous leases and equipment finance agreements, the expected credit losses for CDLs will be measured using the fair value of accrual status and recognitionthe underlying collateral, adjusted for costs to sell when applicable, less the amortized cost basis of interest income on impaired loans andthe financial asset. The Company may also use the loan's observable market price, if available. If the value of the CDL is determined to be less than the recorded amount of the loan, a charge-off will be taken. To determine the expected credit loss for homogeneous leases or equipment finance agreements, the LGD calculated by the CECL model will be utilized. When a homogeneous lease or equipment finance agreement becomes 181 days past due, it is generally limited to performing restructured loans. fully charged-off.


Loans are reported as troubled debt restructuringsTDR loans when, due to borrower financial difficulties, the Bank grants a more than insignificant concession(s)concession it would not otherwise be willing to offer for a loan. Once a loan has been classified as a TDR, it continues in the classification until it has paid in full or it has demonstrated six months of payment performance and was determined to have been modified at market rate terms. TDRs, including reasonably expected TDRs, are individually recognized and measured for expected credit loss in one of two ways: when a TDR meets the definition of a CDL, it is measured using the fair value of the underlying collateral, adjusted for costs to sell when applicable; otherwise, a discounted cash flow analysis is utilized to measure the expected credit loss for a TDR. The expected cash flow for a TDR is discounted based on the pre-modification rate and the expected remaining life.


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In March 2020, the Coronavirus Aid, Relief, and Economic Security Act was passed, which, among other things, provided relief for Banks related to loan modifications for accounting purposes. Specifically, section 4013 of the CARES Act gives entities temporary relief from the accounting and disclosure requirements for TDRs. CARES Act TDR provisions were subsequently extended with the passage of the Economic Aid Act. In addition to the CARES Act, bank regulatory agencies issued interagency guidance indicating that a lender could conclude that the modifications under section 4013 of the CARES Act or the interagency guidance are not a TDR if certain criteria are met. The guidance also provides that loans generally will not be adversely classified if the short-term modification is related to COVID-19 relief programs. The Company has followed the guidance under the CARES Act, the Economic Aid Act, the interagency guidance, and government-mandated programs related to these loan modifications. Loans modified under section 4013 of the CARES Act or the interagency guidance generally maintain their pre-COVID-19 delinquency status and are classified as performing loans. If it is deemed the modification is not short-term, not COVID-19 related or the customer does not meet the criteria under the guidance to be scoped out of troubled debt restructuring classification, the Company evaluates the loan modification under its existing framework which requires modifications that result in a concession without appropriate compensation to a borrower experiencing financial difficulties that it would not otherwise consider. Examples of such concessions include forgiveness of principal or accrued interest, extending the maturity date or providing a lower interest rate than woulddifficulty to be normally availableaccounted for a transaction of similar risk. As a result of these concessions, restructured loans are impaired as the Bank will not collect all amounts due, both principal and interest, in accordance with the terms of the original loan agreement. Impairment reserves on non-collateral dependent restructured loans are measured by comparing the present value of expected future cash flows on the restructured loans discounted at the interest rate of the original loan agreement to the loan's carrying value. These impairment reserves are recognized as a specific component to be provided for in the allowance for loan and lease losses.TDR.


The decision to classify a loan as impaired is made by the Bank's Allowance for Loan and Lease Losses ("ALLL") Committee. The ALLL Committee meets regularly to review the status of all problem and potential problem loans. If the ALLL Committee concludes a loan is impaired but recovery of principal and interest is expected, an impaired loan may remain on accrual status.

Allowance for Loan and Lease Losses- The Bank performs regular credit reviews of the loan and lease portfolio to determine the credit quality of the portfolio and the adherence to underwriting standards. When loans and leases are originated, they are assigned a risk rating that is reassessed periodically during the term of the loan. The Company's risk rating methodology assigns risk ratings ranging from 1 to 10, where a higher rating represents higher risk. The 10 risk rating categories are a primary factor in determining an appropriate amount for the allowance for loan and lease losses. The Bank has a management ALLL Committee, which is responsible for, among other things, regularly reviewing the ALLL methodology, including loss factors, and ensuring that it is designed and applied in accordance with generally accepted accounting principles. The ALLL Committee reviews and approves loans and leases recommended for impaired status. The ALLL Committee also approves removing loans and leases from impaired status. The Company's Audit and Compliance Committee provides board oversight of the ALLL process and reviews and approves the ALLL methodology on a quarterly basis.
Each risk rating is assessed an inherent credit loss factor that determines the amount of the allowance for loan and lease losses provided for that group of loans and leases with similar risk rating and loan type. Credit loss factors may vary by region based on management's belief that there may ultimately be different credit loss rates experienced in each region.
Regular credit reviews of the portfolio also identify loans that are considered potentially impaired. Potentially impaired loans are referred to the ALLL Committee which reviews and approves designated loans as impaired. When we identify a loan as impaired, we measure the impairment using discounted cash flows or estimated note sale price, except when the sole remaining source of the repayment for the loan is the liquidation of the collateral. In these cases, we use the current fair value of the collateral, less selling costs, instead of discounted cash flows. If we determine that the value of the impaired loan is less than the recorded investment in the loan, we either recognize an impairment reserve as a specific component to be provided for in the allowance for loan and lease losses or charge-off the impaired balance on collateral dependent loans if it is determined that such amount represents a confirmed loss. The combination of the risk rating-based allowance component and the impairment reserve allowance component lead to an allocated allowance for loan and lease losses.
The Bank may also maintain an unallocated allowance amount to provide for other credit losses inherent in a loan and lease portfolio that may not have been contemplated in the credit loss factors. This unallocated amount generally comprises less than 5% of the allowance, but may be maintained at higher levels during times of economic conditions characterized by falling real estate values. The unallocated amount is reviewed periodically based on trends in credit losses, the results of credit reviews and overall economic trends.

As adjustments become necessary, they are reported in earnings in the periods in which they become known as a change in the provision for loan and lease losses and a corresponding charge to the allowance. Loans, or portions thereof, deemed uncollectible are charged to the allowance. Provisions for losses, and recoveries on loans previously charged-off, are added to the allowance.
The adequacy of the ALLL is monitored on a regular basis and is based on management's evaluation of numerous factors. These factors include the quality of the current loan portfolio; the trend in the loan portfolio's risk ratings; current economic conditions; loan concentrations; loan growth rates; past-due and non-performing trends; evaluation of specific loss estimates for all significant problem loans; historical charge-off and recovery experience; and other pertinent information.
Management believes that the ALLL was adequate as of December 31, 2018. There is, however, no assurance that future loan losses will not exceed the levels provided for in the ALLL and could possibly result in additional charges to the provision for loan and lease losses. In addition, bank regulatory authorities, as part of their periodic examination of the Bank, may require additional charges to the provision for loan and lease losses in future periods if warranted as a result of their review. A substantial percentage of our loan portfolio is secured by real estate, and as a result a significant decline in real estate market values may require an increase in the ALLL.
Reserve for Unfunded Commitments-A-A reserve for unfunded commitments ("RUC") is maintained at a level that, in the opinion of management, is adequate to absorb probableexpected losses associated with the Bank's commitment to lend funds under existing agreements, such as letters or lines of credit. Management determinesThe RUC calculation utilizes the adequacyallowance for credit loss on loans and leases rates, probability of default risk ratings, and utilization rates based on the economic expectations over the contractual life of the reserve for unfunded commitments based upon reviews of individual credit facilities, current economic conditions, the risk characteristics of the various categories of commitments and other relevant factors.commitment. The reserve is based on estimates and ultimate losses may vary from the current estimates. These estimates are evaluated on a regular basis and as adjustments become necessary, they are reported in earnings in the periods in which they become known. Draws on unfunded commitments that are considered uncollectible at the time funds are advanced are charged to the allowance for loancredit losses on loans and lease losses.leases. Provisions for unfunded commitment losses are added to the reserve for unfunded commitments, which is included in the Other Liabilities section of the consolidated balance sheets.

Loan and Lease Fees and Direct Loan Origination Costs-Origination-Origination and commitment fees and direct loan origination costs for loans and leases held for investment are deferred and recognized as an adjustment to the yield over the life of the portfolio loans and leases. The recognition of these net deferred fees is accelerated at loan payoff, if earlier than the estimated life of the loan. PPP loan related net fees are recognized over the contractual life of the loans as a yield adjustment. When these PPP loans are forgiven, the recognition of the net deferred fees is accelerated.

Restricted Equity Securities-Restricted-Restricted equity securities consists mostly of the Bank's investment in Federal Home Loan Bank of Des Moines ("FHLB") stock that is carried at par value, which reasonably approximates its fair value. Management periodically evaluates FHLB stock for other-than-temporary or permanent impairment. Management's determination of whether these investments are impaired is based on its assessment of the ultimate recoverability of cost rather than by recognizing temporary declines in value.

As a member of the FHLB system, the Bank is required to maintain a minimum level of investment in FHLB stock based on specific percentages of its outstanding mortgages, total assets, or FHLB advances. At December 31, 2018, the Bank's minimum required investment in FHLB stock was $40.0 million. The Bank may request redemption at par value of any stock in excess of the minimum required investment. Stock redemptions are at the discretion of the FHLB.

Premises and Equipment-Premises-Premises and equipment are stated at cost less accumulated depreciation and amortization. Depreciation is provided over the estimated useful life of equipment, generally three to ten years, on a straight-line or accelerated basis. Depreciation is provided over the estimated useful life of premises, up to 39 years, on a straight-line or accelerated basis. Generally, leasehold improvements are amortized or accreted over the life of the related lease, or the life of the related asset, whichever is shorter. Expenditures for major renovations and betterments of the Company's premises and equipment are capitalized. The Company purchases, as well as internally develops and customizes, certain software to enhance or perform internal business functions. Software development costs incurred in the preliminary project stages as well as costs incurred for software that is part of a hosting arrangement, are charged to non-interest expense. Costs associated with designing software configuration, installation, coding programs and testing systems are capitalized and amortized using the straight-line method over three to seven years.
Management Implementation costs incurred for software that is part of a hosting arrangement are capitalized in other assets and amortized on a straight-line basis over the life of the contract. In addition to annual impairment reviews, management reviews long-lived assets any time thatanytime a change in circumstance indicates that the carrying amount of these assets may not be recoverable. Recoverability


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Operating Leases-The Company leases store locations, corporate office space, and equipment under non-cancelable leases. Leases with an initial term of 12 months or less are not recorded on the balance sheet. The leases contain various provisions for increases in rental rates, based either on changes in the published Consumer Price Index or a predetermined escalation schedule. Substantially all of the leases provide the Company with one or more options to renew, with renewal terms that can extend the lease term from one to ten years or more. The exercise of lease renewal options is at management's sole discretion. The depreciable life of assets and leasehold improvements are limited by the expected lease term, unless there is a transfer of title or purchase option reasonably certain of exercise. The Company's lease agreements do not contain any material residual value guarantees or material restrictive covenants. The Company rents or subleases certain real estate to third parties. The Company's sublease portfolio consists of operating leases of mainly former store locations or excess space in store or corporate facilities. In addition to annual impairment reviews, management reviews right of use assets anytime a change in circumstances indicates the carrying amount of these assets is determined by comparing the carrying value of the asset to the forecasted undiscounted cash flows of the operation associated with the asset. If the evaluation of the forecasted cash flows indicates that the carrying value of the asset ismay not recoverable, the asset is written down to fair value.be recoverable.


Goodwill and Other Intangibles-Intangible-Intangible assets are comprised of goodwill and other intangibles acquired in business combinations. Goodwill is not amortized but instead is periodically tested for impairment. Intangible assets with definite useful lives are amortized to their estimated residual values over their respective estimated useful lives, and also reviewed for impairment. Amortization of intangible assets is included in non-interest expense in the Consolidated Statements of Income.expense.
The Company performs a goodwill impairment analysis on an annual basis as of December 31. On at least an annual basis, we assess qualitative factors to determine whether itgoodwill is necessary to perform a quantitativeassessed for impairment test.at the reporting unit level either qualitatively or quantitatively. Additionally, the Company performs a goodwill impairment evaluationis evaluated on an interim basis when events or circumstances indicate impairment potentially exists. A significant amount of judgment is involved in determining if an indicator of impairment has occurred. Such indicators may include, among others, a significant decline in our expected future cash flows; a sustained, significant decline in our stock price and market capitalization; a significant adverse change in legal factors or in the business climate; adverse action or assessment by a regulator; and unanticipated competition.

Residential Mortgage Servicing Rights ("MSR")-The Company determines its classes of servicing assets based on the asset type being serviced along with the methods used to manage the risk inherent in the servicing assets, which includes the market inputs used to value the servicing assets. The Company measures its residential mortgage servicing assets at fair value and reports changes in fair value through earnings. Fair value adjustments encompass market-driven valuation changes and the runoff in value that occurs from the passage of time, which are separately disclosed. Under the fair value method, the MSR is carried in the balance sheet at fair value and the changes in fair value are reported in earnings under the caption residential mortgage banking revenue, net in the period in which the change occurs.
The expected life of the loans underlying the MSR can vary from management's estimates due to prepayments by borrowers, especially when rates change significantly. Prepayments outside of management's estimates would impact the recorded value of the residential mortgage servicing rights. The value of the residential mortgage servicing rights is also dependent upon the discount rate used in the model, which management reviews on an ongoing basis. A significant increase in the discount rate would reduce the value of residential mortgage servicing rights.
GNMA Loan Sales-The Company originates government guaranteed loans which are sold to Ginnie Mae ("GNMA").Government National Mortgage Association. Pursuant to GNMA servicing guidelines, the Company has the unilateral right to repurchase certain delinquent loans (loans past due 90 days or more) sold to GNMA, if the loans meet defined delinquent loan criteria. As a result of this unilateral right, once the delinquency criteria have been met, and regardless of whether the repurchase option has been exercised, the Company accounts for the loans as if they had been repurchased. The Company recognizes these loans within loans and leases, net and also recognizes a corresponding liability that is recorded in other liabilities. If the loan is repurchased, the liability is settled and the loan remains.
SBA/USDA Loans Sales, Servicing, and Commercial Servicing Asset-The-The Bank, on a limited basis, sells or transfers loans, including the guaranteed portion of Small Business Administration ("SBA")SBA and Department of Agriculture ("USDA")USDA loans (with servicing retained) for cash proceeds. The Bank records a servicing asset when it sells a loan and retains the servicing rights. The servicing asset is recorded at fair value upon sale, and the fair value is estimated by discounting estimated net future cash flows from servicing using discount rates that approximate current market rates and using estimated prepayment rates. Subsequent to initial recognition, the servicing rights are carried at the lower of amortized cost or fair value, and are amortized in proportion to, and over the period of, the estimated net servicing income.
For purposes

82

Revenue Recognition-The Company's revenue within the contracts with customers guidance are presented within non-interest income and measuring impairment,include service charges on deposits, card-based fees, and brokerage revenue. These revenues are recognized when obligations under the fair valueterms of Commercial and SBA servicing rightsa contract with customers are measured using a discounted estimated net future cash flow model as described above.  Any impairmentsatisfied. Revenue is measured as the amount by whichof consideration the carrying valueCompany expects to receive in exchange for transferring goods or providing services. When the amount of servicing rights for an interest rate-stratum exceeds its fair value. No impairment charges were recordedconsideration is variable, the Company will only recognize revenue to the extent that it is probable that the cumulative amount recognized will not be subject to a significant reversal in the future. Substantially all of the Company's contracts with customers have expected durations of one year or less and payments are typically due when or as the services are rendered or shortly thereafter. When third parties are involved in providing services to customers, the Company recognizes revenue on a gross basis when it has control over those services being provided to the customer; otherwise, revenue is recognized for the years ended December 31, 2018, 2017 and 2016, related to these servicing assets.net amount of any fee or commission.
A premium over the adjusted carrying value is received upon the sale of the guaranteed portion of an SBA or USDA loan. The Bank's investment in an SBA or USDA loan is allocated among the sold and retained portions of the loan based on the relative fair value of each portion at the time of loan origination, adjusted for payments and other activities. Because the portion retained does not carry an SBA or USDA guarantee, part of the gain recognized on the sold portion of the loan is deferred and amortized as a yield enhancement on the retained portion in order to obtain a market equivalent yield.

Other Real Estate Owned- Other real estate owned ("OREO") represents real estate which the Bank has taken control of in partial or full satisfaction of loans. At the time of foreclosure, OREO is recorded at fair value less costs to sell the property, which becomes the property's new basis. Any write-downs at the date of acquisition are charged to the allowance for loan and lease losses. After foreclosure, management periodically performs valuations such that the real estate is carried at the lower of its new cost basis or fair value, net of estimated costs to sell. Subsequent valuation adjustments are recognized within net loss on OREO. Revenue and expenses from operations are included in other non-interest expense in the Consolidated Statements of Income.
Income Taxes-Income-Income taxes are accounted for using the asset and liability method. Under this method, a deferred tax asset or liability is determined based on the enacted tax rates which will be in effect when the differences between the financial statement carrying amounts and tax basis of existing assets and liabilities are expected to be reported in the Company's income tax returns. The effect on deferred taxes of a change in tax rates is recognized in income in the period that includes the enactment date. Valuation allowances are established to reduce the net carrying amount of deferred tax assets ("DTA") if it is determined to be more likely than not, that all or some portion of the potential deferred tax asset will not be realized.
Deferred tax assets are recognized subject to management's judgment that realization is "more likely than not." Uncertain tax positions that meet the more likely than not recognition threshold are measured to determine the amount of benefit to recognize. An uncertain tax position is measured at the amount of benefit that management believes has a greater than 50% likelihood of realization upon settlement. 


In assessing the realizability of deferred tax assets, management considers whether it is more likely than not that some portion or all of the DTA will or will not be realized. The Company's ultimate realization of the DTA is dependent upon the generation of future taxable income during the periods in which temporary differences become deductible. Management considers the nature and amount of historical and projected future taxable income, the scheduled reversal of deferred tax assets and liabilities, and available tax planning strategies in making this assessment. The amount of deferred taxes recognized could be impacted by changes to any of these variables.


We earnThe Company earns Investment Tax Credits on certain equipment leases and useuses the deferral method to account for these tax credits. Under this method, the Investment Tax Credits are recognized as a reduction of depreciation expense over the life of the asset.


Derivatives-The-The Bank enters into forward delivery contracts to sell residential mortgage loans or mortgage-backed securities to broker/dealers at specific prices and dates in order to hedge the interest rate risk in its portfolio of mortgage loans held for sale and its residential mortgage loan commitments. The commitments to originate mortgage loans held for sale and the related forward delivery contracts are considered derivatives. The Bank also executes interest rate swaps with commercial banking customers to facilitate their respective risk management strategies. Those interest rate swaps are hedged by simultaneously entering into an offsetting interest rate swap that the Bank executes with a third party, such that the Bank minimizes its net risk exposure. The Company considers all free-standing derivatives as economic hedges and recognizes these derivatives as either assets or liabilities in the balance sheet, and requires measurement of those instruments at fair value through adjustments to current earnings. None of the Company's derivatives are designated as hedging instruments.


The fair value of the derivative residential mortgage loan commitments is estimated using the net present value of expected future cash flows. Assumptions used include pull-through rate assumption based on historical information, current mortgage interest rates, the stage of completion of the underlying application and underwriting process, direct origination costs yet to be incurred, the time remaining until the expiration of the derivative loan commitment, and the expected net future cash flows related to the associated servicing of the loan.

Operating Segments-Public enterprises are required to report certain information about their operating segments in its financial statements. They are also required to report certain enterprise-wide information about the Company's products and services, its activities in different geographic areas, and its reliance on major customers. The basis for determining the Company's operating segments is the manner in which management operates the business. The Company reports four primary segments, which are also the Company's reporting units: Wholesale Bank, Wealth Management, Retail Bank,2 segments: Core Banking and Home Lending with the remainder as Corporate and other.Mortgage Banking. The prior periods have been restated to reflect these two segments.


Share-Based Payment83

Stock-Based Compensation-We recognizeThe Company recognizes expense in the income statement for the grant-date fair value of restricted sharestock awards issued to employees over the employees' requisite service period (generally the vesting period). An estimate of expected forfeitures is included in the calculation of stock-based compensation expense over the vesting period, and actual forfeitures are recognized when they occur. The fair value of the restricted sharestock awards is based on the Company's share price on the grant date. Unvested restricted stock awards participate with common stock in any dividends declared but are only paid on the shares that ultimately vest. Restricted stock awards generally vest ratably over three to five years and are recognized as compensation expense over that same period of time.

Certain restricted stock awards (performance share awards) are subject to performance-based and market-based vesting as well ascriteria in addition to a requisite service period and cliff vest based on those conditions at the end of three years. At the time of vesting, the vested shares are entitled to receive cumulative dividends declared and paid during the three years. Compensation expense is recognized over the service period to the extent restricted stock awards are expected to vest. The fair value of thesethe performance-based restricted stock award grants is estimated as of the grant date using a Monte Carlo simulation pricing model.

Earnings (Loss) per Common Share ("EPS")- Nonvested share-based payment awards that contain nonforfeitable rights to dividends or dividend equivalents are participating securities and are included in the computation of EPS pursuant to the two-class method. The two-class method is an-Basic earnings allocation formula that determines earnings per share for each class of common stock and participating security according to dividends declared (or accumulated) and participation rights in undistributed earnings. Certain of the Company's nonvested restricted stock awards qualify as participating securities.
Net income is allocated between the common stock and participating securities pursuant to the two-class method, based on their rights to receive dividends, participate in earnings or absorb losses. Basic earnings(loss) per common share is computed by dividing net earnings available to common shareholdersincome (loss) by the weighted average number of common shares outstanding during the period, excluding participating nonvested restricted shares.
period. Diluted earnings (loss) per common share is computed in a similar manner, except that first the denominator is increased to include the number of additional common shares that would have been outstanding if potentially dilutive common shares excluding the participating securities, were issued using the treasury stock method. For all periods presented, stock options, certainunvested restricted stock awards and restricted stock units are potentially dilutive non-participating instruments issued by the Company. Next, we determine and include in diluted earnings per common share calculation the more dilutive effect of the participating securities using the treasury stock method or the two-class method. Undistributed losses are not allocated to the nonvested share-basedstock-based payment awards (the participating securities) under the two-class method as the holders are not contractually obligated to share in the losses of the Company.
Fair Value Measurements-Fair value is defined as the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction between market participants at the measurement date. There is a three-level hierarchy for disclosure of assets and liabilities measured or disclosed at fair value. The classification of assets and liabilities within the hierarchy is based on whether the inputs to the valuation methodology used for measurement are observable or unobservable. Observable inputs reflect market-derived or market-based information obtained from independent sources, while unobservable inputs reflect our estimates about market data. In general, fair values determined by Level 1 inputs utilize quoted prices for identical assets or liabilities traded in active markets that the Company has the ability to access. Fair values determined by Level 2 inputs utilize inputs other than quoted prices included in Level 1 that are observable for the asset or liability, either directly or indirectly. Level 2 inputs include quoted prices for similar assets and liabilities in active markets, and inputs other than quoted prices that are observable for the asset or liability, such as interest rates and yield curves that are observable at commonly quoted intervals. Level 3 inputs are unobservable inputs for the asset or liability, and include situations where there is little, if any, market activity for the asset or liability. In certain cases, the inputs used to measure fair value may fall into different levels of the fair value hierarchy. In such cases, the level in the fair value hierarchy within which the fair value measurement in its entirety falls has been determined based on the lowest level input that is significant to the fair value measurement in its entirety. The Company's assessment of the significance of a particular input to the fair value measurement in its entirety requires judgment, and considers factors specific to the asset or liability.
Reclassifications- Certain amounts reported in prior years' consolidated financial statements have been reclassified to conform to the current classifications, as noted below.

Correction of Prior Period Balances

Subsequent to the issuance of the Company's March 31, 2018 condensed consolidated financial statements, the Company's management determined that the calculation and corresponding recognition of the accretion of the purchase accounting discount on the loans acquired from Sterling Financial Corporation that were not impaired was calculated in a manner that was considered to be inconsistent with accounting principles generally accepted in the United States of America as indicated in Accounting Standards Codification (ASC) 310-20. As a result, the financial statements have been restated to reflect the correction of the difference in accretion/amortization related to the loans acquired. Management believes that the effect of this restatement is not material to our previously issued consolidated financial statements.

As the error began in 2014, a prior period adjustment has been recorded to reflect the difference in loans and leases, as well as retained earnings in the opening period that is first reported in this 10-K. As a result, the consolidated statements of income have been revised to reflect these changes to the applicable line items as follows.
(in thousands, except per share amounts)Year Ended
December 31, 2017 December 31, 2016
As Originally Reported Adjustment As Revised As Originally Reported Adjustment As Revised
Interest and fees on loans and leases$865,521
 $5,797
 $871,318
 $850,067
 $(6,476) $843,591
Total interest income938,104
 5,797
 943,901
 910,639
 (6,476) 904,163
Net interest income859,888
 5,797
 865,685
 844,588
 (6,476) 838,112
Net interest income after provision for loan and lease losses812,634
 5,797
 818,431
 802,914
 (6,476) 796,438
Gain on loan sales, net16,721
 1,291
 18,012
 13,356
 1,788
 15,144
Total non-interest income277,196
 1,291
 278,487
 299,940
 1,788
 301,728
Income before provision for income taxes341,955
 7,088
 349,043
 365,699
 (4,688) 361,011
Provision for income taxes95,936
 10,794
 106,730
 132,759
 (1,816) 130,943
Net income$246,019
 $(3,706) $242,313
 $232,940
 $(2,872) $230,068
Dividends and undistributed earnings allocated to participating securities56
 (1) 55
 125
 (2) 123
Net earnings available to common shareholders$245,963
 $(3,705) $242,258
 $232,815
 $(2,870) $229,945
Earnings per common share:           
Basic$1.12
 $(0.02) $1.10
 $1.06
 $(0.02) $1.04
Diluted$1.11
 $(0.01) $1.10
 $1.05
 $(0.01) $1.04
In addition, the consolidated balance sheet for December 31, 2017 has been revised to reflect these changes as follows:
(in thousands)December 31, 2017
 As Originally Reported Adjustment As Revised
Loans and leases$19,080,184
 $(60,992) $19,019,192
Net loans and leases$18,939,576
 $(60,992) $18,878,584
Total assets$25,741,439
 $(60,992) $25,680,447
Deferred tax liability, net$37,503
 $(15,573) $21,930
Total liabilities$21,726,653
 $(15,573) $21,711,080
Retained earnings$522,520
 $(45,419) $477,101
Total shareholders' equity$4,014,786
 $(45,419) $3,969,367
Total liabilities and shareholders' equity$25,741,439
 $(60,992) $25,680,447


The consolidated statement of changes in shareholders' equity has a prior period adjustment of $38.8 million to reflect the correction of the accretion amounts since the acquisition date in April 2014 to December 31, 2015. In addition, the following amounts have been revised in the consolidated statement of changes in shareholders' equity.
(in thousands)As Originally Reported Adjustment As Revised
Net income for the year ended December 31, 2016$232,940
 $(2,872) $230,068
Retained earnings as of December 31, 2016$422,839
 $(41,713) $381,126
Total equity as of December 31, 2016$3,916,795
 $(41,713) $3,875,082
Net income for the year ended December 31, 2017$246,019
 $(3,706) $242,313
Retained earnings as of December 31, 2017$522,520
 $(45,419) $477,101
Total equity as of December 31, 2017$4,014,786
 $(45,419) $3,969,367

The consolidated statement of comprehensive income has been updated to reflect the change in net income for the year ended December 31, 2017 and 2016. Comprehensive income decreased by $3.7 million for the year ended December 31, 2017 to $243.1 million and by $2.9 million for the year ended December 31, 2016 to $211.3 million. The consolidated statement of cash flows has also been updated to reflect these changes, resulting in an increase in cash flows provided by operating activities for December 31, 2017 of $5.8 million and a decrease of $6.5 million for December 31, 2016 to reflect the change in net income, the change in gain on sale of loans and the change in other liabilities (deferred tax liability) and a corresponding increase in the cash flows used in investing activities of $5.8 million for December 31, 2017 and a decrease of $6.5 million for December 31, 2016 as part of the net change in loans and leases.

Application of new accounting guidance


As of January 1, 2018, Umpqua adopted the Financial Accounting Standard Board's ("FASB") Accounting Standard Update ("ASU") No. 2014-09, Revenue from Contracts with Customers and all subsequent amendments to the ASU (collectively "ASC 606"), which (i) creates a single framework for recognizing revenue from contracts with customers that are within its scope and (ii) revises when it is appropriate to recognize a gain or loss from the transfer of nonfinancial assets such as other real estate owned. The majority of Umpqua's revenues come from interest income and other sources, including loans, leases, securities, and derivatives, that are outside the scope of ASC 606. Umpqua's revenues that are within the scope of ASC 606 are presented within Non-Interest Income and are recognized as revenue as the Company satisfies its obligation to the customer. Revenues within the scope of ASC 606 include service charges on deposits, brokerage revenue, interchange income, and the sale of other real estate owned. Refer to Note 28 - Revenue from Contracts with Customers for further discussion of Umpqua's accounting policies for revenue sources within the scope of ASC 606.

Umpqua adopted ASC 606 using the modified retrospective method applied on all contracts not completed as of January 1, 2018. Results for reporting periods beginning after January 1, 2018 are presented under ASC 606 while prior period amounts continue to be reported in accordance with legacy generally accepted accounting principles ("GAAP"). The adoption of ASC 606 did not result in a material change to the accounting for any of the in-scope revenue streams; as such, no cumulative effect adjustment was recorded.

As of January 1, 2018, Umpqua applied FASB ASU No. 2016-01, Financial Instruments – Overall (Subtopic 825-10): Recognition and Measurement of Financial Assets and Financial Liabilities. The new guidance relates to the recognition and measurement of financial instruments. This ASU requires equity investments (except those accounted for under the equity method of accounting, or those that result in consolidation of the investee) to be measured at fair value with changes in fair value recognized in net income. Upon adoption, certain equity securities were reclassified from available for sale to the equity securities classification on the balance sheet, prospectively. The amendment also requires public business entities to use the exit price notion when measuring the fair value of financial instruments for disclosure purposes and requires separate presentation of financial assets and financial liabilities by measurement category and form of financial asset (i.e., securities or loans and receivables) on the balance sheet or the accompanying notes to the financial statements. This ASU also eliminates the requirement for public business entities to disclose the method(s) and significant assumptions used to estimate the fair value that is required to be disclosed for financial instruments measured at amortized cost on the balance sheet. The disclosures in the fair value footnote have been updated accordingly.


The amendment also requires a reporting organization to present separately in other comprehensive income the portion of the total change in the fair value of a liability resulting from a change in the instrument specific credit risk (also referred to as "own credit") when the organization has elected to measure the liability at fair value in accordance with the fair value option for financial instruments. The Company's junior subordinated debentures are variable-rate instruments based on LIBOR, with the majority resetting quarterly. Applying the updated guidance, the FASB noted that the entire risk in excess of the risk free or benchmark rate could be considered instrument-specific credit risk. The Company has determined that all changes in fair value of the junior subordinated debentures are due to changes in value other than in the benchmark rate, and accordingly are instrument-specific credit risk. As such, the Company calculated the change in the discounted cash flows based on updated market credit spreads since the election of the fair value option for each junior subordinated debenture measured at fair value to be a net gain of $13.0 million. The gain was recorded, net of the tax effect, as a cumulative effect adjustment between retained earnings and accumulated other comprehensive income (loss), resulting in an adjustment of $9.7 million upon adoption.

For 2018, the change in fair value is attributable to the change in the instrument specific credit risk of the junior subordinated debentures, as determined by the application of ASU 2016-01. Accordingly, the loss on fair value of junior subordinated debentures for the year endedIn December 31, 2018 of $23.3 million is recorded in other comprehensive income (loss), net of tax, as an other comprehensive loss of $17.3 million.

Recently Issued Accounting Pronouncements

In February 2016,2019, the FASB issued ASU No. 2016-02, Leases2019-12, Income Taxes (Topic 842) as well as additional ASUs740), Simplifying the Accounting for enhancement, clarification or transition ofIncome Taxes. The ASU was issued in an effort to simplify accounting for income taxes by removing specific technical exceptions. Specifically, the new lease standard (collectively "ASC 842"). ASC 842guidance will require lessees, among other things,remove the need for companies to recognize lease assetsanalyze whether (1) the exception to the incremental approach for intra-period tax allocation, (2) exceptions to accounting for basis differences when there are ownership changes in foreign investments, and lease liabilities on(3) the balance sheetexception in interim period income tax accounting for those leases classified as operating leases under previous authoritative guidance. This update also introduces new disclosure requirements for leasing arrangements. ASC 842 isyear-to-date losses that exceed anticipated losses apply in a given period. The ASU was effective for financial statements issued forfiscal years, and interim periods within those fiscal years, beginning after December 15, 2018, including interim periods within those fiscal years,2020, with early adoption permitted. The Company has elected the application method that allows for applying the standard as of January 1, 2019 prospectively without corresponding changes in the comparable prior periods. Consequently, financial information will not be updated and the disclosures required under the new standard will not be provided for dates and periods before January 1, 2019.

The new standard provides for a number of practical expedients in transition. We expect to elect the package of practical expedients, which permits us to not reassess under the new standard our prior conclusions about lease identification, lease classification and initial direct costs. The CompanyThis ASU did not elect the use-of-hindsight or the practical expedient pertaining to land easement; the latter not being applicable to us. The Company also did not elect the practical expedient to not separate lease and non-lease components on our real estate leases where we are the lessee.

The Company currently believes the most significant effect relates to the recognition of new right of use ("ROU") assets and lease liabilitieshave a material impact on the balance sheet for our operating leases and providing significant new disclosures about our leasing activities. Any gains or losses associated with this change in accounting will be recognized through opening retained earnings upon adoptionCompany's consolidated financial statements.


84


The new standard also provides practical expedients for an entity's ongoing accounting. The Company has elected the short-term lease recognition exemption for certain leases. This means, for those leases that qualify, we will not recognize ROU assets or lease liabilities.


In June 2016,March 2020, the FASB issued ASU No. 2016-13, Financial Instruments —Credit Losses2020-04, Reference Rate Reform (Topic 326)848): MeasurementFacilitation of Credit Lossesthe Effects of Reference Rate Reform on Financial Instruments. Reporting. This ASU was issued to provide temporary optional guidance to ease the potential burden in accounting for reference rate reform. The guidance provides optional expedients and exceptions for applying generally accepted accounting principles to contract modifications and hedging relationships, subject to meeting certain criteria, that reference London Inter-Bank Offered Rate or another reference rate expected to be discontinued. The last expedient is a one-time election to sell or transfer debt securities classified as held to maturity. The expedients are in effect from March 12, 2020, through December 31, 2022.

In January 2021, the FASB issued ASU No. 2021-01, Reference Rate Reform (Topic 848): Scope. The amendments in this Update are elective and apply to all entities that have derivative instruments that use an interest rate for margining, discounting, or contract price alignment that is intendedmodified as a result of reference rate reform. The amendments clarify certain optional expedients and exceptions in Topic 848 for contract modifications apply to derivatives that are affected by the discounting transition. The amendments are in effect from March 12, 2020, through December 31, 2022. This ASU does not have a material impact on the Company's consolidated financial statements.

The Company has established an enterprise-wide LIBOR transition program which includes business strategy, product design and pricing strategy, instrument contract remediation, and systems and processes. The Company continues to use the expedients in this guidance to manage through the LIBOR transition, specifically for our loan portfolio.

Recently Issued Accounting Pronouncements

In October 2021, the FASB issued ASU No. 2021-08, Business Combinations (Topic 805): Accounting for Contract Assets and Contract Liabilities from Contracts with Customers. The amendments in this Update improve financial reporting by requiring timelier recording of credit losses on loanscomparability for both the recognition and other financial instruments held by financial institutions and other organizations. The ASU requires the measurement of all expected credit losses for certain financial assets heldacquired revenue contracts with customers at the reporting date based on historical experience, current conditions,of and reasonableafter a business combination. The amendments improve comparability by specifying for all acquired revenue contracts regardless of their timing of payment (1) the circumstances in which the acquirer should recognize contract assets and supportable forecasts. Financial institutionscontract liabilities that are acquired in a business combination and other organizations will now use forward-looking information(2) how to better inform their credit loss estimates, but will continue to use judgment to determine which loss estimation method is appropriatemeasure those contract assets and contract liabilities. The amendments improve comparability after the business combination by providing consistent recognition and measurement guidance for their circumstances. The ASU requires enhanced disclosures to help investorsrevenue contracts with customers acquired in a business combination and other financial statement users better understand significant estimates and judgments usedrevenue contracts with customers not acquired in estimating credit losses, as well as the credit quality and underwriting standards of an organization's portfolio. These disclosures include qualitative and quantitative requirements that provide additional information about the amounts recorded in the financial statements. In addition, the ASU amends the accounting for credit losses on available-for-sale debt securities and purchased financial assets with credit deterioration.a business combination. The ASU is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019. Early application2022, with early adoption permitted. The amendment will be permitted for specified periods.applied prospectively to business combinations occurring on or after the effective date. The Company has a cross-functional team and project management governance process in place to manage implementationis currently evaluating the impact of this new guidance. The team continues to work on implementation and is finalizing model build and validation, documenting process flow and controls, and beginning a parallel run.  The new guidance may result in an increase in the allowance for loan and lease losses; however, the Company is still in the process of determining the magnitude of the change and its impactASU on the Company's consolidated financial statements.


In August 2018, the FASB issued ASU No. 2018-13, Fair Value Measurement (Topic 820): Disclosure Framework-Changes to the Disclosure Requirements for Fair Value Measurement. The ASU was issued to improve the effectiveness of disclosures surrounding fair value measurements. The ASU removes numerous disclosures from Topic 820 including; transfers between level 1 and 2 of the fair value hierarchy, the policy for timing of transfers between levels, and the valuation process for level 3 fair value measurements. The ASU also modified and added disclosure requirements in regards to changes in unrealized gains and losses included in other comprehensive income, as well as the range and weighted average of unobservable inputs for level 3 fair value measurements. The ASU is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019, with early adoption permitted. The guidance is not expected to have a significant impact on the Company's consolidated financial statements.

In August 2018, the FASB issued ASU No. 2018-15, Intangibles-Goodwill and Other-Internal-Use Software (Subtopic 350-40): Customer's Accounting for Implementation Costs Incurred in a Cloud Computing Arrangement That is a Service Contract (A Consensus of the FASB Emerging Issues Task Force). The ASU reduces complexity for the accounting for costs of implementing a cloud computing service arrangement. The ASU aligns the requirements for capitalization of implementation costs incurred in a hosting arrangement that is a service contract with those incurred to develop or obtain internal-use software (and hosting arrangements that include an internal-use software license). The ASU requires an entity in a hosting arrangement that is a service contract to follow the guidance in Subtopic 350-40 to determine which implementation costs to capitalize as an asset related to the service contract and which costs to expense. Costs to develop or obtain internal use software that cannot be capitalized under subtopic 350-40, such as training costs and certain data conversion costs, also cannot be capitalized for a hosting arrangement that is a service contract. The capitalized costs will be amortized over the life of the service contract. The amendments in this ASU should be applied either retrospectively or prospectively to all implementation costs incurred after the date of adoption. The ASU is effective for fiscal years, and interim periods within those fiscal years, beginning after December 15, 2019, with early adoption permitted. The Company has elected to adopt the ASU as of January 1, 2019 and will apply the guidance prospectively. The guidance is not expected to have a material impact on the Company's consolidated financial statements.

Note 2 – Cash and Cash Equivalents
The Bank is required to maintain an average reserve balance with the Federal Reserve Bank or maintain such reserve balance in the form of cash. The amount of required reserve balance at December 31, 2018 and 2017 was approximately $129.1 million and $163.4 million, respectively, and was met by holding cash and maintaining an average balance with the Federal Reserve Bank.

UmpquaCompany had restricted cash included in cash and due from banks on the balance sheet of $37.4$3.6 million and $93.0 million as of December 31, 2018,2021 and $27.9 million as of December 31, 2017,2020, respectively, relating mostly to collateral required on interest rate swaps as discussed in Note 19. ThereAt December 31, 2021 and 2020, there was $1.2$400,000 and $2.6 million, respectively, in restricted cash included in interest bearing cash and temporary investments on the balance sheet, as of December 31, 2018 and none as of December 31, 2017, relating to collateral requirements for derivatives for mortgage banking activities.



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Note 3– Investment Securities 
 
The following tables present the amortized cost, unrealized gains, unrealized losses and approximate fair values of debt securities at December 31, 2021 and 2020: 

December 31, 2021
(in thousands)Amortized CostUnrealized GainsUnrealized LossesFair Value
Available for sale:    
U.S. Treasury and agencies$894,969 $27,279 $(4,195)$918,053 
Obligations of states and political subdivisions320,338 11,734 (1,288)330,784 
Residential mortgage-backed securities and collateralized mortgage obligations2,649,048 19,093 (46,543)2,621,598 
Total available for sale securities$3,864,355 $58,106 $(52,026)$3,870,435 
Held to maturity:    
Residential mortgage-backed securities and collateralized mortgage obligations$2,744 $770 $— $3,514 
Total held to maturity securities$2,744 $770 $— $3,514 

December 31, 2020
(in thousands)Amortized CostUnrealized GainsUnrealized LossesFair Value
Available for sale:
U.S. Treasury and agencies$698,243 $64,271 $(312)$762,202 
Obligations of states and political subdivisions263,546 15,996 (31)279,511 
Residential mortgage-backed securities and collateralized mortgage obligations1,839,711 51,583 (449)1,890,845 
Total available for sale securities$2,801,500 $131,850 $(792)$2,932,558 
Held to maturity:    
Residential mortgage-backed securities and collateralized mortgage obligations$3,034 $849 $— $3,883 
Total held to maturity securities$3,034 $849 $— $3,883 

The Company elected to exclude accrued interest receivable from the amortized cost basis of debt securities disclosed throughout this note. Interest accrued on investment securities at December 31, 2018totaled $10.4 million and 2017

December 31, 2018
(in thousands)Amortized Cost Unrealized Gains Unrealized Losses Fair Value
AVAILABLE FOR SALE:       
U.S. Treasury and agencies$40,002
 $
 $(346) $39,656
Obligations of states and political subdivisions308,972
 2,785
 (2,586) 309,171
Residential mortgage-backed securities and collateralized mortgage obligations2,696,913
 3,590
 (72,222) 2,628,281
 $3,045,887
 $6,375
 $(75,154) $2,977,108
HELD TO MATURITY:       
Residential mortgage-backed securities and collateralized mortgage obligations$3,606
 $1,038
 $
 $4,644
 $3,606
 $1,038
 $
 $4,644

December 31, 2017
(in thousands)Amortized Cost Unrealized Gains Unrealized Losses Fair Value
AVAILABLE FOR SALE:       
U.S. Treasury and agencies$40,021
 $
 $(323) $39,698
Obligations of states and political subdivisions303,352
 6,206
 (1,102) 308,456
Residential mortgage-backed securities and collateralized mortgage obligations2,703,997
 2,039
 (40,391) 2,665,645
Investments in mutual funds and other equity securities51,959
 11
 
 51,970
 $3,099,329
 $8,256
 $(41,816) $3,065,769
HELD TO MATURITY:       
Residential mortgage-backed securities and collateralized mortgage obligations$3,803
 $1,103
 $
 $4,906
 $3,803
 $1,103
 $
 $4,906

For periods presented after December 31, 2017, equity securities are no longer classified$8.9 million as available for sale securities, and are instead separately disclosed on the balance sheet. As of December 31, 2017, the equity securities were reported2021 and 2020, respectively, and is included in investments in mutual funds and other securities within available for sale investment securities. Other Assets.

Investment

86

Debt securities that were in an unrealized loss position as of December 31, 20182021 and December 31, 20172020 are presented in the following tables, based on the length of time individual securities have been in an unrealized loss position. In the opinion of management, these securities are considered only temporarily impaired due to increases in market interest rates or the widening of market spreads subsequent to the initial purchase of the securities, and not due to concerns regarding the underlying credit of the issuers or the underlying collateral. 
 

December 31, 20182021
Less than 12 Months12 Months or LongerTotal
(in thousands)Fair ValueUnrealized LossesFair ValueUnrealized LossesFair ValueUnrealized Losses
Available for sale:      
U.S. Treasury and agencies$197,529 $2,749 $28,378 $1,446 $225,907 $4,195 
Obligations of states and political subdivisions75,200 1,153 2,162 135 77,362 1,288 
Residential mortgage-backed securities and collateralized mortgage obligations1,777,288 40,579 129,943 5,964 1,907,231 46,543 
Total temporarily impaired securities$2,050,017 $44,481 $160,483 $7,545 $2,210,500 $52,026 

(in thousands)Less than 12 Months 12 Months or Longer Total
 Fair Value Unrealized Losses Fair Value Unrealized Losses Fair Value Unrealized Losses
AVAILABLE FOR SALE: 
  
  
  
  
  
U.S. Treasury and agencies$
 $
 $39,656
 $346
 $39,656
 $346
Obligations of states and political subdivisions59,963
 800
 38,691
 1,786
 98,654
 2,586
Residential mortgage-backed securities and collateralized mortgage obligations332,103
 5,432
 1,992,546
 66,790
 2,324,649
 72,222
Total temporarily impaired securities$392,066
 $6,232
 $2,070,893
 $68,922
 $2,462,959
 $75,154

December 31, 20172020
Less than 12 Months12 Months or LongerTotal
(in thousands)Fair ValueUnrealized LossesFair ValueUnrealized LossesFair ValueUnrealized Losses
Available for sale:      
U.S. Treasury and agencies$29,493 $312 $— $— $29,493 $312 
Obligations of states and political subdivisions4,357 31 — — 4,357 31 
Residential mortgage-backed securities and collateralized mortgage obligations215,165 449 — — 215,165 449 
Total temporarily impaired securities$249,015 $792 $— $— $249,015 $792 

(in thousands)Less than 12 Months 12 Months or Longer Total
 Fair Value Unrealized Losses Fair Value Unrealized Losses Fair Value Unrealized Losses
AVAILABLE FOR SALE: 
  
  
  
  
  
U.S. Treasury and agencies$39,699
 $323
 $
 $
 $39,699
 $323
Obligations of states and political subdivisions20,566
 322
 24,798
 780
 45,364
 1,102
Residential mortgage-backed securities and collateralized mortgage obligations1,184,000
 10,368
 1,226,364
 30,023
 2,410,364
 40,391
Total temporarily impaired securities$1,244,265
 $11,013
 $1,251,162
 $30,803
 $2,495,427
 $41,816

TheThese unrealized losses on U.S. treasury and agenciesthe debt securities are due to increases in market interest rates and are not due toheld by the underlying credit of the issuers. The unrealized losses on obligations of states and political subdivisionsCompany were caused by changes in market interest rates or the widening of market spreads subsequent to the initial purchase of these securities.securities and are not due to the underlying credit of the issuers. Management monitors the published credit ratings of thesethe issuers of the debt securities for material rating or outlook changes. As of December 31, 2018, 97% of these securities were rated A3/A- or higher by rating agencies. Substantially all of the Company's obligations of states and political subdivisions are general obligation issuances. All of the available for sale residential mortgage-backed securities and collateralized mortgage obligations portfolio in an unrealized loss position at December 31, 20182021 are issued or guaranteed by government sponsored enterprises. The unrealized losses on residential mortgage-backed securities and collateralized mortgage obligations were caused by changes in market interest rates or the widening of market spreads subsequent to the initial purchase of these securities, and not concerns regarding the underlying credit of the issuers or the underlying collateral. It is expected that these securities will be settled at a price at least equal to the amortized cost of each investment.

Because the decline in fair value of the debt securities is attributable to changes in interest rates or widening market spreads and not credit quality, and because the Bank does not intend to sell the securities and it is not more likely than not that the Bank will be required to sell these securities before recovery of their amortized cost basis, which may include holding each security until maturity, these investments aredo not considered other-than-temporarily impaired. have an allowance for credit losses at December 31, 2021.


The following table presents the contractual maturities of investmentdebt securities at December 31, 20182021:
Available For SaleHeld To Maturity
(in thousands)Amortized CostFair ValueAmortized CostFair Value
Due within one year$11,608 $11,749 $— $— 
Due after one year through five years250,556 256,279 
Due after five years through ten years979,600 1,004,824 
Due after ten years2,622,591 2,597,583 2,735 3,505 
Total securities$3,864,355 $3,870,435 $2,744 $3,514 


87

(in thousands)Available For Sale Held To Maturity
 Amortized Cost Fair Value Amortized Cost Fair Value
AMOUNTS MATURING IN:       
Due within one year$21,169
 $21,140
 $
 $
Due after one year through five years90,837
 90,367
 
 
Due after five years through ten years398,942
 393,068
 15
 15
Due after ten years2,534,939
 2,472,533
 3,591
 4,629
 $3,045,887
 $2,977,108
 $3,606
 $4,644
The following table presents, as of December 31, 2018,2021, investment securities which were pledged to secure borrowings, public deposits, and repurchase agreements as permitted or required by law: 
(in thousands)Amortized CostFair Value
To state and local governments to secure public deposits$271,285 $276,094 
To secure repurchase agreements610,093 625,543 
Other securities pledged244,520 245,794 
Total pledged securities$1,125,898 $1,147,431 
(in thousands)Amortized Cost Fair Value
To state and local governments to secure public deposits$1,125,556
 $1,102,722
Other securities pledged principally to secure repurchase agreements430,490
 418,013
Total pledged securities$1,556,046
 $1,520,735



 
Note 4– Loans and Leases 
 
The following table presents the major types of loans and leases, net of deferred fees and costs, as of December 31, 20182021 and 20172020:  
 (in thousands)
December 31, 2021December 31, 2020
Commercial real estate  
Non-owner occupied term, net$3,786,887 $3,505,802 
Owner occupied term, net2,332,422 2,333,945 
Multifamily, net4,051,202 3,349,196 
Construction & development, net890,338 828,478 
Residential development, net206,990 192,761 
Commercial  
Term, net3,008,473 4,024,467 
Lines of credit & other, net910,733 862,760 
Leases & equipment finance, net1,467,676 1,456,630 
Residential  
Mortgage, net4,517,266 3,871,906 
Home equity loans & lines, net1,197,170 1,136,064 
Consumer & other, net184,023 217,358 
Total loans and leases, net of deferred fees and costs$22,553,180 $21,779,367 
 
 (in thousands)
December 31, 2018 December 31, 2017
Commercial real estate   
Non-owner occupied term, net$3,573,065
 $3,483,197
Owner occupied term, net2,480,371
 2,476,654
Multifamily, net3,304,763
 3,060,616
Construction & development, net736,254
 540,696
Residential development, net196,890
 165,941
Commercial   
Term, net2,232,923
 1,944,925
Lines of credit & other, net1,169,525
 1,166,275
Leases & equipment finance, net1,330,155
 1,167,503
Residential   
Mortgage, net3,635,073
 3,182,888
Home equity loans & lines, net1,176,477
 1,097,877
Consumer & other, net587,170
 732,620
Total loans, net of deferred fees and costs$20,422,666
 $19,019,192
As of December 31, 2021 and 2020, the net deferred costs were $57.5 million and $38.6 million, respectively. The Bank participated in the PPP to originate SBA loans designated to help businesses maintain their workforce and cover other working capital needs during the COVID-19 pandemic. As of December 31, 2021, the Bank has approximately 4,000 PPP loans, totaling $380.4 million in net loans, which are classified as commercial term loans in the table above. As of December 31, 2020, the Bank had approximately 15,000 PPP loans totaling $1.8 billion in net loans. Net deferred costs for the loan balances areportfolio include the net of deferred fees and costsfor the origination of $70.4PPP loans of $11.6 million and $73.3$26.9 million as of December 31, 20182021 and 2017,2020, respectively. NetThe PPP net deferred fees and costs are a yield adjustment over the remaining term of these loans. The loans are fully guaranteed by the SBA and the maximum term of the loans is either two or five years; however, the majority of the loan balances are expected to be forgiven by the SBA, which will accelerate the recognition of these net deferred fees at the forgiveness date.

Total loans and leases also include net discounts on acquired loans of $50.0$9.8 million and $70.5$17.9 million as of December 31, 20182021 and 2017,2020, respectively. As of December 31, 2018,2021, loans totaling $12.9$14.5 billion were pledged to secure borrowings and available lines of credit.


The outstanding contractual unpaid principal balanceCompany elected to exclude accrued interest receivable from the amortized cost basis of purchased impaired loans excluding acquisition accounting adjustments, was $183.7disclosed throughout this footnote. Interest accrued on loans totaled $60.1 million and $252.5$74.8 million as of December 31, 2021 and December 31, 2020, respectively, and is included in Other Assets.

The Bank, through its commercial equipment leasing subsidiary, FinPac, is a provider of commercial equipment leasing and financing. Direct finance leases are included within the lease and equipment finance segment within the loans and leases, net line item. These direct financing leases typically have terms of three to five years. Interest income recognized on these leases was $23.1 million and $26.5 million at December 31, 20182021 and 2017,2020, respectively. The carrying balance of purchased impaired loans was $134.5 million and $189.1 million at December 31, 2018 and 2017, respectively.

The following table presents the changes in the accretable yield for purchased impaired loans for the year ended December 31, 2018, and 2017:

88

(in thousands)2018 2017
Balance, beginning of period$74,268
 $95,579
Accretion to interest income(24,095) (36,279)
Disposals(10,231) (13,120)
Reclassifications from non-accretable difference16,622
 28,088
Balance, end of period$56,564
 $74,268
Residual values on leases are established at the time equipment is leased based on an estimate of the value of the leased equipment when the Company expects to dispose of the equipment, typically at the termination of the lease. An annual evaluation is also performed each fiscal year by an independent valuation specialist and equipment residuals are confirmed or adjusted in conjunction with such evaluation.


The following table presents the net investment in direct financing leases and loans as ofDecember 31, 20182021 and 20172020: 

(in thousands)December 31, 2021December 31, 2020
Minimum lease payments receivable$298,980 $349,979 
Estimated guaranteed and unguaranteed residual values84,773 79,792 
Initial direct costs - net of accumulated amortization6,058 7,228 
Unearned income(41,264)(51,185)
Net investment in direct financing leases$348,547 $385,814 

(in thousands)December 31, 2018 December 31, 2017
Minimum lease payments receivable$450,258
 $467,654
Estimated guaranteed and unguaranteed residual values79,455
 85,231
Initial direct costs - net of accumulated amortization10,950
 13,561
Unearned income(79,777) (93,268)
Equipment finance loans, including unamortized deferred fees and costs869,269
 694,322
Accretable yield/purchase accounting adjustments
 3
Net investment in direct financing leases and loans1,330,155
 1,167,503
Allowance for credit losses(32,430) (35,286)
Net investment in direct financing leases and loans$1,297,725
 $1,132,217

The following table presents the scheduled minimum lease payments receivable excluding equipment finance loans, as of December 31, 2018:2021:
(in thousands)
YearAmount
2022$118,373 
202378,730 
202450,482 
202528,803 
202612,565 
Thereafter10,027 
Total minimum lease payments receivable$298,980 
(in thousands) 
YearAmount
2019$146,949
2020118,891
202186,793
202251,404
202321,691
Thereafter24,530
 $450,258

Loans and leases sold 


In the course of managing the loan and lease portfolio, at certain times, management may decide to sell loans and leases. The following table summarizes the carrying value of loans and leases sold by major loan type during the years ended December 31, 20182021 and 2017:2020:
(in thousands) 20212020
Commercial real estate  
Non-owner occupied term, net$48,923 $26,209 
Owner occupied term, net37,449 30,945 
Multifamily, net13,165 — 
Commercial  
Term, net65,781 47,427 
Lines of credit & other, net— 159 
Leases & equipment finance, net— 43 
Residential  
Mortgage, net1,835 365 
Consumer & other, net63,799 — 
Total loans and leases sold, net$230,952 $105,148 

For the years ended December 31, 2021 and 2020, the above loan sales include $150.1 million and $96.7 million, respectively, of SBA loan sales.

89
(in thousands) 2018 2017
Commercial real estate   
Non-owner occupied term, net$11,473
 $13,062
Owner occupied term, net36,269
 47,221
Multifamily, net4,432
 
Construction & development, net
 287
Commercial   
Term, net46,194
 16,278
Lines of credit & other, net
 187
Leases & equipment finance, net16,166
 76,082
Residential   
Mortgage, net41,669
 99,995
Total$156,203
 $253,112


Note 5– Allowance for LoanCredit Losses 

Allowance for Credit Losses Methodology

In accordance with CECL, the ACL represents management's estimate of lifetime credit losses for assets within its scope, specifically loans and Lease Lossleases and Credit Quality 
The Bank's methodologyunfunded commitments. To calculate the ACL, management uses models to estimate the PD and LGD for assessing the appropriatenessloans utilizing inputs that include forecasted future economic conditions and that are dependent upon specific macroeconomic variables relevant to each of the Allowance for Loan and Lease Loss ("ALLL") consists of three key elements: 1) the formula allowance; 2) the specific allowance; and 3) the unallocated allowance. By incorporating these factors into a single allowance requirement analysis, we believe all risk-based activities within theBank's loan and lease portfolios. Moody's Analytics, a third party, provided the historical and forward-looking macroeconomic data utilized in the models used to calculate the ACL.

For ACL calculation purposes, the Bank considered the financial and economic environment at the time of assessment and economic scenarios that differed in the levels of severity and sensitivity to the ACL results. At each measurement date, the Bank selects the scenario that reflects its view of future economic conditions and is determined to be the most probable outcome.

All forecasts are updated for each variable where applicable and incorporated as relevant into the ACL calculation. Actual credit loss results and the timing thereof will differ from the estimate of credit losses, either in a strong economy or a recession, as the portfolio will change through time due to growth, risk mitigation actions and other factors. In addition, the scenarios used will differ and change through time as economic conditions change. Economic scenarios might not capture deterioration or improvement in the economy timely enough for the Bank to be able to adequately address the impact to the ACL.

Select macroeconomic variables are projected over the forecast period, and they could have a material impact in determining the ACL. As the length of the forecast period increases, information about the future becomes less readily available and projections are inherently less certain.
The following is a discussion of the changes in the factors that influenced management's current estimate of expected credit losses. The changes in the ACL estimate for all portfolio segments, during the year ended December 31, 2021, were primarily related to changes in the economic assumptions. The Bank opted to use Moody's Analytics' November consensus economic forecast for estimating the ACL as of December 31, 2021. This scenario is based on Moody's Analytics' review of a variety of surveys of baseline forecasts of the U.S. economy. These surveys vary in date of latest vintage, number of updates per year, list of variables forecast, duration of forecast, frequency of data (quarterly or annual), and the number of respondents. In the preparation of the Moody's Analytics consensus forecast, the focus is on the next three to five years, since that is the most typical duration in the surveyed results. Moody's Analytics' approach is to give greater consideration to the most recently produced forecasts, since they will include the most up-to-date historical information, and to those variables for which the number of surveyed responses is largest.

In the consensus scenario selected, the probability that the economy will perform better than this consensus is equal to the probability that it will perform worse and included the following factors:
U.S. real GDP average annualized growth of 4.1% through 2022, decreasing to 2.3% in 2023;
U.S. unemployment rate average of 4.1% in 2022, dropping to 4.0% in 2023;
COVID infections abate in December 2021;
Federal Reserve to keep the target range for the Fed Funds rate at 0% to 0.25% until Q4 2022.

The Bank uses an additional scenario that differs in terms of severity within the variables, both favorable and unfavorable, to assess the sensitivity in the ACL results and to inform qualitative adjustments. The Bank selected the Moody's Analytics November S2 scenario for this analysis. In the scenario selected, there is a 75% probability that the economy will perform better, broadly speaking, and a 25% probability that it will perform worse; and the additional scenario includes the following factors:
The stimulus is less effective than expected because of slower consumer spending. More of the funds end up in savings, and thus fiscal multipliers are smaller than assumed in the consensus scenario;
New cases, hospitalizations and deaths from COVID-19 diminish more slowly than anticipated, with fewer people than anticipated receiving vaccines, and concerns about resistant strains arise;
U.S. real GDP average annualized growth of 2.1% through 2022, increasing to 2.3% in 2023;
U.S. unemployment rate average of 5.6% in 2022, dropping to 4.3% in 2023;
COVID infections abate in March 2022;
Federal Reserve to keep target range for the Fed Funds rate near 0% until mid-2024.


90

The results using the comparison scenario for sensitivity analysis were reviewed by management and were considered when evaluating the qualitative factor adjustments.

The ACL is measured on a collective (pool) basis when similar characteristics exist. The Company has selected models at the portfolio level using a risk-based approach, with larger, more complex portfolios having more complex models. Except as noted below, the macroeconomic variables that are simultaneously considered. inputs to the models are reasonable and supportable over the life of the loans in that they reasonably project the key economic variables in the near term and then converge to a long run equilibrium trend. These models produce reasonable and supportable estimates of loss over the life of the loans as the projected credit losses will also converge to a steady state in line with the variables applied. The Company measures the ACL using the following methods:


Formula Allowance Commercial Real Estate: Non-owner occupied commercial real estate, multifamily, and construction loans are analyzed using a model that uses four primary property variables: net operating income, property value, property type, and location. For PD estimation, the model simulates potential future paths of net operating income given commercial real estate market factors determined from macroeconomic and regional commercial real estate forecasts. Using the resulting expected debt service coverage ratios, together with predicted loan-to-values and other variables, the model estimates PD from the range of conditional possibilities. In addition, the model estimates maturity PD capturing refinance default risk to produce a total PD for the loan. The model estimates LGD, inclusive of principal loss and liquidation expenses, empirically using predicted loan-to-value as well as certain market and other factors. The LGD calculation also includes a separate maturity risk component. The primary economic drivers in the model are GDP growth, U.S. unemployment rate, and 10-Year Treasury yield. These economic drivers are translated into a forecast provided by Moody's Analytics' REIS of real estate metrics, such as rental rates, vacancies, and cap rates. The model produces PD and LGD on a quarter-by-quarter basis for the life of loan.
When
The owner-occupied commercial real-estate portfolio utilizes a top-down macroeconomic model using linear regression. This model produces portfolio level quarterly net charge-off rates for 10 years and carries forward the last quarter's expected loss percentage projection to remaining periods. The primary economic drivers for this model are the 7-year A vs Aa corporate bond spread and S&P 500 corporate after-tax profits.

Commercial: Non-homogeneous commercial loans and leases and residential development loans are originated or acquired, theyanalyzed in a multi-step process. An initial PD is estimated using a model driven by an obligor's selected financial statement ratios, together with cycle-adjusting information based on the obligor's state and industry. An initial LGD is derived separately based on collateral type using collateral value and a haircut to reflect the loss in liquidation. Another model then applies an auto-regression technique to the initial PD and LGD metrics to estimate the PD and LGD curves according to the macroeconomic scenario over a one-year reasonable and supportable forecast. The primary economic drivers in the model are assignedthe S&P 500 Stock Price Index, S&P 500 Market Volatility Index, U.S. unemployment rate, as well as appropriate yield curves and credit spreads. This model utilizes output reversion methodology, which, after one year, reverts on a risk rating thatstraight-line basis over two years to long-term PD estimated using financial statement ratios of each obligor.

The model for the homogeneous lease and equipment finance agreement portfolio uses lease and equipment finance agreement information, such as origination and performance, as well as macroeconomic variables to calculate PD and LGD values. The PD calculation is reassessed periodically during the termbased on survival analysis while LGD is calculated using a two-step regression. The model calculates LGD using an estimate of the probability that a defaulted lease or equipment finance agreement will have a loss, and an estimate of the loss amount. The primary economic drivers for the model are GDP, U.S. unemployment rate, and a home price growth index. The model produces PD and LGD curves at the lease or equipment finance agreement level for each month in the forecast horizon.

Residential: The models for residential real estate and home equity lines of credit utilize loan or lease throughlevel variables, such as origination and performance, as well as macroeconomic variables to calculate PD and LGD. The U.S. unemployment rate and home price growth rate indexes are primary economic drivers in both the credit review process.  The Bank's risk rating methodology assigns risk ratings ranging from 1 to 10, where a higher rating represents higher risk. The 10 risk rating categories areresidential real estate and HELOC models. In addition, the prime rate is also a primary factordriver in determiningthe HELOC model. The models focus on establishing an appropriate amountempirical relationship between default probabilities and a set of loan-level, borrower, and macroeconomic credit risk drivers. The LGD calculation for the formula allowance. 
The formula allowanceresidential real estate is calculated by applying risk factors that represent our estimate of incurred losses to various segments of pools of outstanding loans and leases. Risk factors are assigned to each portfolio segment based on management's evaluation of the losses inherent within each segment. Segments with greater risk of loss will therefore be assigned a higher risk factor. 
Base risk The portfolio is segmented into loan categories, and these categories are assigned a Base risk factor based on an evaluationestimate of the probability that a defaulted loan will have a loss, and then an estimate of the loss inherent within each segment. 
Extra risk – Additional risk factors provide for an additional allocation of ALLLamount. HELOCs utilize the same model using residential real estate LGD values to assign loans to cohorts based on FICO scores and loan age. The model produces PD and LGD curves at the loan level for each quarter in the forecast horizon.


91

Consumer: Historical net charge-off information as well as economic forecast assumptions are used to project loss rates for the Consumer segment.

All loans and lease risk rating systemleases that have not been modeled receive a loss rate via an extrapolated rate methodology. The loans and loan delinquency,leases receiving an extrapolated rate are typically newly originated loans and reflectleases or loans and leases without the increased levelgranularity of inherent losses associated with more adversely classifieddata necessary to be modeled. Based on the vintage year, credit classification, and reporting category of the modeled loans and leases, a loss factor is calculated and applied to the non-modeled loans and leases.


RiskAlong with the quantitative factors may be changed periodicallyproduced by the above models, management also considers prepayment speeds and qualitative factors when determining the ACL. The Company uses a prepayment model that forecasts the constant prepayment rates based on management's evaluationinstitution specific data for the commercial real estate, commercial and consumer portfolios and a forward curve approach that changes with macro-economic input variables for the residential portfolio. Below are the nine qualitative factors considered where applicable:

Changes in lending policies and procedures, including changes in underwriting standards and collection, charge-off, and recovery practices not considered elsewhere in estimating credit losses.
Changes in national, regional, and local economic and business conditions and developments that affect the collectability of the following factors: loss experience;portfolio, including the condition of various market segments.
Changes in the nature and volume of the portfolio and in the terms of loans and leases.
Changes in the experience, ability, and depth of lending management and other relevant staff.
Changes in the volume and severity of past due loans and leases, the volume of non-accrual loans and leases, and the volume and severity of adversely classified or graded loans and leases.
Changes in the quality of the Bank's credit review system.
Changes in the value of the underlying collateral for collateral-dependent loans and leases.
The existence and effect of any concentrations of credit, and changes in the level of non-performing loanssuch concentrations.
The effect of other external factors such as competition and leases;legal and regulatory exam results; changes inrequirements on the level of adversely classified loans and leases; improvement or deterioration in economic conditions; and any other factors deemed relevant. Additionally, Financial Pacific Leasing Inc. considers additional quantitative and qualitative factors: migration analysis; a static pool analysis of historic recoveries; and forecasting uncertainties. A migration analysis is a technique used to estimate the likelihood that an account will progress through the various delinquency states and ultimately be charged off.


Specific Allowance 
Regularestimated credit reviews of the portfolio identify loans that are considered potentially impaired. Potentially impaired loans are referred to the ALLL Committee which reviews and approves designated loans as impaired. A loan is considered impaired when, based on current information and events, we determine that we will probably not be able to collect all amounts due according to the loan contract, including scheduled interest payments. When we identify a loan as impaired, we measure the impairment using discounted cash flows or estimated note sale price, except when the sole remaining source of the repayment for the loan is the liquidation of the collateral. In these cases, we use the current fair value of the collateral, less selling costs, instead of discounted cash flows. If we determine that the value of the impaired loan is less than the recorded investmentlosses in the loan, we either recognize an impairment reserve as a specific allowance to be provided for in the allowance for loan and lease losses or charge-off the impaired balance on collateral-dependent loans if it is determined that such amount represents a confirmed loss.  Loans determined to be impaired are excluded from the formula allowance so as not to double-count the loss exposure.Bank's existing portfolio.

The combination of the formula allowance component and the specific allowance component represents the allocated allowance for loan and lease losses. There was no unallocated allowanceCompany evaluated each qualitative factor as of December 31, 20182021, and December 31, 2017.made qualitative overlay adjustments of approximately $17.1 million to increase the amounts indicated by the models as considered necessary to adequately reflect the significant changes in credit conditions and overall portfolio risk.


Loss factors from the models, prepayment speeds, and qualitative factors are input into the Company's CECL accounting application which aggregates the information. The reserveCompany then uses two methods to calculate the current expected credit loss: 1) the discounted cash flow method, which is used for unfunded commitments ("RUC")all loans except lines of credit and 2) the non-discounted cash flow method which is establishedused for lines of credit due to absorb inherentdifficulty of calculating an effective interest rate when lines have yet to be drawn on. The DCF method utilizes the effective interest rate of individual assets to discount the expected credit losses associated with our commitment to lend funds, such as with a letter or line of credit.adjusted for prepayments. The adequacydifference in the net present value and the amortized cost of the ALLL and RUC are monitored on a regular basis and are based on management's evaluation of numerous factors. These factors include the quality of the current loan portfolio; the trendasset will result in the loan portfolio's risk ratings; current economic conditions; loan concentrations; loan growth rates; past-due and non-performing trends; evaluationrequired allowance. The non-discounted cash flow method uses the exposure at default, along with the expected credit losses adjusted for prepayments to calculate the required allowance.


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There have been no significant changes to the Bank's ALLL methodology or policies in the periods presented. 

Activity in the Allowance for Loan and Lease Losses 
The following tables summarize activity related to the allowance for credit losses by portfolio segment as of December 31, 2021 and 2020:
December 31, 2021
(in thousands)Commercial Real EstateCommercialResidentialConsumer & OtherTotal
Allowance for credit losses on loans and leases
Balance, beginning of period$141,710 $150,864 $27,964 $7,863 $328,401 
(Recapture) provision for credit losses on loans and leases(42,136)10,431 250 (3,677)(35,132)
Charge-offs(1,144)(54,425)(70)(3,658)(59,297)
Recoveries645 10,703 924 2,168 14,440 
Net (charge-offs) recoveries(499)(43,722)854 (1,490)(44,857)
Balance, end of period$99,075 $117,573 $29,068 $2,696 $248,412 
Reserve for unfunded commitments
Balance, beginning of period$15,360 $2,190 $1,661 $1,075 $20,286 
(Recapture) provision for credit losses on unfunded commitments(6,899)(162)296 (754)(7,519)
Balance, end of period8,461 2,028 1,957 321 12,767 
Total allowance for credit losses$107,536 $119,601 $31,025 $3,017 $261,179 

December 31, 2020
(in thousands)Commercial Real EstateCommercialResidentialConsumer & OtherTotal
Allowance for credit losses on loans and leases
Balance, beginning of period$50,847 $73,820 $24,714 $8,248 $157,629 
Impact of CECL adoption5,077 44,009 2,099 (1,186)49,999 
Adjusted balance, beginning of period55,924 117,829 26,813 7,062 207,628 
Provision (recapture) for credit losses on loans and leases86,186 101,478 (190)4,401 191,875 
Charge-offs(1,413)(76,488)(521)(6,074)(84,496)
Recoveries1,013 8,045 1,862 2,474 13,394 
Net (charge-offs) recoveries(400)(68,443)1,341 (3,600)(71,102)
Balance, end of period$141,710 $150,864 $27,964 $7,863 $328,401 
Reserve for unfunded commitments
Balance, beginning of period$534 $2,539 $149 $1,884 $5,106 
Impact of CECL adoption4,030 (487)1,267 (1,572)3,238 
Adjusted balance, beginning of period4,564 2,052 1,416 312 8,344 
Provision for credit losses on unfunded commitments
10,796 138 245 763 11,942 
Balance, end of period15,360 2,190 1,661 1,075 20,286 
Total allowance for credit losses$157,070 $153,054 $29,625 $8,938 $348,687 


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The following table presents the unfunded loan and lease losses by loan and lease portfolio segment for the years endedDecember 31, 2018 and 2017
(in thousands)December 31, 2018
 Commercial Real Estate Commercial Residential Consumer & Other Total
Balance, beginning of period$45,765
 $63,305
 $19,360
 $12,178
 $140,608
Charge-offs(2,950) (55,902) (877) (6,321) (66,050)
Recoveries1,184
 10,421
 570
 2,233
 14,408
Provision3,905
 46,133
 2,981
 2,886
 55,905
Balance, end of period$47,904
 $63,957
 $22,034
 $10,976
 $144,871
          
 December 31, 2017
 Commercial Real Estate Commercial Residential Consumer & Other Total
Balance, beginning of period$47,795
 $58,840
 $17,946
 $9,403
 $133,984
Charge-offs(2,407) (44,511) (985) (8,016) (55,919)
Recoveries3,068
 8,163
 764
 3,294
 15,289
(Recapture) provision(2,691) 40,813
 1,635
 7,497
 47,254
Balance, end of period$45,765
 $63,305
 $19,360
 $12,178
 $140,608


The following tables present the allowance and recorded investment in loans and leases by portfolio segment and balances individually or collectively evaluated for impairment as of December 31, 2018 and 2017
(in thousands)December 31, 2018
 Commercial Real Estate Commercial Residential Consumer & Other Total
Allowance for loans and leases:
Collectively evaluated for impairment$46,014
 $63,707
 $21,669
 $10,934
 $142,324
Individually evaluated for impairment178
 2
 
 
 180
Loans acquired with deteriorated credit quality1,712
 248
 365
 42
 2,367
Total$47,904
 $63,957
 $22,034
 $10,976
 $144,871
Loans and leases:         
Collectively evaluated for impairment$10,162,148
 $4,712,327
 $4,784,694
 $586,768
 $20,245,937
Individually evaluated for impairment24,916
 17,341
 
 
 42,257
Loans acquired with deteriorated credit quality104,279
 2,935
 26,856
 402
 134,472
Total$10,291,343
 $4,732,603
 $4,811,550
 $587,170
 $20,422,666

(in thousands)December 31, 2017
 Commercial Real Estate Commercial Residential Consumer & Other Total
Allowance for loans and leases:
Collectively evaluated for impairment$43,186
 $62,912
 $18,912
 $12,150
 $137,160
Individually evaluated for impairment531
 4
 
 
 535
Loans acquired with deteriorated credit quality2,048
 389
 448
 28
 2,913
Total$45,765
 $63,305
 $19,360
 $12,178
 $140,608
Loans and leases:        
Collectively evaluated for impairment$9,545,886
 $4,246,575
 $4,245,541
 $732,164
 $18,770,166
Individually evaluated for impairment31,936
 27,977
 
 
 59,913
Loans acquired with deteriorated credit quality149,282
 4,151
 35,224
 456
 189,113
Total$9,727,104
 $4,278,703
 $4,280,765
 $732,620
 $19,019,192

Summary of Reserve for Unfunded Commitments Activity 

The following tables present a summary of activity in the RUC and unfunded commitments for the years endedDecember 31, 20182021 and 20172020: 

(in thousands)
Total
December 31, 2021$6,971,443 
December 31, 2020$5,672,009 
(in thousands) December 31, 2018 December 31, 2017
Balance, beginning of period$3,963
 $3,611
Net charge to other expense560
 352
Balance, end of period$4,523
 $3,963

 (in thousands)
 Total
Unfunded loan and lease commitments:  
December 31, 2018 $5,475,484
December 31, 2017 $4,947,750

Asset Quality and Non-Performing Loans and Leases

We manageThe Bank manages asset quality and controlcontrols credit risk through diversification of the loan and lease portfolio and the application of policies designed to promote sound underwriting and loan and lease monitoring practices. The Bank's Credit Quality Administration department is charged with monitoring asset quality, establishing credit policies and procedures and enforcing the consistent application of these policies and procedures across the Bank. Reviews of non-performing, past due loans and leases and larger credits, designed to identify potential charges to the allowance for loan and leasecredit losses, and to determine the adequacy of the allowance, are conducted on an ongoing basis. These reviews consider such factors as the financial strength of borrowers, the value of the applicable collateral, loan and lease loss experience, estimated loan and lease losses, growth in the loan and lease portfolio, prevailing economic conditions and other factors.

Non-Accrual Loans and Leases and Loans and Leases Past Due and Non-Accrual Loans and Leases

Typically, loans in a non-accrual status will not have an allowance for credit loss as they will be written down to their net realizable value or charged-off. However, the net realizable value for homogeneous leases and equipment finance agreements is determined by the LGD calculated by the CECL model and therefore leases and equipment finance agreements on non-accrual will have an allowance for credit losses until they become 181 days past due, at which time they are charged-off. The following tables summarize ourCompany recognized no interest income on non-accrual loans and leases during the year ended December 31, 2021.

Due to the deterioration of the U.S. economy resulting from the COVID-19 pandemic, the Company had an increase in loan payment deferral and forbearance requests. Once a deferral or forbearance request is received, a late charge waiver is put in place and payments are suspended for an agreed-upon period. Accrued and unpaid interest during the deferral period will be collected upon the expiration of the deferral or on a regular repayment schedule at the end of the deferral period. For certain loan types, the maturity date may be extended to allow for full amortization. In accordance with various government-mandated programs, these loans are generally classified based on their past due status prior to their deferral period; as such, they are classified as performing loans that accrue interest. As of December 31, 2021, loans of approximately $119.0 million are currently deferred under various federal and state guidelines and are classified as current as their contractual payments have been deferred. These deferred loans do not include deferrals of delinquent repurchased GNMA loans as the credit risk of these loans are guaranteed by government programs such as Federal Housing Agency, Veterans Affairs, and USDA Rural Development. At December 31, 2021, approximately $89.8 million of GNMA repurchased loans were on deferral. At December 31, 2020, the Bank had $355.5 million in deferred loans under various federal and state guidelines, excluding GNMA repurchased loans on deferral of $177.7 million.

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The following tables present the carrying value of the loans and leases past due, by loan and lease class, as of December 31, 20182021 and December 31, 20172020: 

December 31, 2021
(in thousands)Greater than 30 to 59 Days Past Due60 to 89 Days Past DueGreater than 90 Days and AccruingTotal Past Due
Non-Accrual (1)
CurrentTotal Loans and Leases
Commercial real estate       
Non-owner occupied term, net$388 $1,138 $— $1,526 $3,384 $3,781,977 $3,786,887 
Owner occupied term, net101 65 167 2,383 2,329,872 2,332,422 
Multifamily, net— — — — — 4,051,202 4,051,202 
Construction & development, net— — — — — 890,338 890,338 
Residential development, net— — — — — 206,990 206,990 
Commercial
Term, net4,627 2,345 6,976 4,225 2,997,272 3,008,473 
Lines of credit & other, net300 357 659 — 910,074 910,733 
Leases & equipment finance, net6,806 8,951 3,799 19,556 8,873 1,439,247 1,467,676 
Residential 
Mortgage, net802 3,668 27,249 31,719 — 4,485,547 4,517,266 
Home equity loans & lines, net1,214 491 732 2,437 — 1,194,733 1,197,170 
Consumer & other, net396 386 194 976 — 183,047 184,023 
Total, net of deferred fees and costs$14,634 $17,046 $32,336 $64,016 $18,865 $22,470,299 $22,553,180 
(in thousands)December 31, 2018
 Greater than 30 to 59 Days Past Due 60 to 89 Days Past Due 90+ Days and Accruing Total Past Due Non-Accrual 
Current & Other (1)
 Total Loans and Leases
Commercial real estate 
  
  
  
  
  
  
Non-owner occupied term, net$1,192
 $1,042
 $
 $2,234
 $10,033
 $3,560,798
 $3,573,065
Owner occupied term, net3,920
 1,372
 1
 5,293
 8,682
 2,466,396
 2,480,371
Multifamily, net107
 
 
 107
 4,298
 3,300,358
 3,304,763
Construction & development, net
 
 
 
 
 736,254
 736,254
Residential development, net
 
 
 
 
 196,890
 196,890
Commercial             
Term, net992
 117
 
 1,109
 11,772
 2,220,042
 2,232,923
Lines of credit & other, net1,286
 143
 83
 1,512
 2,275
 1,165,738
 1,169,525
Leases & equipment finance, net8,571
 8,754
 3,016
 20,341
 13,763
 1,296,051
 1,330,155
Residential             
Mortgage, net(2)

 4,900
 39,218
 44,118
 
 3,590,955
 3,635,073
Home equity loans & lines, net987
 368
 2,492
 3,847
 
 1,172,630
 1,176,477
Consumer & other, net2,711
 911
 551
 4,173
 
 582,997
 587,170
Total, net of deferred fees and costs$19,766
 $17,607
 $45,361
 $82,734
 $50,823
 $20,289,109
 $20,422,666

(1)Other includes purchased Loans and leases on non-accrual with an amortized cost basis of $18.9 million had a related allowance for credit impaired loanslosses of $134.5 million.
(2) Includes government guaranteed GNMA mortgage loans that Umpqua has the right but not the obligation to repurchase that are past due 90 days or more, totaling $8.9$7.5 million at December 31, 2018.


2021.

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December 31, 2020
(in thousands) December 31, 2017(in thousands)Greater than 30 to 59 Days Past Due60 to 89 Days Past DueGreater than 90 Days and AccruingTotal Past Due
Non-Accrual (1)
CurrentTotal Loans and Leases
Greater than 30 to 59 Days Past Due 60 to 89 Days Past Due 90+ Days and Accruing Total Past Due Non-Accrual 
Current & Other (1)
 Total Loans and Leases
Commercial real estate 
  
  
  
  
  
  
Commercial real estate       
Non-owner occupied term, net$207
 $2,097
 $
 $2,304
 $4,503
 $3,476,390
 $3,483,197
Non-owner occupied term, net$1,214 $21,309 $815 $23,338 $3,809 $3,478,655 $3,505,802 
Owner occupied term, net4,997
 2,010
 71
 7,078
 13,835
 2,455,741
 2,476,654
Owner occupied term, net182 103 208 493 5,984 2,327,468 2,333,945 
Multifamily, net
 
 
 
 355
 3,060,261
 3,060,616
Multifamily, net— 215 — 215 — 3,348,981 3,349,196 
Construction & development, net
 
 
 
 
 540,696
 540,696
Construction & development, net3,991 — — 3,991 — 824,487 828,478 
Residential development, net
 
 
 
 
 165,941
 165,941
Residential development, net— — — — — 192,761 192,761 
Commercial     
       
Commercial
Term, net597
 1,064
 
 1,661
 14,686
 1,928,578
 1,944,925
Term, net562 — 566 2,205 4,021,696 4,024,467 
Lines of credit & other, net1,263
 
 401
 1,664
 6,402
 1,158,209
 1,166,275
Lines of credit & other, net1,491 2,667 4,165 336 858,259 862,760 
Leases & equipment finance, net8,494
 10,133
 2,857
 21,484
 11,574
 1,134,445
 1,167,503
Leases & equipment finance, net14,242 18,220 4,796 37,258 18,742 1,400,630 1,456,630 
Residential            
Residential
Mortgage, net (2)

 6,709
 36,980
 43,689
 
 3,139,199
 3,182,888
Mortgage, netMortgage, net1,587 3,912 27,713 33,212 — 3,838,694 3,871,906 
Home equity loans & lines, net2,011
 283
 2,550
 4,844
 
 1,093,033
 1,097,877
Home equity loans & lines, net844 544 2,463 3,851 — 1,132,213 1,136,064 
Consumer & other, net3,117
 871
 532
 4,520
 
 728,100
 732,620
Consumer & other, net678 286 355 1,319 — 216,039 217,358 
Total, net of deferred fees and costs$20,686
 $23,167
 $43,391
 $87,244
 $51,355
 $18,880,593
 $19,019,192
Total, net of deferred fees and costs$24,791 $47,256 $36,361 $108,408 $31,076 $21,639,883 $21,779,367 

(1)Other includes purchased Loans and leases on non-accrual with an amortized cost basis of $31.1 million had a related allowance for credit impaired loanslosses of $189.1 million.
(2) Includes government guaranteed GNMA mortgage loans that Umpqua has the right but not the obligation to repurchase that are past due 90 days or more, totaling $12.4$16.7 million at December 31, 2017.2020.


ImpairedCollateral Dependent Loans and Leases


Loans with no related allowance reported generally represent non-accrual loans, which are also considered impaired loans. The Bank recognizes the charge-off on impaired loans in the period it arises forclassified as collateral dependent loans.  Therefore,when it is probable that the non-accrual loans asBank will be unable to collect the scheduled payments of December 31, 2018 have already been written-down to their estimated net realizable valueprincipal and areinterest when due, and repayment is expected to be resolved withprovided substantially through the operation or sale of the collateral. The following table summarizes the amortized cost basis of the collateral dependent loans and leases by the type of collateral securing the assets as of December 31, 2021.There have been no additional material loss, absent further declinesignificant changes in net realizable value.  The valuation allowance on impaired loans primarily represents the impairment reserves on performinglevel of collateralization from the prior periods.
(in thousands)Residential Real EstateCommercial Real EstateGeneral Business AssetsOtherTotal
Commercial real estate
Non-owner occupied term, net$— $3,104 $— $— $3,104 
Owner occupied term, net— 2,034 — — 2,034 
Commercial
Term, net980 520 626 1,695 3,821 
Line of credit & other, net— — — 
Leases & equipment finance, net— — 8,873 — 8,873 
Residential
Mortgage, net31,569 — — — 31,569 
Home equity loans & lines, net3,032 — — — 3,032 
Total net of deferred fees and costs$35,581 $5,658 $9,499 $1,696 $52,434 


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Troubled Debt Restructuring 
At December 31, 2021 and 2020, troubled debt restructured loans of $6.7 million and is measured by comparing$15.0 million, respectively, were classified as accruing TDR loans. The TDRs were granted in response to borrower financial difficulties, and generally provide for a temporary modification of loan repayment terms. In order for a new TDR loan to be considered for accrual status, the present value of expected future cash flows on the restructured loans discounted at the interest rateloan's collateral coverage generally will be greater than or equal to 100% of the original loan agreementbalance, the loan is current on payments, and the borrower must either prefund an interest reserve or demonstrate the ability to the loan's carrying value. make payments from a verified source of cash flow.



There were no available commitments for troubled debt restructuring outstanding as of December 31, 2021 and 2020.

The following tables summarize our impairedpresent TDR loans by loan classaccrual versus non-accrual status and by portfolio segment as of December 31, 20182021 and 20172020: 

December 31, 2021
(in thousands)Accrual StatusNon-Accrual StatusTotal Modification# of Contracts
Commercial real estate, net$1,031 $59 $1,090 
Residential, net5,641 — 5,641 35 
Consumer & other, net22 — 22 
Total, net of deferred fees and costs$6,694 $59 $6,753 43 
December 31, 2020
(in thousands)Accrual StatusNon-Accrual StatusTotal Modification# of Contracts
Commercial real estate, net$1,345 $289 $1,634 
Commercial, net1,231 — 1,231 
Residential, net12,415 — 12,415 75 
Total, net of deferred fees and costs$14,991 $289 $15,280 83 
(in thousands)December 31, 2018
   Recorded Investment  
 Unpaid Principal Balance Without Allowance With Allowance Related Allowance
Commercial real estate       
Non-owner occupied term, net$14,877
 $9,847
 $3,715
 $90
Owner occupied term, net8,188
 6,178
 878
 88
Multifamily, net4,493
 4,298
 
 
Commercial       
Term, net22,770
 11,089
 3,770
 2
Lines of credit & other, net7,145
 2,065
 
 
Leases & equipment finance, net417
 417
 
 
Total, net of deferred fees and costs$57,890
 $33,894
 $8,363
 $180
(in thousands)December 31, 2017
   Recorded Investment  
 Unpaid Principal Balance Without Allowance With Allowance Related Allowance
Commercial real estate       
Non-owner occupied term, net$15,930
 $2,543
 $13,310
 $314
Owner occupied term, net12,775
 11,269
 940
 94
Multifamily, net3,994
 355
 3,519
 123
Commercial       
Term, net28,117
 19,084
 2,510
 4
Lines of credit & other, net8,018
 6,383
 
 
Total, net of deferred fees and costs$68,834
 $39,634
 $20,279
 $535



The following table summarizes our average recorded investment and interest income recognized on impairedpresents loans by loan class forthat were determined to be TDRs during the years ended December 31, 20182021 and 2017:2020:  
(in thousands)20212020
Commercial, net$— $8,508 
Residential, net6,711 15,397 
Consumer & other, net36 74 
Total, net of deferred fees and costs$6,747 $23,979 
(in thousands)December 31, 2018 December 31, 2017
 Average Recorded Investment Interest Income Recognized Average Recorded Investment Interest Income Recognized
Commercial real estate       
Non-owner occupied term, net$13,950
 $270
 $16,959
 $551
Owner occupied term, net9,816
 40
 10,087
 151
Multifamily, net4,036
 60
 3,906
 122
Construction & development, net
 
 961
 22
Residential development, net
 
 5,816
 163
Commercial       
Term, net17,154
 250
 17,157
 330
Lines of credit & other, net3,347
 
 6,287
 55
Leases & equipment finance, net443
 
 148
 
Total, net of deferred fees and costs$48,746
 $620
 $61,321
 $1,394

The impairedFor the periods presented in the table above, the outstanding recorded investment was the same pre and post modification and all modifications were combination modifications. There were no loans modified as troubled debt restructuring within the previous 12 months for which these interest income amountsthere was a payment default during the year ended December 31, 2021. There were recognized primarily relate to accruing restructured loans. $1.3 million in loans modified as troubled debt restructuring within the previous 12 months for which there was a payment default during the year ended December 31, 2020.

Credit Quality Indicators
As previously noted,Management regularly reviews loans and leases in the Bank's risk rating methodology assigns risk ratings ranging from 1portfolio to 10, where a higher rating represents higher risk.assess credit quality indicators and to determine appropriate loan classification and grading. In addition, the board reviews and approves the credit quality indicators each year. The Bank differentiates its lending portfolios into homogeneous loans and leases and non-homogeneous loans and leases. Homogeneous loans and leases are not risk rated until they are greater than 30 days past due, andon a single risk rating isscale based on the past due status of the loan or lease.


97

The 10Bank's risk rating methodology for its non-homogeneous loans and leases uses a dual risk rating approach to assess the credit risk. This approach uses two scales to provide a comprehensive assessment of credit default risk and recovery risk. The probability of default scale measures a borrower's credit default risk using risk ratings ranging from 1 to 16, where a higher rating represents higher risk. For non-homogeneous loans and leases, PD ratings of 1 through 9 are "pass" grades, while PD ratings of 10 and 11 are "watch" grades. PD ratings of 12-16 correspond to the regulatory-defined categories of special mention (12), substandard (13-14), doubtful (15), and loss (16).The loss given default scale measures the amount of loss that may not be recovered in the event of a default, using six alphabetic ratings from A-F, where a higher rating represents higher risk. The LGD scale quantifies recovery risk associated with an event of default and predicts the amount of loss that would be incurred on a loan or lease if a borrower were to experience a major default and includes variables that may be external to the borrower, such as industry, geographic location, and credit cycle stage. It could also include variables specific to the borrower such as their probability of default and bankruptcies as well as variables specific to the loan or lease, including collateral valuation, covenant structure and debt type. The product of the borrower's PD and a loan or lease LGD is the loan or lease expected loss, expressed as a percentage. This provides a common language of credit risk across different loans.

The PD scale estimates the likelihood that a borrower will experience a major default on any of its debt obligations within a specified time period. Examples of major defaults include payments 90 days or more past due, non-accrual classification, bankruptcy filing, or a full or partial charge-off of a loan or lease. As such, the PD scale represents the credit quality indicator for non-homogeneous loans and leases.

The credit quality indicator rating categories follow regulatory classification and can be generally described by the following groupings for loans and leases:

Minimal RiskPass/Watch—A minimal riskpass loan or lease risk rated 1, is to a borrower of the highest quality. The borrower has an unquestioned ability to produce consistent profits and service all obligations and can absorb severe market disturbances with little or no difficulty. 
Low Risk—A low risk loan or lease, risk rated 2, is similar in characteristics to a minimal risk loan.  Margins may be smaller or protective elements may be subject to greater fluctuation. The borrower will have a strong demonstrated ability to produce profits, provide ample debt service coverage and to absorb market disturbances. 
Modest Risk—A modest risk loan or lease, risk rated 3, is a desirable loan or lease with excellent sources of repayment and no currently identifiable risk associated with collection. The borrower exhibits a very strong capacity to repay the credit in accordance with the repayment agreement. The borrower may be susceptible to economic cycles, but will have reserves to weather these cycles. 
Average Risk—An average risk loan or lease, risk rated 4, is an attractive loan or lease with sound sources of repayment and no material collection or repayment weakness evident. The borrower has an acceptable capacity to pay in accordance with the agreement. The borrower is susceptible to economic cycles and more efficient competition, but should have modest reserves sufficient to survive all but the most severe downturns or major setbacks. 
Acceptable Risk—An acceptable risk loan or lease, risk rated 5, is a loan or lease with lower than average, but stilla credit risk level acceptable to the Bank for extending credit risk. These borrowers may have higher leverage, less certain but viable repayment sources, have limited financial reserves and may possess weaknesses that can be adequately mitigated through collateral, structural ormaintaining normal credit enhancement. The borrower is susceptible to economic cycles and is less resilient to negative market forces or financial events. Reserves may be insufficient to survive a modest downturn. 


Watch—monitoring. A watch loan or lease riskis considered pass rated 6, is still pass-rated, but represents the lowesthas a heightened level of acceptableunacceptable default risk due to an emerging risk element or declining performance trend. Watch ratings are expected to be temporary, with issues resolved or manifested to the extent that a higher or lower risk rating would be appropriate. The borrower should have a plausible plan, with reasonable certainty of success, to correct the problems inappropriate within a short period of time.

Special Mention—A special mention loan or lease risk rated 7, has potential weaknesses that deserve management's close attention. If left uncorrected, these potential weaknesses may result in deterioration of the repayment prospects for the asset or in the institution's credit position at some future date. They contain unfavorable characteristics and are generally undesirable. Loans and leases in this category are currently protected but are potentially weak and constituteThese borrowers have an undue and unwarranted credit risk,elevated probability of default but not to the point of a substandard classification. A special mention loan or lease has potential weaknesses, which if not checked or corrected, weaken the asset or inadequately protect the Bank's position at some future date. For commercial and commercial real estate homogeneous loans and leases to be classified as special mention, risk rated 7, the loan or lease is greater than 30 to 59 days past due from the required payment date at month-end. Residential and consumer and other homogeneous loans are risk rated 7, when the loan is greater than 30 to 89 days past due from the required payment date at month-end. 

Substandard—A substandard asset risk rated 8, is inadequately protected by the current net worth and paying capacity of the obligorborrower or of the collateral pledged, if any. Assets so classified mustas substandard have a well-defined weakness or weaknesses that jeopardize the liquidation of the debt. They are characterized by the distinct possibility that the Bank will sustain some loss if the deficiencies are not corrected. Loss potential, while existing in the aggregate amount of substandard assets, does not have to exist in individual assets classified substandard. Loans and leases are classified as substandard when they have unsatisfactory characteristics causing unacceptable levels of risk. A substandard loan or lease normally has one or more well-defined weaknesses that could jeopardize repayment of the debt. The likely need to liquidate assets to correct the problem, rather than repayment from successful operations is the key distinction between special mention and substandard. Commercial and commercial real estate homogeneous loans and leases are classified as a substandard loan or lease, risk rated 8, when the loan or lease is 60 to 89 days past due from the required payment date at month-end. Residential and consumer and other homogeneous loans are classified as a substandard loan, risk rated 8, when an open-end loan is 90 to 180 days past due from the required payment date at month-end or when a closed-end loan 90 to 120 days is past due from the required payment date at month-end.


DoubtfulDoubtful—Loans or leases classified as doubtful risk rated 9, have all the weaknesses inherent in onethose classified as substandard with the added characteristic that the weaknesses make collection or liquidation in full, based on the basis of currently existing facts, conditions, and values, highly questionable and improbable. The possibility of loss is extremely high, but because of certain important and reasonably specific pending factors, which may work towards strengthening of the asset, classification as a loss (and immediate charge-off) is deferred until more exact status may be determined. Pending factors include proposed merger, acquisition, liquidation procedures, capital injection, and perfection of liens on additional collateral and refinancing plans. In certain circumstances, a doubtful rating will be temporary, while the Bank is awaiting an updated collateral valuation. In these cases, once the collateral is valued and appropriate margin applied, the remaining un-collateralized portion will be charged-off. The remaining balance, properly margined, may then be upgraded to substandard, however must remain on non-accrual.  Commercial and commercial real estate homogeneous doubtful loans or leases, risk rated 9, are 90 to 179 days past due from the required payment date at month-end. 

LossLoss—Loans or leases classified as loss risk rated 10, are considered un-collectibleuncollectible and of such little value that thetheir continuance as an active Bank assetbankable assets is not warranted. This rating does not mean that the loan or lease has no recovery or salvage value, but rather that the loan or lease should be charged-off now, even though partial or full recovery may be possible in the future. For a commercial or commercial real estate homogeneous loss loan or lease to be risk rated 10, the loan or lease is 180 days and more past due from the required payment date. These loans are generally charged-off in the month in which the 180 day time period elapses. Residential, consumer and other homogeneous loans are risk rated 10, when a loan becomes past due 120 cumulative days from the contractual due date. Residential and consumer loans secured by real estate are generally charged down to net realizable value in the month in which the loan becomes 180 days past due. All other residential, consumer, and other homogeneous loans are generally charged-off in the month in which the 120 day period elapses.



Impaired—Loans are classified as impairedwhen, based on current information and events, it is probable that the Bank will be unable to collect the scheduled payments

98


The following tables summarize our internal risk ratingrepresent the amortized costs basis of the loans and leases by credit classification and vintage year by loan and lease class for the loan and lease portfolio, including purchased credit impaired loans, as of December 31, 2018 and December 31, 2017
 (in thousands)
December 31, 2018
 Pass/Watch Special Mention Substandard Doubtful Loss 
Impaired (1)
 Total
Commercial real estate             
Non-owner occupied term, net$3,497,801
 $38,346
 $23,234
 $
 $122
 $13,562
 $3,573,065
Owner occupied term, net2,422,351
 28,447
 22,136
 54
 327
 7,056
 2,480,371
Multifamily, net3,284,445
 11,481
 4,539
 
 
 4,298
 3,304,763
Construction & development, net734,318
 
 1,936
 
 
 
 736,254
Residential development, net196,890
 
 
 
 
 
 196,890
Commercial             
Term, net2,196,753
 15,519
 5,670
 53
 69
 14,859
 2,232,923
Lines of credit & other, net1,103,677
 42,831
 20,639
 313
 
 2,065
 1,169,525
Leases & equipment finance, net1,296,235
 8,571
 8,754
 14,247
 1,931
 417
 1,330,155
Residential             
Mortgage, net(2)
3,588,976
 5,169
 38,766
 
 2,162
 
 3,635,073
Home equity loans & lines, net1,172,040
 1,878
 1,418
 
 1,141
 
 1,176,477
Consumer & other, net582,962
 3,622
 559
 
 27
 
 587,170
Total, net of deferred fees and costs$20,076,448
 $155,864
 $127,651
 $14,667
 $5,779
 $42,257
 $20,422,666

(1) The percentage of impaired loans classified as pass/watch, special mention and substandard was 3.2%, 8.8% and 88.0% respectively,financing receivable as of December 31, 2018.
(2) Includes government guaranteed GNMA mortgage loans that Umpqua has the right but not the obligation to repurchase that are past due 90 days or more, totaling $8.9 million at December 31, 2018, which is included in the substandard category.

2021:
(in thousands)Term Loans Amortized Cost Basis by Origination YearRevolving Loans Amortized Cost BasisRevolving to Non-Revolving Loans Amortized Cost
December 31, 202120212020201920182017PriorTotal
Commercial real estate:
Non-owner occupied term, net
Credit quality indicator:
Pass/Watch$901,230 $434,875 $618,879 $431,098 $308,872 $942,501 $1,313 $3,679 $3,642,447 
Special mention— 1,311 1,411 12,252 844 38,268 — — 54,086 
Substandard19,270 2,214 2,605 53,312 2,990 9,641 — — 90,032 
Doubtful— — — — — 78 — — 78 
Loss— — — — — 244 — — 244 
Total non-owner occupied term, net$920,500 $438,400 $622,895 $496,662 $312,706 $990,732 $1,313 $3,679 $3,786,887 
Owner occupied term, net
Credit quality indicator:
Pass/Watch$594,677 $237,814 $369,483 $245,707 $227,201 $601,934 $5,017 $737 $2,282,570 
Special mention— — 7,445 10,739 4,936 12,219 — — 35,339 
Substandard— 897 674 1,815 — 10,697 — — 14,083 
Doubtful— — — — — — — — — 
Loss— — — — — 430 — — 430 
Total owner occupied term, net$594,677 $238,711 $377,602 $258,261 $232,137 $625,280 $5,017 $737 $2,332,422 
Multifamily, net
Credit quality indicator:
Pass/Watch$1,700,221 $380,506 $748,207 $346,192 $334,688 $510,385 $26,475 $2,931 $4,049,605 
Special mention— — — — — 1,597 — — 1,597 
Substandard— — — — — — — — — 
Doubtful— — — — — — — — — 
Loss— — — — — — — — — 
Total multifamily, net$1,700,221 $380,506 $748,207 $346,192 $334,688 $511,982 $26,475 $2,931 $4,051,202 
Construction & development, net
Credit quality indicator:
Pass/Watch$264,489 $310,207 $237,435 $48,911 $18,375 $136 $2,382 $— $881,935 
Special mention— — — — — — — — — 
Substandard— — — 8,403 — — — — 8,403 
Doubtful— — — — — — — — — 
Loss— — — — — — — — — 
Total construction & development, net$264,489 $310,207 $237,435 $57,314 $18,375 $136 $2,382 $— $890,338 
Residential development, net
Credit quality indicator:
Pass/Watch$28,744 $15,623 $— $— $— $— $156,587 $6,036 $206,990 
Special mention— — — — — — — — — 
Substandard— — — — — — — — — 
Doubtful— — — — — — — — — 
Loss— — — — — — — — — 
Total residential development, net$28,744 $15,623 $— $— $— $— $156,587 $6,036 $206,990 
Total commercial real estate$3,508,631 $1,383,447 $1,986,139 $1,158,429 $897,906 $2,128,130 $191,774 $13,383 $11,267,839 
(in thousands)December 31, 2017
 Pass/Watch Special Mention Substandard Doubtful Loss 
Impaired (1)
 Total
Commercial real estate             
Non-owner occupied term, net$3,388,421
 $45,189
 $33,026
 $630
 $78
 $15,853
 $3,483,197
Owner occupied term, net2,398,215
 30,343
 34,743
 438
 706
 12,209
 2,476,654
Multifamily, net3,037,320
 13,783
 5,639
 
 
 3,874
 3,060,616
Construction & development, net538,515
 
 2,181
 
 
 
 540,696
Residential development, net165,502
 
 439
 
 
 
 165,941
Commercial            

Term, net1,900,062
 12,735
 10,372
 82
 80
 21,594
 1,944,925
Lines of credit & other, net1,122,360
 6,539
 30,941
 52
 
 6,383
 1,166,275
Leases & equipment finance, net1,134,446
 8,494
 10,133
 12,868
 1,562
 
 1,167,503
Residential            

Mortgage, net(2)
3,136,071
 7,505
 35,918
 
 3,394
 
 3,182,888
Home equity loans & lines, net1,092,496
 2,564
 2,286
 
 531
 
 1,097,877
Consumer & other, net728,006
 3,998
 568
 
 48
 
 732,620
Total, net of deferred fees and costs$18,641,414
 $131,150
 $166,246
 $14,070
 $6,399
 $59,913
 $19,019,192


99

(1)
(in thousands)Term Loans Amortized Cost Basis by Origination YearRevolving Loans Amortized Cost BasisRevolving to Non-Revolving Loans Amortized Cost
December 31, 202120212020201920182017PriorTotal
Commercial:
Term, net
Credit quality indicator:
Pass/Watch$1,102,310 $306,969 $200,352 $179,217 $206,405 $215,105 $699,230 $14,075 $2,923,663 
Special mention— 4,454 97 28,971 587 825 27,909 1,501 64,344 
Substandard1,217 9,827 — 1,095 2,648 1,264 — 3,189 19,240 
Doubtful— — — — 809 — — — 809 
Loss— — — 417 — — — — 417 
Total term, net$1,103,527 $321,250 $200,449 $209,700 $210,449 $217,194 $727,139 $18,765 $3,008,473 
Lines of credit & other, net
Credit quality indicator:
Pass/Watch$31,836 $9,170 $16,529 $10,945 $334 $1,605 $812,207 $8,498 $891,124 
Special mention— — — — — — 8,830 752 9,582 
Substandard714 414 — — — 1,118 3,238 4,540 10,024 
Doubtful— — — — — — — 
Loss— — — — — — 
Total lines of credit & other, net$32,550 $9,584 $16,529 $10,945 $334 $2,723 $824,277 $13,791 $910,733 
Leases & equipment finance, net
Credit quality indicator:
Pass/Watch$599,301 $325,379 $282,101 $138,627 $43,950 $38,965 $— $— $1,428,323 
Special mention2,512 1,965 1,782 1,690 572 130 — — 8,651 
Substandard4,280 7,333 2,682 1,448 578 160 — — 16,481 
Doubtful3,781 3,232 3,238 1,343 663 636 — — 12,893 
Loss614 258 187 84 179 — — 1,328 
Total leases & equipment finance, net$610,488 $338,167 $289,990 $143,192 $45,942 $39,897 $— $— $1,467,676 
Total commercial$1,746,565 $669,001 $506,968 $363,837 $256,725 $259,814 $1,551,416 $32,556 $5,386,882 
Residential:
Mortgage, net
Credit quality indicator:
Pass/Watch$2,252,704 $606,671 $585,923 $190,673 $209,990 $639,585 $— $— $4,485,546 
Special mention372 — 555 81 632 2,830 — — 4,470 
Substandard— 1,379 4,430 1,147 3,098 15,692 — — 25,746 
Doubtful— — — — — — — — — 
Loss— — 907 — — 597 — — 1,504 
Total mortgage, net$2,253,076 $608,050 $591,815 $191,901 $213,720 $658,704 $— $— $4,517,266 
Home equity loans & lines, net
Credit quality indicator:
Pass/Watch$972 $— $— $18 $— $10,973 $1,151,063 $31,708 $1,194,734 
Special mention— — — — — 102 1,355 248 1,705 
Substandard— — — — — 96 280 213 589 
Doubtful— — — — — — — — — 
Loss— — — — — 36 42 64 142 
Total home equity loans & lines, net$972 $— $— $18 $— $11,207 $1,152,740 $32,233 $1,197,170 
Total residential$2,254,048 $608,050 $591,815 $191,919 $213,720 $669,911 $1,152,740 $32,233 $5,714,436 

100

(in thousands)Term Loans Amortized Cost Basis by Origination YearRevolving Loans Amortized Cost BasisRevolving to Non-Revolving Loans Amortized Cost
December 31, 202120212020201920182017PriorTotal
Consumer & other, net:
Credit quality indicator:
Pass/Watch$15,375 $10,955 $12,167 $5,395 $3,983 $5,070 $128,264 $1,835 $183,044 
Special mention— 23 41 113 113 391 101 783 
Substandard— 15 — 17 25 55 71 186 
Doubtful— — — — — — — — — 
Loss— — — — — — 10 
Total consumer & other, net$15,375 $10,981 $12,223 $5,396 $4,113 $5,215 $128,713 $2,007 $184,023 
Grand total$7,524,619 $2,671,479 $3,097,145 $1,719,581 $1,372,464 $3,063,070 $3,024,643 $80,179 $22,553,180 

The percentagefollowing tables represent the amortized costs basis of impairedthe loans classified as pass/watch and substandard was 1.7%leases by credit classification and 98.3% respectively,vintage year by loan and lease class of financing receivable as of December 31, 2017. 2020:
(2) Includes government guaranteed GNMA mortgage loans that Umpqua has the right but not the obligation to repurchase that are past due 90 days or more, totaling $12.4 million at December 31, 2017, which is included in the substandard category.

Troubled Debt Restructurings 
At December 31, 2018 and December 31, 2017, impaired loans of $13.9 million and $32.2 million, respectively, were classified as accruing restructured loans. The restructurings were granted in response to borrower financial difficulty, and generally provide for a temporary modification of loan repayment terms. In order for a newly restructured loan to be considered for accrual status, the loan's collateral coverage generally will be greater than or equal to 100% of the loan balance, the loan is current on payments, and the borrower must either prefund an interest reserve or demonstrate the ability to make payments from a verified source of cash flow. Impaired restructured loans carry a specific allowance and the allowance on impaired restructured loans is calculated consistently across the portfolios. 

There were $338,000 in available commitments for troubled debt restructurings outstanding as of December 31, 2018 and $917,000 as of December 31, 2017.

The following tables present troubled debt restructurings by accrual versus non-accrual status and by loan class as of December 31, 2018 and December 31, 2017

(in thousands)Term Loans Amortized Cost Basis by Origination YearRevolving Loans Amortized Cost BasisRevolving to Non-Revolving Loans Amortized Cost
December 31, 202020202019201820172016PriorTotal
Commercial real estate:
Non-owner occupied term, net
Credit quality indicator:
Pass/Watch$496,412 $677,975 $489,350 $379,691 $338,257 $932,207 $2,855 $4,139 $3,320,886 
Special mention13,281 1,432 40,899 2,800 31,699 27,167 — — 117,278 
Substandard3,129 2,668 19,951 3,062 19,806 18,586 — — 67,202 
Doubtful— — — — — 103 — — 103 
Loss— — — — — 333 — — 333 
Total non-owner occupied term, net$512,822 $682,075 $550,200 $385,553 $389,762 $978,396 $2,855 $4,139 $3,505,802 
Owner occupied term, net
Credit quality indicator:
Pass/Watch$284,698 $414,715 $321,900 $344,606 $257,969 $610,893 $6,270 $783 $2,241,834 
Special mention3,641 8,373 13,143 7,365 3,425 18,386 — — 54,333 
Substandard2,657 1,694 9,868 2,846 4,356 14,609 282 975 37,287 
Doubtful— — — — — 61 — — 61 
Loss— — — — — 430 — — 430 
Total owner occupied term, net$290,996 $424,782 $344,911 $354,817 $265,750 $644,379 $6,552 $1,758 $2,333,945 

101

(in thousands) December 31, 2018
 Accrual Status Non-Accrual Status Total Modifications
Commercial real estate, net$4,524
 $9,290
 $13,814
Commercial, net3,696
 8,736
 12,432
Residential, net5,704
 
 5,704
Total, net of deferred fees and costs$13,924
 $18,026
 $31,950
(in thousands)Term Loans Amortized Cost Basis by Origination YearRevolving Loans Amortized Cost BasisRevolving to Non-Revolving Loans Amortized Cost
December 31, 202020202019201820172016PriorTotal
Multifamily, net
Credit quality indicator:
Pass/Watch$383,871 $870,871 $593,076 $574,185 $276,108 $618,031 $23,282 $2,956 $3,342,380 
Special mention— — — — — 6,601 — — 6,601 
Substandard— — — 215 — — — — 215 
Doubtful— — — — — — — — — 
Loss— — — — — — — — — 
Total multifamily, net$383,871 $870,871 $593,076 $574,400 $276,108 $624,632 $23,282 $2,956 $3,349,196 
Construction & development, net
Credit quality indicator:
Pass/Watch$146,012 $283,052 $255,449 $127,564 $— $372 $— $— $812,449 
Special mention1,637 — 14,392 — — — — — 16,029 
Substandard— — — — — — — — — 
Doubtful— — — — — — — — — 
Loss— — — — — — — — — 
Total construction & development, net$147,649 $283,052 $269,841 $127,564 $— $372 $— $— $828,478 
Residential development, net
Credit quality indicator:
Pass/Watch$17,188 $2,571 $2,151 $— $— $— $163,320 $2,507 $187,737 
Special mention— — — — — — 5,024 — 5,024 
Substandard— — — — — — — — — 
Doubtful— — — — — — — — — 
Loss— — — — — — — — — 
Total residential development, net$17,188 $2,571 $2,151 $— $— $— $168,344 $2,507 $192,761 
Total commercial real estate$1,352,526 $2,263,351 $1,760,179 $1,442,334 $931,620 $2,247,779 $201,033 $11,360 $10,210,182 
Commercial:
Term, net
Credit quality indicator:
Pass/Watch$2,146,758 $294,576 $323,744 $240,458 $67,502 $226,137 $626,878 $29,598 $3,955,651 
Special mention4,859 548 13,395 1,265 273 1,416 1,036 2,259 25,051 
Substandard251 1,105 24,845 7,259 1,137 561 — 8,029 43,187 
Doubtful— — — — — 578 — — 578 
Loss— — — — — — — — — 
Total term, net$2,151,868 $296,229 $361,984 $248,982 $68,912 $228,692 $627,914 $39,886 $4,024,467 
Lines of credit & other, net
Credit quality indicator:
Pass/Watch$27,503 $27,395 $26,731 $548 $1,679 $531 $709,606 $5,578 $799,571 
Special mention4,033 — — 77 299 42,882 271 47,563 
Substandard501 472 — 195 377 940 6,958 6,177 15,620 
Doubtful— — — — — — — 
Loss— — — — — — 
Total lines of credit & other, net$32,037 $27,867 $26,731 $744 $2,133 $1,770 $759,451 $12,027 $862,760 

102

(in thousands)December 31, 2017
 Accrual Status Non-Accrual Status Total Modifications
Commercial real estate, net$17,694
 $5,088
 $22,782
Commercial, net7,787
 16,978
 24,765
Residential, net6,687
 
 6,687
Total, net of deferred fees and costs$32,168
 $22,066
 $54,234
(in thousands)Term Loans Amortized Cost Basis by Origination YearRevolving Loans Amortized Cost BasisRevolving to Non-Revolving Loans Amortized Cost
December 31, 202020202019201820172016PriorTotal
Leases & equipment finance, net
Credit quality indicator:
Pass/Watch$502,305 $442,692 $239,551 $125,619 $64,400 $7,619 $— $— $1,382,186 
Special mention2,321 4,918 7,765 3,797 1,983 99 — — 20,883 
Substandard6,999 7,193 11,617 1,945 2,081 157 — — 29,992 
Doubtful2,615 8,255 4,834 2,880 1,343 79 — — 20,006 
Loss101 1,481 1,015 635 309 22 — — 3,563 
Total leases & equipment finance, net$514,341 $464,539 $264,782 $134,876 $70,116 $7,976 $— $— $1,456,630 
Total commercial$2,698,246 $788,635 $653,497 $384,602 $141,161 $238,438 $1,387,365 $51,913 $6,343,857 
Residential:
Mortgage, net
Credit quality indicator:
Pass/Watch$809,232 $1,136,220 $393,041 $406,069 $424,270 $669,862 $— $— $3,838,694 
Special mention— 397 286 688 946 3,183 — — 5,500 
Substandard335 1,398 1,822 4,133 6,381 11,113 — — 25,182 
Doubtful— — — — — — — — — 
Loss— 1,314 — — — 1,216 — — 2,530 
Total mortgage, net$809,567 $1,139,329 $395,149 $410,890 $431,597 $685,374 $— $— $3,871,906 
Home equity loans & lines, net
Credit quality indicator:
Pass/Watch$40 $— $20 $— $259 $16,575 $1,077,753 $37,008 $1,131,655 
Special mention— — — — — 211 1,537 198 1,946 
Substandard— — — — — 43 254 233 530 
Doubtful— — — — — — — — — 
Loss— — — — — 182 1,107 644 1,933 
Total home equity loans & lines, net$40 $— $20 $— $259 $17,011 $1,080,651 $38,083 $1,136,064 
Total residential$809,607 $1,139,329 $395,169 $410,890 $431,856 $702,385 $1,080,651 $38,083 $5,007,970 
Consumer & other, net:
Credit quality indicator:
Pass/Watch$24,408 $22,802 $11,372 $4,170 $2,582 $4,101 $143,813 $2,789 $216,037 
Special mention— 95 79 27 28 660 74 966 
Substandard— 25 — — — 205 110 342 
Doubtful— — — — — — — — — 
Loss— — — — — 10 — 13 
Total consumer & other, net$24,408 $22,922 $11,451 $4,197 $2,612 $4,114 $144,681 $2,973 $217,358 
Grand total$4,884,787 $4,214,237 $2,820,296 $2,242,023 $1,507,249 $3,192,716 $2,813,730 $104,329 $21,779,367 

The Bank's policy is that loans placed on non-accrual will typically remain on non-accrual status until all principal and interest payments are brought current and the prospect for future payment in accordance with the loan agreement appears relatively certain.  The Bank's policy generally refers to six months of payment performance as sufficient to warrant a return to accrual status. 
The following tables present newly restructured loans that occurred during the years endedDecember 31, 2018 and 2017:  

103
(in thousands)December 31, 2018
 Rate Modifications Term Modifications Interest Only Modifications Payment Modifications Combination Modifications Total Modifications
Residential, net$
 $
 $
 $
 $106
 $106
Total, net of deferred fees and costs$
 $
 $
 $
 $106
 $106
            
 (in thousands)
December 31, 2017
 Rate Modifications Term Modifications Interest Only Modifications Payment Modifications Combination Modifications Total Modifications
Commercial real estate, net$
 $
 $
 $
 $5,086
 $5,086
Commercial, net
 
 
 
 21,846
 21,846
Residential, net
 187
 
 
 1,458
 1,645
Total, net of deferred fees and costs$
 $187
 $
 $
 $28,390
 $28,577

For the periods presented in the tables above, the outstanding recorded investment was the same pre and post modification. 
There were no financing receivables modified as troubled debt restructurings within the previous 12 months for which there was a payment default during the year ended December 31, 2018. There were $118,000 in financing receivables modified as troubled debt restructurings within the previous 12 months for which there was a payment default during the year ended December 31, 2017.


Note 6–Premises and Equipment
The following table presents the major components of premises and equipment at December 31, 20182021 and 2017:2020:
(in thousands) December 31, 2021December 31, 2020Estimated useful life
Land$33,031 $33,835 
Buildings and improvements201,652 206,889 7 - 39 years
Furniture, fixtures and equipment139,966 138,295 4 - 20 years
Software109,279 108,244 3 - 7 years
Construction in progress and other12,230 12,137 
Total premises and equipment496,158 499,400 
Less: Accumulated depreciation and amortization(325,033)(321,350)
Premises and equipment, net$171,125 $178,050 

(in thousands) 2018 2017 Estimated useful life
Land$34,388
 $36,167
  
Buildings and improvements209,948
 214,636
 7-39 years
Furniture, fixtures and equipment141,579
 147,928
 4-20 years
Software97,897
 86,681
 3-7 years
Construction in progress and other21,496
 33,419
  
Total premises and equipment505,308
 518,831
  
Less: Accumulated depreciation and amortization(277,885) (249,649)  
Premises and equipment, net$227,423
 $269,182
  
Depreciation expense totaled $44.4$25.7 million, $50.1$32.1 million, and $51.8$37.3 million for the years ended December 31, 2018, 20172021, 2020, and 2016,2019, respectively.
Umpqua's subsidiaries have entered into a number of non-cancelable lease agreements with respect to premises
Note 7– Leases

The Company leases store locations, corporate office space, and equipment. See Note 18 for more information regarding rent expense, net of rental income, and minimum annual rental commitmentsequipment under non-cancelable operating leases. The following table presents the balance sheet information related to leases as of December 31, 2021 and 2020:
(in thousands)December 31, 2021December 31, 2020
Leases
Operating lease right-of-use assets$82,366 $104,937 
Operating lease liabilities$95,427 $113,593 

The following table presents the weighted-average operating lease agreements.term and weighted-average discount rate as of December 31, 2021 and 2020:
December 31, 2021December 31, 2020
Weighted-average remaining lease term (years)5.55.9
Weighted-average discount rate2.86 %3.10 %


The following table presents the components of lease expense for the years ended December 31, 2021, 2020, and 2019:
(in thousands)
Lease Costs202120202019
Operating lease costs$29,694 $32,862 $32,358 
Short-term lease costs609 472 820 
Variable lease costs22 (11)
Sublease income(2,626)(2,106)(2,765)
Net lease costs$27,699 $31,217 $30,421 

For the year ended December 31, 2021, there were $6.9 million in ROU asset impairments recorded in other expenses. The impairments were due to accelerated depreciation for leases which the Company chose to exit due to consolidations of back-office space and store consolidations.


104

The following table presents the supplemental cash flow information related to leases for the year ended December 31, 2021, 2020, and 2019:
(in thousands)
Cash Flows202120202019
Cash paid for amounts included in the measurement of lease liabilities:
Operating cash flows from operating leases$31,697 $32,639 $33,004 
Right of use assets obtained in exchange for new operating lease liabilities$15,033 $21,746 $27,878 

The following table presents the maturities of lease liabilities as of December 31, 2021:
(in thousands)
YearOperating Leases
2022$28,452 
202322,799 
202418,164 
202513,400 
20268,286 
Thereafter12,487 
Total lease payments103,588 
Less: imputed interest(8,161)
Present value of lease liabilities$95,427 

Note 7–8–Goodwill and Other Intangible Assets
The following tables summarize the changes in the Company's goodwill for the years endedAt December 31, 2016, 2017 and 2018.
(in thousands)Goodwill
 Gross Accumulated Impairment Total
Balance, December 31, 2015$1,900,727
 $(112,934) $1,787,793
Reductions
 (142) (142)
Balance, December 31, 20161,900,727
 (113,076) 1,787,651
Balance, December 31, 20171,900,727
 (113,076) 1,787,651
Balance, December 31, 2018$1,900,727

$(113,076) $1,787,651
Goodwill is required to be allocated to reporting units, which for Umpqua have been determined to be the same2021, there was no goodwill, as our operating segments. Prior to 2017, all goodwill was allocated to the Community Banking segment. In 2017, the Company realigned our segment reporting and the Community Banking segment was split into multiple operating segments. Accordingly, the Company allocated goodwill to the segments of Wholesale Bank, Wealth Management, and Retail Bank, based on their relative fair values as estimated using discounted cash flows compared to their carrying value estimated using a risk-based capital approach. Asgoodwill of $2.7 million at December 31, 2018 and 2017, goodwill was allocated to the reporting units as follows:
(in thousands)Goodwill
 Wholesale Bank Wealth Management Retail Bank Total
Balance, December 31, 2017$1,033,744
 $2,715
 $751,192
 $1,787,651
Balance, December 31, 2018$1,033,744
 $2,715
 $751,192
 $1,787,651


2020. Goodwill represents the excess of the total acquisition price paid over the fair value of the assets acquired, net of the fair value of liabilities assumed. The reduction in goodwill of $142,000 in 2016 relates toDuring the year ended December 31, 2020, the Company recorded a goodwill impairment loss related to a small subsidiary thatof $1.8 billion based on the analysis of goodwill performed as of March 31, 2020. There was winding down operations.no activity for goodwill for the period ending December 31, 2019. The Company conducted its annual evaluationcompleted a qualitative and quantitative impairment analysis as of goodwill for impairment at both DecemberMarch 31, 20182020, and 2017. The Company assessed qualitative factors to determine whether the existence of events and circumstances indicated that it is more likely than not that the indefinite-lived intangible asset is impaired, and determined no factors indicated any additional impairment. Based on this analysis, no further testing was determined to be necessary. There were norecorded a goodwill impairment losses recognizedof $1.8 billion during the yearsyear ended December 31, 20182020, related to the Wholesale Bank and 2017.Retail Bank reporting units. Goodwill of $2.7 million was removed with the sale of Umpqua Investments in April 2021.


The following tables summarizetable summarizes the changeschange in the Company's other intangible assetsgoodwill for the years ended December 31, 2016, 20172021 and 2018.2020:
Goodwill
(in thousands)GrossAccumulated ImpairmentTotal
Balance, December 31, 2019$1,900,727 $(113,076)$1,787,651 
Goodwill impairment— (1,784,936)(1,784,936)
Balance, December 31, 2020$1,900,727 $(1,898,012)$2,715 
Disposal(2,715)— (2,715)
Balance, December 31, 2021$1,898,012 $(1,898,012)$— 

105

(in thousands)Other Intangible Assets
 Gross Accumulated Amortization Net
Balance, December 31, 2015$113,471
 $(67,963) $45,508
Amortization
 (8,622) (8,622)
Balance, December 31, 2016113,471
 (76,585) 36,886
Amortization
 (6,756) (6,756)
Balance, December 31, 2017113,471
 (83,341) 30,130
Amortization
 (6,166) (6,166)
Balance, December 31, 2018$113,471
 $(89,507) $23,964

Core deposit intangible asset values were determined by an analysis of the cost differential between the core deposits inclusive of estimated servicing costs and alternative funding sources for core deposits acquired through acquisitions.business combinations. The core deposit intangible assets recorded are amortized on an accelerated basis over a period of approximately 10 years. No impairment losses separate from the scheduled amortization have been recognized in the periods presented. The following table summarizes the changes in the Company's other intangible assets for the years ended December 31, 2019, 2020, and 2021.
Other Intangible Assets
(in thousands)GrossAccumulated AmortizationNet
Balance, December 31, 2018$113,471 $(89,507)$23,964 
Amortization— (5,618)(5,618)
Balance, December 31, 2019113,471 (95,125)18,346 
Amortization— (4,986)(4,986)
Balance, December 31, 2020113,471 (100,111)13,360 
Amortization— (4,520)(4,520)
Balance, December 31, 2021$113,471 $(104,631)$8,840 

The table below presents the forecasted amortization expense for intangible assets at December 31, 2018:2021:
(in thousands)
YearExpected Amortization
2022$4,095 
20233,686 
20241,059 
Thereafter— 
Total intangible assets$8,840 

(in thousands) 
YearExpected Amortization
2019$5,618
20204,986
20214,520
20224,095
20233,686
Thereafter1,059
 $23,964


Note 89– Residential Mortgage Servicing Rights 

The Company measures its mortgage servicing rights at fair value with changes in fair value reported in residential mortgage banking revenue, net. The following table presents the changes in the Company's residential mortgage servicing rights ("MSR") for the years ended December 31, 2018, 20172021, 2020, and 2016: 2019: 

(in thousands) 202120202019
Balance, beginning of period$92,907 $115,010 $169,025 
Additions for new MSR capitalized38,522 51,000 25,169 
Sale of MSR assets— — (34,401)
Changes in fair value:  
  Changes due to collection/realization of expected cash flows over time(18,903)(19,680)(25,408)
  Changes due to valuation inputs or assumptions (1)
11,089 (53,423)(19,375)
Balance, end of period$123,615 $92,907 $115,010 
(1) The change in valuation inputs and assumptions principally reflect changes in discount rates and prepayment speeds, which are primarily affected by changes in interest rates.
(in thousands) 2018 2017 2016
Balance, beginning of period$153,151
 $142,973
 $131,817
Additions for new MSR capitalized29,069
 33,445
 37,082
Changes in fair value:     
 Due to changes in model inputs or assumptions (1)
9,174
 (1,952) 7,873
 Other (2)
(22,369) (21,315) (33,799)
Balance, end of period$169,025
 $153,151
 $142,973

(1)
Principally reflects changes in discount rates and prepayment speed assumptions, which are primarily affected by changes in interest rates. 
(2)
Represents changes due to collection/realization of expected cash flows over time. 
Information related to ourthe serviced loan portfolio as of December 31, 2018, 20172021, 2020, and 20162019 is as follows: 

(dollars in thousands)December 31, 2021December 31, 2020December 31, 2019
Balance of loans serviced for others$12,755,671 $13,026,720 $12,276,943 
MSR as a percentage of serviced loans0.97 %0.71 %0.94 %


106

(dollars in thousands)December 31, 2018 December 31, 2017 December 31, 2016
Balance of loans serviced for others$15,978,885
 $15,336,597
 $14,327,368
MSR as a percentage of serviced loans1.06% 1.00% 1.00%
In 2019, Umpqua closed on the sale of $34.4 million in residential mortgage servicing rights for $3.4 billion of residential mortgage loans serviced for others. The amount of contractually specified servicing fees, late fees and ancillary fees earned, recorded in residential mortgage banking revenue, on the Consolidated Statements of Income,net, was $42.8$36.8 million, $39.9$35.7 million, and $35.3$42.2 million for the years ended December 31, 2018, 20172021, 2020, and 2016,2019, respectively. 


Key assumptions used in measuring the fair value of MSR as of December 31, 2021, 2020, and 2019 were as follows:
 December 31, 2021December 31, 2020December 31, 2019
Constant prepayment rate12.75 %18.48 %13.33 %
Discount rate9.57 %9.72 %9.75 %
Weighted average life (years)5.94.96.0

 December 31, 2018 December 31, 2017 December 31, 2016
Constant prepayment rate12.95% 12.27% 11.43%
Discount rate9.70% 9.70% 9.69%
Weighted average life (years)6.2
 6.3
 6.6
A sensitivity analysis of the current fair value to changes in discount and prepayment speed assumptions as of December 31, 20182021 and December 31, 20172020 is as follows:
 December 31, 2021December 31, 2020
Constant prepayment rate
Effect on fair value of a 10% adverse change$(6,442)$(5,611)
Effect on fair value of a 20% adverse change$(12,092)$(10,833)
Discount rate
Effect on fair value of a 100 basis point adverse change$(4,643)$(3,339)
Effect on fair value of a 200 basis point adverse change$(8,942)$(6,448)

 December 31, 2018 December 31, 2017
Constant prepayment rate   
Effect on fair value of a 10% adverse change$(7,104) $(6,290)
Effect on fair value of a 20% adverse change$(13,651) $(12,093)
    
Discount rate   
Effect on fair value of a 100 basis point adverse change$(6,438) $(5,840)
Effect on fair value of a 200 basis point adverse change$(12,398) $(11,249)



The sensitivity analysis presents the hypothetical effect on fair value of the MSR.MSR, due to the change in assumptions. The effect of such hypothetical change in assumptions generally cannot be extrapolated because the relationship of the change in an assumption to the change in fair value is not linear. Additionally, in the analysis, the impact of an adverse change in one assumption is calculated independent of any impact on other assumptions. In reality, changes in one assumption may change another assumption.


Note 9– Other Real Estate Owned 
The following table presents the changes in other real estate owned ("OREO") for the years ended December 31, 2018, 2017 and 2016:
(in thousands)2018 2017 2016
Balance, beginning of period$11,734
 $6,738
 $22,307
Additions to OREO3,314
 11,222
 5,888
Dispositions of OREO(2,813) (6,080) (19,738)
Valuation adjustments in the period(1,277) (146) (1,719)
Balance, end of period$10,958
 $11,734
 $6,738

As of December 31, 2018, 2017 and 2016, the Company had valuation allowances on its OREO balances of $1.5 million, $349,000, and $365,000, respectively. Valuation allowances on OREO balances are based on updated appraisals of the underlying properties as received during a period or management's authorization to reduce the selling price of a property during the period. As of December 31, 2018 and 2017, Umpqua had $973,000 and $354,000, respectively, of foreclosed residential real estate property held as other real estate owned. Umpqua's recorded investment in consumer mortgage loans collateralized by residential real estate property in process of foreclosure was $8.2 million and $10.1 million as of December 31, 2018 and 2017, respectively.

Note 10 - Other Assets
Other assets consisted of the following at December 31, 20182021 and 2017:2020:
(in thousands) December 31, 2021December 31, 2020
Derivative assets$177,423 $342,510 
Low-income housing tax credit investments135,745 108,549 
Accrued interest receivable70,537 83,804 
Income taxes receivable36,951 23,188 
Prepaid expenses34,375 30,890 
Investment in unconsolidated trust subsidiaries13,962 13,962 
Insurance premium receivable9,736 10,701 
Commercial servicing asset7,931 6,144 
Other real estate owned1,868 1,810 
Other53,914 47,471 
Total other assets$542,442 $669,029 



107

(in thousands) 2018 2017
Accrued interest receivable$70,530
 $64,044
Derivative assets49,484
 32,256
Low-income housing tax credit investments39,146
 29,959
Prepaid expenses26,403
 21,047
Investment in unconsolidated trust subsidiaries13,962
 14,277
Insurance premium receivable10,336
 9,555
Other equity investment6,400
 
Commercial servicing asset4,364
 5,169
Income taxes receivable2,629
 13,360
Other34,164
 34,351
  Total$257,418
 $224,018


The Company invests in limited partnerships that operate qualified affordable housing projects to receive tax benefits in the form of tax deductions from operating losses and tax credits. The Company does not actively manage the activities of these investments and the maximum exposure to loss is restricted to its investment balance. The Company accounts for the investments using the proportional amortization method; amortization of the investment in qualified affordable housing projects is recorded in the provision for income taxes together with the tax credits and benefits received. TheAs of December 31, 2021, 2020, and 2019, the Company recognized $2.8$10.0 million, $7.0 million, and $3.6 million, respectively, of proportional amortization as a component of income tax expense for the year ended December 31, 2018, and recognized $3.3$12.3 million, $8.4 million, and $4.3 million, respectively, in affordable housing tax credits and other tax benefits during the year. The Company recognized $3.1 million of proportional amortization as a component of income tax expense for the year ended December 31, 2017, which includes $765,000 of additional amortization resulting from the Tax Cuts and Jobs Act of 2017, and recognized $3.0 million in affordable housing tax credits and other tax benefits during 2017.years. The Company's remaining capital commitments to these partnerships at December 31, 20182021 and 20172020 were approximately $20.2$84.5 million and $18.2$67.0 million, respectively, and are included in other liabilities on the consolidated balance sheets.Other Liabilities.


The Company has an equity investment in the stock of an unrelated private company that does not have a readily determinable fair value. The Company's maximum exposure to loss is restricted to its investment balance. The alternative investment is measured at cost minus impairment, plus or minus any changes resulting from observable price changes in orderly transactions for the identical or similar investment of the same issuer.

Note 11– Income Taxes 
 
The following table presents the components of income tax provision included in the Consolidated Statements of Incomefor the years ended December 31:31, 2021, 2020, and 2019:
(in thousands)Current Deferred Total(in thousands)CurrentDeferredTotal
YEAR ENDED DECEMBER 31, 2018:     
Year ended December 31, 2021:Year ended December 31, 2021:
Federal$68,651
 $11,655
 $80,306
Federal$71,969 $32,099 $104,068 
State18,960
 7,157
 26,117
State25,086 8,706 33,792 
$87,611
 $18,812
 $106,423
YEAR ENDED DECEMBER 31, 2017:     
Total provision for income taxesTotal provision for income taxes$97,055 $40,805 $137,860 
Year ended December 31, 2020:Year ended December 31, 2020:
Federal$19,287
 $66,559
 $85,846
Federal$96,575 $(46,556)$50,019 
State10,015
 10,869
 20,884
State33,368 (16,387)16,981 
$29,302
 $77,428
 $106,730
YEAR ENDED DECEMBER 31, 2016:     
Total provision for income taxesTotal provision for income taxes$129,943 $(62,943)$67,000 
Year ended December 31, 2019:Year ended December 31, 2019:
Federal$8,003
 $100,484
 $108,487
Federal$90,227 $(5,123)$85,104 
State9,106
 13,350
 22,456
State28,125 1,579 29,704 
$17,109
 $113,834
 $130,943
Total provision for income taxesTotal provision for income taxes$118,352 $(3,544)$114,808 

The following table presents a reconciliation of income taxes computed at the Federal statutory rate to the actual effective rate for the years ended December 31:31, 2021, 2020, and 2019:
202120202019
Statutory Federal income tax rate21.0 %21.0 %21.0 %
State tax, net of Federal benefit5.6 %(1.0)%5.0 %
Merger expenses0.4 %— %— %
Low-income housing tax credits(0.2)%0.1 %(0.1)%
State audit refunds(0.2)%— %— %
BOLI(0.4)%0.2 %(0.4)%
Reversal of unrecognized tax benefits(0.5)%— %— %
Tax-exempt income(0.9)%0.3 %(1.2)%
Impairment of goodwill— %(25.0)%— %
Other(0.1)%(0.2)%0.2 %
Effective income tax rate24.7 %(4.6)%24.5 %

108

 2018 2017 2016
Statutory Federal income tax rate21.0 % 35.0 % 35.0 %
State tax, net of Federal income tax5.0 % 4.0 % 4.0 %
Nondeductible FDIC premiums0.3 %  %  %
Nondeductible executive compensation0.1 % 0.3 %  %
Tax-exempt income(1.2)% (2.0)% (1.8)%
BOLI(0.4)% (1.0)% (0.9)%
Revaluation effect of the Tax Cuts and Jobs Act of 2017 % (5.8)%  %
Other0.4 % 0.1 %  %
    Effective income tax rate25.2 % 30.6 % 36.3 %

The following table reflects the effects of temporary differences that give rise to the components of the net deferred tax liabilities recorded in other liabilities on the consolidated balance sheets as of December 31:31, 2021 and 2020:
(in thousands)December 31, 2021December 31, 2020
Deferred tax assets:
Allowance for credit losses$65,182 $86,120 
Operating lease liabilities24,556 29,239 
Accrued severance and deferred compensation17,343 16,729 
Accrued bonuses12,898 9,002 
Other25,700 35,362 
Total gross deferred tax assets145,679 176,452 
Deferred tax liabilities:
Residential mortgage servicing rights33,837 25,476 
Direct financing leases33,164 25,802 
Fair market value adjustment on junior subordinated debentures22,501 32,251 
Deferred loan fees and costs22,036 19,564 
Operating lease right-of-use asset21,195 27,010 
Unrealized gains on investment securities2,645 35,234 
Other14,654 15,466 
Total gross deferred tax liabilities150,032 180,803 
Valuation allowance— (1,090)
Net deferred tax liabilities$(4,353)$(5,441)


(in thousands)2018 2017
DEFERRED TAX ASSETS:   
Allowance for loan and lease losses$37,767
 $36,566
Accrued severance and deferred compensation15,378
 17,497
Unrealized losses on investment securities15,086
 5,158
Acquired loans14,342
 18,702
Accrued bonuses7,936
 2,192
Tax credit carryforwards77
 12,251
Other17,585
 17,294
Total gross deferred tax assets108,171
 109,660
    
DEFERRED TAX LIABILITIES:   
Residential mortgage servicing rights44,598
 40,414
Leases22,640
 19,673
Fair market value adjustment on junior subordinated debentures20,752
 26,538
Deferred loan fees and costs19,841
 18,146
Goodwill9,880
 7,998
Other15,216
 17,731
Total gross deferred tax liabilities132,927
 130,500
    
Valuation allowance(1,090) (1,090)
    
Net deferred tax liabilities$(25,846) $(21,930)

TheAs of December 31, 2021 and 2020, the Company's gross deferred tax assets included $800,000 and $1.5 million, respectively, of state NOL carryforwards expiring in tax years 2029-2031. For the year ended December 31, 2021, the Company believeshas determined there is sufficient positive evidence to conclude that it is more likely than not that the benefit from certain state net operating loss ("NOL")NOL carryforwards will not be realized and thereforerealized. The Company has provided areversed the entire valuation allowance of $1.1 million that was previously recorded as of both December 31, 2018 and 2017, on the deferred tax assets relating to these state NOL carryforwards.2020. The Company has determined that no other valuation allowance for the remaining deferred tax assets is required as management believes it is more likely than not that the remaining gross deferred tax assets, net of the valuation allowance, of $107.1$145.7 million and $108.6$175.4 million at December 31, 20182021 and 2017,2020, respectively, will be realized principally through future reversals of existing taxable temporary differences. Management further believes that future taxable income will be sufficient to realize the benefits of temporary deductible differences that cannot be realized through carrybackcarry-back to prior years or through the reversal of future temporary taxable differences.

Tax credit carryforwards no longer consist of state tax credits as of December 31, 2018. The tax credit carryforwards of $4.3 million as of December 31, 2017 were utilized to reduce state income taxes. Federal tax credit carryforwards totaled $77,000 at December 31, 2018 and $7.9 million at December 31, 2017. Federal tax credit carryforwards at December 31, 2018, consist solely of foreign tax credits and are scheduled to expire in 2025.


The Company and its subsidiaries file income tax returns in the U.S. federal jurisdiction, as well as the majority of states andstates. The
Company no longer files income tax returns in Canada. The Company is no longer subject to U.S. and Canadian tax examinations for years before 2015,2018, and is no longer subject to state tax examinations for years before 2014, except in California, for years before 2005.prior to 2017.


The Company periodically reviews its income tax positions based on tax laws and regulations and financial reporting considerations, and records adjustments as appropriate. This review takes into consideration the status of current taxing authorities' examinations of the Company's tax returns, recent positions taken by the taxing authorities on similar transactions, if any, and the overall tax environment.


The Company had no gross unrecognized tax benefits as of December 31, 2021, but had gross unrecognized tax benefits in the amountsamount of $5.0 million and $4.8$4.3 million recorded as of December 31, 2018 and 2017, respectively. If recognized, the unrecognized tax benefit would reduce the 2018 annual effective tax rate by 0.5%.2020. Interest on unrecognized tax benefits is reported by the Company as a component of tax expense. As

During 2021, a settlement was entered into with the state of December 31, 2018 and 2017, the accrued interest related to unrecognized tax benefits is $351,000 and $333,000, respectively.

The 2018 gross unrecognized tax benefits includes $1.7 million of unrecognized tax benefits arising from amended returns filed during 2017 with California for the 2012 and 2013 tax years.years resulting in the reversal of $2.2 million of gross unrecognized tax benefits. The Company believes it is more likely than not that the claims for refund will be denied in their entirety and have therefore been included as2021 gross unrecognized tax benefits for 2018.also includes a $2.2 million reversal related to the closure of prior tax years due to the lapse of statutes of limitations.



109

Detailed below is a reconciliation of the Company's gross unrecognized tax benefits for the years ended December 31, 20182021 and 2017,2020, respectively:
(in thousands)20212020
Balance, beginning of period$4,317 $4,307 
Changes for tax positions of current year— 10 
Settlement(2,158)— 
Lapse of statute of limitations(2,159)— 
Balance, end of period$— $4,317 


(in thousands)2018 2017
Balance, beginning of period$3,079
 $3,006
Changes for tax positions of current year165
 86
Changes for tax positions of prior years1,727
 
Lapse of statute of limitations
 (13)
Balance, end of period$4,971
 $3,079

Note 12– Interest Bearing Deposits 


The following table presents the major types of interest bearing deposits at December 31, 20182021 and 2017:2020:
(in thousands)December 31, 2021December 31, 2020
Interest bearing demand$3,774,937 $3,051,487 
Money market7,611,718 7,173,920 
Savings2,375,723 1,912,752 
Time, greater than $250,000480,432 899,563 
Time, $250,000 or less1,328,151 1,951,706 
Total interest bearing deposits$15,570,961 $14,989,428 

(in thousands)2018 2017
Interest bearing demand$2,340,471
 $2,384,133
Money market6,645,390
 7,037,891
Savings1,492,685
 1,446,860
Time, $100,000 and over2,947,084
 1,684,498
Time less than $100,0001,044,389
 889,290
Total interest bearing deposits$14,470,019
 $13,442,672

As of December 31, 2018 and 2017, the Company had time deposits of $979.6 million and $631.3 million, respectively, that meet or exceed the FDIC insurance limit of $250,000.

The following table presents the scheduled maturities of all time deposits as of December 31, 2018:2021:
(in thousands)
YearAmount
2022$1,404,768 
2023275,352 
202457,826 
202526,922 
202640,287 
Thereafter3,428 
Total time deposits$1,808,583 

(in thousands) 
YearAmount
2019$2,593,531
2020861,730
2021354,611
2022120,011
202328,237
Thereafter33,353
Total time deposits$3,991,473


The following table presents the remaining maturities of timeuninsured deposits of $100,000 or moregreater than $250,000 as of December 31, 2018:2021:
(in thousands)Amount
Three months or less$140,133 
Over three months through six months104,760 
Over six months through twelve months96,398 
Over twelve months139,141 
Uninsured deposits, greater than $250,000$480,432 



110
(in thousands)Amount
Three months or less$731,819
Over three months through six months450,689
Over six months through twelve months841,269
Over twelve months923,307
Time, $100,000 and over$2,947,084


Note 13– Securities Sold Under Agreements to Repurchase


The following table presents information regarding securities sold under agreements to repurchase at December 31, 20182021 and 2017:2020:
(dollars in thousands)Repurchase AmountWeighted Average Interest RateCarrying Value of Underlying AssetsMarket Value of Underlying Assets
December 31, 2021$492,247 0.04 %$625,543 $625,543 
December 31, 2020$375,384 0.07 %$464,855 $464,855 

(dollars in thousands)Repurchase Amount Weighted Average Interest Rate Carrying Value of Underlying Assets Market Value of Underlying Assets
December 31, 2018$297,151
 0.38% $337,015
 $337,015
December 31, 2017$294,299
 0.06% $353,327
 $353,327

The securities underlying agreements to repurchase entered into by the Bank are for the same securities originally sold, with a one-day maturity. In all cases, the Bank maintains control over the securities. Securities sold under agreements to repurchase averaged approximately $282.6$455.0 million, $316.1$370.0 million, and $333.9$299.6 million for the years ended December 31, 2018, 20172021, 2020, and 2016,2019, respectively. The maximum amount outstanding at any month end for the years ended December 31, 2018, 20172021, 2020, and 2016,2019, was $315.4$537.6 million, $334.9$398.4 million, and $360.2$336.8 million, respectively. Investment securities are pledged as collateral in an amount equal to or greater than the repurchase agreements.


Note 14– Federal Funds Purchased 


At December 31, 20182021 and 2017,2020, the Company had no outstanding federal funds purchased balances. The Bank had available lines of credit with the FHLB totaling $7.2$8.5 billion at December 31, 20182021, subject to certain collateral requirements. The Bank had available lines of credit with the Federal Reserve totaling $711.0$999.5 million subject to certain collateral requirements, namely the amount of certain pledged loans at December 31, 2018.2021. The Bank had uncommitted federal funds line of credit agreements with additional financial institutions totaling $450.0$460.0 million at December 31, 2018.2021. At December 31, 2018,2021, the lines of credit had interest rates ranging from 2.6%0.25% to 3.3%1.5%. Availability of the lines is subject to federal funds balances available for loan and continued borrower eligibility and are reviewed and renewed periodically throughout the year. These lines are intended to support short-term liquidity needs, and the agreements may restrict consecutive day usage.



Note 15Term DebtBorrowings


The Bank had outstanding secured advances from the FHLB and other creditors at December 31, 20182021 and 20172020 with carrying values of $751.8$6.3 million and $802.4$771.5 million, respectively. The following table summarizes the future contractual maturities of borrowed funds as of December 31, 2018:
(in thousands) 
YearAmount
2019$125,000
2020230,000
2021390,000
2022
2023
Thereafter5,000
Total borrowed funds(1)
$750,000
(1) Amount shows contractual borrowings, excluding acquisition accounting adjustments.
The maximum amount outstanding from the FHLB under term advances at a month end during 20182021 and 20172020 was $800.1$645.0 million and $850.1 million,$1.2 billion, respectively. The average balance outstanding during 20182021 and 20172020 was $783.7$194.6 million and $844.4 million,$1.0 billion, respectively. The average contractual interest rate on the borrowings was 1.8%7.1% in 20182021 and 1.7%1.2% in 2017.2020. At December 31, 2021, the remaining FHLB advance matures in 2030. The FHLB requires the Bank to maintain a required level of investment in FHLB and sufficient collateral to qualify for secured advances. The Bank has pledged as collateral for these secured advances all FHLB stock, all funds on deposit with the FHLB, and its investmentsinvestment and commercial real estate portfolios, accounts, general intangibles, equipment and other property in which a security interest can be granted by the Bank to the FHLB.




111

Note 16– Junior Subordinated Debentures 
 
Following is information about the Company's wholly-owned trusts ("Trusts")Trusts as of December 31, 20182021: 
(dollars in thousands)
Trust NameIssue DateIssued Amount
Carrying Value (1)
Rate (2)
Effective Rate (3)
Maturity Date
AT FAIR VALUE:      
Umpqua Statutory Trust IIOctober 2002$20,619 $18,454 Floating rate, LIBOR plus 3.35%, adjusted quarterly3.89 %October 2032
Umpqua Statutory Trust IIIOctober 200230,928 27,925 Floating rate, LIBOR plus 3.45%, adjusted quarterly3.99 %November 2032
Umpqua Statutory Trust IVDecember 200310,310 8,726 Floating rate, LIBOR plus 2.85%, adjusted quarterly3.51 %January 2034
Umpqua Statutory Trust VDecember 200310,310 8,646 Floating rate, LIBOR plus 2.85%, adjusted quarterly3.66 %March 2034
Umpqua Master Trust IAugust 200741,238 27,270 Floating rate, LIBOR plus 1.35%, adjusted quarterly2.35 %September 2037
Umpqua Master Trust IBSeptember 200720,619 16,475 Floating rate, LIBOR plus 2.75%, adjusted quarterly3.70 %December 2037
Sterling Capital Trust IIIApril 200314,433 12,791 Floating rate, LIBOR plus 3.25%, adjusted quarterly3.82 %April 2033
Sterling Capital Trust IVMay 200310,310 9,009 Floating rate, LIBOR plus 3.15%, adjusted quarterly3.78 %May 2033
Sterling Capital Statutory Trust VMay 200320,619 18,115 Floating rate, LIBOR plus 3.25%, adjusted quarterly3.95 %June 2033
Sterling Capital Trust VIJune 200310,310 8,972 Floating rate, LIBOR plus 3.20%, adjusted quarterly3.91 %September 2033
Sterling Capital Trust VIIJune 200656,702 39,396 Floating rate, LIBOR plus 1.53%, adjusted quarterly2.49 %June 2036
Sterling Capital Trust VIIISeptember 200651,547 35,982 Floating rate, LIBOR plus 1.63%, adjusted quarterly2.63 %December 2036
Sterling Capital Trust IXJuly 200746,392 31,060 Floating rate, LIBOR plus 1.40%, adjusted quarterly2.29 %October 2037
Lynnwood Financial Statutory Trust IMarch 20039,279 8,080 Floating rate, LIBOR plus 3.15%, adjusted quarterly3.87 %March 2033
Lynnwood Financial Statutory Trust IIJune 200510,310 7,554 Floating rate, LIBOR plus 1.80%, adjusted quarterly2.73 %June 2035
Klamath First Capital Trust IJuly 200115,464 14,626 Floating rate, LIBOR plus 3.75%, adjusted semiannually4.13 %July 2031
Total junior subordinated debentures at fair value379,390 293,081    
AT AMORTIZED COST:      
Humboldt Bancorp Statutory Trust IIDecember 200110,310 10,842 Floating rate, LIBOR plus 3.60%, adjusted quarterly3.13 %December 2031
Humboldt Bancorp Statutory Trust IIISeptember 200327,836 29,302 Floating rate, LIBOR plus 2.95%, adjusted quarterly2.56 %September 2033
CIB Capital TrustNovember 200210,310 10,781 Floating rate, LIBOR plus 3.45%, adjusted quarterly3.04 %November 2032
Western Sierra Statutory Trust IJuly 20016,186 6,186 Floating rate, LIBOR plus 3.58%, adjusted quarterly3.71 %July 2031
Western Sierra Statutory Trust IIDecember 200110,310 10,310 Floating rate, LIBOR plus 3.60%, adjusted quarterly3.81 %December 2031
Western Sierra Statutory Trust IIISeptember 200310,310 10,310 Floating rate, LIBOR plus 2.90%, adjusted quarterly3.02 %October 2033
Western Sierra Statutory Trust IVSeptember 200310,310 10,310 Floating rate, LIBOR plus 2.90%, adjusted quarterly3.02 %September 2033
Total junior subordinated debentures at amortized cost85,572 88,041    
Total junior subordinated debentures$464,962 $381,122    
(dollars in thousands)            
Trust Name Issue Date Issued Amount 
Carrying Value (1)
 
Rate (2)
 
Effective Rate (3)
 Maturity Date
AT FAIR VALUE:            
Umpqua Statutory Trust II October 2002 $20,619
 $18,855
 Floating rate, LIBOR plus 3.35%, adjusted quarterly 6.42% October 2032
Umpqua Statutory Trust III October 2002 30,928
 28,508
 Floating rate, LIBOR plus 3.45%, adjusted quarterly 6.58% November 2032
Umpqua Statutory Trust IV December 2003 10,310
 8,932
 Floating rate, LIBOR plus 2.85%, adjusted quarterly 6.10% January 2034
Umpqua Statutory Trust V December 2003 10,310
 8,810
 Floating rate, LIBOR plus 2.85%, adjusted quarterly 6.60% March 2034
Umpqua Master Trust I August 2007 41,238
 28,204
 Floating rate, LIBOR plus 1.35%, adjusted quarterly 6.05% September 2037
Umpqua Master Trust IB September 2007 20,619
 17,063
 Floating rate, LIBOR plus 2.75%, adjusted quarterly 6.69% December 2037
Sterling Capital Trust III April 2003 14,433
 13,088
 Floating rate, LIBOR plus 3.25%, adjusted quarterly 6.39% April 2033
Sterling Capital Trust IV May 2003 10,310
 9,190
 Floating rate, LIBOR plus 3.15%, adjusted quarterly 6.47% May 2033
Sterling Capital Statutory Trust V May 2003 20,619
 18,456
 Floating rate, LIBOR plus 3.25%, adjusted quarterly 6.78% June 2033
Sterling Capital Trust VI June 2003 10,310
 9,143
 Floating rate, LIBOR plus 3.20%, adjusted quarterly 6.75% September 2033
Sterling Capital Trust VII June 2006 56,702
 40,375
 Floating rate, LIBOR plus 1.53%, adjusted quarterly 6.06% June 2036
Sterling Capital Trust VIII September 2006 51,547
 37,024
 Floating rate, LIBOR plus 1.63%, adjusted quarterly 6.15% December 2036
Sterling Capital Trust IX July 2007 46,392
 32,354
 Floating rate, LIBOR plus 1.40%, adjusted quarterly 5.44% October 2037
Lynnwood Financial Statutory Trust I March 2003 9,279
 8,216
 Floating rate, LIBOR plus 3.15%, adjusted quarterly 6.74% March 2033
Lynnwood Financial Statutory Trust II June 2005 10,310
 7,697
 Floating rate, LIBOR plus 1.80%, adjusted quarterly 6.15% June 2035
Klamath First Capital Trust I July 2001 15,464
 14,955
 Floating rate, LIBOR plus 3.75%, adjusted semiannually 6.49% July 2031
    379,390
 300,870
    
  
AT AMORTIZED COST:    
  
    
  
Humboldt Bancorp Statutory Trust II December 2001 10,310
 11,003
 Floating rate, LIBOR plus 3.60%, adjusted quarterly 5.51% December 2031
Humboldt Bancorp Statutory Trust III September 2003 27,836
 29,693
 Floating rate, LIBOR plus 2.95%, adjusted quarterly 4.94% September 2033
CIB Capital Trust November 2002 10,310
 10,912
 Floating rate, LIBOR plus 3.45%, adjusted quarterly 5.33% November 2032
Western Sierra Statutory Trust I July 2001 6,186
 6,186
 Floating rate, LIBOR plus 3.58%, adjusted quarterly 6.11% July 2031
Western Sierra Statutory Trust II December 2001 10,310
 10,310
 Floating rate, LIBOR plus 3.60%, adjusted quarterly 6.40% December 2031
Western Sierra Statutory Trust III September 2003 10,310
 10,310
 Floating rate, LIBOR plus 2.90%, adjusted quarterly 5.34% October
2033
Western Sierra Statutory Trust IV September 2003 10,310
 10,310
 Floating rate, LIBOR plus 2.90%, adjusted quarterly 5.34% September 2033
    85,572
 88,724
      
  Total $464,962
 $389,594
      
(1)Includes acquisition accounting adjustments, net of accumulated amortization, for junior subordinated debentures  assumed in connection with previous mergers as well as fair value adjustments related to trusts recorded at fair value. 
(1)
(2)Contractual interest rate of junior subordinated debentures. 
(3)Effective interest rate based upon the carrying value as of December 31, 2021. 
Includes acquisition accounting adjustments, net of accumulated amortization, for junior subordinated debentures assumed in connection with previous mergers as well as fair value adjustments related to trusts recorded at fair value. 

(2)
Contractual interest rate of junior subordinated debentures. 
(3)
Effective interest rate based upon the carrying value as of December 31, 2018
 

112

The Trusts are reflected as junior subordinated debentures, in the Consolidated Balance Sheets.either at fair value or at amortized cost.  The common stock issued by the Trusts is recorded in other assets, in the Consolidated Balance Sheets, and totaled $14.0 million and $14.3 million at both December 31, 20182021 and 2017, respectively.2020. As of December 31, 2018,2021, all of the junior subordinated debentures were redeemable at par, at their applicable quarterly or semiannual interest payment dates.

In the first quarter of 2018, the Company paid $10.6 million to redeem the debt securities of the Humboldt Bancorp Statutory Trust I and HB Capital Trust I.


The Company selected the fair value measurement option for junior subordinated debentures originally issued by the Company (the Umpqua Statutory Trusts) and for junior subordinated debentures acquired from Sterling.Sterling Financial Corporation. Based on tighteningan increase in the implied forward curve and a decrease in the credit spreads,spread, offset by the spot curve shifting higher, the fair value of the junior subordinated debentures increased during the year, however, based on the application of ASU 2016-01, no loss was recorded in earnings. Instead theyear. A loss of $23.3$37.9 million for the year ended December 31, 2018 was2021, as compared to the gain of $18.8 million for the year ended December 31, 2020, were recorded in other comprehensive income (loss), net of tax. Losses recorded in earnings resulting from the change in the fair value of these instruments were $14.7 million and $6.3 million for the years ended December 31, 2017 and 2016, respectively.income.


Note 17– Employee Benefit Plans


Employee Savings Plan-Substantially all of the Company's employees are eligible to participate in the Umpqua Bank 401(k) and Profit Sharing Plan, (the "Umpqua 401(k) Plan"), a defined contribution and profit sharing plan sponsored by the Company. Employees may elect to have a portion of their salary contributed to the plan in conformity with Section 401(k) of the Internal Revenue Code. At the discretion of the Company's Board of Directors, the Company may elect to make matching and/or profit sharing contributions to the Umpqua 401(k) Plan based on profits of the Bank. As of December 31, 2018 and 2017, the Company had $3.3 million and $3.2 million, respectively, accrued for employee profit sharing to be paid subsequent to year-end. The Company's contributions charged to expense including the match and profit sharing amounted to $10.7$10.9 million, $9.8$11.1 million, and $7.3$8.6 million for the years ended December 31, 2018, 20172021, 2020, and 2016,2019, respectively.
Deferred Compensation/Supplemental Retirement Plans-The Company has established the Umpqua Holdings Corporation Deferred Compensation & Supplemental Retirement Plan, (the "DC/SRP"), a nonqualified deferred compensation plan to help supplement the retirement income of certain highly compensated executives selected by resolution of the Company's Board of Directors.Board. The DC/SRP has two components, a supplemental retirement plan ("SRP") and a deferred compensation plan ("DCP").plan. The Company may make discretionary contributions to the SRP. The SRP plan balances at December 31, 20182021 and 20172020 were $475,000$577,000 and $1.3 million,$559,000, respectively, and are recorded in other liabilities. Under the DCP,DC, eligible officers may elect to defer up to 50% of their salary into a plan account. The DCPDC plan balance was $8.6$10.5 million and $8.4$10.3 million at December 31, 20182021 and 2017,2020, respectively. In addition, the Company has established a supplemental retirement plan for the former Executive Chairman of the Board of Directors. The balance for this plan was $9.4$8.7 million and $9.1 million as of December 31, 20182021 and 2017.2020, respectively.
Acquired Plans- In connection with prior acquisitions, the Bank assumed liability for certain salary continuation, supplemental retirement, and deferred compensation plans for key employees, retired employees and directors of acquired institutions. Subsequent to the effective date of these acquisitions, no additional contributions were made to these plans. These plans are unfunded, and provide for the payment of a specified amount on a monthly basis for a specified period (generally 10 to 20 years) after retirement. In the event of a participant employee's death prior to or during retirement, the Bank, in mostcertain cases, is obligated to pay to the designated beneficiary the benefits set forth under the plans. At December 31, 20182021 and 2017,2020, liabilities recorded for the estimated present value of future plan benefits totaled $27.3$27.8 million and $30.8$28.9 million, respectively, and are recorded in other liabilities. For the years ended December 31, 2018, 20172021, 2020, and 2016,2019, expense recorded for these plan's benefits totaled $1.0 million, $2.2 million, $3.6 million, and $1.9$1.5 million, respectively.


Rabbi Trusts-The Bank has established, for the DC/SRP plan noted above, and sponsors, for some deferred compensation plans assumed in connection with prior mergers, irrevocable trusts commonly referred to as "Rabbi Trusts."rabbi trusts. The trust assets (generally cash and trading assets) are consolidated in the Company's balance sheets and the associated liability (which equals the related asset balances) is included in other liabilities. The asset and liability balances related to these trusts as of December 31, 20182021 and 20172020 were $11.0$12.5 million and $12.1$12.8 million, respectively.


113

Bank-Owned Life Insurance-The Bank has purchased, or acquired through mergers, life insurance policies in connection with the implementation of certain executive supplemental income, salary continuation and deferred compensation retirement plans. These policies provide protection against the adverse financial effects that could result from the death of a key employee and provide tax-exempt income to offset expenses associated with the plans. It is the Bank's intent to hold these policies as a long-term investment. However, there will be an income tax impact if the Bank chooses to surrender certain policies. Although the lives of individual current or former management-level employees are insured, the Bank is the owner and sole or partial beneficiary. At December 31, 20182021 and 2017,2020, the cash surrender value of these policies was $313.6$327.7 million and $306.9$323.5 million, respectively. At December 31, 20182021 and 2017,2020, the Bank also had liabilities for post-retirement benefits payable to other partial beneficiaries under some of these life insurance policies of $6.8$4.0 million and $6.6$3.7 million, respectively. The Bank is exposed to credit risk to the extent an insurance company is unable to fulfill its financial obligations under a policy. In order to mitigate this risk, the Bank uses a variety of insurance companies and regularly monitors their financial condition.


 
Note 18 – Commitments and Contingencies 


Lease Commitments — The Bank leases 214 sites under non-cancelable operating leases. The leases contain various provisions for increases in rental rates, based either on changes in the published Consumer Price Index or a predetermined escalation schedule. Substantially all of the leases provide the Company with the option to extend the lease term one or more times following expiration of the initial term. 
Rent expense for the years ended December 31, 2018, 2017 and 2016 was $37.9 million, $38.4 million, and $38.5 million, respectively. Rent expense was partially offset by rent income for the years ended December 31, 2018, 2017 and 2016 of $2.6 million, $2.2 million, and $2.0 million, respectively.

The following table sets forth, as of December 31, 2018, the future minimum lease payments under non-cancelable operating leases and future minimum income receivable under non-cancelable operating subleases:
(in thousands)    
Year Lease Payments Sublease Income
2019 $33,948
 $2,851
2020 29,535
 2,711
2021 23,898
 2,333
2022 18,250
 1,718
2023 14,100
 1,337
Thereafter 37,963
 3,477
Total $157,694
 $14,427
Financial Instruments with Off-Balance-Sheet Risk — The Company's financial statements do not reflect various commitments and contingent liabilities that arise in the normal course of the Bank's business and involve elements of credit, liquidity, and interest rate risk. 
 
The following table presents a summary of the Bank's commitments and contingent liabilities: 
(in thousands)As of December 31, 2018
Commitments to extend credit$5,414,989
Forward sales commitments$326,249
Commitments to originate residential mortgage loans held for sale$174,134
Standby letters of credit$60,495
(in thousands)December 31, 2021
Commitments to extend credit$6,862,468 
Forward sales commitments$507,631 
Commitments to originate residential mortgage loans held for sale$313,570 
Standby letters of credit$108,975 
 

The Bank is a party to financial instruments with off-balance-sheet credit risk in the normal course of business to meet the financing needs of its customers. These financial instruments include commitments to extend credit, standby letters of credit and financial guarantees. Those instruments involve elements of credit and interest-rate risk similar to the risk involved in on-balance sheet items recognized in the Consolidated Balance Sheets.items. The contract or notional amounts of those instruments reflect the extent of the Bank's involvement in particular classes of financial instruments. 
 
The Bank's exposure to credit loss in the event of nonperformance by the other party to the financial instrument for commitments to extend credit and standby letters of credit, and financial guarantees written, is represented by the contractual notional amount of those instruments. The Bank uses the same credit policies in making commitments and conditional obligations as it does for on-balance-sheet instruments.
 
Commitments to extend credit are agreements to lend to a customer as long as there is no violation of any covenant or condition established in the applicable contract. Commitments generally have fixed expiration dates or other termination clauses and may require payment of a fee. Since many of the commitments are expected to expire without being drawn upon, the total commitment amounts do not necessarily represent future cash requirements. While most standby letters of credit are not utilized, a significant portion of such utilization is on an immediate payment basis. The Bank evaluates each customer's creditworthiness on a case-by-case basis. The amount of collateral obtained, if it is deemed necessary by the Bank upon extension of credit, is based on management's credit evaluation of the counterparty. Collateral varies but may include cash, accounts receivable, inventory, premises and equipment and income-producing commercial properties. 
 
Standby letters of credit and written financial guarantees are conditional commitments issued by the Bank to guarantee the performance of a customer to a third party. These guarantees are primarily issued to support public and private borrowing arrangements, including international trade finance, commercial paper, bond financing and similar transactions. The credit risk involved in issuing letters of credit is essentially the same as that involved in extending loan facilities to customers. The Bank holds cash, marketable securities, or real estate as collateral supporting those commitments for which collateral is deemed necessary. There were no financial guarantees in connection with standby letters of credit that the Bank was required to perform on for the years ended December 31, 20182021 and 2017.2020. At December 31, 2018,2021, approximately $48.0$102.8 million of standby letters of credit expire within one year, and $12.5$6.2 million expire thereafter. During the years ended December 31, 20182021 and 2017,2020, the Bank recorded approximately $787,000$1.7 million and $863,000,$1.6 million, respectively, in fees associated with standby letters of credit.


114


Residential mortgage loans sold into the secondary market are sold with limited recourse against the Company, meaning that the Company may be obligated to repurchase or otherwise reimburse the investor for incurred losses on any loans that suffer an early payment default, are not underwritten in accordance with investor guidelines or are determined to have pre-closing borrower misrepresentations. As of December 31, 2018,2021, the Company had a residential mortgage loan repurchase reserve liability of $1.4 million.$420,000. For loans sold to GNMA, the Bank has a unilateral right but not the obligation to repurchase loans that are past due 90 days or more. As of December 31, 2018,2021, the Bank has no recorded a liability for the loans subject to this repurchase right of $8.9 million, and has recorded these loans as part of the loan portfolio as if we had repurchased these loans.right.


Legal ProceedingsThe Bank owns 486,346 shares of Class B common stock of Visa Inc. which are convertible into Class A common stock at a conversion ratio of 1.6298 per Class A share. As of December 31, 2018, the closing value of the Class A shares was $131.94 per share. Utilizing the conversion ratio, the value of unredeemed Class A equivalent shares owned by the Bank was $104.6 million as of December 31, 2018, and has not been reflected in the accompanying financial statements. The shares of Visa Inc. Class B common stock are restricted and may not be transferred. Visa member banks are required to fund an escrow account to cover settlements, resolution of pending litigation and related claims. If the funds in the escrow account are insufficient to settle all the covered litigation, Visa Inc. may sell additional Class A shares and use the proceeds to settle litigation, thereby reducing the conversion ratio.  If funds remain in the escrow account after all litigation is settled, the Class B conversion ratio will be increased to reflect that surplus.  

Umpqua is involved in legal proceedings occurring in the ordinary course of business. Based on information currently available, advice of counsel and available insurance coverage, we believemanagement believes that the eventual outcome of actions against the Company or its subsidiaries will not, individually or in the aggregate, have a material adverse effect on ourits consolidated financial condition. However, it is possible that the ultimate resolution of a matter, if unfavorable, may be material to our results of operations for any particular period.



Contingencies—In late 2017,The Company is the Company launched "Umpqua Next Gen," an initiative designeddefendant in certain complaints that generally allege that the registration statement filings related to modernize and evolve the Bank focusing on operational excellence, balanced growth and human-digital programs in 2018. As partMerger Agreement contain material omissions of this initiative, the Company evaluated every part of our operations and how we could evolve to deliver a highly differentiated and compelling banking experience. In 2018, Umpqua consolidated 31 stores and announced plans to consolidate an additional 15 stores during the first quarter of 2019. Severance expenses for any impacted employees, as well as certain real estate costs have been accrued. These costs were included in exit and disposal costs within other expenses in non-interest expense. Additional costs may be incurred as these stores are consolidated. The Next Gen strategy involves evaluation of these consolidations and possible future consolidations as partsections of the strategy.Securities Exchange Act of 1934, as amended. In connectionaddition, the complaints contain allegations of breach of fiduciary duty, aiding and abetting such breach of fiduciary duty, and fraudulent and negligent misrepresentation. The complaints seek various legal and equitable relief, generally including, among other things, orders (i) enjoining the defendants from proceeding with, consummating or closing the evolutionproposed transaction until the allegedly omitted information is disclosed, (ii) rescinding the mergers if consummated, or awarding certain damages, (iii) directing the Umpqua board of Umpqua's store network,directors and Columbia board of directors to file a corrected Joint Proxy Statement/Prospectus, and (iv) awarding plaintiffs' costs, including attorneys' fees.

Contingencies—On October 12, 2021, Umpqua also sold 1 storeand Columbia announced that their boards of directors unanimously approved a Merger Agreement under which the two companies will combine in 2018an all-stock transaction. Under the terms of the Merger Agreement, Umpqua shareholders will receive 0.5958 of a share of Columbia stock for each Umpqua share they own. Upon completion of the transaction, Umpqua shareholders will own approximately 62% and entered into an agreementColumbia shareholders will own approximately 38% of the combined company. The merger is expected to sell 4close in mid-2022, subject to satisfaction of customary closing conditions, including receipt of regulatory approvals. The Merger Agreement provides certain termination rights for both Umpqua and Columbia and further provides that, upon termination of the Merger Agreement under certain circumstances, Umpqua or Columbia, as applicable, will be obligated to pay the other party a termination fee of $145.0 million. Refer to the subsequent event footnote for additional stores.information.


Concentrations of Credit Risk—The Bank grants real estate mortgage, real estate construction, commercial, agricultural and installment loans and leases to customers throughout Oregon, Washington, California, Idaho, and Nevada. In management's judgment, a concentration exists in real estate-related loans, which representedapproximately 75%76% and 71% of the Bank's loan and lease portfolio for both December 31, 20182021 and 2017.2020, respectively.  Commercial realestate concentrations are managed toassure wide ensure geographic and business diversity.diversity, primarily in our footprint. Although management believes such concentrations have no more than the normal risk of collectability, a substantial decline in the economy in general or caused by the COVID-19 pandemic, material increases in interest rates, changes in tax policies, tightening credit or refinancing markets, or a decline in real estate values in the Bank's primary market areas in particular, could have an adverse impact on the repayment of these loans. Personal and business incomes, proceeds from the sale of real property, or proceeds from refinancing represent the primary sources of repaymentfor a majority of these loans.

The Bank recognizes the credit risks inherent in dealing with other depository institutions. Accordingly, to prevent excessive exposure to any single correspondent, the Bank has established general standards for selecting correspondent banks as well as internal limits for allowable exposure to any single correspondent. In addition, the Bank has an investment policy that sets forth limitations that apply to all investments with respect to credit rating and concentrations with an issuer.
  

115

Note 19– Derivatives 
 
The Bank may use derivatives to hedge the risk of changes in the fair values of interest rate lock commitments and residential mortgage loans held for sale. None of the Company's derivatives are designated as hedging instruments.  Rather, they are accounted for as free-standing derivatives, or economic hedges, with changes in the fair value of the derivatives reported in income. The Company primarily utilizes forward interest rate contracts in its derivative risk management strategy. 


The Bank enters into forward delivery contracts to sell residential mortgage loans or mortgage-backed securities to broker/dealersbroker-dealers at specific prices and dates in order to hedge the interest rate risk in its portfolio of mortgage loans held for sale and its residential mortgage loaninterest rate lock commitments.  Credit risk associated with forward contracts is limited to the replacement cost of those forward contracts in a gain position.  There were no counterparty default losses on forward contracts in 2018, 2017,2021, 2020, and 2016.2019. Market risk with respect to forward contracts arises principally from changes in the value of contractual positions due to changes in interest rates. The Bank limits its exposure to market risk by monitoring differences between commitments to customers and forward contracts with broker/dealers.broker-dealers. In the event the Company has forward delivery contract commitments in excess of available mortgage loans, the Company completes the transaction by either paying or receiving a fee to or from the broker/dealerbroker-dealer equal to the increase or decrease in the market value of the forward contract. At December 31, 2018,2021, the Bank had commitments to originate mortgage loans held for sale totaling $174.1$313.6 million and forward sales commitments of $326.2$507.6 million, which are used to hedge both on-balance sheet and off-balance sheet exposures.
 
The Bank executes interest rate swaps with commercial banking customers to facilitate their respective risk management strategies.  Those interest rate swaps are simultaneously hedged by offsetting the interest rate swaps that the Bank executes with a third party, such that the Bank minimizes its net risk exposure. As of December 31, 2018,2021, the Bank had 767936 interest rate swaps with an aggregate notional amount of $4.2$7.0 billion related to this program. As of December 31, 2017,2020, the Bank had 653886 interest rate swaps with an aggregate notional amount of $3.0$6.2 billion related to this program.  


As of December 31, 20182021 and 2017,2020, the termination value of derivativesinterest rate swaps in a net liability position, which includes accrued interest but excludes any adjustment for nonperformance risk, related to these agreements was $12.7$8.7 million and $7.2 million,$370,000, respectively.  TheAs of December 31, 2021 and 2020, the Bank has collateral posting requirements for initial margins with its clearing members and clearing houses and has been required to post collateral against its obligations under these agreements of $36.9 million and $28.2 million as$92.6 million. In 2021, the Bank began to collateralize the majority of December 31, 2018 and 2017, respectively. its initial margin with U.S. Treasury securities.



Umpqua'sThe Bank's interest rate swap derivatives are cleared through the Chicago Mercantile Exchange and London Clearing House. These clearing houses characterize the variation margin payments, for certain derivative contracts that are referred to as settled-to-market, as settlements of the derivative's mark-to-market exposure and not collateral. UmpquaThe Company accounts for the variation margin as an adjustment to our cash collateral, as well as a corresponding adjustment to ourthe derivative asset and liability. As of December 31, 20182021 and 2017,2020, the variation margin adjustment was aadjustments were negative adjustmentadjustments of $32.5$172.9 million and $20.5$330.5 million, respectively.


The Bank incorporates credit valuation adjustments ("CVA") to appropriately reflect nonperformance risk in the fair value measurement of its derivatives. As of December 31, 2018 and 2017, theThe net CVA decreasedreduced the settlement values of the Bank's net derivative assets by $3.0$10.0 million and $1.7$18.5 million as of December 31, 2021 and 2020, respectively. Various factors impact changes in the CVA over time, including changes in the credit spreads of the parties to the contracts, as well as changes in market rates and volatilities, which affect the total expected exposure of the derivative instruments.


The Bank also executes foreign currency hedges as a service for customers. These foreign currency hedges are then offset with hedges with other third-party banks to limit the Bank's risk exposure.
 

116

The Bank's derivative assets are included in other assets, while the derivative liabilities are included in other liabilities on the consolidated balance sheet. The following table summarizes the types of derivatives, separately by assets and liabilities and the fair values of such derivatives as of December 31, 20182021 and December 31, 20172020:  
(in thousands) Asset Derivatives Liability Derivatives
Derivatives not designated as hedging instrument December 31, 2018 December 31, 2017 December 31, 2018 December 31, 2017
Interest rate lock commitments $6,757
 $4,752
 $
 $
Interest rate forward sales commitments 1
 286
 2,963
 567
Interest rate swaps 42,276
 26,081
 12,746
 7,229
Foreign currency derivatives 450
 1,137
 273
 1,492
Total $49,484
 $32,256
 $15,982
 $9,288
The following table summarizes the types of derivatives and the gains (losses) recorded during the years ended 2018, 2017, and 2016: 
(in thousands) December 31,(in thousands)Asset DerivativesLiability Derivatives
Derivatives not designated as hedging instrument 2018 2017 2016Derivatives not designated as hedging instrumentDecember 31, 2021December 31, 2020December 31, 2021December 31, 2020
Interest rate lock commitments $2,006
 $676
 $445
Interest rate lock commitments$4,641 $28,144 $— $— 
Interest rate forward sales commitments 9,144
 (11,024) (3,730)Interest rate forward sales commitments615 699 7,257 
Interest rate swaps (1,362) (1,451) 1,497
Interest rate swaps171,827 313,090 8,671 370 
Foreign currency derivatives 1,672
 1,094
 1,335
Foreign currency derivatives340 1,269 305 1,155 
Total $11,460
 $(10,705) $(453)
Total derivative assets and liabilitiesTotal derivative assets and liabilities$177,423 $342,510 $9,675 $8,782 
 
The gains and losses on the Company's mortgage banking derivatives are included in mortgage banking revenue. The gains and losses on the Company's interest rate swaps and foreign currency derivatives are included in other income.


The following table summarizes the types of derivatives that have a right of offset as of and the gains (losses) recorded during the years ended December 31, 20182021, 2020, and December 31, 2017:2019: 

(in thousands)
Derivatives not designated as hedging instrument202120202019
Interest rate lock commitments$(23,503)$21,088 $298 
Interest rate forward sales commitments17,608 (61,403)(12,096)
Interest rate swaps8,395 (9,409)(6,038)
Foreign currency derivatives2,856 2,424 2,078 
Total derivative gains (losses)$5,356 $(47,300)$(15,758)

(in thousands) Gross Amounts of Recognized Assets/Liabilities Gross Amounts Offset in the Statement of Financial Position Net Amounts of Assets/Liabilities presented in the Statement of Financial Position Gross Amounts Not Offset in the Statement of Financial Position  
     Financial Instruments Collateral Posted Net Amount
December 31, 2018            
Derivative Assets            
Interest rate swaps $42,276
 $
 $42,276
 $(12,746) $
 $29,530
Foreign currency derivative 450
 
 450
 
 
 450
Derivative Liabilities            
Interest rate swaps $12,746
 $
 $12,746
 $(12,746) $
 $
Foreign currency derivative 273
 
 273
 
 
 273
             
December 31, 2017            
Derivative Assets            
Interest rate swaps $26,081
 $
 $26,081
 $(7,229) $
 $18,852
Foreign currency derivative 1,137
 
 1,137
 
 
 1,137
Derivative Liabilities            
Interest rate swaps $7,229
 $
 $7,229
 $(7,229) $
 $
Foreign currency derivative 1,492
 
 1,492
 
 
 1,492


Note 20– Stock Compensation and Share Repurchase Plan

Stock-Based Compensation

The compensation cost related to restricted stock restricted stock units and stock options in Company stock granted to employees and included in salaries and employee benefits was $6.3$9.5 million, $8.5$8.1 million and $8.7$7.0 million for the years ended December 31, 2018, 2017,2021, 2020, and 2016,2019, respectively. The total income tax benefit recognized related to stock-based compensation was $1.6$2.4 million, $3.3$2.1 million and $3.3$1.8 million for the years ended December 31, 2018, 2017,2021, 2020, and 2016,2019, respectively.

As of December 31, 2018,2021, there was $9.1$12.4 million of total unrecognized compensation cost related to nonvested restricted stock awards which is expected to be recognized over a weighted-average period of 1.351.84 years, assuming expected performance conditions are met for certain awards. As of December 31, 2018, there was no unrecognized compensation costs related to nonvested stock options or nonvested restricted stock units.
As of December 31, 2018, the Company has no outstanding restricted stock units as the last remaining restricted stock units were released or forfeited/expired during 2018. The total fair value of restricted stock units vested and released was $449,000, $906,000, and $2.2 million for the years ended December 31, 2018, 2017, and 2016, respectively.

As of December 31, 2018, the Company has 9,000 stock options exercisable with a weighted average exercise price of $11.80, and a remaining weighted average contractual life of 3.46 years. The total intrinsic value of options exercised was $909,000, $382,000, and $1.2 million, in the years ended December 31, 2018, 2017 and 2016, respectively. During the years ended December 31, 2018, 2017 and 2016, the amount of cash received from the exercise of stock options was $422,000, $354,000, and $432,000 and total consideration was $1.1 million, $961,000, and $2.6 million, respectively.




The Company grants restricted stock periodically for the benefit of employees and directors. Restricted shares generally vest over a three year period,years, subject to time or time plus performance vesting conditions.  The following table summarizes information about nonvested restricted share activity for the yearyears ended December 31:31, 2021, 2020, and 2019: 

202120202019
(shares in thousands)Restricted
Shares Outstanding
Weighted Average
Grant Date
Fair Value
Restricted Shares OutstandingWeighted Average
Grant Date
Fair Value
Restricted
Shares Outstanding
Weighted Average
Grant Date
Fair Value
Balance, beginning of period1,342 $17.02 1,183 $18.94 979 $19.10 
Granted631 $18.41 766 $15.09 628 $17.74 
Vested/released(555)$17.17 (491)$18.49 (388)$17.34 
Forfeited/expired(33)$17.54 (116)$17.91 (36)$19.58 
Balance, end of period1,385 $17.53 1,342 $17.02 1,183 $18.94 

(shares in thousands)2018 2017 2016
 
Restricted
Shares Outstanding
 
Weighted Average
Grant Date
Fair Value
 Restricted Shares Outstanding 
Weighted Average
Grant Date
Fair Value
 
Restricted
Shares Outstanding
 
Weighted Average
Grant Date
Fair Value
Balance, beginning of period1,248
 $16.61
 1,096
 $15.61
 1,376
 $16.18
Granted521
 $21.76
 624
 $18.19
 601
 $14.46
Vested/released(554) $16.81
 (318) $16.37
 (766) $15.87
Forfeited/expired(236) $17.19
 (154) $16.39
 (115) $14.70
Balance, end of period979
 $19.10
 1,248
 $16.61
 1,096
 $15.61

The total fair value of restricted shares vested and released was $11.9$9.5 million, $5.8$9.1 million, and $12.0$6.7 million, for the years ended December 31, 2018, 20172021, 2020, and 2016,2019, respectively.


117

For the years ended December 31, 2018, 20172021, 2020, and 2016,2019, the Company received income tax benefits of $3.4$2.4 million, $2.7$2.1 million, and $5.9$1.8 million, respectively, related to the exercise of non-qualified employee stock options, disqualifying dispositions in the exercise of incentive stock options, the vesting of restricted shares and the vesting of restricted stock units.shares. The tax deficiency or benefit is recorded as income tax expense or benefit in the period the shares are vested.


Share Repurchase Plan- The Company's

In July 2021, the Company announced that its Board approved a new share repurchase planprogram, which authorizes the Company to repurchase of up to 15$400 million shares of common stock.stock over the next twelve months from time to time in open market transactions, accelerated share repurchases, or in privately negotiated transactions as permitted under applicable rules and regulations. The program replaced and supersedes the previously approved share repurchase program, has been extended multiple times by the board with the current expiration date ofwhich was scheduled to expire on July 31, 2019.2021. As of December 31, 2018,2021, a total of 10.2$321.8 million remained available to repurchase shares under the new share repurchase program. During the year ended December 31, 2021, 4.0 million shares remained available for repurchase.were repurchased under the new plan. The Company repurchased 327,000331,000, and 300,000 shares under the previous repurchase plan in 2018, repurchased 325,000 shares under the repurchase plan in 2017,years ended December 31, 2020 and repurchased 635,000 shares under the repurchase plan in 2016. 2019, respectively.

The timing and amount of future repurchases willwould depend upon the market price for our common stock, securities laws and regulations restricting repurchases, asset growth, earnings, and our capital plan.plan, and regulatory approvals. The repurchase program is currently halted, based on the announced merger with Columbia and in accordance with the Merger Agreement.


WeThe Company also havehas restricted stock plans and stock options which provide for the payment of withholding taxes or the option exercise price by tendering previously owned or recently vested shares. During the years ended December 31, 2018, 2017, and 2016, there were 38,000, 35,000, and 154,000 shares tendered in connection with option exercises, respectively. Restricted shares cancelled to pay withholding taxes totaled 187,000, 91,000,149,000, 163,000, and 279,000115,000 shares during the years ended December 31, 2018, 20172021, 2020, and 2016,2019, respectively. There were 6,000, 17,000, and 49,000 restricted stock units cancelled to pay withholding taxes for the years ended December 31, 2018, 2017, and 2016, respectively.



118

Note 21– Regulatory Capital


The Company is subject to various regulatory capital requirements administered by the federal banking agencies. Failure to meet minimum capital requirements can initiate certain mandatory and possible additional discretionary actions by regulators that, if undertaken, could have a material effect on the Company's operations and financial statements. Under capital adequacy guidelines, the Company must meet specific capital guidelines that involve quantitative measures of the Company's assets, liabilities, and certain off-balance sheet items as calculated under regulatory accounting practices. The Company's capital amounts and classifications are also subject to qualitative judgments by the regulators about risk components, asset risk weighting, and other factors.

Quantitative measures established by regulation to ensure capital adequacy require the Company to maintain minimum amounts and ratios (set forth in the table below) of total capital, Tier 1 capital and Tier 1 common to risk-weighted assets (as defined in the regulations), and of Tier 1 capital to average assets (as defined in the regulations). Management believes, as of December 31, 2018,2021, that the Company meets all capital adequacy requirements to which it is subject.


The following table shows the Company's consolidated and the Bank's capital adequacy ratios compared to the regulatory minimum capital ratio and the regulatory minimum capital ratio needed to qualify as a "well-capitalized" institution, as calculated under regulatory guidelines of Basel III at December 31, 20182021 and 2017:2020:
ActualFor Capital Adequacy PurposesTo be Well Capitalized
(dollars in thousands)AmountRatioAmountRatioAmountRatio
December 31, 2021      
Total Capital (to Risk Weighted Assets)      
Consolidated$3,429,047 14.26 %$1,923,934 8.00 %$2,404,917 10.00 %
Umpqua Bank$3,085,848 12.83 %$1,924,015 8.00 %$2,405,019 10.00 %
Tier 1 Capital (to Risk Weighted Assets)      
Consolidated$2,785,794 11.58 %$1,442,950 6.00 %$1,923,934 8.00 %
Umpqua Bank$2,893,593 12.03 %$1,443,011 6.00 %$1,924,015 8.00 %
Tier 1 Common (to Risk Weighted Assets)
Consolidated$2,785,794 11.58 %$1,082,213 4.50 %$1,563,196 6.50 %
Umpqua Bank$2,893,593 12.03 %$1,082,258 4.50 %$1,563,262 6.50 %
Tier 1 Capital (to Average Assets)      
Consolidated$2,785,794 9.01 %$1,236,265 4.00 %$1,545,331 5.00 %
Umpqua Bank$2,893,593 9.36 %$1,236,518 4.00 %$1,545,648 5.00 %
December 31, 2020      
Total Capital (to Risk Weighted Assets)      
Consolidated$3,347,926 15.63 %$1,713,891 8.00 %$2,142,364 10.00 %
Umpqua Bank$3,134,116 14.63 %$1,713,809 8.00 %$2,142,262 10.00 %
Tier 1 Capital (to Risk Weighted Assets)      
Consolidated$2,636,194 12.31 %$1,285,418 6.00 %$1,713,891 8.00 %
Umpqua Bank$2,873,383 13.41 %$1,285,357 6.00 %$1,713,809 8.00 %
Tier 1 Common (to Risk Weighted Assets)
Consolidated$2,636,194 12.31 %$964,064 4.50 %$1,392,536 6.50 %
Umpqua Bank$2,873,383 13.41 %$964,018 4.50 %$1,392,470 6.50 %
Tier 1 Capital (to Average Assets)      
Consolidated$2,636,194 8.98 %$1,174,129 4.00 %$1,467,661 5.00 %
Umpqua Bank$2,873,383 9.79 %$1,174,065 4.00 %$1,467,581 5.00 %


119

(dollars in thousands)Actual For Capital Adequacy Purposes To be Well Capitalized
 Amount Ratio Amount Ratio Amount Ratio
As of December 31, 2018           
Total Capital           
(to Risk Weighted Assets)           
Consolidated$2,916,143
 13.51% $1,727,280
 8.00% $2,159,100
 10.00%
Umpqua Bank$2,765,748
 12.83% $1,724,757
 8.00% $2,155,946
 10.00%
Tier 1 Capital           
(to Risk Weighted Assets)           
Consolidated$2,315,750
 10.73% $1,295,460
 6.00% $1,727,280
 8.00%
Umpqua Bank$2,616,456
 12.14% $1,293,568
 6.00% $1,724,757
 8.00%
Tier 1 Common           
(to Risk Weighted Assets)           
Consolidated$2,315,750
 10.73% $971,595
 4.50% $1,403,415
 6.50%
Umpqua Bank$2,616,456
 12.14% $970,176
 4.50% $1,401,365
 6.50%
Tier 1 Capital           
(to Average Assets)           
Consolidated$2,315,750
 9.31% $994,905
 4.00% $1,243,631
 5.00%
Umpqua Bank$2,616,456
 10.53% $994,268
 4.00% $1,242,835
 5.00%
As of December 31, 2017           
Total Capital           
(to Risk Weighted Assets)           
Consolidated$2,844,261
 14.06% $1,618,009
 8.00% $2,022,511
 10.00%
Umpqua Bank$2,668,069
 13.21% $1,615,698
 8.00% $2,019,623
 10.00%
Tier 1 Capital           
(to Risk Weighted Assets)           
Consolidated$2,238,540
 11.07% $1,213,507
 6.00% $1,618,009
 8.00%
Umpqua Bank$2,523,599
 12.50% $1,211,774
 6.00% $1,615,698
 8.00%
Tier 1 Common           
(to Risk Weighted Assets)           
Consolidated$2,238,540
 11.07% $910,130
 4.50% $1,314,632
 6.50%
Umpqua Bank$2,523,599
 12.50% $908,830
 4.50% $1,312,755
 6.50%
Tier 1 Capital           
(to Average Assets)           
Consolidated$2,238,540
 9.38% $954,403
 4.00% $1,193,003
 5.00%
Umpqua Bank$2,523,599
 10.59% $953,264
 4.00% $1,191,579
 5.00%
Along with enactment of the CARES Act, the federal bank regulatory authorities finalized a rule to provide banking organizations that implemented CECL in 2020 the option to delay the estimated impact on regulatory capital by up to two years, with a three-year transition period to phase out the cumulative benefit to regulatory capital provided during the two-year delay. The Company elected this capital relief and will delay the estimated regulatory capital impact of adopting CECL, relative to the incurred loss methodology's effect on regulatory capital.



Note 22– Fair Value Measurement 
 
The following table presents estimated fair values of the Company's financial instruments as of December 31, 20182021 and December 31, 2017,2020, whether or not recognized or recorded at fair value in the Consolidated Balance Sheets:  
December 31, 2021December 31, 2020
(in thousands)LevelCarrying ValueFair ValueCarrying ValueFair Value
Financial assets:    
Cash and cash equivalents1$2,761,621 $2,761,621 $2,573,181 $2,573,181 
Equity and other investment securities1,281,214 81,214 83,077 83,077 
Investment securities available for sale1,23,870,435 3,870,435 2,932,558 2,932,558 
Investment securities held to maturity32,744 3,514 3,034 3,883 
Loans held for sale2353,105 353,105 766,225 766,225 
Loans and leases, net2,322,304,768 22,356,321 21,450,966 21,904,189 
Restricted equity securities110,916 10,916 41,666 41,666 
Residential mortgage servicing rights3123,615 123,615 92,907 92,907 
Bank owned life insurance1327,745 327,745 323,470 323,470 
Derivatives2,3177,423 177,423 342,510 342,510 
Financial liabilities:    
Deposits1,2$26,594,685 $26,593,521 $24,622,201 $24,641,876 
Securities sold under agreements to repurchase2492,247 492,247 375,384 375,384 
Borrowings26,329 7,073 771,482 774,586 
Junior subordinated debentures, at fair value3293,081 293,081 255,217 255,217 
Junior subordinated debentures, at amortized cost388,041 75,199 88,268 67,425 
Derivatives29,675 9,675 8,782 8,782 


 


120

(in thousands)  December 31, 2018 December 31, 2017
 Level Carrying Value Fair Value Carrying Value Fair Value
FINANCIAL ASSETS:         
Cash and cash equivalents1 $622,637
 $622,637
 $634,280
 $634,280
Equity and other investment securities1,2 61,841
 61,841
 12,255
 12,255
Investment securities available for sale2 2,977,108
 2,977,108
 3,065,769
 3,065,769
Investment securities held to maturity3 3,606
 4,644
 3,803
 4,906
Loans held for sale, at fair value2 166,461
 166,461
 259,518
 259,518
Loans and leases, net (1)
3 20,277,795
 20,117,939
 18,878,584
 18,875,046
Restricted equity securities1 40,268
 40,268
 43,508
 43,508
Residential mortgage servicing rights3 169,025
 169,025
 153,151
 153,151
Bank owned life insurance assets1 313,626
 313,626
 306,864
 306,864
Derivatives2,3 49,484
 49,484
 32,256
 32,256
Visa Class B common stock3 
 99,353
 
 86,380
FINANCIAL LIABILITIES:         
Deposits1,2 $21,137,486
 $21,116,852
 $19,948,300
 $19,930,568
Securities sold under agreements to repurchase2 297,151
 297,151
 294,299
 294,299
Term debt2 751,788
 738,107
 802,357
 790,532
Junior subordinated debentures, at fair value3 300,870
 300,870
 277,155
 277,155
Junior subordinated debentures, at amortized cost3 88,724
 76,569
 100,609
 81,944
Derivatives2 15,982
 15,982
 9,288
 9,288



Fair Value of Assets and Liabilities Measured on a Recurring Basis 


The following tables present information about the Company's assets and liabilities measured at fair value on a recurring basis as of December 31, 20182021 and December 31, 20172020:
(in thousands)December 31, 2021
DescriptionTotalLevel 1Level 2Level 3
Financial assets:
Equity and other investment securities    
Investments in mutual funds and other securities$68,692 $51,355 $17,337 $— 
Equity securities held in rabbi trusts12,522 12,522 — — 
Investment securities available for sale
U.S. Treasury and agencies918,053 89,038 829,015 — 
Obligations of states and political subdivisions330,784 — 330,784 — 
Residential mortgage-backed securities and collateralized mortgage obligations2,621,598 — 2,621,598 — 
Loans held for sale, at fair value353,105 — 353,105 — 
Loans and leases, at fair value345,634 — 345,634 — 
Residential mortgage servicing rights, at fair value123,615 — — 123,615 
Derivatives
Interest rate lock commitments4,641 — — 4,641 
Interest rate forward sales commitments615 — 615 — 
Interest rate swaps171,827 — 171,827 — 
Foreign currency derivatives340 — 340 — 
Total assets measured at fair value$4,951,426 $152,915 $4,670,255 $128,256 
Financial liabilities:
Junior subordinated debentures, at fair value$293,081 $— $— $293,081 
Derivatives    
Interest rate forward sales commitments699 — 699 — 
Interest rate swaps8,671 — 8,671 — 
Foreign currency derivatives305 — 305 — 
Total liabilities measured at fair value$302,756 $— $9,675 $293,081 

121

(in thousands)December 31, 2018(in thousands)December 31, 2020
DescriptionTotal Level 1 Level 2 Level 3DescriptionTotalLevel 1Level 2Level 3
FINANCIAL ASSETS:       
Financial assets:Financial assets:
Equity and other investment securities       Equity and other investment securities    
Investments in mutual funds and other securities$50,475
 $50,475
 $
 $
Investments in mutual funds and other securities$70,203 $52,866 $17,337 $— 
Equity securities held in rabbi trusts10,918
 10,918
 
 
Equity securities held in rabbi trusts12,814 12,814 — — 
Other investments securities (1)
448
 
 448
 
Other investments securities (1)
60 — 60 — 
Investment securities available for sale       Investment securities available for sale    
U.S. Treasury and agencies39,656
 
 39,656
 
U.S. Treasury and agencies762,202 — 762,202 — 
Obligations of states and political subdivisions309,171
 
 309,171
 
Obligations of states and political subdivisions279,511 — 279,511 — 
Residential mortgage-backed securities and collateralized mortgage obligations2,628,281
 
 2,628,281
 
Residential mortgage-backed securities and collateralized mortgage obligations1,890,845 — 1,890,845 — 
Loans held for sale, at fair value166,461
 
 166,461
 
Loans held for sale, at fair value688,079 — 688,079 — 
Residential mortgage servicing rights, at fair value169,025
 
 
 169,025
Residential mortgage servicing rights, at fair value92,907 — — 92,907 
Derivatives       Derivatives    
Interest rate lock commitments6,757
 
 
 6,757
Interest rate lock commitments28,144 — — 28,144 
Interest rate forward sales commitments1
 
 1
 
Interest rate forward sales commitments— — 
Interest rate swaps42,276
 
 42,276
 
Interest rate swaps313,090 — 313,090 — 
Foreign currency derivative450
 
 450
 
Foreign currency derivativesForeign currency derivatives1,269 — 1,269 — 
Total assets measured at fair value$3,423,919
 $61,393
 $3,186,744
 $175,782
Total assets measured at fair value$4,139,131 $65,680 $3,952,400 $121,051 
FINANCIAL LIABILITIES:       
Financial liabilities:Financial liabilities:
Junior subordinated debentures, at fair value$300,870
 $
 $
 $300,870
Junior subordinated debentures, at fair value$255,217 $— $— $255,217 
Derivatives       Derivatives    
Interest rate forward sales commitments2,963
 
 2,963
 
Interest rate forward sales commitments7,257 — 7,257 — 
Interest rate swaps12,746
 
 12,746
 
Interest rate swaps370 — 370 — 
Foreign currency derivative273
 
 273
 
Foreign currency derivativesForeign currency derivatives1,155 — 1,155 — 
Total liabilities measured at fair value$316,852
 $
 $15,982
 $300,870
Total liabilities measured at fair value$263,999 $— $8,782 $255,217 

(1) Other investment securities includes securities held by Umpqua Investments as trading debt securities.securities

(in thousands)December 31, 2017
DescriptionTotal Level 1 Level 2 Level 3
FINANCIAL ASSETS:       
Trading securities       
Obligations of states and political subdivisions$273
 $
 $273
 $
Equity securities11,982
 11,982
 
 
Investment securities available for sale       
U.S. Treasury and agencies39,698
 
 39,698
 
Obligations of states and political subdivisions308,456
 
 308,456
 
Residential mortgage-backed securities and collateralized mortgage obligations2,665,645
 
 2,665,645
 
Investments in mutual funds and other equity securities51,970
 51,970
 
 
Loans held for sale, at fair value259,518
 
 259,518
 
Residential mortgage servicing rights, at fair value153,151
 
 
 153,151
Derivatives       
Interest rate lock commitments4,752
 
 
 4,752
Interest rate forward sales commitments286
 
 286
 
Interest rate swaps26,081
 
 26,081
 
Foreign currency derivatives1,137
 
 1,137
 
Total assets measured at fair value$3,522,949
 $63,952
 $3,301,094
 $157,903
FINANCIAL LIABILITIES:       
Junior subordinated debentures, at fair value$277,155
 $
 $
 $277,155
Derivatives       
Interest rate forward sales commitments567
 
 567
 
Interest rate swaps7,229
 
 7,229
 
Foreign currency derivatives1,492
 
 1,492
 
Total liabilities measured at fair value$286,443
 $
 $9,288
 $277,155

The following methods were used to estimate the fair value of each class of financial instrument that is carried at fair value in the tables above: 

Securities— Fair values for investment securities are based on quoted market prices when available or through the use of alternative approaches, such as matrix or model pricing, or broker indicative bids, when market quotes are not readily accessible or available. Management periodically reviews the pricing information received from the third-party pricing service and compares it to a secondary pricing service, evaluating significant price variances between services to determine an appropriate estimate of fair value to report.
 
Loans Held for Sale— Fair value for residential mortgage loans originated as held for sale is determined based on quoted secondary market prices for similar loans, including the implicit fair value of embedded servicing rights.

Loans and leases— Fair values are estimated for portfolios of loans with similar financial characteristics. Loans are segregated by type, including commercial, real estate and consumer loans. Each loan category is further segregated by fixed and adjustable rate loans. The fair value of loans is calculated by discounting expected cash flows at rates at which similar loans are currently being made. These amounts are discounted further by embedded probable losses expected to be realized in the portfolio. For loans originated as held for sale and transferred into loans held for investment, the fair value is determined based on quoted secondary market prices for similar loans. As of December 31, 2021, there were $345.6 million in residential mortgage loans recorded at fair value as they were previously transferred from held for sale to loans held for investment.
 

122

Residential Mortgage Servicing Rights— The fair value of the MSRMSRs is estimated using a discounted cash flow model. Assumptions used include market discount rates, anticipated prepayment speeds, delinquency and foreclosure rates, and ancillary fee income net of servicing costs. This model is periodically validated by an independent model validation group. The model assumptions and the MSR fair value estimates are also compared to observable trades of similar portfolios as well as to MSR broker valuations and industry surveys, as available. Management believes the significant inputs utilized are indicative of those that would be used by market participants.



Junior Subordinated Debentures— The fair value of junior subordinated debentures is estimated using an income approach valuation technique.  The significant inputsunobservable input utilized in the estimation of fair value of these instruments areis the credit risk adjusted spread and three-month LIBOR.spread. The credit risk adjusted spread represents the nonperformance risk of the liability, contemplating the inherent risk of the obligation. The Company periodically utilizes a valuation firm to determine or validate the reasonableness of inputs and factors that are used to determine the fair value. The ending carrying (fair) value of the junior subordinated debentures measured at fair value represents the estimated amount that would be paid to transfer these liabilities in an orderly transaction amongst market participants. Due to credit concerns in the capital markets and inactivity in the trust preferred markets that have limited the observability of market spreads, we havethe Company has classified this as a Level 3 fair value measure.  measurement.  
 
Derivative Instruments— The fair value of the interest rate lock commitments and forward sales commitments are estimated using quoted or published market prices for similar instruments, adjusted for factors such as pull-through rate assumptions based on historical information, where appropriate. The pull-through rate assumptions are considered Level 3 valuation inputs and are significant to the interest rate lock commitment valuation; as such, the interest rate lock commitment derivatives are classified as Level 3. The fair value of the interest rate swaps is determined using a discounted cash flow technique incorporating credit valuation adjustments to reflect nonperformance risk in the measurement of fair value. Although the Bank has determined that the majority of the inputs used to value its interest rate swap derivatives fall within Level 2 of the fair value hierarchy, the CVA associated with its derivatives utilize Level 3 inputs, such as estimates of current credit spreads to evaluate the likelihood of default by itself and its counterparties. However, as of December 31, 2018,2021, the Bank has assessed the significance of the impact of the CVA on the overall valuation of its interest rate swap positions and has determined that the CVA are not significant to the overall valuation of its interest rate swap derivatives. As a result, the Bank has classified its interest rate swap derivative valuations in Level 2 of the fair value hierarchy. 
 
Assets and Liabilities Measured at Fair Value Using Significant Unobservable Inputs (Level 3) 
 
The following table provides a description of the valuation technique, significant unobservable inputs, and qualitative information about the unobservable inputs for the Company's assets and liabilities classified as Level 3 and measured at fair value on a recurring basis at December 31, 2018
2021: 
Financial InstrumentFair ValueValuation TechniqueUnobservable InputRange of InputsWeighted Average
Residential mortgage servicing rights$123,615 Discounted cash flow
Constant prepayment rate10.24 - 35.19%12.75%
Discount rate9.00 - 14.88%9.57%
Interest rate lock commitments$4,641 Internal pricing model
Pull-through rate76.99 - 100.00%87.83%
Financial InstrumentJunior subordinated debenturesValuation Technique$293,081 Unobservable InputWeighted Average
Residential mortgage servicing rightsDiscounted cash flow
Constant prepayment rate12.95%
Discount rate9.70%
Interest rate lock commitmentsInternal pricing model
Pull-through rate90.31%
Junior subordinated debenturesDiscounted cash flow
Credit spread4.33%2.95 - 4.17%3.73%


Generally, any significant increases in the constant prepayment rate andor the discount rate utilized in the fair value measurement of the residential mortgage servicing rights will result in negative fair value adjustments (and a decrease in the fair value measurement).value. Conversely, a decreasedecreases in the constant prepayment rate andor the discount rate will result in a positive fair value adjustment (andan increase in the fair value measurement).value.



123

An increase in the pull-through rate utilized in the fair value measurement of the interest rate lock commitment derivative will result in positive fair value adjustments (and an increase in the fair value measurement).measurement. Conversely, a decrease in the pull-through rate will result in a negative fair value adjustment (and a decrease in the fair value measurement).measurement.
 

Management believes that the credit risk adjusted spread utilized in the fair value measurement of the junior subordinated debentures carried at fair value is indicative of the nonperformance risk premium a willing market participant would require under current market conditions, thatwhich is thean inactive market. Management attributes the change in fair value of the junior subordinated debentures during the period to market changes in the nonperformance expectations and pricing of this type of debt. The widening of the credit risk adjusted spread above the Company's contractual spreads has primarily contributed to the positive fair value adjustments.  Future contractions in the instrument-specific credit risk adjusted spread relative to the spread currently utilized to measure the Company's junior subordinated debentures at fair value as of December 31, 2018, or the passage of time, will result in negative fair value adjustments. Generally, an increase in the credit risk adjusted spread and/or the forward swap interest rate curve will result in positivea decrease in the estimated fair value adjustments (and decrease the fair value measurement).value. Conversely, a decrease in the credit risk adjusted spread and/or the forward swap interest rate curve will result in negativean increase in the estimated fair value adjustments (and increase the fair value measurement).value.
 
The following table provides a reconciliation of assets and liabilities measured at fair value using significant unobservable inputs (Level 3) on a recurring basis during the years ended December 31, 20182021 and 20172020. 

20212020
(in thousands)Residential mortgage servicing rightsInterest rate lock commitments, netJunior subordinated debentures, at fair valueResidential mortgage servicing rightsInterest rate lock commitments, netJunior subordinated debentures, at fair value
Beginning balance$92,907 $28,144 $255,217 $115,010 $7,056 $274,812 
Change included in earnings(7,814)79 9,434 (73,103)15,370 11,962 
Change in fair values included in comprehensive income/loss— — 37,899 — — (18,842)
Purchases and issuances38,522 76,940 — 51,000 176,267 — 
Sales and settlements— (100,522)(9,469)— (170,549)(12,715)
Ending balance$123,615 $4,641 $293,081 $92,907 $28,144 $255,217 
Change in unrealized gains or losses for the period included in earnings for assets held at end of period$11,089 $4,641 $9,434 $(53,423)$28,144 $11,962 
Change in unrealized gains or losses for the period included in other comprehensive income for assets held at end of period$— $— $37,899 $— $— $(18,842)
(in thousands)Beginning Balance Change included in earnings Change in fair values included in comprehensive income (loss) Purchases and issuances Sales and settlements Ending Balance Net change in unrealized gains or (losses) relating to items held at end of period
2018             
Residential mortgage servicing rights$153,151
 $(13,195) $
 $29,069
 $
 $169,025
 $444
Interest rate lock commitments, net4,752
 (27) 
 23,010
 (20,978) 6,757
 6,757
Junior subordinated debentures277,155
 17,114
 23,268
 
 (16,667) 300,870
 40,382
              
2017 
  
    
  
  
  
Residential mortgage servicing rights$142,973
 $(23,267) $
 $33,445
 $
 $153,151
 $(6,799)
Interest rate lock commitments, net4,076
 2,461
 
 39,310
 (41,095) 4,752
 4,752
Junior subordinated debentures262,209
 28,147
 
 
 (13,201) 277,155
 28,147


Changes in residential mortgage servicing rights carried at fair value are recorded in residential mortgage banking revenue within non-interest income. Gains (losses) on interest rate lock commitments carried at fair value are recorded in residential mortgage banking revenue within non-interest income. The contractual interest expense on the junior subordinated debentures is recorded on an accrual basis as interest on junior subordinated debentures within interest expense. Settlements related to the junior subordinated debentures represent the payment of accrued interest that is embedded in the fair value of these liabilities.


For the year ended December 31, 2017, the Company recorded gains (losses) on junior subordinated debentures carried at fair value in non-interest income. As discussed in Note 1, Summary of Significant Accounting Policies, the Company applied new guidance to the accounting for the gain/loss on fair value of the junior subordinated debentures. For the year ended December 31, 2018, theThe change in fair value of junior subordinated debentures is attributable to the change in the instrument specific credit risk ofrisk; accordingly, the junior subordinated debentures, accordingly, theunrealized loss on fair value of junior subordinated debentures of $23.3$37.9 million, isfor the year ended December 31, 2021, are recorded net of tax as an other comprehensive loss of $17.3$28.2 million. Comparatively, unrealized gains of $18.8 million were recorded net of tax as other comprehensive income of $14.0 million for the year ended December 31, 2020. The loss recorded for the year ended December 31, 2021 was due primarily to the decrease in the credit spread resulting in a lower discount rate, which increased the fair value of the liability.



124

Fair Value of Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis
From time to time, certain assets are measured at fair value on a nonrecurring basis.  These adjustments to fair value generally result from the application of lower-of-cost-or-market accounting or write-downs of individual assets due to impairment, typically on collateral dependent loans.

Fair Value of Assets and Liabilities Measured at Fair Value on a Nonrecurring Basis
The following tables present information about the Company's assets and liabilities measured at fair value on a nonrecurring basis for which a nonrecurring change in fair value has been recorded during the reporting period.  The amounts disclosed below represent the fair values at the time the nonrecurring fair value measurements were made, and not necessarily the fair value as of the dates reported upon.  
2021
(in thousands)TotalLevel 1Level 2Level 3
Loans and leases$4,129 $— $— $4,129 
Total assets measured at fair value on a nonrecurring basis$4,129 $— $— $4,129 
(in thousands)December 31, 2018
 Total Level 1 Level 2 Level 3
Loans and leases$98,696
 $
 $
 $98,696
Other real estate owned7,532
 
 
 7,532
 $106,228
 $
 $
 $106,228


2020
(in thousands)TotalLevel 1Level 2Level 3
Loans and leases$8,231 $— $— $8,231 
Total assets measured at fair value on a nonrecurring basis$8,231 $— $— $8,231 

(in thousands)December 31, 2017
 Total Level 1 Level 2 Level 3
Loans and leases$75,121
 $
 $
 $75,121
Other real estate owned68
 
 
 68
 $75,189
 $
 $
 $75,189

The following table presents the losses resulting from nonrecurring fair value adjustments for the years ended December 31, 2018, 20172021, 2020, and 2016:  2019: 
(in thousands)202120202019
Loans and leases$53,182 $74,297 $67,956 
Goodwill impairment (Wholesale Bank and Retail Bank)— 1,784,936 — 
Total losses from nonrecurring measurements$53,182 $1,859,233 $67,956 
(in thousands)2018 2017 2016
Loans and leases$59,727
 $48,488
 $33,289
Other real estate owned1,277
 146
 1,719
Total loss from nonrecurring measurements$61,004
 $48,634
 $35,008

Goodwill was evaluated for impairment as of March 31, 2020, resulting in an impairment charge of $1.8 billion for the year ended December 31, 2020.

The following provides a description of the valuation technique and inputs for the Company's assets and liabilities classified as Level 3 and measured at fair value on a nonrecurring basis.basis, excluding goodwill. Unobservable inputs and qualitative information about the unobservable inputs are not presented as the fair value is determined by third-party information. information for loans and leases.

The loans and leases amounts above represent impaired, collateral dependent loans and leases that have been adjusted to fair value.  When we identify a loan or non-homogeneous lease is identified as collateral dependent, loan as impaired, we measurethe Bank measures the impairment using the current fair value of the collateral, less selling costs. Depending on the characteristics of a loan or lease, the fair value of collateral is generally estimated by obtaining external appraisals, but in some cases, the value of the collateral may be estimated as having little to no value. When a homogeneous lease or equipment finance agreement becomes 181 days past due, it is determined that the collateral has little to no value. If we determineit is determined that the value of the impairedcollateral dependent loan or lease is less than theits recorded investment, in the loan, we recognizeBank recognizes this impairment and adjustadjusts the carrying value of the loan or lease to fair value, less costs to sell, through the allowance for loan and leasecredit losses. The loss represents charge-offs or impairments on collateral dependent loans and leases for fair value adjustments based on the fair value of collateral.

The other real estate owned amount above represents impaired real estate that has been adjusted to fair value.  Other real estate owned represents real estate which the Bank has taken control125


Fair Value Option
The following table presents the difference between the aggregate fair value and the aggregate unpaid principal balance of loans held for sale and loans held for investment accounted for under the fair value option as of December 31, 20182021 and December 31, 2017:2020:
December 31, 2021December 31, 2020
(in thousands)Fair ValueAggregate Unpaid Principal BalanceFair Value Less Aggregate Unpaid Principal BalanceFair ValueAggregate Unpaid Principal BalanceFair Value Less Aggregate Unpaid Principal Balance
Loans held for sale$353,105 $341,008 $12,097 $688,079 $654,555 $33,524 
Loans$345,634 $335,058 $10,576 $— $— $— 

(in thousands)December 31, 2018 December 31, 2017
 Fair Value Aggregate Unpaid Principal Balance Fair Value Less Aggregate Unpaid Principal Balance Fair Value Aggregate Unpaid Principal Balance Fair Value Less Aggregate Unpaid Principal Balance
  Loans held for sale$166,461
 $160,270
 $6,191
 $259,518
 $250,721
 $8,797

Residential mortgage loans held for sale accounted for under the fair value option are measured initially at fair value with subsequent changes in fair value recognized in earnings. Gains and losses from such changes in fair value are reported as a component of residential mortgage banking revenue, net in the Consolidated Statements of Income.revenue. For the years ended December 31, 2018, 20172021, 2020, and 2016,2019, the Company recorded a net decrease in fair value of $2.6$13.2 million, a net increase of $453,000,$16.8 million, and a net decreaseincrease of $3.5$10.6 million, respectively, representing the change in fair value reflected in earnings.


Certain residential mortgage loans were initially originated for sale and measured at fair value; after origination, the loans were transferred to loans held for investment. Gains and losses from changes in fair value for these loans are reported in earnings as a component of other income. For the year ended December 31, 2021, the Company recorded a net increase in fair value of $3.0 million.

The Company selected the fair value measurement option for existingcertain junior subordinated debentures (the Umpqua Statutory Trusts) and for junior subordinated debentures acquired from Sterling.debentures. The remaining junior subordinated debentures were acquired through previous business combinations and were measured at fair value at the time of acquisition and subsequently measured at amortized cost.


Accounting for the selected junior subordinated debentures at fair value enables us to more closely align our financial performance with the economic value of those liabilities. Additionally, we believe it improves our ability to manage the market and interest rate risks associated with the junior subordinated debentures. The junior subordinated debentures measured at fair value and amortized cost are presented as separate line items on the balance sheet. The ending carrying (fair) value of the junior subordinated debentures measured at fair value represents the estimated amount that would be paid to transfer these liabilities in an orderly transaction amongst market participants under current market conditions as of the measurement date.

Due to inactivity in the junior subordinated debenture market and the lack of observable quotes of our, or similar, junior subordinated debenture liabilities or the related trust preferred securities when traded as assets, we utilize an income approach valuation technique to determine the fair value of these liabilities using our estimation of market discount rate assumptions. The Company monitors activity in the trust preferred and related markets, to the extent available, evaluates changes related to the current and anticipated future interest rate environment, and considers our entity-specific creditworthiness, to validate the reasonableness of the credit risk adjusted spread and effective yield utilized in our discounted cash flow model. We also consider changes in the interest rate environment in our valuation, specifically the absolute level and the shape of the slope of the forward swap curve.


Note 23– Earnings (Loss) Per Common Share


The following is a computation of basic and diluted earnings (loss) per common share for the years ended December 31, 2018, 20172021, 2020, and 20162019:
(in thousands, except per share data)202120202019
Net income (loss)$420,300 $(1,523,420)$354,095 
  
Weighted average number of common shares outstanding - basic219,032 220,218 220,339 
Effect of potentially dilutive common shares (1)
549 — 311 
Weighted average number of common shares outstanding - diluted219,581 220,218 220,650 
Earnings (loss) per common share:   
Basic$1.92 $(6.92)$1.61 
Diluted$1.91 $(6.92)$1.60 
 (in thousands, except per share data)
2018 2017 2016
NUMERATORS:     
Net income$316,263
 $242,313
 $230,068
Less:     
Dividends and undistributed earnings allocated to participating securities (1)
16
 55
 123
Net earnings available to common shareholders$316,247
 $242,258
 $229,945
DENOMINATORS:     
Weighted average number of common shares outstanding - basic220,280
 220,251
 220,282
Effect of potentially dilutive common shares (2)
457
 585
 626
Weighted average number of common shares outstanding - diluted220,737
 220,836
 220,908
EARNINGS PER COMMON SHARE:     
Basic$1.44
 $1.10
 $1.04
Diluted$1.43
 $1.10
 $1.04
(1) Represents dividends paid and undistributed earnings allocated to nonvested restricted stock awards. 
(2) Represents the effect of the assumed exercise of stock options, vesting of non-participating restricted shares and vesting of restricted stock units, based on the treasury stock method. 


There were 1,000, 1.2 million and 244,000 weighted average outstanding restricted shares that were not included in the computation of diluted earnings per common share because their effect would be anti-dilutive for the years ended December 31, 2021, 2020, and 2019, respectively.


126

Note 24– Segment Information 
 
In the first quarter of 2021, the Company realigned its operating segments based on changes in management's focus and its internal reporting structure. The Company now reports four primary2 segments: Wholesale Bank, WealthCore Banking and Mortgage Banking. The prior periods have been restated to reflect these two segments. Management Retail Bank,periodically updates the allocation methods and Home Lending withassumptions within the remainder as Corporate and other.current segment structure.


The Commercial Bank, recently re-branded as the Wholesale BankCore Banking segment includes lending, treasury and cash management services and customer risk management products to middle market corporate, commercial and business banking customers and includes the operations of Financial Pacific Leasing Inc., a commercial leasing company. The Wealth Management segment consists of the operations of Umpqua Investments, which offers a full range of retail brokerage and investment advisory services and products to its clients who consist primarily of individual investors, and Umpqua Private Bank, which serves high net worth individuals with liquid investable assets and provides customized financial solutions and offerings. The Retail Bank segment includes retail and small business lending and deposit services for customers served through the Bank's store network. The Home Lending segment originates, sells and services residential mortgage loans. The Corporate and other segment includes activities that are not directly attributable to one of the four principalall lines of business, except Mortgage Banking, including wholesale, retail, and private banking, as well as the operations, technology, and administrative functions of the Bank and Holding Company. The Mortgage Banking segment includes the operationsrevenue earned from the production and sale of residential real estate loans, the parent company, eliminationsservicing income from the serviced loan portfolio, the quarterly changes to the MSR, and the economic impact of certain assets, capital and support functions not specifically identifiable within the other lines of business.

Management monitors the Company's results using an internal performance measurement accounting system, which provides line of business results and key performance measures. A primary objective of this profitability measurement systemspecific expenses that are related to mortgage banking activities including variable commission expenses. Revenue and related internal financial reporting practicesexpenses related to residential real estate loans held for investment are designed to produce consistent results that reflect the underlying economics of the business, and to support strategic objectives and analysis based on how management views the business. Various methodologies employed within this system to measure performance are based on management's judgment or other subjective factors. Consequently, the information presented is not necessarily comparable with similar information for other financial institutions.


This system uses various techniques to assign balance sheet and income statement amounts to the business segments, including internal funds transfer pricing, allocations of income, expense, the provision for credit losses, and capital.  The application and development of these management reporting methodologies is a dynamic process and is subject to periodic enhancements. As these enhancements are made, financial results presented by each reportable segment may be periodically revised retrospectively, if material.

Funds transfer pricing is usedincluded in the determinationCore Banking segment as portfolio loans are an anchor product for the consumer channels and are originated through a variety of net interest income reported by assigning a cost for funds used or credit for funds provided to all assets and liabilities within each business segment. In general, assets and liabilities are match-funded based on their maturity or repricing characteristics, adjusted for estimated prepayments if applicable. The valuechannels throughout the Company.


127


Noninterest income and expenses directly attributable to a business segment are directly recorded within that business unit. To better analyze the total financial performance of each business unit and to consider the total cost to support a segment, management allocates centrally provided support services and other corporate overhead to the business segments based on various methodologies. Examples of these type of expense overhead pools include information technology, operations, human resources, finance, risk management, credit administration, legal, and marketing. Expense allocations are based on actual usage where practicably calculated or by management's estimate of such usage. Example of typical expense allocation drivers include number of employees, loan or deposits average balances or counts, origination or transaction volumes, credit quality related indicators, noninterest expense, or other identified drivers.

The provision for loan and lease losses is based on the methodology consistent with our process to estimate our consolidated allowance.  The provision for credit losses incorporates the actual net charge-offs recognized related to loans contained within each business segment.  The residual provision for credit losses to arrive at the consolidated provision for credit losses is included in Corporate and Other.

The provision for income taxes is allocated to business segments using a 25% effective tax rate for 2018 and 37% for 2017 and 2016. The residual income tax expense or benefit arising from changes in tax rates, tax planning strategies or other tax attributes to arrive at the consolidated effective tax rate is retained in Corporate and Other.






Summarized financial information concerning the Company's reportable segments and the reconciliation to the consolidated financial results is shown in the following tables:tables for the years ended December 31, 2021, 2020, and 2019: 
Year Ended December 31, 2021
(in thousands)Core BankingMortgage BankingConsolidated
Net interest income$908,087 $11,560 $919,647 
(Recapture) provision for credit losses(42,651)— (42,651)
Non-interest income
Residential mortgage banking revenue:
Origination and sale— 157,789 157,789 
Servicing— 36,836 36,836 
Change in fair value of MSR asset:
Changes due to collection/realization of expected cash flows over time— (18,903)(18,903)
Changes due to valuation inputs or assumptions— 11,089 11,089 
Gain on sale of debt securities, net— 
Loss on equity securities, net(1,511)— (1,511)
Gain on swap derivatives, net8,395 — 8,395 
Change in fair value of certain loans held for investment3,032 — 3,032 
Non-interest income (excluding above items)158,725 858 159,583 
Total non-interest income168,649 187,669 356,318 
Non-interest expense
Merger related expenses15,183 — 15,183 
Exit and disposal costs12,763 — 12,763 
Non-interest expense (excluding above items)589,556 142,954 732,510 
Allocated expenses, net (1)
8,174 (8,174)— 
Total non-interest expense625,676 134,780 760,456 
Income before income taxes493,711 64,449 558,160 
Provision for income taxes121,748 16,112 137,860 
Net income$371,963 $48,337 $420,300 
Total assets$30,155,058 $485,878 $30,640,936 
Loans held for sale$— $353,105 $353,105 
Total loans and leases$22,553,180 $— $22,553,180 
Total deposits$26,370,568 $224,117 $26,594,685 
(1) Represents allocations from the Mortgage Banking segment to Core Banking for new portfolio loan originations and portfolio servicing costs, partially offset by internal charges of centrally provided support services and other corporate overhead to the Mortgage Banking segment.

128

Year Ended December 31, 2020
(in thousands)
Year Ended December 31, 2018(in thousands)Core BankingMortgage BankingConsolidated
Net interest incomeNet interest income$866,996 $15,523 $882,519 
Provision for credit lossesProvision for credit losses204,861 — 204,861 
Non-interest incomeNon-interest income
Wholesale Bank Wealth Management Retail Bank Home Lending Corporate & Other ConsolidatedResidential mortgage banking revenue:
Net interest income$451,513
 $24,346
 $339,180
 $39,897
 $83,703
 $938,639
Provision (recapture) for loan and lease losses50,248
 1,025
 3,205
 1,628
 (201) 55,905
Non-interest income59,118
 19,434
 63,407
 119,538
 17,920
 279,417
Origination and sale— 308,219 308,219 
Servicing— 35,706 35,706 
Change in fair value of MSR asset:
Changes due to collection/realization of expected cash flows over time— (19,680)(19,680)
Changes due to valuation inputs or assumptions— (53,423)(53,423)
Gain on sale of debt securities, net190 — 190 
Gain on equity securities, net769 — 769 
Loss on swap derivatives, net(9,409)— (9,409)
Non-interest income (excluding above items)148,884 753 149,637 
Total non-interest income140,434 271,575 412,009 
Non-interest expense224,260
 36,165
 274,306
 130,404
 74,330
 739,465
Non-interest expense
Income before income taxes236,123
 6,590
 125,076
 27,403
 27,494
 422,686
Goodwill impairment1,784,936 — 1,784,936 
Exit and disposal costs2,589 — 2,589 
Non-interest expense (excluding above items)609,497 149,065 758,562 
Allocated expenses, net (1)
(11,557)11,557 — 
Total non-interest expense2,385,465 160,622 2,546,087 
(Loss) income before income taxes(Loss) income before income taxes(1,582,896)126,476 (1,456,420)
Provision for income taxes59,031
 1,648
 31,269
 6,851
 7,624
 106,423
Provision for income taxes35,381 31,619 67,000 
Net income$177,092
 $4,942
 $93,807
 $20,552
 $19,870
 $316,263
Net (loss) incomeNet (loss) income$(1,618,277)$94,857 $(1,523,420)
           
Total assets$14,920,507
 $536,024
 $2,015,263
 $3,680,004
 $5,787,983
 $26,939,781
Total assets$28,438,813 $796,362 $29,235,175 
Loans held for saleLoans held for sale$78,146 $688,079 $766,225 
Total loans and leases$14,717,512
 $521,988
 $1,934,602
 $3,320,634
 $(72,070) $20,422,666
Total loans and leases$21,779,367 $— $21,779,367 
Total deposits$3,776,047
 $1,068,025
 $13,016,976
 $219,584
 $3,056,854
 $21,137,486
Total deposits$24,200,012 $422,189 $24,622,201 
(1) Represents the internal charge of centrally provided support services and other corporate overhead to the Mortgage Banking segment, partially offset by allocations from the Mortgage Banking segment to Core Banking for new portfolio loan originations and portfolio servicing costs.
(1) Represents the internal charge of centrally provided support services and other corporate overhead to the Mortgage Banking segment, partially offset by allocations from the Mortgage Banking segment to Core Banking for new portfolio loan originations and portfolio servicing costs.

129

Year Ended December 31, 2019
(in thousands)Year Ended December 31, 2017(in thousands)Core BankingMortgage BankingConsolidated
Net interest incomeNet interest income$913,097 $7,537 $920,634 
Provision for credit lossesProvision for credit losses72,515 — 72,515 
Non-interest incomeNon-interest income
Wholesale Bank Wealth Management Retail Bank Home Lending Corporate & Other ConsolidatedResidential mortgage banking revenue:
Net interest income$434,942
 $22,103
 $282,622
 $39,487
 $86,531
 $865,685
Provision for loan and lease losses37,108
 360
 7,701
 1,692
 393
 47,254
Non-interest income52,054
 18,697
 62,366
 142,763
 2,607
 278,487
Origination and sale— 104,394 104,394 
Servicing— 42,199 42,199 
Change in fair value of MSR asset:
Changes due to collection/realization of expected cash flows over time— (25,408)(25,408)
Changes due to valuation inputs or assumptions— (19,375)(19,375)
Loss on sale of debt securities, net(7,184)— (7,184)
Gain on equity securities, net83,475 — 83,475 
Loss on swap derivatives, net(6,038)— (6,038)
Non-interest income (excluding above items)167,325 436 167,761 
Total non-interest income237,578 102,246 339,824 
Non-interest expense218,266
 32,123
 288,236
 146,690
 62,560
 747,875
Non-interest expense
Income before income taxes231,622
 8,317
 49,051
 33,868
 26,185
 349,043
Exit and disposal costs6,797 — 6,797 
Non-interest expense (excluding above items)606,545 105,698 712,243 
Allocated expenses, net (1)
(10,508)10,508 — 
Total non-interest expense602,834 116,206 719,040 
Income (loss) before income taxesIncome (loss) before income taxes475,326 (6,423)468,903 
Provision (benefit) for income taxes85,700
 3,077
 18,149
 12,531
 (12,727) 106,730
Provision (benefit) for income taxes116,414 (1,606)114,808 
Net income$145,922
 $5,240
 $30,902
 $21,337
 $38,912
 $242,313
Net income (loss)Net income (loss)$358,912 $(4,817)$354,095 
           
Total assets$13,856,963
 $437,873
 $2,143,830
 $3,355,189
 $5,886,592
 $25,680,447
Total assets$28,214,661 $632,148 $28,846,809 
Loans held for saleLoans held for sale$— $513,431 $513,431 
Total loans and leases$13,683,264
 $423,813
 $2,054,058
 $2,921,897
 $(63,840) $19,019,192
Total loans and leases$21,195,684 $— $21,195,684 
Total deposits$3,776,080
 $993,559
 $12,449,568
 $222,494
 $2,506,599
 $19,948,300
Total deposits$22,212,584 $268,920 $22,481,504 
(1) Represents the internal charge of centrally provided support services and other corporate overhead to the Mortgage Banking segment, partially offset by allocations from the Mortgage Banking segment to Core Banking for new portfolio loan originations and portfolio servicing costs.
(1) Represents the internal charge of centrally provided support services and other corporate overhead to the Mortgage Banking segment, partially offset by allocations from the Mortgage Banking segment to Core Banking for new portfolio loan originations and portfolio servicing costs.


(in thousands)Year Ended December 31, 2016
 Wholesale Bank Wealth Management Retail Bank Home Lending Corporate & Other Consolidated
Net interest income$422,022
 $21,341
 $254,043
 $41,435
 $99,271
 $838,112
Provision (recapture) for loan and lease losses35,348
 587
 8,049
 (3,426) 1,116
 41,674
Non-interest income48,227
 19,554
 62,726
 163,527
 7,694
 301,728
Non-interest expense203,233
 34,213
 293,307
 154,922
 51,480
 737,155
Income before income taxes231,668
 6,095
 15,413
 53,466
 54,369
 361,011
Provision for income taxes85,718
 2,255
 5,703
 19,783
 17,484
 130,943
Net income$145,950
 $3,840
 $9,710
 $33,683
 $36,885
 $230,068
            
Total assets$12,829,249
 $437,058
 $1,893,433
 $3,243,600
 $6,368,066
 $24,771,406
Total loans and leases$12,640,383
 $415,737
 $1,806,554
 $2,685,181
 $(107,272) $17,440,583
Total deposits$3,288,837
 $1,011,454
 $12,032,906
 $229,358
 $2,458,430
 $19,020,985

Note 25– Related Party Transactions


In the ordinary course of business, the Bank has made loans to its directors and executive officers (and their associated and affiliated companies). All such loans have been made in accordance with regulatory requirements.

The following table presents a summary of aggregate activity involving related party borrowers for the years ended December 31, 2018, 20172021, 2020, and 2016:
2019:
(in thousands)202120202019
Loans outstanding at beginning of year$9,393 $10,540 $9,079 
New loans and advances980 594 4,943 
Less loan repayments(2,809)(1,741)(3,482)
Loans outstanding at end of year$7,564 $9,393 $10,540 
(in thousands)2018 2017 2016
Loans outstanding at beginning of year$8,983
 $9,836
 $10,302
New loans and advances2,951
 3,982
 2,006
Less loan repayments(2,854) (3,516) (2,472)
Reclassification (1)
(1) (1,319) 
Loans outstanding at end of year$9,079
 $8,983
 $9,836

(1) Represents loans that were once considered related party but are no longer considered related party, or loans that were not related party that subsequently became related party loans.
At December 31, 20182021 and 2017,2020, deposits of related parties amounted to $18.9$41.0 million and $11.8$33.7 million, respectively.



130


Note 26– Parent Company Financial Statements


Summary financial information for Umpqua Holdings Corporation on a stand-alone basis is as follows:


Condensed Balance Sheets
December 31,
2021 and 2020
(in thousands)December 31, 2021December 31, 2020
ASSETS
  Non-interest bearing deposits with subsidiary bank$276,572 $136,745 
  Investments in:
   Bank subsidiary2,860,132 2,913,649 
   Non-bank subsidiaries16,660 30,266 
  Other assets1,847 523 
Total assets$3,155,211 $3,081,183 
LIABILITIES AND SHAREHOLDERS' EQUITY
  Payable to subsidiary bank$507 $98 
  Other liabilities24,312 33,023 
  Junior subordinated debentures, at fair value293,081 255,217 
  Junior subordinated debentures, at amortized cost88,041 88,268 
  Total liabilities405,941 376,606 
  Shareholders' equity2,749,270 2,704,577 
Total liabilities and shareholders' equity$3,155,211 $3,081,183 
(in thousands)2018 2017
ASSETS   
  Non-interest bearing deposits with subsidiary bank$116,245
 $124,915
  Investments in:   
    Bank subsidiary4,360,983
 4,254,521
    Nonbank subsidiaries28,330
 33,368
  Other assets8,478
 382
    Total assets$4,514,036
 $4,413,186
    
LIABILITIES AND SHAREHOLDERS' EQUITY   
  Payable to bank subsidiary$278
 $115
  Other liabilities67,722
 65,940
  Junior subordinated debentures, at fair value300,870
 277,155
  Junior subordinated debentures, at amortized cost88,724
 100,609
    Total liabilities457,594
 443,819
  Shareholders' equity4,056,442
 3,969,367
    Total liabilities and shareholders' equity$4,514,036
 $4,413,186



Condensed Statements of IncomeOperations
YearYears Ended December 31, 2021, 2020, and 2019
(in thousands)202120202019
INCOME
  Dividends from subsidiaries$407,371 $213,464 $219,143 
  Other income (loss)5,007 11 (18)
Total income412,378 213,475 219,125 
EXPENSES
  Management fees paid to subsidiaries1,590 1,165 1,144 
  Other expenses17,834 17,894 25,311 
Total expenses19,424 19,059 26,455 
Income before income tax benefit and equity in undistributed earnings of subsidiaries392,954 194,416 192,670 
Income tax benefit(3,470)(4,245)(5,742)
Net income before equity in undistributed earnings of subsidiaries396,424 198,661 198,412 
Equity in undistributed earnings (losses) of subsidiaries23,876 (1,722,081)155,683 
Net income (loss)$420,300 $(1,523,420)$354,095 


131

(in thousands)2018 2017 2016
INCOME     
  Dividends from subsidiaries$212,457
 $177,798
 $164,481
  Other income (loss)1,154
 (14,678) (6,284)
    Total income213,611
 163,120
 158,197
      
EXPENSES     
  Management fees paid to subsidiaries1,014
 1,003
 946
  Other expenses23,725
 20,325
 17,389
    Total expenses24,739
 21,328
 18,335
      
Income before income tax benefit and equity in undistributed earnings of subsidiaries188,872
 141,792
 139,862
Income tax benefit(5,052) (25,679) (8,887)
Net income before equity in undistributed earnings of subsidiaries193,924
 167,471
 148,749
Equity in undistributed earnings of subsidiaries122,339
 74,842
 81,319
Net income316,263
 242,313
 230,068
Dividends and undistributed earnings allocated to participating securities16
 55
 123
Net earnings available to common shareholders$316,247
 $242,258
 $229,945

Condensed Statements of Cash Flows
YearYears Ended December 31, 2021, 2020, and 2019
(in thousands)202120202019
OPERATING ACTIVITIES:
  Net income (loss)$420,300 $(1,523,420)$354,095 
  Adjustment to reconcile net income to net cash provided by operating activities:
Gain on sale of Umpqua Investments, Inc.(4,444)— — 
   Equity in undistributed (earnings) losses of subsidiaries(23,876)1,722,081 (155,683)
   Depreciation, amortization and accretion(228)(228)(228)
   Net (increase) decrease in other assets(1,001)(5)7,960 
   Net increase in other liabilities2,589 1,262 79 
   Net cash provided by operating activities393,340 199,690 206,223 
INVESTING ACTIVITIES:
  Net (increase) decrease in advances to subsidiaries(313)315 69 
  Net cash received from sale of Umpqua Investments, Inc.10,781 — — 
    Net cash provided by investing activities10,468 315 69 
FINANCING ACTIVITIES:
  Net increase in advances from subsidiaries409 179 
  Dividends paid on common stock(183,734)(184,978)(185,101)
  Repurchases and retirement of common stock(80,690)(8,655)(7,268)
  Net proceeds from issuance of common stock34 — 21 
   Net cash used in financing activities(263,981)(193,628)(192,169)
Net increase in cash and cash equivalents139,827 6,377 14,123 
Cash and cash equivalents, beginning of year136,745 130,368 116,245 
Cash and cash equivalents, end of year$276,572 $136,745 $130,368 


132
(in thousands)2018 2017 2016
OPERATING ACTIVITIES:     
  Net income$316,263
 $242,313
 $230,068
  Adjustment to reconcile net income to net cash provided by operating activities:     
Gain on Pivotus divestiture(5,778) 
 
   Equity in undistributed earnings of subsidiaries(122,339) (74,842) (81,319)
   Depreciation, amortization and accretion(244) (322) (322)
   Change in junior subordinated debentures carried at fair value
 14,946
 6,752
   Net (increase) decrease in other assets(1,696) 3,532
 972
   Net increase (decrease) in other liabilities1,581
 (2,006) (2,112)
   Net cash provided by operating activities187,787
 183,621
 154,039
      
INVESTING ACTIVITIES:     
  Change in advances to subsidiaries(211) 1,690
 3,258
    Net cash (used) provided by investing activities(211) 1,690
 3,258
      
FINANCING ACTIVITIES:     
  Net increase in advances from subsidiaries163
 115
 45
  Dividends paid on common stock(173,914) (145,398) (141,074)
  Repurchases and retirement of common stock(12,962) (8,614) (17,708)
Repayment of junior subordinated debentures at amortized cost(10,598) 
 
  Proceeds from stock options exercised1,065
 961
 2,626
    Net cash used by financing activities(196,246) (152,936) (156,111)
      
Net (decrease) increase in cash and cash equivalents(8,670) 32,375
 1,186
Cash and cash equivalents, beginning of year124,915
 92,540
 91,354
Cash and cash equivalents, end of year$116,245
 $124,915
 $92,540


Note 27– Quarterly Financial Information (Unaudited)

The following tables present the summary results for the eight quarters ended December 31, 2018:

(in thousands, except per share information)2018
 December 31 September 30 June 30 
March 31 (1)
 Four Quarters
Interest income$286,768
 $276,242
 $255,192
 $248,947
 $1,067,149
Interest expense39,378
 34,874
 30,292
 23,966
 128,510
   Net interest income247,390
 241,368
 224,900
 224,981
 938,639
Provision for loan and lease losses17,219
 11,711
 13,319
 13,656
 55,905
Non-interest income56,811
 72,388
 71,651
 78,567
 279,417
Non-interest expense178,488
 179,292
 195,572
 186,113
 739,465
   Income before provision for income taxes108,494
 122,753
 87,660
 103,779
 422,686
Provision for income taxes28,183
 31,772
 21,661
 24,807
 106,423
Net income80,311
 90,981
 65,999
 78,972
 316,263
Dividends and undistributed earnings allocated to participating securities1
 5
 4
 6
 16
Net earnings available to common shareholders$80,310
 $90,976
 $65,995
 $78,966
 $316,247
          
Basic earnings per common share$0.36
 $0.41
 $0.30
 $0.36
  
Diluted earnings per common share$0.36
 $0.41
 $0.30
 $0.36
  
Cash dividends declared per common share$0.21
 $0.21
 $0.20
 $0.20
  
(in thousands, except per share information)2017
 December 31 September 30 June 30 
March 31 (1)
 Four Quarters
Interest income$244,467
 $243,463
 $231,803
 $224,168
 $943,901
Interest expense21,514
 20,252
 19,061
 17,389
 78,216
   Net interest income222,953
 223,211
 212,742
 206,779
 865,685
Provision for loan and lease losses12,928
 11,997
 10,657
 11,672
 47,254
Non-interest income70,450
 76,693
 71,119
 60,225
 278,487
Non-interest expense192,786
 188,354
 184,021
 182,714
 747,875
   Income before provision for income taxes87,689
 99,553
 89,183
 72,618
 349,043
Provision for income taxes12,438
 35,746
 31,964
 26,582
 106,730
Net income75,251
 63,807
 57,219
 46,036
 242,313
Dividends and undistributed earnings allocated to participating securities15
 14
 14
 12
 55
Net earnings available to common shareholders$75,236
 $63,793
 $57,205
 $46,024
 $242,258
          
Basic earnings per common share$0.34
 $0.29
 $0.26
 $0.21
  
Diluted earnings per common share$0.34
 $0.29
 $0.26
 $0.21
  
Cash dividends declared per common share$0.18
 $0.18
 $0.16
 $0.16
  

(1) The unaudited quarterly condensed financial information for the quarter ended March 31, 2018 and 2017 has been adjusted for the effects of the Correction of Prior Period Balances more fully described in Note 1.


Note 2827– Revenue from Contracts with Customers 


The Company records revenue when control of the promised products or services is transferred to the customer, in an amount that reflects the consideration the Company expects to be entitled to receive in exchange for those products or services. All of the Company's revenue from contracts with customers in the scope of ASC 606 is recognized in non-interest income with the exception of the (gain) loss on other real estate owned, which is included in non-interest expense. income.

The following table presents the Company's sources of non-interest income for the yearyears ended December 31, 2018.2021, 2020, and 2019. Items outside of the scope of ASC 606 are noted as such.
(in thousands)2018
Non-interest income: 
Service charges on deposits 
Account maintenance fees$17,378
Transaction-based and overdraft service charges25,636
Debit/ATM interchange fees19,110
Total service charges on deposits62,124
Brokerage revenue16,480
Residential mortgage banking revenue (a)118,235
Gain on sale of investment securities, net (a)14
Unrealized holding losses on equity securities (a)(1,484)
Gain on loan sales, net (a)7,834
BOLI income (a)8,297
Other income 
Merchant fee income4,565
Credit card and interchange income7,392
Remaining other income (a)55,960
Total other income67,917
Total non-interest income$279,417
(in thousands)202120202019
Non-interest income:
Service charges on deposits
Account maintenance fees$24,137 $22,497 $20,672 
Transaction-based and overdraft service charges17,949 18,341 24,944 
Total service charges on deposits42,086 40,838 45,616 
Card-based fees36,114 28,190 33,051 
Brokerage revenue5,112 15,599 15,877 
Total revenue from contracts with customers83,312 84,627 94,544 
Other sources of non-interest income (a)273,006 327,382 245,280 
Total non-interest income$356,318 $412,009 $339,824 
(a) Not withinThe revenue in the remaining non-interest income line items is out of the scope of ASC 606 accounting guidance and is recognized when earned in accordance with the Company's policies.


Deposit serviceService charges on deposits


UmpquaThe Company earns fees from its deposit customers for account maintenance and transaction-based and overdraft services. Account maintenance fees consist primarily of account fees and analyzed account fees charged on deposit accounts on a monthly basis. The performance obligation is satisfied, and the fees are recognized on a monthly basis as the service period is completed. Transaction-based fees on deposit accounts are charged to deposit customers for specific services provided to the customer, such as non-sufficient funds fees, overdraft fees, and wire fees. The performance obligation is completed as the transaction occurs and the fees are recognized at the time each specific service is provided to the customer.


Card-based fees

In 2021, the Company added the card-based fees line item, which were previously included in the service charges on deposits and other income line items. Prior periods have been reclassified to conform to the current presentation. Card-based fees are comprised of debit and credit card income, ATM fees, and merchant services income. Debit and ATMcredit card income is primarily comprised of interchange fee income and expenses

Debit and ATM interchange income represent fees earned when aour customers' debit and credit cards are processed through card issued by Umpqua is used. Umpqua earns interchange fees from debit cardholder transactions through the Visa payment network. Interchange fees from cardholder transactions represent a percentage of the underlying transaction value and are recognized daily, concurrently with the transaction processing services provided to the cardholder.networks. The performance obligation is satisfied, and the fees are earned when the cost of the transaction is charged to the cardholders' debit or credit card. Certain expenses and rebates directly associated withrelated to the credit and debit card interchange contract are recorded on a net basis with the interchange income.



Merchant fee income represents fees earned by the Bank for card payment services provided to its merchant customers, which are outsource by the Bank to a third party. Income is earned based on a revenue sharing agreement with the third party based on the dollar volume and number of transactions processed on a monthly basis.


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Brokerage revenue


As ofThe Company had brokerage revenue for the year ended December 31, 2018, Umpqua had revenues of $16.5 million forperiods presented mostly from the performance of brokerage and advisory services for its clients through Umpqua Investments. Brokerage fees consistconsisted of fees earned from advisory asset management, trade execution and administrative fees from investments. AdvisoryIn April 2021, the Company sold Umpqua Investments. Prior to the sale, advisory asset management fees arewere variable, since they arewere based on the underlying portfolio value, which is subject to market conditions and asset flows. Advisory asset management fees arewere recognized quarterly and arewere based on the portfolio values at the end of each quarter. Brokerage accounts arewere charged commissions at the time of a transaction and the commission schedule iswas based upon the type of security and quantity. In addition, revenues arewere earned from selling insurance and annuity policies. The amount of revenue earned iswas determined by the value and type of each instrument sold and iswas recognized at the time the policy or contract is written.

Merchant fee income

Merchant fee income represents fees earned by Subsequent to the sale of Umpqua for card payment services providedInvestments, the Company's brokerage revenue relates to its merchant customers. Umpqua outsources these services to a third party revenue share agreements for commissions on brokerage services.

Note 28– Subsequent Events

On October 12, 2021, Umpqua and Columbia announced that their boards of directors unanimously approved a Merger Agreement under which the two companies will combine in an all-stock transaction. On January 26, 2022, Umpqua and Columbia held special meetings of shareholders to provide card payment servicesvote to these merchants. The third party provider passesapprove the payments made by the merchants through to Umpqua. Umpqua, in turn, pays the third party provider for the services it providesmerger agreement and received all required shareholder approvals related to the merchants. These payments to the third party provider are recorded as expenses as a net reduction against fee income. In addition, a portion of the payment received represents interchange fees which are passed through to the card issuing bank. Income is primarily earned based on the dollar volume and number of transactions processed. The performance obligation is satisfied and the related fee is earned when each payment is accepted by the processing network. For the year ended December 31, 2018, Umpqua had merchant processing fee revenue of $4.6 million included in other income.

Credit card and interchange income and expenses

Credit card interchange income represent fees earned when a credit card issued by the Company is used. Similar to the debit card interchange, Umpqua earns an interchange fee for each transaction made with Umpqua's branded credit cards. The performance obligation is satisfied and the fees are earned when the costproposed combination. Completion of the transaction is chargedsubject to remaining regulatory approvals and the cardholders' credit card. Certain expenses and rebates directly related to the credit card interchange contract are recorded net to the interchange income. For the year ended December 31, 2018, credit card and interchange income included in other income was $7.4 million.

Gain/loss on other real estate owned, net

Umpqua records a gain or loss from the salesatisfaction of other real estate owned when controlcustomary closing conditions set forth in the merger agreement. The transaction is expected to close in mid-2022.

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ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND FINANCIAL DISCLOSURE.
Not applicable.


ITEM 9A. CONTROLS AND PROCEDURES.
On a quarterly basis, we carrythe Company carries out an evaluation, under the supervision and with the participation of our management, including our Chief Executive Officer, Principal Financial Officer, and Principal Accounting Officer, of the effectiveness of the design and operation of our disclosure controls and procedures pursuant to Rule 13a-15(b) under the Securities Exchange Act of 1934. As of December 31, 2018,2021, our management, including our Chief Executive Officer, Principal Financial Officer, and Principal Accounting Officer, concluded that our disclosure controls and procedures were effective in timely alerting them to material information relating to us that is required to be included in our periodic SEC filings.
Although we changemanagement changes and improveimproves our internal controls over financial reporting on an ongoing basis, we do not believe that any such changes occurred in the fourth quarter 20182021 that materially affected or are reasonably likely to materially affect our internal control over financial reporting.

REPORT OF MANAGEMENT ON INTERNAL CONTROL OVER FINANCIAL REPORTING
The management of Umpqua Holdings Corporation is responsible for establishing and maintaining adequate internal control over financial reporting as defined in Rule 13a-15(f) under the Securities Exchange Act of 1934. The Company's internal control system is designed to provide reasonable assurance to our management and Board of Directors regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles. The Company's internal control over financial reporting includes those policies and procedures that:
Pertain to the maintenance of records that, in reasonable detail, accurately and fairly reflect the transactions and dispositions of the Company's assets;
Provide reasonable assurance that transactions are recorded as necessary to permit preparation of financial statements in accordance with generally accepted accounting principles, and that receipts and expenditures of the Company are being made only in accordance with the authorizations of management and directors of the Company; and
Provide reasonable assurance regarding prevention or timely detection of unauthorized acquisition, use or disposition of the Company's assets that could have a material effect on the financial statements.
Because of its inherent limitations, internal control over financial reporting may not prevent or detect misstatements. Also, projections of any evaluation of effectiveness to future periods are subject to the risk that controls may become inadequate because of changes in conditions, or that the degree of compliance with the policies or procedures may deteriorate.
Management assessed the effectiveness of the Company's internal control over financial reporting as of December 31, 2018.2021. In making this assessment, wemanagement used the criteria set forth by the Committee of Sponsoring Organizations of the Treadway Commission in Internal Control - Integrated Framework (2013). This assessment included controls over the preparation of the schedules equivalent to the basic financial statements in accordance with the instructions for the Consolidated Financial Statements for Bank Holding Companies (Form FR Y-9C) to meet the reporting requirements of Section 112 of the Federal Deposit Insurance Corporation Improvement Act. Based on our assessment and those criteria, we believemanagement believes that, as of December 31, 2018,2021, the Company maintained effective internal control over financial reporting.
The Company's independent registered public accounting firm has audited the Company's consolidated financial statements that are included in this annual report and the effectiveness of our internal control over financial reporting as of December 31, 20182021 and issued their Report of Independent Registered Public Accounting Firm, appearing under Item 8. The audit report expresses an unqualified opinion on the effectiveness of the Company's internal control over financial reporting as of December 31, 2018.2021.
February 21, 201925, 2022


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ITEM 9B. OTHER INFORMATION.
As disclosed in Note 1 to the Consolidated Financial Statements, a correctionNot Applicable

ITEM 9C. DISCLOSURE REGARDING FOREIGN JURISDICTIONS THAT PREVENT INSPECTIONS

Not Applicable


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The impact for the three months ended March 31, 2018 is as follows:

 (in thousands)     
Condensed Consolidated Statement of IncomeFor the three months ended March 31, 2018
 As reported Adjustment As revised
Interest and fees on loans and leases$227,738
 $1,750
 $229,488
Income before provision for income taxes102,029
 1,750
 103,779
Provision for income taxes24,360
 447
 24,807
Net income77,669
 1,303
 78,972
      
Condensed Consolidated Balance SheetsFor the three months ended March 31, 2018
 As reported Adjustment As revised
Loans and leases$19,314,589
 $(59,242) $19,255,347
Deferred tax liability, net39,277
 (15,126) 24,151
Retained earnings546,330
 (44,116) 502,214


PART III


ITEM 10. DIRECTORS, EXECUTIVE OFFICERS AND CORPORATE GOVERNANCE
DIRECTORS

The responseage (as of February 25, 2022) and business experience and position with Umpqua of our directors are as follows:

Peggy Y. Fowler, age 70, has served as a director since 2009. Ms. Fowler served as CEO and President of Portland General Electric Company ("PGE") (NYSE: POR) from 2004-2008. She continued to this itemserve on the PGE Board from 2009 - 2012, and previously served as Board Chair from 2001-2004. She is incorporated by referencecurrently a director of Hawaiian Electric Industries (NYSE:HE), a position she has held since 2011.

Stephen M. Gambee, age 58, has served as a director since 2005. Mr. Gambee is CEO of Rogue Waste, Inc., a family-owned business providing waste collection, disposal, recycling and environmental services in Southern Oregon. He has served as a senior executive of Rogue Waste (or its predecessor companies) since 1994.

James S. Greene, age 68, has served as a director since 2012. Mr. Greene is founded Sky D Ventures, a private equity and advisory services company serving the financial services and FinTech global market, in 2015 and has continuously served as its Managing Partner.

Luis F. Machuca, age 64, has served as a director since 2010. Mr. Machuca served as President and Chief Executive Officer of Enli Health Intelligence Corporation, a healthcare applications company that activates collaborative care, from January 2002 until its sale on December 31, 2020.

Cort L. O'Haver, age 59, has served as a director since 2017. Mr. O'Haver is President and Chief Executive Officer of the Company and Chief Executive Officer of Umpqua Bank, positions he has held since January 2017.Mr. O'Haver served as Commercial Bank President of Umpqua Bank from April 2014 to Umpqua's Proxy StatementApril 2016 when he became President of Umpqua Bank.

Maria M. Pope, age 57, has served as a director since 2014. Ms. Pope is President and CEO of PGE. She was appointed President on October 1, 2017 and Chief Executive Officer on January 1, 2018. From March 2013 to January 2018, Ms. Pope served as Senior Vice President, Power Supply, Operations, and Resource Strategy for PGE.

John F. Schultz, age 57, has served as a director since 2015. Mr. Schultz serves as Executive Vice President and Chief Operating Officer of Hewlett Packard Enterprise (NYSE: HPE), a position he has held since 2020.Prior to that, he served as HPE's Executive Vice President, Chief Legal and Administrative Officer and Secretary from December 2017 to July 2020, and served as HPE's Executive Vice President, General Counsel and Secretary from November 2015 to December 2017.

Susan F. Stevens, age 71, has served as a director since 2012. Ms. Stevens was a senior executive who retired as head of Corporate Banking for the 2019 annual meetingAmericas at J.P. Morgan Securities Inc. in 2011.She held that position from 2006 until 2011.She was at J.P. Morgan for 15 years.

Hilliard C. Terry, III, age 52, has served as a director since 2010. Mr. Terry, III, most recently served as Executive Vice President and Chief Financial Officer of shareholdersTextainer Group Holdings Limited (NYSE: TGH), from 2012 to 2018. Before joining Textainer, he was Vice President and Treasurer of Agilent Technologies, Inc. (NYSE: A). He serves as a director of Upstart, Inc. (NASDAQ: UPST), a cloud-based artificial intelligence lending platform, a position he has held since February 2019.

Bryan L. Timm, age 58, has served as a director since 2004. Mr. Timm served as President of Columbia Sportswear Company (NASDAQ: COLM) from February 2015 to June 2017 and held the office of Chief Operating Officer from May 2008 to June 2017. He previously served as Chief Financial Officer of Columbia Sportswear.


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Anddria Varnado, age 36, has served as a director since 2018. Varnado is the GM and Head of the Consumer Business at Kohler Company, a global leader in home products, hospitality destinations and systems, a position she has held since 2020. Immediately prior to Kohler, she served as Vice President, Strategy & Business Development, at Macy's, Inc. (NYSE: M) from 2019 to 2020. Prior to Macy's, from 2016 to 2019, she was the Global Head of Strategy & Business Development at Williams-Sonoma, Inc., with strategic responsibility of the portfolio of brands including Williams Sonoma, Pottery Barn, and West Elm.

EXECUTIVE OFFICERS
The age (as of February 25, 2022), business experience, and position of our executive officers and Section 16 officers other than President and Chief Executive Officer Cort O'Haver, about whom information is provided above, are as follows:

Ronald (Ron) Farnsworth, age 51, serves as Executive Vice President/Chief Financial Officer of Umpqua and Umpqua Bank, positions he has held since January 2008 and Principal Financial Officer of Umpqua, a position he has held since May 2007.

Neal McLaughlin, age 53, serves as Executive Vice President/Treasurer of Umpqua and Umpqua Bank, positions he has held since February 2005 and served as Principal Accounting Officer from May 2007 to December 2019.

Frank Namdar, age 56, serves as Executive Vice President/Chief Credit Officer for Umpqua Bank, a position he has held since November 2018. From 2012 to 2018 Mr. Namdar was a senior credit officer at Umpqua Bank.

Torran (Tory) Nixon, age 60, serves as Umpqua Bank President, a position he has held since June 2020. From April 2018 to his promotion to President, he served as Senior Executive Vice President/Chief Banking Officer for Umpqua Bank.He previously served as Umpqua Bank's Executive Vice President/Head of Commercial & Wealth from October 2016 to April 2018 and Executive Vice President/Commercial Banking from November 2015 to October 2016.

Andrew Ognall, age 50, serves as Executive Vice President/General Counsel and corporate Secretary of Umpqua and Umpqua Bank, positions he has held since April 2014.

David Shotwell, age 63, serves as Executive Vice President/Chief Risk Officer of Umpqua and Umpqua Bank, positions he has held since September 2016.Mr. Shotwell served as Umpqua Bank's Chief Credit Officer from 2015 to November 2018.

Lisa White, age 39, serves as Senior Vice President/Corporate Controller of Umpqua and Umpqua Bank, and Principal Accounting Officer of Umpqua, positions she has held since January 2020. She previously served as Umpqua Bank's Senior Vice President/Bank Controller from April 2015 to January 2020.

DELINQUENT SECTION 16(a) REPORTS

Based solely upon our review of (i) Forms 3, 4 and 5 filed for directors and executive officers for the fiscal year ended December 31, 2021, and (ii) their written representations (if applicable) that no Form 5 is required, we believe that all reporting persons made all Section 16 filings required under the captions "Item 1. ElectionSecurities Exchange Act of 1934 with respect to the 2021 fiscal year on a timely basis.

EMPLOYEE CODE OF CONDUCT/CODE OF ETHICS FOR FINANCIAL OFFICERS
The Company has a code of conduct in its employee handbook, including Business Ethics and Conflict of Interest sections. We require all employees to adhere to these policies in addressing legal and ethical issues that they encounter in connection with their work. The policies require our employees to avoid conflicts of interest, comply with all laws and regulations, conduct business in an honest and ethical manner and otherwise act with integrity and in the Company's best interest. All new employees are required to review and understand this ethics code and certify so. Each year all other employees are reminded of, and asked to affirmatively acknowledge, their obligation to follow this ethics code.

138

In addition, the Company has adopted a Code of Ethics for Financial Officers, which applies to our chief executive officer, our chief financial officer (principal financial officer), treasurer, corporate controller (principal accounting officer) and all other officers serving in a finance, accounting, tax or investor relations role. This corporate policy applicable to financial officers supplements our Business Ethics and Conflict of Interest policies and is intended to promote honest and ethical conduct, full and accurate financial reporting and to maintain confidentiality of the Company's proprietary and customer information.
Our Code of Ethics for Financial Officers, and the Business Ethics and Conflict of Interest sections of our employee handbook, are available in the Investor Relations section of our website, https://www.umpquabank.com/investor-relations.

CHANGES IN NOMINATION PROCEDURES
There have been no material changes to the procedures by which shareholders may recommend nominees to our Board of Directors" "Information About since our procedures were disclosed in the proxy statement for the 2021 annual meeting.

Our Statement of Governance Principles, a corporate policy reviewed and approved annually by the Board and available at https://www.umpquabank.com/investor-relations, describes the qualifications that the Company looks for in its Board members. The independent Nominating and Governance Committee has responsibility for recommending Board members.

The Statement of Governance Principles provides that:
Directors should possess the highest personal and professional ethics, integrity and values and be committed to representing the long-term interests of our shareholders
On an overall basis, the Board should have policymaking experience in all of the major business activities of the Company and its subsidiaries
To the extent practical, the Board should be representative of the major markets in which the Company operates
The Board values diversity and the highest professional qualifications in its members

The Board has considered and will continue to consider the gender, ethnicity, background, and professional experiences of current and prospective directors and seeks a diverse group of directors. The Nominating and Governance Committee considers skills that will add value to the Board and those that will be lost upon the departure of a director. Directors must be willing to devote sufficient time to effectively carry out their duties and responsibilities. Directors should not serve on more than three Boards of public companies in addition to the Company's Board.

BOARD COMMITTEES

The table below shows the current membership of the six standing Board committees that meet regularly:
Audit and ComplianceFinance and CapitalCompensationEnterprise Risk and CreditNominating and GovernanceStrategy
Peggy FowlerC
Stephen Gambee
Jim Greene
Luis MachucaC
Cort O'HaverC
Maria Pope
John Schultz
Susan StevensC
Hilliard TerryC
Bryan TimmC
Anddria Varnado


139

Audit and Compliance Committee

The Board has a standing Audit and Compliance Committee that meets with our independent registered public accounting firm to plan for and review the annual audit reports. The Committee meets at least four times per year and is responsible for overseeing our internal controls and the financial reporting process. Each member of the Committee is independent, as independence is defined under applicable SEC and NASDAQ listing rules.

The charter provides that only independent directors may serve on the Audit and Compliance Committee. The charter further provides that at least one member shall have past employment experience in finance or accounting, requisite professional certification in accounting, or any other comparable experience or background which results in the individual's financial sophistication, including being or having been a chief executive officer, chief financial officer or other senior officer with financial oversight responsibilities. The Board has determined that the following Audit & Compliance Committee members meet the SEC criteria for an "audit committee financial expert": Hilliard Terry, Maria Pope and Susan Stevens. The Board previously determined that former Audit and Compliance Committee Chair Bryan Timm also meets the audit committee financial expert criteria. Each of the current members of the Audit and Compliance Committee has education or employment experience that provides them with appropriate financial sophistication to serve on the Committee.

Compensation Committee

The Compensation Committee oversees executive and director compensation, and the Company's policies and strategies relating to human capital management—talent, leadership and culture, including diversity, equity and inclusion. The Committee also oversees administration of the Company's employee benefit plans, including the Umpqua Bank 401(k) and Profit-Sharing Plan and our Supplemental Retirement / Deferred Compensation Plan. All of the directors serving on the Committee are independent, as defined in the NASDAQ listing standards.

Enterprise Risk and Credit Committee

The Enterprise Risk and Credit Committee approves loan and risk management policies including information technology, information security, third party risk and model risk; monitors compliance with those corporate policies; and oversees Umpqua's loan and lease portfolios. The Committee also oversees the Company's enterprise risk management program. In addition to its regular meetings, the Committee reviews and approves extensions of credit to Regulation O officers, directors or their related parties.

Executive Officers," "CorporateCommittee

The Executive Committee may, subject to limitations in our bylaws and under Oregon law, exercise all authority of the Board when the Board is not in session. The Committee is comprised of the Board Chair, Umpqua's CEO and other members selected by the Board Chair. The Committee does not have regularly scheduled meetings.

Finance and Capital Committee

The Finance and Capital Committee oversaw our budgeting process, including the annual operating and capital expenditure budgets. The Committee monitors liquidity and investment policies and oversees capital planning and stress-testing, dividend planning and our stock repurchase program, insurance, our investment portfolio, and all aspects of financial and liquidity risk management and financial performance.

Nominating and Governance Overview"Committee

The Nominating and "Section 16(a) Beneficial Ownership Reporting Compliance."Governance Committee proposes nominees for appointment or election to the Board and conducts searches to fill director vacancies and the CEO position. The Committee oversees the Company's corporate governance processes and Board structure, and periodically reviews the Company's corporate responsibility policies, practices and disclosures, including environmental, social and governance matters. The Committee is comprised of the Board Chair, and the Chair of each Board committee, provided such Chairs are independent. All of the directors serving on the Committee are independent, as defined in the NASDAQ listing standards.



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Strategy Committee

CEO O'Haver chairs the Strategy Committee, formed in 2020 to assume the Executive Committee's responsibilities for the annual Board strategic planning process, including the Board's strategic planning retreat, and consideration of and planning for merger and acquisition opportunities. The Committee monitors and reports on progress toward implementing strategic goals and objectives set by the Board.

ITEM 11. EXECUTIVE COMPENSATION
COMPENSATION DISCUSSION AND ANALYSIS ("CD&A")
Our CD&A is organized into three sections:
Executive Summary
Compensation Process and Decisions
Other Compensation Information
The CD&A describes our executive compensation program for the following "named executive officers":

NameTitle
Cort O'HaverPresident and Chief Executive Officer
Ron FarnsworthExecutive Vice President/Chief Financial Officer
Tory NixonSenior Executive Vice President/President of Umpqua Bank
Andrew OgnallExecutive Vice President/General Counsel
David ShotwellExecutive Vice President/Chief Risk Officer
SECTION 1 - EXECUTIVE SUMMARY
We maintain a strong pay for performance philosophy that links executive compensation to achieving the operating and financial goals set by the Board. Our independent Compensation Committee has built strong governance features into our executive compensation program.

2021 Executive Compensation

The decisions made by the Compensation Committee related to setting 2021 salary and 2021 STI targets, and the amount of equity awards granted in 2021, were based on:

the financial results achieved in 2020 and projected for 2021;
deposit and loan growth in a challenging environment; and
advancing key strategic initiatives including store consolidations and the sale of Umpqua Investments.

The 2021 STI payout determinations were based on the significant financial results achieved in 2021. Umpqua achieved record earnings per share in 2021, driven in part by loan growth and continued strong credit quality, while also implementing an expanded stock purchase program and maintaining our quarterly dividend. The Company did not alter any performance-based compensation programs in response to COVID-19.

Management's focus has been on growth and positioning the Company for the long term by executing on Umpqua Next Gen 2.0. In making its decisions on 2021 executive compensation, the Compensation Committee assessed management's success in advancing strategic initiatives, enhancing shareholder returns, and positively impacting our associates, customers, and communities through the continued pandemic. The Compensation Committee also considered total compensation, assessed competitive data and evaluated individual executive performance.


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Key 2021 executive compensation decisions and Compensation Committee actions, described in more detail below, included:

STI DESIGN AND ACHIEVEMENT
70% based on operating earnings per share and 30% based on advancing key strategic initiatives
Maximum payout of 150% of target
Circuit-breaker provisions require minimum level of performance to receive any payout
Achievement of 2021 STI plan performance metrics at overall 145% payout, driven primarily by the significant OEPS overperformance, which accounted for 70% of the STI and paid out at maximum of 150%
Strategic STI metrics included relationship growth (paid at 150%), ROATCE (paid at 150%) and efficiency ratio (paid at 100%)
Mr. Nixon's target STI percentage increased from 85% to 100%, all other NEOs remained the same as 2020 targets

LTI DESIGN AND ACHIEVEMENT
Vesting of 2018 LTI awards confirmed at 107.5% (ROATCE-based) and 66.6% (TSR-based) in first quarter 2021 based on formula
2021 LTI awards continued to utilize the same return-based metrics relative to peers
Modified peer group and made the ROATCE and TSR peer groups the same for 2021 awards
70% of CEO and 50% of other NEO equity awards performance-based

OTHER COMPENSATION DECISIONS
Mr. Nixon's salary increased 18.2% based on his performance as Umpqua Bank President following his promotion to that position in the first half of 2021
Average 2.9% salary increase for other NEOs based on review of competitive assessment and individual contributions
Reviewed and adjusted peer group for competitive assessment of salary, total cash compensation and total compensation
Modified employment agreements
Compensation Committee engaged new compensation consultant

Performance Focused Compensation Program

The Company has adopted the following executive compensation philosophy, which is reviewed annually by the Compensation Committee, to focus our management team on delivering sustained, long-term financial performance for our shareholders:

STATEMENT OF PHILOSOPHY

Decisions regarding executives' total compensation program design, as well as individual pay decisions, will be made in the context of this itemExecutive Compensation Philosophy and our ability to pay, as defined by our financial success. We designed Umpqua's executive compensation to recognize superior operating performance thereby maximizing shareholder value, and to attract, motivate and retain the high performing executive team critical to our Company's success. Our executive compensation philosophy is: we pay competitive base salaries and we incentivize and strongly reward performance.

Objectives: Umpqua Bank is incorporated by referencecommitted to providing competitive compensation opportunities based on performance to our executives who collectively have the responsibility for making our Company successful. Within that context, our prime objectives are to:
Attract and retain highly qualified executives that portray our Company culture and values
Motivate executives to provide excellent leadership and achieve Company short and long-term goals
Provide substantial performance-related incentive compensation that is aligned to our business strategy and directly tied to meeting specific business objectives and avoiding unnecessary and excessive risks that threaten the value of the Company
Strongly link the interests of executives to the Proxy Statement,value derived by our shareholders from owning Company stock

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Connect the interests of our executives, our employees, and our shareholders and other stakeholders
Be fair, ethical, transparent, and accountable in setting and disclosing executive compensation

Components of Compensation:

Base Salary – Base pay opportunities should be fully competitive with other relevant organizations within the markets in which we compete. Individual salary determinations involve consideration of qualifications, performance, behaviors, leadership, and culture.

Short-Term Incentive – Consistent with competitive practices, executives should have a significant portion of their targeted annual total cash compensation at risk, contingent upon the Company meeting its strategic goals including profitability targets, achievement of personal goals, and appropriate risk management including regulatory compliance.

Long-Term Incentives – Executives who are critical to our long-term success should participate in long-term incentive opportunities. At least 50% of equity awards should be "performance-based," to link a significant portion of total compensation to shareholder value.

Executive Benefits – We offer benefit programs, such as health insurance, 401(k) plan, vacation, and life insurance, similar to the programs that are offered to our employees.

The elements of 2021 executive compensation retained the same principal compensation components from 2020: base salary, short-term cash incentives under an annual plan (STI), and long-term incentives (LTI) consisting of performance-based equity awards (PSAs) and equity awards that vest ratably over three years (RSUs).
Component
Fixed or
At Risk
Primary Purpose
Base SalaryFixedProvide fixed cash compensation based on experience, skills, responsibilities, and competitive pay levels. Individual salary determinations involve consideration of performance.
STIAt RiskConsistent with competitive practices, executives should have a significant portion of their targeted annual total cash compensation at risk, contingent upon the Company meeting its strategic goals, including profitability targets, achievement of personal goals and development, and appropriate risk management.
LTI/RSUsAt RiskAct in the best interests of shareholders by aligning interests over the long term and as a retention device to continue to work for the Company.
LTI/PSAsAt RiskFocus on generating a total shareholder return and return on tangible common equity that is comparable to the Compensation Committee selected peer group. Act in the best interests of shareholders by aligning interests over the long term and as a retention device to continue to work for the Company.

% of Target Annual
Cash Compensation
that was
% of Total Annual
Compensation
that was
% of Total
Compensation
paid in
FixedAt RiskFixedAt RiskCashEquity
O'Haver, Cort50%50%22%78%54%46%
Farnsworth, Ron56%44%29%71%62%38%
Nixon, Tory50%50%24%76%59%41%
Ognall, Andrew59%41%36%64%72%28%
Shotwell, David59%41%34%66%68%32%


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Strong Governance Features

The effectiveness of our executive compensation program depends upon sound pay-for-performance practices, as well as certain pay practices that we chose not to implement.
WHAT WE DOWHAT WE DON'T DO

Independent Compensation Committee that engages its own advisors
Stock retention (hold-to-retirement) requirement for executive officers—75% of net equity awards
Stock ownership requirements for executive officers
Clawback provisions applicable to all incentive compensation
Minimum one-year vesting on equity awards
Annual review of peer groups
Annual best practices review and competitive assessment of compensation with independent consultant

X    No single trigger change-in-control provisions
X    No tax gross-ups on severance or change-in-control benefits
X    Hedging and pledging of Company stock is prohibited
X    Dividends on equity awards paid only upon vesting
X    No significant perquisites
X   No repricing, reload or exchange of stock options without shareholder approval
X    No guaranteed bonuses
X    No personal use of Company's leased aircraft

SECTION 2 – COMPENSATION PROCESS AND DECISIONS

Roles and Responsibilities of the Compensation Committee

The Compensation Committee carries out the Board's overall responsibilities with respect to executive compensation. The Board reviews the CEO's performance with respect to his leadership of the organization and the Company's financial performance and successful execution of the strategic plan. The CEO is not present during discussions regarding his compensation. All Committee members are required to meet the NASDAQ and SEC independence requirements.

The Compensation Committee operates under a written charter, which is posted on our website at www.umpquabank.com/investor-relations. The Committee annually reviews its charter and recommends changes to the Board. The Committee Chair sets the Committee's meeting agenda and calendar. As authorized by its charter, the Committee hires independent advisors and consultants for advice on compensation matters.

Each year the Compensation Committee engages in extensive executive compensation discussions in multiple meetings with its independent consultant. The Committee reviews total compensation and total cash compensation and approves each of the elements of executive officer compensation, and reviews whether compensation programs and practices carry undue risk. The typical cycle of executive compensation discussions and decisions is:
Q1Q2Q3Q4
Review financial results and executive officer performanceReview peer groupAnnual best practices and compensation trends review with consultantAnnual competitive assessment of executive compensation compared to peers
Set STI and LTI metrics; confirm achievement of prior year STI and LTI vestingDiscuss say-on-pay resultsEquity plan/award dilution and overhang analysisSTI and LTI plan design review
Set salaries and STI target %; determine LTI amounts



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Say-on-Pay Vote and Shareholder Outreach

Our say-on-pay resolution at the 2020 and 2021 annual meetings received a favorable vote from over 95% of the shares voted. Our Compensation Committee considered the results of the votes in making compensation decisions impacting 2021 compensation of our named executive officers. During our governance-focused shareholder outreach we did not receive any questions or concerns regarding our executive compensation program.

Role of the Compensation Consultant/Evaluation of Independence

The Compensation Committee reviews information provided by recognized, independent compensation consultants including survey or "benchmarking" data, peer group recommendations and plan design suggestions. The Committee uses this information to understand prevailing market practices and aggregate, as well as component, compensation packages provided by similarly sized financial services companies.

In 2020, the Compensation Committee engaged Mercer as its compensation consultant. The Committee received information from Mercer assessing that firm's independence and the Committee made its own assessment of the independence of Mercer pursuant to SEC rules and concluded that no conflict of interest exists that would prevent Mercer from independently advising the Committee. In 2020 and 2021, Mercer also provided non-executive compensation services to Umpqua Bank, including consulting on, and serving as the broker for, our employee health and certain welfare benefits plans. In 2020, the Bank paid Mercer $250,000 related to design and implementation of our benefit programs, and our benefit plan vendors paid $1.1 million in commissions to Mercer, representing less than 0.005% of Mercer's revenues. No individual consultant or personnel who provided executive compensation services received any additional compensation as a result of Mercer providing these other services.

The Committee engaged Mercer and sought advice from Mercer with respect to STI and LTI design, peer group make-up, and competitive assessment of executive officer compensation.

Role of Management

Our CEO is actively engaged in recommending the compensation of our other named executive officers. At the end of each fiscal year, he reviews with the Compensation Committee the performance of each executive officer and recommends the level of base salary, incentive compensation and equity awards. The Committee reviews those recommendations and compares them with market information to ensure that executive compensation is competitive, and that the CEO is exercising appropriate discretion. The Committee reviews, and ratifies or approves, all components of the compensation for executive officers covered by NASDAQ requirements, including salary, annual incentives and long-term incentive compensation.

Our human resources executive, the Chief People Officer, works with our CEO, the Compensation Committee, business unit executives, the General Counsel and, as appropriate, outside counsel and consultants to recommend and design the overall structure of the Company's incentive and benefit plans.

Competitive Assessment and Relative Performance Peers

Each year the Compensation Committee reviews peer groups with its consultant. In 2020, the Committee engaged Mercer to review the peer group used to assess competitiveness of overall compensation and the mix of compensation elements. The peer group selected for this review includes the following banks and bank holding companies with asset size and market capitalization between Synovus Financial Corp.; TCF Financial Corporation; East West Bancorp, Inc.; BOK Financial Corporation; Wintrust Financial Corporation; Valley National Bancorp; Cullen/Frost Bankers, Inc.; Associated Banc-Corp; Hancock Whitney Corporation; Prosperity Bancshares, Inc.; Webster Financial Corporation; Commerce Bancshares, Inc.; UMB Financial Corporation; PacWest Bancorp; Fulton Financial Corporation; First Midwest Bancorp, Inc.; Bank of Hawaii Corporation; Atlantic Union Bankshares Corporation; Cathay General Bancorp; Cadence Bancorporation; Hope Bancorp, Inc.; Ameris Bancorp; WesBanco, Inc.; and Trustmark Corporation. The Committee considered the total assets and market capitalization of the proposed peers and the Company's position in the 48th percentile for asset size and 56th percentile for market capitalization. Umpqua's $29.6 billion of assets compared to the largest peer at $54.1 billion and the smallest peer at $15.7 billion and a median of $30.1 billion; Umpqua's market capitalization of $2.4 billion compared to the highest peer at $6.6 billion and the lowest at $1.0 billion and a median of $2.2 billion.


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The Compensation Committee primarily used the competitive assessment from October 2020 to set 2021 salaries, determine the amount of 2021 equity awards and set STI target incentive levels. Projected total compensation of executive officers was within +/-15% of market median for each executive's role, scope of responsibility, and experience.

The Compensation Committee reviewed the competitive assessment peers and selected a similar peer group for the relative LTI/PSAs (both for ROATCE and TSR based equity awards), consisting of the following banks and bank holding companies that operate similar banking businesses as to the Company: Synovus Financial Corp.; East West Bancorp, Inc.; BOK Financial Corporation; Wintrust Financial Corporation; Valley National Bancorp; Cullen/Frost Bankers, Inc.; Associated Banc-Corp; Hancock Whitney Corporation; Prosperity Bancshares, Inc.; Webster Financial Corporation; Commerce Bancshares, Inc.; UMB Financial Corporation; PacWest Bancorp; Fulton Financial Corporation; Signature Bank; First Midwest Bancorp, Inc.; Bank of Hawaii Corporation; Cadence Bancorporation; Old National Bancorp; FNB Corporation; Western Alliance Bancorp; BankUnited, Inc.; and Trustmark Corporation.

Performance-Based Plan Design and Objectives

A significant component of compensation is related to Company performance. We believe that an executive's compensation should be tied to how well the Company performs, as well as the individual executive and the executive's team against both financial and non-financial goals and objectives. Other than ROATCE, which we believe is a critical metric to monitor and incentivize management's focus on continuing to provide returns to our shareholders, our STI and LTI plan metrics differ to promote a range of business developments while maintaining a focus on building long-term value.

Strategic ObjectiveCompensation Component or Metric
Align pay with performance
OEPS (Performance measure for STI)
Advance key short- and long-term strategic objectives
Business customer relationship growth (Performance measures for STI)
Efficiency ratio (Performance measure for STI)
Achieve long-term profitable growth and returns
ROATCE (Performance measure for STI and LTI)
Link executive compensation to shareholder returns, emphasize need for long-term financial performance
TSR (Performance measure forLTI)

Our executives play a major role in achieving OEPS performance and we believe that increasing OEPS, focusing on competitive ROATCE results, achieving our strategic objectives, and deploying excess capital will, over time, result in long-term value creation for shareholders.

For our STI, OEPS targets are set by the Compensation Committee based on the Company's Board-approved budget, which includes growth and expense targets that align with our strategic initiatives. Our historic OEPS achievement and STI payout levels for that component are:
OEPS for 75%OEPS for 100%
YearPayoutPayoutOEPSActual Payout %
2017$1.10-$1.179$1.18-$1.259$1.26100%
2018$1.31-$1.409$1.41-$1.489$1.51125%
2019$1.48-$1.579$1.58-$1.659$1.5475%
2020$1.23-$1.329$1.33-$1.409$1.47125%
2021$1.24-$1.319$1.32-$1.399$1.95150%


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For our LTI, historical TSR-based equity awards are measured comparing the Company's TSR to the KRX Index , an index of regional bank stocks compiled by Keefe, Bruyette and Woods, Inc., an investment bank with expertise in the financial services sector. The KRX is comprised of approximately 50 similarly sized regional bank and bank holding company stocks, including Umpqua. The peer group for our historical ROATCE metric was the same peer group as the Compensation Committee utilized for its annual competitive assessment of compensation. We believe TSR directly links executive compensation to the returns realized by our shareholders, and that a measure based on return on equity links executive compensation to the creation of long-term value for shareholders, and the combination of metrics ensuring that our awards are not advantaged or penalized by general market conditions.
The following are the historic LTI vesting levels:
Vesting
Year of AwardYear VestedPercentage
2014 (TSR-based)201748%
2015 (TSR-based)201883%
2016 (TSR-based)201989%
2016 (ROATCE-based)2019107%
2017 (TSR-based)2020106%
2017 (ROATCE-based)2020102%
2018 (TSR-based)202167%
2018 (ROATCE-based)2021108%

Elements of 2021 Compensation

Base Salary. Base salary provides a secure base of cash compensation for executives, in an amount that is designed to be competitive with the market. Executive salary increases do not follow a preset schedule or formula; however, the following are considered when determining appropriate salary levels:

The individual's current and sustained performance results and the methods utilized to achieve those results
Non-financial performance indicators, to include strategic developments for which an executive has responsibility (such as product development, expansion of markets, increase in organic loan or deposit growth and acquisitions) and managerial performance (such as service quality, sales objectives and regulatory compliance)
Company financial performance
Peer data through competitive assessment reports
Promotions and changes in scope of job duties

NameBase Salary
Increase Over
Salary Prior Year-End
%
O'Haver$1,050,0005%
Farnsworth$510,0002%
Nixon$650,00018%
Ognall$460,0005%
Shotwell$410,000-%

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STI. At the beginning of each year, the Board of Directors, upon the recommendation of the Compensation Committee, approves the STI plan for our named executive officers. The Compensation Committee recommends the target incentive as a percentage of base salary based on peer and market data for similar positions, total compensation and internal groupings of executives.
Name
Target Incentive
as a % of
Base Salary
Increase Over
Prior Year Target
%
O'Haver100%-%
Farnsworth80%-%
Nixon100%18%
Ognall70%-%
Shotwell70%-%

The Committee also assigns a maximum incentive above the target incentive (150% payout for 2021), and the minimum performance required to receive a payout (50% payout for 2021). Achievement of the target incentive is based on the success of the Company and the individual executive in certain performance areas. The Committee considered a variety of performance metrics and goals, and determined the following categories would focus the named executive officers on objectives that would benefit the Company and its shareholders:
Performance MeasureWeightingAchievement %Payout %
OEPS70%150%105%
Strategic Goal #1
Efficiency Ratio
10%100%10%
Strategic Goal #2
ROATCE
10%150%15%
Strategic Goal #3
Net Relationship Goal
10%150%15%
Payout %145%

The Compensation Committee uses primarily objective elements for annual incentive plans. The CEO reports individual executive performance, which includes subjective assessments, to the Compensation Committee. Our annual incentive plans expressly provide the Compensation Committee authority to apply "negative discretion" to reduce awards.

The Compensation Committee selected OEPS as the primary financial performance metric for the following reasons:
Earnings per share is the key indicator of profitability
EPS aligns the interests of executive officers with shareholders
OEPS eliminates income and expense items as described below

When calculating OEPS, we exclude the following items due to their one-time nature or relationship to market externalities:
Gains or losses on our junior subordinated debentures carried at fair value resulting from changes in interest rates and the estimated market credit risk adjusted spread that do not directly correlate with the Company's operating performance
Gains or losses from the change in fair value of the Company's mortgage servicing rights, swap derivatives and loans
Net gains or losses on investment securities
Expenses that are related to the completion and integration of mergers and acquisitions or related to exit or disposal costs of certain business activities

Historically, when relevant, we have also excluded goodwill impairment charges or bargain purchase gains. All items are excluded net of their tax impact. We calculate operating earnings (loss) per diluted share by dividing operating earnings by the same diluted share total used in determining diluted earnings per common share.


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The Company does not offer guidance on our OEPS, earnings per share or growth rate targets, and we regard these internal targets as confidential. However, we provide the Company-wide OEPS target on a historical basis. The OEPS target for 100% payout of the financial component is intended to be challenging but achievable, tied to completion of strategic initiatives and requiring year-over-year growth or increases in value relative to economic conditions. The targets set for 2021 were:
OEPS RangePayout Level
<$1.150%
$1.16-$1.23950%
$1.24-$1.31975%
$1.32-$1.399100%
$1.40-$1.479125%
> $1.48150%

In January 2022, the Compensation Committee reviewed 2021 OEPS and strategic initiative results for each of the named executive officers and discussed with the CEO any potential risk modifiers. Each of our incentive plans included a risk modifier, providing for potential reduction or elimination of incentive pay if participants failed to maintain satisfactory regulatory compliance or failed to demonstrate appropriate risk management practices. The Committee confirmed that the Company's OEPS for 2021 was at the 150% payout range. The following reconciles our reported earnings per diluted share for 2021 to our operating earnings per diluted share:
OEPS to EPS Reconciliation
OEPS$1.95
Mortgage servicing rights fair value loss$0.05
Fair value loss of swap derivative$0.04
Fair value on loans$0.01
Net gain on sale of debt securities and equity securities$(0.01)
Exit and disposal costs$(0.06)
Merger related expenses$(0.07)
GAAP EPS$1.91

The Committee also confirmed the named executive officer's payout of the strategic goal components as follows:
Efficiency ratio at 58.03% in the target (100%) range of 58.0% – 60.9%
ROATCE at 15.93% in the maximum payout (150%) range of above 13.0%
Relationship growth at 150%

The efficiency and ROATCE ratio targets for 2021 were:
Efficiency RatioROATCEPayout Level
<67%<6.9%0%
64-66.9%7.0-8.49%50%
61-63.9%8.5-9.9%75%
58-60.9%10-11.49%100%
55-57.9%11.5-12.9%125%
>54.9%>13%150%

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The Compensation Committee reviewed the growth goal, which was originally conceived as a number of new accounts goal in the Company's Corporate Banking and Community Banking business units at year end as compared to 2020. The absolute number of accounts did not meet the original growth targets. As reflected in the significant OEPS over-performance for the year and loan and deposit growth, the Middle Market (or Corporate) and Community Banking business units grew and increased profitability, primarily by generating new business in higher profitability bands. The Community Banking group exceeded budgeted pre-tax income by 11.8% and prior year pre-tax income by 9.6%. The Middle Market group exceeded budgeted pre-tax income by 8.7% and prior year pre-tax income by 8.5%. Both groups achieved net gains in number of relationships in the top five (of nine) profitability bands and exited unprofitable relationships. As such, the committee assessed the goal with these considerations in mind and determined to certify achievement of this goal at 150%.

The 2021 incentive compensation tied to strategic initiative goals and awarded to each named executive officer (with the percentage indicating percent of overall incentive target opportunity for the specific metric), was:
Executive OfficerEfficiency% of TargetROATCE% of TargetRelationship Growth% of Target
O'Haver$105,00010%$157,50010%$157,50010%
Farnsworth$40,80010%$61,20010%$61,20010%
Nixon$65,00010%$97,50010%$97,50010%
Ognall$32,20010%$48,30010%$48,30010%
Shotwell$28,70010%$43,05010%$43,05010%

The 2021 incentive compensation awarded to each named executive officer (with the percentage indicating percent of overall target incentive opportunity for the specific metric), was:
% ofCorporate% of
Executive OfficerOEPSTargetStrategicTarget
O'Haver$1,102,50070%$420,00030%
Farnsworth$428,40070%$163,20030%
Nixon$682,50070%$260,00030%
Ognall$338,10070%$128,80030%
Shotwell$301,35070%$114,80030%

In addition to specific business unit goals, Mr. O'Haver assessed each of the other named executive's performance in managing their business unit, contributing to the executive leadership team and handling the challenges created by the COVID-19 pandemic, and presented his assessment to the Compensation Committee when discussing his recommendations for each executive. The Committee places significant weight on the CEO's incentive award recommendations, but the Committee independently reviewed and approved those recommendations, and considered the performance evaluations in determining whether to approve the recommended award or to exercise negative discretion.

The total 2021 STI compensation approved by the Board and paid in the first quarter of 2022 is:
NameTotal PaidTarget
Total as a
% of Target
O'Haver$1,522,500$1,050,000145%
Farnsworth$591,600$408,000145%
Nixon$942,500$650,000145%
Ognall$466,900$322,000145%
Shotwell$416,150$287,000145%


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LTI. Under the shareholder-approved 2013 Incentive Plan, we may award stock options, stock appreciation rights, restricted stock awards, restricted stock units, performance share awards, and performance compensation awards. The Committee has historically awarded RSUs that vest ratably over time and PSAs with relative performance metrics as the LTI component of executive compensation. The Committee selects all executive-level participants and determines participation levels and the terms and conditions of all awards made under the captions "Directorplan subject to plan requirements including minimum vesting periods. A maximum of 400,000 shares may be granted under the plan to an individual pursuant to stock options and stock appreciation rights during any one-year period; for any other award, a maximum of 200,000 shares may be granted under the plan to an individual during any one-year period. The Committee typically determines the cash value of proposed equity awards at its January meeting and sets the grant date in February or March with the number of shares based on the closing price of the Company's common stock on the day before the grant date.

In 2021, the Committee maintained the following mix of equity awards, consistent with the prior year:
RSUsPSA
O'Haver30%70%
Farnsworth50%50%
Nixon50%50%
Ognall50%50%
Shotwell50%50%

The Committee continued to use two performance metrics for LTI awards granted in 2021—half of the awards vest based the Company's ROATCE and the other half vest based on Company TSR, each over a three-year period. In 2021, the Committee decided to use the same peer group for ROATCE and TSR performance. The 2021 LTI awards to executive officers were subject to the following vesting conditions:
Umpqua's 3-Year Performance to Peer GroupVesting
Lower than 50%-%
50%50%
Between 50% and 100%*
100% (Umpqua's TSR or ROATCE performance equals or exceeds peer performance)100%
Between 100% and 150%*
At or above 150%150%
*    When performance is between 50% and 100% relative to peers, such results will be interpolated on a straight-line basis to determine the applicable vesting percentage. For example, TSR or ROATCE performance of 80% or 111% will result in 80% or 111%, respectively, of the award vesting.

In January 2021, the Compensation Committee approved awards to Mr. O'Haver of 40,630 ROATCE-based PSAs, 40,630 TSR-based PSAs and 34,825 RSUs with an accounting value at grant of $2.2 million. After reviewing competitive data for equity awards to, and total compensation of, the CEO position, the Committee determined that the aggregate equity awards to the CEO should be valued at not less than his base salary and target cash incentive. CEO O'Haver recommended the amount and mix of other named executive officer equity awards; the Committee reviewed and approved the CEO's recommendations based on the competitive assessment and the CEO's evaluation of individual performance.

In February 2021, the Committee confirmed the satisfaction of vesting conditions of performance-based awards originally granted in 2018 as follows:
Year of PSA GrantYear Vested
Vesting
Percentage
2018 (ROATCE-based)2021107.5%
2018 (TSR-based)202166.6%

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Other Annual Compensation - Benefits and Perquisites. We provide the following benefit programs to executive officers and to other employees:
Benefit Plan
Executive Officers
and
Key Managers
and Contributors
All Full Time
Employees
401(k) Plan
Group Medical/Dental/Vision
Group Life and Disability
Severance
Change in Control
Supplemental Retirement/Deferred Compensation Plan
Umpqua sponsors and administers a 401(k) salary deferral and profit sharing plan covering substantially all employees of the Company and its subsidiaries. The qualified plan is subject to ERISA. Participants may elect to contribute 100% of eligible compensation to the plan each year, subject to applicable IRC limits on annual employee deferrals.In 2021, the Company made a matching contribution of 50% of each participant's salary deferral, up to 8% of eligible compensation (or a maximum of 4% of eligible payroll deferrals by associates). Our named executive officers are eligible to participate in the plan on the same terms and conditions as other employees.

The Company adopted a non-qualified Supplemental Retirement and Deferred Compensation Plan in 2008.The deferred compensation component of the SRP/DCP is available to a select group of officers determined by the Committee based on their position, duties and compensation level. All named executive officers are currently eligible to participate. Participants may elect to defer up to 50% of their salary or a portion of their annual cash incentive payment into a plan account. The Company did not make discretionary contributions to deferred compensation accounts in 2021. The supplemental retirement component of the SRP/DCP is provided for senior officers, primarily the CEO and executives who report to the CEO, who are selected by the Committee. All named executive officers are currently eligible to participate. Each year the Committee determines whether to recommend to the Board that the Company make a discretionary contribution to the supplemental retirement component of the SRP/DCP. The Compensation Committee did not recommend a contribution in 2021. Participants may invest deferred compensation and Company contributions in mutual funds like those available under the 401(k) plan. The Company does not guarantee earnings or pay interest on elective deferrals or Company discretionary contributions.

Umpqua has adopted a policy that governs use of the aircraft leased by the Company. That policy generally provides that the CEO or CFO must approve any use of this aircraft and it prohibits any purely personal use, regardless of whether the officer reimburses the Company for that use. If the officer is accompanied on a business trip by a spouse or other guest, the officer must reimburse the Company for the spouse or guest's use of the aircraft in accordance with the Standard Industry Fare Level formula. If the officer's spouse accompanies the officer on the aircraft for the purpose of participating in business functions, that use is not deemed to be personal use.

SECTION 3 – OTHER COMPENSATION INFORMATION

Risk Assessment and Bank Regulatory Requirements

The Company develops and implements compensation plans that provide strategic direction to the participant and engage and reward them for the Company's success, which we believe contributes to shareholder value. We believe our approach to goal setting, establishing targets with payouts at multiple levels of performance, evaluation of performance results and negative discretion in the payout of incentives help to mitigate excessive risk-taking that could harm Company value or reward poor judgment.


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Compensation policies and practices are determined by reviewing compensation analyses including industry/market benchmarking reports to determine competitive pay packages. The Company's variable pay programs are designed to reward outstanding individual and team performance while mitigating risk taking behavior that might affect financial results. Performance incentive rewards for all plans continue to be focused on results that possibly impact earnings, profitability, credit quality, reasonable loan growth, deposit growth, sound investment advice, superior customer service, sound operations and compliance, sustainable culture, and leadership excellence. Incentive plans, which are reviewed and revised on an annual basis, have defined terms and conditions that enable the Company to adjust the final scoring and payment of the plan, including adjustments that may only become apparent upon an after the fact review. In addition, some incentive plans may have specific and defined holdbacks and modifiers enabling adjustments at the time of payout.

Generally, there is more oversight of plans that have a higher degree of risk, larger payouts, and those plans that could have the greatest negative impact on the Company's safety and soundness, such as plans for Commercial, Retail, Mortgage and Umpqua Investments. The more risk associated with the incentive plan the more review and approval hurdles must be crossed before payment is made. In January 2021, the Compensation Committee met with executive officers to review the incentive compensation plans and concluded that, based on the controls described above and elsewhere in this proxy statement, those plans do not present risks that are reasonably likely to have a material adverse effect on the Company.

When evaluating risk, the Compensation Committee noted that OEPS, which is based on audited financial results, is the primary financial component of annual incentive compensation. In this environment, operating costs and the net interest margin are the primary drivers of OEPS. The Committee and the Board receive regular reports about OEPS and the steps taken by management to address operating efficiencies, deposit prices and loan yields. The degree of oversight devoted to OEPS is a strong risk control.

In addition, the Company has adopted compensation practices, as discussed in this proxy statement, that discourage excessive or unnecessary risk-taking, such as:

Requiring executives to acquire and hold substantial ownership positions in company stock
Implementing "clawback" provisions in incentive plans
Adopting a "hold to retirement" policy with respect to 75% of the net gains from equity awards

The agreements with our named executive officers also provide that Umpqua shall not pay any benefit to the extent that such payment would be prohibited by the provisions of Part 359 of the regulations of the Federal Deposit Insurance Corporation, as the same may be amended from time to time.

Internal Pay Equity

In January 2021, the Compensation Committee considered internal pay equity when it reviewed the total compensation paid to the CEO, as compared to the other named executive officers and the CEO's other direct reports. Based on its review, the Committee was satisfied that the comparative relationship between the compensation of the CEO and Umpqua's other named executives is appropriate.

Equity Compensation Practices

In general, we issue long-term equity incentives to our named executive officers at the following times:
upon initial employment with the Company
in the first quarter of each year, in connection with establishing the long-term incentive compensation component of their compensation and at the same time as equity awards made to non-executive employees; and
in connection with a significant advancement or promotion or a significant change in compensation arrangements.


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Stock Ownership and Retention Policies

We believe that key executives should have a significant stake in the performance of the Company's stock, to align their decisions with creating shareholder value and to minimize negative market perceptions caused by excessive insider sales of Company shares. Our Statement of Governance Principles (posted on our website) requires directors and executive officers to accumulate a meaningful position in Company shares. Our stock ownership requirement for outside directors and executive officers is tied to a multiple of director compensation for directors and a multiple of base salary for the executive officers, as noted below:
Minimum Ownership
Position(multiple of annual base salary/annual director compensation)
CEO4
President/Senior EVP2
Other EVPs1.5
Outside Director4
Under this policy, share ownership is determined from the totals on Table 1 of SEC Form 4, which includes unvested equity awards, and shares in which beneficial ownership is disclaimed. Compliance with share ownership guidelines is reviewed annually by the Nominating and Governance Committee. This minimum ownership must be achieved within five years after the officer or director takes office. As of December 31, 2021, all directors and executive officers satisfied these requirements or had not yet served for five years.

In addition, named executive officers must retain a substantial portion of the equity awards granted by the Company. A named executive officer must retain 75% of the following awards until the officer retires:

Gains from option exercises (shares remaining after payment of the exercise price and taxes)
Vested RSAs and PSAs (net of tax withholdings)
Shares issued in payment of RSUs (net of tax withholdings)

Exceptions to this holding requirement may be granted only by the Compensation Committee based upon bona fide personal financial need or family hardship, including divorce or death of a spouse.

Directors and executive officers may sell no more than 15,000 shares per calendar year unless he or she obtains authorization in a hardship situation from the Committee. A director or officer may, however, sell shares to cover the exercise price and estimated taxes associated with an option exercise or RSA vesting.
In 2021, the named executive officers, as a group, acquired 183,986 shares of Company stock through vesting of RSAs or PSAs and exchanged 65,218 shares to pay taxes in connection with vesting.

Hedging and Pledging

We prohibit directors and executives from engaging in transactions in which they may profit from short term speculative swings in the market value of Umpqua stock. These prohibited transactions include "short sales" (selling borrowed securities which the seller hopes can be purchased at a lower price in the future); "short sales against the box" (selling owned, but not delivered securities); "put" and "call" options (publicly available rights to sell or buy Umpqua shares at a specific price within a specified period of time); and derivative transactions. The Company and its affiliates will not make a loan to directors or executive officers secured by Company stock, and directors and executive officers are not permitted to pledge Company stock.


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Severance and Change in Control

The occurrence or potential occurrence of a change in control transaction can create uncertainty regarding the continued employment of our executive officers. These transactions often result in significant organizational changes, particularly at the senior executive level. We believe that change in control benefits eliminate or at least reduce any reluctance of executive officers to actively pursue potential change in control transactions that may be in the best interest of shareholders and are competitive in the industry. Accordingly, we provide such protection for our named executive officers under their respective employment agreements. Our CEO recommends to the Compensation Committee the level of benefit to be provided to an executive, and the Committee considers that recommendation and makes a final decision. We consider these severance protections to be an important part of an executive's compensation and consistent with similar benefits offered by our competition.

All of our change in control provisions are "double trigger," "Compensationsuch that the benefit is paid only if there is both a change in control transaction and a qualifying termination of employment. As a condition to receiving these severance benefits, the executive must agree non-compete or non-solicit covenants for a period following separation.

COMPENSATION TABLES

SUMMARY COMPENSATION TABLE

The following table summarizes the total compensation awarded to, paid to or earned by the named executive officers for the fiscal year ended December 31, 2021.
Name and Principal PositionYearSalaryBonus
Stock
Awards
Option
Awards
Non-Equity
Incentive Plan
Compensation
Change in
Pension Value
and
Nonqualified
Deferred
Compensation
Earnings
All Other
Compensation
Total
(a)(b)(c)(d)(e)(1)(f)(g)(2)(h)(i)(3)(j)
O'Haver, Cort2021$1,050,000$2,179,438$1,522,500$8,769$4,760,707
President and CEO2020$1,000,000$2,095,865$1,208,333$18,654$4,322,852
2019$950,000$1,892,548$741,000$21,298$3,604,846
Farnsworth, Ron2021$510,000$669,267$591,600$10,400$1,781,267
EVP/CFO2020$500,000$649,067$466,000$12,515$1,627,582
2019$500,000$598,547$332,000$15,899$1,446,446
Nixon, Tory2021$650,000$1,132,645$942,500$20,369$2,745,514
Sr EVP/Chief2020$550,000$798,838$558,663$18,789$1,926,290
Banking Officer2019$550,000$698,320$365,200$22,043$1,635,563
Ognall, Andrew2021$460,000$360,349$466,900$11,800$1,299,049
EVP/General Counsel2020$440,000$349,509$358,820$12,515$1,160,844
Shotwell, David2021$410,000$386,111$416,150$11,800$1,224,061
EVP/Chief2020$410,000$424,394$334,335$12,515$1,181,244
Risk Officer2019$390,000$566,519$226,563$17,599$1,200,681
(1)    Fair value of stock awards issued during the year(s) shown; no option awards were issued. The assumptions made in calculating these values are disclosed in Notes 1 (Stock-Based Compensation discussion) and 20 to our Consolidated Financial Statements in our 2021 annual report on Form 10-K. The maximum value of the stock awards with performance conditions was: O'Haver $2,315,301; Farnsworth $511,839; Nixon $866,229; Ognall $275,579; and Shotwell $295,296.
(2)    Earned and awarded under the Company's 2021 annual incentive plan in the year(s) noted but paid in Q1 2022.

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(3)    The table below itemizes the amounts shown in column (i), All Other Compensation, for 2021.
Name
Parking
and Auto
Annual Dues
and Club
Memberships
Match
Contribution
to 401(k)
Payments
related
to Position
Elimination
Miscellaneous
O'Haver$3,660$4,909$200
Farnsworth$10,200$200
Nixon$3,660$4,909$11,600$200
Ognall$11,600$200
Shotwell$11,600$200

COMPENSATION AGREEMENTS
The table below sets forth the material provisions of our current named executive officer employment agreements:
ExpirationSeveranceChange in
Name
Date (1)
Benefit (2)
Control (3)
O'Haver12/31/202424 mo. salary + 200% of target incentive30 mo. salary + 250% of target incentive + up to 30 mos. of COBRA reimbursement
Farnsworth12/31/202412 mo. salary24 mo. salary + 200% of target incentive + up to 24 mos. of COBRA reimbursement
Nixon12/31/202412 mo. salary24 mo. salary + 200% of target incentive + up to 24 mos. of COBRA reimbursement
Ognall12/31/202412 mo. salary24 mo. salary + 200% of target incentive + up to 24 mos. of COBRA reimbursement
Shotwell12/31/202412 mo. salary24 mo. salary + 200% of target incentive + up to 24 mos. of COBRA reimbursement
(1) The agreements provide for at-will employment and are terminable by the Company or the executive at any time, with or without cause.

(2) Calculated based on base salary at the time of termination, and payable if the executive is terminated "without cause" or if the executive leaves for "good reason," as defined in the agreement.

(3) Calculated based on base salary at the time of termination, payable monthly over 18 months (or two years for Mr. O'Haver). This change in control benefit is payable only if the executive's employment is terminated following announcement of the proposed change in control to 18 months after the change in control transaction and it is paid in lieu of a severance benefit.


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After consulting with Mercer on comparable terms in peer group employment agreements the Compensation Committee approved amendments to NEO agreements. Effective April 1, 2021, the Company extended the expiration date of the employment agreements with its NEOs to December 31, 2024. The amended agreements provide a change in control termination benefit if the executive's employment is terminated by the executive for good reason or by the Company without cause, in each case after announcement of a proposed change in control or within eighteen months (previously twelve months) following the change in control. The amended definition of "good reason" includes one or more of the following conditions as a triggering events: (i) a material reduction of the total of (A) the executive's base salary and (B) target annual cash incentive compensation opportunity, unless the reduction is in connection with, and commensurate with, reductions in the salaries and target incentive opportunities of all or substantially all similarly situated executives of the company; (ii) a requirement for the executive to relocate to a facility or location more than fifty miles from the executive’s designated work location; (iii) a material, adverse change in the executive's title, authority, duties or responsibility; (iv) any material breach by the company of any material provision of the employment agreement; or (v) in connection with a change in control, the Company's failure to obtain an agreement from any successor to the Company to assume and agree to perform the employment agreement in the same manner and to the same extent that the Company would be required to perform if no change had taken place, except where such assumption occurs by operation of law. The change in control termination benefits have been amended to (i) include reimbursement of the monthly COBRA premium paid by the executive for up to thirty (CEO) or twenty-four (other named executive officers) months following qualifying termination; and (ii) to provide that if the payments made in connection with a change in control termination event would constitute a "parachute payment" within the meaning of Internal Revenue Code Section 280G and be subject to the excise tax imposed by Internal Revenue Code Section 4999, then any such payment would be equal to (x) the largest portion of the payment that would result in no portion of the payment (after reduction) being subject to the Excise Tax or (y) the largest portion, up to and including the total, of the payment, whichever amount (i.e., the amount determined by clause (x) or clause (y)), after taking into account applicable federal, state, local, and foreign income and employment taxes, and the Excise Tax and any other applicable taxes (all computed at the highest applicable marginal rate), results in the executive's receipt, on an after-tax basis, of the greater economic benefit notwithstanding that all or some portion of the payment may be subject to the Excise Tax.

Employment agreements with our named executive officers also include the following provisions:

A prohibition on competing with the Company during the time that the executive is receiving payment of a severance or change in control benefit
Receipt of the change in control benefit is subject to a "double trigger" such that there must be a qualifying termination of employment in addition to a change in control event
A prohibition on solicitation of the Company's customers or employees for two years following the executive's departure


157

GRANTS OF PLAN-BASED AWARDS
This table shows the plan-based awards granted to each named executive officer in the fiscal year ended December 31, 2021. The actual payouts under the annual non-equity incentive plans are shown in column (g) of the Summary Compensation Table.
Estimated Future Payouts Under
Non-Equity Incentive
Plan Awards
Estimated Future Payouts Under
Equity Incentive
Plan Awards
All
Other
Stock
Awards:
Number
of
Shares of
Stock
Grant Date
Fair Value
of Stock
 NameGrant Date
Threshold
($)
Target
($)
Maximum
($)
Threshold
(#)
Target
(#)
Maximum
(#)
or Units
(#)
Awards
($)
(a)(b)(c)(1)(d)(e)(f)(g)(2)(h)(i)(3)(l)(4)
 O'Haver
Non-Equity$525,000$1,050,000$1,575,000
PSA (ROATCE)3/8/2120,31540,63060,945$741,904
PSA (TSR)3/8/2120,31540,63060,945$801,630
RSA3/8/2134,825$635,905
 Farnsworth
Non-Equity$204,000$408,000$612,000
PSA (ROATCE)3/8/214,4918,98213,473$164,011
PSA (TSR)3/8/214,4918,98213,473$177,215
RSA3/8/2117,965$328,041
 Nixon
Non-Equity$325,000$650,000$975,000
PSA (ROATCE)3/8/217,60115,20122,802$277,570
PSA (TSR)3/8/217,60115,20122,802$299,916
RSA3/8/2130,403$555,159
 Ognall
Non-Equity$161,000$322,000$483,000
PSA (ROATCE)3/8/212,4184,8367,254$88,305
PSA (TSR)3/8/212,4184,8367,254$95,414
RSA3/8/219,673$176,629
 Shotwell
Non-Equity$143,500$287,000$430,500
PSA (ROATCE)3/8/212,5915,1827,773$94,623
PSA (TSR)3/8/212,5915,1827,773$102,241
RSA3/8/2110,364$189,247
(1)    There is no minimum guaranteed payment or vesting. If performance under the non-equity incentive plan is below the threshold, the executive receives no cash incentive compensation. If performance is below the threshold for the ROATCE- or TSR-based equity awards, none of the performance equity awards vest.

(2)    The shares underlying performance share awards (PSA) reported in columns (f) - (h) were issued under the 2013 Plan and vest three years following the award date to the extent that the Company's total shareholder return achieves specified targets as compared to the companies comprising the peer group as of the Grant Date for the "PSA (TSR)" awards and that the Company's return on average tangible common equity achieves specified targets compared to a Compensation Committee selected group of peers for the "PSA (ROATCE)" awards. See Long Term Incentive Compensation.
(3)    The shares underlying restricted stock awards (RSA) reported in column (i) were issued under the 2013 Plan and vest 33.33% per year over three years, beginning one year following the award date.

158

(4)    Column (l) shows the aggregate grant date fair value associated with PSAs and RSAs, as determined in accordance with FASB ASC 718, Stock Compensation. The assumptions used to calculate fair value are described in the Notes to our Consolidated Financial Statements included in our Annual Report on Form 10-K.

OUTSTANDING EQUITY AWARDS AT FISCAL YEAR-END
This table shows information concerning unvested restricted stock awards held by each named executive officer as of December 31, 2021. All awards were made under the shareholder approved 2013 Plan.
 Name
Number of Shares
or Units of Stock
That Have Not
Vested (#)
Market Value of
Shares or Units
of Stock That
Have Not Vested
Equity Incentive Plan Awards:
Number of Unearned Shares,
Units or Other Rights That Have Not Vested (#)
Equity Incentive Plan Awards:
Market or Payout Value of Unearned Shares, Units or Other Rights That Have Not Vested
(a)(1)(g)(2)(h)(3)(i)(4)(j)(5)
 O'Haver
2/4/1953,072$1,021,105
2/4/1953,072$1,021,105
3/2/2026,054$501,279
3/2/2045,595$877,248
3/2/2045,595$877,248
3/8/2134,825$670,033
3/8/2140,630$781,721
3/8/2140,630$781,721
 Farnsworth
2/4/194,469$85,984
2/4/1910,055$193,458
2/4/1910,055$193,458
3/2/2013,440$258,586
3/2/2010,080$193,939
3/2/2010,080$193,939
3/8/2117,965$345,647
3/8/218,982$172,814
3/8/218,982$172,814
 Nixon
2/4/195,214$100,317
2/4/1911,731$225,704
2/4/1911,731$225,704
3/2/2016,542$318,268
3/2/2012,406$238,691
3/2/2012,406$238,691
3/8/2130,403$584,954
3/8/2115,201$292,467
3/8/2115,201$292,467

159

 Ognall
2/4/192,607$50,159
2/4/195,865$112,843
2/4/195,865$112,843
3/2/207,237$139,240
3/2/205,428$104,435
3/2/205,428$104,435
3/8/219,673$186,109
3/8/214,836$93,045
3/8/214,836$93,045
 Shotwell
2/4/192,979$57,316
2/4/196,703$128,966
2/4/196,703$128,966
7/22/193,333$64,127
3/2/208,788$169,081
3/2/206,591$126,811
3/2/206,591$126,811
3/8/2110,364$199,403
3/8/215,182$99,702
3/8/215,182$99,702
(1) The grant date of each award is noted below the name of each named executive officer.
(2)    Number of shares of restricted stock awards that have not vested as of December 31, 2021, each award vests 33.3% per year over a three-year period, beginning one year following the date of grant.
(3)    Aggregate market value of restricted stock awards that have not vested as of December 31, 2021, using the closing price of Umpqua stock of $19.24 on December 31, 2021.
(4)    Shares issuable upon vesting of performance based awards (assuming target vesting of 100%).
(5)    Aggregate market value of performance share awards that have not vested as of December 31, 2021, using the closing price of Umpqua stock of $19.24 on December 31, 2021 (assuming target vesting of 100%).

"IN THE MONEY" OPTIONS AT FISCAL YEAR-END
There were no stock options outstanding as of December 31, 2021.
OPTION EXERCISES AND STOCK VESTED
This table shows the number of restricted shares (RSUs and PSAs) that vested during the fiscal year ended December 31, 2021. In each case the Company received all required tax withholding. None of the named executive officers exercised stock options in 2021.
Name
Number of Shares
Acquired
on Vesting
Value Realized
on Vesting
(a)(d)(e)(1)
O'Haver80,723$1,431,537
Farnsworth29,185$518,475
Nixon34,652$619,396
Ognall16,723$296,885
Shotwell22,703$409,313
(1)    Each of the named executive officers received a smaller "net" number of shares after tax withholding.

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(2)    Includes the amount of deferred dividends paid upon vesting to O'Haver--$170,705, Farnsworth--$54,683, Nixon--$63,273, Ognall--$31,645,and Shotwell--$41,283.

PENSION BENEFITS
There were no pension benefits outstanding for the named executive officers.
NONQUALIFIED DEFERRED COMPENSATION

NamePlan
Executive
Contributions
in 2021
Registrant
Contributions
in 2021
Aggregate
Earnings
in 2021
Aggregate
Balance at
December 31,
2021
(a)(b)(1)(c)(d)(2)(e)
O'HaverSRP/DCP$-$-$16,627$207,467
FarnsworthSRP/DCP$-$-$(2,017)$107,218
NixonSRP/DCP$-$-$23,410$245,814
OgnallSRP/DCP$-$-$10,075$75,789
ShotwellSRP/DCP$141,024$-$71,161$867,954
(1)    Discretionary deferrals from salary or annual incentive compensation. All amounts deferred are included in the Salary or Non-Equity Incentive Plan Compensation disclosures in the Summary Compensation Table.
(2)    Amounts reflect change in market value including dividends paid and interest earned, but exclude fees paid by participants.


161

POTENTIAL PAYMENTS UPON TERMINATION OR CHANGE IN CONTROL
The following table shows the benefits payable to the named executive officers upon termination of employment for various reasons, including a change in control of the Company. See the summary of the executive's employment agreement following the Summary Compensation Table for a description of how the severance and change in control benefits are calculated. For purposes of this table, it is assumed that the change in control and termination of employment occurred on December 31, 2021.
Name of Executive and Triggering EventsCashEquity Value (1)
O'Haver
Death/disability$3,476,209
Involuntary termination (3,5)$4,200,000
Voluntary resignation/retirement
Qualifying termination following change in control (4,5)$5,250,000$6,531,460
Farnsworth
Death/disability (2)$100,000$705,941
Involuntary termination (3,5)$510,000
Voluntary resignation/retirement
Qualifying termination following change in control (4,5)$1,836,000$1,810,638
Nixon
Death/disability$888,242
Involuntary termination (3,5)$650,000
Voluntary resignation/retirement
Qualifying termination following change in control (4,5)$2,600,000$2,517,265
Ognall
Death/disability$287,593
Involuntary termination (3,5)$460,000
Voluntary resignation/retirement
Qualifying termination following change in control (4,5)$1,564,000$996,151
Shotwell
Death/disability$541,167
Involuntary termination (3,5)$410,000
Voluntary resignation/retirement
Qualifying termination following change in control (4,5)$1,394,000$1,424,645
(1)    Dollar value of RSU and PSAs that would vest upon the event calculated at $19.24 per share, the closing price of Umpqua's stock on December 31, 2021.
(2)    Bank owned life insurance (BOLI) death benefit, providing for a payment if death occurs while employed. Excludes amounts payable under company-wide group life and disability plans.

(3)    Involuntary termination includes termination without "cause" by the Company and termination for "good reason" (material, adverse change in title, authority, duties or responsibility; material reduction in base salary and target annual incentive not shared by other executives; involuntary relocation; or material breach of employment agreement) by the executive officer. Cash payments equal two years' base salary and two years' target incentive (Mr. O'Haver) or one years' base salary (all other named executive officers) paid over time.

(4) Triggering events are termination without "cause" or executive termination for "good reason" within eighteen months following a change in control. Cash payments would have been 30 months' base salary, 250% of target incentive and up to 30 months COBRA reimbursement (Mr. O'Haver) and two years' base salary, 200% of target incentive and up to 24 months COBRA reimbursement (all other named executive officers). Change in control termination benefits are in lieu of severance benefits and are paid over time.


162

(5) Receipt of benefits are conditioned upon the executive not competing with the Company or soliciting the Company's employees or customers and releasing claims against the Company.

The following table shows how the change in control cash benefit is calculated for those named executive officers whose benefit could be reduced under Section 280G.
NamePresent Value of Change in Control Benefit Under Employment Agreement
Less
Potential §280G
Cutback or Excise Tax Paid (1)
Net Present Value of Change in Control
Cash Benefit
O'Haver$10,750,798$(1,671,414)$9,079,384
Farnsworth$3,075,142$3,075,142
Nixon$4,269,240$(1,130,840)$3,138,400
Ognall$2,267,662$2,267,662
Shotwell$2,180,625$2,180,625
(1)    This calculation does not reflect the value of the non-compete provisions of the employment agreements, which we believe would increase the net change in control cash benefit. Mr. O'Haver's calculation provides for payment of the excise tax, and Mr. Nixon's a cutback, consistent with the §280G net best calculation under the employment agreements.

PAY RATIO DISCLOSURE
The 2021 total compensation for our median employee was $70,102 and was $4,760,707 for our CEO. The resulting ratio of our CEO's pay to the pay of our median employee for 2021 is 68 to 1.
We identified the median employee by examining the 2021 total compensation for all individuals, excluding our CEO, who were employed by us on December 31, 2021. We included all employees, whether employed on a full-time, part-time or seasonal basis. We annualized the compensation for full-time and part-time employees that were not employed by us for all of 2021. We calculated the median employee's annual total compensation using the same methodology we use for our named executive officers as set forth in the Summary Compensation Table in this proxy statement.

DIRECTOR COMPENSATION

In 2021 the Committee affirmed the following director compensation philosophy:

Umpqua's director compensation is designed to align the Board of Directors with its shareholders and other stakeholders, and to attract, motivate, and retain high performing members critical to our Company's success. Our director compensation philosophy is: we pay our directors competitively when compared to similar sized and performing financial services organizations.

Umpqua is committed to providing competitive compensation to our directors. Within that context, our prime objectives are to:

Attract and retain highly qualified people that portray our culture and values
Ensure the preservation and creation of value for our shareholders
Align the interests of our directors, executives, and employees with our shareholders and other stakeholders
Conform to the highest levels of fairness, ethics, transparency, regulatory compliance and sound governance practice


163

2021 Process

The Compensation Committee annually reviews director compensation with its consultant, using the same peer group as the executive compensation peers. Any change to director compensation is first reviewed by the Committee prior to Board review and approval. Currently, it is the Company's policy for director compensation to be paid primarily in Company stock, which may be taken as deferred compensation; provided, however, that a director may elect to receive up to 30% of compensation in cash. Prior to 2020, directors received the equity component in multiple awards; in 2020, the Board approved issuance of one award in April 2020, which vests with completion of service of the one-year term in April 2021. Cash elections were paid in April 2020.
2021 Schedule of Directors' Fees

In 2021, the Board approved the following compensation schedule, consistent with 2020 with the addition of a $10,000 retainer for a director serving on the FinPac board.

Total Compensation
Board Chair$207,500
Audit and Compliance Committee Chair$163,500
Other Committee Chairs$158,000
Participating Director$147,500
DIRECTOR COMPENSATION
The following table summarizes the compensation paid by the Company to non-employee directors for the year ending December 31, 2021.
Fees Earned orStockAll Other
Paid in CashAwardsCompensationTotal
Name($)($)($)($)
(a)(1)(b)(2)(c)(3)(g)(4)(h)
Peggy Fowler$62,250$145,246$8,698$216,194
Stephen Gambee$—$147,499$8,833$156,332
James Greene$—$147,499$8,833$156,332
Luis Machuca$47,400$110,585$6,623$164,608
Maria Pope$—$147,499$8,833$156,332
John Schultz$—$147,499$8,833$156,332
Susan Stevens$—$167,992$9,462$177,453
Hilliard Terry III$49,050$114,446$6,854$170,350
Bryan Timm$—$157,999$9,462$167,461
Anddria Varnado$44,250$103,248$6,183$153,681
(1)    Director O'Haver is omitted from this table because he received no separate compensation for Board service, and his compensation is disclosed in the Summary Compensation Table.
(2)    Directors Fowler, Terry and Varnado elected to receive 30% of their retainer compensation in cash.
(3)    Amounts in column (c) are the value of a restricted stock grant that vests on the day before the 2022 annual meeting of shareholders if the director is then serving on the Board, subject to prorated vesting if the director terminates board service prior to that date. The value is based on the closing price of Umpqua's common stock ($17.47) on the grant date (April 22, 2020). At December 31, 2021, directors had 8,314 (Fowler), 8,443 (Gambee, Greene, Pope, Schultz), 6,330 (Machuca), 9,616 (Stevens), 9,044 (Timm) 6,551 (Terry) and 5,910 (Varnado) shares subject to stock awards that will vest the day before the 2022 annual meeting of shareholders.
(4)    Amounts in column (g) are dividends received upon the vesting of equity awards.

164

Expenses incurred by directors in connection with attending meetings, such as travel costs and meals, are reimbursed by the Company. Such expenses are integrally and directly related to the performance of the directors' duties, and not personal benefits or perquisites.

We also offer a nonqualified deferred compensation plan to non-employee directors. Under this plan, each director may annually elect to place all or part of his or her director compensation for the coming year into the deferred plan. Under the plan, a director may choose to have distributions from the plan paid in a lump sum or in annual installments over three, five or ten-year periods following the date that the director leaves the Board. Shares issuable under equity awards that are deferred are held by a trustee and remain subject to the claims of general creditors of the Company. The dividends paid on those shares are credited to the director's account, but no interest or other compensation or earnings are paid by the Company with respect to the deferred account. Directors Gambee and Machuca have participated in the deferred compensation plan.

COMPENSATION COMMITTEE INTERLOCKS AND INSIDER PARTICIPATION

No member of the Compensation Committee is now, or has ever been, an officer or employee of the Company. No member of the Compensation Committee had any relationship with the Company or any of its subsidiaries during 2021 pursuant to which disclosure would be required under applicable rules of the SEC pertaining to the disclosure of transactions with related persons. No Company executive officer currently serves or served during 2021 on the board of directors or compensation committee of another company at any time during which an executive officer of such other company served on the Company's Board or Compensation Committee.

COMPENSATION COMMITTEE REPORT

The Compensation Committee has reviewed and discussed with management the Compensation Discussion and Analysis" "Compensation required by Item 402(b) of Regulation S-K.

Based on the foregoing review and discussions, the Compensation Committee Report,"recommended to the Board of Directors that the Compensation Discussion and "Compensation Tables."Analysis be included in this annual report on Form 10-K for the year ended December 31, 2021.

Submitted by the Compensation Committee:

Luis Machuca (Chair)
Maria Pope
John Schultz
Bryan Timm
Anddria Varnado



165

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT AND RELATED STOCKHOLDER MATTERS
The information required under Regulation S-K Item 201(d) is set forth in Part II, Item 5, "EquityEquity Compensation Plan Information"Information

The following table sets forth information about equity compensation plans that provide for the award of this Annual Reportsecurities or the grant of options to purchase securities to employees and directors of Umpqua and its subsidiaries and predecessors by merger that were in effect at December 31, 2021.
Equity Compensation Plan Information
(A)(B)(C)
(shares in thousands)

Plan category
Number of securities to be issued upon exercise of outstanding options, warrants and rightsWeighted average exercise price of outstanding options, warrants and rightsNumber of securities remaining available for future issuance under equity compensation plans excluding securities reflected in column (A)
Equity compensation plans approved by security holders
2013 Incentive Plan (1)
620 $— 2,737 
Equity compensation plans not approved by security holders— — — 
Total620 $— 2,737 

(1)Shareholders approved the Company's 2013 Incentive Plan on Form 10-K, the other required disclosures are incorporated by referenceApril 16, 2013, and approved an amendment to the Proxy Statement2013 plan to increase the number of authorized shares at the 2016 annual meeting of shareholders. The 2013 Plan authorizes the issuance of equity awards to directors and employees and reserves 12.0 million shares of the Company's common stock for issuance under the caption "Securityplan (up to 6 million shares for "full value awards" as described below). With the adoption of the 2013 Plan, no additional awards are being issued from prior plans. Under the terms of the 2013 Plan, restricted stock awards generally vest ratably over a three year period and performance share awards generally cliff vest at the end of a three-year performance period. The 2013 Plan weights "full value awards" (restricted stock and performance share awards) as two shares issued from the total authorized under the 2013 Plan; we have issued only full value awards under the 2013 Plan. For purposes of column (B) above, performance share awards are excluded from the calculation. For purposes of column (C) above, the total number of shares available for future issuance under the 2013 Plan for full value awards was 1.4 million at December 31, 2021. At December 31, 2021, 620,000 performance share awards were outstanding and subject to satisfaction of performance based on the Company's total shareholder return or return on average tangible shareholders equity relative to a peer group. At December 31, 2021, 764,000 full value shares issued as restricted stock were outstanding, but subject to forfeiture in the event that time based conditions are not met.


166

Security Ownership of Management and Others."Others
The following table sets forth the shares of common stock beneficially owned as of February 15, 2022, the record date, by each director and each named executive officer, the directors and executive officers as a group and those persons known to beneficially own more than 5% of Umpqua's common stock.

Amount and nature of
beneficial
% of
Name and address of beneficial owner of common stock*ownership**class
Named Executive Officers
Cort O'Haver (1)206,978***
Ron Farnsworth (2)178,444***
Tory Nixon (3)93,033***
Andrew Ognall (4)80,164***
David Shotwell (5)66,124***
Directors (Mr. O'Haver is listed above with NEOs)
Stephen Gambee (6)124,674***
Bryan Timm (7)106,919***
Peggy Fowler (8)103,408***
Luis Machuca (9)72,125***
Susan Stevens (10)60,978***
Hilliard Terry, III (11)59,452***
James Greene (12)57,451***
Maria Pope (13)54,360***
John Schultz (14)39,620***
Anddria Varnado (15)18,771***
Directors and Executive Officers
All directors and executive officers as a group--18 persons (16)1,464,709***
Beneficial Owners of more than 5% of Umpqua common stock
The Vanguard Group (17)20,654,0999.53%
100 Vanguard Blvd., Malvern, PA 19355
BlackRock, Inc. (18)19,419,1248.96%
55 East 52nd St., New York, NY 10055
Morgan Stanley (19)11,421,6605.27%
1585 Broadway, New York, NY 10036
Macquarie Management Holdings Inc. (20)13,771,2776.36%
50 Martin Place, Sydney, New South Wales, Australia
State Street Corporation (21)11,006,2115.07%
1 Lincoln St, Boston, ME 02111
* The address for our officers and directors is care of Umpqua Holdings Corporation, One SW Columbia St., Portland, OR 97204
** Shares of no par value common stock held directly with sole voting and investment power unless otherwise indicated. Fractional shares in plans have been rounded down to the nearest whole share. Includes shares held indirectly in deferred compensation plans, 401(k) plans, supplemental retirement plans, and IRAs. Includes shares for which the director or executive officer has the right to acquire beneficial ownership within 60 days of the date of this proxy statement.
***  Less than 1.0%.

167

(1)Excludes 208,693 shares of unvested performance or restricted unit awards not eligible to vote.
(2)Includes shares held with or by the individual's spouse. Excludes 56,820 shares of unvested performance or restricted unit awards not eligible to vote.
(3)Excludes 83,753 shares of unvested performance or restricted unit awards not eligible to vote.
(4)Excludes 30,594 shares of unvested performance or restricted unit awards not eligible to vote.
(5)Excludes 38,182 shares of unvested performance or restricted unit awards not eligible to vote.
(6)Includes 17,500 shares held by a corporation Mr. Gambee is deemed to control. Excludes 8,334 shares of restricted unit awards not eligible to vote.
(7)Excludes 9,044 shares of unvested restricted stock unit awards not eligible to vote.
(8)Excludes 8,314 shares of unvested performance or restricted unit awards not eligible to vote.
(9)Excludes 6,330 shares of unvested performance or restricted unit awards not eligible to vote.
(10)Excludes 9,616 shares of unvested performance or restricted unit awards not eligible to vote.
(11)Excludes 6,551 shares of unvested performance or restricted unit awards not eligible to vote.
(12)Excludes 8,443 shares of unvested performance or restricted unit awards not eligible to vote.
(13)Excludes 8,443 shares of unvested performance or restricted unit awards not eligible to vote.
(14)Excludes 8,443 shares of unvested performance or restricted unit awards not eligible to vote.
(15)Excludes 5,910 shares of unvested performance or restricted unit awards not eligible to vote.
(16)See footnotes (1) - (15); excludes an additional 43,700 shares of unvested performance or restricted unit awards not eligible to vote.
(17)Information from Schedule 13G/A filed on February 10, 2022 for holdings as of December 31, 2021, which indicates such person has the sole voting power for zero shares, shared voting power for 105,534 shares, sole dispositive power for 20,346,092 shares and shared dispositive power for 308,007 shares.
(18)Information from Schedule 13G/A filed February 3, 2022, for holdings as of December 31, 2021, which indicates such person has sole voting power for 18,061,134 shares and sole dispositive power for all shares.
(19)Information from Schedule 13G/A filed February 10, 2022, for holdings as of December 31, 2021, which indicates such person has shared voting power for 11,236,353 shares and shared dispositive power for 11,421,660 shares.

(20)Information from Schedule 13G filed February 11, 2022, for holdings as of December 31, 2021, which indicates 13,771,277 shares are deemed beneficially owned due to Macquarie Group Limited's ownership of Macquarie Bank Limited, Macquarie Management Holdings Inc. (sole voting and dispositive power of 13,720,488 shares), Macquarie Investment Management Business Trust (sole voting and dispositive power of 13,720,488 shares), Macquarie Investment Management Group Limited (sole voting and dispositive power of 5,987 shares) and Ivy Investment Management Company (sole voting and dispositive power of 548 shares).

(21)Information from Schedule 13G/A filed February 14, 2022, for holdings as of December 31, 2021, which indicates such has shared dispositive power for 11,006,211 shares and shared voting power for 10,558,680 shares and sole voting and dispositive power for no shares.


168

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS, AND DIRECTOR INDEPENDENCE
Transactions with Related Persons
The response to this item is incorporated by referenceCompany has a formal process with respect to the Proxy Statement,review and approval of loans extended by Umpqua Bank to related persons, as described below. In accordance with our written procedures for the review of transactions with related persons and NASDAQ Listing Rules, all other transactions with related persons must be approved by disinterested members of the Board's Audit and Compliance Committee after a review of (i) the related person's relationship to the Company; (ii) the proposed aggregate value of such transaction; (iii) the approximate dollar value of the transaction to the related person; (iv) the benefits to the Company of the proposed transaction and the availability and price of comparable products or services; (v) an assessment of whether the proposed transaction is on terms that are comparable to the terms available to an unrelated third party or to employees generally; and (vi) management's recommendation.
Umpqua Holdings Corporation does not extend loans or credit to any officers or directors. However, many of our directors and officers, their immediate family members and businesses with which they are associated, borrow from and have deposits with Umpqua Bank. All such loans are made in the ordinary course of Umpqua Bank's business, and on substantially the same terms, including interest rates and collateral, as those prevailing at the time for comparable loans with persons not related to the lender, Umpqua Bank. These loans did not and do not involve more than the normal risk of collection or present other unfavorable features to Umpqua Bank.
Loans by Umpqua Bank to directors and designated executive officers are governed by Regulation O, 12 CFR Part 215. Under Umpqua Bank's procedures, the Chief Credit Officer can approve individual credits subject to Regulation O up to a total credit exposure of $500,000 and report those loans to the Enterprise Risk and Credit Committee. All Regulation O credits must be made on non-preferential terms, and all Regulation O credits with a total credit exposure in excess of $500,000 must be approved by the Committee, with the number of affirmative votes representing at least a majority of the Board. Umpqua Bank also requires Regulation O applicants to submit a detailed financial statement at the time of application. Regulation O limits loans to an executive officer, including all loans personally guaranteed by the officer, to $100,000, unless the loan is (a) made to finance the purchase, construction, or improvement of the officer's primary or secondary residence and is secured by a first lien on such residence, (b) made to finance the education of the officer's children, or (c) fully secured by a deposit account, U.S. Treasury bonds, or certain U.S. government guarantees. All of our named executive officers are designated as executive officers of Umpqua Bank under Regulation O. In no case may the captions "Item 1. Electiontotal loans to any designated executive officer exceed 5% of Directors"Umpqua Bank's capital absent the approval of a majority of the Company's disinterested directors.  Each extension of credit to a designated executive officer must contain a written demand clause stating that the extension of credit will, at the option of Umpqua Bank, become due and "Related Party Transactions."payable at any time the officer is indebted to any other bank or banks in an aggregate amount greater than the amount specified for a category of credit in paragraph 215.5(c) of Regulation O.
As of December 31, 2021, the sum of committed but undisbursed funds plus the outstanding balances of all loans to Regulation O executive officers, directors, principal shareholders and their businesses was $23.5 million, which represented approximately 0.86% of our consolidated shareholders' equity and 0.76% of our risk-based capital at that date. All such loans are currently in good standing and are being paid in accordance with their terms.

Director Independence

The Board has determined that all directors except our CEO Mr. O'Haver qualify as "independent," as defined in NASDAQ listing rules. In determining the independence of directors, we considered the responses to annual Director & Officer Questionnaires that indicated no transactions between the Company or its affiliates and directors other than banking transactions with Umpqua Bank and arrangements under which Umpqua Bank purchases waste disposal services in southern Oregon from a company affiliated with Mr. Gambee at standard, regulated rates, which totaled $5,187.60 in 2021. The Board also considered the lack of any other reported transactions or arrangements; directors are required to report conflicts of interest and transactions with the Company pursuant to our Corporate Governance Principles and Code of Ethics, which can be found on our website https://www.umpquabank.com/investor-relations. See Transactionswith Related Persons above for additional information.


169

ITEM 14. PRINCIPAL ACCOUNTINGACCOUNTANT FEES AND SERVICES.
The response to this item is incorporated by reference to the Proxy Statement, Item 2-Ratification ofIndependent Registered Public Accounting Firm Appointment. 

Deloitte has audited our consolidated financial statements and internal controls over financial reporting as of and for the year ended December 31, 2021.
INDEPENDENT AUDITORS' FEES
The following table shows the fees incurred for professional services provided by Deloitte for 2021 and 2020:
20212020
Audit Fees (a)$2,012$1,907
Audit-Related Fees (b)$52$49
All Other Fees (c)$2$2
Tax Fees (d)$76$86
Total Fees$2,142$2,044
20212020
Ratio of All Other Fees to Total Fees0.09%0.10%
(a)    Audit Fees for 2021 include: (i) the integrated audits of the Company's annual consolidated financial statements and internal control over financial reporting as of and for the year ended December 31, 2021, including compliance with the FDIC Improvement Act; (ii) reviews of the Company's quarterly consolidated financial statements for the periods ended March 31, June 30, and September 30, 2021; (iii) HUD and GNMA Audits for December 31, 2021; and (iv) S-3 & S-4 procedures.
(b)    Audit-Related Fees for 2021 represent billings by Deloitte for services provided during the twelve months ended December 31, 2021, including the audit of the Umpqua Bank 401(k) and Profit Sharing Plan for the plan year ended December 31, 2020, audited during 2021.
(c)    All Other Fees for 2021 represent all other billings by Deloitte for the twelve months ended December 31, 2021, including subscriptions to accounting research tools.
(d)    Tax Fees include fees billed for professional services rendered for tax compliance, tax advice and tax planning.
The Audit and Compliance Committee discussed these services with the independent auditors and Company management and determined that they are permitted under the rules and regulations concerning auditor independence promulgated by the SEC to implement the Sarbanes-Oxley Act of 2002, as well as the American Institute of Certified Public Accountants.

PRE-APPROVAL POLICY

The Audit and Compliance Committee pre-approved the services performed by Deloitte for the 2021 audit engagement in April 2021 in accordance with the Committee's pre-approval policy and procedures. This policy describes the permitted audit, audit-related, tax, and other services (collectively, the "Permitted Services") that the independent auditor may perform. The policy requires that a description of the services expected to be performed by the independent auditor in each of the disclosure categories in the above table be provided to the Committee for pre-approval.

Services provided by the independent auditor during the year that are included in the Permitted Services list were pre-approved following the policies and procedures of the Audit and Compliance Committee. Any requests for audit, audit-related, tax, and other services not contemplated on the Permitted Services list must be submitted to the Committee for specific pre-approval and cannot commence until such approval has been granted. Normally, pre-approval is provided at regularly scheduled meetings. However, the authority to grant specific pre-approval between meetings, as necessary, has been delegated to the Chair of the Committee. The Chair must update the Committee at the next regularly scheduled meeting of any services that received his pre-approval.

In addition, although not required by the rules and regulations of the SEC, the Audit and Compliance Committee generally requests a range of fees associated with each proposed service. Providing a range of fees for a service incorporates appropriate oversight and control of the independent auditor relationship, while permitting the Company to receive immediate assistance from the independent auditor when time is of the essence.

The policy contains a de minimis provision to provide retroactive approval for permissible non-audit services if:
(i)The service is not an audit, review or other attest service; and
(ii)The aggregate amount of all such services provided under this provision does not exceed $5,000 per project if approved by the Principal Financial Officer or Principal Accounting Officer or $50,000 per project if approved by the Chair of the Audit and Compliance Committee.

170

PART IV


ITEM 15. EXHIBITS AND FINANCIAL STATEMENT SCHEDULES.
(1)Financial Statements:

(1) Financial Statements:

The consolidated financial statements are included as Item 8 of this Form 10-K.
(2)Financial Statement Schedules:

(2)Financial Statement Schedules:

All schedules have been omitted because the information is not required, not applicable, not present in amounts sufficient to require submission of the schedule, or is included in the financial statements or notes thereto.
(3)The exhibits filed as part of this report and incorporated herein by reference to other documents are listed on the Exhibit Index to this annual report on Form 10-K, immediately following the signatures.
(3)The exhibits filed as part of this report and incorporated herein by reference to other documents are listed on the Exhibit Index to this annual report on Form 10-K, immediately before the signatures.


ITEM 16. FORM 10-K SUMMARY.


None.




171

EXHIBIT INDEX
Exhibit
#
DescriptionLocation
2.1
Exhibit
DescriptionLocationIncorporated by reference to Exhibit 2.1 to Form 8-K filed October 15, 2021
3.1Incorporated by reference to Exhibit 3.1 to Form 10-Q8-K filed May 7, 2014April 23, 2018
3.2Incorporated by reference to Exhibit 3.299.2 to Form 8-K filed April 21, 2017March 24, 2020
4.1Incorporated by reference to Exhibit 4 to the Registration Statement on Form S-8 (No. 333-77259) filed with the SEC on April 28, 1999
4.2The Company agrees to furnish upon request to the Commission a copy of each instrument defining the rights of holders of senior and subordinated debt of the Company.
10.1**4.3Incorporated by reference to Appendix AExhibit 4.3 to Form DEF 14A10-K filed March 14, 2007February 28, 2020
10.2*10.1**Incorporated by reference to Exhibit 10.1 to Form 10-Q8-K filed November 4, 2010April 6, 2021
10.2.a*10.2**Incorporated by reference to Exhibit 10.9 to Form 10-K filed February 23, 2015.
10.2.b**Incorporated by reference to Exhibit 10.7.B to Form 10-K filed February 23, 2017
10.3**Incorporated by reference to Exhibit 99.110.2 to Form 8-K filed March 7, 2008April 6, 2021
10.3.a*10.3**Incorporated by reference to Exhibit 99.1 to Form 8-K filed January 14, 2013
10.3.b**Filed herewith
10.4**Incorporated by reference to Exhibit 10.8 to Form 10-K filed February 23, 2017Filed herewith
10.4.a*10.4**Incorporated by reference to Exhibit 10.7.a to Form 10-K filed February 23, 2018
10.4.b**Filed herewith
10.5**Incorporated by reference to Exhibit 99.1 to Form 8-K filed July 1, 2015
10.5.a**Filed herewith
10.6**Incorporated by reference to Exhibit 10.10 to Form 10-K filed February 23, 2017
10.7*10.5.a**Incorporated by reference to Exhibit 10.11 to Form 10-K filed February 25, 2016
10.8**Filed herewith
10.9**Filed herewith

10.5.b**
Exhibit
DescriptionLocationFiled herewith
10.10*10.5.c**Incorporated by reference to Exhibit 99.1 to the Registration Statement on Form S-8 of Sterling Financial Corporation filed December 9, 2010
10.11**Incorporated by reference to Exhibit 10.16 to Form 10-K filed February 25, 2016
10.11.a**Filed herewith
10.12**Incorporated by reference to Exhibit 10.15 to Form 10-K filed February 23, 201728, 2020
10.12.a*10.5.d**Incorporated by reference to Exhibit 99.110.6.a to Form 8-K10-K filed January 14, 2013February 25, 2021
10.12.b*10.5.e**Filed herewith
10.13**Incorporated by reference to Exhibit 10.1 to Form 10-Q filed August 4, 2017May 6, 2021
10.14*10.5.f**Filed herewithIncorporated by reference to Exhibit 10.1 to Form 10-Q filed November 4, 2021
21.1Filed herewith
23.1Filed herewith
23.231.1Filed herewith
31.1Filed herewith
31.2Filed herewith
31.3Filed herewith

172

Exhibit
#
DescriptionLocation
32Filed herewith
101.INSInline XBRL Instance Document - The instance document does not appear in the interactive file because its XBRL tags are embedded within the Inline XBRL documentFiled herewith
101.SCHInline XBRL Taxonomy Extension Schema DocumentFiled herewith
101.CALInline XBRL Taxonomy Extension Calculation Linkbase DocumentFiled herewith
101.DEFInline XBRL Taxonomy Extension Definition Linkbase DocumentFiled herewith
101.LABInline XBRL Taxonomy Extension Label Linkbase DocumentFiled herewith
101.PREInline XBRL Taxonomy Extension Presentation Linkbase DocumentFiled herewith
104Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)Filed herewith

**Indicates compensatory plan or arrangement



173

SIGNATURES 
 
Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, Umpqua Holdings Corporation has duly caused this Form 10-K to be signed on its behalf by the undersigned, thereunto duly authorized on February 21, 2019.25, 2022.


UMPQUA HOLDINGS CORPORATION (Registrant)
/s/ Cort L. O'HaverFebruary 25, 2022
Cort L. O'Haver, President and Chief Executive Officer
SignatureTitleDate
/s/ Cort L. O'HaverFebruary 21, 2019
Cort L. O'Haver, President and Chief Executive Officer
SignatureTitleDate
/s/ Cort L. O'HaverPresident, Chief Executive Officer and DirectorFebruary 21, 201925, 2022
Cort L. O'Haver(Principal Executive Officer)
/s/ Ronald L. FarnsworthExecutive Vice President, Chief Financial OfficerFebruary 21, 2019
Ronald L. Farnsworth(Principal Financial Officer)
/s/ Neal T. McLaughlinExecutive Vice President, TreasurerFebruary 21, 2019
Neal T. McLaughlin(Principal Accounting Officer)
/s/ Peggy Y. FowlerChairFebruary 21, 2019
Peggy Y. Fowler
/s/ Stephen M. GambeeDirectorFebruary 21, 2019
Stephen M. Gambee
DirectorFebruary 21, 2019
James S. Greene
/s/ Luis F. MachucaDirectorFebruary 21, 2019
Luis F. Machuca
/s/ Maria M. PopeDirectorFebruary 21, 2019
Maria M. Pope
/s/ John F. SchultzDirectorFebruary 21, 2019
John F. Schultz
/s/ Susan F. StevensDirectorFebruary 21, 2019
Susan F. Stevens
/s/ Hilliard C. Terry, IIIDirectorFebruary 21, 2019
Hilliard C. Terry, III

/s/ Ronald L. FarnsworthExecutive Vice President, Chief Financial OfficerFebruary 25, 2022
Ronald L. Farnsworth(Principal Financial Officer)
/s/ Lisa M. WhiteSenior Vice President, Corporate ControllerFebruary 25, 2022
Lisa M. White(Principal Accounting Officer)
/s/ Peggy Y. FowlerChairFebruary 25, 2022
Peggy Y. Fowler
/s/ Stephen M. GambeeDirectorFebruary 25, 2022
Stephen M. Gambee
/s/ James S. GreeneDirectorFebruary 25, 2022
James S. Greene
/s/ Luis F. MachucaDirectorFebruary 25, 2022
Luis F. Machuca
/s/ Maria M. PopeDirectorFebruary 25, 2022
Maria M. Pope
/s/ John F. SchultzDirectorFebruary 25, 2022
John F. Schultz
/s/ Susan F. StevensDirectorFebruary 25, 2022
Susan F. Stevens
/s/ Hilliard C. Terry, IIIDirectorFebruary 25, 2022
Hilliard C. Terry, III
/s/ Bryan L. TimmVice ChairFebruary 21, 201925, 2022
Bryan L. Timm
/s/ Anddria VarnadoDirectorFebruary 21, 201925, 2022
Anddria Varnado


138

174